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MNF Group

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FY2019 Annual Report · MNF Group
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MNF Group Limited
Annual Report 2019

ABN 37 118 699 853

Contents

Message from our CEO ................................................................................................................................

Business overview ................................................................................................................................

Company structure .......................................................................................................................................

Business unit profiles ...................................................................................................................................

Corporate social responsibility .....................................................................................................................

People Experience (PX) ...............................................................................................................................

Directors’ report ............................................................................................................................................

Consolidated statement of profit or loss and other comprehensive income ..................................................

Consolidated statement of financial position .................................................................................................

Consolidated statement of cash flows ...........................................................................................................

Consolidated statement of changes in equity ...............................................................................................

Notes to the consolidated financial statements .............................................................................................

Directors’ declaration ....................................................................................................................................

Auditor’s independence declaration .............................................................................................................

Independent auditor’s report  .......................................................................................................................

ASX additional information ..........................................................................................................................

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90

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MNF Group
powers communication
in the apps and services 
you use every day

Highlights

Recurring Revenue
Up 89% to $74m

Recurring Gross Margin
Up 89% to $74m

$

EBITDA
Up 11% to $27.2m

Underlying NPAT-A
Up 13% to $15.9m

Phone numbers
Up 19% to 
3.8m

Gross Margin
Up 20% to 
$82.5m

Underlying EPS-A
Up 12% to 
$21.7m

3

Message from our CEO

Dear Shareholders,

It has been another record year of growth for the MNF Group, with our total numbers on the 
network growing 18% to 3.8 million phone numbers. We attribute this increase to consumers and 
businesses moving their voice communications requirements into the cloud. Additionally, many of 
our established customers are themselves experiencing booming growth which is in turn  
compounding ours. We expect this trend to continue well into the future based on analyst  
predictions for the UCaaS, CPaaS and CCaaS markets in Australia and globally.

Strong bottom line growth
This year saw MNF reach new record levels of profitability with EBITDA reaching $27.2m up 11% on 
prior year (FY18: $24.5m). The year also saw several once-off expenses to do with the large and  
complex acquisition of Telcoinabox, however underlying NPAT-A grew to $15.9m up 13% on prior year 
comparable figures (FY18: $14.1m). This led to an underlying EPS-A rise of 12% to 21.7 cents per 
share (FY18: 19 cps). Cash conversion in H2 was 77% of EBITDA leading the company to finish with 
$15.5m cash in bank at June 30.

Reaffirmation of FY20 EBITDA guidance
With the acquisition in Telcoinabox behind us and the integration well progressed, this has allowed the 
company to re-affirm its prior FY20 EBITDA guidance of $33.0m to $36.0m, a forecast growth of 27% 
at the guidance mid-point.

Strong business  
performance indicators
Our recurring revenue streams 
grew 89% to $74m (FY18: $40m), 
which makes up 34% of our over-
all revenue mix. These recurring 
revenue streams are long term, 
sticky and high margin.

Similarly, our gross margin grew 
20% to $82.5m (FY18: $69.0m), 
with recurring margin streams 
growing 60% to $49m (FY18: 
$31m). Our average gross margin 
generation is now sitting at 38% 
of revenue, up from 31% from the 
prior year. 

Given recurring margins are  
generated from very sticky  
products, this leads to long term 
stability of gross margin  
generation and a monotonically 
increasing margin profile.

250

200

150

100

50

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

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4

191.8

220.7

215.6

161.2

134.3

158.6

181.1

141.9

73.7

26.9

33.2

39.6

FY16                  FY17                  FY18                 FY19

Recurring revenue

Transactional revenue

83%

83%

82%

66%

34%

17%

17%

18%

FY16                  FY17                  FY18                 FY19

Recurring revenue

Transactional revenue

 
 
 
 
Wholesale Global Customer Recurring Revenue Growth

7.0

6.0

5.0

4.0

M
$

3.0

2.0

1.0

4.9

3.7

4.0

6.2

H1

H2

FY18

FY19

The company saw H2’s existing global 
recurring customer revenue grow by 
56% compared to the same quarter in 
the prior year – from $4.0m to $6.2m. 

This rapid growth with existing  
customers demonstrates MNFs ability to 
deliver a high-quality product with high 
levels of scalability. 

FY19 Achievements:

Acquisition of Telcoinabox 
The company successfully completed what was a complex and drawn out acquisition of Telcoinabox. 
The acquisition consolidates the wholesale aggregation market and makes MNF a clear leader in this 
space with over 800 wholesale customers across Australia utilising MNF for their voice, mobile and 
NBN service delivery.

Sale of consumer DSL/NBN business 
The company completed the sale of its DSL/NBN consumer customer base towards the end of FY19. 
This divestment aids in the simplification of the MNF business and removes a potential EBITDA  
headwind as the retail margins decline in the NBN space. This further allows MNF to focus resources 
on growing customer segments such as Small to Medium Business and Enterprise and Government.

Re-launch of Connexus 
the company relaunched the Connexus brand to be its premier brand for Small to Medium Business. 
MNF has been growing steadily in the SMB space with its Virtual PBX product suite. This re-launch not 
only allows MNF to provide a new set of products, but also a new approach to branding and marketing 
which will allow it to maximise market share gain in the direct SMB segment. 

Our Competitive Advantage:

Our company today offers a “one-stop shop” that hides all the “old world telco” complexity from our 
customers. Below is a summary of our key differentiators, which we see as our competitive advantage:

1.  We own our network, our quality, our reliability
2.  We offer a comprehensive suite of voice and telco services through our APIs
3.  We are uniquely a software company sitting on a strong telco foundation
4.  We speak and act the way our customers demand
5.  We hide the complexity of being a telco in Australia, New Zealand and shortly Singapore, 

and eventually the majority of Asia-Pacific

6.  Our strategic advantage is our ability to offer wholesale services at a lower cost than the 

customer could build themselves

7.  We benefit from all the margin advantages of owning our entire value stack 

5

By 2021, 90% of IT leaders will not purchase 
new premises-based UC infrastructure — 
up from 50% today

Global UCaaS spending will grow  
to reach $46.4 Billion (USD) in 2023

– Gartner

MNF underpins the voice, video, messaging and telco capabilities  
that connect your daily life

Texting, calling and  
browsing at home…

…collaborating and  
conferencing at work…

…communicating via 
everyday apps and ads…

…or chatting with friends  
& colleagues overseas

6

The Future:

MNF is privileged to have a large established customer base that see their market opportunity  
booming, and are growing on the back of a range of diverse drivers. Looking specifically at Australia, 
there is a “once-in-a-generation” shift occurring driving strong growth for MNF.

The cease sale of legacy PSTN/ISDN services  
The backbone of the telco incumbent offerings for the last 30 years is opening the doors for Small to 
Medium Businesses and Enterprise & Governments alike to migrate to VoIP services. This is  
supported by the 23% YoY organic growth we are seeing by MNFs global customers.

The NBN rollout  
The government forced obsoletion of any remaining copper infrastructure is forcing consumers and 
businesses to move to VoIP as the only option. There is a 30% YoY growth in our domestic wholesale 
customers.

The UCaaS, CPaaS and CCaaS revolution   
Looking internationally, we are seeing an increase in demand for our services from new customers 
both large and small. This is supported by the Gartner research forecast for the future of UCaaS, 
where spending is set to grow rapidly and reach over $46 Billion globally over the next 4 years.

Over the remainder of FY20 MNF intends to maximise its opportunities in this exciting area while  
positioning itself for long term sustainable growth and expansion into the Asia Pacific region.

Thank you:

On behalf of my fellow directors, I would like to thank my executive team, and all my staff in achieving 
another solid result in what has been an incredibly hectic year. Without the hard work and dedication of 
a highly capable team we would not be able to maximise our growth in this rapidly changing industry.

I thank all our shareholders for their continued support. The company is looking forward to continuing 
its growth well into the future.

Rene Sugo

CEO and Executive Director

7

Business overview

8

Glossary

API
A set of coding standards for developers 
wishing to connect different bits of  
software.

Termination
The process of routing a phone call, from 
one telecom provider to another, until it 
reaches the recipient.

CPaaS
Communication Platform 
as a Service

A framework for developers to 
add telecom capabilities to their 
software, without needing to build 
backend infrastructure.

MVNO
A way to provide mobile services  
without the need to build an independant 
mobile network.

Porting
The process of transferring a phone 
number from one telecom carrier to 
another.

PSTN
The global network of phone users,  
encompassing every phone number in 
the world.

SLA
The agreed standard of service reliability 
between a customer and a service  
provider.

Transaction Revenue

Revenue that is billed when a user 
makes a phone call, typically low margin 
and variable.

UCaaS
Unified Communication 
as a Service

Software that enables users 
to call, conference and  
message from a single  
interface, delivered as-a-
service via the cloud.

Virtual Number
A phone number that is operated on a 
VoIP network without needing an  
underlying phone line service.

Virtual PBX
A business phone service, typically  
connecting multiple business users,  
delivered as-a-service via the cloud.

SIP Trunk
A way for voice and video calls to travel 
over VoIP networks. It is the digital  
equivalent of a phone line.

VoIP
A way of turning phone calls into data 
that can be transmitted over the internet 
and routed to any recipient.

9

4 Pillars of Growth

Geography

Market share

Extending our software capabilities 
into new regions of SE Asia, built 
on our own integrated  
multi-regional voice IP network

Winning new customers directly  
via our own brands, and indirectly 
via our wholesale customers

Achievements:
•  Strong organic growth in Australia
•  Acquired Super Internet in Singapore
•  New Zealand network fully operational

Vision:
•  Continue to dominate Australian 

wholesale segment

•  Complete upgrade of Singapore  

network

•  Ramp up New Zealand revenue

Achievements:
•  Massive growth in recurring  

revenues from wholesale UCaaS 
and CCaaS customers

•  Market-leading wholesale and  
enablement base of 800+  
customers

•  Achieved milestone 10,000  
Pennytel mobile customers
•  Exited the direct consumer NBN 

market

•  Continue recurring revenue growth 
from Small to Medium Business
•  Strong pipeline in Enterprise &  
Government for Cisco and  
Microsoft UCaaS solutions

Vision:
•  Underpin the growth of UCaaS 
and CCaaS market entrants in 
Australia, NZ and Singapore

• 

•  Maintain organic growth  
momentum in Domestic  
Wholesale
Increase organic growth in  
Domestic Retail with key brands – 
Pennytel, Connexus, MNF  
Enterprise & Express Virtual  
Meetings

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Software

Deepening our technology 
moat by providing the most 
seamless, modern experience 
for software and telco providers

Wholesale 
partnerships
Working closely with market 
leaders and innovators to create 
the future of communications

Achievements:
•  Acquired Telcoinabox including 
specialist software underpinning 
major MVNO and wholesale  
customers

•  Commenced integration of  

Telcoinabox network, delivering 
synergies due to cost saving and 
scale

•  Continued development of  

communication APIs and launch 
of developer portal for wholesale 
customers

•  Launch of video conferencing 

product for CCI

•  Launch of Open RTP calling  

product for TNZI

•  Launch of new hosted PBX  
features for Telcoinabox

Vision:
•  Deeply integrate the technology  
of Inabox, iBoss and Symbio  
Networks with the vision of a  
single platform that can be  
deployed globally

•  Engineer highly scalable and 

highly automated systems that 
can support extreme growth and 
demand from the world’s largest 
software companies

•  Continue to launch and refresh 
products to serve the growing  
demand for cloud communications

Achievements:
•  Achieved world first Webex Calling  
deployment in partnership with 
Cisco 

•  Delivered a significant MVNO  
project for disruptive mobile  
market entrant in Australia
•  Delivered cutting-edge IoT  
solution for vehicles in  
collaboration with global mobile 
network

Vision:
•  Deepen relationships with existing 
global and domestic wholesale 
partners to entrench their future 
growth with MNF Group

•  Secure more partnerships in the 
IoT space, collaborating with  
mobile network operators
•  Continue to work closely with  
Cisco and Microsoft and their  
respective partner networks in 
Australia

11

Multi-region network

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Australia

Established network

Full national coverage

Global interconnect

 
Our integrated network provides global 
reach and scale as well as comprehensive 
in-country capabilities in Australia, New 
Zealand with Singapore online this FY

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New Zealand

Network launched

Full national coverage

Global interconnect

Singapore

Metro fiber network

FBO (carrier) license

Build underway

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SE Asia growth focus

25M
AUS

5% Market 
Share

30M
AUS + NZ
<4% Market Share

We plan to extend our network and 
platform into Singapore and other 
South East Asian countries –  
powering communications in these 
immense markets

Currently MNF Group is generating 
$1.00 of EBITDA per head of population 
in AU, growing at 11% YoY

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36M
AUS + NZ + SG
<3% Market Share

650M+

AUS + NZ + SG 
+ SE Asia

SE Asia includes: Brunei, Cambodia, Indonesia, Lao, Malaysia, Myanmar, Philippines, 
Thailand, Timor-Leste and Viet Nam (ex. China, India and Singapore).  
Sources: ABS (2019), Stats NZ (2019), Singstat (2019), UN DESA (2019) 

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Infinite use cases
The MNF Group platform enables developers to embed our telecom capabilities in 
software, mobile apps, smart devices and more. Our capabilities power the apps and 
services you use every day. The potential applications are endless, and our platform 
already underpins market-leading vendors in UCaaS, CCaaS and online advertising.

Hosted PBX

Virtual
Numbers

Call
Analytics

International
calling  

UCaaS &
Collaboration

Bots & AI

Emergency
Calling

Voice calling

Platform

Connected
Home

Authentication

Advertising

Smart 
Vehicles  
& IoT

In-app
privacy

NBN
Calling

CCaaS

Video calling

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Market share 

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While local telcos are squeezed by NBN and aging infrastructure, MNF Group has 
unlocked a large recurring revenue opportunity by supplying telecom capabilities as a 
service to global software companies.

Technology tailwind 
Copper networks being replaced by VoIP and unified 
communications in the cloud (UCaaS).

Market leading position 
MNF Group is the Australian provider of choice for 
vendors in the Gartner UCaaS magic quadrant. MNF 
Group is the only APAC provider with the CPaaS  
capabilities and multi-regional voice network to  
underpin global software companies.

Critical to customer success 
We can power up to 80% of the UCaaS value stack 
(call termination, number portability, SIP Trunks etc). 
Numbers, SIP Trunks and routing underpin every 
customer use case – the ‘picks and shovels’ of the 
communications gold rush.

Long-term opportunity 
Our customers are growing successfully, delivering 
119% retention rate in dollar terms. We plan to extend 
our network and CPaaS into Singapore and other 
South East Asian countries – powering communica-
tions in these immense markets.

Gartner – Magic Quadrant for Unified Communications as a Service, Worldwide (30 July 2019) ID G00354149

17

 
Wholesale Partnerships

Powering smart cars & IoT
MNF Group underpins emergency calling systems built into prestige 
cars and SUVs.

Our capabilities enable car makers to pinpoint drivers in distress, 
and seamlessly dispatch local repairers or emergency services.

In partnership with:

Powering NBN calling
MNF Group underpins VoIP  
calling for NBN resellers, mobile 
networks and challenger telcos.

Our capabilities ensure that NBN  
providers can win customers that 
want to keep their landline  
numbers as they move from  
copper and ISDN.

In partnership with:

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Organic and acquisitive growth

$25M

$20M

A
D
T
B
E

I

$15M

$10M

$5M

$27.2M

$24.6M

$22.8M

$17.9M

$12.2M

$9.0M

$6.1M

$4.4M

2012        2013        2014        2015        2016        2017        2018        2019

2012
•  Tasmanian Government $20M 

Project win

•  Acquisition of CallStream,  

Connexus, GoTalk Wholesale

2014
•  Acquisition of Pennytel & iBoss
•  Strong organic growth

2016
•  TNZI integration
•  US completion
•  Underlining EBITDA growth 15%
•  34% total EBITDA growth

2017
•  Acquisition of CCI
•  Underlying organic EBITDA 

growth 25%

2018
•  18% margin growth
•  NZ Domestic Network goes live
•  SuperInternet acquisition

2019
•  Acquisition of Inabox Group business
•  Strong organic growth in Domestic 

Wholesale

•  Strong tailwinds for NBN phone line 

migration, UCaaS and CPaaS markets

19

Company Structure

Rene Sugo

CEO and Executive Director

20

John Boesen

CTO

Technology 
Business Unit

Andrew Tierney
Acting President - Global  
Commercial

Global Commercial 
Business Unit

Jon Cleaver

CCO

Domestic Commercial 
Business Unit

Ritsa Hime

COO

Operations 
Business Unit

Matthew Gepp

CFO

Finance 
Business Unit

Helen Fraser

General Counsel

Legal & Compliance
Business Unit

Business unit profiles

John Boesen     |     CTO     |     Technology Business Unit

Our Technology business unit continued to accelerate its growth strategy 
commenced in FY18, improving overall technology business unit efficiency 
and effectiveness. We focused resource investment into core areas of deliv-
ery, software, systems and networks; and transitioned from waterfall prac-
tices to iterative delivery methods to inject additional agility into our delivery 
processes. 

