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Kin and Carta

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FY2019 Annual Report · Kin and Carta
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Annual Report and Accounts 2019

D E L I V E R I N G   D I G I TA L   T R A N S F O R M AT I O N

 
 
 
 
 
 
 
 
 
2019 HIGHLIGHTS

FINANCIAL HIGHLIGHTS
•  Like-for-like1 net revenue of £148.0 million3, up 2% compared to 

the prior year

•  Adjusted profit before tax of £17.6 million3; down 2.5% compared 

to the prior year, which includes previously announced £3 million of 
growth investments

•  Adjusted operating margin 13% of net revenue (2018: 14%)3

•  Statutory profit before tax of £1.8 million (2018: loss of £31.2 

million)

•  Net debt £38.4 million (2018: £26.0 million), representing a net 

debt to Adjusted EBITDA ratio of 1.68 times

•  Full year dividend maintained at 1.95 pence per share

OPERATIONAL HIGHLIGHTS
•  A year of continued transformation and investment to capture 

the Digital Transformation (‘DX’) growth opportunity

• 

Improved performance in Strategy pillar (16% of net revenue)

•  Ongoing double-digit growth in Innovation (56% of net revenue)

•  Stabilisation of Communications (28% of net revenue)

•  Growth investments gaining traction: 40 Connective deals signed 

in the period including new clients Barclays, Blue Cross Blue Shield 
and Shell

•  Growth investments included geographic expansion, building 
central sales, marketing and partnerships functions and 
implementing global financial and delivery systems

•  Leadership team strengthened by the appointment of new 

Chairman with significant DX experience and CFO together with 
senior management appointments across the company

Notes
1. 

Like-for-like net revenue is defined as the revenue from continuing operations using the 
same number of working days when comparing the current period to the prior period.
2.  Net revenue is defined as gross revenue excluding all direct costs and third party 

3. 

expenses passed to clients (pages 36 to 41).
Further details are provided within the Alternative Performance Measure section 
(pages 36 to 41).

4.  Adjusted results exclude Adjusting Items to enhance understanding of the ongoing 

financial performance of the Group. Adjusting Items comprise redundancies 
and restructuring costs; gain or loss on disposal of properties; impairment or 
amortisation charges related to goodwill, tangible and intangible assets; contingent 
consideration required to be treated as remuneration; movements in deferred 
consideration; and costs related to the Company’s Defined Benefits Pension 
Scheme (note 7).

5.  Continuing operations excludes the results of the Books and Marketing  

Activation segments disposed of in the prior year (note 8).

Revenue

£172.9m

2019
2018

£172.9m

£178.4m

Adjusted Profit Before Tax4

£17.6m

2019
2018

£17.6m

£18.5m

Statutory Profit/(Loss) Before Tax

£1.8m

£1.8m

2019
2018

£(31.2)m

Full Year Dividend

1.95p

2019
2018

1.95p

1.95p

Net Revenue2, 4

£148.0m

2019
2018

£148.0m

£149.7m

Adjusted Basic Earnings Per Share4

9.22p

2019
2018

9.22p

10.10p

Statutory Basic Earnings/(Loss) Per Share

0.73p

0.73p

2019
2018

(22.09p)

CORPORATE 
GOVERNANCE

STRATEGIC 
REPORT

01_
02_
03_

OUR 
FIGURES

The Digital Imperative 

Our Business Model 

Our Culture 

Chief Executive’s Statement 

Our Strategic Priorities 

Our Case Studies 

Key Performance Indicators 

Financial Review 

Alternative Performance Measures 

Our Positive Impact 

Principal Risks and Uncertainties 

Corporate Governance Report 

Board of Directors 

Audit Committee Report 

Nomination Committee Report 

 08

 10

 12

 13

 18

 20

 30

 32

 36

 42

 50

58

 64

 66

 70

Letter from Chair of Remuneration Committee 

 72

Directors’ Remuneration Report 

Directors’ Report 

Statement of Directors’ Responsibilities 

 75

 95

 99

Independent Auditors’ Report to the Members  
of Kin and Carta plc 

Consolidated Income Statement 

Consolidated Statement of  
Comprehensive Income 

 102

 112

 113

Consolidated Statement of Changes in Equity 

 114

Consolidated Balance Sheet 

Consolidated Statement of Cash Flows 

115

116

Notes to the Consolidated Financial Statements   117

Company Balance Sheet 

Company Statement of Changes in Equity 

163

 164

Notes to the Company Financial Statements 

 165

Shareholder Information 

Financial Calendar 

173

 174

0 1

OVERVIEWKin + Carta Annual Report and Accounts 2019CHAIRMAN’S STATEMENT

A year into the Group’s transition to  
Kin + Carta, the outlook is very positive.

Our financial position is satisfactory and on a solid 
footing given our investment in developing the 
Connective model. Sales from activities attributable to 
the Group-wide Connective were higher than we had 
anticipated. We invested more than originally planned  
in supporting and developing Connective activity.

That investment in our people and systems is vital.  
Our CEO J Schwan’s vision is for the Group to operate 
as a Connective that will drive growth. This is enabling 
the sharing of knowledge, skills and culture between 
Kin + Carta specialisms, and is contributing to a far 
more integrated approach to the delivery of services 
and sales.

The strategy is clearly beginning to bear fruit. We have 
been rated by global research and advisory firm Forrester 
as a leading digital experience provider alongside the 
major consultancies, which is no mean feat.

In total, the performance of the Group’s three pillars 
– strategic consulting, digital innovation and creative 
communications – has been impressive. The new 
structure is well advanced but there is still more to do 
in the coming year before all the pieces of the jigsaw 
are in place. 

Notable developments have included the launch of 
Kin + Carta Advisory, a new strategic front-end to our 
proposition. While our intention is to grow organically, 
we will actively consider acquisitions that strengthen 
the Connective’s breadth of services and territories.

J Schwan has worked tirelessly during his first full year 
as CEO, leading the construction of the Connective 
that is transforming the way we deliver services for 
clients. J’s stated ambition is for Kin + Carta to be  
a US$1 billion business by our 2026 financial year.  
The Board fully endorses this bold vision. 

GOVERNANCE AND 
MANAGEMENT
The year has been characterised by the arrival of 
several Board members, symbolising renewed energy 
and thinking for a new era. John Kerr, former CEO of 
Deloitte Consulting and founder of Deloitte Digital, 
will become Chairman when I step down following the 
Annual General Meeting in December. I would like to 
take this opportunity to welcome him and wish him well.

In May, we welcomed vastly experienced executive 
Charlie Wrench as Kin + Carta’s first Chief Connective 
Officer, with a remit to support J’s mission.

0 2

We also bade goodbye to CFO Brad Gray. Brad was 
a dedicated servant of the Company for more than 
30 years, helping to steer the organisation through 
an intense programme of acquisition and divestment. 
We would not be in the healthy position we are today 
without his skill and commitment.

In Brad’s place, we welcome new CFO Chris Kutsor, 
who joins from Motorola Solutions. Our commitment 
to financial expertise is bolstered by the appointment 
of Michele Maher as Non-Executive Director and 
Chair of the Audit Committee. Michele replaces Mike 
Butterworth, who stands down on the date of this 
report after a nine-year stint. I welcome Chris and 
Michele, and would like to pay tribute to Mike; it has 
been a pleasure to work alongside him.

The Board takes its role in corporate governance very 
seriously, implementing rigorous and robust systems 
to meet the high standards demanded by our investors 
and the regulators. We continue to implement changes 
in line with the UK Corporate Governance Code 2018, 
which applies to the Company from the 2019/20 
financial year. These measures include the addition 
of employee representation to the portfolio of Non-
Executive Director Nigel Pocklington.

We have also renewed our endeavours to be a 
competitive, leading employer within the constraints  
of stated best practice.

OVERVIEWKin + Carta Annual Report and Accounts 2019HEALTH AND SAFETY 
AND OPPORTUNITIES
In a business that has transformed from 
30 to zero manufacturing sites, and is 
now driven by our people rather than 
heavy machinery, it would be easy to  
see health and safety as less of a priority. 
However, we remain committed to 
the wellbeing of our employees, and 
take concerns like mental health, stress and physical 
conditions very seriously. We are working with a new 
Health, Safety and Environment Advisor to the Board 
to ensure these issues remain at the top of our agenda.

The inception of the Connective is allowing staff to 
consider transferring between businesses to new roles, 
enabling them to learn and share skills. Motivating the 
Kin + Carta workforce and providing a safe, attractive 
and fulfilling place to work is crucial to our collective 
success.

Many of our employees are actively engaged in 
distributing funds made available by the Board to 
community projects throughout the UK. This initiative 
is part of our mission to get all of our specialisms 
certified as B Corporations – businesses that meet the 
highest standards of verified social and environmental 
performance, public transparency, and legal accountability 
to balance profit and purpose – by 2025. 

“Investment in our people and systems is vital. 
Our CEO J Schwan’s vision is for the Group 
to operate as a Connective that will drive 
growth.”

OUTLOOK
This is my final Chairman’s Statement. It has been a 
privilege to serve on the Board for the past 13 years, 
the last seven as Chairman. The Group has undergone 
a near-complete transformation in that time. We 
have managed to plot a steady course through these 
changes to become a vibrant digital business that is 
well set for the 21st Century.

Kin + Carta is now on a firm footing with a strong 
management team and a shared sense of purpose 
among all of our 1,438 employees. I wish everyone  
in the business a prosperous future.

Richard Stillwell

C H A I R M A N
1   O C T O B E R   2 0 1 9

0 3

OVERVIEWKin + Carta Annual Report and Accounts 2019THE CONNECTIVE

W
E

I

V
R
E
V
O

Kin + Carta provides next-generation, digital transformation services that apply technology, data and creativity to 
help clients invent, market, and operate new digital products and services. We operate across the UK, Europe, the 
US, South America and Asia and fuse three key capabilities – Strategy, Innovation and Communication – under our 
organisational model called the ‘Connective’. Each of our specialisms falls under one of these capabilities, which are 
the foundation of our business.

STRATEGY

INNOVATION

COMMUNICATION

Our sector-focused management 
consultants help our clients better 
understand the shifts in their 
market and how their products 
and services need to evolve.

Our software engineers and 
designers utilise emerging 
technologies to create new 
products and services for our 
clients to bring to market.

Our digital marketing experts 
help our clients amplify their 
digital investments by finding new 
audiences and converting them 
into lifelong customers.

The Kin + Carta Connective is made up of a number of tribes. Each tribe represents a different specialism that helps 
us deliver digital transformation.

0 4

Kin + Carta Annual Report and Accounts 2019

THE CONNECTIVE AT A GLANCE

1,438 

EMPLOYEES

11

OFFICES IN FOUR COUNTRIES

NET REVENUE BY
CAPABILITY

16%

28%

56%

 Strategy

 Innovation

 Communication

NET REVENUE BY
REGION

7%

46%

47%

 US

 UK

 Rest of World

NET REVENUE BY
SECTOR

23%

26%

8%

9%

14%

20%

 Transportation

 Healthcare

 Other

  Financial 
Services

  Retail and    
Distribution

  Industrials and 
Agriculture

GEOGRAPHICAL SPREAD

US

408 

EMPLOYEES

UK  

915  

EMPLOYEES

ROW

115 

EMPLOYEES

0 5

OVERVIEWKin + Carta Annual Report and Accounts 2019 08

 10

 12

18

 20

 32

 36

 42

 50

Chief Executive’s Statement   13

Key Performance Indicators   30

Alternative Performance 
Measures 

Our Strategic Priorities 

Our Culture 

Financial Review 

Our Case Studies 

Our Business Model 

T The Digital Imperative 
R
O
P
E
R
C
G
E
T
A
R
T
S

Principal Risks and  
Uncertainties 

Our Positive Impact 

I

0 6

Kin + Carta Annual Report and Accounts 2019

 
Kin + Carta Annual Report and Accounts 2019

0 7

T
R
O
P
E
R

C

I

G
E
T
A
R
T
S

THE DIGITAL IMPERATIVE

REINVENTING THE BUSINESS MODEL

Companies must digitalise and reinvent their business models to remain relevant in an increasingly digital world. 
Digital engagement is increasing and digital technologies continue to change the way we work and live.

S T R AT E GY

I N N OVAT I O N

C O M M U N I C AT I O N

T R A N S F O R M AT I O N

Across every  
sector, digital 
is enabling new 
business models

Digital enables  
the development  
of new products  
and services

Digital enables 
new channels of 
communication

Companies need 
help to both think 
and work differently 
to unlock these 
opportunities

Digital transformation is a rewrite, grounded in new technologies, of a company’s market strategy, offerings and 
ways of communicating. 

DIGITAL TRANSFORMATION | A FAST GROWING MARKET

Every company at scale needs help in transforming their organisation to deliver on the promise that digital brings.

The global digital transformation market is projected to grow at an 18% CAGR from $290 billion in 2018 to  
$665 billion in 20231. 

US$665bn

18%

per year 

US$290bn

2018

e
z
i
S
t
e
k
r
a
M

2023

1. 

https://www.prnewswire.com/news-releases/digital-transformation-market-worth-665-0-billion-by-2023--exclusive-report-by-
marketsandmarkets-300829812.html

0 8

Kin + Carta Annual Report and Accounts 2019

==++++ 
 
The Continuous Digital Transformation Process 

As the pace of technological change continues to increase, businesses are constantly  
re-evaluating how to compete and are searching for new opportunities for growth. 

S
T
R
A
T
E
G

I

C

R
E
P
O
R
T

Changes to  
technologies, the  
markets that businesses  
operate in, and 
continued advancement 
of digital means that 
the business loses its 
competitive advantages.

Strategy, products,  
services and marketing  
needs to be altered in  
order for the business  
to remain relevant.

Kin + Carta sits in the centre 
of this cycle, delivering 
ongoing digital transformation 
for our clients with our 
connected service offering 
of Strategy, Innovation and 
Communication.

Competitive advantages  
are gained from adaptation  
to digital trends.

Process of  
transformation.

Kin + Carta Annual Report and Accounts 2019

0 9

 
OUR BUSINESS MODEL

WE DELIVER TRANSFORMATIVE GROWTH FOR THE WORLD’S LEADING 
ORGANISATIONS. 

Kin + Carta offers its clients three distinct sets of 
tightly integrated digital transformation capabilities. 
These three capabilities combine to form our 
Connective proposition, a holistic combination 
offering customers the ability to drive meaningful 
change in their business.

Capabilities

N

O P O S I T I O

R

S T R AT E GY

T R A N S F O R M AT I O N

S T R AT E GY

Our sector-focused management 
consultants help our clients better 
understand the shifts in their 
market and how their products 
and services need to evolve.

I N N OVAT I O N

Our software engineers and 
designers utilise emerging 
technologies to create new 
products and services for our 
clients to bring to the market.

E P
IV
T
C
E
N
N
O
C
E
H
T

T

H

E 

C

O

N

N

E

C

T

I

V

E

P

R

O

P

O

S

I

T

I

O
N

I N N OVAT I O N

C O M M U N I C AT I O N

C O M M U N I C AT I O N

Our digital marketing experts 
help our clients amplify their 
digital investments by finding new 
audiences and converting them into 
lifelong customers. 

THE CONNECT I V E   P R O P O S I T I O N

VALUE FOR STAKEHOLDERS

CLIENTS
By combining strategic consulting, next-generation 
product development and digital communications,  
we help legacy enterprises transform into high growth 
digital businesses.

OUR PEOPLE
Our unique organisational structure attracts the best 
talent. Our experts are allowed to thrive in their own 
‘tribes’, while connected to other specialists through a 
thread of culture, values and ways of working.

Read more about our value for stakeholders in Our Positive 
Impact report on pages 42 to 49

OUR SHAREHOLDERS
The Connective is an engine for growth in a large and 
fast-growing market. Its joined up proposition provides 
a platform for expanding into new regions, integrating 
new acquisitions quickly and providing an incubation 
bed for new ventures. The Connective model allows 
us to grow cash flows for accelerated investment and 
balance sheet strengthening in the near term, while in 
the longer term, providing us with the ability to share 
additional returns with our shareholders.

OUR COMMUNITIES
We aim to leverage our unique capabilities to make a 
difference in the societies in which we operate.

1 0

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORT 
 
 
OUR COMPETITION

The Digital Transformation Marketplace
As digital transformation budgets increase, it’s unclear which service providers are best equipped to help. Each type 
of organisation has strengths that allow them to take advantage of the rise in the need for digital transformation 
services, but also encounter challenges that hinder their ability to do so.

AGENCY  
NETWORKS

S T R E N GT H S
•  Customer focused

•  Well-known brands 

BIG  
CONSULTING

S T R E N GT H S
•  Holistic offering

•  Offer an alternative to the 
limited vision of agency 
networks

C H A L L E N G E S
•  Technically challenged

C H A L L E N G E S
•  Difficult to navigate

•  Myopic vision – only see 

•  Creatively challenged

digital transformation as a 
marketing issue

•  Breadth without depth

•  Struggle to retain talent

SPECIALISTS 

S T R E N G T H S
•  Talent attractor

•  Deep knowledge in one 

particular area

C H A L L E N G E S
•  Challenged at scale – can 

only solve one piece of the 
puzzle

•  Strategically challenged

•  Depth without breadth

Kin + Carta combines strengths of all three competitor groups  
and is able to avoid the challenges of each of them.

OUR STRENGTHS
Kin + Carta provides the holistic digital offering clients need with the specialist ‘vibe’ that top talent wants, which gives 
us a differentiating proposition. Our approach to digital transformation is unique due to the following strengths.

BREADTH AND 
DEPTH

TALENT  
ATTRACTOR

STRATEGIC, CREATIVE 
AND TECHNICAL

We have both a breadth and 
depth that is achieved through our 
Connective operating model that 
integrates our variety of services 
from our different capability pillars.

We also have a depth of 
experience in our industries 
provided by our employees.

Kin + Carta provides an 
opportunity to work with others 
who appreciate the importance of 
digital transformation in the same 
way that specialists do, but with 
the benefit of scale, breadth and 
depth.

Kin + Carta is able to solve 
multiple elements of the digital 
transformation process due to  
our variety of specialists and our 
scale.

1 1

1.2.3.Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORT 
OUR CULTURE

T
R
O
P
E
R

C

I

G
E
T
A
R
T
S

O U R   P U R P O S E

TO INSPIRE GROWTH 
THROUGH CONNECTEDNESS

O U R   VA L U E S

DEEPLY 
CONNECTED

We don’t measure success by 
the number of offices we have. 
We measure it by how deeply 
interconnected we all are. 
Because only when our thinking 
is truly interconnected can we 
pull together for the greater 
good: the good of our business, 
our clients, and our communities.

ALWAYS 
COURAGEOUS

Nothing happens when we sit 
still, and the safest choice is often 
the riskiest option. That’s why 
we question everything. Always 
seeking better ways to improve 
and grow. Because it’s our job to 
plot a new path forward.

INSTINCTIVELY 
COMPASSIONATE

We put our egos to one side and 
do what’s right, not what’s easy. 
We’re empathetic in all we do. 
We know when to talk and when 
to listen.

Our people are at the centre of delivering 
our business model. We strive to create 
a culture that they can take pride in and 
an environment that continues to provide 
opportunities to grow. With the Connective 
values at the centre of our culture and how 
we engage with our clients, we are able to 
create best-in-practice products, platforms 
and experiences that have won worldwide 
recognition.

O U R   AWA R D S

C O R P O R AT E   A N D 
M A R K E T I N G   S T R AT E GY

P R O D U C T   A N D   S E R V I C E 
D E V E L O P M E N T

AC Q U I S I T I O N ,  C O M M E R C E 
A N D   R E T E N T I O N

Sunday Times 100  
Best Small Companies 
2016, 2017, 2018 

Global 100 Consultancy 
Firm of the Year 2018

PM Society Digital 
Awards 2017

Fast Track Tech Track 
100, 2015

Crain’s Top 100 Best 
Places to Work, 2018

Best Use of Search, UK 
Search Awards, 2018

Econsultancy Top 100 
Digital Agencies, 2018

1 2

Kin + Carta Annual Report and Accounts 2019

 
CHIEF EXECUTIVE’S STATEMENT

INTRODUCTION
The pace of change at Kin + Carta has been persistent 
and invigorating as we focus our business on its areas 
of highest potential. In the past 12 months Kin + Carta 
has launched a new brand, refined its business model, 
overhauled its proposition, launched new financial 
and collaboration systems, appointed new sales and 
marketing teams and refreshed its Board and senior 
leadership team. We also launched four new offices, 
stretching our suite of capabilities into the  
US for the first time. 

Technology’s impact on our lives and the economy is 
accelerating. The global digital transformation (‘DX’) 
market is projected to grow at an 18% CAGR from 
$290 billion in 2018 to $665 billion in 20231. We  
have been relentless in our action this year to create  
a platform for long-term value creation in this growing 
market. While this has had some impact on our near-
term financial results, we believe we have made the 
right moves to support the long-term growth of the 
business and build a prosperous future. In parallel,  
we have honed our acquisition strategy to expand  
our platform into new regions when the right 
opportunities present themselves. 

FINANCIAL PERFORMANCE 
2019 reflects mixed financial results.  We invested for 
growth and are pleased to see early signs of success 
with significant new client wins across our key sectors 
such as Barclays, Blue Cross Blue Shield and Shell. We 
also drove structural changes in our Communication 
and Strategy pillars to refocus on more strategic DX 
opportunities. Our Strategy pillar is already seeing an 
improved year ahead and our Communications pillar  
is stabilising. We are now much better positioned 
heading into FY20.

Other positive developments during the year include 
improved geographic diversification and higher 
growth in DX-focused business, which both help 
provide a more solid and sustainable foundation for 
future growth. These changes continue to be driven 
by a focus on areas of greatest opportunity such as 
Innovation and the higher growth market in the US.  
Our Innovation pillar now accounts for 56% of the 
Group’s net revenue compared to 48% a year ago, and 
our US business is now 46% of net revenue, compared 
to 40% in the prior year. Our new global sales and 
marketing function signed over 40 Connective deals, 
holding our target of a healthy 50% gross margin, and 
our pipeline and backlog has improved.

1. 

https://www.prnewswire.com/news-releases/digital-
transformation-market-worth-665-0-billion-by-2023- 
-exclusive-report-by-marketsandmarkets-300829812.html

As explained in the pre-close Trading Update, these 
results include £3 million of investment in launching 
our new strategy which was second half weighted.  
We continue to invest at a similar level in 2020. This 
investment encompasses an ongoing realignment 
of our operations, our sales and marketing function, 
geographic expansion and launching new capabilities  
to the market.

OPERATIONAL UPDATE
Kin + Carta offers our clients three distinct sets of 
tightly integrated digital transformation capabilities:  

•  STRATEGY – Our sector-focused management 

consultants help our clients better understand the 
shifts in their market and how their products and 
services need to evolve. 

• 

INNOVATION – Our 700+ software engineers and 
designers utilise emerging technologies to create 
new products and services for our clients to bring 
to market.

•  COMMUNICATIONS – Our digital marketing 
experts help our clients amplify their digital 
investments by finding new audiences and 
converting them into lifelong customers.

These three capabilities combine to form our 
Connective proposition, a holistic combination offering 
customers the ability to drive meaningful change in 
their business. We have made significant progress over 
the past year evolving the Company around this core 
proposition.

1 3

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTCHIEF EXECUTIVE’S STATEMENT 

CONTINUED

Strategy 
We started the year with a set of disparate businesses  
in our Strategy pillar, operating somewhat independently 
from the rest of the Group. After a significant amount  
of restructuring we now have a powerful go-to- 
market brand and a clear strategic front-end to  
our DX proposition. 

The newly formed Kin + Carta Advisory (‘KCA’) is 
a management consultancy focused on helping 
our clients navigate the sometimes overwhelming 
digital opportunity, while enabling a clear bridge 
to implementation through our Innovation and 
Communication capabilities. KCA consultants are 
focused on our key sectors, are located in offices in both 
London and New York and are already delivering projects 
leading to meaningful implementation programmes for 
our Innovation and Communication pillars.  

KCA is supported by Kin + Carta Incite, our next-
generation market research consultancy that provides 
strategic insights to KCA as well as our other pillars. 
In addition to our enterprise customers, we are also 
engaged by some of the largest technology companies 
in the world, including Amazon, Facebook, Apple and 
Google. The ability for Kin + Carta consultants to serve 
both the disruptors and the disrupted provides them 
with a unique perspective in the market. 

We are optimistic around the moves we have made 
in our Strategy pillar and look forward to unlocking 
further growth opportunities in the year ahead. 

Innovation 
Our digital Innovation pillar, comprising Kin + Carta 
Solstice and Kin + Carta TAB, is delivering double-
digit revenue growth in both the US and the UK. We 
continue to build meaningful products and platforms 
for some of the world’s largest companies in the most 
exciting areas of emerging technology such as Cloud, 
Machine Visioning, Artificial Intelligence, Natural 
Language Interfaces, Blockchain and Mobile. 

Our fastest growth area is in Cloud Transformation. 
This involves helping our clients re-engineer legacy 
software systems to run on top of our partners’ 
(Google, Microsoft, Amazon, Pivotal) cloud platforms. 
These transformation projects allow us to form deep, 
long-term relationships with our customers while 
providing them the agility of a digitally native company. 

We are growing existing relationships and winning new 
exciting Fortune 1000 clients in our strategic sectors. 
Our UK team leveraged the Connective’s financial 
services sector expertise to win three of the largest 
banks in Europe as new customers. Our US team 
leveraged the healthcare strength in our UK Strategy 
pillar to win several significant multi-year projects with 
healthcare insurers. 

Our 700+ strong global engineering team is 
collaborating across regions more closely than ever, 
developing new tools and skills and accelerating their 
distribution across our global client base. The future  
for our Innovation pillar is truly exciting.

1 4

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTCommunications
Our Communications pillar, comprising 
Kin + Carta AmazeRealise and Kin + 
Carta Edit, had a challenging year as it 
shifted its focus away from low value 
projects to higher value DX work and 
larger projects. This involved focusing 
on clients who are looking to implement 
new marketing technology (‘MarTech’) 
platforms as opposed to focusing on 
clients commissioning one-off campaign 
work. Where we define and implement a MarTech 
platform in addition to the content that goes on the 
platform, the relationship with the client becomes 
deeper, the tenure longer and our ability to impact 
change more meaningful. 

Changes we have implemented in this pillar include 
some significant new hires and appointments, including 
a new Managing Director, a new Chief Growth Officer, 
a new Director of Employee Experience, and a new 
Financial Director. We also appointed our Chief 
Connective Officer, Charlie Wrench, as the interim 
Head of Communications as we work further through 
its evolution.

Historically, our digital marketing capabilities were 
solely focused in the UK which experienced delays 
to some client investment decisions due to Brexit 
uncertainty. Our focus this year was to diversify our 
geographic presence and bring our capabilities to the 
US market. We opened our first office in Chicago and 
began offering our communications service offerings 
into our existing innovation-focused Fortune 1000 
client base. This involved making more strategic hires, 
as well as laying the groundwork for a joint business 
development effort between our Innovation and 
Communications sales teams which is building a base 
for growth in FY20. 

We have also won some significant new clients in the 
UK within the pillar, while also winning 11 different 
marketing technology-related awards during the year. 
Our Communication pillar also referred over £5 million 
in revenue around the Group, a sign of the Connective 
strategy beginning to pay dividends.

While we still have more work to do to shape our 
Communications pillar for our DX-focused future,  
we are optimistic that the moves we have made will  
set us up for long-term success starting in the second 
half FY20.

“We invested for growth and are pleased to  
see early signs of success with significant  
new client wins across our key sectors.”

STRATEGIC PRIORITIES
At the time that we unveiled our new transformation 
strategy and identity, we pinpointed six strategic 
priorities. A year into this journey, we have made 
significant progress against all of these, which we 
outline below. We have also simplified this list into the 
following five ongoing priorities, which we believe will 
underpin the next stage of our growth.

1.  GROWTH – We will accelerate organic growth through 
the continuous optimisation of a highly measurable, 
integrated and scalable demand generation machine: 
In FY19 we built new central sales, marketing, 
partnerships and lead generation teams and signed 
over 40 cross-specialisms deals valued at over £11 
million in new net revenue through these channels. 
Our goal in the next financial year is to optimise 
these teams around our key sectors and scale our 
new partnership function in the US and the UK.

2.  PROPOSITION – We will build a market-defining set of 

sector-focused technology-led business transformation 
offerings: In FY19 we hired our first Chief Connective 
Officer, Charlie Wrench, launched our new brand, 
defined our first go-to-market DX proposition 
and created Kin + Carta Advisory as the strategic 
‘front-end’ to our DX proposition. We evolved 
our capabilities in Cloud Modernisation, Artificial 
Intelligence, MarTech Modernisation and in Digital 
Advisory. Our sector-focused approach allowed 
for our Innovation pillar to meaningfully break into 
the Healthcare sector for the first time with two 
seven-figure multi-year wins while also expanding 
our Financial Services expertise in the UK, winning 
three of Europe’s largest banks as new clients. In the 
next financial year we will continue to invest in the 
evolution of our Connective proposition and begin a 
process of further rationalising our brands to make it 
easier for our clients to engage multiple parts of our 
proposition. 

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CONTINUED

5.  EXPANSION – We will execute a purposeful and 
intelligent geographic expansion into new regions 
domestically and internationally: In FY19 we 
launched a new Innovation office in Edinburgh,  
a new Communications office in Chicago and 
new Kin + Carta Advisory offices in New York 
and London. We now have all three of our core 
capabilities in the US. In the next financial year we 
will turn our attention to acquisition opportunities, 
with a focus on unlocking growth in the western 
and southern regions of the US.

By continuing to focus on these five key areas we 
believe we will be poised to accelerate growth within 
the exciting DX market. 

3.  PEOPLE – We will create an industry-leading 

employee experience with a focus on the growth 
potential of our talent and a shared commitment to a 
triple bottom-line (profits, people and planet): In FY19, 
through a number of new employee experience 
initiatives we won seven Best Place to Work awards 
and raised our global employee NPS (‘eNPS’) score 
by more than 50%. We also launched our first 
coordinated Corporate Social Responsibility (‘CSR’) 
plan, which pledges to certify all of our specialisms 
as B Corporations (www.bcorporation.net) by 2022, 
with a plan to certify our first four specialisms in 
the next financial year. 

4.  PLATFORM – We will build an operational platform 
made up of best-in-class operational systems and 
seamless shared services: In FY19 we rolled out new 
collaboration, financial and project delivery systems.  
In the next financial year we will roll out standard 
CRM and HR systems and begin expanding our 
shared services platform. This will ensure we are 
taking advantage of operational gearing as we scale, 
while allowing for our specialisms to focus on what 
makes them unique.

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Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTThe realignment of our operations combined with 
ongoing investment in them positions us at the heart  
of the DX market opportunity.  Core to our growth is 
our Connective collaborative model, harnessing the 
best combination of our skills for each of our clients.  
The power of the Connective is gaining traction 
evidenced by significant referrals and revenue growth 
across the business. I am excited about the potential 
for Kin + Carta as our growth accelerates into 2020 
and beyond.

J Schwan

C H I E F   E X E C U T I V E   O F F I C E R
1   O C T O B E R   2 0 1 9

OUTLOOK
Trading at the start of the new financial year has been 
in line with expectations. Our Strategy pillar is seeing 
improved performance, our Innovation pillar continues 
to power ahead and our Communications pillar is 
stabilising.

For FY20 we expect double-digit net revenue growth 
of 10–12%, accelerating primarily in the second half, 
with double-digit Adjusted operating margins of 
12–13% for the year. While investment will have some 
impact on H1 2020 profitability, it will deliver higher 
growth and improved profitability in H2 2020. The 
investments we are making in realigning our business 
and the functions and systems that power its growth 
have positioned us well for the long term. 

Over the medium term we expect both net revenue 
growth and operating margins to improve into the  
low teens, while we manage operating margin to  
fund continuing investment in the growth of the 
business. We will look to manage Adjusted net debt  
to EBITDA between one and two times depending  
on the opportunities available to us.

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Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTOUR STRATEGIC PRIORITIES

STRATEGIC PRIORITIES

2018/2019 PROGRESS

ORGANIC GROWTH
We will accelerate growth through  
the continuous optimisation of a  
highly measurable, integrated and 
scalable demand generation machine.

We built new central sales, marketing, partnerships and lead 
generation teams and signed over 40 cross-specialism deals 
valued at over £11 million in new net revenue through these 
channels. 

PROPOSITION
We will build a market-defining  
set of sector-focused technology-led 
business transformation offerings.

PEOPLE
We will create an industry-leading 
employee experience with a focus 
on the growth potential of our talent 
and a shared commitment to a triple 
bottom line (people, profit and planet).

PLATFORM
We will continue to build an operational 
platform made up of best-in-class 
operational systems and seamless 
shared services. 

We hired our first Chief Connective Officer, Charlie Wrench, launched 
our new brand, defined our first go-to-market DX proposition and 
created Kin + Carta Advisory as the strategic ‘front-end’ to our DX 
proposition. We evolved our capabilities in Cloud Modernisation, 
Artificial Intelligence, MarTech Modernisation and in Digital Advisory. 
Our sector-focused approach allowed for our Innovation pillar to 
meaningfully break into the Healthcare sector for the first time with two 
seven-figure multi-year wins while also expanding our Financial Services 
expertise in the UK, winning three of Europe’s largest banks as new 
clients.

Through a number of new employee experience initiatives, we 
won seven Best Place to Work awards and raised our global 
employee NPS (‘eNPS’) score by more than 50%. We also 
launched our first coordinated Corporate Social Responsibility 
(‘CSR’) plan.

We rolled out new collaboration, financial and project 
delivery systems. 

EXPANSION
We will execute a purposeful and 
intelligent geographic expansion 
into new regions domestically and 
internationally. 

We launched a new Innovation office in Edinburgh, a new 
Communications office in Chicago and new Kin + Carta Advisory 
offices in New York and London. We now have all three of our 
core capabilities in the UK and US.

KPIs

1.
4.

Cross-Specialism 
Deals

Net Revenue Growth 
at Constant Currency

2.
5.

Net Revenue by 
Sector

Employee Net Promoter 
Score (‘eNPS’)

3.
6.

Adjusted Operating  
Profit Margin

Geographic  
Expansion

Read more about our KPIs on pages 30 and 31

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LINKS TO KPIs

LINKS TO RISKS

In the next financial year, our goal is to optimise the central sales, 
marketing, partnerships and lead generation teams around our  
key sectors and scale our new partnership function  
in the US and the UK.

In the next financial year, we will continue to invest in the 
evolution of our Connective proposition and begin a process  
of further rationalising our brands to make it easier for our  
clients to engage multiple parts of our proposition.

In the next financial year, our CSR plan is to certify four specialisms 
as B Corporations (‘B Corp’). The CSR plan pledges to certify all of 
our specialisms as B Corporation by 2022.

To learn more about Our Positive Impact plans, refer to pages   
42 to 49.

In the next financial year, we will roll out standard CRM and HR 
systems and begin expanding our shared services platform. This 
will ensure we are taking advantage of operational gearing as we 
scale, while allowing our specialisms to focus on what makes  
them unique.

In the next financial year, we will turn our attention to acquisition 
opportunities, with a focus on unlocking growth in western and 
southern regions of the US.

1.
2.
3.
4.

1.
3.

1.
5.

3.
4.

2.
4.
6.

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2

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5

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1

2

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Risks

  1  Growth

  2  Scalability

  3  Assimilation

  4   Economy and 
Volatility

  5  Clients

  6  Our People

  9  Pension Scheme

  7  Brand and Culture

  8  Finance

10

  Data Security and 
GDPR

Read more about our Principal Risks and Uncertainties  
on pages 50 to 55

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In today’s enterprise environment, 
every business leader is in search of 
modernising their legacy tech stack 
to deliver better software. From the 
top down, businesses are demanding 
processes to deliver better code as fast 
as possible while also delivering high-
quality features based on predictable 
timelines. It’s the natural tension between 
process and people; the highest possible 
standards for delivery and the world-class 
talent necessary to make it a reality.

To address this issue, Kin + Carta has 
developed a proprietary methodology 
we call FleXP: a balanced and blended 
approach for helping companies rewrite 
mission-critical software, migrate legacy 
systems to the cloud and develop new 
greenfield applications using modern 
software engineering principles. Through 
FleXP, our development teams are able 
to maintain the adaptability and speed of 
Extreme Programming (‘XP’) along with 
the predictability of Scrum to provide 
our clients with a more flexible outcome 
and people-focused approach to critical 
modernisation.

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DISCOVER FINANCIAL SERVICES
Our multi-year partnership with Discover is a powerful 
example of foundational enterprise change being driven by 
a team-first approach. As Discover looked to develop new 
dynamic customer acquisition features, speed to market 
was contingent on how efficiently they could migrate 
legacy backend technology to a cloud-native platform.

While our development strategy focused on cloud-
enabling their legacy systems, the key to creating lasting 
change lay in setting the standard for building high-
performance, return on investment focused delivery 
teams within the Discover organisation through our 
FleXP approach.

Discover got to market faster, brought new customers 
into the business, increased revenue and developed new 
opportunities for cross-selling. By balancing process 
and people, together, we were able to maintain their 
existing systems, keep them pointing at the most critical 
strategic priorities, all the while building the type of 
results-driven team necessary to scale for the future and 
transform their enterprise. 

The Discover Kin + Carta relationship is stronger than 
ever with work continuing through FY20. 

GORDON FOOD SERVICE AND 
GOOGLE
As North America’s largest privately-held food distributor, 
Gordon Food Service (‘GFS’) knew that differentiating its 
brand from existing competitors and new entrants meant 
serving their customers like never before. For years, GFS 
had maintained separate ordering systems for Canadian 
and US customers, averaging a 10-week cycle for system 
enhancements. The company seized the opportunity to 
deliver a single platform across North America that felt 
like more of a B2C experience, providing customer value 
in new ways.

Through a partnership between Kin + Carta and 
Google, our team not only redefined GFS customers’ 
ordering experience but engaged a long-running FleXP 
programme team in our Buenos Aires delivery centre 
that migrated their legacy systems to the Google 
Cloud Platform and transformed how they bring new 
customer experiences to market. 

Through this modern software engineering approach, we 
successfully removed obstacles that previously impeded 
innovation, and their in-house technical teams have been 
transformed into cloud-based Continuous Integration 
and Delivery operations. Customers benefit hugely, 
with customer experience (‘CX’) improvements and new 
features delivered in real-time which previously would 
have taken months to implement.

As their market continues to change and customer 
expectations evolve, GFS is now equipped with the 
strategy, technology and talent to continue setting the 
pace of its industry. According to Tom Pearce, IT Manager, 

E-Commerce at GFS: “Kin + Carta brought a customer-
driven development methodology that helped us build 
what our customers actually want, instead of what we 
thought they wanted. They had a proven process for 
that approach, along with experience working on Google 
Cloud Platform. It’s been tremendously successful.”

The GFS Kin + Carta programme continues to move 
from strength to strength in FY20 and beyond.

MODERNISATION FOR MAJOR 
HEALTH INSURER
One of the US’s leading health insurance providers 
understood that in order to digitally enable their 
internal customers with top tier speed, reliability 
and performance they required a top-to-bottom 
modernisation of their business.

Looking for a strategic partner with the right balance of 
adaptability, talent, scale and a people-driven culture, our 
client’s leadership turned to Kin + Carta. Together, we 
helped them in three key areas of their business: rewriting 
their claim processing system; building a consolidated 
and consistent API-driven real-time view of their data; 
and delivering a digital strategy to better engage with key 
external partners along their user journeys. 

Our team leveraged the combination of cloud-native 
engineering with Pivotal Cloud Foundry and product 
leadership to provide modern, highly capable operating 
model their business depended on. As a result, employee 
satisfaction rose, financial accuracy improved and a 
much more flexible system now allows their internal 
teams to keep technical debt to a minimum. 

Together, our team continues to rack up successes with 
a roadmap leading well into FY20.

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Seamless digital experiences have 
become the driving force that brings 
brands closer to their consumers. 
However, when it comes to developing 
a deep understanding of consumers, 
identifying areas of need and building 
solutions to meet those needs, the 
underlying challenges aren’t just 
business challenges. Consumer 
expectations – for speed, consistency 
and ingenuity – have never been higher.

As these consumer demands increase, 
businesses are investing more in 
artificial intelligence (‘AI’) to enhance 
productivity, enable faster and more 
efficient decision-making and uncover 
insights hidden deep within reservoirs 
of business data.

We’re helping our clients implement and 
optimise AI in ways that will increase 
revenue and motivate customer loyalty, 
and we’ve advanced our capabilities 
across three key AI areas: Machine 
Visioning, Natural Language Processing 
(‘NLP’) and Decision Intelligence.

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Kin + Carta Annual Report and Accounts 2019

 
 
 
 
 
 
 
MACHINE VISIONING  
AT CORTEVA 
Corteva, a global agriscience leader, has partnered with 
Kin + Carta to deliver digital products to employees 
and growers since 2016. Yield estimation is a critical 
measurement for multiple personas in Corteva’s 
ecosystem. Internally, Corteva leaders need to know 
exactly how much seed their supply chain is producing 
to ensure they’ll meet demand for next year. Externally, 
Corteva’s customers want an accurate yield forecast to 
ensure they make the best decisions for their operation. 

First, data scientists built a machine visioning model  
to predict yield by taking photos of ears of corn.  
Kin + Carta then productionised the model, 
transforming yield estimation and creating  
operational efficiencies. 

Because of the broad need for yield estimation, our team 
built a reusable library for delivery of two applications 
with the same functionality: ‘Blueprint’ for employees 
and ‘Pioneer Seeds’ for growers. The team leveraged 
machine learning at the edge using Apple’s CoreML and 
Google’s TensorFlow Lite to ensure yield estimation 
produces immediate results offline in rural locations. 

This initiative has revolutionised the agriculture 
industry. Yield estimations once took multiple hours 
per field by trained agronomists using varying methods. 
Now with Blueprint, we’ve introduced a consistent 
method that enables low-skill workers to take the same 
estimates in minutes. The product has created buzz 
and elevated Corteva as a leader in digital innovation. 
The Pioneer Seeds app recently debuted at the Farm 
Progress Show in Decatur, IL to much fanfare, and the 
app has seen over 100,000 yield estimates taken in its 
first two weeks of release. 

DECISION INTELLIGENCE 
FOR A MAJOR EQUIPMENT 
MANUFACTURER
By harnessing AI, we’re also able to help our clients bring 
new bold technologies to life like never before. At a 
major equipment manufacturer, an internal team of data 
scientists had developed a confidential machine vision 
model that classifies images based on various traits.  

The system was intended to help operators identify 
opportunities to optimise their labour in the future. The 
model had only existed in the lab before we developed 
an AI-driven mobile application to make it a reality.

When mounted to the machine, the app takes images 
in rapid succession, classifies them in real-time using a 
machine vision model and Apple’s CoreML and creates 
a map that visualises the results.

Access to data has allowed internal teams to test and 
refine the machine vision model and also allows users to 
gain real-time feedback that helps them develop long-
term plans. To make it more robust in terms of business 
value, the application was designed to be compatible 
with other image classification models, allowing its use 
across different industries to scale value and return on 
investment beyond any single-use case.

NATURAL LANGUAGE 
PROCESSING FOR A GLOBAL 
FOOD AND BEVERAGE COMPANY
Voice-activated communication is one of the most 
immediate illustrations of the way AI creates seamless 
customer experiences. To facilitate transformation of 
quick-service ordering, we’re working with a major 
global food and beverage company to explore how  
AI-powered voice ordering could help set them apart  
in the marketplace.

To gain a deeper understanding of customer 
expectations around voice-based ordering, our team 
developed a proof of concept using Google’s Natural 
Language Processing (‘NLP’) platform called Dialogflow. 
Because the application allows existing mobile users 
to test real-world ordering scenarios, the captured 
learnings from this initiative have already created fresh 
perspectives on user-experience mapping and service 
integration as well as a broader vision for improving 
ordering operations on a global scale.

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Private equity firms often find 
themselves caught between an 
ambitious vision of the future and the 
ability to predict how to get there. 
These firms have a vested interest in 
growing their portfolio companies and 
increasing their valuation multiples. 
Often this can be done by adapting a 
portfolio company with a successful 
traditional model to a digital model. It 
can also be accomplished by creating 
a new digital model to compete in 
a sector where existing players are 
struggling with digital transformation. 

In order to see the return on their digital 
investment quickly, private equity 
firms rely on agile digital specialists 
rather than expensive and slow-moving 
consultants. With a flexible and scalable 
combination of speciality skills and 
services, Kin + Carta are uniquely 
positioned to help these firms put data 
and digital experiences at the heart of 
their valuation process.

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JLA
JLA is an asset leasing business providing catering, 
laundry, heating and fire safety equipment to over 
25,000 businesses. Serving a wide variety of industries 
including care homes, hospitality, healthcare and 
facilities management, JLA leadership turned to  
Kin + Carta to support them in their transition to 
become a digital and data-led business focusing on 
making existing processes more efficient, customer-
driven and driving long-term retention.

Our goal at project launch was to help JLA imagine its 
future digital self. Rather than identifying opportunities 
through broad strategic frameworks and theoretical 
models, we helped JLA’s board to visualise their digital 
twin. The exercise demonstrated how to improve the 
use of their existing data (which connects 70,000+ 
assets) and identify clearly articulated changes to the 
organisational design to become a digital enterprise.

With a clear vision of what was possible, we began 
working on the future target operating model design, 
developing the data vision and producing proof of 
concepts for digital products. This also included a 
working Internet of Things (‘IoT’) proof of concept to 
display live compliance and operational data through  
a cloud-based engine.

Whether it’s identifying innovation opportunities, 
internal process improvements, or their customers’ 
experience as a whole, JLA is now prepared to more 
quickly deliver its future digital self. Kin + Carta and 
JLA continue to partner on bringing to life a technology 
and data-enabled business that delights its customers.

ALLICA BANK
Allica was created to fill a market gap in commercial 
banking to better serve small-to-medium businesses. 
With a brief for simplicity, speed and responsiveness, 
we partnered with Allica to build a more nimble and 
SME-focused digital bank from the ground up.  

In addition to a need for more seamless solutions for 
working capital, cash management and loan services, 
Allica leadership also knew that delivering a level of 
service and personalisation was paramount to the 
company’s success.

Kin + Carta worked in close collaboration with the 
client to develop the Allica web platform and consumer 
mobile experience through an agile, user-value 
prioritised approach. Facing a range of challenges 
that included optimisation for different distribution 
channels, disruptive product features, and product 
coverage, our teams provided leadership that Allica 
depended on. According to Allica CIO Simon Batemen, 
the quality of the final experiences are “mind-blowing”.

Allica was formally granted a banking licence in 
September this year, and will be delivering commercial 
loans before the end of the year, with online banking 
and saving applications to follow next year. All of this 
work is backed by a comprehensive digital strategy 
supported by Kin + Carta. Kin + Carta and Allica 
continue to partner to deliver on the future of SME 
banking.

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Business today is driven by insights 
gained from data, and products set up 
to drive behavioural change. Companies 
often need help understanding the 
patterns and characteristics hidden in 
their data, and how that information can 
inform future products and services. 

With over 20 years of marketing 
communications and product 
development experience, we build both 
robust marketing automation platforms 
and innovative digital products for our 
customers. Our advanced solutions 
serve the full customer journey 
from acquisition to advocacy. With 
data-led optimisation programmes, 
we design and engineer automated 
digital experience platforms that help 
increase revenue and reduce ongoing 
costs. To this end, we’re working with 
our strategic client Shell on both their 
marketing automation and product 
development fronts. 

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SHELL B2B
Originally engaged to support the Company’s 
international B2B fuel card through a customer 
relationship management (‘CRM’) platform, Kin + Carta 
have become a strategic advisory partner around both 
communications planning and marketing technology. 
We work in partnership with Shell’s central marketing 
team to deliver customer communications to 28 
markets around the globe. 

Expanding from our initial remit, we began working 
with Shell to redesign their marketing technology 
platforms and data strategy. Our work demonstrated 
immediate return on investment (‘ROI’) and provided 
a solution that will continue to support their evolving 
marketing strategy for years to come. Our engagement 
has led to significantly streamlined marketing 
workflows, developments in data compliance and 
demonstrable ROI. Our work is now expanding into 
search engine marketing to support their Make the 
Future initiative. Our work on standardising their data 
and CRM principles are being rolled out to markets 
across the globe. 

SHELL ENERGY 
In response to public and governmental concerns about 
climate change and the reality of dwindling natural 
oil and gas reserves, Shell launched its New Energies 
business unit focused on the eventual replacement of 
carbon energy sources with cleaner, greener, renewable 
energy. As part of this strategy, in 2018 Shell acquired 
First Utility, the largest of the challengers to the ‘big 
6’ electricity and gas suppliers in the United Kingdom. 
Rebranded Shell Energy Retail, today it is the seventh 
largest utility provider in the UK, serving 850,000 
customers.

Shell Energy engaged Kin + Carta to rethink the future 
of utilities through the delivery of a bold new mobile 
resource for their customers. The upcoming launch 
of the Shell Energy brand created significant pressure 
to ensure the Shell Energy app was ready in time as it 
would be the main point of contact for many of their 
customers. The new app was delivered in just a quarter 
of the time it took to build the existing app. Our lean 
development methodologies, outcome-led approach 
and focus on user value were critical in successfully 
hitting the brand launch deadline.

A key objective in our development was to ensure 
satisfaction with existing users as well as providing 
a scalable platform to support innovation and future 
growth. Applying our proven methodology and armed 
with existing data as well as robust user research, we 
focused primarily on value to users rather than building 
features for features’ sake. This meant we were able 
to initially deliver the highest value features that really 
mattered to Shell customers, within the five-month 
timeframe to brand launch. 

An ongoing and lasting business benefit in this 
engagement has resulted from our ability to embed a 
culture of continuous improvement and collaboration 
with Shell Energy. This culture enables ideas to be 
evaluated and tested, and features built, integrated, 
and deployed in short release cycles.

Moving on from the successful brand launch, Shell 
Energy and Kin + Carta continue to collaborate 
closely and work as a team, evaluating and prioritising 
additional features and improvements to the app, 
staying true to outcome-driven innovation and putting 
the customer at the core of everything we do.  

Capabilities

S T R AT E GY

I N N OVAT I O N

C O M M U N I C AT I O N

2 7

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTT
T
R
R
O
O
P
P
E
E
R
R

C
C

I
I

G
G
E
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T
T
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A
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R
T
T
S
S

I

G
B
E
H
T
G
N
M
R
O
F
N

I

I

I

S
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C
A
G
E
L

I

E
H
T
G
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E

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2 8

Kin + Carta Annual Report and Accounts 2019

 
 
 
 
 
 
 
 
 
 
Across industries, enterprises in today’s business 
landscape generally fall into one of two camps. There 
are disruptors – digital natives who rewrite the rules of 
business in their category – and the disrupted – legacy 
organisations who often aspire to achieve the reach, 
growth and technological proficiency of the disruptive 
powers that threaten them.

It’s not about early adopters or fast followers. We  
help our clients capture the largest piece of the 
market-share pie by relentlessly matching and often 
surpassing the experiences of digital-first competitors 
for everyday consumers, as we’ve done for SilverRail  
as they look to maximise their share of rail customers  
in the UK and US.

Kin + Carta has served both groups and in doing so, is 
uniquely placed to deliver value through understanding 
the unique strengths and challenges of each.

