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Kin and Carta

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FY2022 Annual Report · Kin and Carta
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Building 
a world 
that works 
better for 
everyone

Kin and Carta plc  
Annual Report and Accounts  
For the year ended 31 July 2022

Company number: 01552113

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Welcome to our 
Annual Report

Kin + Carta is a London Stock Exchange listed global digital 
transformation consultancy committed to working alongside  
clients to build a world that works better for everyone.

Kin + Carta’s 2,000 consultants, engineers and data scientists around the world bring  
the connective power of technology, data and experience to the world’s most influential 
companies – helping them to accelerate their digital roadmap, rapidly innovate,  
modernise their systems, enable their teams and optimise for continued growth.  
Headquartered in London and Chicago with offices across three continents,  
the borderless model of service allows for the best minds to be connected to  
collaborate on client challenges.

With purpose at its core, Kin + Carta became the first company listed on the London Stock 
Exchange to achieve B Corp certification. It meets high standards of verified social and 
environmental performance, public transparency and accountability to balance the triple 
bottom line of people, planet and profit.

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Overview 

Highlights 

About Kin + Carta: who we are 

Our Kin and our Carta 

At a glance 

Our regions and business mix 

Investment case 

Chairman’s statement 

Strategic Report

The digital transformation industry 

Case studies 

Business model  

Our strategy 

Our strategic priorities 

Aligning purpose, values, strategy and culture 

Chief Executive Officer’s review 

Key performance indicators 

Chief Financial Officer’s review 

Alternative performance measures ("APMs") 

A responsible business  
(including Section 172 statement) 

Risk management  

Governance

Board of Directors 

Corporate governance report  

Audit Committee report  

Nomination Committee report 

Directors’ remuneration report  

Directors’ report 

Statement of Directors’ responsibilities 
in respect of the financial statements 

Financials

Independent auditors’ report to the 
members of Kin and Carta plc 

Consolidated income statement 

Consolidated statement of other  
comprehensive income  

Consolidated statement of changes in equity  

Consolidated balance sheet 

Consolidated statement of cash flows 

Notes to the consolidated financial statements 

Company balance sheet 

Company statement of changes in equity  

Notes to the company financial statements  

Shareholder information 

Glossary  

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OverviewBuilding a world that works better for everyone. 
 
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Highlights

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Continuing 
operations1
Net revenue2, 3

£190.3m +48%

Adjusted operating profit3

£18.9m +54%

Adjusted profit before tax3

£17.1m +65%

Adjusted basic earnings per share3, 4

8.7p +82%

Statutory (loss) before tax6

(£15.9m) 

Statutory basic (loss) per share7 

(8.2p) 

Net debt5

£0.5m £19.2m

Continuing and 
discontinued operations
Net revenue2, 3

£196.2m +26%

Statutory profit before tax6

£9.8m

Statutory basic earnings per share (p)7

5.6p

1  Results for the year ended 31 July 2021 have been restated to reflect: 

(i) a revised grouping of continuing and discontinued operations (note 
8), and (ii) a change in accounting policy following adoption of the 
IFRS Interpretation Committee's agenda decision on Configuration 
and Customisation Costs in a Cloud Computing Arrangement. This 
change in accounting policy has increased the Group adjusted profit by 
£83,000 (note 2).

2  Net revenue is defined as gross revenue excluding all direct costs and 

third-party expenses passed to clients.

3  Adjusted results exclude Adjusting Items to enhance understanding 
of the ongoing financial performance of the Group. Adjusting Items 
comprise: costs related to acquisitions, fair value gain from deemed 
sale on step acquisition, costs related to the Company’s Defined Benefit 
Pension Scheme, restructuring and other charges, interest income, gain 
or loss on disposal of subsidiaries and the tax charge / credit related to 
these items (note 7).

4  This measure is defined as basic earnings per share after Adjusting 

Items. Further details are provided within the Alternative Performance 
Measures section.

5  Cash and cash equivalents less bank loans payable and US government 

loans payable under the Paycheck Protection Program.

6  This is the Group result before tax (see section “Impact of adjusting 

items on Group results” in note 7). Also see further details in the Basis of 
Preparation (note 1).

7  This is calculated by dividing the total profit for the period attributable 
to ordinary equity holders of the Company by the weighted average 
number of shares in issue during the period, excluding shares held as 
own shares by the Group.

8  Like-for-like growth in relation to net revenue is defined as the 

net revenue from operations at constant currency and excluding 
acquisitions when comparing the current period to the prior period.

9  Backlog is the value of client awards that have a signed contract, 

statement of work or an explicit verbal commitment to start work with 
no further permissions or conditions required. Pipeline is the value of 
the qualified and targeted sales funnel.

10  A reconciliation of the continuing adjusted operating profit to the 
adjusted operating cash inflow from continuing operations before 
working capital is provided under note 33.

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•  Net revenue of £190.3 million from continuing 

operations1, 2 up 48% year-on-year (“YoY”) and up 
37% like-for-like8

•  Americas net revenue grew 55% YoY (49% 

organic) to £132.2 million, representing 69% of 
total net revenue

•  Europe net revenue grew 33% YoY (27% organic) 

to £58.1 million, representing 31% of total 
net revenue

•  Record year-ending backlog9 (£96 million, up 35% 

YoY) and pipeline9 (£176 million, up 74% YoY)

•  Adjusted profit before tax from continuing 
operations1 grew 65% to £17.1 million3  
(FY21: £10.3 million)

•  Total loss before tax from continuing operations1 of 

£15.9 million3 (FY21: loss of £5.8 million) due to typical 
acquisition and pension-related charges as well as 
lease related impairments and provisions

•  Adjusted EPS from continuing operations1 increased 

by 82% from prior year to 8.7p3, 4

•  Adjusted operating cash inflow from continuing 

operations1 before working capital of £25.9 million10 
(FY21: inflow of £12.6 million) driven by higher EBITDA

•  Balance sheet strengthened with net debt reduced 
to £0.5 million5 (31 July 2021: £19.2 million), after 
the effect of £5.6 million of share purchases by the 
employee benefit trust 

•  Legacy pension scheme accounting surplus 

increased to £38.7 million (31 July 2021: £19.3 million) 
following the April 2022 technical valuation

•  Pension in technical surplus of £5.4 million at the 
latest triennial date, 5 April 2022, with full hedge 
in place against interest rate and inflation risk

•  Completion of three DX acquisitions adding 
annualised net revenue of c.£19 million: 
software development consultancy Melon 
Group in Bulgaria, North Macedonia and 
Kosovo, commerce consultancy Loop 
Integration, and responsible artificial 
intelligence platform Octain

•  Contract sizes rising, including a record  

$90 million digital transformation contract 
with financial services client 

•  New client wins including six new UK Public 
Sector departments and notable multi-year 
commitments continue to underpin growth 
expectations

•  85% of top 20 clients buy two or more service 
lines, building resilience in strategic accounts

•  Partnership channel grew 16% year-on-

year with valuable ‘managed partner’ status 
awarded to Kin + Carta by Google, Microsoft 
and Amazon

•  Organic development of new delivery hubs in 

Colombia and Greece

• 

 Pricing power, homegrown junior talent  
(Kin Accelerator Programme) and the scaling 
of margin-efficient nearshore delivery is  
mitigating market salary inflation

•  Employee value proposition is resonating in 

the talent market and keeping attrition below 
market rates

•  Goal achieved to be the first certified 
B Corporation on the London Stock 
Exchange, and Kin + Carta named Microsoft 
Sustainability Changemaker Partner of 
the Year

Building a world that works better for everyone.

Overview 
 
 
 
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04

About Kin + Carta: who we are

Kin + Carta is a technology, data and experience consultancy 
that believes in using business as a force for good. 

We are at the forefront of a new class of digitally native firms built to deliver Digital 
Transformation 2.0, and we choose to do so as a socially responsible business that 
champions inclusion, diversity, equality and sustainability.

Building . . . 
Kin + Carta builds sustainable technology that  
solves mission-critical enterprise problems,  
with a maker culture that values craft and  
consultancy excellence.

Read about  our  
strategy on  
pages 30 to 35

Read about  our  
business model  
on pages 28 to 29

Read about  our  
Santander case study 
on page 24

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. . . a world
Technology is transforming business processes  
and customer expectations, while attitudes to  
social and environmental responsibility  
demand new standards.

Read about  our 
marketplace on  
pages 16 to 21

 our 
Read about our 
Corteva case study  
on page 23

Building a world  
works better for

that  
everyone

that works better . . . 
Digital transformation requires efficient processes,  
effective and accessible technology applications,  
democratic data, connected experiences and  
predictive, unbiased algorithms.

Read about  our  
investment case  
on page 10

Read about  our  
Planning Inspectorate  
case study on page 27

. . . for everyone
We use business as a force for good, measuring  
our impact on people, planet and profit, and  
ensuring accessibility, sustainability and inclusivity  
are core to our product and our business.

Read about our 
responsible business  
on pages 60 to 99

Read about  
B Corp on page 60

Read about our 
healthcare study 
on page 22

Building a world that works better for everyone.

 
 
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Our Kin and our Carta

At a glance

Kin (noun)

Family; connected people.
Kin represents Kin + Carta’s emphasis 
on connection and collaboration.

Carta (noun)

Direction; showing the way.
Our map, underscoring Kin + Carta’s mission 
to help our clients navigate the new digital 
world, while plotting a clear path to growth 
for our people and our shareholders.

See page 35 for more information

Our Kin and culture

We align our purpose, values, strategy and culture for the good of our staff, clients and communities, by consciously 
connecting Kin + Carta’s values with promises that contextualise those commitments in our everyday business. 
This ensures their combined strength delivers a connected global mindset; one consistent thread throughout our 
business, regardless of practice, territory or region.

See pages 40 to 43 for more information

Our connections are the 
enabler that allow us to 
build and to transform; 
to be more than the sum 
of our parts.

Our values
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A connective mindset 
never stops learning; it 
brings the right minds 
to the problem and acts 
as a multiplier to the 
outcome. 

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Every single day. 

This is the value that 
strengthens us to believe 
in better, and be brave 
enough to recognise 
that change starts from 
within.

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If empathy can be 
passive, and altruism 
self-serving, compassion 
is active.

It is our decision to do 
something, to stand for 
something and make 
a positive impact that 
defines us. 

What we do 

Kin + Carta is an industry 
driver and definer of Digital 
Transformation 2.0. We are a 
digitally native consultancy 
operating at the intersection 
of technology, data and 
experience to drive what we 
call "connected outcomes" for 
our clients.

The domains 
we serve 

Technology, data and 
experience. The combination of 
these three critical domains of 
Digital Transformation gives  
Kin + Carta a powerful ability 
to leverage their intersections 
as value-multipliers in the 
pursuit of outcome-based 
enterprise transformation.

The outcomes 
we create 

Five business-critical service 
lines drive connected outcomes 
for our clients across the full life 
cycle of product and platform 
ecosystems. Typically, there 
are four types of outcome 
that we deliver for our clients: 
Innovation; Modernisation; 
Enablement and Optimisation.

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STRATEGY + INNOVATION

Digital investment 
planning

Technology

MANAGED
SERVICES

Run, grow + 
optimise

PRODUCT +
EXPERIENCES

Data-led intelligent 
experiences

Data

Experience

DATA + AI

Unlocking data
potential

See page 20 for more information  
on our service lines

CLOUD + PLATFORMS

Mission critical 
applications

OverviewBuilding a world that works better for everyone. 
 
 
Our regions and business mix

08

2,000 Kin across 
three continents

Kin + Carta is organised into two trading regions 
(Americas and Europe) with regional leadership  
and a globally aligned operating model.

Why Kin + Carta?
•  Digitally native consultancy built to adapt to today’s volatility.

•  Experts in modern software design and engineering techniques.

•  Small enough to pivot quickly to changing market needs.

•  Large enough to take on our clients’ biggest challenges.

•  High value domestic consultancy with margin efficient global delivery.

•  Social responsibility as a supply and demand differentiator.

Net revenue by sector1

Net revenue by region1

3%

4%

10%

28%

31%
(2021: 34%)

6%

10%

16%

23%

 Financial services

 Healthcare

  Retail and 
distribution 

  Industrial and 
agriculture

  Technology, 
digital and 
media

 Public sector

 Transportation 

 Other

69%
(2021: 66%)

FY21 net revenue by region in brackets

 Americas

  Europe

1  Continuing operations only. Continuing operations 
exclude the results of Incite Marketing Planning 
Limited, Incite New York LLC, Edit Agency Limited, 
Relish Agency Limited, The Health Hive (US) LLC, 
The Health Hive Group Limited and subsidiaries, 
and Pragma Consulting Limited (note 8).

09

London
London
Manchester
Manchester
Liverpool
Liverpool
Edinburgh
Edinburgh

New York
New York

Netherlands
Netherlands

Portland
Portland

Chicago
Chicago

Denver
Denver

Colombia
Colombia

Argentina
Argentina

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800 

Onshore Kin

250 

Nearshore Kin 

60%+ 

Engineers

Greece
Greece
Bulgaria
Bulgaria
North Macedonia
North Macedonia
Kosovo
Kosovo

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Onshore Kin

350 

Nearshore Kin

50%+ 

Engineers

See page 46 for an 
operational review 
of our Regions

Map Key:

  Onshore: high-touch sales, 
consultancy and domestic delivery

  Nearshore: scalable, margin-
efficient, high-quality delivery

Kin + CartaOverviewBuilding a world that works better for everyone.Investment case

Chairman’s statement

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01. 

Digital transformation is 
driving increased budgets 
and the need for a new 
kind of outcome-focused 
technology consulting 
provider 

02. 

Kin + Carta’s growth will be 
sustained by a systematic 
multichannel approach to 
demand generation and 
client growth

03. 

We believe we are tasked 
with building the technical 
foundation for tomorrow’s 
society; and we are doing 
that through a socially 
responsible lens. This 
is helping Kin + Carta 
further differentiate in the 
competition for digital talent

 See pages 16 to 21 for  
more information

 See pages 28 to 38 for  
more information

 See pages 60 to 99 for  
more information

John Kerr

Chairman

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Our core capabilities 
in software, data 
and innovation are in 
short supply in the 
marketplace and the 
leadership team has 
worked hard this year 
to carefully manage 
the balance of supply 
and demand.

The Company’s business model is 
simple. Our people help our clients 
to be more successful by building 
technology that helps them to serve 
their customers more efficiently 
and effectively. We do it by hiring 
and developing outstanding people 
and deploying them in carefully 
assembled teams that work with 
our clients to deliver innovation 
and successful outcomes. Our core 
capabilities in software, data and 
innovation are in short supply in 
the marketplace and the leadership 
team has worked hard this year to 
carefully manage the balance of 
supply and demand.

I’m delighted to be able to report to 
you that by focusing on execution 
of this model, our company was 
among the top 20 performers 
measured by Total Shareholder 
Return relative to the FTSE All Share 
Index for the three year period to 31 
July 2022.

Focus on digital 
transformation
The year had a number of defining 
factors:

•  Kin + Carta has completed its 

transformation from a print and 
marketing company to a digitally 
native service company and 
has built a solid platform for 
future growth.

•  The technology marketplace 

has changed as a consequence 
of the digital revolution and, 
accelerated by the COVID-19 
pandemic, technology is 
now a core part of all leading 
companies and no longer a 
discretionary investment for  
our clients.

•  High quality people are 

critical to service delivery and 
companies that can attract, 
retain and motivate great people 
to do great work are valued 
highly by clients.

•  COVID-19 clearly established 

the concept of remote working 
and that high quality technology 
services can be delivered by 
distributed teams.

Kin + CartaOverviewBuilding a world that works better for everyone.12

Chairman’s statement 

continued

•  As we emerge from the 
pandemic, the market is 
returning to its pre-pandemic 
competitive condition and 
we are seeing the emergence 
of economic headwinds. I am 
confident that the executive 
team is set to manage carefully 
through these changing 
conditions.

The Company has implemented 
strategies over the past three 
years that have positioned it well 
to respond to these developments 
in the market. The foundations are 
established. The business is focused 
on the success of our clients, the 
success of our people, and the 
ways we continue to differentiate in 
the digital transformation market, 
while continually building what our 
clients need next; innovation in data 
and sustainability by making use of 
price-competitive global delivery 
models.

Focus on clients
Our net revenue growth of 48% 
speaks for itself. We have delivered 
for our clients and they have 
rewarded us by continuing to buy 

our services and grow our mutual 
relationships. This is the basis 
of strong technology services 
businesses. 

As our clients evolve from their 
post-pandemic positions, they 
face new macroeconomic 
challenges. In this environment, 
clients are searching for positive 
digital transformation business 
outcomes amid the disruption and 
the Company is focused on client 
success and strategic account 
growth. 

Focus on people

•  We have an intense focus on our 
Kin. We implemented steps to 
support them through the worst 
of the pandemic and we have 
now taken further key steps to 
develop and incentivise them:

•  The introduction of the Kin 

Academy Programme to develop 
our new graduate joiners.

•  The extension of our LTIP 

programme to offer incentives 
to an expanded group of leaders, 
which aligns the interests of our 
key people with those of our 
shareholders.

Focus on responsibility
I’d like to highlight the significant 
achievement during the year of 
Kin + Carta becoming the first 
company listed on the London 
Stock Exchange (“LSE”) to achieve 
B Corp certification. This was a 
response to the aspirations of 
our people. Top talent wants to 
work with companies that have a 
purpose, that reflect their values 
and are good corporate citizens. 
We, at Kin + Carta, aspire to build a 
world that works better for everyone 
and our achievement of B Corp 
certification is a recognition of that. 

This represents not only a 
significant achievement by the 
Company but it also reflects the 
commitment of the Company and 
the Board to responsible business 
practices, which demonstrate that 
we can grow and be profitable while 
also being committed to treating 
our people fairly and well and 
behaving responsibly in relation to 
the planet and the environment.

13

We were very proud to be invited to 
open the LSE on 2 December 2021, 
which represented a milestone on 
a significant and ongoing journey. 
I’d like to thank the entire team for 
their efforts in getting us there. It was 
a milestone but not a destination 
- we will continue to improve our 
responsible business practices and 
measure our progress.

Focus on performance
In all of my communications to 
you, I have emphasised three 
key priorities and those remain 
consistent for us:

Focus – during the year, we sold 
the final remaining businesses 
that did not fit with our digital 
transformation focus, which means 
that we are now a pure-play 
digital transformation business 
strengthened by data capabilities.

Geographic expansion - as we look 
forward, it seems likely that the 
economies in our main markets 
will be challenged by continuing 
shortages of talent coupled with 
inflationary pressures. Therefore, 
the Company has taken steps in 
the past year to secure a foothold in 
new jurisdictions. Kin + Carta now 
trades in nine countries across three 
continents, providing access to new 
pools of talent, and reducing the cost 
of delivery, helping us to respond 
to market demand and inflationary 
pressures:

•  We invested £19.0 million to 

acquire the Melon Group, based 
in Bulgaria, North Macedonia 
and Kosovo which brought 
c. 300 new Kin into the Group at 
competitive daily average costs, 
helping to reduce our cost of 
delivery to clients.

•  We have built additional 

nearshore delivery teams 
in Colombia and Greece. 
These teams have been built 
organically, funded through our 
own profit and loss account 
rather than by acquisition.

Partnerships – we took the decision 
some time ago to invest in building 
close working relationships with 
technology providers such as Google 
and Microsoft. In FY22, the partner 
channel grew 16% year-on-year.

Governance 
and change
Your Board remains committed 
to maintaining high standards of 
corporate governance. It comprises 
five Non-Executive Directors 
(including me, as Chairman) along 
with the Chief Executive Officer 
and the Chief Financial Officer.  
We have implemented systems to 
ensure oversight of the business 
meets the standards expected by 
our shareholders. The Board and 
its three sub-committees – Audit, 
Nomination and Remuneration 
– operate effectively. In August 
2022, we conducted a review of 
the effectiveness of the Board, 
further information can be found on 
page 129.

All three of the sub-committees 
have been very active during  
the period:

•  The Audit Committee conducted 
an external audit tender process, 
which is described on page 
137. As a result of the tender, a 
resolution is being put forward 
at our AGM for shareholders to 
approve KPMG’s appointment 
as external auditor for the year 
ending 31 July 2023.

•  The Nomination Committee led 
the process to select the new 
Chief Executive Officer.

•  The Remuneration Committee 

has overseen the redesign of the 
compensation schemes for the 
key Executives, the conclusions 
of which will be put to the 
shareholders at the AGM. 

I would like to thank the Board for its 
hard work over the year.

Leadership continuity
During the year, J Schwan took the 
decision to retire from consulting 
and from the Board of Kin + Carta.  
J was the founder of Solstice, 
a digital product engineering 
and innovation firm acquired by 
the Company in 2015 and the 
foundation of Kin + Carta Americas. 
He then spent time as Group Chief 
Digital Officer before becoming 
Chief Executive Officer in 2018. I’d 
like to thank him for his contribution 
to Kin + Carta and his leadership 
through some of the most difficult 
circumstances imaginable over the 
past years. J led the transformation 
of the business on a challenging and 
ultimately successful journey. His 
contribution was immeasurable and 
the business is unrecognisable from 
its position when he took over.

I have much pleasure in welcoming 
his successor, Kelly Manthey, to the 
Board as Chief Executive Officer, 
following her success as Chief 
Executive Officer of Kin + Carta 
Americas (2020–2022). Kelly was 
the first recruit at Solstice and has 
been on the same journey as J. She 
has led Kin + Carta Americas since 
its establishment as a region and 
has delivered excellent financial 
results in that role while also 
integrating acquisitions such as 
Spire and Cascade Data Labs. We 
are delighted to appoint Kelly at a 
time when women Chief Executive 
Officer's of FTSE-listed companies 
sadly remain an exception. Kelly was 
the outstanding candidate for the 
role and the Board looks forward to 
her leading Kin + Carta on the next 
stage of the journey and taking us 
to new heights.

John Kerr
Chairman
12 October 2022 

Kin + CartaOverviewBuilding a world that works better for everyone.i

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Strategic 

Report

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Contents
Strategic Report

The digital transformation industry  

Case studies 

Business model 

Our strategy 

Our strategic priorities 

Aligning purpose, values, strategy and culture  

Chief Executive Officer’s review  

Key performance indicators  

Chief Financial Officer’s review  

Alternative performance measures ("APMs") 

A responsible business   
(including Section 172 Statement) 

Risk management 

16

22

28

30

36

40 

44

48

51

55

60

100

Building a world that works better for everyone.

           
 
 
 
The digital transformation industry

Digital transformation market landscape

16

Foundations for change
Enterprise businesses’ digital 
transformation agendas and 
roadmaps have never been stronger.

The need for product and process 
innovation, modernisation, 
optimisation and enablement – key 
digital transformation outcomes –  
is business-critical as a pandemic-
hardened market approaches a 
period of economic volatility.

Crucially, businesses need access 
to talent. Experienced, reliable, 
technically excellent engineering 
resource is in high demand and 
only the companies with authentic, 
attractive, flexible employee value 
propositions will attract and scale 
the best talent. 

And as the change accelerates, the 
requirement for sustainable digital 
transformation solutions that save 
carbon, are accessible and inclusive, 
leverage green computing, and 
deliver on corporate responsible 
business commitments increases  
in lockstep.

Increasing demand for 
digital transformation
Macroeconomic pressures and 
recessionary fears are driving a 
change agenda already fuelled 
by rapidly changing consumer 
expectations.

Enterprise budgets are evolving 
to reflect an "always-on" attitude 
to global digital transformation 
investment across capital and 
operational expenditure in both 
private and public sectors.

As supply constraints diminish the 
ability to build engineering teams 
in-house, client organisations 
are looking to digitally native 
consultancies for access to 
engineering quality and leadership to 
supplement or replace their teams. 

1717

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Increased velocity:
COVID-19 accelerated market demand.

A market that was growing at 18% is now 
projected to grow at 

20% 

CAGR

during the next seven years as businesses 
invest to build the differentiated digital 
value proposition at their companies1.

N
e
e
d
s

Investment to:
Rethink the approach to technology.

Reassess the value of data.

Reconsider connected experiences.

O
u
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c
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Key DX objectives:
Innovation

New digital products, platforms and 
services.

Modernisation

Re-engineering of critical data and 
technology stacks.

Enablement

Giving our clients the tools, platforms 
and teams to scale.

Optimisation

Continuous improvement and  
managed services.

P
e
e
r
s

DX consultancies:
Pure-play digitally native. 

Platforms, not portfolios.

Strong cloud partnerships.

Global with US focus.

Nearshore delivery models.

High growth, high P/E multiples

1  https://www.polarismarketresearch.com/industry-analysis/digital-transformation-market

Kin + CartaBuilding a world that works better for everyone.Strategic ReportThe digital transformation industry 

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Market drivers

COVID-19

18

Digital-first 
consumers

Industry 
competition

Workforce priorities

Macroeconomic 
pressures 

1919

As digitally native brands set the 
pace, customer expectations are 
rapidly evolving. Cross-platform 
speed, efficiency, connectedness 
and secure predictive data 
applications have become a 
baseline.

As businesses move to digital 
shopfronts for consumers 
and employees using similar 
technologies and partner 
ecosystems, the race to truly 
differentiate through digital 
experience, has accelerated.

How Kin + Carta is well placed 
to respond 

How Kin + Carta is well placed 
to respond 

Kin + Carta builds intelligent, 
data-powered experiences 
enabled by cloud computing. We 
create the technical foundations 
for our clients’ success and 
continuously run, grow and 
optimise those products and 
services to meet changing 
consumer and enterprise needs.

The ability to connect our clients’ 
data from source to product, 
empowering and optimising the 
experience, is a key differentiator. 
Kin + Carta data scientists and 
engineers unlock the value of 
our clients' data, innovating and 
executing with our engineering 
teams across a full portfolio of 
digital transformation service lines.

The pandemic accelerated 
enterprise digital transformation 
and bolstered demand. Businesses 
that had previously failed to invest 
in technology and processes that 
drive efficiency and effectiveness 
scrambled to maintain market 
share, and market leaders invested 
to protect and accelerate their 
positions. Ways of working and 
engagement models changed 
in favour of remote/distributed 
working. 

How Kin + Carta is well placed 
to respond 

Kin + Carta grew revenue and 
resource during the pandemic, 
capitalising on increased demand 
for digital transformation services. 
In FY22, high quality, margin-
efficient nearshore delivery 
centres were expanded in Latin 
America and acquired in Europe 
to offer our clients depth of 
engineering excellence with 
competitive pricing. Kin + Carta 
focuses on pure-play digital 
transformation services in the 
domains of data, technology 
and experience that solve the 
market’s biggest problems, and is 
recognised by industry analysts, 
clients and staff as a progressive, 
responsible and sustainable 
business. We partner with Google 
and Microsoft as well as with 
cutting edge software partners so 
we can deliver ambitious products 
and experiences on the cloud.

94% 

of Chief Executive Officers 
want to maintain or accelerate 
the already intense pace of 
digital transformation sparked 
by the pandemic1 

70% 

of Chief Financial Officers 
expect digital technology to 
get more funding1

As demand grows, the shortage 
of experienced digital talent 
becomes more pertinent. 
Employees expect flexible working, 
clear career paths, inclusive 
and equitable policies crafted 
by employers who reflect their 
personal values. Businesses unable 
to demonstrate and evidence this 
outlook are failing to attract and 
retain the best digital talent in a 
supply-constrained market.

How Kin + Carta is well placed 
to respond 

Kin + Carta’s commitment to 
social responsibility and being 
an internationally recognised 
"best place to work" are notable 
workplace differentiators as we 
continue to attract and scale the 
highest quality digital talent. A 
strong employee value proposition 
ensures progressive policies, 
continuous career development, 
and an equitable, diverse 
employee experience. In FY22, 
Kin + Carta became the first B 
Corporation listed on the London 
Stock Exchange.

Rising inflation, fuel prices, 
cost-of-living and supply chain 
disruption have created evolving 
macroeconomic considerations 
that the digital transformation 
industry is well placed to 
help mitigate for enterprise 
businesses. Manual tasks are being 
automated, data improvements 
are highlighting inefficiencies, and 
consumers expect connected, 
secure experiences. Those who fail 
to invest are preparing to fail.

How Kin + Carta is well placed 
to respond 

For our clients, we bring cost-
saving efficiencies with speed 
to value and clear return on 
investment. Our innovation is 
shaping the future of our clients’ 
businesses and defining how they 
differentiate in a competitive 
market and pressured economic 
climate. Wage inflation has 
been absorbed by pricing 
adjustments with our clients, 
nearshore delivery ensures price 
competitiveness, and we have 
developed and executed a Kin 
Accelerator Programme to train 
and deploy diverse new talent 
onto client work.

1  Source: 2022 Gartner CEO and Senior Business Executive Survey, Gartner webinar poll: CFOs 2022 Playbook for Enhancing Profitability and Driving 

Digital Acceleration, 2021 Gartner Candidate Panel Survey, Gartner Supply Chain's 2021 Customer Expectations Survey

  © 2022_Gartner, Inc. All rights reserved. CTMKT 1879401

Kin + CartaBuilding a world that works better for everyone.Strategic ReportThe digital transformation industry 

20

continued

Critical digital 
transformation 
domains

While investment in digital 
transformation has increased 
and the pace has accelerated, 
customers have foundational 
requirements underpinning their 
ambitions:

Rethink the approach 
to technology
How can our digital estate be 
more effective, more efficient, 
more sustainable, deliver a better 
customer experience and higher 
return on investment?

Reassess the value  
of data
How can we unlock the value of 
our data, securely democratise 
access to insights, and leverage 
the predictive analysis of 
responsible AI?

Reconsider connected 
experiences
How can our experiences be 
seamlessly connected, data-
driven, personalised, and truly 
differentiating to deliver customer 
advocacy, loyalty and increase 
revenue?

Core digital transformation  
service lines

This change requires specialist domain expertise. At Kin + Carta, consulting 
and engineering craft are delivered through an interconnected portfolio of 
services lines that solve the most valuable problems in digital transformation:

Strategy + Innovation
Digital investment planning

•  Cloud strategy

•  Data strategy

•  Product + Experience 

strategy

•  Digital operations strategy

Product + 
Experiences
Data-led intelligent 
experiences

•  Experience platform 

innovation

•  Connected commerce

•  Digital product innovation

Cloud + Platforms
Mission-critical apps

•  Mission-critical app 

modernisation

•  Cloud migration

•  Commerce + content app 

modernisation

Data + AI
Unlocking data potential

•  Data platforms

• 

Insights + AI

•  Data products

Managed Services
Run, grow and optimise

•  Managed intelligent 

experiences

•  Cloud-managed services

•  Application support

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Our market and our customers

We partner with progressive senior leaders in blue-chip businesses who are aligned on the need for change,  
targeting the following industry verticals:

Industrials + Energy
Increased efficiency and 
productivity.

 See our case study on Corteva  
on page 23

Healthcare
Giving people easier and 
better access to healthcare.

 See our case study on healthcare   
on page 22

Financial Services
Leading digital customer 
experiences.  

 See our case study on Santander   
on page 24

Retail + Consumer
Multichannel connected 
commerce.

 See our case study on Toolstation  
on page 25

Public Sector
Service-oriented operating 
models for digital and data.

 See our case study on the 
Planning Inspectorate on page 27

Transportation
Data-driven customer-centric 
experiences.

 See our case study on Canadian 
National Railway on page 26

Building a world that works better for everyone.

Kin + Carta 
Case Study:

Case Study:

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How we are building a 
world that works better  
for everyone

Healthcare 

Working to give people easier and better access to healthcare

Problem
Kin + Carta worked with one of 
New York’s not-for-profit health 
insurers, specialising in Medicaid, 
Medicare Advantage plans, long-
term care plans, qualified health 
plans, and individual and small 
group plans to members in New 
York City and its surrounding areas. 
In late 2018, they were looking 
to reimagine the way that they 
interacted with their members. 
Grounded in a mission to be 
community-centric, incorporating 
digital touchpoints into their 
member journey represented both 
a tremendous opportunity and 
great risk. The opportunity was to 
engage in a new manner with their 
members and make it easier for 
them to understand their healthcare 
coverage and get better access 
to care. As they were an analogue 
business, the move to digital was a 
fundamental shift. With that in mind, 
Kin + Carta needed to ensure that 
the member and community  
focus that earned the client its 
reputation was enhanced by this 
move to digital.

Approach
Together, the client and Kin + Carta 
took a member-centric approach 
from the get-go. In the initial phase 
of the partnership, the team took a 
wide lens and interviewed members 

across New York City and conducted 
focus groups to better understand 
how a mobile application might fit 
into the existing experience. Before 
a single line of code was written, we 
defined our target audience and 
aligned our metrics to the needs  
and desires of those members.  
To ensure continued alignment with 
those member needs, the Kin + 
Carta team consistently interviewed 
and tested its hypotheses and 
designs with members throughout 
development. Rather than releasing 
to the public all at once, Kin + Carta 
worked with the client and ran a 
series of Beta releases to identify 
both strengths and improvement 
opportunities for the product.

Outcome
The COVID-19 pandemic increased 
the urgency around helping 
members access care. Our team 
pivoted quickly and accelerated 
our launch to April 2020. Since 
launch, we have improved prospect 
and member communication 
through the development of a 
conversational toolkit, which 
allowed the client to connect with 
members during the pandemic. 
This omnichannel tool allows them 
to quickly adapt to their members’ 
preferences and behaviours, further 
expanding digital conversation 
experiences in voice, chat, 
messaging and video.

Link to product type / service: 

Strategy + 
Innovation

Product + 
Experiences

Cloud + 
Platforms

Data + AI

Managed 
Services

136,000+ 

users of the NY app as of 2022 

4+ star ratings 
in both iOS and Android 
app stores

Continually 
improving
features in development 
include a digital health 
incentive programme designed 
to increase plan awareness and 
use of preventative services

Industrials + Energy – 
Corteva 

Increasing crop yields with Corteva through a pioneering app

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23

330,000 

different crop yields 
estimated more accurately

25,000+ 

downloads

700% 

increase in app usage

Problem
We live in a world where it’s crucial 
to maximise the return we get 
from growing crops. The ability to 
estimate crop yields goes a long 
way to helping farmers achieve this, 
allowing them to plan, optimise their 
output and target problem areas. 
However, it can be difficult to make 
these forecasts and technology 
that relies on internet connectivity 
can be inoperable out in the fields. 
Long-standing client Corteva 
asked Kin + Carta to build a better 
solution.

Approach
We worked on creating an app that 
would give farmers the answers 
they needed through the use 
of mobile technology. Our team 
thought carefully about the data 
and technology that could deliver 
this through a simple-to-use app.  
We also considered how the app 
would be used offline and how to 
increase its functionality.

Outcome
Launched in summer of 2019, the 
Pioneer Seeds mobile app provides 
users with the ability to estimate 
crop yields by taking pictures of 
ears of corn. Efficiency is maximised 
with a multi-national code library 
that allowed Pioneer Seeds to be 
used on multiple products and in a 
variety of countries. 

Our team utilised an open source 
machine learning platform that 
growers can run offline, meaning 
they can estimate corn crop yield in 
the field where internet connectivity 
can be challenging. Firebase 
Analytics was used to track user 
behaviour and prioritise features.

Daily enhanced satellite imagery 
from Planet Labs also allows 
growers and seed reps to target 
problem areas. Since its release, 
over 3,000,000 satellite images 
have been viewed.

Growers can now scan bag tags to 
create planting events, reducing 
friction in data entry. This digital 
bag tagging feature was previously 
located in a separate app. New 
features released allowed the 
sunsetting of two older mobile apps. 

Pioneer Seeds is now the largest 
app that Corteva has launched. 
Farmers have estimated over 
330,000 different crop yields more 
accurately and further into the 
future than before, gaining insights 
up to two months before harvest.

Link to product type / service: 

Product + 
Experiences

Building a world that works better for everyone.

 
 
 
Case Study:

Case Study:

Financial Services – 
Santander 

Retail + Consumer – 
Toolstation 

Empowering Santander’s people to deliver leading digital experiences for customers

Building Toolstation iOS and Android applications using Flutter

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25

33% 

account growth  
in nine months

40% 

account  
nearshore 

Industry leading 

digital experiences

Problem
Like many banks, Santander 
identified a lot of potential in 
optimising its digital channel 
experiences. It had identified 
certain challenges in delivering 
digital journeys, leveraging data 
and consistently applying leading 
software and agile practices. To 
support with this, Santander sought 
a partner to deliver the experience, 
best practice and organisational 
know-how required to make a  
step-change in performance.

Approach
We used our skills, knowledge 
and experience to provide a 
highly effective product-led 
transformation of a well established, 
mature channel for the bank,  
Retail Mobile. 

Starting with assessing the current 
delivery practices, processes, ways 
of working and skills, we quickly 
designed and implemented a 
product operating model aligning 
cross-functional teams with the 
skills needed to deliver customer 
outcomes. We quickly delivered 
path-to-production improvements 
to reduce time to market and 
improve quality. We onboarded 
transformational leaders and 
ramped up squads across multiple 
digital channels, blending in 
nearshore team members to deliver 
high quality at scale.

Outcome
Santander now finds itself at the 
front of the pack in terms of a 
leading digital capability delivering 
high quality experiences for 
customers.

This is sustainable progress with 
an embedded team that has 
the confidence, knowledge and 
structure to continuously improve. 
Kin + Carta has now been asked 
to lead enablement for wider 
digital teams.

Link to product type / service: 

Strategy + 
Innovation

Product + 
Experiences

1.1 

million orders

£27m 

in revenue processed

4.8 

stars across Play Store 
 and App Store

Problem
Toolstation is on a mission to 
expand its business across Europe 
by providing a leading experience 
for customers on its digital 
channels. It chose Kin + Carta 
based on our deep expertise in 
this area. Our job was to ensure 
the multi-channel experience was 
seamless while driving customers 
up the value chain and giving trade 
credit customers VIP status.

Approach
We built a class-leading 
ecommerce app with a frictionless 
experience from search to order in a 
few clicks. Our team leveraged new 
technologies to scale and reduce 
maintenance costs (cross-platform 
tech powering the proposition).

We also created a valuable product 
that people actually want to use 
via research and insights from key 
target audiences.

Outcome
With aligned ways of working and 
a combined focus on speed-to-
value, our customer-centric teams 
delivered a robust experience that 
will scale with Toolstation as it goes 
from strength to strength.

In the UK, the app now accounts for 
10% of Toolstation’s sales and it is 
built to allow seamless international 
expansion beyond Netherlands, 
Belgium and France - the apps 
in those markets already take 
advantage of the single code base.

Link to product type / service: 

Product + 
Experiences

Building a world that works better for everyone.

 
 
 
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Case Study:

Case Study:

Transportation – 
Canadian National Railway  

Public Sector –  
Planning Inspectorate  

Providing a single, seamless digital experience to Canadian National 
Railway’s customers

Making the planning process better for everyone by enhancing the Planning 
Inspectorate’s service offering

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5 

16 

apps merged into one modern 
digital experience

weeks to Beta launch from  
start of project 

Problem
Amid growth and rising customer 
expectations, Canadian National 
Railway needed to deliver a single 
digital experience to customers 
looking to transport goods cost-
effectively and with less harm to the 
environment. It sought to show its 
customers that it was changing with 
the times and that it made doing 
business "easy." Kin + Carta was 
required to create a simple, intuitive, 
cohesive, customer-centric 
experience. One that provided 
painless interactions to those 
requiring transportation services 
spanning the Atlantic, Pacific and 
Gulf of Mexico.

Approach
The Kin + Carta team developed 
a responsive, web-based, front-
end application that allows users 
to track shipments on a map. Core 

functionality included the ability to 
search, track and view equipment 
or shipments. Users would be able 
to filter shipment status including 
details of current location and route.

Google Analytics was implemented 
to enable feature flagging, 
application logging and to localise 
the code base for three languages. 
The user experience was further 
enhanced by rich map functionality, 
the ability to subscribe to 
notifications and harmonisation with 
the existing eBusiness experience.

Outcome
A customer Beta was launched 
within 16 weeks after initial 
discussions. Within one week, the 
Alpha release was launched to 
customers, meeting a key end-of-
year milestone for the business. 

We established an automated 
deployment pipeline to enable 
faster production releases more 
often and also implemented front-
end analytics for the first time to 
enable real-time customer insights.

Link to product type / service: 

Product + 
Experiences

Cloud + 
Platforms

Data + AI

8 

working software releases in 
eight weeks

40% 

more points delivered  
per sprint
Removing  
barriers  

to enable teams to deliver  
on outcomes

Problem
Making a planning application in the 
UK can be a complicated process. 
This was accentuated by a digital 
offering that was no longer as 
efficient as the executive agency 
required and could result in errors. 
Development of this system needed 
agile practices and a range of 
expertise. The Planning Inspectorate 
wanted to work with an organisation 
to learn and understand industry 
best practice.

However, previous partners had 
struggled to understand Cloud 
Native and translate this to the 
existing process.

Approach
Kin + Carta partnered with the 
Planning Inspectorate to transform 
how the internal team worked 
and move to a service-oriented 
operating model for digital and data. 
Working as a blended team enabled 
us to evolve internal capabilities 
more effectively. We removed 
any siloed working practices so 
the solutions developed could be 
applied across multiple services. 
The revamped service will support 
modernising planning solutions to 
the cloud and change the focus 
to delivering real outcomes for 
all users.

Outcome
Teams are now delivering more 
value at a faster pace just weeks 
after handover. Improved team 
working includes information 
sharing and the reuse of software 
across Appeals, Applications and 
Back-Office services. We have 
also helped enhance user analysis 
and design, resulting in improved 
alignment of the solution from 
both a design and technical point 
of view. Overall, the Inspectorate is 
delivering a vastly improved service 
due to the changes that were 
implemented with the team having 
more transparent responsibilities 
and improved processes as well as 
greater creativity and proactivity.

Link to product type / service: 

Cloud + 
Platforms

Data + AI

Managed 
Services

Product + 
Experiences

Building a world that works better for everyone.

 
 
 
Business model

Why

As demand for transformative 
digital services accelerates,  
Kin + Carta is . . . 

28

What

Focused on mission-critical services in the key domains of digital 
transformation.

STRATEGY + INNOVATION

Digital investment 
planning

Technology

Building 
a world 
that works 
better for 
everyone.

 Read more about the digital 
transformation industry on pages 16 to 21

How

How we grow

There are four ways in which we scale  
Kin + Carta.

Services

Sectors

2929

Value generated for:
Shareholders
Scaling, profitable business with strong track record  
in a growing sector with robust ESG credentials.

Clients
Delivery and enablement of connected, efficient and 
effective digital transformation products and services.

Employees
Diverse, inclusive and equitable employee value 
proposition, learning and development, career paths,  
all with clear commitment to responsibility.

Partners
Technical innovation on partner technologies, co-
marketing thought leadership, and opportunity 
identification.

Communities
Offices as diverse as the communities they exist 
within, actively engaged in community engagement, 
philanthropy, and local charitable causes.

Environment
Triple bottom line commitment to measuring our impact 
on people, planet and profit as a globally certified B 
Corporation.

 Read our Section 172 statement on  
pages 93 to 99

MANAGED
SERVICES

Run, grow + 
optimise

Data

Experience

PRODUCT +
EXPERIENCES

Data-led intelligent 
experiences

Partners

Territories

 Read more about our strategy  
on pages 30 to 35

DATA + AI

Unlocking data
potential

CLOUD + PLATFORMS

Mission critical 
applications

 Read more about our domains and 
service lines on page 20

With technology partnerships

Accelerating go-to-market and innovating in partnership with Microsoft, 
Google and other leading technology partners.

 Read about our partnerships on pages 31 to 33

How we monetise our solutions

The significant majority of Kin + Carta revenue 
is time and materials consultancy delivered 
through agile methodologies. Service level 
agreements and recurring revenue is earned 
through managed services.

 Read more on page 20

How we use business as 
a force for good.

The first B 
Corporation listed  
on the London  
Stock Exchange.

 Read about Kin + Carta as a responsible business on 
pages 60 to 99

 Read about our values and culture on 
pages 40 to 43

Kin + CartaBuilding a world that works better for everyone.Strategic Reporti

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Our strategy 

There are four ways in which we grow Kin + Carta

Our strategy: Partnerships

Services

The buoyant digital transformation market is 
constantly evolving. Kin + Carta’s Chief Product 
Officers continually seek new opportunities to 
add complementary service lines and offerings 
to the portfolio of services that solve the 
most valuable problems in our clients’ digital 
transformations.

Sectors

We approach industry vertical growth by 
tracking sector maturity curves, acquiring 
key domain knowledge and experience and 
targeting a new industry with a repeatable high 
value proposition brought to market with key 
technology partners.

Partners

Kin + Carta’s partnership with Microsoft, 
Google and other leading technology partners 
allows us to innovate on the world’s leading 
technologies, accelerate go-to-market with 
co-branded marketing, and identify mutually 
valuable opportunities.

Territories

Geographic growth that brings access to a new 
market, clients, capability or technology.  
In FY22, Kin + Carta has expanded organically 
into new markets (Greece and Colombia) 
building from the ground up, and executed 
high quality acquisitions in Bulgaria, North 
Macedonia, and Kosovo.

Our partner strategy
Kin + Carta’s partner strategy of aligning ourselves with the continued growth of the hyperscalers — Google, 
Microsoft, and AWS — is diversifying our revenue, building new capabilities, and supporting our clients’ technology 
stacks. This top-line strategy will continue as “legacy application modernization remains a top 10 priority for CIO’s 
with 36% indicating increased investment for 2022”¹. During the year, we have also focused on working with our 
hyperscalers’ ecosystems. We have built relationships with partners that offer services aligned to our own, enabling 
them to act as referral or delivery partners as we compete with broader offerings. We expect continued growth in  
this area in FY23.

3131

Our partnerships can be categorised into three areas:

Platform Partners  

Product Partners 

Microsoft, Google Cloud and 
Amazon Web Services (“AWS”) – 
these are the public clouds that 
our clients want us to build their 
products in and with. 

Optimizely, Headless, Confluent, 
Commercetools, Contentstack 
and Contentful – these are the 
products our clients want us 
to implement, integrate and 
provide services around and 
are based or built on our cloud 
platform partners.

Technical and  
Referral Partners 
Apple, Nvidia, Adobe, Appian – 
these are the technical tools we 
use to create our solutions for 
our clients.

FY22 Partnership highlights:
•  Overall year-on-year channel revenue grew by 16% and an outstanding 
143% growth in revenue sold in our European region as it develops  
its maturity.

•  38% of Kin + Carta’s new business opportunities came from the partner 

channel, and we continue to prioritise its growth.

•  Kin + Carta was recognised with two Partner of the Year awards. We also 
achieved three specialisation designations and achieved or maintained 
managed partner status across portfolio and product partnerships.
 See page 91 for our environmental and social risk policy for client and partner engagements

 Read about our recent acquisitions on page 37

1. 

How to Start and Drive Your Modernization Strategy (Gartner) – May 2022

The Gartner content described herein, (the “Gartner Content”) represent(s) research opinion or viewpoints published, as part of a syndicated subscription service, by 
Gartner, Inc. (“Gartner”), and are not representations of fact. Gartner Content speaks as of its original publication date (and not as of the date of this Annual Report and 
the opinions expressed in the Gartner Content are subject to change without notice.

Building a world that works better for everyone.Strategic Report 
 
 
Our strategy 

continued

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Our strategy: Partnerships continued

Platform partner FY22 highlights

Platform partner FY22 highlights

•  Our revenue grew 14% year-on-year globally for the 

•  Microsoft revenue grew by 77% in the UK, bringing 

Google Cloud channel. 

•  We saw significant Google portfolio expansion in our 
UK market, with over 350% growth year-on-year.

•  We diversified our revenue evenly across three  
Kin + Carta service lines: Data + AI, Cloud + 
Platforms, and Product + Experiences. Notably, we 
earned our first revenue from machine learning work 
across three different clients, which we expect to 
increase in FY23.

•  We achieved two "Partner Specializations" in Google 
Partner Advantage and in Application Development 
and Data & Analytics, demonstrating proven 
expertise and success in building customer solutions 
using Google Cloud Platform (“GCP”). 

•  We maintained the status of being a Google Cloud 
Premier Partner, reflecting our teams’ ability to 
maintain the highest knowledge, support, and 
ingenuity standards when working with Google  
Cloud products. 

the region into sharper strategic focus going forward. 

•  Kin + Carta won the US “Sustainability Changemaker” 
Partner of the Year award. This category recognises 
a partner organisation that excels at providing 
innovative and unique services or solutions based 
on Microsoft technologies that help customers solve 
challenges of sustainable digital transformation. 
We won this award due to various achievements, 
including our support for Microsoft Cloud for 
Sustainability and future pipeline projects that help 
Microsoft clients realise their sustainability initiatives.

•  We achieved our first "Advanced Specialization" for 
Microsoft Azure. Advanced Specializations validate 
a solution partner’s deep knowledge, extensive 
experience, and expertise. Only partners that meet 
stringent criteria around customer success and staff 
skilling, as well as pass third-party audits, can earn 
an Advanced Specialization. 

•  We hold two “Solution Partner Designations” for 

Azure Data and AI and Digital and App Innovation. 

•  We maintained our Microsoft “Managed Partner” 

status in the US and UK.

• 

159% growth in our Headless / Amazon Web Services 
("AWS") portfolio in the US as our strategic focus on it 
increases. 

• 

•  Kin + Carta achieved AWS Advanced Tier Services 
Partner status; we became an official “managed 
partner” and were certified as an AWS Public Sector 
Partner in government and nonprofit. The AWS 
Advanced Tier Services status is only awarded 
to organisations that are proven to leverage 
skilled teams of certified technical professionals, 
who demonstrate expertise in AWS, and provide 
exceptional customer experiences. These accolades 
validate Kin + Carta’s credentials and technical 
expertise in the market to create seamless, 
innovative digital transformation for our clients 
using AWS. 

•  As we start FY23, we continue to grow our pool 
of AWS-certified professionals specialising in 
AWS competencies such as AWS Lambda, Digital 
customer experience software, and Internet of Things 
("IoT") Services. 

S
t
r
a
t
e
g
i
c
R
e
p
o
r
t

33
33

In October 2021, we were named Optimizely’s 
“Partner of the Year” in the UK and Ireland. The 
Partner of the Year Award honours top-performing 
partners that have demonstrated outstanding 
business performance and excellence in the sales 
and delivery of Optimizely solutions. 

•  Kin + Carta is the only Optimizely partner globally 

with three “Optimizely MVPs” — individuals who bring 
their experience in technology and business forward 
in the spirit of open exchange of knowledge and 
creativity. 

Headless

•  Kin + Carta worked to meet another stringent set of 
certification and compliance standards to become 
a MACH Alliance member (Microservices, API-first, 
Cloud Native, and Headless). 

•  We were the first certified B Corp to join this group 

of independent technology companies dedicated 
to advocating for open, best-of-breed technology 

ecosystems. 

Building a world that works better for everyone.

 
 
 
 
Our strategy 

continued

Acquisition integration and  
value acceleration

34

Scaling a modern software delivery platform 
with a single mission: building a world that 
works better for everyone

Buy a location, 
capability, sector or 
partnership
Unlock a new market of clients or talent 
through acquisition

Invest in our Kin and  
our Carta
Utilise the returns from the acquisition to 
enhance the Carta while providing new 
opportunities and career pathways for our 
Kin – geographic mobility, new technical 
capabilities, broader range of clients and 
partners

Implement the Carta
Common platforms including 
Growth, Services, People, 
Responsibility, Operations and M&A

The Carta

Our six platforms provide globally aligned shared services, systems and business processes for the benefit of our 
existing trading regions and act as a key accelerator for new acquisitions.

Platform

Value created

3535

Growth Platform
Global sales, marketing, and partnerships, 
driving Kin + Carta’s growth, market 
position and penetration among key target 
audiences and industry sectors. 

For clients: Trusted, outcome-based relationships.

For partners: Increased value through mutually beneficial value exchange.

For shareholders: A systematic approach to driving organic net  
revenue growth. 

Services Platform
Innovation, go-to-market and scaling of 
business critical digital transformation 
service lines enabled by a global 
operating model that drives value and 
champions craft.

People Platform
Industry-leading employee value 
proposition and experience with clear 
career paths and progressive learning and 
development #foreveryone. 

Responsibility Platform
Initiatives focused on enabling an 
inclusive, accessible and sustainable 
business, with positive impact for clients, 
employees and other key stakeholders, 
including the communities within which 
we exist.

Operations Platform
Shared service functions, including 
legal, finance, HR operations, 
Connective Digital Services (IT) and 
business intelligence.

M&A Platform
Identifying, acquiring and integrating 
key acquisition target businesses or 
intellectual property.

For clients: Specialist, connected, domain and sector leadership.

For partners: Borderless craft opportunities and increased  
leadership paths. 

For shareholders: Increasing market differentiation and improving gross 
margins. 

For clients: The best digital talent in the market. 

For our people: Continuous learning and development with clear career 
paths in diverse and inclusive business.

For communities: Diverse recruitment for under-represented 
communities.

For shareholders: The specialist talent to scale the business globally. 

For clients: A progressive environmental, social and corporate governance 
("ESG") partner that reflects their values and commitments.

For our people: Increased employee engagement and belonging, critical 
as a talent attractor.

For communities: Supporting responsible business and positive  
impact initiatives.

For shareholders: Substantiation of Kin + Carta’s sustainable investment 
credentials.

For our Executives: Integrated commercial and operational data to drive 
informed decision-making.

For all commercial partners: Increasing efficiency of business relations.

For acquisitions: A critical enabler of M&A evaluation, diligence  
and integration.

For shareholders: Reducing risk and increasing operating margins. 

For acquisitions: Positive acquisition experience and value-adding 
integration.

For shareholders: Value generation through inorganic growth.

Kin + CartaBuilding a world that works better for everyone.Strategic ReportOur strategic priorities

In 2022, as we built the foundations of Kin + Carta, our strategic priorities  
were focused on the Carta, a collection of shared platforms that drive efficient 
growth and accelerate the integration of acquisitions. 

Link to KPIs: 

1

 Like-for-like net revenue growth at constant currency

2  Adjusted operating profit margin

3  Net revenue predictability

4   Number of £1 million clients

5  Employee net promoter score

6  Mean gender pay gap

36

3737

Growth

Services 

People

Responsibility

Operations

M&A

Global sales, marketing, and 
partnerships, driving Kin + Carta’s 
growth, market position and penetration 
among key target audiences and 
industry sectors.

Innovation, go-to-market, and scaling of 
business-critical digital transformation 
service lines enabled by a global 
operating model that drives value and 
champions craft.

Industry-leading employee value 
proposition and experience with clear 
career paths and progressive learning 
and development #foreveryone.

2022 objective
Increase resilient and recurring revenue 
by launching a partnership-aligned 
managed service offering; deepening 
partner relationships and increasing 
managed service revenue.

2022 objective
Embed and leverage the new global 
operating model to support the delivery 
and continued innovation of service 
offerings; increasing organic revenue 
by 20%.

Progress this year
Global and regional leadership has 
been appointed to drive the managed 
services proposition, refine the 
operating model and accelerate 
scale through partner-alignment and 
nearshore delivery. 

Global managed services revenue is 
approximately 5.5% of net revenue 
for FY22. It is approximately 1% of net 
revenue in the Americas, and 15% of net 
revenue in Europe. Revenue overall for 
FY22 grew (370% in Americas, and 14% 
in Europe).

Progress this year
Global organic revenue increased 
by 37%. Business-critical digital 
transformation service lines, service 
offerings, and practices have been 
refined and aligned to a global 
operating model.

Processes for identifying new service 
offerings have been established to 
ensure ongoing innovation.

2022 objective
Establish an internal learning and 
development brand MVP ("minimum 
viable product") by creating a 
programme for two entry-level new hire 
cohorts, reshaping the profile of our 
workforce. In addition, launch multiple 
learning paths for more experienced Kin 
to continue delivering on our EVP.

Progress this year
Our Kin Accelerator Programme ("KAP") 
exceeded expectations with a total 
of seven cohorts launched globally in 
FY22. KAP was a profitable path to bring 
diverse, junior talent to the organisation. 

We launched an additional training 
curriculum for existing employees – 
People Leader training was provided 
across our practices, service lines,  
and platforms. 

Initiatives focused on enabling an 
inclusive, accessible and sustainable 
business, with positive impact for clients, 
employees, and other key stakeholders 
including the communities within which 
we exist. 

2022 objective
Measure and improve inclusivity, 
accessibility and sustainability in all 
service lines, ensuring client work is 
delivered through responsible methods.

Progress this year
The Responsibility Platform was 
established and organised around 
Inclusion, Diversity, Equity and 
Awareness ("IDEA"), philanthropy and the 
environment. Positive impact project 
scoring, and service line engagement 
was activated. 

A Responsible Business Bootcamp with a 
focus on IDEA has been implemented for 
employee onboarding. This ensures that 
all employees have an understanding of 
our IDEA values and shows them which 
affinity groups and support systems are 
available to them. 

Ambitious responsibility goal completed, 
becoming the first publicly traded B Corp 
on the London Stock Exchange.

Shared service functions, including legal, 
finance, HR operations, Connective 
Digital Services (IT) and business 
intelligence.

Identifying, acquiring and integrating 
key acquisition target businesses or 
intellectual property.

2022 objective
Improve ‘digitised’ maturity state, 
by completing core Kin + Carta 
(excluding new acquisitions) Force, 
Business Intelligence ("BI") and Human 
Resources Information System ("HRIS") 
implementations in partnership with the 
Regions for efficient delivery and higher 
operating margin.

Progress this year
The initial roll out of two financial and 
operational software applications 
– Planful and Force – has been 
implemented in the Americas and Europe 
(excluding FY22 acquisitions) improving 
maturity in the Americas and Europe.  

BI was improved and legal processes 
were digitised. Supplier Management and 
Employee Experience ("EX") processes 
were automated. Launched our new 
global HRIS, which replaces disparate 
systems and unites our processes.

Single sign-on was implemented on core 
systems. Operating profit and operating 
expenditure as percentage of net 
revenue increased year-on-year.

2022 objective
Establish a global M&A platform that 
acquires and integrates new businesses, 
and grows nearshore headcount to 25%.

Progress this year
The M&A Platform was established, 
acquiring nearshore European delivery 
business, Melon Group. The business is 
located in Bulgaria, Kosovo and North 
Macedonia and adds 300 nearshore 
employees taking nearshore headcount 
to 29%.

The remaining 50% interest in Loop 
Integration was acquired, expanding 
commerce capabilities, along with 
Octain, which provides clients 
advanced insight, predictions and 
recommendations governed by socially 
responsible AI principles.

Link to KPIs

1

  2   3   4

Link to KPIs

1

  2   3   4

Link to KPIs

5   6  

Link to KPIs

5   6

Link to KPIs

2  

Link to KPIs

1

Read more about our KPIs on  
pages 48 to 50

Kin + CartaBuilding a world that works better for everyone.Strategic Report 
Our strategic priorities 

continued

In 2023, with the foundations of Kin + Carta established and the business moving 
from transformation to scaling profitable growth, the structure of our strategic 
priorities evolves for the new financial year.

38

Optimise the foundation

Data and process efficiency

Optimise and enhance the global systems that drive operational efficiency

Focus on core

How we win

Client success

Kin success

Optimise brand positioning to 
supply and demand conditions

Focus on strategic account 
growth and delivery standards

Develop craft and delivery skills 
through the Communities of 
Practice closest to the work

Focus on what clients need next

Unlocking the 
value of data

Increase global revenue from 
data consultancy, services,  
and delivery

Sustainability 

Global delivery 

Operationalise new commitment 
to help our clients save 1,000,000 
 by 2027
tonnes of CO
²

Scale distributed delivery, 
increase nearshore delivery  
and explore offshore M&A

3939

Kin + CartaBuilding a world that works better for everyone.Strategic ReportAligning purpose, values, 
strategy and culture

Our values

Building a world that works better for everyone. 

40

Connection 

Our connections enable us to 
build and to transform; to be 
more than the sum of our parts.

A connective mindset never 
stops learning; it brings the right 
mind to the problem, and acts 
as a multiplier to the outcome.

Courage

Every single day.

This is the value that 
strengthens us to believe in 
better, and be brave enough to 
recognise that change starts 
from within. 

Compassion

If empathy can be passive, 
and altruism self-serving, 
compassion is active.

It is our decision to do 
something, to stand for 
something and make a positive 
impact that defines us.

Our promise

Connective
Connection drives 
transformation

This is our "how", our value multiplier, 
and how we create better business 
outcomes for our clients.

Our blended model draws on 
data, technology and experience 
specialists to create the four 
connected outcomes of innovation, 
modernisation, enablement and 
optimisation.

This isn’t by chance.

Unlike many of our competitors, 
our structures and platforms are 
designed to deploy borderless 
connections for the benefit of our 
clients, rather than a dependency 
on clients to nurture alliances and 
share knowledge between holding-
group business units.

A connected world. No dead ends. 
No full stops.

Kin + Carta was founded with a 
unifying perspective; the more 
connected we are, the stronger 
we are. This is our first value:  
Connection.

Adaptive
Adaptability drives resilience

Responsible
Responsible business matters

4141

Innovate at the speed of demand. 
Build technology ecosystems 
that scale. Democratise data to 
release value.

Making these choices together 
allows us to navigate complex 
new tech frontiers without losing 
touch of what makes an everyday 
difference:

Easier.
Faster.
Connected.

Our empowered teams value agility, 
craft, quality and effectiveness. We 
challenge by being open to the idea 
that there may be another way, not 
a blinkered belief that our way is the 
only way.

Progress advances further 
than petulance, collaboration 
is a baseline and momentum is 
measurable.

To deliver our pathfinder promise 
at a global scale, we partner with 
the brands that are building the 
infrastructure of tomorrow, today. 

In parallel, we build and acquire 
new capabilities, technologies and 
locations, enabled by the Carta, 
a platform ecosystem that drives 
scalable growth and invests back 
into our Kin.

Better doesn’t stand still.

To think differently; to take our 
clients by the hand and lead them 
into the unknown, we have to show 
Courage.

We believe that business should be 
used as a force for good.

Today’s digital platforms, products 
and experiences need to be 
designed and built with a moral 
compass at the centre.

Inclusion and Diversity isn’t a 
programme, it’s an imperative and a 
competitive advantage.

Everyone has the right to be 
themselves and to bring themselves, 
to be respected equally for who 
they are. To live, work, and enjoy 
a safe and nurturing community 
that values and supports them. 
Everyone.

Our work must be as inclusive as 
our workplaces, and our workplaces 
must be as diverse as the 
communities they exist within.

We have to hold ourselves to 
account. 

Kin + Carta is a certified B 
Corp, meeting high standards of 
verified social and environmental 
performance, public transparency, 
and legal accountability to balance 
profit and purpose.

The ability to see beyond our own 
lived experiences and recognise 
those of others is at the heart 
of our final Kin + Carta value 
Compassion.

Kin + CartaBuilding a world that works better for everyone.Strategic ReportAligning purpose, values, 
strategy and culture continued

Culture
Across Kin + Carta, we make a significant investment in creating a value-based 
environment that supports and develops our people. These values enable our people 
to thrive in their work and build strong client relationships, while also creating an 
environment that fosters collaboration and the support of our communities.

42

Our employee value proposition ("EVP") is focused on enhancing culture and employee experience.

Purpose
& Culture

Professional
growth

Personal
wellbeing

Recognition
& Reward

 See pages 65 to 71 for further detail on our EVP and matters relating to our people

4343

Monitoring our culture

We monitor culture to understand 
behaviours and sentiment 
throughout Kin + Carta and provide 
an opportunity to address any 
misalignment with the intended 
culture. Our mechanisms for 
monitoring culture include:

•  Group and Regional Chief 

Executive Officer office hours 
that allow any Kin to drop in for 
a video conference conversation 
to discuss any topic of their 
choosing. This helps maintain 
alignment between our senior 
leadership and the wider 
workforce.

•  Half-yearly employee engagement 

("eNPS") and diversity and 
inclusion surveys (see page 50 for 
information on our eNPS).

•  Kin Council dedicated to listening 
to the voices of employees and 
making changes. Our Kin Council 
is formed of people from across 
the business who help to inform 
us of employee sentiment on 
matters relating to key decisions 
and internal projects across  
Kin + Carta. This maintains 
alignment between our culture, 
values and delivery of our 
strategy. A key achievement of 
the Kin Council this year was 
clarifying and influencing the 
hybrid working policy.

An award-winning workplace

We take great pride in receiving company awards that showcase our 
successes in areas such as workplace and culture, and technical areas, such 
as product and service development.

Examples of how we are embedding this for our people include: 
Purpose and culture

•  Providing opportunities 

•  Enabling and supporting external 

connections.

• 

Intentionally facilitating a 
borderless organisation.

Professional growth

•  Kin Accelerator Programmes 

globally. 

•  Leadership programmes for 
women and minorities. 

for employees to work on 
meaningful projects and 
on-the-job coaching that allows 
them to enhance and apply their 
skills.

Personal wellbeing

promoting positive mental 
health, offering wellbeing tips 
and resources.

•  Paid therapy sessions and 

mental health first aider training 
to support colleagues’ mental 
health. 

•  Health scheme to encourage 

Recognition and reward

healthy living.

•  Hosting a range of talks and 

webinars with external experts 

•  Global pay equity programme.

• 

Increasing the pool of employees 
eligible for LTIP awards.

How our values and culture contribute to the success of our strategy
Our values and culture help us deliver our brand promises of being connective, adaptive, and responsible, and 
our purpose to build a world that works better for everyone. Through our values, promises and purpose, we 
use our global organisation as a force for good to deliver innovative digital products and services across data, 
technology and experience throughout our Regions, with our clients and inside our communities.

Kin + CartaBuilding a world that works better for everyone.Strategic ReportChief Executive Officer’s  
review

44

Kelly Manthey

Chief Executive Officer

The foundations of 
our global digital 
transformation 
consultancy are now 
well established, 
enabling profitable 
and sustainable 
growth across new 
and established 
trading regions.

Market growth 
Kin + Carta’s pure-play focus 
on the business-critical digital 
transformation sector positions 
us for continued growth during a 
period of economic volatility. 

With the DX sector forecast to 
continue growth at a CAGR of 
over 20% (2022-30), the rate 
of client DX spend is expected 
to maintain its velocity during a 
period of economic disruption. 
Gartner research indicates that 
"94% of CEOs want to maintain or 
accelerate the already intense pace 
of digital transformation sparked 
by the pandemic, and 70% of CFOs 
expect digital technology to get 
more funding, with the imperative 
for organisations being placing the 
right digital bets at the right cost."1 

Strengthened 
foundations
The foundations of our global digital 
transformation consultancy are now 
well established, enabling profitable 
and sustainable growth across new 
and established trading regions. In 
the first half, the divestment of the 
remaining non-core businesses 
completed our transformation 
to become a DX specialist. The 

proceeds of those divestments 
were invested in the acquisition 
of three pure-play DX businesses: 
software engineering consultancy, 
Melon Group, commerce 
consultancy, Loop Integration, and 
responsible AI platform, Octain. 
These acquisitions added new 
talent funnels and high value 
capabilities to satisfy the strong 
demand we see from our clients. 
Alongside Melon Group's footprint 
in Bulgaria, North Macedonia and 
Kosovo, additional talent funnels 
were organically built in Greece 
and Colombia to serve our clients' 
demand for blended domestic and 
nearshore teams at a competitive 
price point.

Our go-to-market service 
lines, shaped to solve the most 
challenging DX problems, have been 
aligned to one global operating 
model, delivering innovation, 
modernisation, enablement and 
optimisation outcomes to our 
clients efficiently and consistently.

To ensure continued access to the 
highest quality digital talent,  
Kin + Carta’s Employee Value 
Proposition ("EVP") was reimagined 
for hybrid working, keeping attrition 
below market benchmarks in all 

1  Source: 2022 Gartner CEO and Senior Business Executive Survey, Gartner webinar poll: CFOs 

2022 Playbook for Enhancing Profitability and Driving Digital Acceleration, 2021 Gartner 
Candidate Panel Survey, Gartner Supply Chain's 2021 Customer Expectations Survey 
© 2022_Gartner, Inc. All rights reserved. CTMKT 1879401

4545

Regions, and the Kin Accelerator 
Programme ("KAP") was established 
for entry-level training and 
deployment.

Investment in the processes, 
platforms and systems that 
increase operational efficiency, 
notably Enterprise Resource 
Planning ("ERP"), Human Resources 
Information System ("HRIS"), and  
Kin + Carta’s Operations Platform 
will drive improvements in operating 
margin as we scale globally, and 
remain an investment focus for FY23 
and beyond.

I am especially proud that our 
commitment to responsible 
business continued to scale through 
client and partner sustainability 
initiatives, achieving recognition as 
the first B Corp on the London Stock 
Exchange, and winning Microsoft’s 
2022 “Sustainability Changemaker” 
Partner of the Year Award.

Continued growth
Last year we outlined a plan to 
leverage four dimensions of growth 
through services, partnerships, 
geography and industry sectors, 
and I am pleased to share that the 
successful execution of this plan 
in FY22 has underpinned 48% net 
revenue growth year-on-year to 
£190.3 million (37% like-for-like). 

In our trading regions, Americas’ net 
revenue grew 55% year-on-year 
(49% organic) to £132.2 million and 
Europe net revenue grew 33%  
year-on-year (27% organic) to  
£58.1 million. We saw continued 
growth from the partner channel 
(38% of new business opportunities 
in FY22) and scaling deal values as 
strategic combinations of service 
lines, technology partners, and 
industry sector knowledge build 
resilient revenue through long-term 
client partnerships. FY22 saw the 
largest DX deal in Kin + Carta’s 
history with a $90 million contract 
in the financial services sector. 

A record year-ending backlog 
of £96 million, up 35% year-on-
year, underlines continued strong 
demand across all service lines, 
technology partnerships and 
industry sectors, positioning us well 
to continue the momentum of this 
growth. In FY21, we announced that 
we expected to double organic net 
revenue by FY25. A year later, I am 
pleased to share that we are on 
track to deliver this milestone by 
FY24, a year ahead of schedule.

This year, we achieved 65% 
year-on-year growth in adjusted 
profit before tax from continuing 
operations to £17.1 million (FY21: 
£10.3 million), setting the scene 
for the next phase of Kin + Carta’s 
scaling story.

Scaling profitably and 
responsibly 
In FY23, we will continue investment 
in the foundational systems, 
platforms and processes that 
further enhance operational and 
cost efficiency. 

We will enhance our core, focusing 
on the connected relationship 
between service line (e.g. Kin + Carta 
Cloud + Platforms), technology 
partner (e.g. Google), and industry 
sector (e.g. healthcare); a key driver 
of resilient revenue, client growth, 
and differentiation. At a time of 
disruption for our clients, we will 
maintain and enhance the delivery 
experience that enables our 
clients’ success, and the employee 
experience that has proven to 
attract and retain the world’s 
leading digital talent.

The importance of data 
transformation services will 
continue to rise. Kin + Carta’s 
investments ahead of the curve 
are well placed to build intelligent 
enterprises, enabling our clients 
to democratise their data, realise 
the value of their data assets and 
deliver market-differentiating data-

driven experiences. For example, 
in the last year, our data centre of 
excellence has worked with a global 
coffee retailer to help it understand 
its data across loyalty, supply 
chain, commerce and marketing. 
Operating across this data 
spectrum allows Kin + Carta  
to deploy the value chain, cross-
selling service lines, accessing new 
areas of the client’s business and 
building resilient revenue within 
strategic accounts.

In FY22, we expanded our nearshore 
presence to complement our 
domestic capabilities and provide 
more options for our clients. 
When we diversify the delivery 
mix by incorporating nearshore 
capabilities, experience tells us 
that client budgets stretch further, 
engagement lifecycles expand, and 
high-value domestic resources 
are freed to start new projects. 
Consequently, accelerating 
nearshore delivery remains a 
significant opportunity to better 
serve our clients while enhancing 
our margins.

Our FY23 M&A ambitions expand to 
evaluate offshore delivery; a third 
lever to scale high quality managed 
services that grow and run our 
clients’ products and services.  
Our increasing value to clients will 
be the blend of domestic, nearshore 
and offshore delivery options 
configured to their evolving needs. 
In addition, we continue to target 
acquisitions that will provide us 
further geographic scale, new digital 
capabilities, and the potential for a 
transformative deal, underpinned 
by robust processes for deal 
identification and evaluation.

As architects and engineers of 
digital transformation, we have a 
central role to play in our clients’ 
sustainability journeys. In FY23, 
we are making a new commitment 
to our clients as we help them 
deliver on their ESG agendas. 

Kin + CartaBuilding a world that works better for everyone.Strategic Report4747

Chief Executive Officer’s  
review continued

Growth execution
The foundation for growth is 
established, thanks in no small part 
to my predecessor, J Schwan, who 
had the vision and execution to lead 
the transformation of Kin + Carta 
into the global, B Corp certified, 
digitally native DX consultancy that 
drives our clients’ success today. As 
we now take the business beyond 
transformation to scaled profitable 
growth, it is the strength and depth 
of our leadership team, the talent 
and diversity of our people, and the 
calibre of our clients that fill me with 
confidence and excitement for the 
path ahead. 

Now we build. We build a higher 
standard of consultancy with the 
success of our clients and our 
people at its core. We build the 
products, services and innovation 
that our clients need next. We 
build responsibly, upholding our 
environmental and sustainability 
commitments.

It is my honour to lead Kin + Carta 
forward as we build a world that 
works better for everyone.

Kelly Manthey

Chief Executive Officer

12 October 2022

Europe

The integration of the two separate 
UK businesses (the prior Create and 
Connect pillars) was completed 
in FY22. In FY23, we now have one 
UK trading legal entity, one set of 
employee and client contracts, a 
single instance of our ERP platform, 
integrated functional teams (e.g. 
sales, finance and operations) and 
integrated delivery practices. This 
Integration Playbook will be used 
again as we integrate Melon Group 
into the European business.

In FY22, the region saw net revenue 
increase 33% year-on-year (27% 
organic) to £58.1 million, with 15 new 
clients driving 18% of net revenue. 
UK Public Sector grew to 6% of net 
revenue in FY22, forecast to double 
in FY23 following notable multi-year 
commitments and the winning of 
six new government departments. 
Financial Services continued to 
scale, closing FY22 with a  
£6 million, 12-month commitment 
from Santander for Kin + Carta to 
run and optimise retail and business 
banking mobile applications.

Executing on our global delivery 
strategy, the acquisition of Melon 
Group brought a 300-strong team 
of high quality, margin-efficient web, 
mobile, and data specialists working 
across Bulgaria, North Macedonia 
and Kosovo, to bolster regional 
capacity in line with demand, and 
in addition to organic expansion in 
Greece.

46

We pledge to help our clients 
save 1,000,000 metric tonnes 
of CO2 by FY27 through the 
implementation of progressive 
green computing, responsible and 
sustainable technology practices, 
cloud migration services and the 
measurable decarbonisation of our 
clients’ digital estates.

Championing innovation for our 
clients during a downturn is an 
accelerant to their recovery that 
we shall continue to deliver. In FY23, 
investment will continue in service 
line, technology partnership and 
industry vertical innovation as we 
push new technology horizons. 

Regions
Americas

FY22 was a year of accelerated 
growth for our Americas region.

Strong demand drove regional net 
revenue growth of 55% year-on-year 
(49% organic) to £132.2 million, with 
31 new clients added, nine with an 
annual run rate over $1 million. In line 
with our global delivery strategy, 68% 
of new hires in the Americas region 
were in the Latin America territory, 
bolstering nearshore delivery 
capability, including 77 Kin in our 
newest office in Bogota, Colombia.

Industry sector progress included 
continued scaling of agriculture, 
notable gains in financial services 
(including a record $90 million 
contract), and innovative work in 
retail and quick service restaurants. 
Acquisition of the remaining 50% 
of joint-venture Loop Integration 
boosted commerce capabilities, 
while the IP acquisition of 
Octain artificial intelligence ("AI") 
accelerated our clients’ paths to 
unlocking the value from their data. 

Following a comprehensive search 
and selection process, Adam 
Hasemeyer, formerly President 
of Kin + Carta’s West Territory, 
has been appointed Group Chief 
Executive Officer, Americas. 

Kin + CartaBuilding a world that works better for everyone.Strategic ReportKey performance indicators

Our strategic priorities:

We use a broad range of financial and non-financial measures to monitor our progress 
in delivering our strategy to create long-term sustainable value for our stakeholders.

Growth

Services

People

Responsibility

Operations

M&A

48

4949

1   Like-for-like net revenue growth at 

2  Adjusted operating profit margin1, 2

3  Net revenue predictability1

4 Number of £1 million clients1

constant currency1

2022

2021

13%

37%

2022

2021

9.9%

9.5%

2022

2021

76%

71%

2022

2021

40

30

Definition
Like-for-like net revenue growth at constant currency 
indicates the increase of net revenue compared to 
the previous year excluding any acquisition effect 
during the current year and at constant currency rate 
of exchange. This measure identifies the underlying 
net revenue growth trend. This excludes the impact 
of the Loop Integration and Melon Group acquisitions 
in February 2022 and May 2022 respectively and 
the annualisation effect of the Cascade Data Labs 
acquisition in the prior financial period. Like-for-like 
net revenue is presented at a constant currency rate 
of exchange in order to neutralise any fluctuations 
generated by foreign exchange movement during 
the year. 

Progress this year
Last year, we outlined a plan to leverage four 
dimensions of growth through Services, Sectors, 
Partners and Territories and the successful execution 
of this plan in FY22 has driven organic net revenue 
growth of 37% year-on-year.

Definition
Percentage of adjusted operating profit over net 
revenue. Adjusted operating profit margin is the 
measure used by the Global and Regional Leadership 
Team to evaluate Kin + Carta’s performance and 
allocate resources.  

Definition
A measure that shows net revenue generated by 
those clients with a tenure of three years or more. 
Revenue tends to be more predictable when derived 
from clients with longer tenures.

Definition
A measure that shows the number of clients from 
whom Kin + Carta generates more than £1 million 
revenue individually in each financial year. These  
are key clients who contribute materially towards  
our growth.

