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Harvey Norman Holdings Limited

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FY2020 Annual Report · Harvey Norman Holdings Limited
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ANNUAL REPORT

  Australia

  New Zealand

  Singapore

  Slovenia

  Ireland

  Northern Ireland

  Malaysia

  Croatia

ANNUAL REPORT

Contents 

Results for Announcement 

Chairman and CEO’s Report 

Operating and Financial Review 

Directors’ Report 

Remuneration Report 

Social and Environmental Sustainability 

Auditor’s Independence Declaration 

Independent Auditor’s Report 

Directors’ Declaration 

Statement of Financial Position 

Income Statement 

Statement of Comprehensive Income 

Statement of Changes in Equity 

Statement of Cash Flows 

Notes to the Financial Statements 

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4

8

31

36

64

74

75

81

82

83

84

85

87

88

Shareholder Information 

149

KEY DATES:

28 August 2020: Announcement of Full-Year Profit to 30 June 2020 & Announcement of Final 2020 Dividend  |  12 October 2020: Record date for 
Determining Entitlement to Final 2020 Dividend  |  2 November 2020: Payment of Final 2020 Dividend  |  25 November 2020 at 11:00am: Annual General 
Meeting of Shareholders  |  26 February 2021: Announcement of Half-Year Profit to 31 December 2020 & Announcement of Interim 2021 Dividend   
|  1 April 2021: Record date for Determining Entitlement to Interim 2021 Dividend  |  4 May 2021: Payment of Interim 2021 Dividend   

Registered Office: A1 Richmond Road, Homebush West NSW 2140. Ph: 02 9201 6111 Fax: 02 9201 6250  |  Share Registry: Boardroom Pty Limited, Level 12, 
225 George Street, Sydney NSW 2000. Ph: 02 9290 9600  |  Auditors: Ernst & Young (EY)  |  Securities Exchange Listing: Shares in Harvey Norman Holdings 
Limited (HVN) are quoted on the Australian Securities Exchange Limited (ASX)  |  Solicitors: Brown Wright Stein  |  Company Secretary: Mr. Chris Mentis

COMPANY INFORMATION

HARVEY NORMAN HOLDINGS LIMITED 

ACN 003 237 545

2

RESULTS FOR ANNOUNCEMENT TO THE MARKET 

HARVEY NORMAN® HOLDINGS LIMITED

REPORTED PBT

PBT 
Excluding AASB 16 net impact and net property revaluations

$661.29m

 $86.73m ( 

 15.1%) FROM $574.56m IN 2019

$635.60m

 $131.35m ( 

 26.0%) FROM $504.26m IN 2019

REPORTED PROFIT AFTER TAX & NCI

PROFIT AFTER TAX & NCI
Excluding AASB 16 net impact and net property revaluations

$480.54m

 $78.22m ( 

 19.4%) FROM $402.32m IN 2019

$462.16m

 $109.08m  ( 

 30.9%) FROM $353.09m IN 2019

EBITDA

EBITDA
Excluding AASB 16 net impact and net property revaluations

$944.67m

 $256.07m ( 

 37.2%) FROM $688.60m IN 2019

$742.47m

 $124.18m ( 

 20.1%) FROM $618.30m IN 2019

EBIT

EBIT
Excluding AASB 16 net impact and net property revaluations

$721.08m

 $117.74m ( 

 19.5%) FROM $603.34m IN 2019

$654.86m

 $121.82m ( 

 22.9%) FROM $533.04m IN 2019

NET DEBT TO EQUITY: NIL

NET CASH OF $15.35m vs NET DEBT OF $626.47m in FY19  
AN IMPROVEMENT OF $641.83m

UNUSED, AVAILABLE  
FINANCING FACILITIES OF 

$685m

AS AT 30 JUNE 2020

TOTAL SYSTEM SALES REVENUE

$8.46 billion

AGGREGATED HEADLINE FRANCHISEE SALES REVENUE* . . $6.16bn
COMPANY-OPERATED SALES REVENUE . . . . . . . . . . . . . . . . . . $2.29bn

* Sales made by franchisees in Australia do not form part of the financial results of the consolidated entity.

HNHL CONSOLIDATED REVENUES

$3.55 billion

SALES OF PRODUCTS TO CUSTOMERS. . . . . . . . . . . . . . . . $2.29bn
REVENUE RECEIVED FROM FRANCHISEES . . . . . . . . $1,055.87m
REVENUES AND OTHER INCOME ITEMS . . . . . . . . . . . . . $195.00m

BASIC EARNINGS PER SHARE
39.19c

 from 33.94c in 2019

DIVIDENDS PER SHARE 
(FULLY-FRANKED)
24.0c

539 FRANCHISEES  

IN AUSTRALIA

194

FRANCHISED  
COMPLEXES 
IN AUSTRALIA

96

OFFSHORE COMPANY 
OPERATED STORES

HARVEY NORMAN HOLDINGS LIMITED  |   ANNUAL REPORT JUNE 2020 

3

CHAIRMAN and CEO’s REPORT 

Dear Shareholder, 

Globally, the 2020 financial year was a year of unique challenges.   

The drought and bushfires last summer, followed by COVID-19, had a significant impact in the 8 countries where 
we, or our franchisees, trade.  

In Australia, with the ‘Shop Smart’ and ‘Shop Safe’ guidelines, the Harvey Norman®, Domayne® and Joyce 
Mayne® franchisees bolstered their ability to safely service their customers.  With the exception of the mandatory 
closure of two franchised complexes in Tasmania for a 2-week period, the 194 franchised complexes throughout 
Australia have remained open during the year.   

Overseas in the 7 countries in which we operate, the respective governments mandated temporary closures of 
between 4 to 10 weeks, and staggered re-opening dates.  As our company-operated stores overseas began to 
re-open to the public, sales improved quickly. 

Pleasingly, customers continued to engage strongly with our brands and importantly, as we are in the lifestyle / 
home retail space, the customer was appreciative of the shopping experience, spaciousness and easy parking at 
the physical franchised complexes and stores, whilst embracing the ease of connection to our brands digitally and 
the important convenience of home delivery and click and collect. 

The results achieved in 2020, are a testament to the strength of our model. 

Record Financial Results 

  Reported earnings before interest, tax, depreciation & amortisation (EBITDA) of $944.67m, up by 

$256.07m or +37.2%.   

  Record EBITDA (excluding AASB 16 impact and net property revaluations) of $742.47m, up by $124.18m 

or +20.1%.   

  Reported earnings before interest & tax (EBIT) of $721.08m, up by $117.74m or +19.5%. 

  Record EBIT (excluding AASB 16 impact and net property revaluations) of $654.86m, up by $121.82m or 

+22.9%. 

  Reported profit before tax (PBT) of $661.29m, up by $86.73m or +15.1% from prior year, our highest 

ever PBT on record.  

  PBT (excluding AASB 16 net impact and net property revaluations) of $635.60m, up by $131.35m or 

+26.0%, our highest ever since inception.  

  Reported net profit after tax (NPAT) and non-controlling interests of $480.54m, up by $78.22m or 

+19.4%. 

  NPAT (excluding AASB 16 net impact and net property revaluations) of $462.16m, up by $109.08m or 

+30.9%. 

  Very strong balance sheet with total assets of $5.83 billion, including tangible freehold property assets of 

over $3 billion. 

  Positive net cash position of $15.35m (cash net of interest-bearing loans and borrowings) at the end of 
FY20, compared to a net debt position of $626.47m at the end of FY19.  This equates to a net debt to 
equity ratio of nil as at 30 June 2020 compared to a net debt to equity ratio of 19.46% as at 30 June 
2019.  This was achieved through the stronger cash receipts and the stringent measures implemented 
during FY20 to preserve cash and reduce external debt.  As at 30 June 2020, the consolidated entity had 
$685 million of unused, available financing facilities, and is therefore well-placed to respond to 
challenges that may arise.   

  Net Assets of $3.5 billion, up by 8.7% from $3.2 billion. 

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CHAIRMAN and CEO’s REPORT (continued) 

Record Financial Results (continued) 

  Net cash flows from operating activities of $1.1 billion for FY20, up $684.12 million or +183%, from 

$372.85 million in FY19. 

 

Earnings per share (EPS) of 39.19 cents, up by 15.5% from 33.94 cents. 

  PBT return on net assets of 19.02% for FY20, up from 18.0% in FY19. 

Property 

 

30 June 2020: 194 franchised complexes in Australia and 96 company-operated stores overseas. 

  Robust $3 billion property portfolio, consisting of freehold investment properties in Australia, owner-

occupied land and buildings in New Zealand, Singapore, Slovenia, Ireland and Australia and joint venture 
assets.  

 

 

6 new company-operated stores opened during FY20 – 5 in Malaysia during HY20 at Mid Valley 
Southkey, Johor Bahru (July 2019), AEON Mall, Kota Bahru (October 2019), IPC Toppen, Johor Bahru 
(November 2019), Ipoh Parade, Ipoh (November 2019) and Batu Kawan, Penang (December 2019); and 1 
in New Zealand at Takanini in South Auckland (March 2020).   

The remaining 5 stores that were due to open in the second half of FY20 in Malaysia (2), Singapore (1), 
and Ireland (2) did not occur as planned due to the government lockdowns and business closures in 
response to COVID-19.   

  We intend to open up to 12 new stores overseas during FY21. 

In last year’s report, we had disclosed our international expansion plans and our intention to open up to 21 new 
stores overseas by the end of the 2021 financial year, with 17 of those new stores in Singapore and Malaysia.  Of 
those 21 new stores, 10 stores were planned to open in FY20 and 11 stores were planned for FY21.  We were on 
track with our offshore store opening program in Malaysia and had opened 5 new stores prior to 31 December 
2019, in line with our schedule.  In addition, we opened an electrical outlet store at Takanini, South Auckland in 
March 2020.  The COVID-19 pandemic halted our overseas expansion plans, and the remaining 5 stores slated for 
the second half of this year were delayed due to government mandated lockdowns and business closures.   

We have revised our plans, and we now intend to open up to 12 new stores overseas during the 2021 financial 
year.  We have already opened the Galway City store in Ireland on 22 July 2020, only 3 months behind schedule 
and the Sligo store is anticipated to open in October 2020.  Our second store in the town of Pula in Croatia is on 
track to open in November 2020, and we intend to open 3 new stores/outlets in New Zealand by December 
2020.  The remaining 6 stores will be in Southeast Asia, which remains our fastest growing offshore region, with 3 
new stores in Singapore to open before December 2020, and 3 new stores in Malaysia to open between October 
2020 and May 2021. 

Our ‘premium refit plan’ announced last year continued throughout FY20, but was scaled back to those refits that 
were necessary for the safety, comfort and security of customers and for the protection of our brands.  We 
anticipate recommencing the premium refit plan in FY21. 

COVID-19 Update 

The coronavirus pandemic (COVID-19) presented different challenges in each of the 8 countries in which we, or 
our franchisees, operate.   

In our 8 countries, the primary concern for respective governments was, and is, keeping workers in jobs and 
businesses in business – building a bridge to recovery on the other side post the pandemic. 

COVID-19 has been a fast evolving and a significant challenge globally, and governments have supported their 
economies during this extraordinary time.  In our overseas territories, the respective governments mandated 
temporary closures of between 4 to 10 weeks, and staggered re-opening dates.  The temporary closures resulted  

3 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020                                              5 

 
 
 
 
 
 
 
 
 
 
 
 
 
CHAIRMAN and CEO’s REPORT (continued) 

COVID-19 Update (continued) 

in a significant decline in turnover for each of our overseas businesses, and based on the eligibility criteria of the 
COVID-19 support and assistance offered by the respective governments, each of our offshore subsidiaries 
applied for, and were eligible to receive, wages support and assistance of $22.28 million in aggregate.  All of the 
support and assistance was passed onto our employees, and we did not terminate the employment of any 
employee as a result of the pandemic.  Our offshore businesses also received property-related support and 
assistance (including rent abatements from landlords) of $9.81 million in aggregate.   

The assistance received from governments and landlords ensured businesses could survive and thrive after the 
lifting of mandated lockdowns.  Importantly, it ensured workers continued to get paid and have been able to 
meet their personal obligations even though businesses were in hibernation. 

We own or control other non-franchised retail and wholesale operations under various brand names in Australia 
(outside of the Harvey Norman®, Domayne® and Joyce Mayne®
 brands).  These other non-franchised businesses 
applied for, and were eligible to receive, $2.39 million of wages support and assistance during 4Q20, all of which 
was passed on in order to retain employees.  In addition, they received $0.33 million in rent abatements from 
their landlords. 

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2 

 
 
 
 
 
 
 
 
 
 
 
 
CHAIRMAN and CEO’s REPORT (continued) 

COVID-19 Update (continued): 

In Australia, certain franchisees were eligible for the government COVID-19 JobKeeper support for the retention 
of the employees of the respective franchisees.  In aggregate, this amounted to $7.6 million.   

Outlook 

The continued impact globally because of the fast evolving COVID-19, remains unknown. 

To date, the biggest consumer change we have seen in our 8 countries, is the elevated importance of family, 
home, work and study from home, cooking and entertainment from home.  Our brands are well placed to take 
advantage of this trend. 

The sales uptick we saw in the last quarter in Australia accelerated in July and has continued in August and 
September - notwithstanding the metropolitan Melbourne Government mandated Stage 4 lockdown.   

Within our company-operated stores overseas, sales improved quickly as they re-opened to the public following 
government mandated closures.  This improvement continued into the September quarter, notwithstanding the 
New Zealand Government lockdown of metropolitan Auckland from 11th August 2020 to 30th August 2020. 

We’d like to thank all our staff for their loyalty and commitment to our vision, and pay tribute to the 
commendable efforts of our franchisees throughout the year.  We value and appreciate the continued support 
and confidence of our shareholders in the leadership and future direction of our business.  

G. HARVEY                                                                         K.L. PAGE  
Chairman                                                                            Chief Executive Officer 
Sydney                                                                                Sydney 
30 September 2020                                                            30 September 2020 

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HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020                                              7 

 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
                 
 
OPERATING and FINANCIAL REVIEW 

Reported Profit Before Tax (PBT) and Profit After Tax (PAT) 

Reported profit before tax (PBT) for FY20 was $661.29 million, an increase of $86.73 million or +15.1%, from $574.56 million in 
FY19.  Excluding the incremental impact of the first-time application of AASB 16 Leases and the net property revaluation 
adjustments, there was a solid 26.0% or $131.35 million increase in PBT to $635.60 million in FY20, from $504.26 million in 
FY19. 

During FY20, the franchising operations segment was the largest contributor to PBT comprising 52.7% of PBT compared to 
43.2% of PBT in FY19.  Profitability of the franchising operations segment increased by $100.19 million or +40.3%, directly 
attributable to the growth in aggregated franchisee sales revenue to $6.16 billion in FY20, an increase of $505.65 million or 
+8.9%, fuelled by growth in the 2nd half of FY20, particularly in 4Q20.   

The offshore company-operated retail segment delivered solid sales for FY20 of $2.08 billion, up by $71.17 million or +3.5%, 
despite government-mandated lockdowns and business closures in all of the 7 overseas countries for a 4 to 10 week period, 
with staggered re-opening dates in 4Q20.  Profitability of the offshore company-operated retail segment rose by $22.38 million 
or +17.3%, to $152.08 million in FY20, from $129.70 million in FY19.  NZ was the largest contributor to this growth, increasing 
by $21.76 million or +28.1% from FY19.  The retail result for Ireland and Northern Ireland combined was $16.87 million for 
FY20, an increase of $9.08 million or +116%, from $7.80 million in FY19. 

8 

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OPERATING and FINANCIAL REVIEW (continued) 

Reported Profit Before Tax (PBT) and Profit After Tax (PAT) (continued) 

The retail result for Slovenia and Croatia increased by $0.98 million, or +13.1%, to $8.43 million in FY20.  This was offset by a 
reduction in the retail result for Singapore and Malaysia by $9.44 million, or -25.5%, to $27.62 million in FY20 despite 5 new 
stores in Malaysia in HY20, due to the temporary closures to control the spread of COVID-19 in Southeast Asia, and the 
prolonged subdued retail, consumer and business sentiment in Singapore.   The offshore retail businesses represent 23% of 
consolidated PBT.   

The retail property segment delivered a result of $173.19 million in FY20 compared to a result of $204.68 million in FY19, a 
reduction of $31.49 million or -15.4%, mainly due to a lower net property revaluation increment of $34.96 million in FY20 
relative to a net increment of $70.30 million in FY19.  The lower net property revaluation increment by $35.35 million was offset 
by higher rent received from franchisees and other external tenants during the year, net of any COVID-19 rent abatements 
granted in the June 2020 quarter.  The consolidated entity owns and manages a robust freehold property portfolio valued at 
over $3 billion as at 30 June 2020.  These large-format retail properties are characterised by larger retail footprints and 
generous floor layouts, providing a safer, more spacious and comfortable shopping experience.  Property values of large-format 
retail complexes have been more resilient, despite the softening investment values of some traditional, multi-storey shopping 
centres in Australia.     

The ‘Other’ component of PBT, with a loss totalling $12.57 million for the 2020 financial year, is comprised of the remaining 
operating segments of the consolidated entity.  These include the following: Other Non-Franchised Retail segment which 
incurred a loss of $8.84 million in FY20, compared to a loss of $16.67 million in FY19; Equity Investments which sustained a loss 
of $2.15 million in FY20 due to the fall in equity prices partially attributable to COVID-19, compared to a profit of $18.40 million 
in FY19 and the Other Segment which incurred a loss of $1.58 million in FY20, compared to a loss of $9.95 million in FY19. 

The PBT return on net assets was 19.02% for the 2020 financial year, compared to a PBT return on net assets of 18.0% for the 
2019 financial year.   

Net profit after tax (NPAT) and non-controlling interests increased by $78.22 million, or +19.4%, to $480.54 million for the 2020 
financial year, from $402.32 million in the preceding year.  Excluding the AASB 16 net impact and the after tax net property 
revaluation adjustments, NPAT would have been $462.16 million for FY20, up by $109.08 million or +30.9% relative to FY19. 
The effective tax rate was 26.50% for the 2020 financial year, compared to an effective tax rate of 28.81% for the 2019 financial 
year.   This was primarily due to the recognition of a large credit to deferred tax expense of $14.77 million in FY20 (FY19: nil) in 
New Zealand resulting from a legislative change as part of the COVID-19 Act (passed in March 2020) to re-introduce tax 
deductions in NZ for future building depreciation expenses.   

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020                                              9 

 
 
 
 
 
 
 
 
 
 
  
 
 
OPERATING and FINANCIAL REVIEW (continued) 

Offshore Company-Operated Retail Segment  

The Harvey Norman® brand trades under a company-operated retail model overseas, with 96 Harvey Norman® stores in 7 
countries outside of the Australian market.  Offshore revenue has risen to $2.13 billion in FY20 compared to $2.05 billion in 
FY19, up by $71.66 million or +3.5%.  Offshore profitability has increased to $152.08 million during FY20, representing 23% of 
total consolidated profit before tax.   

Last year we had reported our overseas expansion plans, with the intention of opening 21 new stores overseas – 10 stores were 
proposed to open in FY20 and 11 stores in FY21.  We were on track with our expansion plans in Southeast Asia up to 
December 2019, with the opening of 5 new Harvey Norman® stores in Malaysia during HY20.  The government-enforced 
lockdowns and business closures to flatten the COVID-19 curve, coupled with the strategic measures we have taken to preserve 
cash, put our expansion plans on hold and the remaining 5 stores slated for opening in the second half did not occur.  4 of 
those stores will now open in HY21 – with the Galway store in Ireland opening its doors on 22 July 2020, the proposed opening 
of our Sligo store in Ireland in October 2020, and a store in Singapore and Malaysia expected to open in September and 
November 2020 respectively.   

Despite the government mandated temporary closures and staggered re-opening dates, and the prolonged uncertainty around 
COVID-19, total aggregated company-operated retail sales and other revenue for the 96 Harvey Norman® branded stores 
overseas and the 2 Space Furniture® branded stores in Asia grew by $71.66 million, or 3.5%, to $2.13 billion for FY20, relative to 
$2.05 billion in FY19.   

The result before tax for the overseas company-operated retail segment increased by $22.38 million, or +17.3%, to $152.08 
million for FY20, from $129.70 million in FY19.  The first-time application of AASB 16 Leases reduced the profitability of 
offshore operations by $3.79 million for FY20.  Excluding the incremental impact of AASB 16, the offshore profit result, in 
aggregate, would have been $155.87 million, an increase of $26.17 million or +20.2%.  

10 

 
 
 
 
 
 
                                                                                                                          
 
 
 
 
  
 
 
 
 
 
 
 
 
 
OPERATING and FINANCIAL REVIEW (continued) 

Offshore Company-Operated Retail Segment (continued) 

New Zealand   |   40 Harvey Norman® Company-Operated Stores 

In the December 2019 half-year report, we disclosed the pleasing, solid sales performance of our business in New Zealand.  We 
had reported another record half, with sales revenue topping over half-a-billion dollars in both local currency and on translation 
to Australian dollars.  Sales in local currency soared to $NZ533.83 million, up by $NZ20.61 million or +4.0% for HY20, from 
$NZ513.22 million in HY19.  Sales continued to show modest growth in January and February and we then saw a spike in March 
2020 as New Zealand businesses prepared for temporary closures and mobilised their employees to work-from-home.  A new 
electrical outlet located at Takanini in South Auckland was opened in March 2020, bringing the total number of company-
operated stores to 40.   

In New Zealand, the consolidated entity employs nearly 2,000 full-time and part-time employees across 40 Harvey Norman® 
company-operated stores.  When the pandemic struck in early March, the safety and livelihoods of our New Zealand 
employees, adherence to the work-safety guidelines and restrictions enforced by the NZ Government, and our dedication to 
service our loyal customers and support local communities were paramount.  Alert Level 3 and 4 restrictions in New Zealand 
came into effect on the evening of the 25th March 2020, and from 26th March up to the 13th May 2020, each of our 40 stores 
were closed to the public.  When permitted to do so, we concentrated our efforts to our online ‘essential-services’ offering and 
we worked hard to ensure that our customers in NZ could purchase their essential needs safely and swiftly, in a contactless 
manner.  Despite our refocus to online trade, sales in NZ suffered a significant decline in local currency during the 7-week Alert 
Level 3 & 4 lockdown periods, relative to the previous corresponding period.   

As our NZ operations had suffered a significant decline in turnover of more than 30% as a direct result of COVID-19, our 40 
company-operated stores were eligible for the ‘Wage Subsidy Scheme’ offered by the New Zealand Government.  NZ received 
wages support and assistance of $NZ12.70 million (or $12.04 million when translated into Australian dollars) up to 9th June 2020 
(the end date of the subsidy period).  The wages support and assistance in New Zealand assisted in sustaining our NZ 
operations and retaining all our staff during the period that we were not able to trade at normal capacity.  All 40 Harvey 
Norman® stores re-opened to the public from 14th May 2020 and we saw a significant rebound and surge in the sales trend 
when the Alert Level 3 restrictions were lifted.   

In what was a tumultuous year, the New Zealand business generated sales of $NZ1.01 billion for the year ended 30 June 
2020, an increase of $NZ14.96 million or 1.50% from $NZ998 million in the 2019 financial year.  Translated into Australian 
dollars, sales revenue increased 2.7%, or $25.09 million, to $960.19 million in the 2020 financial year.  There was a 1.17% 
appreciation of the New Zealand dollar relative to the Australian dollar during the current year.   

Similar to the trend experienced in Australia, with international travel not an option, NZ consumers focussed on the ‘home’ with 
home renovations and improvements.  The housing market in NZ has remained stable, assisted by supply shortages and lower 
interest rates.  This trend has seen sales and market share growth across all key product categories.  Robust sales with strong 
margins, and an effort to curtail and streamline operating expenses, has resulted in an increase in the retail result in New 
Zealand by $21.76 million, or 28.1%, to $99.16 million for the year ended 30 June 2020, up from $77.39 million in the 
previous year.    

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020                                              11 

 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OPERATING and FINANCIAL REVIEW (continued) 

Offshore Company-Operated Retail Segment (continued) 

This segment is comprised of 12 Harvey Norman® stores in Singapore, 23 Harvey Norman® stores in Malaysia and the Space 
Furniture® branded lifestyle stores in Singapore and Malaysia.    

Malaysia   |   Sales Revenue   |   23 Harvey Norman® Company-Operated Stores  

We were on track with our expansion plans in Malaysia in the first half of the 2020 financial year with the opening of 5 Harvey 
Norman® stores prior to December 2019 located at Mid Valley Southkey, Johor Bahru (July 2019), AEON Mall, Kota Bharu 
(October 2019), IPC Toppen, Johor Bahru and Ipoh Parade, Ipoh (both in November 2019) and Batu Kawan, Penang (December 
2019).  The Malaysian economy was growing strongly and we were confident about our aspirational growth target of having 50 
Harvey Norman® stores in Malaysia within the next 5 years.  HY20 sales in Malaysia were strong at $S112.27 million, an increase 
of $S13.67 million or 13.9% from $S98.60 million in HY19.  

On 18th March 2020, the Malaysian government issued a Movement Control Order (MCO) to control the spread of COVID-19, 
resulting in the temporary closure of all 23 stores, with a phased re-opening from 18th April 2020.  Our Malaysian business 
adhered to the directives of the Malaysian Government and generated nil sales during the temporary full closure of all physical 
stores and online trade for the period from 18th March to 17th April 2020 inclusive.  From 18th April 2020, the Malaysian 
Government commenced the easing of their restrictions, permitting the staggered re-opening of stores.  From the 18th to 30th 
April 2020, 14 stores re-opened for trade for electrical and computers only.  From 1st May to 12th May 2020, the remaining 
stores and the furniture and bedding categories re-opened.  Following the MCO mandated lockdown, sales in Malaysia began 
to improve.    

Amid the challenges of the second half, and the higher sales base in early FY19 due to the temporary reprieve from GST 
obligations, the Malaysian business recorded sales of $S208.20 million for FY20, an increase of $S15.61 million or 8.1%, from 
$S192.58 million in FY19.  Translated to Australian dollars, the sales increase was $27.11 million, or 13.8%, to $224.23 million.   

Last year we announced that we would open 14 new stores in Malaysia, 7 in FY20 and 7 in FY21.  We had opened 5 new stores 
prior to December 2019, however the remaining 2 stores did not open in the second half of the financial year due to the 
pandemic.  We presently anticipate opening 3 new stores in FY21, deferring the remaining 6 stores to FY22. 

12 

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OPERATING and FINANCIAL REVIEW (continued) 

Offshore Company-Operated Retail Segment (continued) 

Singapore   |   Sales Revenue   |   12 Harvey Norman® Company-Operated Stores 

In stark contrast to the stronger retail trading environment in Malaysia, retail, business and consumer sentiment was subdued in 
Singapore throughout the first half of FY20, which was further exacerbated by the COVID-19 pandemic which saw all 12 Harvey 
Norman® stores in Singapore closed under the government-enforced “Circuit Breaker” measures from 7th April to 18th June 
2020 inclusive.   

Earlier this year, we reported lower HY20 sales in Singapore by $S20.72 million in local currency or -11.9% to $S153.55 million, 
down from $S174.27 million in HY19.  This sales trend continued throughout the March 2020 quarter due to the adverse 
conditions of the protracted trade war between the United States and China, the mounting fears around COVID-19 and the 
progressive restrictions to contain the spread of COVID-19 in Singapore.   

The Circuit Breaker measures of the Singapore Government came into effect on the 6th April 2020, which was a ‘stay-at-home’ 
order incorporating the mandatory closure of all non-essential workplaces from 7th April 2020.  From 7th April to 18th June 2020, 
all 12 Harvey Norman® stores in Singapore were closed to the public, however, online trade was permitted to continue.  The 
shift to an online-only model, and the re-positioning of staff to enable contactless online sales and deliveries during Circuit 
Breaker was insufficient to stem the significant decline in sales, compared to the full-service offering both in-store and online in 
the previous corresponding period.   

All 12 Harvey Norman® stores re-opened on 19th June 2020 pursuant to the Phase 2 “Safe Transitioning” re-opening of the 
economy in Singapore.  Sales quickly rebounded upon the resumption of in-store trade. 

The Jobs Support Scheme (JSS) of the Singapore Government was announced as part of the Solidarity Budget handed down on 
6th April 2020.  Under the JSS, affected industries were granted wages support and assistance to employers to help them retain 
their local employees (Singapore citizens and permanent residents) during the period of economic uncertainty.  Our Harvey 
Norman® operations in Singapore recognised $S4.73 million (or $5.09 million in Australian dollars) in wages support and 
assistance pursuant to the JSS from April to June 2020.  In addition, property rental waivers and property tax rebates were 
offered under the Solidarity Budget and following negotiations with landlords, resulting in the recognition of $S5.11 million (or 
$5.50 million in Australian dollars) in COVID-19 related property support and assistance in FY20.  This support and assistance 
was integral to the viability of the Singaporean operations during Circuit Breaker to enable the business to continue to pay and 
retain their staff and maintain the payment of operating expenses. 

Total sales for the 12 Harvey Norman® stores in Singapore declined by $S66.89 million, or -20.0%, to $S267.21 million in FY20, 
from $S334.10 million in FY19.  Translated to Australian dollars, the reduction in sales was $54.18 million, or -15.8%, to $287.79 
million for FY20, from $341.97 million in FY19.  

Last year we announced that we would open 3 new stores in Singapore, 1 in FY20 and 2 in FY21.   No new stores were opened 
during FY20, with the proposed FY20 store delayed to September 2020 due to the pandemic.  We plan to open a further 2 new 
stores in FY21, bringing the total new stores in Singapore to 3 for FY21.  We have also earmarked another site for possible 
opening in early FY22.   

Retail – Singapore & Malaysia   |   Sales and Segment Result  

Aggregated sales revenue for the Harvey Norman® and Space Furniture® brands in Asia totalled $S487.01 million in local 
currency for FY20, down by 10.3%, or $S55.68 million, from $S542.69 million in FY19.  Translated to Australian Dollars, the 
reduction in sales was 5.4% or down $29.72 million to $525.75m, from $555.47 million in FY19.  Sales were assisted by a 5.22% 
appreciation of the Singapore dollar relative to the Australian dollar over the past year.  

Sales revenue for the Space Furniture® brand in Singapore and Malaysia combined decreased by $2.66 million, or -16.2%, due 
to mandatory closure periods and the cautious outlook of consumers. 

The segment profit result for the Harvey Norman® and Space Furniture® brands in Asia totalled $27.62 million for FY20, a 
decrease of $9.44 million or -25.5%, from $37.06 million in FY19.   This decrease incorporates the net financial impact of 
adopting AASB 16 Leases from 1 July 2019 which saw expenses increase by $3.93 million as all Harvey Norman® stores in 
Southeast Asia are leased from external landlords.  Excluding the net impact of AASB 16, the segment profit result for FY20 
would have been $31.54 million, a decrease of $5.51 million, or -14.9%. 

  HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020                                              13 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
OPERATING and FINANCIAL REVIEW (continued) 

Offshore Company-Operated Retail Segment (continued) 

Slovenia   |   5 Harvey Norman® Company-Operated Stores  

In the December 2019 half-year report, we disclosed that sales revenue from the 5 company-operated stores in Slovenia 
increased to €39.82 million, up by €1.65 million or +4.3%, from €38.17 million in HY19.  Translated into Australian Dollars, sales 
revenue increased +6.4% or $3.87 million to $64.55 million.  This sales growth resulted in a record half-year profit of $5.24 
million for HY20.  Sales growth was solid throughout January and February before the government mandated lockdown. 

The COVID-19 pandemic throughout Europe saw the 5 Harvey Norman® stores in Slovenia close by government decree from 
16th March to 19th April 2020, with online trade permitted.  Upon re-opening from 20th April 2020, sales have grown 
significantly.  

Total sales revenue for FY20 was €73.04 million, up by €0.50 million or +0.7%, from €72.54 million in FY19.  Translated into 
Australian dollars, sales revenue increased $4.66 million, or +4.0%, to $120.35 million, assisted by a 3.31% appreciation of the 
Euro relative to the Australian dollar during FY20.  Retail profit for FY20 was $8.26 million, up by $1.38 million or +20.1%, from 
$6.88 million in FY19.  Similar to the trend experienced in Australia and other offshore locations, the travel restrictions imposed 
by the COVID-19 pandemic have resulted in people renovating and improving their homes.   

Croatia   |   Flagship Harvey Norman® Store located at Zagreb 

The Zagreb store was relaunched as a Flagship in October 2018.  In the December 2019 half-year report, we disclosed that the 
full 6 month contribution from the reinvigorated Flagship drove sales to €11.56 million in HY20, up by €1.13 million or +10.9%, 
from €10.43 million in HY19.  Translated into Australian dollars, sales revenue increased +13.0% or $2.16 million to $18.74 
million.  Sales growth was solid throughout January and February before suffering from the government mandated lockdown. 

The Zagreb Flagship was closed by government decree from 19th March to 26th April 2020, with online trade permitted.  Sales 
growth has steadily increased upon re-opening the Zagreb Flagship.   

Sales revenue increased to $34.01 million in FY20, up $0.78 million or +2.4%, from $33.23 million in FY19.  However, profit 
decreased to $0.17 million in FY20, down $0.41 million or -70.6%, from $0.58 million in FY19.  The Croatian economy has a 
significant tourist sector adversely affected by the travel restrictions imposed by the COVID-19 pandemic.  We plan to open our 
second store in the town of Pula in November 2020.  

14 

2 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OPERATING and FINANCIAL REVIEW (continued) 

Offshore Company-Operated Retail Segment (continued) 

Ireland   |   13 Harvey Norman® Company-Operated Stores  

In the December 2019 half-year report, we disclosed that sales revenue increased to €143.94 million for HY20, up by €13.07 
million or +10.0%, from €130.87 million in HY19.  Translated into Australian dollars, sales revenue increased by +12.1% or 
$25.27 million, to $233.33 million.  The retail segment result in Ireland generated a profit of $12.36 million for HY20, a solid 
improvement of $1.76 million or +16.6% on the $10.60 million profit in HY19.  The 13 Harvey Norman® company-operated 
stores in Ireland outperformed the discretionary retail market, with market share gains across all key product categories. 

This sales trajectory continued into 3Q20, with a significant increase in March 2020 as home office and technology sales grew 
strongly with individuals and businesses looking for home office solutions to work from home.  The appliances category grew 
significantly and, after a strong HY20, the reality of lockdown in Ireland resulted in the swift adaptation to provide an effective 
online offering.  The Irish business continued to innovate, launching contactless Click & Collect and focusing on the online 
customer experience.  The ongoing success of the Tallaght Flagship, complemented by the investment in an effective digital 
strategy, ensured Harvey Norman® was the first point of call for Irish consumers wanting to set up a home office or reinvigorate 
their homes. 

The Irish Government decree resulted in the closure of all Furniture & Bedding departments across the physical store network 
from 25th March to 7th June, and Electrical & Computer departments across the physical store network from 28th March to 17th 
May.  Online trade was permitted during this period.  The government mandated lockdown resulted in a significant sales 
decrease over the lockdown period. 

Post lockdown, sales for the Irish business rebounded strongly.  Sales revenue increased to €256.76 million for FY20, up by 
€36.31 million or +16.5%, from €220.44 million in FY19.  Translated into Australian dollars, sales revenue increased by +20.3% 
or $71.47 million, to $423.06 million. The retail segment result in Ireland generated a profit of $17.58 million for FY20, an 
increase of $9.54 million or +119% on the $8.05 million profit in FY19.  

The COVID-19 pandemic delayed the opening of new stores at Galway and Sligo.  The Galway store opening was initially 
scheduled for April 2020, but was delayed, and opened on 22nd July 2020.  This full-format store is 60,000 sq. ft. and anchors 
the second phase of the Gateway Retail Park in Knocknacarra on the west side of Galway City.  The 43,600 sq. ft. full-format 
store at Sligo Retail Park, Carraroe, Sligo, was initially expected to open in FY20, but now has been delayed to October 2020.   

Northern Ireland   |   2 Harvey Norman® Company-Operated Stores  

In the December 2019 half-year report, we disclosed that sales revenue increased to £6.13 million for HY20, up by £0.55 million 
or +9.8%, from £5.58 million in HY19.  Translated into Australian dollars, sales revenue increased by +13.0% or $1.30 million, to 
$11.27 million.  The retail segment result in Northern Ireland generated a profit of $0.09 million for HY20, an improvement of 
$0.35 million on the ($0.26) million loss in HY19.  The Flagship store on the iconic Boucher Road has gone from strength-to-
strength, recording double digit sales growth during the half in a very difficult trading environment.  

The second half of this year should have seen the Northern Ireland business leverage its position as the number one furniture 
and bedding destination in Northern Ireland.  Instead, the UK Government decree resulted in the closure of the 2 stores at 
Boucher Road & Holywood from 24th March to 7th June.  Online trade was not permitted during the lockdown period.  

COVID-19, coupled with the existing political challenges in the region, had the impact of decreasing sales revenue to £9.30 
million for FY20, down £0.96 million or -9.4%, from £10.26 million in FY19.  Translated into Australian dollars, sales revenue 
decreased by -6.0% or $1.12 million, to $17.45 million. The retail segment result in Northern Ireland generated a loss of ($0.71) 
million for FY20, a deterioration of $0.46 million on the trading loss of ($0.25) million in FY19. 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020                                             15      

 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
OPERATING and FINANCIAL REVIEW (continued) 

Other Non-Franchised Retail 

The Other Non-Franchised Retail segment consists primarily of retail and wholesale trading operations in Australia which are 
wholly-owned, controlled or jointly-controlled by the consolidated entity and does not include the operations of any Harvey 
Norman®, Domayne® and Joyce Mayne® franchisee.   

Total revenue for the other non-franchised retail segment was $226.47 million for FY20, a decrease of $0.79 million or -0.3%, 
from segment revenue of $227.26 million in FY19.   

The result for the non-franchised retail segment was a loss of $8.84 million for FY20, compared with a loss of $16.67 million in 
FY19, a reduction in the loss by $7.83 million from the loss incurred in FY19.   

The other non-franchised retail and wholesale businesses in Australia did not close to the public during the second half of FY20.  
Whilst they remained open throughout, these businesses operate in the retail categories that have been adversely impacted by 
the COVID-19 pandemic, resulting in significant decreases in turnover, particularly in the months of March and April 2020.   

Other Segment 

The Other segment is primarily comprised of credit facilities provided to related and unrelated parties and other unallocated 
income and expense items.   

The Other segment incurred a loss of $1.58 million for FY20 compared to a loss of $9.95 million in FY19, a reduction in the loss 
by $8.37 million.   

Equity Investments 

This segment includes the investment in, and trading of, equity investments, including listed securities in Australia and New 
Zealand that are held at fair value.   

The equity investments segment incurred a loss of $2.15 million for the 2020 financial year, compared to a profit of $18.40 
million in the 2019 financial year.   

16 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OPERATING and FINANCIAL REVIEW (continued)

THE FRANCHISING OPERATIONS  
SEGMENT IN AUSTRALIA 

Auburn, Sydney  

(Australia Flagship complex)

Harvey Norman Holdings Limited (HNHL) and subsidiaries  

of HNHL own valuable intellectual property rights, including the trade 
marks Harvey Norman®, Domayne® and Joyce Mayne®, software and 
other confidential information to promote and enhance the brands. 

A subsidiary of HNHL (a franchisor) grants separate franchises to 
independent franchisees to use the Harvey Norman®, Domayne® 
or Joyce Mayne® trade marks in Australia and to conduct the retail 
business of the franchisee at or from a store within a particular 

branded complex, pursuant to the terms of a franchise agreement.  

194 Franchised complexes in Australia trading 

under the Harvey Norman®, Domayne® and 
Joyce Mayne® brand names.

Each franchisee owns and controls the franchisee business of 

that franchisee.  Each franchisee has control over the day-to-day 

operations of the franchisee business and has the discretion and 

power to make the decisions necessary to drive sales, control floor 

margins and contain operating costs to maximise profitability of the 

franchisee business.  

Each franchisee pays franchise fees to a franchisor pursuant to a 

franchise agreement between that franchisee and that franchisor.  

The franchising operations segment in Australia captures and records 

the franchise fees received from franchisees including gross franchise 

fees, rent and outgoings for the use of a branded complex and 

interest on the financial accommodation facility that is made available 

to each franchisee.  

539  Number of independent franchisees carrying 

on their business under Harvey Norman®, 
Domayne® and Joyce Mayne® brands.

The franchising operations segment also includes the costs of 

operating the franchised system and monitoring and evaluating  

the performance and compliance of franchisees with their  

franchise agreements.

HN

18

DM

1

HN

2

JM

1

HN

36

DM

3

JM

4

HN

10

HN

57

DM

12

JM

2

HN

38

DM

2

HN

6

ACT

HN

1

DM

1

168 FRANCHISED  

COMPLEXES

19 FRANCHISED  

COMPLEXES

7 FRANCHISED  

COMPLEXES

HARVEY NORMAN HOLDINGS LIMITED  |   ANNUAL REPORT JUNE 2020 

17

17

OPERATING and FINANCIAL REVIEW (continued) 

Franchising Operations Segment  

Earlier this year, we reported a reduction in the revenues and profit result generated by our franchising operations segment in 
Australia for the half-year ended 31 December 2019.  For HY20, franchising operations segment revenues were $443.81 million, 
down by $24.82 million, or -5.3%, from $468.64 million in HY19.  The fall in franchising operations segment revenues was 
directly attributable to the moderation in aggregated franchisee sales revenue which grew by only +0.1% on a headline basis 
and +0.03% on a comparable basis for the half.  For HY20, we had reported that the sales revenues of our Australian Harvey 
Norman®, Domayne® and Joyce Mayne® franchisees were adversely affected by the challenging and competitive retail 
environment and the effects of the unforeseen, unprecedented natural disasters.  Accordingly, the franchising operations 
segment result decreased by $34.61 million, or -21.8%, to $123.86 million for HY20, from $158.47 million in HY19.  Included in 
the HY20 result was the first-time adoption of AASB 16 Leases which had an incremental financial impact of increasing expenses 
by $3.81 million for the half. Excluding AASB 16, the franchising operations segment result would have been $127.67 million for 
HY20, a reduction of $30.80 million, or -19.4%, relative to HY19.  The franchising operations margin fell from 5.37% in HY19 to 
4.19% in HY20, a reduction of 118 basis points.  Excluding the incremental impact of applying AASB 16 Leases, the franchising 
operations margin would have been 4.32% for HY20, a reduction of 105 basis points.  

In January and February, the franchising operations segment continued to follow the same downward trajectory on the back of 
declining aggregated franchisee sales revenue which fell by approximately 3% for those months, primarily due to the prolonged 
severe impacts of the natural disasters.  The response to the COVID-19 pandemic in March, and the transition to remote 
working for many employees and remote learning for students, generated strong essential technology and appliances sales by 
Harvey Norman®, Domayne® and Joyce Mayne® franchisees, reversing the sales reductions in January and February and closing 
the March 2020 quarter stronger than the previous corresponding period.     

The quarter from April 2020 to June 2020 saw the growth in franchisee sales revenue increase even further as the Australian 
public invested in their homes, resulting in a substantial rise across all key product categories.  Franchisee sales revenue 
increased by 18.6% on a headline basis, or 18.9% on a comparable sales basis, to $3.21 billion for second half of the 2020 
financial year (2H20), an increase of $502.49 million from $2.71 billion for the second half of the 2019 financial year (2H19).  This 
resulted in a corresponding increase in franchising operations segment revenue which grew by +37% to $505.22 million for 
2H20, compared to $370.03 million for 2H19. 2H20 produced significant growth in the franchising operations segment profit 
result rising by $134.81 million or +150% to $224.73 million, from $89.93 million in 2H19.  The franchising operations margin 
increased to 7.00% for 2H20 compared to 3.32% for 2H19, an increase of 368 basis points.  If we excluded the incremental 
impact of AASB 16, the franchising operations segment result for 2H20 would have been $227.92 million with a franchising 
operations margin of 7.10%.   

18 

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OPERATING and FINANCIAL REVIEW (continued) 

Franchising Operations Segment (continued) 

For the 2020 financial year, the franchising operations segment generated revenues of $949.04 million, up by $110.37 million, 
or +13.2%, from $838.67 million in the 2019 financial year.  The franchising operations segment result was $348.59 million for 
FY20, up by $100.19 million, or +40.3%, from $248.40 million in FY19.  Excluding the incremental impact of applying AASB 16 
Leases of $7.00 million, the franchising operations segment result would have been $355.59 million for FY20, an increase of 
$107.19 million, or +43.2%, relative to FY19.  The franchising operations margin grew to 5.66% in FY20, compared to 4.39% in 
FY19, an increase of 127 basis points.  Excluding the incremental impact of applying AASB 16 Leases, the franchising operations 
margin would have been 5.77% for FY20, a rise of 138 basis points. 

The growth in the franchising operations segment result can be attributed mainly to an increase in revenue received from 
franchisees by $112.22 million or +11.9%.  Net franchise fees increased by $111.31 million, or+16.6%, primarily driven by the 
robust aggregated franchisee sales growth in the second half of FY20, particularly the substantial franchisee sales growth in 
4Q20 relative to 4Q19.   

Offsetting this growth was a net increase in leasing expenses by $7.00 million due to the adoption of AASB 16 Leases in FY20.  

Franchisee Sales Revenue Underpins the Franchising 
Operations Segment  

Sales made by franchisees in Australia do not form part of the financial results of the consolidated entity.  Retail sales in Harvey 
Norman®, Domayne® and Joyce Mayne® in Australia are made by independently owned franchisee businesses that are not 
consolidated with the consolidated entity’s results.   Australian franchisee aggregated sales revenue are reported to the market as it 
is a key indicator of the performance of the franchising operations segment. 

2020 has been a difficult year for Harvey Norman®, Domayne® and Joyce Mayne® franchisees.  In the first half of the financial year 
(1H20), they operated in a challenging and competitive retail environment, influenced by a cautious consumer, changing promotional 
cycles and unforeseen, unprecedented natural disasters.  Aggregated franchisee sales revenue for 1H20 had increased by 0.1% on a 
headline basis, and 0.03% on a comparable sales basis, relative to 1H19. 

In January and February, the subdued retail sentiment and prolonged unprecedented natural disasters continued, with 
aggregated franchisee sales revenue decreasing by 3% as franchisees focused on supporting and protecting local 
communities.  The “Shop · Support · Rebuild” initiatives in January through to early March saw Harvey Norman®, Domayne® and 
Joyce Mayne® franchisees assist organisations such as the “BizRebuild – Disaster Relief Initiative” and “Good360” to help 
rebuild affected communities.    

The natural disasters of droughts, bushfires and floods were swiftly followed by the ongoing COVID-19 pandemic.  In March, 
franchisees faced challenges shared across the globe – a unique combination of a panicked consumer vying for household 
necessities to bunker down and remain at home for an undefined period, and supply shortages due to ‘panic-buying’ and 
supply-chain lockdowns.  Such challenges were exacerbated by restrictions to domestic and international freight.  Strong sales 
in March 2020 – primarily driven by essential technology and appliance goods – reversed the sales reductions in January and 
February and closed the March 2020 quarter stronger than the previous corresponding period.    

Following the directive of the Australian Government to businesses to “keep Australia running”, steps were immediately taken 
to ensure the Harvey Norman®, Domayne® and Joyce Mayne® franchisees could safely service their customers with the ‘Shop 
Smart’ and ‘Shop Safe’ guidelines.  With the exception of the mandatory closure of two franchised complexes in Tasmania for a 
2-week period, the 194 franchised complexes throughout Australia have remained open throughout the year.  Appropriate 
social distancing measures and cleaning practices were applied in order to prioritise customer safety and enable trade to 
continue, and this was assisted by the fact that Harvey Norman®, Domayne® and Joyce Mayne® franchisees operate their 
businesses in large-format complexes located in stand-alone retail precincts. 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020                                              19 

 
 
 
 
 
 
   
 
 
 
 
 
 
 
OPERATING and FINANCIAL REVIEW (continued) 

Franchisee Sales Revenue Underpins the Franchising Operations Segment (continued)  

Existing online, Click & Collect and contactless delivery offerings were expanded to provide further options for consumers to 
shop in a way that’s safe for them and their families. 

With the international and state borders closed, in addition to the mandatory closures of many leisure, sporting, dining and 
recreational facilities, the Australian public returned ‘home’.  From April to June, social interactions were limited, and customers 
invested in their homes.  As an established Home and Lifestyle Retailer, Harvey Norman®, Domayne® and Joyce Mayne® 
franchisees were well-positioned to service the essential homemaker needs of their customers.    

Whilst robust sales of essential whitegoods, technology and home office furnishings continued in the June quarter, franchisees 
saw a good uptick in the audio-visual category, led by large-screen televisions that offered an unparalleled viewing experience 
at affordable pricing, with 8K technology in televisions continuing to be a sought-after product by consumers.  Connected 
appliances are a natural growth area within consumer electronics, and demand remained strong throughout the period. 

The physical distancing requirements enforced by the government, local businesses and society in general, has resulted in the 
desire to be more digitally connected than ever.  The necessity of virtual meetings for businesses, school or leisure activities has 
seen growth in online platforms and mediums to virtually connect with colleagues, relatives and friends.  The 
telecommunications category of franchisees has seen corresponding growth in the June quarter, led by strong offers to connect 
with the Optus network in Australia and outright mobile phone sales in general.  The gaming category has seen solid growth in 
the June quarter as a natural extension of the need for entertainment within the home throughout this unique period.  

Technology franchisees have experienced an increased demand for better performance from products and this has driven a 
faster refresh cycle with consumers choosing to upgrade mid to high end computers. With the strong growth in the setup of 
home offices, there has also been an increased demand in connected essentials such as monitors, web cams, audio and printers.  

The message by franchisees throughout the June quarter was simple and consistent: “We’re here for you” and “We’re doing 
our part to help everyone stay safe”.  Through this consistent messaging, franchisees have built trust with the Australian public.  
Customers know they can rely on the Harvey Norman®, Domayne® and Joyce Mayne® brands to be there to support each local 
community – regardless of whether they are located in a remote, regional area or within a large metropolitan city.   

Aggregated franchisee sales revenue for the second half of the 2020 financial year (2H20) increased by 18.6% on a headline 
basis, or 18.9% on a comparable sales basis, to $3.21 billion, an increase of $502.49 million from $2.71 billion for the second 
half of the 2019 financial year (2H19).   

Amid the difficult and unprecedented events of this year, aggregated franchisee sales revenue for FY20 increased by 8.9% on a 
headline basis, or 9.1% on a comparable sales basis, to $6.16 billion, an increase of $505.65 million from $5.66 billion for FY19. 

20 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                         
OPERATING and FINANCIAL REVIEW (continued)

O2O STRATEGY
The consolidated entity has continued to invest in technology, digital transformation and infrastructure assets. 
Franchisees have been provided with the necessary tools to enhance their Online-to-Offline (O2O) Strategy and 
optimise their service offering.

Customers of Harvey Norman®, Domayne® and Joyce Mayne® franchisees are more digitally connected than ever, 
and are increasingly utilising technology both in-store and in the online marketplaces.  Franchisees were agile in 
adapting to the COVID-19 social distancing requirements, which resulted in a significant increase in the digital 
expectations of their customers.

There has been a strong franchisee focus on ‘contactless’ retail and digital connectivity.

1 H R   C L I C K   
&   C O L L E C T

1 Hour Click & Collect and ‘Contactless’ Click & Collect

Franchisees continue to improve the Click & Collect experience, where customers 
want to be connected to their local store. The 1 Hour Click & Collect service enables 
customers to connect with franchisee in-store experts via Microsoft Teams. Through 
integrated notifications, the customer can advise the franchisee that they are on their 
way to collect their order, allowing the franchisee to be fully prepared when they arrive.

COVID-19 has expedited the rollout of the new franchisee ‘Contactless In-Car Pickup’ 
option. Once at the franchised complex, customers can press the “I’m Here” button  
on their app, and a staff member will bring out the purchase to the customer’s car,  
contact-free. This option is currently available at the franchised complexes  
throughout greater Melbourne and regional Victoria, and in the 13 company-operated 
stores in Ireland.

Trak by Harvey Norman®

Trak by Harvey Norman® logistics technology, optimises route planning for franchisee 
deliveries and provides automated customer communication with real-time tracking. 
Franchisees are continuing their rollout of the Trak platform, and customer feedback to 
date has been very positive. 

The Trak platform provides delivery drivers for franchisees with improved capabilities to 
communicate with the customer. Drivers are equipped with smart devices which enable 
key events in the delivery process to be monitored and alerts sent to drivers, customers 
and franchises. This capability is key to providing exceptional service levels at the final 
stage of the delivery process.

Inbound Logistics Reservations

Franchisees have implemented a reservations system that enables inbound freight 
providers to “book in” to a franchisee warehouse, ensuring receiving capabilities with 
the aim of eliminating failed deliveries and re-scheduling. Additionally, the system 
provides visibility of purchase order receipting information that contributes to fulfilling 
the customer’s delivery of products.

Franchisees intend to continue the deployment of the Inbound Logistics Reservations 
System throughout FY21.

21

HARVEY NORMAN HOLDINGS LIMITED  |   ANNUAL REPORT JUNE 2020 

21

OPERATING and FINANCIAL REVIEW (continued)

Home Delivery Services

Home delivery service standards provide franchisee customers with the delivery service 
option that best suits their needs. Delivery services need to be flexible and responsive to 
customers’ needs for a quick ‘Store to Door’ drop-off service, a ‘Delivery Plus’ for a basic 
connection and assembly or a full ‘Premium Delivery’ for full assembly and trade based 
services.

Implementation of a customer satisfaction framework for franchisee deliveries has 
focussed attention on the quality of their delivery services.  As the overall customer 
experience is vital, providing feedback to franchisees is critical to ensure continuous 
improvements during the delivery process.

Messaging and Chatbots

Franchisee LiveChat continues to be upgraded and enhanced, and is integral in helping 
answer customer questions online. Franchisees are now moving towards a more 
sophisticated service solution: ”Conversational Commerce that leverages AI-powered 
Chatbots” and spans a multitude of messaging channels. With over 90% of people’s 
day-to-day conversations happening in digital messaging channels, it is imperative to be 
where consumers already are, resulting in the launch of messaging and customer service 
platforms on Apple Business Chat, WhatsApp, Facebook Messenger and SMS. 2020 
has seen the introduction of franchisee Chatbots to help automate the customer service 
for customers who connect with Harvey Norman® 24/7. Chatbots can handle a wide 
range of basic questions, freeing up Live Chat agents to handle more high-value and 
sophisticated requests - delivering the expertise Harvey Norman® is known for.

Adobe Analytics

The Adobe Analytics platform provides franchisees with unsampled, real-time data to 
comprehensively understand the customer journey.

Harvey Norman® Store Location Management System

The Harvey Norman® location management service (LMS) has been enhanced over the 
past year, and continues to grow and evolve.  This service provides a single source of 
truth across all information services (Website, StoreFinder, Facebook, Google Maps) for 
franchisees at each franchised complex including: location information, contact details, 
trading hours, and local events, allowing customers to easily obtain information about 
their nearest franchised complex. The LMS is integral to the seamless Click & Collect 
experience, providing accurate information for franchisee store and warehouse customer 
pickup locations. The LMS also gives context to customers within notification services 
by advising customers of pickup hours in real-time, ensuring that franchisees are always 
available to give them a great experience.

Latitude Pay

This year, Harvey Norman® partnered with Latitude Financial Services Australia Holdings 
Pty Ltd (Latitude) to offer an attractive new buy now pay later (BNPL) finance offering both 
in-store and online called “LatitudePay”.  LatitudePay boasts ‘no interest payments’ as 
well as the ability to combine multiple purchases into one simple payment plan over ten 
instalments. LatitudePay has a fast 90-second sign up time which includes a credit and ID 
check and allows instant approval for spending amounts of between $150 and $1,000.

H N   S T O R E

22

 
OPERATING and FINANCIAL REVIEW (continued) 

Review of the Property Segment  

Our Robust Freehold Property Portfolio 

Globally, we operate an integrated retail, franchise, property and digital system – and the ownership of a robust property 
portfolio has always been our strategic, competitive advantage.  Our consolidated balance sheet is anchored by over $3 billion 
in tangible, freehold property segment assets that has appreciated in fair value by $63.34 million during the 2020 financial year.  

In Australia, our franchisees operate in the large-format retail market, characterised by generous retail footprints and spacious 
floor layouts, as opposed to the traditional retail market which includes multi-storey shopping centres.  The majority of our 194 
franchised complexes are located in large-format retail centres as the extensive floorspace is necessary to showcase the vast 
product range of a home and lifestyle retailer.  94 franchised complexes (48% of total) are owned by the consolidated entity 
and then leased to external parties, including Harvey Norman®, Domayne® and Joyce Mayne® franchisees pursuant to a licence, 
terminable upon reasonable notice.  100 franchised complexes (52% of total) are leased by separate subsidiaries of the 
consolidated entity from external landlords, and then sub-leased to Harvey Norman®, Domayne® and Joyce Mayne® franchisees 
pursuant to a licence, terminable upon reasonable notice.   

When the COVID-19 pandemic struck in the March 2020 quarter, these large-format retail centres enabled us to mitigate some 
of the COVID-19 risks.  

  Our franchised complexes are primarily located in stand-alone retail precincts, which are constructed around a carpark, allowing 
customers immediate and safe access to the shopfront.  As there are generally no internal malls or dining and entertainment 
facilities onsite, social interaction is limited and customers feel comfortable and safe to visit and shop.  The large showroom 
floorspace easily accommodates the strict social distancing requirements. 