The disruptors are renowned for understanding their 
customers and exploiting their data to deliver against 
individual functional and emotional needs. But they 
still need objective insights to get under the skin of 
the humans they seek to serve and particularly to 
understand their non-customers in an all-consuming 
drive for penetration. Consumer segmentation, 
customer journey mapping, positioning and message 
optimisation are all areas where we help these clients, 
to inform and support strategic planning processes.

In turn, that work with household brands like Facebook, 
Amazon, Apple and Google gives us a fascinating 
perspective on what it takes to disrupt, to be digital-
first and to mobilise an agile business at scale. And 
these insights inform the ways we challenge and 
support the legacy businesses as they seek to survive 
and flourish in a future that is very unlike their past.

We use this knowledge to reset paradigms and 
overcome myths that can stand in the way of legacy 
businesses’ transformation while working with our 
clients to understand and deliver against these critical 
elements:

New ways of working fuel success. We help our clients 
place as much attention on their internal cultures and 
processes as on their consumer. We help implement 
new ways of working that can energise the whole 
organisation. We’ve challenged ourselves to deliver 
a radical new agile insights approach which has 
transformed the way we work for Kraft Heinz allowing 
us to deliver value at speed.

Seamlessness and immediacy are key. We know you 
need a holistic approach to building entire customer 
journeys that make engaging with them easy and 
applicable to their customers’ daily activities. These 
insights have helped us support a major UK bank 
optimise the apps they’ve built to help customers 
consolidate debt and manage money more effectively.

Quality of service can make or break the customer 
experience. We place an emphasis on the quality and 
extent of the service our clients offer their customers 
to increase engagement and loyalty with their markets. 
To this end, we’ve helped the Virgin Group define 
and deliver consistent service delivery across all their 
brands through both online and offline channels.

Working closely with the world’s leading digital 
disruptors has challenged us to find new and distinctive 
ways to support many other clients across sectors. It’s 
one step in an exciting journey to continue delivering 
new and better services to both.

Capabilities 

S T R AT E GY

I N N OVAT I O N

C O M M U N I C AT I O N

2 9

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTKEY PERFORMANCE 
INDICATORS

1.

Cross-Specialism  
Deals

2.

Net Revenue  
by Sector

Definition:
Number of cross-specialism deals across the 
Connective.

Performance:
We have scaled our central sales, marketing, 
partnership and lead generation teams in order to 
achieve organic growth. 

40 cross-specialism deals valued at over £11 million  
in new net revenue were signed in the period. 

Link to Strategic Priorities: 

Definition:
Net revenue which focuses on five key sectors:

•  Healthcare 
•  Financial services 
•  Transportation

Industrial and agriculture

• 
•  Retail and distribution

Performance:
Our Innovation pillar meaningfully 
broke into the Healthcare sector for 
the first time with two seven-figure 
multi-year wins. We also expanded 
our Financial Services expertise in 
the UK, winning three of Europe’s 
largest banks as new clients. 

Link to Strategic Priorities: 

23%

26%

8%

9%

14%

20%

 Transportation

 Healthcare

 Other

  Financial 
Services

  Retail and    
Distribution

  Industrials and 
Agriculture

3.

Adjusted Operating  
Profit Margin

4.

Net Revenue Growth at  
Constant Currency

Definition:
This is defined as a percentage of Adjusted operating 
profit over net revenue.

Performance:
The Adjusted operating profit margin was 13% while 
we continue to fund investment to drive growth in the 
Connective (2018: 14%). Over the medium term, we 
expect operating profit margin growth to improve into 
low teens. 

Definition: 
Net revenue growth from continuing operations is 
measured using the same number of working days 
when comparing the current period to prior period on  
a constant currency basis.

Performance:
Net revenue growth on a like-for-like basis of billing 
days at constant currency was nil. There was a 
favourable currency impact of 2%.

Link to Strategic Priorities: 

Link to Strategic Priorities: 

3 0

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORT5.

Employee Net Promoter 
Score (‘eNPS’)

6.

Geographic  
Expansion

Definition:
eNPS based on employees’ likelihood to recommend 
Kin + Carta as an employer.

Definition:
Strategic expansion into new regions domestically and 
internationally. 

Performance:
Through a number of new employee experience 
initiatives, we have won seven Best Place to Work 
awards globally and raised the score of our Global 
eNPS by 50%. 

We continue to focus on the growth potential of our 
talent and our shared commitment to a triple bottom 
line (people, profits and planet).

Performance:
In the period, we launched a new Innovation office in 
Edinburgh, a new Communications office in Chicago 
and new Kin + Carta Advisory offices in New York and 
London. We now have all three of our core capabilities 
in the UK and US.

Link to Strategic Priorities: 

2019: 27
2018: 14
Link to Strategic Priorities:

Strategic Priorities

Organic Growth

Proposition

People

Platform

Expansion

Read more about Our Strategic Priorities 

on pages 18 and 19

3 1

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTFINANCIAL REVIEW

OVERVIEW
I am pleased to serve as the new Kin + Carta CFO  
and excited about the opportunity in front of us. We 
have the people, the client base and the appropriate 
strategy to capture significantly more growth from  
the DX market in the near term and coming years.  
We continue to make the necessary changes to 
position the Company for more reliable, and profitable 
future growth. 

The results that follow are discussed in terms of 
continuing operations. The results are for 362 days 
compared to the prior period of 371 days.

The Group’s statutory results for continuing operations 
are set out in the table below:

Revenue
Net revenue
Statutory profit/(loss) 
before interest and tax
Statutory profit/(loss) 
before tax
Basic profit/(loss) per 
share

362 days to 
31 July
2019

£172.9m
£148.3m

371 days to 
3 August
2018

£178.4m
£149.7m

£4.3m

£(28.2)m

£1.8m

£(31.2)m

0.73p

(22.09)p

The Group’s statutory profit before tax of £1.8 million 
(2018: loss of £31.2 million) includes Adjusting  
Items of £15.8 million (2018: £49.6 million), of  
which £13.2 million relates to non-cash items in  
the current period. Adjusting non-cash items include 
past service costs of £4.1 million related to the St Ives 
Defined Benefits Scheme (the ‘Scheme’), contingent 
consideration treated as remuneration of £2.4 million, 
and the amortisation of acquired intangibles of  
£6.7 million.

The Group prepares Adjusted results which, in 
management’s view, reflect how the business is 
managed and show the performance in a manner 
consistent with the previous year. Adjusted results 
exclude items such as costs related to restructuring 
activities, acquisitions made in current and prior 
periods, disposal of sites, impairment charges and the 
Scheme charges. Further details are provided in the 
Alternative Performance Measures section on pages  
36 to 41.

3 2

NET REVENUE AND ADJUSTED 
OPERATING PROFIT
Net revenue growth on a like-for-like basis of working 
days was 2% (£2.7 million), including a favourable 
currency impact of approximately 2%. Net revenue 
from clients outside of the UK increased from  
£72.6 million to £78.5 million, and now represents  
54% of Group net revenues compared to 48% in the 
prior year.

Adjusted operating profit was £19.9 million, or 13% 
of net revenue compared to £21.2 million and 14% in 
the prior year, reflecting higher investments in growth, 
restructuring in the Communication and Strategy 
businesses, as well as macroeconomic weakness in  
the UK market.

Central costs were £5.8 million (2018: £5.3 million). 
The Group has separately identified these central costs 
that cannot be directly attributed to the individual 
trading entities of the Group. Central administration 
costs represent 3.9% of Group net revenue, and 
comprise the costs of running a plc and certain 
functions retained in the centre.

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORT 
ACQUISITIONS
No acquisitions were made in the current 
period. However, the total current year 
cash outflow for businesses acquired 
in prior periods was £19.9 million. This 
includes a final payment of £3.4 million 
related to Solstice, and £16.5 million to 
settle the third deferred consideration 
payment for the TAB business. There 
remains at 31 July 2019 a liability of  
£2.0 million in relation to the final 
tranche of TAB’s deferred consideration. Subsequent  
to the period end in August 2019, the Group settled 
the remaining liability of £1.2 million in cash and issued 
a loan note for £0.8 million.

BALANCE SHEET
The net assets of the Group have increased from  
£81.4 million to £88.0 million primarily due to net 
profit after tax of £1.1 million and a net actuarial gain 
of £5.2 million related to the Scheme. Total assets  
have increased from £191.7 million to £194.5 million 
and total liabilities have decreased from £110.3 million 
to £106.9 million. Non-current assets consist largely  
of goodwill and intangible assets of £111.2 million 
(2018: £116.2 million).

TAX
The total tax charge for continuing operations was 
£0.7 million (2018: £1.2 million). A number of Adjusting 
Items are not deductible for taxation purposes. Further 
details are provided in the Alternative Performance 
Measures section on pages 36 to 41.

“We continue to make the necessary changes 
to position the Company for more reliable,  
and profitable future growth.”

The Group’s effective tax rate on the Adjusted profit 
before tax was 19.5% (2018: 19.8%) compared to the 
standard rate of corporation tax of 19% (2018: 19%) 
and federal US tax of 21% (2018: 21%) for the Group. 
The Adjusted tax charge was £3.4 million (2018:  
£3.7 million). The Group’s effective tax rate on 
Adjusted profit is lower than the prior period due  
to a decrease in UK and US statutory corporate  
income tax rates.

Net income tax of £0.3 million (2018: £5.4 million)  
was paid in the period.

DIVIDEND
The Board is recommending a final dividend of  
1.30 pence per ordinary share (2018: 1.30 pence) 
giving a total dividend of 1.95 pence (2018:  
1.95 pence) in respect of the 2019 financial period. 
The dividend is covered 4.7 times by 2019 Adjusted 
earnings. Subject to shareholder approval at the Annual 
General Meeting, the final dividend will be  
paid on 17 December 2019 to shareholders on the 
register at 22 November 2019, with an ex-dividend 
date of 21 November 2019.

3 3

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTFINANCIAL REVIEW

CONTINUED

PENSIONS
The Group closed the Scheme to new members in 
2002 and ceased future accruals within the Scheme in 
2008. The Group accounts for post-retirement benefits 
in accordance with IAS 19 Employee Benefits. The 
Consolidated Balance Sheet reflects the net surplus on 
the Scheme at 31 July 2019 based on the market value 
of the assets at that date and the valuation of liabilities 
using a discount rate based on AA non-gilt bond yields.

On an IAS 19 basis, the net surplus on the Scheme was 
£6.7 million (2018: surplus of £1.9 million) before the 
related deferred tax liability. The value of the plan assets 
increased to £385.9 million (2018: £353.5 million) due 
to the strength of investment returns. Approximately 
65% of the plan assets are invested in return-seeking 
assets providing a higher level of return over the longer 
period. Plan liabilities increased to £379.2 million  
(2018: £351.6 million) due primarily to the decrease in 
the discount rate used, partially offset by the impact of 
a reduction in assumed rates of future improvement in 
life expectancy. The increase in the accounting surplus 
is primarily attributable to the reduction in the assumed 
rate of future improvement in life expectancy of Scheme 
members.

The Scheme’s actuarial valuations determine the 
cash deficit recovery payments by the Group and 
the Scheme’s triennial valuation as of April 2019 is 
currently in progress. The Group currently makes deficit 
funding contributions of £2.6 million per annum and 
a contribution of £0.4 million per annum towards the 
costs of administration of the Scheme. On the disposal 
of the Books segment in April 2018, the Group made an 
additional contribution of £2.5 million to the Scheme.

The charge for the Group’s defined contribution 
schemes was £2.3 million (2018: £2.1 million) in  
the period.

CASH FLOW
Cash generated from operations was £9.0 million  
(2018: £25.8 million). The decline was due to the 
disposal of the Books and Marketing Activation 
segments in the prior period and an increase in 
working capital investment in the current period. Total 
dividends paid were £3.0 million (2018: £2.8 million). 
This consisted of a final dividend for the 2018 financial 
period of 1.30 pence per share and an interim dividend 
of 0.65 pence per share.

The capital expenditure incurred within the continuing 
business primarily related to the fit-out of new office 
space and the refurbishment of offices.

During the period, the Group sold a property in 
Redditch for a consideration of £7.2 million. This 
property was previously occupied by SP Group Limited, 
which was disposed of in the prior period.

3 4

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTNET DEBT
During the period, the Group successfully negotiated  
a new revolving credit facility of £85.0 million, expiring 
on 30 November 2022, on terms broadly in line with 
the previous agreement. The banking group consists of 
HSBC UK plc, Bank of Ireland and Fifth Third Bank.

Net debt increased during the year from £26.0 million 
to £38.4 million primarily due to payments of earnout-
related consideration of £19.9 million for the Solstice 
and TAB acquisitions, partially offset by the sale 
proceeds from the Redditch property. At 31 July 2019, 
Kin + Carta had drawn £60.4 million on its revolving 
credit facility, leaving an unutilised commitment of 
£24.6 million. The Group had cash and cash equivalents 
of £22.0 million.

At 31 July 2019, the ratio of net debt to EBITDA 
before Adjusting Items was 1.7 times (2018: 1.1 times) 
as shown in the Alternative Performance Measures 
section on pages 36 to 41.

Chris Kutsor

C H I E F   F I N A N C I A L   O F F I C E R
1   O C T O B E R   2 0 1 9

3 5

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTALTERNATIVE PERFORMANCE 
MEASURES

The Annual Report includes both statutory and Adjusted results. In the management’s view, the Adjusted results 
reflect the ongoing performance of the business, how the business is managed on a day-to-day basis and allows for 
a consistent and meaningful comparison.

The alternative performance measures (“APMs”) and key performance indicators (“KPIs”) are aligned to our strategy 
and are used to measure the performance of our business and are the basis for remuneration.

The Adjusted results exclude the items listed below as their inclusion could distort the understanding of the 
performance for the year and the comparison with prior years.

KEY ADJUSTMENTS FOR ADJUSTED OPERATING PROFIT, PROFIT 
BEFORE TAX AND EPS
Adjusted operating profit is calculated by adding back costs relating to restructuring activities, acquisitions made in 
prior periods, the disposal of surplus property, impairment charges, movements in deferred consideration and the  
St Ives Defined Benefits Pension Scheme. The tax effects of these adjustments are reflected in the Adjusted tax 
charge. The adjustments are detailed below:

1.  Profit on the disposal of property, plant and equipment and restructuring costs – these items are excluded 
in order to reflect the performance of the business in a consistent manner and how the performance of the 
business is managed on a day-to-day basis. They are not considered to be part of the core activities of the 
business. 

They have arisen as a result of initiatives to reduce the cost base and improve the efficiency and collaboration 
across the Group. The initiatives reflect a significant change in the organisational structure of a business area and 
are assessed on an individual basis and excluded from the Adjusted results.

2.  Amortisation of acquired intangibles and impairments – the amortisation and impairments of assets acquired 

through business combinations are excluded from Adjusted results. These costs are acquisition-related and are 
not part of the ongoing trading performance of the business. The amortisation of computer software is included 
within the Adjusted results as it is part of the ongoing trading performance.

3.  Contingent consideration required to be treated as remuneration, and increase in deferred consideration – our 
acquisitions, where deferred consideration arises, are structured such that the consideration is contingent on 
continued employment within the Group. Under IFRS 3 this is treated as an expense and therefore part of the 
statutory result. Where the purchase price has been determined and there is a subsequent increase or decrease 
arising from the payment of deferred consideration under IFRS 3 this is required to be expensed. We do not 
consider this to be part of the underlying trading performance.

4.  Administrative expenses related to the St Ives Defined Benefits Pension Scheme – the Scheme was closed to 
new members in 2002 and ceased future accrual in 2008. There are now less than five employees who are 
members of the Scheme and still employed by the Group. On the disposal of the Books segment Kin and Carta 
plc is the last remaining employer. The costs of the Scheme including administration costs, past service costs 
related to the Guaranteed Minimum Pension (‘GMP’) and pension finance charge/(credit) are not considered to 
be part of the ongoing performance of the Group and they are excluded from the performance measures. As such 
they are treated as Adjusting Items. The analysis of Adjusting Items from continuing operations is set out below:

3 6

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORT 
Adjusting Items description

Profit on disposal of property, plant and equipment
Amortisation of acquired intangibles
Expenses related to restructuring items
Impairment of goodwill and other assets
Contingent consideration required to be treated as remuneration
Increase in deferred consideration
Administrative expenses/(income) related to the St Ives Defined Benefits Pension Scheme
Total Adjusting Items added back to the statutory operating profit
Bank amortisation fees
Pension finance charge
Total Adjusting Items added back to the statutory profit before tax
Tax related to Adjusting Items
Total Adjusting Items added back to the statutory profit after tax

The key APMs frequently used by the Group for continuing operations are:

362 days to 
31 July
2019 
£’000

371 days to 
3 August 
 2018 
£’000

(1,771)
6,674
2,635
–
2,375
–
5,707
15,620
189
(30)
15,779
(2,772)
13,007

(1,542)
8,659
3,062
12,082
23,994
3,094
(31)
49,318
–
324
49,642
(2,436)
47,206

Like-for-like revenue: The measure is defined as the revenue from continuing operations using the same number 
of working days when comparing the current period to the prior period. The Company moved to calendar billable 
month reporting from August 2018; the previous reporting cycle comprised of 52/53-week years. The number of 
working days in the current period was 258 against a comparator of 265 days. The comparator revenue has been 
adjusted to reflect an equal number of working days.

Statutory revenue
Number of working days in the period
Number of working days in the current period
Like-for-like revenue
Like-for-like revenue %

Statutory revenue
Less Adjusting revenue
Adjusted revenue

362 days to  
31 July 
2019
£’000

172,874
258
258
172,874
(0.4)%

362 days to  
31 July 
2019
£’000

172,874
(763)
172,111

371 days to  
3 August 
2018 
£’000

178,355
265
258
173,643

371 days to  
3 August 
2018 
 £’000

178,355
(63)
178,292

Adjusting revenue includes revenue recorded after the decision to cease the operations of a subsidiary.

3 7

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORT 
 
 
ALTERNATIVE PERFORMANCE 
MEASURES CONTINUED

Adjusted net revenue: The measure is defined as revenue less project-related costs as shown on the consolidated 
income statement. Project-related costs comprise primarily of third party pass-through expenses and direct costs 
attributable to a project.

Adjusted revenue
Project-related costs
Adjusted net revenue

362 days to  
31 July 
2019
£’000

172,111
(24,090)
148,021

371 days to 
3 August 
2018
£’000

178,355
(28,614)
149,678

Like-for-like Adjusted net revenue: The measure is defined as the Adjusted net revenue from continuing operations 
using the same number of working days when comparing the current period to the prior period. The Company 
moved to calendar month reporting from August 2018; the previous reporting cycle comprised of 52/53-week 
years. The number of working days in the current period was 258 against a comparator of 265 days. The comparator 
revenue has been adjusted to reflect an equal number of working days.

Adjusted net revenue
Number of working days in the period
Number of working days in the current period
Like-for-like working days Adjusted net revenue
Like-for-like working days Adjusted net revenue growth %

362 days to 
31 July 
2019
£’000

148,021
258
258
148,021
1.6%

371 days to 
3 August 
2018
£’000

149,678
265
258
145,724

Like-for-like Adjusted net revenue at constant currency: The measure is defined as the Adjusted net revenue from 
continuing operations using the same number of working days when comparing the current period to the prior 
period at constant currency. The Company moved to calendar month reporting from August 2018; the previous 
reporting cycle comprised of 52/53-week years. The number of working days in the current period was 258 against a 
comparator of 265 days. The comparator revenue has been adjusted to reflect an equal number of working days.

Like-for-like working days Adjusted net revenue
Effect of constant currency
Like-for-like working days Adjusted net revenue at constant currency
Like-for-like working days Adjusted net revenue decline % at constant currency

362 days to 
31 July 
2019 
£’000

148,021
–
148,021

(0.3)%

371 days to 
3 August 
2018
£’000

145,724
2,711
148,435

Adjusted operating profit: This measure is defined as the operating profit or loss less Adjusting Items.

Statutory operating profit/(loss)
Add back total Adjusting Items excluding pension finance charge and tax
Adjusted operating profit

362 days to 
31 July 
2019 
£’000

4,265
 15,620
19,885

371 days to  
3 August 
2018 
£’000

(28,153)
49,318
21,165

3 8

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORT 
 
 
 
 
 
Adjusted profit before tax: This measure is defined as the Group net profit or loss before tax less Adjusting Items.

Statutory profit/(loss) before tax
Add back total Adjusting Items excluding tax
Adjusted profit before tax

362 days to 
31 July 
2019
£’000

1,777
15,779
17,556

371 days to 
3 August 
2018
£’000

(31,171)
49,642
18,471

Like-for-like Adjusted profit before tax: The measure is defined as the Adjusted profit before tax from continuing 
operations using the same number of working days when comparing the current period to the prior period. The 
Company moved to calendar month reporting from August 2018; the previous reporting cycle comprised of 52/53- 
week years. The number of working days in the current period was 258 against a comparator of 265 days. The 
comparator revenue has been adjusted to reflect an equal number of working days.

Adjusted profit before tax
Number of working days in the period
Number of working days in the current period
Like-for-like Adjusted profit before tax
Like-for-like Adjusted profit before tax %

362 days to 
31 July 
2019
£’000

17,556
258
258
17,556

(2.4)%

371 days to 
3 August 
2018 
£’000

18,471
265
258
17,983

Adjusted profit after tax: This measure is defined as the Group profit or loss after tax before Adjusting Items:

Statutory profit/(loss) after tax
Add back total Adjusting Items
Adjusted profit after tax

362 days to 
31 July 
2019
£’000

1,121
13,007
14,128

371 days to 
3 August 
2018
£’000

(32,394)
47,206
14,812

Adjusted basic earnings per share: This measure is defined as basic earnings per share after Adjusting Items.

Adjusted profit after tax
Weighted number of shares (‘000)
Adjusted basic earnings per share (pence)

362 days to 
31 July
2019
 £’000

14,128
153,307
9.22

371 days to 
3 August 
2018
£’000

14,812
146,654
10.10

3 9

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORT 
 
 
 
 
ALTERNATIVE PERFORMANCE 
MEASURES CONTINUED

Adjusted operating margin: This measure is defined as the percentage of Adjusted operating profit over net revenue.

Adjusted net revenue
Adjusted operating profit
Adjusted operating margin

362 days to 
31 July 
2019
£’000

148,021
19,885
13.4%

371 days to 
3 August 
2018
£’000

149,678
21,165
14.1%

Adjusted EBITDA: This measure is defined as the Adjusted operating profit or loss before depreciation, amortisation, 
finance expense and taxation. The amortisation charge is adjusted to remove the effect of the amortisation of 
acquired intangibles, which is included as an Adjusting Item.

The Adjusted EBITDA for 2018 has been determined on the basis of the continuing operations only for the purpose 
of calculating the ratio of net: EBITDA.

Adjusted operating profit
Add back depreciation and amortisation – continuing operations for the current year
Less amortisation of intangibles classified as Adjusting Items
Adjusted EBITDA

362 days to 
31 July 
2019
£’000

19,885
9,471
(6,674)
22,682

371 days to 
3 August 
2018
£’000

21,165
11,025
(8,659)
23,531

Net debt: This measure is calculated as the total of loans and other borrowings (both current and non-current), less 
cash and cash equivalents.

Loans – current liabilities
Loans – non-current liabilities
Cash and cash equivalents
Net debt

2019
£’000

–
60,416
(22,017)
38,399

2018
£’000

40,363
–
(14,398)
25,965

For the measurement of the bank covenants, cash and cash equivalents denominated in currencies other than GBP 
Sterling are translated at an average rate rather than at the period end spot rate used in the Consolidated Balance 
Sheet. The reconciliation is as follows:

Net debt
Foreign exchange difference between spot rate and average rate
Net debt for covenant purposes

2019 
£’000

38,399
(272)
38,127

2018
£’000

25,965
–
25,965

4 0

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORT 
 
 
 
Net debt to Adjusted EBITDA: This measure is calculated by dividing net debt by Adjusted EBITDA. The Adjusted 
EBITDA for the prior year is based on continuing and discontinued operations.

Adjusted EBITDA
Net debt for covenant purposes
Net debt to Adjusted EBITDA

362 days to 
31 July 
2019
£’000

22,682
38,127
1.68

371 days to 
3 August 
2018
£’000

23,531
25,965
1.10

4 1

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORT 
OUR POSITIVE IMPACT

BRINGING OUR PURPOSE TO LIFE
Our purpose is to inspire growth through 
connectedness. We have set out below the steps 
we are taking to make that real for our clients, our 
communities, our people, our shareholders and our 
suppliers. 

The Board continues its commitment to working in 
a socially responsible way. It is driven to ensure that 
corporate social responsibility (‘CSR’) is reflected in our 

business practices and that we have a positive impact 
on the environment in which we live and work, and on 
each of the Connective’s stakeholders.

In this report, we outline how we have continued the 
good practices that are embedded in our culture and 
ways of working, how there has been additional focus on 
this area over the past 12 months, and how we measure 
our impact and performance across non-financial key 
performance indicators, now and in the future.

OUR TRIPLE BOTTOM LINE INITIATIVE 

To provide structure, focus, and external validation 
for our efforts to become a triple bottom line 
business, the Connective is utilising the B Corp 
assessment and certification framework as a 
tool. This is a recognised, relevant and robust 
framework, suitable for the size and sectors of 
our specialisms, that allows us to measure current 
performance against stringent criteria in the key 
areas of governance, people, community, the 
environment, and the positive impact (or otherwise) 
of our work with clients. It also provides guidance 
for improvement initiatives in the areas where we 
may not currently achieve best practice, and allows 
us to plan a suitable, tailored route both to B Corp 
certification for each of our specialisms and beyond 
as we continue our journey to becoming a true triple 
bottom line business.

During the period, we reviewed current activities, 
identifying areas for improvement and agreeing 
action plans for each specialism to improve across 
a number of relevant areas. We have also noted 
areas of strength in each business, and we will be 
using these learnings to roll out consistent policies 
and behaviours across the Connective. Our Positive 
Impact report summarises our current practices and 
performance in each of the key areas where we can 
enhance our positive impact, together with plans for 
the future.

B Corporation (‘B Corp’): A globally recognised 
assessment framework to assist companies to 
become more responsible by considering the impact 
of their decisions on their clients, community, 
people, suppliers, and the environment.

Triple Bottom Line: giving consideration to people, 
profit and planet.

During the period, the Board agreed that a greater 
emphasis on social responsibility and the positive 
impact of the Connective was a core strategic area 
that would enhance the Connective’s effectiveness 
and deserved additional focus and resource. A 
Head of Responsible Business was appointed to 
the Connective’s CSR function, reporting to the 
Chief Connective Officer, with responsibility for 
the assessment and improvement of our impact on 
all of our stakeholders and the environment. As a 
result of the initial assessment, the long-term goal 
was set to achieve B Corp certification for each of 
our specialisms, with a view to each business having 
a greater triple bottom line focus, and striving to 
use our business as a force for good for all of our 
stakeholders.

We strongly believe that becoming a triple bottom 
line business will have numerous benefits across the 
organisation as well as in society, and will ultimately 
be an important factor in driving:

•  Engagement among our teams, across the 

Connective, and with our clients.

•  Growth opportunities for our people as well  

as our service lines.

• 

Increasing success and the future 
competitiveness of the Connective.

4 2

Kin + Carta Annual Report and Accounts 2019

STRATEGIC REPORTOUR PRACTICES AND PERFORMANCE

OUR CLIENTS

Across the Connective, we undertake a wide range 
of services for our clients, who are located around 
the world and in various sectors. In each case, we 
endeavour to provide the highest level of advice and 
support to optimise opportunities and solve problems 
for each of our customers. In addition, we strive to 
identify further areas where we may be able to assist. 
In the future, we plan to take our services further, 
with tailored recommendations for each of our clients 
in every project about how they might increase their 
positive impact on society or on the environment with 
their own products. We will also record the proportion 
of our own work which can be classified as positive 
impact, so we can consider if and how we can improve 
in this area in future years.

We have well-established practices to promote 
responsible business with our clients. The CEO of  
each of our specialisms has signed up to the 
Connective’s Anti-Corruption and Bribery Policy, which 
sets out best practice in areas such as the prohibition 
of facilitation payments and political donations. 

OUR PEOPLE

Kin + Carta provides expert advice as well as innovative 
technological and communications solutions to our 
clients, in each case originally developed by our people. 
We recognise that our success depends on their quality. 
As a result, we undertake to and generally succeed in 
recruiting, retaining, and progressing the best people 
across all our specialisms. We make a significant 
investment in creating an inclusive, progressive and 

engaging environment in each of our offices, and look 
to live our shared values across all our specialisms and 
geographies. Being connected, compassionate and 
courageous together allows us to enjoy our work, our 
community, and our client relationships. 

As part of the B Corp assessment process, we undertook 
a detailed review during the year of all relevant aspects 
of each specialism’s relationship with its employees, 
including: compensation and financial security, benefits, 
diversity and inclusion, training and career development, 
health and wellness, safety, communication, working 
flexibility, satisfaction and engagement, and culture.  
As a result, we are developing plans for each specialism, 
and for the Connective as a whole, to improve aspects  
in each of these areas where necessary or desired, with  
a view to achieving industry-leading status.

Employee Experience and 
Engagement
The Connective promotes positive employee experience 
across learning and development, feedback and appraisals, 
health and wellbeing, social occasions, flexible working 
arrangements, and the office environment, in addition to 
competitive remuneration packages and incentives.  

Our investment in our people is in line with our long-term 
goal to become an internationally recognised best place 
to work. Understanding the views of our employees 
and maintaining a regular and open dialogue is central 
to achieving this goal. We undertake six-monthly 
engagement surveys to understand employee perceptions 
of the business. The findings are subsequently reported 
to the Board and key initiatives are agreed for progress. 
We have also continued to develop the channels through 
which employees can learn more about our business and 
performance and provide opportunities to ask questions. 

4 3

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTOUR POSITIVE IMPACT

CONTINUED

We have launched ‘All Kin’ employee town halls in 
addition to issuing regular internal announcements,  
videos and podcasts that deliver short, sharp summaries 
of news across the Connective. 

During the period, we have run numerous initiatives 
to enhance employee experience. A key focus of the 
Connective’s Employee Experience Leads has been 
providing support to, and driving awareness initiatives 
on the resources available to, employees within the 
Connective on wellbeing or mental health matters. 
Senior management and Employee Experience Leads 
also attended mental health first aid training. This 
programme will continue to run and be strengthened. 
In addition, our Global Citizenship programme has laid 
the legal and operational foundations to enable the 
movement of our employees across the Connective. 
This, coupled with our increasingly collaborative 
approach across the specialisms and peer learning 
drives, will, we believe, increase the knowledge and 
skills levels, and job satisfaction, among our teams. 

Diversity and Inclusion
As at 31 July 2019, we employed 1,438 people 
including 1,356 full-time and 82 part-time employees. 
The Connective is committed to promoting equality 
of opportunity for all employees and job applicants, 
supported by its Equal Opportunities Policy. The 
objective of the policy is to ensure no job applicant 
or employee receives less favourable treatment on 
the grounds of age, disability, sex, sexual orientation, 
marital or civil partner status, race, colour, nationality, 
religion or belief. Employees who become disabled 
during their working life will remain in employment 
wherever possible, and will be assisted with occupational 
rehabilitation and retraining. Wherever practicable,  
the Connective will modify procedures or equipment  
to maximise an individual’s full capabilities.

Connective Employees

Senior Management

Board Composition

0.1%

39.6%

31.3%

22.2%

60.3%

68.7%

77.8%

 Males  

 Females  

 Non-binary  

867

569

2

4 4

 Males  

 Females  

33

15

 Males  

 Females  

7

2

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTIntegrity and Human Rights
We continue to formally protect the interests of our 
employees through our Dignity at Work Policy, which 
ensures the Connective provides a working environment 
free from harassment and bullying as well as a clear 
procedure to tackle such behaviour. Our Speak Up Policy 
is readily available to all employees to ensure they can 
confidentially raise any concerns about the business. 

OUR COMMUNITY

The Connective has various initiatives to support 
charities, including: setting and then donating an 
annual budget to charities serving communities in 
which the Connective operates or to which employees 
or clients have a particular affinity; matching the total 
contribution made by the Chairman from forgoing 
a proportion of his fees; and supporting fundraising 
events for charities nominated by employees.

In recent years, each of our specialisms have engaged 
with charitable projects in their local communities, 
and those further afield in some instances, through 
individual fundraising, volunteering or company 
donations. These contributions have covered a broad 
range of deserving causes, and the provision of time has 
ranged from practical volunteering activities to strategic 
advice for charities. 

During the year, the Connective made donations of 
varying sums to a spectrum of charities including 
Cancer Research UK, Crisis, Ronald McDonald House 
and Save the Children.

In the future, the Connective also plans to record the 
amount of time donated to charities, such that we can 
better identify our impact to optimise the results for 
those causes we support.

OUR SUPPLIERS

The Connective is committed to building strong 
working relationships with its suppliers, ensuring that 
we are aligned on quality, delivery, innovation, risk and 
compliance. Our principal suppliers complete  
a questionnaire covering financials, conflicts of interest, 
and other relevant information. They are also required 
to adhere to our Anti-Corruption and Bribery Policy, 
as mentioned above, and our Ethical Trading Policy. 
The Ethical Trading Policy sets out our ethical and 
compliance values, such as promoting trade and use 

of goods which are produced and marketed under 
conditions that are socially, environmentally and 
financially responsible; and considering the social and 
economic wellbeing of current and future generations 
through our business practices. 

We are committed to ensuring that there is no slavery 
or human trafficking within our supply chains and we 
expect our suppliers to adhere to the Modern Slavery 
Act 2015 (‘MSA’). We have undertaken steps, as far as is 
reasonable and practicable, to ensure the requirements 
of the MSA are implemented within  
our supply chain. 

The Company Secretary maintains a Bribery Risk 
Register, which is refreshed annually and reviewed by 
the Board together with a report from the Head of 
Internal Audit on how the Connective’s Anti-Corruption 
and Bribery Policy has been applied during the year. The 
Internal Audit function follows up any high-risk areas 
identified from this exercise.

Payment terms granted to suppliers are negotiated 
according to the amount at risk and the financial 
strength of the supplier concerned, which will be 
adhered to, provided that they perform in accordance 
with the agreed terms. The average creditor days 
outstanding at 31 July 2019 for the Group was 59 days 
(2018: 71 days). 

OUR SHAREHOLDERS

The Board believes in maintaining good relationships 
with its shareholders. Effective two-way communication 
with institutional shareholders and analysts takes  
place through regular presentations involving the  
Chief Executive Officer and the Chief Financial Officer.

The Board receives an investor relations report at each 
of its regular meetings. The Chief Executive Officer and 
the Chief Financial Officer conduct biannual analysts’ 
briefings and, where appropriate, meet the Company’s 
major shareholders to further explain the Connective’s 
investment proposition. A number of major shareholders 
have accepted the opportunity to meet Non-Executive 
Directors including the Chairman.

The Annual General Meeting is regarded as an 
opportunity to communicate directly with shareholders 
and the chairs of the Audit, Nomination and 
Remuneration Committees are available at each meeting 
to answer shareholders’ questions.

Those shareholders that have an obligation to notify the 
Company of their voting interests are shown on page 97.

4 5

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTOUR POSITIVE IMPACT

CONTINUED

Health and Safety Management
Targets have been set for the Accident Incident Rate 
(‘AIR’)1 and the Accident Severity Rate (‘ASR’)2 for the 
Connective. To assist in reducing workplace accidents, 
each office completes formal monthly workplace 
inspections and risk reduction advice is provided by  
the Connective’s HS+E Advisor. 

To reflect our commitment to employee wellbeing, since 
January 2019 we have included any absences due to 
work-related stress in quarterly HS+E reports to the 
Board. The Connective has invested in training Mental 
Health First Aiders within each of its offices to improve 
resilience and help our people recognise and respond 
effectively to mental health matters.

 Accident Incident Rate:

2018/19: 1.94

Target Rate: less than 3

Accident Severity Rate:

2018/19: 110

Target Rate: less than 500

1.  Accident Incident Rate (‘AIR’) – All classes of work-related injury 
accident, including agency workers but excluding contractors 
and other third parties. Headcount includes agency workers but 
excludes contractors and other third parties. AIR is calculated as 
total accidents 5 100,000/total worked hours.

2.  Accident Severity Rate (‘ASR’) – Total lost hours due to any work-
related injury accident counted from the next scheduled shift or 
working day. Hours are as recorded using a standard working day. 
Total worked hours includes hours worked by agency workers but 
excludes contractors and other third parties. ASR is calculated as 
total lost hours 5 100,000/total worked hours.

HUMAN RIGHTS
Ethical values and integrity are central to our businesses 
both in the UK and abroad. As a socially responsible 
business, we recognise that we must operate legally, 
ethically and to approved policies at all times in order 
to deliver our customers the best service, consistent 
quality and confidence that the people who make and 
sell our products are not being exploited or exposed. 
Our Ethical Trading Policy establishes the principles 
that we expect our employees, contractors, agents, 
suppliers, consultants and other connected third parties 
to comply with (see page 45). To protect the rights of our 
employees, we have an Equal Opportunities Policy (see 
page 44). 

The Company’s Modern Slavery Act Policy Statement 
is published on its website at www.kinandcarta.com in 
accordance with section 54 of the Modern Slavery Act 
2015 (‘MSA’). The Company is completely opposed to 
any form of slavery and human trafficking and the Group 
will not knowingly do business with any organisation or 
body involved in slavery and human trafficking.  

The Connective had no human rights issues during  
the period. 

HEALTH, SAFETY AND 
ENVIRONMENTAL (‘HS+E’) 
MANAGEMENT
The Connective is committed to avoiding harm to 
people and reducing the impact of its operations on the 
environment. HS+E management has equal importance 
with the commercial, operational and financial aspects of 
our activities.

Our transformation to an exclusively digital business has 
reduced our risk profile following the disposal of the print 
operations during the prior year. This transformation 
was addressed in our reviewed HS+E Policy Statement 
in August 2019 and a supporting HS+E Framework 
Policy document, which stipulates the organisation 
and arrangements for managing the health, safety and 
environmental risks of the Connective.

HS+E performance is reviewed on a quarterly basis by 
the Board. This performance review includes: accident/ 
incident rates, legal compliance, corrective action taken 
or required, and policy development.

4 6

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTIntensity Ratio 2018/19 compared to 2017/18 

5.00

4.50

4.00

3.50

3.00

2.50

2.00

1.50

1.00

0.50

0.00

g
u
A

t
p
e
S

t
c
O

v
o
N

c
e
D

n
a
J

b
e
F

r
a
M

r
p
A

y
a
M

n
u
J

l

u
J

2018–19

2017–18

The Connective will continue to explore practical 
and cost effective ways to reduce carbon emissions 
resulting from its operations.

Water consumption will no longer be included in 
the Annual Report with the organisation no longer 
operating industrial processes. 

Environmental Management
An environmental aspect and impact assessment was 
developed for the Connective to assist in the setting of 
environmental objectives and targets. Significantly, and 
as referenced on page 42, the Connective has targeted 
achievement of B Corp certification to demonstrate 
its commitment to a high standard of environmental 
performance.

Carbon Reporting
This is the first year of reporting under the UK 
Government’s Streamlined Energy and Carbon 
Reporting (‘SECR’) policy under the Companies 
(Directors’ Report) and Limited Liability Partnerships 
(Energy and Carbon Report) Regulations 2018. The 
Connective’s footprint is calculated in accordance 
with the Greenhouse Gas (‘GHG’) Protocol and 
Environmental Reporting Guidelines, including 
streamlined energy and carbon reporting guidance. 
Activity data has been converted into carbon emissions 
using factors that enable the calculation of the tonnes 
of carbon dioxide equivalent (‘tCO2e’) produced. 
Calculating the tCO2e allows the different greenhouse 
gases to be compared on a like-for-like basis relative  
to one unit of CO2.

Breakdown of Emissions by Scope (tCO2e)
Of the 536 tCO2e emitted during the period, 88% was 
through electric consumption (scope 2 emissions), 
11% was from the combustion of natural gas (scope 1 
emissions), and 1% was from travel in employee-owned 
vehicles (scope 3 emissions).

1%

11%

88%

 Scope 1 

 Scope 2 

 Scope 3 

tCO2e 58
tCO2e 471
tCO2e 7

Intensity Ratio
The intensity ratio (all emissions divided by turnover) of 
the transformed business is significantly lower than the 
previous operation. 

In comparison to the prior period, carbon emissions 
for the period ended 31 July 2019 were 18% lower 
and gave an intensity ratio 3.1. To enable an accurate 
comparison of the Connective’s carbon emissions for 
the reporting period versus the prior period, emissions 
produced from the print operations were removed from 
2017/18 source data.

4 7

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTT
R
O
P
E
R

C

I

G
E
T
A
R
T
S

:

Y
D
U
T
S
E
S
A
C

T
C
A
P
M

I

I

B
O
R
A
N

I

E
M
M
A
R
G
O
R
P

The Kenyan part of the  
Impact Programme at  
Kin + Carta Solstice 
provides employees with 
an opportunity each year to 
deliver on inspiring projects 
outside our usual client work. 

Each year, Kin + Carta Solstice 
selects two to three Nairobi-
based companies that: 

a) believe digital is imperative 

to their business 
outcomes; and

b) are making a positive social 
impact in their community.

4 8

Kin + Carta Annual Report and Accounts 2019

 
 
 
 
S
T
R
A
T
E
G

I

C

R
E
P
O
R
T

For each of these Kenyan companies, we discuss and 
identify with them a digital problem that we can help 
them to solve. We then form agile teams and commit 
to remote, pro-bono work with the companies, so we 
can work together to achieve the best solutions. The 
programme closes with two weeks on the ground in 
Kenya with our partner companies – which is often a 
chaotic but enjoyable blend of teaching, discovering 
and building. 

Kin + Carta team: an interdisciplinary mix of 11  
Kin + Carta Solstice employees (including strategists, 
developers, researchers and consultants).

Our 2019 local company partners:

•  Twiga: One of Nairobi’s fastest tech startups, Twiga 
is successfully bridging the gap between farmers 
and vendors, minimising food waste and offering 
above market price for producers at a competitive 
rate for consumers. Twiga stands as a catalyst for 
change within the retail and agtech sectors by 
connecting farmers with vendors through emerging 
technology.

• 

Internet of Elephants (‘IOE’): While conservation 
efforts receive more funding and are top of mind 

in major cities like Nairobi, IOE is reaching other 
locations typically unconnected with conservation. 
Augmented reality and data visualisation products 
are used to create an engaging new way for the 
public to connect with wildlife.

•  GrowthAfrica: A long-term partner of the 

programme, GrowthAfrica is Nairobi’s leading 
accelerator focused on growing successful 
enterprises, innovations and entrepreneurs across 
Africa. Through business acceleration, strategic 
advice and access to investments, they have been 
a consistent partner in introducing Kin + Carta 
Solstice to new businesses with digital challenges 
and future opportunities for the programme.

This has been one of our highest impact programmes 
to date. Internally, we have measured success against 
marketing reach, recruiting value and employee 
retention. Externally, we measure the programme 
improvement against how we qualify partners, 
alignment on the problem to solve and real business 
outcomes. We’re happy to announce the Chief 
Technology Officer of Twiga, Caine Wanjau, will 
be involved as a speaker at our upcoming annual 
conference, FWD.

Kin + Carta Annual Report and Accounts 2019

4 9

 
PRINCIPAL RISKS AND 
UNCERTAINTIES

APPROACH TO RISK MANAGEMENT
Kin + Carta has policies and procedures in place to ensure that risks are properly identified, evaluated and managed 
at the appropriate level within the business. Our risk management framework, which is reviewed by the Audit 
Committee, is described on pages 62 and 63. Formal half-yearly reviews and discussions on risks and challenges 
facing the Connective are undertaken by the Board in addition to considering specific risk matters at each Board 
meeting. The risk register includes risks that are specific to the holding company, such as corporate financing, 
in addition to risks escalated from the specialisms which could have a material effect on the Connective. Risks 
pertinent to the specialisms are further considered by the Executive Directors during quarterly presentations by 
each operating business. The presentations include an update on the forecast, current market conditions, strategic 
direction and an annual SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis.

The longer term viability of the Company has been assessed by the Board over a three-year period during the year. 
Details of this review are on page 96.

RISK  
OVERSIGHT

RISK  
ASSURANCE

RISK OWNERSHIP 
AND CONTROL

EXECUTIVE 
DIRECTORS AND 
SPECIALISM 
MANAGERS

Our Executive Directors and 
specialism managers identify 
risks and are responsible 
for day-to-day operational 
supervision, which includes the 
identification, mitigation and 
management of risk.

BOARD

INTERNAL  
AUDIT

Our Internal Audit function 
gives assurance over our risk 
management, control and 
governance processes and 
systems.

The Board has overall 
responsibility for risk 
management. It is responsible 
for carrying out a robust 
assessment of the principal 
risks facing the Connective, 
including those threatening our 
ability to achieve our business 
model, strategic objectives, 
solvency and liquidity. The 
Board sets and monitors the 
risk appetite.

AUDIT  
COMMITTEE

On behalf of the Board, the 
Audit Committee reviews 
the effectiveness of the 
Connective’s internal control 
and risk management systems.

5 0

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTHEAT MAP

y
t
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m

I

b
a
b
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P

4

1

6

8

3

5

7

2

10

9

Impact

RISK
1  Growth

2  Scalability

3  Assimilation

4  Economy and Volatility

5  Clients

6  Our People

7  Brand and Culture

8  Finance

9  Pension Scheme

10  Data Security and GDPR

RISK APPETITE
Risk appetite is the degree of risk we consider appropriate and acceptable to achieve our strategic objectives. As  
part of its annual risk assessment, the Board has considered and reviewed the nature and extent of its risk appetite.  
The outcome of this exercise informs decision-making across the Connective, providing direction and boundaries 
that help to set the level of mitigation needed. The Connective’s risk appetite across the principal risks was not 
altered materially during the period following consideration by the Board. Risk appetite is subject to ongoing 
review by the Board, which takes into account changes to the economic environment, strategic progress and the 
performance of the specialisms.

The Board seeks to minimise liquidity risks and risks associated with the welfare of our people; it consequently has  
a particularly low risk appetite in these areas. For liquidity risk, we have detailed procedures for monitoring 
headroom in the bank facility and the associated leverage and interest cover covenants. The Connective model 
facilitates the opportunity for our people to work in different areas within the organisation and to gain from wider 
experiences. In other aspects, such as growth initiatives, the Board has a greater risk appetite and sets the level 
of mitigation accordingly. Mitigation of risks associated with growth initiatives has included strengthening the 
Board and senior management, with several significant appointments having been made during the period. These 
appointments are described in more detail on pages 70 and 71. Thus, the Board accepts a managed risk profile, while 
attempting to mitigate risks effectively, as we seek to deliver our strategic goals.  

5 1

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTPRINCIPAL RISKS AND 
UNCERTAINTIES CONTINUED

The table below details the Connective’s principal risks and the key mitigating activities in place to address them. The 
changes in the risk ratings from the Board’s assessment in the prior period have been highlighted. 

No new key risks have been added to the register during the period. However, the Board is mindful of the potential 
impact of the pace of change as the business transforms and has considered this in its review of the principal risks. 

Risk

Description

Mitigating activities

1  GROWTH

 ↔

2  SCALABILITY

 ↔

The business continues to undertake  
a number of initiatives to support its 
strategy and growth model. It is important 
that our specialisms continue to identify 
new business opportunities and partnership 
channels to maximise potential growth. 

Growth initiatives may be underinvested 
or not pursued in the right sectors or 
territories and may therefore fail to  
deliver growth.

Achieving scalability within our specialisms 
is important in order to pursue a high 
growth strategy. While included as a risk, 
achieving greater scalability is also an 
opportunity for the Connective.

Digital Transformation businesses may not 
have sufficient scale within their sectors  
to secure substantial customer contracts.

3  ASSIMILATION

 ↔

During the prior period, six businesses were 
successfully merged into two specialisms, 
AmazeRealise and Edit. The Connective 
continues to identify areas for assimilation 
and integration to create a solid platform 
for growth.

Short-term impacts from integrating 
businesses and functions could manifest 
in the form of temporary challenges 
as cultures are merged and logistical 
considerations are managed.

•  Further investment in new business 

functions.

•  Embedding the Connective proposition 
to encourage collaborative behaviour 
and growth opportunities, supported by 
the appointment of Charlie Wrench, our 
first Chief Connective Officer.

•  Detailed budgets and three-year plans 
submitted to the Board for review.

•  Stringent selection criteria followed for 
pursuing acquisitions that fit within the 
Connective’s strategy and culture. 
•  Collaboration between specialisms  
such as working on joint pitches.

•  Organic growth of businesses through 
recruitment drives and opening of new 
offices. 

•  Bringing businesses and functions 

closer together under a single senior 
management team (such as in Data)  
to achieve a greater combined scalable 
offering.

• 

Investment in high growth Digital 
Transformation businesses and greater 
focus on securing longer-term contracts 
with a greater emphasis on recurring 
revenue.

•  Office moves to accommodate new 

specialisms in the same location while 
enhancing the working environment.

•  People-focused initiatives and bonding 
to encourage a uniform culture with 
shared values across the Connective.

•  Developing processes and procedures  

to increase efficiency.

• 

Identifying and facilitating resource 
requirements to manage the changes 
being implemented.

5 2

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTRisk

Description

4  ECONOMY  
 AND 
VOLATILITY

Challenging economic conditions may 
inhibit growth and create uncertainty. This 
could lead to volatility in earnings.

 ↑

Uncertainty in the economy, largely 
associated with Brexit, could result in 
marketing campaigns or projects being 
cancelled or deferred at short notice. 
While the Connective does have long-term 
contracts with clients, the level of spend 
is predominantly at the client’s discretion 
rather than being derived from guaranteed 
sales volumes.

5  CLIENTS

 ↔

The Connective has a number of key clients 
in each of its specialisms. Competitive 
pressure may result in the loss of a key 
client. 

Should the Connective lose a number of its 
key customers or key suppliers, this could 
have a material impact on its finances. 
However, for the period ended 31 July 
2019, no single customer accounted for 
more than 6% of revenue. 

Mitigating activities
•  Diversification into markets that are 
capable of delivering profit growth 
with an increasing range of marketing 
companies. 

•  Diversification through growth in the 

US and other overseas locations, where 
client demand warrants it. 

• 

Investment in a wider range of services 
offered to clients. 

•  A continual review of the Connective’s 

cost base. 

•  Secure more long-term client 

relationships and contracts with a 
greater emphasis on recurring revenue. 

•  Seek to increase market share by 

investing in sophisticated and targeted 
sales lead generation. 

•  A regular review of performance of 
all businesses against their budgets, 
monthly forecasting and implementing 
remedial action, where needed.
•  Encourage collaborative behaviour 

across the Connective’s specialisms  
to strengthen our ability to anticipate 
our clients’ needs and offer them tailored 
solutions to distinguish the Connective’s 
marketing offering from its competitors. 

•  Achieve or exceed service level 

agreements with clients.  

•  Broaden our capabilities, providing 

marketing solutions in support of our 
clients’ marketing strategies.   

•  Avoid over reliance on any single client.  

• 

Implement bespoke propositions  
for securing the renewal of key client 
contracts, providing Connective support 
where appropriate. 