Over the last 12 months, we saw increasing demand from our customers for 
access to our capabilities via our Applications Programming Interfaces (API) 
and as a result we launched our new API developer zone in Q1 FY19 to 
improve the developer onboarding experience.

In Q4 FY19 the team successfully completed integration of the TIAB tech-
nology team post acquisition and commenced core voice network integration 
and rationalisation activities that will result in a full year benefit in FY21.

We also commenced moving on-premise non-critical workloads into public 
cloud services, going to serverless architectures where possible to reduce 
operating and carbon footprints and commenced an aggressive program to 
automate all cloud infrastructure provisioning to an Infrastructure as Code 
(IaC) only approach to enable our technology teams to scale and move faster 
than ever before. The technology team are rallying behind the growth poten-
tial we all see for our products and services and are currently excited and 
focused on delivering our next major market rollout in Singapore.

Andrew Tierney     |     Acting President     |     Global Commercial Business Unit

Our TNZI brand remains one of a handful of global leaders in the interna-
tional voice trading business. This is due to its continued ability to bring new 
technical and commercial concepts to market.

The TNZI global business has delivered a solid year in a market where retail 
operators around the world are facing downward pressure on their tradition-
al minutes calling products. Despite some headwinds coming out of FY18, 
strong results have been attained in FY19 through the delivery of further 
innovation and a continued focus on world class customer relationships with 
the biggest telecom companies around the globe. 

The TNZI team has rallied around building solutions and capabilities for our 
global telco customers. Leveraging our relationships, reputation and network 
capabilities allows TNZI to provide complete solutions to our customers. 
Of particular focus is the Asia-Pacific region where TNZI has a particularly 
strong incumbency. While we continue to trade on our wholly-owned soft-
switch platform and global network, we will be leveraging capability from 
across the MNF Group to bring solutions beyond just international calling to 
our global customer base.

21

www.mnfgroup.limitedJon Cleaver     |     CCO     |     Domestic Commercial Business Unit

The Domestic Commercial business unit delivered yet another impressive 
year of growth. We managed to continue delivering organic growth while ab-
sorbing major acquisitions, executing brand refreshes and navigating consol-
idation in a fast-changing market.  

Wholesale growth was especially pleasing, achieving strong results in both 
transactional and recurring revenue streams. Telco-In-A-BoxTelcoinabox 
was a welcome addition, ensuring we remain the wholesale market leader in 
Australia & New Zealand even as we push into Asia. 

Enterprise & Government and Business segments kept up momentum while 
building products and the hard work culminated in MNF Enterprise signing 
the first Cisco Webex Calling customer in Australia. In the Business segment, 
the exciting Connexus relaunch opens up an additional 50% of the SMB 
market with a product that doesn’t require technical skills – complementing 
MyNetFone’s more tech-savvy offering.

In the consumer space, Pennytel held its own in an extremely competitive 
mobile market with its customer service- focused brand promise. The team 
is set for another year of growth, focusing on efficiency and integration to 
maximise opportunities in all segments.

Ritsa Hime     |     COO     |     Operations Business Unit

The Operations business unit provides a centralized customer experience 
capability across the MNF Group. Our customer facing teams continued to 
demonstrate all-round strong performance and remain the epicenter of our 
service model across all customer segments supporting our multi brand 
strategy.

We continued investment in our Customer Experience program across all 
our customer segments and brands, capturing and tracking our customers’ 
sentiment from single interactions for our consumer and business customers 
through to the relationship strength with our strategic wholesale customers.

This year we have achieved a new high of NPS +43 across our direct cus-
tomer segments, claiming an 8-point increase from the previous year. Simi-
larly, we improved our customer service performance with 94% of enquiries 
being resolved in the first call. This is the second year of significant improve-
ment in our customers’ experience feedback across these two key metrics, 
measured in real-time, and reflects on our staff’s engagement and value of 
our Quality Assessment program.

22

Matthew Gepp     |     CFO     |     Finance Business Unit

Our Finance business unit focus is to support the business in fulfilling its 
short- and long-term growth strategies. We provide the underlying business 
partnering to assist the executive team in their decision-making processes.

This year the finance team provided critical support for the due diligence, 
negotiation and integration of two strategic acquisitions for the group: the 
acquisitions of SuperInternet in July and the Telcoinabox business in De-
cember. SuperInternet gives us access to key licensing and network assets 
in Singapore, providing a launch pad for our new Singapore domestic voice 
network. The Telcoinabox acquisition strengthens our Australian domestic 
customer footprint, making us the dominant wholesale provider in the coun-
try. The Finance BU has been strengthened with the addition of several new 
team members.

In addition to business as usual, the finance team worked on capital man-
agement, strengthening our balance sheet in order to support the acquisi-
tions and ongoing investment in the business. In December the debt facility 
with Westpac (WBC) was raised to $55.0m to facilitate the acquisition of 
Telcoinabox. Later in May 2019 this facility was re-financed, adding HSBC 
Australia as a new banking partner, while maintaining the relationship with 
WBC. The refinance had the effect of significantly strengthening the balance 
sheet with the loan re-structured into 3- and 5-year tenors with no repay-
ments required during the term of facility.

Helen Fraser     |     General Counsel     |     Legal & Compliance Business Unit

The Legal & Compliance team supports the Board and the group as a whole 
with strategic and operational advice. Our goal is to enable the business to 
achieve its objectives while minimising legal and compliance risk. 

A key focus area over the past year has been the acquisition of the Telcoina-
box group of companies and related early integration activities. At the same 
time, we have continued to support the product expansion and new sales 
initiatives of the commercial teams.

We are continually seeking to improve our customers’ experience – both in-
ternally and externally – while balancing the group’s legal interests. We work 
closely with our business partners to understand what they want to achieve 
and help craft solutions to get them there. 

We value the trust placed in us by the business and work hard to be worthy 
of it. We recognise that continuing development of our people is crucial to be 
able to navigate the changing landscape of our business and industry.

23

www.mnfgroup.limitedCorporate Social Responsibility

Parental Leave

MNF Group understands how valuable 
providing support to our employees can 
be as their families grow to enable them to 
balance the needs of work and family life.  

Paid parental leave (PPL) is  
recognised globally as providing 
significant benefits physically,  
psychologically, socially and  
economically to all of those  
involved in the parenting equation.

Since July 1st we’ve had 6 primary 
requests (2 male, 4 female) and 2 male 
secondary requests.

Requests:

50%
male

50%
female

MNF Group’s Parental Leave was launched 
on July 1st 2019 and is available to  
permanent FT/PT employees with a  
minimum of 12 months tenure. They’re 
entitled to 12 weeks primary carer leave and 
2 weeks partner/secondary carer leave at 
100% of base salary.

MNF Group is proud to be recognised 
by the Stillbirth Foundation Australia 
and featured on their corporate  
register. 

www.stillbirthfoundation.org.au/
corporate-register

Flight Offset

In line with our Corporate Social  
Responsibility Policy and our  
commitment to the  
environment, all flights are to 
be selected with the Carbon  
Offset option.

Environmental co-benefits include supporting the 
maintenance of habitat for native animal and plant  
species, avoiding clearing of vegetation and  
re-establishing vegetation on previously cleared areas.

Social co-benefits include employment for local 
people through managing the project, reduced social 
welfare, and providing health and educational  
improvements.

www.environment.gov.au

24

Good2Give  
•  Payroll Giving Platform - Not-for-profit founded  

in 2001.

•  Support communities & causes you care about
•  Easy for businesses & employees to support 
the communities & causes they care about.
•  Facilitated >$200 million to more than 7,000  
Australian and international communities.
•  Employees donating enjoy immediate tax  
benefits; no need to keep/find tax receipts
•  Admin fee covered by MNF Group so 100%  

of donation goes to charity.
Launching August 2019.

• 

www.good2give.ngo

Télécoms Sans 
Frontières

As part of our continued commitment to corporate 
social responsibility, MNF Group is proud to announce 
our support of Télécoms Sans Frontières (TSF).

Since being established in 1998, TSF has been  
providing technology and telecommunications in times 
of humanitarian crises. We have committed to  
bi-annual donations to help support their critical work 
and look forward to continuing to find new ways to  
support the telecommunications industry in the future.

www.tsfi.org/en/

Volunteer Days

www.ozharvest.org

OzHarvest accepts donated food items that 
would normally go to waste. Under multi-faceted 
programs, the donated goods are outsourced 
to local charities, and are distributed either as 
a whole item i.e groceries, or are prepared into 
meals for outreach programs i.e. soup kitchens. 

MNF Group took part in the OzHarvest ‘Cooking 
for a Cause’ program, which engage volunteers 
to prepare meals to provide to the less fortunate 
in the community. The morning event (held in 
purpose built kitchens) includes an information 
session on food wastage and the impact this has 
on the community/environment, kitchen skills 
(headed by a chef), as well as an opportunity 
to work alongside a colleague that you may not 
encounter during your normal working day.

Upcoming 2019 volunteer days:
•  Harbour Clean Up Sydney
•  Ronald McDonald House 

•  Tree planting Sydney
•  Guide Dogs Melbourne 

Sydney

& Sydney

25

People Experience (PX)

MNF Group is a values-based organisation, and our people are what makes MNF Group a success. Be Brave, 
Honest & Fair, Collaborate, Deliver Excellence, and We Care are not just values to us, they are part of our global 
purpose statement - our GPS - that guide us in our everyday interactions with each other.   

Across the 
Globe

Australia

Australia (440)

New Zealand (47)

Singapore (7)

United Kingdom (5)

NSW (379)

VIC (47)

Canada (1)

United States (1)

TAS (2), QLD (2), WA (2)

NT (7), ACT (1)

2019 D&I Survey Result

3.95/5

‘Everyone at this company is treated fairly  
regardless of ethnic background, race,  
gender, age, disability, or other differences  
not related to job performance’ 

Female

Female

Employees

Our workforce composition 
in Australia, (based on our 
2019 Workplace Gender 
Equality Agency [WGEA] 
Report) is 34% female and 
66% male

Male

Male

Leadership

In senior leadership 
roles in Australia, we 
have 33% female  
representation

Other

30-45

15-30

Language

52% of our workforce 
fluently speak a language  
other than English

Age

Over 60% of our  
employees fall in the  
30-45 age group

English

26

45-65+

Our PX Team runs a predominantly centralised support model.

Centres of Excellence are in place for Business Partnering, 
Learning & Development, and Talent Acquisition. The team  
focuses on the mantra of ‘empowering leaders to lead’, assisting 
managers with driving the development, engagement and  
performance of their people.

Our PX Journey focuses on 5 major lifecycle milestones

Welcome
Transitioning from a candidate to a member of the MNF Group family is the first 
key component in an employee’s journey with us. Our approachable Talent  
Acquisition experts manage a robust but friendly recruitment process which is 
aligned to our values and our culture. Onboarding is managed through our online 
system, giving a streamlined and consistent approach for all employees prior to 
their start date and beyond. 

Perform
We believe that it is essential for our people to have clear, attainable outcomes 
because no matter how talented our people may be, they can’t do their jobs 
without a clear picture of what success looks like. This is closely aligned to our 
Deliver Excellence value. Our people have clear expectations and goals in place, 
with competencies aligned to positions. Performance is managed through our 
cloud-based system so that all employees, regardless of location, get a consistent 
experience.

Develop
To assist our people in Delivering Excellence, we have a formal Leadership  
Development program in place, and self-paced e-learning across a broad range 
of competencies and topics. MNF Group in Australia hosts its very own  
‘Toastmasters’ to assist our people to build confidence and public speaking skills. 
We utilise an annual Gallup Engagement survey to ensure our people’s views are 
heard and that we continually strive to improve.

Support 
We Care is another of our Values at MNF Group which means that our people 
are supported in both their Health & Wellbeing, as well as given opportunities to 
support our local communities and various initiatives. Our Corporate Social  
Responsibility (CSR) framework includes charity fundraisers, Volunteering Days, 
and payroll giving. Our Wellbeing program provides EAP, regular webinars on 
mental health, paid Domestic Violence leave, and employee blood donations with 
Red25. These are just some of the ways that our people can engage in  
bolstering their own wellbeing. In addition, our people are provided with space to 
create, relax and innovate.

Appreciate
To reward our staff for their hard work and Delivering Excellence, we have  
regular local level events and recognition initiatives. We also run an annual Global 
Reward & Recognition program, based around our values. Our people love our 
variety of great benefits which include our paid birthday leave, paid parental leave, 
volunteering events and great flexibility options.   

27

  
Directors’ report

Directors’ report

Your directors present this report, together with the financial statements of MNF Group Limited (the Company)  
and its controlled entities (the Group), for the financial year ended 30 June 2019.

Board of directors
The names and details of the Company’s directors in office during the financial year and until the date of this 
report are set out below. Directors were in office for this entire period unless otherwise stated.

Terry Cuthbertson

Chairman, Non-Executive Director

Qualifications

Bachelor of Business, Chartered Accountant

Experience and 
expertise

Appointed as a Non-Executive Director in March 2006 and has been the Group 
Chairman since March 2006.

Directorships of listed 
entities (last 3 years)

Mr Cuthbertson was previously a partner of KPMG and has extensive corporate 
finance expertise and knowledge.

Chairman of Austpac Resources N.L. from 2004 (Director from 2001); 
Chairman of Australian Whisky Holdings Ltd from 2003 (resigned on 20 May 2019); 
Chairman of South American Iron & Steel Corporation Ltd from 2009; 
Chairman of Malachite Resources Ltd from 2013 (Director from 2012); 
Director of Mint Payments Ltd from 2007 (Chairman from 2008 to 2018); 
Director of Isentric Ltd from 2010 (resigned on 31 May 2019).

Special responsibilities

Member of the Audit and Remuneration Committees

Interest in shares

920,906 

Interest in options

100,000

Michael Boorne

Non-Executive Director

Qualifications

Diploma in Electronics Engineering

Experience and 
expertise

Appointed as Non-Executive Director in December 2006.

Mr Boorne is a successful entrepreneur with extensive experience in combining 
technical expertise with commercial and corporate experience. He has founded  
start-up businesses Spirit Modems and Mitron, and is a director and committee 
member of numerous private companies and charitable foundations. He was 
previously a Non-Executive Director of Netcomm Ltd.

Directorships of listed 
entities (last 3 years)

None

Special responsibilities

Chairman of the Audit and Remuneration Committees

Interest in shares

709,543

Interest in options

100,000

Andy Fung

Non-Executive Director

Qualifications

Bachelor of Engineering, Master of Commerce

Experience and 
expertise

Appointed as Non-Executive Director in March 2012.

Mr Fung is a co-founder of MNF Group Limited and Symbio Networks Pty Ltd. 
He was formerly Managing Director of the Group from 2006 until 2012. Mr Fung 
has had extensive telecommunications industry experience in Australia and Asia, 
having previously held senior management positions with Telstra, Australian Trade 
Commission, Optus and Lucent Technologies of US. He is also Executive Director of 
a private company with interests in trade and investments. 

Directorships of listed 
entities (last 3 years)

None

Special responsibilities

Member of the Audit and Remuneration Committees

Interest in shares

14,213,185

Interest in options

100,000

29

For the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entitiesDirectors’ report

David Stewart

Non Executive Director

Qualifications

MAICD

Experience and 
expertise

Appointed as Non-Executive Director on 13 August 2019.

Mr Stewart is an experienced CEO and successful entrepreneur with more than 30 
years in management and business leadership roles. Mr Stewart founded Banksia 
Technology Pty Limited in 1988 and in 1996, he instigated the successful takeovers 
of a number of his competitors, including NetComm Limited. He assumed the role of 
Managing Director of the merged entity and remained at the helm of the company 
until his retirement in 2016. A year later, Mr Stewart was appointed as a  
Non-Executive Director of NetComm Wireless, a position he held until 2019.

In 2016, Mr Stewart was recognised for his significant contribution to the Australian 
communications industry with the presentation of the Communications Ambassador 
2016 award, the highest honour presented by ACOMMS Communications Alliance 
and CommsDay each year.

Since retiring, Mr Stewart began working with a number of tech startups in an 
advising and investing capacity. He was announced as Chairman for Pycom on July 
01, 2017 and a Director of Beam Communications (formerly known as World Reach 
Limited) on November 9, 2017, following investments in both. The start of 2018 saw 
Mr Stewart join the board of Lockbox Technologies.

Directorships of listed 
entities (last 3 years)

Director of Beam Communications Holding Limited from November 2017 
Director of Netcomm Wireless Limited from 1997 (resigned on 30 June 2019)

Special responsibilities

Member of the Audit and Remuneration Committees

Interest in shares

Interest in options

None

None

Rene Sugo

Chief Executive Officer and Executive Director

Qualifications

Bachelor of Engineering (Hons), GAICD

Experience and 
expertise

Appointed as CEO and Executive Director in March 2012.  

