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Fuller, Smith & Turner

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Employees 1001-5000
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FY2022 Annual Report · Fuller, Smith & Turner
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Annual Report and Accounts 2022

At Fuller’s, we create experiences that 
nourish the soul, and throughout this 
report we will show how we do that 
through a commitment to excellence 
and a clear, long-term strategy 

Celebrating 
our Tenants

WHAT’S INSIDE

Strategic Report

Highlights

At a Glance

Where we Operate

Chairman’s Statement

Investment Case

Celebrating Our People

Chief Executive’s Review

Celebrating Our Communities

Business Model

Strategy

Key Performance Indicators

Celebrating our Tenants

Financial Review

Celebrating Our Suppliers

Risk Management

Principal Risks and Uncertainties

Sustainability Report

Task Force on Climate Related  
Financial Disclosures

Stakeholder Engagement

Section 172 Statement

Non-Financial Information Statement

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Governance

Chairman’s Introduction

Board of Directors

Corporate Governance Report

Audit Committee Report

Directors’ Remuneration Report

Directors’ Report

Directors’ Responsibilities Statement

Financial Statements

Independent Auditor’s Report

Group Income Statement

Group Statement of  
Comprehensive Income

Group Balance Sheet

Company Balance Sheet

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Group Statement of Changes in Equity

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Company Statement of Changes in Equity 101

Group Cash Flow Statement

Company Cash Flow Statement

Notes to the Financial Statements

Additional Information

Shareholder Information

Glossary

Five Years’ Progress

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highlights

See how we support 
our people in our 
Sustainability Report

Financial and Operational Summary

•  Revenues recovered to £253.8 million (2021: £73.2 million) despite being significantly 
impacted during the year by coronavirus related closures, restrictions and working 
from home guidance

•  Adjusted profit before tax returning to growth at £7.2 million (2021: loss £48.7 million)

•  Net debt excluding leases reduced to £131.9 million and headroom for future growth in 

place with new four-year £200 million bank facilities

•  New Directors’ valuation of the total property portfolio at £995.6 million, approximately 

£400 million above our current book value, which implies an adjusted net asset value per 
share of £13.80, demonstrating the underlying Balance Sheet strength of the business

•  Return to progressive dividend policy with a proposed final dividend of 7.41p in addition 

to the interim dividend of 3.90p paid earlier in the year.

Strategic Update 

•  Digital Transformation project delivered, improving the customer experience and 

enhancing our analytical capabilities to target new and existing customers

•  Successfully implemented our new central finance system, which has enhanced the 

quality and timeliness of business information

•  Launched new recruitment platform and employer brand to help attract and retain 

outstanding people

•  Deployed our ESG strategy and honed our Life is too good to waste programme

•  Continued to maintain capital investment in the estate, with £26 million invested in the 

year to enhance capital values and drive growth

•  Secured new four-year bank facilities to provide headroom for future growth

1

•  Strengthened and refined our long-term strategy to ensure we are evolving and 

responding to changes in consumer behaviour and market dynamics.

Revenue

EBITDA1

Group statutory profit/(loss) before tax

Basic earnings/(loss) per share2

Adjusted profit/(loss) before tax3

Adjusted earnings/(loss) per share4

Dividend per share2

Net debt excluding lease liabilities5

Learn about 
our strategy

FY 2022
£m

253.8

44.3

11.5

FY 2021
£m

73.2

(13.1)

(59.2)

11.59p

(87.31)p

7.2

(48.7)

9.79p

(72.09)p

11.31p

131.9

nil

218.1

All figures above are from continuing operations except for Group statutory profit/(loss) 
before tax which includes discontinued operations in the prior year.

1  Earnings before separately disclosed items, interest, tax, depreciation and amortisation.
2  Calculated on 40p ordinary share.
3  Adjusted profit/(loss) before tax is the profit/(loss) before tax excluding separately 

disclosed items. 

4  Calculated using adjusted profit/(loss) after tax and the same weighted average number of 

shares as for the basic earnings per share and using a 40p ordinary share.

5  Net debt comprises cash and short-term deposits, bank overdraft, bank loans, CCFF, 

debenture stock and preference shares.

FULLER’S ANNUAL REPORT AND ACCOUNTS 2022STRATEGIC REPORTAt a Glance

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Who we are

We are the premium pubs and hotels 
business that is famous for beautiful 
and inviting venues with delicious 
fresh food, a vibrant and interesting 
range of drinks, beautiful bedrooms 
and engaging service from 
passionate people

Our Purpose

We create experiences that nourish 
the soul

Our Mission

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We’re crafting a family of distinctive 
pubs and hotels where people feel 
they belong

M A N A G E D   P U B S   A N D   T E N A N T E D   I N N S   ( % )

   Fuller’s Managed within M25

   Fuller’s Tenanted within M25

   Fuller’s Managed outside M25

   Fuller’s Tenanted outside M25

R E V E N U E   B Y   D I V I S I O N   ( % )

Our values

•  Doing things the right way

•  Being part of the family

•  Celebrating Individuality

•  Always asking what’s next?

   Managed

   Tenanted

The Still & West, Old Portsmouth

A N A L Y S I S   O F   M A N A G E D   R E V E N U E   –  
U R B A N / S U B U R B A N / R U R A L   ( % )

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   Rural

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  31%

13%

 24%

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O L I V E R   R O S E V E A R
D O I N G   T H I N G S   T H E   R I G H T   W A Y

In today’s world, the right way has to be good for the 
environment – and that’s why we’ve hired our first ever 
Sustainability Director. You can find out more about 
Ollie’s work in our Sustainability Report on page 40. 

S T U A R T   G R E E N
C E L E B R A T I N G   I N D I V I D U A L I T Y

We love individuals – and Stuart Green at The Cabbage Patch, 
as well as running the UK’s most famous rugby pub, has 
changed the lives of more individuals than most. Read his 
amazing story on page 45. 

S O L   Y E P E S
B E I N G   P A R T   O F   T H E   F A M I LY

We welcome a diverse range of 
individuals from all over the world into 
the Fuller’s Family – including Sol from 
Colombia, who couldn’t speak a word 
of English when she joined Fuller’s. You 
can read her story on page 10. 

S I M O N   E M E N Y
A L W A Y S   A S K I N G   W H A T ’ S   N E X T ?

Fuller’s has always been, and will always be, a business with 
a long-term view and a long-term strategy. We never stand 
still though – and the Executive Team has worked hard to 
ensure we remain relevant to our customers by evolving our 
strategy. Read more in Simon’s review on page 12. 

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urban

suburban

RURAL

Where we Operate

The Hydrant, Monument

At the foot of The Monument, 
this aptly named venue is 
famous for its wide range of 
craft beers and is a popular 
hangout with City workers 
and tourists alike.

Number of properties 

76

Number of bedrooms

205

The Ship, Langstone

A popular pub with locals 
and those travelling over 
the bridge to Hayling Island, 
this wonderful suburban 
pub has views to die for 
across the bay. 

Number of properties 

96

Number of bedrooms

410

The Bear of Rodborough

It doesn’t get much more 
rural than cows in the front 
garden, and there’s plenty of 
them at this idyllic hotel in 
the heart of the Cotswolds.

Number of properties 

39

Number of bedrooms

415

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KEY

196

M A N A G E D

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B E L   &   T H E 
D R A G O N

C O T S W O L D   I N N S 
&   H O T E L S

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T E N A N T E D

 
 
 
 
 
 
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operational 
highlights

Number of employees 

4,724

Pints of London Pride 
sold during the year

1.8m 

Number of followers 
across social platforms 

Year on year growth 
in cocktail sales

72K

41%

Number of people 
on our database

2.9m 

Number of roasts sold 
during the year

423k

Number of weddings 
during the year

% of meals accompanied 
by a pudding

708

33%

LONDON

5

our brands

Bel & The Dragon

Fuller’s acquired Bel & The Dragon in June 2018 
– six stunning country inns, across the Home 
Counties. Since then, we have added number 
seven, The Red Lion in Wendover, and are about 
to open number eight, The George & Dragon in 
Westerham. Bel & The Dragon offers 
outstanding hospitality, in characterful buildings, 
with a focus on world-class wines – including 
many sold by the glass – and high quality, fresh, 
seasonal dishes that are both visually stunning 
and delicious. 

Cotswold Inns & Hotels

Fuller’s acquired Cotswold Inns & Hotels in 
October 2019 – a collection of seven beautiful 
hotels, with a total of 201 bedrooms, in the heart 
of the Cotswolds – one of the most beautiful 
parts of Great Britain.

Specialising in traditional hospitality and 
incredibly popular for weddings, the hotels offer 
the chance to get away from the hustle and bustle 
of daily life in venues offering outstanding service, 
the heartiest of breakfasts, the most delicate of 
afternoon teas and a fantastic array of fresh food 
and excellent wines, beers and spirits.

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Chairman’s Statement

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Michael Turner 
Chairman

 
 
 
 
 
 
Once again, the spectre of coronavirus has left its mark on 
our financial performance. However, when we were allowed to 
trade fully, our customers came back, and our teams delivered 
the Fuller’s experience we are famous for. The contribution of 
our team members across our estate is a real source of pride. 
Their resilience in dealing with the constant highs and lows of 
the last two years is outstanding and I pay tribute to each and 
every one of them.

During the year, we welcomed Neil Smith to the Board as 
Finance Director. Neil joined us in November 2021, replacing 
Adam Councell, and comes with a wealth of relevant experience, 
having previously held positions at Domino’s Pizza and Ei Group. 
Neil is already making an impact – as well as excellent financial 
acumen, he has a clear head, thoughtful insight, empathy and 
good judgement, all of which add further depth to both our 
Board and the Executive Team. 

From the gradual reopening of the hospitality sector on 
12 April 2021, when we could only open for groups of six 
and only outside, through 17 May 2021, when we could allow 
that group of six inside, to the high of the so-called Freedom 
Day last July, it was a delight to see our customers return. 
As we headed towards Christmas, everything was looking 
increasingly positive. I cannot express strongly enough my 
disappointment at the Government’s handling of the Omicron 
variant. Despite all the information from South Africa, the 
decision to effectively close our businesses down at the busiest 
time of the year disproportionally impacted hospitality and, 
over and above the financial cost, set consumer confidence 
back six months at the precise moment it was beginning to 
return to normal. The subsequent total removal of restrictions 
showed how unnecessary they had been.

At Fuller’s, under Simon Emeny’s leadership, the Executive Team 
has used these strange times to focus on high level, strategic 
projects, which will be covered in the Chief Executive’s Review. 
These projects will deliver financial returns in the coming months 
and years, and put Fuller’s in a great place for the new financial 
year. We have refined our brand identity, there is a new buzz 
that comes from the open plan and collaborative layout of 
our support centre at Pier House, and the energy that has been 
sucked from us throughout the pandemic has returned. 

Over the years we have acquired, developed and continually 
invested in our wonderful iconic pubs. While others cut their 
investment programme during the pandemic, Fuller’s did the 
opposite. This has proved to be the right decision and with 
pubs, people and systems aligned, we look forward to seeing 
the fruits of our labours in the next financial year and beyond.

Our Tenanted Inns division is in a strong position, and I am 
delighted to see a number of joint investments in this key 
part of our business. Our Tenants are well funded, with debt 
at a very low level and there is an energy and positivity that 
is delivering good results. Our entrepreneurial Tenants are a 
constant source of inspiration and the symbiotic relationship, 
with both parts of our business learning from the other, 
continues to deliver mutual benefit.

Dividend

Finally, the Board is pleased to announce a final dividend of 7.41p 
(2021: nil) per 40p ‘A’ and ‘C’ ordinary share and 0.74p (2021: nil) 
per 4p ‘B’ ordinary share. This will be paid on 27 July 2022 to 
shareholders on the share register as at 8 July 2022. The total 
dividend of 11.31p per 40p ‘A’ and ‘C’ ordinary share and 1.13p per 
4p ‘B’ ordinary share is over 50% of the 2019 dividend and marks 
a return to a progressive dividend policy.

M I C H A E L   T U R N E R
C H A I R M A N

8 June 2022

Dividend per share

£11.31p

Capital expenditure 

£25.8m

“ The contribution of our team 
members across our estate is 
a real source of pride”

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Investment Case

W E   O P E R A T E   I N   A   M A R K E T 
W I T H   O P P O R T U N I T I E S

Demographic strengths
•  In our heartland of London and the 
South of England, incomes are 
traditionally more resilient. Hospitality 
spend in our regions is 21% greater 
than the UK average, and incomes are 
c.19% higher. Our wide demographic 
also attracts mature customers, 
many of whom have greater 
disposable incomes. 

Customers are attracted by our 
premium offer
•  Every week we welcome thousands 
of people to our pubs and hotels, 
many being returning guests. 
Our customers look for a great 
experience and, while they seek 
value for money, they appreciate 
the benefit of our premium offer.

Leveraging digital opportunities

•  An increasing digital awareness 

among our customers allows us to 
get even closer to them, and provide 
a tailored experience which is smooth 
and seamless. We have developed 
our CRM capabilities to utilise robust 
user data and help enhance the 
effectiveness of our targeted 
marketing. We have also enhanced 
our online presence, from booking 
tables, rooms or events through to 
ordering and paying. 

+   R E A D   M O R E   P 2 0

W E   H A V E   A   C L E A R   S T R A T E G Y 

We operate a family of characterful 
pubs and hotels in the South of England
•  Our estate encompasses some 385 
pubs and hotels across London and 
the South of England. 

•  We operate in the premium segment 

while offering excellent value for money.

We source and create experiences 
that nourish the soul
•  Most of our pubs are deeply 

entrenched in their local communities 
with generations of goodwill behind 
them. We are a regular part of our 
customers’ lives, and we strive to 
earn the right to welcome them 
back again and again. 

•  Our pubs are operated locally, with 
managers given the freedom to 
optimise the décor and the offer 
according to local characteristics. 
This extends to creating engaging 
experiences, from open-air 
Shakespeare to stand-up comedy 
and open mic nights. 

Our teams are customer-centric, 
focused on delivering outstanding 
quality and service
•  Memorable hospitality demands great 
people behind the bar and stars in the 
kitchen. Our focus on quality and 
service helps turn our customers into 
powerful ambassadors. 

+   R E A D   M O R E   P 2 2

W E   A R E   F A M I L Y ,   
I N S I D E   A N D   O U T

Our multi-generation family business 
extends a sense of belonging to all 
our stakeholders
•  For customers, we maintain the 
cherished ethos of ‘the local’. 

•  Our people are also family. We create 
meaningful career paths and invest 
in their development. This shows in 
our senior leadership where around 
60% of our general managers joined 
us at entry level and have developed 
within the business. 

•  Much of our kitchen talent is also 

home-grown and at our Chefs’ Guild 
we set a clear pathway that can take 
kitchen assistants right up to executive 
chef level. We welcome over 100 
apprentice chefs each year, giving 
them an inspirational start to careers 
in hospitality. 

Great family businesses think 
and act long term
•  We are custodians of the Company, 
with the clear goal of passing it 
on in even better health than we 
found it. This means managing our 
assets carefully, with the collective 
strength of our portfolio delivering 
increasing value. 

+   R E A D   M O R E   P 2 1

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W E   A C T I V E L Y   M A N A G E 
O U R   A S S E T   P O R T F O L I O 

The Company has a high quality portfolio
•  We own the freeholds of over 92% 
of our estate. Following the latest 
valuation, this represents an asset 
value of £995.6 million. 

We deliver capital appreciation as well 
as earnings growth 
•  As custodians of the portfolio, 

we protect and enhance its quality 
with maintenance investment and 
look for opportunities to enhance 
trade and grow income through 
investment. Each year we expect 
to invest in the region of 
£20–30 million improving the estate. 

Our strong Balance Sheet provides 
us with access to capital 
•  We have recently agreed a new four 
year £200 million bank facility. This 
also provides significant headroom to 
continue our M&A strategy, building on 
the successful Cotswold Inns & Hotels 
and Bel & The Dragon transactions. 

We actively manage the property 
portfolio to optimise returns
•  We continually gauge the performance 

of assets, considering fresh pub 
propositions, or the option of disposals. 

+   R E A D   M O R E   P 2 8

W E   H A V E   A   C L E A R   A N D 
C O N S I S T E N T   C A P I T A L 
A L L O C A T I O N   F R A M E W O R K 
T O   E N H A N C E   L O N G - T E R M 
V A L U E   C R E A T I O N

We invest in the long-term organic 
growth of the business 
•  We invest annually to grow capital 

value, and to drive returns. 

A sustainable and progressive dividend 
•  With a planned cover range of 2.5-3.0x, 
and growth in line with EPS growth to 
drive dividend yield.

M&A opportunities
•  With a disciplined approach to inorganic 
investment and a view to increasing 
long-term returns. 

Leverage
•  With a target of up to c.3x net debt/

EBITDA. If achieved, surplus cash may 
be returned to shareholders.

+   R E A D   M O R E   P 2 8

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W E   O W N   O U R   I M P A C T 
B E C A U S E   L I F E   I S   T O O 
G O O D   T O   W A S T E

Our environment and our planet 
demand that we take meaningful 
action to protect them
•  We aim to be Net Zero by 2030 

(operational) and 2040 (supply chain).

•  We will continue to source 100% 

renewable energy.

•  We will reduce energy consumption 
by 25% and halve our gas usage.

We create spaces where communities 
are welcomed, supported and can 
come together
•  Each site encouraged to support at 
least one local group each year.

•  We donate 1% of our profits to good 

causes every year.

•  We create good job opportunities for 

people with additional needs. 

Our governance is designed to build 
trust and ensure equal opportunities 
for everyone
•  A diverse place to work with no 
barriers to entry and with clear 
development paths.

•  A place where everyone has a voice
•  A place free from modern slavery 
and discrimination of any kind. 

+   R E A D   M O R E   P 4 0

 
 
 
 
 
 
Celebrating Our People

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Our people are the key to our success and we 
love home-grown talent. Sol Yepes is a great 
example of the Fuller’s academy and now runs 
a wonderful Fuller’s hotel – The White Swan at 
Stratford-upon-Avon. 

Q & A

Sol Yepes
General Manager  
The White Swan, Stratford-upon-Avon

How did you arrive in the UK?

What happened next?

I was born in Medellin, Colombia, and when I was 22, 
I decided to come to the UK even though I couldn’t 
speak any English. Part of me wanted to prove that 
I could leave my parents, especially as my Dad was 
telling me not to go, so I did – and I said I would be 
back in three years, but 21 years later, I’m still here.

How did those early years go?

I used to get lost all the time in the early days and 
never knew which way to go on the tube. I moved into 
a flat in Brixton and was doing two cleaning jobs – 
one at 4am and one at 6am – and studying at school. 
To help my English, I used to buy a paper, sit in a park, 
and highlight words to help me learn.

So when did you get involved with Fuller’s?

The two jobs were either side of The Sanctuary 
House and there was a Brazilian girl who ran 
breakfast. I used to talk to her, and she said The 
Sanctuary House was looking for housekeepers 
– so I joined the team. I still couldn’t speak any 
English, but a position came up on breakfast and 
she suggested I go for it. I only knew the words for 
tea and coffee – if anyone asked for butter, I was in 
trouble! But I took the job, I started doing more hours 
at school, and my English improved. I moved to the 
bar, then the kitchen (even though I could only cook 
chicken and rice), and then on to reception.

I can’t thank Fuller’s enough. My confidence and career 
grew. I was promoted to head receptionist, deputy 
manager and then assistant manager. My manager 
was leaving to run another hotel and said I should go 
for the job. I thought, who is going to hire a manager 
that can’t speak good English? But I went for it and the 
interview with Simon Emeny was the most nerve-
racking day of my life. But I had only got as far as the 
underpass by the Brewery when I had a call to say the 
job was mine. I’d been in the country for just six years 
and now I was a hotel manager. The investment in my 
training and development that Fuller’s put in me was 
incredible and I am just so pleased to be repaying that.

The theme of this Annual Report is celebration – 
it sounds like you’ve got lots to celebrate

I have – through Fuller’s I have had an amazing 
career and met my fiancé. He was a customer at 
The Sanctuary House and asked if I would have coffee 
with him, but we couldn’t find a date and I moved to 
Stratford-upon-Avon in 2016. He tracked me down 
– and we did have coffee and he became a firm 
favourite with my son Ryan. The rest is history. When 
I came to The White Swan, I thought I was the only 
Colombian in the town – but now I have a gang of eight 
that remind me of home. I still pinch myself sometimes 
– little Sol from Medellin, arriving with no English and 
now running this beautiful hotel in the heart of the 
most English of towns. Who would have thought it?

123

Internally appointed general managers

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Chief Executive’s Review

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Simon Emeny 
Chief Executive

 
 
 
 
 
 
While we are once again reporting on a year that has seen 
the devastating impact of coronavirus, and the Government’s 
over-zealous response, the future is looking more positive. 
We didn’t trade unfettered until July last year, from which point 
customers were returning and success was impeded more by 
the widely reported labour shortages than a lack of customers. 
Advice to work from home returned in December, destroying 
the Christmas trade, but despite the impact of Omicron, we 
ended the year where we expected to be financially, having 
effectively only traded fully for around six months.

During the year, the Company generated revenues of 
£253.8 million (2021: £73.2 million), with an adjusted profit 
before tax of £7.2 million (2021: loss of £48.7 million). We have 
also reduced our net debt1 to £131.9 million (2021: £218.1 million). 
It is testament to the dedication and resilience of our team, 
across the business, that we have managed to deliver so 
much under such difficult circumstances.

As a company, we have used the last two years wisely – 
undertaking a number of projects that will deliver benefits 
over the coming years – and I will cover these in more detail 
further on in this report. In short, we have successfully honed 
our offer, completed a digital transformation project, rolled out 
a new central finance system, and delivered an employer brand 
and new recruitment platform.

From a financial perspective, we have completed a refinancing, 
on more favourable terms, giving us £200 million of bank 
facilities, which provides a great platform for future growth. We 
have also reviewed our capital allocation strategy and completed 
a Directors’ revaluation of our estate. The latter, which has not 
been done since 1999, has highlighted the intrinsic value – just 
shy of £1 billion – of our predominately freehold estate, around 
£400 million above our current book value. It is this solid financial 
foundation that provides the base for Fuller’s current and future 
success and moves our net asset value from £7.27 per share to 
£13.80 per share. 

We have also refined our branding. Having sold the Fuller’s Beer 
Business in 2019, we need our look and feel to reflect our position 
as a leading, premium pubs and hotels business. While the 
continued use of the Griffin reflects the pride we have in our 
heritage and experience, the new look is cleaner, clearer and 
more concise – a great representation of our business as a whole.

Finally, we have also reviewed our long-term strategy. Like any 
company, we are cognisant that we need to evolve to meet the 
changing consumer environment and ensure we remain relevant 
to both existing and potential customers. Much remains the 
same, but we have tightened our focus on ensuring we continue 
that evolution and further increased our commitments around 
the ESG agenda.

This work has been undertaken by the Executive Team as a whole 
and is based around our existing values – which have not changed. 
We have a clear purpose, to deliver experiences that nourish the 
soul, and to do that we are crafting a family of distinctive pubs and 
hotels where people feel they belong. Underpinning this are five 
strategic pillars and I look forward to reporting on the delivery of 
this strategy both in this report and in the future. 

While there are still some major external issues to deal with – 
particularly around recruitment, inflation and energy – I am 
pleased and confident that we have taken all the actions we can 
as a company to put us in the best possible place to clear these 
hurdles and take Fuller’s forward on the next leg of our journey.

1  Pre IFRS 16

Strategic and Business Review

Delight our customers

The first pillar of our strategy is to surprise and delight our 
customers with the quality of our offer and distinctive service. 
One of our values is to celebrate individuality and that allows our 
team members to tailor the experience for our customers in every 
one of our pubs and hotels. In order for a trip to a Fuller’s pub to 
truly nourish the soul, it must match and exceed the expectations 
of the customer – and those expectations will be very different 
from a business lunch in the City to a romantic weekend in the 
Cotswolds. Whatever the occasion, our team will be ready and 
waiting to deliver the right experience at the right time. 

Food is a key part of that customer experience, and our chefs, 
trained in-house through our Chefs’ Guild academy, continue 
to deliver interesting, inspired and delicious dishes for our 
customers. Our focus on seasonal ingredients, and a supply 
chain that is founded on mutual trust and support with British-
based suppliers and primarily local produce, is built on true 
partnerships, and this has also helped us to mitigate some of 
the worst of the well-documented supply chain issues across 
the wider industry.

Our connection with the Bocuse d’Or – the world’s largest cooking 
contest – has further helped us to delight our customers with a 
range of dishes, available Only at Fuller’s, and created by chefs 
including Simon Rogan and former Fat Duck head chef, Ashley 
Palmer-Watts. We are also delighted to have just agreed to work 
in partnership with Made in Hackney, a wonderful social enterprise 
focused on plant-based food. We will be working together to 
improve our plant-based choices – further underpinning our 
commitment to ensuring we can also delight those customers 
on a vegetarian or vegan diet, or just looking for a meat-free day.

Inspire our people

It is, without doubt, our people that make the real difference – 
and it will be no surprise that this is a pillar of our strategy. 
The widely-reported recruitment shortages faced across the 
industry have highlighted the benefits of excellent training and 
development – allowing us to retain our best people, which in 
turn helps to recruit new talent. 

In order to inspire our people, we need to understand how they 
feel – to ensure they feel part of the Fuller’s family and have a 
voice within that family. Consequently, during the year we ran 
our first employee engagement survey for some years and this 
has shaped the people programme going forward. 

In addition, we reviewed our benefits package across the 
business – driven by feedback from team members regarding 
elements that would be of genuine benefit and a feeling that 
loyalty could be better recognised. As a result, we now have an 
industry-leading healthcare cash plan, a portal of benefits across 
a range of retail and leisure providers, an improved discount in 
our Managed Pubs and Hotels that increases with tenure of 
service, and a range of other benefits such as access to mental 
health and wellbeing programmes.

We continue to grow and invest in our team members’ 
development and in our award-winning apprenticeship 
programme – with another 100 apprentices being recruited this 
year. We have also aligned our internal development programmes 
with the apprenticeship framework so that completion results 
in a nationally recognised qualification. Our success is reflected 
in the fact that 123 of the general managers in our Managed Pubs 
and Hotels business are internal appointments. 

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Chief Executive’s Review
Continued

Finally, all of this work is supported by a clear, identifiable 
employer brand and a compelling employee proposition around 
reward and development. Through this, we can use all our other 
channels to tell our stories and recruit the best talent to shape 
through our development programme and, underpinned with a 
new recruitment system which was launched at the start of this 
financial year, we maintain our strong position to recruit, retain 
and develop the best people.

Enhance our estate

The secure financial foundations of our business lie in our 
predominately freehold estate of iconic sites across the South 
of England – and this is reinforced by the recent Directors’ 
valuation to the tune of £1 billion.

Throughout the pandemic, we have continued to invest in our 
capex programme, spending £26 million during the year on a 
range of projects including transformational refurbishments 
at The White Star Hotel in Southampton, The Jack Horner – 
an Ale & Pie site in Tottenham Court Road, The Kingswood near 
Banstead, an upgrade of the rooms at The Fox & Goose Hotel in 
Ealing, and a total repositioning of The Saint (formerly The Fine 
Line) at Bow Churchyard – the latter demonstrating our continued 
commitment to the City.

We acquired one new site during the year – The Carpenter’s Arms 
in Sunninghill – and disposed of two leases. In addition, one site 
– The Plough at East Sheen – transferred from our Tenanted Inns 
estate to our Managed Pubs and Hotels business. Post the year 
end, four sites have gone the other way – into our Tenanted 
estate, reflecting the benefit of running both Managed and 
Tenanted pubs. We will continue to flex our estate in this way 
while also looking for suitable opportunities to grow both 
organically and through acquisition and we currently have 
four sites in advanced stages of negotiation.

Evolve our business

While our strategy may be designed for the long term, like all 
great businesses it is imperative that we continue to evolve over 
time. We must innovate to excite and attract future customers 
and grow our profitability through encouraging more customers 
to visit our premium pubs and hotels more often.

The key elements of this strategic pillar will be delivered through 
our digital transformation project – the benefits of which will start 
to be realised in the coming year. We know the value of data and 
the work we have undertaken will vastly improve our connectivity 
across our various digital touchpoints and, more importantly, 
create a seamless digital customer journey.

A fantastic example of a great Fuller’s pub, The Mayfly is located on the banks on the River Test, near Stockbridge in Hampshire

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Finally, the system integration and the move to a new CRM system 
– Acteol Atreemo – perfectly combines these initiatives. This new 
system will act as a gateway for all our digital communications 
across the Company and will improve the ability and methods of 
communication and marketing to our customers. The increased 
visibility of data will allow us to cross sell between our brands, 
deliver personalised communications and capture a wider set of 
data about customers through the insight we will gain from their 
behaviour and spending patterns. For our customers, the benefit 
is that they will receive relevant marketing, tailored to them, which 
will drive frequency of spend and loyalty. The first targeted emails 
under this system went out in April and we are very excited by the 
possibilities this system will bring in the coming years. 

Own our impact – because Life is too good to waste

The final pillar of our strategy – and the one that underpins all the 
others – is our commitment to ESG and the work that has been 
carried out through our Life is too good to waste campaign.

Focused on our planet, our people, and our communities, we are 
already seeing a broad range of initiatives implemented under the 
stewardship of our first Sustainability Director, Oliver Rosevear. 
While these will be covered in greater detail on page 40, I would 
like to focus on a couple of the areas around carbon footprint. 

We have ambitious targets and are aiming to have Net Zero 
carbon emissions for our operations by 2030, and within our 
supply chain by 2040. In October 2021 we committed to ensuring 
all Company-owned sites used 100% certified green electricity, 
primarily wind and hydroelectricity.

We have also taken additional steps to tackle our energy 
consumption – which is often hindered by the nature of our 
estate. We have many wonderful and iconic pubs – but they are 
often old and listed buildings, which makes for an interesting 
challenge and means they tend to be heated by natural gas or 
oil. Before we can move to greener systems such as heat pumps, 
electric fryers and induction hobs, we need to reduce our current 
electrical demand within these sites through the use of LED 
lights, energy audits and monitoring systems, cellar heat recovery 
units and educating our team members to ensure they take 
responsibility for lowering our energy usage.

Finally, we have also undertaken a number of other steps to 
reduce our carbon footprint and reduce waste. By 2025, we aim 
to recycle at least 75% of our operational waste and divert 100% 
from landfill and by 2030, we aim to eliminate all unnecessary 
plastic from our operation. Steps already taken include glass-
only bottles for water, working with our toiletry suppliers across 
our accommodation businesses to introduce refillable bottles, 
trialling a new reusable plastic cup system at certain pubs 
where plastic glasses are used for big sporting occasions, and 
improving our recycling through a new partnership with Veolia, 
the waste management and recycling solutions business.

Tenanted Inns

Our Tenanted Inns remain a key part of our strategy and 
complement our strategic framework and, as such, it seems 
fitting to add some further colour on the performance of this 
part of the business. The Tenanted division has remained 
consistently profitable when open, regardless of restrictions, 
with EBITDA margins of 51.6%, delivering operating profit of 
£11.1 million. We ended the year strongly with an increase in 
the number of Tenants on longer agreements and very low 
levels of debt – substantially ahead of the industry average. 

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The Saint in Bow Churchyard, in the heart of the City of London is a recent 
transformational refurbishment and offers a great range of cocktails for 
thirsty City workers

This completed project opens the door to better understanding 
of our customers and their habits, better communication with 
them, and increases our ability to identify and target like-minded 
potential customers. We expect this to grow our contactable 
database by over 10%. Finally, the project will improve our 
conversion rates – turning browsers into buyers, thus increasing 
our hotel bookings, table reservations and function sales. 

There are four workstreams to this digital transformation project 
– websites, bookings, system integration and CRM – with each 
area bringing its own range of benefits to the Company. Our new 
websites will be easier to maintain and update, deliver a tailored 
customer journey through increased personalisation and bespoke 
offers, which will drive loyalty. These new websites have already 
gone live. 

The new booking engine will allow customers to book all of their 
requirements in one place, rather than booking a room and then 
having to book a table for dinner separately. All the data will be 
held centrally – building on our already successful single 
customer view database. The key benefit to building a great 
booking engine – with strong marketing capabilities – is that it 
will further increase direct bookings, reducing the commission 
fees paid to online travel agents. This booking engine will run 
across Fuller’s, Bel & The Dragon and Cotswold Inns and Hotels, 
further strengthening our data. The new booking journey is going 
live this month.

Managed Pubs and Hotels revenue 

£228.8m

Group operating profit

£18.5M

 
 
 
 
 
 
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Chief Executive’s Review
Continued

Current Trading and Outlook

While the last financial year has adversely affected Fuller’s – with 
some of our key sites being the most impacted by the pandemic, 
we have built a balanced business which positions us well to 
navigate the continued evolution in consumer trends and 
behaviour. The current year has started well. We welcome the 
gradual return of workers to the City and tourists to Central 
London, which is now underway, and we are seeing steady 
growth in our total weekly sales, which will have a positive 
impact in FY2023. Momentum in the City and Central London 
continues to build, and we are confident that we will see the 
benefits of our estate’s composition come into play

In the first 10 weeks of the new financial year total sales are up 
4% on pre pandemic levels and are up 130% on the same period 
last year. On a like for like basis, excluding closed periods, sales 
in the first 10 weeks of the year are up 21.4% on last year. 
Furthermore, the investments we have made in the last two 
years are not yet comparable and the return on our capex 
projects will benefit the current year’s results. 

Market conditions remain challenging with fragile consumer 
confidence and well-documented high inflationary pressures. 
Our premium offering provides some protection from inflation, 
however we are certainly not immune from its effects. In 
common with our peers, we have seen significant increases in 
food and utility costs and we are proactively working with our 
suppliers and actively managing our offering to mitigate the 
effects of inflation without impairing the customer experience. 

We remain confident that, despite the current market challenges, 
we will maintain our growth trajectory for revenues and profits 
and as such were pleased to announce a final dividend of 7.41p, 
which means a total dividend return to shareholders of 
£7.0 million in for the year. 

In conclusion, we are looking back on a volatile year of highs 
and lows with many moving parts – but we are starting the 
new financial year on a high. We may be facing some bracing 
headwinds, especially around energy and inflation, but we 
are well placed to tackle the issues with clear measures and 
solutions in place.

The work we have undertaken in the last year implementing our 
digital transformation project, launching a new recruitment 
platform, undertaking a Directors’ revaluation of the estate and 
completing the refinancing of our bank facilities really puts us 
in a great place to tackle the future.

The strategic framework, driven by our purpose to create 
experiences that nourish the soul, and the pillars that underpin it 
will give everyone in the Company clear direction and ensure we 
work cohesively as a team, from our kitchens to our boardroom, 
to deliver excellent results for all our stakeholders. 

The great British pub has always been, and will always be, an 
affordable treat and has proved its resilience over time with its 
position at the very heart of the communities we serve. With an 
amazing team of people, great pubs and a clear strategy, we look 
forward to the future with confidence and excitement.

S I M O N   E M E N Y
C H I E F   E X E C U T I V E

8 June 2022

The Crabtree in Shoreham, just one of the recent  
investments we’ve made with our Tenants

The commitment we showed to our Tenants throughout the 
pandemic continued during this year. Our approach, which saw 
us sharing the financial pain, led to all those Tenants that had a 
garden opening as soon as they were allowed (from 12 April 2021) 
and the remaining pubs following suit and opening at the earliest 
opportunity. Our Tenants started this year in a strong financial 
position, and this is reflected in the investments they have 
made, both independently and jointly with Fuller’s, in their 
pubs and businesses.

Our focus on five-year agreements – both on a traditional and 
turnover basis – has continued to prove popular with our Tenants. 
To help grow sales in our turnover pubs, we appointed a sales 
development manager to work with them, ensuring standards 
remain high and there is a portfolio of customer-building activity. 
This has been further supported across the estate with the 
relaunch of our regular Tenant’s Magazine, which has proved 
popular as a way of sharing ideas, generating interest for new 
products and helping to build trade.

In the coming year, there will be a sharp focus on utility costs – 
with many Tenants being forced to pay vastly inflated rates to 
renew their energy contracts. In light of this, we are currently 
undertaking a trial project whereby Tenants can acquire their 
utilities through Fuller’s. The project is in its infancy but will also 
further enhance Fuller’s buying power making it a win-win for both 
entities. It is early days, but the move is yet another example of the 
symbiotic relationship that exists between Fuller’s and its Tenants.

 
 
 
 
 
 
Q&A

with

Neil Smith 
Finance Director 
(left) and
Simon Emeny 
Chief Executive 
(right)

Simon has been at Fuller’s for over 25 years, and Neil just 
seven months – what does this balance of tenure bring 
to the Company?

Simon: Any business needs new ideas and fresh thinking – 
and I’m excited by Neil’s arrival. He has been a great help in the 
refinement of our long-term strategic planning and his industry 
experience ensures he has a good understanding of which ideas 
will and won’t work. I’ve been with Fuller’s through good times 
and bad, boom times and recessions. I know how we develop and 
react, and what makes Fuller’s tick – which, combined with new 
thinking from Neil, will ensure we make the right decisions for the 
business at the right time.

Neil: I think anyone who works in licensed retail would love to 
work for Fuller’s. It has such a high quality estate, a great heritage 
and is very well respected. What I hope to bring to Fuller’s is a 
new perspective and a fresh approach, to constantly ask why and 
to ensure we optimise the returns from our fantastic asset base. 
Working with Simon over the last few months has highlighted 
that I have a lot to learn from him and I am genuinely excited by 
the potential that our partnership could unlock. 

How do you think you will work as a team?

Neil: Simon has an excellent reputation in the industry, and I think 
we make a very strong team. He is a fantastic retailer with great 
financial acumen – the best combination from a finance 
director’s point of view. I think the key element in any relationship 
is respect and trust and, having worked closely with Simon over 
the last seven months, I believe that is already in place.

Simon: While our relationship is important, the effectiveness of 
the whole Executive Team is critical for us to successfully lead 
the business and I am delighted that the team has immediately 
welcomed Neil into the fold. It is quite a young team, so Neil’s 
experience adds a great balance. I knew Neil well during his 
tenure at Enterprise and really liked his style – I always thought 
he would be a good person to work with, and I’m delighted to be 
proved right!

How do you think the future looks for Fuller’s?

Neil: The last few years have been unbelievably challenging for 
the whole pub industry, and the team has done a fantastic job to 
navigate the business through these difficulties. As I considered 
my career options last year, I saw the potential offered by Fuller’s. 
It was a great opportunity to help lead an amazing business. While 
we are currently facing some significant inflationary headwinds, the 
strongest businesses will prevail, and I am really positive about the 
future for Fuller’s.

Simon: We’ve been through a lot in the last two to three years, 
but this business has a 175 year history and I realise that our 
predecessors have been through worse before. The experience 
the team has been through, especially with London being at 
the epicentre of the coronavirus impact, prepares us well for 
what’s next. I look back on the last recession and remember 
how Fuller’s won, by remaining true to our values and strategy. 
Now, with our customers returning, I feel confident we can face 
a fresh set of challenges. 

What are your top priorities for this financial year and beyond?

Simon: I want to focus on delivering our strategy, but also on our 
people. We are a people business and they have been through 
a very turbulent time. I love spending time in our pubs, talking 
to our teams, and I intend to do even more of that. Everyone is 
struggling with recruitment and the best way to recruit is through 
your existing team. The success of our strategy ultimately rests 
on the in-pub experience and as that’s delivered by our people, 
they are my key focus.

Neil: I intend to spend a large part of this year getting 
under the skin of the Company, not just within Pier House 
but out-and about in our Managed Pubs and Hotels and our 
Tenanted Inns. I also want to ensure we make the most of our 
investments, whether that is investment in our estate, our IT or 
infrastructure. Our new finance system will improve the quality 
of the information provided to the business and I have already 
aligned the finance team to focus more on analysis and insight. 
I’m excited to be here. Challenging times, with lots to do, but I’m 
looking forward to it.

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Celebrating Our Communities

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Lily Mills exemplifies the impact sport can 
have for those with an intellectual disability 
– pictured here after her match with Fuller’s 
Chief Executive Simon Emeny (which Lily won) 
and with her mum, Tallulah.

Q & A

Lily Mills
Gold medal-winning Special Olympics tennis player

What made you want to take up tennis? 

My brother George was a keen tennis player. I used to 
watch him and I really wanted to play too. As someone 
with a disability, it can be harder to get into sport – but 
Special Olympics has really helped me. My disability 
stopped being a barrier – and has instead helped me 
to achieve amazing sporting success.

What are you most proud of?

That’s easy. It would be my gold medals from the 
World Games in Abu Dhabi in 2019. I won the Ladies 
Singles and the Mixed Doubles. My medals come 
everywhere with me and I feel really proud and 
important when I’ve got my Great Britain tennis strip 
on and my medals round my neck. My next big 
challenge is the World Games in Berlin in 2023 and 
the money being raised by Fuller’s will help to get me, 
and other Special Olympics athletes, there. I want to 
add some more gold medals to my collection. 

It must have been hard for you during lockdown 
when you couldn’t play tennis – what did you do?

My Special Olympics family is very supportive, and 
I have friends, through tennis, all over the country. 
We would get together on Zoom and do tennis 
exercises, and sports quizzes and music nights. 
It kept me occupied and connected. I also spent a 
lot of time hitting a tennis ball against the wall of 
Arsenal’s Emirates Stadium – it’s very near my 
house. I am very pleased to be back on the court, 
training with my coach and playing matches. 

And now a quick question for your mum, Tallulah. 
What difference does Special Olympics make to 
Lily’s life?

Lily has a rare genetic disorder called Galactosaemia, 
which causes learning disabilities, and she also 
caught Meningitis when she was only four days old. 
I was told there was only a 50/50 chance of survival. 
But Lily is made of strong stuff and she wanted to 
play tennis like her older brother. Most coaches just 
weren’t interested and they wouldn’t teach her, but 
thankfully we found Special Olympics. You cannot 
imagine the difference it has made. Her life would be 
so small without her tennis – but instead of living a 
life in a very small world, she is on the global stage. 
She’s amazing and every day I look at this beautiful, 
confident young woman who has sporting prowess 
and is working for an inclusive modelling agency, 
and my heart just wants to burst with pride. This 
is all down to Special Olympics – it is the most 
amazing organisation.

Finally, back to Lily. The theme of this report is 
celebration – what would be your ideal celebration?

Definitely with a game of tennis. I’d love to play my 
idol, Rafael Nadal, or Novak Djokovic. I don’t think I’d 
be able to beat them. I’d also like to play Chris Martin 
from Coldplay. I reckon I could definitely beat him.

1.5m

Number of people in the UK 
with an intellectual disability

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Business Model

Description 

How we create value

CUSTOMER OFFER 

We are famous for delicious, fresh, seasonal 
food and an extensive range of beers, wines, 
spirits and soft drinks, as well as over 1,000 boutique 
bedrooms. We have a clear vision to deliver 
memorable experiences that ensure our 
customers leave happier than when they arrived.

ICONIC PROPERTIES 

Our predominantly freehold estate is mainly located 
in the South and South East of England. It is a great 
balance, with rural, suburban and urban sites. 
It includes some truly iconic sites such as The Still & 
West in Old Portsmouth and The Churchill Arms in 
Notting Hill. 

TENANTED INNS 

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Our Tenanted estate, run by entrepreneurial Tenants, 
is an important part of our balanced business and is 
highly cash generative.

PEOPLE 

Our people make the real difference to our business. 
Whether dealing with consumers or colleagues, they 
deliver outstanding service from bar to boardroom. 
Our purpose is to create experiences that nourish the 
soul – and we strive to ensure that everyone knows 
the key role they play in delivering that purpose, 
vision and strategy.

 DIGITAL TECHNOLOGY 

This encompasses a myriad of digital touch points 
for the consumer in both pubs and hotels that, 
to achieve optimal efficiency and a frictionless 
journey, all need to be seamlessly interlinked. 
In addition, continued development of our digital 
technologies and systems further enhance our 
customer knowledge and understanding and create 
efficiencies in our internal processes.

FINANCIAL STRENGTH 

Our strong Balance Sheet and prudent 
approach to cash management ensure that we are 
well placed to grow both organically and through 
acquisition. 

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MANAGED 
ESTATE

The purchases made by the customer are the majority contribution 
to our revenue and profit.

TENANTED 
INNS

The revenue streams from this part of the business include rent and 
income from the sale of beers, wines and spirits to our Tenants.

SUPPLIER 
COLLABORATION

We work with our suppliers for mutual benefit, creating distinctive 
products that can only be enjoyed at Fuller’s. This includes bespoke 
food like our London Porter Smoked Salmon and ice creams from 
Laverstoke Park Farm. It also includes beers and wines that are 
unique to our pubs – both through the Long-Term Supply Agreement 
with Asahi, and through small supplier collaborations. 

 
 
 
 
 
 
Impacted by

Outputs

The value 
we share

CONSUMER 
BEHAVIOUR

We constantly monitor 
consumer behaviour to identify 
trends. For instance people are 
choosing more premium offers 
such as cocktails and the 
preference for plant-based 
food is still growing.

+   S E E   P A G E   1 3

DIGITAL 
TECHNOLOGY

Today, both our customers and 
our team members live their 
lives far more in the digital 
space. We have invested in a 
digital transformation project 
and recruitment platforms to 
enhance our customer journey 
and provide an easy way to 
communicate with potential 
job applicants.

+   S E E   P A G E   1 4

EXPERIENCE 
SEEKERS

Consumers are looking for 
more than just a pie and a pint 
and expect a first-class 
experience in return for their 
money. Whether that’s 
outstanding customer service 
or a Shakespeare production in 
the garden, we always strive to 
exceed expectations.

+   S E E   P A G E   5 0

ETHICS AND 
WELFARE

It’s not just what you do, but 
how you do it that matters. The 
climate crisis is a current, not a 
future, threat which is why we 
have sharpened our focus on 
relevant actions.

+   S E E   P A G E   4 0

REVENUES

We generate revenues from 
the day to day operations in 
our Managed Pubs and Hotels, 
as well as from our Tenanted 
Inns estate. In addition, we 
generate some rental revenue 
from unlicensed properties. 
Another source of income 
is rebates from third party 
suppliers, which we receive by 
achieving purchasing targets 
through higher sales in our 
Managed and Tenanted pubs. 

CASH FLOW

We have a highly cash-
generative business and 
a careful approach to our 
financial management. 
By ensuring that we always 
produce more than enough 
revenue to cover our costs, 
we maintain our liquidity, 
which allows us to expand 
both organically and through 
acquisitions. 

REINVESTMENT 
AND 
REFURBISHMENT

By maintaining high standards 
in terms of both structure 
and décor, we protect our 
assets. We also regularly invest 
in upgrading our properties 
with transformational schemes 
that reflect changing markets 
and customer behaviour. In 
addition, we invest in new 
properties – both single and, 
if appropriate, group 
acquisitions in line with our 
strategy (see pages 22 and 23).

CUSTOMERS
Our customers leave happier 
than they arrived, following a 
memorable, premium experience  
(see our purpose and mission 
on page 2).

SHAREHOLDERS
Prior to the recent pandemic, 
our progressive dividend policy 
had shown increasing returns 
for over seven decades. As the 
Group returned to profitability 
in the current year, we have 
resumed paying a dividend. 

PEOPLE

Our team members tell us that 
they enjoy being part of the 
Fuller’s family and that they 
appreciate our investment in 
their wellbeing. We provide 
best-in-class training and 
development programmes and 
genuine opportunities to 
develop through internal career 
progression. Our policies ensure 
that we have a respectful and 
inclusive working environment 
and a consistent approach to 
supporting our people.

COMMUNITIES 

We strive to play a key role 
in the communities and 
neighbourhoods in which we 
operate with support for local 
events and groups. We support 
a number of charities, including 
Special Olympics GB 
at a corporate level and, where 
possible, offer matched 
funding for our team members 
where they are undertaking 
fundraising activities.

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Strategy

Purpose
Why we exist

We create experiences that nourish the soul

Mission
Where we are heading

We’re crafting a family of distinctive pubs  
and hotels where people feel they belong

Values
How we do it

Doing things  
the right way

Being part  
of the family

Celebrating 
individuality

Always asking 
what’s next?

Strategy
What we will do to achieve it

Delight our 
customers

Inspire 
our people

Enhance  
our estate

Evolve our 
business

Own our 
impact

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   Delight our 
customers

   Inspire 
our people

   Enhance  
our estate

Surprise and delight with 
distinctive service
•  Every venue will be an 
individual experience
 Every team member trained in service

• 
•  An inspirational service coach at 

every site

•  Reward and recognition for 

great service

•  Measured through NPS

Tailor the experience in every 
pub and hotel 
•  Empower our leaders to deliver a 
high quality, flexible offering that 
fits local customer needs

•  Indulgent, great British pub classics 
with a modern twist, using seasonal 
ingredients on the menu

Create a workplace where 
everyone feels they belong
•  Launch and deliver inclusion 

action plan

•  Train and develop our people 

in inclusive leadership

•  Create an inclusive culture 

through events

•  Create a network of 150 mental health 

first aiders across the business

Appreciate and value our colleagues
•  Develop our listening culture using a 

range of tools including The Happiness 
Index survey, Fuller’s Forum, My Voice, 
and Employee Resource Groups
•  Fully embed our transparent pay 
structure to attract, retain and 
encourage development

Care for our estate
•  Continue to look after the fabric 

of our estate 

•  Utilise skills within the team and our 

pool of designers to enhance our offer

•  Continue to uphold the highest 

standards in the industry

•  Ensure the estate and capital value 
are protected for future generations

Evolve through transformational 
investment
•  Maximise the potential of our estate by 
evolving our pubs through investment
•  Optimise our portfolio through active 

asset management

•  Constantly assess optimal operating 

model for each site

•  Work with and invest alongside our 

•  Broad selection of beers, wines and 

•  Evolve our distinctive benefits package

Tenants to drive returns

spirits, plus artisan drinks ranges, served 
by knowledgeable team members

•  Beautiful bedrooms, individually styled 

with the highest quality standards
•  Delivering sector-leading like for like 

sales growth

Create a smoother customer journey
•  Optimise customers’ digital journey 

for seamless interaction

•  Continually evolve our bookings 

process to integrate and 
improve functionality

•  Improve digital methods of 

communication and marketing 
through a multi-channel approach

•  Measure by increase in traffic 
to micro sites and associated 
conversion to sales

Attract new customers and increase 
visit frequency
•  Refresh brand communications
•  Extend our appeal to a broader 

customer base

•  Deliver experience-led events 
to drive frequency and spend 
•  Drive a culture to maximise sales 

from event spaces.

Support and encourage 
career development
•  Focus on internal promotions, 

Invest in growing the estate
•  Invest in markets where we 

already excel

particularly at general manager level
•  Provide at least 100 apprentices with 

•  Add scale to our core premium 

pub and hotel estate

•  Complement the existing business in 
high income, premium demographic 
areas, with predominately freehold 
assets, and in-filling geographical gaps

   Own our 
impact
because Life 
is too good 
to waste

Take action to protect 
and respect our planet
• 

 Our planet is too good to waste

Create spaces for communities 
to connect and feel welcome
• 

 Our communities are too good 
to waste

Care for our people and foster 
a sense of belonging
•  Our people are too good to waste

For full details of our ESG strategy 
and our Life is too good to waste 
campaign, see page 40.

career opportunities every year
•  Develop our chefs through the 

Fuller’s Chefs’ Guild

Attract the best talent
•  Grow our True to You employer brand
•  Utilise Brilliant Recruitment, our new 
recruitment system and practices

•  Recruit for personality and train for skill

   Evolve our 
business

Innovate to excite future consumers
•  Evolve and innovate our proposition to 

adapt to changes in consumer behaviour

• 

Grow our profitability
• 

 Ensure our strategy is executed 
across the business to achieve our 
like for like sales growth ambition
 Grow EBITDA margins by growing 
sales, effective labour management 
and scheduling, and agile product 
portfolio management
 Mitigate central costs by improving 
the efficiency of processes
•  Leverage the full benefits of 
our investment in systems 
to maximise efficiency

• 

Enhance our supplier partnerships
• 
• 

 Build genuine long-term partnerships
 Source authentic food and drink 
products, focusing around the seasons
 Continue our positive relationship 
with Asahi
 Leverage the appeal of our customer 
base and geographic position of 
our estate to retain and attract the 
best suppliers

• 

• 

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Key Performance Indicators

We use financial indicators to monitor our progress 
in delivering against our strategy to create long-term 
sustainable value for all stakeholders. 

R E V E N U E   A N D   O T H E R   I N C O M E 

A D J U S T E D   P R O F I T   
B E F O R E   I N C O M E   T A X

£253.8m

253.8

2022

2021

2020

73.4

(48.7)

319.7

£7.2m

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7.2

2021

2020

19.4

Definition
Revenue and other income comprises sales of goods and 
services, accommodation income and rental income. We have 
two main revenue segments: Managed Pubs and Hotels and 
Tenanted Inns.

Definition
Adjusted profit before tax is profit before tax excluding separately 
disclosed items as shown in the Income Statement.

Why is it important for Fuller’s?
Revenue and other income drives the overall business, resulting 
in cash generation, which allows for investment in our estate, our 
people, rewards to our stakeholders and acquisitions. 

Why is it important for Fuller’s?
The Directors believe that this measurement of profitability allows 
stakeholders to analyse trends and performance without being 
impacted by separately disclosed items. 

Performance in 2022
Revenue and other income increased by 246% compared with 
FY2021, with a 258% increase in Managed Pubs and Hotels 
revenue and an increase of 172% in Tenanted Inns revenue. This 
increase is driven by the improved ability to trade in FY2022, as 
while there were still lockdowns and restrictions due to the 
pandemic, there were fewer than FY2021. 

Performance in 2022
Adjusted profit increased by 115% compared to FY2021. Again 
the increase is driven by the improved ability to trade in FY2022 
compared with FY2021. 

The Saint, Bow Churchyard, City of London

The garden at The White Buck in Burley, New Forest

 
 
 
 
 
 
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A D J U S T E D   E A R N I N G S   
P E R   S H A R E   ( " E P S " )

(72.09)

9.79P

N E T   D E B T   E X C L U D I N G   
L E A S E   L I A B I L I T I E S

£131.9m

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9.79

2021

2020

22.13

2022

2021

2020

131.9

218.1

178.9

Definition
Adjusted earnings per share is profit after tax excluding 
separately disclosed items attributable to equity holders of the 
Group divided by the weighted average number of ordinary 
shares in issue during the year and using a 40p ordinary share. 

Definition
Net debt comprises cash and short-term deposits, bank 
overdraft, bank loans, Covid Corporate Financing Facility 
("CCFF"), debenture stock and preference shares. Net debt 
is pre IFRS 16 and therefore does not include lease liabilities. 

Why is it important for Fuller’s?
This measure shows how much money the Group is generating 
for its shareholders. It takes into consideration changes in profit 
and loss and the effects of new shares issued but excludes the 
impact of separately disclosed items. It is an important variable 
in determining our share price. 

Performance in 2022
Adjusted earnings per share increased by 114% compared 
with FY2021 in line with growth in adjusted profit before tax. 

Why is it important for Fuller’s?
This measure helps shareholders to determine the level of debt 
and the overall financial stability of the Group. 

Performance in 2022
Net debt reduced by 40% compared with FY2021. The reduction 
in net debt is primarily due to the equity placing in April 2021 
but also due to the improved cash flows in the year as the 
Group returned to profitability. 

The Bear of Burton, Christchurch, Dorset

Pints and peanuts at The Harp, Covent Garden

 
 
 
 
 
 
Celebrating our Tenants

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Manu Bhatt receives the coveted Griffin Trophy, 
awarded to Fuller’s Pub of the Year, from 
Chairman Michael Turner

Q & A

Manu Bhatt
Fuller’s Lessee at The Queen’s Head Dorking

How did you end up in the pub business? 

Where do you see your journey taking you next?

I had been working all over the globe and when 
I came to the UK, my first stop was Manchester. 
I was running hospitality for Lancashire Cricket Club 
at Old Trafford. It was amazing – I loved the fact that 
you would start with nothing, set up all the marquees, 
tables, kitchens and bars, and promptly sell over 
£200,000 of beer in a day. From there, my career 
took me through several other places to London, 
and when I was managing a pub in North London 
called The Albion, I met Iain Rippon, Fuller’s Director 
of Tenanted Operations. I knew I wanted to run pubs 
for myself – so when Iain suggested The Queen’s 
Head, it seemed like the perfect opportunity.

Tell us about The Queen’s Head

To be honest, I didn’t even know where Dorking was. 
I went to have a look and walked down a street that 
was full of antique shops, and I just loved it. The pub 
was tired and the garden unloved – but I just knew it 
was for me. We worked so hard to get everything right 
before we opened – which we did two weeks before 
the first lockdown! The reception from the locals was 
quite unfriendly when I first took over – but we won 
them round and now they are good friends.

How is the relationship with Fuller’s?