•  Conduct client satisfaction surveys.

5 3

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTPRINCIPAL RISKS AND 
UNCERTAINTIES CONTINUED

Risk

Description

6  OUR PEOPLE

 ↔

Retaining and recruiting staff is a key 
priority for the Connective as it continues 
to invest in new and existing service 
orientated businesses.  Following the 
disposal of the legacy print businesses 
in the prior year, the Connective is now 
entirely a people-focused business.

A failure to attract, develop and retain 
employees with the necessary talent  
would impact the ability of the specialisms, 
and Connective as a whole, to deliver the 
services sought by our clients and support 
the growth of the business.

7 BRAND AND               

CULTURE

In October 2018, the Company launched a 
rebrand. It is vital that the brand architecture 
is cohesive and easily understood by 
customers and top talent globally.

If the brand and culture do not resonate 
with the Connective’s stakeholders, 
business opportunities may be missed  
to competition. 

The Company’s ability to trade may be 
compromised by a lack of cash funds. 
Being able to finance working capital and 
carry out operations is fundamental to the 
Connective.

The Company has a Defined Benefits 
Pension Scheme (the ‘Scheme’), which is 
currently in a funding deficit. The volatility 
of the Scheme’s deficit is impacted by the 
inflation rate, changes in the discount rate 
derived from gilt yields and changes in 
actuarial assumptions, such as mortality.

An increase in the deficit could lead to 
higher contributions being made by the 
Company.

 ↔

8  FINANCE

 ↔

9 PENSION 
SCHEME

 ↔

5 4

Mitigating activities
• 

Implement appraisals and fulfil training 
needs where identified. 

•  Develop a collaborative culture across 

the Connective’s specialisms.

•  Emphasis on becoming a triple bottom 
line business and enhancing employee 
experience. 

•  Operate discretionary share-based 

incentive schemes, and other benefits. 

•  Pay part of consideration in shares to 

vendor directors of acquired businesses, 
with ‘lock-in’ obligations.

•  Ability for people to second or transfer  
to different specialisms which is enabled 
by the makeup of the Connective.
Involving the operating businesses with 
the rebranding and its launch through 
undertaking a thorough consultation 
process.

• 

•  Strong leadership alignment at the top 

of the organisation to demonstrate that 
the Connective’s purpose is to serve 
its employees and not the other way 
around.

•  Conduct half-yearly ‘going concern’ 
reviews and longer-term viability 
assessments.

•  Continually monitor Kin + Carta’s  
performance against its banking 
covenants. 

•  Undertake monthly reviews of working 
capital, cash forecasts and headroom  
on banking covenants. 

•  Periodically review the Connective’s 

financial KPIs with its bankers.

•  Agree deficit recovery plan with the 

Pension Scheme Trustee. 

•  Regularly engage the Trustee directors 
in discussions on the Connective’s 
performance. 

•  Contribute to discussions on the 
Scheme’s investment strategy. 

•  Proactively seek to limit the growth  

in the pension liability.

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORTRisk

Description

10 DATA  

SECURITY  
AND GDPR

 ↑

Failure to adequately protect, prevent 
or respond to a data breach or cyber 
attack would expose the Connective to 
non-compliance with the General Data 
Protection Regulation (‘GDPR’), reputational 
damage, fines, disruption to the business 
and/or the loss of information for our 
clients, employees or business. 

It is vital that we continue to educate 
our people, maintain vigilance across the 
Connective and scrutinise our existing 
capabilities to reduce the likelihood 
of attack or breach in a fast-changing 
environment with regularly evolving 
external threats.

Mitigating activities
• 

IT functions in place around the Connective 
with responsibility to protect data (e.g. 
encryption, firewalls, restricted access).

•  Employee awareness drives and training 
regarding data protection and education 
on external threats.

•  Periodic reviews by Internal Audit, 

utilising in-house IT as well as specialist 
external consultants. Cyber security and 
IT questionnaire completed periodically 
by subsidiaries to highlight areas 
of potential risk, together with any 
mitigating actions performed in order  
to address this risk.

•  A Data Protection Officer in place for 

the Connective to assist with its GDPR 
compliance and to provide a report to 
the Board prior to each Board meeting.

•  GDPR audits and the rolling out of new 
policies, processes and procedures.

Key to change in risk level: 

 ↑

Higher 

 ↔

No Change 

 ↓

Lower

NON-FINANCIAL INFORMATION REGULATION
Under sections 414CA and 414CB of the Companies Act 2006, as amended by The Companies, Partnerships and 
Groups (Accounts and Non-Financial Reporting) Regulations 2016, we must include in our Strategic Report certain 
non-financial information. Information required by these Regulations is included in Our Business Model (pages 10 
and 11), Our Positive Impact (pages 42 to 49) and our Principal Risks and Uncertainties reports (pages 50 to 55).

This Strategic Report on pages 8 to 55 was approved by the Board of Directors and signed on its behalf by

J Schwan

C H I E F   E X E C U T I V E   O F F I C E R
1   O C T O B E R   2 0 1 9

5 5

Kin + Carta Annual Report and Accounts 2019STRATEGIC REPORT 58

64

 66

 70

 72

75

95

 99

Letter from Chair of 
Remuneration Committee 

Audit Committee Report 

Directors’ Remuneration  
Report 

Report 

Nomination Committee  
Report 

Directors’ Report 

Board of Directors 

Statement of Directors’ 
Responsibilities 

E Corporate Governance  
C
N
A
N
R
E
V
O
G
E
T
A
R
O
P
R
O
C

5 6

Kin + Carta Annual Report and Accounts 2019

 
Kin + Carta Annual Report and Accounts 2019

5 7

CORPORATE GOVERNANCE REPORT

DEAR SHAREHOLDER
The Board invests a significant amount of time 
maintaining high standards of governance, in 
recognition of the value that it can add to the success 
and sustainability of performance as well as the 
reputation of the Group’s business. I am pleased, 
therefore, to introduce our Corporate Governance 
Report for the period ended 31 July 2019 (‘the period’), 
which includes individual reports from the Chair of 
each of the Audit Committee, Nomination Committee 
and Remuneration Committee on pages 66 to 94.

BOARD OF DIRECTORS AND  
ITS MEMBERSHIP
The Board meets at regular intervals and is responsible 
for overall Group strategy, acquisitions and divestments, 
major capital projects, risk and financial matters. Senior 
executives within the Group make regular presentations 
to the Board to apprise the Directors on their markets 
and how they serve them, growth opportunities and 
future challenges and how they propose to address 
them. All Directors receive agendas and papers in 
advance of each meeting. Following the meeting, 
detailed minutes are recorded and actions followed up.

The Board is satisfied that it has an effective and 
appropriate balance of skills and experience and that, 
throughout the period, each of the Company’s Non-
Executive Directors was independent in character and 
free from any business or other relationship which 
could materially interfere with the exercise of his or 
her judgement. In reaching this opinion, the Board 
considered the nature of the Non-Executive Directors’ 
other appointments, any potential conflicts of interest 
they have identified and their length of service. 
Their individual circumstances were also assessed 
against the independence criteria set out in the UK 
Corporate Governance Code 2016  (the ‘Code’). The 
Non-Executive Directors have a clear understanding of 
their roles and responsibilities, which are appropriately 
documented. The Non-Executive Directors met during 
the period, without any Group executive being present. 
During the period, Mike Butterworth fulfilled the role 
of Senior Independent Director to 31 December 2018. 
He was succeeded by Helen Stevenson who became 
Senior Independent Director on 1 January 2019.

5 8

The roles of Chairman and Chief Executive Officer are 
separate and distinct, and an appropriate division of 
responsibilities between the two has been set out in 
writing and approved by the Board. The Chairman has 
responsibility for the management of the Board and 
related matters while the Chief Executive Officer has 
responsibility for executive leadership of the Group, 
and for strategy implementation and performance.

The Company’s articles of association set out detailed 
provisions for the appointment, reappointment and 
retirement of Directors. All of the continuing Directors 
will retire at the 2019 Annual General Meeting (the 
‘AGM’) and seek re-election, except for John Kerr, Chris 
Kutsor and Michele Maher who were appointed as 
Non-Executive Chairman Designate, Chief Financial 
Officer and Non-Executive Director respectively during 
the period and will therefore seek election at the AGM. 
As part of a planned succession process and in line with 
the new provisions of the UK Corporate Governance 
Code 2018, I will retire as Chairman and member of 
the Board at the AGM and Mike Butterworth resigns 
as Independent Non-Executive Director on the date of 
this report. 

The Board’s membership throughout the period and 
the Directors’ attendance at scheduled meetings of  
the Board is set out in the table on page 61.

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEBOARD INDUCTIONS
On appointment, each Director receives an induction 
tailored to their skill set, previous experience and 
knowledge of the markets in which the Connective 
operates. The induction is designed to broaden 
the Directors’ understanding of the Connective, its 
specialisms’ operations, strategic priorities, people  
and culture. 

Chris Kutsor joined the Board as Chief Financial Officer 
on 17 June 2019. Through his induction, he met with 
the Board of Directors and the Finance Directors 
of each of the specialisms and received appropriate 
induction materials and briefing sessions, including 
training around the responsibilities and obligations of 
being a director of a listed company. 

Michele Maher joined the Board as an Independent 
Non-Executive Director on 15 May 2019 and John Kerr 
joined the Board as Non-Executive Chairman designate 
on 22 July 2019. As part of their inductions, John and 
Michele met with the Board of Directors and received 
materials such as Company policies and information 
related to the Company’s Directors’ and Officers’ 
liability insurance.

BOARD ACTIVITY
During the period, the Board carried out a review 
of matters reserved to it for decision. The Executive 
Directors meet regularly with the Chief Executive 
Officers and Managing Directors of the Connective’s 
specialisms to discuss strategy alignment, knowledge 
sharing, performance, major customers, sales growth 
(including cross-selling and collaboration opportunities), 
risks and people matters.

All Directors have full and timely access to the relevant 
information needed to enable them to properly 
discharge their responsibilities and have unrestricted 
access to other executives within the business to 
discuss any matter of concern. Where appropriate, 
the Directors may obtain independent professional 
advice in respect of their duties to the Board and 
its committees at the Company’s expense. Each 
Director also has access to the advice and services 
of the Company Secretary who advises the Board on 
corporate governance matters and has responsibility 
for ensuring that board procedures are observed.

The areas of focus for the Board during the period 
were: the Connective’s strategy and rebranding; trading 
performance; corporate governance, including Board 
composition and the implications of the UK Corporate 
Governance Code 2018 and the actions necessary to 
implement the new provisions for the financial year 
ending in 2020; reviewing key risks and how they are 
being managed; the Connective’s triple bottom line 
initiatives; and health and safety performance. The 
Board also held an annual strategic review away-day 
in the Chicago offices of Kin + Carta Solstice at which, 
inter alia, presentations were received from the senior 
executives of five of the Connective’s digital and data 
specialisms.

5 9

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCECORPORATE GOVERNANCE REPORT

CONTINUED

BOARD COMMITTEES
The Board is supported by Audit, Nomination and Remuneration Committees. The table on page 61 sets out the 
Directors who served on each of the Committees and their meeting attendance during the period. The Company 
Secretary acts as Secretary to all the Committees and each Committee has written terms of reference, which are 
available on our website (www.kinandcarta.com). 

A

Audit 
Committee    

THE 
BOARD

R

Remuneration 
Committee 

N

Nomination 
Committee

A

Audit Committee. The Audit Committee is 
responsible for monitoring and reviewing 
the integrity of the financial reporting 
process, including: the appropriateness of 

any judgements and estimates taken in preparing the 
financial statements; the internal and external audit 
functions; the effectiveness of the risk management 
systems and monitoring of internal controls. The Audit 
Committee Report on pages 66 to 69 discusses the 
principal activities of the Committee during the period, 
the significant matters which were considered and how 
the Committee addressed them.

N

Nomination Committee. The Nomination 
Committee is responsible for reviewing 
the size, structure and composition of the 
Board, including the consideration of skills, 
knowledge and experience of the Board members. It 
oversees succession planning, is responsible for the 
identification and nomination of candidates to fill 
Board positions and recommending the re-election of 
Directors. A report on the activities of the Nomination 
Committee and its membership throughout the period 
is set out on pages 70 and 71.

R

Remuneration Committee. The Remuneration 
Committee is responsible for determining 
the remuneration policy and its application 
in relation to the Executive Directors’ 
remuneration, while supporting shareholder value and 
the delivery of the Connective’s strategic priorities. A 
letter from the Chair of the Remuneration Committee 
and the Directors’ Remuneration Report can be found 
on pages 72 to 94.

6 0

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEBOARD AND COMMITTEE ATTENDANCE
In the opinion of the Board, the Board and its Committees each met sufficiently frequently to properly discharge the 
responsibilities set out in their respective terms of reference. 

Directors’ attendance at Board and Committee meetings during the period was as follows:

David Bell
Mike Butterworth 
Brad Gray*
John Kerr**
Chris Kutsor*
Michele Maher***
Nigel Pocklington
J Schwan
Helen Stevenson
Richard Stillwell 

Board

Audit 
Committee

Nomination
Committee

Remuneration
Committee

9/9
9/9
7/7
1/1
2/2
3/3
9/9
9/9
9/9
9/9

–
3/3
–
–
–
1/1
3/3
–
3/3
–

–
2/2
1/1
–
1/1
1/1
2/2
2/2
2/2
2/2

–
4/4
–
–
–
2/2
4/4
–
4/4
–

This table only details attendance at meetings in the scheduled annual meeting calendar; other ad-hoc meetings were held during the period.  
This table is based on each Director’s maximum possible attendance at these meetings. On 4 August 2018, Matt Armitage resigned from the Board 
and its Committees. Accordingly, Matt was not eligible to attend any of the Board meetings during the period.

*   Brad Gray stepped down from and Chris Kutsor was appointed to the Board on 17 June 2019.
** John Kerr was appointed to the Board on 22 July 2019.
***Michele Maher was appointed to the Board on 15 May 2019. 

Throughout the period at least three Independent Non-Executive Directors served on each of the Audit, Nomination 
and Remuneration Committees.

BOARD AND COMMITTEE 
PERFORMANCE EVALUATIONS
During the period, internally facilitated evaluations of 
the effectiveness of the Board were undertaken. The 
evaluations took the form of one-to-one interviews 
between the Chairman and each Director, with the 
exception of John Kerr, Chris Kutsor and Michele 
Maher who each underwent a formal selection process 
that evaluated the skills and experience that they could 
bring to the Board. An evaluation of the Chairman 
was carried out by the Non-Executive Directors, 
led by the Senior Independent Director at the time, 
Mike Butterworth. Following the evaluations, the 
Board was satisfied that it is operating effectively.  
Recommendations following the evaluation of the 
effectiveness of the Board were implemented. These 
included:

•  greater consistency in the format and presentation 
of reports to the Board to aid understanding and 
comparison; and 

•  developing new KPIs for inclusion in the Board 
papers in line with the transformation of the 
business.

Following its performance review, the Board confirms 
that all Directors standing for re-election continue to 
perform effectively and demonstrate commitment to 
their roles.

Internal questionnaires were sent to the Committees’ 
members to assess the effectiveness of the Committees 
following the period. The outcome in each case was  
that they continued to operate effectively and were  
well chaired. 

In 2017, an independent evaluation of the Board and 
its Committees was externally facilitated by The People 
Stuff, a third party consultancy. The Board and its 
Committees typically undertake externally facilitated 
performance evaluations every two years. In view of 
the changes to the composition of the Board during 
the period, the Board determined it would be beneficial 
to undertake externally facilitated evaluations of its 
effectiveness during the financial year ending in 2020. 
This is in accordance with the Code’s best practice 
provisions on the frequency of externally facilitated 
evaluations.

6 1

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCECORPORATE GOVERNANCE REPORT

CONTINUED

INTERNAL CONTROL AND  
RISK MANAGEMENT
In compliance with the Code, and having due regard 
to the Financial Reporting Council’s Guidance on Risk 
Management, Internal Control and Related Financial 
and Business Reporting, the Group has in place a 
corporate reporting and risk management framework.

The Board is responsible for the Group’s system of 
internal control, including financial, operational and 
compliance controls and risk management, and for 
reviewing the effectiveness of those controls. The 
system of internal control is designed to manage and 
mitigate, rather than eliminate, the risk of failure to 
achieve business objectives, and can only provide 
reasonable, but not absolute, assurance against 
material misstatement or loss, fraud or breaches of 
laws and regulations.

As part of the annual budget process, each specialism 
is required to submit an analysis of strengths, 
weaknesses, opportunities and threats to the Board. 
Once consolidated by the Group’s finance function, 
the Board’s Executive Directors review this detail with 
senior managers of the specialisms, and if necessary, 
findings from this analysis will be elevated to Board 
level discussion for further consideration. The Company 
puts in place a series of forecasting mechanisms in 
order to receive information from the specialisms 
across the Connective and to forecast as efficiently  
and effectively as possible. 

Risks within the business relating to strategic, market, 
operational, financial, legislative, regulatory, contractual 
and reputational matters are referred to the Board 
as necessary and the Directors consider themselves 
collectively responsible for ensuring that these risks  
are suitably managed.

The Group recognises that taking and managing 
risks is inherent in any business and in delivering its 
strategy. On pages 50 to 55 we set out the principal 
risks and uncertainties that have been identified from 
the reporting and risk management framework, their 
possible impact on the business, and the mitigating 
actions approved by the Board.

The Board carries out half-yearly reviews and considers 
the impact that these principal risks and challenges 
might have on the business and on the Group’s ability 
to meet its strategic objectives.

The process by which the Board exercises control is 
by holding nine scheduled Board meetings per annum, 
an annual Board strategy away day, regular meetings 
of senior management within each specialism which 
are chaired by an Executive Director, and regular 
management meetings of each operation within 
the specialisms. Risk is reported on and monitored 
between the senior management teams of each 
business and the Executive Directors, and any new 
areas of significant risk to the businesses are then 
raised at the next Board meeting as appropriate.

6 2

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEThe Connective’s Internal Audit function consists of 
a qualified accountant who, as necessary, draws on 
additional resource from professional services firms. 
The Internal Audit work plan is linked closely to the 
risk management framework, with the plan designed 
to give assurance around key risk areas. Subsequent 
to the period end, the Audit Committee undertook an 
evaluation of the effectiveness of the Internal Audit 
function. The conclusions and actions arising from the 
evaluation are to be described in the report for the 
financial year ending in 2020.

The Internal Audit function independently reviews 
the risk identification procedures implemented by 
management. Internal Audit reviews risk registers of 
the specialisms and ensures they are updated by the 
Finance Directors of each specialism. Verification of 
mitigating actions takes place on a cyclical basis as part 
of the annual audit cycle.

During the period, the Internal Audit function performed 
work on the Group’s internal controls; reviewing 
the control environment and conducting testing of 
key controls. Control testing of accounts receivable, 
accounts payable, payroll and credit control cycles took 
place at selected sites, according to the cyclical audit 
cycle. High-risk issues identified within audit reports, 
together with corrective actions, were considered in 
detail at the meetings of the Audit Committee. 

Annual internal control questionnaires, supplemented 
by a half-year questionnaire, are completed by all the 
Group’s specialisms, reviewed by the Head of Internal 
Audit and supplied to the external auditors. Any 
inconsistencies identified with the Group’s established 
corporate governance frameworks are disclosed to the 
Audit Committee.

COMPLIANCE STATEMENT
For the period ended 31 July 2019, the UK Corporate 
Governance Code issued by the Financial Reporting 
Council in April 2016 (the ‘Code’) is the corporate 
governance standard applying to Kin and Carta plc as 
a FTSE SmallCap company with a Premium listing on 
the Main Market of the London Stock Exchange. The 
Code requires us to describe in our Annual Report 
our application generally of the Code’s principles and 
explain any non-compliance with the Code’s provisions. 
The Code can be found on the Financial Reporting 
Council’s website (www.frc.org.uk).

In the opinion of the Board, the Company has been  
in compliance with the Code’s provisions throughout 
the period. 

This Corporate Governance Report, together with the 
reports on pages 66 to 94, describes how the Board 
has applied the Code’s principles and where it has 
adopted additional elements of corporate governance 
good practice.

In July 2018, the FRC published a revised Corporate 
Governance Code which applies to accounting periods 
beginning on or after 1 January 2019. During the 
period, the Board considered the implications of the 
UK Corporate Governance Code 2018 and the actions 
necessary to implement the new provisions for the 
financial year ending in 2020. The Board looks forward 
to reporting on how it has applied the UK Corporate 
Governance Code 2018 in its next annual report.

This Corporate Governance Report was approved by 
the Board of Directors and signed on its behalf by

Richard Stillwell

C H A I R M A N
1   O C T O B E R   2 0 1 9

6 3

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEBOARD OF DIRECTORS

RICHARD STILLWELL | CHAIRMAN

APPOINTED: 26 April 2011

N

CAREER: Richard joined the Board on 1 September 2006 and was appointed Chairman of the Company on 
26 April 2011. He was Executive Vice President of ICI plc, where he had held various posts for 26 years until 
2000, before changing career and qualifying as a barrister. More recently Richard has held Non-Executive 
Directorships at Penna Consulting plc, Scott Bader Ltd, where he was Chairman, TBI Ltd and Fibreweb plc,  
as well as Albertis Motorways UK Ltd and Albertis Overseas (UK) Ltd. 

Richard will retire as Chairman and member of the Board and its committees at the conclusion of the 
Company’s 2019 AGM.

RELEVANT SKILLS AND EXPERIENCE: Richard has considerable experience of serving on boards and 
committees and overseeing the transformation of businesses. He brings calm and intentional leadership 
to the Board. 

OTHER ROLES: Richard is currently a Non-Executive Director of Curo Group (Albion) Ltd, a not-for-profit 
company involved in the provision of housing and community services. 

J SCHWAN | CHIEF EXECUTIVE OFFICER

APPOINTED: 4 August 2018

N

CAREER: J is the Founder and former CEO of Solstice, a digital innovation firm. He grew Solstice to 400 
employees at a 25% CAGR without any external investment until its sale to the Company in 2015. Solstice 
continued to scale at the same growth rate under J’s leadership for the following three years. During his tenure, 
Solstice was also continually recognised as a Best Place to Work by Forbes and Fortune. In August 2018, J became 
the CEO of the Company and has led its transition into a global leader in digital transformation services.

J has been inducted into the Chicago Entrepreneurship Hall of Fame, is an EY Entrepreneur of the Year 
finalist, was awarded the University of Illinois College of Engineering Young Alumnus of the Year award 
and is a recipient of Tech Week 100.

He received his Bachelors in Materials Science Engineering from the University of Illinois at Urbana 
Champaign and began his career at Accenture.  

RELEVANT SKILLS AND EXPERIENCE: J has been at the forefront of digital transformation throughout 
his career and has a proven track record of delivering high levels of growth. His deep understanding of the 
digital transformation sector and substantial entrepreneurial expertise are assets to the Board. 

OTHER ROLES: J serves on the Foundation Board of Lurie Children’s Hospital. 

CHRIS KUTSOR | CHIEF FINANCIAL OFFICER

APPOINTED: 17 June 2019

N

CAREER: Chris has led finance organisations spanning billion-dollar operations, venture capital investing 
and strategic sales functions. He most recently served as the Investor Relations Officer of a global Fortune 
500 technology firm. Chris holds an MBA in Strategy and Finance from The University of Chicago Booth 
School of Business.

RELEVANT SKILLS AND EXPERIENCE: Chris is a seasoned executive with proven financial leadership 
in the technology sector. He brings to the Board broad financial expertise and a strong history of 
managing effective relationships with the institutional investor community and media.

OTHER ROLES: Chris serves as a board director to First Light USA, LLC, a privately held technology 
development company. 

COMMITTEE MEMBERSHIP

BOARD STRUCTURE  
AS AT 31 JULY 2019

Chair of the Committee

Member of the  
Audit Committee 

Member of the Nomination 
Committee

6

Member of the Remuneration 
Committee

A

N

R

1

2

   Chairman

   Executive

   Non-Executive

6 4

OTHER DIRECTORS WHO 
SERVED DURING THE PERIOD

Matt Armitage, Chief Executive 
Officer, stepped down from the 
Board on 4 August 2018.

Brad Gray, Chief Financial Officer, 
stepped down from the Board on 
17 June 2019.

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEDAVID BELL 
INDEPENDENT NON-EXECUTIVE DIRECTOR

MIKE BUTTERWORTH
INDEPENDENT NON-EXECUTIVE DIRECTOR

A N R

JOHN KERR
NON-EXECUTIVE CHAIRMAN DESIGNATE

N

APPOINTED: 4 August 2018

APPOINTED: 1 August 2010

APPOINTED: 22 July 2019

CAREER: David served as CEO of two of the 
world’s largest advertising marketing services 
companies, NYSE-listed True North and Interpublic 
Group. He was also CEO of Bozell Worldwide, 
which he helped grow to a top-ten global agency. 
From 2006 to 2009, David was a senior advisor to 
Google and has held a similar position with AOL/
Oath since 2009. David was elected by his peers 
into the Advertising Hall of Fame in the USA in 
2007 and in 2013, the Hall of Fame established the 
David Bell Award which is given to one inductee 
who has best demonstrated this level of service. 
David was an independent director at Time Inc. 
between 2014 and 2018 and has previously served 
on numerous other US listed company boards, 
as well as many growth stage companies in the 
marketing and media technology sectors. 

RELEVANT SKILLS AND EXPERIENCE: David’s 
extensive experience in digital media is an asset to 
the Board, contributing to the development and 
implementation of its digital transformation growth 
strategy. He also has deep knowledge of the US 
market which is a key geography for the business.

OTHER ROLES: David is currently an 
independent director of Creative Realities Inc.

CAREER: Mike is a Chartered Accountant and 
served for eight years as Group Finance Director 
of Cookson Group plc, a FTSE250 company, 
until December 2012 when Cookson de-merged. 
Previously, Mike was Group Finance Director of 
Incepta Group plc for five years, an international 
marketing and communications group, prior to 
which he spent five years as Group Financial 
Controller at BBA Group plc, the international 
aviation and materials technology group. 

Having served nine years on the Board as a Non-
Executive Director, Mike will stand down from the 
Board and its committees on 1 October 2019.

RELEVANT SKILLS AND EXPERIENCE: 
Mike contributes recent and relevant financial 
experience having worked in various finance 
roles in a wide range of industries. He has 
considerable experience of serving on the boards 
of listed companies in both executive and non-
executive capacities.

OTHER ROLES: Mike is Non-Executive Director 
and Chair of the Audit Committee of Stock 
Spirits Group plc.

CAREER: John previously acted as Chief Executive 
of Deloitte Consulting, leading the creation of 
Deloitte Digital, the first dedicated digital consulting 
business. He grew the business organically and 
by strategic acquisition. John holds a BA from the 
University of Strathclyde and is a member of the 
Institute of Chartered Accountants of Scotland. 

John will become Chairman at the conclusion of 
the 2019 AGM, succeeding Richard Stillwell, who 
will step down as part of a planned succession 
process outlined in November 2018. 

RELEVANT SKILLS AND EXPERIENCE: John 
brings to the Board strong leadership skills and 
considerable senior board level expertise. He 
has extensive experience in helping businesses 
develop their digital capabilities and advising 
global businesses on how best to position 
themselves for growth. This enables John to 
contribute wide-ranging global, strategic and 
advisory knowledge and insight to the Board.

OTHER ROLES: John is Chairman of LC Financial 
Holdings Limited and is a Non-Executive Adviser to 
Travers Smith LLP. He also serves as a Trustee of Plan 
International UK.

MICHELE MAHER
INDEPENDENT NON-EXECUTIVE DIRECTOR

A N R

NIGEL POCKLINGTON
INDEPENDENT NON-EXECUTIVE DIRECTOR

A

RN

HELEN STEVENSON
SENIOR INDEPENDENT DIRECTOR

A N R

APPOINTED: 15 May 2019

APPOINTED: 1 June 2016

APPOINTED: 1 May 2012

CAREER: Michele most recently served as Chief 
Financial Officer of Hogg Robinson Group plc. She 
trained with KPMG and held various positions at 
technology solutions company, Dell. Michele is a 
Fellow of the Institute of Chartered Accountants 
and holds an Executive MBA from Cranfield. 

Michele will chair the Audit Committee with 
effect from 2 October 2019 when she will replace 
Mike Butterworth who will stand down from the 
Board and its committees on 1 October 2019. 

RELEVANT SKILLS AND EXPERIENCE: 
Michele is a chartered accountant and provides 
the Board and the Audit Committee with 
relevant financial expertise, gained through 
an established career in senior finance and 
management roles across a range of business 
sectors. This comprehensive experience makes 
her ideally suited to chair the Audit Committee 
and to act as its financial expert.

OTHER ROLES: Michele has no other 
appointments to disclose.

CAREER: Nigel is currently Chief Commercial 
Officer of Moneysupermarket Group plc. Prior 
to this, he held a variety of senior roles within 
Expedia Inc., including President of eBookers 
and Chief Marketing Officer of Hotels.com. He 
spent a decade of his early career at Pearson plc, 
including a period leading the digital operations 
of the Financial Times.

RELEVANT SKILLS AND EXPERIENCE: Nigel 
has strong, relevant and current commercial 
experience at a senior management level in a variety 
of global digital businesses, ranging from global 
e-commerce to financial technology. He currently 
serves as Chair of the Remuneration Committee. 
Nigel’s experience gained from his membership of 
that committee for over two years prior to being its 
Chair, combined with his understanding of employee 
and investor viewpoints, make him well suited to 
chairing the Remuneration Committee.  

OTHER ROLES: Nigel is Chief Commercial 
Officer of Moneysupermarket Group plc. 

CAREER: Helen served as Chief Marketing 
Officer UK at Yell Group plc from 2006 to 2012 
and, prior to this, served as Lloyds TSB Group 
Marketing Director. Helen started her career with 
Mars Inc where she spent 19 years, culminating in 
her role as European Marketing Director, leading 
category strategy development across Europe. 

RELEVANT SKILLS AND EXPERIENCE: Having 
served on the Board as a Non-Executive Director 
for seven years, Helen has developed strong 
knowledge and understanding of the Company 
and its governance. She has considerable 
marketing and digital experience and has held 
numerous board positions in various sectors, 
enabling her to contribute a unique perspective 
on matters. This varied experience makes her 
well-suited to the role of Senior Independent 
Director, a position she took on in January 2019.

OTHER ROLES: Helen currently holds 
Non-Executive Directorships with the Skipton 
Building Society and Reach plc. She also serves 
on Henley Business School’s Strategy Board and 
is a Governor of Wellington College. 

6 5

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEAUDIT COMMITTEE REPORT

The Audit Committee’s key role is to 
monitor the integrity of financial reporting 
and gain assurance around the processes 
that support it, including internal control, 
risk management and legal and regulatory 
compliance.

DEAR SHAREHOLDER
On behalf of the Audit Committee, I am pleased to 
present its report for the period ended 31 July 2019. 
The Committee carries out the functions required by 
DTR 7.1.3R of the UKLA Disclosure and Transparency 
Rules. The principal responsibilities of the Committee 
are set out in the Committee’s terms of reference, 
which are available from the Group’s website  
(www.kinandcarta.com).

CURRENT MEMBERSHIP
I chaired the Committee up to the date of this report, 
1 October 2019, bringing recent and relevant financial 
experience, having served as Chief Financial Officer of a 
FTSE 250 company for eight years until December 2012.

I am standing down from the Board and its Committees 
with effect from the date of this report, having served 
nine years as a Non-Executive Director. With effect 
from 2 October 2019, Michele Maher will chair the 
Committee; Helen Stevenson and Nigel Pocklington 
will continue to serve as members. Michele has recent 
and relevant financial expertise, having been Chief 
Financial Officer of Hogg Robinson Group plc until 
its sale in 2018, and is a Fellow of the Institute of 
Chartered Accountants. The Board is satisfied that all 
members bring extensive expertise to the Committee. 
All members of the Committee are Non-Executive 
Directors and the Audit Committee, as a whole, 
has competence relevant to the sector in which the 
Company operates. 

In addition to the Committee members, the Chairman, 
the Executive Directors of the Board, the Head of 
Internal Audit and the external audit partner are invited 
to attend each meeting. The Committee members do, 
however, meet separately at least twice a year with the 
external auditors and the Head of Internal Audit and I 
have been in frequent contact with both the external 
audit partner and the Head of Internal Audit.

6 6

KEY ACTIVITIES
The Committee held three scheduled meetings in the 
period at which it:

•  agreed an internal audit plan with the Group’s Head 

of Internal Audit;

•  considered reports from the Head of Internal Audit;

•  monitored the quality of work performed by the 

Internal Audit function;

•  considered the appropriateness of the Group’s 

risk management process, including the results of 
an internal controls questionnaire, completed by 
management within the Group’s operating sites;

•  considered the external auditor’s reports to the 
Committee, their fees and their independence, 
including an assessment of the appropriateness  
to conduct any non-audit work; 

• 

recommended to the Board the appointment of 
PricewaterhouseCoopers LLP (‘PwC’) as external 
auditor;

•  ensured the integrity of the financial reporting 

process was upheld;

• 

reviewed the Group’s trading updates and Half Year 
Report prior to release;

•  considered significant accounting and reporting 

issues pertinent to the preparation of the Half Year 
Report and the Annual Report and Accounts;

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCE•  analysed the effectiveness of the external audit by 
reviewing replies to questionnaires completed by 
management and Audit Committee members;

•  considered the requirements under IFRS 8 

Segmental Reporting standard and concluded that 
the presentation of a single operating segment with 
corporate costs classified separately is in line with 
the Connective operating model;

•  agreed a process for the review of the Committee’s 

effectiveness;

• 

received the Group’s updated bribery risk register and 
considered the effectiveness of recommendations by 
Internal Audit;   

•  approved the Group’s Speak Up policy which covers 

whistleblowing arrangements; 

•  assisted the Board with the review of the 

Company’s Business Risk Register; 

•  considered an assessment of the Group’s longer-

term viability; and

• 

received a report setting out the Going Concern 
review undertaken by management.

The Committee was satisfied with the effectiveness  
of the internal controls within the Group during  
the period. 

ANNUAL REPORT AND 
ACCOUNTS 2019
The Committee undertook a review and assessment of 
the Annual Report and Accounts for the period ended 
31 July 2019 (the ‘Annual Report’) in order to determine 
whether, in its opinion, the Annual Report for the period, 
taken as a whole is fair, balanced and understandable 
and provides shareholders with the information they 
need to assess the Group’s position, performance, 
business model and strategy. To provide additional 
support to the Board in making this assessment, 
the Committee considered and discussed a detailed 
review and verification process of the Annual Report 
undertaken by management and provided assurance 
to the Board that this process was both followed and 
effective. In this respect, the Committee:

• 

• 

received reports on the requirements of Provision 
C.1.1. of the Code, which were updated as an 
ongoing part of the year end process;

reviewed a full draft of the Annual Report, using an 
evaluation tool to help judge what constitutes ‘fair’, 
‘balanced’ and ‘understandable’; how performance is 
reported; the explanation of the business model; and 
the articulation of the Group’s strategy and whether 
the Annual Report, in the opinion of the Committee, 
complies with Provision C.1.1. of the Code; and

• 

reviewed the outcomes of reviews performed by 
the external auditor.

6 7

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEAUDIT COMMITTEE REPORT

CONTINUED

SIGNIFICANT FINANCIAL MATTERS
The Committee has assessed whether suitable accounting policies have been adopted and whether management has 
made appropriate estimates and judgements in respect of significant financial matters. The Committee considered 
accounting papers which provided details on the main financial reporting judgements and classifications, which  
were addressed as follows:

Significant matters considered

How the Committee addressed these issues

The assessment of the carrying value
of goodwill (£85.7 million) and intangible 
assets (£25.6 million)

The classification of Adjusting Items  
(£15.8 million before tax)

The valuation of the St Ives Defined 
Benefits Pension Scheme (£6.7 million 
surplus)

The Committee received reports in relation to the assessment of the 
carrying value of the goodwill for each cash generating unit (‘CGU’). 
The Committee considered key judgements including the discount rate, 
terminal growth rates and the future cash flow forecast of each CGU to 
which goodwill and investments are allocated, based upon the projected 
forecasts approved by the Board. The conclusion of the review and the 
key assumptions are disclosed in the notes to the consolidated financial 
statements. 

The Committee considered reports on the carrying value of acquired 
intangible assets where there were indicators of impairment such as loss 
of clients, maintenance of proprietary techniques and trademarks. The 
Committee also reviewed disclosures where a reasonably possible change 
indicated a material impairment. 

The Committee was satisfied with the assumptions applied to support 
the carrying value of goodwill of £85.7 million and intangible assets of 
£25.6 million.

The Board uses Adjusted results as the measure of the ongoing financial 
performance of the Group’s businesses and excludes such items that 
are considered to distort the comparison of the trading performance 
of the Group and across its businesses. The Audit Committee assessed 
the classification of these Adjusting Items according to their nature and 
value, in line with ESMA and the FRC Guidance (‘APMs’). The Committee 
reviewed reports outlining the accounting policy on the classification of 
Adjusting Items and satisfied itself with the treatment applied. 

The accounting policy on Adjusting Items can be found in note 2 to the 
consolidated financial statements and in the Alternative Performance 
Measures section on pages 36 to 41.

The valuation of the St Ives Defined Benefits Pension Scheme (the 
‘Scheme’) is judgemental mainly due to underlying assumptions used 
to determine the Scheme’s liability. This includes assumptions such as 
the discount rate, inflation and life expectancy of the Scheme members 
at the balance sheet date. The Committee reviewed reports from 
management outlining the assumptions used, and agreed with those 
assumptions as outlined in note 28. The assumptions presented to the 
Audit Committee by management are underpinned by actuarial advice. 
The Audit Committee considered the suitability of the actuary. 

6 8

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEGOING CONCERN
The Committee received a report setting out the Going 
Concern review undertaken by management that forms 
the basis of the Board’s going concern conclusion on 
pages 95 and 96.

e.  The Chief Financial Officer is to consult with the 

Chairman of the Audit Committee in advance of any 
non-audit work in excess of £25,000 per project 
that the external auditor may be invited to perform 
for the Group, so that an agreed view might be 
taken on whether to put the project out to tender.

The Committee has satisfied itself that this policy 
has been appropriately applied. Following PwC’s 
appointment, the non-audit fees for the period were 
£45,000 as disclosed in note 5 to the consolidated 
financial statements.

The Committee also considered the robustness of 
PwC’s safeguards and procedures to counter threats or 
perceived threats to their objectivity, the application 
of their independence policies and their adherence 
to the Ethical Standard published by the FRC. In all 
these respects the Committee was satisfied with 
PwC’s objectivity and independence. The Committee 
is satisfied that there are no relationships between 
the Company and PwC, its employees or its affiliates 
that may reasonably be thought to impair the auditor’s 
objectivity and independence. The Committee met with 
PwC without any Executive Director or management 
present to ensure that no restrictions are placed on the 
scope of their audit and to offer the external auditor 
opportunities to discuss any items the auditor may not 
wish to raise with the executives being present.

The Committee is satisfied with the independence, 
performance and effectiveness of the external auditor 
and has recommended to the Board that a resolution 
be proposed at the AGM that PwC be reappointed 
as auditor of the Company to hold office until the 
conclusion of the 2020 Annual General Meeting.

Mike Butterworth

C H A I R   O F   A U D I T   C O M M I T T E E
1   O C T O B E R   2 0 1 9

VIABILITY 
An overview of the viability assessment process was 
provided to, and reviewed by, the Audit Committee. 
The viability assessment was then provided to the 
Board to assist in its evaluation of the Company’s 
longer-term viability in order to make the statement 
found on page 96.

EXTERNAL AUDITOR
As previously reported, following a competitive tender 
process, PwC were appointed at the 2018 AGM 
replacing Deloitte LLP as the Company’s external 
auditor. The external auditor’s appointment is reviewed 
regularly and, in accordance with the Financial 
Reporting Council’s (‘FRC’) Ethical Standard, the Lead 
Audit Partner will be rotated at least once every five 
years. The Company has no current retendering plans 
but is mindful of the best practice provisions of the 
Statutory Audit Services Order.

Following the conclusion of the first year of PwC’s 
audit involvement, the Committee proposes to 
undertake an assessment of the effectiveness of the 
external audit process during the year, the outcome 
of which will be disclosed in the annual report for the 
financial year ending in 2020.  

The Committee’s policy on the engagement of the 
external auditor for non-audit services, which reflects 
the EU rules, is as follows:

a.  Certain types of engagement shall not be 

undertaken by the external auditor, including 
services related to the internal audit function  
and tax.

b.  Relevant ethical guidance shall be taken into 

account regarding any proposal to request the 
Group’s external auditor to perform non-audit 
services.

c.  Cumulative non-audit fees from 2019/20 onwards 
are capped at 70% of the average of the audit 
fees for the Group for the preceding three-year 
period. PwC were first appointed as auditor for 
the 2018/19 financial year, therefore this cap 
is applicable from the 2020/21 financial year 
onwards.

d.  Subject to (e) below, the Board shall appoint 

whoever, in its opinion, will provide the most cost 
effective and timely service for undertaking a 
particular project.

6 9

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCENOMINATION COMMITTEE REPORT

The Nomination Committee’s key role is to 
lead the process for Board appointments  
and make recommendations to the Board.

DEAR SHAREHOLDER
On behalf of the Nomination Committee, I am pleased 
to present its report for the period ended 31 July 2019. 
The principal role of the Committee is to consider 
and recommend to the Board candidates who are 
appropriate for Executive or Non-Executive Director 
roles in order to maintain an appropriate balance 
of skills, experience, independence and knowledge 
represented on the Board and ensure that the Board  
is appropriately refreshed.

CURRENT MEMBERSHIP
The Committee comprises Mike Butterworth (to the 
date of this report), John Kerr, Chris Kutsor, Michele 
Maher, Nigel Pocklington, J Schwan, Helen Stevenson 
and myself as Chair. It is important to our Board that 
the selection process is appropriate to the particular 
circumstances and that any decision made to nominate 
a new member of the Board is collective. 

KEY ACTIVITIES
Board changes
During the period the Committee considered the 
composition of the Board generally and Board level 
succession planning. The Committee’s succession 
planning was in respect of the roles of Chairman, Senior 
Independent Director, Chair of the Audit Committee, 
Chair of the Remuneration Committee and Chief Financial 
Officer. External search agencies Russell Reynolds and 
Sam Allen Associates were engaged to support the 
recruitment process for the positions of Chairman, Chair 
of the Audit Committee and Chief Financial Officer. The 
Company has no other connections with Russell Reynolds 
or Sam Allen Associates. 

In November 2018, I announced my intention to resign 
as Chairman of the Company at the conclusion of the 
2019 AGM, having been Chairman since 2011 and a 
Non-Executive Director since 2006. Russell Reynolds 
were engaged to identify prospective successors. 
A rigorous search was undertaken and, following a 
series of interviews, the Committee, led by the Senior 
Independent Director, Helen Stevenson, recommended 
to the Board the appointment of John Kerr as Non-
Executive Chairman Designate. John joined the Board 
as Non-Executive Chairman Designate on 22 July 2019 
and will assume the role of Chairman at the conclusion 
of the Company’s 2019 AGM. He brings strong 
leadership skills and extensive experience in helping 
businesses develop their digital capabilities, having 
previously acted as CEO of Deloitte Consulting and 
leading the creation of Deloitte Digital globally.

7 0

The Committee planned for the succession of Mike 
Butterworth who resigns from the Board on the date of 
this report, having served as a Non-Executive Director 
and Chair of the Audit Committee for nine years and 
Senior Independent Director to 31 December 2018. 
On 1 January 2019, Helen Stevenson, having served 
as Non-Executive Director for seven years, succeeded 
Mike Butterworth as Senior Independent Director. 
On the same date, she stepped down as Chair of the 
Remuneration Committee, a role that was assumed by 
Nigel Pocklington who served on that committee for 
over two years prior to his appointment as Chair. Sam 
Allen Associates were engaged to identify candidates 
for the Chair of the Audit Committee position. Following 
a rigorous search, the Committee recommended the 
appointment of Michele Maher, recognising the value 
her extensive financial expertise, most recently as Chief 
Financial Officer of Hogg Robinson Group plc, alongside 
experience at the technology solutions company, Dell, 
would bring to the Board. Michele has served as a Non-
Executive Director since 15 May 2019 and will chair the 
Audit Committee from 2 October 2019.

Brad Gray resigned from the Board as Chief Financial 
Officer on 17 June 2019. Sam Allen Associates were 
engaged to identify prospective candidates for the Chief 
Financial Officer position. After a series of interviews 
and meetings, the Committee identified Chris Kutsor 
as the appropriate candidate for the role. Chris brings 
to the Board experience as Finance Director of various 
businesses within Motorola Solutions, a global Fortune 
500 technology solutions company. He was most recently 
the Investor Relations Officer for Motorola Solutions. 

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEThe Committee discharged its other principal duties 
during the period by:

•  ensuring that an appropriate review of Board, 
Committee and Director effectiveness was 
undertaken;

•  considering whether the Non-Executive Directors 

were sufficiently independent for corporate 
governance purposes; and

•  approving the division of responsibilities between 
the Chairman and the Chief Executive Officer.

Richard Stillwell

C H A I R   O F   T H E   N O M I N AT I O N   C O M M I T T E E
1   O C T O B E R   2 0 1 9

Following recommendations from the Committee, 
during the period, the Board unanimously approved  
the appointments of John Kerr, Chris Kutsor and 
Michele Maher.

Any appointment to the Board involves a thorough 
process where talent is assessed and benchmarked 
against the expectations of the role and as part of this 
process, all members of the Committee have a one-to-
one meeting with any potential candidate. 

Diversity
The Board supports the increasing focus on the 
composition of boards and the emphasis on diversity. 
It agrees that diversity within the boardroom and 
within the specialisms is important to the success of 
the Connective, improving adaptability, agility and 
supporting long-term growth and sustainability. The 
Board and the Committee are pleased that the Board’s 
gender diversity increased during the period with the 
appointment of Michele Maher, taking the number of 
female Board directors to two (2017/18: one). 

The Committee oversees the assessment of the 
effectiveness of the Board, considering the Board’s 
optimal composition and leading the diversity agenda. 
Following recommendations from the Committee,  
the Board adopted a Diversity Policy in September 
2019, which is available to view on our website  
www.kinandcarta.com. The Board Diversity Policy 
recognises that diversity of the Board’s gender, 
ethnicity and other underrepresented groups can have 
a positive impact on the quality of decision-making. 
It sets several measurable objectives, including to 
increase female representation on the Board to 33% 
by 2022 and increase the representation on the Board 
of people from ethnic minorities to a minimum of one 
director by 2024. All Board appointments are made on 
merit and against objective criteria, in the context of 
the skills, experience, independence and knowledge 
which the Board as a whole requires to be effective.  

Our disclosure on diversity across the Connective can 
be found on page 44 within the Strategic Report.

7 1

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCELETTER FROM CHAIR OF THE 
REMUNERATION COMMITTEE

I am pleased to present our Directors’ 
Remuneration Report for the period ended 
31 July 2019.

AT A GLANCE:
Summary for Executive Directors
Performance and remuneration for 2018/19
•  2018/19 annual bonus pay-out of 25%  

of maximum

•  2016 LTIP award vesting 0%

Implementation for 2019/20
•  No salary increases

•  Bonus of up to 100% salary, based 75% on 

Adjusted PBT and 25% on strategic/personal 
objectives

•  LTIP vesting 50% on Relative TSR, 25% on 
growth in Adjusted revenue and 25% on 
growth in Adjusted PBT

•  LTIP grants at 100% of salary for the CEO and 
200% of salary for the recently recruited CFO 
reflecting part of his buyout arrangements

•  LTIP vesting underpinned by Committee 

discretion

•  LTIP holding period of two years post vesting

The Remuneration Committee’s 
key role is to set the broad policy 
for remunerating the Executive 
Directors and recommend a 
remuneration policy which 
supports the creation of value for 
shareholders and the delivery of 
the Group’s strategic priorities. 
The Committee is mindful of the 
intense scrutiny around executive 
remuneration and seeks to adopt 
best practice where appropriate 
taking into account its position  
in the SmallCap sector.

7 2

DEAR SHAREHOLDER
On behalf of the Remuneration Committee (the 
‘Committee’), I am pleased to present the Directors’ 
Remuneration Report for the period ended 31 July 
2019 covering the remuneration of Executive and 
Non-Executive Directors. This was my first year leading 
the Committee, succeeding Helen Stevenson in January 
2019, and I would like to take this opportunity to thank 
Helen for her strong leadership of the Committee over 
the last five years.

This report is split into three parts: this Annual 
Statement, a Policy Report and an Annual Report 
on Remuneration. The Committee considers that 
the policy approved by shareholders at the 2017 
AGM remains fit for purpose and accordingly is not 
proposing any changes this year. This report contains 
an abbreviated Policy Report to give context to 
decisions taken by the Committee during the year, with 
the full Policy Report, as approved by shareholders, 
available in our Annual Report and Accounts 2017 
on the Company’s website. As required by legislation, 
we will be submitting this year’s Annual Report on 
Remuneration to an advisory vote at the 2019 AGM.

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEBOARD CHANGES
As announced last year, J Schwan took over the role  
of Chief Executive Officer from Matt Armitage with 
effect from 4 August 2018 and served in this role for 
the full financial period. 

We announced on 10 May 2019 that Brad Gray, would 
be stepping down from his role as Chief Financial 
Officer and member of the Board with effect from  
17 June 2019, continuing in full time employment with 
the Group to facilitate an orderly handover until the 
end of the financial period. Details of the remuneration 
arrangements relating to Brad’s departure from the 
Group are included on page 90.

Brad was succeeded as Chief Financial Officer on  
17 June 2019 by Chris Kutsor, an experienced 
external hire serving most recently as the Investor 
Relations Officer for Motorola Solutions. Details of 
Chris’ remuneration arrangements on appointment 
are detailed on page 89 ; however in summary he 
was appointed on a base salary of US$325,000, a 
pension contribution in line with the majority of Group 
employees of 5% of salary, and he will be eligible to 
participate in the Group’s annual bonus and LTIP from 
2019/20 onwards on broadly the same basis as his 
predecessor. As part of his recruitment, the Committee 
took into account the need to compensate Chris for 
incentives forfeited by leaving his previous employer 
and agreed a balanced buyout package in accordance 
with the Remuneration Policy, details of which are 
included on page 89.

This year we were also pleased to welcome three new 
Non-Executive Directors to the Kin + Carta Board: 
David Bell (with effect from 4 August 2018); Michele 
Maher (with effect from 15 May 2019); and John Kerr 
(as Non-Executive Chairman Designate, with effect 
from 22 July 2019). Fees paid to David, Michele and 
John are in line with the fees paid to the other Non-
Executive Directors, as disclosed on page 84.

PERFORMANCE AND REWARD 
FOR 2018/19
Significant progress has been made during the year 
in launching the Connective proposition to clients 
which is central to the Group’s overall strategy. We 
see exciting opportunities for the year ahead with the 
Group well positioned in its transformation journey.

