Quarterlytics / Financial Services / Insurance - Property & Casualty / National General Holdings Corp

National General Holdings Corp

nghc · NASDAQ Financial Services
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Ticker nghc
Exchange NASDAQ
Sector Financial Services
Industry Insurance - Property & Casualty
Employees 5001-10,000
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FY2015 Annual Report · National General Holdings Corp
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ANNUAL REPORT’15

BUILDING OUR 
FUTURE ON OUR 
PROVEN PAST

National General Holdings Corp., headquartered in 
New York City, is a specialty personal lines insurance 
holding company. National General traces its roots to 
1939, has a financial strength rating of A– (excellent) 
from A.M. Best, and provides personal and commercial 
automobile, homeowners, umbrella, recreational 
vehicle, motorcycle, supplemental health, and other 
niche insurance products.

Shareholder

Message

NATIONAL GENERAL HAD A GREAT YEAR IN 2015, OUR SECOND  
YEAR AS A PUBLICLY TRADED COMPANY, AS WE TOOK NUMEROUS 
MEANINGFUL STEPS TO ENHANCE OUR PERSONAL LINES FRANCHISE 
AND BUILT A FOUNDATION FOR GROWTH THAT WILL BENEFIT US FOR 
YEARS TO COME. 

My fellow shareholders,

Our key accomplishments during 2015 included:

is a dominant player in a unique and complementary 

numerous  changes  have  been  enacted  throughout 

•  We  closed  on  four  acquisitions  during  the  year 

niche  market.  The  transaction  provided  a  valuable 

the industry. We expect to be able to leverage the 

that significantly increased the value of our fran-

stream of fee income which we believe can grow in the 

existing infrastructure of our auto and homeowners 

chise, gave National General a position of leader-

years to come, increased geographic diversification, 

book to support the business, and are working tire-

ship  in  the  profitable  lender-placed  insurance 

and facilitated our expansion into a new product line. 

lessly to win new business in the marketplace.

space, enhanced scale in our A&H operations, and 

We now expect an even larger benefit as we will be 

  We remained active on the acquisition front in 

continued to expand our personal lines division

writing ARS business on our paper beginning in 2016.

early  2016,  announcing  agreements  to  acquire 

•  We  made  substantial  progress  integrating  all  of 

In October, we acquired certain business lines 

Century-National  Insurance  Company  (CNIC)  and 

our recent acquisitions, most importantly complet-

and assets from Assurant Health, including the small 

Standard  Mutual  Insurance  Company  (SMIC)  in 

ing the addition of the homeowners product to our 

group self-funded and supplemental product lines as 

January. CNIC is a California-based underwriter of 

state-of-the-art policy administration system

well  as  North  Star  Marketing,  a  proprietary  small 

homeowners  and  personal  and  commercial  auto  

•  We  delivered  excellent  results  at  our  underlying 

group sales channel. These businesses together pro-

predominantly on the West Coast. The company has 

P&C  and  A&H  operations,  with  each  reporting 

vide access to up to approximately $220 million of 

a strong track record of growth, a diverse business 

meaningful  organic  growth  and  improved  under-

potential A&H premium, making us a more important 

mix, and a complementary geographic footprint, and 

writing profitability compared to the prior year

player in a growing and changing marketplace which 

the transaction supports our expansion of standard 

•  We considerably strengthened our balance sheet, 

we believe presents a sizable opportunity.

and preferred homeowners and personal auto lines 

completing four separate capital raises that added 

In  October,  we  acquired  the  Lender-Placed 

and  enhances  our  ability  to  bundle  these  products 

over $565 million of aggregate net proceeds

Insurance business of QBE, which was subsequently 

and improve customer retention. SMIC is an Illinois-

In  January,  we  acquired Healthcare  Solutions 

renamed National General Lender Services. The pur-

based underwriter of personal auto and homeowners 

Team or HST, an Illinois-based healthcare insurance 

chase  included  the  acquisition  of  certain  assets, 

in  Illinois  and  Indiana.  The  transaction  provides  us 

managing  general  agency.  HST  has  a  strong  track 

including  loan-tracking  systems  and  technology,  

entry  into  these  states  for  both  homeowners  and 

record of growth and profitability in products similar 

client servicing accounts, intellectual property, and 

package  products,  and  adds  to  our  expansion  of 

to our existing A&H portfolio, and provides a broad 

vendor relationships, as well as the assumption of all 

standard and preferred lines. The SMIC transaction 

distribution platform of approximately 500 indepen-

related  insurance  liabilities  in  a  reinsurance  trans-

is our first demutualization, but we see substantial 

dent  agents  which  we  have  already  leveraged  to 

action. This acquisition facilitated our entry into the 

opportunities for additional demutualization deals in 

grow our existing business.

lender-placed insurance segment for auto and home-

the future. We expect to realize sizable benefits from 

In April, we acquired Assigned Risk Solutions or 

owners risks with an industry leading platform and 

moving both companies to our state-of-the-art tech-

ARS, a New-Jersey-based managing general agency 

management team, and provides access to a book of 

nology system, advanced analytics, comprehensive 

that services assigned risk, personal auto, and com-

approximately  $475  million  of  premium  with  a  low 

reinsurance structure, and shared services platform, 

mercial lines. ARS has a solid track record of profit-

loss  ratio  and  significant  growth  potential.  While  

and  expect  both  transactions  will  be  immediately 

ability,  managed  over  $100  million  in  premium  in 

the lender-placed business has had prior difficulties,  

accretive  to  earnings  and  close  by  the  end  of  the  

2014 across a multi-state distribution platform, and 

we  believe  it  is  an  area  of  great  opportunity  after 

second quarter.

1.
National General Holdings Corp.
2015 ANNUAL REPORT

 
 
 
 
 
 
 
 
 
  Acquisitions are a core competency of National 

performed very well. The homeowners line has been 

  We remain well capitalized with an extremely 

General, and we plan to continue to build the com-

a  valuable  addition  to  our  business,  and  we  have 

strong balance sheet. During the year, we completed 

pany through both organic growth and opportunistic 

gained significant traction bundling homeowners and 

a  number  of  capital  raising  activities,  including:  a 

acquisitions that add value to our franchise. Our deal 

auto  products  together,  which  increases  retention. 

$165  million  preferred  stock  offering  in  March,  a  

pipeline remains robust, and we will consider deals 

Although there were a few notable events such as 

follow-on offering in August of 11.5 million common 

of various types and sizes across the full spectrum of 

inclement  Northeast  winter  weather  in  the  first 

shares priced at $19 that generated $211 million of 

our  product  portfolio,  including  auto,  homeowners, 

quarter  and  Dallas-area  tornadoes  in  the  fourth  

net  proceeds,  a  $100  million  subordinated  notes 

lender-placed insurance, and A&H lines. We ideally 

quarter, the year was otherwise relatively mild from 

offering  in  August,  and  a  private  issuance  of  $100 

search for an acquisition that has solid underwriting 

a  catastrophe  loss  perspective.  Our  Accident  & 

million in senior notes in October. At year-end 2015, 

results  but  inefficient  expense  management  and  a 

Health segment had a vastly improved year in 2015, 

we had more than $1.5 billion in shareholders’ equity 

lack of scale, as we can take the necessary steps to 

posting strong premium growth and improved under-

and nearly $2.0 billion in total capital. Additionally, in 

make  these  unprofitable  businesses  profitable  by 

writing  profitability,  and  contributed  a  positive 

January  2016  we  increased  the  size  of  our  credit 

leveraging  our  leading  technology  and  lower  oper-

underwriting result versus a modest loss in 2014. An 

facility to $225 million. We believe that our current 

ating cost structure. We exert a great deal of effort 

increase  in  gross  written  premiums  of  nearly  80% 

capital position will enable us to support our current 

ensuring  that  we  properly  integrate  each  of  our 

was  driven  by  continued  organic  growth, additions 

business  plan  and  our  expected  organic  growth  

acquisitions,  with  a  particular  focus  on  reducing 

from recent M&A transactions, and steady progress 

projections for 2016.

excess costs and improving operational efficiencies.

transferring business that was previously written by 

  We  continue  to  build  National  General  into  a 

Integration efforts for all of our recent transac-

third  parties  onto  National  General  paper,  while 

premier  personal  lines  franchise,  and  we  took  

tions continue to progress well. The Tower Personal 

improved profitability was driven by increased scale, 

several steps during 2015 to both grow our business 

Lines  transaction  closed  in  September  2014,  and 

our  intense  focus  on  disciplined  expense  manage-

and enhance shareholder value. Our excellent results 

integration  is  mostly  complete  at  this  point.  Other 

ment,  and  further  maturation  of  our  business.  

over the past few years are evidence that our model 

transactions  that  closed  during  2014  (including 

We  continue  to  make  strides  through  both  organic 

is working. We have constructed a solid foundation 

Imperial  and  Personal  Express)  have  been  fully  

growth  and  M&A  to  gain  scale  in  a  business  seg-

for future profitable growth, and after all of the heavy 

integrated and are now seamlessly operating within 

ment  that  we  view  as  a  phenomenal  opportunity  

lifting, I expect 2016 to be a breakout year. On behalf 

our P&C division. Integrations for transactions that 

in the current healthcare landscape, and we believe 

of the National General team, I would like to thank 

were completed during 2015 are also well under way. 

we are taking the right steps to build a meaningful 

each and every one of you for your investment, trust, 

National  General  Lender  Services  and  Assurant 

A&H franchise for years to come.

and continued support.

Health both closed on October 1, and we expect both 

  National  General  is  a  company  built  on  tech-

integration  processes  will  be  substantially  com-

nology,  which  we  leverage  to  create  operational  

Sincerely,

pleted  by  the  third  quarter  of  2016.  Our  two  most 

efficiencies  that  reduce  expenses  and  increase  

recent deals, Century-National and Standard Mutual, 

profitability. We believe our expense ratio is among 

are expected to close by the end of the second quar-

the best in the industry. During the 2015, we made 

ter 2016, and we expect integrations to be principally 

significant  progress  further  enhancing  NPS,  our  

completed near the end of 2016.

single-policy  administration  system  for  auto  and 

  While M&A remained a key topic of discussion 

homeowners  business.  We  substantially  finished 

and focus throughout 2015, we also delivered excel-

adding  the  homeowners’  product  to  this  state-of-

lent results at our underlying P&C and A&H opera-

the-art  policy  administration  system  during  2015  

tions,  with  each  reporting  premium  growth  and 

and  realized  significant  cost  savings  from  retiring 

improved  underwriting  profitability  compared  to  

several  legacy  systems  inherited  from  Tower.  NPS 

the prior year. Within Property & Casualty, results in 

enables us to reduce our operating expenses while 

2015 were strong across the board, as our core auto 

simultaneously  competing  more  effectively  in  the 

lines continue to post solid growth and profitability 

marketplace, given the ease of doing business and 

metrics,  and  recently  acquired  businesses  also  

user friendly interface that the system offers.

2.

Michael Karfunkel
Chairman & Chief Executive Officer

 
 
 
 
 
 
 
STABILITY
We have a strong balance 
sheet with a conservative 
investment portfolio, stable  
loss reserves, and a solid  
capital position

06

01

LEADERSHIP
We have proven 
leadership with  
an experienced 
management team 
that has a history of 
creating shareholder 
value in previous 
ventures

FLEXIBILITY 
We have a sizable fee 
income stream that 
increases our capital 
flexibility and is expected  
to continue to grow

05

THE  
NATIONAL 
GENERAL 
ADVANTAGE

02

TECHNOLOGY
We have a technology- 
driven infrastructure 
which utilizes a state-of- 
the-art platform and creates 
operational efficiencies  
that result in reduced  
expenses and  
increased  
profitability

GROWTH
We have grown both organically 
and through selective M&A, 
and will continue to pursue 
opportunistic acquisitions  
to augment our organic  
growth strategy

04

PROFITABILITY
We have an intense focus 
on profitable underwriting 
and disciplined expense 
management

03

3.
National General Holdings Corp.
2015 ANNUAL REPORT

         National General
     At-A-Glance

We continue to focus on profitably growing our business both organically 
and through additional accretive M&A opportunities, enhancing our geo-
graphic footprint, maintaining an intense emphasis on disciplined expense 
management, integrating acquisitions, and delivering strong returns to  
our shareholders.

P&C GWP by State

4.

$100,000,000–$500,000,000

$10,000,000–$99,999,999

$5,000,000–$9,999,999

$1,000,000–$4,999,999

$200,000–$999,999

Gross Written Premiums
($ in billions)

Net Written Premiums
($ in billions)

Net Earned Premiums
($ in billions)

Net Written Premiums
($ in billions)

Gross Written Premiums

Investment Income

($ in billions)

$2.3

$2.1

$1.3

$2.1

$1.8

$2.0

$1.6

$0.7

$0.7

2013

2014

2015

2013

2014

2015

2013

2014

2015

2.5

2.0

1.5

1.0

0.5

0.0

80

70

60

50

40

30

20

10

0

Underwriting Income
($ in millions)

Net Investment Income
($ in millions)

Net Income
($ in millions)

Net Earned Premium
($ in billions)

Underwritting Income

($ in millions)

Net Income

($ in millions)

$160

$117

$66

$51

$128

$100

$33

2013

2014

2015

2013

2014

2015

$31

$40

2013

2014

2015

2.0

1.5

1.0

0.5

0.0

Diluted Operating EPS

Fully Diluted Book
Value Per Share

Operating Return on
Average Equity

Diluted Operating EPS

Operating Return on

Average Equity

Fully Diluted Book

Value Per Share

$1.64

$1.35

$7.90

$11.98

$10.51

14.7%

14.6%

9.8%

$0.69

2013

2014

2015

2013

2014

2015

2013

2014

2015

2.0

1.5

1.0

0.5

0.0

2.5

2.0

1.5

1.0

0.5

0.0

150

120

90

60

30

0

12

10

8

6

4

2

0

200

150

100

50

0

15

12

9

6

3

0

2015 GWP by Product*

2015 P&C GWP by State

53.7% Personal Auto
14.3% Homeowners
8.1% Commercial Auto
6.7% RV/Packaged
5.5% Lender-Placed
10.9% A&H
0.8% Other

*Note: 2015 GWP by Product includes only one quarter of GWP 
 for QBE Lender-Placed Insurance (Lender-Placed) and Assurant 
 Health (A&H), as these transactions closed on October 1, 2015.

20.0% North Carolina
15.7% California
10.9% New York
6.6% Florida
4.9% Louisiana
4.9% Michigan
4.6% Texas
4.3% Virginia
3.3% Washington
2.5% Connecticut
1.9% Massachusetts
1.8% New Jersey
18.5% Other

5.
National General Holdings Corp.
2015 ANNUAL REPORT

 
 
 
 
 Growth from

A Solid Foundation

Since acquiring GMAC Insurance in 2010, we have completed multiple acquisitions which 
have built National General into the well diversified personal lines insurer it is today. We 
will continue to pursue opportunistic acquisitions to augment our organic growth strategy,  
in an effort to both grow our business and enhance shareholder value.

July 2011: 
Renewal Rights to 
American Modern

September 2011: 
Acquisition of  
Agent Alliance

December 2011: 
Acquisition of  
ClearSide General

2011

February 2012: 
Acquisition of VelaPoint / 
America’s Health Care 
Plan (AHCP)

September 2012: 
Acquisition of TABS 
companies

November 2012: 
Acquisition of National 
Health Insurance 
Company (NHIC)

2012

2013: 
Form European life 
and non-life insurers

April 2013: Acquisition 
of Euro Accident 

2013

March 2010: 
NGHC purchases 
GMAC Insurance

2010

6.

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National General Holdings Corp. Stock Performance

(From 2013 to 2015)

National General Holdings Corp. Stock Performance
(From 2014–Present)

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April 2014: 
Acquisition of Personal Express 

June 2014:  
Acquisition of Imperial

July 2014:  
Acquisition of Agent Alliance 
Insurance Company

September 2014:
Tower Group Personal Lines 
Transaction closes

2014

NATIONAL 
AUTOMOTIVE
INSURANCE COMPANY

January 2015:
Acquisition of Healthcare  
Solutions Team

April 2015:
Acquisition of Assigned Risk Solutions

October 2015:
Acquisition of Certain Businesses  
from Assurant Health

October 2015:
Acquisition of QBE Lender- 
Placed Insurance

January 2016:
Agreement to acquire 
Century-National 
Insurance Company

January 2016:
Agreement to acquire 
Standard Mutual 
Insurance Company

2016

Healthcare Solutions Team
Logo Style Guide

Color Palette:

Pantone Solid Matte: 660
C: 90% - M: 50% - Y: 0% - K: 0%
Hexachrome: #026CB6

Pantone Solid Matte: 362
C: 70% - M: 0% - Y: 100% - K: 9%
Hexachrome: #49A942

Pantone Solid Matte: 1375
C: 0% - M: 40% - Y: 90% - K: 0%
Hexachrome: #FAA634

Pantone Solid Matte: 366
C: 20% - M: 0% - Y: 44% - K: 0%
Hexachrome: #D0E4A6

Pantone Solid Matte: 368
C: 57% - M: 0% - Y: 100% - K: 0%
Hexachrome: #7AC143

Pantone Solid Matte: 424
C: 0% - M: 0% - Y: 0% - K: 61%
Hexachrome: #7E8083

Pantone Solid Matte: 429
C: 3% - M: 0% - Y: 0% - K: 32%
Hexachrome: #B0B7BC

Pantone Solid Matte: 656
C: 10% - M: 4% - Y: 0% - K: 1%
Hexachrome: #DEE6F3

Complimentary TypeFace:

To be determined

Guidelines:

• Logo and elements should never be

  manipulated

• color

• shapes

• sizes or proportions

• Logo with rays should always

  be used on a white background

• Logo without rays should only be

  utilized when printing does not allow

  for accurate gradient printing

• embroidery

• textile printing

• pad printing

SM

An Adirondack Business

2015

Vertical Format // with Rays

Horizontal Format // with Rays

Horizontal Format // One Color

Vertical Format // without Rays

Horizontal Format // without Rays

Horizontal Format // without Rays

7.
National General Holdings Corp.
2015 ANNUAL REPORT

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial

Highlights

SUMMARY INCOME STATEMENT

NGHC

RECIPROCAL 
EXCHANGES (1)

CONSOLIDATED

NGHC

RECIPROCAL 
EXCHANGES

CONSOLIDATED

Twelve Months Ended December 31, 2014

Twelve Months Ended December 31, 2015

RE V ENUES :
Gross written premium
Net written premium
Net earned premium
Ceding commission income
Service, fees, and other income
Net investment income
Net realized gain/(loss) on investments
Other than temporary impairment losses
Other revenue

$ 2,065,065
1,816,948
1,585,598
7,643
178,333
50,627
(648)
(2,244)
(1,660)

$70,042
53,076
47,622
4,787
139
1,799
0
0
0

$2,135,107
1,870,024
1,633,220
12,430
168,571(A)
52,426
(648)
(2,244)
(1,660)

$ 2,309,756
2,060,155
1,995,101
(2,510)
300,114
66,429
4,594
(15,247)
(788)

$283,582
126,091
134,709
46,300
13,226
8,911
346
0
0

$2,589,748(E)
2,186,246
2,129,810
43,790
273,548(F)
75,340
4,940
(15,247)
(788)

Total revenues

1,817,649

54,347

1,862,095(B)

2,347,693

203,492

2,511,393(G)

E XPENSES :
Loss and loss adjustment expense
Acquisition and other underwriting costs
General and administrative
Interest expense

Total expenses

Pre-tax income
Provision for income taxes
Equity in earnings (loss) of  
  unconsolidated subsidiaries
Net income
Less: Net income attributable to  
  Non-controlling interest
Net income attributable to NGHC
Less: dividends on preferred shares

Net income available to  
  common stockholders

Operating earnings (2)

NOTES:

1,026,346
308,822
346,696
12,012

1,693,876

123,773
22,712

1,180
102,241

(2)
102,243
2,291

26,719
6,267
11,967
5,724

50,677

3,670
1,164

0
2,506

2,506
0
0

1,053,065
315,089
348,762(C)
17,736

1,284,080
378,066
504,672
24,229

97,561
27,972
65,359
4,656

1,381,641

405,930(H)
530,347(I)
28,885

1,734,652(D)

2,191,047

195,548

2,346,803(J)

127,443
23,876

1,180
104,747

2,504
102,243
2,291

156,646
24,905

10,643
142,384

132
142,252
14,025

7,944
(5,949)

0
13,893

13,893
0
0

164,590
18,956

10,643
156,277

14,025
142,252
14,025

$ 

99,952

$         0

$     99,952

$  128,227

$           0

$   128,227

$  126,507

$  165,457

(1)  Results for the twelve months ended December 31, 2014 include only 107 days of results of the Reciprocal Exchanges (as the Attorneys-in-Fact 

were acquired with the closing of the Tower Personal Lines transaction on September 15, 2014).

(2)  Non-GAAP financial measure. Please see the Non-GAAP Reconciliation information within our attached form 10-K for the reconciliation of  

Non-GAAP measures to the most directly comparable GAAP measure.

Consolidated column includes eliminations as follows: (A) $(9,901), (B) $(9,901), (C) $(9,901), (D) $(9,901), (E) $(3,590), (F) $(39,792), (G) $(39,792), 
(H) $(108), (I) $(39,684) and (J) $(39,792).

8.

BAL ANCE SHEE T

ASSE TS
  Cash and investments
  Premiums and other receivables, net
  Deferred acquisition costs
  Reinsurance recoverable on unpaid losses
  Prepaid reinsurance premiums
  Premises and equipment, net
  Notes receivable from related party
  Goodwill & intangible assets
  Other assets

Total assets

LIABILITIES

 Unpaid loss and loss adjustment  
  expense reserves
 Unearned premiums & other  
  service revenue

  Reinsurance & accounts payable
  Securities under repurchase

 Notes payable (reciprocal exchanges  
  owed to related party)

  Other liabilities

Total liabilities

December 31, 2014

NGHC

RECIPROCAL 
EXCHANGES

CONSOLIDATED

NGHC

December 31, 2015

RECIPROCAL 
EXCHANGES

CONSOLIDATED

$1,753,237
699,553
121,514
888,215
75,837
30,583
125,000
308,168
65,765

$245,483
58,238
4,485
23,583
26,924
0
0
11,433
1,969

$1,998,720
757,791
125,999
911,798
102,761
30,583
125,000
319,601
67,734

$ 2,699,052
702,439
136,728
794,091
66,613
42,599
125,057
456,487
88,622

$250,935
56,194
23,803
39,085
61,730
332
0
4,825
14,800

$2,949,987
758,633
160,531
833,176
128,343
42,931
125,057
461,312
103,422

4,067,872

372,115

4,439,987

5,111,688

451,704

5,563,392

1,450,305

111,848

1,562,153

1,623,232

132,392

1,755,624

752,965
397,608
46,804

255,631
104,779

119,998
31,502
0

48,374
46,723

872,963
429,110
46,804

304,005
151,502

1,058,817
319,872
52,484

446,061
97,201

146,186
34,202
0

45,476
70,829

1,205,003
354,074
52,484

491,537
168,030

3,008,092

358,445

3,366,537

3,597,667

429,085

4,026,752

S TOCK HOL DERS’ EQUIT Y

1,059,780

13,670

1,073,450

1,514,021

22,619

1,536,640

Total liabilities and stockholders’ equity

$4,067,872

$372,115

$4,439,987

$ 5,111,688

$451,704

$5,563,392

9.
National General Holdings Corp.
2015 ANNUAL REPORT

 
 
 
Office

Locations

CORPORATE

National General Corporate Headquarters
59 Maiden Lane, 38th Floor
New York, NY 10038

Winston Salem Operational Center
5630 University Parkway
Winston Salem, NC 27105

Cleveland Operational Center
800 Superior Avenue
Cleveland, OH 44114

National General Bermuda
Purvis House, 29 Victoria Street
Hamilton Bermuda HM10

National General Luxembourg
ZI Am Bann, Bâtiment Elise
21 rue Léon Laval
L-3372 Leudelange

PROPERTY & CASUALTY

National General Preferred—Buffalo
550 Essjay Road
Williamsville, NY 14221

National General Preferred—Chicago
30 North LaSalle
Chicago, IL 60602

National General Preferred—Quincy
Batterymarch Park III
Quincy, MA 02169

Personal Express
5301 Truxtun Avenue
Bakersfield, CA 93309

Imperial Fire and Casualty
4670 I-49 North Service Road
Opelousas, LA 70570

Imperial Fire and Casualty Operational Center
14800 Quorum Drive
Dallas, TX 75254

RAC Insurance Partners
6161 Blue Lagoon Drive
Miami, FL 33126

National General Lender Services—Arizona
827 West Grove
Mesa, AZ 85210

National General Lender Services—California
9800 Muirlands Boulevard
Irvine, CA 92618

National General Lender Services—Texas
5001 North Riverside Drive
Fort Worth, TX 76137

Seattle Specialty Insurance Services
332 SW Everett Mall Way
Everett, WA 98204

Assigned Risk Solutions—New York
999 Stewart Avenue
Bethpage, NY

Assigned Risk Solutions—New Jersey
Park 80 West Plaza Two—8th Floor
Saddle Brook, NJ

California Branch Office
3800 East Concours Drive
Ontario, CA 91764

St. Louis Branch Office
5757 Phantom Drive
Hazelwood, MO 63042

ACCIDENT & HEALTH

Accident & Health Operational Center
501 W. Michigan Street
Milwaukee, WI 53203

VelaPoint
1100 Northwest Compton Drive
Hillsboro, Oregon 97006

Healthcare Solutions Team
1900 South Highland Avenue
Lombard, IL 60148

EuroAccident
Svardvagen 5
182 33 Danderyd
Sweden

10.

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549

FORM 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the Fiscal Year Ended December 31, 2015
OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the Transition Period from  to
Commission File Number: 001-36311

NATIONAL GENERAL HOLDINGS CORP.
(Exact Name of Registrant as Specified in Its Charter)

Delaware

(State or Other Jurisdiction of
Incorporation or Organization)

59 Maiden Lane, 38th Floor
New York, New York

(Address of Principal Executive Offices)

27-1046208

(IRS Employer
Identification No.)

10038

(Zip Code)

(212) 380-9500
(Registrant’s Telephone Number, Including Area Code)

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class

Name of Each Exchange on Which Registered

Common Shares, $0.01 par value per share

Series A Preferred Stock, $0.01 par value per share

Series B Preferred Stock, $0.01 par value per share

The NASDAQ Stock Market LLC

The NASDAQ Stock Market LLC

The NASDAQ Stock Market LLC

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes 

 No 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes 

 No 

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 

during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing 
requirements for the past 90 days.Yes 

 No 

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File 
required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was 
required to submit and post such files).Yes 

 No 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the 
best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this 
Form 10-K. 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See 

the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):

Large Accelerated Filer 

Accelerated Filer 

Non-Accelerated Filer 
(Do not check if a smaller
reporting company)

Smaller Reporting Company 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).Yes 

 No 

As of June 30, 2015, the last business day of the registrant's most recently completed second quarter, the aggregate market value of the common stock 

held by non-affiliates was $993,681,215.

As of February 24, 2016, the number of common shares of the registrant outstanding was 105,554,501.

Documents incorporated by reference: Portions of the Proxy Statement for the 2016 Annual Meeting of Shareholders of the Registrant to be filed 

subsequently with the SEC are incorporated by reference into Part III of this report.

NATIONAL GENERAL HOLDINGS CORP.

TABLE OF CONTENTS

Business
Risk Factors

Unresolved Staff Comments
Properties

Legal Proceedings
Mine Safety Disclosures

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities
Selected Financial Data

Management’s Discussion and Analysis of Financial Condition and Results of Operations
Quantitative and Qualitative Disclosures About Market Risk
Financial Statements and Supplementary Data

PART I

Item 1.
Item 1A.

Item 1B.
Item 2.

Item 3.
Item 4.
PART II
Item 5.

Item 6.

Item 7.
Item 7A.
Item 8.

Item 9.

Changes in and Disagreements With Accountants on Accounting and Financial Disclosure

Item 9A.

Controls and Procedures

Item 9B.

Other Information

PART III

Item 10.

Item 11.

Item 12.

Item 13.

Item 14.
PART IV

Directors, Executive Officers and Corporate Governance

Executive Compensation

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Certain Relationships and Related Transactions, and Director Independence

Principal Accounting Fees and Services

Item 15.

Exhibits and Financial Statement Schedules

Page

1
25

42
42

42
42

43

45

47
91
92

92

92

95

96

96

96

96

97

97

i

Note on Forward-Looking Statements

PART I

This Form 10-K contains certain forward-looking statements that are intended to be covered by the safe harbors created by 
The Private Securities Litigation Reform Act of 1995. When we use words such as “anticipate,” “intend,” “plan,” “believe,” 
“estimate,”  “expect,”  or  similar  expressions,  we  do  so  to  identify  forward-looking  statements.  Examples  of  forward-looking 
statements include the plans and objectives of management for future operations, including those relating to future growth of our 
business activities and availability of funds, and are based on current expectations that involve assumptions that are difficult or 
impossible to predict accurately and many of which are beyond our control. There can be no assurance that actual developments 
will be those anticipated by us. Actual results may differ materially from those expressed or implied in these statements as a result 
of significant risks and uncertainties, including, but not limited to, non-receipt of expected payments from insureds or reinsurers, 
changes in interest rates, a downgrade in the financial strength ratings of our insurance subsidiaries, the effect of the performance 
of financial markets on our investment portfolio, our ability to accurately underwrite and price our products and to maintain and 
establish accurate loss reserves, estimates of the fair value of our life settlement contracts, development of claims and the effect 
on loss reserves, accuracy in projecting loss reserves, the cost and availability of reinsurance coverage, the effects of emerging 
claim and coverage issues, changes in the demand for our products, our degree of success in integrating acquired businesses, the 
effect  of  general  economic  conditions,  state  and  federal  legislation,  regulations  and  regulatory  investigations  into  industry 
practices, risks associated with conducting business outside the United States, developments relating to existing agreements, 
disruptions to our business relationships with AmTrust Financial Services, Inc., ACP Re Ltd., Maiden Holdings, Ltd., or third 
party agencies, breaches in data security or other disruptions with our technology, heightened competition, changes in pricing 
environments, and changes in asset valuations. Additional information about these risks and uncertainties, as well as others that 
may cause actual results to differ materially from those projected, is contained in Item 1A, "Risk Factors” in this Annual Report 
on Form 10-K. The projections and statements in this report speak only as of the date of this report and we undertake no obligation 
to update or revise any forward-looking statement, whether as a result of new information, future developments or otherwise, 
except as may be required by law.

Item 1. Business

Legal Organization

National General Holdings Corp., a Delaware corporation, is a specialty personal lines insurance holding company. Shares 
of our common stock began trading on the NASDAQ Global Market on February 20, 2014. References to “National General,” “the 
Company,” “we,” “us” or “our” in this Annual Report on Form 10-K and in other statements and information publicly disseminated 
by National General Holdings Corp. refer to National General Holdings Corp. (formerly known as American Capital Acquisition 
Corporation) and all of its consolidated subsidiaries unless the context requires otherwise.

Business Overview

We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance 
products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-
placed  and  other  niche  insurance  products.  We  sell  insurance  products  with  a  focus  on  underwriting  profitability  through  a 
combination of our customized and predictive analytics and our technology driven low cost infrastructure.

Our automobile insurance products protect our customers against losses due to physical damage to their motor vehicles, bodily 
injury and liability to others for personal injury or property damage arising out of auto accidents. Our homeowners and umbrella 
insurance products protect our customers against losses to dwellings and contents from a variety of perils, as well as coverage for 
personal liability. We offer our property and casualty ("P&C") insurance products through a network of approximately 22,000 
independent agents, a number of affinity partners and through direct-response marketing programs. We have approximately 2.8 
million P&C policyholders.

We added lender-placed insurance to our P&C platform in 2015 through the acquisition of QBE's lender-placed insurance 
business to offer a full suite of lender-placed insurance products, including fire, home and flood products, as well as collateral 
protection insurance and guaranteed asset protection products for automobiles, to our customers.

We launched our accident and health (“A&H”) business in 2012 to provide accident and non-major medical health insurance 
products targeting our existing P&C policyholders and the anticipated emerging market of employed persons who are uninsured 
or  underinsured.  In  2015,  we  acquired  certain  business  lines  from Assurant  Health,  including  small  group  self-funded  and 

1

supplemental product lines. We market our and other carriers’ A&H insurance products through a multi-pronged distribution platform 
that includes a network of over 19,800 independent agents, direct-to-consumer marketing, wholesaling and worksite marketing.

We are licensed to operate in 50 states and the District of Columbia, but focus on underserved niche markets. Approximately 
84% of our P&C premium written is originated in twelve core states: New York, North Carolina, California, Florida, Louisiana, 
Michigan, Texas, New Jersey, Virginia, Washington, Connecticut and Massachusetts.

For the years ended December 31, 2015, 2014 and 2013, our gross premium written was $2,590 million, $2,135 million and 
$1,339 million, net premium written was $2,186 million, $1,870 million and $679 million and total consolidated revenues were 
$2,511 million, $1,862 million and $932 million, respectively.

Our company (formerly known as American Capital Acquisition Corporation) was formed in 2009 to acquire the private 
passenger auto business of the U.S. consumer property and casualty insurance segment of General Motors Acceptance Corporation 
(“GMAC,” now known as Ally Financial), which operations date back to 1939. We acquired this business on March 1, 2010.

Our wholly-owned subsidiaries include fifteen regulated domestic insurance companies, of which fourteen write primarily 
P&C insurance and one writes solely A&H insurance. Our insurance subsidiaries have been assigned an “A-” (Excellent) group 
rating by A.M. Best Company, Inc. (“A.M. Best”).

Two of our wholly-owned subsidiaries that we acquired on September 15, 2014 are management companies that act as attorneys-
in-fact for Adirondack Insurance Exchange, a New York reciprocal insurer, and New Jersey Skylands Insurance Association, a New 
Jersey reciprocal insurer (together, the “Reciprocal Exchanges”). We do not own the Reciprocal Exchanges but manage their business 
operations through our wholly-owned management companies.

Business Segments

We are a specialty national carrier with regional focuses. We manage our business through two segments:

•  Property and Casualty (“P&C”) - Our P&C segment operates its business through two primary distribution channels: 
agency and affinity. Our agency channel focuses primarily on writing standard, preferred and nonstandard auto coverage 
and homeowners and umbrella coverage through our network of approximately 22,000 independent agents. In our affinity 
channel, we partner with a number of affinity groups and membership organizations to deliver insurance products tailored 
to the needs of our affinity partners’ members or customers under our affinity partners’ brand name or label, which we 
refer to as selling on a “white label” basis. A primary focus of a number of our affinity relationships is providing recreational 
vehicle coverage, of which we believe we are one of the top writers in the U.S. In addition, we operate our lender-placed 
services through long-term distribution agreements with certain mortgage lenders.

•  Accident and Health (“A&H”) - Our A&H segment was formed in 2012 to provide accident and non-major medical 
health insurance products targeting our existing insureds and the anticipated emerging market of uninsured or underinsured 
employees. Through a number of recent acquisitions of both carriers and general agencies, including VelaPoint, LLC, our 
call center general agency, National Health Insurance Company, a life and health insurance carrier established in 1979, 
Euro Accident Health & Care Insurance Aktiebolag (“EHC”), our European group life and health insurance managing 
general agent, Healthcare Solutions Team, LLC, a healthcare insurance managing general agency, and North Star Marketing, 
a proprietary small group sales channel, we have assembled a multi-pronged distribution platform that includes direct-to-
consumer marketing through our call center agency, selling through independent agents, wholesaling insurance products 
through large general agencies/program managers and, through our affinity relationships, worksite marketing through 
employers.

For our gross premium written and net income attributable to NGHC by segment, see Note 26, "Segment Information" in the 

notes to our consolidated financial statements.

2

P&C Segment

Distribution and Marketing

Agency Distribution Channel

Our  agency  channel  focuses  on  writing  automobile  insurance,  including  standard,  preferred  and  nonstandard,  as  well  as 
preferred homeowners and umbrella insurance, through independent insurance agents and brokers. We have established a broad 
geographic presence throughout the country and have a significant market presence in our twelve largest states of New York, North 
Carolina, California, Florida, Louisiana, Michigan, Texas, New Jersey, Virginia, Washington, Connecticut and Massachusetts.

Relationships with our Independent Agents. We have built a strong network of approximately 22,000 insurance agents and 
brokers, many of whom are loyal, highly motivated and productive agents, by providing competitive compensation, a user-friendly 
technology platform and superior service for our core markets. In order to provide quick and responsive service to our agents, we 
operate an agency customer service call center staffed by experienced and highly-trained employees. Before being employed in our 
agency customer service call center, our representatives must pass a rigorous selection and training program to ensure that they 
understand  the  independent  agency  and  brokerage  business  and  can  provide  outstanding  service.  We  believe  that  the  strong 
relationships we have developed with our agents and brokers over time is a testament to the value proposition we provide to our 
producers and policyholders. Our focus on building and maintaining a strong agency network has created an effective variable cost 
distribution platform and is central to the long-term success of our agency channel. We have also developed an innovative program 
for select agents, known as our agent captive program, which allows select agents to participate in the underwriting profits on 
business they produce. We believe this program encourages the participants to produce more profitable business and increases their 
loyalty to us.

Our North Carolina Business. We are the largest writer of nonstandard auto insurance sold through independent agents in 
North Carolina, with over 50% market share. For the year ended December 31, 2015, in North Carolina, we generated $411.5 million 
of gross premium written.

The North Carolina nonstandard auto insurance market is serviced by a small number of carriers with most liability insurance 
ceded to the state-controlled North Carolina Reinsurance Facility, the NCRF. We are not subject to any underwriting risk on the 
NCRF business written because losses are incurred by the NCRF. As a servicing carrier to the state facility, we receive a ceding 
commission from the NCRF to help offset operating expenses for providing the coverage to North Carolina residents. See Item 7, 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations-Reinsurance.”

Affinity Distribution Channel

Through the affinity distribution channel of our P&C insurance business we are a leader in affinity marketing and have been 
in operation since 1953, relying on best-in-class marketing strategies and analytics to maximize the value of our longstanding 
relationships. Our affinity channel has a longstanding client base and benefits from strong product design and analytical capabilities. 
In general, an affinity partner relationship consists of a partnership between a sponsoring organization and an insurance company 
entered into to address the specific insurance needs of the sponsor organization’s members or customers. Through the affinity 
relationship,  the  insurance  company  receives  an  endorsement  that  positions  it  favorably  among  the  sponsoring  organizations’ 
members or customers. In exchange for the endorsement, the affinity customer receives access to a quality insurer, advantageous 
pricing and customized products.

A primary focus of our affinity channel is providing recreational vehicle, or RV, coverage, of which we are one of the largest 
writers in the U.S. Pursuant to a marketing agreement with our affinity partner Good Sam Enterprises, LLC and its affiliates ("Good 
Sam"),  Good  Sam  has  agreed  to  operate  an  insurance  program  through  which  Good  Sam  Club  members  and  Camping World 
customers may purchase insurance and insurance products, and we have the right to market white-labeled P&C insurance products 
under the Good Sam name to such members and customers on an exclusive basis, with a focus on RV insurance. This agreement 
was entered into effective January 1, 2012, and has a 20 year term. We pay marketing fees to Good Sam for access to its insurance 
program based on a percentage of business produced, which fees range from the low single digits to the low double digits for the 
various products sold through this program. In the event of a material breach of contract that remains uncured 30 days after notice 
thereof, the agreement is terminable by the non-breaching party. In 2015, we had net premium written of $151.3 million under this 
agreement.

We maintain a diversified base of affinity relationships. Our affinity relationships are generally long-term in nature. Our top 
ten affinity relationships based on net earned premium have been in place for over ten years and are characterized by a mutual desire 
to deliver a high quality insurance product to the buyer. It has been our experience that termination of affinity partner relationships 

3

is infrequent because we generally own the renewal rights to the relationship business and a terminating affinity partner would lose 
its rights to promotion fees and commissions on the underlying policies following termination.

We generally target potential affinity partners with strong brands, actively managed mailing lists, high traffic websites and 
active  membership  bases. We  develop  new  affinity  relationships  primarily  through  our  employee  sales  force. We  believe  that 
employing a dedicated employee sales force results in higher quality affinity relationships with better profitability. In certain cases, 
we may also use unaffiliated brokers to develop affinity partner relationships.

Lender-placed Services

In connection with our recent acquisition of lender-placed insurance business (“LPI Business”) from QBE Investments (North 
America),  Inc.  (“QBE  Parent”)  and  its  subsidiary,  QBE  Holdings,  Inc.  (together  with  QBE  Parent,  “QBE”),  we  also  acquired 
relationships with certain mortgage lenders. We offer lender-placed products and related services to such mortgage lenders and 
servicers.

Product Overview

In our P&C segment, we operate in niche businesses and offer a broad range of products employing multiple channels of 
distribution. Through our agency channel, we primarily sell nonstandard automobile insurance through independent agents and 
brokers and also offer standard and preferred auto, motorcycle, commercial vehicle, homeowners and umbrella products. Through 
our affinity channel, we primarily underwrite and market standard and preferred auto and RV insurance.

• 

Standard  and  preferred  automobile  insurance.  These  policies  provide  coverage  designed  for  drivers  with  greater 
financial resources and a less risky driving and claims history and are renewed with greater frequency than nonstandard 
policies.

•  Nonstandard automobile insurance. These policies provide coverage for liability and physical damage and are designed 
for drivers who represent a higher-than-normal level of risk as a result of factors such as their driving record, limited 
driving  experience  and  claims  history.  Because  these  individuals  often  have  limited  financial  resources  and  a  greater 
tendency to miss payments or to make late payments, their premiums are generally higher than those for drivers who 
qualify for standard or preferred coverage. A significant part of our profits from these policies results from fees paid by 
our customers, which include origination fees, installment fees relating to installment payment plans, late payment fees, 
policy cancellation fees and reinstatement fees. For the year ended December 31, 2015, our P&C segment generated $174.7 
million in revenue from policy service fees.

•  Homeowners insurance. Our homeowners policies are generally multiple-peril policies, providing property and liability 
coverages for one- and two-family, owner-occupied residences. We also provide additional coverage to the homeowner 
for personal umbrella.

•  Recreational vehicle insurance. Unlike many of our competitors, our policies carry RV-specific endorsements tailored 
to these vehicles, including automatic personal effects coverage, optional replacement cost coverage, RV storage coverage 
and full-time liability coverage. We also bundle coverage for RVs and passenger cars in a single policy for which the 
customer is billed on a combined statement.

•  Commercial automobile insurance. These policies include coverage for liability and physical damage caused by light-

to-medium duty commercial vehicles, focused on artisan vehicles, with an average of two vehicles per policy.

•  Motorcycle insurance. We provide coverage for most types of motorcycles, as well as golf carts and all-terrain vehicles. 
Our policy coverage offers flexibility to permit the customer to select the type (e.g., liability) and limit of insurance (e.g., 
$100,000/$250,000/$500,000), and to include other risks, such as add-on equipment and towing.

•  Lender-placed insurance. Through the lender-placed insurance platform, we offer a full suite of lender-placed insurance 
products to customers, including fire, home and flood products, as well as collateral protection insurance and guaranteed 
asset protection products for automobiles.

Fee Income

In addition to traditional insurance premiums, we generate revenue by charging policy service fees to policyholders. These 
fees include service fees for installment or renewal policies and fees for non-sufficient funds, late payments, cancellations and 
various financial responsibility filing fees. The fee income we generate varies depending on the type of policy and state regulations. 
We also collect management fees in connection with our management of the Reciprocal Exchanges.

4

Geographic Distribution

We are licensed to operate in 50 states and the District of Columbia. We believe that our geographic and product mix creates 
limited exposure to catastrophic events. For the year ended December 31, 2015 our top twelve states represented 83.7% of our gross 
premium written. The following table sets forth the distribution of our P&C gross premium written by state as a percent of total 
gross premium written for the years ended December 31, 2015, 2014 and 2013:

(amounts in thousands)

New York
North Carolina

California

Florida
Louisiana

Michigan
Texas

New Jersey
Virginia

Washington

Connecticut

Massachusetts

Other States

Total

2015

Year Ended December 31,
2014

2013

$

456,828
411,456

322,045

136,562
101,638

99,736
94,918

88,445
87,987

67,685

52,007

38,140

19.5% $
17.6%

13.8%

5.8%
4.3%

4.3%
4.1%

3.8%
3.8%

2.9%

2.2%

1.6%

406,445
378,475

306,292

85,017
60,838

101,353
62,180

93,460
58,480

58,383

66,455

47,753

20.4% $
19.0%

15.4%

180,663
352,556

178,317

13.8%
27.0%

13.7%

4.3%
3.0%

5.1%
3.1%

4.7%
2.9%

2.9%

3.3%

2.4%

95,573
12,929

85,931
31,943

863
83,850

52,570

1,771

—

7.3%
1.0%

6.6%
2.4%

0.1%
6.4%

4.0%

0.1%

—%

380,379

16.3%

269,577

13.5%

228,288

17.6%

$ 2,337,826

100.0% $ 1,994,708

100.0% $ 1,305,254

100.0%

Underwriting and Claims Management Philosophy

We believe that proactive and prompt claims management is essential to reducing losses and lowering loss adjustment expenses 
("LAE") and enables us to more effectively and accurately measure reserves. To this end, we utilize our technology and extensive 
database of loss history in order to appropriately price and structure policies, maintain lower levels of loss, enhance our ability to 
accurately predict losses, and maintain lower claims costs. We believe a strong underwriting foundation is best accomplished through 
careful risk selection and continuous evaluation of underwriting guidelines relative to loss experience. We are committed to a 
consistent and thorough review of new underwriting opportunities and our portfolio and product mix as a whole.

Underwriting, Pricing and Risk Management, and Actuarial Capabilities

We establish premium rates for insurance products based upon an analysis of expected losses using historical experience and 
anticipated future trends. Our product team develops the product and manages our underwriting tolerances. Our actuarial team uses 
a detailed actuarial analysis to establish the necessary rate level for a given product and territory to achieve our targeted return. For 
risks which fall within our underwriting tolerances, we establish a price by matching rate to risk at a detailed level of segmentation. 
We determine the individual risk using predictive modeling developed by our analytics team with a level of precision that we believe 
is superior to the traditional loss cost pricing used by many of our competitors. We believe that effective collaboration among the 
product, analytics and actuarial teams enhances our ability to price risks appropriately and achieve our targeted rates of return.

To assist us in profitably underwriting our P&C products, our predictive analytics team has developed our RAD 5.0 underwriting 
pricing tool. The RAD 5.0 underwriting pricing tool offers significant advantages over our prior pricing tools by employing numerous 
additional components and pricing strategies such as supplemental risk and improved credit modeling. We believe the RAD 5.0 
underwriting pricing tool facilitates better pricing over the lifetime of a policy by employing lifetime value modeling, elasticity 
modeling and optimized pricing. We believe that RAD 5.0 provides us with a competitive advantage for pricing our products relative 
to other auto insurers of our size.

Our  actuarial group is  central to the pricing and risk management process. The group carries out a number of functions 
including developing, tracking, and reporting on accident year loss results, monitoring and addressing national, state and channel-
specific profit trends and establishing actuarial rate level needs and indications. Our actuarial group also helps ensure the integrity 
of reported accident year results. We also engage an independent third-party actuary to perform an annual actuarial review.

5

Claims

Claims can be submitted by telephone, email or smartphone app by policyholders, producers or other parties directly to our 
claims department. Upon notification of a claim, our claims call center creates a loss notice based on policy information in our 
claims system, EPIC. The claim is then automatically assigned to a claim handler and to a field adjuster for a vehicle inspection, if 
necessary. An initial reserve is established based on the type and location of the exposure and data from actuarial tables. A notice 
to the adjuster is automatically generated immediately after a claim has been assigned. The claim handler’s manager receives a 
status assignment 24 hours later to ensure the claim is being investigated in a timely manner. The claim handler evaluates coverage 
and loss participants and investigates the loss. If the claim represents a loss exceeding $50,000, the claim handler will establish a 
case-specific reserve based on the potential exposure. Claims with potential losses exceeding $75,000 are referred to the large loss 
unit and handled by employees specially trained to handle these claims. Every claims employee is granted authority to reserve and 
pay up to a specified claim level. If the potential claim amount exceeds the employee’s authority level, the request is automatically 
forwarded through EPIC to the manager with the appropriate authority level. As part of the investigation, claim handlers contact 
the parties to the loss and complete their investigations. Claim handlers record all investigation activities in EPIC, which are reviewed 
periodically by the managers in the department to ensure proper claims handling. Once the claim investigation has been completed, 
the  claim  handler  works  to  close  the  claim  as  soon  as  possible. As  of  December 31,  2015,  our  Claims  department  includes 
approximately 1,530 individuals.

We carefully monitor our claim performance to ensure efficient handling. Management teams perform weekly reviews of 
open and aged claim reports. Through a combination of peer reviews, supervisor audits and monthly management information 
system reports, we have established several mechanisms designed to maintain and improve our level of claim handling performance.

Competition

The property and casualty insurance market in the United States is highly competitive. We believe that our primary competition 
comes not only from national companies or their subsidiaries, such as The Progressive Corporation, The Allstate Corporation, The 
Travelers Companies, Inc., The Hanover Insurance Group, Inc., Selective Insurance Group, Inc., State Farm Mutual Automobile 
Insurance Company, Farmers Insurance Group, Assurant, Inc. and GEICO, but also from nonstandard insurers such as Mercury 
General Corporation, Infinity Property & Casualty Corporation and Direct General Corporation and independent agents that operate 
in a specific region or single state in which we operate.

We rely heavily on technology and extensive data gathering and analysis to segment markets and price accurately according 
to risk potential. We have remained competitive by refining our risk measurement and price segmentation skills, closely managing 
expenses, and achieving operating efficiencies. Superior customer service and fair and accurate claims adjusting are also important 
factors in our competitive strategy. With the implementation of our new policy administration system and our RAD 5.0 underwriting 
pricing tool, we believe we will continue to operate well in the competitive environment. See “-Technology” for more information 
regarding our new policy administration system and RAD 5.0 pricing tool.

Recent P&C Acquisitions

Since we acquired our P&C insurance business in 2010, we have made several acquisitions. These additional operations have 
increased our presence in our target markets and broadened our distribution capabilities. We believe that merger and acquisition 
transactions and their effective integration represent a core competency and provide continued growth opportunities. 

• 

• 

• 

In April 2014, we purchased Personal Express Insurance Company (“Personal Express”), a California domiciled personal 
auto and home insurer from Sequoia Insurance Company, an affiliate of AmTrust Financial Services, Inc. (“AmTrust”). 
The purchase price was approximately $21.5 million, subject to certain adjustments.

In June 2014, we purchased certain assets of Imperial Management Corporation ("Imperial"), including its underwriting 
subsidiaries Imperial Fire & Casualty Insurance Company and National Automotive Insurance Company, its retail agency 
subsidiary ABC Insurance Agencies, and its managing general agency subsidiary RAC Insurance Partners. The purchase 
price was approximately $20.0 million. In connection with the Imperial transaction, we assumed certain debt of Imperial 
and Imperial Fire & Casualty Insurance Company (see Note 15, "Debt" in the notes to our consolidated financial statements).

In July 2014, we reacquired Agent Alliance Insurance Company (“AAIC”), an Alabama-domiciled insurer focused on 
private passenger auto business in North Carolina, which is also licensed as a surplus lines carrier in over 30 states, from 
ACP Re Ltd. ("ACP Re") for a purchase price equal to AAIC’s capital and surplus of approximately $17.3 million. After 
initially acquiring AAIC in September 2011, we then sold AAIC to ACP Re in 2012, at which time we had continued to 
reinsure 100% of its existing and renewal private passenger auto insurance.

6

• 

• 

• 

In September 2014, ACP Re, a Bermuda reinsurer that is a subsidiary of the Michael Karfunkel Family 2005 Trust (the 
“Karfunkel Family Trust”), completed the acquisition of 100% of the outstanding stock of Tower Group International, Ltd. 
("Tower") and caused its subsidiary to merge into Tower (the "Merger") pursuant to a merger agreement, dated January 3, 
2014, by and between ACP Re and Tower. In connection with the Merger, we acquired two management companies from 
ACP Re for $7.5 million. The management companies are the attorneys-in-fact for the Reciprocal Exchanges. We also 
agreed to pay ACP Re contingent consideration in the form of a three year earnout of 3% of the gross premium written of 
the Tower personal lines business written or assumed by us following the merger, capped at $30.0 million over the three 
year period. We estimated the fair value of the ACP Re Contingent Payments to be approximately $26.1 million at the 
acquisition date.
In April 2015, we closed on the acquisition of Assigned Risk Solutions Ltd. ("ARS"), a New Jersey based managing general 
agency that services assigned risk, personal auto, and commercial lines of business, for a purchase price of approximately 
$48.0 million in cash and potential future earnout payments ("ARS Contingent Payments"). The fair value of the ARS 
Contingent Payments was estimated to be $4.1 million at December 31, 2015.
In October 2015, we closed on a master transaction agreement with QBE, pursuant to which we acquired QBE’s LPI 
Business, including certain of QBE’s affiliates engaged in the LPI Business. The transaction included the acquisition of 
certain assets, including loan-tracking systems and technology, client servicing accounts, intellectual property, and vendor 
relationships, as well as the assumption of the related insurance liabilities in a reinsurance transaction through which we 
received the loss reserves, unearned premium reserves, and invested assets. The aggregate consideration for the transaction 
was approximately $95.7 million, subject to certain adjustments.

A&H Segment

Established in 2012, our A&H segment provides supplemental accident and health insurance products. The key to our overall 

strategy revolves around distribution. We have multiple ways to reach the consumer through established channels, including:

• 

• 

directly to the consumer through our in-house general agency;

to independent agents through our in-house general agency;

•  wholesaling through other general agents and Managing General Underwriters (MGUs); and

• 

through employers in the worksite.

We  believe  that  our  distribution  is  unique  because  it  is  not  driven  by  “company  stores”  -  outlets  that  only  sell  products 
underwritten by us. In the markets where we choose not to underwrite, such as traditional individual major medical, we still sell 
these products on behalf of third party carriers. This means that we can match the consumer to the product that the consumer needs, 
whether it’s a product underwritten by us or a third party carrier. This one-stop shopping element makes our distribution outlets 
attractive for both consumers and agents and allows us to promote our supplemental/ancillary products in a single sale environment.

Our product focus in our A&H segment is offering solutions not covered by the Patient Protection and Affordable Care Act 
("PPACA"), as well as economical and quality alternatives to the traditional group and individual insurance markets. PPACA has 
created more access for the consumer by mandating individual coverage, eliminating underwriting barriers and providing subsidies. 
Consumers are now compelled to purchase coverage. While individuals or groups who traditionally may have had issues in obtaining 
coverage will benefit, a significant portion of the market still has challenges in obtaining health insurance that balances depth of 
coverage with affordability. Because of our far-reaching distribution capability and focused product portfolio, we believe we are 
uniquely positioned to offer value to our consumers.

Our products fall into three broad categories: (1) supplemental/ancillary healthcare policies that mitigate exposure to high 
out-of-pocket costs with some major medical policies; (2) specialty accident policies and short term individual major medical 
policies specifically not regulated by PPACA that help a consumer obtain affordable healthcare as a bridge to more traditional forms 
of insurance; and (3) self-insurance programs for small employers to assist employers who find self-insurance to be a more cost 
effective solution to the group healthcare needs.

A&H Acquisitions

Principally through the following acquisitions in our A&H segment, we have built a platform to market our and other carriers’ 

A&H products. This platform consists of the following operations:

• 

In November 2012, we acquired National Health Insurance Company (“NHIC”), a Texas-domiciled life and health insurer 
currently licensed in 48 states and the District of Columbia to write our A&H risks. NHIC was established as a life and 
health insurer in 1979. NHIC offers a significant number of A&H insurance products for individuals and groups, which 

7

• 

• 

• 

• 

• 

• 

• 

include life, accident, limited medical/hospital indemnity, short term disability, short term recovery care, short-term medical, 
cancer/critical illness, and stop loss.

In February 2012, we acquired VelaPoint, LLC, a general agency that operates a call center with approximately 127 licensed 
agents  selling  a  full  range  of  supplemental  medical  insurance  products,  as  well  as  individual  major  medical  policies 
underwritten through a wide range of third-party insurance companies. For the year ended December 31, 2015, VelaPoint 
produced approximately $183.0 million in premium on behalf of third parties. 

In February 2012, we acquired America’s HealthCare Plan (“AHCP”), a managing general agent/program manager. AHCP 
works with over 4,300 independent agents and general agents across the country to provide an array of insurance products, 
including those offered by third-party insurers, and serves as a significant method of distribution for NHIC’s products.

In September 2012, we acquired from the Coca-Cola Bottlers’ Association a health insurance administration company that 
administers specialty self-insurance arrangements, offering ERISA qualified self-insured plans to employers in affinity 
associations or trade groups and selling medical stop loss coverage to employers (collectively, the “TABS” companies). 
We have subsequently expanded our distribution beyond the initial affinities and now also market using NHIC products. 

In January 2013, we assumed 100% of an in-force book of A&H business from an affiliate of AmTrust. This business also 
focuses on smaller group stop loss programs.
In April 2013, we acquired EHC, a European group life and health insurance managing general agent. The agency distributes 
life and health insurance to groups as well as individuals. Distribution predominantly takes place through broker channels 
and affinity partners. For the year ended December 31, 2015, EHC produced approximately $88.3 million in premium on 
behalf of third parties. Commencing January 1, 2014, our European insurance subsidiary began reinsuring all business 
placed  by  EHC  (the  "EHC  Business").  Commencing April  1,  2014,  all  new  and  renewal  policies  placed  by  EHC  are 
underwritten by our European insurance subsidiaries.

In January 2015, we closed on the acquisition of Healthcare Solutions Team, LLC (“HST”), an Illinois-based healthcare 
insurance general agency. We paid approximately $15.0 million on the acquisition date and agreed to pay potential future 
earnout payments ("HST Contingent Payments") based on the overall profitability of HST and the business underwritten 
by our insurance subsidiaries which is produced by HST. The fair value of the HST Contingent Payments was estimated 
to be $4.5 million at December 31, 2015.

In October 2015, we closed our acquisition of certain business lines and assets from Assurant Health, which is a business 
segment of Assurant, Inc. As part of the transaction, we acquired the small group self-funded and supplemental product 
lines, as well as North Star Marketing, a proprietary small group sales channel. The purchase price was an aggregate cash 
payment of $14.0 million.

A&H Product Overview

We focus on products that will be sold outside of the PPACA framework to the emerging uninsured or underinsured individual 
and group worksite markets, who we expect will consist largely of people with incomes above the level that qualify for government 
subsidies. This emerging market includes groups and individuals who are seeing their out-of-pocket health insurance costs rise 
under PPACA, and part-time employees and full-time employees who work for employers with fewer than 50 employees. Our 
products include products packaged with other coverages or services to enhance the overall value proposition to the consumer, as 
well as standalone products either purchased alone or as  a supplement to major medical coverage. Target products for groups 
(through employers) and individuals include:

•  Accident/AD&D. This coverage pays a stated benefit to the insured or his/her beneficiary in the event of bodily injury or 
death due to accidental means (other than natural causes). For our targeted young and uninsured population, accident 
policies can provide basic insurance protection for those without coverage. These policies also serve as supplemental 
policies underneath high deductible major medical plans.

•  Hospital  Indemnity.  These  plans  serve  as  supplements  to  high  deductible  plans,  helping  mitigate  high  catastrophic 
individual out of pocket expenses. They can also be sold as standalone programs to groups, offering basic insurance for 
those that cannot afford or do not wish to pay for more expensive major medical coverage.

• 

• 

Short Term Recovery Care. These plans are designed to provide short term coverage post discharge from acute care/
rehab center to the nursing home setting.

Short-Term Medical. These plans offer comprehensive coverage to individuals for a prescribed short duration, generally 
six months, but can be up to a year.

•  Cancer/Critical Illness. Critical illness policies can provide coverage for many costs that are not covered by traditional 
health insurance. This coverage can be sold on a guarantee and simplified issue (health questionnaire) basis either as a 
standalone product or packaged with other products.

8

• 

Stop Loss. We expect that increases in health insurance costs will cause an increase in the number of employers offering 
self-insured plans. NHIC offers a wide array of stop loss programs for small and large employers, as permitted by state 
law. We also package our non-major medical coverages with stop loss programs.

•  Dental/Vision. These policies provide basic dental or vision coverage and can be sold on a stand-alone basis or packaged 

with other products. They are frequently matched with discount plans.

Ratings

Financial strength ratings are an important factor in establishing the competitive position of insurance companies and are 
important to our ability to market and sell our products. Rating organizations continually review the financial positions of insurers, 
including us. A.M. Best has currently assigned our insurance subsidiaries a group rating of “A-” (Excellent) which is the fourth 
highest out of fifteen ratings. According to A.M. Best, “A-” ratings are assigned to insurers that have an excellent ability to meet 
their ongoing financial obligations to policyholders. This rating reflects A.M. Best’s opinion of our ability to pay claims and is not 
an evaluation directed to investors regarding an investment in our common stock. This rating is subject to periodic review by, and 
may be revised downward or revoked at the sole discretion of, A.M. Best. There can be no assurance that we will maintain our 
current ratings. Future changes to our rating may adversely affect our competitive position. See Item 1A, “Risk Factors-Risks 
Relating to our Business Generally-A downgrade in the A.M. Best rating of our insurance subsidiaries would likely reduce the 
amount of business we are able to write and could materially adversely impact the competitive positions of our insurance subsidiaries.”

Loss Reserves

We record loss reserves for estimated losses under the insurance policies that we write and for LAE related to the investigation 
and settlement of policy claims. Our reserves for loss and loss adjustment expenses represent the estimated cost of all reported and 
unreported loss and loss adjustment expenses incurred and unpaid at any given point in time based on known facts and circumstances.

The process of establishing the liability for unpaid losses and loss adjustment expenses is complex and imprecise as it must 
take into consideration many variables that are subject to the outcome of future events. As a result, informed subjective estimates 
and judgments as to our ultimate exposure to losses are an important component of our loss reserving process.

Loss reserves include statistical reserves and case estimates for individual claims that have been reported and estimates for 
claims that have been incurred but not reported at the balance sheet date as well as estimates of the expenses associated with 
processing and settling all reported and unreported claims, less estimates of anticipated salvage and subrogation recoveries. Estimates 
are based upon past loss experience modified for current trends as well as economic, legal and social conditions. Loss reserves, 
except life reserves, are not discounted to present value, which would involve recognizing the time value of money and offsetting 
estimates of future payments by future expected investment income.

Incurred but not reported ("IBNR") reserve estimates are generally calculated by first projecting the ultimate cost of all claims 
that have occurred and then subtracting reported losses and loss expenses. Reported losses include cumulative paid losses and loss 
expenses plus case reserves. The IBNR reserve includes a provision for claims that have occurred but have not yet been reported, 
some of which are not yet known to the insured, as well as a provision for future development on reported claims.

We regularly review our loss reserves using a variety of actuarial methods and available information. We update the reserve 
estimates as historical loss experience develops, additional claims are reported and settled or as new information becomes available. 
Any changes in estimates are reflected in financial results in the period in which the estimates are changed.

Our loss reserves are reviewed quarterly by internal actuaries and at least annually by our external actuaries. The actuarial 
review may include an actual to expected loss analysis or more detailed reserve indications for segments with changes, as well as 
the actuary’s reasonable reserve range compared to carried reserves. We review available actuarial indications and review carried 
reserves compared to the reasonable reserve range to determine whether any reserve adjustments are warranted.

There is no one specific industry standard for determining reasonable reserve ranges. The internal actuarial reserve ranges 
are established by considering projections using variations in the underlying actuarial assumptions, projections based on different 
weightings  of  the  individual  actuarial  methods,  projections  by  statistical  variability  analysis,  or  by  other  appropriate  reserve 
considerations.

Our internal actuarial analysis of the historical data provides the factors we use in our actuarial analysis in estimating our loss 
and  LAE  reserves.  These  factors  are  implicit  measures  over  time  of  claims  reported,  average  case  incurred  amounts,  case 
development, severity and payment patterns. However, these factors cannot be directly used as they do not take into consideration 

9

changes in business mix, claims management, regulatory issues, medical trends, and other subjective factors. We generally use a 
combination  of  actuarial  factors  and  subjective  assumptions  in  the  development  of  up  to  seven  of  the  following  actuarial 
methodologies:

• 

• 

• 

• 

• 

• 

Paid Development Method - uses historical, cumulative paid losses by accident year and develops those actual losses to 
estimated ultimate losses based upon the assumption that each accident year will develop to estimated ultimate cost in a 
manner that is analogous to prior years.

Paid Generalized Cape Cod Method - combines the Paid Development Method with the expected loss method, where the 
expected loss ratios are estimated from exposure and claims experience weighted across multiple accident periods. The 
selected expected loss ratio for a given accident year is derived by giving some weight to all of the accident years in the 
experience history rather than treating each accident year independently.

Paid  Bornhuetter-Ferguson  (“BF”)  Method  -  a  combination  of  the  Paid  Development  Method  and  the  Expected  Loss 
Method, the Paid BF Method estimates ultimate losses by adding actual paid losses and projected future unpaid losses. 
The amounts produced are then added to cumulative paid losses to produce the final estimates of ultimate incurred losses.

Incurred Development Method - uses historical, cumulative incurred losses by accident year and develops those actual 
losses to estimated ultimate losses based upon the assumption that each accident year will develop to estimated ultimate 
cost in a manner that is analogous to prior years.
Incurred Generalized Cape Cod Method - combines the Incurred Development Method with the expected loss method, 
where  the  expected  loss  ratios  are  estimated  from  exposure  and  claims  experience  weighted  across  multiple  accident 
periods. The selected expected loss ratio for a given accident year is derived by giving some weight to all of the accident 
years in the experience history rather than treating each accident year independently.

Incurred Bornhuetter-Ferguson (“BF”) Method - a combination of the Incurred Development Method and the Expected 
Loss Method, the Incurred BF Method estimates ultimate losses by adding actual incurred losses and projected future 
unreported losses. The amounts produced are then added to cumulative incurred losses to produce an estimate of ultimate 
incurred losses.

•  Expected Loss Method - utilizes an expected ultimate loss ratio based on historical experience adjusted for trends multiplied 

by earned premium to project ultimate losses.

For each method, losses are projected to the ultimate amount to be paid. We then analyze the results and may emphasize or 
deemphasize some or all of the outcomes to reflect actuarial judgment regarding their reasonableness in relation to supplementary 
information and operational and industry changes. These outcomes are then aggregated to produce a single selected point estimate 
that is the basis for the internal actuary’s point estimate for loss reserves.

In determining the level of emphasis that may be placed on some or all of the methods, internal actuaries periodically review 
statistical information as to which methods are most appropriate, whether adjustments are appropriate within the particular methods, 
and if results produced by each method include inherent bias reflecting operational and industry changes.

This supplementary information may include:

• 

• 

• 

• 

• 

• 

• 

open and closed claim counts;

statistics related to open and closed claim count percentages;

claim closure rates;

changes in average case reserves and average loss and loss adjustment expenses incurred on open claims;

reported and ultimate average case incurred changes;

reported and projected ultimate loss ratios; and

loss payment patterns.

When reviewing reserves described in this section, we analyze historical data and estimate the impact of numerous factors 
such as (1) individual claim information; (2) industry and the historical loss experience; (3) legislative enactments, judicial decisions, 
legal developments in the imposition of damages, and changes in political attitudes; and (4) trends in general economic conditions, 
including the effects of inflation. This process assumes that past experience, adjusted for the effects of current developments and 
anticipated trends, is an appropriate basis for predicting future events. There is no precise method for subsequently evaluating the 
impact of any specific factor on the adequacy of reserves, because the eventual deficiency or redundancy is affected by multiple 
factors.  The  key  assumptions  we  use  in  our  determination  of  appropriate  reserve  levels  include  the  underlying  actuarial 
methodologies, consideration of pricing and underwriting initiatives, an evaluation of reinsurance costs and retention levels, and 
consideration of any claims handling impact on paid and incurred loss data trends embedded in the traditional actuarial methods.

10

With respect to estimating ultimate losses and LAE, the key assumptions remained consistent for the years ended December 31, 
2015,  2014  and  2013  and  our  approach  in  establishing  such  assumptions  remained  consistent  for  newly  underwritten  lines.  If 
circumstances bear out our assumptions, losses incurred in 2015 should develop similarly to losses incurred in 2014 and prior years. 
Thus, if for example, the Net Loss Ratio for auto insurance premiums written in a given accident year is 65.0%, we expect that the 
Net Loss Ratio for auto insurance premiums written in that same accident year evolving in Year 2 would also be 65.0%. However, 
due to the inherent uncertainty in the loss development factors, our actual liabilities may differ significantly from our original 
estimates.

The reserve range below provides a sensitivity analysis regarding a range of reserve estimates considered to be reasonable 
based on current information and normal variations in actual losses and assumptions. This range was developed based on actuarial 
judgment of the potential variance in key loss reserve factors which influence ultimate frequency and severity that can cause favorable 
or unfavorable development in loss reserves. However, due to the inherent uncertainty involved with projecting future loss events, 
the reserve range does not include all possible outcomes, and our actual liabilities may differ significantly from our original reserve 
estimates. Our analysis does not anticipate any extraordinary changes in the legal, social or economic environments that could affect 
the  ultimate  outcome  of  claims,  or  the  emergence  of  claims  from  causes  not  currently  recognized  in  the  historical  data.  Such 
extraordinary changes or claim emergence may impact the level of required reserves in ways that are not presently quantifiable. 
Thus, while we believe our reserve estimates are reasonable given the information currently available, it must be recognized that 
actual emergence of losses could deviate, perhaps significantly, from our estimates and the amounts recorded by us.

As of December 31, 2015, 2014 and 2013, our reserves, net of reinsurance recoverables, were $922.4 million, $650.4 million 
and $308.4 million, respectively. In calendar year 2015, unpaid loss reserves increased by $272.1 million, or 41.8% of the $650.4 
million beginning net loss and LAE reserves at December 31, 2014, primarily due to growth caused by: (i) acquisition of our lender-
placed insurance business from QBE; (ii) the Assurant Transaction; and (iii) A&H reserve strengthening predominantly with respect 
to business subject to the EHC Reinsurance Agreement. In calendar year 2014, unpaid loss reserves increased by $341.9 million, 
or 110.9% of the $308.4 million beginning net loss and LAE reserves at December 31, 2013. 

There were no significant changes in the methodologies or key assumptions utilized in the analysis and calculations of our 
loss reserves during the years ended December 31, 2013, 2014 and 2015. Irrespective of whether the exposure type was underwritten 
during the entire three year period, our estimation methodologies and approaches to establishing key assumptions are reasonably 
consistent from year to year for any given line of business.

NGHC

Reciprocal Exchanges

Total

Net Loss Reserves evaluated as of December 31, 2015
(amounts in thousands)

Range of Net Reserve Estimates

Low

Carried

High

$

$

775,845

92,840

868,685

$

$

829,141

93,307

922,448

$

$

923,712

102,637

1,026,349

The resulting range derived from this sensitivity analysis would have increased net reserves by approximately $103.9 million 
or decreased net reserves by approximately $53.8 million, at December 31, 2015. The increase would have reduced net income and 
stockholders’ equity by approximately $67.5 million. The decrease would have increased net income and stockholders equity by 
approximately $35.0 million. A change in our reserves for net losses and loss adjustment expenses would not have an immediate 
impact on our liquidity, but would affect cash flow in future periods as the losses are paid.

Given the numerous factors and assumptions used in our estimates of net reserves for losses and loss adjustment expenses, 
and consequently this sensitivity analysis, we do not believe that it would be meaningful to provide more detailed disclosure regarding 
specific factors and assumptions and the individual effects of these factors and assumptions on our net reserves. Furthermore, there 
is no precise method for subsequently reevaluating the impact of any specific factor or assumption on the adequacy of reserves 
because the eventual deficiency or redundancy is affected by multiple interdependent factors.

11

Reconciliation of Loss and Loss Adjustment Expense Reserves

The table below shows the reconciliation of loss reserves on a gross and net basis for the years ended December 31, 2015, 

2014, and 2013, reflecting changes in losses incurred and paid losses:

(amounts in thousands)

Years Ended December 31,

2015
Reciprocal
Exchanges

NGHC

Total

NGHC

2014
Reciprocal
Exchanges

2013

Total

Total

Unpaid losses and LAE,
gross of related reinsurance
recoverable at beginning of
the year

Less: Reinsurance
recoverables at beginning of
the year
Net balance at beginning of
the year
Incurred losses and LAE
related to:

Current year

Prior year

Total incurred

Paid losses and LAE related
to:

Current year

Prior year

Total paid

Acquired outstanding loss
and loss adjustment reserve

Effect of foreign exchange
rates

Net balance at end of the
year

Plus reinsurance recoverables
at end of the year

Gross balance at end of the
year

$1,450,305

$ 111,848

$1,562,153

$1,259,241

$

— $1,259,241

$1,286,533

(888,215)

(23,583)

(911,798)

(950,828)

562,090

88,265

650,355

308,413

—

—

(950,828)

(991,447)

308,413

295,086

1,265,702

100,255

1,365,957

1,008,406

25,382

1,033,788

456,039

18,378

(2,694)

15,684

17,941

1,336

19,277

6,085

1,284,080

97,561

1,381,641

1,026,347

26,718

1,053,065

462,124

(835,854)

(347,912)

(1,183,766)

(37,018)

(55,501)

(92,519)

(872,872)
(403,413)
(1,276,285)

(645,826)
(187,010)
(832,836)

(20,715)
(12,429)
(33,144)

(666,541)
(199,439)
(865,980)

(265,907)

(182,890)

(448,797)

169,257

(2,520)

—

—

169,257

66,066

94,691

160,757

(2,520)

(5,900)

—

(5,900)

—

—

829,141

93,307

922,448

562,090

88,265

650,355

308,413

794,091

39,085

833,176

888,215

23,583

911,798

950,828

$1,623,232

$ 132,392

$1,755,624

$1,450,305

$ 111,848

$1,562,153

$1,259,241

12

For the years ended December 31, 2015, 2014 and 2013, our gross reserves for loss and LAE were $1,755.6 million, $1,562.2 
million and $1,259.2 million, respectively, of which our case reserves and our reserves for estimated losses that have been incurred 
but not reported (IBNR) were broken down as follows:

(amounts in thousands)

December 31,

2015
Reciprocal
Exchanges

NGHC

Total

NGHC

2014
Reciprocal
Exchanges

2013

Total

Total

Case reserves for unpaid losses
and LAE, gross of related
reinsurance recoverable
Incurred but not reported
(IBNR) reserves for unpaid
losses and LAE, gross of
related reinsurance
recoverable*

Unpaid losses and LAE, gross
of related reinsurance
recoverable

Case reserves for unpaid losses
and LAE, net of related
reinsurance recoverable

Incurred but not reported
(IBNR) reserves for unpaid
losses and LAE, net of related
reinsurance recoverable

Unpaid losses and LAE, net of
related reinsurance recoverable

$ 523,356

$

68,092

$ 591,448

$ 470,862

$

73,689

$ 544,551

$ 342,254

1,099,876

64,300

1,164,176

979,443

38,159

1,017,602

916,987

$1,623,232

$ 132,392

$1,755,624

$1,450,305

$ 111,848

$1,562,153

$1,259,241

$ 412,244

$

50,664

$ 462,908

$ 320,849

$

56,569

$ 377,418

$ 163,844

416,897

42,643

459,540

241,241

31,696

272,937

144,569

$ 829,141

$

93,307

$ 922,448

$ 562,090

$

88,265

$ 650,355

$ 308,413

_________________
*  Includes  total  reinsurance  recoverables  on  unpaid  losses  as  respects  business  subject  to  the  Michigan  Catastrophic  Claims 
Association ("MCCA") and the North Carolina Reinsurance Facility ("NCRF"). For additional information regarding reinsurance 
recoverables on unpaid losses from MCCA and NCRF, see Item 7, "Management’s Discussion and Analysis of Financial Condition 
and Results of Operations - Reinsurance."

Prior Year Loss Development

Changes in loss reserve estimates are unavoidable because such estimates are subject to the outcome of future events. Loss 
trends vary and time is required for changes in trends to be recognized and confirmed. Reserve changes that increase previous 
estimates of ultimate cost are referred to as unfavorable or adverse development or reserve strengthening. Reserve changes that 
decrease previous estimates of ultimate cost are referred to as favorable development or reserve releases.

The table below shows the net loss development for business written for each period presented. The table reflects the changes 
in our loss and LAE reserves in subsequent years from the prior loss estimates based on experience as of the end of each succeeding 
year on a general accepted accounting principles (“GAAP”) basis.

The next section of the table sets forth the re-estimates in later years of incurred losses, including payments, for the years 
indicated. The next section of the table shows, by year, the cumulative amounts of loss and LAE payments, net of amounts recoverable 
from reinsurers, as of the end of each succeeding year.

The “cumulative redundancy (deficiency)” represents, as of December 31, 2015, the difference between the latest re-estimated 
liability and the amounts as originally estimated. A redundancy or favorable development means that the original estimate was 
higher than the current estimate. A deficiency or unfavorable development means that the current estimate is higher than the original 
estimate.

13

Analysis of Loss and Loss Adjustment Expense Reserve Development

(amounts in thousands)

Gross Basis

Gross of Reinsurance Loss and LAE Reserve

As Originally Estimated

Liability re-estimated as of:

One year later

Two years later

Three years later

Four years later

Five years later

Cumulative deficiency (redundancy)

Cumulative amount paid as of:

One year later

Two years later

Three years later

Four years later

Five years later

Re-estimated Liability as % of Original as of:

One year later

Two years later

Three years later

Four years later

Five years later

Period from
March 1,
2010
(Inception)
to
December 31,

Years Ended December 31,

2010

2011

2012

2013

2014

2015

$

1,081,630

$

1,218,412

$

1,286,533

$

1,259,241

$

1,562,153

$

1,755,624

$

$

$

$

$

$

$

$

$

$

$

1,190,512

1,272,311

1,227,800

1,212,021

1,223,873

142,243

324,931

463,252

539,092

578,216

628,501

$

$

$

$

$

$

$

$

$

1,236,164

1,211,144

1,202,737

1,223,347

4,935

298,463

460,278

526,243

593,415

$

$

$

$

$

$

$

1,284,001

1,293,020

1,301,356

14,823

386,048

517,373

621,139

$

$

$

$

$

1,265,935

$

1,565,327

1,261,694

2,453

342,214

517,531

$

$

3,174

582,297

110.1%

117.6%

113.5%

112.1%

113.2%

101.5%

99.4%

98.7%

100.4%

99.8%

100.5%

101.2%

100.5%

100.2%

100.2%

Cumulative deficiency (redundancy) on gross
reserve

13.2%

0.4%

1.2%

0.2%

0.2%

Loss and LAE cumulative paid as a percentage of
Originally Estimated Liability:

One year later

Two years later

Three years later

Four years later

Five years later

30.0%

42.8%

49.8%

53.5%

58.1%

24.5%

37.8%

43.2%

48.7%

30.0%

40.2%

48.3%

27.2%

41.1%

37.3%

14

(amounts in thousands)

Net Basis

Net of Reinsurance Loss and LAE Reserve

As Originally Estimated

Net Liability re-estimated as of:

One year later

Two years later

Three years later

Four years later

Five years later

Cumulative deficiency (redundancy)

Cumulative amount paid as of:

One year later

Two years later

Three years later

Four years later

Five years later

Re-estimated Liability as % of Original as of:

One year later

Two years later

Three years later

Four years later

Five years later

Period from
March 1,
2010
(Inception)
to
December 31,

Years Ended December 31,

$

$

$

$

$

$

$

$

$

$

$

$

2010

2011

2012

2013

2014

2015

386,607

364,678

396,514

384,464

390,973

391,234

$

$

$

$

$

297,693

298,991

305,447

310,389

310,767

$

$

$

$

295,086

301,171

308,605

310,827

$

$

$

308,413

327,690

328,408

$

$

650,355

$

922,448

666,039

4,627

$

13,074

$

15,741

$

19,995

$

15,684

198,970

277,463

326,373

336,693

344,627

$

$

$

$

136,447

231,703

266,135

280,509

$

$

$

182,890

251,355

279,295

$

$

199,439

$

403,413

273,488

94.3%

102.6%

99.4%

101.1%

101.2%

100.4%

102.6%

104.3%

104.4%

102.1%

104.6%

105.3%

106.3%

106.5%

102.4%

Cumulative deficiency (redundancy) on net
reserve

1.2%

4.4%

5.3%

6.5%

2.4%

Loss and LAE cumulative paid as a percentage of
Originally Estimated Liability:

One year later

Two years later

Three years later

Four years later

Five years later

51.5%

71.8%

84.4%

87.1%

89.1%

45.8%

77.8%

89.4%

94.2%

62.0%

85.2%

94.6%

64.7%

88.7%

62.0%

Revisions to reserve estimates are generally the result of ongoing analysis of recent loss development trends and emerging 
historical experience. Original estimates are increased or decreased as additional information becomes known regarding individual 
claims.

The 2014 cumulative deficiency of $15.7 million ($18.4 million excluding the Reciprocal Exchanges) was primarily related 
to $17.2 million of reserve strengthening in the A&H segment predominantly with respect to business subject to the EHC Reinsurance 
Agreement,  which  was  effective  at  the  beginning  of  2014,  and  $1.2  million  of  unfavorable  development  in  the  P&C  segment 
predominantly with respect to higher than expected loss emergence from commercial auto liability combined single limit insurance 
policies.

15

Technology

We rely heavily on technology and extensive data gathering and analysis to evaluate and price our products accurately according 
to risk exposure. In order to provide our policyholders and producers with superior service and realize profitable growth, we have 
substantially upgraded our information technology capabilities in recent years. In 2010, we started development on our new P&C 
policy administration system named “NPS.” On a limited basis, we launched NPS in January 2011 and as of February 2014, all of 
our P&C policies are administered on the system. NPS is based on advanced server-based technology allowing quicker processing 
and the ability for enhanced scalability. This new system reduced cost by eliminating our three costly legacy mainframe based 
systems and allows for increased straight-through automated processing, removing the need for expensive back office processes as 
well  as  providing  enhanced  self-service  functionality.  Since  inception,  we  have  reduced  our  information  technology  operating 
expenses significantly. We have integrated our new policy administration system across all lines of our P&C business, retired the 
three legacy systems and have significantly incorporated our RAD 5.0 underwriting pricing tool into this system. Our goal is to 
continue to make strategic investments in technology in order to develop sophisticated tools that enhance our customer service, 
product management and data analysis capabilities.