Fuller’s has really made me feel like part of the family 
– we have a very open and honest dialogue and while 
there will always be some tension around financial 
discussions, I’ve found Fuller’s very fair and easy to 
deal with. The support during the pandemic was 
great and, of course, the recognition from winning 
The Griffin Trophy was fantastic. My motto is if you 
don’t ask, you don’t get, and that helps keep the 
relationship fresh and interesting!

I get bored very easily and I’m always asking what’s 
next? I believe in keeping the offer fresh, so I’m always 
changing and tweaking things, making them better. 
That might be putting a fabric installation in the tepee 
at the pub or changing the menu, but I have to be doing 
something. I’ve also got a two-month-old daughter, 
Gilly, who keeps my wife Gabrielle and I very busy. 
I’ve also taken on two more pubs since The Queen’s 
Head and, like everyone in hospitality, I am finding 
recruitment an issue. I need to focus on building a 
really good senior team to ensure my standards and 
personality thrive across the pubs. I think I’d like to try 
and get to six pubs – any more than that and I would 
be worried that I would become too removed from 
the customers in each one – and that relationship is 
really important to me. 

The theme of this report is celebration – 
what would be your ideal celebration?

Somewhere nice and hot – or the garden at 
The Queen’s Head on a sunny day – with Gabrielle, 
my friend Saddy from Qatar and Richie who works 
with me now. That would be perfect.

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Number of Tenanted pubs

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Financial Review

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Neil Smith 
Finance Director

 
 
 
 
 
 
Financial position and performance

Separately disclosed items

All figures below are for the continuing operations of the Group. 

The results for this financial year continued to be severely 
impacted by the pandemic. The year began with the entire estate 
closed, from 12 April 2021 trading outdoors was allowed, indoor 
space opened from 17 May 2021 before all restrictions were lifted 
and the entire estate reopened on 19 July 2021. The Group began 
to build trading momentum as workers started to return to offices 
and visiting tourist numbers began to increase. 

In the run up to Christmas our bookings were in good shape, and 
we were confident that December would be a strong month as 
customers could finally celebrate unencumbered. However, on 
8 December 2021, the Government announced Plan B guidance 
following the rapid spread of the Omicron variant. This had a severe 
impact on sales as it meant Christmas parties were cancelled and 
people were once again advised to work from home. Fortunately, 
Omicron was short-lived and by the end of January we started to 
see sales build week on week, with like for like sales at 96% of 
pre-pandemic levels for the last week of the financial year. 

Group revenue and other income was £253.8 million for the 
financial year which was a 246% increase on FY2021, this reflects 
the steady momentum in sales post restrictions. Adjusted profit 
before tax increased substantially from a loss of £48.7 million in 
FY2021 to a profit of £7.2 million in the current financial year. 
The increase was largely due to our ability to open the estate and 
trade for more of the year. Both financial years were bolstered by 
support from the Government through the Coronavirus Job 
Retention Scheme ("CJRS"), and the business rates holiday, as well 
as property grants. In FY2022, the Group received £9.7 million, net 
of operating costs (2021: £45.9 million), through such support. 

In FY2022, costs were impacted by the sharp increase in utility 
costs, predominately in the second half of the year. We were able to 
mitigate some of that increase through the energy agreements we 
had in place from the beginning of FY2022 which hedged 94% of 
our gas and 76% of our electricity pricing for the entirety of FY2022. 
We have continued to hedge in FY2023 and have locked in our 
pricing for Q1 FY2023 for both electricity and gas, and 50%/75% 
respectively for the remainder of the year. Despite this, we still 
anticipate utilities cost to increase by c.£4 million in FY2023.

In April 2021, the Group completed an equity placing which raised 
net proceeds of £51.8 million. The proceeds of the equity raise, 
along with the Group’s existing facilities, were used to repay the 
£100 million of commercial paper drawn under the CCFF on 
12 May 2021. At the same time as the equity placing, the Group 
also agreed an Amend and Extend Refinancing of its existing 
debt facilities with its relationship banks, extending the maturity 
of the £192 million facilities to 19 February 2023. 

Since year end, the Group has refinanced all banking facilities 
with a new unsecured £200 million facilities agreement for a 
tenure of four years, split between a revolving credit facility of 
£110 million and a term loan of £90 million. 

The Group has also completed a Directors’ valuation of the entire 
property estate. The outcome of the valuation was a total value of 
£995.6 million, which is c.£400 million higher than the net book value 
of £592.7 million included with the accounts. This would imply an 
increase in the current Net Asset Value per share from £7.27 to 
£13.80. We have not changed our accounting policies with regard to 
asset valuations but thought it useful to all stakeholders to provide a 
current assessment of the valuation of the Group’s property portfolio.

Finance costs

Total net finance costs (before separately disclosed items) have 
increased by £2.9 million to £11.3 million. The increase is largely 
due to higher interest rate margins on the banking facilities. In the 
prior year, the Group utilised the Covid Corporate Financing Facility 
("CCFF"), which had an interest rate margin of 64bps compared to 
an increased interest rate margin agreed as part of the Amend and 
Extend in April 2021. The CCFF was repaid in May 2021. This meant 
that the average cost of borrowing was 4.2% in the current financial 
year compared to 2.5% in the prior year. 

The net position on separately disclosed items of £4.3 million 
profit (2021: £9.1 million expense) comprises £6.3 million 
of profits on the disposal of 12, predominately unlicensed 
properties, impairments of £3.3 million on six properties, 
reorganisation costs of £0.8 million incurred as a result 
of corporate reorganisation and the implementation of new 
infrastructure offset by a £2.1 million credit on the release 
of a provision relating to the sale of the Fuller’s Beer Business.

Tax

A full analysis of the tax charge for the year is set out in note 7 to the 
financial statements. Tax has been provided for at an effective rate of 
16.7% (2021: 18.3%) on adjusted profits from continuing operations. 
The overall effective tax rate of 38.3% (2021: 16.6%) is due to the 
change in corporation tax rate which is expected to come into effect 
from April 2023. This has resulted in deferred tax liabilities increasing 
by £3.3 million and the movement has been shown in tax on 
separately disclosed items as it is unrelated to underlying trade. 

During the year, the significant tax revenues the Group generates 
for the Government rose by 196.8%. During the 52 weeks ended 
26 March 2022, the total tax contribution of the Group to the UK 
Exchequer was £47.2 million (2021: £15.9 million) in taxes borne 
and taxes collected on behalf of colleagues, customers and 
suppliers. This significant increase comprises an increase in VAT 
payments of £14.5 million and an increase in business rates of 
£10.6 million due to the business rates holiday ending during the 
52 weeks ended 26 March 2022.

Total tax collected £m

100

80

60

40

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-20

14.7

15.9

11.0

7.2

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0.2

12.2

0.4

5.5

1.0

-3.4

FY2021

FY2022

VAT

PAYE and employee’s NI

Business rates

Employer’s NI

Other taxes and apprenticeship levy

Corporation tax

Pension

The defined benefit pension scheme deficit has decreased 
by £17.8 million to a £14.3 million accounting surplus 
(2021: £3.5 million deficit) as the fair value of scheme assets 
stayed largely in line with prior year but the present value 
of pension obligations decreased substantially. The present 
value of pension obligations decreased by £17.7 million to 
£129.6 million, which was driven by an increase in the discount 
rate from 1.95% to 3.00%. As the Group has an unconditional 
right to a refund under the pension trust deed, an asset can 
be recognised. Standard deficit recovery payments of 
£2.3 million were also made during the financial year.

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Financial Review
Continued

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Shareholders’ return

With the Group returning to profitability in the year and basic 
earnings per share at 11.59p (2021: loss per share 87.31p), the 
estate fully opened and net debt reducing, the Board decided 
it was the appropriate time to resume paying a dividend. The 
proposed final dividend of 7.41p per ‘A’ and ‘C’ ordinary share 
(2021: nil), together with the interim dividend of 3.90p per share 
already paid makes a total of 11.31p per share and marks a step 
towards returning to a progressive dividend policy. 

The middle-market quotation of the Company’s ordinary 
shares at the end of the financial year was 620p. The highest 
price during the year was 954p, while the lowest was 574p. 
The Company’s market capitalisation at 26 March 2022 
was £382.9 million (2021: £474.8 million).

Capital allocation framework

The Group’s capital allocation framework aims to enhance 
shareholder value whilst targeting leverage at no more 
than 3x net debt/EBITDA. The table below summarises the 
framework in which the Group will do this.

Policy

Targets and  
Philosophy

Outlook

Invest in 
long-term 
organic growth

Returns-based 
approach to 
capital investment

0
3

Sustainable & 
progressive 
dividend

Normalised 
dividend cover 
range of 2.5-3x

Invest in 
additional 
growth 
opportunities 

Targeting 
leverage of 
c.3x Net Debt/
EBITDA

Disciplined 
approach to 
assessing 
investment 
opportunities

Strong Balance 
Sheet maintained 
– target leverage 
at no more than 
c.3x Net Debt / 
EBITDA 

•  Annual investment of 

£10-15m on maintenance 
capex and £10-15m on 
trade enhancing capex

•  Progressive dividend 

growth in line with EPS 
growth to drive dividend 
yield for investors

•  IRR used to measure 
the merits of one-off 
investments in assets 
or M&A

•  Recent refinancing provides 

certainty of funding 

then surplus cash may 
enable additional 
shareholder returns 
including share buybacks

Directors’ Valuation 

The property portfolio included in the Balance Sheet has not been 
valued since 1999 and therefore, coming out of the pandemic, 
the Group thought it would be an appropriate time to undertake 
a Directors’ valuation of the entire estate. A standard valuation 
methodology was used, assessing future cashflows and applying 
a suitable multiple as well as taking into account comparable 
market transactions. On the 211 pubs that make up the Managed 
estate, an average multiple of 11.8x was applied to freehold 
assets and 3.3x applied to leasehold assets. For the 174 pubs 
that comprise the Tenanted estate the Directors applied an 
average multiple of 10.9x to earnings which is comparable 
to recent market transactions of leased and tenanted assets. 

To provide independent assurance to the Directors, Fleurets was 
engaged to provide a valuation for 20% of the Managed estate, 
amounting to 40 sites, of which three were long leasehold and 
37 were freehold. 

Revenue and other income 

£253.8m

Net debt excluding lease liabilities 

£131.9m

value of £592.7 million included with the accounts. This would 
imply an increase in the current Net Asset Value per share from 
£7.27 to £13.80.

Cash flow and net debt

Overall net debt at 26 March 2022 had decreased by £86.2 million to 
£131.9 million, excluding leases, which was largely due to the equity 
placing in April 2021 which raised net proceeds of £51.8 million, but 
also the improvement in EBITDA in the year. Including leases, net 
debt has decreased by £95.4 million to £212.6 million reflecting a 
reduction in lease liabilities of £9.2 million mainly driven by the 
unwind of the liabilities but also partially due to some further 
rent concessions received in the first quarter of FY2022. 

The significant balance in working capital is one-off in quantum 
as it is flattered by the fact the Group was closed at the beginning 
of the financial year. 

Cash flow 

EBITDA 

Interest 

Tax

Working capital and share transactions 

Cash available for discretionary spend

Capital expenditure 

Separately disclosed items 

Property disposals including lease surrenders

Dividends and share transactions 

Net proceeds of equity placing 

Cash flow 

Non-cash movement 

Net debt movement 

Sources of finance 

Bank debt 

Other debt 

Cash 

Net debt before lease liabilities

2022

44.3

(7.2)

2.5 

28.7

(2.3)

66.0

(25.8)

(1.9)

8.1 

(2.5)

51.8

95.7

(0.3) 

95.4

120.0

27.5 

(15.6)

131.9

80.7

212.6 

The outcome of the valuation was a total value of £995.6 million, 
which is some £400 million higher than the historical net book 

Lease liabilities 

Total net debt 

•  If within our leverage target, 

Pension contributions 

 
 
 
 
 
 
Sources of finance

In April 2021, the Group completed an equity placing which raised 
net proceeds of £51.8 million. The proceeds of the equity raise, 
along with the Group’s existing facilities, were used to repay the 
£100 million of commercial paper drawn under the CCFF on 
12 May 2021. At the same time as the equity placing, the Group 
also agreed an Amend and Extend Refinancing of its existing 
debt facilities with its relationship banks, extending the maturity 
of the £192 million facilities to 19 February 2023. 

Since year end, the Group has refinanced all its banking facilities 
with a new unsecured £200 million facilities agreement for a 
tenure of four years, split between a revolving credit facility of 
£110 million and a term loan of £90 million. 

This three year plan is supported by the forecasts that are 
presented and approved by the Board. It takes into consideration 
the Group’s current position, the potential impact of the principal 
risks documented on pages 36 to 39 in the Strategic Report as 
well as the uncertainty over the UK economy. 

The most significant risks impacting the forecasts are the 
recovery of the UK economy post pandemic and cost inflation 
specifically food, utilities and wage costs. These factors will also 
have an impact on consumer behaviour and consequentially 
sales volumes. The forecasts also take into account the 
continued impact of the pandemic and the ability of the UK to 
recover from it, which in turn will impact the long-term success 
of the Group. 

At 26 March 2022, £20 million of borrowings were hedged using 
swaps at a blended interest rate of 2.34% (excluding bank 
margin). The interest rate swap agreements in place allow us to 
continue to borrow a portion of our bank debt at a fixed interest 
rate until August 2022.

At 26 March 2022, the Group had a strong Balance Sheet, 
with 92% of the estate being freehold properties and available 
headroom on facilities of £72.0 million and £15.6 million of cash 
and resulting net debt excluding leases of £131.9 million. At year 
end, the Group had existing facilities of £192 million.

The Group’s financing is a mix of bank debt, debentures, 
cumulative preference shares, overdraft, cash and short-term 
deposits as disclosed in notes 22, 24 and 26. Other financial 
assets and liabilities such as trade receivables and payables 
arise through the Group’s operating activities. The Group does 
not trade in financial instruments.

Financial risks and treasury policies

The Group operates a centralised treasury function, which 
controls cash management and borrowings and the Group’s 
financial risks. The objectives of the function are to manage 
the Group’s financial risk, to secure cost effective funding for 
the Group’s operations, and to minimise the adverse effects of 
fluctuations in the financial markets on the value of the Group’s 
financial assets and liabilities, on reported profitability, and on 
the cash flows of the Group. 

Transactions of a speculative nature are prohibited. The Group’s 
treasury activities are governed by policies approved and 
monitored by the Board. 

Going concern statement

The Group’s business activities, together with the factors likely to 
affect its future development, performance and position are set 
out in the Strategic Report on pages 1 to 54. The financial 
position of the Company, its cash flows, net debt and borrowing 
facilities and the maturity of those facilities are set out above on 
pages 139 to 144.

In addition, there are further details in the financial statements on 
the Group’s financial risk management, objectives and policies in 
note 26. The Directors have outlined the assessment approach 
for going concern in the accounting policy disclosure in note 1 of 
the consolidated financial statements. Following that review the 
Directors have concluded it appropriate for the Group to adopt 
the going concern basis in preparing its financial statements. 

Viability statement 

The Corporate Governance Code requires that the Directors have 
considered the viability of the Group over an appropriate period of 
time selected by them. The Directors have chosen to assess this 
over three financial years through to March 2025 as this aligns 
with the Group’s strategic planning which was reviewed and 
approved as part of the refinancing process. 

Since year end, the Group has secured a new facility of 
£200 million, split between a revolving credit facility of 
£110 million and a term loan of £90 million, for a tenure of four 
years to May 2026. Under the new agreement, the minimum 
liquidity covenant of £10 million tested monthly remains until 
November 2022. From December 2022 (and tested quarterly 
thereafter) the covenant suite will consist of net debt to EBITDA 
(leverage) and EBITDA to net finance charges. See further details 
in note 26.

Management has prepared, and the Board has considered two 
key scenarios:

A "base case", whereby there will still be some impact felt from the 
pandemic with sales steadily recovering to pre-pandemic levels and 
like for like sales to be broadly in line with prior year -2 (i.e. FY20) in the 
City and exceed them in the rural and suburban estate. The base 
case also assumes cost inflation of c.5% with the most impacted 
areas being food, utilities and wages. The base case scenario 
indicates that the Group will have significant resources and operate 
well within its covenants for the duration of the viability period. 

A "downside case" assumes sales drop by c.7% from that 
assumed in the base case and inflation continues at an even 
higher rate than in the base case, specifically utilities (10% 
increase from the base case), total staff costs (increase by 2% 
despite sales volumes decreasing) and food inflation (peaking 
3% higher than in the base case). Under this scenario the Group 
will still have sufficient resources and headroom on its 
covenants through the duration of the viability period.

Taking account of the Company’s current position, principal risks 
facing the business and the sensitivity analysis discussed above, 
as well as the potential mitigating actions that the Company 
could take, the Board expects that the Company will be able to 
continue in operation and meet its liabilities as they fall due over 
the three year period of assessment.

Further details on the forecast process and assumptions can be 
found in note 1 to the accounts.

N E I L   S M I T H
F I N A N C E   D I R E C T O R

8 June 2022

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Celebrating Our Suppliers 

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Q & A

Jason Tanner
Co-Founder – The Menu Partners

How did you end up running The Menu Partners?

What’s next for The Menu Partners?

My career in fresh produce started 23 years ago 
when we set up Premier Fruits operating out of a 
small unit in New Covent Garden Market. Over the 
years, we grew in size and added additional units 
selling veg, salad, and exotic fruits like bananas. Fast 
forward 10 years, and we decided to expand further 
– supplying peeled vegetables and other smaller 
wholesalers. We purchased four or five catering 
businesses before finally merging them into Premier 
Food Service Provider and, following this, we began 
working with Fuller’s. Fast forward to March 2020, we 
teamed up with Nigel Harris, former owner of Fresh 
Direct, and realised that by consolidating people’s 
food and drinks suppliers to just one, we could 
massively reduce the number of deliveries pubs and 
hotels were receiving – and thus, The Menu Partners 
was created. The result is better for Fuller’s, better for 
suppliers, and far better for the environment.

Why do you like working with Fuller’s?

There is lots of synergy between Fuller’s and The 
Menu Partners – we are both family businesses for a 
start, and that means that we share common values. 
Sharing a desire to do the right thing for the planet 
has motivated us to work hard and take deliveries off 
the road to make our operation more efficient. 
Fuller’s is really good at forecasting consumption and 
that allows us to make life easier for our suppliers 
– they know what they need to produce, we know 
what we need to supply Fuller’s, and the pubs order 
on a day one for day three delivery basis. Therefore, 
we are not filling our vans at 5pm the night before 
– but rather can plan the deliveries and route our 
vehicles to make us as energy-efficient as possible. 
Everyone’s a winner.

We are currently working on moving away from 
cardboard so we can further reduce our carbon 
footprint, with the end goal being reusable crates. By 
working more closely with farmers, we hope we give 
them greater confidence to grow the produce we 
know we can sell. For instance, we have just partnered 
with Featherbed Fruits in Northamptonshire to grow 
strawberries. Working with forward-thinking 
companies like Fuller’s allows us to do this. The 
ordering schedule we have in place means that we 
know in advance how many strawberries we need to 
deliver to Fuller’s in two days’ time, so the farmers 
know what they need to pick and, by extending the 
supply chain in this way, we further reduce food 
waste. Fuller’s has led the way in this regard and 
other companies are now following suit.

Finally,the theme of this report is celebration – 
what are we going to be celebrating with this year?

Probably tomatoes! There is a huge rise in the 
popularity of Isle of Wight tomatoes – in all different 
shapes, sizes and colours – and as a result of this 
there are more than ever being grown. It’s good news 
for anyone who loves a tomato quiche or even a 
Bloody Mary!

87

Plant-based dishes currently live on our menu bank

We always try to work with British suppliers 
wherever possible and Jason Tanner of The 
Menu Partners, a family-run fruit and veg 
supplier in New Covent Garden Market, is a 
great example.

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T
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Risk Management

Managing risks effectively is key to ensuring that we achieve our strategic 
objectives in the long term. and continue to deliver the high standard our 
customers, our people and our shareholders expect. Risk arises both as a 
natural consequence of doing business and in the pursuit of our strategy.

Our risk management approach is governed through a robust framework 
and we follow a consistent process for the identification and review of risk.  
The Board reviews these risks in the knowledge that currently unknown,  
non-existent or immaterial risks could turn out to be significant in the future, 
and confirms that a robust assessment has been performed.

Risk Management Governance Framework
The risk management process is operated by the Executive Team, supported by the Head of Risk and is overseen by the Audit 
Committee and the Board, which is further supported by the external audit process. 

G O V E R N A N C E

R O L E

O U T P U T

4
3

Board

•  Oversees the risk management and internal controls 

•  Final approval

processes

•  Defines the Group’s risk appetite and assesses the 

principal risks

Audit 
Committee

Executive  
Team

•  Provides guidance and direction and supports the 

•  Audit and Board reports

Board in the management of risk

•  Reviews the effectiveness of the risk management 

strategy and internal controls process

•  Responsible for day to day operational implementation 

of the risk management strategy

•  Provides advice and guidance to the business areas
•  Considers emerging risks
•  Accountable to the Audit Committee and Board

•  Group risk register
•  Principal risk reviews
•  Audit and Board report

Business Risk 
Management

•  Implement and maintain risk management procedures
•  Maintain risk registers including identification of risk, 

mitigating controls and actions

•  Division and 

Department risk 
registers

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Role of the Board 

The Board plays an important role in effective risk management 
and oversees a governance model that incorporates an integrated 
assurance model. It also formally articulates the Group’s 
overarching appetite and tolerance for risk. 

Through our risk governance structures, frameworks, processes 
and reporting mechanisms, Directors are provided with the 
information and insight needed to make a robust assessment of 
the Group’s most material risks and understand how they are being 
mitigated and managed in line with the Board’s stated risk appetite 
and tolerance. The Board is responsible for monitoring the Group’s 
culture to ensure it encourages openness and transparency across 
the business, which directly supports effective risk management.

•  Principal risk reviews also support the Board in monitoring 
and reviewing the effectiveness of the Group’s internal 
control framework.

Risk Assessment

We rate risks by considering their potential financial and 
non-financial impacts and the likelihood that they will happen, 
using a consistent rating grid to compare and prioritise risks. 
The risk rating takes into account the controls and mitigations 
in place to reduce the likelihood and/or impact of the risk, its 
implementation status and effectiveness. Risk ratings are 
regularly reviewed to consider whether the external or internal 
context, strategy, business objectives or resources available 
to manage the risk have changed.

Risk Appetite

The Group’s approach is to take a long-term view of its business 
and to assess all risks accordingly, while ensuring we take 
opportunities to deliver economic reward in line with the Group’s 
strategy, as follows: 

•  Risks should be managed consistently and in line with the 

Group’s strategy, financial objectives and guiding principles 
•  Opportunities should only be pursued where the scope for 

appropriate reward is supported by an informed assessment 
of risk 

•  Risks should be actively managed and monitored through the 
appropriate allocation of management and other resources.

Risk Management Process

The Executive Team follows a clear, simple and robust process to 
identify the Group’s most significant risks, incorporating both top 
down and bottom up assessments: 

•  Both the Managed and Tenanted businesses as well as 

the support centre functions prepare their material risks in 
registers which are reviewed on a half yearly basis by the 
Executive Team

•  We use a risk categorisation framework to analyse these 

risk registers 

•  The risks identified through this mechanism that are 

considered most significant, in terms of their materiality 
to the Group, are recorded on the Group risk register

•  Emerging risks are discussed regularly by the Executive Team 

and escalated to the Audit Committee as required.

•  In addition, the Audit Committee conducts a deep dive on 

specific risk areas based on the judgement of the Committee 
looking at: changes in risk likelihood; changes in the materiality 
of the impact; any changes to the mitigation; and controls that 
are in place

•  The most significant risks on our Group risk register are identified 

as our principal risks for better insight and management.

•  Every principal risk is assessed to see whether it could have a 
material strategic or commercial impact, either on its own or 
as part of a multiple risk scenario. 

•  The Executive Team ensures principal risks are understood, 

managed appropriately, monitored and reported internally and 
externally. 

•  At each half year review, the Executive Team consider and 

challenge whether the risk is being managed to the tolerance 
approved by the Board, using principal risk reports to monitor 
how far material financial, operational and compliance controls 
and mitigations have been implemented, their effectiveness, 
and how close the current net risk rating is to our risk tolerance.

•  The outcomes of half yearly reviews considered by the 

Executive Team are reported to the Audit Committee and the 
Board, with particular focus on risks that are outside tolerance 
and actions are agreed.

The suitability of the controls and mitigations are reviewed 
through robust reporting and monitoring which creates a 
feedback loop enabling a continuous improvement process to 
be in place regarding risk management. This includes reviewing 
ownership and accountability of risks and controls across the 
Executive and Management teams.

Assessment of Emerging Risks

As well as assessing ongoing risks, we continue to consider 
how the business could be affected by emerging risks. It is often 
possible to predict the potential impacts of emerging risks, but it 
is more challenging to predict their likelihood, timing and velocity. 

Changes to Risk Scores Versus Prior Year

  Cost inflation 

Inflationary pressures following the pandemic along with 

the impact of the war in Ukraine have seen input cost inflation, 
particularly across food and energy. 

We have increased the price monitoring and inflationary actions 
within the Group to respond to the fast moving situation. Where 
possible, we have fixed prices in place and have forward bought 
supplies. The premium nature of our business allows us to pass 
on some increases to our customers. 

  Wage inflation

The risk of further pressure on wage inflation has increased 
during the year, with UK unemployment at historically low levels.  
The shortage in the labour market is leading to upward pressure on 
wage rates in addition to the increases in the national living wage.

  Supply chain 

The supply chain risk facing the Group has increased in the 
past 12 months. The pandemic has stretched and tested supply 
chains, highlighting the need to respond to change at pace while 
continuing to deliver customer service. Heavily publicised global 
material shortages, shipping disruption and haulage driver 
shortages were all impacting prior to the war in Ukraine. The war 
has further increased the risk of shortages, with the impact of 
fertiliser, sunflower oil and wheat shortages still emerging. 

In response, the Group has increased its forward buying where 
appropriate, and has been able to activate plans for supplier 
issues, including using alternative suppliers.

  Coronavirus

We have seen an improving risk outlook on the impact of 
Covid-19 and future pandemics as the UK has fully opened up 
and vaccine programmes have been shown to be effective. 

  Financing

The successful completion of the refinancing of all banking 

facilities has reduced risks around financing. 

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Principal Risks and Uncertainties

The following heatmap sets out the impact and likelihood scores for our principal risks and further detail of these risks and emerging risks 
is set out in the table below. The analysis is not intended to be a comprehensive list of all risks actively managed by the business. The key 
financial risks are detailed in note 26 to the financial statements.

5

3

6

8

7

10

4

2

1

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I M P A C T
Annual impact to profit before tax. 

Emerging risks

Global Economic Uncertainty

R I S K S

1  Covid-19 & Future Pandemic

2  Consumer Demand Shifts

3   Information Technology/Cyber Security

4  Financing 

5  Cost Inflation

6  Supply Chain

7  Wage Cost Inflation 

8  Recruitment & Retention

9  Health & Safety

10    Sustainability & Environment

D E S C R I P T I O N

C O N T R O L   A N D   R I S K   M I T I G A T I O N

The global economic uncertainty created by the impact of Covid-19 
and subsequently the impact of the ongoing war in Ukraine dominate 
the changing and emerging risks we face as a business. These are 
impacting many of our identified principal risks, including increased 
inflationary pressure, supply chain uncertainty and emerging and 
continuing changes to consumer demand. 

The risk is kept under review as we implement our strategy. 
It informs the level of liquidity we target for the business, the 
way in which we invest in our diversified estate to manage 
fluctuations in different parts of the economy and the flexibility 
we look for in future leasing arrangements.

Principal risks

1. Coronavirus (Covid-19) & Future Pandemic

M O V E M E N T  

O W N E R

D E S C R I P T I O N

C O N T R O L   A N D   R I S K   M I T I G A T I O N

Chief Executive

The Covid-19 outbreak had a seismic 
impact on our industry, most 
obviously through the closure of all 
our pubs and hotels followed by the 
enforced social distancing and other 
restrictions. There is a risk of 
subsequent pandemics, either entirely 
new strains of a virus or evolutions of 
the current strain, and the government 
strategy in response to this.

We closely monitor our cash flow to ensure we maintain an appropriate 
level of liquidity, continue to keep a diversified estate and review the 
composition in the light of recent events, negotiating more flexibility into 
leases going forward, keeping strong ties with government, building on 
our pandemic response plan, and maintaining and enhancing our 
flexibility in our customer offering and operational procedures. 

We have successfully emerged from the initial variants of Covid-19 
which gives us confidence that we could do so again.

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2. Consumer Demand Shifts

M O V E M E N T  

O W N E R

D E S C R I P T I O N

C O N T R O L   A N D   R I S K   M I T I G A T I O N

Marketing Director

The Group’s success is attributable to 
its ability to anticipate and react to 
consumer demand. 

Management monitor and research consumer trends and run trials of 
new technologies.

There have been accelerated changes 
caused by the impact of Covid-19, 
including but not limited to working 
from home, the demand shift in city 
venues vs rural and food delivery 
services. There is a continued trend 
towards healthy and lifestyle choices 
which could impact demand.

In addition, inflationary pressures will 
impact consumer demand.

We gather consumer feedback through Net Promoter Score surveys, 
online and social media reviews, and customer complaints.

We analyse retail pricing and market share data to ensure we are 
competitive but still premium. Our core customer group are typically 
at higher income levels, which may help mitigate the effects of 
inflationary pressures on our business.

The business has become more flexible in dealing with changes in 
operational measures, product and service offerings.

The balance of our estate across both city and rural locations allows 
us to manage demand shifts.

We have largely completed our digital transformation which will 
enable us to increase frequency and spend from existing customers, 
and to target new potential customers.

3. Information Technology/Cyber Security

M O V E M E N T  

O W N E R

D E S C R I P T I O N

C O N T R O L   A N D   R I S K   M I T I G A T I O N

Finance Director

The Group is increasingly reliant on 
its information systems to operate, 
and trading would be affected by any 
significant or prolonged failures and/ 
or data loss. In addition, the 
sophistication of cyber attacks 
continues to increase.

Our IT function has a range of facilities and controls in place to 
ensure that in the event of an issue normal operation would be 
restored quickly. These include a formal IT Recovery Plan, online 
replication of systems and backup datacentres, and external support 
for hardware and software. We continue to introduce more preventive 
measures to reflect the increased risk. These include external reviews 
of our IT controls and a range of assessment and training for all team 
members who have access to our network.

4. Financing

M O V E M E N T  

O W N E R

D E S C R I P T I O N

C O N T R O L   A N D   R I S K   M I T I G A T I O N

Finance Director

Interest rates may increase, adversely 
impacting profit, and/or there could be 
a risk of breaching financial covenants. 
There is a risk that we are unable to 
find suitable financing when required.

We agreed a new financing facility on 27 May 2022. We maintain 
good relationships with our current bankers and, given the 
predominantly freehold nature of our business, we have the ability to 
offer more certainty than many in our sector when raising finance. 
Alternative financing approaches are available, including equity, 
as evidenced by the recent equity placing.

We closely monitor our cash flow and control of investments to 
ensure we maintain appropriate levels of debt cover.

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Principal Risks and Uncertainties
Continued

5. Cost Inflation

M O V E M E N T  

O W N E R

D E S C R I P T I O N

C O N T R O L   A N D   R I S K   M I T I G A T I O N

Finance Director

There is a risk of rising input costs 
across all areas, including food and 
drink, utilities and staff costs. This 
has been accelerated by the current 
global economic environment and the 
war in Ukraine.

We regularly monitor prices using relevant commodity databases, 
review forward looking inflation and all key contracts are competitively 
tendered. We have increased the frequency of our margin monitoring 
internally and our retail price monitoring compared with our 
competitors. This allows us to act quickly if there are significant 
changes in input costs. 

Our property management platform allows us to control property costs.

Our preference is to have long term agreements in place with our 
suppliers linking any price rises to CPI. We have a Long-Term Supply 
Agreement ("LTSA") in place with Asahi Europe Ltd for the supply of 
beer, cider and other beverages to 2029, which caps the increase to CPI.

We have the majority of our energy use covered by fixed term prices and 
currently have some protection for the 2023 financial year and continue 
to look at options to manage utility price inflation. For the 2023 financial 
year, electricity is hedged at 62% and gas is hedged at 82%. 

6. Supply Chain

M O V E M E N T  

O W N E R

D E S C R I P T I O N

C O N T R O L   A N D   R I S K   M I T I G A T I O N

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Finance Director

There is a risk that failure in our 
supply chain may damage customer 
satisfaction and could impact the 
profitability of the Group. Any large 
scale issue with out of stock items 
could have an impact on trade in 
our businesses.

The LTSA in place with Asahi Europe Ltd for the supply of beer, cider 
and other beverages ensures that products will meet certain brand 
performance metrics, and the supply service is subject to key 
performance indicators ("KPIs").

All other key suppliers are subject to service and quality KPIs which 
are monitored on a monthly basis. In addition, the supply chain has 
successfully survived the Covid-19 crisis, which gives us confidence 
in its ongoing robustness.

Our preference is for long-term agreements which enable strong 
relationships, and we work with smaller suppliers to ensure that they grow 
healthy sustainable businesses outside of their agreement with Fuller’s.

We have a reputation of honesty, trust and fairness, and our long term 
collaborative approach has meant our suppliers continue to fulfil our 
needs. Given the continued difficulties in supply, these relationships, 
coupled with our ability to replace and adapt our customer offering, 
helps us to mitigate supply chain challenges.

7. Wage Cost Inflation

M O V E M E N T  

O W N E R

D E S C R I P T I O N

C O N T R O L   A N D   R I S K   M I T I G A T I O N

People and Talent 
Director

Future labour cost increases may 
impact the profitability of the 
business. The principal drivers of 
such increases are projections for 
future increases in the national living 
wage coupled with a tightening of 
labour supply, and the demand 
for higher wages due to the cost 
of living increases driven by 
continued inflation.

We aim to mitigate the risk of such increases through a combination 
of improved operational efficiency and passing the cost on through 
the prices we charge. Operational efficiency measures include use 
of technology (e.g. web-based Order & Pay system) and modelling 
labour per time of day to optimise staffing levels. The introduction of 
pay banding as part of the reward review will help mitigate the knock 
on impact to all roles from rises in the national living wage.

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8. Recruitment & Retention

M O V E M E N T  

O W N E R

D E S C R I P T I O N

C O N T R O L   A N D   R I S K   M I T I G A T I O N

People and Talent 
Director

The recruitment and retention of high 
calibre employees is fundamental 
to our ability to deliver a distinctive 
experience for our customers, and 
to support our growth agenda.

The challenging recruitment market 
for hospitality is likely to continue for 
roles held by support office staff, who 
may view a career within hospitality 
as less attractive than other parts of 
the economy currently.

We have succession plans in place for key Senior Management roles 
and have drawn upon these when selecting an Executive Team to 
deliver the Board’s strategy for our pubs and hotels focused business.

We invest heavily in our people, offering them real career paths. We are 
able to differentiate ourselves from the competition and ensure that we 
remain an employer of choice in a challenging market. The opportunity 
to join at a junior level, e.g. as an apprentice, go through our Chefs’ Guild 
Scholarship and progress to either Head Chef or General Manager is 
very appealing. We have increased support for our outstanding 
development programs (e.g. we have 130 pupils on our Chefs’ Guild 
Scholarship) and have amended our pay and rewards structure, 
parental leave, incentives and launched a new recruitment system.

9. Health & Safety

M O V E M E N T  

O W N E R

D E S C R I P T I O N

C O N T R O L   A N D   R I S K   M I T I G A T I O N

Retail Director

The health and safety of our 
employees and customers, and the 
general public when on our estate, 
is a key priority for us.

There is a risk that we do not adhere 
to the highest health and safety 
standards, further increased by the 
large number of sites we operate.

We have a comprehensive training programme in place for our 
employees covering all aspects of health and safety.

All sites complete a risk assessment and are required to undertake 
detailed weekly and monthly compliance checks which are then 
subject to review by our in-house health and safety team. The 
allergen procedures we have implemented to manage the risks are 
continuously reviewed to ensure controls remain appropriate.

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There is a risk of a customer suffering 
from our staff failing to deliver our 
allergens policies and procedures.

We continue to utilise the services of expert third party health and 
safety consultants to undertake annual audits covering food, fire and 
general health and safety risks on all our sites and perform detailed 
investigations in instances where an incident does occur.

10. Sustainability & Environment

M O V E M E N T  

O W N E R

D E S C R I P T I O N

C O N T R O L   A N D   R I S K   M I T I G A T I O N

Chief Executive

Climate change risk could impact 
our supply chain. Uncertainties 
over how these risks will evolve 
could reduce revenues and profit. 
This could also impact trust and 
reputation among customers, 
investors and other stakeholders.

The Group is contributing to the Net Zero Carbon Roadmap to Net 
Zero by 2030 for Scope 1 & 2 and 2040 for Scope 3. We are already 
working on energy usage and supplier engagement to mitigate 
carbon emissions.

Our TCFD reporting helps us to identify and assess key risks and 
opportunities and impacts of climate change to our business. 

We have implemented our Life is too good to waste programme which 
is across our people, plant and community.

Our Sustainability Director has identified a programme of changes 
and initiatives in our pubs, hotels and support office to help us grow 
in a sustainable way.

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Sustainability Report 

We are committed to always 
doing things the right way for 
our people, our communities, 
and the planet, and we 
plan to be around for a long 
time to come. We know Life 
is too good to waste. And 
that means we protect and 
respect the things that matter 
to us and our customers. 

Q&A: Chief Executive Simon Emeny and  
Oliver Rosevear, Sustainability Director

Why is sustainability so important to Fuller’s?

Simon: Working with our communities has always been a central 
part of Fuller’s strategy – but today, all businesses must have a 
more holistic approach to environmental and social responsibility. 
That’s why we decided to appoint a Sustainability Director to 
manage the programme and build on our Life is too good to waste 
initiative to deliver for the planet, our people and our communities.

Ollie: I agree with Simon. It’s not that Fuller’s has just woken 
up to the idea of sustainability – it’s about bringing all the great 
elements that are happening throughout the business into a 
central programme. When you combine all three elements of 
ESG, you can clearly see how Fuller’s is a force for good.

What are the quick wins?

Simon: The beauty of pubs is their individuality – but this can 
be a challenge as you can’t apply the same solutions across the 
estate. Through better reporting and understanding of energy 
usage, we can help our teams understand how they can make 
a difference in reducing energy and cut our carbon footprint.

Ollie: One of the first opportunities identified was to increase 
the recycling of operational waste. We are working with Veolia 
to change the way we collect waste from our pubs and hotels, 
and I think this will help us to considerably increase the amount 
of waste we recycle. Our teams are keen to ensure they can 
contribute to reducing our impact on the planet, so we have 
had a great response to the changes we have made so far.

What is the overarching priority for this financial year?

Ollie: We are aiming to achieve Net Zero in our operations by 
2030, and to do that, we’ve got to make sure that everyone, right 
through the Company, is on board. My priority is to encourage 
personal accountability across the organisation with regular 
updates, tips and information – to keep sustainability high on 
the agenda for our teams and suppliers. 

Simon: We won’t achieve targets just by hiring a Sustainability 
Director. It’s got to be embedded right across the organisation and 
to do that, I need to ensure that my Executive Team helps support 
Ollie to drive action across the business. Delivering for our planet, 
our people, and our communities is everyone’s responsibility.

Why Ollie and why Fuller’s?

Simon: I wanted someone with a proven track record in embedding 
sustainability and helping teams understand how they can play their 
part in the journey. Ollie delivered some innovative programmes 
during his time at Costa, and we hope he can deliver the same for 
Fuller’s. He’s got all the credentials we need and I’m really excited 
to see how quickly he moves us along the road to Net Zero.

Ollie: I’ve always liked the way Fuller’s approached business – 
always doing things the right way. The opportunity to work for a 
company with such a family-focused ethos and that celebrates 
individuality really appealed to me. I just love working with our 
teams and suppliers to roll out sustainability initiatives in our 
pubs and hotels and hopefully influence the wider industry to 
take action across the various social and environmental 
challenges we face.

 
 
 
 
 
 
 
Over the past year we have undertaken a strategic review of our 
sustainability programme, Life is too good to waste. We have 
clearly identified three areas of focus in regard to our teams, 
communities and our responsibility to the planet. As a business 
which is all about people, we felt it was important to focus on 
the tangible actions that we, our teams, suppliers, customer 
and wider communities can take to drive positive change. 

Our Life is too good to waste commitments are driven across 
the organisation through our new sustainability governance 
structure. From our Chief Executive to our teams across our 
estate, we want everyone to realise that they have a responsibility 
to act, to feel their voice is being heard, and to know that what 
they contribute will have a positive impact for our teams, our 
communities and our planet.

Our Planet
At Fuller’s we know that small things make a big difference 
and that a healthy planet is essential to the future of our 
business, people and communities. When it comes to 
protecting the planet, we’re realists and know there’s a lot to 
do, but we’re also optimists and know we can and will do it.

We work on the principle that when we start with small 
actions – reduce, reuse, recycle, renew – it adds up to make 
a big difference. We know we can all make better choices – 
from behind the bar, in the kitchen, or sitting at a desk. 

Our Journey towards Net Zero

The latest United Nations Intergovernmental Panel on Climate 
Change ("IPCC") report, published in April 2022, highlighted 
that the world must cut emissions by 43%, by 2030, to keep 
temperature rises well below 2˚ Celsius to avoid the most 
significant impacts of climate change. Fuller’s recognises its 
responsibility to contributing to this reduction and the risk 
climate change poses to our people, customer and communities.

In October 2021, we joined 27 other hospitality businesses 
though the Zero Carbon Forum in aiming to achieve Net Zero 
carbon emissions for our operations by 2030 and within our 
supply chain by 2040. We understand the need to collaborate 
to tackle what is a common threat to all of our businesses. 
We are now working to develop specific carbon reduction 
targets for Fuller’s in line with the Science Based Targets 
initiative and hope to have this validated by the end of 2022.

We are currently developing our carbon footprint to identify where we 
need to focus our efforts. However, we are not waiting for targets to 
be set before acting and, over the last year, we have taken significant 
strides to reduce our direct and indirect carbon emissions.

Energy

As part of our ambition to be Net Zero in our operations by 2030, 
we need to dramatically reduce the carbon intensity of the energy 
used to heat and power our buildings. By 2030 we aim to reduce 
our overall energy usage by at least 25% and eliminate the use 
of natural gas, oil and liquid petroleum gas ("LPG") where feasible. 

In October 2021, Fuller’s began sourcing all its electricity for 
Company-owned sites from 100% certified green electricity 
via our supplier Scottish Southern Electricity. This energy is 
primarily sourced from wind and hydroelectricity. We are now 
looking at how we can secure more direct renewable electricity 
though agreements with renewable generators. Cotswold 
Petroleum, which supplies heating oil for our Cotswold properties, 
has partnered with Carbon Footprint to offset emissions from the 
oil used at our sites. 

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CASE STUDY –  
THE ROYAL SOCIETY  
FOR BLIND CHILDREN
Fuller’s has proudly supported the Royal Society for Blind 
Children for several years and today the contribution helps 
the charity’s Families First service. 

Having a vision impairment can be a challenge for young 
people and their families. Whether a condition is diagnosed 
at birth or develops during childhood or adolescence, the 
implications are significant, and many families will want or 
need some help to manage these.

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RSBC Families First is a service that supports young 
people and their families across England and Wales. 
Experienced, professional, family practitioners offer a 
range of support using evidence-based interventions. 

This support is focused on the family’s emotional needs, 
particularly at times of difficulty such as diagnosis, 
deterioration of vision and life events such as school 
transitions or family difficulties. Support is tailored to the 
needs of the young person (aged 0-25) and their family. 
It may be short or long-term, face to face, over the phone 
or online, at home or in school or college.

Anna (pictured) is a one in a million child. She has the 
incredibly rare oculofaciocardiodental syndrome, one of 
just 20 in the world, which involves 16 different conditions 
including premature cataracts and glaucoma.

Anna’s mum, Magda, says: “It’s a lifelong process and 
it’s going to be a learning process for everyone. RSBC 
helped us to deal with our initial grief, with the support 
and contact of family therapy – even in the middle of 
the coronavirus pandemic we received frequent calls to 
check on our wellbeing.”

Magda says that she has gained so much to improve Anna’s 
life, not only from RSBC’s specialists but from the other 
parents who the charity put her in touch with through its 
Connecting Families group, whose support she says is vital.

To support children like Anna, and their families, please 
visit: www.rsbc.org.uk.

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Sustainability Report 
Continued

Turning Waste into Resource

At Fuller’s we work on the principle that everything we use has a 
value and we aim to reduce, reuse and recycle the things that we 
need to operate our business. We are keen to find ways to reduce 
our use of valuable material resources where possible and ensure 
what we do use stays within the circular economy for as long as is 
possible. By 2025 we aim to recycle at least 75% of our operational 
waste and divert 100% from landfill. Having already removed a 
number of single use plastic items from our business, by 2030 
we aim to eliminate all unnecessary plastics from our operations. 

CASE STUDY –  
SUPPORTING YOUNG PEOPLE IN 
OUR WEST LONDON HEARTLAND
Fuller’s is a Founder Patron of WEST Youth Zone, with a 
contribution of £150,000 over four years.

Currently under construction, WEST will be a state-of-the-
art youth centre, developed by national charity OnSide, 
where all young people from Hammersmith and Fulham 
can reach their full potential, achieve their goals and have 
a chance to shine. It will be located close to the White City 
Estate and is due for completion in 2023.

WEST Youth Zone will be an incredible place filled with 
energy, inspiration and highly skilled youth workers who 
truly believe in young people. More than 20 activities will be 
on offer every day, including music, sport, cooking, dance, 
wellbeing, mentoring and employability seven days a week, 
52 weeks a year and at a cost of just 50p.

WEST will enable young people to raise their aspirations and 
confidence to create a happier and healthier generation. For 
more details, visit westyouthzone.org

Due to the nature of our estate, which includes many historic and 
listed buildings, a number of our sites are heated by natural gas or 
oil, both of which have a high carbon footprint. In addition, many 
of our kitchens use mains gas and LPG to prepare fresh dishes 
for our customers. In order to reduce our reliance on these high 
carbon fuels, we need to consider ways to transition to greener 
systems such as heat pumps, electric fryers and induction hobs. 
However, this transition will impact our electrical capacity, so in 
order to achieve this goal, we need to consider how we can 
reduce our current electrical demand within our sites through 
energy efficiency measures. We are undertaking a review of 
our estate to understand where we can transition from gas 
and oil to zero carbon electricity and looking for opportunities 
to decarbonise our operations. There are a number of initiatives 
which are helping to support this transition:

•  LED lights are now standard in all our managed hotels 

and pubs, reducing energy usage from lighting by up to 75%.

•  We have engaged energy consultants to undertake site 

audits on all our managed properties over the next three 
years to help identify energy waste and optimise controls 
to reduce energy usage.

•  We are using cellar heat recovery units to produce hot water 
at a growing number of sites, such as The Head of the River 
in Oxford, where most of the hot water is produced using 
waste heat from the cellar cooling equipment.

•  We are trialling new building monitoring systems which help 
us to track energy usage and identify where specific pieces 
of equipment are not running optimally. This allows us to 
take action to reduce energy through maintenance visits 
and changes in operational process.

In addition to these physical changes, we are focusing our teams 
on energy reduction through behavioural change. From previous 
research we know that behavioural change can drive up to 20% 
reduction in energy usage in our pubs and hotels.

In 2021, we introduced energy management reports from our 
smart meter data to allow our teams to view how they are using 
energy through the day on a manager’s dashboard. To support 
this, we also rolled out new training materials to help our teams 
understand what action they could take to help reduce energy 
usage within their sites. This included new opening and closing 
procedures for our kitchen and other operational areas, and 
learning resources to help them understand the costs of 
taking these actions in a fun and engaging way.

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Greenhouse Gas (“GHG”) Emissions and Energy consumption

This report details our GHG emissions and energy use for 
FY2022 under the Streamlined Energy and Carbon Reporting 
(“SERC”) requirements.

Methodology:

We have collated data relating to our Scope 1 and Scope 2 
emissions and energy use for activities over which we have 
financial control. All of our emissions and energy use relate 
to UK activities. Our GHG emissions were calculated in line 
with HM Government Environmental Reporting and the GHG 
Protocol methodology.

The table below summaries emissions and energy use for FY2022:

Scope 1 Energy 
Consumption 
kWh

Scope 2 Energy 
Consumption 
kWh

Total Energy 
Consumption 
kWh

Scope 1 
emissions tCO2e

Scope 2 
emissions tCO2e

Gross Scope 1 
& 2 emissions 
tCO2e

Net Scope 1 & 2 
emissions 
tCO2e1

Turnover £m

Gross Intensity 
Ratio: tCO2e / 
turnover £m

Net Intensity 
Ratio: tCO2e / 
turnover £m1

9,122

5,114

8,436

6,506

4,314

8,902

15,628

9,428

17,338

12,028

9,428

17,338

253.8

61.6

73.2

128.8

342.0

50.7

47.4

128.8

50.7

1  From October 2021, we have purchased 100% renewable electricity 

and therefore associated emissions can be deducted from the 
gross total to give net Scope 1 and 2 emissions as stated above.

The largest single element is electricity consumption in 
the managed estate, which is predominately used for HVAC 
systems, kitchen equipment, refrigeration and lighting. When 
compared to electricity, gas will often have higher emissions, 
but will be significantly lower in cost.

Year on year comparison is distorted due to the impact of 
Covid-19 on trading in FY2021 and FY2022, resulting in reduced 
energy consumption.

FY2022

FY2021

FY2020

42,334,133

23,792,793

30,636,694

18,503,251

–

–

72,970,827

42,296,044 83,555,406

Our planet is too good to waste – so prior to the roll out of our new waste 
and recycling partnership with Veolia, we used a fun exercise to get the 
message across.

Reduce

With 1,030 bedrooms across our pub and hotel estate, our 
guests use a large volume of toiletries and in room drinks. 
To reduce the volume of single use plastics within our estate, 
we have introduced a policy of only using glass water bottles – 
both for single use and for refilling. The Swan Hotel at Bibury 
even bottles its own water from the natural spring in the 
grounds of the hotel. We are also working with our toiletry 
suppliers to introduce refillable bottles in our hotel rooms, 
offering high quality shampoos and body washes without 
the waste of single use packaging. 

In October 2021 we made the decision to move to till receipts on 
request. While this was only a small change, it saved a staggering 
20 tonnes of paper, equivalent to 235 trees. Proof that small 
things really do make a big difference.

Reuse

Fuller’s is well known for its association with sporting venues, 
and The Cabbage Patch is possibly the most famous pre-
match rugby pub in the UK. Historically, during match days, 
the pub would have to use thousands of single use plastic 
cups to replace glassware on busy occasions. Following a 
successful trial during the recent Six Nations campaign, the 
team is working with Green Goblet to provide reusable cups 
on match days, saving many tonnes of non-recyclable plastics 
every year. The used cups are returned to Green Goblet’s facility 
in Gatwick where they are washed, dried and returned for the 
next match. We are looking to introduce this solution to more 
of our sporting and event pubs over the next year.

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Continued

Recycle 

Our Suppliers and the Supply Chain

In FY2022, the recycling rate across our Managed estate 
was 39%. This was a reduction from the previous year due to 
coronavirus restrictions. 100% of our residual waste was sent to 
energy from waste facilities, with no waste being sent to landfill. 
From April 2022, we began services with our new waste 
management partner, Veolia. As part of the new services, all our 
sites will have access to four waste streams – glass, food, mixed 
recycling, and general waste. 100% of all our general waste will 
continue to be diverted from landfill to energy from waste sites, 
where it will help fuel the production of heat and renewable 
electricity. Our food waste will be sent to an anaerobic digestion 
site, which will produce green gas, while our mixed recycling and 
glass will be sent to a mixed recycling facility, where the various 
materials will be segregated. In addition, we have introduced an 
online training platform for our teams to help them understand the 
importance of correctly segregating waste at their sites. The 
platform also offers site specific waste and recycling reports to 
help our teams understand how they are performing. We have 
introduced new internal bin signage to help our teams ensure waste 
is disposed of correctly and sorted to allow for it to be recycled.

Through these new services, we hope to significantly increase 
our rates of recycling and ensure as much waste is recycled 
and reused as possible.

In addition to the general recycling services, we are also looking 
at ways to recycle more challenging materials:

•  Our sites now recycle coffee pods using the nationwide 

PodBack post back scheme, ensuring both the aluminium 
capsules and coffee grounds are recovered and recycled. 
We also encourage our teams to offer used coffee grounds 
to local gardeners as its makes an ideal growing medium 
for plants and flowers. Any residual coffee can be placed 
in our food waste collection bins.

•  Used cooking oil is collected by Olleco. Once collected the 
oil is used to create high quality biofuels for transportation.
•  A number of our key suppliers offer take back services for 
used packaging. Owtons and The Menu Partners currently 
backhaul cardboard from our sites for recycling and Direct 
Seafood recovers the insulated polystyrene boxes. We are 
always looking for new opportunities to recover waste via 
our supply chain partners.

•  Our new partnership with Any Junk ensures that our sites 
are able to easily remove any unwanted furniture, point of 
sale equipment and old equipment. The team at Any Junk 
then ensures that these products are recycled or reused 
where feasible.

According to a recent report by the Net Zero Carbon Forum, 83% 
of pub groups, greenhouse gas emissions relate to their supply 
chains (Scope 3). It’s therefore essential that our suppliers come 
on the journey with us. Many of our suppliers are already setting 
their own targets to reach Net Zero and embedding science-
based targets within their own businesses. We intend to support 
and encourage more of our suppliers to take the same action.

Our fish supplier is an active member of the UK’s Sustainable 
Seafood Coalition and only sources Marine Stewardship Council 
Certified fish. We ensure fish is only selected from species not 
considered to be at risk from either a sustainable or social ethics 
perspective. We only use wild fish which is traceable back to 
vessels which have assurances that the catch is within quota 
and sustainably caught.

Opportunities to reduce waste can come from all parts of the 
business. This year we partnered with Stone 360 to ensure 
that all of our IT equipment was either reused or recycled at 
end of life. Stone 360 has been supporting IT Schools Africa, 
a charitable organisation which is transforming lives through 
access to e-Learning.

Investing in our people has always been a key tenet of Fuller’s strategy

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Our People
Our people are what makes Fuller’s special. That’s why we’re 
focused on looking after them, ensuring they have a sense of 
belonging and a belief that we truly care about their wellbeing, 
and have opportunities to grow. We’re committed to creating 
inclusive workplaces, so our people feel confident to bring their 
whole selves to work.

During the pandemic, looking after our people was our 
number one priority and, when the business was locked down, 
we undertook a range of activities using our Fuse learning and 
communications platform. From regular videos from the Chief 
Executive to maintain contact, to webinars and bite-sized learning 
packages on everything from wellbeing to presentation skills, 
we worked hard to maintain engagement and keep our teams 
involved and occupied. We also provided shopping vouchers to 
all our junior team members as we were acutely aware of the 
financial hardship that many were facing.

Our relationship with the Licensed Trade Charity ("LTC") also 
came into play during this time and the resources provided 
by the LTC – whether that be emotional or financial – cannot 
be underestimated. We are very grateful for its continued 
generous support.

As the business reopened, we have returned to focusing on the 
development and training of our teams across the business, 
rolling out new career paths and broadening the spread of 
learning opportunities to our support teams too. Testament to 
this success is the fact that over 60% of our general managers 
are internal promotions – and we will continue to focus on this 
area, with an ambition to raise that number to 70%. We are also 
committed to continuing with our apprenticeship programme and 
we will be recruiting another 100 apprentices in the coming year.

During the last financial year, we reviewed our benefits 
package across the business – driven by feedback from 
team members and a feeling that loyalty was under-
recognised. As a result, we launched our employee 
benefits program, My Fuller’s. Benefits include:

•  an industry-leading healthcare cash plan for team members 

with more than one year’s service

•  mental and physical wellbeing programmes to support 

our team members

•  up to 40% discount in Fuller’s Managed Pubs and Hotels, 

linked to length of service.

CASE STUDY –  
BUILDING AN INCLUSIVE 
WORKFORCE AT THE  
CABBAGE PATCH
At Fuller’s, we aim to create an environment where everyone 
feels they belong. And few do that better than Stuart Green, 
general manager at The Cabbage Patch.

Stuart (pictured above right), is involved with various charities 
and organisations to not only open The Cabbage Patch up to 
support those in the community with intellectual disabilities 
("ID") and special educational needs ("SEN"), but he also helps 
find work for people with an ID or SEN in his pub.

Stuart currently has two autistic team members who are 
very much part of the Fuller’s Family, Jonathan (pictured 
above centre) who works front of house and Eddie (pictured 
above left) who works in the kitchen. 

Stuart has been at The Cabbage Patch for 25 years and in 
his first year he was introduced to the learning difficulties 
department at Richmond College. He was appalled that 
the students weren’t able to gain any work experience.