Targets for Executive Directors’ 2018/19 bonuses were 
based 75% on Adjusted PBT (measured before strategic 
investments) and 25% on strategic/personal objectives. 
Although Adjusted PBT of £19.6 million (before 
strategic objectives of £2 million, as approved by the 
Committee) supported a payout of 31% of salary, the 
Committee and the Executive Directors agreed that 

no payout for the PBT element of the 2018/19 bonus 
would be made in light of the Group’s overall financial 
performance. The strategic and personal objectives 
were achieved in full and are disclosed on page 85. 
Therefore, in total a bonus award of 25% of annual 
salary will be paid. A summary of actual performance 
against the targets is included on page 85.

The Annual Report on Remuneration also gives 
details of LTIP awards granted in November 2016. 
These awards originally included an element based 
on the proportion of operating profit from Strategic 
Marketing, however as a result of the disposals of the 
Marketing Activation and Books segments in 2017/18, 
the Committee considered that this was no longer 
a relevant measure of performance (as it would be 
100% by default) and resolved instead to increase 
the weighting on the relative TSR (from 50% to 75%). 
In terms of performance, the Company’s 2018/19 
Adjusted basic EPS performance, weighted 25%, did 
not meet the relevant targets and this element of 
the award will therefore lapse. On relative TSR the 
Company’s performance was below the median for its 
comparator group and therefore the award will lapse in 
full. Further details are provided on page 86.

IMPLEMENTATION OF 
REMUNERATION POLICY  
FOR 2019/20
As detailed above, Chris Kutsor was appointed as  
Chief Financial Officer and he receives an annual 
salary of US$325,000 in line with his predecessor at 
the relevant exchange rate. In respect of the Chief 
Executive Officer, the Committee determined that  
the salary of J Schwan would remain at £400,000  
per annum. 

The annual bonus will operate on a similar basis as in 
2018/2019. Maximum bonus opportunities remain 
at 100% of salary, with any amount earned over 50% 
of salary continuing to be deferred in shares for two 
years and subject to malus provisions. Reflecting the 
impact of share issuances to fund acquisition-related 
payments, 75% of the bonus will continue to be based 
on Adjusted PBT, with the remaining 25% based on 
the achievement of key strategic/personal objectives. 
The Committee reiterates its intention that the use 
of Adjusted PBT is a temporary change reflecting the 
current stage in the Company’s transition to a digital 
transformation business and that we expect to revert 
to EPS over the longer term. 

7 3

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCELETTER FROM CHAIR OF THE 
REMUNERATION COMMITTEE CONTINUED

LTIP grant sizes will be 100% of salary in respect of 
the Chief Executive Officer and 200% of salary in 
respect of the Chief Financial Officer, reflecting part 
of his buyout arrangements. Vesting will be subject 
to stretching targets, underpinned by Committee 
discretion. The Committee has reviewed the 
performance measures and weightings applying to 
this year’s awards to ensure they remain aligned with 
Group strategy and is proposing a number of changes 
as follows:

• 

• 

the elements based on Adjusted Revenue and 
growth in Adjusted PBT will each be upweighted 
from 15% to 25% of the total award to reinforce 
the Group’s profitable growth strategy; and

to accommodate these increases, the weighting on 
TSR will be reduced from 70% to 50% of the total 
award. Reflecting feedback from shareholders and 
market practice, we will also revert to measuring 
TSR on a relative basis against the constituents of 
the FTSE AllShare Index.

As before, LTIP awards are subject to a two-year 
holding period after vesting.

These proposals are consistent with the Remuneration 
Policy approved by shareholders at the 2017 AGM. Further 
details of the implementation of our Remuneration Policy 
for 2019/20 are provided on pages 91 and 92.

LOOKING AHEAD
2018 saw the publication of additional remuneration 
reporting regulations, as well as a revised UK Corporate 
Governance Code. Although Kin + Carta’s compliance 
with these new requirements is not strictly required until 
next year, we have adopted some of the requirements 
early. In particular, shareholders will note that we have 
reduced pension contributions for new Executive 
Director hires (including Chris Kutsor) to be in line 
with the rate offered to the majority of employees. We 
are not yet in a position to disclose a ratio of CEO-to-
employee pay, although the Committee fully supports 
this initiative and is working to ensure that we have 
meaningful disclosure next year and beyond.

The 2020 AGM will mark the third anniversary of the 
current Remuneration Policy. Accordingly, the Committee 
will be undertaking a review of the current Policy 
during the 2019/20 financial year to ensure it remains 
appropriate and continues to support Kin + Carta’s 
strategic focus. As part of this process, the Remuneration 
Committee welcomes feedback from our shareholders 
and will be initiating a consultation programme later in  
the year.

On behalf of the Committee, I hope that we can count 
on your continued support at this year’s AGM.

Nigel Pocklington

C H A I R   O F   T H E   R E M U N E R AT I O N 
C O M M I T T E E
1   O C T O B E R   2 0 1 9

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Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEDIRECTORS’ REMUNERATION REPORT

This Directors’ Remuneration Report has been prepared in accordance with The Large and Medium-sized Companies 
and Groups (Accounts and Reports) (Amendment) Regulations 2013. The Report is also in accordance with the 
requirements of the Listing Rules and the relevant recommendations contained within the Code relating to 
Directors’ remuneration and takes into account the views of our major shareholders. The legislation requires the 
auditor to report to the Company’s members on certain disclosures contained in this report and to state whether in 
their opinion that part of the report has been properly prepared in accordance with the Companies Act 2006. The 
sections, between pages 75 and 94, which are subject to audit, have been highlighted.

POLICY REPORT
Summary of Directors’ Remuneration Policy
Kin + Carta’s remuneration policy was approved by shareholders at the AGM on 30 November 2017, and took effect 
from that date. We publish below an abbreviated version of the policy, updated as necessary, to give context to 
decisions taken by the Committee during the year. The full policy report, as approved by shareholders, can be found 
in the Annual Report and Accounts 2017 available on the Company’s website.

Basic salary
Purpose and link to strategy
To provide competitive fixed remuneration that will 
attract and retain key employees of a high calibre and 
which reflects their experience and position in the 
Company.

Operation  
Normally reviewed annually with increases effective 
from 1 August. Salaries are paid monthly.

In setting salaries, the Committee takes into account 
the following:

•  capability of the individual;

•  any changes in responsibility;

• 

increases awarded across the workforce;

•  external economic factors such as inflation; and

•  benchmarking for similar roles in comparable 

organisations.

Maximum potential value
Executive Directors’ salaries effective 1 August 2019 
are as follows:

•  Chief Executive Officer, J Schwan: £400,000 p.a.; 

and

•  Chief Financial Officer, Chris Kutsor: US$325,000 p.a.

No monetary maximum has been set, although 
increases are generally in line with the range (in 
percentage of salary terms) awarded across the Group.

In accordance with normal practice at all levels in 
all parts of the Group, increases above this level (in 
percentage of salary terms) may be made in certain 
circumstances such as where there is a change in 
responsibility or a significant increase in the scale of 
the role or size and complexity of the Group.

Performance metrics
Not applicable.

7 5

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

Benefits
Purpose and link to strategy 
To provide market competitive, yet cost-effective, 
benefits to attract and retain high-calibre executives.

Operation 
Benefits generally include provision of a car, or cash in 
lieu of car and fuel allowance, and private medical and 
life assurance cover.

The Committee may introduce other ancillary benefits 
which are on similar terms to those offered to the 
wider workforce or required in order to remain market 
competitive.

Overseas recruitment or an international assignment 
may require the benefits package to be more tailored 
and may include, for example, relocation costs, tax 
equalisation arrangements, etc., as necessary.

Pension
Purpose and link to strategy 
To provide market competitive, yet cost-effective 
benefits.

Operation 
Only basic salary is pensionable.

Maximum potential value
The maximum annual car and fuel allowance is 
£15,520.

The maximum overall cost of total benefit provision 
(including but not limited to annual car and fuel 
allowance) may vary each year subject to changes in 
the Company’s insurance premiums or changes to the 
terms of the benefits provided.

The values for the year under review, expressed as a cost 
to the Company of providing the benefits, are described 
in the Directors’ single figure table on page 84.

Performance metrics
Not applicable.

Maximum potential value 
Up to 15% of salary*.  

A Company contribution to a defined contribution 
pension scheme, a personal pension or provision of 
a cash payment in lieu of a pension contribution (or 
combination of such) may be provided at the discretion 
of the Committee.

Performance metrics
Not applicable.

*   As noted in the Letter from the Chair of the Remuneration Committee, the Remuneration Policy will be reviewed in 2019/20; the policy on 

pensions will be considered as part of this process. New Executive Directors will receive a pension contribution in line with the rate offered to the 
majority of employees (currently 5% of salary).

76

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEAnnual bonus
Purpose and link to strategy 
Incentivises achievement of annual objectives which 
support the short-term performance goals of the 
Company.

Operation
At the start of each year the Committee determines the 
choice of annual bonus measures and targets to ensure 
they reflect the KPIs of the business at that time.

Payments under the annual bonus plan are subject to:

•  compulsory payment of any bonus earned over 50% 
of salary (on an after tax basis) in the Company’s 
shares under the Company Deferred Bonus Shares 
(“DBS”) arrangement which are subject to a holding 
period of two years; and

• 

the element of the annual bonus paid in shares 
is subject to malus provisions in the event of a 
material misstatement of the Company’s financial 
position.

Deferred shares will generally be forfeited if a Director 
leaves the Group (unless in certain good leaver 
situations or if the Committee determines otherwise).

Dividends and/or dividend equivalents are payable  
on the deferred bonus shares during the two-year 
holding period.

Maximum potential value 
100% of basic salary.

Performance metrics 
Performance is measured over one financial year.

Bonus awards are subject to achievement against a 
sliding scale of challenging financial targets and may 
also be subject to challenging strategic/personal 
objectives.

The majority of any bonus will be earned for achieving 
challenging financial targets aligned with the Company’s 
key performance indicators (e.g. Adjusted PBT or EPS). A 
minority may be subject to achieving pre-set strategic/
personal objectives which reflect the key priorities of the 
role at the time.

Bonuses become payable once a threshold level of 
performance is achieved against the target(s) which 
triggers a bonus payment of up to 25% of salary, 
rising to 100% of salary for meeting (or exceeding) 
the maximum target(s) set. Measurement of financial 
metrics is made on the basis of audited figures. Where 
strategic/personal targets are set it may not always be 
practicable to set these using a sliding scale.

Page 91 of the Annual Report on Remuneration 
provides details of the performance measures and 
weightings to apply for the year ending 31 July 2020.

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Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

Long-Term Incentives
Purpose and link to strategy 
Incentivises executives to achieve superior financial 
growth and returns to shareholders over the longer term.

Provides alignment with shareholders through awards 
of shares.

Promotes retention of key individuals.

Operation 
The Long-Term Incentive Plan (“LTIP”) was approved  
by shareholders in 2010.

Awards can be in the form of an option, a conditional 
award or a forfeitable award.

Eligibility to receive awards is at the discretion of the 
Committee each year.

An LTIP award may be made shortly after an 
appointment (subject to the Company not being in a 
prohibited period) subject to the permitted maximum.

Awards are normally made on an annual basis and 
vest three years from grant subject to continued 
employment and the satisfaction of challenging three-
year performance targets.

A two-year holding period following LTIP vesting 
applies to grants to Executive Directors from 2017/18 
onwards. In total, this results in a five-year combined 
vesting and holding period.

The Committee reviews the quantum of awards 
annually and monitors the continuing suitability of the 
performance measures.

Participants benefit from the value of dividends paid 
over the vesting period to the extent that awards 
vest. This benefit is delivered in the form of cash or 
additional shares at the time that awards are exercised.

All awards granted after November 2013 are subject 
to a malus provision and clawback for two years after 
vesting, in the event of a material misstatement of the 
Company’s financial position.

All-employee share schemes
Purpose and link to strategy
Encourages long-term shareholding in the Company.

Operation 
Invitations made by the Committee under the HMRC 
Approved Sharesave Scheme.

Maximum potential value
Awards with a face value of up to 125% of basic salary 
(or 200% if the Committee believes there are exceptional 
circumstances) can be made on an annual basis.

The Company operates within a 10% in ten years ABI 
(new share issue) dilution limit.

Performance metrics 
Performance is measured over a three-year period.

Performance measures, weightings and targets are 
determined by the Committee in advance of grant to 
support Company strategy and provide shareholder 
alignment. The majority of LTIP awards will continue to 
be linked to financial and/or TSR performance.

Under each measure, threshold performance will result 
in 25% of maximum vesting for that element (0% vests 
below this), increasing pro-rata to 100% for maximum 
performance.

Where TSR performance conditions are set, 
performance against the condition is monitored 
independently on the Committee’s behalf, and where 
financial targets are set, performance against the 
condition is tested based on numbers derived from the 
audited financial statements.

LTIP vesting is underpinned by Committee discretion 
such that for any shares to vest, the Committee must 
be satisfied with the underlying performance of the 
business. In making this assessment the Committee will 
take into account factors such as the strength of the 
balance sheet, quality of earnings, etc.

Page 92 of the Annual Report on Remuneration provides 
details of the performance measures, targets and 
weightings to apply for the year ending 31 July 2020.

Maximum potential value 
As per HMRC limits (e.g. current maximum monthly 
savings towards share purchases is limited to £500  
per calendar month).

Executive Directors may participate in a monthly 
savings contract on the same terms as other employees 
of the Group.

Performance metrics 
Not applicable.

7 8

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEMaximum potential value 
Not applicable.

Share ownership guidelines
Purpose and link to strategy 
To provide alignment between executives and 
shareholders.

Operation
The Committee operates shareholding guidelines of 
200% of salary for the Chief Executive Officer and 
150% of salary for other Executive Directors.

The net of tax number of deferred bonus shares or 
vested shares under the Company’s LTIP will normally 
be required to be retained until the guideline is met.

The Committee may take account of progress towards 
this target when determining LTIP awards.

Performance metrics 
Not applicable.

Notes to the Policy Table
1.  While the remuneration policy for Executive Directors is designed having regard to the policy for employees across the Group as a whole, there 
are some differences in the structure for senior employees which the Committee believes to be necessary to reflect the different levels of 
responsibility within the Company. The following key differences exist between the Company’s policy for the remuneration of Executive Directors 
and its approach to the payment of employees generally:
• 
there is an increased emphasis on performance-related pay and, in particular, for share-based incentives at the Executive Director level;
•  eligibility to participate in and the maximum opportunity in relation to an annual bonus vary, based on individual role and local practice;
•  participation in the LTIP is limited to the Executive Directors and certain selected senior managers; and
•  benefits offered to other employees vary by subsidiary to take account of relevant market conditions and local practice.
The choice of the performance metrics and range of targets applicable to the annual bonus plan for Executive Directors reflect the Committee’s 
belief that any incentive compensation should be appropriately challenging and tied to both the delivery of robust performance relating to the 
Group’s financial key performance indicators and, where appropriate, specific individual objectives. Performance metrics applicable to the LTIP 
are selected to support Company strategy and provide shareholder alignment. Awards made in 2017/18, 2018/19 and 2019/20 vest subject to 
stretching targets. The 2017/18 award vests subject to targets relating to Absolute TSR and growth in Adjusted operating profit from continuing 
operations, the 2018/19 award vests subject to targets relating to Absolute TSR, Adjusted revenue and Adjusted PBT, and the 2019/20 award 
vests subject to Relative TSR, Revenue growth and Adjusted PBT. Targets applying to the annual bonus and LTIP are reviewed annually, based 
on a range of internal and external reference points. Performance targets are set to be stretching but achievable, with regard to the particular 
strategic priorities and economic environment in a given year.

2. 

3. 

4. 

5. 

The share ownership guideline levels are detailed above. The shares that an Executive Director may count towards the shareholding guideline 
include: those held in the name of the Director; those held in the name of the Director’s spouse, partner or children; any shares held in a family 
trust for the benefit of the Director and/or his/her spouse, partner or children; and any shares held in a personal pension plan on behalf of the 
Director. The Committee may, in its absolute discretion, approve the holding of shares by alternate means (e.g. shares held under a deferred share 
bonus award) and, if permitted, on such terms determined by the Committee, acting fairly and reasonably.

For the avoidance of doubt, in approving this Directors’ remuneration policy, authority is given to the Company to honour any commitments 
entered into with current or former Directors (such as the payment of a pension or the vesting/exercise of past share awards) that have been 
disclosed to and approved by shareholders in previous remuneration reports. Details of any payments to former Directors will be set out in the 
Annual Report on Remuneration as they arise.

the determination of whether the performance conditions have been met and the resulting vesting/pay out;

the size of awards and payments, although with quantum restricted to those detailed in the table above and the respective plan rules;

The Committee operates the annual bonus, LTIP and Sharesave plans, in accordance with their rules, HMRC guidance and, where relevant, 
the Listing Rules. To ensure these incentive plans operate in an efficient manner, the Committee retains a number of standard market practice 
discretions which include:
•  determining the eligibility to participate in the plans;
•  determining the timing of grant of awards and any payments;
• 
• 
•  dealing with a change of control (for example, the timing of testing performance targets) or restructuring of the Group;
•  determining a good or bad leaver for incentive plan purposes, based on the rules of each plan and the appropriate treatment chosen;
•  adjustments required in certain capital events such as rights issues, corporate restructuring events and special dividends; and
• 
In some circumstances, such as a material acquisition/divestment of a Group business, or a change in Accounting Standards and Interpretations, 
which mean the original performance conditions are no longer appropriate, the Committee can adjust the targets, set different measures and alter 
weightings as necessary, to ensure the conditions achieve their original purpose and are not materially less difficult to satisfy.

the annual review of performance conditions for the annual bonus plan and LTIP.

7 9

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

Approach to recruitment and promotions
Basic salary levels will be set on appointment after having had due regard to the Company’s general remuneration 
policy but adjusted, as appropriate, to reflect the experience and calibre of the individual and the market rates for 
similar roles in comparable organisations. If it is considered appropriate to appoint a new Director on a below market 
salary (e.g. in the event of an internal promotion), they may be the subject of a series of increases to a desired salary 
positioning over an appropriate time frame, subject to performance in post.

Should it be appropriate to recruit an executive from overseas or for the individual to relocate, then reasonable 
expenses and payments may be paid in relation to such a relocation which would then be subject to disclosure in due 
course. Benefits and pension arrangements would generally be in line with those offered to current executives but it 
may be necessary to tailor these to reflect for example, local market norms, local legislation, etc.

The annual bonus maximum will be in line with current Executive Directors (i.e. 100% of basic salary), prorated for 
the period of service. Depending on the timing of the appointment the Committee may use different performance 
measures, targets and weightings to that of the current executives for the first year of service.

An LTIP award may be made shortly after an appointment (subject to the Company not being in a prohibited period) 
subject to the permitted maximum. The total maximum variable remuneration that may be awarded in respect of 
recruitment is 300% of salary (excluding buy-out awards referred to below).

The Committee may offer additional cash and/or share-based elements to replace deferred or incentive pay 
forfeited by an executive leaving a previous employer. The Committee would seek to ensure, where possible, that 
these awards replicate the potential value forfeited/lost in joining the Company, and in terms of time horizons, 
vesting periods, expected values and potential impact of performance conditions, these factors are recognised in 
determining the quantum of such compensation. This award would be facilitated under the existing incentive plans 
where possible, but also using Rule 9.4.2 of the Listing Rules if necessary.

For an internal Executive Director appointment, any variable pay element awarded in respect of the prior role may  
be allowed to pay out according to its terms, adjusted as relevant to take into account the appointment.

Service contracts and loss of office payments
It is the Company’s policy that Executive Directors should serve under rolling service contracts of 12 months’ 
duration or less and that there should be no special provisions for compensation in the event of termination (neither 
in the normal course nor following a change in control of the Company) and that any compensation payments made 
should take account of the Director’s duty to mitigate his loss. The Executive Directors’ current service contracts all 
comply with this policy.

The Remuneration Committee reviews the contractual terms for new Executive Directors to ensure these reflect 
best practice.

In summary, the contractual provisions are as follows:

Provision detailed terms

Notice period: 

Termination payment:

Change of control:

Up to 12 months 

Limited to a maximum of basic salary and benefits, paid monthly and subject to 
mitigation
No Executive Director’s contract contains additional provisions in respect of a 
change of control

The service contract for any new appointment would be made on similar terms to those described above.

8 0

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEIn a leaver event, the following payments may also be made to departing Executive Directors:

1.  Any share-based entitlements granted to an Executive Director under a Company share plan will be determined 

based on the relevant plan rules. In certain prescribed circumstances, however, such as death, ill-health, disability, 
retirement or other circumstances at the discretion of the Committee, a ‘good leaver’ status may be applied. 
Under the LTIP, for good leavers, future awards will normally be tested for performance over the full performance 
period and be reduced pro rata to reflect the proportion of the performance period actually served, rounded up 
to the next complete financial year, with Remuneration Committee discretion to determine that awards vest at 
an earlier date and/or to disapply time prorating. Vested LTIP awards which are subject to an additional holding 
period will typically be retained and released at the end of the holding period, with Committee discretion to 
treat otherwise. Under the DBS, in certain prescribed circumstances, awards will be retained in connection 
with a leaver event (such as death or permanent disability or any other reason permitted by the Remuneration 
Committee).

2.  A pro rata bonus may be payable for the period of active service in certain prescribed good leaver circumstances 
and in other circumstances at the discretion of the Committee and subject to the achievement of the relevant 
performance targets.

3.  At the discretion of the Remuneration Committee, a contribution to reasonable outplacement costs in the event 

of termination of employment due to redundancy. The Committee also retains the ability to reimburse reasonable 
legal costs incurred in connection with a termination of employment.

4.  Any payment for statutory entitlements or to settle or compromise claims in connection with a termination of any 

existing or future Executive Director as necessary.

Chairman and Non-Executive Directors
The following sets out the fee policy for the Chairman and Non-Executive Directors:
Purpose and link to strategy
To attract and retain high-calibre individuals without 
prejudice to the application of independent views.

Operation 
Non-Executive Directors’ remuneration is decided 
by the Executive Directors and the Chairman; the 
Chairman’s fee is set separately by the Committee.

Fees are set periodically by taking account of the 
time required to fulfil the role and fees payable at 
similar sized companies. Any increases in fees also 
take account of any increases payable to Executive 
Directors and to the general workforce.

Non-Executive Directors may not participate in the 
Group’s cash or share-based incentive arrangements.

Non-Executive Directors also receive reimbursement  
of travel and office-related expenses.

Maximum potential value 
For 2019/20, the fees comprise a base fee of £42,500 
p.a. plus additional fees of £5,000 p.a. for the Senior 
Independent Director position and £7,500 p.a. for 
chairing the Remuneration or Audit Committees. The 
Chairman (and Non-Executive Chairman Designate) fee 
is set at £130,000 p.a.

These fees may be revised periodically in line with 
the Company’s policy. Given the periodic nature of 
the review any increases (as a % of total fees) may be 
greater than that awarded to the wider workforce in 
any particular year.

The maximum aggregate fees are set in accordance 
with the Company’s articles of association.

Performance metrics 
Not applicable.

8 1

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

ANNUAL REPORT ON REMUNERATION
The following section provides details of how Kin + Carta’s remuneration policy was implemented during 2018/19 
and how we intend to implement the remuneration policy for 2019/20.

Membership of the Committee
Mike Butterworth, Nigel Pocklington and Helen Stevenson, all Independent Non-Executive Directors, served on the 
Committee throughout the period. Michele Maher joined the Committee following her appointment as Independent 
Non-Executive Director on 15 May 2019. The Committee was chaired by Helen Stevenson until 1 January 2019, and 
thereafter Nigel Pocklington until the end of the period. The number of meetings held, attendances and a description of 
the principal matters considered by the Committee in carrying out its duties during the period are described on pages 
61 and 83.

During the period under review, the Committee, where appropriate, sought advice and assistance from the Company 
Secretary, Daniel Fattal, and members of the Board, including the Chairman of the Board, Richard Stillwell, the Chief 
Executive Officer, J Schwan, and the Chief Financial Officer, Brad Gray who was succeeded by Chris Kutsor, in 
connection with carrying out its duties. None of these persons took part in decisions relating specifically to their  
own remuneration.

Role of the Committee
The Committee is responsible for determining and agreeing with the Board the overall remuneration policy and 
its implementation, including setting the individual remuneration packages and contractual arrangements for the 
Executive Directors, senior management and the Chairman of the Board, which support the creation of value for 
shareholders and the delivery of the Group’s strategic priorities.

The Committee is mindful of the intense scrutiny around executive remuneration and seeks to keep abreast of and 
adopt best practice where appropriate taking into account its position in the FTSE SmallCap.

When undertaking its duties, the Committee also ensures that due account is taken of pay and employment conditions 
throughout the Group by keeping abreast of matters such as: (i) the general level of salary increases (if any) applied 
throughout the Group; (ii) the levels of bonuses paid (and bonus opportunity offered) to the workforce as a whole;  
and (iii) any widespread changes that are proposed to Group-wide employment conditions.

The full terms of reference for the Committee are available on the Company’s website (www.kinandcarta.com).

Committee’s advisers
During the period, the Committee retained Mercer | Kepler, part of the MMC group of companies, as an independent 
adviser to the Committee. They were selected following a formal tender process conducted in 2015. Mercer | Kepler 
is a signatory to the Code of Conduct for Remuneration Consultants in the UK, details of which can be found on the 
Remuneration Consulting Group’s website at www.remunerationconsultantsgroup.com.

During the period, one of MMC’s other companies, Marsh Inc., acted as the Company’s insurance broker. The fees 
paid to Mercer | Kepler in relation to advice provided to the Committee for 2018/19 were £19,820 (2017/18: 
£40,370), on a time and materials basis.

The Committee has reviewed the advice provided by Mercer | Kepler during the year and is satisfied that it has been 
objective and independent. The terms of engagement between the Company and Mercer | Kepler are available from 
the Company Secretary upon request.

8 2

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCESummary of activities
During the period the Committee approved:

•  outcomes of bonuses for the Executive Directors in respect of 2017/18;

• 

• 

• 

• 

• 

• 

• 

the Directors’ Remuneration Report for 2017/18;

the Executive Directors’ salaries and pension provision for 2019/20;

the Chairman’s fees for 2019/20;

the change in the proportion of operating profit from Strategic Marketing performance condition applying to the 
November 2016 LTIP award;

the grant of awards in November 2018 under the Company’s 2010 LTIP Plan to certain senior managers and the 
performance conditions attached to their vesting;

the remuneration arrangements for Chris Kutsor on his appointment as Chief Financial Officer, including the 
structure of his buyout awards; and

the remuneration arrangements and treatment of outstanding incentives for Brad Gray on his stepping down 
from the Group.

Summary of shareholder voting at the 2018 AGM 
The following table shows the results of the last binding vote on the Remuneration Policy at the 2017 AGM, and the 
advisory vote on the 2017/18 Remuneration Report at the 2018 AGM:

Resolution

Remuneration Policy
Remuneration Report

Note 1: Includes ‘discretionary’ votes.

Votes  
for (note 1)

96,592,072
97,616,773

% for  
(note 1)

99.62%
99.87%

Votes  
against

371,760
126,356

% 
against

Total  
votes cast

0.38% 96,963,832
0.13% 97,743,129

Votes 
withheld

960,595
1,754

8 3

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

Remuneration Payable to Directors for the Period Ended 31 July 2019
Directors’ single figure table (audited)
Set out below, in a single figure, is the total remuneration of all Directors for the financial year:

Basic 
salary/
fee
2019
£’000

Basic 
salary/
fee
2018
£’000

Taxable 
benefits 
(note 2)
2019
£’000

Taxable 
benefits 
(note 2)
2018
£’000

Bonus
2019
£’000

Bonus
2018
£’000

Share 
plans 
vesting 
(note 3) 
2019
£’000

Share 
plans 
vesting 
(note 3) 
2018
£’000

Pension 
benefits 
(note 4)
2019
£’000

Pension 
benefits 
2018
£’000

Total
2019
£’000

Total
2018
£’000

Director (note 1)

400.0
31.5

n/a
n/a

22.9
1.9

n/a 100.0
n/a
n/a

n/a
n/a

Executive Directors
J Schwan (note 4)
Chris Kutsor (note 5)
Non-Executive Directors
David Bell 
Mike Butterworth
John Kerr (note 6)
Michele Maher 
Nigel Pocklington
Helen Stevenson
Richard Stillwell  
(note 7)
Former Directors
Matt Armitage  
(note 1)
Brad Gray (note 8)

42.5
52.1
3.7
9.2
46.9
48.5

–
55.0
–
–
42.5
50.0

110.0 110.0

– 400.0
250.0 230.0

–
–
–
–
–
–

–

–
–
–
–
–
–

–

–
–
–
–
–
–

–

–
–
–
–
–
–

–

–
13.8

18.6
14.2

– 400.0
62.5 230.0

–
–

–
–
–
–
–
–

–

–
–

–
–

–
–
–
–
–
–

–

–
–

60.0
1.6

n/a 582.9
n/a
35.0

n/a
n/a

–
–
–
–
–
–

–

–
–
–
–
–
–

42.5
52.1
3.7
9.2
46.9
48.5

n/a
55.0
n/a
n/a
42.5
50.0

– 110.0 110.0

–
37.5

60.0
– 878.6
34.5 363.8 508.7

Notes
1.  Changes in Directors and roles during the year were as follows:

a.  Chris Kutsor joined the Board as Chief Financial Officer with effect from 17 June 2019.

b.  David Bell joined the Board as Non-Executive Director with effect from 4 August 2018.

c.  Mike Butterworth stepped down as Senior Independent Director on 31 December 2018.

d. 

John Kerr joined the Board as Non-Executive Chairman Designate with effect from 22 July 2019.

e.  Michele Maher joined the Board as Non-Executive Director with effect from 15 May 2019.

f.  Nigel Pocklington was appointed as Chair of the Remuneration Committee with effect from 1 January 2019.

g.  Helen Stevenson was appointed as Senior Independent Director and stepped down as Chair of the Remuneration Committee with effect 

from 1 January 2019.

h.  Matt Armitage resigned from the Board on 4 August 2018. Details of his leaver arrangements are included on page 90.

i. 

Brad Gray stepped down as Chief Financial Officer and as a Director of the Board on 17 June 2019, continuing in full time employment with 
the Group until 31 July 2019. 

2. 

3. 

4. 

5. 

6. 

Taxable benefits constitute additional payments in lieu of the provision of a company car and fuel benefit, medical expenses insurance cover and 
personal tax return preparation in required countries.
Figures for ‘share plans vesting’ are based on the number of shares vesting for performance periods substantially completed as at year end. The 
2015 LTIP award lapsed in full in November 2018. The 2016 LTIP award will lapse in full in November 2019. See page 86 for details.
Pension benefits were in part paid into a Group Personal Pension Plan and part paid as cash in lieu of pension for J Schwan.
The remuneration of Chris Kutsor is originally denominated in US Dollars and has been converted for the purposes of the single figure table using 
the average £:$ exchange rate in the year of 1.2867.
John Kerr has elected to forego £10,000 per annum of his fee of £130,000 per annum. John Kerr’s fees are shown above after foregoing this 
proportion of his fees for the period he was a Director during 2018/19. The Company donates this sum so withheld, together with a matching 
sum from the Company, to registered charities. 

7.  Richard Stillwell has elected to forego £20,000 per annum of his fee of £130,000 per annum. Richard Stillwell’s fees are shown above after 
foregoing this proportion of his fees during 2018/19. The Company donates this sum so withheld, together with a matching sum from the 
Company, to registered charities.

8.  Brad Gray stepped down as Chief Financial Officer and as a Director of the Board on 17 June 2019, continuing in full-time employment with the 
Group until 31 July 2019. Pension benefits were paid as cash in lieu of pension. Amounts shown in the table reflect the full financial year, i.e. 
including the period served after his leaving the Board. Details of Brad’s leaver arrangements are included on page 90. 

8 4

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEIncentive Outcomes for the Period Ended 31 July 2019 (Audited)
Annual bonus
Executive Directors’ bonuses for the period ended 31 July 2019 provided for a payment of up to 100% of salary 
based 75% on Adjusted PBT performance over the financial period and 25% on personal/strategic objectives.  
Details of performance against the financial targets set are provided below:

Financial measure

Adjusted PBT

Threshold

No payment 
below target

Target  
(25% of salary)

Stretch  
(50% of salary)

Super Stretch  
(75% of salary)

Actual 
performance

% of salary 
earned

£19m

£20.3m

£21.6m

£19.6m

0%

Note: The percentage of bonus earned between the target and the stretches is on a straight-line basis.

Adjusted PBT is shown in the table above before strategic investments of £2.0 million, in line with the approach 
agreed by the Committee at the start of the period. Although Adjusted PBT of £19.6 million before strategic 
investments would support a payout of 31% of salary, the Committee and the Executive Directors agreed that 
no payout for the PBT element of the 2018/19 bonus would be made in light of the Group’s overall financial 
performance.

In addition to the above, each Executive Director was eligible to earn up to 25% of salary for the achievement of 
stretching strategic/personal objectives, which for 2018/19 related to Kin + Carta’s strategy and priorities. 

Executive Directors were assessed as having achieved their strategic/personal objectives in full, with the Committee 
noting:

•  Executive Directors had overseen the successful launch of a new Connective operating model, bringing together 
the Group’s core capability pillars and improving cross-selling across the business. The Committee noted in 
particular that the Group had over 20 clients buying from more than one business during the 2018/19 financial 
period (versus a target of 10), accounting for over £10 million in revenue.

•  Strong progress had been made against identified growth catalysts, in particular:

 − on geographical expansion, the Group had started to establish Kin + Carta AmazeRealise as a communications 
presence in the US to complement the already strong strategy, innovation and transformation capabilities, 
with additional revenue exceeding the $0.5 million target set at the start of the period; and 

 − on deepening sector focus, the Group successfully launched a Healthcare vertical and delivered seven new 

clients with revenue in the period in excess of £5 million.

Based on these achievements, the Committee agreed to award both J Schwan and Brad Gray (who was employed by 
the Group for the full financial period) annual bonuses equivalent to 25% of salary in respect of 2018/19. In line with 
the remuneration policy, these amounts will be paid entirely in cash. Having joined the Group in June 2019, Chris 
Kutsor was not eligible for an annual bonus in respect of the 2018/19 financial period.

8 5

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

2015 LTIP
As reported last year, 2017/18 Adjusted EPS performance was below threshold against targets set for 2015 LTIP 
awards and accordingly this element of the award achieved nil vesting. The elements based on relative TSR and the 
percentage of operating profit from Strategic Marketing elements, both of which were underpinned by Adjusted EPS 
performance, also achieved nil vesting. Accordingly, the 2015 LTIP lapsed in full in November 2018, with the value  
of these awards included in the single figure table on page 84 for 2018 being £Nil.

2016 LTIP
Vesting of the 2016 LTIP awards is dependent on performance against three metrics measured over a three-year 
period: Adjusted EPS; TSR relative to the FTSE AllShare Media sector (excluding FTSE100 companies); and the 
proportion of Group operating profit from the Strategic Marketing businesses. 

As a result of the disposals of the Marketing Activation and Books segments in 2017/18, the Committee considered 
that the element based on the proportion of Group operating profit from the Strategic Marketing businesses was 
no longer a relevant measure of performance (as it would be 100% by default) and resolved instead to increase the 
weighting on the relative TSR from 50% to 75%.  

Further details, including vesting schedules and performance against each of the metrics are provided in the table below:

Measure

Weighting

Targets*

Adjusted EPS in
2018/19

25%

75% 
(increased  
from 50%)

n/a 
(originally 
25%)

TSR relative to
the All-Share Media
sector (excl. 
FTSE100
companies)
Operating profit 
from Strategic 
Marketing as
compared to total 
Group operating 
profit in 2018/19
Total vesting

0% vesting below 18.5p
25% vesting for 18.5p
100% vesting for 20.0p or more
Straight-line vesting between these points
0% vesting below median performance
25% vesting for performance in line with median
100% vesting for upper quartile performance or 
greater
Straight-line vesting between these points
0% vesting below 55%
25% vesting for 55%
100% vesting for 65% or greater 
Straight-line vesting between these points

Outcome

Vesting %

9.2p

0%

25th percentile

0%

n/a

n/a

0%

*   The Committee assessed the impact of restating the EPS target to take into account the disposals in 2017/18. However, the targets were still not 

met and accordingly this element of the award will lapse in full in November 2019.

Summary of long-term incentives vesting in November 2019 (audited)
The total number of shares which vested in relation to the performance period completed as at the period end, and 
which are reflected in the single figure table on page 84, is as follows:

Date of grant

Total number 
 of shares

% shares 
vesting  
for 
performance 

Number of 
awards vesting

Share price 
on vesting 
(pence)

Total value on  
vesting (£)

Transfer of award/
earliest vesting 
date

Brad Gray

16 Nov 2016

161,529  

0%

0

n/a

0 

16 Nov 2019

8 6

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEScheme interests awarded during the 2018/19 financial period (audited)
Long-Term Incentive Plan (‘LTIP’)
In November 2018, J Schwan and Brad Gray were granted awards, which are structured as options with a nil exercise 
price, under the Company’s LTIP, as follows:

J Schwan
Brad Gray

Date of grant

11 Nov 2018
11 Nov 2018

Shares over 
which awards 
granted

Value of shares 
awarded (£)*

% of salary 
awarded

410,088
256,305

£400,000
£250,000

100%
100%

* Face value is based on a share price of 97.5 pence (the market value at the time of grant).

Reflecting an improvement in the Company’s share price relative to that used for awards in 2016/17 and 2017/18, 
LTIP grant sizes for 2018/19 reverted to the previous 100% of salary level. Awards granted vest on absolute TSR, 
growth in Adjusted revenue and growth in Adjusted PBT, each measured over three years and with overall vesting 
underpinned by Committee discretion. Vested shares will be subject to a two-year holding period.

A summary of the performance conditions is shown in the table below:

Measure

Weighting

Targets

Absolute TSR
(share price plus 
rolled up dividends)

70%

Growth in Adjusted 
revenue

15%

Growth in Adjusted 
PBT

15%

0% vesting below 125p 
25% vesting for 125p 
100% vesting for 175p or more 
Straight-line vesting between these points
0% vesting below 6%
25% vesting for 6% 
100% vesting for 11% or more 
Straight-line vesting between these points
0% vesting below 6%
25% vesting for 6%
100% vesting for 14% or greater
Straight-line vesting between these points
Vesting of awards is subject to overall 
Committee discretion

Performance measurement period

Three-month average to 
31 July 2021

Adjusted revenue in 2020/21 
as compared to 2017/18

Adjusted PBT in 2020/21 
as compared to 2017/18

All awards made since November 2013 are subject to a malus and clawback provision, which will enable the 
Committee to reclaim value that should not have been received in the event that, if within the two-year period 
following the year of vesting, a material misstatement of the Company’s financial results relating to the year of 
vesting is identified. In such circumstances a clawback would be based on the extent to which the first vesting was 
overpaid based on new information.

Deferred Bonus Shares (‘DBS’)
In November 2018, Brad Gray was granted awards under the DBS in respect of the annual bonus payable to him for 
2017/18 in excess of 50% of salary. There are no performance conditions associated with these awards and shares 
are released after a two-year deferral period.

Brad Gray

Date of grant

5 Nov 2018

Shares over which 
awards granted

64,174

Value of shares 
awarded (£)*

£60,644

Release date

5 Nov 2020

* Face value is based on a share price of 94.5 pence (the market value at the time of grant).

8 7

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

Statement of change in remuneration of Chief Executive Officer compared with 
other employees

Chief  
Executive 
Officer 
 2019 
£’000

Percentage
change 
 vs 2018
(note 1)

0%
23.1%
(75.0)%

All employees 
percentage
change  
vs 2018
(note 2)

19.2%
1.0%
(54)%

Salary
Benefits in kind
Annual bonus

400.0
22.9
100.0

Notes
1.  CEO remuneration percentage change compares the remuneration of J Schwan for 2018/19 with that of Matt Armitage for 2017/18.
2.  Reflects the change in average pay for Group Head Office employees employed in both 2017/18 and 2018/19. This subset of employees is 

considered the most appropriate comparator to the Chief Executive as they have a similar remuneration structure.

Review of past performance
The chart below illustrates the Company’s Total Shareholder Return for the ten years ended 31 July 2019, relative 
to the performance of the FTSE SmallCap Index and FTSE AllShare Index. Both the FTSE SmallCap and the FTSE 
AllShare represent broad equity indices of which the Company has been a constituent member for the majority of 
the period shown and therefore have been selected as comparators for this reason.

600

500

400

300

200

100

0

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

FTSE SmallCap

FTSE AllShare

Kin + Carta

Source: DataStream from Refinitiv

The table below details the Chief Executive Officer’s single figure of remuneration over the same ten-year period:

2010 
Patrick  
Martell

2011 
Patrick  
Martell

2012 
Patrick  
Martell

2013 
Patrick  
Martell

2014 
Patrick  
Martell

2015
Matt 
 Armitage  

2016
Matt  
Armitage 

2017
Matt  
Armitage 

2018
Matt  
Armitage 

725.3

802.0 1,246.6 1,335.0 1,648.4 1,133.5

477.8

478.2

878.6

2019
J 
Schwan 

582.9

100.0

100.0

100.0

96.3

100.0

69.7

Nil

Nil

100

25.0

Nil

Nil

100.0

93.9

98.5

100.0

Nil

Nil

Nil

N/A

Total 
remuneration 
£’000 
Annual bonus 
as a percentage  
of maximum
LTIP vesting as 
a percentage of 
maximum

8 8

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCERelative importance of spend on pay
This table shows overall expenditure on pay, excluding employer’s NICs, for all employees; shareholder distributions 
(payments of dividends); and rent and rates, with the percentage change in each. In the prior period, cash capital 
expenditure had been used as a significant payment to assist in understanding the relative importance of spend 
on pay. Following the disposal of the printing business, cash capital expenditure now primarily consists of office 
refurbishment costs, which is not considered material. A new category, rent and rates, has been added to aid the 
comparison of overall expenditure on pay. 

Overall expenditure on pay on continuing operations
Dividends paid in the period
Rent and rates

Recruitment arrangements for Chris Kutsor (audited)
Chris Kutsor was appointed as Chief Financial Officer on 17 June 2019. 

2019
£’000

105,942
2,990
7,718

2018
£’000

Percentage
change

131,100
2,784
5,757

(19.2%)
7.4%
34.1%

In order to facilitate Chris’ recruitment, the Committee agreed a balanced buyout package to compensate him for 
incentives forfeited on leaving his previous employer, in line with the approved Remuneration Policy. In determining 
the quantum and structure of these awards, the Committee took into account the time horizons, vesting periods and 
expected values of the incentives foregone, with the aim of replicating this as closely as possible. Awards made to 
Chris consisted of:

•  a one-off exceptional award of 200% of salary to be granted in November 2019 under the Company’s LTIP, 

with vesting based on three-year relative TSR, growth in Adjusted revenue and growth in Adjusted PBT (targets 
detailed on page 92). Vested awards will be subject to a two-year mandatory holding period;

•  a total of 119,601 restricted stock units (‘RSUs’) with a face value of US$166,500 (£132,159) granted on 17 June 
2019. Awards vest in three equal tranches in March 2020, 2021 and 2022 subject to continued employment  
with the Group. This award was facilitated using Listing Rule 9.4.2:

Date of grant

17 June 2019

Form of award

RSU

Number granted

Vesting dates

39,867
39,867
39,867

16 March 2020 (1/3)
15 March 2021 (1/3)
14 March 2022 (1/3)

•  358,803 share options with an exercise price of £1.105 granted on 17 June 2019.  Options vest in March 2022 

subject to continued employment with the Group. This award was facilitated using Listing Rule 9.4.2:

Date of grant

17 June 2019

Form of award

Share option

Number granted

Exercise price 
(£)

358,803

£1.105

Vesting date

14 March 2022

The Committee confirms that the fair value of the buyout package offered to Chris is no higher than his awards 
foregone.

In respect of his ongoing package, Chris was appointed on a salary of US$325,000 which is broadly in line with his 
predecessor and which will be next subject to review in August 2020. In line with best practice, his employer pension 
contribution has been aligned with the majority of employees at 5% of salary. Chris will be eligible to participate in 
the Group’s annual bonus and LTIP from 2019/20 onwards on broadly the same basis as his predecessor, save for the 
exceptional LTIP grant of 200% of salary in his first year, as detailed above.

8 9

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

Leaver arrangements for Brad Gray (audited)
We announced on 10 May 2019 that our Chief Financial Officer, Brad Gray, would be stepping down from his role 
and the Board with effect from 17 June 2019, continuing in full-time employment with the Group until 31 July 2019 
to facilitate an orderly handover.

Reflecting the circumstances of his departure and taking into account both his service as Chief Financial Officer since 
August 2014 and his significant role since 1988 in the development of the Company from its legacy print-based 
origins to its current focus on the digital transformation market, the Committee accorded Brad good leaver status  
for the purposes of his outstanding incentives.  

Details of Brad’s leaver arrangements, which are in accordance with the Remuneration Policy approved by 
shareholders at the 2017 AGM, are as follows:

Fixed pay
•  Brad will continue to receive base salary, pension contributions and benefits for the period to 9 May 2020.

Annual bonus
•  Having served with the Group for the entire financial period, Brad will receive an annual bonus in respect of 
2018/19 amounting to £62,500, payable in cash. Details of performance against targets set for the period  
is discussed in detail on page 85.

•  Brad will not be eligible to participate in the 2019/20 annual bonus.

•  Brad retains 64,174 shares granted under the DBS in respect of the 2017/18 annual bonus vesting in 

November 2020 (as detailed on page 87).

LTIP
•  Brad’s outstanding LTIP awards have been treated in line with the default good leaver position in the 

Remuneration Policy.

•  Awards have been reduced pro rata to reflect the proportion of the performance period actually served, rounded 

up to the next complete financial period, as follows:

Date of grant

16 Nov 2016
7 Dec 2017
11 Nov 2018

Prorating 
percentage

100.0%
66.7%
33.3%

Original 
awards

161,529
261,528
256,305

Prorated 
awards

161,529
174,352
85,435

•  The performance conditions for each award will be measured at the end of each respective performance period, and 

any awards deemed to vest will be released at the normal vesting date.  Details of the November 2016 LTIP, which was 
tested for performance at the period end and which will lapse in full in November 2019, are included on page 86.

•  Any shares vesting in respect of the 2017 and 2018 awards will be subject to an additional two-year holding period. 

Exit payments made in the period (audited)
No exit payments were made in the period.

Payments to past Directors (audited)
Details of leaver arrangements for Matt Armitage, former Chief Executive Office, were included in last year’s Annual 
Report on Remuneration. Matt remained in employment with the Group as a special adviser until 31 July 2019 
during which time he received base salary, pension contributions and benefits amounting to £478,600.

In November 2018, Matt was granted awards under the DBS in respect of the annual bonus payable to him for 
2017/18 in excess of 50% of salary. There are no further performance conditions associated with these awards and 
shares will be released after a two-year deferral period.

Matt Armitage

Date of grant

Shares over 
which awards 
granted

Value of shares 
awarded (£)*

Release date

5 Nov 2018

111,608

105,470 5 Nov 2020

* Face value is based on a share price of 94.5 pence (the market value at the time of grant).

9 0

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEImplementation of Executive Director Remuneration Policy for 2019/20
Basic salary
In respect of the Chief Executive Officer, J Schwan, the Committee determined that his annual salary would remain 
at £400,000 for 2019/20. 

Chris Kutsor was appointed as Chief Financial Officer on an annual salary of US$325,000. He will next be eligible for  
a salary review in August 2020.

Salary levels are as follows:

J Schwan
Chris Kutsor

From 1 August 2019

Chief Executive Officer
Chief Financial Officer

From 4 August 
2018  
(or appointment)

£400,000
US$325,000

% increase

0%       
n/a

The average increase across the Company for 2019/20 is 2.9%.

Pension and benefits
No changes in pension contribution rates or benefits provision to the Executive Directors are to be applied during 
the period.

J Schwan and Chris Kutsor receive pension contributions amounting to 15% and 5% of base salary respectively. 

Annual bonus
The annual bonus for the 2019/20 financial year will operate on broadly the same basis as in 2018/19. Bonus 
opportunities for Executive Directors remain at 100% of salary, with any amount earned over 50% of salary deferred 
in shares for two years and subject to malus provisions in the event of material misstatement. 75% of the bonus 
opportunity will be based on Adjusted PBT performance (measured before strategic investments), with the remaining 
25% based on the achievement of key strategic/personal objectives aligned with the business’ strategy and priorities 
that have been communicated to shareholders.

A summary of performance measures and weightings is included in the table below:

Measure 

Adjusted PBT 
Strategic/personal objectives

Weighting

75%
25%

In the event of any material acquisition or divestment the Committee would adjust the PBT targets for the 
acquisition/divestment. The Board considers the targets for the annual bonus measures to be commercially sensitive 
and therefore will not be disclosing these objectives prospectively. However, it is intended that retrospective 
disclosure, including any such adjustment of targets, will be provided in next year’s Directors’ Remuneration Report. 
In setting Adjusted PBT targets for the year, the Committee reviewed a range of internal and external reference 
points to ensure that targets are appropriately stretching yet achievable.

9 1

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

Long-term incentives
LTIP awards to be made to Executive Directors in late 2019 will be 100% of salary in respect of J Schwan and 200% 
of salary in respect of Chris Kutsor. Awards will vest subject to performance over a three-year period with vested 
shares subject to a two-year holding period. 

Reflecting a number of evolutionary changes, the rationale for which is outlined in the letter from the Chair of the 
Remuneration Committee, vesting of these awards will be based 50% on Relative TSR, 25% on growth in net revenue 
and 25% on growth in Adjusted PBT, with vesting underpinned by Committee discretion. For any shares to vest, 
the Committee must be satisfied with the underlying performance of the business. In making this assessment the 
Committee will take into account factors such as the strength of the balance sheet, quality of earnings, etc.

A summary of performance targets for the forthcoming grant are included in the table below:

Measure

Weighting

Targets

Performance measurement period

25%

50%

1 August 2019 to 31 July 2022 (three-
month averaging)

Growth in net 
revenue

TSR Relative to the 
FTSE AllShare 

0% vesting below median performance 
25% vesting for performance in line with 
median  
100% vesting for upper quartile 
performance or greater 
Straight-line vesting between these points
0% vesting below 6% 
25% vesting for 6% 
100% vesting for 12% or more 
Straight-line vesting between these points
0% vesting below 4%  
25% vesting for 4% 
100% vesting for 10% or more 
Straight-line vesting between these points
In the event of any material acquisition or divestment the Committee would adjust the revenue and PBT targets 
to ensure only out performance of the acquisition/divestment is rewarded. Vesting of awards is subject to overall 
Committee discretion.

Growth in  
Adjusted 
PBT

Adjusted PBT in 2021/22 as
compared to 2018/19

Net revenue in 2021/22 
as compared to 2018/19

25%

The growth in Adjusted PBT targets for the 2019/20 LTIP awards are lower than the growth in net revenue targets 
reflecting the Company’s strategy over the next few years of further targeted investment in the Group in order to 
drive long-term growth. 

Implementation of Non-Executive Director remuneration policy for 2019/20
Base fee levels for the Chairman and Non-Executive Directors are currently £130,000 p.a. and £42,500 p.a. 
respectively, with an additional fee for the Audit and Remuneration Committee chairs of £7,500 p.a. and a fee 
for acting as the Senior Independent Director of £5,000 p.a. The Chairman, Richard Stillwell continues to forego 
£20,000 p.a. of his fee, which the Company donates, together with a matching sum from the Company, to registered 
charities. John Kerr, Non-Executive Chairman Designate with effect from 22 July 2019, receives a fee of £130,000 
p.a. John Kerr has elected to forego £10,000 p.a. of his fee, which the Company donates, together with a matching 
sum from the Company, to registered charities.

