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NOVO BANCO

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FY2019 Annual Report · NOVO BANCO
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2019 ANNUAL 
REPORT  

 
 
 
 
 
 
 
 
 
2019 ANNUAL REPORT 

Contents 
PART I. MANAGEMENT REPORT ...................................................................................................... 4 

1  WHO WE ARE ............................................................................................................................. 4 

Message from the Chairman of the General and Supervisory Board .............................................. 4 

Message from the Chief Executive Officer ....................................................................................... 6 

2019 Main indicators ........................................................................................................................ 7 

Main events in 2019 ....................................................................................................................... 10 

Who we are. NOVO BANCO in 2019 ............................................................................................. 11 

DG COMP commitments: first intermediate target achieved ......................................................... 11 

Governance model ......................................................................................................................... 12 

Business model .............................................................................................................................. 15 

Awards and Recognitions .............................................................................................................. 16 

2 

3 

STRATEGY ................................................................................................................................ 17 

RESULTS AND ACTIVITY ......................................................................................................... 20 

3.1 

3.2 

3.3 

3.4 

3.5 

3.6 

3.7 

3.8 

3.9 

Economic environment ...................................................................................................... 20 

Relevant facts from the activity .......................................................................................... 22 

Highlights ........................................................................................................................... 23 

Recurrent and Legacy ....................................................................................................... 24 

NOVO BANCO Group (consolidated) ................................................................................ 29 

NOVO BANCO (Separate) ................................................................................................ 34 

Business segments ............................................................................................................ 37 

Digital banking ................................................................................................................... 45 

Liquidity and funding .......................................................................................................... 49 

3.10  Risk management .............................................................................................................. 55 

4 

CORPORATE GOVERNANCE .................................................................................................. 67 

4.1 

4.2 

4.3 

4.4 

Shareholder structure ........................................................................................................ 67 

Management and supervisory corporate bodies ................................................................ 67 

Internal control and risk management systems ................................................................. 74 

NOVO BANCO Main Policies ............................................................................................ 83 

NOVO BANCO | 2019 ANNUAL REPORT | 1 

 
4.5 

4.6 

4.7 

4.8 

Credit to members of the Corporate Bodies ...................................................................... 94 

Remuneration of the members of the Corporate Bodies and Identified Employees .......... 95 

Securities held by members of the Corporate Bodies ........................................................ 97 

Minor indirect investment in NOVO BANCO ...................................................................... 97 

5 

CONSOLIDATED FINANCIAL STATEMENTS  AND FINAL NOTES ........................................ 98 

5.1 

5.2 

5.3 

Consolidated Financial Statements ................................................................................... 98 

Separate Financial Statements ........................................................................................ 100 

Final notes ....................................................................................................................... 102 

6 

ANNEX – ALTERNATIVE PERFORMANCE MEASURES ...................................................... 104 

6.1 

6.2 

Reconciliation of the Income Statement .......................................................................... 104 

Alternative performance measures .................................................................................. 105 

PART II . NOTES TO THE FINANCIAL STATEMENTS .................................................................. 107 

7.1 

7.2 

Consolidated Financial Statements and Notes to the Consolidated Financial Statements108 

Annex – Adoption of the Financial Stability Forum (FSF) and Committee of European Banking 

Supervisors  (CEBS)  Recommendations  on  the  Transparency  of  Information  and  the  Valuation  of 

Assets   ......................................................................................................................................... 263 

7.3 

7.4 

7.5 

7.6 

Separate Financial Statements of NOVO BANCO as at 31 December 2019 .................. 267 

Auditor’s Report on the Consolidated Financial Statements............................................ 395 

Auditor’s Report on the Separate Financial Statements .................................................. 404 

Report of the General and Supervisory Board and the Opinion of the Financial Affairs (Audit) 

Committee on the Management Report and on the Separate and Consolidated Financial Statements 

of Novo Banco, S.A. for the year ended on 31 December 2019 .................................................. 412 

NOVO BANCO | 2019 ANNUAL REPORT | 2 

 
 
 
 
 
ABBREVIATIONS AND ACRONYMS 

NB NOVO BANCO 

NBG NOVO BANCO Group 

ECB European Central Bank 

DG Comp Directorate-General | Competition 

CCA Contingent Capitalization Agreement 

YTD Year-to-date - change since the start of the year 

YoY Year-on-Year - change on a year earlier 

NII Net Interest Income 

LCR Liquidity Coverage Ratio 

€, EUR euro 

€m million euro 

€bn billion euro 

bps basis points 

pp percentage points 

Additional notes to this Report  

NOVO BANCO discloses its results, since 2018, presenting separately the financial results of “NOVO BANCO 

Recurrent”,  and  those  of  “NOVO  BANCO  Legacy”.  Therefore,  all  the  references in  this  report  must  take in 

consideration this segmentation. For more information please refer to chapter 3.4. of this report. 

This Annual Report is a free translation into English of the original Portuguese version. In case of doubt or 

misinterpretation the Portuguese version will prevail. 

NOVO BANCO, S.A. 

Head Office: Av. da Liberdade, n. 195, 1250-142 Lisbon 
Commercial and Tax identification number: 513 204 016 
Share Capital: €5 900 000 000.00 

NOVO BANCO | 2019 ANNUAL REPORT | 3 

 
 
 
 
 
 
 
 
 
 
PART I. MANAGEMENT REPORT 

1  WHO WE ARE 

NOVO BANCO in 2019  

Message from the Chairman of the General and Supervisory Board 

Dear Stakeholders,  

The General and Supervisory Board (“GSB”) and the respective GSB committees met throughout year 

2019  supervising  and  supporting  the  Executive  Board  of  Directors  (“EBD”)  in  the  monitoring  of  the 

execution of the Bank’s strategic goals and targets as set out and agreed in the medium-term plan (“the 

Plan”). 

During 2019, the Bank continued at an accelerated pace to execute this Plan in particular focusing in 

investing,  developing  and  supporting  its  core  commercial  franchises  as  well  as  the  de-risking  of  the 

balance  sheet  through  the  cleaning  up  of  the  past  Legacy  issues,  including  the  disposal  of  non-core 

assets. 

The financial results of the year for the Recurrent Bank reflects the good progress being made with a net 

customer loan growth of 5.7% and a Net Income of €177.6m, compared to the loss making results for 

year 2018. The Legacy Bank successfully disposed of non-core assets and non-performing loans and 

real estate during the year, resulting in a net balance sheet reduction of €6.2bn, 57.9%. The NPL ratio 

for NOVO BANCO for 2019 is 11.8% compared to 22.4% for year 2018. This ratio however is still at an 

elevated  level  and  remains  an  outlier  both  in  the  Portuguese  and  other  European  markets  (average 

European Bank NPL ratio <4%) and will therefore continue to be an area of focus for further reduction 

during the course of 2020. 

For the year of 2019, the Bank successfully met all the interim European Commission, State Aid Director 

General for Competition (“DG Comp”) targets with respect to pre provision income, cost / income ratio, 

number of employees, number of branches and the disposal of significant non-core businesses. 

NOVO  BANCO  further  improved  its  internal  governance,  control,  operations  and  risk  management 

capabilities during 2019. Recognition of the progress being made was reflected in a 25bps SREP Pillar 

2 requirement reduction to 3.00% by the Single Supervision Mechanism (“SSM”) for 2020. However, this 

SREP Pillar 2 requirement for year 2020 remains at a significant high level compared to our Portuguese 

and European Banking peer group and should therefore be addressed in the near term. 

The  Bank  has  maintained  strong  capital  and  liquidity  during  the  year.  The  Contingent  Capitalization 

Agreement (“CCA”) continues to provide capital support in the cleanup of past Legacy issues. A loan to 

NOVO BANCO | 2019 ANNUAL REPORT | 4 

 
 
 
deposit ratio of 92% and a liquidity coverage ratio of 143% reflects the healthy liquidity position of Bank 

at year end 2019. 

Overall, the Bank has made good progress during the year in realizing its goals and targets, despite the 

very challenging market conditions, notably the low interest environment. 

For the year of 2020, realistic strategic goals and targets for NOVO BANCO have been set and agreed, 

in line with the current market and economic operating conditions. The Bank will continue to transform 

the business and operating model in support of our customers, employees and our other stakeholders 

through the continued investment and development of our commercial businesses in the Recurrent Bank. 

The de-risking and cleanup of the Legacy Bank continues and is targeted to be largely complete by year 

end 2020, dependent on prevailing market conditions.  

On behalf of the GSB, I would like to thank our customers and our other stakeholders for their trust and 

loyalty to NOVO BANCO and to the EBD members as well as all the employees of the Bank for their 

continued dedication, hard work and sustained commitment during 2019, in helping transform the Bank 

and realizing our goals and targets.  

Byron Haynes 

Chairman of the General and Supervisory Board 

NOVO BANCO | 2019 ANNUAL REPORT | 5 

 
 
 
 
 
Message from the Chief Executive Officer 

Dear Stakeholders,  

The 2019 financial year was decisive for NOVO BANCO. And it was a decisive financial year because it 

marks a special milestone in its restructuring and viability path as agreed in the commitments between 

the Portuguese State and the European Union.  

The fact that NOVO BANCO attained the goals established about two and half years ago, demonstrates 

not only the rightfulness of the defined strategy and the demanding governance that was implemented 

but also the undeniable quality of its people and the loyalty of its clients.  

The Bank's capacity to quadruple its commercial banking product, to have reduced its cost to income by 

more than a third and to have kept its relative importance in the market untouched despite the reduction 

of more than 200 branches and 10% of employees.  

All this was ensured through the “repairment” of its Balance Sheet, expressed in the reduction of 70% of 

the Legacy in just two years, in 2019 alone this reduction was over 3 308 billion euro. Equally important 

was the growth of our credit activity by more than 5%, demonstrating our importance as a funding partner 

of the Portuguese economy, which moreover allowed us to achieve a Recurrent Bank net income of 177 

million euro.  

The results obtained, both in the “repair of the Balance Sheet” and in the Recurrent Bank activity, were 

only possible thanks to the demanding and determined support that the Executive Board of Directors has 

always had from the General and Supervisory Board, as well as from the respective special Committees.  

A  special  word  for  all  the  Bank's  employees  who  have  been  tireless  in  these  years  of  complex 

restructuring and whose resistance is unquestionable. And a special mention to the shareholders for the 

precious  support  that  they  have  given  us,  not  forgetting  the  Monitoring  Committee  for  its  permanent 

presence in the decisions under its responsibility.  

A  word  to  our customers  as  well,  who  have  always  been  the  Bank's  raison  d'être  and  who  will  never 

cease to be its reason to exist. We always try to respond sustainably adapting our offer of products and 

services to the demands and needs of our customers.  

One last word to the community in which the Bank is inserted and that has given us so much support. 

When I write these brief words, we are facing one of the most decisive challenges that, as a society, we 

will have to overcome. I am sure that NOVO BANCO with its experience and resilience will be able to 

positively contribute to the future of our country.  

António Ramalho 

Chief Executive Officer  

NOVO BANCO | 2019 ANNUAL REPORT | 6 

 
 
 
 
2019 Main indicators  

FINANCIAL RESOURCES 

+ €177.6 million Recurrent Bank Net Income  

57.9% Reduction of Legacy Assets 

€935.4 million NBG Impairments and Provisions  

PEOPLE 

4869 NBG employees 

€750 thousand investment in training and development 

46.4 training hours per employee 

TECHNOLOGY & EXPERIENCE 

200 employees and external contractors in digital transformation area 

14 multidisciplinary and agile teams in digital transformation area 

566 thousand active clients in digital channels 

NETWORKS & PARTNERSHIPS 

1.3 million clients 

387 branches 

4292 registered suppliers 

6 areas of partnerships with the community: culture, science and academia,  institutions of solidarity 

and social responsibility, financial, communication and media, and technology 

NOVO BANCO | 2019 ANNUAL REPORT | 7 

 
 
 
 
 
 
 
 
 
NOVO BANCO | 2019 ANNUAL REPORT | 8 

MAIN INDICATORS - Recurrent31-dez-1831-dez-19ACTIVITY (mn euros)Net assets 37 616 40 814Customer loans (gross) 23 077 24 380Customer Deposits  28 350 27 835ASSET QUALITYNon-Performing Loans (NPL)/ (Customer loans + Cash and deposits with banks and loans and advances to banks)5.4%3.6%Credit provisions / Non-Performing Loans46.8%68.3%Credit provisions / Customer loans (gross)2.7%2.6%Cost of Risk0.17%0.91%PROFITABILITYIncome before taxes (mn euros) -77.2177.6Income before taxes and Non Controlling Interests /  Average Net Assets (1) 0.0%0.4%Banking income / Average Net Assets  (1)1.9%2.1%Income before taxes and Non Controlling Interest / Average Equity (1) 0.1%5.3%EFFICIENCYOperating costs / Banking income (1) 64.5%54.9%EMPLOYEES (No.)Total5 0964 869- Domestic4 8044 648- International 292 221BRANCH NETWORK (No)Total402387- Domestic381375- International2112(1)According to  Banco de Portugal Instruction No. 16/2004, in its version in forceMAIN INDICATORS - Legacy31-dez-1831-dez-19ACTIVITY (mn euros)Net assets 10 658 4 482Customer loans (gross) 5 635 2 675ASSET QUALITYNon-Performing Loans (NPL)/ (Customer loans + Cash and deposits with banks and loans and advances to banks)90.3%81.3%Credit provisions / Non-Performing Loans63.0%51.7%Credit provisions / Customer loans (gross)59.4%45.2%Cost of Risk3.97%15.15%PROFITABILITYIncome before taxes (mn euros) -1335.5-1236.4Income before taxes and Non Controlling Interests /  Average Net Assets (1) -6.2%-14.3%Banking income / Average Net Assets  (1)-2.0%-5.1%Income before taxes and Non Controlling Interest / Average Equity (1) -62.1%-142.6%(1)According to  Banco de Portugal Instruction No. 16/2004, in its version in force 
 
 
 
NOVO BANCO | 2019 ANNUAL REPORT | 9 

MAIN HIGHLIGHTS31-Dec-1831-Dec-19ACTIVITY (mn€)Net Assets 48 274 45 296Customer Loans (gross) 28 712 27 055Customer Deposits 28 350 27 835Equity 3 922 4 003SOLVENCYCommon EquityTier I / Risk Weighted Assets12.8%13.5%Tier I / Risk Weighted Assets 12.8%13.5%Total Capital / Risk Weighted Assets14.5%15.1%LIQUIDITY (mn€)European Central Bank Funding (2) 5 864 4 714Eligible Assets for Repo Operations (ECB and others), net of haircut 14 624 15 253(Total Credit - Credit Provision) / Customer Deposits (1)89%92%Liquidity Coverage Ratio (LCR)125%143%Net Stable Funding Ratio (NSFR)106%101%ASSET QUALITYOverdue Loans > 90 days / Customer Loans (gross)12.1%4.0%Non-Performing Loans (NPL) / (Customer Loans + Deposits with banks and Loans and advances to banks)22.4%11.8%Credit Provision / Overdue Loans > 90 days114.3%171.0%Credit Provision / Customer Loans (gross)13.8%6.8%Cost of Risk0.92%2.32%PROFITABILITYNet Income for the Period (mn€)-1412.6-1058.8Income before Taxes and Non-controlling interests / Average Net Assets (1)-1.5%-2.1%Banking Income / Average Net Assets (1)1.0%0.9%Income before Taxes and Non-controlling interests / Average Equity (1)-14.3%-22.3%EFFICIENCYOperating Costs / Banking Income (1)100.6%113.8%Staff Costs / Banking Income (1)55.0%63.1%EMPLOYEES (No.)Total5 0964 869- Domestic4 8044 648- International 292 221BRANCH NETWORK (No.)Total402387 - Domestic381375 - International2112(1) According to Banco de Portugal Instruction n. 16/2004, in its version in force(2) Includes funds from and placements with the ESCB; positive = net borrowing; negative = net lending 
 
 
 
 
 
Main events in 2019 

JAN 

FEB 

MAR 

APR 

29 | NOVO BANCO 
CULTURA | Cultural 
assets sharing programme 
celebrates its 1st year.  
15 protocols were signed in 
2019 to grant 32 works of 
art to museums in 10 
regions of the country. 

20 | NOVO BANCO 
ALGARVE SUMMIT | 
Under a partnership with 
SIC Notícias TV channel 
and the Expresso 
newspaper, this is an 
innovative and unique 
project that highlights 
entrepreneurs, businesses 
and other relevant entities, 
in Regional Summits. 
Three Summits were held 
in 2019: Algarve, Beira 
Interior and Aveiro.  

23 | ANNUAL MEETING 
| 5th edition of the 
internal meeting with the 
presentation of the 
Strategic Plan and 
annual objectives for the 
year. 

25 | DIGITAL MOBILE 
KEY | Offers individual 
clients a new online 
account opening 
functionality. 

11 | NOVO BANCO 
HACKATHON FEST | A 24h 
marathon to create, develop, 
plan and design innovative 
solutions in response to 
technological challenges, in 
partnership with Nova SBE 
University, in Carcavelos. 

15 | INSTITUTIONAL 
CAMPAIGN | Launch of first 
TV institutional campaign - 
“O MEU NOVO BANCO” (my 
new bank) - featuring direct 
testimonies of actual clients 
and partners. 

MAY 

JUN 

JUL 

AUG 

8 | NOVO BANCO 
Revelação | Opening of 
applications for the Prize 
awarded in partnership 
with the Serralves 
Foundation, an initiative 
that distinguishes young 
creators in the field of 
contemporary 
photography. 

31 | PME LÍDER | 
Published annually, in 
partnership with Exame 
magazine, with its 11th 
edition, addressing topics 
that interest business 
clients. 

5 | NB ECO ECONOMIA 
CIRCULAR | NB Eco 
Circular Economy, a new 
structured deposit indexed 
to the performance of the 
shares of 3 companies that 
stand out for their ability to 
apply the concept of 
Circular Economy. 

28 | INTEGRATED 
PAYMENT PLATFORM | 
Selection of Fiserv 
technology to improve the 
customer experience, 
through this innovative 
platform. 

8 | SUSTAINABILITY| 
Signature of the “Letter of 
Commitment for 
Sustainable Finance in 
Portugal” 

24 | RESIDENTIAL 
MORTGAGE LOANS | 
Offer of new solutions, 
designed to fulfil the 
needs of young people 
up to 35 years old and 
people over 50 years old, 
in the current real estate 
market context. 

8 | NON-STRATEGIC 
ASSETS | Within the scope 
of the divestment program, 
the sale of two asset 
portfolios was concluded – 
Sertorius Project and 
Albatros Project. In 2019, 
other relevant assets were 
disinvested, contributing to 
the Legacy reduction.  

SEP 

OCT 

NOV 

DEC 

20 | BUSINESS| Campaign 
aimed at giving a voice to 10 
customers who speak about 
their business in different 
regions and industry sectors.  

2 | TALENT ATTRACTS 
TALENT | Internship 
program of 47 newly 
graduated students, start 
working for a year in 
different Departments of 
the Bank. The program, 
which spans across the 
country, contemplates the 
commercial structure for 
the first time.  

2 | NEW DISTRIBUTION 
MODEL | Project 
development of business 
model redefinition and 
branch optimization 
project. 