“I decided that I wanted to make a difference, so I set up a 
whole work experience programme for them with the goal that 
at the end of the programme, they would be able to leave with 
a skill. I realised very quickly that the skill could be very basic 
but as long as it was something, I felt I’d made a difference."

"25 years on we have at least one person in our team every 
single day with an ID or an SEN and the goal is to get more 
into employment because they absolutely love it. I think we 
can make ourselves more accessible, we’ve got loads to learn 
as an industry and I get frustrated that the industry is so slow 
to see how much people with an ID can bring to it.”

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Sustainability Report 
Continued

E X E C U T I V E   T E A M   A N D   T H E I R   D I R E C T   R E P O R T S  

During the year, we have continued to work to ensure Fuller’s 
is a place where everyone can belong. Throughout the year, 
we have run several workshops and webinars to help raise 
awareness on subjects including developing women in 
leadership, mental and physical wellbeing, awareness of 
intellectual disability and race equality.

In the year ahead, we will train our leadership team to recognise 
and take action to encourage a diverse and inclusive workplace. 
One member of the Executive Team has already participated in 
reverse mentoring, and we have put forward a delegate to 
participate in the Ethnic Future Leaders programme run by 
Women in Hospitality, Travel & Leisure. 

We are delighted that our gender pay gap is minimal – but we 
still have work to do and we are starting to bridge this gap further 
through total transparency in our pay practices to ensure salaries 
are calculated primarily by the role and not the person. We no 
longer have any team members on National Minimum Wage, 
having raised our entry level pay rates, and we have introduced 
clear bandings for all roles to ensure fairness and clarity.

We recognise the need to ensure higher levels of diversity within 
our senior leadership group. Currently 48% of our leaders and 
22% of our Board identify as female. We have also identified that 
we need to increase the percentage of leaders from ethnic 
minorities and those openly identifying as being part of the 
LGBTQ+ community.

   Male

   Female

E M P L O Y E E S  
( E X C L U D I N G   S E N I O R   M A N A G E M E N T  
A N D   D I R E C T O R S )

  21

19

 2,585

2,139

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The final piece of this year’s people strategy was the undertaking 
of our first employee happiness and engagement survey for 
some time. In partnership with The Happiness Index, we engaged 
with 3,868 team members and we had a response rate of 40%. 
As we build trust with our team members, we expect to see a rise 
in this response rate. 

One of the themes that came through from the happiness and 
engagement survey was a need to listen more and give our teams 
a voice, so they have the opportunity to be heard and provide 
regular feedback. To address this, we launched My Voice – which 
gives our colleagues the tools to be able to share how they are 
feeling at any point in time. This online survey is there for all team 
members, at all levels, and asks for a score out of 10 for how they 
feel and a comments box to ask why the score was given.

The results are regularly reviewed by the Executive Team, and 
actions have already been taken as a result. Sometimes the 
simplest things are overlooked – for instance one of the 
comments was asking for a physical noticeboard in the support 
centre rather than all notices only coming digitally. This small 
change has led to team members feeling more connected to 
the business when in our support centre.

Following on from the happiness and engagement survey, 
we are also conducting targeted pulse surveys to allow us to 
temperature check our business on topics where we are seeing 
lower than anticipated scores.

Pulled together, the themes above improve our two-way 
communication, ensure our team members feel valued, and give 
us a clear framework to build and grow our people proposition.

   Male

   Female

KEY TAKEOUTS FROM THE 
HAPPINESS INDEX SURVEY

•  Females in our business are slightly 

happier and more engaged

•  We scored highly for relationships – 
there is real camaraderie among our 
teams and people feel part of the family
•  We scored highly on clarity – people are 
clear on what they need to do in their role 
and when they need to do it

•  We need to get better at listening – and 
have launched My Voice in response
•  Our team members like our learning 

and development, and feel we offer real 
progress at pace. 

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Our Communities
At Fuller’s we care about our communities. They have always 
been at the heart of Fuller’s and through our charity links and 
community initiatives we want to continue to help them thrive. 
Our pubs and hotels have never just been bricks and mortar – 
they are places where communities meet, everyone can feel 
welcome, and where experiences are created.

We have a stated aim to give 1% of our profit to good causes 
and, during the year, we have paid charitable donations of 
£134,436 to our charity partners via our Charities Aid Foundation 
account. This included £33,051 from donations on our kids 
meals and Ale & Pie Tasting Boards. In addition, our customers 
have donated an incredible £123,502 through Pennies – the 
digital charity box that allows customers to round up to the 
nearest pound when settling their bills.

During the year, we widened our Give as you Earn matched 
funding scheme to make it available to all team members and 
we will continue to encourage team members to take advantage 
of this opportunity. 

As a business which is keen to support both our local and global 
communities, many of our team members were keen to support 
the people of Ukraine. We had a number of pubs which wanted 
to raise money to help those trapped in very difficult conditions 
– so we were quick to add a button to the tills across our 
estate allowing an easy way to collect funds, pay them into 
our Charities Aid account, and we matched the sums raised.

We are delighted that Special Olympics GB remains our charity 
partner and this year, combining the Pennies donations with 
money raised in our estate, we have contributed over £86,000 
to this amazing charity.

While the pandemic impacted our fundraising activities, in 
October 2021 we held a football tournament for Special Olympics 
GB with 20 teams participating – 18 from Fuller’s and two from 
Special Olympics GB. The event, which is an annual fixture, 
raised £13,000.

Since year end, we held a sponsored walk from Pier House, our 
support centre in Kew, to The Sail Loft in Greenwich. Over 80 
walkers took place and the event raised over £25,000. As well 
as delivering an amazing contribution for Special Olympics GB, 
it was a great way for our team to come together, get some 
healthy exercise and boost morale.

Finally, we continue to support WEST – the Hammersmith & 
Fulham Youth Zone project run by OnSide – with a donation 
of £25,000. This is our third year of involvement, and we are 
committed to donating £150,000 over a four year period. Work is 
well underway and further details can be seen in the case study 
on page 42.

During the coming year, we will continue to develop the 
community element of our ESG strategy, with a focus on local 
activity at pub level. We will be encouraging all our pubs to look 
for opportunities to ensure they remain well and truly at the heart 
of their communities. 

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CASE STUDY –  
SPECIAL OLYMPICS
This summer, for the first time in almost two and a half years, 
Special Olympics GB returns to full-scale competition with 
the largest celebration of intellectual disability sport in Great 
Britain – with a brand-new format called The Special Olympics 
GB Summer Series of Sport. 

Running between June and September 2022, The Special 
Olympics GB Summer Series of Sport will feature 17 single 
and multi-sport events, providing competition in a minimum 
of 12 sports. These will include athletics, swimming and 
basketball, across Great Britain, and will offer the opportunity 
for at least 1,500 Special Olympics GB athletes, supported by 
dedicated volunteers, to compete for the first time since 
February 2020 when sporting activities were curtailed due 
to the consequences of coronavirus. 

The pandemic has had a devastating impact on those with 
intellectual disabilities ("ID"), who have been disproportionately 
negatively affected throughout. A recent major study in 
America concluded that people with an ID are 2.75 times 
more likely to die following a diagnosis of Covid-19, rising 
to 10 times for those with Down syndrome. 

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The ongoing commitment and generous support Fuller’s has 
given to Special Olympics GB during this unprecedented time 
has allowed it to invest in the development of this major new 
format, delivering a brilliant summer of sport for its athletes 
while solidifying and enhancing the competition pathway. 
Special Olympics athletes have missed taking part in sport, 
competing and meeting their friends, so to be able to offer 
this new competition format to the widest possible number 
of athletes is a huge positive step forward.

Money donated to Special Olympics GB through Fuller’s

£86.7k

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Task Force on Climate Related Financial Disclosures

Introduction

We have aligned our sustainability reporting activities with the Task Force on Climate Related Financial Disclosures ("TCFD") framework, 
and we are pleased to report for the first time in line with the TCFD recommended disclosures for the year ended 26 March 2022. As a 
business, we are yet to complete formal climate related scenario analysis and have further work to do to assess climate risk and its 
impact on our strategy, as described by the TCFD. We have however developed a roadmap for full alignment with the recommended 
disclosures, with the objective of improving our reporting and disclosures in respect of how we are addressing the risk of climate change. 

Recommended 
disclosure

Governance

Disclose the 
company’s 
governance relating 
to climate related 
risk and opportunity

Overview

Approach

The Board has overall responsibility and accountability 
for all risks and opportunities, including all climate 
related matters. 

The Audit Committee supports the Board in the 
oversight of an integrated risk management assurance 
model as outlined on page 34 and monitors the impact 
and materiality of climate related risk as part of ongoing 
risk management. 

The Chief Executive is the designated Board member 
for sustainability matters (including climate change) 
and is assisted by the Sustainability Director and the 
Sustainability Committee in developing the Group’s 
Life is too good to waste sustainability strategy. 

Material climate issues are considered by the Board 
when reviewing key strategic projects and business 
objectives to understand associated impacts on day 
to day operations and to ensure our ability to perform 
in both the short and long term.

The Sustainability Committee is responsible for 
assisting in the identification of climate related risks 
and opportunities across the business. The Committee 
establishes targets and objectives, and provides 
oversight and monitors progress against key 
sustainability initiatives in collaboration with relevant 
departments, such as property and purchasing 
functions, to ensure progress against and achievement 
of climate related targets and objectives. 

Climate change and its associated risks and opportunities 
form part of our strategic decision-making processes. 

As a business, we are yet to complete a formal climate 
related scenario analysis as described by the TCFD. The 
TCFD recognises that a scenario analysis is a complex 
process where a qualitative approach that progresses 
and deepens over time may be appropriate. 

Strategy

Describe climate 
related risk across 
the short, medium 
and long term

Describe the impact 
of climate related 
risk on the business 
strategy and  
financial planning

Briefings on the activities of the Sustainability 
Committee are provided to the Audit Committee and 
to the Board by the Chief Executive and periodically 
by the Sustainability Director to update on risks and 
opportunities, the sustainability strategy and progress 
against targets and objectives. The Board is kept 
informed of emerging climate related issues by the 
Chief Executive and the Sustainability Director, who 
engages with third party experts and industry bodies 
such as the Zero Carbon Forum.

A range of climate related risks and opportunities have 
been identified that are considered material to our ability 
to deliver our strategy. These risks and opportunities are 
considered across the physical impacts of climate 
change and the transition of business operations to a 
low carbon operating model.

We recognise the need to identify risks early and 
implement actions to mitigate the impact to our 
business and on the planet. By acting early, we can also 
convert potential risks into opportunities so that we can 
benefit from changes in consumer trends such as 
moving towards climate friendly diets.

We are in the early stages of establishing the process 
for assessing climate related risks and opportunities. 
We intend to develop both areas of our sustainability 
strategy by the end of 2022. As this process matures 
year on year, we are confident of our ability to disclose in 
greater detail the risks and opportunities identified, and 
our actions in relation to these. Early initiatives driven by 
this process include the provision of funds for energy 
efficiency auditing, employee training and capital 
expenditure for the implementation of more sustainable 
technologies as described on pages 40 to 47.

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Recommended 
disclosure

Overview

Risk Management

Describe how the 
company identifies, 
assesses and 
manages climate 
related risk

Our processes for identifying, assessing and managing 
the impact of climate change on our principal risks is 
part of our integrated risk assessment approach as 
described on page 34. We do not treat our climate risks 
any differently and have recently taken significant steps 
to ensure these are assessed alongside other aspects.

The responsibility for responding appropriately to the 
climate related risks and opportunities identified 
ultimately falls to the Board. The Sustainability 
Committee, Executive Team, Sustainability Director and 
property team also retain responsibility for setting out 
and delivering the correct actions. This approach allows 
us to ensure there is a top-down understanding 
of climate related risks and opportunities across the 
business, reinforced by bottom-up systems to support 
the Board’s oversight of such risks.

Metric & Targets

Disclose the metrics 
and targets used to 
assess and manage 
climate related risks 
and opportunities

We track our performance across a number of metrics. 
We aim to continually improve the accuracy and 
reliability of the data collected internally and externally, 
working alongside our strategic partners and suppliers, 
to best interpret the data collected.

Over the last 12 months we have focused on the 
collation and interpretation of data across the full range 
of emissions sources to establish our Scope 1, 2, and 3 
GHG emissions baseline. The financial year 2019/20 has 
been selected as the most appropriate baseline period 
for these calculations due to disruptions relating to 
Covid-19 and structural changes to the business in 
recent years. The culmination of this work will be a 
verified Science Based Target for GHG emissions 
reduction which we aim to achieve during the course 
of FY2023.

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Approach

As climate related issues often manifest themselves 
over the medium to long term, we have assessed our 
risks across three clear time frames which relate to the 
time required to transition physical assets or business 
models. We define these as:

•  Short term risk: <5 years
 Medium term: 5-10 year
• 
 Long term: >10 years
• 

We have worked with our strategic partners, key suppliers 
and our teams to implement a number of initiatives 
designed to increase operational efficiencies within our 
Managed estate and to mitigate our environmental impact, 
outlined on pages 41 to 44. As we develop the program, 
we will continue to review existing risks and consider 
emerging risks and their potential impact on our business 
to allow us to adjust our program accordingly.

Although we have begun the analysis, we have further 
work to do in assessing climate risk and its impact on 
our strategy as described by the TCFD.  We intend to 
complete this assessment before the end of 2022 and 
will publish the outcomes in next year’s report.

Metrics

From 2023 we intend to disclose the following metrics in 
our Annual Report:

•  Full breakdown of Scope 1 & 2 GHG emissions including:

•  Energy consumption (electricity and gas) and 

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information relating to energy sourcing

•  Employee business mileage
•  Fugitive emissions from refrigerants

•  Outline of Scope 3 GHG emissions (full breakdown to be 
published no later than 2024 once the Science Based 
Targets baseline data collection process is complete)

•  Waste management and recycling performance

We will also internally track:

•  Packaging waste output
•  Waste processing and destination
•  Water consumption

We measure our performance across these metrics 
using a set of short, medium and long-term targets and 
objectives, aligned with our Life is too good to waste 
strategy. These targets and objectives guide our efforts 
to reduce our environmental impact and positively 
contribute towards the UN Sustainable Development 
Goals, including SDG 13: Climate Action.

Targets

•  Secure 100% renewable electricity supply long term
•  By 2025 we aim to recycle at least 75% of our 

operational waste and divert 100% from landfill
•  By 2030 we aim to reduce our overall energy usage 

by at least 25%

•  By 2030 we aim to eliminate the use of natural gas, 

oil and LPG where feasible

•  By 2030 we aim to eliminate all unnecessary plastics 

from our operation.

Once we have completed our climate related scenario 
analysis, we will look to expand our metrics to include 
those related to the risk identified such as sites exposure 
to flood risk and the financial impact of implementing 
sustainable initiates into the business.

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Stakeholder Engagement

CUSTOMERS

PEOPLE

TENANTS

We welcome thousands of people 
to our pubs and hotels each week 
and strive to deliver positive and 
memorable experiences where 
everyone leaves happier than 
when they arrived. 

What matters

•  Vibrant and well-maintained 

venues

•  Outstanding customer service
•  Fresh seasonal food and 
extensive drinks range

•  Value for money

How we engage and respond

During the year we have made 
significant investment in our 
digital capabilities to enable 
us to better understand our 
customers and their habits 
and to improve our 
communications with them. 
We regularly review and act 
on customer feedback from 
across a range of channels. 
We undertake regular audits of 
our pubs and hotels to ensure 
high operational standards 
are maintained and have a 
programme of continuous 
investment across our estate.

Read more about our 
engagement with our 
customers on page 21

We have 4,724 colleagues across 
211 Managed Pubs and Hotels and 
support centre roles. Our people are 
what makes Fuller’s special, and 
they each play a critical role in the 
success of the business. They make 
the experience for our customers 
and deliver our business strategy 
at every level.

What matters

•  Fair and equitable pay 

and benefits

•  An inclusive, diverse, 

and respectful working 
environment

•  Open and transparent 
communication and 
being heard

•  Opportunities for personal 
and career development

How we engage and respond

Our people are our biggest 
asset, and we continually 
strive to engage, develop and 
retain them. During the year we 
reviewed and enhanced our 
benefits package, introduced 
My Voice – a continuous 
feedback channel – and 
Fuller’s Forum quarterly listing 
groups, relaunched our 
employee engagement 
surveys, continued to develop 
our diversity and inclusion 
programme, and focused on 
increasing development and 
training opportunities for our 
pub and support centre teams.

Read more about how we 
engage with our people on 
page 10

We support 174 Tenanted 
businesses. Our Tenants are an 
extension of the Fuller’s team, 
although they have autonomy 
in running their own business. 
We aim to recruit Tenants who 
share our values and philosophy.

What matters

•  Affordable rents and 

mutually beneficial contracts

•  Well-maintained buildings 

and facilities

•  Open communication 

and engagement
•  Business support 
and development

How we engage and respond

We have a team of Business 
Development Managers led 
by an experienced Director 
of Tenanted Operations, who 
ensure that our Tenants are 
in the best place to operate 
a successful business that 
delivers a good return for 
both parties. During the 
year we appointed a Sales 
Development Manager to 
support our Tenants in 
growing sales and turnover 
and we are exploring 
opportunities to partner with 
our Tenants in responding to 
increasing utility costs. 

Read more about how we 
engage with our Tenants on 
page 26

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Shareholders

supplierS

COMMUNITIES

Our shareholders range from 
founding family members to retail 
shareholders and large institutional 
investors. They own our business 
and provide us with the capital that 
enables us to progress our strategy.

An excellent supply chain is a key 
tenet of our business and we look 
for genuine partnerships that 
provide a real point of difference. 

What matters

•  Robust operating and financial 
performance supported by 
a strong strategy 

•  Sustainable income and 

capital growth

•  Progressive dividend policy
•  ESG performance
•  Directors' remuneration

What matters

•  Prompt and fair payments
•  Ethical and fair dealings 

that protect human rights 
and health and safety
•  Open communication 

and transparency

How we engage and respond

How we engage and respond

We maintain a regular dialogue 
with all our shareholders. We 
actively engage with them as 
part of our investor roadshows 
following our half year and 
full year results presentations, 
and we are easily accessible 
to respond to questions and 
feedback throughout the year. 
All shareholders are 
encouraged to attend our 
AGM, and relevant Company 
announcements, reports and 
documentation are readily 
available via a dedicated 
section of our website.

Read more about how we 
engage with our shareholders 
on page 21

We aim to develop long-term 
relationships with our key 
suppliers and build a solid 
relationship with them that 
allows for mutually beneficial 
collaboration. This results in 
a range that is available Only 
at Fuller’s. We work with our 
suppliers to monitor consumer 
trends and changing tastes. 
This allows us to evolve and 
adapt our offer and menus to 
reflect these macro trends.

Read more about our 
engagement with our suppliers 
on page 32

The Great British pub has always been 
at the heart of the community and we 
strive to have a positive and lasting 
impact on the communities in which 
we operate by being a responsible 
business, and a good neighbour, 
supporting worthy causes, providing 
employment and minimising our 
environmental impact. 

What matters

•  Engaging with industry bodies 
and national policy makers
•  Acting fairly and ethically 
•  Providing employment 

opportunities

•  Supporting community 
and charitable causes

•  Reducing the environmental 
impacts of our activities 
including carbon emissions, 
energy and water

•  Complying with legislation

How we engage and respond

We regularly meet with both our 
local MPs and other legislative 
stakeholders, including through 
membership of both the British 
Beer and Pub Association and 
UKHospitality, and contribute to 
consultations on issues that 
impact our sector. We launched 
our sustainability strategy Life 
is too good to waste as a key 
tenet of our overall business 
strategy and to outline our 
approach to engaging with our 
communities, the environment, 
and our people.

Read more on how we engage 
with our community and 
environmental matters on 
pages 40 to 47

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Section 172 Statement

This statement has been prepared in compliance with The Companies (Miscellaneous Reporting) Regulations 2018.

Section 172 of the Companies Act 2006 (the “Act”) requires Directors to act in a way they consider, in good faith, promotes the success 
of the Company for the benefit of its members as a whole while having regard to the matters set out in Section 172(1)(a) to (f).

The Board strives to ensure that its decision making is consistent and aligned to our purpose, values and strategy. During the year, the 
Directors consider that, in complying with their statutory duties, they had regard to:

The likely consequences of any decision in the long term

For Fuller’s and the Board, this has always been an integral part of our culture. As a long-established family business, the long-
term for Fuller’s means much more than normal business modelling entails. It is at the heart of all decisions taken by the Board.

The interest of the Company’s employees

Our people are what makes Fuller’s special and they each play a key role in the success of the Company. Details of the normal 
engagement process with employees can be found in the Stakeholder Engagement section on page 50, the Sustainability 
Report on pages 45 and 46 and the Corporate Governance Report on page 59.

The need to foster the Company’s business relationship with suppliers, customers and others

The Board believes that successfully delivering our strategy requires strong mutually beneficial relationships with our Tenants, 
suppliers and customers, and with industry bodies that further the interests of the sector as a whole. More details of 
engagement can be found in the Sustainability Report and Stakeholder Engagement on pages 44 and 50.

The impact of the Company’s operations on the community and the environment

We are committed to always doing the right thing for our communities and the environment through our sustainability 
strategy Life is too good to waste, which has been further developed during the course of the year. Details can be found from 
page 40.

The desirability of the Company maintaining a reputation for high standards of business conduct

Fuller’s is well regarded as a business because it has a consistent record of doing the right thing – one of the most enduring 
key values of the business. This is integral to our culture.

The need to act fairly as between members of the Company

The unique capital structure of Fuller’s as a partly listed company has always required the Board to balance the interests of 
a diverse shareholder base. The focus on the long term is well understood by the Company’s shareholders themselves.

The Board recognises the value of engaging with all its stakeholders and building strong relationships with them, to understand 
what matters to them and their changing needs, which helps inform strategic decision making and ensures our long-term success. 
More information about our key stakeholders and how we engage with them can be found on pages 50 and 51.

Principal Decisions Taken During the Year

1) Decisions related to the Covid-19 pandemic

2) Refinancing of Group facilities

Factors considered: 

Factors considered: 

There continued to be significant disruption to the business and the 
wider hospitality sector during the year, with the gradual reopening 
of the estate from April 2021 before the reintroduction of 
restrictions in response to the Omicron variant in December 2021. 

The Board received regular updates from the Executive Directors 
regarding the impact of restrictions on the business and its 
employees, and was able to act quickly with critical decisions 
required in the period. Decisions have included effective cost 
management during periods when trade was restricted, approving 
reinvestment opportunities in the estate and reviewing reopening 
plans and changes to operational standards to ensure the safety of 
our employees and customers, while driving consumer confidence 
and sales. The activities taken throughout the crisis illustrate that 
the Board continues to pay due regard to all stakeholders and 
ensured the business is well positioned for long-term growth.

In April 2021, the Group agreed an Amended and Extended 
Refinancing of its existing debt facilities with its relationship 
banks, extending the facilities to February 2023. Since the year 
end, the Group has subsequently refinanced its banking facilities 
with a new unsecured £200 million facilities agreement, split 
between a revolving credit facility of £110 million and a 
£90 million term loan for a tenure of at least four years.

The Board considered carefully the need to maintain financial 
flexibility while managing the Group’s ability to service its banking 
facilities over the longer term. The new facilities were agreed at 
borrowing costs which were significantly improved on the 
previous facilities and the initial drawing of the facilities was 
£119 million leaving £81 million available to support the long-term 
sustainable success of the Company.

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Continued

3) Dividend

Factors considered: 

4) Investment in our sustainability strategy

Factors considered: 

During the year, the Board recommended an interim dividend of 
3.90p per ‘A’ and ‘C’ ordinary share and 0.39p per ‘B’ ordinary 
share, and is also recommending a final dividend of 7.41p per ‘A’ 
and ‘C’ ordinary share and 0.74p per ‘B’ ordinary share. 

The Board considered if declaring an interim and final dividend 
supported the long-term sustainable success of the Company. 
With the Group returning to profitability in the year, the estate fully 
reopened and net debt reducing, the Board decided it was the 
appropriate time to resume paying a dividend.

The Board considers good sustainable, social and environmental 
practice critical to the long-term success of the company. 
During the year, the Board approved further investment into the 
Company’s sustainability strategy launched in 2021 and to Fuller’s 
joining with 27 other hospitality businesses through the Zero 
Carbon Forum in aiming to achieve Net Zero carbon emissions 
for our operations by 2030. 

Non-Financial Information Statement

The table below constitutes the Company’s non-financial information statement, in compliance with Sections 414CA and 414CB of the 
Companies Act 2006. 

Reporting requirement

Key policies/standards/frameworks

For additional information

At a Glance on pages 2 and 3
Business Model on pages 20 and 21
Strategy on pages 22 and 23

Risk Management on pages 34 to 39

Strategic Report on pages 22 and 23

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Sustainability Report from page 40
Climate related disclosures on page 43

Sustainability Report from page 40
Stakeholder Engagement on pages 50 and 51
Corporate Governance Report on page 59

Business model

Principal risks and impact 
on business

Non-financial Key 
Performance Indicators

Environmental matters

Sustainability strategy – Our environment

Employees

Social matters

Human rights

Sustainability strategy – Our people
Bullying and Harassment Policy
Disciplinary Policy
Employee Privacy Policy
Family friendly policies, including Maternity Policy
Flexible Working Policy
Grievance Policy
Managing Diversity Policy
Mental Wellbeing Policy
Performance Excellence Policy
Recruitment, Selection and Engagement Policy
Right to Work Policy
Whistleblowing Policy 

Sustainability strategy – Our communities
Gender Pay Gap reporting

Modern Slavery Statement
Managing Diversity Policy
Whistleblowing Policy

Sustainability Report from page 47

Sustainability Report on page 47
Directors’ Report on page 86

Anti-corruption and 
anti-bribery matters

Anti-Bribery Policy (covering gifts and hospitality), 
Whistleblowing Policy

Audit Committee Report on page 65

The Group’s Strategic Report, encompassing pages 1 to 53 was approved by the Board and signed on its behalf by:

S I M O N   E M E N Y
C H I E F   E X E C U T I V E

8 June 2022

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Chairman’s Introduction

Michael Turner 
Chairman

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Dear Shareholder, 

I am pleased to present our Corporate Governance Report for the 
year ended 26 March 2022. 

Executive Team, and you can read more about his views on 
joining in the Q&A section on page 17. This appointment was 
subject to a formal and rigorous process and details of his 
induction programme is described on page 62.  

As a business – from the Board through to the Executive and 
every team member – we all have a role to play in delivering 
our purpose, vision and strategy. I am immensely proud of the 
contribution from our people who, together with the Board, live 
the values which underpin our business. As described in my 
Chairman’s Statement, we have continued to face the impact of 
coronavirus and therefore maintaining good and appropriate 
governance has been more critical than ever to enable delivery 
of our strategy for the long-term benefit of all our stakeholders. 
Details of our well-established corporate governance framework 
and compliance with the UK Corporate Governance Code are set 
out in the following pages.

To support the Executive Team and the business, we have 
scheduled additional meetings with these being held remotely at 
the start of the year but now, following the easing of restrictions, 
we have returned to meeting in person. Our Board Committees 
have also been busy during the year and helped us navigate 
through the continually changing environment in which we have 
been operating. Further detail of their work is reported on pages 
58 to 84. I would like to thank my fellow Board members for their 
ongoing flexibility and for their significant contribution during the 
year. Special recognition also goes to the Executive Team for its 
work in ensuring the smooth reopening of our estate.

From a Board perspective, we have a group of Directors with 
the skills required to run this business and who have responded 
well to the ongoing challenges of operating during the pandemic. 
The year saw the departure of Adam Councell in September 2021 
and the appointment of Neil Smith as Finance Director on 
30 November 2021. We are delighted to have welcomed Neil to 
the Fuller’s team – he has a breadth of financial and industry 
experience which has added depth to the Board and the 

Kingsley is in charge of cocktails at The Saint in Bow Churchyard

As advised in my statement last year, we had intended to conduct 
an externally facilitated Board evaluation in 2021, but in light of 
the disruption caused by the Covid-19 pandemic, we agreed to 
defer it until such time that the Directors could meet in person. 
The externally facilitated evaluation was completed during April 
and May this year by Fidelio Partners – who were appointed, 
following a selection process with potential firms led by myself 
and our Senior Independent Director, Juliette Stacey. I am 
pleased to report that the Board and its Committees were 
considered to be working effectively. Further details of the 
evaluation and its outcomes can be found on page 64. 

Following the disruption to our AGM in 2020, I was pleased to 
welcome shareholders back to our AGM in person in September 
2021. Our AGM this year will again be held at The George IV in 
Chiswick on 21 July 2022 and, along with my Board colleagues, 
I look forward to meeting you on the day and answering any 
questions you may have about the business. 

M I C H A E L   T U R N E R
C H A I R M A N

8 June 2022

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Board of Directors

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1 MICHAEL TURNER 

N

NON-EXECUTIVE CHAIRMAN 

2

SIMON EMENY
CHIEF EXECUTIVE 

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NEIL SMITH
FINANCE DIRECTOR 

Date appointed to the Board: January 1985 

Date appointed to the Board: May 1998 

Date appointed to the Board: November 2021 

Experience: Michael brings an in-depth 
understanding and knowledge of this 
long-established family business and 
extensive experience in leadership and 
executive management. A Chartered 
Accountant with international experience, 
Michael joined Fuller’s in 1978, initially 
running the Wine Division as Wine Director. 
Appointed Marketing Director in 1988, 
Managing Director in 1992, Chief Executive 
in 2002 and Chairman in 2007. Chairman 
of the British Beer and Pub Association 
2008-2010. Master of the Worshipful 
Company of Vintners 2011-2012. 

Key external appointments: None

Experience: Simon has a detailed 
knowledge of Fuller’s operations gained 
through his 25 year experience with the 
Group and valuable commercial expertise in 
consumer-focused businesses. Joined in 
1996 from Bass plc where he held a variety 
of senior operational and strategic planning 
roles. Appointed to the Board as Retail 
Director in May 1998, Managing Director, 
Fuller’s Inns in July 2006, Group Managing 
Director in November 2010 and Chief 
Executive in July 2013. Previously Senior 
Independent Director and Chair of the 
Remuneration Committee of Dunelm 
Group plc. An economics graduate and 
alumnus of Harvard Business School. 

Key external appointments: Non-Executive 
Director of The National Gallery Company 
Limited and Senior Independent Director of 
WH Smith PLC.

Experience: Neil has in-depth corporate 
finance experience in hospitality and 
consumer-focused businesses and high level 
commercial expertise, including business 
and strategy development. Former Chief 
Financial Officer of Domino’s Pizza Group 
PLC. Previously Chief Financial Officer of Ei 
Group plc (formerly Enterprise Inns plc) and 
has held senior financial roles at Compass 
Group plc, Virgin Media, Telewest Global Inc. 
and Somerfield plc. Qualified as a Chartered 
Accountant with PwC. 

Key external appointments: None 

 
 
 
 
 
 
Key to Committee membership:

A Audit Committee  N Nomination Committee  R Remuneration Committee    Committee Chair

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FRED TURNER
RETAIL DIRECTOR

7

SIR JAMES FULLER, BT    
NON-EXECUTIVE DIRECTOR 

10 RACHEL SPENCER

COMPANY SECRETARY 

Date appointed to the Board: June 2019 

Date appointed to the Board: June 2010 

Date appointed to the Board: January 2021 

Experience: Fred has a strong financial 
background and a deep understanding of 
Fuller’s operations having worked in a 
number of roles in the business. Joined 
the Company in 2013 as an Operations 
Manager for Fuller’s Inns. Appointed Head 
of Tenanted Operations in 2015 and 
Tenanted Director in 2018. Qualified as a 
Chartered Accountant with Grant Thornton 
UK LLP. Civil engineering graduate. 

Key external appointments: None

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JULIETTE STACEY 
SENIOR INDEPENDENT  
NON-EXECUTIVE DIRECTOR

  A  N R 

Experience: James has a deep 
understanding of the Fuller’s business and 
provides a key link with family shareholders. 
Served in The Life Guards from 1991 to 
1998. Employed by the Company from 1998 
to 2003, working in the Tied and Managed 
Pub estate, and has since been running his 
own business.

Key external appointments: None 

Experience: Rachel is an experienced 
company secretary and has significant 
corporate governance, regulatory and 
compliance expertise. Previously held 
positions at a number of other listed 
companies, including Invensys PLC, 
Aldermore Group PLC (both the listed entity 
and the regulated bank) and, most recently, 
Clarkson PLC. Fellow of the Institute of 
Chartered Secretaries and Administrators. 

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RICHARD FULLER
NON-EXECUTIVE DIRECTOR  

B O A R D   C O M P O S I T I O N

Date appointed to the Board: March 2018 

Date appointed to the Board: December 2009 

Experience: Juliette has over 30 years’ 
leadership experience with a strong finance 
background. She brings extensive knowledge 
of business and strategic (including M&A) 
development, listed company experience and 
risk management. She is an experienced 
audit committee chair. Former Chief 
Executive of Mabey Holdings Limited. Former 
Chief Operating Officer (UK and Europe) and 
previously Finance Director (Commercial UK) 
of Savills plc. Qualified as a Chartered 
Accountant with Ernst & Young. 

Key external appointments: Non-Executive 
Director and Chair of the Audit Committees 
of Renishaw PLC and Sanderson Design 
Group plc. 

Experience: Richard has a deep 
understanding of the Fuller’s business and 
operations, having worked for the Company 
for 36 years. He joined the Company in 
1984. Appointed a Divisional Director in 
1992 and to the Board in December 2009, 
with responsibility initially for sales then, 
additionally, personnel, corporate affairs 
and government relations. Became 
Non-Executive Director in February 2020. A 
GMP graduate of Harvard Business School.  

Key external appointments: Non-Executive 
Chairman of both the Cotswold Cider 
Company and Kempton Park Racecourse, 
and Master of the Worshipful Company 
of Brewers.

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HELEN JONES  
INDEPENDENT NON-
EXECUTIVE DIRECTOR 

A N  R  

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ROBIN ROWLAND OBE   A N R 
INDEPENDENT  
NON-EXECUTIVE DIRECTOR 

Date appointed to the Board: March 2019 

Date appointed to the Board: March 2020 

Experience: Helen has 35 years of 
commercial and general management 
experience in consumer-focused 
businesses. She brings valuable operations, 
marketing and branding expertise, and also 
remuneration committee chair experience 
in other plcs. Formerly Group Executive 
Director of Caffè Nero and Managing 
Director of Zizzi, the Italian casual dining 
chain, and Non-Executive Director of 
international fast-dining restaurant group 
Vapiano SE. 

Key external appointments: Senior 
Independent Director and Chair of the 
Environmental, Social and Governance 
Committee of Halfords Group plc, 
Non-Executive Director and Chair of the 
Remuneration Committee of Virgin Wines 
UK Plc and Non-Executive Director of 
Premier Foods Plc. 

Experience: Robin brings over 35 years’ 
experience in the restaurant and food and 
beverage sectors, and has strong financial, 
commercial expertise, and business and 
strategy development experience. Previously 
Chairman and Chief Executive of YO! Sushi, 
and Non-Executive Director of Marstons PLC 
and Tortilla. Awarded an OBE in 2015 for 
outstanding services to hospitality.  

Key external appointments: European 
Partner of TriSpan Private Equity with 
Chairman and Non-Executive Director roles 
with four portfolio companies: Rosa Thai, 
Pho, Thunderbird and Rosa Mexicano 
(USA). Independent Non-Executive Director 
at Caffè Nero and UKHospitality.

   Chairman

   Executive Directors

   Non-Executive Directors

   Independent Non-Executive
Directors 

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34%

 22%

 33%

B O A R D   G E N D E R   B A L A N C E

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   Female

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22%

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   4-6 years

   9+ years

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22%

 44%

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Corporate Governance Report

Statement of Compliance with the UK Corporate Governance 
Code 2018  ("the Code")

The Board is committed to maintaining effective corporate 
governance and integrity, enabling us to deliver our strategy for 
the long-term benefit of all our stakeholders. With this in mind, 
the Company has applied the main principles of the Code 
throughout the year. However, given the structure of the  

Group – we are a listed public company but still very much 
a family-controlled concern – there are some provisions of 
the Code where we do not comply but where we do consider 
our governance framework remains appropriate. These are 
summarised in the table below.

Further information on the Code can be found on the Financial 
Reporting Council’s website at www.frc.org.uk

Code Provision

Detail of non-compliance 

Further information

PRINCIPLE 2: DIVISION OF RESPONSIBILITIES

11

At least half of the Board, excluding 
the Chairman, are not independent  
Non-Executive Directors.

The Board considers that membership is well balanced with the right 
mix of skills and experience. The presence of Non-Executive Directors 
who are long-standing family shareholders is important in this 
professionally run family business.

PRINCIPLE 3: COMPOSITION, SUCCESSION AND EVALUATION

18

Directors are not subject to annual re-election.

19

The Chairman has been in post for more than 
nine years.

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PRINCIPLE 5: REMUNERATION

33

The pension contribution rates for the Chief 
Executive and Retail Director are not aligned 
with those available to the workforce. 

In accordance with the Company’s Articles of Association (“Articles”), 
all Directors are subject to election by shareholders at the first AGM 
after their appointment and to re-election at three yearly intervals. As 
part of the annual Board effectiveness review, the performance of the 
Directors is evaluated and forms the recommendation in the Notice of 
AGM as to why the Company believes an individual Director should be 
re-elected. In view of the Company’s size, its ownership structure and 
its history, the Board is not minded to move to annual re-election of 
Directors but will keep this requirement under review.

The Board considers that the Chairman’s knowledge and 
understanding of this long-established family business and its 
requirements is extremely valuable.

The pension rate for these two Executive Directors represents an 
existing contractual commitment. The Board does not consider it 
appropriate to make a reduction at this stage. Under the Remuneration 
Policy approved by shareholders in 2021, the pension opportunity for 
new Directors is in line with the policy for the majority of the workforce.

BOARD LEADERSHIP AND COMPANY PURPOSE

Role of the Board

Led by the Chairman, the Board is collectively responsible to the 
shareholders for the performance and long-term success of the 
Group, as well as to other stakeholders for the wider impact we 
have. Its role includes the establishment, review and monitoring 
of the Company’s strategy, approval of major acquisitions, 
disposals and capital expenditure, setting the Company’s 
purpose and values, overseeing the Group’s systems of internal 
controls, governance and risk management, and ensuring that 
the appropriate resources are in place to deliver these. 

The Board delegates all operational matters and execution of the 
strategy to the Chief Executive, who is supported by the Executive 
Team (which comprises the Executive Directors, the Marketing 
Director, the People and Talent Director, and the Property Director) 
who collectively make up the Executive Committee. As set out 
in the governance framework, the Executive Committee has 
established two sub-committees to introduce greater control 
and scrutiny on costs, and one sub-committee to help drive 
and monitor the Life is too good to waste strategy.

The Board has an established governance framework which 
ensures we meet our responsibilities and enables effective 
decision making. An overview of the governance framework  
is set out on page 61.

Board meetings enjoy open dialogue and constructive challenge 
on all issues is encouraged. With a good information flow 
between and prior to Board meetings, decisions are made in 
a timely manner after appropriate questions are dealt with. 

A formal schedule of matters reserved for the Board is in place. 
The Board has delegated some of its responsibilities to mandated 
Committees, each of which operates under written terms of 
reference approved by the Board. Committee Chairs report on 
the proceedings of their Committees at the next meeting of the 
Board, and the minutes of the meetings of all Board Committees 
(with some exceptions on remuneration matters) are provided to 
Board members. 

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Purpose, values and culture

The Board is responsible for establishing the Company’s purpose, 
values and strategy and for defining, monitoring and overseeing 
the Company’s culture to ensure that they are aligned. Our 
purpose of creating experiences that nourish the soul underpins 
our values of doing things the right way, being part of the family, 
celebrating individuality and always asking what’s next, and 
defines our culture and everything that we do. 

The Board, through the Executive Directors, strives to ensure 
that everyone understands the key role they play in delivering our 
purpose, vision and strategy. In March 2022, senior team members 
from across the business came together for the day for the relaunch 
of our Senior Managers conference, Fuller’s Future. The day provided 
an opportunity for the Executive Team to re-articulate our purpose 
and values after two years of significant disruption, and to outline 
the key strategic priorities for the year ahead. 

The Board monitors the values and culture of the business 
through a number of channels, including regular updates to 
the Board on operational performance and health and safety 
reporting, the results of employee engagement surveys and action 
plans, and the approval of key policies. Directors also regularly 
visit our pubs and hotels in a personal capacity, outside of formal 
Board visits, which gives them a true insight into how our values 
and culture are embedded across the business and the guest 
experience our teams deliver. 

Engagement with employees

The Board receives regular updates on employee matters 
throughout the year from the Executive Directors and through 
briefings on key employee matters provided by the People and 
Talent Director. The Chief Executive has continued to deliver 
regular vlogs to the business, first introduced in 2020 in response 
to the Covid-19 pandemic, to keep everyone informed of key 
events and activity across the business and key decisions taken 
by the Board or Executive Committee. 

In March 2022, the Board approved the appointment of Helen 
Jones as the designated Non-Executive Director responsible for 
workforce engagement. The purpose and key accountabilities of 
the role will be further developed during the year, but will include:

•  providing advice and guidance to the People and Talent 

Director on employee engagement initiatives

•  attending listening groups and being regularly appraised of 

feedback received from employees via various listening channels

•  reviewing and monitoring feedback and insights from 

employee engagement surveys 

•  providing regular updates to the Board on any relevant matters 

and concerns that may arise through the role. 

The Board recognises the benefits of encouraging employee 
share ownership. The Company offers an annual sharesave plan, 
which gives employees the opportunity to purchase shares in the 
Company at a discounted price, and also operates a share 
incentive plan. The Company Secretary and the Executive 
Directors keep all employees, including employee shareholders, 
informed of publicly available financial updates and governance 
changes such as new Director appointments.

The Non-Executive Directors from time to time meet with 
members of the Senior Management team and also spend days 
out in the trade with individual members of that team. This helps 
to keep Non-Executive Directors up to date with the operations of 

the Group and provides them with an opportunity to meet with a 
broad range of our team members. It also provides the Executive 
Directors and Senior Management with valuable feedback about 
the Group’s people and its operations. 

Engagement with shareholders

The Company has an ongoing programme of individual meetings 
with institutional shareholders, allowing it to update shareholders 
on the performance of the business and the strategy for the 
future, and to give them an opportunity to discuss corporate 
governance matters. The Company’s brokers also contact key 
shareholders to establish if they would like to see the Chief 
Executive and Finance Director in the days following the 
presentation of the preliminary and half year results. 

The Chairman, Richard Fuller and Sir James Fuller are the 
key contacts with the Company’s family shareholders and 
Sir James Fuller has a specific role to keep in touch with those 
shareholders. 

The Senior Independent Director and the other Non-Executive 
Directors are all willing to attend meetings with shareholders or 
to be contacted by shareholders should they have any concerns 
which have not been resolved through the normal channels. All 
Board members receive feedback from the results presentations 
and meetings with shareholders, enabling them to keep in touch 
with shareholder opinion. 

The Board supports the use of the AGM to communicate, in 
particular, with private investors, and the Chairman and Chief 
Executive make a detailed presentation to shareholders updating 
them on the Company’s performance and progress. The Board is 
keen to encourage institutional investors to attend the meeting, 
in line with the duties set out in the Stewardship Code for 
institutional shareholders. Should they have concerns over any 
issues being voted upon at the AGM, they can then meet the 
Directors and discuss them in person. The Chairman arranges 
for the Committee Chairs to answer relevant questions at the 
meeting and encourages all Directors to be present. 

Following the easing of restrictions, the 2021 AGM was once 
again held in person in September. Shareholders were given 
the opportunity to ask questions ahead of the meeting, using a 
dedicated email address if they were unable to attend in person. 
To enable all shareholders to vote on all resolutions in proportion 
to their shareholding, voting at the 2021 AGM was, in line with 
best practice, conducted by way of a poll.

During the year, the Board reviewed its communication with 
shareholders. Shareholders can now opt to receive Company 
communications such as the Annual Report electronically in 
PDF format, either via email or from our website, or continue 
to receive a hard copy in the post. Annual Reports and other 
key communications are also made available on request from 
the Company Secretary, should beneficial shareholders have 
difficulties receiving documentation via their nominee providers. 

Engagement with stakeholders

Our Section 172 statement outlined on pages 52 and 53 
explains how Section 172 matters, including engaging with key 
stakeholders, are taken into consideration by the Board in its 
decision making. The Board actively encourages and carries out 
engagement with its key stakeholders to understand their views, 
predominately through the Executive Directors, who ensure that 
the Board is kept informed of any key issues or changes. 

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Corporate Governance Report
Continued

Board activity 

Key strategic matters considered by the Board in the year under review and to date included:

STANDING AGENDA ITEMS

•  Reports from the Executive Directors and Company Secretary 

•  Reports from the Audit, Remuneration and Nomination 

covering operational, financial and governance matters in the period
•  The impact of Covid-19 on operational and financial performance

Committees

•  Monthly management accounts

Q1 FY2022

•  Equity placing
•  FY2021 Board evaluation feedback and agreed areas of focus
•  FY2021 Results Announcement and Annual Report & Accounts, 

•  Appointment of Neil Smith as Finance Director
•  Group’s sustainability strategy Life is too good to waste
•  Overarching strategy

including risk review

Q2 FY2022 

•  Update on the Group’s Tenanted business
•  Schedule of Matters reserved to the Board and Matrix of 

•  Updated Whistleblowing Policy

Delegated Authorities

Q3 FY2022

•  Deep dive into cyber security across the business
•  FY2022 Interim Results, including risk review
•  Interim dividend payment

Q4 FY2022

•  Modern Slavery Statement
•  Impact of Covid-19 on key trading periods.

•  Operational plans and food strategy underlying the Nourish the 

Soul purpose

•  Rollout of Life is too good to waste and Fuller’s Net Zero 

commitments

•  Employee engagement survey outcomes and action plans
•  Digital transformation project

•  Updated Division of Responsibilities of the Chairman, Chief 
Executive and Senior Independent Director, and terms of 
reference for the Audit Committee and Remuneration Committee 

•  Tax Strategy Statement
•  FY2023 budget

Q1 FY2023

•  FY2022 Board evaluation report
•  Group refinancing of banking facilities

•  Directors' valuation of the estate

Normally the Board meets formally at least six times a year, but 
additional meetings were scheduled during the course of the year 
as the business continued to be disrupted by the impact of the 
coronavirus pandemic. Meetings were initially held online, but as 
restrictions lifted, the Board has returned to in-person meetings 
held at the Group’s support centre, Pier House, and also within 
the retail estate. 

At Board meetings, agendas cover projects, analysis of the 
market in which the Group operates and performance. Each of 
the Executive Directors and the Company Secretary also provide 
updates to the Board on matters for which they are responsible. 
The Board is responsible for approving the annual budget and 
the full year and half year results. 

There is an annual programme of presentations from members 
of the Executive Team and Senior Management. The programme 
gives the Board exposure to talent in the business while also 
providing an opportunity to engage in the key areas being worked 
on and agreed strategic projects. Presentations have included 
information about further developing our people and ESG 
strategies, our food and drink proposition, our Tenanted Inns 
Division, the digital transformation project, utilities risk strategy 
and cyber security. These sessions also enable the Board to 
provide feedback and guidance to the individual presenting. 

In addition to scheduled meetings, the Board also meets every 
year for an in-depth review of the Group’s strategy, which 
includes, among other things, discussions about market trends, 
consumer market, competitor landscape and capital structure. 
This year the strategy day was held at The Hare and Hounds 
Hotel, part of the Group’s Cotswold Inns & Hotels. The Board was 
joined by members of the Executive Team to provide their views 

on the strategy, together with external speakers who provided 
input on the economic forecast for the UK, the future of the digital 
and technology landscape, and investor considerations.

As well as the dialogue within the boardroom, the independent 
Non-Executive Directors meet privately, under the leadership of 
the Senior Independent Director, without the Executive Directors 
and other Non-Executives present. All Non-Executive Directors 
also meet with the Chairman and the Chief Executive on a regular 
basis. These meetings allow for the review of issues faced by the 
business, the continuation of dialogue on strategic issues, the 
discussion of Board appointments when appropriate, succession 
planning, and the provision of support to the Chairman and the 
Chief Executive in their roles.

DIVISION OF RESPONSIBILITIES

Board balance and independence

The Board currently comprises the Chairman, three Executive 
Directors, and five Non-Executive Directors, of which two, Sir James 
Fuller and Richard Fuller, and the Chairman Michael Turner, are 
family members. The other three Non-Executive Directors, all of 
whom are deemed independent under the Code, are experienced 
business leaders, and collectively all of the Non-Executives bring a 
wide range of skills and experience to the Board. Although at least 
half of the Board (excluding the Chairman) does not comprise 
independent Non-Executive Directors, the Board considers it is well 
balanced as it has the right number of members for the size of the 
Group with representation of the founding families on the Board 
being considered very important in a company with a high 
proportion of family shareholders. The Directors agree that no one 
individual dominates discussions and that each makes a full and 
positive contribution.

 
 
 
 
 
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Board and Committee structure

The Board has overall responsibility for governance across the Group and set out below is the Company’s governance framework. There 
is clear differentiation between the roles of Chairman, Chief Executive and Senior Independent Director, and particular responsibilities of 
Board members are also set out below. The responsibilities of the Chairman, Chief Executive and Senior Independent Director and the 
terms of reference of the Board Committees are set out in writing and are available on the Company’s website.

Governance framework

The Board

Chairman
Is responsible for:

Chief Executive
Is responsible for:

Executive Directors
Are responsible for:

Leading the Board and maintaining 
a culture of openness, debate and 
constructive challenge

Setting the agenda, style and tone of 
Board meetings

Monitoring the Board’s effectiveness

Day to day management of the 
business of the Group

Developing and implementing the 
Group’s strategy agreed by the Board

Delivering the Group’s sustainability 
strategy 

Ensuring effective communication 
with the Group’s shareholders and 
other stakeholders 

Ensuring effective communication 
with the Group’s shareholders and 
other stakeholders

Managing the Group’s financial and 
operational affairs and supporting 
the Chief Executive in the 
management of the Group

Overseeing the implementation 
of strategy and monitoring the 
performance of the business

Providing regular updates to the 
Board on all operational matters 
of significance

Senior Independent Director
Is responsible for:

Non-Executive Directors
Are responsible for:

Company Secretary
Is responsible for:

Acting as a sounding board to the 
Chairman and an intermediary for 
Non-Executive Directors when 
necessary

Being available to shareholders if they 
wish to raise concerns outside of the 
usual communication channels

Evaluating the Chairman’s 
performance as part of the annual 
Board evaluation process

Providing independent judgement, 
knowledge and commercial 
experience to discussions and 
decision making

Providing oversight of the Group's 
strategy

Providing constructive challenge to 
the Executive Directors and 
scrutinising their performance against 
agreed performance objectives

Advising the Board on all governance 
matters and ensuring that Board 
procedures are followed

All Directors have access to the 
advice of the Company Secretary

6
1

Audit Committee
Monitors the integrity of the financial 
reporting for the Group, manages the 
relationship with the external auditors, 
and oversees the effectiveness of 
the risk management and internal 
control systems

Board Committees

Nomination Committee
Responsible for leading the process 
for appointment of Directors, for 
approval by the Board

Remuneration Committee
Sets the Remuneration Policy for 
the Chairman and the Executive 
Directors, and also reviews the 
remuneration framework for other 
Senior Management

Executive Committee
The Chief Executive is supported by the Executive Team consisting of the Executive Directors,  
the Marketing Director, People and Talent Director and Property Director

Investment Committee
Responsible for reviewing and 
approving capital related projects and 
investments

Approvals Committee
Responsible for reviewing and 
approving central costs, Support 
Centre staffing changes and material 
procurement contracts

Sustainability Committee
Responsible for developing the Group’s 
sustainability strategy and providing 
oversight of key sustainability initiatives, 
targets and objectives

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Corporate Governance Report
Continued

Board and Committee meetings

The table below shows the attendance of Directors at Board and Committee meetings held during the year under review. 

Director

Michael Turner

Simon Emeny

Adam Councell1

Neil Smith2

Fred Turner

Sir James Fuller

Richard Fuller

Helen Jones

Robin Rowland

Juliette Stacey

1   Resigned 30 September 2021.
2   Appointed 30 November 2021.

Board

10/10

10/10

4/4

5/5

10/10

10/10

10/10

10/10

10/10

10/10

Audit 
Committee

Nomination 
Committee

Remuneration 
Committee

–

–

–

–

–

–

–

6/6

6/6

6/6

3/3

–

–

–

–

–

–

3/3

3/3

3/3

–

–

–

–

–

–

–

7/7

7/7

7/7

Time commitment

Induction and professional development

The Board believes that all of its members have sufficient time to 
discharge their duties effectively. Non-Executive Directors are 
required to devote sufficient time to their role and responsibilities 
as a member of the Board and its Committees. The Nomination 
Committee considers the time commitments of proposed 
candidates prior to appointment to ensure that they are able to 
dedicate sufficient time to the role. All Directors are required to 
seek permission before accepting any external appointments, 
therefore Board members are kept fully aware of their colleagues’ 
other commitments.

Conflicts of interest

The Board has adopted a procedure, in accordance with the 
Company’s Articles, to consider and, if it sees fit, to authorise 
situations were a Director to have an interest that conflicts, or 
may possibly conflict, with the interests of the Company. The 
Company maintains a register of authorised conflicts of interest. 

Advice for the Board

There is a procedure in place under which Directors can obtain 
independent professional advice. The Directors also have access 
to the advice and services of the Company Secretary, whose 
appointment and removal is a matter for the whole Board. The 
Company Secretary is responsible to the Board for ensuring that 
Board procedures are complied with. The Directors are satisfied 
that any concerns they raise at Board meetings are recorded in 
the minutes. The Company maintains appropriate insurance 
cover in respect of legal action against its Directors and officers.

COMPOSITION, SUCCESSION AND EVALUATION

Composition

Details of the Directors, including their qualifications, experience 
and other commitments, are set out on pages 56 and 57. During 
the period, Adam Councell stepped down from the Board on 
30 September 2021 and Neil Smith was appointed to the Board 
as Finance Director on 30 November 2021.

The Chairman continually assesses the composition of the Board 
and Board Committees to ensure there is the right balance of 
skills and experience. The composition of the Board and its 
Committees is also considered as part of the annual Board 
effectiveness evaluation. 

On appointment, the Chairman and Company Secretary ensure 
that new Directors undertake a tailored induction programme. 
It consists of an introduction to the Board and the Executive 
Team, visits to pubs and hotels, an induction pack, briefings on 
governance requirements and legal and regulatory obligations 
as a Director, and access to independent advisors. 

Following Neil’s appointment as Finance Director in November 
2021, his induction programme included:

One-to-one meetings with members of the Executive 
Team and key operational leads in the business

Meetings and briefing sessions with key advisors 
including the Company’s brokers and legal advisors 
and the external auditors

Meetings with the Company’s largest institutional shareholders

Days out in trade with key team members, including 
meeting with on-site teams, across the Fuller’s estate 
including our Cotswold Inns & Hotels and Bel & The 
Dragon venues

Access to reference materials and Board briefing materials

"My induction demonstrated clearly 
the authenticity of our values and 
provided an excellent introduction 
to the business."

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Directors are encouraged to attend training courses, industry 
forums and specialist briefings relevant to their role throughout 
the year. The Company Secretary, in consultation with the 
Chairman, arranges for external speakers and specialists, such 
as the Company’s brokers and legal advisors, to join Board 
meetings to brief the Board on a particular topic as appropriate. 
Executive Directors are permitted to hold one other paid 
directorship, with the Board’s consent, as the Board believes 
that experience of how other boards work enhances the 
Directors’ contribution to Fuller’s.

N O M I N A T I O N   C O M M I T T E E   A T   A   G L A N C E

M E M B E R S 

Michael Turner (Chair), Helen Jones, Robin Rowland, 
Juliette Stacey

M E E T I N G S   H E L D   I N   2 0 2 1/ 2 2 

Michael Turner (Chair)

Helen Jones

Robin Rowland

Juliette Stacey

Number of
meetings 
held

Number of 
meetings 
attended

3

3

3

3

3

3

3

3

K E Y   D U T Y   O F   T H E   C O M M I T T E E 

•  Responsible for leading the process for appointment of 

Directors, for approval by the Board

K E Y   A C T I V I T I E S   D U R I N G   T H E   Y E A R 

•  Leading the search process for the new Finance Director, 
and subsequently recommending the appointment of 
Neil Smith 

•  Considered the re-appointment of Non-Executive 

Directors Richard Fuller and Sir James Fuller at the 
expiry of their terms

Succession Planning 

Succession planning is a key issue for a business that has very 
low turnover amongst its Senior Management and is still very 
much a family-controlled concern whilst also being a public 
listed company.

