Quarterlytics / Communication Services / Department Stores / Harvey Norman Holdings Limited

Harvey Norman Holdings Limited

hvn · ASX Communication Services
Claim this profile
Ticker hvn
Exchange ASX
Sector Communication Services
Industry Department Stores
Employees 5001-10,000
← All annual reports
FY2023 Annual Report · Harvey Norman Holdings Limited
Sign in to download
Loading PDF…
ANNUAL REPORT  |  2023

  Australia

  New Zealand

  Singapore

  Slovenia

  Ireland

  Northern Ireland

  Malaysia

  Croatia

Key dates 

Company info 

Contents 

16 October 2023 

Record Date for Determining 
Entitlement to Final 2023 
Dividend 

13 November 2023 

Payment of Final 2023 Dividend 

29 November 2023 at 11 am 

Annual General Meeting of 
Shareholders 

29 February 2024 

Announcement of  Half-Year 
Profit to 31 December 2023 & 
Announcement of Interim 2024 
Dividend 

3 April 2024 

Record Date for Determining 
Entitlement to Interim 2024 
Dividend 

1 May 2024 

Payment of Interim 2024 
Dividend 

Registered office 

A1 Richmond Road,  
Homebush West NSW 2140  
Ph: 02 9201 6111  
Fax: 02 9201 6250  

Share registry  

Boardroom Pty Limited 
Level 12, 225 George Street,  
Sydney NSW 2000 
Ph: 02 9290 9600  

Auditors 

Ernst & Young (EY)  

Securities exchange listing  

Shares in Harvey Norman 
Holdings Limited (HVN) are 
quoted on the Australian 
Securities Exchange Limited 
(ASX)  

Solicitors 

Brown Wright Stein 

Company secretary 

Mr. Chris Mentis 

Financial Highlights 

Chairman and CEO’s report 

5 

7 

Operating and Financial Review 

9 

Directors’ Report 

Remuneration Report 

Sustainability Report 

Auditor’s Independence 
Declaration 

28 

32 

58 

72 

Independent Auditor’s Report 

73 

Directors’ Declaration 

79 

Statement of Financial Position  81 

Income Statement 

Statement of Comprehensive 
Income 

82 

83 

Statement of Changes in Equity  84 

Statement of Cash Flows 

Notes to the Financial 
Statements 

86 

87 

Shareholder Information 

145 

2 

Annual Report 2023 Harvey Norman Holdings Limited   ACN 003 237 545 

2023 Results 

EBITDA 

$1,130.71m 

Reported PBT 

$776.08m 

[$m] 

[$m] 

  $305.85m from FY22 
 $442.11m from FY19 

4-YEAR CAGR  13.2% 

  $364.36m from FY22 
 $201.52m from FY19 

4-YEAR CAGR  7.8% 

Reported NPAT & NCI 

Operating Cash Flows 

$539.52m 

$680.26m 

[$m] 

[$m] 

  $272.01m from FY22 
 $137.20m from FY19 

4-YEAR CAGR  7.6% 

  $82.96m from FY22 
 $307.41m from FY19 

4-YEAR CAGR  16.2% 

Net Assets 

Total System Sales Revenue* 

$4.466bn 

$9.193bn 

[$m] 

[$m] 

  $172.37m from FY22 
 $1,268.70m from FY19 

4-YEAR CAGR  8.7% 

    $364.66m from FY22 
 $1,301.84m from FY19 

4-YEAR CAGR  3.9% 

Annual Report 2023 

3 

Harvey Norman® & Greater Western Sydney 

Harvey Norman® has been at home in Greater Western 
Sydney, for over 40 years, with the first Harvey Norman® 
franchised complex open at Parramatta Road, Auburn in 
October 1982.  This complex continues to be the largest 
Harvey Norman® complex globally and is our Flagship 
Complex in Australia.  Our global headquarters, situated at 
Homebush West, employs over 700 employees and 
manages our integrated retail, franchise and property 
system across 8 countries.    

between the NRL and Harvey Norman® has grown from the 
original State of Origin alliance in 1998 and NRL 
Premiership in 2002, through to the establishment and 
expansion of the women’s game.  From the Jillaroos, the 
Women’s State of Origin in 2018, launch of the NRLW in 
2018 and the uninterrupted support at the grassroots of 
the game for both boys and girls – volunteers and officials. 
Harvey Norman® has been in lockstep with the NRL’s 
Greater Western Sydney heartland for close to 30 years. 

With a population of over 2.5 million Australians and the 
third largest economy in the country, a thriving Greater 
Western Sydney has and always will be fundamental to 
Australian prosperity. Harvey Norman® has a uniquely 
invested, local understanding of what it takes for this 
economic powerhouse to thrive – access to sustainable and 
convenient employment, education, health care services, 
community sport and recreational facilities.  

Led by Executive Chairman, Gerry Harvey and CEO, Katie 
Page, Harvey Norman® has consistently contributed to the 
grassroots of Western Sydney for decades. 

As codes and sports seek to expand, Harvey Norman® 
works to ensure a local business and household name is 
there with the emerging club to build and maintain their 
fan base and participation.  In 2015, Harvey Norman® was 
the first to partner with the GWS Auburn Giants – the AFL’s 
first all-female Muslim team.  From there, Harvey Norman® 
has been a mainstay of support, continuing to expand to 
now include the GWS AFLW in 2017 and GWS Giants in 
2021.  Harvey Norman® understands sporting clubs are 
hubs for engaged family life and community social 
engagement and the support is relied upon to enable 
clubs to benefit the broadest audience. 

Since 2015, Harvey Norman® has created nearly 100 
Western Sydney University scholarships.  83 have already 
graduated with another 11 to graduate by the end of 2024.  
The scholarship recipients have been prospective students, 
primarily women, who are overcoming significant 
disadvantage from backgrounds including indigenous, 
refugee, domestic violence, mental health, substance 
abuse, long term unemployed and financial hardship.  

Investment in Greater Western Sydney sport has been a 
constant for decades.  The long-established partnership 

In FY24, Harvey Norman® will activate a new partnership 
with the Sydney Kings and Sydney Flames.  Together, the 
focus will be on developing pathways for young female 
players and officials, growing the game in Greater Western 
Sydney and increasing participation and access to elite 
level basketball games in regional NSW.  The aim is to 
elevate women’s basketball, foster community 
engagement and expand pathways through training, 
education, employment, and mentorship.  

4 

Annual Report 2023 

 
 
 
 
 
 
 
 
2023 
Financial Highlights 

EBITDA 
$1.131 bn 

EBIT 
$867.74 m 

 $305.85m or –21.3% from $1.437bn in FY22 
    $442.11m or 64.2% from $688.60m in FY19 

 $324.85m or –27.2% from $1.193bn in FY22 
    $264.40m or 43.8% from $603.34m in FY19 

4-YEAR CAGR  13.2% 

4-YEAR CAGR  9.5% 

EBITDA excluding AASB16 net impact and 
net property revaluations 

$812.90 m 

 $230.84m or –22.1% from $1.044bn in FY22 
    $194.60m or 31.5% from $618.30m in FY19 

EBIT excluding AASB16 net impact and 
net property revaluations 

$721.59 m 

 $231.61m or –24.3% from $953.20m in FY22 
    $188.56m or 35.4% from $533.04m in FY19 

4-YEAR CAGR  7.1% 

4-YEAR CAGR  7.9% 

REPORTED PBT 
$776.08 m 

 $364.36m or –31.9% from $1.140bn in FY22 
    $201.52m or 35.1% from $574.56m in FY19 

REPORTED PROFIT AFTER TAX & NCI 
$539.52 m 

 $272.01m or –33.5% from $811.53m in FY22 
    $137.20m or 34.1% from $402.32m in FY19 

4-YEAR CAGR  7.8% 

4-YEAR CAGR  7.6% 

PBT excluding AASB16 net impact and 
net property revaluations 

$680.23 m 

 $262.56m or –27.8% from $942.79m in FY22 
    $175.98m or 34.9% from $504.26m in FY19 

PAT excluding AASB16 net impact and 
net property revaluations 

$471.88 m 

 $201.66m or –29.9% from $673.55m in FY22 
    $118.80m or 33.6% from $353.09m in FY19 

4-YEAR CAGR  7.8% 

4-YEAR CAGR  7.5% 

TOTAL SYSTEM SALES REVENUE 

$9.193 bn  

Aggregated headline franchisee sales revenue*   $6.417bn 
Company-operated sales revenue   $2.776bn 

HNHL CONSOLIDATED REVENUE 

$4.275 bn 

Sales of products to customers   $2.776bn 
Revenue received from franchisees   $1.171bn 
Revenue and other income items   $327.99m 

*Sales made by franchisees in Australia do not form part of the financial results of the consolidated entity.  

NET 
ASSETS 

$4.466 bn 

    4.0% from $4.29bn in June 22 
    39.7% from $3.198bn in June 19 

BASIC EARNINGS 
PER SHARE 

$43.30c 

 from 65.13c in FY22 
    from 34.70c in FY19 

Where:  EBITDA: Earnings Before Interest, Tax, Depreciation & Amortisation   |  EBIT: Earnings Before Interest & Tax  
                PBT: Profit Before Tax  |  PAT: Profit After Tax  |  CAGR: Compound Average Growth Rate 

DIVIDENDS  
PER SHARE 
(FULLY-FRANKED) 

25.0c 

    from 37.50c in FY22 
    from 33.00c in FY19 

Annual Report 2023 

5 

An Integrated Retail, Franchise, Property and Digital System 

G 

E 

D 

H 

F 

C 

Our Global Footprint 
We operate an integrated retail, franchise, property and 
digital system across 8 countries. 

A 

197 

Franchised Complexes in Australia 

B 

A 

Australia 
   197 
franchised 
complexes 

B  New Zealand 
45 
 stores 

C 

Singapore 
 12 
 stores 

D 

Slovenia 
  5  
stores 

E 

Ireland 
16  
stores 

F 

Malaysia 

G 

 28 
 stores 

Northern Ireland 
2  
stores 

H 

Croatia 

3 
 stores 

Australian Franchising Operations 

Overseas Company – Operated Retail 

•  197 franchised complexes in Australia comprising 555 

•  111 company-operated stores in 7 countries  

independent franchisees 

•  FY23 Aggregated Franchisee Sales Revenue: $6.42 billion 

•  FY23 Franchising Operations PBT: $373.36 million 

•  FY23 Overseas Company-Operated Revenue: $2.60 billion 

•  FY23 Overseas Retail PBT: $139.06 million 

•  Comprises 21% of  PBT excluding revaluations [18% of Total PBT] 

Strategic ‘Large-format’ Retail Property Portfolio 

•  96 franchised complexes owned (49% of total) 

•  27 international owned retail property assets 

•  470 diverse third-party tenants (large proportion ASX-listed) 

•  $3.44 billion Australian investment property portfolio (largest 

single owner in Australia) 

•  FY23 Property PBT: $271.66 million (including revaluations) 

(24% of total) 

•  $596.65 million overseas owner-occupied and investment 

property portfolio 

Investment in Technology, Digital Transformation and IT Infrastructure Assets 

Online sales 
channel 

6 

Click & collect 

Quick reserve 

Store finder 

Trak by  
Harvey Norman® 

LiveChat 

Annual Report 2023 

  
 
Chairman and CEO’s Report 

Dear Stakeholders, 

Thank you for your continued support of our integrated retail, franchise, property and digital system across 8 countries.   

the Harvey Norman® brand remains strong and we look forward to increasing our footprint as we continue to open new 

stores overseas.   

Amid progressively worsening macroeconomic conditions and cost of living pressures this year, our balance sheet remains strong 
with total assets of $7.67 billion, anchored by a $4 billion property portfolio.  We have delivered a substantial 40% growth in net 
assets since the beginning of the pandemic, rising to $4.47 billion as at 30 June 2023.   

Our profitability is well-above pre-pandemic levels growing by 35% from FY19 to $776.08 million in FY23, resulting in a CAGR of 
7.8% over the past 4 years.  We have seen a decline in profitability by 32% relative to FY22 due to lockdowns last year which 
curtailed operating expenses, followed by a period of significantly elevated sales due to pent-up demand.  

Our prudent financial management has resulted in ample liquidity and a low net debt to equity ratio of 13.85%, providing us with 
the capacity to access additional liquidity as required.  Our operating cash flows are strong at $680.26 million for FY23, delivering a 
cash conversion ratio of 97.4%.  This was achieved by a significant improvement in working capital in 2H23 with operating cash flows 
growing by $308.05 million compared to 2H22, a cash conversion ratio of 108.4% in the 2nd half. 

Technological advancement remains a key priority, as we continue to invest in initiatives to bolster our digital infrastructure and 
enhance customer loyalty.   Our solid financial position continues to hold us in good stead to withstand the current challenges 
affecting discretionary retail.   

We are confident in the quality of the Harvey Norman®, Domayne® and Joyce Mayne® brands and the solid market position of our 
Australian franchisees and overseas company-operated stores.   We are committed to delivering stable returns and sustainable 
growth for our stakeholders and are well-placed to benefit from any upturn in trading conditions and any growth that may arise from 
the home renovation cycle, new home starts and net migration increases. 

Profit before tax excluding the effects of AASB 16 Leases and 
net property revaluations for FY23 was $680.23 million, down 
by $262.56 million or –27.8% on FY22.   When compared to 
FY19, the increase was $175.98 million or 34.9%, resulting in a  
4-year CAGR of 7.8%. 

Total revenues of $4.28 billion across all business segments 
moderated by $230.46 million or –5.1%, off a high base last 
year, but was up by $855.02 million or 25.0% on FY19, with a  
4-year CAGR of 5.7%.  

Revenues received from franchisees are down by $130.00 
million or –10.0% on the back of a reduction in aggregated 
franchisee sales revenue by -4.9% to $6.42 billion in FY23.  
Company-operated sales revenue was down by $31.26 million 
or –1.1% and other income items were down by $69.20 million 
or –17.4% primarily due to a reduction in the net property 
revaluation increment by $94.93 million or –44.4%.   

Operating expenses have normalised this year, rising by 
$121.74 million or 8.1%, after being abnormally low last year 

due to COVID restrictions.  Total operating expenses of the 
consolidated entity as a percentage of total system sales 
revenue remain efficient at 17.68% for FY23, which is 
comparable to pre-pandemic levels. 

Global marketing expenses in the 8 countries as a percentage 
of total system sales revenue for the brands was 4.3% for FY23, 
compared to the pre-pandemic level of 5.0% in FY19.  Rising 
costs of borrowing and higher utilisation of the syndicated 
facility has driven up finance costs by $39.51 million or 75.8%.   

Other expenses have increased by $49.59 million, primarily due 
to the cost of bonus gift cards as franchisees continue to 
strengthen customer loyalty.  The consolidated entity assists 
each franchisee in this investment in order to protect, enhance 
and promote the brands to keep customers within the Harvey 
Norman®, Domayne® and Joyce Mayne® branded ecosystems.  
For the prior year, this expense was included in marketing 
expenses.   In total, the cost of bonus gift cards has increased by 
$11.02 million from the previous year.   

Annual Report 2023 

7 

Harvey Norman® proudly  
supports the Australian  
Paralympic and Olympic Teams   

Chairman and CEO’s Report  (continued) 

[$m] 

PBT Return on  
Net Assets 

17.4% 

Profit After 
Tax & NCI 

$539.52m 

 $272.01m or –33.5%  from FY22 
     $137.20m or +34.1%  from FY19 

We continue on our journey to provide our stakeholders 
with sustainable growth through organic expansion of our 
global store network and continued investment in our key 
segments.  We are on track to open 13 stores in FY24 and 
deliver on our expansion plan in Malaysia.   

We thank our franchisees and our staff for their continued 
loyalty and commitment to our long-term vision and 
strategy.   We value and appreciate the ongoing support 
and confidence of our shareholders in the leadership and 
future direction of our business.   

Harvey Norman® has  
partnered with Hoops  
Capital, the owner of the 
Sydney Flames & Sydney 
Kings basketball teams 

PBT 
Excluding net impact of 
AASB 16 and property 
revaluations 

$680.23m 

FY22 

FY19 

1H23 vs 1H22  2H23 vs 2H22 

  
-27.8%  
(down $262.56m) 

  
+34.9%  
(up $175.98m) 

  
-11.7% 
(down $57.02m) 

  
-45.2% 
(down $205.54m) 

Operating Cash Flows 
Substantial improvement in 
working capital to deliver  
strong operating cash flows 

$680.26m 

FY22 

FY19 

1H23 vs 1H22  2H23 vs 2H22 

  
+13.9%  
(up $82.96m) 

  
+82.5%  
(up $307.41m) 

  
-39.8% 
(down $225.09m) 

  
+989.4% 
(up $308.05m) 

Strong Cash Conversion 

1H23 

2H23 

90.1%  

108.4% 

Total Assets  
Very strong balance sheet 
underpinned by an appreciating, 
resilient tangible asset base 

FY22 

FY19 

 
+5.9%  
(up $425.43m) 

  
+59.9%  
(up $2.87bn) 

97.4% 

$7.67bn 

Solid working capital and a strong 
property portfolio are key competitive 
advantages that provides us with 
capacity to access additional capital 
as required.  

G. HARVEY   
Chairman  

K.L. PAGE 
Director and Chief Executive Officer 

Sydney 
29 September 2023 

Sydney 
29 September 2023 

Net Assets 

pre-covid position in June 19.   
4% increase since June 22.   

FY22 

FY19 

 
+4.0%  
(up $172.37m) 

  
+39.7%  
(up $1.27bn) 

$4.47bn 

Versatile & adaptable operating 
model and organic expansion in 

growth in net assets since FY19. 
[4-year CAGR of 8.7%] 

8 

Annual Report 2023 

 
Operating and Financial Review   |   Segment Analysis 

Segment Analysis 
An Integrated Retail, Franchise, Property and Digital System 

The consolidated entity operates an integrated retail, franchise, property and digital system, comprising three main strategic pillars:  

complemented by a sustained investment in technology, digital transformation and IT 

infrastructure assets. 

Franchising  
Operations  
Segment 

4-year CAGR 10.7% 

REVENUE 
$1.07bn 

vs FY22 

vs FY19 

  
-10.7%  
(down $127.50m) 

  
+27.1%  
(up $227.01m) 

1H23 vs 1H22  2H23 vs 2H22 

  
-0.1% 
(down $0.85m) 

  
-21.2% 
(down $126.65m) 

TOTAL EXPENSES 
$692.31m 

vs FY22 

vs FY19 

  
+8.1%  
(up $52.16m) 

  
+17.3%  
(up $102.05m) 

1H23 vs 1H22  2H23 vs 2H22 

  
+17.9% 
(up $54.36m) 

  
-0.7% 
(down $2.20m) 

PBT RESULT 
$373.36m 

vs FY22 

vs FY19 

  
-32.5%  
(down $179.66m) 

  
+50.3%  
(up $124.96m) 

1H23 vs 1H22  2H23 vs 2H22 

  
-18.9% 
(down $55.21m) 

  
-47.8% 
(down $124.45m) 

Representing 
56.8% 
of PBT excluding  
property revaluations 
[or 48.1% of Total PBT] 

Overseas  
Company- 
Operated 
Retail Segment 
4-year CAGR 1.8% 

REVENUE 
$2.60bn 

vs FY22 

vs FY19 

  
-1.3%  
(down $34.08m) 

  
+26.6%  
(up $545.84m) 

Property  
Segment 

4-year CAGR 7.3% 

REVENUE 
$423.13m 

vs FY22 

vs FY19 

  
-14.4%  
(down $71.27m) 

  
+27.4%  
(up $90.97m) 

1H23 vs 1H22  2H23 vs 2H22 

1H23 vs 1H22  2H23 vs 2H22 

  
-1.1% 
(down $15.56m) 

  
-1.5% 
(down $18.52m) 

TOTAL EXPENSES 
$2.46bn 

vs FY22 

vs FY19 

  
+2.5%  
(up $58.87m) 

  
+27.9%  
(up $536.48m) 

1H23 vs 1H22  2H23 vs 2H22 

  
+1.0% 
(up $13.33m) 

  
+4.0% 
(up $45.54m) 

PBT RESULT 
$139.06m 

vs FY22 

vs FY19 

  
-40.1%  
(down $92.94m) 

  
+7.2%  
(up $9.35m) 

1H23 vs 1H22  2H23 vs 2H22 

  
-22.5% 
(down $28.88m) 

  
-61.9% 
(down $64.06m) 

Representing 
21.2% 
of PBT excluding  
property revaluations 
[or 17.9% of Total PBT] 

  
-0.6% 
(down $1.60m) 

  
-29.6% 
(down $69.67m) 

TOTAL EXPENSES 
$151.46m 

vs FY22 

vs FY19 

  
+18.4%  
(up $23.55m) 

  
+18.8%  
(up $23.99m) 

1H23 vs 1H22  2H23 vs 2H22 

  
+16.0% 
(up $9.85m) 

  
+20.7% 
(up $13.70m) 

PBT RESULT 
$271.66m 

vs FY22 

vs FY19 

  
-25.9%  
(down $94.82m) 

  
+32.7%  
(up $66.98m) 

1H23 vs 1H22  2H23 vs 2H22 

  
-5.8% 
(down $11.45m) 

  
-49.4% 
(down $83.37m) 

Representing 
23.3% 
of PBT excluding  
property revaluations 
[or 35.0% of Total PBT] 

Annual Report 2023   Operating and Financial Review 

9 

 
 
 
 
 
 
Operating and Financial Review 

Operating and Financial Review  
The Franchising Operations Segment in Australia  
The Franchised Operating Model in Australia 

Harvey Norman Holdings Limited (HNHL) and subsidiaries of 
HNHL own valuable intellectual property rights, including the 
trademarks Harvey Norman®, Domayne® and Joyce Mayne®, 
software and other confidential information to promote and 
enhance the brands.  

A subsidiary of HNHL (a franchisor) grants separate franchises 
to independent franchisees to use the Harvey Norman®,  
Domayne® or Joyce Mayne® trade marks in Australia and to 
conduct the retail business of the franchisee at or from a store 
within a particular branded complex, pursuant to the terms of a 
franchise agreement. Each franchisee owns and controls the 
franchisee business of that franchisee.  

Each franchisee has control over the day-to-day operations of 
the franchisee business and has the discretion and power to 
make the decisions necessary to drive sales, control floor 
margins and contain operating costs to maximise the 
profitability of the franchisee business.  Each franchisee pays 

between that franchisee and that franchisor. 

The franchising operations segment in Australia captures and 
records the franchise fees received from franchisees including 
franchise fees in accordance with franchise agreements, rent 
and outgoings for the use of a branded complex and interest 
on the financial accommodation facility that is made available 

to each franchisee.  The franchising operations segment also 
includes the costs of operating the franchised system and 
monitoring and evaluating the performance and compliance of 
franchisees with their franchise agreements. 

•  Harvey Norman® Manjimup, WA; 18 November 2022 
•  Harvey Norman® Port Stephens, NSW; 27 March 2023 

(relocation from Salamander Bay) 

•  Harvey Norman® Renmark, SA; 15 May 2023 

Completed Premium Refits during FY23 
•  Harvey Norman® Fyshwick, ACT (Furniture & Bedding) 

Premium Refits Currently in Progress 
•  Harvey Norman® Balgowlah, NSW 
•  Harvey Norman® Erina, NSW 
•  Harvey Norman® Preston, VIC 
•  Harvey Norman® Penrith, NSW 
•  Harvey Norman® Cannington, WA 

171 

Franchised Complexes 

19 

Franchised Complexes 

7 

Franchised Complexes 

555 

Independent franchisees 
carrying on their business 
under Harvey Norman®, 
Domayne® and Joyce 
Mayne® brands. 

WA 

HN 
19 

DM 
1 

NT 

HN 
2 

JM 
1 

QLD 
DM 
3 

HN 
36 

JM 
4 

SA 
HN 
12 

NSW 
DM 
12 

HN 
58 

JM 
2 

VIC 

HN 
37 

DM 
2 

ACT 

HN 
1 

DM 
1 

TAS 
HN 
6 

10 
10 

Annual Report 2023  Operating and Financial Review 
Annual Report 2023  Operating and Financial Review 

 
 
 
 
 
Operating and Financial Review   |   Segment Analysis: Franchising Operations (continued) 

Franchising Operations Segment PBT (AUD $M) 

Franchising Operations Margin (%) 

In FY23, the franchising operations segment PBT result was 
$373.36 million, a $179.66 million or –32.5% decrease from 
$553.02 million in FY22.  This led to a franchising operations 
margin of 5.82% for FY23, representing a 237 basis points drop 
compared to the 8.19% margin reported in FY22.  When 
compared to the pre-pandemic levels of FY19, the franchising 
operations segment result increased by $124.96 million, or 
50.3%, from $248.40 million, with a 4-year CAGR of 10.7%. 
The franchising operations margin for FY23 was 143 basis 
points higher than the margin for FY19 of 4.39%.   

1H23 franchising operations segment PBT was $237.65 million,  
down by $55.21 million or –18.9%, on 1H22 as operating 
expenses were lower in the prior period due to lockdowns.  
The result for 2H23 was $135.71 million, a reduction of $124.45 
million or –47.8%, on 2H22 as the franchisees were cycling 
record 2nd half sales in the prior period due to pent-up 
demand and deferral of purchases until the COVID restrictions 
were lifted  

Franchising operations segment revenues decreased by 
$127.50 million, or –10.7%, from $1.19 billion in FY22 to $1.07 
billion in FY23, primarily due to a reduction in aggregated 
franchisee sales by $333.40 million or –4.9% to $6.42 billion in 
FY23.  After two years of retail disruptions due to the 
pandemic, franchisee trading conditions started to normalise in 
the first half of FY23.  However, this normalisation coincided 
with an abrupt turnaround in previously buoyant 
macroeconomic conditions that progressively worsened 
throughout FY23, affecting household budgets and consumer 
sentiment.   

The moderation in aggregated franchisee sales revenue 
resulted in a reduction in revenue from franchise fees by 
$172.47 million or  –16.7%, from $1.03 billion in FY22 to 
$860.70 million in FY23.  

This was offset by higher rent and outgoings received from 
franchisees by $34.93 million or 14.0% as the previous year 
included the cost of rent waivers during COVID lockdowns 
totalling $19.58 million, of which $8.82 million related to 
properties leased by the consolidated entity (and recorded in 
the Franchising Operations Segment) and higher interest to 
administer franchisee financial accommodation facilities by 
$7.54 million.   

The costs to operate the franchising operations segment have 
increased during the year, including the costs to monitor and 
evaluate franchisee compliance with their franchise agreement.  
Marketing expenses to promote the brands in Australia have 
normalised, after being abnormally low in FY22 due to 
lockdowns, and are still lower as a percentage of Australian 
franchisee sales revenue compared to pre-pandemic levels. 

The franchisor has continued to assist franchisees to invest in 
their customers to enhance customer loyalty and retention, 
primarily in the form of bonus gift cards.  This investment has 
increased by $11.02 million as franchisees strive to strengthen 
customer loyalty.  FY23 has also been adversely impacted by a 
rise in finance costs by $10.43 million primarily due to a $6.68 
million increase in interest costs on lease liabilities for leases 
sub-leased to external tenants.     

Franchising operations segment 

Franchising operations segment PBT 

($m)  

Aggregated franchisee sales revenue 
($bn) 

*Sales made by franchises in Australia do not form part 
of the financial results of the consolidated entity.  

Franchising operations margin 

(%)  

[calculated as franchising operations segment PBT ÷  
aggregated franchise sales revenue] 

FY23 
FY22 
FY19 

FY23 
FY22 
FY19 

FY23 
FY22 
FY19 

1H 
$237.65m 
$292.85m 
$158.47m 

$3.51bn 
$3.43bn 
$2.95bn 

6.78% 
8.53% 
5.37% 

2H 
$135.71m 
$260.16m 
$89.93m 

$2.91bn 
$3.32bn 
$2.71bn 

4.66% 
7.84% 
3.32% 

FY 
$373.36m 
$553.02m 
$248.40m 

$6.42bn 
$6.75bn 
$5.66bn 

5.82% 
8.19% 
4.39% 

Annual Report 2023  Operating and Financial Review 

11 

 
 
 
 
 
 
 
 
 
 
 
           
Operating and Financial Review   |   Segment Analysis: Franchising Operations (continued) 

Australian Franchisee Sales Revenue Underpins the  
Franchising Operations Segment  

Trading  conditions  started  to  normalise  during  FY23 
following  two  years  of  COVID-related  disruptions.  Post-
COVID,  Australian  franchisee  sales  for  FY23  decreased  by 
4.9% to $6.42 billion from a strong base of $6.75 billion for 
FY22.    When  compared  to  FY19,  franchisee  sales  are  well- 
above  pre-pandemic  levels  growing  by  13.4%  from  $5.66 
billion in FY19. 

Australian franchisee sales for 2H23 decreased by 12.3% on 
2H22  as  2H22  included  pent  up  demand  from  nearly  4 
months  of  mandated  rolling  lockdowns.  1H23  Australian 
franchisee sales increased by 2.1% on 1H22. 

Cooler  than  usual  temperatures  experienced  by  the  east 
coast  of  Australia  led  to  a  substantial  decrease  in  sales  of 
seasonal  products  by  Electrical  and  Furniture  franchises 
such  as  air  conditioning  units,  fans,  air  treatment  units, 
outdoor furniture and barbeques. 

Harvey  Norman®,  Domayne®  and 
Joyce  Mayne® 
franchisees  service  the  Homemaker  category  and  are  well 
placed  for  any  growth  that  may  arise  from  the  home 
renovation  cycle,  new  home  starts  and  net  migration 
increases. 

Total franchisee sales* 
Year ended 30 June 2023 

$6.42 bn 

 4.9% on FY22 

   13.4% on FY19 

4-YEAR CAGR  3.2% 

Comparable franchisee sales* 
Year ended 30 June 2023 

$6.40 bn 

 5.1% on FY22 

   14.0% on FY19 

4-YEAR CAGR  3.3% 

Harvey Norman®  Port Stephens, opened March 2023  

12 
12 

Annual Report 2023  Operating and Financial Review 
Annual Report 2023 

 
 
Operating and Financial Review  
Overseas company-operated retail segment 

Overseas Retail Segment 
Comprises 

21% of PBT excluding 

property revaluations 

[18% of Total PBT] 

New overseas stores 
Opened in FY23 

Aggregated overseas retail revenue ($AUD M) 

Fonthill, Ireland 

•  Opened on 22 July 2022 
•  Located in Fonthill Retail Park, Dublin 

* 

Aggregated overseas retail PBT result ($AUD M) 

*The FY23 overseas retail PBT result would have been $168.81M if the  
intercompany brand licence fees and the Irish VAT payment were excluded 

1 Utama, Malaysia 

•  Opened on 22 November 2022 
•  Located in 1 Utama Shopping Centre, Selangor  

Rijeka, Croatia 

•  Opened on 19 April 2023 
•  Located in Galerija Bakar, Rijeka  

Masterton, NZ 

•  Opened on 20 June 2023 
•  Located in Masterton, north of Wellington 

Annual Report 2023  Operating and Financial Review 
Annual Report 2023  Operating and Financial Review 

13 
13 

Operating and Financial Review 

|  Segment Analysis: Overseas Company-Operated Retail (continued) 

New Zealand 

New Zealand Flagship 
Wairau Park, Auckland (Launched Jun 2018) 

45 

Stores 

      2019          2020         2021          2022          2023 

       2019          2020         2021          2022          2023 

Revenue ($AUD M) Year ended 30 June 

Profit result ($AUD M) Year ended 30 June 

New Zealand 
45 Harvey Norman® Company-Operated Stores 

In New Zealand, macroeconomic headwinds and inflationary 
pressures have persisted for over 18 months, and the economy 
is navigating a deliberate, policy-induced deceleration  
following strong post-pandemic recovery.  Throughout FY23, 
the decline in business and consumer confidence intensified as 
household budgets were squeezed further due to mounting 
costs of living, mortgagees rolling onto higher interest rates 
and a tight rental market, adversely affecting discretionary 
spending across most business sectors.  The rapid fall in  
property prices has continued to reduce household equity, 
resulting in consumers being more cautious about investing in 
their homes.  On the upside, the NZ labour market remains 
strong, with low unemployment and stable wages growth, and 
household savings are still at high levels.   

All key categories were affected from the decline in consumer 
discretionary spend and reduced store foot traffic.  In local  
currency, sales for the 45 company-operated stores and outlets 
were NZ$1.10 billion for FY23, a decrease of NZ$95.24 million 
or –8.0% from NZ$1.19 billion in FY22.  When translated to 
Australian dollars, the decline in sales was $113.98 million, or  
–10.2%, to $1.01 billion for FY23, from $1.12 billion in FY22 
due to a devaluation of 2.4% in the NZ dollar relative to the 
AUD this year.   

1H23 sales declined by $57.57 million or –9.8% relative to 
1H22 as the previous period benefitted from elevated sales 
during the lockdowns as consumers worked and studied from 
home, and the surge post-lockdown due to pent-up demand.  
2H23 declined by $56.41 million or –10.6% relative to 2H22.  
NZ sales are still ahead of pre-pandemic levels, growing by 
NZ$100.64 million or 10.1% in local currency (or a $70.01  
million, or 7.5%, increase in AUD) compared to FY19.    

In local currency, the retail profit for FY23 was NZ$88.18  
million, a decrease of NZ$49.49 million, or –36.0%, from 
NZ$137.67 million in FY22.  When translated to Australian  
dollars, the retail result was $80.69 million for FY23, down by 
$48.38 million, or –37.5%, from $129.08 million in FY22.  1H23 
was down by $22.33 million or –33.0%, whereas 2H23 was 
down by $26.05 million or –42.4%. 

The fall in retail profit for FY23 was as a result of a decrease in 
sales turnover, a contraction in gross margin due to  
discounting and the normalisation of operating costs.   
Operating expenses for FY23 were inclusive of intercompany 
licence fees payable under the revised global transfer pricing  
policy that was adopted this year.  The intercompany brand 
licence fee in FY23 was comparable with prior years.   

Our brand remains strong and our business continues to  
retain its market leader position in the home and lifestyle  
market.   

Our NZ balance sheet is strong, supported by a substantial 
property portfolio valued at $427.80 million as at 30 June 
2023.  With sufficient cash reserves and no debt, our NZ  
operations are strategically poised to capitalise on potential 
opportunities and leverage any improvements in the trading 
landscape in New Zealand.   

In May 2023, a joint venture was established for the purchase 
of the Westgate Lifestyle Centre for NZ$43 million and we 
opened our 45th store in Masterton on 20th June 2023.  

We intend to open one new company-operated store in NZ in 
FY24. 

14 

Annual Report 2023  Operating and Financial Review 

 
 
 
 
 
Singapore & 
Malaysia 

Singapore Flagship 
Millenia Walk (Launched Dec 2015) 

Malaysia Flagship 
Ikano, Kuala Lumpur (Launched Nov 2017) 

28 

Stores 

Malaysia 

12 

Stores 

Singapore 

      2019          2020         2021          2022          2023 

       2019          2020         2021          2022          2023 

Revenue ($AUD M) Year ended 30 June 

Profit result ($AUD M) Year ended 30 June 

Singapore and Malaysia    

This segment is comprised of 12 Harvey Norman® stores in 
Singapore, 28 Harvey Norman® stores in Malaysia and the 
Space Furniture® branded lifestyle stores in Singapore and 
Malaysia.   

Malaysia | Sales Revenue  
28 Harvey Norman® Company-Operated Stores  

In Malaysia, sales for the 28 Harvey Norman® company-
operated stores for FY23 were S$265.67 million, an increase of 
S$7.72 million, or +3.0%, from S$257.94 million in FY22.   When 
translated to Australian dollars, sales were $289.18 million, an 
increase of $27.81 million, or +10.6%, assisted by a 7.42% 
appreciation in the SGD relative to the AUD this year.  
Compared to pre-pandemic sales in FY19, the increase was 
$92.06 million or +46.7%, delivering a 4-year CAGR of 10.1%. 

The rise in sales is partially attributed to the new store at 1 
Utama Shopping Centre, Selangor that opened on 22 
November 2022 and a full year’s contribution of the Pavilion 
Bukit Jalil store that opened in December 2021.  Last year, sales 
were negatively impacted in 1H22 by prolonged COVID-
closures, followed by severe floods in the Klang Valley causing 
damage and disruption to the main warehouse and decreasing 
sales at our flagship store at Ikano, Kuala Lumpur.  This resulted 
in 1H23 sales being up by S$23.48 million, or +21.0%, on 1H22.  
There was a sharp acceleration in sales in 2H22 due to pent-up 
demand and government initiatives to stimulate consumer 
spending and promote unrestricted trade after the lockdowns.  
Sales moderated in 2H23 off an elevated base in 2H22, 
decreasing by S$15.76 million, or –10.8%.    

Amid rising prices and cost of living pressures in Malaysia, the 
Harvey Norman® brand is strong and continues to gain a loyal 
customer base, especially in the mid-to-premium market.  
Estimated population growth in Malaysia, the emerging middle-
class and the anticipated growth in the local economy continues 
to underpin our vision to expand from 28 stores to 80 stores by 
the end of 2028.  10 of these stores are on track to open in 
FY24, with 7 sites confirmed and 3 sites currently in progress.  A 
further 12 sites are anticipated to open during FY25.  The store 
that was planned to open in Malaysia in 2H23 will open in early 
FY24.   

Singapore | Sales Revenue    
12 Harvey Norman® Company-Operated Stores  

In Singapore, business and consumer sentiment started to 
normalise and was gradually returning to pre-pandemic levels, 
with the resumption of international travel and new housing 

projects that were previously delayed due to the pandemic 
being completed and furnished during FY23.   

While the national GST increase from 7% to 8% effective from 1 
January 2023 had led to a surge in sales towards the end of 
1H23, it had the effect of slowing down consumer spending in 
2H23.  Rising global inflation, increases in living costs, and 
discounting have contributed to a decline in sales during 2H23.   

Despite the closure of 2 small company-operated stores this 
year, sales for the 12 Harvey Norman® company-operated 
stores in FY23 were S$344.53 million, an increase of S$6.57 
million, or +1.9%, from S$337.96 million in FY22.  Compared to 
pre-pandemic sales in FY19, the increase was S$10.43 million 
or +3.1%.   

When translated to Australian dollars, sales were $375.02 
million, an increase of $32.57 million, or +9.5% from $342.44 
million in FY22.  Compared to pre-pandemic retail sales in 
FY19, the increase was $33.05 million or +9.7% 

Retail – Singapore and Malaysia: 
Sales & Segment Result  

Aggregated sales revenue for the Harvey Norman® and Space 
Furniture® brands in Asia totalled S$626.93 million in local  
currency for FY23, increasing by S$13.84 million, or +2.3%, 
from S$613.09 million in FY22.  On translation to Australian 
dollars, aggregated sales revenue for Asia was $682.42 million, 
an increase of $61.19 million or +9.9%.  Compared to pre-
pandemic aggregated sales in FY19, the increase was $126.95 
million or +22.9%, a 4-year CAGR of 5.3%. 

The increase in overall sales has been eroded by higher 
operating expenses in Asia, driven by the re-alignment to pre-
pandemic cost levels in the current environment.   

Operating expenses for FY23 are inclusive of intercompany 
brand licence fees payable under the revised global transfer 
pricing policy that was adopted in Malaysia and Singapore this 
year.  The profitability of the Asian segment was reduced by 
$11.35 million due to the intercompany brand licence fees 
payable under this policy.   

The segment profit result of the Harvey Norman® and Space  
Furniture® brands in Asia was $40.07 million for FY23, a 
decrease of $5.30 million, or –11.7%, from $45.36 million in 
FY22.  If the intercompany brand licence fees were excluded 
from the result, the Asian segment would have generated a 
result of $51.41 million, an increase of $6.05 million or 13.3%, 
from  FY22. 

Annual Report 2023  Operating and Financial Review 

15 

 
  
 
Operating and Financial Review 

|  Segment Analysis: Overseas Company-Operated Retail (continued) 

2 

Stores 

Northern 
Ireland 

Ireland & 
Northern Ireland 

Ireland Flagship 
Tallaght, Dublin (Launched Jul 2017) 

Northern Ireland Flagship 
Boucher Rd, South Belfast  (Launched Nov 2015) 

16 

Stores 

Ireland 

      2019          2020         2021          2022          2023 

       2019          2020         2021          2022          2023 

Revenue ($AUD M) Year ended 30 June 

Profit result ($AUD M) Year ended 30 June 

Ireland 
16 Harvey Norman® Company-Operated Stores  

Northern Ireland 
2 Harvey Norman® Company-Operated Stores  

In Northern Ireland, the fundamental issues affecting consumer 
and business confidence remain, with no government in place 
and lack of political leadership in Northern Ireland resulting in 
the deferral of major infrastructure decisions.  Mounting cost of 
living pressures, the war in Ukraine, steep rises in energy prices 
and the ongoing impact of Brexit continues to dampen sales 
and profitability in the region.   

Sales in local currency decreased to £10.68 million in FY23, 
down by £2.51 million or –19.0%, from £13.20 million in FY22.  
When translated to Australian dollars, sales for FY23 decreased 
by $5.10 million, or –21.1%, to $19.09 million, from $24.19  
million in FY22.  FY22 benefited from higher sales following the 
extensive COVID lockdowns in the second half of FY21.   

The difficult trading conditions in Northern Ireland has resulted 
in a loss of $2.09 million for FY23, compared to a profit of $1.33 
million for FY22. 

In Ireland, the inflationary macroeconomic environment  
worsened throughout FY23 and the sharp rises in housing and 
energy prices, combined with successive interest rate hikes, has 
amplified the cost of living pressures and subdued consumer 
and business sentiment since the beginning of the year.   

Sales in local currency increased to €406.87 million in FY23, up 
by €6.88 million or +1.7%, from €399.98 million in FY22, mainly 
due to the contribution of the 16th Irish store which opened at 
Fonthill, Dublin on the 22nd July 2022.  When translated to 
Australian dollars, sales for FY23 increased by $10.78 million, or 
+1.7%, to $631.88 million, from $621.09 million in FY22.  When 
compared against the pre-pandemic sales of $351.59 million in 
FY19, there has been substantial growth by $280.29 million, or 
79.7%, with a 4-year CAGR of 15.8%.  

The furniture and bedding categories were cycling strong sales 
in FY22 due to the pent-up demand and deferral of purchases 
following lockdowns in the 2nd half of FY21.  The supply chain 
constraints and high delivery costs experienced last year have 
hampered sales and eroded margins in FY23.  Improvements 
were implemented to streamline the supply chain and ordering 
processes to maintain an appropriate and balanced level of 
inventory to meet anticipated demand. 

There was a slight uptick in total revenues in Ireland and  
operating costs have increased as marketing, warehouse,  
distribution and restructuring costs have normalised following 
the removal of COVID restrictions and the drive to grow sales.   
The new store at Fonthill, Dublin also contributed to the rise in 
operating costs.   

For the abundance of precaution, an amount of €7.65 million, 
or $11.88 million in AUD, was recorded as an expense and paid 
to the Revenue Commissioners in 2H23 on account of a VAT 
issue.  The Irish business adopted a conservative approach in  
estimating the amount to be paid and, as of the date of this 
report, the amounts paid are under review.       

The operating expenses for FY23 were inclusive of intercompa-
ny brand licence fees payable under the revised global transfer 
pricing policy that was adopted this year.  The profitability of 
the Irish segment was reduced by $4.04 million due to the  
intercompany brand licence fees payable under this policy. 

The retail profit for FY23 was $12.76 million, a decrease of 
$32.07 million, or –71.5%, from $44.83 million in FY22.  If the 
VAT payment and intercompany brand licence fees were  
excluded from the result, the Irish segment would have  
generated a result of $28.68 million, a decrease of $16.15  
million or –36.0%, from  FY22. 

16 

Annual Report 2023  Operating and Financial Review 

Slovenia &  
Croatia 

Slovenia Flagship 
Ljubljana (Launched Jun 2017) 

Croatia Flagship 
Zagreb (Launched Oct 2018) 

Slovenia 

5 

Stores 

3 

Stores 

Croatia 

      2019          2020         2021          2022          2023 

       2019          2020         2021          2022          2023 

Revenue ($AUD M) Year ended 30 June 

Profit result ($AUD M) Year ended 30 June 

Slovenia 
5 Harvey Norman® Company-Operated Stores  

Croatia  
3 Harvey Norman® Company-Operated Stores  

In Slovenia, our 5 retail stores have delivered steady and strong 
sales growth during the initial three quarters of FY23.  Sales 
declined in 4Q23 as rising interest rates, inflationary pressures 
and higher energy prices took effect, lowering household  
disposal incomes and reducing foot traffic in-store.   

In Croatia, the third store at Rijeka was opened on 19th April 
2023, as planned, boosting sales in the fourth quarter of FY23.  
The two existing stores at Zagreb and Pula showed moderate 
growth this year on the back of elevated sales last year as the 
world returned to normality following the pandemic.   

Slovenian retail sales in local currency increased to €96.07  
million for FY23, up by €4.40 million or +4.8%, from €91.67 
million in FY22.  When translated to Australian dollars, sales 
were $149.19 million for FY23, growing by $6.85 million or 
+4.8%, from $142.34 million in FY22.  When compared against 
FY19, sales are substantially above pre-pandemic levels  
increasing by $33.50 million or +29.0%, a 4-year CAGR of 6.6%. 

Margins have held steady, slightly improving on prior year, 
however, this has been offset by an increase in operating costs, 
including higher personnel costs, rent, utilities, delivery and 
marketing expenses.  The rise in operating expenses for FY23 
can also be attributed to higher intercompany brand licence 
fees payable under the revised global transfer pricing policy 
that was adopted this year.  The profitability of the Slovenian 
segment was reduced by $2.49 million due to the intercompany 
brand licence fees payable under this policy. 

The solid growth in sales offset by higher operating costs  
delivered an overall retail profit of $9.97 million in FY23,  
a $2.46 million decrease or –19.8%, from $12.43 million in 
FY22.  Compared to the pre-pandemic profit of $6.88 million in 
FY19, the increase was $3.09 million or +45.0%, representing a 
4-year CAGR of 9.7%.  If the payment of the intercompany 
brand licence fees were excluded from the result, the Slovenian 
segment would have generated a result of $12.46 million, an 
increase of $0.03 million or 0.3%, from FY22. 

However, the economic situation in Europe remains  
challenging, with the ongoing geopolitical issues, the war in 
Ukraine and rising inflation dampening consumer sentiment.  
The change in local currency from Kuna to Euro took effect  
from 1 January 2023, contributing to a surge in cash sales in  
November and December 2022.   

Retail sales for FY23 were €33.69 million, an increase of €3.44 
million or +11.4%, from €30.26 million in FY22.  When  
compared to FY19, sales were well-above pre-pandemic levels, 
increase by €12.86 million or +61.7%.  In Australian Dollars, 
sales were $52.33 million for FY23, increasing by $5.35 million 
or +11.4%, from $46.98 million in FY22.  When compared 
against FY19, the increase was $19.10 million or +57.5%. 

The business incurred significant costs to open the Rijeka store 
including higher marketing expenses to drive sales revenue 
during a difficult quarter.  Operating costs in the Zagreb and 
Pula stores have also risen due to the inflationary environment 
and in line with the sales growth of those stores.   

Heightened operating costs eroded the sales gains, resulting in 
a loss in Croatia of  $2.34 million in FY23 compared to a loss of 
$1.03 million in FY22.   

Annual Report 2023  Operating and Financial Review 

17 

Operating and Financial Review 

Operating and Financial Review  
Review of the Property Segment 

Strategic ‘Large-Format’ Retail Property 
Portfolio  
Property ownership is not only a vital component of our integrated 
system and a key competitive advantage — it also provides 
multifaceted advantages, reinforcing our balance sheet and 
financial standing, operational capabilities delivering stable income 
streams and strategic agility by providing us access to additional 
capital to adapt to evolving business needs.   

Our consolidated balance sheet is anchored by a strong freehold 
property portfolio totalling $4.05 billion as at 30 June 2023, 
surpassing the $4 billion milestone for the first time.  This is 
comprised of tangible, freehold investment properties in Australia 
of $3.44 billion, Ireland of $31.00 million and New Zealand of $9.59 
million; and freehold owner-occupied properties in New Zealand, 
Singapore, Slovenia, Australia and Ireland of $569.45 million in 
aggregate.  Our property segment assets also include joint venture 
assets of $1.90 million.  The freehold property segment comprises 
53% of our total $7.67 billion total asset base. 

The Australian ‘Large-Format’ Retail 
(LFR) Market   
We have 197 Australian franchised complexes geographically 
spread throughout the country, with a local Harvey Norman®, 
Domayne® and Joyce Mayne® branded store located within close 
proximity to customers.  96 franchised complexes (49% of total), 
and their associated warehouses, are owned by the consolidated 
entity, which are then leased to external parties, including Harvey 
Norman®, Domayne® and Joyce Mayne® franchisees. 

Our Australian freehold investment property portfolio has grown to 
$3.44 billion as at 30 June 2023, rising by $252.66 million or 7.9% 
during FY23.  $120.20 million of the increase is attributed to capital 
appreciation in property fair values during the current year and  
$132.47 million relates to capital additions and refurbishments.   
The majority of the increase in property fair values was recorded in 
1H23 which rose by $107.66 million, while 2H23 only increased 
marginally by $12.54 million.     

Throughout the pandemic and up to 1H23, we have reported on 
the resilience of the large-format retail (LFR) market in Australia, 
buoyed by strong consumer household spending, the significant 
uptick in new dwellings and renovations and the high levels of 
investor demand for quality LFR property assets.  The LFR tenants 
and the LFR sector was one of the main beneficiaries  of pandemic-
inspired homemaker investments and renovation activity.  

drove the $934.06 million or 37.2% increase in the value of the 
Australian investment property portfolio since the end of FY19.   

The marginal increase in property fair value for 2H23 is in contrast 
to the revaluation results of other listed real estate investment trusts 
(REITS).  This contrast is due to the assets held by the consolidated 
entity being in a different asset class to assets held by other REITS 
that hold assets such as offices or traditional retail shopping 
centres.  Unlike these other asset classes, the LFR property sector 
continues to experience strong tenant demand and historically high 
occupancy rates resulting in solid rental growth.   

There continues to be solid demand for high-quality, prime-grade 
LFR assets in desirable locations with a diverse tenancy mix.  The 
LFR Centres within our Australian investment property portfolio are 
well-located throughout metropolitan cities and large regional 
areas and are built and refurbished to a high standard.  As at 30 
June 2023, our LFR centres accommodate a complementary mix of 
over 470 third-party tenants that are diversified across a variety of 
different categories including Food, Lifestyle & Other Service 
Retailers, Hardware, Medical, Chemists, Pets and Auto related 
products.  A large proportion of these third-party tenants are ASX-
listed and are national retailers that support the underlying value of 
our properties.  

While new dwelling approvals and home construction loans have 
experienced a downturn in FY23, leading to a decline in housing 
starts, it is important to note that a significant backlog of work was 
accumulated during the pandemic from the successful uptake of 
the HomeBuilder Program.  The delivery of this Program is still 
pending realisation due to capacity constrains within the 
construction industry.  This backlog forms a steady foundation for 
substantial dwelling completions in FY24, which is expected to 
benefit LFR tenants and LFR property fair values.   

Projections of sustained population growth, driven by rising net 
migration, may further constrain the limited supply of new housing 
and new LFR centres.  This is expected to amplify demand in 
upcoming periods.  Harvey Norman®, Domayne® and Joyce 
Mayne® franchisees service the Homemaker category and are well 
placed for any growth that may arise from new housing 
commencements and net migration increases. 

Overall, our LFR Centres have performed well in FY23 amid the 
sharp deterioration in macroeconomic conditions and subdued 
investor sentiment since the end of FY22.  Vacancy rates in our LFR 
Centres continue to be at record lows, increasing rental spreads 
due to competition amongst retailers for limited space.  Market 
rentals are strong, creating an increasing revenue stream for the 
property segment.  The tight labour market on the back of low 
unemployment levels is expected to support income growth and 
soften any potential decline in record household savings levels.   

18 
18 

Annual Report 2023  Operating and Financial Review 
Annual Report 2023  Operating and Financial Review 

Harvey Norman®  Port Stephens 

  opened March 2023     

 
 
 
 
 
 
 
Operating and Financial Review   |   Segment Analysis: Property Segment (continued) 

Overseas Property Portfolio  
Globally, we have 111 company-operated stores across 7 
countries.  27 of the stores located overseas (24% of total) are 
owned by the consolidated entity.  The aggregate value of the 
overseas owner-occupied and investment property  portfolio is 
$596.65 million, increasing in value by $76.16 million or 14.6% 
during the year.   

The increase can be attributed to the new store at Masterton, 
New Zealand that opened on 20 June 2023 with a fair value of 
$20.46 million as at balance date, and increases in existing 
properties in New Zealand by $34.73 million due to additions 
and refurbishments during FY23, offset by a net reduction in fair 
values in New Zealand due to falling property prices.  In previous 
periods, we had reported a property that was held for sale in 
Singapore.   This property is no longer held for sale and is valued 
at $12.24 million within the overseas property portfolio.   

Total Property Portfolio and the 
Performance of the Retail Property 
Segment  
Retail property segment revenue has decreased to $423.13 
million for FY23, down by $71.27 million, or –14.4%, from 
$494.39 million in FY22.  This was primarily due to a reduction in 
the net property revaluation increment by $94.93 million to 
$118.75 million for FY23, compared to $213.68 million in net 
increments for FY22.  This was offset by an increase in rent and 
outgoings received from freehold properties by $19.59 million or 
8.3%, partially due to rent waivers of $10.76 million provided to 
franchisees occupying owned properties last year due to the 
lockdowns, and higher market rentals and very low vacancy rates 
during FY23. 

Property-related operating costs have normalised throughout 
FY23 increasing by $23.55 million during the year, consistent 
with the rise in revenues (excluding net property revaluation 
adjustments).   

The property segment result was $271.66 million for FY23, a 
decrease of $94.82 million or –25.90% from $366.48 million in 
FY22.  Excluding net property revaluations for both periods, the 
property segment result would have been equivalent to the prior 
year, being $152.91 million for FY23 compared to $152.80 
million for FY22, a marginal increase of $0.11 million or 0.1%. 

PROPERTY  

SEGMENT ASSETS  $4.05bn 

FY22 

FY19 

  
+8.5%  
(up $317.01m) 

  
+35.7%  
(up $1,066.95m) 

Surpassed $4bn milestone  
for the first time 

PROPERTY  
SEGMENT 
REVENUES 
FY22 

$423.13m 

FY19 

1H23 vs 1H22 2H23 vs 2H22 

  
-14.4%  
(down $71.27m) 

  
+27.4%  
(up $90.97m) 

  
-0.6% 
(down $1.60m) 

  
-29.6% 
(down $69.67m ) 

PROPERTY  
SEGMENT PBT 

$271.66m 

FY22 

FY19 

1H23 vs 1H22 2H23 vs 2H22 

 
-25.9%  
(down $94.82m) 

  
+32.7%  
(up $66.98m) 

  
-5.8% 
(down $11.45m) 

  
-49.4% 
(down $83.37m ) 

NET PROPERTY 
REVALUATION 
ADJUSTMENTS 

$118.75m 

FY22 

FY19 

1H23 vs 1H22 2H23 vs 2H22 

  
-44.4%  
(down $94.93m) 

  
+68.9%  
(up $48.45m) 

  
-17.4% 
(down $22.49m) 

  
-85.9% 
(down $72.44m ) 

Harvey Norman®  Masterton, New Zealand opened June 2023     

Annual Report 2023  Operating and Financial Review 

19 

Appendix 4E 30 June 2023 

 
 
 
 
 
 
Operating and Financial Review 
Operating and Financial Review   |   Segment Analysis: Property Segment (continued) 

Review of the Property Segment 
The below table shows the composition of freehold property segment assets as at 30 June 2023, the number of owned property 
assets and the increase in fair value recognised in each country.   