 

The tenancies within our complexes are primarily the Harvey Norman®, Domayne® or Joyce Mayne® franchisees, and other 
complementary homemaker, lifestyle and hardware retailers.  The COVID-19 restrictions in each state, coupled with the limited 
ability to travel and socialise, resulted in the Australian public investing in their homes.  The swift implementation of ‘COVID-safe’ 
practices enabled our franchisees to continue to trade to service the significant increase in demand for technology and essential 
appliances at the commencement of the pandemic, and later, the rising demand in the furniture, bedding and electrical 
categories as customers sought to refurbish their homes and upgrade their household goods.  With the exception of two stores 
in Tasmania for a two-week period, our franchised complexes remained open throughout, and the composition of the tenancy 
mix within the home and lifestyle space meant minimal closures and high occupancy rates throughout the June quarter.   

  Whilst the COVID-19 pandemic has heightened the uncertainty around property fair values in general, there is evidence that the 
large-format retail market has steady and more resilient fair values, in contrast to the softening values of some traditional, multi-
storey shopping centres in Australia.  Our freehold property portfolio has recorded $63.34 million in capital appreciation to fair 
value over the past 12 months, of which $34.27 million was the net property revaluation increment for investment properties 
recognised in the income statement, $0.69 million increment for an overseas owner-occupied property recognised in the income 
statement and $28.38 million was the net increment for owner-occupied properties recognised in equity.   

Net Property Revaluation Adjustments 

At balance date, the board of directors make an assessment of the fair value of each freehold investment property.   
This assessment is informed by: 
 

the information and advice contained in the last independent external valuation report for that property prepared by an external, 
professionally qualified valuer who holds a recognised relevant professional qualification and has specialised expertise in the 
property being valued (Independent Valuer); 
the information and advice contained in the last internal valuation report for that property (which was informed by the 
immediately preceding independent external valuation report for that property); 
the last management review for that property; and  
other information and professional or expert advice given or prepared by reliable and competent persons in relation to that 
property. 

 

 
 

Until 31 December 2019, the entire freehold investment property portfolio in Australia was independently valued at least once 
every three (3) years, on a rotational basis by an Independent Valuer.  Under this approach, approximately one-sixth of the 
portfolio was independently externally valued at least once every six (6) months.  It was determined that for the second half of 
the 2020 financial year and thereafter, the entire freehold investment property portfolio in Australia will be independently 
valued by an Independent Valuer at least once every two (2) years on a rotational basis.  This means that as at 30 June 2020 
approximately one-quarter (25%) of the freehold investment property portfolio was valued by an Independent Valuer.  

36 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020                                              23 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OPERATING and FINANCIAL REVIEW (continued) 

Net Property Revaluation Adjustments (continued) 
For the 2020 financial year, sixty-one (61) valuations of freehold investment properties were performed by an Independent 
Valuer: twenty-five (25) at 31 December 2019 and thirty-six (36) at 30 June 2020.  This represents a total of 44.53% of the 
number of freehold investment properties independently externally valued this year, and 44.72% in terms of the fair value of the 
freehold investment property portfolio in Australia subject to independent external valuation. 

Freehold investment properties not independently externally valued as at balance date are subject to an internal valuation or a 
management review, performed by persons qualified by relevant education, training or experience.  Each internal valuation and 
management review is informed by the last independent external valuation and reliable market evidence.  For the 2020 financial 
year, 17 freehold investment properties had been affected by the same factors as the properties which had been independently 
externally valued.  As a consequence, internal valuations for these 17 properties were undertaken to determine the effect of 
these factors. 

The below table shows the composition of freehold property segment assets as at 30 June 2020, the number of owned 
property assets and the increase in fair value recognised in each country.   

Leasehold Property Portfolio   |   AASB 16 Leases 

On 1 July 2019, the consolidated entity adopted AASB 16 Leases, resulting in the first-time recognition of right-of-use assets on 
the balance sheet totalling $1.14 billion - representing our right to use an underlying leased asset as at 30 June 2020 - and the 
recognition of $1.17 billion of lease liabilities - representing the present value of future lease payments.  

Right-of-Use Assets: Leasehold Investment Properties (Sub-Leased to External Parties) 
The consolidated entity has a portfolio of property leases primarily for the purposes of being sub-leased to Harvey Norman®, 
Domayne® and Joyce Mayne® franchisees in Australia.  For these properties, the consolidated entity enters into property leasing 
arrangements with external landlords and then subsequently subleases these sites to franchisees pursuant to a licence, 
terminable upon reasonable notice.  Leasehold investment property: right-of-use asset meet the definition of an investment 
property.  

As at 30 June 2020, there were 240 leasehold investment properties. 100 leasehold investment properties (42% of total) were 
occupied by Harvey Norman®, Domayne® and Joyce Mayne® franchisees in Australia for retail purposes. The remaining 140 
leasehold investment properties (58% of total) were primarily used by our franchisees for warehousing.   The adoption of AASB 
16 Leases has resulted in an increase in expenses of $7.04 million for the leasehold investment properties in the current financial 
year.  

24 

2 

 
 
 
 
 
 
 
  
 
 
 
 
OPERATING and FINANCIAL REVIEW (continued) 

Leasehold Property Portfolio   |   AASB 16 Leases (continued) 

Right-of-Use Assets: Leasehold Owner-Occupied Properties and Plant and Equipment Assets 

Leasehold properties occupied by the consolidated entity primarily include company-operated stores, warehouses and offices 
that are leased from external landlords.  Unlike the leasehold investment properties: right-of-use assets which are measured at 
fair value, the leasehold owner-occupied properties and plant and equipment assets: right-of-use assets are measured at cost, 
less any accumulated depreciation and impairment losses. The adoption of AASB 16 Leases has resulted in an increase in 
expenses of $2.23 million for the leasehold Owner-Occupied Properties and Plant and Equipment Assets in the current financial 
year.  

The below table shows the composition of right-of-use assets and lease liabilities within our leasehold property portfolio as at 
balance date, and the number of leased retail properties and other properties leased by the consolidated entity.   

Review of the Financial Position of the Consolidated Entity  

The unpredictable challenges and uncertainty of 2020 has reinforced the importance of our fundamental cornerstone principle 
of developing, maintaining and enhancing our robust asset base and preserving our solid balance sheet.   

  HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020                                              25 

 
 
 
 
 
 
 
 
 
 
 
 
 
                                           
 
 
 
OPERATING and FINANCIAL REVIEW (continued) 

OPERATING and FINANCIAL REVIEW (continued) 

Review of the Financial Position of the Consolidated Entity (continued) 

Preservation of cash and the repayment of external debt facilities has resulted in a NIL net debt to equity ratio: 

In the third quarter of FY20, as the COVID-19 pandemic emerged, we moved quickly to bolster our financial position and 
undertook a cash preservation approach across the consolidated entity.  The cancellation of the interim FY20 dividend and the 
20% reduction in the remuneration of the Directors for the months of April, May and June 2020 were some of the cash 
preservation measures taken during the year.  As at 30 June 2020, the consolidated entity generated a positive net cash 
position (cash net of Interest-bearing loans and borrowings) of $15.35 million compared to a net debt position of $626.47 
million as at 30 June 2019. 

As at 30 June 2020, the consolidated entity had unused, available financing facilities of $685 million – only utilising $293 million 
out of total approved financing facilities of $978 million.  The robust cash flows generated by the consolidated entity in 2H20, 
particularly in 4Q20, resulted in the ability to pay down external debt – including the $520 million repayment of the Syndicated 
Facility in Australia.  This has resulted in a net debt to equity ratio of nil as at 30 June 2020, compared to a net debt to equity 
ratio of 19.46% as at 30 June 2019. 

Strong Increase in Total Assets: 

Total assets increased by +21.5%, or $1.03 billion, to $5.83 billion as at 30 June 2020, from $4.80 billion as at 30 June 2019.  
$1.14 billion of this increase can be attributed to the first-time application of AASB 16 Leases from the beginning of the 2020 
financial year that resulted in the recognition of right-of-use assets for leases of owner-occupied properties and plant and 
equipment leases of $513.78 million and investment properties (leasehold): right-of-use assets of $621.90 million relating to 
leases of properties that are sub-leased to external parties.  The value of the freehold investment property portfolio increased 
by $84.38 million, or +3.4%, to $2.59 billion as at 30 June 2020 primarily due to the net property revaluation increment over the 
past 12 months and the refurbishments of other freehold investment property assets.  Cash and cash equivalents increased by 
$98.15 million to $313.20 million as at 30 June 2020, from $215.05 million as at 30 June 2019, predominantly due to greater 
receipts from customers – due to stronger sales from company-operated stores – and greater receipts from franchisees – 
primarily due to the improved profitability of the franchising operations segment.  The higher receipts from customers and 
higher net receipts from franchisees were used to pay down debt.     

The above increases have been offset by a reduction in trade receivables by $230.41 million due to lower receivables from 
franchisees by $255.37 million.  Franchisee receivables are reduced on a daily basis by an automated process, at the direction of 
the franchisee, to transfer the net cash receipts in the bank account of the franchisee to Derni, to reduce that franchisee’s 
indebtedness to Derni.  The net cash receipts of franchisees were significantly stronger in the second half of the 2020 financial 
year – particularly in the 4th quarter.  This resulted in higher repayments of franchisee indebtedness and a lower franchisee 
receivables balance at the end of the year.  Property, plant and equipment assets decreased by $33.32 million due to $75.16 
million reclassification from property, plant and equipment assets to right-of-use assets upon the first-time adoption of AASB 16 
Leases offset by the acquisition of a freehold owner-occupied property in NZ, and the fit-out of the 5 new company-operated 
stores in Malaysia prior to December 2019, 1 new outlet in New Zealand and the fit-out of 2 new franchised complexes this 
year.  Upgrades and refurbishments to franchised complexes and company-operated stores have continued only where 
necessary for the safety, comfort and security of the customers and for the maintenance and protection of our brands.  The 
premium refit program that we announced last year (which was to be progressively rolled-out in Australia and overseas) was put 
on hold.  Similarly, our overseas expansion plans have halted since December 2019, and the 5 stores that were planned to open 
in the second half of the year did not occur due to government mandated lockdowns and business closures.       

26 

2 

HARVEY NORMAN HOLDINGS LIMITED    |    APPENDIX 4E 30 JUNE 2020                                              27 
HARVEY NORMAN HOLDINGS LIMITED    |    APPENDIX 4E 30 JUNE 2020                                              24 
HARVEY NORMAN HOLDINGS LIMITED    |    APPENDIX 4E 30 JUNE 2020                                             25 

 
 
 
                                           
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OPERATING and FINANCIAL REVIEW (continued) 

Review of the Financial Position of the Consolidated Entity (continued) 

Reduction of Total Liabilities (excluding AASB 16 lease liabilities): 

Total liabilities increased by $750.33 million, or +46.9%, to $2.35 billion as at 30 June 2020 from $1.60 billion as at 30 June 
2019 mainly attributable to the recognition of lease liabilities of $1.17 billion resulting from implementing AASB 16 Leases 
which took effect from 1 July 2019.  The increase was offset by a reduction in interest-bearing loans and borrowings of $543.68 
million, of which the majority of the reduction related to the repayment of the Syndicated Facility in Australia by $520 million 
since the end of prior year.    

Solid Net Assets: 

The consolidated entity is very pleased to report another solid net asset base, with robust growth of 8.7% during the year, or an 
increase of $279.53 million, to $3.48 billion as at 30 June 2020, from $3.20 billion as at 30 June 2019.   

Robust Cash Flows  

Cash and cash equivalents, net of bank overdraft, as disclosed in the Statement of Cash Flows on page 87, increased by 
$108.63 million or 58.5% to $294.45 million in FY20, compared to $185.82 million in FY19.  

During FY20, the consolidated entity generated $1.06 billion of net cash flows from operating activities.  This was primarily 
achieved by receiving $2.46 billion from customers and $1.30 billion in net receipts from franchisees, offset by $2.47 billion in 
payments to suppliers and employees.  Net receipts from franchisees increased by $445.86 million, or +51.9%, to $1.30 billion, 
from $858.37 million in FY19 as net receipts from franchisees were affected by the movement in the aggregate amount of 
financial accommodation provided to franchisees in FY20 relative to the movement in FY19.  During FY20, the movement in the 
aggregate amount of financial accommodation provided to franchisees decreased significantly compared to the movement in 
FY19, primarily due to improved profitability of the franchising operations segment in the second half of FY20, particularly in 
4Q20.  Higher net receipts from franchisees are also assisted by an increase in gross revenue from franchisees received in FY20 
compared to FY19.  Receipts from customers increased by $63.67 million due to higher sales from company-operated stores.  
Payments to suppliers and employees decreased by $210.28 million as FY19 included lease payments in accordance with the 
superseded standard AASB 117.  Under AASB 16 Leases, only variable lease payments and payments for short term and low-
value leases form part of payments to suppliers and employees.  All other lease payments under AASB 16 are allocated 
between interest and principal components and classified within operating and financing cash flows respectively.  

There was an increase in the net cash flows used in investing activities by $70.76 million during FY20 as the prior year included 
the receipt of proceeds of $40.50 million pursuant to the completion of the Administrator Sale of the Coomboona JV assets in 
January 2019.  Payment for the purchase of investment properties increased by $23.60 million in FY20 primarily due to the 
purchase and refurbishments of freehold investment properties in the first half of FY20.  The increase in outflows was offset by 
an increase in proceeds from sale of property, plant and equipment and properties held for resale by $23.60 million 
predominantly due to the completion of the sale for the Byron at Byron Bay Resort in the first half of this year.  

There was an increase in the net cash financing outflows by $565.08 million during FY20 primarily due to an increase in net 
repayment of the Syndicated Facility by $495 million and the inclusion of the principal component of lease payments of $124.77 
million in financing activities upon the first-time adoption of AASB 16 Leases in the current year.  

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020                                              27 

 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OPERATING and FINANCIAL REVIEW (continued) 

Capital Management Policy 

The consolidated entity’s capital management policy objectives are to: create long-term sustainable value for shareholders; 
maintain optimal returns to shareholders and benefits to other stakeholders; source the lowest cost available capital; and 
prevent the adverse outcomes that can result from short-term decision making. 

The Capital Management Policy stipulates a net debt to equity target for the consolidated entity of less than 50%.  In this 
report, the calculation of the net debt to equity ratio excludes the right-of-use assets and lease liabilities recognised under 
AASB 16 in order to be comparable with ratios calculated in previous periods. 

As at 30 June 2020, the consolidated entity had unused, available financing facilities of $685 million – only utilising $293 million 
out of total approved financing facilities of $978 million.  This has resulted in a net debt to equity ratio of nil as at 30 June 2020, 
compared to a net debt to equity ratio of 19.46% as at 30 June 2019. 

The capital structure of the consolidated entity consists of: debt, which includes interest-bearing loans and borrowings as 
disclosed in Note 17. Interest-Bearing Loans and Borrowings of this report; cash and cash equivalents; and, equity attributable 
to equity holders of the parent, comprising ordinary shares, retained profits and reserves as disclosed in Notes 22, 23 and 25 
respectively. 

The consolidated entity’s borrowings consist primarily of bank debt provided by a syndicate of ten banks (including 3 of the 
“Big 4” Australian Banks).  Concentration risk is minimised by staggering facility renewals and utilising a range of maturities of 
up to 3 years. 

Outlook  

We expect to open up to 12 new Harvey Norman® company-operated stores overseas, with 3 in New Zealand, 3 in Malaysia, 3 
in Singapore, 2 in Ireland and 1 in Croatia.  The new store at Galway City in Ireland has already opened subsequent to balance 
date and is trading well. 

In Australia, we anticipate opening a new Harvey Norman® franchised complex at Hornsby, NSW in October 2020.  Upgrades 
and refurbishments to franchised complexes as part of our premium refit strategy announced last year is expected to 
recommence in FY21, after being placed on hold temporarily due to COVID-19 disruptions.  Subsequent to balance date, 
eighteen (18) Harvey Norman® and Domayne® complexes in greater Melbourne, Victoria were closed to the public from 6th 
August 2020 as a direct result of the Stage 4 Restrictions mandated by the State Government of Victoria.  Our franchisees 
quickly moved to service their customers via Click & Collect and contactless deliveries.  The sales turnover of our affected 
franchisees in greater Melbourne will be adversely affected by the mandated closures. It is presently estimated that the easing 
of Stage 4 Restrictions in Victoria will  be commence from 26th October 2020. 

On 11th August 2020, the New Zealand Government announced Alert Level 3 restrictions for the Auckland region, and Alert Level 2 
restrictions for the remainder of the country, resulting in the closure of eleven (11) Harvey Norman® company-operated stores in 
Auckland to the public from midday 12th August 2020 to Sunday 30th August 2020 inclusive.  All 11 stores re-opened to the public 
from Monday 31st August 2020.   

The below table shows the aggregated sales increase / (decrease) from 1 July 2020 to 17 September 2020 compared to 1 July 
2019 to 17 September 2019.  The % increases have been calculated in Australian Dollars $A. 

COUNTRY 

(% increase calculated in 
$AUD) 

Australian Franchisees 
New Zealand 
Slovenia & Croatia 
Ireland 
Northern Ireland 
Singapore 
Malaysia 

July 2020 vs  
July 2019 

August 2020 vs  
August 2019 

1 July 2020 to 17 September 
2020 vs 1 July 2019 to 17 
September 2019 

Total  
% 
40.5 
24.1 
24.8 
63.1 
31.7 
0.8 
15.6 

Comparable  
% 
40.9 
23.5 
24.8 
59.9 
31.7 
0.8 
2.2 

Total 
%  
34.3  
14.6 
35.3 
57.4 
19.5 
6.1 
5.4 

Comparable 
% 
35.1  
13.9 
35.3 
49.1 
19.5 
6.1 
(-7.4) 

Total  
%  
33.8 
18.8 
27.2 
61.7 
23.6 
(3.7) 
7.4 

Comparable  
% (1) 
34.5 
18.0 
27.2 
55.1 
23.6 
(-3.8) 
(-5.1) 

(1) Excludes the effect (in the relevant period) of the temporary closures mandated by each local government as a result of their 
COVID-19 response. 

28 

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OPERATING and FINANCIAL REVIEW (continued) 

Summary of Key Business Risks 

The Board is cautiously optimistic about the consolidated entity’s future trading performance but acknowledges that there are 
several factors that may pose a risk to the achievement of the business strategies and future financial performance as outlined 
above. 

Every business faces risks with the potential to impair its ability to execute its strategy or achieve its financial objectives.  There 
are a number of key risks, both specific to the Harvey Norman® integrated retail, franchise, property and digital system and 
external risks, for example the macroeconomic environment, over which the consolidated entity has no control.  The 
consolidated entity acknowledges the existence of these risks, and in the first instance seeks to identify and understand 
individual risks, and then – to the extent possible – manage and/or minimise risks. 

Changes in trading conditions due to the COVID-19 global pandemic: 
The emergence of COVID-19 at the beginning of 2020 has created widespread panic and disruption to the way in which 
governments lead their countries across the globe, the approach to business operations and trade, and how individuals carry 
out their day-to-day lives.  The consolidated entity has adapted to adhere to the mandatory social distancing restrictions 
applicable in the 8 countries in which it, or its franchisees, operate and has temporarily closed to the public when mandated to 
do so by the relevant government.   

The consolidated entity expects that the COVID-19 pandemic could impact trading conditions in the year ahead.  The response 
to COVID-19 by government and health services organisations, through regulation and policy, may limit the ability of franchised 
complexes in Australia and overseas company-operated stores to trade at normal capacity.  Strict social distancing measures 
and ‘COVID-Safe’ work practices may continue to restrict trade in future periods.   This risk is mitigated as the majority of the 
franchised complexes and company-operated stores are located in large-format retail centres, characterised by generous retail 
footprints and spacious floor layouts, thereby maximising the ability to trade and service the needs of their customers.   

The uncertainty around the lasting economic, health and social impacts of the COVID-19 pandemic, the risk of further 
government-mandated retail closures in the near future, changing consumer behaviour and the ability of the supply-chains to 
meet demand, may impact the sales revenue generated by franchisees in Australia and company-operated stores – thereby 
impacting the profitability and cash flow of the consolidated entity.  This risk is mitigated by the consolidated entity’s robust 
balance sheet, stringent measures to preserve cash and enhance liquidity, coupled with the continuous monitoring of any 
changes in COVID-19 regulation and policy as they are announced.  The consolidated entity is in a positive net cash position of 
$15 million as at 30 June 2020 – with $685 million of unused, available debt facilities (refer to Note 18. Financing Facilities 
Available) – compared to a net debt position of $626.47 million as at 30 June 2019, and is therefore well-placed to tackle 
COVID-19 challenges as they arise.   

Changes to macroeconomic conditions and policy that may result in declining consumer sentiment: 
The consolidated entity has a significant exposure to the economy of the countries in which it operates.  There are a number of 
general economic conditions, including interest and exchange rate movements, overall levels of demand, housing market 
dynamics, wage growth, employment, economic and political instability and government fiscal, trade, monetary and regulatory 
policies, that can impact the level of consumer confidence and discretionary retail spending. These conditions may affect 
revenue from sales to customers and franchise fees.  The consolidated entity seeks to reduce its exposure to these risks through 
appropriate business diversification, also by closely monitoring both internal and external sources of information that provide 
insights into any changes in demand within the economies in which it operates. 

Increased competition resulting in a decline of retail margin or a loss of market share for franchisees in 
Australia and company-operated stores in overseas markets: 
The integrated retail, franchise, property and digital system, and diverse category mix assists in maintaining the consolidated 
entity’s competitive position.  Market consolidation and/or acquisition may result in further competition and changes to retail 
margins and market share. Franchisees in Australia and company-operated stores in 7 overseas regions operate across a 
number of categories in the strongly performing Home and Lifestyle market. Diversity of category and the ability to identify 
growth opportunities locally and overseas, mitigates the risk from existing and potential competitors.  

Emergence of competitors in new channels: 
The Harvey Norman® Omni Channel Strategy provides customers of franchisees with a diverse, consistent and distinctive Harvey 
Norman® customer experience through a range of channels.  The Harvey Norman® Omni Channel Strategy integrates retail, 
online, mobile, and social channels.   

The online operations of franchisees in Australia and the company-operated online operations overseas continue to grow.  The 
digital platform provides new opportunities for growth and new ways to embrace and engage with customers.  Data analytics 
are an important element of the Harvey Norman® Omni Channel Strategy, and are utilised to improve customer experience. 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020                                              29 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OPERATING and FINANCIAL REVIEW (continued) 

Summary of Key Business Risks (continued) 

The Harvey Norman® Omni Channel Strategy sets the Harvey Norman® brand apart from other online and digital competitors as 
the digital, physical complex and distribution channels are fully integrated, providing customers of franchisees with a multitude 
of engagement options to meet their needs.  The Harvey Norman® Omni Channel Strategy, supported by the retail property 
portfolio of the consolidated entity, makes the Harvey Norman® brand a strong competitor in the market. 

A decline in the commercial property sector leading to softening property asset values, falling rental 
returns and a reduction of future capital returns on property assets: 
With a property portfolio of over $3 billion, the consolidated entity is exposed to potential reductions in commercial property 
values.  The consolidated entity has a selective and prudent acquisition and development strategy and maintains high-quality 
complexes and a solid, dynamic, complementary tenancy mix in order to maximise the profitability of the property segment. 
Refer to Note 14: Investment Properties: Freehold on pages 119 to 122 of this report.    

Counterparty risks of service providers: 
This risk relates to the inability of service providers to meet their obligations, including compliance obligations.  The 
consolidated entity closely monitors and evaluates the performance of external service providers to mitigate counterparty risk. 

Counterparty risk associated with the mining camp accommodation joint ventures: 
Commodity prices are inherently volatile.  The provision of services to the mining industry is dependent on the investment 
cycle.  The consolidated entity has continued its joint ventures with counterparties to provide mining camp accommodation 
services.  The risk in respect of mining camp accommodation joint ventures includes the ability of counterparties to meet 
financial and other obligations under mining camp accommodation joint venture agreements.   

The consolidated entity closely monitors and evaluates the performance of counterparties of the mining camp accommodation 
joint ventures by monitoring compliance with joint venture agreements; adopting a prudent and conservative approach to the 
review of mining camp accommodation cash flows, including future cash flow projections; and ensuring that an adequate level 
of security is maintained for any funds advanced to mining camp accommodation joint ventures.  

Compliance by franchisees with franchise agreements: 
The risk relates to franchisees acting in breach of the terms and conditions of their respective franchise agreements.  The 
consequences of non-compliance may include damage to the brand, fines or other sanctions from regulators, and/or a 
reduction in franchise fees received from franchisees. 

The franchisor continually monitors and evaluates the financial and operating performance of each franchisee to actively assess 
compliance with executed franchise agreements.  Instances of non-compliance are promptly addressed to protect the Harvey 
Norman® brand and/or intellectual property of the franchisor. 

Information Technology (“IT”) security and data security breaches: 
This risk relates to the potential failure in IT security measures resulting in fraud, the loss, destruction or theft of customer, 
supplier, financial or other commercially-sensitive information including intellectual property.  This has the potential to adversely 
affect our operating results which would lead to lawsuits, damage the reputation of the Harvey Norman® brand, and/or create 
other liabilities for the consolidated entity. 

There are a number of key controls in place, including an ongoing security improvement program, investment in cyber security 
resources; the implementation, maintenance and supervision of operational policies and contracts intended to preserve the 
confidentiality and integrity of IT systems. The Information Technology environment is subject to regular independent audit and 
review of IT security controls, response plans and incident management practices. 

30 

2 

 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT – THE BOARD OF DIRECTORS 

Unless otherwise indicated, all directors (collectively termed “the Board”) held their position as a director throughout the entire 
financial year and up to the date of this report. 

Gerald Harvey 
Executive Chairman 

Mr. G. Harvey was the co-founder of Harvey Norman Holdings Limited in 1982 with Mr. I.J. Norman.   

Mr. G. Harvey has overall executive responsibility for the strategic direction of the consolidated entity, and in 
particular, property investments.     

Kay Lesley Page 
Executive Director and 
CEO 

Ms. Page joined Harvey Norman in 1983 and was appointed a director of Harvey Norman Holdings Limited in 1987.  
Ms. Page became the Chief Executive Officer of the Company in February 1999 and has overall executive 
responsibility for the consolidated entity.   

Ms. Page was an independent member of the Place Management NSW Board, and resigned as a member on 21 
February 2020. 

Ms. Page was a Director of the Trustee of the Sydney Cricket and Sports Ground Trust, and resigned her directorship 
on 6 March 2020.  

Chris Mentis 
B.Bus., FCA, FGIA, Grad 
Dip App Fin  
Executive Director, CFO 
& Company Secretary 

Mr. Mentis was appointed a director of Harvey Norman Holdings Limited on 30 August 2007.  Mr. Mentis joined 
Harvey Norman as Financial Controller on 15 December 1997.  On 20 April 2006, he became Chief Financial Officer 
and Company Secretary.   

Mr. Mentis is a Fellow of the Chartered Accountants Australia & New Zealand (CA ANZ) and a Fellow of the 
Governance Institute of Australia, with extensive experience in financial accounting.  Mr. Mentis has overall executive 
responsibility for the accounting and financial matters of the consolidated entity.   

John Evyn Slack-Smith 
Executive Director & 
COO 

Mr. Slack-Smith was a Harvey Norman® computer franchisee between 1993 and 1999.  Mr. Slack-Smith became a 
director of the Company on 5 February 2001.  Mr. Slack-Smith has overall executive responsibility for the operations 
of the consolidated entity. 

Mr. Slack-Smith was appointed a Non-Executive Director of the Children’s Tumour Foundation of Australia on 22 July 
2019, and is the Chair of the Barker College Foundation Limited and a Member of Council at Barker College.    

David Matthew Ackery 
Executive Director  

Mr. Ackery was appointed a director of Harvey Norman Holdings Limited on 20 December 2005.  Mr. Ackery has 
overall executive responsibility for the relationship between the consolidated entity and Harvey Norman® home 
appliances, home entertainment and technology franchisees and strategic partners.   

Mr. Ackery finished his tenure as the Chairman of the public company, St. Joseph’s College Foundation Limited, on 
30 June 2019. 

Michael John Harvey 
B.Com 
Non-Executive Director 

Mr. M. Harvey joined Harvey Norman in 1987, having completed a Bachelor of Commerce degree.  Mr. M. Harvey 
gained extensive experience as a Harvey Norman® franchisee from 1989 to 1994.  Mr. M. Harvey became a director 
of the Company in 1993 and was appointed Managing Director in July 1994.  Mr. M. Harvey ceased to be an 
Executive Director and Managing Director on 30 June 1998. 

Christopher Herbert 
Brown 
OAM, LL.M, FAICD, CTA  
Non-Executive Director 

Mr. Brown holds the degree of Master of Laws from the University of Sydney.  Mr. Brown is the senior partner in 
Brown Wright Stein Lawyers.  Brown Wright Stein Lawyers has acted as lawyers for the consolidated entity since 
1982.  Mr. Brown was appointed a director of the Company in 1987, when it became a listed public company.   

Mr. Brown is a member of the Audit, Remuneration and Nomination Committees.   

Mr. Brown is the Chairman of Windgap Foundation Limited.  In 2013 he was awarded the Medal of the Order of 
Australia (OAM) for service to the community, particularly to people with disability. 

Kenneth William 
Gunderson-Briggs 
B.Bus., FCA, MAICD 
Non-Executive Director 
(Independent) 

Mr. Gunderson-Briggs was appointed a director of Harvey Norman Holdings Limited on 30 June 2003.  Mr. 
Gunderson-Briggs is a chartered accountant and a registered company auditor.  Mr. Gunderson-Briggs has been 
involved in public practice since 1982 and a partner in a chartered accounting firm since 1990.  Mr. Gunderson-
Briggs’ qualifications include a Bachelor of Business from the University of Technology, Sydney and he is a Fellow of 
the CA ANZ.  Mr. Gunderson-Briggs was appointed Chairman of the Remuneration Committee on 16 December 
2015 and is a member of the Audit & Risk and Nomination Committees.   

Graham Charles Paton 
AM, B.Ec, FCPA, MAICD 
Non-Executive Director 
(Independent) 

Mr. Gunderson-Briggs is an independent Non-Executive Director of Australian Pharmaceutical Industries Limited, a 
company listed on the ASX.   

Mr. Paton holds a Bachelor of Economics degree from the University of Sydney.  During his 23 years as a partner of 
an international chartered accounting practice, he was involved in the provision of professional services to the retail 
industry.  He retired from public practice in July 2001.  Mr. Paton is a Fellow and Life Member of CPA Australia and 
was the National President of that professional accounting body in 1993/1994.  In 2001, Mr. Paton was awarded 
membership of the General Division of the Order of Australia for his services to the accounting profession and for his 
services to the deaf community through his chairmanship of the Shepherd Centre for Deaf Children for the decade to 
2001.   

Mr. Paton was appointed a director of Harvey Norman Holdings Limited on 20 June 2005 and was appointed the 
Senior Independent Director on 16 December 2015.  Mr. Paton was appointed Chairman of the Nomination 
Committee on 16 December 2015, Chairman of the Audit & Risk Committee on 9 March 2006 and is a member of 
the Remuneration Committee.   

Maurice John Craven 
B.Sc, FAICD 
Non-Executive Director 
(Independent) 

Mr. Craven was appointed a director of Harvey Norman Holdings Limited on 27 March 2019.  Mr. Craven holds a 
Bachelor of Science degree from the University of Melbourne and is a Fellow of the Australian Institute of Company 
Directors.   

Mr. Craven has been actively involved with innovation and growth in technology empowered industries for the past 
20 years and prior to that was a partner for 25 years with Andersen Consulting.  

Mr. Craven is Chair of Specialisterne Australia, a Member of the Board of Cenitex and a Member of the Board of 
Social Venture Partners Melbourne. 

33 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020                                              31 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

 
 
 
 
 
 
 
 
 
The Board of Directors: 
Roles and 
Responsibilities / 
Structure and 
Composition 

DIRECTORS’ REPORT (CONTINUED) 

Role and Responsibilities 

It is the role of the Board to: 

 
 
 
 

 

 

set and approve the strategy of the Company 
set the risk appetite of the Company; 
oversee the risk management framework of the Company;   
review the risk management framework of the Company at least annually to satisfy itself that the risk 
management framework of the Company continues to be sound and that the Company is operating with 
due regard to the risk appetite set by the Board;   
satisfy itself that the risk management framework of the Company deals adequately with contemporary 
and emerging risks such as conduct risk, digital disruption, cyber-security, privacy and data breaches, 
sustainability and climate change; and 
disclose, in relation to each reporting period, whether such a review has taken place.   

It is the role of senior management of the Company to design and implement the risk management framework of 
the Company and controlled entities and to ensure that the Company and each controlled entity operates within 
the risk appetite(s) set by the Board of the Company.   

The Board delegates to senior management of the Company, responsibility for the operational effectiveness and 
efficiency of the management of risk.   

The Board has established guidelines for the composition of the Board and meeting processes.  

The responsibility for implementation of strategy and risk management and operations of the business is 
delegated, by the Board, to the CEO and the executive management team.  The CEO reports to the Board on 
operational issues that include:  

a.  Recommendations on strategic initiatives and developing and implementing corporate strategies; 

b.  Preparation for approval by the Board of budgets and cash flow forecasts and management of operations within 

the financial constraints imposed by the Board; 

c.  Maintenance of effective compliance and risk management frameworks; 

d.  Evaluation of the performance of key executives, including succession and learning and growth activities; 

e.  Achievement of financial and non-financial key performance indicators as set by the Board; and 

f. 

Information to keep the Board and ASX fully informed having regard to continuous disclosure obligations. 

The Company's continuous disclosure policy sets out procedures supporting the Company's compliance with its 
continuous disclosure obligations under the ASX listing rules. The policy is available on the Governance page of the 
website. Matters which are specifically reserved for the Board are set out in the Board Charter, which is available 
on the Governance page of the website.  Other functions reserved for the Board include: 

a.  Approving the annual and half-yearly financial reports; 

b.  Approving and monitoring the progress of major capital expenditure, capital management, and acquisitions and 

divestitures; and 

c. 

Reporting to shareholders. 

Board Structure and Composition 

The relevant factors in determining the suitability of a board member are integrity, business savvy, an owner-
oriented attitude and a deep genuine interest in the business of the consolidated entity.   

In applying these principles to the consolidated entity: 

a. 

Integrity requires a level of fundamental honesty, candour and frankness in dealing with colleagues, regulators 
and other third parties. Integrity necessarily requires a director to bring an open mind and independent 
judgment to the discussion of any matter of concern to the Board. 

b.  Business savvy requires a deep understanding of one or more of the sectors of retail, property, franchising and 

digital. 

c.  An owner orientation or perspective of an owner requires the individual to either have: 

1. 

2. 

"skin in the game" by holding, controlling or benefitting from a significant parcel of shares where the 
financial interests of the director are aligned with the long term beneficial interest of shareholders; or 

a perspective of advising owners of businesses and understanding that wealth generation is derived from 
the building of business interests that create long term sustainable value. 

d.  Directors with an owner orientation retain an open mind to consider diverse views but are not strictly beholden 
to the whims of fashionable thinking and are able to form their own views as to what constitutes best practice in 
corporate governance. 

e. 

Interest in and time to do the job means: 

1. 

2. 

the person has an executive role, meaning that the person's career is based on job performance at the 
company; or 

the individual has a limited number of outside interests (i.e. the person is not a professional Non-Executive 
Director),  

but in both cases the individual has an independence of mind and outlook.  

Applying these criteria to the current Board, the Board is satisfied that each Director brings to the Board the 
necessary skills and attributes specified. 

32 

32 

 
 
 
 
 
 
 
DIRECTORS’ REPORT (CONTINUED) 

The Board of Directors: 
Roles and 
Responsibilities / 
Structure and 
Composition 
(continued) 

Directors of the Company are considered to be independent when they are independent of management and free 
from any business or other relationship that could interfere materially with, or could reasonably be perceived to 
interfere materially with, the exercise of their unfettered and independent judgement. 

A majority of the Board does not consist of independent directors.  The majority of the Board consists of Executive 
Directors.  The Board recognises the recommendation of the ASX Corporate Governance Council (CGC) that a 
majority of the Board should consist of independent directors. 

The Board believes that Mr Gerald Harvey is the most appropriate person to lead the Board as Executive Chairman 
and that he is able to bring, and does bring quality independent judgement to all relevant issues falling within the 
scope of the role of Chairman and that the Company, as a whole, benefits from his long standing experience of its 
operations and business relationships.  

The Company has in place with each Director a written agreement which sets out the terms of their appointment. 

Directors’ Meetings 

DIRECTOR 
Number of Meetings: 

Attendance 

Full Board 

Audit & Risk 

Remuneration 

Nomination 

     16 

       13 

          4 

       4 

G. Harvey 

K.L. Page 

J.E. Slack-Smith 

D.M. Ackery 

C. Mentis 

M.J. Harvey 

C.H. Brown 

K.W. Gunderson-Briggs 

G.C. Paton 

M.J. Craven 

100% 

100% 

94% 

100% 

100% 

 94% 

100% 

100% 

100% 

100% 

16 [16] 

16 [16] 

15 [16] 

 16 [16] 

16 [16] 

15 [16] 

16 [16] 

16 [16] 

 16 [16] 

 16 [16] 

n/a 

n/a 

n/a 

n/a 

n/a 

n/a 

13 [13] 

13 [13] 

13 [13] 

n/a 

n/a 

n/a 

n/a 

n/a 

n/a 

n/a 

4 [4] 

4 [4] 

4 [4] 

n/a 

n/a 

n/a 

n/a 

n/a 

n/a 

n/a 

4 [4] 

4 [4] 

4 [4] 

n/a 

The above table represents the directors’ attendance at meetings of the Board, Audit & Risk Committee, 
Remuneration Committee and Nomination Committee.  The number of meetings for which the director was 
eligible to attend is shown in brackets.  In addition, the Executive Directors held regular meetings for the purpose 
of signing various documentation. 

Directors’ Relevant 
Interests 

At the date of this report, the relevant direct and indirect interest of each director in the ordinary shares and 
performance rights instruments of the Company and related bodies corporate are: 

DIRECTOR 

Ordinary Shares  Performance Rights 

G. Harvey 

K.L. Page 

J.E. Slack-Smith 

D.M. Ackery 

C. Mentis 

M.J. Harvey 

C.H. Brown 

K.W. Gunderson-Briggs 

G.C. Paton 

M.J. Craven 

TOTAL 

392,385,265 

19,772,685 

1,101,443 

641,021 

1,118,847 

3,335,180 

205,525,565 

10,059 

17,582 

30,673 

193,500 

478,500 

293,000 

293,000 

241,000 

- 

- 

- 

- 

- 

623,938,320 

1,499,000 

Performance Rights 

At the date of this report, there were 1,499,000 performance rights (2019: 1,349,500), being a right to acquire 
ordinary shares in the Company at nil exercise price.   

  On 28 November 2016, a total of 400,000 performance rights under Tranche 2 of the 2016 LTI Plan were 
granted to Executive Directors in accordance with the terms and conditions of the LTI Plan.  On 1 January 
2020, 160,000 performance rights representing 40% of Tranche 2 of the 2016 LTI Plan had lapsed and will 
never be exercisable by the participants.  On 5 March 2020, 240,000 performance rights under Tranche 2 of 
the 2016 LTI Plan were exercised reducing the unissued ordinary shares under Tranche 2 of the 2016 LTI 
Plan to nil. 

  On 1 December 2017, a total of 400,000 performance rights under Tranche 3 of the 2016 LTI Plan were 

granted to Executive Directors in accordance with the terms and conditions of the LTI Plan.  

  On 4 December 2018, a total of 549,500 performance rights under Tranche FY19 of the 2016 LTI Plan were 

granted to the Executive Directors in accordance with the terms and conditions of the LTI Plan.    

  On 2 December 2019, a total of 549,500 performance rights under Tranche FY20 of the 2016 LTI Plan were 

granted to the Executive Directors in accordance with the terms and conditions of the LTI Plan.   

33 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020                                              33 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

 
 
 
 
 
 
 
 
 
 
 
 
 
CEO and CFO 
Certification 

DIRECTORS’ REPORT (CONTINUED) 

The CEO and CFO have provided written statements to the Board in accordance with section 295A of the 
Corporations Act 2001 and have also certified to the Board in relation to the year ended 30 June 2020, that: 

a. 

Their view provided on the Company’s financial report is founded on a sound system of risk management and 
internal compliance and control which implements the financial policies adopted by the Board; and 

b.  The Company’s risk management and internal compliance and control system is operating effectively in all 

material respects. 

The Board agrees with the views of the ASX on this matter and notes that due to its nature, internal control 
assurance from the CEO and CFO can only be reasonable rather than absolute.  This is due to factors such as the 
need for judgement, the use of testing on a sample basis, the inherent limitations in internal control and because 
much of the evidence available is persuasive rather than conclusive. CEO and CFO control assurance is not, and 
cannot, be designed to detect all weaknesses in control procedures. 

In order to mitigate this risk, internal control questions are required to be answered and completed by the key 
management personnel of all significant business units, including finance managers, in support of the written 
statements of the CEO and CFO. 

Company Secretary 

Mr. C. Mentis is a chartered accountant and became Company Secretary on 20 April 2006.  Mr. Mentis has 
extensive experience in financial accounting and has been with the consolidated entity since 1997.  Mr. Mentis is a 
Fellow of the Governance Institute of Australia. 

Committee Membership 

As at the date of this report, the Company had an Audit & Risk Committee, a Remuneration Committee and a 
Nomination Committee.  Members acting on the committees of the board during the year were: 

Corporate Governance 

NON-EXECUTIVE DIRECTOR 

Audit & Risk 

Remuneration 

Nomination 

C.H. Brown 

K.W. Gunderson-Briggs 

G.C. Paton 

√ 

√ 

√ 

√ (Chairman) 

√ 

√ 

√ (Chairman) 

√ 

√ (Chairman) 

The board of directors (Board) of Harvey Norman Holdings Limited (the Company) is committed to a high 
standard of corporate governance, and is responsible for establishing, maintaining and monitoring the corporate 
governance framework of the consolidated entity. 

The Board has benchmarked its practices against the ASX CGC published guidelines and the CGC corporate 
governance principles and recommendations (27 March 2014 edition) (Principles).  The Board guides and monitors 
the business and affairs of the Company on behalf of the shareholders by whom they are elected and to whom 
they are accountable. 

The Corporate Governance Statement outlines the Company's corporate governance practices, including 
compliance with the Principles for the year ended 30 June 2020.  The Corporate Governance Statement has been 
approved by the Board.  The full Corporate Governance Statement and further details about corporate 
governance policies adopted by the Company and the Board and committee charters may be accessed via the 
Company's website www.harveynormanholdings.com.au. 

Dividends 

The directors recommend a fully franked final dividend of 18.0 cents per share to be paid on 2 November 2020 to 
shareholders registered on 12 October 2020 (total dividend, fully franked - $224,281,198).   

The following fully franked dividends of the Company have also been paid, declared or recommended since the 
end of the preceding financial year: 

Payment Date 

Amount 

2019 final fully-franked dividend 

1 November 2019 

$247,744,684 

2020 interim fully-franked dividend 

4 May 2020 (Proposed) 

2020 special fully-franked dividend 

29 June 2020 

Cancelled 

$74,760,399 

On 1 November 2019, the final dividend in respect of the year ended 30 June 2019 was paid totalling $247.74 
million.   

On 2 April 2020, given the uncertainty regarding the duration of the COVID-19 pandemic and its potential impact 
on trading, and for the abundance of precaution, the directors announced the decision to revoke the decision to 
pay, and cancel, the FY20 interim dividend of 12.0 cents per share.  The cancellation of the FY20 interim dividend 
resulted in $149.52 million of cash being retained in the business.   

On 10 June 2020, the directors announced that the Company would pay a special dividend of 6.0 cents per share, 
fully-franked, to shareholders registered at the close of business on 23 June 2020.  This special dividend was paid 
on 29 June 2020 totalling $74.76 million.   

34 

34 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Dividends (continued) 

DIRECTORS’ REPORT (CONTINUED) 

The total dividend in respect of the year ended 30 June 2020 of 24.0 cents per share represents 62.24% (2019: 
96.77%) of profit after tax and non-controlling interests, as set out on page 83 of the financial statements.     

Excluding the non-cash net property revaluation increments, the total dividend in respect of the year ended 30 
June 2020 of 24.0 cents per share represents 65.59% (2019: 110.26%) of profit after tax and non-controlling 
interests, as set out on page 83 of the financial statements. 

The Dividend Policy of the Company is to pay such dividends as do not compromise the capability of the Company 
to execute strategic objectives. 

Indemnification of  

Officers 

During the financial year, insurance and indemnity arrangements were continued for officers of the consolidated 
entity. 

An indemnity agreement was entered into between the Company and each of the directors of the Company 
named earlier in this report and with each full-time executive officer, director and secretary of all group entities.  
Under the agreement, the Company has agreed to indemnify those officers against any claim or for any expenses 
or costs which may arise as a result of work performed in their respective capacities.  

Principal Activities 

The principal activities of the consolidated entity are that of an integrated retail, franchise, property and digital 
system including: 

 
 

Franchisor;  
Sale of furniture, bedding, computers, communications and consumer electrical products in New Zealand, 
Singapore, Malaysia, Slovenia, Ireland, Northern Ireland and Croatia; 
Property investment; 
Lessor of premises to Harvey Norman®, Domayne® and Joyce Mayne® franchisees and other third parties; 

 
 
  Media placement; and 
 

Provision of consumer finance and other commercial loans and advances. 

Significant Changes in 
the State of Affairs 

In the opinion of the directors, there were no significant changes in the state of affairs of the consolidated entity 
that occurred during the year ended 30 June 2020. 

Significant Events After 
Balance Date 

There have been no circumstances arising since balance date which have significantly affected or may significantly 
affect: 
 
 
 

the operations; 
the results of those operations; or 
the state of affairs of the entity or consolidated entity in future financial years.  

Rounding of Amounts 

The amount contained in the financial statements and the Directors’ Report have been rounded to the nearest 
thousand dollars (unless specifically stated to be otherwise) under the option available to the Company under 
Australian Securities and Investments Commission Corporations (Rounding in Financial/Directors’ Reports) 
Instrument 2016/191.  The company is an entity to which this legislative instrument applies.   

35 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020                                              35 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT – REMUNERATION REPORT  

Letter from the Chair of the Remuneration Committee 

Dear Shareholders 

The consolidated entity delivered a record financial result for the 2020 year increasing reported profit before tax (PBT) by 15.1% to 
$661.29 million and reported net profit after tax and non-controlling interests (NPAT) by 19.4% to $480.54 million.  Comparable 
profit year-on-year was up 26% on a PBT basis and 30.9% on NPAT.       

It also delivered a strong increase of 8.7% in the net asset base for shareholders to $3.48 billion as at 30 June 2020. The PBT return 
on net assets was 19% for the 2020 financial year compared to 18% for 2019.  

COVID-19 Effects on Remuneration 
The COVID-19 pandemic struck the Australian and world economies in March 2020.  The consolidated entity operates businesses in 
eight separate countries around the world, with the governments of each of those countries reacting in different ways to the health 
and economic crisis. 

In April 2020, each of the Executive Directors forewent 20% of their salaries for the 3 months of April, May and June 2020.  Similarly, 
the Non-Executive Directors elected to voluntarily reduce their director fee by 20% for the same period. 

Following the end of the 2020 financial year, the Remuneration Committee resolved that in making its decisions and recommendations 
in  respect  of  remuneration  outcomes  for  the  Executive  Directors,  it  would  exclude  the  effect  of  COVID-19  support  and  assistance 
received  by  the  consolidated  entity  in  each  of  the  countries  in  which  it  operates,  from  remuneration  outcomes,  so  as  to  eliminate 
unintended windfall gains in remuneration returns for the Executive Directors.  COVID-19 support and assistance is detailed on page 6 
of this report.   

Evaluation of Performance of Executive Directors 
An appraisal of the performance of each Executive Director and the Executive Director team was undertaken following the end of the 
2020 year as part of the annual Participant Performance Review by the Remuneration Committee.   

The appraisal considered matters in respect of performance during the COVID-19 period, including: 
 

The operation of the consolidated entity across the eight separate countries including in both lock-down and reduced trading 
circumstances, around the management of risks to the business which included employee and stakeholder welfare; 
The actions of the Executive Directors in protecting the business and reacting to the changes in market demand, including across 
the key functions of franchising, physical stores, on-line presence, supply chain management, logistics, marketing and 
advertising, government relations and property across the eight separate countries.  

 

The appraisal was undertaken to ensure that executive remuneration in respect of the record financial result for 2020 was fair and 
reasonable, was in line with performance, and did not result in unintended windfall gains in remuneration returns for the Executive 
Directors.  

Remuneration Considerations following the 2019 AGM 
At the 2019 AGM held on 27 November 2019, a total of 683.62 million shares were held by key management personnel (KMPs) of 
HNHL, and their related parties, and were therefore ineligible to vote on the adoption of the 2019 Remuneration Report.  The total 
number of ineligible votes represented 54.86% of total HVN shares on issue as at the date of the 2019 AGM.   

Out of the remaining 562.39 million shares that were eligible to vote on the adoption of the 2019 Remuneration Report (representing 
45.14% of total HVN shares on issue), the Company received 179.65 million votes against the adoption of the 2019 Remuneration 
Report (representing 31.94% of the eligible votes).   

In aggregate, the total number of votes against the adoption of the 2019 Remuneration Report was 14.42% of the total number of 
HVN shares on issue.   

Benchmarking and External Stakeholders 
Several external stakeholders were of the view that the 2019 remuneration of the Executive Directors, and in particular, the fixed 
remuneration of the Executive Directors, including the CEO, was too high relative to the benchmark groups referenced by some 
proxy advisors to stakeholders.  To address this, the Company commissioned an independent remuneration expert review of the level 
of remuneration of the Executive Directors of the Company during 2020, including analyses and comparison of alternate peer groups, 
such as those used by the Company and proxy advisors in their prior assessments of executive remuneration.   

The critical findings of the independent remuneration expert review were as follows: 
 

Prior remuneration benchmark peer groups of the Company and of external stakeholders could be refined in order to validly 
estimate remuneration applicable to executive positions of the Company by: 
an increase in peer company numbers to improve statistical reliability; 
including peer companies that have important operational characteristics necessary to capture expertise required for 
position matching; and 
excluding companies with operations that are not comparable. 

 
 

 

 

Prior benchmarking peer groups, including those utilised by external stakeholders, differed, so that there were bound to be 
differences in assessment.  It was found that all stakeholder methods could be improved by matching positions for operational 
size, focus, breadth, industry, geographic locations and financial accountability. 

36 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT – REMUNERATION REPORT  

Letter from the Chair of the Remuneration Committee (continued) 
Benchmarking and External Stakeholders (continued) 

 

 

 

 

The peer group used by the Company to benchmark executive remuneration should be expanded to include additional 
companies similar in size and operations, balanced across a greater range of measures and operational characteristics, including: 

 
 

company size e.g. system revenue, EBIT, net assets, tangible assets and market capitalisation; and 
operations e.g. franchising, physical stores, on-line presence, overseas operations and property investment.  
The benchmark group of the Company be reset to a group having sufficient companies to provide matches for the executive 
director positions, enough data to be reliable over time, with narrower differences in size parameters to reliably compare 
remuneration, although noting that the number of peers that match in terms of operational scope and financials among ASX 
listed companies was less than ideal. 
The statistical analysis indicated that executive pay varied with the size of the operation for which the executive was accountable.  
Because the Company is larger than most companies in its industry, paying the median level would not attract or retain 
executives best suited to running larger businesses.  
The Company should position remuneration around the level that reflects the financial accountability and operational scope of 
the Company relative to the enlarged and more relevant comparator group, which was around the 75th to 90th percentile of that 
group.  

The conclusions reached by the Remuneration Committee, informed by the independent expert review, in respect of the 
remuneration of Executive Directors for 2019 were that: 
 
The level of fixed remuneration was reasonable; 
 
The level of target and maximum remuneration from the short term incentive (STI) was reasonable; and  
 
The level of target and maximum remuneration from the long term incentive (LTI) was underdone and could have included 
further long term or extended term incentives.  

Improving the Framework for Remuneration in 2020  
The following improvements were made to the remuneration framework for Executive Directors: 

 

 

 

 

Profit after tax adjusted for the after tax effect of property increments and decrements (APAT) is the measure used for the 
achievement of the financial conditions for the short term incentive, replacing earnings per share;  
The 100% short term incentive (STI) pool was increased to $3.0 million from $2.8 million in line with the increase in net assets of 
the Company over the previous two financial periods, with the 100% STI pool able to be increased if the financial performance 
conditions for the short term incentives are over-achieved to the maximum extent of 120% i.e. to $3.6 million from $3.36 million.  
The level of long term incentive (LTI) achievement for the determination of vesting is to be based on a straight line basis as 
opposed to a gradation basis to remove the risk of calculation bias.  
The determination of return on net assets (RONA) for the on-foot LTI tranches will exclude the effects of the financial impact of 
the adoption of the lease accounting standard AASB 16, to allow calculation consistency. 

Continuing the Framework in 2020 
The framework for the Executive Director remuneration structure in the 2020 financial year remained similar to that which was in place 
for the 2019 financial year in respect of the following: 
 
 
 

Benchmarked fixed remuneration;  
Evaluation of satisfactory performance for each Executive Director required for entry into the STI;  
Entry into the 2020 STI subject to the Executive Directors having managed risk in accordance with the risk management 
framework and the risk appetite of the Company; 
At risk STI subject to a balanced scorecard of measures relevant to the given financial year; 
Entry at the base level of financial achievement for the STI required before the plan becomes activated;   
At risk LTI in the form of performance rights as issued under the terms of the 2016 LTI Plan;   
The use of RONA as the measure of financial performance for LTI capturing the effect of all impairments and write-downs, apart 
from property revaluation increments and decrements.  

 
 
 
 

Things to Note for the 2020 STI Plan 
The Board adopted a STI Plan for Executive Directors relevant to the desired outcomes of the 2020 financial year.  The STI Plan is 
subject to both financial conditions, calculated exclusively using Profit after tax adjusted for the after tax effect of property increments 
and decrements (APAT) as to 50% weighting, and non-financial conditions as to 50% weighting.  The minimum financial performance 
conditions (i.e. entry-level achievement) must be achieved prior to the activation of the non-financial performance conditions.   

With respect to the 2020 STI Plan, the minimum financial performance conditions (entry-level to the 2020 STI Plan) was set at APAT of 
$320m, the 100% achievement level at APAT of $378m, with a maximum over-achievement level of 120% at APAT of $424m.  The 
100% achievement equated to a 4.5% increase of the equivalent APAT for the 2019 year after adjusting for the financial impact of the 
adoption of the lease accounting standard AASB 16.  Achievement between the 50% and 100% targets and the 100% to the 120% 
targets remains set on a straight line basis. 

Equivalent to previous STI Plans, each participating Executive Director is subject to the non-financial performance condition that the 
Executive Directors of the Company managed risk in accordance with the risk management framework and risk appetite of the 
Company.  The Company recognises the critical connection between conduct and reward.  The assessment of conduct is informed by 
the fundamental principles of: 
 
 
 
 
 

obey the law 
act fairly 
do not mislead or deceive 
provide goods and services that are fit for purpose 
delivery goods and services with reasonable care and skill 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

37 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT – REMUNERATION REPORT  

Letter from the Chair of the Remuneration Committee (continued) 

Remuneration Outcomes 
The achievements of the 2020 financial year are reflected in the remuneration outcomes: 

1)  Executive Directors achieved 116.06% of their 2020 STI targets for performance against a balanced scorecard of 

measures, as compared to 90.61% for the 2019 financial year. 

In respect of the financial performance conditions, APAT of $426.78 million, which excluded COVID-19 assistance and support, 
exceeded the 120% over-achievement maximum of $424 million. 
The non-financial performance conditions were achieved as to 92.12% compared to 94.32% in 2019.  
Aggregated STI expense for 2020 was $3,481,651 as compared to $2,537,080 for 2019. 
The total 2020 STI award was $944,571, or 37.2%, higher than for 2019, aligned with the increase in comparable NPAT of 30.9%.   

2)  RONA of 18.91% for the year, which excluded COVID-19 assistance and support, resulted in the following: 

Tranche 3 of the 2016 LTI Plan, granted on 1 December 2017 being assessed for vesting at 56.6%;  
Tranche FY19 of the 2016 LTI Plan, granted on 4 December 2018 was assessed for probable vesting at 60%; 
Tranche FY20 of the 2016 LTI Plan, granted on 2 December 2019 was assessed for probable vesting at 60%. 

 

 
 

 
 
 

3)  The total “at risk” compensation expense for the 2020 financial year was $1,284,308 or 39.5% higher than the “at risk” 
expense in the 2019 financial year primarily due to the higher level of payment and assessed vesting under the STI 
awards.   

4)  The total “take-home” pay for KMP Directors was $142,230 or 1.4% higher than the 2019 financial year. 

5)  Tranche 2 of the 2016 LTI Plan, granted on 28 November 2016 and subject to performance over the 2017, 2018 and 2019 
financial years vested as to 60% with effect from 1 January 2020.  All vested performance rights have been exercised.  

6)  All of the Executive Directors continued to be employed throughout the year. 

7)  Each of the Executive Directors have a significant shareholding in the Company, each more than their respective total 

fixed remuneration, which provides alignment of the executive management with that of shareholders. 

Correlation of Remuneration Outcomes with Performance Over 5 Years 

Correlation is a calculation of the degree of relationship between two items with 100% being strongest and 0% being weakest.  

