Quarterlytics / Consumer Defensive / Food Confectioners / Hotel Chocolat

Hotel Chocolat

hotc.l · LSE Consumer Defensive
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Sector Consumer Defensive
Industry Food Confectioners
Employees 1001-5000
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FY2019 Annual Report · Hotel Chocolat
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9

ANNUAL REPORT AND ACCOUNTS

2019

Chocolate. Reinvented.

 
 
 
 
 
HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

The leading UK  
direct-to-consumer  
chocolate company, making  
innovative and accessible  
luxury chocolates.

‘Hotel Chocolat is the nation’s favourite 
premium chocolate brand’

ALLEGRA 2015

Company overview

COMPANY OVERVIEW

2019 HIGHLIGHTS

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Revenue

Underlying EBITDA1

Profit Before Tax

£132.5m 

(2018: £116.3m) 
Up 14% (13% excl. USA)

£20.7m

(2018: £18.9m) 
Up 9% (14% excl. USA)

£14.1m

(2018: £12.7m) 
Up 11% (19% excl. USA)

Profit After Tax 

Diluted EPS

Final dividend

£10.9m

(2018: £10.0m)

9.5p

(2018: 8.8p)

1.2p

(Full year: 1.8p | 2018: 1.7p)

16

New 
locations

2

New USA  
locations

Japan 
joint venture 
commenced 
trading

Highlights 

At a glance 

STR ATEGIC REPORT

Chairman’s statement 

Our business model 

Our markets 

Chief Executive’s statement 

Our strategy 

Financial review 

Risk management 

GOVERNANCE

Doing the right thing: 
Corporate Responsibility 

Board of Directors & Leadership team 

Corporate governance statement 

Audit Committee report 

Remuneration report 

Directors’ report 

Statement of Directors’ responsibilities 

FINANCIAL STATEMENTS

Independent Auditors’ report 

Consolidated Statement  
of Comprehensive Income 

Consolidated Statement  
of Financial Position 

Consolidated Statement  
of Cash Flow 

Consolidated Statement  
of Changes in Equity 

Notes to the financial statements 

Company Statement  
of Financial Position 

Company Statement  
of Changes in Equity 

Notes to the Company  
financial statements 

Company information  

01

02

06

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12

20

24

26

30

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44

46

49

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58

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95

96

97

100

For the latest information, view our website at: 
www.HotelChocolat.com

900,000

VIP signups

Launch of  
Velvetiser to  
5 star reviews

Drinks, Ices  
& experiences 
rollout to more 
locations

1 

 Underlying EBITDA of £20.7m excludes share-based payment charges and related tax of £0.9m (FY18: £0.7m). 

Strategic reportGovernanceFinancial statements 
 
 
02 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

AT A GLANCE

The leading UK premium chocolate brand, manufacturing innovative 
and accessibly priced luxury chocolate. We connect our brand direct to 
customers via our 130 Hotel Chocolat locations, online and subscriptions. 

Our strong British brand is based on an ethos of:

O R I G I N A L I T Y

AU T H E N T I C I T Y

E T H I C S

We believe in being fresh, creative  
and innovative, doing things in a  
more intelligent way.

We are the real thing, our focus on 
“more cacao, less sugar” results in a 
superior taste, drawing on the invaluable 
knowledge from farming our own organic 
cacao estate.

Doing the right thing, not just saying it. 
Engaged Ethics: a sustainably good approach 
for cacao, for the planet, for people.

Key Product Ranges

L E I S U R E 
Our Wall of Chocolate – over 120 recipes

Drinks + Ices; unique creations,  
Choc Shakes and Hot Chocolate etc.

Rare & Vintage – made with the  
top 10% of the world’s cacao

Chocolate Lock-In tastings and  
School of Chocolate experiences

G I F T 
Selection boxes / gift sets  
from £5–£500

10x collections per annum for 
long established seasonal events

Cacao-based alcohols

Cacao-based beauty, inspired by  
nature on our organic cacao estate

S U B S C R I P T I O N 
Velvetiser drinking chocolate system  
– Refill subscription launching FY20 

The Chocolate Tasting Club

What sets us apart

D I R E C T TO   
CO N S U M E R   

D I F F E R E N T I AT E D 
P RO D U C T 

Investing in building relationships via our own 
channels means we know more about our 
customers so we can give better service and 
create things that we know they will want, or 
test their appetite for more radical concepts.

Rather than copying continental chocolate 
traditions, Hotel Chocolat has carved 
out a modern British take on luxury 
chocolate. Cacao and great design are  
at the heart of everything we do.

R E J E C T I O N  O F  T H E 
TRADITIONAL CHOCOLATE 
PR I C I N G M O D E L 

We believe we have created a new and 
better price:quality relationship. Cacao is 
the most expensive ingredient, sugar the 
cheapest. Check the ingredients, unlike some 
rivals, cacao is always our main ingredient.

03

We sell our chocolate direct to customers and via carefully 
selected partners.

The business began in the UK in the 1990s with online and subscription. Our first physical location came later, in 2004, after the  
creation of the Hotel Chocolat brand. Physical Hotel Chocolats are a key element in our multi-channel model, symbiotically working 
with online and wholesale, varying in size from 100 sq ft up to 5,000 sq ft and trading profitably across all UK regions. 

This year we opened two locations in the USA and started up a new joint venture 
in Japan. These are two of the three largest economies in the world.

We also operate in Scandinavia with a partner under a franchise system.

4

HC

3

4

3

31

116 

UK Stores

14

International locations, 
including 8 franchise 
and 2 JV

1

Boutique Hotel  
& Cacao Estate 
in St Lucia  

I N N OVAT I O N 
C U LT U R E   

V E RT I C A L LY 
I N T E G R AT E D 

S T RO N G   
B R A N D 

Balancing prolific new-
concept creation with 
a disciplined range 
architecture is a key 
competitive strength.

We apply our expertise 
at every stage to create 
superior products at 
sustainably strong margins.

The Hotel Chocolat brand 
evokes escapism and 
contemporary luxury. Our 
clear, long-term brand ethos 
sustains a healthy culture.

P RO G R E S S I V E 
D I G I TA L 
M A R K E T I N G

We were born digital, 
meaning it’s always at the 
centre of our customer 
strategies.

Company overviewStrategic reportGovernanceFinancial statements 
04 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

Strategic report

DRINKS + ICES 

‘Drinks and Ices are proving to be our  
most engaging social media content’ 

Further innovation in our range of Drinks + Ices has created  
more reasons to visit, growing the brand’s summertime appeal 
in the UK, USA and Japan. 

 
05

05

Chairman’s statement 

Our business model 

Our markets 

Chief Executive’s statement 

Our strategy 

Financial review 

Risk management 

06

08

10

12

20

24

26

Company overviewStrategic reportGovernanceFinancial statements06 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

CHAIRMAN’S STATEMENT

“ I am pleased to be able to update our stakeholders on 
another good year for the Group. Following a year 
of accelerating growth in the UK, the business also 
made encouraging progress with its tests to develop 
and grow the Hotel Chocolat brand across new 
products and new international markets.”

Andrew Gerrie
Non-executive Chairman

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Revenue

£132.5m 

(2018: £116.3m) 
Up 14% (13% excl. USA)

Profit Before Tax

£14.1m

(2018: £12.7m) 
Up 11% (19% excl. USA)

 
 
07

OV E RV I E W

P E O P L E

In FY19 the Group’s existing operations 
continued to grow and improve 
profitability. In addition, the new test 
locations in the USA and a JV partner 
in Japan are showing encouraging early 
results. The Group continues to have 
many opportunities and is taking a 
disciplined approach to deliver long-term 
growth and returns.

R E S U LT S

The Group achieved a pleasing result 
in FY19 with revenue of £132.5m and 
growth of 14% versus FY18. Profit before 
tax grew by 11% to £14.1m. The Group 
results included £0.5m of sales and £1.2m 
of losses relating to investments in new 
locations in the USA which performed in 
line with our business plan. Excluding the 
USA, Group sales grew +13% and profit 
before tax grew +19%.

S T R AT E GY

The growth strategy remains unchanged; 
to carefully continue to open more 
locations, to invest in digital to make 
it increasingly easier for consumers 
to access our brand, and work with 
selected partners to extend our reach 
and accessibility. The profit generation 
from these activities supports investment 
in; additional manufacturing capacity 
and improved efficiency, and the 
continued trials in two large international 
markets taking a cautious ‘test, learn, 
grow’ approach.

The Group continues to be led by a strong 
founder-led executive management team 
who have built a strong brand and successful 
business. I would like to extend my thanks 
to the whole Hotel Chocolat team for their 
energy and creativity which has delivered 
another year of results to be proud of. 

Following three successful years of 
growth, the Remuneration Committee 
has approved the full vesting of the 2016 
LTIP award for senior management, 
reflecting the outperformance of the 
existing operations, and the impact of new 
investments in the USA. In total 2.8m share 
options will vest and become exercisable.

D I V I D E N D S 

The Board is pleased to propose a final 
dividend of 1.2 pence per share bringing 
the full year dividend to 1.8 pence per 
share. If approved by shareholders at the 
AGM on 21 November 2019 it will be paid 
on 20 December 2019 to shareholders on 
the register at 22 November 2019.

O U T LO O K

Despite the challenges and uncertainties 
facing the wider economy the strength of 
the brand drives great customer loyalty and 
we are well positioned for future growth, 
with a strong pipeline of opportunities. 
Trading since the end of the financial period 
is in line with management expectations. 

Andrew Gerrie
Non-executive Chairman

User-generated  
social media content 
demonstrates high levels  
of Brand engagement

Company overviewStrategic reportGovernanceFinancial statements08 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

OUR BUSINESS MODEL

We believe that growth and re-investment can  
benefit all of Hotel Chocolat’s stakeholders.

Creating

We grow

We own a cacao estate in Saint Lucia called the  
Rabot Estate. This is the source of some of the exclusive 
beans featured in our Rare & Vintage range, and of  
our deep understanding of the cacao growing process.  
This knowledge enables us to continuously improve  
our relationship with all of our cacao growers worldwide 
and further our Engaged Ethics programme which now 
covers 100% of the cacao we use.

We design 

A dedicated in-house team of designers are 
the source of our unique brand aesthetic, 
working on everything from the Velvetiser to 
the latest Easter egg or marketing campaign. 

Everything we do is guided  
by the three basic values  
that we started with and  
will always retain:

Re-investing

We keep getting better 

Our culture of continuous improvement drives 
a relentless re-investment into everything from 
location upgrades to systems technology and 
manufacturing.

We Care

Our Engaged Ethics programme drives 
a progressively increasing investment 
in sustainability, both in the UK and 
worldwide.

09

Making

We manufacture 

Our chocolate manufacturing campus in Cambridgeshire 
makes 95% of our chocolate products. We love in-house 
production because it allows faster innovation, increases 
control over quality, protects intellectual property and 
improves gross margins.

O R I G I N A L I T Y

AU T H E N T I C I T Y

E T H I C S

Entertaining

We distribute

We run our own Distribution Centre in 
Cambridgeshire with our own fleet of vehicles. 
Owning the supply chain improves responsiveness, 
enabling high levels of product availability, an essential 
element in keeping our customers happy.

We own our channels 

‘Entertaining while we sell’ is our mantra. Underpinned 
by great digital storytelling and a knowledgeable School 
of Chocolate qualified team. A complete 100% happiness 
guarantee backs up everything we do. 

– Digital 
– Physical 

– Cacao Estate 
– Premium wholesale partners

Company overviewStrategic reportGovernanceFinancial statements10 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

OUR MARKETS

We operate in four large and growing markets,  
all offering significant headroom.

Our differentiated product offer is well placed and has the potential to increase market share. The Board believes that 
approximately half of our products are purchased as gifts and considers that both our competitor set and growth opportunity  
are far wider than just traditional chocolate retailing.

U K  G I F T I N G

Gifting Market

£20bn1

Hotel Chocolat Share of Market

<1.0%

Strategy

•  Continuous product innovation, focused on  
chocolate gifting and ‘extension’ categories  
including cacao alcohols and cacao beauty

•  Grow customer database, increase visit frequency  

across all channels

Progress Update

U K C H O CO L AT E

Chocolate Market

£6bn2

<2.5%

•  Open more locations across the UK

•  Digital upgrades to improve loyalty, acquisition  
and conversion via smartphone optimised site

•  Extend dietary luxury (vegan, ‘free from’, 

“more cacao, less sugar”)

•  VIP ME card scheme launched September 2018 attracted 

•  Opened 14 locations in UK & Ireland in FY19, signed 

900,000 active members in the first year

•  Introduced wider range of gift-sleeves/bags, making year-
round ranges more relevant to specific gift occasions 
whilst reducing reliance on seasonal stocks

•  Gift app launching FY20

leases on a further six due to open before Christmas 2019. 
‘Upsized’ three existing sites and refitted two locations

•  Wholesale grew strongly, supported by the  

development of capsule ranges specifically tailored  
to each wholesale partner’s customers’ needs

•  Subscription app launching in FY20

11

D R I N K S  + I C E S

I N T E R N AT I O N A L

Cafe Market

£8bn3

<0.1%

US & Japan Gifting Markets

>£175bn4

<0.02%

•  Roll out of Drinks + Ices to more locations 

•  Prove site-level economics in USA & Japan (via JV)  

•  Retro-fit of Drinks + Ices and seating

•  Relocate existing sites to larger prime locations with seats

•  Grow in-home hot chocolate category

to inform rollout potential

•  Franchise in Scandinavia

•  New product development to incorporate relevance  

for local markets

•  Rollout of Drinks + Ices is supporting summer trading, 
and giving reasons to visit more frequently year-round  
as a leisure activity

•  The Velvetiser in-home hot chocolate system launched  

to 5-star reviews. New refill flavours and refill 
subscription launching this autumn

•  Two sites opened in USA, two further leases  

signed and website now live

•  Two JV locations opened in Japan, website live, three 
further locations to open ahead of Spring ‘20 peak

1  Mintel, 2007 

2  Canadean, 2014

3  Allegra, 2016

4 

 Forbes 2017 
Yano Keizei

Company overviewStrategic reportGovernanceFinancial statements12 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

CHIEF EXECUTIVE’S STATEMENT

“ In the three years since IPO we have grown sales by 45% 
and underlying EBITDA by 67%, with many significant 
opportunities ahead. Our mission is to become the leading 
direct-to-consumer premium chocolate brand, globally.”

Angus Thirwell
Co-founder and Chief Executive Officer

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Sales

Underlying EBITDA1

Profit Before Tax

£132.5m 

(2018: £116.3m) 
Up 14% (13% excl. USA)

£20.7m

(2018: £18.9m) 
Up 9% (14% excl. USA)

£14.1m

(2018: £12.7m) 
Up 11% (19% excl. USA)

R E V E N U E  BY C H A N N E L

Sales  
Mix

Growth year  
on year

UK

Physical
Digital
Partners & B2B 

International
Cacao estate & hotel

67%
19%
10%
2%
2%

15%
8%
19%
17%
10%

67%

2% 2%

10%

19%

1 

 Underlying EBITDA excludes share-based payment costs and related tax of £0.9m (FY18: £0.7m).

 
 
13

I am pleased to report another year of significant progress for the Group. 
Revenue grew by 14% to £132.5m, underlying EBITDA1 increased by 9% to 
£20.7m and profit before tax increased by 11% to £14.1m. The UK continues 
to deliver sales growth with profits improving faster than sales due to 
increasing efficiency and the benefits of scale. Our new test locations in 
the US and with our Joint Venture partner in Japan are both delivering 
encouraging sales and costs are tracking in line with expectations.

S A L E S  C H A N N E L  R E V I E W

Our omni-channel model continues to 
work well: each channel supports the 
others and all channels are in growth. 

U K

Physical

Hotel Chocolat locations are a doorway 
into instant escapist happiness. We 
relentlessly innovate to make our 
spaces exciting, relevant, friendly and 
experiential. The immediate gratification 
of leisure-driven self-purchase is 
augmented by carefully selected gifts 
for a wide spectrum of occasions and 
budgets. Launching multiple seasonal 
gift ranges every year means there is 
something exciting happening all the time. 
We have always understood the need for 
our spaces to deliver for our guests on 
the leisure and experience level, and I’m 
delighted that our work here is gaining 
such strong traction; Drinks + Ices and 
Chocolate Lock-in tasting experiences 
have performed extremely well this year, 
with further huge potential, also shown 
by the prolific customer-generated 
social sharing.

Our existing locations performed very 
well over the year, therefore we opened 
a further 14 new locations in the UK and 
Ireland. We have also seen encouraging 
results from investments in upgrades in 
existing catchments; Westfield London 
(FY19), and Cardiff and Brighton (Q1 
FY20) all moved to better locations, 
adding Drinks + Ices with seating. 
Gateshead Metro Centre, where we 
have built a great customer base since 
2007, received a Drinks + Ices and 
seating upgrade as part of a refit. 

Whilst macro-economic trends have created 
headwinds, we remain confident that further 
new openings can deliver attractive financial 
returns and improve customers’ ease of 
access to our brand, based on our multi-
channel leisure and gift format.

We observed an acceleration in same-store 
sales growth in H2 following the launches  
of our Velvetiser in-home hot chocolate 
system and VIP ME scheme. This strong 
trading performance further improved  
the collective EBITDA profitability of  
our established sites (open more than 
12 months). In addition, our new locations 
made a positive contribution to EBITDA 
in their maiden part-year.

900,000  
registered 
members

•  VIP ME members shop 
more frequently and 
spend more per visit.

•  Multichannel shoppers 
have highest lifetime 
value.

•  Increasing customer 

frequency and 
maximising lifetime 
value across channels, 
seasons and ranges is  
a key opportunity.

Our strong British brand is based on an ethos of:

O R I G I N A L I T Y

AU T H E N T I C I T Y

E T H I C S

We believe in being fresh, creative 
and innovative, doing things in a 
more intelligent way.

We are the real thing, our focus 
on “more cacao, less sugar” results 
in a superior taste, drawing on the 
invaluable knowledge from farming 
our own organic cacao estate.

Doing the right thing, not just 
saying it. Engaged Ethics: a 
sustainably good approach for 
cacao, for the planet, for people. 

1 

 Underlying EBITDA excludes share-based payment costs and related tax of £0.9m (FY18: £0.7m).

Company overviewStrategic reportGovernanceFinancial statements14 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

CHIEF EXECUTIVE’S STATEMENT continued

“ I would like to thank the whole team for their drive, creativity and 
commitment, without which these results would not have been possible.  
We are building an ever-stronger team united by common goals and behaviours 
that reflect our unchanging brand values of Originality, Authenticity and 
Ethics, underpinned by the mantra ‘be brave and be kind’.”

As you may expect, we constantly 
evaluate the potential return on capital of 
our different growth investment options. 
In assessing physical locations, the Board 
modelled three scenarios, based on 
various growth rates and cost inflation  
for our physical store estate: 

1) A continuation of the FY19 growth 
rates for sales and for overhead costs 
– which would mean that store estate 
EBITDA profitability would continue to 
rise in future years. 

2) A more pessimistic scenario reflecting 
a drop to negative sales growth and with 
externally driven cost inflation at rates 
in excess of FY19 – this would still mean 
that the retail estate would continue to 
generate significant EBITDA profit in five 
years’ time. Our average lease length is 
5.5 years and our average time to break-
clause is 3.5 years, giving us a good degree 
of agility to adapt in a timely manner. 

3) However, we continue to focus all our 
energies on delivering a third, and better, 
scenario which has the scope to generate 
a material increase in EBITDA, by:

•  Increasing the rate of sales growth, 

driven by; product innovation, gaining  
a deeper relationship with our 
customers via VIP ME, adding more 
leisure experiences, and empowering 
our store teams to deliver an ever-
better experience for our guests,  
tasting and demonstrating more of  
our exciting new products.

•  Mitigating cost pressures using a 

combination of better buying, further 
innovation in our processes and 
perpetual focus on working smarter, 
whilst never compromising on product 
quality or service experience.

Digital

Being born digital means that it is 
always at the centre of our strategy, 
giving Hotel Chocolat an unusually high 
proportion of digital sales compared 
to other chocolate brands, at 19%. In 
the year we welcomed Lysa Hardy, our 
first ever Chief Marketing Officer who 
brings a breadth of experience in brand 
communication, omnichannel marketing, 
digital engagement and subscriptions. 

•  Sales through our own website 
increased by 22%. In the year 
we focussed on assembling the 
elements necessary to drive stronger 
growth: investing in a more skilled 
and experienced team supporting 
the new CMO role and instigating 
certain tech upgrades we have been 
developing for a while. During FY20 
we are insourcing all CRM and email 
activity to give greater control and 
improved personalisation, digitising 
the successful VIP ME loyalty scheme, 
launching a gift-sending app, launching 
new app-based subscription models, 
and improving e-commerce navigation 
and conversion. We anticipate each of 
these improvements benefitting the 
autumn/winter peak for FY20.

•  Subscription sales reduced by 26%. We 
are not perturbed by this as it is part of 
our remodelling plan and reflects our 
pause in acquisition marketing for this 
part of our model. A new subscription 
app is scheduled for launch in H1 
bringing with it new offers, intended to 
create a sustainable subscription growth 
platform for the future. As a result of 
the temporary pause in acquisition 
marketing, profitability increased year 
on year.

Wholesale Partners 

We have achieved very encouraging 
growth in the year with UK B2B sales 
growing by 19%. Each partner is selected 
on a careful balance of attributes and 
customer demographics, then matched 
with a specific capsule collection from our 
product range. As these partnerships have 
become established, we have been able 
to curate capsule ranges that are specific 
to the needs of each wholesale partners’ 
customers. Each partner typically has 
less than 10 percent of our total range, 
meaning we retain many reasons to visit 
our own locations and website, where we 
can offer the deepest brand experience 
and service, nourishing the brand for the 
long term.

15

•  Three further locations are planned to 
open ahead of the Spring ‘20 peak. 

•  The website is live and social outreach 

I N T E R N AT I O N A L

USA 

FY19 was a significant year for our global 
aspirations, opening Hotel Chocolats in 
two of the three largest economies in 
the world. In both markets the brand has 
been well received by customers, with our 
approach seen as refreshing and attractive 
and our prices perceived as fair value. 
With only a part-year of data, our initial 
site-level sales are tracking in line with our 
expectations, a level at which we believe 
we can deliver EBITDA profitability once 
supply chain costs are normalised. We are 
making continuous improvements to our 
sea-freight supply chains driving higher 
availability and higher gross margins. Both 
our 100% owned business in the US and 
the JV in Japan remain sub-scale in this 
test phase but we have invested in high 
calibre local teams to ensure the brand is 
well presented and the foundations are 
being laid for potential roll-out, with a 
clear success criteria for our ‘test, learn, 
grow’ approach.

•  Lexington Avenue, New York opened 

Nov 2018. 

•  Garden State Plaza Mall, New Jersey 

is being invested in. 

opened Feb 2019.

•  Both locations featured the full Hotel 
Chocolat offer with Drinks + Ices and 
seating.

•  The gifting seasons are different in 

Japan, where Valentine’s and White Day 
in February and March generate a sales 
peak similar to Christmas in the UK.

•  Union Station, Washington DC and 

Scandinavia Franchise 

•  Four Danish locations now open. 

•  New central Copenhagen location 

opening H1 FY20.

•  Our partner continues to explore 

opportunities for growth in the market 
including B2B wholesale, concessions 
and opening more locations.

Columbus Circle, a mass transit location 
in New York will both be opening in  
H1 FY20.

•    We are upgrading our US transactional 
website and exploring the potential for 
wholesale partnerships. 

Japan JV 

•  Laketown Mall, Tokyo opened Nov 

2018. Japan’s largest mall.

•  Narita Mall, Tokyo opened Feb 2019. 

•  Both locations feature the full Hotel 

Chocolat offer with Drinks + Ices and 
prominent seating. 

Company overviewStrategic reportGovernanceFinancial statements16 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

CHIEF EXECUTIVE’S STATEMENT continued

Key launches for FY20 include Biscuits 
of the Gods, aiming to offer the best 
chocolate biscuit on the planet, exciting 
new Velvetiser chocolate flavours, Dark 
Chocolate Mint Cream Liqueur and new 
variants of a product the Japanese in 
particular have fallen in love with, the  
all Chocolate Macaron.

Experiences 

Leisure experiences are ever-increasing as 
the new luxury, with consumers seeking 
to go beyond the purely transactional, but 
only with the brands they love. We are well 
positioned as an early pioneer and a brand 
that enjoys a good degree of consumer 
love. It’s an area of strong focus for us. We 
are determined to step-up further the 
multi-sensory elements at all our Hotel 
Chocolat locations. We are extending the 
range of experiences we offer, starting 
with increased in-store demonstration and 
perpetual product sampling, adding  
Drinks + Ices for immediate gratification, 
all the way up to our most immersive 
experiences, the Chocolate Lock-Ins, as 
featured in our hit documentary Inside 
Hotel Chocolat and now featuring over 
twenty different themes including season-
specific evenings and in-depth tastings of  
a single chocolate genre.