Composition of freehold property segment assets 

June 2023  

(1)  Investment Properties (Freehold) 

−  Australia 

−  New Zealand 

−  Ireland 

$3,443.01m 

$9.59m 

$31.00m 

Total Investment Properties (Freehold) 

$3,483.59m 

(2)  Owner—Occupied Land & Buildings 

−  Australia 

−  New Zealand 

−  Singapore  

−  Slovenia 

−  Ireland 

Total Owner-Occupied Land & Buildings 

(3)  Joint Venture Assets 

$13.38m 

$418.21m 

$26.38m 

$85.25m 

$26.22m 

$569.45m 

$1.90m 

Total Freehold Property Segment Assets 

$4,054.94m 

# of owned 
retail 
property 
assets 

# of owned 
other 
property 
assets 

Net increase /
(decrease) 
in fair value 

(decrease)  
in Fair value 
(equity) 

96 

- 

- 

96 

- 

20 

- 

5 

2 

27 

- 

123 

44 

2 

1 

47 

1 

1 

2 

- 

- 

4 

7 

$120.20m 

($1.44m) 

- 

$118.75m 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

($22.22m) 

($0.67m) 

- 

($1.05m) 

($23.93m) 

- 

58 

$118.75m 

($23.93m) 

Net Property Revaluation Adjustments 
For the year ended 30 June 2023, the freehold investment property portfolio in Australia has recorded $120.20 million in capital  
appreciation to fair value, which was the net property revaluation increment for investment properties recognised in the income 
statement.  LFR properties appreciated in value this year on the back of solid performance of the Home and Lifestyle categories 
resulting in firmer capitalisation rates for high quality LFR properties supported by recent sales evidence in the LFR market.   

At each balance date, the directors make an assessment of the fair value of each freehold investment property.   

This assessment is informed by: 

• 

• 

• 

the information and advice contained in the last independent external valuation report for that property prepared by an 
external, professionally qualified valuer who holds a recognised relevant professional qualification and has specialised  
expertise in the property being valued (Independent Valuer); 

the information and advice contained in the last internal valuation report for that property (which was informed by the  
immediately preceding independent external valuation report for that property); 

the last management review for that property; and  

•  other information and professional or expert advice given or prepared by reliable and competent persons in relation to that 

property. 

Each freehold investment property in Australia is independently valued by an Independent Valuer at least once every 2 years on a 
rotational basis.  

For FY23, there were 72 valuations of freehold investment properties in Australia representing a total of 48.84% of the value of 
freehold investment properties independently externally valued this year, and 51.4% in terms of the number of total freehold 
investment properties in Australia.  

Freehold investment properties not independently externally valued as at balance date are subject to an internal valuation or a 
management review, performed by persons qualified by relevant education, training or experience.  Each internal valuation and 
management review is informed by the last independent external valuation and reliable market evidence.  For the 2023 financial 
year, 6 freehold investment properties had been affected by the same factors as the properties which had been independently 
externally valued.  As a consequence, internal valuations for these 6 properties were undertaken to determine the effect of these 
factors. 

20 

Annual Report 2023  Operating and Financial Review 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating and Financial Review   |   Leasehold Property Portfolio 

Leasehold Property Portfolio   |   AASB 16 Leases  

Right-of-use Assets 
Leasehold investment properties (sub-leased or licenced to external parties): 
The consolidated entity has a portfolio of property leases primarily for the purposes of being sub-leased, or licenced to, Harvey 
Norman®, Domayne® and Joyce Mayne® franchisees in Australia.  For these properties, the consolidated entity enters into property 
leasing arrangements with external landlords and then subsequently subleases these sites to franchisees pursuant to a licence, 
terminable upon reasonable notice.  Leasehold investment property: right-of-use asset meets the definition of an investment 
property and are measured at fair value.  As at 30 June 2023, there were 309 leasehold investment properties.  101 leasehold 
investment properties (33% of total) were sub-leased or licenced to Harvey Norman®, Domayne® and Joyce Mayne® franchisees in 
Australia for retail purposes, and 208 leasehold investment properties (67% of total) were mainly sub-leased or licenced to Harvey 
Norman®, Domayne® and Joyce Mayne® franchisees for warehousing.    

Right-of-use Assets 
Leasehold owner-occupied properties & plant and equipment assets: 
Leasehold properties occupied by the consolidated entity primarily include company-operated stores, warehouses and offices that 
are leased from external landlords.  Unlike the leasehold investment properties: right-of-use assets which are measured at fair value, 
the leasehold owner-occupied properties and plant and equipment assets: right-of-use assets are measured at cost, less any 
accumulated depreciation and impairment losses. 

Composition of the Leasehold Property Portfolio: 
The table below shows the composition of right-of-use assets and lease liabilities within our leasehold property portfolio as at 
balance date, and the number of leased retail properties and other properties leased by the consolidated entity.   

Composition of leasehold property portfolio 

()  Leases of Properties Sub-Leased to External Parties 

Right-of-use 
asset June 2023 

Lease liabilities 
June 2023 

# of leased  
retail property 
assets 

# of Leased 
other property 
assets 

−  Australia 

$705.03m 

$771.44m 

101 

208 

()  Leases of Owner-Occupied Properties and Plant and  

Equipment Assets 

−  Australia 

−  New Zealand 

−  Singapore & Malaysia 

−  Slovenia & Croatia 

−  Ireland & Northern Ireland 

Total Leases of Owner-Occupied Properties and  
Plant and Equipment Assets 

$39.98m 

$54.16m 

$104.68m 

$121.22m 

$255.92m 

$202.29m 

$27.40m 

$29.52m 

$118.05m 

$150.19m 

$546.02m 

$557.37m 

Total Leasehold Property Portfolio 

$1,251.05m 

$1,328.81m 

- 

25 

40 

3 

16 

84 

185 

16 

33 

21 

2 

16 

88 

296 

Financial Impact of AASB 16 Leases on the Consolidated Income Statement: 
The table below shows the financial impact of AASB 16 Leases on the consolidated income statement for the year ended  
30 June 2023.   

 Financial impact of AASB 16 leases: 

Leases of owner-
occupied properties 
$000  

Leases of properties 
 Sub-leased to  
external parties  
$000 

Total leases 
$000 

Property, plant and equipment:  Right-of-use asset - Depreciation expense 

Investment properties (leasehold):  Right-of-use asset - Fair value re-measurement  

Finance costs:  Interest on lease liabilities 

Total AASB 16 Expenses Recognised 

Less: Lease payments made during FY23  
(excluding variable lease payments and short-term, low-value leases) 

Other adjustments 

AASB 16 Incremental (Increase ) / Decrease in PBT for FY23 

$69,551 

- 

$18,594 

$88,145 

- 

$69,551 

$102,113 

$102,113 

$31,700 

$50,294 

$133,813 

$221,958 

($86,658) 

($110,832) 

($197,490) 

($1,568) 

($81) 

- 

($1,568) 

$22,981 

$22,900 

Annual Report 2023  Operating and Financial Review 

21 

 
 
 
 
 
 
 
 
 
 
 
 
Operating and Financial Review   |   A ‘Customer-Centric’ Strategy 

A ‘Customer-Centric’ Strategy 

strategies.  The company-operated stores overseas have also elevated their capabilities to 

on customer-centric 

promote and 

enhance the brands globally.  

The evolution of the connected customer journey has made digital channels increasingly convenient and secure for 
customers.  The consolidated entity continues to invest in these secure digital channels to increase customer convenience 
and protect against cyber-security risks. 

 Customer First System 

The Customer First system, powered by Freshworks, is the cornerstone of the customer contact management platform and is 
licensed for use within each franchised complex and by the company-operated stores overseas to improve customer service.  There 
has been an ongoing process of continuous improvement to enable Harvey Norman® to enhance the customer-centric omnichannel 
strategy and improve the customer journey.  The Customer First system remains agile and adaptable, always aligning with evolving 
customer requirements.  This dynamic approach enables the delivery of exceptional and consistent service to every customer, 
regardless of their location or interaction point with the brands. 

 LiveChat - Local People Real Passion 

Connecting customers via LiveChat and messaging platforms to help remove the friction in the journey from online to offline is 
critical to success.  Livechat can significantly benefit franchisees and company-operated stores by offering quick, customised 
customer service.  The immediate interaction with customers enables efficient resolution of their issues and queries, potentially 
leading to higher sales.  Livechat uses data insights to localise and personalise the Harvey Norman® customer experience, resulting 
in a deeper customer understanding and the ability to offer bespoke products and services.  Harvey Norman® was an early adopter 
of LiveChat and Messaging in Australia to address online customer inquiries, with its AI-driven chatbots on various online messaging 
platforms consistently improving over the past year.  Both franchisees and company-operated stores aim to make their customers' 
lives easier by respecting their preferences and schedules and appearing on their preferred messaging channels.  Given the large 
number of daily conversations happening on digital messaging platforms, customer service is readily available on platforms like 
Apple Business Chat, WhatsApp, Facebook Messenger, and SMS.  With the automation of customer service through AI chatbots, 
Harvey Norman® can manage round-the-clock customer queries, like order updates and store timings, freeing up LiveChat and 
Messaging agents to focus on providing expertise and addressing specific customer product needs. 

 Attraqt Search for Harvey Norman  New Zealand, Ireland, Singapore and Malaysia 

Recently, Harvey Norman  launched Attraqt Search in New Zealand.   Attraqt is an AI-powered personalisation and merchandising 
platform that helps Harvey Norman  deliver a personalised shopping experience that drives sales and improves customer 
satisfaction.  By using AI and data analytics, Harvey Norman® can optimise the merchandising, search capabilities, improve the user 
experience for customers, leading to higher conversion, increased revenue and growth.  Following the success of Attraqt Search in 
New Zealand, this has now been rolled out to our other overseas markets in Ireland, Singapore and Malaysia.  

 Loqate address validation 

During FY23, we have implemented Loqate address validation onto the Harvey Norman  website in New Zealand.  Loqate is a 
comprehensive location data platform that specialises in providing accurate and reliable address verification, geocoding, and 
geolocation services.  Loqate is well-suited for today’s mobile user as it is a highly intuitive service that uses AI and fuzzy logic to 
enhance the online shopping experience by reducing address errors and turning what could have once been failed deliveries into 
happy customers. 

 Next Generation Commerce Platform 

Following a successful rollout in Northern Ireland, our work continues on implementing our next generation cloud commerce 
platform to our company-operated locations overseas. This will greatly assist our expansion into existing overseas markets of the 
Republic of Ireland, New Zealand, Singapore and Malaysia, whilst improving stability, security, scalability and overall customer 
experience.  Additionally it will also give access to improved customer insights allowing us to continually monitor and improve the 
customer journey to offer an optimal shopping experience to customers. 

22 
22 

Annual Report 2023 
Annual Report 2023  Operating and Financial Review 

 
 
 Click & Collect on Microsoft Teams - Continuous Improvements 

The Click & Collect service offered by franchisees and company-operated stores is truly world class and hassle-free.  Nearly 80% of 
orders at Harvey Norman® franchised complexes are prepared within 1 hour, enabling customers to benefit from efficient speed 
and customer care powered by Microsoft Teams.  Continuous improvements and enhancements have been ongoing for the 
Microsoft Teams based system, allowing for updates to be pushed to Click & Collect customers informing them of the status of their 
orders, including more precise information regarding pick-up locations.  The system incorporates integrated notifications which 
enable customers to inform the franchised complex or company-operated store that they are on their way to collect their order with 
the touch of an “On My Way” or “Arrived” button on their device.  This applies to orders being picked up in-store or delivered 
directly to their car.  To ensure seamless pick-up, there are designated Click and Collect parking bays and in-store desks.  For 
customers wishing to have their order delivered to their car, the average delivery time is approximately 7 minutes from arrival.  

Customers utilising this system rated Harvey Norman® franchisees in Australia with a CSAT (Customer Satisfaction) score nearing 
90%.  The recent integration of OpenAI technology into Microsoft Teams will enable Harvey Norman® to further optimise 
communication and collaboration processes.   Standardising communications on Microsoft Teams offers numerous advantages, 
including streamlined collaboration, increased productivity, enhanced communication, and more efficient customer service.   

 Generative AI and ChatGPT 

Generative AI is a rapidly growing branch of AI that can generate new and original content such as images, SEO rich copy, videos, 
audio, and more.  Generative AI can transform how retail operates in many ways, including an improvement in workflows because of 
the speed and scale AI tools can bring to content production and customer relationship management efforts.  The Harvey Norman® 
websites are utilising Generative AI tools for operational optimisation and efficiency. 

•  Optimising Operations - Tailored scripts are created with ChatGPT to streamline tasks and reduce manual work. 

ChatGPT is also used to translate complex scripts into natural language and for debugging purposes. 

•  Content Creation & Optimisation  Currently exploring AI tools to automate the process of creating accurate, high-quality 

product descriptions and informative guides, tone of voice and business goals. 

•  Generative AI Writing Assistants - to help choose the right tools to meet business needs. 

•  Creating AI-Generated Buying Guides - to understand content and format possibilities including comparison tables, step-by

-step instructions and comparison quizzes. 

•  Customer Experience - The Customer Service team has migrated to an updated chatbot platform, enhanced with GPT-

powered features to boost productivity and provide faster, personalised responses to customer enquiries. 

•  Features available include: 

−  Rephrase:  Replace casual language with more formal alternatives. 

−  Tone enhancer:  Select a tone when rephrasing text. Choose from professional, casual, and friendly tones. 

−  Quality score:  Analyse tickets using AI and view quality scores for individual conversations.   

Annual Report 2023  Operating and Financial Review 
Annual Report 2023  Operating and Financial Review 

23 
23 

 
 
Operating and Financial Review 

Operating and Financial Review  
Net Debt to Equity Ratio and Cash Flows 

Net Debt: 

June 23 
Net debt of  $631.61 m 

VS 

June 22 
Net debt of  $450.77 m 

Net Debt to Equity Ratio 
Across the consolidated entity globally, the total available facilities amounted to $1,185.83 million as at 30 June 2023 compared to 
$884.81 million as at 30 June 2022, mainly due to the establishment of Tranche C of the Syndicated Facility Agreement of $200 
million in FY23.   

[*Total Equity excludes ROU assets, lease  
liabilities and acquisition reserve] 

accessible financing facilities available.  The utilised facilities in FY23 increased by $150.73 million compared to FY22 resulting in a 
net debt position of $631.61 million as at 30 June 2023, compared to a net debt position of $450.77 million in the prior year.  

Our net debt to equity ratio remains low at 13.85% (Jun-22: 10.31%) compared pre-COVID levels of 19.46% as at 30 June 2019, an  
improvement of 561 basis points.  

The consolidated entity has sufficient liquidity and our low gearing and strong balance sheet gives us the capacity and ability to 
access additional liquidity should we require it.   

Solid Cash Flows  
Cash and cash equivalents, net of bank overdraft, as disclosed 
in the Statement of Cash Flows, decreased by $32.30 million to 
$202.06 million as at 30 June 2023, compared to $234.36 
million in the prior year.   

Cash flows from operating activities increased by $82.96 million 
to $680.26 million for FY23, from $597.30million in FY22.  This 
was primarily attributable to an increase in net receipts from 
franchisees by $22.29 million and lower income taxes paid by 
$103.52 million, offset by an increase in interest paid by $40.62 
million and higher payments to suppliers and employees by 
$30.02 million.  

Net receipts from franchisees increased by $22.29 million, 
despite a reduction in gross revenue received from franchisees 
by $130.00 million, as net receipts from franchisees were 
affected by the movement in the aggregate amount of financial 
accommodation provided to franchisees in FY23 relative to the 
movement in FY22.  During FY23, the movement in the 
aggregate amount of financial accommodation provided to 
franchisees decreased primarily due to lower funding 
requested by franchisees to fund their inventory purchases.  

Income tax paid decreased by $103.52 million primarily due to 
the higher final tax payment made in FY22 attributable to FY21 
taxable profits and the higher income tax instalment rate 
applied in Australia for FY22.  

Payments to suppliers and employees increased by $30.02 
million due to higher operating costs attributable to new store 
openings and the normalisation of operating costs post-COVID. 

Net cash investing outflows increased by $154.69 million  
during FY23 primarily due to an increase in payments for the 
purchase and refurbishments of freehold investment properties 
by $56.64 million and for the purchase of property, plant and 
equipment and intangible assets by $92.74 million .  

Net cash financing outflows decreased by $53.80 million mainly 
attributable to a reduction in dividends paid . 

Operating Cash Flows 
Substantial improvement in  
working capital to deliver  
strong operating cash flows 

$680.26m 

FY22 

FY19 

1H23 vs 1H22  2H23 vs 2H22 

  
+13.9%  
(up $82.96m) 

  
+82.5%  
(up $307.41m) 

  
-39.8% 
(down $225.09m) 

  
+989.4% 
(up $308.05m) 

Cash Conversion 
Strong cash conversion for FY23 
mainly from improvement in  
working capital in 2H23 

97.4% 

1H23 

2H23 

90.1%  

108.4% 

[Calculated as: Operating Cash Flows 
(excluding interest & tax) ÷ EBITDA  
(excluding AASB 16 & net property 
revaluations)] 

24 
24 

Annual Report 2023  Operating and Financial Review 
Annual Report 2023  Operating and Financial Review 

 
Operating and Financial Review   |   Review of the Statement of Financial Position 

Review of the Financial Position of the Consolidated Entity 

Total assets  

Total liabilities  

Year ended 30 June 

2023 

2022 

$7.67 bn 

$7.25 bn 

 5.9% 
from June 22 

Year ended 30 June 

2023 

2022 

$3.21 bn 

$2.95 bn 

 8.6% 
from June 22 

•  Total assets increased by $425.43 million or 5.9% from June 

2022 

•  Freehold investment property portfolio increased by 

$253.38 million 

•  Freehold owner-occupied property portfolio increased 

by $75.33 million 

•  Franchisee receivables decreased by $51.92 million or  

–5.8% to $841 million as at 30 June 2023 

Total assets were $7.67 billion as at 30 June 2023, increasing 
by $425.43 million, or 5.9%, from $7.25 billion as at 30 June 
2022.  When compared to FY19,  the increase in total assets 
was $2.87 billion or 59.9%, delivering a 4-year CAGR of 12.4%. 

The value of the freehold investment property portfolio 
increased by $253.38 million, or +7.8%, to $3.48 billion as at 
30 June 2023 primarily due to $120.20 million net  property 
revaluation increments over the past 12 months, acquisition of 
new freehold investment properties and the refurbishments of 
freehold investment property assets in Australia.   

Property, plant and equipment assets increased by $112.79 
million mainly due to the increase in the freehold owner-
occupied property portfolio of $75.33 million and the fit-out of 
four new company-operated stores this year: Fonthill, Ireland 
(July 2022), 1 Utama Shopping Centre, Malaysia  (November 
2022), Rijeka, Croatia (April 2023) and Masterton, New Zealand 
(June 2023).  Fit-outs of three new franchised complexes in 
Australia also contributed to the increase:  Manjimup, WA 
(November 2022), Port Stephens, NSW (March 2023) and 
Renmark, SA (May 2023).  The premium refit program for 
franchised complexes in Australia is well-underway and there 
are currently five refits in progress as at balance date.   

Inventories of company-operated stores increased by $21.38 
million primarily due to new store openings, coupled with 
concerted efforts to maintain balanced and appropriate levels 
of inventory in each overseas market. 

•  Total liabilities increased by $253.06 million or 8.6% from 

June 2022 

•  Interest-bearing loans and borrowings increased by 

$150.79 million  

Total current trade and other receivables decreased by $72.17 
million, or –6.8%, to $993.13 million, compared to $1.07 billion 
last year.   This reduction is mainly due to a decrease in 
receivables from franchisees by $51.92 million, or –5.8%, to 
$841.00 million as at 30 June 2023, compared to $892.92 
million in the previous year.  Despite the moderation of 
franchisee sales revenue this year, combined with a rise in 
franchisee operating costs which have normalised in the post-
COVID environment, lower financial accommodation was 
provided to franchisees in FY23 to fund inventory purchases.   

Interest-bearing loans and borrowings increased by $150.79 
million mainly due to the higher utilisation of the Syndicated 
Facility by $150 million, from $610 million utilised as at 30 June 
2022 to $760 million utilised as at 30 June 2023. Total 
liabilities were $3.21 billion as at 30 June 2023, rising by 
$253.06 million, or 8.6%, from $2.95 billion as at 30 June 2022.   

Net assets have increased by $172.37m or 4.0% to 
$4.47bn as at 30 June 2023.   
When compared to FY19, net assets increased by 
$1.27bn or 39.7%. 

40%   increase in Net Assets from FY19 
8.7%  4-Year Net Assets CAGR 

Composition of Total Assets of $7.67bn 

$705.03m 
Investment properties: 
Leasehold right of-use- assets 

$322.56m 
Plant & equipment 

$1,080.66m 
Receivables 

$198.21m 
Other 

$4,054.94m 
 Freehold property assets 

$546.02m 
Property, plant & equipment: 
Right-of use assets 

$218.75m 
Cash 

$545.66m 
Inventory 

Annual Report 2023  Operating and Financial Review 

25 

 
 
 
 
Operating and Financial Review 

Operating and Financial Review  
Outlook 
Subsequent to balance date, 2 new Harvey Norman® company
-operated stores were opened in Malaysia located at Shah 
Alam, Selangor (opened 24 July 2023) and Kota Kinabalu, 
Sabah (opened 28 August 2023), bringing our total number of 
stores in Malaysia to 30 as at the date of this report.   

have been deferred to the first half of FY25.  We are continuing 
to pursue retail sites in Croatia and presently intend to open a 
further 3 stores in Croatia during FY25.  Our first 2 company-
operated stores in Budapest, Hungary are now anticipated to 
open during FY25 rather than calendar 2024.   

As announced at the 2022 Annual General Meeting of the 
Company, we continue to recognise the significant opportunity 
to grow to 80 stores in Malaysia by the end of 2028.   We are 
on track to open a further 8 stores in Malaysia during FY24, of 
which leases for 5 of these sites have been confirmed and 
executed.  This includes the opening of the Pavilion 
Damansara Heights store in Kuala Lumpur that was deferred 
from 2H23 to 1H24.  The remaining 3 sites are currently in 
progress.  Beyond FY24, we anticipate opening up to 12 new 
stores in Malaysia during FY25, with our intention of reaching 
the milestone of 50 stores in Malaysia by 30 June 2025, our 
largest store network outside of Australia.   

In New Zealand, we intend to open 1 new company-operated 
store during FY24.  Due to the macroeconomic situation in 
New Zealand, the other 2 proposed store openings for FY24 

In Australia, we anticipate opening 2 new franchised 
complexes and relocating 1 franchised complex from a leased 
site to a freehold property during the 2024 financial year.   

Last year, we announced the recommencement of the 
premium refit program and the revised expectations to 
complete up to 25 premium refits over the next 5 years.  
During FY23, the premium refit of the furniture and bedding 
categories of the Fyshwick (ACT) franchised complex was 
completed and the premium refits of 5 franchised complexes 
are currently underway located at  Balgowlah (NSW), Erina 
(NSW), Preston (VIC), Penrith (NSW) and Cannington (WA).  It is 
our present intention to commence a further 4 premium refits 
of Australian franchised complexes during FY24.   

Retail Trading Update: 
Aggregated sales increase / (decrease) in local currencies from 1 July 2023 to 31 July 2023 vs 1 July 2022 to 31 July 2022:   

% increase / (decrease)  
calculated in local currencies  

1 July 2023 to 31  July 2023 vs  
1 July 2022 to 31 July 2022 

Country    

Total % 

Comparable % 

Australian Franchisees 

$ AUD 

New Zealand 

Slovenia & Croatia 

Ireland 

Northern Ireland 

Singapore 

Malaysia 

$ NZD 

€ EUR 

€ EUR 

£ GBP 

$ SGD 

MYR 

(-12.3) 

(-2.6) 

(-11.3) 

(-2.1) 

(-19.7) 

(-1.7) 

0.6 

(-12.6) 

(-4.7) 

(-17.5) 

(-5.3) 

(-19.7) 

(-1.0) 

(-5.7) 

Harvey Norman®  Rijeka, Croatia opened April 2023     

26 
26 

Annual Report 2023  Operating and Financial Review 
Annual Report 2023  Operating and Financial Review 

Operating and Financial Review   |   Summary of Key Business Risks 

Summary of Key Business Risks 

The Board remains optimistic about the consolidated entity’s 
future trading performance and acknowledges that there are 
several factors that may pose risk to the achievement of the 
business strategies and future financial performance of the 
consolidated entity. Every business is exposed to risks with the 
potential to impair its ability to execute its strategy or achieve 
its financial objectives.  

brand, fines and other sanctions from regulators, and a 
reduction in franchise fees received from franchisees. 
The franchisor continually monitors and evaluates the financial 
and operating performance of each franchisee to actively 
assess compliance with executed franchise agreements.  
Instances of non-

Domayne® and Joyce Mayne® brands and 

integrated retail, franchise, 

intellectual property of the franchisor. 

property and digital system and external risks, for example the 
macroeconomic environment, over which the consolidated 
entity has no control. The consolidated entity acknowledges 
the existence of these risks, and in the first instance seeks to 
identify and understand individual risks, and then – to the 
extent possible – manage and mitigate those risks. 

Changes to macroeconomic conditions and 
government policy: 
The consolidated entity has a significant exposure to the 
economy of the countries in which it operates.  There are a 
number of general economic conditions, including interest and 
exchange rate movements, CPI inflation, geopolitical tensions, 
overall levels of demand, housing market dynamics, wage 
growth, employment, economic and political instability and 
government fiscal, trade, monetary and regulatory policies, that 
can impact the level of consumer confidence and discretionary 
retail spending.  These conditions may affect revenue from 
sales to customers and franchise fees.  The consolidated entity 
seeks to reduce its exposure to these risks through appropriate 
business diversification, and also by closely monitoring both 
internal and external sources of information that provide 
insights into any changes in demand within the economies in 
which it operates. With a property portfolio of over $4 billion, 
the consolidated entity is exposed to potential reductions in 
commercial property values.  The consolidated entity has a 
selective and prudent acquisition and development strategy 
and maintains high-quality complexes and a solid, dynamic, 
complementary tenancy mix in order to maximise the 
profitability of the property segment. 

Cyber security risk: 
Cyber security attacks can take many forms including: 

i.  Attacks on technology infrastructure which generates 

revenue and threaten to perpetually block access to data 
unless a ransom is paid (Ransomware); and  

ii.  Attacks to gain unauthorised access to data or records that 
can be used alone or with other information to identify, 
contact or locate a single person, including a customer or 
employee (Personal Identifiable Information or PII). 

The Company has implemented and continues to improve and 
enhance, a cyber security risk management framework and 
security controls to protect against any cyber security risks, 
including Ransomware and PII attacks.  The Company has 
implemented business continuity plans and disaster recovery 
plans to respond to cyber security incidents, and mitigate 
financial and reputational damage from any such incidents.   

Compliance by franchisees with franchise 
agreements: 
This risk relates to franchisees acting in breach of the terms and 
conditions of their respective franchise agreements.  The 
consequences of non-compliance may include damage to the 

Increased competition resulting in a decline 
of retail margin or a loss of market share for 
franchisees in Australia and company-
operated stores in overseas markets: 

diverse category mix assists in maintaining the consolidated 
entity’s competitive position.  Market consolidation and/or 
acquisition may result in further competition and changes to 
retail margins and market share.  Franchisees in Australia and 
company-operated stores in 7 overseas regions operate across 
a number of categories in the Home and Lifestyle market.  
Diversity of category and the ability to identify growth 
opportunities locally and overseas, mitigates the risk from 
existing and potential competitors.  

Emergence of competitors in new channels: 

of franchisees with a diverse, consistent and distinctive Harvey 
Norman® customer experience through a range of channels.  
The Harvey Norman® Omni Channel Strategy integrates retail, 
online, mobile and social channels. The online operations of 
franchisees in Australia and the company-operated online 
operations overseas continue to grow.  The digital platform 

Strategy sets the Harvey Norman® brand apart from 
and digital competitors.  Harvey Norman® customers have a 
multitude of engagement options to meet their needs.  The 
Harvey Norman® Omni Channel Strategy, supported by the 
retail property portfolio of the consolidated entity, makes the 
Harvey Norman® brand a strong competitor in the market. 

Reduction in the fair value of the property 
portfolio and contraction in the large-
format retail (LFR) market: 
The commercial property market is cyclical in nature with real 
estate values fluctuating over time. The consolidated entity is 
exposed to potential reductions in property values within this 
sector.  There are a number of economic circumstances that 
may impact the value of the property portfolio, these include 
the interest rate environment. 

The consolidated entity has a selective and prudent acquisition 

diverse complexes and a solid, complementary tenancy mix in 
order to maximise the profitability of the property portfolio. 

Counterparty risks of service providers: 
This risk relates to the inability of service providers and 
counterparties to meet their obligations and commitments, 
inclusive of compliance, privacy and data security obligations. 
The consolidated entity conducts due diligence on, and closely 
monitors and evaluates the performance of, external service 
providers to mitigate counterparty risk. 

Annual Report 2023  Operating and Financial Review 

27 

 
Directors’ Report 

Directors’ Report 

Comprised of: 

Board of Directors 

Remuneration Report (Audited) 

Sustainability Report 

Auditor’s Independence Declaration 

Independent Auditor’s Report 

Directors’ Declaration 

29  -  31 

32  -  57 

58  -  71 

72 

73  -  78 

79 

28 
28 

Annual Report 2023  Directors’ Report 
Annual Report 2023  Directors’ Report 

Directors’ Report   |   Board of Directors 

Board of Directors 
Unless otherwise indicated, all 
directors (collectively termed 
‘the Board’), held their position 
as director throughout the 
entire year and up to the date 
of this report.   

David Matthew Ackery 
Executive Director 

Mr. Ackery became a director of the 
Company in 2005.  He is employed by 
Yoogalu and has overall executive 
responsibility for the relationship between 
each controlled entity in Australia with 
relevant electrical, appliance, home 
entertainment and technology franchisees. 

Gerald Harvey 
Executive Chairman 

In 1982, Mr. G. Harvey was the co-founder, with 
Mr. I.J. Norman, of Harvey Norman®.  He 
became a director and chairman of Harvey 
Norman Holdings Limited (the Company) in 
1987, and is employed by Yoogalu Pty 
Limited (Yoogalu), a controlled entity of the 
Company.  Mr. G. Harvey is executive 
chairman, or a director, of each member of 
the consolidated entity, with a particular 
focus on property investments.     

Kay Lesley Page 
Executive Director and CEO 

Ms. Page joined Harvey Norman® in 1983 
and became a director of the Company in 
1987.  Ms. Page is employed by Yoogalu.  
Since 1999, Ms. Page has overall Chief 
Executive Officer responsibility for each 
controlled entity of the Company in 
Australia, and is a director of each member of 
the consolidated entity.  On 21 October 2020, 
Ms. Page was appointed as a Member of the 
Tourism Australia Board of Directors. 

Chris Mentis 
B.Bus., FCA, FGIA, Grad Dip App Fin 
Executive Director, CFO & Company 
Secretary 

Mr. Mentis joined Harvey Norman® as a 
Financial Controller in 1997.  Mr. Mentis 
became secretary of the Company in 2006 
and a director of the Company in 2007.  He 
is employed by Yoogalu and, since 2007, 
has overall Chief Financial Officer 
responsibility for, or is a director of, each 
member of the consolidated entity.  Mr. 
Mentis is a Fellow of the Chartered 
Accountants Australia & New Zealand (CA 
ANZ) and a Fellow of the Governance 
Institute of Australia, with extensive 
experience in financial accounting.    

John Evyn Slack-Smith 
Executive Director and COO 

Mr. Slack-Smith was a director of a Harvey 
Norman® computer franchisee between 
1993 and 1999 and became a director of 
the Company in 2001.  He is employed by 
Yoogalu and has overall executive 
responsibility for the operations of each 
controlled entity of the consolidated entity 
in Australia of which he is a director. Mr. 
Slack-Smith is the Chair of the Barker 
College Foundation Limited and a Member 
of Council at Barker College.  

Michael John Harvey 
B.Com. 
Non-Executive Director 

Mr. M. Harvey joined Harvey Norman in 
1987, having completed a Bachelor of 
Commerce degree. Mr. M. Harvey gained 
extensive experience as a Harvey Norman® 
franchisee from 1989 to 1994. Mr. M. Harvey 
became a director of the Company in 1993 
and was appointed Managing Director in 
July 1994. Mr. M. Harvey ceased to be an 
executive director and Managing Director 
on 30 June 1998.  

Christopher Herbert 
Brown  
OAM, LL.M., FAICD, FGIA, CTA 
Non-Executive Director 

Mr. Brown holds the degree of Master of 
Laws from the University of Sydney.  Mr. 
Brown is the senior partner in Brown Wright 
Stein Lawyers.  Brown Wright Stein Lawyers 
has acted as lawyers for the consolidated 
entity since 1982.  Mr. Brown was appointed 
a director of the Company in 1987, when it 
became a listed public company. Mr. Brown 
is a member of the Audit & Risk, Remuneration 
and Nomination Committees.  Mr. Brown is 
the Chairman of each of Windgap 
Foundation Limited and Sydney High School 
Foundation. In 2013 he was awarded the 
Medal of the Order of Australia (OAM) for 
service to the community, particularly to 
people with disability.  

Kenneth William 
Gunderson-Briggs 
B.Bus., FCA, MAICD 

Non-Executive Director (Independent) 

Mr. Gunderson-Briggs was appointed a 
director of Harvey Norman Holdings Limited 
on 30 June 2003. Mr. Gunderson-Briggs is a 
chartered accountant and a registered 
company auditor.  Mr. Gunderson 
-Briggs has been involved in public practice 
since 1982 and a partner in a chartered 
accounting firm since 1990.  Mr. Gunderson -
Briggs’ qualifications include a Bachelor of 
Business from the University of Technology, 
Sydney and he is a Fellow of the CA ANZ.  Mr. 
Gunderson -Briggs was appointed Chair of 
the Remuneration Committee on 16 
December 2015 and was appointed Chair of 
the Audit & Risk Committee and Nomination 
Committee on 25 November 2020.  Mr. 
Gunderson-Briggs was an independent Non-

Executive Director of Australian 
Pharmaceutical Industries Limited (API), a 
company listed on the ASX, from May 2014. 
On 4 December 2020, he was appointed 
Chair of the API Board, having previously 
been the Chair of the Audit & Risk 
Committee of API.  As Chair, Mr. Gunderson
-Briggs guided API through the control 
transaction with Wesfarmers Limited (WES) 
culminating in the takeover of API by WES 
with effect from 31 March 2022. 

Maurice John Craven 
B.Sc., FAICD 
Non-Executive Director (Independent) 

Mr. Craven was appointed a director of 
Harvey Norman Holdings Limited on 27 
March 2019 and became a member of the 
Nomination Committee of the Company on 24 
June 2021.  Mr. Craven holds a Bachelor of 
Science degree from the University of 
Melbourne and is a Fellow of the Australian 
Institute of Company Directors. Mr. Craven 
has been actively involved with innovation 
and growth in technology empowered 
industries for more than 25 years and prior 
to that was a partner for 25 years with 
Andersen Consulting. Mr. Craven is Chair of 
Specialisterne Australia and a Non-Executive 
Director of Cenitex. 

Luisa Catanzaro 
B.Com., FCA, GAICD 
Non-Executive Director (Independent) 

Ms. Catanzaro was appointed a Non-
Executive Director of Harvey Norman 
Holdings Limited on 25 November 2020, 
became a member of the Audit & Risk 
Committee on 25 November 2020, and 
became a member of the Remuneration 
Committee on 24 June 2021.  Ms Catanzaro 
has a Bachelor of Commerce from the 
University of NSW, is a Fellow of the CA ANZ 
and is also a Graduate of the Australian 
Institute of Company Directors.  Ms 
Catanzaro has more than 30 years of 
professional experience in senior financial 
executive roles across a range of industries, 
including FMCG and agriculture sectors, 
and with ASX listed companies.  Ms 
Catanzaro is currently a Non-Executive 
Director of ASX listed company, Ricegrowers 
Limited, from September 2018, where Ms 
Catanzaro is Chair of the Finance, Risk and 
Audit Committee and a member of the 
Remuneration, Nomination and 
Independent Committees.  Since 14 January 
2019, Ms Catanzaro has been a Non-
Executive Director of Because Movement 
Foundation Limited, a registered 
charity.  Since 20 August 2023, Ms Catanzaro 
has been a Non-Executive Director of the 
Museum of Contemporary Art Limited, 
where Ms Catanzaro is Chair of the Finance 
Committee.   

Annual Report 2023  Directors’ Report 

29 

 
 
 
 
 
 
 
 
 
Directors’ Report 

(continued) 

Directors’ Meetings 
The below table represents the directors’ attendance at 
meetings of the Board, Audit & Risk Committee, Remuneration 
Committee and Nomination Committee.  The number of 
meetings for which the director was eligible to attend is shown 
in brackets.  In addition, the executive directors held regular 
meetings for the purpose of signing various documentation. 

DIRECTOR 
Number of  
Meetings: 

G. Harvey 

K.L. Page 

J.E. Slack-
Smith 

D.M. Ackery 

C. Mentis 

M.J. Harvey 

C.H. Brown 

K.W. Gunderson
-Briggs 

M.J. Craven 

L. Catanzaro 

Attendance 

Full Board 
9 

Audit & Risk 
13 

Remuneration 
8 

Nomination 
2 

100% 

100% 

9 [9] 

9 [9] 

89% 

8 [9] 

100% 

100% 

 78% 

97% 

9 [9] 

9 [9] 

7 [9] 

9 [9] 

n/a 

n/a 

n/a 

n/a 

n/a 

n/a 

12 [13] 

100% 

9 [9] 

13 [13] 

100% 

100% 

9 [9] 

9 [9] 

n/a 

 13 [13] 

n/a 

n/a 

n/a 

n/a 

n/a 

n/a 

8 [8] 

8 [8] 

n/a 

8 [8] 

n/a 

n/a 

n/a 

n/a 

n/a 

n/a 

2 [2] 

2 [2] 

2 [2] 

n/a 

Directors’ Relevant Interests 
At the date of this report, the relevant direct and indirect 
interest of each director in the ordinary shares and performance 
rights instruments of the Company and related bodies 
corporate are: 

Director 

G. Harvey 

K.L. Page 

J.E. Slack-Smith 

D.M. Ackery 

C. Mentis 

M.J. Harvey 

C.H. Brown 

K.W. Gunderson-Briggs 

M.J. Craven 

L. Catanzaro 

Total 

Ordinary Shares 

Performance Rights 

414,966,437 

20,222,315 

1,361,893 

901,471 

1,367,297 

- 

205,525,565 

10,059 

53,426 

- 

386,100 

1,080,700 

376,500 

376,500 

350,500 

- 

- 

- 

- 

- 

644,408,463 

2,570,300 

Company Secretary 
Mr. C. Mentis is a chartered accountant and became Company 
Secretary on 20 April 2006.  Mr. Mentis has extensive 
experience in financial accounting and has been with the 
consolidated entity since 1997.  Mr. Mentis is a Fellow of the 
Governance Institute of Australia. 

Performance Rights 
At the date of this report, there were 2,570,300 performance 
rights (2022: 2,013,000), being a right to acquire ordinary 
shares in the Company at nil exercise price. 

•  On 4 December 2020, a total of 549,500 performance rights 
under Tranche FY21 of the 2016 LTI Plan were granted to 
the executive directors in accordance with the terms and 
conditions of the LTI Plan. 

•  On 30 November 2021, a total of 914,000 performance 
rights under Tranche FY22 of the 2016 LTI Plan were 
granted to the executive directors in accordance with the 
terms and conditions of the LTI Plan. 

•  On 1 December 2022, a total of 1,106,800 performance 
rights under Tranche FY23 of the 2016 LTI Plan were 
granted to the executive directors in accordance with the 
terms and conditions of the LTI Plan. 

On 3 January 2023, a total of  549,500 performance rights 
issued on 2 December 2019 under Tranche FY20 of the 2016 
LTI Plan, were exercised by the executive directors in 
accordance with the terms and conditions of the LTI Plan. 

On 22 July 2022, a total of  109,000 performance rights under 
Tranche FY19 of the 2016 LTI Plan, were exercised by the 
executive directors in accordance with the terms and conditions 
of the LTI Plan. 

CEO and CFO Certification 
The CEO and CFO have provided written statements to the 
Board in accordance with section 295A of the Corporations Act 
2001 and have also certified to the Board in relation to the year 
ended 30 June 2023, that: 

•  Their view provided on the Company’s financial report is 
founded on a sound system of risk management and 
internal compliance and control which implements the 
financial policies adopted by the Board; and 

•  The Company’s risk management and internal compliance 
and control system is operating effectively in all material 
respects. 

The Board agrees with the views of the ASX on this matter and 
notes that due to its nature, internal control assurance from the 
CEO and CFO can only be reasonable rather than absolute.  
This is due to factors such as the need for judgement, the use of 
testing on a sample basis, the inherent limitations in internal 
control and because much of the evidence available is 
persuasive rather than conclusive. CEO and CFO control 
assurance is not, and cannot, be designed to detect all 
weaknesses in control procedures. In order to mitigate this risk, 
internal control questionnaires are required to be answered 
and completed by the key management personnel of all 
significant business units, including finance managers, in 
support of the written statements of the CEO and CFO. 

Committee Membership 
As at the date of this report, the Company had an Audit & Risk 
Committee, a Remuneration Committee and a Nomination 
Committee.  Members acting on the committees of the board 
during the year were: 

Non-Executive Director  Audit & Risk  Remuneration  Nomination 

C.H. Brown 

K.W. Gunderson-Briggs 

L. Catanzaro 

M.J. Craven 

√ 

√  
(Chair) 

√  

n/a 

√ 

√  
(Chair) 

√ 

n/a 

√ 

√  
(Chair) 

n/a 

√ 

30 

Annual Report 2023  Directors’ Report 

 
 
 
 
 
 
 
 
Directors’ Report   (continued) 

Corporate Governance 
The board of directors (Board) of Harvey Norman Holdings 
Limited (the Company) is committed to a high standard of 
corporate governance, and is responsible for establishing, 
maintaining and monitoring the corporate governance 
framework of the Company.   

The Board has benchmarked its practices against the ASX CGC 
published guidelines and the CGC corporate governance 
principles and recommendations (February 2019 edition) 
(Principles).  The Board guides and monitors the business and 
affairs of the Company on behalf of the shareholders by whom 
they are elected and to whom they are accountable.  The 
Corporate Governance Statement summarises the corporate 
governance practices of the Company, including the practices 
that are in alignment with the Principles for the year ended 30 
June 2023.  The Corporate Governance Statement has been 
approved by the Board.  The full Corporate Governance 
Statement and further details about corporate governance 
policies adopted by the Company and the Board and 
committee charters may be accessed via the Company's 
website www.harveynormanholdings.com.au. 

Dividends 
The directors recommend a fully franked final dividend of 12.0 
cents per share to be paid on 13 November 2023 to 
shareholders registered on 16 October 2023 (total dividend, 
fully franked, $149,520,798). The following fully franked 
dividends of the Company have also been paid, declared or 
recommended since the end of the preceding financial year: 

2022 Final Fully-franked Dividend 

14 November 2022 

$218,051,207 

2023 Interim Fully-franked Dividend 

1 May 2023   $161,980,865 

Payment Date 

Amount 

The total dividend in respect of the year ended 30 June 2023 of 
25.0 cents per share (2022: 37.5 cents per share) represents 
57.74% (2022: 57.58%) of profit after tax and non-controlling 
interests, as set out on page 82 of the financial statements.  
Excluding the non-cash net property revaluation increments, 
the total dividend in respect of the year ended 30 June 2023 of 
25.0 cents per share represents 68.25% (2022: 70.59%) of profit 
after tax and non-controlling interests, as set out on page 82 of 
the financial statements.  The Dividend Policy of the Company 
is to pay such dividends as do not compromise the capability of 
the Company to execute strategic objectives. 

Indemnification of Officers 
During the financial year, indemnity arrangements were 
continued for officers of each member of the consolidated 
entity.  An indemnity agreement was entered into between the 
Company and each of the directors of the Company named 
earlier in this report and with each full-time executive officer, 
director and secretary of all group entities.  Under the 
agreement, the Company has agreed to indemnify those 
officers against any claim or for any expenses or costs which 
may arise as a result of work performed in their respective 
capacities. 

No indemnity payments have been  made under the Indemnity 
Agreement referred to above during, or since, the end of the 
financial year.  

Principal Activities 
The principal activities of the consolidated entity are that of an 
integrated retail, franchise, property and digital system 
including: 

•  Franchisor; 
•  Sale of furniture, bedding, computers, communications and 
consumer electrical products in New Zealand, Singapore, 
Malaysia, Slovenia, Ireland, Northern Ireland and Croatia; 

•  Property investment; 
•  Lessor of premises to Harvey Norman®, Domayne® and Joyce 

Mayne® franchisees and other third parties; 

•  Media placement; and 
•  Provision of consumer finance and other commercial loans 

and advances. 

Significant Changes in the State of Affairs 
In the opinion of the directors, there were no significant 
changes in the state of affairs of the consolidated entity that 
occurred during the year ended 30 June 2023. 

Significant Events After Balance Date 
There have been no circumstances arising since balance date 
which have significantly affected or may significantly affect: 

•  the operations; 
•  the results of those operations; or 
•  the state of affairs of the entity or consolidated entity in 

future financial years.   

Rounding of Amounts 
The amount contained in the financial statements and the 
Directors’ Report have been rounded to the nearest thousand 
dollars (unless specifically stated to be otherwise) under the 
option available to the Company under Australian Securities 
and Investments Commission Corporations (Rounding in 
Financial/Directors’ Reports) Instrument 2016/191.  The 
Company is an entity to which this legislative instrument applies. 

Capital Management Policy 
The consolidated entity’s capital management policy objectives 
are to: create long-term sustainable value for shareholders; 
maintain optimal returns to shareholders and benefits to other 
stakeholders; source the lowest cost available capital; and 
prevent the adverse outcomes that can result from short-term 
decision making. 

The Capital Management Policy stipulates a net debt to equity 
target for the consolidated entity of less than 50%.  In this 
report, the calculation of the net debt to equity ratio excludes 
the right-of-use assets and lease liabilities recognised under 
AASB 16 and the acquisition reserve recognised in equity. 

As at 30 June 2023, the consolidated entity had unused, 
available financing facilities of $339.94 million out of total 
approved financing facilities of $1,185.83 million.  This has 
resulted in a net debt to equity ratio of 13.85% as at 30 June 
2023, compared to a net debt to equity ratio of 10.31% as at 30 
June 2022. 

The capital structure of the consolidated entity consists of: 
debt, which includes interest-bearing loans and borrowings as 
disclosed in Note 17. Interest-Bearing Loans and Borrowings of 
this report; cash and cash equivalents; and equity attributable 
to equity holders of the parent, comprising ordinary shares, 
retained profits and reserves as disclosed in Notes 22, 23 and 
25 respectively. 

The consolidated entity’s borrowings consist primarily of bank 
debt provided by a syndicate of twelve banks (including 3 of 
the “Big 4” Australian Banks).  Concentration risk is minimised 
by staggering facility renewals and utilising a range of 
maturities of up to 5 years. 

Annual Report 2023  Directors’ Report 

31 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ Report 
Remuneration Report 
Audited 

This remuneration report for the year ended 30 June 2023 outlines the remuneration 
arrangements of the consolidated entity in accordance with the requirements of the 
Corporations Act 2001 (Cth), as amended,  (the “Act”) and its regulations. This 
information has been audited as required by section 308(3C) of the Act. 

Table of Contents 

Letter from the Chair of the Remuneration Committee 

1 

Introduction 

2  Remuneration principles and strategy 

3  Remuneration governance 

4  Remuneration mix - target 

5  Details of the short-term incentive plan 

6  Details of the long-term incentive plan 

7  Performance and executive remuneration outcomes in FY23 

8  Executive contractual arrangements 

9  Non-Executive Director remuneration arrangements 

10  Relationship between remuneration and the performance  

11  Compensation of key management personnel  

12  Additional disclosures relating to options, performance rights and shares 

13  ‘Take-Home Pay’ for KMP Directors 

14  Other matters for disclosure  

15  Loans to key management personnel and their related parties 

16  Other transactions and balances with key management personnel and their related parties 

33 

36 

36 

38 

39 

39 

41 

43 

50 

50 

51 

52 

54 

56 

56 

56 

57 

32 

Annual Report 2023  Remuneration Report (Audited) 

Directors’ Report  |  Remuneration Report (Audited) 
Letter from the Chair of the Remuneration Committee  

Dear Shareholders,  

The Board continues to be confident that the remuneration policies support the financial and strategic goals of the consolidated 
entity. The directors and other members of the key management personnel (KMP) team continue to be committed to protecting  
and growing a sustainable business and creating long-term sustainable value for all stakeholders of the consolidated entity.  

Remuneration Highlights at a Glance  

•  Results improved in comparison to pre-COVID FY19 

−  Reported PBT of $776.08 million, down from FY22 and FY21 records, up $201.52 million (35%) on pre-COVID FY19 

−  PBT return on net assets of 17.4% for FY23, with a 3-year rolling average return of 22.3% 

•  High correlation of remuneration outcomes with Company performance  

•  Risk managed in accordance with the risk management framework and risk appetite  

•  Independent expert continues to find that the level, mix, and structure is reasonable 

•  The remuneration outcomes remain reasonable 

•  Short-term incentive (STI) financial targets are informed by analyst consensus forecasts 

Outcomes  

•  Executive directors achieved 59.8% of their 2023 STI maximum targets compared to 87.8% for FY22 

•  Return on Net Assets (RONA) of 15.96% for the year (FY22: 24.24%) resulted in 

•  The total compensation for Key Management Personnel (KMP) Directors was $489,746 or 3.8% lower than the previous year 

•  The total “take-home” pay for KMP Directors was $1.36 million or 11.3% higher than the 2022 financial year due to timing of 

remuneration receipts between the financial years. 

•  The total “at risk” compensation expense for FY23 was $1.06 million (-18.5%) lower than the “at risk” expense in FY22. 

•  Each of the executive directors increased their significant shareholdings in the Company, so that the value of each respective 
shareholding at year-end exceeded the amount of their respective total fixed remuneration (TFR).  There is clear alignment of 
executive management with shareholders. 

Annual Report 2023  Remuneration Report (Audited) 

33 

 
Directors’ Report   |   Remuneration Report  (Audited)  (continued) 

Letter from the Chair of the Remuneration Committee (continued) 

•  The continuing significant shareholdings of the executive 
directors align with long-term interests of shareholders. 

•  The remuneration mix is reasonable. 

•  The STI framework is reasonable. 

•  The remuneration should continue to be positioned around 

the level that reflects the financial accountability and 
operational scope of the positions relative to the benchmark 
peer group, which was around the 75th percentile of the 
benchmark peer group. 

The conclusions reached by the Committee, informed by the 
independent expert review, were that: 

•  The level of fixed remuneration was reasonable.  

•  The level of target and maximum remuneration from the 

short-term incentive (STI) was reasonable. 

•  The level of target and maximum remuneration from the 

long-term incentive (LTI) was reasonable. 

CONCLUSION:  The level, mix and structure remain reasonable 

Evaluation of Performance of Executive 
Directors  

An appraisal of the performance of each executive director and 
the executive director team was undertaken following the end 
of the 2023 year as part of the annual Participant Performance 
Review by the Remuneration Committee.  

In this year, the appraisal focused on ensuring that executive 
remuneration for 2023 was fair and reasonable and was in line 
with performance. 

The evaluation of the performance of executive directors linked 
with the design of the remuneration framework has led the 
Committee to the conclusion that the outcome of the “at risk” 
remuneration in respect of the 2023 STI Plan and the LTI Plan 
were appropriate recognition of the performance of the 
executive directors in dealing with the multi-faceted challenges 
imposed during the year, demonstrating resilience in 
management of the integrated retail, franchise, property and 
digital business through much uncertainty. 

CONCLUSION:  Remuneration was fair and reasonable and in 
line with performance 

Improving the Framework for 
Remuneration in 2023 

ACTION:  Changes implemented for FY23 

•  Fixed Remuneration:  The fixed remuneration for executive 

directors increased between 3% to 6% during the year, 
being the first increase of fixed remuneration for executive 
directors since 2014. 

The Design of Executive Director 
Remuneration for Another Year of 
Uncertainty 

At the beginning of the 2023 year, there was continued 
uncertainty as to the expectation of outcomes.  

The Remuneration Committee (Committee) continue to apply 
the following settings to the remuneration framework for the 
executive directors, each of whom are employed by Yoogalu 
Pty Limited (Yoogalu) (a controlled entity of the Company): 

•  Consensus forecasts of market analysts informed the setting 

of the levels for the Short-Term Incentive (STI) Plan. 

•  The maximum outcomes for the STI Plan remained capped.  

•  The performance conditions for the STI Plan were based on 
financial outcomes as to 70%, non-financial performance 
conditions as to 30% and malus penalty provisions up to 
30% in the assessment of 100% achievement. 

•  The outcomes for the Long-Term Incentive (LTI) Plan were 

subject to the achievement of Return on Net Assets (RONA) 
over a 3-year period, consistent with prior years. 

•  The maximum outcomes for the LTI Plan remained capped. 

CONCLUSION:  High correlation of remuneration outcomes 
with performance 

Assessment of Conduct 

Each participating executive director is subject to an over-riding 
non-financial performance condition that the executive directors 
managed risk in accordance with the risk management 
framework and risk appetite of each member of the 
consolidated entity.  The Company recognises the critical 
connection between conduct and reward.  The assessment of 
conduct is informed by the fundamental principles of: 

•  obeying the law 

•  acting fairly 

•  not to mislead or deceive 

•  provide goods and services that are fit for purpose 

•  delivery of goods and services with reasonable care and skill 

CONCLUSION:  Risk was managed in accordance with the risk 
management framework and risk appetite 

Benchmarking for Reasonableness  

An independent remuneration expert was engaged to review 
the level and reasonableness of remuneration of the executive 
directors during 2023.  This included analyses and comparison 
of alternate peer groups, such as those used for internal 
analysis and by proxy advisors in their prior assessments of 
executive remuneration.  It also included the remuneration 
structure and the components including the level of ‘at risk’ 
remuneration. 