4-5 | STRATEGIC 
REFLEXION | Under the 
motto “For NOVO BANCO 
by NOVO BANCO”, the 
meeting brought together 
all the top management to 
reflect on the strategic 
challenges for the coming 
years.  

28 | EXPORT & 
INTERNATIONALIZATION 
AWARDS | NOVO BANCO 
and Jornal de Negócios 
annual initiative, in 
partnership with 
IBERINFORM Portugal 
with the purpose of 
recognizing SMEs and 
Large Companies in two 
different areas: 
internationalization and 
export performance. 

6 | SUSTAINABILITY| 
Signature of letter of 
commitment: United 
Nations Global Compact 
Business Ambition for 
1.5ºC. 

27 | PORTUGAL 
EXPORTADOR | 14th 
edition of the largest 
event dedicated to 
national exports, with the 
purpose of helping 
Portuguese companies to 
face and overcome the 
challenges of the export 
markets. 
During 2019, the Bank 
participated in 7 business 
fairs and events in the 
areas of Tourism, Wine, 
Exports, Textiles and the 
Food & agriculture 
Industry. 

NOVO BANCO | 2019 ANNUAL REPORT | 10 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Who we are. NOVO BANCO in 2019 

NOVO  BANCO,  S.A.  (“NOVO  BANCO”  or  the  “Bank”),  together  with  its  subsidiaries  and  its  equity 

holdings  which  make  up  the  NOVO  BANCO  Group  (the  “Group”  or  “GNB”),  operates  mainly  in  the 

banking sector, but also in asset management, and holds equity stakes in companies operating in venture 

capital, insurance, renting and corporate services.  

Through its 387 branches and its digital platforms, the Bank serves around 1.3  million clients, having 

taken significant steps in 2019 to i) optimize its core activity, by striving for improved and increasingly 

efficient  processes,  and  for  the  accelerated  divestment  of  its  Legacy  assets;  ii)  consolidate  its  digital 

transformation by incorporating the most advanced technological developments; and iii) continue to build 

up factors of differentiation vis-à-vis the competition, based on the propositions of NOVO BANCO dos 

Açores,  Banco  Best  and  GNB  Gestão  de  Ativos  (Asset  Management),  alongside  NOVO  BANCO 

business units Real Estate Financing and Principal Finance. 

NOVO BANCO was set up in 2014 upon the resolution of Banco Espírito Santo, S.A.. During its first five 

years, NOVO BANCO has shown its resilience, overcoming the huge challenges resulting from its status 

as a transitional bank, and by the new commitments imposed by the European Commission for the sale, 

in October 2017, of 75% of the Resolution Fund's holdings to Lone Star. 

DG COMP commitments: first intermediate target achieved 

The letter of commitment signed by the Portuguese State and the European Commission in connection 

to  the  process  of  authorization  of  state  aid  to  NOVO  BANCO,  in  the  scope  of  the  sale  to  Lone  Star, 

established 33 commitments to be fulfilled by the Bank until the end of the restructuring period (currently 

set  to  31  December  2021).  These  commitments  are  divided  into  three  categories,  and  compliance 

therewith is monitored and checked every six months by an international audit company chosen by the 

European Commission. 

-  Structural  commitments,  namely  commitments  to  divest  in  several  geographies  and 

businesses and to reduce the Bank's non-core assets (the Legacy assets). 

-  Behavioural commitments, notably the establishment of a cap on the remunerations paid by 

the Bank, linked to the average remuneration paid by the institution, restrictions on the current 

and future shareholders, establishment of pricing tools based on Return on Equity (ROE), with 

preset minimum limits, restrictions on acquisitions, a ban on dividend distributions, a ban on the 

voting  rights  of  the  minority  shareholder  (the  Resolution  Fund),  and  the  appointment  of  a 

Monitoring  Committee  to  monitor  the  assets  included  in  the  Contingent  Capitalization 

Agreement. 

-  Viability  commitments,  interim  targets  and  2021  targets,  notably  Full-time  equivalent  (FTE) 

reduction targets, branch reduction targets, Pre-Provision Income and Cost-to-Income targets 

(interim and 2021), and adoption of risk management policies. 

NOVO BANCO | 2019 ANNUAL REPORT | 11 

 
 
2019 was the first year in which there were targets to meet under most of the commitments set forth in 

the  letter  of  commitment,  in  particular  those  concerning  divestment  and  viability.  The  success  of  the 

strategy followed by the Bank is patent in the results obtained. The targets set under all the commitments 

were met, with no exception, some of them were even exceeded. 

The  fulfilment  of  the  DG  COMP  objectives,  in  particular  those  concerning  divestment  and  viability, 

combined with strong investment in IT and digital, will allow NOVO BANCO to grow from a restructuring 

Bank  into  a  digitally  enabled  bank,  and  to  remain  a  reference  in  the  national  market,  with  a  strong 

franchise in the corporate and retail segments, and stand out by the quality of the service provided.  

In  2019,  the  Bank’s  activity  was  shaped  by  the  objectives  established  by  the  Strategic  Plan,  which 

resulted in the growth of the recurrent credit portfolio, with a reduction in the cost of risk, in significant 

improvements in commercial banking income, and in the continuous reduction of operating costs, despite 

the  strong  increase  in  investment.  In  2019,  the  NOVO  BANCO  Recurrent  began  to  show  signs  of 

normalization and the positive effects of the strategy designed to transform it into the bank of the future. 

Governance model 

NOVO  BANCO's  management  relies  on  a  governance  model  that  is  unique  within  the  Portuguese 

financial sector. In line with international best practices in management, and under the new shareholder 

structure,  since  18  October  2017  the  Bank  has  a  General  and  Supervisory  Board  (GSB)  and  an 

Executive Board of Directors (EBD).  

The General and Supervisory Board is responsible for regularly monitoring, advising and supervising the 

management of the Bank and the Group subsidiaries, as well as for supervising the EBD in what regards 

the compliance with the relevant regulatory requirements of the banking activity. The GSB meets on a 

monthly basis, and its Chairman maintains regular communication and dialogue with the Chief Executive 

Officer  (CEO).  In  its  activity,  the  GSB  is  supported  by  committees  to  which  it  delegates  some  of  its 

powers: the Financial Affairs (Audit) Committee, the Risk Committee, the Compliance Committee, the 

Nomination  Committee  and  the  Remuneration  Committee.  These  committees  are  composed  of  and 

chaired by independent members of the GSB and their meetings may be attended by the members of 

the EBD responsible for the matters that are dealt with by said committees. 

The General and Supervisory Board has the responsibilities and powers that are granted to it by law and 

by the Articles of Association and in its internal regulations, including the supervision of all matters related 

to risk management, compliance and internal audit, and prior approval on relevant matters detailed in the 

Articles of Association. 

The Executive Board of Directors is responsible for the management of the Bank, for the definition of the 

general policies and strategic objectives, as well as ensuring the running of the business in accordance 

with the rules and good banking practices. 

NOVO BANCO | 2019 ANNUAL REPORT | 12 

 
 
 
 
Composition of the corporate and statutory bodies of NOVO BANCO for the 2017-2020 term of office, at 

the date of this Report: 

Board of the General Meeting 

Chairman: 
Vice-Chairman: 
Secretary1 

Rui Manuel Pinto Duarte 
Miguel João Valente da Costa Madeira 

General and Supervisory Board 

Chairman: 
Vice-Chairman: 
Member: 
Member: 
Member: 
Member: 
Member: 
Member: 
Member: 

Byron James Macbean Haynes 
Karl-Gerhard Eick 
Donald John Quintin 
Kambiz Nourbakhsh 
Mark Andrew Coker 
Benjamin Friedrich Dickgiesser 
John Ryan Herbert 
Robert Alan Sherman 
Carla Antunes da Silva 

Executive Board of Directors 

Chairman: 
Member: 
Member: 
Member: 
Member: 
Officer 
Member: 
Member: 
Member: 

António Manuel Palma Ramalho - Chief Executive Officer 
Jorge Telmo Maria Freire Cardoso - Chief Recovery and Investment Officer 
José Eduardo Fragoso Tavares de Bettencourt - Chief Operating Officer 
Luís Miguel Alves Ribeiro - Chief Commercial Officer (Retail) 
Luísa Marta Santos Soares da Silva Amaro de Matos - Chief Legal and Compliance 

Mark George Bourke - Chief Financial Officer2 
Rui Miguel Dias Ribeiro Fontes - Chief Risk Officer 
Vítor Manuel Lopes Fernandes - Chief Commercial Officer (Corporate) 

Monitoring Committee3 

Chairman: 
Member: 

José Rodrigues de Jesus 
José Bracinha Vieira 

Statutory Auditor 

Ernst & Young, Audit & Associados – SROC, S.A., registered in the CMVM4 under number 20161480 

and in the OROC4 under number 178, represented by António Filipe Dias da Fonseca Brás, registered in 

the CMVM under number 20161271 and in the OROC under number 1661, and by João Carlos Miguel 

Alves, as alternate statutory auditor, registered in the CMVM under number 20160515 and in the OROC 

under number 896. 

1 Pedro Queiroz de Barros held office during the financial year of 2019. The position is held on an interim 
base by the Company Secretary since the resignation of Pedro Queiroz de Barros on December 31, 2019. 
2 Mark Bourke took office on 4 March 2019. 
3 During the exercise of 2018, Miguel Athayde Marques held the position of Member of the Monitoring 
Committee, having resigned from office with immediate effect on 28 February 2019. 
4 CMVM: Portuguese Securities Market Commission. OROC: Portuguese Institute of Statutory Auditors 

NOVO BANCO | 2019 ANNUAL REPORT | 13 

 
 
 
 
 
 
 
                                                        
Company Secretary 

Mário Nuno de Almeida Martins Adegas 
Ana Rita Amaral Tabuada Fidalgo Brás (Alternate Secretary) 

NOVO BANCO | 2019 ANNUAL REPORT | 14 

 
 
 
 
 
 
 
 
 
 
Business model  

In a context of disruption of the banking sector caused by the macroeconomic environment, new players, 

such as fintech, and consumers pressure for greater speed, agility and simplicity, NOVO BANCO has 

been implementing profound changes in its positioning and working rationale. 

NOVO BANCO focuses its business model on three main segments – individuals and companies, asset 

management  and  markets.  The  Bank  seeks  to  meet  the  expectations  of  its  clients  and  to  improve 

continuously  so  as  to  deliver transparent,  straightforward, and  secure banking  services  based  on  the 

highest standards of integrity and trust, and on quality and customer satisfaction assessment tools.  

The  NOVO  BANCO  Group  counts  with  4869  employees  distributed  in  a  commercial  network  and  a 

support services structure, encompassing the following areas: Audit, Internal Control, Human Resources, 

Strategy, Digital Transformation, Capital Management and Financial Planning, Legal and Compliance, 

Marketing, Information Systems, Risk Management and Operational Resources.  

GNB EMPLOYES BY COUNTRY/REGION 

Countries 

NOVO BANCO Group 

Portugal 

Spain 

Ireland 

Switzerland 

Luxembourg 

Brazil 

Total 

4647 

198 

1 

7 

11 

5 

4869 

NOVO BANCO | 2019 ANNUAL REPORT | 15 

 
 
 
 
Awards and Recognitions  

NB Obrigações 
Europa FIMAO 
Fund 

Distinguished in Morningstar Portugal Fund Awards 
2019, in the Best Euro Bonds National Fund category.  

NB Obrigações 
Europa 

The fund was distinguished in the Rankia 2019 Awards for 
the quality and consistency of management and the 
flexibility of its investment process.  

Best Bank 
in several 
categories 

Distinguished by Global Finance magazine in the Best 
Trade Finance Provider, Best Sub-Custodian Bank and Best 
Integrated Corporate Banking Site categories.  

Digital Account 
Opening 

Distinguished by the 2019 Portugal Digital Awards (4th 
edition), in the Best Digital Product & Customer Experience 
category.  
Distinguished by Exame Informática magazine in The best 
in Technological Portugal category. 

Short-term 
Finance 

Distinguished by the 2019 Portugal Digital Awards (4th 
edition), in the Best Digital Process category.  

nbcultura.pt 
digital platform 

Silver award winner of the 2019 Communicator Awards 
(25th edition) , category Websites of Art  
Distinguished in the Art for Websites category of the W3 
2019 Awards. 
Gold award in the Davey Awards 2019’s Websites of Arts 
category.  

Human 
Resources 
Management 

Winner of the “Wealth and Well-being by MÉDIS” and “Best 
Trainees Academy” prizes in the HR 2019 Awards (14th 
Edition) promoted by the Human Resources Information 
Institute.  

NOVO BANCO 
Culture 

“Institution” award in the APOM 2019 Awards for the 
project of sharing with society its cultural and arts heritage.  

Economic 
Research Team 

Distinguished with the following prizes in the Analyst 
Forecast Awards 2019: #1 Best Overall Forecaster for 
Eurozone; #2 Best Overall Forecaster for Portugal; #1 GDP 
Forecaster for Portugal; #1 Interest Rate Forecaster for 
Portugal; #1 Fiscal Balance Forecaster for Portugal.  

NOVO BANCO | 2019 ANNUAL REPORT | 16 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2  STRATEGY  

Transforming NOVO BANCO for the  future  

NOVO  BANCO  is  now  transitioning  towards  a  growth strategy,  as  it  approaches  the  resolution  of  the 

Legacy issues.  

The 2019-2021 strategic plan has its base on four strategic pillars: adjusting risk processes, fostering 

talent and merit, optimizing IT, Data and Processes, and revolutionizing the distribution model. These 

four strategic pillars are implemented within a framework of operating circles: optimization, digitalization 

and differentiation. 

The 2019-2021 strategic framework remains fit-for-purpose as the bank transitions from turnaround to 

growth. In 2020, the strategic framework and plan evolved in two main aspects: strengthen the focus on 

rebuilding its Purpose and Identity and finishing the tail-end of the Legacy resolution plan. 

In 2020-2022 cycle, NOVO BANCO must strengthen its core competencies to compete at par with peers, 

and  conquer  a  sustainable  position  in  the  national  banking  sector.  NOVO  BANCO  is  adamant  in 

becoming a positive contributor in the ecosystem it sits in, continually monitoring how its behaviors impact 

others and continuing to display authenticity, transparency, integrity and consistency. 

The circles and pillars of NOVO BANCO’s strategy provide the basis for the 9 priorities underpinning the 

strategic plan to support its growth.  

NOVO BANCO | 2019 ANNUAL REPORT | 17 

 
 
 
 
1.  Purpose and Identity 

NOVO BANCO is rebuilding its purpose and identity maintaining an underlying sustainability emphasis. 

NOVO BANCO steers its activity based on sustainability principles and with the firm purpose to give back 

to the community the support it has received from it. With the aim of managing its business fairly and 

responsibly,  the  Bank  has  been  implementing  a  culture  of  permanent  monitoring  of  its  impact  on  the 

surrounding ecosystem, training and raising awareness of its employees, business partners and clients 

and promoting the values of authenticity, transparency, integrity and consistency.  

More information on the sustainability strategy is provided in the 2019 Sustainability Report.  

2.  Optimization 

NOVO BANCO is further optimizing the bank’s cost structure and efficiency models to gain competitive 

advantage, refocusing the Bank on its core activity, accelerating essential changes that reduce costs and 

expedite processes and restructuring the bank to achieve a high level of operating profitability. 

3.  Digitalization 

Aiming  to  transform  the  organization,  NOVO  BANCO  is  evolving  digital  transformation  to  increase 

efficiency and meet customer expectations, ensuring compatibility between an incumbent and a digital 

platform  and  responding  to  digital  demand,  supply  digitalization  and  digital  ecosystem.  This  implies 

focusing  on  lower  production  costs  and  greater  commercial  productivity,  by  simplifying  processes, 

facilitating the transition to a more efficient business model and boosting service intelligence, in parallel 

with customer experience, service differentiation and innovation.  

4.  Differentiation 

NOVO BANCO is developing differentiated core banking value propositions and implementing additional 

revenue drivers that diversify income sources and distinguish the Bank from its competitors and build up 

the Group's differentiation, namely through new business initiatives like the Real Estate Financing and 

Principal Finance areas. 

5.  Legacy 

NOVO  BANCO  is  now  executing  the  tail-end  of  the  Legacy  resolution  strategy  to  refocus  on  its  core 

activity. 

NOVO BANCO | 2019 ANNUAL REPORT | 18 

 
 
 
 
 
 
 
6.  Risk Adjustment 

The  strategy  outlined  for  the  Bank  finds  its  pillar  in  specialized,  holistic,  resilient  and  efficient  risk 

management and control to support decision-taking processes at both top-management level and across 

all levels of the organization, and in particular in the first lines of defense.  

The  programs  in  progress  in  the  risk  area thus  aim  to  ensure the  alignment  of  risk management  and 

control, taking into account the new banking challenges, new technological competitors and customer 

requirements, in compliance with the risk appetite rules defined by the Executive Board of Directors. 

7.  Talent and Merit 

NOVO  BANCO 

is 

implementing  a  comprehensive  talent  &  merit  strategy,  establishing  and 

communicating sound governance policies, to attract and retain talent, enable staff to fulfill potential and 

enhance the Bank’s employee experience from recruitment to retirement.  

8. 

IT, Data & Processes 

NOVO BANCO is streamlining processes and systems and implementing new ways of working to simplify 

the bank and its processes in order to improve customer experience, maximize operational efficiency 

and reduce cost-to-serve.  

In  2019,  particular  emphasis  was  given  to  programs  aimed  at  technological  transformation  and  at 

evolving  the  current  platforms for integration into  an  agile  IT  infrastructure.  This  involved  setting  up a 

Data Science area, where machine-learning and artificial intelligence are used in predictive models and 

applying robotics to a greater number of processes, promoting efficient and fast ways of working. 

9.  Distribution Model  

In order to meet our clients' needs, their expectations and requirements in terms of speed and simplicity, 

the Bank is adjusting its distribution model by replacing the current structures and architectures by more 

efficient,  intelligent  and  technology-based  ones,  that  deliver  to  the  client  a  differentiating,  unique  and 

integrated new omnichannel relationship experience.  

This  change  involves  deep  changes  to  the  branch  model  and  customer  journeys,  implementing  an 

omnichannel distribution model to meet digital clients’ needs through phygital formats (complementing 

physical with digital and self-service). 

NOVO BANCO | 2019 ANNUAL REPORT | 19 

 
 
 
 
 
 
 
 
3  RESULTS AND ACTIVITY  

 A landmark year for NOVO BANCO  

3.1  Economic environment  

2019 saw the extension of the cycle of expansion of global economic activity, with a deceleration of the 

main economic areas that brought down global GDP growth to 3%, the lowest in the last decade. This 

trend  was  mainly  underpinned  by  a  contraction  of  industrial  activity  as  a  result  of  the  constraints 

associated with the advanced phase of the cycle, by structural problems in the car industry, and by the 

impact of trade tensions between the US and China. Economic agents’ confidence was undermined by 

other factors of political uncertainty, notably the Brexit and social protest movements (e.g. Hong Kong, 

France, Catalonia, Latin America). This reflected onto the postponement of investment decisions in the 

main economic areas and a negative trend in international trade flows. Nevertheless, in the US and in 

Europe,  growth  was  supported  by  the  continued  expansion  of  the  services  sector  and  the  favorable 

performance of private consumption (upheld by falling unemployment and rising wages).  