The level of statistically significant correlation remains strong, between both the total remuneration expense and the “at risk” 
remuneration of the Directors, with all of the performance indicators such as profit before tax, return on net assets, net profit after 
tax, earnings per share and average share price over a five year period from 2016 to 2020.  The correlation factors range between 
73% and 97% over the last five financial years from 2016 to 2020.  Correlation is detailed at Item 9 of the Remuneration Report. 

The Board continues to be confident that the remuneration policies support the financial and strategic goals of the consolidated 
entity.  

The directors and other members of the key management personnel team continue to be committed to protecting and growing a 
sustainable business and creating long-term sustainable value for all stakeholders of the consolidated entity. 

On behalf of the Board, I invite you to review the full report and thank you for your continued interest.  

Yours sincerely  

KEN GUNDERSON-BRIGGS 
Remuneration Committee Chairman 

Contents of the 2020 Remuneration Report 

This remuneration report for the year ended 30 June 2020 outlines the remuneration arrangements of the consolidated entity in 
accordance with the requirements of the Corporations Act 2001 (Cth), as amended,  (the “Act”) and its regulations.  This information 
has been audited as required by section 308(3C) of the Act. 

The remuneration report is presented under the following sections: 

Introduction 

1) 
2)  Remuneration principles and strategy 
3)  Remuneration governance 
4)  Remuneration mix - target 
5)  Details of short-term and long-term incentive plans 
6)  Performance and executive remuneration outcomes in FY20 
7)  Executive contractual arrangements 
8)  Non-Executive Director remuneration arrangements 
9)  Relationship between remuneration and the performance of the Company  
10)  Compensation of key management personnel  
11)  Additional disclosures relating to options, performance rights and shares 
12) 
13)  Other matters for disclosure  
14)  Loans to key management personnel and their related parties 
15)  Other transactions and balances with key management personnel and their related parties 

‘Take-Home Pay’ for KMP Directors of the Company 

38 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

1.  Introduction 

The remuneration report details the remuneration arrangements for key management personnel (“KMP”) who are defined as those 
persons having authority and responsibility for planning, directing and controlling the major activities of the consolidated entity, 
directly or indirectly, including any director (whether executive or otherwise) of the consolidated entity. 

Details of KMP of the Company and consolidated entity during the 2020 financial year are set out below.  Unless otherwise indicated, 
the individuals were KMP for the entire financial year.  For the purposes of this report, the term "executive" includes the Chief 
Executive Officer (“CEO”), Executive Directors and Senior Executives of the consolidated entity.   

Key Management Personnel (KMP) 

Position 

Term as KMP 

Executive Directors 

Gerald Harvey 

Kay Lesley Page 

Executive Chairman 

Full financial year 

Executive Director & Chief Executive Officer 

Full financial year 

John Evyn Slack-Smith 

Executive Director & Chief Operating Officer 

Full financial year 

David Matthew Ackery 

Executive Director 

Chris Mentis 

Executive Director, Chief Financial Officer & 
Company Secretary 

Non-Executive Directors 

Christopher Herbert Brown OAM 

Non-Executive Director 

Michael John Harvey 

Non-Executive Director 

Full financial year 

Full financial year 

Full financial year 

Full financial year 

Kenneth William Gunderson-Briggs 

Non-Executive Director (Independent) 

Full financial year 

Graham Charles Paton AM 

Non-Executive Director (Independent) 

Full financial year 

Maurice John Craven 

Non-Executive Director (Independent) 

Full financial year 

Senior Executives 

Martin Anderson 

General Manager – Advertising 

Thomas James Scott 

General Manager – Property  

Gordon Ian Dingwall 

Chief Information Officer 

Full financial year 

Full financial year 

Full financial year 

Frank Robinson 

Lachlan Roach 

Ajay Calpakam 

Glen Gregory 

General Manager – Technology & Entertainment 

Resigned 30 September 2019 

General Manager – Home Appliances 

Full financial year 

General Manager – Audio Visual 

Resigned 30 April 2020 

General Manager – Technology & Entertainment 

Appointed 9 September 2019 

Emmanuel Hohlastos 

General Manager – Audio Visual 

Appointed 1 May 2020 

2. Remuneration Principles and Strategy 

The executive remuneration strategy of the consolidated entity in 2020 is designed to attract, motivate and retain high performing 
individuals and align the interests of executives with shareholders.  The relevant factors in determining the suitability of a board 
member, including the Executive Directors, are integrity, business savvy, an owner-oriented attitude and a deep genuine interest in 
the business of the consolidated entity.   

In applying these principles to the consolidated entity: 

a)  Business savvy requires a deep understanding of one or more of the sectors of retail, property, franchising and digital. 

b) 

Integrity requires a level of fundamental honesty, candour and frankness in dealing with colleagues, regulators and other third 
parties. Integrity necessarily requires a director to bring an open mind and independent judgment to the discussion of any 
matter of concern to the Board. 

c)  An owner orientation or perspective of an owner requires the individual to either have: 

i. 

ii. 

"skin in the game" by holding, controlling or benefitting from a significant parcel of shares where the financial 
interests of the director are aligned with the long term beneficial interest of shareholders; or 
a perspective of advising owners of businesses and understanding that wealth generation is derived from the building 
of business interests that create long term sustainable value. 

d)  Directors with an owner orientation retain an open mind to consider diverse views but are not strictly beholden to the whims 

of fashionable thinking and are able to form their own views as to what constitutes best practice in corporate governance. 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

39 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

2. Remuneration Principles and Strategy (continued) 

e) 

Interest in and time to do the job means: 
i. 
ii. 

the person has an executive role, meaning that the person's career is based on job performance at the company; or 
the individual has a limited number of outside interests (i.e. the person is not a professional Non-Executive Director),  

In both cases, the individual has an independence of mind and outlook. 

Applying these criteria to the current Board, the Board is satisfied that each director, including the Executive Directors, bring to the 
Board the necessary skills and attributes specified. 

The following table illustrates how the remuneration strategy of the consolidated entity in 2020 aligns with the strategic direction and 
links remuneration outcomes to performance.   

Objective of the consolidated entity in 2020 

To be recognised as a leader in the sectors in which the consolidated entity 
operates and build long-term sustainable value for shareholders 

Remuneration strategy linkages 
to objectives of the 
consolidated entity in 2020 

Align the interests of 
executives with 
shareholders 

The remuneration framework 
incorporates “at risk” 
components, through STI 
and LTI plans 

Short-term performance is assessed against a 
suite of financial and non-financial measures 
relevant to the success of the consolidated 
entity in 2020 and generating returns for 
shareholders 

Long-term 
performance is 
assessed against 
financial performance 
conditions calculated 
exclusively in respect 
of RONA 

Attract, motivate and retain 
high performing individuals 

Longer-term remuneration 
encourages retention and 
multi-year performance focus 

The remuneration offering is competitive for 
companies of a similar sector, size and 
complexity 

Component 

Vehicle 

Purpose 

Link to Performance 

Fixed Remuneration 

Short-Term Incentive (STI) 

Comprises base 
salary, 
superannuation 
contributions and 
other benefits 

Paid as cash as a 
performance cash 
incentive (PCI), 
subject to minimum 
shareholding of 
individual Executive 
Directors.   

To provide competitive fixed 
remuneration set with 
reference to role, market and 
experience 

Consolidated entity and individual 
performance are considered during the annual 
remuneration review 

Rewards executives for their 
contribution to achievement 
of consolidated entity 
outcomes 

a. 

There is no STI award for an Executive 
Director unless the Executive Director 
satisfies the Participant Performance 
Review in terms of the Individual 
Executive Director Assessment Report.  

b.  There is no STI award unless the Entry 
Level financial condition is achieved.  

c. 

The STI pool in respect of 100% 
achievement level is subject to 
performance criteria as to: 

1. 

2. 

50% subject to financial conditions, 
with the financial conditions based 
on Annual Profit After Tax (APAT);  

50% subject to non-financial 
conditions.  

d. 

Financial achievement calculated over the 
100% achievement level is subject to 
financial conditions only. 

e.  Executive Directors are to hold shares to 

the value equating to the level of fixed 
remuneration for that Executive Director 
at the end of the given financial year. 

f. 

If shares held are less than the 
benchmark, benefits are to be provided 
in the form of shares.   

Where Annual Profit After Tax 
(APAT) is calculated as follows: 

Annual Net Profit After Tax (APAT), excluding the after-tax effect of property revaluation 
increments or decrements and the after-tax effect of COVID-19 support and assistance received 

40 

 
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

2. Remuneration Principles and Strategy (continued) 

Long-Term Incentive (LTI) 

Awards under the LTI Plan are 
granted in the form of 
performance rights, being a 
right to acquire one ordinary 
share in the Company at nil 
exercise price 

Rewards executives for 
their contribution to the 
financial performance of 
the consolidated entity and 
the effective utilisation of 
net assets to generate 
wealth for shareholders 

Vesting of LTI performance rights is 
conditional upon achievement, in 
aggregate, of minimum RONA over the 
2020, 2021 and 2022 financial years of 
16% (for 20% vesting) with full vesting 
(i.e. 100%) achieved at 20% RONA 

Where Return on Net Assets 
(RONA) means the fraction: 

APBT (annual net profit before income tax excluding property revaluation                      

increments or  decrements, the net impact of AASB 16 Leases and any COVID-19 support and 
assistance received)  

Net Assets (excluding non-controlling interests) at the close of the preceding financial year 

3. Remuneration Governance  

Remuneration Committee 
The Remuneration Committee is responsible for making recommendations to the Board on the remuneration arrangements for 
Executive Directors and Non-Executive Directors (“NEDs”). 

The Remuneration Committee assesses the appropriateness of the nature and amount of remuneration of NEDs and executives on a 
periodic basis by reference to relevant employment market conditions, with the overall objective of ensuring maximum stakeholder 
benefit from the retention of a high performing director and executive team.  In 2020, independent remuneration experts provided 
remuneration benchmark information for consideration and analysis in respect of the level of Executive Director remuneration, 
including fixed remuneration and the long-term incentives framework. 

The Remuneration Committee comprises three NEDs, two of whom are independent NEDs.  Further information on the committee’s 
role, responsibilities and membership is located on the website: www.harveynormanholdings.com.au. 

Remuneration Approval Process 
The Board approves the remuneration arrangements of the CEO and executives and all awards made under the long-term incentive 
plans of the Company, following recommendations from, and certain determinations by, the Remuneration Committee. The Board 
sets the aggregate remuneration of NEDs, subject to shareholder approval. 

The Remuneration Committee approves, having regard to the recommendations made by the CEO, the level of the short term 
incentive (“STI”) pool for Executive Directors. 

No Director participates in deliberations about, or decisions, in respect of the remuneration of that Director. 

No Executive Director was present at any meeting of directors which considered any long term incentive plan or short term incentive 
plan of the Company, and no Executive Director voted on those matters. 

COVID-19 Effects on Remuneration 
The COVID-19 pandemic struck the Australian and world economies in March 2020.  The consolidated entity operates businesses in 
eight separate countries around the world, with the governments of each of those countries reacting in different ways to the health 
and economic crisis. 

In April 2020, each of the Executive Directors forewent 20% of their salaries for the 3 months of April, May and June 2020. Similarly, 
the Non-Executive Directors elected to voluntarily reduce their director fee by 20% for the same period. 

Following the end of the 2020 financial year, the Remuneration Committee resolved that in making its decisions and 
recommendations in respect of remuneration outcomes for the Executive Directors, it would exclude the effect of COVID-19 support 
and assistance received by the consolidated entity in each of the countries in which it operates, from remuneration outcomes, so as to 
eliminate unintended windfall gains in remuneration returns for the Executive Directors. 

In addition, the consolidated entity did not receive or pay any COVID-19 support and assistance in respect of any individual director 
or key management personnel (KMP).  

The appraisal of the performance of each Executive Director and the Executive Director team was undertaken following the end of 
the 2020 year as part of the annual Participant Performance Review by the Chair of the Remuneration Committee with the CEO and 
Executive Chairman.  

For the 2020 year, the appraisal considered matters in respect of performance during the COVID-19 period including:  
 

The operation of the consolidated entity across the eight separate countries including in both lock-down and reduced trading 
circumstances, around the management of risks to the business which included employee and stakeholder welfare;  
The actions of the Executive Directors in protecting the business and reacting to the changes in market demand, including across 
the key functions of franchising, physical stores, on-line presence, supply chain management, logistics, marketing and 
advertising, government relations and property across the eight separate countries.  

 

The appraisal was undertaken to ensure that executive remuneration in respect of the record financial result for 2020 was fair and 
reasonable, was in line with performance, and did not result in unintended windfall gains in remuneration returns for the Executive 
Directors. 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

41 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

4. Remuneration Mix - Target 

For the 2020 financial year, the executive remuneration framework comprised fixed remuneration, STI and LTI.   

The consolidated entity aims to reward executives with a level and mix of remuneration appropriate to their position and 
responsibilities, while being market competitive.   

During the 2020 financial year, a review by an independent remuneration expert was undertaken in respect of the remuneration 
benchmarking used by the Company in 2019, with reference to both sector peers and comparator groups comprising companies of 
comparable financial size and operations.   

As a result of the remuneration review undertaken by the independent remuneration expert, the policy of the Company to position 
fixed remuneration around the average or median of the previous comparator group changed to position fixed remuneration against 
the level that reflects the financial accountability and operational scope of the position relative to peer group positions.  This was 
around the 75th to 90th percentile of the enlarged and more relevant comparator group arising from the research.  Target total 
remuneration is intended to provide the opportunity to earn top quartile rewards for outstanding performance.   

Remuneration levels are considered annually, with consideration of market data and the performance of the consolidated entity and 
individual.   

The following summarises the target remuneration mix of the Executive Directors.   

5. Details of Short-Term and Long-Term Incentive Plans 

The extent to which the financial conditions and non-financial conditions have been satisfied will be documented in a Performance 
Report and an Internal Audit Report, for consideration by the Remuneration Committee in accordance with the terms and conditions 
of the short-term and long-term incentive plans.  The Performance Report is a report prepared for, and on behalf of, the CEO 
addressing whether each weighted non-financial condition has been satisfied or, where relevant, the extent (expressed as a 
percentage) to which each weighted non-financial condition has been satisfied.   The Internal Audit Report is a report prepared by the 
Chief Internal Auditor of the Company, which is an objective appraisal of the Performance Report and documents the findings of the 
audit of the Performance Report.  

2020 STI Plan  

The consolidated entity operates an annual STI program available to Executive Directors and awards a performance cash incentive 
(PCI), or equity, subject to the achievement of clearly defined measures, targets, initiatives and conditions. 

2020 STI Plan 

Who participates? 

Executive Directors 

How is the STI delivered? 

STI awards, in the form of a cash bonus or performance cash incentive (PCI) or equity (subject to the 
below criteria), have been made annually to Executive Directors in order to align remuneration with the 
achievement of a number of performance measures, targets and initiatives covering both financial and 
non-financial, corporate and individual measures of performance. 

Executive directors are to hold shares in the Company to the value equating to the level of fixed 
remuneration for that Executive Director at the end of the given financial year (the Benchmark 
Shareholding Level), with any STI paid in equity or cash subject to the following: 

a. 

b. 

If the Executive Director is under the Benchmark Shareholding Level, the STI reward will be paid in 
equity, subject to shareholder approval and compliance with the ASX Listing Rules, to the value that 
increases the holding of the Executive Director to the Benchmark Shareholding Level, with any 
remaining balance of the STI reward paid in cash. 

If the Executive Director is over the Benchmark Shareholding Level, the STI reward will be paid in 
cash.   

When is the STI paid? 

The payment of the 2020 STI Plan PCI to an Executive Director under the 2020 STI Plan is to be made 
on 30 September 2020, or as soon as reasonably practicable after that date, subject to the satisfaction 
of 2020 STI Plan Performance Conditions and 2020 STI Plan Service Conditions. 

42 

 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

5. Details of Short-Term and Long-Term Incentive Plans (continued) 
2020 STI Plan (continued) 

What is the 2020 STI 
opportunity? 

Executive Directors, excluding the Executive Chairman, have a target STI opportunity of between 43% 
to 71% of fixed remuneration.  The target STI opportunity is set at a level so as to provide sufficient 
incentive to Executive Directors to achieve the operational targets and such that the cost to the 
consolidated entity is reasonable in the circumstances.  

For the year ended 30 June 2020, the 100% STI Opportunity Pool of the 2020 STI Plan PCI, potentially 
payable, was $3,000,000 as follows: 

1. 

2. 

3. 

4. 

5. 

in respect of Gerald Harvey, nil; 

in respect of Kay Lesley Page, $860,000; 

in respect of John Evyn Slack-Smith, $750,000; 

in respect of David Matthew Ackery, $750,000; and 

in respect of Chris Mentis, $640,000. 

The maximum pool for allocation at 120% Over-Achievement Level was $3,600,000 in aggregate.   

What are the STI performance 
conditions for FY2020? 

Actual STI payments awarded to each Executive Director depend on the extent to which specific 
measures, targets, initiatives and conditions for the 2020 financial year (STI Targets) were met.  STI 
Targets cover financial and non-financial measures of performance.   

There is no STI award for an Executive Director unless the Executive Director satisfies the Participant 
Performance Review in terms of the Individual Executive Director Assessment Report.   

There is no STI award unless the Entry Level financial condition is achieved.  

The primary weighting of the 2020 STI Plan Performance Conditions are as follows: 

a. 

b. 

as to 50% - the Financial Condition; and 

as to 50% - the Non-Financial Conditions 

s 

(a)    STI 50% Financial Condition 

(b)     STI 50% Non-Financial Conditions 

The Non-Financial Conditions are assessed in 
respect of the year ended 30 June 2020 and 
include the following non-financial measures in: 
Customer experience (10%); 

 
  Operations / Improve productivity (15%); 
 
Company-operated store expansion 
strategy (15%); and 
People & Culture / Franchisee learning, 
development and growth (10%). 

 

Full achievement of the non-financial conditions 
will equate to 50% entitlement to the STI pool i.e. 
$1.50 million. 

  APAT [Annual Net Profit After Tax] as defined in 

Section 2 above was selected as the STI 
performance measure as it: 

 

 

indicates the level of after tax profit 
generated adjusted for the after-tax  
effect of net property revaluation 
adjustments and the after-tax effect of  
any COVID-19 support and assistance 
received; and  
provides a basis for comparing growth in 
profitability year-on-year   

The Financial Condition is calculated in respect of 
the year ended 30 June 2020 and will be achieved 
at the following levels: 

 

 

 

 

 

Entry Level at APAT of $320 million, 
equating to 25% entitlement to the STI 
pool (50% opportunity pool = $0.75 
million);  
100% Level at APAT of $378 million, 
equating to 50% entitlement to the STI 
pool (100% opportunity pool = $1.50 
million);  
Straight-line sliding scale between Entry 
Level and 100% Level; 
120% Over-Achievement Level at APAT  
of $424 million, equating to 70% 
entitlement to the STI pool (120% 
opportunity pool = $2.10 million); 
Straight-line sliding scale for achievement 
between 100% and 120% Level.   

How is performance assessed? 

In respect of the 2020 STI, each participating Executive Director will be subject to an additional non-
financial performance condition in the form of a Participant Performance Review which would: 

  Measure the extent of the proper performance and discharge of the executive responsibilities 

and accountabilities of that Individual Participant Executive Director;  

  Measure the extent of the proper performance and discharge of the duties of that Individual 

Participant Executive Director, as an officer and director of the Company. 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

43 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

5. Details of Short-Term and Long-Term Incentive Plans (continued) 
2020 STI Plan (continued) 

How is performance assessed? 
(continued) 

To determine whether an individual is eligible for the 2020 STI, in terms of performance, the following 
process is undertaken: 

 

 

A report by the CEO in respect to which each Individual Participant Executive Director has 
satisfied the Participant Performance Review in the form of an Individual Executive Director 
Assessment Report.  In respect of the assessment of the CEO, the Chairman of the 
Remuneration Committee shall undertake the report and assessment in respect of the CEO. 
An objective appraisal by the Internal Auditor of the process and conclusions reached in the 
Individual Executive Director Assessment Reports, to be provided to the Remuneration 
Committee promptly after 30 June 2020. 

Subject to a satisfactory Participant Performance Review, and after consideration of reports and 
performance against STI Targets, the Remuneration Committee makes a final determination of the 
amount of STI to be paid to the CEO and other Executive Directors.   

The extent to which the financial conditions and non-financial conditions have been satisfied will be 
documented in the Performance Report and an Internal Audit Report, for consideration by the 
Remuneration Committee in accordance with the terms and conditions of the 2020 STI Plan. 

The Remuneration Committee (acting on behalf of the Company) may at any time, in its absolute 
discretion, decrease the amount of the STI which is, or may become, payable to an executive under the 
2020 STI Plan by serving a written notice to the relevant executive at any time before the payment date. 
Details of the 2020 STI Targets and levels of achievement in the 2020 financial year are set out in pages 
46 to 49 of this report. 

What happens if an executive 
leaves? 

For "Bad Leavers" (defined by the Company as resignation or termination for cause), any STI is forfeited, 
unless otherwise determined by the Board.  For any other reason, the Board has discretion to award STI 
on a pro-rated basis taking into account time and the current level of performance against performance 
hurdles. 

Tranche FY20 of the 2016 LTI Plan 

Tranche FY20 of the 2016 LTI 
Plan 

LTI grants are made annually to Executive Directors in order to align remuneration with the creation 
of sustainable shareholder value over the long-term.  

Who participates? 

Executive Directors which have an impact on the performance of the consolidated entity against the 
relevant long-term performance measures.   

How is the LTI delivered? 

Shareholders at the AGM held on 24 November 2015 approved the terms and conditions of the 2016 
LTI Plan that permitted the grant of performance rights to Executive Directors, being a right to acquire 
one ordinary share in the Company at nil exercise price, in three separate tranches in the 2016, 2017 and 
2018 financial years.   

Shareholders at the AGM held on 27 November 2018, permitted the grant of a further three separate 
tranches of performance rights to Executive Directors in the 2019, 2020 and 2021 financial years, subject 
to the terms and conditions of the 2016 LTI Plan.   

Executive 

G. Harvey  

K.L. Page 

J.E. Slack-Smith  

D.M. Ackery 

C. Mentis 

Total 

Tranche FY19 
Exercisable between 
1 January 2022 and 
30 June 2024 

Tranche FY20 
Exercisable between 
1 January 2023 and 
30 June 2025 

Tranche FY21 
Exercisable between 
1 January 2024 and 
30 June 2026 

65,500 

183,000 

109,000 

109,000 

83,000 

549,500 

65,500 

183,000 

109,000 

109,000 

83,000 

549,500 

65,500 

183,000 

109,000 

109,000 

83,000 

549,500 

A performance right is the right to acquire one ordinary share in the Company at nil exercise price.  No 
amount is payable in respect of the grant of a performance right.  If exercised, each performance right 
will be converted into one ordinary share in the Company. 

Executive Directors have a target LTI opportunity of between 31% to 32% of fixed remuneration.   

A total of 549,500 performance rights under Tranche FY20 of the 2016 LTI Plan were granted to 
Executive Directors on 2 December 2019.    

The performance rights were independently valued by Mercer Consulting (Australia) Pty Limited at grant 
date with a fair value of $3.47 per entitlement share granted under Tranche FY20 on 2 December 2019, 
based on a share price of $4.30.   

What is the LTI opportunity? 

44 

 
 
 
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

5. Details of Short-Term and Long-Term Incentive Plans (continued) 
Tranche FY20 of the 2016 LTI Plan (continued) 

What is the LTI opportunity? 
(continued) 

The fair value was derived from a discounted cash flow technique where the value of the performance 
right is the face value of the share at grant date less the present value of the dividends expected to be 
paid on the share but not received by the holder during the vesting period.  Subject to the satisfaction 
of the financial performance condition (calculated exclusively based on RONA) and service conditions of 
the 2016 LTI Plan, the total fair value of Tranche FY20 performance rights amounted to $1,906,765 in 
aggregate. 

Tranche FY20 

Grant date 

Vesting date 

First exercise date 

Last exercise date 

Key Dates 

2 December 2019 

31 December 2022 

1 January 2023 

30 June 2025 

What are the performance 
conditions for Tranche FY20  
of the 2016 LTI Plan? 

Performance conditions are deemed to be an essential component of all variable reward entitlements.  
The proposed allocation of performance rights will be subject to service conditions and financial 
performance conditions.  The Board (after consideration of the recommendations of the Remuneration 
Committee), may, in its discretion, impose additional non-financial performance conditions which must 
be satisfied as a condition of exercise of any performance rights by the Grantee.   

100% Financial Condition 

With the exception of the service condition, the Board has resolved that the conditions in respect of the 
achievement of Tranche FY20 of the 2016 LTI Plan will be all financial, based exclusively on RONA, 
where Tranche FY20 RONA means the fraction:   

Tranche FY20 Aggregate APBT  Tranche FY20 Aggregate Net Assets, expressed as a percentage.  

Where: 

Tranche FY20 Financial Years means the financial years ending 30 June 2020, 2021 and 2022; 

Tranche FY20 Aggregate APBT means the aggregate amounts of the annual net profit before income 
tax of the consolidated entity for each of the Tranche FY20 Financial Years, but excluding amounts 
accounted for in the financial statements of the consolidated entity for increments or decrements arising 
from the revaluation of land or buildings, the net impact of AASB 16 Leases and any COVID-19 support 
and assistance received in the Tranche FY20 Financial Years; 

Tranche FY20 Aggregate Net Assets means the amounts of the net assets of the consolidated entity, 
excluding non-controlling interests, as at each of 30 June 2019, 2020 and 2021 as described in the 
annual report of the consolidated entity in respect of each of the Tranche FY20 Financial Years. 

Full vesting of the Tranche FY20 performance rights is conditional upon achievement, of Tranche 
FY20 RONA of at least 20%, with a lesser vesting as set out in the table below: 

Tranche FY20 RONA Achieved 

Less than 16% 
16% 
17% 
18% 
19% 
20% 

Tranche FY20 % of Performance Rights  
that will become exercisable  
Nil 
20% 
40% 
60% 
80% 
100% 

The level of LTI achievement for the determination of vesting will be based on a straight-line basis 
between 16% RONA as to 20% achievement and 20% RONA as to 100% achievement. 

How is performance assessed? 

Level of satisfaction of LTI Plan conditions is monitored by the Remuneration Committee, with 
assistance from Internal Audit, each year, with the vesting outcomes ultimately determined at the end 
of the three-year performance period.   

The LTI award for each of the financial years will be measured over a three-year period, with Tranche 
FY20 of the 2016 LTI Plan measured over the period for financial years ending 30 June 2020, 30 June 
2021 and 30 June 2022. 

When does the LTI vest? 

Performance rights granted under Tranche FY20 of the 2016 LTI Plan will vest on 31 December 2022, 
subject to meeting the financial performance conditions in the 2020, 2021 and 2022 financial years and 
service conditions, and will be capable of exercise between 1 January 2023 and 30 June 2025.  

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

5. Details of Short-Term and Long-Term Incentive Plans (continued) 
Tranche FY20 of the 2016 LTI Plan (continued) 

How are potential LTI awards 
treated on termination? 

In general, where a participant resigns or is terminated for cause before a performance right vests, all 
unvested performance rights will lapse.  The Board (after consideration of the recommendations of the 
Remuneration Committee of the Board), has discretion to determine the treatment of any unvested 
performance rights where a participant ceases employment in “good leaver” circumstances (such as by 
reason of death, disability or otherwise in circumstances approved by the Board). 

In the event of fraud, dishonesty or breach of obligations, the Board may make a determination, 
including lapsing an award of performance rights, to ensure no unfair benefit is obtained by a 
participant.   

How are potential LTI awards 
treated if a change of control 
occurs? 

In the event of a takeover, scheme of arrangement or other transaction which may result in a person 
becoming entitled to exercise control over the Company, the Board has a discretion to determine 
whether any unvested performance rights should vest, lapse or become subject to different 
performance conditions, or whether any resulting shares that are subject to a restriction period, should 
become unrestricted. 

Are executives eligible for 
dividends? 

Performance rights will not carry any voting or dividend rights.  Performance rights are non-transferable 
except in limited circumstances or with the consent of the Board.  If exercised, each performance right 
will be converted into one ordinary share in the Company.  Executives will then be entitled to dividends 
on those ordinary shares after conversion.   

6. Performance and Executive Remuneration Outcomes in 
FY20 

6A. Actual Remuneration Earned by Key Management Personnel (KMP) in FY20 

The compensation expensed in respect of KMP in FY20 is set out in Table 1 (for Directors) and Table 2 (for Senior Executives) on 
pages 56 and 57 of this report.  This provides shareholders with a view of the remuneration earned by KMP for performance in the 
2020 financial year and the value of any LTIs expensed during the financial year.   

The ‘take-home pay’ for KMP Directors of the Company, representing the benefits paid to each Director during the year ended 30 
June 2020, or as soon as practicable after that date, is set out in Section 12 of the Remuneration Report on page 61.  

6B. Fixed Remuneration  

Executive contracts of employment do not include any guaranteed base pay increases.  The fixed remuneration of Executive Directors 
is reviewed annually by the Remuneration Committee.   

During the 2020 financial year, a review of the remuneration benchmarking used by the Company in 2019 was undertaken by an 
independent remuneration expert, referencing sector peers and companies more similar to the Company in financial size and 
operations.  As a result of the remuneration review:  
 

the policy of the Company was amended to set fixed remuneration against the level that reflects the size of the Company within 
the peer group of the refined comparator group identified by the research; and 
this benchmark ranged between the 75th and 90th percentiles because, the Company is larger than most comparable companies, 
and the position accountabilities of the Company when compared to matched positions in the comparator group. 

 

Target total remuneration is intended to provide the opportunity to earn top quartile rewards for outstanding performance.   

Remuneration levels are considered annually, with consideration of market data and the performance of the consolidated entity and 
individual, along with the longevity of the Executive Directors in their respective roles, and the assessment of opportunity costs in 
respect of replacement.  The process undertaken by the Remuneration Committee following the review by the independent 
remuneration expert consisted of a review of Company, business unit and individual performance, relevant comparative remuneration, 
and external advice independent of management.   

The fixed component of the remuneration of Executive Directors is disclosed in Table 1 on page 56 of this report. 

6C. Actual Performance Against Short Term Incentive (STI) Measures   

A combination of financial and non-financial measures is used to measure performance for STI awards.  The aggregate 100% 
opportunity pool of the 2020 STI Plan potentially payable was $3,000,000, an increase of $200,000 from the 2019 STI pool of 
$2,800,000.  The maximum pool for allocation at 120% over-achievement level was $3,600,000 in aggregate.    

46 

 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

6C. Actual Performance Against Short Term Incentive (STI) Measures (continued) 

50% of the STI is dependent on the satisfaction of financial performance conditions (exclusively based on APAT) and 50% is measured 
against the achievement of set non-financial measures.   

Actual performance against those measures is as follows for the 2020 financial year: 

(a)  120% over-achievement of the 50% Financial Condition (score of 70.00%) = $2,100,000 payable for FY20 
(b)  92.12% achievement of the 50% Non-Financial Conditions (score of 46.06%) = $1,381,651 payable for FY20 

The total 2020 STI Plan payable in respect of the 2020 financial year is $3,481,651, compared to $2,537,080 for the 2019 financial 
year.  This represented a total achievement of 116.06% of the 2020 STI as shown in the tables below.  The payment of the 2020 STI 
Plan is to be made on or before 30 September 2020, or as soon as reasonably practicable after that date, subject to the satisfaction of 
the 2020 STI Plan Service Conditions.   

Financial Conditions of the 2020 STI Plan 

Achievement of 50% Financial Condition 

Calculation of FY20 APAT 

Annual Net Profit After Tax (APAT) excluding the after-
tax effect of property revaluation increments or 
decrements and the after-tax effect of any COVID-19 
support and assistance received 

$426.78 million for 
FY20 

Achievement = 
120% over-
achievement 

100% Level 
2020 STI PCI 

% Financial 
Conditions 

2020 STI PCI 
Financial 
Condition 

2020 APAT 

% Financial 
Condition Satisfied 

2020 STI PCI 
Payable 

Gerald Harvey 

Nil 

Kay Lesley Page 

$860,000 

John Evyn Slack-Smith 

$750,000 

David Matthew Ackery 

$750,000 

Chris Mentis 

  Total 

$640,000 

$3,000,000 

n/a 

50% 

50% 

50% 

50% 

Nil 

$426.78 million 

n/a 

Nil 

$430,000 

$426.78 million 

120% (70% score) 

$602,000 

$375,000 

$426.78 million 

120% (70% score) 

$525,000 

$375,000 

$426.78 million 

120% (70% score) 

$525,000 

$320,000 

$426.78 million 

120% (70% score) 

$448,000 

$1,500,000 

$2,100,000 

For the 2020 financial year, $1,500,000, being 50% of the aggregate 100% level opportunity pool of the 2020 STI Plan PCI of 
$3,000,000, was subject to the APAT financial condition.  The maximum pool for allocation at 120% over-achievement level was 
$3,600,000 in respect of the 2020 financial year.   

The Entry Level point for the financial condition was at APAT of $320 million with the 100% achievement level at APAT of $378 
million.  Achievement points are set on a straight-line, sliding scale basis between the Entry Level of $320 million APAT to the 100% 
Level of $378 million APAT.  The Over-Achievement Level point for the financial condition was at APAT of $424 million, equating to 
120% entitlement to the STI pool.  Over-Achievement points are set on a straight-line, sliding scale basis between the 100% Level of 
$378 million APAT and the 120% Level of $424 million APAT.   

APAT for the 2020 financial year was $426.78 million resulting in attainment of the Over-Achievement Level of 120% of the financial 
condition.  This translated to an achievement score of 70% in respect of the 2020 STI.  

Non-Financial Conditions of the 2020 STI Plan 

Achievement of 50% Non-Financial 
Conditions 

For the 2020 financial year $1,500,000, being 50% of the aggregate 100% opportunity pool 
of the 2020 STI Plan PCI of $3,000,000, was subject to set non-financial performance 
measures as to: 

Customer experience (10%); 

 
  Operations / Improve productivity (15%); 
 
 

Company-operated store expansion strategy (15%); and 
People & culture / Franchisee learning, development and growth (10%). 

100% Level 
2020 STI PCI 

% Non-Financial 
Conditions 

2020 STI PCI 
Non-Financial 

% Non-Financial 
Conditions Satisfied 

2020 STI PCI 
Payable 

Gerald Harvey 

Nil 

Kay Lesley Page 

$860,000 

John Evyn Slack-Smith 

$750,000 

David Matthew Ackery 

$750,000 

Chris Mentis 

  Total 

$640,000 

$3,000,000 

n/a 

50% 

50% 

50% 

50% 

Nil 

n/a 

$430,000 

92.12% (46.06% score) 

$375,000 

92.12% (46.06% score) 

$375,000 

92.12% (46.06% score) 

$320,000 

92.12% (46.06% score) 

$1,500,000 

Nil 

$396,073 

$345,413 

$345,413 

$294,752 

$1,381,651 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

47 

 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

6C. Actual Performance Against Short Term Incentive (STI) Measures (continued) 
Non-Financial Conditions of the 2020 STI Plan (continued) 

The Remuneration Committee had regard to certificates and reports from officers of the Company, other Board committees and 
management, including the Individual Director Assessment Reports and Internal Audit Reports, and noted that 92.12% of the non-
financial performance hurdles for the 2020 STI Plan were achieved, equating to a score of 46.06%.  This resulted in an amount of 
$1,381,651 in respect of the non-financial performance measures becoming payable to Executive Directors.   

Achievement of the Non-Financial Performance Conditions for the 2020 STI Plan are set out in the following table. 

Assessment of Non-Financial Conditions of the 2020 STI Plan 

Primary 
Weighting 

10% 

Measure 

Target 

Customer 
Experience 

Grant licences to use 
tools to reinforce 
and enhance the 
"Shop with 
Confidence" Harvey 
Norman® brand 
positioning through 
the Customer 
Service Standards. 

Operations / 
Improve   
Productivity 

15% 

Implement process 
improvements and 
systems to enhance 
the Online-to-Offline 
(020) Strategy of the 
consolidated entity. 

Initiatives and Conditions 

(1)  Each franchisee in a Harvey 
Norman® complex to achieve an 
aggregate satisfaction rating from 
customer experience surveys of no 
less than 50% for that complex in 
Australia (expected achievement of 
75%). 

(2)  Each franchisee in Australia to 
achieve a reduction in the number of 
total consumer complaints of 4% in 
FY20 over the prior year on a like-for-
like basis.  

(3)  Company-operated stores in New 
Zealand to achieve an aggregate 
independent rating from the planned 
and budgeted customer experience 
surveys during FY20 of at least 50% 
(expected achievement of 75%). 

(4)  Company-operated stores in New 
Zealand to achieve a net reduction in 
total complaints of 3% in FY20 over 
the prior year on a like-for-like basis.  

Franchisees are to be provided with 
licences and training to use tools to 
improve the profitability of their 
franchised business:  
(1)  Trak by Harvey Norman® to be 
expanded to 35 franchised complexes 
during FY20.   

(2)  Tools to expand business scope in 
respect of ‘Drop Ship’ capability.    

(3)  Optus process improvement to be 
delivered to franchised complexes.   

Establish the governance structure for 
the upgrade of finance platforms of 
the consolidated entity in Australia. 

Achievement 

Score 

Weighting of 
Initiatives & 
Conditions 

40% 

98.75% 

3.95% 

40% 

100% 

4% 

10% 

98% 

0.98% 

10% 

100% 

1% 

25% 

100% 

3.75% 

25% 

25% 

100% 

3.75% 

100% 

3.75% 

25% 

100% 

3.75% 

Company-
Operated 
Store 
Expansion  
Strategy 

People & 
Culture / 
Franchisee 
Learning, 
Development 
and Growth 

Company-operated 
store expansion 
strategy to be 
developed and 
executed in Malaysia 
and Ireland.   

Ongoing refinement 
of the process by 
each franchisee that 
promotes and 
encourages 
measureable 
improvement in the 
knowledge and 
capability of the 
franchisee and their 
employees. 

Total 

48 

15% 

(1)  Malaysia: Six (6) new stores to be 
opened during FY20. 

(2)  Ireland: One (1) new store to be 
opened at Galway 

75% 

83.33% 

9.38% 

25% 

100% 

3.75% 

10% 

(1)  Franchisees to identify and 
nominate a minimum number of 50 
candidates to attend the “Franchisees 
and Proprietor in Training (FIT)” 
development program during FY20. 

(2)  Franchisees to achieve a successful 
completion rate of 75% by participants 
in the FIT development program 
during FY20. 

(3)  To establish a Lead Proprietor in 
Training (PIT) program framework in 
New Zealand. 

40% 

100% 

4% 

40% 

100% 

4% 

20%  

0% 

0% 

50% 

46.06% 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
             
 
             
             
             
 
 
  
             
 
             
 
             
             
             
 
 
  
             
 
          
 
          
          
          
 
 
  
          
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

6C. Actual Performance Against Short Term Incentive (STI) Measures (continued) 

Service Conditions of the 2020 STI Plan  

The 2020 STI Plan Service Conditions will be deemed to be satisfied, if and only if, as at the relevant payment date being 30 
September 2020: 
 

the Executive has not resigned or provided notice of resignation of employment from the Employer, except in order to retire 
from the workforce; 
the Employer has not terminated the employment of the Executive for cause; or  
the Board has not determined that the incentives should be revoked or lapse as a result of any breach of the law, corrupt 
conduct, bribery, fraud, gross misconduct or conduct of the Executive which brings the Company or the Employer into disrepute.  

 
 

Shareholding Benchmark of the 2020 STI Plan 

Executive Directors are to hold shares in the Company to the value equating to the level of fixed remuneration for that Executive 
Director at the end of the financial year (the Benchmark Shareholding Level).  If shares held by the Executive Director are less than 
the Benchmark Shareholding Level, the STI benefit are to be provided in the form of shares, subject to shareholder approval and 
compliance with ASX Listing Rules, to the value that increases the holding of the Executive Director to the Benchmark Shareholding 
Level. 

Each of the Executive Directors that participated in the 2020 STI Plan held shares in the Company of a value that was in excess of the 
Benchmark Shareholding Level.  The STI benefit under the 2020 STI Plan is to be paid in cash.  

6D. Actual Performance Against Long-Term Incentive (LTI) Measures for Tranche FY20 of the 2016 LTI Plan 

With the exception of the service condition, the Board has resolved that the conditions in respect of Tranche FY20 of the 2016 LTI 
Plan will be all financial, based exclusively on RONA, where Tranche FY20 RONA means the fraction Tranche FY20 Aggregate APBT  
Tranche FY20 Aggregate Net Assets, expressed as a percentage.  Tranche FY20 of the 2016 LTI Plan will be measured over a three-
year period for financial years ending 30 June 2020, 30 June 2021 and 30 June 2022.  The financial condition of Tranche FY20 will be 
wholly satisfied if the cumulative RONA over the measurement period is 20%, with lesser vesting as set out in the LTI Plan conditions 
on pages 44 to 46.  Tranche FY20 will not vest if the RONA is less than 16% on a cumulative basis over the three-year measurement 
period. 

A total of 549,500 performance rights were granted to Executive Directors on 2 December 2019.  The performance rights were 
independently valued by Mercer Consulting (Australia) Pty Limited at a fair value of $3.47 per entitlement share, based on a share 
price of $4.30 as at grant date, resulting in a total fair value of Tranche FY20 of $1,906,765.  The Remuneration Committee had 
regard to certificates and reports from officers of the Company, other Board committees and management and Internal Audit 
Reports, and has estimated, based on the available evidence, that the financial performance condition for Tranche FY20 of the 2016 
LTI Plan will be 60% achieved by the end of the vesting period and 60% of the estimated fair value of the performance rights will 
meet the performance condition.   

The Remuneration Committee resolved in making its decisions and recommendations in respect of remuneration outcomes for the 
Executive Directors of the Company, it will exclude the effect of COVID-19 support and assistance in respect of remuneration 
outcomes, so as to eliminate unintended windfall gains in “at risk” remuneration returns for the Executive Directors. 

The probability of 60% vesting has been estimated based on the calculation of Tranche FY20 RONA for the 2020 financial year of 
18.91%.  An 18.91% RONA for FY20 would result in a 60% vesting for year 1 of the three-year measurement period.  A 60% vesting 
probability will result in an estimated cumulative Tranche FY20 fair value of $1,144,059 over the vesting period.  An amount of 
$215,312 has been recognised as remuneration to Executive Directors and expensed in the income statement on a straight-line basis 
for the year ended 30 June 2020. 

Achievement of 100% Financial 
Condition for Tranche FY20 of 2016 LTI 

Calculation of FY20 RONA: 

FY20 APBT (net profit excluding property revaluations,       
the net impact of AASB 16 Leases and any COVID-19 support 
and assistance received) 
FY 19 Net Assets (excluding non-controlling interests) 

$598.93 million 
$3,167.41 million 

= 18.91% 
RONA 

Number of 
Performance 
Rights 

Fair Value 
per Right 

Fair Value of 
Performance 
Rights 

Probability of 
Vesting % 

Estimated Value of 
Tranche FY20 2016 
LTI Plan to Vest 

Tranche FY20 LTI Plan 
Expense in FY20 

Gerald Harvey 

65,500 

$3.47 

$227,285 

Kay Lesley Page 

183,000 

$3.47 

$635,010 

John Evyn Slack-Smith 

109,000 

$3.47 

$378,230 

David Matthew Ackery 

109,000 

$3.47 

$378,230 

Chris Mentis 

83,000 

$3.47 

$288,010 

60% 

60% 

60% 

60% 

60% 

$136,371 

$381,006 

$226,938 

$226,938 

$172,806 

$25,665 

$71,705 

$42,710 

$42,710 

$32,522 

Total 

549,500 

$1,906,765 

$1,144,059 

$215,312 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

49 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

6D. Actual Performance Against Long-Term Incentive (LTI) Measures for Tranche FY20 of the 2016 LTI Plan 
(continued) 

Subject to the satisfaction of the financial performance condition and service conditions of the 2016 LTI Plan, Tranche FY20 will vest 
on 31 December 2022.  The exercise price for each performance right will be nil.  If exercised, each performance right will be 
converted into one ordinary share of the Company.  Unexercised performance rights will lapse, irrespective of whether they have 
become exercisable on 1 July 2025 or: 
 
 

such earlier date specified by the Board; 
the Board determines the performance rights granted to a Grantee should lapse, as a result of any fraud, gross misconduct or 
conduct by that Grantee which brings the Company into disrepute; or  
the Board determines the relevant requirements in relation to performance rights granted to a Grantee, including performance 
conditions and a service condition, have not and are incapable of being met. 

 

6E. Reassessment of Tranche FY19 of the 2016 LTI Plan Performance Conditions and Expense Recognised 
in FY20 

In the 2019 financial year, a total of 549,500 performance rights were granted to Executive Directors on 4 December 2018 under 
Tranche FY19 of the 2016 LTI Plan.  The performance rights were independently valued by Mercer Consulting (Australia) Pty Limited 
at a fair value of $2.59 per entitlement share, based on a share price of $3.21 as at grant date, resulting in a total fair value of Tranche 
FY19 of $1,423,205.  Tranche FY19 of the 2016 LTI Plan will be measured over a three-year period for financial years ending 30 June 
2019, 30 June 2020 and 30 June 2021. 

In the 2019 Remuneration Report, it was reported that the estimated achievement of Tranche FY19 of the 2016 LTI Plan would have 
been 40% by the end of the vesting period and that 40% of the estimated fair value of the Tranche FY19 performance rights will meet 
the performance condition.  The probability of 40% vesting had been estimated based on the calculation of Tranche FY19 RONA for 
the 2019 financial year of 17.32%.   

The financial performance condition of Tranche FY19 is subject to reassessment during each of the Tranche FY19 Financial Years 
meaning the financial years ending 30 June 2019, 2020 and 2021.  A reassessment of the Tranche FY19 Aggregate APBT and Tranche 
FY19 Aggregate Net Assets for the 2019 and 2020 financial years has resulted in a revised RONA (excluding property revaluations, 
the net impact of AASB 16 Leases and any COVID-19 support and assistance received) for the two-year aggregated period of 18.15%.  
A revised aggregated RONA of 18.15% for the Tranche FY19 Financial Years has resulted in a revised probability of vesting of 60%.  
This revised probability of vesting of 60% is higher than the previously estimated probability of vesting of 40% calculated in FY19 
based on Tranche FY19 RONA.   

The cumulative expense in respect of Tranche FY19 has been reassessed in the 2020 financial year as $853,923, an increase of 
$284,641 from the previous assessment of cumulative Tranche FY19 expense in the 2019 financial year of $569,282 as reported in the 
2019 Remuneration Report.  The total value of Tranche FY19 expense recognised in the 2020 financial year was $330,980, comprised 
of $278,037 relating to the recognition of the Tranche FY19 expense on a straight-line basis for FY20, and $52,943 relating to an 
adjustment to the Tranche FY19 expense recognised in the previous financial year due to the reassessment of the probability of 
vesting from 40% to 60%. 

Reassessment of 100% Financial 
Condition for Tranche FY19 of            
2020 LTI Plan 

Calculation of Aggregated RONA for 
Tranche FY19 Financial Years         
(FY2019 and FY2020) 

Tranche FY19 Aggregated APBT (2019 + 2020) 
Tranche FY19 Aggregated Net Assets (2018 + 2019) 

$1,103.19 million 
$6,078.42 million 

= 18.15% RONA 

Probability 
Vesting % in 
FY19 

Tranche FY19  
Estimated 
Fair Value in 
FY19 

Revised 
Probability 
Vesting in FY20 

Revised Estimated 
Tranche FY19 Fair 
Value in FY20 

Adjustment due 
to Reassessment 

Tranche FY19 
LTI Plan 
Expense in 
FY2020 

Gerald Harvey 

Kay Lesley Page 

John Evyn Slack-Smith 

David Matthew Ackery 

Chris Mentis 

Total 

40% 

40% 

40% 

40% 

40% 

$67,858 

$189,588 

$112,924 

$112,924 

$85,988 

$569,282 

60% 

60% 

60% 

60% 

60% 

$101,787 

$33,929 

$39,453 

$284,382 

$94,794 

$110,226 

$169,386 

$56,462 

$169,386 

$56,462 

$128,982 

$42,994 

$65,654 

$65,654 

$49,993 

$853,923 

$284,641 

$330,980 

6F. Reassessment of Tranche 3 of the 2016 LTI Plan Performance Conditions and Expense Recognised in 
FY20 
In the 2018 financial year, a total of 400,000 performance rights were granted to Executive Directors on 1 December 2017 under 
Tranche 3 of the 2016 LTI Plan.  The performance rights were independently valued by Mercer Consulting (Australia) Pty Limited at a 
fair value of $3.34 per entitlement share, based on a share price of $4.02 as at grant date, resulting in a total fair value of Tranche 3 of 
$1,336,000.  Tranche 3 of the 2016 LTI Plan will be measured over a three-year period for financial years ending 30 June 2018, 30 
June 2019 and 30 June 2020. 

50 

 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

6F. Reassessment of Tranche 3 of the 2016 LTI Plan Performance Conditions and Expense Recognised in 
FY20 (continued) 

In the 2019 Remuneration Report, it was reported that the estimated achievement of Tranche 3 of the 2016 LTI Plan would have been 
40% by the end of the vesting period and that 40% of the estimated fair value of the Tranche 3 performance rights will meet the 
performance condition.   

The probability of 40% vesting was reassessed in 2019 based on a 2-year aggregated RONA, being the Tranche 3 Aggregate APBT 
and Tranche 3 Aggregate Net Assets for the 2018 and 2019 financial years.  The reassessment in 2019 resulted in a revised RONA of 
17.24%. 

The financial performance condition of Tranche 3 is subject to reassessment during each of the Tranche 3 Financial Years meaning the 
financial years ending 30 June 2018, 2019 and 2020.  A reassessment of the Tranche 3 Aggregate APBT and Tranche 3 Aggregate 
Net Assets for the 2018, 2019 and 2020 financial years has resulted in a revised RONA (excluding property revaluations, the net 
impact of AASB 16 Leases and any COVID-19 support and assistance received) for the three-year aggregated period of 17.83%.  A 
revised aggregated RONA of 17.83% for the Tranche 3 Financial Years has resulted in the vesting of 56.6% of the Tranche 3 
performance rights as calculated on a linear basis (i.e. a RONA of 17.83% has resulted in an achievement of 56.6% on a pro-rata basis 
between the 40% and 60% gradation levels).  This revised vesting calculation of 56.6% is higher than the previously estimated 
probability of vesting of 40% calculated in FY19.   

The cumulative expense in respect of Tranche 3 has been reassessed in the 2020 financial year as $756,177, an increase of $221,777 
from the previous assessment of cumulative Tranche 3 expense in the 2019 financial year of $534,400 as reported in the 2019 
Remuneration Report.  The total value of Tranche 3 expense recognised in the 2020 financial year was $359,118, comprised of 
$245,573 relating to the recognition of the Tranche 3 expense on a straight-line basis for FY20, and $113,545 relating to an 
adjustment to the Tranche 3 expense recognised in the 2018 and 2019 financial years due to the reassessment of the probability of 
vesting from 40% to 56.6%.  FY20 was the final year of measurement for Tranche 3. 

Reassessment of 100% Financial 
Condition for Tranche 3 of 2020 LTI 
Plan 

Calculation of Aggregated RONA for 
Tranche 3 Financial Years (2018, 2019 
and 2020) 

Tranche 3 Aggregated APBT (2018+2019+2020) 
Tranche 3 Aggregated Net Assets (2017+2018+2019) 

$1,581.71 million 
$8,868.88 million 

= 17.83% 
RONA 

Probability 
Vesting % in 
FY19 

Tranche 3  
Fair Value in 
FY19 

Revised 
Probability 
Vesting in FY20 

Revised Tranche 
3 Fair Value in 
FY20 

Adjustment due to 
Reassessment 

Tranche 3 
LTI Plan 
Expense in 
FY2020 

Gerald Harvey 

Kay Lesley Page 

John Evyn Slack-Smith 

David Matthew Ackery 

Chris Mentis 

Total 

40% 

40% 

40% 

40% 

40% 

$83,500 

$150,300 

$100,200 

$100,200 

$100,200 

$534,400 

56.6% 

56.6% 

56.6% 

56.6% 

56.6% 

$118,153 

$212,675 

$141,783 

$141,783 

$141,783 

$34,653 

$56,112 

$62,375 

$101,001 

$41,583 

$67,335 

$41,583 

$67,335 

$41,583 

$67,335 

$756,177 

$221,777 

$359,118 

6G. Assessment of Tranche 2 of the 2016 LTI Plan Performance Conditions and Expense Recognised in 
FY20 

In 2017, a total of 400,000 performance rights were granted to Executive Directors on 28 November 2016 under Tranche 2 of the 
2016 LTI Plan.  The performance rights were independently valued by Mercer Consulting (Australia) Pty Limited at a fair value of $3.87 
per entitlement share, based on a share price of $4.73 as at grant date, resulting in a total fair value of Tranche 2 of $1,548,000.  
Tranche 2 of the 2016 LTI Plan was measured over a three-year period for financial years ending 30 June 2017, 30 June 2018 and 30 
June 2019. 

In the 2019 Remuneration Report, it was reported that the estimated achievement of Tranche 2 of the 2016 LTI Plan would have been 
60% by the end of the vesting period and that 60% of the estimated fair value of the performance rights would meet the performance 
condition.  The probability of 60% vesting was reassessed in 2019 based on a 3-year aggregated RONA, being the Tranche 2 
Aggregate APBT and Tranche 2 Aggregate Net Assets for the 2017, 2018 and 2019 financial years.  The reassessment in 2019 
resulted in a revised RONA of 18.10% and therefore an actual achievement of 60% of the Tranche 2 performance rights. 

The cumulative expense in respect of Tranche 2 was $928,800 as reported in the 2019 Remuneration Report.  The 2019 financial year 
was the final year of Tranche 2 measurement.  During the 2020 financial year, an expense of $151,371 was recognised in respect of 
Tranche 2 of the 2016 LTI Plan representing the remaining vesting period up to 31 December 2019.  Of the 400,000 performance 
rights granted to Executive Directors during 2017, a total of 60%, or 240,000 performance rights vested on 31 December 2019 and 
were exercisable from 1 January 2020.   

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DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

6G. Assessment of Tranche 2 of the 2016 LTI Plan Performance Conditions and Expense Recognised in 
FY20 (continued) 

Assessment of 100% Financial 
Condition for Tranche 2 of 
2020 LTI Plan 

Calculation of Aggregated 
RONA for Tranche 2 Financial 
Years (2017, 2018 and 2019) 

Gerald Harvey 

Kay Lesley Page 

John Evyn Slack-Smith 

David Matthew Ackery 

Chris Mentis 

Total 

Tranche 2 Aggregated APBT (2017+2018+2019) 
Tranche 2 Aggregated Net Assets (2016+2017+2018) 

$1,514.54 million 
 $8,367.76 million 

= 18.10% 
RONA 

Actual 
Achievement in 
FY19 

Actual Tranche 
2 Fair Value  

Tranche 2 LTI 
Plan Expense in 
FY20 

60% 

60% 

60% 

60% 

60% 

$145,125 

$261,225 

$174,150 

$174,150 

$174,150 

$23,652 

$42,573 

$28,382 

$28,382 

$28,382 

$928,800 

$151,371 

52 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

6H. Summary of Performance and Executive Remuneration Outcomes in FY20 

Value of STI and LTI Disclosed in 2020 and 2019 Remuneration Reports 

Remuneration Component 

2020 STI Plan  

Financial conditions (50%) 

Non-financial conditions (50%) 

Total 100% 

2019 STI Plan 

100%-Level 
Achievement 
Amount 

$1,500,000 

$1,500,000 

$3,000,000 

Achieve-
ment 

Score 

Amount 
Payable 

Vesting 
Period 

2020 
Remuneration 
Amount 

2019 
Remuneration 
Amount 

120.00% 
92.12% 

70.00% 
46.06% 

1 Year 

$2,100,000 

$1,381,651 

$3,481,651 

$2,100,000 

$1,381,651 

$3,481,651 

- 

- 

- 

Financial conditions (50%) 

Non-financial conditions (50%) 

Total 100% 

$1,400,000 

$1,400,000 

$2,800,000 

86.90% 
94.32% 

43.45% 
47.16% 

1 Year 

$1,216,600 

$1,320,480 

$2,537,080 

- 

- 

- 

$1,216,600 

$1,320,480 

$2,537,080 

Total Short-Term Incentive PCI 

Tranche FY20 (FY20) of 2016 
LTI Plan 

Financial conditions (100%) 

Non-financial conditions (0%) 

Total 100% 

Tranche FY19 (FY19) of 2016 
LTI Plan 

$3,481,651 

$2,537,080 

$1,906,765 

- 

$1,906,765 

60% 
- 

60% 
- 

$1,144,059 

- 

$1,144,059 

4 Years 
(Yr 1 of 4) 

$215,312 

- 

$215,312 

- 

- 

- 

Financial conditions (100%) 

$1,423,205 

Non-financial conditions (0%) 

Total 100% 

- 

$1,423,205 

60% 
- 

60% 
- 

4 Years 
(Yr 2 of 4) 

$853,923 

- 

$853,923 

$330,980 

$105,887 

- 

- 

$330,980 

$105,887 

Tranche 3 (FY18) of 2016 LTI 
Plan 

Financial conditions (100%) 

$1,336,000 

Non-financial conditions (0%) 

Total 100% 

- 

$1,336,000 

56.6% 
- 

56.6% 
- 

4 Years 
(Yr 3 of 4) 

$756,177 

- 

$756,177 

$359,118 

$173,076 

- 

- 

$359,118 

$173,076 

Tranche 2 (FY17) of 2016 LTI 
Plan 

Financial conditions (100%) 

$1,548,000 

Non-financial conditions (0%) 

Total 100% 

- 

$1,548,000 

60% 
- 

60% 
- 

$928,800 

- 

$928,800 

4 Years 
(Yr 4 of 4) 

$151,371 

$300,277 

- 

- 

$151,371 

$300,277 

Tranche 1 (FY16) of 2016 LTI 
Plan 

Financial conditions (100%) 

$1,408,000 

Non-financial conditions (0%) 

Total 100% 

- 

$1,408,000 

60% 
- 

60% 
- 

$844,800 

n/a 

- 

$844,800 

Total LTI Performance Rights 

Total Value of STI and LTI 

- 

- 

- 

$137,804 

- 

$137,804 

$1,056,781 

$717,044 

$4,538,432 

$3,254,124 

The total value of STI and LTI expensed in the Income Statement for the 2020 financial year and disclosed in this remuneration report 
was $4.54 million compared to $3.25 million expensed in the 2019 financial year, an increase of $1.28 million or 39.5%, relative to the 
previous year.   