Wellness 

Consumers increasingly want delicious 
and hedonistic chocolate that’s also made 
with responsible amounts of sugar. Hotel 
Chocolat’s 15-year track record of “more 
cacao, less sugar” is applied to every single 
grade of our chocolate, from whites, 
through milks and darks, and our pipeline 
of product innovation continues to focus 
on ways to reduce sugar further. In August 
we refreshed our super-premium Rare & 
Vintage range, made from the top 10% of 
the world’s cacao harvest and showcasing 
our expertise in tree-to-bar chocolate-
making know-how, making us the most 
authentic player in premium chocolate. 

O P E R AT I O N A L R E V I E W

The key seasonal ranges traded strongly 
and our ability to create imaginative and 
desirable products continues to be a 
carefully nurtured asset. Our vertically 
integrated business infrastructure is well 
invested and as the business grows, we 
remain focused on controlling overheads, 
which as a result reduced by 180bps from 
52.2% of sales to 50.3%.

In FY19 gross margin reduced by 250bps. 
The decline was primarily driven by the 
growth of the Velvetiser and Wholesale, 
both of which have lower gross margins 
but also have lower overhead costs as a 
percent of sales. We made 40bps of margin 
gains from operational improvements 
which were re-invested in sales-driving 
activity with VIP me. Further detail is 
provided in the Financial review on p25.

Manufacturing Investment

Having invested over £4m in production 
capex in the previous two years, in FY19 
we focussed on; optimising and fine-
tuning the performance of these new 
assets and building detailed capacity 
plans for 5-year and 15-year horizons. 
We acquired land adjacent to our 
freehold factory campus in Huntingdon, 
Cambridgeshire and have obtained 
outline planning permission that would 
ultimately enable us to increase our site 

output capacity by more than 200% 
as and when required. We focus on 
maximising return on capital employed 
by improving existing asset utilisation, 
only investing in additional productive 
assets as and when the capacity is clearly 
required. We are well advanced with 
plans for a fourth production line, a 
capital project of approximately £4m  
due to enter service in 2021, the project 
will also enable the addition of up to  
two further lines by 2024.

B R A N D R E V I E W

We continue to invest in our most 
valuable asset, the Hotel Chocolat  
brand, at many levels.

Our culture of constant innovation is crucial 
in ensuring the brand remains fresh and 
relevant. We have always invested heavily in 
innovation and creativity, and as a result we 
now have many years of new innovations in 
the pipeline. Those that we launch will have 
made it through our disciplined testing and 
trialling approach. Recent highlights included 
the Velvetiser, our in-home hot chocolate 
system, which launched to the best 
customer reviews we have ever received. 
Our amazing chocolate-dipped Ice Lollies 
were tested this spring and proved so 
popular we immediately began a rollout 
to more locations. 

17

Engaged Ethics 

Consumers expect brands they love to do the right thing, using their resources and influence to make the world a better place 
whenever and wherever they can. This has always been a central element of the Hotel Chocolat DNA and we challenge ourselves to 
progressively strengthen our programmes and initiatives year-on-year. The three areas we focus on are cacao, the planet and people:

1)   Cacao: All of our cacao is sourced 

under our Engaged Ethics scheme. We 
pay more for our cacao to ensure that 
farmers receive a premium, sustainable 
farming practices are encouraged, and 
to fund productivity and community 
projects. Further detail on our progress 
in the year is on page 30.

2)   The planet: whilst we have always 
taken a responsible approach to 
packaging, we now explicitly state a 
target to further reduce our impact: 
100% of our packaging will be 
compostable, reusable or recyclable 
by 2021. We have already begun 
to replace plastics with alternatives 
that meet these goals, offer recycling 
through our locations for any chocolate 
brand’s plastic packaging and will 
continue to look for innovative ways 
to reduce our impact on our planet.  
Further detail is on page 31.

3)   People: We know that culture is the 
essential ingredient in building winning 
teams. Ensuring that our colleagues 
are happy at work and feel they can 
maximise their potential are key to 
engagement. We listen continuously 
to employee feedback and are 
strengthening our investments in 
team development. We are building an 
ever-stronger team united by common 
goals and behaviours that reflect our 
unchanging brand values of Originality, 
Authenticity and Ethics, as underpinned 
by the mantra ‘be brave and be kind’. 
Further detail is on page 32.

The innovation pipeline is strong

P RO D U C T S

C H A N N E L S & F O R M AT S

B R A N D

Velvetiser refills – seasonal 
flavours.

Mint cream liqueur for this 
Christmas.

Biscuits of the Gods.

New & Improved Easter range.

Subscription app launch.

Upgrade VIP Me from card to app.

Store refits and relocations.

Travel retail test.

Planet pledge, plastic & 
sustainability.

Further recipe developments; 
more cacao less sugar, more 
Vegan recipes.

2nd series of TV show in 
production.

Company overviewStrategic reportGovernanceFinancial statements18 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

CHIEF EXECUTIVE’S STATEMENT continued

“ We have always understood the need to 
deliver leisure experiences for our guests. 
Drinks + Ices, and tasting experiences  
have performed extremely well this year.”

O U T LO O K

Continued innovation and a relentless focus on customer 
happiness aims to generate sales growth. By combining this  
with a tight control of costs, we aim to improve returns.

Our growth is in large UK markets with significant headroom, 
which gives lots of scope for continued success through both 
brand-owned channels and carefully selected wholesale partners. 
The defensive attributes of the business are well-honed and include 
the strength and integrity of our brand and the agility of vertical 
integration. We have reviewed the potential impacts from a ‘hard 
Brexit’ and have contingency plans in place to mitigate potential 
short-term supply disruptions. We are focussing our international 
growth efforts in the US and Japan, two of the world’s largest and 
most attractive markets. 

The market and wider economy may not be without challenges; 
however, I remain confident that our plans for the coming year 
and well beyond will deliver sustainable growth. We have a 
strong brand and exciting pipeline of opportunities. Our aim 
of eventually becoming the global leader in direct-to-consumer 
chocolate is firmly in our sights.

Angus Thirlwell
Co-founder and Chief Executive Officer

19

Customer Insight 

In our UK consumer research, two 
thirds of premium chocolate buyers 
said Hotel Chocolat was their 
favourite premium chocolate brand. 
They also said they would be happy 
to buy more Hotel Chocolat product  
if it were easier to access. 

We will address this opportunity by:

1. 

 Opening more ‘Hotel Chocolats’, in a variety  
of locations including smaller towns and cities.

2.    Developing more and better experiential ‘retail theatre’; 

adding Drinks + Ices, seating and lock-ins to more 
locations, creating more reasons to visit our locations 
more often.

3.    Developing new types of subscription to make it  

easier to regularly receive Hotel Chocolat at home. 

4.    Growing carefully with selected wholesale partners, giving 
consumers the most convenient choices of how to buy.

Company overviewStrategic reportGovernanceFinancial statements20 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

OUR STRATEGY

We maintain a disciplined approach to capital investment 
to deliver improved returns and contain risk.

A focus on proven formats and channels in the UK provides a strong platform to  
step up the level of tests in international markets:

1.
GROW UK PHYSICAL SPACE 
OPENING NEW LOCATIONS AND TESTING NEW FORMATS AND CATCHMENT TYPES

We continue to open locations and are investing in the existing estate with a 
combination of refits and relocations to larger sites.

The EBITDA profitability of our existing estate increased and 
new locations made a positive EBITDA contribution in their 
first part-year. 

In the year we opened 14 new locations in the UK and Ireland 
and have invested in refits at Gateshead and Liverpool, three 
relocations to larger sites with drinks, ices and seating in 
Westfield London, Cardiff and Brighton, and a programme  
of refresh activity to enhance the presentation of the brand 
in existing locations. 

C U S TO M E R  S E RV I C E A N D  E X P E R I E N C E S

Our retail strategy is focused on developing our teams, 
empowering all team members to make more decisions locally 
and promoting team diversity to best match the diversity of our 
customers. Our unique internal School of Chocolate training 
programme creates a depth of knowledge that has allowed us to 
roll out Chocolate Lock-Ins. The extension of Drinks + Ices to 
more locations create more reasons to visit, driving frequency.

THE ROLLOUT OF EXPERIENCES TO 
EXISTING ESTATE IS PROGRESSING WELL

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21

Our strategy has four pillars:

1.
GROW UK PHYSICAL 
SPACE OPENING  
NEW LOCATIONS  
AND UPGRADING 
EXISTING SITES

2.
GROW DIGITAL 
SALES INCLUDING 
WHOLESALE, WORKING 
WITH CAREFULLY 
SELECTED PARTNERS 

3.
INCREASE 
MANUFACTURING 
EFFICIENCY AND 
CAPABILITY 

4.
CONTINUE OUR 
‘TEST, LEARN, GROW’ 
APPROACH IN NEW 
INTERNATIONAL 
MARKETS

2.
GROW UK DIGITAL SALES 
INCLUDING WHOLESALE, WORKING WITH CAREFULLY SELECTED PARTNERS TO MAKE IT EASIER FOR CUSTOMERS TO 
ACCESS THE BRAND

In the year we launched VIP Me and have now signed up over 900,000 active shoppers, 
giving us the ability to communicate with these engaged customers for the first time.

VIP Me is intended to act as a two-way 
fan club, allowing us to share product 
news, brand stories, incentives and 
prizes that excite our guests, and to 
share additional benefits only available 
to VIP members. 

W E B S I T E

Website sales grew by 22%. Traffic 
increased 31%, with over 80% of the 
growth coming from mobiles, which 
industry wide have lower conversion. 
We have achieved an ‘excellent’ user 
rating on Trustpilot and continue 
to improve the user experience. 
Innovations to create an ever-better 
digital experience launching this  
autumn include:

•  VIP and Velvetiser chocolate apps.

•  Love Match; a fun simple way to 

quickly identify the chocolates from 
our range you are most likely to love.

•  In-sourcing the management of email 
and CRM. Investing in new systems 
will allow us to better segment 
customers and match them with more 
relevant personal communication 
from us.

S U B S C R I P T I O N

Existing members remain highly engaged 
and loyal. We deliberately paused new 
customer recruitment, sales declined by 
26%, whilst profitability increased.

A new subscription app will launch in 
FY20 offering new subscription products 
including easy Velvetiser chocolate refills.

W H O L E S A L E  PA RT N E R S

The performance with our existing 
partners exceeded our sales target.  
By refining the capsule ranges to match 
customer needs we have been able to 
grow sales whilst ensuring the full range 
is only available via our own channels 
giving reasons for both channels to 
co-exist and mutually benefit. We now 
have a dedicated growth team focussed 
on global opportunities, headed up by a 
new Director of Global Wholesale role.

Company overviewStrategic reportGovernanceFinancial statements22 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

OUR STRATEGY continued

3.
INCREASE MANUFACTURING EFFICIENCY AND CAPABILITY
DEVELOPING INNOVATIVE NEW PRODUCTS AND IMPROVING GROSS MARGINS

We focus on improving the efficiency and effectiveness of our current production  
assets to support near-term growth, and then progressively invest in new assets 
only as demand requires.

C A P I TA L P RO J E C T S W I T H I N   
E X I S T I N G FAC TO RY

We are now one year in to a three-year project to add a fourth 
production line inside the existing factory roofline, which will 
deliver over 30% more production capacity from 2021. We 
have purchased land adjacent to our freehold factory and have 
secured outline planning permission to undertake a phased 
expansion, which, as and when required can deliver up to 
+200% more capacity in incremental steps, with the ultimate 

potential for up to seven production lines. We are investing over 
£1m in a new facility to produce Velvetiser Chocolate refills due 
to enter service in FY20, delivering increased capacity, improved 
gross margins and a wider variety of seasonal flavours.

O P T I M I S I N G   P RO D U C T I O N

We have continued to increase production efficiency  
and reduce wastage which has contributed 40bps to  
gross margin YoY (see page 25).

23

4.
CONTINUE OUR ‘TEST, LEARN, GROW’ APPROACH 
IN OUR TWO NEW INTERNATIONAL MARKETS

The positive customer response has encouraged us to progress  
to the next stage of our tests in these new markets of scale.

J A PA N

U S A

S C A N D I N AV I A

The US has the world’s largest chocolate 
market and gifting market. Two locations 
were opened in FY19 and a further two 
locations are expected to open before 
the 2019 ‘Holiday’ peak. Sales and local 
site-level costs are tracking in line with 
expectations. Optimising supply chain 
and reducing capex costs have the 
potential to create a scalable model.  
As expected, the business is loss-making 
at this scale and stage.

In July 2018 the Group transferred 
its Danish retail business to Retail 
Brands, a Danish multi-brand franchise 
operator. The aim is to combine the 
Hotel Chocolat brand allure with local 
operational knowledge and grow a 
sustainable business across Scandinavia. 
The partner now operates in four 
locations in Denmark, and is exploring 
growth opportunities from online, B2B, 
department store concessions and 
further store openings.

Market research suggests that Japan 
presents an exciting opportunity, with 
strong demographics and a gift-giving 
culture centred on the spring seasons of 
Valentine’s and White Day. 

The Group has an initial 20% stake in a 
joint venture and will supply goods on 
a wholesale basis under a development 
agreement. Having opened two locations 
in FY19 a cautious ‘test, learn, grow’ 
approach will be taken with a further three 
locations expected to open in Tokyo this 
winter. Put option mechanisms are in place 
triggered by business performance metrics, 
that would ultimately result in the Group 
owning a majority controlling interest. The 
Group has loaned £2.5m to the JV on 
commercial terms.

Company overviewStrategic reportGovernanceFinancial statements 
24 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

FINANCIAL REVIEW

“ Strong UK performance has delivered 
Group profit growth and has enabled 
investment in international markets.”

Matt Pritchard
Chief Financial Officer

Revenue
Gross profit
Operating expenses
Underlying EBITDA
Share-based payments
Depreciation & amortisation
Impairment (non-recurring)
(Profit)/loss on disposal
Operating profit
Finance income
Finance expense
Profit before tax
Tax

Profit for the period

FY19
£m
132.5
87.3
66.7
20.7
0.9
5.5
0
0
14.3
0.1
0.3
14.1
3.1

10.9

FY19  

ex-USA
£m
132.0
87.0
65.3
21.7
0.8
5.4
0
0
15.4
0.1
0.3
15.2
3.1

12.1

FY18  
£m
116.3
79.6
60.7
18.9
0.7
4.8
0.3
(0.1)
13.2
0.0
0.6
12.7
2.7

10.0

P E R F O R M A N C E I N D I C ATO R S

The Group monitors its performance using a number of key indicators which are agreed at Board meetings and monitored at 
operational and Board level.

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Revenue Growth

Underlying EBITDA1 Margin

Gross Margin

Profit after tax Margin

+14%

+13% excluding USA  

15.6%

16.4% excluding USA 
(2018: 16.3%) 

65.9%

65.9% excluding USA 
(2018: 68.4%)

8.2%

9.2% excluding USA 
(2018: 8.6%)

1 

 Underlying EBITDA excludes share-based payment costs and related tax of £0.9m (FY18: £0.7m).

 
 
 
 
25

R E V E N U E 
Reported revenue for 52 weeks ending 30 
June 2019 was £132.5m. Revenue increased 
by 14% compared to the 52 weeks ending 
1 July 2018. The new locations in the US 
generated £0.5m sales in their first part-
year, having opened too late in the year to 
fully capitalise on the seasonal peak. The 
US contributed 0.5% percentage points to 
Group year on year sales growth with the 
rest of the Group growing by 13.5%.

G RO S S  M A RG I N
Gross profit as a percent of sales reduced 
250 basis points from 68.4% to 65.9%. 
Increased efficiency of production and 
better buying generated gains of +40bps. 
Foreign exchange impacted the sterling cost 
of imported raw materials, which reduced 
margin by -20bps. The launch of VIP Me, 
which is intended to drive visit frequency 
and sales volume growth, resulted in -60bps 
of costs for sign-up incentives associated 
with the initial launch phase. The balance 
of the gross margin decline was due to the 
growth of Velvetiser and Wholesale, both 
of which generate lower gross margins, but 
which also have lower overhead operating 
expenses as a percent of sales when 
compared to higher gross margin areas.

O P E R AT I N G E X P E N S E S
A focus on efficiency and cost control 
meant that externally driven cost inflation 
was mitigated, this combined with the 
favourable mix effect of the lower overhead 
Wholesale and Velvetiser channels meant 
that overheads as a percentage of sales fell 
by 180bps from 52.2% to 50.3%. 

U N D E R LY I N G E B I T DA
Whilst EBITDA is not a statutory measure 
the Board believe it is helpful to investors to 
include it as an additional metric. Underlying 
EBITDA as reported excludes non-cash 
share-based payment charges and related 
tax of £0.9m. (FY18: £0.7m). On this basis, 
underlying EBITDA increased by £1.8m 

on the prior year, and as a percent of sales 
reduced from 16.3% to 15.6%. Within 
this figure the US generated an EBITDA 
loss of £1m on sales of £0.5m. The rest of 
the Group generated underlying EBITDA 
growth of 14% with EBITDA margin rising 
from 16.3% to 16.4%.

I F R S16  L E A S E S
Effective from FY20 onward, IFRS16 requires 
lessees to recognise a lease liability and right 
of use asset. Rent expenses will be removed 
from operating expenses and depreciation 
and interest will increase. Operational cash 
flows and business decision-making will be 
completely unaffected. The modelled impact 
to FY20 operating profit is not expected 
to be material. Further detail on the 
forecast impact to the financial statement 
presentation is provided in Note 2 of the 
accounts on page 62.

F I N A N C E  I N CO M E   
A N D E X P E N S E
Finance expense relates to a working capital 
overdraft. The Board intends to finance 
its ongoing working capital requirements 
using a £22m overdraft facility with Lloyds 
bank. Capital expenditure projects will be 
financed from operating cashflow. Finance 
income relates to interest received on bank 
deposits and the £2.5m of loans made to 
the Japan JV. The loans to Japan are made 
on commercial terms at market rates of 
interest and are being used to fund capital 
investments and start-up costs.

D E P R E C I AT I O N & 
A M O RT I S AT I O N
Depreciation increased as a result of 
additional capital expenditure. Capital 
expenditure of £8.9m comprised 
investments in 16 new locations, re-sites 
and refits, a number of IT projects and 
operational projects including work-in-
progress upgrades to factory capacity and 
capability including a fourth production 
line which is due to enter use in 2021. 

P RO F I T  B E F O R E TA X
Profit before tax increased 11% from £12.7m 
to £14.1m. Excluding the reported losses of 
the US entity Hotel Chocolat Inc, profit from 
the rest of the Group increased by 19%.

TA X AT I O N
The effective rate of taxation is 22.2% 
(FY18: 21.5%). This is higher than the 
standard rate of 19% mainly due to 
permanent timing differences between 
depreciation charges and capital 
allowances, and overseas losses that are 
not deductible against UK corporation tax. 

E A R N I N G S  P E R S H A R E  ( E P S ) 
A N D D I V I D E N D S
Diluted earnings per share were 9.5p (FY18: 
8.8p). Profit after tax increased by 10%. The 
weighted average number of shares in FY19 
was 113m (FY18: 113m). Having delivered a 
year of strong growth the Board is pleased 
to propose a final dividend of 1.2 pence per 
share, bringing the total dividend for the 
year to 1.8 pence per share (FY18: 1.7 pence 
per share).

C A S H  P O S I T I O N
The Group had £5.8m of cash at period-
end, an increase of £5.5m as a result of 
increased EBITDA generation and working 
capital management.

WO R K I N G C A P I TA L
Closing inventories increased by 2% to 
£12.8m, growing more slowly than sales 
growth of 14%, this as a result of improved 
working capital management. This change 
reduced stock cover from approximately 
13 weeks in FY18 to 10 weeks in FY19.

Matt Pritchard
Chief Financial Officer

Company overviewStrategic reportGovernanceFinancial statements26 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

RISK MANAGEMENT

The Board is responsible for reviewing risks to ensure that the business  
is not exposed to unnecessary or poorly-managed risks.

Whilst review of the risk register is a scheduled item on the annual calendar of Board agenda items, the Board’s consideration of risk 
matters is not limited to those occasions. Risks and opportunities are factors which are continually considered when the Board is making 
decisions about the business and strategy. The Audit Committee assists the Board in this process by reviewing the risk register as well  
as the effectiveness of internal controls, including financial controls.

Risk

Potential Impact

Mitigation

Change from FY18  
and Commentary

NEGATIVE 
PUBLICITY 
AFFECTING THE 
BRAND

DISRUPTION 
TO SUPPLY OR 
PRODUCTION OF 
GOODS, OR TO IT 
SYSTEMS

INCONSISTENT 
QUALITY OR 
CONTAMINATION 
OF THE GROUP’S 
PRODUCTS

INTERNATIONAL 
EXPANSION

Negative publicity 
affecting the brand could 
reduce consumer demand 
for the Group’s products.

Disruption to supply or 
production of goods, or 
to IT systems, could limit 
availability of products and 
consequently reduce sales.

Inconsistent quality or 
contamination of the 
Group’s products could 
reduce demand for the 
Group’s products.

Operating in new 
territories may give rise 
to increased complexity 
and costs.

•  The business adheres 
to core values of 
originality, authenticity 
and ethics which result 
in a strong brand.

•  The Group maintains 
a business continuity 
plan which is updated 
annually and tested 
quarterly with the 
incident management 
team.

•  The business applies 
strict quality controls 
and seeks independent 
validation of these 
controls by the British 
Retail Consortium 
(BRC).

The business undertakes 
risk assessments on an 
ongoing basis.

Production facilities 
achieved ‘A grade’ 
accreditation from 
the BRC in 2019.

•  The business adopts 

a cautious ‘test, learn, 
grow’ approach to 
each new market.

•  Due diligence 

undertaken to ensure 
appropriate local 
partner.

•  New position of Chief 
Marketing Officer 
recruited to increase 
executive team 
bandwidth.

The business adopts a 
‘test, learn, grow’ approach 
to international expansion, 
combining careful research 
and planning with small-
scale tests before making 
significant investments.

 
27

This strategic report and information referred 
to herein was approved on behalf of the Board 
on 24 September 2019.

Matt Pritchard
Chief Financial Officer

FOREIGN 
EXCHANGE

The Group purchases 
many of its ingredients 
and capital items in 
currencies other than 
sterling. A fall in the value 
of sterling would increase 
the cost of imports.

Revenues from the US and 
the hotel in Saint Lucia are 
denominated in US dollars.

•  The Group forecasts 
its requirement for 
foreign exchange 
purchases and hedges 
these purchases 18 
months ahead.

ECONOMIC 
AND POLITICAL 
FACTORS BEYOND 
THE GROUP’S 
DIRECT CONTROL

A downturn in the 
macro-economy may 
reduce consumer demand 
generally. Costs may be 
increased by changes 
to government policy, 
including tax changes or 
other legislation.

•  The Board seeks to 
ensure the brand 
retains its position 
as affordable luxury 
in order to appeal 
to a broad range of 
consumers and at 
price points that are 
appropriate.

•  Ongoing focus on cost 
efficiency assists in 
mitigating individual 
cost increases.

SHORT-TERM 
DISRUPTION TO 
INTERNATIONAL 
SUPPLY CHAINS 
AS A RESULT  
OF BREXIT

Whilst the Group 
manufactures and sells 
over 95% of its products 
in the UK. ‘No deal’ or 
an as yet unspecified deal 
may impact upon the 
timeliness of imports of 
raw materials and exports 
of finished goods.

INCREASED 
COMPETITION 
AND CHANGES 
IN CONSUMER 
TASTES

Changes to competition 
and/or consumer 
preferences may reduce 
demand for the Group’s 
products.

Increased competition 
could make it more 
difficult or more costly to 
acquire new store leases.

•  Raw material 

purchases planned for 
November have been 
brought forward to 
September. Exports 
of finished goods 
scheduled to land in 
November will be 
despatched earlier to 
arrive in-market in 
October.

•  The business adheres 
to core values of 
originality, authenticity 
and ethics which result 
in a strong brand. 

•  The Board strives 
for continuous 
improvement to 
products and services 
to increase sales and 
customer happiness.

Whilst sterling has fallen, 
the Group extends its 
currency hedges on a 
quarterly basis and is 
currently hedged for the 
whole of FY20.

Brexit has increased 
macro-economic 
uncertainty, however 
trading in FY19 and since 
period-end has remained 
in line with the Board’s 
expectations.

Whilst the timing and terms 
of Brexit remain uncertain, 
supply chain contingency 
plans are in place and 
the Group’s strategy and 
risk reviews have been 
considering potential Brexit 
impacts, mitigations and 
opportunities since 2016.

KEY 
MANAGEMENT

Loss of key personnel 
could impact the Group’s 
ability to implement 
strategy and the intended 
pace of growth.

•  Business plans 

and initiatives are 
documented and 
prepared with cross-
functional input to 
reduce reliance on 
single individuals.

•  The Remuneration 

Committee seeks to 
ensure rewards are 
commensurate with 
performance and aid 
retention.

The IPO enabled the 
business to launch share-
based incentives to assist in 
retaining key personnel.