Progress this year
Compared to FY21, the higher adjusted profit is due 
to revenue growth and managing our cost base, 
resulting in a decrease in total operating expenses as 
a percentage of net revenue.

Progress this year
Having focused on growing long-term established 
relationships with our top clients, some £144.0 million 
(76%) of our net revenue comes from existing  
clients who had a tenure of three years or more  
(2021: £92.8 million / 71%).

Progress this year
In 2022, there were 40 clients from whom Kin + Carta 
generated more than £1 million revenue individually 
(2021: 30). This diversity provides a robust foundation 
for growth.

Link to strategic priorities

Link to strategic priorities

Link to strategic priorities

Link to strategic priorities

Link to risks

1

  3   12

Link to risks

1

  2   5   6   10

1  Continuing operations only. Continuing operations exclude the results of Incite Marketing Planning Limited, Incite New York LLC, Edit Agency Limited, 

Relish Agency Limited, The Health Hive (US) LLC, The Health Hive Group Limited and subsidiaries, and Pragma Consulting Limited (note 8). 

2  Adjusted results exclude adjusting items to enhance understanding of the ongoing financial performance of the Group. Adjusting items comprise: 

costs related to acquisitions, fair value gain from deemed sale on step acquisition, costs related to the Company’s Defined Benefit Pension Scheme, 
restructuring and other charges, interest income, gain or loss on disposal of subsidiaries and the tax charge / credit related to these items (note 7). 

Link to risks

1

  3   4   6

Link to Risks:

Link to risks
3   4   6

1

 Economy and volatility

6  Scalability

11  Laws and regulations

2  Our people

3  Growth

7  Information, cyber security and systems

12  Pandemic shocks

8  Data protection

13  Legacy Defined Benefit Pension Scheme

4  Client concentration

9  Being a responsible business

14  Financing

5  Integration

10  Operational resilience

Kin + CartaBuilding a world that works better for everyone.Strategic ReportKey performance indicators  

continued

Chief Financial Officer’s  
review

50

5  Employee Net Promoter Score 

6 Mean gender pay gap1

("eNPS")1

2022

2021

+32

+21

2022

2021

18%

14%

Definition
eNPS is based on employees’ likelihood to recommend 
Kin + Carta as an employer. We believe employee 
engagement is an indirect measurement of both 
employee happiness and business performance. 
Measuring engagement ensures that, as the firm scales 
globally and acquisitions are integrated, we have a 
consistent way to track the overall wellbeing and 
collective feeling of our employees. 

Progress this year
Our eNPS score has increased markedly in FY22, from 
+21 to +32, with increases seen across both Regions. 
As a result, we have surpassed our target for the year 
of +25, and are approaching our longer-term goal of 
+35. While mindful of fluctuations in this metric in 
line with economic cycles, we are confident that we 
will continue to see improvements in our eNPS as we 
grow and provide further development opportunities 
for our Kin.

Definition
An equality measure that shows the difference in 
average earnings between women and men.

Progress this year
FY22 has seen a deterioration in our gender pay 
gap of 4ppts, largely driven by the need to recruit 
engineers quickly to meet demand, which has 
affected the gender demographic and fee scales of 
the appropriate talent.

Link to strategic priorities

Link to strategic priorities

Link to risks

2   5   6   9

Link to risks

2   9  

1  Continuing operations only. Continuing operations exclude the results of Incite Marketing Planning Limited, Incite New York LLC, Edit Agency Limited, 

Relish Agency Limited, The Health Hive (US) LLC, The Health Hive Group Limited and subsidiaries, and Pragma Consulting Limited (note 8).

2  Adjusted results exclude adjusting items to enhance understanding of the ongoing financial performance of the Group. Adjusting items comprise: 

costs related to acquisitions, fair value gain from deemed sale on step acquisition, costs related to the Company’s Defined Benefit Pension Scheme, 
restructuring and other charges, interest income, gain or loss on disposal of subsidiaries and the tax charge / credit related to these items (note 7). 

5151

Chris Kutsor

Chief Financial Officer and 
Chief Operating Officer

Group net revenue from continuing operations of £190.3 million was up 
48% on the prior year, driven by strong growth in both Regions. Organic net 
revenue at constant currency rates was up 37%. Acquisitions in the financial 
year added £7.4 million of net revenue (annualised c. £18 million) and 
favourable currency movements contributed a further £4.2 million of the net 
revenue increase. 

Adjusted operating margin from continuing operations was 9.9% for the 
period (FY21: 9.5%), inclusive of a net £0.4 million increase in expense 
associated with the accounting policy change on SaaS software 
implementation costs adopted in the period. The Company is continuing 
to invest in core operations systems using SaaS software, which will have 
an adverse impact on EBITDA in FY23 of c. £1 million when compared to the 
previous accounting treatment of capitalising such costs. 

Adjusted profit before tax from continuing operations rose by 65% to 
£17.1 million (FY21: £10.3 million). The higher adjusted profit is due to strong 
revenue growth and careful management of our cost base, resulting in a 
decrease in total operating expenses as a percentage of net revenue.

Higher employee costs have been the norm around the world for the past 
twelve months, and the Company has taken active steps to mitigate this 
dynamic. We have increased prices by 5% on average to 75% of our tenured 
client base, and new client rates are transacted at significantly higher base 
prices reflecting the current market conditions. At an employee level, we 
have increased our junior resources and responded to employee demand for 
hybrid working by rolling out a comprehensive Employee Value Proposition 
whilst achieving Best Place to Work recognition across all territories. In 
addition, we have continued to scale our margin-enhancing nearshore 
delivery capabilities through both organic development and the acquisition 
of Melon Group in Bulgaria, North Macedonia and Kosovo.

Kin + CartaBuilding a world that works better for everyone.Strategic ReportChief Financial Officer’s  
review continued

Compared to FY21, adjusted profit before tax shows a substantial increase 
both before and after removing the effects in the prior year of income 
and expenses associated with government assistance programmes and 
the repayment in H2 FY21 of salaries which were sacrificed in FY20, as 
summarised below. 

52

Continuing operations adjusted PBT as reported

US PPP forgiveness income 

Project costs funded by government assistance 
programme

Salary sacrifice repayment

Adjusted PBT excluding items above 

Year to  
31 July 2022 
£'m

Restated* 
Year to  
31 July 2022
£'m

17.1

–

–

-

17.1

10.3

(4.5)

3.0

2.0

10.8

*Restated to classify Edit and Relish as discontinued operations. 2021 includes Edit, Relish, Incite, Hive and Pragma 
as discontinued operations.

of a customer dispute, and  
£1.7 million of severance charges 
in respect of restructuring 
across the Group.

•  £5.5 million of charges to 

operating profit relating to the 
Company's legacy Defined 
Benefit Pension Scheme, 
including a £3.9 million past 
service charge for guaranteed 
minimum pensions, as well as an 
interest credit of £0.3 million on 
the Scheme surplus.

Details are provided within note 7 
and the "Alternative performance 
measures" section.

Regional performance
Americas’ net revenue grew 55% 
year-on-year to £132.2 million, 
which accounted for 69% of 
the total Group net revenue. 
Adjusted operating profit grew 
56% year-on-year to £22.9 million, 
with operating profit margin in line 
with the prior year at 17.9%. Gross 
margins expanded by 1.2% (120 
basis points) year-on-year, largely 
driven by new business wins that 
were secured at a higher margin 
than the regional average.

The total loss before tax from 
continuing operations in the period 
was £15.9 million (FY21: loss of  
£5.8 million), which is stated after 
net adjusting cost items of  
£32.9 million (FY21: £16.2 million). 
Adjusting items in the current 
period include:

•  £21.0 million related to 
acquisitions which is 
comprised of: £13.2 million of 
consideration required to be 
treated as remuneration for 
the acquisitions of Cascade 
Data Labs, Spire, Melon Group, 
Loop Integration and Octain; 
£6.4 million related to the 
amortisation of acquired 
intangibles; and £1.4 million of 
acquisition-related costs.

•  a credit of £1.6 million following 

the deemed disposal of the 50% 
joint venture stake previously 
held in Loop Integration, as a 
result of the purchase of the 
remaining 50% of the joint 
venture, and corresponding to 
the step up to fair value of the 
existing holding.

•  £8.3 million of restructuring 

costs, comprised of £6.2 million 
in respect of the impairment and 
empty property costs related 
to a partial closure of leased 
premises in Chicago,  
£0.4 million related to litigation 

Europe’s net revenue grew 33% 
year-on-year to £58.1 million, 
which accounted for 31% of FY22 
total Group net revenue. Adjusted 
operating profit of £4.0 million was 
lower year-on–year as a result of 
lower operating margin (7.0% vs 
10.0% in FY21). The lower margin 
is due to a higher number of 
contractors associated with rapid 
growth and the higher costs of 
those contractors associated with 
the tight labour market, particularly 
in the UK. Recent actions have 
substantially improved both the 
contractor to permanent employee 
mix and associated margins. The 
recent trend of improved margins 
is expected to continue into FY23 
as we change the shape of our 
workforce in the UK and benefit 
from our distributed nearshore 
delivery capability through the 
recent acquisition of Melon Group. 

The increase in corporate costs was 
contained to 18%, driving operating 
leverage and improving our Group 
operating profit percentage from 
9.5% to 9.9%, despite the headwinds 
of divesting approximately  
£6.6 million of annualised operating 
profit associated with the non-core 
disposals.

Acquisitions
Acquisitions include Octain, which 
was completed in December 2021, 
the acquisition of the remaining 
50% of our joint venture, Loop 
Integration, completed in February 
2022, and the Melon Group, 
completed in May 2022. Total 
consideration paid in FY22 was 
£20.1 million, net of cash acquired, 
with the potential for an additional 
£9.2 million to be paid over the 
next three years contingent upon 
achieving revenue or EBITDA and 
revenue growth targets.

•  Through Octain, we acquired 

the intellectual property of an 
ethical, machine learning data 
platform that provides custom 
artificial intelligence models for 
our clients.

5353

•  Loop Integration is a Chicago-
based full-stack e-commerce 
consultancy that generated 
net revenue of US$9.3 million 
and US$1.8 million of adjusted 
operating profit for the year 
ended 31 December 2021. 

•  Melon Group provides margin-
efficient nearshore software 
engineering in Bulgaria, North 
Macedonia and Kosovo with c. 
300 engineers, which has been 
growing net revenue at 20%+ 
in recent years. Melon Group 
generated revenues of  
€9.0 million and operating 
profit of €2.2 million for the year 
ended 31 December 2021. 

The incremental operating profit 
impact to Kin + Carta of Loop 
Integration post-acquisition was the 
remaining half of Loop Integration’s 
total results, as we previously 
recorded 50% of Loop Integration’s 
profits on a single line under 
adjusted other income using the 
equity accounting method. 

Capital allocation
The Company remains disciplined 
in its approach to the allocation of 
capital with the overriding objective 
being to enhance shareholder value 
by delivering sustainable growth. 
Our capital allocation framework 
remains unchanged and prioritises 
investing in growth. 

Given the scale of the DX 
opportunity in front of us and the 
significant opportunity to grow 
the business, the Company is 
focused on reinvesting capital 
for both organic and inorganic 
growth, aligned with our strategy. 
Consequently, our framework 
remains unchanged and prioritises:

•  Organic investment to 
accelerate growth.

•  Meaningful acquisitions, whilst 
maintaining a prudent level of 
financial gearing.

•  A normalised net debt/EBITDA 

ratio in a range of 0-2.0x 
(excluding temporary M&A 
impacts).

In addition, given the scale of the 
opportunity, the Board has decided 
not to pay dividends for the 
foreseeable future.

The emphasis is on growth that 
delivers significant shareholder 
value through scale and return on 
capital, whilst remaining mindful 
of prudent pension support. We 
continuously assess our medium to 
long term plans, which take account 
of investment in the business, 
growth prospects, cash generation 
and leverage. 

Balance sheet and  
cash flow
Net assets grew by £40.9 million 
over the year to £126.1 million. The 
increase in the legacy pension 
Scheme surplus to £38.7 million,  
net of tax, contributed  
£13.3 million of the increase, with 
net income through the primary 
income statement providing a 
further increase of £9.8 million, and 
other increases in equity of  
£17.8 million, primarily related 
to equity additions to fund 
acquisitions of £15.8 million, as well 
as employee incentive transactions 
and currency revaluation of dollar-
denominated net assets, partially 
offset by the purchase of shares 
into our EBT to hedge future vesting 
of employee equity awards. 

The cash inflow from operations 
before working capital of  
£18.4 million for FY22 is up 34% on 
the prior year, due to the strong 
growth in net revenue and related 
EBITDA generation. The net working 
capital outflow of  
£7.0 million reflects mostly an 
increase in receivables related to 
revenue growth. On a continuing 
operations basis, before the cash 
effect of adjusting items and 
working capital movements, we saw 

an operating cash inflow of  
£25.9 million (refer to note 33), 
which is an increase of £13.3 million 
on the prior year. Cash flows related 
to finance charges decreased 
slightly with the reduction in 
net debt, partly offset by higher 
borrowing rates. Tax cash outflows 
were reduced by the utilisation of 
prior year tax losses and tax refunds 
in the UK.

Investing cash inflow of  
£21.0 million includes the proceeds 
from divestments of Incite, Edit and 
Relish businesses, which generated 
£34.3 million, partially offset by 
acquisition outflows of £11.9 million 
related to Octain, Loop Integration 
and Melon Group. Included within 
financing cash flows are lease 
payments, which were slightly lower 
than the prior year at £3.8 million 
following the divestments, and 
£5.6 million was used to purchase 
treasury shares for the Employee 
Benefit Trust to satisfy future 
vesting of employee share awards. 

The resulting free cash inflow was 
used to pay down bank debt. As a 
result, we ended the year with the 
balance sheet significantly de-
geared and a net debt position of 
£0.5 million compared to a net debt 
position of £19.2 million at  
31 July 2021. 

Pension
The IAS19 pension accounting 
surplus increased at 31 July 2022 
to £38.7 million from £19.3 million 
at 31 July 2021 due to increases 
in interest rates and updated 
demographic assumptions. We 
have provisionally agreed with the 
trustees to reduce the portion of 
the asset portfolio allocated to 
growth assets from 40% at 31 July 
2021, with the balance likely to be 
invested in investment grade credit 
assets to help meet pension cash 
flows or whose movement broadly 
matches the value of pension 
liabilities (UK government bonds). 
Around 14% of total assets was 

Kin + CartaBuilding a world that works better for everyone.Strategic ReportChief Financial Officer’s  
review continued

Alternative performance 
measures (“APMs”) 

Our liquidity and balance sheet 
position remains very strong. Taking 
into account the effect of the 
acquisitions completed in the year, 
our balance sheet is de-geared (pro 
forma net debt to adjusted EBITDA 
of 0.01X at 31 July 2022). We benefit 
from a low level of debt, limited 
pension-related commitments, 
reduced lease obligations, deferred 
consideration on acquisitions 
payable in cash of less than  
£13 million at 31 July 2022, and 
only modest claims on our future 
cash flows beyond growth-related 
investment. 

We are also tracking ahead of 
our previously stated ambition to 
double organic net revenue within 
four years. We now anticipate 
achieving this in FY24 rather than 
FY25. When coupled with selective 
acquisitions, we continue to achieve 
meaningful scale with double-digit 
growth, improved cash generation, 
better operational efficiencies and 
expanding margins. Notwithstanding 
the macroeconomic backdrop, the 
Company is in excellent shape and 
performing as expected.

Chris Kutsor

Chief Financial Officer and 
Chief Operating Officer

54

a negligible level of net bank debt 
at 31 July 2022, limited pension-
related commitments, reduced 
finance lease obligations, deferred 
consideration on acquisitions 
payable in cash of less than  
£13 million, and only modest current 
claims on our future operating 
cash flows beyond growth-related 
investment in working capital. 
Taking into account the effect of the 
acquisitions completed in the year, 
our pro forma leverage ratio (net 
debt to adjusted EBITDA) was 0.01X 
at 31 July 2022. We have substantial 
undrawn capacity on our credit 
facility and it is anticipated that this 
will be used in part to fund further 
acquisitions over the remaining 
term of the facility. We have the 
option to fund between 50% and 
75% of deferred payments on 
previous acquisitions with new 
equity. 

Summary
FY22 has been another year of 
material progress for Kin + Carta.

From an operational perspective, 
we completed three acquisitions, 
the most significant being Melon 
Group in Bulgaria, North Macedonia 
and Kosovo. This, combined with 
the organic development of offices 
in both Greece and Colombia 
substantially boosts our expertise, 
capacity and margin enhancing 
options as we look to scale the 
business globally. We have also 
demonstrated the ability to hire 
and retain the best available talent 
in what is a changing workplace 
and we have enhanced our 
Employee Value Proposition as well 
as launching the Kin Accelerator 
Programme in both Regions. 
Our B Corp status and ongoing 
commitment to responsible 
business underpin these initiatives.

allocated to equities at 31 July 2022, 
with the balance of the growth 
portfolio invested in return seeking 
credit, alternatives, property 
and commodities. The Scheme 
remains approximately fully hedged 
against interest rate and long-term 
inflation rate risk, and was in a 
technical surplus of £5.4 million at 
5 April 2022, the triennial valuation 
date. The difference between the 
accounting and technical measures 
of the surplus relates principally to 
the assumption on improvements in 
future member mortality, where the 
technical provisions incorporate an 
additional level of prudence, as well 
as differences in the discount rates 
used for the liability. 

As there is a surplus, statutory 
deficit repair contributions are no 
longer required by the Scheme, 
but the Company has agreed 
to pay £2.5 million of voluntary 
contributions during the period 
August 2022 until April 2025, in 
addition to £0.4 million per annum 
towards trustee expenses, in order 
to accelerate the time to a state of 
“low dependency” of the Scheme 
upon Kin + Carta. 

The very recent high volatility in 
UK gilts had little effect on the 
Scheme technical funding level 
due to prudent levels of liquidity 
and hedging. As at 30 September 
2022, the Scheme could tolerate a 
further increase in the UK gilt curve 
up to approximately 3.2% before 
exhausting its gilt collateral. The 
increase in gilt yields has the effect 
of reducing the Scheme solvency 
deficit and therefore, if the increase 
is sustained, reducing the cost of 
eventual risk transfer.

Credit facility
We extended by the term of our 
£85 million committed revolving 
credit facility by one year with all 
four lender banks in the period 
and the facility is now committed 
until September 2026. Our liquidity 
position remains very strong, with 

5555

The full year results include both 
statutory and adjusted results. 
Management believes that the 
adjusted results reflect the 
underlying performance of the 
business, how the business is 
managed on a day-to-day basis 
and allow for a consistent and 
meaningful comparison. 

The APMs are aligned to our 
strategy, are used to measure the 
performance of our business and 
are the basis for remuneration.

The adjusted results exclude the 
items listed below as their inclusion 
could distort the understanding of 
the performance for the year and 
the comparison with prior years.

Key adjustments for 
adjusted operating 
profit, profit before tax 
and EPS
Adjusted operating profit is 
calculated by adding back the 
following costs: contingent 
consideration required to be treated 
as remuneration; amortisation of 
acquired intangibles; acquisition 
and integration costs; interest 
income and costs related to 
the Company’s Defined Benefit 
Pension Scheme; impairment, 
lease modification and empty 
property costs; customer litigation; 
redundancies and other charges; 
and the fair value gain from deemed 
sale on step acquisition. The tax 
effects of these adjustments are 
reflected in the adjusted tax charge. 
The adjustments are detailed below:

1.  Acquisition costs consist of 
contingent consideration 
required to be treated as 
remuneration, and increases 
in deferred consideration 
– our acquisitions, where 
deferred consideration arises, 
are structured such that the 
consideration is contingent 
on continued employment 
within the Group and the 
level of financial performance 
achieved post-completion. 

Under IFRS 3 this is treated 
as an expense and, therefore, 
part of the statutory result. 
Where the purchase price has 
been determined and there 
is a subsequent increase 
or decrease arising from 
the payment of deferred 
consideration under IFRS 3 this 
is required to be expensed. 
We do not consider either of 
these items to be part of the 
underlying trading performance.

2.  Amortisation of acquired 

intangibles and impairments – 
the amortisation and impairment 
of assets acquired through 
business combinations are 
excluded from adjusted results. 
These costs are acquisition 
related and are not part of the 
underlying trading performance 
of the business. 

3.  Acquisition and integration costs 

– costs of £1.5 million  
(2021: £1.0 million) were incurred 
as part of the acquisition and 
integration of Datorium (the 
legal entity that owns Octain, the 
responsible artificial intelligence 
platform), Loop Integration and 
Melon Group and in respect 
of other acquisition and 
divestment-related activities in 
the period.

4.  Administrative expenses related 

to St Ives Defined Benefit 
Pension Scheme – the Scheme 
was closed to new members in 
2002 and ceased future accrual 
in 2008. There are now only two 
employees who are members of 
the Scheme and still employed 
by the Group. The costs of the 
Scheme including administration 
costs, past service costs related 
to Guaranteed Minimum Pension 
("GMP") and the pension finance 
income are not considered to be 
part of the ongoing performance 
of the Group and they are 
excluded from the performance 
measures. As such they are 
treated as adjusting items.

5.  Impairment, lease modification 
and empty property costs 
- these are costs incurred 
following a decision to vacate a 
significant portion of the Group’s 
leasehold property in Chicago 
from September 2022 and to 
exercise a break on the whole 
lease in November 2026. The 
charges and credits include:

a.  An impairment charge on the 
related right of use asset

b.  Contractually unavoidable 
future expenses relating 
to the business rates and 
maintenance charges of the 
leasehold property

c.  Credit associated with the 

lease modification, which 
reduced the lease liability 
due to the decision to 
exercise the break clause

6.  Customer litigation - relates 

to external legal advisor costs 
in defence of a claim brought 
by a former client. These costs 
are considered one-off in 
nature, and therefore have been 
classified as adjusting. 

7.  Redundancies and other charges 
- include staff severance across 
the Group’s Regions, following 
the change to a regional 
structure, merger of the two 
UK trading businesses and the 
costs of simplifying the Group’s 
legal structure through the 
liquidation of a number of legal 
entities.

8.  Fair value gain from deemed 

sale on step acquisition - The 
acquisition of the remaining 
50% of Loop Integration, where 
in line with IFRS 3, this has been 
accounted for as a disposal, 
followed by a full acquisition.  
The notional disposal of the 
existing 50% gives rise to a step 
up to fair value of the previously 
held investment.

Kin + CartaBuilding a world that works better for everyone.Strategic ReportAlternative performance 
measures (“APMs”) continued

The analysis of adjusting items from continuing operations is set out below:

56

Contingent consideration required to be treated as remuneration

Amortisation of acquired intangibles

Acquisition and integration costs

Administrative expenses related to St Ives Defined Benefits Pension Scheme

Impairment, lease modification and empty property costs

Customer litigation

Redundancies and other charges

Fair value gain from deemed sale on step acquisition

Total Adjusting Items added back to the total operating profit

Pension finance credit

Total Adjusting Items added back to the total profit before tax

Tax related to Adjusting Items

Total Adjusting Items added back to the total profit after tax

Year to  
31 July 2022
£‘000

Restated*
Year to  
31 July 2021
£‘000

13,229

6,390

1,421

5,492

6,264

380

1,693

(1,621)

33,248

(340)

32,908

(3,603)

29,305

4,956

7,527

966

2,542

181

–

-

–

16,172

(21)

16,151

(1,738)

14,413

* Restated to classify Edit and Relish as discontinued operations. 2021 includes Edit, Relish, Incite, Hive and Pragma as discontinued operations.

The key APMs frequently used by the Group for continuing operations are:

Net revenue: The measure is defined as revenue less project-related costs as shown on the consolidated income 
statement. Project-related costs comprise primarily of third-party pass-through expenses and direct costs 
attributable to a project.

Revenue

Project-related costs

Net revenue

Year to  
31 July 2022
£‘000

197,123

(6,846)

190,277

Year to  
31 July 2021
£’000

137,321

(8,402)

128,919

Like-for-like net revenue at constant currency: The measure is defined as the net revenue from continuing 
operations when comparing the current period to the prior period at constant currency rate of exchange excluding 
the effects of acquisition. 

Net revenue

Impact of acquisitions*

Effect of constant currency**

Like-for-like net revenue

Like-for-like net revenue increase %

Year to  
31 July 2022
£‘000

190,277

(10,057)

(4,202)

176,018

37%

Year to  
31 July 2021
£’000

128,919

-

-

128,919

* Where there is no comparable net revenue in the prior period, this amounts to an impact from acquisition. This comprises six months’ trading from Loop Integration (£5.0 million) three 

months’ of Melon Group (£2.4 million) and removed five months’ of Cascade Data Labs trading (£2.7 million).  

**The impact of retranslating FY22 net revenue at the FY21 average exchange rate. 

Adjusted operating profit: This measure is defined as the operating profit or loss less adjusting items. 

Total operating loss

Add back total Adjusting Items excluding pension finance charge and tax

Adjusted operating profit

Year to  
31 July 2022
£‘000

(14,355)

33,248

18,893

Year to  
31 July 2021
£’000

(3,904)

16,172

12,268

Like-for-like adjusted operating profit at constant currency: The measure is defined as the adjusted organic 
operating profit from continuing operations when comparing the current period to the prior period at constant 
currency rate of exchange, excluding the effects of acquisition or disposal.

Adjusted operating profit

Impact of acquisition in current period*

Effect of constant currency**

Like-for-like Adjusted operating profit

Like-for-like Adjusted operating profit increase %

Year to  
31 July 2022
£‘000

18,893

(2,056)

(582)

16,255

33%

5757

Year to 
31 July 2021
£’000

12,268

-

-

12,268

* The prior period has been adjusted to remove the impact of the FY22 acquisitions. The acquisition impact includes six months’ of Loop Integration trading and three months’ of Melon 

Group trading. Additionally, five months’ of FY22 Cascade Data Labs was removed as there was no comparable revenue in FY21. 

**The impact of retranslating FY22  net revenue at the FY21 average exchange rate.

Adjusted profit before tax: This measure is defined as the Group net profit or loss before tax from continuing 
operations excluding adjusting items.

Statutory loss from operations

Add back total Adjusting Items before tax

Adjusted profit before tax

Year to  
31 July 2022
£‘000

(15,852)

32,908

17,056

Year to 
31 July 2021
£’000

(5,836)

16,151

10,315

Adjusted profit after tax: This measure is defined as the Group profit or loss after tax from continuing operations 
excluding adjusting items.

Statutory loss after tax from continuing operations

Add back total Adjusting Items after tax

Adjusted profit after tax

Year to  
31 July 2022
£‘000

(14,198)

29,305

15,107

Year to 
31 July 2021
£’000

(6,273)

14,413

8,140

Adjusted basic earnings per share from continuing operations: This measure is defined as basic earnings per 
share after adjusting items.

Adjusted profit after tax

Weighted number of shares (‘000)

Adjusted basic earnings per share (pence)

Year to  
31 July 2022
£‘000

15,107

173,700

8.70

Year to 
31 July 2021
£’000

8,140

169,985

4.79

Kin + CartaBuilding a world that works better for everyone.Strategic ReportAlternative performance 
measures (“APMs”) continued

Adjusted operating margin: This measure is defined as basic earnings per share after adjusting items.

58

Net revenue

Adjusted operating profit

Adjusted operating margin

Year to  
31 July 2022
£‘000

190,277

18,893

9.9%

Year to 
31 July 2021
£’000

128,919

12,268

9.5%

Adjusted EBITDA: This measure is calculated using the preceding 12 months’ results and is defined as the adjusted operating 
profit or loss before depreciation, amortisation, finance expense and taxation. The covenant adjustment includes an adjustment 
to present on a “frozen GAAP” pre-IFRS 16 basis. 

The adjusted EBITDA for 2022 has been determined on the basis of continuing operations solely for the purpose of calculating 
the ratio of bank net debt to EBITDA for bank covenant purposes. 

Adjusted operating profit

Add: depreciation and amortisation

Less: amortisation of intangibles classified as Adjusting Items

Adjusted EBITDA

Covenant adjustment

Adjusted EBITDA for covenant purposes

Year to 
 31 July 2022
£‘000

Year to 
31 July 2021
£’000

18,893

10,547

(6,390)

23,050

(1,817)

21,233

15,028*

13,192

(7,527)

20,693

(1,072)

18,496

*The 2021 Adjusted operating profit excludes Hive, Pragma and Incite as discontinued operations, but has not been restated.

Net debt: This measure is calculated as the total of loans and other borrowings excluding finance leases, less cash 
and cash equivalents.

Loans

Cash and cash equivalents

Net debt

31 July 2022
£‘000

31 July 2021
£‘000

13,148

(12,609)

539

64,218

(44,971)

19,247

For the measurement of the bank covenants, cash, cash equivalents and borrowings denominated in currencies 
other than GBP Sterling are translated at an average rate over the preceding 12 months rather than at the period end 
spot rate used in the Consolidated Balance Sheet. Borrowings drawn under the US Paycheck Protection Program are 
excluded from the calculation. The reconciliation between balance sheet net (cash)/debt and the covenant measure 
is as follows:

5959

Net debt

Foreign exchange difference between spot rate and average rate

Deduct Paycheck Protection Program loan

Net debt for leverage covenant purposes

Year to  
31 July 2022
£‘000

Year to 
31 July 2021
£‘000

539

(353)

-

186

19,247

848

(1,853)

18,242

Net debt to adjusted EBITDA for bank covenant purposes: This measure is calculated by dividing net debt 
for covenant purposes by adjusted EBITDA for covenant purposes. The adjusted EBITDA is based on the total of 
continuing and those discontinued operations that were not divested at the balance sheet date.

Adjusted EBITDA for covenant purposes

Net debt for covenant purposes

Net debt to Adjusted EBITDA for covenant purposes

Year to  
31 July 2022
£‘000

21,233

186

0.01

Year to 
31 July 2021
£’000

18,496

18,242

0.99

Kin + CartaBuilding a world that works better for everyone.Strategic Report 
 
A responsible business

An introduction to responsible business at Kin + Carta
Bringing our purpose to life
At Kin + Carta, we are striving to build a world that works better for everyone. This purpose means our commitment 
to corporate social responsibility (which we refer to as "responsible business") is woven through Kin + Carta's 
business and operations. We achieve this by considering our impact, positive or negative, our stakeholders and 
implementing improvements on an ongoing basis across our business practices, policies, products and services.

60

This "A responsible business" section on pages 60 to 99 serves as our annual impact report, a key reporting commitment 
of Kin + Carta as a certified B Corp. It demonstrates Kin + Carta’s progress on responsible business matters 
quantitatively through KPIs and qualitatively through summarising key achievements and areas of focus in the year.

B Corp
During the year, Kin + Carta became the first company listed on the London Stock Exchange to be certified as 
a B Corp, businesses that meet the highest standards of verified social and environmental performance, public 
transparency, and legal accountability to balance profit and purpose. Two years ahead of our target, we achieved our 
ambition to be one of the world’s leading publicly traded triple bottom line businesses (with a focus on people and 
planet as well as profit). 

We were delighted with this external recognition and validation of the progress we have made in the area of 
responsible business, but view this as just a milestone on our continuing journey to improve and enhance our impact.

B Corp impact areas
As a B Corp, we recognise five key impact areas, being governance and four primary stakeholder groups:  
our people, community, environment, and clients.

People

Community

Environment

Governance

Clients

Our Triple Bottom Line Initiative: giving consideration to people,  
planet and profit

People

Planet

Profit

People

Community

Environment

Clients

Governance

Governance

S
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61
61

Our ambitions

Our responsible business strategy is to drive positive social and environmental change in everything we do,  
from the solutions we deliver for clients to our employee experience and the impact we have in our local and  
regional communities.

Kin + Carta’s key goals in this area are to be an internationally recognised best place to work, and to help our  
clients save 1,000,000 metric tonnes of CO2 by FY27. 

We seek to achieve these goals by organising our Responsibility Platform around IDEA, philanthropy and the 
environment and setting short-term objectives and targets in these areas.

Our progress

Aug 2021

Development of new Climate 
Strategy and Action Plan.

Sep 2021

Kin and Carta plc articles of association 
amended to include an objective to have 
a material positive impact on society 
and the environment.

Oct 2021

B Corp certification of  
Kin + Carta Europe.

Dec 2021

B Corp certification of Kin and 
Carta plc (the first B Corp listed on 
the London Stock Exchange).

Jan 2022

Ranked in the Human Rights Campaign 
Foundation’s 2022 Corporate Equality Index 
("CEI"), recognising corporate policies and 
practices related to LGBTQ+ workplace equality.

Feb 2022

New charity partnerships 
set up in the US and Latin 
America.

Feb 2022

New ambitious long-term goal launched: 
to help our clients save 1,000,000 metric 
tonnes of CO2 by FY27.

Jun 2022

Awarded Microsoft Sustainability 
Changemaker Partner of the Year.

Jul 2022

Scope 3 emissions measured 
for the first time.

Kin + CartaBuilding a world that works better for everyone. 
A responsible business  

continued

Link to stakeholders

Responsible business KPIs

62

Introduced in 2021, our responsible business KPIs, associated with our People and Responsibility Platforms, help us 
goal-set and measure progress in non-financial strategic areas of focus across the business.

Summary of our performance this year
We have achieved our target in six out of the eight measures. The two areas where we did not meet our target – mean 
gender pay gap and equivalent % of net profit raised for charity – will receive increased focus in FY23. The tables on 
pages 62 to 64 explain the movements in our metrics and highlight events impacting performance.

Employee net promoter score ("eNPS")1

Definition

Performance commentary

Our eNPS score has increased markedly in 
FY22, from +21 to +32, with increases seen 
across both Regions. As a result, we have 
surpassed our target for the year of +25, 
and are approaching our longer-term goal 
of +35. While mindful of fluctuations in this 
metric in line with economic cycles, we 
are confident that we will continue to see 
improvements in our eNPS as we grow and 
provide further development opportunities  
for our Kin.

eNPS is based on employees’ 
likelihood to recommend  
Kin + Carta as an employer. We 
believe employee engagement 
is an indirect measurement 
of both employee happiness 
and business performance. 
Measuring engagement 
ensures that as the firm scales 
globally and acquisitions 
are integrated, we have a 
consistent way to track the 
overall wellbeing and collective 
feeling of our employees.

Link to stakeholders

Percentages of employees promoted per annum1

Definition

Performance commentary

A metric for career progression, 
which is an important part 
of our responsibility as an 
employer.

Almost a third of employees were 
promoted during FY22. This exceeded our 
target and is reflective of the progression 
and development of our Kin. Further, 
during a year of intense competition for 
digital talent, promotion acted as a key 
talent retention mechanism. 

In FY23, we consider the promotion of 
20% of our Kin to be an appropriate and 
sustainable target.

Link to stakeholders

+32

FY22 Outcome

+25
FY22 Target

+21
FY21 Outcome

+35
FY23 Target

29%

FY22 Outcome

20%
FY22 Target

18%
FY21 Outcome

20%
FY23 Target

1  Continuing operations only. Continuing operations exclude the results of Incite Marketing Planning Limited, Incite New York LLC, Edit Agency Limited, 

Relish Agency Limited, The Health Hive (US) LLC, The Health Hive Group Limited and subsidiaries, and Pragma Consulting Limited (note 8).

People

Communities

Environment

Client

Mean gender pay gap1

Definition

Performance commentary

An equality measure that 
shows the difference in average 
earnings between women 
and men.

FY22 has seen a deterioration in our 
gender pay gap of 4ppts, largely driven 
by the need to recruit engineers quickly 
to meet demand, which has affected the 
gender demographic and fee scales of the 
appropriate talent.

18%

FY22 Outcome

14%
FY22 Target
16%
FY23 Target

6363

14%
FY21 Outcome

Link to stakeholders

Percentage of employees identifying as Asian, Black, Latinx or other non-white1

Definition

Performance commentary

A measure to demonstrate 
our commitment to diversity, 
where we aim to have teams 
that are representative of 
the communities in which 
they work.

We continue to progress our IDEA agenda, 
with an increase in ethnic minority 
representation across our workforce to 
28% of the total in FY22.

Link to stakeholders

Equivalent % of net profit raised for charity1

Definition

Performance commentary

An indication of our 
philanthropic contribution, 
comprising cash donations, 
funds raised in Company 
initiatives and time volunteered 
at charge-out rates.

Despite a 34% increase in total equivalent 
charitable contributions to over £250,000, 
we did not achieve our target 2% of net 
PBT due to the significant increase in PBT 
versus the prior year, shortfall in volunteer 
time and cash donations compared to 
the plan. We will look to work more closely 
with our philanthropic partners in FY23 to 
achieve our target.

Link to stakeholders

28%
FY22 Outcome
25%
FY22 Target
31%
FY23 Target

1.5%
FY22 Outcome
2.0%
FY22 Target
2.0%
FY23 Target

24%
FY21 Outcome

1.5%
FY21 Outcome

Kin + CartaBuilding a world that works better for everyone.Strategic Report 
 
 
 
A responsible business  

continued

Net number of jobs added per annum as a percentage of total1

Definition

Performance commentary

64

Providing new careers in 
emerging areas of technology 
is an important part of 
making our communities 
live and thrive. This measure 
excludes job growth through 
acquisitions. 

We have continued to organically grow 
our teams to provide employment 
opportunities in each of our locations and 
exceeded our target for the year. 

Link to stakeholders

Carbon intensity1

Definition

Performance commentary

Tonnes of CO2 per £m revenue 
– allows us to measure our 
carbon footprint as we grow.

Link to stakeholders

In this first year of measuring and reporting 
on Scope 3 emissions (specifically the Kin 
+ Carta material categories of purchased 
goods and services, and business travel) in 
addition to Scope 1 and 2, we are pleased 
that our carbon intensity is lower than 
target, at 5.2 tonnes per £m revenue.  
We will look to reduce our intensity as we 
grow through new policies and discussions 
with suppliers.

17%
FY22 Outcome
15%
FY22 Target
19%
FY23 Target

5.2
FY22 Outcome
10
FY22 Target
4
FY23 Target

33%
FY21 Outcome

0.9
FY21 Outcome2

Total revenue from positive impact projects1, 3

Definition

Performance commentary

Revenue from positive impact 
projects or workstreams, 
being those which have a 
beneficial and measurable 
social or environmental effect, 
through the development 
and implementation of a new 
technological capability, service, 
product, or infrastructure.

Positive impact revenue has grown 
significantly in 2022, driven by projects in 
the healthcare, energy, and the not-for-
profit sectors. 

In FY23, we aim to maintain the proportion 
of our revenue derived from positive 
impact projects as our net revenue 
continues to grow.

Link to stakeholders

£16.5m/9%
FY22 Outcome
£7.9m/6%
£7m
FY22 Target
FY21 Outcome
9%
FY23 Target

1  Continuing operations only. Continuing operations exclude the results of Incite Marketing Planning Limited, Incite New York LLC, Edit Agency Limited, 

Relish Agency Limited, The Health Hive (US) LLC, The Health Hive Group Limited and subsidiaries, and Pragma Consulting Limited (note 8).

2  Excludes Scope 3.

3  Updated KPI to include percentage of net revenue earned from positive impact projects in addition to total cash amount.

Our people
Introduction
We value our people and recognise 
that our success is generated by 
the talent and experts in our teams. 
As a result, we prioritise recruiting, 
retaining and progressing the 
best people across Kin + Carta. 
Throughout the year, we have 
continued to increase the number  
of people working across our  
service offerings, creating new 
development opportunities and 
enhancing their skills and experience 
by collaborating with colleagues 
across our many locations.

Onboarding process
The feeling of connection drives 
deeper relationships between our 
Kin, which help them feel supported, 
confident and ready to perform their 
role and job duties at Kin + Carta, 
ultimately impacting our employee 
experience, retention, client 
relationships, and team morale. 

Our current virtual onboarding 
experience welcomes and 
celebrates new Kin globally, 
highlighting opportunities to learn, 
connect and build confidence. 
Results across 2022 demonstrate 
that our new starters are both 
engaged and content with the 
experience, showing up to 80% 
satisfaction. 

In our new financial year, as we 
continue to invest in our onboarding 
experience, we will be adding 
cohort communities to strengthen 
our connections and sense of 
belonging, enhance new hires’ self-
driven mindset with automated 
services, and provide enhanced soft 
skills training to help new Kin build 
courage, curiosity, and confidence.

Employee experience
Across Kin + Carta, we make a significant investment in creating an 
environment for our people that demonstrates our core values: connection, 
compassion and courage. These values enable our people to strive in their 
work and build strong client relationships, while also creating an environment 
that fosters enjoyment and the support of our communities.

6565

We continue to clearly articulate and live our employee value proposition 
("EVP") - the theme of which is Connecting Curious Minds. Our EVP is all 
about providing Kin with:

•  opportunities to learn;

• 

tools to help them embrace new challenges;

•  a global connective of experts who happily share their knowledge; and

•  meaningful coaching and feedback to help them advance their career.

Purpose
& Culture

Professional
growth

Personal
wellbeing

Recognition
& Reward

1,766 

Number of employees as at  
31 July 20221

19.25% 

Staff turnover for the year  
ended 31 July 20221

1,739  

27

Full time 
Employees by contract type as at 31 July 20221

Part time

1  For these purposes, employee refers to an individual engaged under a contract of service 

and, therefore, does not include our contingent workforce.

Kin + CartaBuilding a world that works better for everyone.Strategic Report 
 
 
 
A responsible business 

continued

66

Our EVP has four key building blocks 
akin to Maslow’s hierarchy of needs.

The development and 
implementation of our EVP is in line 
with our long-term goal to become an 
internationally recognised best place 
to work. With our EVP framework 
providing our guiding principles, we 
continue to invest in core areas of 
employee experience including: 

Recognition and reward: a hygiene 
factor with an important focus 
on rewarding people fairly and 
equitably, celebrating excellence, 
and promoting learners, connectors 
and teachers.

•  Global pay equity programme.

• 

• 

Increasing the pool of employees 
eligible for LTIP awards.

Introduced Moments that 
Matter, a programme that 
empowers our People Leaders 
to recognise, acknowledge, 
and memorialise important 
events that happen within their 
employees' lives.

•  Launched several other new 
and revamped recognition 
programmes including birth 
or adoption of a child, Kin in 
mourning, and birthdays + 
anniversaries. 

•  Employee assistance programme.

•  Mindfulness sessions.

•  Hosting a range of talks and 

webinars with external experts 
promoting positive mental 
health, offering wellbeing tips 
and resources.

Professional growth: how we 
engineer learning and teaching 
opportunities for our people.

•  Junior talent accelerator 

programmes.

•  Enhancing learning paths for 
more experienced people.

•  Providing opportunities 

for employees to work on 
meaningful projects and on-the-
job coaching that allows them to 
enhance and apply their skills.

•  Encouraging completion 
of partner certification 
programmes.

•  Lunch and learn sessions 
to support the continued 
development of cutting-edge 
technical skills.

•  Leadership development 
in various forms including 
coaching, our leadership 
accelerator programme, and 
unconscious bias training.

Personal wellbeing: recognising the 
healing power of connections and 
enabling wellbeing initiatives.

Purpose and culture: 

•  Empowering external 

connections to build a world 

that works better for everyone, 
focusing on enabling people to 
work on purposeful projects.

•  We support communities of 

purpose and practice, and we 
strive to facilitate a borderless 
organisation.

Employee experience 
and culture highlights
•  We launched our new global HRIS 
("Human Resources Information 
System"). This replaced our 
previous disparate systems used 
across Kin + Carta, providing 
us with a single system for 
numerous activities, giving more 
power to our people and uniting 
our processes.

•  Our eNPS score saw significant 
improvement in our recent 
survey, with a positive increase 
to a score now of +32. There 
is still more to be done as we 
continue to focus our efforts on 
becoming recognised as a "Best 
Place to Work."

•  We launched a new wellbeing 
support programme for our 
people in Europe, partnering 
with wellbeing professionals 
to offer access to wellbeing 
programmes, on-site wellbeing 
management and on-demand 
therapy and coaching.

Employee experience case study:  
Kin + Carta Labs: Sustainability Challenge

Kin + Carta recently hosted a six-month 
hackathon for its employees centred on solving 
problems at the intersection of technology and 
sustainability. The Sustainability Challenge resulted 
in four digital products that covered challenges 
of social, environmental, and economic forms of 
sustainability with over 200 contributors. 

The Sustainability Challenge provided a space for 
Kin to explore new technologies, new roles, and new 

ways of working, all in a value-centred way. The 
four teams spanned globally across six offices and 
were supported with a contextual readout about 
sustainability challenges, recommended team 
structures, and operational support to ensure that 
they could explore the intersection of technology 
and sustainability in fruitful, frictionless ways. Each 
team was coached and given feedback, through the 
application process until delivery.

IDEA – Inclusion, Diversity, Equity and Awareness
Our IDEA vision

At Kin + Carta, we exist to make the world work better for everyone through our commitment to Inclusion, Diversity, 
Equity and Awareness. As part of our goal to become a true triple bottom line and socially responsible business, we 
pledge to seek out diverse perspectives, celebrate differences and build a culture where everyone is empowered to 
bring their authentic self to work. We believe in using our platform and resources to break down structural inequality. 
We vow to be a force for good, both within Kin + Carta and throughout our local communities. 

6767

Our IDEA guiding ambitions

We will know we have succeeded when:

•  Our teams are as diverse as the population in the regions in which we operate.

•  People are paid equitably for equal work.

•  Employees feel they can bring their authentic selves to work.

• 

IDEA is a sustainable and ingrained part of how we do business.

•  We are IDEA leaders in the technology community.

 Read our IDEA strategy: https://www.kinandcarta.com/en/idea/

Our IDEA in 2022

Strategic action objective

Progress in 2022

Our teams are as diverse 
as the population in 
the regions in which we 
operate.

People are paid equitably  
for equal work.

Employees feel as if they  
can bring their authentic 
selves to work.

IDEA is a sustainable and 
ingrained part of how we  
do business.

After reviewing and improving our hiring practices last year, we learned that we needed 
to increase the diversity at the top of our recruiting funnel. As a result, we chose to invest 
significantly in the enhancement of our employer branding so that more job seekers would 
proactively seek out Kin + Carta providing a broader, more diverse pool of candidates.

We continue to run a full pay equity analysis every six months. In addition, for FY22, we began 
Group-wide tracking and reporting of the rate and frequency of promotions for different 
demographic groups including by legal gender (Group-wide) and also for ethnicity (US only).

The IDEA theme for the year was allyship and increasing active bystanders. To meet this 
theme, we set up a monthly calendar of events, targeted towards education and using your 
voice to call out inequality when seen. Throughout the year, we have run over 50 successful 
events, leading to 81% of our Kin stating that they can be their authentic selves at work. 

As we’re growing Kin + Carta, we need to ensure all Kin have the tools to support each other 
in creating a safe and inclusive environment. This was achieved with a focus on onboarding 
new starters and reducing the barriers to entry to get involved in the IDEA team by easy sign-
up options.

We are IDEA leaders in the 
technology community.

This year, we have been strengthening our relationship with the British Interactive Media 
Association ("BIMA") – a non-profit organisation specifically targeted at supporting the next 
generation of digital professionals. This has included: 

• 

• 

• 

Four of our Kin being named in the BIMA 100.

Taking part in a Digital Day where the team went into schools across the UK to encourage 
young people to discover a career in digital.

Two of our Kin on the BIMA council, which has an objective to promote inclusiveness and 
ensure representation.

Kin + CartaBuilding a world that works better for everyone.Strategic ReportA responsible business 

continued

Our affinity groups

Our affinity groups provide a space for all our Kin and their allies to connect, grow, and cultivate an inclusive culture. 
The affinity groups provide support, resources, advocacy, external outreach to community not-for-profits, and 
promote internal education.

68

The affinity groups, listed below, are empowered to make substantial changes to Kin + Carta as a whole by 
influencing Company policy, compensation and delivery. 

BAME

Black+ Kin 

LGBTQIA+

Purpose: to provide support to 
Kin + Carta employees from 
black, Asian, mixed and other 
minority ethnic groups.

Purpose: to identify, organise 
and connect black technologists, 
to build community, foster trust 
and exchange ideas to equip all 
its members with the requisite 
knowledge to flourish at Kin + 
Carta and beyond.

Purpose: to provide an open, 
safe, inclusive space and 
community committed to 
a continuous process of 
understanding and challenging 
all forms of oppression, primarily 
focusing on under-represented 
orientations and expressions of 
one’s sex, gender, and sexuality.

Mental Health 

Parents' Group 

Philanthropy 

Purpose: to actively support  
our Kin with their mental health 
and wellbeing.

Purpose: to build a best-in-the-
world workplace for all parents 
and caregivers.

Purpose: to support and 
facilitate Company and  
country-wide charity initiatives 
and partners.

Universal 
Access 

Purpose: to smash physical, 
digital, and communication 
access and inclusion barriers for 
all team members.

Women's 
Group 

Purpose: to provide a place 
where women and allies can 
chat about interesting topics, 
share experiences and learn 
from one another.

S
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For these purposes:

•  Employee refers to an individual 
engaged under a contract of 
service and, therefore, does 
not include our contingent 
workforce

•  Senior manager refers to the 

members of the Founder’s Circle 
(other than Kin and Carta plc 
Directors and the Company 
Secretary), in accordance with 
the Code. The Founder's Circle is 
Kin + Carta's global and regional 
leadership group

For information on ethnic diversity, 
see the KPI “Percentage of 
employees identifying as Asian, 
Black, Latinx or other non-white” on 
page 63.

For information on other key 
demographic information related to 
our people, see page 65.

The gender diversity of our employees  
as at 31 July 2022 

All employees 

Senior management’s 
direct reports

644

20

1,122

Female

Male

41

Female

Male

Senior managers

Board

4

2

15

Female

Male

5

Female

Male

For the period from 1 August 2022 to the date of 
this report, being 12 October 2022

Board

3

4

Female

Male

Building a world that works better for everyone.

Kin + Carta 
A responsible business 

continued

IDEA initiatives

IDEA-related global policy 
creations and updates in the year

We introduced the following 
policies:

70

•  Travel for Medical Care policy: If 
Kin find themselves in a position 
where non-routine medical 
care is not available within a 
reasonable distance of their 
home, Kin + Carta will assist by 
covering some of the related 
travel costs.

•  Transitioning at Work policy: 

This policy provides a guide for 
employees, People Leaders, and 
team members of someone 
transitioning gender and 
provides guidance on matters 
like building an action plan and 
updating workplace records.

•  Medical + Surgical Leave policy: 
To complement the above, we 
are expanding our sickness 
absence policies to give Kin 
up to 12 weeks' fully paid leave 
for medical procedures and 
surgeries.

•  Bereavement policy: This forms 
part of our Compassionate 

Leave policy, which we have 
updated to include support for 
miscarriages and pregnancy 
terminations for any reason.

Mental health team and 
programme

We grew the mental health team to 
over 35 qualified Mental Health First 
Aiders based in the Europe region. 
All of our Mental Health First Aiders 
(“MHFA”) have been trained by 
Mental Health First Aid England. 

There is also a smaller task force 
that focuses on the day-to-day 
leadership of the MHFA team. The 
task force dedicates time to create 
helpful resources and promote 
positive mental health within  
Kin + Carta. They also run sessions 
in conjunction with an external 
provider, That Day, focused on 
personal growth.

We have recently revamped our 
mental health provision internally 
and notable achievements include:

•  Onboarding of new MHFAs.

•  A revamped internal mental 

health website where Kin can 
access various resources to 
support mental health.

• 

Improved support mechanisms 
for our Kin.

•  Free anonymous therapy 

sessions for any Kin within the 
UK, Netherlands and Greece 
– with plans to expand to our 
other jurisdictions.

•  Weekly external sessions hosted 
by That Day around the topics of 
mental health and wellbeing.

•  Collaboration with the IDEA 

team to align on their themes 
when possible.

Equal opportunities

We are committed to providing 
equal opportunities to all 
employees and job applicants. 
When recruiting and promoting 
people, we give full and fair 
consideration to all populations 
based on their competencies, 
strengths and potential. Grounded 
in our IDEA and Anti-Harassment, 
Discrimination and Bullying policies, 
we have embedded practices 
to embrace and encourage our 
Kin's differences, such as age, 
sex, disability, gender identity, 
medical conditions, race, religion 
and sexual orientation, to ensure 
no one receives less favourable 
treatment on the grounds of those 
characteristics. For example, we 
train interviewers in unconscious 
bias and fair hiring practices and 
we make reasonable adjustments 
to support our employees' physical 
and mental wellbeing needs. 
Employees who become disabled 
during their working life will 
remain in employment wherever 
possible, and will be assisted with 
occupational rehabilitation and 
retraining. Wherever practicable, 
Kin + Carta will modify procedures 
or equipment to maximise an 
individual’s full capabilities.

Our Accident Severity Rate (“ASR”) 
was 74 (2021: 26). Our ASR figures 
include absences that have resulted 
from work-related stress and was 
within our target of less than 100. 
Our Employee Experience and 
Office Management teams continue 
to support our Kin by providing 
aforementioned Mental Health First 
Aiders, workshops on resilience 
and mindfulness, and mental health 
surveys. 

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Health and safety 
management
Kin + Carta’s Health, Safety + 
Environmental Management 
(“HS+E”) governance and diligence 
is managed through our HS+E 
Management System, which is 
based on the plan, do, check, act 
model. This management system 
comprises:

•  HS+E framework policy and 

supplementary policies on the 
protection of people and the 
environment.

•  Register of our compliance 

obligations.

•  Environmental aspects, 

impact risks and opportunities 
assessment.

•  Health and safety risk 

assessments.

•  Setting of objectives and targets.

•  Operational controls, such as 

building inspections, testing and 
maintenance.

•  Emergency planning 

arrangements for fire and 
first aid.

•  HS+E performance reports.

• 

Internal policy and procedure 
auditing and evaluation of 
compliance with our HS+E 
obligations.

Accident incident rate and 
accident severity rate

One work-related accident was 
reported for the year, achieving 
our Accident Incident Rate (“AIR”) 
target of less than three. While the 
accident ended our two-year zero 
accident trend, it was anticipated 
that a return to the office following 
COVID-19 restrictions would result 
in such adverse events. 

Accident Incident Rate: <1
Target rate: ≤3

Accident Incident Rate (“AIR”) — All classes of work-related injury accident.

Headcount includes agency workers but excludes contractors and other third parties. AIR is 
calculated as total accidents x100,000/total worked hours. Cases of stress are included in the 
accident severity rate, but excluded from incident data.

Accident severity rate: 74
Target rate: <100

Accident Severity Rate (“ASR”) — Total lost hours due to any work-related injury, accident or 
work-related stress case counted from the next scheduled shift or working day. Hours are as 
recorded using a standard working day. Total worked hours includes hours worked by agency 
workers but excludes contractors and other third parties. ASR is calculated as total lost hours 
x100,000/total worked hours.

Kin + CartaBuilding a world that works better for everyone.Strategic ReportA responsible business 

continued

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Communities

At Kin + Carta, we are committed 
to helping our local communities 
through inclusive recruitment, 
ethical procurement, charitable 
initiatives and other types of 
engagement as we believe it 
benefits our business, as well as the 
local population and environment.

Across our regions we engage 
in charitable projects in local 
communities through individual 
fundraising, volunteering efforts, 
pro bono projects, and Company 
donations. These contributions 
have covered a broad range of 
deserving causes and the provision 
of time has ranged from practical 
volunteering activities to strategic 
advice for charities.

In addition, we engage with local 
organisations in our recruitment 
processes, to ensure broad 
representation in our candidate 
pools, and encourage recruitment 
from under-represented 
populations.

•  Almost £100,000 of Company 
cash donations to our regional 
charity partners and other 
charities.

•  Over 1,000 hours of 

volunteer time contributed to 
philanthropic activities across 
Kin + Carta.

•  Grassroots initiatives in all of 

our offices, which support local 
charities through participation in 
events and fundraising. 

Supplier management
Confirming compliance with 
our Supplier Code of Conduct 
continues to be a key part of 
the global procurement process, 
ensuring that all new suppliers, and 
those whose contracts are being 
renewed, meet high standards of 
ethical behaviour. 

A core element of promotion of 
responsible business with our 
suppliers is maintaining well-
established practices, supported by 
our policies:

 See page 88 for information on our  
anti-bribery and corruption policy

 See page 90 for information on our 
ethical and sustainable procurement 
policy

 See page 91 for information on our 
modern slavery policy

 See page 90 for information on our 
supplier code of conduct

We have various initiatives to 
support our communities, including:

•  Regional targets for the 

contribution of an equivalent 
percentage of net profits to 
charities through the donation 
of voluntary or pro bono time, 
money and funds raised in  
Kin + Carta initiatives.

•  Establishment of local and global 
philanthropy committees to 
facilitate effective community 
and charitable involvement.

•  Matching the total charitable 
contribution made by the 
Chairman forgoing a proportion 
of his fees.

•  Operating a Give As You Earn 
scheme, introduced in 2020, 
through which our people in 
England and Scotland can 
donate to charity directly from 
payroll tax efficiently. 

•  Guidance to procurement 

managers to buy locally where 
possible.

During FY22, our philanthropy 
activities included:

•  Setting up regional charity 

partnerships in the Americas:

•  US: we partner with 

Techbridge Girls, which is re-
engineering STEM education 
for BIPOC girls.

•  South America: we partner 
with Por Igual Mas, which 
promotes the recognition of 
people with disabilities. 

•  Continuing our UK 

charity partnership with 
CodeYourFuture, which provides 
coding training for refugees and 
disadvantaged people.

•  Support for Ukraine through 
giving pro bono technical 
support to a charity providing 
psychological support for people 
in Ukraine.

Case Study:

Providing digital support for 
CodeYourFuture, our Europe 
charity partner

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During the second half 
of the year, several 
members of our European 
team worked closely 
with our regional charity 
partner, CodeYourFuture, 
on a pro bono basis. 
CodeYourFuture ("CYF") 
provides coding training 
for refugees and other 
disadvantaged people. 

Kin + Carta’s support involved 
helping CYF software development 
trainees learn about design, working 
with the charity’s digital team to 
improve the organisation’s website 
and helping to develop a new user 
experience insight ("UXI") programme.

Our initial involvement was to 
provide user experience ("UX") 
and design mentoring to software 
development trainees across 
the CYF programme, specifically 
graduation projects, which ranged 

from designing websites to apps. To 
help make CYF’s coding programme 
even more work-ready, Kin + Carta 
instructed the trainees on designing 
user-centric experiences and 
applying user interface ("UI") design 
principles. 

In addition to this student 
mentoring support, several of our 
team also worked closely with the 
charity’s Head of Digital to consider 
how to improve the CYF website. 
Using our expertise across UX, data 
intelligence, and copywriting, we ran 
a discovery project that provided 
CYF with a heuristic analysis of its 
website, followed by the provision of 
wireframes and website copy.

Having made good progress on the 
website, CYF asked us to focus on 
its newly-launched UX/UI course, 
a new and ambitious area for the 
charity - and somewhere we could 
leverage our skills to help deliver a 
successful programme. The team 

was proud to help CYF create the 
UX/UI course’s structure, content, 
and goals. To further ensure course 
success, we also ran a mentoring 
and consultation programme for the 
UX/UI trainees, where we reviewed 
and guided their projects. The 
trainees needed an approachable 
resource they could rely on when 
needed, so we adopted an open-
door policy to provide assistance, 
which proved vital. 

We’re delighted that some trainees 
recently graduated from the UX/
UI course and are now creating 
portfolios as part of their career 
guidance. Although their journeys 
in UX/UI have only just started, 
with the course CYF provided, the 
graduates have some foundations 
to build on, and will hopefully soon 
start successful careers in digital.

Building a world that works better for everyone.

Kin + Carta 
A responsible business 

continued

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Human rights

At Kin + Carta, we are committed to 
equality, fair practices and human 
rights. As a responsible business, we 
must operate legally, ethically and 
with integrity to deliver high-quality 
equitable and sustainable service to 
all our stakeholders. 

We have several policies to help us 
achieve this:

 See page 92 for information on our  
code of ethics

 See page 92 for information on our 
inclusion, diversity, equity and  
awareness policy

 See page 91 for information on our 
modern slavery policy

 See page 88 for information on our  
speak up policy

Human rights in the 
workplace
In recognition of the right to private 
and family life, Kin + Carta has 
a flexible working policy, driven 
by the understanding that we 

should all have the opportunity to 
take ownership of our own work-
life balance to support personal 
needs and aspirations. Everyone 
is entitled to benefit from working 
flexibly, as long as they are meeting 
expectations with regards to 
performance and operate within 
the parameters of the policy. Line 
managers monitor an employee’s 
flexible hours to ensure that, inter 
alia, it continues to fit both the 
individual’s needs and the needs 
of the team. Furthermore, our US 
offices have an unlimited holiday 
policy to support work-life balance 
and mental wellbeing. 

We also firmly believe that everyone 
has the right to a standard of living 
adequate for their health and 
wellbeing, so we are committed 
to fair and equitable pay. For our 
UK-based businesses, this includes 
compliance with the National 
Living Wage.

Human Rights 
Campaign Foundation’s 
2022 Corporate 
Equality Index 
During the year, Kin + Carta 
received a score of 90 out of 100 
on the Human Rights Campaign 
Foundation’s 2022 Corporate 
Equality Index ("CEI"), the United 
States’ foremost benchmarking 
survey and report measuring 
corporate policies and practices 
related to LGBTQ+ workplace 
equality. Kin + Carta joins the ranks 
of 1,271 major US businesses that 
were also ranked in the 2022 CEI.
 See pages 65 to 71 for information on 
practices related to our people and 
inclusion, diversity, equity and awareness 
("IDEA") 

Our planet
Our environmental 
framework
Our commitment to minimising  
the environmental impact of  
Kin + Carta’s operations continues 
with the development of new 
policies and frameworks, including a 
Climate Strategy and Action Plan. 

A summary of our environmental 
management policies and 
frameworks can be found at the end 
of this Strategic Report:

 See page 90 for information on our 
climate strategy and action plan

 See page 90 for information on our 
ethical and sustainable procurement 
policy

 See page 91 for information on our 
environmental and social risk policy for 
client and partner engagements

 See page 89 for information on our 
health, safety and environment 
framework

In addition, our reporting 
in alignment with the 
recommendations of the Task 
Force on Climate-Related Financial 
Disclosures can be found on pages 
78 to 85.

No environmental incidents were 
reported during the year. 

How we are measuring, 
and reducing carbon 
emissions
We are measuring our Scope 1, 
2 and 3 carbon emissions using 
the methodology detailed in the 
adjacent "energy and carbon 
reporting" section.

In the year, measures to reduce 
energy consumption included:

•  Moving internal data centres to 
sustainable cloud partners.

•  Continuously running 

optimisations for cloud size 
efficiency.

•  Transitioning towards hybrid 
flexible working resulting in 
reduced commuting.

Our ongoing work to reduce 
consumption includes:

• 

Improving corporate travel 
management.

•  Continuously reviewing 

operational efficiencies in 
offices, such as adjustments 
in heating, ventilation and air 
conditioning ("HVAC") settings.

•  Procuring renewable energy 

tariffs in territories where this is 
technically possible and where 
Kin + Carta directly controls 
procurement.

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Energy and carbon 
reporting
Kin + Carta’s carbon emissions for 
2021/22 have been calculated using 
the 2022 UK DEFRA greenhouse gas 
emission factors (as specified by 
the UK Environment Agency). These 
emissions calculations have been 
used to determine the tonnes of 
carbon dioxide equivalent (tCO2e) 
produced. Calculating the tCO2e 
allows different greenhouse gases 
to be compared on a like-for-like 
basis relative to one unit of CO2. 
Where available, energy data was 
collected from invoices and meter 
readings; where this data was not 
available, the consumption was 
estimated by an external carbon 
consultancy. Estimates used the 
pro-rata method and previous 
year's data. Some overseas sites 
have been estimated based on floor 
area and average use for similar 
buildings. Travel data was obtained 
through expense claims and travel 
management companies.

Our carbon reporting is aligned 
with the Greenhouse Gas (“GHG”) 
Protocol methodology. This protocol 
establishes comprehensive global 
standardised frameworks to 
measure and manage emissions 
from private sector operations, 
value chains and mitigation 
actions. The framework has been 
in use since 2001, and forms a 
recognised structured format to 
calculate a carbon footprint. The 
scope of emissions calculated 
included; electricity, natural gas, 
direct mileage, indirect mileage, and 
upstream goods and services. No 
mandatory emissions have been 
excluded from the data.

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Carbon emissions and energy consumption 2022

Scope 1 emissions (tCO2e)
Scope 2 emissions (tCO2e)
Total Scope 1 and 2 emissions (tCO2e)
Total Scope 1 and 2 energy consumption (kWh)

UK and offshore

Global (excluding UK 
and offshore)

6.71

51.10

57.81

61.12

72.44

133.55

298,889

1,555,667

% UK

9.9

41.4

30.2

16.1

Global Scope 3 emissions (tCO2e)
Energy consumption split (UK and overseas) 

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kWh energy consumed

tCO2e emitted

Electricity

Natural 
gas

Transport

Upstream 
goods and 
services

Total

Scope 1

Scope 2

Scope 3

2022

2021

2020

638,813

350,004

16,320 1,005,816 2,010,953

68 (7% )

124 (12%) 829 (81%)

632,949

41,340

5,754

1,915,113

193,858

172,986

N/A*

N/A*

680,043

2,281,957

9

78

148

490

N/A*

N/A*

* Not reported in previous years.

Total (of 
Scopes 
1+2)

Intensity 
ratio (of 
Scopes 
1+2)

191

157

567

0.97

0.87

3.38

The intensity ratio has been calculated as: tCO2e produced per million pounds of turnover. The intensity ratio 
excludes Scope 3 emissions.

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Case Study:

Our new commitment 
to the planet

In 2022, the Board 
considered and approved 
a new strategic goal for 
Kin + Carta:

To help our clients save  

1,000,000 

metric tonnes of CO2 by FY27.

This commitment is both an 
acknowledgement of the climate 
crisis and our understanding of the 
significant role technology can play 
in decarbonising our world. The IT 
sector contributes 3.7% to global 
CO2 emissions – a similar amount 
to aviation1. Therefore, it is vitally 
important to build digital products 
in less carbon intensive ways.

Digital and data products also have 
a special role to play in helping  
the world track progress towards 
global targets such as the UNSDGs, 
which include carbon emission 
reduction targets. 

The target figure was chosen 
because it will be difficult to achieve 
but not impossible – the type of 
challenge we thrive on accepting. 

Making an impact

We can directly support our clients 
to decarbonise by helping them 
build a more efficient digital estate. 
Internally, we are focusing on 
developing training programmes 
that educate our people on how to 
practise their craft in more carbon 
efficient ways.

We can also assist our clients 
in building digital products and 
experiences that empower 
decarbonisation within their 
businesses. Often this will require 
new, innovative products that harness 
the power of an organisation’s data, 
drive insights from that data, and 
highlight areas of carbon inefficiency.

Progress so far

We have just begun our journey 
towards the new goal, we have 
defined the scope of measurement 
in the work we do and set yearly 
and quarterly targets. A newly 
appointed Global Sustainability 
Manager has accountability for 
operationalisation and reporting 
to the Board on progress against 
the goal. Measuring performance 
against this target will include 
standardised measurements of 
digital estate efficiency gains as well 
as carbon reduced by way of digital 
experience. Additionally, members 
of our delivery teams will participate 
in a structured training programme 
that educates them of the 
importance of carbon reduction in 
IT and will include current research 
from organisations including the 
Green Software Foundation.

1  Lean ICT: Towards Digital Sobriety – 

The Shift Project (2019)

Building a world that works better for everyone.

 
 
 
A responsible business 

continued

Task Force on Climate-Related Financial Disclosures
Reporting in alignment with the recommendations of the Task Force on Climate-Related  
Financial Disclosures

78

We report below on the four thematic areas set out in the Task Force on Climate-Related Financial Disclosures' 
(“TCFD”) recommendations: governance, strategy, risk management, and metrics and targets. Kin + Carta has 
complied with the requirements of LR 9.8.6R(8) by including climate-related financial disclosures consistent with the 
TCFD recommendations and recommended disclosures.

Theme

Strategy

Theme

Governance

Disclose the organisation’s governance around climate-related risks and opportunities:

a. Describe the Board’s oversight of climate-related risks and opportunities.

b.  Describe management’s role in assessing and managing climate-related risks  

and opportunities.

The Kin + Carta Executive Directors have overall responsibility for climate-related risks and 
opportunities, with oversight of key policies related to environmental and climate matters, 
including our Climate Strategy and Action Plan ("CSAP"), and the Kin + Carta risk register. 
During the year, climate-related matters were reported at two of seven Board meetings, one 
relating to the CSAP and the other relating to performance against responsible business KPIs, 
which includes sustainability matters. A key outcome of the Board's oversight during the year 
was the Board’s approval of our new goal to help our clients save 1,000,000 metric tonnes 
of CO2 by 2027. Management considered the operationalisation of the goal and appointed a 
Global Sustainability Manager to lead the initiative (see page 77 for more information).

Management across the business is responsible for assessing and reporting on climate-
related risks, establishing and monitoring metrics and targets to support the achievement of 
our climate-related goals, as well as identifying and implementing opportunities to work with 
clients and partners on climate-related projects. Specifically: 

•  Our Climate Task Force was formed during the year to focus on climate-related matters, 
including assessing, reviewing and reporting on business-wide climate-related risks and 
opportunities. A summary of the task force's activities is disclosed on page 87. 

•  Our Environmental and Social Risk Review Board is responsible for reviewing any client 
or partnership opportunity where an environmental or social risk in a project brief or 
activities of a client or partner has been identified during opportunity qualification. A 
summary of the review board's activities is disclosed on page 87. 

The risk assessment process undertaken by management is outlined on page 80. Further, 
within acquisition due diligence, management performs a high-level assessment of a potential 
acquisition target's responsible business practices, using a set of targeted qualitative 
questions covering a range of social and environmental impacts to guide the process. This 
provides Kin + Carta with an understanding of the acquisition target's current practices, 
along with insight into the management's awareness of and approach to responsible business 
matters, including climate and sustainability-related practices. This, alongside consideration 
of other key diligence matters, such as the target's financials and technical capabilities, forms 
part of the acquisition opportunity qualification process and management's recommendation 
to the Board of whether to proceed with an acquisition.

Executive Director and senior management’s remuneration is linked to performance against 
climate change goals. Their reward packages include fixed pay, a bonus as a percentage 
of fixed pay and eligibility to participate in the Long Term Incentive Plan ("LTIP"). 10% of the 
2021/22 bonus is tied to performance against responsible business KPIs, which include carbon 
intensity and total revenue from positive impact projects. 20% of the 2020/21 LTIP award is 
tied to B Corp re-certification in 2024, coupled with an increase in weighted net corporate 
score (demonstrating improvement in underlying ESG operations and metrics, including 
environmental matters). See pages 142 to 172 for more information on the annual bonus 
and LTIP.

Disclose the actual and potential impacts of climate-related risks and opportunities  
on the organisation’s businesses, strategy and financial planning where such 
information is material:

a.  Describe the climate-related risks and opportunities the organisation has identified 

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over the short, medium and long term.

b.  Describe the impact of climate-related risks and opportunities on the organisation’s 

businesses, strategy and financial planning.

c.  Describe the resilience of the organisation’s strategy, taking into consideration 

different climate-related scenarios, including a 2°C or lower scenario.

The context of our strategy

The Intergovernmental Panel on Climate Change ("IPCC") has concluded that the world 
must reach net zero emissions by around 2050 to limit global warming to 1.5°C above pre-
industrial levels and avoid the worst consequences of climate change1. 

To meet this urgent challenge, we recognise the key role digital technologies play in helping 
to mitigate climate change. For example, artificial intelligence and the internet of things can 
improve energy management in all sectors, increase energy efficiency and promote the 
adoption of many low-emission technologies. We also acknowledge the need for strong 
governance of digitalisation to avoid inadvertent negative trade-offs across sustainability 
goals, for example, increases in electronic waste1. 

It is in this context that we have developed our climate strategy and consider the 
transitional and physical climate-related risks and opportunities for Kin + Carta. 

Our climate strategy

At Kin + Carta, we are committed to play our part in helping to address climate change. Our 
key initiatives are to:

•  Support the transition to a low-carbon economy: During the year, we set a new goal to 
help our clients save 1,000,000 metric tonnes of CO2 by 2027 (for further information, 
see page 77). 

•  Reduce our environmental impact: We monitor our carbon footprint and hold ourselves 

accountable to reducing our environmental impact through our carbon intensity ratio KPI 
(for further information, see page 64) and our carbon neutral and net-zero greenhouse 
gas ambitions, outlined in more detail on page 85.

Together, these are our “Carbon Reduction Initiatives.” 

1 

IPCC (2022). Summary for Policymakers. In: Climate Change 2022: Mitigation of Climate Change. Contribution of Working Group III to the Sixth 
Assessment Report of the Intergovernmental Panel on Climate Change. P.R. Shukla, J. Skea, R. Slade, A. Al Khourdajie, R. van Diemen, D. McCollum, M. 
Pathak, S. Some, P. Vyas, R. Fradera, M. Belkacemi, A. Hasija, G. Lisboa, S. Luz, J. Malley, (eds.). Cambridge University Press, Cambridge, UK and New 
York, NY, USA. doi: 10.1017/9781009157926.001.

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Climate-related risks and opportunities over the short, medium and long term

We outline below a high-level summary of Kin + Carta’s material climate-related risks and opportunities over the 
short, medium and long term, along with the potential impacts these could have. These risks and opportunities are 
determined according to Kin + Carta's risk management model. This process includes identifying and assessing risk 
events, and the potential impact and likelihood of these risks materialising on both an inherent and residual basis. 
Only those risks and opportunities that could have a material impact on the business have been included below. 
This was determined according to the rating assigned to each risk event, being a multiple of a) the likelihood of the 
risk event occurring and b) the potential impact determined by a combination of the qualitative and/or quantitative 
measurement. This assessment is informed by external data sources, such as the IPCC's reports on climate change, 
and internal reference points including Kin + Carta's sustainability and subject-matter experts.

Timeframe key:
•  Short term (S): 0 - 3 years
•  Medium term (M): 3 - 10 years
•  Long term (L): 10+ years

Material climate-related transition risks and their associated impacts

Description

Risks, opportunities and impacts

Mitigations

Market and 
technology shift
Timeframe: S, M, L

•  Client preferences for 
sustainable products 
may change demand for 
Kin + Carta’s products 
and services.

Reputation and 
sentiment
Timeframe: S, M, L

•  Socio-cultural and 

behavioural changes 
may occur in sentiment 
toward sustainability, 
resulting in stakeholder 
activism and/or 
changes in stakeholder 
sentiment.

Risks

An inability to effectively capture the 
opportunity for sustainable digital products 
(e.g. due to the inability to upskill existing Kin 
or recruit appropriately skilled talent to meet 
the pace of demand) could result in a loss of 
revenue and demand.

Opportunity

Systemic changes related to decarbonisation 
may increase demand for Kin + Carta’s services 
for solutions that address our clients’ climate 
goals. Kin + Carta has appointed a Global 
Sustainability Manager to lead the client-
focused environmental initiatives.

Risks

Misalignment of Kin + Carta’s broader 
sustainability agenda to stakeholder sentiment, 
and underachievement of that agenda, could 
harm Kin + Carta’s reputation and result in, 
for example, demand-side risk with clients not 
engaging due to a failure to meet "know your 
client" criteria. This would impact Kin + Carta’s 
ability to generate revenue.

•  We are investing in positive 
impact services (see page 
86 for more information).

•  Our Carbon Reduction 

Initiatives.

•  Our Environmental and 

Social Risk Review Board 
(for more information, see 
page 87).

•  B Corp certification, 

demonstrating third -party 
verification of  
Kin + Carta’s responsible 
business practices in 
areas including the 
environment. This positions 
us well to demonstrate 
our responsible business 
credentials to stakeholders 
as sentiment changes.

For completeness, and to aid the understanding of the climate-related scenario planning disclosures on pages 
83 and 84, we summarise below examples of additional risks and opportunities considered as part of the risk 
assessment process, which were not considered to be material due to their low risk rating. We continue to monitor 
their impact and likelihood to assess whether their materiality classification needs to change. 

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Examples of other climate-related risks monitored by Kin + Carta

Legal, policy and regulatory
This climate-related transition risk contemplates:

•  Carbon pricing such as carbon taxes and voluntary removal and offset costs, and programmes that encourage 

changes in consumer behaviour. 

•  Enhanced climate governance through national or international regulations to provide overall direction, setting 

targets, mainstreaming climate action across all policy domains and enhancing regulatory certainty.

Financial
This climate-related transition risk contemplates:

•  Changing requirements for securing financial resources due to financiers' increased focus on ensuring financial 

flows shift towards supporting net zero targets as well as systemic changes to financing and economic 
structure (e.g. national green finance strategies).

•  High inflation (e.g. due to businesses incurring additional costs associated with undertaking climate-related 

mitigation activities and passing these on to consumers).

Physical environment
This climate-related physical risk contemplates:

•  Extreme weather conditions occurring more frequently and more severely, e.g. floods, heatwaves, thunder/
tropical storms, wildfires, hail storms, extreme wind speeds, droughts, freezing conditions and winter 
precipitation, that may impact our offices, local infrastructure (e.g. power) and displace our people, which could 
lead to additional expenditure and/or cause business disruption and loss of customer service and revenue.

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How actual and potential climate-related risks and opportunities have impacted the business, strategy 
and financial planning.

Business and strategy

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Our new medium-term goal to help our clients save 1,000,000 metric tonnes of CO2 by 2027 is the key area of 
business and strategic planning regarding climate-related risks and opportunities. It seeks to address risks and 
opportunities related to market and technology shifts through a focus on providing service offerings that help our 
clients build a more efficient digital estate and reduce their carbon emissions by way of digital experience, while also 
providing structured training opportunities for our delivery teams to upskill and educate them on carbon reduction 
in IT. This goal, and our initial plans to operationalise it in our business, are described in more detail on page 77. In 
addition, in 2022/23, we will review business continuity plans to address physical risks and conduct detailed planning 
on how we will reduce our carbon footprint (including emissions reductions milestones towards our target of having 
net zero emissions by 2027). The emissions reductions focus will be on our areas of significant (though still relatively 
low level) emissions, including a focus on using renewable energy in our offices, review of our business travel policy, 
and emissions by suppliers in the purchased goods and services category.