RAD 5.0 is an underwriting pricing tool that more accurately prices specific risk exposures to assist us in profitably underwriting 
our P&C products. Our RAD 5.0 technology offers significant advantages over our prior underwriting pricing system by employing 
numerous additional components and pricing strategies such as supplemental risk and improved credit modeling. We believe the 
RAD 5.0 underwriting pricing tool will facilitate better pricing over the lifetime of a policy by employing lifetime value modeling, 
elasticity  modeling  and  optimized  pricing.  See  “-P&C  Segment-Underwriting,  Pricing  and  Risk  Management,  and Actuarial 
Capabilities.”

In our lender-placed insurance business, we use a proprietary insurance-tracking system to monitor the customers' mortgage 
portfolios to verify the existence of insurance on each mortgaged property. We believe we can leverage our technology expertise 
to operate the business under a more efficient cost structure.

Consistent with our niche, technology-driven focus, we have an arrangement with a managing general agency that has developed 
advanced vehicle telematics technology that monitors miles driven and other driver behavior, enabling us to leverage this technology 
to offer lower cost, low mileage products with less exposure.

Regulation

General

We are subject to extensive regulation in the United States and to a lesser extent in Bermuda, Luxembourg and Sweden. As 
of December 31, 2015, we had fifteen operating insurance subsidiaries domiciled in the United States: Integon Casualty Insurance 
Company, Integon General Insurance Corporation, Integon Indemnity Corporation, Integon National Insurance Company (“Integon 
National”), Integon Preferred Insurance Company, New South Insurance Company, MIC General Insurance Corporation, National 
General Insurance Company, National General Assurance Company, National General Insurance Online, Inc., National Health 
Insurance Company, Personal Express Insurance Company, Imperial Fire and Casualty Insurance Company, National Automotive 
Insurance Company and Agent Alliance Insurance Company.

State Insurance Regulation

Insurance companies are subject to regulation and supervision by the department of insurance in the jurisdiction in which 
they are domiciled and, to a lesser extent, other jurisdictions in which they are authorized to conduct business. The primary purpose 
of such regulatory powers is to protect individual policyholders. State insurance authorities have broad regulatory, supervisory and 
administrative powers, including, among other things, the power to (a) grant and revoke licenses to transact business, including 
individual lines of authority, (b) set the standards of solvency to be met and maintained, (c) determine the nature of, and limitations 
on,  investments  and  dividends,  (d) approve  policy  rules,  rates  and  forms  prior  to  issuance,  (e) regulate  and  conduct  specific 
examinations regarding marketing, unfair trade, claims and fraud prevention and investigation practices, and (f) conduct periodic 
comprehensive examinations of the financial condition of insurance companies domiciled in their state. In particular, commercial 
policy rates and forms are closely regulated in all states.

16

Financial Oversight

Reporting Requirements

Our insurance subsidiaries are required to file detailed financial statements prepared in accordance with statutory accounting 
principles and other reports with the departments of insurance in all states in which they are licensed to transact business. These 
reports include details concerning claims reserves held by the insurer, specific investments held by the insurer, and numerous other 
disclosures about the insurer’s financial condition and operations. These financial statements are subject to periodic examination 
by the department of insurance in each state in which they are filed.

Investments

State insurance laws and insurance departments also regulate investments that insurers are permitted to make. Limitations are 
placed on the amounts an insurer may invest in a particular issuer, as well as the aggregate amount an insurer may invest in certain 
types of investments. Certain investments (such as real estate) are prohibited by certain jurisdictions.

Each of our domiciliary states has its own regulations and limitations on the amounts an insurer may invest in a particular 
issuer and the aggregate amount an insurer may invest in certain types of investments. In general, investments may not exceed a 
certain percentage of surplus, admitted assets or total investments. For example, the investments of Integon National, domiciled in 
North Carolina, in stocks shall not exceed twenty-five percent of Integon National’s admitted assets and the stock of any one 
corporation may not exceed three percent of their admitted assets. To ensure compliance in each state, we review our investment 
portfolio quarterly based on each states regulations and limitations.

State Insurance Department Examinations

As part of their regulatory oversight process, state insurance departments conduct periodic detailed financial examinations of 
insurance companies domiciled in their states, generally once every three to five years. Examinations are generally carried out in 
cooperation with the insurance departments of other states under guidelines promulgated by the National Association of Insurance 
Commissioners ("NAIC"). A second type of regulatory oversight examination of insurance companies involves a review by an 
insurance  department  of  an  authorized  company’s  market  conduct,  which  entails  a  review  and  examination  of  a  company’s 
compliance with laws governing marketing, underwriting, rating, policy-issuance, claims-handling and other aspects of its insurance 
business during a specified period of time.

The results of these examinations can give rise to regulatory orders requiring remedial, injunctive or other corrective action 

on the part of the company that is the subject of the examination or assessing fines or other penalties against that company.

Risk-Based Capital Regulations

Our insurance subsidiaries are required to report their risk-based capital based on a formula developed and adopted by the 
NAIC that attempts to measure statutory capital and surplus needs based on the risks in the insurer’s mix of products and investment 
portfolio. The formula is designed to allow insurance regulators to identify weakly-capitalized companies. Under the formula, a 
company determines its “risk-based capital” by taking into account certain risks related to the insurer’s assets (including risks related 
to its investment portfolio and ceded reinsurance) and the insurer’s liabilities (including underwriting risks related to the nature and 
experience of its insurance business). The departments of insurance in our domiciliary states generally require a minimum total 
adjusted risk-based capital equal to 200% of an insurance company’s authorized control level risk-based capital. Each of our insurance 
subsidiaries had total adjusted risk-based capital substantially in excess of 200% of the authorized control level as of December 31, 
2015.

Insurance Regulatory Information System Ratios

The NAIC Insurance Regulatory Information System, or IRIS, is part of a collection of analytical tools designed to provide 
state insurance regulators with an integrated approach to screening and analyzing the financial condition of insurance companies 
operating in their respective states. IRIS is intended to assist state insurance regulators in targeting resources to those insurers in 
greatest need of regulatory attention. IRIS consists of two phases: statistical and analytical. In the statistical phase, the NAIC database 
generates key financial ratio results based on financial information obtained from insurers’ annual statutory statements. The analytical 
phase is a review of the annual statements, financial ratios and other automated solvency tools. The primary goal of the analytical 
phase is to identify companies that appear to require immediate regulatory attention. A ratio result falling outside the usual range 
of IRIS ratios is not considered a failing result; rather, unusual values are viewed as part of the regulatory early monitoring system. 
Furthermore, in some years, it may not be unusual for financially sound companies to have several ratios with results outside the 

17

usual ranges. An insurance company may fall out of the usual range for one or more ratios because of specific transactions that are 
in themselves immaterial or because of certain reinsurance or pooling structures or changes in such structures.

In 2015, three of our insurance subsidiaries had more than four ratios departing from the usual range of values. Integon Casualty 
Insurance Company had five ratios with deviations primarily as a result of a dividend and return of capital paid during 2015 which 
was approved by the North Carolina Department of Insurance. Integon Preferred Insurance Company had six ratios with deviations 
primarily as a result of a dividend paid during 2015 which was approved by the North Carolina Department of Insurance. National 
Health Insurance Company had seven ratios with deviations primarily as a result of new business initiatives entered into during 
2015 which increased premium over the prior year. All of the remaining insurance subsidiaries had four or less ratios outside of the 
usual ranges. The insurance subsidiaries will respond to these variances with no further inquiry expected from the NAIC. 

See Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations-Liquidity and Capital 

Resources.”

Statutory Accounting Principles

Statutory accounting principles, or SAP, is a basis of accounting developed to assist insurance regulators in monitoring and 
regulating  the  solvency  of  insurance  companies.  SAP  is  primarily  concerned  with  measuring  an  insurer’s  solvency.  Statutory 
accounting focuses on valuing assets and liabilities of insurers at financial reporting dates in accordance with appropriate insurance 
law and regulatory provisions applicable in each insurer’s domiciliary state.

Generally accepted accounting principles, or GAAP, is concerned with a company’s solvency, but is also concerned with other 
financial measurements, principally income and cash flows. Accordingly, GAAP gives more consideration to appropriately matching 
revenue and expenses and accounting for management’s stewardship of assets than does SAP. As a direct result, different assets 
and liabilities and different amounts of assets and liabilities will be reflected in financial statements prepared in accordance with 
GAAP as compared to SAP.

Some principal differences in SAP as compared to GAAP that relate to our operations are as follows:

(a)  Admitted assets - the term admitted assets means the assets are stated at values that are permitted by the insurance departments 
of the states of domicile. The increase or decrease in non-admitted assets is charged directly to unassigned surplus. Under 
GAAP, the assets would be included in the balance sheet, net of any valuation allowances.

(b)  Investments - are valued in accordance with the laws of the States of Domicile and the valuations prescribed by the Securities 
Valuation  Office  (“SVO”)  of  the  National Association  of  Insurance  Commissioners  (NAIC).  Market  values  of  certain 
investments in bonds are based on values specified by the NAIC rather than on actual or estimated fair values under GAAP.

(c)  Policy acquisition costs - costs of acquiring and renewing business are expensed when incurred under SAP rather than 

capitalized and amortized over the terms of the related policies under GAAP.

(d)  Reinsurance - commissions and allowances on reinsurance ceded are recognized in operations when incurred under SAP, 
to the extent the amount does not exceed actual acquisition costs, rather than being deferred and amortized over the terms 
of the respective reinsurance agreements under GAAP. Reserves for losses and LAE and unearned premiums are reported 
net of the impact of reinsurance rather than reporting the gross amounts and recording assets for the amounts related to 
reinsurance ceded as required by Financial Accounting Standards Board (FASB) Accounting Standards Codification (ASC) 
944.

(e)  Unauthorized reinsurance - SAP require a liability for unauthorized reinsurance to be recorded representing reinsurance 
recoverable on paid losses and LAE, unearned premiums and unpaid losses and LAE in excess of funds held, letters of credit 
and trust accounts on business reinsured with insurance companies not qualified to do business in the state of domicile. 
Changes  in  this  liability  are  charged  directly  to  unassigned  surplus.  Under  GAAP,  an  allowance  for  amounts  deemed 
uncollectible would be established through a charge to earnings.

(f)  Goodwill - under SAP, goodwill is calculated as the difference between the costs of acquiring the entity and the reporting 
entity’s share of the historical book value of the acquired entity. In addition, goodwill is subject to certain limitations and 
is amortized over 10 years or less, with a change to unrealized capital loss. Goodwill under GAAP is calculated as the 
difference between the cost of the acquiring the entity and fair value of the assets received and liabilities assumed and are 
not amortized.

(g)  Income taxes - under SAP, deferred tax assets are specifically limited to (1) the amount of federal income taxes paid in prior 
years that can be recovered through loss carrybacks for existing temporary differences that reverse by the end of the subsequent 
calendar year, plus (2) the lesser of the remaining gross deferred tax assets expected to be realized within one year of the 
balance sheet date or 10% of capital and surplus excluding any net deferred tax assets, plus (3) the amount of remaining 
gross deferred tax assets that can be offset against existing gross deferred tax liabilities. The remaining deferred tax assets 

18

are non-admitted. The change in net admitted deferred income tax is credited or charged directly to surplus. Under GAAP, 
the amount is charged or credited to income tax expense.

(h)  Equalization reserve - Luxembourg domiciled insurance companies are allowed to record a catastrophe reserve in excess 
of required reserves determined by a formula based on the volatility of the business ceded to the company. Under U.S. GAAP 
this formula based catastrophe reserve is not recognized.

(i)  Surplus notes - under SAP, surplus notes payable are recognized in capital and surplus, rather than debt as under GAAP. 

Additionally, accrued interest is not recognized under SAP.

Credit for Reinsurance

State insurance laws permit U.S. insurance companies, as ceding insurers, to take financial statement credit for reinsurance 
that is ceded, so long as the assuming reinsurer satisfies the state’s credit for reinsurance laws. The Nonadmitted and Reinsurance 
Reform Act (“NRRA”) contained in the Dodd-Frank Wall Street Reform and Consumer Protection Act ("Dodd-Frank Act") provides 
that if the state of domicile of a ceding insurer is an NAIC accredited state, or has financial solvency requirements substantially 
similar to the requirements necessary for NAIC accreditation, and recognizes credit for reinsurance for the insurer’s ceded risk, 
then no other state may deny such credit for reinsurance. Because all states are currently accredited by the NAIC, the Dodd-Frank 
Act prohibits a state in which a U.S. ceding insurer is licensed but not domiciled from denying credit for reinsurance for the insurer’s 
ceded risk if the cedant’s domestic state regulator recognizes credit for reinsurance. The ceding company in this instance is permitted 
to reflect in its statutory financial statements a credit in an aggregate amount equal to the ceding company’s liability for unearned 
premium (which are that portion of premiums written which applies to the unexpired portion of the policy period), loss reserves 
and loss expense reserves to the extent ceded to the reinsurer.

Holding Company Regulation

We qualify as a holding company system under state-enacted legislation that regulates insurance holding company systems. 
Each insurance company in a holding company system is required to register with the insurance regulatory agency of its state of 
domicile and periodically furnish information concerning its operations and transactions, particularly with other companies within 
the holding company system that may materially affect its operations, management or financial condition.

Transactions with Affiliates

The insurance laws in most of those states provide that all transactions among members of an insurance holding company 
system must be fair and reasonable. These laws require disclosure of material transactions within the holding company system and, 
in some cases, prior notice of or approval for certain transactions, including, among other things, (a) the payment of certain dividends, 
(b) cost sharing agreements, (c) intercompany agency, service or management agreements, (d) acquisition or divestment of control 
of or merger with domestic insurers, (e) sales, purchases, exchanges, loans or extensions of credit, guarantees or investments if such 
transactions are equal to or exceed certain thresholds, and (f) reinsurance agreements. All transactions within a holding company 
system affecting an insurer must have fair and reasonable terms and are subject to other standards and requirements established by 
law and regulation.

Dividends

Our insurance subsidiaries are subject to statutory requirements as to maintenance of policyholders’ surplus and payment of 
dividends. In general, the maximum amount of dividends that the insurance subsidiaries may pay in any 12-month period without 
regulatory approval is the greater of adjusted statutory net income or 10% of statutory policyholders’ surplus as of the preceding 
calendar year end. Adjusted statutory net income is generally defined for this purpose to be statutory net income, net of realized 
capital gains, for the calendar year preceding the date of the dividend. Also, most states restrict an insurance company’s ability to 
pay dividends in excess of its statutory unassigned surplus or earned surplus. In addition, state insurance regulators may limit or 
restrict an insurance company’s ability to pay stockholder dividends or as a condition to issuance of a certificate of authority, as a 
condition to a change of control approval or for other regulatory reasons.

Enterprise Risk and Other New Developments

In December 2010, the NAIC adopted amendments to the Model Insurance Holding Company System Regulation Act and 
Regulation (the “Amended Model Act and Regulation”) to introduce the concept of “enterprise risk” within an insurance company 
holding system. “Enterprise risk” is defined as any activity, circumstance, event or series of events involving one or more affiliates 
of an insurer that, if not remedied promptly, is likely to have a material adverse effect upon the financial condition or the liquidity 
of the insurer or its insurance holding company system as a whole. The Amended Model Act and Regulation imposes more extensive 

19

informational requirements on an insurance holding company system in order to protect the licensed insurance companies from 
enterprise risk, including requiring it to prepare an annual enterprise risk report that identifies the material risks within the insurance 
company holding system that could pose enterprise risk to the licensed insurer. In addition, the Amended Model Act and Regulation 
requires any controlling person of a domestic insurer seeking to divest its controlling interest in the domestic insurer to file a notice 
of its proposed divestiture, which may be subject to approval by the insurance commissioner. To date, a number of states have 
adopted some or all of the changes in the Amended Model Act and Regulation, including California and Texas, where some of our 
insurance companies are domiciled or commercially domiciled. The NAIC has made certain sections of the amendments part of its 
accreditation standards for state solvency regulation, which may motivate more states to adopt the amendments promptly.

In September 2012, the NAIC adopted the Risk Management and Own Risk and Solvency Assessment ("ORSA") Model Act, 
which requires insurers to maintain a framework for identifying, assessing, monitoring and reporting on the "material and relevant 
risks" associated with the insurer's current business plans. Under the ORSA Model Act, an insurer must perform at least annually 
a self-assessment of its current and future risks and must file a confidential report with the insurer's lead insurance regulator. The 
ORSA report was filed in 2015 with the Company's lead insurance regulator, as well as with certain other state regulators, and 
describes our process for assessing our own solvency.

Change of Control

State insurance holding company laws require prior approval by the respective state insurance departments of any change of 
control of an insurer. “Control” is generally defined as the possession, direct or indirect, of the power to direct or cause the direction 
of the management and policies of the company, whether through the ownership of voting securities, by contract or otherwise. 
Control is generally presumed to exist through the direct or indirect ownership of 10% or more of the voting securities of a domestic 
insurance company or any entity that controls a domestic insurance company. In addition, two of our insurance subsidiaries are 
currently deemed to be commercially domiciled in Florida and, as such, are subject to regulation by the Florida Office of Insurance 
Regulation (“OIR”). Florida insurance law prohibits any person from acquiring 5% or more of our outstanding voting securities or 
those of any of our insurance subsidiaries without the prior approval of the Florida OIR. However, a party may acquire less than 
10% of our voting securities without prior approval if the party files a disclaimer of affiliation and control. Any person wishing to 
acquire control of us or of any substantial portion of our outstanding shares would first be required to obtain the approval of the 
domestic regulators (including those asserting “commercial domicile”) of our insurance subsidiaries or file appropriate disclaimers.

Any future transactions that would constitute a change of control, including a change of control of us and/or any of our domestic 
insurance subsidiaries, would generally require the party acquiring or divesting control to obtain the prior approval of the department 
of insurance in the state in which the insurance company being acquired is domiciled (and in any other state in which the company 
may be deemed to be commercially domiciled by reason of concentration of its insurance business within such state) and may also 
require pre-notification in certain other states. Obtaining these approvals may result in the material delay of, or deter, any such 
transaction.

In addition, insurance laws in many states contain provisions that require pre- and post-notification to the insurance departments 
of a change of control of certain non-domestic insurance companies licensed in those states, as well as post-notification of a change 
of control of certain agencies and third-party administrators.

These laws may discourage potential acquisition proposals and may delay, deter or prevent a change of control of us, including 
through transactions, and in particular unsolicited transactions, that some or all of our stockholders might consider to be desirable.

Market Conduct

Regulation of Insurance Rates and Approval of Policy Forms

The insurance laws of most states in which we conduct business require insurance companies to file insurance rate schedules 
and insurance policy forms for review and approval. If, as permitted in some states, we begin using new rates before they are 
approved, we may be required to issue refunds or credits to the policyholders if the new rates are ultimately deemed excessive or 
unfair and disapproved by the applicable state regulator. In other states, prior approval of rate changes is required and there may 
be long delays in the approval process or the rates may not be approved. Accordingly, our ability to respond to market developments 
or increased costs in that state can be adversely affected.

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Underwriting

The use of credit in underwriting and rating is the subject of significant regulatory and legislative activity. Regulators and 
legislators have expressed a number of concerns related to the use of credit, including: questions regarding the accuracy of credit 
reports,  perceptions  that  credit  may  have  a  disparate  effect  on  the  poor  and  certain  minority  groups,  the  perceived  lack  of  a 
demonstrated causal relationship between credit and insurance risk, the treatment of persons with limited or no credit, the impact 
on credit of extraordinary life events (e.g., catastrophic injury or death of a spouse), and the credit attributes applied in the credit 
scoring models used by insurers. A number of state insurance departments have issued bulletins, directives, or regulations that 
regulate or prohibit the use of credit by insurers. In addition, a number of states are considering or have passed legislation to regulate 
insurers’ use of credit information. The use of credit information continues to be a regulatory and legislative issue, and it is possible 
that the U.S. Congress or one or more states may enact further legislation affecting its use in underwriting and rating limitations on 
the ability to charge policy fees.

Unfair Claims Practices

Generally, insurance companies, adjusting companies and individual claims adjusters are prohibited by state statutes from 
engaging in unfair claims practices on a flagrant basis or with such frequency to indicate a general business practice. Unfair claims 
practices include:

•  misrepresenting pertinent facts or insurance policy provisions relating to coverages at issue;

• 

• 

• 

• 

• 

• 

• 

failing to acknowledge and act reasonably promptly upon communications with respect to claims arising under insurance 
policies;

failing to adopt and implement reasonable standards for the prompt investigation and settlement of claims arising under 
its policies;

failing to affirm or deny coverage of claims within a reasonable time after proof of loss statements have been completed;

attempting to settle a claim for less than the amount to which a reasonable person would have believed such person was 
entitled;

attempting to settle claims on the basis of an application that was altered without notice to or knowledge or consent of the 
insured;

compelling insureds to institute suits to recover amounts due under policies by offering substantially less than the amounts 
ultimately recovered in suits brought by them;

refusing to pay claims without conducting a reasonable investigation;

•  making claim payments to an insured without indicating the coverage under which each payment is being made;

• 

• 

• 

delaying the investigation or payment of claims by requiring an insured, claimant or the physician of either to submit a 
preliminary  claim  report  and  then  requiring  the  subsequent  submission  of  formal  proof  of  loss  forms,  both  of  which 
submissions contains substantially the same information;

failing, in the case of claim denials or offers of compromise or settlement, to promptly provide a reasonable and accurate 
explanation of the basis for such actions; and

not attempting in good faith to effectuate prompt, fair and equitable settlements of claims in which liability has become 
reasonably clear.

Guaranty Fund Assessments

Most, if not all, of the states where we are licensed to transact business require that property and casualty insurers doing 
business within the state participate in a guaranty association, which is organized to pay contractual benefits owed pursuant to 
insurance policies issued by impaired, insolvent or failed insurers. These associations levy assessments, up to prescribed limits, on 
all member insurers in a particular state on the basis of the proportionate share of the premiums written by the member insurers in 
the lines of business in which the impaired, insolvent or failed insurer is engaged. Some states permit member insurers to recover 
assessments paid through full or partial premium tax offsets.

Property and casualty insurance company insolvencies or failures may result in additional guaranty association assessments 
to our insurance subsidiaries at some future date. At this time, we are unable to determine the impact, if any, that such assessments 
may have on their financial positions or results of their operations. As of December 31, 2015, each of our insurance subsidiaries 
has established accruals for guaranty fund assessments with respect to insurers that are currently subject to insolvency proceedings.

21

Assigned Risks

Many states in which we conduct business require automobile liability insurers to sell BI liability, property damage liability, 
medical expense, and uninsured motorist coverage to a proportionate number (based on the insurer’s share of the state’s automobile 
casualty insurance market) of those drivers applying for placement as “assigned risks.” Drivers seek placement as assigned risks 
because their driving records or other relevant characteristics make them difficult to insure in the voluntary market.

Restrictions on Withdrawal, Cancellation, and Nonrenewal

In addition, many states have laws and regulations that limit an insurer’s ability to withdraw from a particular market. For 
example, states may limit an insurer’s ability to cancel or not renew policies. Furthermore, certain states prohibit an insurer from 
withdrawing from one or more lines of business written in the state, except pursuant to a plan that is approved by the state insurance 
department. The  state  insurance  department  may  disapprove  any  proposed  plan  that  may  lead  to  market  disruption.  Laws  and 
regulations that limit cancellation and non-renewal and that subject program withdrawals to prior approval requirements may restrict 
the ability of our insurance subsidiaries to exit unprofitable markets.

Required Licensing

Our  insurance  subsidiaries  operate  under  licenses  issued  by  the  department  of  insurance  in  the  states  in  which  they  sell 
insurance. If a regulatory authority denies or delays granting a new license, our ability to offer new insurance products in that market 
may be substantially impaired. In addition, if the department of insurance in any state in which one of our insurance subsidiaries 
currently operates suspends, non-renews, or revokes an existing license, we would not be able to offer affected products in the state.

In addition, insurance agencies, producers, third-party administrators, claims adjusters and service contract providers and 
administrators are subject to licensing requirements and regulation by insurance regulators in various states in which they conduct 
business. Certain of our subsidiaries engage in these functions and are subject to licensing requirements and regulation by insurance 
regulators in various states.

Federal and State Legislative and Regulatory Changes

From  time  to  time,  various  regulatory  and  legislative  changes  have  been  proposed  in  the  insurance  industry. Among  the 
proposals that have in the past been or are at present being considered are the possible introduction of federal regulation in addition 
to, or in lieu of, the current system of state regulation of insurers and proposals in various state legislatures (some of which have 
been enacted) to conform portions of their insurance laws and regulations to various model acts adopted by the NAIC. The NAIC 
has  undertaken  a  Solvency  Modernization  Initiative  focused  on  updating  the  U.S.  insurance  solvency  regulation  framework, 
including  capital  requirements,  governance  and  risk  management,  group  supervision,  accounting  and  financial  reporting  and 
reinsurance. The Amended Model Act and Regulation (discussed above) is a result of these efforts. Additional requirements are 
also expected. For example, the NAIC has adopted the Risk Management and ORSA Model Act, which when adopted by the states, 
will require insurers to perform an ORSA and, upon request of a state, file an ORSA Summary Report with the state. The ORSA 
report was filed in 2015 with the Company's lead insurance regulator, as well as with certain other state regulators, and describes 
our process for assessing our own solvency.

On July 21, 2010, the President signed into law the Dodd-Frank Act that established a Federal Insurance Office ("FIO") within 
the U.S. Department of the Treasury. The Federal Insurance Office initially is charged with monitoring all aspects of the insurance 
industry (other than health insurance, certain long-term care insurance and crop insurance), gathering data, and conducting a study 
on methods to modernize and improve the insurance regulatory system in the United States. On December 12, 2013, the FIO issued 
a report (as required under the Dodd-Frank Act) entitled “How to Modernize and Improve the System of Insurance Regulation in 
the United States” (the “Report”), which stated that, given the “uneven” progress the states have made with several near-term state 
reforms, should the states fail to accomplish the necessary modernization reforms in the near term, “Congress should strongly 
consider direct federal involvement.” The FIO continues to support the current state-based regulatory regime, but will consider 
federal regulation should the states fail to take steps to greater uniformity (e.g., federal licensing of insurers). The Report also 
appears to signal greater activity by the federal government in dealing with non-U.S. regulators and regulatory regimes, using the 
authority expressly given by the Dodd-Frank Act to Treasury and the United States Trade Representative to negotiate “covered 
agreements” with foreign authorities.

In addition, the Dodd-Frank Act gives the Federal Reserve supervisory authority over a number of financial services companies, 
including insurance companies, if they are designated by a two-thirds vote of a Financial Stability Oversight Council as “systemically 
important.” If an insurance company is designated as systemically important, the Federal Reserve’s supervisory authority could 

22

include the ability to impose heightened financial regulation upon that insurance company and could impact requirements regarding 
its capital, liquidity and leverage as well as its business and investment conduct.

The Dodd-Frank Act also incorporates the NRRA, which became effective on July 21, 2011. Among other things, the NRRA 
establishes  national  uniform  standards  on  how  states  may  regulate  and  tax  surplus  lines  insurance  and  sets  national  standards 
concerning the regulation of reinsurance. In particular, the NRRA gives regulators in the home state of an insured exclusive authority 
to regulate and tax surplus lines insurance transactions, and regulators in a ceding insurer’s state of domicile the sole responsibility 
for regulating the balance sheet credit that the ceding insurer may take for reinsurance recoverables.

As noted above, new guidance and regulations continue to be issued under PPACA. If we are unable to adapt our A&H 
business to current and/or future requirements of PPACA, or if significant uncertainty continues with respect to implementation of 
PPACA, our A&H business could be materially adversely affected. Furthermore, should Congress extend the scope of PPACA to 
include some or all of our current and proposed A&H products, such a development could have a material adverse effect on our 
A&H business.

Other  possible  federal  regulatory  developments  include  the  introduction  of  legislation  in  Congress  that  would  repeal  the 
McCarran-Ferguson Act antitrust exemption for the insurance industry. The antitrust exemption allows insurers to compile and 
share loss data, develop standard policy forms and manuals and predict future loss costs with greater reliability, among other things. 
The ability of the industry, under the exemption permitted in the McCarran-Ferguson Act, to collect loss cost data and build a 
credible database as a means of predicting future loss costs is an important part of cost-based pricing. If the ability to collect this 
data were removed, the predictability of future loss costs and the reliability of pricing could be undermined.

In recent years, the lender-placed insurance business has been subject to class action litigation and investigations by state 
insurance regulators and federal regulatory agencies, including the Consumer Financial Protection Bureau and the Federal Housing 
Finance Agency. Litigation and regulatory proceedings have included allegations of excessive premium rates and inappropriate 
business transactions. Unfavorable outcomes of litigation or regulatory investigations or significant problems in our relationships 
with regulators could adversely affect our results of operations and financial condition, reputation, and ability to continue to do 
business. They could also expose us to further investigations or litigation. In addition, certain of our customers in the mortgage 
industry are the subject of various regulatory investigations and/or litigation regarding mortgage lending practices, which could 
indirectly affect agreements with these clients and our business.  

Privacy Regulations

In 1999, Congress enacted the Gramm-Leach-Bliley Act, which, among other things, protects consumers from the unauthorized 
dissemination of certain personal information. Subsequently, states have implemented additional regulations to address privacy 
issues. Certain aspects of these laws and regulations apply to all financial institutions, including insurance and finance companies, 
and require us to maintain appropriate policies and procedures for managing and protecting certain personal information of our 
policyholders. We may also be subject to future privacy laws and regulations, which could impose additional costs and impact our 
results of operations or financial condition. In 2000, the NAIC adopted the Privacy of Consumer Financial and Health Information 
Model Regulation, which assisted states in promulgating regulations to comply with the Gramm-Leach-Bliley Act. In 2002, to 
further facilitate the implementation of the Gramm-Leach-Bliley Act, the NAIC adopted the Standards for Safeguarding Customer 
Information Model Regulation. Several states have now adopted similar provisions regarding the safeguarding of policyholder 
information.

Telephone Sales Regulations

The United States Congress, the Federal Communications Commission and various states have promulgated and enacted 
rules and laws that govern telephone solicitations. There are numerous state statutes and regulations governing telephone sales 
activities that do or may apply to our operations, including the operations of our call center insurance agencies. For example, some 
states place restrictions on the methods and timing of calls and require that certain mandatory disclosures be made during the course 
of a telephone sales call. Federal and state “Do Not Call” regulations must be followed for us to engage in telephone sales activities.

Offices

Our principal executive offices are located at 59 Maiden Lane, 38th Floor, New York New York 10038, and our telephone 
number at that location is (212) 380-9500. Our website is www.nationalgeneral.com. Our Internet website and the information 
contained therein or connected thereto are not intended to be incorporated by reference into the Annual Report on Form 10-K.

23

Employees

As of December 31, 2015, we have approximately 4,630 employees, including part-time employees, none of whom are covered 

by collective bargaining arrangements.

Available Information

We file our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, proxy statements on 
Schedule 14A and all amendments to those reports as required by the U.S. Securities and Exchange Commission (the “SEC”). You 
may read or obtain copies of these documents by visiting the SEC’s Public Reference Room at 100 F Street, N.E., Washington, 
D.C. 20549, by calling the SEC at 1-800-SEC-0330 or by accessing the SEC’s website at http://www.sec.gov. Our Internet website 
address is www.nationalgeneral.com. You can also obtain on our website’s Investor Relations page, free of charge, a copy of our 
annual report on Form 10-K, our quarterly reports on Form 10-Q, our current reports on Form 8-K, and any amendments to those 
reports, as soon as reasonably practicable after we electronically file such reports or amendments with, or furnish them to, the SEC.

Also available at the “Corporate Governance” section of the Investor Relations page of our website, free of charge, are copies 
of  our  Code  of  Business  Conduct  and  Ethics,  and  the  charters  for  our Audit,  Compensation,  and  Nominating  and  Corporate 
Governance Committees. Copies of our Code of Business Conduct and Ethics, and Charters are also available in print free of charge, 
upon request by any shareholder. You can obtain such copies in print by contacting Investor Relations by mail at our corporate 
office. We intend to disclose on our website any amendment to, or waiver of, any provision of our Code of Business Conduct and 
Ethics applicable to our directors and executive officers that would otherwise be required to be disclosed under the rules of the SEC 
or NASDAQ.

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Item 1A. Risk Factors

You should carefully consider the following risks and all of the other information set forth in this report, including our 
consolidated  financial  statements  and  the  notes  thereto.  The  following  discussion  of  risk  factors  includes  forward-looking 
statements and our actual results may differ substantially from those discussed in such forward-looking statements. See “Note on 
Forward-Looking Statements.”

Risks Relating to Our Business

If we are unable to accurately underwrite risks and charge competitive yet profitable rates to our policyholders, our business, 
financial condition and results of operations may be adversely affected.

In general, the premiums for our insurance policies are established at the time a policy is issued and, therefore, before all 
of our underlying costs are known. Like other insurance companies, we rely on estimates and assumptions in setting our premium 
rates. Establishing adequate premiums is necessary, together with investment income, to generate sufficient revenue to offset 
losses, loss adjustment expenses and other underwriting costs and to earn a profit. If we do not accurately assess the risks that we 
assume, we may not charge adequate premiums to cover our losses and expenses, which would negatively affect our results of 
operations and our profitability. Alternatively, we could set our premiums too high, which could reduce our competitiveness and 
lead to lower revenues.

Pricing involves the acquisition and analysis of historical loss data, and the projection of future trends, loss costs and expenses, 
and inflation trends, among other factors, for each of our products in multiple risk tiers and many different markets. In order to 
accurately price our policies, we:

• 

• 

• 

• 

collect and properly analyze a substantial volume of data from our insureds;

develop, test and apply appropriate actuarial projections and rating formulas;

closely monitor and timely recognize changes in trends; and

project both frequency and severity of our insureds’ losses with reasonable accuracy.

We seek to implement our pricing accurately in accordance with our assumptions. Our ability to undertake these efforts 

successfully and, as a result, accurately price our policies, is subject to a number of risks and uncertainties, including:

• 

• 

• 

• 

• 

• 

• 
• 

insufficient or unreliable data;

incorrect or incomplete analysis of available data;

uncertainties generally inherent in estimates and assumptions;

our failure to implement appropriate actuarial projections and rating formulas or other pricing methodologies;

regulatory constraints on rate increases;

unexpected escalation in the costs of ongoing medical treatment;

our failure to accurately estimate investment yields and the duration of our liability for loss and LAE; and
unanticipated court decisions, legislation or regulatory action.

If we are unable to establish and maintain accurate loss reserves, our business, financial condition and results of operations 
may be materially adversely affected.

Our financial statements include loss reserves, which represent our best estimate of the amounts that our insurance subsidiaries 
ultimately will pay on claims that have been incurred, and the related costs of adjusting those claims, as of the date of the financial 
statements. There is inherent uncertainty in the process of establishing insurance loss reserves.

As a result of these uncertainties, the ultimate paid loss and loss adjustment expenses may deviate, perhaps substantially, 
from the point-in-time estimates of such losses and expenses, as reflected in the loss reserves included in our financial statements. 
To the extent that loss and LAE exceed our estimates, we will be required to immediately recognize the unfavorable development 
and increase loss reserves, with a corresponding reduction in our net income in the period in which the deficiency is identified. 
Consequently, ultimate losses paid could materially exceed reported loss reserves and have a materially adverse effect on our 
business, financial condition and results of operations.

25

Ongoing economic uncertainty could materially and adversely affect our business, our liquidity and financial condition.

In recent years, global economies and financial markets have experienced significant volatility and disruption including, 
relatively high and sustained unemployment, reduced consumer spending, lower residential and commercial real estate prices, 
U.S. debt ceiling and budget deficit concerns, and the relatively low availability of credit. Such conditions may potentially affect 
(among other aspects of our business) the demand for and claims made under our products, the ability of customers, counterparties 
and others to establish or maintain their relationships with us, our ability to access and efficiently use internal and external capital 
resources and our investment performance. In the event that these conditions persist and result in a prolonged period of economic 
uncertainty, our results of operations, our financial condition and/or liquidity, our prospects and competitor landscape could be 
materially and adversely affected.

Our business is dependent on the efforts of our executive officers and other personnel. If we are unsuccessful in our efforts to 
attract, train and retain qualified personnel, our business may be materially adversely affected.

Our success is dependent on the efforts of our executive officers because of their industry expertise, knowledge of our 
markets, and relationships with our independent agents. Should any of our executive officers cease working for us, we may be 
unable to find acceptable replacements with comparable skills and experience in the specialty P&C and A&H sectors that we 
target. In addition, our business is also dependent on skilled underwriters and other skilled employees. We cannot assure you that 
we will be able to attract, train and retain, on a timely basis and on anticipated economic and other terms, experienced and capable 
senior management, underwriters and support staff. We intend to pay competitive salaries, bonuses and equity-based rewards in 
order to attract and retain such personnel, but we may not be successful in such endeavors. The loss of key personnel, or the 
inability to recruit and retain qualified personnel in the future, could have an adverse effect on our business, financial condition 
or operating results. We do not currently maintain life insurance policies with respect to our executive officers or other employees.

Revenues and operating profits from our P&C segment depend on our production in several key states and adverse developments 
in these key states could have a material adverse effect on our business, financial condition and results of operations.

For the year ended December 31, 2015, our P&C segment derived 84% of its gross premium written from the following 
twelve states: New York (19.5%); North Carolina (17.6%); California (13.8%); Florida (5.8%); Louisiana (4.3%); Michigan (4.3%); 
Texas (4.1%); New Jersey (3.8%); Virginia (3.8%); Washington (2.9%); Connecticut (2.2%) and Massachusetts (1.6%). As a result, 
our financial results are subject to prevailing regulatory, legal, economic, demographic, competitive, and other conditions in these 
states. Adverse developments relating to any of these conditions could have a material adverse impact on our business, financial 
condition and results of operations.

If  we  cannot  sustain  our  business  relationships,  including  our  relationships  with  independent  agents,  agencies  and  other 
parties, we may be unable to compete effectively and operate profitably.

We  market  our  P&C  segment  products  primarily  through  a  network  of  approximately  22,000  independent  agents.  Our 
relationships with our agents are generally governed by agreements that may be terminated on short notice. Independent agencies 
generally are not obligated to promote our products and may sell insurance offered by our competitors. As a result, our ability to 
compete and remain profitable depends, in part, on our maintaining our business relationship with our independent agents and 
agencies, the marketing efforts of our independent agents and agencies and on our ability to offer insurance products and maintain 
financial strength ratings that meet the requirements and preferences of our independent agents and agencies and their policyholders.

In connection with our lender-placed insurance business, we also have relationships with certain mortgage lenders and 

servicers, and we insure properties securing mortgages serviced by the mortgage loan servicers with whom we do business.

If such lenders terminate important business arrangements with us, or renew contracts on terms less favorable to us, our 
cash flows, results of operations and financial condition could be materially adversely affected. For example, in our lender-placed 
insurance business, restrictions imposed by state regulators on us or by federal regulators on our customers could affect our ability 
to do business with certain mortgage loan servicers or the volume or profitability of such business. Furthermore, the transfer by 
mortgage servicer clients of loan portfolios to other carriers or the new participation by other carriers in insuring or reinsuring 
lender-placed insurance risks could materially reduce our revenues and profits from this business.

Any failure on our part to be effective in any of these areas could have a material adverse effect on our business and results 

of operations.

26

Our affinity channel depends on a relatively small number of affinity partner relationships for a significant percentage of the 
net premium revenue that it generates, and the loss of one of these significant affinity partner relationships could have a 
material adverse effect on our business, financial condition and results of operations.

Our  affinity  channel  operates  primarily  through  relationships  with  affinity  partners,  which  include  major  retailers  and 
membership organizations. See Item 1, “Business-P&C Segment-Distribution and Marketing-Affinity Distribution Channel.” Our 
top five affinity relationships collectively represent 82.6% of our affinity channel written premium. Although our relationships 
with these and most of our other affinity partners are long-standing, in the event of the termination of any of our significant affinity 
partner relationships, our net earned premium could be adversely affected.

If we, together with our affiliates and the other third parties that we contract with, are unable to maintain our technology 
platform or our technology platform fails to operate properly, or meet the technological demands of our customers with respect 
to the products and services we offer, our business and financial performance could be significantly harmed.

In 2010, we engaged AmTrust to develop a new policy administration system to replace our three legacy mainframe systems. 
This system is now integrated across all lines of our P&C business. In addition, we developed our RAD 5.0 underwriting pricing 
tool, which allows us to more accurately evaluate specific risk exposures in order to assist us in profitably underwriting our P&C 
products.

If we are unable to properly maintain our policy administration system and our technology systems or if our technology 
systems otherwise fail to perform in the manner we currently contemplate, our ability to effectively underwrite and issue policies, 
process claims and perform other business functions could be significantly impaired and our business and financial performance 
could be significantly harmed. In addition, the success of our business is dependent on our ability to resolve any issues identified 
with our technology arrangements during operations and make any necessary improvements in a timely manner. Further, we will 
need to match or exceed the technological capabilities of our competitors over time. We cannot predict with certainty the cost of 
such maintenance and improvements, but failure to make such improvements could have an adverse effect on our business. See 
Item 1, "Business-Technology".

Also, we use e-commerce and other technology to provide, expand and market our products and services. Accordingly, we 
believe that it will be essential to continue to invest resources in maintaining electronic connectivity with customers and, more 
generally, in e-commerce and technology. Our business may suffer if we do not maintain these arrangements or keep pace with 
the technological demands of customers.

If we experience security breaches or other disruptions involving our technology, our ability to conduct our business could be 
adversely affected, we could be liable to third parties and our reputation could suffer, which could have a material adverse 
effect on our business.

Our business is dependent upon the uninterrupted functioning of our information technology and telecommunication systems. 
We rely upon our systems, as well as the systems of our vendors, for all our business operations, including underwriting and issuing 
policies,  processing  claims,  providing  customer  service,  complying  with  insurance  regulatory  requirements  and  performing 
actuarial and other analytical functions necessary for underwriting, pricing and product development. Our operations are dependent 
upon our ability to timely and efficiently maintain and improve our information and telecommunications systems and protect them 
from physical loss, telecommunications failure or other similar catastrophic events, as well as from security breaches. A shut-
down of, or inability to access, one or more of our facilities, a power outage or a failure of one or more of our information technology, 
telecommunications or other systems could significantly impair our ability to perform such functions on a timely basis. In the 
event of a disaster such as a natural catastrophe, terrorist attack or industrial accident, or due to a computer virus, our systems 
could be inaccessible for an extended period of time. While we have implemented business contingency plans and other reasonable 
and appropriate internal controls to protect our systems from interruption, loss or security breaches, a sustained business interruption 
or system failure could adversely impact our ability to process our business, provide customer service, pay claims in a timely 
manner or perform other necessary business functions.

Our operations depend on the reliable and secure processing, storage and transmission of confidential and other information 
in our computer systems and networks. Computer viruses, hackers, employee misconduct and other external hazards could expose 
our data systems to security breaches, cyber-attacks or other disruptions. In addition, we routinely transmit and receive personal, 
confidential and proprietary information by electronic means. We have implemented security measures designed to protect against 
breaches of security and other interference with our systems and networks resulting from attacks by third parties, including hackers, 
and from employee or advisor error or malfeasance. We also assess and monitor the security measures of our third-party business 
partners, who in the provision of services to us are provided with or process information pertaining to our business or our customers. 
Despite these measures, we cannot assure that our systems and networks will not be subject to breaches or interference. Any such 

27

event may result in operational disruptions as well as unauthorized access to or the disclosure or loss of our proprietary information 
or our customers’ information, which in turn may result in legal claims, regulatory scrutiny and liability, reputational damage, the 
incurrence of costs to eliminate or mitigate further exposure, the loss of customers or affiliated advisors or other damage to our 
business. In addition, the trend toward broad consumer and general public notification of such incidents could exacerbate the harm 
to our business, financial condition and results of operations. Even if we successfully protect our technology infrastructure and 
the  confidentiality  of  sensitive  data,  we  could  suffer  harm  to  our  business  and  reputation  if  attempted  security  breaches  are 
publicized. We  cannot  be  certain  that  advances  in  criminal  capabilities,  discovery  of  new  vulnerabilities,  attempts  to  exploit 
vulnerabilities in our systems, data thefts, physical system or network break-ins or inappropriate access, or other developments 
will not compromise or breach the technology or other security measures protecting the networks and systems used in connection 
with our business.

We may not be able to successfully acquire or integrate additional businesses or manage the growth of our operations, which 
could make it difficult for us to compete and could adversely affect our profitability.

Since our formation in 2009, we have grown our business primarily through a number of acquisitions of insurance companies, 
agencies or books of business. Part of our growth strategy is to continue to grow our business through acquisitions. This strategy 
of growing through acquisitions subjects us to numerous risks, including risks associated with:

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

our ability to identify profitable geographic markets for entry;

our ability to identify potential acquisition targets and successfully acquire them on acceptable terms and in a timely 
manner;

our ability to integrate acquired businesses smoothly and efficiently;

our ability to achieve expected synergies, profitability and return on our investment;

the diversion of management’s attention from the day-to-day operations of our business;

our ability to attract and retain qualified personnel for expanded operations;

encountering unforeseen operating difficulties or incurring unforeseen costs and liabilities;

our ability to manage risks associated with entering into geographic and product markets with which we are less familiar;

our ability to obtain necessary regulatory approvals;

our ability to expand existing agency relationships; and

our  ability  to  augment  our  financial,  administrative  and  other  operating  systems  to  accommodate  the  growth  of  our 
business.

Due to any of the above risks, we cannot assure you that (i) we will be able to successfully identify and acquire additional 
businesses on acceptable terms or at all, (ii) we will be able to successfully integrate any business we acquire, (iii) we will be able 
effectively manage our growth or (iv) any new business that we acquire or enter into will be profitable. Our failure in any of these 
areas could have a material adverse effect on our business, financial condition and results of operations.

We have diversified our insurance business by expanding into the A&H segment through several acquisitions. The A&H 
insurance business is a relatively new business for us, and we have a limited operating history in this market. As a result, the risks 
described above with respect to growing our business by expanding into new product markets are particularly relevant with respect 
to our A&H business. Our inability to successfully continue to implement our business plan for our A&H segment could have a 
material adverse effect on our financial condition and results of operations.

If our businesses, including businesses we have acquired, do not perform well, we may be required to recognize an impairment 
of our goodwill or other intangible assets, which could have a material adverse effect on our financial condition and results 
of operations.

As of December 31, 2015, we had $112.4 million of goodwill recorded on our balance sheet. Goodwill represents the excess 
of the amounts we paid to acquire subsidiaries and other businesses over the fair value of their net assets at the date of acquisition. 
We are required to perform goodwill impairment tests at least annually and whenever events or circumstances indicate that the 
carrying value may not be recoverable from estimated future cash flows. If we determine that the goodwill has been impaired, we 
would be required to write down the goodwill by the amount of the impairment, with a corresponding charge to net income. Such 
write-downs could have a material adverse effect on our financial condition and results of operations.

As of December 31, 2015, we had $348.9 million aggregate amount of intangible assets, excluding goodwill, recorded on 
our balance sheet. Intangible assets represent the amount of fair value assigned to certain assets when we acquire a subsidiary or 

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a book of business. Intangible assets are classified as having either a finite or an indefinite life. We test the recoverability of our 
intangible assets at least annually. We test the recoverability of finite life intangibles whenever events or changes in circumstances 
indicate that the carrying value of a finite life intangible may not be recoverable. We recognize an impairment if the carrying value 
of an intangible asset is not recoverable and exceeds its fair value, in which circumstances we must write down the intangible 
asset by the amount of the impairment with a corresponding charge to net income. In connection with the Tower Transaction, we 
acquired two management companies that are attorneys-in-fact for two reciprocal exchanges. If the reciprocal business does not 
perform well or the reciprocal exchanges are downgraded, we may be required to recognize an impairment of our intangible assets. 
Such write downs could have a material adverse effect on our financial condition and results of operations.

Our relationship with AmTrust and its subsidiaries may present, and make us vulnerable to, difficult conflicts of interest, related 
party transactions, business opportunity issues and legal challenges.

AmTrust is a publicly-traded insurance holding company controlled by Michael Karfunkel, Leah Karfunkel ( a trustee of 
the Karfunkel Family Trust), George Karfunkel, Michael Karfunkel’s brother, and Barry Zyskind. AmTrust beneficially owns or 
controls approximately 11.6% of our outstanding shares of common stock. Mr. Zyskind is the chief executive officer of AmTrust, 
the son-in-law of Michael Karfunkel and is a member of our board of directors. Also, AmTrust (through a subsidiary) was a 
reinsurer under our quota share reinsurance treaty (“Personal Lines Quota Share”) pursuant to which we historically ceded 50% 
of our P&C gross premium written and related losses (excluding premium ceded to state-run reinsurance facilities) to our quota 
share reinsurers. AmTrust received 10% of such ceded premium and assumed 10% of the related losses solely with respect to 
policies in effect as of July 31, 2013.

We are party to a number of other arrangements with AmTrust and its affiliates, including, among others, an asset management 
agreement pursuant to which a subsidiary of AmTrust provides investment management services to us; a master services agreement 
pursuant to which AmTrust provides us and our affiliates with information technology development services in connection with 
the development and licensing of our policy administration system; a consulting and marketing agreement pursuant to which a 
subsidiary  of AmTrust  provides  certain  consulting  and  marketing  services  to  promote  our  captive  insurance  program;  joint 
investments in entities owning life settlement contracts; joint investments in entities owning office buildings in Ohio, Texas and 
Illinois; and an aircraft timeshare agreement with a subsidiary of AmTrust. Conflicts of interest could arise with respect to any of 
our contractual arrangements with AmTrust and its affiliates, as well as any other business opportunities that could be advantageous 
to AmTrust or its subsidiaries, on the one hand, and disadvantageous to us or our subsidiaries, on the other hand. AmTrust’s interests 
may be different from the interests of our company and the interests of our other stockholders.

Our relationship with Maiden and its subsidiaries may present, and make us vulnerable to, difficult conflicts of interest, related 
party transactions, business opportunity issues and legal challenges.

Maiden Holdings, Ltd. ("Maiden") is a publicly-held Bermuda insurance holding company of which Michael Karfunkel, 
our founder, major stockholder and chairman and chief executive officer, was a founding stockholder. As of December 31, 2015, 
Michael Karfunkel, Leah Karfunkel (a trustee of the Karfunkel Family Trust), George Karfunkel and Barry Zyskind owned or 
controlled  approximately  6.1%,  7.5%,  2.3%  and  4.4%,  respectively,  of  the  issued  and  outstanding  capital  stock  of  Maiden. 
Mr. Zyskind serves as the non-executive chairman of Maiden’s board of directors. Maiden Insurance Company, Ltd. (“Maiden 
Insurance”), a wholly owned subsidiary of Maiden, is a Bermuda reinsurer.

Maiden Insurance was the primary reinsurer under the Personal Lines Quota Share pursuant to which we historically ceded 
50% of our P&C gross premium written and related losses (excluding premium ceded to state-run reinsurance facilities) from our 
P&C business to our quota share reinsurers. Maiden Insurance received 25% of the ceded premium and assumed 25% of the related 
losses solely with respect to policies in effect as of July 31, 2013. Conflicts of interest could arise with respect to matters relating 
to the Personal Lines Quota Share, as well as business opportunities that could be advantageous to Maiden or its subsidiaries, on 
the one hand, and disadvantageous to us or our subsidiaries, on the other hand.

Our relationship with ACP Re may present, and make us vulnerable to, difficult conflicts of interest, related party transactions, 
business opportunity issues and legal challenges.

ACP Re is a Bermuda reinsurer that is a subsidiary of the Karfunkel Family Trust. ACP Re was a reinsurer under the Personal 
Lines Quota Share pursuant to which we historically ceded 50% of our P&C gross premium written and related losses (excluding 
premium ceded to state-run reinsurance facilities) to our quota share reinsurers. ACP Re received 15% of the ceded premium and 
assumed 15% of the related losses under this agreement solely with respect to policies in effect as of July 31, 2013. We also provide 
management services to ACP Re pursuant to a services agreement we entered into effective November 1, 2012. In addition, we 
acquired the renewal rights of the personal lines insurance operations of Tower Group International, Ltd., following ACP Re’s 
acquisition of Tower. As part of the Tower Transaction, we and AmTrust provided ACP Re with financing in an aggregate amount 

29

of up to $250 million ($125 million each). In addition, as part of the Tower Transaction, we and AmTrust issued a $250 million 
aggregate stop loss reinsurance agreement to Tower pursuant to which we each, as reinsurers, provide, severally, $125 million of 
stop loss coverage. This stop loss coverage indemnifies Tower to the extent Tower’s ultimate paid net losses on insurance policies 
covered thereunder exceed its reserves as of the consummation of the Tower Transaction, up to the liability limit ($125 million 
for each of us and AmTrust). ACP Re entered into a retrocession agreement with us and AmTrust pursuant to which ACP Re will 
reimburse any payments that we or AmTrust make to Tower under the stop loss reinsurance agreement. Conflicts of interest could 
arise with respect to any of the contractual arrangements between us and ACP Re, as well as business opportunities that could be 
advantageous to ACP Re, on the one hand, and disadvantageous to us or our subsidiaries, on the other hand.

There can be no assurance that ACP Re will have sufficient assets or liquidity to pay its obligations under the terms of the 
financing and the terms of the reinsurance provided to us and AmTrust with respect to the stop-loss coverage. ACP Re may need 
to liquidate assets to fulfill these obligations. The majority of ACP Re's assets currently consist of publicly traded equity securities. 
As a result of the Tower Transaction, we, through our subsidiary, have significant credit exposure to ACP Re. Although ACP Re 
must reimburse us for any payments made by us pursuant to the stop loss agreement with Tower, this agreement nonetheless 
exposes us to Tower’s historical commercial and personal lines business. We did not underwrite this business and the risks we are 
exposed to as a result of the Tower Transaction may differ from those we typically face in the operation of our business.

A downgrade in the A.M. Best rating of our insurance subsidiaries would likely reduce the amount of business we are able to 
write and could materially adversely impact the competitive positions of our insurance subsidiaries.

Rating agencies evaluate insurance companies based on their ability to pay claims. A.M. Best Company, Inc. has currently 
assigned our insurance subsidiaries a group rating of “A-” (Excellent), which is the fourth highest out of fifteen ratings. The ratings 
of A.M. Best are subject to periodic review using, among other things, proprietary capital adequacy models, and are subject to 
revision or withdrawal at any time. Our competitive position relative to other companies is determined in part by the A.M. Best 
rating of our insurance subsidiaries. A.M. Best ratings are directed toward the concerns of policyholders and insurance agencies 
and are not intended for the protection of investors or as a recommendation to buy, hold or sell securities.

There can be no assurances that our insurance subsidiaries will be able to maintain their current ratings or, in the case of 
NHIC, obtain a favorable rating. Any downgrade in ratings would likely adversely affect our business through the loss of certain 
existing and potential policyholders and the loss of relationships with independent agencies that might move to other companies 
with higher ratings. We are not able to quantify the percentage of our business, in terms of premiums or otherwise, that would be 
affected by a downgrade in our A.M. Best ratings.

Performance of our investment portfolio is subject to a variety of investment risks that may adversely affect our financial 
results.

Our results are affected, in part, by the performance of our investment portfolio. Our investment portfolio contains interest 
rate sensitive investments, such as fixed-income securities. As of December 31, 2015, our investment in fixed-income securities 
was approximately $2,357.4 million, or 86.7% of our total investment portfolio, including cash and accrued interest. Increases in 
market interest rates may have an adverse impact on the value of our investment portfolio by decreasing the value of fixed-income 
securities. Conversely, declining market interest rates could have an adverse impact on our investment income as we invest positive 
cash flows from operations and as we reinvest proceeds from maturing and called investments in new investments that could yield 
lower rates than our investments have historically generated. Defaults in our investment portfolio may produce operating losses 
and adversely impact our results of operations.

Interest rates are highly sensitive to many factors, including governmental monetary policies, domestic and international 
economic and political conditions, and other factors beyond our control. We may not be able to manage interest rate sensitivity 
effectively. Despite our efforts to maintain a high quality portfolio and manage the duration of the portfolio to reduce the effect 
of interest rate changes, a significant change in interest rates could have a material adverse effect on our financial condition and 
results of operations.

In addition, the performance of our investment portfolio generally is subject to other risks, including the following:

the risk of decrease in value due to a deterioration in the financial condition, operating performance or business prospects 
of one or more issuers of our fixed-income securities;

the risk that our portfolio may be too heavily concentrated in the securities of one or more issuers, sectors or industries;

the risk that we will not be able to convert investment securities into cash on favorable terms and on a timely basis; and

general movements in the values of securities markets.

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If our investment portfolio were to suffer a substantial decrease in value due to market, sector or issuer-specific conditions, 
our liquidity, financial condition and results of operations could be materially adversely affected. A decrease in value of an insurance 
subsidiary’s investment portfolio could also put the subsidiary at risk of failing to satisfy regulatory minimum capital requirements 
and could limit the subsidiary’s ability to write new business.

Our holding company structure and certain regulatory and other constraints, including adverse business performance, could 
affect our ability to satisfy our obligations.

We are a holding company and conduct our business operations through our various subsidiaries. Our principal sources of 
funds are dividends and other payments from our insurance subsidiaries, income from our investment portfolio and funds that 
may be raised from time to time in the capital markets. We will be largely dependent on amounts from our insurance subsidiaries 
to pay principal and interest on any indebtedness that we may incur, to pay holding company operating expenses, to make capital 
investments  in  our  other  subsidiaries  and  to  pay  dividends  on  our  common  stock.  In  addition,  our  credit  agreement contains 
covenants that limit our ability to pay cash dividends to our stockholders under certain circumstances. See “-The covenants in our 
credit agreement limit our financial and operational flexibility, which could have an adverse effect on our financial condition.”

Our insurance subsidiaries are subject to statutory and regulatory restrictions imposed on insurance companies by their states 
of domicile, which limit the amount of cash dividends or distributions that they may pay to us unless special permission is received 
from the insurance regulator of the relevant domiciliary state. In general, the maximum amount of dividends that the insurance 
subsidiaries may pay in any 12-month period without regulatory approval is the greater of adjusted statutory net income or 10% 
of statutory policyholders’ surplus as of the preceding calendar year end. Adjusted statutory net income is generally defined for 
this purpose to be statutory net income, net of realized capital gains, for the calendar year preceding the date of the dividend. In 
addition, other states may limit or restrict our insurance subsidiaries’ ability to pay stockholder dividends generally or as a condition 
to issuance of a certificate of authority. The aggregate amount of ordinary dividends that could be paid by our insurance subsidiaries 
without prior approval by the various domiciliary states of our insurance subsidiaries was approximately $360.1 million as of 
December 31, 2015, taking into account dividends paid in the prior twelve month period.

Our insurance subsidiaries are subject to minimum capital and surplus requirements. Our failure to meet these requirements 
could subject us to regulatory action.

The laws of the states of domicile of our insurance subsidiaries impose risk-based capital standards and other minimum 
capital  and  surplus  requirements.  Failure  to  meet  applicable  risk-based  capital  requirements  or  minimum  statutory  capital 
requirements could subject us to further examination or corrective action imposed by state regulators, including limitations on our 
writing of additional business, state supervision or liquidation. Any changes in existing risk-based capital requirements or minimum 
statutory capital requirements may require us to increase our statutory capital levels, which we may be unable to do. See Item 1, 
“Business-Regulation-State Insurance Regulation-Financial Oversight-Risk-Based Capital Regulations.”

The insurance industry is subject to extensive regulation, which may affect our ability to execute our business plan and grow 
our business.

We are subject to comprehensive regulation and supervision by government agencies in each of the 8 states in which our 
insurance subsidiaries are domiciled or commercially domiciled, as well as all states in which they are licensed, sell insurance 
products, issue policies, or handle claims. Some states impose restrictions or require prior regulatory approval of specific corporate 
actions, which may adversely affect our ability to operate, innovate, obtain necessary rate adjustments in a timely manner or grow 
our business profitably. These regulations provide safeguards for policyholders and are not intended to protect the interests of 
stockholders. Our ability to comply with these laws and regulations, and to obtain necessary regulatory action in a timely manner 
is, and will continue to be, critical to our success. Some of these regulations include:

•  Required Licensing. We operate under licenses issued by the insurance department in the states in which we sell insurance. 
If a regulatory authority denies or delays granting a new license, our ability to enter that market quickly or offer new 
insurance products in that market may be substantially impaired. In addition, if the insurance department in any state in 
which we currently operate suspends, non-renews, or revokes an existing license, we would not be able to offer affected 
products in that state.

• 

Transactions Between Insurance Companies and Their Affiliates. Transactions between us or other of our affiliates and 
our insurance companies generally must be disclosed, and prior approval is required before any material or extraordinary 
transaction may be consummated. Approval may be refused or the time required to obtain approval may delay some 
transactions, which may adversely affect our ability to innovate or operate efficiently.

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•  Regulation of Insurance Rates and Approval of Policy Forms. The insurance laws of most states in which we conduct 
business require insurance companies to file insurance rate schedules and insurance policy forms for review and approval. 
If, as permitted in some states, we begin using new rates before they are approved, we may be required to issue refunds 
or credits to the policyholders if the new rates are ultimately deemed excessive or unfair and disapproved by the applicable 
insurance department. In other states, prior approval of rate changes is required and there may be long delays in the 
approval process or the rates may not be approved. Accordingly, our ability to respond to market developments or increased 
costs in that state could be adversely affected.

•  Restrictions  on  Cancellation,  Non-Renewal  or  Withdrawal.  Many  of  the  states  in  which  we  operate  have  laws  and 
regulations that limit our ability to exit a market. For example, some states limit a private passenger auto insurer’s ability 
to cancel and refuse to renew policies and some prohibit insurers from withdrawing one or more lines of insurance business 
from the state unless prior approval is received. In some states, these regulations extend to significant reductions in the 
amount of insurance written, not just to a complete withdrawal. Laws and regulations that limit our ability to cancel and 
refuse to renew policies in some states or locations and that subject withdrawal plans to prior approval requirements may 
restrict our ability to exit unprofitable markets, which may harm our business, financial condition and results of operations. 
•  Lender-placed insurance products. State departments of insurance and regulatory authorities may choose to review the 
appropriateness of our premium rates for our lender-placed insurance products. If the reviews by state departments of 
insurance lead to significant decreases in premium rates for our lender-placed insurance products, our results of operations 
could be materially adversely affected.

•  Other Regulations. We must also comply with regulations involving, among other matters:

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• 

• 

• 

• 

• 

• 

• 

• 

the use of non-public consumer information and related privacy issues;

the use of credit history in underwriting and rating policies;

limitations on the ability to charge policy fees;

limitations on types and amounts of investments;

restrictions on the payment of dividends by our insurance subsidiaries;

the acquisition or disposition of an insurance company or of any company controlling an insurance company;

involuntary assignments of high-risk policies, participation in reinsurance facilities and underwriting associations, 
assessments and other governmental charges;

reporting with respect to financial condition; and

periodic financial and market conduct examinations performed by state insurance department examiners.

The failure to comply with these laws and regulations may also result in regulatory actions, fines and penalties, and in 
extreme cases, revocation of our ability to do business in a particular jurisdiction. In the past we have been fined by state insurance 
departments for failing to comply with certain laws and regulations. In addition, we may face individual and class action lawsuits 
by insured and other parties for alleged violations of certain of these laws or regulations.

Our failure to accurately and timely pay claims could adversely affect our business, financial results and liquidity.

We must accurately and timely evaluate and pay claims that are made under our policies. Many factors affect our ability to 
pay claims accurately and timely, including the training and experience of our claims representatives, our claims organization’s 
culture and the effectiveness of our management, our ability to develop or select and implement appropriate procedures and systems 
to support our claims functions and other factors. Our failure to pay claims accurately and timely could lead to material litigation, 
undermine our reputation in the marketplace and materially adversely affect our financial results and liquidity.

In addition, if we do not train new claims employees effectively or lose a significant number of experienced claims employees, 
our claims department’s ability to handle an increasing workload could be adversely affected. In addition to potentially requiring 
that growth be slowed in the affected markets, our business could suffer from decreased quality of claims work which, in turn, 
could lower our operating margins.

Regulation may become more extensive in the future, which may adversely affect our business, financial condition and results 
of operations.

Compliance with applicable laws and regulations is time-consuming and personnel-intensive, and changes in these laws and 
regulations  may  materially  increase  our  direct  and  indirect  compliance  and  other  expenses  of  doing  business,  thus  adversely 
affecting our business, financial condition and results of operations.

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In the future, states may make existing insurance laws and regulation more restrictive or enact new restrictive laws. In such 
event, we may seek to reduce our business in, or withdraw entirely from, these states. Additionally, from time to time, the United 
States Congress and certain federal agencies investigate the current condition of the insurance industry to determine whether 
federal regulation is necessary. Currently, the U.S. federal government does not directly regulate the P&C insurance business. 
However, The Dodd-Frank Wall Street Reform and Consumer Protection Act (“Dodd-Frank Act”) established a Federal Insurance 
Office (“FIO”) within the Department of the Treasury. The duties of the FIO include studying and reporting on how to modernize 
and improve the system of insurance regulation in the United States considering the ability of any federal regulation or a federal 
regulator to “provide robust consumer protection for policyholders” as well as “the potential consequences of subjecting insurers 
to a federal resolution authority.” In December 2013, the FIO issued a report on proposals to modernize and improve the system 
of insurance regulation in the United States. We cannot predict whether any of these proposals will be adopted, or what impact, 
if any, these proposals or, if enacted, these laws may have on our business, financial condition and results of operations. See Item 
1, “Business-Regulation.”

Reform of the health insurance industry could materially reduce the profitability of our A&H segment.

In March 2010, President Obama signed The Patient Protection and Affordable Care Act ("PPACA") into law. Provisions 
of PPACA and related reforms have and will continue to become effective at various dates over the next several years and will 
make significant changes to the U.S. health care system that are expected to significantly affect the health insurance industry. For 
more information on PPACA and its impact on our A&H segment, see Item 1, “Business-A&H Segment.”

We continue to review our product offerings and make changes to adapt to the new environment and the opportunities 
presented. However, we could be adversely affected if our plans for operating in the new environment are unsuccessful or if there 
is less demand than we expect for our A&H products in the new environment. Uncertainty remains with respect to a number of 
provisions of PPACA, including the mechanics of the public and private exchanges required by PPACA, the application of PPACA’s 
requirements to various types of health insurance plans and the timing of the implementation of certain of PPACA’s requirements.

New guidance and regulations continue to be issued under PPACA and implementation dates for parts of PPACA have been 
adjusted and may continue to be adjusted. If we are unable to adapt our A&H business to current and/or future requirements of 
PPACA, or if significant uncertainty continues with respect to implementation of PPACA, our A&H business could be materially 
adversely affected. Furthermore, should Congress extend the scope of PPACA to include some or all of our current and proposed 
A&H products, such a development could have a material adverse effect on our A&H business.

Assessments and other surcharges for guaranty funds, second-injury funds, catastrophe funds, and other mandatory pooling 
arrangements for insurers may reduce our profitability.

Virtually all states require insurers licensed to do business in their state to bear a portion of the loss suffered by some insured 
parties as the result of impaired or insolvent insurance companies. These losses are funded by assessments that are levied by state 
guaranty associations, up to prescribed limits, on all member insurance companies in the state based on their proportionate share 
of premiums written in the lines of business in which the impaired or insolvent insurance companies are engaged. The assessments 
levied on us may increase as we increase our written premium. In addition, as a condition to the ability to conduct business in 
various states, our insurance subsidiaries must participate in mandatory property and casualty shared market mechanisms or pooling 
arrangements, which provide various types of insurance coverage to individuals or entities that otherwise are unable to purchase 
that coverage from private insurers. The effect of these assessments and mandatory shared-market mechanisms or changes in them 
could reduce our profitability in any given period or limit our ability to grow our business.

We will require additional capital in the future and such additional capital may not be available to us, or may only be available 
to us on unfavorable terms.

To support our current and future policy writings or potential acquisitions, we may raise substantial additional capital using 
a combination of debt and equity. Our future capital requirements depend on many factors, including our ability to write new 
business successfully and to establish premium rates and reserves at levels sufficient to cover losses. To the extent that the funds 
generated by our ongoing operations and initial capitalization are insufficient to fund future operating requirements, we may need 
to raise additional funds through financings or curtail our growth and reduce our assets. We cannot be sure that we will be able to 
raise equity or debt financing on terms favorable to us and our stockholders and in the amounts that we require, or at all. If we 
cannot obtain adequate capital, our business and financial condition could be adversely affected. Issuances of stock may result in 
dilution of our existing stockholders or a decrease in the per share price of our common stock.

In addition, the terms of a capital raising transaction could require us to agree to stringent financial and operating covenants 
and to grant security interests on our assets to lenders or holders of our debt securities that could limit our flexibility in operating 

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our business or our ability to pay dividends on our common stock and could make it more difficult for us to obtain capital in the 
future.

The covenants in our credit agreement limit our financial and operational flexibility, which could have an adverse effect on 
our financial condition.

Our credit agreement contains covenants that limit our ability, among other things, to borrow money, sell assets, merge or 
consolidate and make particular types of investments or other restricted payments, including the payment of cash dividends if an 
event of default has occurred and is continuing or if we are out of compliance with our financial covenants. These covenants could 
restrict our ability to achieve our business objectives, and therefore, could have an adverse effect on our financial condition. In 
addition, this agreement also requires us to maintain specific financial ratios. If we fail to comply with these covenants or meet 
these financial ratios, the lenders under our credit agreement could declare a default and demand immediate repayment of all 
amounts owed to them, cancel their commitments to lend and/or issue letters of credit, any of which could have a material adverse 
effect on our liquidity, financial condition and business in general.

Our operations and business activities outside of the United States are subject to a number of risks, which could have an adverse 
effect on our business, financial condition and results of operations.

We  currently  conduct  a  limited  amount  of  business  outside  the  United  States,  primarily  in  Bermuda,  Luxembourg  and 
Sweden. In these jurisdictions, we are subject to a number of significant risks in conducting such business. These risks include 
restrictions such as price controls, capital controls, exchange controls and other restrictive government actions, which could have 
an adverse effect on our business and our reputation. Investments outside the United States also subject us to additional domestic 
and foreign laws and regulations, including the Foreign Corrupt Practices Act and similar laws in other countries that prohibit the 
making of improper payments to foreign officials. In addition, some countries have laws and regulations that lack clarity and, 
even with local expertise and effective controls, it can be difficult to determine the exact requirements of the local laws. Failure 
to comply with local laws in a particular market could have a significant and negative effect not only on our business in that market 
but also on our reputation generally.

We may be subject to taxes on our Luxembourg affiliates’ equalization reserves.

In  2012,  we  formed  a  Luxembourg  holding  company  and  acquired  a  Luxembourg-domiciled  reinsurance  company.  In 
connection with the acquisition, we acquired a licensed Luxembourg reinsurer together with its cash and associated equalization 
reserves. An “equalization reserve” is a compulsory volatility or catastrophe reserve in excess of ordinary reserves determined by 
a formula based on the volatility of the business ceded to the reinsurance company. Equalization reserves are required to be 
established  for  Luxembourg  statutory  and  tax  purposes,  but  are  not  recognized  under  U.S.  GAAP.  Equalization  reserves  are 
calculated on a line of business basis and are subject to a theoretical maximum amount, or cap, based on the expected premium 
volume described in the business plan of the reinsurance company as approved by the Luxembourg regulators, which cap is 
reassessed every five years. At the time we acquired our first Luxembourg reinsurer for a purchase price of approximately $125 
million, it had cash of approximately $135 million, established equalization reserves of approximately $129.6 million, and was 
subject to an equalization reserve cap of approximately $211 million. Each year, the Luxembourg reinsurer is required to adjust 
its equalization reserves by an amount equal to its statutory net income or net loss, determined based on premiums and investment 
income less incurred losses and other operating expenses. The yearly adjustment of the equalization reserve generally results in 
zero pretax income on a Luxembourg statutory and tax basis, as follows: in a year in which the reinsurer’s operations result in a 
statutory loss, the equalization reserves are taken down in an amount to balance the income statement to zero pretax income, and 
in a year in which the operations result in a gain, the equalization reserves are increased in an amount to balance the income 
statement to zero pretax income. If the reinsurer were to produce underwriting income in excess of the equalization reserve cap, 
or if the cap were to be reduced below the amount of the carried equalization reserves, the reinsurer would incur Luxembourg tax 
on the amount of such excess income or the amount by which the reserves exceeded the reduced cap, as applicable.

We have entered into a stop loss reinsurance agreement with the Luxembourg reinsurer under which we pay reinsurance 
premiums and cede losses and expenses in excess of the attachment point to the reinsurer. Provided that we are able to cede losses 
to the reinsurance company through this intercompany reinsurance agreement that are sufficient to utilize all of the reinsurance 
company’s equalization reserves, Luxembourg would not, under laws currently in effect, impose any income, corporation or profits 
tax on the reinsurance company. However, if the reinsurance company were to cease reinsuring business without exhausting the 
equalization reserves, it would recognize income in the amount of the unutilized equalization reserves that would be taxed by 
Luxembourg  at  a  rate  of  approximately  30%. We  must  establish  a  deferred  tax  liability  on  our  financial  statements  equal  to 
approximately 30% of the unutilized equalization reserves. We adjust the deferred tax liability each reporting period based on 
premiums and investment income less losses and other expenses ceded to the Luxembourg reinsurer under the intercompany 
reinsurance agreement. As of December 31, 2015, we had approximately $45.9 million of unutilized equalization reserves and an 

34

associated deferred tax liability of approximately $13.8 million relating to our three Luxembourg reinsurers. Under our business 
plan currently in effect, we expect that the ceded losses and expenses net of reinsurance premiums paid under the intercompany 
reinsurance agreement will cause the equalization reserve to be fully utilized in three to five years at which point the deferred tax 
liability relating to the equalization reserves will be extinguished. The effects of this intercompany reinsurance agreement are 
appropriately eliminated in consolidation.

A portion of our financial assets consists of life settlement contracts that are subject to certain risks.

As of December 31, 2015, we have a 50% ownership interest in entities that hold certain life settlement contracts (the “LSC 
Entities”), and the fair value of these contracts owned by the LSC Entities is $264.0 million, with our proportionate interest being 
$132.0 million.

Estimates of fair value of the life settlement contracts held by the LSC Entities are subjective and based upon estimates of, 
among other factors: (i) the life expectancy of the insured person, (ii) the projected premium payments on the contract, including 
projections of possible rate increases from the related insurance carrier, (iii) the projected costs of administration relating to the 
contract and (iv) the projected risk of non-payment, including the financial health of the related insurance carrier, the possibility 
of legal challenges from such insurance carrier or others and the possibility of regulatory changes that may affect payment. The 
actual value of any life settlement contract cannot be determined until the policy matures (i.e., the insured has died and the insurance 
carrier has paid out the death benefit to the holder). A significant negative difference between the estimated fair value of a contract 
and actual death benefits received at maturity for any life settlement contract could adversely affect our financial condition and 
results of operations.

Some of the critical factors considered in determining the fair value of a life settlement contract are related to the discounted 
value of future cash flows from death benefits and the discounted value of future premiums due on the contract. If the rate used 
to discount the future death benefits or the future premiums changes, the value of the life settlement contract will also change. 
Generally, if discount rates increase, the fair value of a life settlement contract decreases. If a life settlement contract is sold or 
otherwise disposed of in the future under a relatively higher interest rate environment, the contract may have a lower value than 
the value it had when it was acquired.

The life expectancy of an insured under a life insurance policy is a key element in determining the anticipated cash flow 
associated with the policy and, ultimately, its value. For example, if an insured under a life insurance policy lives longer than 
estimated, premiums on that policy will be required to be paid for a longer period of time than anticipated (and in a greater total 
amount) in order to maintain the policy in force. Estimating life expectancies is inherently inexact and imprecise. Past mortality 
experience is not an accurate indicator of future mortality rates, and it is possible for insureds under life insurance policies to 
experience lower mortality rates in the future than those historically experienced by other persons having similar traits. The process 
of developing an estimate of life expectancy may include, but is not necessarily limited to, subjective interpretation of lifestyle, 
medical history, ancestry, educational background, improvements in mortality rates, wealth and access to and impact of changes 
in medical techniques. Subjective interpretation of these and other variables leads to vast complexities which ultimately present 
a degree of imprecision. In addition, the types of individuals who are insured under substantial life insurance policies may have 
longer life expectancies than the general population as a result of such factors as better access to medical care and healthier 
lifestyles. These factors may make it harder to correctly estimate their life expectancies.

Life  expectancy  providers  have  historically  changed,  and  may  in  the  future  change,  from  time  to  time  their  respective 
underwriting methodologies in an effort to improve the precision of their life expectancy estimates. For example, certain changes 
effected by several leading life expectancy providers in 2008 and 2009 resulted in significantly longer life expectancies for many 
insureds under policies in the life settlement market, which led to a meaningful reduction in the fair value of those policies. Future 
changes by one or more life expectancy providers could similarly lengthen or shorten the life expectancy estimates of the insureds 
under life insurance policies in which the LSC Entities have an interest and significantly impact the market value and/or liquidity 
of the affected policies. Developments of this nature could have a material adverse effect on the value of our investment in the 
LSC Entities holding the life settlements contracts.

In addition, our results of operations and earnings may fluctuate depending on the number of life settlement contracts held 
by the LSC Entities in a given period and the fair value of those assets at the end of the applicable period. Any reduction in the 
fair value of these assets will impact our income in the period in which the reduction occurs and could adversely affect our financial 
results for that period.

Finally, the market for life settlement contracts is relatively illiquid when compared to that for other asset classes, and there 
is currently no established trading platform or market by which investors in the life settlement market buy and sell life settlement 
contracts. If any of the LSC Entities need to sell significant numbers of life settlement contracts in the secondary life settlement 

35

market, it is possible that the lack of liquidity at that time could make the sale of such life settlement contract difficult or impossible. 
Therefore, we bear the risks of any of the LSC Entities having to sell life settlement contracts at substantial discounts or not being 
able to sell life settlement contracts in a timely manner or at all which may result in a material adverse effect on our financial 
condition and results of operations.

Changes in accounting standards issued by the Financial Accounting Standards Board (the “FASB”) or other standard-setting 
bodies may adversely affect our financial statements.

Our financial statements are subject to the application of accounting principles generally accepted in the United States of 
America, which is periodically revised and/or expanded. Accordingly, from time to time we are required to adopt new or revised 
accounting standards issued by recognized authoritative bodies, including the FASB. The impact of accounting pronouncements 
that have been issued but not yet implemented is disclosed in our reports filed with the SEC. See Note 2 in the Notes to the 
Consolidated Financial Statements included in this Annual Report on Form 10-K. An assessment of proposed standards, including 
standards on insurance contracts and accounting for financial instruments, is not provided as such proposals are subject to change 
through the exposure process and official positions of the FASB are determined only after extensive due process and deliberations. 
Therefore, the effects on our financial statements cannot be meaningfully assessed. The required adoption of future accounting 
standards could have a material adverse effect on our business, financial condition or results of operations, including on our net 
income.

Risks Relating to Our Insurance Operations

The insurance industry is highly competitive, and we may not be able to compete effectively against larger companies.

The insurance industry is highly competitive and, except for regulatory considerations, there are relatively few barriers to 
entry. We compete with both large national insurance providers and smaller regional companies on the basis of price, coverages 
offered, claims handling, customer service, agent commissions, geographic coverage and financial strength ratings. Some of our 
competitors have more capital, higher ratings and greater resources than we have, and may offer a broader range of products than 
we  offer.  Many  of  our  competitors  invest  heavily  in  advertising  and  marketing  efforts  and/or  expanding  their  online  service 
offerings. Many of these competitors have better brand recognition than we have and have a significantly larger market share than 
we do. As a result, these larger competitors may be better able to offer lower rates to consumers, to withstand larger losses, and 
to more effectively take advantage of new marketing opportunities. Our ability to compete against these larger competitors depends 
on our ability to deliver superior service and maintain our relationships with independent agents and affinity groups.

In our lender-placed insurance business, we use a proprietary insurance-tracking system to monitor the clients’ mortgage 
portfolios to verify the existence of insurance on each mortgaged property and identify those that are uninsured. If, in addition to 
our current competitors, others in this industry develop a competing system or equivalent administering capabilities, this could 
adversely affect our business and results of operations.

We may undertake strategic marketing and operating initiatives to improve our competitive position and drive growth. If 
we are unable to successfully implement new strategic initiatives or if our marketing campaigns do not attract new customers, our 
competitive position may be harmed, which could adversely affect our business, financial condition and results of operations.

We write a significant amount of business in the nonstandard auto insurance market, which could make us more susceptible 
to unfavorable market conditions which have a disproportionate effect on that customer base.

A significant amount of our P&C premium currently is written in the nonstandard auto insurance market. As a result, adverse 
developments in the economic, competitive or regulatory environment affecting the nonstandard customer base or the nonstandard 
auto insurance industry in general may have a greater effect on us as compared to a more diversified auto insurance carrier with 
a larger percentage of its business in other types of auto insurance products. Adverse developments of this type may have a material 
adverse effect on our business.

We generate significant revenue from service fees generated from our P&C and A&H policyholders, which could be adversely 
affected by additional insurance or consumer protection regulation.

For the year ended December 31, 2015, we generated $273.5 million in service and fee revenue from our P&C and A&H 
policyholders, which included origination fees, installment fees relating to installment payment plans, late payment fees, policy 
cancellation fees and reinstatement fees. The revenue we generate from these service fees could be reduced by changes in consumer 
protection or insurance regulation that restrict or prohibit our ability to charge these fees. If our ability to charge fees for these 
services were to be restricted or prohibited, there can be no assurance that we would be able to obtain rate increases or take other 

36

action to offset the lost revenue and the direct and indirect costs associated with providing the services, which could adversely 
affect our business, financial condition and results of operations.