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

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DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

7.  Executive Contractual Arrangements 

Remuneration arrangements for KMP are formalised in employment agreements.  Details of these contracts are below. 

Chief Executive Officer 

The CEO, Ms. K.L. Page is employed under a rolling contract. 

fixed remuneration of $2,100,000 per annum; 

Under the terms of the present contract the CEO’s total potential employment cost is $3,767,010 comprised of:  
 
  maximum STI opportunity in respect of the year ended 30 June 2020 of $1,032,000 (at 120% over-achievement level); and 
  maximum LTI opportunity in respect of the year ended 30 June 2020 of $635,010. 

The CEO’s termination provisions are as follows: 

CEO’s Termination Provisions 

Notice Period  Payment in Lieu 

of Notice 

Treatment of STI on 
Termination 

Treatment of LTI on 
Termination 

Employer-initiated termination 

5 weeks 

5 weeks 

Pro-rated for time and 
performance 

Board discretion 

Termination for serious misconduct 

None 

None 

Unvested awards forfeited 

Unvested awards forfeited 

Employee-initiated termination 

5 weeks 

5 weeks 

Unvested awards forfeited, 
subject to Board discretion 

Unvested awards forfeited, 
subject to Board discretion 

Minimum Shareholding Requirement 

There are no minimum shareholding requirements imposed on the CEO.  There is a Benchmark Shareholding Level in respect of the 
2020 STI Plan to determine whether the reward is to be paid as cash or in shares.     

Other KMPs 

All other KMPs have rolling contracts. 

Standard KMP Termination Provisions  Notice Period  Payment in Lieu 

of Notice 

Treatment of STI on 
Termination 

Treatment of LTI on 
Termination 

Employer-initiated termination 

4-5 weeks 

4-5 weeks 

Pro-rated for time and 
performance 

Board discretion 

Termination for serious misconduct 

None 

None 

Unvested awards forfeited 

Unvested awards forfeited 

Employee-initiated termination 

4-5 weeks 

4-5 weeks 

Unvested awards forfeited, 
subject to Board discretion 

Unvested awards forfeited, 
subject to Board discretion 

8.  Non-Executive Director Remuneration Arrangements 

Remuneration Policy 

The Board seeks to set aggregate remuneration at a level that provides the consolidated entity with the ability to attract and retain 
directors of the highest calibre, whilst incurring a cost that is acceptable to shareholders. 

The amount of aggregate remuneration sought to be approved by shareholders and the fee structure is reviewed annually against 
fees paid to NEDs of comparable companies.  The Board considers published material from external sources and makes its own 
enquiries when undertaking the annual review process. 

The Company’s constitution and the ASX listing rules specify that the NED fee pool shall be determined from time to time by a 
general meeting. The latest determination was at the 2006 annual general meeting (AGM) held on 21 November 2006 when 
shareholders approved an aggregate NED pool of $1,000,000 per year. 

The Board will seek an increase for the NED pool at the 2020 AGM to $1,500,000.    

Structure 

The remuneration of NEDs consists of directors’ fees.  NEDs do not receive retirement benefits, nor do they participate in any 
incentive programs.  Each NED receives a fee for being a director of the Company.  The structure of NED remuneration is separate 
and distinct from executive remuneration.  The remuneration of NEDs for the years ended 30 June 2020 and 30 June 2019 are 
disclosed in Table 1 on page 56 of this report. 

54 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

9.  Relationship between Remuneration and the 
Performance of the Company  

The graphs below illustrate the performance of the Company for the past five financial years and the high level of correlation between 
remuneration and performance.  Correlation is a calculation of the degree of relationship between two items with 100% being 
strongest and 0% being weakest.  Correlation between the indicators of performance and remuneration remain strong.    

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
  DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

10.  Compensation of Key Management Personnel 
TABLE 1:  Compensation of Key Management Personnel Expensed for the Year Ended 30 June 2020  
Directors of Harvey Norman Holdings Limited: 

Short Term Benefits 

Post-Employment   

Salary & 
Fees 

Performance 
Cash 
Incentive 

Other 
Short 
Term 

Non-
Monetary 
Benefits 

Superannuation 

Long Term 
Incentives 

Performance 
Rights 

Other 

Long 
Service 
Leave (a) 

Total 
Remuneration  

% earned 
at risk 

Gerald Harvey 

Executive Chairman 

Kay Lesley Page  

Executive Director/CEO 

John Evyn Slack-Smith 

Executive Director/COO 

David Matthew Ackery 

Executive Director 

Chris Mentis 

Executive Director/CFO 

Michael John Harvey 

Non-Executive Director 

Christopher Herbert Brown 

Non-Executive Director 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

Kenneth William Gunderson-Briggs 

2020 

Non-Executive Director 

Graham Charles Paton 

Non-Executive Director 

Maurice John Craven 

Non-Executive Director 

2019 

2020 

2019 

2020 

2019 

682,668 

719,069 

1,958,198 

2,060,306 

1,167,547 

1,229,469 

1,150,447 

1,211,469 

841,426 

885,264 

52,055 

54,795 

138,813 

146,119 

274,560 

251,922 

138,813 

146,119 

125,799 

34,828 

- 

- 

10,400 

10,400 

998,073 

724,880 

870,413 

634,270 

- 

- 

- 

- 

870,413 

18,000 

634,270 

18,000 

742,752 

543,660 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

17,812 

19,163 

- 

- 

- 

- 

43,664 

44,205 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

21,003 

20,531 

21,003 

20,531 

21,003 

20,531 

21,003 

20,531 

21,003 

20,531 

4,945 

5,205 

13,187 

13,881 

18,528 

20,531 

13,187 

13,881 

11,951 

3,304 

144,882 

108,115 

325,505 

207,151 

204,081 

135,596 

204,081 

135,596 

178,232 

130,586 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

19,459 

20,491 

19,474 

20,491 

14,024 

14,754 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

858,953 

858,115 

3,320,591 

3,032,031 

2,282,503 

2,040,357 

2,283,418 

2,040,357 

1,841,101 

1,639,000 

57,000 

60,000 

152,000 

160,000 

293,088 

272,453 

152,000 

160,000 

137,750 

38,132 

  Total for the 2020 Financial Year 

2020 

6,530,326 

3,481,651 

28,400 

61,476 

166,813 

1,056,781 

52,957 

11,378,404 

  Total for the 2019 Financial Year 

2019 

6,739,360 

2,537,080 

28,400 

63,368 

159,457 

717,044 

55,736 

10,300,445 

16.9% 

12.6% 

39.9% 

30.7% 

47.1% 

37.7% 

47.1% 

37.7% 

50.0% 

41.1% 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

39.9% 

31.6% 

      (a)  Table 1 includes the accrual for long service leave entitlements in respect of the years ended 30 June 2020 and 30 June 2019.  The Chairman (G. Harvey) and Chief Executive Officer (K.L. Page) do not have a long     
            service leave accrual as they have elected to forgo this employee entitlement.   

            The listed Parent Company, Harvey Norman Holdings Limited, does not have any employees.   

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

56 

 
 
                                                                                                                                                                                                                                                                                                                                 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
            
  DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

10. Compensation of Key Management Personnel (continued) 

TABLE 2:  Compensation of Key Management Personnel Expensed for the Year Ended 30 June 2020  
Senior Executives of Harvey Norman Holdings Limited: 

Short Term Benefits 

  Post-Employment 

Long Term 
Incentives 

Other 

Salary & 
Fees 

Perform-
ance Cash 
Incentive 

Other 
Short 
Term 

Non-
Monetary 
Benefits 

Superannuation 

Performance 
Rights 

Termination 
Benefits (e) 

Long 
Service 
Leave 

Total 
Remuneration  

% 
earned 
at risk 

Thomas James Scott 

GM – Property 

Martin Anderson 

GM – Advertising 

Gordon Ian Dingwall 

Chief Information Officer 

Ajay Calpakam (a) 

GM – Audio Visual 

Emmanuel Hohlastos (b) 

GM – Audio Visual 

Lachlan Roach  

GM – Home Appliances 

Frank Robinson (c) 

GM – Technology & Entertainment 

Glen Gregory (d) 

GM – Technology & Entertainment 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

573,850 

574,322 

305,271 

299,777 

503,997 

494,469 

307,496 

403,017 

69,833 

- 

409,997 

403,017 

121,012 

484,517 

346,533 

- 

  Total for the 2020 Financial Year 

2020 

2,637,989 

  Total for the 2019 Financial Year 

2019 

2,659,119 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

6,750 

9,000 

- 

- 

9,000 

9,000 

3,750 

15,000 

9,733 

- 

- 

- 

27,543 

28,057 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

21,003 

20,531 

22,781 

22,162 

21,003 

20,531 

15,752 

20,531 

5,251 

- 

21,003 

20,531 

5,251 

20,531 

17,035 

- 

29,233 

27,543 

129,079 

33,000 

28,057 

124,817 

(a) 
(b) 
(c) 
(d) 
(e) 

resigned 30 April 2020 
commenced as GM – Audio Visual on 1 May 2020 
resigned 30 September 2019 
commenced as GM – Technology & Entertainment on 9 September 2019 
this amount represents the cash payment of employee leave entitlements upon resignation 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

32,765 

- 

- 

- 

- 

- 

56,300 

- 

- 

- 

9,564 

9,572 

5,088 

4,996 

8,400 

8,241 

- 

6,717 

1,164 

- 

6,833 

6,717 

- 

8,075 

5,776 

- 

604,417 

604,425 

360,683 

354,992 

533,400 

523,241 

362,763 

439,265 

76,248 

- 

446,833 

439,265 

186,313 

528,123 

379,077 

- 

89,065 

36,825 

2,949,734 

- 

44,318 

2,889,311 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

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DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

11.  Additional Disclosures Relating to Options, Performance Rights and Shares 

Options Granted to Executive Directors as Part of Remuneration:  

There were no options granted to any Executive Director during the year ended 30 June 2020. 

There were no movements in option holdings during the year ended 30 June 2020. 

Option Holdings of Key Management Personnel for the Year Ended 30 June 2020  

There were no options held by any director or senior executive during the year ended 30 June 2020. 

TABLE 3:  Performance Rights Granted to Executive Directors as Part of Remuneration  

The table below discloses the number of performance rights granted to Executive Directors as remuneration during the year ended 30 June 2020 as well as the number of performance rights that vested, were exercised or 
lapsed during the year. 

Performance rights do not carry any voting or dividend rights and can be exercised once the vesting conditions have been met until their expiry date.   

Performance Rights Granted as 
Remuneration During Year 

Performance Rights Vested  
During the Year 

Performance Rights Lapsed   
During the Year 

Unvested Performance Rights at  
30 June 2020 

Performance Rights Exercised     

During the Year 

Number of 
Performance  
Rights 
Granted 

Value of 
Performance 
Rights 
Granted $ 

Number of 
Performance 
Rights 
Vested 

Value of 
Performance 
Rights Vested 
$ 

Number of 
Performance 
Rights 
Lapsed 

Value of 
Performance 
Rights 
Lapsed $ 

Number of 
Unvested 
Performance 
Rights 

Value of 
Unvested 
Performance 
Rights $ 

Number of 
Performance 
Rights 
Exercised 

Value of 
Performance 
Rights 
Exercised $ 

Gerald Harvey 

65,500 

$227,285 

Kay Lesley Page 

183,000 

$635,010 

John Evyn Slack-Smith 

109,000 

$378,230 

David Matthew Ackery 

109,000 

$378,230 

83,000 

$288,010 

Chris Mentis 

Total 

37,500 

67,500 

45,000 

45,000 

45,000 

$145,125 

$261,225 

$174,150 

$174,150 

$174,150 

25,000 

$96,750 

193,500 

$605,680 

45,000 

$174,150 

478,500 

$1,484,730 

30,000 

$116,100 

293,000 

$911,040 

30,000 

$116,100 

293,000 

$911,040 

30,000 

$116,100 

241,000 

$753,480 

37,500 

67,500 

45,000 

45,000 

45,000 

$145,125 

$261,225 

$174,150 

$174,150 

$174,150 

549,500 

$1,906,765 

240,000 

$928,800 

160,000 

$619,200 

1,499,000 

$4,665,970 

240,000 

$928,800 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

58 

 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
           
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OPERATI 

DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

11.  Additional Disclosures Relating to Options, Performance Rights and Shares (continued) 

Movement in performance rights during the year ended 30 June 2020: 

a.  A total of 549,500 performance rights under Tranche FY20 of the 2016 LTI Plan were granted to Executive Directors on 2 December 2019.  The performance rights were independently valued by Mercer Consulting 

(Australia) Pty Limited at grant date with a fair value of $3.47 per entitlement on 2 December 2019, based on a share price of $4.30.  The fair value was derived from a discounted cash flow technique where the value of the 
performance right is the face value of the share at grant date less the present value of the dividends expected to be paid on the share but not received by the holder during the vesting period.  Subject to the satisfaction of 
the financial performance condition (calculated exclusively based on RONA) and service conditions of the 2016 LTI Plan, the total fair value of Tranche FY20 performance rights amounted to $1,906,765 in aggregate. 

b.  On 1 January 2020, 160,000 performance rights representing 40% of Tranche 2 of the 2016 LTI Plan had lapsed and will never be exercisable by the participants.  On 5 March 2020, 240,000 performance rights under 

Tranche 2 of the 2016 LTI Plan were exercised reducing the unissued ordinary shares under Tranche 2 of the 2016 LTI Plan to nil. 

c.  As at 30 June 2020, a total of 400,000 performance rights under Tranche 3 of the 2016 LTI Plan (FY18), 549,500 performance rights under Tranche FY19 of the 2016 LTI Plan (FY19) and 549,500 performance rights under 

Tranche FY20 of the 2016 LTI Plan (FY20) were outstanding, unvested and not capable of exercise. 

TABLE 4:  Performance Rights of Key Management Personnel for the Year Ended 30 June 2020 

1 July 2019 
Balance at the 
Beginning of 
Year 

Granted as 
Remuneration 

Performance 
Rights Exercised 

Performance 
Rights Lapsed 

30 June 2020 
Balance at End of 
the Year 

Due for Vesting during the year ended 30 June 2020 

Total  

Exercised 

Lapsed 

KMP: Board of Directors 

Gerald Harvey 

Kay Lesley Page 

John Evyn Slack-Smith 

David Matthew Ackery 

Chris Mentis 

Total 

190,500 

408,000 

259,000 

259,000 

233,000 

65,500 

183,000 

109,000 

109,000 

83,000 

(37,500) 

(67,500) 

(45,000) 

(45,000) 

(45,000) 

(25,000) 

(45,000) 

(30,000) 

(30,000) 

(30,000) 

193,500 

478,500 

293,000 

293,000 

241,000 

62,500 

112,500 

75,000 

75,000 

75,000 

37,500 

67,500 

45,000 

45,000 

45,000 

25,000 

45,000 

30,000 

30,000 

30,000 

1,349,500 

549,500 

(240,000) 

(160,000) 

1,499,000 

400,000 

240,000 

160,000 

Apart from the KMPs disclosed above, comprised of the Executive Directors of the Company, each of the Non-Executive Directors or senior executives of the Company did not have any performance rights during the year 
ended 30 June 2020. 

The closing balance of the performance rights in the Company of 1,499,000 as at 30 June 2020 is comprised of: 

a. 

b. 

400,000 performance options under Tranche 3 of the 2016 LTI Plan (FY18); fair value at grant date of $3.34; to vest on 31 December 2020; exercisable between 1 January 2021 and 30 June 2023; and 

549,500 performance options under Tranche FY19 of the 2016 LTI Plan (FY19); fair value at grant date of $2.59; to vest on 31 December 2021; exercisable between 1 January 2022 and 30 June 2024; and 

c.  Granted as remuneration during the 2020 financial year: 549,500 performance options under Tranche FY20 of the 2016 LTI Plan (FY20); fair value at grant date of $3.47; to vest on 31 December 2022; exercisable between 1 

January 2023 and 30 June 2025. 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

        59                

 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

    11.  Additional Disclosures Relating to Options, Performance Rights and Shares (continued) 
      TABLE 5:  Shareholdings/Relevant Interests of Key Management Personnel for the Year Ended 30 June 2020 

1 July 2019  

Balance at the 
Beginning of Year 

On Exercise of 
Performance 
Rights (a) 

Renounceable Pro-
Rata Entitlement 
Offer (b) 

Net Change 
Other (c) 

30 June 2020 

Balance at the 
End of Year 

KMP: Board of Directors 

Gerald Harvey 

Kay Lesley Page 

John Evyn Slack-Smith 

David Matthew Ackery 

Chris Mentis 

Michael John Harvey 

369,778,107 

18,605,005 

997,750 

562,908 

1,014,186 

3,149,892 

Christopher Herbert Brown 

194,107,477 

Kenneth William Gunderson Briggs 

Graham Charles Paton 

Maurice John Craven 

KMP: Senior Executives 

Thomas James Scott 

Lachlan Roach 

Total 

9,499 

16,605 

15,925 

33,708 

5,000 

37,500 

67,500 

45,000 

45,000 

45,000 

- 

- 

- 

- 

- 

- 

- 

21,751,658 

593,000 

392,160,265 

1,094,738 

5,442 

19,772,685 

58,693 

33,113 

59,661 

185,288 

11,418,088 

560 

977 

936 

1,983 

295 

- 

- 

- 

- 

- 

- 

- 

13,812 

(25,691) 

4,705 

1,101,443 

641,021 

1,118,847 

3,335,180 

205,525,565 

10,059 

17,582 

30,673 

10,000 

10,000 

588,296,062 

240,000 

34,605,990 

591,268 

623,733,320 

a.  On 6 January 2020, the Company announced that 240,000 performance rights, representing 60% of the performance rights issued in accordance with Tranche 2 of the 2016 LTI Plan, had vested and was exercisable from 1 

January 2020.   

On 6 January 2020, the Company announced that 160,000 performance rights, representing 40% of the performance rights issued in accordance with Tranche 2 of the 2016 LTI Plan, had lapsed and will never be 
exercisable by the participants.   

On 5 March 2020, 240,000 performance rights under Tranche 2 of the 2016 LTI Plan were exercised, reducing the unissued ordinary shares under Tranche 2 of the 2016 LTI Plan to nil. 

b.  On 30 August 2019, the Company announced that it would be offering shareholders the opportunity to participate in a renounceable pro-rata entitlement offer of new fully-paid ordinary shares in the Company (New 

Shares) to raise approximately $173.49 million (before costs) (Entitlement Offer).  The offer price was $2.50 per New Share (Offer Price).  The Entitlement Offer was for 1 New Share for every 17 existing ordinary shares in 
the Company at the Record Date, being 10 September 2019.  The Entitlement Offer forms part of the Company’s ongoing capital management program.  It was intended that the proceeds from the Entitlement Offer be 
used to reduce the amount of HVN consolidated debt.     

On 21 October 2019, the Company announced that the Directors of the Company took up their full entitlement in respect of the Entitlement Offer and acquired 34,603,712 New Shares in HVN in accordance with the 
Change of Directors’ Interest Notice to the ASX effective 18 October 2019 and the terms and conditions of the Entitlement Offer.   

c. 

The ‘Net Change Other’ column discloses the number of shares acquired by each Director of the Company via an ‘on-market trade’ in accordance with the prevailing market conditions on the ASX at the time of the 
transaction.  These trades were on no more favourable terms and conditions than those that would be reasonably expected of an arm’s length transaction.   

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

                                       60 

 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OPERATI 

DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

12.  ‘Take-Home Pay’ for KMP Directors of the Company 

The below table shows the ‘take-home pay’ for each director of the Company, representing the benefits paid to each director during the 
year ended 30 June 2020, or as soon as practicable after that date.  Total ‘take-home pay’ for the directors of the Company amounted to 
$10.25 million for the year ended 30 June 2020.  The total value of remuneration expensed for directors of the Company in respect of the 
2020 financial year was $11.38 million (refer to Table 1 on page 56 of this report).  For the 2020 financial year, total ‘take-home pay’ was 
$1.13 million lower than the value of remuneration expensed to the income statement.   

KMP: 

Board of Directors 

Salary & Fees  Other 
Short 
Term 

Non-
Monetary 
Benefits 

Super-
annuation 

Short-Term 
Performance 
Cash 
Incentive (a) 

Exercise of 
Tranche 1 
2016 LTI 
Plan  

Exercise of 
Tranche 2 
2016 LTI 
Plan (b) 

FY2020 Total 
Take-Home 
Pay  

FY2019 Total 
Take-Home 
Pay 

Gerald Harvey 

682,668 

10,400 

- 

21,003 

- 

Kay Lesley Page 

1,958,198 

1,167,547 

- 

- 

John Evyn Slack-
Smith 

David Matthew 
Ackery 

1,150,447 

18,000 

Chris Mentis 

841,426 

Michael John Harvey 

52,055 

Christopher Herbert 
Brown 

Kenneth William 
Gunderson-Briggs 

Graham Charles 
Paton 

138,813 

274,560 

138,813 

Maurice John Craven 

125,799 

- 

- 

- 

- 

- 

- 

17,812 

21,003 

724,880 

- 

- 

21,003 

634,270 

21,003 

634,270 

43,664 

21,003 

543,660 

- 

- 

- 

- 

- 

4,945 

13,187 

18,528 

13,187 

11,951 

- 

- 

- 

- 

- 

6,530,326 

28,400 

61,476 

166,813 

2,537,080 

Total Take-Home      
Pay 2020 

Total Take-Home      
Pay 2019 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

145,125 

859,196 

882,000 

261,225 

2,983,118 

2,987,680 

174,150 

1,996,970 

1,977,220 

174,150 

1,997,870 

1,977,220 

174,150 

1,623,903 

1,595,960 

- 

- 

- 

- 

- 

57,000 

60,000 

152,000 

160,000 

293,088 

272,453 

152,000 

160,000 

137,750 

38,132 

928,800 

10,252,895 

6,739,360 

28,400 

63,368 

159,457 

2,275,280 

844,800 

- 

10,110,665 

a. 

The short-term incentive of $2.54 million represented the payment of the 2019 STI Plan that was earned in respect of the 2019 
financial year, and was paid to Executive Directors in September 2019. 

b.  The aggregate fair value of the performance rights exercised during the 2020 financial year was $928,800, calculated at a fair value of 

$3.87 per right multiplied by 240,000 performance rights exercised.     

13.  Other Matters for Disclosure  

Comments on the Remuneration Report at the 2019 AGM of the Company  

The previous AGM of the Company was held on 27 November 2019.   

 

 

At that meeting, questions were answered in respect of the Participant Performance Review process, the allocation of the STI pool 
amongst Executive Directors, changes to remuneration for the Executive Directors since the 2018 AGM, and the calculation of the 
RONA return for the 2019 year. 
The Company received 179.65 million votes against the adoption of the 2019 Remuneration Report representing 31.94% of the total 
562.39 million shares that were eligible to vote on that resolution.  A total of 683.62 million shares were ineligible to vote on the 
adoption of the 2019 Remuneration Report as they were held by KMPs or their related parties.      

The following improvements have been made to the remuneration framework for Executive Directors: 

 

 

 

 

Profit after tax adjusted for the after tax effect of property increments and decrements (APAT) is the measure used for the 
achievement of the financial conditions for the short term incentive, replacing earning per share;  
The 100% short term incentive (STI) pool was increased to $3.0 million from $2.8 million in line with increase in net assets of the 
Company over the previous two financial periods, with the 100% STI pool able to be increased if the financial performance conditions 
for the short term incentives are over-achieved to the maximum extent of 120% i.e. to $3.6 million from $3.36 million.  
The level of long term incentive (LTI) achievement for the determination of vesting is to be based on a straight line basis as opposed to 
a gradation basis to remove the risk of calculation bias.  
The determination of return on net assets (RONA) for the on-foot LTI tranches will exclude the effects of the financial impact of the 
adoption of the lease accounting standard AASB 16, to allow calculation consistency. 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

61 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

14.  Loans to Key Management Personnel and their Related 
Parties     

There were no loans granted to key management personnel during the year ended 30 June 2020 (2019: nil).  There were no loans 
outstanding from key management personnel as at 30 June 2020 (2019: nil). 

15. Other Transactions and Balances with Key Management 
Personnel and their Related Parties 

      CONSOLIDATED 

(i) 

Loans from directors to subsidiaries of Harvey Norman Holdings Limited: 

Derni Pty Limited (a wholly owned subsidiary of Harvey Norman Holdings Limited) 
borrowed money from entities and related parties associated with G. Harvey, M.J. 
Harvey and K.L. Page.  Interest is payable at commercial rates. These loans are 
unsecured and repayable at call.   

Net amounts paid to entities associated with the above mentioned directors and 
their related parties. 

Interest paid/payable 

(ii) 

Lease of business premises from Ruzden Pty Limited: 

The consolidated entity leases business premises at Bundall, Queensland from 
Ruzden Pty Limited.  Mr G. Harvey, Ms K.L. Page, Mr M.J. Harvey and I.J. Norman 
Nominees Pty Limited (C.H. Brown) have an equity interest in Ruzden Pty Limited.  
The lease arrangements were approved by shareholders in the General Meeting 
held 25 May 1993, and in the General Meeting held 31 August 1999.  The lease is 
subject to normal commercial terms and conditions.  Lease payments and 
outgoings made by the consolidated entity to Ruzden Pty Limited was: 

(iii) 

Legal fees paid to a director-related entity: 

Legal fees were paid to the firm of which Mr C.H. Brown is a partner for 
professional services rendered to the consolidated entity in the normal course of 
business. 

(iv)  Other income derived by related entities of key management personnel: 

Certain franchises are operated by entities owned or controlled by relatives of key 
management personnel under normal franchisee terms and conditions.  
Aggregated net income derived by entities owned or controlled by relatives of key 
management personnel was: 

 (v)  Perth City West Complex  

June 
2020 
$ 

- 

- 

- 

June 
2019 
$ 

- 

(39,566,536) 

371,695 

5,231,401 

5,134,607 

3,090,533 

2,638,587 

2,647,890 

310,761 

By a contract for sale dated 31 October 2000, Gerald Harvey, as to a one-half share as tenant in common, and a subsidiary of Harvey 
Norman Holdings Limited, as to a one-half share as tenant in common, purchased the Perth City West Complex for a purchase price of 
$26.60 million.  In the financial statements of the consolidated entity, the day-to-day management of this entity has been accounted for 
as a joint venture as disclosed in Note 27.  The property was subject to a lease of part of the property in favour of a subsidiary of 
Harvey Norman Holdings Limited (the "P.C.W. Lessee").  Gerald Harvey is entitled to one-half of the lease payments and outgoings 
paid by the P.C.W. Lessee.  The amount of lease payments and outgoings paid by the P.C.W. Lessee to Gerald Harvey and the 
subsidiary of Harvey Norman Holdings Limited for the year ended 30 June 2020 was $0.74 million (2019: $0.74 million).  Each of the 
above transactions were executed under terms and conditions no more favourable than those which it is reasonable to expect would 
have applied if the transactions were at arm’s length. 

(vi)  The Byron at Byron Resort, Spa and Conference Centre 

By a contract for sale dated 15 May 2002, a company (of which Gerald Harvey was a director) acting in its capacity as trustee of a trust, 
as to a one-half share as tenant in common (the “GH entity”), and a subsidiary of Harvey Norman Holdings Limited, as to a one-half 
share as tenant in common, purchased the Byron at Byron Resort, Spa and Conference Centre (the “Byron Bay Joint Venture”).   

On 9 August 2019, the consolidated entity announced that Harvey Norman Holdings Limited (the Company) and certain of its 
controlled entities, with certain entities controlled by Gerald Harvey, as owners of the Byron Bay Joint Venture, have entered into 
agreements for sale of the Byron Bay Joint Venture (Sale Contract) for the sale price of $41,764,000 (ex GST), subject to terms and 
conditions for completion.  The purchasers under the Sale Contract were GAG Byron on Byron Property Co Pty Ltd ACN 635 158 351 
and GAG Byron on Byron Business Company Pty Ltd ACN 635 172 333.  The Sale Contract was settled during FY20 following the grant 
of the liquor licence approval by the relevant authority.  

No conference fee was paid by the consolidated entity to the Byron Bay Joint Venture in the 2020 financial year (2019: $0.11 million).   

62 

 
 
 
 
   
 
 
 
 
 
   
 
 
 
          
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
OPERATI 

DIRECTORS’ REPORT – REMUNERATION REPORT (AUDITED)  

15. Other Transactions and Balances with Key Management Personnel and their Related Parties (continued) 

(vii)  Gepps Cross Home HQ 

By a contract for sale dated 18 December 2007, a subsidiary of the Company (“HNHL G.C. Entity”) and Axiom Properties Fund Limited 
(“G.C. Co-Owner”) purchased land located in Gepps Cross, South Australia (“G.C. Land”) in equal shares as tenants in common, for 
the purpose of constructing and subsequently managing a retail complex on the G.C. Land (“the Gepps Cross Joint Venture”).  In 
November 2009, the HNHL G.C. Entity and the G.C. Co-Owner granted a lease of part of the G.C. Land and retail complex to a 
subsidiary of the Company (“G.C. Lessee”) on arm’s length commercial terms (“G.C. Lease”).  In August 2010, the G.C. Co-Owner 
informally advised the Company that the G.C. Co-Owner intended to dispose of its interest in the Gepps Cross Joint Venture, 
triggering first and last rights of refusal in the HNHL G.C. Entity.  At a meeting of the Company held 26 August 2010, it was resolved 
that the Company not purchase the share of the G.C. Co-Owner in the Gepps Cross Joint Venture (including G.C. Land).  On 6 
October 2010, the HNHL G.C. Entity formally waived the right to purchase the interest of the G.C. Co-Owner in the Gepps Cross Joint 
Venture (including the G.C. Land).   

By a contract for sale dated 23 December 2010, GH Gepps Cross Pty Limited, an entity associated with Gerald Harvey (“Gerald Harvey 
Entity”) and MJH Gepps Cross Pty Limited, an entity associated with Michael Harvey (“Michael Harvey Entity”) and, M&S Gepps Cross 
Pty Limited, purchased the one-half share as tenants in common of the G.C. Co-Owner in the G.C. Land and retail complex.  The sale 
was subject to the G.C. Lease.  In the financial statements of the consolidated entity, the day-to-day management of the Gepps Cross 
Joint Venture has been accounted for as equity accounted investment as disclosed in Note 27.  The Gerald Harvey Entity is entitled to 
one-quarter of the lease payments and outgoings paid by the G.C. Lessee.  The Michael Harvey Entity is entitled to one-eighth of the 
lease payments and outgoings paid by the G.C. Lessee.  The adoption of AASB 16 Leases resulted in the recognition of a lease liability 
of $18.98 million by the G.C. Lessee as at 30 June 2020.  The amount of lease payments and outgoings paid by the G.C. Lessee to the 
Gepps Cross Joint Venture for the year ended 30 June 2020 was $3.41 million (2019: $3.33 million).  Each of the above transactions 
were executed under terms and conditions no more favourable than those which it is reasonable to expect would have applied if the 
transactions were at arm’s length. 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

63 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SOCIAL & ENVIRONMENTAL SUSTAINABILITY

The consolidated entity acknowledges that integrating sustainable growth into its strategy, business practices and decision 
making is essential for long-term value creation.  The consolidated entity believes that the sustainability of its operations is, in 
part, linked to the successful monitoring and management of its economic, social and environmental risks and opportunities 
and therefore the consolidated entity aims to adopt sustainable practices that will generate better long-term returns and 
benefits for investors and stakeholders, both internal and external.

The Board of Directors, as the highest governance body of the consolidated entity, alongside management is charged with establishing a 

business strategy that supports responsible decision making and sustainable value creation.

The Code of Conduct of the consolidated entity reinforces the commitment to honest, fair and transparent business practices and outlines the 

standards of behaviour that the consolidated entity expects of its employees. 

In addition, the consolidated entity has adopted other policies such as the Conflicts of Interest Policy, the Gifts and Benefits Policy, the 

Intellectual Property Policy and a Confidentiality and Privacy Policy, all of which aim to reinforce corporate governance best practices. 

WELL-BEING & SAFETY

Creating an environment where our people and customers can work 
and shop safely has always been our commitment.  In the current 
climate, it has never been more important.

During this financial year, we have continued to progress our safety and  

well-being initiatives including further refinements to our overarching 

governance and reporting structures globally.

Our teams have undertaken various training and education opportunities in 

health and safety throughout the year, including refresher training on various 
Work Health and Safety (WHS) focus areas as part of October Safety Month, 
completion of Mental Health First Aid Accreditation for nominated employees, 

and BizSAFE Risk Management and Safety training to improve the ability of 

frontline warehouse, administrative, and retail managers in Singapore to conduct 

Safety and Health Risk Assessment Plans.

MHFAider

WHS

BizSAFE

Harvey Norman® Singapore employees attending a BizSAFE training course

As for most businesses, the second half of 2020 saw 

COVID-19 become the focus of our health and well-being 

initiatives. At the very start of the pandemic, an Incident 

Management Team was formed to enable swift and decisive 

actions and operational implementations in response to the 

evolving risks and government requirements. 

The experiences earlier in the year gained from our 

European and Asian responses meant that the brands were 

well-placed to act appropriately when the COVID-19 impacts 

became apparent in Australia. Consumers were encouraged 

to Shop Smart and Shop Safe, and a wide range of controls 

including hand sanitiser, increased cleaning and sanitisation, 

employee training, additional PPE, and improved contactless 

shopping options were implemented by franchisees to keep 

their customers and employees safe. 

Harvey Norman® Malaysia frontline workers preparing COVID-19 packages

Harvey Norman® Singapore employees preparing COVID-19 gift packs

64

SOCIAL & ENVIRONMENTAL SUSTAINABILITY

Mental wellness continues to be a strong focus of health and safety initiatives. To build awareness 

and encourage relationship building and connection amongst employees, the consolidated entity 

participated in R U OK Day and held various events over Mental Health Week that focused around 

the mental, social, physical and spiritual pillars that affect wellness. The consolidated entity continues 

a strong focus on mental wellness initiatives as a focus, particularly as a result of the ongoing impacts 

of COVID-19. As part of these events, a number of employees completed their Accredited Mental 

Health First Aid course to grow support in the workplace for any employees who may experience 

mental health concerns.

Preparing for R U OK Day

TRAINING AND DEVELOPMENT

We recognise that training and developing our 

people is a sound investment and can only lead to 

better outcomes for the consolidated entity and our 

stakeholders.

This year, investment in training and development has 

continued, with our people undertaking a variety of 

role-based and soft-skill courses. Whilst COVID-19  

has impacted on the ability for our people to attend 

face-to-face or in-person meetings and development, 

an agile shift more towards online options occurred and 

has become a normal part of day to day engagement.

Harvey Norman® Malaysia Bite Sized Learning Programme

With a recognition of the increased importance of non-contact communications, a project was initiated at the end of the financial year to 

upgrade the internal intranet of the consolidated entity, due for completion in the 2021 financial year. The consolidated entity looks forward 

to this project providing improved opportunities to drive employee engagement, clear and concise communication, and increased interaction 

between business units, all of which are important to successful business and employee outcomes.

Harvey Norman®  New Zealand Cooking & Whiteware School

Key Development Program of Franchisees*

The consolidated entity continues to invest in systems and process improvements to provide franchisees with the necessary tools to promote 

and enhance the knowledge and capability of the franchisee and their employees. 

Franchisees can request their employees participate in the Key Development Program, the aim of which is to provide tools for the development 
of these employees to be future successful leaders as a Harvey Norman®, Domayne® or Joyce Mayne® franchisee.

The framework of the program is built upon three pillars – Leadership,  Managing & Creating, and Operations.

Whilst traditionally provided in a face-to-face setting, the Program has successfully transitioned to an online platform due to COVID-19 restrictions.

*Franchisees and employees of franchisees in Australia are not employees of the consolidated entity.

HARVEY NORMAN HOLDINGS LIMITED  |   ANNUAL REPORT JUNE 2020 

65

SOCIAL & ENVIRONMENTAL SUSTAINABILITY

Some of the participants of a 2019 Key Development Program session

     I am really enjoying the journey so far and 
am looking forward to increasing my knowledge 
and understanding of the back end and 
reporting side of a franchisee business.

–  Matthew Smith 

I enjoy the online learning and being able to 
apply the newly formed skilled immediately to 
everyday business.

–  Jason Platz

I thoroughly enjoyed being a part of a like-minded group of individuals. I enjoy being stimulated on subject matter 
that is of high interest to me and listening to examples of co-workers and mentors being in the situations I am confronted 
with and how they personally handled the task.  Meeting the GM of Home Appliances (even though it wasn’t in person) was 
a highlight for me as I really enjoy listening and absorbing other people’s “journey”.  I definitely enjoyed Lachlan’s energy 
and ability to visualise, plan and attack. I was inspired to embrace change and just say yes.

–  Aydin Tezer

GRADUATE OPPORTUNITIES

Each year, some franchisees within Australia offer opportunities to recent graduates with relevant university qualifications, a unique graduate 
opportunity to fast-track their development and training to progress their career opportunities with Harvey Norman®. This opportunity can lead 
to participating in the Key Development Program, and eventually becoming a future Harvey Norman®, Domayne® or Joyce Mayne® franchisee.

In the 2020 financial year:

1. 

2. 

5 franchisee employees completed the Graduate Program and transitioned to participate in the Key Development Program. 

7 new franchisee employees commenced the Graduate Program. 

2019 Graduates

66

 
End of Financial Year Partnership Summary

End of Financial Year Partnership Summary

Financial Year 19 / 20

June 2020

Harvey Norman

Partner Since: 2020

June 2020

Harvey Norman

Partner Since: 2020

This past year has been huge. Australia has been hit hard by disasters including drought, fire, flood and a global pandemic.
There has been a 200% increase in charities accessing support from Good360 and as Australia slowly recovers, demand remains high.

Financial Year 19 / 20
This past year has been huge. Australia has been hit hard by disasters including drought, fire, flood and a global pandemic.
There has been a 200% increase in charities accessing support from Good360 and as Australia slowly recovers, demand remains high.

SOCIAL & ENVIRONMENTAL SUSTAINABILITY

Your support through this time is hugely appreciated.
Thank you so much for all your help.

Your support through this time is hugely appreciated.
Thank you so much for all your help.

June 2020
Harvey Norman
Partner Since: 2020

COMMUNITY & PARTNERSHIPS

Harvey Norman's 
donations to Good360

Harvey Norman's 
End of Financial Year Partnership Summary
FY18
FY17
donations to Good360
Financial Year 19 / 20
Value RRP
This past year has been huge. Australia has been hit hard by disasters including drought, fire, flood and a global pandemic.
$0
$0
Cash Donated
There has been a 200% increase in charities accessing support from Good360 and as Australia slowly recovers, demand remains high.

Our communities have faced many challenges over the past 12 months, with the natural disasters of droughts, bushfires 
$3,083,844 $3,083,844
and floods swiftly followed by the ongoing COVID-19 pandemic – which has touched all our lives in so many ways.

$3,083,844 $3,083,844

Lifetime 
Value

Cash Donated

Value RRP

FY20
FY17

FY19
FY16

FY16

FY20

FY19

$0
$0

$0
$0

$0
$0

$0
$0

$0

$0

$0

$0

$0

$0

$0

$0

$0

$0

Lifetime 
FY18
Value

Harvey Norman® has always felt a strong connection to community – both on local and national levels – forming a symbiotic relationship of 
Your support through this time is hugely appreciated.
mutual strength and support.  It is times like these that remind us of the importance of giving back and supporting those communities that 
Harvey Norman's Impact as of June 2020
Thank you so much for all your help.
have been our supporters for so many years.

Harvey Norman's Impact as of June 2020

Harvey Norman's 
donations to Good360

FY16

FY17

FY18

FY19

FY20

Lifetime 
Value

Value RRP

Cash Donated

$0

$0

$0

$0

$0

$0

$0

$0

$0

$3,083,844 $3,083,844

$3.08M

Total Goods donated (RRP)

$2.98M
$3.08M
Goods donated to Not for Profit & 
Total Goods donated (RRP)
Schools (RRP)

Harvey Norman's Impact as of June 2020

3,251
$2.98M
New items connected 
Goods donated to Not for Profit & 
with people in need
Schools (RRP)

$3.08M

0

Goods matched with

Total Goods donated (RRP)
Local Store Donation Program

$2.98M
67
0
Goods donated to Not for Profit & 
Goods matched with
Not for Profits & Schools supported
Schools (RRP)
Local Store Donation Program

3,251
21
67
New items connected 
Cause areas supported
with people in need
Not for Profits & Schools supported

Harvey Norman® formed a working partnership with Good360 
to help distribute goods to those in need. 

$0

$0
Good360 help ensure individuals facing challenging life 

$0
3,251
New items connected 
Donated to Good360
with people in need

circumstances are able to get the goods they need – and this 

Donated to Good360

important service became more vital than ever in the wake of 

the devastation of the bushfire season, with many families left 

without homes and communities stripped of infrastructure. 

To date, Harvey Norman® has donated a variety of goods - 
covering everything from fridges and washing machines to 

0
beds and furniture – with a retail value of $3.08 million to 

$0
0
21
Donated to Good360
Hours donated to Good360
Cause areas supported

help ensure these communities can get back on their feet.

Hours donated to Good360

Not for Profits supported by State

Not for Profits supported by State

Top causes supported

Top causes supported

Not for Profits supported by State
7

Top causes supported

Homelessness

0

Goods matched with

Local Store Donation Program

Community 
21
Improvement 
0
Harvey Norman® continued their partnership with Sky News 
& Economic 
Not for Profits & Schools supported
Cause areas supported
and the Paul Murray Live program to stage a series of monthly 
Development

OUR TOWN - SKY NEWS

67

0

Our Town events in regional Australia. These events were 

0

0

0

women’s shelters, emergency accommodation, remote 

designed to promote and raise funds to support regional 
organisations such as the Country Women’s Association (CWA) 
in their efforts towards drought and bushfire relief, providing 
48
Community 
Improvement 
& Economic 
Development

healthcare solutions and much more.
11
ACT
0
Live events were held in Thredbo, Broome, Alice Springs, 
1
Newcastle, Dubbo, Batemans Bay and Hobart, with over 

48

11

Migrant 
& Ethnic 
Groups

ACT
1

0

0

$292,000 in donations and funds raised this financial year.

TAS
0

7

7

Community 
Children & 
0
Improvement 
Youth
Hours donated to Good360
& Economic 
Development

Migrant 
& Ethnic 
Groups

Social or 
Children & 
Youth
Public 
Welfare

Homelessness

Children & 
Youth

Social or 
Public 
Welfare

TAS
0

Homelessness

Paul Murray and Members of the Newcastle CWA

0

TAS
0

48

11

ACT
1

Migrant 
& Ethnic 
Groups

Social or 
Public 
Welfare

www.good360.org.au
#makegoodhappen

On Saturday 29th of February 2020, Harvey 
Norman® harnessed its significant commercial power 
to promote a ‘SHOP. SUPPORT. REBUILD.’  event 

www.good360.org.au
#makegoodhappen

where a percentage of franchisee sales generated on 

the day would be donated to Biz Rebuild. 

This initiative was set up by the Business Council 
of Australia (BCA) in response to the devastating 
bushfire season in order to help support the 

www.good360.org.au
#makegoodhappen
affected communities. 

rebuilding of businesses and industries in  

The Community Rebuilding Initiative surveying the bushfire devastation in Batemans Bay

The day was a great success, with an amount 

of $200,000 being donated – which was the 

equivalent of 1% of total franchisee sales from 

franchised complexes throughout Australia.

HARVEY NORMAN HOLDINGS LIMITED  |   ANNUAL REPORT JUNE 2020 

67

SOCIAL & ENVIRONMENTAL SUSTAINABILITY

DIVERSITY & INCLUSION

The consolidated entity is committed to promoting and supporting an environment where our workforce is representative 
of the communities in which it operates.  A diverse workforce generates value for its shareholders by building capabilities 
for the consolidated entity to become more innovative, responsive, and competitive.  Celebrating diversity and building an 
inclusive culture is part of what we do every day. 

Women
with

harvey norman

MEET SOME OF THE TALENTED, PASSIONATE AND 
DETERMINED WOMEN HELPING TO CREATE PATHWAYS 
OF OPPORTUNITY IN THEIR COMMUNITIES.

OUR PEOPLE 
IN NUMBERS

Jessica Sergis
JILLAROOS/RUGBY 
LEAGUE

Ali Brigginshaw
QRL/RUGBY LEAGUE

Belinda Sharpe
NRL REFEREE

Alicia Eva
2020 GIANTS  
AFLW CAPTAIN

“It isn’t complicated.  
Harvey Norman® has supported 
Australian women for as long as we 
have been in business.” 

Katie Page
Executive Director and CEO 
HARVEY NORMAN HOLDINGS LIMITED

Madison de Rozario
PARALYMPIAN 
WHEELCHAIR RACING

Sage Goldsbury
WSL AUSTRALIAN 
SURFER

Katie Kelly
OAM, PARA-TRIATHLETE
FOUNDER, SPORT ACCESS 
FOUNDATION

Abigail Santos
GLOBAL FINANCIAL 
CONTROLLER AT  
HARVEY NORMAN

HNHL
WORKPLACE PROFILE

55%
(3430)

45%
(2798)

45+
35+

HNHL 
SENIOR MANAGEMENT

65%
(92)

35%
(50)

Melissa Wilson
MANAGING DIRECTOR,  
HARVEY NORMAN 
EUROPE

Tanya Cameron
OAM, NATIONAL 
PRESIDENT, COUNTRY 
WOMEN’S ASSOCIATION 
OF AUSTRALIA

Nikia Nolan
HARVEY NORMAN®  
YOUNG FUTURE 
FARMERS AWARD 
WINNER

Hannah Beder
HARVEY NORMAN®  
2020 YOUNG WOMAN  
OF THE YEAR

Margy Perkuhn
SHINE AWARDS 2019 
OVERALL WINNER

Tani Bloudell
HARVEY NORMAN®  
2020 GOLD COAST  
WOMAN OF THE YEAR

MALE

FEMALE

7.5 Years

6.5 Years

Average Tenure 

HNHL AU

The same support extends to our employees and future employees, via supporting the creation of 

employment opportunities and emphasising the development and training of females to grow our 

future talent pool. This year, the consolidated entity was pleased to note continued growth in female 

representation in Senior Management roles, increasing to 35.2% of total HNHL Senior Management Positions. 
Working to create a strong talent pool of future leaders is a key part of the DNA at Harvey Norman®.

Based on disclosed information by its employees, the consolidated entity in Australia is fortunate to  

have a workforce that is diverse in background, with employees self-identifying from over 43 different 

cultural backgrounds. We find ways to celebrate this diversity through events such as Diwali. Given the 

COVID-19 restrictions, events were cancelled for this financial year however we look forward to further 

initiatives in the second half of FY 21.  All employees undertake a cultural awareness e-learning module 

and a Discrimination, Bullying & Harassment Prevention Policy e-learning refresher course each year to  

support employee awareness and knowledge and promote a positive workplace culture.

Employees of the consolidated entity are fortunate to participate in sponsored events from time-to-time  
to bring awareness to people from all backgrounds. For example, employees enjoyed participating in 

the Para-Tough Cup 2020, and New Zealand employees enjoyed hosting a fundraiser event for the NZ 

Paralympics Team.

For further information on Diversity initiatives, refer to the Corporate Governance Report on the 

consolidated entity website.

*Franchisees and employees of franchisees in Australia are not employees of the consolidated entity.

68

HN/DM/JM 
FRANCHISEE STAFF*

56%
(5804)

44+

44%
(4569)

Average Tenure 
(with Brands)

HN/DM/JM  
FRANCHISEE STAFF*

MALE

FEMALE

4.8 Years

5.3 Years

55 
65 

56 

SOCIAL & ENVIRONMENTAL SUSTAINABILITY

Paralympics Australia Partnership

Harvey Norman® is proud to partner with Paralympics Australia and also support the  
AUS Squad, the official cheer squad of the Australian Paralympic Team. Featuring  

talented athletes across all disciplines, the Australian Paralympic Team are an inspiring 
force in the community, and Harvey Norman® is proud to provide support on their journey 
to achievement.

This year saw the the inaugural Harvey Norman®  Para Tough Cup, with franchisee suppliers 
and corporate office staff competing and raising funds – with over $49,000 raised on the 

day, and a further $10,000 being raised from the sale of AUS Squad merchandise in store.

Participants in the Harvey Norman® Para Tough Cup

68

HARVEY NORMAN HOLDINGS LIMITED  |   ANNUAL REPORT JUNE 2020 

69

ATHLETE PROFILEMadison de Rozario PARALYMPIC WHEELCHAIR RACER Not only is Madison de Rozario one of the most promising young athletes in wheelchair racing, but she’s already got the track record of a seasoned veteran. Madison first represented Australia at the Paralympics in Beijing in 2008 at the tender age of 15, and has since gone on to compete at London in 2012 and Rio in 2016.With her sights set firmly on the next Paralympics, Madison’s future in the sport is looking brighter than ever, thanks to her desire for each performance to be a new personal best.SOCIAL & ENVIRONMENTAL SUSTAINABILITY

Young Future Farmers Awards 

For Nikia Nolan, growing up around animals ignited a deep 

passion for farming - a passion which has seen her take 

great steps towards a bright career in the industry. A Harvey 
Norman® Young Future Farmers Ambassador for 2020 and 
winner of the YFFA 2019 University Award, Nikia is currently 

studying a Bachelor of Rural Science at the University 

of New England in Armidale - covering such diverse 

subject areas as soil science, agronomy, animal nutrition, 

biochemistry and genetics. 

Nikia is just one of many Future 

Farmers who are driving the next 

wave of innovation in farming.

Harvey Norman® Young Farmer of the Year 2019 University Award Winner Nikia Nolan

NSW Women of the Year Awards 

The NSW Women of the Year Awards recognise and celebrate the 

outstanding contribution made by women across New South Wales. In 
2020, Harvey Norman® was the naming partner for the Young Woman 
of the Year award, which was won by Hannah Beder.

Hannah is a computer scientist who is passionate about addressing 

the historical gender disparity in STEM by mentoring young women 

to be successful in the tech industry.

Since 2015, Hannah has volunteered for Girls Programming Network,  

an all-female group who run free programming workshops for high 

school girls. 

As a successful Software Engineer, Hannah’s visibility in the 

technology and computing education industries helps to combat the 

notion that ‘you can’t be what you can’t see’. 

Harvey Norman® 2020 Young Woman of the Year Winner Hannah Beder (second from right)

G   W

N
I
T
A
R
B
E

L

E

C

O M E N   OF R

U

R

A

L

A

U

S

T

R

A
L
I

A

Harvey Norman® Gold Coast Woman of the Year Tani Bloudell (centre)

Shine Awards Overall Winner 2019 Margy Perkuhn

Gold Coast Women of the Year

Shine Awards 

Harvey Norman® was proud to be a naming rights partner for the 
Gold Coast Bulletin’s Women of the Year campaign in 2020.

The Shine Awards is an annual event that shines a spotlight on 

regional and rural women who are making a real difference to their 

In its second year, there were over 250 Gold Coast women nominated 

communities, businesses and industries. 

across eight categories - from entrepreneurs and mentors to 

Produced in partnership with The Weekly Times, and now heading 

champions of sport and education 

– in an event that recognises and 

celebrates the inspiring, influential and 

innovative women living and working 

on Queensland’s Gold Coast.

70

into their fourth year, these awards celebrate the vision, dedication, 

spirit, belief, grace and courage of women across rural and regional 

Australia. With the past 12 months presenting extreme challenges 

for so many communities, it feels more important than ever to share 

stories of hope, celebrate their perseverance, and to recognise the 

positive impact of these women.

 
SOCIAL & ENVIRONMENTAL SUSTAINABILITY

NRL Harvey Norman® All-Stars

2020 saw Harvey Norman® continue in its role 
as the naming rights partner of the NRL All-Stars 

match between Indigenous and Maori teams.

Prior to the match on 22 February 2020, both 

male and female representative teams made  
in-store appearances at Harvey Norman® Bundall, 
where the local community was able to come and 

meet some of their favourite players.

As the first major Rugby League event of the 

calendar year, this was a great opportunity to 

bring the community together in a positive way 

that celebrates the contribution of Indigenous & 

Maori players.

NRL All-Stars at Harvey Norman Bundall

NRLW player Annette Brander

Women in Sport

Harvey Norman® has long been a proud supporter of 
women in sport – with sponsorship involvement spanning 

from juniors and grassroots all the way up to the elite 

levels. This support is helping these athletes achieve their 

goals, and by doing so also inspiring the next generation 

of women - creating pathways for them to pursue their 

own sporting endeavours.

WSL Australian surfer Sage Goldsbury

GIANTS AFLW player Nicola Barr

HARVEY NORMAN HOLDINGS LIMITED  |   ANNUAL REPORT JUNE 2020 
HARVEY NORMAN HOLDINGS LIMITED  |   APPENDIX 4E JUNE 2020 

71
XX

SOCIAL & ENVIRONMENTAL SUSTAINABILITY

Environmental Responsibility

  The consolidated entity is a member of the following organisations and associations:

Consumer Electronics Association

Australasia Furniture Research and Development Institute 
(AFRDI)

New Zealand Leather and Shoe Research Association (LASRA)

National Retailers Association, including representation  on the 
Technical Standards Committee (NRATSC)

Soft Landings Product Stewardship Scheme (Founding Member)

Energy Users Association of Australia

Diversity Council of Australia

Environmental Regulation Performance

The consolidated entity submits a National Greenhouse Gas and Emissions Report (NGER) to the Clean Energy Regulator annually. 

The consolidated entity’s environmental obligations are regulated under both State and Federal Law.  There were no environmental breaches 

notified to the consolidated entity by any Government agency during the year ended 30 June 2020 and up to the date of this report.  

The 2020 financial year saw franchisees in Australia face a new challenge in terms of managing the safety of the environment within their 

franchised complex.  The introduction of regulations in relation to social distancing and capacity restrictions by State Governments, in response to 

the COVID-19 global pandemic, resulted in a number of changes to how franchisees interact with their customers.

  Initiatives undertaken at franchised complexes:

Social distancing practices for customer interactions

The installation and maintenance of hand sanitiser stations

The management of the number of customers within the store

Increased cleaning practices, particularly around high touch 
environments like checkouts

Implementation of contactless pick-up and delivery from 
warehouse locations

Increased vigilance around staff health and workplace 
attendance when ill

Staff personal protective equipment

Harvey Norman®, Domayne® and Joyce Mayne® franchised complexes had a number of visits from police and state based regulators and 
the overall feedback about the execution of safe practices by franchisees was very positive.

Harvey Norman®, Domayne® and Joyce Mayne® Franchised Complexes

The consolidated entity acts as a landlord in a number of retail complexes utilised by Harvey Norman®, Domayne® and Joyce Mayne® 
franchisees.  At those premises, the landlord provides lighting and air conditioning for the utilisation of franchisees at the site and also provides 

electricity to the site.  

The consolidated entity has undertaken the following recent actions with respect to solar energy, LED 
lighting and stormwater harvesting systems:

Solar Energy:                                                                                                                                                                                                            
Solar installations have been completed at 31 franchised complexes, with one further installation awaiting commencement.  

72

SOCIAL & ENVIRONMENTAL SUSTAINABILITY

Using FY2016 electricity consumption as a baseline, the electricity consumption for the 31 selected franchised complexes has dropped 18.7% 

as a result of the solar and other energy efficiency initiatives commenced at these complexes (this result is based on comparing FY16 total 

consumption at participating sites with FY20 total consumption and excluding Auburn Flagship Store, where the configuration has changed 

dramatically and has resulted in an increase in energy usage.  Not all complexes completed in FY20 had the system in operation for the full 12 

months period). The supplier of the solar installations has commenced an audit of each installed system to verify its ongoing effectiveness in 

producing energy for consumption at the site.

Total Energy Consumption 

Using FY2016 as the baseline year of 

measurement, the consolidated entity and the 

franchised complexes have reduced energy 

consumption in Australia by 9.4%.  

The value of this reduction is equivalent to:

More than 23,800 tonnes of C02 avoided; 

More than 5,000 cars taken off the 

road annually.  

Waste Reduction 

A thorough review of all packaging used by franchisees (including plastic bags, tape, strapping, cardboard boxes, etc.) against the Sustainable 

Packaging Guidelines was conducted in FY2020.  The opportunities identified as part of that review will be implemented in subsequent years. 