Share ownership guidelines and Directors’ interests in the share capital of the 
Company (audited)
Shareholding guidelines are in place that require Executive Directors to acquire a holding equivalent to 200% of 
basic salary for the Chief Executive Officer and 150% of basic salary for the Chief Financial Officer. These levels are 
considered appropriate to ensure that there is robust long-term alignment achieved between Executive Directors 
and shareholders. The net of tax number of deferred bonus shares or vested shares under the Company’s LTIP 
will normally be required to be retained until the guideline is met. Directors’ share dealings must be conducted in 
accordance with the Company’s Share Dealing Policy.

9 2

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEInterests of Directors and their connected persons in 10 pence ordinary shares (fully paid) of the Company at 31 July 
2019 were as follows:

Executive (note 2)
J Schwan
Chris Kutsor (note 3)
Non-Executive 
David Bell
Mike Butterworth
John Kerr 
Michele Maher 
Nigel Pocklington
Helen Stevenson
Richard Stillwell

Unvested share 
options and 
restricted stock 
units

Unvested LTIP 
awards (subject 
to performance
conditions)

Unvested 
deferred bonus 
share awards

Beneficial 
holding
31 July 2019

Beneficial 
holding
4 August 2018

Expressed as 
a percentage 
of annual basic 
salary (note 1)

–
478,404

915,457
–

–
–
–
–
–
–
–

–
–
–
–
–
–
–

–
–

–
–
–
–
–
–
–

7,432,768
–

7,432,768
n/a

1,933%
0%

84,486
77,642
–
–
10,000
37,166
100,000

24,486
26,000
n/a
n/a
10,000
22,000
90,000

–
–
–
–
–
–
–

Notes
1.  Calculated by reference to: the number of unvested deferred bonus share awards added to beneficial holdings; the mid-market closing price of 

the Company’s ordinary shares on 31 July 2019 (104.0 pence); and the Director’s annual rate of basic salary.

2.  Brad Gray’s holding on 17 June 2019, the date he stepped down as a Director, was 62% of basic salary.
3.  Chris Kutsor was granted options over 358,803 ordinary shares in the Company with an exercise price of £1.105 per share. He was granted 

119,601 restricted stock units. Details of these grants are disclosed on page 89. 

From 31 July 2019 to 1 October 2019, there were no changes to the above stated holdings.

Directors’ outstanding share incentive awards (audited)
Details of the share options held by Directors who served during the period are shown below. All options were 
granted under the LTIP for Nil consideration.

Market 
price at date 
of award/
exercise 
price for 
options (p)

Date of 
award

12 Nov 15
16 Nov 16
7 Dec 17
19 Nov 18
5 Nov 18

184.70p
128.15p
79.15p
97.54p
94.50p

Balance at 
3 August 
2018 

155,657
161,529
261,528
–
–
578,714

–
–
–
256,305
64,174
320,479

Type of 
award 
(Note 1)
Brad Gray
LTIP
LTIP
LTIP
LTIP
DBS

J Schwan
LTIP
LTIP

7 Dec 17
19 Nov 18

79.15p
97.54p

505,369
–
505,369

–
410,088
410,088

Chris Kutsor
RSU
RSU
RSU
OPT

17 June 19
17 June 19
17 June 19
17 June 19

110.50p
110.50p
110.50p
110.50p

–
–
–
–
–

39,867
39,867
39,867
358,803
478,404

Awarded 
during year

Exercised 
during year

Lapsed 
during year 
(Note 2)

Balance 
at 31 July 
2019
(Note 3)

Vesting date

Expiry date

–
–
–
–
–
–

–
–
–

–
–
–
–
–

155,657
–
87,176
170,870
–
413,703

– 12 Nov 18 12 Nov 25
161,529 16 Nov 19 16 Nov 26
7 Dec 27
174,352 7 Dec 20
85,435 19 Nov 21 19 Nov 28
–
64,174 5 Nov 20

485,490

–
–
–

–
–
–
–
–

505,369 7 Dec 20
7 Dec 27
410,088 19 Nov 21 19 Nov 28
915,457

39,867 16 Mar 20
39,867 15 Mar 21
39,867 14 Mar 22

–
–
–
358,803 14 Mar 22 17 June 29
478,404

Notes
1. 

LTIP = Long Term Incentive Plan, DBS = Deferred Bonus Scheme, RSU = Restricted Share Unit (Chris Kutsor buyout awards only), OPT = Share 
Options (Chris Kutsor buyout awards only).

2.  Brad Gray’s outstanding LTIP awards were prorated to reflect the proportion of the performance period served, rounded up to the next complete 

financial period; the remainder lapsed with effect from 9 May 2019. See page 90 for further details. 

3.  Details of the November 2016 LTIP, which was tested for performance at the period end and will lapse in full in November 2019, is included on page 86.

9 3

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

Details of the qualifying performance conditions in relation to outstanding LTIP awards are summarised below:

16 November 2016 award

Performance measurement 
period
Weighting % of award

100% vesting
Between 25% and 100% 
vesting
Underpin

7 December 2017 award

Performance measurement 
period
Weighting % of award
100% vesting
Between 25% and 100% 
vesting
Underpin

11 November 2018 award

Performance measurement 
period
Weighting % of award
100% vesting
Between 25% and 100% 
vesting
Underpin

TSR relative to constituents of the 
FTSE AllShare Media Index 
(excl. FTSE100 companies)

29 July 2016 to 2 August 
2019
75% (increased from 50%,  
see page 86)
Upper quartile or above
Between median and upper 
quartile
Committee discretion

Absolute TSR (share price plus 
rolled up dividends)

3-month average to 31 July 
2020
70%
170p or above
Between 110p and 170p

Committee discretion

Absolute TSR (share price plus 
rolled up dividends)

Absolute Adjusted basic EPS

EPS for 2018/19  
financial period
25%

20.0p or more
From 18.5p to 20.0p

Operating profit from Strategic 
Marketing as compared to total 
Group operating profit

2018/19 financial period

0% (reduced from 25%,  
see page 86)
85% or more
Between 75% and 85%

Committee discretion

Committee discretion

Growth in Adjusted operating profit 
from Strategic Marketing

2019/20 as compared to 
2016/17
30%
14% or more
Between 6% and 14%

Committee discretion

Growth in Adjusted revenue

Growth in Adjusted PBT

3-month average to 31 July 
2021
70%
175p or above
Between 125p and 175p

2020/21 as compared to 
2017/18
15%
11% or more
Between 6% and 11%

2020/21 as compared to 
2017/18
15%
14% or more
Between 6% and 14%

Committee discretion

Committee discretion

Committee discretion

Note: In the event of any material acquisition or divestment the Committee would adjust the targets to ensure only out performance of the 
acquisition/divestment is rewarded. Vesting of awards is subject to overall Committee discretion.

The market price of Kin and Carta plc ordinary shares of 10 pence each at 31 July 2019 was 104.0 pence and the 
range during the financial period 2018/19 was 83.8 pence to 111.5 pence.

Share options – Sharesave Scheme (audited)
There are no outstanding Sharesave options in respect of Directors.

Dilution
Under the ESOS 2001, LTIP 2010 and the Sharesave Scheme, awards of options over no more than an aggregate 
10% of the Company’s issued share capital may be granted over new issue shares in any rolling ten-year period (with 
awards made under any other share plans also being counted).

As at 31 July 2019, excluding lapsed options and options exercised and satisfied from utilising existing issued shares, 
options over 10,037,110 shares (6.5% of the Company’s issued share capital) have been exercised through new 
shares or remain outstanding under all share plans and so count towards this limit.

Approved by the Board and signed on its behalf by

Nigel Pocklington

C H A I R   O F   T H E   R E M U N E R AT I O N   C O M M I T T E E
1   O C T O B E R   2 0 1 9

94

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEDIRECTORS’ REPORT

The Directors present their Directors’ Report and 
the audited consolidated financial statements for the 
period ended 31 July 2019. The Corporate Governance 
Report set out on pages 58 to 63 also forms part of this 
report.

There have been no significant events since the balance 
sheet date. An indication of likely future developments 
in the business of the Company and details of research 
and development activities are included in the Strategic 
Report.

Information about the use of financial instruments  
by the Company and its subsidiaries is given in  
note 29 to the financial statements.

STRATEGIC REPORT 
The Strategic Report can be found on pages 8 to 55. 
The Strategic Report includes the business model, key 
performance indicators, the principal risks affecting  
the Connective and disclosures regarding greenhouse 
gas emissions. 

Certain sections of this Annual Report contain forward-
looking statements with respect to the strategy, financial 
condition, results, operations and businesses of the 
Group or markets in which the Group operates. These 
statements involve risk and uncertainty because they 
depend on circumstances that occur in the future and 
relate to specific events, not all of which are within 
the Group’s control. Although the Group believes that 
the expectations reflected in such forward-looking 
statements are reasonable, there are a number of factors 
that could cause actual results or developments to differ 
materially from those expressed or implied by these 
forward-looking statements. The Group undertakes  
no obligation to update any forward-looking statement. 
Nothing in the Annual Report should be construed as 
a profit forecast or an invitation to deal in the ordinary 
shares of Kin and Carta plc.

DIRECTORS AND THEIR  
SHARE INTERESTS
The present membership of the Board, and those who 
have served on the Board during the financial year, is 
set out on pages 64 and 65. 

The Directors’ interests in ordinary shares of the 
Company are set out in the table on page 93 within  
the Directors’ Remuneration Report.

RESULTS AND DIVIDENDS
The Group’s statutory profit before taxation for the 
period amounted to £1.8 million (2018: statutory 
loss of £31.2 million). The Directors propose a final 
dividend of 1.30 pence for each ordinary share payable 
on 17 December 2019 to holders on the register as at 
22 November 2019. If approved, the final dividend will 
make total dividends for the year of 1.95 pence per 
ordinary share.

EMPLOYMENT POLICIES, EQUAL 
OPPORTUNITIES, EMPLOYEE 
COMMUNICATION AND DIVERSITY
The Group is committed to providing equal 
opportunities with regard to employment, free from 
discrimination and harassment and in a healthy and 
safe working environment. Details of how we deliver 
on these commitments to our employees are provided 
in the Our Positive Impact report on pages 42 to 49.

ENVIRONMENT
Information relating to the environment and greenhouse 
gas emissions is set out in the Our Positive Impact report  
on pages 42 to 49.

HUMAN RIGHTS
Information relating to human rights is set out in the 
Our Positive Impact report on pages 42 to 49. 

GOING CONCERN
The Group’s business activities, together with the factors 
likely to affect its future development, performance and 
position are set out in the Strategic Report.

The financial position of the Group, its cash flows, 
liquidity position and borrowing facilities are described 
in the Financial Review. In addition, note 30 to the 
financial statements includes the Group’s objectives, 
policies and processes for managing its interest rate 
risk, foreign exchange risk, credit risk, liquidity risk  
and capital risk. The Strategic Report is to be found  
on pages 8 to 55.

During the period, the Group successfully negotiated 
a new revolving credit facility of £85 million which 
will expire on 30 November 2022, on terms broadly in 
line with the previous agreement. The banking group 
consists of HSBC Bank plc, Bank of Ireland and Fifth 
Third Bank. 

9 5

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEDIRECTORS’ REPORT

CONTINUED

As referenced in note 23 to the financial statements, 
during the period the Group met its day-to-day working 
capital requirements through overdraft facilities which 
were part of overall funding facilities. 

At the beginning of the period, the Group had an 
overdraft facility of £15 million as part of the previous 
revolving credit facility. This was superseded in the 
period when the Group entered into the current 
revolving credit facility of £85 million. A new overdraft 
facility of £7.5 million was negotiated as part of the 
current revolving credit facility. 

The current economic conditions create uncertainty, 
particularly over the level of demand for the Group’s 
services, but the Group’s forecasts and projections, 
taking account of reasonably possible changes in 
trading performance, show that the Group should be 
able to operate within the level of its bank facility.

After making enquiries, the Directors consider that  
the Group has adequate resources and borrowing 
facilities to continue in operational existence for the 
foreseeable future. Consequently, they have continued 
to adopt the going concern basis in preparing the 
financial statements.

VIABILITY STATEMENT 
In accordance with provision C.2.2 of the UK Corporate 
Governance Code, the Directors have assessed the 
Company’s viability over a three-year period, having 
taken account of the Company’s current position 
and principal risks. Given the fast-changing nature of 
many of the markets in which the Company operates, 
a three-year assessment period, which is in alignment 
with our medium-term planning horizon, was selected 
to provide management and the Board sufficient 
visibility of the future. As a result of the new revolving 
credit facility agreement entered into during the period, 
which expires in November 2022, the Company has 
access to a committed credit facility throughout the 
three-year forecast period. 

The analysis was performed by preparing a high-
level, integrated financial forecast over the three-year 
period and running a number of potentially stressful, 
yet plausible, scenarios against this central scenario, 
starting from the end of the 2018/19 financial period. 
The related scenarios reflected the estimated financial 
impact of adverse events associated with the principal 
risks outlined in the Principal Risks and Uncertainties 
Report from pages 50 to 55, and included mitigating 
actions where these would be under the Company’s 
control. 

The event reflected in the stress scenarios with the 
greatest financial impact comprised a general reduction 
of up to 15% in net revenue, relative to the central 
scenario, across all the businesses due to challenging or 
uncertain economic conditions, including those arising 
because of Brexit. In addition to the stress scenario 
outlined above, other scenarios were also modelled, 
including the loss of a significant client, an increase  
of five days in the average time taken by customers  
to settle trading balances due to the Company, and  
a weakening of the Pound Sterling against US Dollar  
to 1:1.35.

In addition to an assessment of the impact that the 
scenarios could have on the Company’s debt leverage 
ratio and absolute level of net debt if they were to 
occur individually, the impact of a combination of the 
stress scenarios occurring simultaneously was also 
modelled to test the results of a particularly high-stress, 
combined case. To support the final conclusion on 
viability, the assessment also took account of potential 
mitigations available to the business in the event of the 
combined scenario. 

Based on this analysis, the Directors have a reasonable 
expectation that the Group will be able to continue in 
operation and meet its liabilities as they fall due up  
to July 2022.

In making this statement, the Directors have also made 
key assumptions which they consider to be reasonable, 
for example on sales volumes and pricing, central bank 
interest rates and currency exchange rates.

SHARE CAPITAL
As at 31 July 2019, the Company had 153,426,476 
ordinary shares in issue with a nominal value of 10p 
each, representing 100% of the total issued share 
capital. The Company holds 90,637 of its ordinary 
shares in Treasury. Therefore, the total number of 
voting rights in the Company is 153,335,839. 

At the 2018 AGM, shareholders approved an authority 
for the Company to make market purchases of its own 
shares up to a maximum of 15,333,583 shares. This 
authority expires at the conclusion of the forthcoming 
AGM and approval will be sought from shareholders for 
a similar authority to be given for a further year. The 
Company did not purchase any of its own shares during 
the year (2018: nil). 

Between 1 August 2019 and 1 October 2019, no 
ordinary shares were allotted or purchased by the 
Company, nor has the Company reissued shares held in 
Treasury. 

9 6

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEDIRECTORS’ AND OFFICERS’ 
LIABILITY INSURANCE AND 
DIRECTORS’ INDEMNITIES
The Company maintains Directors’ and Officers’ liability 
insurance which gives appropriate cover for legal 
action brought against its Directors. The Company has 
also granted indemnities to each of its Directors (on 
identical terms) who served during the period, to the 
extent permitted by law and the Company’s articles of 
association, in respect of liabilities incurred by virtue 
of their office. Qualifying third party provisions for 
the benefit of its Directors (as defined by Section 234 
of the Companies Act 2006) were in force during the 
period ended 31 July 2019 and continue to be in force 
at the date of this Report. 

DIRECTORS’ CONFLICT  
OF INTEREST
In accordance with the provisions of Section 175 of the 
Companies Act 2006, the Company has procedures in 
place to deal with the situation where a Director has 
a conflict of interest and the Nomination Committee 
regularly reviews conflict authorisation. No conflicts 
of interests were identified during the period. 
Directors do not take part in discussions on matters 
in which they have a potential conflict, and they may 
be requested to leave a meeting at which a matter in 
which they may be conflicted is to be discussed.

CHANGE OF CONTROL 
During the period, the Group entered into a new 
revolving credit facility of £85 million which falls due 
for renewal on 30 November 2022. The terms of the 
revolving credit facilities stipulate that consent of the 
lenders to continue the overall facility is required, 
should there be a change of control of the Company.

MAJOR INTERESTS IN SHARES
The Company had been notified, in accordance with 
chapter 5 of the Disclosure Guidance and Transparency 
Rules, of the holdings of voting rights in its shares 
set out in the table below. See also the Directors’ 
shareholdings on page 93.

As at 31 July 2019

Percentage of
issued share
capital carrying
voting rights*

4.84%

6.15%
4.55%

Number of
voting rights

7,432,590

9,432,576
6,975,742

FIL Limited
Merian Global Investors 
(UK) Limited
Standard Life Aberdeen plc

*   Percentage based on ordinary shares in issue, excluding treasury 

shares, as at 31 July 2019.

Between 1 August 2019 and 1 October 2019, the 
Company did not receive any notification of interests 
pursuant to chapter 5 of the Disclosure Guidance and 
Transparency Rules.

AUDITOR
Each of the Directors of the Company as at 1 October 
2019 has confirmed that:

•  so far as the Director is aware, there is no relevant 

audit information of which the Company’s auditor is 
unaware; and

• 

the Director has taken all the steps that he or she 
ought to have taken as a Director to make himself/
herself aware of any relevant audit information and 
to establish that the Company’s auditor is aware of 
that information.

This confirmation is given and should be interpreted in 
accordance with the provisions of Section 418 of the 
Companies Act 2006.

POLITICAL DONATIONS
The Company made no political donations during the 
period (2018: £Nil) and the Board has no intention to 
seek shareholders’ approval to permit the Board to 
make political donations.

9 7

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEDIRECTORS’ REPORT

CONTINUED

ADDITIONAL INFORMATION
The Company’s share capital consists of ordinary 
shares, as set out in note 31 to the financial 
statements. The shares carry no rights to fixed income. 
All members who hold ordinary shares are entitled to 
attend and vote at the AGM. On a show of hands at a 
general meeting every member present in person and 
every duly appointed proxy shall have one vote and 
on a poll, every member present in person or by proxy 
shall have one vote for every ordinary share held or 
represented. The Notice of Meeting specifies deadlines 
for exercising voting rights and each share carries the 
right to one vote at general meetings. All shares are 
fully paid. There are no specific restrictions on the size 
of a shareholding nor on the transfer of shares. The 
Company is not aware of any agreements between 
shareholders that may result in restrictions on the 
transfer of securities and voting rights.

Details of employee share schemes are set out in note 
36. Shares held by the Employee Benefit Trust abstain 
from voting. 

The appointment and replacement of Directors of the 
Company is governed by the Company’s Articles of 
Association, the UK Corporate Governance Code, the 
Companies Act and related legislation. The Company’s 

articles of association may only be amended by a 
special resolution of shareholders at a general meeting. 
Directors are elected or re-elected by ordinary resolution 
at a general meeting of shareholders. The Board may 
appoint a Director but anyone so appointed must 
be elected by ordinary resolution at the next general 
meeting. Under the articles of association, Directors 
retire and may offer themselves for re-election at a 
general meeting at least every three years.

ANNUAL GENERAL MEETING
The thirty-eighth AGM of the Company will be held on 
Thursday, 5 December 2019. The Notice of Meeting is 
included in a separate document sent to shareholders.

CORPORATE GOVERNANCE
The corporate governance statement as required 
by the UK Financial Conduct Authority’s Disclosure 
Guidance and Transparency Rules (DTR 7.2) comprises 
the Additional Information section of the Directors’ 
Report above and the Corporate Governance Report 
on pages 58 to 63 of this Annual Report.

FCA LISTING RULES – COMPLIANCE WITH LISTING RULE 9.8.4R
The following disclosures required by LR 9.8.4R are contained in the Annual Report as set out below and  
are incorporated into the Directors’ Report:

Listing Rule requirement

Details of any long-term incentive schemes as  
required by LR 9.4.3R.
Details of any arrangements under which a Director of the Company has 
waived or agreed to waive any emoluments from the Company or any 
subsidiary undertakings where a Director has agreed to waive future 
emoluments, details of such waiver together with those relative to emoluments 
which were waived during the period under review.
Details required in the case of any allotment for cash of equity securities made 
during the period under review otherwise than to the holders of the Company’s 
equity shares in proportion to their holdings of such equity shares and which 
has not been specifically authorised by the Company’s shareholders.

The information required under the paragraph (LR 9.8.4 paragraph 7) must be 
given for any unlimited major subsidiary undertaking of the Company.

Location in Annual Report

Directors’ Remuneration Report on 
pages 75 to 94
No such waivers

No such share allotments

By order of the Board

Daniel Fattal

C O M PA N Y   S E C R E TA R Y
1   O C T O B E R   2 0 1 9

9 8

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCESTATEMENT OF DIRECTORS’ 
RESPONSIBILITIES

DIRECTORS’ CONFIRMATIONS
The Directors consider that the Annual Report and 
Accounts, taken as a whole, is fair, balanced and 
understandable and provides the information necessary 
for shareholders to assess the Group and Company’s 
position and performance, business model and 
strategy.

Each of the Directors, whose names and functions are 
listed in the Corporate Governance Report confirm 
that, to the best of their knowledge:

• 

• 

• 

the Company financial statements, which have 
been prepared in accordance with United Kingdom 
Generally Accepted Accounting Practice (United 
Kingdom Accounting Standards, comprising 
FRS 101 ‘Reduced Disclosure Framework’, and 
applicable law), give a true and fair view of the 
assets, liabilities, financial position and profit of the 
Company;

the Group financial statements, which have been 
prepared in accordance with IFRSs as adopted by 
the European Union, give a true and fair view of the 
assets, liabilities, financial position and profit of the 
Group; and

the Directors’ Report includes a fair review of the 
development and performance of the business and 
the position of the Group and Company, together 
with a description of the principal risks and 
uncertainties that it faces. 

This responsibility statement was approved by the 
Board of Directors on 1 October 2019 and is signed  
on its behalf by

J Schwan

C H I E F   E X E C U T I V E   O F F I C E R
1   O C T O B E R   2 0 1 9

Chris Kutsor

C H I E F   F I N A N C I A L   O F F I C E R
1   O C T O B E R   2 0 1 9

The Directors are responsible for preparing the Annual 
Report and the financial statements in accordance with 
applicable law and regulation.

Company law requires the Directors to prepare 
financial statements for each financial 362-day 
period. Under that law the Directors have prepared 
the Group financial statements in accordance with 
International Financial Reporting Standards (‘IFRSs’) as 
adopted by the European Union and Company financial 
statements in accordance with United Kingdom 
Generally Accepted Accounting Practice (United 
Kingdom Accounting Standards, comprising FRS 101 
‘Reduced Disclosure Framework’, and applicable law). 
Under company law the Directors must not approve 
the financial statements unless they are satisfied that 
they give a true and fair view of the state of affairs of 
the Group and Company and of the profit or loss of the 
Group and Company for that period. In preparing the 
financial statements, the Directors are required to:

•  select suitable accounting policies and then apply 

them consistently;

•  state whether applicable IFRSs as adopted by 

the European Union have been followed for the 
Group financial statements and United Kingdom 
Accounting Standards, comprising FRS 101, 
have been followed for the Company financial 
statements, subject to any material departures 
disclosed and explained in the financial statements;

•  make judgements and accounting estimates that are 

reasonable and prudent; and

•  prepare the financial statements on the going 

concern basis unless it is inappropriate to presume 
that the Group and Company will continue in 
business.

The Directors are also responsible for safeguarding the 
assets of the Group and Company and hence for taking 
reasonable steps for the prevention and detection of 
fraud and other irregularities.

The Directors are responsible for keeping adequate 
accounting records that are sufficient to show and 
explain the Group and Company’s transactions and 
disclose with reasonable accuracy at any time the 
financial position of the Group and Company and 
enable them to ensure that the financial statements 
and the Directors’ Remuneration Report comply with 
the Companies Act 2006 and, as regards the Group 
financial statements, Article 4 of the IAS Regulation.

The Directors are responsible for the maintenance 
and integrity of the Company’s website. Legislation in 
the United Kingdom governing the preparation and 
dissemination of financial statements may differ from 
legislation in other jurisdictions.

9 9

Kin + Carta Annual Report and Accounts 2019CORPORATE GOVERNANCEConsolidated Statement of 
Comprehensive Income 

Report to the Members of  
Kin and Carta plc 

Consolidated Income  
Statement 

S Independent Auditors’  
E
R
U
G
I
F
R
U
O

Company Statement of  
Changes in Equity 

Company Balance Sheet 

Notes to the Consolidated 
Financial Statements 

Consolidated Statement of 
Changes in Equity 

 102

112

 113

 114

 117

163

 164

Consolidated Statement of Cash 
 116
Flows 

Consolidated Balance Sheet  115

Notes to the Company Financial 
165
Statements 

Shareholder Information  

 173

Financial Calendar  

 174

1 0 0

Kin + Carta Annual Report and Accounts 2019

 
Kin + Carta Annual Report and Accounts 2019

1 0 1

INDEPENDENT AUDITORS’ REPORT TO THE 
MEMBERS OF KIN AND CARTA PLC
REPORT ON THE AUDIT OF THE FINANCIAL STATEMENTS
Opinion
In our opinion:

•  Kin and Carta plc’s Group financial statements and Company financial statements (the ‘financial statements’) give 
a true and fair view of the state of the Group’s and of the Company’s affairs as at 31 July 2019 and of the Group’s 
profit and cash flows for the 362-day period (the ‘period’) then ended;

• 

• 

• 

the Group financial statements have been properly prepared in accordance with International Financial Reporting 
Standards (‘IFRSs’) as adopted by the European Union;

the Company financial statements have been properly prepared in accordance with United Kingdom Generally 
Accepted Accounting Practice (United Kingdom Accounting Standards, comprising FRS 101 ‘Reduced Disclosure 
Framework’, and applicable law); and

the financial statements have been prepared in accordance with the requirements of the Companies Act 2006 
and, as regards the Group financial statements, Article 4 of the IAS Regulation.

We have audited the financial statements, included within the Annual Report and Accounts (the ‘Annual Report’), 
which comprise: the Consolidated and Company Balance Sheets as at 31 July 2019; the Consolidated Income 
Statement and Consolidated Statement of Comprehensive Income, the Consolidated Statement of Cash Flows and 
the Consolidated and Company Statements of Changes in Equity for the 362-day period then ended; and the notes 
to the financial statements, which include a description of the significant accounting policies.

Our opinion is consistent with our reporting to the Audit Committee.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (‘ISAs (UK)’) and applicable 
law. Our responsibilities under ISAs (UK) are further described in the “Auditors’ responsibilities for the audit of the 
financial statements” section of our report. We believe that the audit evidence we have obtained is sufficient and 
appropriate to provide a basis for our opinion.

Independence
We remained independent of the Group in accordance with the ethical requirements that are relevant to our audit  
of the financial statements in the UK, which includes the FRC’s Ethical Standard, as applicable to listed public interest 
entities, and we have fulfilled our other ethical responsibilities in accordance with these requirements.

To the best of our knowledge and belief, we declare that non-audit services prohibited by the FRC’s Ethical Standard 
were not provided to the Group or the Company.

Other than those disclosed in the Directors’ Report, we have provided no non-audit services to the Group or the 
Company in the period from 4 August 2018 to 31 July 2019.

1 0 2

Kin + Carta Annual Report and Accounts 2019OUR FIGURESOur audit approach
Overview

•  Overall Group materiality: £889,000 (2018: £915,000), based on 5% of Adjusted profit 

before tax.

Materiality

•  Overall Company materiality: £845,000 (2018: £870,000), based on 1% of net assets, 

Audit scope

Key
audit
matters

capped at 95% of the Group overall materiality.

•  The Kin and Carta plc Group consists of entities in the UK and USA, in addition to 

smaller operations in Asia. 

•  We performed a full scope audit over the significant trading entities of the Group, which 
include: Amaze Limited, Realise Limited, Incite Marketing Planning Limited, The App 
Business Limited and Edit Agency Limited (the ‘UK trading companies’) and Solstice 
Consulting LLC in Chicago together with the parent company Kin and Carta plc. 

•  Our audit scoping gave us coverage of 77% of adjusted profit before tax, with 82% 

coverage of revenue. 

•  Carrying value of goodwill and other intangible assets (Group).

•  Valuation of retirement benefit obligations (Group and Company).

•  Revenue recognition (Group).

•  Classification of Adjusting Items (Group).

•  Carrying value of investments and recoverability of intercompany loans and 

intercompany debtors (Company).

The scope of our audit
As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the 
financial statements. 

Capability of the audit in detecting irregularities, including fraud
Based on our understanding of the Group and industry, we identified that the principal risks of non-compliance with 
laws and regulations related to GDPR, changes to sentencing tariffs and calculations and the regular updates to 
legislation around competition, bribery, modern slavery, money laundering and consumer protection. We considered 
the extent to which non-compliance might have a material effect on the financial statements. We also considered those 
laws and regulations that have a direct impact on the preparation of the financial statements such as the Companies 
Act 2006 and, the Listing Rules and tax legislation. We evaluated management’s incentives and opportunities for 
fraudulent manipulation of the financial statements (including the risk of override of controls), and determined that 
the principal risks were related to posting inappropriate journal entries to improve results, and management bias in 
accounting estimates. Management are incentivised on Adjusted profit-based measures. Audit procedures performed 
by the Group engagement team on both the Group and component financial information included:

• 

reviewing the financial statements disclosures and agreeing to underlying supporting documentation;

•  enquiries of management and the in-house legal team; and

• 

testing journal entries and evaluating whether there was evidence of management bias over accounting estimates 
that represented a risk of material misstatement due to fraud.

There are inherent limitations in the audit procedures described above and the further removed non-compliance 
with laws and regulations is from the events and transactions reflected in the financial statements, the less likely we 
would become aware of it. Also, the risk of not detecting a material misstatement due to fraud is higher than the risk 
of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or 
intentional misrepresentations, or through collusion.

Key audit matters
Key audit matters are those matters that, in the auditors’ professional judgement, were of most significance in the 
audit of the financial statements of the current period and include the most significant assessed risks of material 
misstatement (whether or not due to fraud) identified by the auditors, including those which had the greatest effect 
on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement 
team. These matters, and any comments we make on the results of our procedures thereon, were addressed in 
the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not 
provide a separate opinion on these matters. This is not a complete list of all risks identified by our audit. 

1 0 3

Kin + Carta Annual Report and Accounts 2019OUR FIGURESINDEPENDENT AUDITORS’ REPORT TO THE 
MEMBERS OF KIN AND CARTA PLC CONTINUED

Key audit matter
Carrying value of goodwill and  
other intangible assets
Group
Refer to pages 119 to 129 (Significant Accounting 
Policies) and page 141 (Notes to the Financial 
Statements – note 17). 

The Group operates in competitive markets, where 
customers’ expenditure on marketing, communications 
and innovation is subject to budgetary constraints and 
market pressures. As such the business is subject to 
the risk of loss of key customers, or decline in demand. 
Therefore there is a risk of impairment of the goodwill and 
intangible assets recognised in the Consolidated Balance 
Sheet. At the year end, the Group had goodwill of £85.7 
million and other intangible assets of £25.6 million. 

Management considers each legal entity to be  
a cash-generating unit and has performed an  
impairment assessment using discounted cash flows 
to ensure that the carrying value of the consolidated 
goodwill and other intangibles is supported by the 
recoverable amounts derived from expected future  
cash flows. 

We focused on this area as the determination  
of whether an impairment charge was necessary 
involved significant estimates about the future  
results of each entity. 

How our audit addressed the key audit matter

We considered the carrying value of the Group’s 
intangible assets compared to its market capitalisation 
which gives an indication of the overall value of the 
Group. The market capitalisation at year end was in  
excess of the carrying value of assets.

We evaluated the reasonableness of management’s future 
cash flow forecasts and tested the mathematical accuracy 
of the underlying calculations. 

We agreed management’s forecast to the latest Board 
approved strategic plan. We also compared past results 
to those budgeted to assess the quality of management’s 
forecasting. Based on this evaluation, we considered 
management’s ability to forecast was appropriate to 
support the basis upon which the future cash flows  
have been prepared.

The key assumptions in the calculations were growth in 
revenue and EBITDA. In assessing these assumptions we 
considered external market growth forecasts. We considered 
the forecasts had been prepared on a supportable basis.

We also tested:
•  management’s assumption in respect of the long-term 
growth rates in the forecasts by comparing them to 
long-term average growth rates of the UK and US 
economy; and

• 

the discount rates applied, by assessing the cost of 
capital for the Company and comparable organisations, 
and obtaining advice from valuations specialists.

We were satisfied the assumptions used in the 
assessment of impairment of goodwill and other 
intangibles were appropriate.

We also performed sensitivity analysis in respect of key 
assumptions to determine at what level changes in these 
would eliminate headroom in the impairment test. There 
were no changes in key assumptions that were considered 
reasonably possible which would eliminate headroom.

As a result of the challenges faced by Hive previously, 
and the ongoing uncertainty in the market in which it 
operates, management IS continuing to disclose that there 
is a reasonably possible risk of goodwill impairment in 
Hive resulting from the loss of a major customer. While 
we consider this risk to have reduced in the current year, 
given the history of the division and its reliance on a small 
number of key customers, we consider management’s 
approach to the disclosure to be appropriate. In addition, 
management has continued to disclose that the long-
term impact of GDPR continues to be uncertain and has 
potential to negatively impact Edit.

1 0 4

Kin + Carta Annual Report and Accounts 2019OUR FIGURES 
How our audit addressed the key audit matter

Given the complexity involved in the valuation of 
retirement benefit obligations and the size of the assets 
and liabilities, we engaged experts to assist us in the audit 
of this matter. 

We reviewed the assumptions and methodologies used 
by the Group’s actuary, XPS Pensions Group, to value 
the pensions scheme liabilities as at 31 July 2019 in 
accordance with IAS 19 to ensure these were appropriate 
given the composition of the scheme.

It was concluded that overall the assumptions for the 
valuation of the liabilities are within our indicative ranges 
for the duration of the scheme, although towards the 
more optimistic end of those ranges. 

Key audit matter
Valuation of retirement benefit obligations
Group and Company
Refer to pages 119 to 129 (Significant Accounting 
Policies) and page 148 (Notes to the Financial 
Statements – note 28). 

Gross pension assets as at 31 July 2019 are £386.9 
million (3 August 2018: £353.4 million) and gross 
pension liabilities are £379.2 million (3 August 2018: 
£351.6 million) resulting in a net surplus of £6.7 million 
(3 August 2018: £1.9 million).

The Group’s actuary, XPS Pensions Group, has 
performed a valuation of the pension scheme assets  
and liabilities as at 31 July 2019 in accordance with 
IAS 19. This includes consideration of the estimated 
potential impact of Guaranteed Minimum Pensions 
(‘GMP’) equalisation rules. 

We focused on this area as the valuation of retirement 
benefit obligations involved significant judgements and 
assumptions. 

1 0 5

Kin + Carta Annual Report and Accounts 2019OUR FIGURESINDEPENDENT AUDITORS’ REPORT TO THE 
MEMBERS OF KIN AND CARTA PLC CONTINUED

Key audit matter
Revenue from contracts with customers 
Group
Refer to pages 119 to 129 (Significant Accounting 
Policies) and page 130 (Notes to the Financial 
Statements – note 3). 

Revenue is recognised in accordance with the stage 
of completion of the contract activity. The stage of 
completion is determined relative to the total number 
of hours expected to complete the work or provision 
of services, or to the project milestones achieved as at 
year end to the contracted project milestones. Where 
recorded revenue exceeds amounts invoiced to clients, 
the excess is classified as a contract asset and where 
recorded revenue is less than amounts invoiced to 
clients, the difference is classified as a contract liability.
Careful consideration needs to be given to projects open 
at year end requiring significant judgement in respect of 
the stage of completion and the associated revenue and 
profit margin to be recognised.

The total amount of revenue and margin to be 
recognised under a contract can be affected by changes 
in conditions and circumstances over time, such as:

•  variations to the original contract terms;

•  cost overruns; and

•  scope changes that require further negotiation and 

settlement.

Variations can arise from changing client specifications, 
changes to the job based on unforeseen circumstances, 
as well as from inefficiencies on the part of either 
party. There is therefore judgement to be applied in 
determining the amounts to be recovered from any 
additional work performed.

There is therefore a risk that contract revenue is not 
recognised in the correct period or that revenue and 
associated profit margin is misstated.

How our audit addressed the key audit matter

We understood management’s policies and their controls 
for recording revenue through performance of detailed 
end-to-end walkthroughs of the finance and operational 
processes.

We performed substantive testing of revenue contracts 
across the full scope components as follows:

•  Reviewed a sample of the terms and conditions 

attached to revenue contracts to understand the 
existence of the enforceable right to be paid for work 
and evaluated management’s judgements used to 
determine the timing of recognition of revenue.

•  Targeted a number of contracts to audit, including those 
with significant revenue recognised in the year or with 
significant contract assets or contract liabilities at the 
year end, and a further sample on a haphazard basis.

•  For contracts where revenue is recognised based 
on time spent by staff: On a sample of contracts 
we tested the hours completed, obtained an 
understanding from project managers as to the 
budgeted hours, challenged the assumptions, 
evaluated the outturn of previous estimates and 
agreed the actual hours incurred post year end to  
the forecast for the period.

•  For contracts where revenue is recognised based 

on project milestones: On a sample of contracts we 
tested that milestones had been delivered to the 
clients by obtaining evidence of delivery from project 
managers, obtaining an understanding of the status of 
milestones in progress, challenging the assumptions 
and evaluating the outturn of previous estimates.

We also assessed how the project managers determined 
that the stage of completion was correctly calculated by 
obtaining their calculations and agreeing the inputs to 
supporting evidence and correspondence with customers. 
We found that revenue was recorded appropriately.

To assess whether revenue and profit is accurately recorded 
and to test the timing of recognition of revenue, we 
challenged management’s judgements on the completeness 
of work for a sample of contracts by checking original 
contracts, amendments to contracts, where applicable (e.g. 
due to agreed changes in scope), and checking that the 
contractual milestones had been reached.

No significant issues were noted from our work.

1 0 6

Kin + Carta Annual Report and Accounts 2019OUR FIGURESKey audit matter
Classification of Adjusting Items 
Group
Refer to pages 119 to 129 (Significant Accounting 
Policies) and page 133 (Notes to the Financial 
Statements – note 7). 

The Group has total Adjusting Items before interest 
and tax of £15.8 million (2018: £49.6 million). These 
principally relate to £2.6 million for restructuring 
programmes across the Group to align the capabilities 
and resources with the Connective operating model; 
£5.7 million pension scheme administration costs and 
past service costs in respect of GMP equalisation; £2.4 
million contingent consideration payable by the Group 
in respect of the FY16 acquisition of The App Business 
Limited; and £6.7 million amortisation of acquired 
intangibles from previous acquisitions. This is partially 
offset by a profit on disposal of £1.8 million.

We focused on this area as the classification and 
disclosure of items as “Adjusting Items” involved 
judgement on whether they are exceptional and non-
recurring items and treatment should be consistent 
between periods. 
Carrying value of investments and recoverability  
of intercompany loans and intercompany debtors
Company
Refer to pages 119 to 129 (Significant Accounting 
Policies) and page 168 (Notes to the Company Financial 
Statements – note 9)
As at 31 July 2019, the Company has investments in  
the Group of £76.4 million (3 August 2018: £78.8 
million), loans to subsidiaries of £135.0 million (3 August 
2018: £149.0 million) and intercompany debtors of £3.4 
million (3 August 2018: £5.4 million).  

The carrying value of the Company’s investments in 
subsidiaries and intercompany receivables represents 
93% of the Company’s total assets. 

We do not consider the valuation of these investments 
and recovery of intercompany receivables to be at a high 
risk of significant misstatement or to be subject to a  
high level of judgement. However, due to their 
materiality in the context of the Company financial 
statements as a whole these are considered to be the 
areas on which increased audit effort is required.  

How our audit addressed the key audit matter

We have reviewed the amounts identified as Adjusting 
Items in the financial statements to ensure these 
are appropriate to be classified as Adjusting Items in 
accordance with The European Securities Markets 
Authority (‘ESMA’) guidance in 2016 on disclosure of 
Adjusting Performance Measures, and where appropriate, 
consistent with the prior year. 

We have agreed the amounts recognised to underlying 
support and reviewed the disclosure presented in note 7 
and our work did not identify any significant matters in 
relation to management’s classification.

We assessed the investment values and intercompany 
receivables against the net assets of the investments to 
identify whether the carrying values are supportable by 
the asset position of the subsidiary. 

Where the carrying amount exceeded the net asset 
value of the subsidiary, our procedures were focused 
on management’s value-in-use calculations including 
evaluation of key assumptions used and the mathematical 
accuracy of the calculations. 

The work we performed did not highlight any issues 
regarding the recoverability of the carrying value of 
investments, intercompany loans or intercompany debtors 
at the balance sheet date. 

1 0 7

Kin + Carta Annual Report and Accounts 2019OUR FIGURES 
INDEPENDENT AUDITORS’ REPORT TO THE 
MEMBERS OF KIN AND CARTA PLC CONTINUED

How we tailored the audit scope
We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the 
financial statements as a whole, taking into account the structure of the Group and the Company, the accounting 
processes and controls, and the industry in which they operate.

The Kin and Carta plc Group consists of a number of UK trading and holding entities, Solstice Consulting LLC in 
Chicago, as well as a number of smaller overseas entities.

We performed a full scope audit over the significant UK trading companies and Solstice Consulting LLC, in addition 
to specific procedures over balances within the other statutory entities based on their overall size and values of their 
specific financial statement line items.

Our audit scoping gave us coverage of 77% of Adjusted profit before tax, and 82% coverage of revenue.

Materiality
The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for 
materiality. These, together with qualitative considerations, helped us to determine the scope of our audit and the 
nature, timing and extent of our audit procedures on the individual financial statement line items and disclosures and 
in evaluating the effect of misstatements, both individually and in aggregate on the financial statements as a whole. 

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Group financial statements

Company financial statements

Overall materiality
How we determined it

£889,000 (2018: £915,000).
5% of Adjusted Group profit before tax.

Rationale for benchmark 
applied

Adjusted profit before tax is a primary 
measure used by management and 
shareholders in assessing the performance 
of the Group and is a generally accepted 
auditing benchmark. This measure provides 
us with a consistent year-on-year basis for 
determining materiality based on trading 
performance and eliminates the impact of 
non-recurring items. 

£845,000 (2018: £870,000).
Company materiality equates to 1% of net 
assets, capped at 95% of Group overall 
materiality. 
Net assets is an appropriate benchmark 
for determining the materiality of the 
Company, which is a holding Company  
and non-trading. 

For each component in the scope of our Group audit (the UK trading companies, the Company and Solstice 
Consulting LLC), we allocated a materiality that is less than our overall Group materiality. The range of materiality 
allocated across components was between £473,000 and £845,000. Certain components were audited to a local 
statutory audit materiality that was also less than our overall Group materiality.

We agreed with the Audit Committee that we would report to them misstatements identified during our audit above 
£44,450 (Group audit) (2018: £45,000) and £42,250 (Company audit) (2018: £45,000) as well as misstatements 
below those amounts that, in our view, warranted reporting for qualitative reasons.

1 0 8

Kin + Carta Annual Report and Accounts 2019OUR FIGURES  
Going concern
In accordance with ISAs (UK) we report as follows:

Reporting obligation

Outcome

We are required to report if we have anything material 
to add or draw attention to in respect of the Directors’ 
statement in the financial statements about whether  
the Directors considered it appropriate to adopt the 
Going Concern basis of accounting in preparing the 
financial statements and the Directors’ identification 
of any material uncertainties to the Group’s and the 
Company’s ability to continue as a going concern over  
a period of at least 12 months from the date of  
approval of the financial statements.
We are required to report if the Directors’ statement 
relating to Going Concern in accordance with Listing  
Rule 9.8.6R(3) is materially inconsistent with our 
knowledge obtained in the audit.

We have nothing material to add or to draw attention to.

However, because not all future events or conditions can 
be predicted, this statement is not a guarantee as to the 
Group’s and Company’s ability to continue as a Going 
Concern. For example, the terms on which the United 
Kingdom may withdraw from the European Union are 
not clear, and it is difficult to evaluate all of the potential 
implications on the Group’s trade, customers, suppliers  
and the wider economy.  

We have nothing to report.

Reporting on other information 
The other information comprises all of the information in the Annual Report other than the financial statements and 
our auditors’ report thereon. The Directors are responsible for the other information. Our opinion on the financial 
statements does not cover the other information and, accordingly, we do not express an audit opinion or, except to 
the extent otherwise explicitly stated in this report, any form of assurance thereon. 

In connection with our audit of the financial statements, our responsibility is to read the other information and, 
in doing so, consider whether the other information is materially inconsistent with the financial statements or our 
knowledge obtained in the audit, or otherwise appears to be materially misstated. If we identify an apparent material 
inconsistency or material misstatement, we are required to perform procedures to conclude whether there is a 
material misstatement of the financial statements or a material misstatement of the other information. If, based on 
the work we have performed, we conclude that there is a material misstatement of this other information, we are 
required to report that fact. We have nothing to report based on these responsibilities.

With respect to the Strategic Report and Directors’ Report, we also considered whether the disclosures required by 
the UK Companies Act 2006 have been included.  

Based on the responsibilities described above and our work undertaken in the course of the audit, the Companies 
Act 2006 (‘CA06’), ISAs (UK) and the Listing Rules of the Financial Conduct Authority (‘FCA’) require us also to report 
certain opinions and matters as described below (required by ISAs (UK) unless otherwise stated).

1 0 9

Kin + Carta Annual Report and Accounts 2019OUR FIGURESINDEPENDENT AUDITORS’ REPORT TO THE 
MEMBERS OF KIN AND CARTA PLC CONTINUED

Strategic Report and Directors’ Report
In our opinion, based on the work undertaken in the course of the audit, the information given in the Strategic 
Report and Directors’ Report for the period ended 31 July 2019 is consistent with the financial statements and has 
been prepared in accordance with applicable legal requirements. (CA06)

In light of the knowledge and understanding of the Group and Company and their environment obtained in the course 
of the audit, we did not identify any material misstatements in the Strategic Report and Directors’ Report. (CA06)
The Directors’ assessment of the prospects of the Group and of the principal risks that would threaten 
the solvency or liquidity of the Group
We have nothing material to add or draw attention to regarding:

•  The Directors’ confirmation on page 50 of the Annual Report that they have carried out a robust assessment of 

the principal risks facing the Group, including those that would threaten its business model, future performance, 
solvency or liquidity.

•  The disclosures in the Annual Report that describe those risks and explain how they are being managed or 

mitigated.

•  The Directors’ explanation on page 96 of the Annual Report as to how they have assessed the prospects of 

the Group, over what period they have done so and why they consider that period to be appropriate, and their 
statement as to whether they have a reasonable expectation that the Group will be able to continue in operation 
and meet its liabilities as they fall due over the period of their assessment, including any related disclosures 
drawing attention to any necessary qualifications or assumptions.

We have nothing to report having performed a review of the Directors’ statement that they have carried out a 
robust assessment of the principal risks facing the Group and statement in relation to the longer-term viability of 
the Group. Our review was substantially less in scope than an audit and only consisted of making inquiries and 
considering the Directors’ process supporting their statements, checking that the statements are in alignment with 
the relevant provisions of the UK Corporate Governance Code (the ‘Code’); and considering whether the statements 
are consistent with the knowledge and understanding of the Group and Company and their environment obtained  
in the course of the audit. (Listing Rules)
Other Code Provisions
We have nothing to report in respect of our responsibility to report when: 

•  The statement given by the Directors, on page 99, that they consider the Annual Report taken as a whole to be 

fair, balanced and understandable, and provides the information necessary for the members to assess the Group’s 
and Company’s position and performance, business model and strategy is materially inconsistent with our 
knowledge of the Group and Company obtained in the course of performing our audit.

•  The section of the Annual Report on pages 66 to 69 describing the work of the Audit Committee does not 

appropriately address matters communicated by us to the Audit Committee.

•  The Directors’ statement relating to the Company’s compliance with the Code does not properly disclose a 

departure from a relevant provision of the Code specified, under the Listing Rules, for review by the auditors.

Directors’ Remuneration
In our opinion, the part of the Directors’ Remuneration Report to be audited has been properly prepared in 
accordance with the Companies Act 2006. (CA06)

1 1 0

Kin + Carta Annual Report and Accounts 2019OUR FIGURESResponsibilities for the financial statements and the audit
Responsibilities of the Directors for the financial statements
As explained more fully in the Statement of Directors’ Responsibilities in respect of the financial statements set out 
on page 99, the Directors are responsible for the preparation of the financial statements in accordance with the 
applicable framework and for being satisfied that they give a true and fair view. The Directors are also responsible for 
such internal control as they determine is necessary to enable the preparation of financial statements that are free 
from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the Company’s 
ability to continue as a going concern, disclosing as applicable, matters related to going concern and using the going 
concern basis of accounting unless the Directors either intend to liquidate the Group or the Company or to cease 
operations, or have no realistic alternative but to do so.

Auditors’ responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and to issue an auditors’ report that includes our opinion. 
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with 
ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error 
and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the 
economic decisions of users taken on the basis of these financial statements. 

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website 
at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditors’ report.

Use of this report
This report, including the opinions, has been prepared for and only for the Company’s members as a body in 
accordance with Chapter 3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving 
these opinions, accept or assume responsibility for any other purpose or to any other person to whom this report  
is shown or into whose hands it may come save where expressly agreed by our prior consent in writing.

OTHER REQUIRED REPORTING
Companies Act 2006 exception reporting
Under the Companies Act 2006 we are required to report to you if, in our opinion:

•  we have not received all the information and explanations we require for our audit; or

•  adequate accounting records have not been kept by the Company, or returns adequate for our audit have not 

been received from branches not visited by us; or

•  certain disclosures of Directors’ remuneration specified by law are not made; or

• 

the Company financial statements and the part of the Directors’ Remuneration Report to be audited are not in 
agreement with the accounting records and returns. 

We have no exceptions to report arising from this responsibility. 

Appointment
Following the recommendation of the Audit Committee, we were appointed by the members at the AGM on  
29 November 2018 to audit the financial statements for the year ended 31 July 2019 and subsequent financial 
periods following a competitive tender process. This is therefore our first year of uninterrupted engagement.