The US GDP increased by 2.3% in 2019 (2.9% in 2018), while in the Eurozone the economy grew by 

1.2% (1.9% in 2018). China's GDP grew by 6.1% (6.6% in 2018), the lowest growth rate since 1990, but 

with signs of stabilization towards the end of the year, reflecting the new policy stimuli. In the emerging 

economies, GDP growth fell from 4.5% to 3.7% while in the advanced economies it decelerated from 

2.2%  to  1.7%.  Inflation  remained  contained  in  both  the  US  and  the  Eurozone,  notwithstanding  lower 

unemployment  and  rising  wages,  suggesting  that  companies  have  partially  absorbed  the  increase  in 

production costs (and in the US, the effect of the introduction of tariffs) through a reduction in margins. 

In the US, year-on-year core inflation closed the year at 2.3%, vs. 2.2% in January. In the Eurozone, core 

inflation increased from 1.1% to 1.3% in the same period, still below target. In China, inflation rose from 

1.7% to 4.5%, reflecting the impact of the African swine fever on the price of food.  

The  US-China  commercial  war  and  the  expectations  of  a  normalization  of  the  monetary  policy  that 

marked the first half of the year contributed to a short-lived inversion of the US yield curve, feeding some 

fears of a recession. In August, the amount of global debt with negative yields reached a historical high 

of close to USD 17 trillion (which by the end of the year had retreated to approximately USD 11 trillion).  

Increasing risks to the outlook and the persistence of subdued inflation thus led the main central banks 

to reinforce the expansionary nature of the monetary policy. In the US, the Fed made three 25 bps cuts 

of the target fed funds rate, between July and October, lowering it to 1.5%-1.75%. In the Eurozone, the 

ECB announced in September the return of its asset purchase program (with monthly purchases of €20 

billion per month as from November) and cut the deposit facility rate by 10 bps, to -0.50% (under a two-

tier  system,  to  mitigate  the  negative  impact  on  the  financial  system).  In  this  context,  from  January  to 

September the 3-month Euribor fell from -0.309% to 0.383%, albeit picking up at the end of the year, 

while the 10-year Bund yield retreated from 0.242% to -0.185% (hitting a low of 0.714% at the end of 

August).  The  10-year  Treasury  yield  retreated  from  2.685%  to  1.919%  (with  a  low  of  1.457%  at  the 

beginning of September). Corporate debt spreads remained very contained in both the investment grade 

NOVO BANCO | 2019 ANNUAL REPORT | 20 

 
 
and the high-yield segments. The euro lost close to 1.95% to the US dollar in 2019. In average annual 

terms,  the  price  of  oil  (Brent) retreated  from  USD 71.2  to  USD 64/barrel,  reflecting  the  moderation  of 

global growth and the perception of some surplus in supply. 

Despite fears over trade tensions, the main equity indices reported significant gains in 2019, bolstered 

by  a  combination  of  expanding  economic  activity  with  an  increasingly  consistent  environment  of  low 

interest rates. The high amount of share repurchases, in particular in the US (which registered the second 

ever highest value) are also worth noting. In the US, the Dow Jones, S&P 500 and Nasdaq indices gained 

22.3%, 28.9% and 35.2%, respectively. In Europe, the DAX, CAC40 and IBEX rose by 25.5%, 26.4% 

and 11.8%. These gains became sharper towards the end of the year due an apparent abatement of 

political risks, resulting, in particular, from the announcement of a partial trade agreement between the 

US and China, and the lower likelihood of a hard Brexit scenario following the December elections in the 

United Kingdom.  

In  Portugal,  economic  activity  proved  resilient,  mainly  supported  by  domestic  demand.  GDP  grew  by 

1.9% in the  year, above the Eurozone average. Private  consumption maintained relatively stable real 

growth compared to 2018 (2.3%), while investment slightly accelerated (to an annual increase of 7.2%). 

Household spending continued to be supported in 2019 by falling unemployment (6.6% of the labor force, 

vs. 7% in 2018), low inflation (0.3% in average annual terms, boosting purchasing power) and favorable 

monetary and financial conditions (supporting the growth of home and consumer loans). On the other 

hand, net external demand gave a moderately negative contribution to GDP growth, with exports slowing 

down  faster  than  imports.  While  exports  of  goods  and  services  grew  by  3%  in  real  terms,  imports 

registered an annual increase of 5.3%. In this context, the combined current and capital account surplus 

retreated from 1.2% to 0.5% of GDP, denoting a lower net capacity to finance the economy. This resulted 

from  the  deterioration  of  the  goods  account  deficit  (reflecting  the  vigor  of  domestic  demand)  and  a 

moderation  of  the  services  account  surplus,  notwithstanding  the  dynamic  performance  of  the  tourism 

activity. After a slight slowdown in 2018, house prices resumed a moderate acceleration trend in 2019, 

growing year-on-year by 10.3% in the 3rd quarter, which brought the average annual increase to close 

to 10%.  

The combination of growth with improved public accounts - a fiscal balance of close to zero is expected, 

with the public debt ratio retreating from ca. 12% to 119% of GDP - benefited investors’ perception of the 

Portuguese economy. This perception translated into an improvement of the Republic's rating (BBB- to 

BBB by S&P and revision of the outlook to positive, by S&P, Moody’s and Fitch). The 10-year PGB yield 

fell from 1.72% to 0.44% (with a low of 0,071% in mid-August), narrowing the spread to the German Bund 

from 148 bps to 63 bps. The PSI-20 equity index advanced by 10.2%. 

NOVO BANCO | 2019 ANNUAL REPORT | 21 

 
 
 
 
 
3.2  Relevant facts from the activity 

-  On  4  March,  and  following  the  announcement  on  24  September  2018,  NOVO  BANCO  S.A. 

informed  that  Mark  Bourke  had  started  on  that  day  as  member  of  the  Executive  Board  of 

Directors of NOVO BANCO as Chief Financial Officer for the current term of office. 

-  On  17  April  the  rating  agency  DBRS  Rating  GmbH  (“DBRS”)  took  several  rating  actions  on 

NOVO BANCO. DBRS upgraded the Long-Term Issuer rating to B (high) from B, the Long-Term 

Senior Debt rating to B (high) from B, the Long-Term Deposits rating to BB (low) from B (high), 

the Intrinsic Assessment (IA) to B (high) de B, the Long-Term Critical Obligations Ratings (COR) 

to BB (high) from BB, and the Short-Term COR to R-3 from R-4. The Subordinated Debt rating 

was also upgraded to B (low) from (CCC (high). The upgrade of the Long-Term Issuer rating to 

B (high) takes into consideration the improvement in the NOVO BANCO’s risk profile, particularly 

in terms of the reduction in Non-Performing Loans (NPLs), the divestment of non-core assets 

and  the  further  rationalization  of  the  organizational  structure.  DBRS  also  made  reference  to 

notable achievements in 2018, which included large sales of NPLs and real estate assets. The 

trend remains Positive for the Long-Term ratings and for the Subordinated Debt. Other Short-

Term ratings of NOVO BANCO remained unchanged at R-4 and the trend remains Stable. The 

Support Assessment remains at SA3. 

-  On 24 July, the rating agency Moody’s Investors Service (“Moody’s”) took several rating actions 

on  NOVO  BANCO.  Moody’s  upgraded  the  long-term  deposit  ratings  two-notches  to  B2  from 

Caa1 and affirmed the long-term senior unsecured debt ratings at Caa2. Moody’s also upgraded 

the baseline credit assessment (BCA) and adjusted BCA of NOVO BANCO to caa1 from caa2. 

The outlook on the long-term deposit ratings remained positive while the outlook on the senior 

unsecured debt  ratings  improved  to  positive  from  negative.  Moody’s  also  upgraded  the  long-

term Counterparty Risk Ratings to B1 from B2, the long-term Counterparty Risk Assessment to 

B1(cr)  from  B2(cr)  and  the  Subordinate  Regular  Bond  rating  to  Caa2  from  Caa3.  The  rating 

actions were taken following Moody’s change of the Macro Profile of Portugal (Baa3 stable) to 

“Moderate+” from “Moderate” in combination with the continued improvement in the banks’ credit 

fundamentals, notably asset risk. 

-  On  5  August,  NOVO  BANCO  informed  that  its  branch  in  Spain  and  Novo  Banco  Servicios 

Corporativos, S.L. signed a Sale and Purchase Agreement with Waterfall Asset Management 

L.L.C.,  a  New  York-based  asset  management  firm,  for  the  sale  of  a  portfolio  of  real  estate 

properties and nonperforming loans known as “Project Albatros”. The portfolio had a gross book 

value of 308 million euro at NOVO BANCO consolidated level and the sale value amounted to 

98.7 million euro.  

-  On  5  August,  NOVO  BANCO  informed  that  it  has  signed  a  Promissory  Sale  and  Purchase 

Agreement with entities indirectly owned by funds managed by Cerberus Capital Management, 

L.P., a New York-based firm, for the sale of a portfolio of real estate assets, known as “Project 

Sertorius”. The portfolio with a gross book value of 487.8 million euro comprises 195 properties, 

corresponding to 1,228 individual units, with industrial, commercial, land plots and residential 

uses, including parking spaces. The sale value amounted to 159 million euro. 

NOVO BANCO | 2019 ANNUAL REPORT | 22 

 
-  On 5 September, NOVO BANCO and ARRÁBIDA - FUNDO ESPECIAL DE INVESTIMENTO 

IMOBILIÁRIO FECHADO informed that they have signed a Sale and Purchase Agreement with 

BURLINGTON  LOAN  MANAGEMENT  DAC,  a  company  affiliated  with  and  advised  by 

DAVIDSON  KEMPNER  EUROPEAN  PARTNERS,  LLP,  for  the  sale  of  a  portfolio  of  non-

performing  loans  and  related  exposures  (Project  Nata  II).  The  final  Gross  and  Net  Asset 

disposals approved by the Resolution Fund were €1,365 million and €248 million respectively 

and the sale value was €157 million.  

-  On 14 October, NOVO BANCO informed that it has completed the sale of the entire share capital 
of GNB – Companhia de Seguros de Vida, S.A. (“GNB Vida”) to GBIG Portugal, S.A., an entity 

wholly owned by funds to which the investment adviser is APAX PARTNERS, LLP. The total 

consideration for the sale amounts to an upfront fixed price of 123 million euro and an earn-out 

component of up to 125 million euro indexed to distribution targets associated to the 20-year 

agreement  between  NOVO  BANCO  and  GNB  Vida  to  distribute  life  insurance  products  in 
Portugal. 

3.3  Highlights 

-  Growth  of  recurrent  loan  volumes  (+5.6%;  +€1  303  million),  building  on  the  positive  trend 

achieved in 1st half 2019 (+3.1%; +€713 million), with increases across both retail and corporate 

portfolios. 

Loans to Corporate +3.8%; Residential mortgage +8.3%; Consumer and other +4.2%. 

-  Stable  deposits  and  increase  in  total  customer  funds  (+0.8%;  +€262  million),  namely  in  off-

balance sheet funds, the Bank continues to maintain a strong liquidity position through growing 

the recurrent bank funds.  

-  Progress to sustainable profitability. 

Recurrent net income +€177.6 million (Dec.18: -€77.2 million). 

Income before taxes increased from +€2.2 million in 2018 to +€175.3 million in 2019. 

Recurrent  commercial  banking  income  grew  to  +€811.9  million  (+16,6%)  in  the  year,  with  a 

growth in all quarters, with the recurrent net interest margin and fees and commissions showing 

a  growth  of  +26.9%  and  +3.7%,  respectively,  reflecting  the  continued  strengthening  of  its 

franchise. 

-  Continued  focus  on  costs  control  while  investing  in  the  core  business  and  in  Digital 

transformation. 

Recurrent operating costs decreasing -0.8% to €460.8 million (Dec.18: €464.3 million). 

-  Marked reduction in non-performing loans, in line with the defined strategy. 

Reduction  of  non-performing  loans  -€3  308  million  from  €6  739  million  to  €3  430  million 

(reduction of -€6 700 million comparing to December 2017), reflecting a NPL ratio decrease of 

NOVO BANCO | 2019 ANNUAL REPORT | 23 

 
 
circa  58%  from  28.1%  in  Dec.17  to  11.8%  in  Dec.19.  The  NPL  ratio  of  the  recurrent  activity 

decreased to 3.6% (Dec/18: 5.4%). 

-  Reduction of Legacy assets. 

Reduction of Legacy assets by 57.9% (-€6 176 million), across all asset categories. The sale of 

GNB Vida's share capital contributed -€4 076 million to this reduction. 

-  Contingent Capitalization Agreement 

As  a  result  of  the  losses  recorded  in  the  Legacy  activity  amounting  to  -€1  236.4  million,  that 

reflects  the  continued  deleverage  of  Legacy  loans  and  real  estate  assets,  which  were  in  the 

balance  sheet  in  2016,  NOVO  BANCO  will  request  the  payment  of  €1  037  million  under  the 

Contingent  Capitalization  Agreement  (CCA),  as  stipulated  in  the  contract.  The  amount  of  the 

payments requested in 2017 and 2018 and to be requested in relation to 2019 totals €2.98 billion. 

The maximum amount established in the CCA contract is €3.89 billion. 

NOVO BANCO continues to deliver on its strategic plan, targets and the commitments assumed by the 

Portuguese Government with DG Comp. Throughout the year, the Bank continued to make progress on 

its strategic priorities, achieving positive financial results in recurrent activity. In the Legacy activity the 

Bank pursued its strategy of reducing non-performing assets. 

3.4  Recurrent and Legacy 

As in 2018, NOVO BANCO discloses its full year 2019 results presenting separately the financial results 

of NOVO BANCO Recurrent, which include all the core banking activity, and those of NOVO BANCO 

Legacy,  which  includes  loans  to  clients,  integrating  not  only  loans  included  in  the  Contingent 

Capitalization Agreement, as well as other credits, bonds, real estate and discontinued operations, mostly 

considered as non-strategic in the commitments imposed by DGCOMP after the resolution, therefore, all 

the references in this report must take in consideration this segmentation. NOVO BANCO considers that 

differentiating between NOVO BANCO Recurrent and NOVO BANCO Legacy will allow customers and 

other stakeholders to better understand the progress of the Bank’s ongoing restructuring.  

3.4.1  NOVO BANCO Recurrent  

Results 

As at 31 December 2019, NOVO BANCO Recurrent reported a positive net income of +€177.6 million, 

which represents a year-on-year increase of +€254.8 million. This positive performance was underpinned 

by the growth of net interest income (+€104.0 million; +26.9%), of fees and commissions (+€11.5 million; 

+3.7%), and of capital markets results (+41.8 million), and the reduction in impairments and provisions 

(-€51.0 million; -20.1%), being in part offset by the decrease in other operating results (-€38.9 million). 

These results reflect the continuing focus on the core domestic business. 

NOVO BANCO | 2019 ANNUAL REPORT | 24 

 
 
 
 
Net interest income increased by €104.0 million, to €491.2million (+26,9%), benefiting from the positive 

contribution of the optimization measures implemented in 2018 and the expansion of the loan volume 

and continued focus on pricing policy. 

During  2019  there  was  an  increase  in  the  loan  volumes  (corporate,  mortgage  and  consumer)  and 

revenue levels were maintained. Growth in volumes was achieved while maintaining a focus on pricing 

discipline. However, the highly competitive corporate market contributed to a slight decrease in interest 

rates to 2.24% (Dec/18: 2.36%). 

NOVO BANCO | 2019 ANNUAL REPORT | 25 

 
 
 
The liability management measures performed led to the reduction of the cost of funding from 0.69% to 

0.48%, while the interest rate on assets increased from 1. 83% to 1.86%. The resulting net interest margin 

was 1.37% (+25 bps compared to 31 December 2018). 

Fees and commissions on banking services contributed +€320.7 million (+3.7%) to the results, which 

compares  with  +€309.2  million  on  31  December  2018.  Fees  and  commissions  related  to  payments 

management, and loans and guarantees, were relatively stable despite the competitive environment that 

has  characterized  banking  activity.  Bancassurance  and asset  management  continued  to  deliver good 

results. 

Recurrent commercial banking income grew to +€811.9 million (+16.6%) in the year with a growth in 

all quarters (1Q19: +€188 million; 2Q19: +€199 million; 3Q19: +€202 million; 4Q19: +€223 million). 

The Capital markets results totaled +€72.2 million, reflecting the gains on the sale and revaluation of 

securities,  in  particular  sovereign  debt  securities.  In  addition,  the  losses  recorded  under  this  heading 

related to the hedging of sovereign debt securities (-€111.1 million) were more than offset by the increase 

of the respective fair value reserves (+€245.7 million), included in the Group's equity. 

Operating  costs  totaled  €460.8  million,  a  year-on-year  absolute  decrease  of  -0.8%,  that  reflects  the 

investment in the core business and in the digital transformation, as well as continued cost control. 

Operating income was up by €122.0 million year-on-year, reaching €377.8 million (+47.7%). 

The cost of risk considering the credit impairment was 91bps. Excluding the one offs and exceptional 

provisions in 2019 the underlying cost of risk would be in the range of 55-65 bps. 

Activity 

Assets increased by €3 198 million (+8.5%) with net customer loans growing by 5.7% (+€1 270 million), 

building on the positive trend already achieved up to the 3rd quarter of 2019 (+4.0%; +€895 million), with 

increases  in  individuals  and  corporate  loan  portfolios.  The  growth  in  corporate  loans  reflects  the 

continued  support  to  domestic companies,  across  all  economic  sectors  (including  industry,  retail,  real 

estate activities and tourism and services), with a special focus on SMEs.   

NOVO BANCO | 2019 ANNUAL REPORT | 26 

mn€absolute%Customer loans (net)22 46523 7351 2705.7%Real estate 374 307- 67-18.0%Other assets14 77716 7721 99513.5%Total Net Assets37 61640 8143 1988.5%Total Liabilities and Equity37 61640 8143 1988.5%31-Dec-1831-Dec-19Change 
 
 
 
The recurrent assets’ quality indicators improved, as shown by the NPL ratio's reduction to 3.6% and 

coverage ratios’ improvement by 2150 basis points.  

3.4.2  NOVO BANCO Legacy 

In line with the medium-term strategy of deleverage of Legacy assets, NOVO BANCO Legacy reported 

a loss of -€1 236.4 million, which includes losses related to the sale and devaluation of assets (project 

Sertorius (sale of real estate); project Albatros (sale of real estate and non-performing loans in Spain); 

project NATA II (sale of non-performing loans and related assets) and GNB Vida).  