Mr Sugo is a co-founder of MNF Group Limited. He is a strong industry advocate, 
representing both the interests of MNF Group and the telecommunications industry. 
He has been a director of the Australian Communications Alliance and the INMS 
(Industry Number Management Services) since 2015. 

Mr Sugo sits on various industry committees locally and overseas including the ITW 
Global Leaders Forum (GLF), and regularly contributes articles and opinions on 
issues affecting the industry, such as the NBN, regulatory policy and innovation.  

Mr Sugo started his career at the CSIRO - Australia’s premier Research and 
Development organisation. Prior to making the move into the Communications 
industry, Mr Sugo worked at Lucent Technologies Bell Labs in Australia, the USA 
and Asia.

Directorships of listed 
entities (last 3 years)

None

Special responsibilities

Member of the Audit and Remuneration Committees

Interest in shares

11,915,431  

Interest in options

150,000

Catherine Ly

Company Secretary

Qualifications

Bachelor of Business and Certified Practising Accountant

Experience and expertise

Ms Ly joined the MNF Group in April 2006 as CFO and Company Secretary, and 
has focused on the role of Company Secretary and Treasurer since August 2013 
following the expansion of the Group.

30

For the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entitiesDirectors’ report

Board and Committee Meetings 

From 1 July 2018 to 30 June 2019, the directors held 17 board meetings and 2 audit committee meetings.  
Each director’s attendance at those meetings is set out in the following table:

Directors

Eligible to attend

Attended

Eligible to attend

Attended

Board

Audit

Mr. Terry Cuthbertson

Mr. Michael Boorne

Mr. Andy Fung

Mr. Rene Sugo

17

17

17

17

17

16

17

17

2

2

2

2

2

2

2

2

Principal activities and significant changes in nature of activities 

The principal activity of the MNF Group is providing voice, data, and cloud based communication and 
communication enablement services to residential, business, government and wholesale customers in Australia 
and internationally.

In the financial year the MNF Group derived revenue from the sale of the above-mentioned communications 
services. These fees consist of recurring charges for access to facilities and capabilities, as well as consumption 
charges for variable usage of those facilities. Revenue was also derived from the sale of hardware, equipment 
and consulting services to support the primary products of the business.

The Group operates in three main segments:

•  Domestic Retail - based on the original MyNetFone brand and other retail acquisitions, focussing on selling 

directly to residential, small business, enterprise and government customers;

•  Domestic Wholesale - based on the original Symbio Networks brand and also the Telcoinabox brand from 
FY19, focussing on selling to Australian & New Zealand domestic carriers, carriage service providers (CSP), 
cloud providers and application providers; and

•  Global Wholesale - based on the TNZI acquisition and pre-existing global customers, focussing on selling to 

global carriers, carriage service providers (CSP), cloud providers and application providers.

The overall nature of the business has not changed during the financial year. 

Operating Result 

Excluding costs associated with acquisitions, earnings before net interest, tax expense, depreciation and 
amortisation expense (EBITDA) increased by 11% to $27.2 million, with net profit after tax (NPAT) decreasing by 
3.9% to $11.4 million, compared to the prior year. 

The Group issued updated guidance in February 2019. EBITDA of $27.2 million is consistent with that guidance 
and NPAT of $11.4 million is 3.6% above that guidance. NPAT includes $1.2 million of acquisition costs incurred in 
the year in relation to the Telcoinabox and SuperInternet acquisitions.

The total dividend for the full year is 6.1 cents per share (fully franked), with the company declaring a final 
dividend of 4.0 cents per share for the second half of the 2019 financial year. The full year dividend payments 
represent 39% of the 2019 full year EPS.

31

For the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entitiesDirectors’ report

MNF Group performance at a glance

REVENUE $215.6 million

250

200

150

100

50

85.7

191.8

161.2

220.7

215.6

WHOLESALE SAME CUSTOMER 
MRC HOH GROWTH

FY18

FY19

M
$

7.0

6.0

5.0

4.0

3.0

2.0

1.0

4.9

3.7

4.0

6.2

FY15         FY16         FY17         FY18         FY19

H1                                    H2

MARGIN $82.5 million

Margin %

PHONE NUMBERS 3.8m

YoY % increase

90 

80 

70 

60 

50 

40 

30 

20 

10

82.5

69.0

48.6

58.6

31.8

45%

40%

35%

30%

25%

20%

15%

10%

5%

0%

4.5

4.0

3.5

3.0

2.5

2.0

1.5

1.0

0.5

M

2.8

3.2

3.8

2.2

2.5

20%

18%

16%

14%

12%

10%

8%

6%

4%

2%

FY15         FY16         FY17         FY18         FY19

FY15         FY16         FY17         FY18         FY19

EBITDA $27.2 million

EBITDA margin %

30

25

20

15

10

5

12.3

22.8

17.6

24.5

27.2

UNDERLYING NPAT-A $15.9 million^

^ excludes amortisation and cost of acquisitions

14.3

14.1

15.9

10.7

8.0

18

16

14

12

10

8

6

4

2

M
$

16.0%

14.0%

12.0%

10.0%

8.0%

6.0%

4.0%

2.0%

0.0%

FY15         FY16         FY17         FY18         FY19

FY15         FY16         FY17         FY18         FY19

EPS 15.55 cents

UNDERLYING EPS-A  21.70 cents^

^ excludes amortisation and cost of acquisitions

20.0

18.0

16.0

14.0

12.0

10.0

8.0

6.0

4.0

2.0

13.45

11.49

17.32

16.25

15.55

25

20

15

10

5

s
t
n
e
c

12.8

20.6

15.9

19.3

21.7

FY15         FY16         FY17         FY18         FY19

FY15         FY16         FY17         FY18         FY19

M
$

M
$

M
$

s
t
n
e
c

32

For the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entitiesDirectors’ report

Review of operations
A review of the operations of the Group during the financial year and the results of those operations are as 
follows:

Record Margin and EBITDA
Margin increased $13.5m (20%) on the prior year to a record $82.5m (2018: $69.0m). EBITDA of $27.2m was up 
11% on the prior year. Net profit after tax (NPAT) for the year was slightly down at $11.4m (2018: $11.9m) with 
Earnings per share (EPS) decreasing to 15.55 cents per share (2018: 16.25 cents per share).

Year ended 30 June 2019

Year ended 30 June 2018

% change

Revenue

Gross profit

EBITDA

NPAT

EPS

$215.6m

$82.5m

$27.2m

$11.4m

$220.7m

$69.0m

$24.6m

$11.9m

15.55 cents

16.25 cents

-2%

20%

11%

-4%

-4%

Reconciliation of NPAT to EBITDA 

NPAT

Add back

Depreciation & Amortisation

Interest expense

Income tax expense

Acquisition costs

Discontinued Data product

EBITDA

Non-cash share option costs

Interest revenue

Reported EBITDA

2019
$’000

2018
$’000

2017
$’000

11,399

11,859

12,066

8,973

1,874

2,994

1,168

500

26,908

420

(130)

27,198

6,310

1,270

4,894

262

-

24,595

396

(576)

24,415

5,083

1,790

4,444

498

-

23,881

293

(1,350)

22,824

Prior to 2018 MNF Group had reported EBITDA without excluding non-cash share option costs and interest 
revenue, which have been for the most part immaterial. The above table demonstrates the methodology to 
calculate the previously reported EBITDA and the EBITDA after removing interest revenue and option costs.

Cash and debt
The closing cash balance as at 30 June 2019 was $15.5m (Dec 18: $10.5m / June 18: $18.9m).

Total Debt as at 30 June 2019 is $55.6m. The Group has net debt of $40.1m as at the year end.  

The business has seen strong operating cash flow in H2 with positive operating cash flow for the full year as well. 
This is following a number of years that saw cash decrease year on year and negative operating cash flows as a 
result of the unwinding of the large novated creditor that came onto the balance sheet in 2016, a process which 
completed in FY19 H1.

33

For the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entitiesDirectors’ report

These historical movements and subsequent improvement in cash were anticipated by management and the 
paying down of this creditor will bring the cash closer to a normalised balance for the business moving forward.  

The business refinanced its debt facility in May 2019. This significantly improved the strength of the balance 
sheet. Details of the new arrangements can be found in Note 10 of the Financial Statements.

Business outlook
The MNF Group operates with three solid independent segments – Domestic Wholesale, Global Wholesale and 
Domestic Retail. Inside each segment are multiple product lines with excellent diversity of customers and profit 
contribution. All segments operate in our core area of specialisation, being enabling new and disruptive voice 
communications through software development and network deployment. Each segment has a well-defined 
strategy for investment and growth. 

The business is focussed on growing Monthly Recurring Revenue (MRR) across all three segments. These 
recurring revenue streams tend to be high gross margin and very sticky for customers. There is a transition away 
from transactional (or usage) based revenues which tend to be low margin and dynamic in nature. The business 
grew recurring revenues by 86% on prior year to $74m during the year, with corresponding recurring gross 
margins growing 60% to $49m during the year.

250

200

150

100

50

M
$
e
u
n
e
v
e
R

220.7

215.6

191.8

161.2

134.3

181.1

158.6

26.9

33.2

39.6

141.9

73.7

90

80

70

60

50

40

30

20

10

)

M
$
(

i

n
g
r
a
m
s
s
o
r
G

69.0

38.1

58.6

31.9

26.7

30.9

48.6

29.5

19.1

82.5

33.1

49.4

90.0

80.0

70.0

60.0

50.0

40.0

30.0

20.0

10.0

FY16         FY17         FY18         FY19

FY16         FY17         FY18         FY19

Recurring revenue

Transactional revenue

Recurring gross margin

Transactional gross margin

The business is confident of long-term sustainable organic Monthly Recurring Revenue (MRR) and gross margin 
growth across all three segments.

Trio of Industry Tailwinds
The company is experiencing strong organic growth in its core product areas – being hosting of next generation 
voice services in the cloud. This growth is being driven by strong structured tailwinds in the industry comprising of:

a)

b)

c)

cease sale of legacy PSTN/ISDN services,

the NBN Roll out, 

the UCaaS, CPaaS and CCaaS revolution.

The company is well positioned to leverage all three tailwinds thanks to its network infrastructure, software assets 
and customer relationships. 

Additionally, the business has shown an ability to find value accretive acquisitions and integrate them quickly and 
effectively to improve the overall performance of the business. With a discerning and conservative approach, 
the Board of MNF Group will continue to actively search for further acquisition opportunities; whilst the business 
remains totally committed to driving organic growth and overall financial performance within the business.

Domestic Wholesale Segment
Operating under the Symbio brand, the domestic wholesale segment offers a complete range of wholesale 
telecommunications products, services and capabilities to small Carriage Service Providers (CSP) in Australia and 
New Zealand. 

The business finalised the acquisition of the wholesale assets of Inabox Group in December 2018. This business 
is highly complementary and synergistic with the Symbio wholesale business. The integration of the business 

34

For the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entities 
 
 
Directors’ report

is well under way with most operational teams completing integration within the next few months, and network 
integration expected to be completed by the end of 2020. The financial results include 7 months of contribution 
from the Inabox Group business which is operating as expected.

The domestic wholesale customer base is currently sitting at 613 unique CSP, up 104% on prior year, including 
customers transitioning from the Inabox Group acquisition. 

The Domestic Wholesale business generates both Monthly Recurring Revenues (MRR) and transactional (usage) 
based revenues. The business is focussed on growing the MRR which is mostly high margin and very sticky for 
customers. The domestic wholesale business is undergoing strong organic growth with organic gross margin 
contribution growing by $5.3m during the year, up 30% on prior year. The company expects this trend to continue.

Global Wholesale Segment
The global wholesale segment offers a complete A-Z service for global voice minutes termination under the 
globally recognised TNZI brand. Additionally, the segment offers access to the next generation Symbio brand of 
services for next generation global companies. 

This segment is strategic to the group and has the biggest potential for long term organic growth through 
leveraging its global market reach to sell the company’s high margin products. Initial focus for global growth is the 
Asia-Pacific region where the opportunity for the company is strongest. 

The TNZI brand operates high quality voice termination to all countries around the globe through direct and 
indirect partnerships. TNZI is globally recognised as a “Tier 1” quality brand, having been an innovator and 
pioneer of global minutes trading for over 25 years. The TNZI organisation is a member of many exclusive global 
infrastructure organisations and committees, including the ITW Global Leaders Forum (GLF), Pacific Islands 
Telecommunications Association (PITA), the i3 Forum standards organisation and the Pacific Telecommunications 
Council (PTC).

The Symbio brand offers access to the Australian, New Zealand and soon Singapore markets for global software 
and telecommunications companies to deliver their product value proposition locally without having to build 
extensive in-country infrastructure. This component of the global wholesale segment is undergoing strong organic 
growth with organic gross margin contribution up by $2.8m during the year, up 23% on prior year. The company 
expects this trend to continue.

Domestic Retail Segment
This segment is based on the original MyNetFone brand and other retail acquisitions, focussing on selling directly 
to residential, small business, enterprise & government, and conferencing customers.

a. Residential
This year the business divested its direct consumer DSL and NBN customer base in May 2019. This decision 
to divest this asset was driven by the customer base being sub-scale in a highly regulated and competitive 
market. The company maintains its original MyNetFone consumer VoIP customer base, and the PennyTel mobile 
customer base.

The PennyTel brand is focussed on the over-55 post-paid consumer located in regional Australia. The company 
has identified this as a niche demographic that is currently underserviced by the other mobile brands in the 
market. The PennyTel customer base continues to grow strongly with subscriber numbers passing 10,000 SIO in 
July 2019, up 553% on prior year. The business remains confident that the PennyTel subscriber base will continue 
to grow strongly in the foreseeable future.

The MyNetFone VoIP base dropped slightly due to the transfer of some voice customers who were attached to an 
NBN or DSL service. The VoIP customer base is currently sitting at 76,117, a drop of 10.3% on prior year.

b. Small Business
The Small Business sub-segment consists of selling business grade MyNetFone Virtual PBX and SIP trunks, as 
well as business grade DSL, NBN and Ethernet broadband services within Australia. The sub-segment operates 
under the brands MyNetFone, Connexus and CallStream. Each brand has its own value proposition, web site, and 
product range; however, all brands are operated across the same network and same operations team, providing a 
high level of synergy. The small business market sub-segment is strategic to MNF Group with strong prospects for 
future growth.

35

For the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entitiesDirectors’ report

The company has some leading products in the market and continues to innovate. The NBN roll out will provide 
additional growth impetus to this segment when the NBN reaches more centralised business areas, as it will force 
customers to move off legacy copper PSTN services and find new alternatives for telephony.

The Virtual PBX and SIP trunk products, which are the core product in this segment, grew by 11% to 4,141 SIO. 
The revenue in this segment is typically MRR with high margins.

c. Enterprise & Government
The Enterprise & Government sub-segment consists of selling enterprise grade telecommunications solutions 
such as SIP Trunks, Microsoft Skype for Business, Cisco BroadSoft/BroadCloud and other solutions within 
Australia, New Zealand and Singapore. The sub-segment operates under the MNF Enterprise brand, holding 
unique partnerships with Cisco and Microsoft. 

MNF Group maintains purchasing panel arrangements with the Singapore Government, New Zealand 
Government, NSW Government, Victorian Government, Tasmanian Government, the Municipal Association of 
Victoria, and the West Australian Association of Local Government. These panel arrangements allow for MNF 
Group to bid for business tenders as and when they become available matching our product portfolio.

The Enterprise & Government segment currently has approximately 1,000 SIO, up significantly on prior year. The 
revenue in this segment is typically MRR on multi-year contracts with high margins.

d. Conferencing & Collaboration
The conferencing and collaboration business provides audio, video and desktop sharing services for small to 
medium, enterprise and government customers in Australia and New Zealand. This segment is undergoing 
transformation from traditional voice collaboration to multi-media voice, video and desktop sharing. MNF has 
recently launched various multi-media services to evolve and grow its offering.

Significant changes in the state of affairs
There were no significant changes in the state of affairs of the Group during the financial year.

After balance date events

Dividends proposed
The dividend as recommended by the Board will be paid subsequent to the balance date.

Future developments
The Board is committed to growing the Company organically as well as by way of targeted acquisitions.

The Group has a strict policy around the evaluation of acquisition targets and will continue to look to build through 
leveraging synergies, adding products and services through the acquisition of intellectual property and avoiding 
companies that are pure re-sellers of other networks.

Environmental issues
The Group’s operations are not regulated by any significant environmental regulation under a law of the 
Commonwealth or of a State or Territory.

Dividends paid or recommended
Fully franked dividends paid or declared for payment during the financial year are as follows: 

Dividends paid during the year:

$000

Franking

2018 Final dividend of 4.05 cents per share paid on 04 October 2018

2019 Interim dividend of 2.10 cents per share paid on 04 April 2019

2,964

1,541

100%

100%

Dividends recommended (subsequent to year end):

2019 Final dividend of 4.00 cents per share recommended on 27 
August 2019

2,936

100%

The 2019 final dividend is to be paid on 3 October 2019 to shareholders registered as at 9 September 2019.