The rates we charge under the policies we write are subject to prior regulatory approval in most of the states in which we 
operate.

In  most  of  the  states  in  which  we  operate,  we  must  obtain  prior  regulatory  approval  of  insurance  rates  charged  to  our 
customers, including any increases in those rates. If we are unable to receive approval for the rate changes we request, or if such 
approval were delayed, our ability to operate our business in a profitable manner may be limited and our financial condition, results 
of operations, and liquidity may be adversely affected.

The property and casualty insurance industry is cyclical in nature, which may affect our overall financial performance.

Historically, the financial performance of the property and casualty insurance industry has tended to fluctuate in cyclical 
periods of price competition and excess capacity (known as a soft market) followed by periods of high premium rates and shortages 
of underwriting capacity (known as a hard market). The profitability of most property and casualty insurance companies tends to 
follow this cyclical market pattern. We cannot predict with certainty the timing or duration of changes in the market cycle because 
the cyclicality is due in large part to the actions of our competitors and general economic factors beyond our control. These cyclical 
patterns, the actions of our competitors, and general economic factors could cause our revenues and net income to fluctuate, which 
may adversely affect our business.

Catastrophic  losses  or  the  frequency  of  smaller  insured  losses  may  exceed  our  expectations  as  well  as  the  limits  of  our 
reinsurance, which could adversely affect our financial condition and results of operations.

Our P&C insurance business is subject to claims arising from catastrophes, such as hurricanes, tornadoes, windstorms, 
floods, earthquakes, hailstorms, severe winter weather, and fires, or other events, such as explosions, terrorist attacks, riots, and 
hazardous material releases. The incidence and severity of such events are inherently unpredictable, and our losses from catastrophes 
could be substantial.

Longer-term weather trends are changing and new types of catastrophe losses may be developing due to climate change, a 
phenomenon that may be associated with extreme weather events linked to rising temperatures, including effects on global weather 
patterns, sea, land and air temperature, sea levels, rain and snow. Climate change could increase the frequency and severity of 
catastrophe losses we experience in both coastal and non-coastal areas.

In addition, it is possible that we may experience an unusual frequency of smaller losses in a particular period. In either 
case, the consequences could be substantial volatility in our financial condition or results of operations for any fiscal quarter or 
year, which could have a material adverse effect on our financial condition or results of operations and our ability to write new 
business. Although we believe that our geographic and product mix creates limited exposure to catastrophic events and we attempt 
to manage our exposure to these types of catastrophic and cumulative losses, including through the use of reinsurance, catastrophic 
events are inherently unpredictable and the severity or frequency of these types of losses may exceed our expectations as well as 
the limits of our reinsurance coverage.

We rely on the use of credit scoring in pricing and underwriting our auto insurance policies and any legal or regulatory 
requirements which restrict our ability to access credit score information could decrease the accuracy of our pricing and 
underwriting process and thus lower our profitability.

We use credit scoring as a factor in pricing and underwriting decisions where allowed by state law. Consumer groups and 
regulators have questioned whether the use of credit scoring unfairly discriminates against some groups of people and are calling 
for laws and regulations to prohibit or restrict the use of credit scoring in underwriting and pricing. Laws or regulations that 
significantly curtail or regulate the use of credit scoring, if enacted in a large number of states in which we operate, could impact 
the integrity of our pricing and underwriting process, which could, in turn, adversely affect our business, financial condition and 
results of operations and make it harder for us to be profitable over time.

If market conditions cause our reinsurance to be more costly or unavailable, we may be required to bear increased risks or 
reduce the level of our underwriting commitments.

As part of our overall risk and capacity management strategy, we purchase excess of loss catastrophic and casualty reinsurance 
for protection against catastrophic events and other large losses. Market conditions beyond our control, in terms of price and 
available capacity, may affect the amount of reinsurance we acquire and our profitability.

37

We may be unable to maintain our current reinsurance arrangements or to obtain other reinsurance in adequate amounts and 
at favorable rates. Increases in the cost of reinsurance would adversely affect our profitability. In addition, if we are unable to 
renew our expiring arrangements or to obtain new reinsurance on favorable terms, either our net exposure to risk would increase, 
which would increase our costs, or, if we are unwilling to bear an increase in net risk exposures, we would have to reduce the 
amount of risk we underwrite, which would reduce our revenues.

We have reduced our dependence on reinsurance and will retain a greater percentage of our premium writings, which increases 
our exposure to the underlying policy risks.

We historically utilized quota share reinsurance arrangements with other insurance carriers to be able to generate a larger 
premium volume, and larger resulting infrastructure, than otherwise would have been possible given our capital position. Effective 
August 1, 2013, we terminated our cession of P&C premium to our quota share reinsurers and now retain 100% of such P&C 
gross premium written and related losses with respect to all new and renewal P&C policies bound after August 1, 2013. The 
increase in the percentage of premium writings retained provides us the opportunity to realize greater underwriting income and 
investment income from our premium writing base. However, it also increases the risks to our business through greater exposure 
to policy claims. In the event our actual product experience varies adversely from the assumptions we used to price our products, 
our increased exposure to the underlying policy risks could have a material adverse effect on our financial condition and results 
of operations.

We may not be able to recover amounts due from our reinsurers, which would adversely affect our financial condition.

Reinsurance does not discharge our obligations under the insurance policies we write; it merely provides us with a contractual 
right to seek reimbursement on certain claims. We remain liable to our policyholders even if we are unable to make recoveries 
that we are entitled to receive under our reinsurance contracts. As a result, we are subject to credit risk with respect to our reinsurers. 
Losses are recovered from our reinsurers after underlying policy claims are paid. The creditworthiness of our reinsurers may 
change before we recover amounts to which we are entitled. Therefore, if a reinsurer is unable to meet its obligations to us, we 
would be responsible for claims and claim settlement expenses for which we would have otherwise received payment from the 
reinsurer. If we were unable to collect these amounts from our reinsurers, our costs would increase and our financial condition 
would  be  adversely  affected. As  of  December 31,  2015,  we  had  an  aggregate  amount  of  approximately  $833.2  million  of 
recoverables from third-party reinsurers for unpaid losses.

Our largest reinsurance recoverables are from the NCRF and the MCCA. The NCRF is a non-profit organization established 
to provide automobile liability reinsurance to those insurance companies that write automobile insurance in North Carolina. The 
MCCA is a Michigan reinsurance mechanism that covers no-fault first party medical losses of retentions in excess of $545,000 
in 2015. At December 31, 2015, the amount of reinsurance recoverable on unpaid losses from the NCRF and the MCCA was 
approximately  $86.9  million  and  $656.9  million,  respectively.  In  addition,  at  December 31,  2015,  the  amount  of  reinsurance 
recoverable on unpaid losses from Maiden Insurance, ACP Re, Technology Insurance and other reinsurers was approximately 
$21.1 million, $12.6 million, $8.4 million and $8.1 million, respectively. If any of our principal reinsurers were unable to meet 
its  obligations  to  us,  our  financial  condition  and  results  of  operations  would  be  materially  adversely  affected.  For  additional 
information, see Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations-Reinsurance.”

The effects of emerging claim and coverage issues on our business are uncertain and negative developments in this area could 
have an adverse effect on our business.

As industry practices and legal, judicial, social and other environmental conditions change, unexpected and unintended 
issues related to claims and coverage may emerge. These issues may adversely affect our business by either extending coverage 
beyond our underwriting intent or by increasing the number or size of claims. In some instances, these changes may not become 
apparent until after we have issued insurance policies that are affected by the changes. As a result, the full extent of our liability 
under an insurance policy may not be known until many years after the policy is issued. For example, medical costs associated 
with permanent and partial disabilities may increase more rapidly or be higher than we currently expect. Changes of this nature 
may expose us to higher claims than we anticipated when we wrote the underlying policy. Unexpected increases in our claim costs 
many years after policies are issued may also result in our inability to recover from certain of our reinsurers the full amount that 
they would otherwise owe us for such claims costs because certain of the reinsurance agreements covering our business include 
commutation clauses that permit the reinsurers to terminate their obligations by making a final payment to us based on an estimate 
of their remaining liabilities. In addition, the potential passage of new legislation designed to expand the right to sue, to remove 
limitations on recovery, to deem by statute the existence of a covered occurrence, to extend the statutes of limitations or otherwise 
repeal or weaken tort reforms could have an adverse impact on our business. The effects of these and other unforeseen emerging 

38

claim and coverage issues are extremely hard to predict and could be harmful to our business and have a material adverse effect 
on our results of operations.

The effects of litigation on our business are uncertain and could have an adverse effect on our business.

Although we are not currently involved in any material litigation with our customers, other members of the insurance industry 
are the target of class action lawsuits and other types of litigation, some of which involve claims for substantial or indeterminate 
amounts, and the outcomes of which are unpredictable. This litigation is based on a variety of issues, including insurance and 
claim settlement practices. We cannot predict with any certainty whether we will be involved in such litigation in the future or 
what impact such litigation would have on our business.

Changing climate conditions may adversely affect our financial condition or profitability.

There is an emerging scientific consensus that the earth is getting warmer. Climate change, to the extent it produces rising 
temperatures and changes in weather patterns, may affect the frequency and severity of storms and other weather events, the 
affordability, availability and underwriting results of homeowners and property insurance, and, if frequency and severity patterns 
increase, could negatively affect our financial results.

Risks Related to an Investment in our Common Stock

Our revenues and results of operations may fluctuate as a result of factors beyond our control, which may cause volatility in 
the price of our shares of common stock.

Our common stock is listed on the NASDAQ Global Market ("NASDAQ") under the symbol “NGHC.” Our performance, 
as well as the risks discussed herein, government or regulatory action, tax laws, interest rates and general market conditions could 
have a significant impact on the future market price of our common stock. The market price for shares of our common stock may 
be subject to low volume and may be highly volatile and you may not be able to resell your shares of our common stock at or 
above the price you paid to purchase the shares or at all. Some of the factors that could negatively affect our share price or result 
in fluctuations in the price of our common stock include:

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

our operating results in any future quarter not meeting or being anticipated not to meet the expectations of market analysts 
or investors;

reductions in our earnings estimates by us or market analysts;

publication of negative research or other unfavorable publicity or speculation in the press or investment community about 
our company, related companies or the insurance industry in general;

rising level of claims costs, changes in the frequency or severity of claims or new types of claims and new or changing 
judicial interpretations relating to the scope of insurance company liability;

the financial stability of our third-party reinsurers, changes in the level of reinsurance capacity, termination of reinsurance 
arrangements and changes in our capital capacity;

increases in interest rates causing investors to demand a higher yield or return on investment than an investment in our 
common stock may be projected to provide;
changes in market valuations of other insurance companies;

adverse market reaction to any increased indebtedness we incur in the future;

fluctuations in interest rates or inflationary pressures and other changes in the investment environment that affect returns 
on invested assets;

additions or departures of key personnel;

reaction to the sale or purchase of company stock by our principal stockholders or our executive officers;

changes in the economic or regulatory environment in the markets in which we operate;

changes in tax law; and

general market, economic and political conditions.

Our principal stockholders have the ability to control our business, which may be disadvantageous to other stockholders.

Michael Karfunkel, Leah Karfunkel, the wife of Michael Karfunkel (a trustee of the Karfunkel Family Trust), and AmTrust, 
collectively, beneficially own or control approximately 54.7% of our outstanding shares of common stock. As a result, these holders 

39

have the ability to control all matters requiring approval by our stockholders, including the election and removal of directors, 
amendments to our certificate of incorporation (other than changes to the rights of the common stock) and bylaws, any proposed 
merger, consolidation or sale of all or substantially all of our assets and other corporate transactions. These individuals may have 
interests that are different from those of other stockholders.

In addition, we are a “controlled company” pursuant to NASDAQ Listing Rule 5615(c) because Michael Karfunkel, Leah 
Karfunkel (a trustee of the Karfunkel Family Trust), and AmTrust collectively own approximately 54.7% of our voting power. 
Our common stock is listed on the NASDAQ Global Market. Therefore, we are exempt from the NASDAQ listing requirements 
with respect to having a majority of the members of the board of directors be independent; having our Compensation Committee 
and Nominating and Corporate Governance Committee be composed solely of independent directors; the compensation of our 
executive  officers  determined  by  a  majority  of  our  independent  directors  or  a  Compensation  Committee  composed  solely  of 
independent directors; and director nominees being selected or recommended for selection, either by a majority of our independent 
directors or by a nominating committee composed solely of independent directors. We rely on these exemptions.

In addition, Michael Karfunkel, through entities that he controls, has entered into transactions with us and may from time 
to time in the future enter into other transactions with us. As a result, he may have interests that are different from, or are in addition 
to, his interest as a stockholder in our company. Such transactions may adversely affect our results or operations or financial 
condition. 

Our officers, directors and principal stockholders could delay or prevent an acquisition or merger of our company even if 
the transaction would benefit other stockholders. Moreover, this concentration of share ownership makes it impossible for other 
stockholders to replace directors and management without the consent of Michael Karfunkel, Leah Karfunkel and AmTrust. In 
addition, this significant concentration of share ownership may adversely affect the price at which prospective buyers are willing 
to pay for our common stock because investors often perceive disadvantages in owning stock in companies with controlling 
stockholders.

In order to comply with the requirements of being a public company we are enhancing certain of our corporate processes, 
which require significant company resources and management attention.

As a relatively recent public company with listed equity securities, we need to comply with new laws, regulations and 
requirements,  certain  corporate  governance  provisions  of  The  Sarbanes-Oxley  Act  of  2002  (“SOX”),  periodic  reporting 
requirements of the Exchange Act and other regulations of the SEC and the requirements of the NASDAQ Global Market, which 
we were not required to comply with as a private company. In order to comply with these laws, rules and regulations, we have to 
enhance certain of our corporate processes, which require us to incur significant legal, accounting and other expenses. These efforts 
also require a significant amount of time from our board of directors and management, possibly diverting their attention from the 
implementation of our business plan and growth strategy.

We have made, and will continue to make, changes to our corporate governance standards, disclosure controls, financial 
reporting and accounting systems to meet our obligations as a public company. We cannot assure you that the changes we have 
made and will continue to make to satisfy our obligations as a public company will be successful, and any failure on our part to 
do so could subject us to delisting of our common stock, fines, sanctions and other regulatory action and potential litigation.

Failure to maintain an effective system of internal control over financial reporting may have an adverse effect on our stock 
price.

Section 404 of the Sarbanes-Oxley Act of 2002 and the related rules and regulations of the SEC require an annual management 
assessment of the effectiveness of our internal control over financial reporting. If we fail to maintain the adequacy of our internal 
control over financial reporting, as such standards are modified, supplemented or amended from time to time, we may not be able 
to ensure that we can conclude on an ongoing basis that we have effective internal control over financial reporting in accordance 
with Section 404 of the Sarbanes-Oxley Act of 2002 and the related rules and regulations of the SEC. If we cannot in the future 
favorably assess the effectiveness of our internal control over financial reporting, investor confidence in the reliability of our 
financial reports may be adversely affected, which could have a material adverse effect on our common stock prices.

Future sales and issuances of shares of our capital stock may depress our share price.

We may in the future issue our previously authorized and unissued securities. We have an authorized capitalization of 150 
million shares of common stock and 10 million shares of preferred stock with such designations, preferences and rights as are 
contained in our charter or bylaws and as determined by our board of directors. Issuances of stock may result in dilution of our 
existing stockholders or a decrease in the per share price of our common stock. It is not possible to state the actual effect of the 

40

issuance of any shares of our preferred stock on the rights of holders of our common stock until our board of directors determines 
the specific rights attached to that class or series of preferred stock.

We cannot predict what effect, if any, future sales of our common stock, or the availability of shares for future sale, will 
have on the price prospective buyers are willing to pay for our common stock. Sales of a substantial number of shares of our 
common stock by us or our principal stockholders, or the perception that such sales could occur, may adversely affect the price 
prospective buyers are willing to pay for our common stock and may make it more difficult for you to sell your shares at a time 
and price that you determine appropriate.

Applicable insurance laws may make it difficult to effect a change of control of our company.

State insurance holding company laws require prior approval by the respective state insurance departments of any change 
of control of an insurer. “Control” is generally defined as the possession, direct or indirect, of the power to direct or cause the 
direction of the management and policies of the company, whether through the ownership of voting securities, by contract or 
otherwise. Control is generally presumed to exist through the direct or indirect ownership of 10% or more of the voting securities 
of a domestic insurance company or any entity that controls a domestic insurance company. In addition, two of our insurance 
subsidiaries are currently deemed to be commercially domiciled in Florida and, as such, are subject to regulation by the Florida 
Office of Insurance Regulation (“OIR”). Florida insurance law prohibits any person from acquiring 5% or more of our outstanding 
voting securities or those of any of our insurance subsidiaries without the prior approval of the Florida OIR. However, a party 
may acquire less than 10% of our voting securities without prior approval if the party files a disclaimer of affiliation and control. 
Any person wishing to acquire control of us or of any substantial portion of our outstanding shares would first be required to obtain 
the approval of the domestic regulators (including those asserting “commercial domicile”) of our insurance subsidiaries or file 
appropriate disclaimers.

These laws may discourage potential acquisition proposals and may delay, deter or prevent a change of control of us, including 
through transactions, and in particular unsolicited transactions, that some or all of our stockholders might consider to be desirable.

Future issuance of debt or preferred stock, which would rank senior to our common stock upon our liquidation, and future 
offerings  of  equity  securities,  which  would  dilute  our  existing  stockholders,  may  adversely  affect  the  market  value  of  our 
common stock.

In the future, we may attempt to increase our capital resources by issuing debt or making additional offerings of equity 
securities, including bank debt, commercial paper, medium-term notes, senior or subordinated notes and classes of shares of 
preferred stock. Upon liquidation, holders of our debt securities and preferred stock and lenders with respect to other borrowings 
will receive a distribution of our available assets prior to the holders of shares of our common stock. Additional equity offerings 
may dilute the holdings of our existing stockholders or reduce the market value of our common stock, or both. Future issuances 
of preferred stock could have a preference on liquidating distributions or a preference on dividend payments that would limit 
amounts available for distribution to holders of shares of our common stock. Because our decision to issue securities in any future 
offering will depend on market conditions and other factors beyond our control, we cannot predict or estimate the amount, timing 
or nature of our future offerings. Thus, holders of shares of our common stock bear the risk of our future offerings reducing the 
market value of our common stock and diluting their stockholdings in us.

41

Item 1B. Unresolved Staff Comments

None.

Item 2. Properties

We lease an aggregate of approximately 1,014,590 square feet of office space in 83 locations. We have an ownership interest 
in the entities that own the buildings in which we lease space at two of these locations, which represent an aggregate of approximately 
178,000 square feet.

Item 3. Legal Proceedings

We are routinely involved in legal proceedings arising in the ordinary course of business, in particular in connection with 
claims adjudication with respect to our policies. We believe we have recorded adequate reserves for these liabilities and that there 
is no individual case pending that is likely to have a material adverse effect on our financial condition or results of operations.

Item 4. Mine Safety Disclosures

None.

42

PART II

Item 5. Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities

Shareholders

Our common shares began trading on the NASDAQ Global Market under the symbol “NGHC” on February 20, 2014. We 
have one class of authorized common stock for 150,000,000 shares at a par value of $0.01 per share. As of February 24, 2016 
there were approximately 295 registered record holders of our common shares. This figure does not include beneficial owners 
who hold shares in nominee name.

Price Range of Common Stock

The following table shows the high and low sales prices per share for our common shares and cash dividends declared with 

respect to such shares:

2015

First quarter

Second quarter
Third quarter

Fourth quarter

2014

First quarter (from February 20, 2014)

Second quarter

Third quarter

Fourth quarter

High

Low

Dividends Declared

19.19

21.14
23.88

22.61

$

$
$

$

High

Low

30.00 (1) $
$
18.69

19.45

19.71

$

$

17.25

17.41
17.52

18.52

13.58

13.63

16.59

16.59

$

$
$

$

$

$

$

$

0.02

0.02
0.02

0.03

Dividends Declared

0.01

0.01

0.01

0.02

$

$
$

$

$

$

$

$

(1) Represents opening trading price of 100 shares on February 20, 2014. High closing price for the first quarter of 2014 was 
$14.25.

On February 24, 2016, the closing price per share of our common stock was $19.89.

Dividend Policy

Our board of directors currently intends to continue to authorize the payment of a nominal quarterly cash dividend to our 
stockholders of record. Any declaration and payment of dividends by our board of directors will depend on many factors, including 
general economic and business conditions, our strategic plans, our financial results and condition, legal and regulatory requirements 
and other factors that our board of directors deems relevant.

National General Holdings Corp. is a holding company and has no direct operations. Our ability to pay dividends in the 
future depends on the ability of our operating subsidiaries, including our insurance subsidiaries, to pay dividends to us. The laws 
of the jurisdictions in which our insurance subsidiaries are organized regulate and restrict, under certain circumstances, their ability 
to pay dividends to us. The aggregate amount of dividends that could be paid to us by our insurance subsidiaries without prior 
approval by the various domiciliary states of our insurance subsidiaries was approximately $360.1 million as of December 31, 
2015, taking into account dividends paid in the prior twelve month period. Under the terms of our credit agreement, we are not 
prohibited from paying cash dividends so long as no event of default has occurred and is continuing and we are not out of compliance 
with our financial covenants. We may, however, enter into credit agreements or other debt arrangements in the future that will 
restrict our ability to declare or pay cash dividends on our common stock.

43

Common Stock Performance Graph

Set  forth  below  is  a  line  graph  comparing  the  cumulative  total  shareholder  return  on  our  common  stock  for  the  period 
beginning February 20, 2014 and ending on December 31, 2015 with the cumulative total return on the NASDAQ Global Market 
Index and a peer group comprised of the NASDAQ Insurance Index. The graph shows the change in value of an initial $100 
investment on February 20, 2014. The stock price performance of the following graph is not necessarily indicative of future stock 
price performance.

Comparative Cumulative Total Returns Since February 20, 2014 for National General Holdings Corp., NASDAQ 
Composite Index and NASDAQ Insurance Index

National General Holdings

NASDAQ Composite Index

NASDAQ Insurance Index

National General Holdings

NASDAQ Composite Index

NASDAQ Insurance Index

March 31,
2015

June 30,
2015

September 30,
2015

December 31,
2015

$

$

$

$

$

$

131.72

114.84

113.74

March 31,
2014

98.32

98.39

103.90

$

$

$

$

$

$

146.81

116.86

115.21

$

$

$

136.14

108.26

116.09

$

$

$

154.39

117.34

121.10

June 30,
2014

September 30,
2014

December 31,
2014

122.25

103.30

105.97

$

$

$

118.74

105.29

101.06

$

$

$

130.95

110.98

113.76

February 20,
2014

$

$

$

100.00

100.00

100.00

This information is not deemed to be “soliciting material” or to be “filed” with the SEC or subject to the liabilities of Section 
18 of the Exchange Act, nor shall it be deemed incorporated by reference in any of our filings under the Securities Act or the 
Exchange Act.

44

Item 6. Selected Financial Data

The following tables set forth our selected historical consolidated financial and operating information for the periods ended 
and as of the dates indicated. The income statement data for the years ended December 31, 2015, 2014 and 2013 and the balance 
sheet data as of December 31, 2015 and 2014 are derived from our audited financial statements included elsewhere in this annual 
report. These historical results are not necessarily indicative of results to be expected from any future period.

You should read the following selected consolidated financial information together with the other information contained in 
this annual report, including “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations” 
and the consolidated financial statements and related notes included elsewhere in this annual report.

Selected Income Statement Data(1)

Gross premium written
Ceded premiums(2)

Net premium written

Change in unearned premium

Net earned premium

Ceding commission income

Service and fee income

Net investment income

Net realized gain (loss) on investments

Bargain purchase gain and other revenue (expense)

Year Ended December 31,

2015

2014

2013

2012

2011

(Amounts in Thousands, Except Percentages and per Share Data)

$ 2,589,748

$ 2,135,107

$ 1,338,755

$ 1,351,925

$ 1,178,891

(403,502)

(265,083)

(659,439)

(719,431)

(640,655)

$ 2,186,246

$ 1,870,024

$

679,316

$

632,494

$

538,236

(56,436)

(236,804)

8,750

(58,242)

(40,026)

$ 2,129,810

$ 1,633,220

$

688,066

$

574,252

$

498,210

43,790

273,548

75,340

(10,307)

(788)

12,430

168,571

52,426

(2,892)

(1,660)

87,100

127,541

30,808

(1,669)

16

89,360

93,739

30,550

16,612

3,728

77,475

66,116

28,355

4,775

—

Total revenues

$ 2,511,393

$ 1,862,095

$

931,862

$

808,241

$

674,931

Loss and loss adjustment expense
Acquisition costs and other underwriting expenses(3)
General and administrative expenses(4)

Interest expense

Total expenses

Income before provision for income taxes and equity in
earnings (losses) of unconsolidated subsidiaries

Provision for income taxes

Income before equity in earnings (losses) of unconsolidated

subsidiaries

1,381,641

1,053,065

405,930

530,347

28,885

315,089

348,762

17,736

$ 2,346,803

$ 1,734,652

$

164,590

$

127,443

18,956

23,876

$

145,634

$

103,567

Equity in earnings (losses) of unconsolidated subsidiaries

10,643

1,180

Net income

$

156,277

$

104,747

Less: Net loss (income) attributable to non-controlling interest

(14,025)

(2,504)

Net income attributable to National General Holdings Corp.

Dividends on preferred stock

Net income attributable to National General Holdings Corp.

common stockholders
Basic earnings per share(5)

Weighted average shares outstanding - basic

Diluted earnings per share

Weighted average shares outstanding - diluted

Insurance Ratios
Net loss ratio(6)
Net operating expense ratio (non-GAAP)(7)(8)
Net combined ratio (non-GAAP)(7)(9)

$

$

$

$

$

142,252

(14,025)

128,227

1.31

98,242

1.27

100,724

$

$

$

$

$

102,243

(2,291)

99,952

1.09

91,499

1.07

93,515

462,124

134,887

280,552

2,042

879,605

52,257

11,140

41,117

1,274

42,391

(82)

42,309

(2,158)

40,151

0.62

65,018

0.59

71,802

$

$

$

$

$

$

$

$

$

402,686

110,771

246,644

1,787

761,888

46,353

12,309

34,044

(1,338)

32,706

—

32,706

(4,674)

28,032

0.62

45,555

0.56

58,287

$

$

$

$

$

$

$

$

$

340,152

75,191

208,939

1,994

626,276

48,655

28,301

20,354

23,760

44,114

(14)

44,100

(4,328)

39,772

0.87

45,555

0.75

58,469

$

$

$

$

$

$

$

$

$

64.5%

29.6%

94.1%

67.2%

29.2%

96.4%

70.1%

30.4%

100.5%

68.3%

28.2%

96.5%

64.9%

29.1%

94.0%

45

Selected Balance Sheet Data

Investments

Cash and cash equivalents

Premiums and other receivables, net

Reinsurance recoverable on unpaid losses

Goodwill and Intangibles assets, net

Total assets

As of December 31,

2015

2014

2013

2012

2011

(Amounts in Thousands)

$ 2,667,710

$ 1,866,105

$ 1,042,884

$

$

$

$

282,277

758,633

833,176

461,312

$

$

$

$

132,615

647,443

911,798

319,601

$

$

$

$

73,823

449,252

950,828

156,915

$

$

$

$

$

951,928

39,937

450,140

991,447

112,935

$

$

$

$

$

949,733

11,695

387,558

920,719

77,433

$ 5,563,392

$ 4,324,716

$ 2,837,515

$ 2,713,323

$ 2,524,891

Unpaid loss and loss adjustment expense reserves

$ 1,755,624

$ 1,562,153

$ 1,259,241

$ 1,286,533

$ 1,218,412

Unearned premiums

Deferred tax liability

Notes payable

Common stock and Additional paid-in capital

Preferred stock

Total stockholders' equity

$ 1,192,499

$

$

$

$

12,247

491,537

901,170

220,000

$

$

$

$

$

864,436

67,535

299,082

691,670

55,000

$ 1,536,640

$ 1,073,450

$

$

$

$

$

$

476,232

24,476

81,142

437,803

$

$

$

$

488,598

34,393

70,114

158,470

— $

53,054

642,867

$

413,042

$

$

$

$

$

$

449,598

17,262

85,550

159,940

53,054

361,596

(1)  Results for a number of periods were affected by our various acquisitions from 2011 to 2015.
(2)  Premiums ceded to related parties were $1,578, $44,936, $501,067, $561,434 and $491,689 for the years ended December 

31, 2015, 2014, 2013, 2012 and 2011, respectively.

(3)  Acquisition  costs  and  other  underwriting  expenses  include  policy  acquisition  expenses,  commissions  paid  directly  to 
producers, premium taxes and assessments, salary and benefits and other insurance general and administrative expenses 
which represent other costs that are directly attributable to insurance activities.

(4)  General and administrative expenses is composed of all other operating expenses, including various departmental salaries 
and benefits expenses for employees that are directly involved in the maintenance of policies, information systems, and 
accounting for insurance transactions, and other insurance expenses such as federal excise tax, postage, telephones and 
Internet  access  charges,  as  well  as  legal  and  auditing  fees  and  board  and  bureau  charges.  In  addition,  general  and 
administrative expenses include those charges that are related to the amortization of tangible and intangible assets and non-
insurance activities in which we engage.

(5)  No effect is given to the dilutive effect of outstanding stock options or restricted stock units during the relevant period.
(6)  Net loss ratio is calculated by dividing the loss and loss adjustment expense by net earned premiums.
(7)  Net operating expense ratio and net combined ratio are considered non-GAAP financial measures under applicable SEC 
rules because a component of those ratios, net operating expense, is calculated by offsetting acquisition costs and other 
underwriting expenses and general and administrative expenses by ceding commission income and service and fee income. 
Management uses net operating expense ratio (non-GAAP) and net combined ratio (non-GAAP) to evaluate financial 
performance against historical results and establish targets on a consolidated basis. Other companies may calculate these 
measures differently, and, therefore, their measures may not be comparable to those used by the Company’s management. 
For a reconciliation showing the total amounts by which acquisition costs and other underwriting expenses and general 
and  administrative  expenses  were  offset  by  ceding  commission  income  and  service  and  fee  income,  see  Item  7, 
“Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operation-Results  of  Operations-
Consolidated Results of Operations”.

(8)  Net operating expense ratio (non-GAAP) is calculated by dividing the net operating expense by net earned premium. Net 
operating expense consists of the sum of acquisition costs and other underwriting expenses and general and administrative 
expenses less ceding commission income and service and fee income.

(9)  Net combined ratio (non-GAAP) is calculated by adding net loss ratio and net operating expense ratio (non-GAAP) together.

46

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis of our financial condition and results of operations should be read in conjunction 
with our consolidated financial statements and related notes included elsewhere in this Annual Report on Form 10-K. This Form 
10-K contains certain forward-looking statements that are intended to be covered by the safe harbors created by The Private 
Securities Litigation Reform Act of 1995. See “Note on Forward-Looking Statements.”

Overview

We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance 
products, including personal and commercial automobile, homeowners and umbrella, supplemental health, lender-placed and other 
niche insurance products. We sell insurance products with a focus on underwriting profitability through a combination of our 
customized and predictive analytics and our technology driven low cost infrastructure.

We manage our business through two segments: P&C and A&H. As of December 31, 2015, we transact business primarily 
through our fifteen regulated domestic insurance subsidiaries: Integon Casualty Insurance Company, Integon General Insurance 
Corporation,  Integon  Indemnity  Corporation,  Integon  National  Insurance  Company  (“Integon  National”),  Integon  Preferred 
Insurance Company, New South Insurance Company, MIC General Insurance Corporation, National General Insurance Company, 
National General Assurance Company, National General Insurance Online, Inc., National Health Insurance Company, Personal 
Express Insurance Company, Imperial Fire and Casualty Insurance Company, National Automotive Insurance Company and Agent 
Alliance Insurance Company. Our insurance subsidiaries have been assigned an "A-" (Excellent) group rating by A.M. Best. 

The operating results of property and casualty insurance companies are subject to quarterly and yearly fluctuations due to 
the effect of competition on pricing, the frequency and severity of losses, the effect of weather and natural disasters on losses, 
general economic conditions, the general regulatory environment in states in which an insurer operates, state regulation of premium 
rates, changes in fair value of investments, and other factors such as changes in tax laws. The property and casualty industry has 
been highly cyclical with periods of high premium rates and shortages of underwriting capacity followed by periods of severe 
price competition and excess capacity. While these cycles can have a large impact on a company’s ability to grow and retain 
business, we have sought to focus on niche markets and regions where we are able to maintain premium rates at generally consistent 
levels and maintain underwriting discipline throughout these cycles. We believe that the nature of our P&C insurance products, 
including their relatively low limits, the relatively short duration of time between when claims are reported and when they are 
settled, and the broad geographic distribution of our customers, have allowed us to grow and retain our business throughout these 
cycles. In addition, we have limited our exposure to catastrophe losses through reinsurance. With regard to seasonality, we tend 
to experience higher claims and claims expense in our P&C segment during periods of severe or inclement weather.

We evaluate our operations by monitoring key measures of growth and profitability, including net loss ratio, net combined 
ratio (non-GAAP) and operating leverage. We target a net combined ratio (non-GAAP) between 90% and 95% while seeking to 
maintain optimal operating leverage in our insurance subsidiaries commensurate with our A.M. Best rating objectives. To achieve 
our targeted net combined ratio (non-GAAP) we continually seek ways to reduce our operating costs and lower our expense ratio. 
For the year ended December 31, 2015, our operating leverage (the ratio of net earned premium to average total stockholders’ 
equity) was 1.6x, which was within our planned target operating leverage of between 1.5x and 2.0x.

Investment income is also an important part of our business. Because we often do not settle claims until several months or 
longer after we receive the original policy premiums, we are able to invest cash from premiums for significant periods of time. 
We invest our capital and surplus in accordance with state and regulatory guidelines. Our net investment income was $75.3 million, 
$52.4 million and $30.8 million for the years ended December 31, 2015, 2014 and 2013, respectively. We held 9.6% and 6.6%, 
of total invested assets in cash and cash equivalents as of December 31, 2015 and 2014, respectively.

Our  most  significant  balance  sheet  liability  is  our  unpaid  loss  and  loss  adjustment  expense  (“LAE”)  reserves. As  of 
December 31, 2015 and 2014, our reserves, net of reinsurance recoverables, were $922.4 million and $650.4 million, respectively. 
We  record  reserves  for  estimated  losses  under  insurance  policies  that  we  write  and  for  LAE  related  to  the  investigation  and 
settlement of policy claims. Our reserves for loss and LAE represent the estimated cost of all reported and unreported loss and 
LAE incurred and unpaid at any time based on known facts and circumstances. Our reserves, excluding life reserves, for loss and 
LAE incurred and unpaid are not discounted using present value factors. Our loss reserves are reviewed quarterly by internal 
actuaries  and  at least  annually  by  our  external  actuaries. Reserves  are  based  on  estimates  of  the  most  likely  ultimate cost  of 
individual claims. These estimates are inherently uncertain. Judgment is required to determine the relevance of our historical 
experience and industry information under current facts and circumstances. The interpretation of this historical and industry data 
can be impacted by external forces, principally frequency and severity of future claims, the length of time needed to achieve 

47

ultimate  settlement  of  claims,  inflation  of  medical  costs,  insurance  policy  coverage  interpretations,  jury  determinations  and 
legislative changes. Accordingly, our reserves may prove to be inadequate to cover our actual losses. If we change our estimates, 
these changes would be reflected in our results of operations during the period in which they are made, with increases in our 
reserves resulting in decreases in our earnings.

Recent Acquisitions

Since we acquired our P&C insurance business in 2010, we have made several acquisitions. These additional operations 
have increased our presence in our target markets and broadened our distribution capabilities. We believe that merger and acquisition 
transactions and their effective integration represent a core competency and provide continued growth opportunities. 

• 

• 

• 

• 

• 

In April 2014, we purchased Personal Express Insurance Company (“Personal Express”), a California domiciled personal 
auto and home insurer from Sequoia Insurance Company, an affiliate of AmTrust. The purchase price was approximately 
$21.5 million, subject to certain adjustments.
In June 2014, we purchased certain assets of Imperial Management Corporation ("Imperial"), including its underwriting 
subsidiaries Imperial Fire & Casualty Insurance Company and National Automotive Insurance Company, its retail agency 
subsidiary ABC Insurance Agencies, and its managing general agency subsidiary RAC Insurance Partners. The purchase 
price was approximately $20.0 million. In connection with the Imperial transaction, we assumed certain debt of Imperial 
and  Imperial  Fire  &  Casualty  Insurance  Company  (see  Note  15,  "Debt"  in  the  notes  to  our  consolidated  financial 
statements).

In September 2014, ACP Re, a Bermuda reinsurer that is a subsidiary of the Michael Karfunkel Family 2005 Trust (the 
“Karfunkel Family Trust”), completed the acquisition of 100% of the outstanding stock of Tower Group International, 
Ltd. ("Tower") and caused its subsidiary to merge into Tower (the "Merger") pursuant to a merger agreement, dated 
January 3, 2014, by and between ACP Re and Tower. In connection with the Merger, we acquired two management 
companies from ACP Re for $7.5 million. The management companies are the attorneys-in-fact for Adirondack Insurance 
Exchange, a New York reciprocal insurer, and New Jersey Skylands Insurance Association, a New Jersey reciprocal 
insurer  (together  with  their  subsidiaries,  the  “Reciprocal  Exchanges”).  We  also  agreed  to  pay ACP  Re  contingent 
consideration in the form of a three year earnout of 3% of the gross premium written of the Tower personal lines business 
written or assumed by us following the Merger. We estimated the fair value of the ACP Re Contingent Payments to be 
approximately $26.1 million at the acquisition date.

In April 2015, we closed on the acquisition of Assigned Risk Solutions Ltd. ("ARS"), a New Jersey based managing 
general  agency  that  services  assigned  risk,  personal  auto,  and  commercial  lines  of  business,  for  a  purchase  price  of 
approximately $48.0 million in cash and potential future earnout payments ("ARS Contingent Payments"). The fair value 
of the ARS Contingent Payments was estimated to be $4.1 million at December 31, 2015.

In October 2015, we closed on a master transaction agreement with QBE Investments (North America), Inc. (“QBE 
Parent”) and its subsidiary, QBE Holdings, Inc. (together with QBE Parent, “QBE”), pursuant to which we acquired 
QBE’s  lender-placed  insurance  business  (“LPI  Business”),  including  certain  of  QBE’s  affiliates  engaged  in  the  LPI 
Business. The transaction included the acquisition of certain assets, including loan-tracking systems and technology, 
client servicing accounts, intellectual property, and vendor relationships, as well as the assumption of the related insurance 
liabilities in a reinsurance transaction through which we received the loss reserves, unearned premium reserves, and 
invested  assets. The  aggregate  consideration  for  the  transaction  was  approximately  $95.7  million,  subject  to  certain 
adjustments.

Principally through the following acquisitions in our A&H segment, we have built a platform to market our and other carriers’ 

A&H products. This platform consists of the following operations:

• 

• 

In November 2012, we acquired National Health Insurance Company (“NHIC”), a Texas-domiciled life and health insurer 
currently licensed in 48 states and the District of Columbia, to write our A&H risks. NHIC was established as a life and 
health insurer in 1979. NHIC offers a significant number of A&H insurance products for individuals and groups, which 
include life, accident, limited medical/hospital indemnity, short-term medical, cancer/critical illness, stop loss, travel 
accident/trip cancellation and dental/vision coverages.

In  February  2012,  we  acquired  VelaPoint,  LLC  ("VelaPoint"),  a  general  agency  that  operates  a  call  center  with 
approximately 127 licensed agents selling a full range of supplemental medical insurance products, as well as individual 
major  medical  policies  underwritten  through  a  wide  range  of  third-party  insurance  companies.  For  the  year  ended 
December 31, 2015, VelaPoint produced approximately $183.0 million in premium on behalf of third parties.

48

• 

• 

• 

• 

• 

• 

In February 2012, we acquired America’s HealthCare Plan (“AHCP”), a managing general agent/program manager. AHCP 
works with over 4,300 independent agents and general agents across the country to provide an array of insurance products, 
including those offered by third-party insurers, and serves as a significant method of distribution for NHIC’s products.
In September 2012, we acquired from the Coca-Cola Bottlers’ Association a health insurance administration company 
that  administers  specialty  self-insurance  arrangements,  offering  ERISA  qualified  self-insured  plans  to  employers  in 
affinity  associations  or  trade  groups  and  selling  medical  stop  loss  coverage  to  employers  (collectively,  the  “TABS” 
companies). We believe the TABS companies, which wrote approximately $34.6 million in stop loss premium in 2015, 
have significant growth potential.
In January 2013, we assumed 100% of an in-force book of A&H business from Wesco Insurance Company, an affiliate 
of AmTrust. In connection therewith, we acquired certain operating assets and hired the related program development 
personnel who work with outside insurers and wholesalers/program managers to create programs for specialty A&H 
products like travel, student and international business.
In April 2013, we acquired Euro Accident Health & Care Insurance Aktiebolag (“EHC”), a European group life and health 
insurance managing general agent. The agency distributes life and health insurance to groups as well as individuals. 
Distribution predominantly takes place through broker channels and affinity partners. For the year ended December 31, 
2015, EHC produced approximately $88.3 million in premium on behalf of third parties. We have received the necessary 
licenses and approvals to enable us to write these products on our own behalf through two European insurance companies.
In January 2015, we closed on the acquisition of Healthcare Solutions Team, LLC (“HST”), an Illinois-based healthcare 
insurance general agency. We paid approximately $15.0 million on the acquisition date and agreed to pay potential future 
earnout payments ("HST Contingent Payments") based on the overall profitability of HST and the business underwritten 
by our insurance subsidiaries which is produced by HST. The fair value of the HST Contingent Payments was estimated 
to be $4.5 million at December 31, 2015.

In October 2015, we closed our acquisition of certain business lines and assets from Assurant Health, which is a business 
segment of Assurant, Inc. As part of the transaction, we acquired the small group self-funded and supplemental product 
lines, as well as North Star Marketing, a proprietary small group sales channel. The purchase price was an aggregate cash 
payment of $14.0 million.

In January 2014, in connection with the agreement by ACP Re to acquire Tower, Integon National Insurance Company, our 
wholly-owned subsidiary (“Integon National”), entered into a reinsurance agreement (the “Cut-Through Reinsurance Agreement”) 
with several Tower subsidiaries. Under the Cut-Through Reinsurance Agreement, Integon National reinsured on a 100% quota 
share basis with a cut-through endorsement all of Tower’s new and renewal personal lines business and assumed 100% of Tower’s 
unearned premium reserves with respect to in-force personal lines policies, in each case, net of reinsurance already in effect. The 
agreement was effective solely with respect to losses occurring on or after January 1, 2014. We paid a 20% ceding commission 
with respect to unearned premium assumed and a 22% ceding commission with respect to new and renewal business after January 
1, 2014 and up to a 4% claims handling expense reimbursement to Tower on all Tower premium subject to the Cut-Through 
Reinsurance Agreement. This Agreement remained in effect until the closing of the Tower Transaction on September 15, 2014, 
and is currently in run-off.

Integon National entered into the Personal Lines Quota Share Reinsurance Agreement (the "PL Reinsurance Agreement"), 
with  Tower’s ten statutory  insurance  companies  (collectively,  the  “Tower  Companies”),  pursuant  to  which  Integon  National 
reinsures 100% of all losses under the Tower Companies’ new and renewal personal lines business written after September 15, 
2014. The  ceding  commission  payable  by  Integon  National  under  the  PL  Reinsurance Agreement  is  equal  to  the  sum  of  (i) 
reimbursement of the Tower Companies’ acquisition costs in respect of the business covered, including commission payable to 
National General Insurance Marketing, Inc., a subsidiary of the Company (“NGIM”), pursuant to the PL MGA Agreement (as 
defined below), and premium taxes and (ii) 2% of gross written premium (net of cancellations and return premiums) collected 
pursuant to the PL MGA Agreement.

NGIM produces and manages all new and renewal personal lines business of the Tower Companies pursuant to a Personal 
Lines Managing General Agency Agreement (the "PL MGA Agreement"). As described above, all post-September 15, 2014 personal 
lines business written by the Tower Companies is reinsured by Integon National pursuant to the PL Reinsurance Agreement. The 
Tower Companies pay NGIM a 10% commission on all business written pursuant to the PL MGA Agreement. All payments by 
the Tower Companies to NGIM pursuant to the PL MGA Agreement are netted out of the ceding commission payable by Integon 
National to the Tower Companies pursuant to the PL Reinsurance Agreement.

National General Re, Ltd., a subsidiary of the Company (“NG Re Ltd.”), along with AmTrust International Insurance, Ltd., 
an affiliate of the Company (“AII”), as reinsurers, entered into a $250.0 million Aggregate Stop Loss Reinsurance Agreement (the 
"Stop-Loss Agreement") with an affiliated company, CastlePoint Reinsurance Company, Ltd. (“CP Re”). NG Re Ltd. and AII also 

49

entered into an Aggregate Stop Loss Retrocession Contract (the "Retrocession Agreement") with ACP Re pursuant to which ACP 
Re is obligated to reinsure the full amount of any payments that NG Re Ltd. and AII are obligated to make to CP Re under the 
Stop-Loss Agreement. Pursuant to the Stop-Loss Agreement, each of NG Re Ltd. and AII provide, severally, $125.0 million of 
stop loss coverage with respect to the run-off of the Tower business written on or before September 15, 2014. The reinsurers’ 
obligation to indemnify CP Re under the Stop-Loss Agreement will be triggered only at such time as CP Re’s ultimate paid net 
loss related to the run-off of the pre-September 15, 2014 Tower business exceeds a retention equal to the Tower Companies’ loss 
and loss adjustment reserves and unearned premium reserves as of September 15, 2014, which, the parties to the Loss Portfolio 
Transfer Agreement have agreed will be established upon reevaluation as of December 31, 2015. CP Re will pay AII and NG Re 
Ltd. total premium of $56.0 million on the five-year anniversary of the Stop-Loss Agreement. The premium payable by NG Re 
Ltd. and AII to ACP Re pursuant to the Retrocession Agreement will be $56.0 million in the aggregate, less a ceding commission 
of 5.5% to be retained by NG Re Ltd. and AII.

In September 2014, NG Re Ltd. entered into a credit agreement (the “ACP Re Credit Agreement”) by and among AmTrust, 
as Administrative Agent, ACP  Re  and  London Acquisition  Company  Limited,  a  wholly  owned  subsidiary  of ACP  Re,  as  the 
borrowers (collectively, the “Borrowers”), ACP Re Holdings, LLC, as Guarantor, and AII and NG Re Ltd., as Lenders, pursuant 
to  which  the  Lenders  made  a $250.0  million  loan  ($125.0  million  made  by  each  Lender)  to  the  Borrowers  on  the  terms  and 
conditions contained within the ACP Re Credit Agreement. The ACP Re Credit Agreement has a maturity date of September 15, 
2021. Outstanding principal under the ACP Re Credit Agreement bears interest at a fixed annual rate of seven percent (7%), payable 
semi-annually on the last day of January and July. The obligations of the Borrowers are secured by (i) a first-priority pledge 
of 100% of the stock of ACP Re and ACP Re’s U.S. subsidiaries and 65% of the stock of certain of ACP Re’s foreign subsidiaries 
and (ii) a first-priority lien on all of the assets of the Borrowers and Guarantor and certain of the assets of ACP Re’s subsidiaries 
(other than the Tower Companies).

Principal Revenue and Expense Items

Gross premium written. Gross premium written represents premium from each insurance policy that we write, including as 
a servicing carrier for assigned risk plans, during a reporting period based on the effective date of the individual policy, prior to 
ceding reinsurance to third parties.

Net premium written. Net premium written is gross premium written less that portion of premium that we cede to third-party 
reinsurers under reinsurance agreements. The amount ceded under these reinsurance agreements is based on a contractual formula 
contained in the individual reinsurance agreement.

Change in unearned premium. Change in unearned premium is the change in the balance of the portion of premium that we 

have written but have yet to earn during the relevant period because the policy is unexpired.

Net earned premium. Net earned premium is the earned portion of our net premium written. We generally earn insurance 
premium on a pro rata basis over the term of the policy. At the end of each reporting period, premium written that is not earned 
is classified as unearned premium, which is earned in subsequent periods over the remaining term of the policy. Our policies 
typically have a term of six months or one year. For a six-month policy written on January 1, 2015, we would earn half of the 
premium in the first quarter of 2015 and the other half in the second quarter of 2015.

Ceding commission income. Ceding commission income is a commission we receive based on the earned premium ceded 
to third-party reinsurers to reimburse us for our acquisition, underwriting and other operating expenses. We earn commissions on 
reinsurance premium ceded in a manner consistent with the recognition of the earned premium on the underlying insurance policies, 
generally on a pro rata basis over the terms of the policies reinsured. The portion of ceding commission income which represents 
reimbursement of successful acquisition costs related to the underlying policies is recorded as an offset to acquisition and other 
underwriting expenses. The ceding commission ratio is equal to ceding commission income divided by net earned premium.

Service and fee income. We currently generate policy service and fee income from installment fees, late payment fees, and 
other finance and processing fees related to policy cancellation, policy reinstatement, and non-sufficient fund check returns. These 
fees are generally designed to offset expenses incurred in the administration of our insurance business, and are generated as follows. 
Installment fees are charged to permit a policyholder to pay premiums in installments rather than in a lump sum. Late payment 
fees are charged when premiums are remitted after the due date and any applicable grace periods. Policy cancellation fees are 
charged to policyholders when a policy is terminated by the policyholder prior to the expiration of the policy’s term or renewal 
term, as applicable. Reinstatement fees are charged to reinstate a policy that has lapsed, generally as a result of non-payment of 
premiums. Non-sufficient fund fees are charged when the customer’s payment is returned by the financial institution.

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All fee income is recognized as follows. An installment fee is recognized at the time each policy installment bill is due. A 
late payment fee is recognized when the customer’s payment is not received after the listed due date and any applicable grace 
period. A policy cancellation fee is recognized at the time the customer’s policy is cancelled. A policy reinstatement fee is recognized 
when the customer’s policy is reinstated. A non-sufficient fund fee is recognized when the customer’s payment is returned by the 
financial institution. The amounts charged are primarily intended to compensate us for the administrative costs associated with 
processing and administering policies that generate insurance premium; however, the amounts of fees charged are not dependent 
on the amount or period of insurance coverage provided and do not entail any obligation to return any portion of those funds. The 
direct and indirect costs associated with generating fee income are not separately tracked.

We also collect service fees in the form of commissions and general agent fees by selling policies issued by third-party 
insurance companies. We also collect management fees in connection with our management of the Reciprocal Exchanges. We do 
not bear insurance underwriting risk with respect to these policies. Commission income and general agent fees are recognized, 
net of an allowance for estimated policy cancellations, at the date the customer is initially billed or as of the effective date of the 
insurance policy, whichever is later. The allowance for estimated third-party cancellations is periodically evaluated and adjusted 
as necessary.

Net investment income and realized gains and (losses). We invest our statutory surplus funds and the funds supporting our 
insurance liabilities primarily in cash and cash equivalents, fixed-maturity and equity securities. Our net investment income includes 
interest and dividends earned on our invested assets. We report net realized gains and losses on our investments separately from 
our net investment income. Net realized gains occur when we sell our investment securities for more than their costs or amortized 
costs, as applicable. Net realized losses occur when we sell our investment securities for less than their costs or amortized costs, 
as applicable, or we write down the investment securities as a result of other-than-temporary impairment loss. We classify equity 
securities and our fixed-maturity securities as available-for-sale. We report net unrealized gains (losses) on those securities classified 
as available-for-sale separately within other comprehensive income.

Loss and loss adjustment expenses. Loss and LAE represent our largest expense item and, for any given reporting period, 
include estimates of future claim payments, changes in those estimates from prior reporting periods and costs associated with 
investigating, defending and servicing claims. These expenses fluctuate based on the amount and types of risks we insure. We 
record loss and LAE related to estimates of future claim payments based on case-by-case valuations and statistical analyses. We 
seek to establish all reserves at the most likely ultimate exposure based on our historical claims experience. It is typical for our 
more serious bodily injury claims to take several years to settle, and we revise our estimates as we receive additional information 
about the condition of claimants and the costs of their medical treatment. Our ability to estimate loss and LAE accurately at the 
time of pricing our insurance policies is a critical factor in our profitability.

Acquisition costs and other underwriting expenses. Acquisition costs and other underwriting expenses consist of policy 
acquisition and marketing expenses, salaries and benefits expenses. Policy acquisition expenses comprise commissions directly 
attributable to those agents, wholesalers or brokers that produce premiums written on our behalf and promotional fees directly 
attributable to our affinity relationships. Acquisition costs also include costs that are related to the successful acquisition of new 
or renewal insurance contracts including comprehensive loss underwriting exchange reports, motor vehicle reports, credit score 
checks, and policy issuance costs.

General and administrative expenses. General and administrative expenses is composed of all other operating expenses, 
including various departmental salaries and benefits expenses for employees that are directly involved in the maintenance of 
policies, information systems, and accounting for insurance transactions, and other insurance expenses such as federal excise tax, 
postage, telephones and Internet access charges, as well as legal and auditing fees and board and bureau charges. In addition, 
general and administrative expenses include those charges that are related to the amortization of tangible and intangible assets 
and non-insurance activities in which we engage.

Interest expense. Interest expense represents amounts we incur on our outstanding indebtedness at the then-applicable interest 

rates.

Income tax expense. We incur federal, state and local income tax expenses as well as income tax expenses in certain foreign 

jurisdictions in which we operate.

Net operating expense. These expenses consist of the sum of general and administrative expenses and acquisition costs and 

other underwriting expenses less ceding commission income and service and fee income.

Underwriting income. Underwriting income is a measure of an insurance company’s overall operating profitability before 
items such as investment income, interest expense and income taxes. Underwriting income is calculated as net earned premium 

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plus ceding commission income and service and fee income less loss and LAE, acquisition costs and other underwriting expenses, 
and general and administrative expenses.

Equity in earnings (losses) from unconsolidated subsidiaries. This represents primarily our share in earnings or losses of 
our investment in four companies that own life settlement contracts, which includes the gain realized upon a mortality event and 
the change in fair value of the investments in life settlements as evaluated at the end of each reporting period. These unconsolidated 
subsidiaries determine the fair value of life settlement contracts based upon an estimate of the discounted cash flow of the anticipated 
death  benefits  incorporating  a  number  of  factors,  such  as  current  life  expectancy  assumptions,  expected  premium  payment 
obligations and increased cost assumptions, credit exposure to the insurance companies that issued the life insurance policies and 
the rate of return that a buyer would require on the policies. The gain realized upon a mortality event is the difference between 
the death benefit received and the recorded fair value of that particular policy.

Insurance Ratios

Net loss ratio. The net loss ratio is a measure of the underwriting profitability of an insurance company’s business. Expressed 

as a percentage, this is the ratio of loss and LAE incurred to net earned premiums.

Net operating expense ratio (non-GAAP). The net operating expense ratio (non-GAAP) is one component of an insurance 
company’s operational efficiency in administering its business. Expressed as a percentage, this is the ratio of net operating expense 
to net earned premium.

Net combined ratio (non-GAAP). The net combined ratio (non-GAAP) is a measure of an insurance company’s overall 
underwriting profit. This is the sum of the net loss and net operating expense ratio (non-GAAP). If the net combined ratio (non-
GAAP) is at or above 100 percent, an insurance company cannot be profitable without investment income, and may not be profitable 
if investment income is insufficient.

Net operating expense ratio and net combined ratio are considered non-GAAP financial measures under applicable SEC 
rules because a component of those ratios, net operating expense, is calculated by offsetting acquisition costs and other underwriting 
expenses and general and administrative expenses by ceding commission income and service and fee income, and is therefore a 
non-GAAP measure. Management uses net operating expense ratio (non-GAAP) and net combined ratio (non-GAAP) to evaluate 
financial performance against historical results and establish targets on a consolidated basis. Other companies may calculate these 
measures differently, and, therefore, their measures may not be comparable to those used by the Company’s management. For a 
reconciliation showing the total amounts by which acquisition costs and other underwriting expenses and general and administrative 
expenses were offset by ceding commission income and service and fee income in the calculation of net operating expense, see 
“Results of Operations - Consolidated Results of Operations” below.

Personal Lines Quota Share

Effective March 1, 2010, Integon National entered into a 50% quota share reinsurance treaty (the “Personal Lines Quota 
Share”), pursuant to which Integon National ceded 50% of the gross premium written of its P&C business (excluding premium 
ceded to state-run reinsurance facilities) to a group of affiliated reinsurers consisting of a subsidiary of AmTrust, ACP Re and 
Maiden Insurance. Quota share reinsurance refers to reinsurance under which the insurer (the “ceding company,” which under the 
Personal Lines Quota Share is Integon National) transfers, or cedes, a fixed percentage of liabilities, premium and related losses 
for each policy covered on a pro rata basis in accordance with the terms and conditions of the relevant agreement. The reinsurer 
pays the ceding company a ceding commission on the premiums ceded to compensate the ceding company for various expenses, 
such as underwriting and policy acquisition expenses, that the ceding company incurs in connection with the ceded business.

The Personal Lines Quota Share provided that the reinsurers, severally, in accordance with their participation percentages, 
received 50% of our P&C gross premium written (excluding premium ceded to state-run reinsurance facilities) and assumed 50% 
of the related losses and allocated LAE. The participation percentages were: Maiden Insurance, 25%; ACP Re, 15%; and AmTrust, 
10%. 

The Personal Lines Quota Share provided that the reinsurers pay a provisional ceding commission equal to 32.0% of ceded 
earned premium, net of premiums ceded by Integon National for inuring third-party reinsurance, subject to adjustment to a maximum 
of 34.5% if the loss ratio for the reinsured business is 60.0% or less and a minimum of 30.0% if the loss ratio is 64.5% or higher. 
The Personal Lines Quota Share provides for the net settlement of claims and the provisional ceding commission on a quarterly 
basis during the month following the end of each quarter. The net payments are based on earned premiums less paid losses and 

52

LAE less the provisional ceding commission for the quarter. The adjustment to the provisional ceding commission is calculated 
at the end of, and with respect to, each calendar year during the term of the Quota Share (an “adjustment period”), with the final 
adjustment period following termination of the Quota Share ending at the end of the run-off period. The adjusted commission rate, 
which is calculated and reported by the reinsurers to the Company within 30 days after the end of each adjustment period, is 
calculated by first determining the “actual loss ratio” for the adjustment period, which loss ratio is calculated in the same manner 
as the net loss ratio as disclosed in this filing. The adjusted commission rate is set based on the actual loss ratio within a range 
between 30.0% and 34.5%, and varies inversely with a range of actual loss ratios between 60.0% and 64.5%, such that the adjusted 
commission rate will be higher than 32.0% if the actual loss ratio is lower than 62.5%, and lower than 32.0% if the actual loss 
ratio is higher than 62.5%, subject to the caps described above. The Company accrues any adjustments to the provisional ceding 
commission based on the loss experience of the ceded business on a quarterly basis. Remittance of any positive difference between 
the adjusted commission rate over the provisional ceding commission is paid by the reinsurer to the Company, and any negative 
difference is paid by the Company to the reinsurer within 12 months after the end of the final adjustment period (other than with 
respect to the initial year of the agreement with respect to which initial remittance was made 24 months after the end of the first 
adjustment period).

Effective August 1, 2013, as permitted by the Personal Lines Quota Share, we terminated our cession of P&C premium to 
our quota share reinsurers and now retain 100% of such P&C gross premium written and related losses with respect to all new 
and renewal P&C policies bound after August 1, 2013. We continued to cede 50% of P&C gross premium written and related 
losses with respect to policies in effect as of July 31, 2013 to the quota share reinsurers until the expiration of such policies, which 
was completed as of July 1, 2014. This retention of our P&C premium will provide us the opportunity to substantially increase 
our underwriting and investment income, while also increasing our exposure to losses. See Item 1A, “Risk Factors-Risks Relating 
to Our Insurance Operations-We have reduced our dependence on reinsurance and will retain a greater percentage of our premium 
writings, which increases our exposure to the underlying policy risks.”

Critical Accounting Policies

It is important to understand our accounting policies in order to understand our financial statements. These policies require 
us to make estimates and assumptions. Our management has reviewed our financial policies and results. These reviews affect the 
reported amounts of our assets, liabilities, revenues and expenses and the related disclosures. Some of the estimates result from 
judgments that can be subjective and complex, and, consequently, actual results in future periods might differ significantly from 
these estimates.

We believe that the most critical accounting policies relate to the reporting of reserves for loss and LAE, including losses 
that  have  occurred  but  have  not  been  reported  prior  to  the  reporting  date,  amounts  recoverable  from  third-party  reinsurers, 
assessments, deferred policy acquisition costs, deferred income taxes, the impairment of investment securities, goodwill and other 
intangible assets.

The following is a description of our critical accounting policies.

Premium. We recognize earned premium on a pro rata basis over the terms of the policies, generally periods of six or twelve 
months. Unearned premium represents the portion of premiums written applicable to the unexpired terms of the policies. Net 
premium receivables represent premium written and not yet collected, net of an allowance for uncollectible premium. We regularly 
evaluate premium and other receivables and adjust for uncollectible amounts as appropriate. Receivables specifically identified 
as uncollectible are charged to expense in the period the determination is made.

Service and fee income. We currently generate policy service and fee income from installment fees, late payment fees, and 
other finance and processing fees related to policy cancellation, policy reinstatement, and non-sufficient fund check returns. These 
fees are generally designed to offset expenses incurred in the administration of our insurance business, and are generated as follows. 
Installment fees are charged to permit a policyholder to pay premiums in installments rather than in a lump sum. Late payment 
fees are charged when premiums are remitted after the due date and any applicable grace periods. Policy cancellation fees are 
charged to policyholders when a policy is terminated by the policyholder prior to the expiration of the policy’s term or renewal 
term, as applicable. Reinstatement fees are charged to reinstate a policy that has lapsed, generally as a result of non-payment of 
premiums. Non-sufficient fund fees are charged when the customer’s payment is returned by the financial institution.

All fee income is recognized as follows. An installment fee is recognized at the time each policy installment bill is due. A 
late payment fee is recognized when the customer’s payment is not received after the listed due date and any applicable grace 
period. A policy cancellation fee is recognized at the time the customer’s policy is cancelled. A policy reinstatement fee is recognized 
when the customer’s policy is reinstated. A non-sufficient fund fee is recognized when the customer’s payment is returned by the 

53

financial institution. The amounts charged are primarily intended to compensate us for the administrative costs associated with 
processing and administering policies that generate insurance premium; however, the amounts of fees charged are not dependent 
on the amount or period of insurance coverage provided and do not entail any obligation to return any portion of those funds. The 
direct and indirect costs associated with generating fee income are not separately tracked. The Company estimates an allowance 
for doubtful accounts based on a percentage of fee income.

We also collect service fees in the form of commissions and general agent fees by selling policies issued by third-party 
insurance companies. We do not bear insurance underwriting risk with respect to these policies. Commission income and general 
agent fees are recognized, net of an allowance for estimated policy cancellations, at the date the customer is initially billed or as 
of the effective date of the insurance policy, whichever is later. The allowance for estimated third-party cancellations is periodically 
evaluated and adjusted as necessary.

Management fees earned by the management companies for services provided to the Reciprocal Exchanges are eliminated 

in consolidation.

Reserves for loss and loss adjustment expenses. We record reserves for estimated losses under insurance policies that we 
write and for LAE related to the investigation and settlement of policy claims. Our reserves for loss and LAE represent the estimated 
cost  of  all  reported  and  unreported  loss  and  LAE  incurred  and  unpaid  at  any  given  point  in  time  based  on  known  facts  and 
circumstances.

Loss reserves include statistical reserves and case estimates for individual claims that have been reported and estimates for 
claims that have been incurred but not reported at the balance sheet date as well as estimates of the expenses associated with 
processing  and  settling  all  reported  and  unreported  claims,  less  estimates  of  anticipated  salvage  and  subrogation  recoveries. 
Estimates are based upon past loss experience modified for current trends as well as economic, legal and social conditions. Loss 
reserves, except life reserves, are not discounted to present value, which would involve recognizing the time value of money and 
offsetting estimates of future payments by future expected investment income.

In establishing these estimates, we make various assumptions regarding a number of factors, including frequency and severity 
of claims, the length of time needed to achieve ultimate settlement of claims, inflation of medical costs, insurance policy coverage 
interpretations, jury determinations and legislative changes. Due to the inherent uncertainty associated with these estimates, and 
the cost of incurred but unreported claims, our actual liabilities may be different from our original estimates. On a quarterly basis, 
we review our reserves for loss and loss adjustment expenses to determine whether further adjustments are required. Any resulting 
adjustments are included in the current period’s results.

Additional  information  regarding  the  judgments  and  uncertainties  surrounding  our  estimated  reserves  for  loss  and  loss 

adjustment expenses can be found in Item 1, “Business-Loss Reserves.”

Reinsurance. We account for reinsurance premiums, losses and LAE ceded to other companies on a basis consistent with 
those used in accounting for the original policies issued and the terms of the reinsurance contracts. Earned premiums and losses 
and  LAE  incurred  ceded  to  other  companies  have  been  recorded  as  a  reduction  of  premium  revenue  and  losses  and  LAE. 
Commissions allowed by reinsurers on business ceded have been recorded as ceding commission revenue. Ceding commission 
is a commission we receive based on the earned premium ceded to third party reinsurers to reimburse us for our unallocated LAE 
and other operating expenses. We earn commissions on reinsurance premiums ceded in a manner consistent with the recognition 
of the earned premium on the underlying insurance policies, on a pro rata basis over the terms of the policies reinsured. In connection 
with the Personal Lines Quota Share, the amount we received is based on a contractual formula contained in the reinsurance 
agreements and is based on the ceded losses as a percentage of ceded premium. Reinsurance recoverables are reported based on 
the portion of reserves and paid losses and LAE that are ceded to other companies. Assessing whether or not a reinsurance contract 
meets the condition for risk transfer requires judgment. The determination of risk transfer is critical to reporting premiums and 
losses, and is based, in part, on the use of actuarial and pricing models and assumptions. If we determine that a reinsurance contract 
does not transfer sufficient risk, we account for the contract under deposit accounting.

Deferred policy acquisition costs. Deferred acquisition costs include commissions, premium taxes, payments to affinity 
partners, promotional fees, and other direct sales costs that vary and are directly related to the successful acquisition of insurance 
policies. These costs are deferred and amortized to the extent recoverable over the policy period in which the related premiums 
are earned. We consider anticipated investment income in determining the recoverability of these costs. Management believes that 
these costs are recoverable in the near term. If management determined that these costs were not recoverable, then we could not 
continue to record deferred acquisition costs as an asset and would be required to establish a liability for a premium deficiency 
reserve.

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Assessments related to insurance premiums. We are subject to a variety of insurance-related assessments, such as assessments 
by state guaranty funds used by state insurance regulators to cover losses of policyholders of insolvent insurance companies and 
for the operating expenses of such agencies. A typical obligating event would be the issuance of an insurance policy or the occurrence 
of a claim. These assessments are accrued in the period in which they have been incurred. We use estimated assessment rates in 
determining the appropriate assessment expense and accrual. We use estimates derived from state regulators and/or National 
Association of Insurance Commissioners (“NAIC”) Tax and Assessments Guidelines.

Unearned  premium  reserves. Unearned  premium  reserves  represent  the  portion  of  premiums  written  applicable  to  the 

unexpired terms of the policies.

Cash and cash equivalents. Cash and cash equivalents are presented at cost, which approximates fair value. We consider all 
highly liquid investments with original maturities of three months or less to be cash equivalents. We maintain our cash balances 
at several financial institutions. The Federal Deposit Insurance Corporation insures accounts up to $250,000 at these institutions. 
Management monitors balances in excess of insured limits and believes these balances do not represent a significant credit risk 
to us.

Investments. We account for investments in accordance with Financial Accounting Standards Board (“FASB”) Accounting 
Standards Codification (“ASC”) 320, “Investments - Debt and Equity Securities”, which requires that fixed-maturity and equity 
securities that have readily determinable fair values be segregated into categories based upon our intention for those securities. 
Except for our equity investments in unconsolidated subsidiaries, we have classified our investments as available-for-sale and 
may sell our available-for-sale securities in response to changes in interest rates, risk/reward characteristics, liquidity needs or 
other factors. Available-for-sale securities are reported at their estimated fair values based on a recognized pricing service, with 
unrealized gains and losses, net of tax effects, reported as a separate component of other comprehensive income in the consolidated 
statement of comprehensive income.

Purchases and sales of investments are recorded on a trade date basis. Realized gains and losses are determined based on 
the specific identification method. Net investment income is recognized when earned and includes interest and dividend income 
together with amortization of market premiums and discounts using the effective yield method and is net of investment management 
fees and other expenses. For mortgage-backed securities and any other holdings for which there is a prepayment risk, prepayment 
assumptions are evaluated and revised as necessary. Any adjustments required due to the change in effective yields and maturities 
are recognized on a prospective basis through yield adjustments.

We use a set of quantitative and qualitative criteria to evaluate the necessity of recording impairment losses for other-than-

temporary declines in fair value. These criteria include:

• 

• 

• 

the current fair value compared to amortized cost;

the length of time that the security’s fair value has been below its amortized cost;

specific credit issues related to the issuer such as changes in credit rating or non-payment of scheduled interest payments;

•  whether management intends to sell the security and, if not, whether it is not more likely than not that we will be required 

to sell the security before recovery of its amortized cost basis;

• 

• 

• 

the financial condition and near-term prospects of the issuer of the security, including any specific events that may affect 
its operations or earnings;

the occurrence of a discrete credit event resulting in the issuer defaulting on a material outstanding obligation or the issuer 
seeking protection under bankruptcy laws; and

other items, including management, media exposure, sponsors, marketing and advertising agreements, debt restructurings, 
regulatory changes, acquisitions and dispositions, pending litigation, distribution agreements and general industry trends.

Impairment of investment securities results in a charge to operations when a market decline below cost is deemed to be 
other-than-temporary. We immediately write down investments that we consider to be impaired based on the foregoing criteria 
collectively.

In the event of the decline in fair value of a debt security, a holder of that security that does not intend to sell the debt security 
and for whom it is not more likely than not that such holder will be required to sell the debt security before recovery of its amortized 
cost basis is required to separate the decline in fair value into (a) the amount representing the credit loss and (b) the amount related 
to other factors. The amount of total decline in fair value related to the credit loss shall be recognized in earnings as an other-than-
temporary impairment (“OTTI”) with the amount related to other factors recognized in accumulated other comprehensive income 

55

or loss, net of tax. OTTI credit losses result in a permanent reduction of the cost basis of the underlying investment. The determination 
of OTTI is a subjective process, and different judgments and assumptions could affect the timing of the loss realization.

Our investments include the following: short-term investments; fixed maturities and equity securities; mortgage and asset-
backed securities; limited partnership interests; securities sold under agreements to repurchase (repurchase agreements); securities 
purchased under agreements to resell (reverse repurchase agreements); and securities sold but not yet purchased.

Repurchase and reverse repurchase agreements are used to earn spread income, borrow funds, or to facilitate trading activities. 
Securities repurchase and resale agreements are generally short-term, and therefore, the carrying amounts of these instruments 
approximate fair value.

Equity investments in unconsolidated subsidiaries. We use the equity method of accounting for investments in subsidiaries 
in which our ownership interest enables us to influence operating or financial decisions of the subsidiary, but our interest does not 
require consolidation. In applying the equity method, we record our investment at cost, and subsequently increase or decrease the 
carrying amount of the investment by our proportionate share of the net earnings or losses and other comprehensive income of 
the investee. Any dividends or distributions received are recorded as a decrease in the carrying value of the investment. Our 
proportionate share of net income is reported in our consolidated statement of income.

Goodwill and intangible assets. We account for goodwill and intangible assets in accordance with ASC 350, “Intangibles - 
Goodwill and Other.” A purchase price paid that is in excess of net assets (“goodwill”) arising from a business combination is 
recorded as an asset and is not amortized. Intangible assets with a finite life are amortized over the estimated useful life of the 
asset. Intangible assets with an indefinite useful life are not amortized. Goodwill and intangible assets are tested for impairment 
on an annual basis or more frequently if changes in circumstances indicate that the carrying amount may not be recoverable. If 
the goodwill or intangible asset is impaired, it is written down to its realizable value with a corresponding expense reflected in 
the consolidated statement of income.

Use of estimates and assumptions. The preparation of financial statements in accordance with GAAP requires management 
to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets 
and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. 
Our principal estimates include unpaid losses and LAE reserves; deferred acquisition costs; reinsurance recoverables, including 
the  provision  for  uncollectible  premiums;  recording  of  impairment  losses  for  other-than-temporary  declines  in  fair  value; 
determining the fair value of investments; determining the fair value of share-based awards for stock compensation; the valuation 
of intangibles and the determination of goodwill; and income taxes. In developing the estimates and assumptions, management 
uses all available evidence. Because of uncertainties associated with estimating the amounts, timing and likelihood of possible 
outcomes, actual results could differ from estimates.

Business combinations. We account for business combinations under the acquisition method of accounting, which requires 
us to record assets acquired, liabilities assumed and any non-controlling interest in the acquiree at their respective fair values as 
of the acquisition date. We account for the insurance and reinsurance contracts under the acquisition method as new contracts, 
which requires us to record assets and liabilities at fair value. We adjust the fair value loss and LAE reserves by recording the 
acquired loss reserves based on our existing accounting policies and then discounting them based on expected reserve payout 
patterns using a current risk-free rate of interest. This risk free interest rate is then adjusted based on different cash flow scenarios 
that use different payout and ultimate reserve assumptions deemed to be reasonably possible based upon the inherent uncertainties 
present in determining the amount and timing of payment of such reserves. The difference between the acquired loss and LAE 
reserves and our best estimate of the fair value of such reserves at the acquisition date is recorded as either an intangible asset or 
another liability, as applicable and is amortized proportionately to the reduction in the related loss reserves (i.e., over the estimated 
payout period of the acquired loss and LAE reserves). We assign fair values to intangible assets acquired based on valuation 
techniques including the income and market approaches. We record contingent consideration at fair value based on the terms of 
the purchase agreement with subsequent changes in fair value recorded through earnings. The determination of fair value may 
require management to make significant estimates and assumptions. The purchase price is the fair value of the total consideration 
conveyed to the seller and we record the excess of the purchase price over the fair value of the acquired net assets, where applicable, 
as goodwill. We expense costs associated with the acquisition of a business in the period incurred.

Non-controlling Interest. The ownership interest in consolidated subsidiaries of non-controlling interests is reflected as non-
controlling interest. Our consolidation principles also consolidate entities in which the Company is deemed a primary beneficiary. 
Non-controlling interest income or loss represents such non-controlling interests in the earnings of that entity. We consolidate the 
Reciprocal Exchanges as we have determined that these are variable interest entities and that we are the primary beneficiary.

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Fair value of financial instruments. Our estimates of fair value for financial assets and financial liabilities are based on the 
framework established in ASC 820, “Fair Value Measurements and Disclosures.” The framework is based on the inputs used in 
valuation and gives the highest priority to quoted prices in active markets and requires that observable inputs be used in the 
valuations when available. The disclosure of fair value estimates in the ASC 820 hierarchy is based on whether the significant 
inputs into the valuation are observable. In determining the level of the hierarchy in which the estimate is disclosed, the highest 
priority is given to unadjusted quoted prices in active markets and the lowest priority to unobservable inputs that reflect our 
significant market assumptions. Additionally, valuation of fixed-maturity investments is more subjective when markets are less 
liquid due to lack of market-based inputs, which may increase the potential that the estimated fair value of an investment is not 
reflective of the price at which an actual transaction could occur. Fair values of other financial instruments approximate their 
carrying values.

ASC 820 defines fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly 
transaction  between  market  participants  at  the  measurement  date. ASC  820  clarifies  that  fair  value  should  be  based  on  the 
assumptions market participants would use when pricing an asset or liability and establishes a fair value hierarchy that prioritizes 
the  information  used  to  develop  those  assumptions.  Additionally,  ASC  820  requires  an  entity  to  consider  all  aspects  of 
nonperformance risk, including the entity’s own credit standing, when measuring the fair value of a liability.

ASC  820  establishes  a  three-level  hierarchy  to  be  used  when  measuring  and  disclosing  fair  value.  An  instrument’s 
categorization within the fair value hierarchy is based on the lowest level of significant input to its valuation. Following is a 
description of the three hierarchy levels:

Level 1-Inputs are quoted prices in active markets for identical assets or liabilities as of the measurement date. Additionally, 

the entity must have the ability to access the active market and the quoted prices cannot be adjusted by the entity.

Level 2-Inputs are other than quoted prices included within Level 1 that are observable for the asset or liability, either directly 
or indirectly. Level 2 inputs include quoted prices in active markets for similar assets or liabilities; quoted prices in inactive markets 
for identical or similar assets or liabilities; or inputs that are observable or can be corroborated by observable market data by 
correlation or other means for substantially the full term of the assets or liabilities.

Level 3-Unobservable inputs are supported by little or no market activity. The unobservable inputs represent management’s 
best assumptions of how market participants would price the assets or liabilities. Generally, Level 3 assets and liabilities are valued 
using pricing models, discounted cash flow methodologies, or similar techniques that require significant judgment or estimation.

The availability of observable inputs can vary from financial instrument to financial instrument and is affected by a wide 
variety of factors, including, for example, the type of financial instrument, whether the financial instrument is new and not yet 
established in the marketplace, and other characteristics particular to the transaction. To the extent that valuation is based on models 
or inputs that are less observable or unobservable in the market, the determination of fair value requires significantly more judgment. 
Accordingly, the degree of judgment exercised by management in determining fair value is greatest for instruments categorized 
in Level 3. We use prices and inputs that are current as of the measurement date. In periods of market dislocation, the observability 
of prices and inputs may be reduced for many instruments. This condition could cause an instrument to be reclassified between 
levels.

For investments that have quoted market prices in active markets, we use the quoted market prices as fair value and include 
these prices in the amounts disclosed in the Level 1 hierarchy. We receive the quoted market prices from nationally recognized 
third-party  pricing  services  (“pricing  service”). When  quoted  market  prices  are  unavailable,  we  utilize  the  pricing  service  to 
determine an estimate of fair value. This pricing method is used, primarily, for fixed maturities. The fair value estimates provided 
by the pricing services are included in the Level 2 hierarchy. The pricing service utilizes evaluated pricing models that vary by 
asset class and incorporate available trade, bid and other market information and for structured securities, cash flow and, when 
available, loan performance data. The pricing service’s evaluated pricing applications apply available information as applicable 
through processes such as benchmark curves, benchmarking of like securities, sector groupings and matrix pricing, to prepare 
evaluations. In addition, the pricing service uses model processes, such as the Option Adjusted Spread model, to assess interest 
rate  impact  and  develop  prepayment  scenarios. The  market  inputs  that  the  pricing  service  normally  seeks  for  evaluations  of 
securities, listed in approximate order of priority, include: benchmark yields, reported trades, broker/dealer quotes, issuer spreads, 
two-sided markets, benchmark securities, bids, offers and reference data including market research publications.

We typically utilize the fair values received from the pricing service. If we determine that the fair value estimate provided 
by the pricing service does not represent fair value or if quoted market prices and an estimate from the pricing service are unavailable, 
we produce an estimate of fair value based on dealer quotations for recent activity in positions with the same or similar characteristics 
to that being valued or through consensus pricing of a pricing service. Depending on the level of observable inputs, we will then 

57

determine if the estimate is Level 2 or Level 3 hierarchy. In the past we have not adjusted any pricing provided by the pricing 
services based on the review performed by our investment managers.

To validate prices, we compare the fair value estimates to our knowledge of the current market and will investigate prices 
that we consider not to be representative of fair value. In addition, our process to validate the market prices obtained from the 
pricing service includes, but is not limited to, periodic evaluation of model pricing methodologies and analytical reviews of certain 
prices. We also periodically perform testing, as appropriate, of the market to determine trading activity, or lack of trading activity, 
as well as evaluating the variability of market prices.

The following describes the valuation techniques we used to determine the fair value of financial instruments held as of 

December 31, 2015:

•  Equity Securities - For publicly traded common and preferred stocks, we received prices from a nationally recognized 
pricing service that were based on observable market transactions and included these estimates in the amount disclosed in Level 
1. When current market quotes in active markets are unavailable for certain non-redeemable preferred stocks held by us, we receive 
an estimate of fair value from the pricing service that provided fair value estimates for our fixed-maturity securities because the 
pricing service utilizes some of the same methodologies to price the non-redeemable preferred stocks as it does for the fixed-
maturity securities. We include the estimate of the fair value of the non-redeemable preferred stock in the amount disclosed in 
Level 2 of the fair value hierarchy. We also hold certain equity securities that are issued by privately-held entity or direct equity 
investments that do not have an active market. We estimate the fair value of these securities primarily based on inputs such as 
third party broker quote, issuers' book value, market multiples, and other inputs. These equity securities are classified as Level 3 
due to significant unobservable inputs used in the valuation.

•  U.S. Treasury and Federal Agencies - These investments are comprised primarily of bonds issued by the U.S. Treasury, 
the Federal Home Loan Bank, the Federal Home Loan Mortgage Corporation, Government National Mortgage Association and 
the Federal National Mortgage Association. The fair values of U.S. government securities are based on quoted market prices in 
active markets, and are included in the Level 1 fair value hierarchy. We believe the market for U.S. Treasury securities is an actively 
traded market given the high level of daily trading volume. The fair values of U.S. government agency securities are priced using 
the  spread  above  the  risk-free  yield  curve. As  the  yields  for  the  risk-free  yield  curve  and  the  spreads  for  these  securities  are 
observable market inputs, the fair values of U.S. government agency securities are included in Level 2 of the fair value hierarchy.