Financial planning and analysis

Kin + Carta considers actual and potential climate-related risks and opportunities in its financial planning through 
considering their impacts on the viability of the business, the potential impairment of value of business assets and 
the potential for contingent liabilities to arise. Currently, Kin + Carta considers that climate-related risk will not have 
a material financial impact on these matters as summarised in the table below. Further, as part of our responsible 
business commitments, we have defined targets related to carbon neutrality and the associated offsetting initiatives 
are incorporated into the 2022/23 budget; again, these amounts are immaterial.

Examples of potential climate-related 
risks considered in financial planning and 
analysis 

Financial viability

The Company may not be viable in the 
medium term because of the effect of 
climate-related transition risks.

Impairment of business assets

Assets owned by the business may 
need to be impaired because of 
climate-related matters.

Contingent cash outflows

Crystallisation of contingent liabilities 
may lead to cash outflows because of 
climate-related matters.

Assessment summary

As explained in the viability statement on pages 176 and 177, the viability 
analysis includes a number of stress tests, which include scenarios that 
may be impacted by climate-transition risk (e.g. a significant downturn 
in revenue, which may arise from a market and technology shift or a 
change in reputation and sentiment). As noted in the viability statement, 
the results of the viability analysis show that the stress test scenarios 
that include impacts arising from, inter alia, the material climate-change 
transition risks are unlikely to threaten the viability of the business over 
the period covered by the forecast.

The impact of climate-related matters on Kin + Carta's business assets 
(e.g. physical assets, long-term assets and other principal trading assets) 
was undertaken. It was concluded that Kin + Carta's business assets had 
a low level of exposure to climate-related matters and it was therefore 
not considered material to significant judgements and estimates. 

Consideration was given to the Company's Legacy Defined Benefit 
Pension Scheme (described in note 27), which is invested in a broad 
range of assets, and the potential impacts on Kin + Carta should the 
assets fail to perform due to climate-related risks. Based on current 
regulations, the mitigating activities, which include the reduced 
exposure to assets with higher climate-related risks, were considered to 
reduce the risk of cash outflows because of climate-related matters to 
an immaterial level.

Scenario planning 

Scenario analysis is beneficial to both the Company and its wider stakeholders, including investors, as it enhances 
the understanding of: 

•  The risks and opportunities to the Company in a transition to a low-carbon economy.

•  The resilience of the Company’s business model and strategy to climate change. 

8383

In our first year of climate-related scenario planning, we have used qualitative analysis to consider two climate-related 
scenarios, outlined below. We have used a <2°C warming scenario (SSP 1-2.6) as it is aligned to the objectives of the 
Paris Agreement. We have used a ~4°C warming scenario (SSP 5-8.5) as a potentially stressful but plausible scenario1 : 

Scenario

Description

Intergovernmental Panel on  
Climate Change SSP 1-2.6

Intergovernmental Panel on  
Climate Change SSP 5-8.5

Very low GHG emissions with minimal challenges 
to mitigation and adaptation. This scenario 
assumes rapid policy, regulatory, technological 
and market changes by 2030 to restrict 
emissions to a level which limits global warming 
to <2°C. Examples of the types of changes 
include the application of carbon pricing 
schemes to reduce emissions across various 
sectors, increased climate governance to provide 
an overall direction and to mainstream climate 
action across policy domains, and an increasing 
awareness within society on climate change 
resulting in a change in stakeholder sentiment.

Very high GHG emissions with high challenges 
to mitigation and low challenges to adaptation. 
This scenario assumes limited policy or 
regulatory support for emission reduction, 
leading to a world with increasing physical 
climate change impacts. It envisages a world 
that places increasing faith in innovation to 
produce rapid technological progress and 
development2. The scenario leads to global 
warming of 4°C, resulting in gradual, chronic 
changes in temperature and precipitation 
patterns, as well as more frequent and intense 
extreme weather events.

Outcome

<2°C warming

~4°C warming

Risks

The greatest risks associated with this scenario 
are transitional. Specifically, macroeconomic 
financial risk as extensive global climate 
change mitigation efforts are projected to 
increase expenditure (e.g. carbon pricing and/
or investment in sustainable initiatives) across 
the wider economy, resulting in inflation. This 
could increase our cost base through the inflation 
impacts on salaries and other operating costs. 
Further risks of this scenario include: 

•  The rapid pace of market and technology 
shifts to provide low-carbon or net-zero 
carbon digital solutions, posing a risk if 
Kin + Carta cannot effectively capture the 
opportunity.

•  Reputation and sentiment, with impact 

projected across all key stakeholder groups 
and the strongest of which forecast to 
be associated with changes in investor 
requirements. 

The greatest risks associated with this 
scenario are physical. The unprecedented 
extreme weather conditions would have 
serious impacts on human systems, 
ecosystems and associated services. The 
severe disruptions, damage and dislocation 
of people envisaged in this scenario would 
provide an extreme challenge to both  
Kin + Carta’s business operations (posing 
risk to revenue if our delivery is negatively 
impacted) and those of our clients (posing 
risk of bad debt if our clients are significantly 
exposed to the negative effects of climate 
change). Other risks are transitional and 
include market and technology shifts due 
to the increasing faith in innovation to 
produce rapid technological progress and 
development.

Risk analysis 
time frame

2030

2030

1  Schellnhuber, H. J., Hare, W., Serdeczny, O., Adams, S., Coumou, D., Frieler, K., Martin, M., Otto, I. M., Perrette, M., & Robinson, A. (2012). Turn down the 

heat: why a 4 C warmer world must be avoided. Worldbank. http://documents.worldbank.org/curated/en/865571468149107611/Turn-down-the-heat-
why-a-4-C-warmer-world-must-be-avoided.

2  O’Neill, B., Kriegler, E., Ebi, K., Kemp-Benedict, E., Riahi, K., Rothman, D., van Ruijven, B., van Vuuren, D., Birkmann, J., Kok, K., Levy, M., & Solecki, W. (2017). 
The Roads Ahead: Narratives for Shared Socioeconomic Pathways describing World Futures in the 21st Century. Global Environmental Change, 42, 
169–180.

Kin + CartaBuilding a world that works better for everyone.Strategic ReportA responsible business 

continued

Research was conducted to determine the impacts on transition and physical risks that could affect Kin + Carta as a 
result of each climate scenario; the material risks summarised on page 80 and the other risks summarised on page 81 
were used as an initial framework. Through interactions with key business leaders, including our Head of Responsible 
Business, Head of Risk Management and Global Sustainability Manager, we considered the potential impacts of 
the manifestations of those risks on Kin + Carta. Risks were disclosed in the scenario table if their risk score was 
medium-high or above.

84

Resilience

Overall, the assessment through this scenario planning exercise suggests that Kin + Carta’s existing mitigations 
(referenced alongside the material risks on page 80) manage some of the risks in the two scenarios. For example, a 
commonality to both scenarios is the market and technology shift, driving increased innovation and technological 
progress. Our current mitigating activity to support the transition to a low-carbon economy through our goal to help 
our clients save 1,000,000 metric tonnes of CO2 by 2027 would provide a degree of protection in both scenarios. We 
considered that Kin + Carta is better positioned to adapt to the <2°C warming scenario (SSP 1-2.6) due to our current 
mitigations being most closely aligned to the transitional risks foreseen in this scenario, particularly our existing 
actions to mitigate against legal, policy and regulatory risks and reputation and sentiment risks (e.g. our Carbon 
Reduction Initiatives). The continued implementation of these mitigations, and appropriate adaptations to them as 
global sustainability efforts evolve, requires ongoing investment in resource and expertise. The ~4°C warming scenario 
(SSP 5-8.5) revealed higher disruption due to extreme physical environment challenges. In this scenario, there would 
be the greatest need to rely upon robust business continuity plans and to diversify our geographic delivery locations 
to reduce our risk exposure to localised extreme weather events. Our ongoing global expansion efforts reduce this 
risk exposure. 

Theme

Risk Management

Disclose how the organisation identifies, assesses, and manages climate-related risks:

a. Describe the organisation’s processes for identifying and assessing climate-
related risks.

b. Describe the organisation’s processes for managing climate-related risks.

c.  Describe how processes for identifying, assessing, and managing climate-related 

risks are integrated into the organisation’s overall risk management.

Kin + Carta has established a “Three Lines of Defence” risk management model to 
identify, monitor and manage all risks, including climate-related risks (see pages 100 and 
101 for more information). The first line of defence is the senior leadership team who are 
responsible for day-to-day business operational supervision, and are required to review all 
current and developing risks that could impact on the achievement of strategic objectives, 
including ESG and climate-related risks. This process includes identifying and assessing 
risk events, and the potential impact and likelihood of these risks materialising on both 
an inherent and residual basis. This process is used to determine the significance of all 
risks facing Kin + Carta, including climate-related risks, whereby each risk is assigned a 
rating. This rating is a multiple of a) the likelihood of the risk event occurring and b) the 
potential impact determined by a combination of the qualitative and/or quantitative 
measurement. The analysis is informed by regular communication with our internal and 
external stakeholders with consideration given to regulatory, reputational, and physical risks, 
together with opportunities to improve our engagement with clients. Through this process, 
Kin + Carta has identified climate-related risks, resulting in intense weather conditions and 
natural disasters, as an emerging risk.

We also recognise the potential regulatory and reputational risks associated with the 
transition to a low-carbon economy. Therefore, our Environmental and Social Risk Review 
Board serves as a key part of the second line of defence and evaluates material ESG risks in 
our client and partnership engagements, and corresponding mitigation activities.

The third line of defence is Kin + Carta’s Internal Assurance team, providing an independent 
and objective view on the adequacy and effectiveness of the internal control environment.

Theme

Metrics and Targets

Disclose the metrics and targets used to assess and manage relevant climate-related 
risks and opportunities where such information is material:

a.  Disclose the metrics used by the organisation to assess climate-related risks and 

opportunities in line with its strategy and risk management process.

8585

b.  Disclose Scope 1, Scope 2, and, if appropriate, Scope 3 greenhouse gas (“GHG”) 

emissions, and the related risks.

c.  Describe the targets used by the organisation to manage climate-related risks and 

opportunities.

The key metrics used to assess climate-related risks and opportunities and monitor the 
progress of our Carbon Reduction Initiatives are tabled below, alongside associated targets 
for each. This is our first year reporting on these metrics; in future years we will include prior 
year comparators to allow for trend analysis. 

Metric

GHG Emissions (Scope 1, 2, 3) (tCO2e)

Carbon intensity (tCO2e / £m revenue) (includes Scope 3 emissions; 
excludes carbon offsets)

FY22 Outcome

1,021

5.2

Climate-related positive impact project revenue (£m / % of total 
revenue)1

£4.6m / 2.4%

1  From FY23 onwards, we will report climate-related positive impact revenue as a % of total revenue. 

FY23 
Target

1,000

4

3%

We have set a Group-wide net-zero GHG emissions target to be achieved by the end of 
2027, with an interim carbon neutral target to be achieved by the end of 2023. In relation 
to our ambition to be carbon neutral by the end of 2023, we have included the estimated 
cost to offset our Group-wide emissions in our FY23 budget. In relation to our net-zero 
goal, our FY22 task was to measure accurately our Scope 1, 2 and 3 GHG emissions (which 
are disclosed on page 76). Having achieved this, our next objective is to review the areas 
which contribute significantly to our carbon footprint and form detailed plans on how 
emissions in those areas can be reduced. This will be part of a broader plan setting out how 
we can achieve net-zero GHG emissions and which will include the associated financial and 
strategic impacts.

 For more information on our Scope 1, 2, and 3 GHG emissions, see page 76.
 For more information on our carbon intensity ratio, see page 64.
 For information on our broader positive impact project revenue responsible business KPI,  
which includes work for clients that has social benefits, see page 64. 

Kin + CartaBuilding a world that works better for everyone.Strategic ReportA responsible business 

continued

86

Clients
Sustainable and 
accessible services
The responsible business agenda 
is now a focus for most businesses, 
and will only become more 
important with time as high levels 
of accessibility and sustainability 
become market requirements 
rather than desired outcomes. As 
a result, our continued emphasis 
on providing services to our clients 
which meet their responsible 
business – as well as societal and 
environmental – needs puts us 
in a strong position to deliver on 
this agenda, as well as providing 
additional project opportunities for 
Kin + Carta.

Across all of our service lines and 
Regions, 2022 saw an increased 
focus on the type and level of 
responsible client service offerings 
that we can provide, with a 
continued use of the lenses of 
diversity, inclusion, accessibility 
and environmental sustainability. 

These include accessible 
research methods and balanced 
representation, wider adoption of 
inclusive design principles, reducing 
bias in AI algorithms, reduced 
energy use through migration to 
cloud and improved operational 
efficiency, and data-driven waste 
reduction. In addition, the adoption 
of our new medium-term goal to 
help our clients save 1,000,000 
metric tonnes of CO2 (as set out in 
detail on page 77), brings additional 
attention and intention to this 
area of our business, in particular 
through the introduction of a new 
role, Global Sustainability Manager, 
and we look forward to progressing 
our service proposition as well as 
client delivery success over the 
coming years.

We strive to introduce these 
elements of responsible business 
into client conversations at the 
earliest stage, with a view to 
encouraging clients to help us 
build digital products in the most 
inclusive, ethical, accessible and 

energy efficient ways. We are 
working more and more with clients 
across sectors and regions to 
understand their needs in order 
to provide the relevant, focused 
products and services which deliver 
on their own goals.

Positive impact 
projects
We continue to track positive 
impact projects (defined using 
a bespoke methodology which 
considers the sector, the project 
scope, capabilities leveraged, and 
the outcome intention) and the 
revenue earned from them. We 
saw increased revenue from these 
positive social or environmental 
impact projects over the past 
year, from £7.9 million (6% of total 
revenue) in 2021 to £16.5 million in 
2022 (which represents 9% of total 
revenue). The main sectors we work 
in to deliver these types of projects 
are healthcare, not-for-profit, 
energy, and agricultural technology. 

See pages 22 and 26 for examples 
of our positive impact client 
work with a healthcare company 
(positive community impact) and 
Canadian National Railways (positive 
environmental impact). 

In addition to our project initiatives, 
a core element of our promotion 
of responsible business with 
our clients is maintaining well-
established practices, supported by 
our policies:

See pages 88 to 92 for information 
on our Anti-Bribery and Corruption 
Policy, Code of Ethics, and 
Environmental and Social Risk Policy 
for Client and Partner Engagement.

8787

Governance

The Board is collectively responsible 
for leading Kin + Carta, promoting its 
long-term success, and generating 
value for its stakeholders, including 
shareholders and wider society. It is 
the principal decision-making body 
for all significant matters affecting 
Kin + Carta, and it has implemented 
a governance framework, 
summarised on pages 122 to 124, 
to establish clear expectations and 
common understandings of the 
roles, responsibility and authority 
of the Board, its committees and 
individual members. 

In decision making, the Board 
assesses shareholder and 
stakeholder interests from the 
perspective of the long-term 
sustainable success of the Company. 
This requires it to manage any 
conflicts between short-term 
interests and the long-term impacts 
of its decisions, at all times having 
regard to the Company’s purpose to 
build a world that works better for 
everyone. For further information, 
see our Section 172 statement on 
pages 93 to 99.

Articles of association
In September 2021, Kin + Carta’s 
shareholders passed a special 
resolution to amend its Articles 

to include an objective to have a 
material positive impact on society 
and the environment.

The practical effect of the 
amendment to the Articles is the 
formalisation of the Company’s 
pre-existing commitment to 
responsible business culture and 
practices by explicitly embedding 
into the Articles a requirement that 
Directors adopt a “triple bottom 
line” approach to decision making, 
seeking to balance considerations 
around people, profit and planet. 
It is also consistent with the 
increasing focus on responsible 
business practices and behaviours 
by companies in the UK, and further 
afield, through initiatives such as the 
UK Green Finance Strategy and the 
EU Sustainable Finance Action Plan.

Committees and 
working groups
Across Kin + Carta we have 
forums designated to support our 
responsible business practices and 
priorities. Examples include:

Climate Task Force

Formed in 2021 to focus on climate-
related matters including assessing, 
reviewing and reporting on business-
wide climate-related risks and 
opportunities.

During the year, it established the 
responsibility assignment matrix to 
allow reporting against the metrics 
set out in the Climate Strategy 
Action Plan ("CSAP"). The CSAP is 
described on page 90.

Environmental and Social  
Risk Review Board

Formed in 2021 to review any new 
client or partnership opportunity 
where an environmental or social risk 
in a project brief or activities of a 
client or partner has been identified 
during opportunity qualification. 

During the year, it received 11 
referrals from Kin and convened 
seven meetings to discuss 
opportunities spanning various 
industries from defence to gambling. 
Informed by briefing papers 
prepared by the Head of Responsible 
Business with input from internal 
subject-matter experts, the review 
board authorised the progression 
of the majority of opportunities, 
while two were disqualified. Where 
a client or partner worked in a 
high risk sector, a key decision-
making factor was whether the 
opportunity would materially reduce 
that client or partner’s negative 
social or environmental impact. 
The associated Environmental and 
Social Risk Policy for Client and 
Partner Engagements is described 
on page 91.

Responsible business governance highlights
•  B Corp certification: Kin + Carta received B Corp 
certification and was named a 2022 Best for the 
World™ B Corp™ in recognition of its exceptional 
positive impact on governance. 

•  Articles: Amended our articles of association 

(“Articles”) to include an objective to have a material 
positive impact on society and the environment.

•  Global governance structure: Established our 
global governance structure for our Responsibility 
Platform, organised around IDEA, Philanthropy and 
the Environment. 

•  FTSE4Good Index Series: In 2022, Kin and Carta 
plc became a constituent of the FTSE4Good Index 
Series. This follows an independent assessment 
according to the FTSE4Good criteria. The 
FTSE4Good Index Series is designed to measure 
the performance of companies demonstrating 
strong environmental, social and governance ("ESG") 
practices.

Kin + CartaBuilding a world that works better for everyone.Strategic ReportA responsible business 

continued

Policies
We have a range of policies and codes that support our commitment to conducting business responsibly for  
all of our stakeholders and apply consistent governance standards across Kin + Carta. For the purposes of the  
Non-Financial Reporting Regulations, these include, but are not limited to:

88

Anti-bribery and corruption

Policy

Description

Anti-Bribery and 
Corruption

Sets out standards in areas such 
as the prohibition of facilitation 
payments, political donations, and 
minimum standards in relation to 
charitable donations, and gifts and 
entertainment.

Associated stakeholders

Policy

Description

Speak Up 
(whistleblowing)

Outlines the procedures and 
channels for our people to 
confidentially raise any concerns 
about suspected misconduct 
in confidence without fear of 
retaliation. 

Associated stakeholders

Policy embedding, due diligence and 
outcomes

Issued Group-wide with recipients required to 
confirm they acknowledge and understand the 
policy. 

Senior management team is responsible for 
implementing standards and enforcing them 
throughout the Group. Furthermore, senior managers 
respond to an internal controls questionnaire that 
includes questions on engagements with politically 
exposed people and client jurisdictions. This is 
reviewed by the Internal Audit function on an 
annual basis.

2022 annual review found all businesses within  
Kin + Carta to be deemed low risk.

Policy embedding, due diligence and 
outcomes

Issued Group-wide with recipients required to 
confirm they acknowledge and understand the 
policy. 

During the year there were three allegations 
of whistleblowing. Two instances related to 
employment matters and one related to company 
credit card irregularities. Thorough investigations of 
the allegations were conducted, led by the Company 
Secretary and Head of Internal Audit, and action was 
taken accordingly.

Environmental, social and community matters

Policy

Charitable  
Giving

Description

Sets out the framework through 
which Kin + Carta donates time, 
fundraising efforts, knowledge, 
skills and money to charitable 
organisations.

Associated stakeholders

Policy

Description

Health Safety 
+ Environment 
Framework

Defines the areas that are particularly 
important to our business, and 
explains the mechanisms we use to 
meet our commitments to improve 
performance. The policy statement 
is supported by our Health, Safety 
+ Environment Framework, which 
outlines how Kin + Carta manages 
health, safety and environmental 
matters, including responsibilities  
and arrangements.

Associated stakeholders

Policy embedding, due diligence and 
outcomes

Due diligence undertaken on charity partnerships 
that involve donations, fundraising or volunteering 
over specified thresholds.

8989

Policy framework was followed in the selection of 
regional charity partnerships for Kin + Carta US 
(Techbridge Girls) and Kin + Carta Latin America 
(Por Igual Mas) in 2022. Continued the relationship 
between CodeYourFuture and Kin + Carta Europe, 
which was established in 2021 following the 
application of the policy framework (see page 73  
for our case study on CodeYourFuture).

Policy embedding, due diligence and  
outcomes

Compliance with our policy and legal obligations is 
internally audited. 

No environmental incidents were reported during the 
year. For information on our accident incident rates 
and accident severity rates, see page 71.

Link to stakeholders

People

Communities

Environment

Client

Suppliers

Kin + CartaBuilding a world that works better for everyone.Strategic Report 
  
 
 
 
 
A responsible business 

continued

Environmental, social and community matters

Policy

Description

Supplier Code of 
Conduct

90

Sets high mandatory standards 
and behaviours required from 
our suppliers related to their 
treatment of employees, health, 
safety and environment, conduct 
of business and ethical standards 
of behaviour. Sets out supportive 
desirable behaviours to encourage 
improvements in practices (e.g. 
supplier commitments to paying 
the living wage, measurements of 
carbon footprint and greenhouse 
gas emissions, and commitments to 
reduce or offset emissions).

Associated stakeholders

Policy embedding, due diligence  
and outcomes

The Supplier Code of Conduct assessment is 
embedded into our procurement process. Each new 
supplier to Kin and Carta plc and existing supplier 
that renewed business with Kin + Carta in 2022 
completed the assessment and in the majority of 
cases met our criteria.

Where any non-compliance with mandatory 
requirements has been flagged, discussions were 
had with the supplier to understand the reasons and 
agree alternative, equal standards as appropriate.

Policy

Description

Climate Strategy  
and Action Plan 
("CSAP")

Sets out the framework through 
which Kin + Carta approaches 
governance, strategy, risk 
management and metrics to 
address climate-related risks and 
opportunities. 

Policy embedding, due diligence  
and outcomes

Approved in September 2021, the CSAP includes 
commitments for scheduled reporting on performance 
against the key metrics and targets to the Board. 

For information on our environmental metrics and 
KPIs, see page 85.

Associated stakeholders

Policy embedding, due diligence  
and outcomes

Policy has been communicated to all office 
management and other relevant procurement 
staff, who make the majority of purchases in the 
categories referenced therein.

Policy

Ethical and 
Sustainable 
Procurement

Description

Promotes the purchase of goods 
and services that minimise negative 
or enhance positive impacts on 
the environment and society while 
meeting our business requirements. 
Seeks to achieve benefits for both 
the people in our supply chain 
by minimising any risk of social 
exploitation, and for the environment 
by reducing resource usage and 
considering optimum performance 
efficiency wherever possible.

Associated stakeholders

Environmental, social and community matters

Policy

Description

Environmental and 
Social Risk Policy for 
Client and Partner 
Engagements

Provides a decision-making 
and assessment framework for 
prospective client engagements 
in sectors that are likely to have a 
higher environmental and/or social 
risk and negative impact. 

Encourages meaningful 
conversations with prospective 
clients about their current and 
intended plans to reduce any of their 
negative environmental and social 
impacts, and where Kin + Carta 
may work with those clients on any 
such plans.

Associated stakeholders

Human rights

Policy

Description

Modern Slavery

Sets our zero-tolerance approach 
to any form of modern slavery 
in recognition that slavery and 
human trafficking is a violation of 
fundamental human rights. 

Annual Kin + Carta Statement on 
Modern Slavery outlines the actions 
taken to address the risks of modern 
slavery and human trafficking in 
our operations, supply chain, and 
customer and client relationships.

Our Modern Slavery Statement is 
available to view on our website 
www.kinandcarta.com/en/modern-
slavery-act/.

Associated stakeholders

Policy embedding, due diligence  
and outcomes

Policy and process revised and improved during 
2022 following employee feedback.

9191

Assessments undertaken during the opportunity 
qualification process.

Declined a small number of client opportunities  
that did not comply with the risk criteria as set out  
in the policy.

Policy embedding, due diligence  
and outcomes

Suppliers confirm via Supplier Code of Conduct 
assessment that they comply with all applicable 
human rights and equity laws, and laws prohibiting 
modern slavery, and that they adhere to our Modern 
Slavery policy.

Kin + Carta policies and values reinforce our 
expectation that any concerns be highlighted 
using the appropriate reporting channels, and 
management are to act accordingly. 

No incidents of Modern Slavery were reported or 
identified during the year.

Kin + CartaBuilding a world that works better for everyone.Strategic Report 
 
 
 
 
 
 
 
  
 
 
A responsible business 

continued

Our people

Policy

Code of Ethics

92

Policy embedding, due diligence  
and outcomes

Issued Group-wide, and we reinforce the  
Kin + Carta values that support the code 
through "setting the tone from the top" with our 
Board and senior leadership team’s actions and 
communications.

Description

Sets out the ethical values and 
compliance framework for the 
execution of our organisational 
purposes and ensuring professional 
integrity. 

Kin + Carta is to adhere to the 
code in all business endeavours 
and community support initiatives 
to ensure it operates legally, 
ethically and in accordance with the 
approved Kin + Carta operational 
policies. 

The code includes commitments 
to safeguard the interests of our 
stakeholders.

Associated stakeholders

Policy

Description

Inclusion, Diversity, 
Equity and 
Awareness ("IDEA")

Sets out Kin + Carta’s commitment 
to fostering, cultivating and 
preserving a culture of IDEA. Outlines 
Kin + Carta’s diversity initiatives, 
employees’ responsibility to treat 
others with dignity and respect, 
and exhibit conduct that reflects 
inclusion. Identifies the processes 
that employees should follow in the 
event of a breach of the IDEA policy 
and initiatives.

Associated stakeholders

Policy embedding, due diligence  
and outcomes

IDEA principles integrated into day-to-day business, 
for example in Group-wide recruitment and 
retention practices. 

IDEA metrics reported at both subsidiary and  
Kin + Carta Board meetings.

See page 67 for information on our 2022 IDEA 
progress.

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Section 172
Stakeholder 
engagement
When providing direction to the 
Company on strategic opportunities 
and challenges, our Directors 
must perform their duties under 
the Companies Act and articles 
of association. This includes 
considering our impact on our key 
stakeholders. Our ability to engage 
and work constructively with these 
stakeholders underpins the long-
term success and sustainability of 
Kin + Carta. 

A key purpose of this report is to 
demonstrate the manner in which 
these duties have been discharged, 
with particular focus on the duty 
to promote the long-term success 
of the Company for the benefit of 
its members as a whole, and the 
Company’s additional objective to 
have an overall material positive 
impact, through its business 
and operations, on society and 
the environment, taking into 
account the range of factors and 
stakeholders identified in section 
172 of the Companies Act, and the 
Company’s articles of association. 
In accordance with our articles of 
association, stakeholder interests 
are considered in the same manner 
as shareholder interests when 
making strategic decisions that will 
affect the Company’s members. 

Our approach
At Kin + Carta, our purpose is to 
build a world that works better 
for everyone. We are connective, 
understanding that at the 
intersections between experiences, 
data and technology we can create 
practices to win personally and 
professionally. We take courage to 
be adaptive, look ahead, learn and 
stay curious, with a compassionate 
and responsible mindset that 
recognises our impact on the world, 
and the need to come up with new 
solutions in our local communities 
and beyond. 

These values support our purpose. 
They reflect the importance our 
Board places on considering our 
stakeholders in key business 
decisions and how they are 
fundamental to our ability to drive 
value creation over the longer term, 
allowing us to be adaptive and 
seek responsible ways to improve 
and grow.

Set out overleaf is an overview 
of how our Directors satisfy 
their duties and how we live 
our values for each of our key 
stakeholder groups: our clients, 
our communities, our environment, 
our partners, our people, our 
shareholders and our suppliers. 
We set out the interests of each 
stakeholder group, our tailored 
approach to engaging with them 
and how this engagement has 
shaped Board decision making 
and discussions, along with an 
overview of how we have promoted 
responsible business with each 
stakeholder. Further information 
can also be found throughout 
the Strategic Report and in our 
summary of the 2022 key focuses 
of the Board set out in the 
Governance Report. 

Kin + CartaBuilding a world that works better for everyone.Strategic Report 
 
 
A responsible business 

continued

Stakeholder

Why do they matter?

What are their key priorities?

How do we engage?

What were the key impacts?

Our clients

94

For our business to prosper and have a 
long-term sustainable future, it is essential 
that we provide products and services 
that meet the needs of our clients and the 
market. 

Our clients seek a holistic service offering, 
supported by deep technical knowledge 
delivered at competitive rates, developing 
long-term partnerships, building their brand 
and performance, credibility and trust and 
sustainable and ethical business practices 
(including anti-bribery and corruption, 
environmental responsibility, human rights, 
and modern slavery matters).

Our community and environmental 
priorities include environmentally 
sustainable digital transformation, inclusive 
recruitment, products and services, ethical 
procurement and charitable initiatives.

Our 
communities 
and 
environment

The local communities of our office 
and home-working locations are the 
ecosystems within which our current and 
prospective people and their families, and 
many of our clients, suppliers, partners and 
shareholders live and work. 

Our communities include the wider 
environment. We must be intentional about 
our impacts on the world around us, from 
the code we write and the platforms we 
build to the energy we use to get there. 
We recognise our responsibility to bring 
the strategies of sustainability and digital 
transformation together to build and design 
digital products and services that are 
sustainable and energy efficient. 

The Board approved acquisitions during the year to 
satisfy client priorities, including: 

•  Melon Group, which expands Kin + Carta’s 

9595

nearshore software development capacity, enabling 
high value and lower cost delivery for Kin + Carta’s 
global clients.

•  Octain, which provides clients advanced insight, 
predictions and recommendations governed 
by socially responsible AI principles. Alongside 
the December 2020 acquisition of data science 
company Cascade Data Labs, it supports services 
to our clients including quick and accurate 
prediction of supply chain shortages and 
measurement of customer retention, to aid data-
driven decision making.

Kin + Carta launched its five service lines with focused 
business critical DX service offerings, delivered by 13 
new practices, to provide a holistic service offering to 
clients.

During the year, we developed inclusivity, accessibility 
and sustainability strategies for all service lines.

The Board considered and approved our new 
Responsibility Platform goal to help our clients save 
1,000,000 metric tonnes of CO2 by FY27. Management 
considered the operationalisation of the goal and 
appointed a Global Sustainability Manager to lead the 
initiative. For more information on this goal, see page 77. 

In philanthropy, we established two new regional charity 
partnerships, with Techbridge Girls in the US and Por 
Igual Mas in Latin America, in order to provide more 
focus to our community efforts.

Our Kin maintain close dialogues with our clients at all 
levels of the organisation, from their Chief Executive 
Officer to procurement teams to allow us to listen to 
our clients, understand their needs and provide the 
products and services they want. 

At monthly subsidiary Board meetings, Kelly Manthey, 
our Chief Executive Officer, and Chris Kutsor, our Chief 
Financial Officer and Chief Operating Officer, receive 
reports on matters related to key clients including 
operational updates, the health of the relationship and 
related opportunities and threats. 

Briefings to the Board of Kin and Carta plc summarise 
key client developments, keeping the Board abreast of 
significant relationship matters and broader trends. The 
Board also receives deep-dive presentations on key 
client engagements several times a year. 

We participated in the Vision 2045 leadership summit, 
which featured some of the world’s most innovative 
businesses working together to advance the United 
Nations’ Sustainable Development Goals. We were 
proud to have the opportunity to share our learnings 
and gain insight from others.

We engage with our communities through the donation 
of time, advice and money to charities. Our regional 
philanthropy committees work with our charity partners 
and other local organisations to identify and deliver 
fundraising and pro bono initiatives which often support 
local disadvantaged populations.

Following the achievement of our previous core 
Responsibility Platform goal – to achieve B Corp 
certification for Kin and Carta plc – management 
proposed a new Responsibility Platform goal to help our 
clients save 1,000,000 metric tonnes of CO2 by FY27. 
This goal was proposed following leadership review of 
strategic priorities and climate-related opportunities in 
relation to Kin + Carta having a positive impact on the 
planet and is consistent with our focus on sustainable 
digital transformation.

Kin + CartaBuilding a world that works better for everyone.Strategic ReportA responsible business 

continued

Stakeholder

Why do they matter?

What are their key priorities?

How do we engage?

What were the key impacts?

Our partners

96

Our partners look to us for the depth of our 
industry knowledge, technical expertise 
and credentials, range of capabilities, ability 
to solve challenges of sustainable digital 
transformation, excellent service and our 
meaningful relationships with our clients.

We partner with the world’s leading 
technology providers, Google, Microsoft, 
Amazon Web Services ("AWS") and their 
ecosystem partners to assist in supporting 
our shared enterprise clients. These 
partnerships diversify our revenues, build 
our capabilities and support our clients’ 
technology stacks. Our deep partnerships 
extend across cloud providers, data 
analytics tools, e-commerce platforms, 
and artificial intelligence and machine 
learning tools.

Our people

Our people are fundamental in offering our 
clients a wealth of knowledge, creativity 
and expertise to support their outcome-
focused needs. We value our people and 
recognise our success is generated by the 
talent and experts in our teams.

The primary needs of our people fall into 
four categories:

•  Recognition and reward, including global 
pay equity and externally benchmarked 
remuneration.

•  Personal wellbeing, including access to 

support services for staff.

•  Professional growth, including training 

and qualifications.

•  Purpose and culture, including working 
on purposeful projects and enabling 
external connections to build a world 
that works better for everyone.

Our Global Partner Development Managers maintain 
close dialogue with our partners and jointly focus on 
maintaining a balance across the four mechanisms 
of channel activation: bringing opportunities from our 
clients to partners, partners bringing opportunities to 
us, going to market jointly to find clients together, and 
working with joint partners to expand our reach and 
relationships.

Kin + Carta won the US “Sustainability Changemaker” 
Partner of the Year award in recognition of innovative 
and unique services or solutions based on Microsoft 
technologies that help customers solve challenges of 
sustainable digital transformation. We won this award 
for reasons including our support for Microsoft Cloud 
for Sustainability and future pipeline projects that help 
Microsoft clients realise their sustainability initiatives. 

9797

We achieved new specialisation awards including: 

•  Advanced Specialization for Microsoft Azure.

•  Google Partner Specializations in Google Partner 

Advantage in Application Development and Data & 
Analytics.

Kin + Carta’s employee value proposition was clearly 
articulated, with a corresponding Kin Council dedicated 
to listening to the voice of employees and making 
changes, including clarifying and influencing the hybrid 
working policy.

We increased the number of global affinity groups 
at Kin + Carta to eight (see page 68 for further 
information on our affinity groups).

Launched a new wellbeing support programme with 
access to services including on-demand therapy and 
coaching.

We engage in partner certification and specialisation 
programmes to demonstrate our competency and 
technical ability in our partners’ products and services. 

Briefings to the Board summarise key partner 
developments and KPIs, keeping the Board abreast of 
significant relationship matters and broader trends.

Our Kin across all levels of the organisation have 
multiple channels through which they can engage with 
the Board, senior leadership and other colleagues, 
including:

•  Group and Regional Chief Executive Officer office 
hours that allow any Kin to drop in for a video 
conference conversation to discuss any topic of 
their choosing.

•  Half-yearly employee engagement ("eNPS") and 

diversity and inclusion surveys.

•  Kin Council dedicated to listening to the voice of 

employees and making changes.

•  Workforce Advisory Panel, with panel members 
including Nigel Pocklington (Independent Non-
Executive Director), Kelly Manthey, Daniel Fattal 
(Company Secretary), the Director of Global 
Employee Experience Operations and the Head of 
Responsible Business.

Reporting and feedback channels to the Board include: 

•  Regular updates on people matters and eNPS scores 

and findings following half-yearly surveys.

•  Reports and presentations from the Head of 
Diversity and Inclusion on IDEA matters.

•  Our Director of Global Employee Experience 
Operations supporting the Remuneration 
Committee to continue to strengthen the alignment 
between global total reward strategy for our people 
and remuneration for Executive Directors, and how 
both deliver Company purpose and strategy.

Kin + CartaBuilding a world that works better for everyone.Strategic ReportA responsible business 

continued

Stakeholder

Why do they matter?

What are their key priorities?

How do we engage?

What were the key impacts?

Our 
shareholders

98

Our shareholders are investors in, and 
owners of, our business, providing the 
capital we need to invest in and grow  
Kin + Carta.

Our shareholders are interested in the 
stable financial and ESG performance of 
Kin + Carta and its growth prospects. They 
consider how our governance arrangements 
support the pursuit of our strategic 
objectives, and how the implementation 
of our strategy impacts people and the 
planet, in addition to profit. They value 
transparency in any communication 
with them.

Our suppliers

Our suppliers provide goods, services and 
expertise to Kin + Carta that support our 
infrastructure, internal capabilities, agility 
and, in turn, our growth. 

Our suppliers have regard to several 
factors when considering a business 
relationship with Kin + Carta, including: 
the success of our business, developing 
long-term, fair business relationships, 
credibility and trust, ethics (including anti-
bribery and corruption, human rights and 
modern slavery), our responsible sourcing 
requirements, and terms and conditions 
(including payment terms).

Principal engagement mechanisms include:

To mitigate against macroeconomic factors, we: 

•  Meetings and calls with Directors (including John 

•  Expanded our nearshore software development 

Kerr, Chair of the Board and Nomination Committee, 
and Nigel Pocklington (Chair of the Remuneration 
Committee).

• 

Investor presentations.

•  The AGM, which the Chairman, Executive Directors, 

and Chairs of each Board committee attend 
to facilitate engagement with a broad range of 
shareholders.

•  Annual Report.

•  Stock Exchange announcements.

At Board meetings, investor relations updates are 
provided to allow a clear, common understanding of 
the views of our shareholders. Our Board also monitors 
movements in the share register to maintain an 
understanding of our investors’ profiles.

We are committed to building strong working 
relationships with our suppliers, ensuring that together 
we are aligned on quality, ethics, delivery, innovation, 
risk and compliance. We actively engage with our 
suppliers through various means to achieve this, 
including: maintaining ongoing dialogue, scheduling 
regular check-ins, performing retrospective reviews and 
undertaking Supplier Code of Conduct assessments.

9999

capacity through acquiring Melon Group, enabling 
margin-efficient, lower cost, high quality delivery 
and intend to create a Global Business Service 
centre at their headquarters in Bulgaria from 
which certain Operations Platform services will be 
performed.

• 

Introduced higher pricing and more junior talent  
(Kin Accelerator Programme) to mitigate market 
salary inflation and macroeconomic cost pressures.

•  Launched a partnership-aligned Managed Services 

offering across both our Regions to increase resilient 
and recurring revenue.

We rolled out a global procurement programme, 
which incorporates a holistic review of each supplier 
across commercial and financial considerations, 
risk, data protection, information security and social 
responsibility. 

Kin + CartaBuilding a world that works better for everyone.Strategic ReportRisk management

Our approach
Identifying and managing risks and uncertainties is central to achieving our strategic priorities and our long-term 
success. Kin + Carta’s risk management framework is overseen by the Board and reviewed by the Audit Committee 
at least once a year or when there are significant changes affecting Kin + Carta’s risk profile. It aims to ensure 
consistency and acts as a primary tool for monitoring and reporting risks across Kin + Carta.

100

Kin + Carta has policies and procedures in place to ensure that risks and emerging threats that may impact the 
business in the longer term are identified, evaluated and managed at the appropriate level within the organisation. 

Our risk management framework

Accountability
Board and Audit Committee

The Board has overall responsibility for risk management, and it sets  
the risk appetite it considers appropriate and acceptable to achieve  
our strategic priorities. 

The longer-term viability of the 
Company has been assessed by 
the Board over a three-year period 
during the year. Details of this 
review are on pages 176 and 177.

Whistleblowing procedures, aligned 
with the Bribery Act 2010, are 

embedded across Kin + Carta 
and allow employees to report 
suspected breaches of law or 
regulations or other malpractice. 
Kin + Carta has implemented an 
Anti-Bribery and Corruption policy 
which extends to all Kin + Carta 

business dealings and transactions 
in all countries in which it or its 
businesses operate (for further 
information, read about our Speak 
Up and Anti-Bribery and Corruption 
policies on page 88).

101101

Principal risk interdependencies
We continue to consider risks both individually and collectively in order to fully understand the potential impacts 
to Kin + Carta. By analysing the interaction of multiple risks, we can identify those that have the potential to impact 
or increase other risks and ensure these are weighted appropriately. The diagram below shows the principal risk 
interdependencies.

Actions: first line
Day-to-day management control 
and internal controls

Actions: second line
Functions that oversee and 
specialise in risk management

Assurance
Independent assurance 

Our platforms:
Our platform leaders, who are 
responsible for developing and 
maintaining risk methodology, also 
have the ability to enforce and 
align best practices, and the risk 
management model across the 
organisation.

Internal Audit and  
Risk Management:
Our internal Assurance team 
provides independent assurance 
that risk management is working 
effectively. It provides proactive 
evaluation of controls proposed  
by the management, and advises  
on potential mitigating activities 
and design of controls.

E
x
t
e
r
n
a

l

A
s
s
u
r
a
n
c
e

Legacy 
Defined 
Benefits
Pension
Scheme

Pandemic 
shocks

Economy
and volatility

Financing

Growth

Information,
cyber 
security and 
systems

Data 
protection

Scalability

Integration

The review of top-down principal 
existing and emerging risks involves 
the Board considering specific risk 
matters at each Board meeting and 
any significant matters arising from 
the businesses’ monthly reviews 
being highlighted to the Board. 
The Board undertakes reviews 
and discussions on emerging and 
existing risks, as well as trends, 
opportunities and challenges facing 
the business. Risks are recorded 
with a full analysis where warranted, 
and risk owners are nominated who 
have authority and responsibility for 
assessing and managing these risks.

The Board assigns a risk tolerance 
level appropriate for each of the 
principal risks. They are defined as 
Low, Cautious, Open and High.

Manage risks
During the risk evaluation process, 
a risk owner is assigned to each 
risk and they are accountable for 
implementing necessary processes 
and controls to manage the risk to 
an acceptable level as set out by 
the Board.

For each existing and emerging 
risk reported to the Board, severe 
but plausible scenarios are 
contemplated to provide additional 
insight into the potential threats. 

This approach to risk management 
ensures that we manage not only 
near-term risk but also have better 
risk management strategies in place 
to allow Kin + Carta to achieve its 
strategic goals in the long term.

Key:

 Internal risk

 External risk

 Internal and external risk

Being a 
responsible 
business

Operational
resilence

Our people

Client
concentration

Laws and 
regulataions

Emerging risks 
We also face uncertainties where 
an emerging risk may potentially 
impact us in the future. We continue 
to track the following global events 
that we classify as top emerging 
risks to our business and assess the 
likelihood and impact of these risks 
as new information emerges:

• 

Impact of significant inflation 
and evolving economic 
uncertainties driven by 
geopolitical events. 

• 

Invasion of Ukraine and unrest in 
Kosovo.

•  Potential usage of cyber activities 
to support geopolitical agendas.

• 

Increased regulatory action 
on personal data international 
transfers.

•  COVID-19 and potential future 
pandemic shocks that might 
have an impact on Kin + Carta’s 
operations.

•  Climate-related risks resulting in 
intense weather conditions and 
natural disasters.

The Board is also mindful of the 
potential impact of the pace of 
change in the DX market, along 
with the recent changes in senior 
management, and has considered 
this in its review of the principal risks. 

Additionally, the Board continues to 
focus on key areas that are closely 
linked to the strategic priorities 
including responsible business 
matters, evolving our proposition 
to meet and exceed our clients’ 
expectations and supporting  
our people.

Our businesses:
Our Executive Directors and senior 
leadership team identify risks, 
and are responsible for day-
to-day operational supervision, 
which includes the identification, 
mitigation and management of risk. 
They also have the responsibility 
to identify emerging risks caused 
by external or internal factors.

Identify risks
Risks pertinent to the businesses 
are considered by the Executive 
Directors during monthly 
presentations by each of our 
Regions. The presentations are a key 
"bottom-up" mechanism through 
which emerging risks, which may 
present longer-term challenges, are 
identified and existing principal risks 
are discussed. The presentations 
include an update on the regional 
forecasts, pipeline, current market 
conditions, strategic direction and 
consideration to potential strengths, 
weaknesses, opportunities and 
threats facing the businesses. The 
Executive Directors also evaluate 
and determine which principal 
existing and emerging risks warrant 
further exploration and escalation 
to the Board.

Kin + CartaBuilding a world that works better for everyone.Strategic Report 
Risk management 

continued

Principal risks

The table on pages 102 to 110 details Kin + Carta’s principal risks, key mitigating activities in place to address them 
and their relevance to the strategic priorities set by the Board. The changes in the risk ratings from the Board’s 
assessment in the prior year have also been highlighted.

102

1. Economy and volatility

Description

Challenging economic and political conditions may 
inhibit growth and create uncertainty. This could 
lead to volatility in earnings. It could also impact the 
outcome of strategic priorities set by the Board.

Several shocks such as higher than expected inflation 
worldwide, invasion of Ukraine, worse than expected 
slowdown in China, coupled with issues arising from 
political instability, have hit a world economy already 
weakened by the pandemic. 

While the business has long-term contracts with 
clients, the level of spend is predominantly at the 
client’s discretion rather than being derived from 
guaranteed sales volumes.

A worsening of the global economic climate could 
lead to an increase in our cost base, attrition in 
employees and wellbeing of our people.

Mitigating activities

Diversification into markets that are capable of 
delivering growth with an increasing number of 
diverse companies. 

Offering a highly relevant suite of digital transformation 
service lines across areas of Strategy + Innovation, 
Cloud + Platforms, Product + Experiences, Data + AI 
and Managed Services to our clients, collaborating with 
strategic partners where appropriate.

Secure more long-term client relationships and 
contracts with a greater emphasis on recurring revenue.

2. Our people

Description

Attracting and retaining talent is a key priority for Kin 
+ Carta as it continues to expand and invest in new 
and innovative service lines and fulfil client demand.

Failure to attract and retain people due to the highly 
competitive environment for top talent in local 
markets would impact the ability of the business 
to deliver the services sought by our clients and 
support the growth of the business.

Mitigating activities

Strong emphasis on culture and responsibility, which 
are part of our strategic priorities where initiatives 
are  focused on supporting a diverse, inclusive 
and responsible business, with an exceptional 
employee experience.

Continued focus on enhancing employee experience in 
all relevant areas of our EVP framework (as detailed on 
pages 65 and 66).

Succession planning for senior management.

Launching a new global HRIS ("Human Resources 
Information System") providing us with a single system 
for numerous activities, giving more power to our people 
and uniting our processes.

Tracking of eNPS scores and continued efforts on 
becoming recognised as a "best place to work".

Launching wellbeing support programmes.

Integrating our Kin from newly acquired businesses 
onto common platforms and cohort communities to 
help them feel supported and part of Kin + Carta.

Continue to invest in nearshore and offshore expansion 
to limit the impact on Kin + Carta’s margin and an 
ongoing review of Kin + Carta’s cost base.

Trend

Increase our global footprint which will give us the 
flexibility to take advantage of favourable local 
economic climate. 

Trend

Trend:

Increase

   Decrease

   No change

3. Growth

Description

Growth is core to Kin + Carta’s long-term 
strategy. This includes organic growth driven by 
strategic initiatives and inorganic growth driven 
by acquisitions.

Growth channels may be underinvested or not 
pursued in the right locations or sectors with the 
right service offering and may therefore fail to 
deliver growth.

Failure to adhere to compliance related to newly 
introduced service offerings.

Mitigating activities

Monitoring three distinct but complementary growth 
channels which focus on:

a.  Existing enterprise client base

b.  New business channel

c.  Partnerships channel

These channels are underpinned by four growth 
levers; Services, Partners, Sectors and Territories (see 
page 30 for further information on our growth model).

Investment in our people, bringing new service lines 
to market and targeting new locations.

Linking growth targets to incentives for the majority 
of our people within the business.

Targeting clients from new geographic markets through 
the acquisition of businesses with similar ethos to Kin 
+ Carta, while our M&A Platform helps integrate the 
newly acquired businesses to realise synergies. 

103103

4. Client concentration

Description

Kin + Carta holds relationships with a number of key 
clients and is a strategic partner to these clients. 
Should Kin + Carta lose several of its largest key 
clients in a short time period, this could have a 
significant impact on its revenue, profits and people.

Mitigating activities

Our largest clients have multiple, bespoke services 
and solutions being delivered to different client 
stakeholders, and usually with different budgets. We 
encourage our clients to think strategically about 
their future direction and differentiation and how, 
together, we can make the world work better for their 
customers. This approach also distinguishes Kin + 
Carta’s offering from its competitors.

These services also typically have various statements 
of work associated with them with varying lengths of 
time and completion dates. We strive to achieve or 
exceed service level agreements with clients.

There is continuous effort by our leaders in the 
Growth Platform to diversify the range of clients 
across its key operating territories and sectors. 

Devising acquisition strategy that targets business 
with a strong addressable client base and with 
cross-selling opportunities.

Continuous monitoring of client KPIs such as net 
revenue predictability, top 30 clients’ spend and  
client longevity. 

Our priorities are the US and expanding nearshore 
delivery capabilities in Latin America and Europe.

Trend

Trend

Kin + CartaBuilding a world that works better for everyone.Strategic Report 
  
Risk management 

continued

104

Principal risks continued

5. Integration

Description

Following the recent acquisitions of Melon Group and 
Loop Integration, failure to integrate these businesses 
into Kin + Carta's operating model could manifest 
in the form of temporary challenges as cultures are 
merged and common practices are implemented. 

This has led to an increase in the risk rating.

Mitigating activities

Stringent selection criteria for pursuing acquisitions that 
fit within the Kin + Carta strategy and culture. A defined 
structured plan and dedicated integration team for the 
integration of new acquisitions.

Identifying and facilitating resource requirements to 
manage the changes.

Our responsible business initiatives encourage greater 
collaboration across Kin + Carta with a common goal, 
while our employee experience programmes foster an 
aligned culture with shared values across the business. 
Kin + Carta continues to identify areas for assimilation 
and integration to create a solid platform for growth 
through a responsible business lens.

Trend

6. Scalability

Description

Achieving scalability is important in order to pursue 
a high growth strategy in a profitable and sustainable 
way. While included as a risk, achieving greater 
scalability is also an opportunity for the business.

Scale requires investment in sales, systems and 
tools, people and operations. This adds cost and 
complexity in the near term, which is expected to 
earn a payback with growth. 

Digital transformation businesses may not have 
sufficient scale within their sectors to secure 
substantial customer contracts. Without sufficient 
scale, our businesses may find it more challenging to 
secure larger client contracts.

Mitigating activities

Investing in digitising and upgrading our systems and  
processes under the Operations Platform to achieve 
efficiencies and drive best practices and thus a 
scalable offering.

Continued investment in our Services and M&A 
Platforms, acquisition of high growth digital 
transformation businesses and greater focus on 
securing longer-term contracts and revenue from 
partner-aligned managed services.

Trend

7. Information, cyber security and systems

Description

The inability to identify and contextually control access to critical data and platforms based upon device ownership 
and device security health is the most significant threat to our business.

105105

Failure to adequately secure and control access to third-party devices used by our Kin as Kin + Carta scales 
globally could lead to breach of stakeholder contractual agreements, in violation of data sovereignty, possible theft 
of our intellectual property resulting in reputational and financial damage. Furthermore the limitations of access and 
device control, especially as a digital transformation business, increasingly exposes Kin + Carta to the impact of 
hacking and ransomware.  

Visibility of tracking activities in respect of data handling and system usage on our, or third-party, platforms as well 
as to adequately protect, prevent and respond to a cyber threat or unauthorised access to our systems and devices 
is paramount to our business. Failure to actively manage and respond to these activities in a timely manner would 
expose Kin + Carta to non-compliance with the applicable local data protection laws, reputational damage, fines, 
compensation or damages, disruption to the business and/or the loss of information for our clients and our people.

Kin + Carta relies on multiple third-party platforms to communicate and deliver the services to our clients. A 
disruption to the availability of multiple services at a point in time could have a significant impact on Kin + Carta’s 
finances and reputation.

Evolving cyber threat landscape continues to generate vulnerability to all businesses globally with additional threats 
to regions directly or indirectly affected by geopolitical events. 

Mitigating activities

The CDS team is responsible for actively identifying risks, designing internal controls and implementing change 
across all parts of the Company. 

CDS has been focused upon maturing policy and people. These controls are effective for managing current 
known risks. For evolving risks and stakeholder requirements Kin + Carta continue to assess and invest in digital 
platforms to modernise and strengthen the IT infrastructure and to generate further return on investment such 
as multi-factor authentication and single sign-on solutions.

The evolution of our digital ecosystem incorporates a degree of platform diversity to provide availability of data 
and communication tools thereby reducing reliance and impact from a single vendor or system. 

Accompanied with an independent cloud backup for our core platforms, the additional focus to utilise our client 
environments reduces impact to project timelines due to unforeseen outages.

Trend

Kin + CartaBuilding a world that works better for everyone.Strategic Report 
Risk management 

continued

Principal risks continued

8. Data protection

Description

106

Regulatory changes

The evolution of privacy laws around the globe with previously unregulated territories now being regulated and 
existing regulations reinforced and broadened to cover new technologies, processing methods and international 
transfers. This includes increased activity of data privacy regulators within the EU, UK divergence from the 
European GDPR, and further state level privacy legislation in the US.

This leads to an increased number of applicable data privacy laws within our scope, and, while many of these laws 
share the same genesis, there are unique elements to all which increase the risk of infraction.

The partial funding of the Information Commissioner's Office ("ICO") by fines threatens its impartiality and 
increases risk of fines for any business investigated.  

The enhanced threat of data breaches is raised as Kin + Carta extends its search for talent and engagements into 
new regions. 

Technology changes 

Acceptance of previously “new” technology now being in place as standard (e.g. biometric access) increases risk 
of moving the business into regulated areas which increase the risk of accidental infraction and punishment.

Data 

The loss or theft of critical and sensitive data such as personally identifiable information could have a significant 
impact from a reputational, contractual, regulatory and financial standpoint. This, combined with the change in 
working practices and behaviour, has significantly increased the risk profile of our business.

Mitigating activities

The Data Protection Officer is responsible for Group-wide compliance with data protection legislation, and putting 
in place guidance, training and processes.

Our data protection framework is closely linked to our Connective Digital Services ("CDS") and Services Platform 
with continuous efforts to ensure the data we process remains secure and confidential. The framework is reviewed 
on an ongoing basis to ensure Kin + Carta has robust processes to adhere to local regulations.

Growth of the team to ensure more trained individuals are available to review and protect the business. 

Increased legal support both internally and externally to assist with the assessment of new and changing 
regulation and activities. 

Onboarding training for new hires and employee training reinforce awareness and ensure proper processes 
are followed.

Trend

9. Being a responsible business 

10. Operational resilience

Description

Description

Risk of misalignment of expectations in respect 
of our culture, values and ESG, together with our 
commitment to the triple bottom line initiatives 
with our stakeholders, could result in lost business 
opportunities, adverse effect on our share price and 
failure to attract and retain the necessary talent.

Mitigating activities

Alignment throughout the business to demonstrate 
that Kin + Carta’s purpose is to build a world that 
works better for everyone.

People and Responsibility Platforms that span across 
Kin + Carta, covering employee experience, B Corp 
and IDEA initiatives, which are embedded into 
Kin + Carta’s culture through grassroots participation 
across the business.

Launching projects such as embedding inclusivity, 
accessibility and sustainability within our service 
line strategies and helping our clients with positive 
impact projects seeks to ensure client work is 
delivered through responsible methods.

Monitoring of the responsible business KPIs that 
are set out in the "A responsible business" section 
(pages 62 to 64).

Trend

107107

Services may not meet clients' expectations or an 
unplanned event can impact our ability to deliver 
services to the client.

Kin + Carta may not be able to stay ahead of the 
technological advances in its three core domains: 
technology, data and experience.

By providing new innovation solutions to our clients, 
there is a risk of failure to deliver and embed new 
capabilities within the business.

Mitigating activities

Focus on a highly relevant suite of digital 
transformation service lines to complement the 
talent of our people. 

The Chief Strategy Officer along with leaders of 
the Services Platform are focused on continuous 
evolution of our service lines. In the current year, 
we appointed Regional Service Line and Practice 
Leaders in the Americas and Europe regions who are 
senior experts in their areas and they continue to 
enhance Kin + Carta’s delivery framework.

Acquisitions can complement or expand  
Kin + Carta’s service offerings.

Focus on our three key areas of technology, data 
and experience. Providing new innovative solutions 
in support of our clients’ evolving technology needs. 
Also we continue to work with clients to understand 
their future requirements and viability of the new 
technology to ensure we are investing in relevant 
future capabilities.

We continue to invest in our people with an emphasis 
on improving and developing our capability. 

Trend

Kin + CartaBuilding a world that works better for everyone.Strategic Report 
Risk management 

continued

108

Principal risks continued

11. Laws and regulations

Description

Kin + Carta’s growth strategy includes geographic 
expansion of operations in new territories in Latin 
America and Europe. As a result, Kin + Carta is 
subject to a range of local and international laws 
and regulations. 

Also, introducing new service lines, entering into 
new sectors as well as retaining B Corp certification 
requires Kin + Carta to adhere to additional 
frameworks.

Failure to comply with or promptly respond to the 
applicable laws and regulations could lead to fines, 
penalties, restriction in trading activities and would 
cause reputational and financial damage to Kin + Carta.

Mitigating activities

Kin + Carta maintains in-house Data Protection, 
Finance, Corporate Governance, Connective Digital 
Services ("CDS" or IT) and Legal functions who are 
subject matter experts and help define policies 
and processes in order to maintain governance and 
compliance standards across Kin + Carta. External 
consultants are also used to advise on local legal and 
regulatory requirements.

Our global policies, as set out in the "A responsible 
business section" (see pages 88 to 92), provide 
guidance to our people on our (“positive impact 
approach”) to behave ethically, comply with 
all applicable local and international laws and 
regulations, and adhere to the mandatory 
requirements as defined in the policies at all times.

The M&A team, together with subject matter experts, 
continue to develop a framework of processes when 
moving into a new geographic area working with local 
consultants when required. 

Trend

12. Pandemic shocks

Description

As a result of the COVID-19 pandemic, Kin + Carta 
has adopted new ways of working including hybrid 
working practices for our Kin, and the way we deliver 
services to our clients.   

Should a new virus or a vaccine resistant-virus 
emerge then the risk including revenue loss and 
cyber and data security might increase.

Mitigating activities

Our agile, digital ways of working enable Kin + Carta 
to adapt quickly to change. 

Activation of cost management programmes across 
the business. 

Regular dialogue with employees and wellbeing 
initiatives with new hybrid working practices.

New business targets are focused on industries 
that are likely to be less negatively impacted 
by pandemics.

Utilising pandemic-specific government schemes, 
if required.

Kin + Carta continues to adapt its business 
continuity plans to respond to future shocks.

In general the COVID-19 pandemic has accelerated 
the growth of the digital transformation market and 
Kin + Carta has been well placed to take advantage 
of this opportunity. 

Trend

13. Legacy Defined Benefit Pension Scheme

Description

The Scheme surplus/deficit is impacted by changes in Scheme asset values, and by changes in other key financial 
assumptions – most significantly the expected inflation rate and the discount rate derived from UK Government gilt 
yields, as well as changes in demographic assumptions, such as expected mortality, rates of pension commutation 
and transfers of members out of the Scheme. The 2022 triennial technical valuation showed a surplus of £5.6 million 
as at 5 April 2022. A return to a technical deficit could lead to a resumption of the need for deficit repair in cash 
contributions by the Company to the Scheme.  

109109

The Scheme deploys a liability driven investment strategy which includes the use of derivative instruments linked to 
UK interest rates. Continued high volatility in the market for UK public debt securities could cause liquidity constraints, 
as the Scheme meets counterparty demands for collateral and margin calls on related interest rate derivative 
instruments, which could lead to reductions in the levels of hedging practically achieved.  

The strength of the sponsoring employer’s covenant in relation to the Scheme could be adversely impacted by the 
shortfall of the consolidated net assets of the Group (£126 million excluding the pension accounting surplus, net of 
related tax, at 31 July 2022) versus the Scheme’s solvency deficit, a measure of the deficit in an insolvency scenario 
(£117 million at 5 April 2022 as per the 2022 valuation). 

Mitigating activities

The Scheme was in a technical surplus at 5 April 2022 and is now fully hedged against interest and inflation risks. 
Following the move into a technical surplus, the Company has agreed with the Trustees to increase the proportion of 
Scheme assets invested in instruments that match the variation in the value of the Scheme liabilities or which match 
expected cash flows, from 60% to 70% in order to reduce the volatility of the Scheme surplus. Although the Scheme 
was in surplus as at 5 April 2022, the Company agreed to pay a further £3 million of voluntary contributions after 
that date, in order to accelerate the point at which the Scheme reaches a state of low dependency on the Company 
corresponding to full funding at a funding rate of gilts +0.5% by 2030.

The Scheme manages liquidity carefully, and was able to navigate the very high volatility seen in the UK gilt market 
in September 2022 without any need to liquidate those Scheme assets which provide a Scheme hedging function in 
order to meet margin calls on interest rate derivatives with hedging counterparties. The hedging strategies remained 
intact in this high stress scenario which avoided excessive fluctuation in the Scheme funding level.

The solvency deficit has halved since the last triennial valuation, standing at £117 million at 5 April 2022 (£237 million 
at 5 April 2019). This is also an estimate of the cost of Scheme "buyout", a full transfer of the Company’s obligations 
to an insurer. New risk transfer solutions are emerging, most significantly pension "superfunds" which could allow a full 
transfer of the Company’s obligations at a lower value than an insurer would require. It is likely that, if current trends 
continue, a full risk transfer would become affordable in the next five to seven years. 

The Scheme is fully hedged against interest and inflation risks. Also a significant proportion of its assets are invested in 
matching assets in order to manage investment risk.

Regular engagement with the Trustee directors in discussions on Kin + Carta’s performance.

Work with an external advisor and follow regulatory compliance.

Trend

Kin + CartaBuilding a world that works better for everyone.Strategic Report 
 
Risk management 

continued

Principal risks continued

14. Financing

Description

110

Kin + Carta’s ability to trade may be compromised by 
a lack of cash funds.

Ability to finance working capital and carry out 
operations is fundamental to the business.

Ability to fund the remaining contingent consideration 
in respect of recent acquisitions. 

Inadequate financing to appropriately fund selective 
acquisitions or reinvest in Growth, Services, 
Operations, People and Responsibility Platforms.

Mitigating activities

Kin + Carta secured an extension of the Revolving 
Credit Facility of £85 million until September 2026. 
Should there be strain on Kin + Carta’s liquidity, there 
are cost management programmes in place to limit 
the impact.

The leadership team prioritises areas of investment 
that align with our strategic priorities set by the Board.

Management undertakes the following activities to 
monitor the liquidity of the business:

•  Reviews to assess the headroom on liquidity and 

banking covenants for potential acquisition targets.

•  Conducts half-yearly "going concern" reviews and 

longer-term viability assessments. 

•  Ongoing monitoring of Kin + Carta’s performance 
against its banking covenants with a target of Net 
Debt/EBITDA ratio below 2.0x.

•  Monthly reviews of forecasts, working capital, cash 
forecasts and headroom on banking covenants. 

•  Periodically reviews Kin + Carta’s financial KPIs 

with its bankers.  

Trend

This Strategic Report on pages 16 to 110 was approved 
by the Board of Directors and signed on its behalf by:

Kelly Manthey

Chief Executive Officer

12 October 2022

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Building a world that works better for everyone.

Kin + Carta 
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Governance

Contents
Governance

Board of Directors  

Corporate governance report 

Audit Committee report 

Nomination Committee report 

Directors’ remuneration report 

Directors’ report 

Statement of Directors’ responsibilities 
in respect of the financial statements 

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130

138

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Building a world that works better for everyone.

Building a world that works better for everyone.           
 
 
Board of Directors

114

N

John Kerr
Chairman

Appointed to the Board
22 July 2019 as Non-Executive 
Chairman Designate and 
subsequently Chairman on  
5 December 2019.

Career
John previously acted as Chief 
Executive Officer of Deloitte 
Consulting, leading the creation of 
Deloitte Digital, the first dedicated 
digital consulting business. He 
grew the business organically and 
by strategic acquisition. John was 
also Managing Partner of Innovation 
and Talent, Deloitte, where he 
drove numerous societal initiatives, 
including the provision of mentoring 
to school pupils in disadvantaged 
areas and the creation of the 
BrightStart Apprenticeship 
programme. He has extensive 
experience of working with client 
boards throughout his 40-year 
career in professional services. 

John holds a BA from the University 
of Strathclyde and is a member 
of the Institute of Chartered 
Accountants of Scotland. 

Relevant skills and 
experience
John brings to the Board strong 
leadership skills along with 
considerable business and senior 
board-level expertise. He has 
extensive experience in building and 
scaling consulting businesses, and 
in helping with the development 
of digital capabilities, having led 
the creation of Deloitte Digital. 
This enables John to contribute 
wide-ranging global, strategic and 
advisory knowledge and insight to 
the Board, and to support  
Kin + Carta on its growth journey. 

John has gained valuable insight 
and experience through holding 
senior roles in Deloitte and through 
his experience on other boards, 
strengthening his ability to facilitate 
Board discussions that consider  
a wide range of stakeholders and 
their interests in a balanced manner.

Other roles 
John is Chairman of LC Financial 
Holdings Limited and CMSPI 
Limited. He also serves as a Trustee 
of Plan International UK.

Other Directors who served during the period
Helen Stevenson, Senior Independent Director, stepped down from  
the Board on 14 December 2021. 

J Schwan, Chief Executive Officer, stepped down from the Board on  
31 July 2022.

Committee membership

 Chair of the committee 

N  Member of the Nomination Committee

A  Member of the Audit Committee

R  Member of the Remuneration Committee

N

Kelly Manthey
Chief Executive Officer

115115

Appointed to the Board 
1 August 2022.

Career
Kelly was appointed Chief Executive 
Officer on 1 August 2022. 

She is a visionary leader who has 
been at the forefront of digital 
transformation for more than 25 
years. She has a proven track record 
in driving double-digit growth for 
digital consulting businesses.

Kelly began her career as a software 
developer at Accenture’s emerging 
technologies lab, joining Solstice 
(the digital product engineering 
and innovation firm at the core of 
our Americas business) as the first 
recruit in 2006, and rising to be its 
Chief Executive Officer in 2018. 

Relevant skills and 
experience
She has been central to  
Kin + Carta’s strategy and growth 
from the inception of the brand, 
transitioning Solstice from a product 

development start-up into an 
enterprise digital transformation 
consultancy. She led the business 
through the cultural, structural, and 
growth strategy changes needed for 
the next stage of scale to compete, 
grow and win.

Under Kelly’s leadership, Kin + Carta 
Americas has been recognised as 
Fast Company’s Best Workplaces for 
Innovators, Consulting Magazine’s 
Best Large Firms to Work For, and 
Fortune Magazine’s Best Places 
to Work.

Kelly has been recognised in The 
Consulting Report’s Top 25 Women 
Leaders in IT Services, Crain’s 
Chicago Business Tech 50, and is 
an active advocate for inclusion, 
diversity, and raising the visibility of 
women in the technology sector.

Other roles
Kelly also sits on the Board of 
Directors for Skills for Chicagoland’s 
Future. 

Appointed to the Board
17 June 2019.

Career
Chris was appointed Chief 
Financial Officer in June 2019, and 
additionally Chief Operating Officer 
on 1 August 2022. He has led finance 
organisations spanning billion-dollar 
operations, venture capital investing 
and strategic sales functions. Prior 
to joining Kin + Carta, Chris most 
recently served as the Investor 
Relations Officer of a global Fortune 
500 technology firm. He holds an 
MBA in Strategy and Finance from 
The University of Chicago Booth 
School of Business. 

Relevant skills and 
experience
Chris is a seasoned executive with 
proven financial leadership in the 
technology sector. He brings to 
the Board broad financial expertise 
and a strong history of managing 
effective relationships with the 
institutional investor community 
and media.

Other roles
Chris serves as a Board Director to 
First Light USA, LLC, a privately held 
technology development company.

N

Chris Kutsor
Chief Financial Officer and  
Chief Operating Officer

Kin + CartaBuilding a world that works better for everyone.GovernanceBoard of Directors continued

116

A N

David Bell
Independent Non-Executive 
Director

N

R

Maria Gordian
Independent Non-Executive 
Director

Appointed to the Board 
4 August 2018.

Career
David served as Chief Executive 
Officer of two of the world’s largest 
advertising marketing services 
companies, NYSE-listed True North 
and Interpublic Group. He was also 
Chief Executive Officer of Bozell 
Worldwide, which he helped grow 
to a top-ten global agency. From 
2006 to 2009, David was a senior 
adviser to Google and has held 
a similar position with AOL/Oath. 
David was elected by his peers 
into the Advertising Hall of Fame 
in the USA in 2007 and, in 2013, 
the Hall of Fame established the 
David Bell Award, which is given 
to one inductee who has best 
demonstrated this level of service. 

Appointed to the Board 
1 November 2021.

Career
Maria is a highly experienced 
professional services executive with 
more than 25 years of management 
consulting and business leadership 
experience. She is currently a leader 
in Bain & Company’s Diversity, Equity 
and Inclusion (“DEI”) practice and 
serves as head of its global DEI  
sub-committee to the board. 
Additionally, Maria is a partner in 
Bain’s Healthcare practice, where 
she advises clients on creating 
growth strategies, identifying M&A 
opportunities and leading geographic 
expansion efforts across a range 
of healthcare sectors, including 
hospitals, pharmaceuticals, biotech 
and medical device companies. 
Prior to her time at Bain, Maria 
worked at another global consulting 
firm, where she was a partner and 
leader in its Pharmaceutical and 
Medical Product practice and helped 
build the firm’s global Research & 
Development group.

Maria’s previous experience also 
includes the Hospital of the University 
of Pennsylvania, where she was a 

David was an independent director 
at Time Inc. between 2014 and 
2018 and has previously served on 
numerous other US-listed company 
boards, as well as many growth 
stage companies in the marketing 
and media technology sectors. 

Relevant skills and 
experience
David’s extensive experience 
in digital media is an asset to 
the Board, contributing to the 
development and implementation 
of its digital transformation 
growth strategy. He also has deep 
knowledge of the US market, which 
is a key geography for the business.

Other roles
David is currently an Independent 
Director of Creative Realities Inc..

Radiology Fellow and Robert Wood 
Johnson Clinical Scholar, as well as 
her training at Harvard Medical School 
affiliated hospitals where she was a 
Radiology Resident. Maria completed 
her BA at Harvard University, before 
achieving her MD at Tufts University 
School of Medicine, and an MBA from 
The Wharton School of the University 
of Pennsylvania.

Relevant skills and 
experience 
Maria has extensive business 
experience including executive 
leadership at Bain, which, coupled 
with her academic and clinical 
background in medicine, makes her 
a unique and rare executive with a 
diverse perspective on how to scale 
and enhance businesses across 
the globe. Maria’s strong leadership 
experience in DEI practice enhances 
her contributions to matters 
related to Kin + Carta’s People and 
Responsibility Platforms.

Other roles
Maria is a partner in Bain & Company’s 
Healthcare and DEI practices, and 
the head of its global Diversity, Equity 
and Inclusion sub-committee and is a 
member of the Bain board.

A

N

R

Michele Maher
Independent Non-Executive 
Director

A N R

Nigel Pocklington
Independent Non-Executive 
Director

117117

Appointed to the Board 
15 May 2019.

Career
Michele most recently served as 
Chief Financial Officer of Hogg 
Robinson Group plc. She trained 
with KPMG and held various 
positions at technology solutions 
company, Dell. 

Michele is a Fellow of the Institute 
of Chartered Accountants of Ireland 
and holds an Executive MBA from 
Cranfield. 

Appointed to the Board 
1 June 2016.

Career
Nigel is Chief Executive Officer 
of Good Energy Group plc, one 
of the UK’s first suppliers of 
100% renewable electricity and 
a leading player in digital energy 
products and services. Prior to 
joining Good Energy, he served 
as Chief Commercial Officer of 
Moneysupermarket.com Group 
plc. He spent seven years in global 
senior roles with Expedia Inc’s 
Hotels.com brand. Early in his career, 
Nigel spent a decade at Pearson plc, 
including a period leading the digital 
operations of the Financial Times. 

Relevant skills and 
experience 
Nigel has strong, relevant and 
current commercial experience 
at a senior management level in a 

Relevant skills and 
experience
Michele is a chartered accountant 
and provides the Board and the 
Audit Committee with relevant 
financial expertise, gained through 
an established career in senior 
finance and management roles 
across a range of business sectors. 
This comprehensive experience 
makes her ideally suited to chair the 
Audit Committee and to act as its 
financial expert, a position she took 
on in October 2019.

Other roles
Michele has no other appointments 
to disclose.

variety of global digital businesses, 
ranging from global e-commerce to 
financial technology. He previously 
acted as executive sponsor of 
Moneysupermarket’s Employee 
Resource Group focused on 
diversity and inclusion, which 
enhances the contribution he 
makes as the Non-Executive 
Director appointed to our Workforce 
Advisory Panel. He currently serves 
as Chair of the Remuneration 
Committee. Nigel’s experience 
gained from his membership of that 
committee for over two years prior 
to being its chair, combined with 
his understanding of employee and 
investor viewpoints, make him well 
suited to chairing the Remuneration 
Committee. 

Other roles
Nigel is Chief Executive Officer of 
Good Energy Group plc.

Committee membership

 Chair of the committee 

N  Member of the Nomination Committee

A  Member of the Audit Committee

R  Member of the Remuneration Committee

Kin + CartaBuilding a world that works better for everyone.GovernanceCorporate governance report

Implementation of the Code
Compliance with the Code
As a company listed on the London Stock Exchange, Kin + Carta is required to explain how it has applied the 
principles of the Code and complied with the Code’s provisions throughout the financial year ended 31 July 2022.  
A copy of the Code is publicly available on the website of the Financial Reporting Council (“FRC”), www.frc.org.uk.

118

During the year, we have complied with the provisions of the Code in all respects, save for: 

•  Provision 12 related to the appointment of a Senior Independent Director. On 14 December 2021, Helen Stevenson, 

Senior Independent Director, stepped down from the Board having served for nine years. Given the changes 
to the composition of the Board described on pages 138 to 141, the Board considered the most appropriate 
course of action to be to appoint a Senior Independent Director following those changes and subsequent annual 
evaluation of the Board which took place in August 2022. Therefore, the provision related to the appointment of 
a Senior Independent Director has not been satisfied for the period from 15 December 2021. A process to fill this 
role is well underway and is expected to be concluded shortly. Since Helen’s resignation, both the Chairman and 
Independent Non-Executive Director, Nigel Pocklington, have engaged with shareholders and each non-executive 
Director has provided a sounding board for the Chairman as and when required.

•  Provision 38 related to the alignment of the pension contribution rates for Executive Directors with those available 
to the workforce. Throughout the year, the pension of the Chief Financial Officer was aligned to that offered to the 
majority of employees (currently 5% of salary) whereas the pension of the Chief Executive Officer, J Schwan, was 
15% and, therefore, not aligned. From 1 August 2022 to the date of this report, the Company has complied with 
this provision as the pension of both the Chief Executive Officer, Kelly Manthey, and Chief Financial Officer, Chris 
Kutsor, were aligned to that offered to the majority of employees.

The table below describes where commentary on how the principles of the Code have been applied can be found.

1. Board leadership and company purpose

The role of the Board
Purpose, values and culture
Resources and controls
Shareholder and stakeholder engagement
Workforce policies and practices

2. Division of responsibilities

Board composition 
Division of responsibilities
Ensuring the Board functions effectively and efficiently

3. Composition, succession and evaluation

Appointments and succession planning
Skills, experience and knowledge
Evaluation
Diversity

4. Audit, risk and internal control

Independence and effectiveness of internal and external audit functions
Fair, balanced and understandable assessment
Risk management and internal controls

5. Remuneration

Designing remuneration policies and practices to support strategy and long-term success
Executive remuneration
Remuneration outcomes and independent judgement
Workforce engagement on remuneration

Page(s)

120
40 to 43 
100 to 110
60 to 99 
88 to 92

Page(s)

121
123
128 and 129

Page(s)

141
121
129
140

Page(s)

135 to 137
133
100 to 110

Page(s)

147
142 to 172
158 to 172
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Governance at a glance

Highlights

•  Kin + Carta received B Corp certification and 
was named a 2022 Best for the World™  
B Corp™ in recognition of its exceptional 
positive impact on governance

•  Amended the Company’s articles of association 
to include specified wording committing to a 
“triple bottom line” approach to business

•  Kin + Carta became a constituent of the 
FTSE4Good Index Series. This follows an 
independent assessment according to the 
FTSE4Good criteria. The FTSE4Good Index 
Series is designed to measure the performance 
of companies demonstrating strong, 
environmental, social and governance (“ESG”) 
practices

Deep-dive presentations to the 
Board on key business areas 
including:
•  Data + AI service line

•  Partnerships

Employee net promoter score 
(“eNPS”)¹

+32

(2021: +21) 

119119

Major Board decisions
•  Approved the divestments of Edit, Incite 

and Relish

•  Approved the acquisitions of Melon Group, 

Loop Integration and Octain

•  Approved the appointments of Maria Gordian 
as Non-Executive Director and Kelly Manthey 
as Chief Executive Officer

•  Conducted an external audit tender (led by 
the Audit Committee) and approved the 
appointment of KPMG as the Company’s new 
external auditor commencing for the year 
ending 31 July 2023

Governance enhancements
•  Approved new Group Delegation of Authorities

•  Established our global governance structure for 
our Responsibility Platform, organised around 
IDEA, Philanthropy and the Environment 

•  Single sign-on was implemented across core 
IT systems to enhance cyber and information 
security

1  Continuing operations only. Continuing operations exclude the results of Incite Marketing Planning Limited, Incite New York LLC, Edit Agency Limited, 

Relish Agency Limited, The Health Hive (US) LLC, The Health Hive Group Limited and subsidiaries, and Pragma Consulting Limited (note 8).