36

For the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entitiesDirectors’ report

Options
Shares under option or issued on exercise of options

The Directors did not acquire any shares through the exercise of options during the year. 

On 25 October 2016 at the Annual General Meeting, shareholders voted in favour of granting 450,000 options to 
Directors. The details of those options are detailed in the table below:

Director

Date of expiry

Exercise price

Number of options

Terry Cuthbertson

Michael Boorne

Andy Fung

Rene Sugo

30 June 2021

30 June 2021

30 June 2021

30 June 2021

$7.15

$7.15

$7.15

$7.15

100,000

100,000

100,000

150,000

450,000

At the date of this report, the unissued ordinary shares of MNF Group Limited under options which were granted 
during the 2019 financial year is as follows:

Grant Date

Date of expiry

Exercise price

Number of options

15 September 2016

27 October 2016

11 December 2018

11 December 2018

11 December 2018

30 June 2020

30 June 2021

30 June 2020

30 June 2021

30 June 2022

Nil

$7.15

Nil

Nil

Nil

90,000

620,000

120,000

120,000

120,000

1,070,000

37

For the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entitiesDirectors’ report - audited remuneration report

Audited Remuneration Report

This report details the remuneration structures and outcomes for key management personnel (KMP) of the Group 
for the year ended 30 June 2019. This report forms part of the directors’ report and has been prepared and 
audited in accordance with section 300A of the Corporations Act 2001.

For the purposes of this report, KMP is defined as those persons having authority and responsibility for planning, 
directing and controlling the major activities of the Company and the Group, directly or indirectly, and includes 
directors (whether executive or otherwise) of the Company, the Chief Executive Officer (CEO), the Chief Financial 
Officer (CFO) and other senior executives of the Group.

The table below outlines the KMPs of the Group and their movements during the 2019 financial year:

Name

Position

Term as KMP

Non-executive directors

Mr Terry Cuthbertson

Non-executive Chairman

Full financial year

Mr Michael Boorne

Non-executive Director

Full financial year

Mr Andy Fung

Non-executive Director

Full financial year

Executive director

Mr Rene Sugo 

Other KMPs

Chief Executive Officer

Full financial year

Mr Matthew Gepp

Chief Financial Officer 

Full financial year

Ms Catherine Ly 

Company Secretary and Treasurer 

Full financial year

There were no changes to KMPs between the reporting date and date the financial report was authorised for 
issue.

Remuneration Committee
Due to the size of the Group, the functions of the Remuneration Committee are undertaken by the full Board. Mr 
Boorne chairs the Remuneration Committee.

The Board is responsible for the remuneration arrangements of the CEO and other senior executives and all 
awards made under short and long-term incentive plans. The Group does not currently engage remuneration 
consultants, however may consider the use of remuneration consultants in the future as the Group continues to 
grow.

The Board also sets the aggregate remuneration of non-executive directors, which is then subject to shareholder 
approval. 

The 2018 audited remuneration report received positive shareholder support at the 2018 annual general meeting 
(AGM) with a vote of 87.87% in favour (2017: 91.45%)

The current aggregate maximum amount of non-executive directors’ fees of $500,000 per annum (inclusive of 
superannuation guarantee charge contribution) was approved by shareholders at the 2014 AGM.

38

For the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entitiesDirectors’ report - audited remuneration report

Executive remuneration arrangements

Remuneration principles and strategy
Remuneration levels for KMPs of the Group are designed to attract and retain appropriately qualified and 
experienced directors and executives. The Group aims to reward executives based on their position and 
responsibility whilst maintaining comparability with other companies in the sector of similar revenue, market 
capitalisation and earnings levels. The executive remuneration structure remains unchanged from prior year, and 
includes a combination of the following components:

Fixed Remuneration

Short-term Incentive (STI)

Long-term Incentive (LTI)

Variable Remuneration

Cash

Equity

•  Base salary plus  
superannuation
•  Set based on mar-

ket benchmarks and 
individual performance, 
qualifications and 
experience

•  Eligibility for payment 
is dependent on the 
Group exceeding  
budgeted NPAT 
•  Paid within the quarter 
following financial  
year-end

•  Share options to vest 
after each successive 
tranche, conditional 
upon continuation of 
employment
•  Aimed to retain key 

staff

•  Share options are 

linked to share price 
performance at $7.15 
strike price. It incen-
tivises KMPs to create 
shareholder wealth, 
based on individual 
skills, qualifications 
and experience, to  
expire on 30 June 
2021

Fixed remuneration 
Fixed remuneration consists of base salary, employer superannuation contributions and non-monetary benefits. 
Non-monetary benefits are typically benefits such as access to car-parking and leave entitlements. It is market 
competitive and set to attract, motivate and retain highly skilled personnel.

Details of the short-term incentive plan  
The objective of the STI plan is to link the Group’s financial and operational targets with the remuneration received 
by senior managers charged with meeting those targets. As part of their respective employment agreements the 
CEO, CFO and other senior managers are eligible for a cash bonus subject to the attainment of these clearly 
defined objectives. The STI plan applies to the period from 1 July 2018 to 30 June 2019.

100% of the STI target for financial year 2019 was linked to the Group achieving its annual financial targets. The 
determination and agreement of these targets are set at the start of each financial year and align with the Group’s 
longer-term strategic goals.

The current financial year’s STI plan depends on the Group achieving its budgeted net profit after tax (NPAT) 
target after provisioning for the STI, as set by the Board. The Board believes that the objective being set is 
challenging for the executives and senior managers. It will be paid out annually in the quarter following financial 
year-end should the target be met, subject to Board approval, as they have ultimate discretion.

Original NPAT guidance provided at the 2018 AGM was $12.8m, this guidance was downgraded on 26 February 
to a range of $11m to $12m, as such the STI is not payable and is not accrued in the 2019 financial report. 

39

For the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entitiesDirectors’ report - audited remuneration report

The below chart illustrates the structured employee entitlements of eligible KMPs as a percentage of their fixed
remuneration:

KMP Remuneration Structure

16%

16%

6%

6%

18%

18%

84%

84%

76%

76%

FY19

FY18

FY19

FY18

CEO

CFO

Fixed Remuneration          STI          LTI

Non-executive directors are not eligible for an STI.

Details of long-term incentive plans 
LTI plans are offered under the Company’s Employee Option Plan to align remuneration with the creation of 
shareholder value over the long term. As such, LTI awards are only made to executives and other key employees 
who have an impact on the Group’s performance.

Currently, the Group has two LTI plans in place. The first plan is a share-based option plan aimed at retaining 
highly skilled directors and KMPs to appropriately remunerate in line with similar organisations in the market:

Plan attributes

Detail

Participants

Allocation

Mr M Gepp, Ms C Ly

The allocation of the options granted is separated into four tranches, each vesting to the 
KMPs as detailed below: 

Vesting date

Mr M Gepp

Ms C Ly

Number of options

1 Sep 2016

1 Sep 2017

1 Sep 2018

1 Sep 2019

2,000

6,000

6,000

6,000

500

1,500

1,500

1,500

Value

Vesting

Alignment/objective

Forfeiture

The options granted have an exercise price of $Nil.

Vesting of each successive tranche is conditional upon the recipient continuing  
employment with the Group up until date of vesting.

Incentive package in accordance with remuneration policy focussing on long-term  
retention of key staff within the Group. The objective is to retain highly skilled employees 
for the long-term, whose contributions are key to the success of the Group.

Subject to the Board’s discretion should the employee resign, be terminated by the Group 
for any reason, or be terminated from the plan for any reason, the options granted prior to 
vesting date will be forfeited.

40

For the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entitiesDirectors’ report - audited remuneration report

The second plan is also a share-based option plan aimed at directors, executives and KMPs of the Group, to align 
their long-term remuneration with the performance of the long-term share price:

Plan attributes

Detail

Participants

Allocation

The Group’s directors and KMPs

The allocation of the options granted to each director and senior manager is as below:

Mr T Cuthbertson

100,000

Mr M Boorne

Mr A Fung

Mr R Sugo

Mr M Gepp

Ms C Ly

100,000

100,000

150,000

50,000

20,000

These options were granted on 27 October 2016. The options granted to directors were 
approved by shareholders at the 2016 AGM.

Conditions

Options have an exercise price of $7.15, and expire on 30 June 2021.

Alignment/objective

The Board believes that LTI hurdles based on achieving or exceeding a share price of 
$7.15 targeted in the Group’s Total Shareholder Return (TSR) performance is a  
challenging objective. This incentive directly aligns the financial interests of directors, 
KMPs and executives with shareholders by linking their reward to the Group's share price 
performance.

Forfeiture

Should the participant resign, be terminated by the Group for any reason, or be terminated 
from the plan for any reason, the options granted prior to vesting date will be forfeited.

Shareholders returns  
KMP remuneration is rewarded with consideration of the Group’s earnings and performance. The following table 
sets out MNF Group’s key financial results and shareholder wealth generation over the past five years:

Performance metric

2019

2018

2017

2016

2015

Revenue (‘000)

NPAT (‘000)

$215,587

$220,728

$191,752

$161,217

$85,675

$11,399

$11,859

$12,066

$8,990

$7,184

Basic EPS (cents)

15.55

16.25

17.32

13.45

11.49

Dividends paid (‘000)

$4,505

$6,417

$5,099

$4,512

$3,128

Dividends declared per share (cents)

Share price (as at 30 June)

Change in share price

6.10

$3.85

($1.40)

8.35

$5.25

$0.88

8.25

$4.37

$0.37

7.00 

5.75 

$4.00

$0.18

$3.82

$1.40

Market Capitalisation

$282m

$384m

$318m

$270m

$240m

41

For the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entitiesDirectors’ report - audited remuneration report

Remuneration details of directors and KMPs for the year ended 30 June 2019 
Details of the nature and amount of benefits and payments for each director and KMP of the company for the 
2018 and 2019 financial years are as follows, represented on an accrual basis:

Short term benefits

Cash 
salary & 
fees (i)
$

STI/
Bonus 
paid(ii)
$

STI/ 
Bonus 
accrued(iii)
$

Non- 
monetary 
benefits(iv) 
$

Post  
employment 
benefits

Superannuation

Shared 
based  
pay-
ments

Options 
(v)

Total

$

$

$

Non-executive 
Directors

Mr T  
Cuthbertson

Mr M 
Boorne

2019

120,000

2018

120,000

2019

103,000

2018

100,000

Mr A Fung

2019

82,400

2018

80,000

Executive Director

Mr R Sugo

2019

517,025

-

-

-

-

-

-

-

2018

517,025

135,013

Other KMPs

Mr M Gepp

2019

344,563

-

2018

337,719

97,805

Ms C Ly

2019

169,167

2018

164,167

Total

2019

1,336,155

-

-

-

2018

1,318,911

232,818

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

7,340

6,930

4,880

4,470

-

-

12,220

11,400

11,400

11,400

9,785

9,500

7,828

7,600

25,000

25,000

-

-

-

-

-

-

-

-

131,400

131,400

112,785

109,500

90,228

87,600

549,365

683,968

25,000

30,233

404,676

25,000

29,067

494,061

16,071

7,558

192,796

15,675

7,267

187,109

95,084

37,791

1,481,250

94,175

36,334

1,693,638

(i)
(ii)
(iii)

(iv)
(v)

Cash salaries paid are reviewed annually.
STI amounts paid in the 2018 financial year relate to the achievement of 2017 targets and were accrued for in the 2017 results.
STI amounts accrued in the current financial year are in relation to the 2018 financial year and would be paid in the subsequent financial 
year when applicable.
The category “Non-monetary benefits” represent other benefits such as car parking.
Black-Scholes model is used to value options issued.

Key terms of employment agreements
The Company has entered into an executive employment agreement with the CEO. The remuneration and 
terms of employment for other key executives are also set out in written agreements. Each of these employment 
agreements are unlimited in term but may be terminated by written notice by either party and by the Company 
making payment in lieu of notice.

Each of these agreements sets out the arrangements for total fixed remuneration, performance-related cash 
bonus opportunities, superannuation, termination rights and obligations and eligibility to participate in the 
employee equity-based incentive scheme. Executive salaries are reviewed annually. The executive employment 
agreements do not require the Company to increase base salary, incentive bonuses or to continue the 
participants’ participation in equity-based incentive programs. Payment of any STI is at the Board’s discretion.

42

TBCTBCFor the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entitiesDirectors’ report - audited remuneration report

The Company may terminate the employment of the key executives without notice and without payment in lieu of 
notice in some circumstances. These include if the executive:

•  Commits an act of serious misconduct;
•  Commits a material breach of the executive employment agreement;
•  Denigrates or engages in any behaviour that may materially damage the reputation of, or otherwise bring 

the Group into disrepute; or is convicted of any criminal offence which would in the reasonable opinion of the 
Board of Directors adversely affect the carrying out of the executive’s duties.

The Company may terminate the employment of the key executive at any time by giving the executive notice 
of termination or payment in lieu of such notice. The amount of notice required from the Company in these 
circumstances is set out in the following table:

KMP

Company  
notice period

Employee 
notice  
period

Termination 
provision

Details

Mr R Sugo

6 months

1 month

Mr M Gepp

3 months

3 months

Ms C Ly

6 months

1 month

6 months’ base 
salary

Fixed salary package of $542,025,  
consisting of base salary and  
superannuation, reviewed annually by 
the Board

3 months’ base 
salary

Fixed salary package of $369,563,  
consisting of base salary and  
superannuation, reviewed annually by 
the Board in September

6 months’ base 
salary

Fixed salary package of $186,150,  
consisting of base salary and  
superannuation, reviewed annually by 
the Board in September

Directors’ interests in shares and options of the Company 
At the date of this report, the particulars of shares and options held by the directors and other KMPs of the 
Company in the Company or in related bodies corporate which are required to be declared in the register of 
directors’ share holdings are as follows:

2019

2018

Shareholding

Options

Shareholding

Options

Non-executive 
Directors

Mr T Cuthbertson

920,906

100,000

920,906

100,000

Shareholding 
movement %

0%

0%

Mr M Boorne

Mr A Fung

Executive Director

709,543

100,000

709,543

100,000

14,213,185

100,000

14,151,954

100,000

0.43%

Mr R Sugo

11,915,431

150,000

11,896,867

150,000

0.16%

Other KMPs

Mr M Gepp

Ms C Ly

Total

49,000

299,775

56,000

21,500

43,000

62,000

295,676

23,000

14%

1%

28,107,840

527,500

28,017,946

535,000

This concludes the audited remuneration report.

43

For the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entities 
Directors’ report

Directors’ benefits
No director has received or has become entitled to receive, during or since the financial year, a benefit because of 
a contract made by the company, controlled entity or related body corporate with a director, a firm which a director 
is a member or an entity in which a director has a substantial financial interest.

Indemnifying officers or auditor
The Group has in place a contract insuring the directors, the company secretary and all executive officers of the 
Group and any related body corporate, against a liability incurred by a director, company secretary or executive 
officers to the extent permitted by the Corporations Act 2001. 

The Group has indemnified the directors, the company secretary and all executive officers of the Group for costs 
incurred, in their capacity as officers of the Group, for which they may be held personally liable, except where 
there is a lack of good faith.

Details of the amount of the premium paid in respect of the insurance policies are not disclosed as such 
disclosure is prohibited under the terms of the contract.

No indemnities have been given or agreed to be given or insurance premiums paid or agreed to be paid, during or 
since the end of the financial year, to the auditors of the Group or any related entities against a liability incurred by 
the auditors.

Proceedings on behalf of the company
No person has applied for leave of a Court to bring proceedings on behalf of the Group or intervene in any 
proceedings to which the Group is a party for the purpose of taking responsibility on behalf of the Group for all or 
any part of those proceedings. The Group was not a party to any such proceedings during the year.

Non-audit services
During the current and prior year MNSA Pty Ltd Chartered Accountants, the Group’s auditor, did not provide any 
non-audit services.

The total amount received by MNSA Pty Ltd Chartered Accountants for non-audit services was $Nil (2018: $Nil).

Auditor’s independence declaration
A copy of the auditor’s independence declaration as required under section 307C of the Corporations Act 2001 
has been received and can be found on page 82 of the financial report. 

Rounding off
MNF Group Limited is a company of the kind referred to in ASIC Legislative Instrument (Rounding in Financial/
Directors’ Reports) 2016/191 and in accordance with that Instrument, amounts in the Directors’ report and the 
consolidated financial statements are rounded to the nearest thousand dollars, except where otherwise indicated.

44

For the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entitiesDirectors’ report

This directors’ report, incorporating the audited remuneration report, is signed in accordance with a resolution of 
the Board of Directors.