•  States and Political Subdivision Bonds - These investments are comprised of bonds and auction rate securities issued by 
U.S. state and municipal entities or agencies. The fair values of municipal bonds are generally priced by pricing services. The 
pricing services typically use spreads obtained from broker-dealers, trade prices and the new issue market. As the significant inputs 
used to price the municipal bonds are observable market inputs, these are classified within Level 2 of the fair value hierarchy. 
Municipal auction rate securities are reported in our consolidated balance sheets at cost, which approximates their fair value.

•  Foreign Government  Comprised of bonds issued by foreign governments, and are generally priced by pricing services. 
As the significant inputs used to price foreign government bonds are observable market inputs, the fair values of foreign government 
bonds are included in the Level 2 fair value hierarchy.

•  Corporate Bonds - These investments are comprised of bonds issued by corporations and are generally priced by pricing 
services. The fair values of short-term corporate bonds are priced, by the pricing services, using the spread above the London 
Interbank Offering Rate (“LIBOR”) yield curve and the fair value of long-term corporate bonds are priced using the spread above 
the risk-free yield curve. The spreads are sourced from broker-dealers, trade prices and the new issue market. Where pricing is 
unavailable  from  pricing  services,  we  obtain  non-binding  quotes  from  broker-dealers. As  the  significant  inputs  used  to  price 
corporate bonds are observable market inputs, the fair values of corporate bonds are included in Level 2 of the fair value hierarchy.

•  Mortgage,  Asset-backed  and  Structured  Securities  -  These  securities  are  comprised  of  commercial  and  residential 
mortgage-backed and structured securities. These securities are priced by independent pricing services and brokers. The pricing 
provider applies dealer quotes and other available trade information, prepayment spreads, yield curves and credit spreads to the 
valuation. As the significant inputs used to price these securities are observable market inputs, the fair values of these securities 
are included in the Level 2 fair value hierarchy.

•  Premiums and Other Receivables - The carrying values reported in the accompanying balance sheets for these financial 

instruments approximate their fair values due to the short-term nature of these assets.

•  Notes Payable - The amount reported in the accompanying balance sheets for this financial instrument represents the 
carrying value of the debt. The fair value of our 7.625% Notes which are publicly traded was determined using quoted market 

58

prices in active markets and is classified as Level 1 in the fair value hierarchy. The fair value of our 6.75% Notes was determined 
using market-based metrics and the magnitude and timing of contractual interest and principal payments while the Imperial Surplus 
Notes were valued using the Black Derman-Toy interest rate lattice model. The fair value of the Reciprocal Exchanges' Surplus 
Notes was determined by discounting the estimated interest and principal payments by an appropriate yield. The Company's 6.75% 
Notes, Imperial Surplus Notes and Reciprocal Exchanges' Surplus Notes are classified as Level 3 in the fair value hierarchy. 

Stock Compensation Expense. We recognize compensation expense for our share-based awards over the estimated vesting 
period  based  on  estimated  grant  date  fair  value.  Share-based  payments  include  stock  option  grants  and  restricted  stock  units 
("RSU") under our 2010 Equity Incentive Plan and our 2013 Equity Incentive Plan.

Earnings per Share. Basic earnings per share are computed based on the weighted-average number of shares of common 
stock  outstanding.  Dilutive  earnings  per  share  are  computed  using  the  weighted-average  number  of  shares  of  common  stock 
outstanding during the period adjusted for the dilutive impact of share options and convertible preferred stock using the treasury 
stock method.

Income Taxes. We join our subsidiaries in the filing of a consolidated federal income tax return and are party to federal 
income tax allocation agreements. Under the tax allocation agreements, we pay to or receive from our subsidiaries the amount, if 
any, by which the group’s federal income tax liability was affected by virtue of inclusion of the subsidiary in the consolidated 
federal return. The Reciprocal Exchanges are not party to federal income tax allocation agreements but file separate tax returns 
annually.

Deferred  income  taxes  reflect  the  impact  of  temporary  differences  between  the  amount  of  our  assets  and  liabilities  for 
financial  reporting  purposes  and  such  amounts  as  measured  by  tax  laws  and  regulations. The  deferred  tax  asset  and  liability 
primarily consists of book versus tax differences for earned premiums, loss and LAE reserve discounting, deferred acquisition 
costs, earned but unbilled premiums, and unrealized holding gains and losses on fixed maturities. We record changes in deferred 
income  tax  assets  and  liabilities  that  are  associated  with  components  of  other  comprehensive  income,  primarily  unrealized 
investment  gains  and  losses,  directly  to  other  comprehensive  income. We  include  changes  in  deferred  income  tax  assets  and 
liabilities as a component of income tax expense.

In assessing the recoverability of deferred tax assets, management considers whether it is more likely than not that we will 
generate future taxable income during the periods in which those temporary differences become deductible. Management considers 
the  scheduled  reversal  of  deferred  tax  liabilities,  tax  planning  strategies  and  projected  future  taxable  income  in  making  this 
assessment. If necessary, we establish a valuation allowance to reduce the deferred tax assets to the amounts that are more likely 
than not to be realized.

We recognize tax benefits only for tax positions that are more likely than not to be sustained upon examination by taxing 
authorities. Our policy is to prospectively classify accrued interest and penalties related to any unrecognized tax benefits in our 
income tax provision. We file our consolidated tax returns as prescribed by the tax laws of the jurisdictions in which we and our 
subsidiaries operate.

59

Results of Operations

Consolidated Results of Operations

2015

2014

Year Ended December 31,

NGHC

Reciprocal
Exchanges

Eliminations

Total

NGHC

Reciprocal
Exchanges

Eliminations

Total

(Amounts in Thousands)

2013

Total

Gross premium written

$ 2,309,756

$ 283,582

Ceded premiums

(249,601)

(157,491)

Net premium written

$ 2,060,155

$ 126,091

Change in unearned premium

(65,054)

8,618

Net earned premium

$ 1,995,101

$ 134,709

$

$

$

(3,590)

$ 2,589,748

$ 2,065,065

3,590

(403,502)

(248,117)

— $ 2,186,246

$ 1,816,948

—

(56,436)

(231,350)

— $ 2,129,810

$ 1,585,598

$

$

$

70,042

(16,966)

53,076

(5,454)

47,622

Ceding commission income
(loss)

Service and fee income

Underwriting expenses:

Loss and loss adjustment
expense

Acquisition costs and other
underwriting expenses

General and administrative 
expenses

(2,510)

300,114

46,300

13,226

—

(39,792)

43,790

273,548

7,643

178,333

4,787

139

1,284,080

97,561

—

1,381,641

1,026,346

26,719

378,066

27,972

(108)

405,930

308,822

6,267

504,672

65,359

(39,684)

530,347

346,696

Total underwriting expenses

$ 2,166,818

$ 190,892

Underwriting income

$ 125,887

$

Net investment income

Net realized gain (loss) on
investments

66,429

(10,653)

Other revenue (expense)

(788)

Equity in earnings of
unconsolidated subsidiaries

Interest expense

Income before provision
(benefit) for income taxes

Less: Provision (benefit) for
income taxes

10,643

(24,229)

$ 167,289

$

7,944

24,905

(5,949)

Net income

$ 142,384

$

13,893

3,343

8,911

346

—

—

(4,656)

$

$

$

$

$

$

11,967

44,953

7,595

1,799

—

—

—

(39,792)

$ 2,317,918

$ 1,681,864

— $ 129,230

$

89,710

75,340

50,627

(10,307)

(2,892)

(788)

(1,660)

—

—

—

—

—

10,643

(28,885)

1,180

(12,012)

(5,724)

— $ 175,233

$ 124,953

—

18,956

22,712

— $ 156,277

$ 102,241

$

$

3,670

1,164

2,506

$

$

$

$

$

$

$

— $ 2,135,107

$ 1,338,755

—

(265,083)

(659,439)

— $ 1,870,024

$ 679,316

—

(236,804)

8,750

— $ 1,633,220

$ 688,066

—

(9,901)

12,430

168,571

87,100

127,541

—

—

1,053,065

462,124

315,089

134,887

(9,901)

348,762

280,552

(9,901)

$ 1,716,916

$ 877,563

— $

97,305

$

25,144

—

—

—

—

—

52,426

30,808

(2,892)

(1,669)

(1,660)

16

1,180

(17,736)

1,274

(2,042)

— $ 128,623

$

53,531

—

23,876

11,140

— $ 104,747

$

42,391

Less: Net loss (income)
attributable to non-controlling
interest

(132)

(13,893)

—

(14,025)

2

(2,506)

—

(2,504)

(82)

Net income attributable NGHC

$ 142,252

$

— $

— $ 142,252

$ 102,243

$

— $

— $ 102,243

$

42,309

Net loss ratio

64.4%

72.4%

64.9%

64.7%

56.1%

64.5%

67.2%

Net operating expense ratio
(non-GAAP)

Net combined ratio (non-
GAAP)

29.3%

25.1%

29.1%

29.6%

27.9%

29.6%

29.2%

93.7%

97.5%

94.0%

94.3%

84.0%

94.1%

96.4%

Reconciliation of net operating
expense ratio (non-GAAP):

2015

2014

Year Ended December 31,

NGHC

Reciprocal
Exchanges

Eliminations

Total

NGHC

Reciprocal
Exchanges

Eliminations

Total

(Amounts in Thousands)

2013

Total

Total expenses

$ 2,191,047

$ 195,548

$

(39,792)

$ 2,346,803

$ 1,693,876

$

50,677

$

(9,901)

$ 1,734,652

$ 879,605

Less: Loss and loss adjustment
expense

Less: Interest expense

Less: Ceding commission
income (loss)

Less: Service and fee income

1,284,080

24,229

(2,510)

300,114

97,561

4,656

46,300

13,226

—

—

—

(39,792)

1,381,641

1,026,346

28,885

12,012

43,790

273,548

7,643

178,333

Net operating expense

$ 585,134

$

33,805

Net earned premium

$ 1,995,101

$ 134,709

$

$

— $ 618,939

$ 469,542

— $ 2,129,810

$ 1,585,598

$

$

26,719

5,724

4,787

139

13,308

47,622

—

—

—

(9,901)

1,053,065

462,124

17,736

2,042

12,430

168,571

87,100

127,541

$

$

— $ 482,850

$ 200,798

— $ 1,633,220

$ 688,066

Net operating expense ratio
(non-GAAP)

29.3%

25.1%

29.1%

29.6%

27.9%

29.6%

29.2%

60

During 2013, we terminated the Personal Lines Quota Share on a run-off basis (the "Quota Share Runoff") pursuant to which 
we historically ceded 50% of our P&C gross premium written and related losses (excluding premium ceded to state-run reinsurance 
facilities) to our quota share reinsurers. Effective July 31, 2014, no additional premium is being ceded under the Personal Lines 
Quota Share.

Effective January 1, 2014, we entered into the Tower Cut-Through Reinsurance Agreement and effective September 15, 
2014  we  entered  into  the  PL  Reinsurance  Agreement  (such  reinsurance  agreements  collectively,  the  "Tower  Reinsurance 
Agreements") under which during the year ended December 31, 2014, we assumed unearned premium relating to in-force personal 
lines business and reinsured new and renewal personal lines policies written after January 1, 2014 by the Tower companies. In 
addition, as of September 15, 2014, in connection with the acquisition of the Management Companies for the Reciprocal Exchanges, 
the financial position and results of operations of the Reciprocal Exchanges are consolidated into our financial statements under 
U.S. GAAP.

On June 27, 2014, we purchased certain assets of Imperial Management Corporation ("Imperial"), including its underwriting 
subsidiaries Imperial Fire & Casualty Insurance Company and National Automotive Insurance Company, its retail agency subsidiary 
ABC Insurance Agencies, and its managing general agency subsidiary RAC Insurance Partners.

On October 1, 2015, we closed on a master transaction agreement with QBE Investments (North America), Inc. (“QBE 
Parent”) and its subsidiary, QBE Holdings, Inc. (together with QBE Parent, “QBE”), pursuant to which we acquired QBE’s lender-
placed insurance business (“LPI Business”), including certain of QBE’s affiliates engaged in the LPI Business.

Our A&H segment, established in 2012, provides accident and health insurance through a number of businesses. In April 
2013, we acquired Euro Accident Health and Care Insurance Aktiebolag (“EHC”), a Swedish group life and health insurance 
provider focused on health. EHC operates as a Managing General Agent, which means that it is a registered insurance intermediary 
and  as  such  operates  as  a  non-risk  bearing  insurer.  Commencing  January  1,  2014,  our  European  insurance  subsidiary  began 
reinsuring all business placed by EHC (the "EHC Business"). Commencing April 1, 2014, all new and renewal policies placed by 
EHC are underwritten by our European insurance subsidiaries.

On October 1, 2015, we closed our acquisition of certain business lines and assets from Assurant Health, which is a business 
segment of Assurant, Inc. As part of the transaction, we acquired the small group self-funded and supplemental product lines, as 
well as North Star Marketing, a proprietary small group sales channel (the "Assurant Transaction").

As a result of the Quota Share Runoff, the Tower Reinsurance Agreements, the Imperial and QBE acquisitions, the Assurant 
Transaction, the consolidation of the Reciprocal Exchanges and the financial impact of the EHC Business, comparisons between 
the applicable yearly results will be less meaningful.

Consolidated Results of Operations for the Year Ended December 31, 2015 Compared with the Year Ended December 31, 2014

Gross  premium  written. Gross  premium  written  increased  by  $454.6  million  from  $2,135.1  million  for  the  year  ended 
December 31, 2014 to $2,589.7 million for the year ended December 31, 2015 due to an increase of $343.1 million in premiums 
received  from  the  P&C  segment  primarily  as  a  result  of  an  increase  in  Imperial  premium  (increase  of  $61.0  million),  the 
consolidation  of  the  Reciprocal  Exchanges  (increase  of  $209.9  million),  acquisition  of  our  LPI  Business  (increase  of  $126.6 
million) and organic growth (increase of $75.5 million), partially offset by a decrease in our Tower business (decrease of $131.9 
million) which included a large one-time unearned premium reserve assumption of $158.8 million in 2014. Premiums received 
from the A&H segment increased $111.5 million primarily as a result of premium from the Assurant Transaction (increase of $55.7 
million) and organic growth (increase of $66.6 million), partially offset by a decrease in our EHC business (decrease of $10.8 
million) which included a one-time unearned premium reserve assumption of $15.2 million in 2014.

Net premium written. Net premium written increased by $316.2 million from $1,870.0 million for the year ended December 
31, 2014 to $2,186.2 million for the year ended December 31, 2015. Net premium written for the P&C segment increased by 
$240.3 million for the year ended December 31, 2015 compared to the same period in 2014 primarily as a result of an increase in 
Imperial  premium  (increase  of  $50.2  million),  the  Quota  Share  Runoff  (increase  of  $42.8  million),  the  consolidation  of  the 
Reciprocal Exchanges (increase of $73.0 million), acquisition of our LPI Business (increase of $125.7 million) and organic growth 
(increase of $89.1 million), partially offset by a decrease in our Tower business (decrease of $140.6 million) which included a 
large one-time unearned premium reserve assumption of $158.8 million in 2014. Net premium written for the A&H segment 
increased by $76.0 million, primarily as a result of premium from the Assurant Transaction (increase of $55.7 million) and organic 
growth (increase of $31.0 million), partially offset by a decrease in our EHC business (decrease of $10.8 million) which included 
a one-time unearned premium reserve assumption of $15.2 million in 2014.

61

Net earned premium. Net earned premium increased by $496.6 million, or 30.4%, from $1,633.2 million for the year ended 
December 31, 2014 to $2,129.8 million for the year ended December 31, 2015. The increase by segment was: P&C - $405.8 
million and A&H - $90.8 million. The increase in the P&C segment was primarily attributable to an increase in Tower premium 
retention (increase of $39.0 million), the Quota Share Runoff (increase of $42.8 million), Imperial premium (increase of $50.8 
million), the consolidation of the Reciprocal Exchanges (increase of $87.1 million), acquisition of our LPI Business (increase of 
$123.3 million) and organic growth (increase of $62.8 million). The increase in the A&H segment was primarily due to earned 
premium from the Assurant Transaction (increase of $55.8 million) and organic growth (increase of $34.9 million).

Ceding commission income. Ceding commission income increased from $12.4 million for the year ended December 31, 
2014 to $43.8 million for the year ended December 31, 2015, reflecting the consolidation of the Reciprocal Exchanges, partially 
offset by a decrease from the Quota Share Runoff (including a sliding scale adjustment to our terminated third party quota share 
in 2015). Our consolidated ceding commission ratio, which includes the Reciprocal Exchanges, increased from 0.8% to 2.1%. 
Excluding the Reciprocal Exchanges, the ceding commission ratio was (0.1)% and 0.5% for the years ended December 31, 2015 
and 2014, respectively. The Reciprocal Exchanges' ceding commission ratio was 34.4% and 10.1% for the year ended December 31, 
2015 and for the period ended December 31, 2014, respectively.

Service and fee income. Service and fee income increased by $105.0 million, or 62.3%, from $168.6 million for the year 
ended December 31, 2014 to $273.5 million for the year ended December 31, 2015. The increase was primarily attributable to: 
(i) an increase of $40.4 million in service and fee income related to our A&H segment resulting from the Assurant Transaction 
and A&H organic growth and (ii) and an increase of $64.6 million related to our P&C segment resulting from the LPI Business 
acquisition and P&C organic growth.

The components of service and fee income are as follows:

(amounts in thousands)

Installment fees

Commission revenue

General agent fees

Late payment fees

Group health administrative fees

Finance and processing fees

Lender service fees

Other

Total

Year Ended December 31,

2015

2014

Change

$

32,404

$

30,323

$

58,807

76,855

12,210

29,622

52,865

4,364

6,421

52,597

45,637

11,658

4,358

13,569

—

10,429

$

273,548

$

168,571

$

2,081

6,210

31,218

552

25,264

39,296

4,364
(4,008)
104,977

Loss and loss adjustment expense; net loss ratio. Loss and LAE increased by $328.6 million, or 31.2%, from $1,053.1 
million for the year ended December 31, 2014 to $1,381.6 million for the year ended December 31, 2015, primarily reflecting the 
Quota Share Runoff, the Imperial acquisition, the consolidation of the Reciprocal Exchanges, the LPI Business acquisition, the 
Assurant Transaction and loss experience in our domestic stop loss programs. The changes by segment were: P&C - increased 
$243.1 million and A&H - increased $85.4 million. Loss and LAE for the year ended December 31, 2015 included $15.7 million 
of unfavorable development on prior accident year loss and LAE reserves ($18.4 million excluding $2.7 million of favorable 
development for the Reciprocal Exchanges) primarily caused by $17.2 million of A&H reserve strengthening predominantly with 
respect to business subject to the EHC Reinsurance Agreement and $1.2 million of unfavorable development in the P&C segment 
predominantly with respect to higher than expected loss emergence from commercial auto liability combined single limit insurance 
policies. Our consolidated net loss ratio, which includes the Reciprocal Exchanges, increased from 64.5% for the year ended 
December 31, 2014 to 64.9% for the year ended December 31, 2015 with a higher A&H segment net loss ratio resulting from 
higher loss experience in our domestic stop loss programs, partially offset by a lower P&C segment net loss ratio driven by product 
mix changes. Excluding the Reciprocal Exchanges, the net loss ratio was 64.4% and 64.7% for the years ended December 31, 
2015 and 2014, respectively. The Reciprocal Exchanges' net loss ratio was 72.4% and 56.1% for the year ended December 31, 
2015 and for the period ended December 31, 2014, respectively, including $2.7 million of favorable development on prior accident 
year loss and LAE reserves for the year ended December 31, 2015 and $1.3 million of unfavorable development on prior accident 
year loss and LAE reserves for the period ended December 31, 2014.

Acquisition costs and other underwriting expenses. Acquisition costs and other underwriting expenses increased by $90.8 
million, or 28.8% from $315.1 million for the year ended December 31, 2014 to $405.9 million for the year ended December 31, 

62

2015 primarily due to an increase in Tower premium retention, the consolidation of the Reciprocal Exchanges, an increase resulting 
from the LPI Business acquisition, an increase resulting from the Assurant Transaction and as a result of organic growth, partially 
offset by the consolidation of our EHC business as all new and renewal policies placed by EHC after April 1, 2014 are underwritten 
by our European insurance subsidiaries.

General and administrative expenses. General and administrative expenses increased by $181.6 million, or 52.1%, from 
$348.8 million for the year ended December 31, 2014 to $530.3 million for the year ended December 31, 2015 primarily as a 
result of an increase in Tower premium retention, the consolidation of the Reciprocal Exchanges, an increase resulting from the 
LPI Business acquisition, an increase resulting from the Assurant Transaction and higher organic growth.

Net operating expense; net operating expense ratio (non-GAAP). Net operating expense increased by $136.1 million, or 
28.2% from $482.9 million for the year ended December 31, 2014 to $618.9 million for the year ended December 31, 2015. The 
consolidated net operating expense ratio (non-GAAP), which includes the Reciprocal Exchanges, decreased to 29.1% in the year 
ended December 31, 2015 from 29.6% in the year ended December 31, 2014 primarily as a result of increased service and fee 
income and maturation of the A&H business, partially offset by increased general and administrative expenses, and increased 
acquisition costs and other underwriting expenses.

Excluding the Reciprocal Exchanges, the net operating expense ratio was 29.3% and 29.6% for the years ended December 31, 
2015 and 2014, respectively. The Reciprocal Exchanges' net operating expense ratio was 25.1% and 27.9% for the year ended 
December 31, 2015 and for the period ended December 31, 2014, respectively.

Net investment income. Net investment income increased by $22.9 million, or 43.7%, from $52.4 million for the year ended 
December 31, 2014 to $75.3 million for the year ended December 31, 2015 primarily due to an increase in average invested assets 
as a result of our (i) capital raising activities in the first half of 2014 and (ii) issuances of Series B preferred stock, debt and common 
stock during the year ended December 31, 2015.

Net realized gain (loss) on investments. Net realized losses on investments increased by $7.4 million from a loss of $2.9 
million for the year ended December 31, 2014 to a $10.3 million loss for the year ended December 31, 2015 primarily due to the 
recognition of a $15.2 million OTTI charge in the year ended December 31, 2015 relating to certain investments in the energy 
and natural resources sectors based on our qualitative and quantitative OTTI review as compared to a $2.2 million OTTI charge 
in the year ended December 31, 2014. These losses resulting from OTTI charges were partially offset by net realized gains on the 
sale of investments of $4.9 million for the year ended December 31, 2015 compared to net realized losses on the sale of investments 
of $0.6 million for the year ended December 31, 2014.

Equity in earnings (losses) of unconsolidated subsidiaries. Equity in earnings of unconsolidated subsidiaries, which primarily 
relates to our 50% interest in life settlement entities, increased $9.5 million, from $1.2 million in earnings for the year ended 
December 31, 2014 to $10.6 million in earnings for the year ended December 31, 2015, due to the change in fair market value of 
the life settlement contracts.

Interest expense. Interest expense for the years ended December 31, 2015 and 2014 was $28.9 million and $17.7 million, 
respectively, increasing primarily due to our (i) May 2014 issuance of $250.0 million aggregate principal amount of 6.75% Notes; 
(ii) August 2015 issuance of $100.0 million aggregate principal amount of 7.625% Notes; (iii) October 2015 issuance of $100.0 
million aggregate principal amount of additional 6.75% Notes and (iv) the consolidation of the Reciprocal Exchanges.

Provision for income taxes. Consolidated income tax expense, which includes the Reciprocal Exchanges, decreased by $4.9 
million, or 20.6%, from $23.9 million for the year ended December 31, 2014, reflecting an effective tax rate of 18.7%, to $19.0 
million for the year ended December 31, 2015, reflecting an effective tax rate of 11.5%. The primary driver of the decrease in 
consolidated income tax expense was an increase in tax exempt foreign income. Income tax expense included a tax benefit of 
$27.1 million and $21.2 million for the years ended December 31, 2015 and 2014, respectively, attributable to the reduction of 
the deferred tax liability associated with the equalization reserves of our Luxembourg reinsurers. The effect of this tax benefit 
reduced the effective tax rate for the years ended December 31, 2015 and 2014 by 16.5% and 16.7%, respectively.

NGHC, excluding the Reciprocal Exchanges, had income tax expense of $24.9 million and $22.7 million for the years ended 

December 31, 2015 and 2014, respectively, reflecting effective tax rates of 15.9% and 18.3%, respectively.

63

The Reciprocal Exchanges had pre-tax income of $7.9 million for the year ended December 31, 2015 and pre-tax income 
of $3.7 million for the period ended December 31, 2014, respectively. A full valuation allowance is recorded on the Reciprocal 
Exchanges. The Reciprocal Exchanges' valuation allowance as of December 31, 2015 and 2014 was $17.3 million and $21.5 
million, respectively.

Consolidated Results of Operations for the Year Ended December 31, 2014 Compared with the Year Ended December 31, 2013

Gross  premium  written. Gross  premium  written  increased  by  $796.4  million  from  $1,338.8  million  for  the  year  ended 
December 31, 2013 to $2,135.1 million for the year ended December 31, 2014, due to an increase of $689.5 million in premiums 
received from the P&C segment primarily as a result of the Tower Reinsurance Agreements (increase of $447.9 million), the 
Imperial acquisition (increase of $108.3 million), the consolidation of the Reciprocal Exchanges (increase of $70.0 million) and 
an increase of $106.9 million in premiums received from the A&H segment primarily as a result of the EHC Business.

Net premium written. Net premium written increased by $1,190.7 million from $679.3 million for the year ended December 
31, 2013 to $1,870.0 million for the year ended December 31, 2014. Net premium written for the P&C segment increased by 
$1,083.9 million for the year ended December 31, 2014 compared to the same period in 2013 primarily due to the Tower Reinsurance 
Agreements (increase of $434.2 million), the Imperial acquisition (increase of $87.3 million), the Quota Share Runoff (increase 
of $457.0 million) and the consolidation of the Reciprocal Exchanges (increase of $53.1 million). Primarily as a result of the EHC 
Business, net premium written for the A&H segment increased by $106.8 million.

Net earned premium. Net earned premium increased by $945.2 million, or 137.4%, from $688.1 million for the year ended 
December 31, 2013 to $1,633.2 million for the year ended December 31, 2014. The increase by segment was: P&C - $857.9 
million and A&H - $87.3 million. The increase was primarily attributable to the Tower Reinsurance Agreements (increase of 
$272.0 million), the Quota Share Runoff (increase of $457.0 million), the Imperial acquisition (increase of $66.9 million) and the 
consolidation of the Reciprocal Exchanges (increase of $47.6 million). Primarily as a result of the EHC Business, net earned 
premium for the A&H segment increased by $87.3 million.

Ceding commission income. Ceding commission income decreased from $87.1 million for the year ended December 31, 
2013  to  $12.4  million  for  the  year  ended  December  31,  2014,  reflecting  the  Quota  Share  Runoff.  Our  consolidated  ceding 
commission ratio, which includes the Reciprocal Exchanges, decreased from 12.7% to 0.8%. Excluding the Reciprocal Exchanges, 
the ceding commission ratio was 0.5% for the year ended December 31, 2014. The Reciprocal Exchanges' ceding commission 
ratio was 10.1% for the period ended December 31, 2014.

Service and fee income. Service and fee income increased by $41.0 million, or 32.2%, from $127.5 million for the year 
ended December 31, 2013 to $168.6 million for the year ended December 31, 2014. The increase was primarily attributable to the 
increase of $13.7 million in service and fee income related to our A&H segment as a result of organic growth and the EHC Business 
and an increase of $27.4 million related to our P&C segment as a result of higher general agent fees and organic P&C segment 
growth.

The components of service and fee income are as follows: 

(amounts in thousands)

Installment fees

Commission revenue

General agent fees

Late payment fees

Group health administrative fees

Finance and processing fees

Other

Total

Year Ended December 31,
2014

2013

Change

$

30,323

$

30,666

$

52,597

45,637

11,658

4,358

13,569

10,429

43,716

21,526

11,240

3,321

11,727

5,345

(343)
8,881

24,111

418

1,037

1,842

5,084

$

168,571

$

127,541

$

41,030

Loss and loss adjustment expense; net loss ratio. Loss and LAE increased by $590.9 million, or 127.9%, from $462.1 million 
for the year ended December 31, 2013 to $1,053.1 million for the year ended December 31, 2014, primarily reflecting the Quota 
Share Runoff as well as the Tower Reinsurance Agreements and reinsurance of business previously placed by EHC. The changes 
by segment were: P&C - increased $531.2 million and A&H - increased $59.8 million. Loss and LAE for 2014 included $19.3 

64

million ($17.9 million excluding the Reciprocal Exchanges) of unfavorable development on prior accident year loss and LAE 
reserves caused by loss emergence primarily attributable to the A&H segment (including $6.8 million as a result of a loss portfolio 
transfer where we assumed business previously placed by EHC and $6.0 million related to our domestic stop loss business) and 
the remaining $5.1 million related to higher than expected P&C losses attributable to claims for private passenger automobile 
bodily injury liability and personal injury protection. Loss and LAE for 2013 included $6.1 million of unfavorable development 
on prior accident year loss and LAE reserves primarily caused by higher than expected losses attributable to claims for private 
passenger automobile bodily injury liability and personal injury protection. Our consolidated net loss ratio, which includes the 
Reciprocal Exchanges, decreased from 67.2% for the year ended December 31, 2013 to 64.5% for the year ended December 31, 
2014 primarily due to a lower loss ratio experienced with respect to business assumed under the Tower Reinsurance Agreements. 
Excluding the Reciprocal Exchanges, the net loss ratio was 64.7% for the year ended December 31, 2014. The Reciprocal Exchanges' 
net loss ratio was 56.1% for the period ended December 31, 2014, including $1.3 million of unfavorable development on prior 
accident year loss and LAE reserves.

Acquisition costs and other underwriting expenses. Acquisition costs and other underwriting expenses increased by $180.2 
million, or 133.6%, from $134.9 million for the year ended December 31, 2013 to $315.1 million for the year ended December 
31, 2014 primarily due to the Tower Reinsurance Agreements, Quota Share Runoff, A&H growth expenses and the EHC Business.

General and administrative expenses. General and administrative expenses increased by $68.2 million, or 24.3%, from 
$280.6 million for the year ended December 31, 2013 to $348.8 million for the year ended December 31, 2014 primarily as a 
result of the Tower Reinsurance Agreements, organic growth and the EHC Business.

Net operating expense; net operating expense ratio (non-GAAP). Net operating expense increased by $282.1 million, or 
140.5% from $200.8 million for the year ended December 31, 2013 to $482.9 million for the year ended December 31, 2014. The 
consolidated net operating expense ratio (non-GAAP), which includes the Reciprocal Exchanges, increased to 29.6% in the year 
ended December 31, 2014 from 29.2% in the year ended December 31, 2013 primarily as a result of A&H expansion expenses. 
Excluding the Reciprocal Exchanges, the net operating expense ratio was 29.6% for the year ended December 31, 2014. The 
Reciprocal Exchanges' net operating expense ratio was 27.9% for the period ended December 31, 2014.

Net investment income. Net investment income increased by $21.6 million, or 70.2%, from $30.8 million for the year ended 
December 31, 2013 to $52.4 million for the year ended December 31, 2014 primarily due to an increase in average invested assets 
as a result of our February 2014 common stock issuance, our May 2014 issuance of $250.0 million aggregate principal amount 
of 6.75% notes, our June 2014 $55.0 million preferred stock issuance and an increase in cash flow provided by operating activities.

Net realized losses on investments. Net realized losses on investments increased by $1.2 million from a $1.7 million loss 
for the year ended December 31, 2013 to a $2.9 million loss for the year ended December 31, 2014 primarily due to net realized 
losses on the sale of investments for the year ended December 31, 2014 compared to net realized gains on the sale of investments 
for the year ended December 31, 2013.

Equity in earnings of unconsolidated subsidiaries. Equity in earnings of unconsolidated subsidiaries, which primarily relates 
to our 50% interest in life settlement entities, decreased $0.1 million, from $1.3 million in earnings for the year ended December 
31, 2013 to $1.2 million in earnings for the year ended December 31, 2014, due to the change in fair market value of the life 
settlement contracts.

Interest expense. Interest expense for the year ended December 31, 2014 and 2013 was $17.7 million and $2.0 million, 

respectively, increasing primarily due to our May 2014 issuance of $250.0 million aggregate principal amount of 6.75% notes.

Provision for income taxes. Consolidated income tax expense, which includes the Reciprocal Exchanges, increased by $12.7 
million, or 114.3%, from $11.1 million for the year ended December 31, 2013, reflecting an effective tax rate of 21.3%, to $23.9 
million for the year ended December 31, 2014, reflecting an effective tax rate of 18.7%. Income tax expense included a tax benefit 
of $21.2 million attributable to the reduction of the deferred tax liability associated with the equalization reserves of our Luxembourg 
reinsurers. The effect of this tax benefit reduced the effective tax rate for the year ended December 31, 2014 by 16.7%.

NGHC, excluding the Reciprocal Exchanges, had income tax expense of $22.7 million for the year ended December 31, 

2014, reflecting an effective tax rate of 18.3%.

The Reciprocal Exchanges had pre-tax income of $3.7 million for the period ended December 31, 2014. A full valuation 
allowance is recorded on the Reciprocal Exchanges. The Reciprocal Exchanges' valuation allowance as of December 31, 2014 
was $21.5 million.

65

P&C Segment - Results of Operations

2015

2014

Year Ended December 31,

NGHC

Reciprocal
Exchanges

Eliminations

Total

NGHC

Reciprocal
Exchanges

Eliminations

Total

(Amounts in Thousands)

2013

Total

Gross premium written

$ 2,057,834

$ 283,582

Ceded premiums

(213,632)

(157,491)

Net premium written

$ 1,844,202

$ 126,091

Change in unearned premium

(60,402)

8,618

Net earned premium

$ 1,783,800

$ 134,709

$

$

$

(3,590)

$ 2,337,826

$ 1,924,666

3,590

(367,533)

(247,720)

— $ 1,970,293

$ 1,676,946

—

(51,784)

(211,824)

— $ 1,918,509

$ 1,465,122

$

$

$

70,042

(16,966)

53,076

(5,454)

47,622

Ceding commission income
(loss)

Service and fee income

Underwriting expenses:

Loss and loss adjustment
expense

Acquisition costs and other
underwriting expenses

General and administrative
expenses

(3,601)

201,304

46,300

13,226

—

(39,792)

42,699

174,738

7,643

119,876

4,787

139

1,112,758

97,561

—

1,210,319

940,457

26,719

312,067

27,972

(108)

339,931

254,130

6,267

422,561

65,359

(39,684)

448,236

290,079

Total underwriting expenses

$ 1,847,386

$ 190,892

Underwriting income

$ 134,117

$

3,343

$

$

(39,792)

$ 1,998,486

$ 1,484,666

— $ 137,460

$ 107,975

Net loss ratio

62.4%

72.4%

63.1%

64.2%

$

$

11,967

44,953

7,595

56.1%

$

$

$

$

$

— $ 1,994,708

$ 1,305,254

—

(264,686)

(659,154)

— $ 1,730,022

$ 646,100

—

(217,278)

8,749

— $ 1,512,744

$ 654,849

—

(9,901)

12,430

110,114

87,100

82,752

—

—

967,176

435,989

260,397

110,509

(9,901)

292,145

252,345

(9,901)

$ 1,519,718

$ 798,843

— $ 115,570

$

25,858

63.9%

66.6%

Net operating expense ratio
(non-GAAP)

Net combined ratio (non-
GAAP)

30.1%

25.1%

29.7%

28.4%

27.9%

28.4%

29.5%

92.5%

97.5%

92.8%

92.6%

84.0%

92.3%

96.1%

Reconciliation of net operating
expense ratio (non-GAAP):

2015

2014

Year Ended December 31,

NGHC

Reciprocal
Exchanges

Eliminations

Total

NGHC

Reciprocal
Exchanges

Eliminations

Total

(Amounts in Thousands)

2013

Total

Total underwriting expenses

$ 1,847,386

$ 190,892

$

(39,792)

$ 1,998,486

$ 1,484,666

$

44,953

$

(9,901)

$ 1,519,718

$ 798,843

Less: Loss and loss adjustment
expense

Less: Ceding commission
income (loss)

Less: Service and fee income

1,112,758

97,561

(3,601)

201,304

46,300

13,226

—

—

(39,792)

Net operating expense

$ 536,925

$

33,805

Net earned premium

$ 1,783,800

$ 134,709

$

$

— $ 570,730

$ 416,690

— $ 1,918,509

$ 1,465,122

1,210,319

940,457

26,719

42,699

174,738

7,643

119,876

—

—

(9,901)

967,176

435,989

12,430

110,114

87,100

82,752

$

$

— $ 429,998

$ 193,002

— $ 1,512,744

$ 654,849

4,787

139

13,308

47,622

$

$

Net operating expense ratio
(non-GAAP)

30.1%

25.1%

29.7%

28.4%

27.9%

28.4%

29.5%

P&C Segment Results of Operations for the Year Ended December 31, 2015 Compared with the Year Ended December 31, 
2014

Gross premium written. Gross premium written increased by $343.1 million, or 17.2%, from $1,994.7 million for the year 
ended December 31, 2014 to $2,337.8 million for the year ended December 31, 2015 primarily as a result of an increase in Imperial 
premium (increase of $61.0 million), the consolidation of the Reciprocal Exchanges (increase of $209.9 million), acquisition of 
the LPI Business (increase of $126.6 million) and organic growth (increase of $75.5 million), partially offset by a decrease in our 
Tower business (decrease of $131.9 million) which included a large one-time unearned premium reserve assumption of $158.8 
million in 2014.

Net premium written. Net premium written increased by $240.3 million from $1,730.0 million for the year ended December 
31, 2014 to $1,970.3 million for the year ended December 31, 2015 primarily as a result of an increase in Imperial premium 
(increase of $50.2 million), the Quota Share Runoff (increase of $42.8 million), the consolidation of the Reciprocal Exchanges 
(increase of $73.0 million), acquisition of the LPI Business (increase of $125.7 million) and organic growth (increase of $89.1 

66

million), partially offset by a decrease in our Tower business (decrease of $140.6 million) which included a large one-time unearned 
premium reserve assumption of $158.8 million in 2014.

Net earned premium. Net earned premium increased by $405.8 million, or 26.8%, from $1,512.7 million for the year ended 
December 31, 2014 to $1,918.5 million for the year ended December 31, 2015 primarily as a result of an increase in Tower premium 
retention (increase of $39.0 million), the Quota Share Runoff (increase of $42.8 million), Imperial premium (increase of $50.8 
million), the consolidation of the Reciprocal Exchanges (increase of $87.1 million), acquisition of the LPI Business (increase of 
$123.3 million) and organic growth (increase of $62.8 million).

Ceding commission income. Our ceding commission income increased by $30.3 million from $12.4 million for the year 
ended December 31, 2014 to $42.7 million for the year ended December 31, 2015 reflecting the consolidation of the Reciprocal 
Exchanges, partially offset by a decrease from the Quota Share Runoff (including a sliding scale adjustment to our terminated 
third party quota share in 2015). Our P&C segment ceding commission ratio, which includes the Reciprocal Exchanges, increased 
from 0.8% for the year ended December 31, 2014 to 2.2% for the year ended December 31, 2015. Excluding the Reciprocal 
Exchanges, the ceding commission ratio was (0.2)% and 0.5% for the years ended December 31, 2015 and 2014, respectively. 
The Reciprocal Exchanges' ceding commission ratio was 34.4% and 10.1% for the year ended December 31, 2015 and for the 
period ended December 31, 2014, respectively.

Service and fee income. Service and fee income increased by $64.6 million, or 58.7%, from $110.1 million for the year 
ended December 31, 2014 to $174.7 million for the year ended December 31, 2015 primarily resulting from the acquisition of the 
LPI Business and organic growth.

Loss and loss adjustment expense; net loss ratio. Loss and LAE increased by $243.1 million, or 25.1%, from $967.2 million 
for the year ended December 31, 2014 to $1,210.3 million for the year ended December 31, 2015 primarily reflecting the Quota 
Share Runoff, the Imperial acquisition, the consolidation of the Reciprocal Exchanges and the acquisition of the LPI Business. 
Our P&C segment net loss ratio, which includes the Reciprocal Exchanges, decreased from 63.9% for the year ended December 
31,  2014  to  63.1%  for  the  year  ended  December  31,  2015  primarily  due  to  product  mix  changes.  Excluding  the  Reciprocal 
Exchanges, the net loss ratio was 62.4% and 64.2% for the years ended December 31, 2015 and 2014, respectively. The Reciprocal 
Exchanges' net loss ratio was 72.4% and 56.1% for the year ended December 31, 2015 and for the period ended December 31, 
2014, respectively.

Acquisition costs and other underwriting expenses. Acquisition costs and other underwriting expenses increased by $79.5 
million from $260.4 million for the year ended December 31, 2014 to $339.9 million for the year ended December 31, 2015. The 
increase was primarily due to an increase in Tower premium retention, the consolidation of the Reciprocal Exchanges, an increase 
resulting from our LPI Business and as a result of organic growth.

General and administrative expenses. General and administrative expenses increased by $156.1 million from $292.1 million 
for the year ended December 31, 2014 to $448.2 million for the year ended December 31, 2015 primarily as a result of an increase 
in Tower premium retention, the consolidation of the Reciprocal Exchanges, an increase resulting from our LPI Business and 
higher organic growth.

Net operating expense; net operating expense ratio (non-GAAP). Net operating expense increased by $140.7 million, or 
32.7%, from $430.0 million for the year ended December 31, 2014 to $570.7 million for the year ended December 31, 2015. The 
P&C segment net operating expense ratio (non-GAAP), which includes the Reciprocal Exchanges, increased from 28.4% for the 
year ended December 31, 2014 to 29.7% for the year ended December 31, 2015 primarily as a result of increased general and 
administrative expenses, and increased acquisition costs and other underwriting expenses, partially offset by increased service 
and fee income. Excluding the Reciprocal Exchanges, the net operating expense ratio was 30.1% and 28.4% for the years ended 
December 31, 2015 and 2014, respectively. The Reciprocal Exchanges' net operating expense ratio was 25.1% and 27.9% for the 
year ended December 31, 2015 and for the period ended December 31, 2014, respectively.

Underwriting income. Underwriting income increased from $115.6 million for the year ended December 31, 2014 to $137.5 
million for the year ended December 31, 2015 primarily as a result of an increase resulting from our LPI Business and higher 
organic growth. The P&C segment combined ratio, which includes the Reciprocal Exchanges, for the year ended December 31, 
2015 increased to 92.8% compared to 92.3% for the same period in 2014 primarily as a result of a higher net operating expense 
ratio, partially offset by the improved net loss ratio. Excluding the Reciprocal Exchanges, the combined ratio was 92.5% and 
92.6% for the years ended December 31, 2015 and 2014, respectively. The Reciprocal Exchanges' combined ratio was 97.5% and 
84.0% for the year ended December 31, 2015 and for the period ended December 31, 2014, respectively.

67

P&C Segment Results of Operations for the Year Ended December 31, 2014 Compared with the Year Ended December 31, 
2013

Gross premium written. Gross premium written increased by $689.5 million, or 52.8%, from $1,305.3 million for the year 
ended December 31, 2013 to $1,994.7 million for the year ended December 31, 2014 primarily as a result of the Tower Reinsurance 
Agreements  (increase  of  $447.9  million),  the  Imperial  acquisition  (increase  of  $108.3  million)  and  the  consolidation  of  the 
Reciprocal Exchanges (increase of $70.0 million).

Net premium written. Net premium written increased by $1,083.9 million from $646.1 million for the year ended December 
31, 2013 to $1,730.0 million for the year ended December 31, 2014 primarily due to the Tower Reinsurance Agreements (increase 
of $434.2 million), the Quota Share Runoff (increase of $457.0 million), the Imperial acquisition (increase of $87.3 million) and 
the consolidation of the Reciprocal Exchanges (increase of $53.1 million).

Net earned premium. Net earned premium increased by $857.9 million, or 131.0%, from $654.8 million for the year ended 
December 31, 2013 to $1,512.7 million for the year ended December 31, 2014 primarily as a result of the Tower Reinsurance 
Agreements (increase of $272.0 million), the Quota Share Runoff (increase of $457.0 million), the Imperial acquisition (increase 
of $66.9 million) and the consolidation of the Reciprocal Exchanges (increase of $47.6 million).

Ceding commission income. Our ceding commission income decreased by $74.7 million, or 85.7%, from $87.1 million for 
the year ended December 31, 2013 to $12.4 million for the year ended December 31, 2014 reflecting the Quota Share Runoff. Our 
P&C segment ceding commission ratio, which includes the Reciprocal Exchanges, decreased from 13.3% for the year ended 
December 31, 2013 to 0.8% for the year ended December 31, 2014. Excluding the Reciprocal Exchanges, the ceding commission 
ratio was 0.5% for the year ended December 31, 2014. The Reciprocal Exchanges' ceding commission ratio was 10.1% for the 
period ended December 31, 2014.

Service and fee income. Service and fee income increased by $27.4 million, or 33.1%, from $82.8 million for the year ended 
December 31, 2013 to $110.1 million for the year ended December 31, 2014 as a result of higher general agent fees and organic 
P&C segment growth.

Loss and loss adjustment expense; net loss ratio. Loss and LAE increased by $531.2 million, or 121.8%, from $436.0 million 
for the year ended December 31, 2013 to $967.2 million for the year ended December 31, 2014 primarily reflecting the Quota 
Share Runoff as well as the Tower Reinsurance Agreements. Our P&C segment net loss ratio, which includes the Reciprocal 
Exchanges, decreased from 66.6% for the year ended December 31, 2013 to 63.9% for the year ended December 31, 2014 primarily 
due to a lower loss ratio experienced on policies reinsured under the Tower Reinsurance Agreements. Excluding the Reciprocal 
Exchanges, the net loss ratio was 64.2% for the year ended December 31, 2014. The Reciprocal Exchanges' net loss ratio was 
56.1% for the period ended December 31, 2014.

Acquisition costs and other underwriting expenses. Acquisition costs and other underwriting expenses increased by $149.9 
million from $110.5 million for the year ended December 31, 2013 to $260.4 million for the year ended December 31, 2014. The 
increase was primarily due to the Tower Reinsurance Agreements and Quota Share Runoff.

General and administrative expenses. General and administrative expenses increased by $39.8 million from $252.3 million 
for the year ended December 31, 2013 to $292.1 million for the year ended December 31, 2014 primarily as a result of the Tower 
Reinsurance Agreements and P&C segment organic growth.

Net operating expense; net operating expense ratio (non-GAAP). Net operating expense increased by $237.0 million, or 
122.8%, from $193.0 million for the year ended December 31, 2013 to $430.0 million for the year ended December 31, 2014. The 
P&C segment net operating expense ratio (non-GAAP), which includes the Reciprocal Exchanges, decreased from 29.5% for the 
year ended December 31, 2013 to 28.4% for the year ended December 31, 2014 primarily due to the lower expense ratio on policies 
reinsured under the Tower Reinsurance Agreements. Excluding the Reciprocal Exchanges, the net operating expense ratio was 
28.4% for the year ended December 31, 2014. The Reciprocal Exchanges' net operating expense ratio was 27.9% for the period 
ended December 31, 2014.

Underwriting income. Underwriting income increased from $25.9 million for the year ended December 31, 2013 to $115.6 
million for the year ended December 31, 2014 primarily as a result of the Tower Reinsurance Agreements and the Quota Share 
Runoff. The P&C segment combined ratio, which includes the Reciprocal Exchanges, for the year ended December 31, 2014 
decreased to 92.3% compared to 96.1% for the same period in 2013 primarily as the result of our lower net loss ratio and net 
operating expense ratio experienced on policies reinsured under the Tower Reinsurance Agreements. Excluding the Reciprocal 

68

Exchanges, the combined ratio was 92.6% for the year ended December 31, 2014. The Reciprocal Exchanges' combined ratio was 
84.0% for the period ended December 31, 2014.

A&H Segment - Results of Operations

Gross premium written

Ceded premiums

Net premium written

Change in unearned premium

Net earned premium

Ceding commission income

Service and fee income

Underwriting expenses:

Loss and loss adjustment expense

Acquisition costs and other underwriting expenses

General and administrative expenses

Total underwriting expenses

Underwriting income loss

Net loss ratio

Net operating expense ratio (non-GAAP)

Net combined ratio (non-GAAP)

Reconciliation of net operating expense ratio (non-GAAP):

Total underwriting expenses

Less: Loss and loss adjustment expense

Less: Ceding commission income

Less: Service and fee income

Net operating expense

Net earned premium

Net operating expense ratio (non-GAAP)

Year Ended December 31,

2015

2014

2013

(Amounts in Thousands)

$

$

$

$

$

$

$

$

251,922

(35,969)

215,953

(4,652)

211,301

1,091

98,810

171,322

65,999

82,111

$

$

$

140,399

(397)

140,002

(19,526)

120,476

—

58,457

85,889

54,692

56,617

319,432

(8,230)

$

$

197,198

(18,265)

$

$

81.1%

22.8%

103.9%

71.3%

43.9%

115.2%

33,501

(285)

33,216

1

33,217

—

44,789

26,135

24,378

28,207

78,720

(714)

78.7%

23.5%

102.2%

Year Ended December 31,

2015

2014

2013

(Amounts in Thousands)

$

319,432

$

197,198

$

171,322

1,091

98,810

48,209

211,301

$

$

85,889

—

58,457

52,852

120,476

$

$

$

$

78,720

26,135

—

44,789

7,796

33,217

22.8%

43.9%

23.5%

A&H Segment Results of Operations for the Year Ended December 31, 2015 Compared with the Year Ended December 31, 
2014

Gross premium written. Gross premium written increased by $111.5 million, from $140.4 million for the year ended December 
31, 2014 to $251.9 million for the year ended December 31, 2015 primarily as a result of premium from the Assurant Transaction 
(increase of $55.7 million) and organic growth (increase of $66.6 million), partially offset by a decrease in our EHC business 
(decrease of $10.8 million) which included a one-time unearned premium reserve assumption of $15.2 million in 2014.

Net premium written. Net premium written increased by $76.0 million, from $140.0 million for the year ended December 
31, 2014 to $216.0 million for the year ended December 31, 2015 primarily as a result of premium from the Assurant Transaction 
(increase of $55.7 million) and organic growth (increase of $31.0 million), partially offset by a decrease in our EHC business 
(decrease of $10.8 million) which included a one-time unearned premium reserve assumption of $15.2 million in 2014.

Net earned premium. Net earned premium increased by $90.8 million, from $120.5 million for the year ended December 
31, 2014 to $211.3 million for the year ended December 31, 2015 primarily due to earned premium from the Assurant Transaction 
(increase of $55.8 million) and organic growth (increase of $34.9 million).

69

Service and fee income. Service and fee income increased by $40.4 million, or 69.0%, from $58.5 million for the year ended 
December 31, 2014 to $98.8 million for the year ended December 31, 2015 as a result of the Assurant Transaction and A&H 
organic growth.

Loss and loss adjustment expense; net loss ratio. Loss and LAE increased by $85.4 million, from $85.9 million for the year 
ended December 31, 2014 to $171.3 million for the year ended December 31, 2015. Our net loss ratio increased from 71.3% for 
the year ended December 31, 2014 to 81.1% for the year ended December 31, 2015. The loss ratio increase in the year ended 
December 31, 2015 was primarily driven by higher loss experience in our domestic stop loss programs.

Acquisition costs and other underwriting expenses. Acquisition costs and other underwriting expenses increased by $11.3 
million from $54.7 million for the year ended December 31, 2014 to $66.0 million for the year ended December 31, 2015 primarily 
due to an increase resulting from the Assurant Transaction and as a result of organic growth, partially offset by the consolidation 
of our EHC business as all new and renewal policies placed by EHC after April 1, 2014 are underwritten by our European insurance 
subsidiaries.

General and administrative expenses. General and administrative expenses increased by $25.5 million from $56.6 million 
for the year ended December 31, 2014 to $82.1 million for the year ended December 31, 2015 as a result of an increase resulting 
from the Assurant Transaction and higher organic growth.

Net operating expense; net operating expense ratio (non-GAAP). Net operating expense decreased $4.6 million from $52.9 
million for the year ended December 31, 2014 to $48.2 million for the year ended December 31, 2015. The net operating expense 
ratio (non-GAAP) decreased from 43.9% for the year ended December 31, 2014 to 22.8% for the year ended December 31, 2015 
primarily as a result of increased A&H premiums and higher service and fee income.

Underwriting loss. Underwriting loss decreased from a loss of $18.3 million for the year ended December 31, 2014 to a loss 
of $8.2 million for the year ended December 31, 2015 due to maturation of the A&H business. The combined ratio for the year 
ended December 31, 2015 decreased to 103.9% compared to 115.2% for the same period in 2014. The combined ratio was lower 
due to improved profitability driven by a reduced expense ratio reflecting continued maturation of the A&H business and higher 
service and fee income, partially offset by a higher net loss ratio.

A&H Segment Results of Operations for the Year Ended December 31, 2014 Compared with the Year Ended December 31, 
2013

Gross premium written. Gross premium written increased by $106.9 million, from $33.5 million for the year ended December 

31, 2013 to $140.4 million for the year ended December 31, 2014 primarily as a result of the EHC Business.

Net premium written. Net premium written increased by $106.8 million, from $33.2 million for the year ended December 

31, 2013 to $140.0 million for the year ended December 31, 2014 primarily as a result of the EHC Business.

Net earned premium. Net earned premium increased by $87.3 million, from $33.2 million for the year ended December 31, 

2013 to $120.5 million for the year ended December 31, 2014 primarily as a result of the EHC Business.

Service and fee income. Service and fee income increased by $13.7 million, or 30.5%, from $44.8 million for the year ended 
December 31, 2013 to $58.5 million for the year ended December 31, 2014 as a result of the EHC Business and organic growth.

Loss and loss adjustment expense; net loss ratio. Loss and LAE increased by $59.8 million, from $26.1 million for the year 
ended December 31, 2013 to $85.9 million for the year ended December 31, 2014. Our net loss ratio decreased from 78.7% for 
the year ended December 31, 2013 to 71.3% for the year ended December 31, 2014. The loss ratio in the year ended December 
31, 2014 was positively affected by the EHC Business.

Acquisition costs and other underwriting expenses. Acquisition costs and other underwriting expenses increased by $30.3 
million from $24.4 million for the year ended December 31, 2013 to $54.7 million for the year ended December 31, 2014 primarily 
as a result of A&H expansion expenses and the EHC Business.

General and administrative expenses. General and administrative expenses increased by $28.4 million from $28.2 million 
for the year ended December 31, 2013 to $56.6 million for the year ended December 31, 2014 primarily as a result of A&H 
expansion expenses and the EHC Business.

70

Net operating expense; net operating expense ratio (non-GAAP). Net operating expense increased by $45.1 million from 
$7.8 million for the year ended December 31, 2013 to $52.9 million for the year ended December 31, 2014. The net operating 
expense ratio (non-GAAP) increased from 23.5% for the year ended December 31, 2013 to 43.9% for the year ended December 
31, 2014 primarily as a result of the A&H expansion expenses.

Underwriting loss. Underwriting loss increased from a loss of $0.7 million for the year ended December 31, 2013 to a loss 
of $18.3 million for the year ended December 31, 2014 due to the A&H expansion. The combined ratio for the year ended December 
31, 2014 increased to 115.2% compared to 102.2% for the same period in 2013. The combined ratio was higher due to increased 
premium volume in connection with organic growth.

Investment Portfolio

Our investment strategy emphasizes, first, the preservation of capital and, second, maximization of an appropriate risk-
adjusted return. We seek to maximize investment returns using investment guidelines that stress prudent allocation among cash 
and cash equivalents, fixed-maturity securities and, to a lesser extent, equity securities. Cash and cash equivalents include cash 
on deposit, commercial paper, pooled short-term money market funds and certificates of deposit with an original maturity of 90 
days or less. Our fixed-maturity securities include obligations of the U.S. Treasury or U.S. government agencies, obligations of 
U.S. and Canadian corporations, mortgages guaranteed by the Federal National Mortgage Association, the Government National 
Mortgage Association, the Federal Home Loan Mortgage Corporation, Federal Farm Credit entities, and asset-backed securities 
and commercial mortgage obligations. Our equity securities include preferred stock of U.S. and Canadian corporations.

The average yield on our investment portfolio was 3.3% and 3.8% and the average duration of the portfolio was 5.31 and 

5.35 years for the years ended at December 31, 2015 and 2014, respectively.

The cost or amortized cost, fair value, and gross unrealized gains and losses on available-for-sale securities were as follows:

December 31, 2015

Equity securities:

   Common stock

   Preferred stock

Fixed maturities:

   U.S. Treasury

   Federal agencies

   States and political subdivision bonds

   Foreign government
   Corporate bonds

   Residential mortgage-backed securities

   Commercial mortgage-backed securities

Structured securities

Total

Less: Securities pledged

Total net of Securities pledged

NGHC

Reciprocal Exchanges

Total

Cost or
Amortized
Cost

Gross
Gross
Unrealized
Unrealized
Gains
Losses
(amounts in thousands)

Fair
Value

$

53,356

$

11,448

$

569

377

(6,960) $
—

46,965

11,825

19,348

1,945

193,017

31,383
1,375,336

419,293

135,134

205,024
2,445,284

54,955

2,390,329

2,199,714

245,570
2,445,284

$

$

$

$

1,052

7

4,516

31
22,224

6,254

720

15
35,765

439

35,326

34,773

992
35,765

$

$

$

$

(48)
—
(609)
(352)
(47,902)
(978)
(3,649)
(4,347)
(64,845) $
—
(64,845) $
(58,826) $
(6,019)
(64,845) $

20,352

1,952

196,924

31,062
1,349,658

424,569

132,205

200,692
2,416,204

55,394

2,360,810

2,175,661

240,543
2,416,204

$

$

$

$

71

December 31, 2014

Equity securities:

   Common stock
   Preferred stock

Fixed maturities:
   U.S. Treasury

   Federal agencies
   States and political subdivision bonds

   Foreign government
   Corporate bonds

   Residential mortgage-backed securities
   Commercial mortgage-backed securities

   Asset-backed securities
Total

Less: Securities pledged

Total net of Securities pledged

NGHC

Reciprocal Exchanges

Total

Cost or
Amortized
Cost

Gross
Gross
Unrealized
Unrealized
Losses
Gains
(amounts in thousands)

Fair
Value

$

$

47,269
7,755

$

1,004
65

(7,349) $
(125)

40,924
7,695

37,446

98
172,617

6,194
839,436

459,596
79,579

5,461
1,655,451

47,546

1,607,905

1,430,578

224,873
1,655,451

$

$

$

$

$

$

$

$

1,536

—
4,961

—
36,525

11,132
1,602

—
56,825

1,910

54,915

55,031

1,794
56,825

$

$

$

$

(3)
—
(169)
(658)
(8,699)
(92)
(189)
(91)
(17,375) $
—
(17,375) $
(16,264) $
(1,111)
(17,375) $

38,979

98
177,409

5,536
867,262

470,636
80,992

5,370
1,694,901

49,456

1,645,445

1,469,345

225,556
1,694,901

The increase in gross unrealized losses from $17.4 million at December 31, 2014 to $64.8 million at December 31, 2015 

resulted primarily from fluctuations in market interest rates.

The tables below summarize the credit quality of our fixed maturities, securities pledged and preferred securities as of 

December 31, 2015 and 2014, as rated by Standard & Poor’s.

NGHC

Reciprocal Exchanges

Cost or
Amortized
Cost

$

13,416
343,128

379,560

501,409

634,250

274,594

Fair Value

$

14,448
348,073

383,888

508,884

623,742

249,660

Percentage of
Fixed
Maturities and
Preferred
Securities

Cost or
Amortized
Cost

Fair Value

Percentage of
Fixed
Maturities and
Preferred
Securities

(amounts in thousands)

$

0.7% $
16.4%

18.0%

23.9%

29.3%

11.7%

5,932
39,724

36,866

50,612

82,417

30,020

5,904
38,888

36,934

50,153

80,322

28,343

2.5%
16.2%

15.4%

20.8%

33.4%

11.7%

$2,146,357

$2,128,695

100.0% $ 245,571

$ 240,544

100.0%

December 31, 2015

U.S. Treasury
AAA

AA, AA+, AA-

A, A+, A-

BBB, BBB+, BBB-

BB+ and lower

Total

72

NGHC

Reciprocal Exchanges

Cost or
Amortized
Cost

$

19,068
359,424

275,905
300,789

328,594
99,529

Fair Value

$

20,475
370,058

282,443
318,955

335,745
100,745

Percentage of
Fixed
Maturities
and Preferred
Securities
(amounts in thousands)

Cost or
Amortized
Cost

Percentage of
Fixed
Maturities
and Preferred
Securities

Fair Value

1.4% $
25.9%

19.8%
22.3%

23.5%
7.1%

18,378
24,956

—
99,754

48,440
33,345

$

18,504
25,027

—
100,412

48,486
33,127

8.2%
11.1%

—%
44.5%

21.5%
14.7%

$1,383,309

$1,428,421

100.0% $ 224,873

$ 225,556

100.0%

December 31, 2014

U.S. Treasury
AAA

AA, AA+, AA-
A, A+, A-

BBB, BBB+, BBB-
BB+ and lower

Total

The  tables  below  summarize  the  investment  quality  of  our  corporate  bond  holdings  and  industry  concentrations  as  of 

December 31, 2015 and 2014.

December 31, 2015

AAA

AA+,
AA,
AA-

A+,A,A-

BBB+,
BBB,
BBB-
(amounts in thousands)

BB+ or
Lower

% of
Corporate
Bonds
Portfolio

Fair
Value

Corporate Bonds:

Financial Institutions

Industrials

Utilities/Other
Total

NGHC

Reciprocal Exchanges

Total

— %

— %

0.4 %
0.4%

0.4 %

— %
0.4%

2.8 %

3.9 %

— %
6.7%

6.1 %

0.6 %
6.7%

21.2 %

15.4 %

0.4 %
37.0%

33.9 %

3.1 %
37.0%

12.7 %

32.3 %

3.4 %
48.4%

42.7 %

5.7 %
48.4%

2.1 % $ 524,250

4.6 %

757,907

0.8 %
67,501
7.5% $1,349,658

6.3 % $1,206,442

143,216
1.2 %
7.5% $1,349,658

38.8 %

56.2 %

5.0 %
100.0%

89.4 %

10.6 %
100.0%

December 31, 2014

AAA

AA+,
AA,
AA-

A+,A,A-

BBB+,
BBB,
BBB-
(amounts in thousands)

BB+ or
Lower

% of
Corporate
Bonds
Portfolio

Fair
Value

Corporate Bonds:
Financial Institutions

Industrials

Utilities/Other
Total

NGHC

Reciprocal Exchanges

Total

1.4 %

— %

— %
1.4%

1.4 %

— %
1.4%

3.6 %

2.4 %

— %
6.0%

6.0 %

— %
6.0%

26.9 %

9.4 %

2.2 %
38.5%

34.0 %

4.5 %
38.5%

8.9 %

31.7 %

3.1 %
43.7%

38.6 %

5.1 %
43.7%

2.5 % $ 376,236

5.9 %

427,592

63,434
2.0 %
10.4% $ 867,262

8.3 % $ 762,822

2.1 %
104,440
10.4% $ 867,262

43.3 %

49.4 %

7.3 %
100.0%

88.3 %

11.7 %
100.0%

73

The amortized cost and fair value of available-for-sale fixed maturities and securities pledged, held as of December 31, 
2015, by contractual maturity, are shown in the table below. Actual maturities may differ from contractual maturities because some 
borrowers may have the right to call or prepay obligations with or without call or prepayment penalties.

December 31, 2015

NGHC

Reciprocal Exchanges

Total

Cost or
Amortized
Cost

Fair
Value

Cost or
Amortized
Cost

Fair
Value

Cost or
Amortized
Cost

Fair
Value

(amounts in thousands)

Due in one year or less

$

28,272

$

27,853

$

175

$

178

$

28,447

$

28,031

Due after one year through five years
Due after five years through ten years

Due after ten years
Mortgage-backed securities

Total

244,834
1,031,918

246,342
1,017,146

330,244
501,143

321,985
505,119

35,145
109,946

45,519
53,284

34,281
107,655

45,200
51,655

279,979
1,141,864

280,623
1,124,801

375,763
554,427

367,185
556,774

$2,136,411

$2,118,445

$ 244,069

$ 238,969

$2,380,480

$2,357,414

Gross Unrealized Losses. The tables below summarize the gross unrealized losses on equity securities and fixed maturities 

by the length of time the security had continuously been in an unrealized loss position as of December 31, 2015 and 2014:

Less Than 12 Months

12 Months or More

Total

December 31, 2015

Fair
Market
Value

Unrealized
Losses

No. of
Positions
Held

Fair
Market
Value

Unrealized
Losses

No. of
Positions
Held

Fair
Market
Value

Unrealized
Losses

Common stock

$

39,490

$

(6,932)

7,141

17,674

21,322

(48)

(501)

(352)

684,613

(37,919)

(amounts in thousands)

5

5

22

4

229

$

130

$

—

4,878

—

32,121

(28)
—

(108)
—
(9,983)

2

—

10

—

38

$

39,620

$

7,141

22,552

21,322

716,734

(6,960)
(48)

(609)
(352)
(47,902)

102,889

(919)

23

1,655

(59)

9

104,544

(978)

U.S. Treasury

States and political
subdivision bonds

Foreign government

Corporate bonds

Residential
mortgage-backed
securities

Commercial
mortgage-backed
securities

66,222

(3,472)

Structured securities
Total

153,042
$1,092,393

(4,347)
$ (54,490)

NGHC

Reciprocal
Exchanges

Total

$ 988,188

$ (50,599)

104,205
$1,092,393

(3,891)
$ (54,490)

30

65
383

284

99
383

$

$

$

2,364

—
41,148

28,691

(177)
—
$ (10,355)
(8,227)
$

12,457
41,148

(2,128)
$ (10,355)

2

—
61

34

27
61

68,586

153,042
$1,133,541

$1,016,879

(3,649)
(4,347)
$ (64,845)
$ (58,826)

116,662
$1,133,541

(6,019)
$ (64,845)

74

December 31, 2014

Common stock

Preferred stock
U.S. Treasury

States and political
subdivision bonds

Foreign government
Corporate bonds

Residential
mortgage-backed
securities
Commercial
mortgage-backed
securities

Asset-backed
securities
Total

NGHC

Reciprocal
Exchanges

Total

Less Than 12 Months

12 Months or More

Total

Fair
Market
Value

Unrealized
Losses

No. of
Positions
Held

Fair
Market
Value

Unrealized
Losses

No. of
Positions
Held

Fair
Market
Value

Unrealized
Losses

$

33,717

$

(7,349)

—
6,343

16,320

5,536
116,880

—
(3)

(92)

(658)
(5,594)

15,598

(34)

33,735

(189)

4,869
$ 232,998

(91)
$ (14,010)

$ 142,313

$ (12,899)

90,685
$ 232,998

(1,111)
$ (14,010)

(amounts in thousands)

$

— $

4,878
—

8,341

—
23,592

—
(125)
—

(77)
—
(3,105)

— $

33,717

$

1
—

8

—
10

4,878
6,343

24,661

5,536
140,472

(7,349)
(125)
(3)

(169)
(658)
(8,699)

1,975

(58)

3

17,573

(92)

—

—

—
38,786

38,786

—
38,786

$

$

$

$

$

$

—
(3,365)
(3,365)

—
(3,365)

—

—
22

22

—
22

33,735

(189)

4,869
$ 271,784

$ 181,099

(91)
$ (17,375)
$ (16,264)

90,685
$ 271,784

(1,111)
$ (17,375)

3

—
5

39

1
108

17

10

3
186

97

89
186

There were 444 and 208 securities at December 31, 2015 and 2014, respectively, that account for the gross unrealized loss, 
none of which are deemed by us to be an OTTI. At December 31, 2015, we have determined that the unrealized losses on fixed 
maturities were primarily due to market interest rate movements since their date of purchase. Significant factors influencing our 
determination that none of these securities were OTTI included the magnitude of unrealized losses in relation to cost, the nature 
of the investment and management’s intent not to sell these securities and it being more likely than not that we will not be required 
to sell these investments before anticipated recovery of fair value to our cost basis.

As of December 31, 2015, of the $10.4 million of unrealized losses related to securities in unrealized loss positions for a 
period of twelve or more consecutive months, $8.5 million of those unrealized losses were related to securities in unrealized loss 
positions greater than or equal to 20% of amortized cost or cost. Those unrealized losses were evaluated based on factors such as 
discounted cash flows and near-term and long-term prospects of the issue or issuer and were determined to have adequate resources 
to fulfill contractual obligations.

During the years ended December 31, 2015, 2014 and 2013, we recognized an OTTI loss of $15.2 million, $2.2 million and 
$2.9 million, respectively, on investments based on our qualitative and quantitative review. For the year ended December 31, 2015, 
the OTTI loss of $15.2 million related to certain investments in the energy and natural resources sectors and was based on the 
severity of the decline in relation to their amortized cost or cost.

Restricted Cash and Investments. In order to conduct business in certain states, we are required to maintain letters of credit 
or assets on deposit to support state-mandated regulatory requirements and certain third party agreements. We also utilize trust 
accounts to collateralize business with our reinsurance counterparties. Assets held on deposit or in trust accounts are primarily in 
the form of cash or certain high-grade securities. The fair values of our restricted assets as of December 31, 2015 and 2014 are as 
follows:

December 31,

Restricted cash

Restricted investments - fixed maturities at fair value

Total restricted cash and investments

75

2015
2014
(amounts in thousands)

$

$

13,776

40,174

53,950

$

$

7,937

56,049

63,986

Other. We enter into reverse repurchase and repurchase agreements, which are accounted for as either collateralized lending 
or borrowing transactions and are recorded at contract amounts which approximate fair value. For the collateralized borrowing 
transactions (i.e., repurchase agreements), we receive cash or securities that we invest or hold in short-term or fixed income 
securities.

As of December 31, 2015 and 2014, we had no collateralized lending transaction principal outstanding. Interest income 
associated with lending agreements for the years ended December 31, 2015, 2014 and 2013 was $0.0 million, $0.0 million and 
$0.1 million, respectively.

As of December 31, 2015, we had collateralized borrowing transaction principal outstanding of $52.5 million at an interest 
rate of 0.80%. As of December 31, 2014, we had collateralized borrowing transaction principal outstanding of $46.8 million at 
interest rates between 0.30% and 0.35%. Interest expense associated with the repurchase borrowing agreements for the years ended 
December 31, 2015, 2014 and 2013 was $0.2 million, $0.2 million and $0.3 million, respectively. We had approximately $55.4 
million and $49.5 million of collateral pledged in support for these agreements as of December 31, 2015 and 2014, respectively.

Investment in Entities Holding Life Settlement Contracts

A life settlement contract is a contract between the owner of a life insurance policy and a third party who obtains the ownership 
and beneficiary rights of the underlying life insurance policy. During 2010, we formed Tiger Capital LLC (“Tiger”) with a subsidiary 
of AmTrust for the purpose of acquiring certain life settlement contracts. In 2011, we formed AMT Capital Alpha, LLC (“AMT 
Alpha”) with a subsidiary of AmTrust for the purpose of acquiring additional life settlement contracts. In the first quarter of 2013, 
we acquired a 50% interest in AMT Capital Holdings, S.A. (“AMTCH”), the other 50% of which is owned by AmTrust. Additionally, 
in December 2013, we formed AMT Capital Holdings II, S.A. ("AMTCH II") with AmTrust for the purpose of acquiring additional 
life settlement contracts. We have a 50% ownership interest in each of Tiger, AMT Alpha, AMTCH and AMTCH II (collectively, 
the “LSC Entities”). The LSC Entities may also acquire premium finance loans made in connection with the borrowers’ purchase 
of life insurance policies that are secured by the policies. The LSC Entities acquire the underlying policies securing the loan 
through the borrowers’ voluntary surrender of the policy in satisfaction of the loan or foreclosure. A third party serves as the 
administrator  for  two  of  the  life  settlement  contract  portfolios,  for  which  it  receives  an  administrative  fee.  The  third-party 
administrator is eligible to receive a percentage of profits after certain time and performance thresholds have been met.

The LSC Entities account for investments in life settlements in accordance with ASC 325-30, "Investments in Insurance 
Contracts", which states that an investor shall elect to account for its investments in life settlement contracts by using either the 
investment method or the fair value method. The election is made on an instrument-by-instrument basis and is irrevocable. The 
LSC Entities have elected to account for these investments using the fair value method. As no comparable market pricing is 
available, the LSC Entities determine fair value based upon their estimate of the discounted cash flow related to policies (net of 
the reserves for improvements in mortality, the possibility that the high net worth individuals represented in the portfolio may 
have access to better health care, the volatility inherent in determining the life expectancy of insureds with significant reported 
health impairments, the possibility that the issuer of the policy or a third party will contest the payment of the death benefit payable 
to the LSC Entities, and the future expenses related to the administration of the portfolio), which incorporates current life expectancy 
assumptions, premium payments, the credit exposure to the insurance company that issued the life settlement contracts and the 
rate of return that a buyer would require on the contracts.

As of December 31, 2015, we have a 50% ownership interest in the LSC Entities that hold certain life settlement contracts, 
and the fair value of these contracts owned by the LSC Entities is $264.0 million, with our proportionate interest being $132.0 
million. Total capital contributions of approximately $1.1 million and $36.1 million were made to the LSC Entities during the 
years ended December 31, 2015 and 2014, respectively, for which we contributed approximately $0.6 million and $18.1 million, 
respectively, in those same periods. The LSC Entities used the contributed capital to pay premiums and purchase policies.

As  of  December 31,  2015,  the  face  value  amounts  of  the  255  life  insurance  policies  disclosed  in  the  table  below  was 

approximately $1.6 billion. As of December 31, 2015, the LSC Entities owned no premium finance loans.

The following table describes details of our investment in LSC Entities as of December 31, 2015. This table shows the gross 
amounts for the portfolio of life insurance policies owned by the LSC Entities, in which we and AmTrust each own a 50% interest.

76

(amounts in thousands, except number of life settlement contracts)
Expected Maturity Term in Years

As of December 31, 2015

Number of
Life Settlement
Contracts

Fair Value(1)

Face Value

0 - 1
1 - 2

2 - 3
3 - 4

4 - 5
Thereafter

Total

— $
—

— $
—

8
8

4
235

255

31,261
20,117

6,760
205,863

—
—

70,500
46,500

20,000
1,481,313

$

264,001

$

1,618,313

(1)  The LSC Entities determined the fair value as of December 31, 2015 based on 213 policies out of 255 policies, as the LSC 
Entities assigned no value to 42 of the policies as of December 31, 2015. The LSC Entities estimated the fair value of a 
life  insurance  policy  using  a  cash  flow  model  with  an  appropriate  discount  rate.  In  some  cases,  the  cash  flow  model 
calculates the value of an individual policy to be negative, and therefore the fair value of the policy is zero as no liability 
exists when a negative value is calculated. The LSC Entities are not contractually bound to pay the premium on its life 
settlement contracts and, therefore, would not pay a willing buyer to assume title of these contracts. Additionally, certain 
of the LSC Entities' acquired policies were structured to have low premium payments at inception of the policy term, which 
later escalate greatly towards the tail end of the policy term. At the current time, the LSC Entities expense all premiums 
paid, even on policies with zero fair value. Once the premium payments escalate, the LSC Entities may allow the policies 
to lapse. In the event that death benefits are realized in the time frame between initial acquisition and premium escalation, 
it is a benefit to cash flow of the LSC Entities.

For the contracts where the LSC Entities determined the fair value to be negative and therefore assigned a fair value of 
zero, the table below details the amount of premiums paid and the death benefits received for the year ended December 31, 
2015:

(amounts in thousands, except number of life settlement contracts)

December 31, 2015

Number of policies with a negative value from discounted cash flow model

Premiums paid for the year ended

Death benefit received

$

$

42

4,971

—

Premiums to be paid by the LSC Entities, in which we have 50% ownership interests, for each of the five succeeding fiscal 

years to keep the life insurance policies in force as of December 31, 2015, are as follows:

(amounts in thousands)

2016
2017

2018

2019

2020

Thereafter

Premiums
Due on Life
Settlement
Contracts

$

$

54,540
53,002

41,409

41,385

38,627

487,107

716,070

For  additional  information  about  the  fair  value  of  the  life  settlement  contracts,  see  Note  6,  "Equity  Investments  in 
Unconsolidated Subsidiaries" in the notes to our consolidated financial statements. For additional information about the risks 
inherent in determining the fair value of the portfolio of life insurance policies, see Item 1A, “Risk Factors-Risks Relating to Our 
Business Generally-A portion of our financial assets consists of life settlement contracts that are subject to certain risks.”

77

Liquidity and Capital Resources

We are organized as a holding company with fifteen domestic insurance company subsidiaries, various foreign insurance 
and reinsurance subsidiaries, as well as various other non-insurance subsidiaries. Our principal sources of operating funds are 
premiums, service and fee income, investment income and proceeds from sales and maturities of investments. The primary sources 
of cash for the management companies of the Reciprocal Exchanges are management fees for acting as the attorneys-in-fact for 
the exchanges. Our primary uses of operating funds include payments of claims and operating expenses. Currently, we pay claims 
using cash flow from operations and invest our excess cash primarily in fixed-maturity and, to a lesser extent, equity securities. 
Except as set forth below, we expect that projected cash flows from operations, as well as the net proceeds from our debt and 
equity issuances, will provide us with sufficient liquidity to fund our anticipated growth by providing capital to increase the surplus 
of our insurance subsidiaries, as well as to pay claims and operating expenses, and to pay interest and principal on debt and debt 
facilities  and  other  holding  company  expenses  for  the  foreseeable  future.  However,  if  our  growth  attributable  to  potential 
acquisitions,  internally  generated  growth,  or  a  combination  of  these  factors,  exceeds  our  expectations,  we  may  have  to  raise 
additional capital. If we cannot obtain adequate capital on favorable terms or at all, we may be unable to support future growth 
or operating requirements and, as a result, our business, financial condition and results of operations could be adversely affected. 
To support our current and future policy writings, we have recently raised substantial capital using a combination of debt and 
equity, and we may raise additional capital over the next twelve months.

We may generate liquidity through the issuance of debt or equity securities or financing through borrowings under credit 
facilities, or a combination thereof. During 2015, we issued 6,000,000 depositary shares, each representing a 1/40th interest in a 
share of our 7.50% Non-Cumulative Preferred Stock, Series B (equivalent to 165,000 shares of Series B Preferred Stock). The 
total net proceeds we received from the issuance was approximately $159.6 million, after deducting the issuance expenses payable 
by us. In addition, during 2015, we issued 11,500,000 shares of common stock in a public offering at $19.00 per share. The total 
net proceeds we received from the issuance was approximately $210.6 million, after deducting the issuance expenses payable by 
us. Also, during 2015, we sold $100.0 million aggregate principal amount of our 7.625% Notes in a public offering. The net 
proceeds  we  received  from  the  issuance  was  approximately  $96.9  million,  after  deducting  the  underwriting  discount  and 
commissions, but before expenses. Further, during 2015, we sold an additional $100.0 million aggregate principal amount of our 
6.75% Notes to certain purchasers in a private placement. The net proceeds we received from the issuance was approximately $98.9 
million, after deducting the estimated issuance expenses payable by us. We also had a $135.0 million credit agreement under which 
there were no amounts outstanding as of December 31, 2015. The proceeds of borrowings under the credit agreement may be used 
for working capital, acquisitions and general corporate purposes. See "7.625% Subordinated Notes due 2055", "Common Stock", 
"Preferred Stock", "6.75% Notes due 2024" and "Revolving Credit Agreement" below.

Our insurance subsidiaries are subject to statutory and regulatory restrictions imposed on insurance companies by their place 
of domicile which limit the amount of cash dividends or distributions that they may pay to us unless special permission is received 
from the insurance regulator of the relevant domicile. The aggregate limit imposed by the various domiciliary regulatory authorities 
of our insurance subsidiaries was approximately $360.1 million and $286.3 million as of December 31, 2015 and 2014, respectively, 
taking into account dividends paid in the prior twelve month periods. During the years ended December 31, 2015, 2014 and 2013, 
there were $23.8 million, $12.0 million and $24.0 million, respectively, of dividends and return of capital paid by the insurance 
subsidiaries to National General Management Corp. ("Management Corp.") or the Company. 

We forecast claim payments based on our historical experience. We seek to manage the funding of claim payments by actively 
managing available cash and forecasting cash flows on both a short-term and long-term basis. Cash payments for claims were 
$1,276.3  million,  $866.0  million  and  $448.8  million  in  the  years  ended  December 31,  2015,  2014  and  2013,  respectively. 
Historically, we have funded claim payments from cash flow from operations (principally premiums), net of amounts ceded to 
our third party reinsurers. We presently expect to maintain sufficient cash flow from operations to meet our anticipated claim 
obligations and operating and capital expenditure needs. Our cash and investment portfolio has increased from $1,116.7 million 
at December 31, 2013 to $1,998.7 million at December 31, 2014 and increased to $2,950.0 million at December 31, 2015. We do 
not anticipate selling securities in our investment portfolio to pay claims or to fund operating expenses. Should circumstances 
arise that would require us to do so, we may incur losses on such sales, which would adversely affect our results of operations and 
financial condition and could reduce investment income in future periods.

Pursuant to an amended and restated management services agreement dated as of January 1, 2012 between Management 
Corp., on one hand, and certain of our other direct and indirect subsidiaries, on the other hand, such subsidiaries have delegated 
to  Management  Corp.  underwriting  duties,  claims  services,  actuarial  services,  policyholder  services,  accounting,  information 
technology and certain other administrative functions. The subsidiaries that are party to this agreement pay to Management Corp. 
a quarterly fee calculated as a percentage of the premium written by each such subsidiary, plus reimbursement for certain expenses. 
During the years ended December 31, 2015, 2014 and 2013, Management Corp. was paid approximately $38.2 million, $22.3 
million and $26.2 million, respectively, in management fees.

78

Pursuant to a tax allocation agreement by and among us and certain of our direct and indirect subsidiaries, we compute and 
pay federal income taxes on a consolidated basis. Each subsidiary party to this agreement computes and pays to us its respective 
share of the federal income tax liability primarily based on separate return calculations.