Julian Jenkins (Senior Statutory Auditor)

F O R   A N D   O N   B E H A L F   O F   P R I C E WAT E R H O U S E C O O P E R S   L L P
C H A R T E R E D   AC C O U N TA N T S   A N D   S TAT U T O R Y   A U D I T O R S
L O N D O N
1   O C T O B E R   2 0 1 9

1 1 1

Kin + Carta Annual Report and Accounts 2019OUR FIGURESCONSOLIDATED INCOME STATEMENT

362 days to 31 July 2019

371 days to 3 August 2018
(Restated*)

Adjusted 
Results
£’000

Adjusting

Items**
£’000

Statutory 
Results
£’000

Adjusted 
Results
£’000

Adjusting 
Items
£’000

Statutory 
Results
£’000

Note

Continuing operations:
Revenue
Project-related costs
Net revenue
Cost of service
Gross profit
Selling costs
Administrative expenses
Share of results of joint arrangement
Other operating (expense)/income
Operating profit/(loss)
Net pension finance income/(expense)
Other finance expense
Profit/(loss) before tax
Income tax (charge)/credit
Net profit/(loss) for the period from 
continuing operations
Net profit from discontinued operations
Net profit/(loss) for the period
Attributable to:
Shareholders of the parent Company
Basic earnings/(loss) per share (p)
From continuing operations
From continuing and discontinued 
operations
Diluted earnings/(loss) per share (p)
From continuing operations
From continuing and discontinued 
operations

3 172,111
(24,090)
148,021
(74,805)
73,216
(14,732)
(38,763)
169
(5)
19,885
–
(2,329)
17,556
(3,428)

4

(24,615)

763 172,874 178,292
(28,614)
(525)
238 148,259 149,678
(74,075)
(303)
75,603
(65)
(13,170)
(34)
(41,817)
(17,292)
569
–
(20)
1,771
21,165
(15,620)
–
30
(2,694)
(189)
18,471
(15,779)
(3,659)
2,772

(75,108)
73,151
(14,766)
(56,055)
169
1,766
4,265
30
(2,518)
1,777
(656)

–

63 178,355
(28,614)
63 149,741
(74,322)
75,419
(13,170)
(92,493)
569
1,522
(28,153)
(324)
(2,694)
(31,171)
(1,223)

(247)
(184)
–
(50,676)
–
1,542
(49,318)
(324)
–
(49,642)
2,436

14,128
–
14,128

(13,007)
–
(13,007)

1,121
–
1,121

14,812
3,511
18,323

(47,206)
(326)
(47,532)

(32,394)
3,185
(29,209)

14,128

(13,007)

1,121

18,323

(47,532)

(29,209)

9.22

(8.49)

0.73

10.10

(32.19)

(22.09)

9.22

(8.49)

0.73

12.49

(32.41)

(19.92)

9.17

(8.44)

0.73

10.10

(32.19)

(22.09)

9.17

(8.44)

0.73

12.49

(32.41)

(19.92)

8

14

14

14

14

*   The results for the 371 days to 3 August 2018 have been restated for certain types of cost reclassifications (note 39) and to present net revenue 

(note 40).

**  The Adjusting Items are detailed within note 7.

1 1 2

Kin + Carta Annual Report and Accounts 2019OUR FIGURESCONSOLIDATED STATEMENT OF 
COMPREHENSIVE INCOME

Profit/(loss) for the period
Items that will not be reclassified subsequently to profit or loss:
Actuarial profit on defined benefits pension scheme
Tax charge on items taken through other comprehensive income

Items that may be reclassified subsequently to profit or loss:
Transfers of (losses)/gains on cash flow hedges
(Losses)/gains on cash flow hedges
Foreign exchange gains/(losses)

Other comprehensive income for the period
Total comprehensive income/(expense) for the period attributable  
to shareholders of the parent Company

362 days to
31 July 
2019
£’000

371 days to
3 August 
2018
£’000

1,121

(29,209)

6,206
(991)
5,215

(265)
(201)
2,068
1,602
6,817

10,958
(1,731)
9,227

76
265
(852)
(511)
8,716

7,938

(20,493)

1 1 3

Kin + Carta Annual Report and Accounts 2019OUR FIGURESCONSOLIDATED STATEMENT OF 
CHANGES IN EQUITY

Share 
capital
£’000

Additional 
paid-in 
capital**
£’000

ESOP 
reserve
£’000

Treasury 
shares
£’000

Share 
option 
reserve
£’000

Hedging 
and 
translation 
reserve
£’000

Other 
reserves
£’000

Retained 
earning/
(accumu-
lated 
deficit)
£’000

Total
£’000

Balance at
28 July 2017
Loss for the period
Other comprehensive 
(expense)/income
Total comprehensive expense
Dividends
Recognition of share-based 
contingent consideration 
deemed as remuneration
Transfer of share-based 
contingent consideration 
deemed as remuneration
Recognition of share-based 
payments
Settlement of share-based 
contingent consideration 
deemed as remuneration
Tax on share-based payments
Balance at
3 August 2018
Profit for the period
Other comprehensive income
Total comprehensive income
Dividends
Recognition of share-based 
contingent consideration 
deemed as remuneration
Transfer of share-based 
contingent consideration 
deemed as remuneration
Purchase of own shares
Recognition of share-based 
payments
Settlement of share-based 
payment
Tax on share-based payments
Balance at
31 July 2019

14,284 70,418
–

–

–
–
–

–

–

–

1,059
–

–
–
–

–

119

–

–
–

15,343 70,537
–
–
–
–

–
–
–
–

–

–

–
–

–

–
–

–
–

–
–
–

–

–

–

–
–

–
–
–
–
–

–

(163)
–

7,900
–

–
–
–

–
–
–

–

(511)
(511)
–

1,194 79,349

3,572 97,205
– (29,209) (29,209)

8,716
9,227
(511)
(511) (19,982) (20,493)
(2,784)
(2,784)

–

–

6,016

–

6,016

–

6,016

–

–

–
–

(6,865)

1,274

(1,101)
(74)

(163)
–
–
–
–

7,150
–
–
–
–

–

–

–
–

(6,746)

6,965

219

1,274

–

1,274

(1,101)
(74)

42
–

–
(74)

683 78,207 (12,187) 81,363
1,121
6,817
7,938
(2,990)

1,121
5,215
6,336
(2,990)

–
1,602
1,602
–

–
1,602
1,602
–

–

1,669

–

1,669

–

1,669

128
–

–
(185)

–

–
–

–

164
–

–
–

–

–
–

(7,440)
–

(650)

–
75

–
–

–

–
–

(7,312)
(185)

7,909
–

(650)

164
75

–

8
–

597
(185)

(650)

172
75

15,343 70,665

(21)

(163)

804

2,285 73,570

(924) 87,989

**  Additional paid-in capital includes share premium, merger reserve and capital redemption reserve (note 33).

1 1 4

Kin + Carta Annual Report and Accounts 2019OUR FIGURESCONSOLIDATED BALANCE SHEET

COMPANY NUMBER 01552113

Assets
Non-current assets
Property, plant and equipment
Investment property
Goodwill
Other intangible assets
Other long-term financial asset
Investment in joint arrangement
Deferred tax assets
Retirement benefits surplus
Other non-current assets

Current assets
Trade and other receivables
Derivative financial instruments
Income tax receivable
Assets held for sale
Cash and cash equivalents

Total assets
Liabilities
Current liabilities
Loans
Trade and other payables
Derivative financial instruments
Income tax payable
Deferred consideration payable
Deferred income
Provisions

Non-current liabilities
Loans
Other non-current liabilities
Provisions
Deferred tax liabilities

Total liabilities
Net assets
Capital and reserves
Share capital
Other reserves
Accumulated deficit
Total equity

31 July
2019
£’000

3 August
2018
£’000

Note

15
16
17
17
18
19
27
28
20

20
21

20

23
22
21

12
24
25

23
26
25
27

5,499
4,957
85,662
25,573
–
547
2,528
6,665
18
131,449

40,911
–
136
–
22,017
63,064
194,513

–
27,479
158
1,946
2,000
5,195
1,383
38,161

60,416
2,228
1,874
3,845
68,363
106,524
87,989

15,343
73,570
(924)
87,989

6,301
4,470
84,742
31,493
3
223
1,264
1,858
13
130,367

40,451
291
904
5,282
14,398
61,326
191,693

40,363
35,851
62
61
21,170
4,915
919
103,341

–
822
1,849
4,318
6,989
110,330
81,363

15,343
78,207
(12,187)
81,363

These financial statements were approved by the Board of Directors on 1 October 2019 and signed on its behalf by

J Schwan

Chris Kutsor

C H I E F   E X E C U T I V E   O F F I C E R

C H I E F   F I N A N C I A L   O F F I C E R

1 1 5

Kin + Carta Annual Report and Accounts 2019OUR FIGURESCONSOLIDATED STATEMENT  
OF CASH FLOWS

Operating activities
Cash generated from operations
Interest paid
Income taxes paid
Net cash generated from operating activities
Investing activities
Purchase of property, plant and equipment
Purchase of other intangibles
Proceeds on disposal of property, plant and equipment
Proceeds on disposal of subsidiaries
Deferred consideration paid for acquisitions made in prior periods
Net cash (used)/generated from investing activities
Financing activities
Purchase of own shares
Dividends paid
Additional investment in joint arrangement
Increase/(decrease) in bank loans
Net cash generated/(used) in financing activities
Net increase/(decrease) in cash and cash equivalents
Cash and cash equivalents at beginning of the period
Effect of foreign exchange rate changes
Cash and cash equivalents at end of the period

362 days to 
31 July 
2019
£’000

371 days to 
3 August 
2018
£’000

8,989
(2,329)
(306)
6,354

(2,756)
(279)
7,230
–
(19,875)
(15,680)

(185)
(2,990)
(118)
19,083
15,790
6,464
14,398
1,155
22,017

25,848
(2,694)
(5,430)
17,724

(4,425)
(149)
3,166
32,442
(16,518)
14,516

–
(2,784)
–
(40,000)
(42,784)
(10,544)
25,651
(709)
14,398

Note

34

12

13

20

1 1 6

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS
1. GENERAL INFORMATION
Kin and Carta plc is a public limited company incorporated in the United Kingdom (‘UK’) and registered in England 
and Wales under the Companies Act 2006. The address of the registered office is One Tudor Street, London EC4Y 
0AH. The nature of the Group’s operations and its principal activities are set out in the Chief Executive’s Statement 
on pages 13 to 17.

Basis of preparation
The financial statements have been prepared in accordance with International Financial Reporting Standards 
(‘IFRS’) and IFRIC interpretations adopted by the European Union, Article 4 of the EU IAS Regulation and with 
those parts of the Companies Act 2006 applicable to companies reporting under IFRS. These consolidated financial 
statements (‘the financial statements’) are presented in Sterling because this is the currency of the primary economic 
environment in which the Group operates.

The consolidated financial statements have been prepared on a historical cost basis, except for the remeasurement 
to fair value of certain financial assets and liabilities as described in the accounting policies below. The accounting 
policies have been applied consistently throughout the Group.

In the current period, the following revised Standards and Interpretations have been adopted:

IFRS 15 

IFRS 9 

Revenue from Contracts with Customers; this standard is mandatory for accounting periods 
beginning on or after 1 January 2018.

Financial Instruments; this standard is mandatory for accounting periods beginning on or after 
1 January 2018.

IFRS 2 (amendments)  Share-based Payment Transactions; this amendment is mandatory for accounting periods 

beginning on or after 1 January 2018.

IFRS 4 (amendments)  Applying IFRS 4 Financial Instruments; this amendment is mandatory for accounting periods 

beginning on or after 1 January 2018.

IAS 40 (amendments)  Investment Property; this amendment is mandatory for accounting periods beginning on or 

after 1 January 2018.

IFRIC 22 

Foreign Currency Transactions and Advance Consideration; this amendment is mandatory for 
accounting periods beginning on or after 1 January 2018.

In addition “Annual Improvements 2014–2016 Cycle” includes amendments to a number of Standards and 
Interpretations including IFRS 1 and IAS 28 which have been adopted in the current period.

At the date of authorisation of these financial statements, the following Standards, Amendments and Interpretations 
which have not been applied in these financial statements were in issue but not yet effective (and in some cases had 
not yet been adopted by the EU). The Group has not applied these standards in the preparation of the consolidated 
financial statements:

IFRS 16 

Leases; this standard was issued in January 2016 to replace IAS 17; this standard is mandatory 
for accounting periods beginning on or after 1 January 2019. Further details on the expected 
impact of implementation of the IFRS 16 Leases standard are disclosed below.

IFRS 9 (amendments)  Financial Instruments; this standard is mandatory for accounting periods beginning on or after 

1 January 2019.

IAS 19 (amendments)  Employee Benefits; this standard is mandatory for accounting periods beginning on or after  

1 January 2019.

IAS 28 (amendments)  Investments in Associates and Joint Ventures; this amendment is mandatory for accounting 

periods beginning on or after 1 January 2019.

IFRIC 23  

Uncertainty over Income Tax Treatments; this amendment is mandatory for accounting periods 
beginning on or after 1 January 2019.

1 1 7

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
1. GENERAL INFORMATION continued
In addition “Annual Improvements 2015–2017 Cycle” includes amendments to a number of Standards and 
Interpretations including IFRS 2, IFRS 11, IAS 12 and IAS 28. The effective date of the IFRS 2, IFRS 11, IAS 12  
and IAS 28 amendments is for accounting periods beginning on or after 1 January 2019.

The Directors do not expect that the adoption of the standards listed above will have a material impact on the 
financial statements of the Group in future periods, except the expected impact of implementation of IFRS 16  
which is detailed below.

IFRS 9 Financial Instruments
The Group has adopted IFRS 9 Financial Instruments (‘IFRS 9’) for the financial period beginning on 4 August 2018.  

Under the standard, trade receivables and cash will continue to be accounted for at amortised cost. IFRS 9 introduces 
an expected credit losses model, rather than the current incurred loss model, when assessing the impairment of 
financial assets. Given the historic rate of revenue loss and ageing of the trade receivables, the expected loss model 
does not have a material impact on the Group’s opening retained earnings on application as at 4 August 2018 and 
the current period. Therefore, in line with the transition guidelines in IFRS 9, the Group has not restated its financial 
statements for the prior period.  

IFRS 15 Revenue from Contracts with Customers
IFRS 15 Revenue from Contracts with Customers (‘IFRS 15’) was adopted by the Group for the financial period 
beginning on 4 August 2018. In accordance with the transition provisions, the new rules have been adopted using 
the simplified retrospective transition method. 

The Group assessed whether the adoption of IFRS 15 had any impact on the timing of revenue recognition. Under 
IAS 18 the Group recognised revenue based on stage of completion whereas IFRS 15 established a five-step model 
where the recognition should be when contractual performance obligations are satisfied by transferring control of 
the goods or services to the customer. Following assessment of the contracts held by the Group, it was determined 
that the impact of aligning the Group’s revenue recognition with performance obligations to the customer did  
not have a material impact on the revenue in the prior periods. Therefore, no restatement has been made and  
a reconciliation of retained earnings is not required.

IFRS 16 Leases
IFRS 16 requires the recognition of all lease assets and liabilities by lessees on the balance sheet and is effective for the 
Group’s year ending 31 July 2020. The standard will primarily change lease accounting for lessees; lease agreements 
will give rise to the recognition of an asset representing the right to use the leased item and a loan obligation for future 
lease payables. Lease costs will be recognised in the form of depreciation of the right to use the asset and interest on 
the lease liability. Lessee accounting under IFRS 16 will be similar in many respects to existing IAS 17 accounting for 
finance leases, but will be substantively different to existing accounting for operating leases where rental charges are 
currently recognised on a straight-line basis and no lease asset or lease loan obligation is recognised.

The Group has adopted IFRS 16 on 1 August 2019 using the Standard’s modified retrospective approach. Under this 
approach the cumulative effect of initially applying IFRS 16 was recognised as an adjustment to equity at the date of 
initial application. Comparative information is not restated. The Group has adopted the transition exemptions for leases 
with a remaining term of 12 months or less and for low-value assets. This has been applied on a lease-by-lease basis. 

The Group has assessed the impact on the majority of leases, including all material leases. On assessing the impact 
on the Group’s consolidated financial statements there will be a reduction in profit of approximately £0.1 million 
for the year ending 31 July 2020 when comparing to the current accounting for operating leases. The assessment 
indicates that the Group will recognise a right-of-use asset of £20.9 million and a corresponding lease liability of 
£24.2 million. The profile of the Group’s principal leases is shown in note 35.

Going concern
The directors have, at the time of approving the financial statements, a reasonable expectation that the Company 
and the Group have adequate resources to continue in operational existence for the foreseeable future, a minimum 
of 12 months from the date of approval of these financial statements. Thus they continue to adopt the going concern 
basis of accounting in preparing the financial statements. During the period the Group successfully negotiated  
a new revolving credit facility of £85.0 million that will expire on 30 November 2022, on terms broadly in line with  
the previous agreement. Further detail is contained in the Directors’ Report on pages 95 to 98.

1 1 8

Kin + Carta Annual Report and Accounts 2019OUR FIGURES2. SIGNIFICANT ACCOUNTING POLICIES
(a) Basis of consolidation
The consolidated financial statements incorporate the financial statements of the Company and entities controlled 
by the Company (its subsidiary undertakings) for each period. Control is achieved where the Company has the power 
to govern the financial and operating policies of an investee entity so as to obtain benefits from its activities.

Where necessary, adjustments are made to the results of subsidiaries to bring their accounting policies into line with 
those of the Group. All intra-Group transactions, balances, income and expenses are eliminated on consolidation.

(b) Adjusting Items
Statutory results (‘Statutory Results’) presented in the Consolidated Income Statement include Adjusting Items.

Income statement items are presented in the middle column under the heading ‘Adjusting Items’ where they do 
not form part of the underlying trading activities of the Group or, in the opinion of the Directors, their separate 
presentation enhances understanding of the financial performance of the Group. 

The results, excluding Adjusting Items, are presented in the Consolidated Income Statement under the heading 
‘Adjusted Results’, in order to provide a consistent and comparable view of the performance of the Group. 

Furthermore, the Adjusted Results are aligned to the Group’s strategy and are used to measure the financial 
performance of the Group’s businesses and are the basis for remuneration. Further details can be found under  
the Adjusted Performance Measures section on pages 36 to 41.

Items included as Adjusting Items are as follows:

•  Redundancies, restructuring costs and empty property costs

Redundancies and restructuring costs that occur as one-off costs in the individual businesses, that in aggregate 
can be significant in size, are recorded as Adjusting Items. Careful consideration is applied by management in 
assessing whether these costs relate to the restructure of a business within the Group or redundancies in the 
normal course of business which are not treated as Adjusting Items. Redundancies and restructuring costs related 
to the closure or disposal of a site are recorded within this caption. Empty property costs comprise expenses 
relating to the maintenance and security of leasehold property or property owned by the Group from which no 
ongoing activity takes place (further details surrounding empty property costs can be found below). The costs do 
not relate to the continuing operations of the Group and are therefore recorded as Adjusting Items.

•  Operating results of a site arising after a formal decision on its closure 

Operating losses from non-continuing sites, where that site does not meet the definition of a discontinued 
operation under IFRS 5 Non Current Assets Held for Sale and Discontinued Operations include revenue, 
operational and overhead expenses incurred after a formal decision on a site’s closure has been taken. These 
items also include settlement of onerous leases, costs related to the transfer of assets and professional fees 
related to the closure of the site. The above items are recorded as Adjusting Items on the basis that they do not 
form part of the ongoing trading activities of the Group.

•  St Ives Defined Pension Benefits Scheme income/expense

The Scheme was closed to new entrants in April 2002 and to the accrual of future benefits in August 2008. 
Given the substantial change in the composition of the Group over the last eight years, with a significant number 
of site closures and disposal of businesses which employed Scheme members, the number of Scheme members 
still employed by the Group has declined substantially and stood at five as at 31 July 2019, representing less than 
1% of the total Scheme membership. After the closure of the Scheme, all the in-service members at that time 
were transferred to a defined contribution scheme. Payments to the defined contribution scheme are expensed 
to the Consolidated Income Statement and are treated as part of Adjusted Results and not as an Adjusting Item. 
Therefore the Group classifies the income/(expense) relating to the Scheme as an Adjusting Item.

•  Non-cash impairment charges related to goodwill and other assets 

Impairment charges related to non-current and current assets are non-cash items, do not occur in the normal 
course of business and tend to be significant in size and irregular in nature. The presentation of this item as an 
Adjusting Item further enhances the understanding of the ongoing trading performance of the Group.

1 1 9

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
2. SIGNIFICANT ACCOUNTING POLICIES continued
•  Costs related to acquisitions made in prior periods

The Group has grown both organically with the development of new operating subsidiaries and through acquisition. 
However, there is significant inconsistency between the accounting treatment of the goodwill and intangibles 
associated with the acquisition of businesses and those generated internally. On an unadjusted basis, a business 
acquired under IFRS 3 would report substantially lower operating profits and a lower return on capital than the 
businesses which have been developed by the Group, thus making comparison of performance of the Group and 
segment difficult.

Therefore the following items are recorded as Adjusting Items to provide a more realistic and comparable view of 
the Group and enhance the clarity of the performance of the Group to readers of the accounts:

i.  Amortisation charges related to intangible assets identified through acquisition accounting.

ii.  Expenses related to contingent consideration required to be treated as remuneration for acquired businesses.

iii.  Charges and credits arising from the re-estimation of deferred consideration payable in respect of 

acquisitions.

iv.  Charges related to the acquisition of businesses or the setting up of new subsidiaries.

•  Gain or loss associated with disposal of trade, subsidiaries or assets 

The gain or loss on disposal of trade, subsidiaries or assets tends to be significant in size and irregular in nature. The 
disposal of property, plant and equipment is primarily associated with closed sites or businesses that have been 
disposed of by the Group. Therefore the gain or loss on the disposal of these assets is treated as an Adjusting Item.

When reviewing these items, the Directors considered the guidelines issued by the Financial Reporting Council 
(‘FRC’) and the European Securities and Markets Authority (‘ESMA’).

A reconciliation of Statutory Results to Adjusted Results can be found in the Consolidated Income Statement. Further 
details relating to the Adjusting Items are available in note 7.

(c) Revenue recognition
Revenue from supply of goods and services is measured at the fair value of consideration received or receivable and 
comprises amounts receivable for goods and services, net of trade discounts, up-front payments, VAT and other 
sales-related taxes. 

Revenue is recognised once contractual performance obligations have been delivered, in accordance with the terms 
of the contractual agreement. Contracts can have a single or series of different deliverables and over time, revenue  
is recognised as each contractual obligation is satisfied.  

For services performed, on a time basis, i.e. where the terms of the contract have provision for licensing the product 
on a subscription basis, revenue is recognised evenly over the period of contractual term as the performance 
obligations are satisfied evenly over the term of subscription. Generally the performance obligations are satisfied 
over time as service is rendered. 

For services that are linked to delivering of goods to fulfil the contract, revenue is recognised when the goods are 
delivered, in line with meeting the contractual and performance obligations. The goods can be delivered in full or  
in part-quantities.

For performance obligations that are satisfied over time, the Group uses either input or output methods, to measure 
progress for each performance obligation, depending on the particular arrangement. In the majority of cases, relevant 
output measures such as the completion of project milestones set out in the contract are used to assess proportional 
performance. Where this is not the case then an input method based on costs incurred to date is used to measure 
performance. The primary input of substantially all work performed is represented by staff costs. As a result of 
the relationship between labour and cost there is normally a direct correlation between costs incurred and the 
proportion of the contract performed to date. 

Typically, customers are not entitled to refunds across the Group. The above methods are deemed to be appropriate 
in identifying the point of transfer of goods and services for revenue recognition.

1 2 0

Kin + Carta Annual Report and Accounts 2019OUR FIGURES2. SIGNIFICANT ACCOUNTING POLICIES continued
Payment terms for supplier payments across the Group vary, with the majority of terms being 60 to 90 days. In some 
exceptional circumstances the Group amends payment terms to between zero and 30 days. The Group generally is 
paid by customers in arrears for its services, however some work is invoiced in advance.

Net revenue:
Net revenue is calculated as revenue less project-related costs as shown in the Consolidated Income Statement.  
Project-related costs comprise primarily third party pass-through expenses and direct costs attributable to a project. 
These costs typically include amounts payable to external suppliers where they are engaged, at the Group’s discretion, 
to perform a specific part of the performance obligation under a contract with the client, other than the costs of 
certain freelance contractors and agency staff. Cost of service includes the costs of directly employed staff, freelance 
contractors and agency staff who are engaged in the delivery of performance obligations under client contracts.

Accrued and deferred income:
Accrued income is a contract asset and is recognised when a performance obligation has been satisfied but has not 
yet been billed. Contract assets are transferred to receivables when the right to consideration is unconditional and 
billed per the terms of the contractual agreement.

In certain cases, payments are received from customers prior to satisfaction of performance obligations and recognised 
as deferred income on the Consolidated Balance Sheet. These balances are considered contract liabilities and are 
typically related to prepayments for third party expenses that are incurred shortly after billing.

(d) Investment properties
Investment properties are properties which are held to earn rental income and are stated at cost less accumulated 
depreciation.  

Depreciation is charged at between 2% and 4% per annum so as to write off the cost or valuation of assets over their 
estimated useful lives, using the straight-line method.

An investment property is derecognised upon disposal or when the investment property is permanently withdrawn 
from use and no future economic benefits are expected from the disposal. Any gain or loss arising on derecognition 
of the property (calculated as the difference between the net disposal proceeds and the carrying amount of the 
asset) is included in the Consolidated Income Statement in the period in which the property is derecognised.

(e) Intangible assets
Goodwill
Goodwill arising on the acquisition of a subsidiary represents the excess of the cost of the acquisition over the net 
fair value of the identifiable assets, liabilities and contingent liabilities of the subsidiary at the date of the acquisition. 
Fair value is finalised within 12 months of the date of the acquisition. Goodwill is not amortised but reviewed for 
impairment annually in accordance with the impairment of goodwill policy set out in note 2(g) below.

Other intangible assets – computer software
Computer software that is not integral to an item of property, plant or equipment is classified as an intangible asset 
and is held on the Consolidated Balance Sheet at cost less amortisation and impairments. These assets are amortised 
over their estimated useful lives, which is generally two to five years.

Other intangible assets – customer relationships 
Customer relationships identified as separable intangible assets in the context of business combinations are capitalised 
at their fair value at the date of acquisition. They are amortised over their estimated useful lives, which is generally two 
to ten years. 

Other intangible assets – proprietary techniques
Proprietary techniques identified as separable intangible assets in the context of business combinations are capitalised 
at their fair value at the date of acquisition. They are amortised over their estimated useful life which is generally three 
to ten years.

1 2 1

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
2. SIGNIFICANT ACCOUNTING POLICIES continued
Other intangible assets – trademarks
Trademarks identified as separable intangible assets in the context of business combinations are capitalised at their 
fair value at the date of acquisition. They are amortised over their estimated useful lives, which is generally ten years. 

All intangible assets with finite lives are amortised on a straight-line basis.

(f) Property, plant and equipment
Property, plant and equipment held for use in the production or supply of goods, or for administration purposes, is stated 
in the Consolidated and Company Balance Sheets at cost less any accumulated depreciation and impairment losses.

Costs are recognised as an asset only when it is probable that future economic benefits associated with the item will 
flow to the Group and the cost of the item can be measured reliably. All repairs and maintenance are charged to the 
Consolidated Income Statement during the period in which they are incurred. 

Assets in the course of construction are carried at cost less any recognised impairment loss. Cost includes 
professional fees. Depreciation of these assets commences when the assets are ready for their intended use.

Freehold land is not depreciated.

Depreciation is charged, other than on freehold land and assets under the course of construction, so as to write off the 
cost or valuation of assets over their estimated useful lives, using the straight-line method, on the following basis:

Freehold buildings
Long leases
Plant and machinery
Fixtures, fittings and equipment

2%–4%
Period of lease
10%–33.3%
10%–33.3%

An item of property, plant and equipment is derecognised upon disposal or when no future economic benefits 
are expected to arise from the continued use of the asset. The gain or loss arising on the disposal or scrappage of 
an asset is determined as the difference between the sales proceeds and the carrying amount of the asset and is 
recognised in the Consolidated Income Statement.

(g) Impairment of property, plant, equipment and intangible assets excluding goodwill
At each balance sheet date the Group reviews the carrying amounts of its property, plant and equipment and 
intangible assets to determine whether there is any indication that those assets have suffered any impairment loss.

If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the 
impairment loss (if any). Where the asset does not generate cash flows that are independent from other assets, the 
Group estimates the recoverable amount of the cash-generating unit to which the asset belongs.

The recoverable amount is the higher of fair value less costs to sell and value-in-use. In assessing value-in-use, the 
estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current 
market assessment of the time value of money and the risks specific to the assets for which the estimates of future 
cash flows have not been adjusted. 

If the recoverable amount of an asset (or cash-generating unit) is estimated to be less than its carrying amount,  
the carrying amount of the asset (cash-generating unit) is reduced to its recoverable amount. An impairment loss  
is recognised immediately as an expense in the Consolidated Income Statement. 

Where an impairment loss subsequently reverses, the carrying amount of the asset (cash-generating unit) is increased 
to the revised estimate of its recoverable amount, but only in so far as the increased carrying amount does not exceed 
the carrying amount that would have been determined had no impairment loss been recognised for the asset (cash-
generating unit) in prior periods. 

1 2 2

Kin + Carta Annual Report and Accounts 2019OUR FIGURES2. SIGNIFICANT ACCOUNTING POLICIES continued
(h) Impairment of goodwill
Goodwill arising on acquisition is allocated to the group of cash-generating units that are expected to benefit from 
the synergies of the combination. A cash-generating unit represents the lowest level at which goodwill is monitored 
by the Group’s Board of Directors for internal management purposes. The recoverable amount of the group of 
cash-generating units to which goodwill has been allocated is tested for impairment annually on a consistent date 
during each financial period, or more frequently when such events or changes in circumstances indicate that it may 
be impaired. If the recoverable amount of the cash-generating unit is less than the carrying amount of the unit, the 
impairment loss is allocated first to reduce the carrying amount of any goodwill allocated to the unit and then to the 
other assets of the unit pro rata on the basis of the carrying amount of each asset in the unit. 

Any impairment is recognised immediately in the Consolidated Income Statement. Impairments of goodwill are not 
subsequently reversed.

On disposal of a cash-generating unit, the attributable amount of goodwill is included in the determination of the 
gain or loss on disposal.

(i) Tax
The tax expense in the Consolidated Income Statement comprises tax currently payable and deferred tax.

The tax currently payable is based on the taxable profit for the period. Taxable profit differs from net profit as 
reported in the Consolidated Income Statement because it excludes items of income and expense that are taxable or 
deductible in other periods and it further excludes items that are never taxable or deductible. The Group’s liability for 
current tax is calculated using tax rates that have been enacted or substantively enacted at the balance sheet date.

Deferred tax is recognised on differences between the carrying amounts of assets and liabilities in the accounts 
and the corresponding tax bases used in the computation of taxable profit; and is accounted for using the balance 
sheet liability method. Deferred tax liabilities are generally recognised for all taxable temporary differences and 
deferred tax assets are recognised to the extent that it is probable that taxable profits will be available against which 
deductible temporary differences can be utilised. Such assets and liabilities are not recognised if the temporary 
differences arise on non-deductible goodwill or from the initial recognition (other than business combinations) of 
other assets or liabilities in a transaction that affects neither the tax profit nor the accounting profit. 

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries, except 
where the Group is able to control the reversal of the temporary difference and it is probable that the temporary 
difference will not reverse in the foreseeable future.

The carrying amount of deferred tax assets is reviewed at each balance sheet date and is reduced to the extent that 
it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered. 

Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the 
asset is realised. Deferred tax is charged or credited in the Consolidated Income Statement, except when it relates 
to items charged or credited in other comprehensive income, in which case the deferred tax is also dealt with in the 
Consolidated Statement of Comprehensive Income or when it relates to items that are charged or credited to the 
Consolidated Statement of Comprehensive Income or directly to the Consolidated Statement of Changes in Equity.

Deferred tax assets and liabilities are offset when there is a legally enforceable right to offset current assets against 
current liabilities and when they relate to income taxes levied by the same taxation authority and the Group intends 
to settle its current tax assets and liabilities on a net basis. 

Current tax and deferred tax are recognised in the Consolidated Income Statement, except when they relate to 
items that are recognised in the Consolidated Statement of Comprehensive Income or directly to the Consolidated 
Statement of Changes in Equity. Where current tax or deferred tax arises from the initial accounting for a business 
combination, the tax effect is included in the accounting for the business combination.

(j) Provisions
Provisions are recognised when the Group has a present obligation as a result of a past event, and it is probable that 
the Group will be required to settle the constructive or legal obligation, and its value can be reliably estimated. When 
a provision needs to be released, the provision is taken back to the Consolidated Income Statement within the line 
item where it was initially booked.

1 2 3

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
2. SIGNIFICANT ACCOUNTING POLICIES continued
Provisions for repairs
Provisions for repairs are made where the Group is committed under the terms of the lease to make repairs to leasehold 
property. The provision is made for the estimated cost over the period of the lease.

Provisions for reorganisation and onerous leases
Provisions for restructuring costs and onerous lease costs are recognised when the Group has a detailed formal 
plan for the restructuring that has been communicated to affected parties, or onerous contracts related to closed/
discontinued operations.

(k) Foreign currencies
The individual financial statements of each Group company are presented in the currency of the primary economic 
environment in which it operates (its functional currency). For the purpose of the consolidated financial statements, 
the results and financial position of each Group company are expressed in Sterling, which is the functional currency 
of the Company, and the presentation currency for the consolidated financial statements.

Transactions in foreign currencies other than Sterling are translated at the exchange rate ruling at the date of 
the transaction. Monetary assets and liabilities denominated in foreign currencies at the balance sheet date are 
translated to Sterling at the exchange rate ruling at that date.

Exchange differences are recognised in the Consolidated Income Statement in the period in which they arise except for:

•  exchange differences on transactions entered into to hedge certain foreign currency risks; and

•  exchange differences on monetary items receivable from or payable to a foreign operation for which settlement 
is neither planned nor likely to occur in the foreseeable future (thereby forming part of the net investment in the 
foreign operation), which are recognised initially in the Consolidated Statement of Comprehensive Income and 
reclassified to the Consolidated Income Statement on disposal or partial disposal of the net investment.

Foreign currency differences arising on translation or settlement of monetary items are recognised in the 
Consolidated Income Statement. 

The results of overseas subsidiaries with functional currencies other than Sterling are translated into Sterling at the 
average rate of exchange ruling in the period. The average exchange rate for each functional currency is calculated as 
an average of the Sterling exchange rate ruling at the end of each monthly period. 

Non-monetary assets and liabilities that are measured in terms of historical cost in a foreign currency are translated 
using the exchange rate at the date of the transaction and not retranslated at each period end. Non-monetary assets 
and liabilities denominated in foreign currencies that are stated at fair value are translated to Sterling at exchange 
rates ruling at the date the fair value was determined. Exchange gains and losses arising on the retranslation of non-
monetary assets and liabilities are recognised directly in a separate component of the Consolidated Statement of 
Comprehensive Income. 

Goodwill and fair value adjustments arising on the acquisition of a foreign operation are treated as assets and 
liabilities of the foreign operation and translated at the period end closing rate.

(l) Financial instruments
Financial assets and financial liabilities are recognised in the Consolidated Balance Sheet when the Group becomes  
a party to the contractual provisions of the instrument.

The Group classifies its financial instruments in the following categories:

Financial instrument category

Note Measurement

Other long-term financial asset
Trade and other receivables
Cash and cash equivalents
Trade and other payables
Derivative financial instruments
Deferred consideration payable
Bank borrowings

18 Fair value through other comprehensive income
20 Amortised cost
20 Amortised cost
22 Amortised cost
21 Fair value through profit and loss
12 Fair value through profit and loss
23 Amortised cost

Fair value 
measurement 
hierarchy*

3
3
N/A
3
2
3
N/A

* The fair value measurement hierarchy is only applicable for financial instruments measured at fair value.

1 2 4

Kin + Carta Annual Report and Accounts 2019OUR FIGURES2. SIGNIFICANT ACCOUNTING POLICIES continued
Fair value measurements, where applicable, are categorised into Level 1, 2 or 3 based on the degree to which 
the inputs to the fair value measurements are observable and the significance of the inputs to the fair value 
measurement in its entirety, which are described as follows: 

•  Level 1 inputs are quoted prices (unadjusted) in active markets for identical assets or liabilities that the Group can 

access at the measurement date.

•  Level 2 inputs are inputs, other than quoted prices included within Level 1, that are observable for the asset or 

liability, either directly or indirectly.

•  Level 3 inputs are unobservable inputs for the asset or liability. 

The Group’s primary categories of financial instruments are listed below:

Trade and other receivables
All trade receivables held by the Group are financial assets held within a business model whose objective is to hold 
financial assets in order to collect the contractual cash flows. Trade receivables are initially recognised at fair value 
and will subsequently be measured at amortised cost less allowances for impairment.

The Group recognises a loss allowance for expected credit losses (‘ECL’) on trade receivables and contract assets. 
The amount of expected credit losses is updated at each reporting date to reflect changes in credit risk since initial 
recognition of the respective financial instrument. The Group recognises expected credit losses for trade receivables 
and contract assets. The expected credit losses on these financial assets are estimated using a provision matrix based 
on the Group’s historical credit loss experience, adjusted for factors that are specific to the debtors.

Cash and cash equivalents
Cash and cash equivalents comprise cash on hand and demand deposits, together with other short-term, highly 
liquid investments maturing within 90 days from the date of acquisition that are readily convertible into known 
amounts of cash and which are subject to an insignificant risk of changes in value.

Bank borrowings
Interest-bearing bank loans and overdrafts are recorded as the proceeds receivable, net of direct issue costs. Finance 
charges are accounted for on an accruals basis in the Consolidated Income Statement using the effective interest 
rate method and are included in creditors to the extent that they are not settled in the period in which they arise.

Other long-term financial assets
Unlisted shares held by the Group are classified as being other long-term financial assets and are stated at fair value. 
Fair values of unlisted shares are calculated with reference to exit price. All other long-term financial assets carried 
at fair value have been fair valued using a level 3 measurement as per the fair value hierarchy defined in IFRS 13. 
Gains or losses arising from changes in fair value are recognised directly in equity, until the security is disposed of or 
is determined to be impaired, at which time the cumulative gain or loss previously recognised in equity is included in 
the Consolidated Income Statement for the period. 

The Group does hold investments in equity instruments and has made the irrecoverable designation to measure 
these at fair value through other comprehensive income (‘FVTOCI’) as they are not held for trading. 

Trade and other payables
Trade payables are not interest-bearing and are stated at their nominal value.

Derivative financial instruments and hedge accounting
The Group’s activities expose it primarily to the financial risks of changes in foreign currency exchange rates and 
interest rates. The Group uses derivative financial instruments to hedge its exposure to foreign exchange for the 
purchase of subsidiaries, goods and services denominated in foreign currencies and the sale of goods and services 
similarly denominated.

The use of financial derivatives is governed by the Group’s policies approved by the Board of Directors, which 
provide written principles on the use of financial derivatives consistent with the Group’s risk management strategy. 
The Group does not hold or issue derivative financial instruments for speculative purposes.

1 2 5

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
2. SIGNIFICANT ACCOUNTING POLICIES continued
Changes in the fair value of derivative financial instruments that are designated and effective as cash flow hedges of 
forecast transactions are recognised directly in equity and the ineffective portion is recognised immediately in the 
Consolidated Income Statement.

If the cash flow hedge of a firm commitment or forecast transaction results in the recognition of an asset or 
liability, then, at the time the asset or liability is recognised, the associated gains and losses on the derivative that 
had previously been recognised in equity are included in the initial measurements of the asset or liability. For the 
hedges that do not result in the recognition of an asset or liability, amounts deferred in equity are recognised in the 
Consolidated Income Statement in the same period as gains or losses are recognised on the hedged item.

The gain or loss on hedging instruments relating to the effective portion of a net investment hedge is recognised in 
equity and the ineffective portion is recognised immediately in the Consolidated Income Statement. Gains or losses 
accumulated in equity are included in the Consolidated Income Statement when the foreign operations are disposed of.

Hedge accounting is discontinued when the hedging instrument expires or is sold, terminated, or exercised, or no 
longer qualifies for hedge accounting.

At that time, any cumulative gain or loss on the hedging instrument recognised in equity is retained in equity until 
the forecast transaction occurs. If a hedge transaction is no longer expected to occur, the net cumulative gain or 
loss previously recognised in equity is included in the Consolidated Income Statement for the period. Derivatives 
embedded in other financial instruments or other host contracts are treated as separate derivatives when their risks 
and characteristics are not closely related to those of their host contracts and the host contracts are not carried at 
fair value with unrealised gains or losses reported in the Consolidated Income Statement.

Those derivatives which are not designated as hedges are classified as held for trading and gains and losses on those 
instruments are recognised immediately in the Consolidated Income Statement.

A derivative with a positive fair value is recognised as a financial asset whereas a derivative with a negative fair value 
is recognised as a financial liability.

Deferred/contingent consideration payable 
Deferred/contingent consideration payable and consideration required to be treated as remuneration in respect 
of acquired businesses are typically determined based on a multiple of future incremental EBITDA, and the related 
amounts are based on forecasts that have been derived from the most recent budgets and forecasts. Any change in 
the fair value of the outcome is recognised in the Consolidated Income Statement as an Adjusting Item. The deferred 
consideration payable and accrued contingent consideration required to be treated as remuneration are recognised 
as financial liabilities, where amounts are expected or required to be cash-settled. Where amounts are settled by 
future issuance of Kin and Carta plc shares, amounts required to settle the liability are recorded in equity.

The Directors consider that the carrying value of all financial assets and liabilities is approximately equal to their 
fair value, except for investment properties, which are recorded at amortised cost. The fair value of these assets is 
disclosed in note 12.

(m) Retirement benefits
The Group operates both defined benefits and defined contribution schemes for its employees. Payments to the 
defined contribution schemes are expensed to the Consolidated Income Statement as they fall due.

For the St Ives Defined Benefits Pension Scheme (‘the Scheme’) full actuarial calculations are carried out every three 
years using the projected unit credit method and updates are performed for each financial period end. Actuarial gains 
and losses are recognised in full in the period in which they occur. They are recognised outside the Consolidated 
Income Statement and presented in the Consolidated Statement of Comprehensive Income.

The retirement benefits obligation recognised in the Consolidated Balance Sheet represents the present value of the 
defined benefits obligations and as reduced by the fair value of the Scheme’s assets.

Any asset resulting from this calculation is recognised in the Consolidated Balance Sheet, as the Group has an 
unconditional right to a refund of any surplus in the defined benefits pension scheme at the end of the Scheme’s 
duration.

1 2 6

Kin + Carta Annual Report and Accounts 2019OUR FIGURES2. SIGNIFICANT ACCOUNTING POLICIES continued
Past service cost is recognised at the earlier of when the planned amendment or curtailment occurs and when the 
entity recognises related restructuring costs or termination benefits.

Given the closure of the Scheme and the change in the composition of the Group, the Board has concluded that 
the Scheme’s income and expenses do not relate to the underlying trading activities of the Group. Furthermore, the 
underlying assumptions used in the Scheme’s valuation are determined by reference to external market data (notably 
discount and inflation rates) that are outside the Group’s control and can vary significantly between periods. The 
Group’s accounting policy is therefore to record the income and expenses related to the Scheme as an Adjusting Item.

Defined benefit income and expenses are split into four categories:

•  Gains and losses on curtailments and settlements and costs incurred in the running of the Scheme.

•  Net pension finance charge. 

•  Past service costs including Guaranteed Minimum Pension (‘GMP’) costs.

•  Remeasurement of gains and losses.

The Group presents the first three components of the Scheme’s costs within Adjusting Items in its Consolidated 
Income Statement and the remeasurement costs within the Consolidated Statement of Comprehensive Income. 

(n) Share-based payments
The Group makes equity-settled share-based payments to certain employees, which are measured at fair value at 
the date of the grant. The fair value determined at the grant date of the equity-settled share-based payments is 
expensed on a straight-line basis over the vesting period, based on the Group’s estimate of shares that will eventually 
vest. At each balance sheet date, the Group revises its estimate of the number of equity instruments expected to 
vest as a result of the effect of non-market-based vesting conditions. The impact of the revision of the original 
estimates, if any, is recognised in the Consolidated Income Statement such that the cumulative expense reflects the 
revised estimate, with a corresponding adjustment to the Consolidated Statement of Changes in Equity reserves. The 
fair value of share options issued is measured using a binomial model, for the effects of non-transferability, exercise 
restrictions and behavioural considerations.

SAYE share options granted to employees are treated as cancelled when employees cease to contribute to the 
scheme. This results in accelerated recognition of the expenses that would have arisen over the remainder of the 
original vesting period.

The cumulative expense is reversed when an employee in receipt of the share options terminates service prior to 
the completion of vesting period. Where the terms of an equity-settled award are modified on termination of the 
employment, the total fair value of the share-based payments is recorded in the Consolidated Income Statement.

(o) Employee Share Ownership Plan (‘ESOP’)
As the Group is deemed to have control of its ESOP trust, it is included in the consolidated financial statements. The 
ESOP’s assets and liabilities are included on a line-by-line basis in the consolidated financial statements. The ESOP’s 
investment in the Group’s shares is deducted from equity in the Consolidated Balance Sheet as if they were treasury 
shares and presented in the ESOP reserve.

(p) Leases
Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards 
of ownership to the lessee. All other leases are classified as operating leases.

Rental costs under operating leases are charged to the Consolidated Income Statement in equal amounts over the 
terms of the lease.

In the event that lease incentives are received to enter into operating leases, such incentives are recognised as a 
liability. The aggregate benefit of incentives is recognised as a reduction of rental expense on a straight-line basis 
over the lease term.

Further details on the adoption of the IFRS 16 Leases standard are disclosed in note 1.

1 2 7

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
2. SIGNIFICANT ACCOUNTING POLICIES continued
(q) Business combinations
Acquisitions of subsidiaries and businesses are accounted for using the acquisition method. The consideration for 
each acquisition is measured at the aggregate of the fair values (at the date of exchange) of assets given, liabilities 
incurred or assumed by the Group together with the equity instruments equivalent to the mid-market share price 
on the date of completion, in exchange for control of the acquiree. Acquisition-related costs are recognised in the 
Consolidated Income Statement as incurred. 

Where applicable, the consideration for the acquisition includes any asset or liability resulting from a contingent 
consideration arrangement, measured at its acquisition-date fair value. Subsequent changes in such fair values are 
adjusted against the cost of acquisition where they qualify as measurement period adjustments (see below). All 
other subsequent changes in the fair value of contingent consideration classified as an asset, liability or equity are 
accounted for in accordance with relevant IFRSs.

Contingent consideration payable to selling shareholders who continue to be employed by the Group, but which is 
automatically forfeited upon termination of employment, is classified as remuneration for post-combination services 
and is recorded in the Consolidated Income Statement. The contingent consideration is satisfied in cash and equity 
instruments equivalent to the mid-market share price on the date of the consideration payable. 

The cash-settled contingent consideration treated as remuneration for post-combination services is recognised 
in accordance with IAS 19 (revised) Employee Benefits and has been recorded as deferred consideration 
payable in the Consolidated Balance Sheet. At each balance sheet date, the Group revises its estimate for the 
contingent consideration payable which is to be settled in cash. The impact of the revision, if any, is recognised 
in the Consolidated Income Statement such that the cumulative expense reflects the revised estimate, with a 
corresponding adjustment to the Consolidated Balance Sheet.

The equity-settled contingent consideration treated as remuneration for post-combination services is recognised 
in accordance with IFRS 2 Share-based Payments and is recorded in equity reserves. Further details can be 
found in the share-based payments accounting policy. At each balance sheet date, the Group revises its estimate 
of the consideration payable which is to be settled in shares. The impact of the revision, if any, is recognised 
in the Consolidated Income Statement such that the cumulative expense reflects the revised estimate, with a 
corresponding adjustment to equity reserves.

The acquiree’s identifiable assets, liabilities and contingent liabilities that meet the conditions for recognition under 
IFRS 3 are recognised at their fair value at the acquisition date, except that: 

•  deferred tax assets or liabilities and liabilities or assets related to employee benefit arrangements are recognised 

and measured in accordance with IAS 12 Income Taxes and IAS 19 Employee Benefits respectively;

• 

liabilities or equity instruments related to the replacement by the Group of an acquiree’s share-based payment 
awards are measured in accordance with IFRS 2 Share-based Payment; and

•  assets (or disposal groups) that are classified as held for sale in accordance with IFRS 5 Non-current Assets Held 

for Sale and Discontinued Operations are measured in accordance with that Standard.

If the initial accounting for a business combination is incomplete by the end of the reporting period in which the 
combination occurs, the Group reports provisional amounts for the items for which the accounting is incomplete. 
Those provisional amounts are adjusted during the measurement period (see below), or additional assets or liabilities 
are recognised, to reflect new information obtained about facts and circumstances that existed as of the acquisition 
date that, if known, would have affected the amounts recognised as of that date. 

The measurement period is the period from the date of acquisition to the date that the Group obtains complete 
information about facts and circumstances that existed as of the acquisition date, and is subject to a maximum of one year.

(r) Joint arrangements
Joint arrangements are entities where no one party is able to exercise overall control in which the Group has an 
interest. The Group’s share of the post-tax results of its joint arrangements is included in the Consolidated Income 
Statement using the equity method of accounting. Where the Group transacts with a joint arrangement, profits and 
losses are eliminated to the extent of the Group’s interest in the joint arrangement.

Investments in joint arrangements are carried in the Consolidated Balance Sheet at cost plus post-acquisition 
changes in the Group’s share of net assets of the entity, less any provision for impairment.

1 2 8

Kin + Carta Annual Report and Accounts 2019OUR FIGURES2. SIGNIFICANT ACCOUNTING POLICIES continued
(s) Non-current assets held for sale
Non-current assets classified as held for sale are measured at the lower of amortised cost and fair value less costs 
of disposal. Non-current assets are classified as held for sale if their carrying value will be recovered through a 
sale transaction rather than through continuing use. This condition is regarded as met only when the sale is highly 
probable and the asset is available for immediate sale in its present condition. The sale should be completed within 
one year from the date of classification as an asset held for sale.

(t) Discontinued operations
A discontinued operation is a segment, subsidiary, or a component of a subsidiary that has been disposed of, and 
represents a separate line of business. The trading results of a discontinued operation together with any gains or 
loss from the disposal of the operation is reported separately as discontinued operations in the Consolidated Income 
Statement. Further information can be found in note 8.

(u) Critical accounting judgements and key sources of estimation uncertainty
In the course of applying the Group’s accounting policies the following estimations and accounting judgements have 
been made which could have a significant effect on the results of the Group were they subsequently found to be 
inappropriate.

Critical accounting judgements
Adjusting Items
In the opinion of the Directors, separate presentation of Adjusting Items and APMs provides useful information in 
the understanding of the financial performance of the Group and its businesses. The classification of Adjusting Items 
requires management judgement after considering the nature and intentions of a transaction. The Group’s definitions 
of Adjusting Items are outlined within the Group accounting policies on page 119 to 120. These definitions have 
been applied consistently period-on-period. Further details are provided in note 7.

Key sources of estimation uncertainty
Impairment of goodwill
Determining whether goodwill is impaired requires an estimation of the value-in-use of the cash-generating units 
for which goodwill has been identified. In arriving at the value-in-use the forecast of future cash flows of cash-
generating units and selection of appropriate discount rates is required to calculate present values, a process which 
involves estimation. The recoverability analysis indicates that the carrying amount of goodwill will be recovered in 
full. The situation will be monitored closely should future developments indicate that adjustments are appropriate. 
The carrying value of goodwill at the balance sheet date was £85.7 million (2018: £84.7 million). A sensitivity analysis 
can be found in note 17.