The critical findings of the independent remuneration expert 
review were as follows: 

•  The overall remuneration opportunity remains within a 
reasonable range given executive tenure and position 
responsibilities. 

34 

Annual Report 2023  Remuneration Report  (Audited)   

 
 
 
 
 
 
Letter from the Chair of the Remuneration Committee (continued) 

Improving the Framework for 
Remuneration in 2023  (continued) 

•  Short-Term Incentives:  The 2023 STI Pool increased by 
$0.50 million (12.5%).  This was the first increase in the Pool 
since FY21 (11.1%).  The average annual growth in net assets 
of the consolidated entity from FY20 was 11.2% 

•  Long-Term Incentives (approved at 2022 AGM): The 
number of performance rights granted to each executive 
director was increased with the setting as a proportion of the 
fixed remuneration base.  Once vested, the value of the 
performance rights is maintained over the longer period for 
exercise recognising the value of dividends produced as well 
as share price changes. 

These changes align the components of the remuneration 
opportunities for executive directors, increasing the “at risk” 
proportion.   

Financial Settings for the 2023 STI Plan 
ACTION:  Financial targets informed by analyst consensus 
forecasts  

The minimum financial performance conditions (entry-level to 
the 2023 STI Plan) was set at APAT of $415 million (FY22 $429 
million), the 100% achievement level at APAT of $518 million 
(FY22 $536 million), with a maximum over-achievement level at 
APAT of $575 million (FY2021 $595 million). 

The levels were set by the Committee with reference to analyst 
consensus forecasts compiled by Visible Alpha from each of 
Goldman Sachs, CLSA, Macquarie, Jardin, JP Morgan, 
Marquee, UBS, Barrenjoey, Jeffries, Evans & Partners 
and Citi, updated in November 2022.  

Achievement up to the 100% target, and  between the 100% 
target and the over-achievement target remained on a straight-
line basis, subject to achieving the entry threshold.  

Remuneration Outcomes 
The financial achievements of the consolidated entity for the 
2023 financial year were reflected in the remuneration 
outcomes. 

On behalf of the Board, I invite you to review the full report and thank you for your continued interest.  

Yours sincerely, 

KEN GUNDERSON-BRIGGS 
Remuneration Committee Chair 

Annual Report 2023  Remuneration Report  (Audited)   

35 

 
 
 
 
 
 
 
 
 
Directors’ Report   |   Remuneration Report  (Audited)  (continued) 

01 

Introduction 

The remuneration report details the remuneration arrangements for key management personnel (“KMP”) who are defined as those 
persons having authority and responsibility for planning, directing and controlling the major activities of the consolidated entity, 
directly or indirectly, including any director (whether executive or otherwise) of the consolidated entity. 

Each KMP is employed by Yoogalu and the remuneration details of each KMP during the 2023 financial year are set out below.  For 
the purposes of this report, the term "executive" includes the Chief Executive Officer (“CEO”), executive directors and senior 
executives of the consolidated entity. 

Key  Management Personnel (KMP) 

Position 

Executive Chairman 

Executive Director & Chief Executive Officer 

Executive Director & Chief Operating Officer 

Executive Director  

Executive Director, Chief Financial Officer & Company Secretary 

Full financial year 

Executive Directors 

Gerald Harvey 

Kay Lesley Page 

John Evyn Slack-Smith 

David Matthew Ackery 

Chris Mentis 

Non-Executive Directors 

Maurice John Craven 

Luisa Catanzaro 

Senior Executives 

Thomas James Scott 

Gordon Ian Dingwall 

Emmanuel Hohlastos 

Glen Gregory 

Darren Salakas 

Richard Beaini 

Carene Myers 

Christopher Herbert Brown OAM 

Non-Executive Director 

Michael John Harvey 

Non-Executive Director 

Kenneth William Gunderson-Briggs 

Non-Executive Director (independent) 

Non-Executive Director (independent) 

Non-Executive Director (independent) 

General Manager—Property 

Chief Information Officer 

General Manager—Home Appliances 

General Manager—Technology & Entertainment 

Resigned 17 October 2022 

General Manager—Technology & Entertainment 

KMP from 10 October 2022 

General Manager—Audio Visual 

General Manager—Small Appliances 

Full financial year 

Full financial year 

Term as KMP 

Full financial year 

Full financial year 

Full financial year 

Full financial year 

Full financial year 

Full financial year 

Full financial year 

Full financial year 

Full financial year 

Full financial year 

Full financial year 

Full financial year 

02  Remuneration Principles and Strategy 

The executive remuneration strategy in 2023 is designed to attract, motivate and retain high performing individuals and align the 
interests of executives with shareholders.  The relevant factors in determining the suitability of a board member, including the 
executive directors, are integrity, business savvy, an owner-oriented attitude and a deep genuine interest in the business of each 
member of the consolidated entity.  In applying these principles to each member of the consolidated entity: 

a.  Integrity requires a level of fundamental honesty, candour and frankness in dealing with colleagues, regulators and other third 
parties.  Integrity necessarily requires a director to bring an open mind and independent judgment to the discussion of any 
matter of concern to the Board. 

b.  Business savvy requires a deep understanding of one or more of the sectors of retail, property, franchising and digital. 

c.  An owner orientation or perspective of an owner requires the individual to either have: 

i.  "skin in the game" by holding, controlling or benefitting from a significant parcel of shares where the financial interests of the 

director are  aligned with the long term beneficial interest of shareholders; or 

ii.  a perspective of advising owners of businesses and understanding that wealth generation is derived from the building of 

business interests that create long-term sustainable value. 

d.  Directors with an owner orientation retain an open mind to consider diverse views but are not strictly beholden to the whims of 

fashionable thinking and are able to form their own views as to what constitutes best practice in corporate governance. 

e.  Interest in and time to do the job means: 

i.  the person has an executive role, meaning that the person's career is based on job performance at the Company; or  

ii.   the individual has a limited number of outside interests (i.e., the person is not a professional non-executive director).   

In both cases, the individual has an independence of mind and outlook. 

36 

Annual Report 2023  Remuneration Report  (Audited)   

 
 
 
 
 
 
 
 
02  Remuneration Principles and Strategy  (continued) 

Applying these criteria to the current Board, the Board is satisfied that each director, including the executive directors, bring to the 
Board the necessary skills and attributes specified. 

The following table illustrates how the remuneration strategy of the consolidated entity in 2023 aligns with the strategic direction 
and links remuneration outcomes to performance. 

Objective of the consolidated entity in 2023  
To be recognised as a leader in the sectors in which the consolidated entity operates and build long-term sustainable value for shareholders  

Remuneration strategy 
linkages to objectives of 
the consolidated entity 
in 2023 

Align the interests of  
executives with shareholders  

The remuneration framework 
incorporates “at risk” 
components, through STI and 
LTI plans  

Short-term performance is assessed against a suite of financial and 
non-financial measures relevant to the success of the consolidated 
entity in 2023 and generating returns for shareholders 

Long-term performance is 
assessed against financial 
performance conditions 
calculated exclusively in 
respect of RONA  

Attract, motivate and retain 
high performing individuals 

The remuneration offering is competitive for companies of a similar 
sector, size and complexity  

Longer-term remuneration  
encourages retention and 
multi-year performance focus  

Component 

Vehicle 

Purpose 

Link to Performance 

Fixed remuneration 

Short-term incentive 
(STI) 

Comprises base salary, 
superannuation  
contributions and other 
benefits  

To provide competitive fixed 
remuneration set with 
reference to role, market and 
experience  

Consolidated entity and individual performance are considered 
during the annual remuneration review 

Paid as cash as a  
performance cash  
incentive (PCI), subject to 
minimum shareholding 
of individual Executive  
Directors 

Rewards executives for their 
contribution to achievement 
of consolidated entity  
outcomes 

a.  There is no STI award for an executive director unless the 

executive director satisfies the Participant Performance Review in 
terms of the Individual Executive Director Assessment Report.  

b.  There is no STI award unless the Entry Level financial condition is 

achieved. 

c.  The STI pool in respect of 100% achievement level is subject to 

performance criteria as to: 

i. 70% subject to financial conditions;  

ii.30% subject to business critical non-financial conditions; and 

iii.Malus reductions of up to 30% of the pool for non-

achievement of further non-financial performance conditions. 

d.  Financial achievement calculated over the 100% achievement 

level is subject to financial conditions only. 

e.  Executive directors are to hold shares to the value equating to 

the level of fixed remuneration for that executive director at the 
end of the given financial year. 

f. 

If shares held are less than the benchmark, benefits 
are to be provided in the form of shares. 

Where Annual Profit 
After Tax (APAT) is 
calculated as follows: 

Long-Term Incentive 
(LTI) 

Annual Net Profit After Tax (APAT), excluding the after-tax effect of property revaluation increments or decrements  
and the after-tax effect of the net impact of AASB 16 Leases  

Awards under the LTI Plan 
are granted in the form of 
performance rights, being a 
right to acquire one ordinary 
share in the Company at nil 
exercise price 

Rewards executives for their 
contribution to the financial 
performance of the 
consolidated entity and the 
effective utilisation of net 
assets to generate wealth for 
shareholders 

Vesting of LTI performance rights is conditional upon achievement, 
in aggregate, of minimum RONA over the 2023, 2024 and 2025 
financial years of 16% (for 50% vesting) with full vesting (i.e. 100%) 
achieved at 21% RONA. 

If an amount of 16% RONA is achieved, 50% of the Performance 
Rights will vest, with a proportionate or partial vesting of the 
remaining 50% of the Performance Rights upon the achievement of 
RONA in the range of 16% to 21%. 

Where Return on Net 
Assets (RONA) means 
the fraction:  

APBT (annual net profit before income tax excluding property revaluation increments or decrements  
and the net impact of AASB 16 Leases)  

Net Assets (excluding non-controlling interests) at the close of the preceding financial year  

Annual Report 2023  Remuneration Report  (Audited)   

37 

 
 
Directors’ Report   |   Remuneration Report  (Audited)  (continued) 

03  Remuneration Governance 

Remuneration Committee 
The Remuneration Committee is responsible for making recommendations to the Board on the remuneration arrangements for 
executive directors and non-executive directors (NEDs).  The Remuneration Committee assesses the appropriateness of the nature 
and amount of remuneration of NEDs and executives on a periodic basis by reference to relevant employment market conditions, 
with the overall objective of ensuring maximum stakeholder benefit from the retention of a high performing director and executive 
team. In 2023, independent remuneration experts provided remuneration benchmark information for consideration and analysis in 
respect of the level of executive director remuneration, including fixed remuneration, the short-term incentives and the long-term 
incentives, and the reasonableness of the remuneration framework. The Remuneration Committee comprises three NEDs, two of 
whom are independent NEDs. Further information on the Remuneration Committee’s role, responsibilities and membership is 
located on the website: www.harveynormanholdings.com.au. 

Remuneration Approval Process 
The Board approves the remuneration arrangements of the CEO and executives and all awards made under the long-term incentive 
plans of the Company, following recommendations from, and certain determinations by, the Remuneration Committee. The Board 
sets the aggregate remuneration of NEDs, subject to shareholder approval of the NED remuneration cap. The Remuneration 
Committee approves, having regard to the recommendations made by the CEO, the level of the STI pool for executive directors. No 
Director participates in deliberations about, or decisions, in respect of the remuneration of that Director. No executive director was 
present at any meeting of directors which considered any short-term incentive plan or long-term incentive plan of the Company, 
and no executive director voted on those matters. 

The Design of Executive Director Remuneration STI and LTI Plans  
The Remuneration Committee continued to apply the following settings to the remuneration framework for the executive directors: 

•  Consensus forecasts of market analysts to establish the entry point, the full achievement and the over-achievement levels for the 

Short-Term Incentive (STI) Plan. 

•  Capped maximum outcomes for the STI Plan. 

•  The performance conditions for the STI Plan not exclusively based on financial outcomes, with both non-financial performance 

conditions and malus penalty reductions included in the assessment of achievement. 

•  The outcomes for the Long-Term Incentive (LTI) Plan subject to achievement over a 3-year period, and not specifically weighted 

in respect of any year. 

•  Capped maximum outcomes for the LTI Plan. 

Evaluation of Performance of Executive Directors  
An appraisal of the performance of each executive director and the executive director team was undertaken following the end of the 
2023 year as part of the annual Participant Performance Review by the Remuneration Committee.  This year, consistent with last 
year, the appraisal focused on ensuring that executive remuneration in respect of the FY23 financial result was fair and reasonable 
and was in line with performance.  

The appraisal considered matters in respect of performance, including: 

•  The actions of the executive directors in protecting the business and reacting to the changes in market demand, including across 

the key functions of franchising, physical stores, on-line presence, supply chain management, logistics, marketing and 
advertising, government relations and property across the eight separate countries; and 

•  The management of risks to the business which included employee and stakeholder welfare. 

The Remuneration Committee views the outcome of the 2023 STI Plan and the LTI Plan as appropriate recognition of the 
performance of the executive directors in dealing with the multi-faceted challenges imposed during the year, demonstrating 
resilience in the management of the integrated retail, franchise, property and digital business.   

No Unfair Benefit 
Both the annual STI Plan and the ongoing LTI Plan have provisions to prevent an ‘unfair benefit’ being obtained by any participant in 
respect of fraud or breach of obligation. 

38 

Annual Report 2023  Remuneration Report  (Audited)   

 
 
 
 
 
 
04  Remuneration Mix—Target 

For the 2023 financial year, the executive remuneration framework comprised fixed remuneration, STI and LTI.  The consolidated 
entity aims to reward executives with a level and mix of remuneration appropriate to their position and responsibilities, while being 
market competitive.   

During FY23, a review by an independent remuneration expert was undertaken in respect of the remuneration benchmarking used 
by the Company, with reference to both sector peers and comparator groups comprising companies of comparable financial size 
and operations, and a reasonableness review, to ensure that the overall remuneration and the remuneration framework is 
reasonable.  Informed by this independent review, the policy of the Company continued to position fixed remuneration against the 
level that reflects the financial accountability and operational scope of the position relative to peer group positions.   

The determination of fixed remuneration of executive directors was subject to the following principles: 

a.  The performance of the Company, the longevity of the executive directors in their respective roles and the assessment of  

opportunity costs in respect of replacement;  

b.  Be in line with the remuneration policies of the Company for executive directors so as to position fixed remuneration reflective 

size relative to peers (i.e. 75th

of the peer group size); and  

c.  Target total remuneration to provide the opportunity for executive directors to earn top quartile rewards for outstanding  

performance.   

Remuneration levels are considered annually, with consideration of market data and the performance of each member of the 
consolidated entity and individual.  The remuneration mix is considered against the maximum total remuneration for each executive 
director compared to the size percentile relative to the benchmark (currently the 75th 
remuneration expert.   

) advised by the independent 

The following chart and table summarises the maximum remuneration mix of the executive directors.   

CEO 

39% 

23% 

38% 

Within Target Range 

Executive Chairman 

51% 

49% 

Within Target Range 

Other Executive Directors 

39% - 43% 

37% 

20% - 24% 

Within Maximum Range 

  Fixed Remuneration  

  Maximum STI 

  Maximum LTI 

Relationship to Benchmark Peer Group 

Executive Directors: Maximum Remuneration for FY23 

Fixed Remuneration  % of Total 

Maximum STI  % of Total 

Maximum LTI  % of Total 

Executive Directors 

Kay Lesley Page 

Gerald Harvey 

John Evyn Slack-Smith 

David Matthew Ackery 

Chris Mentis 

Total  

$2,170,000 

$775,000 

$1,320,000 

$1,320,000 

$1,010,000 

39% 

51% 

43% 

43% 

39% 

$1,305,000 

23% 

$2,124,144 

- 

- 

$758,592 

$1,125,000 

$1,125,000 

$945,000 

37% 

37% 

37% 

28% 

$632,880 

$632,880 

$632,880 

$4,781,376 

$6,595,000 

42% 

$4,500,000 

Maximum Total 
Remuneration 

$5,599,144 

$1,533,592 

$3,077,880 

$3,077,880 

$2,587,880 

$15,876,376 

38% 

49% 

20% 

20% 

24% 

30% 

The remuneration expert was commissioned to review the level and reasonableness of the remuneration set for executive directors.   
The independent remuneration expert found the remuneration framework, the level of the remuneration and the remuneration mix 
to be reasonable.  The maximum STI opportunity for the CEO has increased to equate to 60% (2022: 55%) of the fixed  
remuneration.  For the other executive directors, the maximum STI opportunity is between 85% and 94% (2022: 80% and 88%) of 
the fixed remuneration.  There is no STI opportunity for the Executive Chairman.  The maximum LTI opportunity for the CEO and 
Executive Chairman has been increased to equate to 100% (2022: 80%) of the fixed remuneration.  For the other executive  
directors, the maximum LTI opportunity is between 48% and 63% (2022: 40% and 52%) of the fixed remuneration.   

05  Details of the Short-Term Incentive (STI) Plan 

The extent to which the financial conditions and non-financial conditions have been satisfied are documented in a Performance 
Report and an Internal Audit Report, for consideration by the Remuneration Committee in accordance with the terms and conditions 
of the short-term and long-term incentive plans.  The Performance Report is a report prepared for, and on behalf of, the CEO 
addressing whether each weighted non-financial condition has been satisfied or, where relevant, the extent to which each weighted 
non-financial condition has been satisfied.  The Internal Audit Report is a report prepared by the Chief Internal Auditor of Yoogalu, 
which is an objective appraisal of the Performance Report and documents the findings of the audit of the Performance Report.  

Annual Report 2023  Remuneration Report  (Audited)   

39 

 
 
Directors’ Report   |   Remuneration Report  (Audited)  (continued) 

05  Details of the Short-Term Incentive (STI) Plan (continued) 

2023 STI Plan  
The consolidated entity operates an annual STI program available to executive directors and awards a performance cash 
incentive (PCI), or equity, subject to the achievement of clearly defined measures, targets, initiatives and conditions. 

Who participates 

Executive Directors 

How is the STI delivered? 

STI awards, in the form of a cash bonus as a performance cash incentive (PCI) or equity, have been made annually to executive 
directors in order to align remuneration with the achievement of a number of performance measures, targets and initiatives 
covering both financial and non-financial, corporate and individual measures of performance. 

Executive directors are to hold shares in the Company to the value of fixed remuneration for that executive director at the end 
of the given financial year (the Benchmark Shareholding Level), with any STI paid in equity or cash subject to the following: 

a. 

If the executive director is under the Benchmark Shareholding Level, the STI reward will be paid in equity, subject to 
shareholder approval and compliance with the ASX Listing Rules, to the value that increases the holding of the executive 
director to the Benchmark Shareholding Level, with any remaining balance of the STI reward paid in cash. 

b. 

If the executive director is over the Benchmark Shareholding Level, the STI reward will be paid in cash. 

The policy remains valid in the event of a new executive director, or if a present executive director wishes to sell-down.   

When is the STI paid? 

The payment of the 2023 STI Plan PCI to an executive director under the 2023 STI Plan is to be made on 29 September 2023, 
or as soon as reasonably practicable after that date, subject to the satisfaction of 2023 STI Plan Performance Conditions and 
2023 STI Plan Service Conditions.  

What is the 2023 STI 
opportunity? 

Executive directors, excluding the Executive Chairman, have a maximum STI opportunity of between 60% to 94% of fixed 
remuneration. The target STI opportunity is set at a level so as to provide sufficient incentive to executive directors to achieve 
the operational targets and such that the cost to the consolidated entity is reasonable in the circumstances. 

For the year ended 30 June 2023, the 100% STI Pool for the 2023 STI Plan PCI was $3,650,000 allocated as follows:  

1.  Kay Lesley Page $1,058,500;  

2.  John Evyn Slack-Smith $912,500;  

3.  David Matthew Ackery $912,500; and 

4.  Chris Mentis $766,500 

The maximum over-achievement pool for allocation was $850,000, with the maximum STI pool being $4,500,000.  The over-
achievement pool was allocated in proportion to the 100% STI Pool.    

What are the STI 
performance  
conditions for FY23? 

Actual STI payments awarded to each executive director depend on the extent to which specific measures, targets, initiatives 
and conditions for the 2023 financial year (STI Targets) were met.  STI Targets cover financial and non-financial measures of 
performance.  There is no STI award for an executive director unless the executive director satisfies the Participant 
Performance Review in terms of the Individual Executive Director Assessment Report.  There is no STI award unless the Entry 
Level financial condition is achieved.  

The primary weighting of the 2023 STI Plan Performance Conditions are as follows: 

a.  Financial Condition as to 70% entitlement to the 100% STI Pool;  

b.  Non-Financial Conditions as to 30% entitlement to the 100% STI Pool; 

c.  Malus reductions of up to 30% for non-achievement of certain other non-financial performance conditions; and  

d.  Financial Condition as to the Over-Achievement Pool. 

Business as usual measures are included in the malus conditions.  The financial and critical non-financial measures, as well as 
the malus measures, must be met for the STI conditions to be achieved.   

(a)  STI 70% Financial Condition 

(b)  STI 30% Non-Financial Conditions 

APAT was selected as the STI performance measure as it indicates 
the level of after-tax profit adjusted for the after-tax effects of net 
property revaluation adjustments and the net impact of AASB 16 
Leases, and provides a basis for comparing profitability year-on-year.   

The Financial Condition was calculated in respect of the year ended 
30 June 2023 and was achieved at the following levels: 

•  Entry Level at APAT of $415 million, equating to 50% entitlement 

of the STI subject to the financial condition;  

•  100% Level at APAT of $518 million, equating to 100% 

entitlement of the STI subject to the financial condition (i.e., 70% 
entitlement to the 100% STI pool = $2.555 million);  

•  Over-Achievement Level at APAT of $575 million, equating to 
100% entitlement of the 100% STI Pool subject to the financial 
condition (i.e., 70% entitlement to the 100% STI pool = $2.555 
million) and 100% entitlement to the Over-Achievement Pool 
Amount of $0.85 million, resulting in a total Over-Achievement 
entitlement of $3.405 million; 

•  Straight-line sliding scale for achievement of the 100% level, 

subject to achieving the Entry Level threshold; and 

The Non-Financial Conditions were assessed in respect of the following:  

•  Compliance Framework improvements equating to 33.33% entitlement of the STI 
subject to the non-financial conditions (i.e., 10% entitlement to the STI pool = 
$0.365 million); and 

•  Digital innovations equating to 66.67% entitlement of the STI subject to the non-
financial conditions (i.e., 20% entitlement to the STI pool = $0.730 million). 

Full achievement of the non-financial conditions will equate to 30% entitlement to the 
STI pool i.e., a total of $1.095 million. 

(c)  Malus adjustments of up to 30% for non-achievement 

The malus (financial penalty) provisions could reduce the overall achievement of the 
STI award by 30%.  The malus provisions were made up of the following items:   

•  Work, health & safety governance framework = 7.5% of the 30% 

•  Sustainability governance = 7.5% of the 30% 

•  Cyber security global security improvement program & policies = 6% of the 30% 

•  Tax governance, policies and documentation of tax reviews = 5% of the 30% 

•  Straight-line sliding scale for achievement between the 100% 

•  Franchisor operations—documentation, risk management plans and 

Level and the Over-Achievement Level. 

recommendations = 4% of the 30% 

The Financial Condition settings were determined in line with 
internal expectations and consensus forecasts of external market. 
analysts.   

The malus provisions could potentially reduce the overall achievement of the STI 
award by up to 30% of the 100% STI Pool i.e., a reduction of up to $1.095 million. 

40 

Annual Report 2023  Remuneration Report  (Audited)   

 
 
05  Details of the Short-Term Incentive (STI) Plan  (continued) 

How is performance 
assessed?  

In respect of the 2023 STI, each participating Executive Director will be subject to an additional non-financial performance condition 
in the form of a Participant Performance Review which is to: 

•  Measure the extent of the proper performance and discharge of the executive responsibilities and accountabilities of that 

Individual Participant Executive Director; and  

•  Measure the extent of the proper performance and discharge of the duties of that Individual Participant Executive Director, as an 

officer and director of the Company. 

To determine whether an individual is eligible for the 2023 STI, in terms of performance, the following process is undertaken: 

•  A report by the CEO in respect to which each Individual Participant Executive Director has satisfied the Participant Performance 
Review in the form of an Individual Executive Director Assessment Report.  In respect of the assessment of the CEO, the Chair of 
the Remuneration Committee shall undertake the report and assessment in respect of the CEO. 

•  An objective appraisal by the Internal Auditor of the process and conclusions reached in the Individual Executive Director 

Assessment Reports, to be provided to the Remuneration Committee promptly after 30 June 2023. 

Subject to a satisfactory Participant Performance Review, and after consideration of reports and performance against STI Targets, 
the Remuneration Committee makes a final determination of the amount of STI to be paid to the CEO and other Executive Directors.   

The extent to which the financial conditions and non-financial conditions have been satisfied will be documented in the Performance 
Report and an Internal Audit Report for consideration by the Remuneration Committee in accordance with the terms and conditions 
of the 2023 STI Plan. 

The Remuneration Committee (acting on behalf of the Company) may at any time, in its absolute discretion, decrease the amount of 
the STI which is, or may become, payable to an executive under the 2023 STI Plan by serving a written notice to the relevant 
executive at any time before the payment date.  

What happens if an 
executive leaves? 

For "Bad Leavers" (defined by the Company as resignation or termination for cause), any STI is forfeited, unless otherwise 
determined by the Board.  For any other reason, the Board has discretion to award STI on a pro-rated basis taking into account time 
and the current level of performance against performance hurdles.  

06  Details of the Long -Term Incentive (LTI) Plan 

There were four (4) active tranches of the 2016 LTI Plan in the 2023 financial year.  The FY20 Tranche was issued in FY20 and was 
measured over 2020, 2021, and 2022.  The FY21 Tranche was issued in FY21 and was measured over 2021, 2022 and 2023.  The 
FY22 Tranche was issued in FY22 and is measured over 2022, 2023 and 2024.   

The FY23 Tranche was issued in FY23 as follows: 

Tranche FY23 of the 2016 LTI Plan 

Tranche FY23 of 
the 2016 LTI Plan 

LTI grants are made annually to Executive Directors in order to align remuneration with the creation of sustainable  
shareholder value over the long-term.  

Who participates? 

Executive Directors which have an impact on the performance of the consolidated entity against the relevant long-term 
performance measures.   

How is the LTI  
delivered? 

Shareholders at the AGM held on 24 November 2015 approved the terms and conditions of the 2016 LTI Plan that permitted the 
grant of performance rights to executive directors in three separate tranches in the 2016, 2017 and 2018 financial years.  At 
subsequent annual general meetings of the Company, shareholders had permitted the further grant of separate tranches of 
performance rights in respect of the 2019, 2020, 2021 and 2022 financial years to Executive Directors.  Shareholders at the AGM 
held on 24 November 2022 permitted the grant of Tranche FY23 of performance rights to Executive Directors in the 2023 financial 
year, subject to the terms and conditions of the 2016 LTI Plan.     

Executive 

Tranche FY23 

G. Harvey 

K.L Page 

J.E. Slack-Smith 

D.M. Ackery 

C. Mentis 

Total 

175,600 

491,700 

146,500 

146,500 

146,500 

1,106,800 

Tranche FY23 

Key Dates 

Grant date 

Vesting date 

1 December 2022 

31 December 2025 

First exercise date 

1 January 2026 

Last exercise date 

31 October 2037 

What is the LTI  
opportunity issued in 
FY23? 

A performance right is the right to acquire one ordinary share in the Company at nil exercise price.  No amount is payable in 
respect of the grant of a performance right.  If exercised, each performance right will be converted into one ordinary share in the 
Company along with additional dividend equivalent shares.  Executive directors have a maximum LTI opportunity of between 47% 
and 98% of fixed remuneration.  A total of  performance rights under Tranche FY23 of the 2016 LTI Plan were granted to executive 
directors on 1 December 2022.  The performance rights were independently valued by Mercer Consulting (Australia) Pty Limited at 
grant date, with a fair value of $4.32 per entitlement share based on a share price of $4.32 as at grant date.   

The fair value was derived from a discounted cash flow technique where the value of the performance right is the face value of the 
share at grant date.  Subject to the satisfaction of the financial performance condition and service conditions of the 2016 LTI Plan, 
the total fair value of Tranche FY23 performance rights amounted to $4,781,376 in aggregate.  

Annual Report 2023  Remuneration Report  (Audited)   

41 

 
Directors’ Report   |   Remuneration Report  (Audited)  (continued) 

06  Details of the Long -Term Incentive (LTI) Plan  (continued) 

Tranche FY23 of the 2016 LTI Plan  

What are the  
performance  
conditions for 
Tranche FY23 of the 
2016 LTI Plan 

Performance conditions are deemed to be an essential component of all variable reward entitlements.  The proposed allocation of 
performance rights will be subject to service conditions and financial performance conditions.  The Board (after consideration of the 
recommendations of the Remuneration Committee), may, in its discretion, impose additional non-financial performance conditions 
which must be satisfied as a condition of exercise of any performance rights by the Grantee.   

100% Financial 
Condition  

The financial condition in respect of the achievement of Tranche FY23 of the 2016 LTI Plan is based on RONA, where Tranche FY23 
RONA means the fraction:  Tranche FY23 Aggregate APBT ÷ Tranche FY23 Aggregate Net Assets, expressed as a percentage.  

Where: 

•  Tranche FY23 Financial Years means the financial years ending 30 June 2023, 2024 and 2025; 

•  Tranche FY23 Aggregate APBT means the aggregate amounts of the annual net profit before income tax of the  

consolidated entity for each of the Tranche FY23 Financial Years, but excluding amounts accounted for in the financial  
statements of the consolidated entity for increments or decrements arising from the revaluation of land or buildings and the net 
impact of AASB 16 Leases; 

•  Tranche FY23 Aggregate Net Assets means the aggregate amounts of the net assets of the consolidated entity, excluding non-
controlling interests, as at each of 30 June 2022, 2023 and 2024 as described in the annual report of the consolidated entity in 
respect of each of the Tranche FY23 Financial Years.  

Tranche FY23  RONA Achieved 

Tranche FY23 % of Performance Rights that will become exercisable  

Less than 16% 

16% 

21% 

NIL 

50% 

100% 

RONA is a key financial metric link to performance.  Full vesting of the Performance Rights is conditional upon achievement of RONA 
of at least 21%.  If an amount of 16% is achieved, 50% of the Performance Rights will vest with a proportionate or partial vesting of the 
remaining 50% of the Performance Rights upon the achievement of RONA in the range of 16% to 21%.  Achievement between the 
levels will be calculated on a straight-line basis.   

How is performance 
assessed? 

Level of satisfaction of LTI Plan conditions is monitored by the Remuneration Committee, with assistance from Internal Audit, each 
year, with the vesting outcomes ultimately determined at the end of the three-year performance period.   

The LTI award for each of the financial years will be measured over a three-year period, with Tranche FY23 of the 2016 LTI Plan 
measured over the period for financial years ending 30 June 2023, 30 June 2024 and 30 June 2025. 

When does the LTI 
vest? 

Performance rights granted under Tranche FY23 of the 2016 LTI Plan will vest on 31 December 2025, subject to meeting the financial 
performance conditions and service conditions, and will be capable of exercise between 1 January 2026 and 31 October 2037.  

How are potential LTI 
awards treated on 
termination?  

Subject to the rules of the 2016 LTI Plan at a relevant time, in general, where a participant resigns or is terminated for cause before a 
performance right vests, all unvested performance rights will lapse.  The Board (after consideration of the recommendations of the 
Remuneration Committee of the Board), has discretion to determine the treatment of any unvested performance rights where a 
participant ceases employment in “good leaver” circumstances (such as by reason of death, disability or otherwise in circumstances 
approved by the Board).  In the event of fraud, dishonesty or breach of obligations, the Board may make a determination, including 
lapsing an award of performance rights, to ensure no unfair benefit is obtained by a participant.   

How are potential LTI 
awards treated if a 
change of control 
occurs?  

In the event of a takeover, scheme of arrangement or other transaction which may result in a person becoming entitled to exercise 
control over the Company, the Board has a discretion to determine whether any unvested performance rights should vest, lapse or 
become subject to different performance conditions, or whether any resulting shares that are subject to a restriction period, should 
become unrestricted. 

Are executives  
eligible for  
dividends?  

Dividends will not be paid on unvested Performance Rights.  If exercised, each vested Performance Right will convert into one share.  
In addition, on exercising the vested Performance Rights, the participant will receive a Dividend Equivalent Amount in relation to 
those exercised Performance Rights, delivered as additional Shares which are equal in value to the amount of dividends that would 
have been paid to the Participant and re-invested into Shares based on the close price on the ex-dividend date as if the Participant 
had been the owner of Shares from the grant date until the date of exercise.  The Board retains a discretion to make a cash equivalent 
payment instead of an allocation of Shares.   

42 

Annual Report 2023  Remuneration Report  (Audited)   

 
 
 
 
 
  
 
 
07  Performance and Executive Remuneration Outcomes in FY23 

7a.  Actual Remuneration Earned by Key Management Personnel (KMP) in FY23 
The compensation expensed in respect of KMP in FY23 is set out in Table 1 (for directors) and Table 2 (for senior executives) on 
pages 52 and 53 of this report.  This provides shareholders with a view of the remuneration earned by KMP for performance in the 
2023 financial year and the value of any LTIs expensed during the financial year.  

The 'take-home pay' for KMP directors, representing the benefits paid to each director during the year ended 30 June 2023, or as 
soon as practicable after that date, is set out in Section 13 of the Remuneration Report on page 56. 

7b.  Fixed Remuneration  
Executive contracts of employment do not include any guaranteed base pay increases.  The fixed remuneration of executive 
directors is reviewed annually by the Remuneration Committee.  In line with the independent review undertaken during the 2023 
financial year by an independent remuneration expert, the determination of fixed remuneration of executive directors was subject to 
the following principles: 
a.  The performance of each member of the consolidated entity, the longevity of the executive directors in their respective roles and 

the assessment of opportunity costs in respect of replacement;  

b.  Be in line with the remuneration policies of the Company for executive directors so as to position fixed remuneration at around 

the 75th percentile of the peer group; and  

c.  Target total remuneration to provide the opportunity for executive directors to earn top quartile rewards for outstanding 

performance.   

Remuneration levels are considered annually, with consideration of market data and the benchmark peer group.  The process 
undertaken by the Remuneration Committee consisted of a review of each member of the consolidated entity, business unit and 
individual performance, relevant comparative remuneration, and external advice independent of management as to the 
reasonableness of the fixed remuneration of the executive directors.  For FY2023, the Remuneration Committee proposed an 
increase in the level of fixed remuneration for the executive directors.  This proposed increase in total fixed remuneration was the 
first increase since the 2014 financial year and was between 3% and 6% based on the level for the prior 10 years.  The fixed 
component of the remuneration of executive directors is disclosed in Table 1 on page 52 of this report. 

7c.  Actual Performance Against Short Term Incentive (STI) Measures   
A combination of financial and non-financial measures are used to measure performance for STI awards.  The STI 100% opportunity 
pool was $3,650,000 (2022: $3,250,000).  The pool for over-achievement was $850,000 (2022: $750,000).  The maximum aggregate 
pool for allocation was $4,500,000 (2022: $4,000,000).  70% of the 100% STI was dependent on the satisfaction of financial 
performance conditions (based on APAT) and 30% was measured against the achievement of non-financial measures.  The Over-
Achievement Pool was subject to the financial performance condition only.   

Actual performance against those measures is as follows for the 2023 financial year: 

•  91.1% achievement of the 70% Financial Condition (score of 63.77 out of 70) of the 100% STI pool = $2,327,532 

•  0% achievement of the Over-Achievement Pool subject to the Financial Condition (score of 0 out of 20) = $0 

•  33.33% achievement of the 30% Non-Financial Conditions (score of 10 out of 30) = $365,000 

•  0% reduction for malus penalties of up to -30% of the STI Pool (score of 30 out of 30) = reduction of $0 

The total 2023 STI Plan payable in respect of the 2023 financial year is $2,692,532 (2022: $3,512,500).  This represents a total 
achievement of 73.8% of the 100% Level (2022: 100%) or 59.8% of the maximum Over-Achievement Level (2022: 87.8%), as shown 
in the tables below.   

Financial Conditions of the 2023 STI Plan 

ACHIEVEMENT OF 70% FINANCIAL CONDITION 

Calculation of FY2023 
APAT 

Annual Net Profit After Tax (APAT) excluding the after-tax effects of property revaluation increments or 
decrements and the net impact of AASB 16 Leases   

= $471.88 million for FY23  

Directors 

Kay Lesley Page 

John Evyn Slack-Smith 

David Matthew Ackery 

Chris Mentis 

Total  

100% Level  
2023 STI PCI 

$1,058,500 

$912,500 

$912,500 

$766,500 

$3,650,000 

% Financial 
Conditions 

2023 STI PCI  
Financial Condition 

% Financial  
Condition Satisfied 

2023 STI PCI  
Payable 

70% 

70% 

70% 

70% 

$740,950 

91.1% (63.77 out of 70) 

$638,750 

91.1% (63.77 out of 70) 

$638,750 

91.1% (63.77 out of 70) 

$536,550 

91.1% (63.77 out of 70) 

$2,555,000 

$674,984 

$581,883 

$581,883 

$488,782 

$2,327,532 

Annual Report 2023  Remuneration Report  (Audited)   

43 

 
 
 
 
Directors’ Report   |   Remuneration Report  (Audited)  (continued) 

07  Performance and Executive Remuneration Outcomes in FY23  (continued) 

Directors 

Kay Lesley Page 

John Evyn Slack-Smith 

David Matthew Ackery 

Chris Mentis 

Total  

ACHIEVEMENT OF 120% OVER-ACHIEVEMENT POOL 

120% Level  
2023 STI PCI 

% Financial 
Conditions 

2023 STI PCI  
Financial Condition 

% Financial Condition 
Satisfied 

2023 STI PCI 
Payable 

$246,500 

$212,500 

$212,500 

$178,500 

$850,000 

100% 

100% 

100% 

100% 

$246,500 

0% (0 out of 20) 

$212,500 

0% (0 out of 20) 

$212,500 

0% (0 out of 20) 

$178,500 

0% (0 out of 20) 

$850,000 

- 

- 

- 

- 

- 

APAT for the 2023 financial year was $471.88 million (2022: $668.79 million) resulting in 91.1% achievement of the financial 
conditions for the STI 100% Pool (level required $518 million), and nil achievement of the financial conditions in respect of the Over-
Achievement Pool (level required $575 million).  

Non Financial Conditions of the 2023 STI Plan 

ACHIEVEMENT OF 30% NON-FINANCIAL CONDITIONS 

For 2023, 30% of the 100% opportunity pool i.e., $1,095,000 was subject to non-financial performance measures as to: 
•  Compliance framework improvements equating to 33.33% (10% entitlement to the STI pool = $365,000); and  
•  Digital innovations equating to 66.67% (20% entitlement to the STI pool = $730,000) 

Directors 

Kay Lesley Page 

John Evyn Slack-Smith 

David Matthew Ackery 

Chris Mentis 

Total  

100% Level  
2023 STI PCI 

% Non-Financial  
Conditions 

2023 STI PCI  
Non-Financial  

% Non-Financial  
Condition Satisfied 

2023 STI PCI  
Payable 

$1,058,500 

$912,500 

$912,500 

$766,500 

$3,650,000 

30% 

30% 

30% 

30% 

$317,550 

33.33% (10 out of 30) 

$273,750 

33.33% (10 out of 30) 

$273,750 

33.33% (10 out of 30) 

$229,950 

33.33% (10 out of 30) 

$1,095,000 

$105,850 

$91,250 

$91,250 

$76,650 

$365,000 

The Remuneration Committee had regard to certificates and reports from employees of Yoogalu, other Board committees and 
management, including the Individual Director Assessment Reports and Internal Audit Reports, and noted that 33.33% of the non-
financial performance hurdles for the 2023 STI Plan were achieved, equating to a score of 10 points out of 30 points. 

Achievement of the Non-Financial Performance Conditions for the 2023 STI Plan are set out in the following table: 

Measure 

Initiative  

Primary Weighting  Achievement  Commentary 

ASSESSMENT OF NON-FINANCIAL CONDITIONS OF THE 2023 STI PLAN 

10% 

100% 

Full achievement 

Score 

10% 

Compliance 
Framework 
Improvements 

Establish compliance framework for Australian 
franchised complexes, Australian wholly-
owned subsidiaries and overseas company-
operated stores. 

Digital  
Innovations 

Upgrade the operational and digital platform 
of the Australian Marketplace Franchisee and 
develop the global digital strategy for 
eCommerce including the Marketplace 
Franchisee. 

20% 

0% 

Delayed execution due to resourcing 
availability and project timelines being reset.  

0% 

Total  

30% 

10% 

44 

Annual Report 2023  Remuneration Report  (Audited)   

 
 
 
 
 
 
 
 
07  Performance and Executive Remuneration Outcomes in FY23  (continued) 

Malus Reduction in Respect of 2023 STI Plan 

Malus (financial penalty) provisions to reduce the overall achievement of the 100% STI pool by up to 30%  i.e. $1,095,000, in respect of:   

MALUS REDUCTIONS OF UP TO 30% OF THE 2023 STI  

•  Work, health & safety governance framework = 7.5% of the 30% 

•  Sustainability governance = 7.5% of the 30% 

•  Cyber security global security improvement program and policies = 6% of the 30% 

•  Tax governance, policies and documentation of tax reviews = 5% of the 30% 

•  Franchisor operations—documentation, risk management plans and recommendations = 4% of the 30% 

Directors 

Kay Lesley Page 

John Evyn Slack-Smith 

David Matthew Ackery 

Chris Mentis 

Total  

100% Level  
2023 STI PCI 

Maximum % Malus  
Reductions 

2023 STI PCI Malus 
Reductions  

% Malus Reductions 
(Score) 

Reduction in 2023  
STI PCI  Payable 

$1,058,500 

$912,500 

$912,500 

$766,500 

$3,650,000 

-30% 

-30% 

-30% 

-30% 

($317,550) 

-0% (30 out of 30) 

($273,750) 

-0% (30 out of 30) 

($273,750) 

-0% (30 out of 30) 

($229,950) 

-0% (30 out of 30) 

($1,095,000) 

- 

- 

- 

- 

- 

There was no malus reduction for FY23. 

Directors 

Kay Lesley Page 

John Evyn Slack-Smith 

David Matthew Ackery 

Chris Mentis 

Total  

SUMMARY OF TOTAL ACHIEVEMENT OF 2023 STI  

100% POOL AMOUNT 

OVER-ACHIEVEMENT POOL 

Financial  

Non-Financial 

Malus 

Financial 

TOTAL 2023 STI  

$674,984 

$581,883 

$581,883 

$488,782 

$105,850 

$91,250 

$91,250 

$76,650 

$2,327,532 

$365,000 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

$780,834 

$673,133 

$673,133 

$565,432 

$2,692,532 

Service Conditions of the 2023 STI Plan 

The 2023 STI Plan Service Conditions will be deemed to be satisfied, if and only if, as at the relevant payment date (29 September 
2023): 

• 

• 

• 

the executive has not resigned or provided notice of resignation of employment from the Employer, except in order to retire 
from the workforce; 

the Employer has not terminated the employment of the executive for cause; or  

the Board has not determined that the incentives should be revoked or lapse as a result of any breach of the law, corrupt 
conduct, bribery, fraud, gross misconduct or conduct of the executive which brings the Company or the Employer into disrepute.  

Shareholding Benchmark of the 2023 STI Plan 

Executive directors are to hold shares in the Company to the value equating to the level of fixed remuneration for that executive 
director at the end of the financial year (the Benchmark Shareholding Level).  If shares held by the executive director are less than 
the Benchmark Shareholding Level, the STI benefit is to be provided in the form of shares, subject to shareholder approval and 
compliance with ASX Listing Rules, to the value that increases the holding of the executive director to the Benchmark Shareholding 
Level. Each of the executive directors that participated in the 2023 STI Plan held shares in the Company of a value that was in excess 
of the Benchmark Shareholding Level.  The STI benefit under the 2023 STI Plan is to be paid in cash. 

Annual Report 2023  Remuneration Report  (Audited)   

45 

 
 
 
 
 
 
 
Directors’ Report   |   Remuneration Report  (Audited)  (continued) 

07  Performance and Executive Remuneration Outcomes in FY23  (continued) 

7d.  Actual Performance Against Long Term Incentive (LTI) Measures for Tranche FY23 of the 2016 LTI Plan 
A total of 1,106,800 performance rights were granted to executive directors on 1 December 2022.  The performance rights were 
independently valued by Mercer Consulting (Australia) Pty Limited at grant date, with a fair value of $4.32 per entitlement share 
based on a share price of $4.32 as at grant date.  Subject to the satisfaction of the financial performance condition and service 
conditions of the 2016 LTI Plan, the total fair value of Tranche FY23 performance rights amounted to $4,781,376 in aggregate.  

The Remuneration Committee had regard to certificates and reports from employees of Yoogalu, other Board committees and 
management and Internal Audit Reports, and has estimated, based on the available evidence in respect of the 2023 financial year, 
the financial performance condition for Tranche FY23 of the 2016 LTI Plan may not be achieved by the end of the vesting period 
and it may not be probable for the estimated fair value of the performance rights to meet the performance condition.   

The probability of nil vesting has been estimated based on the calculation of Tranche FY23 RONA for the 2023 financial year of 
15.96%.  The financial condition of the Tranche FY23 requires a minimum RONA of 16% to be achieved for 50% of Performance 
Rights to vest.  No Performance Rights will vest if the RONA is less than 16%.  Therefore the 15.96% RONA for FY23 would result in a 
nil vesting for year 1 of the three-year measurement period, but is available for re-measurement during the 2024 and 2025 financial 
years.  No amount has been recognised as remuneration to executive directors and no expense has been recognised in the income 
statement in FY23 in respect of Tranche FY23.   

ACHIEVEMENT OF 100% FINANCIAL CONDITION FOR TRANCHE FY23 OF 2016 LTI PLAN 

CALCULATION OF  
FY23 RONA: 

Directors 

Gerald Harvey 

Kay Lesley Page 

John Evyn Slack-Smith 

David Matthew Ackery 

Chris Mentis 

Total  

FY23 APBT  
(net profit excluding property revaluations and the net impact of AASB 16 Leases)  

FY22 Net Assets (excluding non-controlling interests) 

$ 680.23 MILLION 

$4,261.03 MILLION 

= 15.96% RONA 

Number of  
Performance Rights 

Fair Value  
Per Right 

Fair Value of 
Performance Rights 

Probability of 
Vesting % 

Estimated Value of 
Tranche FY23 2016 
LTI Plan to Vest 

Tranche FY23  
LTI Plan  Expense  
in FY23 

175,600 

491,700 

146,500 

146,500 

146,500 

1,106,800 

$4.32 

$4.32 

$4.32 

$4.32 

$4.32 

$758,592 

$2,124,144 

$632,880 

$632,880 

$632,880 

$4,781,376 

0% 

0% 

0% 

0% 

0% 

0% 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Subject to the satisfaction of the financial performance condition and service conditions of the 2016 LTI Plan, Tranche FY23 will vest 
on 31 December 2025. 

The exercise price for each performance right will be nil.  If exercised, each performance right will be converted into one ordinary 
share of the Company.  Unexercised performance rights will lapse, irrespective of whether the performance rights have become 
exercisable on 31 October 2037 or: 

•  such earlier date specified by the Board; 

• 

• 

the Board determines the performance rights granted to a Grantee should lapse, as a result of any fraud, gross misconduct or 
conduct by that Grantee which brings the Company into disrepute; or  

the Board determines the relevant requirements in relation to performance rights granted to a Grantee, including performance 
conditions and a service condition, have not and are incapable of being met. 

7e.  Reassessment of Tranche FY22 of the 2016 LTI Plan Performance Conditions and Expense Recognised in 
FY23 
In the 2022 financial year, a total of 914,000 performance rights were granted to executive directors on 30 November 2021 under 
Tranche FY22 of the 2016 LTI Plan.  The performance rights were independently valued by Mercer Consulting (Australia) Pty Limited 
at a fair value of $4.12 per entitlement share, based on a share price of $5.07 as at grant date, resulting in a total fair value of 
Tranche FY22 of $3,765,680.  Tranche FY22 of the 2016 LTI Plan will be measured over a three-year period for financial years 
ending 30 June 2022, 30 June 2023 and 30 June 2024. 

In the 2022 Remuneration Report, it was reported that the estimated achievement of Tranche FY22 of the 2016 LTI Plan would have 
been 100% by the end of the vesting period and that 100% of the estimated fair value of the Tranche FY22 performance rights will 
meet the performance condition.  The probability of 100% vesting had been estimated based on the calculation of Tranche FY22 
RONA for the 2022 financial year of 24.24%.  

46 

Annual Report 2023  Remuneration Report  (Audited)   

 
 
 
 
 
 
 
 
07  Performance and Executive Remuneration Outcomes in FY23  (continued) 

The financial performance condition of Tranche FY22 is subject to reassessment during each of the Tranche FY22 Financial Years 
being the financial years ending 30 June 2022, 2023 and 2024.  A reassessment of the Tranche FY22 Aggregate APBT and Tranche 
FY22 Aggregate Net Assets for the 2022 and 2023 financial years has resulted in a revised RONA for the two-year aggregated 
period of 19.90%.  The revised RONA of 19.90% has resulted in a reduced probability of vesting of 89%.  Full vesting of the 
Performance Rights is conditional upon achievement of RONA of at least 21%.  If an amount of 16% is achieved, 50% of the 
Performance Rights will vest with a proportionate or partial vesting of the remaining 50% of the Performance Rights upon the 
achievement of RONA in the range of 16% to 21%.  Achievement between the levels will be calculated on a straight-line basis.  

The cumulative expense in respect of Tranche FY22, as assessed in the 2023 financial year at a reduced probability of vesting of 
89%, was $3,351,456.  The total value of Tranche FY22 expense recognised in the 2023 financial year was $1,006,324, relating to 
the recognition of the Tranche FY22 expense on a straight-line basis for FY23 of $1,084,530, less an adjustment of ($78,206) due to 
the reduced probability of vesting from reassessment. 

REASSESSMENT OF 100% FINANCIAL CONDITION FOR TRANCHE FY22 OF 2016 LTI PLAN   

Calculation of Aggregated 
RONA for Tranche FY22 
Financial Years  
(FY22 and FY23)  

Directors 

Gerald Harvey 

Kay Lesley Page 

John Evyn Slack-Smith 

David Matthew Ackery 

Chris Mentis 

Total  

Tranche FY22 Aggregated APBT (2022 + 2023) 

Tranche FY22 Aggregated Net Assets (2020 + 2021)  

$1,617.03 MILLION 

$8,125.86 MILLION 

= 19.90% RONA 

Probability  
Vesting % in 
FY22 

Tranche FY22 
Estimated Fair 
Value in FY22 

Revised  
Probability  
Vesting in FY23 

Revised Estimated 
Tranche FY22 Fair 
Value in FY23 

Adjustment  
due to  
Reassessment 

Tranche FY22 LTI 
Plan Expense  
in FY23 

100% 

100% 

100% 

100% 

100% 

$597,400 

$1,672,720 

$498,520 

$498,520 

$498,520 

$3,765,680 

89% 

89% 

89% 

89% 

89% 

$531,686 

($65,714) 

$1,488,721 

($183,999) 

$443,683 

$443,683 

$443,683 

($54,837) 

($54,837) 

($54,837) 

$159,647 

$447,011 

$133,222 

$133,222 

$133,222 

$3,351,456 

($414,224) 

$1,006,324 

7f.  Reassessment of Tranche FY21 of the 2016 LTI Plan Performance Conditions and Expense Recognised in 
FY23 
In the 2021 financial year, a total of 549,500 performance rights were granted to executive directors on 4 December 2020 under 
Tranche FY21 of the 2016 LTI Plan.  The performance rights were independently valued by Mercer Consulting (Australia) Pty Limited 
at a fair value of $3.85 per entitlement share, based on a share price of $4.66 as at grant date, resulting in a total fair value of 
Tranche FY21 of $2,115,575.  Tranche FY21 of the 2016 LTI Plan was measured over a three-year period for financial years ending 
30 June 2021, 30 June 2022 and 30 June 2023. 

In the 2022 Remuneration Report, the probability of vesting was reassessed, and it was reported that the estimated achievement of 
Tranche FY21 of the 2016 LTI Plan would have been 100% by the end of the vesting period and that 100% of the estimated fair 
value of the Tranche FY21 performance rights will meet the performance condition.  This reassessment was based on a 2-year 
aggregated RONA, being the Tranche FY21 Aggregate APBT and Tranche FY21 Aggregate Net Assets for the 2021 and 2022 
financial years.  The reassessment in 2022 resulted in a revised 2-year aggregated RONA of 27.00%. 

The financial performance condition of Tranche FY21 was subject to reassessment during each of the Tranche FY21 Financial Years 
being the financial years ending 30 June 2021, 2022 and 2023.  A final reassessment of the Tranche FY21 Aggregate APBT and 
Tranche FY21 Aggregate Net Assets for the 2021, 2022 and 2023 financial years has resulted in a revised RONA for the three-year 
aggregated period of 22.93%.  A revised aggregated RONA of 22.93% for the Tranche FY21 Financial Years has resulted in the 
actual achievement of 100% of the Tranche FY21 performance rights.  This revised achievement calculation of 100% is consistent 
with the previous probability of vesting of 100% as calculated in FY22.  

The cumulative expense in respect of Tranche FY21 has been reassessed in FY23 as $2,115,575, consistent with the amount 
reported in the 2022 Remuneration Report.  The total value of Tranche FY21 expense recognised in FY23 was $687,609, relating to 
the recognition of the Tranche FY21 expense on a straight-line basis for FY23.  FY23 was the final year of measurement for Tranche 
FY21 with the performance rights scheduled to vest at 31 December 2023. 

Annual Report 2023  Remuneration Report  (Audited)   

47 

  
 
 
 
 
 
 
 
Directors’ Report   |   Remuneration Report  (Audited)  (continued) 

07  Performance and Executive Remuneration Outcomes in FY23  (continued) 

REASSESSMENT OF 100% FINANCIAL CONDITION FOR TRANCHE FY21 OF 2016 LTI PLAN  

Calculation of Aggregated RONA 
for Tranche FY21 Financial Years 
(FY21, FY22 & FY23)  

Tranche FY21 Aggregated APBT (2021 + 2022 + 2023) 

Tranche FY21 Aggregated Net Assets (2020 + 2021 + 2022)  

$2,653.94 MILLION 

$11,572.21 MILLION 

= 22.93% RONA 

Directors 

Gerald Harvey 

Kay Lesley Page 

John Evyn Slack-Smith 

David Matthew Ackery 

Chris Mentis 

Total  

Probability 
Vesting % in 
FY22 

Tranche FY21  
Estimated Fair 
Value in FY22 

Revised 
Probability 
Vesting in FY23 

Revised Tranche 
FY21 Fair Value  
in FY23 

Adjustment  
due to 
Reassessment 

Tranche FY21  
LTI Plan Expense  
in FY23 

100% 

100% 

100% 

100% 

100% 

$252,175 

$704,550 

$419,650 

$419,650 

$319,550 

$2,115,575 

100% 

100% 

100% 

100% 

100% 

$252,175 

$704,550 

$419,650 

$419,650 

$319,550 

$2,115,575 

- 

- 

- 

- 

- 

- 

$81,962 

$228,994 

$136,396 

$136,396 

$103,861 

$687,609 

7g.  Vesting of Tranche FY20 of the 2016 LTI Plan Performance Conditions and Expense Recognised in FY23 
In 2020, a total of 549,500 performance rights were granted to executive directors on 2 December 2019 under Tranche FY20 of the 
2016 LTI Plan.  The performance rights were independently valued by Mercer Consulting (Australia) Pty Limited at a fair value of 
$3.47 per share, based on a share price of $4.30 as at grant date, resulting in a total fair value of Tranche FY20 of $1,906,765.  
Tranche FY20 of the 2016 LTI Plan was measured over a three-year period for financial years ending 30 June 2020, 30 June 2021 
and 30 June 2022. 