Each Harvey Norman®, Domayne® and Joyce Mayne® franchisee has improved their waste management performance during the 2020 financial 
year as follows:

WASTE STREAM

PERCENTAGE IMPROVEMENT DURING  
2020 FINANCIAL YEAR

DESCRIPTION

E-WASTE

13.1% aggregate overall increase on FY2019 
volumes

E-waste recycling is available through 
most Harvey Norman®, Domayne® and  
Joyce Mayne® franchised complexes.

MATTRESSES

17,189 mattresses in aggregate recycled via 
the Soft Landings Product Stewardship and 
Social Enterprise Scheme, an aggregated 35% 
increase on the previous financial year.  Some 
franchisees may have used alternate service 
providers, particularly in Melbourne.  

Harvey Norman® and Domayne® franchisees 
are founding members of the Soft Landings 
Mattress Product Stewardship Scheme.

POLYSTYRENE

An aggregate 6.7% increase in polystyrene 
recycling (measured in tonnes) in FY2020.

Approximately 80% of franchised complexes in 
Australia recycle this separate waste stream.

CARDBOARD AND PLASTIC RECYCLING 
AS A PERCENTAGE OF FRANCHISED 
COMPLEX WASTE 
(EXCLUDING THE ABOVE INITIATIVES)

Harvey Norman®, Domayne® and Joyce 
Mayne® franchised complexes recycled 7,240 
tonnes, in aggregate, of cardboard and 
paper and 5.71 tonnes of plastic (LDPE), in 
aggregate, in FY2020.  
Average landfill diversion:
• 
• 

 41% (measured by weight)
48% (measured by volume)

Each franchisee in each franchised complex 
in Australia carries out cardboard and plastic 
recycling.

PLASTIC BAG DISTRIBUTION

Net distribution of plastic bags decreased by 
36% in aggregate in FY2020.  Use of reusable 
smart bags decreased by 6.42% in aggregate.

From February 2018, all plastic bags supplied 
to customers by Harvey Norman®, Domayne® 
and Joyce Mayne® franchisees were a minimum 
of 40 microns.

HARVEY NORMAN HOLDINGS LIMITED  |   ANNUAL REPORT JUNE 2020 

73

DIRECTORS’ REPORT (CONTINUED) 

Auditor Independence and Non-Audit Services 

During the year, the auditors of Harvey Norman Holdings Limited, Ernst & Young, provided non–audit services to the consolidated entity.  
In accordance with the recommendation from the Audit & Risk Committee of the Company, the directors are satisfied that the provision of 
the non-audit services during the year is compatible with the general standard of independence for auditors imposed by the Corporations 
Act 2001.  Also, in accordance with the recommendation from the Audit & Risk Committee, the directors are satisfied that the nature and 
scope of each type of non–audit service provided means that auditor independence was not compromised. 

Details of the amounts paid or payable to the auditor, Ernst & Young, for the provision of non–audit services during the year ended 30 June 
2020 are outlined in Note 30. Remuneration of Auditors of this annual report.  

The directors received the following declaration from the auditor of Harvey Norman Holdings Limited. 

Ernst & Young  
200 George Street 
Sydney  NSW  2000 Australia 
GPO Box 2646 Sydney  NSW  2001 

Tel: +61 2 9248 5555 
Fax: +61 2 9248 5959 
ey.com/au 

Auditor’s Independence Declaration to the Directors of Harvey Norman Holdings Limited 

As lead auditor for the audit of the financial report of Harvey Norman Holdings Limited for the financial year ended 30 June 2020, I declare 
to the best of my knowledge and belief, there have been: 

a)  no contraventions of the auditor independence requirements of the Corporations Act 2001 in relation to the audit; and   
b)  no contraventions of any applicable code of professional conduct in relation to the audit. 

This declaration is in respect of Harvey Norman Holdings Limited and the entities it controlled during the financial year. 

Ernst & Young 

Renay Robinson 
Partner 
Sydney 
30 September 2020 

Signed in accordance with a resolution of directors. 

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

G. HARVEY                                                                                         K.L. PAGE  
Chairman                                                                                                     Chief Executive Officer 
Sydney                                                                                                         Sydney 
30 September 2020                                                                                    30 September 2020 

74 

74 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                         
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Ernst & Young 
200 George Street 
Sydney  NSW  2000 Australia 
GPO Box 2646 Sydney  NSW  2001 

  Tel: +61 2 9248 5555 
Fax: +61 2 9248 5959 
ey.com/au 

Independent Auditor's Report to the Members of Harvey Norman 
Holdings Limited 

Report on the Audit of the Financial Report 

Opinion 

We have audited the financial report of Harvey Norman Holdings Limited (the Company) and its 
subsidiaries (collectively the Group), which comprises the consolidated statement of financial position 
as at 30 June 2020, the consolidated income statement, consolidated statement of comprehensive 
income, consolidated statement of changes in equity and consolidated statement of cash flows for the 
year then ended, notes to the financial statements, including a summary of significant accounting 
policies, and the directors' declaration. 

In our opinion, the accompanying financial report of the Group is in accordance with the Corporations 
Act 2001, including: 

a) 

b) 

giving a true and fair view of the consolidated financial position of the Group as at 30 June 
2020 and of its consolidated financial performance for the year ended on that date; and 

complying with Australian Accounting Standards and the Corporations Regulations 2001. 

Basis for Opinion 

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s Responsibilities for the Audit of the Financial 
Report section of our report. We are independent of the Group in accordance with the auditor 
independence requirements of the Corporations Act 2001 and the ethical requirements of the 
Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional 
Accountants (including Independence Standards) (the Code) that are relevant to our audit of the 
financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with 
the Code.  

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
for our opinion. 

Key Audit Matters 

Key audit matters are those matters that, in our professional judgment, were of most significance in 
our audit of the financial report of the current year. These matters were addressed in the context of 
our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide 
a separate opinion on these matters. For each matter below, our description of how our audit 
addressed the matter is provided in that context. 

We have fulfilled the responsibilities described in the Auditor’s Responsibilities for the Audit of the 
Financial Report section of our report, including in relation to these matters. Accordingly, our audit 
included the performance of procedures designed to respond to our assessment of the risks of 
material misstatement of the financial report. The results of our audit procedures, including the 
procedures performed to address the matters below, provide the basis for our audit opinion on the 
accompanying financial report. 

75 

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

 
 
 
 
 
 
1.  Valuation of investment properties and owner-occupied properties  

Why significant 

How our audit addressed the key audit matter 

Investment properties and owner-occupied 
properties (collectively, “properties”) represent 
51% of the Group’s total assets as at 30 June 
2020.  

Investment properties are carried at fair value 
with changes in fair value recognised in the 
income statement. Note 14 of the financial 
report describes the basis upon which fair value 
has been determined.  

Owner-occupied properties, represented as Land 
and Buildings are carried at fair value, with 
changes in fair value recognised in equity. Note 
12 of the financial report describes the basis 
upon which fair value has been determined.  

Fair value is assessed by the directors with 
reference to either external independent 
property valuations or internal valuations and 
are based on market conditions existing at the 
reporting date. 

At 30 June 2020 there is significant valuation 
uncertainty arising from the COVID-19 pandemic 
and the response of Governments to it. The 
valuation of investment properties is inherently 
subjective given that there are alternative 
assumptions and valuation methods that may 
result in a range of values. The impact of COVID-
19 at 30 June 2020 has resulted in a wider 
range of possible assumptions and values than at 
past valuation points. In addition, property 
values may change significantly and 
unexpectedly over a short period of time.  

Given the market conditions at balance date, the 
independent valuers have reported on the basis 
of the existence of ‘material valuation 
uncertainty’, noting that less certainty and a 
higher degree of caution should be attached to 
the valuations than would normally be the case. 
The disclosures in the financial statements 
provide particularly important information about 
the assumptions made in the property valuations 
and the market conditions at 30 June 2020.  

For these reasons we consider it important that 
attention is drawn to the information in Notes 12 
and 14 in assessing the property valuations at 
30 June 2020. 

Our audit procedures included the following: 

•  Assessed the Group’s accounting policies 
with respect to investment properties and 
owner-occupied properties for compliance 
with the relevant Australian Accounting 
Standards.  

•  Assessed whether we could rely on the work 
of those responsible for the Director’s 
valuations and the work of the independent 
valuation experts by considering their 
qualifications, competence and objectivity. 

•  Held discussions with management and a 

sample of independent valuers to understand 
movements in the Group’s investment 
property portfolio and the impact that 
COVID-19 has had on the Group’s property 
portfolio at 30 June 2020, including trading 
performance, rent abatements offered to 
tenants, and tenant occupancy risk. 

For a sample of properties we:  

•  Assessed the reasonableness of key 

assumptions used in the valuations with 
reference to external market evidence. 
•  Assessed whether any relief provided to 
tenants in connection with COVID-19 had 
been factored into the valuations and that 
changes in tenant occupancy risk were 
considered.  

•  We involved our real estate valuation 

specialists to assist with the assessment of 
the valuation assumptions and 
methodologies for both internal and external 
valuations, in particular, changes made as a 
result of COVID-19.   

•  Evaluated the suitability of the valuation 

methodology across the portfolio based on 
the type of asset.  

•  Considered whether there have been any 
indicators of material changes in property 
valuations from 30 June 2020 up to the date 
of our audit opinion, or any matters 
emerging since 30 June 2020 which provide 
evidence of a material change in valuation at 
that date. We involved our real estate 

76 

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

 
 
 
valuation specialists to assist us in making 
this assessment.  

•  Considered whether the financial report 

disclosures and in particular those relating to 
the valuation uncertainty are appropriate.   

For the year ended 30 June 2020, valuation of 
investment properties and owner-occupied 
properties was considered a key audit matter 
given: 
• 

the value of the properties relative to total 
assets of the Group; 

• 

• 

• 

the number of judgements exercised by 
both independent valuation specialists and 
the Directors in determining fair value; 

by their nature, the use of Directors’ 
valuations and; 

uncertainty regarding key valuation 
assumptions as a result of the COVID-19 
economic impact. 

2.  Adoption of Australian Accounting Standard AASB 16 Leases 

Why significant 

How our audit addressed the key audit matter 

The 30 June 2020 financial year was the first 
year of adoption of Australian Accounting 
Standard AASB 16 Leases (“AASB 16”). The 
Group holds a significant volume of leases by 
number and value, over retail, warehouse and 
office sites in Australia (as lessor and lessee) and 
overseas (as lessee).  

A large portion of the leases over retail and 
warehouse sites in Australia involve sub-leases 
to Harvey Norman, Domayne and Joyce Mayne 
franchisees. AASB 16 requires that the right-of 
use assets in respect of these leases be classified 
as investment properties and measured in line 
with the Group’s accounting policy, at fair value 
each reporting period. 

As a result, on transition (1 July 2019), a lease 
liability of $1,161.0 million, property, plant and 
equipment: right-of-use assets of $449.7 million 
and investment properties (leasehold): right-of-
use assets of $608.5 million were recognised by 
the Group.  

Note 1(f) of the financial report describes the 
accounting for the transition and the accounting 
policy for leases on an ongoing basis.  

Our audit procedures included the following: 
•  Considered whether the Group’s accounting 
policies as set out in Note 1(f) satisfied the 
requirements of AASB 16, including the 
adoption of any practical expedients selected by 
the Group as part of the transition process. 
•  Assessed the effectiveness of controls over the 
computation and recognition of the right of use 
asset and lease liability on transition. 
•  Assessed the mathematical accuracy of the 
Group’s AASB 16 lease calculation model.  

• 

For a sample of leases, we agreed the Group’s 
inputs in the AASB 16 lease calculation model in 
relation to those leases, such as key dates, fixed 
and variable rent payments, renewal options 
and incentives, to the relevant terms of the 
underlying signed lease agreements. 

•  Considered the Group’s assumptions in relation 
to the treatment of lease renewal options. 
•  Assessed whether the Group had included all of 
its leases, taking into consideration the modified 
retrospective transition approach and practical 
expedients adopted by the Group, by reviewing 
the reconciliation of the operating lease 
commitments disclosure in the prior year 
financial report to the transition disclosures.  

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

77 

 
 
 
 
 
 
 
 
 
 
 
 
Given the financial significance to the Group of 
its leasing arrangements, the complexity and 
judgements involved in the application of AASB 
16, and the transition requirements of the 
standard, this was considered to be a key audit 
matter. 

•  We involved our valuation and financial 
reporting specialists to assist with: 
•  Assessment of the market rents and market 
discount rates used in determining the 
valuation of the Group’s right-of-use asset 
for leasehold properties classified as 
investment properties; and 

•  Assessment of the incremental borrowing 

rates used to discount future lease payments 
to present value. 

•  Assessed the adequacy of the financial report 

disclosures contained in Note 1(f).  

3.  Recoverability of Receivables from Franchisees 

Why significant 

How our audit addressed the key audit matter 

At 30 June 2020, the balance of receivables 
from franchisees was $352.4 million (30 June 
2019: $607.7 million), representing 6% of the 
Group’s total assets at 30 June 2020.  

Our audit procedures included the following: 

•  Evaluated the Group’s assessment of the 
recoverability of receivables from 
franchisees. 

Note 7 of the financial report describes the 
nature of the balances receivable from 
franchisees and outlines the accounting policy in 
relation to receivables from franchisees. 

The recoverability of receivables from franchisee 
was considered a key audit matter given the 
value of the balance and the judgements 
exercised by the Group in making their 
recoverability assessment. 

•  Performed a range of scenarios to ‘stress 

test’ assumptions applied by management in 
determining the recoverability of receivables 
from franchisees. 

•  For a sample of franchisee receivables, we 
obtained confirmation from the franchisees 
acknowledging the amounts owing at year end. 
•  Reviewed a sample of General Security Deeds 
between the franchisees and the Group that 
provides the Group with security over the 
assets of franchisees.  

•  Considered the value of assets provided as 
security by each of the franchisees against 
each franchisee receivable balance.  

•  Enquired of management and considered any 
evidence arising post year end of adverse 
performance of the franchisees, which could 
impact the recoverability of receivables from 
franchisees.  

•  Considered the adequacy of the disclosures 
included in Note 7 of the financial report. 

Information Other than the Financial Report and Auditor’s Report Thereon 

The directors are responsible for the other information. The other information comprises the 
information included in the Company’s 2020 Annual Report, but does not include the financial report 
and our auditor’s report thereon. 

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

78 

 
 
 
 
 
 
Our opinion on the financial report does not cover the other information and accordingly we do not 
express any form of assurance conclusion thereon, with the exception of the Remuneration Report 
and our related assurance opinion.  

In connection with our audit of the financial report, our responsibility is to read the other information 
and, in doing so, consider whether the other information is materially inconsistent with the financial 
report or our knowledge obtained in the audit or otherwise appears to be materially misstated.  

If, based on the work we have performed, we conclude that there is a material misstatement of this 
other information, we are required to report that fact. We have nothing to report in this regard. 

Responsibilities of the Directors for the Financial Report 

The directors of the Company are responsible for the preparation of the financial report that gives a 
true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001 
and for such internal control as the directors determine is necessary to enable the preparation of the 
financial report that gives a true and fair view and is free from material misstatement, whether due to 
fraud or error. 

In preparing the financial report, the directors are responsible for assessing the Group’s ability to 
continue as a going concern, disclosing, as applicable, matters relating to going concern and using the 
going concern basis of accounting unless the directors either intend to liquidate the Group or to cease 
operations, or have no realistic alternative but to do so. 

Auditor's Responsibilities for the Audit of the Financial Report 

Our objectives are to obtain reasonable assurance about whether the financial report as a whole is 
free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that 
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an 
audit conducted in accordance with the Australian Auditing Standards will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or error and are considered material 
if, individually or in the aggregate, they could reasonably be expected to influence the economic 
decisions of users taken on the basis of this financial report. 

As part of an audit in accordance with the Australian Auditing Standards, we exercise professional 
judgment and maintain professional scepticism throughout the audit. We also: 
•  Identify and assess the risks of material misstatement of the financial report, whether due to fraud 
or error, design and perform audit procedures responsive to those risks, and obtain audit evidence 
that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a 
material misstatement resulting from fraud is higher than for one resulting from error, as fraud 
may involve collusion, forgery, intentional omissions, misrepresentations, or the override of 
internal control. 

•  Obtain an understanding of internal control relevant to the audit in order to design audit 

procedures that are appropriate in the circumstances, but not for the purpose of expressing an 
opinion on the effectiveness of the Group’s internal control.  

•  Evaluate the appropriateness of accounting policies used and the reasonableness of accounting 

estimates and related disclosures made by the directors. 

•  Conclude on the appropriateness of the directors’ use of the going concern basis of accounting 

and, based on the audit evidence obtained, whether a material uncertainty exists related to events 
or conditions that may cast significant doubt on the Group’s ability to continue as a going concern.  
If we conclude that a material uncertainty exists, we are required to draw attention in our 
auditor’s report to the related disclosures in the financial report or, if such disclosures are 
inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to 
the date of our auditor’s report. However, future events or conditions may cause the Group to 
cease to continue as a going concern.  

79 

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

 
 
•  Evaluate the overall presentation, structure and content of the financial report, including the 

disclosures, and whether the financial report represents the underlying transactions and events in 
a manner that achieves fair presentation. 

•  Obtain sufficient appropriate audit evidence regarding the financial information of the entities or 

business activities within the Group to express an opinion on the financial report. We are 
responsible for the direction, supervision and performance of the Group audit. We remain solely 
responsible for our audit opinion. 

We communicate with the directors regarding, among other matters, the planned scope and timing of 
the audit and significant audit findings, including any significant deficiencies in internal control that we 
identify during our audit. 

We also provide the directors with a statement that we have complied with relevant ethical 
requirements regarding independence, and to communicate with them all relationships and other 
matters that may reasonably be thought to bear on our independence, and where applicable, actions 
taken to eliminate threats or safeguards applied. 

From the matters communicated to the directors, we determine those matters that were of most 
significance in the audit of the financial report of the current year and are therefore the key audit 
matters. We describe these matters in our auditor’s report unless law or regulation precludes public 
disclosure about the matter or when, in extremely rare circumstances, we determine that a matter 
should not be communicated in our report because the adverse consequences of doing so would 
reasonably be expected to outweigh the public interest benefits of such communication. 

Report on the Audit of the Remuneration Report 
Opinion on the Remuneration Report 

We have audited the Remuneration Report included in pages 39 to 63 of the directors' report for the 
year ended 30 June 2020. 

In our opinion, the Remuneration Report of Harvey Norman Holdings Limited for the year ended 30 
June 2020, complies with section 300A of the Corporations Act 2001. 

Responsibilities 

The directors of the Company are responsible for the preparation and presentation of the 
Remuneration Report in accordance with section 300A of the Corporations Act 2001. Our 
responsibility is to express an opinion on the Remuneration Report, based on our audit conducted in 
accordance with Australian Auditing Standards. 

Ernst & Young 

Renay Robinson 
Partner 
Sydney 
30 September 2020 

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

80 

 
 
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ DECLARATION 

In accordance with a resolution of the directors of Harvey Norman Holdings Limited, we state that: 

In the opinion of the directors: 

a) 

the financial statements, notes and the additional disclosures included in the Directors’ Report designated as audited, of 
the Company and its subsidiaries (collectively the consolidated entity) are in accordance with the Corporations Act 2001, 
including: 

i. 

ii. 

giving a true and fair view of the consolidated entity’s financial position as at 30 June 2020 and of its performance for   
the year ended on that date; and  
complying with Accounting Standards and the Corporations Regulations 2001;  

b) 

c) 

the financial statements and notes also comply with International Financial Reporting Standards as disclosed in Note 1; and  

there are reasonable grounds to believe that the consolidated entity will be able to pay its debts as and when they become 
due and payable. 

This declaration has been made after receiving the declarations required to be made to the directors by the Chief Executive Officer 
and Chief Financial Officer in accordance with section 295A of the Corporations Act 2001 for the financial year ended 30 June 2020. 

In the opinion of the directors, as at the date of this declaration, there are reasonable grounds to believe that the members of the 
Closed Group identified in Note 37. Deed of Cross Guarantee will be able to meet any obligations or liabilities to which they are or 
may become subject, by virtue of the Deed of Cross Guarantee. 

On behalf of the Board. 

G. HARVEY 
Chairman 
Sydney 
30 September 2020  

                                Chief Executive Officer 

K.L. PAGE 

Sydney 
30 September 2020  

79 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020                                              81 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    
STATEMENT OF FINANCIAL POSITION 
as at 30 June 2020 

Current Assets 

Cash and cash equivalents 

Trade and other receivables 

Other financial assets 

Inventories 

Other assets 

Intangible assets 

Assets held for sale 

Total current assets 

Non-Current Assets 

Trade and other receivables 

Investments accounted for using the equity method 

Other financial assets 

Property, plant and equipment 

Property, plant and equipment: Right-of-use assets 

Investment properties: Freehold 

Investment properties (Leasehold) : Right-of-use assets 

Intangible assets 

Deferred tax assets 

Total non-current assets 

Total Assets 

Current Liabilities 

Trade and other payables 

Interest-bearing loans and borrowings 

Lease Liabilities 

Income tax payable 

Other liabilities 

Provisions 

Total current liabilities 

Non-Current Liabilities 

Interest-bearing loans and borrowings 

Lease Liabilities 

Provisions 

Deferred tax liabilities 

Other liabilities  

Total non-current liabilities 

Total Liabilities 

NET ASSETS 

Equity 

Contributed equity 

Reserves 

Retained profits 

Parent entity interests 

Non-controlling interests 

TOTAL EQUITY 

Note 

26(a) 

7 

8 

9 

10 

11 

28 

7 

27 

8 

12 

13 

14 

15 

11 

16 

17 

19 

20 

21 

17 

19 

21 

20 

22 

25 

23 

24 

   CONSOLIDATED 

June 
2020 
$000 

313,195 

511,579 

30,237 

391,984 

34,872 

278 

16,186 

June 
 2019 
$000 

215,048 

741,862 

28,888 

395,965 

37,541 

370 

36,666 

1,298,331 

1,456,340 

49,269 

4,692 

18,176 
662,889    
513,782 

2,593,330 

621,903 

63,003 

3,227 

49,391 

3,854 

19,370 

696,207 

- 

2,508,951 

- 

64,631 

- 

4,530,271 

3,342,404 

5,828,602 

4,798,744 

351,772 

102,841 

130,280 

70,229 

96,141 

34,181 

785,444 

195,000 

1,042,807 

9,226 

317,937 

863 

1,565,833 

283,682 

494,579 

- 

12,000 

75,819 

33,028 

899,108 

346,942 

- 

13,025 

330,546 

11,330 

701,843 

2,351,277 

1,600,951 

3,477,325 

3,197,793 

717,925 

216,837 

2,511,580 

3,446,342 

30,983 

3,477,325 

552,250 

217,724 

2,397,436 

3,167,410 

30,383 

3,197,793 

The above Statement of Financial Position should be read in conjunction with the accompanying notes.  The financial position as at 30 June 2019 
was not restated upon the adoption of AASB 16 Leases.  Refer to Note 1(f) for further information.  

82 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    
INCOME STATEMENT 
for the year ended 30 June 2020 

Sales of products to customers 

Cost of sales 

Gross profit 

Revenue received from franchisees 

Revenues and other income items 

Distribution expenses 

Marketing expenses 

Occupancy expenses 

Administrative expenses 

Other expenses 

Finance costs 

Share of net profit of joint ventures entities 

Profit before income tax 

Income tax expense 

Profit after tax 

Attributable to: 

Owners of the parent 

Non-controlling interests 

Earnings Per Share: 

Basic earnings per share (cents per share) 

Diluted earnings per share (cents per share) 

Dividends per share (cents per share)  

Note 

3 

3 

3 

4, 13, 15 

4 

4, 19 

27 

5 

    CONSOLIDATED 

June 
2020 
$000 

2,294,913 

(1,555,271) 

739,642 

1,055,866 

194,995 

(45,089) 

(380,099) 

(239,041) 

(554,753) 

(58,067) 

(59,794) 

7,628 

661,288 

(175,265) 

486,023 

480,541 

5,482 

486,023 

June 
 2019 
$000 

2,234,118 

(1,510,733) 

723,385 

943,648 

242,419 

(41,102) 

(391,044) 

(258,106) 

(567,970) 

(57,676) 

(28,782) 

9,787 

574,559 

(165,557) 

409,002 

402,317 

6,685 

409,002 

6 

6 

23 

39.19 cents 

39.15 cents 

33.94 cents 

33.91 cents 

24.0 cents 

33.0 cents 

   The above Income Statement should be read in conjunction with the accompanying notes. 

    The Income Statement for the year ended 30 June 2019 was not restated upon the adoption of AASB 16 Leases.    
    Refer to Note 1(f) for further information.  

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

83 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATEMENT OF COMPREHENSIVE INCOME 
for the year ended 30 June 2020 

Profit for the year 

Items that may be reclassified subsequently to profit or loss: 

Foreign currency translation 

Net movement on cash flow hedges 

Income tax effect on net movement on cash flow hedges 

Items that will not be reclassified subsequently to profit or loss: 

Net fair value losses on equity investments 

Fair value revaluation of land and buildings  

Income tax effect on fair value revaluation of land and buildings 

Other comprehensive income for the year (net of tax) 

   CONSOLIDATED 

June  
2020 
$000 

June 
2019 
$000 

486,023 

409,002 

(9,236) 

(47) 

14 

(1,030) 

28,384 

(4,655) 

13,430 

26,373 

9 

(3) 

(953) 

12,234 

(3,910) 

33,750 

Total comprehensive income for the year (net of tax) 

499,453 

442,752 

Total comprehensive income attributable to: 

Owners of the parent 

Non-controlling interests 

494,391 

5,062 

499,453 

434,888 

7,864 

442,752 

The above Statement of Comprehensive Income should be read in conjunction with the accompanying notes.  

The Statement of Comprehensive Income for the year ended 30 June 2019 was not restated upon the adoption of AASB 16 Leases.  
Refer to Note 1(f) for further information.  

84 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATEMENT OF CHANGES IN EQUITY 
for the year ended 30 June 2020 

Attributable to Equity Holders of the Parent 

d
e
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b
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$000 

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$000 

$000 

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$000 

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A
T
O
T

I

Y
T
U
Q
E

$000 

$000 

$000 

552,250  2,397,436 

152,850 

65,853 

10,949 

(2) 

10,125 

(22,051) 

30,383 

3,197,793 

- 

(43,892) 

(18,067) 

- 

- 

- 

- 

- 

80 

(61,879) 

552,250  2,353,544 

134,783 

65,853 

10,949 

(2) 

10,125 

(22,051) 

30,463 

3,135,914 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

23,825 

- 

- 

- 

- 

- 

- 

  (8,912) 

- 

- 

- 

- 

- 

- 

2 

- 

(35) 

- 

(1,030) 

- 

23,825 

(8,912) 

(1,030) 

(33) 

480,541 

- 

- 

- 

- 

480,541 

23,825 

(8,912) 

(1,030) 

(33) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(322,505) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

739 

(859) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

3,450 

(96) 

23,729 

- 

2 

(324) 

(9,236) 

- 

- 

(35) 

(1,030) 

(420) 

13,430 

5,482 

486,023 

5,062 

499,453 

- 

- 

- 

- 

739 

(859) 

165,675 

3,450 

- 

- 

(3,345) 

(325,850) 

(1,197) 

(1,197) 

At 1 July 2019, as 
previously reported 
Transition adjustments 
arising from adoption 
of AASB 16 
At 1 July 2019, post 
transition 

Other comprehensive 
income: 
Revaluation of land and 
buildings 
Reverse expired or 
realised cash flow 
hedge reserves 
Currency translation 
differences 
Fair value of forward 
foreign exchange 
contracts 
Fair value of financial 
assets at fair value 
through other 
comprehensive income 

Other comprehensive 
income 

Profit for the year 
Total comprehensive 
income for the year 

Cost of share based 
payments 

Utilisation of employee 
equity benefits reserve 

Shares issued  

165,675 

Disposal of investment 

Dividends paid 

Distribution to members   

- 

- 

- 

At 30 June 2020 

717,925  2,511,580 

158,608 

56,941 

9,919 

(35) 

10,005 

(18,601) 

30,983  3,477,325

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

85 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATEMENT OF CHANGES IN EQUITY 
for the year ended 30 June 2020 (continued) 

Attributable to Equity Holders of the Parent 

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$000 

$000 

$000 

$000 

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$000 

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$000 

$000 

$000 

At 1 July 2018 

  388,381 

2,337,241 

144,526  40,659 

11,902 

- 

(8) 

10,356 

(22,051) 

26,926  2,937,932 

Other 
comprehensive 
income: 
Revaluation of land 
and buildings 
Reverse expired or 
realised cash flow 
hedge reserves 

Currency translation 
differences 
Fair value of forward 
foreign exchange 
contracts 
Transfer to financial 
assets at fair value 
through other 
comprehensive 
income 
Fair value of financial 
assets at fair value 
through other 
comprehensive 
income 
Other 
comprehensive 
income 

Profit for the year 

Total 
comprehensive 
income for the year 

Cost of share based 
payments 

Utilisation of 
employee equity 
benefits reserve 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Shares issued  

  163,869 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Dividends paid 
Distribution to 
members 

- 

- 

(342,122) 

- 

8,324 

- 

- 

- 

-  25,194 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

8 

- 

(2) 

- 

- 

- 

- 

(11,902) 

11,902 

- 

- 

- 

(953) 

8,324 

25,194 

(11,902) 

10,949 

402,317 

- 

- 

- 

- 

402,317 

8,324 

25,194 

(11,902) 

10,949 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

519 

(750) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

8,324 

8 

1,179 

26,373 

- 

- 

- 

(2) 

- 

(953) 

1,179 

33,750 

6,685 

409,002 

7,864 

442,752 

- 

- 

- 

519 

(750) 

163,869 

(2,852) 

(344,974) 

(1,555) 

(1,555) 

- 

6 

- 

6 

- 

- 

- 

- 

- 

At 30 June 2019 

  552,250 

2,397,436 

152,850  65,853 

-  10,949 

(2) 

10,125 

(22,051) 

30,383  3,197,793 

The Statement of Changes in Equity for the year ended 30 June 2019 was not restated upon the adoption of AASB 16 Leases.  Refer to Note 
1(f) for further information.  

(a)  Upon the application of AASB 9 Financial Instruments on 1 July 2018, the consolidated entity has elected to classify equity investments, 
which were previously classified as available for sale under AASB 139, as financial assets at fair value through other comprehensive 
income (FVOCI). 

86 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATEMENT OF CASH FLOWS 
for the year ended 30 June 2020 

     CONSOLIDATED 

Cash Flows from Operating Activities 

Net receipts from franchisees 

Receipts from customers 

Payments to suppliers and employees 

Distributions received from joint ventures 

GST paid 

Interest received 

Interest and other costs of finance paid 

Interest paid on lease liabilities (a) 

Income taxes paid 

Dividends received 

Note 

June 
2020 
$000 

1,304,230 

2,461,539 

(2,471,564) 

8,385 

(65,501) 

8,142 

(20,489) 

(40,538) 

(128,967) 

1,727 

Net Cash Flows From Operating Activities 

26(b) 

1,056,964 

Cash Flows from Investing Activities 
Payments for purchases of property, plant and equipment 
and intangible assets 

Payments for purchase of freehold investment properties 
Proceeds from sale of property, plant and equipment and 
properties held for resale 
Payments for purchase of units in unit trusts and other 
investments 

Payments for purchase of equity accounted investments 

Payments for purchase of equity investments 

Proceeds from sale of equity investments  

Proceeds from insurance claims 

Cash obtained on consolidation of KEH Partnership 

Proceeds from the completion of the Administrator Sale of 
the Coomboona JV assets  
Loans granted to joint venture entities, joint venture 
partners and related and unrelated entities 

(93,905) 

(51,474) 

26,510 

(215) 

(2,215) 

(5,000) 

- 

2,628 

- 

- 

(13,292) 

June 
2019 
$000 

858,372 

2,397,871 

(2,681,840) 

10,027 

(56,815) 

6,625 

(29,223) 

- 

(135,139) 

2,967 

372,845 

(94,222) 

(27,878) 

2,911 

(1,320) 

(434) 

- 

18,470 

903 

50 

40,500 

(5,183) 

Net Cash Flows Used In Investing Activities 

(136,963) 

(66,203) 

Cash Flows from Financing Activities 

Lease Payments (principal component) (a) 
Proceeds from shares issued – renounceable pro-rata 
Entitlement Offer 

Repayments of Syndicated Facility  

Dividends paid 

Loans repaid to related parties 

Repayments of other borrowings 

Net Cash Flows Used In Financing Activities   

Net Increase in Cash and Cash Equivalents 

Cash and Cash Equivalents at Beginning of the Year 

(124,770) 

165,675 

(520,000) 

(322,505) 

(8) 

(9,763) 

(811,371) 

108,630 

185,816 

- 

163,869 

(25,000) 

(342,122) 

(39,559) 

(3,477) 

(246,289) 

60,353 

125,463 

Cash and Cash Equivalents at End of the Year 
(a) In the previous financial year, lease payments formed part of payments to suppliers and employees within operating cash flows.  
Under AASB 16 Leases, lease payments are allocated between interest and principal components and classified within operating and 
financing cash flows respectively.   

294,446 

185,816 

26(a) 

In addition, the consolidated entity recognised rent expense of $28.62 million from short-term leases and variable lease payments 
during the current year which forms part of payments to suppliers and employees within operating cash flows. The above Statement 
of Cash Flows should be read in conjunction with the accompanying notes.  The Statement of Cash Flows for the year ended 30 June 
2019 was not restated upon the adoption of AASB 16 Leases.  Refer to Note 1(f) for further information. 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

87 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

1. 

STATEMENT OF SIGNIFICANT ACCOUNTING POLICIES 

(a) Corporate Information 
Harvey Norman Holdings Limited (the “Company”) is a for profit company limited by shares incorporated in Australia and operating in 
Australia, New Zealand, Ireland, Northern Ireland, Singapore, Malaysia, Slovenia and Croatia whose shares are publicly traded on the 
Australian Securities Exchange (“ASX”) trading under the ASX code HVN.   

(b) Basis of Preparation 
The financial report has been prepared on a historical cost basis, except for freehold investment properties, leasehold investment 
properties: right-of-use assets, land and buildings, derivative financial instruments and equity investments, which have been measured 
at fair value.   

Certain comparative amounts have been re-presented to align with the presentation in the current year.  

The financial report is presented in Australian dollars and all values are rounded to the nearest thousand dollars ($000) unless 
otherwise stated under the option available to the Company under Australian Securities and Investments Commission Corporations 
(Rounding in Financial/Directors’ Reports) Instrument 2016/191.  The Company is an entity to which this legislative instrument applies.   

The consolidated financial statements of the Company and its subsidiaries (the “consolidated entity”) for the year ended 30 June 
2020 was authorised for issue in accordance with a resolution of the directors on 30 September 2020. 

(c) Statement of Compliance 
The financial report is a general-purpose financial report, which has been prepared in accordance with the requirements of the 
Corporations Act 2001, Australian Accounting Standards and Interpretations, and complies with other requirements of the law.  The 
financial report complies with Australian Accounting Standards, as issued by the Australian Accounting Standards Board, and 
International Financial Reporting Standards (IFRS), as issued by the International Accounting Standards Board. 

Australian Accounting Standards and Interpretations that have recently been issued or amended but are not yet effective have not 
been adopted by the consolidated entity for the annual reporting period ended 30 June 2020.  For details on the impact of future 
accounting standards, refer to page 93.  

(d) Basis of Consolidation 
The consolidated financial statements comprise the financial statements of Harvey Norman Holdings Limited and its controlled 
entities.  Control is achieved when the consolidated entity is exposed, or has rights, to variable returns from its involvement with the 
investee and has the ability to affect those returns through its power over the investee.  Specifically, the consolidated entity controls 
an investee if and only if the consolidated entity has all of the following: 
 
 
 

Power over the investee (i.e. existing rights that give it the current ability to direct the relevant activities of the investee) 
Exposure, or rights, to variable returns from its involvement with the investee, and 
The ability to use its power over the investee to affect its returns 

When the consolidated entity has less than a majority of the voting or similar rights of an investee, the consolidated entity considers 
all relevant facts and circumstances in assessing whether it has power over an investee, including: 
 
 
 

The contractual arrangement with the other vote holders of the investee 
Rights arising from other contractual arrangements 
The consolidated entity’s voting rights and potential voting rights 

The consolidated entity assesses whether or not it controls an investee if facts and circumstances indicate that there are changes to 
one or more of the three elements of control.  Consolidation of a subsidiary begins when the consolidated entity obtains control over 
the subsidiary and ceases when the consolidated entity loses control of the subsidiary.   

All intercompany balances and transactions, including unrealised profits arising from intra-group transactions, have been eliminated in 
full.  Unrealised losses are eliminated unless costs cannot be recovered.  Financial statements of foreign controlled entities presented 
in accordance with overseas accounting principles are, for consolidation purposes, adjusted to comply with the consolidated entity’s 
policy and generally accepted accounting principles in Australia.  

Non-controlling interests are allocated their share of net profit after tax in the income statement and are presented within equity in 
the consolidated statement of financial position, separately from the equity of the owners of the Parent.  Losses are attributed to the 
non-controlling interest even if that results in a deficit balance. 

A change in the ownership interest of a subsidiary (without a change in control) is to be accounted for as an equity transaction.  

(e) Summary of Significant Accounting Policies 

(i)    Changes in accounting policy, disclosures, standards and interpretations 

The accounting policies adopted are consistent with those of the previous financial year, except for the adoption of new standards 
mandatory for annual periods beginning on or after 1 July 2019.  The consolidated entity has early adopted AASB 2020-4 
Amendments to Australian Accounting Standards – COVID-19 Related Rent Concessions which is effective from 1 June 2020.  Details 
of the early adopted standard and new mandatory standards, where material, are disclosed in Note 1(f) Summary of new Standards 
Adopted by the Consolidated Entity on pages 90 to 93 of this report. The consolidated entity has not early adopted any other 
standard, interpretation or amendment that has been issued but is not yet effective.   

88 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

Statement of Significant Accounting Policies (continued) 

(ii)    Significant accounting judgements and estimates 

In applying the consolidated entity’s accounting policies, management continually evaluates judgements, estimates and assumptions 
based on experience and other factors, including expectations of future events that may have an impact on the consolidated entity.  
All judgements, estimates and assumptions made are believed to be reasonable based on the most current set of circumstances 
available to management.  Actual results may differ from the judgements, estimates and assumptions.  Significant judgements and 
estimates made by management in the preparation of these financial statements are outlined below: 

 

Assessment of AASB 10 Consolidated Financial Statements in respect of Harvey Norman®, Domayne® and Joyce Mayne® 
Franchisees in Australia 

In determining whether the consolidated entity has control over an entity (investee) and should or should not consolidate the results 
of the investee, the consolidated entity assesses its exposure to / rights to variable returns from its involvement with the investee and 
whether it has the ability to affect those returns through its power over the investee.  

The assessment of whether Harvey Norman Holdings Limited (HNHL), or any subsidiary of HNHL, as franchisor, should consolidate or 
not consolidate the results of a franchisee or business operations of that franchisee, is determined by whether the franchisor has 
control over the franchisee.   The assessment of whether a franchisor controls a franchisee or the business operations of that 
franchisee, involves significant judgement in assessing whether the franchisor has sufficient power through its rights under 
arrangements with franchisees and through the practical application of those arrangements, to direct the relevant activities of the 
franchisee that most significantly affect the returns (profits or losses) of the franchisee. 

At least on an annual basis, the directors of HNHL assess the requirements of control in accordance with AASB 10 Consolidated 
Financial Statements.  During the 2020 financial year, after considering both the legal arrangements in place between the 
consolidated entity and Harvey Norman®, Domayne® and Joyce Mayne® franchisees and the practical application of those 
arrangements, the directors have continued to conclude that HNHL, or any subsidiary of HNHL, does not control the business 
operations of franchisees.  In particular, HNHL, or any subsidiary of HNHL, does not have any existing rights that give the 
consolidated entity the current ability to direct the relevant activities that most significantly affect the returns of the franchisee.  The 
ability to direct the relevant activities that most significantly affect the returns of the franchisee, rest with the franchisee.  

HNHL, or any subsidiary of HNHL, does not have any voting rights or legal ownership or any equity interest in any franchisee business.  
Each franchise business is operated by a separate legal entity which is independent of HNHL, or any subsidiary of HNHL.  The 
franchisee has the authority and decision-making responsibility over the day-to-day operation and administration of the franchisee 
business.  The franchisee has the substantive right to control the decisions regarding sales and pricing, inventory purchasing and 
inventory management, staff management (hiring, termination, staff numbers, remuneration, appointment of management) and 
employment of personnel including key management.   

The above assessment has resulted in the conclusion that the assets, liabilities and the results of franchisees in Australia are not 
consolidated by the consolidated entity because the consolidated entity does not control the business operations of Harvey Norman®, 
Domayne® and Joyce Mayne® franchisees. 

 

Impairment of non-financial assets 

The consolidated entity assesses, at each reporting date, whether there is an indication that an asset may be impaired.  If any 
indication exists, or when annual impairment testing for an asset is required, the consolidated entity estimates the asset’s recoverable 
amount.  The recoverable amount of an asset or cash generating unit (CGU) is the higher of that asset or CGU’s fair value less costs to 
sell and its value in use.  Recoverable amount is determined for an individual asset, unless the asset does not generate cash inflows 
that are largely independent of those from other assets or groups of assets, in which case, the recoverable amount is determined for 
the CGU to which the asset belongs.  When the carrying amount of an asset or CGU exceeds its recoverable amount, the asset is 
considered impaired and is written down to its recoverable amount. 

An assessment is made at each reporting date to determine whether there is any indication that previously recognised impairment 
losses may no longer exist or may have decreased.  If such indication exists, the consolidated entity estimates the asset’s or CGU’s 
recoverable amount.  A previously recognised impairment loss is reversed only if there has been a change in the assumptions used to 
determine the asset’s recoverable amount since the last impairment loss was recognised.  The reversal is limited so that the carrying 
amount of the asset does not exceed its recoverable amount, nor exceed the carrying amount that would have been determined, net 
of depreciation, had no impairment loss been recognised for the asset in prior years.  Such reversal is recognised in the income 
statement.  

 
 
 
 
 

Recovery of deferred tax assets – refer to Note 5. Income Tax 
Expected credit loss assessment for financial assets – refer to Note 7. Trade and Other Receivables 
Valuation of freehold owner-occupied properties – refer to note 12. Property, Plant and Equipment 
Valuation of freehold investment properties – refer to Note 14. Investment Properties (Freehold) 
Valuation of investment properties (leasehold): right-of-use assets – refer to Note 15. Investment Properties (Leasehold):    
Right-of-Use Assets 
Determining the incremental borrowing rate and lease term – refer to Note 19. Lease Liabilities 
Provision for lease make good – refer to Note 21. Provisions 

 
 
  Measurement of the cost of equity–settled transactions – refer to Note 25. Reserves 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

89 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

Statement of Significant Accounting Policies (continued) 

(iii)    Taxes  

Refer to Note 5. Income Tax for accounting policy on current income tax and deferred tax. 

Goods and services tax (GST) 
Revenues, expenses and assets are recognised net of the amount of GST, except: 
 

when the GST incurred on a sale or purchase of assets and services is not payable or recoverable from the taxation authority, in 
which case the GST is recognised as part of the revenue or expense item or as part of the cost of acquisition of the asset as 
applicable.  
when receivables and payables are stated with the amount of GST included. 

 

The net amount of GST recoverable from, or payable to, the taxation authority is included as part of receivables or payables in the 
statement of financial position.  Commitments and contingencies are disclosed net of the amount of GST recoverable from, or 
payable to, the taxation authority. 

Cash flows are included in the statement of cash flows on a gross basis.  The GST component of cash flows arising from operating, 
investing and financing activities, which is recoverable from, or payable to, the taxation authority, is classified as operating cash flows. 

(iv)    Foreign currency translation 

Both the functional and presentation currency of Harvey Norman Holdings Limited and its subsidiaries is Australian dollars.   
Transactions in foreign currencies are initially recorded in the functional currency at exchange rates prevailing at the date of the 
transaction.  Monetary assets and liabilities denominated in foreign currencies are retranslated at the exchange rate prevailing at 
balance date.  Differences arising on settlement or translation of monetary items are recognised in the income statement.  Non-
monetary items that are measured in terms of historical cost in a foreign currency are translated using the exchange rate as at the 
date of the initial transaction.  Non-monetary items measured at fair value in a foreign currency are translated using the exchange 
rates at the date when the fair value was determined. 

(f) Summary of New Standards Adopted by the Consolidated Entity 

(i) AASB 16 Leases – application date 1 July 2019 

The consolidated entity adopted AASB 16 Leases using the modified retrospective transition approach with the date of initial 
application of 1 July 2019.  Under this method, the standard is applied retrospectively with the cumulative effect of initially applying 
the standard recognised at the date of initial application.  Accordingly, the comparative information presented in this report for 
previous reporting periods was not restated to reflect the adoption of AASB 16 Leases.   

AASB 16 provides a single lease accounting model for identifying and measuring lease arrangements and requires a lessee to 
recognise assets and liabilities for all leases with a term of more than twelve (12) months, unless the underlying asset is of low value.   
The consolidated entity, as a lessee, will be required to recognise a right-of-use asset, representing its right to use the underlying 
asset over the lease term, and a lease liability, representing the present value of future lease payments. 

AASB 16 Leases - Transition method: 1 July 2019 

Leases of Owner-Occupied Properties and Plant and Equipment Leases 
Leasehold properties occupied by the consolidated entity primarily include company-operated stores, warehouses and offices that are 
leased from external landlords.  These leasehold properties are primarily located overseas and are occupied by the company-
operated stores located in New Zealand, Singapore, Malaysia, Ireland, Northern Ireland, Slovenia and Croatia.   

On transition, the right-of-use asset was measured at its carrying amount as if AASB 16 had been applied since the lease 
commencement date, but discounted using the lessee’s incremental borrowing rate at the date of initial application and translated at 
the rates of exchange at the date of transition (1 July 2019).  The right-of-use assets in respect of leases of owner-occupied properties 
are referred to as Property, plant and equipment: Right-of-use assets in this report.  

On transition, the lease liability was measured at the net present value of future payables under the lease, including option renewal 
periods, where the consolidated entity assessed that the probability of exercising the renewal was reasonably certain. 

The consolidated entity adopted the “modified retrospective” approach as permitted by AASB 16 at the date of transition.  Under 
this approach the cumulative effect of adopting AASB 16 was recognised as an adjustment to the opening balance of retained 
earnings at 1 July 2019, with no requirement to restate any comparative information. 

The effect of adopting AASB 16 as at 1 July 2019 for leases of owner-occupied properties and plant and equipment are as follows: 

Assets 

Property, plant and equipment: Right-of-use assets 

Property, plant and equipment (a) 

1 July 2019 
$000 
Increase/(Decrease) 

524,497 

(74,778) 

Impact on Total Assets 
(a)  The reclassifications relate to a property which had been previously accounted for under a finance lease arrangement and lease 

449,719 

make good assets.  

90 

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    
(f) Summary of New Standards Adopted by the Consolidated Entity (continued) 
(i) AASB 16 Leases – application date 1 July 2019 (continued) 

Liabilities 

Lease liabilities: Leases of owner-occupied properties and P&E leases 

Trade and other payables (c) 

Interest-bearing loans and borrowings (b) 

Other liabilities (c) 

Provisions (c) 

Deferred tax liabilities 

Impact on Total Liabilities 

1 July 2019 
$000 
Increase/(Decrease) 

538,146 

(727) 

(3,564) 

(11,950) 

(1,020) 

(14,231) 

506,654 

Impact on Net Assets 
(b)  The reclassification of pre-existing balances relates to finance leases previously recognised within interest-bearing loans and 

(56,935) 

borrowings.  

(c)  The consolidated entity adopted the modified retrospective approach as permitted by AASB 16 on the date of transition.  Under 
this approach, existing lease payables and provisions were recognised as an adjustment to the opening balance of retained 
earnings at 1 July 2019.  

Equity 

Retained profits 

Reserves 

Non-controlling interests 

Impact on Total Equity 

1 July 2019 
$000 
Increase/(Decrease) 

(38,948) 

(18,067) 

80 

(56,935) 

Leases of Properties Sub-Leased to External Parties 
In addition, the consolidated entity has a portfolio of property leases for competitive retail sites primarily for the purposes of being 
sub-leased to Harvey Norman®, Domayne® and Joyce Mayne® franchisees in Australia.  For these properties, the consolidated entity 
enters into property leasing arrangements with external landlords and then subsequently subleases these sites to franchisees, 
pursuant to a licence, terminable upon reasonable notice and, as such, is classified as an operating lease.  

On transition, the adoption of AASB 16 resulted in the recognition of a right-of-use asset which meets the definition of an investment 
property.  The consolidated entity adopted the fair value model in AASB 140 Investment Property and accordingly, the right-of-use 
asset was measured in accordance with the fair value model in AASB 140.  The right-of-use assets in respect of leases of properties 
sub-leased to external parties are referred to as Investment properties (Leasehold): Right-of-use assets in this report. 

On transition, the lease liability was measured at the net present value of future payables under the lease, including option renewal 
periods, where the consolidated entity assesses that the probability of exercising the renewal was reasonably certain.  

The effect of adopting AASB 16 as at 1 July 2019 for leases of investment properties sub-leased to external tenants are as follows: 

Assets 

Investment properties (Leasehold): Right-of-use assets 

Property, plant and equipment  

Impact on Total Assets 

Liabilities 

Lease liabilities: Leases of properties sub-leased to external parties 

Other liabilities (a) 

Provisions (a) 

Deferred tax liabilities 

Impact on Total Liabilities 

Impact on Net Assets 

1 July 2019 
$000 
Increase/(Decrease) 

608,845 

(380) 

608,465 

622,863 

(3,417) 

(3,919) 

(2,118) 

613,409 

(4,944) 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

91   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

(f) Summary of New Standards Adopted by the Consolidated Entity (continued) 
(i) AASB 16 Leases – application date 1 July 2019 (continued) 

(a) 

 Leases of properties sub-leased to external parties meets the definition of an investment property, and accordingly, the right-of-
use asset was measured in accordance with the fair value model under AASB 140.  Under this approach, existing lease payables 
and provisions were recognised as an adjustment to the opening balance of retained earnings at 1 July 2019.  

Equity 

Retained profits 

Impact on Total Equity 

1 July 2019 
$000 
Increase/(Decrease) 

(4,944) 

(4,944) 

Practical Expedients Applied on Transition   
The following practical expedients have been applied on transition: 
 
 
 

exclusion of leases with remaining terms of less than 12 months from 1 July 2019;  
exclusion of leases that are considered of low value;  
the application of a single discount rate to a portfolio of leases with reasonably similar characteristics (such as leases with a similar 
remaining lease term); and 
use of hindsight in determining the lease term where lease contracts include options to extend or terminate the lease. 

 

AASB 16: Reconciliation of operating lease commitments to lease liabilities as at transition date 
The following table reconciles the consolidated entity’s operating lease commitments at 30 June 2019 disclosed in the 2019 Annual 
Report of the consolidated entity to the lease liabilities recognised upon transition at 1 July 2019. 

Operating lease commitments as at 30 June 2019 

Commitments relating to leases contracted but not commenced 

Commitments relating to outgoings and service costs 

Commitments relating to short-term leases and other lease payments 

Commitments relating to leases previous classified as finance leases 

Optional extension periods not recognised as at 30 June 2019 

Impact of discounting and other adjustments (weighted average rate of 3.39%) 

Lease liabilities as at 1 July 2019 

AASB 16 Leases – Impact on Income Statement for 2020 Financial Year:  

$000 

693,555 

(19,986) 

(29,825) 

(4,102) 

3,564 

736,648 

(218,845) 

1,161,009 

Expenses Recognised Under AASB 16 Leases: 
Property, plant and equipment:  Right-of-use asset 
    - Depreciation expense 
Investment properties (leasehold):  Right-of-use asset   
    - Fair value re-measurement 

Finance costs:  Interest on lease liabilities (accretion)      

Total Expenses Under AASB 16 Leases 
Less: Lease payments made during FY20 (Note 19) excluding 
variable lease payments (short-term, low-value leases) 

Less: Other reclassifications under AASB 16 Leases 

Less: Foreign currency adjustments 
Incremental Decrease in Profit Before Tax  
on Adoption of AASB 16 Leases 

Leases of Owner-
Occupied Properties 
$000 

30 June 2020 

  Leases of Properties 
Sub-Leased to 
External Parties 
$000 

61,769 

- 

18,314 

80,083 
(75,916)   

(1,829)   

(104)   

2,234 

- 

74,206 

22,224 

96,430 
(89,392)   

-   
-   

7,038 

Total Leases  
$000 

61,769 

74,206 

40,538 

176,513 

(165,308) 

(1,829) 

(104) 

9,272 

92 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

(f) Summary of New Standards Adopted by the Consolidated Entity (continued) 

(ii) AASB 2020-4 Amendments to Australian Accounting Standards – COVID-19 Related Rent Concessions (effective 1 June 
2020) 

The standard allows the lessee to account for any COVID-19 related rent concessions received as a variable lease payment with the 
effect of the rent concession recognised directly in the income statement, rather than a lease modification, which generally requires a 
lessee to remeasure the lease liability by discounting the revised lease payments using a new discount rate under AASB 16 Leases.   

Accounting for any COVID-19 related rent concessions directly in the income statement is permissible provided the following 
conditions are met:  

1)  The change in lease payments results in revised consideration for the lease that is substantially the same as, or less than, 

the consideration for the lease immediately preceding the change; 

2)  Any reduction in lease payments affects only payments originally due on or before 30 June 2021; and 
3)  There is no substantive change to other terms and conditions of the lease.  

The consolidated entity has early adopted this standard for the year ended 30 June 2020 and has applied the exemption available in 
the standard. 

(g) Future Accounting Standards 

The table below lists the Australian Accounting Standards which have recently been issued or amended but not yet effective and have 
not been adopted by the consolidated entity for the year ended 30 June 2020.  The consolidated entity does not expect material 
impact on the application of the below standards.  

Reference 

AASB 2018-6 

AASB 2018-7 

AASB 2019-1 

AASB 2019-5 

  New standard   
  Amendments to the definition of a business 
  Amendments to the definition of material  
  Conceptual framework for financial reporting 
  Amendments to the disclosure of the effect of new IFRS standards not yet 

issued in Australia  

AASB 2020-1 

AASB 2020-3 

AASB 2014-10 

  Amendments to the classification of liabilities as current or non-current 
  Annual improvements 2018-2020 and other amendments 
  Amendments to sale or contribution of assets between an investor and its 

  Effective Date 

  Application Date 

  1 January 2020 

1 July 2020 

  1 January 2020 

1 July 2020 

  1 January 2020 

1 July 2020 

1 January 2020 

1 July 2020 

  1 January 2022 

1 July 2022 

  1 January 2022 

1 July 2022 

associate or joint venture  

1 January 2022 

 1 July 2022 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

93 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
               
 
                  
 
 
 
 
 
 
 
  
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

2. 

OPERATING SEGMENTS  

Operating Segment Revenue: 

30 June 2020 

Sales of 
Products to 
Customers 

June 2020 $000 
Revenues received 
from franchisees and 
other income items 

Total Revenue    
by Segment 

FRANCHISING OPERATIONS 

- 

949,037 

949,037 

Retail – New Zealand  

Retail – Singapore & Malaysia 

Retail – Slovenia & Croatia 

Retail – Ireland & Northern Ireland 

Other Non-Franchised Retail  

TOTAL RETAIL 

Retail Property  

TOTAL PROPERTY 

EQUITY INVESTMENTS 

OTHER 

960,185 

525,746 

154,362 

440,513 

224,780 

23,086 

11,685 

2,399 

8,491 

4,318 

983,271 

537,431 

156,761 

449,004 

229,098 

2,305,586 

49,979 

2,355,565 

25 

25 

- 

300,507 

300,507 

300,532 

300,532 

1,450 

1,450 

2,229 

14,996 

17,225 

INTER-COMPANY ELIMINATIONS 

(12,927) 

(65,108) 

(78,035) 

TOTAL SEGMENT REVENUE 

2,294,913 

1,250,861 

3,545,774 

Operating Segment Revenue: 

30 June 2019 

June 2019 $000 

Sales of 
Products to 
Customers 

Revenues received 
from franchisees and 
other income items 

Total Revenue 
by Segment 

FRANCHISING OPERATIONS 

- 

838,665 

838,665 

Retail – New Zealand  

Retail – Singapore & Malaysia 

Retail – Slovenia & Croatia 

Retail – Ireland & Northern Ireland 

Other Non-Franchised Retail  

TOTAL RETAIL 

Retail Property  

TOTAL PROPERTY  

EQUITY INVESTMENTS 

OTHER 

INTER-COMPANY ELIMINATIONS 

935,096 

555,467 

148,922 

370,154 

221,899 

21,877 

12,937 

2,256 

8,098 

5,362 

956,973 

568,404 

151,178 

378,252 

227,261 

2,231,538 

50,530 

2,282,068 

33 

33 

- 

2,871 

(324) 

332,126 

332,126 

332,159 

332,159 

18,666 

18,666 

11,269 

14,140 

(65,189) 

(65,513) 

TOTAL SEGMENT REVENUE 

2,234,118 

1,186,067 

3,420,185 

94 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

2. 