Succession planning and the development of talent is an ongoing 
activity regularly discussed by the Board and the Executive Team, 
and there is a clear plan in place for the succession of key roles. 
Talented and “critical to retain” individuals are identified, and 
each individual has their own development plan, owned by the 
individual and supported and overseen by their leader and the 
People & Talent team. Development plans are grounded in data 
from assessments and feedback, and external partners and 
experts are engaged to support development where required. 

The Chairman has been in post beyond the nine years stipulated 
in the Code. However, the Board considers that the Chairman’s 
knowledge and understanding of this long-established family 
business and its requirements are extremely valuable.

Election and Re-election

The Nomination Committee is responsible for recommending to 
the Board the appointment of new Directors. As outlined in last 
year’s report, the Committee recommended the appointment of 
Neil Smith as Finance Director in June 2021 and subsequently 
he was appointed to the Board on 30 November 2021. 

The Nomination Committee considered the re-appointment of 
Richard Fuller whose three year term expired during the year, and 
Sir James Fuller, whose three year term expired following the year 
end, and recommended that their terms be renewed for a further 
three years to February 2025 and May 2025 respectively. The 
Board also agreed to renew the appointment of the Chairman, 
Michael Turner, for a further three years to June 2025.

At every AGM, one-third of the Directors are subject to retirement 
by rotation. In addition, if any Director has, at the start of the AGM, 
been in office for more than three years since their appointment 
or re-appointment, they shall retire at that AGM and offer 
themselves for re-election. At the AGM in July 2022, Simon 
Emeny, who last stood for re-election in 2019, will retire and 
offer himself for re-election. Neil Smith, who was appointed 
in November 2021, will stand for election and Sir James Fuller, 
Richard Fuller and Michael Turner will offer themselves for 
re-election following their re-appointment by the Board. The 
Board is of the opinion that each Director standing for election 
or re-election makes an effective and valuable contribution to 
the Company towards its long-term sustainable success.

The Nomination Committee considered the Code requirement for 
Directors to be subject to annual re-election in the year. In view of 
the Company’s size, its ownership structure and its history, the 
Board agreed with the Nomination Committee not to move to 
annual re-election of Directors but will keep this requirement 
under review.

6
3

Diversity and Inclusion

The Board is committed to diversity and inclusion at both the 
Board level and across the business. Whilst the Board is alert to 
the need to ensure diversity in all its forms is promoted, it believes 
appointments should be made on merit and does not want to 
adopt targets that may affect its ability to make the right decision 
for the business and all its stakeholders. As and when Board 
vacancies arise and, should the support of an executive search 
firm be required, the Board and the Nomination Committee will 
ensure that it only uses firms that have signed up to their 
industry’s Voluntary Code of Conduct. 

The Board is aware of the new listing rule changes introduced by 
the Financial Conduct Authority (“FCA”) setting targets in relation 
to Board diversity and the disclosure of diversity and inclusion 
metrics at the Board and Executive Committee level going 
forward. Currently the Board does not meet the target of having 
women make up at least 40% of the Board or having at least one 
Board member from a non-white ethnic minority background. 
Juliette Stacey is our Senior Independent Director and therefore 
there is at least one woman in a senior Board position, as defined 
in the rules. The Nomination Committee will further consider 
the disclosure requirements and our approach to collecting 
numerical data regarding ethnic background, gender identity 
and sex at the Board and Executive Committee level during 
the coming year.

Further information on gender diversity across the business can 
be found in the Sustainability Report on page 46.

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Corporate Governance Report
Continued

Update on FY2021 evaluation recommendations

Following the Board evaluation completed at the end of FY2021, 
the areas below were highlighted for enhancement:

•  Continuing with more frequent informal contact between 

Board meetings established in response to the coronavirus 
pandemic

•  During the year, monthly briefings were introduced into the 
Board schedule to provide Board members with updates on 
the business, in between the formal Board meetings.

•  Re-establishing regular formal and informal Board visits to the 
wider business as restrictions ease and increasing the contact 
between Board members and employees

•  In June 2021, the Board spent the day in trade, visiting a 

number of pubs in the city of London, Greenwich and Canary 
Wharf, and the strategy day in September 2021 was held at 
The Hare and Hounds Hotel, part of the Group’s Cotswold 
Inns & Hotels. The return to in-person Board and Committee 
meetings at Pier House has also provided the Board with 
further opportunities to engage with employees across 
the business.

•  Supporting succession planning below Board level and 

developing a strong, diverse talent pipeline

•  Continues to be an area of focus which will be supported by 

the Nomination Committee over the next year.

Board Evaluation

The annual Board and Committee effectiveness reviews continue 
to provide a valuable opportunity for the Board to reflect on how 
it operates, enabling it to improve its effectiveness and that of its 
Committees. The Board committed to completing an externally 
facilitated evaluation in FY2021. However, the decision was 
made to delay it, due to the disruption caused by the Covid-19 
pandemic, until such time that it could be completed in person. 

Following a selection process, Fidelio Partners LLP was 
appointed to conduct the evaluation based on its extensive 
experience with other evaluations and its practical focus on 
effectiveness and value. Fidelio has no other connection with 
the Company or individual Directors. 

The process was completed between April and May this year, 
facilitated by Gillian Karran-Cumberlege, Head of Chair Advisory 
at Fidelio. 

The scope and objectives of the review, which was to be forward-
looking, were agreed with Fidelio following consultation with the 
Chairman, Senior Independent Director and the Company 
Secretary. In-person, one to one interviews were held with each of 
the Directors, the Executive Team and the Company Secretary. 
Board members and the Company Secretary were also required 
to complete a quantitative survey to provide feedback on the 
performance of the Board. Fidelio were invited to observe the 
Directors in action and attended a meeting of the Board, the 
Remuneration Committee and the Nomination Committee, and 
also analysed and reviewed Board and Committee papers and 
governance documents.

Outcomes and recommendations from FY2022 evaluation

The findings of the evaluation were presented to the Board at its 
meeting in June 2022. Overall, Fidelio concluded that the Board 
and its Committees were considered to be working effectively. 
Further, the Board was considered to comprise relevant skills and 
experience, and all Directors were committed to the success of 
the Company. 

As would be expected, there were some opportunities identified 
by Fidelio to increase effectiveness to ensure that the Company 
benefits from the combined expertise and insight of the Board. 
These recommendations were reviewed by the Board and a 
tracker is being developed to monitor progress. Areas for focus 
include continuing to provide further opportunities for Board 
members to connect with the business; broadening the role of the 
Nomination Committee; reviewing the approach to Board learning; 
and developing the Board’s oversight of people and ESG matters. 

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Audit, Risk and Internal Control 
Audit Committee Report

Audit Committee 
at a glance

Juliette Stacey 
Chair of the Audit Committee

“ During the year, the impacts of 
Covid-19 have continued to be an 
area of focus for the Committee.  
In particular, we have reviewed 
and robustly challenged 
management’s assessment of 
various trading scenarios and 
management of risks as the UK 
economy recovers from the 
pandemic.”

M E M B E R S 

Juliette Stacey (Chair), Helen Jones, Robin Rowland

M E E T I N G S   H E L D   I N   2 0 2 1/ 2 2

Juliette Stacey (Chair)

Helen Jones

Robin Rowland

Number of
meetings 
held

Number of 
meetings 
attended

6

6

6

6

6

6

K E Y   D U T I E S   O F   T H E   C O M M I T T E E 

•  Monitors the integrity of the financial reporting for 

the Group

•  Manages the relationship with the external auditors
•  Oversees the effectiveness of the risk management 

and internal control systems

A C T I V I T I E S   D U R I N G   T H E   Y E A R 

•  Reviewed the effectiveness of the Group’s internal 

• 

• 

controls and risk management systems and the need for 
an internal audit function
 Reviewed the Group’s principal risks register ahead of 
the announcement of the full year and half year results 
 Reviewed all matters relating to the half year and full 
year results announcements, including reports 
presented by the external auditor (EY) and assessment 
of key judgements and accounting policies, and 
assessed whether taken as a whole the Annual Report 
was fair, balanced and understandable 

• 

• 

•  Conducted a review of the effectiveness of the external 
audit process and external auditor, and recommended 
EY’s appointment
 Reviewed updated Delegated Authorities and 
recommended approval by the Board
 Considered reports on key areas of compliance, 
including GDPR, changes in allergen legislation, 
employee relations, health and safety and cyber security, 
and reviewed the Group’s Whistleblowing Policy
 Conducted an annual review of the Committee’s terms 
of reference
 Reviewed reports on the rollout of the new central 
finance system across the business
 Considered communications received from the Financial 
Reporting Council (“FRC”) following a review of the 2021 
Annual Report
 Reviewed EY’s plan for the FY2022 audit, terms of 
engagement and proposed fee

• 

• 

• 

• 

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Audit Committee Report
Continued

Dear Shareholder,

Committee Membership 

I am pleased to present the Audit Committee Report for the year 
ended 26 March 2022.

During the year, the impacts of Covid-19 have continued to be an 
area of focus for the Committee.  In particular, we have reviewed 
and robustly challenged management’s assessment of various 
trading scenarios and management of risks as the UK economy 
recovers from the Covid-19 pandemic. The Committee is 
satisfied that the factors considered and assumptions used are 
appropriate to support the going concern and viability of the 
business going forward.

This year the Committee has overseen the rollout of our new 
central finance system with regular updates being provided from 
management. I am delighted to report that the system was 
implemented in November 2021 with no material issues, and we 
now have a simplified and more automated accounting process 
which has improved efficiencies and is enhancing the control 
environment. We have also formalised our existing delegated 
authorities and completed comprehensive reviews of our risks, 
including emerging risks. This has enabled us to assess our 
resilience to threats we face as a business. In addition, the 
compliance updates that we receive from management regarding 
people, data protection and health & safety matters provides the 
Committee with real insight into the maintenance of proper and 
appropriate systems and controls.

Ernst & Young LLP ("EY") are conducting their second audit 
following their appointment in 2021 and we have been pleased to 
welcome them onsite to perform their audit work, following last 
year’s largely remote working environment. Both the Committee 
and management have an open and transparent relationship with 
EY. We welcome the fresh perspective and robust challenge they 
have provided to the Committee’s deliberations, and we are 
supportive of their reappointment which shareholders will be 
asked to vote on at the 2022 AGM.

Looking ahead to the next year, we will assess the draft 
recommendations from the Government’s long-awaited review 
of the UK’s corporate reporting and audit regime and, ahead of 
legislative changes, plan to develop our own roadmap for any 
changes we consider appropriate to enhance our internal controls. 

I will be attending the AGM on 21 July 2022 and I look forward 
to answering any questions about the work of the Audit 
Committee then.

J U L I E T T E   S TA C E Y
C H A I R   O F   T H E   A U D I T   C O M M I T T E E

8 June 2022

The Committee comprises three independent Non-Executive 
Directors and has a good balance of skills, with competence and 
experience in the sector in which Fuller’s operates. The Chair of 
the Committee is a Chartered Accountant and has a broad range 
of experience in senior finance roles, and is therefore considered 
to meet the requirement under the Code that at least one 
member should have recent and relevant financial experience. 
The Committee is advised internally by the Company Secretary, 
Rachel Spencer, who also acts as secretary to the Committee. 

Meeting Attendance 

All meetings are attended by the external auditors and the 
Company Secretary, and regular attendees include the Chairman, 
Chief Executive, Finance Director and Head of Risk. Members of 
the finance team also attend relevant meetings at the Committee 
Chair’s request, and reports are received on occasion from other 
members of the management team as required by the agenda. 

The Audit Committee meets at least once a year with the external 
auditors, without management present, to discuss any matters 
they may wish to raise. The Audit Committee Chair also meets 
separately with the Finance Director and auditors outside of the 
formal meeting programme which helps to identify key areas of 
focus and emerging issues that may need to be added to the 
Audit Committee’s agenda. 

Key Activities 

The Audit Committee has a detailed meeting planner which sets 
out the key items to be covered at its scheduled meetings which 
includes reviewing the financial statements and announcements, 
monitoring changes in accounting practices and policies, and 
reviewing decisions with a significant element of judgement. 

At each scheduled meeting an update on risk management is 
presented, together with reports on compliance with anti-bribery 
procedures, data protection, health and safety, and employee 
relations. In light of the impact of Covid-19 on trading during part 
of the year, there has continued to be focus around potential risks 
arising from any ongoing uncertainty. The Audit Committee 
keeps abreast of regulatory and governance developments as 
part of ongoing reporting from the auditors. At the beginning 
of the year EY's Regulatory & Public Policy team gave a 
presentation to the Committee on the BEIS governance 
and audit reform consultation.

The effectiveness of the Audit Committee formed part of the 
Board evaluation process described in the Corporate Governance 
Report on page 64.

Financial Reporting and Significant Judgement 

The Audit Committee monitors the integrity of the financial 
information published in the interim and annual financial 
statements and considers the extent to which suitable 
accounting policies have been adopted, presented and disclosed. 

During its review of the Group’s financial statements for the 
period to 26 March 2022, the Audit Committee has reviewed the 
key judgements applied in the preparation of the consolidated 
financial statements, including those communicated by the 
auditors during their reporting. These are described in the 
accounting policies detailed in note 1 to the financial statements. 
The Board was made fully aware of any significant financial 
reporting issues and judgements made in connection with the 
preparation of the financial statements. 

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The key issues and judgements considered by the Audit Committee are detailed in the table below: 

Key accounting judgement

How the issue was addressed

Going concern

The Audit Committee considered the appropriateness of the decision to adopt the going concern basis of 
reporting in the preparation of the financial statements after having identified a material uncertainty at 
half year. The Audit Committee reviewed two scenarios – the base case and the downside “severe but 
plausible” case, as well as the reverse stress test and the mitigations available to the Group, as disclosed 
in note 1. The Audit Committee has challenged the assumptions used in each scenario and is satisfied 
that, even under a severe but plausible scenario, the Group has adequate resources for the going concern 
assessment period and supports the Group adopting the going concern basis. 

Impairment testing of 
property assets

The Audit Committee considered the proposed impairment of property assets for both the Half Year 
Report and the Annual Report. 

Separately disclosed items

Pension accounting

The Audit Committee challenged management's approach, in particular the methodology used to 
estimate both value in use and fair value less costs of disposal for site level impairment reviews. The 
Audit Committee also reviewed the disclosures in the Annual Report to ensure their appropriateness. 
The Audit Committee was satisfied with the approach presented by management, the judgements 
made for those properties at risk of impairment and the related disclosures in the 2022 Annual Report 
and Accounts. 

The Audit Committee considered the nature of items classified as “separately disclosed items” in the 
financial statements. The Audit Committee was satisfied that the items management proposed to be 
shown as separately disclosed items were not linked to the underlying trading of the Group. Separately 
disclosed items include: 

•  costs relating to the corporate reorganisation of the Group
•  profit or loss on property disposals
• 
•  a release of a provision net of the final settlement amount on the sale of the Fuller’s Beer Business. 

impairment on properties

In addition, the Audit Committee reviewed these disclosures within the 2022 Annual Report and Accounts 
to ensure they clearly identified and reconciled to the relevant GAAP measure.

The pension liability is sensitive to the actuarial assumptions applied in measuring future cash outflows. 
The use of assumptions such as discount rate and inflation, which have an impact on the valuation of the 
defined benefit pension scheme, was assessed by the Audit Committee. The Audit Committee was 
satisfied with the proposed accounting treatment and disclosures of the Group’s defined benefit plan in 
the financial statements.

Going Concern and Viability Statement

Internal Control and Risk Management

The Board has overall responsibility for the Group’s system 
of internal control and management of risks and for reviewing its 
effectiveness. The system was designed to provide reasonable 
but not absolute assurance of:

•  the mitigation of risks which might cause the failure of 

business objectives

•  no material misstatements or losses
•  the safeguarding of assets against unauthorised use or disposal 
•  the maintenance of proper accounting records 

and the reliability of financial information used within the 
business or for publication

•  compliance with applicable laws and regulations. 

The Audit Committee assessed in detail the going concern and 
viability reviews undertaken by management, as detailed in the 
Financial Review on page 31. This involved looking at potential 
revenues, costs and cash flow modelling on both a prudent base 
case and downside case scenario where there was much greater 
uncertainty. The Committee was satisfied with the approach 
presented by management, including the judgements made in the 
estimation of future cash flows and the Group’s financing, and 
considering the high proportion of freehold property that 
underpins the estate. 

In addition, the Audit Committee has reviewed the Group’s 
assessment of viability over a period greater than 12 months. 
The Audit Committee also considered the Group’s refinancing 
that was completed after year end and is for a tenure of four 
years as well as the three year plan recently approved by the 
Board. The Committee considered the potential financial 
impact of the Group’s principal risks and uncertainties, 
including the impact of climate change and climate change 
legislation on the Group’s operations. The Committee has 
concluded that the factors considered and assumptions 
used are appropriate in assessing the Group’s viability.

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Audit Committee Report
Continued

The Directors’ statement on the Company’s system of internal 
controls is set out below. 

At the start of the year, the Committee discussed the Company’s 
risk management process and, on behalf of the Board, reviewed 
the risk register, which had been fully refreshed in the prior year to 
revise or reconfirm risk ownership and update mitigating actions 
and controls. Any significant changes to risks were discussed in 
each subsequent Committee meeting. 

During the year, a selection of key risks were presented to either 
the Audit Committee or the Board. This has included risks around 
increasing focus on ESG issues including climate change risk, 
allergens, and IT security and cyber security. 

The Group maintains business continuity plans and normally 
tests the resilience of these plans on an annual basis. A crisis 
management exercise event was completed in February 2022. 
The outcomes of the exercise were increased confidence and 
competence of the key crisis response teams, an assessment 
and update of relevant documentation and processes, and 
identification of actions to improve future resilience and 
capabilities. The Board and Audit Committee consider the rapid 
and thorough response to the pandemic by the Executive Team, 
and the broader management team over the last two years, 
as solid evidence of the effectiveness of existing disaster 
recovery and business continuity plans. 

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Management within the Finance Department are responsible for 
the appropriate maintenance of financial records and processes 
that ensure all financial information is relevant, reliable, in 
accordance with the applicable laws and regulations, and 
distributed both internally and externally in a timely manner. 

The new central finance system went live in November 2021 and 
the delegation of authorities was updated and implemented 
alongside the launch. The new finance system has simplified the 
accounting process and control framework. It has improved 
controls on expenditure and has enabled more insightful 
reporting to be used by both finance and operational 
management. The Executive Team has also established two 
sub-committees to further strengthen control and scrutiny 
of costs across the business below Board level authority. 
The Investment Committee is responsible for reviewing and 
approving capital related projects and investments and for 
completing post-investment appraisals. The Approvals 
Committee is responsible for reviewing and approving central 
costs, support centre staffing changes and material procurement 
contracts. The Finance Director sits on both committees and 
provides updates to the Audit Committee and Board as required.

Throughout the period, the Executive Directors provided relevant 
and timely financial commentary to supplement the financial 
reporting, ensuring the Board and the Audit Committee were 
informed of the financial position and results of the Group. 

The Audit Committee and Board have considered the 
effectiveness of the Group’s system of internal controls, taking 
account of material changes in the operations of the Group 
following the coronavirus pandemic, the continued use of the 
Coronavirus Job Retention Scheme and the Group’s reopening 
plans that have been required at various points over the last 
two years. 

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Key elements of the system of internal control designed to 
address significant risks and uncertainties, as documented on 
pages 34 to 35, include:

•  clearly defined levels of responsibility and delegation 

throughout the Group, together with well-structured reporting 
lines up to the Board, the preparation of annual budgets for 
each division, including commentary on key business 
opportunities and risks, approved by the Executive Team 
and further reviewed by the Board on a consolidated basis
•  the reviews by the Executive Team of actual monthly results 
against budget, together with commentary on significant 
variances and updates of both profit and cash flow 
expectations for the year 

•  a detailed investment approval process requiring Board 

authorisation for all major projects

•  post-implementation appraisals of major capital 

expenditure projects

•  regular reporting of legal and accounting developments to 

the Board

•  regular review of the Group’s risk register and discussion of 
significant risks by the Audit Committee and Board, which 
among other things take account of the significance of 
environmental, social and governance matters to the business
•  regular reporting of compliance with anti-bribery procedures, 
data protection and health and safety, and the monitoring of 
accident statistics and the results of health and safety audits. 

The Group does not have a formal internal audit function. The 
Group employs a team of retail business auditors who monitor, 
in particular, the controls over stock and cash in the Managed 
Pub estate, Bel & The Dragon sites, and Cotswold Inns & Hotels. 

Relevant management attend meetings of the Audit Committee 
to discuss the issues being addressed. Management may from 
time to time augment the internal audit resource with specialist 
external resources. External expertise is also used if assurance is 
required on any areas of risk or controls where the Committee 
considers the business may be exposed. This year this included 
external expertise used to support an assessment of our cyber 
security arrangements. The Committee received regular 
reports covering third party audits on health and safety and 
food safety matters.

For 2021/22, the Audit Committee confirmed that the existing 
arrangements of internal audit, retail business auditors and use 
of external expertise remained appropriate. This was coupled 
with the implementation of the new central finance system. 

Whistleblowing

The Audit Committee is responsible for reviewing the adequacy 
and security of the Company’s arrangements for employees and 
contractors to raise concerns about any suspected wrongdoing. 

The Committee reviewed and updated the Company’s 
Whistleblowing Policy in June 2021. To complement the internal 
processes already in place, a mechanism for concerns to be 
raised anonymously, rather than just in confidence, was 
implemented through the appointment of an independent 
whistleblowing service operated by Safecall. 

Any whistleblowing reports are reported to the Audit Committee 
and, at least annually, to the Board. A standing report is tabled at 
each Committee meeting providing an update on employee 
relation matters in the period and the opportunity for the 
Committee to identify any trends. 

 
 
 
 
 
FRC Letter

The Company received a letter from the FRC in January 2022, 
following its review of the Group’s Annual Report and Accounts for 
the year ended 27 March 2021. Based on its review, there were no 
questions or queries that the FRC wished to raise with the Company, 
but it noted a number of matters where readers of the report may 
benefit from improvements to existing disclosures. The Audit 
Committee considered the recommendations as part of its review of 
this year’s Annual Report and, for those areas which were still relevant 
this year, we have made a number of changes to enhance reporting 
so that it is clearer and more concise, and are satisfied that the 
recommendations have been addressed.

The FRC states that its letter provides no assurance that the 
Annual Report and Accounts are correct in all material respects, 
and it is not the FRC’s role to verify the information provided by 
the Company. The FRC accepts no liability for reliance on the 
letter by the Company or any third party, including but not limited 
to investors and shareholders.

External Audit

Ernst & Young LLP was first appointed in 2021, following a tender 
process, to conduct the audit of the Group’s financial statements 
for the financial year to 27 March 2021, and this is the second 
year auditing the Group’s Annual Report. In accordance with 
best practice and professional standards, the external auditor 
is required to adhere to a rotation policy whereby the audit 
engagement partner is rotated at least every five years. 
The FY2022 audit is the second year of Rachel Savage’s 
tenure as lead audit engagement partner.

The auditors are invited to attend all meetings of the Audit 
Committee and report on the plan and approach for the full year 
audit and half year review. 

The Audit Committee Chair meets the auditors on a regular basis 
during the year and the Audit Committee meets with the external 
auditors, without management present, at least annually in order 
to allow both Audit Committee members and the auditors to raise 
any issues directly and to discuss the auditors’ remit. 

The Audit Committee reviewed the effectiveness of EY’s 
performance of the external audit process, taking into account:

•  the quality and scope of the audit plan, and evaluation of 

delivery and performance against the plan 

•  qualifications, efficiency and performance of the audit team
•  the communication between the Company and EY
•  EY’s understanding of the Group’s business and industry sector
•  the results of the FRC’s Audit Quality Inspection Report on EY. 

After considering these matters, the Audit Committee was 
satisfied with the effectiveness of the year end audit process 
and recommended to the Board that EY be re-appointed at the 
Company’s AGM on 21 July 2022.

During the year, the Company complied with the provisions 
of the Statutory Audit Services for Large Companies Market 
Investigation (Mandatory Use of Competitive Tender Process 
and Audit Committee Responsibilities) Order 2014. 

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Auditor Independence and Non-Audit Services

Auditor independence and objectivity are safeguarded by a 
number of control measures and a formal written policy was 
approved in January 2021. The Policy sets out processes for 
assessing independence and objectivity, including disclosure 
requirements of the auditors, restrictions on the employment of 
the auditors’ former employees and the circumstances in which 
the auditors may be permitted to undertake non-audit services. 

The Policy is in line with the recommendations set out in the 
FRC’s Guidance on Audit Committees and the requirements of 
the FRC’s Revised Ethical Standard 2019 (the “Standard”). In 
respect of non-audit services, only a very short list of non-audit 
services is now permitted under the Standard, which are detailed 
in the Policy and all spend has to be approved by the Audit 
Committee, which ensures full visibility. 

In FY2022, the fees paid to EY for audit services were 
£366,500 including £55,000 for non-recurring audit services 
(2021: £405,000 including £95,000 for non-recurring audit 
services). During the year, fees paid to EY for non-audit services 
included £35,000 for the review of the FY2022 half year results 
announcement and £5,000 for the completion of the auditor’s 
compliance certificate required under the terms of the 6.875% 
Debenture Stock 2018 Trust Deed.

Fair, Balanced and Understandable 

The Audit Committee reviewed whether the 2022 Annual Report, 
taken as a whole, was fair, balanced and understandable and also 
whether it provided the information necessary for shareholders to 
assess the Company’s position and performance, business 
model and strategy. In making its assessment, the Audit 
Committee took the following into account:

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•  A timetable for the production of the 2022 Annual Report was 

agreed by the finance team and the auditors, with overall 
co-ordination of the report being overseen by the Finance Director.

•  Each section of the report was prepared by a member of 

management with appropriate knowledge and experience, 
including representatives from finance, communications, 
company secretariat and risk.

•  Management’s views on each of the key judgements, which 

were then discussed by the Audit Committee.

•  Reports and feedback from the auditors which were presented 

to the Audit Committee.

•  Board members received drafts of the report for review which 
provided an opportunity to provide comments and ensure 
messaging was cohesive. 

Following its review, the Audit Committee confirmed to the Board 
that the 2022 Annual Report was fair, balanced and understandable, 
and the Board’s statement is set out on page 88.

J U L I E T T E   S TA C E Y
C H A I R   O F   T H E   A U D I T   C O M M I T T E E

8 June 2022

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Remuneration
Directors’ Remuneration Report

Remuneration Committee
at a glance

Helen Jones 
Chair of the Remuneration 
Committee

“ Our remuneration philosophy is 
to incentivise management to 
drive business performance to 
deliver sustained and profitable 
growth.”

M E M B E R S 

Helen Jones (Chair), Robin Rowland, Juliette Stacey 

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Helen Jones (Chair)

Robin Rowland

Juliette Stacey

Number of
meetings 
held

Number of 
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7

7

7

7

7

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K E Y   D U T I E S   O F   T H E   C O M M I T T E E 

•  Sets the Remuneration Policy for the Chairman, 

Executive Directors, Executive Team members and 
Divisional Directors

•  Determines the total remuneration package (including 

pensions, service agreements and termination 
payments) of the Chairman and Executive Directors and, 
in consultation with the Chief Executive, determines the 
total remuneration package of the members of the 
Executive Team and Divisional Directors

•  Reviews workforce remuneration and related policies

K E Y   A C T I V I T I E S   D U R I N G   T H E   Y E A R

•  Agreeing the remuneration package for the incoming 

Finance Director, Neil Smith

•  Updating the Directors’ Remuneration Policy to 

introduce the Recovery LTIP, and consulting with 
shareholders ahead of seeking approval at the AGM in 
September 2021

•  Reviewing performance under the Long-Term Incentive 

Plan (“LTIP”) and Executive Share Option Scheme 
(“ESOS”) awards granted in 2019 and consideration of 
vesting outcomes

•  Setting Executive Director objectives and bonus targets for 
FY2022 and approving proposals for the Executive Team 
and Divisional Directors

•  Setting the targets for the annual LTIP awards, Recovery 

LTIP awards and ESOS awards

•  Setting Executive Director pay increases and approving 

proposals for the Executive Team and the wider 
workforce for FY2022

•  Through the Board, receiving regular reports on 
Group-wide remuneration for FY2022 and wider 
workforce remuneration arrangements and issues

•  Approving the Group’s Gender Pay Gap Report 

for FY2021

•  Approving plans for awards under the Group’s all 

employee share schemes for FY2022

•  Reviewing the Chairman’s fee including completion of 

a benchmarking process

•  Approving proposals for the wider workforce for FY2023 
(which were implemented earlier than normal with effect 
from 1 April 2022. Pay increases for the Executive 
Directors continued to be from 1 June 2022)

•  Reviewing the independence and effectiveness of the 

Remuneration Committee advisor, Deloitte

•  Reviewing the Remuneration Committee Terms of 

Reference

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Dear Shareholder,

On behalf of the Board, I am pleased to present the Remuneration 
Report for the year ended 26 March 2022.

Following shareholder approval of the Policy at the 2021 AGM, 
Recovery LTIP awards were granted in September 2021. 
Recovery LTIP awards vest based on the achievement of 
stretching EBITDA performance targets for FY2024. 

Following two years significant disruption to the business, the Group 
has returned to profitability, with revenues of £253.8 million and 
adjusted profit before tax of £7.2 million. The Executive Directors 
have ensured that periods of closure have been used wisely to 
complete a number of strategic projects that will deliver benefits over 
the coming years and have taken steps to strengthen the Balance 
Sheet, whilst steering the business through the challenging trading 
conditions. The current year has started well, with a steady growth in 
total weekly sales, and there is confidence the growth of revenues 
and profits will be maintained as we move through the year.

Directors’ Remuneration Policy ("Policy")

Our remuneration philosophy is to incentivise management to 
drive business performance to deliver sustained and profitable 
growth. We presented our revised Policy to shareholders at the 
AGM in 2021, where we received strong support with a vote in 
favour of 86.15%. The main change to the Policy was to introduce 
the Recovery LTIP. The Policy is intended to cover the three year 
period to the AGM in 2024 and it was applied consistently during 
the year ended 26 March 2022. The Committee did not exercise 
any discretion to adjust remuneration outcomes in the year. 
No changes are proposed to the Policy for FY2023.

Incentive Outcomes for FY2022

The annual bonus for FY2022 was based 70% on Group EBITDA 
performance and 30% on individual strategic performance. Group 
adjusted EBITDA (excluding IFRS 16) was £35.1 million, which 
resulted in an award of 54.8% of maximum for the financial 
element. Performance against individual strategic objectives, 
including the delivery of key infrastructure projects, the 
completion of the bank refinancing, the successful reopening 
of the estate and progression of the sustainability agenda, was 
assessed, resulting in an award of 76.25% of maximum for 
personal objectives. The formulaic outcome is therefore an overall 
bonus pay-out of 61% of the maximum award. The Committee 
considered the level of the annual bonus award and, taking into 
account the incredible efforts of the Executive Team during the 
enforced closure to drive a number of strategic projects to put 
the Company in the best place and given their importance in 
rebuilding the business and profit levels, decided it was 
appropriate to pay the bonus. 

The performance targets for the LTIP and ESOS awards granted in 
2019 which were based on Group adjusted EPS performance for 
FY2022 were not met and, therefore, the awards will lapse in full.

Board Changes

As shareholders will be aware, Adam Councell stepped down from the 
Board and from the role of Finance Director on 30 September 2021. 
As outlined in last year’s report, Adam did not receive any payment 
in lieu of notice and was not entitled to participate in the incentive 
arrangements granted in respect of FY2022. All his outstanding LTIP 
and ESOS awards also lapsed on 30 September 2021. 

As reported last year, Neil Smith was appointed to the Board as 
Finance Director on 30 November 2021 and his remuneration terms 
are in line with our Policy. His salary for the remainder of FY2022 
was set at £352,500 per annum. Neil receives a pension of 5% of 
base salary in line with the pension received by the majority of our 
wider workforce. Following his appointment, awards were made to 
Neil under the Company’s LTIP on a pro-rata basis in respect of 
FY2022 and the Recovery LTIP on 13 December 2021, being the 
earliest practicable date following his appointment.

Non-Executive Director Fees

Non-Executive Director fees were reviewed by the Board in 
November 2021. From January 2022, the basic fee was increased 
from £45,000 to £50,000 per annum and the additional fee for 
chairing the Remuneration Committee was increased from 
£7,000 to £10,000 per annum, in line with the fee paid for chairing 
the Audit Committee. The Chairman’s fee was reviewed by the 
Remuneration Committee and, as detailed on page 78, it was 
concluded that the fee remained appropriate taking into account 
his role and the time commitment to the business.

Employee Engagement

The Remuneration Committee receives updates on workforce 
pay and benefits throughout the Group and considers workforce 
remuneration as part of the review of executive remuneration. 
The Board approves the proposed average annual pay increase for 
all employees and the Remuneration Committee takes this into 
account when agreeing pay reviews for the Executive Directors, 
Executive Team and Divisional Directors. 

We have taken a number of steps to help our employees through 
both the impact of the pandemic and the current cost of living crisis. 
These include a shift in our pay structures to ensure that no employee 
is on the National Minimum Wage, and the implementation of the 
Wagestream App, which gives all employees the chance to take salary 
ahead of payday, negating the need for expensive payday loans.

Executive Director Remuneration for FY2023

Shareholder Engagement

Base salaries for Executive Directors have been increased by 3% 
in line with the increase for the wider workforce. In light of the 
increasing pressures on the cost of living, the implementation of 
pay increases across the wider business was brought forward to 
take effect from 1 April 2022, although the normal review date of 
1 June was retained for the Executive Directors, Executive Team 
and Divisional Directors.

For FY2023, the maximum annual bonus will continue to be 100% 
of base salary, based 80% on Group adjusted profit before tax (pre 
IFRS 16) performance and 20% on personal business objectives. 

For FY2023, the maximum LTIP award will continue to be 125% of 
base salary for the Chief Executive and Retail Director and 100% 
for the Finance Director, based on the achievement of EPS 
performance for FY2025.

Recovery LTIP

As outlined in last year’s Directors’ Remuneration Report, in light 
of the challenges the business faced, the Board was concerned 
about the motivation and retention of the Executive Directors and  
therefore introduced a one-off Recovery LTIP award of 250% of 
base salary in addition to the normal LTIP award to incentivise 
management to rebuild the business and profit levels.

The Remuneration Committee welcomes ongoing shareholder 
dialogue. Our intention is that shareholder views will be sought 
when there is any significant change to Directors’ remuneration. 
Should shareholders have any concerns about the Policy, 
the Committee Chair will endeavour to meet with them, as 
appropriate, to understand and respond to any issues they 
may have. Ahead of the 2021 AGM, myself and the Company 
Chairman engaged extensively with shareholders to hear their 
views with regard to the introduction of the Recovery LTIP and 
associated updates to the Policy and LTIP rules, and we thank 
our shareholders for approving these.

I hope that you find the report clear and comprehensive and that 
it helps demonstrate how Directors’ remuneration is linked to the 
performance of the Company. On behalf of the Remuneration 
Committee, I would like to thank shareholders for your continued 
support and feedback over the year and I hope that you are able 
to support the resolution on the Annual Report on Remuneration 
being presented at this year’s AGM on 21 July 2022.

H E L E N   J O N E S
C H A I R   O F   T H E   R E M U N E R AT I O N   C O M M I T T E E

8 June 2022

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Directors’ Remuneration Report
Continued

A N N U A L   R E P O R T   O N   R E M U N E R A T I O N
This Annual Report on Remuneration from pages 70 to 84 will be put to an advisory shareholder vote at the Company’s AGM on 21 July 2022.

Directors’ Remuneration Policy 

We presented our Policy to shareholders at the AGM in 2021, where we received strong support with a vote in favour of 86.15%. This Policy 
covers the three year period until the AGM in 2024 and it was applied consistently during the year ended 26 March 2022. The full Policy can 
be found on pages 58 to 68 of the 2021 Annual Report and is available in the Investor section of our website (www.fullers.co.uk). The table 
below provides a summary of the main elements of the Policy for Executive Directors:

FIXED

VARIABLE

SALARY

BENEFITS

PENSION

+

ANNUAL 
BONUS

LTIP 
&  
RECOVERY 
LTIP

ESOS

=

TOTAL 
REMUNERATION

Remuneration Philosophy and Principles

In developing our Policy, the Committee considered the key principles set out in Provision 40 of the UK Corporate Governance Code. 
The Committee believes that our Policy is clear and transparent and aligned with our culture. In normal years we operate a simple 
incentive framework of an annual bonus, an LTIP award, and an ESOS award subject to maximum award levels set by HMRC. Award levels 
are capped with pay-out linked to performance against a limited number of measures which are well linked to our strategy. Stretching but 
fair targets are set. This ensures that potential reward outcomes are clear and aligned with performance achieved, with the Committee 
having the discretion to adjust pay-outs where this is not considered to be the case.

Pay levels are set taking into account external market levels as well as internal practice to ensure pay remains competitive while being 
equitable within the Company. Malus and clawback and discretion provisions, LTIP holding periods and shareholding guidelines, including 
post-employment, are in place to mitigate reputational and other risks.

2
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Remuneration arrangements are determined throughout the Group based on the same principle; that the remuneration policies and 
practices should be aligned to the Company’s purpose and values, support the delivery of the strategy and promote long-term 
sustainable success.

Key features

Implementation FY2022

FIXED

Reviewed annually with 
increases normally effective 
from 1 June  

Increased by 2% from 1 June 2021 in line with the 
wider workforce

Increases will normally be in line 
with increases across the Group

Retail Director – £204,000

Chief Executive – £510,000

The Company offers Executive 
Directors a range of benefits 
consistent with the role

The Finance Director’s salary was set at £352,500 
from his appointment on 30 November 2021

Taxable benefits included:
•  a car allowance
•  private medical insurance
•  optional cash vouchers for use in Fuller’s pubs 

and hotels

Non-taxable benefits included:
• 
•  Group-wide employee benefits, such as an 

life assurance and permanent health insurance

employee discount linked to length of service and 
all-employee share plans

The Chief Executive and Retail Director received an 
annual cash allowance in lieu of pension of 17.5% of 
base salary

The Finance Director received an annual cash 
allowance in lieu of pension of 5% of base salary in 
line with the policy for the majority of the workforce 

Implementation in FY2023

Will be increased by 3% in line 
with the wider workforce 
increase, from 1 June 2022

Chief Executive – £525,300

Finance Director – £363,000

Retail Director – £210,000

No changes proposed

No changes proposed

For any new Executive Director 
appointed to the Board, the 
pension opportunity will be in 
line with the policy for the 
majority of the workforce

Pension

Provides an 
appropriate level 
of retirement 
benefits

Executive Directors are either 
deferred members of the 
Company’s defined benefit 
pension plan (closed to future 
accruals), the defined 
contribution plan or receive a 
cash allowance in lieu of pension

Base Salary

Reflects the 
importance of 
the role to the 
business and 
the experience 
the individual 
brings to it

Benefits

Provides 
competitive 
benefits which 
also protect the 
individual and 
provides 
preventative 
care for them

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Annual Bonus

Incentivises 
achievement of 
annual financial 
objectives and 
delivery of the 
business 
strategy

LTIP

Incentivises the 
delivery of 
long-term 
sustainable 
returns for all 
shareholders

VARIABLE

Key features

Implementation FY2022

Implementation in FY2023

Maximum opportunity of 100% 
of salary based on annual 
performance targets 

The maximum bonus award for Executive Directors 
was 100% of base salary based 70% on Group 
EBITDA performance and 30% on individual 
strategic objectives

Executive Directors will have a 
maximum opportunity of 100% 
of salary for FY2023

Any bonus earned in excess 
of 75% of salary will normally 
be deferred into shares for 
three years

Bonus pay-out:
Chief Executive – 61%
Retail Director – 61%
Finance Director1 – 61%

The maximum annual award in 
respect of a financial year is 
125% of base salary

LTIP – The Chief Executive and Retail Director 
were granted awards of 125% of salary and the 
Finance Director was granted an award of 100% of 
base salary1

Awards vest based on 
performance over three 
financial years 

Awards will vest based on pre-tax adjusted EPS 
performance for FY2024: 

Normally 25% of awards vest for 
threshold levels of performance

Threshold – EPS of 44.89p
Maximum – EPS of 54.68p

Recovery LTIP awards (granted 
on a one-off basis) have a 
maximum opportunity of 250% 
of base salary

Recovery LTIP – Executive Directors, including the 
Finance Director1, were granted awards of 250% of 
base salary

The annual bonus will be based 
80% on Group adjusted profit 
before tax and 20% on personal 
business objectives

Awards will be granted at 125% 
of base salary to the Chief 
Executive and the Retail Director 
and 100% of base salary to the 
Finance Director

Awards will be based on pre-tax 
adjusted EPS performance for 
FY2025 of:

Threshold – EPS of 49.93p
Maximum – EPS of 60.15p

Awards will vest based on adjusted EBITDA 
(excluding IFRS 16) targets for FY2024:

Threshold – Adjusted EBITDA of £55 million
Maximum – Adjusted EBITDA of £73 million

ESOS

Aligns interests 
of Executive 
Directors with 
those of 
shareholders 
and incentivises 
delivery of 
long-term 
sustainable 
returns 

Executive Directors may be 
granted market value options 
up to a maximum total value 
set by HMRC

No awards made in FY2022 as both the Chief 
Executive and Retail Director held options equal 
to the maximum total value set by HMRC 
(currently £30,000)

Awards will be granted to 
Executive Directors, to the extent 
they are eligible, up to the 
maximum value set by HMRC

Awards granted to the Retail Director for the three 
year period to FY2022 will lapse

Awards will be based on pre-tax 
adjusted EPS performance for 
FY2025 of 49.93p

Options vest based on 
performance over three 
financial years 

Once vested, options must be 
exercised before the tenth 
anniversary of grant

1  Pro-rated from date of appointment on 30 November 2021.

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Directors’ Remuneration Report
Continued

S T A T E M E N T   O F   I M P L E M E N T A T I O N   O F   R E M U N E R A T I O N   P O L I C Y   F O R   F Y 2 0 2 3
This part of the Directors’ Remuneration Report sets out how the Policy will be operated in the coming year.

Base Salaries 

The Executive Directors’ base salaries have been increased by 3% in line with the increase received across the wider workforce. In light 
of the increasing pressures on the cost of living, the implementation of pay increases across the wider business was brought forward to 
take effect from 1 April 2022, although the normal review date of 1 June was retained for the Executive Directors, other members of the 
Executive Team and Divisional Directors. Salary increases for the Executive Directors from 1 June 2022 are therefore as follows:

Chief Executive – £525,300
Finance Director – £363,000
Retail Director – £210,000

Benefits

No changes to Executive Directors’ benefits are proposed for FY2023.

Annual Bonus 

For FY2023, we intend to operate an annual bonus in line with our normal Policy. The maximum annual bonus will be 100% of base salary 
for all Directors. The annual bonus will be based 80% on Group adjusted profit before tax performance and 20% on individual strategic 
performance. 

Targets are considered to be commercially sensitive and have therefore not been disclosed. Our intention is to disclose targets in the 
FY2023 Directors’ Remuneration Report, provided that these are no longer considered to be commercially sensitive at that time.

LTIP

The Committee intends to continue to grant LTIP awards for FY2023 to ensure that management are aligned with shareholders and 
incentivised to deliver long-term performance. Awards will be granted at the Policy level of 125% of base salary to the Chief Executive and 
the Retail Director and 100% of base salary to the Finance Director. The Committee is aware of shareholder guidance regarding reviewing 
award levels where there has been a fall in share price. We are not planning to reduce grant sizes given the significant need to continue to 
motivate and retain management. However, the Committee retains discretion to adjust vesting outcomes if it considers that there have 
been any “windfall” gains. 

4
7

The LTIP will be based on pre-tax adjusted EPS performance as the Committee considers that this provides a clear objective for 
management and supports our strategy. The portion of the LTIP award that vests for threshold performance will be 25% of maximum. 
For FY2023 LTIP awards, EPS targets have been set as absolute pence targets for FY2025 as set out below. 

We want to measure the performance of our Executive Directors against a criterion that aligns the Executive Directors’ interest with the 
long-term interests of our shareholders. We believe that an earnings per share measure is more appropriate than a simple profit measure 
as the latter could be improved by, for example, the issuance of shares to raise cash or to finance an acquisition, having a consequent 
diluting effect on existing shareholders’ interests. Additionally, given the aim of encouraging long-term performance, we believe that the 
earnings per share figure should not reflect short-term non-trading impacts on profit, whether positive or negative, for example, profits or 
losses on the sale of freehold properties, and such items should be adjusted for. Lastly, given that changes in tax rates are unrelated to 
Executive Directors’ performance, we believe that any earnings per share measure for the LTIP should be based on pre-tax earnings.

The awards will be subject to clawback provisions and a two year post-vesting holding period.

Pre-tax adjusted EPS targets for the FY2023 awards are proposed as follows: 

Pre-tax adjusted EPS pence in FY20251

1  Vesting increases on a straight-line basis between Threshold and Maximum. 

Threshold
(25% 
vesting)

Maximum
(100% 
vesting)

49.93p

60.15p

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As outlined in last year’s Directors’ Remuneration Report, in light of the challenges the business faces, the Board was concerned about the 
motivation and retention of the Executive Directors and it therefore introduced a one-off Recovery LTIP award of 250% of base salary in 
addition to the normal LTIP award to incentivise management to rebuild the business and profit levels.

Following shareholder approval of the Policy at the 2021 AGM, Recovery LTIP awards were granted in September 2021. Recovery LTIP 
awards will only vest based on the achievement of stretching EBITDA performance targets for FY2024. 

ESOS

The Committee intends to grant ESOS awards to Executive Directors, to the extent they are eligible, up to the maximum limit set by HMRC. 

Pension and Benefits

No changes are proposed to the pension and benefits provision for Executive Directors for FY2023.

The Chief Executive and Retail Director receive an annual cash allowance in lieu of pension of 17.5% of base salary. The Committee is 
aware of shareholder guidance that pensions for Executive Directors should be aligned with the wider workforce. However, given the 
current rate represents an existing contractual commitment, the Committee does not consider it appropriate to make a reduction at this 
stage. The Committee will keep this approach under review. 

As previously advised, the pension opportunity for new Executive Directors appointed to the Board will be in line with the maximum 
employer contribution available for the majority of the workforce. Accordingly, the Finance Director, appointed in November 2021, 
receives an annual cash allowance in lieu of pension of 5% of base salary.

I M P L E M E N T A T I O N   O F   R E M U N E R A T I O N   P O L I C Y   F O R   F Y 2 0 2 2
This part of the Directors’ Remuneration Report sets out the Directors’ remuneration paid in respect of FY2022. Sections in the report 
not specifically stated as audited are not subject to audit.  

Single Total Figure of Remuneration Table (audited)

Salary/Fees1

Taxable 
benefits2

Annual bonus3 LTIP/Options4

Pension

Total variable

Total fixed

Total

2022
£000

2021 
£000

2022
£000

2021 
£000

2022
£000

2021 
£000

2022
£000

2021 
£000

2022
£000

2021 
£000

2022
£000

2021 
£000

2022
£000

2021 
£000

2022
£000

2021 
£000

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5

Simon Emeny

Adam Councell5

Neil Smith6

Fred Turner

Michael Turner

Sir James Fuller

Richard Fuller

Helen Jones

Robin Rowland

Juliette Stacey

509

163

119

203

250

51

46

64

56

76

469

296

–

187

235

47

42

58

52

70

25

12

7

23

27

–

–

–

–

–

25

23

–

23

26

–

1

–

–

–

312

–

69

125

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

9

5

–

9

–

–

1

–

–

–

89

28

6

36

–

–

–

–

–

–

87

55

–

35

–

–

–

–

–

–

312

–

69

125

–

–

–

–

–

–

9

5

–

9

–

–

1

–

–

–

623

203

132

262

277

51

46

64

56

76

581

374

–

245

261

47

43

58

52

70

935

203

201

387

277

51

46

64

56

76

590

379

–

254

261

47

44

58

52

70

1   Salary/Fees for FY2021 include the Board members’ voluntary 25% reduction in salary and fees from 1 April 2020 until 30 June 2020.
2   Taxable benefits include a car allowance, family private medical insurance and cash vouchers for use in Fuller’s pubs and hotels. 
3   The annual bonus in respect to FY2022 was paid in cash.
4   LTIP/Options includes the value transferred to Directors from the LTIP, ESOS and SAYE Schemes. For LTIP and ESOS benefit is calculated as the 

share price at the year end less the exercise price multiplied by the number of vested options. For SAYE the benefit is calculated as the share price 
at the grant date less the exercise price, multiplied by the number of shares under option being purchased.  

5   Until his resignation on 30 September 2021.
6   From his appointment on 30 November 2021.

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Directors’ Remuneration Report
Continued

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Base salary

Executive Directors’ base salaries were increased by 2% in line with the increase received across the wider workforce, effective 1 June 2021. 

Benefits 

Executive Directors received taxable benefits which include a car allowance, private medical insurance and optional cash vouchers for use in 
Fuller’s pubs and hotels. Executive Directors also received other non-taxable benefits including life assurance and permanent health insurance 
and other Group-wide employee benefits, such as an employee discount linked to length of service and all-employee share plans.

Annual bonus (audited)

The annual bonus for the year was based 70% on Group adjusted EBITDA (excluding IFRS 16) performance and 30% on individual 
strategic performance linked to key objectives for the successful recovery of the business.

The following sets out details of actual performance against the targets set:

Financial targets (70%)

Threshold

Target

Maximum

Measure

% of bonus

Required 
performance

% of bonus

Required 
performance

% of bonus

Required 
performance

Actual 
performance

Pay-out as % 
of max 

Group EBITDA

10%

£31.14m

50%

£34.60m

100%

£39.79m

£35.08m

54.8%

Individual strategic performance (30%)

The non-financial element of the bonus for FY2022 was dependent on personal performance against non-financial strategic objectives 
approved by the Remuneration Committee. The table below summarises the achievements against each of those objectives. The 
Committee agreed a pay-out of 76.25% of maximum for this element.  

Strategic performance measure

Key achievements

1. Delivery of key infrastructure upgrades including finance and 
property management systems and digital platforms

6
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2. Completion of bank refinancing on improved terms

3. Reopening of the estate and re-engagement of all employees 
across the business

4. Progression of the ESG agenda and implementation of key 
actions across the business

The new central finance system and property management systems 
successfully implemented during the course of the year and 
significant progress made in the deployment of the new digital 
platforms across the business.

Successful completion of the refinancing of all banking facilities for 
a tenure of four years on improved terms.

Estate reopened in its entirety. Initiatives including partnering with 
the Happiness Index successfully launched across the business to 
enhance relationships with colleagues and clear action plans 
developed to improve engagement.

Life is too good to waste sustainability programme rebranded and 
relaunched to the business with clear commitments to our people, 
planet and communities. Appointment of a new Sustainability 
Director, implementation of new governance structure for 
sustainability and partnered with the Net Zero Carbon initiative.  
Transitioned to 100% renewable electricity sources for managed 
houses and engaged a new waste services provider to divert all 
waste from landfill. My Fuller’s new benefits platform launched to 
support physical and mental wellbeing of team members. 

The Committee discussed the formulaic outturns of the financial targets and strategic performance measures in the context of the 
Group’s overall performance, shareholder return performance and government support received in the period. The Committee considered 
the level of the annual bonus award and, taking into account the incredible efforts of the Executive during the enforced closure to drive a 
number of strategic projects to put the Company in the best place and given their importance in rebuilding the business and profit levels, 
decided it was appropriate to pay the bonus. 

As a result, the Committee agreed to award the following bonuses: 

Director

Simon Emeny

Neil Smith

Fred Turner

1   Pro-rated from date of appointment on 30 November 2021.

Bonus 
opportunity
(% of salary)

FY2022 
outcome
(% of max)

100%

100%

100%

61%

61%

61%

FY2022 
outcome

£312,299

£69,3811

£124,919

Salary

£510,000

£352,500

£204,000

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LTIP (audited)

LTIP awards granted in 2019 were based on Group adjusted EPS performance for the financial year FY2022. The EPS targets were not 
met and therefore these awards will lapse. The Committee did not exercise any discretion in relation to the LTIP outcome. The following 
sets out details of performance against targets set:

Target set

Performance 
measure

EPS vs RPI

Minimum 
(40% vesting)

Maximum (100% 
vesting)

EPS exceeds RPI 
by +9%

EPS exceeds RPI 
by +24%

Value of award Actual performance

Value of award

Percentage vest 
of original grant: 
Minimum – 40% 
Maximum 
– 100%

nil growth nil% of maximum 
award

LTIP

ESOS

The ESOS award granted to Fred Turner in 2019 was based on Group adjusted EPS performance for the financial year FY2022 exceeding 
the percentage increase in RPI by 9%. The EPS target, as outlined above, was not met and therefore this award will lapse.

Total pension entitlements

Michael Turner and Richard Fuller are pensioners of the defined benefit Company pension plan, which is closed to future accrual, under 
the Directors’ section. 

Simon Emeny became a deferred member of the defined benefit Company pension plan, under the main section when the plan closed to 
future accruals on 1 January 2015. Prior to closure, he received a salary supplement of 17.5% of the excess of his base salary over the 
earnings cap for use as part of his retirement planning. Following closure of the pension plan, Simon Emeny is paid an annual salary 
supplement of 17.5% of his salary by the Company. 

During the year, Neil Smith was paid an annual cash allowance of 5%, in line with our Policy. Fred Turner was paid an annual cash 
allowance of 17.5%, in line with his existing contractual arrangements.  

7
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Executive Directors are required to use the supplement as part of their overall retirement planning. They are also normally expected to 
contribute 8% of their salary to their pension or another investment vehicle. The Committee considers that the Policy operated as intended 
during the year.

Scheme Interests Awarded During the Financial Year (audited)

In respect of the 52 week period ended 26 March 2022, the following share awards were granted:

Director

Simon Emeny

Total

Neil Smith2

Total

Fred Turner

Total

Type of
award

LTIP

Recovery LTIP

LTIP

Recovery LTIP

LTIP

Recovery LTIP

Number of ‘A’ 
shares

Number of ‘B’ 
shares

Face value at 
grant £0001

Date of grant

Performance 
period end3,4

69,577 

 173,942 

637

29/09/2021

31/03/2024

139,154

208,731

29,817

74,543

104,360

27,830

55,661

83,491

347,885

521,827

74,543

186,359

260,902

69,577

139,154

208,731

1,275

29/09/2021

31/03/2024

1,912

273

683

956

255

510

765

13/12/2021

31/03/2024

13/12/2021

31/03/2024

29/09/2021

31/03/2024

29/09/2021

31/03/2024

% of award 
grant vesting at 
minimum 
threshold

25%

25%

25%

25%

25%

25%

1   Face values have been calculated using the actual grant price of £7.33 per ‘A’ share and an assumed share price of £0.73 per ‘B’ share, being the 

average share price during the five dealing days ending immediately before the date of grant. 

2   Neil Smith’s awards were granted as soon as practicable following his date of appointment and pro-rated for his period of service.
3   The LTIP awards are subject to a pre-tax adjusted EPS performance condition, with the targets set on an absolute basis and measured over a 
period of three years. 25% of the awards vest for pre-tax adjusted EPS of 44.89p in FY2024, with 100% vesting for pre-tax adjusted EPS of 
54.68p (straight-line vesting in-between). Further details of the actual targets are set out in the 2021 Annual Report. 

4   The Recovery LTIP awards are subject to a Group EBITDA (excluding IFRS 16) performance condition for FY2024, with targets set on an 

absolute basis. 25% of the awards vest for a Group EBITDA of £55.0 million, 50% vests for a Group EBITDA of £62.6 million, 75% vests for a 
Group EBITDA of £67.6 million and 100% vests for a Group EBITDA of £73.0 million (straight-line vesting in-between each point). Further details 
of the actual targets are set out in the 2021 Annual Report.

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Directors’ Remuneration Report
Continued

Non-Executive Directors’ Fee

Non-Executive Directors, excluding the Chairman, receive a basic fee and additional fees for further duties.

A review of the Non-Executive Director fee structure was conducted by the Board (excluding the conflicted Non-Executive Directors) in 
November 2021. Based on the output and taking into account that there had been no increase in fees for three years, it was agreed that, 
with effect from 1 January 2022, the basic fee would be increased from £45,000 to £50,000 per annum and the additional fee for chairing 
the Remuneration Committee would be increased from £7,000 to £10,000 per annum, in line with the Audit Committee Chair fee. The 
Committee considered the fee received by the Chairman and, following a benchmarking process and a review of market data, agreed that 
the Chairman’s fee remained appropriate taking into account his role and the time commitment. All other fees remain unchanged. 