Impairment of acquired intangibles
The Group considers the recoverability of acquired intangibles which are included within the Consolidated Balance 
Sheet at £25.6 million (2018: £31.5 million). The key areas of consideration when assessing the recoverability of 
these assets are in relation to the discount rates, terminal growth rates, budgets and forecasts to be applied to 
forecast cash flows. A sensitivity analysis can be found in note 17.

Retirement benefits obligations
The calculation of retirement benefits obligations requires estimates to be made of discount rates, inflation rates, 
future salary and pension increases and mortality. The net surplus in the Consolidated Balance Sheet for the 
retirement benefits scheme was £6.7 million (2018: surplus of £1.9 million). A sensitivity analysis can be found  
in note 28.

1 2 9

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
3. REVENUE
An analysis of the Group’s revenue as defined by International Financial Reporting Standard 15 − ‘Revenue’ is as 
follows:

Continuing operations:
Rendering of services
Discontinued operations:
Sale of goods
Continuing and discontinued operations:
Sale of goods
Rendering of services
Revenue from the sale of goods and rendering of services

2019
£’000

2018
£’000

172,874

178,355

–

140,738

–
172,874
172,874

140,738
178,355
319,093

4. SEGMENT REPORTING
The Group delivers transformative growth for the world’s largest companies and fuses three specialisms – strategy, 
innovation, and communications under its organisational model: the Connective. It is a network which spans all of 
the Group’s digital transformation businesses. 

The Group reports its results through one segment – the Connective – and with corporate costs shown as a separate 
segment based on the Group’s internal reporting to the Chief Operating Decision Maker (‘CODM’). The CODM has 
been determined to be the Chief Executive Officer and Chief Financial Officer who are primarily responsible for the 
assessment of the performance of the businesses/brands which currently operate under the Connective.

The corporate costs are reported separately to the single operating segment as this presentation better reflects the 
segment’s underlying profitability.

Results from continuing operations for the current period:

Revenue
Net revenue
Adjusting Items
Adjusted net revenue
Operating profit/(loss) before Adjusting Items
Adjusting Items
Statutory profit/(loss) from operations
Net pension finance income
Other finance expense
Statutory profit before tax
Income tax charge
Statutory net profit for the period from continuing operations

  362 days  to 31 July 2019

The Connective
£’000

Corporate costs
£’000

172,874
148,259
(238)
148,021
25,631
(9,913)
15,718

–
–
–
–
(5,746)
(5,707)
(11,453)

Total
£’000

172,874
148,259
(238)
148,021
19,885
(15,620)
4,265
30
(2,518)
1,777
(656)
1,121

1 3 0

Kin + Carta Annual Report and Accounts 2019OUR FIGURES4. SEGMENT REPORTING continued
Results from continuing operations for the prior period:

Revenue
Net revenue
Adjusting Items
Net adjusted revenue
Operating profit/(loss) before Adjusting Items
Adjusting Items
Statutory loss from operations
Net pension finance expense
Other finance expense
Statutory loss before tax
Income tax charge
Statutory net loss for the period from continuing operations

Other information

Capital additions
Depreciation and amortisation charges
Impairment charges

Capital additions
Depreciation and amortisation charges
Impairment charges

 371 days to 3 August 2018 
(restated note 39)

The Connective
£’000

Corporate costs
£’000

178,355
149,741
(63)
149,678
26,483
(49,287)
(22,804)

–
–
–
–
(5,318)
(31)
(5,349)

At 31 July 2019

Continuing 
operations
£’000

Discontinued 
operations
£’000

3,034
9,471
159

–
–
–

At 3 August 2018

Continuing 
operations
£’000

Discontinued 
operations
£’000

4,050
11,025
12,082

509
1,563
18,833

Total
£’000

178,355
149,741
(63)
149,678
21,165
(49,318)
(28,153)
(324)
(2,694)
(31,171)
(1,223)
(32,394)

Total
£’000

3,034
9,471
159

Total
£’000

4,559
12,588
30,915

Geographical segments
Operations
Revenue by geographical area is based on the location where the provision of goods and services has been provided.

United Kingdom
United States of America
Rest of the world
Total

362 days to
31 July
2019
£’000

105,738
65,166
1,970
172,874

371 days to
3 August
2018
£’000

119,753
57,066
1,536
178,355

Customer location
The Group derives 51% (2018: 55%) of the total revenue from customers located in the UK, 41% (2018: 36%) of the 
total revenue from customers located in the US, and 8% (2018: 9%) from customers located in the rest of the world.

1 3 1

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
5. OPERATING PROFIT/(LOSS)
Profit/(loss) from operations includes continuing and discontinuing operations with the exception of operating lease 
rentals which only represent continuing operations. Profit/(loss) from operations has been arrived at after charging/
(crediting):

Auditors’ remuneration
Audit fees:
– Audit of the Company accounts
– Audit of the accounts of the Company’s subsidiaries

Other assurance-related services
Non-audit fees:
– Transaction-related services
Total fees paid to the auditors
Staff costs (note 6)
Depreciation of property, plant and equipment (note 15)
Depreciation of investment property (note 16)
Amortisation of intangible assets (note 17)
Impairment of non-current and current assets – continuing operations
Impairment of goodwill and intangible assets – continuing operations
Impairment of non-current and current assets – discontinuing operations
Operating lease rentals
– land and buildings
– plant and equipment
– other
Loss on disposal of property, plant and equipment included in Adjusting Items
Profit on disposal of property, plant and equipment included in Adjusting Items

6. STAFF COSTS
The average monthly number of employees (including Executive Directors) was:

Continuing operations
Operations
Sales
Administration
Continuing operations
Discontinued operations
Continuing and discontinued operations

2019
£’000

2018
£’000

178
169
347
45

–
392
105,942
2,402
246
6,823
159
–
–

5,716
31
53
5
(1,771)

185
318
503
40

230
773
164,848
3,669
236
8,683
–
12,082
18,833

4,457
23
59
20
(1,542)

31 July 
2019
Number

3 August 
2018
Number

1,193
136
234
1,563
–
1,563

1,162
73
208
1,443
1,909
3,352

1 3 2

Kin + Carta Annual Report and Accounts 2019OUR FIGURES6. STAFF COSTS continued
The employment costs during the period were:

Continuing operations
Wages and salaries
Social security costs
Other pension costs

Share-based contingent consideration deemed as remuneration
Share-based payment (credit)/charge
Continuing operations
Discontinued operations
Continuing and discontinued operations

2019
£’000

2018
£’000

97,265
5,408
2,250
104,923
1,669
(650)
105,942
–
105,942

99,211
5,694
2,201
107,106
16,704
7,290
131,100
33,748
164,848

The period-on-period decrease of £58.9 million in staff costs was due to a charge of £50.5 million arising in the 
prior period relating to contingent consideration required to be treated as remuneration, of which £16.7 million was 
included within continuing operations and £33.7 million within discontinued operations. 

7. ADJUSTING ITEMS
Adjusting Items disclosed on the face of the Consolidated Income Statement included in respect of continuing 
operations are as follows:

Expense/(income)

Restructuring items
Redundancies and other charges
Losses related to closure of a subsidiary
Costs associated with empty properties
Impairment of tangible assets

St Ives Defined Benefits Pension Scheme costs
Scheme administrative costs
Curtailment credit
Past service cost (GMP equalisation uplift)
Other related costs

Costs related to acquisitions made in prior periods
Amortisation of acquired intangibles
Impairment of goodwill and intangible assets
Contingent consideration required to be treated as 
remuneration
Increase in deferred consideration

Adjusting Items
Profit on disposal of property, plant and equipment
Adjusting Items before interest and tax
Bank arrangement fees
Net pension finance (credit)/charge in respect of defined 
benefits pension scheme
Adjusting Items before tax
Income tax credit
Adjusting Items after tax

2019
£’000

1,946
251
279
159

502
–
4,126
1,079

6,674
–

2,375
–

2018
£’000

2019
£’000

2018
£’000

2,737
–
325
–

2,635

3,062

617
(1,261)
–
613

5,707

(31)

8,659
12,082

23,994
3,094

9,049
17,391
(1,771)
15,620
189

(30)
15,779
(2,772)
13,007

47,829
50,860
(1,542)
49,318
–

324
49,642
(2,436)
47,206

1 3 3

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
7. ADJUSTING ITEMS continued
Restructuring items
Current period
Redundancy and restructuring costs of £1.9 million were incurred in the course of changing the Group’s proposition 
across Innovation, Communication and Strategy capabilities.

During the period, a decision was made to cease the operations of My Bench Limited, a 100% owned subsidiary of 
Kin and Carta plc, and therefore a charge of £0.3 million comprising the losses incurred after the decision to close, 
was recorded as an Adjusting Item.

Empty property cost of £0.3 million and impairment of £0.2 million are recorded in respect of the restructuring of 
Pragma. 

Prior period
The restructuring items in the period include redundancy and restructuring costs of £2.5 million relating to 
AmazeRealise, Hive and Incite and redundancies of £0.2 million in Kin and Carta plc following the disposal of the 
Group’s Books and Marketing Activation segments.

There were empty property costs of £0.3 million following the amalgamation of Occam and Response One into the 
new Edit office located in Bath.

Disposal of properties
Current period
The profit on disposal of property, plant and equipment is comprised of £1.9 million relating to the sale of property in 
Redditch offset by a loss of £0.1 million relating to obsolete software. 

Prior period
The profit on disposal of property, plant and equipment of £1.5 million relates to the sale of properties in Bungay  
and Bath. 

St Ives Defined Benefit Pension Scheme costs
Current period
The Scheme charges include service costs of £0.5 million, net pension finance credit of £30,000, a Guaranteed 
Minimum Pension (GMP) equalisation uplift of £4.1 million and costs in relation to running the Scheme of £1.1 million. 

Prior period
The Scheme charges include service costs of £0.6 million, a net pension finance charge of £0.4 million and costs in 
relation to running the Scheme of £0.6 million offset by a one-off curtailment credit of £1.3 million.

Costs related to acquisitions made in current and prior periods
Current period
Charges relating to the amortisation of acquired customer relationships, proprietary techniques and software 
intangibles were £6.7 million in the current period (note 17).

During the period, charges relating to contingent consideration deemed as remuneration of £2.4 million were 
recorded in the Consolidated Income Statement as Adjusting Items. The charges are in respect of the acquisition  
of The App Business. 

Prior period
Due to a decline in revenue generated from the healthcare business, Hive’s goodwill was impaired by £9.6 million 
and an impairment charge of £2.1 million was recorded against Hive’s proprietary techniques. An additional 
impairment charge of £0.4 million was recorded in respect of Fripp, Sandeman and Partners intangible assets due  
to obsolescence of techniques. 

1 3 4

Kin + Carta Annual Report and Accounts 2019OUR FIGURES7. ADJUSTING ITEMS continued
Charges relating to the amortisation of acquired customer relationships, proprietary techniques and software 
intangibles were £8.7 million (note 17).

Charges relating to contingent consideration deemed as remuneration of £24.0 million were recorded in the 
Consolidated Income Statement as Adjusting Items. The charges were primarily in respect of the acquisitions  
of Solstice and The App Business. 

An additional deferred consideration charge of £3.1 million was recorded in respect of Solstice.  

Tax
In the current period, the tax credit of £2.8 million (2018: £2.4 million) relates to the items discussed above. 

Discontinued operations
In the prior period, a cost of £0.3 million was recorded as Adjusting Items in respect of the disposal of the Books and 
Marketing Activation segments.

8. DISCONTINUED OPERATIONS
The Group disposed of its Books and Marketing Activation segments in the prior period. As a result these segments 
have been classified as discontinued operations for the prior period. There are no discontinued operations in the 
current year. 

The results of the discontinued operations for the prior period are summarised as follows:

Revenue
Operating costs
Profit before tax before Adjusting Items
Income tax charge
Profit after tax before Adjusting Items

Adjusting Items from discontinued operations are analysed below:

Impairment of goodwill
Impairment of non-current and current assets
Amortisation of acquired intangibles and other Adjusting Items
Total Adjusting Items before tax
Gain on sale of discontinued operations
Total Adjusting Items after tax

Profit after tax before Adjusting Items
Total Adjusting Items after tax
Statutory profit after tax

9. PENSION FINANCE (CREDIT)/CHARGE 

Investment income on defined benefit pension scheme assets (note 28)
Interest costs on defined benefit pension scheme obligations (note 28)

371 days to
3 August
2018
£’000

140,738
(136,562)
4,176
(665)
3,511

371 days to
3 August
2018
£’000

(14,482)
(4,351)
173
(18,660)
18,334
(326)

371 days to
3 August
2018
£’000

3,511
(326)
3,185

2019
£’000

(9,388)
9,358
(30)

2018
£’000

(9,035)
9,359
324

1 3 5

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
10. OTHER FINANCE COSTS

2019
£’000

Interest on bank overdrafts and loans
Bank arrangement fee relating to current bank revolving facility
Bank arrangement fee relating to expired bank revolving facility

2,052
277
189
2,518

11. TAX 
Income tax on the profit/(loss) as shown in the Consolidated Income Statement is as follows:

2018
£’000

2,694
–
–
2,694

2019
£’000

2018
£’000

Continuing operations:

Total current tax charge:
Current period
Adjustments in respect of prior periods
Total current tax charge
Deferred tax on origination and reversal of temporary differences:
Deferred tax credit
Adjustments in respect of prior periods
Total deferred tax credit (note 27)
Total income tax charge

Discontinued operations:

Total current tax charge:
Current period
Adjustments in respect of prior periods
Total current tax charge
Deferred tax on origination and reversal of temporary differences:
Deferred tax credit
Adjustments in respect of prior periods
Total deferred tax credit (note 27)
Total income tax charge

Continuing and discontinued operations:

Total current tax charge:
Current period
Adjustments in respect of prior periods
Total current tax charge
Deferred tax on origination and reversal of temporary differences:
Deferred tax credit
Adjustments in respect of prior periods
Total deferred tax credit (note 27)
Total income tax charge

(2,970)
(575)
(3,545)

2,641
248
2,889
(656)

2019
£’000

–
–
–

–
–
–
–

2019
£’000

(2,970)
(575)
(3,545)

2,641
248
2,889
(656)

(3,588)
58
(3,530)

2,249
58
2,307
(1,223)

2018
£’000

(894)
35
(859)

175
19
194
(665)

2018
£’000

(4,482)
93
(4,389)

2,424
77
2,501
(1,888)

2018
£’000

(3,659)
2,436
(1,223)

Income tax on the profit/(loss) from continuing operations before and after Adjusting Items is as follows:

Tax charge on Adjusted profit before tax
Tax credit on Adjusting Items
Total income tax charge

1 3 6

2019
£’000

(3,428)
2,772
(656)

Kin + Carta Annual Report and Accounts 2019OUR FIGURES11. TAX continued
The tax charge for continuing operations can be reconciled to the profit/(loss) before tax shown in the Consolidated 
Income Statement as follows:

Profit/(loss) before tax from continuing operations
Tax calculated at a rate of 46.9% (2018: 19.04%)
Non-deductible charges on impairment of tangible and intangible assets
Expenses not deductible for tax purposes
Effect of tax deductible goodwill
Effect of change in United Kingdom corporate tax rate
Credit on research and development activities
Movement in deferred tax on industrial buildings
Reassessment of tax losses
Adjustments in respect of prior periods
Total income tax charge

Income tax as shown in the Consolidated Statement of Comprehensive Income is as follows:

United Kingdom corporation tax credit
Deferred tax on origination and reversal of temporary differences (note 27)
Total income tax charge

Income tax as shown in the Consolidated Statement of Changes in Equity is as follows:

Deferred tax on origination and reversal of temporary differences (note 27)

2019
£’000

1,777
(835)
–
(789)
588
66
255
368
18
(327)
(656)

2019
£’000

608
(1,599)
(991)

2019
£’000

75

2018
£’000

(31,171)
5,935
(1,817)
(6,546)
626
(46)
244
290
(25)
116
(1,223)

2018
£’000

1,258
(2,989)
(1,731)

2018
£’000

(74)

UK tax rates
The Finance Act 2015, which provides for reductions in the main rate of corporation tax from 20% to 19% effective 
from 1 April 2017 and to 18% effective from 1 April 2020, was substantively enacted on 26 October 2015. In the 
Finance Act 2016, the Government announced further reductions in the main tax rate down to 17% effective from 
1 April 2020, which was substantively enacted on 6 October 2016. These rate reductions have been reflected in the 
calculation of deferred tax at the balance sheet date.

US tax rates
The tax charges related to US subsidiaries have been calculated using a rate of 28.51% (2018: 33.83%) which 
reflects a full year of the impact of the reduction in the federal rate of US income tax in January 2018.  

Blended tax rates
The blended tax rate is calculated at 46.9% (2018: 19.04%). This is mainly due to profits of £5.0 million taxed at US 
federal tax rates and relevant US state tax rates (28.51%), offset by losses of £3.2 million in UK being taxed at the 
UK corporation tax rate (19%). Taxation for other jurisdictions is calculated at the statutory rates prevailing in the 
respective jurisdictions.

1 3 7

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
12. ACQUISITIONS
Solstice Consulting LLC
In March 2015, the Group acquired 100% of the equity stock of Solstice Consulting LLC (‘Solstice’). The deferred 
consideration payable for the remainder of the third and final tranche of consideration of £3.4 million was settled  
in cash in August 2018.

The App Business Limited
In January 2016, the Group acquired 100% of the issued share capital of The App Business Limited (‘TAB’). Deferred 
consideration was payable in four tranches dependent upon the level of EBITDA achieved by TAB for the years 
ended 30 April 2016, 30 April 2017, 30 April 2018 and 30 April 2019. The deferred consideration for the third 
tranche was £22.0 million with a further £2.0 million to be paid in cash if the EBITDA for the year ended 30 April 
2019 was equal to or greater than the EBITDA for the year to 30 April 2018. The Group issued 5.7 million ordinary  
shares in the period ended 3 August 2018 and, subsequently made a cash payment of £16.5 million to settle the 
third tranche of deferred consideration during the current period. 

Subsequent to the year end, the Group paid £1.2 million in cash and issued a loan note of £0.8 million in respect  
of the fourth tranche of deferred consideration of £2.0 million. The loan note is exercisable after January 2020. 

The deferred consideration payable as at 31 July 2019 is as follows:

TAB – Fourth Tranche

The movement in the deferred consideration liability is as follows:

Deferred consideration payable as at 4 August 2018
Amounts paid in current period
Charge in the current period related to deferred consideration liability
Deferred consideration payable as at 31 July 2019

Deferred 
consideration 
payable as at
31 July 2019
£’000

2,000

£’000

21,170
(19,875)
705
2,000

Cash outflow related to acquisitions made in prior periods
The total impact on investing cash outflows in the current period related to acquisitions made in prior periods is as 
follows:

TAB – deferred consideration
Solstice – deferred consideration
Net cash outflow

13. DIVIDENDS

Final dividend paid for the period ended 28 July 2017
Interim dividend paid for the period ended 2 February 2018
Final dividend paid for the period ended 3 August 2018
Interim dividend paid for the period ended 31 January 2019
Dividends paid during the period
Proposed final dividend at the period end of 1.30p per share  
(2018: 1.30p per share)

2019
£’000

16,523
3,352
19,875

2018
£’000

1,857
927
−
−
2,784

per share

1.30p
0.65p
1.30p
0.65p

2019
£’000

−
−
1,993
997
2,990

1.30p

1,993

1,993

The proposed final dividend is subject to the approval by shareholders at the 2019 Annual General Meeting and has 
not been included as a liability in these financial statements.

1 3 8

Kin + Carta Annual Report and Accounts 2019OUR FIGURES14. EARNINGS PER SHARE
The calculation of the basic and diluted earnings per share is based on the following data:

Weighted average number of ordinary shares for the purposes  
of basic earnings per share
Effect of dilutive potential ordinary shares:
Share options
Weighted average number of ordinary shares for the purposes  
of diluted earnings per share

2019
£’000

2018
£’000

153,307

146,654

842

−

154,149

146,654

In 2018, the share options were anti-dilutive and as such no diluted earnings per share is presented for 2018. 

Continuing operations

Earnings/(loss) and basic earnings/(loss) per share
Adjusted earnings and Adjusted basic earnings per share
Adjusting Items
Earnings/(loss) and basic earnings/(loss) per share
Earnings/(loss) and diluted earnings/(loss) per share
Adjusted earnings and Adjusted diluted earnings per share
Adjusting Items
Earnings/(loss) and diluted earnings/(loss) per share
Discontinued operations
Earnings and basic earnings per share
Adjusted earnings and Adjusted basic earnings per share
Adjusting Items
Earnings and basic earnings per share
Earnings and diluted earnings per share
Adjusted earnings and Adjusted diluted earnings per share
Adjusting Items
Earnings and diluted earnings per share
Continuing and discontinued operations
Earnings/(loss) and basic earnings/(loss) per share
Adjusted earnings and Adjusted basic earnings per share
Adjusting Items
Earnings/(loss) and basic earnings/(loss) per share
Earnings/(loss) and diluted earnings/(loss) per share
Adjusted earnings and Adjusted diluted earnings per share
Adjusting Items
Earnings/(loss) and diluted earnings/(loss) per share

2019

2018

Earnings/(loss)
£’000

Earnings/(loss)
per share
pence

Earnings/(loss)
£’000

Earnings/(loss)
per share
pence

14,128
(13,007)
1,121

14,128
(13,007)
1,121

–
–
–

–
–
–

14,128
(13,007)
1,121

14,128
(13,007)
1,121

9.22
(8.49)
0.73

9.17
(8.44)
0.73

–
–
–

–
–
–

9.22
(8.49)
0.73

9.17
(8.44)
0.73

14,812
(47,206)
(32,394)

14,812
(47,206)
(32,394)

3,511
(326)
3,185

3,511
(326)
3,185

18,323
(47,532)
(29,209)

18,323
(47,532)
(29,209)

10.10
(32.19)
(22.09)

10.10
(32.19)
(22.09)

2.39
(0.22)
2.17

2.39
(0.22)
2.17

12.49
(32.41)
(19.92)

12.49
(32.41)
(19.92)

1 3 9

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
15. PROPERTY, PLANT AND EQUIPMENT

Land and 
buildings 
Freehold
£’000

Land and 
buildings
Long leases
£’000

Fixtures, fittings, 
equipment and 
motor vehicles
£’000

Cost or valuation:
At 28 July 2017
Additions
Disposals – continuing operations
Disposals – discontinued operations
Reclassification – investment property
Reclassification – asset under construction
Foreign exchange
At 3 August 2018
Additions
Disposals
Reclassification
Reclassification – software
Reclassification – investment property
Foreign exchange
At 31 July 2019
Accumulated depreciation and impairment:
At 28 July 2017
Charge for the period
Disposals – continuing operations
Disposals – discontinued operations
Impairment – discontinued operations
Reclassification – investment property
Foreign exchange
At 3 August 2018
Charge for the period
Impairment
Disposals
Reclassification
Foreign exchange
At 31 July 2019
Net book value:
At 31 July 2019
At 3 August 2018

15,684
–
(1,600)
–
(13,821)
–
–
263
–
–
(263)
–
–
–
–

4,135
36
(148)
–
–
(3,834)
–
189
–
–
–
(189)
–
–

–
74

5,601
586
(262)
(3,143)
–
306
13
3,101
647
(186)
301
–
–
46
3,909

3,236
433
(195)
(3,144)
577
–
3
910
635
159
(186)
319
18
1,855

2,054
2,191

Plant and 
machinery
£’000

89,664
3,452
(2,069)
(85,214)
–
(1,122)
27
4,738
1,587
(1,678)
–
(341)
(656)
109
3,759

79,013
2,404
(2,014)
(78,050)
929
–
16
2,298
1,189
–
(1,648)
–
74
1,913

1,846
2,440

Total
£’000

120,105
4,410
(4,357)
(95,673)
(13,821)
–
70
10,734
2,679
(2,043)
–
(341)
(656)
276
10,649

93,870
3,669
(2,718)
(88,141)
1,558
(3,834)
29
4,433
2,402
159
(1,997)
–
153
5,150

5,499
6,301

9,156
372
(426)
(7,316)
–
816
30
2,632
445
(179)
(38)
–
–
121
2,981

7,486
796
(361)
(6,947)
52
–
10
1,036
578
–
(163)
(130)
61
1,382

1,599
1,596

The amount of fully depreciated property, plant and equipment as at the period end is £2.8 million (2018: £3.1 million).

1 4 0

Kin + Carta Annual Report and Accounts 2019OUR FIGURES16. INVESTMENT PROPERTY

Cost:
At 3 August 2018
Additions
Reclassification – property, plant and equipment
At 31 July 2019
Accumulated depreciation:
At 3 August 2018
Charge
At 31 July 2019
Net book value:
At 31 July 2019
At 3 August 2018

Investment 
Property
£’000

7,394
77
656
8,127

2,924
246
3,170

4,957
4,470

As at 31 July 2019, the fair value of investment properties is not materially different from its net book value of  
£5.0 million. This was arrived at on the basis of a valuation carried out by CBRE, independent valuers not connected 
with the Group on 25 November 2016. The valuation conforms to International Valuation Standards.

An amount in relation to rental income from investment properties of £0.8 million (2018: £0.3 million) has been 
recognised in the Consolidated Income Statement.

The Group has freehold land with a net book value of £0.2 million (2018: £2.2 million). These assets have not been 
depreciated.

17. GOODWILL AND OTHER INTANGIBLE ASSETS

Cost and carrying amount of goodwill:
At 28 July 2017
Impairment – continuing operations
Impairment – discontinued operations
Foreign exchange
At 3 August 2018
Foreign exchange
At 31 July 2019

£’000

108,676
(9,564)
(14,482)
112
84,742
920
85,662

The exchange rate movement of £0.9 million (2018: £0.1 million) relates to Solstice’s goodwill, which is denominated 
in US Dollars.

Goodwill is allocated amongst the following cash-generating units (‘CGUs’):

Continuing operations:
AmazeRealise
Edit
Hive
Incite
Pragma
Solstice
The App Business

2019
£’000

2018
£’000

31,294
23,522
5,500
601
886
15,481
8,378
85,662

31,294
23,522
5,500
601
886
14,561
8,378
84,742

The Group tests goodwill annually for impairment or more frequently if there are indicators that goodwill might be 
impaired.

1 4 1

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
17. GOODWILL AND OTHER INTANGIBLE ASSETS continued
Changes in CGU 
During the prior period, the Data Marketing businesses and Branded3 were merged to create a new agency, Edit, 
that is now able to offer a single data capability to its clients. The goodwill of these CGUs was combined to better 
reflect this new proposition. 

Amaze and Realise continue to work closely under a single brand, AmazeRealise, and a common management 
structure. The goodwill of these CGUs was combined in the prior period under AmazeRealise.

Prior to both of the above mergers there was no impairment of goodwill required. 

During the prior period Pragma acquired the trading assets and liabilities held by Fripp, Sandeman and Partners to 
enhance its retail offering and to benefit from the synergies generated by the merger. The goodwill related to Fripp, 
Sandeman and Partners of £0.7 million is now included within Pragma’s goodwill.

Assumptions
The recoverable amounts of the CGUs are determined using a value-in-use calculation.  The key assumptions for the 
value-in-use calculations are those regarding discount rates, terminal growth rates and cash flow forecasts in the 
medium term. Management estimates discount rates using pre-tax rates that reflect current market assessments of 
the time value of money and the risks specific to the CGUs. The Group prepares cash flow forecasts derived from 
five-year forecasts. These include Board approved two-year forecasts for the financial periods 2020 and 2021 and 
forecasts based on a nominal revenue growth rate of 2.6% for the financial periods 2022, 2023 and 2024. The rate is 
calculated using a real growth rate of 0.6% and a long-term inflation rate of 2.0% (in line with the Bank of England’s 
target for this measure), giving a nominal growth rate of 2.6%. A terminal nominal growth rate of 2% (2018: 2%) has 
been used in the value-in-use calculation to derive the terminal value for each CGU. The assumptions were applied 
for all CGUs including Solstice. 

The pre-tax discount rate used for all of the CGUs, other than Solstice, was 10.3% (2018: 10.7%). The pre-tax 
discount rate used for Solstice, a US-based subsidiary, was 13.0% (2018: 12.6%).

The key assumptions used in the value-in-use calculations and the sensitivities to short-term revenue growth and 
pre-tax discount rate assumptions are detailed below.

Value-in-use assumptions:

Pre-tax discount rate

Excess of value-in-use 
over carrying value
(£’000)

Sensitivity of value-in-use to changes 
 in key growth assumption:

Cumulative revenue 
decline in five-year 
forecast calculation 
resulting in potential
impairment

Increase to pre-tax 
discount rate resulting in 
potential
impairment

10.3%
10.3%
10.3%
10.3%
10.3%
13.0%
10.3%

38,333
13,647
5,382
29,830
3,204
113,668
92,213

13.7%
10.9%
4.0%
100.0%
21.3%
70.4%
47.4%

9.1%
4.2%
7.8%
100.0%
16.8%
65.4%
51.6%

AmazeRealise
Edit
Hive
Incite
Pragma
Solstice
The App Business

Reasonably possible changes in key assumptions:
Edit continues to enhance its offering to ensure its services are GDPR compliant. As at the reporting date, the 
long-term impact of the introduction of GDPR continues to be uncertain. The impact could have the potential to 
negatively impact the sector and so affect our five-year forecasts and projected revenue growth rates. 

During the current period, Hive have experienced an increase in new business wins and has restructured its cost 
base to align with the Group strategy. However, due to the evolving technologies in the Health sector, projected 
revenue growth for Hive and its dependence on a number of key clients, the loss of a key client could potentially 
result in a further goodwill impairment of up to £5.5 million.

1 4 2

Kin + Carta Annual Report and Accounts 2019OUR FIGURES17. GOODWILL AND OTHER INTANGIBLE ASSETS continued
Other intangible assets

Computer 
software
£’000

Customer 
relationships
£’000

Proprietary 
techniques
£’000

Cost:
At 28 July 2017
Additions
Disposals – discontinued operations 
Disposals – continuing operations
Foreign exchange
At 3 August 2018
Additions
Reclassification – property, plant and 
equipment
Disposals
Foreign exchange
At 31 July 2019
Accumulated amortisation:
At 28 July 2017
Charge for the period
Impairment 
Disposals – discontinued operations 
Disposals – continuing operations
Impairment – discontinued operations 
Foreign exchange
At 3 August 2018
Charge for the period
Disposals
Foreign exchange
At 31 July 2019
Net book value:
At 31 July 2019
At 3 August 2018

11,150
149
(4,055)
(302)
3
6,945
279

341
(2,168)
7
5,404

10,543
271
–
(4,043)
(289)
23
–
6,505
239
(2,032)
3
4,715

689
440

36,489
–
(6,840)
–
14
29,663
–

–
–
121
29,784

25,887
3,291
–
(6,840)
–
221
25
22,584
2,878
–
118
25,580

4,204
7,079

46,036
–
–
–
79
46,115
–

–
–
644
46,759

16,910
4,799
2,518
–
–
–
53
24,280
3,379
–
273
27,932

18,827
21,835

Trademarks
£’000

Total
£’000

3,244
–
–
–
7
3,251
–

–
–
69
3,320

787
322
–
–
–
–
3
1,112
327
–
28
1,467

1,853
2,139

96,919
149
(10,895)
(302)
103
85,974
279

341
(2,168)
841
85,267

54,127
8,683
2,518
(10,883)
(289)
244
81
54,481
6,823
(2,032)
422
59,694

25,573
31,493

The research and development costs incurred during the period were estimated at £1.0 million (2018: £1.1 million). 
All research and development costs were expensed in the current and prior period.

Customer relationship assets include customer contracts, order backlogs and non-contractual customer relationships. 
Proprietary techniques include models, algorithms and processes that are used to generate revenue from customers. 
These assets are recorded at fair value at the date of acquisition and are amortised over their estimated useful lives. 
Material customer relationships and proprietary techniques are disclosed overleaf.

1 4 3

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
17. GOODWILL AND OTHER INTANGIBLE ASSETS continued

Remaining 
amortisation 
period (months)

Customer relationships:
AmazeRealise
Edit
Incite
Solstice

Proprietary techniques:
AmazeRealise
Pragma
Solstice
TAB

18. OTHER LONG-TERM FINANCIAL ASSET

Carried at fair value:
Unlisted shares
Total

32
25
7
–

Remaining 
amortisation 
period (months)

55
38
67
78

2019
£’000

1,285
2,343
576
–
4,204

2019
£’000

4,016
763
6,057
7,991
18,827

2019
£’000

–
–

2018
£’000

1,767
3,467
1,565
280
7,079

2018
£’000

4,892
1,004
6,718
9,221
21,835

2018
£’000

3
3

As at 3 August 2018 and 31 July 2019, the Group holds a non-controlling interest of 9.0% in Ebeltoft Corporation 
Limited. 

19. INVESTMENT IN JOINT ARRANGEMENT

At 3 August 2018
Additions
Reclassification
Share of results of joint arrangement
Foreign exchange
At 31 July 2019

Share of net 
assets of joint 
arrangement
£’000

223
118
3
169
34
547

The Group holds a 50% interest in Loop Integration LLC (‘Loop’), incorporated in Chicago, USA. The principal 
operation of the company is an ecommerce consultancy specialising in Hybris software integration. During the 
period, there was an advance of a loan to Loop of £0.1 million. More details can be found in note 38. 

1 4 4

Kin + Carta Annual Report and Accounts 2019OUR FIGURES20. OTHER FINANCIAL ASSETS
Trade and other receivables
Amounts receivable for the sale of goods and services
Less: provision for impairment of trade receivables
Trade receivables
Accrued income
Other receivables
Prepayments and other assets

2019
£’000

25,881
(988)
24,893
10,379
258
5,381
40,911

2018
£’000

25,859
(1,456)
24,403
10,687
251
5,110
40,451

The Directors consider that the carrying amount of trade and other receivables approximates to their fair value.

Non-current assets
Other receivables

Cash and cash equivalents
Cash and cash equivalents

2019
£’000

18

2019
£’000

2018
£’000

13

2018
£’000

22,017

14,398

Cash and cash equivalents comprise cash held by the Group and short-term bank deposits with an original maturity 
of three months or less. The carrying amounts of these assets approximate to their fair value.

21. DERIVATIVE FINANCIAL INSTRUMENTS
Derivative financial assets
Forward foreign currency contracts

Derivative financial liabilities
Forward foreign currency contracts

All forward foreign currency contracts are designated and effective as hedging instruments.

22. TRADE AND OTHER PAYABLES

Trade payables
Accruals for goods and services
Other taxes, social security and employee-related liabilities
Other payables

2019
£’000

–

2019
£’000

158

2019
£’000

5,533
7,742
11,030
3,174
27,479

2018
£’000

291

2018
£’000

62

2018
£’000

8,920
9,366
12,772
4,793
35,851

The Directors consider that the carrying amount of trade and other payables approximates to their fair value.

1 4 5

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
23. LOANS 

2019
£’000

2018
£’000

Bank loans
Current liabilities
Non-current liabilities

–
60,416

40,363
–

Bank loans
During the year the Group refinanced its debt and now has access to a multicurrency credit facility of £85.0 million 
which is due to expire on 30 November 2022, of which up to £7.5 million can be drawn as an overdraft facility. 
Interest on loan drawdowns is charged at LIBOR plus a margin which varies between 1.75% and 2.00%, depending 
on the ratio of the Group’s net debt to EBITDA excluding Adjusting Items. Interest on overdraft drawdowns is 
charged at an average rate of 1.65% over UK base rate and 2.25% over US base rate dependent on the currency of 
the loan.  

As at 31 July 2019, the Group’s outstanding loans within this facility were £60.4 million (2018: £40.4 million). The 
undrawn portion of this facility at 31 July 2019 was £24.6 million (2018: £54.6 million). 

The Directors consider that the carrying amount of the loans approximates to their fair value.

24. DEFERRED INCOME

Deferred income

2019
£’000

5,195

2018
£’000

4,915

There were no significant changes in the deferred income balances during the reporting period. All the brought 
forward deferred income was recognised as revenue in the current reporting period and deferred income carried 
forward is expected to be recognised as revenue in the next 12 months. There was no revenue recognised in the 
current reporting period that related to performance obligations that were satisfied in a prior year.

25. PROVISIONS

Balance at 28 July 2017
Charged to the Consolidated Income Statement
Discontinued operations – disposal
Balance at 3 August 2018
Charged to the Consolidated Income Statement
Utilised during the period
Release
Balance at 31 July 2019
Current
Non-current

Provision for 
repairs
£’000

Provision for 
reorganisation
£’000

2,211
111
(844)
1,478
908
(73)
(146)
2,167
383
1,784
2,167

–
1,290
–
1,290
282
(482)
–
1,090
1,000
90
1,090

Total
£’000

2,211
1,401
(844)
2,768
1,190
(555)
(146)
3,257
1,383
1,874
3,257

Provision for repairs
Where the Group is committed under the terms of a lease to make repairs to leasehold premises, a provision for 
repairs is made for these estimated costs over the period of the lease. It is anticipated that these liabilities will 
crystallise between 2020 and 2025.

Provision for reorganisation
The provision for reorganisation comprises redundancy payments, onerous property and other costs of which  
£1.0 million is payable within 12 months and £0.1 million is payable in 2021. 

1 4 6

Kin + Carta Annual Report and Accounts 2019OUR FIGURES26. OTHER NON-CURRENT LIABILITIES
Other non-current liabilities of £2.2 million (2018: £0.8 million) primarily relate to lease incentive accrual as part of 
the leasehold property.

27. DEFERRED TAX
Deferred income taxes are calculated in full on temporary differences under the liability method using a principal tax 
rate of 17% for UK operations (2018: 17%) and 28.51% for US operations (2018: 33.83%). The reduction in the tax 
rates for US operations reflects the recent change in the federal corporate tax rates from 35% to 21%. 

Deferred tax assets and liabilities are classified in the balance sheet as follows:

2018
£’000

(1,264)
4,318
3,054

2018
£’000

921
1,208
(2,501)
2,989
74
363
3,054

Total
£’000

921

Deferred tax assets
Deferred tax liabilities

The net movement in the deferred tax assets and deferred tax liabilities is as follows:

At the beginning of the period 4 August 2018/29 July 2017
Disposal – discontinued operations
Credit to the Consolidated Income Statement (note 11)
Items taken to other comprehensive income
Items taken directly to equity
Foreign exchange
At the end of the period 31 July 2019/3 August 2018

The individual movements in deferred tax liabilities/(assets) are as follows:

2019
£’000

(2,528)
3,845
1,317

2019
£’000

3,054
–
(2,889)
1,599
(75)
(372)
1,317

Balance at 28 July 2017
Disposal – discontinued 
operations
(Credit)/charge to the 
Consolidated Income 
Statement
Items taken directly to other 
comprehensive income
Items taken directly to equity
Foreign exchange
Balance at 3 August 2018
(Credit)/charge to the 
consolidated income 
statement
Items taken directly to other 
comprehensive income
Items taken directly to equity
Foreign exchange
Balance at 31 July 2019

Accelerated 
tax 
depreciation
£’000

Retirement 
benefits 
obligations
£’000

Rolled over 
capital gains
£’000

Short-term 
timing 
differences
£’000

Share
options
£’000

Acquired 
intangible 
assets
£’000

(201)

(2,727)

69

(1,060)

(30)

4,870

1,129

–

(153)

54

–
–
(8)
767

2,989
–
–
316

(138)

(782)

–
–
(56)
573

1,599
–
–
1,133

–

–

–
–
–
69

–

–
–
–
69

116

–

(37)

1,208

(202)

(223)

(1,977)

(2,501)

–
–
–
(1,146)

–
74
–
(179)

–
–
371
3,227

2,989
74
363
3,054

(767)

113

(1,315)

(2,889)

–
–
–
(1,913)

–
(75)
–
(141)

–
–
(316)
1,596

1,599
(75)
(372)
1,317

Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets 
against current tax liabilities and when the deferred income taxes relate to the same fiscal authority. 

1 4 7

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
27. DEFERRED TAX continued
Unrecognised gross tax losses, all of which have an unlimited life, are as follows:

Unrecognised trading losses
Unrecognised capital losses

2019
£’000

643
15,567
16,210

2018
£’000

895
15,113
16,008

At the period end, the amount of future tax deductible charges in relation to goodwill amortisation in respect of 
which no deferred tax assets have been recognised is £44.4 million.

28. RETIREMENT BENEFITS
Defined contribution schemes
The Group operates defined contribution schemes for all qualifying employees. The assets of the schemes are 
held separately from those of the Group in funds under the control of the trustees. Payments to the schemes are 
expensed to the Consolidated Income Statement as they fall due. The total expense recognised in the Consolidated 
Income Statement for continuing operations of £2.3 million (2018: £2.0 million) represents contributions payable  
to these schemes by the Group at rates specified in the rules of the schemes. At 31 July 2019, contributions of  
£0.1 million (2018: £0.3 million) due in respect of the 2019 reporting period had not been paid over to the schemes. 
The amounts were paid over subsequent to the balance sheet date, within the requisite time limits.

St Ives Defined Benefits Pension Scheme 
The Group operates the St Ives Defined Benefits Pension Scheme (‘the Scheme’) with assets held in separate trustee 
administered funds. Pension benefits are linked to a member’s final salary at retirement and their length of service. 
The Scheme was closed to new entrants from 6 April 2002, and closed to future benefit accruals with effect from  
31 August 2008. 

The Scheme is a registered scheme under UK legislation and is contracted out of the State Second Pension. The 
Scheme has one current participating employer, Kin and Carta plc.

The Scheme was established from 30 September 1988 under trust and is governed by the Scheme’s trust deed and 
rules dated 23 April 1991 and subsequent amendments. The directors of St Ives Pension Scheme Trustees Limited 
(‘the Trustees’) are responsible for the operation and the governance of the Scheme, including making decisions 
regarding the defined benefits pension scheme’s funding and investment strategy in conjunction with the Company.

The most recent actuarial valuation completed by the Scheme had an effective date of 6 April 2016. Since then a 
further valuation is in progress as at 6 April 2019 with the preliminary results prepared by XPS Pensions Limited. 
The Scheme’s liability at 31 July 2019 have been estimated by updating the preliminary results as at 6 April 2019 by  
allowing for the passage of time, the expected benefits paid from the Scheme and the change in assumptions. The 
bid value of the Scheme’s assets as at 31 July 2019 has been provided by River and Mercantile Solutions. 

The present value of the defined benefits obligation, and the related current service cost and past service cost, were 
measured using the projected unit credit method.

The principal assumptions used for the purpose of the actuarial valuations are as follows:

2019
per
annum

2.15%
3.15%
nil
3.05%

2018
per
annum

2.70%
3.05%
nil
2.90%

Discount rate
Expected rate of inflation
Expected rate of salary increases
Future pension increases

1 4 8

Kin + Carta Annual Report and Accounts 2019OUR FIGURES28. RETIREMENT BENEFITS continued
Assumed life expectancies for retirement at the age of 65 are as follows:

Members retiring immediately
Members retiring in 20 years’ time

2019

2018

Male

20.9
22.3

Female

22.9
24.4

Male

21.4
22.8

Female

23.3
24.9

The amount recognised in the Consolidated Balance Sheet in respect of the Scheme is as follows:

Present value of funded obligations
Fair value of Scheme assets
Retirement benefits surplus

2019
£’000

(379,227)
385,892
6,665

2018
£’000

(351,591)
353,449
1,858

Amounts recognised in the Consolidated Income Statement in respect of the Scheme as Adjusting Items are as 
follows:

Scheme administrative costs (note 7)
Curtailment credit (note 7)
Interest costs on defined benefit pension scheme obligations (note 9)
Investment income on defined benefit pension scheme assets (note 9)
Service cost – past service cost (GMP equalisation uplift) (note 7)

2019
£’000

502
–
9,358
(9,388)
4,126
4,598

2018
£’000

617
(1,261)
9,359
(9,035)
–
(320)

Amounts recognised in the Consolidated Statement of Comprehensive Income in respect of the Scheme are as 
follows:

Net measurement – (losses)/gains – financial
Net measurement – gains/(losses) – experience
Net measurement – gains – demographic
Return on assets, in excess of interest income recorded in the Consolidated Income 
Statement

Changes in the present value of the Scheme obligations are as follows:

Opening defined benefits obligation
Interest cost
Net measurement – losses/(gains) – financial
Net measurement – gains – demographic
Net measurement – (gains)/losses – experience
Curtailment credit
Benefits paid
Past service cost – GMP equalisation uplift
Closing defined benefits obligation

2019
£’000

(40,961)
3,034
9,591

34,542
6,206

2019
£’000

351,591
9,358
40,961
(9,591)
(3,034)
–
(14,184)
4,126
379,227

2018
£’000

6,242
(1,603)
2,370

3,949
10,958

2018
£’000

370,535
9,359
(6,242)
(2,370)
1,603
(1,261)
(20,033)
–
351,591

The Group has an unconditional right to a refund of any surplus at the end of the Scheme’s duration.

1 4 9

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
28. RETIREMENT BENEFITS continued
Changes in the fair value of the Scheme assets are as follows:

Opening fair value of Scheme assets
Interest income on Scheme assets
Return on assets, in excess of interest income, recorded in the  
Consolidated Statement of Comprehensive Income
Contributions by employer
Benefits paid
Scheme administrative cost
Closing fair value of Scheme assets

The fair value of the Scheme assets at the balance sheet date is analysed as follows:

Equity instruments
Bonds
Other

2019
£’000

353,449
9,388

34,542
3,199
(14,184)
(502)
385,892

Value at
 31 July 
2019
£’000

208,320
161,047
16,525
385,892

2018
£’000

354,494
9,035

3,949
6,621
(20,033)
(617)
353,449

Value at
3 August 
2018
£’000

188,686
146,602
18,161
353,449

The Scheme’s assets do not include any of the Group’s own financial instruments, nor any property occupied by or 
other assets used by the Group. 

The Scheme exposes the Group to actuarial risks such as market (investment) risk, interest rate risk, inflation risk and 
longevity risk. The defined benefits pension scheme does not expose the Group to any unusual scheme-specific or 
company-specific risk.

Investment risk: the Scheme holds some of its investments in asset classes, such as equities, which have volatile 
market values and, while these assets are expected to provide the best returns over the long term, any short-term 
volatility could cause additional funding to be required. Derivative contracts are used from time to time which would 
limit losses in the event of a fall in equity markets.

Interest rate risk: the Scheme’s liabilities are assessed using market rates of interest to discount the liabilities and are 
therefore subject to any volatility in the movement of the market rate of interest. The net interest income or expense 
recognised as an Adjusting Item in the Consolidated Income Statement is also calculated using the market rate of 
interest. The Scheme’s swap investments are expected to provide a degree of protection from any movement in the 
market rate of interest.

Inflation risk: a significant proportion of the benefits under the Scheme are linked to inflation. Although the Scheme’s 
assets are expected to provide a hedge against inflation over the long term, rising inflation over the short term could 
lead to an increase in the deficit. The Scheme’s swap investments are expected to provide a degree of protection 
from any short-term inflationary movements.

Longevity risk: in the event that members live longer than assumed, the liabilities may be understated, and thus 
increasing any deficit.

A sensitivity analysis of the principal assumptions used to measure the defined benefits pension obligation as at  
31 July 2019 is analysed as follows:

Discount rate
Rate of Inflation (‘RPI’)
Assumed life expectancy at age 65

1 5 0

Change in assumption

Increase by 0.5%
Increase by 0.5%
Increase by 1 year

Impact on the defined 
benefits pension 
obligation

Decrease by 8%
Increase by 7%
Increase by 5%

Kin + Carta Annual Report and Accounts 2019OUR FIGURES28. RETIREMENT BENEFITS continued
The Scheme’s investment strategy is to invest broadly 65% in return-seeking assets and 35% in matching assets 
(mainly government bonds). The strategy reflects the Scheme’s liability profile and the Trustees’ and Group’s attitude 
to risk.

As at 31 July 2019, 58% of the Scheme’s assets are quoted in active markets and 42% are unquoted.

The last funding valuation of the Scheme was as at 6 April 2016 and revealed a funding deficit of £42.8 million. The 
Company agreed to pay £2.6 million per year with a view to eliminating the shortfall by August 2026. The Company 
has also agreed to pay £400,000 per year towards the cost of running the Scheme. As at 31 July 2019, the triennial 
full actuarial calculation for the Scheme is ongoing. 

The liabilities of the Scheme are based on the current value of expected benefit payment cashflows to members of 
the Scheme over the next 75 years. The average duration of the liabilities is approximately 18 years.

The Scheme has one current participating employer; Kin and Carta plc. Kin and Carta plc is responsible for paying all 
contributions to the Scheme. Kin and Carta plc has an unconditional right to a refund of any surplus in the defined 
benefits pension scheme at the end of the Scheme’s duration. Kin and Carta plc is also liable for all the liabilities on 
wind-up or withdrawal from the Scheme in accordance with the Scheme’s trust deed and rules.

29. FINANCIAL INSTRUMENTS
The financial instruments by category and maturity profile are as follows:

Financial instrument category

Trade and other receivables
Cash and cash equivalents
Trade and other payables
Derivative financial instruments – liabilities
Deferred consideration payable

Amortised
cost
£’000

40,911
22,017
27,479
–
–

Note

20
20
22
21
12

Fair value 
through profit 
and loss
£’000

Maturity 
profile

–
–
–
158
2,000

Less than 12 months
Less than 12 months
Less than 12 months
Less than 12 months
Less than 12 months

The maturity profile is based on the remaining period between the balance sheet date and the contractual maturity 
date of the Group’s financial assets/liabilities at 31 July 2019, based on contractual undiscounted receipts/payments.

30. FINANCIAL RISK MANAGEMENT
The Group’s Treasury function is responsible for managing the Group’s exposure to financial risk and operates within 
a defined set of policies and procedures reviewed and approved by the Board. 

These risks include market risk (including currency risk, fair value interest rate risk and price risk), credit risk, liquidity 
risk and cash flow interest rate risk. The Group does not enter into or trade financial instruments, including derivative 
financial instruments for speculative purposes.

At the 2019 period end the Group’s borrowings consisted of various loan drawdowns under the Group’s revolving 
multicurrency credit facility. As at 31 July 2019 all of the Group’s borrowings were set to mature within one to four 
months. The loan drawdowns are interest-bearing and are recorded on an undiscounted basis. Under the terms of 
the new and previous facility, the Group has the right to renew these borrowings until the expiration of the facility.

Interest rate risk
The Group carries a cash flow risk where there are changes in the interest rate levied on the Group’s borrowings as 
currently interest on the Group’s borrowings is at floating rates. The Group finances its operations through a mixture of 
retained earnings and bank borrowings. Group policy is to constantly review the exposure risk to interest rate fluctuations 
in relation to the risk as a proportion of Group earnings and wherever possible with matching short-term deposits of 
surplus funds. The Group is not subject to fair value interest rate risk as the majority of debt is at floating rates.

1 5 1

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
30. FINANCIAL RISK MANAGEMENT continued
Interest rate management
An analysis of financial assets and liabilities exposed to interest rate risk by currency are set out below:

Financial assets subject to interest rate risk

Sterling
US Dollar
Euro
Singapore Dollar
Argentine Peso
Chinese Yuan

2019
£’000

5,912
14,796
984
67
236
22
22,017

2018
£’000

1,499
11,865
799
95
115
25
14,398

The Group’s financial assets comprise cash and cash equivalents, all of which attract interest at the relevant base rate.