In the 2022 Remuneration Report, it was reported that there was 100% actual achievement of Tranche FY20 of the 2016 LTI Plan in 
respect of the 2020, 2021 and 2022 financial years and that 100% of the performance rights were scheduled to vest at the end of 
the vesting period at 31 December 2022, and were exercisable from 1 January 2023.  On 3 January 2023, a total of 549,500 
performance rights issued on 2 December 2019 under Tranche FY20 of the 2016 LTI Plan were exercised by the executive directors 
in accordance with the terms and conditions of the LTI Plan. 

The cumulative expense in respect of Tranche FY20 was $1,906,765 as reported in the 2022 Remuneration Report.  The 2022 
financial year was the final year of Tranche FY20 measurement.  During the 2023 financial year, an expense of $311,565 was 
recognised in respect of Tranche FY20 of the 2016 LTI Plan representing the remaining vesting period up to 31 December 2022.   

ASSESSMENT OF 100% FINANCIAL CONDITION FOR TRANCHE FY20 OF 2016 LTI PLAN  

Calculation of Aggregated RONA for Tranche 
FY20 Financial Years (FY20, FY21 & FY22)  

Tranche FY20 Aggregated APBT (2020 + 2021 + 2022) 

$2,572.64 MILLION 

Tranche FY20 Aggregated Net Assets (2019 + 2020 + 2021) 

$10,478.59 MILLION 

= 24.55% RONA 

Directors 

Gerald Harvey 

Kay Lesley Page 

John Evyn Slack-Smith 

David Matthew Ackery 

Chris Mentis 

Total  

Actual Achievement 
in FY22 

Actual Tranche FY20 
Fair Value 

Tranche FY20 LTI 
Plan Expense in FY23 

100% 

100% 

100% 

100% 

100% 

$227,285 

$635,010 

$378,230 

$378,230 

$288,010 

$37,138 

$103,760 

$61,803 

$61,803 

$47,061 

$1,906,765 

$311,565 

48 

Annual Report 2023  Remuneration Report  (Audited)   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
07  Performance and Executive Remuneration Outcomes in FY23  (continued) 

7h.  Summary of Performance and Executive Remuneration Outcomes in FY23  

REMUNERATION COMPONENT 

Maximum Over 
Achievement 

Amount  Achievement 

Score 

Amount 
Payable 

Vesting  
Period 

2023 
Remuneration 
Amount 

2022 
Remuneration 
Amount 

VALUE OF STI AND LTI DISCLOSED IN 2023 AND 2022 REMUNERATION REPORTS 

2023 STI Plan 

Financial conditions (70/100) 
Over-achievement pool (20/20) 
Non-financial conditions (30/100) 
Malus Adjustments (up to 30/100) 
Total  

$2,555,000 
$850,000 
$1,095,000 
- 
$4,500,000 

91.10% 
0% 
33.33% 
0% 

$2,327,532 
- 
$365,000 
- 
$2,692,532 

1 Year 

$2,327,532 
- 
$365,000 
- 
$2,692,532 

- 
- 
- 
- 
- 

63.77% 
0% 
10.00% 
0% 
73.77% 
or 59.8% of 
Over-
Achievement 
Level 

2022 STI Plan 

Financial conditions (70/100) 
Over-achievement pool (20/20) 
Non-financial conditions (30/100) 
Malus Adjustments (up to 30/100) 
Total  

Total Short-Term Incentive PCI 

Tranche FY23 of 2016 LTI Plan 

Financial conditions (100%) 
Non-financial conditions (0%) 
Total  

Tranche FY22 of 2016 LTI Plan 

Financial conditions (100%) 
Non-financial conditions (0%) 
Total  

Tranche FY21 of 2016 LTI Plan 

Financial conditions (100%) 
Non-financial conditions (0%) 
Total  

Tranche FY20 of 2016 LTI Plan 

Financial conditions (100%) 
Non-financial conditions (0%) 
Total  

Tranche FY19 of 2016 LTI Plan 

Financial conditions (100%) 
Non-financial conditions (0%) 
Total  

Total LTI Performance Rights 

Total Value of STI and LTI 

$2,275,000 
$750,000 
$975,000 
- 
$4,000,000 

100% 
100% 
50% 
0% 

70.00% 
20.00% 
15.00% 
0% 
105.00% 

$2,275,000 
$750,000 
$487,500 
- 
$3,512,500 

1 Year 

- 
- 
- 
- 
- 

$2,275,000 
$750,000 
$487,500 
- 
$3,512,500 

or 87.8% of 
Over-
Achievement 
Level 

$2,692,532 

$3,512,500 

0% 

0% 

- 
- 
- 

3.1 Years  
(01/12/22 to 
31/12/25) 

- 
- 
- 

- 
- 
- 

89% 

89% 

$3,351,455 
- 
$3,351,455 

3.1 Years  
(30/11/21 to 
31/12/24) 

$1,006,324 
- 
$1,006,324 

$710,962 
- 
$710,962 

100% 

100% 

$2,115,575 
- 
$2,115,575 

3.1 Years  
(04/12/20 to 
31/12/23) 

$687,609 
- 
$687,609 

$687,609 
- 
$687,609 

100% 

100% 

$1,906,765 
- 
$1,906,765 

3.1 Years  
(02/12/19 to 
31/12/22) 

$311,565 
- 
$311,565 

$618,173 
- 
$618,173 

100% 

100% 

$1,423,205 
- 
$1,423,205 

3.1 Years  
(04/12/18 to 
31/12/21) 

- 
- 
- 

$232,979 
- 
$232,979 

$2,005,498 

$2,249,723 

$4,698,030 

$5,762,223 

$4,781,376 
- 
$4,781,376 

$3,765,680 
- 
$3,765,680 

$2,115,575 
- 
$2,115,575 

$1,906,765 
- 
$1,906,765 

$1,423,205 
- 
$1,423,205 

The total value of STI and LTI expensed in the Income Statement for the 2023 financial year and disclosed in this remuneration 
report was $4.70 million compared to $5.76 million expensed in the 2022 financial year, a decrease of $1.06 million or –18.5%, 
relative to the previous year. 

Annual Report 2023  Remuneration Report  (Audited)   

49 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ Report   |   Remuneration Report  (Audited)  (continued) 

08  Executive Contractual Arrangements 

Remuneration arrangements for executive KMPs are formalised in employment agreements.  Details of these contracts are below. 

Chief Executive Officer 
The CEO, Ms. K.L. Page is employed under a rolling contract. 
Under the terms of the present contract the CEO’s total potential employment cost is $5,599,144 comprised of:  

•  fixed remuneration of $2,170,000 per annum; 

•  maximum STI opportunity in respect of the year ended 30 June 2023 of $1,305,000 (including the over-achievement level); and  

•  maximum LTI opportunity in respect of the year ended 30 June 2023 of $2,124,144. 

•  The CEO’s termination provisions are as follows: 

CEO’s Termination Provisions 

Notice Period 

Payment 
in Lieu of Notice  Treatment of STI on Termination 

Treatment of LTI on Termination 

Employer initiated-termination 

6 months 

6 months 

Pro-rated for time and performance 

Board discretion 

Termination for serious misconduct  None 

None 

Unvested awards forfeited 

Unvested awards forfeited 

Employee-initiated termination 

6 months 

6 months 

Unvested awards forfeited subject to 
board discretion 

Unvested awards forfeited subject to 
board discretion* 

Minimum Shareholding Requirement 

There are no minimum shareholding requirements imposed on the CEO.  There is a Benchmark Shareholding Level in respect of 
the 2023 STI Plan to determine whether the reward is to be paid as cash or in shares.  The CEO held 20,222,315 shares in the 
Company at 30 June 2023 equating to a value of $70.37 million.  

Other Executive KMPs 
All other Executive KMPs have rolling contracts. 

Termination Provisions 

Notice Period 

Payment 
in Lieu of Notice  Treatment of STI on Termination 

Treatment of LTI on Termination 

Employer initiated-termination 

6 months 

6 months 

Pro-rated for time and performance 

Board discretion 

Termination for serious misconduct  None 

None 

Unvested awards forfeited 

Unvested awards forfeited 

Employee-initiated termination 

6 months 

6 months 

Unvested awards forfeited subject to 
board discretion 

Unvested awards forfeited subject to 
board discretion* 

* Subject to the rules of the 2016 LTI Plan at a relevant time. 

09 

Non-Executive Director Remuneration Arrangements 

Remuneration Policy 

The Board seeks to set aggregate remuneration at a level that provides each member of the consolidated entity with the ability to 
attract and retain directors of the highest calibre, whilst incurring a cost that is acceptable to shareholders. 

The amount of aggregate remuneration sought to be approved by shareholders and the fee structure is reviewed annually against 
fees paid to NEDs of comparable companies.  The Board considers published material from external sources and makes its own 
enquiries when undertaking the annual review process. 

The Company’s constitution and the ASX listing rules specify that the NED fee pool shall be determined from time to time by a 
general meeting.  At the 2020 annual general meeting (AGM) held on 25 November 2020, shareholders approved the aggregate 
NED pool of $1,500,000.  

Structure 

The remuneration of NEDs consists of directors’ fees.  NEDs do not receive retirement benefits, nor do they participate in any 
incentive programs.  Each NED receives a fee for being a director of the Company.  The structure of NED remuneration is separate 
and distinct from executive remuneration.  The remuneration of NEDs for the years ended 30 June 2023 and 30 June 2022 are 
disclosed in Table 1 on page 52 of this report. 

50 

Annual Report 2023  Remuneration Report  (Audited)   

 
 
 
 
10  Relationship between Remuneration and Performance 

The graphs below illustrate the performance of the consolidated entity for the past five financial years and the high level of 
correlation between remuneration and performance.  Correlation is a calculation of the degree of relationship between two items 
with 100% being strongest and 0% being weakest.  Correlation between the indicators of performance and remuneration remain 
strong.    

Reported PBT return on net assets (%) vs 
Total remuneration expense* 

Total remuneration expense 
For directors of the HNHL Board 

       Reported PBT  

  return on net assets 

Correlation 

5-YEAR: 68.9% 

3-YEAR: 93.0% 

YEAR ENDED 30 JUNE 

Total remuneration expense* and  
“At risk” remuneration vs NPAT & NCI 

Total remuneration expense 
For directors of the HNHL Board 

“At risk” remuneration 

NPAT & NCI 

Correlation 

Total 
remuneration 

“At risk” 
remuneration 

5 year 

3 year 

88.0% 

98.4% 

94.1% 

99.8% 

YEAR ENDED 30 JUNE 

Average share price, earnings per share and 
dividends paid per share  vs  “At risk” remuneration 

Average  
share price 

Earnings per 
share 

Dividends Paid per 
share 

‘At risk’ remuneration 
*For directors of the HNHL Board 

Correlation  Average share price 

Earning per share 

Dividends paid 

5 year 

3 year 

94.3% 

97.8% 

93.2% 

99.8% 

73.3% 

93.0% 

Annual Report 2023  Remuneration Report  (Audited)   

51 

YEAR ENDED 30 JUNE 

 
 
 
 
 
 
 
Directors’ Report   |   Remuneration Report  (Audited)  (continued) 

11  Compensation of Key Management Personnel 

Table 1: Compensation of Key Management Personnel Expensed for the Year Ended 30 June 2023  
Directors of Harvey Norman Holdings Limited: 

SHORT-TERM BENEFITS 

POST   
EMPLOYMENT 

LONG TERM 
INCENTIVES 

OTHER 

In $AUD 

Salary &  
Fees 

Performance 
Cash Incentive 

Other 
Short Term (a) 

Gerald Harvey 
Executive Chairman 

2023 
2022 

739,308 
716,032 

- 
- 

10,400 
10,400 

Kay Lesley Page 
Executive Director/CEO 

2023 
2022 

2,120,446 
2,048,090 

780,834 
1,018,625 

John Evyn Slack-Smith 
Executive Director/COO 

2023 
2022 

1,294,708 
1,226,432 

David Matthew Ackery 
Executive Director 

2023 
2022 

1,276,708 
1,208,432 

Chris Mentis 
Executive Director/CFO 

2023 
2022 

945,834 
881,354 

Michael John Harvey 
Non-Executive Director 

2023 
2022 

54,299 
54,545 

Christopher Herbert 
Brown 
Non-Executive Director 

Kenneth William  
Gunderson-Briggs 
Non-Executive Director 

2023 
2022 

144,796 
145,455 

2023 
2022 

615,856 
341,482 

Maurice John Craven 
Non-Executive Director 

2023 
2022 

131,222 
131,818 

Luisa Catanzaro  
Non-Executive Director 

2023 
2022 

144,796 
145,455 

673,133 
878,125 

673,133 
878,125 

565,432 
737,625 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

18,000 
18,000 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

Non-
Monetary 
Benefits (a) 

- 
- 

24,262 
28,342 

- 
- 

- 
- 

38,874 
45,078 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

Super- 
annuation 

Performance 
Rights 

Long  
Service 
Leave (b) 

Total  
Remuneration 

% 
earned  
at risk 

25,292 
23,568 

25,292 
23,568 

25,292 
23,568 

25,292 
23,568 

25,292 
23,568 

5,701 
5,455 

15,204 
14,545 

25,292 
23,568 

13,778 
13,182 

15,204 
14,545 

278,747 
296,208 

779,765 
828,263 

331,421 
399,353 

331,421 
399,353 

284,144 
326,546 

- 
- 

- 
- 

21,578 
20,441 

21,578 
20,441 

15,764 
14,689 

1,053,747 
1,046,208 

26.5% 
28.3% 

3,730,599 
3,946,888 

41.8% 
46.8% 

2,346,132 
2,547,919 

42.8% 
50.1% 

2,346,132 
2,547,919 

42.8% 
50.1% 

1,875,340 
2,028,860 

45.3% 
52.5% 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

60,000 
60,000 

160,000 
160,000 

641,148 
365,050 

145,000 
145,000 

160,000 
160,000 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

Total for the 2023 
Financial Year 

Total for the 2022 
Financial Year 

7,467,973 

2,692,532 

28,400 

63,136 

201,639 

2,005,498 

58,920 

12,518,098  37.5% 

6,899,095 

3,512,500 

28,400 

73,420 

189,135 

2,249,723 

55,571 

13,007,844  44.3% 

The listed Parent Company, Harvey Norman Holdings Limited, does not have any employees.   

a.  Short-term benefits includes car allowances paid (Other Short Term) and the cost of fully-maintained motor vehicles (Non-

Monetary Benefits)  

b.  Table 1 includes the accrual for long service leave entitlements in respect of the years ended 30 June 2023  and 30 June 2022.           

52 

Annual Report 2023  Remuneration Report  (Audited)   

 
 
 
 
 
 
 
11  Compensation of Key Management Personnel  (continued) 

Table 2: Compensation of Key Management Personnel Expensed for the Year Ended 30 June 2023  
Senior Executives of Harvey Norman Holdings Limited: 

SHORT-TERM BENEFITS 

POST   
EMPLOYMENT 

OTHER 

In $AUD 

Salary &  
Fees 

Performance 
Cash Incentive 

Other Short 
Term  

Non-
Monetary 
Benefits 

Super- 
annuation 

Termination 
Benefits (e) 

Long 
Service 
Leave  (f) 

Total  
Remuneration 

% 
earned  
at risk 

Thomas James Scott 
GM — Property 

2023 
2022 

669,708 
571,285 

Gordon Ian Dingwall 
Chief Information Officer 

2023 
2022 

547,708 
530,000 

Lachlan Roach (a) 
GM — Home Appliances 

2023 
2022 

- 
163,771 

Emmanuel Hohlastos  
GM — Home Appliances 

2023 
2022 

441,628 
428,764 

Glen Gregory (c) 
GM — Technology &  
Entertainment 

2023 
2022 

131,857 
463,069 

Richard Beaini (b) 
GM — Audio Visual 

2023 
2022 

387,725 
85,191 

Carene Myers  
GM — Small Appliances 

2023 
2022 

352,527 
301,964 

Darren Salakas (d) 
GM — Technology &  
Entertainment 

2023 
2022 

291,651 
- 

Total for the 2023 
Financial Year 

Total for the 2022 
Financial Year 

2,822,804 

2,544,044 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 

- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

35,198 
34,189 

- 
- 

- 
- 

- 
3,511 

- 
- 

3,548 
12,000 

- 
- 

- 
- 

- 
- 

25,292 
23,568 

25,292 
23,568 

- 
11,784 

25,292 
23,568 

- 
- 

- 
- 

- 
36,447 

- 
- 

11,162 
9,521 

9,128 
8,833 

- 
1,062 

7,360 
7,146 

706,162 
604,374 

582,128 
562,401 

- 
216,575 

474,280 
459,478 

7,479 
23,568 

126,357 
- 

- 
7,718 

269,241 
506,355 

25,292 
5,892 

25,292 
23,568 

25,314 
- 

18,357 
- 

- 
- 

- 
- 

- 
- 

6,462 
327 

5,875 
5,033 

419,479 
91,410 

418,892 
364,754 

3,516 
- 

338,838 
- 

3,548 

60,512 

152,296 

126,357 

43,503 

3,209,020 

15,511 

34,189 

135,516 

36,447 

39,640 

2,805,347 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 

- 

a.  Resigned as General Manager—Home Appliances on 19 November 2021 

b.  Appointed to General Manager—Audio Visual on 8 April 2022 

c.  Resigned as General Manager—Technology & Entertainment on 17 October 2022 

d.  Appointed to General Manager—Technology & Entertainment and is a new KMP effective from 10 October 2022 

e.  This amount represents the cash payment of employee leave entitlements upon resignation 

f.  This amount represents the accrual for long service leave entitlements in respect of the years ended 30 June 2023 and 30 

June 2022 

Annual Report 2023  Remuneration Report  (Audited)   

53 

 
 
 
 
 
 
Directors’ Report   |   Remuneration Report  (Audited)  (continued) 

12  Additional Disclosures Relating to Options, Performance Rights & Shares 

Options Granted to Executive Directors as Part of Remuneration: 
There were no options granted to any executive director during the year ended 30 June 2023.  There were no movements in option 
holdings during the year ended 30 June 2023. 

Options Holdings of Key Management Personnel for the Year Ended 30 June 2023: 
There were no options held by any director or senior executive during the year ended 30 June 2023. 

Table 3: Performance Rights Granted to Executive Directors as Part of Remuneration: 
The table below discloses the number of performance rights granted to executive directors as remuneration during the year ended 
30 June 2023 as well as the number of performance rights that vested, were exercised or lapsed during the year.  Performance 
rights do not carry any voting or dividend rights and can be exercised once the vesting conditions have been met until their expiry 
date.   

PERFORMANCE RIGHTS 
GRANTED AS REMUNERATION 
DURING THE YEAR (a) 

PERFORMANCE RIGHTS 
VESTED DURING THE 
YEAR (b) 

PERFORMANCE RIGHTS 
LAPSED DURING THE 
YEAR 

UNVESTED PERFORMANCE 
RIGHTS AT 30 JUNE 2023 
(c) 

PERFORMANCE RIGHTS  
EXERCISED DURING THE 
YEAR (d) 

Number 
Granted 

Fair Value 
Granted $ 

Number 
Vested 

Fair Value 
Vested $ 

Number 
Lapsed 

Fair Value 
Lapsed $ 

Number  
Unvested 

Fair Value 
Unvested $ 

Number  
Exercised 

Fair Value 
Exercised $ 

Gerald Harvey 

175,600 

$758,592 

65,500 

$227,285 

Kay Lesley 
Page 

John Evyn 
Slack Smith 

David Matthew 
Ackery 

491,700 

$2,124,144 

183,000 

$635,010 

146,500 

$632,880 

109,000 

$378,230 

146,500 

$632,880 

109,000 

$378,230 

Chris Mentis 

146,500 

$632,880 

83,000 

$288,010 

Total  

1,106,800 

$4,781,376 

549,500  $1,906,765 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

386,100 

$1,608,167 

65,500 

$227,285 

1,080,700 

$4,501,414 

183,000 

$635,010 

376,500 

$1,551,050 

109,000 

$378,230 

376,500 

$1,551,050 

218,000 

$660,540 

350,500 

$1,450,950 

83,000 

$288,010 

2,570,300  $10,662,631 

658,500  $2,189,075 

a.  A total of 1,106,800 performance rights under Tranche FY23 of the 2016 LTI Plan were granted to executive directors on 1 

December 2022.  The performance rights were independently valued by Mercer Consulting (Australia) Pty Limited at grant date 
with a fair value of $4.32 per entitlement on 1 December 2022, based on a share price of $4.32 at grant date , resulting in a total 
fair value of Tranche FY23 performance rights of $4,781,376 in aggregate. 

b.  On 31 December 2022, 549,500 performance rights representing 100% of Tranche FY20 of the 2016 LTI Plan vested after all 

financial conditions and service conditions were satisfied.    

c.  As at 30 June 2023, a total of 2,570,300 performance rights were outstanding, unvested and not capable of exercise comprised 

of:  
i.  549,500 performance rights under Tranche FY21 of the 2016 LTI Plan (FY21);  
ii.  914,000 performance rights under Tranche FY22 of the 2016 LTI Plan (FY22); and 
iii. 1,106,800 performance rights under Tranche FY23 of the 2016 LTI Plan (FY23). 

d.  On 3 January 2023, 549,500 performance rights under Tranche FY20 of the 2016 LTI Plan were exercised, reducing the 

unexercised performance rights under Tranche FY20 of the 2016 LTI Plan to nil.  On 22 July 2022, 109,000 performance rights 
under Tranche FY19 were exercised, reducing the unissued ordinary shares under Tranche FY19 of the 2016 LTI Plan to nil.  

Table 4: Performance Rights of Key Management Personnel for the Year Ended 30 June 2023 
The table below discloses the number of performance rights granted to executive directors as remuneration during the year ended 
30 June 2023 as well as the number of performance rights that vested, were exercised or lapsed during the year.  Performance 
rights do not carry any voting or dividend rights and can be exercised once the vesting conditions have been met until their expiry 
date.   

VESTED DURING THE YEAR  
ENDED 30 JUNE 2023 

1 July 2022 
Balance at begin-
ning of the year 

Granted as  
Remuneration 

Performance  
Rights  Exercised 

Performance  
Rights Lapsed 

30 June 2023 
Balance at  
end of the year 

Total  

Exercised 

Lapsed 

Gerald Harvey 

276,000 

175,600 

(65,500) 

Kay Lesley 
Page 

John Evyn 
Slack Smith 

David Matthew 
Ackery 

772,000 

491,700 

(183,000) 

339,000 

146,500 

(109,000) 

448,000 

146,500 

(218,000) 

Chris Mentis 

287,000 

146,500 

(83,000) 

Total  

2,122,000 

1,106,800 

(658,500) 

- 

- 

- 

- 

- 

- 

386,100 

65,500 

65,500 

1,080,700 

183,000 

183,000 

376,500 

109,000 

109,000 

376,500 

109,000 

218,000 

350,500 

83,000 

83,000 

2,570,300 

549,500 

658,500 

- 

- 

- 

- 

- 

- 

54 

Annual Report 2023  Remuneration Report  (Audited)   

 
 
 
 
 
 
 
 
 
 
 
 
12  Additional Disclosures Relating to Options, Performance Rights & Shares  (continued) 

Apart from the KMPs disclosed above, comprised of the executive directors, each of the non-executive directors or senior 
executives did not have any performance rights during the year ended 30 June 2023. 

The closing balance of the 2,570,300 performance rights in the Company as at 30 June 2023 is comprised of: 

a.  549,500 performance rights under Tranche FY21 of the 2016 LTI Plan (FY20) at a fair value at grant date of $3.85 to vest on 31 

December 2023.  The FY21 Tranche is exercisable between 1 January 2024 and 30 June 2026. 

b.  914,000 performance rights under Tranche FY22 of the 2016 LTI Plan (FY21) at a fair value at grant date of $4.12 to vest on 31 

December 2024.  The FY22 Tranche is exercisable between 1 January 2025 and 31 October 2026. 

c.  Granted as remuneration during the 2023 financial year: 1,106,800 performance rights under Tranche FY23 of the 2016 LTI Plan 
(FY23) at a fair value at grant date of $4.32 to vest on 31 December 2025.  The FY23 Tranche is exercisable between 1 January 
2026 and 31 October 2037.  

Table 5: Shareholdings/Relevant Interests of Key Management Personnel for the Year Ended 30 June 2023 

1 July 2022 
Balance at Beginning of the Year 

On Exercise of  
Performance Rights (a) 

Net Change Other (b)  

30 June 2023 
Balance at End of the Year 

Gerald Harvey 

Kay Lesley Page 

John Evyn Slack Smith 

David Matthew Ackery 

Chris Mentis 

Michael John Harvey 

393,787,754 

20,039,315 

1,252,893 

683,471 

1,244,297 

- 

Christopher Herbert Brown 

205,525,565 

Kenneth William  
Gunderson-Briggs 

Maurice John Craven 

Luisa Catanzaro 

KMP: Senior Executives 

Thomas James Scott 

Carene Myers 

Darren Salakas 

Total  

10,059 

40,473 

- 

10,000 

3,000 

- 

65,500 

183,000 

109,000 

218,000 

83,000 

- 

- 

- 

- 

- 

- 

- 

- 

21,113,183 

- 

- 

- 

40,000 

- 

- 

- 

12,953 

- 

- 

- 

250 

414,966,437 

20,222,315 

1,361,893 

901,471 

1,367,297 

- 

205,525,565 

10,059 

53,426 

- 

10,000 

3,000 

250 

622,596,827 

658,500 

21,166,386 

644,421,713 

a.  On 16 December 2022, the Company announced that 549,500 performance rights, representing 100% of the performance rights 
issued in accordance with Tranche FY20 of the 2016 LTI Plan, will vest and become exercisable from 1 January 2023.  A member 
of the consolidated entity acquired  shares in the Company via an ‘on-market trade’ at an average price of $4.16 per share for the 
purposes of satisfying the entitlements of each Executive Director to the performance rights in respect of Tranche FY20 of the 
2016 LTI Plan.    

On 22 July 2022, 109,000 performance rights under Tranche FY19 of the 2016 LTI Plan were exercised.  A member of the 
consolidated entity had previously acquired 109,000 shares in the Company via an ‘on-market’ trade at an average price of $5.05 
per share for the purposes of satisfying the entitlements of each Executive Director to the performance rights in respect of 
Tranche FY19. 

b.  The ‘Net Change Other’ column discloses the number of shares acquired or disposed by each KMP via an ‘on-market trade’ in 
accordance with the prevailing market conditions on the ASX at the time of the transaction.  These trades were on no more 
favourable terms and conditions than those that would be reasonably expected of an arm’s length transaction, and have been 
conducted in accordance with the Company’s Share Trading Policy.    

Annual Report 2023  Remuneration Report  (Audited)   

55 

 
 
 
 
 
 
 
 
 
Directors’ Report   |   Remuneration Report  (Audited)  (continued) 

13 

‘Take-Home Pay’ for KMP Directors  

The below table shows the ‘take-home pay’ for each KMP director, representing the benefits paid to each director during the year 
ended 30 June 2023, or as soon as practicable after that date.  

Total ‘take-home pay’ for the KMP directors amounted to $13.46 million for the year ended 30 June 2023.  The total value of 
remuneration expensed for KMP directors in respect of the 2023 financial year was $12.52 million (refer to Table 1 on page 52 of 
this report).  For the 2023 financial year, total ‘take-home pay’ was $0.94 million higher than the value of remuneration expensed to 
the income statement mainly due to the higher STI amount paid in FY23 in respect of FY22.   

In $AUD 

Salary  
& Fees 

Other  
Short 
Term 

Non- 
Monetary 
Benefits 

Super-
annuation 

Short-term 
Performance 
Cash  
Incentive (a) 

Exercise of 
Tranche 
FY19 2016  
LTI Plan (b) 

Exercise of 
Tranche FY20 
2016 LTI Plan 
(b) 

FY23 Total 
Take-Home 
Pay 

FY22 Total 
Take-Home 
Pay 

Gerald Harvey 

739,308 

10,400 

- 

25,292 

- 

Kay Lesley Page 

2,120,446 

John Evyn Slack Smith 

1,294,708 

- 

- 

David Matthew Ackery 

1,276,708 

18,000 

Chris Mentis 

945,834 

Michael John Harvey 

54,299 

Christopher Herbert 
Brown 

Kenneth William 
Gunderson-Briggs 

144,796 

615,856 

Maurice John Craven 

131,222 

Luisa Catanzaro 

144,796 

- 

- 

- 

- 

- 

- 

- 

- 

- 

227,285 

1,002,285 

919,645 

635,010 

3,823,635 

3,666,676 

378,230 

2,576,355 

2,474,298 

24,262 

25,292 

1,018,625 

25,292 

878,125 

- 

- 

25,292 

878,125 

282,310 

378,230 

2,858,665 

2,191,988 

38,874 

25,292 

737,625 

- 

- 

- 

- 

- 

5,701 

15,204 

25,292 

13,778 

15,204 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

288,010 

2,035,635 

1,956,240 

- 

- 

- 

- 

- 

60,000 

60,000 

160,000 

160,000 

641,148 

365,050 

145,000 

145,000 

160,000 

160,000 

Total  Take-Home Pay 
2023 Financial Year 

Total  Take-Home Pay 
2022 Financial Year 

7,467,973 

28,400 

63,136 

201,639 

3,512,500 

282,310 

1,906,765 

13,462,723 

6,899,095 

28,400 

73,420 

189,135 

3,767,952 

1,140,895 

- 

12,098,897 

a.  The short-term incentive of $3.51 million represented the payment of the 2022 STI Plan that was earned in respect of the 2022 

financial year, and was paid to Executive Directors in September 2022. 

b.  The aggregate fair value of the performance rights exercised during the 2023 financial year was $2.19 million, calculated as the 
fair value at grant date of $3.47 per right multiplied by 549,500 performance rights exercised for Tranche FY20, and the fair 
value as at grant date of $2.59 per right multiplied by 109,000 performance rights exercised for Tranche FY19. 

14  Other Matters for Disclosure 

The previous AGM of the Company was held on 24 November 2022.  The Company received 97.5% support in favour of the votes 
cast for Item 2. Adoption of the Remuneration Report.   

15  Loans to Key Management Personnel and their Related Parties 

There were no loans granted to key management personnel and their related parties during the year ended 30 June 2023 (2022: 
nil).  There were no loans outstanding from key management personnel and their related parties as at 30 June 2023 (2022: nil). 

56 

Annual Report 2023  Remuneration Report  (Audited)   

 
 
 
 
16  Other Transactions & Balances with Key Management Personnel and their Related Parties  

CONSONLIDATED 

$000 

June 2023 
$ 

June 2022 
$ 

i.  Lease of business premises from Ruzden Pty Limited 

The consolidated entity leases business premises at Bundall, Queensland from Ruzden Pty Limited.  
Mr G. Harvey, Ms K.L. Page, Mr M.J. Harvey and I.J. Norman Nominees Pty Limited (C.H. Brown) have 
an equity interest in Ruzden Pty Limited.  The lease arrangements were approved by shareholders in 
the General Meeting held 25 May 1993, and in the General Meeting held 31 August 1999.  The lease 
is subject to normal commercial terms and conditions.  Lease payments and outgoings made by the 
consolidated entity to Ruzden Pty Limited were:  

5,448,983 

5,357,095 

ii.  Legal fees paid to a director-related entity 

Legal fees were paid to the firm of which Mr C.H. Brown is a partner for professional services rendered 
to the consolidated entity in the normal course of business.  

3,255,548 

2,705,847 

iii. Other income derived by related entities of key management personnel   

Certain franchises are operated by entities owned or controlled by relatives of key management 
personnel under normal franchisee terms and conditions.  Aggregated net income derived by entities 
owned or controlled by relatives of key management personnel were:  

1,128,455 

1,917,960 

iv. Perth City West Complex 

Gerald Harvey has a 50% equity interest and a subsidiary of Harvey Norman Holdings Limited has a 50% equity interest in the Perth 
City West Property.  The property was subject to a lease of part of the property in favour of a subsidiary of Harvey Norman Holdings 
Limited (the "P.C.W. Lessee").  Gerald Harvey is entitled to one-half of the lease payments and outgoings paid by the P.C.W. Lessee. 
The amount of lease payments and outgoings paid by the P.C.W. Lessee to Gerald Harvey and the subsidiary of Harvey Norman 
Holdings Limited for the year ended 30 June 2023 was $1.00 million (2022: $1.00 million).  Each of the above transactions were 
executed under terms and conditions no more favourable than those which it is reasonable to expect would have applied if the 
transactions were at arm’s length.  

v.  Gepps Cross Home HQ 

By a contract for sale dated 18 December 2007, a subsidiary of the Company (“HNHL G.C. Entity”) and Axiom Properties Fund 
Limited (“G.C. Co-Owner”) purchased land located in Gepps Cross, South Australia (“G.C. Land”) in equal shares as tenants in 
common, for the purpose of constructing and subsequently managing a retail complex on the G.C. Land (“the Gepps Cross Joint 
Venture”).  In November 2009, the HNHL G.C. Entity and the G.C. Co-Owner granted a lease of part of the G.C. Land and retail 
complex to a subsidiary of the Company (“G.C. Lessee”) on arm’s length commercial terms (“G.C. Lease”).  In August 2010, the G.C. 
Co-Owner informally advised the Company that the G.C. Co-Owner intended to dispose of its interest in the Gepps Cross Joint 
Venture, triggering first and last rights of refusal in the HNHL G.C. Entity.  At a meeting of the Company held 26 August 2010, it was 
resolved that the Company not purchase the share of the G.C. Co-Owner in the Gepps Cross Joint Venture (including G.C. Land).  
On 6 October 2010, the HNHL G.C. Entity formally waived the right to purchase the interest of the G.C. Co-Owner in the Gepps 
Cross Joint Venture (including the G.C. Land).  

By a contract for sale dated 23 December 2010, GH Gepps Cross Pty Limited, an entity associated with Gerald Harvey (“Gerald 
Harvey Entity”) and MJH Gepps Cross Pty Limited, an entity associated with Michael Harvey (“Michael Harvey Entity”) and, M&S 
Gepps Cross Pty Limited, purchased the one-half share as tenants in common of the G.C. Co-Owner in the G.C. Land and retail 
complex.  The sale was subject to the G.C. Lease.  In the financial statements of the consolidated entity, the day-to-day management 
of the Gepps Cross Joint Venture has been accounted for as equity accounted investment as disclosed in Note 27.  The Gerald 
Harvey Entity is entitled to one-quarter of the lease payments and outgoings paid by the G.C. Lessee.  The Michael Harvey Entity is 
entitled to one-eighth of the lease payments and outgoings paid by the G.C. Lessee.  The application of AASB 16 Leases resulted in 
the recognition of a lease liability of $17.10 million by the G.C. Lessee as at 30 June 2023 (2022: $17.80 million).  The amount of 
lease payments and outgoings paid by the G.C. Lessee to the Gepps Cross Joint Venture for the year ended 30 June 2023 was 
$4.16 million (2022: $3.96 million).   

Each of the above transactions were executed under terms and conditions no more favourable than those which it is reasonable to 
expect would have applied if the transactions were at arm’s length. 

Annual Report 2023  Remuneration Report  (Audited)   

57 

 
 
 
 
 
Directors’ Report  |   Sustainability Report

Sustainability Report

FY23 has been a year of maturation for our approach to sustainability, with activities 
undertaken throughout the year to provide key information about the preparedness 
of each member of the consolidated entity for the changes and challenges ahead.

Subject to the oversight of the Executive Sustainability Committee and with local 
initiatives in a number of controlled entities, the Sustainability Framework first 
revealed in the FY22 Annual Report informs the activities across the three pillars of 
People, Places and Products. 

People

Places

Products

We empower our 
people through a fair 
and inclusive culture 
and support our local 
community

We operate our places to 
enhance customer experience, 
awareness and engagement 
while minimising our 
environmental impact

We deliver quality 
products encompassed 
by ethical supply chains 
and consideration of 
natural resource use

While this report looks back at the challenges and achievements 
of FY23, the Executive Sustainability Committee is already looking 
beyond FY24 in anticipation of the changing reporting landscape 
both in Australia and internationally. It is acknowledged that, 
while members of the consolidated entity are in a strong position 
to meet these challenges, there is work to be done to close gaps 
on some of the expected actions and reporting requirements 
anticipated.

Sustainability Governance 
Yoogalu Pty Limited (Yoogalu), a controlled entity of the 
Company, has established an Executive Sustainability Committee, 
which has oversight of the sustainability framework of each 
relevant member of the consolidated entity. 

Each relevant member of the consolidated entity has established 
a sustainability framework and is responsible for monitoring and 
measuring its performance against that sustainability framework.

The Executive Sustainability Committee meets regularly to review 
the performance of each relevant member of the consolidated 
entity in relation to matters relevant to the relevant sustainability 
framework and identify areas where additional focus and resource 
should be placed.

Where appropriate, the Executive Sustainability Committee seeks 
external expertise to review data and assess the sustainability 
performance of each relevant member of the consolidated 
entity. For example, external assistance was sought in relation to 
better understanding alignment to the Recommendations of the 

Taskforce on Climate-related Disclosure (TCFD) and readiness to 
prepare a Climate Statement. This work will continue throughout 
FY24 before publication of an inaugural Climate Statement in line 
with expected Federal Government reporting requirements in FY25.

There is a growing awareness of the value of sustainability as a 
strategic advantage. A number of relevant controlled entities 
have committed to the formalisation of sustainability governance 
committees to address sustainability issues in a more coordinated 
manner. As these structures mature, the Board, informed by the 
Executive Sustainability Committee and with oversight of the 
Audit and Risk Committee, will see a more consistent flow of 
information about these initiatives.

An example of the success of such a sustainability governance 
committee is the establishment of a New Zealand Sustainability 
Committee. Established in FY22, the New Zealand Sustainability 
Committee has undertaken reviews of the impact on sustainability 
of various business operations including energy consumption, 
waste management, packaging and supplier approaches to 
product production. The initiatives have not only produced 
beneficial sustainability related outcomes but have driven 
efficiencies and cost savings in the New Zealand business. 

These outcomes are consistent with the sustainability purpose 
outlined in the FY22 Annual Report:

“to create long term sustainable value for shareholders, taking 
account of the interests of relevant stakeholders, informed by the 
Statement of Values of the Company.”

58

Annual Report 2023 Sustainability Report

People

Members of the consolidated entity employ globally more than 6,500 employees. 
Further to that, approximately 10,000 employees are employed by independent 
Harvey Norman®, Domayne® and Joyce Mayne® Franchisee businesses in Australia.

Globally, each member of the consolidated entity seeks to provide customers with an 
outstanding shopping experience, delivered by engaged and well-trained employees, 
working in a diverse and inclusive environment. 

Diversity & Inclusion

The Company and each controlled entity recognises and values 
the contribution of people from a range of diverse backgrounds. 
That is as much about cultural factors as it is about age, gender, 
life experience and ability. 

Each relevant member of the consolidated entity provides 
opportunities to people of all backgrounds to join the business 
and contribute across the range of roles at both store and support 
office level. In FY23, gender balance was achieved across both 
the global employee teams and the global senior executive 
teams. The consolidated entity continues its focus on actively 
supporting and building  a diverse pipeline of future leaders and 
Senior Executive successors from a diverse talent pool of current 
employees. 

The Board of HNHL has remained unchanged since FY22. The 
CEO, Kay Lesley Page, is an Executive Director of the Company, 
and is one of only 20 women CEO’s in ASX200 companies. 
The breakdown of the HNHL Board and each member of the 
consolidated entity as a whole by gender as at the end of FY23 is 
as opposite:

Percentage

YoY Change

30-Jun-23

Men

Women

Men

Women

Chair

100% 

CEO

100% 

Board

80%

20%

Senior Executives

60% 

40%

All Employees

55% 

45%

-

-

-

-

-

-

-

-

- 

- 

Annual Report 2023 Sustainability Report

59

Directors’ Report  |   Sustainability Report (continued)

 Gender Balance - Senior Executives

60%

40%

In our FY22 Sustainability Report, we committed to a review of 
our Parental Leave Policy. The retention of skilled employees is a 
priority. One measure in Australia is the extent to which parents 
of any gender can take leave following the welcoming of a new 
family member and then return to the workplace and resume 
employment. In FY23, we report the following statistics in relation 
to parental leave and return to work, reporting a 92% return to 
work ratio following parental leave by men and women.

  Men      

  Women

Female

Male

Total

Gender Balance - All Employees

55%

45%

  Men      

  Women

Gender & Age Balance - All Employees

  Men      

  Women

25 & under

26 - 35

36 - 45

46 - 55

Over 55

Age Balance - Senior Executives

1400

1200

1000

800

600

400

200

0

Take Parental 
Leave

Returned from 
parental leave

135

61

196

120

60

180

Return rate

89%

98%

92%

Senior managers at our global headquarters, situated at 
Homebush West, conducted a review program to work on 
diversity strategies and engage a wider group of employees to 
provide input to that program. That review identified a range of 
areas where performance could be improved which have informed 
the development of the refreshed Diversity & Inclusion Framework 
and the FY24 Diversity and Inclusion Action Plan, under the four 
pillars of Lead, Build, Embed and Belong. 

The Human Resources and Health and Safety team are working 
through this data and including targets in planned projects.

Staff engagement

Each member of the consolidated entity recognises the 
value of an engaged workforce, including the benefits to 
productivity, attendance, achievement of team and company 
goals and retention. In FY23, employees had the opportunity 
to participate in engagement activities focussing on training, 
future opportunities within the business and their thoughts on 
the working environment, tools provided by relevant controlled 
entities and its progress on sustainability matters.

16%

5%

34%

In Australia, the Connect Intranet site is a source of information 
for staff. New staff joining the business are also highlighted here, 
including a story about one new employee each month, asking 
them questions about themselves and their hobbies. 

45%

  26-35      

  36-45      

  46-55      

  Over 55

Training

Across the business of each relevant member of the consolidated 
entity, employees are required to participate in training programs, 
with different groups required to undertake targeted training 
programs including privacy, sexual harassment, WHS, company 
policies and consumer protection. The amount of time invested in 
undertaking training is influenced greatly by the role the individual 
plays within the business.

60

Annual Report 2023 Sustainability Report

 
 
 
 
Employee health and safety
We care about our people and the communities that we serve 
around the world, we continually strive to learn, improve and 
positively influence their physical and psychological health  
and safety. 

During FY23, we continued to work towards this vision through 
enhancing our Health and Safety Framework and 2022-2025 
Health and Safety Strategy under the four pillars of Leadership, 
Governance, People & Culture and Risk Management. 

Enhanced governance, planning and reporting has been 
implemented within each country in which we operate and 
improvements continued to be implemented across our 
controlled entities in Australia. A focus on reviewing critical 
risks and enhancing controls has been conducted, with the 
controlled entities in Australia. Proactive Health & Safety audits 
and inspections have been completed in Australia, New Zealand, 
Singapore, Malaysia, Slovenia, Croatia, Ireland and Northern 
Ireland and enhanced reporting continues through standardisation 
of criteria and metrics across the global operations.

A range of training and education opportunities have been 
undertaken with leadership teams, management and employees, 
to continue encouraging participation as an important foundation 
of continuous improvement and safety improvement. In Australia, 
a Wellbeing Working Group has been formed to participate 
actively in consultation around Wellbeing and Engagement 
initiatives. 

In FY23, a technology solution was approved that will support 
management and reporting of Health & Safety programs across the 
global operations, to further enhance capability and performance. 
Implementation of this solution will commence in FY24.

In FY23, relevant controlled entities continued to undertake a 
range of training opportunities across Health and Safety. Focus 
areas included mental health, discrimination, harassment and 
workplace bullying, workplace drugs, alcohol and gambling, 
identifying hazards and managing risks.

Proactive Prevention, Protection & Care

Leadership

Governance

People  
& Culture

Risk  
Management

Leaders’  
commitment to health 
& safety is visible 
through their actions 
towards achieving  
our common vision

Governance 
structures drive 
accountability and 
performance across 
all areas of the 
organisation.

A consultative 
approach with 
our people that 
prioritises capability 
development 
and a continuous 
improvement safety 
culture.

A robust risk 
management 
approach underpins 
the Health & Safety 
Management 
System enabled by 
technology

Health & Safety Framework

Legal & Regulatory Environment

Global Health and Safety Framework

Data Security and Privacy

Each member of the consolidated entity is committed to the safe handling of personal information of customers and staff and the 
maintenance of confidentiality of data in systems used by the business globally. We maintain a strong governance structure to 
support and provide oversight of privacy and security related activities, comprising senior management of Yoogalu Pty Limited 
and representatives from certain controlled entities. 

Given the exponential growth in cybercrime and the advent of more rigorous privacy regimes such as General Data Protection 
Regulation, having and maintaining an effective and efficient Information Security/Cyber framework is of vital importance.

In FY23, the global data security controls of the consolidated entity continued to be improved as part of an ongoing global 
security strategy.

Staff in each of our relevant controlled entities participate in privacy awareness training programs which focus on operational 
activities involving privacy compliance risk. Any new software initiative and the renewal of any software subscription is required to 
undergo a privacy impact assessment before approval is provided for that initiative.

Annual Report 2023 Sustainability Report

61

Directors’ Report  |   Sustainability Report (continued)

Community Engagement and Sponsorship

Members of the consolidated entity have invested in the following sponsorships throughout FY23 to bolster engagement with local 
communities to continue to enhance and promote the brands.

Women in Sport
Harvey Norman® is one of the largest corporate sponsors of Australian women’s 
sport with support that spans over a dozen sports, teams, clubs and individual 
athletes, from the juniors through to the elite levels. This sponsorship is 
complemented by an extensive investment in broadcast sponsorships aimed at 
expanding the audience and fan base of women’s sports.

Ariarne Titmus 

Harvey Norman® 
Brand Ambassador 
& Olympic Gold 
Medalist

Amongst the progress made in FY23, the NRL Women’s State of Origin 
increased to a two game series with record attendees at both games plus 
broadcast audiences of over 650,000. The NRLW expanded to a 10 team 
Premiership with the addition of four new teams. 

As we head into a Paralympic and Olympic cycle with Paris 2024, Harvey 
Norman® will amplify support to ensure our teams, women and men, are able to 
perform at their best on a world stage.

Montana Atkinson

Harvey Norman® Brand 
Ambassador & Para-swimmer

Alicia Eva 

Captain of 
the GIANTS 
AFLW Team

Sally Fitzgibbons 

Harvey Norman® Brand 
Ambassador & World 
Surf League Surfer

NRL Harvey 
Norman National 
Championships 

2023 Team of the 
Tournament 

NRLW 2023 /Players

Canberra Raiders: Zahara Temara, Cowboys: Francesca Goldthorp, Titans: Taliah Fuimaono, St George: Tyla Nathan-Wong,  
Roosters: Isabelle Kelly, Eels: Kennedy Cherrington , Broncos: Jasmine Fogavini, Tigers: Kezie Apps, Sharks: Emma Tonegato,  
Knights: Tamika Upton

62

Annual Report 2023 Sustainability Report

Good360 Australia

The past 12 months have seen Australian communities begin the 
long recovery from floods and the COVID-19 pandemic directly into 
the cost-of-living crisis. Harvey Norman® has continued to sponsor 
Good360 Australia and their national network of charities and 
disadvantaged schools. During FY23, Harvey Norman® has donated 
furniture which was purposefully directed to charities engaged in 
Flood Recovery, Domestic Violence, Homelessness, and Youth 
Foster Care, addressing some of the most pressing social issues 
faced by Australian communities today. 

Harvey Norman® Scholarship - Western Sydney 
University 
Since 2015, Harvey Norman® has created nearly 100 Student 
Scholarships at Western Sydney University. 83 students have 
graduated to date with another 11 to graduate by the end of 
2024. The Scholarship program has supported refugee women, 
high achieving women, and women from low socio- economic 
backgrounds. Many of these women, predominately from Western 
Sydney, have worked hard to overcome social and economic 
disadvantage and have found the support of a Harvey Norman® 
Scholarship to be life changing for themselves, and their families. 

What Ability
Harvey Norman® is proud to sponsor What Ability, an 
NDIS registered disability support service that exists to 
bring happiness to people living with a disability. What 
Ability supports ages 4 to 65 with community-based day 
programs and overnight camps across the country.

Currently What Ability has over 600 participants living 
with a disability and over 500 registered support workers 
including over 80 athletes.

Harvey Norman® supports What Ability’s vision to build an 
inclusive world that supports all abilities in all communities. 
Our sponsorship includes facilitating camps, in store 
experiences, support to families, accessible shopping 
times and other exciting opportunities.

Legacy 

In 1923, Legacy made a promise to help veterans’ families carry 
on with their lives after the loss or injury of their loved one. It was 
a simple promise that Legacy keeps today; providing the same 
stability, guidance and assistance that a partner would normally 
provide to his or her family. In 2023, Legacy is celebrating their 
centenary with The Legacy Centenary Torch Relay with Harvey 
Norman® coming on board as a ‘Leading Light’ sponsor, providing 
funding and technology equipment for the journey. Beginning 
in Pozieres, France in the lead up to ANZAC Day in 2023, the 
Centenary Torch travelled around the world, stopping at all 45 
Legacy Clubs worldwide. 

Annual Report 2023 Sustainability Report

63

Directors’ Report  |   Sustainability Report (continued)

T E A M   P A R T N E R

AOC & Paralympics Australia 

The Australian Olympic and Paralympic teams are well 
advanced in their preparations for the Paris 2024 Olympic 
and Paralympic Games. The culmination of years, sometimes 
decades of training, it’s an exciting time for all Australians who 
reap the benefits of the efforts and tenacity of our athletes. 
Harvey Norman® is proud to support the Australian Olympic 
Committee for the first time and the extension of the three year 
Harvey Norman® sponsorship with Paralympics Australia.

The sponsorship with AOC will assist sending three teams 
overseas in the next two years.

•  2023 Australian Pacific Games Team (Solomon Islands) 

•  2024 Australian Winter Youth Olympic Team (Gangwon 

2024)

•  2024 Australian Olympic Team (Paris 2024)

The multi-faceted sponsorship between Harvey Norman® and 
Paralympics Australia will continue to drive the Paralympic 
movement through education and breaking down stigmas 
surrounding disabilities. We will continue to expand exclusive 
content production for profiling athletes and their sports, the 
development of internal education modules and ongoing 
support for Paralympics Australia’s grassroots Multi-Sport  
Days program. 

Sydney Kings and Sydney Flames Sponsorship
In FY24, Harvey Norman® will activate a new sponsorship with 
the Sydney Kings and Sydney Flames. Together, the focus will be 
on developing pathways for young female players and officials, 
growing the game in Greater Western Sydney and increasing 
participation and access to elite level basketball games in regional 
NSW. The aim is to elevate women’s basketball, foster community 
engagement and expand pathways through training, education, 
employment, and mentorship.

64

Annual Report 2023 Sustainability Report

 
 
 
 
Spark Futbol 
For the second year, Harvey Norman® has supported Spark 
Futbol as part of the ‘Partnership 4 Purpose’ Program 
by donating registration fees and providing financial 
relief for players and parents plus assisting with program 
development costs. The 2023 Academy Player Development 
Accelerator program allows players the opportunity to 
reach long term potential and accelerate development as 
individuals and groups. 

GIANTS – More than Sponsorship 
Harvey Norman® is proud to continue its sponsorship with the 
GIANTS women’s football program and men’s football program, 
focusing on supporting the community and fostering diversity 
through grassroots clubs. With shared Western Sydney origins 
and common values of inclusion and integrity, Harvey Norman® 
and the GIANTS are working together to make a positive impact 
across Greater Western Sydney.

Harvey Norman® has worked with the GIANTS to highlight the 
profiles of their draftees during the 2023 season, with Harry 
Rowston and Nick Madden both being products of the GIANTS 
Academy program.

As presenting sponsor of the GIANTS Kids Take Over Round, 
Harvey Norman® collaborated with both the GIANTS and What 
Ability to deliver unique game day experiences for What Ability 
participants at GIANTS Stadium. The participants took part in 
pre-game on field experiences such as the coin toss, ball delivery 
and guard of honour, then stayed to watch the game with their 
support workers and families.

Surfing Australia – Rising 7 Camp 
Through the Harvey Norman® sponsorship of Surfing Australia, 
a group of seven athletes were chosen as representatives of the 
top female talent of their age group. The objective of this camp 
was to help High-Performance females in this age group, to 
retain them in the pathway as they transition through an often-
challenging period. Hosted by seven time World Champion 
Layne Beachley, this camp was about challenging, empowering 
and inspiring the next generation of Female surfers. Young Ellie 
Harrison took out the title and won $10,000 support from  
Harvey Norman® and a year’s mentoring from Layne.

NRL All-Stars 
Harvey Norman® has been the proud naming rights sponsor 
of the NRL All-Stars since its inception in 2010. In 2023, The 
NRL Harvey Norman® All-Stars match was played for the first 
time outside of Australia in Rotorua, New Zealand. In the 
week leading up to the match the Harvey Norman® Rotorua 
store hosted all 80 players from all four teams, the Male and 
Female, Indigenous and Maori sides. The afternoon began 
with an Indigenous and Maori Cultural performance which 
created a powerful atmosphere and a great start to the event. 
The local community were able to get up close and personal 
with their favourite players while having their team photos 
signed as well as the opportunity to have their photo taken 
with team members. The event was a huge success with over 
300 fans in attendance.

The Men’s Indigenous All-Stars took the Arthur Beetson 
Trophy from the Maori All-Stars for the first time in 4 years 
with a 28-24 victory in Rotorua, while in the Women’s match 
the Maori All-Stars defeated the Indigenous Women’s All-
Stars 16-12.

Annual Report 2023 Sustainability Report

65

Directors’ Report  |   Sustainability Report (continued)

Harvey Norman® Brand Ambassadors

Ariarne Titmus
Harvey Norman® is proud to continue to support Australian swim champion 
Ariarne Titmus from her journey to Tokyo 2020, her success at the 2022 
Commonwealth Games, her recent World Championship gold and her ongoing 
preparation for Paris 2024. 

Since her Olympic debut, Ariarne has achieved Gold Medallist status in multiple 
events and the success has continued in her preparation for the 2024 Olympics 
achieving gold in both the 400m and 800m at the 2023 World Championship 
Trials and the Australian Swimming Championships. Her 400m freestyle win at 
the 2023 World Swimming Championships, was feted by media as the ‘race of 
the century’ in which Ariarne defeated both recent world record holders in Katie 
Ledecky & Summer McIntosh with a new world record to secure her place as the 
undisputed champion of middle-distance swimming. This garnered worldwide 
media attention and has set the scene for what will no doubt again be the race 
to watch at the upcoming Olympics in Paris 2024. 