Building a world that works better for everyone.

Kin + CartaGovernanceCorporate governance report 

continued

120

Role of the Board
The Board is collectively responsible 
for leading the Company, promoting 
its long-term success, generating 
value for shareholders and 
contributing to wider society. As 
such, it is the principal decision 
making body for all significant 
matters affecting the Group; its key 
responsibilities are summarised on 
page 123. In making these decisions, 
the Board assesses shareholder 
and stakeholder interests from 
the perspective of the long-term 
sustainable success of the Company. 
This requires it to manage any 
conflicts between short-term 
interests and the long-term impacts 
of its decisions, at all times having 
regard to the Company’s purpose 
to build a world that works better 
for everyone. You can read more 
about how the Board engages with 
our employees, clients, suppliers, 
partners and other stakeholders, 
and the impact of this engagement 
on decision making, in our section 
172 statement and “A responsible 
business” section on pages 60 to 99 
of our Strategic Report.

During the year, John Kerr  
(our Chairman), met with the  
Non-Executive Directors individually, 
facilitating open discussions on the 
strategic direction of Kin + Carta 
and performance of management 
and individual Executive Directors 
against agreed strategic priorities. 

The Board’s membership 
throughout the year and the 
Directors’ attendance at scheduled 
meetings of the Board is set out in 
the table on page 128.

The Company’s articles of 
association set out detailed 
provisions for the appointment, 
reappointment and retirement 
of Directors. In accordance with 
the Code, all of the Directors at 
the date of this report will retire 
at the forthcoming AGM and seek 
re-election, with the exception of 
Kelly Manthey, whose appointment 
as Chief Executive Officer took 
effect from 1 August 2022 and who 
will, therefore, seek election at the 
forthcoming AGM.

Board membership
The composition of the Board is key 
to its effectiveness in successfully 
directing Kin + Carta to achieve its 
strategic priorities and in promoting 
its long-term sustainable success. 
The Board is satisfied that it has an 
effective and appropriate balance 
of diversity, experience, knowledge 
and skills, and that each Director 
makes a positive contribution to 
discussions and decision making. 
This is aided by clear expectations 
and common understandings of the 
roles, responsibility and authority 
of the Board, its committees and 
individual members. A summary 
of the roles and responsibilities 
of the Board and its committees, 
Chairman, Chief Executive Officer, 
Senior Independent Director and 
Non-Executive Directors are set out 
on pages 123 and 124.

The Board considers that, 
throughout the year, each of the 
Company’s Non-Executive Directors 
was independent in their role and 
free from any business or other 
relationship that could materially 
interfere with the exercise of 
their judgement. In reaching this 
opinion, the Board considered 
the nature of the Non-Executive 
Directors’ other appointments, 
any potential conflicts of interest 
they have identified and their 
length of service. Their individual 
circumstances were assessed 
against those that are likely to 
impair a Non-Executive Director’s 
independence, as set out in 
the Code. 

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Board composition as at 31 July 2022
Board gender diversity 

Board ethnicity 

as at 31 July 2022

as at 31 July 2022

2

1

5

Female

Male

6

Ethnic minority

White

Chair and Non-Executive 
Director tenure 

as at 31 July 2022 

Independence 

as at 31 July 2022 

Key skills and experience 

as at 31 July 2022 

1

1

3

0–3 years

3–6 years

6+ years

1

4

2

3

3

5

Chair – independent on 
appointment

Executive Director
Non-Executive Director – 
independent

Digital innovation and 
technology
Finance, accounting and 
investor relations

People skills

Board gender diversity for the period from 1 August 2022 to the date of this 
report, being 12 October 2022

3

4

Female

Male

Building a world that works better for everyone.

Kin + CartaCorporate governance report 

continued

122

External board 
appointments and 
conflicts of interest
Each Director keeps the Chairman 
and the Board informed of any 
proposed external appointments 
or other significant commitments 
as they arise. These are monitored 
to ensure that each Director 
has sufficient time to meet their 
responsibilities to the Company. 
Each Director’s biography and 
external appointments are set 
out on pages 114 to 117. During 
the year, there were no material 
changes to the Directors’ external 
appointments or other significant 
commitments. 

In accordance with the provisions 
of section 175 of the Companies 
Act, the Company has procedures 
to deal with the situation where a 

Director has a conflict of interest 
and the Board regularly reviews 
conflict authorisation. Directors 
do not take part in discussions 
on matters in which they have a 
potential conflict, and they may 
be requested to leave a meeting at 
which a matter in which they may 
be conflicted is to be discussed. No 
conflicts of interest were identified 
during the period. 

Our governance 
framework
To ensure it maintains an 
appropriate level of oversight, 
the Board delegates certain roles 
and responsibilities to its three 
committees: Audit, Nomination and 
Remuneration. Membership of these 
committees consists primarily of 
our Non-Executive Directors and,  
in some cases, the Chairman.  

The Nomination Committee makes 
recommendations for appointments 
to the Board and its committees. 

The activities of the committees 
during the year are explained in 
more detail on pages 130 to 172. The 
minutes of each committee meeting 
are circulated to all Directors. Each 
committee’s terms of reference are 
documented and agreed by the 
Board; they are available to view 
in the governance section of our 
website: investors.kinandcarta.com. 

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123

The Board
The Board’s key responsibilities include:

•  establishing the purpose and values of 

•  promoting the highest standards of corporate 

Kin + Carta 

governance 

•  debating and agreeing the Group’s strategy,  

long-term business objectives and risk appetite 

•  approving acquisitions, divestments and major 

•  ensuring the Group has the necessary resources, 
processes, controls and culture in place to deliver 
Group strategy and promote long-term growth

capital projects 

•  approving the Group’s annual budget, dividend 

proposals and financial statements

Audit Committee
Key responsibilities include:

•  monitoring the integrity 
of the financial reporting 
process, including reviewing 
the appropriateness of any 
judgements and estimates 
taken in preparing the 
financial statements

•  monitoring and reviewing 
the effectiveness of the 
internal and external audit 
functions

• 

reviewing the effectiveness 
of the risk management 
systems and monitoring of 
internal controls

Nomination 
Committee
Key responsibilities include: 

Remuneration 
Committee
Key responsibilities include: 

•  evaluating the size, 

•  determining practices 

and policy on executive 
and senior management 
remuneration that support 
strategy and promote 
Kin + Carta’s long-term 
sustainable success 

•  aligning executive 

remuneration, bonuses, 
long-term incentive 
arrangements and other 
benefits to Kin + Carta’s 
purpose and values, and the 
successful delivery of the 
Group’s long-term strategy, 
having regard to workforce 
remuneration

structure and composition 
of the Board and its 
committees, having regard 
to the diversity, experience, 
knowledge and skills of 
Board members, and the 
future challenges affecting 
the business 

• 

reviewing the results of 
the Board performance 
evaluation process that 
relate to the composition of 
the Board 

•  considering length of 

service of the Board as 
a whole

•  overseeing succession 

planning 

• 

the identification and 
nomination of candidates 
to fill Board and committee 
positions and recommending 
the re-election of Directors

Building a world that works better for everyone.

Kin + CartaBoard activity
The Chairman, with support from the Company Secretary, sets the Board agenda primarily focused on strategy and 
growth, performance, our people, and accountability, and ensures that the Group’s key stakeholders are considered 
throughout its discussions. 

All Directors have full and timely access to the relevant information needed to enable them to properly discharge 
their responsibilities and have unrestricted access to other executives within the business to discuss any matter of 
concern. The Executive Directors brief the Board on their regular meetings with the senior leadership team, covering 
matters related to strategy alignment and Group expansion, performance, key clients, sales growth, risks and people 
matters. All Directors receive agenda and papers in advance of each meeting. Following the meeting, minutes are 
recorded and actions followed up.

Where appropriate, the Directors may obtain independent professional advice in respect of their duties to the Board 
and its committees at the Company’s expense. Each Director also has access to the advice and services of the 
Company Secretary, who advises the Board on corporate governance matters and has responsibility for ensuring  
that Board procedures are observed.

125125

Corporate governance report 

continued

Key responsibilities

Chairman

124

Chief Executive 
Officer

Chief Financial 
Officer and Chief 
Operating Officer

Senior Independent 
Director

Non-Executive 
Directors

•  setting the Board’s agenda, in consultation with the Company Secretary 
•  shaping the culture in the boardroom and ensuring it promotes challenge 

and debate

•  encouraging all Directors to maximise their contributions to the Board by drawing 

on their skills, knowledge and experience

•  engaging and fostering relationships, both inside and outside the boardroom,  

e.g. with major shareholders and key stakeholders

•  promoting high standards of governance, including through Board inductions, 
allowing adequate time for discussion of all agenda items, ensuring there is a 
timely flow of high-quality information to the Board and its committees, and that 
the training and development needs of Directors are supported
leading the Board evaluation process

• 
•  ensuring compliance with all corporate governance requirements with 

explanations for any non-compliance

•  proposing strategic priorities to the Board and then leading, and taking advice 
from, the Group’s senior leadership team in implementing the agreed strategy
•  ensuring the Board understands the view of senior leadership on business issues
•  managing the Group’s day-to-day business, within the authorities delegated by 

the Board

•  maintaining senior level contact with clients
•  executive responsibility, in conjunction with the Chief Financial Officer, for the 

half-year and preliminary results statements

•  overall responsibility for communication of Company performance and 

expectations to shareholders, analysts and press

•  promoting the Group’s People and Responsibility Platforms in a way that 
encourages responsible business and protects the health and safety of 
employees and those involved in the Group’s activities. This includes executive 
responsibility for the responsible business KPIs that cover areas of strategic 
focus related to client, community, environmental and people matters

•  providing strategic financial leadership to the Group and day-to-day 

• 

management of the finance function
responsible for our global Operations Platform, which includes Finance, Legal, 
Employee Experience, Connective Digital Services (IT) and Risk Management
•  oversee the scaling of operations in pursuit of further financial and operational 

effectiveness
responsible for Investor Relations

• 

•  acting as an experienced sounding board for the Chairman 
•  being available as a trusted intermediary for other Board members and 

shareholders 
leading the annual evaluation of the Chairman by other Non-Executive Directors
• 
•  carrying out orderly succession planning of the Chair’s role in conjunction with 

the Nomination Committee

•  meeting with major shareholders for a balanced understanding of their issues 
and concerns and supporting the Chair in ensuring these are shared with 
the Board

•  providing constructive challenge, effective guidance and advice to the Board and 

committees (as applicable)

•  holding management to account in monitoring their success in achieving the 

agreed strategy through sound judgement and objectivity

•  devoting time to understand the Group, its business and workforce, and the key 

market trends and opportunities it faces

Kin + CartaBuilding a world that works better for everyone.Governance 
 
Corporate governance report 

continued

2021/22 key focuses of the Board: how governance contributes to strategy

Link to Strategic Priorities

1

 Growth

2  Services

3  People

4  Responsibility

5  Operations

6  M&A

People and responsible business

Governance, risk and controls

3

4

1

2

3

4

5

6

Strategy and business

1

2

3

4

5

6

Finance

1

5

6

127127

126

Link to 
strategic 
priorities

Key activities 
and 
discussions  
in 2021/22

•  Received updates on responsible business 
matters, including progress against KPIs.

•  Considered a new ambitious goal for 

the Responsibility Platform following the 
achievement of the prior goal (to receive B 
Corp certification for Kin + Carta).

•  Received summaries on employee engagement 
and experience, including culture and IDEA 
initiatives.

•  Considered talent matters and incentive 

proposals for the wider workforce.

•  Considered recruitment and associated 

matters across Kin + Carta, including attrition 
rates and reasons.

•  Attended to regulatory disclosures, which 

included the review and approval, according 
to the Audit Committee’s recommendations, 
of the Annual Report and Accounts, and half 
and full-year results announcements.

•  Considered reports on governance and 

regulatory matters, including data protection, 
cybersecurity and changes to legislation.

•  Conducted a robust assessment of the 

principal and emerging risks facing the Group, 
and the effectiveness of the internal controls 
and risk management systems.

•  Considered Board succession planning.

•  Conducted an external audit tender process.

•  Considered salary inflation and mitigations.

•  Oversaw the ongoing simplification of the 

legal structure of the Group.

Key outcomes •  Earned B Corp certification for Kin + Carta.

•  Approved our new Responsibility Platform goal:  

to help our clients save 1,000,000 metric tonnes 
of CO2 by FY27 (our “Carbon Reduction Goal”).

•  Launched our new global HRIS (“Human 
Resources Information System”), which 
replaced previous disparate systems and 
unites our processes.

•  Offered all-employee share schemes to the UK 
and US workforces and increased the maximum 
monthly savings amount in both countries.

•  Launched the Kin Accelerator Programme –  

•  Approved the appointments of Maria Gordian 
as Non-Executive Director and Kelly Manthey 
as Chief Executive Officer.

•  Strengthened and standardised practices 
related to Information Security and Digital 
Defence matters, including the roll out of 
single sign-on to protect company assets.

•  Approved the appointment of KPMG as the 

Company’s new external auditor commencing 
for the year ending 31 July 2023.

•  Placed dormant legal entities in members’ 

voluntary liquidation. 

an entry-level training programme – with seven 
cohorts, which brought diverse, junior talent  
to Kin + Carta.

•  Digitised our Legal engagement process to 

support compliance and increase time and cost 
efficiencies. 

•  Won Microsoft’s US “Sustainability 

•  Commenced a significant procurement and 

Changemaker” Partner of the Year award in 
recognition of innovative and unique services or 
solutions based on Microsoft technologies that 
help customers solve challenges of sustainable 
digital transformation.

controls project to consolidate software tools 
to realise cost and business efficiencies. 

Key priorities 
for 2022/23

•  To operationalise our Carbon Reduction Goal.

•  To maintain emphasis on attracting and 

developing the world’s leading digital talent 
through a market-leading EVP, exceptional craft 
practices, and a commitment to the ongoing 
career success of our Kin.

•  To achieve a “digitised maturity state” by 
implementing new, and scaling existing, 
systems. 

•  To continue to oversee the simplification of 

the legal structure of the Group. 

•  Received reports from the Chief Executive Officer 
on performance against the strategic priorities.

•  Considered updates on the Regions, along with 
key client and strategic partner developments.

•  Received presentations on the market 

environment, scaling and nearshore expansion 
initiatives.

•  Discussed and approved strategic business 

•  Discussed performance versus budget, reviewed the 

capital allocation framework, and reviewed trends and KPI 
performance throughout the year.

•  Considered the Company’s financial position, liquidity 
headroom, banking covenants and realistic downside 
scenarios.

•  Considered the financing arrangements for the acquisitions 

of Melon Group, Loop Integration and Octain.

initiatives, including acquisitions and divestments.

•  Considered macroeconomic inflationary pressure and 

•  Held a Board Strategy Day to focus on areas 
of strategic importance, including scaling the 
business, expansion initiatives, and key trends in 
the digital transformation market.

•  Launched the service lines, with focused 
business critical DX service offerings (see 
page 20).

• 

Increased nearshore capacity organically through 
the establishment of a nearshore facility in Colombia.

•  Completed the acquisition of Melon Group, 

which expands Kin + Carta’s nearshore software 
development capacity, enabling high value and 
lower cost delivery for Kin + Carta’s global clients.

•  Completed the acquisition of Octain, which 

provides clients advanced insight, predictions 
and recommendations governed by socially 
responsible AI principles. 

•  Completed the divestments of Edit, Incite and 
Relish, completing our journey to a pure-play  
DX focused business. 

•  Launched a Digital Intelligence capability within 

CDS, which utilises data to create reports and aid 
in key decision making for the business.

mitigations.

•  Received updates on the St Ives Defined Benefit Pension 
Scheme and its technical valuations and journey plan to  
low dependency.

•  Considered the settlement mechanisms in respect of 

employee share plan vestings and exercises. 

•  Considered the segmental reporting requirements of 

the Group.

•  Allotment of shares to satisfy the consideration related to 
the acquisitions of Melon Group and Loop Integration.

•  Continued the roll-out of FinancialForce, a cloud financial 

accounting and software application.

•  Approved the budget allocation, capital allocation 
framework and key investment areas for 2022/23.

•  Renewed the Group’s multi-currency credit facility 

agreement.

•  Conducted an operational expenditure and expenses review.

•  Legacy St Ives Defined Benefit Pension Scheme is, subject 
to audit, in a modest technical surplus following triennial 
valuation dated April 2022, and agreed a further reduction 
in scheme assets allocated to risk investments from 40% 
to 30%. 

•  Approved that the Group report three segments: Americas, 

Europe and Corporate.

•  To continue to pursue acquisition opportunities 

aligned to Kin + Carta’s proposition and 
operating model.

•  To continue to monitor the Company’s performance versus 
budget, financial position, liquidity headroom, banking 
covenants and realistic downside scenarios.

•  To continue to invest in our partnerships with some 
of the world’s largest and fastest-scaling technology 
organisations, and focus on our other growth levers.

•  To consider, and where appropriate, constructively 
challenge, matters related to the 2022/23 strategic 
priorities described on page 38.

•  To consider the extension of the Group’s multi-currency 

credit facility agreement by a further year.

•  To monitor the return on investments made within the business.

•  To implement processes and initiatives to realise the 
savings opportunities identified from the operational 
expenditure and expenses review.

Kin + CartaBuilding a world that works better for everyone.GovernanceCorporate governance report 

continued

Board and committee meetings and attendance
The Board meets at regular intervals to enable it to fulfil its role and discharge its duties effectively. During the year, 
the Board held seven scheduled Board meetings. It also convened one further time and held a number of ad hoc 
meetings, principally in connection with acquisition-related activity.

128

Senior management make regular presentations to the Board to apprise it on the markets and how they serve 
them, trends, growth opportunities, and future challenges and how they propose to address them. Their attendance 
provided an additional opportunity for the Non-Executive Directors to engage directly with the senior leadership 
team and challenge management’s thinking on discussion items, particularly strategic implementation.

Directors’ attendance at scheduled Board and committee meetings during the year was as follows:  

David Bell

Maria Gordian1

John Kerr

Chris Kutsor

Michele Maher

Nigel Pocklington

J Schwan

Helen Stevenson2

Board

 7

 7

 5  5

 7

 7

 7

 7

 7

 7

 7

 7

 7

 7

 3  3

Audit  
Committee

 3  3

–

–

–

 5  5

 5  5

–

 2

 2

Nomination 
Committee

Remuneration 
Committee

 4  4

 3  3

 4  4

 4  4

 4  4

 4  4

 4  4

 1

 1

–

 2

 2

–

–

 4  4

 4  4

–

 2

 2

 Meetings attended

 Meetings convened

1  Maria Gordian was appointed to the Board on 1 November 2021.

2  Helen Stevenson stepped down from the Board on 14 December 2021.

This table only details attendance at meetings in the scheduled annual meeting calendar; other ad hoc meetings 
were held during the year. This table is based on each Director’s maximum possible attendance at these meetings.

Throughout the year, at least three Independent Non-Executive Directors served on each of the Audit, Nomination 
and Remuneration Committees.

Facilitating Board effectiveness 
Inducting and training Directors

On appointment, each Director receives an induction tailored to their skill set, previous experience and knowledge of 
the markets in which the Group operates. The induction is designed to broaden the Directors’ understanding of the 
Group, its strategic priorities, its key stakeholders and engagement mechanisms, as well as the legal and regulatory 
framework that it operates in. Meetings with our people, including the executive and senior leadership team, provide 
insight into the culture of the Group, and our main areas of business activity and their associated risks. Training is 
provided on the duties and responsibilities of being a director of a listed company. 

Since 1 August 2021, two Directors have been appointed to the Board:

•  On 1 November 2021, Maria Gordian was appointed as an Independent Non-Executive Director. 

•  On 1 August 2022, Kelly Manthey was appointed Chief Executive Officer. She previously served within the Group 
as Chief Executive Officer of Kin + Carta Americas (2020-2022) and of Solstice (the digital product engineering 
and innovation firm at the core of Kin + Carta Americas; 2018-2020). 

Through their inductions, both Maria and Kelly received a presentation from the Company’s corporate lawyers on listed 
company obligations and directors’ duties. To tailor their inductions further, Maria had introductory meetings with key 
members of the senior management team to enhance her knowledge of the business. Kelly also met with the Company 
Secretariat function to expand her knowledge on Group-wide governance and corporate administration matters.

Evaluating the performance of the Board, its Directors and committees

The effectiveness of the Board is key to successfully leading Kin + Carta to achieve its strategic priorities. Regular 
monitoring and constructive review of the Board’s performance is an important factor in surfacing and addressing 
any issues that may inhibit effectiveness and to prompt the open discussion that facilitates entrepreneurial thinking. 

The Board is mindful of the FRC’s Guidance on Board Effectiveness recommendation that smaller listed companies 
consider periodic externally facilitated Board evaluations. With the last external evaluation having been undertaken in 
2017, the Board will keep under review when it is most appropriate and beneficial to hold a further external evaluation 
especially in light of recent Board changes. Each year, the Board considers the most appropriate mechanism for 
conducting its annual Board effectiveness review. In 2022, internally facilitated effectiveness evaluations of the Board 
and its committees were undertaken via questionnaire, led by John Kerr (Chairman) and supported by Daniel Fattal 
(Company Secretary). As the Board considered the most appropriate course of action to be to appoint a new Senior 
Independent Director following the annual evaluation, the Company Secretary assisted with the 2022 review of the 
performance of the Chairman and discussed the feedback with the Directors. A summary of the 2022 effectiveness 
review findings and actions identified is disclosed below. These actions will be carried out within the 2022/23 
financial year. Following its effectiveness review, the Board confirms that all Directors standing for re-election 
continue to perform effectively and demonstrate commitment to their roles.

129129

Matters arising from the 2022 
effectiveness evaluation

Actions identified

Board

Board meeting agenda 

Communication outside of 
Board meetings

Board papers

While people matters are discussed at each Board 
meeting as part of the updates presented by the Regional 
Chief Executive Officers, the Board considered it would 
be most effective to have people matters as a separate 
agenda item with a specific report covering this topic in 
order to provide a holistic overview and additional focus

Enhance communications outside of Board meetings by 
considering, on a case-by-case basis, the most effective 
mechanism for the discussion of ad hoc matters

While recognising the significant improvements in the 
quality of the information provided in Board papers as 
the business has evolved, further enhancements were 
identified and will be implemented

Audit Committee

No actions were identified for the Audit Committee 

Nomination Committee

No actions were identified for the Nomination Committee

Remuneration Committee Communication and process 

related to event driven 
matters

Enhance communications and process around 
event driven matters that are not part of the annual 
remuneration schedule

Kin + CartaBuilding a world that works better for everyone.Governance 
 
Audit Committee report

130

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131

2023 areas of focus:
In addition to the recurring matters 
on the committee’s rolling agenda, 
the committee expects to:

•  Consider the control 

environment in the context of 
the Group’s ongoing growth 
and expansion, including the 
increasing use of nearshore in 
financial processes.

•  Consider new disclosure 

requirements and narrative 
reporting guidance.

Michele Maher 

Independent Non-Executive 
Director

Current members:
•  Michele Maher (Chair)

•  David Bell

•  Nigel Pocklington 

Membership changes 
during the year:
•  On 14 December 2021, Helen 
Stevenson resigned as Senior 
Independent Director and 
ceased to act as a member of 
the committee. 

•  On 3 March 2022, David Bell 

was appointed a member of the 
committee. 

Meetings held: 

5

For details of Audit Committee 
members’ attendance at meetings 
during the year, see page 128.

2022 key 
achievements: 
•  Considered the segmental 
reporting requirements of 
the Group and determined it 
appropriate that the Group 
report three segments for 2022: 
Americas, Europe and Corporate.

•  Considered the cash-

generating units of the Group 
and determined it appropriate 
that the Group test for goodwill 
impairment by reference to 
three cash-generating units 
(“CGUs”) for 2022: Americas, 
Europe (excluding Melon Group), 
and Melon Group.

•  Conducted an external 

audit tender process and 
recommended to the Board that, 
following the completion of the 
31 July 2022 audit, KPMG be 
appointed external auditor for 
the new financial year.

•  Considered the acquisition 
accounting of Melon Group, 
Loop Integration and Octain 
and determination of deferred 
consideration in respect of the 
Cascade Data Labs acquisition.

•  Reviewed financial controls, 
including those designed to 
mitigate fraud. 

Chair’s introduction
On behalf of the Audit Committee, I 
am pleased to present its report for 
the year ended 31 July 2022. 

The committee has reviewed a 
number of areas within the Group’s 
financial statements, including 
key areas of judgement, critical 
accounting policies, provisioning 
and any changes in these areas 
or policies. These areas include 
acquisition accounting and the 
valuation of retirement benefit 
obligations. This work, together with 
the insight from PwC, Kin + Carta’s 
external auditors, has ensured the 
correct focus of the committee’s 
discussions and a high standard of 
decision making. The judgement 
areas are set out in this report.

Through the activities of the 
committee, described in this 
report, the Board confirms that it 
has reviewed the effectiveness of 
the Company’s internal systems 

of control and risk management, 
covering all material controls 
including financial, operational 
and compliance controls, and that 
there were no material failings 
identified, which require disclosure 
in this Annual Report. The review 
of the control systems includes an 
evaluation by the committee of the 
effectiveness of the internal and 
external audit functions. We are 
pleased to report that these reviews 
concluded that the functions 
were operating effectively, and 
collectively provide assurance 
of Kin + Carta’s internal financial 
controls, regulatory compliance 
and financial reporting. Detail of the 
effectiveness reviews of the internal 
and external audit functions is set 
out on pages 135 and 136.

Michele Maher

Chair of the Audit Committee

12 October 2022

Building a world that works better for everyone.

Kin + CartaAudit Committee report  

continued

132

Role of the committee
The Audit Committee is responsible 
for the effective governance of 
the Group’s financial reporting, 
including the adequacy of financial 
disclosures and gaining assurance 
around the processes that support 
it, including external audit, internal 
control, risk management and legal 
and regulatory compliance. 

The committee carries out the 
functions required by DTR 7.1.3R 
of the FCA’s Disclosure Guidance 
and Transparency Rules and it is 
authorised by the Board to carry 
out any activity within its terms  
of reference.

Committee 
membership
The Audit Committee members 
are all Independent Non-Executive 
Directors. I chair the committee and 
bring recent and relevant financial 
expertise, having been Chief 
Financial Officer of Hogg Robinson 
Group plc until its sale in 2018, and a 
Fellow of the Institute of Chartered 
Accountants. The Board is satisfied 
that all members bring extensive 
expertise to the Audit Committee 
and, as a whole, have competence 
relevant to the sectors in which  
Kin + Carta operates.

Key activities
The committee held five meetings 
in the year, at which it:

•  Considered the external 
auditors’ reports to the 
committee, their fees and 
their independence, including 
an assessment of the 
appropriateness to conduct any 
non-audit work.

•  Analysed the effectiveness of 
the external audit by reviewing 
replies to questionnaires 
completed by management and 
Audit Committee members.

•  Conducted an external audit 
tender process in respect of 
the financial year ending 31 July 
2023 and recommended to the 
Board that KPMG be appointed 
for the new financial year.

•  Ensured the integrity of the 

financial reporting process was 
upheld.

•  Considered significant 

accounting and reporting 
matters pertinent to the 
preparation of the half-year 
results and the Annual Report 
and Accounts.

•  Considered an assessment of 

the Group’s longer-term viability.

•  Received a report setting 

out the going concern review 
undertaken by management.

•  Reviewed the Melon Group, 
Loop Integration and Octain 
acquisition accounting and 
determination of deferred 
consideration in respect of the 
Cascade Data Labs acquisition.

•  Considered discontinued 

operations classifications in view 
of the divestments of Edit, Incite 
and Relish.

•  Considered the segmental 
reporting requirements of 
the Group and determined it 
appropriate that the Group 
report three segments for 2022: 
Americas, Europe and Corporate.

•  Considered the cash-

generating units of the Group 
and determined it appropriate 
that the Group test for goodwill 
impairment by reference to 
three cash-generating units 
(“CGUs”) for 2022: Americas, 
Europe (excluding Melon Group), 
and Melon Group.

•  Considered the impact on the 

Group of the IFRS Interpretations 
Committee agenda decision on 
Configuration and Customisation 
Costs in a Cloud Computing 
Arrangement.

•  Reviewed the Group’s trading 
updates and half-year results 
prior to release.

•  Considered key new mandatory 

reporting requirements 
for the year ended 31 July 
2022, including reporting in 
accordance with the Task Force 
on Climate-Related Disclosures 
(“TCFD”) Recommendations 
and Recommended Disclosures, 
and preparing and filing the 
Annual Report and Accounts in 
structured electronic format.

133133

Significant financial 
issues 
The committee has assessed 
whether suitable accounting 
policies have been adopted 
and whether management have 
made appropriate estimates and 
judgements in respect of significant 
financial issues. The committee 
considered accounting papers, 
which provided details on the main 
financial reporting judgements 
and classifications, which were 
addressed as shown in the table  
on pages 134 and 135.

•  Agreed an internal audit and 

assurance plan with the Group’s 
Head of Internal Audit and the 
Head of Risk Management.

•  Considered risk and assurance 

reports from the Head of 
Internal Audit and Head of Risk 
Management.

•  Monitored the quality of work 
performed by the Internal 
Audit function and analysed 
the effectiveness of the 
function by reviewing replies 
to questionnaires completed 
by management and Audit 
Committee members.

•  Considered the appropriateness 
of the Group’s risk management 
process, including the 
results of an internal controls 
questionnaire, completed by 
management within the Regions.

•  Received the Group’s updated 

bribery risk register and 
considered the effectiveness 
of recommendations by 
Internal Audit.

•  Assisted the Board with the 
review of the Group’s Risk 
Register together with the 
current and future mitigating 
activities, which are linked to the 
Kin + Carta strategic priorities.

•  Reviewed key controls 

policies, including Anti-Bribery 
and Corruption, Speak Up 
(whistleblowing), and Non-Audit 
Services and confirmed they 
remained fit for purpose.

Financial reporting: 
fair, balanced and 
understandable
As part of its review of this 
Annual Report and Accounts, the 
committee considered whether 
the report is fair, balanced and 
understandable (noting the Code’s 
reference to position, as well as 
performance, business model 
and strategy). In particular, the 
committee considered the process 
by which the Annual Report and 
Accounts were prepared, the 
appropriateness of the level of 
detail in the narrative reporting 
and balance between describing 
potential risks and opportunities, 
judgemental items, and noted the 
robust year-end processes and 
controls in place, including:

•  Regular engagement with, 
and feedback from, senior 
management on proposed 
content. 

•  Feedback from external parties 
(corporate reporting specialists, 
remuneration advisors, external 
auditors) to enhance the quality 
of our reporting.

• 

Internal verification of  
non-financial factual statements, 
key performance indicators 
and descriptions used within 
the narrative to monitor 
the accuracy, integrity and 
consistency of the messages 
conveyed in the Annual Report 
and Accounts.

•  The outcome of reviews 

performed by the external 
auditors.

This work enabled the committee 
to provide positive assurance to the 
Board to assist them in making the 
statement required by the Code.

Kin + CartaBuilding a world that works better for everyone.GovernanceAudit Committee report  

continued

Significant issues 
considered 

How the committee addressed 
these issues

Significant issues 
considered 

How the committee addressed 
these issues

134

The assessment of 
the carrying value of 
goodwill (£76.9 million) 
and intangible assets 
(£20.4 million)

The committee received reports in relation to the assessment of the carrying value of the 
goodwill for each cash-generating unit (“CGU”). The committee considered key judgements 
including the discount rate, terminal growth rates and the future cash flow forecast of each 
CGU to which goodwill and investments are allocated, based upon the projected forecasts 
approved by the Board. 

The committee considered reports on the carrying value of acquired intangible assets 
where there were indicators of impairment, such as loss of clients, maintenance of 
proprietary techniques and trademarks. The committee also reviewed disclosures where a 
reasonably possible change indicated a material impairment. 

The committee was satisfied with the assumptions applied to support the carrying value of 
goodwill of £76.9 million and intangible assets of £20.4 million. The conclusion of the review 
and the key assumptions are disclosed in the notes to the consolidated financial statements. 

The Board uses Adjusted results as the measure of the ongoing financial performance 
of the Group’s businesses and excludes such items that are considered to distort the 
comparison of the trading performance of the Group, and across its businesses. The Audit 
Committee assessed the classification of these Adjusting Items according to their nature 
and value, in line with ESMA and the FRC Guidance (“APMs”). The committee reviewed 
reports outlining the accounting policy on the classification of Adjusting Items and satisfied 
itself with the treatment applied. 

The accounting policy on Adjusting Items can be found in note 7 to the consolidated 
financial statements, and in the Alternative Performance Measures section on 
pages 55 to 59.

The valuation of the St Ives Defined Benefits Pension Scheme (the “Scheme”) is judgemental 
mainly due to underlying assumptions, used to determine the Scheme’s liability. This 
includes assumptions such as the discount rate, inflation and life expectancy of the Scheme 
members at the balance sheet date. The committee reviewed reports from management 
outlining the assumptions used, and agreed with those assumptions as outlined in note 27. 
The assumptions presented to the Audit Committee by management are underpinned by 
actuarial advice. The Audit Committee considered the suitability of the actuary. 

The committee reviewed and challenged management’s assessment of forecast cash 
flows including sensitivity to trading and expenditure plans, and for the potential impact 
of uncertainties. The committee also considered the Group’s financing facilities and future 
funding plans. The committee was satisfied that the application of the going concern 
basis for the preparation of the financial statements continued to be appropriate, and 
recommended the approval of the viability statement to the Board. The going concern 
conclusion can be found on page 174 and the viability statement can be found on  
pages 176 and 177.

Following the acquisition of Octain, Loop Integration and Melon Group in the year, the 
committee considered the allocation of the purchase price payable amongst the fair 
value of acquired net assets, which includes acquired intangible assets and goodwill. In 
addition, the committee considered the treatment of deferred consideration as deemed 
remuneration. The committee was satisfied with the treatment applied.

The classification  
of Adjusting Items  
(£8.7 million 
before tax)

The valuation of the  
St Ives Defined  
Benefits Pension 
Scheme (£38.7 million 
surplus)

Going concern basis 
for the financial 
statements and 
viability statement

Accounting treatment 
of acquisitions

Discontinued 
operations

The committee considered the status of businesses sold within the year. The committee 
agreed that the classification of Incite, Edit and Relish in both years and, in the prior year, 
Pragma and Hive as discontinued operations was appropriate.

Segmental reporting

The committee considered the definition of the Group’s operating segments and 
determined that it was appropriate to move to segmental reporting based on geographical 
regions (Americas, Europe and corporate), reflecting the way the business is managed.

Changes in 
accounting policy

Impairment of 
property, plant and 
equipment

The committee considered the application of the IFRS Interpretation Committee‘s decision 
on Cloud Computing to the Group results and considered it appropriate to restate the prior 
year results reflecting the application of the new treatment retrospectively. Details of the 
restatement can be found in note 2 to the consolidated financial statements,

135135

The committee considered the accounting impact of the decision to partially vacate 
leased premises in Chicago, USA, and to exercise the break clause to terminate the lease 
early in 2026, and agreed that it was appropriate to take an impairment charge on the 
related right-of-use asset, a provision for unavoidable contractual costs linked to the 
premises with no economic value, and to write back the lease liability in respect of the 
period after the break date. 

Internal Audit – 
Assurance functions
The Internal Audit function and 
Head of Risk Management (together, 
“Assurance”) provide independent 
and objective assurance over 
the Group’s risk management 
and internal controls. Assurance 
establishes an annual internal 
audit and assurance plan based 
on discussions with management 
and assessments of the risks 
inherent in the Group’s activities. 
The activities of the Assurance 
function are reported to the Audit 
Committee and provide assurance 
to management and the committee 
that the system of internal control 
achieves its objectives and 
highlights areas for improvement. 
The Assurance function consists 
of the Head of Internal Audit and 
the Head of Risk Management, 
both qualified accountants who, 
as necessary, draw on additional 
resources from professional 
services firms.

During the year, the Assurance 
function performed work on the 
Group’s internal controls: reviewing 
the control environment and 
conducting testing of key controls. 
Control testing of accounts 
receivable, accounts payable, 
payroll and credit control cycles 
took place at selected sites, 
according to the audit cycle.

Additional reviews included:

The areas covered included: 

•  A review of the first deferred 
consideration for Cascade 
Data Labs.

•  A review of the new HRIS 

platform.

•  An assessment of contractor 

compliance across the Regions.

•  A review of spend across the 

Group, covering expenses, credit 
cards and supplier spend.

•  Risk assessments covering new 
and emerging trends, including 
the war in Ukraine.

•  An initial review of the recent 
acquisition, Melon Group.

High-risk issues identified within 
audit reports and risk register 
reviews, together with corrective 
actions and current and future 
mitigations, were considered in 
detail at the meetings of the Audit 
Committee. 

During the year, the Audit 
Committee undertook an 
evaluation of the effectiveness of 
the Internal Audit function. The 
process involved the completion 
of three questionnaires containing 
assertions of best practice – 
one by members of the Audit 
Committee, one by members of 
the management of Group Finance, 
and another completed by the 
management of Finance within each 
Region. 

• 

responsiveness;

•  communication; 

•  skills and technical knowledge; 

•  scope of audit work 
undertaken; and 

• 

Internal Audit as an effective 
agent for change. 

The review concluded that the 
Internal Audit function was 
operating effectively and performed 
well in responding to changes in 
the organisation, its Regions and 
associated risks. 

Risk management  
and internal control
The Board is responsible for 
setting the Group’s risk appetite 
and its system of internal control, 
including financial, operational 
and compliance controls and risk 
management, and for reviewing the 
effectiveness of those controls. 
The system of internal control is 
designed to manage and mitigate, 
rather than eliminate, the risk 
of failure to achieve business 
objectives, and can only provide 
reasonable, but not absolute, 
assurance against material 
misstatement or loss, fraud or 
breaches of laws and regulations. 

A key responsibility of the 
committee is to review Kin + 
Carta’s internal financial controls 
and internal control and risk 
management systems.  

Kin + CartaBuilding a world that works better for everyone.Governance136

Audit Committee report  

continued

Annual review of the 
effectiveness of the 
systems of internal 
control
Management is responsible for 
establishing and maintaining 
adequate internal controls and 
the Board, supported by the Audit 
Committee, has responsibility for 
ensuring the effectiveness of those 
controls. The committee reviewed 
the process by which management 
assessed the control environment, in 
accordance with the requirements of 
the Guidance on Risk Management, 
Internal Control, and related Financial 
and Business Reporting published by 
the FRC. 

The review for the year ended  
31 July 2022 was supported by the 
Company Secretary and Internal 
Audit function. In addition, during the 
year, the committee received regular 
reports from Internal Audit and the 
Head of Risk Management (together, 
“Assurance”) on the effectiveness 
of the Group’s internal controls 
and risk management system, and 
reports from the external auditors 
on matters identified during its 
statutory audit work. 

The review process included 
consideration of the effectiveness 
of control functions and practices, 
such as:

•  Risk being monitored and 
reported on by the senior 
management of each Region.

•  The role of the Head of 

Risk Management who has 
responsibility for providing 
expertise, challenge, advice 
and escalation with regard to 
noteworthy risk issues and 
developments.

•  The presentation to the 

committee of the findings 
of an annual internal control 
questionnaire, supplemented 
by a half-year questionnaire, 
which is completed by each 
Region, reviewed by the Head 
of Internal Audit and supplied 
to the external auditors. Any 
inconsistencies identified 
with the Group’s established 
corporate governance 
frameworks are disclosed to the 
Audit Committee.

•  The role of the Connective 

Digital Services (IT) function 
in digital defence and data 
security in strengthening and 
standardising practices to unify 
Kin + Carta’s approach, and 
mitigate information security 
and data-loss risk.

This process resulted in the 
Board concluding, following a 
recommendation from the Audit 
Committee, that the Group had 
effective risk management and 
internal control processes in place. 

Effectiveness of the 
external auditors
During the year, the committee 
undertook an assessment of the 
effectiveness of the external audit 
process for the year ended 31 July 
2021. The process involved the 
completion of two questionnaires 
containing assertions of best 
practice – one by each member of 
the Audit Committee, and another 
completed by the management of 
each subsidiary. The areas covered 
included: 

•  The audit planning process.

•  Audit execution.

•  Communication.

•  Regular management meetings 

•  Adding value.

within each Region as 
appropriate.

•  The Group’s Internal Audit 
function, whose work plan 
is closely linked to the risk 
management framework.

•  Reporting.

•  Timeliness.

•  Focus.

The results were then reviewed by 
the Audit Committee and Chief 
Financial Officer and discussed with 
the external auditor. The completed 
questionnaires showed in aggregate 
that the external audit had achieved 
a majority of the assertions in each 
area of focus. Areas of improvement 
that had been noted were 
addressed at the Audit Committee 
meetings during the year and 
continued to be implemented 
throughout the external audit for 
the year.

Provision of  
non-audit services
The committee’s policy on the 
engagement of the external 
auditors for non-audit services, 
which reflects applicable law and 
regulation and the FRC Ethical 
Standard for Auditors, sets out the 
circumstances in which the external 
auditors may be permitted to 
undertake non-audit services and 
the services that are not permitted 
under any circumstances, such 
as the provision of internal audit 
outsourcing and tax advice. 

The Chief Financial Officer has 
authority to approve the permitted 
services up to £25,000, with 
permitted services between 
£25,001 to £50,000 requiring 
the Chief Financial Officer to 
consult with the Chair of the Audit 
Committee, and any permitted 
services to the value of £50,001  
and above requiring the approval  
of the Audit Committee.

The committee has satisfied 
itself that this policy has been 
appropriately applied. In the 
financial year ended 31 July 2022, 
non-audit fees of £45,000 were 
incurred (as disclosed in note 
5 to the consolidated financial 
statements). The non-audit fees 
were in respect of the review of 
the half-year results only, which is 
standard practice. 

137137

of contact, a structured series of 
meetings and access to a virtual 
data room to download company 
information. Evaluation was 
conducted using a standardised 
scorecard to assess each firm’s 
commitment, competence and 
cultural compatibility. 

At the conclusion of the 
process, the Audit Committee 
recommended a preferred choice 
to the Board from two shortlisted 
firms. KPMG was recommended 
as the preferred choice based on 
the commitment, competence 
and cultural compatibility that 
it demonstrated throughout 
the tender process. After 
considering the Audit Committee’s 
recommendation, the Board 
approved the appointment of KPMG 
as the Company’s new external 
auditor commencing for the year 
ending 31 July 2023, subject to the 
approval of shareholders at the 
2022 Annual General Meeting. 

Safeguarding the 
external auditors’ 
independence
The committee considered the 
robustness of PwC’s safeguards 
and procedures to counter threats 
or perceived threats to their 
objectivity, the application of their 
independence policies and their 
adherence to the revised Ethical 
Standard published by the FRC, 
which the Company’s Policy on 
Non-Audit Services complies 
with. In all these respects, the 
committee was satisfied with PwC’s 
objectivity and independence. The 
committee is satisfied that there 
are no relationships between the 
Company and PwC, its employees 
or its affiliates that may reasonably 
be thought to impair the auditors’ 
objectivity and independence. 
The committee met with PwC 
without any Executive Director or 
management present to ensure 
that no restrictions are placed on 
the scope of their audit and to offer 
the external auditors opportunities 
to discuss any items they may not 
wish to raise with the Executives 
being present. 

The Company has complied with the 
Competition and Markets Authority’s 
Statutory Audit Services Order 
2014 for the financial year under 
review in respect to audit tendering 
and the provision of non-audit 
services. Following an external audit 
tender, PwC was appointed as the 
Company’s external auditors in 2018, 
with effect from the financial year 
ended 31 July 2019. The external 
auditors’ appointment is reviewed 
regularly in accordance with 
applicable law and regulation and 
the Financial Reporting Council’s 
(“FRC”) Ethical Standard for Auditors. 
Brian Henderson served as the Lead 
Audit Partner for the financial year 
ended 31 July 2022; his second year 
acting as Lead Audit Partner. As 
disclosed in this Audit Committee 
report, the Company retendered its 
external audit engagement during 

the year and the Board approved 
the appointment of KPMG as the 
Company’s new external auditor 
commencing for the year ending  
31 July 2023.

Tender for the external 
audit engagement
During the year, the Committee 
conducted a tender process for  
the external audit engagement for 
Kin + Carta’s financial year ending 
31 July 2023.

Desktop due diligence was 
conducted to confirm which firms 
would be invited to participate 
in the audit tender. The following 
factors were considered: 

•  Experience of auditing 

comparable organisations.

•  Size and scale.

•  Audit quality record.

• 

International presence. 

•  Cultural alignment and  

ESG matters.

As part of the due diligence, the 
Company also sought assurance 
that each firm would be capable 
of being independent before being 
appointed auditor. 

Based on this exercise, firms were 
shortlisted for the tender and 
issued with invitation to tender 
letters. 

The audit tender was overseen 
by the Audit Committee, which 
agreed on the objectives and 
desired outcomes, and approved 
the design of the process. The 
Audit Committee was assisted by 
a working group consisting of the 
Chief Financial Officer, the Deputy 
Chief Financial Officer, the Regional 
Chief Financial Officers, the Head 
of Risk Management, the Head of 
Internal Audit, the Group Company 
Secretary, and the Chief Strategy 
Officer. The audit tender was 
designed to implement a selection 
process that was efficient, fair and 
effective. The participating firms 
had clearly identified internal points 

Kin + CartaBuilding a world that works better for everyone.GovernanceNomination Committee report

138

G
o
v
e
r
n
a
n
c
e

139
139

John Kerr 

Chairman

Current members:
•  John Kerr (Chair)

•  David Bell 

•  Chris Kutsor

•  Maria Gordian

•  Michele Maher

•  Kelly Manthey

•  Nigel Pocklington 

Membership changes 
during the year:
•  Helen Stevenson stepped down 
on 14 December 2021 and Maria 
Gordian was appointed on  
1 November 2021.

•  J Schwan stepped down on  

31 July 2022 and Kelly Manthey 
was appointed on 1 August 2022.

Meetings held:  

4

For details of Nomination 
Committee members’ attendance 
at meetings during the year, see 
page 128.

2022 key achievements:
•  Recommended to the Board 
the appointment of a new 
Non-Executive Director, Maria 
Gordian, to replace Helen 
Stevenson, who retired at the 
2021 AGM having completed a 
nine-year term on the Board.

•  Having completed the 

succession planning for all 
other senior management 
roles last year, except for the 
Chief Executive Officer role, 
the Committee undertook 
succession planning for the 
Chief Executive Officer role (see 
page 141 for further information). 

•  Recommended to the Board the 
appointment of Kelly Manthey 
as Chief Executive Officer to 
replace J Schwan who retired 
from the Board with effect from 
31 July 2022. 

2023 areas of focus: 
•  Following the changes to 

the Board referenced above, 
consider further succession 
planning.

Chair’s introduction
On behalf of the Nomination 
Committee, I am pleased to present 
its report for the year ended  
31 July 2022. 

Inclusion, Diversity, 
Equity and Awareness 
(“IDEA”)
At Kin + Carta, we believe it’s 
everyone’s job to make the world 
work better. That goes far beyond 
technology and efficiency. It 
starts with a foundation of equity, 
inclusion, and the deliberate 
unbundling of systematic 
constraints that exist within our 
society. 

The committee and Board are 
committed to sustainable social 
change, particularly in areas of 
IDEA, and are fully supportive 
of the increasing focus on the 
composition of Boards and 
the emphasis on diversity. In 
recognition that diversity within 
the boardroom and across the 
Group is important to our success, 
improving adaptability, agility and 
supporting long-term growth and 
sustainability, the Company has a 
Board Diversity Policy, which the 
committee periodically reviews in 

line with best practice guidance. 
Within this report, we explain how 
the committee has considered IDEA 
throughout its operations. 

•  Approving the responsibilities 
of the Chairman, the Chief 
Executive Officer and Senior 
Independent Director.

John Kerr

Chair of the Nomination 
Committee

12 October 2022

Succession planning
During the year, the committee 
recommended to the Board the 
appointment of Kelly Manthey as 
Chief Executive Officer, as outlined 
on page 141.

The committee has discharged its 
other principal duties by:

•  Ensuring that an appropriate 
review of Board, committee 
and Director effectiveness was 
undertaken.

•  Considering whether the 

Non-Executive Directors were 
sufficiently independent for 
corporate governance purposes.

Building a world that works better for everyone.

Kin + CartaNomination Committee report 

continued

Role of the committee
The principal role of the committee is to lead the process for Board appointments and make recommendations 
to the Board. It considers candidates for Executive or Non-Executive Director positions in order to maintain an 
appropriate balance of diversity, experience, independence and knowledge on the Board. The committee engages 
in succession planning to ensure that the Board is appropriately refreshed and considers the findings of the annual 
Board effectiveness review, and how those outcomes may impact Board composition. 

140

Committee membership
The committee comprises a majority of independent Non-Executive Directors. It is important to our Board that the 
selection process is appropriate to the particular circumstances and that any decision made to nominate a new 
member of the Board is collective.

Focuses of the Nomination Committee in 2022
Inclusion, diversity, equity and awareness

In 2022, the Board revised its Diversity Policy, following a recommendation from the committee. 
The Board Diversity Policy is available to view in the governance section of our website: investors.kinandcarta.com. 
The policy recognises that diversity of the Board’s gender, ethnicity and other under-represented groups can have a 
positive impact on Board debate and the quality of decision making. We outline below the measurable objectives of 
the policy and our progress towards achieving them. 

Board Diversity Policy objectives 

Progress1

To ensure that the proportion of women on the Board is at 
least 40% and that this is maintained going forward. 

To ensure that the proportion of women members of 
each of the Audit Committee, Nomination Committee and 
Remuneration Committee is at least 33% and that this is 
maintained going forward.

To ensure that at least one of the Chair, Chief Executive 
Officer, Chief Financial Officer or Senior Independent Director 
is a woman and that this is maintained going forward.

The proportion of women on the Board is 43%.

The proportion of women membership of the 
committees is:

•  Audit Committee: 33%

•  Nomination Committee: 43%

•  Remuneration Committee: 67%

The Chief Executive Officer is a woman.

To ensure that at least one Board member is from an ethnic 
minority and that this is maintained going forward.

There is one Board member from an ethnic 
minority background. 

1. All metrics presented as of the date of this report, 12 October 2022.

To support the achievement of our policy objectives and to develop a diverse executive pipeline, we commit to the 
following practices:

•  Assist in the development of high-calibre candidates by encouraging a broad range of senior individuals 

within the business to take on additional roles to gain valuable Board experience. A key outcome of this was 
Kelly Manthey’s promotion to Chief Executive Officer, which follows her career path as Chief Executive Officer of 
Kin + Carta Americas (2020-2022) and Chief Executive Officer of Solstice (the digital product engineering and 
innovation firm at the core of Kin + Carta Americas; 2018-2020). During her tenure as Chief Executive Officer of 
Kin + Carta Americas, Kelly presented to the Board on numerous occasions.

•  To encourage executive search firms to produce diverse “long-lists” for Board positions that include 

candidates from under-represented groups and a balanced proportion of male and female candidates. A key 
outcome of this was the appointment of Maria Gordian as Non-Executive Director in November 2021.

Our IDEA commitment

Aligned with our People and Responsibility Platforms, we are committed to creating an industry-leading employee 
experience. By recognising and embracing the benefits of a diverse workforce across the Group, we seek to develop 
further as an organisation and as the best possible place to work.

Details of our commitments to IDEA, including our vision, guiding ambitions and strategic action objectives, can be 
found on pages 67 to 70. These initiatives are intended to build a culture where everyone is empowered to bring their 

141141

authentic self to work and serve 
to develop a diverse pipeline by 
breaking down structural inequality. 

The diversity of the Board, senior 
management and their direct 
reports and Group employees is set 
out within our Strategic Report on 
page 69.

Performance evaluation

In 2022, internally facilitated 
effectiveness evaluations of the 
Board and its committees were 
undertaken. The committee 
considered the evaluation findings 
and identified actions, which are 
described in more detail on page 
129 along with an overview of the 
process. 

Succession planning and  
Board appointment

The Code stipulates that the Board 
should establish a Nomination 
Committee to “ensure plans are in 
place for orderly succession to both 
the Board and senior management 
positions”. The Nomination 
Committee seeks to ensure that 
the Board’s composition, and that 
of its committees, is appropriate 
to discharge its duties effectively 
and successfully direct Kin + Carta 
to achieve its strategic objectives. 
During the year, the Nomination 
Committee considered the Board’s 
composition, including the tenure of 
Directors, diversity and the collective 
attributes of the Board, such as 
experience, knowledge and skills. 

The Nomination Committee 
continues to review Board 
composition to ensure that there 
is effective succession planning 
at Board level. The Nomination 
Committee reviewed its established 
succession plans, in particular for 
management succession should 
a vacancy arise; succession 
candidates for all senior leadership 
roles, excluding the Chief Executive 
Officer role, were identified. 
During the year, the process of 
establishing succession plans for 
the Chief Executive Officer role was 
undertaken by a delegation of the 
Nomination Committee (the  
“Sub-Committee”). The  
Sub-Committee comprised of 
David Bell, Maria Gordian, John Kerr 
and J Schwan. 

Having identified a list of potential 
successors to this role internally, an 
external advisor, Russell Reynolds 
(which has no connections with 
Kin + Carta or its Directors), was 
engaged to perform a desktop 
survey of the market and provide a 
list of potential external candidate 
profiles for consideration and to allow 
the Sub-Committee to benchmark 
attributes against the potential internal 
candidates. The Sub-Committee 
reviewed the external profiles and 
concluded that the internal candidate 
profiles met our criteria and were 
at least as strong as the external 
individuals and decided to base 
succession planning around them. The 
assessment process concluded that 
all internal candidates were strong 

and the Sub-Committee, supported 
by the Nomination Committee, 
recommended that the Board approve 
Kelly Manthey to be designated the 
succession candidate for the role of 
Chief Executive Officer if and when 
that role became available. Kelly 
demonstrated a number of attributes 
that the Sub-Committee recognised 
as important and was able to provide 
evidence of where she has prior 
experience in relevant areas (e.g. 
understanding the challenges and 
having prepared a comprehensive 
plan for the business). Following the 
resignation of J Schwan, the Board 
approved the appointment of Kelly 
Manthey as Chief Executive Officer 
on the recommendation from the 
Nomination Committee in line with 
the succession plan, which had been 
established.

As detailed in last year’s Annual 
Report, following the external 
recruitment process to identify a 
new Non-Executive Director in view 
of Helen Stevenson’s retirement 
having completed her tenure of 
nine years on the Board, the Board 
approved the appointment of Maria 
Gordian on the recommendation of 
the Nomination Committee. Maria’s 
appointment was effective from  
1 November 2021.

In 2023, the committee will 
continue to consider the effective 
composition of the Board generally 
and its committees, having regard 
to the findings of the 2022 Board 
effectiveness evaluation.

Board appointment process

Preparation

Candidate identification

Selection and recruitment

•  Define a shortlist 
of external search 
consultancies.

• 

Identify the preferred 
provider and agree scope 
and terms. 

•  Define role and candidate profile.

•  Shortlist preferred candidates.

•  Undertake an initial search.

•  Board interviews.

• 

Identify a longlist of potential 
internal and external candidates.

•  Conduct initial interviews led by 
two members of the Nomination 
Committee.

•  Nomination Committee makes 

recommendation to the Board based on 
merit, and against the objective criteria set 
out in the role and candidate profile.

•  Board to consider and, if thought fit, 

approve the appointment recommended 
by the Nomination Committee.

Building a world that works better for everyone.

Kin + CartaGovernanceDirectors’ remuneration report

142

2023 areas of focus: 
•  Continue to consider 

remuneration arrangements to 
ensure they remain supportive of 
value creation for shareholders, 
support Kin + Carta’s strategy, 
while enabling us to recruit 
and retain the talent we need 
to succeed, while recognising 
our status as a London Stock 
Exchange listed company.

At a glance
Summary for Executive 
Directors’ performance and 
remuneration for 2022

•  2022 annual bonus pay-out 

of 96% of maximum reflecting 
exceptional financial and 
strategic performance during 
the year.

•  2019–22 LTIP award vesting 
86% of maximum reflecting 
exceptional share price 
growth over the three-year 
performance period.

2022 key achievements:
•  Undertook a comprehensive 
review of the Remuneration 
Policy, including consultation with 
shareholders regarding changes 
to our Directors’ Remuneration 
Policy, which will allow us to be 
more competitive in recruiting 
and retaining key talent in the 
primary talent markets in which 
Kin + Carta operates, which is 
predominantly the US technology 
sector, while recognising our 
status as a London Stock 
Exchange listed company.

•  Further reviewed remuneration 
arrangements for the wider 
workforce during the year, 
in particular the allocation 
of share-based awards to 
employees below Board to 
ensure that we have the right 
frameworks to attract and retain 
the talent we need to thrive 
in the digital talent market, 
particularly in the US.

•  Considered the remuneration 
arrangements for FY22 and 
approved the targets for the 
2022 bonus and December 2021 
LTIP awards.

Nigel Pocklington

Chair of the Remuneration 
Committee

Current members:
•  Nigel Pocklington (Chair)

•  Michele Maher 

•  Maria Gordian  

Membership changes 
during the year:
•  On 14 December 2021, Helen 
Stevenson resigned as Senior 
Independent Director and 
a member of the Board and 
ceased to act as a member of 
the committee. 

•  On 3 March 2022, Maria Gordian 
was appointed a member of the 
committee. 

Meetings held:  

4

For details of Remuneration 
Committee members’ attendance 
at meetings during the year, see 
page 128.

143143

Implementation for 2023

•  Appointment of Kelly Manthey, 

previously Group Chief Executive 
– Americas, as Chief Executive 
Officer from 1 August 2022. Her 
salary for the role has been set at 
$525,000, in line with J Schwan’s 
salary as Chief Executive Officer.  

•  Salary increase for Chris 

Kutsor to $405,000 (+14%) 
reflecting the expansion of the 
scale and scope of his role to 
include both Chief Financial 
Officer and Chief Operating 
Officer responsibilities, and the 
continuing pace of salary change 
across the wider workforce and 
our key talent markets in the US 
technology sector.

•  New Remuneration Policy 
being put to shareholders 
for approval at 2022 AGM to 
improve the competitiveness of 
our remuneration arrangements 
in our key talent market, 
the US technology sector, 
while balancing shareholder 
expectations as a London Stock 
Exchange listed company.   

•  Maximum annual bonus of up to 
150% salary (previously 100% of 
base salary), based 35% on net 
revenue growth, 35% on adjusted 
PBT target, 20% on strategic/
personal objectives and 10% on 
ESG-related measures. Further 
details are disclosed on page 160. 

•  LTIP grants of up to 225% of 

salary on an annual basis, 275% 
of base salary in exceptional 
circumstances (previously up 
to 125% of base salary on an 
annual basis, 200% in exceptional 
circumstances). LTIP awards to 
be granted with vesting based 
50% on relative TSR, 20% on 
ESG-related measures, 15% on 
growth in adjusted net revenue 
and 15% on growth in adjusted 
PBT. The targets for these awards 
are disclosed on pages 160 
and 161. 

Letter from Chair of 
the Remuneration 
Committee
On behalf of the Remuneration 
Committee, I am pleased to present 
the Directors’ remuneration report 
for the year ended 31 July 2022. 
This report is split into three parts: 
this ‘annual statement’, the new 
‘remuneration policy report’, which 
will be put to shareholder approval 
at the 2022 AGM and an ‘annual 
report on remuneration’. The annual 
report on remuneration provides 
details of the amounts earned in 
respect of the year ended 31 July 
2022 and how the Remuneration 
Policy, subject to shareholder 
approval, will be implemented in the 
year ending 31 July 2023.

The Remuneration Committee’s 
key role is to set the broad policy 
for remunerating the Executive 
Directors and recommend 
a Remuneration Policy that 
supports the creation of value for 
shareholders and the delivery of 
the Group’s strategic priorities. The 
committee is mindful of the scrutiny 
around executive remuneration and 
seeks to adopt best practice where 
appropriate taking into account its 
position in the FTSE SmallCap. 

Business context

Kin + Carta has continued to 
execute on its growth strategy. 
For the year ended 31 July 2022, 
we saw like-for-like net revenue 
growth of 37% and adjusted profit 
before tax has increased from 
£10.3 million to £17.1 million.  

We completed the divestment of the 
non-core Ventures businesses and 
enhanced our nearshore delivery 
capabilities following the acquisition 
of Melon Group in Bulgaria, North 
Macedonia and Kosovo.

Remuneration Policy

The main focus of the committee 
during the year was a full review 
of its Remuneration Policy (the 
“Policy”). The focus of the review 
was to ensure that the Policy 
provided sufficient flexibility to 
enable us to recruit and retain key 
executives in the primary talent 
markets in which Kin + Carta 
operates, which is predominantly 
the US technology sector. 

The Company has been completely 
transformed over the past few years, 
and the balance of our operations 
has continued to shift towards the 
US, where both of our Executive 
Directors and most of our senior 
commercial talent are based.  
Almost 70% of our revenue and 
profit now come from the US market 
and our direct peer set is global 
IT technology services, which are 
mainly listed on US stock exchanges.  

Our primary remuneration challenge 
is that the reward markets in the 
US and the UK are very different, 
with the US market having a far 
greater emphasis on long-term 
incentive opportunity than in the 
UK, particularly in the technology 
sector in which we operate. As we 
are a talent-focused business, trying 
to operate in the US technology 
market with a UK listed remuneration 
model significantly inhibits our 
ability to deliver a talent experience 
that allows us to retain and recruit 
the talent we need to continue to 
successfully grow the business and 
deliver returns to investors. 

In this context, we are, therefore, 
proposing to increase the maximum 
annual bonus and LTIP opportunities 
for Executive Directors. The 
maximum annual bonus would 
increase from 100% to 150% of 
salary, and the maximum LTIP 
opportunity would increase from 
125% of salary (200% in exceptional 
circumstances) to 225% of salary, 
with an exceptional limit of 275% 
of salary.

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144

Directors’ remuneration report 

continued

Although these changes would help 
to support our ability to recruit and 
retain talent, these opportunity 
levels would still position our Chief 
Executive Officer pay below the 
lower quartile versus US peers and 
the committee will continue to keep 
our approach to pay under review 
as the size and complexity of the 
business continues to increase.

We are not proposing to make 
any changes to the performance 
measures. The annual bonus for 
FY23 will, therefore, be based 
35% on net revenue growth, 35% 
on adjusted PBT target, 20% on 
strategic/personal objectives and 
10% on ESG-related measures and 
the 2022 LTIP awards will be based 
50% on relative TSR, 20% on  
ESG-related measures, 15% on 
growth in adjusted net revenue and 
15% on growth in adjusted PBT.

Central to this Policy review 
was a detailed and constructive 
shareholder consultation process 
with our largest shareholders. These 
conversations were very helpful to 
the committee and the feedback 
that we received has shaped the 
final proposals outlined in this 
report. In particular, as a direct 
result of these discussions, we have 
reduced the maximum variable pay 
opportunities available from those 
that we had originally considered.

As a certified B Corp, a key part of 
the committee’s considerations 
has been how value is shared 
between our shareholders, our 
management team and our wider 
staff as well as how we contribute 
to society more broadly. We already 
have, and are intending to make 
further increases to LTIP awards 
across our wider workforce. This 
is in response to competing for 
global technology talent to remain 

competitive against, in particular, 
our US technology peers. In 2021 we 
increased the number of employees 
receiving share awards to 322, up 
from just 69 in 2018, 79 in 2019 and 
167 in 2020 as the business shifted 
into the US centric technology 
sector. We will continue expanding 
that population where possible, 
taking into account affordability, 
and where talent markets require, 
we will continue to operate within 
the enhanced dilution limit of 12.5% 
of share capital in a rolling 10-year 
period as agreed by shareholders at 
the 2021 AGM.

Board changes

J Schwan

As announced on 20 July 2022, 
J Schwan stepped down from the 
Board and retired and stepped 
down as Chief Executive Officer 
with effect from 31 July 2022. J will 
remain with the business during 
his notice period until the end of 
January 2023, providing handover 
services and supporting Kelly 
and the Board. J will be treated 
as a good leaver for incentive 
purposes. Given his dedication 
and contribution over his tenure as 
Chief Executive Officer, successfully 
steering the business through a 
period of unparalleled change, 
in addition to his support during 
the handover period to allow a 
smooth transition in leadership, the 
committee considered that this 
treatment is appropriate. Further 
details of the arrangements applied 
in respect of his remuneration 
have been detailed within the 
payments for loss of office section 
on page 169 and comply with the 
Remuneration Policy.

Kelly Manthey

Kelly Manthey joined the Board as 
Chief Executive Officer with effect 
from 1 August 2022. Her salary on 
appointment was set at $525,000, 
the same as J received for the Chief 
Executive Officer role. While we 
understand shareholder guidance 
that the base salary for a new 
incumbent should be set below 
that of the previous officer, given 
the Kin + Carta Chief Executive 
Officer’s salary has not been 
increased for seven years and our 
need to pay competitively in the US 
technology market, the committee 
believe that this salary positioning is 
appropriate. Kelly’s pension was set 
at 5% of salary, in line with the rate 
of pension offered to the majority of 
the wider workforce. Kelly’s variable 
pay opportunities will be in line with 
the proposed Policy changes i.e. for 
2023 a maximum annual bonus of 
150% of base salary and a maximum 
LTIP award of 225% of base salary.

Chris Kutsor

From 1 August 2022, Chris’ 
responsibilities were expanded to 
include both the Chief Financial 
Officer and Chief Operating Officer 
roles. To reflect this additional 
responsibility, and the continuing 
pace of salary change across the 
wider workforce and our key talent 
markets in the US technology 
sector, Chris’ salary was increased 
by 14% to $405,000. This compares 
to a 12% increase for US resident 
employees in 2022/23 and 10% 
increase for the full Kin + Carta 
workforce in 2022/23. 

Performance and reward  
for 2022

The strong performance for 2022 
has resulted in a payout of 96% of 
the maximum bonus award for the 
Executive Directors. The committee 
judged that:

•  The 35% of bonus opportunity 
based on adjusted PBT was 
achieved in full. The restated 
adjusted PBT growth target 
range (restated to exclude 
divestments (Edit, Incite and 
Relish) and include prorated 
contributions from acquisitions 
(Melon Group and Loop 
Integration)) was £13.9 million 
to £15.4 million (with full payout 
of 35% of salary if adjusted PBT 
of £15.4 million was achieved 
or exceeded). Actual adjusted 
PBT for the year was £16.1 million 
and, therefore, this target was 
achieved in full.

•  The 35% of bonus opportunity 
based on net revenue was 
achieved in full. The net revenue 
growth target range was 20% 
to 40% (with full payout of 35% 
of salary if the 40% stretch was 
achieved or exceeded). Actual 
net revenue growth for the year 
was 42% and, therefore, this 
target was achieved in full.

•  The 20% of bonus opportunity 
based on strategic objectives, 
relating to growth, services, 
people, responsibility, operations 
and expansion, was met 92.5%. 
Therefore, 18.5% out of 20% 
was achieved. Details of the 
strategic objective outcomes are 
described in detail on page 163.

•  The 10% of bonus opportunity 
based on environmental, social 
and governance (“ESG”) matters 
was met 75%. Therefore, 7.5% 
out of 10% was achieved. Details 
of the ESG outcomes are 
described in detail on page 164.

In determining the bonus 
outcome, the committee reviewed 
performance in the round, in 
particular the significant increase 
to net revenue and adjusted PBT 
growth, and the experience of our 
wider stakeholders during the year, 
and considered that a 96% bonus 
award was appropriate. Further 
details have been disclosed on 
pages 163 and 164.

The annual report on remuneration 
also gives detail of the LTIP awards 
granted in December 2019, which 
vest in December 2022. The relative 
TSR target (50% of the award) 
and growth in net revenue from 
2018/19 to 2021/22 target (25% of 
the award) were met in full. In the 
case of relative TSR, out of 562 
companies, we were ranked 17, 
which is a remarkable achievement. 
The target relating to the growth 
in PBT from 2018/19 to 2021/22 
(25% of the award) was partially 
satisfied, with 42% of this portion 
of the award vesting. Therefore, the 
LTIP award will vest at 86%. Further 
details are provided on pages 164 
and 165. The committee considered 
that the outcomes under the bonus 
and LTIP elements of the Policy were 
appropriate given the outstanding 
performance achieved, and no 
discretion was exercised.

Looking forward

I am grateful for the input provided 
by our shareholders during the year. 
We continue to value any feedback 
from shareholders and hope to 
receive your support for our new 
Policy and our Annual Remuneration 
Report at the forthcoming AGM.

Nigel Pocklington

Chair of the Remuneration 
Committee

12 October 2022

Kin + CartaBuilding a world that works better for everyone.GovernanceDirectors’ remuneration report 

continued

Policy report
Directors’ Remuneration Policy

146

This section of the report sets out the Remuneration Policy (the “Policy”) for Executive and Non-Executive Directors, 
which will be put forward for shareholder approval at the 2022 AGM on 1 December 2022. The committee intends 
that the Policy will come into effect from the date of the AGM and is intended to apply for a period of up to 
three years.

Overview of Remuneration Policy

The committee’s Policy for the remuneration of the Company’s Executive Directors is that it should be structured so 
as to attract and retain executives of a high calibre with the skills and experience necessary to develop the Company 
successfully. It aims to recommend strategies that support the creation of long-term value for shareholders and reflect 
and support the delivery of the Company’s strategic priorities, while taking due account of market best practice.

When determining levels of remuneration, the committee periodically reviews the remuneration practices adopted by 
appropriate comparator companies both in the market generally both in the US and the UK and in the same business 
sector as the Company i.e. the technology sector. Both of our Executive Directors are based in the US where the 
majority of our business and growth potential is and the committee took this into account when determining our 
new policy.

The committee believes that a significant portion of the remuneration package of senior executives should be 
linked to performance, while ensuring that an appropriate balance is struck between (i) fixed and variable pay; 
(ii) short-term and long-term variable pay; and (iii) the delivery of rewards in cash and shares. The committee 
will regularly review the Company’s remuneration policies to ensure that these policies neither encourage nor 
reward inappropriate operational risk taking that may be to the detriment of shareholders’ interests and that these 
remuneration policies are, therefore, compatible with the Company’s general risk policies and systems.

The Policy table on pages 148 to 153 sets out the key aspects of the Company’s Remuneration Policy for 
Executive Directors.

How the new Remuneration Policy aligns with the 2018 UK Corporate Governance Code

The Code sets out principles against which the committee should determine the Remuneration Policy for executives. 
A summary of the principles and how the revised Kin + Carta Remuneration Policy reflects these is set out below:

Principle

Approach

147147

Clarity – remuneration arrangements should be 
transparent and promote effective engagement with 
shareholders and the workforce.

Simplicity – remuneration structures should avoid 
complexity and their rationale and operation should be 
easy to understand.

Risk – remuneration arrangements should ensure 
reputational and other risks from excessive rewards, 
and behavioural risks that can arise from target-based 
incentive plans, are identified and mitigated.

Predictability – the range of possible values of 
rewards to individual Directors and any other limits or 
discretions should be identified and explained at the 
time of approving the policy.

Proportionality – the link between individual awards, 
the delivery of strategy and the long-term performance 
of the Company should be clear. Outcomes should not 
reward poor performance.

The committee operates a consistent remuneration 
approach that is well understood both internally and 
externally with investors. Consultation with shareholders 
on the revisions to the Policy has been undertaken.

The Company operates a UK market standard 
remuneration structure that is familiar to all stakeholders.

Each year, incentive targets will be set, which the 
committee believes are stretching and achievable within 
the risk appetite set by the Board. The committee retains 
discretion to override formulaic incentive outcomes if 
they do not accurately, or fairly, reflect the underlying 
performance of the business.

Incentive schemes include recovery provisions that allow 
for recovery in circumstances such as gross misconduct, 
calculation error, reputational damage or corporate 
failure arising from poor risk management to ensure that 
malus and clawback provisions are sufficiently wide-
ranging.

The committee maintains clear annual caps on 
incentive opportunities and will use its available 
discretion if necessary. Details of the range of possible 
values of remuneration opportunities and other limits 
or discretions can be found on page 154 and in the 
Policy table.

The committee ensures performance metrics continue 
to be clearly aligned with the Group’s strategy each 
year, maintaining an appropriate balance between base 
pay, short and long-term incentive opportunities and 
between financial and non-financial goals.

Alignment to culture – incentive schemes should drive 
behaviours consistent with Company purpose, values 
and strategy.

Bonus and incentive schemes are reviewed by the 
committee to ensure consistency with the Group’s 
purpose, values and strategy.

Kin + CartaBuilding a world that works better for everyone.GovernanceDirectors’ remuneration report 

continued

Executive Directors’ Remuneration Policy

The following table sets out the elements of our Executive Director remuneration and how each element operates, as 
well as the maximum opportunity of each element and, where relevant, the approach to performance measures.

148

Basic salary

Purpose and link to strategy

Maximum potential value

To provide competitive fixed remuneration that will 
attract and retain key employees of a high calibre 
and which reflects their experience and position in 
the Company.

Operation

Normally reviewed annually with increases effective 
from 1 August; salaries are normally paid monthly. 
Increases may be awarded at other times if appropriate.

In setting salaries, the committee typically takes into 
account the following:

• 

• 

• 

the size and complexity of the organisation;

the size and complexity of the role;

the individual’s skills, experience, performance and 
overall contribution to the business;

•  pay and conditions across the workforce;

•  external economic factors such as inflation;

•  market practice for similar roles in comparable 

organisations; 

• 

the impact of any base salary increase on the total 
remuneration package; and

•  any other factors that the committee considers 

are relevant.

Benefits

No maximum salary or salary increase has been set, 
although increases are generally in line with the range (in 
percentage of salary terms) awarded across the Group.

In accordance with normal practice at all levels in 
all parts of the Group, increases above this level (in 
percentage of salary terms) may be made in certain 
circumstances such as:

•  promotion or where there is a change in scope or 
increase in responsibilities of an individual’s role;

•  an individual’s development or performance in role;

•  a change in the size and complexity of the Group;

•  significant market movement; and

•  where an Executive Director has been appointed 
to the Board at a lower than typical market salary 
to allow for growth in the role, larger increases may 
be awarded to move salary positioning closer to 
typical market level as the Executive Director gains 
experience and performance warrants this.

Performance metrics

Not applicable.

Purpose and link to strategy

Maximum potential value

To provide market competitive, yet cost effective, 
benefits to attract and retain high calibre executives.

Operation

Benefits generally include provision of a car, or cash in 
lieu of car and fuel allowance, and private medical and 
life assurance cover.

The Committee may introduce other benefits to the 
Executive Directors if this is considered appropriate 
taking into account the individual’s circumstances, the 
nature of the role and practice for the wider workforce.

Reasonably incurred expenses will be reimbursed. 
The Company may meet any tax liabilities that may 
arise on expenses.

Where an Executive Director is required to relocate to 
perform their role, appropriate one-off or ongoing benefits 
may be provided (such as housing, schooling etc).

While the Remuneration Committee has not set a 
maximum level of benefits that Executive Directors 
may receive, the value of benefits is set at a level which 
the Remuneration Committee considers appropriate, 
taking into account market practice and individual 
circumstances.

The maximum overall cost of total benefit provision may 
vary each year subject to changes in the Company’s 
insurance premiums or changes to the terms of the 
benefits provided.

Performance metrics

Not applicable.

Pension

Purpose and link to strategy

Maximum potential value

To provide market competitive, yet cost-effective 
benefits.

Operation

Only basic salary is pensionable.

A Company contribution to a defined contribution 
pension scheme, a personal pension or provision of 
a cash payment in lieu of a pension contribution (or 
combination of such) may be provided at the discretion 
of the committee.

Maximum pension contribution will normally be no more 
than that offered to the majority of employees (currently 
5% of salary).

Performance metrics

Not applicable.

149149

Annual bonus

Purpose and link to strategy

Maximum potential value

Incentivises achievement of annual objectives, 
which support the short-term performance goals of 
the Company.

Operation

Awards are based on performance as determined by 
the committee, typically measured over one financial 
year. Pay-out levels are normally determined by the 
committee after the year end.

Payments under the annual bonus plan are normally 
subject to compulsory payment of any bonus earned 
over 50% of maximum (on an after tax basis) in the 
Company’s shares under the Company Deferred 
Bonus Shares (“DBS”) arrangement, which are subject 
to a holding period of two years. Deferred shares will 
generally be forfeited if a Director leaves the Group 
(unless in certain good leaver situations or if the 
committee determines otherwise). The committee 
reserves the discretion to disapply deferral in 
exceptional circumstances such as where the amount 
deferred is too small to make deferral practicable.

Dividends and/or dividend equivalents are payable 
on the deferred bonus shares during the two-year 
holding period. The number of additional shares may be 
calculated assuming the reinvestment of dividends on 
such basis as the committee determines.

Payments and awards in relation to the annual 
bonus are subject to malus and clawback provisions, 
further details of which are included as a note to the 
Policy table.

150% of basic salary.

Performance metrics

The committee reviews the choice of annual bonus 
measures and targets each year to ensure they reflect 
the key performance indicators of the business at 
that time.

Targets are normally set annually and aligned with key 
financial, strategic and/or individual personal targets 
(including ESG targets) with the weightings between 
these measures determined by the committee each 
year considering the Group’s priorities at the time. At 
least 50% of any bonus will be earned for achieving 
challenging financial targets aligned with the Company’s 
key performance indicators (e.g. adjusted PBT or EPS). 
A minority may be subject to achieving non-financial 
targets, including ESG, strategic and/or personal 
objectives, which reflect the key priorities of the role at 
the time.