Company overviewStrategic reportGovernanceFinancial statements28 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

Governance

ENGAGED ETHICS 
‘Our cacao estate in Saint Lucia is where 
we first developed our Engaged Ethics 
approach to cacao growing, which is now 
applied to 100% of our cacao supply’

29

29

Doing the right thing: 
Corporate Responsibility 

Board of Directors & Leadership team 

Corporate governance statement 

Audit Committee report 

Remuneration report 

Directors’ report 

Statement of Directors’ responsibilities 

30

34

36

44

46

49

51

Company overviewStrategic reportGovernanceFinancial statements30 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

DOING THE RIGHT THING:   
CORPORATE SOCIAL RESPONSIBILITY

The Group strives to ensure that its activities positively benefit all stakeholders including 
customers, growers, suppliers, employees, shareholders and local communities.

Engaged Ethics is our programme for a kinder approach to our CACAO, OUR PLANET, OUR PEOPLE.

C AC AO

The experience gained by revitalising the cacao sector around our cacao estate in Saint Lucia has shown us that there are a number of 
ways to assist in ensuring cacao growing is sustainable:

1
E N G AG E  D I R E C T LY 
W I T H FA R M E R S  A N D  
PAY A  P R E M I U M

…for cacao grown to 
sustainable standards of 
stewardship. 100% of the 
cacao purchased by Hotel 
Chocolat is sourced 
in accordance with our 
Engaged Ethics standards.

2
H E L P FA R M E R S   
I M P ROV E Y I E L D S

3
S U P P O RT  LO C A L 
CO M M U N I T I E S

4
CO N T I N U O U S 
I M P ROV E M E N T

…by providing knowledge, 
tools and materials to improve 
productivity. Hotel Chocolat 
has partnered with a local 
NGO, Green Tropic Group, 
for over 15 years to support 
higher productivity in Ghana.  

Hotel Chocolat and the Tasting 
Club members have funded 
the construction of a health 
centre in Osuben, Ghana, 
which received certification in 
2017 and is now providing care 
such as emergency medicine, 
midwifery services and 
preventative healthcare.

Whilst we are proud that 100% 
of our cacao is sourced to our 
Engaged Ethics standard we 
believe there will always be 
ways to further improve. We 
are working with University of 
Ghana to better understand 
where we should prioritise our 
next investments to support the 
sustainability of cacao growing 
communities and independently 
assess the impact.

100% of the cacao purchased by Hotel Chocolat is sourced  
in accordance with our Engaged Ethics standards.

Seedlings
40,000 

free cacao tree seedlings supplied 
this year by funded nurseries 

Young farmers
52

Trained a further 52 Young 
Farmers with 220 trained to date

Training
3 model farms

Educating in best practice to 
increase yields, cacao trees now 
over a year old with first fruit 
expected 2021

Clean Electricity & Water
Solar power

Trialling solar powered street 
lights and power for isolated 
communities. Funded three new 
boreholes including the Osuben 
medical centre

31

P L A N E T

Plastic
At Easter 2019 we launched our 
first test of Bagasse, a compostable 
alternative to plastic

Recycling 
We take and recycle plastic packaging  
from any chocolate brand

Planet Pledge
We have committed that 100% of 
our packaging will be re-usable or 
recyclable by 2021

The Group is committed to being a market leader for sustainable 
sourcing, production and consumption, safeguarding the 
environment and avoiding the waste of valuable resources. 

The Group has set up a Sustainability Committee comprising all 
of the Executive Directors plus functional leaders from across 
the business. The committee will meet regularly to oversee the 
progress of the business against its sustainability goals under  
five key themes:

1 

 Energy; reducing energy use, reducing CO2 footprint,  
and ensuring resilience to climate change impacts.

2  Minimising waste and maximising re-use.

3 

4 

5 

 Products and packaging; sustainable sourcing,  
production and recycling.

 Land and Biodiversity; protecting the environment  
and communities.

 People; communication and engagement including  
suppliers, colleagues and customers.

The committee is working with external experts to benchmark 
the current areas of strength and opportunity, to undertake 
measurement of carbon footprint, and to set clear KPIs for each 
of the five focus areas to track progress.

In the year the Group made progress in a number of areas:

•  Introduced new plastic pledge; 100% of our packaging will be 

reusable or recyclable by 2021.

•  Recycling points in all stores for any brand’s chocolate packaging.

•  Energy efficient transport fleet upgrades.

•  100% of electricity derived from renewable sources.

Measurement  
of current state  
sets priorities

Governance:  
ensures drive  
and progress

Report progress 
against strategy  
and action

Sustainability 
Action Plan

Mobilise people:  
communication  
and engagement

Set KPIs &  
delivery framework:  
What, How, When

Company overviewStrategic reportGovernanceFinancial statements32 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

DOING THE RIGHT THING:   
CORPORATE SOCIAL RESPONSIBILITY continued

P E O P L E

C U S TO M E R S

CO M M U N I T I E S

The business is committed to a philosophy of “more cacao, less 
sugar” designed to ensure that our products offer a differentiated 
and satisfying cacao-rich taste with lower sugar content than many 
premium chocolate brands. Our range of chocolate meets Public 
Health England’s 2020 target for sugar per gram. 

In the year, many teams from across the business took part  
in activities to raise money and support local communities, 
ranging from sponsored mountain climbs and fancy dress 
days, to holding chocolate ‘lock-in’ activities for residents at 
Crossreach dementia care.

We work continuously to develop new and improved types. In 
FY19 we launched our first ever ‘free from’ chocolate for allergy 
sufferers, expanded our ranges suitable for Vegans and have 
launched more products containing 100% cacao and 0% sugar.

The success of these initiatives has encouraged us to plan our 
first ever company-wide charity week taking place later this year. 
Teams from across the business will be encouraged to choose 
both a national charity and local projects to support, via a 
combination of fundraising activities and company donations.

P E O P L E

33

E M P LOY E E S

We strongly believe that our team are a key ingredient in the 
business and we are undertaking a business-wide programme to 
improve communication, to encourage everyone to share their 
views, and to feel empowered to make decisions for the good 
of the business and our stakeholders. The business regularly 
measures employee engagement in every team with a focus on 
ensuring that all team members are listened to, and any concerns 
addressed with practical action-plans.

We are committed to actively promoting diversity in our team. 
By encouraging the greatest possible breadth of experience we 
can best meet the diverse needs of our customers. The current 
gender composition of our team is as follows:

Headcount by Gender June 2019
Co-founders
Non-executive Directors
Executive Directors
Executives’ direct reports
Line managers
Team members

Female
–
1
1
6
153
911

Male
2
2
2
8
71
373

The Board are committed to ensuring that employees can have 
a voice in the boardroom with a regular agenda item to discuss 
this. Sophie Tomkins, a Non-executive Director has been given 
a special remit to ensure employee views and concerns are fully 
represented. Employees have the opportunity to meet in person 
with the Board to discuss key issues or alternatively topics can be 
presented on their behalf.

The Group operates an all-employee annual performance 
bonus and a share-save scheme which launched in August 2016. 
Career progression is supported and targets are set to ensure as 
high a proportion of vacancies as possible are filled via internal 
promotions. The School of Chocolate diploma is available to all 
employees and provides a detailed understanding of all aspects of 
cacao growing and chocolate making.

Company overviewStrategic reportGovernanceFinancial statements34 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

BOARD OF DIRECTORS & LEADERSHIP TEAM

Experienced, founder led team

Andrew Gerrie (56)
Non-executive Chairman 

Sophie Tomkins (50)
Independent  
Non-executive Director 

Greg Hodder (67)
Independent  
Non-executive Director 

Angus Thirlwell (56)
Co-founder and  
Chief Executive Officer

Appointed date

June 2015

April 2016

May 2017

Co-founded in 1993

Experience, skills and personal qualities

Andrew joined Hotel Chocolat 
as Non-executive Chairman 
in June 2015 and has extensive 
retail experience, having served 
as CEO of Lush Cosmetics from 
1994 to 2014. During this period 
Lush grew to over 900 locations 
across 49 countries, with sales in 
excess of £450m.

Andrew holds a B.Com degree 
from Auckland University.

Sophie has considerable public 
markets experience gained 
through a 17-year career in the 
City. Sophie is Non-executive 
Director and Chair of the Audit 
Committees at CloudCall Group 
plc and System1 Group PLC, and 
senior Independent Director and 
chair of Remuneration committee 
at Proactis Holdings PLC. 

Sophie qualified as a Chartered 
Accountant in 1994 and is a 
fellow of the Chartered Institute 
for Securities and Investment.

Committee membership

Lead contact for employee  
representation in the Boardroom.

Greg was CEO of Charles 
Tyrwhitt from 2008 to 2017 
and previously CEO of Direct 
Wines including Laithwaites and 
The Sunday Times Wine Club. 
He is currently a Non-executive 
Director at Naked Wines 
PLC. Greg has considerable 
experience of growth through 
digital and international retail.

Angus co-founded Hotel 
Chocolat with Peter Harris in 
1993 and has a particular focus 
on brand strategy, product and 
channel models, marketing and 
creative.

Angus attended Cranfield School 
of Management Business Growth 
Programme and is a committee 
member for The Academy of 
Chocolate.

35

Committee membership 

Audit Committee

Remuneration Committee

Executive Committee

Chair

Group Board

Peter Harris (64)
Co-founder and 
Development Director

Matt Pritchard (45)
Chief Financial Officer

Matt Margereson (48)
Chief Operating Officer 

Lysa Hardy (49)
Chief Marketing Officer 

Co-founded in 1993

May 2014

2006

September 2018

Peter Harris co-founded Hotel 
Chocolat with Angus Thirlwell 
in 1993 and is responsible for 
real estate, legal and intellectual 
property.

Peter qualified as a Chartered 
Accountant in 1979.

Matt joined Hotel Chocolat as 
Chief Financial Officer in 2014 
and is responsible for the finance 
function, retail operations and IT. 

He has over 20 years of 
experience of finance gained in 
blue chip retail organisations.

Matt qualified as a Certified 
Accountant in 1998.

Matt joined Hotel Chocolat 
in 2006 and is responsible 
for product development, 
manufacturing, supply chain 
and HR.

He has over 20 years of 
experience in operations and 
supply chain management. 

Matt completed an MBA in 
2013 and is a member of the 
Chartered Institute of Logistics 
and Transport.

Lysa joined Hotel Chocolat 
in 2018 and is responsible for 
marketing, e-commerce and 
category management.

She has over 20 years of 
experience including CMO 
role at Holland & Barrett, Chief 
Customer Officer at Joules and a 
decade in telecoms subscription 
marketing. Lysa is a fellow of the 
Marketing Academy.

Company overviewStrategic reportGovernanceFinancial statements36 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

CORPORATE GOVERNANCE STATEMENT

“ Good governance supports strategic planning 
and sound decision making, and provides 
assurance on controls and culture, all of  
which drives performance.”

T H E CO M P O S I T I O N  O F  T H E B OA R D 

The Board is responsible to the shareholders and sets the Group’s strategy for achieving 
long-term success. It is also ultimately responsible for the management, governance, 
controls, risk management, direction and performance of the Group. The Board 
comprises three Non-executive Directors and four Executive Directors. Sophie Tomkins 
has no connections with the business and is fully independent. To leverage Greg Hodder’s 
considerable experience of launching and growing UK businesses in the US, the Board has 
approved him taking on additional mentoring responsibilities relating to the development 
of the Group’s new business there. The Board is satisfied that this does not compromise 
his independence of thought or judgement and therefore Greg Hodder continues to be 
considered by the Board to be fully independent. 

The Chairman is responsible for leading the Board, setting its agenda and monitoring its 
effectiveness. There is a clear division of responsibility between the Chairman and the 
Chief Executive Officer.

G OV E R N A N C E  F R A M E WO R K

CUSTOMERS

SUPPLIERS

SHAREHOLDERS

EMPLOYEES

Accountable to

The Board

Responsible for

STRATEGY

PERFORMANCE

GOVERNANCE

CONTROLS

RISK MANAGEMENT

A N I N T RO D U C T I O N 
F RO M O U R  C H A I R M A N

The Directors recognise the value 
and importance of good corporate 
governance and are fully accountable 
to the Group’s stakeholders including 
shareholders, customers, suppliers 
and employees. In this section of our 
report we have set out our approach 
to governance and provided further 
information on how the Board and its 
Committees operate. 

The Board believes that it complies 
with all of the principles of the QCA 
Corporate Governance Code for 
growing Companies (‘QCA code’). 
The corporate governance framework 
which the Group operates, including 
Board leadership and effectiveness, 
Board remuneration, and internal 
control is based upon practices which 
the Board believes are proportional 
to the size, risks, complexity and 
operations of the business and 
reflective of the Group’s values. 

Andrew Gerrie
Non-executive Chairman

37

B OA R D A N D CO M M I T T E E CO M P O S I T I O N

4

Executive 
Directors

3

Non-executive 
Directors

The Board

The operation of the Board 
is documented in a formal 
schedule of matters reserved 
for its approval, which is 
reviewed annually.

Committees

The Board has delegated specific 
responsibilities to the Audit and 
Remuneration Committees. Each 
Committee has written terms of reference 
setting out its duties, authority and reporting 
responsibilities. Copies of all the Committee 
terms of reference are available on the 
Group’s website. These terms of reference 
are kept under review to ensure they 
remain appropriate and reflect any 
changes in legislation, regulation 
or best practice.

Audit 
Committee

The Audit Committee has 
primary responsibility for 
monitoring the quality of internal 
controls and ensuring that the 
financial performance of the 
Group is properly measured 
and reported on.

Remuneration 
Committee

The Remuneration Committee 
reviews the performance of the 
Executive Directors and makes 
recommendations to the Board 
on matters relating to their 
remuneration and terms of 
employment.

H OW T H E B OA R D O P E R AT E S 

B OA R D  M E E T I N G S 

Non-executive Directors communicate directly with Executive Directors and senior 
management between formal Board meetings. The Board met 11 times in the period. 
In addition the Board held strategy days in July 2018 and March 2019 specifically to 
review growth opportunities and priorities across the medium to longer term.

Directors are expected to attend all meetings of the Board, and of the Committees on 
which they sit, and to devote sufficient time to the Group’s affairs to enable them to fulfil 
their duties as Directors. In the event that Directors are unable to attend a meeting, their 
comments on papers to be considered at the meeting will be discussed in advance with 
the Chairman so that their contribution can be included in the wider Board discussion. 
The following table shows Directors’ attendance at scheduled Board and Committee 
meetings during the period: 

Board

Remuneration

Audit

Andrew Gerrie

Sophie Tomkins

Greg Hodder

Angus Thirlwell

Peter Harris

Matt Pritchard

Matt Margereson

11/11

11/11

11/11

10/11

11/11

11/11

10/11

–

3/3

3/3

–

–

–

–

4/4

4/4

4/4

–

–

–

–

The Board is responsible for the Group’s 
strategy and for its overall management. 
The strategic report on pages 6 to 27 
summarises the Board’s approach to 
promote sustainable long-term growth 
and value for shareholders. The operation 
of the Board is documented in a formal 
schedule of matters reserved for its 
approval, which is reviewed annually. 
These include matters relating to: 

•  The Group’s strategic aims and 

objectives.

•  The structure and capital of the Group. 

•  Financial reporting, financial controls  

and dividend policy. 

•  Setting budgets and forecasts.

•  Internal control, risk and the Group’s 

risk appetite. 

•  The approval of significant contracts  

and expenditure. 

•  Effective communication with 

shareholders. 

•  Any changes to Board membership  

or structure. 

Company overviewStrategic reportGovernanceFinancial statements38 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

CORPORATE GOVERNANCE STATEMENT continued

B OA R D D E C I S I O N S   
A N D AC T I V I T Y D U R I N G   
T H E P E R I O D 

The Board has a schedule of regular 
business, financial and operational matters, 
and each Board Committee has compiled 
a schedule of work to ensure that all areas 
for which the Board has responsibility 
are addressed and reviewed during 
the course of the year. The Chairman, 
aided by the Company Secretary, is 
responsible for ensuring that, to inform 
decision-making, Directors receive 
accurate, sufficient and timely information. 
The Company Secretary compiles the 
Board and Committee papers which are 
circulated to Directors prior to meetings. 
The Company Secretary also ensures 
that any feedback or suggestions for 
improvement on Board papers is fed 
back to management. The Company 
Secretary provides minutes of each 
meeting and every Director is aware of 
the right to have any concerns minuted 
and to seek independent advice at the 
Group’s expense where appropriate. 
The Board reviews its AIM obligations 
with its Nominated Advisor annually, and 
endeavours to keep up with best practice 
governance via seminars, conferences and 
training material. 

B OA R D CO M M I T T E E S 

The Board has delegated specific 
responsibilities to the Audit and 
Remuneration Committees, details of 
which are set out below. 

These terms of reference are kept under 
review to ensure they remain appropriate 
and reflect any changes in legislation, 
regulation or best practice. Each 
Committee comprises Non-executive 
Directors of the Group. No new 
independent external advice was sought 
by the Board or its Committees during 
the period.

AU D I T CO M M I T T E E 

The Audit Committee is chaired by 
Sophie Tomkins and its other members 
are Andrew Gerrie and Greg Hodder. 
Sophie Tomkins and Greg Hodder are 
both considered to be fully independent. 
The Audit Committee has primary 
responsibility for monitoring the quality 
of internal controls and ensuring that the 
financial performance of the Group is 
properly measured and reported on. It 
receives and reviews reports from the 
Group’s management and auditor relating 
to the annual accounts and the accounting 
and internal control systems in use 
throughout the Group. It reviews the risk 
register to ensure that it is comprehensive 
and that appropriate mitigations are in 
place. It also advises the Board on the 
appointment of the auditor, reviews their 
fees and discusses the nature, scope and 
results of the audit with the auditor.  
The Audit Committee meets at least 
twice a year and has unrestricted access 
to the Group’s auditor. The Chief Financial 
Officer attends the Committee meetings 
by invitation. 

Each Committee has written terms of 
reference setting out its duties, authority 
and reporting responsibilities. Copies of 
all the Committee terms of reference are 
available on the Group’s website.  

R E M U N E R AT I O N 
CO M M I T T E E 

The Remuneration Committee is chaired 
by Greg Hodder. Its other member is 
Sophie Tomkins. The Remuneration 

Committee reviews the performance 
of the Executive Directors and makes 
recommendations to the Board on matters 
relating to their remuneration and terms 
of employment. The Remuneration 
Committee also makes recommendations 
to the Board on proposals for the 
granting of share options and other equity 
incentives pursuant to any share option 
scheme or equity incentive scheme 
in operation from time to time. The 
remuneration and terms and conditions 
of appointment of the Non-executive 
Directors of the Group are set by the 
Board. The Chief Executive Officer and 
Chief Financial Officer are invited to attend 
for some parts of the Committee meetings 
where their input is required, although 
they do not take part in any discussion on 
their own benefits and remuneration. 

The Remuneration report on pages 46 to 
48 contains more detailed information on 
the Committee’s role and the Directors’ 
remuneration and fees. 

N O M I N AT I O N S  CO M M I T T E E

It is the view of the Board that a separate 
Nominations Committee is not required 
at present. If the needs of the business 
change, a Nominations Committee will 
be formed. It has been agreed that the 
main Board will undertake the activities 
of Board appointments, re-election and 
succession, with a view to ensuring that 
the Board is composed of individuals with 
the necessary skills and to promote a 
culture that fosters diversity.

As part of the annual Board evaluation 
and strategic review processes, the Board 
considered matters relating to Board 
composition and succession planning 
during the period. 

39

I N T E R N A L CO N T RO L S   
& R I S K M A N AG E M E N T

The Board has ultimate responsibility for 
the Group’s system of internal control and 
for reviewing its effectiveness. Any such 
system of internal control can provide 
reasonable, but not absolute, assurance 
against material misstatement or loss. 
However, the Board considers that the 
internal controls in place are appropriate 
for the size, complexity and risk profile of 
the Group. 

The principle risks faced by the business 
are summarised on pages 26 and 27.

The principal elements of the Group’s 
internal control system include: 

•  Close management of the day-to-
day activities of the Group by the 
Executive Directors;

•  An organisational structure with 

defined levels of responsibility, which 
promotes entrepreneurial decision 
making and agile implementation 
whilst mitigating risks; 

•  Segregation of duties so no individual 
can have undue influence or control 
over an activity, process or transaction;

B OA R D E X P E R I E N C E

Financial Management

Global business

Leadership & Values

Sales and marketing

Technology & Operations

Retail

•  A comprehensive annual budgeting 

B OA R D E F F E C T I V E N E S S 

process, producing a detailed 
integrated profit and loss, balance 
sheet and cash flow, which is  
approved by the Board;

•  Detailed monthly reporting of 

performance against budget; and 

•  Central control over key areas such  
as capital expenditure authorisation  
and banking facilities. 

The Group continues to review its 
system of internal control to ensure 
adherence to best practice, whilst also 
having regard to its size and the resources 
available. The Board considers that the 
introduction of an internal audit function 
is not appropriate at this juncture. 

The Board conducts annual reviews of 
its register of key risks and on a bi-annual 
basis seeks independent third party 
support to review the risk landscape in 
detail, including a consideration of risks, 
likelihood, scale of potential impact and 
the existence of assurance, mitigation  
or appropriate contingencies.

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The Board has undertaken an evaluation 
of its effectiveness. Input was obtained 
from every Board member on a number 
of key topics including:

•  The effectiveness of the Board in  

setting strategy;

•  Confirmation that rigorous and  

wide ranging debate of issues was  
taking place;

•  That decision making was balanced  

and objective;

•  That the Board was responsive to  

new events and new information; and

•  That the Board had the appropriate 
composition and skill to discharge  
its duties.

The Board identified specific actions 
including the appointment of an 
independent Company Secretary.

The skills and experience of the Board 
are set out in their biographical details 
on pages 34 and 35. The experience and 
knowledge of each of the Directors gives 
them the ability to constructively challenge 
strategy and to scrutinise performance. 
The Board meets regularly with external 
experts including the NOMAD to ensure 
that it remains abreast of developments 
and current best practice.

The Chairman meets individually with each 
Director at least once a year to discuss 
board and individual effectiveness.

All Directors take part in a thorough 
induction process on joining the Board, 
tailored to the existing knowledge and 
experience of the Director concerned. 

Consistent with the Board’s commitment 
to active succession planning, a senior 
management development programme is 
being implemented.

Company overviewStrategic reportGovernanceFinancial statements 
 
 
 
 
 
 
40 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

CORPORATE GOVERNANCE STATEMENT continued

The Group maintains communication with a wide range of stakeholders  
to ensure that their needs, interests and expectations are understood  
and reflected within the Group’s strategy.

B U S I N E S S  C U LT U R E ,   
VA LU E S A N D B E H AV I O U R S

The brand and the business have been 
guided from the beginning by the 
principles of authenticity, originality 
and ethics. This informs every aspect 
of business operation and decision 
making from the agreement of strategy 
to the operational implementation 
of the business plan. The business 
conducts regular engagement surveys 
with all employees and also operates a 
number of confidential hotlines to allow 
employees to feedback on culture and 
behaviours. Sophie Tomkins has taken 
the lead on ensuring that all employees 
have the opportunity to have their views 
represented in the Board room and has 
attended business briefings to explain  
how this works in practice.

T I M E CO M M I T M E N T S

All Directors recognise the need to 
commit sufficient time to fulfil the role. 
This requirement is included in their 
letters of appointment. The Board is 
satisfied that the Chairman and Non-
executive Directors are able to devote 
sufficient time to the Group’s business. 
There has been no significant change in 
the Chairman’s other time commitments 
since his appointment. 

D E V E LO P M E N T

CO N F L I C T S  O F I N T E R E S T

The Company Secretary ensures that all 
Directors are kept abreast of changes in 
relevant legislation and regulations, with 
the assistance of the Group’s advisers 
where appropriate. Executive Directors 
are subject to the Group’s performance 
review process through which their 
performance against predetermined 
objectives is reviewed and their personal 
and professional development needs 
considered. An annual performance 
appraisal of Non-executive Directors is 
undertaken by the Chairman as part of 
the Board evaluation process, at which 
time any training or development needs 
are addressed.  All of the Board attend 
business conferences and briefings.

E X T E R N A L  A P P O I N T M E N T S

As appropriate, the Board may authorise 
Executive Directors to take Non-
executive positions in other companies 
and organisations, provided the time 
commitment does not conflict with the 
Director’s duties to the Group, since 
such appointments should broaden 
their experience. The acceptance of 
appointment to such positions is subject 
to the approval of the Chairman. 

At each meeting the Board considers 
Directors’ conflicts of interest. The 
Group’s Articles of Association provide 
for the Board to authorise any actual or 
potential conflicts of interest. 

D I R E C TO R S ’  A N D O F F I C E R S ’ 
L I A B I L I T Y  I N S U R A N C E 

The Group has purchased Directors’ and 
Officers’ liability insurance during the 
period as allowed by the Group’s articles. 

E L E C T I O N  O F D I R E C TO R S

All continuing Directors of the Group 
will offer themselves for election or re-
election at the Annual General Meeting. 