Outside of the pool, Ariarne has established herself as a consummate media 
performer and swimming commentator recently co-presenting the 2022 World 
Swimming Short Course event for Channel 9. A keen foodie with a passion for 
the culinary arts, Ariarne is also a fan of other sports, especially AFL & Tennis. 
Ariarne is looking forward to the opportunity to make history in Paris 2024 & 
become our greatest ever individual gold medal winner.

Jye Edwards
Harvey Norman® continues to support Paris 
2024 hopeful Jye Edwards. Jye is an Australian 
middle distance runner who overcame injury 
and illness to compete at the Tokyo 2020 
Olympic Games. 

Jye has also faced injury in his preparations 
for Paris 2024 however has since hit his stride, 
recently winning the Run the Tan in Melbourne 
with a time which puts him at 7th all-time for 
the track. 

Jye has been training in Europe and will 
continue to work towards his goal of 
representing Australia for the second time at 
the Paris 2024 Olympic Games. 

Montana Atkinson 
Harvey Norman® continues to support Montana 
Atkinson on her journey as she strives to compete at 
the Paris 2024 Paralympic Games. Harvey Norman® has 
supported Montana since 2022 following on from her 
receiving the Champions of Sport award at the 2021 
Harvey Norman Gold Coast Women of the Year. 

Montana has achieved great success already as a para-
swimmer, setting State Records and winning medals in 
multiple events plus being named the Commonwealth 
Games Australia Emerging Athlete of the Month in 
April 2023 and Swimming Gold Coast Awards’ Female 
Para Swimmer of the Year, among other achievements. 

Montana’s main goal is to make her Paralympic debut 
at Paris 2024. 

66

Annual Report 2023 Sustainability Report

Places

The Places in which Harvey Norman® 
operates are incredibly important to us. 
They serve multiple purposes, from a 
place of work for the people employed 
by the business operating from the 
site, to being the place in which we 
meet consumers and strive to provide 
the best possible experience that 
allows customers to engage with and 
understand the benefits to them of the 
products that are sold there. Each site 
then has a responsibility to minimise 
the environmental impact of their 
operations, whether that is via energy 
efficient operations or managing waste 
streams generated at the site, through 
to engagement with suppliers about the 
products that are available to be sold.

The warehouses supporting these sites also play an important 
role in controlling the environmental footprint. That can be as 
simple as the waste takeback programs operated by sites for used 
consumer goods that are included in recycling programs, through 
to the efficient planning of delivery schedules to minimise the 
usage of fuel in delivery vehicles.

To assist the consolidated entity to obtain advice and provide 
influence in areas relevant to the operation of the places, 
Harvey Norman® is a member of the following organisations and 

associations to support our commitment to environmental and 
social responsibility: 

•  Energy Users Association of Australia 

•  National Retailers Association 

•   Australian Bedding Stewardship Council  

(founding member and Board representation)

•  Consumer Electronics Association

1. Waste and circular economy 
Governments and consumers in the countries in which Harvey Norman® operates continue to increase expectations on the makers 
and sellers of goods to create and participate in product stewardship programs. Some jurisdictions are moving faster than others to 
ban certain items, such as expanded polystyrene, in packaging for products.

Relevant members of the consolidated entity has continued to work with suppliers and recycling / product stewardship schemes 
globally to provide consumers with simple solutions to recycle their old products and to divert waste from landfill. Each region 
has reported the successful diversion of a substantial portion of their waste streams from landfill and the operation of product 
stewardship schemes. 

Annual Report 2023 Sustainability Report

67

 
 
 
 
Directors’ Report  |   Sustainability Report (continued)

New Zealand

New Zealand sites divert more than 22% of waste collected from landfill, including cardboard, plastic and 
polystyrene waste. This figure has remained stable in recent years and is below the outcomes from franchised 
complexes in Australia. The New Zealand Sustainability Committee is currently seeking advice from waste 
management experts about how to increase this diversion percentage.

Singapore

Singapore continues to participate in the E-waste Extended Producer Responsibility scheme, taking back air 
conditioners, fridges, washers and televisions and providing e-waste collection bins in store for mobile phones 
and tablets, desktop computers, batteries, light bulbs and computer peripherals.

Malaysia

Company-operated stores in Malaysia report a 45% diversion rate for waste at retail sites, recycling cardboard, 
plastic and polystyrene.

Ireland and 
Northern Ireland

Our Irish business participates in the Waste Electrical and Electronic Equipment (WEEE) scheme, recycling 
kitchen appliances including fridges, washing machines, dishwashers, cookers etc as well as smaller items like 
kettles, toasters, blenders, remote controls, batteries or electric toothbrushes, which allows valuable resources 
including plastics, metals and glass to be recovered for further use in manufacturing, and ensures hazardous 
waste is disposed of safely. Company-operated stores in Ireland also recycled more than 11,000 mattresses in 
FY23, partnering with Eco Mattress Recycling and Bounce Back Recycling. For every three mattresses sold by 
Harvey Norman in Ireland, one is recycled.

Croatia

Company-operated stores in Croatia divert more than 2/3 of their waste from landfill. Stores collect and recycle 
items such as paper, cardboard, wood, damaged goods and construction waste. Municipal waste collections in 
Croatia cater for other waste streams such as e-waste and plastics. 

Slovenia

Company-operated stores in Slovenia are included within a national program administered by the Slopak 
company, which includes programs for recycling products such as electrical and electronic equipment, batteries 
and product packaging. Waste stream separation occurs at the store and is collected by waste management 
companies.

In Australia, independent franchisee businesses provide a range of recycling services for their customers, particularly for e-waste, 
mattresses and polystyrene collected from the packaging of consumer goods.

Mattress recycling by Harvey Norman® and Domayne® independent franchisees resulted in the recovery of 178 tonnes of steel, 37 
tonnes of foam and 64 tonnes of timber that may otherwise have gone to landfill.

Franchisee businesses also recycle polystyrene collected from the packaging of consumer goods.

In FY23, independent franchisees in Australia recycled more than 4,000 tonnes of cardboard and paper and more than 11 tonnes of  
soft plastics.

During FY23, each independent Harvey Norman®, Domayne® and Joyce Mayne® franchisee made the choice to cease to provide plastic 
bags to their customers. By the end of FY24, no customer of a franchisee business in Australia will receive a soft plastic bag with their 
purchase of goods. Paper bags are available for customers at each franchised complex.

Climate Change impact and resilience 

As an owner of property across many regions and a customer of landlords in many locations, relevant controlled entities regularly 
undertake and update risk assessments in respect of our global portfolio of stores, warehouses and support offices. We use scenario 
planning and analysis to identify and mitigate flooding, cyclone and bushfire climate change risk.

Our risk assessments also address product and supply chain risk as it relates to climate change. The diverse and geographically 
dispersed nature of our business model provides us some insulation from major financial impact from climate risks in our properties and 
supply chains, but we remain acutely aware of the constantly changing nature of the impacts of climate change on the world economy.

68

Annual Report 2023 Sustainability Report

Risk Description and Impact

Category of Risk

Treatment/Mitigation Plan and Actions

Regulatory Change - Climate Change

Risk Description: 
Regulatory changes resulting in increased 
reporting and emissions reduction 
requirements, posing a risk of non-compliance.

Compliance

Current Control 
Mapping current and emerging regulatory changes for 
each jurisdiction Harvey Norman® operates.

Implementing a framework to ensure compliance by each 
controlled entity with regulatory obligations.

Shifting market sentiment - Climate Change 

Risk Description: 
In the transition to a low carbon economy, 
consumer and investor sentiment shifts 
towards more ethical and sustainable products, 
resulting in potential reputational risks for the 
brand should Harvey Norman® fail to respond 
to market signals. 

Property risks - Climate Change

Risk Description: 
Increased frequency and severity of acute 
climate impacts, such as storms, floods and 
bushfires, resulting in increased risk of damage 
to the consolidated entity’s owned and leased 
assets and/or unavailability of insurance / rising 
cost of insurance premiums.

Supply Chain risks - Climate Change

Risk Description: 
In the transition to a low carbon economy, the 
costs of items and materials from suppliers 
may significantly increase, resulting in reduced 
availability of goods and increased costs 
passed through from our suppliers.

Impacts to business operations -  
Climate Change 

Risk Description: 
Physical acute climate impacts such as storms, 
floods, bushfires, earthquakes and tsunamis 
may disrupt trade and logistics from suppliers 
to Harvey Norman® complexes and company-
operated stores.

Carbon Management

Risk Description: 
Risks relating to carbon reduction efforts across 
our value chain, including interruptions and/
or increased costs within the supply chain, 
increased operational costs utilised for energy 
efficiency improvements, and carbon-related 
liability from imposed mandates or regulations.

Environment

Environment

Current Control 
Considering climate change resilience as an active part 
of our long-term strategy, planning and business model 
discussions.

Enhancing our value creation story, communicating our 
climate-related actions and performance to stakeholders. 

Creating disaster recovery and business continuity 
response and contingency plans.

Current Control 
Performing likelihood and consequence assessments of 
climate change hazards for future property investments.

Conducting regional climate change risk modeling across 
our global property portfolio and implement appropriate 
climate change risk mitigation strategies.

Developing environmental and social risk policies for the 
Property function specifically.

Monitor insurance availability.

Current Control 
Monitoring of unexpected or significant price increases 
from suppliers.

Environment

Market trend analysis of sectors most exposed to 
transition and physical climate risks.

Suppliers making their own arrangements to mitigate this 
risk.

Environment

Current Control 
Asset management program including strategic 
positioning of suppliers to Harvey Norman® complexes 
and company-operated stores.

Awareness raising and climate capability exercises.

Monitor insurance availability. 

Current Control 
Utilising existing asset management processes to reduce 
carbon footprint (e.g., installing solar technologies, 
energy efficiency improvements)

Environment

Obtaining Power Purchase Agreements (PPAs).

Purchasing of carbon offsets.

Annual Report 2023 Sustainability Report

69

Directors’ Report  |   Sustainability Report (continued)

Energy usage and emissions 

While energy usage has been tracked extensively in Australia for Harvey Norman®, Domayne® and Joyce Mayne® franchisees, 
consumption of energy in other company-owned businesses overseas has been closely tracked for the past four years.

In that timeframe, energy consumption has risen by 13% for company owned operations, driven largely by increases in Malaysia 
and Ireland. This has had a limited impact on emissions, mainly due to the Irish business contracting 100% renewable electricity for 
that region.

In FY23, the Scope 1 and 2 emissions measured for Harvey Norman® complexes and company-operated stores include fuel use in 
company owned vehicles and energy usage at sites. Relevant controlled entities are in the process of setting up further information 
capture programs to include emissions from air conditioning for subsequent reporting periods. Relevant controlled entities will 
soon have in place improved methods of information capture across all other Scope 1 and 2 emissions sources from international 
company owned operations to ensure completeness of data sets and auditability of data, as we do already in Australia.

Solar panels installed on the roof of the Ljubljana store in Slovenia.

The Slovenian business has demonstrated a reduction in 
consumption (12%) from the installation of solar arrays on 
four (soon to be five) sites.

The solar panel installation program for company owned 
property in Australia slowed in FY23, with only one site 
and four more arrays added to the program. Production 
of energy from installed solar arrays improved with the 
reduction in rain across large parts of eastern Australia, with 
output growing to 7,800 megawatt hours against last year’s 
figure of 6,848 megawatt hours. Average generation per 
array also improved to 116.7 megawatt hours, up from 113 
megawatt hours per annum.

Ambient lighting 

Scope 3 emissions – Space Furniture

Ambient lighting accounts for approximately 30% of electricity 
consumption in a typical Harvey Norman® complex or company-
operated store.

In FY23, a global review of the approach to lighting grid 
placement and technology was commenced, with a view to 
standardising the grid for better lighting efficacy, light colour and 
life span, compliant with the BCA standard.

The project has identified options to treat the identified issues, 
including discoloration of diffusers and heat, while delivering 
a decrease to energy consumption and maintenance costs by 
increasing the use of LED fixtures across a broader part of the store.

In FY23, relevant controlled entities commenced the collection 
of fuel data from all company owned operations with a view to 
more accurately calculating Scope 1 carbon emissions from these 
sources.

Relevant controlled entities are preparing to enhance external 
climate related financial reporting requirements over the next 
few years, with programs underway to commence measurement 
of Scope 3 emissions. Under present assumptions, the Scope 
3 emissions are likely to comprise most of the carbon footprint 
globally, with these emissions embedded in goods purchased 
from suppliers and resold at Harvey Norman® complexes and 
company-operated stores. 

Launched in 1993, Space Furniture® is the leading voice in design 
retailing across South East Asia. Five architect-designed showrooms 
– Sydney, Melbourne, Brisbane, Singapore and Kuala Lumpur, 
feature collections curated to meet the specific needs of design 
lovers and the broader requirements of the architecture and 
interiors industry, with design scope for residences, multi-residential 
developments, hotels, restaurants and workplace interiors.

In FY23, Space Furniture® undertook a project to calculate the 
carbon emissions, including Scope 3 emissions across a sub-
section of their overall product supply chain.

For Space Furniture, the process had a very positive outcome, 
where not only were the emissions able to be calculated, but 
working with the suppliers, Space Furniture® was able to identify 
opportunities for consolidation of freight to both reduce emissions 
and costs for the business.

Space Furniture® is also working with suppliers to identify 
alternative transport channels for goods.

Task Force on Climate related Financial 
Disclosures (TCFD)

The Executive Sustainability Committee is closely monitoring  
the Australian Federal Government’s consultation process in 
relation to mandatory reporting of climate-related financial 
information in Australia. 

70

Annual Report 2023 Sustainability Report

Products

Harvey Norman® takes great pride in the 
quality of the products that are sold through 
complexes and company-operated stores 
representing our brands. We are consistently 
mindful of the need to be working with 
suppliers to ensure that products offered to 
consumers are safe and come from ethical 
supply chains, including the sourcing of raw 
materials through to manufacture and delivery.

Product safety and sustainability 

Packaging / supply chain waste 

Most Harvey Norman® complexes and company-operated stores 
operate with recycling facilities for packaging associated with 
products. Suppliers to Harvey Norman® franchisees and company-
operated stores are making changes to their own product 
packaging, targeting the removal of plastics and expanded 
polystyrene from product packaging.

Franchised complexes in Australia and company-operated stores 
in New Zealand have undertaken reviews of the packaging offered 
to consumers in-store or online. Sourcing activities for packaging 
product are guided in the Pacific region by the Sustainable 
Packaging Guidelines published by the Australian Packaging 
Covenant. A relevant controlled entity reports publicly under the 
Australian Packaging Covenant and progress over time is able to 
be viewed in these documents. 

Engagement with suppliers on product 
sustainability / safety

There is a significant shift in sentiment from both consumers and 
regulators, about product durability, repairability and claims made 
about the sustainability credentials of the product. Governments 
in the EU particularly, have taken a strong position about 
durability and the right to repair products in the electrical and 
electronics industries. This will have an impact around the globe 
as manufacturers adapt to these requirements. 

Furniture and bedding products offered for sale by company 
owned stores in New Zealand and franchisees in Australia are 
subject to an external quality assurance program that includes 
assessment of the compliance of the product with mandatory 

safety standards and sourcing of timbers, against the Forestry 
Stewardship Council standards. Some suppliers are also now 
including recycled textiles as part of their product offering and 
these claims are also tested by the quality assurance process. 

Human Rights

At the core of our Statement of Values is our commitment to act 
with integrity and behave responsibly. This extends beyond our 
own business and shapes how we interact with other businesses, 
including suppliers. A controlled entity operates a central program 
to comply with reporting requirements under the Modern Slavery 
laws in Australia. This program enables each controlled entity to 
undertake its own due diligence activities with suppliers as part of 
any ongoing relationship.

In FY23, a relevant controlled entity has taken a deeper look at 
the supply chains of a range of electrical and electronics suppliers, 
as well as manchester manufacturers and suppliers globally.

The responses from the suppliers surveyed indicated that there 
is a level of recognition of modern slavery issues. Many of the 
supplier businesses require an adherence to a supplier Code of 
Conduct, which is audited, and others require an audit of the 
operations of the supply chain member to prove the correct 
treatment of people working in that supply chain.

In addition, relevant controlled entities conducted their own 
modern slavery compliance reviews with suppliers, including 
engaging with suppliers about recognition of modern slavery 
issues and obligations of suppliers within supply chains.

Annual Report 2023 Sustainability Report

71

Directors’ Report 

Auditor Independence and Non-Audit Services 

During the year, the auditors of Harvey Norman Holdings Limited, Ernst & Young, provided non–audit services to the consolidated 
entity.  In accordance with the recommendation from the Audit & Risk Committee of the Company, the directors are satisfied that 
the provision of the non-audit services during the year is compatible with the general standard of independence for auditors 
imposed by the Corporations Act 2001.  Also, in accordance with the recommendation from the Audit & Risk Committee, the 
directors are satisfied that the nature and scope of each type of non–audit service provided means that auditor independence was 
not compromised. 

Details of the amounts paid or payable to the auditor, Ernst & Young, for the provision of non–audit services during the year ended 
30 June 2023 are outlined in Note 30. Remuneration of Auditors of this annual report.  

The directors received the following declaration from the auditor of Harvey Norman Holdings Limited. 

Ernst & Young  
200 George Street 
Sydney  NSW  2000 Australia 
GPO Box 2646 Sydney  NSW  2001 

Tel: +61 2 9248 5555 
Fax: +61 2 9248 5959 
ey.com/au 

Auditor’s Independence Declaration to the Directors of Harvey Norman 
Holdings Limited 
As lead auditor for the audit of the financial report of Harvey Norman Holdings Limited for the financial year ended 30 June 2023,  
I declare to the best of my knowledge and belief, there have been: 

a.  No contraventions of the auditor independence requirements of the Corporations Act 2001 in relation to the audit;  

b.  No contraventions of any applicable code of professional conduct in relation to the audit; and  

c.  No non-audit services provided that contravene any applicable code of professional conduct in relation to the audit. 

This declaration is in respect of Harvey Norman Holdings Limited and the entities it controlled during the financial year. 

Ernst & Young 

James Karekinian 
Partner 
Sydney 
29 September 2023 

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards 

Signed in accordance with a resolution of the directors. 

G.HARVEY   
Chairman  

Sydney 
29 September 2023 

K.L. PAGE 
Director and Chief Executive Officer 

Sydney 
29 September 2023 

72 

Annual Report 2023  Directors’ Report 

 
 
 
 
Ernst & Young
200 George Street
Sydney  NSW  2000 Australia
GPO Box 2646 Sydney  NSW  2001

Tel: +61 2 9248 5555
Fax: +61 2 9248 5959
ey.com/au

Independent auditor’s report to the members of Harvey Norman Holdings
Limited

Report on the audit of the financial report

Opinion
We have audited the financial report of Harvey Norman Holdings Limited (the Company) and its
subsidiaries (collectively the Group), which comprises the consolidated statement of financial position
as at 30 June 2023, consolidated income statement, consolidated statement of comprehensive
income, consolidated statement of changes in equity and consolidated statement of cash flows for the
year then ended, notes to the financial statements, including a summary of significant accounting
policies, and the directors’ declaration.

In our opinion, the accompanying financial report of the Group is in accordance with the Corporations
Act 2001, including:

a. Giving a true and fair view of the consolidated financial position of the Group as at 30 June 2023

and of its consolidated financial performance for the year ended on that date; and

b. Complying with Australian Accounting Standards and the Corporations Regulations 2001.

Basis for opinion
We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under
those standards are further described in the Auditor’s responsibilities for the audit of the financial
report section of our report. We are independent of the Group in accordance with the auditor
independence requirements of the Corporations Act 2001 and the ethical requirements of the
Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional
Accountants (including Independence Standards) (the Code) that are relevant to our audit of the
financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with
the Code.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis
for our opinion.

Key audit matters
Key audit matters are those matters that, in our professional judgment, were of most significance in
our audit of the financial report of the current year. These matters were addressed in the context of
our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide
a separate opinion on these matters. For each matter below, our description of how our audit
addressed the matter is provided in that context.

We have fulfilled the responsibilities described in the Auditor’s responsibilities for the audit of the
financial report section of our report, including in relation to these matters. Accordingly, our audit
included the performance of procedures designed to respond to our assessment of the risks of
material misstatement of the financial report. The results of our audit procedures, including the
procedures performed to address the matters below, provide the basis for our audit opinion on the
accompanying financial report.

A member firm of Ernst & Young Global Limited
Liability limited by a scheme approved under Professional Standards Legislation

73

1.  Valuation of Freehold Investment Properties and Owner-Occupied Properties

Why significant 

Freehold Investment properties and owner-
occupied properties (collectively, “properties”) 
represent 53% of the Group’s total assets at
30 June 2023.

Investment properties are carried at fair value 
with changes in fair value recognised in the 
income statement. Note 14 of the financial 
report describes the basis upon which fair value 
has been determined.

Owner-occupied properties, represented as
Land and Buildings are carried at fair value, with 
fair value increments / decrements above cost 
recognised in equity and increments / 
decrements lower than cost recognised in the 
profit and loss. Note 12 of the financial report 
describes the basis upon which fair value has 
been determined.

Fair value is assessed by the Directors with 
reference to external independent property 
valuations, internal valuations or management 
review and are based on market conditions 
existing at the reporting date.

Valuation of investment properties and owner-
occupied properties was considered a key audit 
matter given:

► the value of the properties relative to total

assets of the Group;

► the extent of judgement exercised by both
independent valuation specialists and the 
Directors in determining fair value; and

► by their nature, the use of Directors’

valuations.

How our audit addressed the key audit matter

Our audit procedures included the following:

► Assessed the Group’s accounting policies
with respect to investment properties and
owner-occupied properties for compliance
with Australian Accounting Standards.

► Assessed the work of those responsible for
the internal valuations and the work of the
independent valuation specialists, upon
which the Directors’ valuations are based,
by considering their qualifications,
competence and objectivity.

► For a sample of properties subject to

external independent property valuations,
internal valuations or management review
we:

o Assessed the reasonableness of key

assumptions used in these valuations
with reference to external market
evidence;

o We involved our real estate valuation

specialists to assist with the assessment
of the valuation assumptions and
methodologies used;

o Tested the mathematical accuracy of
both internal and external valuations;

o Assessed the accuracy of tenancy

schedules which are used as source
data in the property valuations by
testing a sample of leases to signed
lease documents.

► Evaluated the suitability of the valuation

methodology across the portfolio based on
the type of asset.

► Considered the disclosures included in Note
1, Note 12 and Note 14 of the financial
report.

74

A member firm of Ernst & Young Global Limited
A member firm of Ernst & Young Global Limited
Liability limited by a scheme approved under Professional Standards Legislation
Liability limited by a scheme approved under Professional Standards Legislation

2. Recoverability of Receivables from Franchisees

Why significant

At 30 June 2023, the value of receivables due
from franchisees was $840.9 million
representing 11% of the Group’s total assets.

Note 7 of the financial report describes the
nature of the balances receivable from
franchisees and outlines the accounting policy in
relation to receivables from franchisees.

The recoverability of receivables from
franchisees was considered a key audit matter
given the value of the balance and the
judgements exercised by the Group in making
their recoverability assessment.

How our audit addressed the key audit matter

Our audit procedures included the following:

► Evaluated the Group’s assessment of the

recoverability of receivables from
franchisees.

► Performed a range of scenario analysis in
considering assumptions applied by
management in determining the
recoverability of receivables from
franchisees.

► For a sample of franchisee receivables, we
obtained confirmation from the franchisees
acknowledging the amounts owing to the
Group at year end.

► Reviewed a sample of General Security
Deeds between the franchisees and the
Group that provides the Group with security
over the assets of franchisees, consisting
mainly of franchisee inventory.

► Considered the value of assets provided as
security by the franchisees against the
franchisee receivable balances.

► Enquired of management and considered
any evidence arising post year end of
adverse performance of the franchisees,
which could impact the recoverability of
receivables from franchisees.

► Considered the adequacy of the disclosures

included in Note 7 of the financial report.

A member firm of Ernst & Young Global Limited
Liability limited by a scheme approved under Professional Standards Legislation

75

Information other than the financial report and auditor’s report thereon
The directors are responsible for the other information. The other information comprises the 
information included in the Company’s 2023 Annual Report but does not include the financial report 
and our auditor’s report thereon.

Our opinion on the financial report does not cover the other information and accordingly we do not 
express any form of assurance conclusion thereon, with the exception of the Remuneration Report 
and our related assurance opinion.

In connection with our audit of the financial report, our responsibility is to read the other information 
and, in doing so, consider whether the other information is materially inconsistent with the financial 
report or our knowledge obtained in the audit or otherwise appears to be materially misstated.

If, based on the work we have performed, we conclude that there is a material misstatement of this 
other information, we are required to report that fact. We have nothing to report in this regard.

Responsibilities of the directors for the financial report
The directors of the Company are responsible for the preparation of the financial report that gives a 
true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001 
and for such internal control as the directors determine is necessary to enable the preparation of the 
financial report that gives a true and fair view and is free from material misstatement, whether due to 
fraud or error.

In preparing the financial report, the directors are responsible for assessing the Group’s ability to 
continue as a going concern, disclosing, as applicable, matters relating to going concern and using the 
going concern basis of accounting unless the directors either intend to liquidate the Group or to cease 
operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial report
Our objectives are to obtain reasonable assurance about whether the financial report as a whole is 
free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that 
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an 
audit conducted in accordance with the Australian Auditing Standards will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or error and are considered material 
if, individually or in the aggregate, they could reasonably be expected to influence the economic 
decisions of users taken on the basis of this financial report.

As part of an audit in accordance with the Australian Auditing Standards, we exercise professional 
judgment and maintain professional scepticism throughout the audit. We also:

► Identify and assess the risks of material misstatement of the financial report, whether due to 

fraud or error, design and perform audit procedures responsive to those risks, and obtain audit
evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not 
detecting a material misstatement resulting from fraud is higher than for one resulting from 
error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the
override of internal control.

76

A member firm of Ernst & Young Global Limited
Liability limited by a scheme approved under Professional Standards Legislation

► Obtain an understanding of internal control relevant to the audit in order to design audit

procedures that are appropriate in the circumstances, but not for the purpose of expressing an
opinion on the effectiveness of the Group’s internal control.

► Evaluate the appropriateness of accounting policies used and the reasonableness of accounting

estimates and related disclosures made by the directors.

► Conclude on the appropriateness of the directors’ use of the going concern basis of accounting
and, based on the audit evidence obtained, whether a material uncertainty exists related to
events or conditions that may cast significant doubt on the Group’s ability to continue as a going
concern. If we conclude that a material uncertainty exists, we are required to draw attention in
our auditor’s report to the related disclosures in the financial report or, if such disclosures are
inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up
to the date of our auditor’s report. However, future events or conditions may cause the Group to
cease to continue as a going concern.

► Evaluate the overall presentation, structure and content of the financial report, including the

disclosures, and whether the financial report represents the underlying transactions and events
in a manner that achieves fair presentation.

► Obtain sufficient appropriate audit evidence regarding the financial information of the entities or

business activities within the Group to express an opinion on the financial report. We are
responsible for the direction, supervision and performance of the Group audit. We remain solely
responsible for our audit opinion.

We communicate with the directors regarding, among other matters, the planned scope and timing of
the audit and significant audit findings, including any significant deficiencies in internal control that we
identify during our audit.

We also provide the directors with a statement that we have complied with relevant ethical
requirements regarding independence, and to communicate with them all relationships and other
matters that may reasonably be thought to bear on our independence, and where applicable, actions
taken to eliminate threats or safeguards applied.

From the matters communicated to the directors, we determine those matters that were of most
significance in the audit of the financial report of the current year and are therefore the key audit
matters. We describe these matters in our auditor’s report unless law or regulation precludes public
disclosure about the matter or when, in extremely rare circumstances, we determine that a matter
should not be communicated in our report because the adverse consequences of doing so would
reasonably be expected to outweigh the public interest benefits of such communication.

A member firm of Ernst & Young Global Limited
Liability limited by a scheme approved under Professional Standards Legislation

77

Report on the audit of the Remuneration Report

Opinion on the Remuneration Report
We have audited the Remuneration Report included in pages 32 to 57 of the directors’ report for the
year ended 30 June 2023.

In our opinion, the Remuneration Report of Harvey Norman Holdings Limited for the year ended 30
June 2023, complies with section 300A of the Corporations Act 2001.

Responsibilities
The directors of the Company are responsible for the preparation and presentation of the
Remuneration Report in accordance with section 300A of the Corporations Act 2001. Our
responsibility is to express an opinion on the Remuneration Report, based on our audit conducted in
accordance with Australian Auditing Standards.

Ernst & Young

James Karekinian
Partner
Sydney
29 September 2023

78

A member firm of Ernst & Young Global Limited
Liability limited by a scheme approved under Professional Standards Legislation

Directors’ Declaration 

In accordance with a resolution of the directors of Harvey Norman Holdings Limited, we state that: 

In the opinion of the directors: 

a.  the financial statements, notes and the additional disclosures included in the Directors’ Report designated as audited, of the 

Company and its subsidiaries (collectively the consolidated entity) are in accordance with the Corporations Act 2001,  
including: 

i.  giving a true and fair view of the consolidated entity’s financial position as at 30 June 2023 and of its performance for   the 

year ended on that date; and  

ii.  complying with Accounting Standards and the Corporations Regulations 2001; and 

b.  the financial statements and notes also comply with International Financial Reporting Standards as issued by the International 

Accounting Standards Board; and  

c.  there are reasonable grounds to believe that the consolidated entity will be able to pay its debts as and when they become 

due and payable. 

This declaration has been made after receiving the declarations required to be made to the directors by the Chief Executive Officer 
and Chief Financial Officer in accordance with section 295A of the Corporations Act 2001 for the financial year ended 30 June 
2023. 

In the opinion of the directors, as at the date of this declaration, there are reasonable grounds to believe that the members of the 
Closed Group identified in Note 37. Deed of Cross Guarantee will be able to meet any obligations or liabilities to which they are or 
may become subject, by virtue of the Deed of Cross Guarantee. 

On behalf of the Board. 

G. HARVEY   
Chairman  

Sydney 
29 September 2023 

K.L. PAGE 
Director and Chief Executive Officer 

Sydney 
29 September 2023 

Annual Report 2023  Directors’ Report 

79 

 
 
 
 
 
 
 
Annual Report  |  Financial Statements  

Annual Report 
30 June 2023 

TABLE OF CONTENTS 

FINANCIAL STATEMENTS  

Statement of Financial Position  

Income Statement 

Statement of Comprehensive Income  

Statement of Changes in Equity  

Statement of Cash Flows  

NOTES TO THE FINANCIAL STATEMENTS 
GENERAL INFORMATION   

1 

Statement of Significant Accounting Policies 

CONSOLIDATED ENTITY PERFORMANCE, ASSETS AND LIABILITIES  

2 

3 

4 

5 

6 

7 

8 

9 

Operating Segments 

Revenues 

Expenses and Losses 

Income Tax 

Earnings Per Share 

Trade and Other Receivables  

Other Financial Assets 

Inventories 

10  Other Assets  

11 

Intangible Assets  

12  Property, Plant and Equipment 

13  Property, Plant and Equipment: Right-Of-Use Assets (ROUA) 

14 

15 

Investment Properties: Freehold 

Investment Properties (Leasehold): Right-Of-Use Assets 

16  Trade and Other Payables  

17 

Interest-Bearing Loans and Borrowings  

18  Financing Facilities Available 

19  Lease Liabilities  

20  Other Liabilities  

21  Provisions  

22  Contributed Equity  

23  Retained Profits and Dividends 

24  Non-Controlling Interests 

25  Reserves 

26  Cash and Cash Equivalents 

27 

Investments Accounted for Using the Equity Method 

28  Assets Held for Sale 

OTHER DISCLOSURES 

29  Employee Benefits 

30  Remuneration of Auditors 

31  Key Management Personnel 

32  Related Party Transactions 

33  Commitments 

34  Contingent Liabilities 

35  Financial Risk Management 

36  Derivative Financial Instruments  

37  Deed of Cross Guarantee 

38  Parent Entity Financial Information  

39  Controlled Entities and Unit Trusts 

40  Significant Events After Balance Date 

OTHER INFORMATION 

Shareholder Information  

81 

82 

83 

84 

86 

87 

90 

94 

97 

97 

100 

101 

105 

106 

106 

106 

107 

112 

113 

116 

118 

118 

120 

121 

123 

123 

123 

124 

124 

125 

127 

128 

129 

129 

130 

130 

131 

131 

132 

132 

138 

141 

142 

143 

144 

145 

80 

Annual Report 2023  Financial Statements 

 
 
Statement of Financial Position  As at 30 June 2023 

Current assets 

−  Cash and cash equivalents 

−  Trade and other receivables 

−  Other financial assets 

−  Inventories 

−  Other assets 

−  Intangible assets 

−  Assets held for sale 

Total current assets 

Non-current assets 

−  Trade and other receivables 

−  Investments accounted for using the equity method 

−  Other financial assets 

−  Property, plant and equipment 

−  Property, plant and equipment: Right-of-use assets 

−  Investment properties: Freehold 

−  Investment properties: Leasehold Right-of-use assets 

−  Intangible assets 

−  Deferred tax assets 

Total non-current assets 

Total Assets 

Current liabilities 

−  Trade and other payables 

−  Interest-bearing loans and borrowings 

−  Lease liabilities 

−  Income tax payable 

−  Other liabilities 

−  Provisions 

Total  current liabilities 

Non-current liabilities 

−  Interest-bearing loans and borrowings 

−  Lease liabilities 

−  Provisions 

−  Deferred tax liabilities 

−  Other liabilities 

Total  non-current liabilities 

Total Liabilities 

Net Assets 

Equity 

−  Contributed equity 

−  Reserves 

−  Retained profits 

Parent entity interests 

−  Non-controlling interests 

Total Equity 

Note 

26(a) 

7 

8 

9 

10 

11 

28 

7 

27 

8 

12 

13 

14 

15 

11 

16 

17 

19 

20 

21 

17 

19 

21 

20 

22 

25 

23 

24 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

218,750 

248,804 

993,130 

1,065,304 

3,845 

545,658 

68,654 

600 

- 

346 

524,274 

55,359 

280 

12,104 

1,830,637 

1,906,471 

87,527 

1,904 

62,642 

892,005 

546,019 

53,494 

1,502 

61,073 

779,217 

472,510 

3,483,593 

3,230,213 

705,034 

675,600 

57,387 

5,083 

58,420 

7,903 

5,841,194 

5,339,932 

7,671,831 

7,246,403 

352,716 

67,103 

151,043 

9,497 

121,000 

37,304 

358,341 

261,053 

139,288 

67,830 

126,236 

37,059 

738,663 

989,807 

783,258 

438,522 

1,177,765 

1,065,340 

9,173 

495,458 

1,025 

10,261 

446,810 

1,539 

2,466,679 

1,962,472 

3,205,342 

2,952,279 

4,466,489 

4,294,124 

717,925 

298,900 

717,925 

288,170 

3,414,424 

3,254,936 

4,431,249 

4,261,031 

35,240 

33,093 

4,466,489 

4,294,124 

The above Statement of Financial Position should be read in conjunction with the accompanying notes. 

Annual Report 2023   

81 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income Statement  For the year ended 30 June 2023 

Sales of products to customers 

Cost of sales 

Gross profit 

−  Revenues received from franchisees 

−  Revenues and other income items 

−  Distribution expenses 

−  Marketing expenses 

−  Occupancy expenses 

−  Administrative expenses 

−  Other expenses 

−  Finance costs 

−  Share of net profit of joint venture entities 

Profit before income tax 

−  Income tax expense 

Profit after tax 

Attributable to: 
−  Owners of the parent 

−  Non-controlling interests 

Earnings per share 
−  Basic earnings per share (cents per share) 

−  Diluted earnings per share (cents per share) 

Dividends per share (cents per share) 

The above Income Statement should be read in conjunction with the accompanying notes. 

CONSOLIDATED 

Note 

June 2023 
$000 

June 2022 
$000 

3 

3 

3 

4,13,15 

4 

4,19 

27 

5 

6 

6 

23 

2,776,070 

2,807,329 

(1,884,104) 

(1,871,051) 

891,966 

936,278 

1,171,143 

1,301,142 

327,988 

(58,367) 

(395,613) 

(298,317) 

(671,687) 

(109,224) 

(91,656) 

9,849 

397,186 

(56,880) 

(396,208) 

(270,320) 

(667,931) 

(59,637) 

(52,148) 

8,961 

776,082 

1,140,443 

(229,239) 

546,843 

539,520 

7,323 

(322,564) 

817,879 

811,527 

6,352 

546,843 

817,879 

43.30 cents 

65.13 cents 

43.23 cents  

65.04 cents 

25.0 cents 

37.5 cents 

82 

Annual Report 2023 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Statement of Comprehensive Income For the year ended 30 June 2023 

Profit for the year 

Items that may be reclassified subsequently to profit or loss: 

−  Foreign currency translation 

−  Net movement on cash flow hedges 

−  Income tax effect on net movement on cash flow hedges 

Items that will not be reclassified subsequently to profit or loss: 

−  Fair value revaluation of land and buildings 

−  Income tax effect on fair value revaluation of land and buildings 

−  Net fair value losses on financial assets at fair value through other comprehensive income 

Other comprehensive income for the year (net of tax) 

Note 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

546,843 

817,879 

30,831 

3,684 

(1,105) 

(23,933) 

6,011 

(5,740) 

9,748 

(13,256) 

23 

(7) 

41,967 

(4,509) 

(2,084) 

22,134 

Total comprehensive income for the year (net of tax) 

556,591 

840,013 

Total comprehensive income attributable to: 

−  Owners of the parent 

−  Non-controlling interests 

548,836 

831,782 

7,755 

8,231 

556,591 

840,013 

The above Statement of Comprehensive Income should be read in conjunction with the accompanying notes. 

Annual Report 2023 

83 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Statement of Changes in Equity  For the year ended 30 June 2023 

Attributable to equity holders of the parent  

CONSOLIDATED 
$000 

Contributed 
equity 

Retained 
profits 

Asset 
revaluation 
reserve 

Foreign  
currency  
reserve 

FVOCI 
reserve 

Cash  
flow hedge 
reserve 

Employee  
equity 
benefits 
reserve 

Acquisition 
reserve 

Non-
controlling 
interests 

Total 

At 1 July 2022 

717,925 

3,254,936 

245,448 

27,572 

20,490 

13 

10,921 

(16,274) 

33,093 

4,294,124 

Revaluation of land and 
buildings 

Currency translation 
differences 

Reverse expired or 
realised cash flow 
hedge reserves 

Fair value of forward 
foreign exchange 
contracts 

Fair value of interest 
rate swap contract 

Fair value of financial 
assets at fair value 
through other 
comprehensive income 

Other comprehensive 
income 

Profit for the year 

Total comprehensive 
income for the year 

Cost of share based 
payments 

Utilisation of  
employee equity 
benefits reserve 

Dividends paid 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(17,813) 

- 

- 

- 

- 

- 

- 

30,290 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(13) 

(37) 

2,629 

(5,740) 

- 

(17,813) 

30,290 

(5,740) 

2,579 

539,520 

- 

- 

- 

- 

539,520 

(17,813) 

30,290 

(5,740) 

2,579 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(380,032) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

3,701 

(2,287) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(109) 

(17,922) 

541 

30,831 

- 

- 

- 

- 

(13) 

(37) 

2,629 

(5,740) 

432 

9,748 

7,323 

546,843 

7,755 

556,591 

- 

- 

3,701 

(2,287) 

(5,608) 

(385,640) 

At 30 June 2023 

717,925 

3,414,424 

227,635 

57,862 

14,750 

2,592 

12,335 

(16,274) 

35,240 

4,466,489 

The above Statement of Changes in Equity should be read in conjunction with the accompanying notes. 

84 

Annual Report 2023 

 
 
 
 
Statement of Changes in Equity  For the year ended 30 June 2023 (continued) 

Attributable to equity holders of the parent  

CONSOLIDATED 
$000 

Contributed 
equity 

Retained 
profits 

Asset 
revaluation 
reserve 

Foreign  
currency  
reserve 

FVOCI 
reserve 

Cash  
flow hedge 
reserve 

Employee  
equity 
benefits 
reserve 

Acquisition 
reserve 

Non-
controlling 
interests 

Total 

At 1 July 2021 

717,925 

2,879,511 

208,646 

42,051 

22,574 

(3) 

10,399 

(16,274) 

28,190 

3,893,019 

Revaluation of land and 
buildings 

Currency translation 
differences 

Reverse expired or 
realised cash flow 
hedge reserves 

Fair value of forward 
foreign exchange 
contracts 

Fair value of financial 
assets at fair value 
through other 
comprehensive income 

Other comprehensive 
income 

Profit for the year 

Total comprehensive 
income for the year 

Cost of share based 
payments 

Utilisation of  
employee equity 
benefits reserve 

Dividends paid 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

36,802 

- 

- 

- 

- 

- 

(14,479) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

3 

13 

(2,084) 

- 

- 

- 

- 

- 

- 

- 

36,802 

(14,479) 

(2,084) 

811,527 

- 

- 

- 

16 

- 

811,527 

36,802 

(14,479) 

(2,084) 

16 

- 

- 

(436,102) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

3,297 

(2,775) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

656 

37,458 

1,223 

(13,256) 

- 

- 

- 

3 

13 

(2,084) 

1,879 

22,134 

6,352 

817,879 

8,231 

840,013 

- 

- 

3,297 

(2,775) 

(3,328) 

(439,430) 

At 30 June 2022 

717,925 

3,254,936 

245,448 

27,572 

20,490 

13 

10,921 

(16,274) 

33,093 

4,294,124 

The above Statement of Changes in Equity should be read in conjunction with the accompanying notes. 

Annual Report 2023 

85 

 
 
Statement of Cash Flows  For the year ended 30 June 2023  

Cash flows from operating activities  

Net receipts from franchisees 

Receipts from customers 

Payments to suppliers and employees 

Distributions received from joint ventures 

GST paid 

Interest received 

Interest and other costs of finance paid 

Interest paid on lease liabilities  

Income taxes paid 

Dividends received 

CONSOLIDATED 

Note 

June 2023 
$000 

June 2022 
$000 

1,209,709 

1,187,422 

2,969,812 

2,968,636 

(3,127,122) 

(3,097,107) 

9,782 

(75,877) 

15,626 

(41,767) 

(50,294) 

9,210 

(93,194) 

6,964 

(9,702) 

(41,738) 

(232,705) 

(336,225) 

3,093 

3,034 

Net cash flows from operating activities 

26(b) 

680,257 

597,300 

Cash Flows from investing activities  

Payments for purchases of property, plant and equipment and intangible assets 

Payments for purchase and refurbishments of freehold investment properties 

Proceeds from sale of property, plant and equipment and properties held for resale 

Payments for purchase of units in unit trusts and other investments 

Payments for purchase of equity accounted investments 

Payments for purchase of listed securities 

Proceeds from sale of listed securities 

Proceeds from sale of other investments 

Proceeds from insurance claims 

(187,660) 

(137,798) 

10,112 

(5,147) 

(1,281) 

(24) 

- 

2,500 

8,456 

(94,918) 

(81,155) 

4,735 

(145) 

(950) 

- 

7,511 

- 

2,381 

Loans granted to joint venture entities, joint venture partners, related and unrelated entities 

(22,642) 

(16,254) 

Net cash flows used in investing activities 

(333,484) 

(178,795) 

Cash flows from financing activities 

Lease payments (principal component)  

Proceeds from syndicated facility 

Dividends paid 

(Repayments of) / proceeds from other borrowings 

Net cash flows used in financing activities 

Net decrease in cash and cash equivalents 

Cash and cash equivalents at beginning of the year 

(147,537) 

(137,615) 

150,000 

120,000 

(380,032) 

(436,102) 

(1,506) 

20,843 

(379,075) 

(432,874) 

(32,302) 

234,358 

(14,369) 

248,727 

Cash and cash equivalents at end of the year 

26(a) 

202,056 

234,358 

The above Statement of Cash Flows should be read in conjunction with the accompanying notes. 

s
e
i
t
i

v
i
t
c
a
g
n
i
t
a
r
e
p
O

s
e
i
t
i

v
i
t
c
a
g
n
i
t
s
e
v
n
I

s
e
i
t
i

v
i
t
c
a
g
n
c
n
a
n
F

i

i

86 

Annual Report 2023 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements 

01  Statement of Significant Accounting Policies 

(a)  Corporate Information 
Harvey Norman Holdings Limited (the “Company”) is a for profit company limited by shares incorporated in Australia and  
operating in Australia, New Zealand, Ireland, Northern Ireland, Singapore, Malaysia, Slovenia and Croatia whose shares are  
publicly traded on the Australian Securities Exchange (“ASX”) trading under the ASX code HVN.   

(b)  Basis of Preparation  
The financial report has been prepared on a historical cost basis, except for freehold investment properties, leasehold  
investment properties: right-of-use assets, land and buildings, derivative financial instruments and equity financial assets, which 
have been measured at fair value.  Certain comparative amounts have been re-presented to align with the presentation in the 
current year.  The financial report is presented in Australian dollars and all values are rounded to the nearest thousand dollars 
($000) unless otherwise stated under the option available to the Company under Australian Securities and Investments  
Commission Corporations (Rounding in Financial/Directors’ Reports) Instrument 2016/191. The Company is an entity to which this 
legislative instrument applies.   

The consolidated financial statements of the Company and its subsidiaries (the “consolidated entity”) for the year ended 30 June 
2023 were authorised for issue in accordance with a resolution of the directors on 29 September 2023. 

(c)  Statement of Compliance 
The financial report is a general-purpose financial report, which has been prepared in accordance with the requirements of the 
Corporations Act 2001, Australian Accounting Standards and Interpretations, and complies with other requirements of the law. 
The financial report complies with Australian Accounting Standards, as issued by the Australian Accounting Standards Board, and 
International Financial Reporting Standards (IFRS), as issued by the International Accounting Standards Board. 

Australian Accounting Standards and Interpretations that have recently been issued or amended but are not yet effective have not 
been adopted by the consolidated entity for the annual reporting period ended 30 June 2023.  For details on the impact of future 
accounting standards, refer to page 89.  

(d)  Basis of Consolidation 
The consolidated financial statements comprise the financial statements of Harvey Norman Holdings Limited and its controlled 
entities.  Control is achieved when the consolidated entity is exposed, or has rights, to variable returns from its involvement with the 
investee and has the ability to affect those returns through its power over the investee.  Specifically, the consolidated entity controls 
an investee if and only if the consolidated entity has all of the following: 

•  Power over the investee (i.e. existing rights that give it the current ability to direct the relevant activities of the investee) 

•  Exposure, or rights, to variable returns from its involvement with the investee, and 

•  The ability to use its power over the investee to affect its returns 

When the consolidated entity has less than a majority of the voting or similar rights of an investee, the consolidated entity  
considers all relevant facts and circumstances in assessing whether it has power over an investee, including: 

•  The contractual arrangement with the other vote holders of the investee 

•  Rights arising from other contractual arrangements 

•  The consolidated entity’s voting rights and potential voting rights 

The consolidated entity assesses whether or not it controls an investee if facts and circumstances indicate that there are changes to 
one or more of the three elements of control.  Consolidation of a subsidiary begins when the consolidated entity obtains  
control over the subsidiary and ceases when the consolidated entity loses control of the subsidiary.   

All intercompany balances and transactions, including unrealised profits arising from intra-group transactions, have been  
eliminated in full.  Unrealised losses are eliminated unless costs cannot be recovered.  Financial statements of foreign controlled 
entities presented in accordance with overseas accounting principles are, for consolidation purposes, adjusted to comply with the 
consolidated entity’s policy and generally accepted accounting principles in Australia.  

Non-controlling interests are allocated their share of net profit after tax in the income statement and are presented within equity in 
the consolidated statement of financial position, separately from the equity of the owners of the Parent.  Losses are attributed to the 
non-controlling interest even if that results in a deficit balance. 

A change in the ownership interest of a subsidiary (without a change in control) is to be accounted for as an equity transaction. 

Annual Report 2023   

87 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

01  Statement of Significant Accounting Policies (continued) 

(e)  Summary of Significant Accounting Policies 

i.  Changes in accounting policy, disclosures, standards and interpretations 

The accounting policies adopted are consistent with those of the previous financial year ended 30 June 2022.  The consolidated 
entity has not early adopted any standard, interpretation or amendment that has been issued but is not yet effective.    

ii.  Significant accounting judgements and estimates 

In applying the consolidated entity’s accounting policies, management continually evaluates judgements, estimates and  
assumptions based on experience and other factors, including expectations of future events that may have an impact on the 
consolidated entity.  All judgements, estimates and assumptions made are believed to be reasonable based on the most  
current set of circumstances available to management.  Actual results may differ from the judgements, estimates and  
assumptions.  Significant judgements and estimates made by management in the preparation of these financial statements are 
outlined below: 

•  Assessment of AASB 10 Consolidated Financial Statements in respect of Harvey Norman®, Domayne® and Joyce Mayne® 

Franchisees in Australia 

In determining whether the consolidated entity has control over an entity (investee) and should or should not consolidate the results 
of the investee, the consolidated entity assesses its exposure to / rights to variable returns from its involvement with the investee 
and whether it has the ability to affect those returns through its power over the investee.  

The assessment of whether Harvey Norman Holdings Limited (HNHL), or any subsidiary of HNHL, as franchisor, should  
consolidate or not consolidate the results of a franchisee or business operations of that franchisee, is determined by whether the 
franchisor has control over the franchisee.   The assessment of whether a franchisor controls a franchisee or the business  
operations of that franchisee, involves significant judgement in assessing whether the franchisor has sufficient power through its 
rights under arrangements with franchisees and through the practical application of those arrangements, to direct the relevant 
activities of the franchisee that most significantly affect the returns (profits or losses) of the franchisee. 

At least on an annual basis, the directors of HNHL assess the requirements of control in accordance with AASB 10 Consolidated 
Financial Statements.  During the 2023 financial year, after considering both the legal arrangements in place between the  
consolidated entity and Harvey Norman®, Domayne® and Joyce Mayne® franchisees and the practical application of those  
arrangements, the directors have continued to conclude that HNHL, or any subsidiary of HNHL, does not control the business 
operations of franchisees.  In particular, HNHL, or any subsidiary of HNHL, does not have any existing rights that give the 
consolidated entity the current ability to direct the relevant activities that most significantly affect the returns of the franchisee.   
The ability to direct the relevant activities that most significantly affect the returns of the franchisee, rest with the franchisee.  

HNHL, or any subsidiary of HNHL, does not have any voting rights or legal ownership or any equity interest in any franchisee 
business.  Each franchise business is operated by a separate legal entity which is independent of HNHL, or any subsidiary of HNHL.  
The franchisee has the authority and decision-making responsibility over the day-to-day operation and administration of the 
franchisee business.  The franchisee has the substantive right to control the decisions regarding sales and pricing, inventory 
purchasing and inventory management, staff management (hiring, termination, staff numbers, remuneration, appointment of 
management) and employment of personnel including key management.   

The above assessment has resulted in the conclusion that the assets, liabilities and the results of franchisees in Australia are not 
consolidated by the consolidated entity because the consolidated entity does not control the business operations of Harvey 
Norman®, Domayne® and Joyce Mayne® franchisees. 

• 

Impairment of Non-Financial Assets 

The consolidated entity assesses, at each reporting date, whether there is an indication that an asset may be impaired.  If any 
indication exists, or when annual impairment testing for an asset is required, the consolidated entity estimates the asset’s  
recoverable amount.  The recoverable amount of an asset or cash generating unit (CGU) is the higher of that asset or CGU’s fair 
value less costs to sell and its value in use.  Recoverable amount is determined for an individual asset, unless the asset does not 
generate cash inflows that are largely independent of those from other assets or groups of assets, in which case, the recoverable 
amount is determined for the CGU to which the asset belongs.  When the carrying amount of an asset or CGU exceeds its 
recoverable amount, the asset is considered impaired and is written down to its recoverable amount. 

An assessment is made at each reporting date to determine whether there is any indication that previously recognised  
impairment losses may no longer exist or may have decreased.  If such indication exists, the consolidated entity estimates the asset’s 
or CGU’s recoverable amount.  A previously recognised impairment loss is reversed only if there has been a change in the 
assumptions used to determine the asset’s recoverable amount since the last impairment loss was recognised.  The reversal is 
limited so that the carrying amount of the asset does not exceed its recoverable amount, nor exceed the carrying amount that 
would have been determined, net of depreciation, had no impairment loss been recognised for the asset in prior years.  Such 
reversal is recognised in the income statement.  

88 

Annual Report 2023   

 
 
 
 
 
 
 
 
 
 
 
 
01  Statement of Significant Accounting Policies (continued) 

•  Recovery of Deferred Tax Assets – refer to Note 5. Income Tax 

•  Expected Credit Loss Assessment for Financial Assets – refer to Note 7. Trade and Other Receivables 

•  Valuation of Freehold Owner-Occupied Properties – refer to note 12. Property, Plant and Equipment 

•  Valuation of Freehold Investment Properties – refer to Note 14. Investment Properties (Freehold) 

•  Valuation of Investment Properties (Leasehold): Right-of-Use Assets – refer to Note 15. Investment Properties (Leasehold): Right-

of-Use Assets 

•  Determining the Incremental Borrowing Rate and Lease Term – refer to Note 19. Lease Liabilities 

•  Provision for Lease Make Good – refer to Note 21. Provisions 

•  Measurement of the Cost of Equity – Settled Transactions – refer to Note 25. Reserves 

iii.  Taxes 

Refer to Note 5. Income Tax for accounting policy on current income tax and deferred tax. 

Goods and Services Tax (GST) 

Revenues, expenses and assets are recognised net of the amount of GST, except: 

•  when the GST incurred on a sale or purchase of assets and services is not payable or recoverable from the taxation  

authority, in which case the GST is recognised as part of the revenue or expense item or as part of the cost of acquisition of the 
asset as applicable; and  

•  when receivables and payables are stated with the amount of GST included. 

The net amount of GST recoverable from, or payable to, the taxation authority is included as part of receivables or payables in the 
statement of financial position.  Commitments and contingencies are disclosed net of the amount of GST recoverable from, or 
payable to, the taxation authority.  Cash flows are included in the statement of cash flows on a gross basis.  The GST component of 
cash flows arising from operating, investing and financing activities, which is recoverable from, or payable to, the taxation authority, 
is classified as operating cash flows. 

iv.  Foreign Currency Translation 

The consolidated entity’s financial statements are presented in Australian dollars.  Transactions in foreign currencies are initially 
recorded in the functional currency at exchange rates prevailing at the date of the transaction.  Monetary assets and liabilities 
denominated in foreign currencies are retranslated at the exchange rate prevailing at balance date.  Differences arising on 
settlement or translation of monetary items are recognised in the income statement.  Non-monetary items that are measured in 
terms of historical cost in a foreign currency are translated using the exchange rate as at the date of the initial transaction.  Non-
monetary items measured at fair value in a foreign currency are translated using the exchange rates at the date when the fair value 
was determined. 