Normally, once a threshold level of performance is 
achieved against a target, a bonus payment of up to 25% 
of maximum is triggered, rising to 100% of maximum for 
meeting (or exceeding) the maximum target(s) set.

Measurement of financial metrics is made on the basis 
of audited figures. Where strategic/personal targets are 
set, it may not always be practicable to set these using 
a sliding scale and alternative approach may, therefore, 
be used.

The Committee has the discretion to adjust performance 
targets/set different measures if events occur outside 
of management’s control or where the target no longer 
satisfies its original purpose to ensure that pay is aligned 
with performance.

The committee has discretion to adjust the formulaic 
bonus outcomes both upwards (within the plan 
limits) and downwards (including down to zero) if the 
vesting outcomes are not considered to be reflective 
of underlying financial or non-financial performance 
of the business or the performance of the individual, 
where performance targets are no longer considered 
appropriate or where the outcome is not considered 
appropriate in the context of the experience of 
shareholders or other stakeholders.

Kin + CartaBuilding a world that works better for everyone.GovernanceDirectors’ remuneration report 

continued

Long-term incentives

Share ownership guidelines

Purpose and link to strategy

Maximum potential value

Purpose and link to strategy

Maximum potential value

150

Incentivises Executives to achieve superior financial 
growth and returns to shareholders over the 
longer term.

Awards with a face value of up to 225% of basic salary 
in respect of any financial year or 275% if the committee 
believes there are exceptional circumstances.

Provides alignment with shareholders through awards 
of shares.

Promotes retention of key individuals.

Operation

Awards can be in the form of an option, a conditional 
award or a forfeitable award.

Eligibility to receive awards is at the discretion of the 
committee each year.

An LTIP award may be made shortly after an 
appointment (subject to the Company not being in a 
prohibited period) subject to the permitted maximum.

Awards are normally made on an annual basis and 
normally vest three years from grant subject to 
continued employment and the satisfaction of 
challenging performance targets.

A two-year holding period following LTIP vesting applies 
to grants to Executive Directors. In total, this results in a 
five-year combined vesting and holding period.

Participants benefit from the value of dividends and/
or dividend equivalents paid over the vesting period 
to the extent that awards vest at the time that awards 
are exercised. The number of additional shares may be 
calculated assuming the reinvestment of dividends on 
such basis as the committee determines.

Awards are subject to malus and clawback provisions, 
further details of which are included as a note to the 
Policy table.

Performance metrics

Performance is usually measured over a three-year period.

Performance measures for LTIP awards will include 
financial measures (which may include, but are not  
limited to, total shareholder return (“TSR”), revenue, PBT, 
cash flow, returns) and may include strategic measures 
(which may include ESG measures).

Under each measure, and subject to the committee’s 
discretion to override formulaic outturns, threshold 
performance will result in up to 25% of maximum vesting 
for that element, increasing to 100% for maximum 
performance.

The Committee has the discretion to adjust performance 
targets/set different measures if events occur outside 
of management’s control or where the target no longer 
satisfies its original purpose to ensure that pay is aligned 
with performance.

The committee has discretion to adjust the formulaic 
LTIP outcomes both upwards (within the plan limits) 
and downwards (including down to zero) if the vesting 
outcomes are not considered to be reflective of 
underlying financial or non-financial performance of 
the business or the performance of the individual, 
where performance targets are no longer considered 
appropriate or where the outcome is not considered 
appropriate in the context of the experience of 
shareholders or other stakeholders.

All-employee share schemes

Purpose and link to strategy

Maximum potential value

Encourages long-term shareholding in the Company.

Operation

Kin + Carta operates all-employee schemes in the UK 
and the US, with invitations made by the committee 
under the UK HMRC-approved Sharesave Scheme and 
under the US Employee Stock Purchase Plan.

Executive Directors may participate in the all-employee 
scheme that operates in their country of residence on 
the same terms as other employees of the Group.

Sharesave Scheme: as per HMRC limits (current 
maximum monthly savings towards share purchases is 
limited to £500 per calendar month).

Employee Stock Purchase Plan: monthly savings towards 
share purchases with a maximum value of as per 
prescribed limits (currently US$25,000) per calendar 
year, based on the market value of the Company’s 
ordinary shares at grant).

Performance metrics

Not applicable.

To provide alignment between Executives and 
shareholders.

Operation

Not applicable.

Performance metrics

Not applicable.

151151

The committee operates shareholding guidelines of 
200% of salary for the Chief Executive Officer and 150% 
of salary for other Executive Directors.

The net of tax number of deferred bonus shares or 
vested shares under the Company’s LTIP will normally 
be required to be retained until the guideline is met.

Post-employment share ownership guidelines

Purpose and link to strategy

Maximum potential value

Not applicable.

Performance metrics

Not applicable.

To provide continued alignment between Executives  
and shareholders on stepping down from the Board.

Operation

The committee normally expects Executive Directors 
to maintain a level of shareholding for 12 months after 
stepping down from the Board, equal to the lower of 
their shareholding at the time of leaving the business 
and their in-post share ownership guideline.

Post-employment share ownership guidelines will 
exclude individually purchased shares and shares 
relating to incentives granted prior to the 2020 
AGM. The committee will retain discretion about the 
application of post-employment share ownership 
guidelines in individual cases, including waiving this 
guideline if it is not considered to be appropriate in the 
specific circumstances.

Notes to the Policy table

1.  Remuneration across the Group – While the Remuneration Policy for Executive Directors is designed having 

had regard to the Policy for employees across the Group as a whole, there are some differences in the structure 
for senior employees that the committee believes to be necessary to reflect the different levels of responsibility 
within the Company. The following key differences exist between the Company’s Policy for the remuneration of 
Executive Directors and its approach to the payment of employees generally:

• 

there is an increased emphasis on performance-related pay and, in particular, for share-based incentives at 
the Executive Director level;

•  eligibility to participate in and the maximum opportunity in relation to an annual bonus vary, based on 

individual role and local practice;

•  participation in the LTIP is limited to the Executive Directors and certain selected senior managers and/or key 

individuals; and

•  benefits offered to other employees vary by location to take account of relevant market conditions and 

local practice.

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Directors’ remuneration report 

continued

2.  Performance measures – The choice of the performance metrics and range of targets applicable to the annual 
bonus plan for Executive Directors reflect the committee’s belief that any incentive compensation should be 
appropriately challenging and tied to both the delivery of robust performance relating to the Group’s financial key 
performance indicators and, where appropriate, specific individual/strategic objectives (including ESG objectives). 
Performance metrics applicable to the LTIP are selected to support Company strategy and provide shareholder 
alignment. Targets applying to the annual bonus and LTIP are reviewed annually, based on a range of internal 
and external reference points. Performance targets are set to be stretching but achievable, with regard to the 
particular strategic priorities and economic environment in a given year.

3.  Shareholding guideline – The share ownership guideline levels are detailed in the Policy table. The shares that an 
Executive Director may count towards the in-employment and post-employment shareholding guideline include: 
those held in the name of the Director; those held in the name of the Director’s spouse, civil partner, partner or 
children; any shares held in a family trust for the benefit of the Director and/or their spouse, civil partner, partner 
or children; and any shares held in a personal pension plan on behalf of the Director. The committee may, in its 
absolute discretion, approve the holding of shares by alternate means (e.g. shares held under a deferred share 
bonus award) and, if permitted, on such terms determined by the committee, acting fairly and reasonably. The net 
of tax number of deferred bonus shares or vested shares under the Company’s LTIP will normally be required to 
be retained until the guideline is met. 

4.  Previously approved payments – For the avoidance of doubt, the Committee reserves the right to make any 
remuneration payments and/or payments for loss of office (including exercising any discretions available to it 
in connection with such payments) notwithstanding that they are not in line with the 2022 Remuneration Policy 
set out in the document where the terms of the payment were agreed (i) before the policy came into effect, 
provided that the terms of the payment were consistent with any applicable shareholder-approved Directors’ 
Remuneration Policy in force at the time they were agreed or were otherwise approved by shareholders; or (ii) at 
a time when the relevant individual was not a Director of the Company (or other persons to whom the Policy set 
out above applies) and, in the opinion of the Committee, the payment was not in consideration for the individual 
becoming a Director of the Company or such other person. For these purposes, “payments” includes the 
committee satisfying awards of variable remuneration and, in relation to an award over shares, the terms of the 
payment are “agreed” no later than the time the award is granted. This Policy applies equally to any individual who 
is required to be treated as a Director under the applicable regulations.

5.  Plan rules – The committee operates the annual bonus, LTIP, Sharesave Scheme and Employee Stock Purchase 

Plan, in accordance with their rules, local taxation guidance (e.g. HMRC and the Internal Revenue Code) and, where 
relevant, the Listing Rules. To ensure these incentive plans operate in an efficient manner, the committee retains a 
number of standard market practice discretions, which include:

•  determining the eligibility to participate in the plans;

•  determining the timing of grant of awards and any payments;

• 

the size of awards and payments, although with quantum restricted to those detailed in the Policy table and 
the respective plan rules;

• 

the determination of whether the performance conditions have been met and the resulting vesting/pay out;

•  dealing with a change of control (e.g. the timing of testing performance targets) or restructuring of the Group;

•  determining a good or bad leaver for incentive plan purposes, based on the rules of each plan and the 

appropriate treatment chosen;

•  adjustments required in certain capital events such as rights issues, corporate restructuring events and 

special dividends; and

• 

the annual review of performance conditions for the annual bonus plan and LTIP.

In some circumstances, such as a material acquisition/divestment of a Group business, or a change in Accounting 
Standards and Interpretations, which mean the original performance conditions are no longer appropriate, 
the committee can adjust the targets, set different measures and alter weightings as necessary, to ensure the 
conditions achieve their original purpose and are not materially less difficult to satisfy.

6.  Malus and Clawback – Payments and awards under the annual bonus and LTIP are subject to malus and 

clawback provisions, which can be applied to both vested and unvested awards. Malus and clawback provisions 
will apply for a period of at least two years after payment or vesting. Circumstances in which malus and clawback 
may be applied include a material misstatement of the Company’s financial position, fraud or gross misconduct 
on the part of the award-holder, an error in calculating the award outcome, actions leading to serious reputational 
damage or corporate failure arising from poor risk management.

153153

Participants in the annual bonus and LTIP will be required to acknowledge their understanding and acceptance of the 
malus and clawback provisions as a pre-condition to participating in these schemes. The committee is satisfied that 
the malus and clawback provisions are appropriate and enforceable.

Policy review process

The committee undertook a review of the Directors’ Remuneration Policy to ensure that it is appropriate to support 
our strategy. The process the committee went through was as follows: (i) the committee considered the Company’s 
strategy and the changes required to the policy to ensure that we were able to recruit and retain executives of 
the calibre required to deliver this strategy and drive high levels of performance; (ii) the committee sought advice 
from its independent remuneration consultant in developing the Policy including in relation to current investor 
sentiment; (iii) when determining the new Policy the committee ensured it addressed the factors of Provision 40 of 
the Code, namely clarity, simplicity, risk, predictability, proportionality and alignment to culture; (iv) the committee 
reviewed the wider workforce remuneration and incentives to ensure the approach to Executive remuneration is 
appropriate in this context; (v) the committee consulted with Executive Directors and other relevant members of 
senior management on the proposed changes to the policy; and (vi) the committee conducted a full consultation 
exercise with major shareholders and investor bodies on the changes. The committee was mindful in its deliberations 
on the new Remuneration Policy of any potential conflicts of interest and sought to minimise them through an open 
and transparent internal consultation process, by seeking independent advice from its external advisors and by 
undertaking a full shareholder consultation exercise.

Changes to the remuneration policy

The key changes to the Policy approved by shareholders at the AGM on 23 December 2020 are:

• 

• 

Increased maximum bonus award from 100% to 150% of salary; and

Increased maximum LTIP award from 125% of salary (or 200% in exceptional circumstances) to 225% of salary with 
an exceptional limit of 275% of salary.

Other changes have been made to the wording of the Policy to increase flexibility, to aid operation, to increase 
transparency and to reflect typical market practice.

Kin + CartaBuilding a world that works better for everyone.GovernanceDirectors’ remuneration report 

continued

Reward scenarios

The chart below shows how the composition of each of the Executive Director’s remuneration packages varies at 
different levels of performance under the Policy set out on pages 146 to 153, as a percentage of total remuneration 
opportunity and as a total value.

154

K Manthey

Minimum

Target

Maximum

Max + 50% SP Growth

100%

$574,421

29%

25%

21%

17%

54%

$1,952,546

29%

23%

46%

$2,280,671

56%

$2,805,671

 $-

 $500,000

 $1,000,000

 $1,500,000

 $2,000,000

 $2,500,000

 $3,000,000

C Kutsor

Minimum

Target

Maximum

Max + 50% SP Growth

100%

$435,200

29%

25%

21%

17%

54%

$1,498,325

29%

23%

46%

$1,751,450

56%

$2,156,450

Service contracts and loss of office payments

Summaries of the Executive Directors’ contracts are disclosed below. These contracts are held at the registered 
office and are available for inspection.

Executive

Kelly Manthey

Chris Kutsor

Date of service contract

Notice period

1 August 2022

9 May 2019

12 months

6 months

155155

It is the Company’s policy that Executive Directors should serve under rolling service contracts of 12 months’ duration 
or less, and that there should be no special provisions for compensation in the event of termination (neither in 
the normal course nor following a change in control of the Company) and that any compensation payments made 
should take account of the Director’s duty to mitigate their loss. The Executive Directors’ current service contracts all 
comply with this policy.

The Remuneration Committee reviews the contractual terms for new Executive Directors to ensure these reflect 
best practice.

 $-

 $500,000

 $1,000,000

 $1,500,000

 $2,000,000

 $2,500,000

 $3,000,000

In summary, the contractual provisions are as follows:

Fixed remuneration

Annual bonus

LTIP

Fixed pay comprises the 2022/23 basic salary and expected pension contributions, and a value for benefits (using 
the value for the year ended 31 July 2022 as a proxy). Incentive opportunities reflect implementation for 2022/23. The 
assumptions used in the above at the ‘on-target’ performance level are: (i) 50% of maximum bonus is earned; and (ii) 50% 
of the maximum LTIP award vests. The maximum performance level assumes the full bonus is earned and the LTIP award 
vests in full. No share price growth is included under the first three scenarios; however, the fourth scenario includes the 
impact of a hypothetical 50% increase in share price on the value of the LTIP in accordance with the reporting regulations.

Approach to recruitment and promotions

Basic salary levels will be set on appointment after having had due regard to the Company’s general Remuneration 
Policy but adjusted, as appropriate, to reflect the experience and calibre of the individual and the market rates for 
similar roles in comparable organisations. If it is considered appropriate to appoint a new Director on a below market 
salary (e.g. in the event of an internal promotion), they may be the subject of a series of increases to a desired salary 
positioning over an appropriate time frame, subject to performance in post.

Pension contributions will be aligned in percentage of salary terms with the pension offered to the majority of 
employees at the time of appointment (currently 5% of base salary). Where an Executive Director is required to relocate 
from their home location to take up their role, the committee may provide assistance with relocation (either via one-
off or ongoing payments or benefits). Benefits arrangements would generally be in line with those offered to current 
Executives but it may be necessary to tailor these to reflect for example, local market norms and local legislation.

The annual bonus maximum will normally be in line with current Executive Directors (i.e. 150% of basic salary), 
pro-rated for the period of service. Depending on the timing of the appointment, the committee may use different 
performance measures, targets and weightings to that of the current executives for the first year of service.

An LTIP award may be made shortly after an appointment (subject to the Company not being in a prohibited period) 
subject to the permitted maximum. The total maximum variable remuneration that may be awarded in respect of 
recruitment is 425% of salary (excluding buy-out awards referred to below).

Where an individual forfeits outstanding variable pay opportunities or contractual rights at a previous employer as a result 
of appointment, the committee may offer compensatory payments or awards, in such form as the committee considers 
appropriate, taking into account all relevant factors including the form of awards, expected value and vesting time frame of 
forfeited opportunities. When determining any such buy-out, the guiding principle would be that awards would generally 
be on a like-for-like basis unless this is considered by the committee not to be practical or appropriate. Awards may be 
facilitated under the existing incentive plans where possible, but also using Rule 9.4.2. of the Listing Rules, if necessary.

For an internal Executive Director appointment, any variable pay element awarded in respect of the prior role may be 
allowed to pay out according to its terms, adjusted as relevant to take into account the appointment.

Provision detailed terms

Notice period:

Termination payment:

Up to 12 months

Limited to a maximum of basic salary and benefits (including pension), 
normally paid monthly and subject to mitigation but may be paid in a lump 
sum if the committee determines that this is appropriate

Change of control:

No Executive Director’s contract contains additional provisions in respect of  
a change of control

The service contract for any new appointment would be made on similar terms to those described above.

In a leaver event, the following payments may also be made to departing Executive Directors:

1.  any share-based entitlements granted to an Executive Director under a Company share plan will be determined 

based on the relevant plan rules. In certain prescribed circumstances, however, such as death, ill-health, disability, 
retirement or other circumstances at the discretion of the committee, a ‘good leaver’ status may be applied. 
Under the LTIP, for good leavers, future awards will normally be tested for performance over the full performance 
period and be reduced pro-rata to reflect the proportion of the performance period actually served, rounded-up 
to the next complete financial year, with Remuneration Committee discretion to determine that awards vest at 
an earlier date and/or to disapply time pro-rating. Vested LTIP awards, which are subject to an additional holding 
period, will typically be retained and released at the end of the holding period, with committee discretion to treat 
otherwise. Under the DBS, in certain prescribed circumstances, awards will be retained in connection with a leaver 
event (such as death or permanent disability or any other reason permitted by the Remuneration Committee);

2.  a pro-rata bonus may be payable for the period of service in certain prescribed good leaver circumstances 

and in other circumstances at the discretion of the committee and subject to the achievement of the relevant 
performance targets;

3.  at the discretion of the Remuneration Committee, a contribution to reasonable outplacement costs in the event 

of termination of employment. The committee also retains the ability to reimburse reasonable legal costs incurred 
in connection with a termination of employment; and

4.  any payment for statutory entitlements or by way of settlement of any claim arising in connection with the 

cessation of employment. 

Kin + CartaBuilding a world that works better for everyone.GovernanceDirectors’ remuneration report 

continued

Non-Executive Directors Remuneration Policy

Executive Directors may not accept an appointment outside the Company without prior permission of the Board. 
The extent to which any fees are retained by the individual or are remitted to the Company will be considered on a 
case-by-case basis. No Executive Director currently holds an external non-executive appointment on the Board of a 
publicly listed company.

156

All Directors, including the Chairman and Non-Executive Directors, are subject to annual re-election at the AGM. The 
Chairman and Non-Executive Directors’ letters of appointment are kept at the registered office and are available for 
inspection. The letters of appointment are summarised as follows:

Non-Executive Director

Date of letter of appointment

Notice period

157157

Chairman and Non-Executive Directors

The following sets out the fee policy for the Chairman and Non-Executive Directors:

Purpose and link to strategy

Maximum potential value

These fees may be revised periodically in line with the 
Company’s policy. Given the periodic nature of the review 
any increases (as a % of total fees) may be greater than 
that awarded to the wider workforce in any particular year.

The maximum aggregate fees are set in accordance 
with the Company’s articles of association, currently 
£500,000.

Performance metrics

Not applicable.

To attract and retain high calibre individuals without 
prejudice to the application of independent views.

Operation

Non-Executive Directors’ remuneration is decided 
by the Executive Directors and the Chairman; the 
Chairman’s fee is set separately by the committee.

The fee level is reviewed at appropriate intervals by the 
committee, taking into account time commitment, the 
experience and calibre of the individuals and personal 
contribution and fee levels at other companies of a 
similar size and complexity.

Any increases in fees also take account of any 
increases payable to Executive Directors and to the 
general workforce.

Non-Executive Directors are paid a basic fee for 
membership of the Board with additional fees being 
paid for chairmanship of Board committees.

Additional fees may also be paid for other Board 
responsibilities or roles or time commitment, such 
as for holding the position of Senior Independent 
Director. The Company may pay an additional fee to a 
Non-Executive Director should the Company require 
significant additional time commitment in exceptional 
circumstances.

Fees are normally paid in cash.

Neither the Chairman nor any of the other Non-Executive 
Directors are eligible to participate in any of the Group’s 
incentive arrangements.

Reasonably incurred expenses will be reimbursed. 
The Company may meet any tax liabilities that may 
arise on expenses.

Additional benefits may be introduced if considered 
appropriate.

David Bell

Maria Gordian

John Kerr

Michele Maher

Nigel Pocklington

10 July 2018

1 November 2021

17 July 2019

24 April 2019

4 March 2016

3 months

1 month

3 months

3 months

3 months

No other remuneration is payable to a Non-Executive Director on termination of an appointment.

In recruiting a new Non-Executive Director, the committee will use the Policy as set out on pages 156 and 157.

Consideration of shareholder views

The Remuneration Committee considers shareholder feedback received in relation to the AGM each year at a 
meeting immediately following the AGM. This feedback, plus any additional feedback received from time to time, is 
then considered as part of an annual review of the Remuneration Policy.

In addition, the committee seeks to proactively engage directly with major shareholders and their representative 
bodies and takes their views seriously. In the event that the committee wishes to make material changes to the 
Remuneration Policy, appropriate dialogue will take place with the Company’s major shareholders in advance.

This year, the committee undertook a review of the Remuneration Policy. Having developed a proposed policy, the 
committee consulted with all major shareholders and key institutional investors were invited to provide feedback on 
the proposals. The committee will seek to engage directly with major shareholders and their representative bodies 
should any material changes be proposed to be made to the Remuneration Policy.

Consideration of employment conditions elsewhere in the Group

While the Company does not formally consult with employees on matters of executive remuneration, it does consider 
the general basic salary increase for the broader UK employee population when determining the annual salary 
review for the Executive Directors. The committee is also made aware of employment conditions within the wider 
Group, including a general overview of variable pay plan outcomes. Additionally, it is the decision making body for 
all-employee share plans. The committee also considers environmental, social and governance issues, and risk when 
reviewing executive pay quantum and structure.

There has been engagement with the workforce to explain how executive remuneration aligns with wider company 
pay policy. For example, a series of communications have taken place with the wider workforce related to share 
plans and how they align with the Company’s aspirations, the Executive Director remuneration and that of the 
wider workforce. 

Kin + CartaBuilding a world that works better for everyone.Governance158

Directors’ remuneration report 

continued

Annual report on remuneration
The following section provides details of how Kin + Carta’s Remuneration Policy was implemented during 2021/22, 
how we intend to implement the Remuneration Policy for 2022/23 is detailed on pages 160 to 172.

Membership of the committee

Michele Maher, Nigel Pocklington, Helen Stevenson (to 14 December 2021) and Maria Gordian (from 3 March 2022), all 
Independent Non-Executive Directors, served on the committee during the year. The committee is chaired by Nigel 
Pocklington. The number of meetings held, attendances and a description of the principal matters considered by the 
committee in carrying out its duties during the year are described on pages 142 to 145.

During the year under review, the committee, where appropriate, sought advice and assistance from Daniel Fattal 
(Company Secretary), and members of the Board, including John Kerr (Chairman), David Bell (Non-Executive 
Director), J Schwan (Chief Executive Officer to 31 July 2022), and Chris Kutsor (Chief Financial Officer and Chief 
Operating Officer) in connection with carrying out its duties. None of these persons took part in decisions relating 
specifically to their own remuneration.

Role of the committee

The committee is responsible for determining and agreeing with the Board the overall Remuneration Policy and 
its implementation, including setting the individual remuneration packages and contractual arrangements for the 
Executive Directors, senior management and the Chairman, which support the creation of value for shareholders and 
the delivery of the Group’s strategic priorities.

The committee is mindful of the intense scrutiny around Executive remuneration and seeks to keep abreast of and 
adopt best practice where appropriate, taking into account its position in the FTSE SmallCap.

When undertaking its duties, the committee also ensures that due account is taken of pay and employment 
conditions throughout the Group by keeping abreast of matters such as: (i) the general level of salary increases (if 
any) applied throughout the Group; (ii) the levels of bonuses paid (and bonus opportunity offered) to the workforce 
as a whole; and (iii) any widespread changes that are proposed to Group-wide employment conditions.

The full terms of reference for the committee are available on the Company’s website: investors.kinandcarta.com.

Committee’s advisors

Deloitte LLP have been retained as independent advisors to the committee since 2021, following a competitive 
tender process. Deloitte is one of the founding members of the Remuneration Consulting Group, details of which can 
be found on the Remuneration Consulting Group’s website: remunerationconsultantsgroup.com.

Deloitte reported directly to the chair of the Remuneration Committee. The fees paid to Deloitte in relation to advice 
provided to the committee for 2022 were £91,500 (2021: £38,200), on a time and materials basis.

The committee has reviewed the advice provided by Deloitte during the year and is satisfied that the advice has 
been objective and independent. The lead Remuneration Committee advisors have no other connection with 
Kin + Carta or its Directors.

Summary of activities

During the year, the committee:

•  approved outcomes of bonuses for the Executive Directors in respect of 2020/21;

•  approved the Directors’ remuneration report for 2020/21;

•  approved the grant of awards in December 2021 under the Company’s 2020 LTIP to certain senior managers and 

159159

the performance conditions attached to their vesting;

•  approved the structure of the Executive Directors’ bonus scheme for 2021/22;

•  discussed the Executive Directors’ salaries and pension provision for 2022/23;

•  discussed the Chairman’s and Non-Executive Directors’ fees for 2022/23;

•  undertook a review of the Remuneration Policy, including consideration of award levels and incentive 

structures; and

•  consulted with major shareholders on the Remuneration Policy to be put to shareholder vote at the 2022 AGM.

Summary of shareholder voting

The following table shows the results of the last binding vote on the Remuneration Policy at the 2020 AGM and the 
advisory vote on the 2020/21 Directors’ remuneration report at the 2021 AGM:

Resolution

Votes for
 (note 1)

% for
(note 1)

Votes
against

%
against

Total
votes cast

Votes
withheld

Remuneration Policy – 2020 AGM

110,739,306

87.18%

16,290,885

12.82%

127,030,191

789,119

Remuneration Report – 2021 AGM

116,564,447

87.65%

16,430,573

12.35%

132,995,020

4,994

Note 1: Includes”discretionary” votes.

Kin + CartaBuilding a world that works better for everyone.GovernanceDirectors’ remuneration report 

continued

Implementation of Remuneration Policy for 2022/23
The following section provides details of how we intend to implement the Remuneration Policy for 2022/23, subject 
to shareholder approval at the 2022 AGM.

160

Basic salary

The committee reviewed the Executive Directors’ salaries for 2022/23 as follows:

Kelly Manthey (appointed 1 August 2022)

Chris Kutsor

From

From

1 August 2022

1 August 2021

% increase

US$525,000

N/A

US$405,000

US$354,250

–

14.0%

As disclosed in the Annual Statement on page 144, the increase awarded to Chris Kutsor represents the increased 
scope of his responsibilities from 1 August 2022 as Chief Financial Officer and Chief Operating Officer, and the 
committee’s ongoing commitment to retain the market rate of employee pay in a highly competitive talent market. 
The average salary increase across the Group for 2022/23 is 10%; for US resident employees only, the average is 12%.

Pension and benefits

No changes in pension contribution rates or benefits provision to the Executive Directors are to be applied during 
the year.

Measure

Weighting

Targets

TSR relative to 
the FTSE All-
Share

50%

ESG targets

20%

0% vesting below median performance
25% vesting for performance in line with median
100% vesting for upper quartile performance or greater
Straight-line vesting between these points

Establish carbon measurement framework (5% weighting)
Define and execute client engagement model (5% weighting)
Measure 100,000 to 400,000 tonnes of carbon savings  
from client work (10% weighting), as follows:
            0% vesting below 100,000 tonnes
            10% vesting for 400,000 tonnes and above
            Straight-line vesting between these points

Growth in net 
revenue (CAGR)

15%

Growth in 
adjusted PBT 
(CAGR)

15%

0% vesting below 12% p.a.
25% vesting for 12% p.a.
100% vesting for 24% p.a. or more
Straight-line vesting between these points

0% vesting below 24% p.a.
25% vesting for 24% p.a.
100% vesting for 34% p.a. or more
Straight-line vesting between these points

Performance 
measurement period

1 August 2022 to  
31 July 2025 
(three-month averaging)

1 August 2022 to  
31 July 2025

161161

Net revenue in 2024/25 as 
compared to 2021/22

Adjusted PBT in 2024/25 as 
compared to 2021/22

Kelly Manthey and Chris Kutsor will receive pension contributions of 5% of base salary, in line with the rate applied to 
the majority of the wider workforce.

In the event of any material acquisition or divestment, the committee would adjust the adjusted PBT and net revenue 
targets for the acquisition or divestment.

Non-Executive Director Remuneration Policy for 2022/23

Base fee levels for the Chairman and Non-Executive Directors are currently £130,000 p.a. and £42,500 p.a. 
respectively, with an additional fee for the Audit and Remuneration Committee chairs of £7,500 p.a. and a fee for 
acting as the Senior Independent Director of £5,000 p.a.; John Kerr (Chairman) will forego £10,000 p.a. of his fee, 
which the Company donates, together with a matching sum from the Company, to registered charities.

There will be no change to these fee levels for 2022/23.

Annual bonus

As discussed in the Annual Statement on page 143, bonus opportunities for Executive Directors will be 150% of 
salary, with any amount earned over 50% of maximum deferred in shares for two years. The bonus will be based on a 
combination of financial, strategic and ESG measures, weighted 70%, 20% and 10% respectively.

As always, the committee will consider overall business performance in approving any payouts at the end of the 
financial year.

A summary of performance measures and weightings is included in the table below:

Measure

2022/23 adjusted PBT

2022/23 net revenue

Strategic objectives

Environmental, social and governance (“ESG”) matters

Weighting

35%

35%

20%

10%

In the event of any material acquisition or divestment, the committee would adjust the adjusted PBT and adjusted 
net revenue targets for the acquisition or divestment. The Board considers the targets for the annual bonus 
to be commercially sensitive and, therefore, will not be disclosing these prospectively. However, it is intended 
that retrospective disclosure, including any such adjustment of targets, will be provided in next year’s Directors’ 
remuneration report. In setting adjusted PBT and adjusted net revenue targets for the year, the committee reviews a 
range of internal and external reference points to ensure that targets are appropriately stretching yet achievable.

Long-term incentive awards in 2022/23

LTIP awards for Executive Directors in the 2022/23 financial year will be made in line with proposed Remuneration 
Policy as discussed in the annual statement on page 143. The 2022/23 LTIP award level for Chief Executive Officer and 
Chief Financial Officer will be 225% of salary.

These awards will be subject to relative TSR, net revenue, adjusted PBT and ESG targets, assessed over three years 
to 31 July 2025, as set out on pages 160 and 161. Any vesting will be subject to the committee’s overall discretion. All 
vested shares will be subject to a two-year holding period.

Kin + CartaBuilding a world that works better for everyone.Governance 
Directors’ remuneration report 

continued

Remuneration payable to Directors for the year ended 31 July 2022
Directors’ single figure table (audited)

Incentive outcomes for the year ended 31 July 2022 (audited)
Annual bonus

Set out below, in a single figure, is the total remuneration of all Directors for the financial year ended 31 July 2022 and 
financial year ended 31 July 2021.

Executive Directors’ bonuses for the year ended 31 July 2022 provided for a payment of up to 100% of salary, with the 
performance measures weighted as follows:

162

Director

Executive Directors

J Schwan (note 6)

2021/22

Chris Kutsor 
(note 6)

2020/21

2021/22

2020/21

Non-Executive Directors

David Bell

Maria Gordian 
(note 9)

2021/22

2020/21

2021/22

2020/21

John Kerr (note 7)

2021/22

Michele Maher

Nigel Pocklington

Helen Stevenson 
(note 8)

2020/21

2021/22

2020/21

2021/22

2020/21

2021/22

2020/21

398.6

385.2

269.0

238.4

42.5

42.5

31.9

–

120.0

120.0

50.0

50.0

50.0

50.0

17.7

47.5

Basic 
salary/fee 
(note 1) 
£’000

Taxable 
benefits 
(note 2) 
£’000

Bonus
(note 3) 
£’000

Share 
plans 
vesting 
(note 4) 
£’000

Pension 
benefits 
(note 5) 
£’000

35.2

14.9

16.0

14.5

382.7

385.2

258.2

238.4

684.3

938.7

1,432.4

62.6

59.8

57.8

13.4

11.9

Total 
£’000

1,560.6

1,790.4

1,989.0

565.8

Total
fixed 
£’000

Total 
variable 
£’000

493.6

457.9

298.4

264.8

1,067.0

1,332.5

1,690.6

301.0

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

42.5

42.5

31.9

–

120.0

120.0

50.0

50.0

50.0

50.0

17.7

47.5

42.5

42.5

31.9

–

120.0

120.0

50.0

50.0

50.0

50.0

17.7

47.5

–

–

– 

–

–

–

–

–

–

–

–

–

Note 1: Cash paid or payable in respect of the relevant period.

Note 2: Taxable benefits constitute additional payments in lieu of the provision of a company car, fuel benefit and, for J Schwan, tax equalisation to compensate for unrelieved 
double tax suffered. For Chris Kutsor, the 2020/21 taxable benefits figure has been restated from £7.3k to £14.5k. 

Note 3: This is the amount of cash bonus paid in respect of the financial year.

Note 4: Figures for “share plans vesting” are based on the number of shares vesting for performance periods substantially completed as at year end. In the 2020/21 Directors’ 
remuneration report, the potential value of the 2018 LTIP award was calculated using the average share price for the three months ending 31 July 2021, being 222.9p. For  
J Schwan, whose 2018 LTIP award vested during the year, the 2018 LTIP figures in the table above have been restated to reflect the actual number of 2018 LTIP awards, which 
vested on 19 November 2021 using the share price on the day of vesting (being 327.0p). The restated value provides a difference of 104.1p per vested share in comparison to 
the estimate contained in the 2020/21 Directors’ remuneration report on page 164, which was £639.9k. The proportion of the restated value in the single figure table for these 
awards which is attributable to share price growth is 31.8%. For Chris Kutsor, the 2020/21 figure reflects the vesting of 39,867 Restricted Stock Units (“RSUs”) on 15 March 2021 
(the share price on the day of vesting being 157.0p); he did not receive a 2018 LTIP award as he was not employed by Kin + Carta on the date of grant. Chris Kutsor’s RSU awards 
were made in connection with his appointment to the Board in 2019 and were subject to continued employment.

The 2019 LTIP award is expected to vest at 86% of maximum, detailed further on pages 164 and 165. The potential value of the 2019 LTIP award was calculated using the average 
share price for the three months ending 31 July 2022, being 199.2p. The awards were granted on 17 December 2019, when the five-day average share price prior to the date of 
grant was 100.14p. Between the grant date and the estimated share price, the proportion of the value disclosed in the single figure table attributable to share price growth is 
49.7%. The 2022 figure for Chris Kutsor also reflects the vesting of 39,867 RSUs on 14 March 2022, which were subject to continued employment, and his Option over 358,803 
shares with an exercise price of 110.5p per share, which vested on 14 March 2022. These were made in connection with his appointment to the Board in 2019 as detailed on page 
165. For these two awards, the value shown is based on the share price on vesting of 249.5p. 

Note 5: Pension benefits paid or payable in respect of the year are satisfied by part payment into a Group Personal Pension Plan and part payment as cash in lieu of pension for 
J Schwan and Chris Kutsor.

Note 6: The remuneration of J Schwan and Chris Kutsor is denominated in US Dollars and has been converted for the purposes of the single figure table using the average £:$ 
exchange rate in the year of 1.317 (2021: 1.363).

Note 7: John Kerr has elected to forego £10,000 p.a. of his fee of £130,000 p.a.. The Company donates this sum withheld, together with a matching sum from the Company, to 
registered charities.

Note 8: Helen Stevenson stepped down from the Board as Non-Executive Director on 14 December 2021. Her remuneration in the single figure table above is up to this date.

Note 9: Maria Gordian was appointed to the Board as Non-Executive Director on 1 November 2021. Her remuneration in the single figure table above is from this date.

Measure

2022 adjusted PBT

2022 adjusted net revenue

Strategic objectives

ESG

The following provides the performance measures targets, together with the outturns for 2021/22.

Financial measures (70% of maximum)

Measure

Adjusted PBT*

Threshold 
target
(25% of 
maximum)

Mid-target
(50% of 
maximum)

Maximum 
target
(100% of 
maximum)

Actual 
performance

£13.9 million

£14.4 million

£15.4 million

£16.1 million

Adjusted net revenue growth

20%

26.7%

40%

42%

Total

Weighting

163163

35%

35%

20%

10%

Bonus 
earned as 
a % of base 
salary

35%

35%

70%

* The PBT target was restated to exclude divestments (Edit, Incite and Relish) and include prorated contributions from acquisitions (Melon Group and Loop Integration) made 
during the year after the original target was set. This approach reflects our remuneration principles and is consistent with practice in prior years.

The outcome – full vesting under the adjusted PBT and adjusted net revenue growth measures – is considered 
appropriate by the committee taking into account broader financial and operational performance over the year.

Strategic objectives (20% of maximum)

Each Executive Director may earn up to 20% of salary for the achievement of stretching strategic objectives, which 
for 2021/22 related to the following initiatives: Growth; Services; People; Responsibility; Operations; and Expansion. 
Both Executive Directors were assessed as having achieved their objectives in part to 92.5%, with the committee 
noting in particular the following:

•  For the Growth objective, we successfully launched a Managed Service offering in both Americas and Europe. 

However, the target for global Managed Service revenue to account for 16% of total net revenue was not achieved. 
The Growth objective has been 75% met.

•  For the Services objective, new Service Lines, Service Offerings, and Practices have been identified and activated 
contributing to the organic revenue increase by 37% year-on-year versus 2020/21, compared to a target of 20%. 
The Services objective has been 100% met.

•  For the People objective, a total of seven Kin Accelerator Programme cohorts were launched (US: four; Europe: 

two; Latin America: one), compared to a target of four cohorts. The People objective has been 100% met.

•  For the Responsibility objective, we successfully developed and launched a client-focused sustainability audit for 
key clients and partners and developed a positive impact project scoring methodology in order to identify, which 
projects, or parts of projects, have a positive impact. The Responsibility objective has been 100% met.

•  For the Operations objective, several tools and systems were rolled out, including a new budget and consolidation 

tool, a HR information system and digitalised various operational processes aimed at enhancing operational 
efficiency throughout the organisation. The Operations objective has been 100% met.

•  For the Expansion objective, we added £3 million of incremental EBITDA through acquisition, which was below 

the £6 million of incremental EBITDA target. However, the target to acquire a nearshore business for the European 
region was achieved through the acquisition of Melon Group, and in turn, the nearshore headcount target of 25% 
of total headcount was also achieved by reaching 29%. The Expansion objective has been 80% met.

Therefore, 18.5% out of 20% was achieved.

Kin + CartaBuilding a world that works better for everyone.GovernanceDirectors’ remuneration report 

continued

ESG (10% of maximum)

In addition to the adjusted PBT, adjusted net revenue and strategic objectives, each Executive Director may earn up 
to 10% of salary for achieving the Responsible Business KPI targets for the year. This measure was assessed as being 
75% achieved; the outcome of each target is disclosed on pages 62 to 64. Therefore, 7.5% out of 10% was achieved.

164

Based on these achievements, the committee has agreed to award the Executive Directors annual bonuses 
equivalent to 96% of salary in respect of 2021/2022, of which amounts over 50% of maximum will be deferred in 
Company shares in line with the Remuneration Policy.

The committee believed the overall outcome was appropriate based on the Group’s performance during the year and 
no discretion was exercised.

2019 LTIP vesting in December 2022 (audited)

For the 2019 LTIP award granted on 17 December 2019, the awards are subject to the achievement of performance 
measures. Vesting of the 2019 LTIP awards is detailed in the table below:

Measure

Weighting

Targets

TSR relative to the FTSE  
All Share

50% 

0% vesting for below median 
performance

25% vesting for median performance

100% vesting for upper quartile 
performance or greater

Straight-line vesting between these 
points

25% 

0% vesting below 6% p.a.

25% vesting for 6% p.a.

100% vesting for 12% p.a. or more

Straight-line vesting between these 
points

25% 

0% vesting below 4% p.a.

25% vesting for 4% p.a.

100% vesting for 10% p.a. or more

Straight-line vesting between these 
points

Growth in net revenue 
(CAGR)

Growth in adjusted PBT 
(CAGR)

Total vesting

Outcome

Above upper 
quartile1

Vesting  
%

100%

14.2%2

100%

5.4%3

42%

Performance 
period

1 August 2019 
to 31 July  
2022
(three-month 
averaging)

Net revenue 
in 2021/22 
compared to 
2018/19

Adjusted PBT 
in 2021/22 
compared to 
2018/19

The committee believed the vesting outcome of the 2019 LTIP award was appropriate in light of the Group’s 
performance over the performance period and no discretion was exercised. The award is subject to a two-year 
holding period.

2019 RSUs and 2019 Options vesting in March 2022 (audited)

As disclosed in 2019/20 Directors’ remuneration report, in order to facilitate the recruitment of Chris Kutsor in June 
2019, the committee agreed a balanced buy-out package to compensate him for incentives forfeited on leaving 
his previous employer, which included an award of 119,601 restricted stock units (“RSUs”) and an option to acquire 
358,803 shares at an exercise price of 110.5p per share (the “Option”). Reflecting the time horizons of the awards 
being replaced, it was agreed that the RSUs would vest in three equal tranches in March 2020, 2021 and 2022 subject 
to continued employment with the Group and the Option would vest after three years in March 2022. 

165165

Having satisfied the vesting criteria in March 2022, the final tranche of RSUs and the Option vested to Chris Kutsor. A 
summary of the awards vesting, which are reflected in the single figure table on page 162, is as follows:

Award 
type

Chris Kutsor 

RSUs 

Chris Kutsor 

Option 

Date of
grant

17 June  
2019

17 June 
2019

Total 
number
 of units

% units 
vesting

Number 
of units 
vesting

Option 
price per 
share

Share 
price
on vesting

Total value 
on vesting

39,867 

100% 

39,867 

N/A 

249.5p 

£99,468 

358,803 

100% 

358,803 

110.5p 

249.5p 

£498,736 

Transfer 
of award/
earliest 
vesting 
date

14 Mar 
2022

14 Mar 
2022

Scheme interests awarded during the 2022 financial year (audited)
Long-Term Incentive Plan (“LTIP”)

On 7 December 2021, J Schwan and Chris Kutsor were granted awards under the Company’s LTIP, as follows:

J Schwan

Chris Kutsor

Shares 
over which 
awards 
granted

Face value 
of share 
awards 
granted (£) 
(note 1)

Date of
grant

7 Dec 2021

266,040

7 Dec 2021

179,513

£791,735

£534,231

% of salary
awarded

200%

200%

86%

Note 1: Face value is based on a share price of 297.6p (the five-day average prior to the date of grant). For both J Schwan and Chris Kutsor, the award level was calculated using 
a similar five-day average £:$ exchange rate of 1:1.326.

1  The Company achieved a TSR ranking of 17 out of 562 companies, at the top end of the upper quartile. 

2  Net revenue in 2021/22 of £162.7 million versus net revenue in 2018/19 of £109.4 million, both values have been adjusted to take into account 

performance of divested and acquired entities.

3  Adjusted PBT in 2021/22 of £16.2 million versus adjusted PBT in 2018/19 of £13.8 million, both values have been adjusted to take into account 

performance of divested and acquired entities.

Accordingly, the total number of LTIP shares that vested in relation to the performance period completed as at the 
period end, and which are reflected in the single figure table on page 162, is detailed in the table below.

J Schwan

Chris Kutsor

Date of
grant

Total number
 of shares

17 Dec 2019

399,440

17 Dec 2019

486,946

% shares 
vesting
for 
performance

86%

86%

Number 
of awards 
vesting

Total value  
on vesting 
(note 1)

Transfer 
of award/
earliest 
vesting date

343,518

£684,288

17 Dec 2022

418,773

£834,196

17 Dec 2022

Note 1: The potential value of the 2019 LTIP award was calculated using the average share price for the three months ending 31 July 2022, being 199.2p.

As disclosed last year, the committee granted these awards at the exceptional limit of 200% of salary to provide an 
enhanced incentive to our senior team to continue to deliver exceptional growth to investors, and the opportunities 
at the time from Kin + Carta to continue to develop into a robust digital business.

Awards granted vest on relative TSR, ESG metrics linked to B Corp recertification, growth in net revenue and growth 
in adjusted PBT, assessed over the three years to 31 July 2024. As disclosed in last year’s report, these targets 
have been set to include appropriate challenge for the exceptional award level. Any vesting will be subject to the 
committee’s overall discretion. Vested shares will be subject to a two-year holding period.

Kin + CartaBuilding a world that works better for everyone.Governance 
Directors’ remuneration report 

continued

A summary of the performance conditions is shown in the table below:

Measure

Weighting

Targets

166

TSR relative to 
the FTSE All-
Share

50%

ESG targets

20%

0% vesting below median performance
25% vesting for performance in line with median
100% vesting for upper quartile performance or greater
Straight-line vesting between these points

Performance 
measurement period

1 August 2021 to  
31 July 2024 
(three-month averaging)

ESG targets linked to B Corp recertification (as required by B 
Lab every three years), coupled with increase in weighted net 
Corporate score (demonstrating improvement in underlying ESG 
operations and metrics).

1 August 2021 to  
31 July 2024

Growth in net 
revenue (CAGR)

15%

Growth in 
adjusted PBT 
(CAGR)

15%

0% vesting below 10% p.a.
25% vesting for 10% p.a.
100% vesting for 20% p.a. or more
Straight-line vesting between these points

0% vesting below 15% p.a.
25% vesting for 15% p.a.
100% vesting for 20% p.a. or more
Straight-line vesting between these points

Net revenue in 2023/24 as 
compared to 2020/21

Adjusted PBT in 2023/24 as 
compared to 2020/21

In the event of any material acquisition or divestment, the committee would adjust the revenue and PBT targets to 
ensure only out performance of the acquisition/divestment is rewarded.

Awards are subject to a malus and clawback provision, which will enable the committee to reclaim value that should 
not have been received in the event that, if within the two-year period following the year of vesting, a material 
misstatement of the Company’s financial results relating to the year of vesting is identified. In such circumstances,  
a clawback would be based on the extent to which the first vesting was overpaid based on new information.

Deferred Bonus Shares (“DBS”)

As reported last year, the 2020/21 annual bonus was achieved at 100% of maximum. In line with the Remuneration 
Policy, payments over 50% of the maximum are in the form of the Company’s shares under the DBS arrangement, 
which are subject to a holding period of two years.

Accordingly, awards were granted under the DBS in respect of the annual bonus for 2020/21 on 3 November 2021, 
details of the grant are disclosed in the Directors’ outstanding share incentive awards table on page 171.

Percentage change in remuneration of Directors and employees

The table on page 167 shows the annual percentage change in each Director’s salary/fees, benefits and bonus, and 
the average percentage change in the same remuneration over the same period in respect of the employees of the 
Company on a full-time equivalent basis for the periods 2019 to 2020, 2020 to 2021 and 2021 to 2022.

The analysis is based on the average earnings per employee (median of employee pay) in order to avoid distortions 
to the Group’s total wage bill because of the movements in the number of employees. The comparator group used is 
all Kin and Carta plc employees. The remuneration of J Schwan and Chris Kutsor is reported on a constant currency 
in the table on page 167 to eliminate the impact of exchange rate fluctuations. Maria Gordian was appointed during 
the year ended 31 July 2022 and, accordingly, has been excluded from the table on page 167.

Salary/fees1

Taxable benefits2

Annual bonus3

2022

2021

20201

2022

2021

2020

2022

2021

2020

Average 
employee

J 
Schwan

Chris 
Kutsor

9.0%

–

–

–

–

–

125.5%

10.0%

–

(9.9)%

7.0%

9.1%

4.0%

3.7%

(6.4)%

0.0%

(26.2)%

(9.6)%

(4.0)%

231.4%

n/a3

(91.0)%

(100.0)%

5.9%

4.6%

n/a3

n/a

David 
Bell

John 
Kerr

Michele  
Maher

Nigel 
Pocklington

–

–

–

N/A

N/A

N/A

N/A

N/A

N/A

–

(0.4)%

0.4%

N/A

N/A

N/A

N/A

N/A

N/A

–

2.5%

18.0%

N/A

N/A

N/A

N/A

N/A

N/A

–

–

7.0%

N/A

N/A

N/A

N/A

N/A

N/A

167167

1  As detailed in last year’s Annual Report on Remuneration, all Directors volunteered a temporary reduction in their salary/fees for the three months 

ended 30 June 2020. All Directors had volunteered a 20% reduction to their salary/fees for this period, with the exception of J Schwan, who 
volunteered a 50% reduction to his salary. The Directors’ salary reductions were repaid in 2021 following a return to growth and strong performance 
against strategic objectives and after all other employees who had volunteered a temporary reduction in salary had been repaid.

2  Taxable benefits constitute additional payments in lieu of the provision of a company car, fuel benefit, and, for J Schwan, tax equalisation.

Non-Executive Directors do not receive any additional taxable benefits. Annual bonus figures show any bonus earned during the respective financial 
year. Non-Executive Directors are not eligible to participate in the bonus scheme.

3  The bonus for 2020/21 paid out in full reflecting performance during the year. There was no bonus paid for 2019/20 and, therefore, it is not possible 

to calculate the percentage change.

4  Helen Stevenson retired from the Board on 14 December 2021 and therefore has been excluded from the table above.

Review of past performance

The chart below illustrates the Company’s Total Shareholder Return for the ten years ended 31 July 2022, relative  
to the performance of the FTSE SmallCap Index and FTSE All-Share Index. Both the FTSE SmallCap and the FTSE  
All-Share represent broad equity indices of which the Company has been a constituent member for the majority  
of the period shown and, therefore, have been selected as comparators for this reason.

450

400

350

300

250

200

150

100

50

0

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

Kin + Carta

FTSE SmallCap

FTSE All-Share

Kin + CartaBuilding a world that works better for everyone.GovernanceDirectors’ remuneration report 

continued

The table below details the Chief Executive Officer’s single figure of remuneration over the same ten-year period:

2013 
Patrick 
Martell

2014 
Patrick 
Martell

2015 Matt 
Armitage

2016 Matt 
Armitage

2017 Matt 
Armitage

2018 Matt 
Armitage

2019 
J Schwan

2020 
J Schwan

2021 
J Schwan

2022 
J Schwan

168

Total 
remuneration 
£’000

Annual bonus 
as a percentage 
of maximum

LTIP vesting as 
a percentage of 
maximum

1,335.0

1,648.4

1,133.5

477.8

478.2

878.6

582.9

469.4

1,790.4

1,560.6

96.3

100.0

69.7

93.9

98.5

100.0

Nil

Nil

Nil

100.0

25.0

Nil

100.0

96.0

Nil

Nil

N/A

Nil

70.0

86.0

Relative importance of spend on pay

This table shows overall expenditure on pay, excluding employer’s NICs, for all employees and shareholder 
distributions (payments of dividends), with the percentage change in each. There were no share buy backs during 
the year.

Overall expenditure on pay for 
continuing operations

Dividends paid in the year 
(including share buy backs)

Chief Executive Officer pay ratio

2022 
£’000

161,904

-

2021 
£’000

109,543

-

Percentage change 
performance

47.8%

-

UK legislation requires companies with 250 employees or more to publish information on the pay ratio of the Group 
Chief Executive Officer to UK employees. In line with this requirement, the table below shows the ratio of Chief 
Executive Officer total pay to that of three employees indicative of lower quartile (P25), median (P50) and upper 
quartile (P75) pay received during the financial years ended 31 July 2020 to 31 July 2022 and includes basic salary, 
pension, and the value received from incentive plans. On average, the Group employed 610 UK employees during the 
financial year ended 31 July 2022 (2021: 764).

Financial year

2022

2021

2020

Calculation 
methodology

Lower quartile 
(P25)

Median 
(P50)

Upper quartile 
(P75)

Option A

Option A

Option A

36.4:1

39.2:1

12.1:1

25.4:1

28.0:1

8.6:1

17.4:1

19.5:1

5.9:1

We have chosen Option A under the Regulations for the calculation, which takes into consideration the full-time equivalent basis of 
all UK employees and provides a representative result of employee pay conditions across the Company. Total full-time equivalent 
remuneration for all UK employees has been calculated on the same basis as used in the single figure table for our Chief Executive 
Officer and covers the whole 2022 financial year. Total compensation figures have been checked to ensure the employees identified 
at each quartile are representative of pay at these levels in the organisation. The committee believes the median pay ratio for 2022 
is consistent with the Group’s wider policies on employee pay, reward and progression policies for the Company’s UK employees 
taken as a whole. The median pay ratio was lower in 2020 compared with 2021 and 2022 due to variations in variable pay received 
by the Chief Executive Officer. The decrease in the CEO pay ratio in 2022 compared to 2021 is attributable to an increase in the UK 
employees’ remuneration at the boundaries of the quartiles.

A summary of the salaries and total single figures of remuneration for the relevant individuals is included in the 
table below:

Pay level

Salary

Single figure of remuneration

Chief Executive

£398,633

£1,560,641

Lower quartile
 (P25)

£41,600

£42,848

Median 
(P50)

£60,900

£61,366

Upper quartile 
(P75)

£73,500

£89,440

169169

A significant proportion of the Chief Executive Officer’s total remuneration is delivered in variable remuneration 
(i.e. bonus and LTIP). In order to drive alignment with shareholders, the value ultimately received from LTIP awards is 
linked to stretching company performance targets and long-term share price movement. As a result, the pay ratio is 
likely to be driven largely by the Chief Executive Officer’s LTIP outcome (and secondly the bonus outcome) and may, 
therefore, fluctuate significantly on a year-to-year basis reflecting the Company’s performance.

Payments for loss of office in the year (audited)
As disclosed in the annual statement, J Schwan stepped down from the Board and his role as Chief Executive Officer 
with effect from 31 July 2022. J Schwan will remain with the business during his notice period until 31 January 2023 as 
a special advisor, receiving his salary of US$525,000 p.a. and taxable benefits until that date.

J Schwan retained his DBS award from the bonus earned for the financial year ending 2020/21. This award will vest at 
the normal time.

J Schwan retained his awards under the LTIP granted in 2019, 2020 and 2021. These awards will vest at the originally 
envisaged time subject to the satisfaction of the applicable performance measures assessed over the original 
performance periods and a pro-rata reduction to his termination date. As J will have been in employment for the 
entire vesting period of the 2019 LTIP award (as well as in office for the entire performance period), these will not 
be reduced for time pro-rating. The awards will remain subject to a two-year holding period following vesting. The 
proration of LTIP awards is disclosed in the table below. 

Other than as set out above, no payments for loss of office to former Directors were made in the year.

Proration of J Schwan’s LTIP awards

Date of Grant

17 December 2019

27 November 2020

7 December 2021

Total

Number of shares 
subject to award

Normal 
vesting date

Maximum number 
of shares capable 
of vesting

399,440

17 December 2022

390,757

27 November 2023

266,040

7 December 2024

1,056,237

399,440

283,689

101,893

785,022

Kin + CartaBuilding a world that works better for everyone.Governance 
 
Directors’ remuneration report 

continued

Payments to past Directors (audited)
There have been no payments to past Directors other than those disclosed in previous years.

170

Share ownership guidelines and Directors’ interests in the  
share capital of the Company (audited)
Shareholding guidelines are in place that require Executive Directors to acquire a holding equivalent to 200% of 
basic salary for the Chief Executive Officer and 150% of basic salary for the Chief Financial Officer. These levels are 
considered appropriate to ensure that there is robust long-term alignment achieved between Executive Directors 
and shareholders. The net of tax number of deferred bonus shares or vested shares under the Company’s LTIP 
will normally be required to be retained until the guideline is met. Directors’ share dealings must be conducted in 
accordance with the Company’s Share Dealing Policy.

Interests of Directors and their connected persons in 10p ordinary shares (fully paid) of the Company at 31 July 2022 
were as follows:

Unvested LTIP 
awards (subject 
to performance 
conditions)

Unvested 
deferred 
bonus 
share 
awards

Unexercised 
share options

Unvested 
ESPP 
awards 

 Beneficial 
holding  
31 July 
2022

Beneficial 
holding  
31 July 
2021

Expressed as 
a percentage 
of annual basic 
salary (note 1)

Executive (notes 2 and 3)

J Schwan (note 2)

Chris Kutsor

Non-Executive

David Bell

John Kerr

Michele Maher

Nigel Pocklington

Helen Stevenson 
(note 3)

Maria Gordian

–

358,803

1,056,237

908,356

72,131

44,652

-

3,016,679

7,657,487

1,809

388,972

304,453

1,409%

269%

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

-

-

-

-

-

-

84,486

112,359

28,089

21,235

84,486

112,359

28,089

21,235

62,255

62,255

–

–

–

–

–

–

–

–

Note 1: Calculated by reference to: the number of unvested deferred bonus share awards added to beneficial holdings; the mid-market closing price of the Company’s ordinary 
shares on 29 July 2022 (187.2p), being the last business day of the financial year; and the Director’s annual rate of basic salary. The basic salary of J Schwan and Chris Kutsor is 
denominated in US Dollars and has been converted for the purposes of this table using the average £:$ exchange rate in the year of 1.317.

Note 2: J Schwan’s 2020 and 2021 LTIP awards will be prorated as described in “Payments for loss of office in the year (audited)” on page 169.

Note 3: Helen Stevenson stepped down from the Board on 14 December 2021, her share interests shown in the table above is as at the date of her stepping down from 
the Board.

Directors’ outstanding share incentive awards (audited)
Details of the share options held by Directors who served during the year are shown below. All options were granted 
under the LTIP for nil consideration.

Type of 
award 
(note 1)

J Schwan

LTIP4

LTIP3,4

LTIP4

LTIP4

DBS6

Date of 
award

Exercise 
price for 
options 

Balance 
at 
31 July 
2021

Awarded 
during 
year

Exercised 
during 
year 
(note 2 
and 3)

Lapsed 
during 
year 
(note 3)

Balance 
at 
31 July 
2022

Vesting 
date

Expiry 
date

Status

171171

19 Nov 18

17 Dec 19

27 Nov 20

7 Dec 21

1 Nov 21

–

–

–

–

–

410,088

399,440

390,757

–

–

–

–

–

266,040

72,131

(287,061)

(123,027)

-

19 Nov 21

19 Nov 28

Vested and 
exercised

–

–

–

–

– 399,440 17 Dec 22 17 Dec 29

Unvested

–

390,757 27 Nov 23 27 Nov 30

Unvested

– 266,040 7 Dec 24

7 Dec 31

Unvested

–

72,131

1 Nov 23

1 Nov 31

Unvested

1,200,285

338,171

(287,061)

(123,027)

1,128,368

Chris Kutsor 

RSU2

17 June 19

–

39,867

OPT5

LTIP3,4

LTIP4

LTIP4

DBS6

ESPP7

17 June 19

£1.105

358,803 

486,946

241,897

17 Dec 19

27 Nov 20

7 Dec 21

1 Nov 21

–

–

–

–

15 Nov 21

$3.315

–

–

–

179,513

44,652

1,809

–

–

–

–

(39,867)

–

–

–

–

–

–

–

–

–

–

–

358,803

14 Mar 22

17 June 29

Vested and 
exercised

Vested and
unexercised

– 486,946

17 Dec 22

17 Dec 29

Unvested

–

–

–

–

241,897

27 Nov 23 27 Nov 30

Unvested

179,513

7 Dec 24

7 Dec 31

Unvested

44,652

1 Nov 23

1 Nov 31

Unvested

1,809 2 Dec 22

2 Dec 22

Unvested

1,127,513

225,974

(39,867)

– 1,313,620

Note 1: LTIP = Long Term Incentive Plan, RSU = Restricted Share Unit (Chris Kutsor buy-out awards only), OPT = Share Options (Chris Kutsor buy-out awards only), DBS = Deferred 
Bonus Scheme, ESPP = Employee Stock Purchase plan.

Note 2: Details of RSUs vesting to Chris Kutsor in March 2022 are included on page 165. Chris retained these shares in full. 

Note 3: Details of the December 2019 LTIP, which was tested for performance at the year end and expected to vest at 86% of the maximum award in December 2022, is included 
on pages 164 and 165.

Note 4: 2018 LTIP, 2019 LTIP, 2020 LTIP and 2021 LTIP award performance conditions are detailed on the Company’s Investor site: https://investors.kinandcarta.com/governance/
remuneration/default.aspx.

Note 5: Details of OPT performance conditions are disclosed on page 89 of the 2018/19 Annual Report and Accounts.

Note 4: Kelly Manthey was appointed Chief Executive Officer on 1 August 2022. As of 31 July 2022, Kelly Manthey had a beneficial interest over 169,754 ordinary shares in the 
Company, representing 79.3% of her Chief Executive Officer’s salary, which is denominated in US Dollars, calculated pursuant to the mid-market closing price of the Company’s 
ordinary shares on 29 July 2022 and the average £:$ exchange rate in the year referenced under note 1 above.

Note 6: Awards are subject to continued employment over two-years.

Note 7: Details of the right to acquire shares pursuant to the ESPP are included on page 172.

From 31 July 2022 to 11 October 2022, there were no changes to the above stated holdings.

In the event of any material acquisition or divestment, the committee would adjust the targets to ensure only out 
performance of the acquisition/divestment is rewarded. Vesting of awards is subject to overall committee discretion.

The market price of Kin and Carta plc ordinary shares of 10p each at 29 July 2022, being the last business day of the 
financial year, was 187.2p and the range during the financial year 2022 was 169p to 348p.

Kin + CartaBuilding a world that works better for everyone.Governance 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ remuneration report 

Directors’ report

continued

Share options – Sharesave Scheme and Employee Stock Purchase Plan (audited)
There are no outstanding Sharesave options in respect of Directors. 

172

Chris Kutsor has the right to acquire 1,809 shares in the Company on 2 December 2022 at a purchase price of 
US$3.315 per share, pursuant to the Company’s Employee Stock Purchase Plan (“ESPP”).

Dilution
Under the ESOS 2001, LTIP 2020, the Employee Stock Purchase Plan and the Sharesave Scheme, awards of options 
over no more than an aggregate 12.5% of the Company’s issued share capital may be granted over new issue shares 
in any rolling ten-year period (with awards made under any other share plans also being counted).

As at 31 July 2022, excluding lapsed options and options exercised and satisfied from utilising existing issued shares, 
options over 15,501,612 shares (8.7% of the Company’s issued share capital) have been exercised through new shares 
or remain outstanding under all share plans and so count towards this limit.

Approved by the Board and signed on its behalf by

Nigel Pocklington

Chair of the Remuneration Committee

12 October 2022

173173

The Directors present their 
Directors’ report and the audited 
consolidated financial statements 
for the year ended 31 July 2022. The 
Corporate governance report set 
out on pages 118 to 129 also forms 
part of this report.

Details of significant events 
since the balance sheet date are 
contained in note 39 to the financial 
statements.

An indication of likely future 
developments in the business of 
the Company, including trends and 
opportunities and risks are included 
in the Strategic Report.

Information about the use of 
financial instruments by the 
Company and its subsidiaries is 
given in note 28 to the financial 
statements.

Additional information
The Company’s share capital 
consists of ordinary shares, as 
set out in note 30 to the financial 
statements. The shares carry a 
right to vote but no rights to fixed 
income. On a show of hands at a 
general meeting, every member 
present in person and every duly 
appointed proxy shall have one 
vote and on a poll, every member 
present in person or by proxy 
shall have one vote for every 
ordinary share held or represented. 
The notice of meeting specifies 
deadlines for exercising voting 
rights and each share carries 
the right to one vote at general 
meetings. All shares are fully paid. 
There are no specific restrictions 
on the size of a shareholding nor on 
the transfer of shares. The Company 
is not aware of any agreements 
between shareholders that may 
result in restrictions on the transfer 
of securities and voting rights.

Details of employee share schemes 
are set out in note 34. Shares held 
by the Employee Benefit Trust 
abstain from voting. 

The appointment and replacement 
of Directors of the Company 
is governed by the Company’s 
articles of association, the Code, 
the Companies Act and related 
legislation. The Company’s articles 
of association may only be 
amended by a special resolution of 
shareholders at a general meeting. 
Directors are elected or re-elected 
by ordinary resolution at a general 
meeting of shareholders. 

The Board may appoint a Director, 
but anyone so appointed must be 
elected by ordinary resolution at the 
next general meeting. All Directors 
are subject to annual re-election at 
the AGM with the exception of Kelly 
Manthey who will seek election at 
the AGM following her appointment 
as Chief Executive Officer on  
1 August 2022. 

Annual General Meeting
The 41st AGM of the Company 
will be held on 1 December 2022. 
The notice of meeting is included 
in a separate document sent to 
shareholders.

Auditors
Each of the Directors of the 
Company has confirmed that:

•  so far as the Director is 

aware, there is no relevant 
audit information of which 
the Company’s auditors is 
unaware; and

• 

the Director has taken all the 
steps that they ought to have 
taken as a Director to make 
themself aware of any relevant 
audit information and to 
establish that the Company’s 
auditors are aware of that 
information.

This confirmation is given and 
should be interpreted in accordance 
with the provisions of section 418 of 
the Companies Act 2006.

Change of control and 
the Company’s credit 
facility 
In the event of a change of control 
of the Company, the terms of the 
Group’s revolving credit facility 
require the consent of the lenders 
to continue the overall facility.

During the year, the Group 
successfully extended the credit 
facility of £85 million that will 
expire in September 2025 on terms 
broadly in line with the previous 
agreement. Subsequent to 31 July 
2022, the Group extended the 
credit facility for one extra year to 
September 2026. The banking group 
consists of Bank of Ireland, Citigroup 
Global Markets, Fifth Third Bank, and 
HSBC UK Bank plc. 

Corporate governance
The corporate governance 
statement as required by the 
FCA’s Disclosure Guidance 
and Transparency Rules (DTR 
7.2) comprises the “Additional 
Information” section of the 
Directors’ report and the Corporate 
governance report on pages 118 to 
129 of this Annual Report.

Directors’ and Officers’ 
liability insurance and 
Directors’ indemnities
The Company maintains Directors’ 
and Officers’ liability insurance, 
which gives appropriate cover for 
legal action brought against its 
Directors. The Company has also 
granted indemnities to each of its 
Directors (on identical terms) who 
served during the period, to the 
extent permitted by law and the 
Company’s articles of association, 
in respect of liabilities incurred 
by virtue of their office. Qualifying 
third-party provisions for the 
benefit of its Directors (as defined 
by section 234 of the Companies 
Act 2006) were in force during the 
year ended 31 July 2022 and to the 
date of this report.

Kin + CartaBuilding a world that works better for everyone.GovernanceDirectors’ report 

continued

Human rights
Information relating to human rights 
is set out in our “A responsible 
business” section on page 74. 

Going concern 
The Group’s business activities, 
together with the factors likely 
to affect its future development, 
performance and position are 
set out in the Strategic Report, 
which can be found on pages 16 
to 111. The financial position of the 
Group, its cash flows, liquidity 
position and borrowing facilities 
are described in the Chief Financial 
Officer’s review on pages 52 to 54. 
In addition, note 29 to the financial 
statements includes the Group’s 
objectives, policies and processes 
for managing its interest rate risk, 
foreign exchange risk, credit risk, 
liquidity risk and capital risk. 

In order to assess the Group’s 
ability to continue to trade as a 
going concern and to be viable 
over the medium term, detailed 
business and cash flow forecasts 
covering a three-year period from 
1 August 2022 have been prepared 
based on “bottom up” inputs from 
the individual business units. The 
resulting projected debt levels, 
debt leverage and interest cover 
ratios have been compared to limits 
prevailing under current borrowing 
facilities in order to ensure that 
the Group has sufficient liquidity 
to continue to trade over this time 
horizon. 

In addition to the detailed central 
business forecast, a number of 
stress scenarios have also been 
modelled to assess the Group’s 
ability to cope with such scenarios 
without breaching covenant ratios 
or debt volume limits (see the 
viability statement on pages 176 
and 177 for further information). 
The Group projects that it will 
continue to operate within lender 
limits in the central forecast case 
and would also stay within limits 
in the stress scenarios even where 
all of the stress scenarios occur 
simultaneously. 

The Directors have, at the time of 
approving the financial statements, 
a reasonable expectation that the 
Company and the Group have 
adequate resources to continue 
in operational existence for the 
foreseeable future, a minimum of 12 
months from the date of approval 
of these financial statements. Thus 
they continue to adopt the going 
concern basis of accounting in 
preparing the financial statements.

Internal control and risk 
management systems
A description of the main features 
of the Group’s internal control and 
risk management systems in relation 
to the financial reporting process 
can be found in the Strategic Report 
on pages 100 to 110.

174

Directors and their 
share interests
The Directors of the Company who 
were in office during the financial 
year, including Director changes 
that have occurred during the year 
and up to the date of this report, 
are named on pages 114 to 117, along 
with the biographical details of the 
current Directors. 

The Directors’ interests in ordinary 
shares of the Company are set out 
in the table on page 170 within the 
Directors’ remuneration report.

Employment policies, 
equal opportunities, 
employee 
communication  
and diversity
The Group is committed to 
providing equal opportunities with 
regard to employment, free from 
discrimination and harassment 
and in a healthy and safe working 
environment. Details of how we 
deliver on these commitments to 
our employees are provided in our 
“A responsible business” section  
on pages 65 to 71.

Environment
Information relating to the 
environment, greenhouse gas 
emissions and energy consumption, 
including climate-related disclosures 
consistent with the Task Force on 
Climate-Related Financial Disclosures 
(“TCFD”) recommendations and 
recommended disclosures, is set 
out in our “A responsible business” 
section on pages 75 to 85.

FCA Listing Rules – 
compliance with Listing 
Rule 9.8.4R
There are no disclosures required 
by LR 9.8.4R. 

Major interests in shares
The Company had been notified, in accordance with the FCA’s Disclosure Guidance and Transparency Rules (DTR 5), 
of the holdings of voting rights in its shares set out in the following table. 

Abrdn plc

Aegon N.V.

Allianz Global Investors GmbH

Cannacord Genuity Group Inc.

FIL Limited

Jupiter Fund Management plc

Kabouter Management, LLC

Lombard Odier Asset Management (Europe) Limited

M&G plc

NN Group N.V.

*  Percentage based on ordinary shares in issue, excluding treasury shares, as at 31 July 2022.

As at 31 July 2022

175175

 Percentage of 
issued share 
capital carrying 
voting rights*

Number of 
voting rights

15,078,864

9,042,907

8,415,289

8,817,770

12,633,518

17,410,845

6,814,194

8,560,377

8,666,293

8,051,366

8.48%

5.08%

4.73%

4.96%

7.10%

9.79%

3.83%

4.81%

4.87%

4.53%

Between 1 August 2022 and 12 October 2022, the Company received notifications of interests pursuant to the FCA’s 
Disclosure Guidance and Transparency Rules (DTR 5):

•  We received a further notification from Cannacord Genuity Group Inc. on 19 August 2022, which notified an 
increase in their voting rights to 9,231,752 (representing 5.19% of Kin + Carta’s issued share capital carrying  
voting rights).

Kin + CartaBuilding a world that works better for everyone.Governance176

Directors’ report 

continued

Political donations
The Company made no political 
donations during the year  
(2021: £nil) and the Board has no 
intention to seek shareholders’ 
approval to permit the Board to 
make political donations.

Share capital
As at 31 July 2022, the Company 
had 177,960,679 ordinary shares in 
issue with a nominal value of 10p 
each, representing 100% of the total 
issued share capital. The Company 
holds 90,637 of its ordinary shares 
in treasury. Therefore, the total 
number of voting rights in the 
Company as at 31 July 2022 was 
177,870,042.

Between 1 August 2022 and 11 
October 2022, the Company 
allotted a total of 30,228 ordinary 
shares. Following these allotments, 
at 11 October 2022, the Company 
had 177,990,907 ordinary shares 
in issue with a nominal value of 
10p each, representing 100% of 
the total issued share capital. The 
Company continues to hold 90,637 
of its ordinary shares in treasury. 
Therefore, the total number of 
voting rights in the Company as at 11 
October 2022 was 177,900,270. 

Powers of Directors to issue or 
buy back the Company’s shares

At the 2021 AGM, shareholders 
approved authorities: 

• 

for the Directors to allot shares 
up to an aggregate nominal 
amount of £5,753,386 generally, 
with a further authority to allot 
additional shares up to an 
aggregate nominal amount of 
£5,753,386 where the allotment 
is in connection with a rights 
issue only. Under this authority, 
the Company allotted a total 
of 3,519,290 shares relating 
to consideration payments 
for Melon Group and Loop 
Integration and 1,895,668 shares 
to satisfy share award vestings 
and exercises during the year 
(2021: 3,755,961); and 

• 

for the Company to make 
market purchases of its own 
shares up to a maximum of 
17,260,158 shares. The Company 
did not purchase any of its own 
shares, nor has it reissued shares 
held in treasury during the year 
(2021: nil).

These authorities expire at the 
conclusion of the forthcoming AGM 
and approval will be sought from 
shareholders for similar authorities 
to be given for a further year. 

Strategic Report 
The Strategic Report can be found 
on pages 16 to 111. The Strategic 
Report includes a description of the 
business model, KPIs, section 172 
statement, disclosures regarding 
environmental matters (including 
carbon emissions and energy 
consumption reporting) and the 
principal risks affecting the Group.

Certain sections of this Annual 
Report contain forward-looking 
statements with respect to the 
strategy, financial condition, results, 
operations and businesses of the 
Group or markets in which the 
Group operates. These statements 
involve risk and uncertainty because 
they depend on circumstances 
that occur in the future and relate 
to specific events, not all of which 
are within the Group’s control. 
Although the Group believes that 
the expectations reflected in such 
forward-looking statements are 
reasonable, there are a number 
of factors that could cause actual 
results or developments to differ 
materially from those expressed or 
implied by these forward-looking 
statements. The Group undertakes 
no obligation to update any 
forward-looking statement. Nothing 
in the Annual Report should be 
construed as a profit forecast or 
an invitation to deal in the ordinary 
shares of Kin + Carta.

Results and dividends
The Group’s statutory loss before 
taxation from continuing operations 
for the year amounted to  
£15.9 million (2021: statutory loss 
of £5.8 million). The Directors 
have decided not to recommend 
the payment of a final dividend 
for 2022; the Group is prioritising 
growth and its Capital Allocation 
framework reflects the focus on 
both organic growth investments 
and selective acquisition targets, 
while keeping dividends on hold for 
the foreseeable future.

Viability statement 
In accordance with provision 31 
of the Code, the Directors have 
assessed the Group’s viability 
over a three-year period, having 
taken account of the Company’s 
current position and principal risks. 
Given the fast-changing nature of 
many of the markets in which the 
Company operates, a three-year 
assessment period, which is in 
alignment with our medium-term 
planning horizon, was selected to 
provide management and the Board 
sufficient visibility of the future. 

At the balance sheet date, the 
Group had a multicurrency revolving 
credit facility of £85 million with 
an expiry date of September 
2025. Subsequent to the balance 
sheet date, the Group successfully 
extended the credit facility of £85 
million that will expire in September 
2026 on the same terms as the 
previous agreement. The Directors 
believe that the revolving credit 
facility, expiring in September 
2026, is at a level sufficient to 
meet the liquidity requirements 
of the business through to at least 
July 2025.

177177

In addition to the stress scenario 
outlined previously, other scenarios 
were also modelled, including a 
decline of up to five basis points 
in the gross margin percentage 
achieved by the Group over the 
course of the forecast period arising 
from salary cost inflation pressures 
that might not be passed on to 
customers. A further scenario was 
modelled reflecting an increase of 
five days in the average time taken 
by customers to settle trading 
balances due to the Group.

In addition to an assessment of the 
impact that the stress scenarios 
could have on the Company’s 
debt leverage ratio and absolute 
level of net debt if they were to 
occur individually, the impact of a 
combination of the stress scenarios 
occurring simultaneously was also 
modelled to test the results of a 
particularly high-stress, combined 
case. This combined case also took 
account of potential mitigations 
available to the business. 

There were no breaches of the 
covenants in any of the scenarios 
modelled, either individually or 
combined. The Directors, therefore, 
concluded that the Group is viable 
over the three-year assessment 
period. 

By order of the Board

Daniel Fattal

Company Secretary

12 October 2022

The viability analysis was performed 
by preparing a high-level, 
integrated financial forecast over 
the three-year period and running 
a number of potentially stressful, 
yet plausible, scenarios against 
this base case scenario, starting 
from 31 July 2022. The base case 
model prepared by the Directors 
was based on management’s best 
estimates of future trading at 
the time of the assessment. The 
base case assumed strong net 
revenue growth in the financial 
year ending in 2023 compared to 
the financial year ended in 2022, 
with a commensurate increase 
in operating profit. The related 
scenarios reflected the estimated 
financial impact of adverse events 
associated with the principal risks 
outlined in the Risk management 
section on pages 100 to 110, and 
included mitigating actions where 
these would be under the Group’s 
control. 

The event reflected in the stress 
scenarios with the greatest financial 
impact on the Group comprised 
a general reduction of up to 20% 
in net revenue, relative to the 
base case scenario, across all the 
businesses to reflect continuing 
challenging and uncertain economic 
conditions. The majority of the 
Group’s costs relate to staff and, 
in such a scenario, the Group 
would undertake cost avoidance 
measures by delaying new hires and 
staff commissions linked to sales 
growth, and staff bonuses linked to 
operating profit would be payable 
at a substantially reduced level. In 
addition, the Group would avoid 
other costs by reducing expenditure 
on IT and capital items. Amounts 
payable to the legacy St Ives 
Defined Benefit Pension Scheme are 
linked to free cash flow generated 
by the Group for FY22.

Kin + CartaBuilding a world that works better for everyone.GovernanceStatement of Directors’ 
responsibilities in respect of the 
financial statements

178

The Directors are responsible 
for preparing the Annual Report 
and Accounts and the financial 
statements in accordance with 
applicable law and regulation.