The LSC Entities in which we own a 50% interest also purchase life settlement contracts that require the LSC Entities to 
make premium payments on individual life insurance policies in order to keep the policies in force. We presently expect to maintain 
sufficient cash flow to make future capital contributions to the LSC Entities to permit them to make future premium payments.

The following table is a summary of our statement of cash flows:

(amounts in thousands)

Cash and Cash equivalents provided by (used in):

Operating activities
Investing activities

Financing activities

Effect of exchange rate changes on cash and cash equivalents
Net Increase in Cash and Cash Equivalents

Comparison of Years Ended December 31, 2015 and 2014

Year Ended December 31,
2014

2013

2015

$

$

316,064
(720,647)
554,588
(343)
149,662

$

$

388,731
(656,484)
324,758

1,787
58,792

$

$

10,503
(153,311)
176,694

—
33,886

Net cash provided by operating activities was approximately $316.1 million for the year ended December 31, 2015, compared 
with $388.7 million provided by operating activities for the same period in 2014. For the year ended December 31, 2015, net cash 
provided by operating activities decreased $72.7 million from the comparable period in 2014, primarily as a result of an increase 
in premiums and other receivables driven by Tower premium retention, the LPI Business acquisition and the Assurant Transaction.

Net cash used in investing activities was $720.6 million for the year ended December 31, 2015, compared with net cash 
used in investing activities of $656.5 million for the year ended December 31, 2014. For the year ended December 31, 2015, net 
cash used in investing activities increased primarily due to an increase of $84.9 million in the purchases of short term investments 
and an increase of $564.2 million in the purchases of fixed-maturity investments, partially offset by the change in loans to a related 
party (notes receivable) of $125.0 million, an increase of $185.6 million in the proceeds from the sale and maturity of fixed-
maturity investments, a $92.0 million increase in the proceeds from the sale of short-term investments and an increase of $198.8 
million in cash from acquisitions.

Net cash provided by financing activities was $554.6 million for the year ended December 31, 2015, compared with net 
cash provided by financing activities of $324.8 million for the year ended December 31, 2014. For the year ended December 31, 
2015, cash provided by financing activities increased versus the comparable period in 2014 primarily due to our: (a) issuance of 
7.50% Non-Cumulative Series B Preferred Stock in the first half of 2015; (b) August 2015 sale of $100.0 million aggregate 
principal amount of 7.625% Notes; (c) August 2015 issuance of common stock; and (d) October 2015 sale of $100.0 million 
aggregate principal amount of additional 6.75% Notes, partially offset by (i) the issuance of common stock in our February 2014 
private placement; (ii) the May 2014 sale of our $250.0 million aggregate principal amount of 6.75% Notes; and (iii) the June 
2014 issuance of 2,200,000 shares of 7.50% Non-Cumulative Series A Preferred Stock.

Comparison of Years Ended December 31, 2014 and 2013

Net cash provided by operating activities was approximately $388.7 million for the year ended December 31, 2014, compared 
with $10.5 million provided by operating activities for the same period in 2013. For the year ended December 31, 2014, net cash 
provided by operating activities increased $378.2 million from the comparable period in 2013, primarily as a result of the Tower 
Reinsurance Agreements and the Quota Share Runoff.

Net cash used in investing activities was $656.5 million for the year ended December 31, 2014, compared with net cash 
used in investing activities of $153.3 million for the year ended December 31, 2013. For the year ended December 31, 2014, net 
cash used in investing activities increased primarily due to a $131.2 million decrease in the proceeds from the sale of short-term 
investments, an increase of $306.7 million in the purchases of fixed-maturity investments, a decrease in cash of $125.0 million 
related to a loan made to ACP Re under the ACP Re Credit Agreement, an increase of $41.2 million in the purchases of equity 

79

securities and an increase of $17.6 million in cash used for acquisitions, partially offset by a decrease of $57.1 million in the 
purchases of short term investments and an increase of $48.3 million in the proceeds from the sale and maturity of fixed-maturity 
investments.

Net cash provided by financing activities was $324.8 million for the year ended December 31, 2014, compared with net 
cash provided by financing activities of $176.7 million for the year ended December 31, 2013. For the year ended December 31, 
2014, cash provided by financing activities increased versus the comparable period in 2013 primarily due to: (i) the May 2014 
sale of our $250.0 million aggregate principal amount of 6.75% Notes; and (ii) the June 2014 issuance of 2,200,000 shares of 
7.50% Non-Cumulative Preferred Stock, partially offset by a lower amount of proceeds from the issuance of common stock in 
2014 as compared to 2013.

80

Consolidating Balance Sheet Information

The following tables present the consolidating balance sheets as of December 31, 2015 and December 31, 2014 (amounts 

in thousands):

Investments:

ASSETS

Fixed maturities, available-for-sale, at fair value

$

2,063,051

$

238,969

$

2,302,020

December 31, 2015

Reciprocal
Exchanges

Total

NGHC

Equity securities, available-for-sale, at fair value

Short-term investments

Equity investment in unconsolidated subsidiaries

Other investments

Securities pledged

Total investments

Cash and cash equivalents

Accrued investment income

Premiums and other receivables, net

Deferred acquisition costs

Reinsurance recoverable on unpaid losses

Prepaid reinsurance premiums

Income tax receivable

Notes receivable from related party

Due from affiliate

Premises and equipment, net

Intangible assets, net

Goodwill

Prepaid and other assets

Total assets

LIABILITIES AND STOCKHOLDERS’ EQUITY

Liabilities:

Unpaid loss and loss adjustment expense reserves

Unearned premiums

Unearned service contract and other revenue

Reinsurance payable

Accounts payable and accrued expenses

Securities sold under agreements to repurchase, at contract value

Deferred tax liability

Income tax payable

Notes payable

Other liabilities

Total liabilities

Stockholders’ equity:

Common stock

Preferred stock

Additional paid-in capital

Accumulated other comprehensive income (loss)

Retained earnings

Total National General Holdings Corp. Stockholders' Equity

Non-controlling interest

Total stockholders’ equity

57,216

1,528

234,948

13,031

55,394

1,574

1,999

—

—

—

58,790

3,527

234,948

13,031

55,394

2,425,168

242,542

2,667,710

273,884

18,055

702,439

136,728

794,091

66,613

—

125,057

29,476

42,599

344,073

112,414

41,091

8,393

2,347

56,194

23,803

39,085

61,730

300

—

12,060

332

4,825

—

93

282,277

20,402

758,633

160,531

833,176

128,343

300

125,057

41,536

42,931

348,898

112,414

41,184

$

$

5,111,688

$

451,704

$

5,563,392

1,623,232

$

1,046,313

132,392

$

146,186

1,755,624

1,192,499

12,504

54,815

265,057

52,484

(20,477)

5,593

446,061

112,085

3,597,667

1,056

220,000

900,114

(19,414)

412,044

1,513,800

221

1,514,021

—

14,357

19,845

—

32,724

—

45,476

38,105

429,085

—

—

—

—

—

—

22,619

22,619

12,504

69,172

284,902

52,484

12,247

5,593

491,537

150,190

4,026,752

1,056

220,000

900,114

(19,414)

412,044

1,513,800

22,840

1,536,640

5,563,392

Total liabilities and stockholders' equity

$

5,111,688

$

451,704

$

81

ASSETS

Investments:

Fixed maturities, available-for-sale, at fair value

Equity securities, available-for-sale, at fair value

Short-term investments

Equity investment in unconsolidated subsidiaries

Other investments

Securities pledged

Total investments

Cash and cash equivalents

Accrued investment income

Premiums and other receivables, net

Deferred acquisition costs

Reinsurance recoverable on unpaid losses

Prepaid reinsurance premiums

Notes receivable from related party

Due from affiliate

Premises and equipment, net

Intangible assets, net

Goodwill

Prepaid and other assets

Total assets

LIABILITIES AND STOCKHOLDERS’ EQUITY

Liabilities:

Unpaid loss and loss adjustment expense reserves

Unearned premiums

Unearned service contract and other revenue

Reinsurance payable

Accounts payable and accrued expenses

Due to affiliate

Securities sold under agreements to repurchase, at contract value

Deferred tax liability

Income tax payable

Notes payable

Other liabilities

Total liabilities

Stockholders’ equity:

Common stock

Preferred stock

Additional paid-in capital

Accumulated other comprehensive income

Retained earnings

Total National General Holdings Corp. Stockholders' Equity

Non-controlling interest

Total stockholders’ equity

December 31, 2014

Reciprocal
Exchanges

Total

NGHC

$

1,374,087

$

222,739

$

1,596,826

45,802

50

155,900

4,764

49,456

2,817

10,490

—

—

—

48,619

10,540

155,900

4,764

49,456

1,630,059

236,046

1,866,105

123,178

12,553

589,205

121,514

888,215

75,837

125,000

5,129

30,583

237,404

70,764

43,160

9,437

1,898

58,238

4,485

23,583

26,924

—

—

—

11,433

—

71

132,615

14,451

647,443

125,999

911,798

102,761

125,000

5,129

30,583

248,837

70,764

43,231

$

$

3,952,601

$

372,115

$

4,324,716

1,450,305

$

111,848

$

1,562,153

744,438

8,527

97,830

189,430

—

46,804

29,133

29,532

250,708

46,114

2,892,821

934

55,000

690,736

20,192

292,832

1,059,694

86

1,059,780

119,998

—

13,811

17,691

1,552

—

38,402

1,059

48,374

5,710

358,445

—

—

—

—

—

—

13,670

13,670

864,436

8,527

111,641

207,121

1,552

46,804

67,535

30,591

299,082

51,824

3,251,266

934

55,000

690,736

20,192

292,832

1,059,694

13,756

1,073,450

4,324,716

Total liabilities and stockholders' equity

$

3,952,601

$

372,115

$

82

Other Material Changes in Financial Position

(amounts in thousands)

Selected Assets:

Premiums and other receivables, net

Deferred acquisition costs
Prepaid reinsurance premiums

Goodwill and Intangible assets, net

Selected Liabilities:

Unearned premiums

Reinsurance payable
Other liabilities

December 31,

2015

2014

$

$
$

$

$

$
$

758,633

160,531
128,343

461,312

1,192,499

69,172
150,190

$

$
$

$

$

$
$

647,443

125,999
102,761

319,601

864,436

111,641
51,824

During  the  year  ended  December  31,  2015,  premiums  and  other  receivables,  net  increased  $111.2  million  compared  to 
December 31, 2014 primarily due to the increase in Tower premium retention, the LPI Business acquisition and the Assurant 
Transaction. Deferred acquisition costs increased $34.5 million compared to December 31, 2014 primarily due to the increase in 
Tower premium retention and the LPI Business acquisition. Prepaid reinsurance premiums increased $25.6 million compared to 
December 31, 2014 primarily due to the consolidation of the Reciprocal Exchanges. Goodwill and Intangible assets, net increased 
$141.7 million compared to December 31, 2014 primarily due to the LPI Business acquisition, the Assurant Transaction, and our 
HST and ARS acquisitions.

During the year ended December 31, 2015, unearned premiums increased $328.1 million compared to December 31, 2014 
primarily due to the increase in Tower premium retention, the LPI Business acquisition and organic growth. Reinsurance payable 
decreased  $42.5  million  compared  to  December 31,  2014  primarily  due  to  the Tower  Reinsurance Agreements  and  the  EHC 
business. Other liabilities increased $98.4 million compared to December 31, 2014 primarily due to deferred revenue for ARS, 
the consolidation of the Reciprocal Exchanges and an increase in outstanding in process disbursements driven by growth in the 
business.

Reinsurance

Our insurance subsidiaries utilize reinsurance agreements to transfer portions of the underlying risk of the business we write 
to various affiliated and third-party reinsurance companies. Reinsurance does not discharge or diminish our obligation to pay 
claims covered by the insurance policies we issue; however, it does permit us to recover certain incurred losses from our reinsurers 
and our reinsurance recoveries reduce the maximum loss that we may incur as a result of a covered loss event. We believe it is 
important to ensure that our reinsurance partners are financially strong and they generally carry at least an A.M. Best rating of 
‘‘A-’’ (Excellent) at the time we enter into our reinsurance agreements. We also enter reinsurance relationships with third-party 
captives formed by agents as a mechanism for sharing risk and profit. The total amount, cost and limits relating to the reinsurance 
coverage we purchase may vary from year to year based upon a variety of factors, including the availability of quality reinsurance 
at an acceptable price and the level of risk that we choose to retain for our own account.

We assume and cede insurance risks under various reinsurance agreements, on both a pro rata basis and an excess of loss 
basis. We purchase reinsurance to mitigate the volatility of direct and assumed business, which may be caused by the aggregate 
value or the concentration of written exposures in a particular geographic area or business segment and may arise from catastrophes 
or other events. As part of our overall risk and capacity management strategy, we purchase excess of loss catastrophic and casualty 
reinsurance for protection against catastrophic events and other large losses. The property catastrophe program provides a total 
of $450 million in coverage in excess of a $50 million retention, with one reinstatement. We also purchased drop-down coverage 
to reduce the retention to $35 million for Texas and Louisiana. The casualty program provides $45 million in coverage in excess 
of a $5 million retention. We pay a premium as consideration for ceding the risk.

Our reinsurance transactions include premiums written under state-mandated involuntary plans for commercial vehicles and 
premiums ceded to state-provided reinsurance facilities such as the Michigan Catastrophic Claims Association (the “MCCA”), 
and the North Carolina Reinsurance Facility (the “NCRF”) (collectively, “State Plans”), for which we retain no loss indemnity 

83

risk. Prepaid reinsurance premiums are earned on a pro rata basis over the period of risk, based on a daily earnings convention, 
which is consistent with premiums written.

All automobile insurers doing business in Michigan are required to participate in the MCCA. The MCCA is a reinsurance 
mechanism that covers no-fault first party medical losses of retentions in excess of a set limit. Insurers are reimbursed for their 
covered losses in excess of a $545,000 threshold, which was increased from $460,000 to $480,000 on July 1, 2010, was increased 
to $500,000 in 2011 and remained at the $500,000 level through June 30, 2013. Policies effective after July 1, 2013 have a threshold 
of $530,000. For policies effective after July 1, 2015 through June 30, 2017, the retention will be $545,000. We currently have 
claims with retentions ranging from $250,000 to $545,000. Funding for the MCCA comes from assessments against automobile 
insurers  based  upon  their  share  of  insured  automobiles  in  the  state.  Insurers  are  allowed  to  pass  along  this  cost  to  Michigan 
automobile policyholders.

The following is a summary of premium and related losses ceded to the MCCA for the years ended December 31, 2015, 

2014 and 2013:

Year Ended December 31, (amounts in thousands)

Ceded earned premiums
Ceded Loss and LAE

2015

2014

2013

$

$

12,146
15,482

$

12,968
12,529

12,882
9,037

Reinsurance recoverables from the MCCA as of December 31, 2015 and 2014 are as follows: 

December 31, (amounts in thousands)

Reinsurance recoverable on paid losses

Reinsurance recoverable on unpaid losses

2015

2014

$

6,986

$

656,904

8,482

689,202

The NCRF is a non-profit organization established to provide automobile liability reinsurance to those insurance companies 
that write automobile insurance in North Carolina. Companies licensed to write automobile insurance in the state must be members 
of the NCRF and must offer liability coverage to any eligible North Carolina resident applicant for coverages and limits which 
may be ceded to the NCRF. The NCRF accepts cession of liability for bodily injury and property damage, medical payments, 
uninsured and combined uninsured/underinsured motorist coverages. Funding for the NCRF comes from premiums collected from 
automobile insurers based upon the amounts of coverage provided with respect to insured automobiles in the state. North Carolina 
law provides that cumulative losses incurred by the NCRF are recoverable either through direct surcharges to North Carolina 
motorists or indirectly by assessments of member companies, which recoup the costs from individual policyholders.

The following is a summary of premium and related losses ceded to the NCRF for the years ended December 31, 2015, 

2014 and 2013:

Year Ended December 31, (amounts in thousands)

Ceded earned premiums

Ceded Loss and LAE

2015

2014

2013

$

158,613

$

151,744

$

138,473

144,350

130,265

111,185

Reinsurance recoverables from the NCRF as of December 31, 2015 and 2014 are as follows:

December 31, (amounts in thousands)

Reinsurance recoverable on paid losses

Reinsurance recoverable on unpaid losses

2015

2014

$

26,228

$

86,941

22,050

84,152

We believe that we are unlikely to incur any material loss as a result of non-payment of amounts owed to us by the MCCA 
and  the  NCRF  because the  payment obligations  are extended  over many  years,  resulting in  relatively small  current payment 

84

obligations; both the MCCA and the NCRF are supported by assessments permitted by statute; and we have not historically incurred 
losses as a result of non-payment by either MCCA or NCRF. Accordingly, we believe that we have no significant exposure to 
uncollectible reinsurance balances from these entities.

In addition to the reinsurance programs described above, until July 31, 2013, we used the Personal Lines Quota Share 
reinsurance arrangement to limit our maximum loss, provide greater diversification of risk and minimize exposure on larger risks. 
For further discussion on the Personal Lines Quota Share arrangement, see Note 16, “Related Party Transactions” in the notes to 
our consolidated financial statements.

We have a concentration of credit risk associated with the MCCA, the NCRF and the reinsurance under the Personal Lines 
Quota Share arrangement. Reinsurance recoverables on unpaid losses from these entities at December 31, 2015 and 2014 are as 
follows:

December 31, (amounts in thousands)

MCCA

NCRF
Maiden Insurance

ACP Re

Technology Insurance Company, Inc.

Other reinsurers' balances - each less than 5% of total

   Subtotal

Reciprocal Exchanges

Total

A.M.
Best
Rating
N/R

N/R
A-

A-

A

2015
656,904

$

2014
689,202

$

86,941
21,075

12,645

8,430

8,096

$

$

794,091

39,085

833,176

$

$

84,152
44,205

26,523

17,682

26,451

888,215

23,583

911,798

We also have reinsurance with ACP Re and Maiden Insurance that requires the reinsurers to provide collateral to mitigate 
any risk of default. As of December 31, 2015, ACP Re and Maiden Insurance had provided collateral in the amounts of $18.7 
million and $30.8 million, respectively. As of December 31, 2014, ACP Re and Maiden Insurance had provided collateral in the 
amounts of $31.0 million and $58.5 million, respectively.

As of July 1, 2015, a reinsurance property catastrophe excess of loss program went into effect protecting the Reciprocal 
Exchanges against accumulations of losses resulting from a catastrophic event. The program provides a total of $355 million in 
coverage in excess of a $20 million retention, with one reinstatement.

7.625% Subordinated Notes due 2055

On August 18, 2015, we sold $100.0 million aggregate principal amount of our 7.625% subordinated notes due 2055 (the 
“7.625% Notes”) in a public offering. The net proceeds we received from the issuance was approximately $96.6 million, after 
deducting the underwriting discount, commissions and expenses.

The 7.625% Notes bear interest at a rate equal to 7.625% per year, payable quarterly in arrears on March 15, June 15, 
September 15 and December 15 of each year, beginning on December 15, 2015. The 7.625% Notes are our subordinated unsecured 
obligations and rank (i) senior in right of payment to any future junior subordinated debt, (ii) equal in right of payment with any 
unsecured, subordinated debt that we incur in the future that ranks equally with the 7.625% Notes, and (iii) subordinate in right 
of payment to any of our existing and future senior debt, including amounts outstanding under our revolving credit facility, our 
6.75% Notes and certain of our other obligations. In addition, the 7.625% Notes are structurally subordinated to all existing and 
future indebtedness, liabilities and other obligations of our subsidiaries. The 7.625% Notes mature on September 15, 2055, unless 
earlier redeemed or purchased by us. Interest expense on the 7.625% Notes for the year ended December 31, 2015 was $3.0 million.

The indenture contains customary covenants, such as reporting of annual and quarterly financial results, and restrictions on 
certain mergers and consolidations. The indenture also includes covenants relating to the incurrence of debt if our consolidated 
leverage ratio would exceed 0.35 to 1.00, a limitation on liens, a limitation on the disposition of stock of certain of our subsidiaries 
and a limitation on transactions with certain of our affiliates. We were in compliance with all of the covenants contained in the 
indenture as of December 31, 2015.

85

6.75% Notes due 2024

On May 23, 2014, we sold $250.0 million aggregate principal amount of our 6.75% notes due 2024 (the “6.75% Notes”) to 
certain purchasers in a private placement. The net proceeds we received from the issuance was approximately $245.0 million, 
after deducting the issuance expenses.

The 6.75% Notes bear interest at a rate equal to 6.75% per year, payable semiannually in arrears on May 15 and November 
15 of each year, beginning on November 15, 2014. The 6.75% Notes are our general unsecured obligations and rank equally in 
right of payment with our other existing and future senior unsecured indebtedness and senior in right of payment to any of our 
indebtedness that is contractually subordinated to the 6.75% Notes. The 6.75% Notes are also effectively subordinated to any of 
our existing and future secured indebtedness to the extent of the value of the collateral securing such indebtedness and are structurally 
subordinated to the existing and future indebtedness of our subsidiaries (including trade payables). The 6.75% Notes mature on 
May 15, 2024, unless earlier redeemed or purchased by us.

On October 8, 2015, we sold an additional $100.0 million aggregate principal amount of our 6.75% Notes to certain purchasers 
in a private placement. The additional 6.75% Notes bear interest at a rate equal to 6.75% per year, payable semiannually in arrears 
on May 15 and November 15 of each year, beginning on November 15, 2015. The additional 6.75% Notes mature on May 15, 
2024, unless earlier redeemed or purchased by us. The net proceeds we received from the issuance was approximately $98.9 
million, after deducting the estimated issuance expenses payable by us. We intend to use the net proceeds from the issuance for 
general corporate purposes, including strategic acquisitions and to support our current and future policy writings. The additional 
6.75% Notes were issued under the same indenture as the original 6.75% Notes. Interest expense on the 6.75% Notes, including 
the additional issuance, for the years ended December 31, 2015 and 2014 was $18.4 million and $10.2 million, respectively.

The indenture contains customary covenants, such as reporting of annual and quarterly financial results, and restrictions on 
certain mergers and consolidations. The indenture also includes covenants relating to the incurrence of debt if our consolidated 
leverage ratio would exceed 0.35 to 1.00, a limitation on liens, a limitation on the disposition of stock of certain of our subsidiaries 
and a limitation on transactions with certain of our affiliates. We were in compliance with all of the covenants contained in the 
indenture as of December 31, 2015.

Revolving Credit Agreement

On May 30, 2014, we entered into a $135.0 million credit agreement (the “Credit Agreement”), among JPMorgan Chase 
Bank,  N.A.,  as Administrative Agent,  KeyBank  National Association  as  Syndication Agent,  and Associated  Bank,  National 
Association and First Niagara Bank, N.A., as Co-Documentation Agents. The credit facility is a revolving credit facility with a 
letter of credit sublimit of $10.0 million and an expansion feature not to exceed $50.0 million.

The  Credit Agreement  contains  certain  restrictive  covenants  customary  for  facilities  of  this  type  (subject  to  negotiated 
exceptions  and  baskets),  including  restrictions  on  indebtedness,  liens,  acquisitions  and  investments,  restricted  payments  and 
dispositions. There  are  also  financial  covenants  that  require  us  to  maintain  a  minimum  consolidated  net  worth,  a  maximum 
consolidated leverage ratio, a minimum fixed charge coverage ratio, a minimum risk-based capital and a minimum statutory 
surplus. The Credit Agreement also provides for customary events of default, with grace periods where customary, including 
failure to pay principal when due, failure to pay interest or fees within three business days after becoming due, failure to comply 
with  covenants,  breaches  of  representations  and  warranties,  default  under  certain  other  indebtedness,  certain  insolvency  or 
receivership events affecting us and our subsidiaries, the occurrence of certain material judgments, or a change in control of the 
Company. Upon the occurrence and during the continuation of an event of default, the administrative agent, upon the request of 
the requisite percentage of the lenders, may terminate the obligations of the lenders to make loans and to issue letters of credit 
under the Credit Agreement, declare the Company’s obligations under the Credit Agreement to become immediately due and 
payable and/or exercise any and all remedies and other rights under the Credit Agreement. The Credit Agreement had a maturity 
date of May 30, 2018.

Borrowings under the Credit Agreement bear interest at either the Alternate Base Rate ("ABR") or LIBOR. ABR borrowings 
(which are borrowings bearing interest at a rate determined by reference to the ABR) under the Credit Agreement will bear interest 
at (x) the greatest of (a) the prime rate in effect on such day, (b) the federal funds effective rate on such day plus 0.5 percent or 
(c) the adjusted LIBOR for a one-month interest period on such day plus 1 percent, plus (y) a margin that is adjusted on the basis 
of our consolidated leverage ratio. Eurodollar borrowings under the Credit Agreement will bear interest at the adjusted LIBOR 
for the interest period in effect plus a margin that is adjusted on the basis of our consolidated leverage ratio. Fees payable by us 
under the Credit Agreement include a letter of credit participation fee (the margin applicable to Eurodollar borrowings), a letter 

86

of credit fronting fee with respect to each letter of credit (0.125%) and a commitment fee on the available commitments of the 
lenders (a range of 0.20% to 0.30% based on our consolidated leverage ratio, and which rate was 0.25% as of December 31, 2015).

As of December 31, 2015 and 2014, there was no outstanding balance on the line of credit. Interest expense for our existing 
and repaid lines of credit for the years ended December 31, 2015, 2014 and 2013 was $0.0 million, $1.2 million and $1.3 million, 
respectively.

We were in compliance with all of the covenants under the Credit Agreement as of December 31, 2015.

See also Note 28, "Subsequent Events" in the notes to our consolidated financial statements for information on the New 

Credit Agreement.

Imperial-related Debt

Our subsidiary, Imperial Fire and Casualty Insurance Company is the issuer of $5.0 million principal amount of Surplus 
Notes  due  2034  ("Imperial  Surplus  Notes"). The  notes  bear  interest  at  an  annual  rate  equal  to  LIBOR  plus  4.05%,  payable 
quarterly. The notes are redeemable by us at a redemption price equal to 100% of their principal amount. Interest expense on the 
Imperial Surplus Notes for the years ended December 31, 2015 and 2014, was $0.2 million and $0.1 million, respectively. (See 
Note 7, "Acquisitions" in the notes to our consolidated financial statements).

Reciprocal Exchanges' Surplus Notes

ACP Re (or subsidiaries thereof), a related party, holds the surplus notes issued by the Reciprocal Exchanges ("Reciprocal 
Exchanges' Surplus Notes") when they were originally capitalized. The obligation to repay principal and interest on these surplus 
notes is subordinated to the Reciprocal Exchanges’ other liabilities, including obligations to policyholders and claimants for benefits 
under insurance policies. Principal and interest on these surplus notes are payable only with regulatory approval. Interest expense 
on the Reciprocal Exchanges' Surplus Notes for the year ended December 31, 2015 and for the period ended December 31, 2014, 
was $4.7 million and $5.7 million, respectively, which includes amortization of $(2.0) million and $3.8 million, respectively. (See 
Note 16, "Related Party Transactions" in the notes to our consolidated financial statements).

Common Stock

On June 5, 2013, we converted the then issued and outstanding 53,054 shares of Series A Preferred Stock into 12,295,430 

shares of common stock (giving effect to a 286.22 to 1 stock split).

On  June  6,  2013,  we  sold  21,850,000  shares  of  common  stock  in  a  private  placement  in  reliance  on  exemptions  from 
registration under the Securities Act of 1933. The shares of common stock were sold to investors at a price of $10.50 per share, 
except for 485,532 shares that were sold to FBR Capital Markets & Co. (“FBR”) and an affiliate of FBR, which were sold at a 
price of $9.765 per share representing the offering price per share sold to other investors less the amount of the initial purchaser 
discount or placement agent fee per share in the private placement. The cost of issuance of stock of approximately $1.1 million 
was charged directly to additional paid-in capital. The net proceeds to us after expenses were approximately $213.3 million.

On February 19, 2014, we sold an additional 13,570,000 shares of common stock in a private placement in reliance on 
exemptions from registration under the Securities Act of 1933 at a price of $14.00 per share, subject to a placement fee of $0.840 
per share. We recorded the cost of obtaining new capital as a reduction of the related proceeds. The cost of issuance of stock of 
approximately  $12.1  million  was  charged  directly  to  additional  paid-in  capital.  The  net  proceeds  to  us  after  expenses  were 
approximately $177.8 million.

On August 18, 2015, we issued 11,500,000 shares of common stock in a public offering, including 1,500,000 shares issued 
pursuant to the underwriters' over-allotment option. The common stock offering was priced to the public at $19.00 per share, 
resulting in net proceeds of $210.9 million, after deducting underwriting discount, but before expenses. The cost of issuance of 
stock of approximately $7.9 million was charged directly to additional paid-in capital. The net proceeds to us after underwriting 
discount, commissions and expenses were approximately $210.6 million.

87

Preferred Stock

Series A Preferred Stock

On June 25, 2014, we issued 2,200,000 shares of 7.50% Non-Cumulative Preferred Stock ("Series A Preferred Stock") in a 
public offering. Dividends on the Series A Preferred Stock when, as and if declared by the Company's Board of Directors (the 
"Board") or a duly authorized committee of the Board, will be payable on the liquidation preference amount of $25.00 per share, 
on a non-cumulative basis, quarterly in arrears on the 15th day of January, April, July and October of each year (each, a "dividend 
payment date"), commencing on October 15, 2014, at an annual rate of 7.50%. Dividends on the Series A Preferred Stock are not 
cumulative. Accordingly, in the event dividends are not declared on the Series A Preferred Stock for payment on any dividend 
payment date, then those dividends will not accumulate and will not be payable. If the Company has not declared a dividend before 
the dividend payment date for any dividend period, the Company will have no obligation to pay dividends for that dividend period, 
whether or not dividends on the Series A Preferred Stock are declared for any future dividend payment. The net proceeds we 
received from the issuance was approximately $53.2 million, after deducting the underwriting discount and issuance expenses.

Series B Preferred Stock

On March 27, 2015, we completed a public offering of 6,000,000 of our depositary shares, each representing a 1/40th interest 
in a share of our 7.50% Non-Cumulative Preferred Stock, Series B, $0.01 par value per share (the "Series B Preferred Stock"), 
with a liquidation preference of $1,000 per share (equivalent to $25 per depositary share). Each depositary share entitles the holder 
to a proportional fractional interest in all rights and preferences of the Series B Preferred Stock represented thereby (including 
any dividend, liquidation, redemption and voting rights). Dividends on the Series B Preferred Stock represented by the depositary 
shares will be payable on the liquidation preference amount, on a non-cumulative basis, when, as and if declared by our Board of 
Directors, at a rate of 7.50% per annum, quarterly in arrears, on January 15, April 15, July 15, and October 15 of each year, 
beginning on July 15, 2015, from and including the date of original issuance. The Series B Preferred Stock represented by the 
depositary shares is not redeemable prior to April 15, 2020. After that date, we may redeem at our option, in whole or in part, the 
Series B Preferred Stock represented by the depositary shares at a redemption price of $1,000 per share (equivalent to $25 per 
depositary share) plus any declared and unpaid dividends for prior dividend periods and accrued but unpaid dividends (whether 
or not declared) for the then current dividend period. A total of 6,000,000 depositary shares (equivalent to 150,000 shares of Series 
B Preferred Stock) were issued. Net proceeds from this offering were $145.3 million. We incurred $5.0 million in underwriting 
discount and commissions and expenses, which were recognized as a reduction to additional paid-in capital.

On April 6, 2015, the underwriters exercised their over-allotment option with respect to an additional 600,000 depositary 
shares (equivalent to 15,000 shares of Series B Preferred Stock), on the same terms and conditions as the original March 27, 2015 
issuance. Net proceeds from this additional offering were $14.5 million. We incurred an additional $0.5 million in underwriting 
discount and commissions, which were recognized as a reduction to additional paid-in capital.

Securities Sold (Purchased) Under Agreements to Repurchase (Sell), at Contract Value

We enter into reverse repurchase and repurchase agreements, which are accounted for as either collateralized lending or 
borrowing  transactions  and  are  recorded  at  contract  amounts  which  approximate  fair  value.  For  the  collateralized  borrowing 
transactions (i.e., repurchase agreements), we receive cash or securities that we invest or hold in short-term or fixed income 
securities.

As of December 31, 2015 and 2014, we had no collateralized lending transaction principal outstanding. Interest income 
associated with lending agreements for the years ended December 31, 2015, 2014 and 2013 was $0.0 million, $0.0 million and 
$0.1 million, respectively.

As of December 31, 2015, we had collateralized borrowing transaction principal outstanding of $52.5 million at an interest 
rate of 0.80%. As of December 31, 2014, we had collateralized borrowing transaction principal outstanding of $46.8 million at 
interest rates between 0.30% and 0.35%. Interest expense associated with the repurchase borrowing agreements for the years ended 
December 31, 2015, 2014 and 2013 was $0.2 million, $0.2 million and $0.3 million, respectively. We had approximately $55.4 
million and $49.5 million of collateral pledged in support for these agreements as of December 31, 2015 and 2014, respectively.

88

Contractual Obligations and Commitments

The following table sets forth certain of our contractual obligations as of December 31, 2015:

(amounts in thousands)

Payment Due by Period

Loss and LAE(1)
Operating lease obligations

Employment agreement obligations
Contributions to LSC Entities related to life 
settlement contracts(2)
Debt and interest(3)
Contingent payments(4)
Total

Total
$ 1,755,624
103,301

Less than
1 Year
636,223
16,147

$

1 – 3 Years
412,879
$
30,502

3 – 5 Years
195,347
$
24,425

More than
5 Years

$

511,175
32,227

5,631

3,653

1,449

529

—

358,037

959,883
26,195

27,270

31,487
13,583

47,206

62,973
12,612

40,007

62,973
—

243,554

802,450
—

$ 3,208,671

$

728,363

$

567,621

$

323,281

$ 1,589,406

(1)  The loss and LAE payments due by period in the table above are based upon the loss and LAE estimates as of December 31, 
2015 and actuarial estimates of expected payout patterns and are not contractual liabilities with finite maturities. Our 
contractual liability is to provide benefits under the policy. As a result, our calculation of loss and LAE payments due by 
period is subject to the same uncertainties associated with determining the level of loss and LAE generally and to the 
additional uncertainties arising from the difficulty of predicting when claims (including claims that have not yet been 
reported to us) will be paid. For a discussion of our loss and LAE estimate process, see Item 1, “Business-Loss Reserves.” 
Actual payments of loss and LAE by period will vary, perhaps materially, from the table above to the extent that current 
estimates of loss and LAE vary from actual ultimate claims amounts and as a result of variations between expected and 
actual payout patterns. See Item 1A, “Risk Factors-Risks Relating to Our Business Generally-If we are unable to establish 
and maintain accurate loss reserves, our business, financial condition and results of operations may be materially adversely 
affected” for a discussion of the uncertainties associated with estimating loss and LAE.

(2)  As of December 31, 2015, we had a 50% ownership interest in the LSC Entities which in turn owned 255 life settlement 
contracts with a carrying value of $264.0 million. In order to derive the economic benefit of the face value of these policies, 
the LSCs are required to make these premium payments.

(3)  The debt and interest contractual obligations of the Reciprocal Exchanges are excluded from the table since we do not own 
the Reciprocal Exchanges. The interest related to our debt by period as of December 31, 2015 was as follows: $31.5 million 
- less than 1 year, $63.0 million - 1 - 3 years, $63.0 million - 3 - 5 years and $347.5 million - more than 5 years.

(4)  On July 23, 2014, we and ACP Re entered into the Amended and Restated Personal Lines Master Agreement (the "Master 
Agreement"). The  Master Agreement  provides  for  the  implementation  of  the  various  transactions  associated  with  the 
acquisition of Tower by ACP Re. In addition, the Master Agreement requires us to pay ACP Re contingent consideration 
in the form of a three-year earnout (the "ACP Re Contingent Payments") of 3% of gross premium written of the Tower 
personal lines business written or assumed by us following the Merger. The ACP Re Contingent Payments are subject to 
a maximum of $30.0 million, in the aggregate, over the three-year period. The expected remaining ACP Re Contingent 
Payments as of December 31, 2015 are $17.6 million. (See Note 16, "Related Party Transactions" in the notes to our 
consolidated financial statements).

On April 1, 2015, we closed on the acquisition of ARS, a New Jersey-based managing general agency that services assigned 
risk, personal auto, and commercial lines of business, for a purchase price of approximately $48.0 million in cash and 
potential future earnout payments ("ARS Contingent Payments"). The fair value of the ARS Contingent Payments was 
estimated to be $4.1 million at December 31, 2015.

On January 23, 2015, we closed on the acquisition of HST, an Illinois-based healthcare insurance general agency. The 
Company paid approximately $15.0 million on the acquisition date and agreed to pay potential future earnout payments 
("HST Contingent Payments") based on the overall profitability of HST and the business underwritten by the Company's 
insurance subsidiaries which is produced by HST. The fair value of the HST Contingent Payments was estimated to be 
$4.5 million at December 31, 2015.

89

 
 
Inflation

We establish property and casualty insurance premiums before we know the amount of losses and LAE or the extent to 
which inflation may affect such amounts. We attempt to anticipate the potential impact of inflation in establishing our reserves, 
especially as it relates to medical and hospital rates where historical inflation rates have exceeded the general level of inflation. 
Inflation in excess of the levels we have assumed could cause loss and LAE to be higher than we anticipated, which would require 
us to increase reserves and reduce earnings. Fluctuations in rates of inflation also influence interest rates, which in turn impact 
the market value of our investment portfolio and yields on new investments. Operating expenses, including salaries and benefits, 
are also usually affected by inflation.

90

Item 7A. Quantitative and Qualitative Disclosures About Market Risk

Liquidity Risk. Liquidity risk represents our potential inability to meet all payment obligations when they become due. We 
maintain sufficient cash and marketable securities to fund claim payments and operations. We purchase reinsurance coverage to 
mitigate the risk of an unexpected rise in claims severity or frequency from catastrophic events or a single large loss. The availability, 
amount and cost of reinsurance depend on market conditions and may vary significantly.

Credit Risk. Credit risk is the potential loss arising principally from adverse changes in the financial condition of the issuers 
of our fixed-maturity securities and the financial condition of our third party reinsurers. Additionally, we have counter-party credit 
risk with our repurchase agreement counter-parties.

We address the credit risk related to the issuers of our fixed-maturity securities by investing primarily in fixed-maturity 
securities that are rated “BBB-” or higher by Standard & Poor’s. We also independently monitor the financial condition of all 
issuers of our fixed-maturity securities. To limit our risk exposure, we employ diversification policies that limit the credit exposure 
to any single issuer or business sector.

We are subject to credit risk with respect to our third party reinsurers. Although our third party reinsurers are obligated to 
reimburse us to the extent we cede risk to them, we are ultimately liable to our policyholders on all risks we have ceded. As a 
result, reinsurance contracts do not limit our ultimate obligations to pay claims covered under the insurance policies we issue and 
we might not collect amounts recoverable from our reinsurers. We address this credit risk by selecting reinsurers that have an A.M. 
Best rating of “A-” (Excellent) or better at the time we enter into the agreement and by performing, along with our reinsurance 
broker, periodic credit reviews of our reinsurers. If one of our reinsurers suffers a credit downgrade, we may consider various 
options to lessen the risk of asset impairment, including commutation, novation and letters of credit. See Item 7, "Management’s 
Discussion and Analysis of Financial Condition and Results of Operations — Reinsurance.”

Counter-party  credit  risk  with  our  repurchase  agreement  counter-parties  is  mitigated  by  obtaining  collateral. We  obtain 
collateral in the amount of 105-110% of the value of the securities we have sold with agreement to repurchase. Additionally, 
repurchase agreements are only transacted with pre-approved counter-parties.

Market Risk. Market risk is the risk of potential economic loss principally arising from adverse changes in the fair value of 

financial instruments. The major components of market risk affecting us are interest rate risk and equity price risk.

Interest Rate Risk. We had fixed-maturity securities and preferred stock with a fair value of $2,369.2 million and an amortized 
cost of $2,391.9 million as of December 31, 2015 that are subject to interest rate risk. Interest rate risk is the risk that we may 
incur losses due to adverse changes in interest rates. Fluctuations in interest rates have a direct impact on the market valuation of 
our fixed-maturity securities. We manage our exposure to interest rate risk through a disciplined asset and liability matching and 
capital management process. In the management of this risk, the characteristics of duration, credit and variability of cash flows 
are critical elements. These risks are assessed regularly and balanced within the context of our liability and capital position.

The table below summarizes the interest rate risk by illustrating the sensitivity of the fair value and carrying value of our 
fixed-maturity securities as of December 31, 2015 to selected hypothetical changes in interest rates, and the associated impact on 
our stockholders’ equity. We anticipate that we will continue to meet our obligations out of income. We classify our fixed-maturity 
and equity securities as available-for-sale. Temporary changes in the fair value of our fixed-maturity securities impact the carrying 
value of these securities and are reported in our stockholders’ equity as a component of accumulated other comprehensive income, 
net of deferred taxes.

91

The selected scenarios with our fixed-maturity securities, excluding $11.8 million of preferred stock, in the table below are 
not predictions of future events, but rather are intended to illustrate the effect such events may have on the fair value and carrying 
value of our fixed-maturity securities and on our stockholders’ equity, each as of December 31, 2015.

Hypothetical Change in Interest Rates

200 basis point increase

100 basis point increase

No change
100 basis point decrease

200 basis point decrease

Fair Value

$

2,171,178

2,289,049

2,357,414
2,543,650

2,687,452

Estimated
Change in
Fair Value

Hypothetical Percentage
Increase (Decrease) in
Stockholders’ Equity

$

(Amounts in Thousands)
(186,236)
(68,365)
—
186,236

330,038

(7.9)%

(2.9)

—
7.9

14.0

Changes in interest rates would affect the fair market value of our fixed-rate debt instruments but would not have an impact 
on our earnings or cash flow. We currently have $500.5 million principal amount of debt instruments of which $450.0 million are 
fixed-rate debt instruments. A fluctuation of 100 basis points in interest on our variable-rate debt instruments, which are tied to 
LIBOR, would affect our earnings and cash flows by $0.5 million before income tax, on an annual basis, but would not affect the 
fair market value of the variable-rate debt.

Off-Balance Sheet Risk. As of December 31, 2015 we did not have any off-balance sheet arrangements that have or are likely 

to have a material effect on our financial condition or results of operations.

Item 8. Financial Statements and Supplementary Data

The  financial  statements  and  financial  statement  schedules  required  to  be  filed  pursuant  to  this  Item  8  are  listed  in  the 

accompanying Index to Consolidated Financial Statements and Schedules at page F-1 and are filed as part of this report.

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Not applicable.

Item 9A. Controls and Procedures

Disclosure Controls and Procedures

Our management, with participation and under the supervision of our Chief Executive Officer and Chief Financial Officer, 
has evaluated the effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15
(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of the end of the period covered by this 
report. Based on such evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that, as of the end of 
such period, our disclosure controls and procedures are effective in ensuring that information required to be disclosed by us in the 
reports we file or submit under the Exchange Act is timely recorded, processed, summarized and reported within the time periods 
specified in the SEC’s rules and forms, and accumulated and communicated to our management, including our principal executive 
officer and principal financial officer, as appropriate, to allow timely decisions regarding required disclosure.

Changes in Internal Controls Over Financial Reporting

There have not been any changes in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) 
and 15d-15(f) under the Exchange Act) during the fiscal quarter ended December 31, 2015 that have materially affected, or are 
reasonably likely to materially affect, our internal control over financial reporting.

92

Management Report on Internal Control Over Financial Reporting

We, as management of the Company, are responsible for establishing and maintaining adequate internal control over financial 
reporting. Pursuant to the rules and regulations of the SEC, internal control over financial reporting is a process designed by, or 
under the supervision of, our principal executive and principal financial officers, or persons performing similar functions, and 
effected by our Board of Directors, management and other personnel, to provide reasonable assurance regarding the reliability of 
financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted 
accounting principles and includes those policies and procedures that:

• 

• 

• 

Pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions 
of the assets of the Company;

Provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles, and that receipts and expenditures of the Company are being 
made only in accordance with authorizations of management and directors of the Company; and

Provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of 
the Company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree or compliance with the policies or procedures may deteriorate. Management, with 
participation of the Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of our internal control 
over financial reporting as of December 31, 2015, based on the control criteria established in a report entitled Internal Control — 
Integrated Framework (2013), issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on 
such evaluation, the Company's Chief Executive Officer and Chief Financial Officer have concluded that our internal control over 
financial reporting is effective as of December 31, 2015.

Management excluded from its design and assessment of internal control over financial reporting certain lines of business 
which were acquired from Assurant Health on October 1, 2015, and the lender-placed insurance business which was acquired 
from  QBE  Holdings,  Inc.  on  October  1,  2015  (collectively  “the  acquired  businesses”).  The  acquired  businesses  combined 
constituted approximately 3.4% of total assets as of December 31, 2015 and 8.2% of revenues for the year then ended. Management 
did not assess the effectiveness of internal control over financial reporting of the acquired businesses because of the timing of the 
acquisitions  which  were  completed  in  the  fourth  quarter  of  2015.  Companies  are  allowed  to  exclude  acquisitions  from  their 
assessment of internal control over financial reporting during the first year of an acquisition while integrating the acquired company 
under guidelines established by the SEC. Our internal control over financial reporting as of December 31, 2015 has been audited 
by BDO USA, LLP, our external auditors, who also audited our consolidated financial statements for the year ended December 
31, 2015. As stated in their report, BDO expressed an unqualified opinion on the effectiveness of our internal control over financial 
reporting as of December 31, 2015.

93

Report of Independent Registered Public Accounting Firm

Board of Directors and Stockholders
National General Holdings Corp.
New York, New York 

We have audited National General Holdings Corp.’s internal control over financial reporting as of December 31, 2015, based on 
criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of 
the Treadway Commission (the COSO criteria). National General Holdings Corp.’s management is responsible for maintaining 
effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial 
reporting,  included  in  the  accompanying  Item  9A,  Management’s  Report  on  Internal  Control  Over  Financial  Reporting.  Our 
responsibility is to express an opinion on the company’s internal control over financial reporting based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control 
over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control 
over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating 
effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we 
considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain 
to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets 
of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial 
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are 
being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that 
could have a material effect on the financial statements.

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

As indicated in the accompanying Item 9A, Management’s Report on Internal Control Over Financial Reporting, management’s 
assessment and conclusion on the effectiveness of internal control over financial reporting did not include the internal controls of 
certain lines of business which were acquired from Assurant Health on October 1, 2015, and the lender-placed insurance business 
which was acquired from QBE Holdings, Inc. on October 1, 2015 (collectively “the acquired businesses”), and which are included 
in the consolidated balance sheet of National General Holdings Corp. as of December 31, 2015 and the related consolidated 
statements of income and comprehensive income, changes in stockholders’ equity, and cash flows for the year then ended. The 
acquired businesses combined constituted approximately 3.4% of total assets as of December 31, 2015 and 8.2% of revenues for 
the year then ended. Management did not assess the effectiveness of internal control over financial reporting of the acquired 
businesses because of the timing of the acquisitions which were completed in the fourth quarter of 2015. Our audit of internal 
control over financial reporting of National General Holdings Corp. also did not include an evaluation of the internal control over 
financial reporting of the acquired businesses.

In our opinion, National General Holdings Corp. maintained in all material respects, effective internal control over financial 
reporting as of December 31, 2015, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the 
consolidated balance sheets of National General Holdings Corp. as of December 31, 2015 and 2014, and the related consolidated 
statements of income, comprehensive income, changes in stockholders’ equity, and cash flows for each of the three years in the 
period ended December 31, 2015 and our report dated February 29, 2016 expressed an unqualified opinion thereon.

/s/ BDO USA, LLP 
New York, New York
February 29, 2016

94

Item 9B. Other Information

None.

95

Item 10. Directors, Executive Officers and Corporate Governance

PART III

The information required by Item 10 of Form 10-K is incorporated by reference to the information contained in our Proxy 
Statement for our Annual Meeting of Stockholders to be held May 9, 2016 (the “Proxy Statement”) under the captions “Proposal 
1: Election of Directors,” “Executive Officers,” “Corporate Governance — Code of Business Conduct and Ethics,” “Corporate 
Governance — Board Committees — Audit Committee” and “Section 16(a) Beneficial Ownership Reporting Compliance.” The 
Proxy Statement, or an amendment to this Annual Report on Form 10-K containing the information, will be filed with the SEC 
on or before April 29, 2016.

Item 11. Executive Compensation

The information required by Item 11 of Form 10-K is incorporated by reference to the information contained in our Proxy 
Statement under the captions “Executive Compensation,” “Compensation of Directors,” “Compensation Discussion and Analysis,” 
“Compensation Committee Interlocks and Insider Participation” and “Compensation Committee Report.” The Proxy Statement, 
or an amendment to this Annual Report on Form 10-K containing the information, will be filed with the SEC on or before April 
29, 2016.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

A portion of the information required by Item 12 of Form 10-K is incorporated by reference to the information contained in 
our  Proxy  Statement  under  the  captions  “Security  Ownership  of  Certain  Beneficial  Owners”  and  “Security  Ownership  of 
Management.” The Proxy Statement, or an amendment to this Annual Report on Form 10-K containing the information, will be 
filed with the SEC on or before April 29, 2016.

Equity Compensation Plan Information

The table below shows information regarding awards outstanding and shares of common stock available for issuance as of 

December 31, 2015 under our 2010 Equity Incentive Plan and 2013 Equity Incentive Plan.

Plan Category

Equity Compensation Plans Approved by

Security Holders

Equity Compensation Plans Not Approved by

Security Holders

Total

Number of Securities to
Be Issued Upon 
Exercise
of Outstanding Options,
Warrants and Rights(1)

Weighted-Average
Exercise Price of
Outstanding Options,
Warrants and Rights(2)

Number of Securities
Remaining Available for
Future Issuance Under
Equity Compensation 
Plans

4,486,483

$

—
4,486,483

$

9.31

—
9.31

1,768,870

—
1,768,870

(1) Includes restricted stock unit awards that, upon vesting, provide the holder with the right to receive common shares on a one-
to-one basis. For further discussion of these awards, see Note 24, “Share-Based Compensation” in the notes to our consolidated 
financial statements.

(2) Only applies to outstanding options, as restricted stock units do not have exercise prices.

Item 13. Certain Relationships and Related Transactions, and Director Independence

The information required by Item 13 of Form 10-K is incorporated by reference to the information contained in our Proxy 
Statement under the captions “Certain Relationships and Related Transactions” and “Corporate Governance — Independence of 
Directors.” The Proxy Statement, or an amendment to this Annual Report on Form 10-K containing the information, will be filed 
with the SEC on or before April 29, 2016.

96

Item 14. Principal Accounting Fees and Services

The information required by Item 14 of Form 10-K is incorporated by reference to the information contained in our Proxy 
Statement under the caption “Proposal 2: Ratification of Independent Registered Public Accounting Firm.” The Proxy Statement, 
or an amendment to this Annual Report on Form 10-K containing the information, will be filed with the SEC on or before April 
29, 2016.

Item 15. Exhibits and Financial Statement Schedules

PART IV

(a)  Documents filed as part of this report: The financial statements and financial schedules listed in the accompanying Index 
to Consolidated Financial Statements and Schedules are filed as part of this report. The exhibits listed in the accompanying 
Index to Exhibits are filed as part of this report.

(b)  Exhibits: See Item 15(a).

(c)  Schedules: See Item 15(a).

All other schedules for which provision is made in the applicable accounting regulation of the Securities and Exchange 

Commission are not required under the related instructions or are inapplicable and, therefore, have been omitted.

97

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused 

this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

February 29, 2016

NATIONAL GENERAL HOLDINGS CORP.

By:

 /s/ Michael Weiner
Name: Michael Weiner
Title: Chief Financial Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 

persons on behalf of the Registrant and in the capacities and on the dates indicated:

Signature

/s/ Michael Karfunkel
Michael Karfunkel

Title

Chairman, Chief Executive Officer and Director
(Principal Executive Officer)

/s/  Michael Weiner

 Michael Weiner

Chief Financial Officer
(Principal Financial Officer)

Date
February 29, 2016

February 29, 2016

/s/ Donald Bolar

Donald Bolar

Chief Accounting Officer (Principal Accounting Officer)

February 29, 2016

/s/ Barry Karfunkel

President

Barry Karfunkel

/s/ Barry Zyskind

Barry Zyskind

Director

/s/ Donald DeCarlo

Director

Donald DeCarlo

/s/ Patrick Fallon

Patrick Fallon

/s/ Barbara Paris

Barbara Paris

Director

Director

/s/ Ephraim Brecher

Director

Ephraim Brecher

98

February 29, 2016

February 29, 2016

February 29, 2016

February 29, 2016

February 29, 2016

February 29, 2016

NATIONAL GENERAL HOLDINGS CORP.

INDEX TO FINANCIAL STATEMENTS AND SCHEDULES

Audited Annual Financial Statements

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets as of December 31, 2015 and 2014

Consolidated Statements of Income for the years ended December 31, 2015, 2014 and 2013

Consolidated Statements of Comprehensive Income for the years ended December 31, 2015, 2014 and 2013

Consolidated Statements of Changes in Stockholders’ Equity for the years ended December 31, 2015, 2014 and 2013

Consolidated Statements of Cash Flows for the years ended December 31, 2015, 2014 and 2013

Notes to the Consolidated Financial Statements

Schedules required to be filed under the provisions of Regulation S-X Article 7:

Summary of Investments — Other than Investments in Related Parties (Schedule I)

Condensed Financial Information of Registrant (Schedule II)

Supplementary Insurance Information (Schedule III)

Reinsurance (Schedule IV)

Valuation and Qualifying Accounts (Schedule V)

Supplemental Information Concerning Property-Casualty Insurance Operations (Schedule VI)

Page

F-2

F-3

F-5

F-6

F-7

F-8

F-10

S-1

S-2

S-5

S-6

S-7

S-8

F-1

Report of Independent Registered Public Accounting Firm

Board of Directors and Stockholders
National General Holdings Corp.
New York, New York

We have audited the accompanying consolidated balance sheets of National General Holdings Corp. as of December 31, 2015 and 
2014 and the related consolidated statements of income, comprehensive income, changes in stockholders’ equity, and cash flows 
for each of the three years in the period ended December 31, 2015. In connection with our audits of the financial statements, we 
have also audited the financial statement schedules listed in the accompanying index. These financial statements and schedules 
are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements and 
schedules based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements 
are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures 
in the financial statements, assessing the accounting principles used and significant estimates made by management, as well as 
evaluating the overall presentation of the financial statements and schedules. We believe that our audits provide a reasonable basis 
for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position 
of National General Holdings Corp. at December 31, 2015 and 2014, and the results of its operations and its cash flows for each 
of the three years in the period ended December 31, 2015, in conformity with accounting principles generally accepted in the 
United States of America.

Also, in our opinion, the financial statement schedules, when considered in relation to the basic consolidated financial statements 
taken as a whole, present fairly, in all material respects, the information set forth therein.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), 
National General Holdings Corp.’s internal control over financial reporting as of December 31, 2015, based on criteria established 
in  Internal  Control  -  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway 
Commission (COSO) and our report dated February 29, 2016 expressed an unqualified opinion thereon.

/s/ BDO USA, LLP
New York, New York
February 29, 2016

F-2

NATIONAL GENERAL HOLDINGS CORP.
CONSOLIDATED BALANCE SHEETS
(In Thousands, Except Shares and Par Value per Share)

Investments - NGHC

ASSETS

Fixed maturities, available-for-sale, at fair value (amortized cost $2,081,456 and $1,330,760)

$

2,063,051

$

1,374,087

December 31,

2015

2014

Equity securities, available-for-sale, at fair value (cost $63,303 and $52,272)

Short-term investments

Equity investment in unconsolidated subsidiaries

Other investments

Securities pledged (amortized cost $54,955 and $47,546)

Investments - Exchanges

Fixed maturities, available-for-sale, at fair value (amortized cost $244,069 and $222,121)

Equity securities, available-for-sale, at fair value (cost $1,501 and $2,752)

Short-term investments

Total investments

Cash and cash equivalents (Exchanges - $8,393 and $9,437)

Accrued investment income (Exchanges - $2,347 and $1,898)

Premiums and other receivables, net (Related parties $62,306 and $168,134) (Exchanges - $56,194 and 
$58,238)

Deferred acquisition costs (Exchanges - $23,803 and $4,485)

Reinsurance recoverable on unpaid losses (Related parties - $42,774 and $88,970) (Exchanges - $39,085 
and $23,583)

Prepaid reinsurance premiums (Exchanges - $61,730 and $26,924)

Income tax receivable (Exchanges - $300 and $0)

Notes receivable from related party

Due from affiliate (Exchanges - $12,060 and $0)

Premises and equipment, net (Exchanges - $332 and $0)

Intangible assets, net (Exchanges - $4,825 and $11,433)

Goodwill

Prepaid and other assets (Exchanges - $93 and $71)

57,216

1,528

234,948

13,031

55,394

238,969

1,574

1,999

45,802

50

155,900

4,764

49,456

222,739

2,817

10,490

2,667,710

1,866,105

282,277

20,402

758,633

160,531

833,176

128,343

300

125,057

41,536

42,931

348,898

112,414

41,184

132,615

14,451

647,443

125,999

911,798

102,761

—

125,000

5,129

30,583

248,837

70,764

43,231

Total assets

Liabilities:

LIABILITIES AND STOCKHOLDERS’ EQUITY

$

5,563,392

$

4,324,716

Unpaid loss and loss adjustment expense reserves (Exchanges - $132,392 and $111,848)

$

1,755,624

$

1,562,153

Unearned premiums (Exchanges - $146,186 and $119,998)

Unearned service contract and other revenue

Reinsurance payable (Related parties - $31,923 and $41,965) (Exchanges - $14,357 and $13,811)

Accounts payable and accrued expenses (Related parties - $51,755 and $68,096) (Exchanges - $19,845 
and $17,691)

Due to affiliate (Exchanges - $0 and $1,552)

Securities sold under agreements to repurchase, at contract value

Deferred tax liability (Exchanges - $32,724 and $38,402)

Income tax payable (Exchanges - $0 and $1,059)

Notes payable (Exchanges owed to related party - $45,476 and $48,374)

Other liabilities (Exchanges - $38,105 and $5,710)

Total liabilities

Commitments and contingencies (Note 18)

1,192,499

12,504

69,172

864,436

8,527

111,641

284,902

207,121

—

52,484

12,247

5,593

491,537

150,190

1,552

46,804

67,535

30,591

299,082

51,824

4,026,752

3,251,266

See accompanying notes to consolidated financial statements.
F-3

NATIONAL GENERAL HOLDINGS CORP.
CONSOLIDATED BALANCE SHEETS
(In Thousands, Except Shares and Par Value per Share)

Stockholders’ equity:

Common stock, $0.01 par value - authorized 150,000,000 shares, issued and outstanding 105,554,331 
shares - 2015; authorized 150,000,000 shares, issued and outstanding 93,427,382 shares - 2014

1,056

934

Preferred stock, $0.01 par value - authorized 10,000,000 shares, issued and outstanding 2,365,000 shares 
- 2015; authorized 10,000,000 shares, issued and outstanding 2,200,000 shares - 2014. Aggregate 
liquidation preference $220,000 - 2015, $55,000 - 2014

Additional paid-in capital

Accumulated other comprehensive income (loss):

Unrealized foreign currency translation adjustments

Unrealized gains (losses) on investments

Total accumulated other comprehensive income (loss)

Retained earnings

Total National General Holdings Corp. Stockholders' Equity

Non-controlling interest (Exchanges - $22,619 and $13,670)

Total stockholders’ equity

Total liabilities and stockholders' equity

220,000

900,114

55,000

690,736

(3,780)

(15,634)

(19,414)

412,044

1,513,800

22,840

(4,806)

24,998

20,192

292,832

1,059,694

13,756

1,536,640

1,073,450

$

5,563,392

$

4,324,716

See accompanying notes to consolidated financial statements.
F-4

NATONAL GENERAL HOLDINGS CORP.
CONSOLIDATED STATEMENTS OF INCOME
(In Thousands, Except Shares and Per Share Data)

Revenues:

Premium income:

Gross premium written

Ceded premiums (related parties - $1,578, $44,936 and $501,067 in 2015, 2014 
and 2013, respectively)

Net premium written

Change in unearned premium

Net earned premium

Ceding commission income 

Service and fee income

Net investment income

Net realized loss on investments

Other revenue (expense)

Total revenues

Expenses:

Loss and loss adjustment expense

Acquisition costs and other underwriting expenses

General and administrative expenses

Interest expense

Total expenses

Income before provision for income taxes and equity in earnings of 

unconsolidated subsidiaries

Provision for income taxes

Income before equity in earnings of unconsolidated subsidiaries

Equity in earnings of unconsolidated subsidiaries

Net income

Less: Net income attributable to non-controlling interest

Net income attributable to National General Holdings Corp. ("NGHC")

Dividends on preferred stock

Net income attributable to NGHC common stockholders

Earnings per common share:

Basic earnings per share

Diluted earnings per share

Dividends declared per common share

Weighted average common shares outstanding:

Basic

Diluted

Net realized gain (loss) on investments:

Other-than-temporary impairment loss

Portion of loss recognized in other comprehensive income

Net impairment losses recognized in earnings

Other net realized gain (loss) on investments

Net realized loss on investments

Years Ended December 31,

2015

2014

2013

$

2,589,748

$

2,135,107

$

1,338,755

(403,502)

2,186,246

(56,436)

2,129,810

43,790

273,548

75,340

(10,307)

(788)

(265,083)

1,870,024

(236,804)

1,633,220

12,430

168,571

52,426

(2,892)

(1,660)

2,511,393

1,862,095

1,381,641

1,053,065

405,930

530,347

28,885

315,089

348,762

17,736

2,346,803

1,734,652

164,590

18,956

145,634

10,643

156,277

(14,025)

142,252

(14,025)

128,227

1.31

1.27

0.09

$

$

$

$

$

127,443

23,876

103,567

1,180

104,747

(2,504)

102,243

(2,291)

99,952

1.09

1.07

0.05

$

$

$

$

$

(659,439)

679,316

8,750

688,066

87,100

127,541

30,808

(1,669)

16

931,862

462,124

134,887

280,552

2,042

879,605

52,257

11,140

41,117

1,274

42,391

(82)

42,309

(2,158)

40,151

0.62

0.59

0.01

98,241,904

100,723,936

91,499,122

93,515,417

65,017,579

71,801,613

(15,247) $

(2,244) $

(2,869)

—

(15,247)

4,940

—

(2,244)

(648)

(10,307) $

(2,892) $

—

(2,869)

1,200

(1,669)

$

$

$

$

$

$

$

See accompanying notes to consolidated financial statements.
F-5

NATIONAL GENERAL HOLDINGS CORP.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(In Thousands)

Net income

Other comprehensive income (loss), net of tax:

Foreign currency translation adjustment

Gross unrealized holding gain (loss) on securities, net of tax of ($27,621), $10,059 and
$(16,242) in 2015, 2014 and 2013, respectively

Reclassification adjustments for investment gain/loss included in net income:

Other-than-temporary impairment loss, net of tax of $5,336, $785 and $1,004 in 2015,
2014 and 2013, respectively

Other net realized (gain) loss on investments, net of tax of ($1,729), $(818) and
$1,554 in 2015, 2014 and 2013, respectively

Other comprehensive income (loss), net of tax

Comprehensive income

Less: Comprehensive loss (income) attributable to non-controlling interest

Years Ended December 31,

2015

2014

2013

$

156,277

$

104,747

$

42,391

1,026

(5,171)

365

(51,296)

18,681

(30,164)

9,911

1,459

1,865

(3,211)

(43,570)

112,707

(10,061)

(1,520)

13,449

118,196

(3,186)

2,885

(25,049)

17,342

(82)

Comprehensive income attributable to NGHC

$

102,646

$

115,010

$

17,260

See accompanying notes to consolidated financial statements.
F-6

NATIONAL GENERAL HOLDINGS CORP.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(In Thousands, Except Shares)
Years Ended December 31, 2015, 2014 and 2013

Common Stock

Preferred Stock

Shares

$

Shares

$

Additional 
Paid-in 
Capital

Retained 
Earnings

Accumulated
Other
Comprehensive
Income (Loss)

Non-
controlling 
Interest

Balance December 31, 2012

45,554,570

$ 455

53,054

$ 53,054

$ 158,015

$ 169,039

$

32,474

$

Net income

Foreign currency translation 
adjustment, net of tax

Change in unrealized loss on 
investments, net of tax

Preferred stock dividends

Common stock dividends

—

—

—

—

—

Conversion of preferred stock

12,295,430

Issuance of common stock

21,881,800

Capital contributions

Stock-based compensation

—

—

Balance December 31, 2013

79,731,800

Net income

Foreign currency translation 
adjustment, net of tax

Change in unrealized gain on 
investments, net of tax

Reciprocal Exchanges' equity 
on September 15, 2014, date 
of consolidation

Preferred stock dividends

Common stock dividends

—

—

—

—

—

—

—

—

—

—

—

123

219

—

—

797

—

—

—

—

—

—

Issuance of common stock

13,570,000

136

—

—

—

—

—

—

—

—

—

—

(53,054)

(53,054)

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

— 2,200,000

55,000

—

—

—

—

—

—

—

—

—

—

—

52,931

213,058

10,275

2,727

437,006

—

—

—

—

—

—

177,697

(1,836)

74,215

795

2,859

42,309

—

—

(12,202)

(1,594)

—

—

—

—

197,552

102,243

—

—

—

(2,291)

(4,672)

—

—

—

—

—

—

365

(25,414)

—

—

—

—

—

—

7,425

—

(5,171)

17,938

—

—

—

—

—

—

—

—

Total

$ 413,042

42,391

365

(25,414)

(12,202)

(1,594)

—

213,277

10,275

2,727

642,867

104,747

(5,171)

17,938

11,165

(2,291)

(4,672)

177,833

53,164

74,215

796

2,859

5

82

—

—

—

—

—

—

—

—

87

2,504

—

—

11,165

—

—

—

—

—

—

—

Issuance of preferred stock

Capital contributions

Exercises of stock options

Stock-based compensation

—

—

125,582

—

Balance December 31, 2014

93,427,382

Net income

Foreign currency translation 
adjustment, net of tax

Change in unrealized loss on 
investments, net of tax

Change in non-controlling 
interest

Preferred stock dividends

Common stock dividends

—

—

—

—

—

—

Issuance of common stock

11,500,000

Issuance of preferred stock

—

Common stock issued under 
employee stock plans and 
exercises of stock options

Stock-based compensation

626,949

—

—

1

—

934

—

—

—

—

—

—

115

—

7

—

2,200,000

55,000

690,736

—

—

—

—

—

—

—

—

—

—

—

—

—

—

165,000

165,000

—

—

—

—

—

—

210,527

(5,448)

—

—

—

—

(1,638)

5,937

292,832

142,252

20,192

13,756

1,073,450

—

14,025

156,277

—

—

—

(14,025)

(9,015)

—

—

—

—

1,026

—

1,026

(40,632)

(3,964)

(44,596)

—

—

—

—

—

—

—

(977)

—

—

—

—

—

—

(977)

(14,025)

(9,015)

210,642

159,552

(1,631)

5,937

Balance December 31, 2015

105,554,331

$1,056

2,365,000

$220,000

$ 900,114

$ 412,044

$

(19,414) $

22,840

$1,536,640

See accompanying notes to consolidated financial statements.
F-7

NATIONAL GENERAL HOLDINGS CORP.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In Thousands)

Cash flows from operating activities:

Net income

Reconciliation of net income to net cash provided by (used in) operating activities:

Years Ended December 31,

2015

2014

2013

$

156,277

$

104,747

$

42,391

Depreciation, amortization and goodwill impairment

Net amortization of premium on fixed maturities

Net amortization of discount on debt

Stock compensation expense

Equity in earnings of unconsolidated subsidiaries

Other net realized loss (gain) on investments

Other-than-temporary impairment loss

Realized loss (gain) on premise and equipment disposals

Bad debt expense

Foreign currency translation adjustment, net of tax

Changes in assets and liabilities:

Accrued investment income

Premiums and other receivables

Deferred acquisition costs, net

Reinsurance recoverable on unpaid losses

Prepaid reinsurance premiums

Prepaid expenses and other assets

Unpaid loss and loss adjustment expense reserves

Unearned premiums

Unearned service contract and other revenue

Reinsurance payable

Accounts payable

Income tax payable

Deferred tax liability

Other liabilities

Net cash provided by operating activities

Cash flows from investing activities:

Investment in unconsolidated subsidiaries

Purchases of other investments

Acquisition of consolidated subsidiaries, net of cash

Notes receivable from related party

Purchases of equity securities

Proceeds from sale of equity securities

Purchases of short term investments

Proceeds from sale of short-term investments

Purchases of premises and equipment

Proceeds from sale of premises and equipment

Purchases of fixed maturities

Proceeds from sale and maturity of fixed maturities

Net cash used in investing activities

49,628

5,008

(2,681)

5,937

(8,113)

(4,940)

15,247

—

23,810

278

(5,649)

45,340

(34,532)

79,343

(25,582)

27,177

23,004

79,731

(1,553)

(42,469)

(99,049)

(25,306)

(34,677)

89,835

316,064

(68,975)

(10,477)

162,569

43,905

2,596

3,774

2,859

(1,180)

648

2,244

(271)

29,133

(1,655)

(2,591)

(236,128)

(65,626)

78,578

13,095

(33,663)

133,531

212,577

1,208

21,536

3,870

—

2,727

(1,274)

(2,645)

2,869

96

22,484

365

(245)

(12,980)

122

40,619

3,617

963

(27,289)

(12,366)

3,147

(17,147)

(41,426)

148,456

30,116

(65,507)

5,032

388,731

(21,647)

(14,604)

(36,200)

(440)

(5,960)

(10,712)

(18,966)

10,503

(47,729)

(2,193)

(18,555)

—

—

(125,000)

(11,824)

(45,970)

(4,808)

3,951

(84,939)

91,952

(22,669)

—

2,829

—

—

(15,307)

1,046

—

(57,068)

131,197

(10,873)

—

(1,310,560)

(746,338)

(439,673)

530,325

344,707

296,391

(720,647)

(656,484)

(153,311)

See accompanying notes to consolidated financial statements.
F-8

NATIONAL GENERAL HOLDINGS CORP.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In Thousands)

Cash flows from financing activities:

Securities sold under agreements to repurchase, net

Securities sold but not yet purchased, net

Notes payable repayments

Proceeds from notes payable

Issuance of common stock, net (fees $7,858 - 2015, $12,146 - 2014 and $1,093 - 2013)

Issuance of preferred stock, net (fees $5,448- 2015, $1,836 - 2014 and $0 - 2013)

Exercises of stock options

Dividends paid to preferred shareholders

Dividends paid to common shareholders

Net cash provided by financing activities

Effect of exchange rate changes on cash and cash equivalents

Net increase in cash and cash equivalents

Cash and cash equivalents, beginning of the year

Cash and cash equivalents, end of the year

Supplemental disclosures of cash flow information:

Cash paid for income taxes

Cash paid for interest

Non-cash capital contributions

Unsettled investment security purchases

Accrued preferred stock dividends

Accrued common stock dividends

5,680

—

(631)

195,400

210,642

159,552

2,595

(10,931)

(7,719)

554,588

(343)

149,662

132,615

282,277

77,000

21,222

—

16,670

4,125

3,167

$

$

(62,825)

—

(84,427)

245,077

177,833

53,164

796

(1,260)

(3,600)

324,758

1,787

58,792

73,823

132,615

54,031

17,144

74,215

—

1,031

1,870

$

$

22,885

(56,700)

(58,435)

69,463

213,277

—

—

(12,202)

(1,594)

176,694

—

33,886

39,937

73,823

24,500

1,256

10,275

—

—

797

$

$

See accompanying notes to consolidated financial statements.
F-9

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

1. Organization 

National General Holdings Corp. (the “Company” or “NGHC”) is an insurance holding company formed under the laws of 
the state of Delaware. The Company provides, through its wholly-owned subsidiaries, a variety of insurance products, including 
personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other 
niche insurance products. The insurance is sold through a network of independent agents, relationships with affinity partners, and 
direct-response marketing programs. The Company is licensed to operate throughout the fifty states and the District of Columbia 
as well as the European Union.

2. Significant Accounting Policies

Basis of Reporting

The consolidated financial statements of the Company have been prepared in conformity with accounting principles generally 
accepted in the United States of America (“GAAP”). The consolidated financial statements include the accounts of the Company 
and its wholly-owned subsidiaries. All significant intercompany transactions and accounts have been eliminated in the consolidated 
financial statements. The consolidated financial statements as of December 31, 2015 and 2014 and for the years ended December 
31, 2015 and 2014 also include the accounts and operations of Adirondack Insurance Exchange, a New York reciprocal insurer, 
and New Jersey Skylands Insurance Association, a New Jersey reciprocal insurer (together with their subsidiaries, the "Reciprocal 
Exchanges" or "Exchanges"), following the Company's acquisition on September 15, 2014 of two management companies that 
are the attorneys-in-fact for the Reciprocal Exchanges. The Company does not own the Reciprocal Exchanges but manages their 
business  operations  through  its  wholly-owned  management  companies.  The  results  of  the  Reciprocal  Exchanges  and  the 
management companies are included in the Company's Property and Casualty segment.

Use of Estimates and Assumptions

The preparation of financial statements in accordance with GAAP requires management to make estimates and assumptions 
that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial 
statements and the reported amounts of revenues and expenses during the reporting period. The Company’s principal estimates 
include unpaid losses and loss adjustment expense reserves; deferred acquisition costs; reinsurance recoverables, including the 
provision for uncollectible premiums; recording of impairment losses for other-than-temporary declines in fair value; determining 
the fair value of investments; determining the fair value of share-based awards for stock compensation; the valuation of intangibles 
and the determination of goodwill; and income taxes. In developing the estimates and assumptions, management uses all available 
evidence. Because of uncertainties associated with estimating the amounts, timing and likelihood of possible outcomes, actual 
results could differ from estimates.

Premiums and Other Receivables

The Company recognizes earned premiums on a pro rata basis over the terms of the policies, generally periods of six or 
twelve months. Unearned premiums represent the portion of premiums written applicable to the unexpired terms of the policies. 
Net premium receivables represent premiums written and not yet collected, net of an allowance for uncollectible premiums. The 
Company regularly evaluates premiums and other receivables and adjusts its allowance for uncollectible amounts as appropriate. 
Receivables specifically identified as uncollectible are charged to expense in the year the determination is made.

Cash and Cash Equivalents

The Company considers all highly liquid investment securities with original maturities of 90 days or less to be cash equivalents. 
Certain securities with original maturities of 90 days or less that are held as a portion of longer-term investment portfolios are 
classified as short-term investments. The Company maintains cash balances at Federal Deposit Insurance Corporation (“FDIC”) 
insured institutions. FDIC insures accounts up to $250 at these institutions. Management monitors balances in excess of insured 
limits and believes that these balances do not represent a significant credit risk to the Company.

F-10

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Deferred Acquisition Costs

Deferred acquisition costs include commissions, premium taxes, payments to affinity partners, promotional fees, and other 
direct sales costs that vary with and are directly related to successful contract acquisition of insurance policies. These costs are 
deferred and amortized to the extent recoverable, over the policy period in which the related premiums are earned. The Company 
considers anticipated investment income in determining the recoverability of these costs. Management believes that these costs 
are recoverable in the near term.

Ceding Commission Revenue

Commissions on reinsurance premiums ceded are earned in a manner consistent with the recognition of the direct acquisition 
costs of underlying insurance policies, generally on a pro rata basis over the terms of the policies reinsured. Certain reinsurance 
agreements contain provisions whereby the ceding commission rates vary based on the loss experience under the agreements. The 
Company records ceding commission revenue based on its current estimate of subject losses. The Company records adjustments 
to the ceding commission revenue in the period that changes in the estimated losses are determined.

Loss and Loss Adjustment Expenses

Loss and loss adjustment expenses (“LAE”) represent the estimated ultimate net costs of all reported and unreported losses 
incurred through the period end. The reserves for unpaid losses and LAE represent the accumulation of estimates for both reported 
losses and those incurred but not reported relating to direct insurance and assumed reinsurance agreements. Estimates for salvage 
and subrogation recoverables are recognized at the time losses are incurred and netted against the provision for losses. Reserves 
are established for each business at the lowest meaningful level of homogeneous data. Insurance liabilities are based on estimates, 
and  the  ultimate  liability  may  vary  from  such  estimates. These  estimates  are  regularly  reviewed  and  adjustments,  which  can 
potentially be significant, are included in the period in which they are deemed necessary.

Business Combinations

The Company accounts for business combinations under the acquisition method of accounting, which requires the Company 
to record assets acquired, liabilities assumed and any non-controlling interest in the acquiree at their respective fair values as of 
the acquisition date. The Company accounts for the insurance and reinsurance contracts under the acquisition method as new 
contracts, which requires the Company to record assets and liabilities at fair value. The Company adjusts the fair value loss and 
LAE reserves by recording the acquired loss reserves based on the Company’s existing accounting policies and then discounting 
them based on expected reserve payout patterns using a current risk-free rate of interest. This risk free interest rate is then adjusted 
based on different cash flow scenarios that use different payout and ultimate reserve assumptions deemed to be reasonably possible 
based upon the inherent uncertainties present in determining the amount and timing of payment of such reserves. The difference 
between the acquired loss and LAE reserves and the Company’s best estimate of the fair value of such reserves at the acquisition 
date is recorded as either an intangible asset or another liability, as applicable and is amortized proportionately to the reduction in 
the related loss reserves (i.e., over the estimated payout period of the acquired loss and LAE reserves). The Company assigns fair 
values to intangible assets acquired based on valuation techniques including the income and market approaches. The Company 
records contingent consideration at fair value based on the terms of the purchase agreement with subsequent changes in fair value 
recorded through earnings. The determination of fair value may require management to make significant estimates and assumptions. 
The purchase price is the fair value of the total consideration conveyed to the seller and the Company records the excess of the 
purchase price over the fair value of the acquired net assets, where applicable, as goodwill. The Company expenses costs associated 
with the acquisition of a business in the period incurred.

Goodwill and Intangible Assets

The  Company  accounts  for  goodwill  and  intangible  assets  in  accordance  with  Financial Accounting  Standards  Board 
(“FASB”), Accounting Standards of Codification (“ASC”) 350, “Intangibles - Goodwill and Other.” A purchase price paid that is 
in excess of net assets (“goodwill”) arising from a business combination is recorded as an asset and is not amortized. Intangible 
assets with a finite life are amortized over the estimated useful life of the asset. Intangible assets with an indefinite useful life are 
not  amortized.  Goodwill  and  intangible assets  are  tested for  impairment on  an  annual  basis  or  more  frequently  if  changes  in 
circumstances indicate that the carrying amount may not be recoverable. If the goodwill or intangible asset is impaired, it is written 
down to its realizable value with a corresponding expense reflected in the consolidated statement of income.

F-11

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Equalization Reserves

The Company owns several Luxembourg-domiciled reinsurance entities. In connection with these entities, the Company 
acquires cash and statutory equalization reserves of the reinsurance companies. An equalization reserve is a catastrophe reserve 
established  in  excess  of  required  reserves  as  required  by  the  laws  of  Luxembourg. The  equalization  reserves  were  originally 
established by the seller of the reinsurance entities, and under Luxembourg law allowed the reinsurance company to reduce its 
income tax paid. Equalization reserves are required to be established for Luxembourg statutory and tax purposes, but are not 
recognized under U.S. GAAP. The Company establishes a deferred tax liability equal to approximately 30% of the unutilized 
statutory equalization reserves. The deferred tax liability is adjusted each reporting period based primarily on amounts ceded to 
the Luxembourg reinsurer under the intercompany reinsurance agreement.

Investments

The Company accounts for its investments in accordance with ASC 320, “Investments - Debt and Equity Securities”, which 
requires that fixed maturities and equity securities that have readily determined fair values be segregated into categories based 
upon the Company’s intention for those securities. The Company has classified its investments as available-for-sale. The Company 
may sell its available-for-sale securities in response to changes in interest rates, risk/reward characteristics, liquidity needs or other 
factors. Available-for-sale securities are reported at their estimated fair values based on a recognized pricing service, with unrealized 
gains and losses, net of tax effects, reported as a separate component of other comprehensive income in the consolidated statement 
of comprehensive income.

Purchases and sales of investments are recorded on a trade date basis. Realized gains and losses are determined based on the 
specific  identification  method.  Net  investment  income  is  recognized  when  earned  and  includes  interest  and  dividend  income 
together with amortization of market premiums and discounts using the effective yield method and is net of investment management 
fees and other expenses. For mortgage-backed securities and any other holdings for which there is a prepayment risk, prepayment 
assumptions are evaluated and revised as necessary. Any adjustments required due to the change in effective yields and maturities 
are recognized on a prospective basis through yield adjustments.

The Company uses a set of quantitative and qualitative criteria to evaluate the necessity of recording impairment losses for 

other-than-temporary declines in fair value. These criteria include:

• 

• 

• 

• 

• 

• 

• 

the current fair value compared to amortized cost;

the length of time the security’s fair value has been below its amortized cost;

specific credit issues related to the issuer such as changes in credit rating or non-payment of scheduled interest payments;

whether management intends to sell the security and, if not, whether it is more likely than not that the Company will be 
required to sell the security before recovery of its amortized cost basis;

the financial condition and near-term prospects of the issuer of the security, including any specific events that may affect its 
operations or earnings;
the occurrence of a discrete credit event resulting in the issuer defaulting on a material outstanding obligation or the issuer 
seeking protection under bankruptcy laws; and

other items, including management, media exposure, sponsors, marketing and advertising agreements, debt restructurings, 
regulatory changes, acquisitions and dispositions, pending litigation, distribution agreements and general industry trends.

Impairment of investment securities results in a charge to operations when a market decline below cost is deemed to be other-
than-temporary. The Company immediately writes down investments that it considers to be impaired based on the above criteria 
collectively. For the years ended December 31, 2015, 2014 and 2013, the Company recorded an other-than-temporary impairment 
charge of $15,247, $2,244, and $2,869, respectively.