Terry Cuthbertson
Chairman

Sydney, 27 August 2019

Rene Sugo
CEO and Executive Director

45

For the year ended 30 June 2019MNF Group Limited | ABN 37 118 699 853 and controlled entitiesConsolidated financial
statements 2019

Consolidated statement of profit or loss and other comprehensive income

For the year ended 30 June

Continuing operations

Notes

Consolidated group

2019

$’000

2018

$’000

Revenue

Cost of sales

Gross profit

Other income

Employee benefits expense

Depreciation and amortisation

Other expenses

Costs related to acquisition

Financing costs

Profit before income tax

4a

215,587

220,728

(133,120)

(151,683)

82,467

69,045

4a

4b

4c

4d

4e

2,508

1,128 

(38,989)

(8,973)

(19,578)

(1,168)

(1,874)

14,393

(31,713)

(6,310)

(13,865)

(262)

(1,270)

16,753

Income tax expense

5a, 5b

(2,994)

(4,894)

Profit from continuing operations

11,399

11,859

Net profit for the year

11,399

11,859

Other comprehensive income/(loss)
Items that may be reclassified to profit or loss:

Exchange differences on translation of foreign operations

                  537 

                 475 

Changes in fair value of cash flow hedges

(519)

                 352 

18

827

Total comprehensive income for the year

11,417

12,686

Earnings per share from continuing operations

         - Basic earnings per share (cents)

         - Diluted earnings per share (cents)

24

24

15.55

15.32

16.25

16.08

The accompanying notes form part of these consolidated financial statements.

47

www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entities 
Consolidated statement of financial position

As at 30 June

Assets
Current assets

Cash and cash equivalents

Trade and other receivables

Income tax receivables

Inventories

Total current assets

Non-current assets

Property, plant and equipment

Deferred tax asset

Goodwill and other intangibles

Total non-current assets

Total assets

Liabilities
Current liabilities

Trade and other payables

Loans and borrowings

Deferred revenue 

Income tax payable

Provisions

Total current liabilities

Non-current liabilities

Loans and borrowings

Financial instruments

Provisions

Deferred tax liability

Total non-current liabilities

Total liabilities

Net assets

Equity

Issued capital

Reserves

Retained earnings

Total equity

Notes

6a

7

8a

5c

21

9

10

12

13

10

11

13

5d

14a

Consolidated group

2019

$’000

2018

$’000

15,481

42,030

853

1,548

59,912

30,776

2,052

89,785

122,613

182,525

18,870

33,450

-

650

52,970

23,144

1,040

48,754

72,938

125,908

32,158

30,120

-

1,494

-

3,797

37,449

55,600

628

1,236

3,143

60,607

98,056

84,469

51,125

1,931

31,413

84,469

2,500

1,763

1,996

1,801

38,180

8,190

80

1,876

1,349

11,495

49,675

76,233

50,221

1,493

24,519

76,233

The accompanying notes form part of these consolidated financial statements.

48

MNF Group Limited | ABN 37 118 699 853 and controlled entitiesConsolidated statement of cash flows

For the year ended 30 June

Cash flows from operating activities

Notes

Receipts from customers

Payments to suppliers and employees

Settlement of financial asset 

Settlement of financial liability 

Interest received

Interest paid

Income tax paid

Net cash from/(used for) operating activities

6b

Cash flows from investing activities

Purchase of property, plant and equipment

Payment for business acquisitions

Payment in advance for business acquisitions

Software development costs

Purchase of other intangible assets

Consolidated group

2019

$’000

2018

$’000

229,837 

231,224 

(217,219)

(242,907)

- 

- 

167 

(1,601)

(5,663)

5,521

(7,334)

(35,070)

                    -   

(8,283)

(74)

603 

(694)

836 

(759)

(4,599)

(16,296)  

(8,101)

-

(646)

(2,350)

(704)

Net cash used for investing activities

(50,761)  

(11,801)  

Cash flows from financing activities

Proceeds from share placement and options exercised - SPP

Proceeds from share placement and options exercised - DRP

Proceeds from share placement and options exercised

Dividends paid 

Proceeds from borrowings 

Repayment of borrowings 

286

618 

- 

(4,505)

46,160

(1,250)

                   -   

                   -   

1,221 

(6,417)

2,000 

(2,500)

Repayment of finance lease liability

(56)

                   -   

Net cash from/(used for) financing activities

41,253

(5,696)  

Net decrease in cash and cash equivalents

Impact of FX on cash and cash equivalents

Cash and cash equivalents at 1 July

Cash and cash equivalents at 30 June

6a

The accompanying notes form part of these consolidated financial statements.

(3,987)

598 

18,870 

15,481   

(33,793)

305 

52,358 

18,870   

49

www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entitiesConsolidated statement of changes in equity 

Attributable to owners of the Group

Ordinary 
share 
capital

Share-
based 
payment 
reserve

Translation 
reserve

Hedging 
reserve

Retained 
earnings

Total

$’000

$’000

$’000

$’000

$’000

$’000

Balance at 30 June 2017

49,000 

1,646 

(913)

(463)

19,077 

68,347 

Profit for the period

Other comprehensive income

Dividends paid

-

-

-

Shares issued - DRP

1,221 

-

-

-

-

Share-based payments

-

396 

-

475 

-

-

-

-

11,859 

11,859 

352 

-

827 

-

-

-

(6,417)

(6,417)

-

-

1,221 

396 

Balance at 30 June 2018

50,221 

2,042 

(438)

(111)

24,519 

76,233 

Profit for the period

Other comprehensive income

Dividends paid

Shares issued - DRP

Shares issued - SPP

-

-

-

618

286 

-

-

-

-

-

Share-based payments

420 

-

537

-

-

-

-

-

11,399

11,399

(519)

-

18

-

-

-

-

(4,505)

(4,505)

-

-

-

618 

286 

420 

Balance at 30 June 2019

51,125 

2,462 

99

(630)

31,413

84,469

The accompanying notes form part of these consolidated financial statements.

50

MNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

1. Corporate information 

These consolidated financial statements and notes represent those of MNF Group Limited (the Company) and 
its controlled entities (collectively, the Group) for the year ended 30 June 2019. The financial statements were 
authorised for issue on 27 August 2019 in accordance with a resolution by the directors of the Company.

MNF Group Limited is a for-profit entity limited by shares and incorporated and domiciled in Australia. Shares are 
publicly traded on the Australian Securities Exchange (ASX). The nature of the operations and principal activities 
of the Group are described in the Directors’ report.

The separate financial statements of the MNF Group Limited, the parent entity of the Group, have not been 
presented within this financial report as permitted by the Corporations Act 2001. The financial information of the 
Company has been disclosed in Note 26. 

2. Significant accounting policies  

a. Basis of preparation

The financial statements are general purpose financial statements that have been prepared in accordance with 
Australian Accounting Standards, Australian Accounting Interpretations, other authoritative pronouncements of the 
Australian Accounting Standards Board (AASB) and the Corporations Act 2001.

Australian Accounting Standards set out accounting policies that the AASB has concluded would result in the 
financial statements containing relevant and reliable information about transactions, events and conditions. 
Compliance with Australian Accounting Standards ensures that the financial statements and notes also comply 
with International Financial Reporting Standards as issued by the International Accounting Standards Board 
(IASB). Material accounting policies adopted in the preparation of these financial statements are presented below 
and have been consistently applied unless otherwise stated.

The financial statements have been prepared on an accruals basis and are based on historical costs, modified, 
where applicable, by the measurement at fair value of selected non-current assets, financial assets and financial 
liabilities.

b. New and amended accounting policies adopted by the Group and New Accounting Standards for 
application in future periods

Accounting Standards and Interpretations issued by the AASB that are applicable to the Group, together with an 
assessment of the potential impact of such pronouncements on the Group when adopted in future periods, are 
discussed below:

AASB 16 Leases (AASB 16)

AASB 16 was issued in January 2016 and it replaces AASB 117 Leases and will almost result in all leases being 
recognised in the statement of financial position as a “right of use” (ROU) asset with a corresponding lease 
liability to reflect future lease payments. Straight-line operating lease expense recognition will be replaced with a 
depreciation charge for the ROU asset and an interest expense on the recognised lease liability. 
There are two exemptions to this standard for lessees – lease of low value assets and short-term leases.

The accounting for lessors will not significantly change with this standard and will continue to carry forward the 
requirements of AASB 117. 

AASB 16 is applicable for annual reporting periods beginning on or after 1 January 2019. The Group will adopt the 
standard from 1 July 2019 and will apply the standard using a modified retrospective approach whereby the ROU 
asset will equal to the lease liability and no restatement of comparative information.

The Group has a number of long term property leases for office buildings which will have a material impact when 
recognised in the statement of financial position. Based on the preliminary assessment performed by the Group 
during the year, it is estimated that lease assets and financial liabilities on the balance sheet will both increase by 
approximately $23m (subject to change once the Group finalises the assessment).

51

www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entities 
Notes to the consolidated financial statements

Due to the adoption of AASB 16, the Group’s operating profit will improve while its interest expense will increase:

•  The equity reported in next financial year will reduce because the carrying amount of the lease assets will 

reduce more quickly than the carrying amount of the lease liabilities

•  EBIT in the statement of profit or loss and other comprehensive income will be higher as the interest in the 

lease payments will be presented as part of finance costs rather than operating expenses 

•  Operating cash outflows will be higher as financing cashflows will be higher as the principal repayments 
on the lease liabilities will now be included in financing activities rather than operating activities. Interest 
repayments will also be included in financing activities

c. Principles of consolidation

The consolidated financial statements incorporate the assets, liabilities and results of entities controlled by the 
Company at the end of the reporting period. A controlled entity is any entity over which MNF Group Limited has 
the ability and right to govern the financial and operating policies so as to obtain benefits from the entity’s activi-
ties. Control will generally exist when the Company owns, directly or indirectly through subsidiaries, more than half 
of the voting power of an entity. In assessing the power to govern, the existence and effect of holdings of actual 
and potential voting rights are also considered.

In preparing the consolidated financial statements, all inter-group balances and transactions between entities 
in the consolidated group have been eliminated.  Accounting policies of subsidiaries have been changed where 
necessary to ensure consistency with those adopted by the parent entity.

Where controlled entities have entered or left the Group during the year, the financial performance of those enti-
ties are included only for the period of the year that they were controlled. A list of controlled entities is contained in 
Note 20 to the consolidated financial statements.

d. Business combinations

Business combinations occur where an acquirer obtains control over one or more businesses and results in the 
consolidation of its assets and liabilities. All business combinations, including those involving entities under com-
mon control, are accounted for by applying the acquisition method.

Consideration transferred for the acquisition comprises the fair value of the assets transferred, liability incurred 
and the equity interests issued by the acquirer. Identifiable assets acquired and liabilities and contingent liabili-
ties assumed in a business combination are, with limited exceptions, measured initially at their fair values at the 
acquisition date. Any deferred consideration payable is discounted to present value using the entity’s incremental 
borrowing rate. Acquisition-related costs are expensed as incurred.

Goodwill is stated after separate recognition of identifiable intangible assets. It is calculated as the excess of the 
sum of fair value of consideration transferred, over the acquisition-date fair values of identifiable net assets. See 
Note 2p for further details regarding impairment testing. 

e. Critical accounting estimates and judgments

The Directors evaluate estimates and judgments incorporated into the consolidated financial statements based on 
historical knowledge and best available current information. Estimates assure a reasonable expectation of future 
events and are based on current trends and economic data, obtained both externally and within the Group. Key 
estimates that have a significant risk of causing adjustments to the carrying amounts of certain assets and liabili-
ties within the next annual reporting period are:

(i) Share-based payment transactions
The Group measures the cost of equity-settled transactions with employees by reference to the fair value of the 
equity instruments at the date at which they are granted. The fair value is determined by an independent valuer 
using the Black-Scholes model. The accounting estimates and assumptions relating to equity-based payments 
would have no impact on the carrying amounts of assets and liabilities within the next annual reporting period but 
may have impact on profit or loss and equity.

(ii) Useful lives of property, plant and equipment
The Group reviews the estimated useful lives of property, plant and equipment at the end of each financial year. 

52

MNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

The Group adjusts the remaining effective useful life of its assets to better reflect their actual usage and future 
economic benefit.

(iii) Utilisation of tax losses
The Company and its wholly-owned Australian subsidiaries elected to join as members of a tax consolidated 
group under Australian taxation law as of 1 July 2011. Each entity in the tax consolidated group contributed tax 
losses to the Group. The Group has no tax losses to currently utilize.

(iv) Research & Development (R&D) tax concession
When calculating the income tax provision for the year, the Research & Development tax concession for the  
current financial year is based on management’s operational knowledge and best estimate at the time, utilitising 
prior year’s claim as a benchmark. The directors believe the estimate is reasonable and conservative. This may be 
subject to change following the approval of the R&D tax concession application from AusIndustry in due course.

f. Revenue recognition 

(i) Revenue from Contracts with Customers
The Group has adopted the AASB 15 Revenue from Contracts with Customers for the current reporting period, 
including presentation of prior year comparatives on the same basis. In accordance with the Standard, the Group 
recognises revenue to depict the transfer of goods and services to customers, in an amount that reflects the con-
sideration to which the Group is entitled in exchange for those goods and services. Note 4 provides specific infor-
mation to assist users to understand the nature, timing and uncertainty of revenues and cash flows from contracts 
with customers. All reported revenue for the consolidated Group, apart from interest revenue and other income, is 
generated from Contracts with Customers.

The Group provides telecommunication services, including data and voice services and provision of low value 
hardware as part of total business communication solutions. Accordingly, performance obligations for contracts 
with customers are generally satisfied over time, and revenue is recognised accordingly.  Where hardware is pur-
chased outright by a customer, revenue is recognised at the time of purchase. This does not represent a material 
level of revenue for the Group.

Where payment is received by the Group in advance of a performance obligation being satisfied, a contract 
liability is recognised in the balance sheet. Where a performance obligation has been satisfied and the Group is 
yet to issue an invoice to the customer, a contract asset is recognised in the balance sheet. Where a performance 
obligation has been satisfied and an invoice has been issued to a customer but not yet paid, a trade receivable is 
recognised in the balance sheet.

Transaction prices for provision of goods and services are agreed within Contracts with Customers. The Group 
determines its transaction prices based on the cost to the Group in acquiring or supplying the good or service 
itself, plus a margin to cover operating costs and return requirements of the Group. The Group may offer discounts 
to customers for bulk supply of particular goods or services. Discounts are recognised in line with corresponding 
revenue recognition.

The cost to the Group in fulfilling return, refund and warranty obligations is negligible. The majority of the Group’s 
revenue is generated from the provision of voice services and call connections that do not have enduring obliga-
tions. 

Impairment of contract assets and trade receivables for Contracts with Customers is assessed by the Group on an 
ongoing basis and allowed for within the Group’s provisions for doubtful debts calculation (refer to Note 7).
Costs incurred in obtaining contracts with customers are not material at the Group level, and the Group does not 
recognise any assets in relation to costs to obtain or fulfil contracts with customers, outside of contract assets as 
identified above.  

(ii) Interest income
Interest revenue is recognised using the effective interest rate method, which, for floating rate financial assets, is 
the rate inherent in the instrument.

53

www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

g. Leases

The Group as a lessee - lease payments for operating leases, where substantially all the risks and benefits remain 
with the lessor, are charged as expenses in the period in which they are incurred. Lease incentives under  
operating leases are recognised as a liability and amortised on a straight-line basis over the life of the lease term.

h. Cash and cash equivalents

Cash and cash equivalents in the consolidated statement of financial position comprise cash at bank and in hand 
and short-term deposits with an original maturity of three months or less that are readily convertible to known 
amounts of cash and which are subject to an insignificant risk of changes in value.

For the purposes of the consolidated statement of cash flows, cash and cash equivalents consist of cash and 
cash equivalents as defined above, net of outstanding bank overdrafts.

i. Trade and other receivables

Trade and other receivables are non-interest bearing financial assets with fixed or determinable payments that 
are not quoted on an active market. The balance is recognised and carried at original invoice amount net of any 
provision for doubtful debts.

A provision for doubtful debts is estimated based on analysis made by the Group regarding the collectability of the 
debt with reference to the counterparty’s current financial situation. Bad debts are written off when it is determined 
the debt is irrecoverable. These amounts have been included in other expenses.

j. Foreign currency transactions and balances

(i)  Functional and presentation currency
The functional currency of each group entity is measured using the currency of the primary consolidated environ-
ment in which the entity operates. The consolidated financial statements are presented in Australian dollars which 
is the Company’s functional and presentation currency.

(ii)  Transactions and balances
Transactions in foreign currencies are initially recorded in the functional currency by applying the exchange rates 
ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies are retrans-
lated at the rate of exchange ruling at the balance sheet date.

Non-monetary items that are measured in terms of historical cost in a foreign currency are translated using the 
exchange rate as at the date of the initial transaction. Non-monetary items measured at fair value in a foreign 
currency are translated using the exchange rates at the date when the fair value was determined.

(iii) Group Companies
The financial results and position of foreign operations whose functional currency is different from the Group’s 
presentation currency are translated as follows:
•  Assets and liabilities are translated at year end exchange rates prevailing at the reporting date.
• 
•  Retained earnings are translated at the exchange rates prevailing at the date of the transaction.