(f)  Future Accounting Standards 
The table below lists the Australian Accounting Standards which have recently been issued or amended but not yet effective and 
have not been adopted by the consolidated entity for the year ended 30 June 2023.  The consolidated entity does not  
expect a material impact on the application of the below standards.  

Reference 

New Standard 

Effective Date  Application Date 

AASB 2021-2  Amendments to Australian Accounting Standards — Disclosure of  

1 January 2023 

1 July 2023 

Accounting Policies and Definition of Accounting Estimates 

AASB 2021-5  Amendments to Australian Accounting Standards — Deferred Tax Related to 

1 January 2023 

1 July 2023 

Assets and Liabilities arising from a Single Transaction 

AASB 2022-1  Amendments to Australian Accounting Standards– Initial Application of AASB 

1 January 2023 

1 July 2023 

17 and AASB 9– Comparative information 

AASB 2022-6  Amendments to Australian Accounting Standards — Non-current Liabilities with 

1 January 2023 

1 July 2023 

Covenants 

AASB 2020-1  Amendments to Australian Accounting Standards — Classification of  

1 January 2024 

1 July 2024 

Liabilities as Current or Non-current 

AASB 2014-10  Amendments to Australian Accounting Standards — Sale or Contribution of As-

1 January 2025 

1 July 2025 

sets between an Investor and its Associate or Joint Venture 

Annual Report 2023  

89 

 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

02  Operating Segments 

2023  Segment Revenue 

CONSOLIDATED  ($000) 

Operating segment 
30 June 2023 

Franchising operations 

−  New Zealand (retail) 

−  Singapore & Malaysia (retail) 

−  Slovenia & Croatia (retail) 

−  Ireland & Northern Ireland (retail) 

−  Other non-franchised retail 

Total retail 

−  Retail property 

−  Retail property under construction 

Total property 

Equity investments 

Other 

Intercompany eliminations 

Total segment revenue 

Sales of products  
to customers 

- 

1,005,109 

682,415 

201,518 

650,967 

246,877 

2,786,886 

- 

- 

- 

- 

3,119 

(13,935) 

2,776,070 

Revenues received 
from franchisees and  
other income items 

1,065,673 

31,364 

17,578 

3,681 

8,011 

2,228 

62,862 

423,076 

49 

423,125 

6,761 

18,936 

(78,226) 

Total revenue  
by segment 

1,065,673 

1,036,473 

699,993 

205,199 

658,978 

249,105 

2,849,748 

423,076 

49 

423,125 

6,761 

22,055 

(92,161) 

1,499,131 

4,275,201 

2022  Segment Revenue  

CONSOLIDATED  ($000) 

Operating segment  
30 June 2022 

Franchising operations 

−  New Zealand (retail) 

−  Singapore & Malaysia (retail) 

−  Slovenia & Croatia (retail) 

−  Ireland & Northern Ireland (retail) 

−  Other non-franchised retail 

Total retail 

−  Retail property 

Total property 

Equity investments 

Other 

Intercompany eliminations 

Sales of products  
to customers 

- 

1,119,089 

621,230 

189,319 

645,285 

242,040 

2,816,963 

385 

385 

- 

1,872 

(11,891) 

Revenues received 
from franchisees and  
other income items 

1,193,169 

28,218 

16,726 

3,488 

11,363 

2,748 

62,543 

494,007 

494,007 

3,090 

12,830 

(67,311) 

Total revenue  
by segment 

1,193,169 

1,147,307 

637,956 

192,807 

656,648 

244,788 

2,879,506 

494,392 

494,392 

3,090 

14,702 

(79,202) 

Total segment revenue 

2,807,329 

1,698,328 

4,505,657 

90 

Annual Report 2023   

02  Operating Segments  (continued) 

2023  Result 

Operating segment 
30 June 2023 

CONSOLIDATED  ($000) 

Segment result 
before interest, 
tax, depreciation & 
amortisation 

Interest 
expense 

Depreciation 
expense 
(excl ROU Assets) 

Depreciation & 
fair value 
remeasurement 
of ROU Assets 

Impairment& 
amortisation 
expense 

Segment 
result  
before Tax 

Franchising operations 

561,355 

(37,555) 

(27,332) 

(105,122) 

(17,986) 

373,360 

−  New Zealand (retail) 

−  Singapore & Malaysia (retail) 

−  Slovenia & Croatia (retail) 

−  Ireland & Northern Ireland (retail) 

−  Non-franchised retail 

Total retail 

−  Retail property 

105,718 

88,858 

14,987 

44,589 

(2,454) 

(4,401) 

(6,274) 

(1,473) 

(9,937) 

(3,085) 

(8,801) 

(7,999) 

(2,776) 

(7,870) 

(2,298) 

(11,575) 

(34,473) 

(2,976) 

(15,800) 

(1,718) 

(247) 

(47) 

(130) 

(318) 

(556) 

80,694 

40,065 

7,632 

10,664 

(10,111) 

251,698 

(25,170) 

(29,744) 

(66,542) 

(1,298) 

128,944 

309,382 

(25,577) 

(10,128) 

−  Retail property under construction 

−  Property development for resale 

(888) 

(92) 

(944) 

(91) 

- 

- 

Total property 

Equity investments 

Other 

Intercompany eliminations 

308,402 

(26,612) 

(10,128) 

6,649 

2,799 

(194) 

(258) 

(2,255) 

194 

- 

(4,819) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

273,677 

(1,832) 

(183) 

271,662 

6,391 

(4,275) 

- 

Total segment result before tax 

1,130,709 

(91,656) 

(72,023) 

(171,664) 

(19,284) 

776,082 

2022  Result 

Operating segment 
30 June 2022 

CONSOLIDATED  ($000) 

Segment result 
before interest, 
tax, depreciation & 
amortisation 

Interest 
expense 

Depreciation 
expense  
(excl ROU Assets) 

Depreciation & 
fair value 
remeasurement 
of ROU assets 

Impairment & 
amortisation 
expense 

Segment 
result  
before Tax 

Franchising operations 

718,222 

(27,128) 

(26,938) 

(90,723) 

(20,418) 

553,015 

−  New Zealand (retail) 

−  Singapore & Malaysia (retail) 

−  Slovenia & Croatia (retail) 

−  Ireland & Northern Ireland (retail) 

−  Non-franchised retail 

Total retail 

−  Retail property 

152,744 

89,761 

18,202 

74,178 

1,555 

(4,468) 

(5,086) 

(1,005) 

(5,884) 

(1,355) 

(7,681) 

(7,649) 

(2,814) 

(6,648) 

(2,497) 

(11,257) 

(31,634) 

(2,860) 

(15,245) 

(1,709) 

336,440 

(17,798) 

(27,289) 

(62,705) 

387,040 

(6,533) 

(10,179) 

−  Retail property under construction 

−  Property development for resale 

(852) 

(2,582) 

(163) 

(25) 

- 

- 

Total property 

Equity investments 

Other 

Intercompany eliminations 

383,606 

(6,721) 

(10,179) 

8 

(1,643) 

(79) 

(67) 

(513) 

79 

- 

(4,669) 

- 

(261) 

(32) 

(121) 

(242) 

(157) 

(813) 

(229) 

- 

- 

129,077 

45,360 

11,402 

46,159 

(4,163) 

227,835 

370,099 

(1,015) 

(2,607) 

(229) 

366,477 

- 

- 

- 

(59) 

(6,825) 

- 

- 

- 

- 

- 

- 

- 

- 

Total segment result before tax 

1,436,554 

(52,148) 

(69,075) 

(153,428) 

(21,460) 

1,140,443 

Annual Report 2023  

91 

Annual Report  |  Notes to the Financial Statements (continued) 

02  Operating Segments  (continued) 

2023 Assets & Liabilities 

Operating segment 
30 June 2023 

Segment assets 

Intercompany 
eliminations 

Segment assets 
after 
eliminations 

Segment 
liabilities 

Intercompany 
eliminations 

Segment 
liabilities after 
eliminations 

CONSOLIDATED  ($000) 

Franchising operations 

4,527,445 

(2,563,703) 

1,963,742 

1,140,622 

(55,703) 

1,084,919 

−  New Zealand (retail) 

−  Singapore & Malaysia (retail) 

−  Slovenia & Croatia (retail) 

−  Ireland & Northern Ireland (retail) 

354,949 

525,595 

103,922 

311,667 

- 

- 

(2,256) 

- 

−  Non-franchised retail 

197,134 

(45,430) 

354,949 

223,638 

(4,878) 

218,760 

525,595 

336,205 

(38,433) 

297,772 

101,666 

311,667 

151,704 

88,405 

317,529 

(2,491) 

(3,579) 

85,914 

313,950 

302,673 

(203,082) 

99,591 

Total retail 

−  Retail property 

1,493,267 

(47,686) 

1,445,581 

1,268,450 

(252,463) 

1,015,987 

3,972,622 

(15,620) 

3,957,002 

2,541,367 

(2,010,223) 

531,144 

−  Retail property under construction 

−  Property development for resale 

86,833 

12,500 

- 

- 

86,833 

12,500 

146,916 

(134,765) 

4,139 

(2,190) 

12,151 

1,949 

Total property 

4,071,955 

(15,620) 

4,056,335 

2,692,422 

(2,147,178) 

545,244 

Equity investments 

54,312 

- 

54,312 

5,377 

- 

5,377 

Other 

Total 

204,980 

(58,202) 

146,778 

278,727 

(229,867) 

48,860 

10,351,959 

(2,685,211) 

7,666,748* 

5,385,598 

(2,685,211) 

2,700,387* 

2022 Assets & Liabilities 

Operating segment 
30 June 2022 

Segment assets 

Intercompany 
eliminations 

Segment assets 
after 
eliminations 

Segment 
liabilities 

Intercompany 
eliminations 

Segment 
liabilities after 
eliminations 

CONSOLIDATED  ($000) 

Franchising operations 

4,282,910 

(2,364,206) 

1,918,704 

1,004,402 

(20,975) 

983,427 

−  New Zealand (retail) 

−  Singapore & Malaysia (retail) 

−  Slovenia & Croatia (retail) 

−  Ireland & Northern Ireland (retail) 

390,779 

487,257 

83,447 

262,551 

−  Non-franchised retail 

222,281 

(32,674) 

- 

390,779 

240,049 

(2,200) 

237,849 

(2,820) 

(2,079) 

- 

484,437 

306,712 

(43,313) 

263,399 

81,368 

262,551 

189,607 

68,640 

(423) 

68,217 

252,088 

(2,263) 

249,825 

305,705 

(175,728) 

129,977 

Total retail 

−  Retail property 

1,446,315 

(37,573) 

1,408,742 

1,173,194 

(223,927) 

949,267 

3,620,867 

10,988 

3,631,855 

2,375,464 

(1,983,024) 

392,440 

−  Retail property under construction 

−  Property development for resale 

81,550 

24,604 

20 

- 

81,570 

24,604 

86,220 

3,804 

(7,609) 

(2,152) 

78,611 

1,652 

Total property 

Equity investments 

Other 

Total  

3,727,021 

11,008 

3,738,029 

2,465,488 

(1,992,785) 

472,703 

55,890 

172,727 

- 

(55,592) 

55,890 

117,135 

4,458 

- 

236,460 

(208,676) 

4,458 

27,784 

9,684,863 

(2,446,363) 

7,238,500* 

4,884,002 

(2,446,363) 

2,437,639* 

*  Segment assets for FY23 and FY22 are exclusive of deferred tax assets.  Segment liabilities for FY23 and FY22 are exclusive of income tax 
payable and deferred tax liabilities. 

92 

Annual Report 2023   

02  Operating Segments  (continued) 

The consolidated entity operates predominantly in eleven (11) operating segments: 

Operating segment 

Description of segment  

Franchising operations 

Consists of the franchisor operations of the consolidated entity, but does not include the results, assets, 
liabilities or operations of any Harvey Norman®, Domayne® and Joyce Mayne® franchisees.   
This segment includes any Brand Licence Fees charged by a subsidiary of Harvey Norman Holdings 
Limited for access to, and use of, the Harvey Norman®, Domayne® and Joyce Mayne® brand names.   

New Zealand  
(retail) 

Consists of the wholly-owned operations of the consolidated entity in the retail trading operations in New 
Zealand under the Harvey Norman® brand name. 

Singapore & Malaysia  
(retail) 

Consists of the controlling interest of the consolidated entity in the retail trading operations in Singapore 
and Malaysia under the Harvey Norman® and Space Furniture® brand names. 

Slovenia & Croatia  
(retail) 

Consists of the wholly-owned operations of the consolidated entity in the retail trading operations in 
Slovenia and Croatia under the Harvey Norman® brand name. 

Ireland & Northern Ireland  
(retail) 

Consists of the wholly-owned operations of the consolidated entity in the retail trading operations in 
Ireland and Northern Ireland under the Harvey Norman® brand name. 

Other non-franchised retail  Consists of the retail and wholesale trading operations in Australia which are wholly-owned or controlled 

by the consolidated entity, and does not include the operations of any Harvey Norman®, Domayne® and 
Joyce Mayne® franchisees. 

Retail property 

Consists of freehold land and buildings that are owned by the consolidated entity for each site that are 
fully operational or are ready for operations.  The revenue and results of this segment consists of rental 
income, outgoings recovered and the net property revaluation increments and/or decrements recognised 
in the Income Statement.  This segment includes the mining camp accommodation joint ventures. 

Retail property under 
construction 

Consists of freehold sites that are currently undergoing construction at balance date intended for retail 
leasing.  It also includes vacant land that has been purchased for the purposes of generating future  
investment income.  

Property developments for 
resale 

Consists of freehold land and buildings acquired by the consolidated entity, to be developed, or currently 
under development, for the sole purpose of resale at a profit.  This segment includes land and buildings 
held for sale, which were previously reported in the Retail Property segment. 

Equity investments 

This segment refers to the investment in, and trading of, equity investments. 

Other 

This segment primarily relates to credit facilities provided to related and unrelated parties and other 
unallocated income and expense items. 

SIGNIFICANT ACCOUNTING POLICIES 

An operating segment is a component of an entity that engages in business activities from which it may earn revenues and incur  
expenses (including revenues and expenses relating to transactions with other components of the same entity), whose operating results 
are regularly reviewed by the entity’s chief operating decision makers to make decisions about resources to be allocated to the segment 
and assess its performance and for which discrete financial information is available. This includes start-up operations which are yet to 
earn revenues. Management will also consider other factors in determining operating segments such as the existence of a line manager 
and the level of segment information presented to the Board of Directors. 

Operating segments have been identified based on the information provided to the chief operating decision makers—being the  
executive management team. The consolidated entity aggregates two or more operating segments when they have similar economic 
characteristics, and the segments are similar in each of the following respects: 

•  Nature of the products and services; 

•  Nature of the production processes; 

•  Type or class of customer for the products and services; 

•  Methods used to distribute the products or provide the services; and, if applicable 

•  Nature of the regulatory environment 

Operating segments that meet the quantitative criteria as prescribed by AASB 8 Operating Segments are reported separately. 
However, an operating segment that does not meet the quantitative criteria is still reported separately where information about the 
segment would be useful to users of the financial statements. Information about other business activities and operating segments that 
are below the quantitative criteria are combined and disclosed in a separate category as “other segments”. 

Annual Report 2023  

93 

 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

03  Revenues 

Revenue from contracts with customers and franchisees: 

—  Sales of products to customers  (a) 

—  Services to customers  (c) 

—  Franchise fees in accordance with franchise agreements  (b) 

Total revenue from contracts with customers and franchisees 

Other revenue from franchisees: 

—  Rent and outgoings received from franchisees 

—  Interest to implement and administer the financial accommodation facilities 

Total other revenue received from franchisees  (b) 

Gross revenue from other unrelated parties: 

—  Rent and outgoings received from external tenants  

—  Interest received from financial institutions and other parties  

—  Dividends received   

Total other revenue received from unrelated parties  (c)  

Other income items: 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

2,776,070 

2,807,329 

36,471 

35,095 

860,695 

1,033,166 

3,673,236 

3,875,590 

283,581 

248,650 

26,867 

19,326 

310,448 

267,976 

117,378 

110,072 

15,626 

3,095 

6,963 

3,090 

136,099 

120,125 

—  Net property revaluation increment on Australian freehold investment properties  

120,197 

213,684 

—  Property revaluation decrement for overseas controlled entities  

—  Net revaluation increment of equity investments to fair value   

—  Other income  

Total other income items  (c) 

Disclosed in the income statement as follows: 

(a)  Sale of products to customers 

(b)  Revenue received from franchisees 

(c)  Revenue and other income items 

SIGNIFICANT ACCOUNTING POLICIES 

Revenue from Franchisees 

(1,447) 

3,666 

33,002 

(5) 

- 

28,287 

155,418 

241,966 

2,776,070 

2,807,329 

1,171,143 

1,301,142 

327,988 

397,186 

The application of AASB 15 Revenue from Contracts with Customers to franchise agreements with franchisees requires the consolidated 
entity to recognise revenue from franchisees based on the amount it expects to receive in exchange for the provision of franchising 
operations’ activities to franchisees, pursuant to a franchise agreement.   

Sale of goods 

The customer obtains control over the product upon delivery and revenue is therefore recognised at the point in time the product is 
delivered or handed over to the customer.  Revenue is measured based on the consideration expected to be received, net of trade 
rebates and discounts paid. 

Revenue from services  

The consolidated entity provides repair services, installation services and delivery services to customers.  These services are sold either 
in their own contracts with the customers or bundled together with the sale of products.  The consolidated entity recognises revenue 
when the service is rendered.  For bundled packages, the consolidated entity accounts for individual products and services separately, if 
they are distinct.   

94 

Annual Report 2023   

 
 
 
 
 
 
 
 
 
 
 
 
 
03  Revenues  (continued) 

Operating segment 
30 June 2023 

Franchising operations 

−  New Zealand (retail) 

−  Singapore & Malaysia (retail) 

−  Slovenia & Croatia (retail) 

−  Ireland & Northern Ireland (retail) 

−  Other non-franchised retail 

Total retail 

−  Retail property 

Total property 

Equity investments 

Other 

Intercompany eliminations 

Total  

Operating segment 
30 June 2022 

Franchising operations 

−  New Zealand (retail) 

−  Singapore & Malaysia (retail) 

−  Slovenia & Croatia (retail) 

−  Ireland & Northern Ireland (retail) 

−  Other non-franchised retail 

Total retail 

−  Retail property 

Total property 

Equity investments 

Other 

Intercompany eliminations 

Total  

TYPES OF CONTRACTS  $000 

Sale of products  
to customers 

Services 
 to customers 

Franchisee fees  
from franchisees 

Total revenue  
from contracts with 
customers & franchisees 

- 

1,005,109 

682,415 

201,518 

650,967 

246,877 

2,786,886 

- 

- 

- 

3,119 

(13,935) 

2,776,070 

- 

15,821 

8,083 

3,229 

8,896 

442 

36,471 

- 

- 

- 

- 

- 

860,695 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

860,695 

1,020,930 

690,498 

204,747 

659,863 

247,319 

2,823,357 

- 

- 

- 

3,119 

(13,935) 

36,471 

860,695 

3,673,236 

TYPES OF CONTRACTS  $000 

Sale of products  
to customers 

Services 
 to customers 

Franchisee fees  
from franchisees 

Total revenue  
from contracts with 
customers & franchisees 

- 

1,119,089 

621,230 

189,319 

645,285 

242,040 

2,816,963 

385 

385 

- 

1,872 

(11,891) 

2,807,329 

- 

17,737 

6,094 

2,867 

8,017 

380 

35,095 

- 

- 

- 

- 

- 

1,033,166 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

1,033,166 

1,136,826 

627,324 

192,186 

653,302 

242,420 

2,852,058 

385 

385 

- 

1,872 

(11,891) 

35,095 

1,033,166 

3,875,590 

Annual Report 2023 

95 

 
 
Annual Report  |  Notes to the Financial Statements (continued) 

03  Revenues  (continued) 

Operating segment 
30 June 2023 

Australia 

New Zealand 

Asia 

Europe 

Total revenue  
from contracts with 
customers & franchisees 

PRIMARY GEOGRAPHICAL MARKETS  $000 

Franchising operations 

860,695 

- 

−  New Zealand (retail) 

−  Singapore & Malaysia (retail) 

−  Slovenia & Croatia (retail) 

−  Ireland & Northern Ireland (retail) 

−  Other non-franchised retail 

Total retail 

−  Retail property 

Total property 

Equity investments 

Other 

Intercompany eliminations 

- 

- 

- 

- 

236,748 

236,748 

- 

- 

- 

3,119 

(3,554) 

1,020,930 

- 

- 

- 

10,571 

- 

- 

690,498 

- 

- 

- 

- 

- 

- 

204,747 

659,863 

- 

860,695 

1,020,930 

690,498 

204,747 

659,863 

247,319 

1,031,501 

690,498 

864,610 

2,823,357 

- 

- 

- 

- 

- 

- 

- 

- 

(9,242) 

(1,139) 

- 

- 

- 

- 

- 

- 

- 

- 

3,119 

(13,935) 

Total  

1,097,008 

1,022,259 

689,359 

864,610 

3,673,236 

Operating segment 
30 June 2022 

Australia 

New Zealand 

Asia 

Europe 

Total revenue  
from contracts with 
customers & franchisees 

PRIMARY GEOGRAPHICAL MARKETS  $000 

Franchising operations 

1,033,166 

- 

−  New Zealand (retail) 

−  Singapore & Malaysia (retail) 

−  Slovenia & Croatia (retail) 

−  Ireland & Northern Ireland (retail) 

−  Other non-franchised retail 

Total retail 

−  Retail property 

Total property 

Equity investments 

Other 

Intercompany eliminations 

- 

- 

- 

- 

229,836 

229,836 

385 

385 

- 

1,872 

- 

1,136,826 

- 

- 

- 

12,584 

- 

- 

627,324 

- 

- 

- 

- 

- 

- 

192,186 

653,302 

- 

1,033,166 

1,136,826 

627,324 

192,186 

653,302 

242,420 

1,149,410 

627,324 

845,488 

2,852,058 

- 

- 

- 

- 

- 

- 

- 

- 

(11,153) 

(738) 

- 

- 

- 

- 

- 

385 

385 

- 

1,872 

(11,891) 

Total  

1,265,259 

1,138,257 

626,586 

845,488 

3,875,590 

96 

Annual Report 2023   

 
 
04  Expenses and Losses 

Employee benefits expense: 

—  Wages and salaries 

−  Workers compensation 

−  Superannuation contributions 

−  Payroll tax 

−  Share-based payments 

−  Other employee benefits 

Total employee benefits expense 

Finance costs: 
−  Interest on lease liabilities 

−  Bank interest paid to financial institutions 

−  Other 

Total finance costs 

Occupancy expenses: 
−  Variable lease payments (including short-term and low-value leases)  

−  Property, plant and equipment: Right-of-use assets - Depreciation expense  

−  Property, plant and equipment: Right-of-use assets - Impairment expense  

−  Investment properties (leasehold): Right-of-use assets - Fair value re-measurement 

−  Other occupancy expenses  

Total occupancy expenses 

Depreciation, amortisation and impairment: 
Depreciation of (excluding AASB16 depreciation in occupancy expenses above): 
−  Buildings 

−  Plant and equipment 

Amortisation of: 
−  Computer software 

−  Net licence property and other intangible assets 

−  Other  

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

380,651 

374,519 

2,865 

19,472 

15,798 

3,611 

2,950 

18,032 

15,278 

3,089 

12,556 

10,904 

434,953 

424,772 

50,294 

38,053 

3,309 

41,738 

9,444 

966 

91,656 

52,148 

36,707 

69,551 

- 

102,113 

89,946 

34,534 

65,870 

2,148 

87,558 

80,210 

298,317 

270,320 

9,558 

62,465 

17,867 

1,017 

400 

10,179 

58,896 

20,778 

682 

- 

Total depreciation, amortisation and impairment 

91,307 

90,535 

05 

Income Tax 

(a)  Income tax recognised in the Income Statement: 

Current income tax: 

−  Current income tax charge 

−  Adjustments in respect of current income tax of previous years 

Deferred income tax: 

−  Relating to the origination and reversal of temporary differences 

Total income tax expense reported in the income statement 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

177,632 

252,294 

(461) 

(1,086) 

52,068 

71,356 

229,239 

322,564 

Annual Report 2023  

97 

 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

05 

Income Tax  (continued) 

(b)   Income tax recognised in the Statement of Changes in Equity : 

Deferred income tax: 

—  Net gain on revaluation of cash flow hedges 

−  Net (loss) / gain on revaluation of land and buildings 

Total income tax expense reported in other comprehensive income 

(c)  Reconciliation between income tax expense and prima facie income tax:  

Accounting profit before tax 

At the Australian statutory income tax rate of 30% (2022: 30%)  

Adjustments to arrive at total income tax expense recognised for the year: 
−  Brand licence fees charged to overseas controlled entities  

−  Adjustments in respect of current income tax of previous year 

−  Share-based payment expenses 

−  Expenditure not allowable for income tax purposes 

−  Income not assessable for income tax purposes  

−  Unrecognised tax losses 

−  Derecognition / (Recognition) of previously unrecognised tax losses 

−  Difference between tax capital gain and accounting profit on revaluation of pre-CGT properties 

−  Non-allowable building and motor vehicle depreciation 

−  Receipt of fully franked dividends 

−  Sundry items 

−  Effect of different rates of tax on overseas income and exchange rate differences 

Total adjustments 

Total income tax reported in the Income Statement 

Effective income tax rate (%) 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

1,105 

(6,011) 

(4,906) 

7 

4,509 

4,516 

776,082 

1,140,443 

232,825 

342,133 

- 

(461) 

397 

1,826 

(150) 

1,280 

1,355 

(97) 

1,186 

(884) 

(108) 

3,174 

(1,086) 

196 

712 

(201) 

455 

(5,322) 

(642) 

(571) 

(993) 

(51) 

(7,930) 

(15,240) 

(3,586) 

(19,569) 

229,239 

322,564 

29.54% 

28.28% 

SIGNIFICANT ACCOUNTING POLICIES 

Tax consolidation 

Harvey Norman Holdings Limited (HNHL) and its 100% owned Australian resident subsidiaries are members of a tax consolidated 
group. HNHL is the head entity of the tax consolidated group.  Members of the group have entered into a tax sharing agreement which 
provides for the allocation of income tax liabilities between the entities, should the head entity default on its tax payment obligations. At 
the balance date, the possibility of a default is remote. 

Wholly-owned companies of the tax consolidated group have entered into a tax funding agreement. The funding agreement provides 
for the allocation of current and deferred taxes on a modified standalone basis in accordance with the principles as outlined in UIG 
Interpretation 1052 Tax Consolidation Accounting.  The allocation of taxes under the tax funding agreement is recognised as an 
increase or a decrease in the inter-company accounts of the subsidiaries with the tax consolidated head entity. 

98 

Annual Report 2023   

 
 
 
 
 
 
 
 
 
 
 
 
05 

Income Tax  (continued) 

(d)   Deferred income tax assets and liabilities: 
Deferred income tax at 30 June relates to the following: 

Deferred tax liabilities: 

—  Revaluations of freehold investment properties to fair value 

STATEMENT OF 
FINANCIAL POSITION 

DEFERRED TAX EXPENSES 
IN THE INCOME STATEMENT 

June 2023 
$000 

June 2022 
$000 

June 2023 
$000 

June 2022 
$000 

(332,596) 

(296,796) 

35,800 

63,442 

−  Revaluations of owner-occupied land and buildings to fair value 

(40,829) 

(45,325) 

−  Non-allowable building depreciation in respect of properties in New Zealand 

- 

- 

- 

- 

−  Reversal of building depreciation expense for freehold investment properties  

(160,219) 

(144,842) 

15,377 

- 

(1,924) 

14,388 

−  Research and development 

−  Other items 

Total Deferred tax liabilities 

Deferred tax assets: 

—  Employee provisions 

−  Unused tax losses and tax credits 

−  Right-of-use assets and lease liabilities 

−  Capital losses 

−  Other provisions 

−  Provisions for lease makegood 

−  Provision for executive remuneration 

−  Revaluations of owner-occupied land and buildings to fair value 

Total deferred tax assets* 

Total deferred tax 

(1,660) 

(2,973) 

(1,313) 

(1,969) 

(17,707) 

(10,831) 

4,572 

2,053 

(553,011) 

(500,767) 

10,522 

5,188 

31,503 

6,944 

6,310 

590 

1,029 

550 

11,354 

8,033 

24,452 

8,836 

7,178 

511 

946 

550 

832 

2,846 

(7,052) 

300 

868 

(79) 

(83) 

- 

(474) 

497 

(5,172) 

300 

238 

(45) 

22 

- 

62,636 

61,860 

(490,375) 

(438,907) 

52,068 

71,356 

* Of the total deferred tax assets of $62.64 million (2022: $61.86 million), $57.55 million (2022: $53.96 million) was offset with the deferred 
tax liabilities in accordance with the deferred income tax accounting policy outlined below. 

The consolidated entity has not recognised deferred tax assets relating to tax losses of $108.66 million (2022: $97.64 million) which are 
available for offset against taxable profits of the companies in which the losses arose.  At 30 June 2023, no deferred tax liability has been 
recognised (2022: nil) in respect of the unremitted earnings of certain subsidiaries, associates or joint ventures. 

SIGNIFICANT ACCOUNTING POLICIES 

Current income tax 

Current income tax assets and liabilities are measured at the amount expected to the be recovered from or paid to the taxation  
authorities. The tax rates and tax laws used to compute the amount are those that are enacted or substantively enacted at the reporting 
date in the countries where the consolidated entity operates and generates taxable income.  Current income tax relating to items 
recognised directly in equity are recognised in equity, and not in the income statement. 

Deferred income tax 

Deferred tax is provided using the liability method on temporary differences between the tax bases of assets and liabilities and the 
carrying amounts for financial reporting purposes at the reporting date.  Deferred tax assets and liabilities are measured at the tax rates 
that are expected to apply in the year when the asset is realised or the liability is settled, based on tax rates and tax laws that have been 
enacted or substantively enacted at the reporting date.  Deferred tax assets and deferred tax liabilities are offset only if a legally 
enforceable right exists to set off current tax assets against current tax liabilities, and the deferred tax assets and liabilities relate to the 
same taxable entity and the same taxation authority.  Deferred tax items recognised outside the income statement are recognised in 
correlation to the underlying transaction either in other comprehensive income or directly in equity.   

Deferred tax assets are recognised for all deductible temporary differences, the carry forward of unused tax credits and unused tax 
losses, to the extent that it is probable that taxable profit will be available against which the deductible temporary differences and the 
carry forward of unused tax credits and unused tax losses can be utilised.  The carrying amount of deferred tax assets are reviewed at 
each reporting date and reduced to the extent that it is no longer probable that sufficient taxable profit will be available to allow all, or 
part of, the deferred tax asset to be utilised.  

Deferred tax assets and liabilities are not recognised if temporary differences arise from the initial recognition of an asset or liability in a 
transaction that is not a business combination and, at the time of the transaction, affects neither the accounting profit nor taxable profit 
or loss.  Unrecognised deferred tax assets are reassessed at each reporting date and recognised to the extent that it has become 
probable that future taxable profit will allow the deferred tax asset to be recovered.  

Annual Report 2023  

99 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

05 

Income Tax  (continued) 

SIGNIFICANT ACCOUNTING JUDGEMENTS & ESTIMATES 

Recovery of deferred tax assets 
Deferred tax assets are recognised for deductible temporary differences as the consolidated entity considers that it is probable that 
future taxable profit will be available to utilise those temporary differences.  Deferred tax assets are recognised for unused tax losses to 
the extent that it is probable that future taxable profit will be available against which the losses can be utilised.  Significant judgement is 
required to determine the amount of deferred tax assets that can be recognised, based upon the likely timing and the level of future 
taxable profits.    

06  Earnings Per Share 

Basic earnings per share (cents per share) 

Diluted earnings per share (cents per share) 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

43.30c 

43.23c 

65.13c 

65.04c 

The following reflects the income and number of HVN shares used in the calculation of basic and diluted earnings per share:  

−  Profit after tax 

−  Less: Profit after tax attributable to non-controlling interests 

Profit after tax attributable to owners of the parent 

546,843 

817,879 

(7,323) 

(6,352) 

539,520 

811,527 

NUMBER OF SHARES 

June 2023 
Number 

June 2022 
Number 

Weighted average number of ordinary shares used in calculating basic earnings per share (a) 

1,246,006,654 

1,246,006,654 

Effect of dilutive securities (b) 

2,103,341 

1,738,851 

Adjusted weighted average number of ordinary shares used in calculating diluted earnings per share 

1,248,109,995 

1,247,745,505 

(a)  Weighted average number of ordinary shares 
No new shares issued during the current year, the weighted average number of ordinary shares used in calculating basic earnings per share 
for the 2023 financial year was the number of shares on issue as at 30 June 2023. 

(b)  Effect of dilutive securities  
Performance rights pursuant to Tranche FY21, Tranche FY22 and Tranche FY23 of the 2016 LTI Plan that have been granted to Executive 
Directors have been included in the calculation of dilutive earnings per share.   Refer to Table 4.  Performance Rights of Key Management 
Personnel for the Year Ended 30 June 2023 on page 54 of this report for further information.   

There have been no conversions  to, calls of, or subscriptions for ordinary shares or issues of potential ordinary shares since the reporting date.  

SIGNIFICANT ACCOUNTING POLICIES 

Basic EPS is calculated as net profit attributable to members, adjusted to exclude costs of servicing equity (other than dividends), 
divided by the weighted average number of ordinary shares, adjusted for any bonus elements. 

Diluted EPS is calculated as net profit attributable to members, adjusted for: 

•  Costs of servicing equity (other than dividends); 

•  The after tax effect of dividends and interest associated with dilutive potential ordinary shares that have been recognised as 

expenses; and 

•  Other non-discretionary changes in revenues or expenses during the year that would result from the dilution of potential shares, 

divided by the weighted average number of ordinary shares and dilutive potential ordinary shares, adjusted for any bonus element.   

100 

Annual Report 2023   

 
 
 
 
 
 
 
 
 
 
 
 
 
07  Trade and Other Receivables 

Current 

Receivables from franchisees 

−  Trade receivables (a) 

−  Consumer finance loans (b) 

−  Allowance for expected credit loss (a) (b) 

Trade receivables, net 

Amounts receivable in respect of finance leases (c) 

Non-trade debts receivable from (d): 

—  Related parties (including joint ventures and joint venture partners) 

—  Unrelated parties 

−  Allowance for expected credit loss (d) 

Non-trade debts receivable, net 

Total trade and other receivables (current) 

Non-current 

−  Trade receivables  (a) 

−  Consumer finance loans (b) 

−  Allowance for expected credit loss (a) (b) 

Trade receivables, net 

Amounts receivable in respect of finance leases (c)  

Non-trade debts receivable from (d): 

—  Related parties (including joint ventures and joint venture partners) 

—  Unrelated parties 

−  Allowance for expected credit loss (d) 

Non-trade debts receivable, net 

Total trade and other receivables (non-current) 

SIGNIFICANT ACCOUNTING POLICIES 

Trade and other receivables 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

840,996 

892,917 

107,211 

119,099 

2,567 

2,669 

(4,206) 

(3,493) 

105,572 

118,275 

3,125 

3,155 

368 

43,195 

(126) 

4,407 

46,676 

(126) 

43,437 

50,957 

993,130 

1,065,304 

7,080 

7,087 

549 

(5) 

7,624 

762 

42,426 

53,793 

570 

(5) 

7,652 

537 

46,345 

19,628 

(17,078) 

(20,668) 

79,141 

45,305 

87,527 

53,494 

Trade and other receivables are classified, at initial recognition, and subsequently measured at amortised cost if both of the following 
conditions are met: 

•  The financial asset is held within a business model with the objective to hold financial assets in order to collect contractual  

cashflows, and 

•  The contractual terms of the financial asset give rise on specific dates to cash flows that are solely payments of principal and interest 

on the principal amount outstanding. 

Financial assets at amortised cost are subjected to an expected credit loss assessment.  Gains or losses are recognised in the income 
statement when the asset is derecognised, modified or impaired.  The financial assets at amortised cost of the consolidated entity 
includes receivables from franchisees, trade receivables, consumer finance loans, non-trade debts receivable from related entities and 
unrelated entities and finance lease receivables. 

Annual Report 2023  

101 

 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

07  Trade and Other Receivables  (continued) 

SIGNIFICANT ACCOUNTING JUDGEMENTS & ESTIMATES 

Allowance for expected credit losses 

The consolidated entity recognises an allowance for expected credit losses (ECLs) for financial assets measured at amortised cost.  ECLs 
are based on the difference between the contractual cash flows due in accordance with the contract and all the cash flows that the 
consolidated entity expects to receive, discounted at an approximation of the original effective interest rate.  The expected cash flows 
will include cash flows from the sale of collateral held or other credit enhancements that are integral to the contractual terms. 

For receivables from franchisees, consumer finance loans and non-trade debts receivable from related entities and unrelated entities, 
the consolidated entity applies the general approach, as prescribed in AASB 9 Financial Instruments, in calculating ECLs.  For trade 
receivables and finance leases, the consolidated entity applies the simplified approach, as prescribed in AASB 9, in calculating ECLs.  
The consolidated entity has established a provision matrix that is based on its historical credit loss experience, adjusted for forward-
looking factors specific to the debtors and the economic environment.  

Receivables from franchisees 

Derni Pty Limited (Derni), a wholly-owned subsidiary of Harvey Norman Holdings Limited (HNHL), may, at the request of a  
franchisee, provide financial accommodation in the form of a revolving line of credit, to that franchisee.  The repayment of the 
indebtedness of that franchisee to Derni is secured by a security interest over all present and after-acquired property of that franchisee, 
pursuant to a General Security Deed (GSD). 

The receivables from franchisees balance of $841.00 million as at 30 June 2023 (2022: $892.92 million) comprises the aggregate of the 
balances due from each franchisee to Derni, and is net of any uncollectible amounts.  The indebtedness of each franchisee to Derni is 
reduced on a daily basis by an electronic funds transfer process.  Each franchisee directs the financial institution of that franchisee to 
transfer the net cash receipts in the bank account of the franchisee to Derni, in reduction of outstanding indebtedness.   

Receivables from franchisees have been measured at amortised cost.  The consolidated entity has performed an assessment of the 
franchisee receivables and has calculated the expected credit loss by applying the general approach for provisioning for expected 
credit losses prescribed by AASB 9.  The expected credit loss assessment was conducted on the carrying value of franchisee receivables 
as at 30 June 2023 totalling $841.00 million (2022: $892.92 million).  Based on the assessment, receivables from franchisees are 
current and neither past due nor impaired as at 30 June 2023. 

(a)  Trade receivables and allowance for expected credit loss 
Trade receivables are non-interest bearing and are generally on 30-day terms.  An allowance has been made for estimated  
unrecoverable trade receivable amounts arising from the past sale of goods and rendering of services when there is objective evidence that 
an individual trade receivable is impaired.  An impairment loss of $1.02 million (2022: $0.56 million) has been  
recognised by the consolidated entity in the current year for trade receivables.  This amount has been included in the other  
expenses line item in the Income Statement.  

The ageing analysis of current and non-current trade receivables is as follows: 

•  $83.55 million of the trade receivables balance as at 30 June 2023 (2022: $102.24 million) are neither past due nor impaired.  It is 

expected that these balances will be collected by the consolidated entity on, or prior to, the due date. 

•  $26.56 million of the trade receivables balance as at 30 June 2023 (2022: $20.48 million) are past due but not impaired as there has not 
been a significant change in credit quality and the consolidated entity believes that the amounts are still considered recoverable.  The 
consolidated entity does not hold any collateral over these balances as at 30 June 2023 (2022: nil).  

•  $4.18 million of the trade receivables balance as at 30 June 2023 (2022: $3.47 million) are past due and impaired, and have been 

provided for in full as at balance date. 

Ageing Analysis  Neither past due or impaired  31-60 Days 

61-90 Days 

+90 Days 

31-60 Days  61-90 Days 

+90 Days 

Total 

2023 ($000) 

2022 ($000) 

83,549 

102,238 

13,251 

8,525 

5,274 

2,307 

8,035 

9,647 

85 

244 

146 

129 

3,951 

114,291 

3,096 

126,186 

PAST DUE BUT NOT IMPAIRED 

PAST DUE AND IMPAIRED 

102 

Annual Report 2023   

 
 
 
 
 
 
 
 
 
07  Trade and Other Receivables  (continued) 

Reconciled to: 
−  Trade receivables (current) 

−  Trade receivables (non-current) 

Total trade receivables 

Movement in the allowance for expected credit loss for trade receivables were as follows: 
−  At 1 July  

−  Charge for the year 

−  Foreign exchange translation 

−  Amounts written off 

At 30 June 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

107,211 

119,099 

7,080 

7,087 

114,291 

126,186 

3,469 

1,023 

48 

(358) 

4,182 

3,560 

561 

(35) 

(617) 

3,469 

(b)   Consumer finance loans and allowance for expected credit loss 
The consumer finance loans are non-interest bearing and are generally on 6 to 48 months interest-free terms.  The ageing analysis of current 
and non-current consumer finance loans is as follows: 

•  $1.16 million of the consumer finance loans at 30 June 2023 (2022: $1.05 million) are neither past due nor impaired.  It is expected that 

these balances will be collected by the consolidated entity on, or prior to, the due date.   

• 

If a customer has missed a repayment in a consumer finance loan, the remaining balance of the consumer finance loan is treated as past 
due.  $1.93 million of the consumer finance loans balance as at 30 June 2023 (2022: $2.16 million) are past due but not impaired.  The 
consolidated entity does not hold any collateral over these balances and believes that these amounts will be recovered.  

•  $0.03 million of the consumer finance loans at 30 June 2023 (2022: $0.03 million) are past due and impaired, and have been provided 

for in full as at balance date.  

Ageing Analysis  Neither past due or impaired  31-60 Days 

61-90 Days 

+90 Days 

31-60 Days  61-90 Days 

+90 Days 

2023 ($000) 

2022 ($000) 

1,155 

1,053 

605 

605 

501 

523 

826 

1,029 

- 

- 

- 

- 

29 

29 

Total 

3,116 

3,239 

PAST DUE BUT NOT IMPAIRED 

PAST DUE AND IMPAIRED 

Reconciled to: 
−  Consumer finance loans (current) 

−  Consumer finance loans (non-current) 

Total consumer finance loans 

Movement in the allowance for expected credit loss for consumer finance loans were as follows: 
−  At 1 July  

−  Charge for the year 

−  Amounts written off 

At 30 June  

(c)   Finance lease receivables and allowance for expected credit loss 
Finance lease receivables are reconciled as follows: 

Aggregate of minimum lease payments and guaranteed residual values: 

−  Not later than one year 

−  Later than one year but not later than five years 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

2,567 

549 

3,116 

29 

- 

- 

29 

2,669 

570 

3,239 

21 

8 

- 

29 

3,245 

843 

3,264 

594 

4,088 

3,858 

Annual Report 2023  

103 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

07  Trade and Other Receivables  (continued) 

Future finance revenue: 
−  Not later than one year 

−  Later than one year but not later than five years 

Reconciled to: 
−  Amounts receivable in respect of finance leases (current) 

−  Amounts receivable in respect of finance leases (non-current) 

Total finance lease receivables 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

(120) 

(81) 

(109) 

(57) 

3,887 

3,692 

3,125 

762 

3,887 

3,155 

537 

3,692 

The consolidated entity offers finance lease arrangements as part of the consumer finance business.  Finance leases are offered in respect of 
motor vehicles and livestock with lease terms not exceeding 4 years.  All finance leases are at fixed rates for the term of the lease.  An 
expected credit loss allowance is made for estimated unrecoverable finance lease receivable amounts.  No expected credit loss was 
recognised in the 2023 financial year (2022: nil).  The ageing analysis of current and non-current finance lease receivables is as follows: 

•  $1.17 million of the finance lease receivable balance as at 30 June 2023 (2022: $0.97 million) are neither past due nor impaired.  

•  $2.72 million of the finance lease receivable balance as at 30 June 2023 (2022: $2.72 million) are past due but not  

impaired.  These receivables are subject to regular monitoring to ensure that they are recoverable.  As at balance date, there were no 
events that required the consolidated entity to sell or re-pledge the secured leased assets. 

•  There was no finance lease receivable balance as at 30 June 2023 that was past due and impaired (2022: nil).   

(d)   Non-trade debts receivable and allowance for expected credit loss 
Non-trade debts receivable are generally interest-bearing and are normally payable at call.  The aggregate balance of current and non-
current non-trade debts receivable as at 30 June 2023 was $139.78 million (2022: $117.06 million) as follows:   

•  $104.80 million of the non-trade debts receivable balance as at 30 June 2023 (2022: $78.06 million) are neither past due nor impaired.  It 

is expected that these balances will be collected by the consolidated entity on, or prior to, the due date.   

•  $17.77 million of the non-trade debts receivable balance as at 30 June 2023 (2022: $18.20 million) are past due but not impaired.  These 

receivables are subject to regular monitoring and periodic impairment testing to ensure that they are recoverable.   

•  $17.20 million of the non-trade debts receivable balance as at 30 June 2023 (2022: $20.79 million) are past due and  

impaired, and have been provided for in full as at balance date. 

Ageing Analysis 

Neither past due or impaired  31-60 Days  61-90 Days 

+90 Days  31-60 Days  61-90 Days 

+90 Days 

Total 

2023 ($000) 

2022 ($000) 

104,804 

78,062 

- 

- 

- 

- 

17,774 

18,200 

- 

- 

- 

- 

17,204 

139,782 

20,794 

117,056 

PAST DUE BUT NOT IMPAIRED 

PAST DUE AND IMPAIRED 

Reconciled to: 
−  Non-trade receivables (current) 

−  Non-trade receivables (non-current) 

Total non-trade receivables 

Movement in the allowance for expected credit loss for non-trade receivables were as follows: 
−  At 1 July  

−  Charge for the year 

−  Reversal during the year (i) 

−  Utilisation of allowance for expected credit loss  

At 30 June 

104 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

43,563 

96,219 

51,083 

65,973 

139,782 

117,056 

20,794 

20,896 

- 

(3,227) 

134 

- 

(363) 

(236) 

17,204 

20,794 

Annual Report 2023   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
07  Trade and Other Receivables  (continued) 

i.  Non-trade debts receivable from mining camp joint venture: 

The consolidated entity has non-trade debts receivable from the mining camp joint ventures totalling $17.43 million (2022: $25.16 
million) in aggregate as at 30 June 2023.   The total balance of the allowance for expected credit loss relating to non-trade 
receivables from the mining camp joint ventures was $3.23 million as at 30 June 2022.  During FY23, the $3.23 million expected 
credit loss allowance was reversed in full as the result of the recoverability assessment conducted during the year.  No impairment 
loss or reversal was recognised in FY22.   

08  Other Financial Assets 

Current 

Derivatives receivable 

Total other financial assets (current) 

Non-current 

Equity investments at fair value through profit or loss  

Equity investments at fair value through other comprehensive income 

Units in unit trusts 

Other non-current financial assets 

Total other financial assets (non-current) 

SIGNIFICANT ACCOUNTING POLICIES 

Financial assets at fair value through profit or loss 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

3,845 

3,845 

34,485 

19,827 

414 

7,916 

346 

346 

30,796 

25,095 

414 

4,768 

62,642 

61,073 

Financial assets at fair value through profit or loss include listed shares held for trading and derivative receivables.  Financial assets are 
classified as held for trading if they are acquired for the purpose of selling or repurchasing in the near term.  Derivatives are also 
classified as held for trading unless they are designated as effective hedging instruments.  Financial assets at fair value through profit or 
loss are carried in the statement of financial position at fair value with net changes in fair value recognised in the income statement.   

Financial assets at fair value through other comprehensive income (OCI) (equity instruments) 

Upon initial recognition, the consolidated entity can elect to classify irrevocably its equity investments as equity instruments designated 
at fair value through OCI when they meet the definition of equity under AASB 132 Financial Instruments: Presentation and are not held 
for trading.  The classification is determined on an instrument-by-instrument basis.  Gains and losses on these financial assets are not 
recycled to the income statement.  Dividends are recognised as other income in the income statement when the right of payment has 
been established.  Equity instruments designated at fair value through OCI are not subject to an impairment assessment.  

Annual Report 2023  

105 

 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

09 

Inventories  

Current 

Finished goods at cost 

Provision for obsolescence 

Total inventories (current)  

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

557,254 

534,386 

(11,596) 

(10,112) 

545,658 

524,274 

SIGNIFICANT ACCOUNTING POLICIES 

Inventories are stated at the lower of cost and net realisable value.  Cost comprises direct materials and, where applicable, direct labour 
costs and those overheads that have been incurred in bringing the inventories to their present location and condition.  Cost is 
calculated using the weighted average cost method.  Net realisable value represents the estimated selling price in the ordinary course 
of business less all estimated costs of completion and all costs to be incurred in marketing, selling and distribution.  

10  Other Assets 

Current 

Prepayments 

Other current assets 

Total other assets (current)  

11 

Intangible Assets 

Current 

Net licence property (current) 

Non-current 

Net licence property 

Other intangible assets 

Computer software: 

—  At cost 

—  Accumulated amortisation and impairment 

Net computer software 

Total net intangible assets (non-current) 

Reconciliation of non-current computer software is as follows: 

−  Opening balance 

−  Additions 

−  Disposals 

−  Amortisation 

−  Net foreign currency differences arising from foreign operations 

Net computer software (non-current) 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

61,812 

52,551 

6,842 

2,808 

68,654 

55,359 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

600 

280 

1,237 

69 

1,817 

66 

226,485 

247,628 

(170,404) 

(191,091) 

56,081 

57,387 

56,537 

58,420 

56,537 

61,597 

17,462 

15,876 

(90) 

(384) 

(17,867) 

(20,778) 

39 

226 

56,081 

56,537 

106 

Annual Report 2023   

 
 
 
 
 
 
 
 
11 

Intangible Assets  (continued) 

SIGNIFICANT ACCOUNTING POLICIES 

Intangible assets  

Intangible assets, consisting of capitalised computer software assets, capitalised development expenditure and licence property are 
carried at cost less any accumulated amortisation and accumulated impairment losses.  Intangible assets are amortised on a straight line 
basis over their estimated useful lives, but not greater than a period of eight and a half (8.5) years.   

SaaS arrangements are service contracts providing the consolidated entity with the right to access the cloud provider’s application 
software over the contract period.  Costs incurred to configure or customise, and the ongoing fees to obtain access to the cloud 
provider's application software, are recognised as operating expenses when the services are received.   Some of these costs incurred 
are for the development of software code that enhances or modifies, or creates additional capability to, existing on-premise systems and 
meets the definition of and recognition criteria for an intangible asset.  These costs are recognised as intangible software assets and 
amortised over the useful life of the software on a straight-line basis.   

Intangible assets are tested for impairment where there are any indicators of impairment, either individually or at the cash generating 
unit level.  Useful lives are also examined on an annual basis and adjustments, where applicable, are made on a prospective basis.  The 
amortisation expense on intangible assets with finite lives are recognised in the income statement in the expense category consistent 
with the function of the intangible asset.   

An intangible asset is derecognised upon disposal or when no future economic benefits are expected from its use or disposal.  Any gain 
or loss arising from the derecognition of an intangible asset is measured as the difference between the net disposal proceeds and the 
carrying amount of the intangible asset, and is recognised in the income statement when the intangible asset is derecognised. 

12  Property, Plant and Equipment 

Land at fair value  

Buildings at fair value  

Land and buildings at fair value  (a) 

Plant and equipment: 

—  At cost 

—  Accumulated depreciation 

Net plant and equipment 

Total property, plant and equipment: 

−  Land and buildings at fair value 

−  Plant and equipment at cost 

Total property, plant and equipment 

Accumulated depreciation 

Total written down amount of property, plant and equipment 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

264,814 

219,802 

304,633 

274,319 

569,447 

494,121 

918,494 

836,313 

(595,936) 

(551,217) 

322,558 

285,096 

569,447 

494,121 

918,494 

836,313 

1,487,941 

1,330,434 

(595,936) 

(551,217) 

892,005 

779,217 

Annual Report 2023  

107 

 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

12  Property, Plant and Equipment  (continued) 

Reconciliation of the carrying amounts of property, plant & equipment were as follows: 

Land at fair value: 
−  Opening balance 

−  Additions 

−  (Decrease) / increase resulting from revaluation 

−  Transfers  from other asset categories 

−  Net foreign currency differences arising from foreign operations 

Closing balance 

Building at fair value: 
−   Opening balance 

−  Additions 

−  Disposals 

−  (Decrease) / Increase resulting from revaluation 

−  Transfers  from other asset categories 

−  Depreciation for the year 

−  Net foreign currency differences arising from foreign operations 

Closing balance 

Net land and buildings at fair value (a) 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

219,802 

185,916 

37,651 

10,613 

(5,340) 

28,516 

5,898 

6,803 

- 

(5,243) 

264,814 

219,802 

274,319 

265,173 

46,659 

12,353 

(3,176) 

- 

(18,594) 

14,699 

5,202 

- 

(8,976) 

(10,131) 

9,199 

(7,775) 

304,633 

274,319 

569,447 

494,121 

(a) The net book value of land and buildings (other than land and buildings classified as freehold investment properties) would have been 
$278.84 million (2022: $201.22 million) if measured on a historical cost basis. 

Plant and equipment at cost: 
−   Opening balance 

−  Additions 

−  Disposals 

−  Transfers  from other asset categories 

−  Net foreign currency differences arising from foreign operations 

Closing balance 

Plant and equipment accumulated depreciation: 
−  Opening balance 

−  Depreciation for the year 

−  Disposals 

−  Transfers  from other asset categories 

−  Net foreign currency differences arising from foreign operations 

Closing balance 

Net book value plant and equipment 

Total written down amount of property, plant and equipment 

836,313 

798,335 

97,170 

73,616 

(33,163) 

(39,620) 

3,139 

9,732 

15,035 

(5,750) 

918,494 

836,313 

551,217 

519,577 

62,465 

58,896 

(29,257) 

(31,383) 

1,330 

8,102 

10,181 

(3,975) 

595,936 

551,217 

322,558 

285,096 

892,005 

779,217 

108 

Annual Report 2023   

 
 
 
 
 
 
 
 
 
 
 
 
12  Property, Plant and Equipment  (continued) 

SIGNIFICANT ACCOUNTING POLICIES 

Freehold owner-occupied properties 

Following initial recognition at cost, owner-occupied land and buildings are carried at fair value less any subsequent accumulated 
depreciation and accumulated impairment losses.  Depreciation is calculated on a straight-line basis over the estimated useful life of the 
asset as follows: 

•  Land – not depreciated 

•  Buildings – 20 to 40 years 

Any revaluation surplus is recorded in other comprehensive income and credited to the asset revaluation reserve in equity.  However, to 
the extent that it reverses a revaluation decrease of the same asset previously recognised in the income statement, the increase is 
recognised in the income statement.  Any revaluation deficit is recognised in the income statement, except to the extent that it offsets a 
previous surplus of the same asset in the asset revaluation reserve.  Any accumulated depreciation as at revaluation date is eliminated 
against the gross carrying amount of the asset and the net amount is restated to the fair value of the asset.  Valuations are performed 
with sufficient regularity to ensure that the carrying amount does not differ materially from the fair value of the asset at the balance date.  