R E L AT I O N S W I T H 
S TA K E H O L D E R S 

The Group maintains communication 
with a wide range of stakeholders 
to ensure that their needs, interests 
and expectations are understood and 
reflected within the Group’s strategy.

Customer feedback is collected from 
guests in physical Hotel Chocolat 
locations, online reviews and via 
social media.

41

We work directly with cacao growers and 
other agricultural producers, and with 
organisations that promote their interests 
to understand their needs.

We meet with existing and potential 
suppliers and visit trade fairs. We also 
meet with charities, other activist 
groups, academics and specialists to keep 
abreast of developments in fields such as 
sustainability, recycling and nutrition.

Employee feedback is sought via regular 
anonymous surveys, with the opportunity 
to discuss topics directly with the Board or 
via an intermediary to present topics on 
their behalf.

R E L AT I O N S W I T H 
S H A R E H O L D E R S

The Group maintains communication 
with institutional shareholders through 
individual meetings with Executive 
Directors, particularly following 
publication of the Group’s interim and full 
period results. Private shareholders are 
encouraged to attend the Annual General 
Meeting at which the Group’s activities are 
considered and questions answered. 

During the year the Board arranged a 
capital markets day to update investors 
and analysts on the Group’s strategy, 
general information about the Group is also 
available on the Group’s website (www.
hotelchocolat.com). The Non-executive 
Directors are available to discuss any 
matter stakeholders might wish to raise, 

and the Chairman and independent Non-
executive Directors will attend meetings 
with investors and analysts as required. 
Investor relations activity and a review of 
the share register are standing items on the 
Board’s agenda. In the period the feedback 
from shareholders did not give rise to any 
material change in business strategy.

Age Distribution

Under 50 
29%

50–59 
43%

60–69 
29%

Average age
55

A N N UA L  G E N E R A L 
M E E T I N G (AG M ) 

The Annual General Meeting 
of the Group will take place on 
21 November 2019. The Notice  
of Annual General Meeting and  
the ordinary and special resolutions  
to be put to the meeting are included 
in the Notice of AGM accompanying 
this Annual Report.

Company overviewStrategic reportGovernanceFinancial statements42 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

CORPORATE GOVERNANCE STATEMENT continued

The QCA Corporate Governance Code

The Board has adopted the QCA Code. Set out below is how the Board currently complies with the key principles set out in the code.

Governance principles

Compliant

Explanation

Further reading

Deliver  
Growth

Establish a strategy and business 
model to promote long-term 
value for shareholders.

The strategy for the Group is decided 
by the Board and progress towards 
delivering objectives is actively tracked 
and debated by the Directors.

See pages 8 to 23 to  
find out more about  
our strategy and  
business model.

Seek to understand and  
meet shareholder needs  
and expectations.

Take into account wider 
stakeholder and social 
responsibilities and their 
implications for long-term  
success.

Embed effective risk 
management, considering  
both opportunities and threats, 
throughout the organisation.

Maintain 
a dynamic 
management 
framework

Maintain the Board as a well-
functioning, balanced team led  
by the chair.

Regular meetings are held with 
investors and analysts and the Board 
regularly considers how decisions 
could impact, and be received by, 
shareholders. Our AGM provides 
an opportunity for all shareholders 
to hear from and meet with our 
Directors.

The Board has identified the main 
stakeholders in the business and 
regularly discusses how employees, 
suppliers, customers and others 
might be affected by decisions and 
developments in the business. We 
take our social responsibilities seriously 
and constantly strive to enhance our 
environmental and social credentials.

Both the Board and Audit Committee 
regularly review risks, including new 
threats, and the processes to mitigate 
and contain them.  Whilst the Board is 
responsible for risk, our culture seeks 
to empower all colleagues to manage 
risk effectively.

Our Board works well together as a 
team exploiting the deep experience 
of strategy, retail, international 
and financial matters.  Meetings 
are characterised by lively debate 
and active idea generation and 
management are rigorously challenged 
and held to account.

See page 41 for 
more information on 
our relations with 
shareholders. We also 
publish lots of information 
relevant to shareholders 
on our website www.
hotelchocolat.com/uk/
investor-relations.html.

See page 40 to learn  
more about how we 
collate feedback from  
our stakeholders.

We have summarised the 
main risks faced by the 
business and how they are 
being managed on pages 
26 and 27. Further details 
about our approach to 
risk management and 
internal controls are 
provided in the Audit 
Committee report on 
page 44 and 45.

Our Directors and 
details of their individual 
roles, backgrounds and 
experience are provided 
on pages 34 and 35.

Ensure that between them the 
Directors have the necessary  
up-to-date experience, skills  
and capabilities.

We assess the adequacy of the Board’s 
collective skills and experience as 
part of the annual Board evaluation.  
Directors’ individual development 
needs are discussed annually with  
the Chairman.

Further information about 
how Directors keep their 
knowledge and skills up-
to-date are provided on 
page 40.

 
43

Governance principles

Compliant

Explanation

Further reading

Maintain 
a dynamic 
management 
framework 
continued 

Evaluate Board performance 
based on clear and relevant 
objectives, seeking continuous 
improvement.

Promote a corporate culture  
that is based on ethical values 
and behaviours.

Maintain governance structures 
and processes that are fit for 
purpose and support good 
decision-making by the Board.

Build trust

Communicate how the Company 
is governed and is performing 
by maintaining a dialogue with 
shareholders and other relevant 
stakeholders.

An annual Board evaluation is 
undertaken to review the board’s 
effectiveness, track improvements 
since the previous year and plan 
additional actions.

The Hotel Chocolat values of 
authenticity, originality and ethics have 
always underpinned, and are evident 
in, everything we do. Examples include 
our engaged ethics programme, 
sustainability commitments, workforce 
engagement and community activities.

Our governance structures are 
underpinned by the matters which the 
Board reserves to itself.  A scheme 
of delegation, including established 
committees, an annual agenda plan, 
regular business deep-dives and good 
information flows all contribute to 
the Board making well-informed and 
properly debated decisions.

We communicate with a range of 
stakeholders. Employee concerns 
and issues are represented in the 
boardroom by Sophie Tomkins who 
has been given special responsibility in 
this respect. We also actively engage 
with our cacao growers and other 
suppliers and with Hotel Chocolat 
guests in store and online.

The criteria assessed 
as part of the Board 
evaluation are summarised 
on page 39.

Our corporate social 
responsibility statement 
on pages 30 to 33 
illustrates some of 
the ways in which our 
corporate culture 
positively influences  
what we do.

More detailed information 
about our governance 
structures and processes 
can be found in our 
corporate governance 
statement on pages 36 
to 41 and the reports of 
the Audit Committee and 
Remuneration Committee 
on pages 44 to 48.

Further information 
on our dialogue with 
stakeholders and 
shareholders can be found 
in our corporate social 
responsibility statement 
on pages 30 to 33 and in 
our corporate governance 
statement on pages 40 
and 41.

We also publish lots of 
information relevant to 
our wider stakeholders 
on our website www.
hotelchocolat.com/uk/
investor-relations.html.

Company overviewStrategic reportGovernanceFinancial statements44 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

AUDIT COMMITTEE REPORT

Sophie Tomkins
Chair of the Audit Committee

Meetings held

4

Members and attendance

Sophie Tomkins 

Andrew Gerrie  

Greg Hodder  

4

4

4

“ On behalf of the Board, I am pleased to present  
the Audit Committee report for the period ended  
30 June 2019.”

The Audit Committee is responsible for 
ensuring that the financial performance 
of the Group is properly reported and 
reviewed. Its role includes monitoring 
the integrity of the financial statements 
(including annual and interim accounts 
and results announcements), reviewing 
internal control and risk management 
systems, reviewing any changes to 
accounting policies, reviewing and 
monitoring the extent of the non-audit 
services undertaken by external auditors 
and advising on the appointment of 
external auditors. 

M E M B E R S  O F  T H E   
AU D I T CO M M I T T E E 

The Committee consists of two 
independent Non-executive Directors: 
myself, Sophie Tomkins (as Chair) and 
Greg Hodder. Andrew Gerrie is also 
a member but is not considered fully 
independent because of his involvement 
as a shareholder in Rabot 1745 Limited, 
a joint venture with the Group. Matt 
Pritchard, Chief Financial Officer, and 
other Executive Directors may attend 
Committee meetings by invitation. The 
Committee met four times in the period. 
The Board is satisfied that I, as Chair of 
the Committee, have recent and relevant 
financial experience. I am a Chartered 
Accountant and I am Chair of the Audit 
Committees at CloudCall Group plc 
and System1 Group plc. A Chartered 
Secretary from Chadwick Corporate 
Consulting acts as Secretary to the 
Committee. I report the Committee’s 
deliberations at the next Board meeting 
and the minutes of each meeting are made 
available to all members of the Board. 

D U T I E S 

The main duties of the Audit Committee 
are set out in its terms of reference, which 
are available on the Group’s website 
(www.hotelchocolat.com). The main 
items of business considered by the Audit 
Committee during the year included: 

•  Review of the FY19 audit plan and  

audit engagement letter; 

•  Consideration of key audit matters  

and how they are addressed;

•  Review of suitability of the external 

auditor; 

•  Review of the financial statements  

and Annual Report; 

•  Consideration of the external  
audit report and management 
representation letter; 

•  Going concern review; 

•  Review of the risk management  
and internal control systems; 

•  Meeting with the external auditor 
without management present; and

•  Review of whistleblowing and anti-

bribery arrangements.

RO L E O F T H E   
E X T E R N A L  AU D I TO R 

The Audit Committee monitors the 
relationship with the external auditor, 
BDO LLP, to ensure that auditor 
independence and objectivity are 
maintained. Noting the tenure of BDO 
LLP (since FY12), the Committee 
will keep under review the need for 
external tender. As part of its review 
the Committee monitors the provision 
of non-audit services by the external 

45

A N T I - B R I B E RY 

The Group has in place an anti-bribery 
and anti-corruption policy which sets out 
its zero-tolerance position and provides 
information and guidance to those working 
for the Group and its suppliers on how 
to recognise and deal with bribery and 
corruption issues. The Committee is 
comfortable that the current policy is 
operating effectively.

Sophie Tomkins
Chair of the Audit Committee

R I S K M A N AG E M E N T  A N D 
I N T E R N A L  CO N T RO L S 

As described on page 39 of the 
corporate governance report, the Group 
has established a framework of risk 
management and internal control systems, 
policies and procedures. The Audit 
Committee is responsible for reviewing 
the risk management and internal control 
framework and ensuring that it operates 
effectively. During the period, the 
Committee has reviewed the framework 
and the Committee is satisfied that the 
internal control systems in place are 
currently operating effectively. 

W H I S T L E B LOW I N G 

The Group has in place a whistleblowing 
policy which sets out the formal process 
by which an employee of the Group 
may, in confidence, speak up about 
concerns about possible improprieties 
in financial reporting or other matters. 
Whistleblowing is a standing item on the 
Committee’s agenda. The Committee 
is comfortable that the current policy is 
operating effectively.

auditor. The breakdown of fees between 
audit and non-audit services is provided 
in Note 6 of the Group’s financial 
statements. The non-audit fees primarily 
relate to tax advice for the Group. 
The Audit Committee also assesses 
the auditor’s performance. Having 
reviewed the auditor’s independence 
and performance, the Audit Committee 
recommends that BDO LLP be 
reappointed as the Group’s auditor  
at the next AGM. 

AU D I T P RO C E S S 

The auditor prepares an audit plan for 
the review of the full period financial 
statements. The audit plan sets out the 
scope of the audit, areas to be targeted 
and audit timetable. This plan is reviewed 
and agreed in advance by the Audit 
Committee. Following the audit, the 
auditor presented its findings to the Audit 
Committee for discussion. No major areas 
of concern were highlighted by the auditor 
during the period, however areas of 
significant risk and other matters of audit 
relevance are regularly communicated. 

I N T E R N A L AU D I T 

At present the Group does not have an 
internal audit function and the Committee 
believes that management is able to 
derive assurance as to the adequacy and 
effectiveness of internal controls and risk 
management procedures without one. 

Company overviewStrategic reportGovernanceFinancial statements 
46 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

REMUNERATION REPORT

Greg Hodder
Chair of the Remuneration Committee

Meetings held

3

Members and attendance

Greg Hodder  

Sophie Tomkins 

3

3

“ I am pleased to present this remuneration report, 
which sets out the remuneration policy and the 
remuneration paid to the Directors for the period.”

R E M U N E R AT I O N  P O L I C Y 

The objective of the Group’s 
remuneration policy is to attract, motivate 
and retain high quality individuals who 
will contribute fully to the success of 
the Group. To achieve this objective, 
the Group provides competitive salaries 
and benefits to all employees. Executive 
Directors’ remuneration is set to create 
an appropriate balance between both 
fixed and performance-related elements. 
Remuneration is reviewed each year in 
light of the Group’s business objectives. 
It is the Remuneration Committee’s 
intention that remuneration should reward 
achievement of objectives and that these 
are aligned with shareholders’ interests 
over the medium-term. Remuneration 
consists of the following elements: 

•  Basic salary; 

•  Performance-related annual bonus; 

•  Long-Term Incentive Plan; and 

•  Pension contribution.

E X E C U T I V E D I R E C TO R S ’ 
S E RV I C E  CO N T R AC T S 

The Executive Directors signed new 
service contracts with the Group on 
admission to AIM in May 2016. These are 
not of fixed duration. Angus Thirlwell and 
Peter Harris’ contracts are terminable 
by either party giving 12 months’ 
written notice. Matt Pritchard and Matt 
Margereson’s contracts are terminable 
by either party giving six months’ 
written notice. 

Hotel Chocolat Group plc is listed on 
the Alternative Investment Market (AIM) 
and, as such, the following disclosures 
are prepared on a voluntary basis for 
the Group. 

R E M U N E R AT I O N  S T R AT E GY

As you will see elsewhere in this Annual 
Report and Accounts, the Board of Hotel 
Chocolat is pursuing an ambitious strategy 
for growth for the business through 
continual innovation, expansion of our 
UK estate and international operations, 
development of strategic partnerships 
and enhancement of our digital presence. 
The people within our business are key 
to successful delivery of these aspirations 
and our remuneration strategy is designed 
to incentivise colleagues right across 
the Group to achieve the goals we have 
set for ourselves.  Our pay and reward 
arrangements, both at executive level  
and throughout the organisation, 
are overseen by the Remuneration 
Committee. This report describes the 
operations of the Committee and the 
policies it has adopted as well as specific 
Directors’ remuneration arrangements. 

CO M P O S I T I O N  A N D RO L E 

The Remuneration Committee’s members 
are Greg Hodder (as Chair), and Sophie 
Tomkins. The Committee operates 
under agreed terms of reference and 
is responsible for reviewing all senior 
executive appointments and determining 
the Group’s policy in respect of the terms 
of employment, including remuneration 
packages of Executive Directors. The 
Remuneration Committee met three 
times during the period and plans to meet 
at least twice a year going forward.

47

N O N - E X E C U T I V E D I R E C TO R S

The Non-executive Directors signed letters of appointment with the Group for the provision of Non-executive Directors’ services, 
which may be terminated by either party giving three months’ written notice. The Non-executive Directors’ fees are determined by 
the Board. 

D I R E C TO R S ’  R E M U N E R AT I O N 

The following table summarises the total gross remuneration of the Directors who served during the period to 30 June 2019. Bonus 
payments received in FY19 represent the maximum amount payable under the rules of the scheme. Greg Hodder received additional 
fees in FY19 in connection with additional time commitments mentoring the new CEO of the US business.

FY19

Basic  

salary/fee

Additional 
fees

Performance 
Bonus

Pension

Total

salary/fee

Basic  

FY18

Performance 
Bonus

Pension

Total

Executive

Angus Thirlwell

Peter Harris

Matt Pritchard

Matt Margereson

Non-executive

Andrew Gerrie

Sophie Tomkins

Greg Hodder

235,000

215,000

215,000

215,000

50,000

40,000

–

–

–

–

–

–

40,000

75,000*

–

–

8,288

243,288

235,000

7,837

222,837

215,000

86,000

86,000

4,837

305,837

215,000

4,837

305,837

215,000

–

–

17,200

17,200

5,937

240,937

5,688

220,688

2,688

234,888

2,688

234,888

–

–

–

–

–

–

50,000

40,000

115,000

50,000

40,000

40,000

–

–

–

–

–

–

50,000

40,000

40,000

* 

In respect of additional time commitment mentoring the CEO of the US business.

The Executive remuneration policy for 2020 is set out in the table below. Executive Directors will receive a 1% pay increase, the first 
increase in three years. The remuneration policy for 2020 will operate as follows: 

Executive

Angus Thirlwell

Peter Harris

Matt Pritchard

Matt Margereson

Basic salary/fee

Maximum  
cash bonus

Matching bonus 
deferred in equity  

(to June 2022)

£237,000

£217,000

£217,000

£217,000

Waived – nil

Waived – nil

50%

50%

Nil

Nil

50%

50%

Pension

£10,110

£9,150

£6,150

£6,150

Company overviewStrategic reportGovernanceFinancial statements48 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

REMUNERATION REPORT continued

B O N U S

Maximum bonus opportunities are disclosed in the table above. An increase in potential annual incentive is offset by a reduction in the 
value of the FY22 LTIP. However the majority of the increase in potential executive bonus will be paid in the form of deferred equity, 
vesting at the end of FY22, two years after the performance FY20 condition has been met. The FY20 bonus will be assessed against 
Group profit and international sales. The cash bonus will adjust from zero at a threshold profit growth, up to 40% for a stretch profit 
growth. A further 10% cash bonus is payable if international sales targets are exceeded. Any cash bonus earned will be matched by an 
equivalent value of nil cost share options vesting two years later (July 2022). Malus and clawback provisions will apply to the deferred 
equity element of the bonus. The actual performance targets are not disclosed as they are considered to be commercially sensitive. 

LO N G -T E R M I N C E N T I V E P L A N 

Annual awards to Executive Directors are underpinned by financial performance measures. Angus Thirlwell and Peter Harris are not 
part of the current Long Term Incentive Plan.

In addition to the FY22 incentive plan, the Board are reviewing the potential of the Group to achieve a more ambitious rate of growth 
over a time horizon of five years or more. Once the Board have assessed the feasibility of such a growth strategy, the Remuneration 
Committee will be asked to review the potential appropriateness of a longer-term incentive that rewards a material acceleration in 
growth rates.

Matt Pritchard and Matt Margereson along with other senior management have been granted options under the Group’s Long-Term 
Incentive Plan. The proportion of the total option shares vesting is subject to testing against a performance condition, being the audited 
net profit after tax for the financial periods in question. The performance thresholds are not disclosed as they are considered to be 
commercially sensitive but represent outperformance to current market consensus. The Remuneration Committee have reviewed the 
performance conditions for the 2016 and 2017 LTIP’s and have taken account of the Group’s new activities that were not part of the 
strategic plan at the time of grant, and accordingly:

•  100% of 2016 LTIP has vested. There is a requirement for Directors to maintain a shareholding of 100% of salary.

•  The Group budgeted profit for FY20 as approved by the Board would not trigger the stretching vesting condition for the 2017 LTIP, 
and therefore no accrual has been made for share-based payments relating to the 2017 scheme. Actual vesting if any will be assessed 
by reference to the FY20 accounts. 

Performance 
condition

Date  

of grant

Number of ordinary 
shares under option

Value of shares  
under option

Matt Pritchard

FY19 Profit after tax

FY20 Profit after tax

FY22 profit after tax

Matt Margereson

FY19 Profit after tax

FY20 Profit after tax

FY22 profit after tax

1  Vested following signing of FY19 financial statements.

2  Anticipated date of signing of FY20 financial statements.

04.05.16

16.03.17

25.09.19

04.05.16

16.03.17

25.09.19

800,0001

200,000

Exercise  

price

148p

292p

Exercise  
period

24.09.19–03.05.26

22.09.202–15.03.27

n/a

£217,000

1p

26.09.22–24.09.29

800,0001

200,000

148p

292p

24.09.19–03.05.26

22.09.202–15.03.27

n/a

£217,000

1p

26.09.22–24.09.29

If you have any comments or questions on anything contained within this remuneration report, I will be available at the AGM. 

Greg Hodder
Chair of the Remuneration Committee 

49

DIRECTORS’ REPORT

The Directors present their report together with the audited  
financial statements for the period ended 30 June 2019. 

The corporate governance statement on pages 36 to 43 also 
forms part of this Directors’ report. 

R E V I E W  O F  B U S I N E S S 

The Chairman’s statement on page 6 and the strategic report 
on pages 4 to 27 provide a review of the business, the Group’s 
trading for the period ended 30 June 2019, key performance 
indicators and an indication of future developments.

R E S U LT  A N D D I V I D E N D 

The Group has reported its Consolidated Financial Statements 
in accordance with International Financial Reporting Standards as 
adopted by the European Union. 

The Group’s results for the period are set out in the Consolidated 
Statement of Comprehensive Income on page 58. The Company 
financial statements have been prepared under FRS 102 for the 
period ended 30 June 2019.

The Group’s revenue of £132.5m (FY18: £116.3m), gross margin 
of 65.9% (FY18: 68.4%) and profit after tax of £10.9m (FY18: 
£10.0m) represent a successful period for the business. The 
Group continued to strengthen its position.

D I R E C TO R S ’  I N T E R E S T S 

No Director has any beneficial interest in the share capital of any 
subsidiary undertaking. As at 30 June 2019, the Group owned 32% 
of a joint venture called Rabot 1745 Limited, in which Andrew 
Gerrie held 50%, Matt Margereson 1% and Matt Pritchard 1% 
with the balance being held by non-related parties. 

The Group also purchased and maintained throughout the 
financial period Directors’ and Officers’ liability insurance in 
respect of itself and its Directors. 

P O L I T I C A L  D O N AT I O N S 

The Group made no political donations in the financial period. 

D I S C LO S U R E O F  I N F O R M AT I O N TO 
AU D I TO R

As far as the Directors are aware, there is no relevant audit 
information (that is, information needed by the Group’s auditor 
in connection with preparing their report) of which the Group’s 
auditor is unaware, and each Director has taken all reasonable 
steps that he or she ought to have taken as a Director in order to 
make himself or herself aware of any relevant audit information and 
to establish that the Group’s auditor is aware of that information. 

Period ended

Revenue (£m)

Gross margin %

Profit after tax (£m)

Reported IFRS

30 June 2019

1 July 2018

F I N A N C I A L  I N S T RU M E N T S 

132.5

65.9%

10.9

116.3

68.4%

10.0

The financial risk management objectives of the Group, including 
credit risk, interest rate risk and foreign exchange risk, are 
provided in Note 31 to the Consolidated Financial Statements  
on page 91. 

The Board is recommending a final dividend of 1.2 pence  
per share.

D I R E C TO R S

E X I S T E N C E O F  B R A N C H E S

The Group has two branches outside the United Kingdom.  
They are located in Denmark and the Republic of Ireland.

The Directors of the Group during the period were: 

S H A R E C A P I TA L  S T RU C T U R E 

Executive

Angus Thirlwell

Peter Harris

Matt Pritchard

Matt Margereson

Non-executive

Andrew Gerrie

Sophie Tomkins (Independent)

Greg Hodder (Independent)

At 30 June 2019, the Company’s issued share capital was £112,838 
divided into 112,838,213 ordinary shares of 0.1p each. The holders 
of ordinary shares are entitled to one vote per share at the 
general meetings of the Company. 

The names of the Directors, along with their brief biographical 
details are given on pages 34 and 35.

Company overviewStrategic reportGovernanceFinancial statements50 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

DIRECTORS’ REPORT continued

S H A R E O P T I O N S C H E M E S 

AU D I TO R 

Details of employee share schemes are set out in Note 9 to  
the Consolidated Financial Statements. 

P U RC H A S E O F  OW N S H A R E S 

There was no purchase of own shares in the period. 

G O I N G CO N C E R N

After making enquiries, the Directors have a reasonable 
expectation that the Group has adequate resources to continue 
in operational existence for the foreseeable future. For this 
reason, they continue to adopt the going concern basis in 
preparing the financial statements. 

P O S T B A L A N C E  S H E E T E V E N T S

The Board considers that no material post balance sheet events 
occurred between the end of the period and the date of 
publication of this report. 

BDO LLP has expressed its willingness to continue in office as 
auditor and a resolution to reappoint them will be proposed at 
the forthcoming Annual General Meeting.

A N N UA L  G E N E R A L  M E E T I N G 

The Annual General Meeting will be held on 21 November 
2019. The ordinary business comprises receipt of the Directors’ 
report and audited financial statements for the period ended 
30 June 2019, the re-election of Directors, approval of the final 
proposed dividend, the reappointment of BDO LLP as auditor 
and authorisation of the Directors to determine the auditor’s 
remuneration. Special resolutions are also proposed to authorise 
the Directors, to a limited extent consistent with Pre-Emption 
Group guidelines, to allot new shares, to disapply statutory pre-
emption rights, and to make market purchases of the Company’s 
shares. The Notice of Annual General Meeting sets out the 
ordinary and special resolutions to be put to the meeting. 