Company law requires the Directors 
to prepare financial statements 
for each financial year. Under that 
law the Directors have prepared 
the Group financial statements 
in accordance with UK-adopted 
international accounting standards 
and the Company financial 
statements in accordance with 
United Kingdom Generally Accepted 
Accounting Practice (United 
Kingdom Accounting Standards, 
comprising FRS 101 “Reduced 
Disclosure Framework”, and 
applicable law).

The Group has also prepared 
financial statements in accordance 
with international financial reporting 
standards adopted pursuant to 
Regulation (EC) No 1606/2002 as it 
applies in the European Union.

Under company law, Directors must 
not approve the financial statements 
unless they are satisfied that they 
give a true and fair view of the state 
of affairs of the Group and Company 
and of the profit or loss of the Group 
for that period. In preparing the 
financial statements, the Directors 
are required to:

•  select suitable accounting 

policies and then apply them 
consistently;

•  state whether applicable UK-

adopted international accounting 
standards and international 
financial reporting standards 
adopted pursuant to Regulation 
(EC) No 1606/2002 as it applies 
in the European Union have 
been followed for the Group 
financial statements and United 
Kingdom Accounting Standards, 
comprising FRS 101 have been 

followed for the Company 
financial statements, subject 
to any material departures 
disclosed and explained in the 
financial statements;

•  make judgements and 

accounting estimates that are 
reasonable and prudent; and

•  prepare the financial statements 
on the going concern basis 
unless it is inappropriate to 
presume that the Group and 
Company will continue in 
business.

The Directors are responsible for 
safeguarding the assets of the Group 
and Company and hence for taking 
reasonable steps for the prevention 
and detection of fraud and other 
irregularities.

The Directors are also responsible 
for keeping adequate accounting 
records that are sufficient to 
show and explain the Group’s 
and Company’s transactions and 
disclose with reasonable accuracy 
at any time the financial position of 
the Group and Company and enable 
them to ensure that the financial 
statements and the Directors’ 
remuneration report comply with the 
Companies Act 2006.

The Directors are responsible for the 
maintenance and integrity of the 
Company’s website. Legislation in 
the United Kingdom governing the 
preparation and dissemination of 
financial statements may differ from 
legislation in other jurisdictions.

Directors’ confirmations
Each of the Directors, whose names 
and functions are listed in the “Board 
of Directors” section of the Annual 
Report on pages 114 to 117 confirm 
that, to the best of their knowledge:

• 

the Group financial statements, 
which have been prepared in 
accordance with UK-adopted 

international accounting 
standards and international 
financial reporting standards 
adopted pursuant to Regulation 
(EC) No 1606/2002 as it applies 
in the European Union, give a 
true and fair view of the assets, 
liabilities, financial position and 
profit of the Group;

the Company financial 
statements, which have been 
prepared in accordance with 
United Kingdom Accounting 
Standards, comprising FRS 101, 
give a true and fair view of the 
assets, liabilities and financial 
position of the Company; and

the Strategic Report includes a 
fair review of the development 
and performance of the business 
and the position of the Group 
and Company, together with a 
description of the principal risks 
and uncertainties that it faces.

• 

• 

In the case of each Director in office 
at the date the Directors’ report is 
approved:

•  so far as the Director is aware, 
there is no relevant audit 
information of which the Group’s 
and Company’s auditors are 
unaware; and

• 

they have taken all the steps 
that they ought to have taken 
as a director in order to make 
themselves aware of any relevant 
audit information and to establish 
that the Group’s and Company’s 
auditors are aware of that 
information.

This responsibility statement was 
approved by the Board of Directors 
on 12 October 2022 and is signed on 
its behalf by

Kelly Manthey
Chief Executive Officer
12 October 2022

Chris Kutsor
Chief Financial Officer
12 October 2022

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Building a world that works better for everyone.

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Financials

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Contents
Financials

Independent auditors’ report to the members  
of Kin and Carta plc 
Consolidated income statement 

Consolidated statement of  
other comprehensive income

Consolidated statement of changes in equity

Consolidated balance sheet

Consolidated statement of cash flows

Notes to the consolidated financial statements

Company balance sheet

Company statement of changes in equity

Notes to the Company financial statements

Shareholder information

Glossary

182

194

195

196

197

198

199

264

265

266

276

277

Building a world that works better for everyone.

Kin + CartaBuilding a world that works better for everyone.Financial Statements           
 
 
 
Independent auditors’ report to the  
members of Kin and Carta plc

Report on the audit of the financial statements
Opinion

In our opinion:

182

•  Kin and Carta plc’s Group financial statements and Company financial statements (the “financial statements”) 
give a true and fair view of the state of the Group’s and of the Company’s affairs as at 31 July 2022 and of the 
Group’s profit and the Group’s cash flows for the year then ended;

• 

• 

the Group financial statements have been properly prepared in accordance with UK-adopted international 
accounting standards;

the Company financial statements have been properly prepared in accordance with United Kingdom Generally 
Accepted Accounting Practice (United Kingdom Accounting Standards, comprising FRS 101 “Reduced Disclosure 
Framework”, and applicable law); and

• 

the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

We have audited the financial statements, included within the Annual Report and Accounts (the “Annual Report”), 
which comprise: the Consolidated and Company Balance Sheets as at 31 July 2022; the Consolidated Income 
Statement, the Consolidated Statement of Comprehensive Income, the Consolidated and Company Statements 
of Changes in Equity and the Consolidated Statement of Cash Flows for the year then ended; and the notes to the 
financial statements, which include a description of the significant accounting policies.

Our opinion is consistent with our reporting to the Audit Committee.

Separate opinion in relation to international financial reporting standards adopted 
pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union

As explained in Note 1 to the financial statements, the Group, in addition to applying UK-adopted international 
accounting standards, has also applied international financial reporting standards adopted pursuant to Regulation 
(EC) No 1606/2002 as it applies in the European Union.

In our opinion, the Group financial statements have been properly prepared in accordance with international financial 
reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (“ISAs (UK)”) and applicable law. 
Our responsibilities under ISAs (UK) are further described in the Auditors’ responsibilities for the audit of the financial 
statements section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate 
to provide a basis for our opinion.

Independence

We remained independent of the Group in accordance with the ethical requirements that are relevant to our audit of 
the financial statements in the UK, which includes the FRC’s Ethical Standard, as applicable to listed public interest 
entities, and we have fulfilled our other ethical responsibilities in accordance with these requirements.

To the best of our knowledge and belief, we declare that non-audit services prohibited by the FRC’s Ethical Standard 
were not provided.

Other than those disclosed in Note 5, we have provided no non-audit services to the Company or its controlled 
undertakings in the period under audit.

Our audit approach
Overview

Audit scope

•  Overall Group materiality: £853,000 (2021: £730,000), based on 5% of adjusted profit before tax from continuing 

activities (2021: 5% of the three-year average adjusted profit before tax from continuing activities).

183183

•  Overall Company materiality: £810,000 (2021: £694,000), based on 0.5% of the net assets of the Company 

capped at 95% of Group overall materiality.

•  The Kin and Carta plc Group consists of trading entities in the United Kingdom, the United States and Eastern 

Europe, in addition to smaller operations in South America, and various holding companies and dormant entities.

•  We performed a full scope audit over the financially significant components of the Group: Kin and Carta UK 
Limited (“K&C UK”), Kin and Carta Scotland Limited (“K&C Scotland”), Solstice Consulting LLC (“Solstice”), 
SpireMedia, Inc. (“Spire”), Cascade Data Labs LLC (“Cascade”) and Kin and Carta plc due to their financial 
significance to the consolidated results. To ensure sufficient coverage obtained over the Group’s results and 
balance sheet, audit procedures were also performed over specific financial statement line items in the opening 
and closing balance sheet for Melon AD and its subsidiaries (“Melon”).

•  Our audit scoping resulted in coverage of 93% of adjusted profit before tax from continuing operations.

Key audit matters

•  Revenue recognition (Group)

•  Carrying value of goodwill and other intangible assets (Group)

•  Valuation of retirement benefit obligations and scheme assets (Group and Company)

•  Accounting for acquisitions (Group)

•  Carrying value of investments and recoverability of intercompany receivables (Company)

Materiality

•  Overall Group materiality: £853,000 (2021: £730,000) based on 5% of adjusted profit before tax from continuing 

activities (2021: 5% of the three-year average adjusted profit before tax from continuing activities).

•  Overall Company materiality: £810,000 (2021: £694,000) based on 0.5% of the net assets of the Company 

capped at 95% of Group overall materiality.

•  Performance materiality: £640,000 (2021: £547,000) (Group) and £608,000 (2021: £520,000) (Company).

The scope of our audit

As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the 
financial statements.

Key audit matters

Key audit matters are those matters that, in the auditors’ professional judgement, were of most significance in the 
audit of the financial statements of the current period and include the most significant assessed risks of material 
misstatement (whether or not due to fraud) identified by the auditors, including those which had the greatest effect 
on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement 
team. These matters, and any comments we make on the results of our procedures thereon, were addressed in the 
context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not provide 
a separate opinion on these matters.

This is not a complete list of all risks identified by our audit.

The key audit matters below are consistent with last year.

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Key audit matter

How our audit addressed the key audit matter

Key audit matter

How our audit addressed the key audit matter

Revenue recognition (Group)

Refer to Note 2 (Accounting Policies) and Note 3 
(Revenue). 

184

The Group recognises revenue either on a time and 
materials basis or in accordance with the stage of 
completion of the contract activity. There is limited 
judgement involved in the time and materials 
contracts, but more judgement in connection with 
stage of completion revenue. The stage of completion 
is determined relative to the total number of hours 
expected to be required to complete the work or 
provide the services, or alternatively, to the project 
milestones achieved as at year-end compared to 
the contracted project milestones. Where recorded 
revenue exceeds amounts invoiced to clients, the 
excess is classified as accrued income and where 
recorded revenue is less than amounts invoiced to 
clients, the difference is classified as deferred income. 

Consideration needs to be given to projects 
in progress at year end requiring significant 
judgement in respect of the stage of completion 
and the associated revenue and profit margin to be 
recognised. 

We understood management’s policies and their controls for 
recording revenue through performance of walkthroughs of the 
finance and operational processes.

We performed substantive testing of revenue contracts across 
the full scope components as follows: 

•  Reviewed a sample of the terms and conditions attached 
to revenue contracts to understand the existence of 
the enforceable right to be paid for work and evaluated 
management’s judgements used to determine the timing of 
recognition of revenue. 

•  Target tested a number of contracts, including those with 

significant revenue recognised in the year or with significant 
contract assets or contract liabilities at the year end, and 
a further non-statistical sample was tested, selected on a 
haphazard basis. 

•  For contracts where revenue is recognised based on time 

spent by staff with fixed contract fees: we tested the hours 
completed and obtained an understanding from project 
managers as to the basis for the budgeted hours, challenged 
management’s assumptions, evaluated the outturn of 
management’s previous estimates and agreed the actual 
hours incurred post-year end to the forecast for the period. 

The total amount of revenue and margin to be 
recognised under a contract can be affected by 
changes in conditions and circumstances over time, 
such as:

•  For contracts where revenue is recognised based on time 
spent by staff at agreed contractual rates: we tested the 
hours spent by agreeing to timesheets and agreed the 
hourly rates applied to the contract terms. 

• 

variations to the original contract terms; 

•  For contracts where revenue is recognised based on 

•  cost overruns; and 

• 

scope changes that require further negotiation 
and settlement. 

Variations can arise from changing client 
specifications, changes in pricing (including discounts 
given), changes to the job based on unforeseen 
circumstances, as well as from inefficiencies on the 
part of either party. 

There is therefore judgement to be applied in 
determining the impact of these changes and the 
timing of recognising amounts to be recovered from 
such changes and any additional work performed. 
Thus there is a risk that contract revenue is not 
recognised in the correct period or that revenue and 
associated profit margin is misstated. 

Revenue recognition has been included as a key 
audit matter as this is an area of significant audit 
effort to ensure sufficient testing is performed 
across the underlying client contracts, and that the 
judgement applied in terms of revenue recognition for 
incomplete projects and/or contract modifications is 
appropriate.

project milestones: we tested that milestones had been 
delivered to the clients by obtaining evidence of delivery 
from project managers, obtained an understanding of the 
status of milestones in progress, challenged management’s 
assumptions and evaluated the outturn of previous 
estimates.

•  We also assessed how the project managers determined 
that the stage of completion was correctly calculated by 
obtaining their calculations and agreeing the inputs to 
supporting evidence and correspondence with customers. 

•  To assess whether revenue and profit is accurately recorded 

and to test the timing of recognition of revenue, we 
challenged management’s judgements on the completeness 
of work for a sample of contracts by checking original 
contracts, amendments to contracts, where applicable (e.g. 
due to agreed changes in scope), and checking that there 
was evidence that the contractual milestones had been 
reached. 

For those contracts with significant modifications in the year, 
we challenged management’s judgement on whether the 
remaining services are distinct from those already performed on 
ongoing contracts with the same customer. 

No significant issues arose from the results from our work.

Carrying value of goodwill and other intangible 
assets (Group)

Refer to Note 2 (Accounting Policies) and Note 18 
(Goodwill and Other Intangible Assets). 

At the year end, the Group had goodwill of £76.9m 
and other intangible assets of £20.4m. 

The Group operates in competitive markets, where 
customers’ discretionary expenditure on marketing, 
communications and innovation is subject to 
budgetary constraints and market pressures. As 
such the business is subject to the risk of loss of key 
customers and/or decline in demand and pressures 
on pricing. 

Management has performed an impairment 
assessment by calculating the value in use (‘VIU’) 
for the cash generating unit (‘CGU’) to support the 
carrying value of the goodwill and other intangible 
assets. We focused on this area as the determination 
of whether an impairment charge is necessary 
involves significant estimates about the future results 
of each CGU.

185185

We considered the carrying value of the Group’s intangible 
assets compared to its market capitalisation which gives an 
indication of the overall value of the Group, noting that the 
market capitalisation as at the year-end supports the overall 
valuation.

Our work over the impairment assessment included the 
following procedures: 

•  We tested the mathematical accuracy of the underlying 

calculations. 

•  We compared past results to those budgeted to assess 
the quality of management’s forecasting. We considered 
management’s ability to forecast was appropriate to support 
the basis upon which the future cash flows have been 
prepared.

•  We assessed the key assumptions in the calculations being 
revenue growth and expected profit margin. In assessing 
these assumptions, we considered external market growth 
forecasts as well as internal analysis of the forecast revenue. 
We considered the forecasts had been prepared on a 
supportable basis. 

We also tested: 

•  management’s assumption in respect of the long- term 
growth rates in the forecasts by comparing them to long 
term average growth rates of the UK and US economies and 
obtaining advice from our valuations specialists; and

• 

the discount rates applied, by assessing the cost of capital 
used in the forecasts and comparable organisations and 
obtaining advice from our valuations specialists. 

We performed sensitivity analysis in respect of key assumptions 
to determine at what level changes in these would result in 
impairment and reviewed management’s disclosures in relation 
to reasonable possible changes in assumptions and the impact 
on headroom.

We were satisfied the assumptions used in the assessment of 
impairment of goodwill and other intangibles were reasonable 
and that adequate disclosure is provided in the financial 
statements.

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Key audit matter

How our audit addressed the key audit matter

Key audit matter

How our audit addressed the key audit matter

Valuation of retirement benefit obligations and 
scheme assets (Group and Company)

186

Refer to Note 2 (Accounting Policies) and Note 27 
(Retirement Benefits)

Gross pension assets as at 31 July 2022 are £341.3m 
(2021: £419.8m) and gross pension liabilities are 
£302.6m (2021: £400.5m) resulting in a net surplus of 
£38.7m (2021: £19.3m). 

The Group’s adviser, Buck Consulting, has performed a 
valuation of the pension scheme assets and liabilities 
as at 31 July 2022 in accordance with IAS 19. 

We focused on this area as the valuation of retirement 
benefit liabilities involve significant judgement and 
estimation with regards to the setting of assumptions 
(including inflation, discount rate, GMP and mortality 
rates), and small changes in these assumptions can 
result in material impacts on the liabilities. 

Additionally, the St Ives Defined Benefits Pension 
Scheme includes investments in a number of Pooled 
Investment Vehicles (‘PIVs’), a number of which are 
deemed to be complex funds resulting in a lack of 
independent data against which to validate valuations 
supplied by the underlying investment managers and 
accordingly the valuation of these assets was also an 
area of focus.

Given the complexity involved in the valuation of retirement 
benefit obligations and the size and nature of the assets and 
liabilities, we engaged our subject matter experts to assist us in 
the audit of this matter.

We reviewed the assumptions and methodologies used by 
the Group’s adviser, Buck Consulting, to value the pension 
scheme liabilities as at 31 July 2022 in accordance with IAS 
19 to ensure these were appropriate given the composition 
of the scheme. This included understanding the underlying 
methodology applied and ensuring this was in line with 
acceptable methodology for the type of scheme and reviewing 
key assumptions in line with our expected ranges. We also 
considered the sensitivity of the overall liability to changes 
in these underlying assumptions. With regards to the GMP 
adjustment, we obtained data from the scheme actuary and 
reperformed calculations at an aggregated level to confirm 
appropriateness of the assumption applied.

We concluded that the assumptions used in the valuation of 
the liabilities are materially within our indicative ranges, both 
individually and in aggregate, for the duration of the scheme.

For the valuation of the pension scheme assets, and in 
particular the PIVs, our procedures included:

•  Testing of the fair value of assets through agreement 

of each asset category to independent sources where 
possible, considering both corroborative evidence and 
contradictory evidence; and 

•  Where independent data supporting asset valuations 
was not available due to the nature of the assets, we 
performed additional procedures including reviewing the 
most recent audited financial statements of the fund. 

Our work did not identify any significant adjustments in 
this area.

Accounting for the acquisition of Melon and step-up 
accounting in Loop (group)

Refer to Note 2 (Accounting Policies) and Note 12 
(Acquisitions). 

During the year two material acquisitions have been 
completed. The Group acquired 100% of the issued 
stock of Melon AD, a software development business 
with operations in Bulgaria, North Macedonia and 
Kosovo. The Group also increased its holding in 
Loop from 50% to 100% which changed from a joint 
arrangement which would be fully disposed of with 
the subsequent full acquisition recognised. 

Management have determined the valuation of 
acquired intangible assets at the acquisition date 
using a number of significant assumptions and 
judgements, including selection of the discount 
rate, forecasting of after-tax cash flows and the 
attrition rates used in multi-period excess earnings 
method (MEEM) approach. These assumptions and 
judgements impact the allocation of the purchase 
price on the balance sheet.

Management also exercised judgement and used 
accounting estimates when determining the deferred 
consideration treated as deemed remuneration.

We consider this to be a key audit matter due to 
the level of judgement applied by management in 
calculating the value of goodwill and other intangibles 
recognised on acquisition.

187187

We obtained management’s fair value calculations and 
evaluated the key judgements and estimates made by 
management in determining the fair value of the net assets 
acquired:

•  We engaged valuation experts to assess the 

methodology and key assumptions applied by 
management to identify and value the intangible assets 
acquired;

•  We verified the consideration paid and payable under 
the terms of the transaction to the Share Purchase 
Agreement;

•  We assessed the appropriateness of the fair value of the 

contingent consideration at the acquisition date; 

•  We assessed underlying forecasts supporting the 

valuation of intangible assets; and 

•  For the assets and liabilities acquired, we tested a 
sample of items to supporting documentation and 
recalculated estimates to gain assurance over the fair 
value of the opening balance sheet.

In respect of the deferred consideration:

•  We performed an analysis of IFRS 3 requirements and 

concluded that the recognition of deemed remuneration 
is appropriate as there is a direct link to continued 
employment in the sale and purchase agreement for 
certain employees.

•  We reviewed the forecast results for reasonableness 
versus historical performance in order to assess 
management’s calculations for deferred consideration, 
and concluded the assumptions are consistent with 
those used in the model for evaluation of intangible 
assets. 

Finally, we reviewed the disclosures for compliance with IFRS 3 
‘Business Combinations’.

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Key audit matter

How our audit addressed the key audit matter

188

Carrying value of investments and recoverability of 
intercompany receivables (company)

Refer to Note 1 (Accounting Policies), Note 8 
(Investments) and Note 10 (Debtors) of the Company 
financial statements.

As at 31 July 2022, the Company has an investment in 
the subsidiaries of the Group of £183.0m  
(2021: £72.0m), loans to subsidiaries of £20.8m  
(2021: £103.8m) and intercompany debtors of £10.1m  
(2021: £7.6m). 

The carrying value of the Company’s investments in 
subsidiaries and intercompany receivables represents 
82% of the Company’s total assets. 

Due to their materiality in the context of the Company 
financial statements as a whole these are considered 
to be the areas on which increased audit effort is 
required.

We assessed the investment values and intercompany 
receivables against the net assets of the investments to identify 
whether the carrying values are supported by the asset position 
of the subsidiary.

Where the carrying amount exceeded the net asset 
value of the subsidiary, our procedures were focused on 
management’s value in use calculations including evaluation of 
key assumptions used and the mathematical accuracy of the 
calculations including the assessment of expected credit losses. 
The value in use calculations are consistent with those assessed 
in support of the carrying value of goodwill and other intangible 
assets as detailed above. 

The work we performed did not highlight any issues regarding 
the recoverability of the carrying value of investments, 
intercompany loans or intercompany debtors at the balance 
sheet date.

How we tailored the audit scope

We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the 
financial statements as a whole, taking into account the structure of the Group and the Company, the accounting 
processes and controls, and the industry in which they operate. The Kin and Carta plc Group consists of trading 
entities in the United Kingdom and the United States, in addition to smaller operations in South America, and various 
holding companies and dormant entities. We performed a full scope audit over the financially significant components 
(K&C UK, K&C Scotland and Kin and Carta plc in the UK, and Solstice, Spire and Cascade in the US), and testing of 
significant balances within the opening and closing balance sheet for Melon in order to ensure sufficient coverage 
was obtained. In addition, we also performed testing over any other untested balances that were considered material 
to the consolidated balance sheet. Analytical review procedures were performed by the Group engagement team 
over all out of scope components. All work was performed by the UK based Group engagement team. Our audit 
scoping gave us coverage of 93% of adjusted profit before tax from continuing operations.

Materiality

The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for 
materiality. These, together with qualitative considerations, helped us to determine the scope of our audit and the 
nature, timing and extent of our audit procedures on the individual financial statement line items and disclosures and 
in evaluating the effect of misstatements, both individually and in aggregate on the financial statements as a whole.

189189

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Overall materiality

How we determined it

Rationale for benchmark applied

Financial statements - Group

Financial statements - Company

£853,000 (2021: £730,000).

£810,000 (2021: £694,000).

5% of adjusted profit before tax from 
continuing activities (2021: 5% of the 
three-year average adjusted profit 
before tax from continuing activities)

0.5% of the net assets of the 
Company capped at 95% of Group 
overall materiality

Net assets is an appropriate 
benchmark for determining the 
materiality of the Company, which is 
a holding Company and non-trading.

Adjusted profit before tax from 
continuing operations is a primary 
measure used by management 
and shareholders in assessing the 
performance of the Group and 
is a generally accepted auditing 
benchmark. This measure provides 
us with a consistent year on year 
basis for determining materiality 
based on trading performance and 
eliminates the impact of non-
recurring items. In the prior year, we 
used a three-year average adjusted 
profit before tax figure due to the 
volatility in results arising from 
the impacts of COVID-19 on the 
business. In the current year, we 
have reverted to using the adjusted 
profit before tax for the year as 
the impacts of COVID-19 are now 
considered to be minimal.

For each component in the scope of our Group audit, we allocated a materiality that is less than our overall Group 
materiality. The range of materiality allocated across components was between £260,000 and £694,000.

We use performance materiality to reduce to an appropriately low level the probability that the aggregate of 
uncorrected and undetected misstatements exceeds overall materiality. Specifically, we use performance materiality 
in determining the scope of our audit and the nature and extent of our testing of account balances, classes of 
transactions and disclosures, for example in determining sample sizes. Our performance materiality was 75% 
(2021: 75%) of overall materiality, amounting to £640,000 (2021: £547,000) for the Group financial statements and 
£608,000 (2021: £520,000) for the Company financial statements.

In determining the performance materiality, we considered a number of factors - the history of misstatements, risk 
assessment and aggregation risk and the effectiveness of controls - and concluded that an amount at the upper end 
of our normal range was appropriate.

We agreed with the Audit Committee that we would report to them misstatements identified during our audit above 
£42,500 (Group audit) (2021: £36,000) and £40,500 (Company audit) (2021: £34,700) as well as misstatements 
below those amounts that, in our view, warranted reporting for qualitative reasons.

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Conclusions relating to going concern

Strategic Report and Directors’ Report

Our evaluation of the directors’ assessment of the Group’s and the Company’s ability to continue to adopt the going 
concern basis of accounting included:

190

•  Reviewing the facility agreement to ensure we understand the associated terms including covenants;

•  Reviewing management’s going concern assessment, including agreeing to board approved budgets, 

understanding the key assumptions underpinning the forecasts, challenging these assumptions with reference 
to past performance of the group, external data points and considering management’s historical forecasting 
accuracy to ensure management’s assessment of forecast liquidity and covenant compliance is appropriate. The 
mathematical accuracy of the model was also tested;

•  Agreement of the net debt position used in the going concern assessment to supporting documentation;

•  Discussions with management relating to potential downside scenarios and the impact these have on the 

covenant and liquidity headroom, including agreeing the impact to management’s calculations; and

•  Review of board meeting minutes and discussions with the Audit Committee to ensure that all known facts and 

circumstances, including potential external factors, have been considered in management’s assessment.

Based on the work we have performed, we have not identified any material uncertainties relating to events or 
conditions that, individually or collectively, may cast significant doubt on the Group’s and the Company’s ability to 
continue as a going concern for a period of at least twelve months from when the financial statements are authorised 
for issue.

In auditing the financial statements, we have concluded that the Directors’ use of the going concern basis of 
accounting in the preparation of the financial statements is appropriate.

However, because not all future events or conditions can be predicted, this conclusion is not a guarantee as to the 
Group’s and the Company’s ability to continue as a going concern.

In relation to the directors’ reporting on how they have applied the UK Corporate Governance Code, we have nothing 
material to add or draw attention to in relation to the Directors’ statement in the financial statements about whether 
the Directors considered it appropriate to adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the 
relevant sections of this report.

Reporting on other information

The other information comprises all of the information in the Annual Report other than the financial statements and 
our auditors’ report thereon. The Directors are responsible for the other information, which includes reporting based 
on the Task Force on Climate-related Financial Disclosures (TCFD) recommendations. Our opinion on the financial 
statements does not cover the other information and, accordingly, we do not express an audit opinion or, except to 
the extent otherwise explicitly stated in this report, any form of assurance thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in 
doing so, consider whether the other information is materially inconsistent with the financial statements or our 
knowledge obtained in the audit, or otherwise appears to be materially misstated. If we identify an apparent material 
inconsistency or material misstatement, we are required to perform procedures to conclude whether there is a 
material misstatement of the financial statements or a material misstatement of the other information. If, based on 
the work we have performed, we conclude that there is a material misstatement of this other information, we are 
required to report that fact. We have nothing to report based on these responsibilities.

With respect to the Strategic Report and Directors’ Report, we also considered whether the disclosures required by 
the UK Companies Act 2006 have been included.

Based on our work undertaken in the course of the audit, the Companies Act 2006 requires us also to report certain 
opinions and matters as described below.

In our opinion, based on the work undertaken in the course of the audit, the information given in the Strategic Report 
and Directors’ Report for the year ended 31 July 2022 is consistent with the financial statements and has been 
prepared in accordance with applicable legal requirements.

In light of the knowledge and understanding of the Group and Company and their environment obtained in the 
course of the audit, we did not identify any material misstatements in the Strategic Report and Directors’ Report.

191191

Directors’ Remuneration

In our opinion, the part of the Directors’ remuneration report to be audited has been properly prepared in 
accordance with the Companies Act 2006.

Corporate governance statement

The Listing Rules require us to review the Directors’ statements in relation to going concern, longer-term viability and 
that part of the corporate governance statement relating to the Company’s compliance with the provisions of the UK 
Corporate Governance Code specified for our review. Our additional responsibilities with respect to the corporate 
governance statement as other information are described in the “Reporting on other information” section of this 
report.

Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the 
corporate governance statement is materially consistent with the financial statements and our knowledge obtained 
during the audit, and we have nothing material to add or draw attention to in relation to:

•  The Directors’ confirmation that they have carried out a robust assessment of the emerging and principal risks;

•  The disclosures in the Annual Report that describe those principal risks, what procedures are in place to identify 

emerging risks and an explanation of how these are being managed or mitigated;

•  The Directors’ statement in the financial statements about whether they considered it appropriate to adopt the 
going concern basis of accounting in preparing them, and their identification of any material uncertainties to 
the Group’s and Company’s ability to continue to do so over a period of at least twelve months from the date of 
approval of the financial statements;

•  The Directors’ explanation as to their assessment of the Group’s and Company’s prospects, the period this 

assessment covers and why the period is appropriate; and

•  The Directors’ statement as to whether they have a reasonable expectation that the Company will be able to 
continue in operation and meet its liabilities as they fall due over the period of its assessment, including any 
related disclosures drawing attention to any necessary qualifications or assumptions.

Our review of the Directors’ statement regarding the longer-term viability of the Group was substantially less in 
scope than an audit and only consisted of making inquiries and considering the Directors’ process supporting their 
statement; checking that the statement is in alignment with the relevant provisions of the UK Corporate Governance 
Code; and considering whether the statement is consistent with the financial statements and our knowledge and 
understanding of the Group and Company and their environment obtained in the course of the audit.

In addition, based on the work undertaken as part of our audit, we have concluded that each of the following 
elements of the corporate governance statement is materially consistent with the financial statements and our 
knowledge obtained during the audit:

•  The Directors’ statement that they consider the Annual Report, taken as a whole, is fair, balanced and 

understandable, and provides the information necessary for the members to assess the group’s and company’s 
position, performance, business model and strategy;

•  The section of the Annual Report that describes the review of effectiveness of risk management and internal 

control systems; and

•  The section of the Annual Report describing the work of the Audit Committee.

We have nothing to report in respect of our responsibility to report when the directors’ statement relating to the 
Company’s compliance with the Code does not properly disclose a departure from a relevant provision of the Code 
specified under the Listing Rules for review by the auditors.

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Responsibilities for the financial statements and the audit
Responsibilities of the Directors for the financial statements

192

As explained more fully in the Statement of Directors’ Responsibilities in Respect of the Financial Statements, the 
Directors are responsible for the preparation of the financial statements in accordance with the applicable framework 
and for being satisfied that they give a true and fair view. The Directors are also responsible for such internal 
control as they determine is necessary to enable the preparation of financial statements that are free from material 
misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the Company’s 
ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going 
concern basis of accounting unless the directors either intend to liquidate the group or the company or to cease 
operations, or have no realistic alternative but to do so.

Auditors’ responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and to issue an auditors’ report that includes our opinion. 
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance 
with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error 
and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the 
economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in 
line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including 
fraud. The extent to which our procedures are capable of detecting irregularities, including fraud, is detailed below.

Based on our understanding of the Group and industry, we identified that the principal risks of non-compliance with 
laws and regulations related to GDPR and other data protection regulations and employment legislation, and we 
considered the extent to which non-compliance might have a material effect on the financial statements. We also 
considered those laws and regulations that have a direct impact on the financial statements such as tax legislation 
in relevant jurisdictions and Companies Act 2006. We evaluated management’s incentives and opportunities for 
fraudulent manipulation of the financial statements (including the risk of override of controls), and determined that 
the principal risks were related to posting inappropriate journal entries to improve reported results and potential 
management bias in accounting estimates, since management are incentivised on profit-based measures. The Group 
engagement team shared this risk assessment with the component auditors so that they could include appropriate 
audit procedures in response to such risks in their work. Audit procedures performed by the Group engagement 
team and/or component auditors included:

•

Enquiries of management and the in-house legal team to understand internal processes with regards to
compliance with laws and regulations and to understand whether there have been any instances of non-
compliance;

• Obtained a confirmation from external legal counsel as to the status of an ongoing claim from a client;

•

•

•

•

Review of minutes of Board meetings and Internal Audit reports for identification of risks and potential non-
compliance;

Review of legal expenses incurred in the year and testing of a sample of legal expenses to underlying invoices to
understand the nature of the expense;

Review of financial statement disclosures and testing to supporting documentation to assess compliance with
applicable laws and regulations;

Identification of journal entries considered to be unusual e.g. postings to unusual account combinations or by
unexpected users and testing of these journals to supporting documentation; and

• Addressing the risk of management override of controls, through testing journal entries and other adjustments for
appropriateness, testing accounting estimates (due to the risk of management bias) and evaluating the business
rationale of any significant transactions outside of the normal course of business.

There are inherent limitations in the audit procedures described above. We are less likely to become aware of 
instances of non-compliance with laws and regulations that are not closely related to events and transactions 
reflected in the financial statements. Also, the risk of not detecting a material misstatement due to fraud is higher 
than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, 
forgery or intentional misrepresentations, or through collusion.

Our audit testing might include testing complete populations of certain transactions and balances, possibly using 
data auditing techniques. However, it typically involves selecting a limited number of items for testing, rather than 
testing complete populations. We will often seek to target particular items for testing based on their size or risk 
characteristics. In other cases, we will use audit sampling to enable us to draw a conclusion about the population 
from which the sample is selected.

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website 
at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditors’ report.

Use of this report

This report, including the opinions, has been prepared for and only for the Company’s members as a body in 
accordance with Chapter 3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving 
these opinions, accept or assume responsibility for any other purpose or to any other person to whom this report is 
shown or into whose hands it may come save where expressly agreed by our prior consent in writing.

193193

Other required reporting
Companies Act 2006 exception reporting

Under the Companies Act 2006 we are required to report to you if, in our opinion:

• we have not obtained all the information and explanations we require for our audit; or

•

•

•

adequate accounting records have not been kept by the Company, or returns adequate for our audit have not
been received from branches not visited by us; or

certain disclosures of Directors’ remuneration specified by law are not made; or

the Company financial statements and the part of the Directors’ remuneration report to be audited are not in
agreement with the accounting records and returns.

We have no exceptions to report arising from this responsibility.

Appointment

Following the recommendation of the Audit Committee, we were appointed by the members on 29 November 2018 
to audit the financial statements for the year ended 31 July 2019 and subsequent financial periods. The period of total 
uninterrupted engagement is four years, covering the years ended 31 July 2019 to 31 July 2022.

Other matter
In due course, as required by the Financial Conduct Authority Disclosure Guidance and Transparency Rule 4.1.14R, 
these financial statements will form part of the ESEF-prepared annual financial report filed on the National Storage 
Mechanism of the Financial Conduct Authority in accordance with the ESEF Regulatory Technical Standard (‘ESEF 
RTS’). This auditors’ report provides no assurance over whether the annual financial report will be prepared using the 
single electronic format specified in the ESEF RTS.

Brian Henderson (Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP
Chartered Accountants and Statutory Auditors
London

12 October 2022

Kin + CartaBuilding a world that works better for everyone.Financial StatementsConsolidated income statement

Consolidated statement of other 
comprehensive income

Profit for the period

Items that will not be reclassified subsequently to profit or loss:

Actuarial profit on defined benefits pension scheme

Tax charge on items taken through other comprehensive income

Items that may be reclassified subsequently to profit or loss:

Transfers of losses on cash flow hedges

Losses on cash flow hedges

Foreign exchange gains/(losses)

Tax charge on items taken through other comprehensive income

Other comprehensive income for the period

Total comprehensive income for the period attributable to shareholders  
of the Parent Company

Attributable to shareholders of the Parent Company

Total comprehensive income for the period

Year to
31 July 2022
£’000

Restated*
Year to
31 July 2021
£’000

9,783

2,778

195195

20,335

(6,209)

14,126

13

(54)

4,366

(1,105)

3,220

17,346

27,129

27,129

27,129

17,877

(3,401)

14,476

52

(13)

(492)

–

(453)

14,023

16,801

16,801

16,801

*  The FY21 results have been restated following a change in accounting policy, from the adoption of  the IFRS IC’s agenda decision on Configuration and Customisation Costs in a 

Cloud Computing Arrangement. This change in accounting policy has increased the 2021 net profit by £83,000.

194

Continuing operations:

Revenue

Project-related costs

Net revenue

Cost of service

Gross profit

Selling costs

Year ended 31 July 2022

Restated*
Year ended 31 July 2021

Adjusted 
Results

Note

£’000

Adjusting 
Items
(Note 7)
£’000

Statutory 
Results

Adjusted 
Results

£’000

£’000

Adjusting 
Items*
(Note 7)
£’000

Statutory 
Results

£’000

3

197,123

(6,846)

190,277

(105,398)

84,879

(16,412)

–

–

–

–

–

–

197,123

137,321

(6,846)

(8,402)

190,277

128,919

(105,398)

(69,269)

84,879

59,650

(16,412)

(12,674)

–

–

–

–

–

–

137,321

(8,402)

128,919

(69,269)

59,650

(12,674)

Administrative expenses

Share of results of joint arrangement

Other operating income

Property Impairment and related empty costs

Amortisation of acquired intangibles

Contingent consideration treated as remuneration

Acquisition and integration costs

Operating profit/(loss)

Net pension finance income

Other finance expense

Profit/(loss) before tax

Income tax (charge)/credit

Net profit from continuing operations

Net profit from discontinued operations

Net profit for the period

Attributable to:

Shareholders of the Parent Company

Basic earnings/(loss) per share (p)

Continuing operations

Discontinued operations

Continuing and discontinued operations

Diluted earnings/(loss) per share (p)

Continuing operations

Discontinued operations

Continuing and discontinued operations

5

7

5

9

10

4

8

14

14

14

14

14

14

(50,016)

(7,565)

(57,581)

(39,877)

(2,723)

(42,600)

442

–

–

–

–

–

–

1,621

442

1,621

700

4,469

(6,264)

(6,264)

(6,390)

(6,390)

(13,229)

(13,229)

(1,421)

(1,421)

–

–

–

–

–

–

–

700

4,469

–

(7,527)

(7,527)

(4,956)

(4,956)

(966)

(966)

18,893

(33,248)

(14,355)

12,268

(16,172)

(3,904)

–

(1,837)

340

–

340

(1,837)

17,056

(32,908)

(15,852)

(1,949)

3,603

1,654

15,107

(29,305)

(14,198)

1,184

16,291

22,797

(6,508)

23,981

9,783

–

(1,953)

10,315

(2,175)

8,140

4,790

21

–

21

(1,953)

(16,151)

(5,836)

1,738

(437)

(14,413)

(6,273)

12,930

(10,152)

4,261

9,051

2,778

16,291

(6,508)

9,783

12,930

(10,152)

2,778

8.70

0.68

9.38

8.42

0.66

9.08

(16.87)

(8.17)

13.12

(3.75)

13.80

5.63

(16.87)

(8.17)

12.71

(3.75)

13.37

5.46

4.79

2.82

7.61

4.79

2.73

7.52

(8.48)

2.51

(5.97)

(8.48)

2.43

(5.97)

(3.69)

5.33

1.64

(3.69)

5.16

1.58

*The FY21 results have been restated to reflect: 
• 
• 

a revised grouping of continuing and discontinued operations. Refer to note 8 for details. 

a change in accounting policy, following adoption of the IFRS IC’s agenda decision on Configuration and Customisation Costs in a Cloud Computing Arrangement. This 
change in accounting policy has decreased adjusted administrative expenses £103,000 with a related tax credit of £20,000. 

The restatements above have consequential amendments to the amounts disclosed in note 4 Segment Reporting, note 5 Operating Profit/(loss) and note 18 Goodwill and Other 
Intangible assets, note 11 Tax (charge)/ credit, note 26 Deferred Tax and note 33 Notes to the Consolidated Cash Flow Statement. 

Kin + CartaBuilding a world that works better for everyone.Financial StatementsConsolidated statement of  
changes in equity

Consolidated balance sheet 

Company number 01552113

196

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Balance at 1 August 2020

16,876

82,316

(68)

(163)

1,797

1,908

85,790

(42,954)

59,712

Change of accounting policy (net of 
tax) (Note 2.(x))**

Restated total equity as at 1 August 
2020

Profit for the year

Other comprehensive (expense)/
income

Total comprehensive income

Shares issued to settle 
consideration for acquisitions

Shares issued to settle employee 
share options

Recognition of share-based 
contingent consideration deemed 
as remuneration

Hyperinflation revaluation

Purchase of own shares

Settlement of share-based payment 
using own shares

Recognition of share-based 
payments

Tax on share-based payments

–

–

–

–

–

–

–

(507)

(507)

16,876

82,316

(68)

(163)

1,797

1,908

85,790

(43,461)

59,205

–

–

–

–

–

–

360

4,197

19

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(59)

59

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(2,919)

(129)

1,881

–

–

(38)

1,944

1,220

–

–

2,778

2,778

(453)

(453)

(453)

(453)

14,476

17,254

14,023

16,801

–

–

–

128

–

–

–

–

1,278

–

1,638

(129)

110

–

1,881

128

(59)

–

–

–

1,881

128

(59)

21

(21)

–

1,944

1,220

–

–

1,944

1,220

Balance at 31 July 2021

17,255

86,513

(68)

(163)

3,756

1,583

91,621

(26,118)

82,758

Profit for the year

Other comprehensive income

Total comprehensive income

Dividends paid

Shares issued to settle 
consideration for acquisitions

Shares issued to settle employee 
share options

Purchase of own shares

Settlement of share-based payment 
using own shares

Recognition of share-based 
payments

Recognition of share-based 
contingent consideration deemed 
as remuneration

Tax on share-based payments

Hyperinflation revaluation

Reclassification to retained earnings

–

–

–

–

–

–

–

–

352

7,843

190

303

–

–

–

–

–

–

–

–

–

–

–

–

–

(5,357)

–

–

–

–

–

(17)

(5,593)

353

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(1,242)

–

–

3,118

7,593

(318)

–

–

–

3,220

3,220

–

–

–

–

–

–

–

–

176

–

–

3,220

3,220

–

9,783

14,126

23,909

9,783

17,346

27,129

(38)

(38)

7,843

–

8,195

(956)

1,098

332

(5,593)

353

3,118

7,593

(318)

176

–

–

–

–

–

–

(5,357)

5,357

(5,593)

353

3,118

7,593

(318)

176

–

Assets
Non-current assets
Property, plant and equipment
Investment property
Goodwill
Other intangible assets

Investment in joint arrangement
Retirement benefit surplus
Other non-current assets
Deferred tax assets

Current assets
Trade and other receivables
Derivative financial instruments
Income tax receivable
Cash and cash equivalents
Assets held for sale

Total assets
Liabilities
Current liabilities
Lease liabilities
Loans
Trade and other payables
Derivative financial instruments
Income tax payable
Deferred income
Deferred consideration payable
Provisions
Liabilities associated with assets held for sale

Non-current liabilities
Lease liabilities
Loans
Deferred consideration payable
Provisions
Deferred tax liabilities

Total liabilities
Net assets
Capital and reserves
Share capital
Other reserves
Retained earnings/(accumulated deficit)
Total equity

Note

15
17
18
18

19
27
20
26

20
21

20
8

16
23
22
21

24
12
25
8

16
23
12
25
26

30
32

31 July
2022
£’000

10,559
4,169
76,935
20,435

–
38,748
101
7,625
158,572

45,393
2
–
12,609
–
58,004
216,576

2,806
–
32,968
454
3,168
5,159
6,944
477
–
51,976

10,052
13,148
2,155
4,206
11,334
40,895
92,871
123,705

17,797
101,700
4,208
123,705

Restated*
31 July
2021
£’000

197197

14,027
4,438
68,372
14,548

1,080
19,267
28
3,524
125,284

36,862
13
559
44,971
7,099
89,504
214,788

2,823
1,853
30,617
–
514
6,631
–
538
7,552
50,528

12,490
62,365
1,888
829
3,930
81,502
132,030
82,758

17,255
91,621
(26,118)
82,758

* The 31 July 2021 balance sheet has been restated following a change in accounting policy on adoption of the IFRS IC’s agenda decision on configuration and customisation 
costs in a Cloud Computing Arrangement. This change in accounting policy decreased the group’s accumulated deficit by £83,000 in 2021. The impact of the change on other 

Balance at 31 July 2022

17,797

89,302

(5,325)

(163)

12,907

4,979

101,700

4,208

123,705

intangible assets is disclosed in note 18. 

*  Additional paid-in capital includes share premium, merger reserve and capital redemption reserve (note 32).
** The FY21 results have been restated following a change in accounting policy, after adopting the IFRS IC’s agenda decision on Configuration and Customisation Costs in a Cloud 

Computing Arrangement. This change in accounting policy has increased the accumulated deficit at 31 July 2021 by £424,000 (At 31 July 2020 £507,000).

These financial statements on pages 194 to 198 were approved by the board of directors on 12 October 2022 and 
signed on its behalf by

Kelly Manthey  
Chief Executive Officer 

Chris Kutsor
Chief Financial Officer

Kin + CartaBuilding a world that works better for everyone.Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
Consolidated statement of  
cash flows

Notes to the consolidated  
financial statements

198

Operating activities

Cash generated from operations

Interest paid

Income taxes paid

Net cash generated from operating activities

Investing activities

Purchase of property, plant and equipment

Proceeds on disposal of subsidiaries

Cost of acquisitions in period

Deferred consideration for acquisitions made in prior periods

Net cash generated from investing activities

Financing activities

Purchase of own shares

Proceeds from share issues

Dividends paid

Lease payments

(Decrease)/increase in bank loans and US Government Loans

Net cash (used in)/generated from financing activities

Net (decrease)/increase in cash and cash equivalents

Cash and cash equivalents at beginning of the period

Effect of foreign exchange rate changes

Cash and cash equivalents at end of the period

Year ended
31 July 2022
£’000

Restated*
Year ended
31 July 2021
£’000

12,127

(1,014)

(1,341)

9,772

(1,336)

34,269

(11,932)

–

21,001

(5,593)

332

(38)

(3,812)

(54,190)

(63,301)

(32,528)

44,971

166

12,609

10,764

(1,660)

(3,382)

5,722

(1,332)

12,630

(4,380)

(1,656)

5,262

(59)

–

–

(4,214)

15,024

10,751

21,735

24,408

(1,172)

44,971

Note

33

8

12

16

33

20

Included in the figures above are the following cash flows from discontinued operations:

Net cash (used in)/generated from operating activities

Net cash generated from investing activities

Net cash used in financing activities

Net increase in cash from discontinued operations
*Results have been restated to show a revised grouping of continuing and discontinued operations. Further details are in note 8. 

Year ended
31 July 2022
£’000

Restated*
Year ended
31 July 2021
£’000

(1,862)

34,255

(542)

31,851

7,788

12,548

(1,504)

18,832

1. General information

Kin and Carta plc is a public limited company incorporated and domiciled in the United Kingdom (“UK”) and 
registered in England and Wales under the Companies Act 2006. The address of the registered office is The Spitfire 
Building, 71 Collier Street, London, N1 9BE. The nature of the Group’s operations and its principal activities are set out 
in the “Chief Executive Officer’s” review, pages 44 to 46.

199199

Basis of preparation

The financial statements of the Company and the consolidated financial statements of the Group have been 
prepared in accordance with the UK adopted international accounting standards in conformity with the requirements 
of the Companies Act 2006 and international financial reporting standards adopted persuant to Regulation (EC) No 
1606/2002 as it applied in the European Union. These consolidated financial statements (“the financial statements”) 
are presented in Sterling as this is the currency of the primary economic environment in which the Group operates. 

The consolidated financial statements have been prepared on a historical cost basis, except for the remeasurement 
to fair value of investment property and certain financial assets and liabilities as described in the accounting policies 
below. The accounting policies have been applied consistently throughout the Group. 

The results for the year ended 31 July 2021 have been restated to reflect the results of the Incite, Edit and Relish 
businesses as discontinued operations. The statutory results column (“Statutory Results”) in the Consolidated 
Income Statement is presented after Adjusting Items, see note 7.

New accounting standards and interpretations adopted during the year

During the year the group adopted the IFRS IC’s agenda decision on configuration and customisation costs in a Cloud 
Computing Arrangement. Refer to note 2(x) for details. The Group has not early adopted any standard, interpretation 
or amendment that has been issued but is not yet effective.

At the date of authorisation of these financial statements, the following Accounting Standards and IFRCs were 
applicable to companies with a July 2022 year end. The Group has not applied these standards in the preparation of 
the consolidated financial statements and their impact on the group is considered immaterial:

•  A number of narrow-scope amendments to IFRS 3, IAS 16, IAS 37 and some annual improvements on IFRS 1, 

IFRS 9, IAS 41 and IFRS 16
 − Amendments to IFRS 3, ‘Business combinations’ update a reference in IFRS 3 to the Conceptual Framework for 

Financial Reporting without changing the accounting requirements for business combinations. 

 − Amendments to IAS 16, ‘Property, plant and equipment’ prohibit a company from deducting from the cost of 

property, plant and equipment amounts received from selling items produced while the company is preparing 
the asset for its intended use. Instead, a company will recognise such sales proceeds and related cost in profit 
or loss. 

 − Amendments to IAS 37, ‘Provisions, contingent liabilities and contingent assets’ specify which costs a 

company includes when assessing whether a contract will be loss-making. 

 − Annual improvements make minor amendments to IFRS 1, ‘First-time Adoption of IFRS’, IFRS 9, ‘Financial 

instruments’, IAS 41, ‘Agriculture’ and the Illustrative Examples accompanying IFRS 16, ‘Leases’.

The above amendments are effective from 1 January 2022. 

•  Amendment to IFRS 16, ‘Leases’ – Covid-19 related rent concessions Extension of the practical expedient 
  As a result of the coronavirus (COVID-19) pandemic, rent concessions have been granted to lessees. In May 
2020, the IASB published an amendment to IFRS 16 that provided an optional practical expedient for lessees 
from assessing whether a rent concession related to COVID-19 is a lease modification. On 31 March 2021, the IASB 
published an additional amendment to extend the date of the practical expedient from 30 June 2021 to 30 June 
2022. Lessees can elect to account for such rent concessions in the same way as they would if they were not 
lease modifications. In many cases, this will result in accounting for the concession as variable lease payments in 
the period(s) in which the event or condition that triggers the reduced payment occurs.

Kin + CartaBuilding a world that works better for everyone.Financial Statements1. General information (continued)
Going concern

2. Accounting policies
(a) Basis of consolidation

200

On 5 September 2022 the group agreed the extension of its committed GBP 85 million multicurrency revolving credit 
facility with four lender banks for a further year, to 26 September 2026. 

At 31 July 2022, the Group had drawn £13.1 million (31 July 2021: £62.4 million) on its credit facility, leaving an 
unutilised commitment of £71.9 million (2021: £22.6 million). Refer to note 23 for details. The Group had cash and cash 
equivalents of £12.6 million (2021: £45.0 million) at that date. 

The proceeds from divestments of Incite, Edit and Relish businesses generated £34 million, partially offset by 
acquisition outflows of £11.8 million related to £0.2 million for Octain, £1.8 million for Loop and £9.8 million for Melon 
Group, net of cash acquired. The resulting free cash inflow was used to pay down bank debt. As a result, we ended 
the year with a net debt position of £0.5 million compared to a net debt position of £19.2 million at 31 July 2021. 

At 31 July 2022, the ratio of net debt to Adjusted EBITDA for bank covenant purposes was 0.05 times (2021: 0.99 
times). The Group projects that it will continue to operate within covenant limits and has sufficient liquidity in both 
the base case forecast and in the severe but plausible downside scenario.

Therefore, at the time of approving the financial statements, the Directors have a reasonable expectation that the 
Company and the Group have adequate resources to continue in operational existence for the foreseeable future, a 
minimum of twelve months from the date of approval of these financial statements. Thus they continue to adopt the 
going concern basis of accounting in preparing the financial statements.

Viability statement

In order to assess the Group’s ability to continue to trade as a going concern and to be viable over the medium term, 
detailed business and cash flow forecasts covering a three-year period (“viability period”) from 1 August 2022 have 
been prepared by the Directors based on “bottom up” inputs from the individual business units. 

To assess our financial viability, we have modelled a number of sensitised scenarios to assess the financial impact 
of the principal business risks identified on pages 100 to 110 of this Annual Report. In addition to an assessment 
of the effects on debt leverage and debt volume of individual risks, a combination of all the risk impacts occurring 
simultaneously was modelled (the combined scenario) to test the results of a particularly high stress scenario. We 
have assessed the stress before and after the impact of mitigating actions, which are under the control of the Group, 
and which would be taken in such a scenario.

The covenants and headroom on the facility were reforecasted based on each scenario. 

Conclusion

Taking into account the base forecast for the business over the three year period ending 31 July 2025, the adverse 
financial impact of events linked to the principal risks identified for the Group and the mitigating actions under 
its control, the Group should be able to continue to operate within the bank credit facilities available to it and the 
covenants under which it operates if any of the events associated with identified risks came to pass, or if all of them 
occurred simultaneously, under the assumptions we applied.

Overall, the Directors consider the Group well-placed to manage its business risks successfully, having taken into 
account the current economic outlook, the possible consequences of principal risks facing the business in severe 
but plausible scenarios, and the effectiveness of any mitigating actions on the Group’s profitability and liquidity.

On the basis of these and other matters considered and reviewed by the Board during the year, the Directors have 
reasonable expectations that the Group will be able to continue in operation and meet its liabilities as they fall due 
over the three-year period ending 31 July 2025.

The consolidated financial statements incorporate the financial statements of the Company and entities controlled 
by the Company (its subsidiary undertakings) for each period. Control is achieved where the Company has the power 
to govern the financial and operating policies of an investee entity so as to obtain benefits from its activities.

201201

Where necessary, adjustments are made to the results of subsidiaries to bring their accounting policies into line with 
those of the Group. All intra-Group transactions, balances, income and expenses are eliminated on consolidation.

The Group had joint arrangements during the period. A joint arrangement is an arrangement over which the Group 
and one or more third parties have joint control. These joint arrangements are in turn classified as:

• 

 Joint ventures whereby the Group has rights to the net assets of the arrangement, rather than rights to its assets 
and obligations for its liabilities; and

•  Joint operations whereby the Group has rights to the assets and obligations for the liabilities relating to the 

arrangement.

The consolidated financial statements include the Group’s share of results of its joint venture on an equity 
accounting method. See the Joint Arrangements accounting policy note below for details.

(b) Adjusting Items

Statutory results (“Statutory Results”) presented in the Consolidated Income Statement include Adjusting Items.

Income statement items are presented in the middle column under the heading “Adjusting Items” where they do 
not form part of the underlying trading activities of the Group or, in the opinion of the Directors, their separate 
presentation enhances understanding of the financial performance of the Group. 

The results, excluding Adjusting Items, are presented in the Consolidated Income Statement under the heading 
“Adjusted Results”, in order to provide a consistent and comparable view of the performance of the Group. 

Furthermore, the Adjusted Results are aligned to the Group’s strategy and are used to measure the financial 
performance of the Group’s businesses and are the basis for remuneration. Further details can be found under the 
Adjusted Performance Measure section and note 7.

Items included as Adjusting Items are as follows:

Costs related to acquisitions

The Group has grown both organically with the development of new operating subsidiaries and through acquisition. 
However, there is significant inconsistency between the accounting treatment of the goodwill and intangibles 
associated with the acquisition of businesses and those generated internally. On an unadjusted basis, a business 
acquired under IFRS 3 would report substantially lower operating profits and a lower return on capital than the 
businesses that have been developed by the Group, thus making comparison of performance of the group and 
segment difficult.

Therefore, the following items are recorded as Adjusting Items to provide a more realistic and comparable view of the 
group and enhance the clarity of the performance of the Group to readers of the accounts:

(i)  Amortisation charges related to intangible assets identified through acquisition accounting;

(ii)  Expenses related to contingent consideration required to be treated as remuneration for acquired businesses;

(iii)  Charges and credits arising from the re-estimation of deferred consideration payable in respect of 

acquisitions; and

(iv)  Charges related to the acquisition and integration of businesses or the setting up of new subsidiaries (see 

integration costs below).

These items are shown as part of separate captions within operating profit on the face of the income statement. 

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements2. Accounting policies (continued)
St Ives Defined Pension Benefit Scheme income/expense

202

The Scheme was closed to new entrants in April 2002 and to the accrual of future benefits in August 2008. Given 
the substantial change in the composition of the Group over the last eight years, with a significant number of 
site closures and disposals of businesses that employed Scheme members, only two scheme members were still 
employed by the Group at 31 July 2022, representing less than 0.1% of the total Scheme membership. After the 
closure of the Scheme, all the in-service members at that time were transferred to a defined contribution scheme. 
Payments to the defined contribution scheme are expensed to the Consolidated Income Statement and are treated 
as part of Adjusted Results and not as an Adjusting Item. Therefore, the Group classifies the income/(expense) 
relating to the Scheme as an Adjusting Item.

Restructuring and other costs

•  Redundancies, restructuring costs and empty property costs
Redundancies and restructuring costs that are non-recurring in the individual businesses, and that in aggregate are 
significant in size, are recorded as Adjusting Items. Careful consideration is applied by management in assessing 
whether these costs relate to the restructure of a business within the Group or redundancies in the normal course 
of business, which are not treated as Adjusting Items. Redundancies and restructuring costs related to the closure 
or disposal of a site are recorded within this caption. Empty property costs comprise expenses relating to the 
maintenance and security of leasehold property or property owned by the Group, from which no ongoing activity 
takes place (further details surrounding empty property costs can be found below). The costs do not relate to the 
ongoing trading activities of the Group and are, therefore, recorded as Adjusting Items.

•  Operating results of a site arising after a formal decision on its closure 
Operating results from non-continuing sites, where that site does not meet the definition of a discontinued operation 
under IFRS 5 – Non Current Assets Held for Sale and Discontinued Operations include revenue, operational and 
overhead expenses incurred after a formal decision on a site’s closure has been taken. These items also include 
settlement of onerous leases, costs related to the transfer of assets and professional fees related to closure of the 
site. These items exclude the costs of redundancies and restructuring, which relate to sites from which ongoing 
trading activities take place. The above items are recorded as Adjusting Items on the basis that they do not form part 
of the on-going trading activities of the Group.

•  Non-cash impairment charges related to goodwill and other assets 
Impairment charges related to non-current assets are non-cash items which do not occur in the normal course of 
business and tend to be significant in size and irregular in nature. The presentation of this item as an Adjusting Item 
further enhances the understanding of the ongoing trading performance of the Group.

•  Customer litigation costs
Customer litigation costs include legal costs in defence of claims from customers involving material disputes and any 
related insurance recovery. The costs and potential insurance recovery are considered one-off in nature and material, 
and are recorded as Adjusting Items.

•  Corporate structure simplification costs 
Corporate structure simplification costs include the costs of placing dormant companies into liquidation and 
preparing targeted companies for liquidation. The costs are considered one off in nature and material, therefore, have 
been recorded as Adjusting Items. 

•  Gain or loss associated with disposal of trade, subsidiaries or assets 
The gain or loss on disposal of trade, subsidiaries or assets tends to be significant in size and irregular in nature. The 
disposal of property, plant and equipment is primarily associated with closed sites or businesses that have been 
disposed of by the Group. Therefore, the gain or loss on the disposal of these assets is treated as an Adjusting Item. 

Gains or losses on business as usual (normal course of business) disposals are not considered adjusting events.

When reviewing these items, the Directors considered the guidelines issued by the Financial Reporting Council 
(“FRC”) and the European Securities and Markets Authority (“ESMA”).

203203

2. Accounting policies (continued)

A reconciliation of Statutory Results to Adjusted Results can be found in the Consolidated Income Statement. Further 
details relating to the Adjusting Items are available in note 7.

(c) Revenue recognition

Revenue from supply of goods and services is measured at the fair value of consideration received or receivable, and 
comprises amounts receivable for goods and services, net of trade discounts, up-front payments, VAT and other 
sales-related taxes. 

Revenue is recognised once contractual performance obligations have been delivered, in accordance with the terms 
of the contractual agreement. Contracts can have a single or series of different deliverables and, over time, revenue is 
recognised as each contractual obligation is satisfied. Discounts and other incentives are recognised over the period 
of the contracts to which they relate.

For services performed on an over-time basis, e.g. where the terms of the contract have provision for licensing 
the product on a subscription basis, revenue is recognised evenly over the period of contractual term as the 
performance obligations are satisfied evenly over the term of subscription. Generally, the performance obligations are 
satisfied over time as service is rendered. 

For services that are linked to delivering of goods to fulfil the contract, revenue is recognised when the goods are 
delivered, in line with meeting the contractual and performance obligations. The goods can be delivered in full or in 
part quantities.

For performance obligations that are satisfied over time, the Group uses either input or output methods, to measure 
progress for each performance obligation, depending on the particular arrangement. In the majority of cases, 
relevant output measures such as the completion of project milestones set out in the contract are used to assess 
proportional performance. Where this is not the case, then an input method based on costs incurred to date is used 
to measure performance. The primary input of substantially all work performed is represented by staff costs. As a 
result of the relationship between labour and cost there is normally a direct correlation between costs incurred and 
the proportion of the contract performed to date. 

Typically, customers are not entitled to refunds across the Group, the above methods are deemed to be appropriate 
in identifying the point of transfer of goods and services for revenue recognition.

Payment terms for customer payments across the Group vary, with the majority of terms being 60 to 90 days. 
In some exceptional circumstances, the Group amend payment terms to between zero and 30 days. The Group 
generally is paid by customers in arrears for its services; however, some work is invoiced in advance. 

Net revenue:

Net revenue is calculated as revenue less project-related costs as shown in the Consolidated Income Statement. 
Project-related costs comprise primarily third-party pass-through expenses and direct costs attributable to a 
project. These costs typically include amounts payable to external suppliers where they are engaged, at the Group’s 
discretion, to perform a specific part of the performance obligation under a contract with the client, other than the 
costs of certain freelance contractors and agency staff. Cost of service includes the costs of direct employed staff, 
freelance contractors and agency staff who are engaged in the delivery of performance obligations under client 
contracts.

Accrued and deferred income:

Accrued income is a contract asset and is recognised when a performance obligation has been satisfied but has not 
yet been billed. Contract assets are transferred to receivables when the right to consideration is unconditional and 
billed per the terms of the contractual agreement.

In certain cases, payments are received from customers prior to satisfaction of performance obligations and 
recognised as deferred income on the Group’s Consolidated Balance Sheet. These balances are considered contract 
liabilities and are typically related to prepayments for third-party pass-through expenses and direct costs that are 
incurred shortly after billing.

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements2. Accounting policies (continued)
(d) Investment properties

204

Investment properties are properties that are held to earn rental income and are stated at cost less accumulated 
depreciation. 

Depreciation is charged on buildings at between 2% and 4% per annum, so as to write off the cost or valuation of 
assets over their estimated useful lives, using the straight-line method. Land, which is part of investment properties, 
is not depreciated. 

An investment property is derecognised upon disposal or when the investment property is permanently withdrawn 
from use and no future economic benefits are expected from the disposal. Any gain or loss arising on derecognition 
of the property (calculated as the difference between the net disposal proceeds and the carrying amount of the 
asset) is included in the Consolidated Income Statement in the period in which the property is derecognised. 

(e) Intangible assets
Goodwill

Goodwill arising on the acquisition of a subsidiary represents the excess of the cost of the acquisition over the net 
fair value of the identifiable assets, liabilities and contingent liabilities of the subsidiary at the date of the acquisition. 
Fair value is finalised within 12 months of the date of the acquisition. The goodwill arising on acquisition is allocated 
to the group of cash-generating units (“CGU”) that are expected to benefit from the synergies of the combination. 
A cash-generating unit represents the lowest level at which goodwill is monitored by the Group’s Board of Directors 
for internal management purposes. Goodwill is not amortised but reviewed for impairment annually in accordance 
with the impairment of goodwill policy set out in note 2. Goodwill impairment is recorded in a separate line within 
operating profit in the Consolidated Income Statement.

Other intangible assets – customer relationships 

Customer relationships identified as separable intangible assets in the context of business combinations are 
capitalised at their fair value at the date of acquisition. They are amortised over their estimated useful lives, which is 
generally two to ten years. 

Other intangible assets – proprietary techniques

Proprietary techniques identified as separable intangible assets in the context of business combinations are 
capitalised at their fair value at the date of acquisition. They are amortised over their estimated useful life which is 
generally three to ten years.

Other intangible assets – trademarks

Trademarks identified as separable intangible assets in the context of business combinations are capitalised at  
their fair value at the date of acquisition. They are amortised over their estimated useful lives, which is generally two 
to ten years. 

2. Accounting policies (continued)
(f) Property, plant and equipment

Freehold buildings

Long leases

Plant and machinery

Fixture, fittings and equipment

Motor vehicles

2–4%

Period of lease

10–33.3%

10–33.3%

20–25%

205205

An item of property, plant and equipment is derecognised upon disposal or when no future economic benefits are 
expected to arise from the continued use of the asset. The gain or loss arising on the disposal or scrappage of an 
asset is determined as the difference between the sales proceeds and the carrying amount of the asset and is 
recognised in the Consolidated Income Statement.

(g) Impairment of property, plant, equipment and intangible assets excluding goodwill

At each balance sheet date, the Group reviews the carrying amounts of its property, plant and equipment and 
intangible assets to determine whether there is any indication that those assets have suffered any impairment loss.

If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the 
impairment loss (if any).

Where the asset does not generate cash flows that are independent from other assets, the Group estimates the 
recoverable amount of the cash-generating unit to which the asset belongs.

The recoverable amount is the higher of fair value less costs to sell and value-in-use. In assessing value-in-use, the 
estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current 
market assessment of the time value of money and the risks specific to the assets for which the estimates of future 
cash flows have not been adjusted.

Fair value less costs to sell is determined by the arm’s length sale price between knowledgeable willing parties less 
costs of disposal.

If the recoverable amount of an asset (or cash-generating unit) is estimated to be less than its carrying amount, the 
carrying amount of the asset (cash-generating unit) is reduced to its recoverable amount. An impairment loss is 
recognised immediately as an expense in the Consolidated Income Statement and is recorded within administrative 
expenses.

Where an impairment loss subsequently reverses, the carrying amount of the asset (cash-generating unit) is 
increased to the revised estimate of its recoverable amount, but only in so far as the increased carrying amount does 
not exceed the carrying amount that would have been determined had no impairment loss been recognised for the 
asset (cash-generating unit) in prior periods. 

Other intangible assets – computer software

(h) Impairment of goodwill

Computer software that is not integral to an item of property, plant or equipment is classified as an intangible 
asset and is held on the Consolidated Balance Sheet at cost less amortisation and impairments. These assets are 
amortised over their estimated useful lives, which is generally two to five years.

All intangible assets with finite lives are amortised on a straight-line basis. Intangible assets amortisation is 
recognised immediately as an expense in the Consolidated Income Statement. Amortisation of intangibles arising in 
the context of an acquisition is recorded on a separate line within operating profit. Amortisation of other intangibles 
is recorded within Administrative expenses. 

The recoverable amount of the group of cash-generating units, to which goodwill has been allocated, is tested for 
impairment annually on a consistent date during each financial period, or more frequently when such events or 
changes in circumstances indicate that it may be impaired. If the recoverable amount of the cash-generating unit is 
less than the carrying amount of the unit, the impairment loss is allocated first to reduce the carrying amount of any 
goodwill allocated to the unit and then to the other assets of the unit pro-rata on the basis of the carrying amount of 
each asset in the unit. 

Any impairment is recognised immediately in the Consolidated Income Statement. Impairments of goodwill are not 
subsequently reversed.

On disposal of a cash-generating unit, the attributable amount of goodwill is included in the determination of the 
gain or loss on disposal.

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements2. Accounting policies (continued)
(i) Tax

The tax expense in the Consolidated Income Statement comprises tax currently payable and deferred tax.

206

The tax currently payable is based on the taxable profit for the period. Taxable profit differs from net profit as 
reported in the Consolidated Income Statement because it excludes items of income and expense that are taxable 
or deductible in other periods and it further excludes items that are never taxable or deductible. The Group’s 
liability for current tax is calculated using tax rates that have been enacted or substantively enacted at the balance 
sheet date.

Deferred tax is recognised on differences between the carrying amounts of assets and liabilities in the accounts and 
the corresponding tax bases used in the computation of taxable profit, and is accounted for using the balance sheet 
liability method. 

Deferred tax liabilities are generally recognised for all taxable temporary differences and deferred tax assets are 
recognised to the extent that it is probable that taxable profits will be available, against which deductible temporary 
differences can be utilised. Such assets and liabilities are not recognised if the temporary differences arise on non-
deductible goodwill or from the initial recognition (other than business combinations) of other assets or liabilities in a 
transaction that affects neither the tax profit nor the accounting profit. 

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries, except 
where the Group is able to control the reversal of the temporary difference and it is probable that the temporary 
difference will not reverse in the foreseeable future.

The carrying amount of deferred tax assets is reviewed at each balance sheet date and is reduced to the extent that 
it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered. 

Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the 
asset is realised. Deferred tax is charged or credited in the Consolidated Income Statement, except when it relates 
to items charged or credited in other comprehensive income, in which case the deferred tax is also dealt with in the 
Consolidated Statement of Comprehensive Income or when it relates to items that are charged or credited to the 
Consolidated Statement of Comprehensive Income or directly to the Consolidated Statement of Changes in Equity.

Deferred tax assets and liabilities are offset when there is a legally enforceable right to offset current assets against 
current liabilities and when they relate to income taxes levied by the same taxation authority and the Group intends 
to settle its current tax assets and liabilities on a net basis. 

Current tax and deferred tax are recognised in the Consolidated Income Statement, except when they relate to 
items that are recognised in the Consolidated Statement of Comprehensive Income or directly to the Consolidated 
Statement of Changes in Equity. Where current tax or deferred tax arises from the initial accounting for a business 
combination, the tax effect is included in the accounting for the business combination.

(j) Provisions

Provisions are recognised when the Group has a present obligation as a result of a past event, it is probable that the 
Group will be required to settle the constructive or legal obligation, and its value can be reliably estimated. When a 
provision needs to be released, the provision is taken back to the Consolidated Income Statement within the line 
item where it was initially booked. Provisions are discounted to present value using a risk-free rate where the impact 
of discounting is deemed to be immaterial.

Provisions for repairs

Provisions for repairs are made where the Group is committed under the terms of the lease to make repairs to 
leasehold property. The provision is made for the estimated cost over the period of the lease.

2. Accounting policies (continued)
(k) Foreign currencies

The individual financial statements of each Group company are presented in the currency of the primary economic 
environment in which it operates (its functional currency). For the purpose of the consolidated financial statements, 
the results and financial position of each Group company are expressed in Sterling, which is the functional currency 
of the Company, and the presentation currency for the consolidated financial statements.

207207

Transactions in foreign currencies other than Sterling are translated at the exchange rate ruling at the date of 
the transaction. Monetary assets and liabilities denominated in foreign currencies at the balance sheet date are 
translated to Sterling at the exchange rate ruling at that date.

Exchange differences are recognised in the Consolidated Income Statement in the period in which they arise 
except for:

•  exchange differences on transactions entered into to hedge certain foreign currency risks; and

•  exchange differences on monetary items receivable from, or payable to, a foreign operation for which settlement 

is neither planned nor likely to occur in the foreseeable future (therefore, forming part of the net investment in the 
foreign operation), which are recognised initially in the Consolidated Statement of Comprehensive Income and 
reclassified to the Consolidated Income Statement on disposal or partial disposal of the net investment.

Foreign currency differences arising on translation or settlement of monetary items are recognised in the 
Consolidated Income Statement. 

The results of overseas subsidiaries with functional currencies other than Sterling are translated into Sterling at the 
average rate of exchange ruling in the period. The average exchange rate for each functional currency is calculated as 
an average of the Sterling exchange rate ruling at the end of each monthly period. 

Non-monetary assets and liabilities that are measured in terms of historical cost in a foreign currency are translated 
using the exchange rate at the date of the transaction and not retranslated at each period end. Non-monetary assets 
and liabilities denominated in foreign currencies that are stated at fair value are translated to Sterling at exchange 
rates ruling at the date the fair value was determined. Exchange gains and losses arising on the retranslation of non-
monetary assets and liabilities are recognised directly in a separate component of the Consolidated Statement of 
Comprehensive Income. 

Goodwill and fair value adjustments arising on the acquisition of a foreign operation are treated as assets and 
liabilities of the foreign operation and translated at the period-end closing rate.

(l) Financial instruments

Financial assets and financial liabilities are recognised in the Consolidated Balance Sheet when the Group becomes a 
party to the contractual provisions of the instrument.

The Group classifies its financial instruments in the following categories:

Financial instrument category

Trade and other receivables

Cash and cash equivalents

Trade and other payables

Derivative financial instruments

Deferred consideration payable

Bank borrowings

Note

20

20

22

21

12

23

Measurement

Amortised cost

Amortised cost

Amortised cost

Fair value through profit and loss

Fair value through profit and loss

Amortised cost

Fair value 
measurement 
hierarchy*

N/A

N/A

N/A

2

3

N/A

Provisions for reorganisation and onerous leases

*The fair value measurement hierarchy is only applicable for financial instruments measured at fair value.

Provisions for restructuring costs and onerous lease costs are recognised when the Group has a detailed formal 
plan for the restructuring that has been communicated to affected parties or onerous contracts related to closed/
discontinued operations. 

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements2. Accounting policies (continued)

2. Accounting policies (continued)

Fair value measurements, where applicable, are categorised into Level 1, 2 or 3 based on the degree to which 
the inputs to the fair value measurements are observable and the significance of the inputs to the fair value 
measurement in its entirety, which are described as follows: 

208

•  Level 1 inputs are quoted prices (unadjusted) in active markets for identical assets or liabilities that the Group can 

access at the measurement date;

•  Level 2 inputs are inputs, other than quoted prices included within Level 1, that are observable for the asset or 

liability, either directly or indirectly; and

•  Level 3 inputs are unobservable inputs for the asset or liability. 

The Group’s primary categories of financial instruments are listed below:

Trade and other receivables

All trade receivables held by the Group are financial assets held within a business model whose objective is to hold 
financial assets in order to collect the contractual cash flows. Trade receivables are initially recognised at fair value 
and will subsequently be measured at amortised cost less allowances for impairment.

The Group recognises a loss allowance for expected credit losses (“ECL”) on trade receivables and contract assets. 
The amount of expected credit losses is updated at each reporting date to reflect changes in credit risk since initial 
recognition of the respective financial instrument. The Group recognises expected credit losses for trade receivables 
and contract assets. The expected credit losses on these financial assets are estimated using a provision matrix 
based on the Group’s historical credit loss experience, adjusted for factors that are specific to the debtors.

Cash and cash equivalents

Cash and cash equivalents comprise cash on hand and demand deposits, together with other short-term, highly 
liquid investments maturing within 90 days from the date of acquisition that are readily convertible into known 
amounts of cash and which are subject to an insignificant risk of changes in value.

Bank borrowings

Interest-bearing bank loans and overdrafts are recorded as the proceeds receivable, net of direct issue costs. 
Finance charges are accounted for on an accruals basis in the Consolidated Income Statement using the effective 
interest rate method and are included in creditors to the extent that they are not settled in the period in which 
they arise.

Other long-term financial assets

Unlisted shares held by the Group are classified as being other long-term financial assets and are stated at fair value. 
Fair values of unlisted shares are calculated with reference to exit price. Gains or losses arising from changes in fair 
value are recognised directly in equity, until the security is disposed of or is determined to be impaired, at which time 
the cumulative gain or loss previously recognised in equity is included in the Consolidated Income Statement for the 
period. 

The Group holds investments in equity instruments and has made the irrecoverable designation to measure these at 
fair value through other comprehensive income (“FVTOCI”) as they are not held for trading. 

Trade and other payables

Trade payables are not interest bearing and are stated at their nominal value.

Derivative financial instruments and hedge accounting

The Group’s activities expose it primarily to the financial risks of changes in foreign currency exchange rates and 
interest rates.

The Group uses derivative financial instruments to hedge its exposure to foreign exchange for the purchase of 
subsidiaries, goods and services denominated in foreign currencies and the sale of goods and services similarly 
denominated.

The use of financial derivatives is governed by the Group’s policies approved by the Board of Directors, which provide 
written principles on the use of financial derivatives consistent with the Group’s risk management strategy. The 
Group does not hold or issue derivative financial instruments for speculative purposes.

Changes in the fair value of derivative financial instruments that are designated and effective as cash flow hedges of 
forecast transactions are recognised directly in equity and the ineffective portion is recognised immediately in the 
Consolidated Income Statement.

If the cash flow hedge of a firm commitment or forecast transaction results in the recognition of an asset or 
liability, then, at the time the asset or liability is recognised, the associated gains and losses on the derivative that 
had previously been recognised in equity are included in the initial measurements of the asset or liability. For the 
hedges that do not result in the recognition of an asset or liability, amounts deferred in equity are recognised in the 
Consolidated Income Statement in the same period as gains or losses are recognised on the hedged item.

209209

The gain or loss on hedging instruments relating to the effective portion of a net investment hedge is recognised 
in equity and the ineffective portion is recognised immediately in the Consolidated Income Statement. Gains or 
losses accumulated in equity are included in the Consolidated Income Statement when the foreign operations are 
disposed of.

Hedge accounting is discontinued when the hedging instrument expires or is sold, terminated, or exercised, or no 
longer qualifies for hedge accounting.

At that time, any cumulative gain or loss on the hedging instrument recognised in equity is retained in equity until 
the forecast transaction occurs. If a hedge transaction is no longer expected to occur, the net cumulative gain or 
loss previously recognised in equity is included in the Consolidated Income Statement for the period. Derivatives 
embedded in other financial instruments or other host contracts are treated as separate derivatives when their risks 
and characteristics are not closely related to those of their host contracts and the host contracts are not carried at 
fair value with unrealised gains or losses reported in the Consolidated Income Statement.

Those derivatives that are not designated as hedges are classified as held for trading and gains and losses on those 
instruments are recognised immediately in the Consolidated Income Statement. A derivative with a positive fair value 
is recognised as a financial asset whereas a derivative with a negative fair value is recognised as a financial liability.