OPERATING SEGMENTS (CONTINUED) 

Operating Segment Result: 

30 June 2020 

June 2020 $000 

Interest    
Expense 

Depreciation 
Expense 

Depreciation & 
Fair Value Re-
measurement    
of ROU Asset 

Impairment 
& 
Amortisation 
Expense 

Segment 
Result 
Before Tax 

Segment 
Result Before 
Interest, 
Taxation, 
Depreciation, 
Impairment & 
Amortisation 

FRANCHISING OPERATIONS 

495,847 

(23,698) 

(25,197) 

(78,060) 

(20,300) 

348,592 

Retail – New Zealand  

Retail – Singapore & Malaysia 

Retail – Slovenia & Croatia 

Retail – Ireland & Northern 
Ireland 

120,196 

73,550 

13,908 

43,263 

(4,282) 

(6,068) 

(908) 

(7,520) 

(7,059) 

(6,843) 

(2,701) 

(5,186) 

Other Non-Franchised Retail  

(2,640) 

(1,859) 

(2,525) 

TOTAL RETAIL 

248,277 

(20,637) 

(24,314) 

Retail Property  

TOTAL PROPERTY 

199,022 

(14,099) 

199,022 

(14,099) 

(11,430) 

(11,430) 

EQUITY INVESTMENTS 

(2,001) 

(152) 

- 

OTHER 

4,874 

(1,378) 

(5,075) 

(170) 

170 

- 

(9,354) 

(31,818) 

(1,723) 

(13,512) 

(1,508) 

(57,915) 

- 

- 

- 

- 

- 

(345) 

(1,206) 

(143) 

(172) 

99,156 

27,615 

8,433 

16,873 

(305) 

(8,837) 

(2,171) 

143,240 

(305) 

(305) 

173,188 

173,188 

- 

- 

- 

(2,153) 

(1,579) 

- 

INTER-COMPANY 
ELIMINATIONS 

TOTAL SEGMENT RESULT 
BEFORE TAX 

Operating Segment Result: 

30 June 2019 

Retail – New Zealand  

Retail – Singapore & Malaysia 

Retail – Slovenia & Croatia 

Retail – Ireland & Northern Ireland 

Other Non-Franchised Retail  

TOTAL RETAIL 

Retail Property  

TOTAL PROPERTY 

945,849 

(59,794) 

(66,016) 

(135,975) 

(22,776) 

661,288 

June 2019 $000 

Interest    
Expense 

Depreciation 
Expense 

Impairment & 
Amortisation 
Expense 

Segment Result    

Before Tax 

  Segment Result 
Before Interest, 
Taxation, 
Depreciation, 
Impairment & 
Amortisation 

FRANCHISING OPERATIONS 

295,771 

(3,221) 

(25,648) 

(18,502) 

248,400 

84,598 

44,674 

10,487 

15,255 

(12,200) 

142,814 

- 

(87) 

(416) 

(2,424) 

(1,531) 

(4,458) 

(6,851) 

(6,483) 

(2,447) 

(4,867) 

(2,443) 

(355) 

(1,049) 

(167) 

(167) 

(497) 

(23,091) 

(2,235) 

235,083 

(19,463) 

235,083 

(19,463) 

(10,634) 

(10,634) 

(305) 

(305) 

- 

77,392 

37,055 

7,457 

7,797 

(16,671) 

113,030 

204,681 

204,681 

18,398 

(9,950) 

- 

EQUITY INVESTMENTS 

18,595 

(197) 

- 

OTHER 

4,999 

(1,711) 

(4,990) 

(8,248) 

INTER-COMPANY ELIMINATIONS 

(268) 

268 

- 

- 

TOTAL SEGMENT RESULT BEFORE 
TAX 

696,994 

(28,782) 

(64,363) 

(29,290) 

574,559 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

95 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

2.  OPERATING SEGMENTS (CONTINUED) 

Operating Segment Assets and 
Liabilities: 30 June 2020 

Segment 
Assets 

Inter-
company 
Eliminations 

Segment 
Assets After 
Eliminations 

Segment 
Liabilities 

Inter-
company 
Eliminations 

Segment 
Liabilities 
After 
Eliminations 

Segment Assets 

Segment Liabilities 

June 2020 $000 

FRANCHISING OPERATIONS 

3,495,462 

(2,222,820) 

1,272,642 

916,694 

(139,436) 

777,258 

Retail – New Zealand  

Retail – Singapore & Malaysia 

Retail – Slovenia & Croatia 

Retail – Ireland & Northern Ireland 

Other Non-Franchised Retail  

TOTAL RETAIL 

Retail Property  

434,573 

446,675 

74,388 

243,916 

211,721 

- 

434,573 

269,969 

(1,671) 

(3,260) 

(262) 

445,004 

298,827 

71,128 

63,719 

243,654 

266,188 

(4,188) 

(40,670) 

(368) 

(615) 

(43,627) 

168,094 

237,933 

(144,973) 

1,411,273 

(48,820) 

1,362,453 

1,136,636 

(190,814) 

265,781 

258,157 

63,351 

265,573 

92,960 

945,822 

3,061,520 

(63,486) 

2,998,034 

2,040,088 

(1,848,851) 

191,237 

Property Developments for Resale  

16,186 

- 

16,186 

- 

- 

- 

TOTAL PROPERTY 

3,077,706 

(63,486) 

3,014,220 

2,040,088 

(1,848,851) 

191,237 

EQUITY INVESTMENTS 

45,688 

- 

45,688 

1,737 

- 

1,737 

OTHER 

188,513 

(58,141) 

130,372 

261,223 

(214,166) 

47,057 

TOTAL SEGMENT ASSETS / 
LIABILITIES BEFORE TAX 

8,218,642 

(2,393,267) 

5,825,375* 

4,356,378 

(2,393,267) 

1,963,111* 

Operating Segment Assets and 
Liabilities: 30 June 2019 

Segment 
Assets 

Inter-
company 
Eliminations 

Segment 
Assets After 
Eliminations 

Segment 
Liabilities 

Inter-
company 
Eliminations 

Segment 
Liabilities 
After 
Eliminations 

Segment Assets 

Segment Liabilities 

June 2019 $000 

FRANCHISING OPERATIONS 

3,006,917 

(2,078,590) 

928,327 

234,661 

(10,340) 

224,321 

Retail – New Zealand  

Retail – Singapore & Malaysia 

Retail – Slovenia & Croatia 

Retail – Ireland & Northern Ireland 

Other Non-Franchised Retail  

TOTAL RETAIL 

Retail Property  

267,981 

199,964 

56,675 

86,553 

175,065 

786,238 

- 

267,981 

103,973 

(1,772) 

(3,115) 

(119) 

(46,765) 

(51,771) 

198,192 

119,811 

53,560 

86,434 

46,526 

129,126 

128,300 

220,853 

734,467 

620,289 

(4,031) 

(40,141) 

(753) 

(416) 

(141,443) 

(186,784) 

99,942 

79,670 

45,773 

128,710 

79,410 

433,505 

2,976,650 

(25,319) 

2,951,331 

2,331,761 

(1,820,345) 

511,416 

Property Developments for Resale  

36,666 

- 

36,666 

- 

- 

- 

TOTAL PROPERTY 

3,013,316 

(25,319) 

2,987,997 

2,331,761 

(1,820,345) 

511,416 

EQUITY INVESTMENTS 

44,344 

- 

44,344 

5,470 

- 

5,470 

OTHER 

161,871 

(58,262) 

103,609 

280,166 

(196,473) 

83,693 

TOTAL SEGMENT ASSETS / 
LIABILITIES BEFORE TAX 

7,012,686 

(2,213,942) 

4,798,744* 

3,472,347 

(2,213,942) 

1,258,405* 

* Segment liabilities are exclusive of income tax payable and deferred tax assets and deferred tax liabilities 

96 

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

2. 

OPERATING SEGMENTS (CONTINUED) 

The consolidated entity operates predominantly in ten (10) operating segments: 

Operating Segment 

  Description of Segment  

Franchising Operations  

Consists of the franchisor operations of the consolidated entity, but does not include the results, assets, 
liabilities or operations of any Harvey Norman®, Domayne® and Joyce Mayne® franchisees.  

Retail – New Zealand 

Consists of the wholly-owned operations of the consolidated entity in the retail trading operations in New 
Zealand under the Harvey Norman® brand name. 

Retail – Singapore & 
Malaysia   

Consists of the controlling interest of the consolidated entity in the retail trading operations in Singapore 
and Malaysia under the Harvey Norman® and Space Furniture® brand names. 

Retail – Slovenia & 
Croatia 

Consists of the wholly-owned operations of the consolidated entity in the retail trading operations in 
Slovenia and Croatia under the Harvey Norman® brand name. 

Retail – Ireland & 
Northern Ireland 

Consists of the wholly-owned operations of the consolidated entity in the retail trading operations in Ireland 
and Northern Ireland under the Harvey Norman® brand name. 

Other Non-Franchised 
Retail 

Consists of the retail and wholesale trading operations in Australia which are wholly-owned, controlled or 
jointly-controlled by the consolidated entity, and does not include the operations of any Harvey Norman®, 
Domayne® and Joyce Mayne® franchisees.  

Retail Property 

Consists of freehold land and buildings that are owned by the consolidated entity for each site that are fully 
operational or are ready for operations.  The revenue and results of this segment consists of rental income, 
outgoings recovered and the net property revaluation increments and/or decrements recognised in the 
Income Statement.  This segment includes the mining camp accommodation joint ventures. 

Property Developments  

for Resale        

Consists of freehold land and buildings acquired by the consolidated entity, to be developed, or currently 
under development, for the sole purpose of resale at a profit.  This segment includes land and buildings 
held for sale, which were previously reported in the Retail Property segment. 

Equity Investments 

This segment refers to the investment in, and trading of, equity investments. 

Other 

This segment primarily relates to credit facilities provided to related and unrelated parties and other 
unallocated income and expense items. 

An operating segment is a component of an entity that engages in business activities from which it may earn revenues and incur 
expenses (including revenues and expenses relating to transactions with other components of the same entity), whose operating 
results are regularly reviewed by the entity's chief operating decision makers to make decisions about resources to be allocated to 
the segment and assess its performance and for which discrete financial information is available.  This includes start-up operations 
which are yet to earn revenues.  Management will also consider other factors in determining operating segments such as the 
existence of a line manager and the level of segment information presented to the Board of Directors. 

Operating segments have been identified based on the information provided to the chief operating decision makers – being the 
executive management team.  The consolidated entity aggregates two or more operating segments when they have similar economic 
characteristics, and the segments are similar in each of the following respects: 
 
 
 
  methods used to distribute the products or provide the services; and, if applicable 
 

nature of the products and services; 
nature of the production processes; 
type or class of customer for the products and services; 

nature of the regulatory environment. 

Operating segments that meet the quantitative criteria as prescribed by AASB 8 Operating Segments are reported separately.  
However, an operating segment that does not meet the quantitative criteria is still reported separately where information about the 
segment would be useful to users of the financial statements.  Information about other business activities and operating segments 
that are below the quantitative criteria are combined and disclosed in a separate category as “other segments”. 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

97 

 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

3.  REVENUES 

Revenue from contracts with customers and franchisees: 

Sale of products to customers (a) 

Services to customers (c) 
(included in Revenues and other income items line in the Income Statement)  

Franchise fees in accordance with franchise agreements (b) 
(included in Revenue received from franchisees in the Income Statement) 

Total revenue from contracts with customers and franchisees 

  CONSOLIDATED 

June  
2020 
$000 

June  
2019 
$000 

2,294,913 

2,234,118 

27,676 

780,237 

3,102,826 

27,536 

668,926 

2,930,580 

Refer to Table 1 on page 99 for a breakdown of revenues and the relationship to the reported operating segments of 
the consolidated entity - by Types of Contracts. 

Refer to Table 2 on page 100 for a breakdown of revenues and the relationship to the reported operating segments of 
the consolidated entity - by Primary Geographical Markets. 

Other revenue from franchisees: 

Rent and outgoings received from franchisees  

Interest to implement and administer the financial  
accommodation facilities 

Total other revenue received from franchisees (b) 

Gross revenue from other unrelated parties: 

Rent and outgoings received from external tenants 

Interest received from financial institutions and other parties 

Dividends received 

Total revenue from other unrelated parties (c) 

Other income items: 
Net property revaluation increment on Australian freehold    
investment properties 

Property revaluation increment for overseas controlled entity 

Net revaluation increment of equity investments to fair value 

Other income 

Total other income items (c)  

Disclosed in the Income Statement as follows: 

(a)   Sale of products to customers 

(b)   Revenue received from franchisees 

(c)   Revenues and other income items 

247,291 

28,338 

275,629 

98,610 

6,388 

1,450 

106,448 

34,268 

688 

- 

25,915 

60,871 

243,940 

30,782 

274,722 

95,982 

5,262 

2,711 

103,955 

69,289 

1,012 

15,955 

24,672 

110,928 

2,294,913 

1,055,866 

194,995 

2,234,118 

943,648 

242,419 

Revenue from Franchisees 
The application of AASB 15 Revenue from Contracts with Customers to franchise agreements with franchisees requires the 
consolidated entity to recognise revenue from franchisees based on the amount it expects to receive in exchange for the 
provision of franchising operations’ activities to franchisees, pursuant to a franchise agreement.   

Sale of goods 
The customer obtains control over the product upon delivery and revenue is therefore recognised at the point in time the 
product is delivered or handed over to the customer.  Revenue is measured based on the consideration expected to be 
received, net of trade rebates and discounts paid. 

Revenue from services  
The consolidated entity provides repair services, installation services and delivery services to customers.  These services are sold 
either in their own contracts with the customers or bundled together with the sale of products.  The consolidated entity 
recognises revenue when the service is rendered.   For bundled packages, the consolidated entity accounts for individual 
products and services separately, if they are distinct.   

98 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

3. 

REVENUES (CONTINUED) 

Table 1.  Breakdown of Revenues and the relationship to the reported operating segments of the consolidated  
entity – by Types of Contracts: 

Operating Segments 

30 June 2020 

TYPES OF CONTRACTS 
30 June 2020 $000 

  Sale of Products 
to Customers 

Services to 
Customers 

Franchise Fees 
from Franchisees 

Total Revenue from 
Contracts with 
Customers and 
Franchisees 

FRANCHISING OPERATIONS 

- 

- 

780,237 

Retail – New Zealand  

Retail – Singapore & Malaysia 

Retail – Slovenia & Croatia 

Retail – Ireland & Northern Ireland 

Other Non-Franchised Retail  

TOTAL RETAIL 

Retail Property  

TOTAL PROPERTY 

EQUITY INVESTMENTS 

OTHER 

INTER-COMPANY ELIMINATIONS 

960,185 

525,746 

154,362 

440,513 

224,780 

2,305,586 

25 

25 

- 

2,229 

(12,927) 

13,933 

4,818 

1,759 

6,604 

562 

27,676 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

780,237 

974,118 

530,564 

156,121 

447,117 

225,342 

2,333,262 

25 

25 

- 

2,229 

(12,927) 

TOTAL SEGMENT REVENUE 

2,294,913 

27,676 

780,237 

3,102,826 

Operating Segments 

30 June 2019 

TYPES OF CONTRACTS 
30 June 2019 $000 

  Sale of Products 
to Customers 

Services to 
Customers 

Franchise Fees 
from Franchisees 

Total Revenue from 
Contracts with 
Customers and 
Franchisees 

FRANCHISING OPERATIONS 

- 

- 

668,926 

Retail – New Zealand  

Retail – Singapore & Malaysia 

Retail – Slovenia & Croatia 

Retail – Ireland & Northern Ireland 

Other Non-Franchised Retail  

TOTAL RETAIL 

Retail Property  

TOTAL PROPERTY 

EQUITY INVESTMENTS 

OTHER 

INTER-COMPANY ELIMINATIONS 

935,096 

555,467 

148,922 

370,154 

221,899 

2,231,538 

33 

33 

- 

2,871 

(324) 

13,952 

5,206 

1,728 

5,531 

1,119 

27,536 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

668,926 

949,048 

560,673 

150,650 

375,685 

223,018 

2,259,074 

33 

33 

- 

2,871 

(324) 

TOTAL SEGMENT REVENUE 

2,234,118 

27,536 

668,926 

2,930,580 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

99 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

3. 

REVENUES (CONTINUED) 

Table 2.  Breakdown of Revenues and the relationship to the reported operating segments of the consolidated 
entity – by Primary Geographical Markets: 

Operating Segments 

30 June 2020 

PRIMARY GEOGRAPHICAL MARKETS 
30 June 2020 $000 

Australia 

New 
Zealand 

Asia 

Europe 

Total Revenue 
from Contracts 
with Customers 
and Franchisees 

FRANCHISING OPERATIONS 

780,237 

- 

Retail – New Zealand  

Retail – Singapore & Malaysia 

Retail – Slovenia & Croatia 

Retail – Ireland & Northern Ireland 

Other Non-Franchised Retail  

TOTAL RETAIL 

Retail Property  

TOTAL PROPERTY 

EQUITY INVESTMENTS 

OTHER 

- 

- 

- 

- 

213,779 

213,779 

25 

25 

- 

2,229 

- 

- 

530,564 

- 

- 

- 

- 

- 

- 

156,121 

447,117 

- 

780,237 

974,118 

530,564 

156,121 

447,117 

225,342 

974,118 

- 

- 

- 

11,563 

985,681 

530,564 

603,238 

2,333,262 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

25 

25 

- 

2,229 

(12,927) 

INTER-COMPANY ELIMINATIONS 

(1,891) 

(10,424) 

(612) 

TOTAL SEGMENT REVENUE 

994,379 

975,257 

529,952 

603,238 

3,102,826 

Operating Segments 

30 June 2019 

Australia 

PRIMARY GEOGRAPHICAL MARKETS 
30 June 2019 $000 
Asia 

Europe 

New 
Zealand 

Total Revenue 
from Contracts 
with Customers 
and Franchisees 

FRANCHISING OPERATIONS 

668,926 

- 

Retail – New Zealand  

Retail – Singapore & Malaysia 

Retail – Slovenia & Croatia 

Retail – Ireland & Northern Ireland 

Other Non-Franchised Retail  

TOTAL RETAIL 

Retail Property  

TOTAL PROPERTY 

EQUITY INVESTMENTS 

OTHER 

INTER-COMPANY ELIMINATIONS 

- 

- 

- 

- 

214,359 

214,359 

33 

33 

- 

2,871 

(324) 

- 

- 

560,673 

- 

- 

- 

- 

- 

- 

150,650 

375,685 

- 

668,926 

949,048 

560,673 

150,650 

375,685 

223,018 

949,048 

- 

- 

- 

8,659 

957,707 

560,673 

526,335 

2,259,074 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

33 

33 

- 

2,871 

(324) 

TOTAL SEGMENT REVENUE 

885,865 

957,707 

560,673 

526,335 

2,930,580 

100 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

  CONSOLIDATED 

June  
2020 
$000 

June  
2019 
$000 

4.    EXPENSES AND LOSSES 

Employee benefits expense: 

Wages and salaries *   

Workers’ compensation  

Superannuation contributions 

Payroll tax * 

Share-based payments 

Other employee benefits 

Total employee benefits expense 

Finance costs:  

Interest on lease liabilities (accretion) 

Bank interest paid to financial institutions 

Other 

Total finance costs 

Occupancy expenses: 

Variable lease payments (including short-term and low-value leases) * 
Property, plant and equipment: Right-of-use assets 
    - Depreciation expense 
Investment properties (leasehold): Right-of-use assets  
    - Fair value re-measurement  

Other occupancy expenses 

Total occupancy expenses 

* these amounts are net of any COVID-19 support and assistance received for FY20 

Depreciation, amortisation and impairment: 
(included in administrative expenses in the Income Statement) 
Depreciation of: 
(excluding AASB 16 depreciation in occupancy expenses above) 

-    Buildings  

-    Plant and equipment  

Amortisation of: 

-    Computer software 

-    Net licence property and other intangible assets 

Impairment of non-trade debts receivable  

Impairment of non-current assets 

Impairment of other financial assets 

Total depreciation, amortisation and impairment 

Loss on restructure and consolidation of KEH 

5. 

(a) 

INCOME TAX 

Income tax recognised in the Income Statement: 

Current income tax: 

Current income tax charge 

Adjustments in respect of current income tax of previous years 

Deferred income tax: 

Relating to the origination and reversal of temporary differences 

Total income tax expense reported in the Income Statement 

297,214 

3,236 

16,612 

12,414 

745 

10,461 

340,682 

40,538 

17,829 

1,427 

59,794 

25,844 

61,769 

74,206 

77,222 

239,041 

10,983 

55,033 

19,814 

1,786 

- 

876 

300 

88,792 

- 

180,801 

(462) 

(5,074) 

175,265 

313,124 

3,174 

16,278 

12,107 

717 

8,523 

353,923 

- 

26,838 

1,944 

28,782 

184,780 

- 

- 

73,326 

258,106 

11,857 

52,506 

19,721 

1,175 

8,394 

- 

- 

93,653 

9,665 

128,456 

(135) 

37,236 

165,557 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

101 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

  CONSOLIDATED 

June  
2020 
$000 

June  
2019 
$000 

5.    INCOME TAX (CONTINUED) 
(b) 

Income tax recognised in the Statement of Changes in Equity: 

Deferred income tax:  

Net (loss) / gain on revaluation of cash flow hedges 

Net gain on revaluation of land and buildings 
Total income tax expense reported in other comprehensive income   

(14) 

4,559 

4,545 

3 

3,910 

3,913 

(c)  Reconciliation between income tax expense and prima facie 

income tax: 

Accounting profit before tax  

661,288 

574,560 

At the Australian statutory income tax rate of 30% (2019: 30%) 

198,386 

172,368 

Adjustments to arrive at total income tax expense recognised for 
the year: 

Transactions undertaken by  Harvey Norman Holdings Limited and 
Harvey Norman Holdings (Ireland) Limited as agreed under the terms of 
an Advance Pricing Arrangement with the Australian Taxation Office 
dated 6 February 2012 

Adjustments in respect of current income tax of previous years 

Share-based payment expenses 

Expenditure not allowable for income tax purposes 

Income not assessable for income tax purposes 

Unrecognised tax losses  

Utilisation of previously unrecognised tax losses 

Tax concession for research and development expenses 

Difference between tax capital gain and accounting profit on revaluation 
of pre-CGT properties 

Non-allowable building and motor vehicle depreciation 

Reversal of non-allowable building depreciation due to a legislative 
change in New Zealand in FY20 

Receipt of fully franked dividends 

Sundry items 

Effect of different rates of tax on overseas income and exchange rate 
differences 

Total adjustments 

Total income tax expense reported in the Income Statement 

Effective income tax rate (%) 

5,793 

(462) 

(36) 

1,194 

(894) 

294 

(7,899) 

(189) 

(304) 

488 

(14,766) 

(424) 

(382) 

(5,534) 

(23,121) 

175,265 

26.50% 

1,630 

(135) 

158 

171 

(66) 

7 

(2,768) 

(221) 

(154) 

1,348 

- 

(792) 

(636) 

(5,353) 

(6,811) 

165,557 

28.81% 

Tax consolidation 
Harvey Norman Holdings Limited (HNHL) and its 100% owned Australian resident subsidiaries are members of a tax 
consolidated group.  HNHL is the head entity of the tax consolidated group.  Members of the group have entered into a 
tax sharing agreement which provides for the allocation of income tax liabilities between the entities, should the head 
entity default on its tax payment obligations.  At the balance date, the possibility of default is remote.   

Wholly-owned companies of the tax consolidated group have entered into a tax funding agreement. The funding 
agreement provides for the allocation of current and deferred taxes on a modified standalone basis in accordance with the 
principles as outlined in UIG Interpretation 1052 Tax Consolidation Accounting.  The allocation of taxes under the tax 
funding agreement is recognised as an increase or a decrease in the inter-company accounts of the subsidiaries with the 
tax consolidated head entity. 

102 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

STATEMENT OF 
FINANCIAL POSITION 

June 
2020 
$000 

June  
2019 
$000 

INCOME STATEMENT 

June 
2020 
$000 

June  
2019 
$000 

5 

INCOME TAX (CONTINUED) 

(d)  Deferred income tax assets and liabilities: 

Deferred income tax at 30 June relates to the following: 

Deferred tax liabilities: 

Revaluations of freehold investment properties to fair value 

(193,801) 

(185,556) 

9,876 

21,102 

Revaluations of owner-occupied land and buildings to fair value 

(39,699) 

(40,189) 

- 

- 

Non-allowable building depreciation in respect of properties in New 
Zealand 

Reversal of non-allowable building depreciation due to a legislative 
change in New Zealand in FY20 

Reversal of building depreciation expense for freehold investment 
properties 

Research and development 

Other items 

Total deferred tax liabilities 

Deferred tax assets: 

Employee provisions 

Unused tax losses and tax credits 

Right-of-use assets and lease liabilities 

Losses in respect of the Coomboona joint venture 

Other provisions 

Provision for lease makegood 

Provision for deferred lease expenses 

Lease incentives 

Provision for executive remuneration 

Revaluations of owner-occupied land and buildings to fair value 

(15,389) 

(13,831) 

1,897 

(515) 

14,766 

- 

(14,766) 

- 

(116,570) 

(105,152) 

(15,279) 

(16,531) 

(5,020) 

(4,108) 

(370,992) 

(365,367) 

11,736 

(1,123) 

830 

12,782 

(276) 

460 

9,862 

3,444 

17,410 

11,365 

11,451 

401 

- 

- 

822 

1,527 

9,817 

260 

- 

11,665 

7,959 

442 

1,273 

1,206 

811 

1,388 

(120) 

(3,206) 

(8,013) 

300 

(2,397) 

(78) 

- 

- 

(10) 

- 

(396) 

(41) 

- 

7,134 

(4,093) 

(44) 

(72) 

136 

1,059 

- 

Total deferred tax assets 

56,282 

34,821 

Total deferred tax 

(314,710) 

(330,546) 

(5,074) 

37,236 

          The consolidated entity has not recognised deferred tax assets relating to tax losses of $176.00 million (2019: $195.32 million)       
          which are available for offset against taxable profits of the companies in which the losses arose.   

          At 30 June 2020, no deferred tax liability has been recognised (2019: nil) in respect of the unremitted earnings of certain                     
          subsidiaries, associates or joint ventures. 

Current income tax 
Current income tax assets and liabilities are measured at the amount expected to be recovered from or paid to the taxation authorities.  
The tax rates and tax laws used to compute the amount are those that are enacted or substantively enacted at the reporting date in the 
countries where the consolidated entity operates and generates taxable income.   

Current income tax relating to items recognised directly in equity are recognised in equity, and not in the income statement.  

Deferred income tax 
Deferred tax is provided using the liability method on temporary differences between the tax bases of assets and liabilities and their 
carrying amounts for financial reporting purposes at the reporting date.  Deferred tax assets and liabilities are measured at the tax rates 
that are expected to apply in the year when the asset is realised or the liability is settled, based on tax rates and tax laws that have been 
enacted or substantively enacted at the reporting date.  Deferred tax assets and deferred tax liabilities are offset only if a legally 
enforceable right exists to set off current tax assets against current tax liabilities, and the deferred tax assets and liabilities relate to the 
same taxable entity and the same taxation authority.  Deferred tax items recognised outside the income statement are recognised in 
correlation to the underlying transaction either in other comprehensive income or directly in equity.   

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

103 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

5.    INCOME TAX (CONTINUED) 

Deferred income tax (continued) 
Deferred tax assets are recognised for all deductible temporary differences, the carry forward of unused tax credits and unused tax 
losses, to the extent that it is probable that taxable profit will be available against which the deductible temporary differences and the 
carry forward of unused tax credits and unused tax losses can be utilised.  The carrying amount of deferred tax assets are reviewed at 
each reporting date and reduced to the extent that it is no longer probable that sufficient taxable profit will be available to allow all, or 
part of, the deferred tax asset to be utilised.  

Deferred tax assets and liabilities are not recognised if temporary differences arise from the initial recognition of an asset or liability in a 
transaction that is not a business combination and, at the time of the transaction, affects neither the accounting profit nor taxable profit 
or loss.  

Unrecognised deferred tax assets are reassessed at each reporting date and recognised to the extent that it has become probable that 
future taxable profit will allow the deferred tax asset to be recovered.  

IFRIC Interpretation 23:  Uncertainty over Income Tax Treatment  
The Interpretation addresses the accounting for income taxes when tax treatments involve uncertainty that affects the application of 
AASB 112 Income Taxes.  It does not apply to taxes or levies outside the scope of AASB 112, nor does it specifically include 
requirements relating to interest and penalties associated with uncertain tax treatments. 

The consolidated entity determines whether to consider each uncertain tax treatment separately or together with one or more other 
uncertain tax treatments and uses the approach that better predicts the resolution of the uncertainty.  Since the consolidated entity 
operates in a complex multinational environment, it has assessed whether the Interpretation had an impact on its consolidated financial 
statements.  

Upon adoption of the Interpretation, the consolidated entity considered whether it has any uncertain tax positions, particularly those 
relating to transfer pricing.  The tax filings of the Company and its subsidiaries in different jurisdictions include deductions relating to 
transfer pricing, and the taxation authorities may challenge those tax treatments.   

The consolidated entity determined that, based on its tax compliance and transfer pricing documentation, it is probable that its tax 
treatment (including those of its subsidiaries) will be accepted by the relevant taxation authorities.   

This Interpretation did not have an impact on the consolidated financial statements of the consolidated entity. 

Recovery of deferred tax assets 
Deferred tax assets are recognised for deductible temporary differences as the consolidated entity considers that it is probable that 
future taxable profit will be available to utilise those temporary differences.  Deferred tax assets are recognised for unused tax losses to 
the extent that it is probable that future taxable profit will be available against which the losses can be utilised.  Significant judgement is 
required to determine the amount of deferred tax assets that can be recognised, based upon the likely timing and the level of future 
taxable profits.   

6.  EARNINGS PER SHARE 

Basic earnings per share (cents per share) 

Diluted earnings per share (cents per share) 

The following reflects the income and HVN shares data used in the 
calculations of basic and diluted earnings per share:  

Profit after tax 

Less: Profit after tax attributable to non-controlling interests 

Profit after tax attributable to owners of the parent 

  CONSOLIDATED 

June  
2020 
$000 

39.19c 

39.15c 

486,023 

(5,482) 

480,541 

June  
2019 
$000 

33.94c 

33.91c 

409,002 

(6,685) 

402,317 

104 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

6 

EARNINGS PER SHARE (continued) 
Weighted average number of ordinary shares used in  
calculating basic earnings per share (a) 

Effect of dilutive securities (b) 
Adjusted weighted average number of ordinary shares used in  
calculating diluted earnings per share 

   NUMBER OF SHARES 

June 
2020 
Number 

June 
2019 
Number 

1,226,271,429 

1,159,443,029 

1,267,770 

1,114,644 

1,227,539,199 

1,160,557,673 

(a) 

(b) 

Weighted Average Number of Ordinary Shares 
The weighted average number of ordinary shares used in calculating basic earnings per share is inclusive of the new 
shares totalling 66,270,064 ordinary shares in the Company issued on 18 October 2019 pursuant to the pro-rata 
Entitlement Offer, weighted on a pro-rata basis from issue date to 30 June 2020. 

Effect of Dilutive Securities 
On 28 November 2016, the consolidated entity issued a total of 400,000 performance rights under Tranche 2 of the 2016 
LTI Plan to the Executive Directors. These performance rights are capable of exercise from 1 January 2020 to 31 
December 2022.  The performance rights were valued at grant date at $3.87 per entitlement share using a discounted 
cash flow technique.  Subject to the satisfaction of the financial performance condition (calculated exclusively based on 
RONA) and service conditions of the 2016 LTI Plan, the total fair value of Tranche 2 performance rights amounted to 
$1,548,000 in aggregate.  On 1 January 2020, 160,000 performance rights representing 40% of Tranche 2 of the 2016 LTI 
Plan had lapsed and will never be exercisable by the participants.  On 5 March 2020, 240,000 performance rights under 
Tranche 2 of the 2016 LTI Plan were exercised, reducing the unissued ordinary shares under Tranche 2 of the 2016 LTI 
Plan to nil. 

On 1 December 2017, the consolidated entity issued a total of 400,000 performance rights under Tranche 3 of the 2016 
LTI Plan to the Executive Directors. These performance rights are capable of exercise from 1 January 2021 to 31 
December 2023.  The performance rights were valued at grant date at $3.34 per entitlement share using a discounted 
cash flow technique.  Subject to the satisfaction of the financial performance condition (calculated exclusively based on 
RONA) and service conditions of the 2016 LTI Plan, the total fair value of Tranche 3 performance rights amounted to 
$1,336,000 in aggregate. 

On 4 December 2018, the consolidated entity issued a total of 549,500 performance rights under Tranche FY19 of the 
2016 LTI Plan to the Executive Directors. These performance rights are capable of exercise from 1 January 2022 to 30 
June 2024.  The performance rights were valued at grant date at $2.59 per entitlement share using a discounted cash flow 
technique. Subject to the satisfaction of the financial performance condition (calculated exclusively based on RONA) and 
service conditions of the 2016 LTI Plan, the total fair value of Tranche FY19 performance rights amounted to $1,423,205 in 
aggregate. 

On 2 December 2019, the consolidated entity issued a total of 549,500 performance rights under Tranche FY20 of the 
2016 LTI Plan to the Executive Directors. These performance rights are capable of exercise from 1 January 2023 to 30 
June 2025.  The performance rights were valued at grant date at $3.47 per entitlement share using a discounted cash flow 
technique.  Subject to the satisfaction of the financial performance condition (calculated exclusively based on RONA) and 
service conditions of the 2016 LTI Plan, the total fair value of Tranche FY20 performance rights amounted to $1,906,765 in 
aggregate. 

Performance rights issued under Tranche 3, Tranche FY19 and Tranche FY20 of the 2016 LTI Plan have been included in 
the calculation of diluted earnings per share.  There have been no conversions to, calls of, or subscriptions for ordinary 
shares or issues of potential ordinary shares since the reporting date. 

Basic EPS is calculated as net profit attributable to members, adjusted to exclude costs of servicing equity (other than 
dividends), divided by the weighted average number of ordinary shares, adjusted for any bonus elements. 

Diluted EPS is calculated as net profit attributable to members, adjusted for: 
 
 

costs of servicing equity (other than dividends); 
the after tax effect of dividends and interest associated with dilutive potential ordinary shares that have been recognised 
as expenses; and 
other non-discretionary changes in revenues or expenses during the year that would result from the dilution of potential 
shares, divided by the weighted average number of ordinary shares and dilutive potential ordinary shares, adjusted for 
any bonus element. 

 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

105 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

7. 

TRADE AND OTHER RECEIVABLES  

CURRENT 

Receivables from franchisees  

Trade receivables (a) 

Consumer finance loans (b) 

Allowance for expected credit loss (a) (b) 

Trade receivables, net 

Amount receivable in respect of finance leases (c) 

Non-trade debts receivable from (d): 

-     Related entities (including joint ventures and joint venture partners) 

-     Unrelated entities 

Allowance for expected credit loss (d)  

Non-trade debts receivable, net 

   CONSOLIDATED 

June 
2020 
$000 

June 
2019 
$000 

352,359 

607,731 

109,077 

2,258 

(3,716) 

107,619 

3,291 

23,059 

25,745 

(494) 

48,310 

104,359 

3,199 

(444) 

107,114 

3,306 

21,334 

3,096 

(719) 

23,711 

Total trade and other receivables (current) 

511,579 

741,862 

NON-CURRENT 

Trade receivables (a) 

Consumer finance loans (b)  

Allowance for expected credit loss (a) (b) 

Trade receivables, net 

Amounts receivable in respect of finance leases (c) 

Non-trade debts receivable from (d): 

-     Related entities (including joint ventures and joint venture partners) 

-     Unrelated entities 

Allowance for expected credit loss (d) 

Non-trade debts receivable, net 

7,276 

476 

(4) 

7,748 

912 

49,442 

19,835 

(28,668) 

40,609 

546 

677 

(6) 

1,217 

820 

50,939 

25,968 

(29,553) 

47,354 

Total trade and other receivables (non-current) 

49,269 

49,391 

Total trade and other receivables  

560,848 

791,253 

Trade and other receivables 
Trade and other receivables are classified, at initial recognition, and subsequently measured at amortised cost if both of the 
following conditions are met: 
 

The financial asset is held within a business model with the objective to hold financial assets in order to collect contractual 
cash flows, and 
The contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal 
and interest on the principal amount outstanding. 

 

Financial assets at amortised cost are subsequently subject to impairment reviews.  Gains or losses are recognised in the income 
statement when the asset is derecognised, modified or impaired.  The financial assets at amortised cost of the consolidated 
entity includes receivables from franchisees, trade receivables, consumer finance loans, non-trade debts receivable from related 
entities and unrelated entities and finance lease receivables.  

106 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

7. TRADE AND OTHER RECEIVABLES (CONTINUED) 

Impairment of financial assets 
The consolidated entity recognises an allowance for expected credit losses (ECLs) for financial assets measured at amortised 
cost.  ECLs are based on the difference between the contractual cash flows due in accordance with the contract and all the cash 
flows that the consolidated entity expects to receive, discounted at an approximation of the original effective interest rate.  The 
expected cash flows will include cash flows from the sale of collateral held or other credit enhancements that are integral to the 
contractual terms. 

For receivables from franchisees, consumer finance loans and non-trade debts receivable from related entities and unrelated 
entities, the consolidated entity applies the general approach, as prescribed in AASB 9 Financial Instruments, in calculating 
ECLs.  For trade receivables and finance leases, the consolidated entity applies the simplified approach, as prescribed in AASB 
9, in calculating ECLs.  The consolidated entity has established a provision matrix that is based on its historical credit loss 
experience, adjusted for forward-looking factors specific to the debtors and the economic environment.  

Receivables from franchisees 
Derni Pty Limited (Derni), a wholly-owned subsidiary of Harvey Norman Holdings Limited (HNHL), may, at the request of a 
franchisee, provide financial accommodation in the form of a revolving line of credit, to that franchisee.  The repayment of the 
indebtedness of that franchisee to Derni is secured by a security interest over all present and after-acquired property of that 
franchisee, pursuant to a General Security Deed (GSD). 

The receivables from franchisees balance of $352.36 million as at 30 June 2020 comprises the aggregate of the balances due from 
each franchisee to Derni, and is net of any uncollectible amounts.  The indebtedness of each franchisee to Derni is reduced on a 
daily basis by an electronic funds transfer process.  Each franchisee directs the financial institution of that franchisee to transfer 
the net cash receipts in the bank account of the franchisee to Derni, in reduction of outstanding indebtedness.   

Receivables from franchisees have been measured at amortised cost.  The consolidated entity has performed an assessment of 
the franchisee receivables and has calculated the expected credit loss by applying the general approach for provisioning for 
expected credit losses prescribed by AASB 9.  The expected credit loss assessment was conducted on the carrying value of 
franchisee receivables as at 30 June 2020 totalling $352.36 million.  Based on the assessment, receivables from franchisees 
are current and neither past due nor impaired as at 30 June 2020. 

(a)   Trade receivables and allowance for expected credit loss 

Trade receivables are non-interest bearing and are generally on 30-day terms.  An allowance has been made for estimated 
unrecoverable trade receivable amounts arising from the past sale of goods and rendering of services when there is objective 
evidence that an individual trade receivable is impaired.  An impairment loss of $3.68 million (2019: $0.26 million) has been 
recognised by the consolidated entity in the current year for trade receivables.  This amount has been included in the other expenses 
line item in the Income Statement. 

The ageing analysis of current and non-current trade receivables is as follows: 
 

$91.30 million of the trade receivables balance as at 30 June 2020 (2019: $88.76 million) are neither past due nor impaired.  It is 
expected that these balances will be collected by the consolidated entity on, or prior to, the due date. 
$21.36 million of the trade receivables balance as at 30 June 2020 (2019: $15.73 million) are past due but not impaired as there 
has not been a significant change in credit quality and the consolidated entity believes that the amounts are still considered 
recoverable.  The consolidated entity does not hold any collateral over these balances as at 30 June 2020 (2019: nil). 
$3.70 million of the trade receivables balance as at 30 June 2020 (2019: $0.41 million) are past due and impaired, and have been 
provided for in full as at balance date. 

 

 

Ageing 
Analysis 

 Past due but not impaired  

 Past due and impaired  

  Neither past due 
nor impaired  

 31-60  
Days  

 61-90  
Days  

+90 
Days  

 31-60  
Days  

 61-90  
Days  

 +90 
Days  

2020 ($000) 

91,301 

8,593 

4,087 

8,675 

2019 ($000) 

88,764 

4,193 

3,486 

8,048 

78 

99 

98 

111 

3,521 

204 

 Total  

116,353 

104,905 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

107 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

7. TRADE AND OTHER RECEIVABLES (CONTINUED) 
(a)  Trade receivables and allowance for expected credit loss (continued) 

Reconciled to: 

Trade receivables (Current) 

Trade receivables (Non-current) 

Total trade receivables 

Movements in the allowance for expected credit loss for trade 
receivables were as follows: 

At 1 July 

Charge for the year 

Foreign exchange translation 

Amounts written off 

At 30 June 

(b)   Consumer finance loans and allowance for expected credit loss 

 CONSOLIDATED 

June 
2020 
$000 

109,077 

7,276 

116,353 

414 

3,684 

(10) 

(391) 

3,697 

June 
2019 
$000 

104,359 

546 

104,905 

751 

262 

24 

(623) 

414 

The consumer finance loans are non-interest bearing and are generally on 6 to 48 months interest-free terms.  The ageing analysis of 
current and non-current consumer finance loans is as follows: 
 

$1.70 million of the consumer finance loans at 30 June 2020 (2019: $3.64 million) are neither past due nor impaired.  It is 
expected that these balances will be collected by the consolidated entity on, or prior to, the due date.   
If a customer has missed a repayment in a consumer finance loan, the remaining balance of the consumer finance loan is treated 
as past due.  $1.01 million of the consumer finance loans balance as at 30 June 2020 (2019: $0.20 million) are past due but not 
impaired.  The consolidated entity does not hold any collateral over these balances and believes that these amounts will be 
recovered.  
$0.02 million of the consumer finance loans at 30 June 2020 (2019: $0.04 million) are past due and impaired, and have been 
provided for in full as at balance date. 

 

 

Ageing 
Analysis 

2020 ($000) 

2019 ($000) 

 Past due but not impaired  

 Past due and impaired  

Neither past due 
nor impaired  

 31-60  
Days  

 61-90  
Days  

+90 
Days  

 31-60  
Days  

 61-90  
Days  

 +90 
Days  

1,699 

3,642 

372 

132 

432 

22 

208 

44 

- 

- 

- 

- 

23 

36 

 Total  

2,734 

3,876 

 CONSOLIDATED 

June 
2020 
$000 

2,258 

476 

2,734 

36 

- 

(13) 

23 

June 
2019 
$000 

3,199 

677 

3,876 

32 

17 

(13) 

36 

Reconciled to: 

Consumer finance loans (current) 

Consumer finance loans (non-current) 

Total consumer finance loans  

Movements in the allowance for expected credit loss for consumer 
finance loans were as follows: 

At 1 July 

Charge for the year  

Amounts written off 

At 30 June 

108 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

7. TRADE AND OTHER RECEIVABLES (CONTINUED) 
(c)    Finance lease receivables and allowance for expected credit loss          

Finance lease receivables are reconciled as follows: 

Aggregate of minimum lease payments and guaranteed residual 
values: 

Not later than one year 

Later than one year but not later than five years 

Future finance revenue: 

Not later than one year 

Later than one year but not later than five years 

Net finance lease receivables 

Reconciled to: 

Amounts receivable in respect of finance leases (current) 

Amounts receivable in respect of finance leases (non-current) 

Total finance lease receivables 

 CONSOLIDATED 

June 
2020 
$000 

3,438 

1,019 

4,457 

(147) 

(107) 

4,203 

3,291 

912 

4,203 

June 
2019 
$000 

3,418 

896 

4,314 

(112) 

(76) 

4,126 

3,306 

820 

4,126 

The consolidated entity offers finance lease arrangements as part of the consumer finance business.  Finance leases are offered in 
respect of motor vehicles and livestock with lease terms not exceeding 4 years.  All finance leases are at fixed rates for the term of the 
lease.  A provision is made for estimated unrecoverable finance lease receivable amounts when there is objective evidence that a 
finance lease receivable is impaired.  No impairment loss was recognised in the FY20 financial year (2019: nil).   

The ageing analysis of current and non-current finance lease receivables is as follows: 
 
 

$1.48 million of the finance lease receivable balance as at 30 June 2020 (2019: $1.40 million) are neither past due nor impaired.  
$2.72 million of the finance lease receivable balance as at 30 June 2020 (2019: $2.73 million) are past due but not impaired.  
These receivables are subject to regular monitoring to ensure that they are recoverable.  As at balance date, there were no 
events that required the consolidated entity to sell or re-pledge the secured leased assets. 
There was no finance lease receivable balance as at 30 June 2020 that was past due and impaired (2019: nil).   

 

(d)   Non-trade debts receivable and allowance for expected credit loss 

Non-trade debts receivable are generally interest-bearing and are normally payable at call.  The aggregate balance of current and 
non-current non-trade debts receivable as at 30 June 2020 was $118.08 million (2019: $101.34 million) as follows:   
 

$69.24 million of the non-trade debts receivable balance as at 30 June 2020 (2019: $51.85 million) are neither past due nor 
impaired.  It is expected that these balances will be collected by the consolidated entity on, or prior to, the due date.   
$19.68 million of the non-trade debts receivable balance as at 30 June 2020 (2019: $19.22 million) are past due but not impaired.  
These receivables are subject to regular monitoring and periodic impairment testing to ensure that they are recoverable.   
$29.16 million of the non-trade debts receivable balance as at 30 June 2020 (2019: $30.27 million) are past due and impaired, 
and have been provided for in full as at balance date. 

 

 

At 30 June, the ageing analysis of non-trade debts receivable is as follows: 

 Past due but not impaired  

 Past due and impaired  

Ageing 
Analysis 

  Neither past due 
nor impaired  

 31-60  
Days  

 61-90  
Days  

2020 ($000) 

2019 ($000) 

69,241 

51,847 

- 

- 

- 

- 

+90 
Days  

19,678 

19,218 

 31-60  
Days  

 61-90  
Days  

 +90 
Days  

 Total  

- 

- 

- 

- 

29,162 

118,081 

30,272 

101,337 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

109 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
   
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

7. TRADE AND OTHER RECEIVABLES (CONTINUED) 
(d)  Non-trade debts receivable and allowance for expected credit loss (continued) 

Reconciled to: 

Non-trade debts receivable (current) 

Non-trade debts receivable (non-current) 

Total non-trade debts receivables  

Movements in the allowance for expected credit loss for non-trade 
debts receivable were as follows: 

At 1 July 

Charge for the year (iii)  

Reversal during the year (i) (ii) 

Utilisation of allowance for expected credit loss (iii) 

At 30 June 

 CONSOLIDATED 

June 
2020 
$000 

48,804 

69,277 

118,081 

30,272 

1,335 

(2,000) 

(445) 

29,162 

June 
2019 
$000 

24,430 

76,907 

101,337 

63,008 

3,786 

(4,494) 

(32,028) 

30,272 

(i)   Non-trade debts receivable from the KEH Partnership retail joint venture: 

As at 30 June 2018, the consolidated entity, through a wholly-owned subsidiary, had a 50% interest in KEH Partnership Pty Limited 
(KEH), a retail joint venture in Australia.  Effective 1 July 2018, a wholly-owned subsidiary of Harvey Norman Holdings Limited 
acquired all of the inventory assets of KEH.  Subsequently, there was a restructure of the KEH business where, by unanimous 
agreement in writing, each partner in the Partnership agreed to vary the interest of the respective partners in the Partnership, with 
the consolidated entity increasing its partnership interest in the Partnership to 99.02%.  The effect of this restructure was the 
consolidation and elimination of the commercial loans advanced to KEH.  This resulted in a net reversal of $4.49 million in FY19 in 
respect of the allowance for expected credit loss previously raised.  

(ii)   Non-trade debts receivable from mining camp joint venture:   

The consolidated entity has made commercial advances to the mining camp joint ventures totalling $32.85 million (2019: $34.95 
million) in aggregate as at 30 June 2020.   The recoverable amount of non-trade receivables advanced to the mining camp joint 
ventures was assessed during the year.  An impairment reversal of $2.00 million was recognised in the current year. No impairment 
loss or reversal was recognised in FY19.  The total balance of the allowance for expected credit loss as at 30 June 2020 relating to 
non-trade receivables from the mining camp joint ventures was $11.23 million (2019: $13.23 million). 

The recoverable amount for these non-trade receivables have been determined based on the present value of estimated cash flow 
projections as at 30 June 2020 for a five-year period, based on financial budgets and the assets held as security.  The effective interest 
rate applied to the cash flow projections was 7.5%.  Cash flow projections were limited to five years due to the inherent risks 
associated with the mining industry.  

Each of the key assumptions in the impairment assessment were subject to significant accounting estimates and assumptions about 
future economic conditions and its impact on the ongoing trading performance of the mining camp joint ventures and the possible 
commencement of future projects which are currently out to tender.  Judgement has been made, based on available information and 
these accounting estimates and assumptions, to each of these variables to assess the recoverable amount of the non-trade 
receivables as at balance date. 

(iii)   Non-trade debts receivable from the Coomboona joint venture: 

On 16 January 2019, the Administrator Sale of the Coomboona JV assets was completed and the Contract for Sale settled.  The 
secured creditors received net proceeds on sale of $40.50 million for the full discharge of the NCF receivables and the partial 
discharge of the HN JV Entity receivables.   After taking into account the net sales proceeds, a further impairment expense of $8.25 
million was recognised in December 2018, of which $3.25 million was recognised as an impairment loss in FY19 to reduce the value of 
the HN JV Entity receivables to its estimated recoverable amount.  Upon completion of the Administrator Sale and receipt of the net 
proceeds on sale, the total allowance for expected credit loss for Coomboona of $32.03 million was utilised and reversed in full in 
FY19.   

110 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

8.  OTHER FINANCIAL ASSETS  

CURRENT 

Equity investments at fair value through profit or loss 

Derivatives receivable 

Other current financial assets 

Total other financial assets (current) 

NON-CURRENT 

Equity investments at fair value through OCI 

Units in unit trusts  

Other non-current financial assets 

Total other financial assets (non-current) 

Total other financial assets 

 CONSOLIDATED 

June 
2020 
$000 

30,237 

- 

- 

30,237 

15,451 

414 

2,311 

18,176 

48,413 

June 
2019 
$000 

27,483 

5 

1,400 

28,888 

16,861 

414 

2,095 

19,370 

48,258 

Financial assets at fair value through profit or loss 
Financial assets at fair value through profit or loss include listed shares held for trading and derivative receivables.  Financial 
assets are classified as held for trading if they are acquired for the purpose of selling or repurchasing in the near term.  
Derivatives are also classified as held for trading unless they are designated as effective hedging instruments.  Financial assets 
at fair value through profit or loss are carried in the statement of financial position at fair value with net changes in fair value 
recognised in the income statement.   

Financial assets designated at fair value through OCI (equity instruments) 
Upon initial recognition, the consolidated entity can elect to classify irrevocably its equity investments as equity instruments 
designated at fair value through OCI when they meet the definition of equity under AASB 132 Financial Instruments: 
Presentation and are not held for trading.  The classification is determined on an instrument-by-instrument basis. Gains and 
losses on these financial assets are not recycled to the income statement.  Dividends are recognised as other income in the 
income statement when the right of payment has been established.  Equity instruments designated at fair value through OCI 
are not subject to an impairment assessment.  

9. 

INVENTORIES (CURRENT) 
Finished goods at cost 

Provision for obsolescence 

Total inventories (current) 

402,363 

(10,379) 

391,984 

403,154 

(7,189) 

395,965 

Inventories are valued at the lower of cost and net realisable value and are recorded net of all volume rebates, marketing and 
business development contributions and settlement discounts.  Costs are on a weighted average basis and include the 
acquisition cost, freight, duty and other inward charges.  Net realisable value is the estimated selling price in the ordinary 
course of business, less estimated costs necessary to make the sale. 

10.  OTHER ASSETS (CURRENT) 

Prepayments 

Other current assets 

Total other assets (current) 

30,723 

4,149 

34,872 

29,901 

7,640 

37,541 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

111 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

 CONSOLIDATED 

11. 

INTANGIBLE ASSETS  

CURRENT  

Net licence property (current) 

NON-CURRENT  

Net licence property (non-current) 

Other intangible assets (non-current) 

Computer software: 

At cost 

Accumulated amortisation and impairment 

Net computer software (non-current) 

Net intangible assets (non-current) 

Total net intangible assets  

Reconciliation of non-current computer software is as follows: 

Opening balance 

Additions 

Disposals 

Amortisation 

Net foreign currency differences arising from foreign operations 

Net computer software (non-current) 

June 
2020 
$000 

278 

2,494 

156 

214,688 

(154,335) 

60,353 

63,003 

63,281 

61,910 

19,167 

(921) 

(19,814) 

11 

60,353 

June 
2019 
$000 

370 

2,469 

252 

204,327 

(142,417) 

61,910 

64,631 

65,001 

65,607 

16,606 

(732) 

(19,721) 

150 

61,910 

Intangible assets 
Intangible assets, consisting of capitalised computer software assets, capitalised development expenditure and licence property 
are carried at cost less any accumulated amortisation and accumulated impairment losses.  Intangible assets are amortised on a 
straight line basis over their estimated useful lives, but not greater than a period of eight and a half (8.5) years.   

Intangible assets are tested for impairment where there are any indicators of impairment, either individually or at the cash 
generating unit level.  Useful lives are also examined on an annual basis and adjustments, where applicable, are made on a 
prospective basis.  The amortisation expense on intangible assets with finite lives are recognised in the income statement in the 
expense category consistent with the function of the intangible asset.   

Gain or loss arising from the derecognition of an intangible asset is measured as the difference between the net disposal 
proceeds and the carrying amount of the intangible asset, and is recognised in the income statement when the intangible asset 
is derecognised. 

112 

 
 
 
 
 
 
   
   
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
   
   
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
         
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

12.  PROPERTY, PLANT AND EQUIPMENT 

Land at fair value 

Buildings at fair value 

Net land and buildings at fair value  

Plant and equipment: 

At cost 

Accumulated depreciation 

Net plant and equipment 

Lease make good asset: 

At cost 

Accumulated depreciation 

Net lease make good asset 

Total plant and equipment 

Total property, plant and equipment: 

Land and buildings at fair value 

Plant and equipment at cost 

Total property, plant and equipment 

Accumulated depreciation and amortisation 

Total written down amount 

 CONSOLIDATED 

June 
2020 
$000 

June 
2019 
$000 

150,235 

252,681 

402,916 

837,764 

(577,791) 

259,973 

- 

- 

- 

199,078 

242,135 

441,213 

828,962 

(577,100) 

251,862 

7,042 

(3,910) 

3,132 

259,973 

254,994 

402,916 

837,764 

1,240,680 

(577,791) 

662,889 

441,213 

836,004 

1,277,217 

(581,010) 

696,207 

195,490 

- 

- 

2,962 

(1,128) 

(7,162) 

- 

8,916 

199,078 

236,971 

7,204 

(341) 

9,272 

(10,647) 

(9,505) 

- 

9,181 

242,135 

441,213 

Reconciliation of the carrying amounts of property, plant and equipment were as follows: 

Land at fair value (a): 

Opening balance 

Additions 

Disposals 

Increase resulting from revaluation 

Depreciation of leasehold land (b) 

Reclassification to assets held for sale 

Reclassification to leasehold properties: right-of-use assets 
Net foreign currency differences arising from foreign operations 

Closing balance  

Buildings at fair value (a): 

Opening balance 

Additions 

Disposals 

Increase resulting from revaluation 

Depreciation for the year 

Reclassification to assets held for sale 

Reclassification to leasehold properties: right-of-use assets 

Net foreign currency differences arising from foreign operations 

Closing balance 

Net land and buildings at fair value 

199,078 

3,372 

(1,809) 

8,925 

- 

- 

(57,641) 

(1,690) 

150,235 

242,135 

16,471 

(1,542) 

20,477 

(10,897) 

- 

(10,930) 

(3,033) 

252,681 

402,916 

(a)  The net book value of land and buildings (other than land and buildings classified as freehold investment properties) would have 

been $199.36 million (2019: $225.49 million) if it was measured on a historical cost basis. 

(b)  The depreciation charge related to leasehold land located in Singapore.  Upon the first time application of AASB 16 Leases, the 

leasehold property in Singapore was reclassified as a leasehold property: right-of-use asset.   

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

113 

 
 
 
 
 
 
 
 
 
 
         
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

12. 