F U T U R E D E V E LO P M E N T S

A P P ROVA L 

The Board intends to continue to pursue the business strategy  
as outlined in the strategic report on pages 20 to 23.

This Directors’ report was approved on behalf of the Board on  
24 September 2019.

Matt Pritchard
Chief Financial Officer

E M P LOY E E  I N VO LV E M E N T P O L I C I E S

The Directors believe that the involvement of employees is 
an important part of the business culture and contributes to 
the successes achieved to date (view our corporate social 
responsibility statement on page 30).

E Q UA L O P P O RT U N I T I E S

The Group is committed to eliminating discrimination and 
encouraging diversity. Its aim is that its people will be truly 
representative of all sections of society and that each person  
feels respected and is able to perform to the best of their ability. 
The Group aims for people to reflect the diverse customer base 
that it enjoys. 

The Group won’t make assumptions about a person’s ability to 
carry out their work, for example on their ethnic origin, gender, 
sexual orientation, marital status, religion or other philosophical 
beliefs, age or disability. Likewise it won’t make general 
assumptions about capabilities, characteristics and interests of 
particular groups that may influence the treatment of individuals, 
the assessment of their abilities and their access to opportunities 
for training, development and promotion. 

51

W E B S I T E  P U B L I C AT I O N 

The Directors are responsible for ensuring the Annual Report and 
the financial statements are made available on a website. Financial 
statements are published on the Group’s website in accordance 
with legislation in the United Kingdom governing the preparation 
and dissemination of financial statements, which may vary from 
legislation in other jurisdictions. The maintenance and integrity 
of the Group’s website is the responsibility of the Directors. The 
Directors’ responsibility also extends to the ongoing integrity of 
the financial statements contained therein.

STATEMENT OF   
DIRECTORS’ RESPONSIBILITIES

The Directors are responsible for preparing the strategic report, 
the Annual Report and the financial statements in accordance 
with applicable law and regulations. 

Company law requires the Directors to prepare financial 
statements for each financial period. Under that law the Directors 
have elected to prepare the Group’s Consolidated Financial 
Statements in accordance with International Financial Reporting 
Standards (IFRS) as adopted by the European Union, and  
the Company Financial Statements in accordance with FRS 
102: The Financial Reporting Standard applicable in the UK and 
Republic of Ireland. 

Under company law the Directors must not approve the financial 
statements unless they are satisfied that they give a true and fair 
view of the state of affairs of the Group and Company and of 
the profit or loss of the Group for that period. The Directors are 
also required to prepare financial statements in accordance with 
the rules of the London Stock Exchange for companies trading 
securities on the Alternative Investment Market. 

In preparing these financial statements, the Directors are  
required to: 

•  select suitable accounting policies and then apply them 

consistently;

•  make judgements and accounting estimates that are  

reasonable and prudent;

•  state whether they have been prepared in accordance with 

IFRSs as adopted by the European Union or United Kingdom 
Generally Accepted Accounting Practice, subject to any 
material departures disclosed and explained in the financial 
statements; and

•  prepare the financial statements on a going concern basis  
unless it is inappropriate to presume that the Group will 
continue in business. 

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Group and 
Company’s transactions and disclose with reasonable accuracy 
at any time the financial position of the Group and Company 
and enable them to ensure that the financial statements comply 
with the requirements of the Companies Act 2006. They 
are also responsible for safeguarding the assets of the Group 
and Company and hence for taking reasonable steps for the 
prevention and detection of fraud and other irregularities. 

Company overviewStrategic reportGovernanceFinancial statements52 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

Financial statements

SINGLE ORIGIN: RARE & VINTAGE

12 world-beaters. 7 countries.

Rare: Only from the best 10% of the world’s cacao

Vintage: Unblended – taste the changing flavours each harvest

53

Independent Auditors’ report 

Consolidated Statement  
of Comprehensive Income 

Consolidated Statement  
of Financial Position 

Consolidated Statement  
of Cash Flow 

Consolidated Statement  
of Changes in Equity 

Notes to the financial statements 

Company Statement  
of Financial Position 

Company Statement  
of Changes in Equity 

Notes to the Company  
financial statements 

Company information  

54

58

59

60

61

62

95

96

97

100

Company overviewStrategic reportGovernanceFinancial statements54 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

INDEPENDENT AUDITORS’ REPORT
to the members of Hotel Chocolat Group plc

O P I N I O N

We have audited the financial statements of Hotel Chocolat Group plc (the ‘Parent Company’) and its subsidiaries (the ‘Group’) for 
the 52 week period ended 30 June 2019 which comprise the consolidated statement of comprehensive income, the consolidated 
statement of financial position, the consolidated statement of cash flow, the consolidated statement of changes in equity, the 
company statement of financial position, the company statement of changes in equity and notes to the financial statements, including 
a summary of significant accounting policies. 

The financial reporting framework that has been applied in the preparation of the Group financial statements is applicable law and 
International Financial Reporting Standards (IFRSs) as adopted by the European Union. The financial reporting framework that 
has been applied in the preparation of the Parent Company financial statements is applicable law and United Kingdom Accounting 
Standards, including Financial Reporting Standard 102 the Financial Reporting Standard applicable in the UK and Republic of Ireland 
(United Kingdom Generally Accepted Accounting Practice).

In our opinion:

•  the financial statements give a true and fair view of the state of the Group’s and of the Parent Company’s affairs as at 30 June 

2019 and of the Group’s profit for the period then ended;

•  the Group financial statements have been properly prepared in accordance with IFRSs as adopted by the European Union;

•  the Parent Company financial statements have been properly prepared in accordance with United Kingdom Generally Accepted 

Accounting Practice; and

•  the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

B A S I S  F O R O P I N I O N

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our 
responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements 
section of our report. We are independent of the Group and the Parent Company in accordance with the ethical requirements that 
are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard as applied to listed entities, and 
we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we 
have obtained is sufficient and appropriate to provide a basis for our opinion.

CO N C LU S I O N S R E L AT I N G TO  G O I N G  CO N C E R N

We have nothing to report in respect of the following matters in relation to which the ISAs (UK) require us to report to you were:

•  the Directors’ use of the going concern basis of accounting in the preparation of the financial statements is not appropriate; or

•  the Directors have not disclosed in the financial statements any identified material uncertainties that may cast significant doubt 
about the Group’s or the Parent Company’s ability to continue to adopt the going concern basis of accounting for a period of at 
least 12 months from the date when the financial statements are authorised for issue.

K E Y AU D I T M AT T E R S

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the financial 
statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to 
fraud) we identified, including those which had the greatest effect on: the overall audit strategy, the allocation of resources in the 
audit; and directing the efforts of the engagement team. These matters were addressed in the context of our audit of the financial 
statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.

55

Key audit matter

How we addressed the Key audit matter in the audit

Valuation of inventory
See accounting policy in Note 2 
and inventory Note 18.

As part of calculating inventory 
at cost, management include 
labour, packaging and overhead 
absorption based on a standard 
costing model, to calculate the 
total cost of an inventory item. 

Management are required to 
determine the appropriate 
deferral of variances based on the 
average inventory holding period.

Given the size of the balance 
and the judgemental nature of 
the calculations in the standard 
cost model, there is a risk that 
an error could lead to a material 
misstatement. Therefore, 
inventory is considered a 
significant risk and given the 
importance of the impact of a 
misstatement on key reporting 
metrics this is also considered a 
key audit matter.

Our audit procedures included:

Raw materials procedures
We selected a sample of raw materials and obtained support for the unit cost. We compared 
the unit cost per invoice to the standard cost per period end listing to ensure accuracy and 
challenged management on any discrepancies. An extrapolation was performed on any 
variances identified. 

Finished goods procedures
We selected a sample of finished goods from the period end inventory listing. We have 
compared the cost of each sampled item to the standard cost card used by management  
to value inventory. 

Standard cost variance analysis
We have gained an understanding of the nature of the variances arising between standard 
cost and the cash costs of production. We have assessed the accuracy of the information 
used by management in the calculation of these variances. We have also assessed the 
reasonability of the deferral of variances and performed a sensitivity analysis to stress test  
its parameters.

Net realisable value procedures
We considered whether inventory was valued at the lower of cost and net realisable value  
by selecting a sample of items and comparing the standard cost to the retail price.

Inventory provision procedures
Provision is made against inventory exceeding levels expected to be required to meet 
foreseeable demand within a reasonable period. We challenged the appropriateness of 
management’s assumptions and considered evidence to support the validity of assumptions 
made by comparing to historic write-off trends and slow moving inventory listings.

Key observations 
Nothing came to our attention through our audit testing to suggest that the valuation of 
inventory was materially misstated.

O U R A P P L I C AT I O N  O F M AT E R I A L I T Y

We consider materiality to be the magnitude by which misstatements, individually or in aggregate, including omissions, could 
reasonably influence the economic decisions of users that are made on the basis of the financial statements. We apply the concept 
of materiality both in planning and performing our audit, and in evaluating the results of our work. Misstatements below these  
levels will not necessarily be evaluated as immaterial as we also take into account of the nature of identified misstatements, and  
the particular circumstances of their occurrence, when evaluating their effect on the financial statements as a whole.

We determined materiality for the group financial statements as a whole to be £702,000 (2018: £633,000) which represents 5%  
of profit before tax. 

Performance materiality for the group was set at £526,500 (2018: £475,000) which represents 75% of the above materiality level.

We agreed with the audit committee that we would report to them misstatements identified during our audit above £35,100 
(2018: £31,650).

We used profit before tax as a benchmark given the importance of profit as a measure for shareholders in assessing the 
performance of the Group.

We determined materiality in respect of the audit of the Parent Company to be £362,000 (2018: £359,000) using a benchmark of 
2% of total assets, with performance materiality set at £271,500 (2018: £269,250). For each significant component we allocated a 
materiality threshold of 75% of the overall group materiality.

Company overviewStrategic reportGovernanceFinancial statements56 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

INDEPENDENT AUDITORS’ REPORT continued
to the members of Hotel Chocolat Group plc

A N OV E RV I E W O F T H E S CO P E   O F  O U R AU D I T

The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality 
which, together with qualitative considerations, help us to determine the nature, timing and extent of our audit procedures on the 
individual financial statement areas and disclosures and in evaluating the effect of misstatements, both individually and in aggregate 
on the financial statements as a whole.

The group consists of seven trading entities incorporated in three jurisdictions; the UK, Europe and Rest of World. Statutory audits 
are required for the UK entities, and all of the significant components of the group are UK entities, and these are carried out by the 
group audit team. No other entities, representing insignificant components have a statutory audit requirement and so procedures 
are carried out by the group audit team limited to a number of judgemental areas. The group audit team obtained an understanding 
of the internal control environment related to the financial reporting process and assessed the appropriateness, completeness and 
accuracy of group journals and other adjustments performed on consolidation.

OT H E R I N F O R M AT I O N

The Directors are responsible for the other information. The other information comprises the information included in the Annual 
Report and Accounts, other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements 
does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any 
form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider 
whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or 
otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are 
required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other 
information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, 
we are required to report that fact. We have nothing to report in this regard.

O P I N I O N S O N OT H E R  M AT T E R S P R E S C R I B E D BY T H E CO M PA N I E S  AC T  2 0 0 6

In our opinion, based on the work undertaken in the course of the audit:

•  the information given in the strategic report and the Directors’ report for the financial year for which the financial statements are 

prepared is consistent with the financial statements; and

•  the strategic report and the Directors’ report have been prepared in accordance with applicable legal requirements.

M AT T E R S O N W H I C H W E A R E R E Q U I R E D TO R E P O RT  BY  E XC E P T I O N

In the light of the knowledge and understanding of the Group and the Parent Company and its environment obtained in the course 
of the audit, we have not identified material misstatements in the strategic report or the Directors’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report 
to you if, in our opinion:

•  adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not 

visited by us; or

•  the Parent Company financial statements are not in agreement with the accounting records and returns; or

•  certain disclosures of Directors’ remuneration specified by law are not made; or 

•  we have not received all the information and explanations we require for our audit.

57

R E S P O N S I B I L I T I E S O F D I R E C TO R S

As explained more fully in the Directors’ responsibilities statement, the Directors are responsible for the preparation of the financial 
statements and for being satisfied that they give a true and fair view, and for such internal control as the Directors determine is 
necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the Parent Company’s ability 
to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of 
accounting unless the Directors either intend to liquidate the Group or the Parent Company or to cease operations, or have no 
realistic alternative but to do so.

AU D I TO R’ S R E S P O N S I B I L I T I E S   F O R  T H E  AU D I T O F  T H E F I N A N C I A L  S TAT E M E N T S

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a 
high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material 
misstatement when it exists.

Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be 
expected to influence the economic decisions of users taken on the basis of these financial statements.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s 
website: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

U S E O F O U R  R E P O RT

This report is made solely to the Parent Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies 
Act 2006. Our audit work has been undertaken so that we might state to the Parent Company’s members those matters we are 
required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept 
or assume responsibility to anyone other than the Parent Company and the Parent Company’s members as a body, for our audit 
work, for this report, or for the opinions we have formed.

Mark RA Edwards (Senior Statutory Auditor)

For and on behalf of BDO LLP, Statutory Auditor 
London

24 September 2019

BDO LLP is a limited liability partnership registered in England and Wales (with registered number OC305127).

Company overviewStrategic reportGovernanceFinancial statements 
58 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
For the period ended 30 June 2019

Revenue

Cost of Sales 

Administrative expenses 

Finance income

Finance expenses

Share of joint venture (loss)/profit

Profit before tax 

Tax expense 

Profit for the period

Other comprehensive income/(loss):

Derivative financial instruments

Deferred tax charge on derivative financial instruments

Currency translation differences arising from consolidation

Total other comprehensive income/(loss) for the period

Total comprehensive income for the period

Earnings per share – Basic 

Earnings per share – Diluted

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

Notes

4

5

10

10

11

12

17

16

13

13

132,479,543

(45,139,983)

87,339,560

(73,028,333)

14,311,227

68,967

(294,966)

(33,969)

116,331,566

(36,740,859)

79,590,707

(66,360,796)

13,229,911

22,113

(578,760)

35,501

14,051,259

12,708,765

(3,122,486)

10,928,773

(2,729,123)

9,979,642

71,931

16,667

372,795

461,393

11,390,166

9.7p

9.5p

(106,001)

20,561

(168,661)

(254,101)

9,725,541

8.8p

8.8p

59

CONSOLIDATED STATEMENT OF FINANCIAL POSITION
As at 30 June 2019 

As at
30 June 2019
£

As at
1 July 2018
£

Notes

ASSETS

Non-current assets
Intangible assets
Property, plant and equipment
Deferred tax asset
Derivative financial assets
Prepayments
Loan to Hotel Chocolat KK
Investment in JV

Current assets
Derivative financial assets
Inventories
Trade and other receivables
Cash and cash equivalents

Total assets

LIABILITIES
Current liabilities
Trade and other payables
Corporation tax payable
Derivative financial liabilities
Borrowings

Non-current liabilities
Other payables and accruals
Derivative financial liabilities
Borrowings
Provisions

Total liabilities

NET ASSETS

EQUITY 
Share capital
Share premium
Retained earnings
Translation reserve
Merger reserve
Capital redemption reserve
Other reserves
Total equity attributable to shareholders

14
15
16
17
19
20
11

17
18
19
22

23

17
24

23
17
24
25

26
27
27
27
27
27
27

2,911,586
40,115,095
622,649
–
18,000
2,488,041
8,731
46,164,102

81,299
12,810,049
9,359,766
5,778,205
28,029,319
74,193,421

19,527,743
1,607,069
1,671
16,811
21,153,294

2,757,158
9,106
–
943,627
3,709,891
24,863,185

2,788,152
36,408,775
623,961
68,721
1,643
–
35,501
39,926,753

14,925
12,555,517
7,486,894
235,936
20,293,272
60,220,025

15,545,845
1,328,673
54,691
201,732
17,130,941

2,581,044
–
16,811
879,808
3,477,663
20,608,604

49,330,236

39,611,421

112,838
11,750,056
33,358,932
1,253,355
223,251
6,301
2,625,503
49,330,236

112,838
11,749,487
24,348,409
880,560
223,251
6,301
2,290,575
39,611,421

The financial statements of Hotel Chocolat Group plc, registered number 08612206 were approved by the Board of Directors  
and authorised for issue on 24 September 2019. They were signed on its behalf by:

Matt Pritchard

Chief Financial Officer

24 September 2019

Company overviewStrategic reportGovernanceFinancial statements60 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

CONSOLIDATED STATEMENT OF CASH FLOW
For the period ended 30 June 2019

Profit before tax for the period

Adjusted by:

Depreciation of property, plant and equipment

Impairment loss on fixtures and equipment

Amortisation of intangible assets

Net interest expense

Share-based payments

Share of Joint Venture Loss

(Profit)/loss on disposal of property,  
plant and equipment and intangible assets

Operating cash flows before movements in working capital

Increase in inventories

Increase in trade and other receivables

Increase in trade and other payables and provisions

Cash inflow generated from operations

Interest received

Income tax paid

Interest paid on:

– finance leases and hire purchase loans

– bank loans and overdraft

– derivative financial liabilities

Cash flows from operating activities

Purchase of property, plant and equipment

Proceeds from disposal of property, plant and equipment

Purchase of intangible assets

Loan to joint venture

Acquisition of joint venture

Cash flows used in investing activities

Dividends paid

Buy back of Chocolate bonds

Sale of shares

Capital element of hire purchase and finance leases repaid

Cash flows (used in)/from financing activities

Net change in cash and cash equivalents 

Cash and cash equivalents at beginning of period

Foreign currency movements

Cash and cash equivalents at end of period

52 weeks ended 
30 June 2019
£

52 weeks ended
1 July 2018
£

Notes

14,051,259

12,708,765

15

15

14

10

9

11

5

22

22

4,939,982

4,247,550

–

512,862

225,999

246,262

33,969

44,100

20,054,433

(259,442)

(1,890,866)

4,076,600

21,980,725

40,935

(2,820,395)

–

(110,282)

(180,083)

284,681

509,892

556,647

726,585

–

(88,253)

18,945,867

(2,931,781)

(1,460,333)

277,219

14,830,972

22,113

(2,466,051)

(1,192)

(28,802)

(147,747)

18,910,900

12,209,293

(8,295,817)

(10,645,621)

9,500

(580,795)

(2,460,009)

(7,200)

(11,334,321)

(1,918,250)

–

570

(201,732)

(2,119,412)

5,457,167

235,936

85,102

5,778,205

340,737

(949,229)

–

–

(11,254,113)

(2,482,432)

(6,505,500)

–

(237,195)

(9,225,127)

(8,269,946)

8,470,178

35,704

235,936

61

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
For the period ended 30 June 2019

Share
capital
£

Share
Premium
£

Retained
earnings
£

Translation
reserve
£

Merger
reserve
£

Capital
redemption
reserve
£

Other
reserve
£

Total
£

As at 2 July 2017

112,838 11,749,487 16,851,199

1,049,221

223,251

6,301

1,170,588 31,162,885

Profit for the period

Dividends

Share-based payments

Deferred tax charge on share-
based payments

Other comprehensive income:

Derivative financial instruments

Deferred tax charge on 
derivative financial instruments

Currency translation differences 
arising from consolidation

–

–

–

–

–

–

–

–

9,979,642

– (2,482,432)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(168,661)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

9,979,642

– (2,482,432)

726,585

726,585

478,842

478,842

(106,001)

(106,001)

20,561

20,561

–

(168,661)

Equity as at 1 July 2018

112,838 11,749,487 24,348,409

880,560

223,251

6,301

2,290,575 39,611,421

Issue of share capital

Profit for the period

Dividends

Share-based payments

Deferred tax charge on share-
based payments

Other comprehensive income:

Derivative financial instruments

Deferred tax charge on 
derivative financial instruments

Currency translation differences 
arising from consolidation

–

–

–

–

–

–

–

–

569

–

– 10,928,773

– (1,918,250)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

372,795

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

569

– 10,928,773

– (1,918,250)

246,262

246,262

68

68

71,931

71,931

16,667

16,667

–

372,795

Equity as at 30 June 2019

112,838 11,750,056 33,358,932

1,253,355

223,251

6,301

2,625,503 49,330,236

Company overviewStrategic reportGovernanceFinancial statements62 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS
For the period ended 30 June 2019

1.  G E N E R A L I N F O R M AT I O N

Hotel Chocolat Group plc (the Company, and together with its subsidiaries, the Group) is a company incorporated in the United 
Kingdom under the Companies Act. The registered office of the Company is Mint House, Newark Close, Royston, Hertfordshire, SG8 
5HL, United Kingdom. The registered company number is 08612206. A list of all of the Company’s subsidiaries is presented in Note 21.

The Group’s principal activities are that of the manufacture and retail of chocolate in the United Kingdom and overseas.

2 . ACCO U N T I N G P O L I C I E S

The principal accounting policies applied in the preparation of the consolidated financial information are set out below. These 
policies have been consistently applied to all periods presented, unless otherwise stated. 

Basis of preparation

The consolidated financial information has been prepared in accordance with International Financial Reporting Standards, 
International Accounting Standards and Interpretations (collectively IFRSs), as adopted by the European Union.

The financial statements have been prepared on the historical cost basis, except for the revaluation of derivative financial 
instruments that are measured at fair values at the end of each reporting period, as explained in the accounting policies below.

At the date of authorisation of this financial information, certain new standards, amendments and interpretations to existing 
standards applicable to the Group have been published but are not yet effective, and have not been adopted early by the Group. 
These are listed below:

IFRS 16 Leases

IFRS 16 ‘Leases’ is a replacement for IAS 17 ‘Leases’ and will be effective for the year ending 28 June 2020 
onwards. IFRS 16 sets out the principles for the recognition, measurement, presentation and disclosure of 
leases for both the lessee and the lessor. It eliminates the lease classification of leases as either operating leases 
or financial leases and introduces a single lease accounting model requiring lessees to recognise a lease liability 
reflecting future lease payments and a right-of-use asset for lease contracts. 

Relevant leased assets which will be impacted by this new standard include retail property.

The preparations for this standard are substantially complete. The Group intends to adopt the ‘modified 
retrospective’ approach whereby for leases previously classified as operating leases the right of use asset 
will be measured at carrying amount as if the standard had always been applied, but discounted using the 
incremental borrowing rate at the date of initial application. In the period ended 28 June 2020 comparative 
information relating to prior years will not be restated.

Impact on the Financial Statements
Statement of Financial Position: Operating leases capitalised at a relevant discount rate to create a ‘Right 
of Use’ asset of approximately £53m. A new corresponding lease liability of approximately £57m will be 
recognised. The impact of these changes will be a reduction in retained earnings of approximately £3m. The 
balance represents amounts already recognised in the financial statements in respect of lease incentives, 
prepaid rent and dilapidations.

Statement of Comprehensive Income: Administrative expenses will reduce as rent costs are removed. 
Depreciation will increase as the leased assets are depreciated over their useful economic lives. Finance 
expenses will increase with an interest charge on the lease liability. The expense in the Income Statement will 
be the same over the life of the lease, but the finance charge will be front-loaded as it is recognised using the 
effective interest rate method.

Statement of Cash Flow: The presentation of cashflows will be changed, however the total cashflows reported 
will not. The operating cash outflows will reduce in line with the reduction of administrative expenses. Cash 
flows from financing activities will see a corresponding increase.

There will be no impact to business decisions or operational cash.

63

2 . ACCO U N T I N G P O L I C I E S CONTINUED

The following standards came into effect for the first time in the period to 30 June 2019:

IFRS 15 
Revenue from 
Contracts with 
Customers

IFRS 15 ‘Revenue from contracts with customers’ is a replacement for IAS 18 ‘Revenues’ and came into  
effect for the year ending 30 June 2019 onwards. Revenue in the Group is primarily driven by the sale of goods  
to customers, with a single performance obligation of transferring those goods to the customer. That 
performance obligation is still considered to be satisfied upon despatch of goods, and as such the adoption  
of the standard had had no impact on revenue recognition.

Revenue is recognised in the financial statements when the goods have been despatched or services delivered. 
The adoption of the standard has had no impact on existing revenue policies.

IFRS 9 Financial 
Instruments

IFRS 9 ‘Financial Instruments’ is a replacement for IAS 39 ‘Financial Instruments’ and came into effect for the 
year ending 30 June 2019 onwards.  IFRS 9 introduces a single classification and subsequent measurement 
model for financial assets and financial liabilities, a new model for recognising provisions based on expected 
credit losses and simplified hedge accounting.

The Group applies the IFRS 9 simplified approach to measuring expected credit losses using a lifetime 
expected credit loss provision for trade receivables.  To measure expected credit losses on a collective basis, 
trade receivables are grouped based on similar credit risk and ageing.

Expected loss rates for CTC member debt are based on historical credit losses experienced over the four 
years prior to the period end.  Expected loss rates for the recently expanded corporate/wholesale business 
are based on historical credit losses experienced over the last 12 months to the period end.

There are no expected losses for retail sales as consideration is received at the point of sale.