Plant and equipment assets 

Plant and equipment assets are recognised at historical cost less accumulated depreciation and any accumulated impairment losses.  
Depreciation is calculated on a straight-line basis over the estimated useful life of the plant and equipment assets (3 to 20 years).  The 
residual values, useful lives and amortisation methods of plant and equipment assets are reviewed, and adjusted if appropriate, at each 
financial year end.   

Derecognition and disposal 

An item of property, plant and equipment is derecognised upon disposal or when no future economic benefits are expected from its 
use or disposal.  Any gain or loss arising on derecognition of the asset (calculated as the difference between the net disposal proceeds 
and the carrying amount of the item) is included in the income statement when the asset is derecognised. 

SIGNIFICANT ACCOUNTING JUDGEMENTS & ESTIMATES 

Valuation of freehold owner-occupied properties 

The consolidated entity values land and buildings at fair value.  Fair value is determined by reference to market-based evidence, which 
is the amount for which the assets could be exchanged between a knowledgeable, willing buyer and a knowledgeable, willing seller in 
an arm’s length transaction as at the valuation date.   

The Board of Directors make an assessment of the fair value of each freehold owner-occupied property as at balance date.  This  
assessment is informed by:  

• 

• 

• 

the information and advice contained in the last independent external valuation report for that property prepared by an external 
professionally qualified valuer who holds a recognised relevant professional qualification and has specialised expertise in the 
property being valued (Independent Valuer); 

the information and advice in the last internal valuation report for that property; 

the last management review for that property; and  

•  other information and professional or expert advice given or prepared by reliable and competent persons in relation to that 

property. 

Independent External Valuations 
The freehold owner-occupied property portfolio is  valued by an Independent Valuer at least once every two (2) years on a rotational 
basis. 

Internal Valuation and Reviews 
Freehold owner-occupied properties not independently externally valued as at balance date are subject to an internal valuation or a 
management review, performed by persons qualified by relevant education, training or experience.  The key assumptions used to  
determine the fair value of freehold owner-occupied properties, and the relevant sensitivity analysis, are disclosed in Note 12(b) and 
Note 12(c).  

Annual Report 2023  

109 

 
 
 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

12  Property, Plant and Equipment  (continued) 

(a)  Reconciliation of owner occupied properties—land and building at fair value 

New Zealand  

Slovenia  

Singapore   

Ireland 

Australia 

Total  

Retail 
$000 

Warehouse 
$000 

Retail 
$000 

Warehouse 
$000 

Office 
$000 

Warehouse 
$000 

Retail 
$000 

Retail 
$000 

2023 
$000 

2022 
$000 

Opening balance 

355,598 

6,115 

78,158 

1,847 

13,303 

Additions 

Transfer 

Disposals 

Fair value  
adjustments 

Depreciation for 
the year 

Net foreign 
currency  
differences 

72,634 

10,358 

(1,809) 

(3,116) 

(22,218) 

- 

(60) 

- 

- 

- 

- 

- 

(5,971) 

(102) 

(2,227) 

1,166 

- 

- 

- 

- 

- 

- 

- 

- 

(48) 

6,671 

115 

6,155 

148 

885 

- 

- 

12,909 

25,600 

13,500 

494,121 

451,089 

132 

20 

84,310 

22,966 

- 

- 

- 

- 

11,100 

(3,176) 

- 

- 

(668) 

(1,048) 

- 

(23,934) 

43,215 

- 

- 

(490) 

(138) 

(8,976) 

(10,131) 

2,028 

- 

16,002 

(13,018) 

Closing balance 

401,789 

16,426 

82,086 

3,161 

14,140 

12,241 

26,222 

13,382  569,447 

494,121 

(b)   Fair value measurement, valuation techniques and inputs 

Class of 
property 

Fair value 
hierarchy* 

Fair value $000 
30 June 2023  

Valuation Technique 

Key unobservable inputs 

2023 Range of  
unobservable inputs 

2022 Range of  
unobservable inputs  

Retail  

Level 3  

523,479 
(Jun-22: 472,856) 

Discounted cash flow 

Terminal Yield 

Discount Rate 

Income capitalisation 

Net market rent per sqm p.a 

Capitalisation Rate 

Direct sale comparison 

Price per sqm of lettable area 

Discounted cash flow 

Terminal Yield 

Discount Rate 

Warehouse 

Level 3  

31,828 
(Jun-22: 7,962) 

Income Capitalisation 

Net market rent per sqm p.a 

Capitalisation Rate 

Office  

Level 3 

14,140 
(Jun-22: 13,303) 

Direct sale comparison 

Price per sqm of lettable area 

Discounted cash flow 

Terminal Yield 

Discount Rate 

Income capitalisation 

Net market rent per sqm p.a 

Capitalisation Rate 

3.1% - 8.3% 

5.5% - 8.8% 

$23 - $550 

4.8% - 9.3% 

$10,235 

5.3% - 8.0% 

6.5% - 7.5% 

$98 - $101 

5.0% - 7.3% 

$816 

N/A 

N/A 

N/A 

N/A 

3.1% - 7.8% 

4.0% - 8.0% 

$53 - $550 

4.0% - 8.0% 

$10,235 

5.3% 

6.5% 

$111 

5.0% 

N/A 

N/A 

N/A 

N/A 

N/A 

Direct sale comparison 

Price per sqm of lettable area 

$12,624 - $16,723 

$12,101 - $16,030 

Total 

569,447 
(Jun-22: 494,121) 

2 

* Level 3 - fair value is estimated using inputs that are not based on observable market data.  

110 

Annual Report 2023   

 
 
 
  
 
  
 
 
 
 
12  Property, Plant and Equipment  (continued) 

(b)   Fair value measurement, valuation techniques 

Terminal yield 

and inputs (continued) 

The income capitalisation method of valuation was used for the 
valuation of retail and warehouse properties in New Zealand.  A 
discounted cash flow method was undertaken in respect of the 
same properties as a secondary method.  There were no  
material differences between the income capitalisation method 
result and the discounted cash flow method result.  The income 
capitalisation method of valuation was used for the valuation of one 
(1) retail owner-occupied property in Australia.  A direct sale 
comparison method was used for the same property as a secondary 
method.  There were no material differences between the income 
capitalisation method result and the direct sale comparison method 
result.  The average result of income capitalisation method, 
discounted cash flow method and direct sale comparison method 
of valuation was used for the valuation of one (1) warehouse 
property in Singapore and the direct sale comparison method was 
used for the valuation of the office properties in Singapore.  The 
income capitalisation method of valuation was used for the 
valuation of retail properties in Slovenia and one (1) retail property 
in Ireland.   

The table on the previous page includes the following descriptions 
and definitions relating to valuation techniques and key 
unobservable inputs used in determining the fair value:  

Income capitalisation method 

Under the income capitalisation method, a property’s fair value is 
estimated using the current market rental value generated by the 
property, which is divided by the appropriate market  
capitalisation rate.  

The terminal yield used to convert income into an  
indication of the anticipated value of the property at the end of a 
given period when carrying out a discounted cash flow  
calculation.  The yield is determined by reference to market  
evidence and independent external valuations received. 

Discount rate 

Rate used to discount the net cash flows generated from rental 
activities during the period of analysis.  The rate is determined by 
reference to market evidence and independent external  
valuations received. 

Price per square metre 

Price per square metre is obtained based on recent transactions of 
similar properties around the vicinity.  Appropriate adjustments are 
made between the comparable and the property to reflect the 
differences in size, tenure, location, condition and prevailing market 
conditions and all other relevant factors affecting its value.  

(c)  Sensitivity information 

Key unobservable 
inputs 

Net market rent 

Capitalisation rate 

Terminal yield 

Discount rate 

Impact on fair value 
for significant  
increase in input 

Impact on fair value 
for significant  
decrease in input 

Increase 

Decrease 

Decrease 

Decrease 

Increase 

Decrease 

Increase 

Increase 

Increase 

Decrease 

Discounted cash flow (“DCF”) method 

Price per square metre 

Under the DCF method, a property’s fair value is estimated  
using explicit assumptions about the benefits and liabilities of 
ownership over the asset’s life, including terminal value.  This 
involves the projection of a series of cash flows and the  
application of an appropriate market-derived discount rate to 
establish the present value of the income stream. 

Direct sale comparison method 

Under the direct sale comparison method, a property’s fair  
value is estimated based on comparable transactions. The unit of 
comparison applied by the consolidated entity is the price per 
square metre. 

Net market rent 

Net market rent is the estimated amount for which a  
property or space within a property could lease between a  
willing lessor and a willing lessee on appropriate lease terms in an 
arm’s length transaction, after proper marketing and wherein the 
parties have each acted knowledgeably, prudently and without 
compulsion.  In addition, an allowance for recoveries of lease 
outgoings from tenants is made on a pro-rata basis (where 
applicable). 

Capitalisation rate 

The rate at which net market income is capitalised to  
determine the value of a property.  The rate is determined by 
reference to market evidence and independent external  
valuations received. 

The net market rent of a property and the capitalisation rate are key 
inputs of the income capitalisation valuation method.  The income 
capitalisation valuation method incorporates a direct 
interrelationship between the net market rent of a property and its 
capitalisation rate.  This methodology involves assessing the total 
net market income generated by the  property and capitalising this 
in perpetuity to derive a capital value.  Significant increases (or 
decreases) in rental returns and rent growth per annum in isolation 
would result in a significantly higher (or lower) fair value of the 
properties.  There is an inverse relationship between the 
capitalisation rate and the fair value of properties.  Significant 
increases (or decreases) in the capitalisation rate in isolation would 
result in a significantly lower (or higher) fair value of the properties.  
The discount rate and terminal yield are key inputs of the 
discounted cash flow method.  The discounted cash flow method 
incorporates a direct interrelationship between the discount rate 
and the terminal yield as the discount rate applied will determine 
the rate in which the terminal value is discounted to present value.  
Significant increases (or decreases) in the discount rate in isolation 
would result in a significantly lower (or higher) fair value.  Similarly, 
significant increases (or decreases) in the terminal yield in isolation 
would result in a significantly lower (or higher) fair value.  In general, 
an increase in the discount rate and a decrease in the terminal yield 
could potentially offset the impact on the fair value of the 
properties.  

(d)  Highest and best use 
For all freehold owner-occupied properties that are measured at 
fair value, the current use of the property is considered its highest 
and best use.  

Annual Report 2023  

111 

 
 
 
 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

13  Property, Plant and Equipment: Right-Of-Use Assets (ROUA) 

CONSOLIDATED 

Leasehold properties: (a) 
ROUA $000 

Plant & equipment: 
ROUA $000 

Total:  
ROUA $000 

507,290 

36,266 

(14,648) 

(2,148) 

(63,668) 

5,125 

468,217 

3,877 

2,652 

- 

- 

(2,202) 

(34) 

4,293 

511,167 

38,918 

(14,648) 

(2,148) 

(65,870) 

5,091 

472,510 

CONSOLIDATED 

Leasehold properties: (a) 
ROUA $000 

Plant & equipment: 
ROUA $000 

Total:  
ROUA $000 

468,217 

128,700 

(7,689) 

(67,512) 

19,862 

541,578 

4,293 

2,033 

(7) 

(2,039) 

161 

4,441 

472,510 

130,733 

(7,696) 

(69,551) 

20,023 

546,019 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

39,974 

25,792 

104,677 

118,485 

255,915 

218,386 

27,399 

118,054 

14,947 

94,900 

546,019 

472,510 

As at 1 July 2021 

New, modified leases 

Leases exited 

Impairment 

Depreciation 

Foreign currency 

As at 30 June 2022 

As at 1 July 2022 

New, modified leases 

Leases exited 

Depreciation 

Foreign currency 

As at 30 June 2023 

(a) The leasehold properties relate to leases of owner-occupied properties.  

Australia 

New Zealand 

Singapore & Malaysia 

Slovenia & Croatia 

Ireland & Northern Ireland 

Total property, plant and equipment:  right-of-use assets 

SIGNIFICANT ACCOUNTING POLICIES 

Property, Plant and Equipment: Right-of-Assets 

The consolidated entity recognises right-of-use assets in respect of leases of property, plant and equipment at the commencement date 
of the lease (i.e. the date the underlying asset is available for use).  The initial measurement of right-of-use assets includes the amount of 
lease liabilities recognised, initial direct costs incurred, and lease payments made at or before the commencement date, less any lease 
incentives received.  Right-of-use assets are subsequently measured at cost, less any accumulated depreciation and impairment losses, 
and adjusted for any re-measurement of lease liabilities.  The right-of-use assets are depreciated on a straight-line basis over the shorter 
of its estimated useful life or the lease term.  Right-of-use assets are subject to an impairment assessment under AASB 136 Impairment 
of Assets at each reporting date.  

112 

Annual Report 2023   

 
 
 
 
 
 
 
14 

Investment Properties: Freehold   

Opening balance at beginning of the year, at fair value 

Net additions, disposals and transfers 

Net increase from fair value adjustments 

Closing balance at end of the year, at fair value 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

3,230,213 

2,905,509 

134,630 

111,020 

118,750 

213,684 

3,483,593 

3,230,213 

Below is a list of the top 20 freehold investment properties ranked in order of fair value as at 30 June 2023:  

Property 

Last  
independent 
valuation  
date 

Independent 
valuation at last 
valuation date  
$000 

Fair value 
30 June  
2023 
$000 

Cap rate 
30 June 
2023  
% 

Penrith Homemaker Centre - Harvey Norman®,  Domayne® 

31 Dec 2021 

240,000  

243,054 

Springvale Homemaker Centre - Harvey Norman®,  Domayne® 

30 Jun 2022 

      170,000  

170,852 

Maroochydore Homemaker Centre - Harvey Norman®,  Domayne®,  Joyce Mayne® 

30 Jun 2023 

106,000 

106,000 

Watergardens Homeplace - Harvey Norman®  

30 Jun 2023 

102,000 

102,000 

Silverwater  Warehouse Complex 

The Cambridge Park Centre - Harvey Norman®  

Alexandria Complex - Harvey Norman®, Domayne® 

Toowoomba Centre Complex - Harvey Norman®  

Macgregor Homemaker Centre - Harvey Norman®  

31 Dec 2022 

31 Dec 2022 

99,000 

87,250 

30 Jun 2022 

        81,200  

31 Dec 2021 

        71,000  

30 Jun 2023 

        64,600  

Perth City West Complex - Harvey Norman®,  Domayne® (a) 

30 Jun 2022 

        61,250  

Albury Homemaker Centre - Harvey Norman®  

Auburn Flagship Store Complex - Harvey Norman®  

Auburn Complex - Harvey Norman®, Domayne® 

Rutherford (Maitland) Complex - Harvey Norman® ,  Domayne® 

Alexandria Harvey Norman Warehouse Complex 

Maribyrnong Complex - Harvey Norman®  

30 Jun 2023 

59,500 

30 Jun 2023 

        55,500  

30 Jun 2022 

        55,000  

31 Dec 2022 

31 Dec 2021 

31 Dec 2022 

54,500 

46,600 

54,000 

Browns Plains Homemaker Centre - Harvey Norman®  

31 Dec 2022 

        53,000  

Devonport Homemaker Centre  - Harvey Norman®  

31 Dec 2021 

        47,500  

Munno Para Shopping City - Harvey Norman®  

Bendigo Rocklea Homemakers Centre  

Total top 20 freehold investment properties 

31 Dec 2022 

30 Jun 2023 

46,500 

46,500 

99,133 

87,565 

83,718 

71,283 

64,600 

62,205 

59,500 

55,500 

55,193 

54,524 

54,134 

54,125 

53,363 

50,384 

46,591 

46,500 

1,620,224* 

5.50% 

5.75% 

6.25% 

5.00% 

5.50% 

7.75% 

4.25% 

7.00% 

5.75% 

6.00% 

7.00% 

5.75% 

4.75% 

7.00% 

4.75% 

6.00% 

6.75% 

6.25% 

6.75% 

6.25% 

The fair value of the top 20 freehold investment properties amounted to $1.62 billion as at 30 June 2023, representing 46.51% of the total 
fair value of freehold investment properties of $3.48 billion.  The fair value of the remaining 120 freehold investment properties as at 30 
June 2023 totalled $1.86 billion, representing 53.49% of the portfolio as at balance date.    

(a)  Balances represent the consolidated entity’s 50% ownership interest in the investment property.  

*  The difference between the fair value of the freehold investment property as at 30 June 2023 and the independent valuation as at  the last 
valuation date mainly relates to Internal Valuations and Reviews and capital additions in respect of the freehold investment property 
between the periods.   

Annual Report 2023  

113 

 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

14 

Investment Properties: Freehold  (continued)  

SIGNIFICANT ACCOUNTING POLICIES 

Internal Valuations and Reviews  

Freehold investment properties not independently externally 
valued as at balance date are subject to an internal valuation or a 
management review, performed by persons qualified by relevant 
education, training or experience.  Each internal valuation and  
management review is informed by the last independent external 
valuation and reliable market evidence.  For the current year, six 
(6) freehold investment properties had been affected by the same 
factors as the properties which had been independently 
externally valued.  As a consequence, internal valuations for these 
six (6) properties were undertaken to determine the effect of 
these factors. 

Valuation Methodologies 

The fair value in respect of each freehold investment property has 
been calculated primarily using the income capitalisation method 
of valuation, using the current market rental value, and having 
regard to, in respect of each property: 

• 

• 

• 

the highest and best use of the property  

the quality of construction  

the age and condition of improvements  

•  recent market sales data in respect of comparable  

properties 

•  current market rental value, being the amount that could be 
exchanged between knowledgeable, willing parties in an 
arm’s length transaction  

• 

the tenure of franchisees and external tenants  

•  adaptive reuse of buildings 

•  non-reliance on turnover rent 

•  other specific circumstances of the property  

As a secondary method, a discounted cash flow valuation or a 
direct sale comparison valuation is undertaken as a check  
method.  

The fair value of a freehold investment property under 
construction is determined using the income capitalisation 
method by estimating the fair value of the property as at the 
relevant completion date less the remaining costs to complete 
and allowances for associated risk.  As a secondary method, a 
discounted cash flow valuation is undertaken.  An internal 
valuation or management review is performed for any property 
less than 75% complete where there is an indication of a 
substantial change in the risks or benefits to warrant an earlier 
assessment.  Normally, the direct sale comparison method of 
valuation is used for properties held for future development.   

Valuation of Freehold Investment Properties 

Each freehold investment property, which is property held to earn 
rentals and/or for capital appreciation is initially measured at cost, 
including transaction costs, and subsequently valued at fair value.  
Fair value is the price that would be received to sell an asset or 
paid to transfer a liability in an orderly transaction between 
market participants at the measurement date.  Gains and losses 
arising from changes in fair value of freehold investment 
properties are recognised in the income statement in the period 
in which they arise.  An investment property is derecognised 
when the property has been disposed of.  The difference 
between the net disposal proceeds and the carrying amount of 
the asset is recognised in the income statement in the period of 
derecognition.  

Each freehold investment property is the subject of a lease or 
licence in favour of independent third parties, including Harvey 
Norman®, Domayne® and Joyce Mayne® franchisees. 

SIGNIFICANT ACCOUNTING JUDGEMENTS 
& ESTIMATES 

Valuation Approach 

The Board of Directors make an assessment of the fair value of 
each freehold investment property as at balance date.  This 
assessment is informed by: 

• 

• 

the information and advice contained in the last independent 
external valuation report for that property prepared by an 
external, professionally qualified valuer who holds a 
recognised relevant professional qualification and has 
specialised expertise in the property being valued 
(Independent Valuer); 

the information and advice contained in the last internal 
valuation report for that property (which was informed by the 
immediately preceding independent external valuation report 
for that property); 

• 

the last management review for that property; and  

•  other information and professional or expert advice given or 

prepared by reliable and competent persons in relation to that 
property. 

Independent External Valuations 

The freehold investment property portfolio in Australia is valued 
by an Independent Valuer at least once every two (2) years on a 
rotational basis.   

For the 2023 financial year,  seventy-two (72) valuations of 
freehold investment properties were performed by an 
Independent Valuer: thirty-seven (37) at 31 December 2022 and  
thirty-five (35) at 30 June 2023.  This represents a total of 51.4% of 
the number of freehold investment properties independently 
externally valued this year, and 48.8% in terms of the fair value of 
the freehold investment property portfolio in Australia subject to 
independent external valuation.      

114 

Annual Report 2023   

 
 
 
 
 
 
 
 
 
 
 
14 

Investment Properties: Freehold  (continued) 

(a)   Reconciliation of investment properties: freehold 

New Zealand  

Ireland 

Australia  

Total  

Retail 
$000 

Warehouse 
$000 

Retail 
$000 

Retail 
$000 

Warehouse 
$000 

Office 
$000 

2023 
$000 

2022 
$000 

Opening balance 

6,259 

4,640 

28,970 

2,856,779 

290,225 

43,340 

3,230,213  2,905,509 

Additions 

Disposals 

- 

- 

- 

- 

Fair value adjustments* 

(496) 

(951) 

Depreciation for the year 

Net foreign currency differences 

(57) 

112 

(5) 

87 

250 

129,971 

13,857 

26 

144,104 

115,481 

- 

- 

(519) 

2,298 

(11,390) 

- 

62,757 

57,440 

- 

- 

- 

- 

- 

- 

- 

- 

(11,390) 

(4,066) 

118,750 

213,684 

(581) 

2,497 

(48) 

(347) 

Closing balance 

5,818 

3,771 

30,999 

3,038,117 

361,522 

43,366 

3,483,593 

3,230,213 

* Fair value adjustments totalling $118.75 million for the year ended 30 June 2023 are included in other income (2022: $213.68 million). 

(b)   Fair value measurement, valuation techniques and inputs 

Class of 
property 

Fair value 
hierarchy* 

Fair value $000 
30 June 2023  

Valuation Technique 

Key unobservable inputs 

2023 Range of  
unobservable inputs 

2022 Range of  
unobservable inputs  

Net market rent per sqm p.a 

$74 - $323 

$70 - $326 

Retail  

Level 3  

Metropolitan = 
1,870,594  
 (Jun-22: 1,755,018) 
Regional=1,204,340 
(Jun-22: 1,136,990) 
Total =3,074,934  
(Jun-22: 2,892,008) 

Income capitalisation 

Discounted cash flow  

Capitalisation Rate 
-  Metropolitan 
-  Regional 

Terminal Yield 

Discount  Rate 

4.3%  - 9.3% 

5.8%  - 8.8% 

4.5% - 8.8% 

5.0% - 9.0% 

4.3%  - 9.3% 

5.8%  - 9.3% 

4.5% - 9.0% 

5.0% - 9.0% 

Direct sale comparison 

Price per sqm of lettable area 

$847 - $5,778 

$710 - $5,664 

Warehouse 

Level 3  

365,293 
(Jun-22: 294,865) 

Discounted cash flow  

Terminal Yield 

Discount  Rate 

Income capitalisation 

Net market rent per sqm p.a 

Capitalisation Rate 

$65 - $255 

4.8% - 9.0% 

4.8% - 7.0% 

5.5% - 7.3% 

$69 - $160 

4.8% - 9.5% 

5.0% - 7.0% 

5.5% - 7.3% 

Direct sale comparison 

Price per sqm of lettable area 

$766 - $5,009 

$709 - $3,151 

Income capitalisation 

Net market rent per sqm p.a 

Capitalisation Rate 

$144 - $233 

6.5% - 8.0% 

$115 - $233 

6.5% - 8.0% 

Office  

Level 3 

43,366 
(Jun-22: 43,340) 

Discounted cash flow  

Terminal Yield 

Discount  Rate 

6.5% 

7.0% 

6.5% 

7.0% 

Direct sale comparison 

Price per sqm of lettable area 

$1,695 - $3,545 

$1,676 - $3,545 

Total 

3,483,593 
(Jun-22: 3,230,213) 

*Level 3 - fair value is estimated using inputs that are not based on observable market data.  

The income capitalisation method of valuation was primarily used for the valuation of all Retail, Warehouse and Office investment properties 
in Australia and the Retail and Warehouse investment properties in New Zealand.  A discounted cash flow valuation or a direct sale 
comparison valuation was undertaken, excluding property for development in Australia, as a secondary method.  There were no material 
differences between the income capitalisation method result, the discounted cash flow method result and the direct sale comparison 
method result.  The descriptions and definitions relating to valuation techniques and key unobservable inputs used in determining the fair 
value of investment properties are the same as those for freehold owner-occupied properties detailed in Note 12(b). 

Annual Report 2023  

115 

 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

14 

Investment Properties: Freehold  (continued) 

(c)   Sensitivity information 

Key unobservable inputs 

Impact on fair value for significant increase in input 

Impact on fair value for significant decrease in input 

Net market rent 

Capitalisation rate 

Terminal yield 

Discount rate 

Price per square metre 

Increase 

Decrease 

Decrease 

Decrease 

Increase 

Decrease 

Increase 

Increase 

Increase 

Decrease 

(d)   Rent and outgoings received and operating expenses of investment properties 
Included in rent and outgoings received from franchisees and rent and outgoings received from other tenants as disclosed in Note 3.  
Revenues is rent and outgoings received from investment properties of $252.89 million for the year ended 30 June 2023 (2022: $231.31 
million).  Operating expenses, including rates and taxes and repairs and maintenance, recognised in the income statement in relation to 
investment properties amounted to $61.70 million for the year ended 30 June 2023 (2022: $55.43 million). 

15 

Investment Properties (Leasehold): Right-Of-Use Assets 

Opening balance at beginning of the year, at fair value 

New and modified leases 

Leases exited 

Net decrease from fair value re-measurements 

Closing balance at end of the year, at fair value 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

675,600 

620,461 

133,086 

151,728 

(1,539) 

(9,031) 

(102,113) 

(87,558) 

705,034 

675,600 

(a)   Fair value measurement, valuation techniques and inputs 

Class of 
property 

Fair value 
hierarchy* 

Fair value $000 
30 June 2023  

Valuation Technique  Key unobservable inputs 

2023 Range of  
unobservable inputs 

2022 Range of  
unobservable inputs  

Retail  

Level 3  

452,207 
(Jun-22: 487,593) 

Discounted cash flow 

Warehouse 

Level 3  

252,827 
(Jun-22: 188,007) 

Discounted cash flow 

Discount rate 

Market rental ranges: 
−  Gross 
−  Net 

Discount rate 

Market rental ranges: 
−  Gross 
−  Net 

5.99% - 6.64% 

4.69% - 5.48% 

$60 - $575 per sqm  

$50 - $575 per sqm  

$25 - $350 per sqm  

$80 - $265 per sqm  

5.99% - 6.64% 

4.69% - 5.48% 

$30 - $800 per sqm  

$25 - $750 per sqm  

$45 - $230 per sqm  

$30 - $190 per sqm  

Total 

705,034 
(Jun-22: 675,600) 

* Level 3 - fair value is estimated using inputs that are not based on observable market data.  

(b)  Sensitivity information 

Key unobservable inputs 

Impact on fair value for significant increase in input 

Impact on fair value for significant decrease in input 

Discount rate 

Market rent ranges 

Decrease 

Increase 

Increase 

Decrease 

(c)  Rent and outgoings received and operating expenses of leasehold investment properties 
Included in rent and outgoings received from franchisees as disclosed in Note 3. Revenues is rent and outgoings received from leasehold 
investment properties of $135.54 million for the year ended 30 June 2023  (2022: $117.53 million).  Operating expenses, excluding interest 
on lease liabilities and fair value re-measurements on leasehold investment properties: ROU Assets, recognised in the income statement in 
relation to leasehold investment properties amounted to $21.22 million for the year ended 30 June 2023 (2022: $27.73 million). 

116 

Annual Report 2023   

 
 
 
  
 
 
 
 
 
 
 
 
 
 
15 

Investment Properties (Leasehold): Right-Of-Use Assets (continued) 

SIGNIFICANT ACCOUNTING POLICIES 

Investment Properties (Leasehold): Right-Of-Use Assets  

Subsidiaries of Harvey Norman Holdings Limited (HNHL) enter 
into leases of properties in Australia (each a Leasehold 
Investment Property) with third party landlords.  After entry into a 
lease with an external landlord, the relevant subsidiary of HNHL 
grants a sub-lease or licence to a Harvey Norman®, Domayne® 
and Joyce Mayne® franchisee, to occupy an area of that 
Leasehold Investment Property. 

The consolidated entity recognises a right-of-use asset in respect 
of each subsidiary's right to use each Leasehold Investment 
Property for the respective lease term (each an IP Leasehold ROU 
Asset) in accordance with the requirements of AASB 16 Leases.  
As each IP Leasehold ROU Asset meets the definition of 
investment property under AASB 140 Investment Property, the 
consolidated entity is required to measure each IP Leasehold 
ROU Asset at fair value.  The consolidated entity has adopted the 
fair value model in AASB 140 and each IP Leasehold ROU Asset is 
measured at fair value.   

In respect of each lease of a Leasehold Investment Property, the 
present value of the lease payments is determined and carried as 
a lease liability and the fair value of the lessee's right to use the 
Leasehold Investment Property over the lease term is recorded as 
an IP Leasehold ROU Asset.  Gains or losses arising from re-
measurement of the fair value of an IP Leasehold ROU Asset are 
included in the Income Statement of the consolidated entity as a 
fair value increment or decrement in the period in which they 
arise.  

SIGNIFICANT ACCOUNTING JUDGEMENTS 
& ESTIMATES 

Valuation of Investment Properties (Leasehold): Right-Of-Use 
Assets 

The directors make an assessment of the fair value of each IP  
Leasehold ROU Asset as at balance date.  Each IP Leasehold ROU 
Asset is reviewed at least every 6 months. This review is 
undertaken by persons qualified by relevant education, training 
or experience, with the assistance of qualified management.  As 
part of the review, an independent, professionally qualified valuer 
who holds a recognised relevant professional qualification and 
has relevant specialised expertise (Leasehold Independent 
Valuer) is engaged to provide independent verification of key 
observable inputs. 

The re-measurement of an IP Leasehold ROU Asset to fair  
value comprises the following: 

1.  A reduction in the IP Leasehold ROU Asset to reflect the  
decrease in its future value due to the usage of the asset 
during the period, reflecting the passage of time and a 
reduction in remaining lease tenure.  This is recognised as a 
fair value decrement in the Income Statement.   

2.  Re-measurement of the IP Leasehold ROU Asset at the  
prevailing discount rate as at the reporting date.  If the 
discount rate at the end of the period is higher than the 
discount rate at the beginning of the period, there will be a 
decrease in the value of the IP Leasehold ROU Asset and a 
corresponding fair value decrement is  recognised in the 
Income Statement.  If the discount rate at the end of the period 
is lower than the discount rate at the beginning of the period, 
there will be an increase in the value of the IP Leasehold ROU 
Asset and a corresponding fair value increment is recognised 
in the Income Statement.  The discount rate used is 
determined using market data, information on margins 
available to the consolidated entity, and other adjustments 
appropriate as at the reporting date.   

3.  The Leasehold Independent Valuer provides independent  
verification of key observable inputs including the current 
market rent ranges, being the amount that could be 
exchanged between knowledgeable, willing parties in an 
arm’s length transaction, at each reporting date.  If the current 
market rent range increases, there may be an increase in the 
value of the IP Leasehold ROU Asset and a corresponding fair 
value increment may be recognised in the Income Statement.  
If the current market rent range decreases, there may be a 
decrease in the value of the IP Leasehold ROU Asset and a 
corresponding fair value decrement may be recognised in the 
Income Statement.    

The results and recommendations of the review and the 
information and professional advice provided by the 
Independent Valuer are used to inform the assessment of the fair 
value of each IP Leasehold ROU Asset at balance date. 

Discount rate 

Investment properties (leasehold): right-of-use assets are re-
measured to fair value by using the prevailing discount rate as at 
the reporting date which is determined by taking into account the 
following:  
• 

External market based rates for a range of maturities as at 
the reporting date; 
The lending margins available to the consolidated entity; 
and  
Other adjustments that may be made by market  
participants over the lease term. 

• 

• 

As at 30 June 2023, the discount rates used in re-measuring  
investment properties (leasehold): right-of-use assets range from 
5.99% to 6.64% (2022: 4.69% to 5.48%). 

Market rent ranges 

As at each balance date, the Leasehold Independent Valuer 
provides market rent ranges for each leasehold investment 
property, being the amount that could be exchanged between 
knowledgeable, willing parties in an arm’s length transaction at 
each reporting date.  The market rent ranges are used to assess 
whether future lease payments are representative of what market 
participants would pay for a particular asset over a similar term.   

Annual Report 2023  

117 

 
 
 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

16  Trade and Other Payables 

Trade and other creditors 

Accruals 

Total trade and other payables (current) 

17 

Interest-Bearing Loans and Borrowings 

Current secured: 

Bank overdraft  (a) 

Commercial bills payable  (b) 

Syndicated facility agreement  (c) 

Other short-term borrowings  (d) 

Current unsecured: 
Derivatives payable 

Non-trade amounts owing to: 

—  Related parties 

—  Unrelated parties 

Total interest-bearing loans and borrowings (current)  

Non-current: 

Syndicated facility agreement (c) 

Other borrowings (d) 

Total interest-bearing loans and borrowings (non-current)  

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

262,503 

258,965 

90,213 

99,376 

352,716 

358,341 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

16,694 

5,400 

14,446 

5,400 

- 

200,000 

40,538 

36,795 

62 

20 

4,238 

171 

4,238 

154 

67,103 

261,053 

760,000 

410,000 

23,258 

28,522 

783,258 

438,522 

(a)  Bank Overdraft 
The total bank overdraft of $16.69 million as at 30 June 2023 (2022: $14.45 million) relates to a bank overdraft due by Harvey Norman 
Trading (Ireland) Limited to Bank of Ireland (“BOI”) (the “BOI Overdraft Facility”).  Harvey Norman Holdings Limited has provided a 
Guarantee and Indemnity in favour of BOI in support of the BOI Overdraft Facility at the request of Ireland. The BOI Overdraft Facility is 
secured by this Guarantee. 

(b)  Commercial bills payable 
The commercial bills payable form part of facilities granted by ANZ.  The payment of each commercial bill is secured by the  
securities given pursuant to the Syndicated Facility Agreement (as defined in Note 17(c)), and subject to annual review by ANZ.  Each 
commercial bill has a tenure not exceeding 180 days but is repayable on demand by ANZ, upon the occurrence of any event of default or 
Relevant Event (as defined in Note 17(c)) under the Syndicated Facility Agreement, or after any annual review date. 

(c)  Syndicated Facility Agreement 
On 2 December 2009, the Company, a subsidiary of the Company (Borrower) and certain other subsidiaries of the Company (Guarantors) 
entered into a Syndicated Facility Agreement (the Facility or SFA)  with certain banks (Financiers and each a Financier).  This facility has been 
amended from time to time.  As at 30 June 2023, the SFA comprised of four (4) Tranches totalling $810 million.  The Amending Deed (No. 
8) to the Facility, dated 30 November 2021, was executed with the effect of extending the repayment date of Tranche A1 of the Facility 
totalling $170 million to 4 December 2026 and Tranche B of the Facility totalling $240 million to 4 December 2025.  On 30 November 2022, 
the Amending Deed (No. 9) to the Facility was executed with the effect of extending the repayment date of Tranche A2 of the Facility 
totalling $200 million to 30 November 2026 and the establishment of Tranche C of the Facility totalling $200 million with a repayment date 
of 30 November 2025.  The utilised amount of the Facility as at 30 June 2023 was $760 million, repayable as set out below, and was 
classified as non-current interest-bearing loans and borrowings. 

118 

Annual Report 2023   

 
 
 
 
 
 
 
 
17 

Interest-Bearing Loans and Borrowings  (continued) 

(c)  Syndicated Facility Agreement (continued) 
This Facility is secured by:  

•  a fixed and floating charge granted by the Company and each of the Guarantors in favour of a security trustee for the Financiers; and  

•  real estate mortgages granted by certain Guarantors in favour of the security trustee for the Financiers over various real properties 

owned by those Guarantors.  

Under the terms of the Syndicated Facility Agreement, the Facility is repayable: 

• 

• 

• 

• 

in respect of Tranche A1 totalling $170 million, on 4 December 2026 ($120 million utilised at 30 June 2023) 

in respect of Tranche A2 totalling $200 million, on 30 November 2026 ($200 million utilised at 30 June 2023) 

in respect of Tranche B totalling $240 million, on 4 December 2025 ($240 million utilised at 30 June 2023)  

in respect of Tranche C totalling $200 million, on 30 November 2025 ($200 million utilised at 30 June 2023) 

•  otherwise on demand by or on behalf of the Financiers upon the occurrence of any one of a number of events (each a “Relevant Event”), 
including events which are not within the control of the Company, the Borrower or the Guarantors. Each of the following is a Relevant 
Event: 

i. 

 an event occurs which has or is reasonably likely to have a material adverse effect on the business, operation, property, condition 
(financial or otherwise) or prospects of the Borrower or the Company and the subsidiaries of the Company;  

ii.  if any change in law or other event makes it illegal or impractical for a Financier to perform its obligations under the Syndicated 

Facility Agreement or fund or maintain the amount committed by that Financier to the provision of the Facility, the Financier may by 
notice to the Borrower, require the Borrower to repay the secured moneys in respect of the commitment of that Financier, in full on 
the date which is forty (40) business days after the date of that notice.  

(d)  Other Short-Term Borrowings  
The consolidated entity has the following short-term borrowings as at 30 June 2023: 

•  a Floating Rate Loan Facility with the ANZ Bank of $200 million, repayable on 9 September 2023 — unutilised as at 30 June 2023.   On 4 

September 2023, the maturity date of this facility was extended to 30 November 2023.   

•  a short-term facility of $18.38 million in New Zealand secured by the securities pursuant to the SFA — unutilised as at 30 June 2023.   

•  a short-term facility with a limit of $11.13 million in Singapore secured by a corporate guarantee — unutilised as at 30 June 2023. 

•  a short term facility with a limit of $0.97 million in Malaysia secured by a corporate guarantee — unutilised as at 30 June 2023. 

•  a total facility with a limit of $30.81 million in Ireland secured by fixed and floating charges over property.  This facility was fully utilised as 
at 30 June 2023, with $7.56 million classified as current borrowings (2022: $6.80 million) and $23.26 million classified as non-current 
borrowings (2022: $28.52 million). 

•  a total facility with a limit of $54.11 million in Slovenia and Croatia, with a maturity date of 4 December 2023, is secured by the securities 

pursuant to the SFA. $28.87 million was utilised as at 30 June 2023 (2022: $26.73 million). 

•  a total facility with a limit of $5.56 million relates to a revolving credit facility with DBS in Singapore. $4.12 million was utilised as at 30 

June 2023 (2022: $2.61 million). 

(e)  Defaults and Breaches 
The Company has not received notice of the occurrence of any Relevant Event from any Financier.  During the 2023 and 2022 financial 
years, there were no defaults or breaches on any of the interest-bearing loans and borrowings referred to in this note. 

SIGNIFICANT ACCOUNTING POLICIES 

Financial liabilities 

Financial liabilities are classified, at initial recognition, as financial liabilities at fair value through profit or loss, loans and borrowings, 
payables, or as derivatives designated as hedging instruments in an effective hedge, as appropriate.  All financial liabilities are 
recognised initially at fair value and, in the case of loans and borrowings and payables, net of directly attributable transaction costs.  
After initial recognition, loans and borrowings are subsequently measured at amortised cost.  Gains and losses are recognised in the 
income statement when the liabilities are derecognised.  A financial liability is derecognised when the obligation under the liability is 
discharged or cancelled or expires.  

The consolidated entity’s financial liabilities include trade and other payables, derivative payable and loans and borrowings including 
bank overdrafts, commercial bills payable, Syndicated Facility Agreement, short-term borrowings, non-trade amounts owing to related 
parties and unrelated parties.  

Annual Report 2023  

119 

 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

18  Financing Facilities Available 

At balance date, the following financing facilities had been negotiated and were available. 

Total facilities: 
−  Bank overdraft 

−  Other borrowings 

−  Commercial bank bills 

−  Syndicated Facility 

Total Available Facilities 

Facilities used at reporting date: 
−  Bank overdraft 

−  Other borrowings (current) 

−  Other borrowings (non-current) 

−  Commercial bank bills (current) 

−  Syndicated Facility (current) 

−  Syndicated Facility (non-current) 

Total Used Facilities 

Facilities unused at reporting date: 
−  Bank overdraft 

−  Other borrowing 

−  Syndicated Facility 

Total Unused Facilities 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

49,471 

45,834 

320,957 

223,573 

5,400 

5,400 

810,000 

610,000 

1,185,828 

884,807 

16,694 

40,538 

23,258 

5,400 

14,446 

36,795 

28,522 

5,400 

- 

200,000 

760,000 

410,000 

845,890 

695,163 

32,777 

31,388 

257,161 

158,256 

50,000 

- 

339,938 

189,644 

Refer to Note 17. Interest-Bearing Loans and Borrowings for details regarding the security provided by the consolidated entity over each of 
the financing facilities disclosed above.  

120 

Annual Report 2023   

 
 
 
 
 
19  Lease Liabilities 

Lease liabilities at beginning of the year 

New, modified and exited leases 

Interest on lease liabilities 

Lease payments 

Foreign currency 

Lease liabilities at the end of the year 

Disclosed as: 

—  Lease liabilities (current) 

—  Lease liabilities (non-current) 

Total lease liabilities 

(a)  The geographical split of lease liabilities is as follows:  
Leases of owner-occupied properties and plant and equipment assets: 

−  Australia 

−  New Zealand 

−  Singapore & Malaysia 

−  Slovenia & Croatia 

−  Ireland & Northern Ireland 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

1,204,628 

1,178,665 

252,935 

163,999 

50,294 

41,738 

(197,831) 

(179,353) 

18,782 

(421) 

1,328,808 

1,204,628 

151,043 

139,288 

1,177,765 

1,065,340 

1,328,808 

1,204,628 

54,158 

41,108 

121,219 

136,175 

202,286 

164,229 

29,519 

16,871 

150,187 

127,222 

Total lease liabilities of leases of owner occupied properties and plant and equipment assets 

557,369 

485,605 

Leases of properties sub-leased to external parties: 

—  Australia 

Total lease liabilities of leases of properties sub-leased to external parties 

Total lease liabilities 

(b)  The maturity profile of undiscounted lease liabilities is as follows: 

Less than 1 year 

1 to 2 years 

2 to 5 years 

Over 5 years 

Total undiscounted lease liabilities 

771,439 

719,023 

771,439 

719,023 

1,328,808 

1,204,628 

200,902 

181,083 

190,124 

171,699 

506,470 

452,210 

744,156 

646,458 

1,641,652 

1,451,450 

(c)  Commitments for leases not yet commenced 
The consolidated entity had committed to leases which had not yet commenced as at 30 June 2023. These leases are not  
included in the calculation of the consolidated entity’s lease liabilities.  The estimated undiscounted lease liabilities for these  
leases are $8.30 million (2022: $14.15 million). 

Annual Report 2023  

121 

 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

19  Lease Liabilities  (continued) 

SIGNIFICANT ACCOUNTING POLICIES 

As at 30 June 2023, the incremental borrowing rates applied by 
the consolidated entity were as follows: 

Location 

Australia 

New Zealand 

Singapore & Malaysia 

Slovenia & Croatia 

Ireland & Northern Ireland 

Lease term 

Weighted average incremental 
borrowing rate % 

4.42% 

3.30% 

3.35% 

3.96% 

3.98% 

The lease term is determined at lease commencement or at the 
effective date of lease modification, and is reviewed if a significant 
change in circumstances occurs.  In determining the lease term, 
the consolidated entity considers all facts and circumstances that 
create an economic incentive to exercise a renewal option, or not 
to exercise a termination option.  Renewal options (or periods 
after termination options) are only included in the lease term if 
the lease is reasonably certain to be extended (or not terminated). 

As at 30 June 2023, the lease terms adopted by the consolidated 
entity were as follows: 

Location 

Australia 

New Zealand 

Singapore & Malaysia 

Slovenia & Croatia 

Ireland & Northern Ireland 

Weighted average lease term 
(years) 

10.87 

11.76 

6.56 

8.38 

9.60 

As at 30 June 2023, the consolidated entity have assessed that a 
number of options do not meet the criteria of ‘reasonably certain’ 
and therefore the lease payments relating to these options have 
not been included in the lease liability.  The undiscounted lease 
payments for these excluded options would amount to $109.00 
million (2022: $84.08 million). 

Short-term leases and lease of low-value assets 

The consolidated entity applies a recognition exemption to leases 
that have a lease term of 12 months or less from the  
commencement date and do not contain a purchase option.  It 
also applies a recognition exemption to leases that are 
considered of low value. 

Lease liabilities 

At the commencement of a lease, the consolidated entity  
recognises lease liabilities measured at the present value of lease 
payments to be made over the lease term.  The lease payments 
include fixed payments (including in-substance fixed payments) 
less any lease incentives receivable and amounts expected to be 
paid under residual value guarantees.  In determining the lease 
term, the consolidated entity considers all facts and 
circumstances that create an economic incentive to exercise a 
renewal option, or not to exercise a termination option.  Renewal 
options (or periods after termination options) are only included in 
the lease term if the lease is reasonably certain to be extended (or 
not terminated).  Outgoings and other variable lease payments 
that do not depend on an index or a rate are recognised as 
incurred. 

In calculating the present value of lease payments, the  
consolidated entity uses the incremental borrowing rate at the 
lease commencement date if the interest rate implicit in the lease 
is not readily determinable.  After the commencement date, the 
amount of lease liabilities is increased to reflect the accretion of 
interest and reduced for the lease payments made.  In addition, 
the carrying amount of lease liabilities is remeasured if there is a 
change in the lease term, a change in the in-substance fixed lease 
payments or a change in the assessment to purchase the 
underlying asset.  

SIGNIFICANT ACCOUNTING JUDGEMENTS 
& ESTIMATES 

Incremental borrowing rate 

The incremental borrowing rate is derived by reference to the 
rate at which a lessee would borrow to acquire the underlying 
asset, repaying over a similar term to the lease term.  If the 
interest rate in the lease is not readily determinable, the 
consolidated entity determines the incremental borrowing rate 
for each lease by taking into account the following: 

•  external market based rate for a similar term to the lease term 

at the lease commencement date;  

• 

the lending margins available to the consolidated entity for the 
respective jurisdiction at the lease commencement date; and  

•  other adjustments that may be made by market participants 

over the lease term. 

122 

Annual Report 2023   

 
 
 
 
 
 
 
 
 
 
20  Other Liabilities  

Total unearned revenue (current) 

Total unearned revenue (non-current) 

21  Provisions 

Employee entitlements 

Lease makegood 

Total provisions (current) 

Employee entitlements 

Lease makegood 

Total provisions (non-current) 

SIGNIFICANT ACCOUNTING POLICIES 

Provision for employee entitlements 

CONSOLIDATED  

June 2023 
$000 

June 2022 
$000 

121,000 

126,236 

1,025 

1,539 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

35,722 

1,582 

37,304 

2,700 

6,473 

9,173 

37,059 

- 

37,059 

2,546 

7,715 

10,261 

Provisions are made for benefits accruing to employees in respect of annual leave and long service leave when it is probable that 
settlement will be required and they are capable of being measured reliably.  Provisions that are expected to be settled within 12 
months are measured at their nominal values using the remuneration rate expected to apply at the time of settlement.  Provisions which 
are not expected to be settled within 12 months are measured as the present value of the estimated future cash outflows to be made by 
the consolidated entity in respect of services provided by employees up to reporting date.  Expenses for non-accumulating sick leave 
are recognised when the leave is taken and are measured at the rates paid or payable. 

SIGNIFICANT ACCOUNTING JUDGEMENTS & ESTIMATES 

Provision for lease make good 

Provisions are recognised for the anticipated costs of future restoration of leased premises.  The provision includes future cost estimates 
associated with dismantling and removing the assets and restoring the leased premises according to contractual arrangements.  These 
future cost estimates are discounted to their present value.   

22  Contributed Equity 

Ordinary shares 

Total contributed equity 

Movements in ordinary shares on issue: 

—  Balance at 1 July 2022 

—  Issue of shares 

Balance at end of the year 

CONSOLIDATED  

June 2023 
$000 

June 2022 
$000 

717,925 

717,925 

717,925 

717,925 

June 2023 
Number of shares 

June 2023 
$000 

1,246,006,654 

717,925 

- 

- 

1,246,006,654 

717,925 

Number of ordinary shares issued and fully paid as at 30 June 2023 was 1,246,006,654 (2022: 1,246,006,654) 
Ordinary shares — terms and conditions 
Ordinary shares have the right to receive dividends as declared and, in the event of winding up the Company, to participate in any surplus 
on winding up in proportion to the number of and amounts paid up on shares held.  Each ordinary share entitles the holder to one vote, 
either in person or by proxy, at a meeting of the Company.  

Annual Report 2023  

123 

 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

22  Contributed Equity  (continued) 

SIGNIFICANT ACCOUNTING POLICIES 

Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares or options are shown in  
equity as a reduction, net of tax, from the proceeds. 

23  Retained Profits and Dividends 

Movements in retained profits were as follows: 

−  Balance at beginning of the year 

−  Profit for the year 

−  Dividends paid 

Balance at end of the year 

Dividends declared and paid on ordinary shares: 

−  Final fully-franked dividend for 2022: 17.5 cents (2021: 15.0 cents) 

−  Interim fully-franked dividend for 2023: 13.0 cents (2022: 20.0 cents) 

Total dividends paid 

CONSOLIDATED  

June 2023 
$000 

June 2022 
$000 

3,254,936 

2,879,511 

539,520 

811,527 

(380,032) 

(436,102) 

3,414,424 

3,254,936 

218,051 

186,901 

161,981 

249,201 

380,032 

436,102 

The final dividend of $218.05 million, fully franked, for the year ended 30 June 2022 was paid on 14  November 2022. The interim dividend 
of 13.0 cents per share, totalling $161.98 million fully-franked, for the year ended 30 June 2023 was paid on 1 May 2023.  The final dividend 
of  12.0 cents per share totalling $149.52 million, fully franked, for the year ended 30 June 2023 will be paid on 13 November 2023 to 
shareholders registered at the close of business on 16 October 2023.  No provision has been made in the Statement of Financial Position for 
the payment of this final dividend.  

Franking account balance: 
The amount of franking credits available for subsequent financial years are: 
−  Franking account balance as at the end of the financial year at 30% 

579,814 

553,700 

−  Franking credits that will arise from the payment of income tax payable as at the end of the financial year 

2,440 

49,284 

−  Franking credits that will be utilised in the payment of the proposed final dividend 

Amount of franking credits available for future reporting years 

(64,080) 

(93,450) 

518,174 

509,534 

24  Non-Controlling Interests 

Interest in: 

—  Ordinary shares 

—  Reserves 

—  Retained earnings 

Total non-controlling interests 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

1,091 

14,910 

19,239 

1,091 

14,478 

17,524 

35,240 

33,093 

124 

Annual Report 2023   

 
 
 
 
 
 
 
 
 
 
 
 
 
25  Reserves 

CONSOLIDATED  ($000) 

Asset 
revaluation 
reserve 

Foreign  
currency  
translation 
reserve    

FVOCI 
reserve  

Cash flow 
hedge 
reserve 

Employee 
equity 
benefits 
reserve 

 Acquisition 
reserve 

Total 

At 1 July 2022 

245,448 

27,572 

20,490 

13 

10,921 

(16,274) 

288,170 

Revaluation of land & buildings 

(23,824) 

Tax effect of revaluation of land and 
buildings  

6,011 

Currency translation differences 

Unrealised loss on financial assets at 
fair value through other 
comprehensive income 

Reverse expired or realised cash flow 
hedge reserves 

Net loss on forward foreign  
exchange contracts  

Tax effect of net loss on forward 
foreign exchange contracts  

Net gain on interest rate swap 
contracts 

Tax effect of net gain on interest rate 
swap contracts 

Cost of share based payments 

Utilisation of employee equity 
benefits reserve  

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

30,290 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(5,740) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(13) 

(53) 

16 

3,755 

(1,126) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

3,701 

(2,287) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(23,824) 

6,011 

30,290 

(5,740) 

(13) 

(53) 

16 

3,755 

(1,126) 

3,701 

(2,287) 

At 30 June 2023 

227,635 

57,862 

14,750 

2,592 

12,335 

(16,274) 

298,900 

CONSOLIDATED  ($000) 

Asset 
revaluation 
reserve 

Foreign  
currency  
translation 
reserve    

FVOCI 
reserve  

Cash flow 
hedge 
reserve 

Employee 
equity 
benefits 
reserve 

 Acquisition 
reserve 

Total 

At 1 July 2021 

208,646 

42,051 

22,574 

(3) 

10,399 

(16,274) 

267,393 

Revaluation of land & buildings 

Tax effect of revaluation of land and 
buildings  

Currency translation differences 

Unrealised loss on financial assets at 
fair value through other  
comprehensive income 

Reverse expired or realised cash flow 
hedge reserves 

Net gain on forward foreign 
exchange contracts  

Tax effect on net gain on forward 
foreign exchange contracts  

Cost of share based payments 

Utilisation of employee equity 
benefits reserve  

41,311 

(4,509) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(14,479) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(2,084) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

3 

19 

(6) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

3,297 

(2,775) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

41,311 

(4,509) 

(14,479) 

(2,084) 

3 

19 

(6) 

3,297 

(2,775) 

At 30 June 2022 

245,448 

27,572 

20,490 

13 

10,921 

(16,274) 

288,170 

Annual Report 2023  

125 

 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

25  Reserves  (continued) 

SIGNIFICANT ACCOUNTING POLICIES 

Asset revaluation reserve 

Any revaluation increment arising from revaluation of freehold owner-occupied properties is recorded in other comprehensive income 
(OCI) and credited to the asset revaluation reserve in equity.  However, to the extent that it reverses a revaluation decrement of the same 
asset previously recognised in the income statement, the increase is recognised in the income statement.  Any revaluation decrement is 
recognised in the income statement, except to the extent that it offsets a previous increment of the same asset in the asset revaluation 
reserve.  

Foreign currency translation reserve 

The functional currency of overseas subsidiaries is the currency commonly used in their respective countries.  As at the reporting date 
the assets and liabilities of these overseas subsidiaries are translated into the presentation currency of the consolidated entity at the rate 
of exchange prevailing at the balance date and the income statements are translated at the weighted average exchange rates for the 
year.  The exchange differences arising on retranslation for consolidation are recognised in OCI in the foreign currency translation  
reserve.   

Fair Value through Other Comprehensive Income (FVOCI) Reserve   

The consolidated entity elected to classify some non-current equity investments as equity instruments designated at fair value through 
other comprehensive income.  The fair value changes on the non-current equity investments are recorded in OCI in the FVOCI reserve. 