Financial liabilities subject to interest rate risk

Sterling bank loans
US Dollar bank loans

2019
£’000

40,000
20,416
60,416

2018
£’000

25,000
15,363
40,363

The Group’s financial liabilities comprise loan borrowings which bear interest at floating rates based upon Sterling 
and US Dollar LIBOR, and overdraft borrowings which bear interest at floating rates based upon UK bank base rate.

Interest rate sensitivity analysis 
The analysis shows the additional charge to the Consolidated Income Statement assuming that the amount of the 
liability outstanding at the balance sheet date was outstanding for the entire period.

100% movement in Sterling LIBOR

2019
£’000

465

2018
£’000

324

The changes would not have impacted other equity reserves as all interest-bearing financial assets and liabilities are 
subject to floating interest rates and their fair values do not fluctuate with changes in interest rates.

Foreign exchange risk
From time to time the Group enters into contracts to supply services to customers trading in the following regions:

•  Europe at prices denominated in Euros.

•  USA at prices denominated in US Dollars.

•  Singapore at prices denominated in Singapore Dollars.

•  China at prices denominated in Chinese Yuan.

•  Canada at prices denominated in CAD Dollars. 

Forward foreign exchange contracts
The Group enters into forward foreign exchange contracts to cover specific foreign currency payments and receipts 
and to manage the risk associated with anticipated sale and purchase transactions. 

Forward foreign exchange contracts have been used to hedge the exchange rate risk arising from these 
commitments which are designated as cash flow hedges. As at 31 July 2019, the aggregate amount of unrealised 
loss under forward foreign exchange contracts deferred in the hedging reserve relating to the exposure on trade 
receivables and anticipated sale transactions amounted to £200,000. It is anticipated that the sales receipts will 
occur in the 12 months following the balance sheet date. 

1 5 2

Kin + Carta Annual Report and Accounts 2019OUR FIGURES30. FINANCIAL RISK MANAGEMENT continued
The following table details the forward currency contracts outstanding at the period end:

Sell US Dollars (up to 12 months)
Sell CAD Dollars (up to 12 months)
Sell Euros (up to 12 months)

Average 
exchange rate
Sterling : foreign 
currency

1.31
1.77
1.16

Foreign 
currency
’000

388
162
2,768

Contract
value
£’000

297
91
2,389

Notional 
value
£’000

317
101
2,517

Exchange rate sensitivity analysis
As at 31 July 2019, $25 million were drawn in US Dollars on the revolving credit facility. 

Credit risk
The Group’s principal financial assets are bank balances and cash, trade and other receivables, which represent 
the Group’s maximum exposure to credit risk in relation to financial assets. The Group’s credit risk is primarily 
attributable to its trade receivables. The amounts presented in the Consolidated Balance Sheet are net of provision 
for impairment of trade receivables, estimated by the Group’s management based on prior experience and their 
assessment of the current economic environment. The Group’s credit risk is relatively low as the Group maintains 
credit insurance for all of its UK and US operations up to a maximum aggregate claim in any one year of £8.5 million. 
In addition, its UK subsidiaries’ sales are principally with a large number of counterparties and customers in the UK, 
and are denominated in Sterling.

Before accepting any new customers, the Group uses an external credit scoring system to assess the potential 
customer’s credit quality and defines credit limits by customer. Limits and scoring attributed to customers are 
reviewed regularly.

Included in the Group’s trade receivables balance are debtors with a carrying amount of £4.4 million (2018: £5.7 million) 
which are past due at the reporting date for which the Group has not provided as there has not been a significant 
change in credit quality and the amounts are still considered recoverable. The Group does not hold any collateral over 
these balances.

Ageing of impaired receivables

Between 0 and 59 days
Between 60 and 89 days
Between 90 and 119 days
120 days and above

Movement in provision for impairment of trade receivables 

Balance at the beginning of the period
Impairment losses recognised
Impairment losses reversed
Balance at the end of the period

2019
£’000

65
312
535
76
988

2019
£’000

1,456
193
(661)
988

2018
£’000

343
430
346
337
1,456

2018
£’000

1,991
166
(701)
1,456

Consideration of expected credit losses
In determining the recoverability of a trade receivable the Group considers any change in the quality of the trade 
receivable from the date the credit was initially granted up to the reporting date. The concentration of credit risk is 
limited due to the customer base being large and unrelated, and being covered by credit insurance arrangements. 
Accordingly, the Directors believe that there is no further credit provision required in excess of the provision for 
impairment of trade receivables already recognised. 

1 5 3

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
30. FINANCIAL RISK MANAGEMENT continued
Ageing of past due but not impaired receivables

Between 0 and 59 days
Between 60 and 89 days
Between 90 and 119 days

2019
£’000

3,779
244
391
4,414

2018
£’000

5,199
484
–
5,683

Liquidity risk
The Group’s policy is to maintain flexibility with respect to its liquidity position, by utilising short-term cash deposits 
and, where necessary, short-term bank borrowings for working capital and longer-term borrowings for capital 
expenditure requirements. During the current period the Group negotiated a revolving credit facility from £95.0 million 
to £85.0 million. Up to £7.5 million of this facility can be drawn as an overdraft facility. The facility agreement will 
expire on 30 November 2022. The contractual maturities of drawn down borrowings, as well as undrawn facilities,  
are detailed in note 23.

Capital risk management
The Group manages its capital to ensure that entities in the Group will each be able to continue as a going concern 
while maximising the return to stakeholders through the optimisation of the debt and equity balance. The capital 
structure of the Group consists of debt, which includes the borrowings disclosed in note 23, cash and cash 
equivalents, and equity attributable to equity holders of the parent, comprising issued capital, reserves and retained 
earnings as disclosed in the Consolidated Statement of Changes in Equity. The Board has reviewed and discussed the 
Group’s funding requirements and concluded that the Group is well served by its current funding arrangements and 
does not see any need to adjust the Group’s capital in order to meet its objectives.

During the current period the Group reduced its revolving credit facility from £95 million to £85 million. Interest 
on loan drawdowns is charged at LIBOR plus a margin which varied between 1.75% and 2.00%, depending on the 
ratio of the Group’s net debt to EBITDA excluding Adjusting Items. Interest on overdraft drawdowns is charged at an 
average rate of 1.65% over UK base rate and 2.25% over US base rate dependent on the currency of the loan.

The Group is subject to covenants on its borrowings (further discussed in the Financial Review on page 32) which 
could be considered an externally imposed capital requirement. The Board continually monitors the Group’s 
performance against its banking covenants and undertakes monthly reviews of working capital, cash forecast, 
deferred/contingent consideration and headroom on banking covenants. At the period end the Group’s leverage ratio 
was 1.7 times (2018: 1.1 times) and interest cover was 9 times (2018: 8 times). The covenant criteria throughout the 
financial period required the Group’s leverage ratio to be less than 2.5 and interest cover to be greater than 4. The 
Group has fully complied with the requirements of these covenants during the period under review and expects to 
continue to do so.   

31. SHARE CAPITAL

Issued and fully paid:
At 3 August 2018 and at 31 July 2019

Number of 
shares

Ordinary shares 
of 10p each
£’000

153,426,476

15,343

All authorised and issued share capital is represented by equity shareholdings. The number of authorised and issued 
Kin and Carta plc ordinary shares as at 1 October 2019 was 153,426,476.

1 5 4

Kin + Carta Annual Report and Accounts 2019OUR FIGURES32. ADDITIONAL PAID-IN CAPITAL

Balance at 28 July 2017
Transfer of contingent consideration deemed as 
remuneration
Balance at 3 August 2018
Transfer of contingent consideration deemed as 
remuneration
Balance at 31 July 2019

Share 
premium
£’000

60,237

–
60,237

–
60,237

Merger 
Reserve
£’000

8,943

119
9,062

128
9,190

Capital 
redemption 
reserve
£’000

Total
£’000

1,238

70,418

–
1,238

–
1,238

119
70,537

128
70,665

The additional paid in capital includes share premium, the capital redemption reserve and the merger reserve. The 
capital redemption reserve represents the buyback of the Kin and Carta plc ordinary shares in prior periods. The 
merger reserve was derived from acquisitions made in prior periods. 

33. OTHER RESERVES
Other reserves in the Consolidated Statement of Changes in Equity is made up of additional paid in capital as 
detailed in note 32 above along with the following:

•  ESOP reserve representing Kin and Carta plc ordinary shares held in the Group’s Employee Benefit Trust.

•  A portfolio of treasury shares consisting of 90,637 Kin and Carta plc ordinary shares held by the Company as at 

31 July 2019 (2018: 90,637 Kin and Carta plc ordinary shares).

•  Share option reserve representing the cumulative charge related to the options granted to the Group’s employees 

over Kin and Carta plc ordinary shares.

•  Hedging and translation reserve which includes amounts relating to foreign translation differences arising on the 

retranslation of reserves due to the Group’s presentation in Sterling.

1 5 5

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
34. NOTES TO THE CONSOLIDATED STATEMENT OF CASH FLOWS

2019
£’000

Profit/(loss) from continuing operations
Profit from discontinued operations
Adjustments for:
Depreciation of property, plant and equipment
Share of profit from joint arrangement
Disbursement from joint arrangement
Impairment losses related to continuing operations
Impairment losses related to discontinued operations
Amortisation of intangible assets
Profit on disposal of subsidiaries
Profit on disposal of property, plant and equipment
Share-based payment (credit)/charge
Settlement of share-based payment
Increase/(decrease) in defined benefits pension scheme obligations
Remeasurement of deferred consideration
Charge for contingent consideration required to be treated as remuneration
Increase in provisions
Operating cash inflows before movements in working capital
(Increase)/decrease in receivables
Decrease in inventory
Decrease in payables
Increase/(decrease) in deferred income
Cash generated from operations

4,265
–

2,648
(169)
–
159
–
6,823
–
(1,766)
(650)
172
1,429
–
2,375
491
15,777
(181)
–
(6,856)
249
8,989

Analysis of financing liabilities

Bank loans – current
Bank loans – non-current

3 August 
2018
£’000

40,363
–
40,363

Financing 
cash flow
£’000

–
59,446
59,446

Non-cash changes

Repayment
£’000

(40,363)
–
(40,363)

Foreign 
exchange gains
£’000

–
970
970

2018
£’000

(28,153)
3,850

3,905
(569)
876
12,082
18,833
8,683
(18,334)
(1,501)
1,274
–
(7,882)
3,094
23,994
1,402
21,554
9,620
662
(4,587)
(1,401)
25,848

31 July
2019
£’000

–
60,416
60,416

Cash and cash equivalents (which are presented as a single class of assets on the face of the Consolidated Balance 
Sheet) comprise cash at bank and other short-term highly liquid investments with a maturity of three months or less. 
The effective interest rates on cash and cash equivalents are based on current market rates.

1 5 6

Kin + Carta Annual Report and Accounts 2019OUR FIGURES35. CAPITAL AND OTHER COMMITMENTS
At 31 July 2019, the Group had outstanding commitments for the future minimum lease payments under non-
cancellable operating leases as follows:

Within one year
Between one and five years
After five years

2019
Land and 
buildings
£’000

6,584
11,725
11,423
29,732

2019
Other
£’000

81
30
–
111

2018
Land and 
buildings
£’000

7,378
16,924
10,052
34,354

2018
Other
£’000

51
58
–
109

36. SHARE-BASED PAYMENTS
The Company operates a number of share-based payment schemes for certain employees of the Group.

Long-term Incentive Plan 2010 (‘LTIP’)
Executive Directors and certain members of senior management have been granted nil-cost share options under 
the Company’s long-term incentive plan. Details of the LTIP are included on page 78 of the Directors’ Remuneration 
Report.

Number of options
Outstanding at the beginning of the period
Granted during the period
Lapsed during the period
Outstanding at the end of the period
Exercisable at the end of the period
Estimated % of options vesting over next three years

2019
’000

2018
’000

4,364
2,266
(2,906)
3,724
–
83%

3,230
2,964
(1,830)
4,364
–
66%

The fair value of the options granted in the current period under the LTIP scheme were measured using a Black–
Scholes options pricing model. The inputs to the model are:

Weighted average mid-market share price (pence)
Weighted average exercise price
Expected life
Expected volatility
Risk-free rate
Dividend yield
Weighted average fair value of the options (pence)

LTIP

0.99
£nil
3 years
29.17%
2.00%
4.00%
0.88

Save As You Earn Share Option Plan (‘Sharesave Plan’)
The Company has granted share options to eligible employees under an HMRC-approved all-employee Sharesave 
Plan. Details of the plan are included on page 78 of the Directors’ Remuneration Report.

A reconciliation of the movement in the share options is shown below: 

Outstanding at the beginning of the period
Granted during the period
Lapsed during the period
Outstanding at the end of the period
Exercisable at the end of the period
Estimated % of options vesting in the future years

Number of options

Weighted average 
exercise price

2019
’000

919
454
(722)
651
–
100%

2018
’000

1,329
–
(410)
919
919
100%

2019
pence

1.18
0.83
1.18
0.94
–

2018
pence

1.18
–
1.18
1.18
1.18

1 5 7

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
36. SHARE-BASED PAYMENTS continued
The Group recognised a credit of £0.7 million (2018: charge of £1.3 million) relating to equity-settled share-based 
payments other than in the context of acquisitions. The exercise price of options outstanding at 31 July 2019 ranges 
between £nil and £1.18. 

Share-based contingent consideration required to be treated as remuneration
The Group recognised a share-based credit of £0.7 million (2018: £6.0 million) relating to contingent consideration for 
acquisitions made in prior periods, which is recorded as part of deemed remuneration in Adjusting Items (note 7).

The Group acquired several entities in prior periods for which consideration was paid partly in the form of Kin and 
Carta plc ordinary shares. The shares were contingent on continuous employment of certain former shareholders and 
are treated as share-based payments, in accordance with IFRS 2. All options either vested or were exercised during 
the period as follows:

Realise Limited

The Health Hive 
Group Limited

Solstice 
Consulting LLC

Fripp, Sandeman 
and Partners 
Limited

Number of options
Outstanding at the beginning of the period
Lapsed during the period
Vested during the period
Exercised during the period
Outstanding at the end of the period

The App Business Limited

Number of options
Outstanding at the beginning of the period
Lapsed during the period
Exercised during the period
Outstanding at the end of the period
Exercisable at the end of the period
Estimated % of options vesting in the future years

2018
’000

273
–
(273)
–
–

2018
’000

384
–
(384)
–
–

2018
’000

7,058
(2,161)
–
(4,897)
–

2019
’000

4,078
–
(4,078)
–
–
–

2018
’000

–
206
–
(206)
–

2018
’000

6,984
(1,299)
(1,607)
4,078
–
100%

The fair value of the options granted were measured using a Black–Scholes option pricing model. The inputs to the 
model were:

Weighted average mid-market share price
Weighted average exercise price
Expected life
Expected volatility
Risk-free rate
Dividend yield
Weighted average fair value of the options

2019

£1.47
£1.18
3 years
37.19%
2.00%
5.00%
£1.57

1 5 8

Kin + Carta Annual Report and Accounts 2019OUR FIGURES37. HEDGING AND TRANSLATION RESERVES
Hedging reserve and translation reserve
The reserve represents the cumulative amount of gains and losses on hedging instruments deemed effective in cash 
flow hedges and the translation of the net assets of the Group’s foreign operations, which relate to subsidiaries only, 
from their functional currency into the parent’s functional currency, being Sterling.

Gains and losses transferred from the hedging and translation reserves into the Consolidated Income Statement 
during the period are included in the following line items in the Consolidated Income Statement:

Revenue

2019
£’000

(201)

2018
£’000

265

38. RELATED PARTY TRANSACTIONS
Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on consolidation 
and are not disclosed in this note. No material related party transactions have been entered into during the current period, 
which might reasonably affect the decisions made by the users of these financial statements.

No other executive officers of the Company or their associates had material transactions with the Group during  
the period.

The Group earned revenue of £0.5 million (2018: £0.2 million) from Loop Integration LLC and the Group incurred £6,000 
in charges (2018: £19,000) for services received. The Group also received a dividend of £nil (2018: £0.4 million). At the 
reporting date, Loop Integration LLC owed the Group £93,000 (2018: £8,000) for services rendered and £123,000 (2018: 
£nil) for a loan balance outstanding.

Aggregate Directors’ remuneration
The Group considers the Directors of Kin and Carta plc to be the key management personnel whose remuneration  
is disclosed in the Directors’ Remuneration Report on page 84.

39. RESTATEMENT
Previously, the Group reported certain employee costs of the various businesses under cost of sales. The Group’s 
accounting policy is to include these types of costs within selling costs and, accordingly, the comparatives have been 
restated to ensure consistency. Additionally, the Group are reporting net revenue and therefore cost of sales are split 
between project-related costs and cost of service. 

Adjusted results:
Cost of sales
Project-related costs
Cost of service
Selling costs
Statutory results:
Cost of sales
Project-related costs
Cost of service
Selling costs

371 days to 3 August 2018

Before 
restatement
£’000

(105,110)
–
–
(10,749)

(105,357)
–
–
(10,749)

Adjustments
£’000

Restated
£’000

105,110
(28,614)
(74,075)
(2,421)

105,357
(28,614)
(74,322)
(2,421)

–
(28,614)
(74,075)
(13,170)

–
(28,614)
(74,322)
(13,170)

1 5 9

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
40. NET REVENUE
The Group reports net revenue as the Board believes it to be a more relevant growth metric for the business and 
more closely aligns with technology consulting peers.  It is more relevant because the Group is moving away from 
project-related media buying and other pass-through costs which skews gross revenue metrics, and is focusing 
on more DX-related business opportunities that are more indicative of its core business and underlying margin 
generation. 

Net revenue is calculated as revenue less project-related costs as shown on the Consolidated Income Statement.  

Project-related costs are comprised primarily of third party pass-through expenses as well as direct third party 
services attributable to a project. These costs typically include amounts payable to external suppliers where they are 
engaged, at the Group’s discretion, to perform a specific part of the performance obligation under a contract with 
the client, other than the costs of certain freelance contractors and agency staff.

Cost of service includes the costs of directly employed staff, freelance contractors and agency staff who are engaged 
in the delivery of performance obligations under client contracts.

41. LIST OF UNDERTAKINGS 
In accordance with section 409 of the Companies Act 2006, a full list of related undertakings, the country of incorporation, 
the registered office address and the percentage of equity owned is disclosed below, as at 31 July 2019. 

Subsidiaries
Unless otherwise stated, the subsidiary undertakings below are wholly owned and the share capital disclosed 
comprises ordinary shares (or the local equivalent thereof) which are directly or indirectly held by Kin and Carta plc. 
These undertakings are controlled by the Group and their results are fully consolidated into the Group’s financial 
statements.

As at 31 July 2019, the trading subsidiaries were as follows:

Principal subsidiaries

Amaze Limited
Amaze (Europe) Limited
Amaze Communication Services Limited
Branded3 Search Limited
eBee Limited
Edit Agency Limited
Fripp, Sandeman and Partners Limited
Incite Marketing Planning Limited
Incite Marketing Planning Singapore Pte Ltd
Incite New York LLC
Kin and Carta Partnerships Limited
Occam DM Limited
Pollen Health Limited
Pragma Consulting Limited
Realise Limited
Solstice Consulting LLC
Solstice Mobile Argentina Srl
The App Business Limited
The Health Hive Limited

Note

a
a
a
a, k
a
a
a
a, m
b
c, o
a, t
a, n
a
a
d
e, o
f
a
a

Place of incorporation

Nature of business 

England and Wales
England and Wales
England and Wales
England and Wales
England and Wales
England and Wales
England and Wales
England and Wales
Singapore
United States of America
England and Wales
England and Wales
England and Wales
England and Wales
Scotland
United States of America
Argentina
England and Wales
England and Wales

Digital Transformation
Digital Transformation
Digital Transformation
Digital Transformation
Digital Transformation
Digital Transformation
Digital Transformation
Digital Transformation
Digital Transformation
Digital Transformation
Digital Transformation
Digital Transformation
Digital Transformation
Digital Transformation
Digital Transformation
Digital Transformation
Digital Transformation
Digital Transformation
Digital Transformation

1 6 0

Kin + Carta Annual Report and Accounts 2019OUR FIGURES41. LIST OF UNDERTAKINGS continued
As at 31 July 2019, the other subsidiaries were as follows:

Other subsidiaries

Amaze (Holdings) Limited
Amaze Communication Services (Holdings) Limited
Amaze Technology Limited
Kin + Carta Limited
Kin and Carta Advisory Limited
Kin and Carta Advisory LLC
Kin and Carta Belgium SPRL
Kin and Carta Holdings Limited
Kin and Carta Illinois LLC
Kin and Carta Marketing Services (Delaware) LLC
Kin and Carta Marketing Services Limited
Okana Systems Limited
Pollen Health (US) LLC
Pragma Holdings Limited
Realise Holdings Limited
Relish Agency Limited
Response One Holdings Limited
Solstice Consulting Argentina LLC
Solstice Consulting Latin America LLC
SouthWest Mailing Limited
St Ives Blackburn Limited

Non-trading subsidiaries 

St Ives Burnley Limited
St Ives Direct Edenbridge Limited
St Ives Direct Leeds Limited
St Ives Financial Limited
St Ives Marketing Services (Singapore) Pte Ltd
St Ives Pension Scheme Trustees Limited
St Ives Westerham Press Limited
The Health Hive (US) LLC
The Health Hive Group Limited

Note

a
a
a
a
a, q
c, o, r
i
a, s
g, o, u
c, o, v
a, w
a, p
c, o
a
d
a
a, l
h, o
h, o
a
a

Place of incorporation

England and Wales
England and Wales
England and Wales
England and Wales
England and Wales
United States of America
Belgium
England and Wales
United States of America
United States of America
England and Wales
England and Wales
United States of America
England and Wales
Scotland
England and Wales
England and Wales
United States of America
United States of America
England and Wales
England and Wales

Note

Place of incorporation

a
a 
a 
a 
j 
a 
a 

England and Wales
England and Wales
England and Wales
England and Wales
Singapore
England and Wales
England and Wales
c, o  United States of America
England and Wales

a 

Other related undertaking
The related undertaking below is recognised using the equity method of accounting and the membership interest 
disclosed is held by a subsidiary of the Group. 

Other related undertaking                                    

Loop Integration LLC                                                        

Note

c, o

Percentage

50

1 6 1

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE CONSOLIDATED 
FINANCIAL STATEMENTS CONTINUED
41. LIST OF UNDERTAKINGS continued
Notes
a.  Registered office: One Tudor Street, London EC4Y 0AH, United Kingdom

b.  Registered office: 36 Armenian Street #04–02, 179934, Singapore

c.  Registered office: 200 Bellevue Parkway, Suite 210, Wilmington, Delaware 19809, United States

d.  Registered office: Quay House, 142 Commercial Street, Edinburgh EH6 6LB, United Kingdom

e.  Registered office: 208 South LaSalle Street, Suite 814, Chicago, Illinois 60604, United States

f.  Registered office: Aguirre 1169, Ciudad Autonoma de Buenos Aires, Argentina

g.  Registered office: 100 N. LaSalle, Suite 500, Chicago, Illinois 60602, United States

h.  Registered office: 160 Greentree Drive, Suite 101, Dover, Delaware 19904, United States

i.  Registered office: 1000 Bruxelles, Avenue du Port 86C, Boîte 204, Belgium

j.  Registered office: 38 Beach Road, #29–11 South Beach Tower, 189767, Singapore

k.  Share classes: Ordinary, A Ordinary, B Ordinary

l.  Share classes: A Ordinary, B Ordinary

m.  Share classes: A, B, C, D and F Ordinary

n.  Share classes: Ordinary, A Preferred Ordinary, B Ordinary, C Ordinary, D Ordinary, Deferred Ordinary

o.  Share classes: Membership interest

p.  Share classes: Ordinary and A Ordinary

q.  On 24 July 2019, Kin and Carta Consulting Limited changed its name to Kin and Carta Advisory Limited

r.  On 24 July 2019, Pragma Consulting US LLC changed its name to Kin and Carta Advisory LLC

s.  On 8 November 2018, St Ives Holdings Limited changed its name to Kin and Carta Holdings Limited

t.  On 19 August 2019, My Bench Limited changed its name to Kin and Carta Partnerships Limited

u.  On 23 January 2019, St Ives Illinois LLC changed its name to Kin and Carta Illinois LLC

v.  On 23 January 2019, St Ives Marketing Services (Delaware) LLC changed its name to Kin and Carta Marketing 

Services (Delaware) LLC

w.  On 25 September 2018, St Ives Marketing Services Limited changed its name to Kin and Carta Marketing 

Services Limited

1 6 2

Kin + Carta Annual Report and Accounts 2019OUR FIGURESCOMPANY BALANCE SHEET

NO. 01552113
REGISTERED IN ENGLAND AND WALES

Fixed assets
Tangible assets
Intangible assets
Investment property
Investments
Retirement benefit surplus

Current assets
Cash and bank
Debtors due within one year
Derivative financial instruments
Assets held for sale

Creditors: amounts falling due within one year
Bank loans and overdrafts
Trade and other creditors
Derivative financial instruments
Net current liabilities
Total assets less current liabilities
Creditors: Amounts falling due after more than one year
Bank loans and overdrafts
Deferred tax
Provisions
Net assets
Capital and reserves
Share capital
Share premium account
Other reserves
Profit and loss account
Total equity

31 July
2019
£’000

3 August
2018
£’000

Note

5
6
7
9
14

10
11
8

12
12
11

12
12
14

15
15
16

467
458
5,106
211,348
6,665
224,044

1,559
4,736
–
–
6,295

–
(15,979)
(136)
(9,820)
214,224

(60,416)
(1,347)
(1,605)
150,856

15,343
60,237
11,048
64,228
150,856

1,159
198
4,618
227,821
1,858
235,654

–
7,915
291
5,281
13,487

(66,370)
(34,097)
(8)
(86,988)
148,666

–
(1,103)
(1,187)
146,376

15,343
60,237
17,287
53,509
146,376

The profit for the financial period for the Company was £0.6 million (2018: loss of £27.2 million).

These financial statements were approved by the Board of Directors on 1 October 2019 and signed on its behalf by

J Schwan

Chris Kutsor

C H I E F   E X E C U T I V E   O F F I C E R

C H I E F   F I N A N C I A L   O F F I C E R

1 6 3

Kin + Carta Annual Report and Accounts 2019OUR FIGURESCOMPANY STATEMENT OF  
CHANGES IN EQUITY

Share 
capital
£’000

Share 
premium 
account
£’000

14,284 60,237
–

–

Merger 
reserve
£’000

8,943
–

Capital 
redemption 
reserve
£’000

1,238
–

–

–
–
–

–

–

–

–

–
–

–

–

–

1,059
–

–
–
15,343 60,237
–

–

–

–
–
–

–

–

–

–

–
–
–

–

–

–

–

–
–
–

–

119

–

–
–
9,062
–

–

–
–
–

–

128

–

–

–
–
–

–

–

–

–
–
1,238
–

–

–
–
–

–

–

–

–
–

–
–
15,343 60,237

–
–
9,190

–
–
1,238

Balance at 28 July 2017
Loss for the period
Other comprehensive income:
Items that will not be 
reclassified subsequently to 
profit or loss
Actuarial gain on defined 
benefits pension scheme
Tax charge on items taken 
directly to equity
Total comprehensive expense
Dividends
Recognition of share-based 
contingent consideration 
deemed as remuneration
Transfer of share-based 
contingent consideration 
deemed as remuneration
Recognition of share-based 
payments
Settlement of share-based 
payments
Tax on share-based payments
Balance at 3 August 2018
Profit for the period
Other comprehensive income:
Items that will not be 
reclassified subsequently to 
profit or loss
Actuarial gain on defined 
benefits pension scheme
Tax charge on items taken 
directly to equity
Total comprehensive income
Dividends
Recognition of share-based 
contingent consideration 
deemed as remuneration
Transfer of share-based 
contingent consideration 
deemed as remuneration
Recognition of share-based 
payments
Settlement of share-based 
payments
Tax on share-based payments
Balance at 31 July 2019

1 6 4

ESOP 
reserve
£’000

Treasury 
shares
£’000

Share 
option 
reserve
£’000

Profit 
and loss 
account
£’000

Total
£’000

–
–

–

–
–

–

–

–

–
–
–

–

–
–
–

–

(163)
–

7,900 67,215 159,654
(27,156)

– (27,156)

–

– 10,958 10,958

(1,731)

–
(1,731)
– (17,929) (17,929)
(2,784)
–

(2,784)

–

–
–
–

–

6,016

–

6,016

–

–

–
–
(163)
–

(6,865)

6,965

219

1,274

1,274

42
–

(1,101)
(74)

–
(74)
7,150 53,509 146,376
577
577

–

–

–

–
–
–

–

–
–
–

6,206

6,206

(991)
5,792
(2,990)

(991)
5,792
(2,990)

–

1,669

–

1,669

(185)

–

164
–
(21)

–

–

–
–
(163)

(7,440)

7,909

412

(650)

–

(650)

172
75
804 64,228 150,856

8
–

75

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE COMPANY  
FINANCIAL STATEMENTS
1. ACCOUNTING POLICIES
The separate financial statements of the Company are presented as required by the Companies Act 2006. The 
financial statements have been prepared in accordance with FRS 101 Reduced Disclosure Framework as issued  
by the Financial Reporting Council.

Financial Reporting Standard 1 – reduced disclosure exemptions
The Company is taking advantage of the applicable disclosure exemptions permitted by FRS 101 in its financial 
statements, which are summarised below:

Standard

Disclosure exemption

IFRS 2, Share-based Payment

•  Para 45(b) – number and weighted average exercise prices of share 

options

•  Para 46–52 – fair value disclosures for share options

IFRS 7, Financial Instruments: Disclosures •  Full exemption
IFRS 13, Fair Value Measurement

•  Para 91–99 – disclosure of valuation techniques and inputs used for 

IAS 1, Presentation of the Financial 
Statements

IAS 7, Statement of Cash Flows
IAS 8, Accounting Policies, Changes in 
Accounting Estimates and Errors

fair value measurement of assets and liabilities

•  Para 10(d) – statement of cash flows

•  Para 10(f) – a statement of financial position as at the beginning of 

the preceding period when an entity applies an accounting policy 
retrospectively or makes a retrospective statement of items in its financial 
statements, or when it reclassifies items in its financial statements

•  Para 16 – statement of compliance with all IFRS

•  Para 38 – present comparative information in respect of paragraph 

79(a)(iv) of IAS 1

•  Para 38A – requirement for minimum of two primary statements, 

including cash flow statements

•  Para 38B–D – additional comparative information

•  Para 40A–D – requirements for a third statement of financial position

•  Para 111 – cash flow statement information

•  Para 134–136 – capital management disclosures
•  Full exemption
•  Para 30 and 31 – requirement for the disclosure of information when 
an entity has not applied a new IFRS that has been issued but is not 
yet effective

IAS 24, Related Party Disclosures

•  Para 17 and 18A– key management compensation

•  The requirements to disclose related party transactions entered into 

between two or more members of a group, provided that any subsidiary 
which is a party to the transaction is wholly owned by such a member

The equivalent disclosures are given in the consolidated financial statements on pages 117 to 162 and notes 1 to 41. 

As permitted by section 408(3) of the Companies Act 2006, the income statement of the Company is not presented 
in this Annual Report. The Company has not published its individual cash flow statement as its liquidity, solvency and 
financial adaptability are dependent on the Group rather than its own cash flows.

The principal accounting policies adopted are the same as those set out in note 2 to the consolidated financial 
statements except as noted below.

The Directors have, at the time of approving the financial statements, a reasonable expectation that the Company 
has adequate resources to continue in operational existence for the foreseeable future (for a minimum of 12 months 
from the date of approval of these financial statements). Thus they continue to adopt the going concern basis of 
accounting in preparing the financial statements under the historical cost convention. Further detail is contained in 
the Directors’ Report on pages 95 and 96. 

(a) Investments
Investments in subsidiaries are stated at cost less, where appropriate, provisions for impairment.

1 6 5

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE COMPANY  
FINANCIAL STATEMENTS CONTINUED
2. PROFIT FROM OPERATIONS
As permitted by Section 408 of the Companies Act 2006, no profit and loss account of the Company is included  
in these financial statements. The profit for the financial period for the Company was £0.6 million (2018: loss of 
£27.2 million).

3. AUDITORS’ REMUNERATION
Fees paid to the auditors in respect of their audit of the Company were £178,000 (2018: £185,000).

4. EMPLOYEE INFORMATION
The average monthly number of employees (including Executive Directors) was:

Administration

Their aggregate remuneration comprised:

Wages and salaries
Social security costs
Other pension costs
Share-based payment

2019
Number

51

2019
£’000

4,671
248
53
–
4,972

2018
Number

65

2018
£’000

5,151
392
88
1,274
6,905

Disclosure of individual Directors’ remuneration, share options, long-term incentive schemes, pension contributions 
and pension entitlements required by the Companies Act 2006 and those elements specified for audit by the 
Financial Conduct Authority are shown in the tables in the Directors’ Remuneration Report on pages 75 to 94 and 
form part of these parent Company financial statements. Further details of share-based payments are contained in 
note 36 to the consolidated financial statements.

1 6 6

Kin + Carta Annual Report and Accounts 2019OUR FIGURESLand and 
buildings
Short leases
£’000

Plant and 
machinery
£’000

Asset under 
construction
£’000

Fixtures, fittings, 
equipment and 
motor vehicles
£’000

659
41
–
700
122
–
–
–
822

395
66
–
461
136
–
597

225
239

1,956
54
(46)
1,964
35
(1,326)
–
–
673

1,793
56
(42)
1,807
62
(1,299)
570

103
157

–
656
–
656
400

(341)
(715)
–

–
–
–
–
–
–
–

–
656

319
60
–
379
74
(50)
–
–
403

240
32
–
272
37
(45)
264

139
107

5. TANGIBLE ASSETS

Cost:
At 28 July 2017
Additions
Disposals
At 3 August 2018
Additions
Disposals
Transfer to software
Transfers to investment property
At 31 July 2019
Accumulated depreciation and impairment:
At 28 July 2017
Charge
Disposals
At 3 August 2018
Charge
Disposals
At 31 July 2019
Net book value:
At 31 July 2019
At 3 August 2018

6. INTANGIBLE ASSETS

Cost:
At 28 July 2017
Additions
Disposals
At 3 August 2018
Additions
Disposals
Transfer from assets under construction
At 31 July 2019
Accumulated depreciation and impairment:
At 28 July 2017
Charge
Disposals
At 3 August 2018
Charge
Disposals
At 31 July 2019
Net book value:
At 31 July 2019
At 3 August 2018

Total
£’000

2,934
811
(46)
3,699
631
(1,376)
(341)
(715)
1,898

2,428
154
(42)
2,540
235
(1,344)
1,431

467
1,159

Software
£’000

2,317
18
(1)
2,334
141
(2,168)
341
648

2,012
125
(1)
2,136
86
(2,032)
190

458
198

1 6 7

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE COMPANY  
FINANCIAL STATEMENTS CONTINUED
7. INVESTMENT PROPERTY

Cost:
At 28 July 2017
Disposals
Reclassification to assets held for sale
At 3 August 2018
Additions
Transfer from assets under construction
At 31 July 2019
Accumulated depreciation and impairment:
At 28 July 2017
Charge
Disposals
Reclassification to assets held for sale
At 3 August 2018
Charge
At 31 July 2019
Net book value:
At 31 July 2019
At 3 August 2018

Investment 
property
£’000

15,219
(1,599)
(6,427)
7,193
18
715
7,926

3,602
267
(148)
(1,146)
2,575
245
2,820

5,106
4,618

At 31 July 2019, the fair value of investment properties is not materially different from its netbook value of £5.1 million. 
This was arrived at on the basis of a valuation carried out by CBRE, independent valuers not connected with the Group. 
The valuation conforms to International Valuation Standards.

Within investment property, the Company has freehold land with a net book value of £0.2 million (2018: £0.2 million), 
these assets have not been depreciated. 

Rental income of £0.8 million (2018: £1.2 million) in relation to the investment properties have been recorded  
in the profit and loss account in the current period.

8. ASSETS HELD FOR SALE
As at 3 August 2018 there were assets held for sale of £5.3 million. These were disposed of in the current year;  
see note 7 of the consolidated financial statements.

9. INVESTMENTS 

At 4 August 2018
Impairment
Loan advances
Loan repayments
Foreign exchange revaluation
At 31 July 2019

Shares in 
subsidiaries at 
cost
£’000

78,840
(2,459)
–
–
–
76,381

Loans to 
subsidiaries
£’000

148,981
–
15,517
(31,188)
1,657
134,967

Total
£’000

227,821
(2,459)
15,517
(31,188)
1,657
211,348

All of the above are unlisted investments. The principal trading subsidiaries are listed in note 41 of the consolidated 
financial statements. 

1 6 8

Kin + Carta Annual Report and Accounts 2019OUR FIGURES10. DEBTORS

Within one year
Amounts owed by Group undertakings
Other debtors
Corporation tax recoverable
Prepayments and accrued income

11. DERIVATIVE FINANCIAL INSTRUMENTS

Derivative financial assets

Forward foreign currency contracts

Derivative financial liabilities

Forward foreign currency contracts

12. CREDITORS

Amounts falling due within one year:
Bank loans and overdrafts (note 13)
Trade and other creditors:
Amounts owing to Group undertakings
Consideration payable on purchase of subsidiaries
Trade creditors
Corporation tax payable
Tax and social security
Other creditors
Accruals and deferred income

Amounts falling due after more than one year:
Bank loans and overdrafts (note 13)
Deferred tax

The net deferred tax liabilities/(assets) provided in the financial statements are as follows:

Capital allowances in excess of depreciation
Temporary differences on share options
Other timing differences
Provisions
Retirement benefits obligations

2019
£’000

3,365
62
–
1,309
4,736

2019
£’000

–

2019
£’000

136

2019
£’000

2018
£’000

5,395
361
1,413
746
7,915

2018
£’000

291

2018
£’000

8

2018
£’000

–

66,370

4,943
2,000
1,101
1,967
366
263
5,339
15,979

2019
£’000

60,416
1,347
61,763

2019
£’000

379
(140)
489
(514)
1,133
1,347

5,933
17,818
1,031
–
888
6,490
1,937
34,097

2018
£’000

–
1,103
1,103

2018
£’000

458
(178)
507
–
316
1,103

The Finance Act 2015 provides for reductions in the main rate of corporation tax from 20% to 19% effective from 
1 April 2017, and to 18% effective from 1 April 2020. In the Finance Act 2016, the Government announced further 
reductions in the main tax rate down to 17% effective from 1 April 2020. 

1 6 9

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE COMPANY  
FINANCIAL STATEMENTS CONTINUED
13. BORROWINGS AND FINANCE OBLIGATIONS

Amounts falling due within one year
Bank overdrafts
Bank loans

Amounts falling due after more than one year
Bank loans

2019
£’000

2018
£’000

–
–
–

26,007
40,363
66,370

60,416

–

Bank overdrafts and loans
During the year, the Company refinanced its debt and now has access to a multicurrency credit facility and now has 
access to a multicurrency credit facility of £85 million which is due to expire on 30 November 2022; of this up to 
£7.5 million can be drawn as an overdraft facility. Interest on loan drawdowns is charged at LIBOR plus a margin 
which varies between 1.75% and 2.00%, depending on the ratio of the Group’s net debt to EBITDA excluding 
Adjusting Items. Interest on overdraft drawdowns is charged at an average rate of 1.65% over the UK base rate. 

As at 31 July 2019, the Group’s outstanding loans within this facility were £60.4 million (2018: £40.4 million).  
The undrawn portion of this facility at 31 July 2019 was £24.6 million (2018: £54.6 million). 

The Company’s overdraft is guaranteed by certain UK subsidiary undertakings and the Company guarantees the 
loans and overdrafts of those UK subsidiary undertakings. At 31 July 2019, the aggregate liability for the Company 
under this guarantee amounted to £60.4 million (2018: £66.8 million). The aggregate value of overdraft liabilities 
belonging to these subsidiaries which are guaranteed by the Company amounted to £8.2 million (2018: £Nil).

At 31 July 2019, there was no loan or overdraft secured against the assets of the Company (2018: £Nil). The 
Directors consider that the carrying amount of the loans and overdrafts approximates their fair value.

The Company has guaranteed amounts payable to certain property landlords and suppliers and customers of its trading 
subsidiaries. The maximum aggregate liability under these financial guarantees is £26.7 million (2018: £31.1 million).

14. PROVISIONS 

Provision for repairs
Provision for reorganisation

At 4 August 2018
Charge to profit and loss account
Utilisation
At 31 July 2019

2019
£’000

1,060
545
1,605

Provision for 
repairs
£’000

Provision for 
reorganisation
£’000

420
640
–
1,060

767
74
(296)
545

2018
£’000

420
767
1,187

Total
£’000

1,187
714
(296)
1,605

The provision for repairs at 31 July 2019 relates to the dilapidation of properties, for which the Company is responsible. 
Provisions held as at 31 July 2019 are estimated to be utilised between financial periods ending 2020 and 2021.

1 7 0

Kin + Carta Annual Report and Accounts 2019OUR FIGURES15. RETIREMENT BENEFIT 
The provision for reorganisation provision comprises of onerous leases on properties.

Retirement benefit surplus

2019
Currency
6,665

2018
Currency
1,858

The Company participates in both the defined benefit and defined contribution schemes operated by Kin and Carta 
Group plc. The assets and liabilities of the defined benefit scheme are held in separate trustee-administered funds. 
The pension costs are based on pension costs across the Group as a whole. For the defined contribution scheme, the 
profit and loss charge represents contributions payable.

The Group is required to account for the defined benefit scheme under International Accounting Standard 19 − 
Employee Benefits (‘IAS 19’). The IAS 19 disclosures are included in note 28 to the consolidated financial statements.

16. CALLED UP SHARE CAPITAL AND SHARE PREMIUM ACCOUNT
All authorised and issued share capital is represented by equity shareholdings. Further information on equity can  
be found in note 31 of the consolidated financial statements.

Issued and fully paid:
At 3 August 2018 and at 31 July 2019

Number of 
shares

Ordinary shares 
of 10p each
£’000

Share premium 
account
£’000

153,426,476

15,343

60,237

All authorised and issued share capital is represented by equity shareholdings. The number of authorised and issued 
Kin and Carta plc ordinary shares at 1 October 2019 was 153,426,476.

17. OTHER RESERVES
The movements in reserves are disclosed in the Company Statement of Changes in Equity.

At 31 July 2019, the Company held a portfolio of treasury shares consisting of 90,637 Kin and Carta plc ordinary 
shares. 

Details of dividends can be found in note 13 to the consolidated financial statements.

18. OPERATING LEASE COMMITMENTS
At 31 July 2019, the Company had outstanding commitments for the future minimum lease payments under non-
cancellable operating leases as follows:

Within one year
Between one and five years

2019
Land and 
buildings
£’000

414
103
517

2019
Other
£’000

5
2
7

2018
Land and 
buildings
£’000

414
517
931

2018
Other
£’000

10
8
18

19. RELATED PARTY TRANSACTIONS
Details on related party transactions can be found in note 38 to the consolidated financial statements. 

1 7 1

Kin + Carta Annual Report and Accounts 2019OUR FIGURESNOTES TO THE COMPANY  
FINANCIAL STATEMENTS CONTINUED
20. STATEMENT OF GUARANTEE
The Company has signed a statement of guarantee in respect of the liabilities of a number of subsidiary companies 
as at 31 July 2019 under section 479C of the Companies Act 2006. As a result, the following subsidiaries are exempt 
from the requirements of the UK Companies Act 2006 in relation to the audit of individual accounts for the period 
ended 31 July 2019 by virtue of s479A of that Act:

Company 
registration 
number

6418202
2051287
2670935
6479012
6844490
1284879
09569438
05095081
7839170
2184185
6423579
07661730
6417738
06385430
11403627
11442056
00190460
08417677
3877530
190460
11456907
6724581
05502768
1396772
5464477
00565977
3067683
00872411
02286545
483880
SC306420

Company

Amaze (Europe) Limited
Amaze Communication Services Limited
Amaze Communication Services (Holdings) Limited
Branded3 Search Limited
eBee Limited
Fripp, Sandeman and Partners Limited
Kin and Carta Partnerships Limited
Occam DM Limited
Pollen Health Limited
Pragma Consulting Limited
The Health Hive Limited
The Health Hive Group Limited
Amaze (Holdings) Limited
Amaze Technology Limited
Kin + Carta Limited
Kin and Carta Advisory Limited
Kin and Carta Holdings Limited
Kin and Carta Marketing Services Limited
Okana Systems Limited
Pragma Holdings Limited
Relish Agency Limited
Response One Holdings Limited
SouthWest Mailing Limited
St Ives Blackburn Limited
St Ives Burnley Limited
St Ives Direct Edenbridge Limited
St Ives Direct Leeds Limited
St Ives Financial Limited
St Ives Pension Scheme Trustees Limited
St Ives Westerham Press Limited
Realise Holdings Limited

1 7 2

Kin + Carta Annual Report and Accounts 2019OUR FIGURESSHAREHOLDER INFORMATION

CORPORATE INFORMATION
Further information about the Group can be found on 
our website: www.kinandcarta.com

Alternatively, you can email your query to our registrars 
at shareholderenquiries@linkgroup.co.uk although, for 
legal reasons, they may subsequently require you to 
confirm any instruction in writing.

OUR PRINCIPAL ADVISERS
Stockbrokers
Numis Securities Limited, The London Stock Exchange 
Building, 10 Paternoster Square, London EC4M 7LT

Financial advisers
N.M. Rothschild & Sons Limited, New Court, St. 
Swithin’s Lane, London EC4N 8AL

Bankers
HSBC Bank plc, 60 Queen Victoria Street,  
London EC4N 4TR

Fifth Third Bank, 68 King William Street, London,  
United Kingdom EC4N 7DZ

The Governor and Company of the Bank of Ireland, 
Bow Bells House, 1 Bread Street, London EC4M 9BE

Solicitors
Herbert Smith Freehills LLP, Exchange House,  
Primrose Street, London EC2A 2EG

This year’s Annual Report and Accounts, as well as 
copies of past years’ Annual Reports and Accounts, Half 
Year Statements and Shareholder circulars, are available 
to view and download from our investor website. 
Regulatory announcements and press releases made 
during the year, and in past years, are also available to 
view in the Regulatory News section of the investor 
website at: https://investors.kinandcarta.com

Should you wish to receive further copies of the  
Annual Report and Accounts, please contact the 
Company Secretary, Kin and Carta plc, One Tudor 
Street, London EC4Y 0AH.

SHARES
Kin and Carta plc ordinary shares of 10 pence each 
are listed on the London Stock Exchange and trade 
under the symbol: KCT. Our International Securities 
Identification Number (‘ISIN’) is GB0007689002 and 
our Stock Exchange Daily Official List (‘SEDOL’) number 
is 768900.

Share price information and our latest regulatory 
announcements can be obtained from the Stock 
Exchange website, www.londonstockexchange.com.

SHAREHOLDING ENQUIRIES
Kin and Carta plc’s register is maintained by Link Asset 
Services, who are able to deal with shareholders’ 
queries, including in respect of any of the following 
matters:

• 

transfer of shares;

•  change of name or address;

• 

• 

• 

• 

registering the death of a shareholder;

lost share certificates;

lost or out-of-date dividend warrants; and

the payment of dividends directly into bank or 
building society accounts.

Their contact details are: Kin and Carta plc Shareholder 
Services, Link Asset Services, The Registry, 34 Beckenham 
Road, Beckenham, Kent BR3 4TU.

Link’s shareholder helpline telephone number is  
0871 664 0300 (calls cost 12 pence per minute 
plus network extras). If calling from overseas, please 
telephone +44 (0) 371 664 0300. Lines are open from 
9.00 a.m. to 5.30 p.m., Monday to Friday.

1 7 3

Kin + Carta Annual Report and Accounts 2019OUR FIGURESFINANCIAL CALENDAR

FINANCIAL YEAR ENDED 3 AUGUST 2018
Record date for final dividend 

Annual General Meeting 2018 

Payment date for final dividend of 1.30p per ordinary share 

FINANCIAL YEAR ENDED 31 JULY 2019
Half year end 

Announcement of half year results 

Record date for interim dividend 

Payment date for interim dividend of 0.65p per ordinary share 

Financial year end 

Announcement of full year results 

Ex-dividend date 

Record date for proposed final dividend 

Annual General Meeting 2019 

Payment date for proposed final dividend of 1.30p per ordinary share 

FINANCIAL YEAR ENDING 31 JULY 2020
Half year end 

Announcement of half year results 

Financial year end 

23 November 2018

29 November 2018 

17 December 2018

 31 January 2019

    12 March 2019

   12 April 2019

   10 May 2019

    31 July 2019

   2 October 2019

21 November 2019

22 November 2019

  5 December 2019

17 December 2019*

31 January 2020

        March 2020

       31 July 2020

* If approved by shareholders at the 2019 Annual General Meeting the proposed final dividend will be paid on 17 December 2019.

DIVIDEND REINVESTMENT PLAN
The Dividend Reinvestment Plan (the Plan) can be a convenient and easy way to build up your shareholding by using 
your cash dividends to buy more shares in the Company. The Plan is provided by Link Asset Services (‘Link’), a trading 
name of Link Market Services Trustees Limited, which is authorised and regulated by the Financial Conduct Authority 
(‘FCA’).

Should you require any further information, please do not hesitate to contact Link Asset Services on 0871 664 
0300. Calls are charged at the standard geographic rate and will vary by provider. Calls outside the United Kingdom 
are charged at the applicable international rate. Lines are open between 9.00 a.m. to 5.30 p.m. Monday to Friday 
excluding public holidays in England and Wales. Alternatively, please email shares@linkgroup.co.uk or log on to  
www.kinandcarta-shares.co.uk.

UNAUTHORISED BROKERS (‘BOILER ROOM SCAMS’)
It is very unlikely that a reputable authorised firm that a shareholder has had no relationship with would make 
contact out of the blue offering to buy Kin + Carta’s shares or offer other investment opportunities.

Therefore, shareholders are advised to be wary of anyone offering to give unsolicited advice, buy shares at a 
discount or give free company reports. These calls are typically from overseas-based ‘brokers’ who target UK 
shareholders, offering to sell them what are often worthless or high-risk shares in US or UK investments. This sharp 
practice is commonly known as a ‘boiler room scam’. If you receive any unsolicited investment advice:

•  make sure you get the correct name of the person or organisation;

•  check that they are properly authorised by the FCA before taking any action by visiting: www.fsa.gov.uk/register/

home.do;

• 

report the matter to the FCA either by calling their Consumer Helpline (0800 111 6768) or by completing an 
online form at: www.fca.org.uk/scams; and

• 

if calls persist, hang up.

1 74

Kin + Carta Annual Report and Accounts 2019OUR FIGURESThis Annual Report is printed by an FSC® (Forest Stewardship Council) certified 
printer using vegetable-based inks.

This report has been printed on Magno silk, a white coated paper and board using 
100% EFC pulp.

Designed and published by Jones and Palmer

K

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Kin and Carta plc 
One Tudor Street 
London 
EC4Y 0AH

Telephone 
Email  
Website  

 +44 (0) 20 7928 8844 
hello@kinandcarta.com 
www.kinandcarta.com