NOVO BANCO | 2019 ANNUAL REPORT | 27 

mn€%Customer Loans (gross)23 07724 3801 3035.6%Corporate12 44712 925 4783.8%Residential Mortgage9 32910 100 7708.3%Consumer finance and other1 3011 355 554.2%Non-Performing Loans (NPL)*1 309 946- 363-27.8%Impairment 612 645 335.3%NPL Ratio*5.4%3.6%-1.8p.p.…NPL coverage*46.8%68.3%21.5p.p.…Cost of Risk (bps) 17 91 74…* Includes Deposits and Loans and advances to Banks and Customer LoansCUSTOMER LOANS31-Dec-1831-Dec-19Changeabsolutemn€LegacyChangeabsolute%Net Interest Income 67.2 49.4- 17.8-26.4%+Fees and Commissions 4.6 2.7- 1.9-40.8%=Commercial Banking Income 71.8 52.2- 19.6-27.4%+Capital Markets Results- 70.7- 269.0- 198.3...+Other Operating Results- 237.0- 201.5 35.615.0%=Banking Income-235.9-418.3-182.4-77.3%-Operating Costs 22.917.7-5.3-22.9%=Net Operating Income-258.8-436.0-177.2-68.5%-Net Impairments and Provisions456.4732.9276.560.6%Credit 223.9 405.1 181.180.9%Securities 0.9- 3.7- 4.6...Other Assets and Contingencies 231.5 331.5 100.043.2%=Income before Taxes- 715.2-1 168.9- 453.7-63.4%Corporate Income Tax and Special Tax on Banks 620.2 83.4- 536.8-86.5%=Income after Taxes-1 335.4-1 252.3 83.16.2%-Non-Controlling Interests0.1- 15.9- 16.0...=Net Income for the year-1 335.5-1 236.4 99.17.4%Income Statement31-Dec-1831-Dec-19 
 
 
 
 
NOVO BANCO Legacy assets decreased by 57.9% compared to December 2018. This was underpinned 

by reductions of circa -€822 million (-35.9%) in the net loan book, of -€832 million (50.1%) in real estate, 

and of -€4 522 million (67.4%) in other assets, of which -€4 076 due to the sale of GNB Vida.  

There are no liabilities directly allocated to the  Legacy activity, therefore the funding costs for  Legacy 

loans and real estate are calculated based on the average balance sheet funding rate (0.48%).  

NOVO BANCO | 2019 ANNUAL REPORT | 28 

mn€absolute%Customer loans (net)2 2891 467- 822-35.9%Real estate1 661 829- 832-50.1%Other assets6 7082 186-4 522-67.4%Total Net Assets10 6584 482-6 176-57.9%Total Liabilities and Equity10 6584 482-6 176-57.9%31-Dec-1831-Dec-19Changemn€%Customer Loans (gross)5 6352 675-2 960-52.5%Corporate5 1482 307-2 841-55.2%Residential Mortgage 220 165- 56-25.4%Consumer finance and other 267 203- 64-23.9%Non-Performing Loans (NPL)*5 4292 485-2 944-54.2%Impairment3 3461 208-2 138-63.9%NPL Ratio*90.3%81.3%-9.0p.p.…NPL coverage*63.0%51.7%-11.3p.p.…Cost of Risk (bps) 3971 5151117…* Includes Deposits and Loans and advances to Banks and Customer LoansCUSTOMER LOANS31-Dec-1831-Dec-19Changeabsolute 
 
 
 
 
 
 
 
3.5  NOVO BANCO Group (consolidated) 

3.5.1  Results 

NOVO BANCO Group reported a net loss of -€1 058.8 million in 2019, reflecting the combined effect of 

a -€1 236.4 million loss in the  Legacy activity and a +€177.6 million profit in recurrent activity. NOVO 

BANCO  Group  recorded  losses  related  to  the  restructuring  process  and  the  deleverage  of  non-

performing assets, namely projects Sertorius, Albatros, and NATA II, and the sale process of GNB Vida.  

The combined activity in 2019 includes the following: 

-  Commercial banking income reached €864.1 million (+12.5% YoY), supported by increases in 

net interest income (+19.0%) and in fees and commissions (+3.1%);  

-  Capital markets results were negative, at -€196.8 million, reflecting the losses resulting from the 

Legacy  activity  (-€269.0  million).  In  contrast,  fair  value  reserves  on  the  securities  portfolio 

reported an expressive increase; 

-  Operating  costs  decreased  by  -1.8%  year-on-year,  to  €478.5  million,  underpinned  by  the 

improvements  made  in  simplifying  processes  and  streamlining  the  organization,  with  the 

consequent  reduction  in  the  number  of  branches  and  employees.  The  costs  related  to  the 

Legacy activity were significantly reduced. 

-  The  provision  charge  in  the  period,  totaling  €935.4  million,  is  broken  down  into  credit 

impairments amounting to €627.5 million, -€0.2 million for securities and €308.1 million for other 

assets  and  contingencies,  of  which  €47.3  million  are  provisions  for  restructuring  and  €177,8 

million  are  related  with  the  sale  processes  of  non-performing  assets  (NATA  II,  Sertorius  and 

Albatros) and GNB Vida.  

NOVO BANCO | 2019 ANNUAL REPORT | 29 

mn€absolute%Net Interest Income 454.3 540.6 86.319.0%+Fees and Commissions 313.9 323.5 9.63.1%=Commercial Banking Income 768.2 864.1 95.912.5%+Capital Markets Results- 40.3- 196.8- 156.5...+Other Operating Results- 243.7- 247.0- 3.3-1.3%=Banking Income 484.2 420.3- 63.9-13.2%-Operating Costs 487.3 478.5- 8.8-1.8%=Net Operating Income- 3.0- 58.2- 55.1...-Net Impairments and Provisions 710.0 935.4 225.531.8%Credit 263.5 627.5 364.0...Securities 13.3- 0.2- 13.5...Other Assets and Contingencies 433.1 308.1- 125.0-28.9%=- 713.0- 993.6- 280.6-39.4%-Corporate Income Tax 667.7 45.8- 621.9-93.1%-Special Tax on Banks 27.3 27.1- 0.2-0.7%=Income after Taxes-1 408.0-1 066.5 341.524.3%-Non-Controlling Interests4.7- 7.7- 12.3...=Net Income for the year-1 412.6-1 058.8 353.825.0%Income before TaxesINCOME STATEMENT31-Dec-1931-Dec-18Change 
 
 
Net Interest Income 

The  reduction  in  the  interest  rate  on  liabilities  (-18bps)  contributed  to  the  increase  in  the  net  interest 

margin by 26bps year-on-year (from 1.06% to 1.32%), with the interest rate on assets increasing by 7bps 

(from 1.75% to 1.82%). The net interest margin shown also includes the net interest income of Legacy 

activity.  

The average rate on customer loans, the main component of financial assets (70.8%), was 2.08%. As to 

liabilities, the average balance of deposits was €27.9 billion, with an average interest rate of 0.34%. The 

Bank therefore continued to build the spread between the rate on interest earning assets (1.82%; Dec/18: 

1.75%) and the cost of liabilities (0.48%; Dec/18: 0.66%).  

Fees and Commissions 

Fees and commissions on banking services contributed +€323.5 million (+3.1%), which compares with 

+€313.9 million on 31 December 2018.  

NOVO BANCO | 2019 ANNUAL REPORT | 30 

mn€INTEREST EARNING ASSETS42 2851.75% 75240 3441.82% 745Customer Loans30 7222.06% 64328 5582.08% 601Money Market Placements2 6100.83% 221 4421.32% 19Securities and Other Assets8 9520.95% 8710 3441.19% 125INTEREST EARNING ASSETS AND OTHER42 2851.75% 75240 3441.82% 745INTEREST BEARING LIABILITIES38 4040.73% 28437 9600.51% 196Customer Deposits28 8360.66% 19427 9490.34% 97Money Market Funding8 4700.30% 268 9310.37% 25Other Liabilities1 0985.73% 641 0808.93% 73OTHER NON-INTEREST BEARING LIABILITIES3 881--2 383--INTEREST BEARING LIABILITIES AND OTHER42 2850.66% 28440 3440.48% 1961.09% 4681.34% 549Stage 3 impairment- 14- 9NIM / NII1.06% 4541.32% 541NIM / NII(without stage 3 impairment adjustment)NET INTEREST INCOME (NII) AND    NET INTEREST MARGIN (NIM)Average BalanceAvg. RateIncome / Costs31-Dec-19Average BalanceAvg. RateIncome / Costs31-Dec-18mn€absolute%Payments Management118.8117.2-1.5-1.3%Commissions on Loans, Guarantees and Similar111.6107.8-3.8-3.4%Asset Management and Bancassurance66.771.54.87.2%Advising, Servicing and Other16.826.910.160.4%TOTAL313.9323.59.63.1%FEES AND COMMISSIONS31-Dec-1931-Dec-18Change 
 
 
 
In  2019  there  was  a  decrease  in  fees  and  commissions  on  payment  services  and  on  loans  and 

guarantees, due to the current context of banking activity in Portugal, which was offset by the increase 

in asset management, Advisory, Servicing and sundry fees and commissions. 

Capital Markets and Other Operating Results 

Capital markets results, at -€156.5 million, reflect the gains on the sale and revaluation of sovereign debt 

securities,  the  losses  on  the  revaluation  of  derivative  instruments,  and  the  losses  resulting  from  the 

Legacy activity (-€269.0 million).  

Other  operating  results  include,  apart  from  the  losses  related  with  the  projects  for  the  sale  on  non-

performing assets (-€46.2 million), the costs with the contributions to the Single Resolution Fund (€22.5 

million) and to the Portuguese Resolution Fund (€12.2 million).  

Operating Costs 

Operating  costs  show  a  year-on-year  reduction  of  -1.8%,  reflecting  the  restructuring  measures 

associated  with  the  downsizing  of  the  distribution  network  and  simplification  of  the  organizational 

structure and processes, with the consequent reduction of the headcount.  

Staff  costs  amounted  to  €265.4  million  (-0.3%  YoY),  with  an  associated  headcount  reduction  of  227 

employees  since  31  December  2018.  As  at  31  December  2019,  NOVO  BANCO  Group  had  

4 869 employees.  

General  and  administrative  costs  dropped  by  -9.8%  year-on-year,  to  €179.5  million.  This  reduction 

reflects the continued rationalization and streamlining of the Bank’s internal business processes.  

At 31 December 2019 the branch network comprised 387 units (402 at 31 December 2018). 

Impairments and Provisions 

NOVO BANCO Group increased provisions by €935.4 million (€225.5 million more than at 31 December 

2018), of which €627.5 million for credit (€364.0 million increase) and €308.1 million for other assets and 

contingencies,  including  €47.3  million  for  restructuring  and  €177.8  million  related  to  the  sale  of  non-

performing assets. 

NOVO BANCO | 2019 ANNUAL REPORT | 31 

mn€absolute%Staff Costs397.6303.5275.7 266.1 265.4- 0.8-0.3%General and Administrative Costs *285.4231.4215.4 199.0 179.5- 19.5-9.8%Depreciation *71.756.158.1 22.1 33.7 11.552.0%TOTAL 754.6 590.9 549.2 487.3 478.5- 8.8-1.8%* The adoption in 2019 of IFRS 16 led to an increase of c. €17 million in Depreciation and to a decrease of the same amount in General and Administrative Costs.OPERATING COSTS31-Dec-1931-Dec-1831-Dec-1531-Dec-1631-Dec-17Change31-Dec-19 vs 31-Dec-18 
 
Net impairments and provisions include €732.9 million related to the Legacy activity, which represents 

78% of the total for NOVO BANCO Group. 

3.5.2  Balance sheet and Activity 

Customers Loans 

NOVO BANCO's strategy is one of supporting the domestic business community combined with a robust 

lending policy. This support has been provided across all industry sectors and all companies, placing a 

particular focus on the exporting small and medium-sized companies in the industry, retail, real estate, 

tourism,  and  services  sectors,  and  those  that  incorporate  innovation  in  their  products,  services  or 

production systems. 

Gross  customer  loans  decreased  by  €-1  658  million  relative  to  December  2018.  The  reduction  in 

corporate  loans  in  2019  was  mainly  focused  on  Legacy  non-performing  loans,  which  decreased  by              

-€2 841 million. In the recurrent activity, loan volumes increased by +5.6%, with improvements in both 

individuals and corporate portfolios. It should be noted that residential mortgage loan portfolios totaling 

€0.6 billion, which had been subject to securitization operations by the Group, were purchased in 2019.  

The main credit risk indicators also showed an improvement compared to December 2017 and 2018. 

NOVO BANCO | 2019 ANNUAL REPORT | 32 

absolute%Customer Loans263.5627.5364.0...Securities13.3-0.2-13.5...Other Assets and Contingencies 433.1 308.1- 125.0-28.9%TOTAL 710.0 935.4 225.531.8%mn€31-Dec-18NET IMPAIRMENTS AND PROVISIONS31-Dec-19Changemn€absolute%Loans to corporate customers17 59515 232-2 363-13.4%Loans to Individuals11 11711 823 7056.3%Residential Mortgage9 55010 264 7147.5%Other Loans1 5681 558- 9-0.6%Customer Loans (gross)28 71227 055-1 658-5.8%Provisions3 9581 852-2 105-53.2%Customer Loans (net)24 75425 202 4481.8%CUSTOMER LOANSChange31-Dec-1931-Dec-18 
 
 
 
 
 
The reduction in loans overdue by more than 90 days and in non-performing loans (including deposits 

with banks and loans and advances to banks) improved the respective asset quality ratios to 4.0% and 

11.8%, respectively, at 31 December 2019 (12.1% and 22.4% at 31 December 2018).  

The  coverage  of  non-performing  loans  by  impairments  (including  deposits  with  banks  and  loans  and 

advances to banks) reached 56.2%. Provisions for credit amounted to €1.9 billion, representing 6.8% of 

the total loan book. 

Securities portfolio 

The securities portfolio, the main source of eligible assets for funding operations with the ECB,  totaled 

approximately €12.0 billion on 31 December 2019 and represented 26.6% of assets.  

NOVO BANCO | 2019 ANNUAL REPORT | 33 

mn€absolute%Overdue Loans > 90 days5 1273 4641 083-2 380-68.7%Non-Performing Loans (NPL)*10 1306 7393 430-3 308-49.1%Overdue Loans > 90 days / Customer Loans (gross)16.3%12.1%4.0%-8.1p.p.Non-Performing Loans (NPL) * / Customer Loans (gross) + Deposits with banks and advances to banks (gross)28.1%22.4%11.8%-10.7p.p.Credit Provisions / Customer Loans17.9%13.8%6.8%-6.9p.p.Coverage of Overdue Loans > 90 days109.8%114.3%171.0%56.7p.p.Coverage of Non-Performing Loans *56.3%59.9%56.2%-3.6p.p.ChangeDec-19 vs Dec-18* Includes Deposits and Loans and advances to Banks and Customer LoansASSET QUALITY AND COVERAGE RATIOS31-dez-1731-Dec-1831-Dec-19net of impairmentmn€absoluterelativePortuguese sovereign debt4 4344 071- 363-8.2%Other sovereign debt2 9463 750 80427.3%Bonds1 8392 8831 04456.8%Other1 6561 337- 318-19.2%Total10 87512 0421 16710.7%ChangeSecurities portfolio31-Dec-1931-Dec-18 
 
 
 
 
Funding 

As at 31 December 2019 total customer funds amounted to €34.4 billion, with off-balance sheet funds 

having increased by 12.3% year-on-year.  

3.6  NOVO BANCO (Separate) 

3.6.1  Results  

NOVO BANCO reported a net loss of €1 087.6 million in 2019, which compares with a net loss of €1 

432.9 million in 2018.  

Commercial banking income reached €841.1 million (+14.7% YoY), driven by the increase in net interest 

income (+22.4%); fees and commissions were up by +2.7%.  

Capital markets results were negative, at €313.9 million, to which the main adverse contribution was the 

recognition of devaluations in the restructuring funds.  

Operating  costs  decreased  by  -2.4%  year-on-year,  to  €450.7  million,  reflecting  staff  cuts  and  the 

improvements achieved in terms of simplifying processes and streamlining the structures.  

Net  operating  income  (before  impairments  and  taxes)  was  positive,  at  €45.1  million.  The  year's  total 

provision  charge  of  €1  067.4  million  includes  €630.9  million  for  credit,  €0.2  million  for  securities  and 

€436.3 million for other assets and contingencies. 

NOVO BANCO | 2019 ANNUAL REPORT | 34 

mn€absolute%Deposits28 35027 835- 515-1.8%Other Customer Funds (1) 346 566 22063.6%Debt Securities (2) 689 708 182.7%Subordinated Debt 415 415 00.0%Sub -Total29 79929 523- 277-0.9%Off-Balance Sheet Funds (3)4 3874 925 53812.3%...Total Funds34 18634 448 2620.8%(1)Includes checks and pending payment instructions, Repos and other funds.(2)Includes funds associated to consolidated securitisation operations.(3)For comparison, in 2018 the Off-balance Sheet Funds placed by GNB Vida were not taken into consideraration.ChangeTOTAL FUNDS31-Dec-1931-Dec-18 
 
 
 
3.6.2  Activity 

NOVO BANCO’s activity in 2019 was developed under the same guidelines already referred to for NOVO 

BANCO Group. 

NOVO BANCO | 2019 ANNUAL REPORT | 35 

mn€Net Interest Income446.2546.222.4%+Fees and Commissions287.2295.02.7%=Commercial Banking Income733.4841.114.7%+Capital Markets Results10.0-313.9...+Other Operating Results-204.5-31.484.6%=Banking Income538.9495.8-8.0%-Operating Costs461.6450.7-2.4%=Net Operating Income77.445.1-41.6%-Net Impairments and Provisions822.81067.429.7%Credit295.1630.9...Securities10.60.2-98.1%Other Assets and Contingencies517.1436.3-15.6%=Income before Taxes-745.5-1022.2-37.1%-Taxes660.638.7-94.1%-Special Tax on Banks26.826.6-0.6%=Net Income for the year-1432.9-1087.624.1%INCOME STATEMENT31-dec-1831-dec-19% Changemn€absolute%Assets43 83145 0261 1962.7%Customer Loans (gross)26 89325 046-1 848-6.9%Loans to Individuals9 0859 939 8549.4%Residential Mortgage7 6538 524 87111.4%Other Loans1 4321 415- 17-1.2%Loans to corporate customers17 80815 106-2 702-15.2%On Balance Sheet Funds29 33228 891- 441-1.5%Deposits28 10127 419- 683-2.4%Other Customer Funds (1) 338 561 22366.1%Debt Securities 478 496 183.8%Subordinated Debt 415 415 00.0%(1) Includes checks and pending payment instructions, Repos and other funds.ChangeACTIVITY EVOLUTION31-dec-1831-dec-19 
 
 
 
On  31  December  2019,  customer  deposits  totaled  €27.4  billion,  which  is  €683  million  less  than  in 

December 2018 (€28.1 billion).  

Gross customer loans decreased by €1 848 million relative to December 2018, with loans to individuals 

posting an increase of €854 million that partly offset the reduction in corporate loans (-€2 702 million). 

This reduction was particularly sharp in non-performing loans.  

The Overdue loans >90 days / Gross loans ratio improved to 4.3% (from 12.9% on 31 December 2018), 

with the corresponding coverage ratio rising to 171.6% (117,5% on 31 December 2018). 