A summary of the revised fee structure for the Non-Executive Directors, including the Chairman, is set out below:

Michael Turner

Sir James Fuller

Richard Fuller

Helen Jones

Robin Rowland

Juliette Stacey

Senior 
Independent 
Director

Committee 
Chair

Committee 
member  
(Audit and 
Remuneration)

–

–

–

£10,000

–

–

–

–

–

£10,000

£10,000

–

–

–

£10,000

£10,000

£10,000

Family 
Shareholder 
Liaison

Total effective 
1 Jan 2022

–

£250,000

£5,000

–

–

–

–

£55,000

£50,000

£70,000

£60,000

£80,000

Base fee

£250,000

£50,000

£50,000

£50,000

£50,000

£50,000

Payments to Past Directors (audited)

There were no payments made to past Directors in the period. 

Payments on Loss of Office in Prior Year (audited)

8
7

No payments were made in respect of loss of office in respect of the financial year ended 26 March 2022. 

Leaving arrangements for Adam Councell

As outlined in last year’s report, Adam Councell, the former Finance Director, did not receive any payment in lieu of notice and was not 
entitled to participate in the incentive arrangements granted in respect of FY2022. All outstanding LTIP and ESOS awards also lapsed on 
the date he stepped down from the Board, being 30 September 2021.

Executive Share Ownership

The Company has Share Ownership Guidelines for Directors which state that Executives should hold shares worth at least 200% of their 
salary. Accordingly, until their guideline is met, Executives are expected to retain: 

•  all shares they hold in the Share Incentive Plan ("SIP")
•  all shares they acquire as a result of exercising SAYE options
•  all shares that they acquire as a result of exercising options under the tax-advantaged ESOS net of the cost of those options
•  at least 50% of any post-tax and National Insurance (“NI”) vested shares under the LTIP and the Bonus and Deferred Bonus Plan (“BDBP”). 

Based on the share price on 26 March 2022 of £6.20, Simon Emeny held shares with a value of 281% of salary, Fred Turner held shares 
with a value of 448% of salary and Neil Smith held shares with a value of 10% of salary. All of the Executive Directors’ shareholdings 
therefore already meet the guideline with the exception of Neil Smith, who only joined the Company on 30 November 2021.

Executive Directors will normally be expected to maintain a minimum shareholding of 200% of base salary (or actual shareholding if lower) 
for the first 12 months following departure from the Board and 100% of base salary (or actual shareholding if lower) for the subsequent 
12 months. The Committee retains discretion to waive this guideline if it is not considered appropriate in the specific circumstances.

2
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Directors’ Shareholdings (audited)

Directors’ share interests

Simon Emeny

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

Neil Smith1

‘A’ ordinary 40p shares

Adam Councell2

‘A’ ordinary 40p shares

Fred Turner

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

2nd preference £1 shares

Michael Turner

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

2nd preference £1 shares

Sir James Fuller

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

Richard Fuller

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

2nd preference £1 shares

Helen Jones

‘A’ ordinary 40p shares

Robin Rowland

‘A’ ordinary 40p shares

Juliette Stacey

‘A’ ordinary 40p shares

Beneficial 
interest at 
7 June 
2022

Non-beneficial 
interest at 
7 June
2022

Beneficial 
interest at 
26 March 
2022

Non-beneficial 
interest at 
26 March
2022

Beneficial 
interest at 
27 March 
2021

Non-beneficial 
interest at 
27 March
2021

130,472

1,055,684

2,000

6,000

–

1,471

502,400

100,819

4,342

271,378

3,050,243

624,260

71

88,942

10,486,379

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

130,472

1,055,684

2,000

6,000

5,800

1,471

496,050

100,819

4,324

271,378

3,050,243

624,260

71

88,942

10,486,379

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

124,448

1,055,684

2,000

–

5,800

1,471

452,667

100,819

4,324

271,378

2,988,394

624,260

71

88,942

10,438,187

–

–

–

–

–

– 

–

–

–

–

–

–

–

–

–

2,702,003

621,050

2,702,003

621,050

2,702,003

621,050

13,267

872,937

13,267

872,937

11,460

500,000

3,065,726

10,935,015

3,065,726

10,935,015

3,065,726

10,935,015

20,000

303

–

7,499

20,000

303

–

7,499

20,000

303

2,970

7,165

2,454

–

–

–

2,970

7,165

2,454

–

–

–

1,766

3,551

1,250

–

–

–

–

–

1   Neil Smith was appointed on 30 November 2021.
2   Adam Councell resigned on 30 September 2021.

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Directors’ Remuneration Report
Continued

Scheme Interests Outstanding at the Year-End (audited)

Executive Directors’ share options 

Director

Scheme1,2

March 21 Granted Exercised

Lapsed

As at 27 

As at 26 
March 22

Exercise 
price

Date of 
grant

Performance 
period end

Exercisable 

from Expiry date

Simon Emeny

Total

Fred Turner

Total

Adam Councell3

Total

ESOS

SAYE

3,296

6,896

10,192

ESOS

ESOS

2,590

520

SAYE

6,896

10,006

ESOS

SAYE

3,121

4,137

7,258

–

–

–

–

–

–

–

 –   

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

£9.10

01/07/13

31/03/16

01/07/16

30/06/23

£4.35

30/09/20

n/a

01/12/25

01/06/26

3,296

6,896

10,192

2,590

£9.65

30/06/14

31/03/17

30/06/17

29/06/24

520

£9.61

15/01/20

31/03/22

15/01/23

14/01/30

6,896

£4.35

30/09/20

n/a

01/12/25

01/06/26

– 10,006

 –   

 (3,121)

 –   

£9.61

15/01/20

31/03/22

15/01/23

14/01/30

–

–

(4,137)

(7,258)

–

 –   

£4.35

30/09/20

n/a

01/12/23

01/06/24

1   The ESOS and SAYE are both tax-advantaged share option schemes.
2   SAYE options are normally exercisable for a period of six months from the maturity date at an option price that is discounted by 20% of the 

average market price for the three days prior to grant.

3   On his resignation as a Director on 30 September 2021, all outstanding awards lapsed.

 Vested but unexercised options

Executive Directors’ Long-Term Incentive Plan 

Director

Simon Emeny

‘A’ ordinary shares

‘B’ ordinary shares

Neil Smith

‘A’ ordinary shares

‘B’ ordinary shares

Fred Turner

‘A’ ordinary shares

‘B’ ordinary shares

Adam Councell1

‘A’ ordinary shares

‘B’ ordinary shares

Total held at 27 
March 2021

Awarded

Vested

Lapsed

Total held at 26 
March 2022

173,780

434,452

208,731

521,827

–

–

104,360

260,902

52,520

131,303

83,491

208,731

81,344

203,362

–

–

–

–

–

–

–

–

–

–

(44,662)

(111,655)

337,849

844,624

–

–

104,360

260,902

(5,452)

(13,631)

130,559

326,403

(81,344)

(203,362)

–

–

1   On his resignation as a Director on 30 September 2021, all outstanding awards lapsed.

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Directors’ Service Contracts and Letters of Appointment

Executive Directors have rolling service contracts terminable on no more than one year’s notice served by the Company or Director. In the 
event of early termination, Executive Directors are entitled to a payment equal to the salary due for the unexpired period of their notice, 
payable in monthly instalments, subject to mitigation. Simon Emeny’s contract has been in place for a number of years. In the event of 
early termination, he would be entitled to a payment equal to his base salary and the value of all benefits for the unexpired period of his 
notice, without any reduction for mitigation.

The Chairman and Non-Executive Directors serve the Company on the basis of renewable letters of appointment which can be terminated 
by written notice by either party. No compensation is awarded on termination. 

The following sets out the date of Directors' service contracts and letters of appointment:

Executive Directors

Simon Emeny

Neil Smith

Fred Turner

Date of contract

13 January 1999

16 June 2021

23 May 2019

Non-Executive Directors

Date of letter of appointment 

Michael Turner1

Sir James Fuller

Juliette Stacey

Helen Jones

Richard Fuller2

Robin Rowland

1 July 2013

1 June 2010

24 March 2018

12 March 2019

1 February 2020

23 March 2020

Notice period

12 months

12 months

12 months

Term expires

June 2025

May 2025

July 2024

March 2023

February 2025

March 2024

1   Michael Turner was first appointed to the Board as an Executive Director in January 1985 and became Non-Executive Chairman on 1 July 2013.  
2   Richard Fuller was first appointed to the Board as an Executive Director in December 2009 and was appointed as a Non-Executive Director on 

1 February 2020.

Service contracts and letters of appointment are available for inspection at the AGM and at the Company’s registered office.

External Directorship Fees

The Board may give approval for Executives to have one paid non-executive role and to retain any related fees paid. 

Simon Emeny is the Senior Independent Director of WH Smith PLC, for which he receives and retains an annual fee of £75,000.

Performance Graph and Table

The graph below shows a comparison of the Total Shareholder Return (“TSR”) for the Company’s listed ‘A’ ordinary shares for the last 10 
financial years against the TSR for the companies in the FTSE All Share. The Company is a constituent of this Index and therefore it is an 
appropriate choice for this report.

Fuller, Smith & Turner P.L.C. 9,229
FTSE All Share 16,295

20,000

18,000

16,000

14,000

12,000

10,000

8,000

6,000

4,000

2,000

Mar 12

Mar 13

Mar 14

Mar 15

Mar 16

Mar 17

Mar 18

Mar 19

Mar 20

Mar 21

Mar 22

Fuller, Smith & Turner P.L.C.

FTSE All Share

Source: Thomson Data stream

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Directors’ Remuneration Report
Continued

The table below shows the total remuneration figure for the Chief Executive over the last 10 financial years and the annual bonus and LTIP 
pay-out for each year as a percentage of the maximum available:

Single figure total 
remuneration (£000)

Annual bonus4

LTIP

2013

20141

2015

2016

2017

2018

2019

20202

20213

2022

911

41%

56%

977

77%

64%

1,244

76%

96%

1,418

85%

100%

1,097

1,089

41%

100%

48%

56%

687

48%

nil

600

590

nil

nil

nil

nil

935

61%

nil

1   Simon Emeny was appointed as Group Chief Executive in July 2013. This single total figure comprises the remuneration received by him in the 

financial year, hence includes remuneration for the three months prior to this promotion.

2   One-third of the annual bonus was due to pay out, reflecting the Company’s strong like for like sales performance vs the Peach Tracker. 

However, in light of the broader business circumstances following the outbreak of coronavirus in 2020, the Committee and the Executive 
Directors agreed that it was not appropriate to pay this portion of the annual bonus.

3   Total remuneration includes the Chief Executive’s voluntary 25% reduction in salary from 1 April 2020 to 30 June 2020.
4   Annual bonus as a percentage of the maximum available.

Percentage Change in Remuneration of Directors and Employees

The table below shows the percentage change in the remuneration of the Board of Directors compared with that of the average of all of 
the Company’s employees taken as a whole. Remuneration for employees is based on salary, benefits and annual bonus. The Chairman 
and Non-Executive Directors do not receive any variable pay.

FY2021-FY2022

FY2020-FY2021

Change in annual 
salary/fees

Change in annual 
taxable benefits

Change in annual 
bonus1

Change in annual 
salary/fees

Change in annual 
taxable benefits

Change in
annual bonus1

2.3%

(17.0)%3

(100)%

1.0%

(1.6)%

(1.2)%

8.4%9

–

(44.6)%

8.4%9

6.7%9

9.3%9

9.6%9

10.1%9

9.1%9

8.4%9

0.3%

–

(49.5)%

1.0%

1.3%

n/a

n/a

n/a

n/a

n/a

nil%

n/a

nil%

nil%

n/a

n/a

n/a

n/a

n/a

n/a

(4.0)%

(0.1)%

Nil%

–

–

–

(6.2)%

(6.2)%

(73.9)%

(4.5)%

–

(0.7)%

–

–

–

1.5%

n/a

(93.8)%

n/a

n/a

n/a

–

–

–

n/a

n/a

n/a

n/a

n/a

n/a

Average of all 
employees2

Simon Emeny

Neil Smith4

Adam Councell5

Fred Turner6

Michael Turner

Sir James Fuller

Richard Fuller7

Helen Jones7

Robin Rowland8

Juliette Stacey7

1   Reflects the increase or decrease in the percentage of annual salary paid out as bonus.
2   The employee comparator group excludes pub staff who are employed by other Group companies. 
3   The change in taxable benefits was principally due to the phasing out of company cars into a car allowance benefit. 
4   Neil Smith was appointed on 30 November 2021, therefore the annual comparison from FY2021 to FY2022 is not relevant.
5   Adam Councell was appointed on 27 August 2019, therefore the annual comparison of FY2020 to FY2021 is not relevant. He resigned on 

30 September 2021.

6   Fred Turner was appointed to the Board on 1 June 2019, therefore the annual comparison of FY2020 to FY2021 is not relevant.
7   A number of Non-Executive Directors had role changes during FY2020 (Richard Fuller, Juliette Stacey and Helen Jones), which impacted the 

year on year comparison.

8   Robin Rowland was appointed on 23 March 2020, therefore the annual comparison from FY2020 to FY2021 is not relevant.
9   FY2021 to FY2022 increase in annual salaries for Directors reflects the fact that in the prior year Board members took a voluntary pay decrease 

between April 2020 and June 2020. Non-Executive Director fees were also increased from 1 January 2022.

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CEO Pay Ratio

The following table sets out CEO pay ratio figures, in respect of the financial year ended 26 March 2022. 

Year

FY2022

FY2021

FY2020

25th 
percentile 
pay ratio

Median pay 
ratio

75th 
percentile 
pay ratio 

49.1:1

35.7:1

33.0:1

43.6:1

33.2:1

32.6:1

30.7:1

23.8:1

31.6:1

Method

Option B

Option B 

Option B

The increase in the pay ratio between FY2021 and FY2022 is predominately driven by the CEO receiving a bonus in relation to FY2022 
whereas in the previous year no bonuses were paid. 

The relevant individuals have been identified using Option B, as defined under the relevant regulations, as it is considered to be the most 
appropriate methodology for Fuller’s based on the availability of data at the time the Annual Report was published. 

The respective single figure values for each individual for FY2022 have then been calculated. No estimates were required, and no 
elements of pay were omitted in calculating the relevant single figures.  The figures do not include amounts paid to individuals in respect 
of their tronc share.  The figures for FY2022 are impacted  in the first three months of the financial year by the coronavirus pandemic and 
the furlough payments paid under the Coronavirus Job Retention scheme.

The single figure values for individuals immediately above and below the identified employee at each quartile within the Gender Pay Gap 
analysis were also reviewed. 

The chosen individuals were reviewed to determine if they were representative of the 25th percentile, median and 75th centile employees.  
Where the chosen individual had left the business or had changed roles during the financial year, an alternative employee was used for the 
calculations.  The alternative employee used in each instance was the closest employee to the relevant percentile, who was considered 
representative of that percentile.  For the 52 weeks ended 26 March 2022, no adjustment was needed for the 75th percentile, but 
alternative employees were selected for the 25th percentile and median.

Year

FY2022

Supporting information

Salary

Total pay 

Relative Importance of Spend on Pay 

25th 
percentile 
pay ratio

Median pay 
ratio

75th 
percentile 
pay ratio 

£18,648

£21,016

£29,901

£19,055

£21,439

£30,419

The graph below shows the total remuneration for the Group’s employees compared with other key financial indicators:

120

100

80

60

40

20

0
£m

Remuneration

Taxes
payable to
HMRC1

Capital
expenditure 
and business
combinations2

Dividends
and share
buy-backs3

2022               2021

1   Taxes payable to HMRC is based upon tax incurred in the year and includes corporation tax, VAT, PAYE, NI, duty, stamp duty, non-domestic 

rates, property licences, environmental levies and machine game duty. 

2   Capital expenditure (including business combinations) represents cash paid in the year. 
3   No dividends were paid during FY2021 due to the coronavirus pandemic.

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Directors’ Remuneration Report
Continued

The Remuneration Committee

The Remuneration Committee consists entirely of Independent Non-Executive Directors and the members during the period were Helen 
Jones (Chair), Juliette Stacey and Robin Rowland. The Committee’s terms of reference are available on the Company’s website. The 
Chairman of the Company, Michael Turner, and the Chief Executive, Simon Emeny, are invited to attend the Committee meetings and to 
advise, where appropriate, on the remuneration and performance of the Executive Directors and related matters, except in circumstances 
where their own remuneration is being discussed. Members of the Committee have no personal financial interest in the Company, other 
than as shareholders and Directors. The Committee is advised internally by the Company Secretary, Rachel Spencer, who also acts as 
secretary to the Committee. 

Employee Engagement

The Remuneration Committee receives updates on workforce pay and benefits throughout the Group and considers workforce 
remuneration as part of the review of executive remuneration. The Remuneration Committee did not formally consult directly with 
employees on executive pay during the year but took into account the feedback provided by the People and Talent Director and any 
relevant feedback from employee surveys. Share ownership amongst employees is encouraged and awards were made under the SAYE 
scheme during the course of the year. This tax-advantaged scheme allows employees to participate as shareholders and aligns their 
interests with those of other shareholders.

The Committee’s Advisors

Deloitte LLP was appointed by the Committee in June 2019 and during the year under review continued to provide the Committee and the 
Company with advice in connection with remuneration matters as well as the Company’s LTIP and share option schemes. 

Deloitte is a founding member of the Remuneration Consultants’ Group (“RCG”), which is responsible for the development and 
maintenance of the voluntary Code of Conduct that clearly sets out the role of executive remuneration consultants and the professional 
standards by which they advise their clients. Fees are charged on a time and expenses basis and totalled £26,620 (plus VAT) during 
FY2022 (FY2021: £42,450 (plus VAT)). During the year, Deloitte also provided other unrelated tax advice to the Company. 

The Committee is satisfied that advice received from Deloitte during the year was objective and independent and that all individuals who 
provided remuneration advice to the Committee have no connections with Fuller’s or its Directors that may impair their independence. 
The Committee reviewed the potential for conflicts of interest and judged that there were appropriate safeguards against such conflicts. 

XPS Pension Group provides the Company with advice on matters relating to the defined benefit Company pension plan (now closed). 
XPS Pension Group is authorised and regulated by the Financial Conduct Authority and its actuaries are also separately required to abide 
by Actuarial Profession Standards which include the requirement for them to provide objective and independent advice.

Committee Evaluation 

The Committee reviews its performance with Board members and other participants, through the annual Board evaluation. See further 
information on page 64.

Statement of Voting at Annual General Meeting

At the AGM held on 23 September 2021, votes cast by proxy in respect of the approval of the Directors’ Remuneration Policy and the 
Directors’ Remuneration Report were as follows: 

Resolution text 

Number of 
votes cast for

Percentage of 
votes cast for

Number of 
votes cast 
against

Percentage of 
votes cast 
against

Total 
votes cast

Number of 
votes withheld 

Approval of Remuneration Policy 2021

89,801,044

86.15%

14,436,237

13.85% 104,237,281

5,833,531

Approval of Remuneration Report 2021

106,335,072

95.02%

5,568,608

4.98%

111,903,680

42,708

The Directors’ Remuneration Report, encompassing pages 70 to 84, was approved by the Board and signed on its behalf.

H E L E N   J O N E S
C H A I R   O F   T H E   R E M U N E R AT I O N   C O M M I T T E E

8 June 2022

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Directors’ Report

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The Directors present their report to shareholders together 
with the audited financial statements for the 52 weeks ended 
26 March 2022. The Directors’ Report and the Strategic Report 
(pages 1 to 84) together constitute the management report for 
the purpose of Rule 4.1.8R of the Disclosure Guidance and 
Transparency Rules. Other information relevant to the report, 
including information relevant pursuant to the Companies Act 
2006 and UK Listing Rule 9.8.4R, is incorporated. 

As permitted by legislation, some of the matters required to be 
included in the Directors’ Report have instead been included in 
the Strategic Report as the Board considers them to be of 
strategic importance. Specifically, these are:

Information

Reported in

Pages

Future business developments Strategy

22 and 23

Employee engagement

Stakeholder 
Engagement
Sustainability 
Report

50

45

Engagement with suppliers, 
customers and others

Stakeholder 
Engagement

50 and 51

Emissions reporting

Sustainability 
Report

43

Annual General Meeting

The 2022 AGM will be held at 11am on Thursday 21 July 2022 at 
The George IV, 185 Chiswick High Road, London, W4 2DR. The 
Notice of Meeting which sets out the resolutions to be proposed 
has been posted to shareholders and is available on the 
Company’s website at www.fullers.co.uk.

Articles of Association

The Company’s Articles of Association were adopted in 2014. 
In accordance with the Companies Act 2006, the Articles of 
Association may only be amended by a special resolution of 
shareholders in a general meeting.

Directors 

The names and biographical details of the Directors who served 
on the Board and Board Committees during the financial year and 
up to the date of this report are given on pages 56 and 57. Adam 
Councell’s resignation was effective from 30 September 2021 
and Neil Smith’s appointment was effective from 30 November 
2021. All other Directors served for the full year.   

Appointment and retirement of Directors

The Articles state that the Board may appoint Directors and that 
at the subsequent AGM, shareholders may elect any such 
Director. Alternatively, the Company may directly appoint a 
Director. The Articles also contain the power for the Company to 
remove any Director by special resolution and appoint someone 
in his or her place by ordinary resolution. There are various other 
circumstances under the Articles which would mean that the 
office of a Director would be vacated, including if he or she 
resigns, or becomes of unsound mind or bankrupt. 

At every AGM one-third of the Directors who are subject to 
retirement by rotation or, if their number is not three or any 
multiple of three, then the number nearest to but not exceeding 
one-third shall retire from office but, if there is only one Director 
who is subject to retirement by rotation, he or she shall retire. In 
addition, if any Director has at the start of the AGM been in office 
for more than three years since his or her last appointment or 
re-appointment he or she shall retire at that AGM.

Powers of the Directors

Subject to the Company’s Memorandum and Articles of 
Association and UK legislation, the business of the Company is 
managed by the Board which may exercise all the powers of the 
Company. The Articles of the Company have a section entitled 
“Powers and Duties of the Board” which sets out powers such as 
the rights to establish local boards, to appoint agents, to delegate 
and to appoint persons with the designation “Director” without 
implying that the person is a Director of the Company. There are 
further sections of the Articles entitled “Allotment of Shares” 
setting out the Board’s power to issue shares and purchase the 
Company’s own shares, and “Borrowing Powers” setting out the 
provisions concerning the Company’s power to borrow and give 
security. The Directors have been authorised to allot and issue 
ordinary shares. These powers are exercised under authority of 
resolutions of the Company passed at its AGM.

Directors’ indemnities and insurance

The Articles of Association provide the Directors with indemnities in 
relation to their duties as Directors, including qualifying third party 
indemnity provisions (within the meaning of the Companies Act). 

The Company purchases Directors and Officers liability insurance 
which gives appropriate cover for any legal action brought 
against its Directors. This insurance also covers the Trustees of 
the Company’s defined benefit pension scheme.

Directors’ interests

Details of all Directors’ interests as at the end of the financial year are 
set out in the Directors’ Remuneration Report on pages 77 to 80.

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Dividends

The Company paid an interim dividend of 3.90p per ‘A’ and ‘C’ 
ordinary share of 40p each and 0.39p per ‘B’ ordinary share of 4p 
each on 4 January 2022 (2021: no interim dividend paid). The 
Directors now recommend a final dividend of 7.41p per ‘A’ and ‘C’ 
ordinary share of 40p each and 0.74p per ‘B’ ordinary share of 4p 
each. This makes a total dividend for the financial year of 11.31p 
per ‘A’ and ‘C’ ordinary share of 40p each and 1.13p per ‘B’ 
ordinary share of 4p each (2021: nil).

The total proposed final dividend on ordinary shares will be 
£4.6 million, which, together with the 2022 interim dividend 
payment of £2.4 million and the £120,000 of cumulative 
preference share dividends paid in the year, will result in total 
dividend payments of £7.1 million.

Employees

The Company is committed to treating all of its employees and 
job applicants equally, in line with the Managing Diversity Policy. 
No employee or potential employee receives less favourable 
treatment or consideration on the grounds of race, colour, 
religion, nationality, ethnic origin, sex, sexual orientation, marital 
status, or disability. We give full consideration to applications for 
employment from disabled persons where the requirements of 
the job can be adequately fulfilled by people with disabilities. 
We endeavour to retain the employment of, and arrange suitable 
retraining for, any employee who becomes disabled during their 
employment as well as providing training, career development 
and promotion to disabled employees wherever appropriate. 

During the year, the Company maintained arrangements to 
provide employees with information on matters of concern to 
them, to regularly consult employees for views on matters 
affecting them, to encourage employee involvement in the 
Company’s performance through share schemes, and to 
make all employees aware of financial and economic factors 
affecting the performance of the Group.

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Directors' Report
Continued

External Auditor 

Purchase of Own Shares 

The auditors, Ernst & Young LLP, were appointed by the Directors 
in 2021 following a formal tender process. Ernst & Young LLP 
have indicated their willingness to continue in office, and a 
resolution that they be re-appointed will be proposed at the AGM.

Human Rights

The Board has overall responsibility for ensuring the Company 
upholds and promotes respect for human rights. We respect 
all human rights and regard those rights relating to non-
discrimination, fair treatment and respect for privacy to be most 
relevant in conducting our business. The Company seeks to 
anticipate, prevent and mitigate any potential negative human 
rights impacts as well as enhance positive impacts through our 
policies and procedures and, in particular, through our policies 
regarding employment, equality and diversity, treating our 
stakeholders and customers fairly and information security. Group 
policies seek to ensure that employees comply with the relevant 
legislation and regulations in place to promote good practice.

We are committed to ensuring that there are no forms of modern 
slavery within our operations or supply chains. In line with the 
Modern Slavery Act 2015, we publish an annual Modern Slavery 
and Human Trafficking Statement on our website.

Information Required under the Listing Rules

For the purposes of LR9.8.4R, the information required to be 
disclosed by the LR9.8.4R can be found in the Annual Report in 
the following locations and is hereby incorporated by reference 
into this Directors’ Report:

•  Information about long-term incentives is disclosed in the 

Directors’ Remuneration Report on page 80

•  Any waiver of emoluments by a Director of the Company or any 

subsidiary undertaking is disclosed in the Directors’ 
Remuneration Report on page 75

•  Information about any waiver of dividends or future dividends 

by a shareholder is disclosed on page 86

Political Donations

The Group does not make political donations.

Substantial Shareholdings

At the AGM held on 23 September 2021, the Company was given 
authority to purchase up to 5,822,398 ‘A’ ordinary shares to be 
held as treasury shares to be used in connection with, among 
other purposes, the LTIP and/or other share option schemes. 
Shareholders will be asked to give a similar authority to purchase 
shares up to 10% of the ‘A’ ordinary capital at the 2022 AGM.

The Company’s maximum issued ordinary share capital during the 
year was £25,381,446, comprising 41,082,339 ‘A’ ordinary shares, 
89,052,625 ‘B’ ordinary shares and 13,466,013 ‘C’ ordinary shares.

During the year the Company did not purchase any shares. 

10,028 ‘A’ ordinary shares held in treasury were allocated to 
participants of the Savings Related Share Option Scheme, on 
exercise of options, generating net cash proceeds of £76,873.62. 
As at 26 March 2022, a total of 1,263,118 ‘A’ ordinary shares and a 
total of 4,327,915 ‘B’ ordinary shares are held as treasury shares.

Share Capital

Information on the Company’s financial instruments, capital 
structure and related restrictions is given in notes 26 and 27 to 
the financial statements. Details of significant shareholdings are 
set out below.

As at 26 March 2022, Computershare Trustees Limited holds a 
total of 172,932 ‘A’ ordinary shares on behalf of employees of the 
Company who are participants in its SIP. This represents 0.18% of 
the issued ‘A’ ordinary share capital (excluding shares held in 
treasury). A dividend waiver is in place in respect of the shares 
that have not been allocated to participants. In respect of the 
shares that have been allocated, Computershare Trustees 
Limited exercises voting rights in relation to those shares, having 
consulted with the participants about their voting intentions. 

As at 26 March 2022, the Fuller, Smith & Turner Employee Share 
Ownership Trust held 316,441 ‘B’ ordinary shares and 5,935 ‘C’ 
ordinary shares in the Company. A dividend waiver is in place to 
cover the entire holding. The Trustees do not exercise the voting 
rights attached to shares held in the Trust.

The Company had been notified under the Disclosure Guidance and Transparency Rules of the following holdings of voting rights of its 
listed issued share capital:

‘A’ ordinary shares of 40p each

BlackRock, Inc

Lansdowne Partners (UK) LLP

Ameriprise Financial, Inc. (Columbia Threadneedle) 

% of total voting rights

As at 
 26 March 
2022

11.16

8.40

4.68

As at 
 7 June 
2022

10.69

8.40

4.68

It should be noted that these holdings may have changed since the Company was notified of them as notification of any change is not 
required until the next notifiable threshold is crossed.

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The Company is also aware of the following interests in 3% or more of the voting rights in the two classes of its unlisted share capital:

 ‘B’ ordinary shares of 4p each

Mr A W M Mitchell & Burges Salmon Trustees Ltd1

Mr R H F Fuller & Mr P J Turner & Mr P A Sheils1

Mr A G F Fuller

Mr R H F Fuller & Mr P A Sheils & Mr P J Turner1

Dunarden Limited

Mr R D Inverarity

Mr G F Inverarity

Mr M J Turner

Miss S M Turner

Mr R H F Fuller

Mr T J M Turner

 ‘C’ ordinary shares of 40p each

Mr A W M Mitchell & Burges Salmon Trustees Ltd1

Mr T J M Turner

Miss S M Turner

Mr P A R Carter & Sir J H F Fuller1

Sir J H F Fuller & Mr A W M Mitchell1 

Mrs D M St. C Turner

Mr C D W Williams

1   Shares held for the benefit of a Trust.

Post Balance Sheet Events

As at 
26 March 
2022

14.85

As at 
 7 June 
2022

14.85

7.66

5.74

4.62

3.60

3.59

3.48

3.39

3.33

3.08

3.00

7.66

5.74

4.62

3.60

3.59

3.48

3.39

3.33

3.08

3.00

As at 
26 March 
2022

33.31

As at 
 7 June 
2022

33.31

6.66

5.64

4.61

4.43

3.32

3.25

6.66

5.64

4.61

4.43

3.32

3.25

Post balance sheet events are disclosed in note 31 to the financial statements.

Significant Agreements

The Group has entered into a number of agreements with the major brewers operating in the UK under which it buys beers, and these 
agreements may be terminated by the other party should the Group undergo a change of control. 

In the event of a change of control, the Company is obliged to notify its main bank lenders of such. The lenders shall not be obliged to fund 
any new borrowing requests and the facilities will lapse after 30 days from the change of control if terms on which they can continue have 
not been agreed. All borrowings including accrued interest will become repayable within 10 days of such a lapse. 

The service agreements of the Executive Directors include provisions regarding a change of control. Further details are included in the 
Directors’ Remuneration Policy published in the 2021 Annual Report.

By order of the Board

R A C H E L   S P E N C E R
C O M P A N Y   S E C R E T A R Y

8 June 2022

Fuller, Smith & Turner P.L.C.
Pier House
86-93 Strand-on-the-Green
London W4 3NN
Registered in England under number: 241882

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Directors’ Responsibilities Statement

Statement as to Preparation of Financial Statements

The Directors confirm, to the best of their knowledge:

•  that these financial statements, prepared in accordance with 
international accounting standards in conformity with the 
requirements of the Companies Act 2006 and IFRSs, give a 
true and fair view of the assets, liabilities, financial position 
and profit of the Group and Company taken as a whole;
•  that the Annual Report and the Strategic Report includes 
a fair review of the development and performance of the 
business and the position of the Group and Company taken 
as a whole, together with a description of the principal risks 
and uncertainties that they face; and

•  that they consider the Annual Report and the financial 
statements, taken as a whole, provides the information 
necessary to assess the Company’s performance, business 
model and strategy and is fair, balanced and understandable.

The Directors of Fuller, Smith & Turner P.L.C. are listed on pages 
56 and 57.

Directors’ Statement as to Disclosure of Information 
to Auditors

The Directors who were members of the Board at the time of 
approving the Directors’ Report are listed on pages 56 and 57. 
Having made enquiries of fellow Directors and of the Company’s 
auditors, each of these Directors confirms that:

•  to the best of each Director’s knowledge and belief, there 
is no information relevant to the preparation of this report 
of which the Company’s auditors are unaware; and 
•  each Director has taken all the steps a Director might 
reasonably be expected to have taken to be aware of 
any relevant audit information and to establish that the 
Company’s auditors are aware of that information.

On behalf of the Board

M I C H A E L   T U R N E R
C H A I R M A N

8 June 2022

Statement of Directors’ Responsibilities in Respect of the 
Financial Statements

The Directors are responsible for preparing the Strategic Report, 
the Annual Report, the Remuneration Report and the Group and 
Company financial statements in accordance with applicable 
United Kingdom law and regulations. 

Company law requires the Directors to prepare financial 
statements for each financial year. Under that law, the Directors 
have elected to prepare the financial statements in accordance 
with international accounting standards in conformity with the 
requirements of the Companies Act 2006. 

Under company law, the Directors must not approve the financial 
statements unless they are satisfied that they give a true and fair 
view of the state of affairs and profit or loss of the Group and 
Company for the financial period.

Under the Financial Conduct Authority’s Disclosure Guidance and 
Transparency Rules, Group financial statements are required to 
be prepared in accordance with international financial reporting 
standards (“IFRSs”). In preparing the Group and Company 
financial statements, the Directors are required to:

•  select suitable accounting policies in accordance with IAS 8 
Accounting policies, changes in accounting estimates and 
errors and then apply them consistently;

•  present information, including accounting policies, in a 
manner that provides relevant, reliable, comparable and 
understandable information;

•  provide additional disclosures when compliance with the 

specific requirements in IFRSs is insufficient to enable users 
to understand the impact of particular transactions, other 
events and conditions on the Group and Company financial 
position and financial performance;

•  make an assessment of the Company’s ability to continue 

as a going concern;

•  state that the Group and Company have complied with 

international accounting standards in conformity with the 
requirements of the Companies Act 2006 and IFRSs subject 
to any material departures disclosed and explained in the 
financial statements; and

•  make judgements and estimates that are reasonable and prudent.

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Group’s 
transactions and disclose with reasonable accuracy at any 
time the financial position of the Group and Company and 
enable them to ensure that the financial statements and the 
Remuneration Report comply with the Companies Act 2006 and 
applicable regulations, including the requirements of the Listing 
Rules and the Disclosure and Transparency Rules (“DTR”) and in 
the case of the Group financial statements, with Article 4 of the 
IAS Regulation. They are also responsible for safeguarding the 
assets of the Group and hence for taking reasonable steps for 
the prevention and detection of fraud and other irregularities.

The Directors are responsible for preparing the Annual Report in 
accordance with applicable law and regulations. The Directors 
are responsible for the maintenance and integrity of the corporate 
and financial information included on the Company’s website. 
Legislation in the United Kingdom governing the preparation and 
dissemination of financial statements may differ from legislation 
in other jurisdictions.

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Independent Auditor’s Report 
to the members of Fuller, Smith & Turner P.L.C

Opinion

In our opinion:

•  Fuller, Smith & Turner P.L.C.’s Group financial statements and Company financial statements (the “financial statements”) give a true and 
fair view of the state of the Group’s and of the Company’s affairs as at 26 March 2022 and of the Group’s profit for the 52 week period 
(the ‘period’) then ended;

•  the Group financial statements have been properly prepared in accordance with UK adopted international accounting standards;
•  the Company financial statements have been properly prepared in accordance with UK adopted international accounting standards as 

applied in accordance with section 408 of the Companies Act 2006; and

•  the financial statements have been prepared in accordance with the requirements of the Companies Act 2006. 

We have audited the financial statements of Fuller, Smith & Turner P.L.C. (the ‘Company’) and its subsidiaries (the ‘Group’) for the period 
ended 26 March 2022 which comprise:

Group

Company

Group balance sheet as at 26 March 2022

Company balance sheet as at 26 March 2022

Group income statement for the 52 week period then ended

Group statement of comprehensive income for the 52 week 
period then ended

Company statement of changes in equity for the 52 week period 
then ended

Company cash flow statement for the 52 week period then ended 

Group statement of changes in equity for the 52 week period 
then ended

Related notes 1 to 31 to the financial statements including a 
summary of significant accounting policies

Group cash flow statement for the 52 week period then ended

Related notes 1 to 31 to the financial statements, including a 
summary of significant accounting policies

The financial reporting framework that has been applied in their preparation is applicable law and UK adopted international accounting 
standards and as regards the Company financial statements, as applied in accordance with section 408 of the Companies Act 2006.

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Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities 
under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. 
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Independence

We are independent of the Group and Company in accordance with the ethical requirements that are relevant to our audit of the financial 
statements in the UK, including the FRC’s Ethical Standard as applied to listed public interest entities, and we have fulfilled our other 
ethical responsibilities in accordance with these requirements. 

The non-audit services prohibited by the FRC’s Ethical Standard were not provided to the Group or the Company and we remain 
independent of the Group and the Company in conducting the audit. 

Conclusions relating to going concern 

In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in the preparation 
of the financial statements is appropriate. Our evaluation of the directors’ assessment of the Group and Company’s ability to continue to 
adopt the going concern basis of accounting included the following:

•  We confirmed our understanding of the Group’s going concern assessment process and Management’s related Board memoranda.
•  The audit engagement partner increased her time directing and supervising the audit procedures on going concern and utilised 

corporate finance specialists, with relevant hospitality sector expertise, to assist in assessing the assumptions employed.

•  We assessed the appropriateness of the duration of the going concern review period to the end of June 2023 and considered whether 

there are any known events or conditions that will occur beyond the period.

•  We obtained cash flow forecast models used by the Board in its assessment and checked their arithmetical accuracy.
•  We agreed the debt facilities included in the model to the post year-end executed debt agreements and confirmed the key terms and 

the calculation of covenants within the going concern review period against the terms of these agreements.

•  We obtained the cashflow forecast models (base case, downside and reverse stress test) to the end of June 2023, used by the Board in 

its assessment, reviewing their arithmetical accuracy, whether they have been approved by the Board and considering the Group’s 
historical forecasting accuracy for periods when the Group’s pubs were able to trade without restrictions.

•  We challenged the adequacy of liquidity and covenant headroom in the base and downside case forecasts by reviewing external market 

data for any contradictory evidence and applied additional sensitivity analysis on revenue, cost inflation and potential changes in 
interest rates as these are considered the most relevant assumptions, in order to understand the Group’s resilience to a range of 
downside scenarios. 

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Independent Auditor’s Report
to the members of Fuller, Smith & Turner P.L.C
Continued

•  We confirmed the calculation of the reverse stress test scenario and considered the likelihood of the occurrence of the combination 

of sensitivities applied as remote.

•  We read the Board minutes to identify any matters that may impact the going concern assessment. 
•  We assessed the appropriateness of the going concern disclosures in describing the risks associated with the Group’s ability 

to continue as a going concern for the review period to the end of June 2023.

Our key observations

The key observations we communicated to the Audit Committee were that the Group has committed borrowing facilities (totalling 
£200m) and available liquidity throughout the going concern period as a result of the post year-end refinance. In management’s base 
case and downside scenarios (which reflect high-cost inflation and a slowdown in customer spending influenced by the current cost of 
living crisis) the Group remains in compliance with all banking covenants through the going concern period. 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually 
or collectively, may cast significant doubt on the Group and  Company’s ability to continue as a going concern for a period of 12 months to 
the end of June 2023. 

In relation to the Group and Company’s reporting on how they have applied the UK Corporate Governance Code, we have nothing material 
to add or draw attention to in relation to the directors’ statement in the financial statements about whether the directors considered it 
appropriate to adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this 
report.  However, because not all future events or conditions can be predicted, this statement is not a guarantee as to the Group’s ability 
to continue as a going concern.

Going concern has also been determined to be a key audit matter

Overview of our audit approach:

Group

Audit scope

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Key audit matters

Company

•  We performed an audit of the complete financial information of the Group, which accounted for 100% of 

the profit before taxation, 100% of revenue and 100% of total assets. Our approach to scoping and resulting 
coverage is consistent with 2021. 

•  Going concern
•  Impairment of property, plant and equipment and right-of-use assets
•  Management override in the recognition of revenue

Materiality

•  Overall Group materiality of £1.27 million (2021: £0.9 million) which represents 0.5% of the Group’s revenue. 

An overview of the scope of the Company and Group audits 

Tailoring the scope

Our assessment of audit risk, our evaluation of materiality and our allocation of performance materiality determine our audit scope 
for each Company within the Group.  Taken together, this enables us to form an opinion on the consolidated financial statements. 
The Group’s operations are based solely in the United Kingdom with a single head office and finance function and therefore all audit 
procedures are completed by one audit team at this location. 

In assessing the risk of material misstatement to the Group financial statements, and to ensure we had adequate quantitative coverage 
of significant accounts in the financial statements we performed full scope audit procedures over 100% of the Group’s results for the 52 
week period ended 26 March 2022 and 100% of the Group’s total assets at that date. We obtained an understanding of the entity-level 
controls of the Group which assisted us in identifying and assessing risks of material misstatement due to fraud or error, as well as 
assisting us in determining the most appropriate audit strategy. This approach is consistent with the prior period. 

Climate change  

There has been increasing interest from stakeholders as to how climate change will impact the Group. The Group has determined that 
the most significant future impacts from climate change on its operations will be from increased occurrence of extreme weather events, 
regulations, government interventions, reporting obligations and inability to meet climate change targets. These are explained on pages 
48-49 in the required Task Force for Climate related Financial Disclosures and on pages 36 to 39 in the principal risks and uncertainties, 
which form part of the “Other information,” rather than the audited financial statements. Our procedures on these disclosures therefore 
consisted solely of considering whether they are materially inconsistent with the financial statements or our knowledge obtained in the 
course of the audit or otherwise appear to be materially misstated.  

Our audit effort in considering climate change was focused on ensuring that the effects of material climate risks disclosed on page 126 
have been appropriately reflected in asset values and associated disclosures where values are determined through modelling future cash 
flows, being goodwill, property, plant and equipment and right-of-use assets. We also challenged the Directors’ considerations of climate 
change in their assessment of going concern and viability and associated disclosures. 

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Key audit matters 

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the financial statements 
of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we 
identified. These matters included those which had the greatest effect on: the overall audit strategy, the allocation of resources in the 
audit; and directing the efforts of the engagement team. These matters were addressed in the context of our audit of the financial 
statements as a whole, and in our opinion thereon, and we do not provide a separate opinion on these matters.

Risk 

Our response to the risk

Key observations communicated 
to the Audit Committee 

Impairment of property, plant and 
equipment (PPE) and right-of-use 
assets (ROUA)

Refer to the Audit Committee Report 
(page 67); Accounting policies (page 
107); and Note 13 of the Consolidated 
Financial Statements (page 125)

As at 26 March 2022, the carrying 
value of PPE is £592.7million 
(2021: £590.2million) and right-of-use 
asset is £73.8million 
(2021: £81.9million).

The continued uncertainties over 
the current economic environment 
caused by the COVID-19 pandemic, 
the current high levels of cost inflation 
and any changes in consumer 
spending habits arising from the 
‘cost of living’ crisis, has been 
identified as an indicator of 
impairment. 

Impairment for tangible assets (PPE 
and ROUA) is tested on the basis of 
each individual cash generating unit 
(CGU) - an individual pub site.

There is a risk that pubs may not 
achieve the anticipated business 
performance to support their carrying 
value. This could lead to an 
impairment charge that has not been 
recognised by management. 

Significant judgement is required in 
forecasting future cash flows of each 
pub, the long-term growth rate and 
the rate at which cash flows are 
discounted. For a portion of the pub 
estate where the value-in-use model 
may indicate an impairment charge, 
an overlay based on the market value 
approach is performed which involves 
significant judgement in determining 
the fair value of these pubs.  

The impairment charge is classified 
as a separately disclosed item in the 
Income Statement.

We gained an understanding through a walkthrough of the 
process and controls management has in place over the 
impairment process.

We validated that the methodology of the impairment exercise is 
consistent with the requirements of IAS 36 Impairment of Assets, 
including appropriate identification of cash generating units and the 
allocation of central service costs in the value in use calculations.

We tested the arithmetical accuracy and integrity of the 
impairment model and confirmed that the forecasts were 
consistent with the Board approved forecasts and those 
used in the going concern assessment. 

We agreed the carrying value of each CGU back to the fixed 
asset register. 

Below we summarise the procedures performed in relation to 
the key judgements for the tangible (PPE and ROUA) assets 
impairment review:

Based on our audit procedures 
we have concluded the 
impairment charge of 
£3.3 million (being £3.3m 
million PP&E impairment) is 
appropriately determined. We 
highlighted that a reasonably 
possible change in certain key 
assumptions including sales 
forecasts and risk adjustment 
factors could lead to material 
additional impairment 
charges. We concluded 
appropriate disclosures had 
been included by management 
for the above assumptions and 
that the impairment is 
appropriately presented as 
separately disclosed items 
given market practice.

•  In respect of the impact of COVID-19, cost information and 
consumer spending habits on both short-term trading and 
the longer-term growth rate, we compared management’s 
assumptions against external economic forecasts and actual 
performance from the last year. 

•  We critically challenged and assessed the reasonableness of 
management’s recovery assumptions and post-COVID-19 
assumptions with the assistance of our EY sector specialists. 

•  We also performed sensitivity analysis based on reasonable 

possible changes to key assumptions determined by 
management being revenue, discount rate and long-term 
growth rate. We assessed that the reasonably possible change 
in assumptions applied by management were appropriate by 
reference to the ranges independently established by our work.

•  We used our internal valuations specialists to support our 

assessment of the discount rate and long-term growth rate 
applied to cashflows by independently determining an 
acceptable range of values for each assumption. 

•  Where management’s pub impairment assessment was based 
on the fair value approach, we obtained an external property 
valuation from management’s specialists on a sample of pubs 
and reviewed the methodology applied and audited the key 
assumptions that form part of the valuation in light of recent 
transactions in the market. 

We assessed the disclosures in notes to the financial statements 
against the requirements of IAS 36 Impairment of Assets, in 
particular the requirement to disclose further sensitivities for CGUs 
where a reasonably possible change in a key assumption would 
cause an impairment. We also assessed the related separately 
disclosed item accounting treatment by reference to the Company’s 
accounting policy, industry practice and the FRC guidance.

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Independent Auditor’s Report
to the members of Fuller, Smith & Turner P.L.C
Continued

Key observations communicated 
to the Audit Committee 

We concluded that revenue 
was reasonably stated.

We did not identify any 
instances of management 
override in relation to revenue.

Risk 

Our response to the risk

Management override in the  
recognition of revenue

Refer to the Accounting policies 
(page 111) and Note 3 of the financial 
statements (page 115)

We performed a walkthrough of each of the Group’s significant 
revenue processes, including the recording of manual journal 
adjustments, and assessed the design effectiveness of the key  
controls that are in place.

We applied correlation data analysis over the Group’s entire 
revenue journal population to identify how much of the Group’s 
revenue is converted to cash postings and to isolate non-standard 
revenue transactions for further analysis, focusing our testing on 
higher risk transactions identified. We determined the higher risk 
journal entries to be the adjustments made at or near the end of 
the reporting period, post-closing adjustments and other 
adjustments made to record transactions outside the normal 
course of business and performed substantive procedures to 
obtain sufficient appropriate audit evidence that those entries 
were properly supported and approved.

We searched for any topside journals to revenue, but none were 
identified.

We performed cut-off testing procedures including review of post 
period end cash receipts and journals, and an analytical review of 
significant variances to the prior year, to assess for completeness.

The Group recorded revenue of 
£253.8 million in the period 
(2021: £73.2 million), including 
£228.8 million in the Managed 
houses segment (2021: £64.0 million) 
and £25.0 million in the Tenanted Inns 
segment (2021: £9.2 million). 

The vast majority of the Group’s 
revenue transactions are non-
complex, with no judgement 
applied over the amount recorded. 

We consider the significant risk  
relating to fraud in revenue recognition 
to be around management override 
of controls and topside journals to 
revenue in the managed and 
tenanted estate. 

For managed houses, revenue is 
typically comprised of a large number 
of low value transactions. Although 
there is little management judgement 
involved, there is a risk that manual 
topside adjustments could be posted 
which could result in revenue being 
overstated or not recorded. For 
Tenanted Inns there is also a risk that 
manual topside adjustments could be 
posted to revenue.

In the prior year, our auditor’s report included a key audit matter in relation to the deferred taxation on the pub estate. This is no longer 
a key audit matter as the error found in the prior year audit has been resolved.  

Our application of materiality 

We apply the concept of materiality in planning and performing the audit, in evaluating the effect of identified misstatements on the audit 
and in forming our audit opinion.  

Materiality

The magnitude of an omission or misstatement that, individually or in the aggregate, could reasonably be expected to influence the 
economic decisions of the users of the financial statements. Materiality provides a basis for determining the nature and extent of our 
audit procedures.

We determined materiality for the Group and Company to be £1.27 million (2021: £0.9 million), which is 0.5% of the Group’s revenue 
(2021: 3% of normalised profit before tax and separately disclosed items). We believe that revenue is an appropriate materiality basis for 
2022 due to its prominence in financial reporting to the Group’s equity and debt stakeholders in the context of the Group which has not 
returned to a normalised level of profit.  

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Performance materiality

The application of materiality at the individual account or balance level.  It is set at an amount to reduce to an appropriately low level the 
probability that the aggregate of uncorrected and undetected misstatements exceeds materiality.

On the basis of our risk assessments, together with our assessment of the Group’s overall control environment, our judgement was 
that performance materiality was 75% (2021: 50%) of our planning materiality, namely £0.95m (2021: £0.45m).  We have increased our 
performance materiality from the prior year as this is no longer a first year audit and based on our experience from the prior year audit. 

Reporting threshold

An amount below which identified misstatements are considered as being clearly trivial.

We agreed with the Audit Committee that we would report to them all uncorrected audit differences in excess of £64,000 (2021: £45,000), which 
is set at 5% of planning materiality, as well as differences below that threshold that, in our view, warranted reporting on qualitative grounds.  

We evaluate any uncorrected misstatements against both the quantitative measures of materiality discussed above and in light of other 
relevant qualitative considerations in forming our opinion.

Other information  

The other information comprises the information included in the annual report other than the financial statements and our auditor’s report 
thereon. The directors are responsible for the other information contained within the annual report. 

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in this 
report, we do not express any form of assurance conclusion thereon. 

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with 
the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we 
identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a 
material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a 
material misstatement of the other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, the part of the directors’ remuneration report to be audited has been properly prepared in accordance with the Companies 
Act 2006.

In our opinion, based on the work undertaken in the course of the audit:

•  the information given in the strategic report and the directors’ report for the financial year for which the financial statements are 

prepared is consistent with the financial statements; and 

•  the strategic report and the directors’ report have been prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the Group and the Company and its environment obtained in the course of the audit, 
we have not identified material misstatements in the strategic report or the directors’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, 
in our opinion:

•  adequate accounting records have not been kept by the Company, or returns adequate for our audit have not been received from 

branches not visited by us; or

•  the Company financial statements and the part of the Directors’ Remuneration Report to be audited are not in agreement with the 

accounting records and returns; or

•  certain disclosures of directors’ remuneration specified by law are not made; or
•  we have not received all the information and explanations we require for our audit

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Independent Auditor’s Report
to the members of Fuller, Smith & Turner P.L.C
Continued

Corporate Governance Statement

We have reviewed the directors’ statement in relation to going concern, longer-term viability and that part of the Corporate Governance 
Statement relating to the Group and Company’s compliance with the provisions of the UK Corporate Governance Code specified for our 
review by the Listing Rules.

Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the Corporate Governance 
Statement is materially consistent with the financial statements or our knowledge obtained during the audit

•  Directors’ statement with regards to the appropriateness of adopting the going concern basis of accounting and any material 

uncertainties identified set out on page 31;

•  Directors’ explanation as to its assessment of the Company’s prospects, the period this assessment covers and why the period is 

appropriate set out on page 104;

•  Director’s statement on whether it has a reasonable expectation that the Group will be able to continue in operation and meets its 

liabilities set out on page 104;

•  Directors’ statement on fair, balanced and understandable set out on page 88;
•  Board’s confirmation that it has carried out a robust assessment of the emerging and principal risks set out on page 35;
•  The section of the annual report that describes the review of effectiveness of risk management and internal control systems set out on 

page 67; and;

•  The section describing the work of the audit committee set out on page 66. 

Responsibilities of directors

As explained more fully in the directors’ responsibilities statement set out on page 88, the directors are responsible for the preparation of 
the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine 
is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the directors are responsible for assessing the Group and Company’s ability to continue as a going 
concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors 
either intend to liquidate the Group or the Company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements 

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, 
but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be 
expected to influence the economic decisions of users taken on the basis of these financial statements.  

Explanation as to what extent the audit was considered capable of detecting irregularities, including fraud 

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our 
responsibilities, outlined above, to detect irregularities, including fraud. The risk of not detecting a material misstatement due to fraud is 
higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or 
intentional misrepresentations, or through collusion.  The extent to which our procedures are capable of detecting irregularities, including 
fraud is detailed below.

However, the primary responsibility for the prevention and detection of fraud rests with both those charged with governance of the 
Company and management. 

•  We obtained an understanding of the legal and regulatory frameworks that are applicable to the Group and determined that the most 

significant are Companies Act 2006, Health & Safety and food hygiene laws, Minimum Wage regulations, Money Laundering regulations 
and the UK Corporate Governance Code 2018. 

•  We understood how the Company is complying with those frameworks by making inquires of management, those charged with 

governance, those responsible for legal and compliance procedures and the Company Secretary. We corroborated our inquires through 
inspection of board minutes and correspondence with regulatory authorities and through attendance at Audit Committee meetings.

•  We assessed the susceptibility of the Group’s financial statements to material misstatement, including how fraud might occur by 

making inquiries of management, those charged with governance and various other individuals within the financial reporting function. 
We corroborated these inquiries by inspecting board minutes, internal audit reports and findings, reports to the Group’s internal 
whistleblowing hotline and by understanding both the Group’s bonus scheme structure and the expectations of investors and analysts, 
to understand areas in which individuals may be incentivised to commit fraud.

•  Based on this understanding we designed our audit procedures to identify non-compliance with such laws and regulations. Our 

procedures involved making inquiries as described above, inspecting minutes of all significant board and committee meetings, reading 
correspondence with regulatory authorities, testing manual journal entries with higher risk characteristics and testing unusual or 
non-standard transactions.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website 
at https://www.frc.org.uk/auditorsresponsibilities.  This description forms part of our auditor’s report.

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Other matters we are required to address  

•  Following the recommendation from the audit committee, we were appointed by the Company on 27 January 2021 to audit the 

financial statements for the period ending 26 March 2021 and subsequent financial periods. 

The period of total uninterrupted engagement including previous renewals and reappointments is 2 years, covering the years ending 
27 March 2021 to 26 March 2022.

•  The audit opinion is consistent with the additional report to the audit committee.