In the event of the decline in fair value of a debt security, a holder of that security that does not intend to sell the debt security 
and for whom it is more likely than not that such holder will be required to sell the debt security before recovery of its amortized 
cost basis is required to separate the decline in fair value into (a) the amount representing the credit loss and (b) the amount related 
to other factors. The amount of total decline in fair value related to the credit loss shall be recognized in earnings as an other-than-
temporary impairment (“OTTI”) with the amount related to other factors recognized in accumulated other comprehensive income 

F-12

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

or loss, net of tax. OTTI credit losses result in a permanent reduction of the cost basis of the underlying investment. The determination 
of OTTI is a subjective process, and different judgments and assumptions could affect the timing of the loss realization.

The following are the types of investments the Company has:

(i) 

(ii) 

Short-term investments - Short-term investments are carried at amortized cost, which approximates fair value, and includes 
investments with maturities between 91 days and less than one year at the date of acquisition. Short-term investments consist 
primarily of money market investments and securities purchased under agreements to resell (reverse purchase agreements).
Fixed maturities and equity securities - Fixed maturities and equity securities (common stock, mutual funds, non-redeemable 
preferred stock) are classified as available-for-sale and carried at fair value. Unrealized gains or losses on available-for-
sale securities are reported as a component of accumulated other comprehensive income.

(iii)  Mortgage and asset-backed securities - For mortgage and asset-backed securities, the Company recognizes income using 
the retrospective adjustment method based on prepayments and the estimated economic lives of the securities. The effective 
yield reflects actual payments to date plus anticipated future payments. These investments are recorded as fixed maturities 
on the consolidated balance sheets.

(iv)  Limited partnerships - The Company uses the equity method of accounting for investments in limited partnerships in which 
its ownership interest enables the Company to influence the operating or financial decisions of the investee company, but 
the Company’s interest in the limited partnership does not require consolidation. The Company’s proportionate share of 
equity in net income of these limited partnerships is reported in net investment income, or equity in earnings of unconsolidated 
subsidiaries, as applicable.

(v) 

(vi) 

Securities sold under agreements to repurchase (repurchase agreements), at contract value are accounted for as collateralized 
borrowing and lending transactions and are recorded at their contracted repurchase amounts, plus accrued interest. The 
Company minimizes the credit risk that counterparties might be unable to fulfill their contractual obligations by monitoring 
exposure and collateral value and generally requiring additional collateral to be deposited with the Company when necessary. 
Under repurchase agreements, the Company borrows cash from a counterparty at an agreed-upon interest rate for an agreed-
upon time frame and the Company transfers either corporate debt securities or U.S. government and government agency 
securities  (pledged  collateral).  For  securities  repurchase  agreements,  the  cash  received  is  typically  invested  in  cash 
equivalents, short-term investments or fixed maturities, with the offsetting obligation to repay the loan included as a liability 
in the consolidated balance sheets. At the end of the agreement, the counterparty returns the collateral to the Company, and 
the Company, in turn, repays a loan amount along with the agreed-upon interest.

Securities purchased under agreements to resell (reverse repurchase agreements) at contract value are generally treated as 
collateralized  receivables. The  Company  reports  receivables  arising  from  reverse  repurchase  agreements  in  short-term 
investments in the consolidated balance sheets. These reverse repurchase agreements are recorded at the contracted resale 
amounts plus accrued interest. The Company’s policy is to take possession of the securities purchased under agreements 
to resell. The Company minimizes the risk that counterparties to transactions might be unable to fulfill their contractual 
obligations by monitoring the counterparty credit exposure and collateral value and generally requiring additional collateral 
to be deposited with the Company when necessary.

Repurchase  and  reverse  repurchase  agreements  are  used  to  earn  spread  income,  borrow  funds,  or  to  facilitate  trading 
activities. Securities repurchase and resale agreements are generally short-term, and therefore, the carrying amounts of 
these instruments approximate fair value.

(vii)  Securities sold but not yet purchased - Securities sold but not yet purchased are accounted for as liabilities and are recorded 
at  prevailing  market  prices. These  transactions  result  in  off-balance  sheet  risk  because  the  ultimate  cost  to  deliver  the 
securities sold is uncertain.

Fair Value of Financial Instruments

The Company’s estimates of fair value for financial assets and financial liabilities are based on the framework established 
in ASC 820, “Fair Value Measurements and Disclosures”. The framework is based on the inputs used in valuation and gives the 
highest priority to quoted prices in active markets and requires that observable inputs be used in the valuations when available. 
The disclosure of fair value estimates in the ASC 820 hierarchy is based on whether the significant inputs into the valuation are 
observable. In determining the level of the hierarchy in which the estimate is disclosed, the highest priority is given to unadjusted 
quoted  prices  in  active  markets  and  the  lowest  priority  to  unobservable  inputs  that  reflect  the  Company’s  significant  market 
assumptions. Additionally, valuation of fixed-maturity investments is more subjective when markets are less liquid due to lack of 

F-13

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

market-based inputs, which may increase the potential that the estimated fair value of an investment is not reflective of the price 
at which an actual transaction could occur. Fair values of other financial instruments approximate their carrying values.

ASC 820 defines fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly 
transaction  between  market  participants  at  the  measurement  date. ASC  820  clarifies  that  fair  value  should  be  based  on  the 
assumptions market participants would use when pricing an asset or liability and establishes a fair value hierarchy that prioritizes 
the  information  used  to  develop  those  assumptions.  Additionally,  ASC  820  requires  an  entity  to  consider  all  aspects  of 
nonperformance risk, including the entity’s own credit standing, when measuring the fair value of a liability.

ASC  820  establishes  a  three-level  hierarchy  to  be  used  when  measuring  and  disclosing  fair  value.  An  instrument’s 
categorization within the fair value hierarchy is based on the lowest level of significant input to its valuation. Following is a 
description of the three hierarchy levels:

Level 1 - Inputs are quoted prices in active markets for identical assets or liabilities as of the measurement date. Additionally, 

the entity must have the ability to access the active market and the quoted prices cannot be adjusted by the entity.

Level 2 - Inputs are other than quoted prices included within Level 1 that are observable for the asset or liability, either 
directly or indirectly. Level 2 inputs include quoted prices in active markets for similar assets or liabilities; quoted prices in inactive 
markets for identical or similar assets or liabilities; or inputs that are observable or can be corroborated by observable market data 
by correlation or other means for substantially the full term of the assets or liabilities.

Level 3 - Unobservable inputs are supported by little or no market activity. The unobservable inputs represent management’s 
best assumptions of how market participants would price the assets or liabilities. Generally, Level 3 assets and liabilities are valued 
using pricing models, discounted cash flow methodologies, or similar techniques that require significant judgment or estimation.

Investments in Unconsolidated Subsidiaries

The Company uses the equity method of accounting for investments in subsidiaries in which its ownership interest enables 
the  Company  to  influence  operating  or  financial  decisions  of  the  subsidiary,  but  the  Company’s  interest  does  not  require 
consolidation. In applying the equity method, the Company records its investment at cost, and subsequently increases or decreases 
the carrying amount of the investment by its proportionate share of the net earnings or losses and other comprehensive income of 
the investee. Any dividends or distributions received are recorded as a decrease in  the carrying value of the investment. The 
Company’s proportionate share of net income is reported in the consolidated statement of income.

Stock Compensation Expense

The  Company  recognizes  compensation  expense  for  its  share-based  awards  over  the  estimated  vesting  period  based  on 
estimated grant date fair value. Share-based payments include stock option grants and restricted stock units ("RSU") under the 
Company’s 2010 and 2013 Equity Incentive Plans.

Advertising Costs

The Company expenses the cost of advertising as incurred. Advertising expense is included as a component of General and 
administrative  expense  in  the  Company's  consolidated  statements  of  income. Advertising  expense  was  $38,263,  $31,198  and 
$31,596 for the years ended December 31, 2015, 2014 and 2013, respectively.

Earnings Per Share

Basic earnings per share are computed based on the weighted-average number of common shares outstanding. Dilutive 
earnings per share are computed using the weighted-average number of common shares outstanding during the period adjusted 
for the dilutive impact of share options, RSUs and convertible preferred stock using the treasury stock method.

Impairment of Long-lived Assets

The carrying value of long-lived assets is evaluated for impairment whenever events or changes in circumstances indicate 
that the carrying value of an asset may not be recoverable from the estimated undiscounted future cash flows expected to result 
from its use and eventual disposition. Recoverability of assets to be held and used is measured by a comparison of the carrying 

F-14

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

amount of an asset to future net undiscounted cash flows expected to be generated by the asset. If such assets are considered to be 
impaired, the impairment is measured as the amount by which the carrying amount of the assets exceeds the fair value as estimated 
by discounted cash flows. No impairment was recognized in the years ended December 31, 2015, 2014 and 2013.

Income Taxes

The Company joins its subsidiaries in the filing of a consolidated Federal income tax return and is party to Federal income 
tax allocation agreements. Under the tax allocation agreements, the Company pays to or receives from its subsidiaries the amount, 
if any, by which the group’s Federal income tax liability was affected by virtue of inclusion of the subsidiary in the consolidated 
Federal return. The Reciprocal Exchanges are not party to federal income tax allocation agreements but file separate tax returns 
annually.

Deferred income taxes reflect the impact of temporary differences between the amounts of assets and liabilities for financial 
reporting purposes and such amounts as measured by tax laws and regulations. The deferred tax asset and liability primarily consists 
of book versus tax differences for earned premiums, loss and LAE reserve discounting, deferred acquisition costs, earned but 
unbilled premiums, and unrealized holding gains and losses on fixed maturities. Changes in deferred income tax assets and liabilities 
that are associated with components of other comprehensive income, primarily unrealized investment gains and losses, are recorded 
directly to other comprehensive income. Otherwise, changes in deferred income tax assets and liabilities are included as a component 
of income tax expense.

In  assessing  the  recoverability  of  deferred  tax  assets,  management  considers  whether  it  is  more  likely  than  not  that  the 
Company will generate future taxable income during the periods in which those temporary differences become deductible. The 
Company considers the scheduled reversal of deferred tax liabilities, tax planning strategies and projected future taxable income 
in making this assessment. If necessary, the Company establishes a valuation allowance to reduce the deferred tax assets to the 
amounts more likely than not to be realized.

The Company recognizes tax benefits only for tax positions that are more likely than not to be sustained upon examination 
by taxing authorities. The Company’s policy is to prospectively classify accrued interest and penalties related to any unrecognized 
tax benefits in its income tax provision. The Company files its tax returns as prescribed by the tax laws of the jurisdictions in which 
it operates.

Reinsurance

The Company cedes insurance risk under various reinsurance agreements. The Company seeks to reduce the loss that may 
arise from catastrophes or other events that cause unfavorable underwriting results by reinsuring certain levels of risk with other 
insurance enterprises. The Company remains liable with respect to any insurance ceded if the assuming companies are unable to 
meet their obligations under these reinsurance agreements.

Reinsurance premiums, losses and LAE ceded to other companies are accounted for on a basis consistent with those used in 
accounting for the original policies issued and the terms of the reinsurance contracts. Earned premiums and losses and LAE incurred 
ceded to other companies have been recorded as a reduction of premium revenue and losses and LAE. Commissions allowed by 
reinsurers on business ceded have been recorded as ceding commission revenue. Reinsurance recoverables are reported based on 
the portion of reserves and paid losses and LAE that are ceded to other companies. Assessing whether or not a reinsurance contract 
meets the condition for risk transfer requires judgment. The determination of risk transfer is critical to reporting premiums and 
losses, and is based, in part, on the use of actuarial and pricing models and assumptions. If the Company determines that a reinsurance 
contract does not transfer sufficient risk, it accounts for the contract under deposit accounting.

F-15

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Premises and Equipment

Premises and equipment are recorded at cost. Maintenance and repairs are charged to operations as incurred. Depreciation 

is computed on a straight-line basis over the estimated useful lives of the assets, as follows:

Buildings and improvements
Leasehold improvements
Hardware and software
Furniture and equipment

30 years
Remaining lease term
3 to 5 years
3 to 10 years

The Company capitalizes costs of computer software developed or obtained for internal use that is specifically identifiable, 

has determinable lives and relates to future use.

Assessments

Insurance-related assessments are accrued in the period in which they have been incurred. A typical obligating event would 
be the issuance of an insurance policy or the occurrence of a claim. The Company is subject to a variety of assessments, such as 
assessments by state guaranty funds used by state insurance regulators to cover losses of policyholders of insolvent insurance 
companies and for the operating expenses of such agencies. The Company uses estimated assessment rates in determining the 
appropriate assessment expense and accrual. The Company uses estimates derived from state regulators and/or National Association 
of Insurance Commissioners (“NAIC”) Tax and Assessments Guidelines. Assessment expense for the years ended December 31, 
2015, 2014 and 2013 was $11,631, $6,267 and $6,866, respectively.

Non-controlling Interest and Variable Interest Entities

The ownership interest in consolidated subsidiaries of non-controlling interests is reflected as non-controlling interest. The 
Company’s  consolidation  principles  also  consolidates  entities  in  which  the  Company  is  deemed  a  primary  beneficiary.  Non-
controlling interest income or loss represents such non-controlling interests in the earnings of that entity. The Company consolidates 
the Reciprocal Exchanges as it has determined that these are variable interest entities and that the Company is the primary beneficiary 
(see Note 3, "Reciprocal Exchanges"). All significant transactions and account balances between the Company and its subsidiaries 
are eliminated during consolidation.

Concentration of Credit Risk

Financial  instruments  that  potentially  subject  the  Company  to  concentration  of  credit  risk  are  primarily  cash  and  cash 
equivalents, investments and premiums and other receivables. Investments are diversified through many industries and geographic 
regions through the use of an investment manager who employs different investment strategies. The Company limits the amount 
of credit exposure with any one financial institution and believes that no significant concentration of credit risk exists with respect 
to cash and investments. At December 31, 2015 and 2014, the outstanding premiums and other receivables balance was generally 
diversified due to the Company’s diversified customer base. To reduce credit risk, the Company performs ongoing evaluations for 
uncollectible amounts. The Company also has receivables from its reinsurers. Failure of reinsurers to honor their obligations could 
result in losses to the Company. The Company periodically evaluates the financial condition of its reinsurers to minimize its 
exposure to significant losses from reinsurer insolvencies. It is the policy of management to review all outstanding receivables at 
period end as well as the bad debt write-offs experienced in the past and establish an allowance for uncollectible accounts, if 
deemed necessary.

Reclassifications

Certain accounts in the prior years’ consolidated financial statements have been reclassified for comparative purposes to 
conform  to  the  current  year’s  presentation.  The  Company  adopted  ASU  2015-03  on  April  1,  2015  which  resulted  in  the 
reclassification of $4,923 of debt issuance costs from Prepaid and other assets to Notes payable in the Company's Consolidated 
Balance Sheet as of December 31, 2014 (see Note 15, "Debt"). In addition, balances of $110,348 were reclassified from Accounts 
payable and accrued expenses to Premiums and other receivables, net with the right of offset in the Company's Consolidated 
Balance Sheet as of December 31, 2014. This did not have any impact on the net income of the Company.

F-16

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Foreign Currency Transactions

The functional currency of the Company and many of its subsidiaries is the U.S. dollar. For these companies, the Company 
translates monetary assets and liabilities denominated in foreign currencies at year-end exchange rates, with the resulting foreign 
exchange gains and losses recognized in the consolidated statements of income. Revenues and expenses in foreign currencies are 
converted at average exchange rates during the year. Monetary assets and liabilities include investments, cash and cash equivalents, 
reinsurance balances receivable, reserve for loss and loss adjustment expenses and accrued expenses and other liabilities. Accounts 
that are classified as non-monetary, such as deferred commission and other acquisition expenses and unearned premiums, are not 
revalued.

Service and Fee Income

The Company currently generates policy service and fee income from installment fees, late payment fees, and other finance 
and processing fees related to policy cancellation, policy reinstatement and non-sufficient funds check returns. These fees are 
generally designed to offset expenses incurred in the administration of the Company’s insurance business, and are generated as 
follows. Installment fees are charged to permit a policyholder to pay premiums in installments rather than in a lump sum. Late 
payment fees are charged when premiums are remitted after the due date and any applicable grace periods. Policy cancellation 
fees are charged to policyholders when a policy is terminated by the policyholder prior to the expiration of the policy’s term or 
renewal term, as applicable. Reinstatement fees are charged to reinstate a policy that has lapsed, generally as a result of non-
payment of premiums. Non-sufficient fund fees are charged when the customer’s payment is returned by the financial institution.

All fee income is recognized as follows. An installment fee is recognized at the time each policy installment bill is due. A 
late payment fee is recognized when the customer’s payment is not received after the listed due date and any applicable grace 
period. A policy cancellation fee is recognized at the time the customer’s policy is cancelled. A policy reinstatement fee is recognized 
when the customer’s policy is reinstated. A non-sufficient fund fee is recognized when the customer’s payment is returned by the 
financial institution. The amounts charged are primarily intended to compensate the Company for the administrative costs associated 
with processing and administering policies that generate insurance premium; however, the amounts of fees charged are not dependent 
on the amount or period of insurance coverage provided and do not entail any obligation to return any portion of those funds. The 
direct and indirect costs associated with generating fee income are not separately tracked. The Company estimates an allowance 
for doubtful accounts based on a percentage of fee income.

The Company also collects service fees in the form of commission and general agent fees by selling policies issued by third-
party insurance companies. The Company does not bear insurance underwriting risk with respect to these policies. Commission 
income and general agent fees are recognized, net of an allowance for estimated policy cancellations, at the date the customer is 
initially  billed  or  as  of  the  effective  date  of  the  insurance  policy,  whichever  is  later. The  allowance  for  estimated  third-party 
cancellations is periodically evaluated and adjusted as necessary.

Management fees earned by the management companies for services provided to the Reciprocal Exchanges are eliminated 

in consolidation.

The following table summarizes service and fee income by category:

F-17

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Year Ended December 31,
Installment fees

Commission revenue
General agent fees

Late payment fees
Group health administrative fees

Finance and processing fees
Lender service fees

Other
Total

Recent Accounting Literature

2015

2014

2013

$

32,404

$

30,323

$

58,807
76,855

12,210
29,622

52,865
4,364

52,597
45,637

11,658
4,358

13,569
—

30,666

43,716
21,526

11,240
3,321

11,727
—

6,421
273,548

$

10,429
168,571

$

5,345
127,541

$

In April 2014, the FASB issued Accounting Standards Update ("ASU") 2014-08, "Reporting Discontinued Operations and 
Disclosures of Disposals of Components of an Entity", to reduce diversity in practice for reporting discontinued operations. Under 
the previous guidance, any component of an entity that was a reportable segment, an operating segment, a reporting unit, a subsidiary, 
or an asset group was eligible for discontinued operations presentation. The revised guidance only allows disposals of components 
of an entity that represent a strategic shift (e.g., disposal of a major geographical area, a major line of business, a major equity 
method investment, or other major parts of an entity) and that have a major effect on a reporting entity’s operations and financial 
results to be reported as discontinued operations. The revised guidance also requires expanded disclosure in the financial statements 
for discontinued operations as well as for disposals of significant components of an entity that do not qualify for discontinued 
operations presentation. The updated guidance is effective prospectively for fiscal years beginning after December 15, 2014, and 
interim periods within those years. The Company adopted ASU 2014-08 on January 1, 2015 and the implementation of the standard 
did not have an impact on the Company’s results of operations, financial position or liquidity.

In June 2014, the FASB issued ASU No. 2014-11, "Transfers and Servicing (Topic 860): Repurchase-to-Maturity Transactions, 
Repurchase Financings, and Disclosures." The new guidance aligns the accounting for repurchase-to-maturity transactions and 
repurchase agreements executed as a repurchase financing with the accounting for other typical repurchase agreements. Going 
forward,  these  transactions  would  all  be  accounted  for  as  secured  borrowings.  The  guidance  eliminates  sale  accounting  for 
repurchase-to-maturity transactions and supersedes the guidance under which a transfer of a financial asset and a contemporaneous 
repurchase financing could be accounted for on a combined basis as a forward agreement, which has resulted in outcomes referred 
to as off-balance-sheet accounting. ASU No. 2014-11 requires new disclosures for certain transactions comprised of (1) a transfer 
of a financial asset accounted for as a sale and (2) an agreement with the same transferee entered into in contemplation of the initial 
transfer that results in the transferor retaining substantially all of the exposure to the economic return on the transferred financial 
asset throughout the term of the transaction. Such disclosures include: (a) the carrying amount of assets derecognized (sold) as of 
the date of derecognition; (b) the amount of gross proceeds received by the transferor at the time of derecognition for the assets 
derecognized; (c) the information about the transferor’s ongoing exposure to the economic return on the transferred financial assets; 
and (d) the amounts that are reported in the statement of financial position arising from the transaction, such as those represented 
by derivative contracts. ASU No. 2014-11 also requires expanded disclosures about the nature of collateral pledged in repurchase 
agreements and similar transactions accounted for as secured borrowings. Such disclosures include: (i) a disaggregation of the 
gross obligation by the class of collateral pledged; (ii) the remaining contractual time to maturity of the agreements; and (iii) a 
discussion of the potential risks associated with the agreements and the related collateral pledged including obligations arising 
from a decline in the fair value of the collateral pledged and how those risks are managed. For public entities, the disclosure for 
repurchase  agreements,  securities  lending  transactions,  and  repurchase-to-maturity  transactions  accounted  for  as  secured 
borrowings is required to be presented for all annual periods beginning after December 15, 2014, and for interim periods beginning 
after March 15, 2015. All other amendments in this Update are effective for public entities for the first interim or annual period 
beginning after December 15, 2014. The disclosure requirements are not required to be presented for comparative periods before 
the effective date. The Company adopted ASU 2014-11 on April 1, 2015 and the effects of adoption were limited to the expanded 
disclosure requirements about the nature of collateral pledged in the Company's repurchase agreements which are accounted for 
as secured borrowings. The implementation of the standard did not have an impact on the Company’s results of operations, financial 
position or liquidity.

F-18

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

In  April  2015,  the  FASB  issued  ASU  2015-03,  "Interest—Imputation  of  Interest  (Subtopic  835-30):  Simplifying  the 
Presentation of Debt Issuance Costs”, as part of its initiative to reduce complexity in accounting standards. ASU 2015-03 amends 
the current practice where debt issuance costs were recognized as separate assets (i.e., deferred charges) on the balance sheet and 
were not deducted from the carrying value of the debt liability. ASU 2015-03 amends the current practice and requires that debt 
issuance costs related to a recognized debt liability be presented in the balance sheet as a direct deduction from the carrying amount 
of that debt liability, consistent with debt discounts. The recognition and measurement guidance for debt issuance costs are not 
affected by the amendments in ASU 2015-03. The amendments in ASU 2015-03 are effective for public business entities for 
financial statements issued for fiscal years beginning after December 15, 2015, and interim periods within those fiscal years. Early 
adoption of the amendments in ASU 2015-03 is permitted for financial statements that have not been previously issued. An entity 
should apply the new guidance on a retrospective basis, wherein the balance sheet of each individual period presented should be 
adjusted to reflect the period-specific effects of applying the new guidance. The Company adopted ASU 2015-03 on April 1, 2015 
which  resulted  in  the  reclassification  of  $4,923  of  debt  issuance  costs  from  Prepaid  and  other  assets  to  Notes  payable  in  the 
Company's Consolidated Balance Sheet as of December 31, 2014 (see Note 15, "Debt").

Recently Issued Accounting Standards Update - Not Yet Adopted

In May 2014, the FASB issued guidance on recognizing revenue in contracts with customers. The objective of the new 
guidance as issued by the FASB in ASU 2014-09, “Revenue from Contracts with Customers”, is to remove inconsistencies and 
weaknesses in revenue requirements, provide a more robust framework for addressing revenue issues, improve comparability of 
revenue recognition practices, and provide for improved disclosure requirements. The core principle of the guidance is that an 
entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the 
consideration to which an entity expects to be entitled in exchange for those goods and services. To achieve that core principle, 
an entity applies the following five steps: (1) identifies the contract(s) with a customer; (2) identifies the performance obligations 
in the contract; (3) determines the transaction price; (4) allocates the transaction price to the performance obligations in the contract; 
and  (5)  recognizes  revenue  when  (or  as)  the  entity  satisfies  the  performance  obligations.  The  new  guidance  also  includes  a 
comprehensive set of qualitative and quantitative disclosure requirements including information about: (i) contracts with customers-
including  revenue  and  impairments  recognized,  disaggregation  of  revenue,  and  information  about  contract  balances  and 
performance obligations; (ii) significant judgments in determining the satisfaction of performance obligations, determining the 
transaction price, and amounts allocated to performance obligations; and (iii) assets recognized from the costs to obtain or fulfill 
a contract. For a public entity, the amendments in this Update were originally effective for annual reporting periods beginning 
after December 15, 2016, including interim periods within that reporting period. However, in August 2015, the FASB issued ASU 
2015-14, "Revenue from Contracts with Customers (Topic 606): Deferral of the Effective Date" which defers the effective date 
of ASU 2014-09, "Revenue from Contracts with Customers (Topic 606)" for all entities by one year. Public business entities are 
to apply the guidance in ASU 2014-09 to annual reporting periods beginning after December 15, 2017, including interim reporting 
periods within that reporting period. Earlier application is permitted only as of annual reporting periods beginning after December 
15, 2016, including interim reporting periods within that reporting period. While the guidance specifically excludes revenues from 
insurance contracts, investments and financial instruments from the scope of the new guidance, the guidance will be applicable to 
the Company’s other forms of revenue not specifically exempted from the guidance. The Company is currently evaluating the 
impact this guidance will have on its consolidated financial condition, results of operations, cash flows and disclosures and is 
currently unable to estimate the impact of adopting this guidance.

In November 2014, the FASB issued ASU 2014-16, "Determining Whether the Host Contract in a Hybrid Financial Instrument 
Issued in the Form of a Share is More Akin to Debt or Equity (a consensus of the FASB Emerging Issues Task Force)", to reduce 
diversity in practice in the accounting for hybrid financial instruments issued in the form of a share. The amendments in ASU 
2014-16 do not change the current criteria in GAAP for determining when separation of certain embedded derivative features in 
a hybrid financial instrument is required. An entity will continue to evaluate whether the economic characteristics and risks of the 
embedded derivative feature are clearly and closely related to those of the host contract, among other relevant criteria. ASU 2014-16 
clarifies how current GAAP should be interpreted in evaluating the economic characteristics and risks of a host contract in a hybrid 
financial instrument that is issued in the form of a share. Specifically, ASU 2014-16 clarifies that an entity should consider all 
relevant terms and features-including the embedded derivative feature being evaluated for bifurcation-in evaluating the nature of 
the host contract. Furthermore, ASU 2014-16 clarifies that no single term or feature would necessarily determine the economic 
characteristics and risks of the host contract. Rather, the nature of the host contract depends upon the economic characteristics and 
risks of the entire hybrid financial instrument. In addition, the amendments in this Update clarify that, in evaluating the nature of 
a host contract, an entity should assess the substance of the relevant terms and features (that is, the relative strength of the debt-
like or equity-like terms and features given the facts and circumstances) when considering how to weight those terms and features. 
The effects of initially adopting the amendments in ASU 2014-16 are to be applied on a modified retrospective basis to existing 
F-19

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

hybrid financial instruments issued in the form of a share as of the beginning of the fiscal year for which the amendments are 
effective. Retrospective application is permitted to all relevant prior periods. The amendments in ASU 2014-16 are effective for 
fiscal years, and interim periods within those fiscal years, beginning after December 15, 2015. Early adoption, including adoption 
in an interim period, is permitted. If an entity early adopts the amendments in an interim period, any adjustments are to be reflected 
as of the beginning of the fiscal year that includes that interim period. The adoption of ASU 2014-16 is not expected to have a 
material effect on the Company’s results of operations, financial position or liquidity.

In January 2015, the FASB issued ASU 2015-01, "Income Statement-Extraordinary and Unusual Items (Subtopic 225-20) 
(simplifying income statement presentation by eliminating the concept of extraordinary items)”, as part of its initiative to reduce 
complexity in accounting standards. ASU No. 2015-01 eliminates from GAAP the concept of extraordinary items. Subtopic 225-20, 
Income Statement-Extraordinary and Unusual Items, required that an entity separately classify, present, and disclose extraordinary 
events and transactions. Previously, an event or transaction was presumed to be an ordinary and usual activity of the reporting 
entity unless evidence clearly supports its classification as an extraordinary item. If an event or transaction met the criteria for 
extraordinary classification, an entity was required to segregate the extraordinary item from the results of ordinary operations and 
show the item separately in the income statement, net of tax, after income from continuing operations. The entity also was required 
to disclose applicable income taxes and either present or disclose earnings-per-share data applicable to the extraordinary item. An 
entity has a choice of transition methods. It may apply the amendments in ASU 2015-01 either prospectively or retrospectively to 
all prior periods presented in the financial statements. The amendments in ASU 2015-01 are effective for annual periods, and 
interim periods within those annual periods, beginning after December 15, 2015. An entity has the option to adopt the changes 
earlier provided that the guidance is applied from the beginning of the fiscal year of adoption. The adoption of this guidance is 
not expected to have a material effect on the Company’s results of operations, financial position or liquidity.

In February 2015, the FASB issued ASU 2015-02, "Consolidation (Topic 810): Amendments to the Consolidation Analysis" 
to address concerns that GAAP might require a reporting entity to consolidate another legal entity in situations in which the 
reporting entity's contractual rights do not give it the ability to act primarily on its own behalf, the reporting entity does not hold 
a majority of the legal entity's voting rights, or the reporting entity is not exposed to a majority of the legal entity's economic 
benefits or obligations. Specifically, the amendments: (1) modify the evaluation of whether limited partnerships and similar legal 
entities are variable interest entities ("VIEs") or voting interest entities; (2) eliminate the presumption that a general partner should 
consolidate a limited partnership; (3) affect the consolidation analysis of reporting entities that are involved with VIEs, particularly 
those that have fee arrangements and related party relationships; and (4) provide a scope exception from consolidation guidance 
for reporting entities with interests in legal entities that are required to comply with or operate in accordance with requirements 
that are similar to those in Rule 2a-7 of the Investment Company Act of 1940 for registered money market funds. ASU 2015-02 
amends certain areas in the consolidation analysis including: (i) the effect of related parties on the primary beneficiary determination; 
(ii) the evaluation of fees paid to a decision maker or a service provider as a variable interest; (iii) the effect of fee arrangements 
on the primary beneficiary determination; and (iv) certain investment funds. The amendments in ASU 2015-02 are effective for 
public business entities for fiscal years, and for interim periods within those fiscal years, beginning after December 15, 2015. Early 
adoption is permitted, including adoption in an interim period. If an entity early adopts the amendments in an interim period, any 
adjustments should be reflected as of the beginning of the fiscal year that includes that interim period. A reporting entity may apply 
the amendments in ASU 2015-02 using a modified retrospective approach by recording a cumulative-effect adjustment to equity 
as of the beginning of the fiscal year of adoption or may apply the amendments retrospectively. The adoption of ASU 2015-02 is 
not expected to have a material effect on the Company’s results of operations, financial position or liquidity.

In May 2015, the FASB issued ASU 2015-07, "Fair Value Measurement (Topic 820): Disclosure for Investments in Certain 
Entities That Calculate Net Asset Value per Share (or Its Equivalent)", which provides guidance that removes the requirement to 
categorize within the fair value hierarchy all investments for which fair value is measured using the net asset value per share 
practical expedient as well as limits certain disclosure requirements only to investments for which the entity elects to measure the 
fair value using that practical expedient. The updated guidance is effective for reporting periods beginning after December 15, 
2015, and should be applied retrospectively for all periods presented. Early adoption is permitted. The adoption of this guidance 
is not expected to have a material effect on the Company’s results of operations, financial position or liquidity.

In May 2015, the FASB issued ASU 2015-09, "Financial Services—Insurance (Topic 944): Disclosures about Short-Duration 
Contracts" to expand existing GAAP disclosure requirements for short-duration contracts regarding the liability for unpaid claims 
and claim adjustment expenses. The amendments in ASU 2015-09 are intended to increase the transparency of significant estimates 
made in measuring those liabilities, improve comparability by requiring consistent disclosure of information, and provide financial 
statement users with additional information to facilitate analysis of the amount, timing, and uncertainty of cash flows arising from 
contracts issued by insurance entities and the development of loss reserve estimates. Specifically, the amendments require the 
F-20

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

following information for annual reporting periods about the liability for unpaid claims and claim adjustment expenses: (1) incurred 
and paid claims development information by accident year, on a net basis after risk mitigation through reinsurance, for the number 
of years for which claims incurred typically remain outstanding; (2) a reconciliation of incurred and paid claims development 
information to the aggregate carrying amount of the liability for unpaid claims and claim adjustment expenses, with separate 
disclosure of reinsurance recoverable on unpaid claims for each period presented in the statement of financial position; (3) the 
total of incurred-but-not-reported liabilities plus expected development on reported claims included in the liability for unpaid 
claims and claim adjustment expenses for each accident year presented of incurred claims development information, accompanied 
by a description of reserving methodologies (as well as any changes to those methodologies); (4) quantitative information about 
claim frequency (unless it is impracticable to do so) for each accident year presented of incurred claims development information, 
accompanied by a qualitative description of methodologies used for determining claim frequency information (as well as any 
changes to these methodologies); and (5) the average annual percentage payout of incurred claims by age (that is, history of claims 
duration) for the same number of accident years as presented in (3) and (4) above for all claims except health insurance claims. 
The amendments also require insurance entities to disclose information about significant changes in methodologies and assumptions 
used to calculate the liability for unpaid claims and claim adjustment expenses, including reasons for the change and the effects 
on the financial statements. Additionally, the amendments require insurance entities to disclose for annual and interim reporting 
periods a roll forward of the liability for unpaid claims and claim adjustment expenses. For health insurance claims, the amendments 
require the disclosure of the total of incurred-but-not-reported liabilities plus expected development on reported claims included 
in the liability for unpaid claims and claim adjustment expenses. Additional disclosures about liabilities for unpaid claims and 
claim adjustment expenses reported at present value include the following: (1) the aggregate amount of discount for the time value 
of money deducted to derive the liability for unpaid claims and claim adjustment expenses for each period presented in the statement 
of financial position; (2) the amount of interest accretion recognized for each period presented in the statement of income; and (3) 
the line item(s) in the statement of income in which the interest accretion is classified. The amendments in ASU 2015-09 are 
effective for annual periods beginning after December 15, 2015, and interim periods within annual periods beginning after December 
15, 2016. In the year of initial application of the amendments in ASU 2015-09, an insurance entity need not disclose information 
about claims development for a particular category that occurred earlier than five years before the end of the first financial reporting 
year in which the amendments are first applied if it is impracticable to obtain the information required to satisfy the disclosure 
requirement. For each subsequent year following the year of initial application, the minimum required number of years will increase 
by at least 1 but need not exceed 10 years, including the most recent period presented in the statement of financial position. Early 
application of the amendments in ASU 2015-09 is permitted. The amendments should be applied retrospectively by providing 
comparative disclosures for each period presented, except for those requirements that apply only to the current period. The adoption 
of ASU 2015-09 is limited to disclosure requirements and will not have an effect on the Company’s results of operations, financial 
position or liquidity.

In September 2015, the FASB issued ASU 2015-16, "Business Combinations (Topic 805): Simplifying the Accounting for 
Measurement-Period Adjustments" which applies to all entities that have reported provisional amounts for items in a business 
combination for which the accounting is incomplete by the end of the reporting period in which the combination occurs and during 
the measurement period have an adjustment to provisional amounts recognized. The amendments in ASU 2015-16 require that an 
acquirer recognize adjustments to provisional amounts that are identified during the measurement period in the reporting period 
in which the adjustment amounts are determined. The amendments in ASU 2015-16 require that the acquirer record, in the same 
period’s financial statements, the effect on earnings of changes in depreciation, amortization, or other income effects, if any, as a 
result of the change to the provisional amounts, calculated as if the accounting had been completed at the acquisition date. The 
amendments in ASU 2015-16 require an entity to present separately on the face of the income statement or disclose in the notes 
the portion of the amount recorded in current-period earnings by line item that would have been recorded in previous reporting 
periods if the adjustment to the provisional amounts had been recognized as of the acquisition date. The amendments in ASU 
2015-16 are effective for fiscal years beginning after December 15, 2015, including interim periods within those fiscal years, and 
should be applied prospectively to adjustments to provisional amounts that occur after the effective date with earlier application 
permitted for financial statements that have not been issued. The only disclosures required at transition will be the nature of and 
reason for the change in accounting principle. An entity should disclose that information in the first annual period of adoption and 
in the interim periods within the first annual period if there is a measurement-period adjustment during the first annual period in 
which the changes are effective. The Company is currently evaluating the impact this guidance will have on its consolidated 
financial condition, results of operations, cash flows and disclosures and is currently unable to estimate the impact of adopting 
this guidance.

In  January  2016,  the  FASB  issued ASU  2016-01,  "Financial  Instruments—Overall  (Subtopic  825-10):  Recognition  and 
Measurement of Financial Assets and Financial Liabilities" to provide users of financial statements with more useful information 
on the recognition, measurement, presentation, and disclosure of financial instruments. The amendments in ASU 2016-01 affect 
F-21

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

all entities that hold financial assets or owe financial liabilities and make targeted improvements to existing GAAP by: (1) requiring 
equity investments (except those accounted for under the equity method of accounting, or those that result in consolidation of the 
investee) to be measured at fair value with changes in fair value recognized in net income. However, an entity may choose to 
measure equity investments that do not have readily determinable fair values at cost minus impairment, if any, plus or minus 
changes resulting from observable price changes in orderly transactions for the identical or a similar investment of the same issuer; 
(2) simplifying the impairment assessment of equity investments without readily determinable fair values by requiring a qualitative 
assessment to identify impairment. When a qualitative assessment indicates that impairment exists, an entity is required to measure 
the investment at fair value; (3) eliminating the requirement to disclose the fair value of financial instruments measured at amortized 
cost for entities that are not public business entities; (4) eliminating the requirement for public business entities to disclose the 
method(s) and significant assumptions used to estimate the fair value that is required to be disclosed for financial instruments 
measured at amortized cost on the balance sheet; (5) requiring public business entities to use the exit price notion when measuring 
the fair value of financial instruments for disclosure purposes; (6) requiring an entity to present separately in other comprehensive 
income ("OCI") the portion of the total change in the fair value of a liability resulting from a change in the instrument-specific 
credit risk (also referred to as "own credit") when the entity has elected to measure the liability at fair value in accordance with 
the fair value option for financial instruments; (7) requiring separate presentation of financial assets and financial liabilities by 
measurement  category  and  form  of  financial  asset  (that  is,  securities  or  loans  and  receivables)  on  the  balance  sheet  or  the 
accompanying notes to the financial statements; and (8) clarifying that an entity should evaluate the need for a valuation allowance 
on  a  deferred  tax  asset  related  to  available-for-sale  securities  in  combination  with  the  entity’s  other  deferred  tax  assets. The 
amendments in ASU 2016-01 are effective for fiscal years beginning after December 15, 2017, including interim periods within 
those fiscal years. Early application of the following provisions in ASU 2016-01 is permitted as of the beginning of the fiscal year 
of adoption: (i) the "own credit" provision, in which an organization should present separately in OCI the portion of the total 
change in the fair value of a liability resulting from a change in the instrument-specific credit risk if the organization has elected 
to measure the liability at fair value in accordance with the fair value option for financial instruments; and (ii) the provision that 
exempts entities that are not public business entities from the requirement to apply the fair value of financial instruments disclosure 
guidance. Except for the early application guidance discussed above, early adoption of the amendments in ASU 2016-01 is not 
permitted. The amendments should be applied by means of a cumulative-effect adjustment to the balance sheet as of the beginning 
of the fiscal year of adoption. The amendments related to equity securities without readily determinable fair values (including 
disclosure requirements) should be applied prospectively to equity investments that exist as of the date of adoption. The Company 
is currently evaluating the impact this guidance will have on its consolidated financial condition, results of operations, cash flows 
and disclosures and is currently unable to estimate the impact of adopting this guidance.

In February 2016, the FASB issued ASU 2016-02, "Leases (Topic 842)” to increase transparency and comparability among 
organizations by recognizing lease assets and lease liabilities on the balance sheet and disclosing key information about leasing 
arrangements. The new standard establishes a right-of-use (ROU) model that requires a lessee to record a ROU asset and a lease 
liability on the balance sheet for all leases with terms longer than 12 months. Leases will be classified as either finance or operating, 
with classification affecting the pattern of expense recognition in the income statement. The new standard is effective for fiscal 
years beginning after December 15, 2018, including interim periods within those fiscal years. A modified retrospective transition 
approach is required for lessees for capital and operating leases existing at, or entered into after, the beginning of the earliest 
comparative period presented in the financial statements, with certain practical expedients available. The Company is currently 
evaluating the impact this guidance will have on its consolidated financial condition, results of operations, cash flows and disclosures 
and is currently unable to estimate the impact of adopting this guidance.

3. Reciprocal Exchanges

As of September 15, 2014, through its wholly-owned management companies, the Company manages the business operations 
of the Reciprocal Exchanges and has the ability to direct their activities. The Reciprocal Exchanges are insurance carriers organized 
as unincorporated associations. Each policyholder insured by the Reciprocal Exchanges shares risk with the other policyholders.

In the event of dissolution, policyholders would share any residual unassigned surplus in the same proportion as the amount 
of insurance purchased but are not subject to assessment for any deficit in unassigned surplus of the Reciprocal Exchanges. The 
Company receives management fee income for the services provided to the Reciprocal Exchanges. The assets of the Reciprocal 
Exchanges can be used only to settle the obligations of the Reciprocal Exchanges and general creditors to their liabilities have no 
recourse to the Company.

F-22

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Subsidiaries of ACP Re Ltd. ("ACP Re"), a related party, hold the surplus notes that were issued by the Reciprocal Exchanges 
when they were originally capitalized. The obligation to repay principal and interest on the surplus notes is subordinated to the 
Reciprocal Exchanges’ other liabilities including obligations to policyholders and claimants for benefits under insurance policies. 
Principal and interest on the surplus notes are payable only with regulatory approval. The Company has no ownership interest in 
the Reciprocal Exchanges.

The Company determined that it holds a variable interest in each of the Reciprocal Exchanges because of the significance 
of the management fees paid by the Reciprocal Exchanges to the wholly-owned subsidiaries of the Company as the Reciprocal 
Exchanges' decision-maker and the relevance of these fees to the economic performance of the Reciprocal Exchanges. Each of 
the Reciprocal Exchanges qualifies as a Variable Interest Entity ("VIE") because the policyholders of the Reciprocal Exchanges 
lack the ability to direct the activities of the Reciprocal Exchanges that have a significant impact on the Reciprocal Exchanges' 
economic performance. The Company is the primary beneficiary because it, through its wholly-owned management companies, 
has both the power to direct the activities of the Reciprocal Exchanges that most significantly impact their economic performance 
and the right to economic benefits that could be potentially significant. Accordingly, the Company consolidates these Reciprocal 
Exchanges and eliminates all intercompany balances and transactions with the Company.

The following table presents the opening balance sheet of the Reciprocal Exchanges as of September 15, 2014:

September 15, 2014
Assets:

Cash and investments

Accrued investment income

Premiums receivables

Reinsurance recoverable on unpaid losses

Prepaid reinsurance premiums

Intangible assets, net

Income tax receivable

Other assets

Total assets

Liabilities:

Unpaid loss and loss adjustment expense reserves

Unearned premiums

Reinsurance payable

Accounts payable and accrued expenses

Deferred tax liability

Notes payable

Due to affiliate

Other liabilities
Total liabilities
Stockholders’ equity:

Non-controlling interest

Total stockholders’ equity

Total liabilities and stockholders' equity

$

235,684

1,975

62,412

19,137

27,166

13,901

819

124

361,218

113,828

114,786

5,167

10,120

39,238

44,600

17,808

4,506

350,053

11,165

11,165

361,218

$

$

$

For the year ended December 31, 2015, the Reciprocal Exchanges recognized total revenues, total expenses and net income 
of $203,492, $189,599 and $13,893, respectively. For the period from September 15, 2014 to December 31, 2014, the Reciprocal 
Exchanges recognized total revenues, total expenses and net income of $54,347, $51,841 and $2,506, respectively.

F-23

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

For the year ended December 31, 2015 and for the period from September 15, 2014 to December 31, 2014, the Company 
earned service and fee income from the Reciprocal Exchanges in the amount of $39,792 and $9,901, respectively. Such amounts 
are eliminated in our consolidated earnings.

4. Investments

(a) Available-for-Sale Securities

The cost or amortized cost, fair value, and gross unrealized gains and losses on available-for-sale securities were as follows:

December 31, 2015

Equity securities:

   Common stock
   Preferred stock

Fixed maturities:

   U.S. Treasury

   Federal agencies

   States and political subdivision bonds

   Foreign government

   Corporate bonds

   Residential mortgage-backed securities

   Commercial mortgage-backed securities

Structured securities

Total

Less: Securities pledged

Total net of Securities pledged

NGHC

Reciprocal Exchanges

Total

Cost or
Amortized
Cost

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Fair
Value

$

$

53,356
11,448

$

569
377

(6,960) $
—

46,965
11,825

19,348

1,945

193,017

31,383

1,375,336

419,293

135,134

205,024
2,445,284

54,955

2,390,329

2,199,714

245,570
2,445,284

$

$

$

$

$

$

$

$

1,052

7

4,516

31

22,224

6,254

720

15
35,765

439

35,326

34,773

992
35,765

$

$

$

$

(48)
—
(609)
(352)
(47,902)
(978)
(3,649)
(4,347)
(64,845) $
—
(64,845) $
(58,826) $
(6,019)
(64,845) $

20,352

1,952

196,924

31,062

1,349,658

424,569

132,205

200,692
2,416,204

55,394

2,360,810

2,175,661

240,543
2,416,204

F-24

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

December 31, 2014

Equity securities:
   Common stock

   Preferred stock
Fixed maturities:

   U.S. Treasury
   Federal agencies

   States and political subdivision bonds

   Foreign government
   Corporate bonds

   Residential mortgage-backed securities
   Commercial mortgage-backed securities
   Asset-backed securities
Total

Less: Securities pledged
Total net of Securities pledged

NGHC

Reciprocal Exchanges

Total

Cost or
Amortized
Cost

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Fair
Value

$

47,269

$

1,004

$

7,755

65

(7,349) $
(125)

40,924

7,695

37,446
98

172,617

6,194
839,436

459,596
79,579
5,461
1,655,451

47,546
1,607,905
1,430,578

224,873
1,655,451

$

$
$

$

$

$
$

$

1,536
—

4,961

—
36,525

11,132
1,602
—
56,825

1,910
54,915
55,031

1,794
56,825

$

$
$

$

(3)
—
(169)
(658)
(8,699)
(92)
(189)
(91)
(17,375) $
—
(17,375) $
(16,264) $
(1,111)
(17,375) $

38,979
98

177,409

5,536
867,262

470,636
80,992
5,370
1,694,901

49,456
1,645,445
1,469,345

225,556
1,694,901

The amortized cost and fair value of available-for-sale fixed maturities and securities pledged, held as of December 31, 2015, 
by contractual maturity, are shown in the table below. Actual maturities may differ from contractual maturities because some 
borrowers may have the right to call or prepay obligations with or without call or prepayment penalties.

NGHC

Reciprocal Exchanges

Total

December 31, 2015

Due in one year or less

Due after one year through five years

Cost or 
Amortized
Cost
28,272

$

244,834

Fair
Value
27,853

246,342

$

Due after five years through ten years

1,031,918

1,017,146

Due after ten years
Mortgage-backed securities

Total

330,244
501,143

321,985
505,119

Cost or 
Amortized
Cost

Fair
Value

$

175

$

178

Cost or 
Amortized
Cost
28,447

$

Fair
Value
28,031

280,623

$

35,145

109,946

45,519
53,284

34,281

279,979

107,655

1,141,864

1,124,801

45,200
51,655

375,763
554,427

367,185
556,774

$2,136,411

$2,118,445

$ 244,069

$ 238,969

$2,380,480

$2,357,414

F-25

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

(b) Investment Income

The components of net investment income consisted of the following:

Interest

Cash and short term investments
Equity securities

Fixed maturities
Reverse Repurchase Agreements

Investment Income

Investment expense

Repurchase Agreements interest expense
Other Income (1)
Net Investment Income

NGHC

Reciprocal Exchanges
Net Investment Income

Year Ended December 31,
2014

2013

2015

$

$

$

$

$

186
277

$

114
349

69,310
—

69,773
(3,529)
(213)
9,309
75,340

66,429

8,911
75,340

$

$

$

52,008
—

52,471
(2,629)
(236)
2,820
52,426

50,627

1,799
52,426

$

$

$

14
—

33,936
61

34,011
(2,927)
(276)
—
30,808

30,808

—
30,808

(1) Includes interest income of approximately $8,701 and $2,601 for the years ended December 31, 2015 and 2014, respectively, 

under the ACP Re Credit Agreement (see Note 16, "Related Party Transactions").

(c) Realized Gains and Losses

Proceeds from sales of equity securities and fixed maturities during the years ended December 31, 2015, 2014 and 2013 
were $180,412, $218,496 and $296,391, respectively. For the years ended December 31, 2015, 2014 and 2013, the Company 
recognized an OTTI loss of $15,247, $2,244 and $2,869, respectively, on investments based on our qualitative and quantitative 
review.

The tables below indicate the gross realized gains and losses (including any OTTI loss) for the years ended December 31, 

2015, 2014 and 2013.

Year Ended December 31, 2015

Equity securities

Fixed maturities

OTTI
Total gross realized gains and losses

NGHC

Reciprocal Exchanges

Total gross realized gains and losses

Gross Gains

Gross Losses

Net Gains
(Losses)

$

$

$

$

5

$

8,245

—
8,250

7,005

1,245
8,250

$

$

$

(1,608) $
(1,702)
(15,247)
(18,557) $
(17,658) $
(899)
(18,557) $

(1,603)
6,543
(15,247)
(10,307)
(10,653)
346
(10,307)

F-26

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Year Ended December 31, 2014

Equity securities

Fixed maturities
OTTI
Total gross realized gains and losses

NGHC

Reciprocal Exchanges

Total gross realized gains and losses

Year Ended December 31, 2013

Fixed maturities
OTTI

Total gross realized gains and losses

(d) Unrealized Gains and Losses

Gross Gains
34
$

Gross Losses
$

151
—
185

185

—
185

$

$

$

$

$

$

Net Gains
(Losses)

(579)
(69)
(2,244)
(2,892)
(2,892)
—
(2,892)

(613) $
(220)
(2,244)
(3,077) $
(3,077) $
—
(3,077) $

Gross Gains

Gross Losses

Net Gains
(Losses)

$

$

8,865
—

8,865

$

$

(7,665) $
(2,869) $
(10,534) $

1,200
(2,869)
(1,669)

Unrealized gains (losses) on investments as of December 31, 2015, 2014 and 2013 consisted of the following:

Net unrealized loss on common stock

Net unrealized gain (loss) on preferred stock

Net unrealized gain (loss) on fixed maturities

Net unrealized gain (loss) on other

Deferred income tax
Net unrealized gain (loss), net of deferred income tax

NGHC

Reciprocal Exchanges

Net unrealized gain (loss), net of deferred income tax

Non-controlling interest

NGHC net unrealized gain (loss), net of deferred income tax

Year Ended December 31,

NGHC change for the year in net unrealized gain (loss), net of deferred
income tax

Non-controlling interest change for the year in net unrealized loss, net of
deferred income tax

2015

December 31,
2014

2013

(6,391) $
377
(23,066)
(20)
10,185
(18,915) $
(15,634) $
(3,281)
(18,915)
3,281
(15,634) $

(6,345) $
(60)
45,855

18
(13,787)
25,681

24,998

683
25,681
(683)
24,998

$

$

$

—
(652)
10,310

—
(2,598)
7,060

7,060

—
7,060

—
7,060

(40,632) $

17,938

$

(25,414)

(3,964) $

— $

—

$

$

$

$

$

$

F-27

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

(e) Gross Unrealized Losses

The tables below summarize the gross unrealized losses on equity securities and fixed maturities by length of time the security 

has continuously been in an unrealized loss position as of December 31, 2015 and 2014:

Less Than 12 Months

12 Months or More

Total

66,222

(3,472)

Structured securities
Total

153,042
$1,092,393

(4,347)
$ (54,490)

December 31, 2015

Common stock
U.S. Treasury

States and political
subdivision bonds
Foreign government

Corporate bonds

Residential
mortgage-backed
securities

Commercial
mortgage-backed
securities

NGHC

Reciprocal
Exchanges

Total

December 31, 2014

Common stock

Preferred stock

U.S. Treasury

States and political
subdivision bonds
Foreign government

Corporate bonds

Residential
mortgage-backed
securities

Commercial
mortgage-backed
securities

Asset-backed
securities
Total

NGHC

Reciprocal
Exchanges

Total

Fair
Market
Value
39,490
7,141

$

Unrealized
Losses

$

(6,932)
(48)

No. of
Positions
Held

Fair
Market
Value

Unrealized
Losses

No. of
Positions
Held

$

5
5

$

130
—

(28)
—

17,674
21,322

(501)
(352)

684,613

(37,919)

22
4

229

4,878
—

32,121

(108)
—
(9,983)

Fair
Market
Value
39,620
7,141

$

Unrealized
Losses

$

(6,960)
(48)

22,552
21,322

716,734

(609)
(352)
(47,902)

2
—

10
—

38

102,889

(919)

23

1,655

(59)

9

104,544

(978)

30

65
383

284

99
383

No. of
Positions
Held

3

—

5

39
1

$ 988,188

$ (50,599)

104,205
$1,092,393

(3,891)
$ (54,490)

Less Than 12 Months

Fair
Market
Value
33,717

$

Unrealized
Losses

$

(7,349)

—

6,343

16,320
5,536

116,880

—

(3)

(92)
(658)

(5,594)

108

15,598

(34)

33,735

(189)

4,869
$ 232,998

(91)
$ (14,010)

$ 142,313

$ (12,899)

90,685
$ 232,998

(1,111)
$ (14,010)

17

10

3
186

97

89
186

2,364

—
41,148

28,691

(177)
—
$ (10,355)
(8,227)
$

12,457
41,148

(2,128)
$ (10,355)

2

—
61

34

27
61

68,586

153,042
$1,133,541

$1,016,879

(3,649)
(4,347)
$ (64,845)
$ (58,826)

116,662
$1,133,541

(6,019)
$ (64,845)

12 Months or More

Total

Fair
Market
Value

Unrealized
Losses

No. of
Positions
Held

— $

4,878

—

8,341
—

23,592

—
(125)
—

(77)
—
(3,105)

— $

1

—

8
—

10

Fair
Market
Value
33,717

4,878

6,343

24,661
5,536

140,472

Unrealized
Losses

$

(7,349)
(125)
(3)

(169)
(658)
(8,699)

1,975

(58)

3

17,573

(92)

—

—

—
38,786

38,786

—
38,786

$

$

$

—
(3,365)
(3,365)

—
(3,365)

—

—
22

22

—
22

33,735

(189)

4,869
$ 271,784

$ 181,099

(91)
$ (17,375)
$ (16,264)

90,685
$ 271,784

(1,111)
$ (17,375)

$

$

$

$

$

$

$

F-28

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

There were 444 and 208 securities at December 31, 2015 and 2014, respectively, that account for the gross unrealized loss, 
none of which are deemed by the Company to be an OTTI. At December 31, 2015, we have determined that the unrealized losses 
on fixed maturities were primarily due to market interest rate movements since their date of purchase. Significant factors influencing 
the Company’s determination that none of these securities were OTTI included the magnitude of unrealized losses in relation to 
cost, the nature of the investment and management’s intent not to sell these securities and it being more likely than not that the 
Company will not be required to sell these investments before anticipated recovery of fair value to the Company’s cost basis.

As of December 31, 2015, of the $10,355 of unrealized losses related to securities in unrealized loss positions for a period 
of twelve or more consecutive months, $8,466 of those unrealized losses were related to securities in unrealized loss positions 
greater than or equal to 20% of amortized cost or cost. Those unrealized losses were evaluated based on factors such as discounted 
cash flows and near-term and long-term prospects of the issue or issuer and were determined to have adequate resources to fulfill 
contractual obligations.

During the years ended December 31, 2015, 2014 and 2013, the Company recognized an OTTI loss of $15,247, $2,244 and 
$2,869, respectively, on investments based on our qualitative and quantitative review. For the year ended December 31, 2015, the 
OTTI loss of $15,247 related to certain investments in the energy and natural resources sectors and was based on the severity of 
the decline in relation to their amortized cost or cost.

(f) Credit Quality of Investments

The  tables  below  summarize  the  credit  quality  of  our  fixed  maturities,  securities  pledged  and  preferred  securities  as  of 

December 31, 2015 and 2014, as rated by Standard & Poor’s.

December 31, 2015

U.S. Treasury

AAA

AA, AA+, AA-

A, A+, A-

BBB, BBB+, BBB-

BB+ and lower
Total

December 31, 2014

U.S. Treasury

AAA

AA, AA+, AA-

A, A+, A-

BBB, BBB+, BBB-

BB+ and lower

Total

NGHC

Reciprocal Exchanges

Cost or
Amortized
Cost

Fair Value

Percentage of
Fixed
Maturities and
Preferred
Securities

Cost or
Amortized
Cost

Fair Value

Percentage of
Fixed
Maturities and
Preferred
Securities

$

13,416

$

14,448

0.7% $

5,932

$

343,128

379,560

501,409

634,250

348,073

383,888

508,884

623,742

16.4%

18.0%

23.9%

29.3%

39,724

36,866

50,612

82,417

5,904

38,888

36,934

50,153

80,322

274,594
$2,146,357

249,660
$2,128,695

11.7%
30,020
100.0% $ 245,571

28,343
$ 240,544

2.5%

16.2%

15.4%

20.8%

33.4%

11.7%
100.0%

NGHC

Reciprocal Exchanges

Cost or
Amortized
Cost

Fair Value

Percentage of
Fixed
Maturities and
Preferred
Securities

Cost or
Amortized
Cost

Fair Value

Percentage of
Fixed
Maturities and
Preferred
Securities

$

19,068

$

20,475

1.4% $

18,378

$

359,424

275,905

300,789

328,594

99,529

370,058

282,443

318,955

335,745

100,745

25.9%

19.8%

22.3%

23.5%

7.1%

24,956

—

99,754

48,440

33,345

18,504

25,027

—

100,412

48,486

33,127

8.2%

11.1%

—%

44.5%

21.5%

14.7%

$ 1,383,309

$1,428,421

100.0% $ 224,873

$ 225,556

100.0%

F-29

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

The  tables  below  summarize  the  investment  quality  of  our  corporate  bond  holdings  and  industry  concentrations  as  of 

December 31, 2015 and 2014.

December 31, 2015

Corporate Bonds:

Financial Institutions
Industrials

Utilities/Other
Total

NGHC

Reciprocal Exchanges

Total

December 31, 2014

Corporate Bonds:

Financial Institutions

Industrials

Utilities/Other
Total

NGHC

Reciprocal Exchanges

Total

AA+,
AA,
AA-

BBB+,
BBB,
BBB-

A+,A,A-

AAA

BB+ or
Lower

Fair
Value

— %
— %

0.4 %
0.4%

0.4 %

— %
0.4%

2.8 %
3.9 %

— %
6.7%

6.1 %

0.6 %
6.7%

21.2 %
15.4 %

0.4 %
37.0%

33.9 %

3.1 %
37.0%

12.7 %
32.3 %

3.4 %
48.4%

42.7 %

5.7 %
48.4%

2.1 % $ 524,250
757,907
4.6 %

0.8 %
67,501
7.5% $1,349,658

6.3 % $1,206,442

1.2 %
143,216
7.5% $1,349,658

AA+,
AA,
AA-

BBB+,
BBB,
BBB-

A+,A,A-

AAA

BB+ or
Lower

Fair
Value

1.4 %

— %

— %
1.4%

1.4 %

— %
1.4%

3.6 %

2.4 %

— %
6.0%

6.0 %

— %
6.0%

26.9 %

9.4 %

2.2 %
38.5%

34.0 %

4.5 %
38.5%

8.9 %

31.7 %

3.1 %
43.7%

38.6 %

5.1 %
43.7%

2.5 % $ 376,236

5.9 %

427,592

63,434
2.0 %
10.4% $ 867,262

8.3 % $ 762,822

104,440
2.1 %
10.4% $ 867,262

% of
Corporate
Bonds
Portfolio

38.8 %
56.2 %

5.0 %
100.0%

89.4 %

10.6 %
100.0%

% of
Corporate
Bonds
Portfolio

43.3 %

49.4 %

7.3 %
100.0%

88.3 %

11.7 %
100.0%

(g) Restricted Cash and Investments

The Company, in order to conduct business in certain states, is required to maintain letters of credit or assets on deposit to 
support state mandated regulatory requirements and certain third party agreements. The Company also utilizes trust accounts to 
collateralize business with its reinsurance counterparties. These assets held are primarily in the form of cash or certain high grade 
securities. The fair values of our restricted assets as of December 31, 2015 and 2014 are as follows:

December 31,

Restricted cash

Restricted investments - fixed maturities at fair value

Total restricted cash and investments

(h) Other

2015

2014

$

$

13,776

40,174

53,950

$

$

7,937

56,049

63,986

The Company enters into reverse repurchase and repurchase agreements, which are accounted for as either collateralized 
lending or borrowing transactions and are recorded at contract amounts, which approximate fair value. For the collateralized 
borrowing transactions (i.e., repurchase agreements), the Company receives cash or securities that it invests or holds in short-term 
or fixed income securities.

As of December 31, 2015 and 2014, the Company had no collateralized lending transaction principal outstanding. Interest 
income associated with lending agreements for the years ended December 31, 2015, 2014 and 2013 was $0, $0 and $61, respectively.

F-30

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

As of December 31, 2015, the Company had collateralized borrowing transaction principal outstanding of $52,484 at an 
interest rate of 0.80%. As of December 31, 2014, the Company had collateralized borrowing transaction principal outstanding of 
$46,804 at interest rates between 0.30% and 0.35%. Interest expense associated with the repurchase borrowing agreements for the 
years ended December 31, 2015, 2014 and 2013 was $213, $236 and $276, respectively. The Company had approximately $55,394 
and $49,456 of collateral pledged in support for these agreements as of December 31, 2015 and 2014, respectively.

The table below summarizes the remaining contractual maturity of the Company's repurchase agreements as of December 31, 

2015.

December 31, 2015

Remaining Contractual Maturity of the Repurchase Agreements

Overnight
and
Continuous

Up to 30
days

30 - 90 days

Greater
Than 90
days

Total

Repurchase agreements:

   Residential mortgage-backed securities
Total Securities sold under agreements to
repurchase, at contract value

$

$

— $

52,484

— $

52,484

$

$

— $

— $

— $

52,484

— $

52,484

Securities sold under agreements to repurchase (repurchase agreements), at contract value are accounted for as collateralized 
borrowing transactions and are recorded at their contracted repurchase amounts, plus accrued interest. Under repurchase agreements, 
the Company borrows cash from a counterparty at an agreed-upon interest rate for an agreed-upon time frame and the Company 
transfers either corporate debt securities or U.S. government or government agency securities (pledged collateral). For securities 
repurchase agreements, the cash received is typically invested in cash equivalents, short-term investments or fixed maturities, with 
the offsetting obligation to repay the loan included as a liability in the consolidated balance sheets. At the end of the agreement, 
the counterparty returns the collateral to the Company, and the Company, in turn, repays the loan amount along with the agreed-
upon interest.

There are potential risks associated with repurchase agreements and the related collateral pledged, including obligations 
arising from a decline in the market value of the collateral pledged. The Company is generally required to maintain collateral in 
the amount of 105.0% to 110.0% of the value of the securities we have sold with agreement to repurchase, which are subject to 
daily mark-to-market margining (i.e., if the collateral falls in value, a margin call can be triggered requiring the Company to pay 
cash or post extra securities to maintain the 105.0% to 110.0% threshold). Conversely, if the value of the Company’s collateral 
pledged appreciates in value there is credit risk in that the lending counterparty could default and not return/sell the securities back.

The  Company  minimizes  the  credit  risk  that  counterparties  might  be  unable  to  fulfill  their  contractual  obligations  by 
monitoring its counterparty exposure and related collateral pledged. Additionally, repurchase agreements are only transacted with 
pre-approved counter-parties.

5. Fair Value of Financial Instruments

ASC 820,  “Fair Value  Measurements  and  Disclosures”,  provides  a  definition  of  fair  value,  establishes  a  framework  for 
measuring fair value, and requires expanded disclosures about fair value measurements. The standard applies when GAAP requires 
or allows assets or liabilities to be measured at fair value; therefore, it does not expand the use of fair value in any new circumstance.

The Company utilized a pricing service to estimate fair value measurements for approximately 100.0% of its fixed maturities. 
For investments that have quoted market prices in active markets, the Company uses the quoted market prices as fair value and 
includes these prices in the amounts disclosed in Level 1 of the fair value hierarchy. The Company receives the quoted market 
prices from nationally recognized third-party pricing services (“pricing services”). When quoted market prices are unavailable, 
the Company utilizes a pricing service to determine an estimate of fair value. This pricing method is used, primarily, for fixed 
maturities. The fair value estimates provided by the pricing service are included in Level 2 of the fair value hierarchy. If the 
Company determines that the fair value estimate provided by the pricing service does not represent fair value or if quoted market 

F-31

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

prices and an estimate from pricing services are unavailable, the Company produces an estimate of fair value based on dealer 
quotations of the bid price for recent activity in positions with the same or similar characteristics to that being valued or through 
consensus pricing of a pricing service. Depending on the level of observable inputs, the Company will then determine if the estimate 
is in Level 2 or Level 3 of the fair value hierarchy.

The following describes the valuation techniques used by the Company to determine the fair value of financial instruments 

held as of December 31, 2015.

Equity Securities  The Company utilized a pricing service to estimate the fair value of the majority of its available for sale 
and trading equity securities. The pricing service utilizes market quotations for equity securities that have quoted market prices in 
active markets and their respective quoted prices are provided as fair value. The Company classifies the values of these equity 
securities as Level 1. The pricing service also provides fair value estimates for certain equity securities whose fair value is based 
on observable market information rather than market quotes. The Company classifies the value of these equity securities as Level 
2. The Company also holds certain equity securities that are issued by privately-held entity or direct equity investments that do 
not have an active market. The Company estimates the fair value of these securities primarily based on inputs such as third party 
broker quote, issuers' book value, market multiples, and other inputs. These equity securities are classified as Level 3 due to 
significant unobservable inputs used in the valuation.

U.S. Treasury and Federal Agencies  Comprised of primarily bonds issued by the U.S. Treasury, the Federal Home Loan 
Bank,  the  Federal  Home  Loan  Mortgage  Corporation,  Government  National  Mortgage Association  and  the  Federal  National 
Mortgage Association. The fair values of U.S. government securities are based on quoted market prices in active markets, and are 
included in the Level 1 fair value hierarchy. The Company believes the market for U.S. Treasury securities is an actively traded 
market given the high level of daily trading volume. The fair values of U.S. government agency securities are priced using the 
spread above the risk-free yield curve. As the yields for the risk-free yield curve and the spreads for these securities are observable 
market inputs, the fair values of U.S. government agency securities are included in the Level 2 fair value hierarchy.

States and Political Subdivision Bonds  Comprised of bonds and auction rate securities issued by U.S. state and municipal 
entities or agencies. The fair values of municipal bonds are generally priced by pricing services. The pricing services typically use 
spreads obtained from broker-dealers, trade prices and the new issue market. As the significant inputs used to price the municipal 
bonds  are  observable  market  inputs,  these  are  classified  within  Level  2.  Municipal  auction  rate  securities  are  reported  in  the 
consolidated balance sheets at cost which approximates their fair value.

Foreign Government  Comprised of bonds issued by foreign governments, and are generally priced by pricing services. As 
the significant inputs used to price foreign government bonds are observable market inputs, the fair values of foreign government 
bonds are included in the Level 2 fair value hierarchy.

Corporate Bonds  Comprised of bonds issued by corporations and are generally priced by pricing services. The fair values 
of short-term corporate bonds are priced, by the pricing services, using the spread above the London Interbank Offering Rate 
("LIBOR") yield curve and the fair value of long-term corporate bonds are priced using the spread above the risk-free yield curve. 
The spreads are sourced from broker-dealers, trade prices and the new issue market. Where pricing is unavailable from pricing 
services, the Company obtains non-binding quotes from broker-dealers. As the significant inputs used to price corporate bonds 
are observable market inputs, the fair values of corporate bonds are included in the Level 2 fair value hierarchy.

Mortgage,  Asset-backed  and  Structured  Securities  Comprised  of  commercial  and  residential  mortgage-backed  and 
structured securities. These securities are priced by independent pricing services and brokers. The pricing provider applies dealer 
quotes and other available trade information, prepayment speeds, yield curves and credit spreads to the valuation. As the significant 
inputs used to price are observable market inputs, the fair value of these securities are included in the Level 2 fair value hierarchy.

Notes  Payable  - The  amount  reported  in  the  accompanying  consolidated  balance  sheets  for  these  financial  instruments 
represents the carrying value of the debt. As of December 31, 2015, the current fair value of the Company's 7.625% Notes, which 
are publicly traded, was $98,240 and is classified as Level 1 in the fair value hierarchy. As of December 31, 2015, the current fair 
value of the Company's 6.75% Notes and Imperial Surplus Notes, which are not publicly traded, were $350,000 and $4,979, 
respectively. The fair value of the Company’s 6.75% Notes at December 31, 2015 was determined using the direct transaction 
method of the Market Approach. The Company executed an arm’s length private market transaction in the 6.75% Notes in the 
fourth quarter of 2015 which provided reasonably supportable indication of fair value for the 6.75% Notes as of December 31, 
2015. Non-direct market-based metrics and the magnitude and timing of contractual interest and principal payments were analyzed 
F-32

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

to support the indication of fair value provided by the direct transaction method of the Market Approach as of December 31, 2015. 
The fair value of the Company’s 6.75% Notes at December 31, 2014 was determined using market-based metrics and the magnitude 
and timing of contractual interest and principal payments. The fair value of the Company's 6.75% Notes as of December 31, 2015 
includes an additional $100,000 aggregate principal amount sold on October 8, 2015. The Imperial Surplus Notes were valued 
using the Black Derman-Toy interest rate lattice model. In addition, as of December 31, 2015, the current fair value of the Reciprocal 
Exchanges' Surplus Notes, which are not publicly traded, was $50,300. The fair value of the Reciprocal Exchanges' Surplus Notes 
was determined by discounting the estimated interest and principal payments by an appropriate yield. As of December 31, 2014, 
the current fair value of the Company's 6.75% Notes and Imperial Surplus Notes, which are not publicly traded, were $276,014 
and $4,982, respectively. In addition, as of December 31, 2014, the current fair value of the Reciprocal Exchanges' Surplus Notes, 
which are not publicly traded, was $42,000. The Company's 6.75% Notes, Imperial Surplus Notes and Reciprocal Exchanges' 
Surplus Notes are classified as Level 3 in the fair value hierarchy. See Note 15, "Debt" for the carrying value of the Company's 
debt instruments.

Contingent payments - represents the fair value of the contingent payments based on discounted cash flows under the Personal 
Lines Master Agreement (see Note 16, "Related Party Transactions") and the ARS and HST contingent payments (see Note 18, 
"Commitments and Contingencies").

In accordance with ASC 820, assets and liabilities measured at fair value on a recurring basis are as follows:

December 31, 2015

Recurring Fair Value Measures

Level 1

Level 2

Level 3

Total

Assets

Equity securities:

Common stock

Preferred stock

Fixed maturities:

U.S. Treasury

Federal agencies

States and political subdivision bonds

Foreign government

Corporate bonds

Residential mortgage-backed securities

Commercial mortgage-backed securities

Structured securities
Short term investments
Total assets

NGHC

Reciprocal Exchanges

Total assets

Liabilities

Contingent payments

Total liabilities

NGHC
Reciprocal Exchanges

Total liabilities

$

46,965

$

— $

— $

—

11,825

—

—

—

—

—

—

—

—

—
—
— $

— $

—
— $

46,965

11,825

20,352

1,952

196,924

31,062

1,349,658

424,569

132,205

200,692
3,527
2,419,731

2,177,189

242,542
2,419,731

24,652
24,652

24,652
—
24,652

— $
— $

— $
—
— $

24,652
24,652

24,652
—
24,652

$
$

$

$

—

—

196,924

31,062

1,349,658

424,569

132,205

200,692
3,527
2,350,462

2,115,776

234,686
2,350,462

$

$

$

20,352

1,952

—

—

—

—

—

—
—
69,269

61,413

7,856
69,269

$

$

$

— $
— $

— $
—
— $

F-33

$

$

$

$
$

$

$

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

December 31, 2014

Recurring Fair Value Measures

Level 1

Level 2

Level 3

Total

Assets

Equity securities:

Common stock
Preferred stock

Fixed maturities:
U.S. Treasury

Federal agencies

States and political subdivision bonds
Foreign government

Corporate bonds
Residential mortgage-backed securities
Commercial mortgage-backed securities

Asset-backed securities

Short term investments
Total assets

NGHC

Reciprocal Exchanges

Total assets

Liabilities

Contingent payments

Total liabilities

NGHC

Reciprocal Exchanges

Total liabilities

$

$

$

$

$
$

$

$

$

6,535
—

— $

7,695

$

34,389
—

38,979

—

—
—

—
—
—

—

—

98

177,409
5,536

867,262
470,636
80,992

5,370

—
45,514

45,514

—
45,514

$

$

$

10,540
1,625,538

1,389,492

236,046
1,625,538

$

$

$

— $
— $

— $

—
— $

— $
— $

— $

—
— $

—

—

—
—

—
—
—

—

—
34,389

34,389

—
34,389

23,499
23,499

23,499

—
23,499

$

$

$

$
$

$

$

40,924
7,695

38,979

98

177,409
5,536

867,262
470,636
80,992

5,370

10,540
1,705,441

1,469,395

236,046
1,705,441

23,499
23,499

23,499

—
23,499

The following tables provide a summary of changes in fair value of the Company’s Level 3 financial assets and liabilities 

for the years ended December 31, 2015 and 2014:

Balance as of
January 1,
2015

Net
income /
loss

Other
comprehensive
income (loss)

Purchases
and
issuances

Payments,
sales and
settlements

Net transfers
into (out of)
Level 3

Balance as of
December 31,
2015

Common stock

Total assets

Contingent
payments

Total liabilities

$

$

$

$

34,389

34,389

$

$

— $

— $

2,526

2,526

$

$

— $

— $

— $

— $

(36,915) $

(36,915) $

—

—

23,499

$ 2,357

23,499

$ 2,357

$

$

— $

— $

8,581

8,581

$

$

(9,785) $

(9,785) $

— $

— $

24,652

24,652

F-34

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Balance as of
January 1,
2014

Net
income /
loss

Other
comprehensive
income (loss)

Purchases
and
issuances

Payments,
sales and
settlements

Net transfers
into (out of)
Level 3

Balance as of
December 31,
2014

Common stock

Total assets

Contingent
payments

Total liabilities

$

$

$

$

— $

— $

— $

— $

(7,328) $

(7,328) $

41,717

41,717

— $

— $

— $

— $

— $

— $

26,100

26,100

$

$

$

$

— $

— $

(2,601) $

(2,601) $

— $

— $

— $

— $

34,389

34,389

23,499

23,499

As of December 31, 2014, the fair value measurement for the Company's Level 3 common stock investment of $34,389 was 
valued based on a non-binding quote received from a third-party valuation service where the inputs have not been corroborated 
to be market observable. The Company does not develop the unobservable inputs used in measuring fair value and uses the third-
party pricing information without adjustment. As of December 31, 2015 and 2014, the fair value measurement for the Company's 
Level 3 ACP Re Contingent Payments of $16,071 and $23,499, respectively, were valued based on discounted cash flows. As of 
December  31,  2015,  the  fair  value  measurement  for  the  Company's  Level  3 ARS  Contingent  Payments  and  HST  Contingent 
Payments  of  $4,081  and  $4,500,  respectively,  were  valued  based  on  estimated  earnings  and  projected  payouts.  See  Note  18, 
"Commitments and Contingencies."

During the year ended December 31, 2015, there were no transfers between Level 1 and Level 2. During the year ended 
December 31, 2015, the Company transferred $36,915 out of Level 3 and into Level 1 due to the public offering of a previously 
privately-placed common stock investment. During the year ended December 31, 2014, there were no transfers between Level 1 
and Level 2, or Level 2 and Level 3. The Company's policy is to recognize transfers between levels as of the end of each reporting 
period, consistent with the date of determination of fair value.

Other  than  goodwill,  the  Company  does  not  measure  any  assets  or  liabilities  at  fair  value  on  a  nonrecurring  basis  at 
December 31, 2015 and 2014. Goodwill is classified as Level 3 in the fair value hierarchy. See Note 8, "Goodwill and Intangible 
Assets, Net" for additional information on how the Company tested goodwill for impairment. The carrying value of the Company’s 
cash  and  cash  equivalents,  premiums  and  other  receivables,  accrued  interest  and  accounts  payable  and  accrued  expenses 
approximates fair value given the short-term nature of such items and are classified as Level 1 in the fair value hierarchy. The 
carrying value of the Company’s securities sold under agreements to repurchase approximates fair value given the short-term 
nature of the agreements and are classified as Level 2 in the fair value hierarchy.

6. Equity Investments in Unconsolidated Subsidiaries

In 2010, the Company and AmTrust Financial Services, Inc. (“AmTrust”) formed Tiger Capital LLC (“Tiger”) for the purposes 
of acquiring certain life settlement contracts whereby each holds a 50% ownership interests in Tiger. In 2011, the Company, through 
its wholly-owned subsidiary, American Capital Acquisition Investments, Ltd. (“ACAI”), formed AMT Capital Alpha, LLC (“AMT 
Alpha”) with AmTrust for the purposes of acquiring additional life settlement contracts.

In March 2013, the Company entered into a Stock Purchase Agreement with ACP Re to acquire 50% of the issued and 
outstanding shares of AMT Capital Holdings S.A. (“AMTCH”), a Luxembourg Societe Anonyme, for a cash contribution in the 
amount of $12,136. ACP Re and the Company are majority owned and controlled by a common parent and the transaction was 
accounted for as between entities under common control. AMTCH’s primary purpose is to acquire certain life settlement contracts. 
AmTrust owns the remaining 50% of AMTCH. The Company accounts for AMTCH using the equity method of accounting. The 
Company’s 50% equity interest in AMTCH at the acquisition date was approximately $22,411. The difference between the equity 
interest and consideration paid was recorded as additional paid-in capital of $10,275.

In December 2013, ACAI and AmTrust formed AMT Capital Holdings II S.A. (“AMTCH II”). The company is equally 

owned by both parties and was established for the purpose of acquiring additional life settlement contracts.

A life settlement contract is a contract between the owner of a life insurance policy and a third party who obtains the ownership 
and beneficiary rights of the underlying life insurance policy. The Company, along with AmTrust, is obligated to pay premiums 
on these life insurance policies as they come due. A third party serves as the administrator for two of the life settlement contract 

F-35

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

portfolios, for which it receives an administrative fee. The third-party administrator is eligible to receive a percentage of profits 
after certain time and performance thresholds have been met.

Tiger, AMT Alpha, AMTCH and AMTCH II (collectively “LSC Entities”) are considered to be VIEs, for which the Company 
is not a primary beneficiary. In determining whether it is the primary beneficiary of a VIE, the Company considered qualitative 
and quantitative factors, including, but not limited to, activities that most significantly impact the VIE's economic performance 
and which party controls such activities. The Company does not have the ability to direct the activities of the LSC Entities that 
most significantly impact its economic performance. The Company’s maximum exposure to a loss as a result of its involvement 
with the unconsolidated VIE is limited to its recorded investment plus additional capital commitments. The Company uses the 
equity method of accounting to account for its investments in the LSC Entities.

The Company currently has a fifty percent ownership interest in the LSC Entities. AmTrust owns the remaining fifty percent 

interest in the LSC Entities.

The following tables present the investment activity in the LSC Entities.

Year Ended December 31,

Balance at beginning of year

Distributions

Contributions

Acquisition of interest

Equity in earnings of unconsolidated subsidiaries

Change in equity method investments

Balance at end of year

2015

2014

2013

$

146,089
(1,923)
565

—

8,930

7,572

$

126,186

$

66,484

—

18,056

—

1,847

19,903

—

35,391

22,411

1,900

59,702

$

153,661

$

146,089

$

126,186

The following tables summarize total assets and total liabilities as of December 31, 2015, 2014 and 2013 and the results of 
operations for the Company’s unconsolidated equity method investment in the LSC Entities for the years ended December 31, 
2015, 2014 and 2013.

Condensed balance sheet data

As of December 31,

2015

2014

2013

Investments in life settlement contracts at fair value

$

264,001

$

264,517

$

233,024

Total assets

Total liabilities
Members' equity

NGHC's 50% ownership interest

Condensed results of operations

Year Ended December 31,

Revenue, net of commission

Total expenses

Net income

NGHC's 50% ownership interest

334,026

26,704
307,322

318,598

26,420
292,178

270,758

18,387
252,371

$

153,661

$

146,089

$

126,186

2015

2014

2013

$

$

$

66,435

48,575

17,860

8,930

$

$

$

50,447

46,753

3,694

1,847

$

$

$

7,828

4,029

3,799

1,900

The LSC Entities account for investments in life settlements in accordance with ASC 325-30, "Investments in Insurance 
Contracts", which states that an investor shall elect to account for its investments in life settlement contracts by using either the 
investment method or the fair value method. The election is made on an instrument-by-instrument basis and is irrevocable. The 
LSC Entities have elected to account for these policies using the fair value method.