NOVO BANCO | 2019 ANNUAL REPORT | 36 

absolute%DATA BASIS (Euro millions)Customer Loans (gross) 26 893 25 046- 1 848-6.9%Overdue Loans 3 529 1 097- 2 432-68.9%Overdue Loans > 90 days 3 466 1 073- 2 393-69.0%Forborne Loans 4 793 2 694- 2 099-43.8%Non-Performing Loans (NPL)* 6 665 3 372- 3 293-49.5%Customer Loans Impairment 4 072 1 841- 2 230-54.8%ASSET QUALITY AND COVERAGE RATIOS (%)Overdue Loans / Gross Loans to Customers13.1%4.4%-8.7p.p.Overdue Loans > 90 days / Gross Loans to Customers12.9%4.3%-8.6p.p.Forborne Loans / Gross Loans to Customers17.8%10.8%-7.1p.p.Non-Performing Loans (NPL)* / Gross Loans to Customers + Gross Loans to Credit Institutions23.7%12.4%-11.2p.p.Impairment / Total Loans to Customers15.1%7.4%-7.8p.p.Impairment / Overdue Loans115.4%167.8%52.4p.p.Impairment / Overdue Loans > 90 days117.45%171.6%54.1p.p.Impairment / Non-Performing Loans*61.1%54.6%-6.5p.p.* includes Credit InstitutionsCREDIT QUALITY31-dec-19Change31-dec-18 
 
 
 
 
 
 
 
3.7  Business segments 

3.7.1  Retail Banking 

In 2019 the Retail banking area once again stressed its relevance in the daily life of thousands of clients, 

individual customers and small business, that entrust their main banking relationship to NOVO BANCO. 

In a context of fast-changing customer preferences and service requirements, and a very challenging 

competition  environment,  with  new  Fintech  players  entering  the  banking  sector,  NOVO  BANCO 

maintained a prominent position in the main product lines, the result of differentiation through service 

quality  and  permanent  enhancement  of  the  functionalities  and  services  provided  through  the  various 

customer relationship channels. 

In its drive for customer service optimization, in 2019, NOVO BANCO launched the ‘NB360º Singular’ 

service,  designed  to  improve  the  value  proposition  for  the  Affluent  and  Upper  Affluent  clients.  This 

service, under its own brand and identify, and having specifically allocated areas within the branches, 

fosters greater proximity between clients and their account managers, and gives access to investment 

experts. 

In recognition of the focus placed by NOVO BANCO on the well-being of its clients, there has been a 

widespread  increase  in  several  treasury  and  day-to-day  management  products  for  the  Portuguese 

companies and families, including salary credit, credit cards and service accounts. The number of active 

clients using the digital channels grew by more than 10% YoY, while the number of Clients subscribing 

to the ‘Solução NB Ordenado’ (NB Salary Solution) registered an increase of over 15%.  

The competitiveness and breadth of the Insurance and Protection offer, in both the Life and Non-Life 

insurance products, also contributed to boost the commercial activity in Retail and to increase the level 

of client cross-selling, with production of new insurance policies growing by more than 20% year-on-year. 

NOVO BANCO's saving and investment solutions were reinforced throughout the year with the launch of 

innovative products, such as the Profiled Investment Funds, which are customized to the risk appetite of 

each  client,  and  the  ‘NB  ECO  Structured  Deposits’,  whose  yield  is  linked  to  the  performance  of 

companies that are leading the change in their industry sectors’ economic models, and are at the forefront 

of  best  environmental,  social  and  governance  practices.  The  high  level  of  customer  recognition  and 

satisfaction with the Bank's offering permitted to double the pace of diversification compared to 2018. 

NOVO BANCO's position as an expert in credit solutions, ensuring high speed of response, contributed 

to drive consumer lending, which grew by 10% year-on-year. In terms of the non-financial offering, some 

exclusive thematic offers were launched in 2019, with products of several categories (technology, jewelry, 

collectibles,  football,  and  others).  This  has  permitted  to  maintain  the  rising  trend  of  NOVO  BANCO's 

market share in loan granting by the Portuguese banking sector. 

In Residential Mortgage Loans, the introduction of specific solutions targeting different segments - such 

as people under 35 or over 50 years old -, according to their specific needs at the time of purchasing a 

home, and a new proximity service to credit intermediaries, have allowed NOVO BANCO to maintain its 

competitive position, amidst an environment of increasing competition. 

NOVO BANCO | 2019 ANNUAL REPORT | 37 

 
In  the  Small  Business  segment,  NOVO  BANCO  has  been  finetuning  and  reinforcing  its  product  and 

service offer with specific solutions tailored to the different stages of companies’ life-cycles, including the 

“NB Novo Negócio” (NB New Business) Solution, which is free of maintenance fees for the first three 

years in business, and to which a POS can be associated, also free of monthly charges.  

In addition, leveraging on its deep knowledge of the characteristics of businesses and regions obtained 

through its proximity to the clients, NOVO BANCO enters regional protocols with several entities, which 

allow it to put this knowledge into practice. 2019 thus ends with a campaign that enhances the concept 

of proximity, joining the voice of the Clients to the voice of NOVO BANCO. This dynamic approach has 

yielded expressive growth rates, namely in client acquisition (+25% YoY) and in medium- and long-term 

credit production, construction loans and leasing (+10.7% YoY). Equally worth mentioning as a sign of 

the  segment's  buoyancy,  the  volume  of  loans  contracted  under  the  current  edition  of  the  mutual 

guarantee line dedicated to small and medium-sized enterprises (“Capitalizar MPE 2018”) surpassed by 

55% the volume contracted in the previous edition. 

Specialized offer within the scope of the sustainability policy 

NOVO BANCO Group is committed to looking out for the environmental impacts of its financial products 

and  services  and  to  any  resulting  business  opportunities,  shaping  its  offer  in  accordance  with  the 

expectations  of  its  stakeholders.  Recognizing  the  important  role  played  by  the  financial  sector  in 

promoting sustainable development, the Group has a specific offer of innovative financial products and 

services designed to encourage environmental accountability amongst its clients. 2019 saw the launch 

of several such products and services.  

2 April | NB ECO Less Plastic Structured Deposit. A sustainable investment, based on environmental, 

social and governance (ESG) criteria, in one of the fastest growing investment areas in financial markets 

worldwide.  

3 June | NB ECO Circular Economy Structured Deposit. Linked to the share performance of three 

companies – Caterpilar Inc., Renault SA and Danone SA – included in the MSCI World ESG Leaders 

index, which stand out for their ability to apply the Circular Economy concept. 

July|  NB  ESG  DIGITAL  SECURITY.  Included  within  the  saving  and  investment  products  offer,  this 

structured deposit's underlying assets are shares of three multinational companies - Cisco Systems Inc, 

Symantec  Corp.,  and  SAP  SE  –  included  in  the  STOXX  Global  ESG  Impact  index,  and  as  such 

recognized as companies that best meet environmental, social and governance (ESG) criteria. 

October | NB ECO Better Environment. Included within the saving and investment products offer, this 

structured  deposit's  underlying  assets  are  shares  of  three  multinational  companies  -  Iberdrola,  Royal 

Dutch Shell and Schneider Electric – which not only are included in the STOXX Global ESG Impact index, 

and therefore comply in their activity with Environmental, Social and Governance (ESG) criteria, but have 

also undertaken the commitment to implement strategies (on the governance model, the management 

of greenhouse gases and financial statements disclosures) for fighting climate change.  

Detailed  information  on  environmentally  responsible  services  is  provided  in  the  2019  Sustainability 

Report.  

NOVO BANCO | 2019 ANNUAL REPORT | 38 

 
 
Subsidiaries 

Still  in  the  Retail  segment  the  services  rendered  by  NOVO  BANCO  subsidiaries  NOVO  BANCO  dos 

Açores and Banco Best should be highlighted. 

NOVO BANCO dos Açores  

In  2019,  NOVO  BANCO  dos  Açores  continued  to  develop  its  activity  in  close  proximity  to  its  clients, 

mainly in the primary and industrial sectors, with a particular focus on the manufacturing industry and 

tourism.  

Its net profit increased by 6.4% year-on-year, reaching €4 005 thousand, which compares with €3 764 

thousand  in  December  2018.  During  the  year,  NOVO  BANCO  dos  Açores  contributed  with  a  €929 

thousand donation to the Santas Casas das Misericórdias dos Açores, a charity shareholder of the Bank, 

which contributed towards the fulfilment of its Commitments and social objectives.  

NOVO  BANCO  dos  Açores  continues  to  register a steady  improvement  of  its  activity,  as  shown  by  a 

2.3% year-on-year increase in Deposits. Loans decreased by -3.7% in the period, essentially through the 

reduction in Overdue Loans. 

Net Interest Income increased by 6.2% compared to 2018, with Commercial Banking Income and Total 

Banking Income rising by 3.1% and 5.1%, respectively. 

NOVO BANCO dos Açores closed the year with net assets of €559 million.  

NOVO BANCO dos Açores continues to be the only Bank with its registered office in the Autonomous 

Region of the Azores. 

For  detailed 

information  about  Banco  Best's  activity 

in  2019,  see 

its  annual 

report  at 

www.novobancodosacores.pt  

Banco Best 

Banco Best offers the full range of products and services of a universal bank, assisting its customers in 

identifying saving solutions and investment opportunities at any time available, and helping them make 

the most of all the advantages of the new information technologies through the internet, namely greater 

speed and efficiency in the treatment of processes and transactions and access to innovative services 

that facilitate and streamline the clients’ relationship with the Bank. 

Banco  Best  is  headquartered  in  Lisbon  and  has  no  branches,  in  the  traditional  sense  of  the  term, 

therefore  it  provides  its  banking  and  financial  products  and  services  through  other  channels:  (i)  the 

Internet; (ii) Investment Centers located across the country; and (iii) Contact Centre. 

Banco Best posted a net profit of €2.7 million in 2019, while maintaining solid prudential and financial 

strength ratios, namely a loan to deposit ratio of 27%. 

NOVO BANCO | 2019 ANNUAL REPORT | 39 

 
 
 
 
In  2019  Banco  Best  maintained  its  focus  on  digital  banking  leadership  and  innovation  in  the  offer  of 

financial products and services, developing a set of projects that  emphasize its strong commitment to 

innovation and the independent nature of the offer, and permitted to put at the disposal of the Clients the 

best third-party products at world level. 

For detailed information about Banco Best's activity in 2019, see its annual report at www.bancobest.pt  

3.7.2  Corporate Banking 

NOVO BANCO has strong roots in the Portuguese business community, as shown by its market shares, 

namely in loans to Non-financial Companies, where its share reaches 16.3%, and in deposits, where it 

stands at 14.6% 5. 

Production of medium- and long-term loans to the SME and Corporate segment totaled approximately 

€2 billion in 2019, the same as in 2018. NOVO BANCO thus maintained its reference role in supporting 

companies and economic activity in Portugal, especially through protocol lines, and in particular through 

credit with mutual guarantees, which grew by 35% year-on-year. 

In Trade Finance, NOVO BANCO provides a wide range of products and specialized advice designed to 

support international trade. The Bank's know-how in this segment is much valued by companies, which 

reward it with a market share of 20%6. In January 2020 NOVO BANCO was considered the ‘Best trade 

finance bank’ in Portugal by the  Global Finance international magazine, based on its activity in 2019. 

This award highlights the international recognition for the Bank's capabilities in this important business 

area. 

Also worth noting, in 2019 NOVO BANCO was considered by the Global Finance magazine as the “Best 

Integrated Corporate Banking Site” in Western Europe, an award that highlights the recognized quality 

5 Non-Financial Companies based in the Economic and Monetary Union, with contracts in Euro - November 2019. 
6 December 2019, as measured by the number of Swift messages. 

NOVO BANCO | 2019 ANNUAL REPORT | 40 

 
 
 
 
 
                                                        
of  the  digital  solutions  made  available  by  the  Bank  to  the  corporate  sector.  In  this  context,  another 

relevant  fact  concerns  the  ever-increasing  levels  of  use  of  the  corporate  online  banking  and  mobile 

banking solutions made available by the Bank to its business clients - NBnetwork and NB smart app, 

which in 2019 grew by 4% and 12%, respectively. The increase in customer satisfaction with these digital 

solutions  should  also  be  stressed,  with  81%  of  the  clients  responding  they  are  very  satisfied  with 

NBnetwork. 

2019 also saw the introduction of important novelties in the Bank's digital offering, notably the possibility 

of requesting Bank Guarantees online, through a fully dematerialized, agile and very effective process 

that was rapidly adopted by the clients. 

As to the assessment made by the corporate clients of NOVO BANCO and its team of bankers, the level 

of "Customer Service Satisfaction" reached 93% (percentage of responses of 8 to 10 in a scale of 1 to 

10) in November 2019, which represents an increase of 4pp relative to 2017. Moreover, the results of 

other surveys conducted, namely relating to "Global Satisfaction with the Bank", "Trust", "Repurchase 

intention" and "Recommendation", have also improved steadily since 2015. 

During the year NOVO BANCO also promoted and participated in several initiatives addressed to  the 

business and corporate clients and enhancing the visibility of economic sectors, regions and outstanding 

companies, namely the following: 

-  Regional Events. The NOVO BANCO “Algarve Summit” (February, in Albufeira), “Beira Interior 

Summit” (July, in Covilhã) and “Aveiro Summit” (November, in Aveiro) promoted these regions 

and  their  distinctive  assets  and  reached  out  to  their  companies  and  entrepreneurs  (under  a 

partnership with the Expresso newspaper and SIC TV channel). 

- 

Industry-specific  Events.  Promotion  of  the  more  dynamic,  representative  and  innovative 

sectors  in  the  Portuguese  economy,  namely  (i)  the  Agroindustry  sector,  where  the  Bank 

participated in SISAB, the International Trade Fair for Portuguese Food and Beverages (March, 

in Lisbon); (ii) the Agricultural sector, where the Bank participated in Ovibeja (April) and in the 

National  Agricultural  Fair  (June,  in  Santarém);  and  (iii)  the  Wine  sector,  where  the  Bank 

participated in the Wine Harvest Fair, which celebrates the wine culture and economy of the Dão 

region and was held from the 19th to the 22nd of September. The highlight of the program was, 

at  corporate  level,  the  Conference  "Wine  Tourism  in  the  Dão  region  -  A  way  for  Wine  and 

Tourism"; (iv) the Textiles and Clothing industry - NOVO BANCO entered a partnership Protocol 

with  ATP  -  Associação  Têxtil  e  Vestuário  de  Portugal,  under  which  it  was  exclusive  banking 

sponsor of the annual conference of the International Textile Manufacturers Federation (ITMF), 

held in Porto from the 20th to the 22nd of October, as well as of the Textiles Industry Forum, 

held  in  December,  in  Famalicão;  and  (v)  the  Tourism  sector  -  NOVO  BANCO  was  exclusive 

sponsor  of  the  “Publituris  Trade  Awards”  (March,  in  Lisbon)  and  “Publituris  Travel  Awards” 

(September, in Cascais), which are flagships of the business dynamism and recognition enjoyed 

by Tourism at national level. 

-  Events to promote Exports. (i) The Export & Internationalization Awards, an initiative of NOVO 

BANCO and the Jornal de Negócios newspaper (in partnership with IBERINFORM), that aim to 

distinguish  SMEs  and  Large  Companies 

in  different  areas,  namely  successful 

internationalization and best exporting performance (October, in Ílhavo); (ii) 'Portugal Exporter', 

NOVO BANCO | 2019 ANNUAL REPORT | 41 

 
the largest national event dedicated to business  internationalization, under a partnership with 

AIP  (Portuguese  Industrial  Association)  and  AICEP  (Portugal  Global  Trade  &  Investment 

Agency);  the  purpose  of  this  event  is  to  promote  capacity  building  and  assert  the  exporting 

capabilities of Portuguese companies in international markets. This event, held in Lisbon on 27 

November,  had  more  than  1,200  participants  and  over  130  Portuguese  and  international 

speakers. 

NOVO  BANCO's  objective  is  to  maintain  a  competitive  positioning  in  the  corporate  segment,  and  in 

particular to support the exporting companies and the most dynamic and innovative industries. To this 

end, it will continue to invest in developing digital platforms and in streamlining processes that enhance 

customers' service experience, designing its products and services according to innovative solutions that 

meet companies’ needs, thus reinforcing its role as a partner of the Portuguese business community. 

3.7.3  International Commercial Banking 

In line with its strategy of divesting from non-strategic assets, in January 2019 NOVO BANCO closed 

down its London branch (United Kingdom). 

2018 was primarily marked by the drawing up, approval and start-up of implementation of a Strategic 

Plan for NOVO BANCO’s Branch in Spain, to be deployed over 2018-2022. 

The Plan lays down a set of activity guidelines that, considering the scope and dynamics of the Spanish 

economy, and several specific characteristics of this country (such as, among others, the consolidation 

of the banking sector, or the fact that BANCO is the only Portuguese bank with activity in Spain), will 

permit to harness the existing opportunity by pursuing an ambitious goal of expanding the commercial 

activity. 

2019 was a year of deep transformation for the Spain branch. Several strategic scenarios were analyzed 

at the start of the year, with a view to adapting the business model and cost structure to a context of 

general decline in interest rates. Each segment, in the branch network and central structure, was subject 

to thorough analysis, and a sweeping restructuring program (involving more than 300 measures) was 

designed, which will contribute significantly to the growth, profitability and sustainable development of 

the branch. This work involved changing the segmentation criteria and defining target clients, as well as 

designing a more customized customer service model, focused on the higher added value clients (namely 

Medium-sized  and  Large  Companies,  including  those  operating  at  Iberian  level,  and  the  Private  and 

Affluent  Banking  segments).  Eight  branches  were  closed,  and  the  branch  now  operates  from  nine 

distribution points plus specialized teams based in the head office and a central structure that manages 

the remote channels.  

This global repositioning involved multiple client migrations between agencies and segments, under very 

controlled  business  erosion  levels.  Moreover,  a  large  number  of  processes  were  re-engineered  or 

outsourced, and cost-cutting measures were implemented, so as to increase the branch's efficiency. As 

a corollary of all these initiatives, a staff downsizing program was also carried out, covering about 20% 

of the branch's workforce. This initiative was completed in December 2019 with no problems and in a 

climate of social peace. 

NOVO BANCO | 2019 ANNUAL REPORT | 42 

 
 
Another key priority for the branch was to improve the quality of its balance sheet. This was achieved 

through  two  sale  operations  of  non-performing  assets  -  Albatros  and  Cannas  -,  which,  in  addition  to 

having a very positive impact in terms of reducing REOs, also allowed the branch to lower its NPL ratio 

from 24% to 6.5% in 2019, decisively contributing to improve the Asset Quality Indicators of the Group 

itself. 

Moreover, several other initiatives were launched in the course of 2019 to set in place objective conditions 

for the sustainable growth of the activity in Spain, namely: the adoption of new risk management policies 

and procedures, the implementation of new rating models adjusted to the market specificities and the 

reality of the strategic segments, the definition of new Standard conditions and offerings customized to 

each Segment, and the migration of the IT infrastructure to an external supplier, among others. 

The Luxembourg Branch posted a 49% year-on-year increase in total assets, which reached €2.5 billion 

at the end of 2019. These results are in line with the strategic reorientation carried out in this Branch, 

which resulted in a reinforcement of the booking activity, through the operationalization of new financing 

transactions originating from NB’s commercial structures and the hosting of transactions transferred from 

discontinued international units. 

Also deriving from this strategy, the winding down of the local client acquisition business, initiated at the 

end of 2017, was completed, as imposed by the European competition authority. 

3.7.4  Asset Management 

The asset management activity is developed by GNB Gestão de Ativos, mainly in Portugal and Spain. 

The offer covers all types of funds - securities, real estate and pension funds - in addition to the provision 

of discretionary and portfolio management services. At the end of 2019 GNB Gestão de Ativos had total 

assets under management of €11.3 billion, which represents an increase of 5.6% compared to the end 

of the previous year (€10.7 billion in December 2018). Such volumes consolidate the asset management 

activity in Portugal, Luxembourg and Spain. 