This is the first time that the Group has extended a loan facility to a joint venture there is no other historical 
information on which to base an expected credit loss. The Group applies the IFRS 9 general approach to 
measuring expected credit losses on the joint venture loan. Future expected cashflows of the loan are 
discounted to identify any potential impairment. 

The expected credit losses in Hotel Chocolat Group are not material.

IFRS 9 introduced changes to hedge accounting, establishing new criteria which are less complex than that under 
IAS 39. The Group only holds derivatives for hedging purposes and all are designated as such. Essentially there is 
no difference in the treatment of the simple cashflow that the Group undertakes between IAS 39 and IFRS 9.

Basis of consolidation

The consolidated financial information incorporates the financial statements of the Group and all of its subsidiary undertakings. 
The financial statements of all Group companies are adjusted, where necessary, to ensure the use of consistent accounting policies. 
Acquisitions are accounted for under the acquisition method from the date control passes to the Group. On acquisition, the  
assets and liabilities of a subsidiary are measured at their fair values. Any excess of the cost of acquisition over the fair values of  
the identifiable net assets acquired is recognised as goodwill.

As allowed under IFRS 1, any acquisitions or group reorganisations which occurred before the transition date to IFRS have not been 
restated but instead the previous accounting treatment has been adopted. During the period ended 29 June 2014, Hotel Chocolat 
Group Limited (now plc) was incorporated and undertook a share for share exchange with the direct subsidiaries listed in Note 21 
excluding Hotel Chocolat (St Lucia) Holdings Limited. This has been accounted for under the basis of merger accounting given that 
the ultimate ownership before and after the transaction remained the same. Merged subsidiaries undertakings are treated as if they 
had always been a member of the Group. Any difference between the nominal value of the shares acquired by the Company and 
those issued by the Company to acquire them is taken to the merger reserve.

Company overviewStrategic reportGovernanceFinancial statements64 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

2 . ACCO U N T I N G P O L I C I E S CONTINUED

Going concern

The Directors have prepared a cash flow forecast covering a period extending beyond 18 months from the financial information 
presented as at 30 June 2019. 

The Directors have taken into account the historic positive cash flows, growth in business and the inherent risks and uncertainties 
facing the business, and have derived forecast assumptions that are the Directors’ best estimate of the future development of 
the business. The forecasts and projections, which take into account the projected trading performance of companies within the 
Group’s combined bank facilities, show that the Group will be able to operate within the level of its current facilities. On this basis, 
the Directors have a reasonable expectation that the Group has adequate resources to continue in operational existence for the 
foreseeable future. For these reasons, they continue to adopt the going concern basis of accounting in preparing the consolidated 
financial information. 

Revenue recognition

Revenue is the total amount receivable by the Group for goods and services supplied, excluding VAT and trade discounts.

Revenue arising from the sale of goods and services is recognised when the goods have been despatched or services delivered. 
In physical retail locations revenue is recognised at the point goods are transferred to the customer. For online, partners and B2B 
transactions revenue is recognised on despatch of goods. For Cacao estate and hotel revenue is recognised over the duration of 
the guests stay. Revenue is recognised when the amount of revenue can be reliably measured and it is probable that the future 
economic benefit will flow to the entity.

Operating profit

Operating profit is stated after all expenses, but before finance income or expenses. 

Foreign currency translation

The Group’s consolidated financial information is presented in sterling, which is also the parent company’s functional currency.

(i)  Transactions and balances
Foreign currency transactions are translated into the functional currency using the exchange rates prevailing at the dates of 
the transactions. Foreign exchange gains and losses resulting from the settlement of such transactions are recognised in the 
Consolidated Statement of Comprehensive Income. Foreign exchange gains and losses resulting from the translation of monetary 
assets and liabilities denominated in foreign currencies at the reporting period end exchange rates are also recognised in the 
Consolidated Statement of Comprehensive Income.

(ii)  Group companies 
The results and financial position of Group entities that have a functional currency different from the presentation currency are 
translated into the presentation currency as follows:

•  assets and liabilities at each period end are translated at the prevailing closing rate at the date of the Consolidated Statement of 

Financial Position;

•  income and expenses for each period within the Consolidated Statement of Comprehensive Income are translated at the rate of 

exchange at the transaction date. Where this is not possible, the average rate for the period is used; and

•  on consolidation, exchange differences arising from the translation of the net investment in foreign entities are recognised in other 

comprehensive income and accumulated in the translation reserve as a separate component of equity. 

65

2 . ACCO U N T I N G P O L I C I E S CONTINUED

Employee benefits
(i)  Short-term benefits
Wages, salaries, paid annual leave and sick leave, bonuses and non-monetary benefits are accrued in the period in which the 
associated services are rendered by employees of the Group.

(ii)  Defined contribution plans
The Group operates a defined contribution pension scheme for employees. The assets of the scheme are held separately from 
those of the Group. The annual contributions payable are charged to the Consolidated Statement of Comprehensive Income. 
The Group also contributes to the personal pension plans of some Directors at the Group’s discretion.

Share-based payments

A transaction is accounted for as a share-based payment where the Group receives services from employees, Directors or third 
parties and pays for these in shares or similar equity instruments.

The Group makes equity-settled share-based payments to certain employees and Directors. Equity-settled share-based schemes 
are measured at fair value (excluding the effect of non-market-based vesting conditions) at the date of grant, measured by use of an 
appropriate valuation model. The expected life used in the model has been adjusted, based on management’s best estimate, for the 
effects of non-transferability, exercise restrictions and behavioural considerations. 

The fair value determined at the grant date of the equity-settled share-based payments is expensed on a straight-line basis over the 
period services are received, based on the Group’s estimate of shares that will eventually vest.

Share options are forfeited when an employee ceases to be employed by the Group unless determined to be a ‘Good Leaver’. 
A ‘Good Leaver’ is a participant who ceases employment by reason of death, injury, ill-health or disability.

The Company has discretion to recover the employer’s National Insurance liability from the employee. For the 2016 LTIP the 
company has chosen not to, and the liability has been accrued.

Leases 
Operating leases
Leases where the lessor retains substantially all the risks and benefits of ownership of the asset are classified as operating leases. 
Rentals applicable to operating leases are charged against profits on a straight line basis over the period of the lease.

Onerous lease provisions relate to the present value of the obligation under a lease where the unavoidable costs of the lease exceed 
the economic benefit expected to be received from it.

Dilapidation provisions relate to potential rectification costs expected should the Group vacate any of its retail locations.

Hire purchase agreements and finance leases
Leases where the lessee retains substantially all the risks and benefits of ownership of the asset are classified as finance leases. 
Assets held under hire purchase agreements and finance leases are capitalised and disclosed under property, plant and equipment 
at cost. The capital element of the future payments is treated as a liability and the interest element is charged to the Consolidated 
Statement of Comprehensive Income on a straight-line basis.

Company overviewStrategic reportGovernanceFinancial statements66 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

2 . ACCO U N T I N G P O L I C I E S CONTINUED

Property, plant and equipment

Property, plant and equipment is stated at historic cost, including expenditure that is directly attributable to the acquired item, 
less accumulated depreciation and impairment losses.

Management estimates that the useful life of assets is as follows: 

Leasehold improvements 
Plant and machinery 
Fixtures, fittings, equipment, and hardware 
Freehold property 

– Over the remaining lease term 
– 5 to 15 years on a straight line basis 
– 5 to 10 years on a straight line basis 
– 50 years on a straight line basis

Land held by the Group is not depreciated. The carrying value of the property, plant and equipment is compared to the higher of 
value in use and the fair value less costs to sell on an annual basis. If the carrying value exceeds the higher of the value in use and fair 
value less the costs to sell the asset then the asset is impaired and its value reduced by recognising an impairment provision.

Assets in the course of construction are carried at cost, less any recognised impairment loss. Depreciation of these assets 
commences once the assets are ready for their intended use.

Intangible assets

Goodwill arising on the acquisition of a subsidiary undertaking is the difference between the fair value of the consideration paid and 
the fair value of the assets and liabilities acquired. Positive goodwill is capitalised. 

Impairment tests on the carrying value of goodwill are undertaken:

•  at the end of the first full financial period following acquisition and at the end of every subsequent financial period; and

•  in other periods if events or changes in circumstances indicate that the carrying value may not be recoverable.

Website development costs where Group companies’ websites are expected to generate future revenues in excess of the costs of 
developing those websites, together with expenditure on the functionality of the website is capitalised and treated as an intangible 
asset. Expenditure incurred on maintaining websites and expenditure incurred on developing websites used only for advertising and 
promotional purposes is written off as incurred. 

The cost of development and/or implementation of other software utilised by the Group is amortised over the useful economic life 
of the software.

Management estimates that the useful life of assets is as follows: 

Software 
Website development costs 

Loan to joint venture

– 3 to 10 years on a straight line basis 
– 3 to 5 years on a straight line basis

The loan to a joint venture was initially measured at fair value upon recognition. The loan has subsequently been classified under 
IFRS 9 as an amortised cost asset.

The Group applies the IFRS 9 general approach to measuring expected credit losses on the joint venture loan, on the basis of 
possible situations and developments that may lead to the joint venture defaulting within a period of 12 months. However, if the 
Group believes that significant change has occurred in the credit risk of the joint venture, expected credit losses are reassessed over 
the lifetime of the loan.

Relevant information that is accessible without undue cost or effort is used to determine (twice a year) whether the credit risk 
has increased significantly and to measure expected credit losses. A significant increase in the risk is deemed to have occurred if 
performance of the joint venture has fallen significantly below expectations. 

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2 . ACCO U N T I N G P O L I C I E S CONTINUED

Inventories

Inventories are carried at the lower of cost or net realisable value. The costs of raw materials, consumables, work in progress  
and finished goods are measured by means of weighted average cost using standard costing techniques. The cost of finished 
goods comprises direct production costs such as raw materials, consumables, utilities and labour, and production overheads such 
as employee costs, maintenance and indirect factory costs. Standard costs are reviewed regularly in order to ensure relevant 
measures of utilisation, production lead-time and appropriate levels of manufacturing expense are reflected in the standards.

Net realisable value is calculated based on the revenue from sale in the normal course of business less any costs to sell. Due 
allowance is made for obsolete and slow moving items.

Interest in other entities

The Group’s joint ventures are entities over which the Group shares joint control and has an interest in the net assets of the entity. 
The Group applies equity accounting for joint ventures.

Impairment

Impairment of loans and receivables (including trade receivables) follows a two stage process:

1. Separate identification of specific poorly performing loans and receivables and appropriate impairment;

2.  For the remaining loans and receivables an ‘expected loss’ model calculates (on a discounted basis) the expected losses using  

year-end balances and the probability of a loss based on historic figures.

(i) Specific impairment of financial assets
All financial assets (other than those categorised at fair value charged through the Consolidated Statement of Comprehensive 
Income), are assessed at the end of each reporting period as to whether there is any objective evidence of impairment as a result 
of one or more events having an impact on the estimated future cash flows of the asset. 

An impairment loss in respect of loans and receivables financial assets is recognised in the Consolidated Statement of Comprehensive 
Income and is measured as the difference between the asset’s carrying amount and the present value of estimated future cash flows, 
discounted at the financial asset’s original effective interest rate.

In a subsequent period, if the amount of the impairment loss decreases and the decrease can be related objectively to an event 
occurring after the impairment was recognised, the previously recognised impairment loss is reversed through the Consolidated 
Statement of Comprehensive Income to the extent that the carrying amount of the asset at the date the impairment is reversed 
does not exceed what the amortised cost would have been had the impairment not been recognised.

(ii) Expected losses on financial assets
The Group applies the IFRS 9 simplified approach to measuring expected credit losses using a lifetime expected credit loss provision 
for trade receivables. To measure expected credit losses on a collective basis, trade receivables are grouped based on similar credit 
risk and ageing.

Expected loss rates for CTC member debt are based on historical credit losses experienced over the four years prior to the period 
end. Expected loss rates for the recently expanded corporate/wholesale business are based on historical credit losses experienced over 
the last 12 months to the period end. There are no expected losses for retail sales as consideration is received at the point of sale.

This is the first time that the Group has extended a loan facility to a joint venture there is no other historical information on which 
to base an expected credit loss. The Group applies the IFRS 9 general approach to measuring expected credit losses on the joint 
venture loan. Impairment of the loan has been calculated by calculating the discounted value of future expected cashflows of this 
loan back to current values.

Company overviewStrategic reportGovernanceFinancial statements68 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

2 . ACCO U N T I N G P O L I C I E S CONTINUED
(iii) Impairment of non-financial assets
Impairment tests on goodwill are undertaken at each reporting period. The carrying values of both tangible and intangible assets 
are reviewed at the end of each reporting period for impairment when there is an indication that the assets might be impaired. 
Impairment is measured by comparing the carrying values of the assets with their recoverable amounts. The recoverable amount of 
the assets is the higher of the assets’ fair value less costs to sell and their value in use, which is measured by reference to discounted 
future cash flow.

An impairment loss is recognised in the Consolidated Statement of Comprehensive Income immediately.

In respect of assets other than goodwill, and when there is a change in the estimates used to determine the recoverable amount, a 
subsequent increase in the recoverable amount of an asset is treated as a reversal of the previous impairment loss and is recognised 
to the extent of the carrying amount of the asset that would have been determined (net of amortisation and depreciation) had no 
impairment loss been recognised. The reversal is recognised in the Consolidated Statement of Comprehensive Income immediately. 

Deferred taxation

Deferred tax assets and liabilities are recognised where the carrying amount of an asset or liability in the Consolidated Statement of 
Financial Position differs from its tax base, except for differences arising on:

•  the initial recognition of goodwill;

•  the initial recognition of an asset or liability in a transaction which is not a business combination and at the time of the transaction 

affects neither accounting or taxable profit; and

•  investments in subsidiaries where the Group is able to control the timing of the reversal of the difference and it is probable that 

the difference will not reverse in the foreseeable future.

Recognition of deferred tax assets is restricted to those instances where it is probable that taxable profit will be available against 
which the difference can be utilised. 

The amount of the asset or liability is determined using tax rates that have been enacted or substantively enacted by the balance 
sheet date and are expected to apply when the deferred tax liabilities or assets are settled or recovered. Deferred tax balances are 
not discounted.

Deferred tax assets and liabilities are offset when the Group has a legally enforceable right to offset current tax assets and liabilities 
and the deferred tax assets and liabilities relate to taxes levied by the same tax authority on either:

•  the same taxable Group company; or 

•  different entities which intend either to settle current tax assets and liabilities on a net basis, or to realise the assets and settle the 
liabilities simultaneously, in each future period in which significant amounts of deferred tax assets and liabilities are expected to be 
settled or recovered.

Operating segments

Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision-maker. 

The chief operating decision maker has been identified as the management team including the Chief Executive Officer and Chief 
Financial Officer.

The Board considers that the Group’s activity constitutes one operating and one reporting segment, as defined under IFRS 8. 

The total profit measures are operating profit and profit for the period, both disclosed on the face of the Consolidated Statement of 
Comprehensive Income. No differences exist between the basis of preparation of the performance measures used by management 
and the figures in the Group financial information.

69

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Cash and cash equivalents

Cash and cash equivalents include cash in hand and deposits held on call, together with other short-term highly liquid investments 
which are not subject to significant changes in value and have original maturities of less than three months. The Group’s bank 
facilities are provided under a group facility. 

Chocolate bonds

The Chocolate Tasting Club plc, a subsidiary of the Group, has issued two chocolate bonds which pay a return in boxes of luxury 
chocolates or, for one of the bonds, a Hotel Chocolat gift card. For the bonds with a return in the form of boxes of luxury 
chocolates, the coupon is fixed by number of boxes and can only be settled by the delivery of chocolate. At inception, the net 
cash proceeds received for these bonds was recognised as a liability. Each year, the cost value of the chocolates is recognised as 
an interest expense.

For the bond with a return paid by the way of a Hotel Chocolat gift card which is redeemable for any of Hotel Chocolat’s goods or 
services, there is a fixed rate of interest. At inception, the net cash proceeds received for these bonds was recognised as a liability. 
Each year the fixed interest rate paid is recognised as an interest expense.

The appropriate treatment in accordance with IFRS, would be to allocate a portion of the consideration received at date of bond 
issuance to deferred revenue, recognising revenue and cost of sales when the chocolate is delivered, and initially recognise the 
remaining balance as a financial liability at its fair value (i.e. at a discount to its par value given that no cash interest is paid). As with 
other financial liabilities measured at amortised cost, the effective interest rate would be calculated on this latter component and 
an interest expense recognised as it accretes over time up to its par value and the bond is redeemed.

The difference between this treatment and the Group’s simplified approach has been assessed and is not material.

During the prior period, the Group repaid in full all outstanding ‘Chocolate bonds’ which had been issued in 2010 and 2014.

Financial instruments

Financial instruments are classified according to the substance of the contractual arrangements into which the Group enters. An equity 
instrument is any contract that evidences a residual interest in the assets of the entity after deducting all of its financial liabilities. 

Financial assets 

On initial recognition, financial assets are classified as either fair value through profit or loss, amortised cost or fair value through 
other comprehensive income. The classification depends on the purpose for which the financial assets were acquired.

Fair value through profit or loss assets comprise in the money derivatives. They are carried in the Consolidated Statement of 
Financial Position at fair value with changes in fair value recognised in the Consolidated Statement of Comprehensive Income. 
There are no other assets classified as fair value through profit or loss.

Amortised cost assets are non-derivative financial assets with fixed or determinable payments that are not quoted on an active market. 
They arise principally through the provision of services to customers (eg trade receivables), and through the loan to a joint venture. The 
Group’s assets at amortised cost comprise trade and other receivables, loan to joint venture and cash and cash equivalents including 
cash held at bank.

The Group applies the simplified approach under IFRS 9 for measuring expected credit losses using a lifetime expected credit loss 
provision for trade receivables. To measure expected credit losses on a collective basis, trade receivables are grouped based on 
similar credit risk and ageing. Expected loss rates are based on historical credit losses experienced and are then adjusted for current 
and forward looking information on factors affecting the Group’s customers.

The Group applies the general approach under IFRS 9 for measuring expected credit losses for the joint venture loan. There is little 
historical information on which to base an expected credit loss as this is the first time that the Group has extended a loan facility to 
a joint venture. The expected credit losses are based on current and forward looking information affecting the joint venture.

Company overviewStrategic reportGovernanceFinancial statements70 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

2 . ACCO U N T I N G P O L I C I E S CONTINUED

Financial liabilities

Financial liabilities are recognised when, and only when, the Group becomes a party to the contractual provisions of the 
financial instrument.

On initial recognition, financial liabilities are classified as either fair value through profit or loss, or other financial liabilities

Fair value through profit or loss liabilities comprise out of the money derivatives. They are carried in the Consolidated Statement 
of Financial Position at fair value with changes in fair value recognised in the Consolidated Statement of Comprehensive Income. 
There are no other liabilities classified as fair value through profit or loss.

Other financial liabilities are recognised initially at fair value plus directly attributable transaction costs and subsequently measured 
at amortised cost using the effective interest method.

A financial liability is de-recognised when the obligation under the liability is discharged, cancelled or expires. When an existing 
financial liability is replaced by another from the same party on substantially different terms, or the terms of an existing liability are 
substantially modified, such an exchange or modification is treated as a de-recognition of the original liability and the recognition  
of a new liability, and the difference in the respective carrying amounts is recognised in the income statement.

Hedge accounting

Hedge accounting is applied to financial assets and financial liabilities only when the following criteria are met:

•  The hedging instrument is measured at fair value through profit or loss and is with an external party to the Group

•  The hedged items are reliably measurable

•  The items are managed as a group for risk management purposes

•  For cash flow hedges the foreign currency and the reporting period, nature and volume of forecast transactions expecting  

to affect profit or loss is specified

•  At the inception of hedge there is formal designation and documentation of the hedging relationship, the Group’s risk 

management objective and strategy for undertaking the hedge, the hedged item and hedging instrument, and how the  
hedge effectiveness will be assessed

•  An economic relationship exists between the hedged item and the hedging instrument

•  Credit risk does not dominate changes in value

•  The hedge ratio is the same for both the hedging relationship and the quantity of the hedged item actually hedged and  

the quantity of the hedging instrument used to hedge it

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2 . ACCO U N T I N G P O L I C I E S CONTINUED

Cash flow hedges

The effective part of forward contracts designated as a hedge of the variability in cash flows of foreign currency risk arising from firm 
commitments, and highly probable forecast transactions, are measured at fair value with changes in fair value recognised in other 
comprehensive income and accumulated in the hedging reserve, within other reserves. The Group uses such contracts to fix the 
cost of foreign currency transactions in the functional currency of the Group entity concerned.

If a highly probable forecast transaction results in the recognition of a non-monetary asset, the cumulative loss/(gain) is added to/
(subtracted from) the cost of the asset acquired (‘basis adjustment’). Otherwise the cumulative gain or loss recognised in other 
comprehensive income is reclassified from the hedging reserve to profit or loss at the same time as the hedged transaction affects 
profit or loss. The two transactions are recognised in the same line item.

If a forecast transaction is no longer considered highly probable but the forecast transaction is still expected to occur, the cumulative 
gain or loss recognised in other comprehensive income is frozen and recognised in profit or loss in accordance with the policy set 
out in the paragraph above. Subsequent changes in the fair value of the derivative are recognised in profit or loss. If the Group 
closes out its position before the transaction takes place (even though it is still expected to take place) the cumulative gain or loss on 
changes in fair value of the derivative is similarly recognised in accordance with the policy set out in the paragraph above. If, at any 
point, the hedged transaction is no longer expected to occur, the cumulative gain or loss is reclassified from the hedging reserve to 
profit or loss immediately.

Equity instruments

Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares or options are shown in 
equity as a deduction, net of tax, from proceeds within share premium. Dividends on ordinary shares are recognised as liabilities 
when approved for distribution.

3 . S U M M A RY  O F  C R I T I C A L  ACCO U N T I N G E S T I M AT E S  A N D  J U D G E M E N T S

The preparation of financial information in conformity with IFRS requires the use of certain critical accounting estimates. It also 
requires the Directors to exercise their judgement in the process of applying the accounting policies which are detailed above.  
These judgements are continually evaluated by the Directors and management and are based on historical experience and other 
factors, including expectations of future events that are believed to be reasonable under the circumstances. 

The key estimates and underlying assumptions concerning the future, and other key sources of estimation uncertainty at the 
statement of financial position date, that have a significant risk of causing a material adjustment to the carrying amounts of assets and 
liabilities within the next financial period are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the 
period in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if 
the revision affects both current and future periods.

The estimates which have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities are 
discussed below:

•   Useful lives of depreciable assets

Management reviews the useful lives of depreciable assets at each reporting date to ensure that the useful lives represent a 
reasonable estimate of likely period of benefit to the Group. During the period under review management re-assessed the useful 
economic lives of plant and machinery at the Huntingdon manufacturing site. As a result of this review some assets have had 
their useful economic lives extended and depreciation has reduced by £176,709. Actual useful lives however, may vary due to 
unforeseen events.

Company overviewStrategic reportGovernanceFinancial statements72 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

4 .  R E V E N U E

Sale of goods and services
Total revenue

Segmental analysis 

52 weeks ended
30 June 2019
£
132,479,543
132,479,543

52 weeks ended
1 July 2018
£
116,331,566
116,331,566

The Group operates in five primary revenue channels. The Board of Directors monitors revenue on this basis. 

Revenue for each of the channels is as follows:

Revenue by channel
UK

Physical
Digital
Partners & B2B

International
Cacao estate & hotel
Total revenue

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

89,191,751
25,433,629
13,113,986
2,711,060
2,029,117
132,479,543

77,556,475
23,556,922
11,064,022
2,316,328
1,837,819
116,331,566

Below this level the Group is an integrated operation and as such the Board considers the Groups activity constitutes one operating 
and one reporting segment.

Revenue by geographical areas is as follows:

Revenue by destination of sale
United Kingdom
Europe
Rest of World
Total revenue

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

127,739,366
1,674,180
3,065,997
132,479,543

112,177,419
2,316,328
1,837,819
116,331,566

Non-current assets are held in the United Kingdom, Ireland, the United States and St Lucia. 