Use of our report

This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006.  
Our audit work has been undertaken so that we might state to the Company’s members those matters we are required to state to them in 
an auditor’s report and for no other purpose.  To the fullest extent permitted by law, we do not accept or assume responsibility to anyone 
other than the Company and the Company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

R A C H E L   S A V A G E   ( S E N I O R   S TA T U T O R Y   A U D I T O R )
F O R   A N D   O N   B E H A L F   O F   E R N S T   &   Y O U N G   L L P,   S T AT U T O R Y   A U D I T O R
L O N D O N

08 June 2022

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S
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Group Income Statement
for the 52 weeks ended 26 March 2022

52 weeks ended 26 March 2022 

52 weeks ended 27 March 2021 

Before 
separately 
disclosed 
items 
£m

Separately 
disclosed 
items
£m

Note

Before 
separately 
disclosed 
items 
£m 

Separately 
disclosed 
items 
£m

Total 
£m

Total 
£m 

 253.8 

(235.3) 

–

 18.5 

(11.3) 

–

 7.2 

(1.2) 

 6.0 

–

 6.0 

Pence

9.79

9.73

0.98

0.97

9.79

9.73

0.98

0.97

–

 253.8 

 73.2 

–

 73.2 

(2.0) 

(237.3) 

(113.7) 

(14.8) 

(128.5) 

–

(2.0) 

–

 6.3 

 4.3 

(3.2) 

 1.1 

–

 1.1 

–

 16.5 

(11.3) 

 6.3 

 11.5 

(4.4) 

 7.1 

–

7.1

 0.2 

(40.3) 

(8.4) 

–

(48.7) 

 8.9 

(39.8) 

(0.5) 

(40.3) 

–

(14.8) 

 (0.1)

 5.8 

(9.1) 

 0.7 

(8.4) 

(0.9) 

(9.3) 

Pence

11.59

11.51

Pence

(73.00)

(73.00)

1.16

1.15

(7.30)

(7.30)

11.59

11.51

(72.09)

(72.09)

1.16

1.15

(7.21)

(7.21)

 0.2 

(55.1) 

(8.5) 

 5.8 

(57.8) 

 9.6 

(48.2) 

(1.4) 

(49.6) 

Pence

(89.84)

(89.84)

(8.98)

(8.98)

(87.31)

(87.31)

(8.73)

(8.73)

Continuing 

Revenue

Operating costs 

Other income 

Operating profit/(loss)

Finance costs

Profit on disposal of properties

Profit/(loss) before tax

Tax 

3

4

3

6

5

Profit/(loss) for the year from continuing operations 

Net loss from discontinued operations after tax 

19

Profit/(loss) for the year 

Group

Earnings/(loss) per share per 40p ‘A’ and ‘C’ ordinary 
share

8, 19

8, 19

8, 19

8, 19

8

8

8

8

Basic

Diluted

6
9

Earnings/(loss) per share per 4p ‘B’ ordinary share

Basic

Diluted

Continuing operations

Earnings/(loss) per share per 40p ‘A’ and ‘C’ ordinary 
share

Basic

Diluted

Earnings/(loss) per share per 4p ‘B’ ordinary share

Basic

Diluted

2
2
0
2

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Group Statement of Comprehensive Income
for the 52 weeks ended 26 March 2022

Profit/(loss) for the year

Items that may be reclassified to profit or loss in subsequent years (net of tax)

Net gains on valuation of financial assets and liabilities

Tax related to items that may be reclassified to profit or loss

Items that will not be reclassified to profit or loss in subsequent years (net of tax)

Net actuarial gains/(losses) on pension schemes

Tax related to items that will not be reclassified to profit or loss

Other comprehensive gains/(losses) for the year, net of tax

Total comprehensive income/(expenses) for the year, net of tax

Note

26

7

23

7

 52 weeks 
ended 
26 March 
2022
 £m

 52 weeks 
ended 
27 March 
2021
 £m

7.1

(49.6)

0.5

(0.1)

15.5

(3.8)

12.1

19.2

0.5

(0.1)

(1.0)

0.2

(0.4)

(50.0)

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Group Balance Sheet
26 March 2022

Non-current assets
Intangible assets
Property, plant and equipment
Investment properties
Retirement benefit obligations
Right-of-use assets 
Total non-current assets
Current assets
Inventories
Trade and other receivables
Current tax receivable
Cash and short-term deposits
Total current assets
Assets classified as held for sale
Total assets
Current liabilities
Trade and other payables
Provisions
Borrowings
Lease liabilities
Other financial liabilities
Total current liabilities
Non-current liabilities
Borrowings
Lease liabilities
Other financial liabilities
Retirement benefit obligations
Deferred tax liabilities
Total non-current liabilities
Net assets
Capital and reserves
Share capital
Share premium account
Capital redemption reserve
Own shares
Hedging reserve
Retained earnings
Total equity

Approved by the Board and signed on 8 June 2022.

M   J   T U R N E R ,   F C A
C H A I R M A N

Registered Number: 241882

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Group 
2022 
£m

Group 
2021
 £m

Note

10 
11 
12 
23
16

17 
18 

22 

20

21
25
22 
16
14

22
16 
14
23
7 

27 
27
27 
27
27

29.5
592.7
1.6
16.2
73.8
713.8

3.6
10.7
0.6
15.6
30.5
5.4
749.7

(57.1)
(0.5)
(120.0)
(6.8)
(0.1)
(184.5)

(27.5)
(73.9)
–
(1.9)
(12.7)
(116.0)
449.2

25.4
53.2
3.7
(16.6)
(0.1)
383.6
449.2

27.3
590.2
3.1
–
81.9
702.5

2.1
11.5
4.0
17.1
34.7
9.6
746.8

(28.7)
(4.0)
(207.7)
(6.7)
–
(247.1)

(27.5)
(83.2)
(0.7)
(3.5)
(5.3)
(120.2)
379.5

22.8
4.2
3.7
(17.0)
(0.5)
366.3
379.5

 
 
 
 
 
 
Company Balance Sheet
26 March 2022

Company 
2022 
£m

Company 
2021 
£m

Note 

10 
11 
12 
23
16 
15 

17
18 

22 

20

21 
25

22

16
14

22 
16 
14
23 
7 

27 
27
27 
27
27

6.2
592.7
1.6
16.2
73.3
109.1
799.1

3.6
10.7
0.6
15.6
30.5
5.4
835.0

(193.8)
(0.5)

(120.0)

(6.5)
(0.1)
(320.9)

(27.5)
(72.8)
–
(1.9)
(12.8)
(115.0)
399.1

25.4
53.2
3.7
(16.6)
(0.1)
(1.6)
335.1
399.1

4.0
590.2
3.1
–
81.4
109.3
788.0

2.1
11.4
3.9
16.9
34.3
9.6
831.9

(161.6)
(4.0)

(207.7)

(6.5)
–
(379.8)

(27.5)
(81.8)
(0.7)
(3.5)
(5.4)
(118.9)
333.2

22.8
4.2
3.7
(17.0)
(0.5)
(1.6)
321.6
333.2

Non-current assets
Intangible assets
Property, plant and equipment
Investment properties
Retirement benefit obligations
Right-of-use assets 
Investments in subsidiaries
Total non-current assets
Current assets
Inventories
Trade and other receivables
Current tax receivable
Cash and short-term deposits
Total current assets
Assets classified as held for sale
Total assets
Current liabilities
Trade and other payables
Provisions

Borrowings

Lease liabilities
Other financial liabilities
Total current liabilities
Non-current liabilities
Borrowings
Lease liabilities
Other financial liabilities
Retirement benefit obligations
Deferred tax liabilities
Total non-current liabilities
Net assets
Capital and reserves
Share capital
Share premium account
Capital redemption reserve
Own shares
Hedging reserve
Merger reserve
Retained earnings
Total equity

Profit attributable to ordinary shareholders and included in the financial statements of the Parent Company was £3.3 million 
(2021: £50.7 million loss).

Approved by the Board and signed on 8 June 2022.

M   J   T U R N E R ,   F C A
C H A I R M A N

Registered Number: 241882

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2

 
 
 
 
 
 
Group Statement of Changes in Equity 
for the 52 weeks ended 26 March 2022

Group

At 28 March 2020 

Loss for the year

Other comprehensive income/(expense) 
for the year

Total comprehensive income/(loss) 
for the year

Shares released from ESOT and treasury

Share-based payment credits

At 27 March 2021

Profit for the year

Other comprehensive income for the year

Total comprehensive income for the year

Shares released from ESOT and treasury

Dividends (note 9)

Share-based payment charges

Tax credited directly to equity 

At 26 March 2022

Share 
capital
 (note 27)
£m

Share 
premium 
account 
(note 27)
 £m

Capital 
redemption 
reserve
(note 27)
£m 

Own shares 
(note 27)
£m

Hedging 
reserve 
£m

Retained 
earnings
£m

22.8 

4.2 

3.7 

(17.1)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

0.1

–

(0.9)

–

0.4

0.4

–

–

Total 
£m

429.8 

(49.6)

417.1 

(49.6)

(0.8)

(0.4)

(50.4)

(50.0)

(0.1)

(0.3)

–

(0.3)

22.8

4.2

3.7

(17.0)

(0.5)

366.3

379.5

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

0.2

0.2

–

–

–

–

0.4

0.4

–

–

–

–

–

7.1

11.7

18.8

–

–

(2.4)

0.8

0.1

7.1

12.1

19.2

51.8

0.2

(2.4)

0.8

0.1

25.4

53.2

3.7

(16.6)

(0.1)

383.6

449.2

Issue of share capital (note 27)

2.6

49.0

S
T
N
E
M
E
T
A
T
S

L
A

I

C
N
A
N

I
F

0
0
1

2
2
0
2

S
T
N
U
O
C
C
A

D
N
A

T
R
O
P
E
R

L
A
U
N
N
A

S

’

R
E
L
L
U
F

 
 
 
 
 
 
Company Statement of Changes in Equity 
for the 52 weeks ended 26 March 2022

Company

At 28 March 2020 

Loss for the year

Other comprehensive income/(expense) 
for the year

Total comprehensive income/(loss) 
for the year

Shares released from ESOT and treasury

Hive up of Bel & The Dragon

Share-based payment credits

At 27 March 2021

Profit for the year

Other comprehensive income for the year

Total comprehensive income for the year

Shares released from ESOT and treasury

Dividends (note 9)

Share-based payment charges

Tax credited directly to equity

At 26 March 2022

Share 
capital
 (note 27)
£m

Share 
premium 
account
 (note 27)
 £m

Capital 
redemption 
reserve
(note 27)
 £m

Own 
shares 
(note 27)
£m

22.8 

4.2 

3.7 

(17.1)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

0.1

–

–

Hedging 
reserve 
£m

Merger 
reserve
£m

Retained 
earnings 
£m

Total
£m

(0.9)

–

0.4

0.4

–

–

–

–

–

–

–

–

(1.6)

–

373.5

386.2

(50.7)

(50.7)

(0.8)

(0.4)

(51.5)

(0.1)

–

(0.3)

(51.1)

–

(1.6)

(0.3)

22.8

4.2

3.7

(17.0)

(0.5)

(1.6)

321.6

333.2

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

0.2

0.2

–

–

–

–

0.4

0.4

–

–

–

–

–

–

–

–

–

–

–

–

–

3.3

11.7

15.0

–

–

(2.4)

0.8

0.1

3.3

12.1

15.4

51.8

0.2

(2.4)

0.8

0.1

25.4

53.2

3.7

(16.6)

(0.1)

(1.6)

335.1

399.1

Issue of share capital (note 27)

2.6

49.0

F
I

N
A
N
C

I

A
L

S
T
A
T
E
M
E
N
T
S

1
0
1

F
U
L
L
E
R

’

S

A
N
N
U
A
L

R
E
P
O
R
T

A
N
D

A
C
C
O
U
N
T
S

2
0
2
2

 
 
 
 
 
 
Group Cash Flow Statement
for the 52 weeks ended 26 March 2022

S
T
N
E
M
E
T
A
T
S

L
A

I

C
N
A
N

I
F

Profit/(loss) before tax for continuing operations

Net finance costs before separately disclosed items

Separately disclosed items

Depreciation and amortisation

Difference between pension charge and cash paid

Share-based payment charges/(credit)

Change in trade and other receivables

Change in inventories

Change in trade and other payables

Cash impact of operating separately disclosed items

Cash generated from/(absorbed by) operations

Tax received

Cash generated from/(absorbed by) operating activities – continuing operations

Cash absorbed by operating activities – discontinued operations

Net cash generated from/(absorbed by) operating activities

Cash flow from investing activities

Purchase of property, plant and equipment and intangibles

2
0
1

Sale of property, plant and equipment, right-of-use assets and assets held for sale

Cash absorbed by investing activities – continuing operations

Cash generated from investing activities – discontinued operations

Net cash (outflow) from investing activities

Cash flow from financing activities

Receipts on release of own shares to option schemes

Interest paid

Preference dividends paid

Equity dividends paid

Net proceeds from equity placing

(Repayment)/drawdown of CCFF

Drawdown/(repayment) of bank loans

Surrender of leases

Principal and interest elements of lease payments

Payment of loan arrangement fees 

Cash (absorbed by)/generated from financing activities – continuing operations

Cash absorbed by financing activities – discontinued operations

Net cash (outflow)/inflow from financing activities

Net movement in cash and cash equivalents

Cash and cash equivalents at the start of the year

Total cash and cash equivalents at the end of the year

2
2
0
2

S
T
N
U
O
C
C
A

D
N
A

T
R
O
P
E
R

L
A
U
N
N
A

S

’

R
E
L
L
U
F

Group
52 weeks 
ended 
26 March 
2022
£m

Group
 52 weeks 
ended 
27 March
 2021
 £m

Note

11.5

11.3

(4.3)

25.8

44.3

(2.3)

0.8

0.5

(1.5)

28.8

(1.9)

68.7

2.5

71.2

–

71.2

(25.8)

10.0

(15.8)

–

(15.8)

0.1

(7.2)

(0.1)

(2.4)

51.8

(100.0)

12.6

(1.9)

(8.6)

(1.2)

(56.9)

–

(56.9)

(1.5)

17.1

15.6

6

5 

4 

23

4

5 

19

19

27

9

 9

22 

22

16

22

19

22 

22 

(57.8)

8.4

9.1

27.2

(13.1)

(2.3)

 (0.3)

(0.4)

1.7

(6.4)

(1.5)

(22.3)

3.4

(18.9)

(0.4)

(19.3)

(16.5)

10.8

(5.7)

0.3

(5.4)

–

(4.5)

(0.1)

–

–

99.4

(64.0)

–

(9.2)

–

21.6

(0.1)

21.5

(3.2)

20.3

17.1

 
 
 
 
 
 
Company Cash Flow Statement
for the 52 weeks ended 26 March 2022

Profit/(loss) before tax for continuing operations

Net finance costs before separately disclosed items

Separately disclosed items

Depreciation and amortisation

Difference between pension charge and cash paid

Share-based payment charges/(credit)

Change in trade and other receivables

Change in inventories

Change in trade and other payables

Cash impact of operating separately disclosed items

Cash generated from/(absorbed by) operations

Tax received

Net cash generated from/(absorbed by) operating activities

Cash flow from investing activities

Business combinations

Purchase of property, plant and equipment and intangibles 

Sale of property, plant and equipment, right-of-use assets and assets held for sale

Cash absorbed by investing activities – continuing operations

Cash generated from investing activities – discontinued operations

Net cash (outflow) from investing activities

Cash flow from financing activities

Receipts on release of own shares to option schemes

Interest paid

Preference dividends paid

Equity dividends paid

Net proceeds of equity placing

(Repayment)/drawdown of CCFF

Drawdown/(repayment) of bank loans

Surrender of leases

Principal and interest elements of lease payments

Cost of refinancing 

Net cash (outflow)/inflow from financing activities

Net movement in cash and cash equivalents

Cash and cash equivalents at the start of the year

Total cash and cash equivalents at the end of the year

Company
 52 weeks 
ended 
26 March 
2022
 £m

Company
 52 weeks 
ended 
27 March 
2021 
£m

7.6

14.9

(4.2)

25.7

44.0

(2.3)

0.8

0.5

(1.5)

29.0

(1.9)

68.6

2.5

71.1

–

(25.8)

10.0

(15.8)

–

(15.8)

0.1

(7.2)

(0.1)

(2.4)

51.8

(100.0)

12.6

(1.9)

(8.3)

(1.2)

(56.6)

(1.3)

16.9

15.6

(60.3)

12.1

8.5

26.8

(12.9)

(2.3)

(0.3)

7.1

1.7

(14.7)

(1.5)

(22.9)

3.6

(19.3)

0.2

(16.5)

10.8

(5.5)

0.6

(4.9)

–

(4.5)

(0.1)

–

–

99.4

(64.0)

–

(8.9)

–

21.9

(2.3)

19.2

16.9

Note

6

5 

4

23

4

5 

27

9

9 

22

22

16

22

22

22 

F
I

N
A
N
C

I

A
L

S
T
A
T
E
M
E
N
T
S

1
0
3

F
U
L
L
E
R

’

S

A
N
N
U
A
L

R
E
P
O
R
T

A
N
D

A
C
C
O
U
N
T
S

2
0
2
2

 
 
 
 
 
 
Notes to the Financial Statements

1. Authorisation of Financial Statements and Accounting Policies
Authorisation of Financial Statements 
The financial statements of Fuller, Smith & Turner P.L.C. and its subsidiaries (the “Group”) for the 52 weeks ended 26 March 2022 were 
authorised for issue by the Board of Directors on 8 June 2022 and the Balance Sheet was signed on the Board’s behalf by M J Turner. 
Fuller, Smith & Turner P.L.C. is a public limited company incorporated and domiciled in England and Wales. The Company’s ordinary ‘A’ 
shares are traded on the London Stock Exchange.

Significant Accounting Policies
Basis of preparation
The Group’s and Company’s financial statements have been prepared in accordance with international accounting standards in 
conformity with the requirements of the Companies Act 2006, and in accordance with UK adopted International Financial Reporting 
Standards, and applied to the financial statements of the Group and the Company for the 52 weeks ended 26 March 2022. The principal 
accounting policies adopted by the Group and by the Company are set out in the accounting policies below. 

The Group and Company financial statements are presented in Sterling and all values are shown in millions of pounds (£m) rounded 
to the nearest hundred thousand, except where otherwise indicated.

As permitted by Section 408 of the Companies Act 2006, a separate Income Statement for the Parent Company has not been prepared.

Going concern
The Group’s business activities, together with the factors likely to affect its future development, performance and position are set out in 
the Strategic Report on pages 1 to 53. The financial position of the Company, its cash flows, net debt and borrowing facilities and the 
maturity of those facilities are set out above on pages 139 to 144.

In addition, there are further details in the financial statements on the Group’s financial risk management, objectives and policies in note 26. 

At 26 March 2022, the Group had a strong Balance Sheet with 92% of the estate being freehold properties and available headroom on 
facilities of £72.0 million, £15.6 million of cash and resulting pre IFRS 16 net debt of £131.9 million. At year end, the Group had existing 
facilities of £192 million.

The Group completed an equity placing on 20 April 2021 which raised net proceeds of £51.8 million. The proceeds of the equity placing, 
along with the Group’s existing facilities, were used to repay the CCFF on 12 May 2021. At the same time as the equity placing, the Group 
also agreed an Amend and Extend Refinancing of its existing debt facilities with its relationship banks, extending the maturity of the 
£192 million facilities to 19 February 2023 and amending the financial covenants to a minimum liquidity level of £10 million to be tested 
monthly until 31 March 2022. 

Since year end, the Group has secured a new facility of £200 million, split between a revolving credit facility of £110 million and a term 
loan of £90 million, for a tenure of four years to May 2026. Under the new agreement, the minimum liquidity covenant of £10 million tested 
monthly remains until November 2022. From December 2022 (and tested quarterly thereafter) the covenant suite will consist of net debt 
to EBITDA (leverage) and EBITDA to net finance charges. See further details in note 26.

The Group has modelled financial projections for the going concern period, which is defined as the 12-month period from the date of 
approval of these financial statements to June 2023, based upon two scenarios, the base case and the downside scenario. The base case 
scenario indicates that it will have significant resources, to continue to settle its debts as they fall due and operate well within its 
covenants for the going concern assessment period. The base case is the Board approved FY2023 budget as well as the Q1 FY2024 plan 
which forms part of the Board approved three-year plan. The base case assumes that there will still be some impact felt, particularly in 
urban areas, from the pandemic and costs will be impacted by the level of inflation currently seen and the increase in the national 
minimum wage. 

The Group has also modelled a downside scenario whereby sales drop by c.7% from that assumed in the base case and inflation 
continues at an even higher rate than in the base case, specifically utilities (10% increase from base case) and food inflation (peaking at 
3% higher peak compared to the base case). Under this scenario, the Group will still have sufficient resources and headroom on its 
covenants throughout the assessment period. 

The Group has also performed a reverse stress case which has shown that the Group could withstand a further 5% fall in sales, a further 
5% increase in food inflation and another 10% increase in utilities during October – February 2023 compared to the downside scenario, 
before the covenant levels would be exceeded on 31 December 2022. The model assumes increased costs for this period as October 
2022 is when the energy price cap is expected to increase again and it is assumed this will have an impact on consumers and hence sales 
volumes. The stress test represents a 39% decline in EBITDA and therefore the Directors believe the scenario to be remote. 

Under both the base case and downside scenarios modelled, the Group would have sufficient headroom on its facilities throughout the 
going concern assessment period. Additionally, neither the downside scenerio or the reverse stress test include any mitigating factors 
which the Group have in their control, to either improve EBITDA or reduce net debt, such as disposals of licensed and unlicensed 
properties, reduction in capex spend to only essential maintenance and decision not to pay dividends and bonuses. 

The Directors have also determined that, over the period of the going concern assessment, there is not expected to be a significant impact 
on the Group because of climate change.

S
T
N
E
M
E
T
A
T
S

L
A

I

C
N
A
N

I
F

4
0
1

2
2
0
2

S
T
N
U
O
C
C
A

D
N
A

T
R
O
P
E
R

L
A
U
N
N
A

S

’

R
E
L
L
U
F

 
 
 
 
 
 
F
I

N
A
N
C

I

A
L

S
T
A
T
E
M
E
N
T
S

At the half year two material uncertainties were reported: (1) the refinance of the debt was not formalised which presented a material 
uncertainty; and (2) that under a severe but not implausible scenario of further government imposed closures, the Group’s forecast 
showed it would be able to withstand two months of closure before it would forecast a breach of its leverage covenant at June 2022. 
The matters that gave rise to the above uncertainties have been resolved either in the year or post year end. On this basis, along with the 
facts and circumstances set out above, the Directors are satisfied that there is a reasonable expectation that the Group has adequate 
resources to continue in operational existence for the going concern assessment period, being the 12 months from the date of signing 
these financial statements through to June 2023.

Significant accounting judgements, estimates and assumptions
The areas of estimation and assumption which are considered to be significant in the preparation of the financial statements are as follows:

The Group determines whether goodwill is impaired on an annual basis and this requires an estimation of the value in use of the cash-
generating units (“CGUs”) to which the goodwill is allocated. This involves estimation of future cash flows and choosing a suitable 
discount rate. Full details are supplied in note 13, together with an analysis of those key assumptions.

The Group reviews impairment of all property, plant and equipment and right-of-use assets at CGU level where there is any indication 
of impairment. This requires an estimation of the value in use and involves estimation of future cash flows and choosing a suitable 
discount rate. See note 13, which describes the assumptions used together with an analysis of the key assumptions.

Measurement of defined benefit pension obligations requires estimation of future changes in inflation, as well as mortality rates, the 
expected return on assets and the selection of a suitable discount rate. These have been determined on advice from the Group’s qualified 
actuary. The estimates used and the key assumptions are provided in note 23. 

The areas of judgement which are considered to be significant in the preparation of the financial statements are as follows:

Judgement is used to determine those items that should be separately disclosed to allow a better understanding of the underlying trading 
performance of the Group. The judgement includes assessment of whether an item is of a nature that is not consistent with normal 
trading activities or of sufficient size or infrequency. See note 5 for further details. 

The Group has exercised significant accounting estimation and judgement in the recognition of deferred tax liabilities in respect of 
property, plant and equipment. Significant accounting estimates and judgements include those used to determine the amount of net 
book value of property, plant and equipment to which the initial recognition exemption applies, the calculation of the tax base on sale 
(which is subject to certain restrictions under tax law) and the offsetting of inherent losses against inherent gains where tax losses are 
expected to be utilised against future profits and gains. 

1
0
5

Basis of consolidation
The Group financial statements consolidate the financial statements of Fuller, Smith & Turner P.L.C. and the entities it controls (its 
subsidiaries) drawn up for the 52 weeks ended 26 March 2022 (2021: 52 weeks ended 27 March 2021). Subsidiaries are consolidated 
from the date of their acquisition, being the date on which the Group obtains control, and continue to be consolidated until the date 
that such control ceases. Control comprises the power to direct the relevant activities of the subsidiary which significantly affect 
the return of the subsidiary, so as to obtain benefit from its activities, and is achieved through direct or indirect ownership of voting 
rights; currently exercisable or convertible potential voting rights; or by way of contractual agreement. All intercompany balances 
and transactions, including unrealised profits arising from them, are eliminated.

Adoption of new standards and interpretations
The Group applied for the first time certain standards and amendments, which are effective for annual periods beginning on or after 
28 March 2021. The Group has not early adopted any other standard, interpretation or amendment that has been issued but is not 
yet effective.

•  Covid-19 Related Rent Concessions beyond 30 June 2021 – Amendment to IFRS 16 – The amendment applies to annual reporting 
periods beginning on or after 1 April 2021. Earlier application is permitted. The Group has elected to not take the practical expedient 
and instead has treated rent concessions received as lease modifications. 

The Directors do not believe the adoption of new standards has had any significant impact on the amounts reported in the financial statements.

Business combinations and goodwill
Business combinations are accounted for under IFRS 3 Business Combinations using the purchase method. Any excess of the 
consideration of the business combination over the Group’s interest in the net fair value of the identifiable assets, liabilities and contingent 
liabilities is recognised in the Balance Sheet as goodwill and is not amortised. To the extent that the net fair value of the acquired entity’s 
identifiable assets, liabilities and contingent liabilities is greater than the cost of the investment, a gain is recognised immediately in the 
Income Statement. 

Any contingent consideration to be transferred by the acquirer will be recognised at fair value at the acquisition date. Contingent 
consideration classified as equity is not remeasured and its subsequent settlement is accounted for within equity. Contingent 
consideration classified as an asset or liability that is a financial instrument and within the scope of IFRS 9 Financial Instruments is 
measured at fair value with the changes in fair value recognised in the statement of profit or loss in accordance with IFRS 9. Other 
contingent consideration that is not within the scope of IFRS 9 is measured at fair value at each reporting date with changes in fair 
value recognised in profit or loss.

F
U
L
L
E
R

’

S

A
N
N
U
A
L

R
E
P
O
R
T

A
N
D

A
C
C
O
U
N
T
S

2
0
2
2

 
 
 
 
 
 
Notes to the Financial Statements
Continued

1. Authorisation of Financial Statements and Accounting Policies continued 
After initial recognition, goodwill is stated at cost less any accumulated impairment losses, with the carrying value being reviewed 
for impairment, at least annually and whenever events or changes in circumstances indicate that the carrying value may be impaired. 
Any impairment of goodwill made cannot be reversed if circumstances subsequently change. 

For the purpose of impairment testing, goodwill is allocated to the related CGUs (or group of CGUs) monitored by management. 
Where the recoverable amount of the CGU is less than its carrying amount, including goodwill, an impairment loss is recognised 
in the Income Statement.

The carrying amount of goodwill allocated to a CGU is taken into account when determining the gain or loss on disposal of the CGU, 
or of an operation within it.

Property, plant and equipment
Property, plant and equipment is stated at cost or deemed cost less accumulated depreciation and any impairment in value. 
Depreciation is calculated on a straight-line basis to write down the cost to the estimated residual value over the expected useful 
life of the asset as follows:

Freehold buildings – Hotel accommodation and offices

Up to 50 years

Freehold buildings – Licensed retail property and unlicensed property

From 50 to 100 years

Leasehold improvements

Roofs

The term of the lease

From 10 to 50 years

Plant, machinery and vehicles, fixtures and fittings

From three years up to 25 years

As required under IAS 16 Property, Plant and Equipment, expected useful lives and residual values are reviewed every year. Land is not 
depreciated. An item of property, plant and equipment and any significant part initially recognised is derecognised upon disposal (i.e., at 
the date the recipient obtains control) or when no future economic benefits are expected from its use or disposal. Any gain or loss arising 
on derecognition of the asset (calculated as the difference between the net disposal proceeds and the carrying amount of the asset) is 
included in the Income Statement when the asset is derecognised.

Government grants
Government grants are not recognised until there is reasonable assurance that the Group will comply with the conditions attached to 
them and that the grants will be received. Government grants are recognised in profit or loss on a systematic basis over the periods in 
which the Group recognises as expenses the related costs for which the grants are intended to compensate. When the grant relates to 
an asset, it is recognised as income in equal amounts over the expected useful life of the related asset. 

Coronavirus Job Retention Scheme (“CJRS”) 
Under this scheme, HMRC will reimburse up to 80% of the wages of certain employees who have been asked to stop working, but who 
are being kept on the payroll (“furloughed”). The scheme is designed to compensate for staff costs, so amounts received are recognised 
in the Income Statement over the same period as the costs to which they relate. In the Income Statement, payroll costs are shown net of 
grant income. 

Eat Out to Help Out
From 3 to 31 August 2020, HMRC offered a 50% discount of food and non-alcoholic drinks, capped to £10 per person, when dining 
out between Monday and Wednesday. Revenue in the prior year includes amounts reimbursed from HMRC in respect of the scheme.

Business rates
Businesses in the retail, hospitality and leisure sectors in England did not have to pay business rates for the 2020 to 2021 tax year. 
No business rate charge has therefore been recognised in the Income Statement for the period ended 27 March 2021. Income relating 
to the business rate grants has been recognised in operating expenses in the Income Statement.

Covid Corporate Financing Facility (“CCFF”)
Commercial Paper issued to the Bank of England at a favourable yield is deemed to constitute a government grant. In the prior year, the 
debt was recognised within current borrowings on the Balance Sheet at fair value, with the grant element, reflecting the favourable yield, 
recognised as deferred income within trade and other payables. On amortisation, the grant element has been recognised within finance 
costs, consistent with where the cost is recognised, as the Group’s policy is to present the income as a deduction from the related expense.

Hive-up transaction
When a subsidiary transfers its business to its parent immediately after acquisition (hive-up transaction) the assets are transferred at 
market value and the investment is reduced to reflect the net effect of a return of capital in the form of the underlying net assets with 
any difference taken to the merger reserve.

S
T
N
E
M
E
T
A
T
S

L
A

I

C
N
A
N

I
F

6
0
1

2
2
0
2

S
T
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Investment property
The Group owns properties that are not used for the sale of goods or services but are held for capital appreciation or rental purposes. 
These properties are classified as investment properties and their carrying values are based on cost less impairment. Depreciation 
is calculated on a straight-line basis to write down the cost to the estimated residual value over the expected useful life of the asset, 
which for investment properties is between 50 and 100 years.

Intangible assets
Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangible assets acquired in a business 
combination is their fair value at the date of acquisition. Following initial recognition, intangible assets are carried at cost less any 
accumulated amortisation and accumulated impairment losses. Internally generated intangibles, excluding capitalised development 
costs, are not capitalised and the related expenditure is reflected in profit or loss in the period in which the expenditure is incurred. 
The useful lives of intangible assets are assessed as either finite or indefinite. 

Intangible assets with finite lives are amortised over the useful economic life and assessed for impairment whenever there is an indication 
that the intangible asset may be impaired. The amortisation period and the amortisation method for an intangible asset with a finite 
useful life are reviewed at least at the end of each reporting period.

Intangible assets with indefinite useful lives are not amortised, but are tested for impairment annually, either individually or at the CGU 
level. The assessment of indefinite life is reviewed annually to determine whether the indefinite life continues to be supportable. If not, 
the change in useful life from indefinite to finite is made on a prospective basis.

An intangible asset is derecognised upon disposal (i.e., at the date the recipient obtains control) or when no future economic benefits are 
expected from its use or disposal. Any gain or loss arising upon derecognition of the asset (calculated as the difference between the net 
disposal proceeds and the carrying amount of the asset) is included in the statement of profit or loss.

Research and development costs
Research costs are expensed as incurred. Development expenditures on an individual project are recognised as an intangible asset when 
the Group can demonstrate:

•  The technical feasibility of completing the intangible asset so that the asset will be available for use or sale
•  Its intention to complete and its ability and intention to use or sell the asset
•  How the asset will generate future economic benefits
•  The availability of resources to complete the asset
•  The ability to measure reliably the expenditure during development.

Following initial recognition of the development expenditure as an asset, the asset is carried at cost less any accumulated amortisation 
and accumulated impairment losses. Amortisation of the asset begins when development is complete and the asset is available for use 
and will be amortised over the period of expected future benefit. Amortisation is recorded in operating costs. During the period of 
development, the asset is tested for impairment annually. 

Cloud Computing Arrangment costs 
Cloud computing arrangements are ones in which a customer does not have control of the underlying software and use the software on 
an as-needed basis. Costs associated with Cloud computing arrangements can be recognised as an intangible asset when the Group can 
demonstrate ultimate control over the software, with the entity having the power to obtain sole future economic benefits from access to 
the software and restrict others’ access to those benefits. Where the above criteria can not be demonstrated, then the right to access the 
software over the contract term in the future is a service contract. If the Group determines that a cloud computing arrangement is a 
service contract, then it recognises the related expenditure when it receives the service.

Impairment
Carrying values are reviewed for impairment if events indicate that the carrying value of the asset may not be recoverable. If such an indicator 
exists and where the carrying values exceed the estimated recoverable amount, the assets or CGUs are written down to their recoverable 
amounts. An asset’s recoverable amount is the greater of the fair value less costs to sell, and the value in use. In assessing value in use, the 
estimated future cash flows are discounted to present value using a pre-tax discount rate that reflects the current market assessments of 
the time value of money and risks specific to the asset. In determining fair value less costs of disposal, recent market transactions are taken 
into account. If no such transactions can be identified, an appropriate valuation model is used. For an asset that does not generate largely 
independent cash inflows, the recoverable amount is determined for the smallest CGUs to which the asset belongs. 

The Group bases its impairment calculation on most recent management approved budgets and forecast calculations, which are 
prepared separately for each of the Group’s CGUs to which the individual assets are allocated. These budgets and forecast calculations 
generally cover a period of two years. A long-term growth rate is calculated and applied to project future cash flows after the second year.

For assets excluding goodwill, an assessment is made at each reporting date to determine whether there is an indication that previously 
recognised impairment losses no longer exist or have decreased. If such indication exists, the Group estimates the asset’s or CGU’s 
recoverable amount. A previously recognised impairment loss is reversed only if there has been a change in the assumptions used to 
determine the asset’s recoverable amount since the last impairment loss was recognised. The reversal is limited so that the carrying 
amount of the asset does not exceed its recoverable amount, nor exceed the carrying amount that would have been determined, net 
of depreciation, had no impairment loss been recognised for the asset in prior years.

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Notes to the Financial Statements
Continued

1. Authorisation of Financial Statements and Accounting Policies continued 
Impairment losses, and any reversal of such losses, are recognised in the Income Statement.

Leases
The Group assesses at contract inception whether a contract is, or contains, a lease. That is, if the contract conveys the right to control 
the use of an identified asset for a period of time in exchange for consideration.

Group as a lessee
The Group applies a single recognition and measurement approach for all leases, except for short-term leases and leases of  
low value assets. The Group recognises lease liabilities to make lease payments and right-of-use assets representing the right 
to use the underlying assets.

a) Right-of-use assets
The Group recognises right-of-use assets at the commencement date of the lease (i.e., the date the underlying asset is available for use). 
Right-of-use assets are measured at cost, less any accumulated depreciation and impairment losses, and adjusted for any remeasurement 
of lease liabilities. The cost of right-of-use assets includes the amount of lease liabilities recognised, initial direct costs incurred, and lease 
payments made at or before the commencement date less any lease incentives received. Right-of-use assets are depreciated on a 
straight-line basis over the lease term.

b) Lease liabilities
At the commencement date of the lease, the Group recognises lease liabilities measured at the present value of lease payments to be 
made over the lease term. The lease payments include fixed payments less any lease incentives receivable, variable lease payments that 
depend on an index or a rate, and amounts expected to be paid under residual value guarantees. Variable lease payments that do not 
depend on an index or a rate are recognised as expenses in the period in which the event or condition that triggers the payment occurs. 
The lease payment also includes the exercise price of a purchase option reasonably certain to be exercised by the Group and payment 
of penalties for terminating a lease, if the lease term reflects the Group exercising the option to terminate. Extensions to leases are 
recognised when it is reasonably certain the option is going to be exercised.

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In calculating the present value of lease payments, the Group uses its incremental borrowing rate at the lease commencement date 
because the interest rate implicit in the lease is not readily determinable. The carrying amount of lease liabilities is remeasured if there is 
a modification, a change in the lease term or a change in the lease payments (e.g., changes to future payments resulting from a change 
in an index or rate used to determine such lease payments).

The Group’s lease liabilities are included in Cash, Borrowings and Net Debt (see note 22).

c) Short-term leases and leases of low value assets
The Group applies the short-term lease recognition exemption to its short-term leases of equipment (i.e., those leases that have a lease 
term of 12 months or less from the commencement date and do not contain a purchase option). It also applies the lease of low value 
assets recognition exemption to leases of office equipment that are considered to be low value. Lease payments on short-term leases 
and leases of low value assets are recognised as expense on a straight-line basis over the lease term.

Group as a lessor
Leases in which the Group does not transfer substantially all the risks and rewards incidental to ownership of an asset are classified as 
operating leases. Rental income arising is accounted for on a straight-line basis over the lease terms and is included in revenue in the 
Income Statement due to its operating nature.

Assets held for sale and discontinued operations
Assets are classified as held for sale when the carrying amount will be recovered principally through a sale transaction rather than 
continuing use. The criteria for held for sale classification are regarded as met only when the sale is highly probable and the asset or 
disposal group is available for immediate sale in its present condition. Actions required to complete the sale should indicate that it is 
unlikely that significant changes to the sale will be made or that the decision to sell will be withdrawn. Management must be committed 
to the plan to sell the asset and the sale expected to be completed within one year from the date of the classification.

Assets held for sale are valued at the lower of the carrying amount and fair value less costs to sell. No depreciation is charged whilst 
assets are classified as held for sale.

In accordance with IFRS 5 Non-current Assets Held for Sale and Discontinued Operations, results for the discontinued operations are 
presented separately in the Group’s Income Statement (for which the comparatives and related notes have been restated). Additional 
disclosures are provided in note 20. All other notes to the financial statements include amounts for continuing operations, unless 
indicated otherwise.

Inventories
Inventories are stated at the lower of cost and net realisable value. Cost is calculated using the “first in first out” method. Net realisable 
value is the estimated selling price in the ordinary course of business less estimated costs of completion and the costs to be incurred in 
marketing, selling and distribution.

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Financial instruments
Initial recognition and derecognition 
A financial instrument is any contract that gives rise to a financial asset of one entity and a financial liability or equity instrument of 
another entity.

Financial assets and financial liabilities are recognised when the Group becomes a party to the contractual provisions of the financial 
instrument. Financial assets are derecognised when the contractual rights to the cash flows from the financial asset expire, or when the 
financial asset and substantially all the risks and rewards are transferred. A financial liability is derecognised when it is extinguished, 
discharged, cancelled or expires. 

Financial assets
Recognition and measurement
Financial assets are classified, at initial recognition, as subsequently measured at amortised cost, fair value through other comprehensive 
income (“OCI”), and fair value through profit or loss. The classification of financial assets at initial recognition depends on the financial 
asset’s contractual cash flow characteristics and the Group’s business model for managing them. With the exception of trade receivables 
that do not contain a significant financing component or for which the Group has applied the practical expedient, the Group initially 
measures a financial asset at its fair value plus, in the case of a financial asset not at fair value through profit or loss, transaction costs. 
Trade receivables that do not contain a significant financing component are measured at the transaction price in accordance with IFRS 15. 

There are three measurement categories into which the Group classifies its debt instruments:

•  Amortised cost: Assets that are held for collection of contractual cash flows, where those cash flows represent solely payments of 

principal and interest, are measured at amortised cost. Interest income from these financial assets is included in finance income using 
the effective interest rate method. Any gain or loss arising on derecognition is recognised directly in profit or loss and presented in other 
gains/(losses) together with foreign exchange gains and losses. Impairment losses are presented as separate line item in the statement 
of profit or loss. The Group’s cash and cash equivalents, trade and other receivables fall into this category. 

•  Fair value through OCI (“FVOCI”): Assets that are held for collection of contractual cash flows and for selling the financial assets, where 
the assets’ cash flows represent solely payments of principal and interest, are measured at FVOCI. Movements in the carrying amount 
are taken through OCI and will be recycled upon derecognition of the asset.

•  Fair value through profit or loss (“FVPL”): Assets that do not meet the criteria for amortised cost or Fair value through OCI are measured 
at FVPL. A gain or loss on a debt investment that is subsequently measured at FVPL is recognised in profit or loss and presented net 
within other gains/(losses) in the period in which it arises.

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Impairment 
IFRS 9’s impairment requirements use more forward-looking information to recognise expected credit losses – the expected credit loss 
(“ECL”) model. Recognition of credit losses is no longer dependent on the Group first identifying a credit loss event. Instead the Group 
considers a broader range of information when assessing credit risk and measuring expected credit losses, including past events, current 
conditions, reasonable and supportable forecasts that affect the future cash flows of the instrument. 

When assessing impairment for trade receivables, the Group has applied the simplified approach to expected credit losses as per IFRS 9 
Financial Instruments. The model focuses on an appraisal of the risk that a receivable will default rather than whether a loss has been 
incurred. This involves an unbiased assessment of a range of possible outcomes and their probabilities of occurrence, and is supported 
by past experience of collecting payments as well as changes in economic conditions that correlate with default on receivables. Expected 
credit losses are initially determined based on the Group’s historical credit loss experience, any forward-looking factors specific to a 
particular trade receivable and the current economic environment.

The timing of initial recognition for impairment losses is the same period that the asset is recognised. Movements in expected credit 
losses are recognised in the Income Statement within operating costs. At the point a trade receivable is written off the ledger as 
uncollectable, the cost is charged against the allowance account and any subsequent recoveries of amounts previously written off 
are credited to the Income Statement.

In the Parent Company, amounts due from subsidiary undertakings are recognised at their original amount less allowance for impairment 
based on the ECL model. In determining the model the Company considers the net assets and the resources available to that subsidiary.

Financial liabilities
Recognition and measurement
Financial liabilities are classified, at initial recognition, as financial liabilities at fair value through profit or loss, loans and borrowings, 
payables, or as derivatives designated as hedging instruments in an effective hedge, as appropriate.

All financial liabilities are recognised initially at fair value and, in the case of loans and borrowings and payables, net of directly attributable 
transaction costs.

The Group’s financial liabilities include trade and other payables, loans and borrowings including bank overdrafts, derivative financial 
instruments and lease liabilities.

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Notes to the Financial Statements
Continued

1. Authorisation of Financial Statements and Accounting Policies continued 
For purposes of subsequent measurement, financial liabilities are classified in two categories:

•  Financial liabilities at fair value through profit or loss which are measured subsequently at fair value with gains or losses recognised 

in the Income Statement 

•  Financial liabilities at amortised cost (loans and borrowings) which are measured using the effective interest method.

Bank loans, overdrafts and debentures
Interest bearing bank loans, overdrafts and debentures are initially recorded at the fair value of proceeds received, net of direct issue 
costs, and thereafter at amortised cost. Finance charges, including premiums payable on settlement or redemption and direct issue 
costs, are accounted for on an effective interest rate basis in the Income Statement. Finance charges are added to the carrying amount 
of the instrument to the extent that they are not settled in the period in which they arise.

Offsetting of financial instruments
Financial assets and financial liabilities are offset and the net amount is reported in the consolidated statement of financial position if 
there is a currently enforceable legal right to offset the recognised amounts and there is an intention to settle on a net basis, to realise 
the assets and settle the liabilities simultaneously.

Derivative financial instruments and hedge accounting
Recognition and measurement
The Group uses interest rate swaps to hedge its interest rate risks. Such derivative financial instruments are initially recognised at fair 
value on the date on which a derivative contract is entered into and are subsequently remeasured at fair value. Derivatives are carried 
as financial assets when the fair value is positive and as financial liabilities when the fair value is negative.

For the purpose of hedge accounting, hedges are classified as:

•  Fair value hedges when hedging the exposure to changes in the fair value of a recognised asset or liability or an unrecognised firm 

commitment

•  Cash flow hedges when hedging the exposure to variability in cash flows that is either attributable to a particular risk associated with a 
recognised asset or liability or a highly probable forecast transaction or the foreign currency risk in an unrecognised firm commitment

•  Hedges of a net investment in a foreign operation.

At the inception of a hedge relationship, the Group formally designates and documents the hedge relationship to which it wishes to apply 
hedge accounting and the risk management objective and strategy for undertaking the hedge.

The documentation includes identification of the hedging instrument, the hedged item, the nature of the risk being hedged and how the 
Group will assess whether the hedging relationship meets the hedge effectiveness requirements (including the analysis of sources of 
hedge ineffectiveness and how the hedge ratio is determined). A hedging relationship qualifies for hedge accounting if it meets all of the 
following effectiveness requirements:

•  There is “an economic relationship” between the hedged item and the hedging instrument
•  The effect of credit risk does not “dominate the value changes” that result from that economic relationship
•  The hedge ratio of the hedging relationship is the same as that resulting from the quantity of the hedged item that the Group actually 

hedges and the quantity of the hedging instrument that the Group actually uses to hedge that quantity of hedged item.

Hedges that meet all the qualifying criteria for hedge accounting are accounted for, as described below.

The Group has interest rate swaps which are classified as cash flow hedges. The effective portion of changes in the fair value of 
derivatives that are designated and qualify as cash flow hedges is recognised in the cash flow hedge reserve within equity. The gain 
or loss relating to the ineffective portion is recognised immediately in profit or loss, within other gains/(losses). Amounts previously 
recognised in other comprehensive income and accumulated in equity are reclassified to profit or loss in the periods when the hedged 
item affects profit or loss, in the same line as the recognised hedged item. If cash flow hedge accounting is discontinued, the amount that 
has been accumulated in OCI must remain in accumulated OCI if the hedged future cash flows are still expected to occur. Otherwise, the 
amount will be immediately reclassified to profit or loss as a reclassification adjustment. When a hedging instrument expires, or is sold or 
terminated, or when a hedge no longer meets the criteria for hedge accounting, but the risk management objective remains the same, the 
hedge ratio is adjusted so that it meets the qualifying criteria again.

Classification of shares as debt or equity
When shares are issued, any component that creates a financial liability of the Company or Group is presented as a liability in the 
Balance Sheet; measured initially at fair value net of transaction costs and thereafter at amortised cost until extinguished on conversion 
or redemption. The corresponding dividends relating to the liability component are charged as interest expense in the Income Statement. 
The initial fair value of the liability component is determined using a market rate for an equivalent liability without a conversion feature.

The remainder of the proceeds on issue is allocated to the equity component and included in shareholders’ equity, net of transaction 
costs. The carrying amount of the equity component is not remeasured in subsequent years.

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The Group’s ordinary shares are classified as equity instruments. For the purposes of the disclosures given in note 26, the Group 
considers its capital to comprise its ordinary share capital, share premium, capital redemption reserve, hedging reserve and accumulated 
retained earnings plus its preference shares which are classified as a financial liability in the Balance Sheet. There have been no changes 
to what the Group considers to be capital since the prior year.

Preference shares
The Group’s preference shares are reported under non-current liabilities. The corresponding dividends on preference shares are charged 
as interest in the Income Statement. Preference share dividends are at fixed rates.

Revenue
Revenue is recognised under IFRS 15 upon application of the following steps:

•  Identify the contract with a customer
•  Identify the performance obligations in the contract
•  Determine the transaction price
•  Allocate the transaction price to each performance obligation
•  Recognise revenue when a performance obligation is satisfied by transferring a promised good or service to a customer.

Managed Pubs and Hotels revenue primarily consists of food, drink and accommodation sales. Food and drink revenue is recognised 
when control of the goods/services has transferred, being at the point the customer purchases the food or drink. The Group also takes 
bookings for events and accommodation which require a deposit to secure the booking. A contract liability for the deposit is recognised 
at the time of the sale. The contract liability is released and revenue is recognised on a straight-line basis over the duration of the room 
occupation or event. A contract liability is recognised until the event is complete or the guest has occupied the room. 

The Group also earns revenue through selling drink to the Tenanted Inns division which is supplied to Fuller’s by Asahi under the Long-
Term Service Agreement (“LTSA”). Revenue is recognised as though the Group is the principal as it has primary responsibility over the 
product and also bears the inventory risk.

Following the sale of the Fuller’s Beer Business to Asahi Europe Ltd, the Group entered into a TSA to provide certain services to facilitate 
the successful separation of the two companies. The revenue is recognised over the period the services are provided.

Revenue is recognised under IFRS 16 where the Group receives rental income from Tenanted and unlicensed properties. This is 
recognised on a straight-line basis over the lease term. Some rental income includes turnover rent which is based on the percentage of 
the income generated by that pub. This is recognised when the revenue is earned. Revenue is recognised for machine income when net 
takings are earned.

Borrowing costs
Borrowing costs directly attributable to the acquisition or construction of an asset that takes a substantial period of time to get ready 
for use are capitalised as part of the cost of the asset being created. This is applied to development projects where the development is 
expected to last in excess of six months at the commencement of the project. All other borrowing costs are expensed in the period in 
which they occur. Borrowing costs consist of interest and other costs that an entity incurs in connection with the borrowing of funds.

Separately disclosed items
The Group presents as separately disclosed items on the face of the Income Statement those material items of income and expense 
which, because of the nature or expected infrequency of the events giving rise to them, merit separate presentation to allow shareholders 
to understand better the elements of financial performance in the year, so as to facilitate comparison with prior periods and to better 
assess trends in financial performance. Separately disclosed items are a key element used to demonstrate the underlying performance 
of the Group and reported as an alternative performance measure within the management commentary for the reporting period.

Share-based payments
The Group has an employee Share Incentive Plan that awards shares to employees based on the reported profits of the Group for the year, 
and a Long-Term Incentive Plan that awards shares to Directors and Senior Executives subject to specific performance criteria. The Group 
also issues equity-settled share-based payments to certain employees under approved and unapproved share option schemes and a 
Savings Related Share Option Scheme.

The cost of equity-settled transactions with employees is measured by reference to the fair value of the equity instruments at the date at 
which they are granted and is recognised as an expense over the vesting period, which ends on the date on which the relevant employees 
become fully entitled to the award. Fair value is determined using an appropriate pricing model. In valuing equity-settled transactions, no 
account is taken of any vesting conditions. The Group has no equity-settled transactions that are linked to the price of the shares of the 
Company (market conditions).

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Notes to the Financial Statements
Continued

1. Authorisation of Financial Statements and Accounting Policies continued 
No expense is recognised for awards that do not ultimately vest. At each Balance Sheet date before vesting, the cumulative expense 
is calculated, representing the extent to which the vesting period has expired and management’s best estimate of the achievement or 
otherwise of non-market conditions and of the number of equity instruments that will ultimately vest. The movement in cumulative 
expense since the previous Balance Sheet date is recognised in the Income Statement, with a corresponding entry in equity.

Where the terms of an equity-settled award are modified or a new award is designated as replacing a cancelled or settled award, the cost 
based on the original award terms continues to be recognised over the original vesting period. In addition, an expense is recognised over 
the remainder of the new vesting period for the incremental fair value of any modification, based on the difference between the fair value 
of the original award and the fair value of the modified award, both as measured on the date of the modification. No reduction is 
recognised if this difference is negative.

Where an equity-settled award is cancelled (including when a non-vesting condition within the control of the entity or employee is not 
met), it is treated as if it had vested on the date of cancellation, and any cost not yet recognised in the Income Statement for the award 
is expensed immediately. Any compensation paid up to the fair value of the award at the cancellation or settlement date is deducted 
from equity, with any excess over fair value being treated as an expense in the Income Statement.

Own shares
Shares to be awarded under employee incentive plans and those that have been awarded but have yet to vest unconditionally are held 
at cost by an employee share ownership trust (“ESOT”) and shown as a deduction from equity in the Balance Sheet. ESOT is an 
independently managed trust and not controlled by the Group.

In addition to the purchase of shares by the various ESOTs for specific awards, the Group also from time to time acquires own shares to 
be held as treasury shares. These shares are occasionally but not exclusively used to satisfy awards under various share option schemes. 
Treasury shares are held at cost and shown as a deduction from total equity in the Balance Sheet.

Consideration received for the sale of such shares is also recognised in equity, with any difference between the proceeds from sale and 
the original cost being taken to reserves. No gain or loss is recognised in the profit or loss on the purchase, sale, issue or cancellation of 
treasury shares.

Taxation
Income tax expense represents the sum of the tax currently payable and deferred tax.

Current tax
The current tax payable is based on taxable profit for the year using UK tax rates enacted or substantively enacted at the Balance Sheet 
date and any adjustment to tax payable in respect of previous years. Taxable profit differs from net profit as reported in the Income 
Statement because it excludes items of income or expense that are taxable or deductible in other years or are never taxable or deductible.

Deferred tax
Deferred tax is recognised on temporary differences at the Balance Sheet date between the tax bases of assets and liabilities and their 
carrying amounts for financial reporting purposes.

Deferred tax liabilities are recognised for all taxable temporary differences. Deferred tax assets are recognised for all deductible 
temporary differences, carry-forward of unused tax assets and unused tax losses, to the extent that it is probable that taxable profit 
will be available against which they can be utilised.

Such deferred tax assets and liabilities are not recognised where the asset or liability arises from the initial recognition of goodwill or an 
asset or liability in a transaction that is not a business combination and, at the time of the transaction, affects neither the accounting 
profit nor taxable profit or loss. The carrying amount of deferred tax assets is reviewed at each Balance Sheet date.

Deferred tax is not recognised in respect of taxable temporary differences associated with investments in subsidiaries, where the timing 
of the reversal of the temporary differences can be controlled and it is probable that the temporary differences will not reverse in the 
foreseeable future.

Deferred tax assets and liabilities are offset where there is a legally enforceable right to offset current tax assets and liabilities and where 
the deferred tax balance relates to the same taxation entities. 

Deferred tax assets and liabilities are measured at the tax rates that are expected to apply in the periods when the asset is realised or the 
liability is settled, based on tax rates and laws enacted or substantively enacted at the Balance Sheet date.

Current and deferred tax for the year
Current and deferred tax are recognised in the Income Statement except when they relate to items that are recognised in the Statement 
of Comprehensive Income or in equity, in which case the current and deferred tax are also recognised in the Statement of Comprehensive 
Income or directly in equity respectively.

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Pensions and other post-employment benefits
Defined contribution schemes
Payments to defined contribution retirement benefit schemes are charged to the Income Statement as they fall due. 

Defined benefit schemes
The Group operated a defined benefit pension plan for eligible employees where contributions were made into a separate fund 
administered by Trustees. The Scheme closed to future accrual in January 2015.

The cost of providing benefits under the defined benefit plan is determined using the projected unit credit method calculated by qualified 
actuaries. This attributes entitlement to benefits to the current period (to determine current service cost) and to the current and prior 
periods (to determine the present value of defined benefit obligation) and is based on actuarial advice. Past service cost is recognised 
as an expense at the earlier of the date when a plan amendment or curtailment occurs and the date when an entity recognises any 
termination benefits, or related restructuring costs under IAS 37 Provisions, Contingent Liabilities and Contingent Assets. 

When a settlement (eliminating all obligations for benefits already accrued) or a curtailment (reducing future obligations as a result of 
a material reduction in the scheme membership or a reduction in future entitlement) occurs, the obligation and related plan assets are 
remeasured using current actuarial assumptions and the resultant gain or loss is recognised in the Income Statement during the period 
in which the settlement or curtailment occurs.

The Group determines the net interest charge/(credit) on the net defined benefit liability/(asset) for the period by applying the discount 
rate used to measure the defined benefit obligation at the beginning of the period to the net pension liability/(asset) at the beginning of 
the period. The net interest charge/(credit) is recognised immediately as a separately disclosed finance cost/(income) in the Income 
Statement. Actuarial gains and losses are recognised in full in the Statement of Comprehensive Income in the period in which they occur.

The defined benefit pension asset or liability in the Balance Sheet comprises the total of the present value of the defined benefit obligation 
(using a discount rate based on high quality corporate bonds), less the fair value of plan assets out of which the obligations are to be 
settled directly. Fair value is based on market price information and in the case of quoted securities is the published bid price. The value 
of a net pension benefit asset is restricted to the sum of the present value of any amount the Group expects to recover by way of refunds 
from the plan or reductions in the future contributions.

Foreign currencies
Transactions denominated in foreign currencies are recorded at the rates of exchange ruling at the dates of the transactions. Monetary 
assets and liabilities are translated at the year end exchange rates and the resulting exchange differences are taken to the Income Statement.

Dividends
Dividends recommended by the Board but unpaid at the year end are not recognised in the financial statements until they are paid 
(in the case of the interim dividend) or approved by shareholders at the Annual General Meeting (in the case of the final dividend).

The Company’s investments in subsidiaries
In its separate financial statements, the Parent Company recognises its investment in its subsidiaries on the basis of cost less provision 
for impairment.

New standards and interpretations issued but not yet applied
The International Accounting Standards Board and International Financial Reporting Interpretations Commitee have issued the following 
standards and interpretations with an effective date for periods starting on or after the date on which these financial statements start:

•  Amendments to IAS 1: Classification of Liabilities as Current and Non-current (effective 1 January 2023)
•  Reference to the Conceptual Framework – Amendments to IFRS 3 (effective 1 January 2022)
•  Property, Plant and Equipment: Proceeds before Intended Use – Amendments to IAS 16 (effective 1 January 2022)
•  IFRS 17 Insurance Contracts (effective 1 January 2023)
•  Onerous Contract – Costs of Fulfilling a Contract – Amendments to IAS 37 (effective 1 January 2022)
•  Definition of Accounting Estimates – Amendments to IAS 8 (effective 1 January 2022) 
•  Disclosure of Accounting Policies – Amendments to IAS 1 and IFRS Practice Statement 2 (effective 1 January 2022)
•  Deferred Tax related to Assets and Liabilities arising from a Single Transaction – Amendments to IAS 12 (effective 1 January 2022)
•  IFRS 9 Financial Instruments – Fees in the “10 per cent” test for derecognition of financial liabilities (effective 1 January 2022).

Other new standards and interpretations in issue but not yet effective are not applicable to the Company and therefore are not expected 
to have material impact on the Group’s financial position and results.