Deferred/contingent consideration payable 

Deferred/contingent consideration payable and consideration required to be treated as remuneration in respect 
of acquired businesses are typically determined based on a multiple of future incremental EBITDA, and the related 
amounts are based on forecasts that have been derived from the most recent budgets and forecasts. Any change in 
the fair value of the outcome is recognised in the Consolidated Income Statement as an Adjusting Item. The deferred 
consideration payable and accrued contingent consideration required to be treated as remuneration are recognised 
as financial liabilities, where amounts are expected or required to be cash settled. Where amounts are settled by 
future issuance of Kin and Carta plc shares, amounts required to settle the liability are recorded in equity.

The Directors consider that the carrying value of all financial assets and liabilities is approximately equal to their 
fair value, except for investment properties, which are recorded at amortised cost. The fair value of these assets is 
disclosed in note 17.

(m) Retirement benefits

The Group operates both defined benefit and defined contribution schemes for its employees. Payments to the 
defined contribution schemes are expensed to the Consolidated Income Statement as they fall due.

For the St Ives Defined Benefit Pension Scheme (the “Scheme”) full actuarial calculations are carried out every 
three years using the projected unit credit method and updates are performed for each financial period end. 
Actuarial gains and losses are recognised in full in the period in which they occur. They are recognised outside the 
Consolidated Income Statement and presented in the Consolidated Statement of Comprehensive Income.

The retirement benefit obligation recognised in the Consolidated Balance Sheet represents the present value of the 
defined benefit obligations and as reduced by the fair value of the Scheme’s assets.

Any asset resulting from this calculation is recognised in the Consolidated Balance Sheet, as the Group has an 
unconditional right to a refund of any surplus in the defined benefit pension scheme at the end of the Scheme’s 
duration.

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements2. Accounting policies (continued)

2. Accounting policies (continued)

Past service cost is recognised at the earlier of when the planned amendment or curtailment occurs and when the 
entity recognises related restructuring costs or termination benefits.

210

Given the closure of the Scheme and the change in the composition of the Group, the Board has concluded that 
the Scheme’s income and expenses do not relate to the underlying trading activities of the Group. Furthermore, 
the underlying assumptions used in the Scheme’s valuation are determined by reference to external market data 
(notably discount and inflation rates) that are outside the Group’s control and can vary significantly between 
periods. The Group’s accounting policy is, therefore, to record the income and expenses related to the Scheme as an 
Adjusting Item.

Defined benefit income and expenses are split into four categories:

At transition, the lease liabilities were measured at the present value of the remaining lease payments using the 
Group’s incremental borrowing rate of 5% as at 1 August 2019. The right-of-use assets were measured at their 
carrying amount as if IFRS 16 had been applied since the commencement date, discounted using the lessee’s 
borrowing rate at 1 August 2019. The Group used the following practical expedients when applying IFRS 16:

•  Adjusted the right-of-use assets for any onerous lease provisions immediately before the date of initial 

application rather than perform an impairment review;

•  Applied the exemption not to recognise a right-of-use asset or lease liability for leases of low value or with lease 

terms with less than 12 months remaining at 1 August 2019; and

•  Excluded initial direct costs from measuring the right-of-use asset at the date of initial application.

211211

•  gains and losses on curtailments and settlements and costs incurred in the running of the Scheme;

Changes in accounting policy for leases

•  net pension finance charge;

•  past service costs including Guaranteed Minimum Pension (“GMP”) costs; and

• 

remeasurement of gains and losses.

The Group presents the first three components of the Scheme’s costs within Adjusting Items in its Consolidated 
Income Statement and the remeasurement costs within the Consolidated Statement of Comprehensive Income. 
The GMP costs reflect further adjustment in the current year following a granular member-by- member review in the 
current year and, in the prior year, an adjustment to reflect the impact of GMP adjustment in respect of members 
who transferred out of the scheme.

(n) Share-based payments

The Group makes equity-settled share-based payments to certain employees, which are measured at fair value at 
the date of the grant. The fair value determined at the grant date of the equity-settled share-based payments is 
expensed on a straight-line basis over the vesting period, based on the Group’s estimate of shares that will eventually 
vest. At each balance sheet date, the Group revises its estimate of the number of equity instruments expected 
to vest as a result of the effect of non-market-based vesting conditions. The impact of the revision of the original 
estimates, if any, is recognised in the Consolidated Income Statement such that the cumulative expense reflects the 
revised estimate, with a corresponding adjustment to the Statement of Change in Equity reserves. The fair value of 
share options issued is measured using a binomial model, for the effects of non-transferability, exercise restrictions 
and behavioural considerations.

SAYE and ESPP share options granted to employees are treated as cancelled when employees cease to contribute to 
the scheme. This results in accelerated recognition of the expenses that would have arisen over the remainder of the 
original vesting period.

The cumulative expense is reversed when an employee in receipt of the share options terminates service prior to 
the completion of vesting period. Where the terms of an equity-settled award are modified on termination of the 
employment, the total fair value of the share-based payments is recorded in the Consolidated Income Statement.

(o) Employee Share Ownership Plan (“ESOP”)

As the Group is deemed to have control of its ESOP trust, it is included in the consolidated Group financial 
statements. The ESOP’s assets and liabilities are included on a line-by-line basis in the Group financial statements. 
The ESOP’s investment in the Group’s shares is deducted from equity in the Consolidated Balance Sheet as if they 
were treasury shares and presented in the ESOP reserve. 

(p) Leases

The Group applied IFRS 16 with a date of initial application of 1 August 2019. IFRS 16 requires lessees to account for all 
leases on the balance sheet, recognising a right-of-use asset and a lease liability at the lease commencement date. 
As a lessee, the Group previously classified leases as operating or finance leases based on its assessment of whether 
the lease transferred substantially all the risks and rewards of the ownership of the asset to the Group. Under IFRS 
16, the Group recognised a right-of-use asset and lease liability i.e. all leases are recognised on the Consolidated 
Balance Sheet.

The Group leases a number of offices and equipment, and rental contracts typically run for fixed periods of three to 
eleven years. Lease terms are negotiated on an individual basis and contain a wide range of terms and conditions. 
The lease agreements do not impose any covenants, but leased assets cannot be used as security for borrowing 
purposes.

For any new contracts entered into on or after 1 August 2019, the Group considers whether a contract is, or contains, 
a lease. A lease is defined as “a contract, or part of a contract, that conveys the right to use an asset (the underlying 
asset) for a period of time in exchange for consideration”. To apply this definition, the Group assesses whether the 
contract meets the following criteria:

•  The contract contains an identified asset, which is either explicitly identified in the contract or implicitly specified 

by being identified at the time the asset is made available to the Group; 

•  The Group has the right to obtain substantially all of the economic benefits from use of the identified asset 

throughout the period of use, considering its rights within the defined scope of the contract; and 

•  The Group has the right to direct the use of the identified asset throughout the period of use.

At the lease commencement date, the Group recognises the lease as a right-of-use asset and a corresponding 
liability in the balance sheet. The right-of-use asset is measured at cost, which is made up of the initial measurement 
of the lease liability, any initial direct costs incurred by the Group, an estimate of any restoration costs at the end 
of the lease and any lease payments made in advance of the lease commencement date (net of any incentives 
received).

The Group depreciates the right-of-use assets on a straight-line basis from the lease commencement date to the 
earlier of the end of the useful life of the right-of-use asset or the end of the lease term. The Group also assesses the 
right-of-use asset for impairment when such indicators exist.

At the commencement date, the Group measures the lease liability at the present value of the lease payments 
unpaid at that date, discounted using the interest rate implicit in the lease if that rate is readily available, or the 
Group’s incremental borrowing rate. Subsequent to initial measurement, the liability will be reduced for payments 
made and increased for interest.

Each lease payment is allocated between the reduction of the lease liability and finance cost. The finance cost is 
charged to the Consolidated Income Statement over the lease period so as to produce a constant periodic rate of 
interest on the remaining balance of the liability for each period.

Payments associated with short-term leases and leases of low-value assets are recognised on a straight-line basis 
as an expense in the Consolidated Income Statement. Short-term leases are leases with a term of 12 months or less. 
Extension and termination options are included in a number of property leases across the Group. These options are 
used to maximise operational flexibility in terms of managing contracts. In determining the lease term, management 
considers all facts and circumstances that create an economic incentive to exercise an extension option, or not 
exercise a termination option. Extension options (or periods after termination options) are only included in the lease 
term if the lease is reasonably certain to be extended (or not terminated).

Leases that do not meet the criteria under IFRS 16 leases are classified as either short-term or low value leases. 
Rental costs under these leases are charged to the Consolidated Income Statement in equal amounts over the terms 
of the lease. In the event that lease incentives are received to enter into these leases, such incentives are recognised 
as a liability. The aggregate benefit of incentives is recognised as a reduction of rental expense on a straight-line 
basis over the lease term.

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements2. Accounting policies (continued)
(q) Business combinations

212

Acquisitions of subsidiaries and businesses are accounted for using the acquisition method. The consideration for 
each acquisition is measured at the aggregate of the fair values (at the date of exchange) of assets given, liabilities 
incurred or assumed by the Group, together with the equity instruments equivalent to the mid-market share price 
on the date of completion, in exchange for control of the acquiree. Acquisition-related costs are recognised in the 
Consolidated Income Statement as incurred. 

Where applicable, the consideration for the acquisition includes any asset or liability resulting from a contingent 
consideration arrangement, measured at its acquisition date fair value. Subsequent changes in such fair values are 
adjusted against the cost of acquisition where they qualify as measurement period adjustments (see below). All 
other subsequent changes in the fair value of contingent consideration classified as an asset, liability or equity are 
accounted for in accordance with relevant IFRSs.

Contingent amounts payable to selling shareholders who continue to be employed by the Group, but which is 
automatically forfeited upon termination of employment, is classified as remuneration for post-combination services 
and is recorded in the Consolidated Income Statement. The contingent payment is satisfied in cash and equity 
instruments equivalent to the mid-market share price on the date of the consideration payable. 

The cash-settled contingent amounts treated as remuneration for post-combination services is recognised 
in accordance with IAS 19 Employee Benefits and has been recorded as deferred consideration payable in the 
Consolidated Balance Sheet. At each balance sheet date, the Group revises its estimate for the contingent amounts 
payable that is to be settled in cash. The impact of the revision, if any, is recognised in the Consolidated Income 
Statement such that the cumulative expense reflects the revised estimate, with a corresponding adjustment to the 
Consolidated Balance Sheet.

The equity-settled contingent amounts payable treated as remuneration for post-combination services is 
recognised in accordance with IFRS 2 Share-based Payments, and is recorded in equity reserves. Further details 
can be found in the share-based payments accounting policy. At each balance sheet date, the Group revises its 
estimate of the consideration payable that is to be settled in shares. The impact of the revision, if any, is recognised 
in the Consolidated Income Statement such that the cumulative expense reflects the revised estimate, with a 
corresponding adjustment to equity reserves.

The acquiree’s identifiable assets, liabilities and contingent liabilities that meet the conditions for recognition under 
IFRS 3 are recognised at their fair value at the acquisition date, except that: 

•  deferred tax assets or liabilities and liabilities or assets related to employee benefit arrangements are recognised 

and measured in accordance with IAS 12 Income Taxes and IAS 19 Employee Benefits respectively;

• 

liabilities or equity instruments related to the replacement by the Group of an acquiree’s share-based payment 
awards are measured in accordance with IFRS 2 Share-based Payment; and

•  assets (or disposal groups) that are classified as held for sale in accordance with IFRS 5 Non-current Assets Held 

for Sale and Discontinued Operations are measured in accordance with that standard.

If the initial accounting for a business combination is incomplete by the end of the reporting period in which the 
combination occurs, the Group reports provisional amounts for the items for which the accounting is incomplete. 
Those provisional amounts are adjusted during the measurement period (see below), or additional assets or liabilities 
are recognised, to reflect new information obtained about facts and circumstances that existed as of the acquisition 
date that, if known, would have affected the amounts recognised as of that date. 

The measurement period is the period from the date of acquisition to the date that the Group obtains complete 
information about facts and circumstances that existed as of the acquisition date, and is subject to a maximum of 
one year.

2. Accounting policies (continued)

Investments in joint arrangements are carried in the Consolidated Balance Sheet at cost plus post-acquisition 
changes in the Group’s share of net assets of the entity, less any provision for impairment.

(s) Non-current assets held for sale

Non-current assets classified as held for sale are measured at the lower of amortised cost and fair value less costs 
of disposal. Non-current assets are classified as held for sale if their carrying value will be recovered through a 
sale transaction rather than through continuing use. The Group classifies assets as held for sale and when these 
conditions below have been met: 

213213

•  management is committed to a plan to sell;

• 

the asset is available for immediate sale;

•  an active programme to locate a buyer is initiated, and the sale is highly probable, within 12 months of 

classification as held for sale;

• 

the asset is being actively marketed for sale at a sales price reasonable in relation to its fair value; and 

•  actions required to complete the plan indicate that it is unlikely that plan will be significantly changed  

or withdrawn.

For assets that were classified as held for sale on 31 July 2021, the conditions above were met (note 8). 

(t) Discontinued operations

The Group classifies a non-current asset (or disposal group) as held for sale if its carrying amount will be recovered 
principally through sale rather than through continuing use. A component of the Group is classified as a discontinued 
operation if:

• 

• 

it represents a separate major line of business or geographical area of operation;

it is part of a single coordinated plan to dispose of a separate major line of business or geographical area of 
operations; or

• 

it is a subsidiary acquired exclusively with a view to resale as a discontinued operation.

The trading results of a discontinued operation together with any gains or loss from the disposal of the operation is 
reported separately as discontinued operations in the Consolidated Income Statement. Further information can be 
found in the Goodwill and other intangibles note below. 

(u) Grant income 

The Group recognises income from government grants only when there is reasonable assurance that the Group will 
comply with any conditions attached to the grant and the grant will be received. Grant income is recognised as other 
operating income in the Consolidated Income Statement.

(v) Critical accounting judgements and key sources of estimation uncertainty

In the course of applying the Group’s accounting policies, the following estimations and accounting judgements  
have been made, which could have a significant effect on the results of the Group were they subsequently found to 
be inappropriate.

Critical accounting judgements

Adjusting items

In the opinion of the Directors, separate presentation of Adjusting Items and APMs provides useful information in the 
understanding of the financial performance of the Group and its businesses. The classification of Adjusting Items 
requires management judgement after considering the nature and intentions of a transaction. The Group’s definitions 
of Adjusting Items are outlined within the Group accounting policies under the “Adjusting Items” section above. 
These definitions have been applied consistently period-on-period. Further details are provided in note 7.

(r) Joint arrangements

Assets held for sale

Joint arrangements are entities where no one party is able to exercise overall control in which the Group has an 
interest. The Group’s share of the post-tax results of its joint arrangements is included in the Consolidated Income 
Statement using the equity method of accounting. Where the Group transacts with a joint arrangement, profits and 
losses are eliminated to the extent of the Group’s interest in the joint arrangement.

The reclassification of businesses as Assets held for sale involves a judgement of the likelihood of a sale taking place 
within 12 months of the balance sheet date, which is not entirely within the control of the Group.

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements2. Accounting policies (continued)
Key sources of estimation uncertainty

Impairment of goodwill

214

Determining whether goodwill is impaired requires an estimation of the value-in-use of the cash-generating units 
for which goodwill has been identified. In arriving at the value-in-use, the forecast of future cash flows of cash-
generating units and selection of appropriate discount rates is required to calculate present values, a process 
which involves estimation. The recoverability analysis indicates that the value-in-use supports the carrying amount 
of goodwill. The situation will be monitored closely should future developments indicate that adjustments are 
appropriate. The carrying value of goodwill at the balance sheet date was £76.9 million (2021: £68.4 million). A 
sensitivity analysis can be found in note 18.

Impairment of acquired intangibles

The Group considers the recoverability of acquired intangibles, which are included within the Consolidated Balance 
Sheet at £20.4 million (2021: £14.5 million). The key areas of consideration when assessing the recoverability of these 
assets are in relation to the discount rates, terminal growth rates, budgets and forecasts to be applied to forecast 
cash flows. A sensitivity analysis can be found in note 18.

Purchase price allocation for acquisitions 

Accounting for an acquisition typically involves the allocation of a significant portion of the purchase price to the 
fair value of assets, which do not have a historical cost base, such as customer relationships, proprietary techniques 
and trademark, as well as the estimation of useful economic lives for these assets. The determination of value of 
these assets and their useful lives involves valuation techniques dependent on estimation of future cash flows, which 
are uncertain. The allocation of the purchase price for the Cascade Data Labs acquisition in the period is set out in 
note 12.

Contingent Consideration 

The calculation of consideration payable in relation to past acquisitions, which is contingent upon future 
performance, requires the estimation of future revenues and costs and is subject to uncertainty. An analysis of 
contingent consideration payable can be found in note 12.

Retirement benefit obligations

The calculation of retirement benefit obligations requires estimates to be made of discount rates, inflation rates, 
future salary and pension increases, the effects of compliance with statutory provisions for GMP, and mortality. The 
net surplus in the Consolidated Balance Sheet for the retirement benefit scheme was £38.7 million (2021: surplus of 
£19.3 million). A sensitivity analysis can be found in note 28.

(w) Segment information

Following changes in how the Group is managed, from 1 August 2021 the Group changed the presentation of its 
segment information, to a regional structure, which is made up of the following segments; Americas, Europe and 
Corporate. Refer to note 4.

From 1 August 2021, the Group segments are:

•  Americas - the segment generates its revenue from offering digital transformation services to clients. The 
segment’s results are from the Group’s subsidiaries that provide services to clients from businesses with 
operating locations in the Americas. 

•  Europe - the segment generates its revenue from offering digital transformation services to clients. The segment’s 

results are from the Group’s subsidiaries that provide services from businesses with operating locations in 
Europe.

2. Accounting policies (continued)
(x) Changes in accounting policies
Change in accounting policy in response to IFRS IC agenda decision on Configuration and Customisation (“CC”) 
costs in a cloud computing arrangement

The Group previously accounted for Configuration and Customisation (“CC”) costs in a cloud computing 
arrangement as ‘intangible assets – computer software’, amortised over a period of two to five years. Following the 
IFRS IC agenda decision on configuration and customisation costs in a Cloud Computing Arrangement in March 2021, 
the Group has reconsidered its accounting treatment. The Group has adopted the treatment set out in the IFRS IC 
agenda decision not to capitalise CC costs but to record them as an expense in the Consolidated Income Statement 
on the basis that the Group does not control the software that was configured and customised. This change in 
accounting treatment has been accounted for retrospectively and comparative information has been restated. The 
impact of this change is disclosed in the table below:

Change in accounting policy and presentation: Cloud computing 

215215

Balance sheet (extract)

Other intangible assets

Deferred tax liabilities

Net assets

Accumulated deficit

Total equity

Consolidated Income Statement (extract)

Administrative expenses

Profit before tax

Income tax charge

Net profit/(loss) from continuing operations

Net profit from discontinued operations

Adjusting items after tax

Net profit for the period

Profit is attributable to:

Shareholders of the Parent Company

Statement of comprehensive income (extract)

Profit for the period

Other comprehensive income for the period

Total comprehensive income for the period

31 July  
2021 
£’000

Cloud Computing: 
Increase/(decrease)
£’000

31 July
2021
(Restated) 
£’000

15,072

(4,030)

83,182

(25,693)

83,182

31 July 
2021 
£’000

(39,980)

10,212

(2,013)

8,199

4,862

(10,366)

2,695

2,695

2,695

2,695

14,023

16,718

16,718

16,718

(524)

100

(424)

(424)

(424)

14,548

(3,930)

82,758

(26,117)

82,758

Impact of Cloud 
Computing
£’000

31 July
2021
(Restated) 
£’000

103

103

(20)

83

–

–

83

83

83

83

–

83

83

83

(39,877)

10,315

(2,033)

8,282

4,862

(10,366)

2,778

2,778

2,778

2,778

14,023

16,801

16,801

16,801

•  Corporate - the segment includes the group’s investment holding companies, which include Kin and Carta plc. 

Total comprehensive income for the period is attributable to:

The segment incurs the Group’s corporate costs.  

Shareholders of the Parent Company

The above operating segments are reported in a manner consistent with the internal reporting provided to the Chief 
Operating Decision Maker (“CODM”). The Board of Kin + Carta plc appoints the Chief Executive Officer (the “CEO”) 
and the Chief Financial Officer (the “CFO”), who together assess the financial performance and position of the Group, 
to make strategic decisions for the Group. The CEO and CFO have been identified as being the CODM for the Group. 
Refer to note 4 Segment Reporting for details. 

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements 
 
 
 
2. Accounting policies (continued)

4. Segment reporting

Basic and diluted earnings per share for the prior year have also been restated. The amount of the correction for 
basic and diluted earnings per share was an increase of 0.049 pence and 0.047 pence per share respectively.

216

The restatements further affected some of the amounts disclosed in note 7 Adjusting Items, note 4 Segment 
Reporting, note 5 Operating Profit/(loss) and note 18 Goodwill and Other Intangible assets, note 11 Tax (charge)/ credit, 
note 26 Deferred Tax and note 33 Notes to the Consolidated Cash Flow Statement. 

3. Revenue

An analysis of the Group’s revenue as defined by International Financial Reporting Standard 15 - ‘Revenue’ is as 
follows:

Continuing operations:

Rendering of services

Discontinued operations:

Rendering of services

Continuing and discontinued operations:

Rendering of services

Net revenue by region is under note 4.

*Results have been restated to show a revised grouping of continuing and discontinued operations. Further details are in note 8. 

2022
£’000

Restated* 
2021
£’000

197,123

137,321

10,116

43,038

207,239

180,359

Following a change to a regionally focused approach to management of the Group, segment information is presented 
on a regional basis, with a separate corporate segment for certain costs, which are not allocated directly to the 
operating regions. 

The Group reports its results through the following segments: 

•  Americas - this segment generates revenue from services offered to our global clients by our operating 

businesses which are located in the Americas.

•  Europe - the segment generates revenue from services offered to global clients by our operating businesses 

which are located in Europe.

•  Corporate - the segment includes the corporate costs which are not allocated directly to the operating regions, 

including the costs of the Board.  

The above operating segments are reported in a manner consistent with the internal reporting provided to the Chief 
Operating Decision Maker (“CODM”). The CODM has been determined to be the Chief Executive Officer and Chief 
Financial Officer who are primarily responsible for the assessment of the performance of the Group.

Results from continuing and discontinued operations for the current period: 

217217

Continuing operations:

Revenue

Net revenue

Operating profit/(loss) before Adjusting Items

Adjusting Items

Operating (loss)/profit

Net pension finance income

Other finance expense

Statutory loss from operations

Income tax credit

Statutory loss after tax from continuing operations

Discontinued operations:

Statutory net profit for the period from discontinued operations

Continuing and discontinuing operations:

Statutory net profit for the period from continuing and 
discontinued operations

Year to 31 July 2022

Europe
£’000

Americas
£’000

Corporate 
costs
£’000

61,772

58,050

4,045

(5,454)

(1,409)

154,037

132,227

22,878

(21,566)

1,312

(18,686)

-

(8,030)

(6,228)

(14,258)

Total
£’000

197,123

190,277

18,893

(33,248)

(14,355)

340

(1,837)

(15,852)

1,654

(14,198)

23,981

9,783

Revenue in the corporate costs column comprises the elimination of revenue between the Americas and Europe 
operating segments. 

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements 
 
 
 
 
 
 
 
 
 
4. Segment reporting (continued)
Results from continuing and discontinued operations for the prior period: 

218

Continuing operations:

Revenue

Net revenue

Operating profit/(loss) before Adjusting Items

Adjusting Items

Operating profit/(loss)

Net pension finance income

Other finance expense

Statutory loss from operations

Income tax charge

Statutory net loss from continuing operations

Discontinued operations:

Statutory net profit for the period from discontinued operations

Continuing and discontinuing operations:

Statutory net profit for the period from continuing and 
discontinued operations

Restated*
Year to 31 July 2021

Europe
£’000

Americas
£’000

Corporate 
costs
£’000

46,591

43,725

4,368

(2,648)

1,720

97,851

85,194

14,710

(10,342)

4,368

(7,121)

-

(6,810)

(3,182)

(9,992)

Total
£’000

137,321

128,919

12,268

(16,172)

(3,904)

21

(1,953)

(5,836)

(437)

(6,273)

9,051

2,778

4. Segment reporting (continued)
Geographical split of revenue
Operations

Net revenue by geographical area is based on the location where the provision of goods and services has  
been provided.

219219

Continuing operations

United States of America

United Kingdom

Rest of the world

Net revenue from continuing operations

Discontinued operations

United States of America

United Kingdom

Rest of the world

Net revenue from discontinued operations

Total

United States of America

United Kingdom

Rest of the world

Total net revenue

31 July 2022
£’000

Restated*
31 July 2021
£’000

132,230

55,607

2,440

190,277

631

5,239

24

5,894

132,861

60,869

2,441

196,171

93,870

34,927

122

128,919

5,950

21,024

408

27,382

99,821

55,951

529

156,301

*The results for the year ended 31 July 2021 have also been restated following: 
• 

a change in accounting policy, after adopting the IFRS IC’s agenda decision on configuration and customisation costs in a Cloud Computing Arrangement. This change in 
accounting policy has increased the statutory net profit from continuing operations by £83,000 in 2021. Refer to note 2x. 

• 

and to show a revised grouping of continuing and discontinued operations. Further details are in note 8. .

Other information

One customer contributed 11.8% (2021: 12.8%) of the group net revenue for the year. 

*Results have been restated to show a revised grouping of continuing and discontinued operations. Further details are in note 8. 

Capital additions

Depreciation and amortisation charges

Impairment charges

Capital additions

Depreciation and amortisation charges

Impairment charges

Year to 31 July 2022

Continuing 
Operations
£’000

Discontinued 
Operations
£’000

4,796

10,545

6,207

14

332

–

Restated*
Year to 31 July 2021

Continuing 
Operations
£’000

Discontinued 
Operations
£’000

3,388

12,065

456

120

1,126

–

Total
£’000

4,810

10,877

6,207

Total
£’000

3,508

13,191

456

*The results for the year ended 31 July 2021 have also been restated to reflect: 
• 

a change in accounting policy, after adopting the IFRS IC’s agenda decision on configuration and customisation costs in a Cloud Computing Arrangement. This change in 
accounting policy has increased the 2021 statutory net profit from continuing operations by £83,000 in 2021. Refer to note 2(x). 

• 

 a revised grouping of continuing and discontinued operations. Further details are in note 8. 

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements 
  
 
 
5. Operating profit/(loss)

6. Staff costs

Profit/(loss) from operations, related to continuing operations has been arrived at after charging/(crediting):

The average monthly number of employees (including executive directors) was:

220

Auditor’s remuneration

Audit fees:

- Audit of the Company accounts

- Audit of the accounts of the Company’s subsidiaries

Other assurance related services

Total fees paid to the auditors

Staff costs (note 6)

Depreciation of property, plant and equipment (note 15) – continuing operations

Depreciation of property, plant and equipment (note 15) – discontinued operations

Depreciation of investment property (note 17)

Amortisation of acquired intangible assets (note 18) – continuing operations

Amortisation of acquired intangible assets (note 18) – discontinued operations

Impairment of non-current assets (note 4) – continuing operations

Operating lease rentals - land and buildings

Government Grant Income

Amounts forgiven under PPP loan scheme

2022
£’000

Restated*
2021
£’000

450

55

505

45

550

161,904

3,886

238

269

6,390

94

6,207

204

317

247

564

45

609

111,369

2,944

1,109

269

7,562

1,141

456

443

Continuing Operations

Operations

Sales

Administration

Continuing Operations

Discontinued Operations

Continuing and Discontinued Operations

*Restated to classify Edit and Relish as discontinued operations. 2021 includes Edit, Relish, Incite, Hive and Pragma as discontinued operations.

Continuing Operations

Wages and salaries

Social security costs

Other pension costs

–

(4,541)

Share-based payment charge including social security costs

Share-based contingent consideration deemed as remuneration

US Government grant income (PPP loan scheme) is credited to Adjusted Other income within the Americas Segment.

*The results for the year ended 31 July 2021 have been restated to reflect: 
• 

a change in accounting policy, after adopting the IFRS IC’s agenda decision on configuration and customisation costs in a Cloud Computing Arrangement. The impact of 
this change is in note 2(x).

• 

a revised grouping of continuing and discontinued operations. Further details are in note 8. 

Continuing Operations

Discontinued Operations

Continuing and Discontinued Operations

*Restated to classify Edit and Relish as discontinued operations. 2021 includes Edit, Relish, Incite, Hive and Pragma as discontinued operations.

2022
Number

Restated*
2021
Number

221221

1,464

89

301

1,854

199

2,053

913

78

213

1,204

236

1,440

2022
£’000

136,779

9,684

4,276

Restated*
2021
£’000

98,015

6,820

2,554

150,739

107,389

7,721

3,444

161,904

3,268

165,172

1,881

2,099

111.369

16,169

127,538

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements7. Adjusting Items

Adjusting Items disclosed on the face of the Consolidated Income Statement included in respect of continuing and 
discontinued operations are as follows:

222

Expense/(income)
Continuing operations

Costs related to acquisitions

Amortisation of acquired intangibles

Contingent consideration required to be treated as remuneration

Acquisition and integration costs

Fair value gain from deemed sale on step acquisition

Step up in value on notional disposal

St Ives Defined Benefit Pension Scheme costs

Scheme administrative costs

Past service cost (GMP equalisation uplift)

Other related costs

Restructuring and other charges

Impairment of property, plant and equipment

Costs associated with empty properties

Credit associated with lease modification

Redundancies and other charges

Customer litigation

Adjusting Items before interest and tax

Net pension finance income in respect of defined benefit pension scheme

Adjusting Items before tax

Income tax credit

Continuing operations Adjusting Items after tax

Discontinued operations Adjusting Items net profit after tax

Continuing and discontinued Adjusting Items after tax

2022
£’000

6,390

13,229

1,421

21,040

(1,621)

(1,621)

787

3,884

821

5,492

6,207

4,462

(4,405)

1,693

380

8,337

33,248

(340)

32,908

(3,603)

29,305

(22,797)

6,508

Restated*
2021
£’000

7,527

4,956

966

13,449

–

–

773

604

1,165

2,542

154

27

–

–

–

181

16,172

(21)

16,151

(1,738)

14,413

(4,261)

10,152

*Restated to classify Edit and Relish as discontinued operations. 2021 includes Edit, Relish, Incite, Hive and Pragma as discontinued operations.

Continuing operations 
Costs related to acquisitions made in the current and prior periods

•  Amortisation of acquired intangibles - charges relating to the amortisation of acquired customer relationships, 
proprietary techniques and trademarks amounted to £6.4 million in the year. These are recorded within the 
Americas Europe excluding Melon, and Melon’s segments.

•  Contingent consideration required to be treated as remuneration - during the year, charges relating to contingent 
consideration deemed as remuneration of £13.2 million (2021: £5.0 million) were recorded in the Consolidated 
Income Statement as Adjusting Items. The charges in the year arose in respect of the acquisitions in the current 
year; Loop £1.2 million, Melon £0.9 million and Octain £0.2 million. Cascade and Spire, which were acquired in 
prior periods, had charges in the current year of £9.0 million (2021: £2.9 million) and £1.9 million (2021: £2.1 million). 
These are recorded within the Americas, Europe excluding Melon, and Melon segments.

•  Acquisition and integration costs - costs of £1.4 million (2021: £1.0 million) were incurred as part of the acquisition 
and integration of Datorium, Loop and Melon and in respect of other acquisition and divestment-related activities 
in the period.

7. Adjusting Items (continued)
Fair value gain from deemed sale on step acquisition 

On 14 February 2022, the Group acquired the remaining 50% interest in Loop. Refer to note 12, Acquisitions. Loop 
was carried on the Group’s balance sheet as an investment in joint arrangements, equity accounted at 50% of its net 
asset value, giving a carrying value of £1.4 million. The acquisition has been accounted for as a disposal followed by a 
full acquisition in line with IFRS3. The notional disposal of the existing 50% gives rise to a step up to fair value of the 
investment resulting in a gain of £1.6 million, which has been recorded through the Consolidated Income Statement as 
an Adjusting Item. This fair value gain is acquisition-related and material, therefore, has been included as an Adjusting 
Item in the Americas segment.

223223

St Ives Defined Benefit Pension Scheme costs

The Scheme charges include administrative service costs of £0.8 million; £3.9 million of further past service costs 
related to GMP equalisation following a detailed review on a member-by-member basis of the additional costs arising 
out of the Lloyds case (prior year adjustment to allow for members who have transferred out of the scheme); and 
costs incurred directly by the Company in relation to running the Scheme, most significantly the levy payable to the 
Pension Protection Fund, of £0.8 million. Net finance income associated with the pension is classified as an adjusting 
item. These items are recorded in the corporate segment.

Restructuring items and other charges

• 

Impairment of right-of-use assets – following a decision to vacate a significant portion of the Group’s leasehold 
property in Chicago from September 2022 and to exercise a break on the whole lease in November 2026, an 
impairment charge on the related right-of-use asset of £6.2 million (2021: £nil) was taken and recorded as an 
adjusting item because of its material size and non-recurring nature. The costs are recorded in the Americas 
segment.

•  Costs associated with empty properties - Empty property costs of £4.5 million (2021: £nil) comprise 

contractually unavoidable future expenses relating to the business rates and maintenance charges of a leasehold 
property in Chicago, USA following a decision to partially vacate the premises from September 2022. The costs 
do not relate to the ongoing trade of the Group and are, therefore, recorded as Adjusting Items. Refer to note 25 
Provisions for details. The impairment costs of £0.2 million in the prior year relate to computer equipment and a 
property lease termination in the UK both under a restructuring program that commenced in the 2020 financial 
year and is now complete.

•  Credit associated with lease modification - following the decision to exercise a break clause on the Chicago 
leased premises at the earliest break date in November 2026. The credit is recorded within the Americas 
segment.

•  Redundancy and other costs - £1.7 million (2021: £nil) relate to staff severance costs associated with the 

initial phase of a restructure of the business in the current year following the switch to a fully regionally based 
organisation, and the costs of simplifying the Group’s legal structure leading to the liquidation of a number of legal 
entities. The restructuring has continued into the first quarter of FY23 and further restructuring charges including 
those linked to the transition of certain roles to nearshore centres will be incurred in the first half of FY23. They are 
recorded in the Americas, Europe and Corporate segments.   

•  Customer litigation costs - in the current year, the Group incurred £0.4 million (2021: £nil) in external legal advisor 
costs in defence of a claim brought by a former client for breach of contract. The Group is resisting the claim and 
the legal advice taken indicates that the Group has a reasonable chance of success. Therefore, no provision has 
been made for further losses related to the claim. Given the material and non-recurring nature of these costs, 
they have been classified as adjusting items. They are recorded in the Americas segment.

Tax

In the current period, the tax credit of £3.6 million (2021: £1.7 million) relates to the items noted above. In the current 
and prior year no tax credit is recorded in respect of the deemed remuneration charges in respect of current or prior 
year acquisitions and, or on acquisition costs.

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements8. Discontinued operations 
Current period divestments 

8. Discontinued operations (continued)

The results of the discontinued operations for the year were as follows:

224

Discontinued operations in the current period include the results of three businesses, which were divested in  
the period:

Incite - on 28 September 2021, the Group completed the sale of Incite, a strategic marketing and planning 
consultancy for a consideration of £15.1 million before adjustments for cash, debt and working capital items. After 
adjustments for cash, debt and working capital, and costs, net cash proceeds arose on the sale of Incite of £14.6 
million at completion, with a further £1.0 million received on 31 July 2022, which is not contingent on business 
performance. The net gain on divestment of Incite is £15.2 million and this has been recorded in Adjusting Items.

Relish - on 4 November 2021, the Group completed the sale of Relish, a product sampling agency specialising in the 
beauty and fast-moving consumer goods sectors, for a consideration of £5.6 million before costs and customary 
adjustments for cash, debt and working capital. The net gain recorded in Adjusting Items relating to the sale is £3.5 
million. 

Edit - on 12 November 2021, the Group completed the sale of Edit, a marketing services company, for a consideration 
of £12.5 million before costs and customary adjustments for cash, debt and working capital. The net gain recorded in 
Adjusting Items relating to the sale is £5.4 million. 

Prior period divestments

The restated 2021 results for discontinued operations comprise the results of the five businesses divested since 1 
August 2020: Pragma, Hive, Incite, Edit and Relish.

In addition to the results of the three businesses noted above, which were divested in the current period, prior period 
discontinued operations include the results of Pragma, a commercial retail space consulting business and Hive, a 
healthcare communications consultancy, both of which were divested in the prior period.

Pragma - on 31 August 2020, Pragma was divested for a consideration of £0.25 million, before adjustments for cash, 
debt and working capital items, received in cash at completion. The loss on disposal of Pragma of £0.2 million is 
recorded within Adjusting Items.

Hive - on 16 December 2020, Hive was divested for a consideration of £13.8 million before adjustments for cash, debt 
and working capital items received in cash at completion. After adjustments for cash, debt and working capital, net 
proceeds from Hive of £12.35 million were received in the prior year. The gain on disposal of Hive of £5.4 million is 
recorded within Adjusting Items. 

Revenue

Net revenue

Gross Profit

Selling costs

Administrative expenses

Operating profit before Adjusting Items

Interest charges

Profit before tax before Adjusting Items

Income tax charge

Profit after tax before Adjusting Items

Adjusting Items from discontinued operations

Gain on divestment of discontinued operations

Amortisation of acquired intangibles

Release of provision

Adjusting Items before tax

Tax (charge)/credit on Adjusting Items

Adjusting Items after tax

Profit from discontinued operations

Profit after tax before Adjusting Items

Adjusting Items

Total profit after tax

*Prior year has been restated to classify Incite, Relish and Edit as discontinued operations.

2022
£’000

10,116

5,894

3,545

(693)

(1,398)

1,454

(32)

1,422

(238)

1,184

24,059

(94)

265

24,230

(1,433)

22,797

1,184

22,797

23,981

Restated*
2021
£’000

225225

43,038

27,382

15,807

(2,989)

(6,523)

6,295

(210)

6,085

(1,295)

4,790

5,171

(1,124)

-

4,047

214

4,261

4,790

4,261

9,051

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements9. Net pension finance income

11. Income tax (charge)/credit (continued)

226

Investment income on defined benefit pension scheme assets (note 27)

Interest costs on defined benefit pension scheme obligations (note 27)

2022
£’000

6,850

(6,510)

340

2021
£’000

5,479

(5,458)

21

The increase in net pension finance income arose because of the increase in the level of the accounting surplus 
under IAS19.

10. Other finance expense

Interest on bank overdrafts and loans

Finance lease interest

Bank arrangement fee relating to current bank revolving facility

2022
£’000

415

732

690

1,837

Restated*
2021
£’000

1,004

682

267

1,953

Prior year has been restated to classify Edit and Relish as discontinued operations.

During the year, the revolving credit facility was amended and extended until September 2025. After the balance 
sheet date the facility was extended for a further 12 months to September 2026.

11. Income tax (charge)/credit

Income tax on the profit/(loss) as shown in the Consolidated Income Statement is as follows:

Continuing operations:

Total current tax (charge) / credit:

Current period

Adjustments in respect of prior periods

Total current tax charge

Deferred tax on origination and reversal of temporary differences:

Deferred tax credit

Adjustments in respect of prior periods

Total deferred tax credit

Total income tax credit/(charge)

2022
£’000

(2,447)

984

(1,463)

3,123

(6)

3,117

1,654

Restated*
2021
£’000

(2,209)

(50)

(2,259)

2,107

(285)

1,822

(437)

Discontinued operations:

Total current tax charge:

Current period

Adjustments in respect of prior periods

Total current tax charge

Deferred tax on origination and reversal of temporary differences:

Deferred tax credit

Adjustments in respect of prior periods

Total deferred tax credit

Total income tax charge

Continuing and discontinued operations:

Total current tax charge:

Current period

Adjustments in respect of prior periods

Total current tax charge

Deferred tax on origination and reversal of temporary differences:

Deferred tax credit

Adjustments in respect of prior periods

Total deferred tax credit

Total income tax charge

2022
£’000

(1,479)

(192)

(1,671)

–

–

–

Restated*
2021
£’000

227227

(666)

(451)

(1,117)

(158)

194

36

(1,671)

(1,081)

2022
£’000

(3,926)

792

(3,134)

3,123

(6)

3,117

(17)

Restated*
2021
£’000

(2,875)

(501)

(3,376)

1,949

(91)

1,858

(1,518)

Prior year has been restated to include Incite, Edit and Relish as discontinued operations, and include the effect of adopting the 
IFRS IC’s agenda decision on configuration and customisation costs in a Cloud Computing Arrangement. Refer to note the Change in 
accounting policy note 2(x). 
Income tax on the profit/(loss) from continuing operations before and after Adjusting Items is as follows:

Tax charge on adjusted profit before tax

Tax credit on adjusting items

Total income tax credit/ (charge)

2022
£’000

(1,949)

3,603

1,654

Restated*
2021
£’000

(2,175)

1,738

(437)

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements11. Income tax (charge)/credit (continued)

The tax credit/(charge) for continuing operations can be reconciled to the loss before tax shown in the Consolidated 
Income Statement as follows:

228

Loss before tax from continuing operations

Tax calculated at a rate of 20.7% (2021: 20.6%)

Expenses not deductible for tax purposes

Effect of tax deductible goodwill

Credit on research and development activities

Re-assessment of tax losses

Adjustments in respect of prior periods

Total income tax credit/(charge)

Income tax as shown in the Consolidated Statement of Comprehensive Income is as follows:

Current tax on foreign exchange movements

Deferred tax on origination and reversal of temporary differences

Total income tax charge

2022
£’000

(15,852)

3,278

(3,579)

758

96

320

781

1,654

2022
£’000

(1,105)

(6,209)

(7,314)

Restated*
2021
£’000

(5,836)

1,200

(2,121)

707

208

19

(450)

(437)

Restated*
2021
£’000

–

(3,401)

(3,401)

The income tax charge in the current and the prior year relate to the actuarial gains arising on the St Ives Defined 
Benefit Pension Scheme.

Income tax as shown in the Consolidated Statement of Changes in Equity is as follows:

Deferred tax on origination and reversal of temporary differences

2022
£’000

Restated*
2021
£’000

(318)

1,220

Income tax charges and credits in the current and prior year relate to the difference between the intrinsic value 
of the vested portion of employee share options at the balance sheet date and their fair market value at the date 
of grant.

Statutory UK and US tax rates

The UK statutory rate of 19% has been used for computation of UK corporate income tax liabilities and has been 
reflected in the calculation of deferred tax balances at the balance sheet date. The Bulgaria statutory rate of 10% has 
been used for computation of the Bulgaria corporate income tax liabilities and has been reflected in the calculation 
of deferred tax balances at the balance sheet date. The tax charges related to US subsidiaries have been calculated 
using a rate of 28.51% (2021: 28.51%), which includes the federal rate of 21% and the US state level income tax rates 
vary from 0% to 8% (2021: 0% to 8%). We expect the Group’s FY23 effective tax rate to be 22%.

Blended tax rates

The Group’s adjusted effective rate of underlying taxes fell to 11.4% from 20% versus the prior year due to:

•  Recognition and utilisation of historical UK tax losses. 

•  Whilst there has been an increase in US based profits which have a marginal tax rate of c.28% compared to the UK 
rate of 19%, the US average tax rate is reduced by the tax deductible goodwill associated with US acquisitions. The 
resulting effective US federal and state rate is 21%. The US federal statutory corporation tax rate is 21% (2021: 21%). 

12. Acquisitions
Datorium 

On 22 December 2021, the Group acquired 100% of the issued membership units of Datorium, LLC, a Californian 
company that owns Octain, a responsible AI data platform (“Octain”). Octain provides clients advanced insight, 
predictions and recommendations governed by socially responsible AI principles. The Group paid £0.2 million of 
initial consideration in December 2021, in cash, and there is deferred consideration of up to £0.7 million contingent on 
additional net revenue from the platform, up to 100% of which may be settled in Kin and Carta plc ordinary shares at 
the Group’s discretion. The deferred consideration is payable after three years. The surplus of consideration over the 
estimated fair value considered to equate to historical net assets of £0.2 million has been allocated to goodwill. The 
goodwill amount is expected to be deductible for tax purposes. 

229229

Loop Integration (“Loop”)

On 14 February 2022, the Group acquired the remaining 50% of the membership units of Loop Integration LLC, an 
e-commerce consultancy, that it did not previously own. The total amount paid in the current period in respect of the 
acquisition was £3.2 million. That comprised the initial cash consideration paid in February 2022 of £1.8 million, net 
of cash acquired, and a further payment of £0.6 million was made in April 2022, both of which were determined by 
reference to the adjusted EBITDA achieved by Loop for the year ended 30 December 2021.

Further amounts are payable dependent upon the growth in adjusted net revenue for the 12 months ending 31 
December 2022 and 12 months ending 31 December 2023 respectively. The related deferred consideration vests 
between March 2023 and December 2026. Up to 75% of the deferred consideration payable may be settled in shares 
of Kin and Carta plc at the Company’s discretion. The total consideration payable, including contingent consideration 
payable, which is deemed as remuneration, is capped at £6.0 million.

Provisional purchase price allocation

The amounts recognised for each class of assets and liabilities at the acquisition date were as follows:

Customer relationship portfolio

Property, plant and equipment

Trade and other receivables

Bank balances and cash

Trade and1 other payables

Net assets acquired

Total consideration*

Goodwill

*The total consideration is made up of:

2022

Historical 
net assets
£’000

Fair value 
adjustments
£’000

Fair value of 
net assets
£’000

–

21

2,539

1,043

(968)

2,635

2,919

–

–

–

–

2,919

2,919

21

2,539

1,043

(968)

5,554

6,868

1,314

Deemed consideration following revaluation of the 50% shareholding that was held by the Group in Loop

Consideration paid during the period

Estimated future consideration payable in cash and shares

Total non-contingent 
deemed consideration
£’000

3,334

3,180

354

6,868

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements12. Acquisitions (continued)

230

Prior to the purchase of the remaining 50% of Loop on 14 February 2022, the Group’s 50% shareholding in Loop was 
equity accounted as an investment in joint arrangements, carried on the Group’s balance sheet at its net asset value 
of £1.4 million (refer to note 19). The purchase of the remaining 50% of the shareholding in Loop was accounted for as 
a step acquisition under IFRS 3. Therefore, at acquisition date, the 50% shareholding the Group previously held was 
revalued to its fair value of £3.3 million. The step up in value of the pre-existing 50% stake in Loop from £1.4 million to 
its fair value of £3.3 million has been recorded as a gain through the income statement as an Adjusting Item, under 
the Americas segment. 

The goodwill that arose on the combinations can be attributed to the value of future growth from new customers  
and the assembled workforce. The gross contractual amount for trade receivables due is £2.9 million, equal to their 
fair value. 

Upon acquisition, a deferred tax liability arises in relation to the customer relationship portfolio and a deferred tax 
asset arises in respect of the tax deductible goodwill. The deferred tax asset is recognised up to the value of the 
liability and netted off against the liability where appropriate.

The fair value of the total amounts paid and payable are as follows:

Non-
contingent 
consideration
£’000

Deemed 
Remuneration
£’000

Total 
consideration
£’000

Cash consideration payments made in the current period

Consideration paid in shares in the current period

Estimated future consideration payable in cash and shares

Total consideration

2,870

310

354

3,534

–

299

2,621

2,920

The acquisition had the following impact on cash outflows in the current period:

Cash consideration

Less cash acquired

Investing cash outflows

Revenue and profit contribution 

2,870

609

2,975

6,454

2022
£’000

2,870

(1,043)

1,827

Loop contributed net revenue of £5.0 million and adjusted operating profit of £1.2 million to the group for the period 
from 14 February 2022 to 31 July 2022. Loop Integration contributed adjusted operating profit of £0.4 million for the 
period 1 August 2021 to 13 February 2022, while it was a joint arrangement.

If the acquisition had occurred on 1 August 2021, Loop would have contributed net revenue and adjusted operating 
profit of £8.8 million and £2.1 million respectively, for the year ended 31 July 2022 to the Group. 

12. Acquisitions (continued)
Melon 

On 9 May 2022, the Group completed the acquisition of Melon AD, a software engineering business. The total cash 
outflow in the current period in respect of the acquisition was £9.8 million. That comprised the initial consideration 
paid in May 2022 of £19.4 million, net of cash acquired, of which £7.6 million was settled by the issue of 3,251,861 
shares in Kin and Carta plc, with the balance of £11.4 million settled in cash, both of which were determined by 
reference to the adjusted EBITDA achieved for the 12 months ended 31 December 2021.

231231

Further amounts are payable in respect of the growth in adjusted EBITDA for the 12 months ended 31 December 2022 
and the 12 months ended 31 December 2023 respectively. The related deferred consideration vests between March 
2023 and December 2025. Up to 60% of the deferred consideration payable may be settled in shares of Kin and 
Carta plc at the Company’s discretion. The total consideration payable, including contingent consideration payable, 
which is deemed as remuneration, is capped at £23.5 million.

Provisional purchase price allocation

The amounts recognised for each class of assets and liabilities at the acquisition date were as follows:

Customer relationship portfolio

Trademarks

Software

Property, plant and equipment

Trade and other receivables

Bank balances and cash

Trade and other payables

Deferred tax liabilities

Net assets acquired

Total consideration

Goodwill

2022

Historical 
net assets
£’000

Fair value 
adjustments
£’000

Fair value of 
net assets
£’000

–

–

25

1,056

1,710

1,539

(2,295)

–

2,035

7,562

961

–

–

–

–

–

(819)

7,704

7,562

961

25

1,056

1,710

1,539

(2,295)

(819)

9,739

19,444

9,705

The goodwill that arose on the combination can be attributed to the value of future growth from new customers and 
the assembled workforce. The gross contractual amounts for trade receivables due is £1.7 million, equal to their fair 
value. 

Upon acquisition, a deferred tax liability arises in relation to the customer relationship portfolio and the trademark.

The fair value of the total amounts paid and payable are as follows:

Cash consideration payments made in the current period

Consideration paid in shares in the current period

Estimated future consideration payable in cash and shares

Total consideration

Non-
contingent 
consideration
£’000

Deemed 
Remuneration
£’000

Total 
consideration
£’000

11,386

7,598

460

19,444

–

–

5,623

5,623

11,386

7,598

6,083

25,067

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements12. Acquisitions (continued)

The acquisition had the following impact on cash outflows in the current period: 

232

Cash consideration

Less cash acquired

Investing cash outflows

2022
£’000

11,386

(1,539)

9,847

Investing cash outflows related to the acquisitions

The three acquisitions (Melon, Loop and Octain) had the following impact on investing cash outflows in the current 
period:

Melon

Loop

Octain

Investing cash outflows related to acquisitions

Revenue and profit contribution 

2022
£’000

9,847

1,827

258

11,932

Melon contributed net revenue of £2.4 million and adjusted operating profit of £0.4 million to the group for the period 
from 9 May 2022 to 31 July 2022. 

If the acquisition had occurred on 1 August 2021, the pro forma contribution to the consolidated net revenue and 
adjusted operating profit for the year ended 31 July 2022 would have been £9.6 million and £2.0 million respectively.

Contractual commitments for consideration linked to acquisitions: 

At 31 July 2022, the Group had the following contractual commitments in relation to acquisitions: 

Cascade 
Data Labs
£’000

Octain
£’000

Acquired entity

Accrued as a liability as at 31 July 2022

Recorded in equity as at 31 July 2022

FY23 estimated charge

FY24 estimated charge

FY25 estimated charge

FY26 estimated charge

Spire
£’000

2,783

2,722

5,505

1,306

-

-

-

4,731

6,064

10,795

3,565

1,025

139

-

Total estimated future charges for deemed 
remuneration

Total estimated future payments in respect of 
past acquisitions

Expected to be settled in cash

Expected to be settled in shares

Total

1,306

4,729

6,811

15,524

3,494

3,317

6,811

6,127

9,397

15,524

Loop
£’000

638

738

1,376

877

480

140

18

Melon 
Group
£’000

801

513

1,314

2,434

1,531

345

-

Total
£’000

9,099

10,037

19,136

8,415

3,269

712

18

1,515

4,310

12,414

2,891

5,624

31,550

722

2,169

2,891

2,249

3,375

5,624

13,292

18,258

31,550

146

-

146

233

233

88

-

554

700

700

-

700

12. Acquisitions (continued)

All amounts shown will be determined initially in US Dollars or Euros and are, therefore, subject to future currency 
fluctuation when measured in British pounds. Total amounts for each acquisition are subject to maximum caps 
measured in Pounds Sterling. The level of deferred consideration is contingent upon future performance for all 
acquisitions other than Spire, so actual amounts payable may be less than the amounts shown if performance is less 
than expected. Completion amounts and deferred amounts in respect of those acquisitions, which have already been 
settled in the current or prior periods, are not included in the table above. 

233233

The amounts shown as “expected to be settled in shares” correspond to the maximum proportion that may be 
settled in shares of Kin and Carta plc, assuming the maximum contracted consideration amount is payable. The 
Company may alternatively, at its sole discretion, settle any portion of the “expected to be settled in shares” amounts 
in cash, other than the amounts related to the remaining Spire deferred consideration, which must be settled in 
shares. The shares in respect of the share amount shown for Spire were allotted in February 2021, but are subject to 
a reverse vesting mechanism and will be fully vested in February 2023. No shares have been allotted in respect of the 
other “expected to be settled in shares” amounts.

13. Dividends

No final dividend is proposed. The total dividend for the year is nil per share (2021: £nil per share). Where employee 
share options which accrued dividends from prior periods were exercised in the period, the dividends were paid to 
the staff upon exercise of the options. £38,000 of such option-linked dividends were paid in the year, as noted in the 
cash flow statement.

14. Earnings per share

The calculation of the basic and diluted earnings per share is based on the following data:

2022
Number of 
shares
‘000

2021
Number of 
shares
‘000

Weighted average number of ordinary shares for the purposes of basic earnings/(loss) per share

173,700

169,985

Effect of dilutive potential ordinary shares:

Share options

Weighted average number of ordinary shares for the purposes of diluted earnings/(loss) per 
share

5,628

5,419

179,328

175,404

On 14 February 2022, the Group allotted 267,429 shares in Kin and Carta plc to the former shareholders of Loop and 
on 16 May 2022, 3,251,861 shares were allotted to the former shareholders of Melon, in both cases to settle a portion 
of the consideration payable in respect of their acquisition by the Group (refer to note 12). 

A further 1,895,743 shares were issued to settle employee share option exercises in the year. All the allotted shares 
have been included in the calculation of the weighted average number of shares for the year ended 31 July 2022.

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements14. Earnings per share (continued)

15. Property, plant and equipment

234

Continuing Operations:

Earnings/(loss) and basic earnings/(loss) per share

Adjusted earnings and adjusted basic earnings per shares

Adjusting Items

Loss and basic loss per share

2022

Earnings/
(loss)
£’000

Earnings/
(loss)
per share
pence

Restated
2021

Earnings/
(loss)
£’000

Earnings/
(loss)
per share
pence

15,107

(29,305)

(14,198)

8.70

(16.87)

(8.17)

8,140

(14,413)

(6,273)

4.79

(8.48)

(3.69)

Loss and diluted loss per share
As there is a statutory loss after tax, the effect of the dilutive potential ordinary shares has been disregarded for the related diluted 
loss per share calculations, since its incorporation into the calculations would be anti-dilutive.

Discontinued Operations:

Earnings/(loss) and basic earnings/(loss) per share

Adjusted earnings and adjusted basic earnings per share

Adjusting Items

Earnings and basic earnings per share

Earnings/(loss) and diluted (loss)/earnings per share

Adjusted earnings and adjusted diluted earnings per share

Adjusting Items

Earnings and diluted earnings per share

Continuing and discontinued operations

Earnings/(loss) and basic earnings/(loss) per share

Adjusted earnings and adjusted basic earnings per share

Adjusting Items

Earnings and basic earnings per share

Earnings/(loss) and diluted earnings/(loss) per share

Adjusted earnings and adjusted diluted earnings per share

Adjusting Items

Earnings and diluted earnings per share

1,184

22,797

23,981

1,184

22,797

23,981

16,291

(6,508)

9,783

16,291

(6,508)

9,783

0.68

13.12

13.80

0.66

12.71

13.37

9.38

(3.75)

5.63

9.08

(3.75)

5.46

4,790

4,261

9,051

4,790

4,261

9,051

12,930

(10,152)

2,778

12,930

(10,152)

2,778

2.82

2.51

5.33

2.73

2.43

5.16

7.61

(5.97)

1.64

7.37

(5.79)

1.58

Adjusted earnings is calculated by adding back Adjusting Items, as adjusted for tax, to the (loss)/profit for the period.

Prior year figures have been restated to include the effect of adopting the IFRS IC’s agenda decision on configuration and customisation costs in a Cloud Computing 
Arrangement, and the to show a revised grouping of continuing and discontinued operations. Further details are in note 8. 

235235

Land and 
buildings
Long leases
£’000

Plant and 
machinery
£’000

Fixtures, 
fittings, 
equipment 
and motor 
vehicles
£’000

Right of use 
buildings 
£’000

Right of use 
plant and 
machinery 
£’000

Right of use 
vehicles 
£’000

3,962

46

(1,238)

56

–

(467)

(70)

2,289

15

–

(1,257)

59

–

60

1,166

2,264

333

–

48

(1,231)

–

(336)

(50)

1,028

136

55

(436)

–

–

28

811

355

1,261

2,935

1,125

(1,485)

149

(44)

–

(245)

2,435

1,211

155

(696)

293

140

236

3,774

1,818

849

45

84

(1,485)

(22)

–

(156)

1,133

947

159

(623)

–

119

227

1,962

1,812

1,302

2,190

161

(636)

85

44

(819)

(126)

899

109

166

(268)

44

–

224

1,174

1,289

340

111

26

(625)

22

(698)

(88)

377

297

35

(229)

–

–

178

658

516

522

28,676

2,094

(491)

–

–

(4,698)

(873)

24,708

3,475

640

(9,380)

–

–

2,042

21,485

14,698

2,512

300

–

(491)

–

(3,024)

(228)

13,767

2,743

–

(9,791)

6,207

–

683

13,609

7,876

10,941

42

–

–

–

–

–

–

42

–

–

(42)

–

–

–

–

27

14

–

–

–

–

–

–

41

1

–

(42)

–

–

–

–

–

1

16

–

–

–

–

–

–

16

–

–

(16)

–

–

–

–

11

5

–

–

–

–

–

–

16

–

–

(16)

–

–

–

–

–

–

Cost or valuation:

At 1 August 2020

Additions

Disposals

Revaluation

Reclassification

Reclassified to assets 
held for sale

Foreign exchange

At 31 July 2021

Additions

Acquisitions

Disposals

Revaluation

Reclassification

Foreign exchange

At 31 July 2022

Accumulated 
depreciation and 
impairment:

At 1 August 2020

Charge for the period

Impairment

Revaluation

Disposals

Reclassification

Reclassified to assets 
held for sale

Foreign exchange

At 31 July 2021

Charge for the period

Revaluation

Disposals

Impairment

Reclassification

Foreign exchange

At 31 July 2022

Net book value:

At 31 July 2022

At 31 July 2021

Total
£’000

37,821

3,426

(3,850)

290

–

(5,984)

(1,314)

30,389

4,810

961

(11,659)

396

140

2,562

27,599

20,107

4,053

456

158

(3,832)

–

(4,058)

(522)

16,362

4,124

249

(11,137)

6,207

119

1,116

17,040

10,559

14,027

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements15. Property, plant and equipment (continued)

16. Leases (continued)

The following expenses/(incomes) were recognised in the Consolidated Income Statement for continuing operations:

The disposal lines include fully depreciated property, plant and equipment. Details of the Group’s divestments are in 
note 8. 

236

Acquisitions include the property, plant and equipment consolidated following through the acquisition of Melon 
and Loop.

Revaluation relates to the hyperinflation adjustment recorded against property plant and equipment in Argentina. 

Impairment of right-of-use buildings – following the decision to partially vacate premises in Chicago, USA and to 
exercise a break on the same lease earlier than anticipated at the inception of the lease, an impairment charge on the 
related right-of-use assets of £6.2 million (2021: £nil) was taken and recorded in adjusting items under the Americas 
Segment, as set out in note 7.

16. Leases

The Group has leases for land and buildings, and plant and machinery. These leases are included in Property Plant 
and Equipment, with the exception of short-term and low value leases, the costs of which are expensed as they arise.

The movement in the lease liabilities relating to right-of-use assets for the Group is as follows:

Continuing operations

Short-term lease expense

Depreciation of right-of-use assets

Reduction in lease liability due break clause

Impairment of property-related assets

Net charges to operating profit

Interest expense

Net charges included in adjusted profit before tax

*Restated to classify Edit and Relish as discontinued operations. 2021 includes Edit, Relish, Incite, Hive and Pragma as discontinued operations.

2022
£’000

204

2,596

(4,401)

6,207

4,606

732

5,338

The following lease- related cash flows were recognised in the Consolidated Cash Flow Statement:

At 1 August

Acquisitions

Additions

Repayments

Disposals

Modification: increase due to extension

Modification: reduction due to planned exercise of break clause

Interest expense

Reclassified to liabilities relating to assets held for sale

Foreign exchange

At 31 July

- Current liabilities

- Non-current liabilities

2022
£’000

15,313

640

1,928

(3,812)

(763)

1,547

(4,401)

756

–

1,650

12,858

2,806

10,052

2021
£’000

19,779

–

2,094

(4,114)

–

–

(306)

893

(2,212)

(821)

15,313

2,823

12,490

Continuing operations

Discontinued operations

Total cash outflow for leases

The maturity of lease obligations were as follows:

Amounts payable:

Within one year

In two to five years

After five years

Lease liabilities at 31 July

Acquisitions in the current period include leases over premises in Sofia, Bulgaria; Skopje, North Macedonia; and 
Pristina, Kosovo brought into the Group with the acquisition of Melon in the period. Disposals in the current period 
reflect the removal of leases connected to the Edit business, which was divested in the period. Additions in the 
current period relates to the inception of a new lease in Denver, USA. The modification due to extension relates to a 
lease in London, UK following the decision not to exercise a break, which had been anticipated at the inception of the 
lease. The modification leading to a reduction is due to the decision to exercise a break clause on the lease of the 
premises in Chicago, USA, which had not been anticipated at the inception of the lease. 

2022
£’000

(3,267)

(545)

(3,812)

2022
£’000

2,806

10,051

-

12,857

Restated*
2021
£’000

237237

443

1,811

(306)

–

1,948

682

2,630

Restated
2021
£’000

(3,462)

(752)

(4,214)

2021
£’000

2,823

7,171

5,319

15,313

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements17. Investment property

18. Goodwill and other intangible assets (continued)

238

Cost:

At 1 August 2021

Additions

At 31 July 2022

Accumulated depreciation:

At 1 August 2021

Charge

At 31 July 2022

Net book value:

At 31 July 2022

At 31 July 2021

Investment 
Property
£’000

8,144

–

8,144

3,706

269

3,975

4,169

4,438

As at 31 July 2022, the Directors consider that the fair value of the investment property is not materially different 
from its net book value of £4.2 million. An amount in relation to rental income from investment properties of £0.8 
million (2021: £0.8 million) has been recognised in the Consolidated Income Statement, recorded as a credit to 
Adjusted administrative expenses. 

The Group has freehold land included within the £4.2 million with a net book value of £0.2 million (2021: £0.2 million). 
These assets have not been depreciated.

18. Goodwill and other intangible assets

Cost and carrying amount of goodwill:

At 1 August 2020

Acquisition of businesses

Reclassified to assets held for sale

Foreign exchange

At 31 July 2021

Acquisition of businesses

Disposals

Foreign exchange

At 31 July 2022

£’000

68,010

2,182

(601)

(1,219)

68,372

11,244

(5,990)

3,309

76,935

Acquisition of businesses in the year comprises the balances arising on the purchase of Octain, Loop and Melon 
(refer to note 12). Disposal movements relate to the goodwill associated with Edit, which was divested in the year. The 
positive exchange rate movement of £3.3 million (2021: negative £1.2 million) is associated with the goodwill balance 
held in respect of the Americas and Melon, which are denominated in US Dollars and Euros respectively.

Changes in the Group’s cash generating units

Following the move to manage the Group regionally completed in the year (refer to note 4), the level at which 
operating performance and cash flows are forecast and monitored has consequently changed to regional reporting. 
Therefore the historical goodwills associated with acquisitions in each of the regional segments have been 
consolidated into a single cash generating unit (“CGU”) for each region with the exception of Melon, which arose 
following the acquisition in the year. For the year ended 31 July 2022, the Group had three CGUs: Americas, Europe 
excluding Melon and Melon. 

The goodwills for Solstice, Spire, Cascade, Octain and Loop were combined into a single figure and tested in the current 
year against a single CGU, Kin + Carta Americas (“Americas”) corresponding to the level at which cash flows are 
budgeted, reported and monitored for that region. Similarly, the goodwills for AmazeRealise and The App Business were 
consolidated into one figure for testing at the level of CGU called “Europe excluding Melon”, corresponding to the level 
at which cash flows are budgeted, reported and monitored for that region. The Melon goodwill (refer to note 12) was 
tested for impairment under a separate CGU, “Melon”, as its cash flows are independently budgeted and monitored. 

239239

At 31 July 2022, the individual goodwill balances aggregated to the three CGUs were:

Goodwill

Solstice

Spire Digital

Cascade Data Labs

Loop

Octain

Americas CGU

AmazeRealise (previously referred to as Connect)

The App Business (previously referred to as Create)

Europe excluding Melon CGU

Melon CGU

Edit CGU

Total

2022
£’000

15,564

7,891

2,493

1,383

257

27,588

31,294

8,378

39,672

9,675

-

76,935

2021
£’000

13,633

6,907

2,182

-

-

22,722

31,294

8,378

39,672

-

5,978

68,372

The Group tests goodwill annually for impairment or more frequently if there are indicators that goodwill might  
be impaired. 

Assumptions

The recoverable amount of CGUs is determined using a value-in-use calculation. The key assumptions for the value-
in-use calculations are those regarding discount rates, terminal growth rates and cash flow forecasts in the medium 
term. Management estimates discount rates using pre-tax rates that reflect current market assessments of the time 
value of money and the risks specific to the CGUs. The Group prepares cash flow forecasts derived from five-year 
forecasts. These include Board-approved two-year forecasts for the financial periods 2023 and 2024, and forecasts 
based on a nominal revenue growth rate of 2.0% for the financial periods 2025, 2026 and 2027. A terminal nominal 
growth rate of 2% (2021: 2%) has been used in the value-in-use calculation to derive the terminal value for each CGU. 
The terminal growth assumption was applied for all CGUs tested via a value-in-use calculation. 

The pre-tax discount rate used for Kin + Carta Europe excluding Melon (the CGU which includes the goodwills arising 
on the businesses formerly known as AmazeRealise and The App Business respectively), was 13.5% (2021: 10.8%). 
The pre-tax discount rate used for Kin + Carta Americas ( the CGU which contains the goodwills arising on the 
acquisitions of Solstice, Spire, Cascade, Loop and Octain was 15.2% (2021: 11.4%). The pre-tax discount rate used for 
Melon was 13.2%. 

The key assumptions used in the value-in-use calculations and the sensitivities to short-term revenue growth and 
pre-tax discount rate assumptions are detailed below. Revenue drives the underlying profitability of the CGUs and is 
a KPI we use to measure growth. The pre-tax discount rate measures the Group’s cost to capital. Capital is needed to 
drive growth through acquisitions and funding of working capital. 

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements18. Goodwill and other intangible assets (continued)

18. Goodwill and other intangible assets (continued)

240

Americas

Europe excluding Melon

Melon

Value-in-use assumptions:

Sensitivity of value-in-use to changes in key 
assumptions:

Revised excess of value-in-use over carrying 
value arising from:

Pre-tax  
discount rate

Excess of value-in-use 
over carrying value
(£’000)

A reduction of the 
growth in revenue of 5% 
(£’000)

An increase in pre-tax 
discount by 2%  
(£’000)

15.2%

13.5%

13.2%

247,443

37,976

3,732

216,932

26,672

2,035

209,775

25,320

456

Reasonably possible changes in key assumptions:

The impairment test did not highlight any impairment of goodwill. The table above shows the impact on the value-in-
use of a reduction of 5% in the growth of revenue and, separately, of an increase in the pre-tax discount rate to 17.2% 
for the Americas CGU, 15.5% for the Europe excluding Melon CGU and 15.2% for Melon. The table shows that neither 
a reasonably possible reduction in the revenue growth rate of 5% nor an increase in the discount rate by 2% would 
result in an impairment of any of the CGUs.

Other intangible assets

Restated*
Computer
software
£’000

Customer 
relationships
£’000

Proprietary 
techniques
£’000

Trademarks
£’000

Restated*
Total
£’000

All research and development costs were expensed in the current and prior period. Acquisitions in the current period 
consist of assets arising in the context of the acquisitions of Loop and Melon.

Customer relationship assets include customer contracts, order backlogs and non-contractual customer 
relationships. Proprietary techniques include models, algorithms and processes that are used to generate revenue 
from customers. These assets are recorded at fair value at the date of acquisition and are amortised over their 
estimated useful lives. Material customer relationships and proprietary techniques are disclosed below.

241241

Customer relationships:

Melon

Loop

Cascade

Spire

AmazeRealise

Edit

Remaining Amortisation 
Period (Months) at 31 July 
2022

33

31

17

-

-

-

2022
£’000

6,988

2,732

1,252

–

–

–

10,972

2021
£’000

–

–

1,870

285

321

95

2,571

Customer relationships related to Melon and Loop arose in the context of the acquisition of these entities in the 
current period as detailed in note 12. 

Cost:

At 1 August 2020*

Acquisitions

Additions*

Disposals

Foreign exchange

At 31 July 2021

Acquisitions

Disposals

Reclassification

Foreign exchange

At 31 July 2022

Accumulated amortisation:

At 1 August 2020*

Charge for the period*

Disposals

Foreign exchange

At 31 July 2021

Charge for the period

Disposals

Reclassification

Foreign exchange

At 31 July 2022

Net book value:

At 31 July 2022

At 31 July 2021

4,690

–

19

(3,031)

(7)

1,671

–

(1,426)

(140)

15

120

4,651

35

(3,031)

(6)

1,649

–

(1,426)

(119)

16

120

31,455

2,322

–

(11,713)

(208)

–

–

(15,066)

(917)

21,856

36,296

10,871

(11,241)

–

726

22,212

28,228

2,937

(11,713)

(167)

19,285

2,565

(11,241)

–

631

–

(214)

–

2,203

38,285

34,615

5,336

(15,066)

(544)

24,341

3,703

(214)

–

1,736

11,240

29,566

52,279

3,895

–

–

(1,296)

(126)

2,473

972

(344)

–

291

92,319

2,322

19

(31,106)

(1,258)

62,296

11,843

(13,225)

(140)

3,235

Proprietary techniques:

The App Business

AmazeRealise

Solstice

Spire

3,392

64,009

Trademarks:

Melon

Trademarks arose from the acquisition of Melon (refer to note 12). 

3,504

395

(1,296)

(130)

2,473

216

(344)

–

303

2,648

70,998

8,703

(31,106)

(847)

47,748

6,484

(13,225)

(119)

2,686

43,574

Remaining Amortisation 
Period (Months)

42

19

31

4

Remaining Amortisation 
Period (Months)

9

2022
£’000

4,301

1,387

2,820

211

8,719

2022
£’000

744

744

2021
£’000

5,533

2,263

3,424

735

11,955

2021
£’000

–

–

* The FY21 results have been restated following a change in accounting policy, after adopting the IFRS IC’s agenda decision on configuration and customisation costs in a Cloud 
Computing Arrangement. This change in accounting policy has resulted in the net book value of computer software assets being reduced by £524,000. 

-

22

10,972

2,571

8,719

11,955

744

–

20,435

14,548

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements19. Investment in joint arrangement

21. Derivative financial instruments

242

Balance at 1 August 2021

Disbursement from joint arrangement

Share of results of joint arrangement

Disposal

Foreign exchange

Balance at 31 July 2022

2022
£’000

1,080

(147)

442

(1,401)

26

–

The Group previously held a 50% interest in Loop Integration LLC (“Loop”), incorporated in Illinois, USA. The business 
is an e-commerce consultancy specialising in Hybris software integration. On 14 February 2022, the Group acquired 
the remaining 50% interest in Loop and accounted for the step acquisition as a disposal followed by a purchase of 
100% of the equity of Loop. The deemed disposal gave rise to a gain of £ 1.6 million, corresponding to the step up 
in value from the share of book equity to fair value for the 50% stake already held at the point of purchasing the 
remaining 50%. The gain is recorded as an Adjusting Item within other income and expense within the Americas 
segment. The entity’s results have been fully consolidated in the Group’s results from the date of acquisition of the 
remaining 50%.

20. Other financial assets

Trade and other receivables

Amounts receivable for the sale of goods and services

Less: provision for impairment of trade receivables

Trade receivables

Accrued income

Other receivables

Prepayments and other assets

2022
£’000

30,094

(2,996)

27,098

15,195

110

2,990

45,393

The directors consider that the carrying amount of trade and other receivables approximates their fair value. 

Non-current assets

Other receivables

Cash and cash equivalents

Cash and cash equivalents

2022
£’000

101

2022
£’000

12,609

2021
£’000

23,161

(1,768)

21,393

13,196

52

2,221

36,862

2021
£’000

28

2021
£’000

44,971

Cash and cash equivalents comprise cash held by the Group and short-term bank deposits with an original maturity 
of three months or less. The carrying amounts of these assets approximate their fair value.

Derivative financial assets

Forward foreign currency contracts

Derivative financial liabilities

Forward foreign currency contracts

2022
£’000

2

2022
£’000

454

2021
£’000

13

2021
£’000

–

243243

All forward foreign currency contracts are designated and effective as hedging instruments. Further disclosures can 
be found under note 29.

22. Trade and other payables

Trade payables

Accruals for goods and services

Other taxes, social security and employee related liabilities

Other payables

2022
£’000

4,693

7,713

20,076

486

32,968

2021
£’000

6,565

7,178

16,275

599

30,617

The Directors consider that the carrying amount of trade and other payables approximates to their fair value. 

23. Loans 

Loans

Current liabilities

US Government loans

Non-current liabilities

Bank loans – revolving credit facility

Total loans

Bank loans – revolving credit facility 

2022
£’000

2021
£’000

–

1,853

13,148

13,148

62,365

64,218

The Group’s revolving multi-currency credit facility of £85.0 million was renewed in September 2021, until September 
2025 and extended in August 2022 for a further year to September 2026. Up to £10.5 million can be drawn as an 
overdraft facility. As at 31 July 2022, Interest on loan drawdowns is charged at SOFR plus a margin of 1.70% (LIBOR 
plus a margin of 1.75%). The interest rate on loan drawdowns depends on the ratio of the Group’s net debt Adjusted 
EBITDA on a pre-IFRS 16 basis including the pro forma effect of acquisitions and disposals. Interest on overdraft 
drawdowns is charged at an average rate of 2.00% (2021: 2.00%) over the UK base rate.

As at 31 July 2022, the Group’s outstanding loans within this facility were £13.1 million (2021: £62.4 million). The 
undrawn portion of this facility at 31 July 2022 was £71.9 million (2021: £22.6 million). 

US Government loans 

In May 2020, the Group received £6.7 million in unsecured loans under the Paycheck Protection Program (“PPP”) 
provided by the US Government, provided as part of the US CARES Act. £4.5 million of the PPP loan was forgiven by 
the US Government in FY21 and was recorded in adjusted other income. The remaining loan balance of £1.9 million 
after currency effects outstanding at 31 July 2021, and which bore an interest rate of 1%, was repaid by May 2022.

The Directors consider that the carrying amount of the loans approximates to their fair value.

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements24. Deferred income

26. Deferred tax

Deferred income

244

2022
£’000

5,159

2021
£’000

6,631

Deferred income taxes are calculated in full on temporary differences under the liability method using a principal tax 
rate of 25% for UK operations (2021: 19%) and 28.51% for US operations (2021: 28.51%). 

Deferred tax assets and liabilities are classified in the balance sheet as follows:

All the deferred income recorded at 31 July 2021 was recognised as revenue in the current reporting period and 
all deferred income recorded at 31 July 2022 is expected to be recognised as revenue in the 12 months after 31 
July 2022.

25. Provisions

Deferred tax assets

Deferred tax liabilities

245245

2022
£’000

(7,625)

11,334

3,709

Restated*
2021
£’000

(3,524)

3,930

406

*The 31 July 2021 balance sheet has been restated following a change in accounting policy on adoption of the IFRS IC’s agenda decision on configuration and customisation 
costs in a Cloud Computing Arrangement. Refer to note 2(x). 

The net movement in the net deferred tax liabilities is as follows:

At the beginning of the period 1 August 2020

Acquisitions

Disposal

Credit to the Consolidated Income Statement

Items taken to Other Comprehensive Income

Items taken directly to equity

Reclassified to liabilities relating to assets held for sale

Foreign exchange

At the end of the period 31 July

2022
£’000

406

1,021

(82)

(3,118)

6,210

(250)

–

(478)

3,709

2021
£’000

19

–

8

(1,858)

3,401

(1,220)

60

(4)

406

Balance at 1 August 2020

Charged to the Consolidated Income Statement

Utilised during the period

Release

Transfer

Reclassified to liabilities held for sale

Currency

Balance at 31 July 2021

Charged to the Consolidated Income Statement

Utilised during the period

Divested

Released

Balance at 31 July 2022

Current

Non-current

Provision for repairs

Provision for 
repairs
£’000

Provision for 
reorganisation
£’000

1,080

46

(246)

–

(130)

(129)

–

621

32

(203)

–

(225)

225

–

225

225

1,429

120

(797)

(133)

130

–

(3)

746

4,458

(32)

(614)

(100)

4,458

477

3,981

4,458

Total
£’000

2,509

166

(1,043)

(133)

–

(129)

(3)

1,367

4,490

(235)

(614)

(325)

4,683

477

4,206

4,683

Where the Group is committed under the terms of a lease to make repairs to leasehold premises, a provision for 
repairs is made for these estimated costs over the period of the lease. It is anticipated that these liabilities will 
crystallise between 2023 and 2026. 