F-36

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

The fair value of life settlement contracts as well as life settlement profit commission liability is based on information available 
to the LSC Entities at the end of the reporting period. The LSC Entities consider the following factors in their fair value estimates: 
cost at date of purchase, recent purchases and sales of similar investments (if available and applicable), financial standing of the 
issuer, changes in economic conditions affecting the issuer, maintenance cost, premiums, benefits, standard actuarially developed 
mortality tables and life expectancy reports prepared by nationally recognized and independent third party medical underwriters. 
The LSC Entities estimate the fair value of a life insurance policy by applying an investment discount rate based on the cost of 
funding their life settlement contracts as compared to returns on investments in asset classes with comparable credit quality, which 
the LSC Entities have determined to be 7.5% to the expected cash flow generated by the policies in the life settlement portfolio 
(death benefits less premium payments), net of policy specific adjustments and reserves. In order to confirm the integrity of their 
calculation of fair value, the LSC Entities, quarterly, retain an independent third-party actuary to verify that the actuarial modeling 
used by the LSC Entities to determine fair value was performed correctly and that the valuation, as determined through the LSC 
Entities’ actuarial modeling, is consistent with other methodologies. The LSC Entities consider this information in their assessment 
of the reasonableness of the life expectancy and discount rate inputs used in the valuation of these investments.

The LSC Entities adjust the standard mortality for each insured for the insured’s life expectancy based on reviews of the 
insured’s medical records and the independent life expectancy report based thereon. The LSC Entities establish policy specific 
reserves for the following uncertainties: improvements in mortality, the possibility that the high net worth individuals represented 
in their portfolios may have access to better health care, the volatility inherent in determining the life expectancy of insureds with 
significant reported health impairments, the possibility that the issuer of the policy or a third party will contest the payment of the 
death benefit payable to the LSC Entities, and the future expenses related to the administration of the portfolio. The application 
of the investment discount rate to the expected cash flow generated by the portfolio, net of the policy specific reserves, yields the 
fair value of the portfolio. The effective discount rate reflects the relationship between the fair value and the expected cash flow 
gross of these reserves.

The following summarizes data utilized in estimating the fair value of the portfolio of life insurance policies as of December 31, 

2015 and 2014 and, only includes data for policies to which the LSC Entities assigned value at those dates:

Average age of insured
Average life expectancy, months(1)
Average face amount per policy
Effective discount rate(2)

December 31, 2015

December 31, 2014

81.2 years

114

6,564

$

13.7%

81.1 years

121

6,624

14.0%

$

(1)  Standard life expectancy as adjusted for specific circumstances.
(2)  Effective Discount Rate ("EDR") is the LSC Entities' estimated internal rate of return on its life settlement contract portfolio 
and is determined from the gross expected cash flows and valuation of the portfolio. The valuation of the portfolio is calculated 
net of all reserves using a 7.5% discount rate. The EDR is inclusive of the reserves and the gross expected cash flows of the 
portfolio. The LSC Entities anticipate that the EDR's range is between 12.5% and 17.5% and reflects the uncertainty that exists 
surrounding the information available as of the reporting date. As the accuracy and reliability of information improves (declines), 
the EDR will decrease (increase). The change in the EDR from December 31, 2014 to December 31, 2015 resulted from routine 
updating of life expectancies and other factors relating to operational risk.

The  LSC  Entities'  assumptions  are,  by  their  nature,  inherently  uncertain  and  the  effect  of  changes  in  estimates  may  be 
significant. The fair value measurements used in estimating the present value calculation are derived from valuation techniques 
generally used in the industry that include inputs for the asset that are not based on observable market data. The extent to which 
the fair value could reasonably vary in the near term has been quantified by evaluating the effect of changes in significant underlying 
assumptions used to estimate the fair value amount. If the life expectancies were increased or decreased by 4 months and the 
discount factors were increased or decreased by 1% while all other variables were held constant, the carrying value of the investment 
in life insurance policies would increase or (decrease) by the unaudited amounts summarized below as of December 31, 2015 and 
2014:

F-37

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Investment in life policies:
December 31, 2015

December 31, 2014

Investment in life policies:

Change in life expectancy

Plus 4 Months

Minus 4 Months

$

$

(37,697) $
(34,686) $

40,997

36,486

Change in discount rate(1)

Plus 1%

Minus 1%

December 31, 2015
29,644
December 31, 2014
25,456
(1)  Discount rate is a present value calculation that considers legal risk, credit risk and liquidity risk and is a component of EDR.

(26,558) $
(22,705) $

$
$

The Company and AmTrust are committed to providing additional capital support to the LSC Entities to keep the life settlement 
policies in-force. The Company and AmTrust, each, are committed to provide 50% of the additional required capital. Below is a 
summary of total premiums to be paid for each of the five succeeding fiscal years to keep the existing life insurance policies in 
force as of December 31, 2015. The actual capital commitment may differ from the amounts shown based on policy lapses and 
terminations, death benefits received and other operating cash flows of the LSC Entities:

2016

2017

2018

2019

2020

Thereafter

Total

Premiums Due on Life
Settlement Contracts

$

$

54,540

53,002

41,409

41,385

38,627

487,107

716,070

In August 2011, the Company formed 800 Superior, LLC with AmTrust, for the purposes of acquiring an office building in 
Cleveland, Ohio. The cost of the building was approximately $7,500. AmTrust has been appointed managing member of 800 
Superior, LLC. The Company and AmTrust each have a 50% ownership interest in 800 Superior, LLC for which the Company is 
not  the  primary  beneficiary. Additionally,  in  2012,  the  Company  entered  into  an  office  lease  with  800  Superior,  LLC  for 
approximately 134,000 square feet. The lease period is for 15 years and the Company paid 800 Superior, LLC $2,655, $2,243 and 
$2,143 for the years ended December 31, 2015, 2014 and 2013, respectively.

The Company’s equity interest in 800 Superior, LLC as of December 31, 2015 and 2014 was $1,720 and $2,140, respectively. 
For the years ended December 31, 2015, 2014 and 2013, the Company recorded equity in earnings (losses) from 800 Superior, 
LLC of $(420), $(737), and $(558), respectively. (See Note 16, "Related Party Transactions").

In September 2012, the Company formed East Ninth & Superior, LLC and 800 Superior NMTC Investment Fund II, LLC 
with AmTrust (collectively “East Ninth & Superior”). The Company and AmTrust each have a 50% ownership interest in East 
Ninth and Superior, LLC and a 24.5% ownership interest in 800 Superior NMTC Investment Fund II, LLC for which the Company 
is not a primary beneficiary.

The  Company’s  equity  interest  in  East  Ninth  &  Superior  as  of  December 31,  2015  and  2014  was  $4,139  and  $4,079, 
respectively. For the years ended December 31, 2015, 2014 and 2013, the Company recorded equity in earnings (losses) from East 
Ninth & Superior of $60, $70, and $(57), respectively.

F-38

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

In February 2015, the Company invested $9,714 in North Dearborn Building Company, L.P. (“North Dearborn”), a limited 
partnership that owns an office building in Chicago, Illinois. AmTrust is also a limited partner in North Dearborn, and the general 
partner is NA Advisors GP LLC (“NA Advisors”), an entity controlled by Michael Karfunkel and managed by an unrelated third 
party. The Company and AmTrust each received a 45% limited partnership interest in North Dearborn for their respective $9,714 
investments, while NA Advisors invested approximately $2,200 and holds a 10% general partnership interest and a 10% profit 
interest, which NA Advisors pays to the unrelated third party manager. North Dearborn appointed NA Advisors as the general 
manager to oversee the day-to-day operations of the office building. North Dearborn is considered to be a VIE, for which the 
Company is not a primary beneficiary. The Company accounts for North Dearborn using the equity method of accounting. The 
Company's total exposure to loss is limited to its equity investment.

The Company’s equity interest in North Dearborn as of December 31, 2015 was $9,862. For the year ended December 31, 
2015, the Company recorded equity in earnings (losses) from North Dearborn of $756. The Company received distributions of 
$607 for the year ended December 31, 2015. (See Note 16, "Related Party Transactions").

In August 2015, the Company formed 4455 LBJ Freeway, LLC with AmTrust, for the purposes of acquiring an office building 
in Dallas, Texas. The cost of the building was approximately $21,000. AmTrust has been appointed managing member of 4455 
LBJ Freeway, LLC. The Company and AmTrust each have a 50% ownership interest in 4455 LBJ Freeway, LLC. The Company 
accounts for 4455 LBJ Freeway, LLC using the equity method of accounting.

The  Company’s  equity  interest  in  4455  LBJ  Freeway,  LLC  as  of  December 31,  2015  was  $10,559.  For  the  year  ended 
December 31, 2015, the Company recorded equity in earnings (losses) from 4455 LBJ Freeway, LLC of $28. (See Note 16, "Related 
Party Transactions").

In August 2015, the Company invested $53,715 in Illinois Center Building, L.P. (“Illinois Center”), a limited partnership 
that owns an office building in Chicago, Illinois. AmTrust and ACP Re Group, Inc. ("ACP Re Group") are also limited partners 
in Illinois Center and the general partner is NA Advisors. The Company and AmTrust each received a 37.5% limited partnership 
interest in Illinois Center for their respective $53,715 investments, while ACP Re Group invested $21,486 for its 15.0% limited 
partnership interest. NA Advisors invested $14,324 and holds a 10.0% general partnership interest and a 10.0% profit interest, 
which NA Advisors pays to the unrelated third party manager. Illinois Center appointed NA Advisors as the general manager to 
oversee the day-to-day operations of the office building. Illinois Center is considered to be a VIE, for which the Company is not 
a primary beneficiary. The Company accounts for Illinois Center using the equity method of accounting. The Company's total 
exposure to loss is limited to its equity investment.

The Company’s equity interest in Illinois Center as of December 31, 2015 was $55,007. For the year ended December 31, 
2015, the Company recorded equity in earnings (losses) from Illinois Center of $1,292. (See Note 16, "Related Party Transactions").

7. Acquisitions

On October 1, 2015, the Company closed on a master transaction agreement with QBE Investments (North America), Inc. 
(“QBE Parent”) and its subsidiary, QBE Holdings, Inc. (together with QBE Parent, “QBE”), pursuant to which the Company 
acquired  QBE’s  lender-placed  insurance  business  (“LPI  Business”),  including  certain  of  QBE’s  affiliates  engaged  in  the  LPI 
Business. The transaction included the acquisition of certain assets, including loan-tracking systems and technology, client servicing 
accounts, intellectual property, and vendor relationships, as well as the assumption of the related insurance liabilities in a reinsurance 
transaction through which the Company received the loss reserves, unearned premium reserves, and invested assets. The aggregate 
consideration for the transaction was approximately $95,726, subject to certain adjustments.

F-39

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

The following table summarizes the estimated fair value of assets acquired and liabilities assumed at the acquisition date:

October 2015
Assets

Cash and invested assets
Premium receivable

Premises and equipment
Intangible assets

Other assets

Total Assets

Liabilities

Unpaid loss and loss adjustment expense reserves
Accounts payable and accrued expenses

Unearned premiums
Total Liabilities

Net assets purchased

Purchase price

Goodwill recorded

$

$

290,262
129,878

1,752
61,645

1,538
485,075

102,913
60,335

245,827
409,075

76,000

95,726

19,726

The goodwill and intangible assets related to the acquisition of LPI Business were assigned to the Property and Casualty 
segment. Goodwill of $19,726 is expected to be deductible for tax purposes. Intangible assets acquired in the acquisition of the 
LPI Business consisted of Agent/Customer relationships of $50,000, Proprietary technology of $10,000 and Other of $1,645, with 
weighted average amortization lives of 15, 10 and 7 years, respectively.

As a result of this acquisition, the Company recorded approximately $126,570 of gross premium written and $8,584 of service 

and fee income related to LPI Business in 2015.

On October 1, 2015, the Company closed its acquisition of certain business lines and assets from Assurant Health, which is 
a business segment of Assurant, Inc. As part of the transaction, the Company acquired the small group self-funded and supplemental 
product lines, as well as North Star Marketing, a proprietary small group sales channel. The purchase price was an aggregate cash 
payment of $14,000.

F-40

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

The following table summarizes the estimated fair value of assets acquired and liabilities assumed at the acquisition date:

October 2015
Assets

Cash and invested assets
Premium receivable

Intangible assets
Total Assets

Liabilities

Unpaid loss and loss adjustment expense reserves
Accounts payable and accrued expenses

Unearned premiums
Deferred tax liability

Other liabilities

Total Liabilities

Net assets purchased

Purchase price

Goodwill recorded

$

$

43,448
18,645

10,493
72,586

66,344
281

2,505
3,887

678
73,695
(1,109)
14,000

15,109

The goodwill and intangible assets related to the acquisition of the business lines and assets from Assurant Health were 
assigned to the Accident and Health segment. Goodwill of $7,288 is expected to be deductible for tax purposes. As a result of this 
acquisition, the Company recorded approximately $55,693 of gross premium written and $17,881 of service and fee income in 
2015.

On April 1, 2015, the Company closed on the acquisition of Assigned Risk Solutions Ltd. ("ARS"), a New Jersey based 
managing general agency that services assigned risk, personal auto, and commercial lines of business, for a purchase price of 
approximately $48,000 in cash and potential future earnout payments ("ARS Contingent Payments"). The fair value of the ARS 
Contingent Payments was estimated to be $4,081 at December 31, 2015. Goodwill recorded on the acquisition of ARS was $14,600. 
No goodwill is expected to be deductible for tax purposes.

On January 23, 2015, the Company closed on the acquisition of Healthcare Solutions Team, LLC (“HST”), an Illinois-based 
healthcare insurance general agency. The Company paid approximately $15,000 on the acquisition date and agreed to pay potential 
future earnout payments ("HST Contingent Payments") based on the overall profitability of HST and the business underwritten 
by the Company's insurance subsidiaries which is produced by HST. The fair value of the HST Contingent Payments was estimated 
to be $4,500 at December 31, 2015. Goodwill recorded on the acquisition of HST was $4,555. The goodwill of $4,555 is expected 
to be deductible for tax purposes.

On September 15, 2014, ACP Re, a Bermuda reinsurer that is a subsidiary of the Michael Karfunkel Family 2005 Trust (the 
“Karfunkel Family Trust”), completed the acquisition of 100% of the outstanding stock of Tower Group International, Ltd. ("Tower") 
and caused its subsidiary to merge into Tower (the "Merger") pursuant to a merger agreement, dated January 3, 2014, by and 
between ACP Re and Tower.

In connection with the Merger, the Company acquired two management companies from ACP Re for $7,500. The management 
companies (together, the “Management Companies”) are the attorneys-in-fact for Adirondack Insurance Exchange, a New York 
reciprocal insurer, and New Jersey Skylands Insurance Association, a New Jersey reciprocal insurer. The Company also agreed to 
pay ACP Re contingent consideration in the form of a three year earnout (the "ACP Re Contingent Payments") of 3% of the gross 
premium written of the Tower personal lines business written or assumed by the Company following the Merger, capped at payments 
in the amount of $30,000 in the aggregate. The fair value of the ACP Re Contingent Payments was estimated to be $26,100 at the 
acquisition date. As the Company purchased the Management Companies and renewal rights from a commonly controlled company, 
the excess of carryover basis of net assets acquired over the purchase price was recorded as a capital contribution.

F-41

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

The following table summarizes the estimated fair value of assets acquired and liabilities assumed at the acquisition date:

September 2014
Assets

Cash
Fee receivable

Intangible assets
Total Assets

Liabilities

Due to related party
Deferred tax liability
Total Liabilities

Net assets purchased

Purchase price
Additional paid-in capital

$

$

70
3,010

144,700
147,780

26,100
39,965

66,065
81,715

7,500
74,215

The intangible assets related to the acquisition of the Management Companies were assigned to the Property and Casualty 
segment.  Intangible  assets  acquired  in  the  acquisition  of  the  Management  Companies  consisted  of  Management  Contracts  of 
$118,600, with indefinite lives, and Renewal rights of $26,100 with a weighted average amortization life of 7 years.

On July 1, 2014, the Company reacquired Agent Alliance Insurance Company (“AAIC”), an Alabama-domiciled insurer 
focused on private passenger auto business in North Carolina which is also licensed as a surplus lines carrier in over 30 states, 
from ACP Re for a purchase price equal to AAIC’s capital and surplus of approximately $17,343. Following the Company's 2012 
sale of AAIC to ACP Re, the Company had continued to reinsure 100% of its existing and renewal private passenger auto insurance.

The following table summarizes the carrying value of assets acquired and liabilities assumed at the acquisition date:

July 2014
Assets
Cash and invested assets
Accrued interest
Premium receivable
Reinsurance recoverable
Prepaid reinsurance
Intangible assets
Goodwill
Income tax receivable

Total Assets

Liabilities
Unpaid loss and loss adjustment expense reserves
Accounts payable and accrued expenses
Unearned premiums
Reinsurance payable
Notes payable
Deferred tax

Total Liabilities
Net assets purchased

F-42

$

$

15,535
138
992
6,966
1,608
900
1,005
84
27,228

6,867
323
1,608
397
350
340
9,885
17,343

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

The goodwill and intangible assets related to the acquisition of AAIC were assigned to the Property and Casualty segment. 

No goodwill is expected to be deductible for tax purposes.

On June 27, 2014, the Company purchased certain assets of Imperial Management Corporation ("Imperial"), including its 
underwriting subsidiaries Imperial Fire & Casualty Insurance Company and National Automotive Insurance Company, its retail 
agency subsidiary ABC Insurance Agencies, and its managing general agency subsidiary RAC Insurance Partners. The purchase 
price was approximately $20,000. In connection with the Imperial transaction, the Company assumed certain debt of Imperial and 
Imperial Fire & Casualty Insurance Company (see Note 15, "Debt").

The following table summarizes the estimated fair value of assets acquired and liabilities assumed at the acquisition date:

June 2014
Assets
Cash and invested assets
Accrued interest
Premium receivable
Reinsurance recoverable
Prepaid reinsurance
Premises and equipment
Intangible assets
Income tax receivable
Other

Total Assets

Liabilities
Unpaid loss and loss adjustment expense reserves
Accounts payable and accrued expenses
Unearned premiums
Reinsurance payable
Notes payable

Total Liabilities
Net assets purchased
Purchase price
Goodwill recorded

$

$

61,011
484
37,348
13,445
36,203
1,893
15,100
104
214
165,802

42,796
17,253
50,178
29,223
8,916
148,366
17,436
20,000
2,564

The goodwill and intangible assets related to the Imperial acquisition were assigned to the Property and Casualty segment. 

No goodwill is expected to be deductible for tax purposes.

On April 1, 2014, the Company purchased Personal Express Insurance Company (“Personal Express”), a California domiciled 

personal auto and home insurer from Sequoia Insurance Company, an affiliate of AmTrust. The purchase price was $21,496.

F-43

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

The following table summarizes the estimated fair value of assets acquired and liabilities assumed at the acquisition date:

April 2014
Assets
Cash and invested assets
Premium receivable
Deferred tax
Intangible assets
Other assets

Total Assets

Liabilities
Unpaid loss and loss adjustment expense reserves
Unearned premiums
Reinsurance payable
Accounts payable and accrued expenses

Total Liabilities
Net assets purchased
Purchase price
Goodwill recorded

$

$

28,725
2,915
119
2,700
729
35,188

4,472
8,352
816
3,186
16,826
18,362
21,496
3,134

The goodwill and intangible assets related to the Personal Express acquisition were assigned to the Property and Casualty 

segment. No goodwill is expected to be deductible for tax purposes.

On January 16, 2014, the Company through its wholly-owned subsidiary, National General Holdings Luxembourg, acquired 
a  100%  equity  interest  of  a  Luxembourg  reinsurer, Anticemex  Reinsurance  S.A.,  for  approximately  $62,973. The  entity  was 
renamed National General Beta Re (“Beta”). Beta is a reinsurer incorporated in Luxembourg that allows the Company to obtain 
the benefits of its capital and utilization of its existing and future loss reserves through a series of reinsurance agreements with 
one of the Company’s subsidiaries.

The following table summarizes the estimated fair value of assets acquired and liabilities assumed at the acquisition date:

January 2014
Assets
Cash and invested assets
Prepaid assets
Loan receivable
Intangible assets
Total Assets

Liabilities
Accounts payable and accrued expenses
Deferred tax liability
Total Liabilities
Net assets purchased
Purchase price
Goodwill recorded

$

$

6,393
1
62,973
132
69,499

20
19,123
19,143
50,356
62,973
12,617

The goodwill and intangible assets related to the Beta acquisition were assigned to the Accident and Health segment. No 

goodwill is expected to be deductible for tax purposes.

F-44

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

No individual acquisition or acquisitions in the aggregate were materially significant that required any pro forma financial 

information during the years ended December 31, 2015 and 2014.

The goodwill associated with the Company's acquisitions relates to the additional benefit (i.e., expected cash flow or earnings, 

customer relationships) of the acquisition in excess of the fair value of the net assets acquired.

8. Goodwill and Intangible Assets, Net

Goodwill

Goodwill is calculated as the excess of purchase price over the net fair value of assets acquired. The Company performs an 
annual impairment analysis to identify potential goodwill impairment and measures the amount of a goodwill impairment loss to 
be recognized. This annual test is performed during the fourth quarter of each year, or more frequently, if events or circumstances 
change in a way that requires the Company to perform the impairment analysis on an interim basis. Goodwill impairment testing 
requires an evaluation of the estimated fair value of each reporting unit to its carrying value, including goodwill. An impairment 
charge is recorded if the estimated fair value is less than the carrying amount of the reporting unit.

Intangible Assets

Intangible  assets  consist  of  finite  and  indefinite  life  assets.  Finite  life  intangible  assets  include  customer  and  producer 
relationships and trademarks. Insurance company licenses and managements contracts are considered indefinite life intangible 
assets subject to annual impairment testing.

The composition of goodwill and intangible assets at December 31, 2015 and 2014 consisted of the following:

December 31, 2015

Trademarks

Loss reserve discount

Agent/Customer relationships

Affinity partners

Renewal rights

Proprietary technology

Management contracts

State licenses
Goodwill
Total

NGHC

Reciprocal Exchanges

Total

Gross
Balance

Accumulated
Amortization

$

8,200

$

6,744

$

15,089

148,419

800

26,100

11,800

118,600

65,165
112,414
506,587

501,187

5,400
506,587

$

$

$

$

$

$

12,779

18,562

436

6,375

379

—

—
—
45,275

44,700

575
45,275

$

$

$

Net Value

Useful Life

1,456

2,310

5 years

7 years

129,857

11 - 17 years

11 years

7 years

3 - 10 years

indefinite life

indefinite life
indefinite life

364

19,725

11,421

118,600

65,165
112,414
461,312

456,487

4,825
461,312

F-45

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

December 31, 2014

Trademarks

Loss reserve discount
Agent/Customer relationships

Affinity partners
Non-compete

Value in policies-in-force
Renewal rights

Management contracts

State licenses
Goodwill
Total

NGHC
Reciprocal Exchanges

Total

Gross
Balance

Accumulated
Amortization

$

8,200

$

5,737

$

12,451
43,652

800
2,500

8,501
26,100

118,600

62,165
70,764
353,733

339,831
13,902
353,733

$

$

$

$

$

$

12,071
9,602

363
2,417

2,468
1,474

—

—
—
34,132

31,663
2,469
34,132

$

$

$

Net Value

Useful Life

5 years

7 years
11 - 17 years

11 years
5 years

1 year
7 years

indefinite life

indefinite life
indefinite life

2,463

380
34,050

437
83

6,033
24,626

118,600

62,165
70,764
319,601

308,168
11,433
319,601

The increase of $41,650 and $100,061, in goodwill and intangibles, respectively, from December 31, 2014 to December 31, 
2015 was primarily due to the LPI Business acquisition, the Assurant Transaction, and the Company's HST and ARS acquisitions.

Goodwill and intangible assets are subject to annual impairment testing or on an interim basis whenever events or changes 
in circumstances indicate that the carrying value of a reporting unit may not be recoverable. Finite-lived intangible assets are 
amortized under the straight-line method, except for loss reserve discounts, which the Company amortizes using an accelerated 
method, which approximates underlying claim payments. The Company also uses the accelerated method of amortization for 
affinity partners and agents’ relationships based on the estimated attrition of those relationships. For the years ended December 31, 
2015, 2014 and 2013, the Company amortized approximately $20,389, $13,791, and $6,420, respectively, related to its intangible 
assets with a finite life, which includes amortization relating to intangibles owned by the Reciprocal Exchanges of $4,380 and 
$2,468 for the year ended December 31, 2015 and for the period ended December 31, 2014, respectively. Included in the Company’s 
amortization expense for the years ended December 31, 2015 and 2014, is an impairment charge of $574 and $812, respectively, 
related to certain agent and customer relationship intangible assets.

The estimated aggregate amortization expense for each of the next five years and thereafter is:

Year ending

2016

2017

2018

2019

2020

Thereafter

NGHC

Reciprocal
Exchanges

Total

$

20,634

$

19,083

14,586

13,598

11,839

83,668

$

230

230

230

230

230

575

20,864

19,313

14,816

13,828

12,069

84,243

$

163,408

$

1,725

$

165,133

F-46

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

The changes in the carrying amount of goodwill by segment for the years ended December 31, 2015, 2014 and 2013 are as 

follows:

Balance as of January 1, 2013

Goodwill additions
Impairment

Balance as of January 1, 2014
Goodwill additions

Foreign currency adjustments
Impairment

Balance as of January 1, 2015

Goodwill additions
Impairment

Balance as of December 31, 2015

Property and
Casualty

Accident and
Health

Total

$

$

$

$

28,074

$

12,125

$

6,169
(1,445)
32,798
6,703

—
(9,419)
30,082

39,455
(11,222)
58,315

$

$

$

25,428
—

37,553
12,819
(3,317)
(6,373)
40,682

19,661
(6,244)
54,099

$

$

$

40,199

31,597
(1,445)
70,351
19,522
(3,317)
(15,792)
70,764

59,116
(17,466)
112,414

As of December 31, 2015 the Company's gross goodwill, accumulated impairment loss and goodwill were $151,800, $39,386 
and $112,414, respectively. As of December 31, 2014 the Company's gross goodwill, accumulated impairment loss and goodwill 
were $92,684, $21,920 and $70,764, respectively.

The Company performs an impairment analysis at the reporting unit level using a two-step impairment test. In evaluating 
goodwill for potential impairment, management compares the fair value of the reporting unit to the carrying value. If the carrying 
value of the reporting unit exceeds the fair value, the goodwill is considered impaired, and a second test is performed to measure 
the amount of impairment loss. In the case of each Luxembourg reporting unit (“RU”), a step 1 analysis was performed to determine 
whether impairment existed using a December 31 measurement date. Since Luxembourg reinsurers are regularly bought and sold 
between third parties and the transaction data information is available, the Guideline Transactions Method of the Market Approach 
was utilized to determine the fair value of the RU. The Guideline Transactions Method is based on valuation multiples derived 
from actual transactions for comparable companies and were used to develop an estimate of value for the subject company. In 
applying this method, valuation multiples are derived from historical data of selected transactions, then evaluated and adjusted, if 
necessary, based on the strengths and weaknesses of the subject company relative to the derived market data. In the case of the 
RU, the most appropriate multiple to utilize was determined to be a Price to Invested Assets (“P/IA”) multiple, since invested 
assets and the corresponding regulatory reserves are metrics utilized by market participants to negotiate the purchase price of the 
transaction. These P/IA multiples are then applied to the appropriate invested assets of the subject company to arrive at an indication 
of fair value. Step 1 of the impairment test indicated that RU’s carrying value exceeded its fair value. Accordingly the Company 
performed a Step 2 impairment test and recorded in General and administrative expenses in our Consolidated Statements of Income, 
non-cash goodwill impairment charges of $17,466, $15,792 and $1,445 as of December 31, 2015, 2014 and 2013, respectively. 
As of December 31, 2015 and 2014, approximately $8,434 and $25,900, respectively, of the Company's goodwill balance was 
related to the Company's Luxembourg reinsurer subsidiaries.

F-47

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

9. Premiums and Other Receivables, Net

Premiums and other receivables, net at December 31, 2015 and 2014 consisted of the following:

December 31,

Premiums receivable (Related parties - $46,565 and $153,654)
Reinsurance recoverable on paid losses and loss adjustment expenses (Related parties -
$15,715 and $13,459)

Commission receivables
Investment receivables

Other receivables (Related parties - $26 and $1,021)
Allowance for uncollectible amounts
Total

NGHC
Reciprocal Exchanges

Total

10. Premises and Equipment, Net

2015

2014

$

652,400

$

543,574

64,056

20,337
—

35,273
(13,433)
758,633

702,439
56,194
758,633

$

$

$

59,318

14,234
19,072

20,973
(9,728)
647,443

589,205
58,238
647,443

$

$

$

The composition of premises and equipment as of December 31, 2015 and 2014 consisted of the following:

December 31, 2015

Land

Buildings

Leasehold improvements

Furniture and equipment

Hardware and software
Total

NGHC

Reciprocal Exchanges

Total

December 31, 2014

Land

Buildings

Leasehold improvements

Furniture and equipment

Hardware and software

Work-in-process systems and software
Total

Cost

$

2,935

Accumulated
Depreciation
$

— $

11,390

7,343

3,656

84,880
$ 110,204

109,479

725
$ 110,204

$

$

313

1,529

1,303

64,128
67,273

66,880

393
67,273

$

$

Net Value

2,935

11,077

5,814

2,353

20,752
42,931

42,599

332
42,931

$

Cost

287

4,013

4,505

581

70,104

2,091

Accumulated
Depreciation
$

— $

208

228

133

50,429

—

Net Value

287

3,805

4,277

448

19,675

2,091

$

81,581

$

50,998

$

30,583

Depreciation and amortization expense related to premises and equipment for the years ended December 31, 2015, 2014 

and 2013 was $12,065, $14,457 and $13,685, respectively.

F-48

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

11. Income Taxes

The Company files a consolidated Federal income tax return. The Reciprocal Exchanges are not included in the Company's 
consolidated tax return as the Company does not have an ownership interest in the Reciprocal Exchanges, and they are not a part 
of the consolidated tax sharing agreement.

Federal income tax expense attributable to income from continuing operations consisted of the following:

Current expense (benefit)

Federal

Foreign

Total current tax expense

Deferred expense (benefit)

Federal

Foreign

Total deferred tax expense (benefit)

Provision for income taxes

Year Ended December 31,

2015

Reciprocal
Exchanges

NGHC

Total

NGHC

2014

Reciprocal
Exchanges

2013

Total

Total

$ 55,018

—
$ 55,018

$ (1,059) $ 53,959
—
$ (1,059) $ 53,959

—

$ 86,250

—
$ 86,250

$

$

1,020

$ 87,270

$ 18,446

—
1,020

—
$ 87,270

—
$ 18,446

$ (3,019) $ (4,890) $ (7,909) $ (42,301) $

(27,094)

(30,113)

$ 24,905

— (27,094)
(35,003)
$ (5,949) $ 18,956

(4,890)

(21,237)
(63,538)
$ 22,712

$

144
— (21,237)
(63,394)
144
$ 23,876

$ (42,157) $ (5,519)
(1,787)
(7,306)
$ 11,140

1,164

The domestic and foreign components of income before taxes and equity in earnings of unconsolidated subsidiaries for the 

years ended December 31, 2015, 2014 and 2013 are as follows: 

Domestic

Foreign

Total

2015

Year Ended December 31,
2014

Reciprocal
Exchanges
7,944
$

NGHC
$ 225,708

(69,062)

$ 156,646

$

7,944

Total
$ 233,652
— (69,062)
$ 164,590

NGHC
$ 195,148
(71,375)
$ 123,773

Reciprocal
Exchanges
3,670
$

$

3,670

Total
$ 198,818
— (71,375)
$ 127,443

2013

Total
$ 33,873

18,384

$ 52,257

F-49

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Deferred income taxes are recognized for the future tax consequences of temporary differences between the financial statement 
carrying amounts and the tax bases of assets and liabilities. The tax effects of temporary differences that give rise to the net deferred 
tax liability are presented below:

2015
Reciprocal
Exchanges

NGHC

December 31,

Total

NGHC

2014
Reciprocal
Exchanges

Total

Deferred tax assets:

Accrued expenses
Unearned premiums

Bad debt
Investments

Depreciation
Contingent commissions

Loss reserve discounting

Suspended Subpart F losses

Net operating loss
carryforwards

Capital loss carryforwards

Partnership activity

Impairments

Goodwill

Unearned revenue

Unrealized capital losses

Foreign translation

APIC stock compensation

Alternative minimum tax
credits

Other

Gross deferred tax assets

Less: Valuation allowance

Total deferred tax assets
Deferred tax liabilities:

Deferred acquisition costs

Investments items

Intangible assets

Premises and equipment

Statutory equalization reserves

Unrealized capital gains

Surplus note interest

Other

$

27,675
68,902

3,692
760

1,725
10,529

7,244

7,364

3,309

1,241

—

6,122

968

6,540

8,418

2,035

1,808

—

897

$

$

1,551
6,033

576
—

—
—

1,393

—

17,758

—

—

15

—

—

1,767

—

—

611

104

159,229

—

159,229

29,808
(17,295)
12,513

47,931

—

71,878

4,759

13,778

—

—

406

8,093

255

2,398

—

—

—

34,491

—

29,226
74,935

4,268
760

1,725
10,529

8,637

7,364

21,067

1,241

—

6,137

968

6,540

10,185

2,035

1,808

611

1,001

189,037
(17,295)
171,742

56,024

255

74,276

4,759

13,778

—

34,491

406

$

$

24,772
50,128

$

1,915
6,611

26,687
56,739

3,212
—

982
9,102

7,310

34,309

3,042

1,247

706

786

539

2,662

—

—

2,204

1,112

2,174

144,287

—

144,287

42,830

1,366

69,267

4,759

40,872

13,848

—

478

90
—

—
—

1,233

—

15,159

62

—

—

—

—

—

—

—

611

562

26,243
(21,518)
4,725

1,525

364

2,908

—

—

2,256

36,074

—

3,302
—

982
9,102

8,543

34,309

18,201

1,309

706

786

539

2,662

—

—

2,204

1,723

2,736

170,530
(21,518)
149,012

44,355

1,730

72,175

4,759

40,872

16,104

36,074

478

Gross deferred tax liabilities

138,752

45,237

183,989

173,420

43,127

216,547

Deferred tax (asset) liability, net

$

(20,477) $

32,724

$

12,247

$

29,133

$

38,402

$

67,535

F-50

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Excluding the Reciprocal Exchanges, there were no deferred tax asset valuation allowances at December 31, 2015 and 2014. 
In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some portion or 
all of the deferred tax assets will not be realized. Management considers the scheduled reversal of deferred tax liabilities, projected 
future taxable income and tax planning strategies in making this assessment. Management believes that it is more likely than not 
that the results of future operations will generate sufficient taxable income to realize the deferred tax assets.

For the Reciprocal Exchanges, the Company has recorded a full valuation allowance against the net deferred tax assets as 
of December 31, 2015 and 2014 and no tax benefit from consolidated pre-tax losses generated for the years ended December 31, 
2015 and 2014 was recognized. Negative evidence in the form of a multi-year history of net operating losses for tax purposes 
supported the determination that the realized net deferred tax asset should be fully reserved. At December 31, 2015 and 2014, in 
considering the need for the full valuation allowance, the Company concluded that retaining a deferred tax liability of $32,724 
and $38,402, respectively, associated with the indefinite long-lived intangibles was appropriate considering this liability cannot 
be used to offset our net deferred tax asset when determining the amount of valuation allowance required. In light of the historic 
and current year losses for tax purposes, we will continue to recognize a full valuation allowance until substantial positive evidence 
supports its reversal in future periods.

The  earnings  of  certain  of  the  Company's  foreign  subsidiaries  have  been  indefinitely  reinvested  in  foreign  operations. 
Therefore, no provision has been made for any U.S. taxes or foreign withholding taxes that may be applicable upon any repatriation 
or  disposition. At  December 31,  2015,  2014  and  2013,  the  undistributed  earnings  of  the  Company’s  foreign  affiliates  were 
approximately $23,637, $9,966 and $8,417, respectively. It should be noted that the total cumulative earnings for the Company’s 
foreign  subsidiaries  was  negative  for  2015,  2014  and  2013. The  determination  of  any  unrecognized  deferred  tax  liability  for 
temporary differences related to investments in certain of the Company’s foreign subsidiaries is not practicable.

Excluding the Reciprocal Exchanges, the Company has net operating carryforwards of $9,453, $8,693 and $9,517 available 
for tax purposes for the years December 31, 2015, 2014 and 2013, respectively. The net operating loss carryforwards expire between 
December 31, 2029 and December 31, 2034.

Total  income  tax  expense  is  different  from  the  amount  determined  by  multiplying  earnings  before  income  taxes  by  the 

statutory Federal tax rate of 35.00%. The reasons for such differences are as follows:

Year Ended December 31, 2015

Income before provision for income taxes and 
equity in earnings of unconsolidated subsidiaries

Tax rate

Computed "expected" tax expense

Increase (decrease) in actual tax reported resulting
from:

Tax-exempt interest

Non-deductible meals and entertainment

Exempt foreign income

Equity method income

Goodwill impairment

Statutory equalization reserves

State tax

Change in valuation allowance

Other permanent items

Total income tax reported

$

$

$

NGHC

Reciprocal
Exchanges

Total

Tax Rate

156,646

35.00%

54,826

$

$

7,944

35.00%

2,780

$

$

164,590

35.00%

57,606

(165)
—

—

—

—

—

—
(4,025)
(4,539)
(5,949)

$

(1,519)
336
(11,393)
3,726

6,113
(27,094)
1,754
(4,025)
(6,548)
18,956

(1,354)
336
(11,393)
3,726

6,113
(27,094)
1,754

—
(2,009)
24,905

F-51

$

35.00%

(0.92)
0.20
(6.92)
2.26

3.71
(16.46)
1.07
(2.45)
(3.97)
11.52%

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Year Ended December 31, 2014

Income before provision for income taxes and 
equity in earnings of unconsolidated subsidiaries
Tax rate

Computed "expected" tax expense
Increase (decrease) in actual tax reported resulting
from:

Tax-exempt interest

Non-deductible meals and entertainment
Exempt foreign income

Goodwill impairment
Statutory equalization reserves
State tax

Other permanent items

Total income tax reported

Year Ended December 31, 2013

$

$

$

NGHC

Reciprocal
Exchanges

Total

Tax Rate

123,773
35.00%

43,321

$

$

3,670
35.00%

1,285

$

$

127,443
35.00%

44,606

(978)
273
(4,304)
5,527
(21,237)
2,453
(2,343)
22,712

$

(86)
—
—

—
—
—
(35)
1,164

(1,064)
273
(4,304)
5,527
(21,237)
2,453
(2,378)
23,876

35.00%

(0.83)
0.21
(3.38)
4.34
(16.66)
1.92
(1.86)
18.74%

Income before provision for income taxes and equity in earnings of unconsolidated 
subsidiaries

Tax rate

Computed "expected" tax expense

Increase (decrease) in actual tax reported resulting from:

Tax-exempt interest

Non-deductible meals and entertainment

Exempt foreign income

Goodwill impairment

Statutory equalization reserves

State tax

Return to provision

Other permanent items
Total income tax reported

$

$

$

$

Total

Tax Rate

52,257

35.00%

18,290

(903)
129
(4,201)
413
(1,787)
3,309
(2,479)
(1,631)
11,140

35.00%

(1.73)
0.25
(8.04)
0.79
(3.42)
6.33
(4.74)
(3.12)
21.32%

In 2013, the Company recorded a return to provision (RTP) adjustment of $(2,479), of which $(2,011) was related to a true 
up of estimated permanent items on the Company’s separate company federal tax return for its subsidiary National Health Insurance 
Company. The Company acquired additional information with regard to these permanent items following the completion of its 
2012 financial statements. These adjustments were not material to the 2013 or 2012 financial statements.

The Company owns a number of Luxembourg licensed reinsurers. Luxembourg reinsurers record a statutory equalization 
reserve which is a compulsory volatility or catastrophe reserve in excess of ordinary reserves determined by a formula based on 
the volatility of the business ceded to the reinsurance company. Equalization reserves are required to be established for Luxembourg 
statutory and tax purposes, but are not recognized under U.S. GAAP. Each year, the Luxembourg reinsurer is required to adjust 
its equalization reserves by an amount equal to statutory net income or loss, determined based on premiums and investment income 
less incurred losses and operating expenses. The yearly adjustment of the equalization reserve generally results in zero pretax 
income on  a Luxembourg  statutory and tax  basis.  Luxembourg  does  not, under  laws currently  in effect, impose  any income, 
corporation or profits tax on the reinsurance company. However, if the reinsurance company were to cease reinsuring business 

F-52

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

without exhausting the equalization reserves, it would recognize income in the amount of the unutilized equalization reserves that 
would be taxed by Luxembourg at a rate of approximately 30%.

The Company establishes deferred tax liabilities equal to approximately 30% of the unutilized statutory equalization reserves 
carried at its Luxembourg reinsurance companies. The deferred tax liability is adjusted each reporting period based primarily on 
amounts  ceded  to  the  Luxembourg  reinsurer  under  the  intercompany  reinsurance  agreements. As  the  income  or  loss  of  the 
Luxembourg entity is primarily from intercompany activity, the impact on the consolidated pre-tax income for the consolidated 
group is generally zero. Accordingly, the reduction of the deferred tax liability for the utilization of equalization reserves creates 
a deferred tax benefit reflected in the income tax provision in the accompanying consolidated statements of income. As there is 
no net effect on the consolidated pre-tax income from the intercompany reinsurance activity, the impact of these transactions 
reduces the worldwide effective tax rate of the Company. As of December 31, 2015 and 2014, the Company had approximately 
$45,927 and $134,975 of unutilized equalization reserves and an associated deferred tax liability of approximately $13,778 and 
$40,493, respectively. For the years ended December 31, 2015, 2014 and 2013, income tax expense included a tax benefit of 
$27,094, $21,237, and $1,787, respectively, attributable to the reduction of the deferred tax liability associated with the utilization 
of equalization reserves of our Luxembourg reinsurers. The effect of this tax benefit reduced the effective tax rate by 16.46%, 
16.66% and 3.42% for the years ended December 31, 2015, 2014 and 2013, respectively.

As permitted by ASC 740, "Income Taxes", the Company recognizes interest and penalties, if any, related to unrecognized 
tax benefits in its income tax provision. The Company does not have any unrecognized tax benefits and, therefore, has not recorded 
any unrecognized tax benefits, or any related interest and penalties, as of December 31, 2015 and 2014. No interest or penalties 
have been recorded by the Company for the years ended December 31, 2015, 2014 and 2013. The Company does not anticipate 
any significant changes to its total unrecognized tax benefits in the next 12 months.

All tax liabilities are payable to the Internal Revenue Service (“IRS”) and various state and local taxing agencies. Excluding 
the Reciprocal Exchanges, the Company’s subsidiaries are currently open to audit by the IRS for the years ended December 31, 
2012 and thereafter for Federal tax purposes. Excluding the Reciprocal Exchanges, for state and local tax purposes, the Company 
is open to audit for tax years ended December 31, 2010 forward, depending on jurisdiction.

12. Reinsurance

The Company's insurance subsidiaries utilize reinsurance agreements to transfer portions of the underlying risk of the business 
the Company writes to various affiliated and third-party reinsurance companies. Reinsurance does not discharge or diminish the 
Company's obligation to pay claims covered by the insurance policies it issues; however, it does permit the Company to recover 
certain incurred losses from its reinsurers and the Company's reinsurance recoveries reduce the maximum loss that it may incur 
as a result of a covered loss event. The Company believes it is important to ensure that its reinsurance partners are financially 
strong and they generally carry at least an A.M. Best rating of ‘‘A-’’ (Excellent) at the time it enters into the Company's reinsurance 
agreements. The Company also enters reinsurance relationships with third-party captives formed by agents as a mechanism for 
sharing risk and profit. The total amount, cost and limits relating to the reinsurance coverage the Company purchases may vary 
from year to year based upon a variety of factors, including the availability of quality reinsurance at an acceptable price and the 
level of risk that the Company chooses to retain for its own account.

The Company assumes and cedes insurance risks under various reinsurance agreements, on both a pro rata basis and excess 
of loss basis. The Company purchases reinsurance to mitigate the volatility of direct and assumed business, which may be caused 
by the aggregate value or the concentration of written exposures in a particular geographic area or business segment and may arise 
from catastrophes or other events. The Company pays a premium as consideration for ceding the risk. The following is a summary 
of effects of reinsurance on premiums and losses for the years ended December 31, 2015, 2014 and 2013:

F-53

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Premium:
Direct

Assumed

2015

2014

2013

Written

Earned

Written

Earned

Written

Earned

Year Ended December 31,

$ 2,234,976

$ 2,052,880

$ 1,558,612

$ 1,496,709

$ 1,315,162

$ 1,325,251

354,772

454,851

576,495

414,410

23,593

25,870

Total Gross Premium

Ceded

Net Premium

2,589,748
(403,502)

$ 2,186,246

2,507,731
(377,921)
$ 2,129,810

2,135,107
(265,083)
$ 1,870,024

1,911,119
(277,899)
$ 1,633,220

1,338,755
(659,439)
679,316

$

1,351,121
(663,055)
688,066

$

Loss and LAE

Year Ended December 31,

2015

2014

2013

Assumed

$

283,568

$

Ceded
254,924

Assumed

$

229,013

$

Ceded
211,433

Assumed

$

14,154

$

Ceded
442,251

Unpaid Loss and LAE reserves

Unearned premiums

As of December 31,

2015

2014

Assumed

Ceded

Assumed

Ceded

$

252,661

$

833,176

$

106,568

$

911,798

309,202

128,343

160,984

102,761

The Company’s reinsurance transactions include premiums written under state-mandated involuntary plans for commercial 
vehicles and premiums ceded to state-provided reinsurance facilities such as Michigan Catastrophic Claims Association (“MCCA”) 
and North Carolina Reinsurance Facility (“NCRF” or “the Facility”) (collectively, “State Plans”), for which it retains no loss 
indemnity risk. Prepaid reinsurance premiums are earned on a pro rata basis over the period of risk, based on a daily earnings 
convention, which is consistent with premiums written.

MCCA is a reinsurance mechanism that covers no-fault first party medical losses of retentions in excess of $545 in 2015. 
The Company currently has claims with retentions from $250 to $545. All automobile insurers doing business in Michigan are 
required to participate in MCCA. Insurers are reimbursed for their covered losses in excess of this threshold, which increased from 
$460 to $480 on July 1, 2010, and increased to $500 in 2011 and remained at this amount until June 30, 2013. Policies effective 
after July 1, 2013 have a threshold of $530. For policies effective after July 1, 2015 through June 30, 2017, the retention will be 
$545. Funding for MCCA comes from assessments against automobile insurers based upon their share of insured automobiles in 
the state. Insurers are allowed to pass along this cost to Michigan automobile policyholders.

The following is a summary of premiums and losses ceded to MCCA for the years ended December 31, 2015, 2014 and 

2013:

Ceded earned premiums

Ceded Loss and LAE

Year Ended December 31,

2015

2014

2013

$

12,146

$

15,482

12,968

$

12,529

12,882

9,037

F-54

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Reinsurance recoverables from MCCA as of December 31, 2015, and 2014 are as follows:

Reinsurance recoverable on paid losses
Reinsurance recoverable on unpaid losses

As of December 31,

2015

2014

$

$

6,986
656,904

8,482
689,202

NCRF is a mechanism for pooling of insurance risks for insureds who cannot obtain coverage by ordinary methods. Under 
the Facility law, licensed and writing carriers and agents must accept and insure any eligible applicant for coverages and limits 
which may be ceded to the Facility. The Facility accepts cession of bodily injury and property damage liability, medical payments, 
and uninsured and combined uninsured/underinsured motorist's coverages. Funding for the NCRF comes from collected premiums 
from automobile insurers based upon the provided coverage of the insured automobiles in the state. The following is a summary 
of premiums and losses ceded to NCRF for the years ended December 31, 2015, 2014 and 2013:

Ceded earned premiums

Ceded Loss and LAE

Year Ended December 31,

2015

2014

2013

$

158,613

$

144,350

151,744

$

130,265

138,473

111,185

Reinsurance recoverables from NCRF as of December 31, 2015 and 2014 are as follows:

As of December 31,

2015

2014

Reinsurance recoverable on paid losses

Reinsurance recoverable on unpaid losses

$

26,228

$

86,941

22,050

84,152

The Company believes that it is unlikely to incur any material loss as a result of non-payment of amounts owed to the 
Company by MCCA and NCRF because (i) the payment obligations are extended over many years, resulting in relatively small 
current payment obligations, (ii) both MCCA and NCRF are supported by assessments permitted by statute, and (iii) the Company 
has not historically incurred losses as a result of non-payment. Because MCCA and NCRF are supported by assessments permitted 
by statute, and there have been no significant and uncollectible balances from NCRF and MCCA, the Company believes that it 
has no significant exposure to uncollectible reinsurance balances from these entities.

In addition to the reinsurance programs described above, until July 31, 2013, the Company used the Personal Lines Quota 
Share reinsurance arrangement to limit maximum loss, provide greater diversification of risk and minimize exposure on larger 
risks. For further discussion on the Personal Lines Quota Share arrangement (see Note 16, “Related Party Transactions”).

F-55

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

The Company has a concentration of credit risk associated with MCCA and NCRF, related to risks ceded in accordance with 
Michigan insurance law and the Company’s market share in North Carolina, respectively, and the reinsurance under the Personal 
Lines Quota Share arrangement. Reinsurance recoverables on unpaid losses at December 31, 2015 and 2014 are as follows:

MCCA

NCRF
Maiden Insurance Company

ACP Re
Technology Insurance Company, Inc.

Other reinsurers' balances - each less than 5% of total

   Subtotal
Reciprocal Exchanges

Total

As of December 31,

2015

2014

656,904

$

86,941
21,075

12,645
8,430

8,096

794,091
39,085

833,176

$

$

689,202

84,152
44,205

26,523
17,682

26,451

888,215
23,583

911,798

$

$

$

The Company also has unauthorized reinsurance with ACP Re and Maiden Insurance Company Ltd. ("Maiden Insurance 

Company") that requires the reinsurers to provide collateral to mitigate any risk of default.

As of July 1, 2015, the Company's new reinsurance program went into effect with respect to excess of loss catastrophic and 
casualty reinsurance for protection against catastrophic and other large losses. The property catastrophe program provides a total 
of $450,000 in coverage in excess of a $50,000 retention, with one reinstatement. The Company also purchased drop-down coverage 
to reduce the retention to $35,000 for Texas and Louisiana. The casualty program provides $45,000 in coverage in excess of a 
$5,000 retention. 

As of July 1, 2015, a reinsurance property catastrophe excess of loss program went into effect protecting the Reciprocal 
Exchanges  against  accumulations  of  losses  resulting  from  a  catastrophic  event. The  program  provides  a  total  of  $355,000  in 
coverage in excess of a $20,000 retention, with one reinstatement.

13. Other Liabilities

Other liabilities at December 31, 2015 and 2014 consisted of the following:

December 31,
Bank overdrafts
Advance premiums

Deferred revenue

Premium and other taxes and assessments
Total

NGHC

Reciprocal Exchanges

Total

$

2015
57,971
9,242

65,186

17,791
$ 150,190

$ 112,085

38,105
$ 150,190

2014
29,265
8,046

11,354

3,159
51,824

46,114

5,710
51,824

$

$

$

$

F-56

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

14. Accounts Payable and Accrued Expenses

Accounts payable and accrued expenses at December 31, 2015 and 2014 consisted of the following:

December 31,

Escheats payable
Accrued expenses related to employees

Accounts payable related to commissions
Premiums payable

Information technology payable
Payable to carrier

Deferred purchase price

Dividends payable
Marketing accruals
Refundable tax credits

Loss reserve fair value

Investments payable

Interest payable

Other

Subtotal

Related Parties:

Accounts payable related to commissions

License fee payable

Information technology payable

Printing fee payable

Renewal rights

Other

Subtotal

Total

NGHC

Reciprocal Exchanges

Total

15. Debt

7.625% Subordinated Notes due 2055

2015

2014

$

10,982
30,224

36,160
—

16,570
34,460

8,581

7,292
4,918
—

1,785

16,670

10,907

54,598

8,720
16,029

6,824
3,324

1,190
—

15,325

2,901
1,153
3,360

4,013

33,517

3,834

38,835

233,147

139,025

—

12,905

16,622

3,892

16,071

2,265

51,755
284,902

265,057

19,845
284,902

$

$

$

30,229

9,148

1,312

3,100

23,499

808

68,096
207,121

189,430

17,691
207,121

$

$

$

$

On August 18, 2015, the Company sold $100,000 aggregate principal amount of the Company’s 7.625% subordinated notes 
due 2055 (the “7.625% Notes”) in a public offering. The net proceeds the Company received from the issuance was approximately 
$96,550, after deducting the underwriting discount, commissions and expenses.

The 7.625%  Notes bear interest at a  rate equal to 7.625%  per year, payable quarterly in arrears on  March 15,  June 15, 
September 15 and December 15 of each year, beginning on December 15, 2015. The 7.625% Notes are the Company’s subordinated 
unsecured obligations and rank (i) senior in right of payment to any future junior subordinated debt, (ii) equal in right of payment 
with  any  unsecured,  subordinated  debt  that  the  Company  incurs  in  the  future  that  ranks  equally  with  the  7.625%  Notes,  and 
(iii) subordinate in right of payment to any of the Company’s existing and future senior debt, including amounts outstanding under 
the Company’s revolving credit facility, the Company’s 6.75% Notes and certain of the Company’s other obligations. In addition, 

F-57

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

the 7.625% Notes are structurally subordinated to all existing and future indebtedness, liabilities and other obligations of the 
Company’s subsidiaries. The 7.625% Notes mature on September 15, 2055, unless earlier redeemed or purchased by the Company. 
Interest expense on the 7.625% Notes for the year ended December 31, 2015 was $2,967.

The indenture contains customary covenants, such as reporting of annual and quarterly financial results, and restrictions on 
certain mergers and consolidations. The indenture also includes covenants relating to the incurrence of debt if the Company’s 
consolidated leverage ratio would exceed 0.35 to 1.00, a limitation on liens, a limitation on the disposition of stock of certain of 
the  Company’s  subsidiaries  and  a  limitation  on  transactions  with  certain  of  the  Company’s  affiliates.  The  Company  was  in 
compliance with all of the covenants contained in the indenture as of December 31, 2015.

6.75% Notes due 2024

On May 23, 2014, the Company sold $250,000 aggregate principal amount of the Company’s 6.75% notes due 2024 (the 
“6.75% Notes”) to certain purchasers in a private placement. The net proceeds the Company received from the issuance was 
approximately $245,000, after deducting the issuance expenses.

The 6.75% Notes bear interest at a rate equal to 6.75% per year, payable semiannually in arrears on May 15 and November 
15 of each year, beginning on November 15, 2014. The 6.75% Notes are the Company’s general unsecured obligations and rank 
equally in right of payment with its other existing and future senior unsecured indebtedness and senior in right of payment to any 
of its indebtedness that is contractually subordinated to the 6.75% Notes. The 6.75% Notes are also effectively subordinated to 
any of the Company’s existing and future secured indebtedness to the extent of the value of the collateral securing such indebtedness 
and are structurally subordinated to the existing and future indebtedness of the Company’s subsidiaries (including trade payables). 
The 6.75% Notes mature on May 15, 2024, unless earlier redeemed or purchased by the Company.

On October 8, 2015, the Company sold an additional $100,000 aggregate principal amount of the Company’s 6.75% Notes 
to certain purchasers in a private placement. The additional 6.75% Notes bear interest at a rate equal to 6.75% per year, payable 
semiannually in arrears on May 15 and November 15 of each year, beginning on November 15, 2015. The additional 6.75% Notes 
mature on May 15, 2024, unless earlier redeemed or purchased by the Company. The net proceeds the Company received from 
the issuance was approximately $98,850, after deducting the estimated issuance expenses payable by the Company. The Company 
intends to use the net proceeds from the issuance for general corporate purposes, including strategic acquisitions and to support 
its current and future policy writings. The additional 6.75% Notes were issued under the same indenture as the original 6.75% Notes. 
Interest expense on the 6.75% Notes, including the additional issuance, for the years ended December 31, 2015 and 2014 was 
$18,428 and $10,218, respectively.

The indenture contains customary covenants, such as reporting of annual and quarterly financial results, and restrictions on 
certain mergers and consolidations. The indenture also includes covenants relating to the incurrence of debt if the Company’s 
consolidated leverage ratio would exceed 0.35 to 1.00, a limitation on liens, a limitation on the disposition of stock of certain of 
the  Company’s  subsidiaries  and  a  limitation  on  transactions  with  certain  of  the  Company’s  affiliates.  The  Company  was  in 
compliance with all of the covenants contained in the indenture as of December 31, 2015.

Revolving Credit Agreement

On May 30, 2014, the Company entered into a $135,000 credit agreement (the “Credit Agreement”), among JPMorgan Chase 
Bank,  N.A.,  as Administrative Agent,  KeyBank  National Association  as  Syndication Agent,  and Associated  Bank,  National 
Association and First Niagara Bank, N.A., as Co-Documentation Agents. The credit facility is a revolving credit facility with a 
letter of credit sublimit of $10,000 and an expansion feature not to exceed $50,000.

The  Credit Agreement  contains  certain  restrictive  covenants  customary  for  facilities  of  this  type  (subject  to  negotiated 
exceptions  and  baskets),  including  restrictions  on  indebtedness,  liens,  acquisitions  and  investments,  restricted  payments  and 
dispositions. There  are  also  financial  covenants  that  require  the  Company  to  maintain  a  minimum  consolidated  net  worth,  a 
maximum consolidated leverage ratio, a minimum fixed charge coverage ratio, a minimum risk-based capital and a minimum 
statutory  surplus. The  Credit Agreement  also  provides  for  customary  events  of  default,  with  grace  periods  where  customary, 
including failure to pay principal when due, failure to pay interest or fees within three business days after becoming due, failure 
to comply with covenants, breaches of representations and warranties, default under certain other indebtedness, certain insolvency 
or receivership events affecting the Company and its subsidiaries, the occurrence of certain material judgments, or a change in 
control of the Company. Upon the occurrence and during the continuation of an event of default, the administrative agent, upon 
F-58

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

the request of the requisite percentage of the lenders, may terminate the obligations of the lenders to make loans and to issue letters 
of credit under the Credit Agreement, declare the Company’s obligations under the Credit Agreement to become immediately due 
and payable and/or exercise any and all remedies and other rights under the Credit Agreement. The Credit Agreement had a maturity 
date of May 30, 2018.

Borrowings under the Credit Agreement bear interest at either the Alternate Base Rate ("ABR") or LIBOR. ABR borrowings 
(which are borrowings bearing interest at a rate determined by reference to the ABR) under the Credit Agreement will bear interest 
at (x) the greatest of (a) the prime rate in effect on such day, (b) the federal funds effective rate on such day plus 0.5 percent or (c) 
the adjusted LIBOR for a one-month interest period on such day plus 1 percent, plus (y) a margin that is adjusted on the basis of 
the Company’s consolidated leverage ratio. Eurodollar borrowings under the Credit Agreement will bear interest at the adjusted 
LIBOR for the interest period in effect plus a margin that is adjusted on the basis of the Company’s consolidated leverage ratio. 
Fees payable by the Company under the Credit Agreement include a letter of credit participation fee (the margin applicable to 
Eurodollar borrowings), a letter of credit fronting fee with respect to each letter of credit (0.125%) and a commitment fee on the 
available commitments of the lenders (a range of 0.20% to 0.30% based on the Company’s consolidated leverage ratio, and which 
rate was 0.25% as of December 31, 2015).

As of December 31, 2015 and 2014, there was no outstanding balance on the line of credit. Interest expense for the Company's 
existing and repaid lines of credit for the years ended December 31, 2015, 2014 and 2013 was $0, $1,162 and $1,254, respectively.

The Company was in compliance with all of the covenants under the Credit Agreement as of December 31, 2015.

See also Note 28, "Subsequent Events" for information on the New Credit Agreement.

Imperial-related Debt

The Company's subsidiary, Imperial Fire and Casualty Insurance Company is the issuer of $5,000 principal amount of Surplus 
Notes  due  2034  ("Imperial  Surplus  Notes"). The  notes  bear  interest  at  an  annual  rate  equal  to  LIBOR  plus  4.05%,  payable 
quarterly. The notes are redeemable by the Company at a redemption price equal to 100% of their principal amount. Interest expense 
on the Imperial Surplus Notes for the years ended December 31, 2015 and 2014, was $220 and $110, respectively. (See Note 7, 
"Acquisitions").

Reciprocal Exchanges' Surplus Notes

ACP Re (or subsidiaries thereof), a related party, holds the surplus notes issued by the Reciprocal Exchanges ("Reciprocal 
Exchanges' Surplus Notes") when they were originally capitalized. The obligation to repay principal and interest on these surplus 
notes is subordinated to the Reciprocal Exchanges’ other liabilities, including obligations to policyholders and claimants for benefits 
under insurance policies. Principal and interest on these surplus notes are payable only with regulatory approval. Interest expense 
on the Reciprocal Exchanges' Surplus Notes for the year ended December 31, 2015 and for the period ended December 31, 2014, 
was $4,656 and $5,724, respectively, which includes amortization of $(2,023) and $3,774, respectively. (See Note 16, "Related 
Party Transactions").

Maturities of the Company's debt for the five years subsequent to December 31, 2015 are as follows:

December 31,
7.625% Notes

6.75% Notes

Imperial Surplus Notes

Reciprocal Exchanges' Surplus Notes

2016

2017

2018

2019

2020

$

— $

— $

— $

— $

—

—

—

—

—

—

—

—

—

—

—

—

Thereafter
— $ 100,000

Total
$ 100,000

— 350,000

350,000

—

—

5,000

45,476

5,000

45,476

Total principal amount of debt

$

— $

— $

— $

— $

— $ 500,476

$ 500,476

Less: Unamortized debt issuance costs
and unamortized discount

Carrying amount of debt

(8,939)
$ 491,537

F-59

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

As  of  December 31,  2015  and  2014,  the  Company  had  outstanding  letters  of  credit  of  approximately  $0  and  $12,142, 

respectively.

16. Related Party Transactions

The founding and significant shareholder of the Company has an ownership interest in AmTrust, Maiden Holdings Ltd. 

(“Maiden”) and ACP Re. The Company provides and receives services from these related entities as follows:

Agreements with AmTrust and Affiliated Entities

Asset Management Agreement

Pursuant to an Asset Management Agreement among NGHC and AII Insurance Management Limited (“AIIM”), a subsidiary 
of AmTrust, the Company pays AIIM a fee for managing the Company’s investment portfolio. Pursuant to the asset management 
agreement, AIIM provides investment management services for a quarterly fee of 0.05% of the average value of assets under 
management if the average value of the account for the previous calendar quarter is less than or equal to $1 billion, and 0.0375% 
of the average value of assets under management if the average value of the account for the previous calendar quarter is greater 
than $1 billion. Following the initial one-year term, the agreement may be terminated upon 30 days written notice by either party. 
The amounts charged for such expenses were $2,384, $1,916 and $1,612 for the years ended December 31, 2015, 2014 and 2013, 
respectively. As of December 31, 2015 and 2014, there was a payable to AIIM related to these services in the amount of $1,909 
and $564, respectively.

Master Services Agreement

AmTrust provides postage and billing services to the Company for premiums written on the Company’s new policy system 
pursuant to a Master Services Agreement with National General Management Corp., a wholly owned subsidiary of the Company. 
The agreement is effective for ten years from the acceptance of all phases of the initial work statement and can be automatically 
renewed thereafter for subsequent five-year terms. The agreement is cancellable for material breach of contract that is not cured 
within thirty days, if either party fails to perform obligations under contract, if either party is declared bankrupt or insolvent, and 
in the event of a proposed change of control by either party to a competitor. The services are charged on a work-per-piece basis 
and are billed to the Company at cost. The Company has the right to audit the books and records as appropriate. AmTrust also 
provides the Company information technology development services in connection with the development of a policy management 
system at cost pursuant to a Master Services Agreement with National General Management Corp. In addition, as consideration 
for a license for the Company to use that system, AmTrust receives a license fee in the amount of 1.25% of gross premium of 
NGHC and its affiliates written on the system plus the costs for support services. In 2014, AmTrust also began providing the 
Company services in managing the premium receipts from its lockbox facilities at a fixed cost per item processed.

The Company recorded expenses and capitalized costs related to the Master Services Agreement of $36,742, $27,072 and 
$22,598 for the years ended December 31, 2015, 2014 and 2013, respectively. As of December 31, 2015 and 2014, there was a 
payable related to the services received under this agreement in the amount of $30,122 and $13,621, respectively.

Reinsurance Agreements

On July 1, 2012, a wholly-owned subsidiary of the Company, Integon National, entered into an agreement with an AmTrust 
subsidiary, Risk Services, LLC (“RSL”). RSL provides certain consulting and marketing services to promote the Company’s captive 
insurance program to potential agents. RSL receives 1.5% of all net premiums written generated to the program. The amounts 
charged  for  such  fees  for  the  years  ended  December 31,  2015,  2014  and  2013  were  $145,  $99  and  $134,  respectively. As  of 
December 31, 2015 and 2014, there was a payable for these services in the amount of $34 and $31, respectively.

On March 22, 2012, Integon National entered into a reinsurance agreement with an AmTrust subsidiary, Agent Alliance 
Reinsurance Company (“AARC”), whereby the Company cedes 25% of the business written by certain agents who are members 
of the Company’s captive agent program along with 25% of any related losses. The Company receives a ceding commission of 
25% of the associated ceded premiums. Each party may terminate the agreement by providing 90 days written notice.

F-60

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

On  January  1,  2013,  the  Company  entered  into  a  quota  share  agreement  with Wesco  Insurance  Company  (“Wesco”),  a 
subsidiary of AmTrust, to assume 100% of the accident and health business written before January 1, 2013. The Company reinsures 
100% of the existing obligations with respect to the accident and health program, including a loss portfolio transfer of 100% of 
loss and LAE reserves and unearned premium as of the effective date in exchange for an amount equal to 100% of the loss and 
LAE reserves and unearned premium reserves related to the existing contracts and 100% of the business fronted by Wesco on 
behalf of the Company after the effective date less the fronted ceded commission of 5% of premiums written, plus the related 
fronting acquisition costs and fronting inuring reinsurance costs, both meaning the actual costs paid by Wesco to the third parties 
with respect to those transactions.

On November 9, 2012, Integon National entered into a reinsurance agreement with an affiliated company, AAIC, whereby 
AAIC cedes 100% of the total written premiums, acquisition costs and incurred losses and LAE on business with effective dates 
before and after November 9, 2012. The agreement had an indefinite term. In July 2014, the Company reacquired AAIC from ACP 
Re.

The amounts related to these reinsurance treaties are as follows:

December 31, 2015

Wesco

AARC

December 31, 2014

Wesco

AARC

Year Ended December 31, 2015

Wesco

AARC

Year Ended December 31, 2014

Wesco

AARC

Year Ended December 31, 2013

AAIC

Wesco

AARC

NGHC Quota Share Agreement

Recoverable (Payable)
on Paid and Unpaid
Losses and LAE

Commission
Receivable

Premium
Receivable
(Payable)

$

(45) $
829

— $

107

—
(395)

Recoverable (Payable)
on Paid and Unpaid
Losses and LAE

Commission
Receivable

Premium
Receivable
(Payable)

$

$

$

$

(3,987) $
706

— $

94

(638)
(350)

Assumed (Ceded)
Earned Premiums

Commission
Income (Expense)

Assumed (Ceded)
Losses and LAE

$

69
(1,504)

$

212

470

(414)
(814)

Assumed (Ceded)
Earned Premiums

Commission
Income (Expense)

Assumed (Ceded)
Losses and LAE

$

17,843
(1,317)

(4,134) $
369

14,852
(811)

Assumed (Ceded)
Earned Premiums

Commission
Income (Expense)

Assumed (Ceded)
Losses and LAE

4,103

$

(631) $

14,681
(1,197)

(4,175)
390

2,445

8,556
(750)

The Company participated in a quota share reinsurance treaty with the related entities listed below whereby it ceded 50% of 
the total net earned premiums and net incurred losses and LAE on business with effective dates after March 1, 2010 (“NGHC 
Quota Share”).

On August 1, 2013, the Company provided notice to parties of the NGHC Quota Share agreement that it was terminating 
the agreement. The Company no longer cedes any net earned premiums and net incurred losses and LAE on business with effective 
dates after July 31, 2013. The termination was on a run-off basis, meaning the Company continued to cede 50% of the net premiums 

F-61

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

and the related net losses with respect to policies in force as of July 31, 2013 through the expiration of such policies, the last of 
which expired on July 31, 2014.

The NGHC Quota Share provided that the reinsurers pay a provisional ceding commission equal to 32.5% of ceded earned 
premium, net of premiums ceded by the Company for inuring reinsurance, subject to adjustment. The ceding commission is subject 
to adjustment to a maximum of 34.5% if the loss ratio for the reinsured business is 60.0% or less and a minimum of 30.5% if the 
loss ratio is 64.5% or greater. Effective October 1, 2012, the parties amended the NGHC Quota Share to decrease the provisional 
ceding commission from 32.5% to 32.0% of ceded earned premium, net of premiums ceded by the Company for inuring reinsurance, 
subject to adjustment. The ceding commission is subject to adjustment to a minimum of 30.0% (changed from 30.5%), if the loss 
ratio is 64.5% or greater. The Company believes that the terms, conditions and pricing of the NGHC Quota Share were determined 
by arm's length negotiations and reflect market terms and conditions.

The percentage breakdown by reinsurer of such 50% is as follows:

Name of Insurer
ACP Re
Maiden Insurance Company, a subsidiary of Maiden
Technology Insurance Company, Inc., a subsidiary of AmTrust

The amounts related to this reinsurance treaty are as follows:

Quota Share
Percentage
15%
25%
10%

Year Ended December 31, 2015

ACP Re

Maiden Insurance Company

Technology Insurance Company, Inc.

Total

Year Ended December 31, 2014

ACP Re

Maiden Insurance Company

Technology Insurance Company, Inc.

Total

Year Ended December 31, 2013

ACP Re

Maiden Insurance Company

Technology Insurance Company, Inc.

Total

Ceded Earned Premiums

Ceding Commission
Income (Expense)

Ceded Losses and
LAE

$

$

— $

—

—

— $

(1,226) $
(2,057)
(804)
(4,087) $

3,657

6,109

2,425

12,191

Ceded Earned Premiums

Ceding Commission
Income

Ceded Losses and
LAE

$

$

$

$

12,850

$

3,703

$

21,416

8,567

6,115

2,455

42,833

$

12,273

$

11,486

19,130

7,671

38,287

Ceded Earned
Premiums

Ceding Commission
Income

Ceded Losses and
LAE

149,954

$

46,943

$

249,924

99,970

78,224

31,181

94,802

158,004

63,201

499,848

$

156,348

$

316,007

Included in ceding commission income was $0, $5,076 and $86,514 for the years ended December 31, 2015, 2014 and 2013, 
respectively, which represented recovery of successful acquisition cost of the reinsured contracts. These amounts have been netted 
against acquisition costs and other underwriting expenses in the accompanying consolidated statements of income.

F-62

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

December 31, 2015

ACP Re

Maiden Insurance Company
Technology Insurance Company, Inc.

Total

December 31, 2014

ACP Re
Maiden Insurance Company

Technology Insurance Company, Inc.
Total

Reinsurance
Recoverable on Paid
and Unpaid Losses and
LAE

Ceded Commission
Payable

Ceded Premium
Payable

$

$

17,298

$

— $

28,830
11,532

—
—

57,660

$

— $

9,025

15,041
6,016

30,082

Reinsurance
Recoverable on Paid
and Unpaid Losses and
LAE

Ceded Commission
Payable

Ceded Premium
Payable

$

$

30,517
50,861

20,345
101,723

$

$

3
5

2
10

$

$

7,792
12,987

5,195
25,974

The Company nets the ceded commission receivable against ceded premium payable in the consolidated balance sheets as 
the NGHC Quota Share Agreement allows for net settlement. The agreement also stipulates that if the Company would be denied 
full statutory credit for reinsurance ceded pursuant to the credit for reinsurance laws or regulations in any applicable jurisdiction, 
the reinsurers will secure an amount equal to that obligation through a letter of credit; assets held in trust for the benefit of the 
Company or cash. ACP Re and Maiden Insurance Company held assets in trust in the amount of $18,677 and $30,797, respectively, 
as of December 31, 2015 and $31,044 and $58,513, respectively, as of December 31, 2014.

The Company and AmTrust have formed the LSC Entities for the purposes of acquiring certain life settlement contracts. For 

further discussion on the LSC Entities' arrangements (see Note 6, “Equity Investments in Unconsolidated Subsidiaries”).

800 Superior, LLC

As described in Note 6, "Equity Investments in Unconsolidated Subsidiaries", the Company formed 800 Superior, LLC along 
with AmTrust, whereby each entity owns a 50% interest. In 2012, the Company also entered into a lease agreement with 800 
Superior, LLC for a period of 15 years whereby the Company leased approximately 134,000 square feet. The Company paid 800 
Superior, LLC $2,655, $2,243 and $2,143 for the years ended December 31, 2015, 2014 and 2013, respectively.

The Company’s equity interest in 800 Superior, LLC as of December 31, 2015 and 2014 was $1,720 and $2,140, respectively. 
For the years ended December 31, 2015, 2014 and 2013, the Company recorded equity in earnings (losses) from 800 Superior, 
LLC of $(420), $(737), and $(558), respectively.

In September 2012, 800 Superior, LLC received $19,400 in net proceeds from a financing transaction the Company and 
AmTrust entered into with Key Community Development Corporation (“KCDC”) related to a capital improvement project for the 
office building in Cleveland, Ohio owned by 800 Superior, LLC. The Company, AmTrust and KCDC collectively made capital 
contributions (net of allocation fees) and loans to 800 Superior NMTC Investment Fund II and 800 Superior NMTC Investment 
Fund I LLC (collectively, the “Investment Funds”) under a qualified New Markets Tax Credit (“NMTC”) program. The NMTC 
program was provided for in the Community Renewal Tax Relief Act of 2000 (the “Act”) and is intended to induce capital investment 
in qualified lower income communities. The Act permits taxpayers to claim credits against their Federal income taxes for up to 
39% of qualified investments in the equity of community development entities (“CDEs”). CDEs are privately managed investment 
institutions that are certified to make qualified low-income community investments (“QLICIs”).

In addition to the capital contributions and loans from the Company, AmTrust and KCDC, as part of the transaction, the 
Investment Funds received, directly and indirectly, proceeds of approximately $8,000 through two loans originating from state 
and local governments of Ohio. These loans are each for a period of 15 years and have an average interest rate of 1.7% per annum.

The Investment Funds then contributed the loan proceeds and capital contributions of $19,400 to two CDEs, which, in turn, 
loaned the funds on similar terms to 800 Superior, LLC. The proceeds of the loans from the CDEs (including loans representing 

F-63

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

the capital contribution made by KCDC, net of allocation fees) will be used to fund the capital improvement project. As collateral 
for these loans, the Company has granted a security interest in the assets acquired with the loan proceeds.

The Company and AmTrust are each entitled to receive an equal portion of 49% of the benefits derived from the NMTCs 
generated by 800 Superior Investment Fund II LLC, while KCDC is entitled to the remaining 51%. The NMTC is subject to 100% 
recapture for a period of seven years as provided in the Internal Revenue Code. During this seven years compliance period, the 
entities involved are required to be in compliance with various regulations and contractual provisions that apply to the NMTC 
arrangement.  Non-compliance  with  applicable  requirements  could  result  in  the  projected  tax  benefits  not  being  realized  and, 
therefore, could require the Company to indemnify KCDC for any loss or recapture of NMTCs related to the financing until such 
time as the obligation to deliver tax benefits is relieved. The Company does not anticipate any credit recaptures will be required 
in connection with this arrangement. In addition, this transaction includes a put/call provision whereby the Company may be 
obligated or entitled to repurchase KCDC's interest in the Investment Funds in September 2019 at the end of the recapture period. 
Management believes that KCDC will exercise its put option and, therefore, attributed an insignificant value to the put/call.

East Ninth & Superior, LLC

In September 2012, the Company formed East Ninth & Superior. The Company and AmTrust each have a 50% ownership 
interest in East Ninth and Superior, LLC and a 24.5% ownership interest in 800 Superior NMTC Investment Fund II, LLC for 
which the Company is not a primary beneficiary.

The  Company’s  equity  interest  in  East  Ninth  &  Superior  as  of  December 31,  2015  and  2014  was  $4,139  and  $4,079, 
respectively. For the years ended December 31, 2015, 2014 and 2013, the Company recorded equity in earnings (losses) from East 
Ninth & Superior of $60, $70, and $(57), respectively.

North Dearborn Building Company, L.P.

In February 2015, the Company invested $9,714 in North Dearborn, a limited partnership that owns an office building in 
Chicago, Illinois. AmTrust is also a limited partner in North Dearborn, and the general partner is NA Advisors, an entity controlled 
by Michael Karfunkel and managed by an unrelated third party. The Company and AmTrust each received a 45% limited partnership 
interest in North Dearborn for their respective $9,714 investments, while NA Advisors invested approximately $2,200 and holds 
a 10% general partnership interest and a 10% profit interest, which NA Advisors pays to the unrelated third party manager. North 
Dearborn appointed NA Advisors as the general manager to oversee the day-to-day operations of the office building. North Dearborn 
is considered to be a VIE, for which the Company is not a primary beneficiary. The Company accounts for North Dearborn using 
the equity method of accounting. The Company's total exposure to loss is limited to its equity investment.

The Company’s equity interest in North Dearborn as of December 31, 2015 was $9,862. For the year ended December 31, 
2015, the Company recorded equity in earnings (losses) from North Dearborn of $756. The Company received distributions of 
$607 for the year ended December 31, 2015.

4455 LBJ Freeway, LLC

In August 2015, the Company formed 4455 LBJ Freeway, LLC with AmTrust, for the purposes of acquiring an office building 
in Dallas, Texas. The cost of the building was approximately $21,000. AmTrust has been appointed managing member of 4455 
LBJ Freeway, LLC. The Company and AmTrust each have a 50% ownership interest in 4455 LBJ Freeway, LLC. The Company 
accounts for 4455 LBJ Freeway, LLC using the equity method of accounting.

The  Company’s  equity  interest  in  4455  LBJ  Freeway,  LLC  as  of  December 31,  2015  was  $10,559.  For  the  year  ended 

December 31, 2015, the Company recorded equity in earnings (losses) from 4455 LBJ Freeway, LLC of $28.

Illinois Center Building, L.P.

In August 2015, the Company invested $53,715 in Illinois Center, a limited partnership that owns an office building in 
Chicago, Illinois. AmTrust and ACP Re Group are also limited partners in Illinois Center and the general partner is NA Advisors. 
The Company and AmTrust each received a 37.5% limited partnership interest in Illinois Center for their respective $53,715 
investments, while ACP Re Group invested $21,486 for its 15.0% limited partnership interest. NA Advisors invested $14,324 and 
holds a 10.0% general partnership interest and a 10.0% profit interest, which NA Advisors pays to the unrelated third party manager. 
F-64

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Illinois Center appointed NA Advisors as the general manager to oversee the day-to-day operations of the office building. Illinois 
Center is considered to be a VIE, for which the Company is not a primary beneficiary. The Company accounts for Illinois Center 
using the equity method of accounting. The Company's total exposure to loss is limited to its equity investment.

The Company’s equity interest in Illinois Center as of December 31, 2015 was $55,007. For the year ended December 31, 

2015, the Company recorded equity in earnings (losses) from Illinois Center of $1,292.

Agreements with ACP Re and Affiliated Entities

In connection with the acquisition of Tower by ACP Re, the Company entered into the agreements described below.

Personal Lines Master Agreement

On July 23, 2014, the Company and ACP Re entered into the Amended and Restated Personal Lines Master Agreement (the 
"Master Agreement"). The Master Agreement provided for the implementation of the various transactions associated with the 
acquisition of Tower by ACP Re. In addition, the Master Agreement requires the Company to pay ACP Re contingent consideration 
in the form of a three-year earnout (the "ACP Re Contingent Payments") of 3% of gross premium written of the Tower personal 
lines business written or assumed by the Company following the Merger. The ACP Re Contingent Payments are subject to a 
maximum of $30,000, in the aggregate, over the three-year period. During the year ended December 31, 2015 and 2014, the ACP 
Re Contingent Payments made by the Company were $9,785 and $2,601, respectively. The expected remaining ACP Re Contingent 
Payments as of December 31, 2015 are $17,614. The fair value of the ACP Re Contingent Payments as of December 31, 2015 and 
2014 was $16,071 and $23,499, respectively.

PL Reinsurance Agreement and the Personal Lines Cut-Through Quota Share Reinsurance Agreement

Integon National entered into the Personal Lines Quota Share Reinsurance Agreement (the "PL Reinsurance Agreement"), 
with  Tower’s  ten  statutory  insurance  companies  (collectively,  the  “Tower  Companies”),  pursuant  to  which  Integon  National 
reinsures 100% of all losses under the Tower Companies’ new and renewal personal lines business written after September 15, 
2014.  The  ceding  commission  payable  by  Integon  National  under  the  PL  Reinsurance Agreement  is  equal  to  the  sum  of  (i) 
reimbursement of the Tower Companies’ acquisition costs in respect of the business covered, including commission payable to 
National General Insurance Marketing, Inc., a subsidiary of the Company (“NGIM”), pursuant to the PL MGA Agreement (as 
defined below), and premium taxes and (ii) 2% of gross premium written (net of cancellations and return premiums) collected 
pursuant to the PL MGA Agreement. In connection with the execution of the PL Reinsurance Agreement, the Personal Lines Cut-
Through Quota Share Reinsurance Agreement, dated January 3, 2014, by and among the Tower Companies and Integon National 
(the “Cut-Through Reinsurance Agreement”), was terminated on a run-off basis, with the reinsurance of all policies reinsured 
under such agreement remaining in effect.