2. Segmental Analysis
Operating Segments
For management purposes, the Group’s operating segments are:

•  Managed Pubs and Hotels, which comprises managed pubs, managed hotels, Bel & The Dragon and Cotswold Inns & Hotels.
•  Tenanted Inns, which comprises pubs operated by third parties under tenancy or lease agreements.

F
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A
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M
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N
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1
1
3

F
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N
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A
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Notes to the Financial Statements
Continued

2. Segmental Analysis continued 
The most important measure used to evaluate the performance of the business is adjusted profit, which is the profit before tax, adjusted 
for separately disclosed items. The operating segments are organised and managed separately according to the nature of the products 
and services provided, with each segment representing a strategic operating unit. The Managed Pubs and Hotels operating segments 
have been aggregated to one reportable segment on the basis they have similar economic characteristics. Economic indicators assessed 
in determining that the aggregated operating segments share similar characteristics include expected future financial performance, 
operating and competitive risks, and return on capital. As such, the operating segments meet the aggregation criteria in paragraph 12 
IFRS 8 Operating Segments (amended). More details of these segments are given in the Strategic Report on pages 1 to 53 of this report. 

As segment assets and liabilities are not regularly provided to the Chief Operating Decision Maker (“CODM”), the Group has elected, 
as provided under IFRS 8 Operating Segments (amended), not to disclose a measure of segment assets and liabilities.

52 weeks ended 26 March 2022

Revenue

Sale of goods and services

Accommodation income

Total revenue from contracts with customers

Rental income

Revenue

Segment result

Operating separately disclosed items

Operating profit

Profit on disposal of properties

Net finance costs

Profit before tax

4
1
1

Managed 
Pubs and 
Hotels
 £m

Tenanted
 Inns
 £m

Unallocated1
 £m

Total 
continuing 
operations 
£m

205.1

21.9

227.0

1.8

228.8

24.7

17.9

–

17.9

7.1

25.0

11.1

–

–

–

–

–

(17.3)

223.0

21.9

244.9

8.9

253.8

18.5

(2.0)

16.5

6.3

(11.3)

11.5

25.1

25.8

3.3

Other segment information

Additions to property, plant and equipment and intangible assets

Depreciation and amortisation

Impairment of property

20.2

23.3

3.0

2.3

1.8

0.3

2.6

0.7

–

52 weeks ended 27 March 2021

Revenue

Sale of goods and services

Accommodation income

Total revenue from contracts with customers

Rental income

Revenue

Other income

Segment result

Operating separately disclosed items

Operating loss 

Profit on disposal of properties

Net finance costs

Loss before tax

Other segment information

Additions to property, plant and equipment and intangible assets

Depreciation and amortisation

Impairment of property, right-of-use assets, assets held for sale and goodwill 

Managed 
Pubs and 
Hotels
 £m

Tenanted
 Inns
 £m

Unallocated1
 £m

Total 
continuing 
operations 
£m

56.6

5.9

62.5

1.5

64.0

–

(26.1)

12.6

24.7

11.3

6.9

–

6.9

2.3

9.2

–

1.2

0.7

1.8

1.6

–

–

–

–

–

0.2

(15.4)

1.1

0.7

–

63.5

5.9

69.4

3.8

73.2

0.2

(40.3)

(14.8)

(55.1)

5.8

(8.5)

(57.8)

14.4

27.2

12.9

1  Unallocated expenses represent primarily the salaries and costs of central management. Unallocated revenue represents Transitional Services 
Agreement (“TSA”) income while unallocated capital expenditure relates to additions to the head office and additions to IT development costs.

2
2
0
2

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3. Revenue
Geographical Information
All of the Group’s business is within the UK and therefore the Group only has one distinct geographical market.

Revenue disclosed in the Income Statement is analysed as follows:

Sale of goods and services1

Accommodation income

Total revenue from contracts with customers

Rental income

Revenue

Other income2

Revenue and other income

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A
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M
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N
T
S

52 weeks 
ended
 26 March 
2022
 £m

52 weeks 
ended 
27 March
2021
 £m

223.0

21.9

244.9

8.9

253.8

–

253.8

63.5 

5.9 

69.4 

3.8 

73.2 

0.2 

73.4 

1  Revenue in the prior year includes £2.0 million received from the Government under the Eat Out to Help Out scheme.
2  Following the sale of the Fuller’s Beer Business to Asahi Europe Ltd, the Group entered into a TSA to provide certain services to facilitate the 

successful separation of the two companies. This included finance, IT and payroll services. The TSA was completed during the prior financial 
year on 27 April 2020.

4. Operating Costs

52 weeks
 ended
 26 March 
2022
 £m

 52 weeks
 ended 
27 March
 2021
£m

1
1
5

Production costs and cost of goods used in retailing 

Staff costs

Repairs and maintenance

Depreciation of property, plant and equipment and amortisation of intangible assets

Depreciation of right-of-use assets

Rental expense relating to short-term and low value leases

Variable lease payments1 

Property costs

Utilities

Separately disclosed items (note 5) 

Grant income2 

Other operating costs

57.9

96.2

8.5

18.1

7.7

0.4

1.4

14.4

12.1

2.0

(5.4)

24.0

19.1 

40.8 

8.6 

18.6 

8.6 

0.2 

0.9 

3.5 

4.8 

14.8 

(4.7)

13.3

237.3

128.5 

1  Variable lease payments are dependent on turnover levels. 
2  Grant income is amounts received from the Government to support businesses throughout the pandemic that were eligible depending on their 

rateable value.

Details of income and direct expenses relating to rental income from investment properties are shown in note 12.

a) Auditors’ Remuneration

Fees payable to Company’s auditors:

– Statutory audit fees of Group financial statements

52 weeks 
ended 
26 March 
2022 
£m

52 weeks 
ended 
27 March 
2021 
£m

0.4

0.4

0.4

0.4

Other audit related services of £5,000 (2021: £1,650) for covenant reporting and £35,000 (2021: £nil) for interim review were also incurred 
in the period. 

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Notes to the Financial Statements
Continued

4. Operating Costs continued 
b) Employee Benefit Expenses1

Wages and salaries2,3

Social security costs

Pension benefits

Other staff costs

1  Includes Executive Directors.
2  Includes share-based expense of £0.8 million (2021: credit £0.3 million).
3  Staff costs are stated net of £4.3 million (2021: £41.2 million) claimed from the Government through the CJRS.

c) Average Number of Employees1
The average monthly number of persons employed by the Group (including part-time staff) was as follows:

Continuing operations

Pub, hotel and restaurant teams

Support office2

£m

84.8

7.0

1.9

2.5

£m

 31.6 

 5.8 

 1.7 

 1.7 

96.2

 40.8 

Number

Number

4,118

122

4,240

 4,046 

 103 

 4,149 

1  Includes Executive Directors.
2  Support office includes Finance, People Team, IT and other central functions. 

d) Directors’ Emoluments
Full details are provided in the Directors’ Remuneration Report and tables on pages 70 to 84.

5. Separately Disclosed Items
The Group presents separately disclosed items on the face of the Income Statement for those material items of income and expense 
which, because of the nature or expected infrequency of the events giving rise to them, merit separate presentation to allow shareholders 
to understand better the elements of financial performance in the year. 

Amounts included in operating profit/(loss):

Reorganisation costs

Impairment of intangible assets, properties and right-of-use assets

Release of provision on final settlement of the Beer Business

Total separately disclosed items included in operating profit/(loss)

Profit on disposal of properties

Separately disclosed finance costs:

Finance charge on net pension liabilities

Total separately disclosed finance costs

Total separately disclosed items before tax

Exceptional tax:

Profit on disposal of properties

Change in tax rate 

Other items

Total separately disclosed tax

Total separately disclosed items

52 weeks 
ended
 26 March 
2022
 £m

 52 weeks 
ended 
27 March 
2021
£m

(0.8)

(3.3)

2.1

(2.0)

6.3

–

–

4.3

(1.3)

(3.3)

1.4

(3.2)

1.1

(1.9) 

(12.9)

–

(14.8) 

 5.8 

(0.1) 

(0.1) 

 (9.1)

(0.2)

–

0.9

0.7

(8.4)

The reorganisation costs of £0.8 million during the 52 weeks ended 26 March 2022 (2021: £1.9 million) were largely incurred as a result 
of a corporate reorganisation of the Group, costs associated with the loan refinancing and license costs associated with the 
implementation of a new finance system. 

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6
1
1

2
2
0
2

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F
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A
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T
A
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M
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N
T
S

The £2.1 million credit is the release of the provision, net of the final settlement amount on the sale of the Fuller’s Beer Business. 

The property impairment charge of £3.3 million during the 52 weeks ended 26 March 2022 (2021: £12.9 million) relates to the write down 
of six licensed properties (2021: 37 licensed properties) to their recoverable value.

The profit on disposal of properties of £6.3 million during the 52 weeks ended 26 March 2022 (2021: £5.8 million) relates to the disposal 
of 12 predominately unlicensed properties (2021: seven properties).

The 2021 Budget in March last year announced an increase in the UK corporation tax rate to 25% with effect from 1 April 2023. This was 
substantively enacted on 24 May 2021. The UK corporation tax rate increase has resulted in an increase to the deferred tax liability of 
£3.3 million. This has been recognised within separately disclosed items in the tax charge for the period as it is unrelated to underlying 
trading and is one-off in nature. 

The cash impact of operating separately disclosed items before tax for the 52 weeks ended 26 March 2022 was £1.9 million cash outflow 
(2021: £1.5 million cash outflow).

6. Finance Costs

Finance costs

Interest expense arising on:

Financial liabilities at amortised cost – loans and debentures1

Financial liabilities at amortised cost – preference shares

Financial liabilities at amortised cost – lease liabilities 

Total finance costs before separately disclosed items

Finance charge on net pension liabilities (note 5)

Total finance costs after separately disclosed items

52 weeks 
ended 
26 March 
2022
 £m

 52 weeks 
ended 
 27 March 
2021
 £m

(8.1)

(0.1)

(3.1)

(11.3)

–

(11.3)

(5.3)

(0.1)

(3.0)

(8.4)

(0.1)

(8.5)

1
1
7

1   In the prior year, interest expense on loans and debentures is shown net of £0.6 million of grant income recognised in relation to the CCFF. 

7. Taxation
Tax on Profit/(Loss) on Ordinary Activities

Group

Tax charged/(credited) in the Income Statement

Current income tax:

Current tax on profit/(loss) for the year

Adjustments for current tax on prior periods

Total current income tax expense/(credit)

Deferred income tax:

Origination and reversal of temporary differences

Change in corporation tax rate

Adjustments for deferred tax on prior periods

Total deferred tax expense/(benefit)

Total tax charged/(credited) in the Income Statement

Analysed as:

Before separately disclosed items

Separately disclosed items

52 weeks 
ended
 26 March 
2022 
£m

52 weeks 
ended 
27 March 
2021
 £m

0.2

0.6

0.8

2.2

3.3

(1.9)

3.6

4.4

1.2

3.2

4.4

(1.0)

(0.5)

(1.5)

(8.1)

–

–

(8.1)

(9.6)

(8.9)

(0.7)

(9.6)

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Notes to the Financial Statements
Continued

7. Taxation continued 
Reconciliation of the Total Tax Charge/(Credit)
The tax expense in the Income Statement for the year is higher (2021: tax credit is lower) than the standard rate of corporation tax in the 
UK of 19% (2021: 19%). The differences are reconciled below:

52 weeks 
ended 
26 March 
2022
 £m 

52 weeks 
ended 
27 March 
2021 
£m

11.5

2.2

(0.3)

(1.3)

0.5

3.3

4.4

(0.8)

5.2

1.6

(2.8)

(0.7)

1.1

3.6

0.1

3.8

3.9

(57.8)

(11.0)

0.5

(0.5)

1.4

–

(9.6)

(0.6)

(0.4)

1.6

(7.4)

(0.1)

(1.2)

(8.1)

0.1

(0.2)

(0.1)

(0.1)

(0.1)

–

–

Profit/(loss) from continuing operations before income tax expense/(credit)

Accounting profit/(loss) multiplied by the UK standard rate of corporation tax of 19% (2021: 19%)

Items not (taxable)/deductible for tax purposes

Current and deferred tax (over) provided in previous years

Net movements in respect of property

Change in corporation tax rate

Total tax charged/(credited) in the Income Statement

Deferred tax relating to items charged/(credited) to the Income Statement

Deferred tax depreciation

Unrealised capital gains (on PP&E)

Retirement benefit obligations

Tax losses

Other

Corporate interest restriction

Deferred tax in the Income Statement

8
1
1

Tax relating to items charged/(credited) to the Statement of Comprehensive Income

Deferred tax:

Valuation gains on financial liabilities

Net actuarial gains/(losses) on pension scheme

Total tax charged/(credited) in the Statement of Comprehensive Income

Tax relating to items credited directly to equity

Deferred tax:

Share-based payments 

Total tax credited to equity

2
2
0
2

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Deferred Tax Provision
The deferred tax included in the Balance Sheet is as follows:

Deferred tax

Deferred tax asset/(liability)

Retirement 
benefit 
obligations 
£m

Tax losses 
carried 
forward
 £m

Employee 
share 
schemes
 £m

Financial 
(liabilities)/ 
assets
 £m

Decelerated 
tax 
depreciation
 £m

Unrealised 
capital 
gains (on 
PP&E)
£m

(23.1) 

0.4

–

–

0.4

(22.3)

(5.2)

–

–

0.4

Pension 
spreading
£m

3.5

(1.2)

–

–

–

2.3

(1.2)

–

–

–

4.0 

0.6

–

–

(0.5)

4.1

0.8

–

–

–

 0.9 

(0.4)

0.2

–

–

0.7

(0.4)

(3.8)

–

–

 0.6 

7.4

–

–

(0.2)

7.8

2.8

–

–

–

 0.1 

–

–

–

–

0.1

0.1

–

0.1

–

0.3

 0.2 

–

(0.1)

–

–

0.1

–

(0.1)

–

–

–

Balances at 26 March 2022

(3.5)

10.6

4.9

(27.1)

1.1

1  The closing balance includes £0.1 million relating to the corporate interest restriction.

 Deferred tax asset/(liability)

Retirement 
benefit 
obligations 
£m

Tax losses 
carried 
forward
 £m

Employee 
share 
schemes
 £m

Financial 
(liabilities)/ 
assets
 £m

Decelerated 
tax 
depreciation 
£m

Unrealised 
capital 
gains (on 
PP&E)
 £m

Pension 
spreading
£m

0.9

(0.4)

0.2

–

–

0.7

(0.4)

(3.8)

–

–

 0.3 

7.4

–

–

–

7.7

2.8

–

–

–

 0.1

–

–

–

–

0.1

0.1

0.1

–

0.3

 0.2 

–

(0.1)

–

–

0.1

–

(0.1)

–

–

–

3.9 

 0.6

–

–

(0.4)

4.1

0.8

–

–

–

(20.3) 

0.4

–

–

(2.4)

(22.3)

(5.2)

–

–

0.4

3.5

(1.2)

–

–

–

2.3

(1.2)

–

–

–

4.9

(27.1)

1.1

Balances at 26 March 2022

(3.5)

10.5

1  The closing balance includes £0.1 million relating to the corporate interest restriction.

Deferred tax assets

Deferred tax liabilities

Group 

Balances at 28 March 2020

(Charge)/credit to Income Statement

Credit/(charge) to other 
comprehensive income

Charge taken directly to equity

Disposals

Balances at 27 March 2021

(Charge)/credit to Income Statement

(Charge) to other comprehensive 
income

Credit taken directly to equity

Recategorisation

Deferred tax assets

Deferred tax liabilities

Company

Balances at 28 March 2020

(Charge)/credit to Income Statement

Credit/(charge) to other 
comprehensive income

(Charge) taken directly to equity

Acquisitions

Balances at 27 March 2021

(Charge)/credit to Income Statement

Credit/(charge) to other 
comprehensive income

(Charge) taken directly to equity

Recategorisation

F
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I

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A
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M
E
N
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1
1
9

F
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U
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O
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T
S

2
0
2
2

Other1 
£m

 0.7 

1.3

–

–

(0.1)

1.9

(0.5)

–

–

(0.4)

1.0

2022
 £m

18.5

(31.2)

(12.7)

Other1
 £m

0.6

1.3

–

–

–

1.9

(0.5)

–

–

(0.4)

1.0

2022
 £m

18.4

(31.2)

(12.8)

Total
 £m

(13.1) 

8.1

0.1

–

(0.4)

(5.3)

(3.6)

(3.9)

0.1

–

(12.7)

2021 
£m

17.0

(22.3)

(5.3)

Total 
£m

(10.8) 

8.1

0.1

–

(2.8)

(5.4)

(3.6)

(3.9)

0.1

–

(12.8)

2021 
£m

16.9

(22.3)

(5.4)

 
 
 
 
 
 
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Notes to the Financial Statements
Continued

8. Earnings/(Loss) Per Share

Group 

Profit/(loss) attributable to equity shareholders

Separately disclosed items net of tax

Adjusted earnings/(loss) attributable to equity shareholders

Weighted average share capital

Dilutive outstanding options and share awards

Diluted weighted average share capital

40p ‘A’ and ‘C’ ordinary share

Basic earnings/(loss) per share

Diluted earnings/(loss) per share

Adjusted earnings/(loss) per share

Diluted adjusted earnings/(loss) per share

4p ‘B’ ordinary share

Basic earnings/(loss) per share

Diluted earnings/(loss) per share

Adjusted earnings/(loss) per share

Diluted adjusted earnings/(loss) per share

0
2
1

Continuing operations 

Profit/(loss) attributable to equity shareholders

Separately disclosed items net of tax

Adjusted earnings/(loss) attributable to equity shareholders

Weighted average share capital

Dilutive outstanding options and share awards

Diluted weighted average share capital

40p ‘A’ and ‘C’ ordinary share

Basic earnings/(loss) per share

Diluted earnings/(loss) per share

Adjusted earnings/(loss) per share

Diluted adjusted earnings/(loss) per share

4p ‘B’ ordinary share

Basic earnings/(loss) per share

Diluted earnings/(loss) per share

Adjusted earnings/(loss) per share

Diluted adjusted earnings/(loss) per share

2
2
0
2

S
T
N
U
O
C
C
A

D
N
A

T
R
O
P
E
R

L
A
U
N
N
A

S

’

R
E
L
L
U
F

 52 weeks 
ended 
26 March 
2022
 £m 

52 weeks
 ended 
27 March 
2021
£m

7.1

(1.1)

6.0

(49.6)

9.3

(40.3)

61,264,000 55,207,000

413,000

139,000

61,677,000 55,346,000

Pence

11.59

11.51

9.79

9.73

 Pence 

(89.84)

(89.84)

(73.00)

(73.00)

Pence

 Pence 

1.16

1.15

0.98

0.97

(8.98)

(8.98)

(7.30)

(7.30)

 52 weeks 
ended 
26 March 
2022
 £m 

52 weeks
 ended 
27 March 
2021
£m

7.1

(1.1)

6.0

(48.2)

8.4

(39.8)

 Number

 Number 

61,264,000

55,207,000

413,000

139,000

61,677,000 55,346,000

Pence

11.59

11.51

9.79

9.73

 Pence 

(87.31)

(87.31)

(72.09)

(72.09)

Pence

 Pence 

1.16

1.15

0.98

0.97

(8.73)

(8.73)

(7.21)

(7.21)

 
 
 
 
 
 
F
I

N
A
N
C

I

A
L

S
T
A
T
E
M
E
N
T
S

For the purposes of calculating the number of shares to be used above, ‘B’ shares have been treated as one-tenth of an ‘A’ or ‘C’ share. 
The earnings per share calculation is based on earnings from continuing operations and on the weighted average ordinary share capital 
which excludes shares held by trusts relating to employee share options and shares held in treasury of 1,744,564 (2021: 1,777,248).

Diluted earnings per share amounts are calculated using the same earnings figure as for basic earnings per share, divided by the weighted 
average number of ordinary shares outstanding during the year plus the weighted average number of ordinary shares that would be 
issued on the conversion of all the dilutive potential options into ordinary shares. 

Adjusted earnings per share are calculated on profit after tax excluding separately disclosed items and on the same weighted average 
ordinary share capital as for the basic and diluted earnings per share. Adjusted earnings per share measures have been included as the 
Directors consider that these measures better reflect the underlying earnings of the Group.

9. Dividends

Declared and paid during the year

Equity dividends on ordinary shares:

Final dividend for 2021: 0p (2020: 0p)

Interim dividend for 2022: 3.90p (2021: 0p)

Equity dividends paid 

Dividends on cumulative preference shares (note 6)

Proposed for approval at the Annual General Meeting

Final dividend for 2022: 7.41p (2021: 0p)

52 weeks 
ended 
26 March 
2022 
£m

52 weeks 
ended 
27 March 
2021 
£m

–

2.4

2.4

0.1

4.6

–

–

–

0.1

–

The pence figures above are for the 40p ‘A’ ordinary shares and 40p ‘C’ ordinary shares. The 4p ‘B’ ordinary shares carry dividend rights of 
one-tenth of those applicable to the 40p ‘A’ ordinary shares. Own shares held in the employee share trusts do not qualify for dividends as 
the Trustees have waived their rights. Dividends are also not paid on own shares held as treasury shares.

1
2
1

10. Intangible Assets

Cost

At 28 March 2020

Additions

Hive up of Bel & The Dragon

At 27 March 2021

Additions

At 26 March 2022

Amortisation and impairment

At 28 March 2020

Impairment 

At 27 March 2021

Provided during the year

At 26 March 2022

Net book value at 26 March 2022

Net book value at 27 March 2021

Net book value at 28 March 2020

Group and Company 

IT
Development
costs
 £m

Goodwill 
£m

Group
 Total 
£m

Company
 Total 
£m

 31.8

– 

– 

31.8

–

31.8

 4.3

0.8

5.1

–

5.1

26.7

26.7

 27.5 

 – 

0.6

– 

0.6

2.4

3.0

 – 

– 

–

0.2

0.2

2.8

0.6

 – 

 31.8 

0.6

 –

32.4

2.4

34.8

 4.3

0.8

5.1

0.2

5.3

29.5

27.3

 27.5 

2.6

0.6

1.0

4.2

2.4

6.6

 – 

0.2

0.2

0.2

0.4

6.2

4.0

2.6

F
U
L
L
E
R

’

S

A
N
N
U
A
L

R
E
P
O
R
T

A
N
D

A
C
C
O
U
N
T
S

2
0
2
2

 
 
 
 
 
 
 
 
S
T
N
E
M
E
T
A
T
S

L
A

I

C
N
A
N

I
F

2
2
1

2
2
0
2

S
T
N
U
O
C
C
A

D
N
A

T
R
O
P
E
R

L
A
U
N
N
A

S

’

R
E
L
L
U
F

Notes to the Financial Statements
Continued

10. Intangible Assets continued 
IT Development costs
Costs are capitalised as IT development costs where it is deemed that the Group has control of the underlying asset. IT development 
costs relate to the implementation of a new finance system and are made up of consulting time and internal employee costs. IT 
development costs were capitalised until December 2021 when it was available to use. Amortisation began on that date and is recognised 
over the useful life of the asset of five years. IT development costs also relate to an ongoing digital project. 

Goodwill

Goodwill is allocated to CGUs as follows:

Gales estate

Jacomb Guinness estate

Bel & The Dragon

Cotswold Inns & Hotels

11. Property, Plant and Equipment

Group 

Cost

At 28 March 2020

Additions

Disposals

Disposals of discontinued operations

Transfer to assets held for sale (note 20)

At 27 March 2021

Additions

Disposals

Transfer to assets held for sale (note 20)

Transfer from assets held for sale (note 20)1

At 26 March 2022

Depreciation and impairment

At 28 March 2020

Provided during the year

Disposals

Disposals of discontinued operations

Impairment loss

Transfer to assets held for sale (note 20)

Reclassification of impairment to right-of-use assets (note 16)

At 27 March 2021

Provided during the year

Disposals

Impairment loss

Transfer to assets held for sale (note 20)

Transfer from assets held for sale (note 20)1

At 26 March 2022

Net book value at 26 March 2022

Net book value at 27 March 2021

Net book value at 28 March 2020

2022

2021

Managed
£m

Tenanted
£m

9.1

0.6

1.0

2.4

13.6

–

–

–

Total 
£m

22.7

0.6

1.0

2.4

13.1

13.6

26.7

Land &
 buildings 
– owned & 
used 
 £m

Land &
 buildings 
– owned & 
acting as 
lessor
 £m

Plant, 
machinery & 
vehicles
 £m

Fixtures &
 fittings 
£m

£m

22.7

0.6

1.0

2.4

26.7

Total
£m

498.4

109.2

6.5 

 168.9 

 783.0

0.6

(1.4)

(6.8)

(8.1)

482.7

11.3

(1.3)

(1.5)

2.4

–

(0.3)

–

(1.1)

107.8

1.8

–

–

–

–

–

(0.1)

(0.1)

6.3

–

–

–

–

13.2

(0.6)

(7.6)

(2.3)

171.6

9.6

(1.9)

(0.4)

0.6

13.8

(2.3)

(14.5)

(11.6)

768.4

22.7

(3.2)

(1.9)

3.0

493.6

109.6

6.3

179.5

789.0

43.7

3.9

(0.2)

(4.7)

7.4

(0.9)

(0.4)

48.8

4.2

(1.3)

3.3

(0.1)

–

7.5

0.7

–

–

1.6

(0.1)

–

9.7

0.6

–

–

–

–

 1.8 

–

–

–

–

(0.1)

–

1.7

–

–

–

–

–

112.3

14.0

(0.6)

(5.8)

–

(1.9)

–

 165.3

18.6

(0.8)

(10.5)

9.0

(3.0)

(0.4)

118.0

178.2

13.1

(1.9)

–

(0.3)

0.5

17.9

(3.2)

3.3

(0.4)

0.5

54.9

10.3

1.7

129.4

196.3

438.7

433.9

454.7

99.3

98.1

101.7

4.6

4.6

4.7 

50.1

53.6

56.6

592.7

590.2

 617.7

 
 
 
 
 
 
Company 

Cost

At 28 March 2020

Additions

Disposals

Transfer to assets held for sale (note 20)

At 27 March 2021

Additions

Disposals

Transfer to assets held for sale (note 20)

Transfer from assets held for sale (note 20)1

At 26 March 2022

Depreciation and impairment

At 28 March 2020

Provided during the year

Disposals

Impairment loss

Transfer to assets held for sale (note 20)

Reclassification of impairment to right-of-use assets (note 16)

At 27 March 2021

Provided during the year

Disposals

Impairment loss

Transfer to assets held for sale (note 20)

Transfer from asset held for sale1

At 26 March 2022

Net book value at 26 March 2022

Net book value at 27 March 2021

Net book value at 28 March 2020

Land &
 buildings 
– owned & 
used 
£m

Land &
 buildings 
– owned & 
acting as 
lessor 
£m

Plant, 
machinery & 
vehicles
 £m

Fixtures &
 fittings
 £m

Total
 £m

470.2

18.9

(1.8)

(8.1)

479.2

11.3

(1.3)

(1.5)

2.4

108.9

 4.9 

 159.3 

743.3 

–

–

(1.1)

107.8

1.8

–

–

–

–

–

(0.1)

4.8

–

–

–

–

14.8

(0.6)

(2.3)

171.2

9.6

(1.9)

(0.4)

0.6

33.7

(2.4)

(11.6)

763.0

22.7

(3.2)

(1.9)

3.0

490.1

109.6

4.8

179.1

783.6

 34.8

3.9

(0.2)

7.4

(0.9)

(0.4)

44.6

4.2

(1.3)

3.3

(0.1)

–

7.5

0.7

–

1.6

(0.1)

–

9.7

0.6

–

–

–

–

 2.6 

104.6

 149.5

18.4

(0.7)

9.0

(3.0)

(0.4)

13.8

(0.5)

–

(1.9)

–

116.0

172.8

13.1

(1.9)

–

(0.3)

0.5

17.9

(3.2)

3.3

(0.4)

0.5

–

–

–

(0.1)

–

2.5

–

–

–

–

–

50.7

10.3

2.5

127.4

190.9

439.4

434.6

 435.4

99.3

98.1

101.4

2.3

2.3

 2.3 

51.7

55.2

54.7

592.7

590.2

 593.8 

1  During the year ended 26 March 2022, two unlicensed properties were transferred back to Property, Plant and Equipment, with a change in 

circumstances meaning they no longer continued to meet the criteria for Non-current asset held for sale under IFRS 5. 

F
I

N
A
N
C

I

A
L

S
T
A
T
E
M
E
N
T
S

1
2
3

F
U
L
L
E
R

’

S

A
N
N
U
A
L

R
E
P
O
R
T

A
N
D

A
C
C
O
U
N
T
S

2
0
2
2

 
 
 
 
 
 
 
 
 
Notes to the Financial Statements
Continued

12. Investment Properties

Cost at 28 March 2020

Transfer to assets held for sale

Cost at 27 March 2021

Disposals

Transfer to assets held for sale

At 26 March 2022

Depreciation and impairment at 28 March 2020

Provided during the year

Transfer to asset held for sale

At 27 March 2021

Transfer to asset held for sale

At 26 March 2022

Net book value at 26 March 2022

Net book value at 27 March 2021

Net book value at 28 March 2020

Fair value at 26 March 2022

Fair value at 27 March 2021

Fair value at 28 March 2020

 Group and 
Company  
Freehold 
and 
 leasehold 
properties
 £m

 5.7 

(2.4)

3.3

(0.1)

(1.5)

1.7

0.9

–

(0.7)

0.2

(0.1)

0.1

1.6

3.1 

4.8 

8.4

15.0

 20.1

The fair value of investment properties has been estimated by the Directors, based on the rental income earned on the properties during 
the year and average yields earned on comparable properties from publicly available information, which is a Level 3 fair value valuation 
technique. An independent valuation of the properties has not been performed.

Impairment
The Group considers each trading outlet to be a CGU and each CGU is reviewed annually for indicators of impairment. In assessing 
whether an asset has been impaired, the carrying amount of the CGU is compared to its recoverable amount. The recoverable amount 
is the higher of its fair value less costs to sell and its value in use. During the 52 weeks ended 26 March 2022, the Group did not impair 
any investment properties (2021: £nil).

Management have determined that the highest and best use of the property is its current use. 

Investment Property Income
The properties are let on both landlord and tenant repairing leases. Amounts recognised in the profit for the financial year relating to rental 
income from investment properties are as follows: 

Group and Company

Rental income 

Direct operating expenses

All direct operating expenses relate to properties that generate rental income.

2022
 £m

0.4

(0.1)

2021
£m

0.7

(0.1)

S
T
N
E
M
E
T
A
T
S

L
A

I

C
N
A
N

I
F

4
2
1

2
2
0
2

S
T
N
U
O
C
C
A

D
N
A

T
R
O
P
E
R

L
A
U
N
N
A

S

’

R
E
L
L
U
F

 
 
 
 
 
 
13. Impairment 
During the year, impairment losses of £3.3 million (2021: £12.9 million) were recognised within separately disclosed items:

Group

Impairment losses

Intangible assets 

Property, plant and equipment 

Right-of-use assets

Assets held for sale

Lease receivable

Total net impairment charge

Company

Impairment losses 

Property, plant and equipment 

Right-of-use assets

Assets held for sale

Lease receivable

Investments in subsidiaries1

Total net impairment charge

2022
 £m

2021
 £m

–

3.3

–

–

–

0.6

9.0

1.6

0.2

1.5

3.3

12.9

2022
 £m

3.3

– 

–

–

0.2

3.5

2021
 £m

9.0

0.7

0.2

1.5

6.9

18.3

1  Investment of Cotswold Inns & Hotels was impaired as the majority of the trade and assets have been hived up into the Parent Company. 

Lease receivables have been assessed for impairment under IFRS 9. All other assets above were assessed for impairment under IAS 36.

Property, Plant and Equipment and Right-of-use Assets
The Group considers each trading outlet to be a CGU and each CGU is reviewed annually for indicators of impairment. In assessing whether 
an asset has been impaired, the carrying amount of the CGU is compared to its recoverable amount. The recoverable amount is the higher 
of its fair value less costs to sell (“FVLCS”) and its value in use. In the absence of any information about the fair value of a CGU, the 
recoverable amount is deemed to be its value in use. For the purposes of estimating the value in use of CGUs, management have used a 
discounted cash flow approach. The calculations use cash flow projections based on the following plans covering a three year period.

The Group uses a range of methods for estimating FVLCS which include applying a market multiple to the CGU EBITDA and, for leasehold 
sites, present value techniques using a discounted cash flow method. The Group has also obtained valuations for a subset of these CGUs 
from a third-party property valuation expert. Both FVLCS methods rely on inputs not normally observable by market participants and are 
therefore Level 3 measurements in the fair value hierarchy. 

The key assumptions used by management in setting the Board approved financial budgets for the initial three year period were as 
follows:

•  Normalised trading volumes: February FY2020 MAT has been used as a basis for the budget as that represents normalised trading 

before the impact of the pandemic.

•  Forecast growth rates: Forecast growth rates are based on the Group’s plans which includes assumptions around the timing and profile 
of the UK economy recovery from the pandemic. Those forecast growth rates to normalised trading volumes will differ depending on 
the location of the site. We expect rural sites to trade well from the outset, with some urban sites taking longer to recover. The forecasts 
also take into consideration the impact that the inflationary environment will have on consumer behaviour.

•  Operating profits are forecast based on historical experience of operating margins, adjusted for the impact of inflation most notably 

food, utilities, and wage inflation. They also include the assumption that in the long-term utilities cost will come down as part of our ESG 
initiative. We expect to sign up to a power purchase agreement from mid-2023 which will secure better pricing but more importantly, is 
environmentally friendly. Also, as part of our ESG strategy, we have set targets to reduce usage by c5% annually.

•  Local factors impacting the site in the current year or expected to impact the site in future years. Key assumptions include the future 

potential of recently invested sites and the impact of increasing or reducing market supply in the local area.

Other assumptions used:

•  A long-term growth rate of 2.0% (2021: 2.0%) was used for cash flows subsequent to the three year approved budget/forecast period. 
•  An EBITDA multiple is estimated based on a normalised trading basis and market data obtained from external sources. An average 

multiple of 10.5x (freehold 11.8x) is used for the managed estate and 10.9x on the Tenanted estate. 

•  The discount rate is based on the Group’s weighted average cost of capital, which is used across all CGUs due to their similar 

characteristics. The pre-tax discount rate is 8.6% (2021: 6.9%).

F
I

N
A
N
C

I

A
L

S
T
A
T
E
M
E
N
T
S

1
2
5

F
U
L
L
E
R

’

S

A
N
N
U
A
L

R
E
P
O
R
T

A
N
D

A
C
C
O
U
N
T
S

2
0
2
2

 
 
 
 
 
 
 
S
T
N
E
M
E
T
A
T
S

L
A

I

C
N
A
N

I
F

Notes to the Financial Statements
Continued

13. Impairment continued 
Impairments are recognised where the property valuation is also lower than the CGU’s carrying value for those determined to be at risk 
of impairment. This is measured as the difference between the carrying value and the higher of FVLCS and its value in use. Where the 
property valuation exceeds the carrying value, no impairment is required.

During the 52 weeks ended 26 March 2022, the Group recognised an impairment loss of £3.3 million (2021: £9.0 million) on property, plant 
and equipment and £nil (2021: £1.6 million) of impairment on right-of-use assets in respect of the write down of six licensed properties 
where their asset values exceeded the higher of FVLCS or their value in use. The impairment losses were driven principally by changes 
in the local competitive environment in which the pubs are situated.

Sensitivity to Changes in Assumptions
The calculation of value in use is most sensitive to the assumptions in respect of achievement of budgeted cash flows, growth rate and 
discount rate. The calculation of value in use is also dependent on the following assumptions: sales volume; gross margin in Managed 
premises; barrelage and rent projections in Tenanted premises; and wage cost in Managed premises. The key assumptions above have 
their assigned values based on management knowledge and historical information. The value in use calculations are sensitive to the 
assumptions used. The Directors consider a movement of 1.5% in the discount rate and 0.5% in the growth rate to be reasonable with 
reference to current market yield curves and the current economic conditions. The impact is set out as follows:

Impact on impairment of assets at risk – increase/(decrease)

Increase discount rate by 1.5%

Decrease discount rate by 1.5%

Increase growth rate by 0.5%

Decrease growth rate by 0.5%

2022
 £m

11.1

(4.4)

(1.5)

3.3

2021
 £m

22.3

(13.6)

(5.9)

7.0

The value in use calculation is also sensitive to variations in the budgeted cash flows, which represents the rate of recovery from the 
pandemic, the inflationary environment and the consumer behaviour as a result of it. The CGUs represented by the “impact on impairment 
of assets at risk” would have their FVLCS determined in order to conclude on whether an impairment is required. A general decrease in 
property values across the portfolio would have a similar effect to that set out above i.e. any reduction in property values would lead to 
assets being at risk of impairment. In the current year, a decrease of 5% in the FVLCS would have led to an additional impairment of 
£0.6 million for the CGUs where recoverable amount has been assessed on FVLCS.

6
2
1

Goodwill 
Goodwill acquired through business combinations has been allocated for impairment testing on an estate and divisional CGU level. This 
represents the lowest level within the Group at which goodwill is monitored for internal management purposes. An analysis of goodwill by 
operating segment is included within note 10. Recoverable amount is based on a calculation of value in use based upon the same cash 
flows as discussed under property, plant and equipment. Cash flows beyond the budget period are extrapolated in perpetuity on the 
assumption that the growth rate does not exceed the average long-term growth rate for the relevant markets. The same assumptions 
to calculate the value in use are used for goodwill as those for property, plant and equipment.

In the prior year, the Group recognised an impairment loss of £0.6 million in relation to Jacomb Guinness Limited as the recoverable 
amount being the value in use for those pubs of £0.6 million could not support the carrying value.

Sensitivity to Changes in Assumptions   
Management have considered reasonable changes in key assumptions used in their calculations of value in use. An increase of 1.5% in 
discount rate would result in an impairment of £1.0 million. A decrease in growth rate by 0.5% would result in an impairment of £1.8 million. 

Investment Property 
The Group considers each trading outlet to be a CGU and each CGU is reviewed annually for indicators of impairment. During the 52 
weeks ended 26 March 2022, the Group did not impair any investment properties (2021: £nil). Refer to note 12.

2
2
0
2

S
T
N
U
O
C
C
A

D
N
A

T
R
O
P
E
R

L
A
U
N
N
A

S

’

R
E
L
L
U
F

 
 
 
 
 
 
14. Other Financial Liabilities

Group and Company

Interest rate swaps

Total financial liabilities within non-current liabilities

Details of the interest rate swaps are provided in note 26c (i). 

15. Investments in Subsidiaries

Company

At 28 March 2020

Return of capital

Disposals

At 27 March 2021

Impairment

At 26 March 2022

Group 
2022 
£m

(0.1)

(0.1)

Group 
2021 
£m

(0.7)

(0.7)

Company 
2022
£m

Company 
2021
 £m

(0.1)

(0.1)

(0.7)

(0.7)

 Cost 
£m

 126.6 

(5.8)

–

120.8

–

120.8

 Provision 
£m

Net book 
value 
 £m

(4.2) 

(6.9)

(0.4)

(11.5)

(0.2)

(11.7)

 122.4

(12.7)

(0.4)

109.3

(0.2)

109.1

Principal subsidiary undertakings

Holding

Proportion held

Nature of business

Griffin Catering Services Limited

£1 ordinary shares

100% (indirect)

Managed houses service company

George Gale and Company Limited

£1 ordinary shares

100%

Non-trading subsidiary

25p ‘A’ ordinary shares

100%

£10 preference shares

100%

F.S.T. Trustee Limited

£1 ordinary shares

Fuller Smith & Turner Estates Limited

£1 ordinary shares

Ringwoods Limited

Griffin Inns LTD.

Jacomb Guinness Limited

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

100%

100%

100%

100%

100%

Non-trading subsidiary

Non-trading subsidiary

Non-trading subsidiary

Non-trading subsidiary

Non-trading subsidiary

45 Woodfield Limited

£1 ordinary shares

100% (indirect)

Non-trading subsidiary

Grand Canal Trading Limited

£1 ordinary shares

100% (indirect)

Non-trading subsidiary

B & D Country Inns I Limited

B & D Country Inns II Limited

£1 ordinary shares

£1 ordinary shares

100%

100%

Holding company

Holding company

B & D (Cookham) Limited

£1 ordinary shares

100% (indirect)

Non-trading subsidiary

B & D (Farnham) Limited

£1 ordinary shares

100% (indirect)

Non-trading subsidiary

B & D (Kingsclere) Limited

£1 ordinary shares

100% (indirect)

Non-trading subsidiary

B & D (Odiham) Limited

B & D (Reading) Limited

B & D (Win) Limited

RSH 200 Limited 

£1 ordinary shares

100% (indirect)

Non-trading subsidiary

£1 ordinary shares

100% (indirect)

Non-trading subsidiary

£1 ordinary shares

100% (indirect)

Non-trading subsidiary

£1 ordinary shares

100%

Holding company

Cotswold Inns and Hotels Limited

£1 ordinary shares

100% (indirect)

Non-trading subsidiary

The above companies are registered and operate in England and Wales. The registered office of all subsidiary companies is the same as 
Fuller, Smith & Turner P.L.C. at Pier House, 86-93 Strand-on-the-Green, London, England, W4 3NN.

F
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1
2
7

F
U
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A
N
N
U
A
L

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P
O
R
T

A
N
D

A
C
C
O
U
N
T
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2
0
2
2

 
 
 
 
 
 
Notes to the Financial Statements
Continued

16. Leases
This note provides information for leases where the Group is a lessee. For leases where the Group is a lessor, see note 29.

a) Amounts Recognised in the Balance Sheet

Group and Company
Right-of-use assets
Properties
Equipment
Vehicles 

Lease liabilities 
Current 
Non-current 

Group 
2022
 £m

Group
2021 
£m

Company 
2022 
£m

Company
2021 
£m

73.1
0.6
0.1
73.8

6.8
73.9
80.7

81.3
0.2
0.4
81.9

6.7
83.2
89.9

72.6
0.6
0.1
73.3

6.5
72.8
79.3

Vehicles 
£m
0.4
–
(0.2)
(0.1)
0.1

Vehicles 
£m
0.4
–
(0.2)
(0.1)
0.1

80.8
0.2
0.4
81.4

6.5
81.8
88.3

Total
£m
81.9
(2.6)
2.2
(7.7)
73.8

Total
£m
81.4
(2.6)
2.2
(7.7)
73.3

Set out below are the carrying amounts of right-of-use assets recognised and the movements during the period:

Group
Net carrying value as at 27 March 2021
Lease amendments – rent concessions
Lease amendments – other1
Depreciation 
Net carrying value as at 26 March 2022

Company
Net carrying value as at 27 March 2021
Lease amendments – rent concessions
Lease amendments – other1
Depreciation 
Net carrying value as at 26 March 2022

Property
 £m
81.3
(2.6)
1.3
(6.9)
73.1

Property
 £m
80.8
(2.6)
1.3
(6.9)
72.6

Equipment
£m
0.2
–
1.1
(0.7)
0.6

Equipment
£m
0.2
–
1.1
(0.7)
0.6

1  Lease amendments include lease terminations, modifications, reassessments and extensions to existing lease agreements.

Set out below are the carrying amounts of lease liabilities (included under interest bearing loans and borrowings) and the movements 
during the period:

Net carrying value as at 27 March 2021
Disposal
Lease amendments – rent concessions
Lease amendments – other
Accretion of interest 
Payments
Net carrying value as at 26 March 2022

A maturity analysis of gross lease liability payments is included within note 26. 

Group
 £m
89.9
(3.1)
(2.6)
2.2
3.1
(8.8)
80.7

Company 
£m
88.3
(3.1)
(2.6)
2.2
3.0
(8.5)
79.3

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A

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8
2
1

2
2
0
2

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b) Amounts Recognised in the Income Statement 

Group

Depreciation charge of right-of-use assets 

Properties

Equipment

Vehicles 

Interest expense (included in finance cost) 

Expense relating to short-term leases and low value assets (included in operating costs) 

Expense relating to variable lease payments not included in lease liabilities (included in operating costs)

Impairment of right-of-use assets

Income from sub-leasing right-of-use assets 

52 weeks
 ended
 26 March 
2022
 £m

52 weeks
 ended
 27 March 
2021
 £m

6.9

0.7

0.1

7.7

3.1

0.4

1.4

–

(0.2)

4.7

7.6

0.7

0.3

8.6

3.0

0.2

0.9

1.6

–

5.7

The Groups total cash outflow in relation to leases in 2022 was £8.6 million (2021: £9.2 million).

Variable lease payments
Some property leases contain variable payment terms that are linked to sales generated from a pub. Variable payment terms are used for 
a variety of reasons, including minimising the fixed costs base for newly established pubs. Variable lease payments that depend on sales 
are recognised in profit or loss in the period in which the condition that triggers those payments occurs. Variable lease payments 
recognised in the Income Statement in the year ended 26 March 2022 were £1.4 million (2021: £0.9 million).

17. Inventories

Group and Company

Stock at retail outlets

Group 
2022
 £m

3.6

Group 
2021 
£m

2.1

Company 
2022
 £m

Company 
2021 
£m

3.6

2.1

Amounts recognised in profit or loss
Inventories recognised as an expense during the year ended 26 March 2022 amounted to £53.2 million (2021: £15.8 million). These were 
included in operating costs. Inventory is stated net of a provision for obsolete stock of £0.2 million (2021: £0.3 million).

F
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N
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A
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1
2
9

F
U
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L
E
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A
N
N
U
A
L

R
E
P
O
R
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A
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D

A
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C
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U
N
T
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2
0
2
2

 
 
 
 
 
 
Notes to the Financial Statements
Continued

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A
N

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18. Trade and Other Receivables

Group

Trade receivables

Other receivables

Prepayments and accrued income

Company

Trade receivables

Other receivables

Prepayments and accrued income

2022
 £m

1.6

4.8

4.3

10.7

2022 
£m

1.6

4.8

4.3

10.7

 2021 
£m

2.1

6.6

2.8

11.5

2021
 £m

2.1

6.5

2.8

11.4

At 26 March 2022, the Group has accrued Nil (2021: £4.0 million), shown in other receivables, in relation to CJRS. Also included in other 
receivables is £0.6 million (2021: £0.8 million) lease receivable for subleases. In the prior year, £1.5 million of lease receivable was 
impaired during the year based on the expected credit loss model and recorded in separately disclosed items given its one-off nature.

The trade receivables balance above is shown net of the loss allowance. The Group and Company provide against trade receivables 
based on an expected credit loss model, calculated from the probability of default for the remaining life of the asset. 

In measuring the expected credit losses, the trade receivables have been assessed on a collective basis as they possess shared credit 
risk characteristics. They have been grouped based on the days past due and also according to the geographical location of customers 
which is the same for all.

0
3
1

The expected loss rates are based on the payment profile for sales over the past 24 months before the Balance Sheet date. The historical 
rates are adjusted to reflect current and forward-looking macroeconomic factors affecting the customers’ ability to settle the amount 
outstanding, the most significant factor being the current inflationary environment. A financial asset is written off when there is no 
reasonable expectation of recovering the contractual cash flows. 

The movements on the loss allowance during the year are summarised below:

Group and Company

Opening balance

(Decrease)/Increase in loss allowance recognised in profit and loss 

Amounts released for balances written off during the year

Closing balance

2022
 £m

1.0

(0.1)

–

0.9

2021
 £m

0.9

0.3

(0.2)

1.0

The loss allowance for trade receivables is recorded in the accounts separately from the gross receivable. The contractual ageing of the 
trade receivables balance is as follows:

Group and Company

Current

Overdue up to 30 days

Overdue between 30 and 60 days

Overdue between 60 and 90 days

Overdue more than 90 days

Trade receivables before loss allowance

Less provision

Trade receivables net of loss allowance 

Group 
2022
 £m

Group 
2021 
£m

Company 
2022
£m

Company 
2021 
£m

1.1

0.5

0.1

–

0.8

2.5

(0.9)

1.6

1.3

0.4

0.1

0.1

1.2

3.1

(1.0)

2.1

1.1

0.5

0.1

–

0.8

2.5

(0.9)

1.6

1.3

0.4

0.1

0.1

1.2

3.1

(1.0)

2.1

2
2
0
2

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19. Discontinued Operations
In the prior year, on 7 June 2020, the Group sold its subsidiary Stable Pizza & Cider Limited (“The Stable”) to Sourdough South Limited 
(“Three Joes”), for an enterprise value of £0.5 million on a debt free basis including any cash left in the business. Accordingly this business 
was reported as discontinued operations in the Annual Report for the 52 weeks ended 27 March 2021. 

Financial Performance and Cash Flow 
The financial performance and cash flow information presented reflects the operations for the period ended 7 June 2020.

Segment result

Operating separately disclosed items

Operating loss

Net finance costs

Loss from operating activities – discontinued operations

Loss on sale of discontinued operation1 

Income tax on loss on sale of discontinued operation

Loss before tax – discontinued operations

Taxation

Loss from discontinued operations

Net cash outflow from operating activities

Net cash inflow from investing activities

Net cash outflow from financing activities

Net decrease in cash generated by discontinued operations

Other segment information

Depreciation and amortisation

Loss per share – discontinued operations

40p ‘A’ and ‘C’ ordinary share 

Basic loss per share

Diluted loss per share

Adjusted loss per share

Diluted adjusted loss per share

4p ‘B’ ordinary share 

Basic loss per share

Diluted loss per share

Adjusted loss per share

Diluted adjusted loss per share

1  This is treated as a separately disclosed item.

20. Assets Held for Sale

Assets held for sale at the start of the year

Assets disposed of during the year

Assets transferred from Investment Properties

Assets transferred from Property, Plant and Equipment

Assets transferred to Property, Plant and Equipment1

Assets held for sale at the end of the year

52 weeks 
ended 
27 March 
2021
 £m

(0.5)

–

(0.5)

–

(0.5)

(0.9)

–

(1.4)

–

(1.4)

(0.4)

0.3

(0.1)

(0.2)

0.3

(2.54)

(2.54)

(0.91)

(0.91)

(0.25)

(0.25)

(0.09)

(0.09)

Group
2022

Company 
2022

9.6

(4.6)

1.4

1.5

(2.5)

5.4

9.6

(4.6)

1.4

1.5

(2.5)

5.4

1  During the year assets relating to two properties have been transferred to property, plant and equipment due to a change in market conditions 

and the properties no longer meet the criteria under IFRS 5. 

F
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1
3
1

F
U
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A
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N
U
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2
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S
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Notes to the Financial Statements
Continued

20. Assets Held for Sale continued
At 26 March 2022, nine properties have been classified as held for sale (2021: 17 properties). The properties are predominately unlicenced 
properties. Sale is expected within 12 months from the reporting date. No material change in value was recognised on reclassifying 
the property to held for sale. Valuations performed are based on observations of transactions involving properties of a similar nature, 
location and condition. Since this valuation was performed using a significant non-observable input, the fair value measurement can 
be categorised as a Level 3. 

21. Trade and Other Payables
Due within one year:

Group

Trade payables

Other tax and social security

Other payables

Accruals

Contract liabilities

Due within one year:

Company

Trade payables

Amounts due to subsidiary undertakings

Other tax and social security

Other payables

Accruals

Contract liabilities

2
3
1

2022
 £m

24.4

4.3

7.2

18.2

3.0

57.1

2022 
£m

24.4

136.7

4.3

7.2

18.2

3.0

 2021 
£m

12.7

1.6

5.7

7.3

1.4

28.7

2021
 £m

12.6

133.1

1.5

5.7

7.3

1.4

193.8

161.6

Company amounts due to subsidiary undertakings of £136.7 million (2021: £133.1 million) have no fixed repayment date. Interest is 
payable on the balance at 3% above the Bank of England base rate. Company amounts due to subsidiary undertakings are unsecured.

Contract liabilities relate to deposits received from customers to secure bookings for events and accommodation. The balance will 
unwind and be recognised as revenue in the following financial year.

22. Cash, Borrowings and Net Debt
Cash and Short-Term Deposits

Cash at bank and in hand

Group 
2022
£m

15.6

Group 
2021 
£m

17.1

Company 
2022
 £m

Company 
2021
 £m

15.6

16.9

For the purposes of the Consolidated Cash Flow Statement, cash and cash equivalents comprise cash at bank and in hand, as above. 
Cash at bank earns interest at floating rates. 

Borrowings 

Bank loans

CCFF

Debenture stock

Preference shares

Total borrowings

Analysed as:

Borrowings within current liabilities

Borrowings within non-current liabilities

Group 
2022 
£m

120.0

–

25.9

1.6

Group 
2021
 £m

107.9

99.8

25.9

1.6

Company 
2022
 £m

Company 
2021 
£m

120.0

–

25.9

1.6

107.9

99.8

25.9

1.6

147.5

235.2

147.5

235.2

120.0

27.5

147.5

207.7

27.5

235.2

120.0

27.5

147.5

207.7

27.5

235.2

All borrowings at both year ends are denominated in Sterling and, where appropriate, are stated net of issue costs. Further information on 
borrowings is given in note 26.

2
2
0
2

S
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Bank Loans
Group and Company
The Group has facilities of £191.7 million at year end. The CCFF of £100 million was repayable in May 2021 and was repaid using the 
Group’s existing facilities and the proceeds of the equity placing. On 31 March 2021, the Group agreed an Amend and Extend Refinancing 
of its Existing Debt Facilities with its relationship banks, extending the maturity of the £191.7 million facilities to 19 February 2023 and 
amending the financial covenants to a minimum liquidity level of £10 million to 31 March 2022. 

At 26 March 2022, £71.2 million (2021: £83.7 million) of the total of £191.7 million (2021: £291.7 million) committed bank facility was 
available and undrawn.

As a result of coronavirus and the temporary closure of the entire estate for a portion of the period, the facilities two main quarterly 
covenants, being net debt to EBITDA (leverage) and net debt to finance charges, were waived for the whole period and revised to a 
more appropriate test based of minimum liquidity of £10 million for each month during the financial year. 

The bank loans at 26 March 2022 are unsecured, and are repayable as shown in the table below. Interest is payable at SONIA plus a 
margin, which varies dependent on the ratio of net debt to EBITDA, but since the covenants were waived in March 2020 and replaced 
with a liquidity test the interest rate margin has been fixed. 

The bank loans and CCFF are repayable as follows: 

On demand or within one year

Less: bank loan arrangement fees

Less: CCFF amortisation fees and fair value adjustments

Current liabilities

2022
 £m

120.6

(0.6)

–

2021 
£m

208.0

(0.1)

(0.2)

120.0

207.7

Debenture Stock
The debenture stocks are secured on specified fixed and floating assets of the Company and are redeemable on maturity. 

Debenture stocks are repayable as follows: 

Group and Company

In the second to fifth year inclusive – 10.70% 1st Mortgage Debenture Stock 2023

In greater than five years – 6.875% Debenture Stock 2028 (1st floating charge)

Less: discount on issue

Non-current liabilities

2022 
£m

6.0

20.0

(0.1)

25.9

2021
 £m

6.0

20.0

(0.1)

25.9

Preference Shares
The Company’s preference shares are classified as debt. The shares are not redeemable and are included in borrowings within  
non-current liabilities. See note 24 for further details of the preference shares. 

Analysis of Net Debt
Group

52 weeks ended 26 March 2022

Cash and cash equivalents:

Cash and short-term deposits

Financial liabilities: 

Lease liabilities

Debt:

Bank loans2

CCFF

Debenture stock

Preference shares

Total borrowings

Net debt

At 
27 March 
2021 
£m

Cash flows 
£m

Non-cash1 
£m

At 
26 March 
2022
 £m

17.1

17.1

(89.9)

(89.9)

(107.9)

(99.8)

(25.9)

(1.6)

(235.2)

(308.0)

(1.5)

(1.5)

8.6

8.6

(11.4)

100.0

–

–

88.6

95.7

–

–

0.6

0.6

(0.7)

(0.2)

–

–

(0.9)

(0.3)

15.6

15.6

(80.7)

(80.7)

(120.0)

–

(25.9)

(1.6)

(147.5)

(212.6)

F
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L

S
T
A
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M
E
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T
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1
3
3

F
U
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L
E
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A
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N
U
A
L

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O
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T

A
N
D

A
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2
0
2
2

 
 
 
 
 
 
S
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S

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A

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N
A
N

I
F

Notes to the Financial Statements
Continued

22. Cash, Borrowings and Net Debt continued

52 weeks ended 27 March 2021

Cash and cash equivalents:

Cash and short-term deposits

Financial liabilities:

Lease liabilities

Debt:

Bank loans2

CCFF

Debenture stock

Preference shares

Total borrowings

Net debt

At 
28 March 
2020 
£m

Cash flows 
£m

Non-cash1 
£m

At 
27 March 
2021 
£m

20.3

20.3 

(112.9) 

(112.9) 

(171.7)

 – 

(25.9)

(1.6)

(199.2)

(291.8)

(3.2)

(3.2)

9.2

9.2

64.0

(99.4)

–

–

(35.4)

(29.4)

–

–

13.8

13.8

(0.2)

(0.4)

–

–

(0.6)

13.2

17.1

17.1

(89.9)

(89.9)

(107.9)

(99.8)

(25.9)

(1.6)

(235.2)

(308.0)

1  Non-cash movements relate to the amortisation of arrangement fees, arrangement fees accrued and movements in lease liabilities. 
2  Bank loans net of arrangement fees and cash flows include the payment of arrangement fees. 