In Portugal, asset volume under management  was up by 6.0% (to €10.2 billion, versus €9.6 billion in 

December 2018). This increase was supported by all business areas except for Real Estate Investment 

Funds, which contracted by 26.7% (to €1 096.5 million, from €1 495.9 million in 2018), as a result of this 

business unit’s divestment strategy in 2019. Mutual funds registered an increase  of 60.2% (to €573.3 

million, from €357.9 million in 2018), mainly underpinned by net subscriptions totaling €177.8 million in 

2019. The volume under management of Pension Funds increased by 8.4% year-on-year (to €2 340.2 

million, from €2 158.4 million in 2018), reflecting net subscriptions of €33.2 million and a €148.6 million 

value  increase  of  the  fund's  assets.  In Wealth  Management,  volume  under  management  reached  €6 

194.5 million (€5 611.1 million in December 2018), underpinned by a €358.0 million asset value increase 

and net subscriptions of €225.3 million, mainly focused on the Life Products portfolios (which increased 

by €171.8 million). 

The Luxembourg unit reported an increase of 26.5% in volumes under management relative to the end 

of the previous year (€310.3 million at the end of 2019 vs. €245.3 million at the end of 2018), essentially 

through the growth of the NB Eurobond fund (+35.1% YtD). 

NOVO BANCO | 2019 ANNUAL REPORT | 43 

 
 
The  promissory  sale  and  purchase  agreement  on  the  Spain  asset  management  unit  (Novo  Activos 

Financieros, S.A.) was signed at the end of 2019. The transaction is expected to be closed in the second 

half of 2020. 

The  net  profit  for  the  year  was  €8.7  million,  representing  a  year-on-year  reduction  of  9.9%.  To  these 

results the domestic units contributed with €6.3 million and the international units with €2.4 million, of 

which €2.8 million were contributed by the Luxembourg unit. The good performance of the funds in 2019 

allowed the company to receive performance fees totaling €3.5 million (€1.7 million in the domestic units 

and €1.8 million from Luxembourg funds). 

Equity increased by 12.3% relative to the end of 2018, reaching €70.4 million at the end of the year. 

3.7.5  Markets 

This  segment  includes  the  global  financial  management  activity  of  the  Group,  namely  raising  and 

placement  of  funds  in  the  financial  markets,  as  well  as investment  in  and  risk  management  of  credit, 

interest rate, FX and equity instruments, whether of a strategic nature or as part of current trading activity. 

It also includes any activities arising from strategic decisions impacting the entire Group. 

NOVO BANCO | 2019 ANNUAL REPORT | 44 

 
 
 
 
 
 
3.8  Digital banking  

The implementation of NOVO BANCO Digital was completed in 2019. This is a group-wide area created 

in  2018,  which  acts  as  an  accelerator  and  facilitator  of  transformation  to  allow  meeting  the  new  and 

demanding expectations of  the Bank’s clients: banking anywhere, available 24 hours a day, 7 days a 

week, faster, more intuitive, more personalized, smarter and with more options to choose from.  

Digital transformation equals organizational transformation  

The ambition in this field is strong: the aim is to attain the highest level of service delivery and quality in 

commercial digital banking, providing our clients with solutions aligned to the best global standards of 

usability, service level and satisfaction. 

An agile organization was built with close to 200 people from various areas of the bank and from partners, 

structured  into  multidisciplinary  autonomous  teams  empowered  to  develop  solutions  for  the  clients. 

Customer-centric designed methodologies were introduced to delve deeply into the customers’ needs 

and on this basis design market leading solutions A specific governance model was established to steer 

digital transformation; this model is led by the CEO and ensures the ongoing involvement of the Executive 

Board of Directors. A relevant technological transformation has been driven, including the introduction of 

a new digital technology stack that allows teams to develop solutions with speed and agility. A workspace 

has  been  set  up  to  meet  the  needs  of  the  transformation  teams  and  allow  them  to  be  agile, fast  and 

efficient. 

The clients fuel the digital transformation  

Digital  evolution  in  NOVO  BANCO  has  been  remarkable,  especially  in  the  development  of  the  digital 

channels for individual customers. The app mobile NBsmart app is leader in Portuguese banking, both 

in Google Play and in Apple Store, and has scored average assessments of 4.5 out of 5. In 2019, the 

NBsmart app and the website NBnet maintained high levels of satisfaction, boasting more than 87% of 

very  satisfied  clients.  The  clients  continued  to  trust  and  promote  the  NBsmart  app  and  NBnet,  which 

scored  85.2%  and  83.2%,  respectively,  in  the  Net  Promoter  Score  (NPS).  The  Bank  will  continue  to 

develop the digital channels and expand their functionalities, so as to meet its clients’ expectations. 

At the end of 2019 there were more than 566 thousand active clients in the digital channels (+6.6% YoY) 

and more than 374 thousand in mobile banking (+20.1% YoY). The clients’ digital activity continued to 

grow at a strong pace, with the digital clients’ penetration rate in December reaching 45.3% in individual 

NOVO BANCO | 2019 ANNUAL REPORT | 45 

 
 
 
 
clients, 79% in corporate clients, and 67.2% in small business clients. This growth is strongly underpinned 

by mobile banking, with this channel's penetration rate reaching 32% in the individual client’s segment 

and  24.8%  in  the  small  business  segment,  corresponding  to  year-on-year  increases  of  6pp  and  3pp, 

respectively. 

It  is  also  worth  noting  that,  for  the  first  time,  customer  interactions  on  the  mobile  channel  surpassed 

ATM's and branches. The NBsmart app has been growing to be the channel of excellence and preference 

in the relationship with private customers. 

Digital Transformation Programme 

The following initiatives contributed to improve and fine-tune the experience delivered to the clients:  

Digital mobile key. First bank in Portugal to launch a digital mobile key for online account opening, with 

no need for face-to-face contact or video calls, in a more convenient, simple, fast, safe and paperless 

process. This new service earned NOVO BANCO  an honorable mention in the Internet category ‘The 

best of Technological Portugal’ awarded every year by Exame Informática to people and organizations 

NOVO BANCO | 2019 ANNUAL REPORT | 46 

 
 
   
  
 
 
that  distinguish  themselves  in  the  field  of  Science  and  Technology.  This  initiative  also  deserved  an 

honorable mention in the ‘Best Digital Product & Customer Experience’ category of the 4th edition of the 

Portugal Digital Awards,  organized under a partnership between  Jornal de Negócios newspaper, IDC 

and Axians. 

New Home Buying experience – residential mortgage loans. A new digital mortgage loan tool has 

been made available, which allows a private customer to simulate, consult eligibility, obtain an immediate 

response  by  validating  the  information  provided  and  submitting  the  process  mortgage  loans  in  a 

convenient and remote way. This tool improves the experience of those who want to take out a mortgage 

loan, simplifying the process, without papers and travel to the bank until commercial approval, providing: 

- 

“Smart Simulator” - much more than a simple and traditional simulator, it allows to inform in a 

simple and immediate way, if the simulation is eligible to proceed to the credit application. If not, 

the  simulator  itself  indicates  the  way  to  fine-tune  parameters  for  a  favorable  result,  with  the 

possibility of requesting a contact by the Bank to find a solution. 

-  Loan pre-analysis document - from the outset, allows the client to print a document with the pre-

analysis of the credit application, valid for 30 days, to support the home search process, subject 

to  commercial  approval  and  consequent  confirmation  of  declarative  information  presented  by 

the customer. 

-  Loading of documents to support the mortgage loan process, providing greater convenience and 

speed in the decision. 

-  Monitoring the entire process in a completely digital way, with a dynamic list of documents to be 

presented according to the purpose and type of credit sought 

NB smart app. The mobile application has evolved to enable access to new functionalities that make life 

easier for our clients, at no additional cost. 

-  Transfers to phone contacts with no need of BIN or IBAN. 

-  Mobile phone cash withdrawal. 

-  App payments using QR or NFC codes. 

-  Use of Multibanco (ATM) with no need to insert a bank card. 

-  Matrix Card replaced by biometric data. 

NBnet.  The  internet  banking  started  offering  online  personal  loan  application,  with  simulation  and 

approval, for amounts of up to €15,000 and 72-month maturity. 

NBnetwork. Launch of CRM (Customer relationship management) on this digital channel for corporate 

clients, taking full advantage of the Digital Channels for commercial purposes, always and increasingly 

based  on  the  rationale  of  improving  our  clients’  experience,  and  developing  more  targeted  and 

personalized  offers.  Bank  guarantee  request  now  available  online,  promoting  customer  autonomy  for 

frequent transactions, increasing response speed and quality, and simplifying the whole process in an 

end-to-end process. 

Short Term Finance. A new approach to treasury support for corporate clients is now on pilot phase, 

which will transform their experience and provide an immediate response to their treasury needs. This 

solution, which simplifies the integrated credit process, is accessed through our corporate bankers, who 

define  a  pre-established  credit  limit  based  on  the  clients’  profile,  which  can  be  used  within  one  year 

NOVO BANCO | 2019 ANNUAL REPORT | 47 

 
through the credit products which the client finds more convenient. This initiative deserved an honorable 

mention  in  the  ‘Best  Digital  Operational  Process’  category  of  the  4th  edition  of  the  Portugal  Digital 

Awards, organised under a partnership between Jornal de Negócios, IDC and Axians. 

Phygital. A pilot set of initiatives to change processes and introduce simpler and more efficient ones was 

made available at some of the Bank's branches to promote a “paperless” culture. Different forms of digital 

signature  are  being  introduced,  in  a  phased  and  incremental  manner,  that  allow  the  formalization  of 

operations at branches to be dematerialized, using, for example, handwritten electronic signatures and 

signatures  validated  and  obtained  through  ‘one-time  password’  validation  codes  sent  to  customers' 

mobile phones. Finally, the conditions have been set in place to start a shared mobility pilot within and 

outside  the  branches,  improving  customer-centered  service  and  increasing  contracting  and  execution 

speed, while also contributing to greater cost efficiency (printing, paper and filing). 

Data Science. A Data Science area has been created, which, through machine-learning and artificial 

intelligence  predictive  models,  permits  to  offer  the  clients  a  deeply  personalized  relationship  with  the 

bank.  Its  main  mission  is  to generate  value  from  data,  whether  structured or not,  in a  fair  and  ethical 

manner for both the clients and the bank. The area's activity is based on open-source technologies within 

the Phyton and Spark ecosystem, working in big data environments from a newly-created data lake. It 

provides  cross-cutting  support  to  all  areas  of  the  organization,  working  in  cases  of  use  of  marketing, 

strategy, digital channels, compliance, among others. Among the initiatives already launched, two stand 

out, which are currently in production and generating value for clients and the Bank: 

-  Next Best Offer – new models for detecting the needs of individual customers and the products 

that best satisfy them were designed, predicting the relevance of each offer, at each moment, 

and according to the profile of each customer. These models make it possible to improve and 

personalize the relationship with the clients, anticipating their needs and increasingly enriching 

their relationship with the bank. Their use of explainable and interpretable methods (explainable 

AI)  should  be  stressed,  as  they  permit  to  assess  the  ethical  impact  of  the  model's 

recommendations. 

-  Corporates  like  You  –  a  set  of  models  has  been  developed  to  design  and  map  companies' 

commercial relations network (clients and non-clients), based on transactional and external data, 

thus  permitting  to  find clusters  of  clients  with  similar needs  and  profiles.  These  models  allow 

account managers to take a 360º approach to their clients, understanding and forecasting their 

financial and commercial needs, while also facilitating the acquisition and reactivation of clients 

which have relations with NOVO BANCO clients and permitting to  analyze the value chain in 

which they operate (from production to distribution). 

PSD2. Launch of dedicated interface solutions developed in the context of the new payments directive 

(“PSD2”), that allow Clients to access accounts with NOVO BANCO, for consultations and payments, 

through  other  entities’  websites  and  applications.  The  development  of  a  dedicated  solution  to  foster 

customer loyalty has also been initiated, providing added value and innovative services.  

Technological evolution. The bases have been laid for an approach to application development, with 

autonomous  teams  oriented  to  the  customer  journeys,  facilitating  an  omnichannel  approach  and 

supported  by  agile  methodology.  The  development  of  the  first  two  customer  journeys  relied  on  a 

NOVO BANCO | 2019 ANNUAL REPORT | 48 

 
completely  renewed  technology  stack,  based  on  open-source  tools  and  a  container-supported 

microservices approach, with a strong DevOps component, enhancing speed, reuse, and scalability, as 

well  as  ensuring  greater  flexibility.  In  order  to  maximize  agility,  efficiency  and  flexibility,  as  well  as  to 

minimize risks, the first steps have been taken to use the cloud as a valuable tool. 

NOVO BANCO HACKATHON FEST  

A marathon of ideas and new solutions in the financial area, lasting 24 intensive hours, promoted under 

a partnership with NOVA SBE – School of Business & Economics. With the "Hello Future” signature, its 

aim was to involve undergraduate and master students in the development of innovative technological 

solutions for banking problems and challenges. The first edition had the participation of 37 students from 

3  Universities:  Nova  SBE,  IADE,  and  FCT,  and  12  employees  of  NOVO  BANCO.  The  participants, 

organized into 10 teams, were given the challenge of proposing the creation of a Fintech B2B startup 

which, in partnership with NOVO BANCO,  will help support Portuguese companies  to overcome their 

growth challenges, along three key drivers: (i) development of new products and a new approach to the 

market  based  on  support  data  existing  in  the  banking  universe;  (ii)  internationalization;  and  (iii) 

digitization.  

The interaction between participants and mentors generated a positive and creative energy, resulting in 

10 ideas that were assessed by a panel of judges, two of which were awarded prizes. 

3.9  Liquidity and funding 

NOVO BANCO manages liquidity risk in accordance with all the regulatory rules and its own management 

principles, guaranteeing that all its responsibilities are met, whether in normal market conditions or under 

stress conditions. 

NOVO BANCO’s liquidity risk is managed under the perspective of (i) short-term liquidity, (ii) structural 

liquidity, and (iii) contingency liquidity. 

Short-term liquidity 

Short-term liquidity levels are monitored through daily mismatch reports, prepared in accordance with 

pre-established guidelines and internally defined metrics, which permit to detect any signals of crisis with 

potential impacts on the Bank, namely through idiosyncratic risk, contagion risk (due to market tensions) 

or the risk of repercussions of an economic crisis on the Bank. This process ensures an ongoing and 

active  role  in  liquidity  risk  management  and  risk  assessment  from  the  EBD.  In  addition,  the  liquidity 

position is also regularly reported to the Banco de Portugal and the ECB. 

The EBD monitors the evolution of the liquidity position, namely eligible assets and liquidity buffers, main 

cash inflows and outflows, deposits’ evolution, medium- and long-term funding, central banks funding, 

NOVO BANCO | 2019 ANNUAL REPORT | 49 

 
 
 
 
 
the  evolution  of  the  treasury  gap  (net  interbank  deposits),  as  well  as  certain  warning  signals  pre-

established for the purpose.  

Structural liquidity 

In terms of the structural liquidity, NOVO BANCO prepares a monthly liquidity report (for more details 

see ‘Liquidity Risk’ in chapter 3.8. Risk Management), taking into account not only the effective maturity 

but also behavioral maturity of the various products, which allows to determine the structural mismatches 

for each time bucket. Based on this information, the activity funding annual plan is prepared taking into 

account the established budget targets. This plan, which is regularly reviewed, favors, as far as possible, 

stable funding instruments.  

The Capital and Asset Liability Committee (CALCO), in its monthly meetings, analyses and discusses 

the  Bank's  liquidity  position.  CALCO  performs  a  comprehensive  analysis  of  the  liquidity  risk  and  its 

evolution, with special focus on current liquidity buffers and generation / maintenance of eligible assets 

for rediscount with the ECB and respective impacts on the liquidity ratios. 

Contingency liquidity 

The Bank also has in place a liquidity contingency plan, which comprises a set of measures that, when 

triggered,  allow  to  manage  and/or  minimize  the  effects  of  a  liquidity  crisis.  These  measures  aim  to 

address additional liquidity needs and boost the resilience of NOVO BANCO in a potential situation of 

stress.  

NOVO  BANCO  Group’s  funding  policy  is  one  of  the  major  components  of  the  Bank’s  liquidity  risk 

management, which stresses the diversification of funding sources. NOVO BANCO's strategy has from 

its incorporation largely relied on boosting customer deposits as its major source of funding, in so far as 

since  the  resolution  measure  was  implemented  access  to  the  financial  markets  has  not  yet  been 

normalized. 

At  the  end  of  2019  NOVO  BANCO  showed  a  liquidity  surplus,  with  deposits  with  the  ECB  having 

increased by €0.9 billion, to €1.4 billion. During the year, liquidity management continued to involve the 

rationalization of funding sources, and the improvement of profitability, namely through an effort to reduce 

the pricing of deposits and to diversify the product offering, focusing in particular on off-balance sheet 

products. 

Funding 

Hence at the end of 2019 customer deposits with NOVO BANCO  totaled €27.8 billion, a year-on-year 

reduction of €0.5 billion that mainly resulted from the referred effort to adjust the price of liabilities, and 

from the off-balance sheet products offering. 

NOVO BANCO | 2019 ANNUAL REPORT | 50 

 
 
 
 
The reduction in customer deposits was therefore offset by the increase in off-balance sheet customer 

funds, leading to a €262 million increase in total customer funds. 

Despite said reduction in customer deposits, at the end of 2019 these remained the Bank's main funding 

source, accounting for roughly 61% of its funding structure (59% at the end of 2018), and of this, 68% 

were deposits from the retail segment.  

NOVO BANCO | 2019 ANNUAL REPORT | 51 

 
 
 
 
 
On the other hand, NOVO  BANCO pursued its strategy of reducing non-strategic and non-productive 

assets, focusing in particular on the loan book, which in gross terms was reduced by €1.6 billion in 2019.  

This reduction did not have a significant impact on liquidity as it essentially resulted from the write-off of 

loans and the sale of non-performing loan portfolios and related assets, whose financial settlement will 

only take place in 2020. Despite their low impact on liquidity, NOVO BANCO concluded the following 

material transactions in 2019 within the scope of its deleverage policy: i) sale of a portfolio of real estate 

assets and non-performing loans – “Project Albatros”, ii) sale of a portfolio of real estate assets – “Project 

Sertorius”, iii) sale of a portfolio of non-performing loans and related assets – ‘Project Nata II’, and iv) 

sale of the entire share capital of GNB – Companhia de Seguros de Vida, SA.  

NOVO BANCO has a low senior debt reimbursement schedule in the next few years. Therefore, with 

reduced funding needs, no liquidity strains are to be expected in the near future.  

In this context, and in view of the increase in the amount of cash placed with the ECB, to €1.4 billion, net 

funding from the ECB decreased to €4.7 billion at the end of 2019. In addition, gross funding registered 

a small decrease, to €6.1 billion. 

On the other hand, the securities portfolio increased by around €1.2 billion, largely through the strategy 

of investing in high-quality liquid assets (HQLAs), which led to an increase of €1.3 billion in this type of 

bonds in portfolio. This increase contributed to expand the diversification of the securities portfolio, with 

the Portuguese sovereign debt contracting by €0.3 billion, and the sovereign debt of other States, as well 

as debt from supranational and corporate issuers increasing.  