Income and expenses are translated at average exchange rates for the period.

On consolidation, assets and liabilities have been translated into Australian dollars at the closing rate at the 
reporting date. Income and expenses have been translated into the Group’s presentation currency at the average 
rate over the reporting period. The exchange differences are taken to other comprehensive income (OCI) in the 
consolidated statement of profit or loss and other comprehensive income.

k. Income tax

(i)  Current tax
Current income tax expense charged to the profit or loss is the tax payable on taxable income, calculated using 
applicable income tax rates enacted as at reporting date. Current tax liabilities are measured at the amounts 
expected to be paid to the relevant taxation authority.

54

MNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

(ii)  Deferred tax
Deferred taxes arise due to temporary timing differences between accounting and tax treatments of income and 
expenses. They are calculated at the tax rates expected to apply to the period when the asset is realised or the 
liability is settled.

Deferred tax assets relating to unused tax losses are recognised only to the extent that it is probable that future 
taxable profit will be available against which the benefits of the deferred tax asset can be utilised. Except for busi-
ness combinations, no deferred tax is recognised from the initial recognition of an asset or liability where there is 
no effect on accounting or taxable profit or loss.

Current tax assets and liabilities are offset where a legally enforceable right of set-off exists and it is intended that 
net settlement or simultaneous realisation and settlement of the respective asset and liability will occur.    

(iii) Tax consolidation
MNF Group Limited and its wholly-owned Australian subsidiaries are part of a tax consolidation group under  
Australian taxation law. MNF Group Limited is the head entity in the tax consolidation group. Tax expense,  
deferred tax liabilities and deferred tax assets arise from temporary differences of the members of the  
tax-consolidation group using the ‘separate taxpayer within group’ approach by reference to the carrying amounts 
in the separate financial statements of each entity and the tax values applying under tax consolidation. 

MNF Group Limited, as the head entity in the tax consolidated group, recognises the current tax liabilities and 
assets and deferred tax assets arising from unused tax losses and tax credits of all entities in Australia.

l. Goods and Services Tax (GST)

Revenues, expenses and assets are recognised net of the amount of GST, except where the amount of GST 
incurred is not recoverable from the Tax Office. In these circumstances the GST is recognised as part of the cost 
of acquisition of the asset or as part of an item of the expense. Receivables and payables in the statement of 
financial position are shown inclusive of GST.

Cash flows are presented in the statement of cash flows on a gross basis, except for the GST component of 
investing and financing activities, which are disclosed as operating cash flows.

m. Inventories

Costs of purchased inventory are determined after deducting rebates and discounts. Inventories are measured at 
the lower of cost and net realisable value. Cost of inventories are determined on a weighted average cost basis. 
Net realisable value is the estimated selling price in the ordinary course of business, less estimated costs of com-
pletion and the estimated costs necessary to make the sale. 

n. Property, plant and equipment

(i)  Carrying amount
Plant and equipment are measured on the cost basis. The carrying amount of plant and equipment is reviewed 
annually by directors to ensure it is not more than the recoverable amount from these assets. 

Subsequent costs are included in the asset’s carrying amount or recognised as a separate asset, as appropriate, 
only when it is probable that future economic benefits associated with the item will flow to the Group and the cost 
of the item can be measured reliably. All other repairs and maintenance are charged to the statement of profit or 
loss and other comprehensive income during the financial period in which they are incurred.

(ii)  Depreciation
The depreciable amount of all fixed assets is depreciated on a straight-line basis over the asset’s useful life to the 
consolidated group commencing from the time the asset is held ready for use. 

55

www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

The depreciation rates used for each class of depreciable assets are:

Furniture & fittings

Office equipment

Leasehold improvements

6 to 10 years

3 to 5 years

3 to 9 years

Network infrastructure and IT systems

2 to 10 years

The assets’ residual values and useful lives are reviewed, and adjusted if appropriate at the end of each reporting 
period.

Gains and losses on disposals are determined by comparing proceeds with the carrying amount. These gains and 
losses are included in the consolidated statement of profit or loss and other comprehensive income. When re-val-
ued assets are sold, amounts included in the revaluation surplus relating to that asset are transferred to retained 
earnings.

o. Financial instruments

Non-derivative financial assets and financial liabilities are recognised when the entity becomes a party to the con-
tractual provisions to the instrument. For financial assets, this is equivalent to the date that the company commits 
itself to either the purchase or sale of the asset (i.e. trade date accounting is adopted).

Financial instruments are initially measured at fair value plus transaction costs, except where the instrument is 
classified ‘at fair value through profit or loss’, in which case transaction costs are expensed to profit or loss imme-
diately.

(i) Loans and receivables
Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted 
in an active market and are subsequently measured at amortised cost.

Loans and receivables are included in current assets, except for those which are not expected to mature within 12 
months after the end of the reporting period (all other loans and receivables are classified as non-current assets).

(ii) Investments in subsidiaries held by the parent
Investments in subsidiaries held by the parent entity are recognised and subsequently measured at cost in the 
separate financial statements of the company, less any impairment.

(iii) Derivative financial instruments and hedge accounting
The group holds derivative financial instruments to hedge its foreign currency and interest rate risk exposures.  
Embedded derivatives are separated from the host contract and accounted for separately if certain criteria are 
met.

If the hedging instrument no longer meets the criteria for hedge accounting, expires or is sold, terminated or exer-
cised, or the designation is revoked, then the hedge accounting is discontinued prospectively. If the forecast trans-
action is no longer expected to occur, then the amount accumulated in reserves is reclassified to profit or loss.

Derivatives are initially recognised at fair value; any directly attributable transaction costs are recognised in profit 
or loss as incurred.

Cash flow hedges
When a derivative is designated as a cash flow hedging instrument, the effective portion of changes in the fair val-
ue of the derivative is recognised in other comprehensive income (OCI) and accumulated in the hedging reserve. 
Any ineffective portion of changes in the fair value of the derivative is recognised immediately in profit or loss.

The amount accumulated in equity is retained in OCI and reclassified to profit or loss in the same period or peri-
ods during which the hedged item affects profit or loss.

56

MNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

Fair value hedges
When a derivative is designated as a fair value hedging instrument, the hedged item is re-measured to take into 
account the gain or loss attributable to the hedged risk, with the gains or losses arising recognised in profit or loss. 
This offsets the gain or loss arising on the hedging instrument which is measured at fair value through profit or 
loss. Changes in fair value of the derivative instrument are recognised in profit or loss.

p. Intangible assets and goodwill (impairment testing)

At the end of each reporting period, the Group assesses whether there is any indication that an asset may be 
impaired. The assessment will include the consideration of external and internal sources of information including 
dividends received from subsidiaries, associates or jointly controlled entities deemed to be out of pre-acquisition 
profits. If such an indication exists, an impairment test is carried out on the asset by comparing the recoverable 
amount of the asset, being the higher of the asset’s fair value less costs to sell and value in use, to the asset’s 
carrying value. Any excess of the asset’s carrying value over its recoverable amount is expensed to the statement 
of profit or loss and other comprehensive income.

Where it is not possible to estimate the recoverable amount of an individual asset, the Group estimates the recov-
erable amount of the cash-generating unit to which the asset belongs.

Recognition and measurement:

Goodwill

Brands

Research and 
development

Goodwill arising on the acquisition of subsidiaries is measured at cost less accumulated  
impairment losses. Goodwill assets are not subject to amortisation and are tested for  
impairment on an annual basis, or whenever an indication of impairment exists. 

Brands identified on acquisitions are measured and recorded at valuation less accumulated 
impairment losses. Brands are not subject to amortisation and are tested for impairment on an 
annual basis, or whenever an indication of impairment exists.

Expenditure on research is recognised in profit or loss as incurred.
Development expenditure is capitalised only if the expenditure can be measured reliably, the 
product or process is technically and commercially feasible, future economic benefits are 
probable and the Group intends to and has sufficient resources to complete development and 
to use or sell the asset. Otherwise, it is recognised in profit or loss as incurred. Subsequent to 
initial recognition, development expenditure is measured at cost less accumulated amortisa-
tion and any accumulated impairment losses.

Other intangible 
assets

Other intangible assets, including customer contracts, patents and trademarks and software 
acquired by the Group that have finite lives are measured at cost less accumulated  
amortisation and any accumulated impairment losses.

Amortisation
Amortisation is calculated to write off the cost of intangible assets less their residual values using the straight-line 
method over their estimated useful life, and is generally recognised in profit or loss. Goodwill is not amortised.

The estimate useful life of intangibles is as follows:

Patents and trademarks

5 to 20 years

Software and software development costs

5 to 10 years

Customer relationships

3 to 10 years

Amortisation methods, useful lives and residual values are reviewed at each reporting date and adjusted if  
appropriate.

57

www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

q. Trade and other payables

Trade and other payables represent the liability outstanding at the end of the reporting period for goods and 
services received by the Group during the reporting period which remains unpaid. The balance is recognised as a 
current liability with the amount being normally paid within 30 days of recognition of the liability.

r. Provisions

Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past 
event, for which it is probable that an outflow of resources embodying economic benefits will be required to settle 
the obligation and a reliable estimate can be made of the amount of the obligation. 

When the Group expects some or all of a provision to be reimbursed, for example under an insurance contract, 
the reimbursement is recognised as a separate asset but only when the reimbursement is virtually certain. The 
expense relating to any provision is presented in the consolidated statement of profit or loss and other compre-
hensive income net of any reimbursement. 

Provisions are measured at the present value of management’s best estimate of the expenditure required to 
settle the present obligation at the statement of financial position date. If the effect of the time value of money is 
material, provisions are discounted using a current pre-tax rate that reflects the time value of money and the risks 
specific to the liability.

s. Employee leave benefits

Provision is made for the Group’s liability for employee benefits arising from services rendered by employees 
to balance date. Employee benefits that are expected to be settled within one year have been measured at the 
amounts expected to be paid when the liability is settled. Employee benefits payable later than one year have 
been measured at the present value of the estimated future cash outflows to be made for those benefits. In deter-
mining the liability, consideration is given to employee wages increases and the probability that the employee may 
satisfy vesting requirements. Those cash outflows are discounted using market yields on national government 
bonds with terms to maturity that match the expected timing of cash flows.

t. Contributed capital

Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares or op-
tions are shown in equity as a deduction, net of tax, from the proceeds.

u. Earnings per share

Basic earnings per share is determined as net profit/(loss) attributable to members of the group, adjusted to 
exclude any costs of servicing equity (other than dividends), divided by the weighted average number of ordinary 
shares.

Diluted earnings per share include options outstanding that will have the potential to convert to ordinary shares 
and dilute the basic earnings per share.

v. De-recognition of financial assets and financial liabilities

Financial assets are de-recognised where the contractual rights to receipt of cash flows expires or the asset is 
transferred to another party whereby the entity no longer has any significant continuing involvement in the risks 
and benefits associated with the asset. Financial liabilities are de-recognised where the related obligations are 
either discharged, cancelled or expired. The difference between the carrying value of the financial liability extin-
guished or transferred to another party and the fair value of consideration paid, including the transfer of non-cash 
assets or liabilities assumed, is recognised in profit or loss.

w. Share-based payment transactions

The Group provides benefits to its employees and directors (including KMPs) in the form of share-based pay-
ments, whereby employees render services in exchange for shares or rights over shares (equity-settled transac-
tions).  

58

MNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

The cost of these equity-settled transactions with employees and directors is measured by reference to the fair 
value of the equity instruments at the date at which they are granted. The fair value is determined by an external 
valuer using the Black-Scholes model.

The cost of equity-settled transactions is recognised, together with a corresponding increase in equity, over the 
period in which the performance and/or service conditions are fulfilled (the vesting period), ending on the date on 
which the relevant employees and directors become fully entitled to the award (the vesting date).

At each subsequent reporting date until vesting, the cumulative charge to the consolidated statement of profit or 
loss and other comprehensive income is the product of:

(i)

(ii)

the grant date fair value of the award; 

the current best estimate of the number of awards that will vest, taking into account such factors as the 
likelihood of employee turnover during the vesting period and the likelihood of non-market performance 
conditions being met; and

(iii)

the expired portion of the vesting period.

The charge to the consolidated statement of profit or loss and other comprehensive income for the period is the 
cumulative amount as calculated above less the amounts already charged in previous periods. There is a corre-
sponding credit to equity.

59

www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

3. Operating segments

The Group operates in three segments, which are based on internal management reporting that is used by 
the executive management team (chief operating decision makers) in assessing performance and allocating 
resources.

(i) The Australian domestic retail segment, which consists of:

•  The core MyNetFone brand, services Residential, SMB (Small to Medium Business), Enterprise and 

Government customers in Australia

•  The Conference Call International Pty Limited (CCI) brand, offers complete, end-to-end audio and web 

conferencing solutions for SMBs and

•  Other brands of the Group, marketed under Connexus, Callstream, Pennytel and theBuzz
•  Key products in this segment include: 

o  VoIP, Internet, Virtual PBX and SIP trunking 
o  Conferencing, toll free numbers and number porting

(ii) The Australia/New Zealand domestic wholesale segment, which includes:

•  The core Symbio and iBoss brands aimed at servicing wholesale customers based in Australia and New 

Zealand.

•  Key products in this segment include: 

o  Call termination, pre-select, SIP trunking, inbound numbers, virtual numbers and porting 
o  Wholesale aggregation, data enablement and MVNO

•  Other brands in this segment include Telcoinabox and iVox providing end to end white labelled 

telecommunications wholesale solutions to Retail Service Providers who predominantly service small to 
medium sized businesses. 
o  Key products include: Fixed wire, mobile, data services and hosted voice

(iii) The global wholesale segment, which is made up of:

•  The TNZI Brand which services the global wholesale market within the Group, and 
•  The TollShield and OpenCA brand, which aims to prevent toll fraud.
•  Key products in this segment include: 

o  Voice carriage and International Toll Free Services (ITFS) 
o  Toll Fraud prevention 
o  Class 4 Softswitch and billing services

The accounting policies used by the Group in reporting segment information internally are the same as those 
contained in Note 2 to the 2019 Financial Statements.

Australian  
Domestic Retail

Australia/New 
Zealand Domestic 
Wholesale

Global  
Wholesale

Total

$’000

$’000

$’000

$’000

2019

External revenue

Inter-segment revenue

Segment revenue

Segment margin

2018

External revenue

Inter-segment revenue

Segment revenue

Segment margin

60

36,414

-

36,414

22,006

35,382

-

35,382

22,968

67,851

10,081

77,932

33,414

33,758

4,565

38,323

17,703

111,322

4,671

115,993

27,047

151,588

4,942

156,530

28,374

215,587

14,752

230,339

82,467

220,728

9,507

230,235

69,045

MNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

For the year ended 30 June

4. Revenue and expenses

a. Revenue and other income

2019

$’000

2018

$’000

Rendering of services and sale of goods

215,587 

220,728 

Interest on bank deposits

Bargain purchase gain on acquisition (note 23)

Other income

130 

1,317

1,061

2,508

576 

-

552 

1,128 

Disaggregation of revenue from contracts with customers

Adoption of ASSB 15 does not affect 2018 comparative revenue figures.
The disaggregation of the Group’s revenue is set out below:

2019

Revenue type

Revenue 
recognition

Australian Domestic 
Retail $’000

Aust/ NZ Domestic 
Wholesale $’000

Global Wholesale
$’000

TOTAL

External revenue

Over time

36,414

Inter-segment 
revenue

Over time

-

67,851

10,081

111,322

215,587

4,671

14,752

Total

2018

36,414

77,932

115,993

230,339

Revenue type

Revenue 
recognition

Australian Domestic 
Retail $’000

Aust/ NZ Domestic 
Wholesale $’000

Global Wholesale
$’000

TOTAL

External revenue

Over time

35,382

Over time

-

33,758

4,565

151,588

220,728

4,942

9,507

35,382

38,323

156,530

230,235

Inter-segment 
revenue

Total

Disaggregation of revenue is presented in line with the Operating Segment reporting as included in Note 3. 
External revenue above represents revenue from contracts with customers, inter-segment revenue represents 
inter-company transactions (inter-company revenue is eliminated in the revenue figure included in the consolidat-
ed statement of profit or loss).   

Revenue generated from contracts with customers give rise to contract assets. This arises when performance 
obligations are satisfied not through the passing of time. Across all segments, services are invoiced on a monthly 
basis, with payment terms between 14 - 30 days. All contract assets are disclosed under Note 7. Contract liabili-
ties identify receipts received in advance of satisfaction of performance obligations within contracts with custom-
ers. Contract liabilities are disclosed under Note 12.