PROPERTY, PLANT AND EQUIPMENT (CONTINUED) 
Reconciliation of the carrying amounts of property, plant and equipment (continued): 
Plant and equipment at cost: 

 CONSOLIDATED 

June 
2020 
$000 

June 
2019 
$000 

Opening balance 

Additions 

Disposals 

Acquisition of a subsidiary 

Net foreign currency differences arising from foreign operations 

Closing balance 

Plant and equipment accumulated depreciation: 

Opening balance 

Depreciation for the year 

Disposals 

Acquisition of a subsidiary 

Net foreign currency differences arising from foreign operations 

Closing balance 

Net book value plant and equipment 

Leased plant and equipment at cost: 

Opening balance 

Additions 

Acquisition of a subsidiary 

Disposals 

Reclassification to leasehold properties: right-of-use assets 

Closing balance 

Leased plant and equipment accumulated depreciation: 

Opening balance 

Depreciation for the year 

Acquisition of a subsidiary 

Disposals 

Reclassification to leasehold properties: right-of-use assets 

Closing balance 
k
Net book value leased plant and equipment 

Lease make good asset at cost: 

Opening balance 

Additions 

Disposals 

Net foreign currency differences arising from foreign operations 

Reclassification to leasehold properties: right-of-use assets 

Closing balance 

Lease make good asset accumulated depreciation: 

Opening balance 

Depreciation for the year 

Disposals 

Net foreign currency differences arising from foreign operations 

Reclassification to leasehold properties: right-of-use assets 

Closing balance 

Net book value lease make good asset 

Total property, plant and equipment 

114 

822,143 

71,773 

(53,758) 

- 

(2,394) 

837,764 

573,729 

55,033 

(48,705) 

- 

(2,266) 

577,791 

259,973 

6,819 

- 

- 

- 

(6,819) 

- 

3,371 

- 

- 

- 

(3,371) 

- 

- 

7,042 

- 

(17) 

18 

(7,043) 

- 

3,910 

- 

(17) 

11 

(3,904) 

- 

- 

795,632 

76,863 

(66,005) 

5,656 

9,997 

822,143 

574,843 

50,548 

(59,945) 

1,582 

6,701 

573,729 

248,414 

6,475 

443 

69 

(168) 

- 

6,819 

2,120 

1,364 

14 

(127) 

- 

3,371 

3,448 

6,257 

908 

(429) 

306 

- 

7,042 

3,525 

594 

(377) 

168 

- 

3,910 

3,132 

662,889 

696,207 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

12. PROPERTY, PLANT AND EQUIPMENT (CONTINUED) 

Freehold owner-occupied properties 
Following initial recognition at cost, owner-occupied land and buildings are carried at fair value less any subsequent accumulated 
depreciation and accumulated impairment losses.  Depreciation is calculated on a straight-line basis over the estimated useful life 
of the asset as follows: 
 
 

Land – not depreciated 
Buildings – 20 to 40 years 

Any revaluation surplus is recorded in other comprehensive income and credited to the asset revaluation reserve in equity.  
However, to the extent that it reverses a revaluation decrease of the same asset previously recognised in the income statement, 
the increase is recognised in the income statement.  Any revaluation deficit is recognised in the income statement, except to the 
extent that it offsets a previous surplus of the same asset in the asset revaluation reserve.  

Any accumulated depreciation as at revaluation date is eliminated against the gross carrying amount of the asset and the net 
amount is restated to the fair value of the asset.   

Valuations are performed with sufficient regularity to ensure that the carrying amount does not differ materially from the fair value 
of the asset at the balance date.  

Plant and equipment assets 
Plant and equipment assets are recognised at historical cost less accumulated depreciation and any accumulated impairment 
losses.  Depreciation is calculated on a straight-line basis over the estimated useful life of the plant and equipment assets (3 to 20 
years).  The residual values, useful lives and amortisation methods of plant and equipment assets are reviewed, and adjusted if 
appropriate, at each financial year end.   

Derecognition and disposal 
An item of property, plant and equipment is derecognised upon disposal or when no future economic benefits are expected from 
its use or disposal.  Any gain or loss arising on derecognition of the asset (calculated as the difference between the net disposal 
proceeds and the carrying amount of the item) is included in the income statement when the asset is derecognised. 

Valuation of freehold owner-occupied properties 
The consolidated entity values land and buildings at fair value.  Fair value is determined by reference to market-based evidence, 
which is the amount for which the assets could be exchanged between a knowledgeable, willing buyer and a knowledgeable, 
willing seller in an arm’s length transaction as at the valuation date.   

The Board of Directors make an assessment of the fair value of each freehold owner-occupied property as at balance date.  This 
assessment is informed by:  
 

the information and advice contained in the last independent external valuation report for that property prepared by an 
external professionally qualified valuer who holds a recognised relevant professional qualification and has specialised 
expertise in the property being valued (Independent Valuer); 
the information and advice in the last internal valuation report for that property; 
the last management review for that property; and  
other information and professional or expert advice given or prepared by reliable and competent persons in relation to that 
property. 

 
 
 

Independent External Valuations 
Until 31 December 2019, the entire freehold owner-occupied property portfolio was independently valued at least once every 
three (3) years.  It was determined that for the second half of the 2020 financial year and thereafter, the entire freehold owner-
occupied property portfolio will be independently valued by an Independent Valuer at least once every two (2) years. 

Internal Valuation and Reviews 
Freehold owner-occupied properties not independently externally valued as at balance date are subject to an internal valuation or 
a management review, performed by persons qualified by relevant education, training or experience.  

The key assumptions used to determine the fair value of freehold owner-occupied properties, and the relevant sensitivity analysis, 
are disclosed in 12(b) and 12(c).  

Financial Reporting Impacts of COVID-19: 
Land of $150.24 million and buildings of $252.68 million are measured at fair value at 30 June 2020.  Land and buildings measured 
at fair value are also subject to similar valuation uncertainties as described in Note 14. Investment Properties: Freehold.  The 
COVID-19 pandemic has created a higher degree of uncertainty regarding the assessment of fair value, particularly around the 
critical assumptions regarding market rents, capitalisation rates, terminal yields and discount rates.  As a result, estimated fair 
values may change significantly and unexpectedly over a relatively short period of time.   

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

115 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

12. PROPERTY, PLANT AND EQUIPMENT (CONTINUED)  
(a)  Reconciliation of owner occupied properties – land and buildings at fair value  

New Zealand 

Slovenia 

Singapore 

Australia 

Ireland 

T 

Total 

Retail 

Warehouse 

Retail 

Warehouse 

   Opening balance 

Additions 

Disposals 

Fair value adjustments 

Depreciation for the year 

Transfer to property: ROU assets 

Transfer to assets held for sale 

Change in class of property 

Net foreign currency differences  

$000 

$000 

261,851 

17,794 

(24) 

21,775 

(8,480) 

- 

- 

(4,447) 

(5,672) 

- 

12 

- 

1,043 

(109) 

- 

- 

4,447 

(95) 

$000 

75,342 

- 

- 

6,019 

(1,819) 

- 

- 

- 

772 

Closing balance 

282,797 

5,298 

80,314 

(b)  Fair value measurement, valuation techniques and inputs   

$000 

3,355 

- 

(3,327) 

- 

(61) 

- 

- 

- 

33 

- 

Retail 

$000 

68,420 

- 

- 

- 

- 

(68,571) 

- 

- 

151 

- 

Office 

$000 

8,438 

- 

- 

(249) 

(23) 

- 

- 

- 

(73) 

Retail 

$000 

7,638 

2,037 

- 

463 

(88) 

- 

- 

- 

- 

Retail 

$000 

2020 

$000 

2019 

$000 

16,169 

441,213 

432,461 

- 

- 

351 

(317) 

- 

- 

- 

19,843 

(3,351) 

29,402 

(10,897) 

(68,571) 

- 

- 

7,204 

(341) 

12,234 

(11,775) 

- 

(16,667) 

- 

161 

(4,723) 

18,097 

8,093 

10,050 

16,364 

402,916 

441,213 

Class of 
property 

Fair value 
hierarchy * 

Fair value   

Valuation technique 

Key unobservable inputs 

Range of unobservable inputs 

30 June 2020 $000 

Retail 

Level 3 

389,525 

Discounted cash flow 

Terminal yield 

Discount rate 

Income capitalisation 

Net market rent per sqm p.a. 

Capitalisation rate 

Direct sale comparison 

Price per sqm of lettable area 

Warehouse 

Level 3 

5,298 

Income capitalisation 

  Net market rent per sqm p.a. 

Office 

Level 3 

8,093 

Discounted cash flow 

Capitalisation rate 

Terminal yield 

Discount rate 

Income capitalisation 

Net market rent per sqm p.a. 

Capitalisation rate 

Direct sale comparison 

Price per sqm of lettable area 

Total 

402,916 

* Refer to Note 35 (e) on page 143 for the definition of level 3 fair value hierarchy 

4.38% - 8.50% 

5.50% - 8.90% 

$128 - $362  

4.75% - 8.63% 

$7,621  

$100  

5.60% 

3.50% 

4.00% 

$215 - $250  

3.30% 

$7,671 - $9,529  

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

116 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

12. PROPERTY, PLANT AND EQUIPMENT (CONTINUED) 
(b) Fair value measurement, valuation techniques and inputs (continued) 

The income capitalisation method of valuation was used for the valuation of retail and warehouse properties in New Zealand.  A 
discounted cash flow method was undertaken in respect of the same properties as a secondary method.  There were no material 
differences between the income capitalisation method result and the discounted cash flow method result.   

The income capitalisation method of valuation was used for the valuation of one (1) retail owner-occupied property in Australia.  A direct 
sale comparison method was used for the same property as a secondary method.  There were no material differences between the income 
capitalisation method result and the direct sale comparison method result.  

The income capitalisation method of valuation was used for the valuation of retail properties in Slovenia.  The income capitalisation 
method of valuation was used for the valuation of one (1) retail property in Ireland.  The income capitalisation method, the direct sale 
comparison method and the discounted cash flow method were used for the valuation of office properties in Singapore.     

The table on the previous page includes the following descriptions and definitions relating to valuation techniques and key unobservable 
inputs used in determining the fair value: 

Income capitalisation method 
Under the income capitalisation method, a property’s fair value is estimated using the current market rental value generated by the 
property, which is divided by the appropriate market capitalisation rate.  

Discounted cash flow (“DCF”) method 
Under the DCF method, a property’s fair value is estimated using explicit assumptions about the benefits and liabilities of ownership over 
the asset’s life, including terminal value.  This involves the projection of a series of cash flows and the application of an appropriate market-
derived discount rate to establish the present value of the income stream. 

Direct sale comparison method 
Under the direct sale comparison method, a property’s fair value is estimated based on comparable transactions. The unit of comparison 
applied by the consolidated entity is the price per square metre. 

Net market rent 
Net market rent is the estimated amount for which a property or space within a property could lease between a willing lessor and a willing 
lessee on appropriate lease terms in an arm’s length transaction, after proper marketing and wherein the parties have each acted 
knowledgeably, prudently and without compulsion.  In addition, an allowance for recoveries of lease outgoings from tenants is made on a 
pro-rata basis (where applicable). 

Capitalisation rate 
The rate at which net market income is capitalised to determine the value of a property.  The rate is determined by reference to market 
evidence and independent external valuations received. 

Terminal yield 
The capitalisation rate used to convert income into an indication of the anticipated value of the property at the end of a given period when 
carrying out a discounted cash flow calculation.  The rate is determined by reference to market evidence and independent external 
valuations received. 

Discount rate 
Rate used to discount the net cash flows generated from rental activities during the period of analysis.  The rate is determined by reference 
to market evidence and independent external valuations received. 

Price per square metre 
Price per square metre is obtained based on recent transactions of similar properties around the vicinity.  Appropriate adjustments are 
made between the comparables and the property to reflect the differences in size, tenure, location, condition and prevailing market 
conditions and all other relevant factors affecting its value.  

(c) Sensitivity Information  

Key unobservable inputs 

Impact on fair value for 
significant increase in input 

Impact on fair value for 
significant decrease in input 

Net market rent 

Capitalisation rate 

Terminal yield 

Discount rate 

Increase 

  Decrease 

  Decrease 

  Decrease 

Price per square metre 

Increase 

  Decrease 

Increase 

Increase 

Increase 

  Decrease 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

117 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

12. PROPERTY, PLANT AND EQUIPMENT (CONTINUED) 
(c) Sensitivity Information (continued) 

The net market rent of a property and the capitalisation rate are key inputs of the income capitalisation valuation method.  The income 
capitalisation valuation method incorporates a direct interrelationship between the net market rent of a property and its capitalisation rate.  
This methodology involves assessing the total net market income generated by the property and capitalising this in perpetuity to derive a 
capital value.  Significant increases (or decreases) in rental returns and rent growth per annum in isolation would result in a significantly 
higher (or lower) fair value of the properties.  There is an inverse relationship between the capitalisation rate and the fair value of 
properties.  Significant increases (or decreases) in the capitalisation rate in isolation would result in a significantly lower (or higher) fair value 
of the properties. 

The discount rate and terminal yield are key inputs of the discounted cash flow method.  The discounted cash flow method incorporates a 
direct interrelationship between the discount rate and the terminal yield as the discount rate applied will determine the rate in which the 
terminal value is discounted to present value.  Significant increases (or decreases) in the discount rate in isolation would result in a 
significantly lower (or higher) fair value.  Similarly, significant increases (or decreases) in the terminal yield in isolation would result in a 
significantly lower (or higher) fair value.  In general, an increase in the discount rate and a decrease in the terminal yield could potentially 
offset the impact on the fair value of the properties.  

(d) Highest and best use 
For all freehold owner-occupied properties that are measured at fair value, the current use of the property is considered its highest and 
best use. 

13. 

PROPERTY, PLANT AND EQUIPMENT:   
RIGHT-OF-USE ASSETS 
AASB 16 transition adjustments 
Reclassification of pre-existing balances (b) 

As at 1 July 2019, post transition 

Additions 
Modifications and re-measurements 

Disposals and lease surrenders 

Depreciation for the year 

Foreign currency 

As at 30 June 2020 

RIGHT-OF-USE ASSETS 

Leasehold 
properties   

$000 
(a) 

Plant and 
equipment 
$000 

447,575 

71,330 

518,905 

53,588 
(55) 

(533) 

(59,619) 

(3,066) 

509,220 

2,144 

3,448 

5,592 

1,102 
- 

- 

(2,150) 

18 

4,562 

Total 
$000 

449,719 

74,778 

524,497 

54,690 
(55) 

(533) 

(61,769) 

(3,048) 

513,782 

(a)  The leasehold properties relate to leases of owner-occupied properties. 
(b)  The reclassifications relate to lease make good assets and a property which was previously accounted for under a finance 

lease arrangement. 

The geographical split of Property, Plant and Equipment: Right-of-Use Assets is as 
follows: 

Leases of owner-occupied properties and plant and equipment assets: 

Australia 

New Zealand 

Singapore & Malaysia 

Slovenia & Croatia 

Ireland & Northern Ireland 

Total leases of owner-occupied properties and plant and equipment assets 

30 June 2020 
$000 

35,144 

109,244 

245,443 

11,301 

112,650 

513,782 

Property, Plant and Equipment: Right-of-Use Assets  
The consolidated entity recognises right-of-use assets in respect of leases of property, plant and equipment at the commencement 
date of the lease (i.e. the date the underlying asset is available for use).  The initial measurement of right-of-use assets includes the 
amount of lease liabilities recognised, initial direct costs incurred, and lease payments made at or before the commencement date, 
less any lease incentives received.  Right-of-use assets are subsequently measured at cost, less any accumulated depreciation and 
impairment losses, and adjusted for any re-measurement of lease liabilities.  The right-of-use assets are depreciated on a straight-line 
basis over the shorter of its estimated useful life and the lease term.  Right-of-use assets are subject to an impairment assessment 
under AASB 136 Impairment of Assets at each reporting date.  

118 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

14.  INVESTMENT PROPERTIES: FREEHOLD 
Opening balance at beginning of the year, at fair value 

Net additions, disposals and transfers 

Net increase from fair value adjustments 

Closing balance at end of the year, at fair value  

 CONSOLIDATED 

June 
2020 
$000 

2,508,951 

50,111 

34,268 

2,593,330 

June 
2019 
$000 

2,429,397 

9,253 

70,301 

2,508,951 

      Below is a list of the top 20 freehold investment properties ranked in order of fair value as at 30 June 2020:  

Property  

Last 
Independent 
Valuation 
Date 

Independent 
Valuation at 
last valuation 
date 
 ($000) 

  Fair Value   
30 June 
2020  

  Cap Rate   
30 June 
2020  

($000) 

Penrith Homemaker Centre – Harvey Norman® / Domayne® 

Springvale Homemaker Centre – Harvey Norman® / Domayne® 

Maroochydore Homemaker Centre – Harvey Norman® / DM®  / JM® 

Alexandria Complex – Domayne® 

Silverwater Warehouse Complex 

Toowoomba Centre Complex – Harvey Norman® 

The Cambridge Park Centre – Harvey Norman® 

Perth City West Complex – Harvey Norman® / Domayne® (a) 

Auburn Complex – Domayne® (b) 

Albury Homemaker Centre – Harvey Norman® 

Maribyrnong Complex – Harvey Norman® 

Auburn Flagship Store Complex – Harvey Norman®  

Rutherford (Maitland) Complex – Harvey Norman® 

Browns Plains Homemaker Centre – Harvey Norman® 

Gepps Cross Home HQ – Harvey Norman® (a) 

Munno Para Shopping City – Harvey Norman® 

Bendigo Homemaker Centre  

Harvey Norman® (NSW) Commercial Showroom & Warehouse  

Devonport Homemaker Centre – Harvey Norman® 

Balgowlah Complex – Harvey Norman® 

TOTAL TOP 20 INVESTMENT PROPERTIES 

30 Jun 2019 

30 Jun 2020 

31 Dec 2018 

30 Jun 2020 

31 Dec 2018 

31 Dec 2019 

30 Jun 2018 

30 Jun 2020 

30 Jun 2020 

30 Jun 2019 

31 Dec 2019 

31 Dec 2018 

31 Dec 2017 

30 Jun 2019 

30 Jun 2019 

30 Jun 2018 

30 Jun 2018 

30 Jun 2020 

31 Dec 2018 

31 Dec 2019 

158,000 

169,243 

142,000 

142,000 

81,000 

63,000 

60,700 

61,800 

56,700 

57,500 

55,000 

52,000 

51,500 

48,500 

42,000 

41,800 

40,900 

40,000 

37,000 

36,000 

34,000 

34,500 

81,979 

63,000 

62,600 

62,312 

58,012 

57,500 

55,000 

52,210 

50,000 

49,383 

43,502 

42,754 

41,137 

41,094 

38,440 

36,000 

35,056 

34,602 

  1,215,824* 

(%) 

6.75 

6.75 

7.25 

6.25 

6.75 

7.50 

8.00 

7.00 

n/a  

7.75 

6.50 

6.75 

7.75 

8.00 

7.50 

7.25 

7.25 

5.75 

7.50 

6.50 

The fair value of the top 20 freehold investment properties amounted to $1.22 billion as at 30 June 2020, representing 46.9% of the 
total fair value of freehold investment properties of $2.59 billion.  The fair value of the remaining 117 freehold investment properties 
as at 30 June 2020 totalled $1.37 billion, representing 53.1% of the portfolio as at balance date.    
(a)  Balances represent the consolidated entity’s 50% ownership interest in the investment property. 
(b)  The direct sale comparison method was adopted in the last independent valuation. 

*  The difference between the fair value of the freehold investment property as at 30 June 2020 and the independent valuation as at   
    the last valuation date mainly relates to capital additions in respect of the freehold investment property between the periods.   

Valuation of Freehold Investment Properties 
Each freehold investment property, which is property held to earn rentals and/or for capital appreciation is initially measured at cost, 
including transaction costs, and subsequently valued at fair value.  Fair value is the price that would be received to sell an asset or 
paid to transfer a liability in an orderly transaction between market participants at the measurement date.  Gains and losses arising 
from changes in fair value of freehold investment properties are recognised in the income statement in the period in which they 
arise.  Investment property is derecognised when the property has been disposed of.  The difference between the net disposal 
proceeds and the carrying amount of the asset is recognised in the income statement in the period of derecognition.  

Each freehold investment property is the subject of a lease or licence in favour of independent third parties, including Harvey 
Norman®, Domayne® and Joyce Mayne® franchisees. 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

119 

 
 
  
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

14. 

INVESTMENT PROPERTIES: FREEHOLD (CONTINUED) 

Valuation Approach: 
The board of directors make an assessment of the fair value of each freehold investment property as at balance date.  This 
assessment is informed by: 
 

the information and advice contained in the last independent external valuation report for that property prepared by an 
external, professionally qualified valuer who holds a recognised relevant professional qualification and has specialised expertise 
in the property being valued (Independent Valuer); 
the information and advice contained in the last internal valuation report for that property (which was informed by the 
immediately preceding independent external valuation report for that property); 
the last management review for that property; and  
other information and professional or expert advice given or prepared by reliable and competent persons in relation to that 
property. 

 

 
 

Independent External Valuations 
Until 31 December 2019, the entire freehold investment property portfolio in Australia was independently valued at least once every 
three (3) years, on a rotational basis by an Independent Valuer.  Under this approach, approximately one-sixth of the portfolio was 
independently externally valued at least once every six (6) months.   

It was determined that for the second half of the 2020 financial year and thereafter, the entire freehold investment property 
portfolio in Australia will be independently valued by an Independent Valuer at least once every two (2) years on a rotational basis.   

For the 2020 financial year, sixty-one (61) valuations of freehold investment properties were performed by Independent Valuers: 
twenty-five (25) at 31 December 2019 and thirty-six (36) at 30 June 2020.  A total of 44.53% of the number of freehold investment 
properties were independently externally valued this year.  A total of 44.72% of the aggregate fair value of the freehold investment 
property portfolio in Australia was independently externally valued this year. 

Internal Valuations and Reviews  
Freehold investment properties not independently externally valued as at balance date are subject to an internal valuation or a 
management review, performed by persons qualified by relevant education, training or experience.  Each internal valuation and 
management review is informed by the last independent external valuation and reliable market evidence.  For the 2020 financial 
year, 17 freehold investment properties had been affected by the same factors as the properties which had been independently 
externally valued.  As a consequence, internal valuations for these 17 properties were undertaken to determine the effect of these 
factors. 

Valuation Methodologies: 
The fair value in respect of each freehold investment property has been calculated primarily using the income capitalisation method 
of valuation, using the current market rental value, and having regard to, in respect of each property: 
 
 
 
 
 

the highest and best use of the property  
the quality of construction  
the age and condition of improvements  
recent market sales data in respect of comparable properties 
current market rental value, being the amount that could be exchanged between knowledgeable, willing parties in an arm’s 
length transaction  
the tenure of franchisees and external tenants  
adaptive reuse of buildings 
non-reliance on turnover rent 
other specific circumstances of the property  

 
 
 
 
As a secondary method, a discounted cash flow valuation or a direct sale comparison valuation is undertaken as a check method. 

The fair value of a freehold investment property under construction is determined under the income capitalisation method by 
estimating the fair value of the property as at the relevant completion date less the remaining costs to complete and allowances for 
associated risk.  As a secondary method, a discounted cash flow valuation is undertaken.  An internal valuation or management 
review is performed for any property less than 75% complete where there is an indication of a substantial change in the risks or 
benefits to warrant an earlier assessment.  Normally, the direct sale comparison method of valuation is used for properties for future 
development. 

Financial Reporting Impacts of COVID-19: 
The COVID-19 pandemic has created a higher degree of uncertainty regarding the assessment of fair value of freehold investment 
properties, particularly around the critical assumptions regarding market rents, capitalisation rates, terminal yields and discount 
rates.   

For the 36 sites that were independently externally valued as at 30 June 2020, each of the five (5) independent, qualified valuers 
engaged in the valuation process were faced with an unprecedented set of circumstances in a COVID-19 affected market on which 
to base a judgement.  As a result, the independent external valuations at 30 June 2020 incorporated a clause regarding ‘significant 
valuation uncertainty’.  This clause implies that valuations are current at the valuation date only, and less certainty and a higher 
degree of caution should be attached to the valuation.  Estimated fair values may change significantly and unexpectedly over a 
relatively short period of time.  However, for the avoidance of doubt, the inclusion of the ‘significant valuation uncertainty’ clause 
does not mean that the valuation cannot be relied upon.  Rather, the clause brings attention to the current extraordinary 
circumstances arising from COVID-19, and therefore there is less certainty regarding some of the critical assumptions in the 
valuation process than would otherwise be the case.  

120 

 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

14. 

INVESTMENT PROPERTIES: FREEHOLD (CONTINUED) 

Financial Reporting Impacts of COVID-19 (continued): 
To reflect the potential impact of COVID-19, independent valuers may consider and adjust, one or a number of valuation inputs and 
estimates, where appropriate, including lower probabilities of tenant recoveries, lower market rent growth rates, longer lease up 
periods, increased leasing allowances and adjustments to capitalisation and discount rates to reflect the uncertainty in the amount 
and timing of cash flows. 

Valuations may also include deductions for the cost of estimated rental relief to be provided to tenants, where relevant.  Where 
appropriate, directors have adopted a similar approach in the internal valuation and review process as used for independent external 
valuations. 

As at balance date, the fair value of the freehold investment property portfolio incorporates a best estimate of the impact of COVID-
19, using the information available at the time of preparing the valuations.  The duration and depth of the pandemic are unknown, 
and, in the event the impacts of the COVID-19 pandemic are more severe or prolonged than anticipated, this may have an adverse 
impact on the fair value of the freehold investment property portfolio. 

The valuation uncertainties described above also applies to the land and buildings measured at fair value, of $150.24 million and 
$252.68 million respectively, as disclosed in Note 12. Property, Plant and Equipment.  

(a) 

Reconciliation of investment properties: freehold 

New Zealand 

Australia 

TOTAL 

Retail 

Warehouse 

Retail 

Warehouse 

Office 

June 2020 

June 2019 

Opening balance 

Additions 

Transfer to assets held for 
sale 

Fair value adjustments*  

Disposals 

Depreciation for the year 

Net foreign currency 
differences 

$000 

6,940 

3 

- 

- 

- 

(75) 

(155) 

- 

- 

- 

- 

(11) 

(69) 

$000 

$000 

$000 

$000 

$000 

$000 

3,075 

2,239,761 

220,598 

38,577 

48,351 

2,559 

120 

  2,508,951 
51,033 

2,429,397 

30,189 

- 

19,777 

(403) 

- 

14,518 

(209) 

- 

- 

- 

- 

- 

(27) 

- 

- 

- 

- 

(18,627) 

34,268 

(612) 

(86) 

70,301 

(2,613) 

(82) 

(224) 

386 

Closing balance 

6,713 

2,995 

2,307,486 

237,466 

38,670 

2,593,330 

2,508,951 

* Fair value adjustments totalling $34.27 million for the year ended 30 June 2020 are included in other income (2019: $70.30 million).  

(b) Fair value measurement, valuation techniques and inputs  

Class of 
property 

Fair value 
hierarchy* 

Fair value June 2020 

Valuation technique 

Key unobservable inputs 

$000  

Range of 
unobservable inputs 

Retail  

Level 3 

Metropolitan: 1,369,959 

Income capitalisation 

Regional: 944,240  

Total: 2,314,199  

Discounted cash flow 

Direct sale comparison 

Net market rent/sqm p.a. 
Capitalisation rate:  
-  Metropolitan 
- 
Regional 
Terminal yield 
Discount rate 

Price per sqm of lettable 
area 

Warehouse  

Level 3 

240,461 

Income capitalisation 

Net market rent/sqm p.a. 

Discounted cash flow 

Capitalisation rate 

Terminal yield 
Discount rate 

Direct sale comparison 

Price per sqm of lettable 
area 

Office 

Level 3 

38,670 

Income capitalisation  

Net market rent/sqm p.a. 

Discounted cash flow 

Capitalisation rate 

Terminal yield 
Discount rate 

Direct sale comparison 

Price per sqm of lettable 
area 

$78 - $260  

6.0% - 8.5% 
6.5% - 9.8% 

6.3% - 10.0% 
7.0% - 10.5% 

$607 - $3,615   

$25 - $164  

5.8% - 10.0% 

6.0% - 9.3% 
6.8% -10.3% 

$722 - $2,488  

$115 - $385 

7.0% - 8.8% 

7.3%  
7.0% 

$1,442 - $4,793 

Total 

2,593,330 

* Refer to Note 35 (e) on page 143 for the definition of level 3 fair value hierarchy. 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

121 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

14. INVESTMENT PROPERTIES: FREEHOLD (CONTINUED) 
(b) Fair value measurement, valuation techniques and inputs (continued) 

The income capitalisation method of valuation was primarily used for the valuation of all Retail, Warehouse and Office investment 
properties in Australia and the Retail and Warehouse investment properties in New Zealand.  A discounted cash flow valuation or a 
direct sale comparison valuation was undertaken, excluding property for development in Australia, as a secondary method.  There 
were no material differences between the income capitalisation method result, the discounted cash flow method result and the direct 
sale comparison method result.  The direct sale comparison method was used for all properties classified as property for 
development.  The descriptions and definitions relating to valuation techniques and key unobservable inputs used in determining the 
fair value of investment properties are the same as those for freehold owner-occupied properties detailed in Note 12(b). 

(c) Sensitivity information 

The sensitivity information for investment properties is the same as those for freehold owner-occupied properties detailed in Note 
12(c). 

(d) Rent and outgoings received and operating expenses of investment properties 

Included in rent and outgoings received from franchisees and rent and outgoings received from other tenants other than franchisees 
as disclosed in Note 3. Revenues is rent and outgoings received from investment properties of $220.04 million for the year ended 30 
June 2020 (2019: $217.09 million).  Operating expenses, including rates and taxes and repairs and maintenance, recognised in the 
income statement in relation to investment properties amounted to $54.13 million for the year ended 30 June 2020 (2019: $50.74 
million). 

15.  INVESTMENT PROPERTIES (LEASEHOLD):   
       RIGHT-OF-USE-ASSETS 

Opening balance at beginning of the year, at fair value 

Additions 

Modifications and re-measurements 

Disposals and lease surrenders 

Net decrease from fair value re-measurements 

Closing balance at end of the year, at fair value  

 (a) Fair value measurement, valuation techniques and inputs  

Leasehold Properties 
30 June 2020 
$000 

608,465 

29,448 

73,425 

(15,229) 

(74,206) 

621,903 

Class of 
property 

Fair value 
hierarchy* 

Fair value June 2020  
                            $000 

Valuation technique 

Key unobservable inputs 

Retail  

Level 3 

481,561    

Discounted cash flow 

Warehouse  

Level 3 

140,342 

Discounted cash flow 

Discount Rate 
Market rent ranges/sqm.pa 
-  Gross 
-  Net 

Discount Rate 
Market rent ranges/sqm.pa 
-  Gross 
-  Net 

Range of 
unobservable inputs 

2.921% to 5.191% 

$65 to $500 
$35 to $775 

2.921% to 5.191% 

$25 to $290 
$35 to $210 

Total 

621,903 

* Refer to Note 35(e) on page 143 for the definition of level 3 fair value hierarchy. 

(b) Sensitivity Information  

Key unobservable inputs 

Impact on fair value for 
significant increase in input 

Impact on fair value for 
significant decrease in input 

Discount rate 

Market rent ranges 

  Decrease 

Increase 

Increase 

  Decrease 

(c) Rent and outgoings received and operating expenses of leasehold investment properties 

Included in rent and outgoings received from franchisees as disclosed in Note 3. Revenues is rent and outgoings received from 
leasehold investment properties of $116.75 million for the year ended 30 June 2020.  Operating expenses, excluding interest on lease 
liabilities and fair value re-measurements on leasehold investment properties: ROU Assets, recognised in the income statement in 
relation to leasehold investment properties amounted to $24.96 million for the year ended 30 June 2020.

122 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

15.  INVESTMENT PROPERTIES (LEASEHOLD): RIGHT-OF-USE ASSETS (CONTINUED) 

Investment Properties (Leasehold): Right-Of-Use Assets 
Subsidiaries of Harvey Norman Holdings Limited (HNHL) enter into leases of properties in Australia (each a Leasehold Investment 
Property) with third party landlords.  After entry into a lease with an external landlord, the relevant subsidiary of HNHL grants a sub-lease 
or licence to a Harvey Norman®, Domayne® and Joyce Mayne® franchisee, to occupy an area of that Leasehold Investment Property. 

The adoption of AASB 16 Leases resulted in the recognition of a right-of-use asset by the consolidated entity in respect of each 
subsidiary's right to use each Leasehold Investment Property for the respective lease term (each an IP Leasehold ROU Asset).  As each IP 
Leasehold ROU Asset meets the definition of investment property under AASB 140 Investment Property, the consolidated entity is 
required to measure each IP Leasehold ROU Asset at fair value.  The consolidated entity has adopted the fair value model in AASB 140 
and each IP Leasehold ROU Asset is measured at fair value.   

In respect of each lease of a Leasehold Investment Property, the present value of the lease payments is determined and carried as a lease 
liability and the fair value of the lessee's right to use the Leasehold Investment Property over the lease term is recorded as an IP 
Leasehold ROU Asset.  Gains or losses arising from re-measurement of the fair value of an IP Leasehold ROU Asset are included in the 
Income Statement of the consolidated entity as a fair value increment or decrement in the period in which they arise.   

Valuation of Investment Properties (Leasehold): Right-Of-Use Assets 
Each IP Leasehold ROU Asset is subject to a semi-annual review to fair value at each reporting period. This review is undertaken by 
persons qualified by relevant education, training or experience, with the assistance of qualified management.  As part of the review, an 
independent, professionally qualified valuer who holds a recognised relevant professional qualification and has relevant specialised 
expertise (Independent Valuer) is engaged to provide independent verification of key observable inputs. 

The re-measurement of an IP Leasehold ROU Asset to fair value comprises the following: 

1)  A reduction in the IP Leasehold ROU Asset to reflect the decrease in its future value due to the usage of the asset during the 
period, reflecting the passage of time and a reduction in remaining lease tenure.  This is recognised as a fair value decrement 
in the Income Statement.   

2)  Re-measurement of the IP Leasehold ROU Asset at the prevailing discount rate as at the reporting date.  If the discount rate 
at the end of the period is higher than the discount rate at the beginning of the period, there will be a decrease in the value 
of the IP Leasehold ROU Asset and a corresponding fair value decrement is recognised in the Income Statement.  If the 
discount rate at the end of the period is lower than the discount rate at the beginning of the period, there will be an increase 
in the value of the IP Leasehold ROU Asset and a corresponding fair value increment is recognised in the Income 
Statement.  The discount rate used is determined using market data, information on margins available to the consolidated 
entity, and other adjustments appropriate as at the reporting date.   

3)  The Independent Valuer provides independent verification of key observable inputs including the current market rent ranges, 

being the amount that could be exchanged between knowledgeable, willing parties in an arm’s length transaction, at each 
reporting date.  If the current market range increases, there may be an increase in the value of the IP Leasehold ROU Asset 
and a corresponding fair value increment may be recognised in the Income Statement.  If the current market range 
decreases, there may be a decrease in the value of the IP Leasehold ROU Asset and a corresponding fair value decrement 
may be recognised in the Income Statement.    

The results and recommendations of the review and the information or professional advice provided by the Independent Valuer are used 
to inform each director of the assessment of the fair value of each IP Leasehold ROU Asset at balance date.     

Discount rate 
Investment properties (leasehold): right-of-use assets are re-measured to fair value by using the prevailing discount rate as at the 
reporting date which is determined by taking into accounting the following:  
 
 
  Other adjustments that may be made by market participants over the lease term. 

External market based rates for a range of maturities as at the reporting date; 
The lending margins available to the consolidated entity; and  

As at 30 June 2020, the discount rates used in re-measuring investment properties (leasehold): right-of-use assets range from 2.92% to 
5.19%.  

Market rent ranges 
As at each balance date, the Independent Valuer provides market rent ranges for each leasehold investment property, being the amount 
that could be exchanged between knowledgeable, willing parties in an arm’s length transaction at each reporting date.  The market rent 
ranges are used to assess whether future lease payments are representative of what market participants would pay for a particular asset 
over a similar term.  

Financial Reporting Impacts of COVID-19: 
The COVID-19 pandemic has created a higher degree of uncertainty regarding the assessment of fair value of leasehold investment 
properties, particularly around the critical assumptions regarding market rents and discount rates.   

Estimated fair values may change significantly and unexpectedly over a relatively short period of time.  To reflect the potential impact of 
COVID-19, adjustments may be made, where appropriate, to one or a number of valuation inputs and estimates, including lower market 
rent growth rates and adjustments to discount rates, to reflect the uncertainty in the amount and timing of cash flows.   

As at balance date, the fair value of the leasehold investment property portfolio incorporates a best estimate of the impact of COVID-19.  
The duration and depth of the pandemic are unknown, and, in the event the impacts of the COVID-19 pandemic are more severe or 
prolonged than anticipated, this may have an adverse impact on the fair value of the leasehold investment property portfolio. 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

123 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

  CONSOLIDATED  

16.  TRADE AND OTHER PAYABLES (CURRENT) 

Trade and other creditors 

Accruals 

Total trade and other payables (current) 

17. 

INTEREST-BEARING LOANS AND BORROWINGS  

CURRENT - Secured: 

Bank overdraft (a)  

Commercial bills payable (b) 

Syndicated Facility Agreement (c) 

Other short-term borrowings (d) 

Finance lease liabilities (refer to Note 19) 

CURRENT - Unsecured: 

Derivatives payable 

Non-trade amounts owing to: 

-     Related parties  

-     Unrelated parties 

Total interest-bearing loans and borrowings (current) 

NON-CURRENT - Secured: 

Syndicated Facility Agreement  (a) 

Finance lease liabilities (refer to Note 19) 

Total interest-bearing loans and borrowings (non-current) 

June 
2020 
$000 

283,838 

67,934 

351,772 

18,749 

9,750 

- 

69,638 

- 

187 

4,237 

280 

102,841 

195,000 

- 

195,000 

June 
2019 
$000 

221,323 

62,359 

283,682 

29,232 

9,750 

370,000 

79,417 

1,622 

49 

4,245 

264 

494,579 

345,000 

1,942 

346,942 

Total interest-bearing loans and borrowings  

297,841 

841,521 

(a)  Bank Overdraft 
Of the total bank overdraft of $18.75 million as at 30 June 2020: 
 

a total of $18.42 million relates to a bank overdraft due by Harvey Norman Trading (Ireland) Limited to Bank of Ireland (“BOI”) 
(the “BOI Overdraft Facility”).  Australia and New Zealand Banking Group Limited (“ANZ”) has provided an 
indemnity/Guarantee/ Stand-by Letter of Credit Facility in favour of BOI in support of the BOI Overdraft Facility, at the request of 
the Company (“ANZ-BOI Facility”).  The ANZ-BOI Facility is further secured by the Syndicated Facility Agreement described in 
Note 17(c).   
a total of $0.33 million relates to a bank overdraft facility with AmBank (M) Berhad in Malaysia which is subject to periodic review.  
The Company has granted a guarantee to AmBank (M) Berhad in Malaysia in respect of the obligations of Space Furniture 
Collection Sdn Bhd. 

 

(b)  Commercial Bills Payable 
The commercial bills payable form part of facilities granted by ANZ.  The payment of each commercial bill is secured by the securities 
given pursuant to the Syndicated Facility Agreement (as defined in Note 17(c)), and subject to annual review by ANZ.  Each 
commercial bill has a tenure not exceeding 180 days but is repayable on demand by ANZ, upon the occurrence of any event of 
default or Relevant Event (as defined in Note 17(c)) under the Syndicated Facility Agreement, or after any annual review date. 

(c)  Syndicated Facility Agreement 
On 2 December 2009, the Company, a subsidiary of the Company (“Borrower”) and certain other subsidiaries of the Company 
(“Guarantors”) entered into a Syndicated Facility Agreement with certain banks (“Financiers” and each a “Financier”).  On 29 
November 2019, the Amending Deed (No. 7) to the Syndicated Facility Agreement was executed with the effect of extending the 
repayment date of Tranche A1 of the Facility totalling $170 million to 4 December 2021 and Tranche A2 of the Facility totalling $200 
million to 4 December 2022. 

The aggregate available facility of the Syndicated Facility Agreement remained at $810 million.  The utilised amount of the 
Syndicated Facility Agreement as at 30 June 2020 was $195 million, repayable as set out below, all of which was classified as non-
current interest-bearing loans and borrowings.  This Facility is secured by: 
 
 

fixed and floating charge granted by the Company and each of the Guarantors in favour of a security trustee for the Financiers;  
real estate mortgages granted by certain Guarantors in favour of the security trustee for the Financiers over various real 
properties owned by those Guarantors.

124 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

17.   INTEREST-BEARING LOANS AND BORROWINGS (CONTINUED) 
(c)  Syndicated Facility Agreement (continued) 

Under the terms of the Syndicated Facility Agreement, the Facility is repayable: 
 
 
 
 
 

in respect of Tranche A1 totalling $170 million, on 4 December 2021 ($170 million utilised at 30 June 2020); 
in respect of Tranche A2 totalling $200 million, on 4 December 2022 ($25 million utilised at 30 June 2020); 
in respect of Tranche A3 totalling $200 million, on 4 December 2020 (nil utilised at 30 June 2020); 
in respect of Tranche B totalling $240 million, on 4 December 2021 (nil utilised at 30 June 2020); and 
otherwise on demand by or on behalf of the Financiers upon the occurrence of any one of a number of events (each a “Relevant 
Event”), including events which are not within the control of the Company, the Borrower or the Guarantors.  Each of the 
following is a Relevant Event: 
(i) 

an event occurs which has or is reasonably likely to have a material adverse effect on the business, operation, property, 
condition (financial or otherwise) or prospects of the Borrower or the Company and the subsidiaries of the Company;   
if any change in law or other event makes it illegal or impractical for a Financier to perform its obligations under the 
Syndicated Facility Agreement or fund or maintain the amount committed by that Financier to the provision of the 
Increased Facility ("Commitment"), the Financier may by notice to the Borrower, require the Borrower to repay the 
secured moneys in respect of the Commitment of that Financier, in full on the date which is forty (40) business days after 
the date of that notice.  

(ii) 

(d)  Other Short-Term Borrowings 
Of the total other short-term borrowings of $69.64 million:   
 

 

 

 

 

a total of $35.77 million is secured by the securities given pursuant to the Syndicated Facility Agreement.  The facilities are 
utilised in Slovenia and Croatia and have a maturity date of 4 December 2020. 
a total of $24.65 million is secured by the securities given pursuant to the Syndicated Facility Agreement.  The facility is utilised in 
Singapore and has a maturity date of 4 December 2020. 
a total of $4.70 million relates to a revolving credit facility with ANZ in Singapore.  This facility is subject to periodic review and 
otherwise repayable on demand. The revolving credit facility is secured by the securities given pursuant to the Syndicated Facility 
Agreement.  
a total of $1.02 million relates to a revolving credit facility with AmBank (M) Berhad in Malaysia which is subject to periodic review 
and otherwise repayable on demand.  The Company has granted a guarantee to AmBank (M) Berhad in Malaysia in respect of 
the obligations of Space Furniture Collection Sdn Bhd. 
a total of $3.50 million relates to a revolving credit facility with ANZ in Australia which is subject to periodic review and otherwise 
repayable on demand.  The Company has granted a guarantee to ANZ in respect of the obligations of the Lighting Partners 
Australia partnership. 

The Company has not received notice of the occurrence of any Relevant Event from any Financier.  During the 2020 and 2019 
financial years, there were no defaults or breaches on any of the interest-bearing loans and borrowings referred to in this note.   

(e)  Defaults and Breaches 
The Company has not received notice of the occurrence of any Relevant Event from any Financier.  During the 2020 and 2019 
financial years, there were no defaults or breaches on any of the interest-bearing loans and borrowings referred to in this note. 

Financial liabilities 
Financial liabilities are classified, at initial recognition, as financial liabilities at fair value through profit or loss, loans and 
borrowings, payables, or as derivatives designated as hedging instruments in an effective hedge, as appropriate. 

All financial liabilities are recognised initially at fair value and, in the case of loans and borrowings and payables, net of directly 
attributable transaction costs. 

The consolidated entity’s financial liabilities include trade and other payables, derivative payable and loans and borrowings 
including bank overdrafts, commercial bills payable, Syndicated Facility Agreement, short-term borrowings, non-trade amounts 
owing to directors, related parties and unrelated parties.  

After initial recognition, loans and borrowings are subsequently measured at amortised cost.  Gains and losses are recognised in 
the income statement when the liabilities are derecognised.   

A financial liability is derecognised when the obligation under the liability is discharged or cancelled or expires.  

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

125 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

18.  FINANCING FACILITIES AVAILABLE           

At balance date, the following financing facilities had been negotiated and were available: 

  CONSOLIDATED  

June 
2020 
$000 

June 
2019 
$000 

Total facilities: 

Bank overdraft 

Other borrowings 

Commercial bank bills 

Syndicated Facility  

Total Available Facilities 

Facilities used at reporting date: 

Bank overdraft  

Other borrowings (current) 

Commercial bank bills  (current) 

Syndicated Facility (current) 

Syndicated Facility (non-current) 

Total Used Facilities 

Facilities unused at reporting date: 

Bank overdraft 

Other borrowings 

Syndicated Facility  

Total Unused Facilities 

51,512 

107,018 

9,750 

810,000 

978,280 

18,749 

69,638 

9,750 

- 

195,000 

293,137 

32,763 

37,380 

615,000 

685,143 

50,260 

110,896 

9,750 

810,000 

980,906 

29,232 

79,417 

9,750 

370,000 

345,000 

833,399 

21,028 

31,479 

95,000 

147,507 

           Refer to Note 17. Interest-Bearing Loans and Borrowings for details regarding the security provided by the consolidated entity   
           over each of the financing facilities disclosed above.  

19. 

LEASE LIABILITIES  

(a) The following table sets out the carrying amounts of lease liabilities and 
movements during the year: 

30 June 2020 
$000 

AASB 16 transition adjustments 

Reclassification of pre-existing balances (i) 

Lease Liabilities as at 1 July 2019 

New, modified and re-measured leases 

Interest on lease liabilities (accretion) 

Lease payments 

Foreign currency 

Lease liabilities as at 30 June 2020 

1,157,445 

3,564 

1,161,009 

140,044 

40,538 

(165,308) 

(3,196) 

1,173,087 

  (i) The reclassification of pre-existing balances relates to finance leases previously recognised within interest-bearing loans          
   and borrowings.  

Reconciled to: 

Lease liabilities (current) 

Lease liabilities (non-current) 

Lease liabilities as at 30 June 2020 

130,280 

1,042,807 

1,173,087 

126 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

19.  LEASE LIABILITIES (CONTINUED)           

(b) The geographical split of lease liabilities as at 30 June 2020 is as follows: 

Leases of owner-occupied properties and plant and equipment assets: 

Australia 

New Zealand 

Singapore & Malaysia 

Slovenia & Croatia 

Ireland & Northern Ireland 

Total lease liabilities of leases of owner-occupied properties and plant and 
equipment assets 

Leases of properties sub-leased to external parties: 

Australia 

Total lease liabilities of leases of sub-leased to external parties 

Total lease liabilities  

(c) The maturity profile of undiscounted lease liabilities as at 30 June 2020 is as 
follows: 

Less than 1 year 

1 to 2 years 

2 to 5 years 

Over 5 years 

Total undiscounted lease liabilities 

30 June 2020 
$000 

52,492 

126,749 

184,544 

13,340 

152,282 

529,407 

643,680 

643,680 

1,173,087 

30 June 2020 
$000 

171,185 

168,722 

445,904 

656,160 

1,441,971 

          (d) Commitments for leases not yet commenced 

           The consolidated entity had committed to leases which had not yet commenced as at 30 June 2020.  These leases are not            
           included in the calculation of the consolidated entity’s lease liabilities.  The estimated undiscounted lease liabilities for these   
           leases is $13.70 million.  

Short-term leases and lease of low-value assets 
The consolidated entity applies a recognition exemption to leases that have a lease term of 12 months or less from the 
commencement date and do not contain a purchase option.  It also applies a recognition exemption to leases that are considered 
of low value. 

Lease liabilities  
At the commencement of a lease, the consolidated entity recognises lease liabilities measured at the present value of lease 
payments to be made over the lease term.  The lease payments include fixed payments (including in-substance fixed payments) 
less any lease incentives receivable and amounts expected to be paid under residual value guarantees.  In determining the lease 
term, the consolidated entity considers all facts and circumstances that create an economic incentive to exercise a renewal option, 
or not to exercise a termination option.  Renewal options (or periods after termination options) are only included in the lease term 
if the lease is reasonably certain to be extended (or not terminated).  Outgoings and other variable lease payments that do not 
depend on an index or a rate are recognised as incurred. 

In calculating the present value of lease payments, the consolidated entity uses the incremental borrowing rate at the lease 
commencement date if the interest rate implicit in the lease is not readily determinable.  After the commencement date, the 
amount of lease liabilities is increased to reflect the accretion of interest and reduced for the lease payments made.  In addition, 
the carrying amount of lease liabilities is remeasured if there is a change in the lease term, a change in the in-substance fixed lease 
payments or a change in the assessment to purchase the underlying asset.  

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

127 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

19.  LEASE LIABILITIES (CONTINUED)           

Incremental borrowing rate 
The incremental borrowing rate is derived by reference to the rate at which a lessee would borrow to acquire the underlying 
asset, repaying over a similar term to the lease term.  If the interest rate in the lease is not readily determinable, the consolidated 
entity determines the incremental borrowing rate for each lease by taking into account the following: 
 
 
 

external market based rate for a similar term to the lease term at the lease commencement date;  
the lending margins available to the consolidated entity for the respective jurisdiction at the lease commencement date; and  
other adjustments that may be made by market participants over the lease term. 

As at 30 June 2020, the incremental borrowing rates applied by the consolidated entity were as follows: 

  Weighted Average Incremental 
Borrowing Rate (%) 

Australia 
New Zealand 
Singapore & Malaysia 
Slovenia & Croatia 
Ireland & Northern Ireland 

3.59% 
3.46% 
2.98% 
3.36% 
3.66% 

Lease term 
The lease term is determined at lease commencement or at the effective date of lease modification, and is reviewed if a 
significant change in circumstances occurs.  In determining the lease term, the consolidated entity considers all facts and 
circumstances that create an economic incentive to exercise a renewal option, or not to exercise a termination option.  Renewal 
options (or periods after termination options) are only included in the lease term if the lease is reasonably certain to be extended 
(or not terminated). 

As at 30 June 2020, the lease terms adopted by the consolidated entity were as follows: 

  Weighted average lease term 
 (years) 

Australia 
New Zealand 
Singapore & Malaysia 
Slovenia & Croatia 
Ireland & Northern Ireland 

10.70 
13.62 
6.65 
9.46 
9.17 

As at 30 June 2020, the consolidated entity have assessed that a number of options do not meet the criteria of ‘reasonably 
certain’ and therefore the lease payments relating to these options have not been included in the lease liability. The 
undiscounted lease payments for these excluded options would amount to $85.31 million. 

20.  OTHER LIABILITIES  

CURRENT 

Lease incentives (a) 

Unearned revenue 

Total other liabilities (current) 

NON-CURRENT 

Lease incentives (a) 

Unearned revenue 

Total other liabilities (non-current) 

 CONSOLIDATED 

June 
2020 
$000 

- 

96,141 

96,141 

- 

863 

863 

June 
2019 
$000 

4,101 

71,718 

75,819 

11,223 

107 

11,330 

Total other liabilities  
(a)  Prior to the first-time adoption of AASB 16 Leases, lease incentive liabilities and provisions for deferred leases were 
separately recognised in accordance with the superseded AASB 117.  On transition, existing lease payables and 
provisions were recognised as an adjustment to the opening balance of retained earnings.   

97,004 

87,149 

128 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

21.  PROVISIONS   

CURRENT 

Employee entitlements 

Lease make good 

Deferred lease expenses (refer to Note 20(a)) 

Total provisions (current) 

NON-CURRENT  

Employee entitlements 

Lease make good 

Deferred lease expenses (refer to Note 20(a)) 

Total provisions (non-current) 

Total provisions 

 CONSOLIDATED 

June 
2020 
$000 

34,181 

- 

- 

34,181 

2,213 

7,013 

- 

9,226 

43,407 

June 
2019 
$000 

31,902 

437 

689 

33,028 

2,171 

6,604 

4,250 

13,025 

46,053 

Provisions are recognised when the consolidated entity has a present obligation (legal or constructive) as a result of a past 
event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a 
reliable estimate can be made of the amount of the obligation. 

Provision for employee entitlements 
Provisions are made for benefits accruing to employees in respect of annual leave and long service leave when it is probable 
that settlement will be required and they are capable of being measured reliably.  Provisions that are expected to be settled 
within 12 months are measured at their nominal values using the remuneration rate expected to apply at the time of 
settlement.  Provisions which are not expected to be settled within 12 months are measured as the present value of the 
estimated future cash outflows to be made by the consolidated entity in respect of services provided by employees up to 
reporting date.  Expenses for non-accumulating sick leave are recognised when the leave is taken and are measured at the 
rates paid or payable. 

Provision for lease make good 
Provisions are recognised for the anticipated costs of future restoration of leased premises.  The provision includes future cost 
estimates associated with dismantling and removing the assets and restoring the leased premises according to contractual 
arrangements.  These future cost estimates are discounted to their present value.   

22.  CONTRIBUTED EQUITY 

Ordinary Shares 

Total contributed equity 

717,925 

717,925 

552,250 

552,250 

30 June 2020 
Number of  
shares 

30 June 2019 
Number of 
shares 

Number of ordinary shares issued and fully paid 

1,246,006,654 

1,179,736,590 

          Fully paid ordinary shares carry one vote per share and carry the right to dividends. 

Movements in ordinary shares on issue: 

At 1 July 2019 

Issue of shares under renounceable pro-rata Entitlement Offer  

At 30 June 2020 

June 2020  
No. of Shares 

June 2020  
$000 

1,179,736,590 

66,270,064 

1,246,006,654 

552,250 

165,675 

717,925 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

129 

 
 
  
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

22. 

CONTRIBUTED EQUITY (CONTINUED) 

Ordinary Shares – Terms and Conditions 
Ordinary shares have the right to receive dividends as declared and, in the event of winding up the Company, to participate in any 
surplus on winding up in proportion to the number of and amounts paid up on shares held.  Each ordinary share entitles the holder 
to one vote, either in person or by proxy, at a meeting of the Company. 

Contributed equity 
Ordinary shares are classified as equity.  Incremental costs directly attributable to the issue of new shares or options are shown in 
equity as a reduction, net of tax, from the proceeds.  

23.  RETAINED PROFITS AND DIVIDENDS 
Movements in retained profits were as follows: 

Balance at beginning of the year 

Transition adjustments arising from adoption of AASB 16 

Profit for the year 

Dividends paid 

Balance at end of the year 

Dividends declared and paid: 
Dividends on ordinary shares:  

Final fully-franked dividend for 2019: 21.0 cents (2018: 18.0 cents) 

Interim fully-franked dividend for 2020: 12.0 cents (2019: 12.0 cents) 

Special fully-franked dividend for 2020: 6.0 cents 

Total dividends paid 

     CONSOLIDATED  

June 
2020 
$000 

2,397,436 

(43,892) 

480,541 

(322,505) 

2,511,580 

247,745 

- 

74,760 

322,505 

June 
2019 
$000 

2,337,241 

- 

402,317 

(342,122) 

2,397,436 

200,554 

141,568 

- 

342,122 

On 1 November 2019, the final dividend in respect of the year ended 30 June 2019 was paid totalling $247.74 million.   

On 2 April 2020, given the uncertainty regarding the duration of the COVID-19 pandemic and its potential impact on 
trading, and for the abundance of precaution, the directors announced the decision to revoke the decision to pay, and 
cancel, the FY20 interim dividend of 12.0 cents per share.  The cancellation of the FY20 interim dividend resulted in 
$149.52 million of cash being retained in the business.   

On 10 June 2020, the directors announced that the Company would pay a special dividend of 6.0 cents per share, fully-
franked, to shareholders registered at the close of business on 23 June 2020.  This special dividend was paid on 29 June 
2020 totalling $74.76 million. 

The final dividend of 18.0 cents per share totalling $224.28 million fully-franked, for the year ended 30 June 2020 will be 
paid on 2 November 2020.  No provision has been made in the Statement of Financial Position for the payment of this 
final dividend.   

Franking Account Balance: 
The amount of franking credits available for the subsequent financial 
years are: 

-     franking account balance as at the end of the financial year  
       at 30% 

-     franking credits that will arise from the payment of  
       income tax payable as at the end of the financial year 

-     franking credits that will be utilised in the payment of proposed  
       final dividend 
Amount of franking credits available for future reporting years        

24.   NON-CONTROLLING INTERESTS 

Interest in: 

-    Ordinary shares 

-    Reserves 

-    Retained earnings 

Total non-controlling interests 

130 

489,613 

539,191 

57,126 

1,222 

(96,121) 

450,618 

(106,176) 

434,237 

2,691 

14,621 

13,671 

30,983 

2,691 

15,027 

12,665 

30,383 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
   
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

25.   RESERVES  

CONSOLIDATED $000 

  Asset 
revaluation 
reserve   

  Foreign 
currency 
translation 
reserve  

Available 
for sale 
reserve    

FVOCI 
reserve 

Cash flow 
hedge 
reserve    

Employee 
equity 
benefits 
reserve    

Acquisition 
reserve 

Total     

At 1 July 2018 

144,526 

40,659 

11,902 

Revaluation of land and buildings 

Tax effect of revaluation of land and 
buildings 

12,234 

(3,910) 

Transfer to financial assets at fair value 
through other comprehensive income 
(a) 

Unrealised loss on  financial assets at 
fair value through other comprehensive 
income 

Reverse expired or realised cash flow 
hedge reserves 

Net loss on forward foreign exchange 
contracts 

Tax effect of net loss on forward 
foreign exchange contracts 

Currency translation differences 

Cost of share based payments 

Utilisation of employee equity benefits 
reserve 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

25,194 

- 

- 

At 30 June 2019 

152,850 

65,853 

At 1 July 2019 

152,850 

65,853 

Transition adjustments arising from 
adoption of AASB 16 

(18,067) 

- 

At 1 July 2019, post transition 

134,783 

65,853 

Revaluation of land and buildings 

Tax effect of revaluation of land and 
buildings 

28,384 

(4,559) 

Unrealised loss on financial assets at 
fair value through other comprehensive 
income 

Reverse expired or realised cash flow 
hedge reserves 

Net loss on forward foreign exchange 
contracts 

Tax effect of net loss on forward 
foreign exchange contracts 

Currency translation differences 

Disposal of investment 

Cost of share based payments 

Utilisation of employee equity benefits 
reserve 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(8,912) 

- 

- 

- 

At 30 June 2020 

158,608 

56,941 

(11,902) 

11,902 

- 

- 

- 

(953) 

- 

- 

- 

- 

- 

- 

(8) 

10,356 

(22,051) 

185,384 

- 

- 

- 

- 

8 

(3) 

1 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

519 

(750) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

12,234 

(3,910) 

- 

(953) 

8 

(3) 

1 

25,194 

519 

(750) 

10,949 

(2) 

10,125 

(22,051) 

217,724 

10,949 

(2) 

10,125 

(22,051) 

217,724 

- 

10,949 

- 

- 

(1,030) 

- 

- 

- 

- 

- 

- 

- 

- 

(2) 

- 

- 

- 

2 

(49) 

14 

- 

- 

- 

- 

- 

- 

(18,067) 

10,125 

(22,051) 

199,657 

- 

- 

- 

- 

- 

- 

- 

- 

739 

(859) 

- 

- 

- 

- 

- 

- 

- 

28,384 

(4,559) 

(1,030) 

2 

(49) 

14 

(8,912) 

3,450 

3,450 

- 

- 

739 

(859) 

9,919 

(35) 

10,005 

(18,601) 

216,837 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(a)  The listed shares held as available for sale at fair value as at 30 June 2018 were classified as listed shares held at fair value 

through other comprehensive income (FVOCI) upon first-time application of the standard, AASB 9 Financial Instruments from 1 
July 2018.   