Non-current assets for each of the countries is as follows:

Non-current assets
United Kingdom
Ireland
United States
St Lucia
Total non-current assets

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

33,355,962
660,758
1,146,432
11,000,950
46,164,102

29,226,984
385,569
-
10,314,200
39,926,753

73

5 . P RO F I T F RO M O P E R AT I O N S

Profit from operations is arrived at after charging/(crediting):

Staff cost (see Note 7)

Depreciation of property, plant and equipment (see Note 15)

Impairment of property, plant and equipment (see Note 15)

Amortisation of intangible assets (see Note 14)

Loss/(profit) on disposal of property, plant and equipment and intangible assets

Operating leases:

– Property

– Plant and equipment

Exchange differences

Bad debt expense

6 . AU D I T A N D N O N - AU D I T  F E E S

An analysis of auditors’ remuneration is as follows:

Audit fees

Audit related assurance services

Taxation compliance services

Other taxation advisory services

Non-audit fees

7. S TA F F CO S T S

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

35,840,518

4,939,982

–

512,862

44,100

30,658,433

4,247,550

284,681

509,892

(88,253)

11,516,556

10,582,822

225,337

(10,507)

47,527

148,949

106,760

57,940

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

137,500

115,000

12,500

20,042

12,376

44,918

10,000

25,652

17,688

53,340

The average number of employees (including Directors) during the period was made up as follows:

Production staff

Administrative staff

Total

The cost of employees (including Directors) during the period was made up as follows:

Wages and salaries

Share-based payments

Social security costs

Pension costs

Total

52 weeks ended
30 June 2019

52 weeks ended
1 July 2018

244

1,010

1,254

242

1,006

1,248

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

31,784,738

871,598

2,672,613

511,569

35,840,518

27,433,753

726,585

2,209,489

288,606

30,658,433

Share-based payments includes £626,457 of employers national insurance for 2016 LTIP (1 July 2018: nil).

Company overviewStrategic reportGovernanceFinancial statements74 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

8 .  R E M U N E R AT I O N O F K E Y M A N AG E M E N T  P E R S O N N E L

Key management personnel includes all members of the executive committee of the Group and a statutory director of the St Lucia 
subsidiaries. The number of key management personnel has increased to nine (1 July 2018: eight). Emoluments and benefits include:

Short-term employee benefits

Share-based payments

Social security costs

Post-employment benefits

Total

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

1,495,022

544,152

186,479

29,204

2,254,857

1,114,577

344,984

185,258

17,000

1,661,819

Further information about the remuneration of individual Directors, including the highest paid Director, is provided in the 
Remuneration report on pages 46 to 48.

9. S H A R E - B A S E D PAY M E N T S

The Hotel Chocolat Group plc Long-Term Incentive Plan

Under the Hotel Chocolat Group plc Long-Term Incentive Plan, the Group gives awards to Directors and staff subject to the 
achievement of a pre-agreed net profit figure for the financial year of the Group, three financial years subsequent to the date of the 
award. These shares vest after the delivery of the audited net profit figure for the relevant financial year has been announced.

Awards are forfeited if the employee leaves the Group before the awards vest, except under circumstances where the employee is 
considered a ‘Good Leaver’.

Details of the share awards outstanding are as follows:

52 weeks ended 30 June 2019

52 weeks ended 1 July 2018

Number of
share options

Weighted average
exercise price
£

Outstanding at beginning of the period

3,657,000

Granted during the period

Exercised during the period

Forfeited during the period

Outstanding at the end of the period

–

–

(43,000)

3,614,000

Exercisable at the end of the period

–

1.82

–

–

2.32

1.81

–

Number of
share options

3,692,000

–

–

(35,000)

3,657,000

–

Weighted average
exercise price
£

1.83

–

–

2.92

1.82

–

The awards outstanding at 30 June 2019 have a weighted average remaining contractual life of 0.48 years (1 July 2018: 1.48 years), a 
weighted average exercise price of £1.81 (1 July 2018: £1.82) and a range of exercise prices between £1.48 and £2.92.

The Group recognised total expenses related to the above equity-settled share-based payment transactions in the form of options 
during the period ended 30 June 2019 of £38,462 (1 July 2018: £559,149).

There were no options granted during the period ended 30 June 2019 (1 July 2018: aggregate fair value of options granted £nil).

In the absence of any historical volatility data for Hotel Chocolat Group plc, the expected volatility was determined by reviewing  
the volatility of the share price of similar entities which are currently traded on AIM.

75

9. S H A R E - B A S E D PAY M E N T S CONTINUED

The Hotel Chocolat Group plc Save As You Earn Plan

Under the Hotel Chocolat Group plc Save As You Earn Plan, all employees of the Group who have been employed for a minimum 
period set by the Remuneration Committee are eligible to join. In order to participate in the scheme, employees must make a 
regular monthly contribution up to an agreed maximum, for a three-year period, after which time employees can utilise the lump 
sum to purchase Ordinary Shares in the Group, at a pre-agreed price.

The option to purchase shares is forfeited if the employee leaves the Group before the awards vest, except under circumstances 
where the employee is considered a ‘Good Leaver’.

Details of the share awards outstanding are as follows:

52 weeks ended 30 June 2019

52 weeks ended 1 July 2018

Number of
share options

Weighted average 
exercise price
£

Number of
share options

Weighted average
exercise price
£

Outstanding at beginning of the period

Granted during the period

Exercised during the period

Forfeited during the period

Outstanding at the end of the period

Exercisable at the end of the period

625,137

102,403

(385)

(55,698)

671,457

–

1.68

2.56

1.48

2.09

1.78

–

553,165

136,863

–

(64,891)

625,137

–

1.48

2.47

–

1.65

1.68

–

The awards outstanding at the end of 30 June 2019 have a weighted average remaining contractual life of 0.71 years (1 July 2018:  
1.45 years) and an exercise price of £1.78 (1 July 2018: £1.68).

The Group recognised total expenses related to the above equity-settled share-based payment transactions in the form of the 
employee share plan during the period ended 30 June 2019 of £151,081 (1 July 2018: £167,436).

The aggregate of the fair value of these shares granted during the period ended 30 June 2019 was £84,403 (1 July 2018: £170,805).

The fair values were calculated using a Black Scholes model. The inputs used for fair valuing awards granted during the period were 
as follows:

Weighted average share price (£)

Exercise price (£)

Expected volatility (%)

Option life (years)

Risk free interest rate (%)

52 weeks ended
30 June 2019

52 weeks ended
1 July 2018

2.56

2.56

38.0%

3.5

0.95%

2.47

2.47

32.0%

3.5

0.6%

For the schemes which vest in 2019 and 2020 there was an absence of any historical volatility data for Hotel Chocolat Group plc, 
therefore the expected volatility was determined by reviewing the volatility of the share price of similar entities which are currently 
traded on AIM. For the scheme which vests in 2021 volatility data was available for Hotel Chocolat Group plc. 

Share-based bonus entitlement

The Group recognised total expense of £56,719 in relation to a share-based bonus for an employee (1 July 2018: nil). The fair value 
of shares was $75,000.

Company overviewStrategic reportGovernanceFinancial statements76 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

10 . F I N A N C E I N CO M E A N D E X P E N S E S

Interest from related party

Interest on bank deposits

Finance income

Interest on bank borrowings

Unrealised interest on derivative financial instruments

Realised interest on derivative financial liabilities

Finance leases and hire purchase contracts

Finance charges on Chocolate bonds

Finance expenses

11. I N V E S T M E N T S I N J O I N T V E N T U R E S 

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

28,032

40,935

68,967

78,947

35,828

180,083

108

–

294,966

–

22,113

22,113

92,373

121

147,747

1,192

337,327

578,760

The Group has an interest in joint venture Rabot 1745 Limited, a separate company incorporated and operating in the United Kingdom. 

Ownership has changed as follows:

1 July 2017 to 18 August 2017 
19 August 2017 to 13 February 2019  
14 February 2019 to 30 June 2019 

30.0% 
34.5% 
32.0%

The Group recognised a loss from its share in this joint venture of £26,769 (1 July 2018: profit of £35,501).

Detail of Rabot 1745 Limited are as follows:

Country of Incorporation:  
Registered address:  
Principal Activity:  

England. 
2nd Floor Heathmans House, 19 Heathmans Road, London, SW6 4TJ. 
Sale of beauty products.

Summary financial information for Rabot 1745 Limited is as follows:

Current assets

Current liabilities

The following amounts have been included in the amounts above

Cash and cash equivalents

Revenue

Total comprehensive loss 

As at 
 30 June 2019 
£

As at 
 30 June 2018 
£

414,035

(379,132)

27,584

379,091

(82,138)

298,794

(71,565)

120,217

380,319

131,014

The summarised financial information is not the Group’s share but the total results of Rabot 1745 Ltd.

77

11.  I N V E S T M E N T S  I N J O I N T  V E N T U R E S  C O N T I N U E D

During the period ended 30 June 2019 the Group acquired a 20% interest in joint venture Hotel Chocolat KK, a separate company 
incorporated and operating in Japan for £7,200.

The Group recognised a loss from its share in this joint venture of £7,200.

Detail of Hotel Chocolat KK are as follows:

Country of Incorporation:  
Registered address:  
Principal Activity:  

Japan. 
MG Meguro Ekimae 2-15-19, Kamiosaki, Shinagawa-ku, Tokyo 141-0021 
Sale of chocolate.

Summary financial information for Hotel Chocolat KK can be found in Note 20.

12 .  TA X AT I O N

UK corporation tax

Adjustment in respect of previous periods

Overseas corporation tax

Total current tax charge

Deferred tax:

Adjustment in respect of previous periods

Origination and reversal of timing differences

Total tax expense

Factors affecting current tax charge:

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

3,122,556

(7,424)

(10,675)

3,104,457

407

17,622

3,122,486

2,695,564

(85,126)

29,406

2,639,844

10,273

79,006

2,729,123

The tax assessed on the profit for the period is different to the standard rate of corporation tax in the UK. The differences are 
explained below:

Profit on ordinary operations before income tax
Weighted average standard rate of corporation tax
Profit for the year multiplied by the standard rate of corporation tax
Effects of:
Expenses not deductible for tax purposes
Permanent depreciation
Adjustment in respect of prior years
Adjust closing deferred tax in respect of change in future rate of taxation
Adjust opening deferred tax in respect of change in future rate of taxation
Movement to unrecognised deferred tax
Overseas tax
Tax expense

52 weeks ended
30 June 2019
£
14,051,259
19.00%
2,669,739

52 weeks ended
1 July 2018
£
12,708,765
19.00%
2,414,665

29,557
281,245
(7,016)
(31,558)
18,416
161,537
566
3,122,486

68,077
246,908
(74,853)
(9,105)
2,499
45,197
35,735
2,729,123

Company overviewStrategic reportGovernanceFinancial statements78 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

12 .  TA X AT I O N C O N T I N U E D

The Group’s effective tax rate for the period ended 30 June 2019 was 22.2% (1 July 2018: 21.5%). The effective rate is an 
amalgamation of UK and European rates for the periods reported. At 30 June 2019 the Group has tax losses to carry forward 
against future profits of the Irish branch of £297,000 (1 July 2018: £103,000). The tax value of such losses amounted to 
approximately £37,000 (1 July 2018: £13,000), have no expiry date and have been recognised as a deferred tax asset. 

13 . E A R N I N G S P E R  S H A R E

Profit for the period used in the calculation of the basic and diluted earnings per share: 

Profit after tax for the period 

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

10,928,773

9,979,642

The weighted average number of shares for the purposes of diluted earnings per share reconciles to the weighted average number 
of shares used in the calculation of basic earnings per share as follows:

Weighted average number of share in issue for the period – basic

112,838,191

112,837,828

52 weeks ended
30 June 2019

52 weeks ended
1 July 2018

Effect of dilutive potential shares:

Share-based payments – Hotel Chocolat Group plc Save as You Earn Plan

Share-based payments – Long Term Incentive Plan 2016

Weighted average number of shares in issue used in the 
calculation of earnings per share (number) – Diluted

Earnings per share (pence) – Basic 

Earnings per share (pence) – Diluted

271,405

1,617,021

244,987

–

114,726,617

113,082,815

9.7

9.5

8.8

8.8

As at 30 June 2019, the total number of potentially dilutive shares issued under the Hotel Chocolat Group plc Long-Term Incentive 
Plan was 830,000 (1 July 2018: 3,657,000). Due to the nature of the options granted under this scheme, they are considered 
contingently issuable shares and therefore have no dilutive effect. 

For further information on the movements in the share capital, please refer to Note 26.

14 .  I N TA N G I B L E A S S E T S

Goodwill arising on consolidation (Note (a))

Computer software and website costs (Note (b))

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

945,004

1,966,582

2,911,586

934,918

1,853,234

2,788,152

79

14 . I N TA N G I B L E  A S S E T S C O N T I N U E D

(a) Goodwill arising on consolidation 

At beginning of period

Translation differences

At end of period

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

934,918

10,086

945,004

938,408

(3,490)

934,918

The goodwill figure has been derived from two separate corporate transactions; the first for £683,534, for the corporate business 
and the second, for £251,384, for the acquisition of Hotel Chocolat Estates Limited, St Lucia. The Group has estimated the value 
in use of these businesses and their respective cash generating units based on a discounted cashflow model which adjusts for risks 
associated with the assets. The discount rate applied is a pre-tax rate of 10%.

The forecasts for the corporate business are based over a 5-year projection period, use past experience and apply an annual growth 
rate of 2%. The key assumptions used in the discounting cashflow were the sales and EBITDA figures (based on board approved 
plans), the future growth rate and the discount rate. Management consider that reasonably possible changes in assumptions would 
be an increase in the discount rate of 1% point or a reduction in the growth rate of 1% point. As an indication of sensitivity, when 
applied to the value in use calculation a 1% point increase in discount rate, 1% point reduction in growth rate or a 10% decrease in 
sales or EBITDA, would not have resulted in any material impairment of goodwill in the year.

(b) Computer software and website costs

Cost:

At beginning of period

Additions

Exchange difference

At end of period

Amortisation:

At beginning of period

Amortisation charge

Exchange difference

At end of period

Net book value

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

2,957,815

625,289

1,005

3,584,109

1,104,581

512,862

84

1,617,527

1,994,322

963,493

–

2,957,815

594,689

509,892

–

1,104,581

1,966,582

1,853,234

Included in computer software is £569,111 relating to finance system software which has a remaining useful economic life of nine years.

Company overviewStrategic reportGovernanceFinancial statements80 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

15 .  P RO P E RT Y, P L A N T  A N D E Q U I P M E N T

Freehold
property
£

Leasehold
improvements
£

Furniture 
& fittings,
equipment
& hardware
£

Plant &
machinery
£

Total
£

12,588,855

734,999

606,892

(236,084)

(122,296)

–

–

–

28,418,804

6,735,380

(259,713)

(4,029)

16,319,351

2,576,577

–

–

58,062,009

9,918,849

(495,797)

(126,325)

12,837,367

734,999

34,890,442

18,895,928

67,358,736

567,231

156,847

–

–

607

733,256

950

–

–

–

15,796,562

2,918,523

(151,603)

284,681

(95,701)

9,567,378

1,171,230

–

–

–

26,664,427

4,247,550

(151,603)

284,681

(95,094)

724,685

734,206

18,752,462

10,738,608

30,949,961

12,112,682

793

16,137,980

8,157,320

36,408,775

12,837,367

734,999

34,890,442

18,895,928

67,358,736

–

1,589,584

(68,193)

416,127

–

–

–

–

(743,041)

4,726,534

(2,727,832)

38,309

743,041

1,946,508

(41,292)

–

–

8,262,626

(2,837,317)

454,436

14,774,885

734,999

36,184,412

21,544,185

73,238,481

724,685

–

157,518

(68,193)

–

1,632

815,642

734,206

18,752,462

10,738,608

30,949,961

–

793

–

–

–

160,159

3,625,732

(2,709,079)

–

15,528

(160,159)

1,155,939

(6,445)

–

–

–

4,939,982

(2,783,717)

–

17,160

734,999

19,844,802

11,727,943

33,123,386

13,959,243

–

16,339,610

9,816,242

40,115,095

52 weeks ended 1 July 2018

Cost:

As at 2 July 2017

Additions

Disposals

Translation differences

As at 1 July 2018

Accumulated depreciation:

As at 2 July 2017

Depreciation charge

Disposal

Impairment

Translation differences

As at 1 July 2018

Net book value

As at 1 July 2018

52 weeks ended 30 June 2019

Cost:

As at 1 July 2018

Reclassifications

Additions

Disposals

Translation differences

As at 30 June 2019

Accumulated depreciation:

As at 1 July 2018

Reclassifications

Depreciation charge

Disposal

Impairment

Translation differences

As at 30 June 2019

Net book value

As at 30 June 2019

As at 30 June 2019, the net book value of freehold property includes land of £2,930,823 (1 July 2018: £2,817,709), which is  
not depreciated.

Included above are assets held under finance leases and hire purchase agreements. As at 30 June 2019, the net book value of  
such assets within computer software and hardware is £274,547 (1 July 2018: £395,586).

81

15 . P RO P E RT Y, P L A N T A N D  E Q U I P M E N T C O N T I N U E D

During the period, assets were re-classified to more accurately represent their asset class.

Included in Freehold Property is £3,767,475 of assets under construction (1 July 2018: £2,302,203).

Included in Furniture & fittings, equipment & hardware is £340,120 of assets under construction (1 July 2018: £1,129,774).

Included in Plant & machinery is £2,137,056 of assets under construction (1 July 2018: £2,294,675).

16 . D E F E R R E D  I N CO M E  TA X  A S S E T  A N D L I A B I L I T Y

Deferred taxation asset

Reconciliation of deferred tax balances:

Balance at beginning of period

Deferred tax charge for the period through income statement

Deferred tax charge for the period through other comprehensive income

Deferred tax charge for the period through Statement of Changes in Equity

Balance at end of period

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

622,649

622,649

623,961

623,961

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

623,961

(18,047)

16,667

68

622,649

213,819

(89,261)

20,561

478,842

623,961

The provision for deferred taxation consists of the tax effect of timing differences in respect of:

Fixed asset differences

Short-term differences

Derivative financial instruments

Share-based payments

Unused trade losses

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

(742,509)

252,464

(13,179)

1,088,705

37,168

622,649

(533,939)

121,272

(29,846)

1,053,580

12,894

623,961

At 30 June 2019, the Group had £221,000 of unrecognised deferred tax assets (1 July 2018: £64,000).

Deferred tax is calculated using the rate that is expected to be in force on the date the temporary differences are expected to 
reverse. For temporary differences expected to reverse in the 52 week period ended 28 June 2020 a rate of 18.5% has been used. 
For any remaining temporary differences expected to reverse after 28 June 2020 a rate of 17.0% has been used.

Company overviewStrategic reportGovernanceFinancial statements82 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

17.  D E R I VAT I V E F I N A N C I A L I N S T RU M E N T S

Derivative financial assets:
Current
Foreign currency forward contracts

Non-current
Foreign currency forward contracts

Derivative financial liabilities:
Current
Foreign currency forward contracts

Non-current
Foreign currency forward contracts

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

81,299
81,299

–
–

1,671
1,671

9,106
9,106

14,925
14,925

68,721
68,721

54,691
54,691

–
–

All derivatives held by the Group are designated as hedging instruments. The Group has elected to adopt the hedge accounting 
requirements of IFRS 9 Financial Instruments. The Group enters hedge relationships where the critical terms of the hedging 
instrument and the hedged item match, therefore, for the prospective assessment of effectiveness a qualitative assessment is 
performed. Hedge effectiveness is determined at the origination of the hedging relationship. Quantitative effectiveness tests are 
performed at each period end to determine the continued effectiveness of the relationship. There are no forecast transactions for 
which hedge accounting had previously been used, but which are no longer expected to occur.

The fair value of the derivative financial assets and liabilities are split between current and non-current depending on the remaining 
maturity of the derivative contract and its contractual cash flows. 

The fair value of foreign currency forward contracts are based on observable information on exchange and interest rates. The 
hedged forecast transactions denominated in foreign currency are expected to occur at various dates within the next 18 months. 
Gains and losses on foreign currency forward contracts which have been recognised in the hedging reserve, within other reserves in 
equity as at 30 June 2019, will be recognised in the Consolidated Statement of Comprehensive Income in the periods during which 
the hedged forecast transaction occurs. 

The maximum exposure to credit risk at the reporting date is the fair value of the derivative assets in the Consolidated Statement of 
Financial Position. 

The gross contractual cash flows for the forward contracts as at 30 June 2019 was £14,309,722 (1 July 2018 £17,446,374). The 
movement in the fair value on forward contracts in the period of £71,931 profit (1 July 2018: £106,001 loss) has been included within 
other comprehensive income in the Consolidated Statement of Comprehensive Income. 

18 . I N V E N TO R I E S

Raw materials

Finished goods

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

2,674,910

10,135,139

12,810,049

3,592,960

8,962,557

12,555,517

Total inventory recognised as an expense in the Statement of Comprehensive Income during the period was £44,573,997 (1 July 
2018: £36,341,318).

83

19. T R A D E A N D  OT H E R  R E C E I VA B L E S  

There were no material receivables which were past due but not impaired at the end of any period.

Current

Trade receivables

Other receivables

Prepayments

Non-current

Prepayments

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

918,306

384,200

8,057,260

9,359,766

18,000

18,000

1,053,758

419,544

6,013,592

7,486,894

1,643

1,643

2 0 . LOA N TO H OT E L C H O CO L AT  K K

During the period Hotel Chocolat signed a loan agreement with Hotel Chocolat KK. The loan is denominated in sterling and interest 
is payable on a quarterly basis. Hotel Chocolat KK first drew down on the loan in July 2018 and during the period made further 
drawdowns bringing the total loan balance including interest to £2,488,041 at 30 June 2019. The loan facility has been extended to 
Hotel Chocolat KK from July 2018 to December 2023.

Interest is charged on a commercial basis and accrues quarterly.

Summarised financial information for Hotel Chocolat KK is set out below. 

Current assets

Non-current assets

Current liabilities

Non-current liabilities

The following amounts have been included in the amounts above

Cash and cash equivalents

Revenue

Total comprehensive loss 

The following amounts have been included in the amounts above

Depreciation and amortisation

Interest income

Interest expense

Income tax 

The summarised financial information is not the Group’s share but the total results of Hotel Chocolat KK.

As at 
 30 June 2019 
£

905,972

962,567

(469,985)

(2,515,371)

199,738

1,435,419

(1,068,674)

(97,948)

88

(27,648)

824

Company overviewStrategic reportGovernanceFinancial statements84 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

21.  I N V E S T M E N T  I N S U B S I D I A R I E S

The Group’s operating subsidiaries as at 30 June 2019 are as follows:

Name

Direct Holding

HOTC Limited

Hotel Chocolat Limited

The Chocolate Tasting Club plc

Hotel Chocolat UK Holdings Ltd

HC International Limited

Hotel Chocolat USA Inc

Principal activities

Holding Company

Manufacturer and  
Distributer of chocolates

Chocolate Retailer

Holding Company

Holding Company

Holding Company

Hotel Chocolat (St Lucia) Holdings Limited Holding Company

Indirect Holdings

Hotel Chocolat Retail Limited

Hotel Chocolat Europe Limited

Hotel Chocolat EU Retail Limited

Chocolate Retailer 
 and Restauranteur

Chocolate Retailer

Chocolate Retailer

Hotel Chocolat Corporate Limited

Dormant

Country of
business /
incorporation

England & Wales1

England & Wales1

England & Wales1

England & Wales1

Malta2

USA3

St Lucia4

England & Wales1

England & Wales1

England & Wales1

England & Wales1

HCIP Limited

CTC Distribution GmbH

Chocolate Tasting Club Inc

Hotel Chocolat Inc

HCLEX Inc

HCGSP Inc

HC Union Inc

Trademark Holder

Malta2

Chocolate Distributer

Switzerland5

Chocolate Distributer

Chocolate Retailer

Property Holding Company

Property Holding Company

Property Holding Company

USA3

USA3

USA3

USA3

USA3

Hotel Chocolat Estates Limited 

Hotel & Cocoa Plantation

St Lucia6

Registered addresses: 
1  Mint House, Newark Close, Royston, Herfordshire, SG8 5HL, United Kingdom. 
2  Suite 3, Tower Business Centre, Tower Street, Swatar, BKR4013, Malta 
3  c/o Ruberto, Israel & Weiner, PC, 7th Floor, 255 State Street, Boston, MA 02109, USA 
4  Foster Capital Inc, Robin Kelton Building, Choc Bay, Castries, St Lucia 
5  Bahnhofstrasse 23, 6301 Zug, Switzerland 
6  #20 Micoud Street, Castries, St Lucia

Proportion
of ordinary
shares
directly held
by parent

Proportion
of ordinary
shares held by
the Group

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

85

Country of
business /
incorporation

Registered
Number

Proportion
of ordinary
shares held by
the Group

England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1
England & Wales1

05131765
07087702
06841292
07648840
07256434
08497588
08450491
07273442
06943897
06969589
06974431
07330700
08745825
08745828
07693373
06932089
07538281
06966865
07716562
06915444
07883740
07330699
07398952
06944026
08208760
06932093
07649613
07910349
06931016
07792376
07367105
06916365
07273951
08450794
06916337
07289903
08745773
06944023
07289847
08022899
08458654
06481305

100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%

21. I N V E S T M E N T I N S U B S I D I A R I E S CONTINUED

Name
Indirect Holdings – exempt from audit*
Hotel Chocolat Stores Limited*
Rabot Estate UK Limited*
Almondhill Properties Limited*
Apricothill Properties Limited*
Applehill Properties Limited*
Bananahill Properties Limited*
Braeburnhill Properties Limited*
Bramleyhill Properties Limited*
Brazilnuthill Properties Limited*
Cashewhill Properties Limited*
Chestnuthill Properties Limited*
Colanuthill Properties Limited*
Crispinhill Properties Limited*
Croftonhill Properties Limited*
Datehill Properties Limited*
Gingerhill Properties Limited*
Grapehill Properties Limited*
Groundnuthill Properties Limited*
Guavahill Properties Limited*
Hazelnuthill Properties Limited*
Hotel Chocolat DK Limited*
Lemonhill Properties Limited*
Limehill Properties Limited*
Macadamiahill Properties Limited*
Mandarinhill Properties Limited*
Mangohill Properties Limited*
Melonhill Properties Limited*
Olivehill Properties Limited*
Orangehill Properties Limited*
Papayahill Properties Limited*
Peachhill Properties Limited*
Peanuthill Properties Limited* 
Pearhill Properties Limited*
Pearmainhill Properties Limited*
Pecanhill Properties Limited*
Pinenuthill Properties Limited*
Pippinhill Properties Limited*
Plumhill Properties Limited*
Russethill Properties Limited*
Satsumahill Properties Limited*
Sloehill Properties Limited*
Walnuthill Properties Limited*

Principal activities

Chocolate Distributor
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company
Property Holding Company

* 

 Hotel Chocolat Group plc has issued a parental guarantee exempting the company from the requirements of the Companies Act 2006 related to the audit of individual accounts by virtue of 
s479A of the Act.