NOVO BANCO | 2019 ANNUAL REPORT | 52 

 
 
 
NOVO BANCO extended the maturity of its PTNOBBOE0011 covered bond issue, with nominal value of 

€1 billion, for a period of five years, to 7 October 2024. Moreover, in December 2019 the Bank made two 

new issues of covered bonds, one in the nominal amount of €550 million and maturity in December 2024 

and the other in the nominal amount of €750 million and maturity in June 2023. 

As a result of its strategy of investment in the securities portfolio, and issuance of covered bonds, NOVO 

BANCO  maintained  a  high  liquidity  buffer.  At  the  end  2019,  the  portfolio  of  eligible  securities  for 

rediscount with the ECB totaled €15.3 billion (net of haircuts), which compares with €14.6 billion at the 

end of 2018.  

NOVO BANCO thus maintained a comfortable liquidity position, with the regulatory Liquidity Coverage 

Ratio (LCR) improving to 143% at the end of 2019, from 125% at the end of 2018. Finally, the Net Stable 

Funding Ratio (NSFR) in 2019 was 101%. 

The  minimum  requirement  for  own  funds  and  eligible  liabilities  (MREL),  set  by  the  Single  Resolution 

Board, using the financial and supervisory information as of 31 December 2018, has been set at 17.61% 

of Total Liabilities and Own Funds of NOVO BANCO. MREL requirement represents 26.01% of the Total 

NOVO BANCO | 2019 ANNUAL REPORT | 53 

 
 
 
Risk Exposure Amount and should be reached by 31 December 2023. The requirement is in line with 

Bank expectations, and consistent with the funding plans. It should be noted that the MREL requirement 

will be subject to ongoing regulatory reviews, reflecting ongoing assessment of the business evolution 

and this may lead to changes in the profile of NOVO BANCO assets and liabilities, and its underlying 

risks.  

In  terms  of  capital,  and  with  a  positive  impact  on  the  liquidity  position,  we  would  stress,  in  May,  the 

payment  of  €1,149  million  made  by  the  Resolution  Fund  to  NOVO  Banco  under  the  Contingent 

Capitalization Agreement.  

NOVO BANCO | 2019 ANNUAL REPORT | 54 

 
 
 
 
3.10  Risk management 

3.10.1 Risk management model framework 

The definition of a risk management model allows the define of a strategic direction for risk management 

by defining standards, patterns, objectives and responsibilities for all areas of NBG. This model supports 

top management in effective risk management and in the development of a strong risk culture. 

This model defines: (i) the main risks faced by NBG; (ii) the risk appetite requirements; (iii) the functions 

with responsibility in risk management; and (iv) the governance structures and corporate bodies, and risk 

management committee. 

3.10.2 The risk culture at NOVO BANCO Group 

NOVO BANCO Group is naturally exposed to the various types of risk inherent to the banking system, 

arising from external and internal factors, namely from the nature of the markets in which it operates.  

NBG considers that Risk Management is a key pillar of its action to create sustained value over time. 

NBG’s  Risk  Management  is  thus  based  on  the  three  lines  of  defense  model,  viewing  the  adequate 

NOVO BANCO | 2019 ANNUAL REPORT | 55 

 
 
 
 
 
 
detection, measurement, monitoring and control of all material risks to which NBG is exposed. This model 

implies that all employees, in their sphere of activity, are responsible for the management and control of 

risks. 

The  First  Line  of  Defense  comprises  all  employees  involved  in  revenue  generation  and  customer 

service  areas,  commercial  areas,  and  all  associated  support  functions,  including  Finance  and 

Accounting, Treasury, Human Resources and functions of an Operational nature. First-Line employees 

are responsible for: (i) identifying the risks arising in the performance of their activities and developing 

appropriate  policies,  standards  and  controls;  and  (ii)  escalating  risk  events  to  the  Second-Line 

management teams.  

The Second Line of Defense comprises the Risk and Compliance employees. The role of the Second 

Line is to establish the limits, rules and restrictions under which the First Line activities must be carried 

out, in accordance with Novo Banco’s risk appetite, and to monitor the performance of the First Line with 

regard to these limits and restrictions.  

The  Third  Line  of  Defense  comprises  employees  from  Internal  Audit.  These  provide  independent 

assurance to the EBD and GSB regarding the effectiveness of governance and the risk management 

process.  

The  risk  function  is  also  based  on  other  principles:  independence  vis-à-vis  the  business  units, 

universality, through application across the whole NBG, integration of the risk culture, through a holistic 

and pre-emptive approach to risk, and specialization. 

3.10.3 Risk management function 

The risk management function is organized in such a way as to allow effective management of the risks 

considered  relevant  and  material  by  NOVO  BANCO  (those  to  which  top  management  pays  special 

attention and which may have an impact on the achievement of the objectives defined by the Bank) as 

well as those considered as emerging (those where little is known about their components, and whose 

impact may occur over a longer time horizon).  

The relevant and material risks identified are quantified within the scope of the Internal Capital Adequacy 

Self-Assessment  (ICAAP)  exercise,  the  most  relevant  being:  (i)  credit  risk,  which  includes  default, 

counterparty and concentration risk, (ii) market risk in the banking book, which includes interest rate risk 

NOVO BANCO | 2019 ANNUAL REPORT | 56 

 
 
 
in the banking book (IRRBB), equities risk, credit spread risk, real estate risk and pension fund risk, (iii) 

market risk in the trading book, (iv) operational risk, which includes operations risk, information systems 

risk, compliance risk, and reputational risk, and (v) business risk. 

Emerging risks, which are closely monitored by the risk structures, include cyber risk, climate change, 

and regulatory changes, among others.  

Risk management is considered vital for NOVO BANCO Group 

Risk Management, as a vital function for the development of NBG’s activity, is centralized in the Global 

Risk  Department  (GRD),  Rating  Department  (RTD),  and  Model  Validation  Office  (MVO),  which  are 

responsible  for  operationalizing  and  implementing  the  policies  defined  by  the  Executive  Board  of 

Directors (EBD). 

All materially relevant risks are reported to the management and supervision bodies (as applicable, to 

the Executive Board of Directors, General and Supervisory Board and respective Risk Committee, and 

to the other specialized committees, as applicable.). 

NB Group takes an integrated and holistic approach to Risk Management 

At operational level, the Global Risk Department (GRD) centralizes NBG's Risk Management Function, 

namely in terms of the responsibilities inherent to the function, supervising the various institutions of the 

Group and ensuring independence vis-à-vis the business areas. 

The Head of NBG’s Risk Management Function is the Head of the GRD. To ensure maximum efficiency 

in the articulation with the GRD, a local Risk Management Officer function was appointed in each relevant 

entity of NBG. The GRD acts either directly or as coordinator, in articulation with the units of the local 

Risk Management function.  

NOVO BANCO | 2019 ANNUAL REPORT | 57 

 
 
Credit Risk 

Credit risk represents the potential financial loss arising from the failure of a borrower or counterparty to 

honor the contractual obligations established with NOVO BANCO within the scope of its lending activity. 

Management and control of risks of this nature are based on an internal risk identification, assessment 

and quantification system. 

2019 main initiatives and highlights 

-  Reduction of the non-performing loan (NPL) portfolio, which contracted by more than €3.3 billion 

in  2019  at  NOVO  BANCO,  causing  the  NPL  ratio  to  decline  from  22.4%  (Dec/18)  to  11.8% 

(Dec/19).  It  should  be  noted  that  in  the  Recurrent  Bank  the  NPL  ratio  dropped  from  5.4% 

(Dec/18) to 3.6% (Dec/19) and is now practically in line with the European average, and, most 

importantly, at a comfortable level for a sustainable bank.  

-  For 2020, the objective of convergence of the NPL ratio with the levels of the Sector (national 

and  European) is  maintained,  making  use  of  the strategies  that  best fit  to  achieve  that  same 

objective. 

-  Specific  impairment  coverage  at  conservative  levels  and  above  the  European  average  (55% 

Individual NOVO BANCO vs. 45%) 

-  The lending activity at the Recurrent Bank maintained its growth tendency (+5.7%; +€1.3 billion 

relative to 2018). This growth occurred across all portfolios - individual and corporate.  

- 

Improvement of NOVO BANCO’s loan portfolio profile, with an increase in Stage 1 credit (loans 

with no indications of an increase in credit risk) against reductions in Stage 2 and Stage 3 credit 

(loans with indications of an increase in credit risk and loans in default, respectively). 

-  Compliance  with  the  internally  defined  risk  profiles  when  admitting  credit  into  the  different 

individual  and  corporate  portfolios,  by  following  up  and  monthly  reporting  the  selected  risk 

appetite  metrics. 

In  addition,  and  within 

the 

framework  of 

the  Banco  de  Portugal 

Recommendation with regard to new credit agreements entered into with consumers, and as 

expressed in its annual self-assessment report, the Bank incorporated and fully complies with 

all the criteria of this Recommendation in its decision-making procedures for credit operations 

(regarding  solvency  assessment,  maximum  terms  assumed,  limits  on  DSTI  ratios,  regular 

repayment schedule and maximum LTV values by type of Mortgage purpose). 

-  The focus was maintained on reducing concentration levels in the loan portfolio, permitting to 

maintain the downward trend in single-name concentration, in terms of both the largest 5 names 

(from  11%  to  9%  of  total  exposure),  the  largest  10  names  (from  16%  to  13%  of  the  total 

exposure), and the largest 100 names (from 52% to 48% of the total exposure). 

NOVO BANCO | 2019 ANNUAL REPORT | 58 

 
 
-  Development  of  the  new  definition  of  default  in  accordance  with  the  latest  regulatory 

requirements and best market practices. Although its implementation is only scheduled for 2020, 

the new definition of default represented in 2019 an enormous effort to recover historical data, 

involving  the  retroactive  processing  of  information  dating  back  10  years  as  well  as  the 

development and implementation of a daily engine, whose results have been running in parallel 

since  the  last  quarter  of  2019.  The  implementation  of  the  new  definition  will  still  represent  a 

significant effort in 2020.  

-  Definition of a new operating model to be adopted in the credit-decision process for individual 

clients and small businesses, with a view to increasing their degree of automation. This model 

will be implemented gradually during 2020, starting with the creation of a consumer credit pilot 

in some branches, which will be subsequently expanded to the rest of the commercial network 

on a test / learning basis, depending on the results achieved. 

Market Risk 

Market  risk  represents  the  potential  loss  resulting from  an  adverse  change  in  the  value  of  a  financial 

instrument due to fluctuations in interest rates, foreign exchange rates, equity prices, commodity prices, 

real estate prices, volatility and credit spreads. 

NOVO BANCO | 2019 ANNUAL REPORT | 59 

 
 
 
 
2019 main initiatives and highlights 

-  The  risk  appetite  for the  Bank's  trading  activity  was  kept  conservative,  and  the  policy  for the 

investment  portfolio  continued  to  be  focused  on  liquidity  management  (around  80%  of  the 

portfolio is public debt) and margin generation, taking into account the commitments assumed 

with the DGCOMP, measured through value at risk (VaR). 

-  Compliance with the risk appetite defined for the remaining risks of the banking book, namely 

interest  rate  risk  on  the  Balance  Sheet,  equity  risk,  real  estate  risk,  exchange  rate  risk  on 

structural positions and pension fund risk, also taking into account the deleverage commitments 

assumed with the DG COMP, when applicable. 

-  Evolution of NBG’s VaR - 99% at 10 days (Dec/18-Dec/19): Trading and Investment Portfolio 

Liquidity Risk 

Liquidity risk derives from an institution’s present or future inability to settle its liabilities as they mature, 

without incurring in excessive losses. 

The liquidity management process aims, on the one hand, to measure net liquidity outflows arising from 

contractual  and  contingent  positions,  under  normal  conditions  or  under  stress  scenarios  previously 

defined by the Bank, these being used to determine the size of the available liquidity pool at any time, 

and on the other, to plan for stable funding sources in the medium and long-term. 

2019 main initiatives and highlights 

-  Performance of the liquidity stress test (LiST) exercise promoted by the European Central Bank, 

where NOVO BANCO's performance was considered adequate.  

NOVO BANCO | 2019 ANNUAL REPORT | 60 

 
 
 
 
 
-  Discipline in liquidity management and control processes, permitting to report an LCR throughout 

2019 above the defined risk appetite (regulatory minimum of 100%); the average LCR in the 12 

months of 2019 was 129%. 

-  At 31 December 2019, NOVO BANCO had a liquidity pool with the ECB (after haircuts) in the 

amount of €8,2 billion, in addition to an investment portfolio concentrated on public debt, which 

allows it to survive a severe idiosyncratic and market stress period of 12 months.  

-  Funding  structure  based  on  deposits  of  Retail,  Corporate  and  Institutional  clients  and 

diversification of the Bank's remaining funding sources, alongside a responsible use of public 

funds, with ECB funding decreasing by around €300 million. 

Operational Risk 

Operational  risk  may  be  defined  as  the  probability  of  occurrence  of  events  with  negative  impacts  on 

results or equity, resulting from inadequacies or weaknesses in procedures or information systems, staff 

behavior, or external events, including legal risk. Operational risk is, therefore, understood to be the sum 

of the following risks: Operations, Information Systems, Compliance and Reputational. 

The operational risk appetite defined for NBG covers the various categories under this risk, reflecting the 

infeasibility of eliminating it, from a cost-benefit perspective, along with NBG’s ethical and conduct values.  

Main indicators 

NBG maintained its operational risk profile, which is characterized by a significant frequency of incidents 

with low financial impact (below €5 thousand), and very few incidents with a material impact (above €100 

thousand). In 2019, 97% of the events involved losses of less than €5 thousand each, representing 29% 

of  the  total  reported  losses  related  to  Operational  Risk.  Incidents  with  material  severity  were  few  and 

represented 25% of the total impact (which compares with 70% in 2018), and measures were defined to 

solve the problems identified.  

NOVO BANCO | 2019 ANNUAL REPORT | 61 

 
 
 
The operational risk incidents identified are classified in accordance with the operational risk taxonomy 

approved  for  the  Group  and  with  Basel's  Business  Lines  and  Risk  Types.  Loss  distribution  remained 

broadly unchanged. 

The  'External  Fraud'  incidents  (mostly  involving  credit  cards)  registered  the  highest  score  in  terms  of 

frequency, with 70% of the incidents representing 33% of the lost amount, which is broadly in line with 

the average in the financial system. The “Execution, delivery & process management” events registered 

the highest score in terms of severity (55%), corresponding to 18% of the reported incidents.  

2019 main initiatives and highlights 

-  Strengthening  of  operational  risk  culture,  not  only  through  training  actions  in  several  areas, 

namely information security and Compliance Risk, but also through a deeper involvement of the 

commercial areas - 1st line of defence - in the identification of sources of risk, in a pre-emptive 

move that permits to develop specific operational risk prevention and mitigation actions. In this 

regard, we note the regular meetings held by NBG’s Operational Risk Committee, which brings 

together the various local risk functions, Group control functions, risk experts and elements from 

the 1st line of defence, allowing a broad-based and deep analysis of various themes. 

-  Revision, implementation and monthly reporting of NBG's Operational Risk Appetite, covering 

all its categories - Operations, Information Systems, Compliance and Reputational - as well as 

the risk mitigation and control measures for any identified situations. In this context, there was a 

continuous  effort  to  deepen the  key  risk  metrics  and  indicators,  allowing  to  generate warning 

signals designed to control operational risk at Group level. 

-  Annual  revision  of  the  Operational  Risk  Policies  framework,  and  publication  of  NBG's 

Reputational Risk Policy. 

-  The  Bank's  high  standards  of  employee  performance  are  governed  by  and  depend  on 

compliance with the Code of Conduct and the Conflicts of Interest Policy. No material events of 

non-compliance with these standards of conduct have been registered. 

- 

Implementation  of  initiatives intended  to  reinforce  operational  risk  governance  and  control,  in 

particular regarding cyber, outsourcing and conduct risks; 

-  Performance  of  operational  risk  assessments  in  connection  to  the  management  of  change 

processes implemented in the Bank, namely concerning new products, services, processes and 

NOVO BANCO | 2019 ANNUAL REPORT | 62 

 
 
 
outsourcing.  In  addition,  a  specific  self-assessment  process  was  carried  out  to  gauge  the 

effectiveness of the implementation of NBG's Outsourcing Risk Policy. 

- 

In 2019, NBG incurred operational losses in the amount of €2.2 million, which compares with 

€5.2  million  in  2019  and  thus  represents  a  relevant  improvement  in  the  Bank's  control 

environment.  These  losses  mainly  resulted  from  operational  risk  events  and  external  fraud, 

which  characteristically  are  very  granular  and  without  excessive  concentration,  thus  not 

materially affecting the Bank's risk profile.  

-  The number of incidents of an operational nature also decreased, from 5 750 in 2018 to 5 193 

in  2019.  In  this  context,  it  is  worth  noting  that  there  were  no  relevant  events  related  to  the 

availability  of  computer  applications,  with  impacts  on  the  clients,  or  disruptions  in  the  Bank's 

operational activity.  

3.10.4 Capital management  

The  main  objective  of  NOVO  BANCO  Group’s  capital  management  is  to  ensure  compliance  with  the 

Group’s strategic targets in terms of capital adequacy, respecting and enforcing the rules regarding the 

calculation of risk weighted assets, the measure of exposure (leverage), and own funds, and ensuring 

compliance  with  the  solvency  and  leverage  levels  set  by  the  supervision  authorities  and  with  the  risk 

appetite internally established for capital metrics. 

The Group’s capital ratios are calculated by the Risk Weighted Assets Calculation and Control area of 

the Global Risk Department, which has the following main responsibilities: (i) to ensure the calculation of 

prudential capital ratios in accordance with the relevant regulations, with a view to complying with the 

minimum regulatory requirements and with the level of risk appetite defined by the Executive Board of 

Directors;  and  (ii)  to  project  the  evolution  of  capital  needs,  participating  in  capital  ratios  projection 

exercises for budgetary purposes, medium-term plans, and any required internal or regulatory exercise 

that involves the determination of capital requirements, namely the ICAAP and Stress Tests. 

NOVO BANCO’s Common Equity Tier 1 (CET1) and Tier 1 ratios are protected at pre-established levels, 

up to the amounts of losses already recorded on the assets protected by the Contingent Capitalization 

Agreement. The compensation amount to be requested from the Fundo de Resolução with reference to 

2019, taking into account the losses incurred on the assets protected by the Contingent Capitalization 

Agreement,  as  well  as  the  regulatory  requirements  for  capital  ratios  defined  for  2019,  will  be  

€1 037 million. 

At 31 December 2019 the CET1 ratio was 13.5% and the total phased-in capital ratio was 15.1%, which 

represents  an  increase  when  compared  with  2018  figures,  due  to  the  increase  on  the  prudential 

requirements applicable to NOVO BANCO. This increase implied higher CET1 needs at the end of 2019 

- +€188 million compared to the end of 2018 -, despite the €295 million decrease in risk weighted assets 

during the year.  

NOVO BANCO | 2019 ANNUAL REPORT | 63 

 
 
As at 31 December 2019, NOVO BANCO complied with all capital ratios required by the ECB under the 

Supervisory  Review  and  Evaluation  Process  (SREP),  maintaining  a  relevant  buffer  in  view  of  the 

minimum requirements to which it was subject. 