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

131 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

25.   RESERVES (CONTINUED) 

Asset revaluation reserve 
Any revaluation increment arising from revaluation of freehold owner-occupied properties is recorded in other comprehensive 
income (OCI) and credited to the asset revaluation reserve in equity.  However, to the extent that it reverses a revaluation 
decrement of the same asset previously recognised in the income statement, the increase is recognised in the income statement.  
Any revaluation decrement is recognised in the income statement, except to the extent that it offsets a previous increment of the 
same asset in the asset revaluation reserve.  

Foreign currency translation reserve 
The functional currency of overseas subsidiaries is the currency commonly used in their respective countries.  As at the reporting 
date the assets and liabilities of these overseas subsidiaries are translated into the presentation currency of the consolidated 
entity at the rate of exchange prevailing at the balance date and the income statements are translated at the weighted average 
exchange rates for the year.  The exchange differences arising on retranslation for consolidation are recognised in OCI in the 
foreign currency translation reserve.   

Fair Value through Other Comprehensive Income (FVOCI) Reserve   
The consolidated entity elected to classify its non-current equity investments as equity instruments designated at fair value 
through other comprehensive income.  The fair value changes on the non-current equity investments are recorded in OCI in the 
FVOCI reserve. 

Cash Flow Hedge Reserve:   
The consolidated entity uses forward currency contracts as hedges of its exposure to foreign currency risk in forecast transactions 
and firm commitments.  The ineffective portion relating to foreign currency contracts is recognised as other expense in the 
income statement.  The effective portion of the gain or loss on the hedging instrument is recognised in OCI in the cash flow 
hedge reserve.     

Employee equity benefits reserve 
The consolidated entity provides benefits to certain employees (including Executive Directors) of the consolidated entity in the 
form of share-based payment transactions, whereby employees render services in exchange for shares or rights over shares 
(“equity-settled transactions”).  The cost of equity-settled transactions is determined by the fair value at the date when the grant 
is made using an appropriate valuation model. 

That cost is recognised in employee benefits expense, together with a corresponding increase in other comprehensive income 
(employee equity benefits reserve), over the period in which the service and, where applicable, the performance conditions are 
fulfilled (the vesting period).  The cumulative expense recognised for equity-settled transactions at each reporting date until the 
vesting date reflects the extent to which the vesting period has expired and the consolidated entity’s best estimate of the 
number of equity instruments that will ultimately vest.  The expense or credit in the income statement for a period represents the 
movement in cumulative expense recognised as at the beginning and end of that period.  Further disclosure relating to equity-
settled transactions is also provided in the Remuneration Report, Note 4. Expenses and Losses and Note 29. Employee Benefits. 

Acquisition Reserve:   
Changes in the consolidated entity’s ownership interest in a subsidiary that do not result in a loss of control are accounted for as 
equity transactions.  Any difference between the amount by which the non-controlling interests are adjusted and the fair value of 
the consideration paid or received shall be recognised in OCI in the acquisition reserve.  

Equity-settled transactions 
The consolidated entity measures the cost of equity-settled transactions with employees by reference to the fair value of the 
equity instruments at the date when they are granted by using an appropriate valuation model.   

132 

 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

26. 

CASH AND CASH EQUIVALENTS 

(a) 

RECONCILIATION TO CASH FLOW STATEMENT 
Cash and cash equivalents comprise the following: 

Cash at bank and on hand 

Short term money market deposits 

 CONSOLIDATED 

June 
2020 
$000 

June 
2019 
$000 

287,043 

26,152 

313,195 

200,877 

14,171 

215,048 

Bank overdraft (Note 17.  Interest-Bearing Loans and Borrowings) 

(18,749) 

(29,232) 

Cash and cash equivalents  

294,446 

185,816 

(b)  RECONCILIATION OF PROFIT AFTER INCOME TAX TO NET 

OPERATING CASH FLOWS 

Profit after tax  

486,023 

409,002 

Adjustments for non-cash items: 

Net foreign exchange losses  

Allowance for expected credit loss 

Share of net profit from joint venture entities 

Depreciation of property, plant and equipment 

Depreciation of right-of-use assets 

Fair value re-measurement of investment properties (leasehold):       
right-of-use- assets 

Amortisation 

Impairment of non-trade debts receivable 

Impairment of non-current assets 

Impairment of other financial assets 

Revaluation of Australian investment properties and investment 
properties of overseas controlled entity 

Loss on restructure and consolidation of KEH Partnership 

Deferred lease expenses 

Executive remuneration expenses 

Loss/(profit) on disposal and sale of property, plant and equipment,  
and the revaluation of listed securities 

Movements in provisions 

Changes in assets and liabilities: 

(Increase)/decrease in assets: 

Receivables 

Inventory 

Other current assets 

Increase/(decrease) in liabilities: 

Payables and other current liabilities  

Income tax payable 

Net cash flows from operating activities 

639 

3,019 

(7,628) 

66,016 

61,769 

74,206 

21,600 

- 

876 

300 

(34,956) 

- 

- 

3,449 

3,976 

4,541 

238,782 

791 

1,093 

76,908 

55,560 

1,056,964 

461 

671 

(9,787) 

64,363 

- 

- 

20,896 

8,394 

- 

- 

(70,301) 

9,665 

239 

3,175 

(14,125) 

(1,158) 

(75,548) 

(25,080) 

7,531 

48,056 

(3,609) 

372,845 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

133 

 
 
  
 
 
 
 
   
   
   
   
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
   
 
 
 
 
 
   
   
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

26.   CASH AND CASH EQUIVALENTS (continued) 

Cash and cash equivalents 
Cash and cash equivalents in the statement of financial position comprise cash at bank and on hand and short-term deposits with 
an original maturity of three months or less.  For the purposes of the statement of cash flows, cash and cash equivalents consist of 
cash and cash equivalents as defined above, net of outstanding bank overdrafts.  Bank overdrafts are included within interest-
bearing loans and borrowings in current liabilities in the statement of financial position.   

 CONSOLIDATED 

June 
2020 
$000 

June 
2019 
$000 

27.  INVESTMENTS ACCOUNTED FOR USING THE EQUITY METHOD 

Total investments accounted for using the equity method  

4,692 

3,854 

Name and Principal Activities 

Ownership Interest 

Contribution to  

Profit / (Loss) Before Tax 

Noarlunga Shopping Complex 

Perth City West Complex 

Warrawong King St. Shopping Complex (a) 

Byron Bay (Residential / Convention Development) (c) 

Byron Bay – 2 (Resort Operations) (c) 

Dubbo Shopping Complex 

Bundaberg (Land held for investment)  

Gepps Cross Home HQ  

QCV (Miners Residential Complex) (b) 

Other 

June  
2020 
% 

50% 

50% 

62.5% 

- 

- 

50% 

50% 

50% 

50% 

50% 

June 
2019 
% 

50% 

50% 

62.5% 

50% 

50% 

50% 

50% 

50% 

50% 

50% 

June 
2020 
$000 

1,437 

2,748 

1,075 

(210) 

(243) 

632 

(352) 

2,773 

12 

(244) 

June 
2019 
$000 

1,447 

3,123 

1,087 

(755) 

536 

699 

(202) 

3,117 

11 

724 

7,628 

9,787 

(a)  This joint venture has not been consolidated as the consolidated entity does not have control over operating and financing 

decisions and all joint venture parties participate equally in decision making. 

(b)  A number of wholly-owned subsidiaries of Harvey Norman Holdings Limited (HNHL) have entered into joint ventures with an 

unrelated party to provide mining camp accommodation.  The respective joint ventures have been granted finance facilities as 
follows:  
(i) 

A finance facility from ANZ for the amount of $5.15 million plus interest and costs, with a maturity date of 31 July 2020.  
On 30 July 2020, the maturity date of this finance facility from ANZ was extended to 31 January 2021.   
Finance facilities from Network Consumer Finance Pty Limited (“NCF”), a wholly-owned subsidiary of HNHL, for the 
amount of $31.09 million plus interest and costs, subject to bi-annual review.  

(ii) 

(c)  On 9 August 2019, the consolidated entity announced that Harvey Norman Holdings Limited (the Company) and certain of its 

controlled entities, with certain entities controlled by Gerald Harvey, as owners of the property and business known as The Byron 
at Byron Bay Resort (Resort), have entered into agreements for sale of the Resort (Sale Contract) for the sale price of 
$41,764,000 (ex GST), subject to terms and conditions for completion.  The purchasers under the Sale Contract are GAG Byron 
on Byron Property Co Pty Ltd ACN 635 158 351 and GAG Byron on Byron Business Company Pty Ltd ACN 635 172 333.  The 
Sale Contract was settled during FY20 following the grant of the liquor licence approval by the relevant authority. 

134 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

27. 

INVESTMENTS ACCOUNTED FOR USING THE EQUITY METHOD (continued) 

Investment in associates and joint ventures 
An associate is an entity over which the consolidated entity has significant influence.  Significant influence is the power to 
participate in the financial and operating policy decisions of the investee, but does not control or have joint control over those 
policies. 

A joint venture is a type of joint arrangement whereby the parties that have joint control of the arrangement have rights to the net 
assets of the joint venture.  Joint control is the contractually agreed sharing of control of an arrangement, which exists only when 
decisions about the relevant activities require unanimous consent of the parties sharing control. 

The considerations made in determining significant influence or joint control are similar to those necessary to determine control 
over subsidiaries.  

The investments in associates and joint ventures of the consolidated entity are accounted for using the equity method.  Under the 
equity method, the investment in an associate or joint venture is initially recognised at cost.  The carrying amount of the investment 
is adjusted to recognise changes in the consolidated entity’s share of net assets of the associate or joint venture since the 
acquisition date. 

After application of the equity method, the consolidated entity determines whether it is necessary to recognise any impairment loss 
with respect to its net investment in the associates and joint ventures.  At each reporting date, the consolidated entity determines 
whether there is objective evidence that the investment in the associate or joint venture is impaired.  If there is such evidence, the 
consolidated entity calculates the amount of impairment as the difference between the recoverable amount of the associate or joint 
venture and its carrying value.    

28.  ASSETS HELD FOR SALE 

As at 30 June 2020, the assets held for sale balance of $16.19 million represents the carrying amount of a warehouse in Singapore 
that is currently held for sale. 

As at 30 June 2019, the carrying amounts of two (2) retail property assets were classified as current assets held for sale: 
 

The carrying amount of the consolidated entity’s 50% asset ownership of The Byron at Byron Resort comprising its 50% 
shareholding of the Byron Bay (residential / convention development) land and building assets and its 50% shareholding of the 
Byron Bay (resort operations) plant and equipment assets; and  
The carrying amount of a warehouse in Singapore that is currently held for sale. 

 

Non-current assets held for sale 
The consolidated entity classifies non-current assets as held for sale if their carrying amounts will be recovered principally through 
a sale transaction rather than through continuing use.  Non-current assets classified as held for sale are measured at the lower of 
their carrying amount and fair value less costs to sell.  Costs to sell are the incremental costs directly attributable to the disposal 
of an asset, excluding finance costs and income tax expense.  The criteria for held for sale classification is regarded as met only 
when the sale is highly probable and the asset is available for immediate sale in its present condition.  Actions required to 
complete the sale should indicate that it is unlikely that significant changes to the sale will be made or that the decision to sell will 
be withdrawn.  Management must be committed to the plan to sell the asset and the sale expected to be completed within one 
year from the date of the classification.  Property, plant and equipment and intangible assets are not depreciated or amortised 
once classified as held for sale.  

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

135 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

29.  EMPLOYEE BENEFITS  

The number of full-time equivalent employees employed as at 30 June were: 

The aggregate employee benefit liability was comprised of: 

Accrued wages, salaries and on-costs 

Provisions (Current – Note 21) 

Provisions (Non-current – Note 21) 

Total employee benefit provisions 

   CONSOLIDATED 

June 
2020 
Number 

June 
2019 
Number 

5,732 

June 
2020 
$000 

20,123 

34,181 

2,213 

56,517 

5,510 

June 
2019 
$000 

20,152 

31,902 

2,171 

54,225 

The consolidated entity makes contributions to complying superannuation funds for the purpose of provision of superannuation 
benefits for eligible employees of the consolidated entity.  The amount of contribution in respect of each eligible employee is 
not less than the prescribed minimum level of superannuation support in respect of that eligible employee.  The complying 
superannuation funds are independent and not administered by the consolidated entity. 

Performance Rights 
At balance date, the following performance rights were outstanding and vested (or able to be exercised) by, or for the benefit of, 
directors of Harvey Norman Holdings Limited: 

(

Grant Date 

Expiry Date 

  Number of Performance 
Rights Outstanding 

  Number of Performance 
Rights Vested 

2020 

2019   

2020 

2019 

30/11/2015 

28/11/2016 

01/12/2017 

04/12/2018 

02/12/2019 

30/06/2021 

30/06/2022 

30/06/2023 

30/06/2024 

30/06/2025 

- 

- 

400,000 

549,500 

549,500 

-   
400,000   
400,000   
549,500   
-   

- 

240,000 

240,000 

- 

- 

- 

- 

- 

- 

- 

1,499,000 

1,349,500 

240,000 

240,000 

30.  REMUNERATION OF AUDITORS 

Fees to Ernst & Young Australia: 

- 

- 

- 

audit or review of the financial reports  

tax services 

consulting services  

Total payable to Ernst & Young Australia 

Fees to overseas member firms of Ernst & Young Australia: 

- 

- 

- 

audit or review of the financial reports  

tax services 

consulting services  

    CONSOLIDATED 

June 
2020 
$ 

June 
2019 
$ 

1,406,009 

151,150 

33,250 

1,590,409 

780,376 

213,845 

14,348 

1,300,774 

203,950 

- 

1,504,724 

760,162 

272,795 

11,164 

Total payable to overseas member firms of Ernst & Young Australia 

1,008,569 

1,044,121 

Total Remuneration Payable to Ernst & Young 

2,598,978 

2,548,845 

136 

 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

31. 

KEY MANAGEMENT PERSONNEL 

(a) 

Details of Key Management Personnel 

Directors 

Title 

Senior Executives 

Title 

Executive Chairman  

  Martin Anderson 

  General Manager – Advertising 

Gerald Harvey 

Kay Lesley Page 

John Evyn Slack-Smith 

Executive Director and 
Chief Executive Officer 

Executive Director and 
Chief Operating Officer 

David Matthew Ackery 

Executive Director 

Chris Mentis 

Christopher Herbert Brown 
OAM  

Executive Director,   
Chief Financial Officer 
and Company Secretary  
  Non-Executive Director 

Michael John Harvey 

  Non-Executive Director 

Kenneth William Gunderson-
Briggs 

Graham Charles Paton AM 

Maurice John Craven     
[commenced 27 March 2019] 

  Non-Executive Director 

(Independent) 

  Non-Executive Director 

(Independent) 

  Non-Executive Director 

(Independent) 

Thomas James Scott 

General Manager – Property 

Gordon Ian Dingwall  

Chief Information Officer  

Ajay Calpakam        
[resigned 30 April 2020] 

Lachlan Roach  

General Manager – Audio 
Visual 

General Manager – Home 
Appliances  

Frank Robinson [resigned 
30 September 2019] 

General Manager – 
Technology & Entertainment 

Emmanuel Hohlastos 
[commenced 1 May 2020] 

General Manager – Audio 
Visual 

Glen Gregory [commenced 
9 September 2019] 

General Manager – 
Technology & Entertainment 

(b)  Compensation of Key Management Personnel  

The total remuneration paid or payable to Key Management Personnel of the consolidated entity was as follows: 

Short-term  

Post-employment 

Long-term (share-based payments)  

Other – long service leave accrual 

Other – termination benefits 

    CONSOLIDATED 

June 
2020 
$ 

12,796,618 

295,892 

1,056,781 

89,782 

89,065 

June 
2019 
$ 

12,088,384 

284,274 

717,044 

100,054 

- 

14,328,138 

13,189,756 

Refer to Tables 1 and 2 on pages 56 and 57 of this report for further information.  

32.  RELATED PARTY TRANSACTIONS 

(a) 

Ultimate Controlling Entity 
The ultimate controlling entity of the consolidated entity is Harvey Norman Holdings Limited, a company incorporated in Australia. 

(b) 

Transactions with Other Related Parties 

(i) 

(ii)

Several controlled entities of Harvey Norman Holdings Limited operate loan 
accounts with other related parties, mainly consisting of joint ventures and the other 
joint venture partner of the joint ventures.  Refer to Note 7. Trade and Other 
Receivables. 
The amount of receivables from related parties at balance date was: 

The consolidated entity has a payable to other related parties (excluding 
transactions with KMPs and their related parties) at arm’s length terms and 
conditions.  The amount owing to other related parties at balance date was:  

72,500,801 

72,273,155 

4,237,364 

4,244,921 

Refer to information provided in Section 15. Other Transactions and Balances with Key Management Personnel and their Related 
Parties in this report on pages 62 and 63 for further information.   

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

137 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

33. 

COMMITMENTS 

(a) 

Lease commitments [the consolidated entity as a lessor]: 

Future minimum amounts receivable under non-cancellable operating leases 
are as follows: 

Not later than one year 

Later than one year but not later than five years 

Later than five years 

Minimum lease receivable 

    CONSOLIDATED 

June 
2020 
$ 

June 
2019 
$ 

105,805 

191,537 

46,694 

344,036 

102,750 

173,457 

30,784 

306,991 

The consolidated entity as a lessor 
Leases in which the consolidated entity does not transfer substantially all the risks and benefits of ownership of an asset are classified as 
operating leases.  Initial direct costs incurred in negotiating an operating lease are added to the carrying amount of the leased asset 
and recognised over the lease term on the same basis as rental income.  Contingent rents are recognised as revenue in the period in 
which they are earned.  

The consolidated entity has entered into commercial leases in respect of its freehold property portfolio and motor vehicles.  All leases 
in the consolidated entity’s freehold property portfolio include a clause to enable upward revision of the rental charge on an annual 
basis according to prevailing market conditions.  

(b)  Capital expenditure contracted but not provided is payable as follows: 

Not later than one year 

Later than one year but not later than five years 

Total capital expenditure commitments 

16,028 

- 

16,028 

52,186 

- 

52,186 

The consolidated entity had contractual obligations to purchase property, plant and equipment and investment properties of $16.03 
million (2019: $52.19 million).  The contractual obligations are mainly for the acquisition of new properties and refurbishment of 
existing franchised complexes in Australia.  The contractual obligations relating to joint venture entities for the year ended 30 June 
2020 was $0.95 million (2019: $2.52 million).   

34.  CONTINGENT LIABILITIES  

As at 30 June 2020, Harvey Norman Holdings Limited (the Company) and its wholly-owned subsidiaries have entered into the 
following guarantees, however the probability of having to make a payment under these guarantees is considered remote: 
(a)  Guarantees in the normal course of business relating to lease make-good obligations under certain operating lease contracts 
(with the exclusion of those lease make-good payments that are considered to be probable and recognised as a provision in 
Note 21. Provisions); and 
Indemnities to financial institutions to support bank guarantees in respect of the performance of contracts. 

(b) 

No provision has been made in the financial statements in respect of these contingencies as the possibility of a probable outflow 
under these guarantees is considered remote. 

Contingent liabilities 
The consolidated entity does not recognise liabilities that do not meet the recognition criteria as prescribed in AASB 137 Provisions, 
Contingent Liabilities and Contingent Assets.  Contingent liabilities are not recognised as liabilities if the possibility of a probable 
outflow is considered remote as their existence will be confirmed only by the occurrence or non-occurrence of one or more uncertain 
future events not wholly within the control of the consolidated entity.  

At each reporting date, the consolidated entity assesses whether an outflow of future economic benefits has become probable.  If it 
becomes probable that an outflow of future economic benefits will be required for an item previously dealt with as a contingent 
liability, a provision is recognised in the financial statements of the period in which the change in probability occurs.  

138 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

35. 
(a) 

FINANCIAL RISK MANAGEMENT 
Financial Risk Management Objectives and Policies 
The treasury function of the consolidated entity is responsible for the management of the following risks:  
  market risk; 
 
 

credit risk; and 
liquidity risk. 

The consolidated entity’s principal financial liabilities, other than derivatives, comprise of trade and other payables and interest-
bearing loans and borrowings.  The consolidated entity’s principal financial assets, other than derivatives, include cash and cash 
equivalents, trade and other receivables and equity investments at fair value.  The consolidated entity manages its exposure to key 
financial risks, such as interest rate and currency risk in accordance with the consolidated entity’s Treasury Policy which is approved 
by the Board of Directors.  The objective of the Treasury Policy is to support the delivery of the consolidated entity’s financial targets 
whilst protecting future financial security.  The consolidated entity enters into derivative transactions, principally forward currency 
contracts, to manage the currency risks arising from the consolidated entity’s operations and its sources of finance. 

The consolidated entity uses different methods to measure and manage different types of risks to which it is exposed. These include: 
  monitoring levels of exposure to interest rate and foreign exchange risk; 
  monitoring assessments of market forecasts for interest rate and foreign exchange; 
 
  monitoring liquidity risk through the future rolling cash flow forecasts.  

ageing analyses and monitoring of specific credit allowances to manage credit risk; and 

The Board reviews and endorses policies for managing each of these risks as summarised below: 
 
 

the setting of limits for trading in derivatives; and 
hedging cover of foreign currency risk, credit allowances, and future cash flow forecast projections. 

(b)  Market Risk 

Market risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market 
prices.  Components of market risk to which the consolidated entity are exposed are discussed below. 

(i)  Foreign Currency Risk Management  

Foreign currency risk refers to the risk that the value of financial instruments, recognised asset or liability will fluctuate due to 
changes in foreign currency rates. The consolidated entity undertakes certain transactions denominated in foreign currencies, hence 
exposures to exchange rate fluctuations arise.  

The consolidated entity’s foreign currency exchange risk arises primarily from: 
 
 

receivables or payables denominated in foreign currencies; and  
firm commitments or highly probable forecast transactions for payments settled in foreign currencies. 

The consolidated entity is exposed to foreign exchange risk from various currency exposures, primarily with respect to: 
 
United States dollars; 
  New Zealand dollars; 
 
Euro;  
 
British pound; 
 
Singapore dollars;  
  Malaysian ringgit; and 
 

Croatian kuna 

The consolidated entity minimises its exposure to foreign currency risk by initially seeking contracts effectively denominated in the 
entity’s functional currency where possible and economically favourable to do so.  Foreign exchange risk that arises from firm 
commitments or highly probable transactions is managed principally through the use of forward currency contracts.  The 
consolidated entity hedges a proportion of these transactions in each currency in accordance with the Treasury Policy. 

Financial assets 

Cash and cash equivalents 

Trade and other receivables 

Derivatives receivable 

Financial liabilities 

Trade and other payables 

Interest-bearing loans and borrowings 

Derivatives payable 

Net exposure 

   CONSOLIDATED 

June 
2020 
$000 

44,375 

5,167 

- 

49,542 

34,351 

11,742 

187 

46,280 

3,262 

June 
2019 
$000 

37,962 

7,282 

5 

45,249 

28,807 

12,016 

49 

40,872 

4,377 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

139 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

FINANCIAL RISK MANAGEMENT (CONTINUED) 

35. 
(b)  Market Risk (continued) 

(ii)  Interest Rate Risk Management 

Interest rate risk is the risk that the fair value on future cash flows of a financial instrument will fluctuate because of changes in market 
interest rates.  

The consolidated entity’s exposure to market interest rates relates primarily to cash and cash equivalents, non-trade debts receivable 
from related entities and unrelated entities, bank overdraft, non-trade amounts owing to related parties, Syndicated Facility, 
commercial bills and other short-term borrowings.  The consolidated entity manages the interest rate exposure by adjusting the ratio 
of fixed interest debt to variable interest debt to a desired level based on current market conditions.  Where the actual interest rate 
profile on the physical debt profile differs substantially from the desired target, the consolidated entity uses interest rate swap 
contracts to adjust towards the target net debt profile.   

Fixed interest rate maturing in 

30 June 2020 

Principal 
subject to 
floating 
interest rate  

1 year 
or less 

Over  

1 to 5 
years 

More 
than 
5 years 

Non-
interest 
bearing 

Total   

Average interest rate 

Cash 

Consumer finance  
loans 
Finance lease  
receivables 
Receivables from 
franchisees 
Trade receivables 

Other financial    
assets 
Non-trade  
debts receivables & 
loans 

Syndicated Facility 
and other short-
term  borrowings 
Trade creditors 

Other loans 

Bank overdraft  

Bills payable  

Other financial 
liabilities 

$000   

$000 

$000 

$000   

$000   

$000   

Floating 

Fixed 

203,649   

28,998 

-   

-   

-   

-   

-   

- 

570 

- 

- 

- 

- 

- 

912 

- 

- 

- 

-  1

80,548   

313,195    0.00% - 1.92%  0.00% - 3.65% 

-   

-   

-   

-   

-   

2,734   

2,734   

2,721   

4,203   

352,359   

352,359   

116,353   

116,353   

48,413   

48,413   

- 

- 

- 

- 

- 

- 

11.00% 

- 

- 

- 

58,975   

24,548 

14,836 

5,991   

13,731   

118,081    2.39% - 5.27%   5.00% -10.00% 

262,624 

54,116 

15,748 

5,991 

616,859 

955,338 

264,638   

-   

4,237   

18,749   

9,750   

-   

297,374 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

-   

-   

-   

-   

-   

-   

-   

264,638    0.95% -5.87% 

351,772   

351,772   

- 

280   

4,517    2.37% - 3.20% 

-   

-   

18,749    2.25% - 6.95% 

9,750    1.44% -2.57% 

187   

187   

- 

- 

352,239 

649,613 

- 

- 

- 

- 

- 

- 

Fixed interest rate maturing in 

30 June 2019 

Principal 
subject to 
floating 
interest rate  

1 year 
or less 

Over  

1 to 5 
years 

More 
than 
5 years 

Non-
interest 
bearing 

Total   

Average interest rate 

$000   

$000 

$000 

$000   

$000   

$000   

Floating 

Fixed 

169,617   

2,675 

-   

-   

-   

-   

-   

- 

579 

- 

- 

- 

- 

- 

820 

- 

- 

- 

-   

-   

-   

-   

-   

-   

42,756   

215,048    0.01% - 3.15%  0.00% - 2.24% 

3,876   

3,876   

2,727   

4,126   

607,731   

607,731   

104,905   

104,905   

48,258   

48,258   

- 

- 

- 

- 

- 

- 

11.00% 

- 

- 

- 

62,191   

2,469 

21,573 

5,388   

9,716   

101,337    3.52% - 6.10%   5.00% - 9.50% 

231,808 

5,723 

22,393 

5,388 

819,969 

  1,085,281 

Cash 

Consumer finance  
loans 
Finance lease  
receivables 
Receivables from 
franchisees 
Trade receivables 

Other financial    
assets 
Non-trade  
debts receivables & 
loans 

140 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

35.  FINANCIAL RISK MANAGEMENT (CONTINUED) 
(b)  Market Risk (continued) 
(ii)  Interest Rate Risk Management 

Fixed interest rate maturing in 

30 June 2019 

Principal 
subject to 
floating 
interest rate  

1 year 
or less 

Over  

1 to 5 
years 

More 
than 
5 years 

Non-
interest 
bearing 

Total   

Average interest rate 

$000   

$000 

$000 

$000   

$000   

$000   

Floating 

Fixed 

Syndicated Facility 
and other short-
term  borrowings 
Trade creditors 

Other loans 

Bank overdraft  

Bills payable  

Finance lease  
liabilities 
Other financial 
liabilities 

794,417   

-   

4,245   

29,232   

9,750   

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

-   

-   

1,622 

1,942 

- 

- 

-   

-   

-   

-   

-   

-   

-   

-   

794,417    1.27% - 6.12% 

283,682   

283,682   

- 

264   

4,509    2.37% - 3.20% 

29,232    1.20% - 6.95% 

9,750    1.47% - 2.10% 

-   

-   

-   

3,564   

-  3.30% - 10.21% 

49   

49   

- 

- 

- 

- 

- 

- 

- 

837,644 

1,622 

1,942 

- 

283,995 

  1,125,203 

(iii)  Equity Price Risk Management 

The consolidated entity is exposed to equity price risk arising from equity investments.  Equity investments are held for strategic 
rather than trading purposes.  The exposure to the risk of a general decline in equity market values is not hedged as the 
consolidated entity believes such a strategy is not cost effective.  The fair value of the equity investments publicly traded on the ASX 
was $30.24 million as at 30 June 2020 (2019: $27.48 million).  The fair value of the equity investments publicly traded on the NZX was 
$15.45 million as at 30 June 2020 (2019: $16.86 million). 

(iv) 

Sensitivity analysis 
At the reporting date, the consolidated entity’s exposure to interest rate risk, foreign currency risk (after taking into consideration 
the hedge of foreign currency payables) and equity price risk are not considered material.  

 (c)  Credit Risk 

Credit risk refers to the loss that the consolidated entity would incur if a debtor or other counterparty fails to perform under its 
contractual obligations.  

Credit risk arises from the financial assets of the consolidated entity, which comprise receivables from franchisees, trade and non-
trade debts receivables, consumer finance loans and finance lease receivables.  The consolidated entity’s exposure to credit risk 
arises from potential default of the counter party, with a maximum exposure equal to the carrying amount of these financial assets.  

The consolidated entity’s exposure to market interest rates relates primarily to: 
 
 

The Franchisor constantly monitors and evaluates the financial position of each franchisee; 
Conducting appropriate due diligence on counterparties before entering into an arrangement with them.  It is the consolidated 
entity’s policy that all customers who wish to trade on credit terms are subject to credit verification procedures including an 
assessment of their independent credit rating, financial position, past experience and industry reputation.  Risk limits are set for 
each individual customer in accordance with parameters set by the Board.  These risk limits are regularly monitored; 
  Non-trade debts receivable are subject to regular monitoring and/or periodic impairment testing to ensure that they are 

 

recoverable; and 
Finance lease receivables are secured by assets with a value equal to, or in excess of, the counterparties’ obligation to the 
consolidated entity. 

The consolidated entity minimises concentrations of credit risk by undertaking transactions with a large number of debtors in various 
countries and industries.  In addition, receivable balances are monitored on an ongoing basis.  

The credit risk on liquid funds and derivative financial instruments is limited because the counterparties are banks with high credit-
ratings assigned by international credit-rating agencies.  

The table below represents the financial assets of the consolidated entity by geographic location displaying the concentration of 
credit risk for each location as at balance date: 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

141 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
   
   
 
 
 
 
   
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

35.  FINANCIAL RISK MANAGEMENT (CONTINUED) 
(c)  Credit Risk (continued) 

Location of credit risk 

Australia 

New Zealand 

Singapore and Malaysia 

Slovenia and Croatia 

Ireland and Northern Ireland 

Total  

 (d) 

Liquidity Risk 

  CONSOLIDATED 

June 
2020 
$000 

497,774 

35,905 

18,321 

5,603 

3,245 

560,848 

June 
2019 
$000 

727,060 

33,700 

20,475 

7,033 

2,985 

791,253 

Liquidity risk includes the risk that, as a result of the consolidated entity’s operational liquidity requirements: 
 
 
 

the consolidated entity will not have sufficient funds to settle a transaction on the due date; 
the consolidated entity will be forced to sell financial assets at a value which is less than what they are worth; or 
the consolidated entity may be unable to settle or recover a financial asset at all. 

To help reduce these risks, the consolidated entity: 
 
  maintains instruments that are tradeable in highly liquid markets.  

has readily accessible standby facilities and other funding arrangements in place; and 

The Board reviews this exposure on a monthly basis from a projected 12-month cash flow forecast, listing of banking facilities, 
explanations of variances from the prior month reports and current funding positions of the overseas controlled entities provided 
by finance personnel.  The following table details the consolidated entity’s remaining contractual maturity for its financial assets 
and financial liabilities.  The financial assets have been disclosed based on the undiscounted contractual maturities of the financial 
assets including interest that will be earned on those assets.  The financial liabilities have been disclosed based on the 
undiscounted cash flows of the financial liabilities based on the earliest date on which the consolidated entity can be required to 
pay.  

   30 June 2020        

Non derivative financial assets 

Cash and cash equivalents  

Receivables from franchisees 

Trade and other receivables 

Other financial assets 

Total financial assets 

Non derivative financial liabilities 

Trade and other payables  

Interest bearing loans and borrowings 

Derivative financial liabilities 

Forward currency contracts  

  Less than  
    1 year 
$000 

    1 to 2   
     years 
$000 

     2 to 5  
     years 
$000 

    Over 5  
     years 
$000 

    Total 

$000 

313,195 

352,359 

163,859 

30,237 

859,650 

- 

- 

6,452 

- 

6,452 

- 

- 

40,455 

- 

- 

- 

11,047 

18,176 

313,195 

352,359 

221,813 

48,413 

40,455 

29,223 

935,780 

351,772 

106,360 

- 

- 

171,388 

25,155 

187 

- 

- 

- 

- 

- 

- 

351,772 

302,903 

187 

654,862 

Total financial liabilities 

458,319 

171,388 

25,155 

Net maturity 

401,331 

(164,936) 

15,300 

29,223 

280,918 

142 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

35.  FINANCIAL RISK MANAGEMENT (CONTINUED) 
 (d) 

Liquidity Risk (continued) 

   30 June 2019        

Non derivative financial assets 

Cash and cash equivalents  

Receivables from franchisees 

Trade and other receivables 

Other financial assets 

Derivative financial assets 

Forward currency contracts 

  Less than  
    1 year 
$000 

    1 to 2   
     years 
$000 

     2 to 5  
     years 
$000 

    Over 5  
     years 
$000 

    Total 

$000 

215,048 

607,731 

138,350 

28,883 

5 

- 

- 

- 

- 

6,976 

51,085 

- 

- 

- 

- 

- 

- 

6,200 

19,370 

215,048 

607,731 

202,611 

48,253 

- 

5 

Total financial assets 

990,017 

6,976 

51,085 

25,570 

  1,073,648 

Non derivative financial liabilities 

Trade and other payables  

Interest bearing loans and borrowings 

Derivative financial liabilities 

Forward currency contracts  

283,682 

509,145 

- 

- 

205,555 

149,252 

49 

- 

- 

Total financial liabilities 

792,876 

205,555 

149,252 

- 

- 

- 

- 

283,682 

863,952 

49 

  1,147,683 

Net maturity 

197,141 

(198,579) 

(98,167) 

25,570 

(74,035) 

(e) 

Fair Value of Financial Assets and Financial Liabilities   

The fair value of financial assets and financial liabilities are determined as follows: 
 

 

 

 

The carrying amounts of cash and cash equivalents, receivables from franchisees, trade and other receivables, other financial 
assets, trade and other payables and interest-bearing loans and borrowings are reasonable approximations of fair value.  
The fair value of financial assets and financial liabilities with standard terms and conditions and traded on active liquid markets 
are determined with reference to quoted market prices.  
The fair value of other financial assets and financial liabilities (excluding derivative instruments) are determined in accordance 
with generally accepted pricing models based on discounted cash flow analysis using prices from observable current market 
transactions.  
The consolidated entity enters into derivative financial instruments with various counterparties, particularly financial institutions 
with investment grade credit ratings.  Forward currency contracts are valued using valuation techniques which employs the use 
of market observable inputs. 

The consolidated entity uses various methods in estimating the fair value of financial instruments.  The methods comprise: 
Level 1 – the fair value is calculated using quoted prices in active markets. 
Level 2 – the fair value is estimated using inputs other than quoted prices included in Level 1 that are observable for the asset or   
               liability, either directly (as prices) or indirectly (derived from prices). 
Level 3 – the fair value is estimated using inputs for the asset or liability that are not based on observable market data.  

The fair value of the financial instruments as well as the methods used to estimate the fair value are summarised in the table below. 

   30 June 2020        

Financial Assets 

Listed investments 

Total financial assets 

Financial Liabilities 

Forward currency contracts 

Total financial liabilities 

  Quoted market 
price (Level 1) 

$000   

Market observable 
inputs (Level 2)  
$000 

45,688 

45,688 

- 

- 

- 

- 

187 

187 

    Total  

$000 

45,688 

45,688 

187 

187 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

143 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

35. 
FINANCIAL RISK MANAGEMENT (CONTINUED) 
 (e)  Fair Value of Financial Assets and Financial Liabilities (continued) 

   30 June 2019   

Financial Assets 

Listed investments 

Forward currency contracts 

Total financial assets 

Financial Liabilities 

Forward currency contracts 

Total financial liabilities 

  Quoted market 
price (Level 1)  
$000   

  Market observable 
inputs (Level 2)  
$000 

44,344 

- 

44,344 

- 

- 

- 

5 

5 

49 

49 

    Total  

$000 

44,344 

5 

44,349 

49 

49 

Quoted market price represents the fair value determined based on quoted prices on active markets as at the reporting date 
without any deduction for transaction costs. The fair value of the listed equity investments are based on quoted market prices 
and are included in level 1. 

The fair value of financial instruments that are not traded in an active market is determined using valuation techniques.  
Forward currency contracts are measured using quoted forward exchange rates.  These instruments are included in level 2.   

(f) 

Capital Risk Management Policy 

The consolidated entity’s capital management policy objectives are to: create long-term sustainable value for shareholders; 
maintain optimal returns to shareholders and benefits to other stakeholders; source the lowest cost available capital; and prevent 
the adverse outcomes that can result from short-term decision making. 

The consolidated entity is constantly adjusting the capital structure to take advantage of favourable costs of capital or high returns 
on assets.  As the market is constantly changing, the consolidated entity may change the amount of dividends to be paid to 
shareholders, return capital to shareholders, issue new shares or sell assets to reduce debt.  The capital structure of the 
consolidated entity consists of debt, which includes the interest-bearing loans and borrowings disclosed in Note 17, cash and cash 
equivalents disclosed in Note 26(a) and equity attributable to equity holders of the parent, comprising ordinary shares, reserves 
and retained profits as disclosed in Notes 22, 25 and 23 respectively.  None of the consolidated entity’s entities are subject to 
externally imposed capital requirements.  

Capital management is monitored through the net debt to equity ratio.  The target for the consolidated entity’s net debt to equity 
ratio is a tolerance level of up to 50%.  As at 30 June 2020, the consolidated entity had unused, available financing facilities of $685 
million – only utilising $293 million out of total approved financing facilities of $978 million.  This has resulted in a net debt to 
equity ratio of nil as at 30 June 2020, compared to a net debt to equity ratio of 19.46% as at 30 June 2019.   

Borrowings (refer to Note 17. Interest-Bearing Loans and Borrowings) 

Less: Cash and cash equivalents 

Net (Cash) / Debt   

Total equity (a) 

Net debt to equity ratio (b) 

    CONSOLIDATED 

June 
2020 
$000 

297,841 

313,195 

(15,354) 

June 
2019 
$000 

841,521 

215,048 

626,473 

3,533,326 

3,219,841 

-0.43% 

19.46% 

(a) 

For the purpose of calculating the net debt to equity ratio, total equity excludes the negative acquisition reserve of $18.60 million 
(2019: $22.05 million), the right-of-use assets in respect of property, plant and equipment leases of $513.78 million and investment 
properties (leasehold): right-of-use assets of $621.90 million and the lease liabilities recognised under AASB 16 Leases of $1,173.09 
million. 

(b)  As at 30 June 2020, the consolidated entity had a net cash of $15.35 million and therefore the net debt to equity ratio was 

disclosed as nil. 

36.  DERIVATIVE FINANCIAL INSTRUMENTS 

Hedging Instruments 
The following table details the derivative hedging instruments as at balance date.  The fair value of a hedging derivative is 
classified as a non-current asset or liability if the remaining maturity of the hedged item is more than 12 months and as a current 
asset or liability if the remaining maturity of the hedged item is less than 12 months.  

144 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

36.  DERIVATIVE FINANCIAL INSTRUMENTS (CONTINUED) 
(a) 

Forward currency contracts – held for trading 

Current Assets 

Forward currency contracts – cash flow hedges 

Current liabilities 

Forward currency contracts – held for trading 

Forward currency contracts – cash flow hedges 

    CONSOLIDATED 

June 
2020 
$000 

- 

137 

50 

The consolidated entity has entered into forward currency contracts which are economic hedges but do not satisfy the 
requirements of hedge accounting. 

Currency 

  Average Exchange Rate 
2019 

2020 

Euro (0-12 months) 

US Dollar (0-12 months) 

67.29 

67.40 

61.28 

69.41 

Total 

CONSOLIDATED 

2020 

2019 

Buy 

$000 

3,682 

4,043 

7,725 

Sell 

$000 

- 

- 

- 

Buy 

$000 

5,185 

848 

6,033 

June 
2019 
$000 

5 

42 

7 

Sell 

$000 

- 

- 

- 

These contracts are fair valued by comparing the contracted rate to the market rates at balance date.  All movements in fair value 
are recognised in the income statement in the period they occur.  The net fair value losses on forward currency contracts during 
the year ended 30 June 2020 was $0.14 million for the consolidated entity (2019: $0.04 million).  

(b)  Forward currency contracts – cash flow hedges 

The consolidated entity purchases inventories from various overseas countries.  As such, the consolidated entity is exposed to 
foreign exchange risk from various currency exposures, primarily with respect to: 
 
 

United States dollars; and 
Euro. 

In order to protect against exchange rate movements and to manage the inventory costing process, the consolidated entity has 
entered into forward currency contracts to purchase US dollars and Euro.  These contracts are hedging highly probable forecasted 
purchases and they are timed to mature when payments are scheduled to be made.  The following table details the forward 
currency contracts outstanding as at reporting date:  

Sell 

$000 

- 

- 

- 

Currency 

  Average Exchange Rate 
2019 

2020 

Euro (0-12 months) 

US Dollar (0-12 months) 

59.59 

64.80 

61.86 

68.38 

CONSOLIDATED 

2020 

2019 

Buy 

$000 

1,293 

291 

Sell 

$000 

- 

- 

Buy 

$000 

2,058 

285 

Total 
The forward currency contracts are considered to be highly effective hedges as they are matched against forecast   
inventory purchases and firm committed invoice payments for inventory purchases.  During the year ended 30 June 2020, the 
hedges were 100% effective (2019: 100% effective), therefore the gain or loss on the contracts attributable to the hedged risk is 
taken directly to other comprehensive income.  When the inventory is delivered the amount recognised in other comprehensive 
income is adjusted to the inventory account in the statement of financial position. 

1,584 

2,343 

- 

Movement in the forward currency contract cash flow hedge reserve: 

    CONSOLIDATED 

June 
2020 
$000 

June 
2019 
$000 

       Increase/(Decrease) 

Opening balance 

Transferred to inventory 

Charged to other comprehensive income 

Closing balance 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

(2) 

2 

(35) 

(35) 

(8) 

8 

(2) 

(2) 

145 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

37.  DEED OF CROSS GUARANTEE 

Pursuant to ASIC Corporations (Wholly-owned Companies) Instrument 2016/785, relief has been granted to certain controlled entities 
of Harvey Norman Holdings Limited from the Corporations Act 2001 requirements for the preparation, audit and lodgement of their 
financial reports.  These controlled entities have entered into a Deed of Cross Guarantee with Harvey Norman Holdings Limited 
(“Closed Group”).  The effect of this Deed of Cross Guarantee is that Harvey Norman Holdings Limited has guaranteed to pay any 
deficiency in the event of winding up a controlled entity within the Closed Group or if the controlled entity does not meet its 
obligations under the terms of overdrafts, loans, leases or other liabilities subject to the guarantee. The controlled entities within the 
Closed Group have also given a similar guarantee in the event that Harvey Norman Holdings Limited is wound up or if it does not 
meet its obligations under the terms of overdrafts, loans, leases or other liabilities subject to the guarantee.  The parties to the Deed 
of Cross Guarantee include Harvey Norman Holdings Limited and the following controlled entities: 
 
 
 
  Generic Publications Pty Limited 
 
Harvey Norman Big Buys Pty Limited 
 
Harvey Norman Stores (N.Z.) Pty Limited 
  Network Consumer Finance Pty Limited 
 
 

Arisit Pty Limited 
Contemporary Design Group Pty Limited 
Derni Pty Limited 

Sarsha Pty Limited 
Yoogalu Pty Limited 

The Statement of Financial Position and Income Statement for the Harvey Norman Holdings Limited Closed Group are as follows: 

Current Assets 

Cash and cash equivalents 

Trade and other receivables 

Other financial assets 

Inventories 

Intangible assets 

Other assets 

Total current assets 

Non-Current Assets 
Trade and other receivables 

Other financial assets 

Property, plant and equipment 

Property, plant and equipment: Right-of-use assets 

Intangible assets 

Total non-current assets 

Total Assets 

Current Liabilities 
Trade and other payables 

Interest-bearing loans and borrowings 

Lease Liabilities 

Income tax payable 

Provisions 

Other liabilities 

Total current liabilities 

Non-Current Liabilities 

Interest-bearing loans and borrowings 

Lease Liabilities 

Provisions 

Deferred income tax liabilities 

Other liabilities 

Total non-current liabilities 

Total Liabilities 

NET ASSETS 

146 

June 
2020 
$000 

188,935 

499,955 

30,237 

207,757 

278 

24,885 

952,047 

1,704,045 

297,642 

33,114 

6,538 

59,037 

June 
2019 
$000 

153,800 

718,834 

28,886 

172,282 

370 

24,144 

1,098,316 

1,778,987 

281,302 

28,387 

- 

59,110 

2,100,376 

2,147,786 

3,052,423 

3,246,102 

163,380 

10,184 

2,293 

67,123 

29,617 

46,291 

318,888 

195,000 

12,654 

1,957 

99,259 

- 

308,870 

127,699 

380,183 

- 

306 

26,841 

30,158 

565,187 

345,144 

- 

2,017 

92,073 

300 

439,534 

627,758 

1,004,721 

2,424,665 

2,241,381 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

37.  DEED OF CROSS GUARANTEE (CONTINUED) 

Equity 

Contributed equity 

Reserves 

Retained profits 

Non-Controlling Interest 

TOTAL EQUITY 

     Income Statement 

Profit before income tax 

Income tax 

Profit after tax 

     Retained Earnings 

Retained earnings at the beginning of the year 

Profit after tax from continuing operations 

Dividends provided for or paid 

Retained earnings at the end of the year 

38.  PARENT ENTITY FINANCIAL INFORMATION 

Statement of Financial Position 

Current assets 

Non-current assets 

Total assets  

Current liabilities 

Non-current liabilities 

Total liabilities 

Contributed equity 

Retained profits 

Total Equity 

Profit for the Year 

Total Comprehensive Income 

June 
2020 
$000 

717,925 

12,781 

1,694,210 

(251) 

2,424,665 

454,855 

(114,378) 

340,477 

1,676,238 

340,477 

(322,505) 

1,694,210 

    PARENT ENTITY 

June 
2020 
$000 

93 

2,693,100 

2,693,193 

58,516 

118,223 

176,739 

717,925 

1,798,529 

2,516,454 

June 
2019 
$000 

552,250 

12,893 

1,676,238 

- 

2,241,381 

385,324 

(85,570) 

299,754 

1,718,606 

299,754 

(342,122) 

1,676,238 

June 
2019 
$000 

84 

2,428,919 

2,429,003 

2,469 

107,567 

110,036 

552,250 

1,766,717 

2,318,967 

354,317 

324,981 

354,317 

324,981 

Arisit Pty Limited 
Contemporary Design Group Pty Limited 
Derni Pty Limited 

Guarantees 
The Parent Company is party to a Deed of Cross Guarantee (“Deed”) with the following controlled entities: 
 
 
 
  Generic Publications Pty Limited  
 
Harvey Norman Big Buys Pty Limited 
 
Harvey Norman Stores (N.Z.) Pty Limited 
  Network Consumer Finance Pty Limited 
 
 

Sarsha Pty Limited 
Yoogalu Pty Limited 

The effect of this Deed is that the Parent Company has guaranteed to pay any deficiency in the event of winding up one of the above 
controlled entities or if they do not meet their obligations under the terms of overdrafts, loans, leases or other liabilities subject to the 
guarantee.  The above controlled entities have also given a similar guarantee in the event that the Parent Company is wound up or if 
it does not meet its obligations under the terms of overdrafts, loans, leases or other liabilities subject to the guarantee. Harvey 
Norman Big Buys Pty Limited entered into the Deed with the Parent Company during the year ended 30 June 2020.  

Contingent Liabilities 
Refer to information provided in Note 34. Contingent Liabilities for disclosures relating to the Parent Entity. 

HARVEY NORMAN HOLDINGS LIMITED    |    ANNUAL REPORT JUNE 2020 

147 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS    |   JUNE 2020    

39.  CONTROLLED ENTITIES AND UNIT TRUSTS  
The listing of controlled entities and unit trusts detailed on this page is not a complete and exhaustive list of all controlled entities and 
unit trusts held by Harvey Norman Holdings Limited. The financial year of all controlled entities and unit trusts are the same as that of 
the Parent Company. 

Shares held by Harvey Norman Holdings Limited  

A listing of material subsidiaries of Harvey Norman Holdings Limited are detailed below: 

Arisit Pty Limited 1, 2 

Harvey Norman Croatia d.o.o. 16,17 

Harvey Norman Trading d.o.o. 15,16 

Bencoolen Properties Pte Limited 7,8 

Harvey Norman Europe d.o.o. 15, 16 

Lighting Venture Pty Limited 1,4 

Cascade Consolidated Sdn. Bhd. 10,11 

Harvey Norman Holdings (Ireland) Limited 13 

Network Consumer Finance Pty Limited 1,2 

Consolidated Design Group Pty Limited 1 

Harvey Norman Limited 5 

Pertama Holdings Pte Limited 7,8,9 

Contemporary Design Group Pty Limited 1,2 

Harvey Norman Ossia (Asia) Pte Limited 7,8,9 

Pertama Mechandising Pte Ltd 7,10 

Derni Pty Limited 1,2 

Harvey Norman Properties (N.Z.) Limited 5,6 

Sarsha Pty Limited 1,2 

Elitetrax Marketing Sdn. Bhd. 11,12 

Harvey Norman Singapore Pte Limited 7,8 

Space Furniture Pte Limited 7,8 

Generic Publications Pty Limited 1,2 

Harvey Norman Stores (N.Z.) Pty Limited 1,2 

Space Furniture Collection Sdn. Bhd. 11 

Harvey Norman Big Buys Pty Limited 1,2,3 

Harvey Norman Trading (Ireland) Limited 13,14 

Yoogalu Pty Limited 1,2 

Notes: 

1 

2 

3 

4 

5 

6 

7 

8 

9 

10 

11 

12 

13 

14 

15 

16 

Company incorporated in Australia. 

Company is a member of the "Closed Group" relieved under the Class Order described in Note 37. 

Harvey Norman Big Buys Pty Limited holds 99.02% of the shares in the KEH Partnership. 

Lighting Venture Pty Limited holds 75% of shares in Glolight Pty Limited. 

Company incorporated in New Zealand. 

Shares held by Harvey Norman Limited. 

Company incorporated in Singapore. 

Harvey Norman Singapore Pte Limited owns 100% of the shares in Bencoolen Properties Pte Limited, 60% of the shares in Harvey 
Norman Ossia (Asia) Pte Limited, 100% of the shares in Space Furniture Pte Limited and 50.62% of the shares in Pertama Holdings Pte 
Limited. 

Harvey Norman Ossia (Asia) Pte Limited holds 49.38% of the shares in Pertama Holdings Pte Limited. 

Shares held by Pertama Holdings Pte Limited 

Company incorporated in Malaysia 

Shares held by Cascade Consolidated Sdn. Bhd. 

Company incorporated in Ireland. 

Shares held by Harvey Norman Holdings (Ireland) Limited. 

Company incorporated in Slovenia. 

Harvey Norman Europe d.o.o. owns 100% of the shares in Harvey Norman Trading d.o.o. and 100% of the shares Harvey Norman 
Croatia d.o.o. 

17 

Company incorporated in Croatia. 

Units in Unit Trusts held by Harvey Norman Holdings Limited 

A listing of material unit trusts of Harvey Norman Holdings Limited are detailed below: 

Calardu Trust 

Calardu ACT Trust 

Calardu Albury Trust 

Calardu Alexandria DM Trust 

Calardu Alexandria WH Trust 

Calardu Auburn No. 1 Trust 

Calardu Auburn No. 2 Trust 

Calardu Auburn No. 4 Trust 

Calardu Auburn No. 5 Trust 

Calardu Auburn No. 6 Trust 

Calardu Auburn No. 7 Trust 

Calardu Auburn No. 8 Trust 

Calardu Ballina No. 1 Trust 

Calardu Bendigo Trust 

Calardu Brookvale Trust 

Calardu Midland Trust 

Calardu Browns Plains No. 1 Trust 

Calardu Munno Para Trust 

Calardu Cairns Trust 

Calardu Penrith No. 1 Trust 

Calardu Cambridge Trust 

Calardu Penrith Trust 

Calardu Campbelltown Trust 

Calardu Perth City West Trust 

Calardu Cannington Trust 

Calardu Preston Trust 

Calardu Caringbah (Taren Point) Trust 

Calardu Rutherford Trust 

Calardu Devonport Trust 

Calardu Gepps Cross Trust 

Calardu Silverwater Trust 

Calardu Springvale Trust 

Calardu Hoppers Crossing Trust 

Calardu Toowoomba No. 1 Trust 

Calardu Loganholme Trust 

Calardu Tweed Heads No. 1 Trust 

Calardu Malaga Trust 

Calardu Wodonga Trust 

Calardu Maribyrnong Trust 

Harvey Norman Discounts No. 1 Trust 

Calardu Maroochydore Trust 

Harvey Norman No. 1 Trust 

40.  SIGNIFICANT EVENTS AFTER BALANCE DATE  
There have been no circumstances arising since balance date which have significantly affected or may significantly affect: 
 
 
 

the operations; 
the results of those operations; or 
the state of affairs of the entity or consolidated entity in future financial years. 

148 

 
 
 
 
 
 
 
 
 
 
 
SHAREHOLDER INFORMATION    

DISTRIBUTION OF SHAREHOLDINGS AS AT 28 SEPTEMBER 2020 

Size of Holding 

1 – 1,000 

1,001 – 5,000 

5,001 – 10,000 

10,001 – 100,000 

100,001 and over 

Number of Shareholders with less than a marketable parcel 

Ordinary 
Shareholders 

7,587 

8,121 

2,323 

2,141 

168 

20,340 

504 

VOTING RIGHTS 

All ordinary shares issued by Harvey Norman Holdings Limited carry one vote per share. 

TWENTY LARGEST SHAREHOLDERS AS AT 28 SEPTEMBER 2020 

Number of 
Ordinary Shares 

Shareholder 

Percentage of 
Ordinary Shares 

392,385,265 

205,525,565 

170,684,000 

99,187,484 

82,548,243 

58,592,289 

37,767,238 

20,063,673 

19,891,305 

19,772,685 

5,213,182 

3,582,234 

3,335,180 

2,033,309 

1,582,730 

1,355,181 

1,268,491 

1,118,847 

1,101,443 

1,061,450 

1,128,069,794 

  Mr. Gerald Harvey  
  Mr. Christopher Herbert Brown 

HSBC Custody Nominees Limited 

J P Morgan Nominees Australia Limited  

Citicorp Nominees Pty Limited 
  Ms. Margaret Lynette Harvey  
  National Nominees Limited 
Enbeear Pty Limited  

BNP Paribas Nominees Pty Limited, BNP Paribas Noms Pty Limited & BNP Paribas 
Noms (NZ) Limited 
  Ms. Kay Lesley Page  

Argo Investments Limited  

BKI Investment Company Limited  

  Mr. Michael Harvey 
  Omnilab Media Investments Pty Limited 

AMP Life Limited  
  Navigator Australia Ltd 
  Mr. Arthur Brew 
  Mr.  Chris Mentis 
  Mr. John Evyn Slack-Smith 
  Mr. Graeme Harvey 

31.49% 

16.49% 

13.70% 

7.96% 

6.63% 

4.70% 

3.03% 

1.61% 

1.60% 

1.59% 

0.42% 

0.29% 

0.27% 

0.16% 

0.13% 

0.11% 

0.10% 

0.09% 

0.09% 

0.09% 

90.55% 

149