As of December 31, 2015 and 2014, there was a net receivable due from the Tower Companies of $46,565 and $43,998, 
respectively. As a result of the PL Reinsurance Agreement and the Cut-Through Reinsurance Agreement, for the years ended 
December 31, 2015 and 2014, the Company assumed $144,497 and $439,578, respectively, of premium from the Tower Companies 
and recorded $38,550 and $110,490, respectively, of ceding commission expense. For the years ended December 31, 2015 and 
2014, the Company earned premium of $248,544 and $284,480, respectively, under these reinsurance agreements. For the years 
ended  December 31,  2015  and  2014,  the  Company  incurred  losses  and  loss  adjustment  expenses  of  $159,814  and  $154,577, 
respectively, under these reinsurance agreements.

PL MGA Agreement

NGIM produces and manages all new and renewal personal lines business of the Tower Companies pursuant to a Personal 
Lines Managing General Agency Agreement (the "PL MGA Agreement"). As described above, all post-September 15, 2014 personal 
lines business written by the Tower Companies is reinsured by Integon National pursuant to the PL Reinsurance Agreement. The 
Tower Companies pay NGIM a 10% commission on all business written pursuant to the PL MGA Agreement. All payments by 
the Tower Companies to NGIM pursuant to the PL MGA Agreement are netted out of the ceding commission payable by Integon 
National  to  the  Tower  Companies  pursuant  to  the  PL  Reinsurance Agreement.  The  Company  recorded  $12,428  and  $8,826, 
respectively, of commission income for the years ended December 31, 2015 and 2014 as a result of the PL MGA Agreement.

F-65

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

PL Administrative Services Agreement

National  General  Management  Corp.,  a  subsidiary  of  the  Company  ("NGMC"),  the Tower  Companies  and  an  affiliated 
company,  CastlePoint  Reinsurance  Company,  Ltd  (“CP  Re”),  entered  into  the  Personal  Lines  LPTA Administrative  Services 
Agreement (the "PL Administrative Agreement"), pursuant to which NGMC administers the run-off of CP Re’s and the Tower 
Companies’ personal lines business written prior to September 15, 2014 at cost. CP Re and the Tower Companies reimburse NGMC 
for  its  actual  costs,  including  costs  incurred  in  connection  with  claims  operations,  out-of-pocket  expenses,  costs  incurred  in 
connection with any required modifications to NGMC's claims systems and an allocated portion of the claims service expenses 
paid by Integon National to the Tower Companies pursuant to the Cut-Through Reinsurance Agreement. As a result of the PL 
Administrative Agreement,  the  Company  was  reimbursed  $3,379  and  $0  for  the  years  ended  December 31,  2015  and  2014, 
respectively. As of December 31, 2015 and 2014, there was a receivable related to the PL Administrative Agreement of $11,795 
and $1,546, respectively.

Stop-Loss and Retrocession Agreements

National General Re, Ltd., a subsidiary of the Company (“NG Re Ltd.”), along with AmTrust International Insurance, Ltd., 
an affiliate of the Company (“AII”), as reinsurers, entered into a $250,000 Aggregate Stop Loss Reinsurance Agreement (the "Stop-
Loss Agreement")  with  CP  Re.  NG  Re  Ltd.  and AII  also  entered  into  an Aggregate  Stop  Loss  Retrocession  Contract  (the 
"Retrocession Agreement") with ACP Re pursuant to which ACP Re is obligated to reinsure the full amount of any payments that 
NG Re Ltd. and AII are obligated to make to CP Re under the Stop-Loss Agreement. Pursuant to the Stop-Loss Agreement, each 
of NG Re Ltd. and AII provide, severally, $125,000 of stop loss coverage with respect to the run-off of the Tower business written 
on or before September 15, 2014. The reinsurers’ obligation to indemnify CP Re under the Stop-Loss Agreement will be triggered 
only at such time as CP Re’s ultimate paid net loss related to the run-off of the pre-September 15, 2014 Tower business exceeds 
a retention equal to the Tower Companies’ loss and loss adjustment reserves and unearned premium reserves as of September 15, 
2014, which, the parties to the Loss Portfolio Transfer Agreement have agreed will be established upon reevaluation as of December 
31, 2015. CP Re will pay AII and NG Re Ltd. total premium of $56,000 on the fifth anniversary of the Stop-Loss Agreement. The 
premium payable by NG Re Ltd. and AII to ACP Re pursuant to the Retrocession Agreement will be $56,000 in the aggregate, 
less a ceding commission of 5.5% to be retained by NG Re Ltd. and AII. The Company will record this reinsurance transaction 
under the deposit method of accounting.

Credit Agreement

On September  15, 2014, NG Re Ltd. entered into a credit agreement (the “ACP Re Credit Agreement”) by  and among 
AmTrust, as Administrative Agent, ACP Re and London Acquisition Company Limited, a wholly owned subsidiary of ACP Re, 
as the borrowers (collectively, the “Borrowers”), ACP Re Holdings, LLC, as Guarantor, and AII and NG Re Ltd., as Lenders, 
pursuant to which the Lenders made a $250,000 loan ($125,000 made by each Lender) to the Borrowers on the terms and conditions 
contained within the ACP Re Credit Agreement.

The ACP Re Credit Agreement has a maturity date of September 15, 2021. Outstanding principal under the ACP Re Credit 
Agreement bears interest at a fixed annual rate of seven percent (7%), payable semi-annually on the last day of January and July. 
The obligations of the Borrowers are secured by (i) a first-priority pledge of 100% of the stock of ACP Re and certain of ACP Re’s 
U.S. subsidiaries and 65% of the stock of certain of ACP Re’s foreign subsidiaries and (ii) a first-priority lien on the assets of the 
Borrowers and Guarantor and certain of the assets of ACP Re’s subsidiaries (other than the Tower Companies).

The Company recorded interest income of approximately $8,701 and $2,601 for the years ended December 31, 2015 and 

2014, respectively, under the ACP Re Credit Agreement.

Surplus Notes of the Reciprocal Exchanges

ACP Re, an affiliate of the Company, holds the surplus notes carried at $45,476 and $48,374 as of December 31, 2015 and 
2014, respectively, issued by the Reciprocal Exchanges. The obligation to repay principal and interest on the Reciprocal Exchanges’ 
Surplus Notes is subordinated to the Reciprocal Exchanges’ other liabilities. Principal and interest on the Reciprocal Exchanges’ 
Surplus Notes are payable only with regulatory approval (see Note 15, “Debt”).

F-66

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Investments

In the fourth quarter of 2015, NG Re Ltd. purchased from Tower entities two investments in limited partnership interests for 

an aggregate amount of approximately $5,115.

AIBD Health Plan

On September 1, 2012 the Company purchased The Association Benefits Solution companies , a group of companies affiliated 
with the accident and health insurance industry. As part of the purchase, the Company is now affiliated with AIBD Health Plan 
which is a welfare benefit plan for several member groups. As of December 31, 2015 and 2014, the Company had a receivable of 
$5,418 and $5,377, respectively. Also, as part of this plan, the Company utilizes an employer trust to administer additional claims. 
As of December 31, 2015 and 2014, the Company had a receivable to the employer trust in the amount of $2,950 and $605, 
respectively.

17. Unpaid Losses and Loss Adjustment Expenses

Activity in the reserves for unpaid losses and LAE is presented below:

Year Ended December 31,

2015

Reciprocal
Exchanges

NGHC

Total

NGHC

2014

Reciprocal
Exchanges

Total

2013

Total

$1,450,305

$ 111,848

$1,562,153

$1,259,241

$

— $1,259,241

$1,286,533

(888,215)

(23,583)

(911,798)

(950,828)

562,090

88,265

650,355

308,413

—

—

(950,828)

(991,447)

308,413

295,086

1,265,702

100,255

1,365,957

1,008,406

25,382

1,033,788

456,039

18,378

(2,694)

15,684

17,941

1,336

19,277

6,085

1,284,080

97,561

1,381,641

1,026,347

26,718

1,053,065

462,124

Unpaid losses and LAE,
gross of related reinsurance
recoverable at beginning of
the year

Less: Reinsurance
recoverables at beginning of
the year

Net balance at beginning of
the year

Incurred losses and LAE
related to:

Current year

Prior year

Total incurred

Paid losses and LAE related
to:

Current year

Prior year

Total paid

(835,854)

(347,912)

(1,183,766)

(37,018)

(55,501)

(92,519)

(872,872)
(403,413)
(1,276,285)

(645,826)
(187,010)
(832,836)

(20,715)
(12,429)
(33,144)

(666,541)
(199,439)
(865,980)

(265,907)
(182,890)
(448,797)

Acquired outstanding loss
and loss adjustment reserve

Effect of foreign exchange
rates

Net balance at end of the
year

Plus reinsurance recoverables
at end of the year

Gross balance at end of the
year

169,257

(2,520)

—

—

169,257

66,066

94,691

160,757

(2,520)

(5,900)

—

(5,900)

—

—

829,141

93,307

922,448

562,090

88,265

650,355

308,413

794,091

39,085

833,176

888,215

23,583

911,798

950,828

$1,623,232

$ 132,392

$1,755,624

$1,450,305

$ 111,848

$1,562,153

$1,259,241

F-67

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

These revised reserve estimates are generally the result of ongoing analysis of recent loss development trends and emerging 
historical experience. Original estimates are increased or decreased as additional information becomes known regarding individual 
claims. In setting its reserves, the Company reviews its loss data to estimate expected loss development. Management believes 
that its use of sound actuarial methodology applied to its analyses of its historical experience provides a reasonable estimate of 
future losses. However, actual future losses may differ from the Company’s estimate, and future events beyond the control of 
management, such as changes in law, judicial interpretations of law and inflation, may favorably or unfavorably impact the ultimate 
settlement of the Company’s loss and LAE. 

The anticipated effect of inflation is implicitly considered when estimating liabilities for losses and LAE. In addition to 
inflation, the average severity of claims is affected by a number of factors that may vary by types and features of policies written. 
Future average severities are projected from historical trends, adjusted for implemented changes in underwriting standards and 
policy provisions, and general economic trends. These estimated trends are monitored and revised as necessary based on actual 
development.

18. Commitments and Contingencies

Lease Commitments

The Company is obligated under approximately 49 leases for office space expiring at various dates through 2026. The lease 
expense for the years ended December 31, 2015, 2014 and 2013 was $14,310, $12,131, and $11,958, respectively. Future minimum 
lease commitments as of December 31, 2015 under non-cancellable operating leases for each of the next five years and thereafter 
are as follows:

Year Ending December 31,

2016

2017

2018

2019

2020

Thereafter

Total

Litigation

$

16,147

15,744

14,758

13,860

10,565

32,227

$

103,301

The Company’s insurance subsidiaries are named as defendants in various legal actions arising principally from claims made 
under insurance policies and contracts. Those actions are considered by the Company in estimating the loss and LAE reserves. 
The Company’s management believes the resolution of those actions will not have a material adverse effect on the Company’s 
financial position or results of operations.

F-68

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Employment Agreements

The Company has entered into employment agreements with certain individuals. The employment agreements provide for 
option awards, executive benefits and severance payments under certain circumstances. Amounts payable under these agreements 
for the next five years are as follows:

Year Ending December 31,

2016

2017
2018

2019
2020

Total

Personal Lines Master Agreement

$

3,653

949
500

500
29

$

5,631

On July 23, 2014, the Company and ACP Re entered into the Amended and Restated Personal Lines Master Agreement (the 
"Master Agreement"). The Master Agreement provides for the implementation of the various transactions associated with the 
acquisition of Tower by ACP Re. In addition, the Master Agreement requires the Company to pay ACP Re contingent consideration 
in the form of a three-year earnout (the "ACP Re Contingent Payments") of 3% of gross premium written of the Tower personal 
lines business written or assumed by the Company following the Merger. The ACP Re Contingent Payments are subject to a 
maximum of $30,000, in the aggregate, over the three-year period. During the year ended December 31, 2015 and 2014, the ACP 
Re Contingent Payments made by the Company were $9,785 and $2,601, respectively. The expected remaining ACP Re Contingent 
Payments as of December 31, 2015 are $17,614. (See Note 16, "Related Party Transactions").

ARS Contingent Payments

On April 1, 2015, the Company closed on the acquisition of ARS, a New Jersey based managing general agency that services 
assigned risk, personal auto, and commercial lines of business, for a purchase price of approximately $48,000 in cash and potential 
future earnout payments ("ARS Contingent Payments"). The fair value of the ARS Contingent Payments was estimated to be 
$4,081 at December 31, 2015. 

HST Contingent Payments

On January 23, 2015, the Company closed on the acquisition of HST, an Illinois based healthcare insurance general agency. 
The Company paid approximately $15,000 on the acquisition date and agreed to pay potential future earnout payments ("HST 
Contingent  Payments")  based  on  the  overall  profitability  of  HST  and  the  business  underwritten  by  the  Company's  insurance 
subsidiaries which is produced by HST. The fair value of the HST Contingent Payments was estimated to be $4,500 at December 31, 
2015.

19. Stockholders' Equity

In 2010, the Company issued to AmTrust for an initial purchase consideration of approximately $53,053, which was equal 
to 25% of the capital initially required by the Company, 53,054 shares of Series A Preferred Stock (the “Preferred Stock”). The 
Preferred Stock provided an 8% cumulative dividend, was non-redeemable and was convertible, at the holders’ option, into 21.25% 
of the issued and outstanding common stock of the Company. On June 5, 2013, the Company converted the issued and outstanding 
53,054 shares of Series A Preferred Stock into 12,295,430 shares of common stock (giving effect to a 286.22 to 1 stock split). 
Upon the conversion of the Preferred Stock, the Company paid AmTrust all undeclared cumulative dividends totaling $12,202.

On June 6, 2013, the Company sold 21,850,000 shares of common stock in a private placement in reliance on exemptions 
from registration under the Securities Act of 1933. The shares of common stock were sold to investors at a price of $10.50 per 
share, except for 485,532 shares that were sold to FBR Capital Markets & Co. (“FBR”) and an affiliate of FBR, which were sold 

F-69

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

at a price of $9.765 per share representing the offering price per share sold to other investors less the amount of the initial purchaser 
discount or placement agent fee per share in the private placement. The cost of issuance of stock of approximately $1,093 was 
charged directly to additional paid-in capital. The net proceeds to the Company after expenses were approximately $213,277.

On February 19, 2014, the Company sold an additional 13,570,000 shares of common stock in a private placement in reliance 
on exemptions from registration under the Securities Act of 1933 at a price of $14.00 per share, subject to a placement fee of 
$0.840 per share. The Company recorded the cost of obtaining new capital as a reduction of the related proceeds. The cost of 
issuance of stock of approximately $12,146 was charged directly to additional paid-in capital. The net proceeds to the Company 
after expenses were approximately $177,833.

On June 25, 2014, the Company issued 2,200,000 shares of 7.50% Non-Cumulative Preferred Stock ("Series A Preferred 
Stock") in a public offering. Dividends on the Series A Preferred Stock when, as and if declared by the Company's Board of 
Directors (the "Board") or a duly authorized committee of the Board, will be payable on the liquidation preference amount of 
$25.00 per share, on a non-cumulative basis, quarterly in arrears on the 15th day of January, April, July and October of each year 
(each, a "dividend payment date"), commencing on October 15, 2014, at an annual rate of 7.50%. Dividends on the Series A 
Preferred Stock are not cumulative. Accordingly, in the event dividends are not declared on the Series A Preferred Stock for payment 
on any dividend payment date, then those dividends will not accumulate and will not be payable. If the Company has not declared 
a dividend before the dividend payment date for any dividend period, the Company will have no obligation to pay dividends for 
that dividend period, whether or not dividends on the Series A Preferred Stock are declared for any future dividend payment. The 
net proceeds the Company received from the issuance was approximately $53,164, after deducting the underwriting discount and 
issuance expenses.

On March 27, 2015, the Company completed a public offering of 6,000,000 of its depositary shares, each representing a 
1/40th interest in a share of its 7.50% Non-Cumulative Preferred Stock, Series B, $0.01 par value per share (the "Series B Preferred 
Stock"), with a liquidation preference of $1,000 per share (equivalent to $25 per depositary share). Each depositary share entitles 
the holder to a proportional fractional interest in all rights and preferences of the Series B Preferred Stock represented thereby 
(including any dividend, liquidation, redemption and voting rights). Dividends on the Series B Preferred Stock represented by the 
depositary shares will be payable on the liquidation preference amount, on a non-cumulative basis, when, as and if declared by 
the Company’s Board of Directors, at a rate of 7.50% per annum, quarterly in arrears, on January 15, April 15, July 15, and October 
15 of each year, beginning on July 15, 2015, from and including the date of original issuance. The Series B Preferred Stock 
represented by the depositary shares is not redeemable prior to April 15, 2020. After that date, the Company may redeem at its 
option, in whole or in part, the Series B Preferred Stock represented by the depositary shares at a redemption price of $1,000 per 
share (equivalent to $25 per depositary share) plus any declared and unpaid dividends for prior dividend periods and accrued but 
unpaid dividends (whether or not declared) for the then current dividend period. A total of 6,000,000 depositary shares (equivalent 
to 150,000 shares of Series B Preferred Stock) were issued. Net proceeds from this offering were $145,275. The Company incurred 
$4,975 in underwriting discount, commissions and expenses, which were recognized as a reduction to additional paid-in capital.

On April 6, 2015, the underwriters exercised their over-allotment option with respect to an additional 600,000 depositary 
shares (equivalent to 15,000 shares of Series B Preferred Stock), on the same terms and conditions as the original March 27, 2015 
issuance. Net proceeds from this additional offering were $14,527. The Company incurred an additional $473 in underwriting 
discount and commissions, which were recognized as a reduction to additional paid-in capital.

On August 18, 2015, the Company issued 11,500,000 shares of common stock in a public offering, including 1,500,000 
shares issued pursuant to the underwriters' over-allotment option. The common stock offering was priced to the public at $19.00 
per share, resulting in net proceeds of $210,853, after deducting underwriting discount, but before expenses. The cost of issuance 
of  stock  of  approximately  $7,858  was  charged  directly  to  additional  paid-in  capital. The  net  proceeds  to  the  Company  after 
underwriting discount, commissions and expenses were approximately $210,642.

20. Benefits Plan

A significant number of the Company’s employees participate in a defined contribution plan. Employer contributions vary 
based on criteria specific to the plan. Contribution expense was $3,729, $2,265 and $1,816 for the years ended December 31, 2015, 
2014 and 2013, respectively.

F-70

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

21. Statutory Financial Data

Applicable insurance department regulations require the Company’s insurance subsidiaries to prepare statutory financial 
statements in accordance with Statutory Accounting Practices ("SAP") prescribed or permitted by the Department of Insurance of 
the state of domicile. Statutory net income (loss) for the years ended December 31, 2015, 2014 and 2013 and statutory capital and 
surplus as per the annual financial statements of the Company’s insurance subsidiaries as of December 31 were as follows:

Year Ended December 31, 2015
Integon Indemnity Corporation

National General Insurance Company
Integon Preferred Insurance Company

Integon National Insurance Company
MIC General Insurance Corporation

National General Assurance Company
Integon Casualty Insurance Company

New South Insurance Company

Integon General Insurance Corporation

National General Insurance Company Online, Inc.

National Health Insurance Company

Personal Express Insurance Company

Imperial Fire and Casualty Insurance Company

National Automotive Insurance Company

Agent Alliance Insurance Company

National General Re Ltd.

National General Insurance Luxembourg, S.A.

National General Life Insurance Europe, S.A.

Required Statutory
Capital and Surplus
2,759
$

$

450
126

123,839
451

255
54

71

160

67

746

167

366

100

681

298,795

26,491

21,571

Statutory Net
Income (Loss)

(2,195)
378
324
(9,995)
(52)
130
120

203

493

218

893

667

3,021

544

387

163,872

925

7,346

Statutory Capital
and Surplus

37,316

26,294
6,769

448,339
19,042

16,819
6,269

7,632

6,305

11,340

13,796

16,155

40,572

7,103

48,811

601,276

32,922

28,770

$

F-71

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Year Ended December 31, 2014
Integon Indemnity Corporation

National General Insurance Company
Integon Preferred Insurance Company

Integon National Insurance Company
MIC General Insurance Corporation

National General Assurance Company
Integon Casualty Insurance Company

New South Insurance Company

Integon General Insurance Corporation
National General Insurance Company Online, Inc.

National Health Insurance Company
Personal Express Insurance Company
Imperial Fire and Casualty Insurance Company

National Automotive Insurance Company

Agent Alliance Insurance Company

National General Re Ltd.

National General Insurance Luxembourg, S.A.

National General Life Insurance Europe, S.A.

Year Ended December 31, 2013

Integon Indemnity Corporation

National General Insurance Company

Integon Preferred Insurance Company

Integon National Insurance Company

MIC General Insurance Corporation

National General Assurance Company

Integon Casualty Insurance Company

New South Insurance Company

Integon General Insurance Corporation

National General Insurance Company Online, Inc.

National Health Insurance Company

National General Re Ltd.

$

Statutory Capital
and Surplus

32,879

27,923
9,324

332,405
19,800

17,490
11,453

6,890

11,310
10,878

11,536
15,520
41,018

7,013

16,464

442,400

14,638

15,000

Required Statutory
Capital and Surplus
2,228
$

$

261
173

98,974
222

891
178

101

261
106

161
65
6,599

487

321

112,810

2,500

3,700

Statutory Net
Income (Loss)

18

527
(66)
11,397
50

195
135

321

353
(53)
1,169
789
178

1,502
(147)
54,688

402
(354)

Statutory Capital
and Surplus

Required Statutory
Capital and Surplus

Statutory Net
Income (Loss)

$

32,767

$

2,787

$

25,800

8,394

159,752

20,234

15,764

10,256

15,621

10,555

9,939

10,340

370

127

61,897

369

183

192

288

246

49

698

133,088

40,389

2,967

4,498

1,482
(33,202)
1,086

2,017

1,550

4,091

4,895

1,294
(1,246)
4,232

For the Company's U.S. insurance subsidiaries, the required statutory capital and surplus amount is equal to 1.5 times of 
authorized control level of risk based capital as defined by NAIC or the minimum amount required to avoid regulatory oversight. 
For National General Re Ltd., the required statutory capital and surplus (known as the "Target Capital Level") amount is equal to 
1.2 times the enhanced Capital Requirement based on a level of risk based capital compared to 2014. The Company maintained 
the minimum capital required by the Bermuda Monetary Authority.

Reciprocal Exchanges

The Reciprocal Exchanges prepare their statutory basis financial statements in accordance with SAP.

F-72

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

For the years ended December 31, 2015 and 2014, the Reciprocal Exchanges had combined SAP net income (loss) of $23,346 
and $(3,646), respectively. At December 31, 2015 and 2014, the Reciprocal Exchanges had combined statutory capital and surplus 
of $119,330 and $74,952, respectively.

The Reciprocal Exchanges are required to maintain minimum capital and surplus in accordance with regulatory requirements. 

As of December 31, 2015 and 2014, the capital and surplus levels of the Reciprocal Exchanges exceeded such required levels.

The Reciprocal Exchanges are not owned by the Company, but managed through management agreements. Accordingly, the 
Reciprocal Exchanges’ net assets are not available to the Company. In addition, no dividends can be paid from the Reciprocal 
Exchanges to the Company.

22. Dividend Restrictions

The Company’s insurance subsidiaries are subject to statutory and regulatory restrictions, applicable to insurance companies, 
imposed by the states of domicile, which limit the amount of cash dividends or distributions that they may pay unless special 
permission is received from the state of domicile. This limit was approximately $360,070 and $286,346 as of December 31, 2015 
and 2014, respectively. During the years ended December 31, 2015, 2014 and 2013, there were $23,751, $12,000 and $24,015 of 
dividends and return of capital paid by the insurance subsidiaries to the parent company, respectively. The Company obtained 
permission from the states of domicile before the dividends were paid. Thereafter, the parent company paid $160,300, $141,566 
and $54,105 in the form of a capital contribution to its subsidiary, Integon National Insurance Company as of December 31, 2015, 
2014 and 2013, respectively. During 2013, National Health Insurance Company received a capital contribution from its parent 
Integon Indemnity Corporation of $3,000. 

23. Risk-Based Capital

Property and casualty insurance companies in the United States are subject to certain risk-based capital (“RBC”) requirements 
as specified by the National Association of Insurance Commissioners. Under such requirements, the amount of capital and surplus 
maintained by a property and casualty insurance company is to be determined on various risk factors. As of December 31, 2015 
and 2014, the capital and surplus of the Company’s insurance subsidiaries exceeded the RBC requirements.

24. Share-Based Compensation

The Company currently has two equity incentive plan (the “Plans”). The Plans authorize up to an aggregate of 7,435,000 
shares of Company stock for awards of options to purchase shares of the Company’s common stock, stock appreciation rights, 
restricted stock, restricted stock units ("RSU"), unrestricted stock and other performance awards. The aggregate number of shares 
of common stock for which awards may be issued may not exceed 7,435,000 shares, subject to the authority of the Company’s 
Board of Directors to adjust this amount in the event of a consolidation, reorganization, stock dividend, stock split, recapitalization 
or  similar  transaction  affecting  the  Company’s  common  stock. As  of  December 31,  2015,  approximately  1,768,870  shares  of 
Company common stock remained available for grants under the Plans.

The Company recognizes compensation expense under ASC 718-10-25 for its share-based payments based on the fair value 
of the awards. The Company grants stock options at exercise prices equal to the fair market value of the Company’s stock on the 
dates the options are granted. The options have a maximum term of ten years from the date of grant and vest primarily in equal 
annual installments over a range of one to five years period following the date of grant for employee options. If a participant’s 
employment relationship ends, the participant’s vested awards will remain exercisable for the shorter of a period of 30 days or the 
period ending on the latest date on which such award could have been exercisable. The fair value of each option grant is separately 
estimated for each grant date. The fair value of each option is amortized into compensation expense on a straight-line basis between 
the grant date for the award and each vesting date. The Company has estimated the fair value of all stock option awards as of the 
date of the grant by applying the Black-Scholes-Merton multiple-option pricing valuation model. The application of this valuation 
model involves assumptions that are judgmental and highly sensitive in the determination of compensation expense. The Company 
grants RSUs with a grant date value equal to the closing stock price of the Company’s stock on the dates the units are granted and 
the RSUs generally vest over a period of three or four years.

F-73

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

The  fair  value  for  stock  options  was  estimated  at  the  date  of  grant  with  the  following  assumptions  for  the  years  ended 

December 31, 2015, 2014 and 2013:

2015 (1)
Low-End High End

2014
Low-End High End

2013
Low-End High End

Volatility
Risk-free interest rate

Weighted average expected life in years
Forfeiture rate

—%
—%

0.00
—%

—%
—%

0.00
—%

Dividend rate
—%
(1) There were no options granted for the year ended December 31, 2015.

—%

27.00%
1.74%

5.50
10.00%

0.40%

35.00%
2.26%

7.00
10.00%

0.40%

36.00%
0.95%

6.25
19.00%

—%

39.00%
2.27%

6.50
19.20%

—%

Expected Price Volatility - this is a measure of the amount by which a price has fluctuated or is expected to fluctuate. For the year 
ended December 31, 2013, it was not possible to use actual experience to estimate the expected volatility of the price of the common 
shares in estimating the value of the options granted because the Company's common shares were not traded on a public exchange. 
As a substitute for such estimate, the Company used a set of comparable companies in the industry in which the Company operates.

Risk-Free Interest Rate - this is the U.S. Treasury rate for the week of the grant having a term equal to the expected life of the 
option. An increase in the risk-free interest rate will increase compensation expense.

Expected Lives - this is the period of time over which the options granted are expected to remain outstanding giving consideration 
to vesting schedules, historical exercise and forfeiture patterns. The Company uses the simplified method outlined in SEC Staff 
Accounting Bulletin No. 107 to estimate expected lives for options granted during the period as historical exercise data is not 
available and the options meet the requirements set out in the Bulletin. Options granted have a maximum term of ten years. An 
increase in the expected life will increase compensation expense.

Forfeiture Rate - this is the estimated percentage of options granted that are expected to be forfeited or cancelled before becoming 
fully vested. An increase in the forfeiture rate will decrease compensation expense.

Dividend Yield - this is calculated by dividing the expected annual dividend by the share price of the Company at the valuation 
date. An increase in the dividend yield will decrease compensation expense.

A summary of the Company’s stock option activity for the years ended December 31, 2015, 2014 and 2013 is shown below:

2015

Weighted
Average
Exercise
Price

Shares

Year Ended December 31,
2014

Weighted
Average
Exercise
Price

Shares

2013

Weighted
Average
Exercise
Price

Shares

Outstanding at beginning of year

5,110,593

$

8.88

5,058,363

$

8.48

2,339,601

$

Granted

Exercised

Forfeited
Withheld (1)
Outstanding at end of year

—

(584,296)

(30,759)

(371,729)

4,123,809

$

—

6.31

8.26

6.97

9.31

195,000
(125,582)
(17,188)
—

17.63

2,990,353

6.43

7.52

—

—
(271,591)
—

5,110,593

$

8.88

5,058,363

$

5.89

10.33

—

6.69

—

8.48

(1) Represents shares withheld by the Company to satisfy income tax withholding liability and exercise price in connection with 

certain exercises.

The weighted average grant date fair value of options granted was $0.00, $6.76 and $4.20 in 2015, 2014 and 2013, respectively.

F-74

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

The Company had approximately $9,069 and $5,999 of unrecognized compensation cost related to unvested stock options 
as  of  December 31,  2015  and  2014,  respectively. As  of  December 31,  2015  and  2014,  all  option  grants  outstanding  had  an 
approximate weighted average remaining life of 6.8 and 7.9 years, respectively. As of December 31, 2015 and 2014, options 
exercisable had an approximate weighted average remaining life of 6.7 and 7.5 years, respectively. As of December 31, 2015 and 
2014, there were approximately 2,686,762 and 2,347,412 exercisable shares with a weighted-average exercise price of $8.31 and 
$7.81, respectively.

The intrinsic value of stock options exercised during the years ended December 31, 2015, 2014 and 2013 was $7,973, $1,325 
and $0, respectively. The intrinsic value of stock options that were outstanding as of December 31, 2015 and 2014 was $52,261 
and $49,727, respectively. The intrinsic value of stock options that were exercisable as of December 31, 2015 and 2014 was $36,396 
and $20,736, respectively.

Cash received from options exercised was $2,595, $796 and $0 during the years ended December 31, 2015, 2014 and 2013, 
respectively. The excess tax benefit from award exercises was approximately $0, $0 and $0 for the years ended December 31, 
2015, 2014 and 2013, respectively.

A summary of the Company's RSU activity for the years ended December 31, 2015, 2014 and 2013 is shown below:

2015

Year Ended December 31,
2014

2013

Weighted
Average
Grant
Date Fair
Value

RSUs

Weighted
Average
Grant
Date Fair
Value

RSUs

Weighted
Average
Grant
Date Fair
Value

RSUs

Non-vested at beginning of year

327,555

$

Granted

Vested

Forfeited
Withheld (1)
Non-vested at end of year

216,910

(42,653)

(115,551)

(23,587)

362,674

$

17.44

20.34

17.31

17.57

17.30

19.16

— $

330,555

—
(3,000)
—

—

17.45

—

18.02

—

— $

—

—

—

—

327,555

$

17.44

— $

—

—

—

—

—

—

(1) Represents shares withheld by the Company to satisfy income tax withholding liability and exercise price in connection with 

RSU vesting.

Compensation expense for all share-based compensation under ASC 718-10-30 was $5,937, $2,859 and $2,727 during 2015, 

2014 and 2013, respectively.

F-75

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

25. Earnings Per Share

The following is a summary of the elements used in calculating basic and diluted earnings per common share:

Net income attributable to common NGHC stockholders - basic

Effect of potentially dilutive securities:
   Convertible preferred stock dividends

Net income attributable to common NGHC stockholders - diluted

Weighted average number of common shares outstanding – basic
Potentially dilutive securities:

   Share options
   Restricted stock units

   Convertible preferred stock
Weighted average number of common shares outstanding – diluted

Basic earnings per share attributable to NGHC common
stockholders

Diluted earnings per share attributable to NGHC common
stockholders

$

$

$

$

Year Ended December 31,
2014

2013

2015

128,227

$

99,952

$

40,151

—

—

128,227

$

99,952

$

2,158

42,309

98,241,904

91,499,122

65,017,579

2,119,358
362,674

—
100,723,936

1,868,171
148,124

—
93,515,417

1,495,315
—

5,288,719
71,801,613

1.31

1.27

$

$

1.09

1.07

$

$

0.62

0.59

As of December 31, 2015, 2014 and 2013, 2,432,421, 2,674,014 and 3,643,552 share options, respectively, were excluded 

from diluted earnings per common share as they were anti-dilutive.

F-76

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

26. Segment Information

The Company currently operates two business segments, Property and Casualty and Accident and Health. The “Corporate 
and Other” column represents the activities of the holding company, as well as income from the Company’s investment portfolio. 
The Company evaluates segment performance based on segment profit separately from the results of our investment portfolio. 
Other operating expenses allocated to the segments are called General and Administrative expenses which are allocated on an 
actual basis except salaries and benefits where management’s judgment is applied. In determining total assets by segment, the 
Company  identifies  those  assets  that  are  attributable  to  a  particular  segment  such  as  deferred  acquisition  cost,  reinsurance 
recoverable, goodwill, intangible assets and prepaid reinsurance while the remaining assets are allocated to Corporate and Other.

The Property and Casualty segment, which includes the Reciprocal Exchanges and the Management Companies, reports the 
management fees earned by NGHC from the Reciprocal Exchanges for underwriting, investment management and other services 
as service and fee income for the Company. The effects of these management fees between NGHC and the Reciprocal Exchanges 
are eliminated in consolidation to derive consolidated net income.

The following tables summarize the underwriting results of the Company’s operating segments:

Year Ended December 31, 2015

Underwriting revenue:

Gross premium written

Ceded premiums

Net premium written

Change in unearned premium

Net earned premium

Ceding commission income

Service and fee income

Total underwriting revenue

Underwriting expenses:

Loss and loss adjustment expense

Acquisition costs and other underwriting expenses

General and administrative expenses

Total underwriting expenses

Underwriting income (loss)

Net investment income
Net realized loss on investments

Other revenue (expense)

Equity in earnings of unconsolidated subsidiaries

Interest expense

Provision for income taxes

Net loss (income) attributable to non-controlling 
interest
Net income (loss) attributable to NGHC

NGHC

Reciprocal Exchanges

Net income (loss) attributable to NGHC

$

$

$

$

Property and
Casualty

Accident and
Health

Corporate
and Other

Total

$

— $

—

—

—

—

—

—

—

—

—

—

—

—

75,340
(10,307)
(788)
10,643
(28,885)
(18,956)

(14,025)
13,022

16,365
(3,343)
13,022

$

$

$

2,589,748
(403,502)
2,186,246
(56,436)
2,129,810

43,790

273,548

2,447,148

1,381,641

405,930

530,347

2,317,918

129,230

75,340
(10,307)
(788)
10,643
(28,885)
(18,956)

(14,025)
142,252

142,252

—
142,252

$

2,337,826
(367,533)
1,970,293
(51,784)
1,918,509

42,699

174,738

2,135,946

1,210,319

339,931

448,236

1,998,486

137,460

—
—

—

—

—

—

251,922
(35,969)
215,953
(4,652)
211,301

1,091

98,810

311,202

171,322

65,999

82,111

319,432
(8,230)
—
—

—

—

—

—

—
137,460

134,117

3,343
137,460

$

$

$

—
(8,230) $
(8,230) $
—
(8,230) $

F-77

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Property and
Casualty

Accident and
Health

Corporate
and Other

Total

$

— $
—

Year Ended December 31, 2014

Underwriting revenue:

Gross premium written
Ceded premiums

Net premium written
Change in unearned premium

Net earned premium
Ceding commission income

Service and fee income

Total underwriting revenue
Underwriting expenses:

Loss and loss adjustment expense
Acquisition costs and other underwriting expenses
General and administrative expenses

Total underwriting expenses

Underwriting income (loss)

Net investment income

Net realized loss on investments

Other revenue (expense)

Equity in earnings of unconsolidated subsidiaries

Interest expense

Provision for income taxes

Net loss (income) attributable to non-controlling 
interest
Net income (loss) attributable to NGHC

NGHC

Reciprocal Exchanges

Net income (loss) attributable to NGHC

$

$

$

$

2,135,107
(265,083)
1,870,024
(236,804)
1,633,220
12,430

168,571

1,814,221

1,053,065
315,089
348,762

1,716,916

97,305

52,426
(2,892)
(1,660)
1,180
(17,736)
(23,876)

(2,504)
102,243

94,648

7,595
102,243

—
—

—
—

—

—

—
—
—

—

—

52,426
(2,892)
(1,660)
1,180
(17,736)
(23,876)

(2,504)
4,938

4,938

—
4,938

$

$

$

$

1,994,708
(264,686)
1,730,022
(217,278)
1,512,744
12,430

110,114

1,635,288

967,176
260,397
292,145

1,519,718

115,570

—

—

—

—

—

—

140,399
(397)
140,002
(19,526)
120,476
—

58,457

178,933

85,889
54,692
56,617

197,198
(18,265)
—

—

—

—

—

—

—
115,570

107,975

7,595
115,570

$

$

$

—
(18,265) $
(18,265) $
—
(18,265) $

F-78

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Year Ended December 31, 2013

Underwriting revenue:

Gross premium written
Ceded premiums

Net premium written
Change in unearned premium

Net earned premium
Ceding commission income

Service and fee income

Total underwriting revenue
Underwriting expenses:

Loss and loss adjustment expense
Acquisition costs and other underwriting expenses
General and administrative expenses

Total underwriting expenses

Underwriting income (loss)

Net investment income

Net realized loss on investments

Other revenue (expense)

Equity in earnings of unconsolidated subsidiaries

Interest expense

Provision for income taxes

Net loss (income) attributable to non-controlling
interest
Net income (loss) attributable to NGHC

Property and
Casualty

Accident and
Health

Corporate
and Other

Total

$

$

1,305,254
(659,154)
646,100
8,749

654,849
87,100

82,752

824,701

435,989
110,509
252,345

798,843

25,858

—

—

—

—

—

—

—

$

25,858

$

33,501
(285)
33,216
1

33,217
—

44,789

78,006

26,135
24,378
28,207

78,720
(714)
—

—

—

—

—

—

$

— $
—

—
—

—
—

—

—

—
—
—

—

—

30,808
(1,669)
16

1,274
(2,042)
(11,140)

—
(714) $

(82)
17,165

$

1,338,755
(659,439)
679,316
8,750

688,066
87,100

127,541

902,707

462,124
134,887
280,552

877,563

25,144

30,808
(1,669)
16

1,274
(2,042)
(11,140)

(82)
42,309

The following tables summarize the financial position of the Company's operating segments as of December 31, 2015 and 

2014:

December 31, 2015

Property and
Casualty

Accident and
Health

Corporate and
Other

Total

Premiums and other receivables, net

$

684,857

$

73,776

$

— $

Deferred acquisition costs

Reinsurance recoverable on unpaid losses

Prepaid reinsurance premiums

Goodwill and Intangible assets, net

Corporate and other assets

Total assets

153,767

832,593

128,343

366,021

—

6,764

583

—

95,291

—

—

—

—

—

758,633

160,531

833,176

128,343

461,312

3,221,397

3,221,397

$

2,165,581

$

176,414

$

3,221,397

$

5,563,392

F-79

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

December 31, 2014

Property and
Casualty

Accident and
Health

Corporate and
Other

Total

Premiums and other receivables, net

$

576,980

$

70,463

$

— $

Deferred acquisition costs
Reinsurance recoverable on unpaid losses

Prepaid reinsurance premiums
Goodwill and Intangible assets, net

Corporate and other assets
Total assets

119,167
911,790

102,761
260,739

6,832
8

—
58,862

—
—

—
—

647,443

125,999
911,798

102,761
319,601

—
1,971,437

$

$

—
136,165

$

2,217,114
2,217,114

$

2,217,114
4,324,716

The  following  table  shows  an  analysis  of  the  Company's  gross  and  net  premiums  written  and  net  earned  premium  by 

geographical location for the years ended December 31, 2015, 2014 and 2013:

Year Ended December 31,

2015

Reciprocal
Exchanges

NGHC

Total

NGHC

2014

Reciprocal
Exchanges

2013

Total

Total

Gross premium written - 
North America

Gross premium written - 
Europe

$2,217,844

$ 283,582

$2,501,426

$1,965,942

$

70,042

$2,035,984

$1,338,755

88,322

—

88,322

99,123

—

99,123

—

Total

$2,306,166

$ 283,582

$2,589,748

$2,065,065

$

70,042

$2,135,107

$1,338,755

Net premium written - North 
America

Net premium written - 
Bermuda

Net premium written - 
Europe

$ 922,386

$ 126,091

$1,048,477

$ 927,760

$

53,076

$ 980,836

$ 382,358

1,009,447

— 1,009,447

750,065

128,322

—

128,322

139,123

—

—

750,065

267,263

139,123

29,695

Total

$2,060,155

$ 126,091

$2,186,246

$1,816,948

$

53,076

$1,870,024

$ 679,316

Net earned premium - North 
America

Net earned premium - 
Bermuda

Net earned premium - 
Europe

$ 862,034

$ 134,709

$ 996,743

$ 715,906

$

47,622

$ 763,528

$ 391,108

1,009,447

— 1,009,447

750,065

123,620

—

123,620

119,627

—

—

750,065

267,263

119,627

29,695

Total

$1,995,101

$ 134,709

$2,129,810

$1,585,598

$

47,622

$1,633,220

$ 688,066

F-80

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

The following tables show an analysis of the Company's gross premium written, net premium written and net earned premium 

by product type for the years ended December 31, 2015, 2014 and 2013:

Gross Premium Written
Property and Casualty

Personal Auto

Homeowners
RV/Packaged

Commercial Auto
Lender-placed insurance

Other

Property and Casualty Total
Accident and Health Total
NGHC Total

Reciprocal Exchanges

Personal Auto

Homeowners

Other

Reciprocal Exchanges Total

Year Ended December 31,
2014

2013

2015

$ 1,240,224

$ 1,241,575

$ 1,016,728

327,299
154,929

187,686
126,570

17,536

366,997
153,553

146,124
—

16,417

1,389
158,300

116,774
—

12,063

$ 2,054,244
251,922

$ 1,924,666
140,399

$ 1,305,254
33,501

$ 2,306,166

$ 2,065,065

$ 1,338,755

$

88,494

$

32,436

$

168,015

27,073

33,028

4,578

$

283,582

$

70,042

$

—

—

—

—

Total

$ 2,589,748

$ 2,135,107

$ 1,338,755

Net Premium Written
Property and Casualty

Personal Auto

Homeowners

RV/Packaged

Commercial Auto

Lender-placed insurance

Other

Property and Casualty Total

Accident and Health Total
NGHC Total

Reciprocal Exchanges

Personal Auto

Homeowners

Other

Reciprocal Exchanges Total

Total

Year Ended December 31,
2014

2013

2015

$ 1,070,852

$ 1,047,795

$

487,311

309,775

153,501

170,720

125,693

13,661

333,586

148,456

132,002

—

15,107

$ 1,844,202

$ 1,676,946

215,953

140,002

$ 2,060,155

$ 1,816,948

$

$

$

50,686

$

32,075

$

58,012

17,393

17,127

3,874

$

126,091

$

53,076

$ 2,186,246

$ 1,870,024

$

$

1,389

88,553

61,163

—

7,684

646,100

33,216

679,316

—

—

—

—

679,316

F-81

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

Net Earned Premium
Property and Casualty

Personal Auto

Homeowners
RV/Packaged

Commercial Auto
Lender-placed insurance

Other

Property and Casualty Total

Accident and Health Total
NGHC Total

Reciprocal Exchanges

Personal Auto

Homeowners

Other

Reciprocal Exchanges Total

Total

Year Ended December 31,
2014

2013

2015

$ 1,054,529

$

979,082

$

502,160

286,920
150,290

154,565
123,274

204,285
147,587

118,759
—

14,222
$ 1,783,800

15,409
$ 1,465,122

211,301

120,476

$ 1,995,101

$ 1,585,598

$

$

$

74,477

$

28,405

$

45,354

14,878

15,779

3,438

$

134,709

$

47,622

$ 2,129,810

$ 1,633,220

$

$

444
88,494

54,913
—

8,838
654,849

33,217

688,066

—

—

—

—

688,066

27. Condensed Quarterly Financial Data (Unaudited)

The following tables summarize the Company's quarterly financial data:

Total revenues

Net income

Net income attributable to NGHC common shareholders
Comprehensive income (loss) - attributable to NGHC
shareholders

Basic earnings per common share attributable to NGHC
shareholders

Diluted earnings per common share attributable to
NGHC shareholders

2015

March 31,

June 30,

$

557,695

$

553,653

September 30,
590,039
$

December 31,
810,006
$

42,928

41,737

36,326

33,783

55,259

20,837

44,701

38,988

30,566

$

$

0.45

0.43

$

$

0.36

0.35

$

$

0.39

0.38

$

$

32,322

13,719

(4,016)

0.13

0.13

F-82

NATIONAL GENERAL HOLDINGS CORP.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Shares and Per Share Data)

2014

March 31,

June 30,

Total revenues
Net income

Net income attributable to NGHC common shareholders
Comprehensive income - attributable to NGHC
shareholders
Basic earnings per common share attributable to NGHC
shareholders

Diluted earnings per common share attributable to
NGHC shareholders

$

$

$

409,149
26,424

26,392

34,566

0.31

0.30

$

$

$

28. Subsequent Events

Century-National Purchase Agreement

September 30,
496,463
$
32,550

December 31,
513,553
$
15,477

442,930
30,296

30,334

46,597

32,060

22,330

0.32

0.32

$

$

0.34

0.33

$

$

11,166

11,517

0.12

0.12

On January 22, 2016, the Company entered into a securities purchase agreement (the "Purchase Agreement") with Kramer-
Wilson Company, Inc., a Delaware corporation, pursuant to which, subject to the satisfaction or waiver of the conditions set forth 
in the Purchase Agreement, the Company agreed to purchase all of the issued and outstanding shares of capital stock (the "Century-
National Transaction") of Century-National Insurance Company, a California domiciled property and casualty company ("Century-
National") and Western General Agency, Inc., a California corporation ("Western General," and together with Century-National, 
the "Acquired Companies").

The aggregate purchase price (the "Purchase Price") for the Century-National Transaction is equal to the sum of the tangible 
book value of the Acquired Companies as of the closing date ("TBV") and a $50,000 premium (the "Premium"). On the closing 
date of the Century-National Transaction, the Company will make an initial payment of the Purchase Price that is an estimate of 
one-third of the TBV (subject to adjustment upon receipt of a closing audit of the Acquired Companies by independent auditors) 
plus the Premium. With respect to the remainder of the Purchase Price, the Company will enter into a promissory note upon closing, 
payable over a period of two years.

On January 22, 2016, the Company deposited $10,000 into an escrow account, refundable in the event that regulatory approval 
of the Century-National Transaction is not received. The Century-National Transaction is subject to approval of governmental 
authorities and other customary closing conditions. The Century-National Transaction is expected to close in the second quarter 
of 2016.

New Credit Agreement

On January 25, 2016, the Company entered into a $225,000 credit agreement (the “New Credit Agreement”), among JPMorgan 
Chase Bank, N.A., as Administrative Agent, KeyBank National Association as Syndication Agent, and Associated Bank, National 
Association and First Niagara Bank, N.A., as Co-Documentation Agents, and the various lending institutions party thereto. The 
credit facility is a revolving credit facility with a letter of credit sublimit of $25,000 and an expansion feature not to exceed $50,000. 
Proceeds of borrowings under the New Credit Agreement may be used for working capital, acquisitions and general corporate 
purposes. The New Credit Agreement has a maturity date of January 25, 2020. All of the commitments to extend credit under that 
certain Credit Agreement, dated as of May 30, 2014, by and between the Company, the lenders party thereto and JPMorgan Chase 
Bank, N.A., as administrative agent, were terminated pursuant to the terms of the New Credit Agreement.

Standard Mutual Insurance Company Purchase Agreement

On January 27, 2016, the Company entered into a definitive agreement to acquire Standard Mutual Insurance Company, an 
Illinois based property and casualty insurance underwriter (“SMIC”), following the completion of the conversion of SMIC to a 
stock company from a mutual company (the “SMIC Transaction”). The SMIC Transaction is subject to approval of governmental 
authorities and other customary closing conditions. The SMIC Transaction is expected to close in the second quarter of 2016.

F-83

NATIONAL GENERAL HOLDINGS CORP.
SUMMARY OF INVESTMENTS
OTHER THAN INVESTMENTS IN RELATED PARTIES
(In Thousands)

December 31, 2015

Cost(1)

Value

Schedule I

Amount
at which
shown in the
Balance 
Sheet

Fixed Maturities:

Bonds:

U.S. government and government agencies and authorities
States, municipalities and political subdivisions

$

Foreign governments
Public utilities

Convertibles and bonds with warrants attached
All other corporate bonds (2)
Certificates of deposit

Redeemable preferred stock

Total Fixed Maturities

Equity Securities:

Common stock:

$

21,293
193,017

31,383
71,244

—
2,063,543

—

—

$

22,304
196,924

31,062
62,222

—
2,044,902

—

—

22,304
196,924

31,062
62,222

—
2,044,902

—

—

2,380,480

2,357,414

2,357,414

Public utilities, banks, trust and insurance companies

Industrial, miscellaneous and all other

Nonredeemable preferred stocks

Total Equity Securities

Other Investments (3)
Other Short-term Investments (3)
Total Investments (other than investments in related parties)

244

53,112

11,448

64,804

13,031

3,527

255

46,710

11,825

58,790

13,031

3,527

255

46,710

11,825

58,790

13,031

3,527

$

2,461,842

$

2,432,762

$

2,432,762

(1)  Original cost of equity securities and, as to fixed maturities, original cost reduced by repayments and adjusted for amortization of premiums 

or accrual of discounts.

(2)  Includes structured securities, residential and commercial mortgage-backed securities.

(3)  Approximates market value.

S-1

NATIONAL GENERAL HOLDINGS CORP.
CONDENSED FINANCIAL INFORMATION OF REGISTRANT

BALANCE SHEETS — PARENT COMPANY ONLY
(In Thousands, Except Shares and Par Value per Share)

Schedule II

Assets

Investments:

Fixed maturities, available-for-sale, at fair value (amortized cost $229,405 and 
$15,427)

Other investments
Equity investments in subsidiaries

Total investments

Cash and cash equivalents
Accrued interest

Premiums and other receivables, net

Deferred tax asset

Income tax receivable

Due from affiliates
Total Assets

Liabilities and Stockholders' Equity
Liabilities:

Due to affiliates

Securities sold under agreements to repurchase, at contract value

Notes payable

Income tax payable

Other liabilities

Total Liabilities
Stockholders' Equity:

Common stock, $0.01 par value - authorized 150,000,000 shares, issued and 
outstanding 105,554,331 shares - 2015; authorized 150,000,000 shares, issued and 
outstanding 93,427,382 shares - 2014

Preferred stock, $0.01 par value - authorized 10,000,000 shares, issued and 
outstanding 2,365,000 shares - 2015; authorized 10,000,000 shares, issued and 
outstanding 2,200,000 shares - 2014. Aggregate liquidation preference $220,000 - 
2015, $55,000 - 2014

Additional paid-in capital

Accumulated other comprehensive income (loss)

Retained earnings

Total National General Holdings Corp. Stockholders' Equity

Non-controlling interest

Total Stockholders' Equity

Total Liabilities and Stockholders' Equity

S-2

December 31,

2015

2014

$

230,952

$

15,844

4,139
1,782,748

2,017,839

—
1,339,161

1,355,005

16,642
858

445

7,992

19,931

1,843

1,282
163

—

9,575

—

—

$

2,065,550

$

1,366,025

$

— $

52,484

441,061

—

35,365

528,910

9,266

—

245,077

6,616

31,616

292,575

1,056

934

220,000

900,114
(19,414)
412,044

55,000

690,736

20,192

292,832

1,513,800

1,059,694

22,840

1,536,640
2,065,550

$

13,756

1,073,450
1,366,025

$

NATIONAL GENERAL HOLDINGS CORP.
CONDENSED FINANCIAL INFORMATION OF REGISTRANT

STATEMENTS OF COMPREHENSIVE INCOME — PARENT COMPANY ONLY
(In Thousands)

Schedule II

Year Ended December 31,
2014

2013

2015

Income:

Investment income
Net realized loss on investments

Other-than-temporary impairment loss
Equity in undistributed net income of consolidated subsidiaries

and partially-owned companies
Total income

Expenses:

Interest expense
Benefit for income taxes

Other

Total expenses

Net income

Less: Net loss (income) attributable to non-controlling interest

Net income attributable to NGHC

Dividends on preferred stock

Net income attributable to NGHC common stockholders

Other comprehensive income (loss), net of tax:

Changes in:

Foreign currency translation adjustment

Net unrealized holding gain (loss) on securities

Other comprehensive income (loss), net of tax

Comprehensive income

$

$

$

$

$

3,813
(534)
—

$

3,416
(2,489)
—

160,396

163,675

24,065
(16,988)
321

7,398

156,277
(14,025)
142,252
(14,025)
128,227

$

$

$

112,850

113,777

11,753
(2,996)
273

9,030

104,747
(2,504)
102,243
(2,291)
99,952

$

$

$

1,026
(44,596)
(43,570)
112,707

(5,171)
18,620

13,449

118,196

Less: Comprehensive loss (income) attributable to non-
controlling interest

Comprehensive income attributable to NGHC

(10,061)
102,646

$

(3,186)
115,010

$

$

1,842
(2,830)
(2,869)

46,826

42,969

1,916
(1,981)
643

578

42,391
(82)
42,309
(2,158)
40,151

365
(25,414)
(25,049)
17,342

(82)
17,260

S-3

NATIONAL GENERAL HOLDINGS CORP.
CONDENSED FINANCIAL INFORMATION OF REGISTRANT

STATEMENTS OF CASH FLOWS — PARENT COMPANY ONLY
(In Thousands)

Schedule II

Cash Flows From Operating Activities:

Net income

Reconciliation of net income to net cash provided by (used in)
operating activities:
Equity in earnings of unconsolidated subsidiaries

Net amortization of premium (discount) on fixed maturities
Other net realized loss on investments

Other-than-temporary impairment loss
Foreign currency translation adjustment, net of tax

Stock compensation expense

Changes in assets and liabilities:

Accrued interest

Other assets

Due to/from affiliates

Deferred tax asset

Income tax receivable/payable

Other liabilities

Net Cash Provided By (Used in) Operating Activities

Cash Flows From Investing Activities:

Purchases of fixed maturities

Proceeds from sale of fixed maturities

Purchase of other investments

Investment in consolidated subsidiaries

Net Cash Used In Investing Activities

Cash Flows From Financing Activities:

Securities sold under agreements to repurchase, net

Issuances of common and preferred stock, net of fees

Notes payable repayments

Exercises of stock options

Proceeds from notes payable

Dividends paid to common and preferred shareholders

Net Cash Provided By Financing Activities

Net Increase in Cash and Cash Equivalents

Cash and Cash Equivalents, Beginning of Year

Year Ended December 31,
2014

2013

2015

$

142,252

$

102,243

$

42,309

(199,263)
(296)
534

—
(139)
5,937

(111)
(445)
(11,109)
1,187
(26,548)
(4,869)
(92,870)

(569,632)
355,576
(4,139)
(275,598)
(493,793)

52,484

370,194

—

2,595

195,400
(18,650)
602,023

15,360

1,282

(116,366)
2,596
2,489

—
(1,655)
2,859

25

—

25,533
(19,537)
6,754

28,714

33,655

(102,191)
173,804

—
(517,953)
(446,340)

—

230,997
(59,200)
796

245,077
(4,860)
412,810

125

1,157

(46,744)
(62)
2,830

2,869
—

2,727

(188)
—
(25,986)
(448)
(138)
867
(21,964)

(200,587)
102,279

—
(89,583)
(187,891)

—

213,277
(57,570)
—

68,700
(13,796)
210,611

756

401

1,157

Cash and Cash Equivalents, End of Year

$

16,642

$

1,282

$

S-4

NATIONAL GENERAL HOLDINGS CORP.
SUPPLEMENTARY INSURANCE INFORMATION
(In Thousands)

Schedule III

Years Ended December 31,

Deferred
Policy
Acquisition
Costs

Unpaid
Loss and
Loss
Adjustment
Expense
Reserves

Unearned
Premiums

Net Earned
Premium

Net
Investment
Income

Loss and
Loss
Adjustment
Expense
Incurred

Deferred
Acquisition
Costs
Amortization

Other
Operating
Expenses

Net
Written
Premium

Segment

2015

Property and casualty

$ 153,767

$ 1,612,346

$1,172,516

$1,918,509

$

— $ 1,210,319

$

302,126

$

37,805

$ 1,970,293

Accident and health

Corporate and other

6,764

—

143,278

19,983

211,301

—

171,322

—

—

—

75,340

—

Total

2014

$ 160,531

$ 1,755,624

$1,192,499

$2,129,810

Property and casualty

$ 119,167

$ 1,521,134

$ 851,875

$1,512,744

Accident and health

Corporate and other

6,832

—

41,019

12,561

120,476

—

—

—

Total

2013

$ 125,999

$ 1,562,153

$ 864,436

$1,633,220

Property and casualty

$

59,048

$ 1,253,516

$ 476,220

$ 654,849

$

$

$

$

75,340

$ 1,381,641

— $ 967,176

—

85,889

52,426

—

52,426

$ 1,053,065

— $ 435,989

—

26,135

$

$

$

$

Accident and health

Corporate and other

1,064

—

5,725

—

12

—

33,217

—

30,808

—

31,857

—

333,983

171,693

32,624

—

204,317

64,694

425

—

$

$

$

$

34,142

215,953

—

—

71,947

$ 2,186,246

88,704

$ 1,730,022

22,068

140,002

—

—

110,772

$ 1,870,024

45,815

$

646,100

23,953

33,216

—

—

Total

$

60,112

$ 1,259,241

$ 476,232

$ 688,066

$

30,808

$ 462,124

$

65,119

$

69,768

$

679,316

S-5

NATIONAL GENERAL HOLDINGS CORP.
REINSURANCE
(In Thousands)

Schedule IV

Years Ended December 31,
2015

Premiums
2014

Premiums
2013

Premiums

Gross
Amount

Ceded to
Other
Companies

Assumed
Other

Companies Net Amount

Percent of
Amount
Assumed to
Net

$ 2,052,880

$ 1,496,709

$ 1,325,251

$

$

$

(377,921) $

454,851

$ 2,129,810

21.4%

(277,899) $

414,410

$ 1,633,220

25.4%

(663,055) $

25,870

$

688,066

3.8%

S-6

NATIONAL GENERAL HOLDINGS CORP.
VALUATION AND QUALIFYING ACCOUNTS
(In Thousands)

Schedule V

Years Ended December 31,

Description

2015

Premiums and other receivables:

Allowance for uncollectible accounts

2014

Premiums and other receivables:

Allowance for uncollectible accounts

2013

Premiums and other receivables:

Allowance for uncollectible accounts

Additions

Balance at
beginning of
the year

Charged to
costs and
expenses

Charged to
other
accounts

Deductions

Balance at
end of the
year

$

$

$

9,728

$

23,810

$

— $

(20,105) $

13,433

6,064

$

29,133

$

— $

(25,469) $

9,728

6,573

$

22,484

$

— $

(22,993) $

6,064

S-7

NATIONAL GENERAL HOLDINGS CORP.
SUPPLEMENTAL INFORMATION CONCERNING
PROPERTY-CASUALTY INSURANCE OPERATIONS
(In Thousands)

Losses and Loss Adjustment
Expenses Incurred Related to

Schedule VI

Paid Losses
and Loss
Adjustment
Expenses

Prior Years

15,684

19,277
6,085

$

$
$

1,276,285

865,980
448,797

Years Ended December 31,

2015

2014
2013

Current Year
1,365,957
$

$
$

1,033,788
456,039

$

$
$

S-8

INDEX TO EXHIBITS

The following documents are filed as exhibits to this report:

Exhibit
No.

Description

3.1

3.2

3.3

3.4

4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

4.9

4.10

4.11

10.1

10.2

Second Amended and Restated Certificate of Incorporation of National General Holdings Corp. (the
"Company") (incorporated by reference to Exhibit 3.1 to the Company’s Registration Statement on Form
S-1 (No. 333-190454) filed on August 7, 2013)

Amended and Restated Bylaws of the Company (incorporated by reference to Exhibit 3.2 to the Company’s
Registration Statement on Form S-1 (No. 333-190454) filed on August 7, 2013)
Certificate of Designations for 7.50% Non-Cumulative Preferred Stock, Series A (incorporated by reference
to Exhibit 3.1 to the Company's Quarterly Report on Form 10-Q filed on August 11, 2014)

Certificate of Designations of 7.50% Non-Cumulative Preferred Stock, Series B (incorporated by reference
to Exhibit 3.1 to the Company’s Current Report on Form 8-K filed on March 27, 2015)

Form of Common Stock Certificate of the Company (incorporated by reference to Exhibit 4.1 to the
Company’s Registration Statement on Form S-1 (No. 333-190454) filed on August 7, 2013)

Registration Rights Agreement, dated as of October 16, 2009, by and among the Company, The Michael
Karfunkel 2005 Grantor Retained Annuity Trust, Michael Karfunkel and AmTrust International Insurance,
Ltd., as assignee of AmTrust Financial Services, Inc. (incorporated by reference to Exhibit 4.2 to the
Company’s Registration Statement on Form S-1 (No. 333-190454) filed on August 7, 2013)

Form of Stock Certificate evidencing 7.50% Non-Cumulative Preferred Stock, Series A (incorporated by
reference to Exhibit 4.1 to the Company’s Quarterly Report on Form 10-Q filed on August 11, 2014)

Indenture, dated as of May 23, 2014, by and between the Company, as Issuer, and The Bank of New York
Mellon, as Trustee (incorporated by reference to Exhibit 4.1 to the Company's Current Report on Form 8-K
filed on May 28, 2014)

First Supplemental Indenture, dated as of May 23, 2014, by and between the Company, as Issuer, and The
Bank of New York Mellon, as Trustee (incorporated by reference to Exhibit 4.2 to the Company's Current
Report on Form 8-K filed on May 28, 2014)

Form of 6.750% Notes due 2024 (included as Exhibit A to Exhibit 4.5) (incorporated by reference to Exhibit
4.3 to the Company’s Current Report on Form 8-K filed on May 28, 2014)

Deposit Agreement, dated March 27, 2015, among National General Holdings Corp., American Stock
Transfer & Company, LLC and the holders from time to time of the depositary receipts described therein
(incorporated by reference to Exhibit 4.1 to the Company’s Current Report on Form 8-K filed on March 27,
2015)

Form of depositary receipt (included as Exhibit A to Exhibit 4.7) (incorporated by reference to Exhibit 4.2 to
the Company’s Current Report on Form 8-K filed on March 27, 2015)

Form of stock certificate evidencing 7.50% Non-Cumulative Preferred Stock, Series B (incorporated by
reference to Exhibit 4.3 to the Company’s Current Report on Form 8-K filed on March 27, 2015)

Second Supplemental Indenture, dated as of August 18, 2015, by and between the Company and The Bank
of New York Mellon, as trustee (incorporated by reference to Exhibit 4.2 to the Company’s Current Report
on Form 8-K filed on August 18, 2015)

Form of 7.625% Subordinated Notes due 2055 (included as Exhibit A to Exhibit 4.10) (incorporated by
reference to Exhibit 4.3 to the Company’s Current Report on Form 8-K filed on August 18, 2015)

Personal and Commercial Automobile Quota Share Reinsurance Agreement between Integon National
Insurance Company and Technology Insurance Company, Inc., Maiden Insurance Company Ltd., and ACP
Re, Ltd., effective March 1, 2010 (incorporated by reference to Exhibit 10.4 to the Company’s Registration
Statement on Form S-1 (No. 333-190454) filed on August 7, 2013)

Addendum No. 1 to Personal and Commercial Automobile Quota Share Reinsurance Agreement between
Integon National Insurance Company and Technology Insurance Company, Inc., Maiden Insurance
Company Ltd., and ACP Re, Ltd., effective October 1, 2012 (incorporated by reference to Exhibit 10.5 to the
Company’s Registration Statement on Form S-1 (No. 333-190454) filed on August 7, 2013)

Exhibit
No.
10.3

10.4*

10.5*

10.6*

10.7*

10.8*

10.9*

10.10*

10.11*

10.12*

10.13

10.14

10.15

10.16

10.17

Description

Master Services Agreement between AmTrust North America, Inc. and National General Management
Corp., dated February 22, 2012 (incorporated by reference to Exhibit 10.6 to the Company’s Registration
Statement on Form S-1 (No. 333-190454) filed on August 7, 2013)
American Capital Acquisition Corporation 2010 Equity Incentive Plan (incorporated by reference to Exhibit
10.7 to the Company’s Registration Statement on Form S-1 (No. 333-190454) filed on August 7, 2013)
Form of Statutory Time-Based Stock Option Agreement for the American Capital Acquisition Corporation
2010 Equity Incentive Plan (incorporated by reference to Exhibit 10.8 to the Company’s Registration
Statement on Form S-1 (No. 333-190454) filed on August 7, 2013)

Amendment to Form of Statutory Time-Based Stock Option Agreement for the American Capital
Acquisition Corporation 2010 Equity Incentive Plan (incorporated by reference to Exhibit 10.9 to the
Company’s Registration Statement on Form S-1 (No. 333-190454) filed on August 7, 2013)

2013 Equity Incentive Plan (incorporated by reference to Exhibit 10.10 to the Company’s Registration
Statement on Form S-1 (No. 333-190454) filed on August 7, 2013)
Form of Non-Qualified Stock Option Award Agreement for the NGHC 2013 Equity Incentive Plan
(incorporated by reference to Exhibit 10.11 to the Company’s Registration Statement on Form S-1 (No.
333-190454) filed on August 7, 2013)

Form of Incentive Stock Option Award Agreement for the NGHC 2013 Equity Incentive Plan (incorporated
by reference to Exhibit 10.12 to the Company’s Registration Statement on Form S-1 (No. 333-190454) filed
on August 7, 2013)

Form of Restricted Stock Unit Agreement for the NGHC 2013 Equity Incentive Plan (incorporated by
reference to Exhibit 10.5 to the Company's Quarterly Report on Form 10-Q filed on August 11, 2014)

Form of Indemnification Agreement for Directors and Certain Officers (incorporated by reference to Exhibit
10.14 to the Company’s Registration Statement on Form S-1 (No. 333-190454) filed on August 7, 2013)

Employment Agreement, dated as of January 1, 2013, by and between National General Management Corp.
and Michael Weiner (incorporated by reference to Exhibit 10.16 to the Company’s Registration Statement on
Form S-1 (No. 333-190454) filed on August 7, 2013)

Amended and Restated Marketing Agreement, dated as of December 21, 2012, by and among Good Sam
Enterprises, LLC, Camping World, Inc., CWI, Inc. and National General Insurance Marketing, Inc.
(incorporated by reference to Exhibit 10.18 to Amendment No. 1 to the Company’s Registration Statement
on Form S-1 (No. 333-190454) filed on September 24, 2013) (confidential treatment granted under Rule
24b-2 as to certain portions which are omitted and filed separately with the SEC)

Amended and Restated Personal Lines Stock and Asset Purchase Agreement, effective as of April 8, 2014,
by and between ACP Re, Ltd and the Company (incorporated by reference to Exhibit 10.20 to the
Company’s Amendment No. 1 to the Registration Statement on Form S-1 (No. 333-195262) filed on April
30, 2014)

Credit Agreement, dated May 30, 2014, among the Company, JPMorgan Chase Bank, N.A., as
Administrative Agent, KeyBank National Association as Syndication Agent, and Associated Bank, National
Association and First Niagara Bank, N.A., as Co-Documentation Agents (incorporated by reference to
Exhibit 10.1 to the Company’s Current Report on Form 8-K filed on June 2, 2014)
Amended and Restated Personal Lines Master Agreement, dated as of July 23, 2014, by and between ACP
Re Ltd. and the Company (incorporated by reference to Exhibit 10.4 to the Company's Quarterly Report on
Form 10-Q filed on August 11, 2014)

Credit Agreement, dated September 15, 2014, among AmTrust Financial Services, Inc. as Administrative
Agent, ACP Re Ltd. and London Acquisition Company Limited as Borrowers, ACP Re Holdings, LLC as
Guarantor, and AmTrust International Insurance, Ltd. and National General Re Ltd. as Lenders
(incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed on
September 17, 2014)

Exhibit
No.
10.18

10.19

10.20

10.21

12.1

21.1

23.1

31.1

31.2

32.1

32.2

101.1

Description
Personal Lines Quota Share Reinsurance Agreement, dated as of September 15, 2014, by and among Tower
Insurance Company of New York, CastlePoint National Insurance Company, Tower National Insurance
Company, Hermitage Insurance Company, Castle Point Florida Insurance Company, North East Insurance
Company, York Insurance Company of Maine, Massachusetts Homeland Insurance Company, Preserver
Insurance Company and Castle Point Insurance Company, as Ceding Companies, and Integon National
Insurance Company, as Reinsurer (incorporated by reference to Exhibit 10.2 to the Company’s Current
Report on Form 8-K filed on September 17, 2014)
Master Transaction Agreement, dated as of July 15, 2015, by and among the QBE Investments (North
America), Inc., QBE Holdings, Inc. and National General Holdings Corp. (incorporated by reference to
Exhibit 10.1 to the Company’s Current Report on Form 8-K filed on July 16, 2015)

Amendment No. 1, dated December 3, 2015, to the Credit Agreement among AmTrust Financial Services,
Inc. as Administrative Agent, ACP Re Ltd. and London Acquisition Company Limited as Borrowers, ACP
Re Holdings, LLC as Guarantor, and AmTrust International Insurance, Ltd. and National General Re Ltd. as
Lenders (filed herewith)

Credit Agreement, dated January 25, 2016, among the Company, JPMorgan Chase Bank, N.A., as
Administrative Agent, KeyBank National Association as Syndication Agent, and Associated Bank, National
Association and First Niagara Bank, N.A., as Co-Documentation Agents, and the various lending parties
thereto (incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed on
January 26, 2016)

Computation of Ratio of Earnings to Fixed Charges (filed herewith)

List of subsidiaries of the Company (filed herewith)

Consent of BDO USA, LLP, Independent Registered Public Accounting Firm, relating to the Financial
Statements of the Company (filed herewith)

Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed
herewith)

Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed
herewith)

Certification of Chief Executive Officer pursuant to 18 U.SC. Section 1350, as adopted pursuant to Section
906 of the Sarbanes-Oxley Act of 2002 (furnished herewith)

Certification of Chief Financial Officer pursuant to 18 U.SC. Section 1350, as adopted pursuant to Section
906 of the Sarbanes-Oxley Act of 2002 (furnished herewith)

The following materials from the Company’s Annual Report on Form 10-K for the year ended December 31,
2015, formatted in XBRL (Extensible Business Reporting Language): (i) the Consolidated Balance Sheets as
of December 31, 2015 and 2014; (ii) the Consolidated Statements of Income for the years ended December
31, 2015, 2014 and 2013; (iii) the Consolidated Statements of Comprehensive Income for the years ended
December 31, 2015, 2014 and 2013; (iv) the Consolidated Statements of Changes in Stockholders’ Equity
for the years ended December 31, 2015, 2014 and 2013; (v) the Consolidated Statements of Cash Flows for
the years ended December 31, 2015, 2014 and 2013; and (vi) the Notes to the Consolidated Financial
Statements (submitted electronically herewith)

* Management contract or compensatory plan or arrangement.

National General Holdings Corp.
Computation of Ratio of Earnings to Fixed Charges
(Amounts in Thousands)

EXHIBIT 12.1

Earnings

Pretax income from continuing operations before
adjustment for income or loss from equity investees

Fixed charges

Less:

Interest capitalized

Non-controlling interest in pre-tax income of subsidiaries
that have not incurred fixed charges

Total Earnings

Fixed Charges:

2015

2014

Fiscal Year Ended
2013

2012

2011

$ 164,590

$ 127,443

28,885

17,736

$ 193,475

$ 145,179

$

$

52,257

2,042

54,299

$

$

46,353

1,787

48,140

$

$

48,655

1,994

50,649

$

— $

— $

— $

— $

132

132

$ 193,343

(2)
(2)
$ 145,181

82

82

—

—

$

54,217

$

48,140

$

50,635

—

14

14

Interest expensed and capitalized, and amortized premiums,
discounts and capitalized expenses related to indebtedness
Expense of the interest within rental expense(1)
Total Fixed Charges

28,885

17,736

—

—

2,042

—

1,787

—

$ 28,885

$

17,736

$

2,042

$

1,787

$

Ratio of Earnings to Fixed Charges

6.69

8.19

26.55

26.94

1,994

—

1,994

25.39

(1) Deemed to be immaterial 

EXHIBIT 21.1

SUBSIDIARIES

Entity Name

Jurisdiction of Incorporation or Formation

1100 Compton, LLC

ABC Agency Network, Inc.

ABC Agency Network of Texas

Adirondack AIF, LLC

Agent Alliance Insurance Company

AIBD Insurance Company IC

Alliance of Professional Service Organizations, LLC

Allied Producers Reinsurance Company, Ltd

American Auto Insurance Agency, Inc.

American Capital Acquisition Investments S.A.

America’s Health Care/RX Plan Agency, Inc.

Association of Independent Beverage Distributors, LLC

Assigned Risk Solutions Ltd.

Care Financial of Texas, LLC

Clearside General Insurance Services, LLC

Distributor Innovations and Benefit Savings Solutions, LLC

Distributors Insurance Company PCC

Euro Accident Health and Care Insurance Aktiebolag

GM Motor Club, Inc.

Healthcare Solutions Team, LLC

Imperial Fire and Casualty Insurance Company

Imperial General Agency of Texas, Inc.

Imperial Insurance Managers, LLC

Imperial Marketing Corporation

Integon Casualty Insurance Company

Integon General Insurance Corporation

Integon Indemnity Corporation

Integon National Insurance Company

Integon Preferred Insurance Company

Integrity Underwriters, Inc.

John Alden Financial Corp.

Louisiana General Agency, Inc.

Mortgage & Auto Solutions, Inc.

MIC General Insurance Corporation

National Automotive Insurance Company

National General Alpha Re

National General Assurance Company

National General Beta Re

National General Holdings BM, Ltd

National General Holdings Luxembourg, s.a.r.l.

National General Insurance Company

Delaware

Louisiana

Texas

Delaware

Alabama

Delaware

Delaware

Bermuda

Louisiana

Luxembourg

Delaware

Delaware

New Jersey

Texas

California

Delaware

Delaware

Sweden

North Carolina

Illinois

Louisiana

Texas

Texas

Louisiana

North Carolina

North Carolina

North Carolina

North Carolina

North Carolina

Louisiana

Delaware

Louisiana

Texas

Michigan

Louisiana

Luxembourg

Missouri

Luxembourg

Bermuda

Luxembourg

Missouri

Entity Name

Jurisdiction of Incorporation or Formation

National General Insurance Luxembourg, S.A

Luxembourg

National General Insurance Management Ltd

National General Insurance Marketing, Inc.

National General Insurance Online, Inc.

National General Lender Services, Inc.

National General Life Insurance Europe, S.A.

National General Lux RE I S.A.

National General Management Corp.

National General Re, Ltd

National General Reinsurance Broker, Ltd

National Health Insurance Company

New Jersey Skylands Management, LLC

New South Insurance Company

Newport Management Corporation

NGLS Insurance Services, Inc.

North Star Marketing Corporation

NSM Sales Corporation

Personal Express Insurance Company

Personal Express Insurance Services, Inc.

Professional Services Captive Corporation IC

RAC Insurance Partners, LLC

Red Partners Operating Solutions, LLC

Reliant Financial Group, LLC

Seattle Specialty Insurance Services, Inc.

The Association Benefits Solution, LLC

Velapoint, LLC

Bermuda

Missouri

Missouri

Delaware

Luxembourg

Luxembourg

Delaware

Bermuda

Bermuda

Texas

Delaware

North Carolina

California

California

Ohio

Nevada

California

California

Delaware

Florida

Delaware

Oregon

Washington

Delaware

Washington

EXHIBIT 23.1

Consent of Independent Registered Public Accounting Firm

National General Holdings Corp.
New York, New York 

We hereby consent to the incorporation by reference in the Registration Statements on Form S-8 (No. 333-194493), 
Form S-3 (No. 333-202637), and Form S-3ASR (No. 333-204903) of National General Holdings Corp. of our 
reports dated February 29, 2016, relating to the consolidated financial statements and financial statement schedules, 
and the effectiveness of National General Holdings Corp.’s internal control over financial reporting, which appears 
in this Form10-K.

/s/ BDO USA, LLP
New York, New York
February 29, 2016

 
 
 
 
 
 
 
 
 
 
EXHIBIT 31.1

CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER
PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Michael Karfunkel, certify that:

1. 

I have reviewed this Annual Report on Form 10-K of National General Holdings Corp.;

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not 
misleading with respect to the period covered by this report;

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in 
all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods 
presented in this report;

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 

procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as 
defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a)  designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed 
under our supervision, to ensure that material information relating to the registrant, including its consolidated 
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is 
being prepared;

(b)  designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c)  evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 

conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by 
this report based on such evaluation; and

(d)  disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the 
registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has 
materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; 
and

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons 
performing the equivalent functions):

(a)  all significant deficiencies and material weaknesses in the design or operation of internal control over financial 

reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and 
report financial information; and

(b)  any fraud, whether or not material, that involves management or other employees who have a significant role in the 

registrant’s internal control over financial reporting.

Dated: February 29, 2016

By:

/s/ Michael Karfunkel

Michael Karfunkel
Chairman and Chief Executive Officer
(Principal Executive Officer)

 
EXHIBIT 31.2

CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER
PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Michael Weiner, certify that:

1. 

I have reviewed this Annual Report on Form 10-K of National General Holdings Corp.;

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not 
misleading with respect to the period covered by this report;

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in 
all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods 
presented in this report;

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 

procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as 
defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a)  designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed 
under our supervision, to ensure that material information relating to the registrant, including its consolidated 
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is 
being prepared;

(b)  designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c)  evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 

conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by 
this report based on such evaluation; and

(d)  disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the 
registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of the annual report) that has 
materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; 
and

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons 
performing the equivalent functions):

(a)  all significant deficiencies and material weaknesses in the design or operation of internal control over financial 

reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and 
report financial information; and

(b)  any fraud, whether or not material, that involves management or other employees who have a significant role in the 

registrant’s internal control over financial reporting.

Dated: February 29, 2016

By:

/s/ Michael Weiner

Michael Weiner
Chief Financial Officer
(Principal Financial Officer)

 
EXHIBIT 32.1

CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER
PURSUANT TO
18 U.S.C. SECTION 1350
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, I, Michael 

Karfunkel, Chairman and Chief Executive Officer (Principal Executive Officer) of National General Holdings Corp. (the 
“Company”), hereby certify, that, to my knowledge:

1.  The Annual Report on Form 10-K for the year ended December 31, 2015 (the “Report”) of the Company fully 

complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2.  The information contained in the Report fairly presents, in all material respects, the financial condition and results of 

operations of the Company.

Date: February 29, 2016

By:

/s/ Michael Karfunkel

Michael Karfunkel
Chairman and Chief Executive Officer
(Principal Executive Officer)

 
EXHIBIT 32.2

CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER
PURSUANT TO
18 U.S.C. SECTION 1350
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, I, Michael 
Weiner, Chief Financial Officer (Principal Financial Officer) of National General Holdings Corp. (the “Company”), hereby 
certify, that, to my knowledge:

1.  The Annual Report on Form 10-K for the year ended December 31, 2015 (the “Report”) of the Company fully 

complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2.  The information contained in the Report fairly presents, in all material respects, the financial condition and results of 

operations of the Company.

Date: February 29, 2016

By:

/s/ Michael Weiner
Michael Weiner
Chief Financial Officer
(Principal Financial Officer)

 
Corporate

Information

SENIOR MANAGEMENT

Michael Karfunkel
Chairman and Chief Executive Officer

Michael Weiner
Executive Vice President
Chief Financial Officer

Tom Newgarden
Executive Vice President
Chief Product/Analytics Officer

Doug Hanes
Executive Vice President
Product Management

Brenda Castellano
Executive Vice President
Sales & Strategy

BOARD OF DIRECTORS

Michael Karfunkel
Chairman and Chief Executive Officer
National General Holdings Corp.

Barry Karfunkel
President
National General Holdings Corp.

Barry Zyskind
Chief Executive Officer, President,  
and Director
AmTrust Financial Services, Inc.

ADDITIONAL INFORMATION

WEBSITE
www.NationalGeneral.com

REGISTRAR AND TRANSFER AGENT
American Stock Transfer &  
Trust Company, LLC
Operations Center
6201 15th Avenue
Brooklyn, NY 11219

Michael Murphy
Executive Vice President
Accident and Health

Art Castner
President
National General Lender Services

Barry Karfunkel
President
National General Holdings Corp.

Robert Karfunkel
Executive Vice President
Strategy and Development

Jeffrey Weissmann
Executive Vice President
General Counsel and Secretary

Peter Rendall
Executive Vice President
Chief Operating Officer and Treasurer

George Hall
Senior Vice President
Chief Claims Officer

Leslie Leb
Senior Vice President
Chief Information Officer

Don Bolar
Senior Vice President
Chief Accounting Officer

Dave Koegel
Senior Vice President
Chief Actuary

INDEPENDENT DIRECTORS:

Ephraim Brecher
Former Vice President— 
Taxes and Tax Counsel
AT&T

Donald DeCarlo
Former Chairman and Commissioner
New York State Insurance Fund

Patrick Fallon
Managing Director and  
Chief Operating Officer
CSG Partners

Barbara Paris, M.D.
Vice-Chair, Medicine and  
Director of Division of Geriatrics
Maimonides Medical Center

INDEPENDENT AUDITORS
BDO USA, LLP
100 Park Avenue
New York, NY 10017

INVESTOR CONTACT
Dean Evans
Director of Investor Relations
(212) 380-9462
Dean.Evans@NGIC.com

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