At 
27 March
2021
£m

16.9 

16.9 

(88.3) 

(88.3) 

(107.9)

(99.8)

(25.9)

(1.6)

(235.2)

(306.6)

Cash flows
£m

Non-cash1
£m

At 
26 March
2022
£m

(1.3)

(1.3)

8.3

8.3

(11.4)

100.0

–

–

88.6

95.6

–

–

15.6

15.6

0.7

0.7

(0.7)

(0.2)

–

–

(0.9)

(0.2)

(79.3)

(79.3)

(120.0)

–

(25.9)

(1.6)

(147.5)

(211.2)

Company

4
3
1

52 weeks ended 26 March 2022

Cash and cash equivalents:

Cash and short-term deposits

Financial liabilities: 

Lease liabilities

Debt:

Bank loans2

CCFF 

Debenture stock

Preference shares

Total borrowings

Net debt

2
2
0
2

S
T
N
U
O
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D
N
A

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A

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F
I

N
A
N
C

I

A
L

S
T
A
T
E
M
E
N
T
S

At
28 March
2020
£m

Cash flows
£m

Non-cash1
£m

At 
27 March
2021
£m

19.2 

19.2 

(2.3)

(2.3)

 – 

 – 

16.9 

16.9 

(99.6) 

(99.6) 

(171.7)

 – 

(25.9)

(1.6)

(199.2)

(279.6)

 8.9 

 8.9 

64.0 

(99.4)

 – 

 – 

(35.4)

(28.8)

2.4 

 2.4 

(0.2)

(0.4)

 –

 –

(0.6)

1.8 

(88.3) 

(88.3) 

(107.9)

(99.8)

(25.9)

(1.6)

(235.2)

(306.6)

52 weeks ended 27 March 2021

Cash and cash equivalents:

Cash and short-term deposits

Financial liabilities: 

Lease liabilities

Debt:

Bank loans2

CCFF 

Debenture stock

Preference shares

Total borrowings

Net debt

1  Non-cash movements relate to the amortisation of arrangement fees, arrangement fees accrued and movements in lease liabilities.
2  Bank loans net of arrangement fees and cash flows include the payment of arrangement fees.

23. Pensions
a) Retirement Benefit Plans – Group and Company
The Group operates one closed funded defined benefit pension scheme, the Fuller Smith & Turner Pension Plan (“The Scheme”). The plan 
is defined benefit in nature, with assets held in separate professionally managed, trustee-administered funds. The Scheme is an HM 
Revenue & Customs registered pension plan and subject to standard United Kingdom pension and tax law. On 1 January 2015 the plan 
was closed to future accrual.

1
3
5

The Group also operates two defined contribution stakeholder pension plans for its employees. The Fuller’s Stakeholder Pension Plan 
was set up for new employees of the Parent Company after the closure of the Fuller, Smith & Turner Pension Plan to new entrants on 
1 August 2005. The Gales 2001 scheme was set up following the closure of the Gales defined benefit scheme in 2001.

The Group offers workplace pensions to all employees who are not members of the three defined contribution stakeholder pension plans. 
The Group offers these pensions through the National Employment Savings Trust (“NEST”).

The Group also pays benefits, which are unfunded, to a number of former employees. The Directors consider these benefits to be defined 
benefit in nature and the full defined benefit liability is recognised on the Balance Sheet.

Group and Company

Total amounts charged in respect of pensions in the year

Charged to Income Statement:

Defined benefit scheme – net finance charge – separately disclosed items

Defined contribution schemes and NEST – total operating charge

(Credit)/Charge to equity:

Defined benefit schemes – net actuarial (gains)/losses

Total pension (credit)/charge

52 weeks 
ended 
26 March 
2022
 £m

52 weeks 
ended 
27 March 
2021 
£m

–

1.9

1.9

(15.5)

(13.6)

0.1

1.7

1.8

1.0

2.8

b) Defined Contribution Stakeholder Pension Plans – Group and Company
The total cost charged to income in respect of the defined contribution stakeholder schemes is shown in the total operating charge above. 

F
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A
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2
0
2
2

 
 
 
 
 
 
S
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E
M
E
T
A
T
S

L
A

I

C
N
A
N

I
F

6
3
1

2
2
0
2

S
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N
U
O
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C
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D
N
A

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Notes to the Financial Statements
Continued

23. Pensions continued 
c) Defined Benefit Plans – Group and Company
The Scheme provides pensions and lump sums to members on retirement and to their dependants on death.

Trustees are appointed by both the Company and the Scheme’s membership and act in the interest of the Scheme and all relevant 
stakeholders, including the members and the Company. The Trustees are also responsible for the investment of the Scheme’s assets. 

The Company pays the costs as determined by regular actuarial valuations. The Trustees are required to use prudent assumptions to 
value the liabilities and costs of the Scheme whereas the accounting assumptions must be best estimates.

Responsibility for making good any deficit on the Scheme lies with the Company and this introduces a number of risks for the Company. 
The major risks are: 

•  Interest and investment risk – The value of the Scheme’s assets are subject to volatility in equity prices. The Scheme has diversified 

its investments to reduce the impact of volatility and variable interest return rates

•  Inflation risk – The defined benefit obligation is linked to inflation so higher rates would result in a higher defined benefit obligation 
•  Longevity risk – An increase over the assumptions applied will increase the defined benefit obligation.

The Company and Trustees are aware of these risks and manage them through appropriate investment and funding strategies. 
The Trustees manage governance and operational risks through a number of internal control policies. 

The Scheme is subject to regular actuarial valuations, which are usually carried out every three years. In June 2021, the 2019 triennial 
valuation was concluded and the Company has agreed to continue to pay in line with the existing recovery plan. Under this plan, deficit 
reduction contributions started at £2.1 million in July 2019 and increase per annum in line with CPI. On 10 June 2021, fixed security over 
certain of the Company’s freehold properties (with a net book value of £28.2 million), has been provided to the Scheme as additional 
security, the value of which will be reviewed at each triennial valuation. The next triennial valuation is due on 30 July 2022.

The figures in the following disclosures were measured using the projected unit credit method.

The Scheme has not invested in any of the Group’s own financial instruments or in properties or other assets in use by the Group.

Key assumptions
The key assumptions used in the 2022 valuation of the Scheme are set out below:

Mortality assumptions

Current pensioners (at 65) – males

Current pensioners (at 65) – females

Future pensioners (at 65) – males

Future pensioners (at 65) – females

2022 
Years

22.2

24.5

23.6

25.9

2021 
Years

22.2

24.4

23.5

25.9

The Scheme is now closed to future accrual. The average age of the members who were active at closure is 57 for males and 55 for 
females. The average age of all non-pensioners is 56.

Key financial assumptions used in the valuation of the Scheme

Rate of increase in pensions in payment

Discount rate

Inflation assumption – RPI

Inflation assumption – CPI (pre 2030/post 2030)

The present value of the Scheme liabilities is sensitive to the assumptions used, as follows:

Impact on Scheme liabilities – increase/(decrease)1

Increase discount rate by 0.1%

Increase inflation assumption by 0.1%2

Increase life expectancies by 1 year

2022

3.75%

3.00%

3.80%

2021

3.35%

1.95%

3.40%

2.9%/3.8% 2.5%/3.4%

2022
 £m

(2.1)

1.3

6.2

2021 
£m

(2.6)

2.1

7.3

1  The sensitivity analyses are based on a change in an assumption whilst holding all of the other assumptions constant. In practice this is unlikely 
to occur and changes in some of the assumptions may be correlated. When calculating the sensitivity to change, the same actuarial method 
has been applied as when calculating the pension liability within the Balance Sheet. Due to the Scheme closing to future accrual on 1 January 
2015, there are no longer any active members in the Scheme. As the members who were active at closure did not maintain a salary link on their 
past service benefits, the future salary increase assumptions no longer have an impact on the Scheme’s liabilities.

2   For members who were active at closure, their pensions now increase in deferment in line with CPI inflation.

 
 
 
 
 
 
Assets in the Scheme

Corporate bonds

Index linked debt instruments

Overseas equities

Alternatives1

Cash

Annuities

Total market value of assets

1  Alternatives is composed of holdings in diversified growth investment funds. 

Fair value of Scheme assets

Present value of Scheme liabilities

Surplus/(deficit) in the Scheme

26 March 
2022
£m

27 March 
2021
 £m

25.0

26.0

31.5

56.5

1.6

3.3

25.5

28.3

30.6

53.7

1.9

3.8

143.9

143.8

2022 
£m

143.9

(129.6)

14.3

2021
 £m

143.8

(147.3)

(3.5)

Included within the total present value of Group and Company Scheme liabilities of £129.6 million (2021: £147.3 million) are liabilities of 
£1.9 million (2021: £2.1 million) which are entirely unfunded. These have been shown separately on the Balance Sheet as there is no right 
to offset the assets of the funded Scheme against the unfunded Scheme. 

Defined benefit obligation

Fair value of Scheme 
assets

Net defined benefit 
surplus/(deficit)

Balance at beginning of the year

Included in profit and loss

Net interest cost

Included in Other Comprehensive Income

Actuarial gains/(losses) relating to:

Actual return less expected return on Scheme’s assets

Experience gains/(losses) arising on Scheme liabilities

Other

Employee contributions

Benefits paid

2022
£m

2021
 £m

(147.3)

(128.5)

2022
£m

143.8

2021
 £m

123.8

2022
 £m

(3.5)

(2.8)

(2.8)

(3.0)

(3.0)

–

14.9

14.9

–

5.6

5.6

–

(20.5)

(20.5)

–

4.7

4.7

2.8

2.8

0.6

–

0.6

2.3

(5.6)

(3.3)

2.9

2.9

19.5

–

19.5

2.3

(4.7)

(2.4)

–

–

0.6

14.9

15.5

2.3

–

2.3

14.3

2021 
£m

(4.7)

(0.1)

(0.1)

19.5

(20.5)

(1.0)

2.3

–

2.3

(3.5)

Balance at end of the year

(129.6)

(147.3)

143.9

143.8

The weighted average duration of the Scheme’s liabilities at the end of the period is 17 years (2021: 17 years).

The total contributions to the Scheme in the next financial year are expected to be £2.3 million for the Group and Company. Following 
the conclusion of the 2019 triennial valuation on 15 June 2021, it was agreed that the Company would continue to pay contributions in 
line with the deficit recovery plan which started at £2.1 million in July 2019 and increase each year with CPI. The recovery deficit plan will 
be reviewed at the next triennial valuation, which is due on 30 July 2022. No further payments are made as the Scheme is now closed to 
future accrual. 

F
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A
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E
N
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1
3
7

F
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U
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2
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2

 
 
 
 
 
 
S
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A
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Notes to the Financial Statements
Continued

24. Preference Share Capital

Group and Company

Authorised, issued and fully paid share capital
Number authorised and in issue:

At 27 March 2021 and 26 March 2022

Monetary amount:

At 27 March 2021 and 26 March 2022

First 6% 
cumulative 
preference 
share of  
£1 each 
Number 
000s

Second 8% 
cumulative 
preference 
share of  
£1 each 
Number 
000s

Total 
Number 
000s

400

1,200

1,600

 £m 

0.4

 £m 

1.2

 £m 

1.6

The first 6% cumulative preference shares of £1 each are entitled to first payment of a fixed cumulative dividend and on winding up to a 
return of paid capital plus arrears of dividends. The second 8% cumulative preference shares of £1 each are entitled to second payment 
of a fixed cumulative dividend and on winding up a return of capital paid up (plus a premium calculated by reference to an average quoted 
price on the London Stock Exchange for the previous six months) plus arrears of dividends.

Preference shareholders may only vote in limited circumstances: principally on winding up, alteration of class rights or on unpaid 
preference dividends. Preference shares cannot be redeemed by the holders, other than on winding up.

25. Provisions

Group and Company

Balance at the beginning of the year

8
3
1

Utilised 

Released

Balance at the end of the year

Analysed as:

Due within one year

Due in more than one year

Legal claim

2022 
£m

4.0

(1.4)

(2.1)

0.5

2022 
£m

0.5

–

0.5

2021
 £m

4.1

(0.1)

–

4.0

2021
 £m

4.0

 –

4.0

The £2.1 million credit is the release of a provision, after the final settlement amount on the sale of the Fuller’s Beer Business, which has 
been released to separately disclosed items.

2
2
0
2

S
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N
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26. Financial Instruments
Details of the Group’s treasury function are included in the Financial Review’s discussion of financial risks and treasury policies on page 31.

The accounting treatment of the Group’s financial instruments is detailed in note 1. 

a) Capital Management – Group and Company
As described in note 1, the Group considers its capital to comprise the following:

Group

Ordinary share capital

Share premium

Capital redemption reserve

Hedging reserve

Retained earnings

Preference shares

Company

Ordinary share capital

Share premium

Capital redemption reserve

Hedging reserve

Merger reserve

Retained earnings

Preference shares

2022
£m

25.4

53.2

3.7

(0.1)

383.6

1.6

467.4

2022
 £m

25.4

53.2

3.7

(0.1)

(1.6)

335.1

1.6

417.3

2021
 £m

22.8

4.2

3.7

(0.5)

366.3

1.6

398.1

2021 
£m

22.8

4.2

3.7

(0.5)

(1.6)

320.7

1.6

350.9

In managing its capital, the primary objective is to ensure that the Group is able to continue to operate as a going concern and to 
maximise return to shareholders through a combination of capital growth, distributions and the payment of preference dividends to its 
preference shareholders. The Group seeks to maintain a ratio of debt and equity that balances risks and returns at an acceptable level 
and maintains sufficient funds to meet working capital targets, investment requirements and comply with lending covenants. As a 
minimum, the Board reviews the Group’s dividend policy twice yearly and reviews the treasury position at every Board meeting.

F
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I

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T
A
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E
M
E
N
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1
3
9

F
U
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L
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A
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N
U
A
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E
P
O
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T

A
N
D

A
C
C
O
U
N
T
S

2
0
2
2

 
 
 
 
 
 
Notes to the Financial Statements
Continued

26. Financial Instruments continued 
b) Categories of Financial Assets and Liabilities
The Group’s financial assets and liabilities as recognised at the Balance Sheet date may also be categorised as follows:

S
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M
E
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A
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L
A

I

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N
A
N

I
F

2022
 £m

2021
 £m

1.6

1.6

1.6

46.1

6.8

120.0

172.9

0.1

173.0

2.1

2.1

2.1

25.4

6.7

207.7

239.8

–

239.8

–

0.7

73.9

25.9

1.6

101.4

101.4

274.4

83.2

25.9

1.6

110.7

111.4

351.2

Group

Current assets

Trade and other receivables in scope of IFRS 9

Total current assets

Total financial assets

Current liabilities

Financial liabilities at amortised cost:

Trade and other payables in scope of IFRS 9

Lease liabilities

Loans

Total carried at amortised cost

Derivative financial instruments used for hedging

Total current liabilities

Non-current liabilities

Derivative financial instruments used for hedging

Financial liabilities at amortised cost:

0
4
1

Lease liabilities

Loans and debenture stock

Preference shares

Total carried at amortised cost

Total non-current liabilities

Total financial liabilities

2
2
0
2

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U
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Company

Current assets

Trade and other receivables in scope of IFRS 9

Total current assets

Total financial assets

Current liabilities

Financial liabilities at amortised cost:

 Trade and other payables in scope of IFRS 9

 Lease liabilities

 Loans

Total carried at amortised cost

Derivative financial instruments used for hedging

Total current liabilities

Non-current liabilities

Derivative financial instruments used for hedging

Financial liabilities at amortised cost:

Lease liabilities

Loans and debenture stock

Preference shares

Total carried at amortised cost

Total non-current liabilities

Total financial liabilities

2022
 £m

2021
 £m

1.6

1.6

1.6

182.8

6.5

120.0

309.3

0.1

309.4

2.1

2.1

2.1

158.4

6.5

207.7

372.6

–

372.6

–

0.7

72.8

25.9

1.6

100.3

100.3

409.7

81.8

25.9

1.6

109.3

110.0

482.6

There is no set-off of financial assets and liabilities as shown above.

c) Financial Risks – Group and Company
The main risks associated with the Group’s financial assets and liabilities are set out below, as are the Group’s policies for their 
management. 

Derivative instruments are used to change the economic characteristics of financial instruments in accordance with Group policy.

i. Interest rate risk
The Group manages its cost of borrowings using a mixture of fixed rates, variable rates and interest rate swaps. Fixed rates do not expose 
the Group to cash flow interest rate risk, but do not enjoy a reduction in borrowing costs in markets where rates are falling. Floating rate 
borrowings, although not exposed to changes in fair value, expose the Group to cash flow risk following rises in interest rates and cost.

The debentures totalling £25.9 million (2021: £25.9 million) and the CCFF totalling £nil (2021: £99.8 million), net of interest paid in advance, 
are at fixed rates. The bank loans totalling £120.0 million (2021: £107.9 million), net of arrangement fees, are at floating rates. At the year 
end, after taking account of interest rate swaps, 17% (2021: 19%) of the Group’s bank loans and 32% (2021 63%) of gross borrowings were 
at fixed rates.

F
I

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A
N
C

I

A
L

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A
T
E
M
E
N
T
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1
4
1

F
U
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L
E
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S

A
N
N
U
A
L

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O
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A
N
D

A
C
C
O
U
N
T
S

2
0
2
2

 
 
 
 
 
 
Notes to the Financial Statements
Continued

26. Financial Instruments continued
Interest rate swaps 
The Group has entered into interest rate swap agreements, where the Group pays a fixed rate and receives one month or three month 
LIBOR, in order to hedge the risk of variation in interest cash flows on its borrowings. At the Balance Sheet date, £20.0 million of the Group 
and Company’s borrowings (2021: £20.0 million) were hedged by interest rate swaps at a blended fixed rate of 2.34% (2021: 2.30%). The 
swap active at 26 March 2022 expires in August 2022. 

The interest rate swap is expected to impact the Income Statement in line with the liquidity risk table shown in section (iii) below. The 
interest rate swap cash flow hedge in effect at 26 March 2022 was assessed as being highly effective. Net unrealised gain of £0.4 million 
(2021: £0.4 million) has been recorded in Other Comprehensive Income. 

Sensitivity – Group and Company
The Group borrows in Sterling at market rates. Three month Sterling SONIA rate during the 52 weeks ended 26 March 2022 ranged 
between 0.05% and 0.69%. The Directors consider 1.00% to be a reasonable possible increase in rates and 0.50% to be a reasonable 
possible decrease in rates, with reference to market yield curves and the current economic conditions.

The annualised effect of these changes to interest rates on the floating rate debt at the Balance Sheet date, all other variables being 
constant, are as follows:

Impact on post-tax profit and net equity – increase/(decrease)

Decrease interest rate by 0.5%

Increase interest rate by 1.0%

Group

Company1

2022
£m

0.5

(1.0)

2021 
£m

0.4

(0.7)

2022 
£m

1.0

(2.1)

2021
£m

0.9

(1.8)

1  The Company has substantial interest bearing payables due to subsidiary companies (note 21).

ii. Credit risk
The risk of financial loss due to a counter party’s failure to honour its obligations arises principally in relation to transactions where 
the Group provides goods and services on deferred payment terms, deposits surplus cash and enters into derivative contracts. 

Group policies are aimed at minimising losses and deferred terms are only granted to customers who demonstrate an appropriate 
payment history and satisfy credit worthiness procedures. Individual customers are subject to credit limits to control debt exposure 
and goods may also be sold on a cash with order basis. 

Cash deposits with financial institutions for short periods and derivative transactions are only permitted with financial institutions 
approved by the Board. There are no significant concentrations of credit risk within the Group. The maximum credit risk exposure 
relating to financial assets is represented by their carrying value as at the Balance Sheet date.

Trade and other receivables
The Group records impairment losses on its trade receivables separately from gross receivables. Further detail is included in note 18.

iii. Liquidity risk
The Group minimises liquidity risk by managing cash generation, applying trade receivables collection targets, monitoring daily cash 
receipts and payments and setting rolling cash forecasts. Investments have cash payback periods applied as part of a tightly controlled 
investment appraisal process. The Group’s rating with credit agencies is excellent.

The Group has a mixture of long and short-term borrowings and overdraft facilities: 15% (2021: 9%) of the Group’s borrowings are 
repayable after more than five years, 4% (2021: 3%) within the first to fifth years and 81% (2021: 88%) within one year.

The tables on the following page summarise the maturity profile of the Group’s financial liabilities at 26 March 2022 based on 
undiscounted contractual cash flows, including interest payable. Floating rate interest is estimated using the prevailing interest 
rate at the Balance Sheet date.

S
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A
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A

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A
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2
4
1

2
2
0
2

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U
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N
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Group at 26 March 2022

Interest bearing loans and borrowings1

Preference shares2

Trade and other payables

Lease liabilities

On 
demand 
£m

Less than
 3 months
 £m

–

–

24.4

–

1.9

–

21.2

2.3

3 to 12 
months
£m

125.4

0.1

0.5

6.8

1 to 5 
years 
£m

12.0

0.5

–

27.3

6 to 10 
years 
£m

More than 
10 years 
£m

–

–

–

26.0

21.5

3.4

–

39.4

Total 
£m

160.9

4.0

46.1

101.8

1  Bank loans are included after taking account of the following cash flows in relation to the interest rate swap held in respect of these borrowings: 

Interest rate swaps

–

0.1

0.1

–

–

0.2

Group at 27 March 2021

Interest bearing loans and borrowings1

Preference shares2

Trade and other payables

Lease liabilities

On 
demand
£m

Less than
 3 months 
£m

–

–

12.7

–

0.9

–

8.7

2.4

3 to 12 
months
 £m

210.0

0.1

4.0

7.2

1 to 5 
years 
£m

12.8

0.5

–

30.6

6 to 10 
years 
£m

More than 
10 years 
£m

–

–

–

27.8

22.9

3.4

–

35.7

Total 
£m

246.6

4.0

25.4

103.7

1   Bank loans are included after taking account of the following cash flows in relation to the interest rate swap and cap held in respect of these 

borrowings:

Interest rate swaps

–

0.1

0.3

0.2

–

–

0.6

2  The preference shares have no contractual repayment date. For the purposes of the table above, interest payments have been shown for 20 

years from the Balance Sheet date but no further.

The Company figures are as for the Group, except as follows:

Company at 26 March 2022

Amounts due to subsidiary undertakings3

Trade and other payables

Lease liabilities

Company at 27 March 2021

Amounts due to subsidiary undertakings3

Trade and other payables

Lease liabilities

On 
demand
 £m

Less than
 3 months 
£m

3 to 12 
months 
£m

136.6

24.4

–

133.1

12.6

–

–

21.2

2.2

–

8.7

2.3

–

0.5

6.6

–

4.0

7.0

1 to 5 
years 
£m

–

–

6 to 10 
years 
£m

More than 
10 years 
£m

–

–

–

–

26.2

25.9

39.2

–

–

–

–

–

–

29.4

27.5

35.7

Total 
£m

136.6

46.1

100.1

133.1

25.3

101.9

3  Amounts due to subsidiary undertakings have no fixed repayment date. Interest is payable on the balance at 3% above the Bank of England base rate.

Security – Group and Company
The 10.7% debentures 2023 are secured on property, plant and equipment with a net book value of £10.5 million (2021: £11.6 million). 
The  6.875% debentures 2028 are secured by a floating charge over the assets of the Company.

Covenants – Group and Company
The Group and Company are subject to a number of covenants in relation to their borrowing facilities which, if contravened, would result 
in its loans becoming immediately repayable. These covenants inter alia specify maximum net debt to earnings before interest, tax, 
depreciation and amortisation, and minimum earnings before interest, tax, depreciation and amortisation to interest.

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1
4
3

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Notes to the Financial Statements
Continued

26. Financial Instruments continued
The Group completed an equity placing on 20 April 2021 which raised net proceeds of £51.8 million. The proceeds of the equity placing, 
along with the Group’s existing facilities, were used to repay the CCFF on 12 May 2021. At the same time as the equity placing, the Group 
also agreed an Amend and Extend Refinancing of its existing debt facilities with its relationship banks, extending the maturity of the 
£192 million facilities to 19 February 2023 and amending the financial covenants to a minimum liquidity level of £10 million to be tested 
monthly until 31 March 2022. Since year end, the Group has secured a new facility of £200 million, split between a RCF of £110 million and 
a term loan of £90 million, for a tenure of four years to May 2026. Under the new agreement, there is a minimum liquidity requirement of 
£10 million until November 2022. From December 2022, there will be a covenant suite which will consist of net debt to EBITDA (leverage) 
and EBITDA to net finance charges. See further details in note 22.

d) Fair Value

Group

Financial liabilities

Lease liabilities

Fixed rate borrowings

Floating rate borrowings

Preference shares

Interest rate swaps

The Company figures are as for the Group above except for:

Company

Financial liabilities

Lease liabilities

4
4
1

Book value

Fair value

2022 
£m

2021 
£m

2022
 £m 

2021 
£m

Fair 
value 
Level

(80.7)

(25.9)

(120.0)

(1.6)

(0.1)

(89.9)

(125.7)

(107.9)

(1.6)

(0.7)

(80.7)

(32.0)

(120.0)

(1.6)

(0.1)

(89.9)

(132.7)

(107.9)

(1.6)

(0.7)

3

3

3

3

2

Book value

Fair value

2022 
£m

2021
 £m

2022 
£m

2021 
£m

Fair
value 
Level

(79.3)

(88.3)

(79.3)

(88.3)

3

Level 1 fair values are valuation techniques where inputs are quoted prices in active markets for identical assets or liabilities that the entity 
can access at measure data. 

Level 2 fair values are valuation techniques where all inputs which have a significant effect on the recorded fair value are observable, 
either directly or indirectly, but are not derived directly from quoted prices in active markets. The Group bases its valuations on information 
provided by financial institutions, who use a variety of estimation techniques based on market conditions, such as interest rate 
expectations, existing at each Balance Sheet date.

Level 3 fair values are valuation techniques for which all inputs that have a significant effect on the recorded fair value are not observable. 
Derivative fair values are obtained from quoted market prices in active markets. The fair values of borrowings have been calculated by 
discounting the expected future cash flows at prevailing interest rates. Interest rates for borrowings range from 1.5% to 10.7%. The fair 
values of preference shares have been calculated using the market interest rates. 

Management assessed that the fair values of cash and short-term deposits, trade receivables and other receivables, and trade and other 
payables approximate their carrying amounts largely due to the short-term maturities of these instruments.

There were no transfers between levels in the fair value hierarchy as at 26 March 2022 and 27 March 2021.

2
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27. Share Capital and Reserves
a) Share Capital

Authorised, issued and fully paid 
Number in issue

At 30 March 2020 and 27 March 2021

Share placing

Share conversions

At 26 March 2022

Proportion of total equity shares at 26 March 2022

Monetary amount

At 27 March 2021

Share placing

Share conversions

At 26 March 2022

‘A’ ordinary 
shares of
40p each 
Number
 000s

33,620

6,469

993

41,082

28.6%

£m

13.4

2.6

0.4

16.4

 ‘C’ ordinary 
shares of
40p each 
Number 
000s 

‘B’ ordinary 
shares of 
4p each Number 
000s

14,459

89,052

–

(993)

13,466

9.4%

£m

5.8

–

(0.4)

5.4

–

–

89,052

62.0%

£m

3.6

–

–

3.6

Total
Number
000s

137,133

6,469

–

143,600

100%

£m

22.8

2.6

–

25.4

Share capital represents the nominal value proceeds received on the issue of the Company’s equity share capital, comprising 40p and 4p 
ordinary shares. The Company’s preference shares are classified as non-current liabilities in accordance with IFRS (see note 24).

The ordinary shareholders are entitled to be paid a dividend out of any surplus profits and to participate in surplus assets on winding up 
in proportion to the nominal value of each class of share (‘B’ shares have one-tenth of the nominal value of ‘A’ and ‘C’ shares).

All equity shares in the Company carry one vote per share, save that shares held in treasury have their voting rights suspended. The ‘A’ and 
‘C’ shares have a 40p nominal value and the ‘B’ shares have a 4p nominal value so that a ‘B’ share dividend will be paid at 10% of the rate 
applying to ‘A’ and ‘C’ shares. The ‘A’ shares are listed on the London Stock Exchange. The ‘C’ shares carry a right for the holder to convert 
them to ‘A’ shares by written notice in the 30 day period following the half year and preliminary announcements. The ‘B’ shares are not 
listed and have no conversion rights. In most circumstances the value of a ‘B’ share is deemed to be 10% of the value of the listed ‘A’ 
shares. The Trustee holding shares for participants of the LTIP currently waives dividends for shares held during the initial three year 
period. Dividends are not paid on shares held in treasury.

1
4
5

The Articles include provisions relating to the Company’s ‘B’ and ‘C’ shares which provide that shareholders who wish to transfer 
their shares may only do so if the transfer is to another ‘B’ or ‘C’ shareholder, or if the transfer is to certain of that shareholder’s family 
members or their executors or administrators or, where shares are held by trustees, to new trustees, or to the trustees of any employee 
share scheme, or if the Company is unable to identify another shareholder of that class willing to purchase the shares within the specified 
period, to any person.

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Notes to the Financial Statements
Continued

27. Share Capital and Reserves continued 
b) Own Shares
Own shares relate to shares held by independently managed employee share ownership trusts (“ESOTs”) together with the Company’s 
holding of treasury shares. Shares are purchased by the ESOTs in order to satisfy potential awards under the Long Term Incentive Plan 
(“LTIP”) and Share Incentive Scheme (“SIP”). Treasury shares are used, inter alia, to satisfy options under the Company’s share options 
schemes. The LTIP ESOT has waived its rights to dividends on the shares it holds. Treasury shares have voting and dividend rights 
suspended. All own shares held, as below, are excluded from earnings and net assets per share calculations. 

Number

Treasury shares

LTIP ESOT

SIP ESOT

Total

Total 

‘A’ ordinary 
40p shares 
000s

‘B’ ordinary 
4p shares 
000s

‘B’ ordinary 
4p shares 
000s

‘C’ ordinary 
40p shares 
000s

‘A’ ordinary 
40p shares 
000s

‘A’ ordinary 
40p shares 
000s

‘B’ ordinary 
4p shares 
000s

‘C’ ordinary 
40p shares 
000s

Own shares
000s

At 28 March 2020

 1,281 

 4,558 

 326 

Shares released

At 27 March 2021

Shares released

(7)

–

1,274

4,558

(11)

(230)

At 26 March 2022

1,263

4,328

Monetary amount

At 28 March 2020

Shares released

At 27 March 2021

Shares released

At 26 March 2022

6
4
1

Market value at  
26 March 2022

£m

 12.0 

(0.1)

11.9

(0.1)

11.8

£m

 4.6 

–

4.6

(0.3)

4.3

–

326

–

326

£m

 0.3 

–

0.3

–

0.3

 6 

–

6

–

6

£m

 0.1 

–

0.1

–

0.1

5

–

5

–

5

£m

 0.1 

–

0.1

–

0.1

 1,286 

 4,884 

 6 

6,176

(7)

–

1,279

4,884

(11)

(230)

1,268

4,654

 £m 

 12.1 

(0.1)

12.0

(0.1)

11.9

 £m 

 4.9 

–

4.9

(0.3)

4.6

–

6

–

6

 £m 

 0.1 

–

0.1

–

0.1

(7)

6,169

(241)

5,927

 £m

17.1

(0.1)

17.0

(0.4)

16.6

7.8

2.7

0.2

–

–

7.9

2.9

–

10.8

c) Other Capital Reserves
Share premium account
The balance in the share premium account represents the proceeds received above the nominal value on the issue of the Company’s 
equity share capital.

Capital redemption reserve
The capital redemption reserve balance arises from the buy-back of the Company’s own equity share capital.

Hedging reserve
The hedging reserve contains the effective portion of the cash flow hedge relationships incurred at the Balance Sheet date, net of tax.

Merger reserve
The merger reserve balance arises from the hive up of Bel & The Dragon. 

2
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28. Share Options and Share Schemes
The key points of each of the Group’s share schemes for grants up to 26 March 2022 are summarised below. All schemes are equity-
settled. All disclosure relates to both Group and Company. For the purposes of option and LTIP schemes, “Adjusted EPS” will normally be 
consistent with the post-tax earnings per share excluding separately disclosed items as presented in the financial statements. However, 
the Remuneration Committee is authorised to make appropriate adjustments to Adjusted EPS as applied to these schemes.

Savings Related Share Option Scheme (“SAYE”)
This scheme grants options over shares at a discount of 20% on the average market price over the three days immediately prior to the 
date of offer. Employees must save a regular amount each month. Savings are made over three or five years, at the participant’s choice. 
The right to buy shares at the discounted price lasts for six months after the end of the savings contract. There are no performance 
conditions, other than continued employment.

Executive Share Option Scheme 
This is an approved Executive Share Option Scheme. For grants up to the year ended 28 March 2020 options vest if growth in Adjusted 
EPS exceeds the growth in RPI by 9% or more, over the three year performance period of the option. For grants made during the year 
ended 27 March 2021 options vest if a set EBITDA target is achieved. For grants made during the year ended 26 March 2022 onwards, 
the options vest if a set pre-tax Adjusted EPS target is achieved. The options must then be exercised within seven years after the end of 
the performance period.

LTIP
This plan grants conditional share awards. Up until the LTIP granted during the year ended 28 March 2020 vesting is conditional on 
growth in Adjusted EPS exceeding growth in RPI by 9% or more over the three year initial performance period of the award, with vesting 
levels on a sliding scale from 40% up to 100%, if growth in Adjusted EPS exceeds growth in RPI by 24% or more.

From the LTIP granted during the year ended 27 March 2021 vesting is conditional upon pre-tax Adjusted EPS targets, with vesting levels 
on a sliding scale from 25% up to 100% dependent on the level of EPS achieved. An independent firm of advisors verifies the vesting level 
each year. The initial vesting period is three years and, for Executive Directors, is followed by a two year holding period. After this time the 
shares may be passed to the plan participants, as long as vesting conditions are met.

A one-off Recovery LTIP was granted during the year ended 26 March 2022. Vesting is conditional upon Group EBITDA (excluding IFRS 
16) targets, with vesting levels on a sliding scale from 25% up to 100% dependent on the level of EBITDA achieved. The initial vesting 
period is three years and is followed by a two year holding period. After this time the shares may be passed to the plan participants, 
as long as vesting conditions are met.

1
4
7

SIP
This plan awards free shares. An equal number of shares are awarded to each eligible employee. The maximum value of shares allowable 
under the scheme is £3,000 per year, per person with at least five months’ service as at 15 May each year. The basis of the award was 
changed with effect from the 2018 award so that all eligible employees receive the same number of shares. There is no requirement for 
performance targets (although there may be tax consequences if sold within five years of the award). 

Share-based payment expense recognised in the year
The expense recognised for share-based payments in respect of employee services received during the 52 weeks ended 26 March 2022 
is £0.8 million charge (2021: £0.3 million credit). The whole of that expense arises from equity-settled share-based payment transactions.

Market value
The market value of the shares at 26 March 2022 was £6.20 (2021: £8.60).

Movements in the year
The following tables illustrate the number and weighted average exercise prices (“WAEP”) of, and movements in, each category of share 
instrument during the year. 

Volatility
The expected volatility is based on the historical volatility over the expected life of the rights.

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Notes to the Financial Statements
Continued

28. Share Options and Share Schemes continued
a) SAYE

Outstanding at the beginning of the year

Granted

Forfeited

Expired

Exercised

Outstanding at the end of the year

Exercisable at the end of the year

Weighted average share price for options exercised in the year

2022 
 Number 
000s

460

130

(105)

–

(11)

474

4

£7.35

2022 
WAEP

£4.79

£5.43

£5.43

–

£7.66

£4.70

£7.70

2021 
Number 
000s

167

410

(78)

(38)

(1)

460

9

£8.99

2021 
WAEP 

£7.98

£4.35

£7.54

£8.06

£8.12

£4.79

£8.51

Weighted average contractual life remaining for share options outstanding at the 
year end

2.7 years

3.1 years

Weighted average share price for options granted in the year

Weighted average fair value of options granted during the year

Range of exercise prices for options outstanding at the year end

– from

– to

£6.40

£0.77

£4.35

£8.12

£5.59

£1.38

£4.35

£8.70

Outstanding share options granted to employees under the SAYE scheme are as follows:

Exercisable at

September 2020

September 2020

September 2021

September 2021

September 2022

September 2023

November 2023

December 2024

November 2025

December 2026

 Number of 
‘A’ ordinary 
shares 
under 
option 
2022
 000s

 Number of 
‘A’ ordinary 
shares 
under option 
2021 
000s

 Exercise 
price 40p 
shares
 £

8.70

8.12

7.74

7.70

8.12

7.70

4.35

5.43

4.35

5.43

–

–

–

4

2

2

187

76

149

54

474

6

3

17

24

3

4

228

–

175

–

460

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A

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N
A
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8
4
1

2
2
0
2

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C
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N
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b) Share Option Schemes

Outstanding at the beginning of the year

Granted

Lapsed

Surrendered

Exercised

Outstanding at the end of the year

Exercisable at the end of the year

Weighted average share price for options exercised in the year

Executive Share Option Scheme

2022
Number 
000s

212

–

(28)

–

–

184

25

2022 
WAEP

£7.46

–

£9.00

–

–

£7.23

£9.17

2021 
Number 
000s

159

163

(44)

(65)

(1)

212

26

£7.36

2021
 WAEP

£9.69

£6.92

£10.24

£9.71

£5.78

£7.46

£9.03

Weighted average contractual life remaining for share options outstanding at the 
year end

8.84 years

8.63 years

Weighted average share price for options granted in the year

Weighted average fair value of options granted during the year

Range of exercise prices for options outstanding at the year end

– from

– to

n/a

n/a

£6.92

£10.90

£6.92

£0.94

£6.92

£10.90

Outstanding options which are capable of being exercised between three and ten years from date of issue and their exercise prices are 
shown in the table below: 

Exercisable in/between

2014 and 2021

2015 and 2022

2016 and 2023

2017 and 2024

2018 and 2025

2020 and 2027

2021 and 2028

2022 and 2029

2023 and 2030

 Exercise 
price 40p 
shares
 £

7.09

7.05

9.10

9.65

10.90

10.34

9.46

9.61

6.92

Executive Approved 
Scheme

Number of 
‘A’ ordinary 
shares 
under 
option 
2022
000s

Number of 
‘A’ ordinary 
shares 
under option 
2021
000s

1
4
9

–

5

9

5

5

–

1

–

159

184

2

5

9

5

5

–

19

4

163

212

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Notes to the Financial Statements
Continued

28. Share Options and Share Schemes continued
c) LTIP 

Shares

Outstanding at the beginning of the year

Granted 

Lapsed

Outstanding at the end of the year

2022 
‘A’ shares 
Number 
000s 

2022 
‘B’ shares 
Number 
000s

2021
‘A’ shares 
Number 
000s

2021 
‘B’ shares 
Number
 000s

404

533

(155)

782

1,009

1,332

(388)

1,953

288

220

(104)

404

721

549

(261)

1,009

Weighted average share price for shares vested in the year

n/a

n/a

n/a

n/a

For shares outstanding at the year end, the weighted average contractual life 
remaining is

Weighted average share price for shares granted in the year

Weighted average fair value of shares granted during the year

2.12 years 2.12 years

1.91 years

1.91 years

£7.40

£7.16

£0.74

£0.72

£5.90

£5.75

£0.59

£0.58

All LTIPs have a vesting price of £nil. LTIP shares do not receive dividends until vested.

d) SIP

Outstanding at the beginning of the year

Granted

Lapsed

Released

Outstanding at the end of the year

2022 
Number
 000s

2021
Number 
000s

112

–

–

(39)

73

150

–

–

(38)

112

Weighted average share price for shares released in the year

£7.17

£7.22

For shares outstanding at the year end, the weighted average contractual life remaining is

1.32 years

1.88 years

Weighted average share price for shares granted during the year

Weighted average fair value of shares granted during the year

–

–

–

–

Outstanding SIP shares represent shares allocated and held by the SIP Trustees on behalf of employees, which remain in the trust for 
between three and five years. All SIPs have a vesting price of £nil. SIP shares receive dividends once allocated.

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0
5
1

2
2
0
2

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C
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e) Fair Value of Grants
i. Equity-settled options and LTIPs
The fair value of equity-settled share options granted is estimated as at the date of grant, taking into account the terms and conditions 
upon which the awards were granted. The following table lists the inputs to the model used for the 52 weeks ended 26 March 2022 and 
52 weeks ended 27 March 2021, except for exercise price and the weighted average share price for grants in the year, which are disclosed 
in sections a) to d) above.

LTIP scheme

SAYE

Executive Share Option Scheme

Fair value inputs

Dividend yield (%)

Expected share price volatility (%)

Risk-free interest rate (%)

2022

1.1%

n/a

0.5%

2021

nil%

n/a

(0.1%)

2022

1.3%

2021

nil%

2.3-2.7%

17.2%-19.1%

(0.1%)

(0.1%)

Expected life of option/award (years)

3 years

3 years

3-5 years

3-5 years

2022

n/a

n/a

n/a

n/a

2021

nil%

18.7%

(0.1%)

4 years

Model used

Black Scholes Black Scholes Black Scholes Black Scholes

n/a Black Scholes

ii. SIP free shares awarded
The fair value of free shares awarded under the SIP is the share price at the date of allocation. The total value of SIPs awarded is a fixed 
rate based on the Group’s performance in the preceding financial year. The number of shares awarded is therefore dependent on the 
share price at the date of the award. 

29. Guarantees and Commitments
a) Operating Lease Commitments
Operating leases where the Group is the lessor
The Group earns rental income from two sources. Licensed property included within property, plant and equipment is rented under 
agreements where lessees must also purchase goods from the Group. Additionally, there are a smaller number of agreements in respect 
of investment properties where there is no requirement for the lessee to purchase goods.

Investment properties are let to third parties on leases that have remaining terms of between one and fifteen years. 

At 26 March 2022, future minimum rentals receivable are as follows:

Group

Within one year

One to two years

Two to three years

Three to four years

Four to five years

After five years

Company

Within one year

One to two years

Two to three years

Three to four years

Four to five years

After five years

Investment properties

Property, plant and 
equipment

2022
£m

2021
£m

2022
£m

2021
£m

0.3

0.2

0.2

0.2

0.1

0.6

1.6

0.3

0.2

0.2

0.2

0.1

0.6

1.6

0.5

0.3

0.1

0.2

0.1

0.3

1.5

0.5

0.3

0.1

0.2

0.1

0.3

1.5

5.7

2.0

1.5

0.6

0.1

0.6

7.8

5.0

4.5

1.4

0.3

0.8

10.5

19.8

5.7

2.0

1.5

0.6

0.1

0.6

7.8

5.0

4.5

1.4

0.3

0.8

10.5

19.8

The Group and Company’s commercial leases on property are principally for licensed outlets. The terms of the leases are normally for 
either three, four or five years. The agreements allow for annual inflationary increases and full rental reviews occur on renewal of the lease.

At 26 March 2022, future minimum rentals receivable under non-cancellable sub-leases included in the figures above were £2.0 million 
(2021: £1.6 million). 

F
I

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A
N
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I

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M
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1
5
1

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L
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A
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R
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P
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A
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2
0
2
2

 
 
 
 
 
 
S
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A
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I
F

Notes to the Financial Statements
Continued

29. Guarantees and Commitments continued
b) Other Commitments 

Group and Company

Capital commitments – authorised, contracted but not provided for

2022 
£m

2.2

2021
£m

2.4

30. Related Party Transactions
Group and Company
During the current and prior years, the Company provided various administrative services to the Fuller, Smith & Turner Pension Plan free 
of charge. In addition, the Company settled costs totalling £394,000 (2021: £368,000) relating to the provision of actuarial, consulting 
and administrative services by third parties to the Fuller, Smith & Turner Pension Plan.

Compensation of key management personnel (including Directors)

Short-term employee benefits

Termination benefits

Post-employment benefits

Company Only
During the year, the Company entered into the following related party transactions:

52 weeks 
ended 
26 March 
2022
 £m

52 weeks 
ended 
27 March
 2021
 £m

3.1

–

0.3

3.4

3.0

0.1

0.3

3.4

2
5
1

52 weeks ended 26 March 2022

Subsidiaries

52 weeks ended 27 March 2021

Subsidiaries

Sales to 
related
 parties 
£m

Purchases 
from related 
parties
 £m

Interest due 
from related 
parties
 £m

Interest due 
to related 
parties
 £m

Amounts 
due to 
related 
parties 
£m

Amounts 
due from 
related
parties
£m

–

61.1

–

3.7

(136.7)

–

Sales to 
related 
parties
£m

Purchases 
from related 
parties
 £m

Interest due 
from related 
parties
 £m

Interest due 
to related 
parties
 £m

Amounts 
due to 
related
parties 
£m

Amounts 
due from 
related 
parties
£m

–

21.0

–

4.2

(133.1)

–

Interest is payable on the majority of the amounts due to subsidiaries at 3% above the Bank of England base rate. All amounts outstanding 
are unsecured and repayable on demand.

The Company also incurred rental expenses from subsidiaries of £0.3 million (2021: £0.1 million).

In addition, the Company has recharged an amount of £0.1 million (2021: £nil) to its subsidiaries and incurred £nil (2021: £0.1 million) 
of recharges from its subsidiaries during the year.

2
2
0
2

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Subsidiaries of parent companies established within the European Economic Area are exempt from an audit if a guarantee is provided 
by the parent for the subsidiary liabilities and the shareholders are in unanimous agreement. The Group will be exempting the following 
companies from an audit in 2022 for the period ended 26 March 2022 under Section 479A of the Companies Act 2006, all of which are 
fully consolidated in these financial statements:

Company

Griffin Catering Services Limited

Jacomb Guinness Limited

George Gale and Company Limited

45 Woodfield Limited

Grand Canal Trading Limited 

B & D Country Inns I Limited

B & D Country Inns II Limited

B & D (Cookham) Limited

B & D (Odiham) Limited

B & D (Reading) Limited

B & D (Win) Limited

B & D (Farnham) Limited

B & D (Kingsclere) Limited

RSH 200 Limited

Cotswold Inns and Hotels Limited

Company Number

01577632

02934979

00026330

04279254

04271734

07292333

08029280

07320065

08377459

07309587

07320245

08392963 

08975762

12035987

03309179

The Group will be exempting the following companies from the preparation and delivering of accounts to Companies House under 
Section 394A of the Companies Act 2006, all of which are fully consolidated in these financial statements:

Company

Griffin Inns Ltd.

Ringwoods Limited

F.S.T. Trustee Limited

Fuller Smith & Turner Estates Limited

Company Number

00495934

00178536

03163480

01831674

31. Post Balance Sheet Events
On 27 May 2022, the Group successfully completed the refinance of its debt facilities of £192 million, which were due to mature in 
February 2023. The new debt facilities consist of a £90 million term loan and a £110 million revolving credit facility provided by a 
syndicate of seven banks. The new facilities have an initial maturity date of 27 May 2026 with an option to extend by a further year. 
The facilities are unsecured, and the borrowing cost of the facilities is determined by the level of Company leverage.

F
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A
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1
5
3

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A
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2
0
2
2

 
 
 
 
 
 
Additional Information
as at 7 June 2022 

Directors, Advisors and Corporate Information

Chairman
Michael Turner, FCA, 
Non-Executive Chairman

Executive Directors
Simon Emeny, Chief Executive
Neil Smith, Finance Director, ACA
Fred Turner, Retail Director, ACA

Non-Executive Directors 
Sir James Fuller, Bt
Richard Fuller
Helen Jones*
Robin Rowland*
Juliette Stacey, ACA*

*  Independent

President
Anthony Fuller, CBE

Chairman from 1982-2007, Anthony 
Fuller retired from the Board in 2010 after 
a long career with Fuller’s and continues 
as President.

Secretary and Registered Office
Rachel Spencer
Pier House
86-93 Strand-on-the-Green
London W4 3NN
Tel: 020 8996 2105
Email: company.secretariat@fullers.co.uk

Registered Number 
241882

Auditors
Ernst & Young LLP
1 More London Place
London SE1 2AF

Stockbrokers
Numis Securities Limited
10 Paternoster Square
London EC4M 7LT

Registrars
Computershare Investor Services PLC
The Pavilions
Bridgwater Road
Bristol BS99 6ZZ
Tel: 0870 889 4096
Email via website: 
www.investorcentre.co.uk/contactus

Shareholder Information

Registrars 
Any enquiries relating to shareholdings on 
the share register (for example, change of 
address, bank mandates, communication 
preferences) should be sent to the 
Company’s Registrars, Computershare. 
You can also manage your shareholding 
online at www.computershare.com/
investor/uk. 

Shareholder Privileges
Individual shareholders with at least 1,000 ‘A’ 
or ‘C’ ordinary shares or 10,000 ‘B’ ordinary 
shares are eligible to receive a Shareholder 
Inndulgence Card. For any individual issued 
with a Card prior to 1 April 2022, continued 
eligibility will be based on the eligibility criteria 
at the time of issue, being at least 500 ‘A’ or ‘C’ 
ordinary shares or 5,000 ‘B’ ordinary shares. 

Shareholders may at any time choose to 
receive notification of the availability of 
corporate communications on Fuller’s 
website by email or choose to receive 
them in printed form. To receive 
notifications of the availability of a 
corporate communication by email, 
or revoke or amend an instruction to 
receive such notifications by email go to 
www.computershare.com/investor/uk 
or contact Computershare, quoting your 
shareholder reference number.

Card holders are entitled to a 15% discount on 
food and drinks in any of our Managed Pubs 
and Hotels, including Bel & The Dragon and 
Cotswold Inns & Hotels. It also offers a 15% 
discount on the Best Flexible Rate or 
Standard Flexible B&B Rate for Beautiful 
Bedrooms by Fuller’s and Bel & The Dragon 
accommodation. There is currently no 
accommodation discount available with the 
Card at any of the Cotswold Inns & Hotel 
sites. Further information is available from 
the Company Secretariat.

Redesignation of ‘C’ Shares
‘C’ ordinary shares can be redesignated 
as ‘A’ ordinary shares within 30 days of the 
full year and half year announcements by 
sending in your certificates and a written 
instruction to redesignate prior to or during 
the period to the Company’s Registrars.

ShareGift
The Orr Mackintosh Foundation operates 
a charity share donation scheme for 
shareholders with small parcels of shares 
whose value makes it uneconomic to sell 
them. If you have a small number of shares 
and would like to donate them to charity, 
details of the scheme can be found on the 
ShareGift website www.sharegift.org, or by 
contacting the Company Secretariat.

Financial Calendar and Key Dates
21 July 2022
Annual General Meeting (11am)

17 November 2022  
FY2023 Half year results announcement 

June 2023
FY2023 Full year results announcement

N
O

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N

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D
D
A

4
5
1

2
2
0
2

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Glossary

Adjusted earnings per share (“EPS”) – this is earnings per share, adjusted for separately disclosed items. The Directors believe that this 
measure provides useful information for shareholders as to the performance of the Group.

Adjusted profits – this is profit before tax and before separately disclosed items.

CCFF – this is an HM Treasury and Bank of England lending facility.

CJRS – this is a claim for 80% of employees’ wages plus any employer National Insurance and pension contributions for staff on furlough 
through the Government’s Coronavirus Job Retention Scheme.

CRM – Customer Relationship Management.

Drinks, food and accommodation like for like sales growth – this is measured on the same basis as “Managed Pubs and Hotels 
invested like for like sales growth”.

EBITDA – this is the earnings before interest, tax, depreciation, profit on disposal of plant and equipment, and amortisation, adjusted for 
separately disclosed items.

ESOS –Executive Share Option Scheme. 

LTIP – Long-Term Incentive Plan.

A
D
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A
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F
O
R
M
A
T

I

O
N

Managed Pubs and Hotels invested like for like sales growth – this is the sales growth calculated to exclude those pubs which have not 
been trading throughout the two years for the corresponding period in both years. The principal exclusions from this measure are: pubs 
purchased or sold in the last 12 months; sites which are closed; and pubs which are transferred to tenancy. 

Market capitalisation – only the Company’s 40p ‘A’ ordinary shares are listed. The Company calculates its market capitalisation as the 
total of all classes of ordinary shares; i.e. listed 40p ‘A’ ordinary shares, unlisted 4p ‘B’ ordinary shares and unlisted 40p ‘C’ ordinary shares 
plus all potentially awardable share options and LTIP awards less any shares held in treasury. For the purposes of the calculation of 
market capitalisation, a 4p ‘B’ ordinary share is treated as having 10% of the market value of a quoted 40p ‘A’ ordinary share and a 40p 
‘C’ ordinary share is treated as having an equivalent value to a 40p ‘A’ ordinary share.

1
5
5

Net debt – this comprises cash, bank loans, CCFF, debenture stock, preference shares and lease liabilities.

Operating profit – this is profit before finance costs and tax and profit on disposal of properties.

SIP – Share Incentive Plan.

Total annual dividend – the total annual dividend for a financial year comprises interim dividends paid during the financial year and 
the final dividend proposed for approval by shareholders at the Annual General Meeting after the completion of the financial year.

Unnecessary plastic – eliminating all plastic which is used instantaneously but is unnecessary for food safety purposes and its removal 
will not lead to unintended environmental consequences by its removal, such as increased waste or carbon emissions.

Working capital – calculated as current assets (trade receivables and inventory) less current liabilities (trade and other payables).

F
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2
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Five Years’ Progress

N
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I

D
D
A

Group Income Statement

Revenue and other income

Operating profit before separately disclosed items

Finance costs before separately disclosed items

Adjusted profit/(loss) before income tax

Exceptional items and discontinued operations

Profit/(loss) before income tax

Taxation

Profit/(loss) after income tax

Non-controlling interest

Profit/(loss) attributable to equity shareholders of the Parent Company

EBITDA1 

1  Continuing operations only.

Assets employed

Non-current assets

Inventories

Other current assets

Assets classified as held for sale

Cash and cash equivalents

6
5
1

Current borrowings

Other current liabilities

Non-current borrowings

Other non-current liabilities

Net assets

Per 40p ‘A’ ordinary share

Adjusted earnings

Basic earnings

Dividends (interim and proposed final)2

Net assets

Net debt (£ million)3

Gross capital expenditure (£ million)

Average number of employees

2  2020 includes ‘D’ share dividend.
3  Net debt from FY20 onwards includes amounts relating to leases under IFRS 16.

2
2
0
2

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2022
£m

253.8

18.5

(11.3)

7.2

4.3

11.5

(4.4)

7.1

–

7.1

44.3

Restated
2020
£m

Restated
2019
£m

2021
£m

73.4

(40.3)

(8.4)

(48.7)

(10.5)

(59.2)

9.6

319.7 

27.0

(7.6)

19.4

146.8 

166.2 

(5.3)

(49.6)

160.9 

–

(49.6)

(13.1)

–

160.9

53.9 

2018
£m

403.6

49.2

(6.0)

43.2

0.4

43.6

(8.8)

34.8

1.0

35.8

70.9

324.7 

40.0 

(6.9)

33.1 

(8.4)

24.7 

(5.2)

19.5 

(0.2)

19.3 

59.5 

713.8

702.5

757.1 

595.3 

623.2

3.6

11.3

5.4

15.6

2.1

15.5

9.6

17.1

749.7

746.8

(120.0)

(207.7)

(64.5)

565.2

(27.5)

(88.5)

449.2

(39.4)

499.7

(27.5)

(92.7)

379.5

4.0 

18.6 

2.6 

20.3 

802.6 

(171.7)

(50.7)

580.2

5.0 

8.4 

87.0 

11.0 

13.5

22.9

2.1

11.7

706.7 

673.4

(50.0)

(62.9)

(30.0)

(71.8)

593.8 

571.6

(27.5)

(206.2)

(183.6)

(122.9)

429.8

(49.1)

338.5 

(53.1)

334.9

2022

2021

2020

2019

2018

9.79p

(73.00)p

20.50p

62.78p

62.90p

11.59p

(89.84)p

291.89p

–

132.80p

35.12p

20.15p

64.89p

19.55p

£6.87

£7.80

£6.16 

£6.07

(212.6)

(308.0)

(291.8)

(245.2)

(201.9)

25.8

4,240

16.5

4,219

84.5 

5,166

58.6 

 5,399 

40.6

4,913

11.31p

£7.27

 
 
 
 
 
 
Consultancy, design and production
www.luminous.co.uk

Design and production
www.luminous.co.uk

Fuller, Smith & Turner P.L.C.
Registered Office
Pier House
86-93 Strand-on-the-Green
London W4 3NN

Registered number: 241882

Telephone: +44 (0)20 8996 2000
Email: fullers@fullers.co.uk

www.fullers.co.uk