Company overviewStrategic reportGovernanceFinancial statements86 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

2 2 . C A S H A N D C A S H E Q U I VA L E N T S

For the purpose of the statements of cash flows, cash and cash equivalents comprise the following:

Cash and cash equivalents

The Group has an overdraft facility. The interest rate is charged at 1.25% over base rate. 

2 3 . T R A D E A N D OT H E R PAYA B L E S

Current

Trade payables

Other payables

Other taxes payable

Accruals

Non-current

Other payables and accruals

24 . B O R ROW I N G S

Current

Finance and lease hire purchase liabilities

Unamortised costs of issue

Total current borrowings

Non-current

Finance and lease hire purchase liabilities

Total non-current borrowings

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

5,778,205

5,778,205

235,936

235,936

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

7,848,496

5,292,888

2,082,303

4,304,056

19,527,743

2,757,158

2,757,158

6,800,747

2,574,971

761,544

5,408,583

15,545,845

2,581,044

2,581,044

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

16,811

16,811

–

16,811

–

–

201,732

201,732

–

201,732

16,811

16,811

Total borrowings

16,811

218,543

During the prior period, the Group repaid in full all outstanding ‘chocolate bonds’ which had been issued in 2010 and 2014. 

24 .  B O R ROW I N G S CONTINUED

Maturity of debt

52 weeks ended 1 July 2018

In one year or less or on demand

In more than one year but not more than two years

Total non-current borrowings

Total borrowings

52 weeks ended 30 June 2019

In one year or less or on demand

In more than one year but not more than two years

Total non-current borrowings

Total borrowings

87

Finance lease and
hire purchase
liabilities
£

201,732

16,811

16,811

218,543

16,811

–

–

16,811

The Group has a bank overdraft facility which is secured by a charge over the Groups assets and cross guarantees. The interest rate 
is charged at 1.25% over base rate. 

The existing hire purchase and finance leases are secured by a charge over the related fixed assets and have incurred interest at an 
effective annual rate of 0%. 

2 5 . P ROV I S I O N S

Non-current

Lease dilapidations provision

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

943,627

943,627

879,808

879,808

The dilapidations provision relates to potential rectification costs expected should the Group vacate its head office, distribution site 
or retail locations. 

Company overviewStrategic reportGovernanceFinancial statements88 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

2 5 .  P ROV I S I O N S CONTINUED

The movement in dilapidations provision is summarised below:

52 weeks ended 1 July 2018

At beginning of period

Released through profit and loss

Amounts capitalised during the period

At end of period

52 weeks ended 30 June 2019

At beginning of period

Released through profit and loss

Amounts capitalised during the period

Exchange difference

At end of period

Lease dilapidation 
provision 
£

750,629

(20,057)

149,236

879,808

879,808

(25,571)

88,104

1,286

943,627

Provisions for dilapidations are inherently uncertain in terms of quantum and timing, not least because they involve negotiations 
with landlords at future dates. The figures provided in the financial statements represents management’s best estimate of the likely 
outflows to the Group.

26 . S H A R E C A P I TA L

Allotted, called up and fully paid:

Ordinary shares of £0.001 each

As at 30 June 2019

As at 1 July 2018

Shares

£

Shares

£

112,838,213

112,838,213

112,838

112,838

112,837,828

112,837,828

112,838

112,838

The Board proposes a final dividend of 1.2p per share (1 July 2018: 1.1p) being a total of £1,354,059 (1 July 2018: £1,241,216), for 
approval at the next AGM.

Period ending 30 June 2019:

385 ordinary shares were issued during the period ending 30 June 2019 to satisfy shares allotted under the Company’s Save as  
You Earn plan.

Period ending 1 July 2018:

There were no movements in the Ordinary shares of Hotel Chocolat Group plc during the period ending 1 July 2018.

89

27.  R E S E RV E S

This note explains material movements recorded in shareholders’ equity that are not explained elsewhere in the financial 
statements. The movements in equity and the balance sheet at 30 June 2019 are presented in the Consolidated Statement of 
Changes in Equity.

The share premium represents the amounts subscribed for share capital in excess of the nominal value of the shares.

During the period the Group paid a dividend of 1.7p (1 July 2018: 2.2p) per share £1,918,250 (£2,482,432) out of retained earnings, 
being a final dividend of 1.1p per share in relation to the period ended 1 July 2018 (1 July 2018: 1.6p) and an interim dividend of 0.6p 
per share in relation to the period ended 30 June 2019 (1 July 2018: 0.6p).

The translation reserve represents cumulative foreign exchange differences arising from the translation of the financial statements of 
foreign subsidiaries and is not distributable by way of dividends.

The merger reserve arose when the Company undertook a share for share exchange with the companies listed in Note 21 and is 
not distributable by way of dividends.

Retained earnings are the current net profits in the Consolidated Statement of Comprehensive Income.

The capital redemption reserve represented the aggregate nominal value of all the ordinary shares repurchased and cancelled by 
the Group. 

Other reserves includes the movements in share-based payments and derivative financial instruments. For further details, refer to 
Notes 9 and 17 respectively.

2 8 . L E A S E  CO M M I T M E N T S

At the balance sheet date, the Group had outstanding commitments for future minimum lease payments under non-cancellable 
operating leases, which fall due as follows:

Land and buildings

Operating leases which expire:

Within one year

In two to five years

In over five years

Other

Operating leases which expire:

Within one year

In two to five years

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

11,039,898

31,372,912

17,021,423

59,434,233

259,317

165,607

424,924

9,842,294

27,895,009

17,888,405

55,625,708

315,797

356,605

672,402

Company overviewStrategic reportGovernanceFinancial statements90 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

29. C A P I TA L CO M M I T M E N T S

There were no amounts contracted for but not provided for as at 30 June 2019 (1 July 2018: £ nil).

3 0 .  R E L AT E D PA RT Y  T R A N S AC T I O N S

The remuneration of the key management personnel of the Group are disclosed in Note 8. Interests and related party transactions 
are disclosed below.  The Group has an interest in joint venture Rabot 1745 Limited, a separate company incorporated and 
operating in the United Kingdom. The primary activity of Rabot 1745 Ltd is the manufacture and sale of beauty products.

Ownership has changed as follows:

1 July 2017 to 18 August 2017 
19 August 2017 to 13 February 2019  
14 February 2019 to 30 June 2019 

Andrew Gerrie holds 50%.

30.0% 
34.5% 
32.0%

During the period, the Group purchased goods from Rabot 1745 Limited with a value of £483,075 (1 July 2018: £366,935). At the 
period end £27,896 was outstanding (1 July 2018: £nil).

The contractual arrangement provides the Group with only the rights to the net assets of the joint arrangement, with the rights to 
the assets and obligations for liabilities of the joint arrangement resting primarily with Rabot 1745 Limited. Under IFRS 11 this joint 
arrangement is classified as a joint venture and has been included in the consolidated financial statements using the equity method.

During the year the Group obtained a 20% interest in joint venture Hotel Chocolat KK, a separate company incorporated and 
operating in Japan. The primary activity of Hotel Chocolat KK is the sale of chocolate and related products. 

During the period, the Group sold goods and recharged costs to Hotel Chocolat KK with a value of £669,771. The Group also 
extended long-term loan facilities to Hotel Chocolat KK. At the period end a total of £2,488,041 was outstanding.

Hotel Chocolat Ltd agreed to provide working capital funding to Hotel Chocolat KK. During the period Hotel Chocolat KK 
borrowed £2,488,041 all of which is outstanding at the period end.

The contractual arrangement provides the Group with only the rights to the net assets of the joint arrangement, with the rights to 
the assets and obligations for liabilities of the joint arrangement resting primarily with Hotel Chocolat KK. Under IFRS 11 this joint 
arrangement is classified as a joint venture and has been included in the consolidated financial statements using the equity method.

The Group rents property in the ordinary course of business from Harwell Management, a company in which Peter Harris and 
Angus Thirlwell have a material interest. The rentals (inclusive of building insurance) totaled £202,109 in the period ended 30 June 
2019 (1 July 2018: £182,920). There were no amounts due at either period end.

During the period family members of the Directors stayed at the Group’s hotel in St Lucia. Total amounts paid equalled $8,725 
(1 July 2018: $16,209) and there are no amounts outstanding at the balance sheet date (1 July 2018: £nil).

In the prior period, on 31 May 2018 Hotel Chocolat Estates Limited, a subsidiary located in St Lucia, sold and transferred the 
freehold titles of two plots, one each to Angus Thirlwell and Peter Harris for a price of £170,368 per plot. This resulted in a total 
profit on disposal of £98,029. There were no amounts outstanding at the period end (1 July 2018: £nil).

No other amounts were due to Directors (1 July 2018: £nil).

91

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

1,302,506

2,488,041

5,778,205

9,568,752

1,473,301

–

235,936

1,709,237

81,299

83,646

11,091,501

16,811

5,056,146

16,164,458

9,183,573

218,543

5,152,399

14,554,515

10,777

54,691

31. C AT E G O R I E S O F  F I N A N C I A L  I N S T RU M E N T S

Financial assets

At amortised cost

Trade and other receivables (excluding prepayments)

Loan to Hotel Chocolat KK

Cash and cash equivalents

At fair value

Derivative financial assets

Financial liabilities

At amortised cost

Trade and other payables

Total borrowings

Accruals

At fair value

Derivative financial liabilities

In the Directors’ view, the fair value of the Group’s borrowings is considered equal to their carrying value.

Fair value hierarchy

The financial instruments on the Hotel Chocolat Group plc Consolidated Statement of Financial Position are measured at either fair 
value or amortised cost.

Cash and cash equivalents, trade and other receivables, trade and other payables, accruals and borrowings have been excluded from 
this analysis as they are recognised in the financial statements at their carrying value which also approximates the fair values of those 
financial instruments; therefore, no separate disclosure for fair value hierarchy is required. 

The financial instruments are grouped into Levels based on the degree to which the inputs used to calculate the fair value are observable.

–  Level 1 fair value measurements are those derived from quoted process (adjusted) in active markets for identical assets and liabilities. 

–  Level 2 fair value measurements are those derived from inputs other than quoted prices included within Level 1 that are 

observable for the asset or liability, either directly (i.e. as prices) or indirectly (i.e. derived from process).

The Group measures its derivative financial liabilities relating to foreign currency forward contracts at fair value and these are 
grouped as Level 2 instruments. Movements on the underlying value of financial instruments of foreign exchange contracts have 
been measured versus market rates and therefore are easily identifiable. Refer to Note 17 for further information.

There have been no transfers between levels in the period.

Company overviewStrategic reportGovernanceFinancial statements92 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

32 . F I N A N C I A L R I S K M A N AG E M E N T

The Group’s activities expose it to a variety of financial risks: market risk (including foreign exchange risk, fair value interest rate risk 
and price risk), credit risk and liquidity risk. 

Market risk
Foreign exchange risk
The Group enters into foreign currency forward contracts in order to manage the exposure to foreign exchange risk which arises 
on transactions denominated in foreign currencies. Refer to Note 17 for further information about the Group’s foreign currency 
forward contracts.

Interest Risk
The Group is exposed to interest rate risk on its overdraft facility, which carries interest at variable rates on amounts which are 
overdrawn. The overdraft facility is typically used on a short-term basis to fund working capital. 

Price risk
Price risk is the risk that oscillation in the price of key input costs will affect the profitability of the business. The Group manages this 
risk by agreeing long–term prices with suppliers where possible.

Credit risk
Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in financial loss to the Group.  
In order to minimise this risk the Group endeavours only to deal with companies which are demonstrably creditworthy. In 
addition, a significant proportion of revenue results from cash transactions. The aggregate financial exposure is continuously 
monitored. The maximum exposure to credit risk is the value of the outstanding amount of trade receivables. The management 
do not consider that there is any concentration of risk within trade receivables. 

Ageing analysis:

Trade receivables

Up to three months

Three to six months

Above six months

Impairment provision

Total

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

926,236

15,152

14,565

(37,647)

918,306

931,760

73,181

67,430

(18,613)

1,053,758

These receivables are not secured by any collateral or credit enhancement.

The Group applies the IFRS 9 simplified approach to measure credit losses using a lifetime expected credit loss provision for  
trade receivables.

Expected loss rates for CTC member debt are based on historical credit losses experienced over the four years prior to the period 
end. The expected loss rate is 0.8% and results in a loss provision of £407.

Expected loss rates for the recently expanded partners & B2B business are based on historical credit losses experienced over the 
12 months prior to the period end. There have not been any credit losses over this period. The expected loss rate is 0% and the 
expected loss provision is nil. 

The impairment provision of £37,647 relates to £37,240 of specifically provided debt and £407 of expected credit losses.

Credit risk for the loan receivable from the joint venture has not increased significantly since its initial recognition. Credit risk for 
trade receivables has not increased significantly since their initial recognition.

93

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

715,453

202,853

–

918,306

1,045,823

2,236

5,699

1,053,758

32 . F I N A N C I A L R I S K M A N AG E M E N T CONTINUED

The exposure of credit risk for trade receivables by geographical region is as follows:

United Kingdom

Europe

Rest of World

Total

Liquidity risk

The Group currently holds cash balances to provide funding for normal trading activity. The Group also has access to both 
short-term and long-term borrowings to finance individual projects. Trade and other payables are monitored as part of normal 
management routine.

Borrowings and other liabilities mature according to the following schedule: 

52 weeks ended 1 July 2018

Trade and other payables

Derivative financial instruments

Borrowings

52 weeks ended 30 June 2019

Trade and other payables

Derivative financial instruments

Borrowings

Within one year
£

One to two years
£

Two to five years
£

13,933,676

11,265,218

201,732

25,400,626

16,238,573

12,161,057

16,811

28,416,441

402,296

6,181,156

16,811

6,600,263

–

2,148,666

–

2,148,666

–

–

–

–

–

–

–

–

The amounts detailed within derivative financial instruments relate to the gross contractual cash flows of the Group’s forward contracts.

Capital risk management

The Group’s capital management objectives are:

•  to ensure the Group’s ability to continue as a going concern so that it can continue to provide returns for shareholders and 

benefits for other stakeholders; and

•  to provide an adequate return to shareholders by pricing products and services commensurate with the level of risk.

To meet these objectives, the Group reviews the budgets and forecasts on a regular basis to ensure there is sufficient capital to 
meet the needs of the Group.

The capital structure of the Group consists of shareholders’ equity as set out in the Consolidated Statement of Changes in Equity. 
All working capital requirements are financed from existing cash resources and borrowings.

Company overviewStrategic reportGovernanceFinancial statements94 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

33 . E V E N T S S U B S E Q U E N T TO  T H E  R E P O RT I N G DAT E –  G RO U P A N D  CO M PA N Y

There have been no material events subsequent to the period end and up to 24 September 2019, the date of approval of the 
financial statements by the Board.

3 4 . U LT I M AT E CO N T RO L L I N G  PA RT Y

The Directors believe that there is no ultimate controlling party of the Group.

COMPANY STATEMENT OF FINANCIAL POSITION
As at 30 June 2019

95

ASSETS

Non-current assets

Investments

Current assets

Trade and other receivables

Cash and cash equivalents

Total assets

LIABILITIES

Current liabilities

Trade and other payables

Total liabilities

NET ASSETS

EQUITY

Share capital

Share premium

Retained earnings

Capital redemption reserve

Share based payment reserve

Total equity attributable to shareholders

As at
30 June 2019
£

As at
1 July 2018
£

Notes

36

37

38

39

40

40

40

40

40

10,664,472

10,664,472

6,754,765

2,605,497

9,360,262

20,024,734

316,223

316,223

316,223

10,418,210

10,418,210

8,728,097

192,578

8,920,675

19,338,885

458,956

458,956

458,956

19,708,511

18,879,929

112,838

11,750,056

6,239,571

6,301

1,599,745

19,708,511

112,838

11,749,487

5,657,820

6,301

1,353,483

18,879,929

As permitted by section 408(3) of the Companies Act 2006, a separate Statement of Comprehensive Income, dealing with 
the results of the Parent Company, has not been presented. The Parent Company profit for the period ended 30 June 2019 is 
£2,500,000 (1 July 2018: profit £5,003,980).

The financial statements of Hotel Chocolat Group plc, registered number 08612206 were approved by the Board of Directors and 
authorised for issue on 24 September 2019. They were signed on its behalf by:

Matt Pritchard

Chief Financial Officer

24 September 2019

Company overviewStrategic reportGovernanceFinancial statements96 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

COMPANY STATEMENT OF CHANGES IN EQUITY
For the period ended 30 June 2019

Share
premium
£

Retained
earnings
£

Capital
redemption
reserve
£

Share 
based 
payment 
reserve 
£

Total
£

11,749,487

3,136,272

6,301

626,898

15,631,796

–

–

–

–

5,003,980

(2,482,432)

–

–

–

726,585

726,585

–

–

5,003,980

(2,482,432)

Share
capital
£

112,838

–

–

–

As at 2 July 2017

Share based payments

Profit for the period

Dividends paid

Equity as at 1 July 2018

112,838

11,749,487

5,657,820

6,301

1,353,483

18,879,929

Share based payments

Issue of share capital

Dividends paid

Profit for the period

–

–

–

–

–

569

–

–

–

–

(1,918,249)

2,500,000

–

–

–

–

246,262

246,262

–

–

–

569

(1,918,249)

2,500,000

Equity as at 30 June 2019

112,838

11,750,056

6,239,571

6,301

1,599,745

19,708,511

The opening reserves as at 2 July 2017 were previously stated without the inclusion of the share based payment reserve.  
See Note 36 for more information.

97

NOTES TO THE COMPANY FINANCIAL STATEMENTS
For the period ended 30 June 2019

35 . ACCO U N T I N G  P O L I C I E S

To the extent that an accounting policy is relevant to both Hotel Chocolat Group and Company financial statements, refer to 
the Group financial statements for disclosure of the accounting policy.

Basis of preparation

The financial statements have been prepared under the historical cost convention and in accordance with FRS 102 the Financial 
Reporting Standard applicable in the United Kingdom and the Republic of Ireland. The principal accounting policies, which have  
been applied consistently, are set out below.

The preparation of financial statements in compliance with FRS 102 requires the use of certain critical accounting estimates. It also 
requires management to exercise judgement in applying the Company’s accounting policies.

In preparing the separate financial statements of the parent company, advantage has been taken of the following disclosure 
exemptions available in FRS 102: 

•  only one reconciliation of the number of shares outstanding at the beginning and end of the period has been presented as the 

reconciliations for the Group and parent company would be identical;

•  no statement of cashflow has been prepared for the parent company;

•  disclosures in respect of the parent company’s share-based payment arrangements have not been presented as equivalent 

disclosures have been provided in respect of the Group as a whole; and

•  no disclosure has been given for the aggregate remuneration of the key management personnel of the parent company as their 

remuneration is included in the totals for the Group as a whole. 

Investments

Fixed asset investments comprise investments by the Company in the shares of subsidiary undertakings. At the end of each financial 
period, the Directors review the carrying amount of the Company’s investments to determine whether there is any indication that 
those assets have suffered an impairment loss. They are stated at cost less provisions for diminution in value. 

Financial assets

Financial assets, other than investments and share based payments, are initially measured at transaction price (including transaction 
costs) and subsequently held at cost, less any impairment. Impairments are calculated on an incurred loss basis.

The Company’s assets at amortised cost comprise trade and other receivables, and cash and cash equivalents including cash held 
at bank.

Financial liabilities

Financial liabilities are classified according to the substance of the financial instrument’s contractual obligations rather than the 
financial instrument’s legal form. Financial liabilities are initially measured at transaction price (after deducting transaction costs) 
and subsequently held at cost, less any impairment. 

Share-based payments

Details of the Group’s share option schemes are provided in Note 9 to the consolidated financial statements. 

The Company grants share options under the share-based schemes directly to employees of its subsidiaries. In accordance 
with the provisions of the plan, the cost of the share-based payments will be recorded by each subsidiary as an expense, with a 
corresponding credit to a share-based payment reserve. The Company, over whose share options are issued, recognises an increase 
in the investment in the related subsidiary and a credit to the share-based payment reserve. The fair value of the employee service is 
based on the fair value of the equity instrument granted.

Company overviewStrategic reportGovernanceFinancial statements98 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

NOTES TO THE COMPANY FINANCIAL STATEMENTS continued
For the period ended 30 June 2019

3 6 .  I N V E S T M E N T S

Cost

At beginning of period

Share based payments

At end of period

Carrying amount

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

10,418,210

246,262

10,664,472

9,691,625

726,585

10,418,210

10,664,472

10,418,210

A list of the significant investments in subsidiaries, including the name, proportion of ownership interest, country of operation and 
country of registration can be found in Note 21.

The investment balance has been restated to include share based payment charges which are on-charges of subsidiary entities.  
A corresponding entry has been made in the share based payment reserve. The impact on the opening investment balance in the 
prior year is £626,898. 

37. T R A D E A N D OT H E R  R E C E I VA B L E S  

There were no material receivables which were past due but not impaired at the end of any period.

Other receivables

Amounts due from Group undertakings

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

–

6,754,765

6,754,765

288,030

8,440,067

8,728,097

3 8 .  C A S H A N D C A S H E Q U I VA L E N T S

To the extent a disclosure is relevant to both the Hotel Chocolat Group and Company financial statements, refer to the Group 
financial statements.

39.  T R A D E A N D OT H E R PAYA B L E S

Accruals

Amounts due to Group undertakings

Total trade and other payables

52 weeks ended
30 June 2019
£

52 weeks ended
1 July 2018
£

300

315,923

316,223

300

458,656

458,956

99

4 0 .  S H A R E C A P I TA L  A N D  R E S E RV E S

The share capital, share premium, retained earnings, share based payment reserve and the capital redemption reserve are 
consistent with Hotel Chocolat Group plc financial statements.  Refer to Notes 26 and 27 of the Group financial statements.

During the period the Group paid a dividend of 1.7p (1 July 2018: 2.2p) per share £1,918,250 (£2,482,432) out of retained earnings, 
being a final dividend of 1.1p per share in relation to the period ended 1 July 2018 (1 July 2018: 1.6p) and an interim dividend of 0.6p 
per share in relation to the period ended 30 June 2019 (1 July 2018: 0.6p).

41. C A P I TA L  CO M M I T M E N T S

There were no amounts contracted for but not provided for as at 30 June 2019 (1 July 2018: £nil). 

42 .  R E L AT E D PA RT Y  T R A N S AC T I O N S

Amounts owed by and to subsidiaries are disclosed in Notes 37 and 39 respectively, of the Company financial statements.

There are no employees during either period. The remuneration of the Directors of the Company is disclosed within the 
Remuneration Report on pages 46 to 48.

Interests and related party transactions are disclosed in Note 30 of the Group financial statements.

Company overviewStrategic reportGovernanceFinancial statements100 HOTEL CHOCOL AT GROUP PLC · Annual Repor t and Accounts

COMPANY INFORMATION

R E G I S T E R E D  O F F I C E

Mint House 
Newark Close 
Royston 
Hertfordshire SG8 5HL 

CO M PA N Y W E B S I T E

www.hotelchocolat.com 

CO M PA N Y  S E C R E TA RY

Bernadette Barber  

A DV I S E R S

Nominated Adviser and Broker

Liberum Capital Limited 
Ropemaker Place 
25 Ropemaker Street 
London EC2Y 9LY

Legal Advisers to the Company

Stephenson Harwood LLP 
1 Finsbury Circus 
London EC2M 7SH 

AU D I TO R S

BDO LLP 
55 Baker Street 
London W1U 7EU 

R E G I S T R A R S

Link Asset Services
The Registry 
34 Beckenham Road 
Beckenham 
Kent BR3 4TU

Company overview

Strategic report

Governance

101

Financial statements

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R E G I S T E R E D O F F I C E

Hotel Chocolat Group plc
Mint House 
Newark Close 
Royston 
Hertfordshire SG8 5HL