61

www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

For the year ended 30 June

2019

$’000

2018

$’000

31, 841 

3,678 

420 

3,050 

38,989 

5,597

3,376

8,973

1,744 

4,397 

3,790 

3,321

695 

603 

447 

388 

4,193

19,578

- 

1,874

1,829 

26,857 

2,447 

396 

2,013 

31,713 

4,313 

1,997 

6,310 

1,760 

2,898 

2,195 

866

464 

435 

219 

404 

4,624

13,865 

508 

762 

1,270 

b. Employee benefits expense

Wages and salaries

Superannuation

Share based payments expense

Other employee benefits expense

c. Depreciation and amortisation

Depreciation of fixed assets

Amortisation of intangible assets

d. Other expenses

Marketing 

Property 

Technology & support 

Business process outsourcing

Distribution

Tax and audit

Legal & consulting

Bank and transaction costs

Other administrative expenses

e. Financing costs

Finance charges related to hedge instrument

Finance charges payable on bank loan

62

MNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

For the year ended 30 June

5. Income tax

a. Income tax expense
The major components of income tax expense are as follows:

Current tax

Adjustment in respect of prior year tax

Origination and reversal of temporary differences

2019

$’000

2018

$’000

2,878 

(210)

326 

2,994 

5,361 

(564)

97 

4,894 

b. Reconciliation between tax expense and the accounting profit

Profit before income tax

14,393 

16,753 

At the Group’s statutory rate of 30% (2018: 30%)

4,318 

5,026 

Tax incentives

Effect of tax rates in foreign jurisdictions

Non-temporary differences

Adjustment in respect of prior year

(1,541)

128 

299 

(210)

2,994 

(289)

(124)

845 

(564)

4,894 

Effective income tax rate

21%

29%

c. Deferred tax asset

Relating to temporary differences 

d. Deferred tax liability

Relating to temporary differences

2,052 

2,052 

3,143 

3,143 

1,040 

1,040 

1,349 

1,349 

e. The Group and its wholly-owned Australian entities are members of a tax consolidated group. Transactions 
within the tax consolidated group have been eliminated in full on consolidation. The Australian tax consolidated 
group is treated as a single entity for income tax purposes.

63

www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

For the year ended 30 June

6. Operating cash flows reconciliation

a. Cash and cash equivalents 

Cash at bank and on hand

2019

$’000

2018

$’000

15,481 

18,870 

b. Reconciliation of net profit after tax to net cash flows from/(used for) operating activities

Profit for the year

Adjustments for:

Depreciation and amortisation

Share based payments expense

Gain on acquisition

Tax expense

Changes in assets and liabilities, net of the effects of acquisitions:

Change in trade and other receivables

Change in inventories

Change in trade and other payables

Change in other financial assets

Change in deferred revenue

Change in provisions and employee benefits

Cash from/(used for) operating activities

Tax paid

Net cash flows from/(used for) operating activities

7. Trade and other receivables

Trade receivables 

Doubtful debts provision

Other receivables

11,399 

11,859 

8,973 

420 

(1,317)

2,994 

10,344

(850)

(21,188)

-

(923)

1,332 

11,184

(5,663)

5,521

37,499 

(1,508)

6,039 

42,030

6,310 

396 

-

4,894 

1,047 

19 

(36,018)

(591)

152 

235 

(11,697)

(4,599)

(16,296)

30,671 

(1,010)

3,789 

33,450 

Trade receivables balance is mostly made up of contractual agreements with customers. Generally, the terms and 
conditions of these contracts require settlement between 14 to 30 days from the date of invoice.

Allowance for doubtful debts
The Group applies professional judgement to estimate the allowance for doubtful debts for our trade receivables. 
Assessment is based on historical trends and management’s assessment of general economic conditions. Credit 
risks, insolvency risk and incapacity to pay a legally recoverable debt are taken into consideration when applying 
this allowance.

64

MNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

8. Property, plant and equipment

Office 

Leasehold 

Network 

furniture & 

improvements

infrastructure 

equipment

& equipment

Work in  

progress

Total

$’000

$’000

$’000

$’000

$’000

a.  Reconciliation of carrying amount 

Cost:

At 1 July 2017

Additions

Disposals

       3,196 

             1,559 

         24,876 

      3,399 

 33,030 

            965 

            3,100 

           4,702 

            88 

     8,855 

             (5)

                     -   

            (113)

               -   

    (118)

Transfers from work in progress

                 -   

                402 

           2,997 

    (3,399)

            -   

Effect of movement in exchange rates

                9 

                 14 

               169 

               -   

        192 

At 30 June 2018

       4,165 

            5,075 

         32,631 

            88 

  41,959 

       4,165 

            5,075 

         32,631 

            88 

  41,959 

At 1 July 2018

Acquisitions

Additions

Disposals

Transfers from work in progress

Effect of movement in exchange rates

2,883

698

(66)

-

16

3

331

(956)

-

19

3,741

6,677

(14)

2,303

592

2,211

51

-

(2,303)

4

51 

8,838

7,757

(1,036)

-

631

58,149

At 30 June 2019

       7,696

4,472 

45,930

Accumulated depreciation:

At 1 July 2017

     (1,524)

            (869)

      (11,974)

  -  

(14,367)

Depreciation expense

        (529)

            (639)

         (3,145)

                -   

 (4,313)

Disposals

               1 

                    -   

                 84 

               -   

          85 

Effect of movement in exchange rates

             (6)

                 (6)

            (208)

              -   

     (220)

At 30 June 2018

     (2,058)

         (1,514)

      (15,243)

              -   

(18,815)

At 1 July 2018

Acquisitions

Depreciation expense

Disposals

Effect of movement in exchange rates

     (2,058)

         (1,514)

      (15,243)

              -   

(18,815)

(2,056)

(920)

59

(9)

(2)

(603)

990

(12)

(1,622)

(4,074)

14

(323)

-

-

-

-

(3,680)            

(5,597)

1,063

(344)

At 30 June 2019

     (4,984)

         (1,141)

(21,248)

              -   

(27,373)

Net Book Value:

At 30 June 2018

At 30 June 2019

       2,107 

            3,561 

         17,388 

           88 

  23,144 

2,712

3,331

24,682

51

30,776

b. Disposals
Asset disposals relate to equipment that is fully written down to net book value $Nil and is no longer in use. There 
was no material impact to the profit or loss account in relation to these disposals.

65

www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

For the year ended 30 June

2019

$’000

2018

$’000

9. Trade and other payables

Trade payables

Other creditors and accruals

Security deposits held

10. Loans and borrowings

Current liabilities

Secured bank loan

Non-current liabilities

Secured bank loan

18,434 

13,318

406 

32,158

10,264 

19,797 

59 

30,120 

-

2,500 

55,600 

55,600 

8,190 

10,690 

The Group’s finance facilities consist of a $60.0m (2018: $27.0m) revolving credit facility and a $3.0m (2018: 
$2.1m) revolving multi-option credit facility.

In December 2018 the Group increased its existing finance facility by $28.0m to fund the acquisition of  the 
Wholesale and Enablement Business from Inabox Group Limited. The Group subsequently refinanced its facilities 
across two lenders in May 2019.

A total of $45.0m of the facilities has a maturity date of 16 May 2022 and $15.0m has a maturity date of 16 May 
2024. The facilities are interest only, there are no compulsory principal repayments.

$2.5m (2018: $1.8m) of the revolving multi-option credit facility has been utilised for bank guarantees for property 
leases and supplier securities as required.

Facilities are secured by a fixed and floating charge over the assets of the Group.  Interest rates payable under 
the bank facilities are based on BBSY rates plus a variable margin based on the net leverage ratio of the Group 
(calculated quarterly). For more information about the Group’s exposure to interest rate and foreign currency risk, 
see Note 27.

66

MNF Group Limited | ABN 37 118 699 853 and controlled entities 
 
 
Notes to the consolidated financial statements

For the year ended 30 June

11. Financial instruments

Non-current liabilities

Interest rate swap contract - cash flow hedge

2019

$’000

2018

$’000

628 

628 

80 

80 

Interest rate swap contract - cash flow hedge
The Group’s bank facility is a variable interest rate facility. It is the Group’s policy to protect a portion of the bank 
facility from exposure to fluctuations in interest rates. On 23 April 2015, the Group entered into an interest rate 
swap agreement (which was rolled into a new contract in April 2019) to protect the loan facility from exposure 
to increasing interest rates. A hedge relationship was designated on this date. Under this interest rate swap, the 
Group is obliged to receive interest at a variable rate and pay interest starting April 2019 at a fixed rate of 1.385% 
(2018: 2.85%) per annum. The swap covers 54.0% (2018: 88.3%) of the floating rate exposure under the Facility.

The contract requires settlement of the net interest receivable or payable each 90 days which coincides with the 
dates on which interest is payable on the underlying facility making it highly effective.

The gain or loss from remeasuring the hedging instrument at fair value is recognised in other comprehensive 
income and deferred in equity in the hedge reserve. It is reclassified into profit or loss when the hedged interest 
expense is recognised.

67

www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

For the year ended 30 June

12. Customer deposits

Pre-paid accounts

2019

$’000

2018

$’000

1,494 

1,763 

Customer deposits mostly relates to cash received in advance from customers with respect to pre-paid VoIP 
accounts. The balance represents the unused call credits as at balance date.

13. Provisions

As at 1 July 2018

Arising from acquisition

Arising during the year

Utilised during the year

As at 30 June 2019

Current

Non-current

Annual leave

Long service 
leave

Makegood  
provision

Total

$’000

$’000

$’000

$’000

1,708 

632 

2,983

(2,664)

2,659

2,659

-

974 

464 

132 

(177)

1,393

1,138

255 

995 

-

178 

(192)

981

-

981 

3,677 

1,096 

3,293 

(3,033)

5,033

3,797

1,236

A provision has been recognised for employee entitlements relating to long service leave. In calculating the 
present value of future cash flows in respect of long service leave, the probability of long service leave being 
taken is based on historical data. The measurement and recognition criteria relating to employee benefits have 
been included in Note 2.

68

MNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

For the year ended 30 June

14. Issued capital

a. Ordinary shares

Issued capital

2019

$’000

2018

$’000

51,125

50,221

2019

2018

Movements in ordinary 
shares on issue:

Number of 
shares

$’000

Number of 
shares

$’000

At 1 July

73,117,908 

50,221 

72,778,264 

49,000 

Exercise of share options (i)

Issued from DRP participation (ii)

Issued from SPP participation (iii)

86,000 

140,738 

65,669 

-

618 

286 

89,250 

-

250,394 

1,221 

-

-

At 30 June

73,410,315 

51,125 

73,117,908 

50,221 

(i)  In 2019, 86,000 options were exercised with an exercise price of $Nil (2018: 89,250 options).
(ii) Shares issued as a result of participation in the MNF Group dividend reinvestment plan (at an issue price of    
     $4.63 and $3.81, 2018: $4.73 and $5.07).
(iii) Shares issued as a result of participation in the MNF Group Share Purchase Plan at a price of $4.40.

Share capital movements above are presented net of transaction costs.

Ordinary shares have the right to receive dividends as declared and in the event of winding up the Company, to 
participate in the proceeds from the sale of all surplus assets in proportion to the number of and amounts paid up 
on shares held. Ordinary shares entitle their holder to one vote, either in person or by proxy, at a meeting of the 
Company.

b. Share options

Movements in share options on issue:

Number

WAEP $

Number

WAEP $

2019

2018

Outstanding at 1 July

Granted during the year

Exercised during the year

Expired during the year

Outstanding at 30 June

Exercisable 

800,000 

360,000 

(86,000)

(4,000)

1,070,000 

1,070,000 

5.54

890,000 

4.98 

-

-

-

4.14 

4.14

-

(89,250)

(750)

800,000 

800,000 

-

-

-

5.54

5.54 

The outstanding options balance as at 30 June 2019, issued under the share-based payment option scheme to 
directors and executives is represented by 620,000 options with an exercise price of $7.15 each and an expiry 
date of 30 June 2021. 90,000 options were issued to employees with an exercise price of $Nil and expiry date of 
30 June 2020. Three tranches of options at 120,000 each were issued to employees with an exercise price of $Nil 
with expiry dates of 30 June 2020, 30 June 2021 and 30 June 2022 respectively.

69

www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entities 
 
 
 
 
 
 
 
Notes to the consolidated financial statements

For the year ended 30 June

15. Share-based payments

Outstanding options

Employee option plan

Options granted to directors

Total

a.     Employee option plan (EOP)

2019

Number

2018

Number

620,000 

450,000 

1,070,000 

350,000 

450,000 

800,000 

The Board may issue options under the EOP to any employee of the Group, including executive directors and 
non-executive directors. Options will be issued free of charge, unless the Board determines otherwise. Each 
option is to subscribe for one share and when issued, the shares will rank equally with other shares. Unless the 
terms on which an option was offered specify otherwise, an option may be exercised at any time after one year 
from the date it is granted, provided the employee is still employed by the company.

An option may also be exercised in special circumstances, that is, at any time within six months after the 
employee’s death, total and permanent disablement, or retrenchment. An option lapses upon the termination of 
the employee’s employment by the company and, unless the terms of the offer of the option specify otherwise, 
lapses three years after the date upon which it was granted.

The maximum number of options on issue under the EOP must not at any time exceed 5% of the total number of 
shares on issue at that time.

b.    Share options granted to directors

450,000 options were granted to directors in the prior year. The following table illustrates the number and 
weighted average exercise prices (WAEP) of movements of share options held by directors during the year:

2019

2018

Number

WAEP $

Number

WAEP $

Outstanding as at 1 July

450,000 

7.15 

450,000 

7.15 

Granted during the year

Exercised during the year

-

-

-

-

-

-

-

-

Outstanding as at 30 June

450,000 

7.15 

450,000 

7.15 

70

MNF Group Limited | ABN 37 118 699 853 and controlled entities 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements

16. Commitments and contingencies

Operating lease commitments 
Operating leases relate to premises with lease terms remaining between one and eight years. The Group entity 
does not have an option to purchase the leased assets at the expiry of the lease terms. The operating leases 
generally contain escalation clauses, which are fixed increases between three and four percent per annum.

In the current year, the existing Sydney office leases were extended by a further 2 years and 7 months term.

Future minimum lease payments under non-cancellable operating leases not recorded in the financial statements 
as at 30 June 2019 are as follows:

Within one year 

After one year, not more than five years

More than five years

2019

$’000

2018

$’000

3,570

13,755

8,447

25,772

2,447

9,232

2,305

13,984

Commitments 
There were no commitments as at 30 June 2019.  At 30 June 2019, the Group had no commitments relating to the 
fit-out of leasehold properties. 

Guarantees 
There were no new guarantees as at 30 June 2019. The Company has a guarantee to Telstra Corporation 
Limited. This guarantee covers all primary obligations including any debts of its wholly owned subsidiaries. It does 
not impose any greater liability of the Company than is already in place for the subsidiaries collectively.

17. Events after reporting date

Dividends 
The dividend as recommended by the Board will be paid subsequent to the balance date.

There are no other events after reporting date.

18. Auditor’s remuneration

The auditor of the Group is MNSA Pty Ltd Chartered Accountants.

2019

$’000

2018

$’000

Auditors of the Group

Amounts received or due and receivable by MNSA Pty Ltd Chartered Accountants for:

Audit and review of the annual report of the entity

Other Auditors

Audit and review of financial statements

377

49

426

308

89

397

71

www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entities 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements

19. Director and executive disclosures

a. Details of Key Management Personnel (KMP)

Personnel

Mr Terry Cuthbertson

Mr Michael Boorne

Mr Andy Fung

Mr Rene Sugo

Mr Matthew Gepp

Ms Catherine Ly

b. Compensation of KMPs

Position

Chairman and non-executive director

Non-executive director

Non-executive director

Director & Chief Executive Officer

Chief Financial Officer

Company Secretary

The Group has applied the exemption under Corporations Amendments Regulation 2006 No 4 which exempts 
listed companies from providing remuneration disclosures in relation to their key management personnel in their 
annual financial reports as required by AASB 124 Related Party Disclosures. These disclosures are provided in 
the directors’ report designated as audited.

c. Shareholdings of KMPs

Year

Balance at the  
beginning of period

Acquired/ (disposed) 
during the year

Options  
exercised

Balance at end  
of period

Directors

Other KMPs

2019

2018

2019

2018

27,679,270

79,795

28,852,993 

(1,173,723)

    338,676

340,926 

2,599

(9,750)

-

-

7,500

7,500 

27,759,065 

27,679,270 

    348,775 

    338,676 

The above shareholdings are held directly and indirectly through controlled entities.

d.    Share options of KMPs

Year

Balance at the  
beginning of period

Granted

Options  
exercised

Balance at end 
of period

Directors

Other KMPs

2019

2018

2019

2018

450,000 

450,000 

85,000 

92,500 

-

-

-

-

-

-

(7,500)

(7,500)

    450,000 

    450,000 

77,500

     85,000 

72

MNF Group Limited | ABN 37 118 699 853 and controlled entities 
 
 
 
Notes to the consolidated financial statements

20. Controlled entities

The consolidated financial statements include the financial statements of MNF Group Limited and the subsidiaries 
listed in the following table:

Name

Country of incorporation

Ownership interest

2019

2018

My Net Fone Australia Pty Limited

Symbio Networks Pty Limited

Symbio Wholesale Pty Limited

Internex Australia Pty Limited 

Pennytel Australia Pty Limited 

Mobile Enablement Australia Pty Limited (i)

Symbio Wholesale (Singapore) Pte Limited

TNZI International Pty Limited

TNZI USA LLC

TNZI New Zealand Limited

TNZI Australia Pty Limited

TNZI UK Limited

TNZI Singapore Pte Limited

Symbio Wholesale NZ Pty Limited

Conference Call International Pty Limited

Express Virtual Meetings Pty Limited

Eureka Teleconferencing Pty Limited

Conference Call Asia Pty Limited

Ozlink Conferencing Pty Limited

Superinternet (S) Pte Limited (ii)

Superinternet Access Pte Limited (ii)

Telcoinabox Operations Pty Limited (iii)

IVox Pty Limited (iii)

Neural Networks Pty Limited (iii)

Symmetry Networks Pty Limited (iii)

Mobile Service Solutions Pty Limited (iii)

Australia

Australia

Australia

Australia

Australia

Australia

Singapore

Australia

USA

New Zealand

Australia

United Kingdom

Singapore

New Zealand

Australia

Australia

Australia

Australia

Australia

Singapore

Singapore

Australia

Australia

Australia

Australia

Australia

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

-

-

-

-

-

-

-

(i)   On 19 June 2019, Numbering Services Australia Pty Limited applied for voluntary de-registration.