Cash Flow Hedge Reserve 

The consolidated entity uses forward currency contracts as hedges of its exposure to foreign currency risk in forecast transactions and 
firm commitments.  The ineffective portion relating to foreign currency contracts is recognised as other expense in the income 
statement.  The effective portion of the gain or loss on the hedging instrument is recognised in OCI in the cash flow hedge reserve.   

The consolidated entity uses interest rate swap contracts as hedges of its exposure to interest rate risk. The ineffective portion relating to 
interest rate swap contracts is recognised as other expense in the income statement.  The effective portion of the gain or loss on the 
hedging instrument is recognised in OCI in the cash flow hedge reserve.       

Employee equity benefits reserve 

The consolidated entity provides benefits to certain employees (including Executive Directors) of the consolidated entity in the form of 
share-based payment transactions, whereby employees render services in exchange for shares or rights over shares (“equity-settled 
transactions”).  The cost of equity-settled transactions is determined by the fair value at the date when the grant is made using an 
appropriate valuation model. 

That cost is recognised in employee benefits expense, together with a corresponding increase in other comprehensive income 
(employee equity benefits reserve), over the period in which the service and, where applicable, the performance conditions are fulfilled 
(the vesting period).  The cumulative expense recognised for equity-settled transactions at each reporting date until the vesting date 
reflects the extent to which the vesting period has expired and the consolidated entity’s best estimate of the number of equity  
instruments that will ultimately vest.  The expense or credit in the income statement for a period represents the movement in cumulative 
expense recognised as at the beginning and end of that period.  Further disclosure relating to equity-settled transactions is also 
provided in the Remuneration Report, Note 4. Expenses and Losses and Note 29. Employee Benefits. 

Acquisition Reserve 

Changes in the consolidated entity’s ownership interest in a subsidiary that do not result in a loss of control are accounted for as equity 
transactions.  Any difference between the amount by which the non-controlling interests are adjusted and the fair value of the 
consideration paid or received shall be recognised in the acquisition reserve. 

SIGNIFICANT ACCOUNTING JUDGEMENTS & ESTIMATES 

Equity-settled transactions 

The consolidated entity measures the cost of equity-settled transactions with employees by reference to the fair value of the equity 
instruments at the date when they are granted by using an appropriate valuation model.  

126 

Annual Report 2023   

 
 
 
 
 
 
 
 
 
 
 
 
 
26  Cash and Cash Equivalents   

(a)  Reconciliation to the Statement of Cash Flows 

Cash and cash equivalents comprise the following: 

−  Cash at bank and on hand 

−  Short-term money market deposits 

−  Bank overdraft (refer to Note 17) 

Cash and cash equivalents  

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

125,195 

155,158 

93,555 

93,646 

218,750 

248,804 

(16,694) 

(14,446) 

202,056 

234,358 

(b)  Reconciliation of profit after income tax to net operating cash flows  

Profit after tax 

546,843 

817,879 

Adjustments for non-cash items: 

Net foreign exchange gain 

Allowance for expected credit loss 

Share of net profit from joint venture entities 

Depreciation of property, plant and equipment 

Depreciation of right-of-use assets 

(147) 

(2,205) 

(9,849) 

72,023 

69,551 

(192) 

703 

(8,961) 

69,075 

65,870 

Fair value re-measurement of investment properties (leasehold):  right-of-use assets 

102,113 

87,558 

Amortisation 

Impairment of ROU assets 

Gain on disposal of leasehold ROU assets and lease liabilities 

Revaluation of freehold investment properties  

Executive remuneration expenses 

(Profit) / Loss on disposal and sale of property, plant and equipment and the revaluation of listed securities 

Changes in assets and liabilities: 

(Increase) / decrease in assets: 

−  Receivables 

−  Inventories 

−  Other assets 

Increase / (decrease) in liabilities: 

−  Payables and other current liabilities 

−  Income tax payable 

−  Provisions 

Net cash flows from operating activities 

SIGNIFICANT ACCOUNTING POLICIES 

Cash and cash equivalents 

19,284 

21,460 

- 

2,148 

(1,568) 

(3,428) 

(118,750) 

(213,679) 

7,592 

(3,216) 

7,326 

4,337 

60,638 

(140,755) 

(22,868) 

(44,371) 

(7,787) 

(14,687) 

27,305 

29,075 

(58,330) 

(80,201) 

(372) 

(1,857) 

680,257 

597,300 

Cash and cash equivalents in the statement of financial position comprise cash at bank and on hand and short-term highly liquid  
deposits with a maturity of three months or less, that are readily convertible to a known amount of cash and subject to an insignificant 
risk of changes in value.  For the purposes of the statement of cash flows, cash and cash equivalents consist of cash and cash equivalents 
as defined above, net of outstanding bank overdrafts.  Bank overdrafts are included within interest-bearing loans and borrowings in 
current liabilities in the statement of financial position.   

Annual Report 2023  

127 

 
 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

27 

Investments Accounted for Using the Equity Method 

Total investments accounted for using the equity method  

Noarlunga  

Shopping complex 

Perth City West 

Shopping complex 

Warrawong King St 

Shopping complex  (a) 

Dubbo 

Gepps Cross 

Bundaberg  

QCV 

Westgate 

Shopping complex 

Shopping complex 

Land held for investment 

Miners residential complex (b) 

Shopping complex in New Zealand 

CONSOLIDATED 

June 2023   
$000  

1,904  

June 2022   
$000  

1,502  

Ownership Interest  

Contribution to Profit/Loss 
before tax  

June 2023 
% 

June 2022 
% 

June 2023 
$000 

June 2022 
$000 

50% 

50% 

50% 

50% 

62.5% 

62.5% 

50% 

50% 

50% 

50% 

50% 

50% 

50% 

50% 

50% 

50% 

1,776 

2,395 

1,230 

486 

3,415 

6 

- 

541 

1,698 

2,446 

1,008 

725 

3,074 

- 

10 

- 

9,849 

8,961 

(a)  This joint venture has not been consolidated as the consolidated entity does not have control over operating and  

financing decisions and all joint venture parties participate equally in decision making. 

(b)  A number of wholly-owned subsidiaries of Harvey Norman Holdings Limited (HNHL) have entered into joint ventures with  an unrelated 

party to provide mining camp accommodation.  The respective joint ventures have been granted finance  facilities as follows: 

i.  A finance facility from ANZ for the amount of $5.15 million plus interest and costs, with a maturity date of  31 July  2023.   

On 28 July 2023, the maturity date of this finance facility from ANZ was extended to 31 January 2024.   

ii.  Finance facilities from Network Consumer Finance Pty Limited (“NCF”), a wholly-owned subsidiary of HNHL, for the   amount of           

$ 18.75 million (2022: $26.47 million) plus interest and costs, subject to bi-annual review.  

SIGNIFICANT ACCOUNTING POLICIES 

Investments in associates and joint ventures 

An associate is an entity over which the consolidated entity has significant influence.  Significant influence is the power to participate in 
the financial and operating policy decisions of the investee, but does not control or have joint control over those policies.  A joint 
venture is a type of joint arrangement whereby the parties that have joint control of the arrangement have rights to the net assets of the 
joint venture.  Joint control is the contractually agreed sharing of control of an arrangement, which exists only when decisions about the 
relevant activities require unanimous consent of the parties sharing control.  The considerations made in determining significant 
influence or joint control are similar to those necessary to determine control over subsidiaries.  

The investments in associates and joint ventures of the consolidated entity are accounted for using the equity method.  Under the equity 
method, the investment in an associate or joint venture is initially recognised at cost.  The carrying amount of the investment is adjusted 
to recognise changes in the consolidated entity’s share of net assets of the associate or joint venture since the acquisition date.  After 
application of the equity method, the consolidated entity determines whether it is necessary to recognise any impairment loss with 
respect to its net investment in the associates and joint ventures.  At each reporting date, the consolidated entity determines whether 
there is objective evidence that the investment in the associate or joint venture is impaired.  If there is such evidence, the consolidated 
entity calculates the amount of impairment as the difference between the recoverable amount of the associate or joint venture and its 
carrying value.    

128 

Annual Report 2023   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
28  Assets Held for Sale 

The assets held for sale balance of $12.10 million as at 30 June 2022 represented the carrying amount of a warehouse in Singapore that  
was held for sale.  This asset has been reclassified to property, plant and equipment during the year ended 30 June 2023.  

SIGNIFICANT ACCOUNTING POLICIES 

Assets held for sale 

The consolidated entity classifies assets as held for sale if their carrying amounts will be recovered principally through a sale transaction 
rather than through continuing use.  Assets classified as held for sale are measured at the lower of their carrying amount and fair value 
less costs to sell.  Costs to sell are the incremental costs directly attributable to the disposal of an asset, excluding finance costs and 
income tax expense.  The criteria for held for sale classification is regarded as met only when the sale is highly probable and the asset is 
available for immediate sale in its present condition.  Actions required to complete the sale should indicate that it is unlikely that 
significant changes to the sale will be made or that the decision to sell will be withdrawn.  Management must be committed to the plan 
to sell the asset and the sale expected to be completed within one year from the date of the classification.  Property, plant and 
equipment and intangible assets are not depreciated or amortised once classified as held for sale.  

29  Employee Benefits 

The aggregate employee benefit liability was comprised of: 

−  Accrued wages, salaries and on-costs 

−  Provisions (Current—Note 21) 

−  Provisions (Non-current—Note 21) 

Total employee benefit provisions 

CONSOLIDATED 

June 2023   
$000  

June 2022   
$000  

23,862 

35,722 

2,700 

24,192 

37,059 

2,546 

62,284 

63,797 

The consolidated entity makes contributions to complying superannuation funds for the purpose of provision of superannuation benefits for 
eligible employees of the consolidated entity.  The amount of contribution in respect of each eligible employee is not less than the 
prescribed minimum level of superannuation support in respect of that eligible employee.  The complying superannuation funds are 
independent and not administered by the consolidated entity. 

Performance rights 

At balance date, the performance rights in the table below were outstanding and vested (or able to be exercised) by, or for the benefit of, 
directors of Harvey Norman Holdings Limited.  Refer to Table 4.  Performance Rights of Key Management Personnel for the year ended 30 
June 2023 on page 54 of this report for further information.  

Grant date 

Last Exercise Date 

04/12/2018 

30/06/2024 

02/12/2019 

30/06/2025 

04/12/2020 

30/06/2026 

30/11/2021 

31/10/2026 

01/12/2022 

31/10/2037 

NUMBER OF PERFORMANCE RIGHTS  
OUTSTANDING 

NUMBER OF PERFORMANCE RIGHTS 
VESTED 

2023 

- 

- 

549,500 

914,000 

1,106,800 

2,570,300 

2022 

109,000 

549,500 

549,500 

914,000 

- 

2023 

- 

549,500 

- 

- 

- 

2022 

549,500 

- 

- 

- 

- 

2,122,000 

549,500 

549,500 

Annual Report 2023  

129 

 
 
 
 
 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

30  Remuneration of Auditors 

Fees to Ernst & Young Australia: 

−  Audit or review of financial reports 

−  Tax services 

−  Consulting services 

Total payable to Ernst & Young Australia 

Fees to overseas member firms of Ernst & Young Australia: 

−  Audit or review of financial reports 

−  Tax services 

−  Consulting services 

Total payable to overseas member firms of Ernst & Young Australia 

Total remuneration payable to Ernst & Young  

31  Key Management Personnel 

(a)  Details of Key Management Personnel 

Directors 

Title 

Gerald Harvey 

Executive Chairman 

Kay Lesley Page 

Executive Director &  
Chief Executive Officer 

John Evyn Slack-Smith  Executive Director &  

Chief Operating Officer 

David Matthew Ackery 

Executive Director  

Chris Mentis 

Executive Director & Chief Financial Officer & 
Company Secretary 

Christopher Herbert 
Brown OAM 

Non-Executive Director 

Michael John Harvey 

Non-Executive Director 

Kenneth William  
Gunderson-Briggs 

Non-Executive Director (Independent) 

Maurice John Craven 

Non-Executive Director (Independent) 

Luisa Catanzaro  

Non-Executive Director (Independent) 

CONSOLIDATED 

June 2023 
$ 

June 2022 
$ 

1,560,046 

1,393,689 

242,400 

168,600 

187,880 

121,160 

1,990,326 

1,683,449 

945,856 

878,417 

475,959 

232,365 

12,269 

32,927 

1,434,084 

1,143,709 

3,424,410 

2,827,158 

Senior Executives 

Title 

Thomas James Scott 

General Manager — Property 

Gordon Ian Dingwall 

Chief Information Officer 

Emmanuel Hohlastos 

General Manager — Home Appliances 

Glen Gregory 

General Manager — Technology & Entertainment 
(resigned 17 October 2022) 

Richard Beaini 

General Manager — Audio Visual  

Carene Myers 

General Manager — Small Appliances  

Darren Salakas 

General Manager — Technology & Entertainment 
(KMP from 10 October 2022) 

(b)  Compensation of Key Management Personnel 

The total remuneration paid or payable to Key Management Personnel of the consolidated entity was as follows: 

−  Short-term 

−  Post-employment 

−  Long-term (share-based payments) 

−  Other—long service leave accrual 

−  Other—termination benefit 

Total compensation to Key Management Personnel 

Refer to Tables 1 and 2 on pages 52 and 53 of this report for further information.   

CONSOLIDATED 

June 2023 
$ 

June 2022 
$ 

13,138,905 

13,107,159 

353,935 

324,651 

2,005,498 

2,249,723 

102,423 

126,357 

95,211 

36,447 

15,727,118 

15,813,191 

130 

Annual Report 2023   

 
 
 
 
 
 
 
 
 
32  Related Party Transactions 

(a)  Ultimate Controlling Entity 

The ultimate controlling entity of the consolidated entity is Harvey Norman Holdings Limited, a company incorporated in Australia. 

(b)  Transactions with Other Related Parties 

i.  Several controlled entities of Harvey Norman Holdings Limited operate loan accounts with other related parties, mainly  

consisting of joint ventures and the other joint venture partner of the joint ventures.  The amount of receivables from related  
parties at 30 June 2023 were $ 42,791,186 (30 June 2022: $50,751,835). 

ii.  The consolidated entity has a payable to other related parties (excluding transactions with KMPs and their related parties) at arm’s 

length terms and conditions.  The amount owing to other related parties at 30 June 2023 was $4,237,364 (30 June 2022: 
$4,237,364).  

Refer to information provided  in Section 16. Other Transactions and Balances with Key Management Personnel and their Related Parties in 
this report  on page 57 for further information. 

33  Commitments 

(a)  Leases (the consolidated entity as a lessor): 

Future minimum amounts receivable under non-cancellable operating leases are as follows: 

Not later than one year 

Between 1 and 2 years 

Between 2 and 3 years 

Between 3 and 4 years 

Between 4 and 5 years 

Later than five years 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

127,777 

120,630 

87,705 

66,820 

44,227 

27,849 

36,208 

78,765 

64,122 

44,459 

30,786 

42,380 

Minimum lease receivables 

390,586 

381,142 

SIGNIFICANT ACCOUNTING POLICIES 

The consolidated entity as lessor 

Leases in which the consolidated entity does not transfer substantially all the risks and benefits of ownership of an asset are classified as 
operating leases.  Initial direct costs incurred in negotiating an operating lease are added to the carrying amount of the leased asset and 
recognised over the lease term on the same basis as rental income.  Contingent rents are recognised as revenue in the period in which 
they are earned.  The consolidated entity has entered into commercial leases in respect of its freehold property portfolio and motor 
vehicles.  All leases in the consolidated entity’s freehold property portfolio include a clause to enable upward revision of the rental 
charge on an annual basis according to prevailing market conditions.  

(b)  Capital expenditure contracted but not provided is payable as follows: 

Not later than one year 

Later than 1 year but not later than 5 years 

Total capital expenditure commitments  

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

100,002 

108,880 

12,048 

20,051 

112,050 

128,931 

The consolidated entity had contractual obligations to purchase, construct and refurbish property, plant and equipment and investment 
properties of $112.05 million (2022 : $128.93 million).  The contractual obligations relating to joint venture entities for the year ended 30 
June 2023 was $10.46 million (2022: $8.04 million).   

Annual Report 2023  

131 

 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

34  Contingent Liabilities 

i.  Guarantees 
As at 30 June 2023, Harvey Norman Holdings Limited (the Company) and its wholly-owned subsidiaries have entered into the  
following guarantees, however the probability of having to make a payment under these guarantees is considered remote: 

a.  Guarantees in the normal course of business relating to lease make-good obligations under certain operating lease  

contracts (with the exclusion of those lease make-good payments that are considered to be probable and recognised as a provision 
in Note 21. Provisions); and 

b.  Indemnities to financial institutions to support bank guarantees in respect of the performance of contracts. 

ii.   Australian Securities and Investment Commission (ASIC) Proceedings  
ASIC has commenced proceedings against Latitude Finance Australia (as first defendant) and Harvey Norman Holdings Limited  (HNHL) (as 
second defendant) in respect of the promotion of interest free payment methods for customers of franchisees to purchase goods from 
franchisees.  HNHL believes HNHL has reasonable grounds to defend the allegations.  The matter has been listed in the Federal Court NSW 
for a liability hearing on 15 April 2024, with the outcome uncertain at the date of this report.   

No provision has been made in the financial statements in respect of these contingent liabilities. 

SIGNIFICANT ACCOUNTING POLICIES 

Contingent liabilities 

The consolidated entity does not recognise liabilities that do not meet the recognition criteria as prescribed in AASB 137 Provisions, 
Contingent Liabilities and Contingent Assets.  Contingent liabilities are not recognised as liabilities if there is only a possible obligation 
arising from a past event, where the existence will be confirmed only by the occurrence or non-occurrence of one or more uncertain 
future events not wholly within the control of the consolidated entity.  At each reporting date, the consolidated entity assesses whether 
an outflow of future economic benefits has become probable.  If it becomes probable that an outflow of future economic benefits will 
be required for an item previously dealt with as a contingent liability, a provision is recognised in the financial statements of the period 
in which the change in probability occurs.  

35  Financial Risk Management 

(a)  Financial Risk Management Objectives and 

These include: 

Policies 

The treasury function of the consolidated entity is responsible for 
the management of the following risks:  

•  market risk; 
•  credit risk; and 
• 
liquidity risk. 

The consolidated entity’s principal financial liabilities, other than 
derivatives, comprise of trade and other payables and interest-
bearing loans and borrowings.  The consolidated entity’s principal 
financial assets, other than derivatives, include cash and cash 
equivalents, trade and other receivables and equity investments at 
fair value.  The consolidated entity manages its exposure to key 
financial risks, such as interest rate and currency risk in accordance 
with the consolidated entity’s treasury policy which is approved by 
the Board of Directors.  The objective of the treasury policy is to 
support the delivery of the consolidated entity’s financial targets 
whilst protecting future financial security.  The consolidated entity 
enters into derivative transactions, principally forward currency 
contracts, to manage the currency risks arising from the 
consolidated entity’s operations and its source of finance.  

The consolidated entity uses different methods to measure and 
manage different types of risks to which it is exposed.  

•  monitoring levels of exposure to interest rate and foreign 

exchange risk; 

•  monitoring assessments of market forecasts for interest rate and 

foreign exchange; 

•  ageing analyses and monitoring of specific credit allowances to 

manage credit risk; and 

•  monitoring liquidity risk through the future rolling cash flow 

forecasts.  

(b)  Market Risk 
Market risk is the risk that the fair value or future cash flows of a 
financial instrument will fluctuate because of changes in market  
prices.  Components of market risk to which the consolidated entity 
are exposed are discussed below. 

i.  Foreign Currency Risk Management 
Foreign currency risk refers to the risk that the value of financial 
instruments, recognised asset or liability will fluctuate due to  
changes in foreign exchange rates.  The consolidated entity 
undertakes certain transactions denominated in foreign currencies, 
hence exposures to exchange rate fluctuations arise. 

The consolidated entity’s foreign currency exchange risk arises 
primarily from: 
•  receivables or payables denominated in foreign currencies; and 
•  firm commitments or highly probable forecast transactions for 

payments settled in foreign currencies. 

132 

Annual Report 2023   

 
 
 
 
 
 
 
 
 
 
 
 
35  Financial Risk Management  (continued) 

(b)  Market Risk (continued) 
i.  Foreign Currency Risk Management (continued) 
The consolidated entity is exposed to foreign exchange risk from various currency exposures, primarily with respect to, United States dollars, 
New Zealand dollars, Euro, British pound, Singapore dollars and Malaysian ringgit.  The consolidated entity minimises its exposure to 
foreign currency risk by initially seeking contracts effectively denominated in the entity’s functional currency where possible and economically 
favourable to do so.  Foreign exchange risk that arises from firm commitments or highly probable transactions is managed principally 
through the use of forward currency contracts.  The consolidated entity hedges a proportion of these transactions in each currency in 
accordance with the treasury policy. 

Financial Assets: 

−  Cash and cash equivalents 

−  Trade and other receivables 

−  Derivatives receivable 

Financial Liabilities: 

−  Trade and other payables 

−  Interest-bearing loans and borrowings 

−  Derivatives payable 

Net exposure 

ii.  Interest Rate Risk Management 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

22,887 

1,258 

89 

79,146 

4,508 

346 

24,234 

84,000 

13,715 

- 

62 

13,777 

10,457 

44,314 

16,619 

20 

60,953 

23,047 

Interest rate risk is the risk that the fair value on future cash flows of a financial instrument will fluctuate because of changes in market interest 
rates.  The consolidated entity’s exposure to market interest rates relates primarily to cash and cash equivalents, non-trade debts receivables 
from related entities and unrelated entities, finance lease receivables, bank overdraft, non-trade amounts owing to related parties, 
Syndicated Facility, commercial bills and other short-term borrowings.   

The consolidated entity manages the interest rate exposure by adjusting the ratio of fixed interest debt to variable interest debt to a desired 
level based on current market conditions.  Where the actual interest rate profile on the physical debt profile differs substantially from the 
desired target, the consolidated entity uses interest rate swap contracts to adjust towards the target net debt profile.   

FIXED INTEREST RATE MATURING IN 

AVERAGE INTEREST RATE 

Principal subject  
to floating interest rate 
$000 

1 year or 
 less 
$000 

Over 1 to 5 
years  
$000 

More than 5 
years  
$000 

Non-interest 
bearing  
$000 

Total 
$000 

Floating 

Fixed 

80,863 

93,405 

- 

- 

- 

- 

- 

221 

403 

- 

- 

- 

- 

- 

762 

- 

- 

- 

- 

- 

- 

- 

- 

- 

44,482 

218,750  0.00% - 5.60%  1.50% - 4.39% 

2,895 

3,116 

2,722 

3,887 

840,996 

840,996 

114,291 

114,291 

66,487 

66,487 

- 

- 

- 

- 

- 

5.50% 

11.00% 

- 

- 

- 

76,839 

32,480 

28,152 

1,030 

1,281 

139,782  2.30% - 5.19%  5.00% - 10.0% 

30 June 2023 

Cash 

Consumer finance 
loans 

Finance lease 
receivables 

Receivables from 
franchisees 

Trade receivables 

Other financial assets 

Non-trade debts 
receivables & loans 

Total 

157,702 

126,509 

28,914 

1,030 

1,073,154 

1,387,309 

Syndicated Facility & 
other short-term  
borrowings 

Trade creditors 

Other loans 

Bank overdraft 

Bills payable 

Total 

623,796 

- 

4,238 

16,694 

5,400 

- 

- 

- 

- 

- 

200,000 

- 

- 

- 

- 

650,128 

- 

200,000 

- 

- 

- 

- 

- 

- 

352,716 

352,716 

- 

233 

4,471  1.20% - 5.29% 

- 

- 

16,694  2.00% - 6.50% 

5,400  1.19% - 3.88% 

352,949 

1,203,077 

- 

823,796  1.66% - 6.10% 

3.72%* 

* Refer to Note 36 Derivative Financial Instruments (c) interest rate swap contracts—cash flow hedges for further details.  

Annual Report 2023  

- 

- 

- 

- 

133 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

35  Financial Risk Management  (continued) 

(b)  Market Risk (continued) 
ii.  Interest Rate Risk Management (continued) 

30 June 2022 

Principal subject  
to floating interest 
rate $000 

1 year or less 
$000 

Over 1 to 5 
years  
$000 

More than 5 
years  
$000 

Non-interest 
bearing  
$000 

Total 
$000 

FIXED INTEREST RATE MATURING IN 

AVERAGE INTEREST RATE 

Floating 

Fixed 

Cash 

Consumer  
finance loans 

Finance lease 
receivables 

Receivables from 
franchisees 

Trade receivables 

Other financial 
assets 

Non-trade debts 
receivables & 
loans 

115,888 

93,599 

- 

- 

- 

- 

- 

- 

433 

- 

- 

- 

- 

- 

537 

- 

- 

- 

- 

- 

- 

- 

- 

- 

39,317 

248,804 

0.00% - 2.00%  0.14% - 2.60% 

3,239 

3,239 

2,722 

3,692 

892,917 

892,917 

126,186 

126,186 

61,419 

61,419 

- 

- 

- 

- 

- 

- 

11.00% 

- 

- 

- 

48,407 

46,524 

18,391 

2,274 

1,460 

117,056 

2.30% - 5.19%  5.00% - 10.0% 

Total 

164,295 

140,556 

18,928 

2,274 

1,127,260 

1,453,313 

Syndicated  
Facility & other 
short-term  
borrowings 

Trade creditors 

Other loans 

Bank overdraft 

Bills payable 

675,317 

- 

4,238 

14,446 

5,400 

Total 

699,401 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

675,317 

0.24% - 4.75% 

358,341 

358,341 

- 

174 

4,412 

1.15% - 2.29% 

- 

- 

14,446 

1.60% - 2.00% 

5,400 

0.06% - 0.25% 

358,515 

1,057,916 

- 

- 

- 

- 

- 

iii.  Equity Price Risk Management 
The consolidated entity is exposed to equity price risk arising from equity investments.  Equity investments are held for strategic rather than 
trading purposes.  The exposure to the risk of a general decline in equity market values is not hedged as the consolidated entity believes 
such a strategy is not cost effective.  The fair value of the equity investments publicly traded on the ASX was $34.49 million as at 30 June 
2023  (2022: $30.80 million).  The fair value of the equity investments publicly traded on the NZX was $ 19.83 million as at 30 June 2023 
(2022: $25.10 million). 

iv.  Sensitivity analysis 
At the reporting date, the consolidated entity’s exposure to interest rate risk (after taking into consideration the hedge of variable interest 
loans), foreign currency risk (after taking into consideration the hedge of foreign currency payables) and equity price risk are not considered 
material.  

134 

Annual Report 2023   

 
 
 
 
 
 
 
 
35  Financial Risk Management  (continued) 

(c)   Credit Risk  
Credit risk is the risk that a counterparty will not meet its obligations under a financial instrument or customer contract, leading to a financial 
loss.  Credit risk arises from the financial assets of the consolidated entity, which comprise receivables from franchisees, trade and non-trade 
debts receivables, consumer finance loans and finance lease receivables, with a maximum exposure equal to the carrying amount of these 
financial assets.  

The consolidated entity manages the credit risk exposure by taking the following measures: 

•  The Franchisor constantly monitors and evaluates the financial position of each franchisee; 

•  Conducting appropriate due diligence on counterparties before entering into an arrangement with them.  It is the consolidated entity’s 
policy that all customers who wish to trade on credit terms are subject to credit verification procedures including an assessment of their 
independent credit rating, financial position, past experience and industry reputation.  Risk limits are set for each individual customer in 
accordance with parameters set by the Board.  These risk limits are regularly monitored; 

•  Minimising concentrations of credit risk by undertaking transactions with a large number of debtors in various countries and industries.  

Trade receivable balances are monitored on an ongoing basis; 

•  Non-trade debts receivable are subject to regular monitoring and/or periodic impairment testing to ensure that they are recoverable; 

and 

•  Finance lease receivables are secured by assets with a value equal to, or in excess of, the counterparties’ obligation to the consolidated 

entity. 

The credit risk on liquid funds and derivative financial instruments is limited because the counterparties are banks with high credit-ratings 
assigned by international credit-rating agencies.  

The table below represents the financial assets of the consolidated entity by geographic location displaying the concentration of credit risk 
for each location as at balance date:  

Location of credit risk: 
−  Australia 

−  New Zealand 

−  Singapore & Malaysia 

−  Slovenia & Croatia 

−  Ireland & Northern Ireland 

Total 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

1,026,451 

1,075,160 

31,520 

16,365 

2,083 

4,238 

20,732 

14,984 

3,703 

4,219 

1,080,657 

1,118,798 

As at 30 June 2023, other than the loss allowance recognised in relation to trade and non-trade debts receivables and consumer finance 
loans as disclosed in Note 7, no financial assets were impaired.  

Annual Report 2023  

135 

 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

35  Financial Risk Management  (continued) 

(d)  Liquidity Risk 
Liquidity risk includes the risk that, as a result of the consolidated entity’s operational liquidity requirements: 

• 

• 

• 

the consolidated entity will not have sufficient funds to settle a transaction on the due date; 

the consolidated entity will be forced to sell financial assets at a value which is less than what they are worth; or 

the consolidated entity may be unable to settle or recover a financial asset at all. 

To help reduce these risks, the consolidated entity: 

•  has readily accessible standby facilities and other funding arrangements in place; and 

•  maintains instruments that are tradeable in highly liquid markets. 

The Board reviews this exposure on a monthly basis from a projected 12-month cash flow forecast, listing of banking facilities,  
explanations of variances from the prior month reports and current funding positions of the overseas controlled entities provided by finance 
personnel.  The following table details the consolidated entity’s remaining contractual maturity for its financial assets and financial liabilities.  
The financial assets have been disclosed based on the undiscounted contractual maturities of the financial assets including interest that will 
be earned on those assets.  The financial liabilities have been disclosed based on the undiscounted cash flows of the financial liabilities 
based on the earliest date on which the consolidated entity can be required to pay. 

30 June 2023 

Less than 1 year 
$000 

1 to 2 years 
$000 

2 to 5 years 
$000 

Over 5 years 
$000 

Non derivative financial assets: 
−  Cash and cash equivalents 

−  Receivables from franchisees 

−  Trade and other receivables 

−  Other financial assets 

Derivative financial assets: 
−  Interest rate swap contracts 

−  Forward currency contracts 

218,750 

840,996 

163,130 

- 

3,755 

90 

- 

- 

- 

- 

10,770 

59,424 

- 

- 

- 

- 

- 

- 

- 

- 

17,422 

62,642 

- 

- 

Total 
$000 

218,750 

840,996 

250,746 

62,642 

3,755 

90 

Total financial assets 

1,226,721 

10,770 

59,424 

80,064 

1,376,979 

Non derivative financial liabilities: 
−  Trade and other payables 

−  Interest-bearing loans and 

borrowings 

Derivative financial liabilities: 
−  Forward currency contracts 

Total financial liabilities 

Net maturity 

30 June 2022 

Non derivative financial assets: 
−  Cash and cash equivalents 

−  Receivables from franchisees 

−  Trade and other receivables 

−  Other financial assets 

Derivative financial assets: 
−  Forward currency contracts 

352,716 

115,769 

62 

468,547 

758,174 

248,804 

892,917 

179,940 

- 

346 

- 

- 

54,035 

813,761 

- 

54,035 

(43,265) 

- 

813,761 

(754,337) 

- 

- 

- 

- 

352,716 

983,565 

62 

1,336,343 

80,064 

40,636 

- 

- 

- 

- 

14,271 

41,273 

- 

- 

- 

- 

- 

- 

4,080 

61,073 

248,804 

892,917 

239,564 

61,073 

- 

346 

Total financial assets 

1,322,007 

14,271 

41,273 

65,153 

1,442,704 

Non derivative financial liabilities: 
−  Trade and other payables 

−  Interest-bearing loans and 

borrowings 

Derivative financial liabilities: 
−  Forward currency contracts 

Total financial liabilities 

Net maturity 

358,341 

275,423 

20 

633,784 

688,223 

- 

7,641 

- 

7,641 

6,630 

- 

463,219 

- 

463,219 

(421,946) 

- 

- 

- 

- 

65,153 

358,341 

746,283 

20 

1,104,644 

338,060 

136 

Annual Report 2023   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
35  Financial Risk Management  (continued) 

(e)  Fair value of Financial Assets and Financial Liabilities 
The fair value of financial assets and financial liabilities are determined as follows: 

•  The carrying amounts of cash and cash equivalents, receivables from franchisees, trade and other receivables, other financial assets, 

trade and other payables and interest-bearing loans and borrowings are reasonable approximations of fair value. 

•  The fair value of financial assets and financial liabilities with standard terms and conditions and traded on active liquid markets are 

determined with reference to quoted market prices. 

•  The fair value of other financial assets and financial liabilities (excluding derivative instruments) are determined in accordance with 

generally accepted pricing models based on discounted cash flow analysis using prices from observable current market transactions. 

•  The consolidated entity enters into derivative financial instruments with various counterparties, particularly financial institutions with 
investment grade credit ratings.  Forward currency contracts are valued using valuation techniques which employs the use of market 
observable inputs. 

 The consolidated entity uses various methods in estimating the fair value of financial instruments.  The methods comprise: 

Level 1 – the fair value is calculated using quoted prices in active markets. 

Level 2 – the fair value is estimated using inputs other than quoted prices included in Level 1 that are observable for the asset or 
                liability, either directly (as prices) or indirectly (derived from prices). 

The fair value of the financial instruments as well as the methods used to estimate the fair value are summarised in the table below.  

30 June 2023 

Financial Assets: 
−  Listed investments 

−  Interest rate swap contracts 

−  Forward currency contracts 

Total financial assets 

Financial Liabilities: 
−  Forward currency contracts 

Total financial liabilities 

30 June 2022 

Financial Assets: 
−  Listed investments 

−  Forward currency contracts 

Total financial assets 

Financial Liabilities: 
−  Forward currency contracts 

Total financial liabilities 

Quoted market price  
(Level 1) 
$000 

Market observable inputs  
(Level 2) 
$000 

54,312 

- 

- 

54,312 

- 

- 

55,891 

- 

55,891 

- 

- 

- 

3,755 

90 

3,845 

62 

62 

- 

346 

346 

20 

20 

Total 
$000 

54,312 

3,755 

90 

58,157 

62 

62 

55,891 

346 

56,237 

20 

20 

Quoted market price represents the fair value determined based on quoted prices on active markets as at the reporting date without any 
deduction for transaction costs. The fair value of the listed equity investments are based on quoted market prices and are included in level 1. 

The fair value of financial instruments that are not traded in an active market is determined using valuation techniques.  Forward currency 
contracts are measured using quoted forward exchange rates.  Interest rate swap contracts are measured at the present value of future cash 
flows estimated and discounted based on the applicable yield curves derived from quoted interest rates. These instruments are included in 
level 2. 

(f)  Capital Risk Management Policy 
The consolidated entity’s capital management policy objectives are to: create long-term sustainable value for shareholders; maintain 
optimal returns to shareholders and benefits to other stakeholders; source the lowest cost available capital; and prevent the adverse 
outcomes that can result from short-term decision making. 

Annual Report 2023  

137 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

35  Financial Risk Management  (continued) 

(f)  Capital Risk Management Policy (continued) 

The consolidated entity is constantly adjusting the capital structure to take advantage of favourable costs of capital or high  
returns on assets.  As the market is constantly changing, the consolidated entity may change the amount of dividends to be paid to 
shareholders, return capital to shareholders, issue new shares or sell assets to reduce debt.  The capital structure of the  
consolidated entity consists of debt, which includes the interest-bearing loans and borrowings disclosed in Note 17, cash and cash 
equivalents disclosed in Note 26(a) and equity attributable to equity holders of the parent, comprising ordinary shares,  
retained profits and reserves as disclosed in Notes 22, 23 and 25 respectively.  None of the subsidiaries within the consolidated entity are  
subject to externally imposed capital requirements.  

Capital management is monitored through the net debt to equity ratio.  The Capital Management Policy stipulates a net debt to equity 
target for the consolidated entity of less than 50%.  As at 30 June 2023, the consolidated entity had unused, available  
financing facilities of $339.94 million out of total approved financing facilities of $1,185.83 million.  The net debt to equity ratio as at 30 June 
2023 was 13.85% (30 June 2022: 10.31%).    

Borrowings (refer to Note 17: Interest-Bearing Loans and Borrowings) 

Less: Cash and Cash equivalents 

Net Debt  

Total equity (a) 

Net debt to equity ratio  

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

850,361 

699,575 

(218,750) 

(248,804) 

631,611 

450,771 

4,560,517 

4,371,925 

13.85% 

10.31% 

(a)  For the purpose of calculating the net debt to equity ratio, total equity excludes the negative acquisition reserve of $16.27 million 

(2022: $16.27 million), the right-of-use assets in respect of property, plant and equipment leases of $546.02 million (2022: $472.51 
million) and investment properties (leasehold): right-of-use assets of $705.03 million (2022: $675.60 million) and the lease liabilities 
recognised under AASB 16 Leases of $1,328.81 million (2022: $1,204.63 million). 

36  Derivative Financial Instruments 

Hedging instruments 

The following table details the derivative hedging instruments as at balance date.  The fair value of a hedging derivative is  
classified as a non-current asset or liability if the future cash flows of the hedging derivative are only due beyond 12 months and as a current 
asset or liability if the future cash flows of the hedging derivative are due in less than 12 months.  

Current assets 

Foreign currency contracts—held for trading* 

Foreign currency contracts—cash flow hedges 

Interest rate swap contracts—cash flow hedges 

Current liabilities 

Foreign currency contracts—held for trading* 

Foreign currency contracts—cash flow hedges 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

90 

- 

3,755 

9 

53 

327 

19 

- 

20 

- 

* The consolidated entity has entered into forward currency contracts which are economic hedges but do not satisfy the  
requirements of hedge accounting.  

138 

Annual Report 2023   

 
 
 
 
 
  
 
36  Derivative Financial Instruments  (continued) 

(a)  Forward currency contracts-held for trading  

Currency 

Euro (0-12 months) 

US Dollar (0-12 months) 

Total 

Average Exchange Rate 

2023   

2022   

CONSOLIDATED 

2023 

62.02 

66.54 

2022 

65.91 

72.35 

Buy 
$000 

3,898 

4,402 

8,300 

Sell 
$000 

- 

- 

- 

Buy 
$000 

3,794 

6,127 

9,921 

Sell 
$000 

- 

- 

- 

These contracts are fair valued by comparing the contracted rate to the market rates at balance date.  All movements in fair value are 
recognised in the income statement in the period they occur.  The net fair value gain on forward currency contracts during the year ended 
30 June 2023 was $0.08 million for the consolidated entity (2022: net fair value gain of $0.31 million).  

(b)  Forward currency contracts-cash flow hedges 
The consolidated entity purchases inventories from various overseas countries.  As such, the consolidated entity is exposed to foreign 
exchange risk from various currency exposures, primarily with respect to Euro. 

In order to protect against exchange rate movements and to manage the inventory costing process, the consolidated entity has entered into 
forward currency contracts to purchase Euro.  These contracts are hedging highly probable forecasted purchases and they are timed to 
mature when payments are scheduled to be made.  The following table details the forward currency contracts outstanding as at reporting 
date:  

Average Exchange Rate 

2023   

2022   

CONSOLIDATED 

Currency 

Euro (0-12 months) 

2023 

60.06 

2022 

66.16 

Buy 
$000 

3,447 

Sell 
$000 

- 

Buy 
$000 

4,580 

Sell 
$000 

- 

The forward currency contracts are considered to be highly effective hedges as they are matched against forecast  inventory  
purchases and firm committed invoice payments for inventory purchases.  During the year ended 30 June 2023, the hedges were 100% 
effective (2022: 100% effective), therefore the gain or loss on the contracts attributable to the hedged risk is taken directly to other 
comprehensive income.  When the inventory is delivered the amount recognised in other comprehensive income is  
adjusted to the inventory account in the statement of financial position. 

Movement in the forward currency contract cash flow hedge reserve:  

Opening balance 

Reverse expired or realised cash flow hedge reserves 

(Loss) / Gain recognised in other comprehensive income 

Closing balance 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

Increase/Decrease 

13 

(13) 

(37) 

(37) 

(3) 

3 

13 

13 

Annual Report 2023  

139 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

36  Derivative Financial Instruments  (continued) 

(c)   Interest rate swap contracts-cash flow hedges 
Under a interest rate swap contract, the consolidated entity agrees to exchange the difference between fixed and floating rate interest 
amounts calculated on agreed notional principal amounts.  Such contract enables the consolidated entity to mitigate the risk of changing 
interest rates on the cash flow exposures on the issued variable rate debt held.  

At 30 June 2023, the consolidated entity had an interest rate swap contract in place with a notional amount of AUD $200 million (2022: nil) 
whereby the consolidated entity receives a variable rate of interest at a rate equal to the Australian 3 month BBSY on the notional amount 
and pays a fixed rate of interest rate of 3.72%.  The swap is being used to hedge exposure to changes in the interest rate of its variable rate 
secured loan with an interest rate equal to the Australian 3 month BBSY plus a margin.  The consolidated entity has established a hedge ratio 
of 1:1 for the hedging relationships as the underlying risk of the interest rate swap is identical to the hedged risk component as the terms of 
the interest rate swap match the terms of the underlying variable rate loan (i.e. notional amount, maturity, payment and reset dates) and is 
considered to be highly effective.  The interest rate swap is settled on a net basis every quarter.  During the year the hedge was 100% 
effective, therefore any gain or loss on the contract attributable to the hedged risk was taken directly to other comprehensive income and 
reclassified to profit and loss when interest expense is recognised.  

Movement in the interest rate swap contract cash flow hedge reserve:  

Opening balance 

Transferred to interest expense  

Gain recognised in other comprehensive income 

Closing balance 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

Increase/Decrease 

- 

- 

3,755 

3,755 

- 

- 

- 

- 

140 

Annual Report 2023   

 
 
 
 
 
 
37  Deed of Cross Guarantee 

Pursuant to ASIC Corporations (Wholly-owned Companies) Instrument 2016/785, relief has been granted to certain controlled entities of 
Harvey Norman Holdings Limited from the Corporations Act 2001 requirements for the preparation, audit and lodgement of their financial 
reports.  These controlled entities have entered into a Deed of Cross Guarantee with Harvey Norman Holdings Limited (“Closed Group”).  
The effect of this Deed of Cross Guarantee is that Harvey Norman Holdings Limited has guaranteed to pay any deficiency in the event of 
winding up a controlled entity within the Closed Group or if the controlled entity does not meet its obligations under the terms of 
overdrafts, loans, leases or other liabilities subject to the guarantee. The controlled entities within the Closed Group have also given a 
similar guarantee in the event that Harvey Norman Holdings Limited is wound up or if it does not meet its obligations under the terms of 
overdrafts, loans, leases or other liabilities subject to the guarantee.  The parties to the Deed of Cross Guarantee include Harvey Norman 
Holdings Limited and the following controlled entities: 

•  Arisit Pty Limited  
•  Contemporary Design Group Pty Limited 
•  Derni Pty Limited 
•  Generic Publications Pty Limited 
•  Harvey Norman Big Buys Pty Limited 

•  Harvey Norman Stores (N.Z.) Pty Limited 
•  Network Consumer Finance  Pty Limited 
•  Sarsha Pty Limited 
•  Yoogalu Pty Limited 

The Statement of Financial Position and Income Statement for the Harvey Norman Holdings Limited Closed Group are as follows: 

Current assets 

−  Cash and cash equivalents 

−  Trade and other receivables 

−  Other financial assets 

−  Inventories 

−  Intangible assets 

−  Other assets 

Total current assets 

Non-Current assets 

−  Trade and other receivables 

−  Other financial assets 

−  Property, Plant & Equipment 

−  Property, Plant & Equipment: Right-of-use assets 

−  Intangible assets 

Total non-current assets 

Total assets 

Current liabilities 

−  Trade and other payables 

−  Interest-bearing loans and borrowings 

−  Lease liabilities 

−  Income tax payable 

−  Provisions 

−  Other liabilities 

Total current liabilities 

Non-Current liabilities 

−  Interest-bearing loans and borrowings 

−  Lease liabilities 

−  Provisions 

−  Deferred income tax liabilities 

Total non-current liabilities 

Total liabilities 

Net Assets 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

73,284 

111,103 

967,869 

1,047,828 

3,845 

153 

256,249 

255,147 

600 

280 

23,074 

28,471 

1,324,921 

1,442,982 

2,220,177 

1,894,719 

302,743 

330,645 

94,590 

40,462 

169,388 

177,099 

56,492 

56,984 

2,843,390 

2,499,909 

4,168,311 

3,942,891 

113,661 

164,343 

5,673 

205,554 

26,361 

7,001 

30,814 

86,710 

28,346 

51,048 

32,341 

50,560 

270,220 

532,192 

760,000 

410,000 

168,335 

175,813 

2,404 

2,252 

135,761 

115,387 

1,066,500 

703,452 

1,336,720 

1,235,644 

2,831,591 

2,707,247 

Annual Report 2023  

141 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

37  Deed of Cross Guarantee  (continued) 

Equity 

−  Contributed equity 

−  Reserves 

−  Retained profits 

−  Non-controlling interests 

Total equity 

Income Statement 

−  Profit before income tax 

−  Income tax 

Profit after tax 

Retained Earnings 

−  Retained earnings at the beginning of the year 

−  Profit after tax  

−  Dividends provided for or paid 

Retained earnings at the end of the year 

38  Parent Entity Financial Information 

Current assets 

Non-current assets 

Total assets 

Current liabilities 

Non-current liabilities 

Total liabilities 

Contributed equity 

Retained profits 

Total Equity 

Profit for the year 

Total Comprehensive Income 

Guarantees 

CONSOLIDATED 

June 2023 
$000 

June 2022 
$000 

717,925 

717,925 

16,724 

11,887 

2,097,500 

1,977,859 

(558) 

(424) 

2,831,591 

2,707,247 

589,994 

823,728 

(90,321) 

(121,760) 

499,673 

701,968 

1,977,859 

1,711,993 

499,673 

701,968 

(380,032) 

(436,102) 

2,097,500 

1,977,859 

PARENT ENTITY 

June 2023 
$000 

June 2022 
$000 

18 

1 

3,030,987 

2,947,077 

3,031,005 

2,947,078 

4,870 

51,303 

151,699 

136,595 

156,569 

187,898 

717,925 

717,925 

2,156,511 

2,041,255 

2,874,436 

2,759,180 

495,288 

614,873 

495,288 

614,873 

The Parent Company is party to a Deed of Cross Guarantee (“Deed”) with the following controlled entities: 

•  Arisit Pty Limited  

•  Harvey Norman Stores (N.Z.) Pty Limited 

•  Contemporary Design Group Pty Limited 

•  Network Consumer Finance  Pty Limited 

•  Derni Pty Limited 

•  Generic Publications Pty Limited 

•  Harvey Norman Big Buys Pty Limited 

•  Sarsha Pty Limited 

•  Yoogalu Pty Limited 

The effect of this Deed is that the Parent Company has guaranteed to pay any deficiency in the event of winding up one of the above 
controlled entities or if they do not meet their obligations under the terms of overdrafts, loans, leases or other liabilities subject to the 
guarantee.  The above controlled entities have also given a similar guarantee in the event that the Parent Company is wound up or if it does 
not meet its obligations under the terms of overdrafts, loans, leases or other liabilities subject to the guarantee.   

142 

Annual Report 2023   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
38  Parent Entity Financial Information (continued) 

Contingent Liabilities 
Refer to information provided in Note 34: Contingent Liabilities for disclosures relating to the Parent Entity. 

39  Controlled Entities and Unit Trusts 

The listing of controlled entities and unit trusts detailed on this page is not a complete and exhaustive list of all controlled entities and unit 
trusts held by Harvey Norman Holdings Limited.  The financial year of all controlled entities and unit trusts are the same as that of the Parent 
Company.  

Shares held by Harvey Norman Holdings Limited 
A listing of material subsidiaries of Harvey Norman Holdings Limited are detailed below: 

Arisit Pty Limited 1, 2 

Harvey Norman Croatia d.o.o. 15,16 

Harvey Norman Trading d.o.o. 14,15 

Bencoolen Properties Pte Limited 6,7 

Harvey Norman Europe d.o.o. 14  

Network Consumer Finance Pty Limited 1,2 

Cascade Consolidated Sdn. Bhd. 9,10 

Harvey Norman Holdings (Ireland) Limited 12 

Pertama Holdings Pte Limited 6,7,8 

Consolidated Design Group Pty Limited 1 

Harvey Norman Limited 4 

Pertama Merchandising Pte Ltd 6,9 

Contemporary Design Group Pty Limited 1,2 

Harvey Norman Ossia (Asia) Pte Limited 6,7,8 

Sarsha Pty Limited 1,2 

Derni Pty Limited 1,2 

Harvey Norman Properties (N.Z.) Limited 4,5 

Space Furniture Pte Limited 6,7 

Elitetrax Marketing Sdn. Bhd. 10,11 

Harvey Norman Singapore Pte Limited 6,7 

Space Furniture Collection Sdn. Bhd. 10 

Generic Publications Pty Limited 1,2 

Harvey Norman Stores (N.Z.) Pty Limited 1,2 

Yoogalu Pty Limited 1,2 

Harvey Norman Big Buys Pty Limited 1,2,3 

Harvey Norman Trading (Ireland) Limited 12,13 

Notes: 

1  Company incorporated in Australia. 

2  Company is a member of the "Closed Group" relieved under the Class Order described in Note 37. 

3  Harvey Norman Big Buys Pty Limited holds 99.02% of the shares in the KEH Partnership. 

4  Company incorporated in New Zealand. 

5 

Shares held by Harvey Norman Limited. 

6  Company incorporated in Singapore. 

7 

Harvey Norman Singapore Pte Limited owns 100% of the shares in Bencoolen Properties Pte Limited, 60% of the shares in Harvey Norman 
Ossia (Asia) Pte Limited, 100% of the shares in Space Furniture Pte Limited and 50.62% of the shares in Pertama Holdings Pte Limited. 

8  Harvey Norman Ossia (Asia) Pte Limited holds 49.38% of the shares in Pertama Holdings Pte Limited. 

9 

Shares held by Pertama Holdings Pte Limited. 

10  Company incorporated in Malaysia. 

11  Shares held by Cascade Consolidated Sdn. Bhd. 

12  Company incorporated in Ireland. 

13  Shares held by Harvey Norman Holdings (Ireland) Limited. 

14  Company incorporated in Slovenia. 

15 

Harvey Norman Europe d.o.o. owns 100% of the shares in Harvey Norman Trading d.o.o. and 100% of the shares Harvey Norman  
Croatia d.o.o. 

16  Company incorporated in Croatia. 

Annual Report 2023  

143 

 
 
 
Annual Report  |  Notes to the Financial Statements (continued) 

39  Controlled Entities and Unit Trusts  (continued) 

Units in Trusts held by Harvey Norman Holdings Limited 
A listing of material unit trusts of Harvey Norman Holdings Limited are detailed below: 

Calardu ACT Trust 

Calardu Albury Trust 

Calardu Cannington Trust 

Calardu Perth City West Trust 

Calardu Caringbah (Taren Point) Trust 

Calardu Preston Trust 

Calardu Alexandria DM Trust 

Calardu Devonport Trust 

Calardu Rosebery Trust 

Calardu Alexandria WH Trust 

Calardu Frankston Trust 

Calardu Rutherford Trust 

Calardu Auburn No. 1 Trust 

Calardu Gepps Cross Trust 

Calardu Silverwater Trust 

Calardu Auburn No. 2 Trust 

Calardu Geraldton Trust 

Calardu Springvale Trust 

Calardu Auburn No. 4 Trust 

Calardu Hoppers Crossing Trust 

Calardu Taylors Beach Trust 

Calardu Auburn No. 5 Trust 

Calardu Loganholme Trust 

Calardu Taylors Lakes Trust 

Calardu Auburn No. 6 Trust 

Calardu MacGregor Trust 

Calardu Toowoomba Trust 

Calardu Auburn No. 7 Trust 

Calardu Malaga Trust 

Calardu Toowoomba No. 1 Trust 

Calardu Auburn No. 8 Trust 

Calardu Maribyrnong Trust 

Calardu Toowoomba No. 2 Trust 

Calardu Ballina No. 1 Trust 

Calardu Maroochydore Trust 

Calardu Tweed Heads No. 1 Trust 

Calardu Bendigo Trust 

Calardu Brookvale Trust 

Calardu Midland Trust 

Calardu Wodonga Trust 

Calardu Munno Para Trust 

Harvey Norman Discounts No. 1 Trust 

Calardu Browns Plains No. 1 Trust 

Calardu Noarlunga Trust 

Harvey Norman No. 1 Trust 

Calardu Cairns Trust 

Calardu Penrith Trust 

Lamino Investments No. 2 Trust 

Calardu Cambridge Trust 

Calardu Penrith No. 1 Trust 

The Calardu Trust 

Calardu Campbelltown Trust 

Calardu Penrith No. 2 Trust 

40  Significant Events After Balance Date 

There have been no circumstances arising since balance date which have significantly affected or may significantly affect: 

• 

• 

• 

the operations: 

the results of those operations; or 

the state of affairs of the entity or consolidated entity in future financial years.  

144 

Annual Report 2023   

 
 
 
Shareholder Information 

Distribution of shareholdings as at 27 September 2023  

Size of holding 

1 – 1,000 

1,001 – 5,000 

5,001 – 10,000 

10,001 – 100,000 

100,001 and over 

Number of shareholders with less than a marketable parcel 

Ordinary Shareholders 

14,780 

14,426 

4,614 

4,102 

206 

38,128 

1,819 

Voting rights 
All ordinary shares issued by Harvey Norman Holdings Limited carry one vote per share. 

Twenty largest shareholders as at 27 September 2023  

Number of  
Ordinary Shares 

Shareholder 

414,966,437  Mr. Gerald Harvey 

205,525,565  Mr. Christopher Herbert Brown 

Percentage of  
Ordinary Shares 

33.304% 

16.495% 

138,064,373  HSBC Custody Nominees Limited 

11.081% 

70,031,186 

Citicorp Nominees Pty Limited 

58,592,289  Ms. Margaret Lynette Harvey 

5.620% 

4.702% 

48,064,691 

J P Morgan Nominees Australia Limited 

3.858% 

20,222,315  Ms. Kay Lesley Page 

20,063,673 

Enbeear Pty Limited 

1.623% 

1.610% 

15,132,380 

BNP Paribas Nominees Pty Limited 

1.215% 

14,009,641  National Nominees Limited 

1.124% 

8,070,000 

BKI Investment Company Limited 

0.648% 

5,213,182 

Argo Investments Limited 

3,335,180  Ms Jacqueline Galbraith 

0.418% 

0.268% 

2,522,476 

Peter & Lyndy White Foundation Pty Ltd   0.202% 

2,033,309 

Omnilab Media Investments Pty Ltd 

0.163% 

1,367,297  Mr. Chris Mentis 

1,361,893  Mr.  John Evyn Slack-Smith 

1,297,486  Mr. Arthur Brew 

1,143,295 

Eastcote Pty Ltd 

1,061,450  Mr. Graeme Harvey 

1,032,078,118  

0.110% 

0.109% 

0.104% 

0.092% 

0.085% 

82.831%  

Annual Report 2023 

145