Provision for reorganisation

The provision for reorganisation comprises onerous property, redundancy and other costs. The provision will be 
utilised when the restructuring completes or where the obligations associated with onerous properties are fully 
discharged. 

During the year, a provision was made for the onerous property costs of premises occupied in Chicago, USA, following 
the decision in July 2022 to partially vacate the premises in September 2022 and to exercise a break clause to 
terminate the lease in 2026 earlier than originally anticipated, which will trigger a penalty payable at the modified exit 
date in 2026. The long-term provisions have been recorded at a value discounted at the time value of money, using a 
discount rate of 5%.

The divested movement figure relates to provisions carried in the Edit business, which was divested in the 
current period as detailed in note 8.

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements 
26. Deferred tax (continued)

The individual movements in deferred tax liabilities/(assets) are as follows:

27. Retirement benefits
Defined contribution schemes

246

Accelerated 
tax 
depreciation
£’000

Retirement 
benefit 
obligations
£’000

Rolled over 
capital 
gains
£’000

Revenue 
tax losses
£’000

Short-term 
timing 
differences
£’000

Share
options
£’000

Acquired 
intangible 
assets
£’000

Balance at 1 August 2020

(1,066)

(280)

77

Total
£’000

19

8

The Group operates defined contribution schemes for all qualifying employees. The assets of the schemes are 
held separately from those of the Group in funds under the control of the trustees. Payments to the schemes are 
expensed to the Consolidated Income Statement as they fall due. The total expense recognised in the Consolidated 
Income Statement for continuing operations of £4.3 million (2021: £2.9 million) represents contributions payable 
to these schemes by the Group at rates specified in the rules of the schemes. At 31 July 2022, contributions of 
£1.0 million (2021: £1.0 million) due in respect of the 2022 reporting period had not been paid over to the schemes. 
The amounts were paid over subsequent to the balance sheet date, within the requisite time limits.

247247

Disposal – discontinued 
operations

(Credit)/charge to the 
Consolidated Income 
Statement

Items taken directly to 
Other Comprehensive 
Income

Items taken directly to 
equity

Reclassified to liabilities 
relating to assets held 
for sale

Foreign exchange

8

–

513

242

–

–

–

124

3,401

–

–

–

Balance at 31 July 2021

(421)

3,363

Disposal – discontinued 
operations

(Credit)/charge to the 
Consolidated Income 
Statement

Items taken directly to 
Other Comprehensive 
Income

Items taken directly to 
equity

Acquisitions

Foreign exchange

Balance at 31 July 2022

(82)

–

188

135

–

–

–

(81)

(396)

6,210

–

–

–

–

–

–

–

–

–

–

–

–

(204)

–

(2)

–

1,494

–

(455)

(542)

(1,616)

(1,858)

–

–

60

–

–

(1,220)

–

–

(599)

(1,764)

–

–

–

(128)

(250)

3,401

(1,220)

60

(4)

406

–

–

–

(82)

(103)

(1,525)

(242)

(1,571)

(3,118)

–

–

–

–

–

–

–

–

–

(250)

–

–

–

–

1,021

(397)

6,210

(250)

1,021

(478)

–

–

–

–

–

–

77

–

–

–

–

–

–

9,708

77

(103)

(2,124)

(2,256)

(1,197)

3,709

Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets 
against current tax liabilities and when the deferred income taxes relate to the same fiscal authority. 

On 23 September 2022, the UK Government announced that the main rate of corporation tax would no longer 
increase to 25% with effect from 1 April 2023, but would instead stay at 19%. This change was not substantively 
enacted by the balance sheet date and therefore the deferred tax remains measured at 25%. Had the change been 
enacted, this would have decreased the deferred tax charge in other comprehensive income by £2.3m. It would also 
have decreased the deferred tax liability at 31 July 2022 by £2.3m.

Unrecognised gross tax losses, all of which have an unlimited life, are as follows:

Unrecognised trading losses

Unrecognised capital losses

2022
£’000

–

15,357

15,357

2021
£’000

1,891

15,357

17,248

St Ives Defined Benefit Pension Scheme 

The Group operates the St Ives Defined Benefit Pension Scheme (the “Scheme”) with assets held in separate trustee 
administered funds. Pension benefits are linked to a member’s final salary at retirement and their length of service. 
The Scheme was closed to new entrants from 6 April 2002, and closed to future benefit accruals with effect from 
31 August 2008. The Scheme is a registered scheme under UK legislation and is contracted out of the State Second 
Pension. The Scheme has one current participating employer, Kin and Carta plc. The Scheme was established from 
30 September 1988 under trust and is governed by the Scheme’s trust deed and rules dated 23 April 1991 and 
subsequent amendments. The directors of St Ives Pension Scheme Trustees Limited (the “Trustees”) are responsible 
for the operation and the governance of the Scheme, including making decisions regarding the defined benefit 
pension scheme’s funding and investment strategy in conjunction with the Company.

The Scheme’s triennial technical valuation prepared by XPS Pensions Limited determines the cash deficit repair 
contributions payable by the Group. The last formal valuation showed a technical surplus of £5.6 million at 5 
April 2022. 

The bid value of the scheme’s assets as at 31 July 2022 was provided by Schroders Solutions.

The present value of the defined benefit obligation, and the related current service cost and past service cost, were 
measured using the projected unit credit method.

The principal assumptions used for the purpose of the actuarial valuations are as follows:

Discount rate

Expected rate of inflation

Expected rate of salary increases

Future pension increases

Assumed life expectancies for retirement at age of 65 are as follows:

2022
per
annum

3.50%

3.15%

nil

3.05%

2021
per
annum

1.65%

3.20%

nil

3.10%

Members retiring immediately

Members retiring in 20 years time

2022

2021

Male

20.7

22.0

Female

23.5

25.0

Male

21.1

22.4

Female

23.1

24.6

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements27. Retirement benefits (continued)

27. Retirement benefits (continued)

The amount recognised in the Consolidated Balance Sheet in respect of the Scheme is as follows:

The Group has an unconditional right to a refund of any surplus at the end of the Scheme’s duration.

248

Present value of funded obligations

Fair value of scheme assets

Retirement benefit surplus

2022
£’000

2021
£’000

302,586

400,514

341,334

38,748

419,781

19,267

Changes in the fair value of the Scheme assets are as follows:

Opening fair value of scheme assets

Interest income on scheme assets

Amounts recognised in the Consolidated Income Statement in respect of the Scheme as Adjusting Items are as 
follows:

Return on assets, excluding interest income, recorded in the Consolidated Statement of 
Comprehensive Income

Scheme administrative costs (note 7)

Interest costs on defined benefit pension scheme obligations (note 9)

Investment income on defined benefit pension scheme assets (note 9)

Past service cost (note 7)

2022
£’000

787

6,510

2021
£’000

773

5,458

(6,850)

(5,479)

3,884

4,331

604

1,356

Contributions by employer

Benefits paid

Scheme administrative cost

Closing fair value of scheme assets

The fair value of the Scheme assets at the balance sheet date is analysed as follows:

249249

2022
£’000

419,781

6,850

(75,964)

3,477

(12,023)

(787)

2021
£’000

396,628

5,479

28,196

1,665

(11,414)

(773)

341,334

419,781

Value at
31 July 2022
£’000

Value at
31 July 2021
£’000

46,514

218,724

76,096

341,334

109,652

266,194

43,935

419,781

Amounts recognised in the Consolidated Statement of Comprehensive Income in respect of the Scheme are as 
follows:

Net measurement – losses / (gains) – financial

Net measurement – losses / (gains) – experience

Net measurement – (gains) / losses – demographic

Return on assets, in excess of interest income recorded in the Consolidated Income Statement

Changes in the present value of the Scheme obligations are as follows:

Opening defined benefit obligation

Interest cost

Net measurement – losses – financial

Net measurement – (gains)/losses – demographic

Net measurement – losses/(gains) – experience

Benefits paid

Past service cost

Closing defined benefit obligation

2022
£’000

102,115

5,986

(11,802)

(75,964)

20,335

2021
£’000

(7,827)

(3,755)

1,263

28,196

17,877

2022
£’000

2021
£’000

400,514

395,547

6,510

(102,115)

(5,986)

11,802

(12,023)

3,884

5,458

7,827

(1,263)

3,755

(11,414)

604

302,586

400,514

Equity instruments

Bonds

Other

The Scheme’s assets do not include any of the Group’s own financial instruments, nor any property occupied by, or 
other assets used by the Group. Included within the scheme assets noted above are £146.0m (2021: £175.3m) relating 
to pooled investment vehicles under a fiduciary management arrangement.

The Scheme exposes the Group to actuarial risks such as market (investment) risk, interest rate risk, inflation risk and 
longevity risk. The defined benefit pension scheme does not expose the Group to any unusual scheme-specific or 
company-specific risk.

Investment risk: the Scheme holds some of its investments in asset classes, such as equities, which have volatile 
market values and, while these assets are expected to provide the best returns over the long term, any short-term 
volatility could cause additional funding to be required. Derivative contracts are used from time to time, which would 
limit losses in the event of a fall in equity markets.

Interest rate risk: the Scheme’s liabilities are assessed using market rates of interest to discount the liabilities and are 
therefore subject to any volatility in the movement of the market rate of interest. The net interest income or expense 
recognised as an Adjusting Item in the Consolidated Income Statement is also calculated using the market rate of 
interest. The Scheme’s swap investments are expected to provide a degree of protection from any movement in the 
market rate of interest.

Inflation risk: a significant proportion of the benefits under the Scheme are linked to inflation. Although the Scheme’s 
assets are expected to provide a hedge against inflation over the long term, rising inflation over the short term could 
lead to an increase in the deficit. The Scheme’s swap investments are expected to provide a degree of protection 
from any short-term inflationary movements.

Longevity risk: in the event that members live longer than assumed, the liabilities may be understated, thus increasing 
any deficit.

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements27. Retirement benefits (continued)

28. Financial instruments

The financial instruments by category and maturity profile as at 31 July 2022 are as follows:

A sensitivity analysis of the principal assumptions used to measure the defined benefit pension obligation as at  
31 July 2022 is analysed as follows. Based on the assumptions set out above, the impact on the present value of  
the defined benefit obligations of changing the following individual assumptions (with all other assumptions 
remaining unchanged) is set out below. Assumption changes in the opposite direction would reduce liabilities by  
a similar magnitude.

250

Discount rate

Rate of Inflation (RPI)

Assumed life expectancy at age 65

Change in 
assumption

Change
£’000

31 July 2022
£’000

Reduce by 0.25%

Increase by 0.25%

Increase by 1 year

11,389

9,014

11,854

313,975

311,600

314,440

Approximately 40% of the plan assets were invested in return-seeking assets at 31 July 2022, providing a higher level 
of return over the longer period. 

Derivative instruments are in place to protect against significant falls in asset values and changes in interest and 
inflation rates. The fiduciary managers of the Scheme’s assets maintain sufficient levels of liquidity reserves to 
be able to meet collateral calls from derivative counterparties linked to fluctuations of the market value of those 
derivatives. This liquidity reserve helps the Scheme to avoid having to sell those assets which provide strategic 
hedges on interest rate and inflation rate risk. As part of the scheme’s liability driven investment strategy, c. 50% 
of the scheme’s assets were held in UK government debt instruments at 31 July 2022. There was an unusually high 
level of volatility in UK government bond markets in the latter part of September 2022. Despite this high volatility, the 
scheme held the inflation and interest rate hedging in this period. The Scheme’s fiduciary managers estimate that 
UK 10 year gilt yields would have to increase to 7.5% before the gilt collateral, which provides security to derivative 
counterparties and which contributes to the interest rate hedging function, is exhausted.

The liabilities of the Scheme are based on the current value of expected benefit payment cash flows to members of 
the Scheme over the next 75 years. The average duration of the liabilities is approximately 16 years. The Group paid 
deficit repair contributions of £3.0 million in 2022 (2021: £1.0 million). The sponsor is currently in discussions with the 
trustees about a secondary funding objective for the Scheme, to set a target date for the Scheme to be funded on 
a “low dependency” basis, which would involve further derisking of Scheme assets and, consequently, a significantly 
reduced probability of the Scheme falling back into a technical deficit due to risk asset performance. The funding 
assumption to measure the Scheme’s liability on this basis is gilts +0.5%. Although there was a technical surplus at 
5 April 2022, the date of the last triennial valuation, the Company has agreed to pay voluntary fixed contributions 
of £1.5 million in FY23, £0.6 million in FY24 and £0.4 million in FY25. These should help to accelerate the Scheme’s 
journey to a state of low dependency, and reduce the proportion of assets allocated to return-seeking investments 
further. The Company also paid £0.4 million towards the cost of running the Scheme and £0.1 million of contributions 
in respect of the additional cost of staff who took early retirement on unreduced pensions, an option available to a 
small portion of the membership.

The Scheme has one current participating employer: Kin and Carta plc, (the “sponsor”) which is responsible for 
paying all contributions to the Scheme. The sponsor has an unconditional right to a refund of any surplus in the 
defined benefit pension scheme at the end of the Scheme’s duration. The sponsor is also liable for all the liabilities 
on wind-up or withdrawal from the Scheme in accordance with the Scheme’s trust deed and rules. The strong trading 
of the Company in the current year, the reduction of its financial debt, and the Scheme’s move into a technical 
surplus improved the strength of the Group’s covenant over the Scheme. The value of the s75 solvency deficit, which 
represents the estimated cost of a full transfer of all the sponsor’s obligations for the Scheme to an insurer ( a ‘buy 
out’), as measured at the most recent value reduced to £117 million at 5 April 2022 compared to £238 million at the 
previous valuation date, 5 April 2019. Recent movement in gilt rates have likely reduced the buy out value further 
since 5 April 2022, and other risk transfer solutions are coming onto the market that might, in time, allow all the 
Scheme risks to be transferred from the Company at a lower cost than an insurer buy out. 

Financial instrument category

Note

Trade and other receivables

Cash and cash equivalents

Trade and other payables

Derivative financial instruments – 
assets

Derivative financial instruments – 
liability

Deferred consideration payable

Deferred consideration payable

US Government loans

Bank borrowings

20

20

22

21

21

12

12

23

23

2022
Amortised
cost
£’000

45,393

12,609

32,968

2021
Amortised
cost
£’000

36,862

44,971

30,617

–

–

–

–

–

13,148

–

–

–

–

1,853

62,365

–

–

–

2

454

6,944

2,155

–

–

2022
Fair value 
through 
profit and 
loss
£’000

2021
Fair value 
through profit 
and loss
£’000

251251

Maturity profile

Less than 12 months

Less than 12 months

Less than 12 months

–

–

–

13

Less than 12 months

–

–

Less than 12 months

Less than 12 months

1,888

More than 12 months

–

–

Less than 12 months

Less than 12 months

The maturity profile is based on the remaining period between the balance sheet date and the contractual maturity 
date of the Group’s financial assets/liabilities at 31 July 2022, based on contractual undiscounted receipts/payments. 

29. Financial risk management

The Group’s Treasury function is responsible for managing the Group’s exposure to financial risk and operates within 
a defined set of policies and procedures reviewed and approved by the Board. 

These risks include market risk (including currency risk, fair value interest rate risk and price risk, credit risk, liquidity 
risk and cash flow interest rate risk). The Group does not enter into or trade financial instruments, including derivative 
financial instruments for speculative purposes.

At the 2022 period end, the Group’s borrowings consisted of loan drawdowns under the Group’s revolving multi-
currency credit facility. As at 31 July 2022, the Group’s revolving multi-currency borrowings were set to mature within 
one to three months. The loan drawdowns are interest bearing and are recorded on an undiscounted basis. Under the 
terms of the facility, the Group has the right to renew these borrowings until the expiration of the facility.

Interest rate risk

The Group carries a cash flow risk where there are changes in the interest rate levied on the Group’s borrowings as 
currently interest on the Group’s borrowings is at floating rates. The Group finances its operations through a mixture 
of retained earnings and bank borrowings. Group policy is to constantly review the exposure risk to interest rate 
fluctuations in relation to the risk as a proportion of Group earnings and, wherever possible, with matching short-
term deposits of surplus funds. The Group is not subject to fair value interest rate risk as the majority of debt is at 
floating rates.

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements29. Financial risk management (continued)
Interest rate management

An analysis of financial assets and liabilities exposed to interest rate risk by currency is set out below:

252

Financial assets subject to interest rate risk

US Dollar

Sterling

Euro

Argentine Peso

Other

The Group’s financial assets comprise cash and cash equivalents, all of which attract interest. 

Financial liabilities subject to interest rate risk are as follows:

Sterling bank loans

US Dollar bank loans

2022
£’000

10,090

788

924

623

184

2021
£’000

9,911

34,096

340

616

8

12,609

44,971

2022
£’000

–

13,148

13,148

2021
£’000

30,000

32,365

62,365

The Group’s bank liabilities comprise loan borrowings, which bear interest at floating rates based upon Sterling and 
US Dollar SOFR, and overdraft borrowings, which bear interest at floating rates based upon UK bank base rate.

The Group’s finance lease liabilities are not subject to interest rate risk. 

Interest rate sensitivity analysis 

The analysis shows the additional charge to the Consolidated Income Statement assuming that the amount of 
the liability outstanding at the balance sheet date was outstanding for the entire period. This analysis excludes US 
Government loans (see note 23):

Assumed Sterling SONIA (2021: GBP LIBOR) change of 1%

Assumed US Dollar SOFR (2021: USD LIBOR) change of 1%

2022
£’000

–

131

2021
£’000

300

324

The changes would not have impacted other equity reserves as all interest bearing financial assets and liabilities are 
subject to floating interest rates and their fair values do not fluctuate with changes in interest rates.

Foreign exchange risk

From time to time, the Group enters into contracts to supply material services to customers trading in the  
following regions:

•  Europe at prices denominated in Euros

•  USA at prices denominated in US Dollars

29. Financial risk management (continued)
Forward foreign exchange contracts

The Group enters into forward foreign exchange contracts to cover specific foreign currency payments and receipts 
and to manage the risk associated with anticipated sale and purchase transactions. Forward foreign exchange 
contracts have been used to hedge the exchange rate risk arising from these commitments, which are designated 
as cash flow hedges. As at 31 July 2022, the aggregate amount of unrealised gains under forward foreign exchange 
contracts deferred in the hedging reserve relating to the exposure on trade receivables and anticipated sale 
transactions amounted to £39,000. It is anticipated that the sales receipts will occur in the 12 months following the 
balance sheet date. 

253253

The Group also hedges, in certain circumstances , amounts payable to the former shareholders of companies it has 
acquired in respect of deferred consideration payable, where the value of such consideration is calculated based 
on a currency other than the functional currency of the acquiring entity. During the year, the Company hedged the 
amounts payable in respect of deferred consideration of Cascade Data Labs, the value of which was effectively fixed 
in British pounds, with a forward exchange contract. The hedge maturity date is the end of September 2022 and 
“mark-to-market” revaluation of the derivative instrument has been recorded as an Adjusting Item expense in the 
income statement as part of the Americas segment, under the contingent consideration caption. 

The following table details the forward currency contracts outstanding at the period end:

Sell Euros (up to 12 months)

Sell US dollars (up to 12 months)

Sell US dollars (up to 12 months)

Exchange rate sensitivity analysis

Average contracted 
exchange rate
Sterling: foreign 
currency

Foreign 
currency
LC ‘000

Contract 
value
£’000

Notional 
value
£’000

1.20

1.21

1.26

500

843

417

696

419

693

15,799

12,529

12,983

As at 31 July 2022, 16.0 million US Dollars were drawn on the revolving credit facility.

The Group also faces foreign currency exposures on other assets and liabilities denominated in currencies other 
than the functional currency of its subsidiaries. In the normal course of business, the Group closely monitors its 
subsidiaries’ net asset balances dominated in other currencies and where a potential and material foreign exchange 
loss risk is identified, the Group will hedge this exposure with its financial institutions. 

Credit risk

The Group’s principal financial assets are bank balances and cash, trade and other receivables, which represent 
the Group’s maximum exposure to credit risk in relation to financial assets. The Group’s credit risk is primarily 
attributable to its trade receivables. The amounts presented in the Consolidated Balance Sheet are net of provision 
for impairment of trade receivables, estimated by the Group’s management based on prior experience and their 
assessment of the current economic environment. The Group’s credit risk is relatively low as the Group maintains 
credit insurance for all of its UK and US operations up to a maximum aggregate claim in any one year of £7.5 million. In 
addition, its UK subsidiaries’ sales are principally with a large number of counterparties and customers in the UK, and 
are denominated in Sterling.

Before accepting any new customers, the Group uses an external credit scoring system to assess the potential 
customer’s credit quality and defines credit limits by customer. Limits and scoring attributed to customers are 
reviewed regularly.

Included in the Group’s trade receivables balance are debtors with a carrying amount of £10.5 million (2021: £2.4 million), 
which are past due at the reporting date for which the Group has not provided as there has not been a significant 
change in credit quality and the amounts are still considered recoverable. The Group does not hold any collateral over 
these balances.

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements29. Financial risk management (continued)

Ageing of impaired receivables:

254

Between 0 and 59 days

Between 60 and 89 days

Between 90 and 119 days

120 days and above

Movement in provision for impairment of trade receivables 

Balance at the beginning of the period

Impairment losses recognised

Impairment losses reversed

Balance at the end of the period

Consideration of expected credit losses

2022
£’000

2021
£’000

499

86

21

133

739

2022
£’000

928

95

(284)

739

159

252

11

506

928

2021
£’000

1,031

93

(196)

928

In determining the recoverability of a trade receivable, the Group considers any change in the quality of the trade 
receivable from the date the credit was initially granted up to the reporting date. The concentration of credit risk is 
limited due to the customer base being large and unrelated, and being covered by credit insurance arrangements. 
Accordingly, the Directors believe that there is no further credit provision required in excess of the provision for 
impairment of trade receivables already recognised. 

Liquidity risk

The Group’s policy is to maintain flexibility with respect to its liquidity position, by utilising short-term cash deposits 
and, where necessary, short-term bank borrowings for working capital and longer-term borrowings for capital 
expenditure requirements. The Group has access to a revolving credit facility of £85.0 million. Up to £10.5 million of 
this facility can be drawn as an overdraft facility. The facility will expire in September 2026. The contractual maturities 
of drawn down borrowings, as well as undrawn facilities, are detailed in note 23.

Capital risk management

The Group manages its capital to ensure that entities in the Group will each be able to continue as a going concern, 
while maximising the return to stakeholders through the optimisation of the debt and equity balance. The capital 
structure of the Group consists of debt, which includes the borrowings disclosed in note 23, cash and cash 
equivalents, and equity attributable to equity holders of the parent, comprising issued capital, reserves and retained 
earnings as disclosed in the Consolidated Statement of Changes in Equity. The Board have reviewed and discussed 
the Group’s funding requirements and concluded that the Group is well served by its current funding arrangements 
and do not see any need to adjust the Group’s capital in order to meet its objectives.

Interest on loan drawdowns is charged at LIBOR plus a margin of 1.70%. The interest rate on loan drawdowns depends 
on the ratio of the Group’s net debt to Adjusted EBITDA on a pre-IFRS 16 basis. Interest on overdraft drawdowns is 
charged at an average rate of 2.00% (2021: 2.00%) over the UK base rate, and nil% (2021: nil%) over the US base rate, 
dependent on the currency of the loan. There were no USD denominated overdrafts during the year. 

The Group is subject to covenants on its borrowings (further discussed in the financial review section, in the CFO 
Report), which could be considered an externally imposed capital requirement. The Board continually monitors 
the Group’s performance against its banking covenants and undertakes monthly reviews of working capital, cash 
forecasts, and headroom on banking covenants. 

At the period end, the Group’s leverage ratio for bank covenant purposes was 0.05 times (2021: 0.99 times) against 
a maximum limit of 2.5 times, and interest cover was 18.5 times (2021: 14.7 times) against a minimum of 4 times. The 
Group has fully complied with the requirements of these covenants during the period under review and expects to 
continue to do so. 

30. Share capital

Issued and fully paid:

At 1 August 2021

Issued during the period

At 31 July 2022

Ordinary 
shares of 10p 
each
£’000

Number of 
shares

172,545,721

5,414,958

177,960,679

17,255

542

17,797

255255

All authorised and issued share capital is represented by equity shareholdings. The number of authorised and issued 
Kin and Carta plc ordinary shares as at 11 October 2022 was 177,990,907. 3,251,861 fully vested shares were issued in 
the period to satisfy consideration payable to the former shareholders of Melon AD and 267,429 fully vested shares 
were issued in the period to satisfy consideration payable to the former shareholders of Loop Integration LLC, both 
of which were acquired in the current year. 1,895,688 shares were issued in the year to satisfy employee share option 
exercises under LTIP, SAYE and ESPP plans.

31. Additional paid-in capital

Balance at 1 August 2020

Shares issued during the period

Balance at 31 July 2021

Reclassification to Retained Earnings

Shares issued during the period

Balance at 31 July 2022

Share 
premium
£’000

71,888

4,197

76,085

–

303

76,388

Merger 
Reserve
£’000

9,190

–

9,190

(5,357)

7,843

11,676

Capital 
redemption 
reserve
£’000

1,238

–

1,238

–

–

Total
£’000

82,316

4,197

86,513

(5,357)

8,146

1,238

89,302

The additional paid in capital includes share premium, the capital redemption reserve and the merger reserve. 
The capital redemption reserve represents the purchase by the Company of Kin and Carta plc ordinary shares 
in prior periods. The merger reserve is derived from acquisitions made in prior periods as well as reflecting the 
premium on shares issued for consideration on acquisition during the period. During the current period, there was a 
reclassification from the merger reserve to retained earnings following the divestments of entities, which accounted 
for a portion of the merger reserve in prior periods. The addition to the merger reserve in the period related to the 
share premium on share issues for consideration as part of the acquisition of Loop, and Melon: £0.6 million and  
£7.2 million respectively.

Additional details of the shares issued are in note 32 Other reserves. 

32. Other reserves

Other reserves in the Consolidated Statement of Changes in Equity is made up of additional paid in capital as 
detailed in note 31 above along with the following:

ESOP reserve representing Kin and Carta plc ordinary shares held in the Company’s Treasury and the Company’s 
Employee Benefit Trust (“EBT”). Treasury shares consisting of 90,637 Kin and Carta plc ordinary shares were held 
at 31 July 2022 (31 July 2021: 90,637 shares). In addition, 2,489,665 Kin and Carta plc ordinary shares (31 July 2021: 
40,756 shares) were held by the Kin and Carta Employee Benefit Trust as at 31 July 2022. 1,957,692 Kin and Carta plc 
ordinary shares were purchased by the EBT after 31 July 2022 to satisfy future vesting of employee awards. All shares 
held in the EBT are expected to be used to settle awards vesting in the 24 months following the balance sheet date.

Share option reserve representing the cumulative charge related to the unvested options granted to Group’s 
employees over Kin and Carta plc ordinary shares.

Hedging and translation reserve, which includes amounts relating to foreign translation differences arising on the 
retranslation of reserves due to the Group’s presentation in Sterling and the mark to market of hedging instruments 
designated as cash flow hedges.

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements33. Notes to the consolidated cash flow statement
Reconciliation of cash generated from operations

33. Notes to the consolidated cash flow statement (continued)
Analysis of financing liabilities

256

Operating (loss) / profit from continuing operations

Operating profit from discontinued operations

Operating profit

Adjustments for:

Depreciation of property, plant and equipment

Amortisation of intangible assets

Impairment loss

Loss on disposal of property, plant and equipment

Share of profit from joint arrangement

Disbursement from joint arrangement

Share-based payment charge

Forgiveness of US Government loans

Gain on disposal of subsidiaries

Fair value gain from deemed sale on step acquisition

Non-cash reductions in lease liabilities

Increase/(decrease) in retirement benefit obligations

Net increase in contingent consideration required to be treated as remuneration

Increase/(decrease) in provisions

Operating cash inflows before movements in working capital

Increase in receivables

Increase in payables

Increase in deferred income

Cash generated from operations

2022
£’000

(14,355)

25,684

11,329

4,392

6,484

6,207

72

(442)

147

3,118

–

(24,059)

(1,621)

(4,401)

1,194

13,228

3,551

19,199

(8,054)

939

43

12,127

Restated*
2021
£’000

2,818

3,433

6,251

4,322

8,870

456

-

(700)

440

1,944

(4,541)

(5,171)

–

(306)

(287)

3,342

(877)

13,743

(13,736)

10,379

378

10,764

*  Prior year figures have been restated to include the effect of adopting the  IFRS IC’s agenda decision on configuration and customisation costs in a Cloud Computing 

Arrangement, and the to show a revised grouping of continuing and discontinued operations. Refer to note 5.

The table below reconciles the continuing operations adjusted operating profit to the adjusted operating cash inflow 
from continuing operations before working capital. Refer to the CFO Review.

1 August 2021
£’000

Draw down
£’000

Repayment
£’000

Foreign 
exchange 
losses
£’000

31 July
2022
£’000

257257

Current liabilities

US Government loans

Non-current liabilities

Bank loans – Revolving credit facility

Total financing liabilities

1,853

62,365

64,218

(2,052)

199

–

23,988

23,988

(76,125)

(78,177)

2,920

3,119

13,148

13,148

Cash and cash equivalents (which are presented as a single class of assets on the face of the Consolidated Balance 
Sheet) comprise cash at bank and other short-term highly liquid investments with a maturity of three months or less. 

The effective interest rates on cash and cash equivalents are based on current market rates.

34. Share-based payments

The Company operates a number of share-based payment schemes for certain employees of the Group.

Long-term Incentive Plan 2010 (“LTIP”)

Executive Directors and certain members of senior management have been granted nil-cost share options under the 
Company’s LTIP. Details of the LTIP are included on pages 150, 165 and 166 of the Directors’ remuneration report.

Number of options

Outstanding at the beginning of the period

Granted during the period

Lapsed during the period

Exercised during the period

Outstanding at the end of the period

Exercisable at the end of the period

Estimated % of options vesting over next three years

2022
‘000

7,475

2,745

(1,324)

(1,305)

7,591

210

68%

2021
‘000

5,856

3,583

(1,812)

(152)

7,475

22

64%

The fair value of the options granted in the current period under the LTIP were measured using a Black-Scholes 
options pricing model. The inputs to the model are:

Adjusted operating profit

Depreciation of property, plant and equipment

Share of profit from joint arrangement (note 19)

Disbursement from joint arrangement

Share-based payment charge

Forgiveness of US government loans

Adjusted operating cash inflow from continuing operations before working capital

2022
£’000

18,893

4,155

(442)

147

3,118

–

25,871

Restated*
2021
£’000

12,268

3,213

(700)

440

1,944

(4,541)

12,624

Weighted average mid-market share price (pence)

Weighted average exercise price (pence)

Expected life

Expected volatility

Risk-free rate

Dividend yield

Weighted average fair value of the options (pence)

*  Prior year figures have been restated to include the effect of adopting the IFRS IC’s agenda decision on configuration and customisation costs in a Cloud Computing 

Arrangement, and the to show a revised grouping of continuing and discontinued operations. Refer to note 8.

LTIP

2.91

£nil

3 years

58.34%

2.00%

0.03%

2.91

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements34. Share-based payments (continued)
CSOP incentive

34. Share-based payments (continued)
Employee Stock Purchase Plan (“ESPP Plan”)

Executive Directors and certain members of senior management have been granted share options at market value 
under the Company’s CSOP. Details of the CSOP are included on pages 150 and 165 of the Directors’ remuneration 
report.

258

The Company has granted share options to eligible employees under an Employee Stock Purchase Plan. Details of the 
plan are included on page 150 of the Directors’ remuneration report.

A reconciliation of the movement in the related share options is shown below: 

259259

Number of options

Outstanding at the beginning of the period

Granted during the period

Lapsed during the period

Exercised during the period

Outstanding at the end of the period

Exercisable at the end of the period

Estimated % of options vesting over next three years

2022
‘000

3,124

–

(785)

(194)

2,145

–

87%

2021
‘000

–

3,379

(255)

–

3,124

–

64%

The fair value of the options granted in the prior period under the CSOP were measured using a Black-Scholes 
options pricing model. The inputs to the model are:

Weighted average mid-market share price (pence)

Weighted average exercise price (pence)

Expected life

Expected volatility

Risk-free rate

Dividend yield

Weighted average fair value of the options (pence)

Save As You Earn Share Option Plan (“Sharesave Plan”)

CSOP

0.67

0.67

3 years

52.48%

2.00%

0.03%

0.22

The Company has granted share options to eligible employees under an HMRC-approved all-employee Sharesave 
Plan. Details of the plan are included on page 150 of the Directors’ remuneration report.

A reconciliation of the movement in the share options is shown below: 

Outstanding at the beginning of the period

Granted during the period

Lapsed during the period

Exercised during the period

Outstanding at the end of the period

Exercisable at the end of the period

Number of options

Weighted average  
exercise price

2022
‘000

251

426

(82)

(130)

465

46

2021
‘000

453

–

(202)

–

251

4

2022

0.83

2.33

0.83

0.83

2.18

–

2021

0.83

–

0.83

–

0.83

–

Estimated % of options vesting in the future years

100%

100%

Outstanding at the beginning of the period

Granted during the period

Lapsed during the period

Exercised during the period

Outstanding at the end of the period

Exercisable at the end of the period

Estimated % of options vesting in the future years

Number of options

Weighted average  
exercise price

2022
‘000

161

148

(47)

(124)

138

–

93%

2021
‘000

–

161

–

–

161

–

88%

2022

0.92

2.46

0.92

0.94

2.72

–

2021

–

0.92

–

–

0.92

–

The grant price of the options under the ESPP is fixed in dollars and so the exercise price is subject to currency 
fluctuations when measured in pounds Sterling. 

The fair value of the options granted in the prior period under the ESPP were measured using a Black-Scholes options 
pricing model. The inputs to the model are:

Weighted average mid-market share price (pence)

Weighted average exercise price (pence)

Expected life

Expected volatility

Risk-free rate

Dividend yield

Weighted average fair value of the options (pence)

ESPP

2.46

2.46

3 years

49.86%

2.00%

0.03%

1.22

The Group recognised a charge of £3.4 million in the current year (2021: charge of £2.0 million) relating to 
equity-settled share-based payments other than in the context of acquisitions. The exercise price of options 
outstanding at 31 July 2022 ranges between £nil and £2.72. 

Share-based contingent consideration required to be treated as remuneration

The Group recognised a charge for share-based payment of £7.7 million (2021: £1.9 million) relating to contingent 
consideration for acquisitions, which is recorded as part of deemed remuneration within Adjusting Items (note 7) 
under the Americas and Melon reporting segments.

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements35. Hedging and translation reserves
Hedging reserve and translation reserve

The reserve represents the cumulative amount of gains and losses on hedging instruments deemed effective in cash 
flow hedges and the translation of the net assets of the Group’s foreign operations, which relate to subsidiaries only, 
from their functional currency into the parent’s functional currency, being Sterling.

260

Losses transferred from the hedging and translation reserves into Consolidated Income Statement during the period 
are included in the following line items in the Consolidated Income Statement:

Revenue

2022
£’000

(39)

2021
£’000

(13)

Cash flow hedge accounting has not been applied to the forward currency contract entered into in the period 
to hedge CDL deferred consideration as set out in note 21 above. The mark to market revaluation of the related 
derivative instrument, resulting in a loss of £456,000, has been recorded through the Consolidated Income 
Statement as an adjusting item. 

36. Related party transactions

Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on 
consolidation and are not disclosed in this note. No material related party transactions have been entered into during 
the period, which might reasonably affect the decisions made by the users of these financial statements.

No executive officers of the Company or their associates had transactions with the Group during the period.

Loop Integration LLC

The Group previously held a 50% interest in Loop Integration LLC (“Loop Integration”), incorporated in Delaware, USA. 
On 14 February 2022 the Group purchased the remaining 50% interest. Refer to note 12. 

Prior to the purchase of the remaining 50% interest, the Group received distributions of £0.2 million (2021: £0.4 
million) from Loop Integration. Further details of the amounts the group earned from Loop Integration prior to the 
purchase are disclosed in note 12.

Simoleon LLC

SpireMedia, Inc (d.b.a. Kin and Carta Denver) a 100% subsidiary was acquired by the Group in November 2019. 
Simoleon LLC (“Simoleon”) used to provide office space to Kin and Carta Denver in a lease that ended in December 
2020. Simoleon LLC is partly controlled by Adam Hasemeyer and Michael Gellman with another third party, and they 
also controlled Kin and Carta Denver before it was acquired by the Group. Mr Hasemeyer and Mr Gellman became 
employees of the Group following the acquisition of Spire. During the year, Kin and Carta Denver paid USD Nil (2021: 
USD 114,570) to Simoleon LLC for office space. There were no outstanding amounts due to Simoleon LLC at  
31 July 2022. 

Aggregate Directors’ remuneration

The Group considers the Directors of Kin and Carta plc to be the key management personnel whose remuneration is 
disclosed in the Directors’ remuneration report, under the Corporate Governance section. 

37. List of undertakings 

In accordance with section 409 of the Companies Act 2006, a full list of related undertakings, the country of 
incorporation and the registered office address is disclosed below, as at 31 July 2022. 

Subsidiaries

The subsidiary undertakings below are wholly owned and, unless otherwise stated, the share capital disclosed 
comprises ordinary shares (or the local equivalent thereof); which are directly or indirectly held by Kin and Carta plc. 
These undertakings were controlled by the Group on 31 July 2022, and their results are fully consolidated into the 
Group’s financial statements.

As of 31 July 2022, the principal subsidiaries were as follows:

261261

Principal subsidiaries

Cascade Data Labs, LLC

Datorium, LLC

Frakton SH.P.K

Kin and Carta Colombia S.A.S

Kin and Carta Greece Μονοπρόσωπη Ι.Κ.Ε.

Kin and Carta Partnerships Limited 

Kin and Carta Partnerships LLC

Kin and Carta Scotland Limited 

Kin and Carta UK Limited 

Loop Integration LLC

Melon EAD

Melon Technologii DOOEL

Solstice Consulting LLC

Solstice Mobile Argentina Srl

SpireMedia. Inc. 

Kin and Carta Colombia Holdings S.A.S 

Kin and Carta Group Limited

Note

Place of incorporation

Nature of business 

h 

n, p

j

l

m, p

a

e, p

d, 

a, 

c,p

i, 

k

e, p

f

g, q

l

a 

United States of America

Digital Transformation

United States of America

Digital Transformation

Kosovo

Colombia

Greece

Digital Transformation

Digital Transformation

Digital Transformation

England and Wales

Digital Transformation

United States of America

Digital Transformation

Scotland

Digital Transformation

England and Wales

Digital Transformation

United States of America

Digital Transformation

Bulgaria

Macedonia

Digital Transformation

Digital Transformation

United States of America

Digital Transformation

Argentina

Digital Transformation

United States of America

Digital Transformation

Colombia

England and Wales

Holding company

Holding company

Kin and Carta Americas Holdings LLC 

c, p, v

United States of America

Holding company

Kin and Carta Investments Limited

Kin and Carta Manager (Holding Companies) LLC

Kin and Carta Manager (Operations) LLC

Kin and Carta Manager Holdings LLC

Kin and Carta Marketing Services (Delaware) LLC

Realise Holdings Limited

Solstice Consulting Argentina LLC

Solstice Consulting Latin America LLC

a 

c, p

c, p

c, p

c, p

d

c, p

c, p

England and Wales

Treasury company

United States of America

United States of America

Provision of management 
services

Provision of management 
services

United States of America

Holding company

 United States of America

Holding company

Scotland

Holding company

United States of America

Holding company

United States of America

Holding company

Non-trading subsidiaries

Amaze Limited

Note

Place of incorporation

a

England and Wales

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial Statements37. List of undertakings (continued)

Amaze (Europe) Limited

Amaze Communication Services Limited

262

Amaze (Holdings) Limited

Amaze Communication Services (Holdings) Limited

Amaze Technology Limited

Branded3 Search Limited

Fripp, Sandeman and Partners Limited

Kin and Carta Advisory LLC

Kin and Carta Former HoldCo Limited

Kin + Carta Limited 

Kin and Carta Marketing Planning Singapore Pte. Ltd (in 
liquidation)

Kin and Carta Marketing Services (Singapore) Pte. LLC (in 
liquidation)

Kin and Carta Services UK Limited

Occam DM Limited

Okana Systems Limited 

Pollen Health (US) LLC

Response One Holdings Limited

SouthWest Mailing Limited (in liquidation)

St Ives Blackburn Limited (in liquidation)

St Ives Burnley Limited (in liquidation)

St Ives Direct Edenbridge Limited (in liquidation)

St Ives Direct Leeds Limited (in liquidation)

St Ives Financial Limited (in liquidation)

St Ives Pension Scheme Trustees Limited

St Ives Westerham Press Limited (in liquidation)

a

a

a

a

a

a, t

a

c, p

a

a

b

b

a, u 

a, o

a, r

p

a, s

a

a

a

a

a

a

a

a

England and Wales

England and Wales

England and Wales

England and Wales

England and Wales

England and Wales

England and Wales

United States of America

England and Wales

England and Wales

Singapore

Singapore

England and Wales

England and Wales

England and Wales

United States of America

England and Wales

England and Wales

England and Wales

England and Wales

England and Wales

England and Wales

England and Wales

England and Wales

England and Wales

37. List of undertakings (continued)

a.  Registered office: The Spitfire Building, 71 Collier Street, London, N1 9BE

b.  Registered office: 8 Marina View, #40-04/05, Asia Square Tower 1, Singapore 018960” 

c.  Registered office: 200 Bellevue Parkway, Suite 210, Wilmington, Delaware 19809, United States. 

d.  Registered office: Exchange Tower, 19 Canning Street, Edinburgh EH3 8EH. On 22 September 2022 Kin and Carta 

Scotland Limited’s and Realise Holdings Limited’s registered office address changed from Quay House, 142 
Commercial Street, Edinburgh EH6 6LB.

263263

e.  Registered office: 100 N. LaSalle, Suite 500, Chicago, Illinois 60602-3554, United States

f.  Registered office: Solstice Argentina, Aguirre 1169, Ciudad Autonoma de Buenos Aires, Argentina

g.  Registered office: 7700 E. Arapahoe Road, Suite 220 Centennial, CO 80112, United States

h.  Registered office: 8130 SW Beaverton-Hillsdale Hwy, Portland, OR 97225, United States

i.  Registered Office: Sofia 1113, Slatina district, 20 Kosta Lulchev Street, 3rd floor 

j.  Registered Office: Bekim Fehmiu Str. Arting Building, 5th Floor, Pristina, Kosovo

k.  Registered Office: 1737 Street no.32, Municipality Centar, Skopje, Macedonia

l.  Registered Office: Carrera 16 #97 Piso 8 Bogotá, 97-46 Edificio Torre, 97 Piso 8, Bogotá, Colombia Barrio Chicó, 

Colombia

m.  Registered Office: 62 Kifissias Avenul, Maroussi, 15125 , Greece

n.  Registered Office: 385 Homer Ave, Palo Alto CA 94301, United States

o.  Ordinary, A Preferred Ordinary, B Ordinary, C Ordinary, D Ordinary, Deferred Ordinary

p.  Membership interest

q.  Class A Common Stock

r.  Ordinary and A Ordinary

s.  A Ordinary, B Ordinary

t.  Ordinary, Ordinary-A, Ordinary-B

u.  On 30 August 2022, Kin and Carta Advise Europe Limited changed its name to Kin and Carta Services UK Limited

38. Contingent liabilities 

During the year, a former client brought a claim against the company for breach of contract in the US. The claim, 
which is for a total of USD 4.1m is currently being heard in a US court of arbitration. The Company believes it has 
a reasonable chance of success based on legal advice received. The loss is thought not to be probable and no 
provision has been made by the Company at 31 July 2022 for further cash costs associated with the case. £0.4 
million of legal costs were incurred in the current period in respect of the claim which are recorded as an Adjusting 
Item in the Americas segment.

39. Post-balance sheet events 

On 5 September 2022 the Group agreed the extension of its committed £85 million multicurrency revolving credit 
facility with four lender banks for a further year. The facility is now committed until September 2026.

Post year end, the Employee Benefit Trust purchased 1,957,652 ordinary shares in Kin and Carta plc to settle the future vesting of 
employee share awards which are expected to vest in the next 24 months.

Notes to the consolidated  financial statements continuedKin + CartaBuilding a world that works better for everyone.Financial StatementsCompany balance sheet 

Company number 01552113

Company statement of  
changes in equity

264

Fixed assets

Intangible assets

Tangible assets

Investment property

Investments

Retirement benefit surplus

Current assets

Debtors

Cash at bank and in hand

Derivative financial instruments

Creditors: Amounts falling due within one year

Trade and other creditors

Derivative financial instruments

Net current assets/liabilities

Total assets less current liabilities

Creditors: Amounts falling due after more than one year

Bank loans and overdrafts

Provisions for liabilities

Deferred taxation

Net assets

Capital and reserves

Called up share capital

Share premium account

Other reserves

Profit and loss account

Total equity

Note

6

5

7

8

13

9

10

11

10

12

14

17

15

15

16

(7,524)

(454)

6,578

253,608

–

–

(9,387)

244,221

17,796

76,389

19,185

130,851

244,221

(15,558)

–

15,252

214,998

(30,000)

(12)

(2,530)

182,456

17,255

76,085

13,878

75,238

182,456

*The 31 July 2021 balance sheet has been restated following a change in accounting policy on adoption of the IFRS IC’s agenda decision on configuration and customisation 
costs in a Cloud Computing Arrangement. This change in accounting policy decreased the company’s retained earnings by £365,000 in 2021. The impact of the change on 
other intangible assets is disclosed in note 6.

The profit for the financial year for the Company was £35.1 million (2021: £3.0 million). 

These financial statements on pages 264 and 265 were approved by the board of directors on 12 October 2022 and 
signed on its behalf by

Kelly Manthey  
Chief Executive Officer 

Chris Kutsor
Chief Financial Officer

31 July
2022
£’000

–

111

4,318

203,853

38,748

247,030

12,062

2,492

2

Restated*
31 July
2021
£’000

21

–

4,587

175,871

19,267

199,746

8,312

22,485

13

Balance at 31 July 2020

Change of accounting policy*

Restated total equity as at  
31 July 2020

Profit for the year

Other comprehensive expense:

Actuarial gain on defined benefits 
pension scheme

Total comprehensive expense

14,556

30,810

Group's acquisitions

360

4,197

l

a
t
i
p
a
c
e
r
a
h
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0
0
0
£

’

i

m
u
m
e
r
p
e
r
a
h
S

t
n
u
o
c
c
a

0
0
0
£

’

n
o
i
t
p
m
e
d
e
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l

a
t
i
p
a
C

e
v
r
e
s
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0
0
0
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e
v
r
e
s
e
r

r
e
g
r
e
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0
0
0
£

’

s
e
r
a
h
s
y
r
u
s
a
e
r
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0
0
0
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’

n
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i
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p
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e
r
a
h
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e
v
r
e
s
e
r

0
0
0
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’

e
v
r
e
s
e
r
P
O
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0
0
0
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’

t
n
u
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c
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d
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0
0
0
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0
0
0
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’

l

a
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o
T

265265

16,876

71,888

9,190

1,238

(68)

(163)

1,722

58,030

158,713

(422)

(422)

16,876

71,888

9,190

1,238

(68)

(163)

1,722

57,608

158,291

17,255

76,085

9,190

1,238

(68)

(163)

–

–

–

–

–

–

19

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(59)

59

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

7,843

–

–

–

–

(5,357)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(17)

(5,593)

353

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(2,919)

(129)

–

(38)

1,944

1,881

1,220

3,681

3,065

3,065

14,476

17,541

–

110

–

(21)

–

–

–

14,476

17,541

1,638

–

(59)

–

1,944

1,881

1,220

75,238

182,456

–

35,070

35,070

–

–

–

–

14,126

14,126

49,196

49,196

(38)

(38)

–

8,195

(1,242)

1,098

332

–

–

3,118

5,953

249

–

–

–

–

5,357

–

(5,593)

353

3,118

5,953

–

249

Shares issued to settle employee share 
options

Purchase of own shares

Settlement of share-based payment 
using own shares

Recognition of share-based payments

Recognition of share-based contingent 
consideration deemed as remuneration 
for a subsidiary

Tax on share-based payments

Balance at 31 July 2021

Profit for the year

Other comprehensive income

Actuarial gain on defined benefits 
pension scheme

Total comprehensive income

Dividends paid

Shares issued to settle consideration for 
the Group's acquisitions

352

Shares issued to settle employee share 
options

189

304

Purchase of own shares

Settlement of share-based payment 
using own shares

Recognition of share-based payments

Recognition of share-based contingent 
consideration deemed as remuneration 
for a subsidiary

Reclassification to retained earnings

Tax on share-based payments

–

–

–

–

–

–

–

–

–

–

–

–

Balance at 31 July 2022

17,796

76,389

11,676

1,238

(5,325)

(163)

11,759

130,851

244,221

*  The 31 July 2021 balance sheet has been restated following a change in accounting policy on adoption of the IFRS IC’s agenda decision on configuration and customisation costs in 

a Cloud Computing Arrangement. The impact of the change on other intangible assets is disclosed in note 6.

The balance of the retained profit and loss at 31 July 2020 has been restated following a change in accounting 
policy, after adopting the IFRS IC’s agenda decision on Configuration and Customisation Costs in a Cloud Computing 
Arrangement. This change in accounting policy has decreased retained earnings at 31 July 2021 by £365,000  
(At 31 July 2020:  £422,000).

Kin + CartaBuilding a world that works better for everyone.Financial Statements  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Company  
financial statements

1. Accounting policies

Kin and Carta plc is a public company limited by shares incorporated and domiciled in the United Kingdom (“UK”) 
and registered in England and Wales under the Companies Act 2006. The address of the registered office is The 
Spitfire Building, 71 Collier Street, London, N1 9BE.

266

The separate financial statements of the company are presented as required by the Companies Act 2006 as 
applicable to companies using FRS 101 ‘Reduced Disclosure Framework’. The financial statements have been prepared 
in accordance with FRS 101 ‘Reduced Disclosure Framework’ as issued by the Financial Reporting Council. 

The separate financial statements have been prepared on a historical cost basis, except for the remeasurement to 
fair value of investment property, see note 7. The directors consider that the carrying value of all financial assets and 
liabilities is approximately equal to their fair value. 

Financial Reporting Standard 1 – reduced disclosure exemptions

1. Accounting policies (continued)
Going concern

The company’s net asset position increased by £61.7 million to £244.2 million. During the year the company reduced 
its external loans payable by £30 million to £nil (31 July 2021: £30 million) and had a £2.5 million cash balance at  
31 July 2022.

267267

The Company guarantees the loans and overdrafts of its subsidiary undertakings. At 31 July 2022, the aggregate 
potential liability for the Company under this guarantee amounted to £13.1 million (2021: £67.2 million). The aggregate 
value of overdraft liabilities related to those subsidiaries which are guaranteed by the Company amounted to £nil 
(2021: £nil).

At 31 July 2022, there was no loan or overdraft secured against the assets of the Company (2021: £nil). The directors 
consider that the carrying amount of the loans and overdrafts approximates their fair value.

The Company is taking advantage of the applicable disclosure exemptions permitted by FRS 101 in its financial 
statements, which are summarised below:

The Company has guaranteed amounts payable to certain property landlords and suppliers of its trading 
subsidiaries. The maximum aggregate liability under these financial guarantees is £11.4 million (2021: £16.8 million).

Standard

Disclosure exemption

IFRS 2, ‘Share-based Payment’

Para 45(b) – number and weighted average exercise prices of share options
Para 46-52 – fair value disclosures for share options

IFRS 7, ‘Financial Instruments: Disclosures’ Full exemption

IFRS 13, ‘Fair Value Measurement’

Para 91-99 – disclosure of valuation techniques and inputs used for fair value 
measurement of assets and liabilities

IAS 1, ‘Presentation of the Financial 
Statements’

Para 10(d) – statement of cash flows
Para 10(f) – a statement of financial position as at the beginning of the preceding period 
when an entity applies an accounting policy retrospectively or makes a retrospective 
statement of items in its financial statements, or when it reclassifies items in its financial 
statements
Para 16 – statement of compliance with all IFRS
Para 38 – present comparative information in respect of paragraph 79(a)(iv) of IAS 1
Para 38A – requirement for minimum of two primary statements, including cash flow 
statements
Para 38B-D – additional comparative information
Para 40A-D – requirements for a third statement of financial position
Para 111 – cash flow statement information
Para 134-136 – capital management disclosures

IAS 7, ‘Statement of Cash Flows’

Full exemption

IAS 8, ‘Accounting Policies, Changes in 
Accounting Estimates and Errors’

Para 30 & 31 – requirement for the disclosure of information when an entity has not 
applied a new IFRS that has been issued but is not yet effective

IAS 24, ‘Related Party Disclosures’

Para 17 and 18A– key management compensation
The requirements to disclose related party transactions entered into between two 
or more members of a group, provided that any subsidiary which is a party to the 
transaction is wholly owned by such a member

The equivalent disclosures are given in the consolidated financial statements on pages 194 to 198 and notes 1 to 39. 

As permitted by section 408(3) of the Companies Act 2006, the income statement of the Company is not presented 
in this Annual Report. The Company has not published its individual cash flow statement as its liquidity, solvency and 
financial adaptability are dependent on the Group rather than its own cash flows.

The Company has access to the Group’s multi-currency credit facility of £85 million (2021: £85 million) that was 
extended to September 2026 on 5 September 2022. The Company’s access to the credit facility is dependent on 
the Group meeting the covenant requirements put in place by the Group’s lender banks. At 31 July 2022, and date of 
approving the Company and Group financial statements, the Company and Group were in compliance with the lender 
banks’ covenant requirements.  At 31 July 2022, the Group’s ratio of net debt to Adjusted EBITDA for bank covenant 
purposes was 0.01 times (2021: 0.99 times). The Group projects that it will continue to operate within covenant limits 
and has sufficient liquidity in both the base case forecast and in the severe but plausible downside scenario.

The Company participates in the Group’s centralised treasury arrangements and so shares the banking arrangements 
with its subsidiaries. The directors have performed an assessment on the Company’s ability to recover intercompany 
debtors and recoverability of investments in its subsidiaries, concluding that they are recoverable. Considering this 
and the key risks that are relevant to the Company as detailed on pages 100 to 110 of the Group’s annual report, the 
Directors deemed that there were no material uncertainties surrounding going concern. On that basis, the Directors 
are confident that the Company will have sufficient funds to continue to meet its liabilities as they fall due for at 
least 12 months from the date of approval of these financial statements and therefore have prepared the financial 
statements on a going concern basis. 

The principal accounting policies adopted are the same as those set out in note 2 to the Consolidated Financial 
Statements except as noted below. The accounting policies have been applied consistently throughout the  
financial statements.

(a) Investments

Investments in subsidiaries are stated at cost less, where appropriate, provisions for impairment. Loans to 
subsidiaries are classified as investments where they are long term funding in nature.

(b) Critical accounting judgements and key sources of estimation uncertainty

In the course of applying the Group’s accounting policies the following estimations and accounting judgements have 
been made which could have a significant effect on the results of the Group were they subsequently found to be 
inappropriate.

Carrying value of investments

The assessment of the carrying value of investments requires the estimation of future cash flows from the businesses 
owned and operated by the subsidiaries which compose the Company’s investments. These forecast cash flows are 
subject to uncertainty and if the actual cash flows are lower than those forecast, this could result in an impairment in 
the investments.

Retirement benefits obligations

The calculation of retirement benefits obligations requires estimates to be made of discount rates, inflation rates, 
future salary and pension increases and mortality. The net surplus in the Consolidated Balance Sheet for the 
retirement benefits scheme was £38.7 million (2021: £19.3 million). A sensitivity analysis can be found in note 28 to 
the Consolidated Financial Statements.

Kin + CartaBuilding a world that works better for everyone.Financial StatementsNotes to the Company  
financial statements continued

2. Profit from operations

5. Tangible assets

As permitted by Section 408 of the Companies Act 2006, no profit and loss account of the Company is included in 
these financial statements. The profit for the financial year for the Company was £35.1 million (2021: £3.0 million).

268

3. Auditors’ remuneration

Fees paid to the auditors in respect of their audit of the Company were £450,000 (2021: £317,000).

4. Employee information

The average monthly number of employees (including executive directors) was:

Administration

Wages and salaries

Social security costs

Other pension costs

2022
Number

74

2021
Number

59

2022
£’000

8,370

432

267

9,069

2021
£’000

7,370

273

251

7,894

Disclosure of individual Directors’ remuneration, share options, long-term incentive schemes, pension contributions 
and pension entitlements required by the Companies Act 2006 and those elements specified for audit by the 
Financial Conduct Authority are shown in the tables in the Directors’ remuneration report on pages 142 to 172 and 
form part of these parent company financial statements. Further details of share-based payments are contained in 
note 34 in the notes to the consolidated financial statements.

Cost:

At 1 August 2020

Disposals

At 31 July 2021

Additions

Reclassification

At 31 July 2022

Accumulated depreciation and impairment:

At 1 August 2020

Charge

Disposals

Impairment

At 31 July 2021

Charge

Reclassification

At 31 July 2022

Net book value:

At 31 July 2022

At 31 July 2021

Land and 
buildings
Short leases
£’000

Plant and 
machinery
£’000

822

(822)

–

–

–

–

822

–

–

375

(375)

–

124

140

264

318

12

45

Fixtures, 
fittings, 
equipment 
and motor 
vehicles
£’000

Right of use 
buildings 
£’000

406

(406)

2,772

(2,772)

269269

Total
£’000

4,375

(4,375)

–

124

140

264

–

–

–

–

2,772

4,208

–

–

12

155

–

–

–

–

296

–

110

(822)

(375)

(406)

(2,772)

(4,375)

–

–

–

–

–

–

–

34

119

153

111

–

–

–

–

–

–

–

–

–

–

–

–

–

–

34

119

153

111

–

Reclassification comprises plant and machinery that was previously included in software. 

Kin + CartaBuilding a world that works better for everyone.Financial StatementsNotes to the Company  
financial statements continued

6. Intangible assets

8. Investments 

Software
£’000

All of the below are unlisted investments. The principal trading subsidiaries are listed in note 37 of the consolidated 
financial statements. 

Cost:

270

At 01 August 2020*

Additions

Disposals

At 31 July 2021

Reclassification

At 31 July 2022

Accumulated amortisation and impairment:

At 01 August 2020*

Charge

Disposals

At 31 July 2021

Reclassification

At 31 July 2022

Net book value:

At 31 July 2022

At 31 July 2021

195

19

(74)

140

(140)

–

174

19

(74)

119

(119)

–

–

21

At 1 August 2020

Capital contribution

Reversal of impairments

Loan advances

Loan repayments

Foreign exchange revaluation

At 31 July 2021

Capital contribution

Impairments

Loan advances

Loan repayments

Foreign exchange revaluation

At 31 July 2022

Shares in 
subsidiaries 
at cost
£’000

Loans to 
subsidiaries
£’000

Total
£’000

271271

66,590

5,000

450

–

–

–

72,040

111,453

(450)

–

–

–

183,043

142,578

209,168

–

–

12,212

5,000

450

12,212

(48,046)

(48,046)

(2,913)

103,831

(50,750)

(330)

12,126

(2,913)

175,871

60,703

(780)

12,126

(46,992)

(46,992)

2,925

20,810

2,925

203,853

*The figures at 1 August 2020 and 31 July 2021 and the prior year additions and amortisation charges have been restated following a change in accounting policy, adopting the 
IFRS IC’s agenda decision on configuration and customisation costs in a Cloud Computing Arrangement. Costs which were previously capitalised and amortised over five years 
are now charged to P&L as they arise. The effect of the change was to decrease intangible assets at 31 July 2020 by £520,000 and at 31 July 2021 by £450,000.

Reclassification comprises plant and machinery that was previously included in software. 

7. Investment property

Cost:

At 31 July 2021 and 31 July 2022

Accumulated depreciation and impairment:

At 31 July 2020

Charge

At 31 July 2021

Charge

At 31 July 2022

Net book value:

At 31 July 2022

At 31 July 2021

Investment 
Property
£’000

7,944

3,087

270

3,357

269

3,626

4,318

4,587

At 31 July 2022, the fair value of the investment property is not materially different from its net book value of 
£4.3 million. 

Within Investment Property, the Company has freehold land with a net book value of £0.2 million (2021: £0.2 
million), these assets have not been depreciated. Rental income of £0.8 million (2021: £0.8 million) in relation to the 
investment properties have been recorded to the profit and loss account in the current year.

The capital contributions made during the year relate to Kin and Carta Group Limited, Kin and Carta Investments 
Limited and Kin and Carta UK Limited. This consisted of cash contributions made to the companies as well 
reclassification of loans to equity.

The impairment made during the year relates to the investment in Fripp, Sandeman and Partners Limited as this 
investment was deemed to be irrecoverable.

9. Debtors

Within one year

Trade Debtors

Amounts owed by Group undertakings

Other debtors

Prepayments and accrued income

2022
£’000

36

10,054

102

1,870

12,062

2021
£’000

11

7,617

74

610

8,312

Amounts owed by Group undertakings are repayable on demand. They are non-interest bearing and unsecured. 

Kin + CartaBuilding a world that works better for everyone.Financial StatementsNotes to the Company  
financial statements continued

10. Derivative financial instruments

12. Borrowings and finance obligations (continued)

Derivative financial assets

Forward foreign currency contracts

272

Derivative financial liabilities

Forward foreign currency contracts

2022
£’000

2

2022
£’000

454

2021
£’000

13

2021
£’000

–

The company is subject to the Group covenants on its borrowings, specifically maximum permitted limits on 
leverage, measured quarterly as Group net borrowings divided by trailing 12 month Adjusted Group EBITDA, and 
minimum permitted limits on interest cover, measured quarterly as Adjusted Group EBIT divided by group interest 
charges. Both covenants are measured on a pre-IFRS 16 ‘frozen GAAP’ basis and include pro forma adjustments for 
acquisitions and disposals. At the year end, the Group’s leverage ratio for bank covenant purposes was 0.05 times 
(2021: 0.99 times) against a maximum limit of 2.5 times, and interest cover was 18.5 times (2021: 14.7 times) against a 
minimum of 4 times. The Group has fully complied with the requirements of these covenants during the year under 
review and expects to continue to do so. 

273273

In the period the Company entered into a derivative contract on behalf of Cascade Data Labs. All costs associated 
with this have been recharged to Cascade.

13. Retirement benefits 

11. Creditors

Trade and other creditors:

Amounts owing to Group undertakings

Trade creditors

Corporation tax payable

Tax and social security

Other creditors

Accruals and deferred income

Amounts falling due after more than one year:

Bank loans and overdrafts (note 12)

Deferred tax (note 17)

2022
£’000

1,248

720

92

227

2,740

2,497

7,524

2022
£’000

2021
£’000

8,034

900

1,755

276

375

4,218

15,558

2021
£’000

–

30,000

9,387

9,387

2,615

32,615

Amounts owed by group undertakings are repayable on demand. They are non-interest bearing and unsecured. 

12. Borrowings and finance obligations

Amounts falling due after more than one year

Bank loans

2022
£’000

2021
£’000

–

30,000

The Company has access to the Group’s multi-currency credit facility of £85 million and was refinanced in 
September 2021. This facility is committed until September 2026, of which up to £10.5 million can be drawn as 
an overdraft facility. Interest on loan drawdowns is charged at SONIA plus a margin of 1.70%. The interest on loan 
drawdowns is depending on the ratio of the Group’s net debt to EBITDA excluding Adjusting Items. Interest on 
overdraft drawdowns is charged at an average rate of 2.00% (2021: 2.00%) over the UK base rate. 

As at 31 July 2022, the Company had no drawing on the facility, but the Group’s outstanding loans within this facility 
were £13.1 million (2021: £62.4 million). The undrawn portion of this facility at 31 July 2022 was £71.9 million  
(2021: £22.6 million). 

Retirement benefit surplus

2022
£’000

38,748

2021
£’000

19,267

The Company participates in both the defined benefit and defined contribution schemes operated by the Group. 
The assets and liabilities of the defined benefit scheme are held in separate trustee-administered funds. The pension 
costs are based on pension costs across the Group as a whole. For the defined contribution scheme, the income 
statement charge represents contributions payable.

The Group is required to account for the defined benefit scheme under International Accounting Standard 19 − 
Employee Benefits (‘IAS 19’). The IAS 19 disclosures are included in note 27 of the notes to the consolidated financial 
statements.

14. Provisions for liabilities 

Provision for repairs

2022
£’000

–

2021
£’000

12

The provision for repairs as at 31 July 2021 related to the dilapidation of a property for which the Company was 
responsible. The full amount was utilised during the year. 

15. Called up share capital and share premium account

Issued and fully paid at 1 August 2020

Share issue

At 31 July 2021

Share issue

At 31 July 2022

Number 
of shares

168,760,056

3,785,665

172,545,721

5,414,958

177,960,679

Ordinary 
shares of 
10p each
£’000

Share 
premium 
account
£’000

16,876

379

17,255

541

17,796

71,888

4,197

76,085

303

76,388

All authorised and issued share capital is represented by equity shareholdings. The number of authorised and issued 
Kin and Carta plc ordinary shares as at 11 October 2022 was 177,990,907. 3,251,861 fully vested shares were issued in 
the period to satisfy consideration payable to the former shareholders of Melon AD and 267,429 fully vested shares 
were issued in the period to satisfy consideration payable to the former shareholders of Loop Integration LLC, both 
of which were acquired in the current year. 1,895,688 shares were issued in the year to satisfy employee share option 
exercises under LTIP, SAYE and ESPP plans.

Kin + CartaBuilding a world that works better for everyone.Financial StatementsNotes to the Company  
financial statements continued

16. Other reserves

18. Related party transactions

The movements in reserves are disclosed in the Company’s Statement of Changes in Equity. At 31 July 2022, the 
Company held a portfolio of treasury shares consisting of 90,637 (2021: 90,637) Kin and Carta plc ordinary shares.

274

During the current period there was a reclassification from the merger reserve to retained earnings following the 
divestments of entities which accounted for a portion of the merger reserve in prior periods.

ESOP reserve representing Kin and Carta plc ordinary shares held in the Group’s Employee Benefit Trust. A portfolio 
of treasury shares consisting of 2,489,655 Kin and Carta plc ordinary shares held by the Company as at 31 July 2022 
(2021: 90,637 Kin and Carta plc ordinary shares). 2,399,018 shares were purchased in the period to satisfy awards 
which are expected to vest in the 24 months following the balance sheet date.

17. Deferred tax

Deferred income taxes are calculated in full on temporary differences under the liability method using a principal tax 
rate of 19% (2021: 19%). 

Net deferred tax balances are classified as deferred tax liabilities in the balance sheet. The net movement in the 
deferred tax liabilities is as follows:

Details on related party transactions can be found in note 36 to the Consolidated Financial Statements.

As noted under the accounting policies, the company is taking advantage of the exemption with regards to separate 
disclosure of related party transactions.

275275

19. Post balance sheet events

On 5 September the Group agreed the extension of its committed £85 million multicurrency revolving credit facility 
with four lender banks for a further year. The facility is now committed until September 2026.

Post-year end, the Employee Benefit Trust purchased 1,957,652 ordinary shares in Kin and Carta plc to settle the 
future vesting of employee share awards which are expected to vest in the next 24 months.

19. Statement of guarantee

The Company has signed a statement of guarantee in respect of the liabilities of a number of subsidiary companies 
as at 31 July 2022 under section 479C of the Companies Act 2006. As a result, the following subsidiaries are exempt 
from the requirements of the UK Companies Act 2006 in relation to the audit of individual accounts for the year 
ended 31 July 2022 by virtue of s479A of that Act:

At the beginning of the period 1 August

Charge to the Income Statement

Items taken to Other Comprehensive Income

Items taken directly to equity

At the end of the period 31 July

The individual movements in deferred tax liabilities/(assets) are as follows:

2022
£’000

2,530

896

6,210

(249)

9,387

Investment 
Property
£’000

Retirement 
benefit 
obligations
£’000

Short-term 
timing 
differences
£’000

Share
options
£’000

Losses
£’000

(209)

(99)

(443)

Balance at 1 August 2020

Charge/(credit) to the Income 
Statement

Items taken directly to Other 
Comprehensive Income

Items taken directly to equity

Balance at 31 July 2021

Charge/(credit) to the Income 
Statement

Items taken directly to Other 
Comprehensive Income

Items taken directly to equity

Balance at 31 July 2022

897

139

–

–

1,036

83

3,401

–

3,275

(71)

247

–

–

965

6,210

–

9,732

(31)

–

(1,220)

(1,694)

–

–

–

–

–

823

(103)

896

–

(249)

(1,120)

–

–

(103)

6,210

(249)

9,387

12

–

–

(87)

-

–

–

(87)

2021
£’000

146

203

3,401

(1,220)

2,530

Total
£’000

146

203

3,401

(1,220)

2,530

Company

Amaze Limited

Amaze (Europe) Limited

Amaze (Holdings) Limited

Amaze Communication Services (Holdings) Limited

Amaze Communication Services Limited

Amaze Technology Limited

Branded3 Search Limited

Fripp, Sandeman and Partners Limited

Kin + Carta Limited

Kin and Carta Scotland Limited

Kin and Carta Services UK Limited

Kin and Carta Former Holdco Limited

Kin and Carta Group Limited

Kin and Carta Investments Limited

Kin and Carta Partnerships Limited

Occam DM Limited

Okana Systems Limited

Realise Holdings Limited

Response One Holdings Limited

St Ives Pension Scheme Trustees Limited

Company 
registration 
number

2830448

6418202

6417738

2670935

2051287

06385430

6479012

1284879

11403627

SC172507

11442056

6831479

08417677

00190460

09569438

05095081

3877530

SC306420

6724581

02286545

Kin + CartaBuilding a world that works better for everyone.Financial StatementsShareholder information

Glossary

Corporate information

Further information about the Group can be found on our website kinandcarta.com.

276

This year’s Annual Report and Accounts, as well as copies of past years’ Annual Reports and Accounts, half year 
statements and shareholder circulars, are available to view and download from our investor website. Regulatory 
announcements and press releases made during the year, and in past years, are also available to view in the 
Regulatory News section of the investor website investors.kinandcarta.com.

Shareholding enquiries

The Company’s share register is maintained by Link Group, who are able to deal with shareholders’ queries, including 
in respect of any of the following matters:

• 

transfer of shares;

•  change of name or address;

• 

• 

• 

• 

registering the death of a shareholder;

lost share certificates;

lost or out of date dividend warrants; and

the payment of dividends directly into a bank or building society accounts.

Their contact details are: Kin and Carta plc Shareholder Services, Link Group, 10th Floor, Central Square,  
29 Wellington Street, Leeds, LS1 4DL United Kingdom.

Link’s shareholder helpline telephone number is 0371 664 0300. If you are outside the United Kingdom, please call 
+44 (0) 371 664 0300. Calls are charged at the standard geographic rate and will vary by provider. Calls outside the 
United Kingdom will be charged at the applicable international rate. Link’s lines are open between 9.00am to 5.30pm, 
Monday to Friday excluding public holidays in England and Wales.

Alternatively, you can email your query to our registrars at enquiries@linkgroup.co.uk although, for legal reasons, they 
may subsequently require you to confirm any instruction in writing.

Unauthorised brokers (“boiler room scams”)

Shareholders should be very wary of any unsolicited calls or correspondence offering to buy or sell shares at a 
discounted price. These calls are typically from fraudsters operating “boiler rooms”. Boiler rooms use increasingly 
sophisticated means to approach investors and often leave their victims out of pocket. If you are concerned that you 
may have been targeted by fraudsters please contact the FCA Consumer Helpline on 0800 111 6768.

Cautionary statement

This Annual Report and Accounts contains certain forward-looking statements with respect to the financial condition, 
results, operations and businesses of Kin and Carta plc. These statements and forecasts involve risk and uncertainty 
because they relate to events and depend upon circumstances that may occur in the future. There are a number of 
factors that could cause actual results or developments to differ materially from those expressed or implied by these 
forward-looking statements and forecasts.

277277

AGM

AI

API

APM

Articles

AWS

Annual general meeting 

Artificial intelligence

Application programming interface

Alternative performance measure

The articles of association of Kin and Carta plc

Amazon Web Services

B Corporation or B Corp

A globally recognised assessment framework to assist companies to become more responsible 
by considering the impact of their decisions on their clients, community, people, suppliers and the 
environment

BIPOC

BI

Board 

CAGR

Black, indigenous and people of colour

Business intelligence

The Board of Directors of Kin and Carta plc

Compound annual growth rate

Cascade Data Labs

Cascade Data Labs, LLC, a data science firm, organised in Oregon and acquired by the Group on 23 
December 2020

Code

FRC’s UK Corporate Governance Code published in July 2018, a copy of which can be found on the 
Financial Reporting Council’s website (frc.org.uk)

Companies Act

Companies Act 2006 (as amended)

Company

COVID-19

CDS

DBS

Kin and Carta plc, a public limited company incorporated in England and Wales with registered 
number 1552113, whose registered office is at The Spitfire Building, 71 Collier Street, London, N1 9BE

The pandemic of the severe acute respiratory syndrome coronavirus 2 that causes coronavirus 
disease 2019

Connective Digital Services (a team within our Operations Platform, who provide information 
technology services to the Group including digital defence, digital development opportunities, and 
digital experiences)

Deferred Bonus Scheme

Dollar or $

Unless otherwise specified, all references to Dollars or $ Dollar symbol are to the currency of the US

DX

Edit

eNPS

EPS

ESG

EU

EVP

EX

FRC

Digital transformation

Edit Agency Limited, a company incorporated in England and Wales with registered number 
3624881, sold by the Group on 12 November 2021

Employee net promoter score

Earnings per share

Environmental, social and corporate governance

European Union

Employee value proposition

Employee experience

Financial Reporting Council

FTSE All-Share

The aggregation of the FTSE 100, FTSE 250 and FTSE Small Cap indices

GHG

GMP

Hive

HRIS

Greenhouse gas

Guaranteed minimum pensions

The Health Hive Group Limited and its subsidiaries and The Health Hive (US) LLC, being healthcare 
communications businesses, sold by the Group on 16 December 2020

HR information system

Kin + CartaBuilding a world that works better for everyone.Financial StatementsGlossary continued

278

IAS

IDEA

IFRS

Incite

IoT

IPCC

IT

International Accounting Standards

Inclusion, diversity, equity and awareness

International Financial Reporting Standards

Incite Marketing Planning Limited, a company incorporated in England and Wales with registered 
number 3909059, and Incite New York LLC, a company formed in Delaware, sold by the Group on 
28 September 2021

Internet of things

Intergovernmental Panel on Climate Change

Information technology

Kin + Carta Americas or 
Americas

Cascade Data Labs, Kin and Carta Colombia S.A.S., Loop Integration, Spire, Solstice Consulting LLC, 
and Solstice Mobile Argentina Srl

Kin + Carta Europe or Europe Kin and Carta Greece Μονοπρόσωπη I.K.E, Kin and Carta UK Limited and Melon Group

Kin + Carta or Group

The Company and its subsidiary undertakings

KAP

KPI

Loop Integration

LSE

LTIP

M&A

MACH

Melon Group

Kin Accelerator Programme

Key performance indicator

Loop Integration LLC, an e-commerce consultancy, formed in Delaware and previously a joint 
venture until the Group’s acquisition of the remaining 50% on 14 February 2022

London Stock Exchange

Long-term incentive plan

Mergers and acquisitions

Microservices based, API-first, Cloud-native SaaS and Headless ecosystem technology

Melon EAD (incorporated in Bulgaria), Melon Tehnologii DOOEL (incorporated in North Macedonia) 
and Frakton SH.P.K (incorporated in Kosovo), providers of digital transformation services, acquired 
by the Group on 9 May 2022

MHFA

Mental Health First Aider(s)

Octain or Datorium

The responsible AI platform, Octain, owned by the California formed limited liability company 
Datorium, LLC, acquired by the Group on 22 December 2021

Pragma

PwC

Regions

Relish

ROI

SaaS

Scheme

Pragma Consulting Limited, a leading commercial advisor for investors and operators in mixed use, 
airports and retail property, sold by the Group on 31 August 2020

PricewaterhouseCoopers LLP

Kin + Carta Americas and Kin + Carta Europe

Relish Agency Limited, a company incorporated in England and Wales, with registered number 
11456907, sold by the Group on 4 November 2021

Return on investment

Software as a service

St Ives Defined Benefit Pension Scheme

Solstice or 
Kin and Carta U.S.

Solstice Consulting LLC (d.b.a. Kin and Carta U.S.), a digital transformation consulting firm, organised 
in Illinois

Spire or Kin and Carta Denver  SpireMedia Inc. (d.b.a. Kin and Carta Denver), a digital transformation consulting firm, organised in 

Colorado and acquired by the Group on 26 November 2019

SSP

Shared socioeconomic pathway

Triple bottom line

Giving consideration to people, profit and planet

UI

UNSGDs

UX

Ventures

User interface

The United Nations’ Sustainable Development Goals, adopted by the United Nations in 2015 as a 
universal call to action to inter alia end poverty and protect the planet 

User experience

Our former Ventures arm was comprised of: Edit, Hive, Incite, Pragma and Relish. All Ventures 
companies were divested between 2020 and 2021

We’re supporting responsible management of the world’s forests and 
being kinder to the planet by using FSC® certified paper.

The production of this report supports the work of the Woodland Trust, 
the UK’s leading woodland conservation charity. Each tree planted will 
grow into a vital carbon store, helping to reduce environmental impact as 
well as creating natural havens for wildlife and people.

Kin + CartaK

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Kin and Carta plc
The Spitfire Building
71 Collier Street
London
N1 9BE

Telephone  +44 (0) 20 7928 8844 

Email  

cosec@kinandcarta.com

Website  

www.kinandcarta.com

Find us online @kinandcarta