(ii)  On 6 July 2018, MNF Group completed the acquisition of Superinternet (S) Pte Limited and its subsidiary Superinternet  

      Access Pte Limited.

(iii) On 12 December 2018, MNF Group completed the purchase of the Wholesale and Enablement Business of Inabox Group  

      Limited.

73

www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

21.     Goodwill and other intangibles.

Goodwill

Brands

Customer  
contracts

Software  
development 
costs

Software, 
and other 
assets#

Total

Cost

$’000

$’000

$’000

$’000

$’000

$’000

Balance at 1 July 2017

30,789 

4,823 

2,933 

1,429 

11,476 

51,450 

Additions

-

-

-

2,350 

704 

3,054 

Balance at 1 July 2018

30,789 

4,823 

2,933 

3,779 

12,180 

54,504 

-

8,283

74 

8,357

Additions

Acquisition of TIAB

-

15,493

-

596

Balance at 30 June 2019

46,282

5,419

Accumulated Amortisation

Balance at 1 July 2017

                -   

                -   

Amortisation

-

-

5,518

8,451

(771)

(587)

Balance at 1 July 2018

                -   

                -   

(1,358)

Amortisation

-

-

(971)

Balance at 30 June 2019

                -   

                -   

(2,329)

Net Book Value

-

14,444

36,501

12,062

26,698

98,912

(192)

(235)

(427)

(378)

(805)

(2,790)

(3,753)

(1,175)

(1,997)

(3,965)

(5,750)

(2,028)

(3,377)

(5,993)

(9,127)

At 30 June 2018

30,789 

4,823 

1,575 

3,352 

8,215 

48,754 

At 30 June 2019

46,282

5,419

6,122

11,257

20,705

89,785

#  Acquired externally or purchased as part of a business combination

74

MNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

22. Impairment testing

For the purpose of undertaking impairment testing, MNF Group Limited identifies cash generating units (CGUs). 
CGUs are determined according to the smallest group of assets that generates cash flows that are separately 
identifiable.

The carrying amount of goodwill broken out into CGUs is detailed below:

For the year ended 30 June

CGUs

Australia/New Zealand Domestic Wholesale

Australian domestic retail

Global Wholesale

Total goodwill

2019

$’000

2018

$’000

21,579

19,327

5,376

46,282

6,086

19,327

5,376

30,789

Goodwill assets are not subject to amortisation and are tested for impairment on an annual basis, or whenever an 
indication of impairment exists. 

The Goodwill (and other intangible assets) that were recognised on the acquisition of the Wholesale and 
Enablement Business from Inabox Group Limited were independently valued during the year. This valuation has 
been relied upon for the purposes of determining that the goodwill on acquisition is not impaired. 

The recoverable amount of the cash generating units has been determined based on value-in-use calculations 
using cash flow projections based on five-year financial forecasts and assumptions that represent management’s 
best estimate of the range of business and economic conditions at the time. Calculations are reviewed and 
approved by the Board of Directors.

Value-in-use represents the present value of the future net cash flow arising from the assets continued use 
and subsequent disposal. Any reduction in the carrying value is recognised as an expense in the consolidated 
statement of profit or loss and other comprehensive income in the reporting period in which the impairment loss is 
incurred.

In determining value in use, management apply their best judgement in establishing forecasts of future operating 
performance, as well as a selection of growth rates, terminal rates and discount rates. These judgements are 
applied based on management’s understanding of historical information and expectation of future performance.

Management consider that, as the domestic wholesale, domestic retail and global wholesale CGUs operate 
in the Telecommunications Industry in Australia servicing the same markets, the risks specific to each unit are 
comparable and therefore a discount rate of 9.9% (2018: 10.5%) is applicable to all domestic CGUs. The  
long-term growth rate used to extrapolate the cash flows beyond five years (the Terminal Value) for each CGU is 
2.5% (2018: 2.5%). The International CGU has been assessed using a discount rate of 14.0% (2018: 14.0%) and 
a Terminal Value of 2.0% (2018: 2.0%)

Based on the results of the tests undertaken no impairment losses were recognised in relation to goodwill.

75

www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entities 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements

23. Business combinations

SuperInternet Group

On 21 June 2018, MNF Group Limited announced the purchase of Superinternet (S) Pte Ltd and its subsidiary, 
Superinternet Access Pte Ltd for SGD $2.0m. The acquisition completed on 6 July 2018.

SuperInternet has a fully interconnected voice network infrastructure in Singapore.

The acquisition of SuperInternet has been recognised in the accounts as follows:

Purchase consideration paid

1,993

1,993

2019 Consolidated provisional

2019 Consolidated final

$’000

$’000

Less cash acquired

Net cash paid

Less fair value of identifiable net assets

Bargain purchase

Identifiable net assets acquired:

Trade receivables

Doubtful debts provision

Other debtors

Deferred tax asset

Fixed Assets

Accumulated Depreciation

Trade creditors

Other creditors 

Fair value of identifiable net assets

                (43) 

                (43) 

1,950

           (1,950) 

-

1,950

(3,267)

(1,317)

                 277 

                277 

                (30) 

                (30) 

                 224 

                224 

                 418 

                418 

             3,081 

              (569) 

              (564) 

              (887) 

1,950

4,398

             (569) 

             (564) 

             (887) 

3,267

The fair value of the acquired fixed assets has been independently valued and the above accounting reflects the 
final purchase price allocation adopted by the Directors.

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MNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

23. Business combinations (continued)

Wholesale and Enablement business from Inabox Group

On 8 October 2018, The Company announced the purchase of the Wholesale and Enablement business of Inabox 
Group for $34.5m. In June 2019, Inabox Group settled a dispute raised by the Company and as result released 
$500,000 from escrow account to the Company. This amount has reduced the purchase price to $34.0m. 

The acquisition included Telcoinabox Operations Pty Ltd, Ivox Pty Ltd, Neural Networks Pty Ltd, Symmetry 
Networks Pty Ltd and Mobile Service Solutions Pty Ltd. The acquisition completed on 12 December 2018 with 
effective date 1 December 2018.

The Inabox Group performs a leading role in the Australian wholesale telecommunications market and brings 
considerable volume and scale to the MNF Group.

Goodwill arising from the acquisition has been recognised as follows:

2019 Consolidated provisional

2019 Consolidated final

$’000

$’000

Purchase consideration paid

34,470

33,970

Less cash acquired

Net cash paid 

               (200) 

              (200) 

34,270

33,770

Less fair value of identifiable net assets

         (18,346) 

         (18,277) 

Goodwill

15,924

15,493

Identifiable net assets acquired:

Trade receivables

Doubtful debts provision

Other debtors

Deferred tax asset

Fixed assets

Accumulated depreciation

Customer contracts

Brand names

Software

Deferred tax liability

Trade creditors

Other creditors 

Provisions

Customer deposits

              6,691 

              6,691 

           (1,073) 

           (1,455) 

              1,644 

              1,510 

                 370 

                 828 

              4,528 

              4,440 

           (3,165) 

           (3,079) 

              3,000 

              5,518 

              2,000 

                 596 

            15,000 

           14,444 

           (1,500) 

           (1,834) 

           (5,359) 

           (5,304) 

           (2,249) 

           (2,236) 

           (1,123) 

           (1,124) 

               (418) 

              (718) 

Fair value of identifiable net assets

18,346

18,277

The fair value of the acquired intangible assets (brand name, customer bases and software assets) has been 
independently valued and the above accounting reflects the final purchase price allocation adopted by the 
Directors.

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www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entitiesNotes to the consolidated financial statements

24. Earnings per share

Earnings and weighted average number of ordinary shares used in calculating basic and diluted earnings per 
share are:

2019

$’000

2019

$’000

2018

$’000

11,399

11,859

2018

$’000

73,316 

72,974 

1,070 

800 

74,386 

73,774

Net profit attributable to ordinary equity holders of the 
Company

Weighted average number of shares:

Weighted average number of ordinary shares for basic earnings 
per share

Add effect of dilution:
-          Share options

Weighted average number of ordinary shares for diluted 
earnings per share

25. Dividends paid and proposed

Recognised amounts:

Cents per share

$’000

Date of payment

2018 fully franked final dividend declared and paid

2019 fully franked interim dividend declared and paid

4.05 

2.10

2,964

1,541

4-Oct-18

5-Apr-19

Unrecognised amounts:

2019 fully franked final dividend declared (i)

4.00

2,936

3-Oct-19

(i)    The final dividend was declared on 27 August 2019. The amount has not been recognised as a liability in the 
2019 financial year and will be brought to account in the 2020 financial year. 

The proposed payment date of the 2019 final dividend is 3 October 2019.

The amount of franking credits available for future reporting periods is $9,069,796 (2018: $8,552,247). 

The tax rate at which paid dividends have been franked is 30% (2018: 30%). Dividends proposed will be franked 
at the rate of 30%.

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MNF Group Limited | ABN 37 118 699 853 and controlled entities  
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements

26. Parent entity

Key financial information relating to the parent entity is summarised below:

Statement of profit or loss and other comprehensive income

Loss attributable to the owners of the company

Other comprehensive (loss)/gain

Total comprehensive loss attributable to the owners of the company

Statement of financial position

Total current assets

Total non-current assets

Total current liabilities

Total non-current liabilities

Net assets

Issued Capital

Reserves

Retained earnings

Total equity

2019

$’000

2018

$’000

(3,732)

(593)

(4,325)

3,852 

100,301 

(6,461)

(61,598)

36,094 

55,936 

1,393 

(21,235)

36,094 

(2,777)

60

(2,717)

1,812 

62,008 

(6,554)

(13,676)

43,590 

55,036 

1,962 

(13,408)

43,590 

27. Financial risk management objectives and policies

The Group’s principal financial instruments as at year end comprise cash at bank, trade and other receivables, 
trade payables, forward foreign exchange contract and a loan facility.

The main risks arising from the Group’s financial instruments are foreign currency risk, interest rate risk, liquidity 
risk and credit risk. The Board reviews and agrees policies for managing each of these risks and they are 
summarised below:

(i) Foreign currency risk
The Group is exposed to foreign exchange risks arising from various currency exposures, primarily with respect 
to the United States Dollar (USD) and the New Zealand Dollar (NZD). Much of the USD exposure is subject to a 
natural hedge, as the buy and sell side of most foreign currency transactions are in USD.  Any unhedged foreign 
exchange positions associated with our transactional exposures will directly affect profit or loss as a result of 
foreign currency movements. The Group’s objective is to manage its foreign exchange risk against its functional 
currency and to hedge firm commitments and highly probable and material forecast transactions over varying time 
horizons using forward exchange contracts. Contracts are in place with all major creditworthy financial institutions.

Sensitivity to foreign currency movements: 
A movement of 10% in the Australian dollar at 30 June 2019 would impact the profit or loss by less than $445k 
(30 June 2018: $270k). This analysis assumes a movement in the Australian dollar across all currencies and only 
includes the effect of foreign exchange movements on monetary financial instruments.

(ii) Interest rate risk
The Group’s interest rate exposure relates to short term cash and long-term loans, both are subject to the floating 
interest rate. The Group’s objective is to minimise the cost of net borrowings and to minimise the impact of 
interest rate movements on the Group’s interest expense and net earnings. The Group policy is to maintain at 

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www.mnfgroup.limitedMNF Group Limited | ABN 37 118 699 853 and controlled entities 
 
 
 
 
Notes to the consolidated financial statements

least 50% of its long-term loan at fixed rates using interest rate swaps whereby the Group agrees to exchange at 
defined periods the net difference between fixed and floating interest rates based on an agreed notional principal 
amount. This interest rate swap is designated into a hedge relationship and satisfies the requirements for hedge 
accounting.

(iii) Liquidity risk
Liquidity risk represents the Group’s ability to meet its contractual obligations as they fall due. The Group’s 
objective is to maintain a balance between continuity of funding and flexibility through the use of current accounts, 
short term deposits, long-term borrowings, preference shares, finance leases and a revolving multi-option credit 
facility. The Group has access to a sufficient variety of sources of funding to adequately mitigate liquidity risks.

(iv) Credit risk
The company has no significant exposure to credit risk. For credit sales the Group only trades with recognised 
creditworthy third parties. It is the Group’s policy that all customers who wish to trade on credit terms are subject 
to credit verification procedures. Ageing analysis and ongoing credit evaluation are performed on the financial 
condition of our customers and, where appropriate, an allowance for doubtful debts is raised. In addition, 
receivable balances are monitored on an ongoing basis so that our exposure to bad debts is not significant.

Set out below is a comparison by category of carrying amounts and fair values of all of the Group’s financial 
instruments recognised in the financial statements.

2019

2018

Carrying 
amount

Fair value

Carrying 
amount

Fair value

Financial assets

$’000

$’000

$’000

$’000

Cash 
Weighted average effective interest rate 
1.2% (2018: 1.5%)

Cash at call  
Weighted average effective interest rate 
2.0% (2018: 3.5%)

14,581

14,581

15,201

15,201

1,000

1,000

3,669

3,669

Trade and other receivables

42,030

42,030

33,450

33,450

Financial liabilities
On statement of financial position

Trade payables

Loans and borrowings
Weighted average effective interest rate 
4.7% (2017: 4.8%)

Interest rate swap contract – cash flow 
hedge

28. Company details

32,158

55,600

32,158

55,600

30,120

10,690

30,120

10,690

628

628

80

80

The registered office and principal place of business of MNF Group Limited is:
Level 4, 580 George Street, Sydney, NSW, 2000, Australia

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MNF Group Limited | ABN 37 118 699 853 and controlled entities 
 
 
 
MNF Group Limited
Directors’ Declaration

In accordance with a resolution of the directors of MNF Group Limited, the directors of the Company declare that:

1.

The consolidated financial statements and notes, as set out on pages 46 to 80, are in accordance with the 
Corporations Act 2001 and:

a.

b.

comply with Australian Accounting Standards, which, as stated in accounting policy Note 2 to the financial 
statements, constitutes compliance with International Financial Reporting Standards (IFRS); and

give a true and fair view of the financial position as at 30 June 2018 and of the performance for the year 
ended on that date of the Group;

2.

3.

in the directors’ opinion there are reasonable grounds to believe that the company will be able to pay its debts 
as and when they become due and payable; and

the directors have been given the declarations required by s295A of the Corporations Act 2001 from the Chief 
Executive Officer and Chief Financial Officer.

On behalf of the Board

Terry Cuthbertson
Chairman

Sydney, 27 August 2019

Rene Sugo
CEO and Executive Director

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Sydney 

Melbourne 

Canberra 

Report on the  Remuneration Report 

Opinion on the Remuneration Report 

We  have audited  the  Remuneration  Report included  in pages 38 to 43  of the  Directors'  report  for  the year 
ended 30 June 2019. 

In our opinion the  Remuneration  Repo1t of MNF Group Limited for the year ended  30 June 2019, complies 
with section 300A of the Corporations Act 2001. 

Responsibililies 

The directors  of the company are responsible for the preparation and presentation of the remuneration report 
in  accordance  with section 300A of the  Corporations Act  2001.  Our  responsibility  is to express an  opinion 
on the remuneration repo1t, based on our audit conducted in accordance with Australian Auditing Standards. 

MNSA  PTY LTD 

Mark Schiliro 
Director 

Dated in Sydney this 27th  day of August 2019 

MNSA  Pty Ltd 
ABN 59 1 33 605 400 

Level 1, 283 George St 
Sydney  NSW 2000 

Tel 
Fax 

(02) 9299 0901 
(02) 9299 81 04 

GPO Box 2943 Sydney 2001 

Email  admin@mnsa.com.au 

Page  63 

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Ualllti� '"''"'"' the 
AccOllntams Scheme. 

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