It should be noted that in the context of the ECB's SREP, the Pillar 2 requirement applying from 1 January 

2020 is 3.00%, which compares with the 3.25% requirement in 2019. 

The minimum own funds requirements to be complied with on a consolidated basis as from 1 January 

2020, relative to total risk weighted assets (RWA), are as follows:  

A more detailed information about the capital ratios development of the NBG and all its components may 

be consulted on chapter 3. “Adequação de capitais” from de document “Disciplina de Mercado”.   

NOVO BANCO | 2019 ANNUAL REPORT | 64 

mn€31-Dec-1831-Dec-19 31-Dec-19 (Phased-in)(Phased-in)(fully loaded)Risk Weighted Assets(A)29 87429 57929 436Own Funds Common Equity Tier 1(B)3 8083 9963 768  Tier 1(C)3 8093 9983 769  Total Own Funds(D)4 3284 4754 228Common Equity Tier 1 Ratio(B/A)12.8%13.5%12.8%Tier 1 Ratio (C/A)12.8%13.5%12.8%Solvency Ratio(D/A)14.5%15.1%14.4%Leverage Ratio8.2%8.4%7.9%CAPITAL RATIOS (CRD IV/CRR)Pillar 1Pillar 2Buffers (1)CET113.5%12.8%10.01%4.50%3.00%2.51%T113.5%12.8%11.51%6.00%3.00%2.51%Rácio total15.1%14.4%13.51%8.00%3.00%2.51%(1) Includes: - Capital Conservation Buffer of 2.5%.  - Counter Cyclical Buffer that is 0% in Portugal but is 0.01% for NOVO BANCO Group.  The Other Sistemically Important Institutions Buffer of 0.375% for 2020 increasing to 0.50% in 2021 needs to be fufilled only at the consolidated level (LSF Nani Investments S.à.r.l.).Capital requirements for 2020 (SREP)RatiosRatiosphased-in31-Dec-2019TotalOf which:Ratiosfully loaded31-Dec-2019 
 
 
 
 
 
 
3.10.5 Main risks and uncertainties 

The year 2020 is being marked by the pandemic COVID-19 due to the spread of the 2019-nCoV virus 

infection that is believed to have appeared in a living market in the city of Wuhan (Hubei province), in 

China.  The  World  Health  Organization  agreed  that  the  date  of  origin  of  the  epidemic  would  be  12 

December  2019,  having  subsequently  declared  COVID-19  as  Pandemic  (11  March  2020)  alleging 

alarming levels of spread and inaction. 

Still in its epidemic phase, China, attempting to contain the virus, decreed quarantine in the region, which 

led to the closure of factories, schools and services, which had a negative impact on global production 

chains and global demand. 

In January 2020, a high number of cases arose in northern Italy, in the Lombardy region, which quickly 

spread throughout Europe, with the most affected countries being Spain, Germany, France, Switzerland 

and the United Kingdom. In an attempt to try to contain the epidemic, these countries decreed quarantine, 

as other Asian countries (South Korea, Singapore and Hong Kong). In the USA the situation worsened 

in the beginning of March, with New York and California being the most affected States. 

In  Portugal,  the  11th  most  affected  country  on  the  European  Continent,  was  declared  a  preventive 

National Emergency State in an attempt to contain the epidemic. 

With  this  forced  shutdown  of  the  main  economies  of  the  world,  high  and  widespread  losses  were 

observed in the financial markets, anticipating a scenario of severe deterioration, resulting from this public 

health problem, in the worldwide macroenomic environment. 

Central banks worldwide were the first to react, announcing monetary stimulus packages in an attempt 

to contain liquidity levels: 

-  ECB launched a new € 750 billion debt purchase emergency program; 

-  FED launched a USD 300 billion (more than € 278 billion) aid program to support the flow of 

credit to employers, consumers and businesses, in addition to lowering interest rates to levels 

from 0% to 0.25%; 

-  Bank  of  England  announced  interest  rate  decline  from  0.25%  to  0.1%,  a  historic  low  and  an 

increase in the UKP 645 billion stimulus program (€ 700 billion); 

-  Bank of Japan reinforced its asset purchase policy, which was already € 13.4 billion to provide 

interest-free loans to small and medium-sized companies. 

Governments have also started to take fiscal policy measures: 

-  The EU has made the equivalent of 2% of the region's GDP available in budgetary measures: 

(i) € 37 billion under the Coronavirus Response Investment Initiative;  (ii) € 29 billion from the 

structural funds of; (iii) € 8 billion of investment liquidity; (iv) up to € 40 billion to meet the short-

term  financing  needs  of  SMEs,  through  the  EIB.  In  addition,  the  EU  allows  flexibility  in  the 

application of EU rules on i) state aid measures designed to support companies and workers; 

as  well  as  ii)  public  finances  and  fiscal  policies,  for  example,  in  order  to  take  into  account 

exceptional expenses 

-  The US Senate unanimously approved a stimulus package of USD 2 trillion (about 9% of GDP), 

including very significant amounts of public investment, direct transfers to families (USD 1200 

NOVO BANCO | 2019 ANNUAL REPORT | 65 

 
per  adult  and  USD  500  per  child),  the  payment  of  unemployment  benefit  for  an  additional  4 

months, a USD 500 billion rescue fund for companies in the hardest hit sectors (eg aviation) and 

USD 350 billion in loans to SMEs. 

The  Portuguese  Government  announced  a  package  that  includes  several  lines  of  financing,  totaling  

€ 3 billion with state guarantee, particularly aimed at the sectors of tourism, restaurants, textiles, clothing, 

footwear and the wood sector, as well as the establishment of a  6 months moratorium for companies 

affected in their activity by the impacts of Covid-19 and for national residents customers with acquisition 

of their own and permanent housing mortgage loans. 

Uncertainty,  however,  remains  in  conjunction  with  high  volatility  because  of  a  non-existing  effective 

vaccine / treatment, making it very difficult to predict the final consequences of this public health crisis. 

All these unexpected challenges imply an increasing resilience, capacity to adapt and mobilize support 

to companies and families by NOVO BANCO, which has a main mission to remain as the second line of 

defense of Economics in the face of this context of high uncertainty,  

NOVO BANCO | 2019 ANNUAL REPORT | 66 

 
 
4  CORPORATE GOVERNANCE 

Doing it well done at NOVO BANCO  

4.1  Shareholder structure 

Qualified holdings in NOVO BANCO’s share capital 

NOVO BANCO has share capital of € 5 900 000 000.000 (five billion nine hundred million euro), divided 

into 9,799,999,997 (nine billion, seven hundred ninety-nine million, nine hundred ninety-nine thousand 

and  nine  hundred  ninety-seven)  nominative  and  dematerialized  shares  with  no  nominal  value,  fully 

subscribed and paid up. 

Qualified holdings in NOVO BANCO’s share capital as at 31 December 2019: 

Shareholder 

Number of shares 

% of share capital 

Nani Holdings S.G.P.S., S.A. 

7,349,999,998 

Fundo de Resolução  
(Resolution Fund) 

2,449,999,999 

75% 

25% 

Equity holders with special rights 

There are no shareholders with special rights. 

Restrictions on voting rights 

In view of the commitments assumed by the Portuguese State before the European Commission in the 

context of the approval of the sale of a participation in the share capital of NOVO BANCO under EU rules 

on State aid, the shareholder Resolution Fund should refrain from exercising its non-equity rights, namely 

its voting rights. 

4.2  Management and supervisory corporate bodies 

Composition and functioning of the management and supervisory corporate bodies 
and changes in the Company’s Articles of Association 

Under the terms of the Company's Articles of Association, the corporate and statutory bodies of NOVO 

BANCO are the General Meeting, the General and Supervisory Board, the Executive Board of Directors, 

the  Monitoring  Committee,  the  Statutory  Auditor  and  the  Company  Secretary.  The  members  of  the 

corporate bodies are elected for four-year terms of office and they may be re-elected once or more than 

once. 

NOVO BANCO | 2019 ANNUAL REPORT | 67 

 
 
 
 
 
Also, in terms of the accordance with the Articles of Association, the members of the General Meeting, 

the General and Supervisory Board, and the Monitoring Committee are elected by the General Meeting. 

The General Meeting also has the powers to appoint and replace the Bank's Statutory Auditor, upon a 

proposal of the General and Supervisory Board. The members of the Executive Board of Directors are 

appointed by the General and Supervisory Board. The Company Secretary and Alternate Secretary are 

appointed by the Executive Board of Directors, after consulting with the General and Supervisory Board. 

Amendments to the Articles of Association 

Changes to NOVO BANCO’s Articles of Association are the responsibility of the General Meeting. 

In 2019 there were no changes in NOVO BANCO's articles of association. 

General and Supervisory Board  

The  General  and  Supervisory  Board  is  the  supervisory  body  of  NOVO  BANCO  and  its  members  are 

elected by the General Meeting. 

In  2019  there  were  no  changes  in  the  composition  of  the  General  and  Supervisory  Board,  whose 

members at the date of this report are identified in point 1. Who we are. NOVO BANCO in 2019, The 

governance model.  

At  the  date  of  this  Annual  Report,  five  of  the  nine  members  of  the  General  and  Supervisory  Board, 

including its Chairman, are independent. 

The  General  and  Supervisory  Board  has  the  powers  vested  upon  it  by  law  and  by  the  Articles  of 

Association,  having  as  main  functions  to  regularly  monitor, advise  and  supervise  the  management  of 

NOVO BANCO and of the Group companies, as well as to supervise the Executive Board of Directors 

with regard to compliance with the relevant regulatory requirements of banking activity. Additionally, the 

GSB has specific powers to elect the members of the Executive Board of Directors and responsibilities 

in  granting  previous  consents  for  approval  by  the  Executive  Board  of  Directors  of  certain  matters 

established in the Articles of Association, namely in  what concerns the approval of (i) credit, risk and 

accounting policies, (ii) business plan, budget and activity plan, (iii) change of headquarters, closing or 

changing  of  representation  structure  abroad;  (iv)  capital  expenditure,  debt  or  refinancing,  sales  or 

acquisitions, creation of liens or granting of loans above certain limits and within certain conditions, (v) 

practice or omission of any material act related with the Contingent Capitalization Agreement; and (vi) 

hiring of employees with annual remunerations above certain limits. 

The General and Supervisory Board holds meetings on a monthly basis. The Chairman of the General 

and Supervisory Board and the Chief Executive Officer maintain regular, and at least weekly, dialogue 

and communication between them. 

In its activity, the General and Supervisory Board is directly supported by 5 (five) Committees, namely 

the Financial Affairs (Audit) Committee, the Risk Committee, the Compliance Committee, the Nomination 

Committee and the Remuneration Committee, the latter holding some powers delegated by the General 

and Supervisory Board. 

NOVO BANCO | 2019 ANNUAL REPORT | 68 

 
 
 
These Committees are composed of and chaired by members of the General and Supervisory Board. 

Their meetings may also be attended by members of the Executive Board of Directors responsible for 

the matters that are dealt with by said committees. 

Financial Affairs (Audit) Committee 

The Financial Affairs (Audit) Committee has monitoring and supervision responsibilities concerning the 

financial  performance  of  the  Bank  and  other  financial  entities  included  in  the  prudential  consolidation 

perimeter, the accounting policies and procedures and the follow-up of the external auditor, in particular 

with powers under the Commercial Companies Code.  

This Committee also has delegated powers of the General and Supervisory Board with regard to, among 

other, material changes to accounting policies, the approval of the annual budget, and prior consent for 

the issue of certain instruments of debt.  

In addition, this Committee supports the General and Supervisory Board in overseeing the effectiveness 

of the internal control system, risk management system and internal audit system of the Bank and the 

financial companies within its scope of prudential consolidation. 

At  the  signature  date  of  this  Report  the  members  of  the  Financial  Affairs  (Audit)  Committee  are  the 

following: 

Chairman:   Karl-Gerhard Eick 

Byron Haynes 
Kambiz Nourbakhsh 

Risk Committee 

The Risk Committee advises and supports the General and Supervisory Board in monitoring the Bank's 

actual and future global risk appetite and risk strategy as well as the effectiveness of the internal control 

system and risk management system of the Bank and the financial companies included in its prudential 

consolidation perimeter. 

This Committee also has the powers provided for by law and the delegated powers of the General and 

Supervisory Board with regard to certain credit transactions and changes in risk policies. 

At the signature date of this Report the members of the Risk Committee are the following: 

Chairman:  Byron Haynes 

Karl-Gerhard Eick 
Kambiz Nourbakhsh 
Benjamin Dickgiesser 

Compliance Committee 

The Compliance Committee advises and supports the General and Supervisory Board, among others, in 

monitoring compliance issues pertaining to the Bank, the members of corporate bodies and employees, 

internal  policies  and  processes  related  to  compliance,  policies  on  business  conduct  and  ethics,  and 

compliance and reputational risk. 

NOVO BANCO | 2019 ANNUAL REPORT | 69 

 
 
 
 
 
 
 
 
 
In addition, it also has delegated powers in matters concerning related parties (with the exception of the 

Bank's transactions with shareholders, and its related parties, the matter of which is not delegable and 

is a matter of the GSB). 

The above functions also extend to the following financial subsidiaries: BEST, NOVO BANCO Açores 

and companies of GNB Gestão de Ativos (Asset Management). 

At the signature date of this Report the members of the Compliance Committee are the following: 

Chairman:  

Robert Sherman 
John Herbert 
Mark Coker 

Nomination Committee  

The Nomination Committee supports the General and Supervisory Board in overseeing the Executive 

Board of Directors’ action in the establishment of, and in ensuring compliance with, consistent and well-

integrated nomination policies at the Bank and the following financial subsidiaries: BEST, NOVO BANCO 

Açores and companies of GNB Gestão de Ativos (Asset Management. 

At the signature date of this Report the members of the Nomination Committee are the following: 

Chairman: 

John Herbert 
Robert Sherman 
Donald Quintin 
Mark Coker 

Remuneration Committee  

The  Remuneration  Committee  advises  and  supports  the  General  and  Supervisory  Board  in  the 

establishment of, and in ensuring adherence to, consistent and well-integrated remuneration policies in 

the Bank and the following financial subsidiaries: BEST, NOVO BANCO Açores and companies of GNB 

Gestão de Ativos (Asset Management).  

This  Committee  also  has  delegated  powers  with  regard  to  the  hiring  of  employees  with  annual 

remuneration above €200 000. 

At the signature date of this Report the members of the Remuneration Committee are the following: 

Chairman:  

Byron Haynes 
Karl-Gerhard Eick 
Benjamin Dickgiesser 

The  rules  of  procedure  of  all  the  Committees  of  the  General  and  Supervisory  Board  can  be 

accessed  in  the  Bank's  website,  at:  www.novobanco.pt/homepage  institutional/Governance/ 

Company Documents/ here 

NOVO BANCO | 2019 ANNUAL REPORT | 70 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Executive Board of Directors 

The members of the EBD are appointed by the General and Supervisory Board, which also appoints the 

Chief Executive Officer (CEO). 

The  members  of  the  EBD in  office  at  the  date  of  this  report are identified  in  point  1.  WHO  WE  ARE, 

Governance model. There were no changes in the composition of the Executive Board of Directors in 

2019 other than the member Mark George Bourke as Director, who took office as Chief Financial Officer 

on 4 March 2019. 

Committees of the Executive Board of Directors 

In accordance with its rules of procedure, the Executive Board of Directors may establish committees to 

complement its own management activity, ensuring the monitoring of the Bank's activity in areas that are 

considered relevant. 

RISK COMMITTEE. Responsible for issuing an opinion on, approving, under the powers delegated by 

the Executive Board of Directors, and monitoring NOVO BANCO Group’s policies and risk levels. In this 

context, the Risk Committee is responsible for monitoring the evolution of NBG’s integrated risk profile, 

and  for  analyzing  and  proposing  methodologies,  policies,  procedures  and  instruments  to  deal  with  all 

types of risk, namely credit, market, liquidity and operational.  

Rui Fontes (Chairman) 

FINANCIAL AND CREDIT COMMITTEE. Responsible for deciding the main credit operations in which 

the NOVO BANCO Group participates, in line with the risk policies defined for NOVO BANCO Group.  

José Eduardo Bettencourt (Chairman) 

CAPITAL,  ASSETS  AND  LIABILITIES  COMMITTEE  (CALCO).  Responsible  for  the  definition  of  the 

Balance  Sheet  management  policies  (capital,  pricing  and  interest  rate,  liquidity  and foreign  exchange 

risk) and for monitoring their impact at NOVO BANCO Group level.  

Mark Bourke (Chairman) 

PRODUCT  COMMITTEE.  The  Product  Committee  is  the  global  forum  where,  from  a  compliance 

standpoint, products and services to be developed and/or distributed by NOVO BANCO are approved. 

The Committee must issue an opinion on all products and services within the scope of the signoff process 

of current products. In this context, and among others, it is up to the Committee to make sure that the 

products and services in question comply with the applicable legislation and regulations and were duly 

analyzed and validated by the competent structures of the Bank.  

Luísa Soares da Silva (Chairwoman) 

NON-PERFORMING  ASSETS  (NPA)  COMMITTEE.  Responsible  for  ensuring  the  monitoring  of  the 

Strategic Plan (SP), the development and enhancement of the Operational Plan, and for defining and 

monitoring NBG's divestment strategies.  

Jorge Freire Cardoso (Chairman) 

NOVO BANCO | 2019 ANNUAL REPORT | 71 

 
 
INTERNAL  CONTROL  SYSTEM  COMMITTEE.  The  Committee  monitors  all  issues  related  to  NOVO 

BANCO Group’s Internal Control System, without prejudice to the responsibilities attributed in this regard 

to the Executive Board of Directors and other Committees in place at NOVO BANCO Group, namely the 

Risk Committee, the Operational Risk Committee and the Compliance Committee.  

Rui Fontes (Chairman) 

COMPLIANCE COMMITTEE. Responsible for the monitoring of all relevant Compliance matters, with 

particular  emphasis  on  the  analysis  of  new  legislation  and  regulations  and  of  any  ensuing  actions 

required for the necessary adaptations, matters of conflicts of interest / conduct, products and financial 

intermediation, and money laundering.  

Luísa Soares da Silva (Chairwoman) 

MANAGEMENT  INFORMATION  COMMITTEE.  Committee  of  a  transitional  nature  implemented  to 

guarantee the development and implementation of the Management Information Project, responsible for 

monitoring,  presenting  and  communicating  measures  related  to:  Governance  model,  centralization  of 

Management  Information,  Data  Certification  Process,  Signoff  of  concepts,  and  other  topics  related  to 

Management Information.  

Mark Bourke (Chairman) 

DIGITAL TRANSFORMATION COMMITTEE. Responsible for defining and driving digital transformation 

at NOVO BANCO.  

António Ramalho (Chairman) 

INVESTMENT COMMITTEE. Responsible for agreeing the macroeconomic vision and NOVO BANCO's 

asset allocation positioning, as well as for issuing guidelines and core beliefs to product and commercial 

units.  

Luís Ribeiro (Chairman) 

HUMAN  CAPITAL  COMMITTEE.  Responsible for promoting  NOVO  BANCO’s  Talent  and  Merit  Plant 

and for fostering the engagement of the Bank's employees.  

António Ramalho (Chairman) 

COSTS  AND  INVESTMENTS  COMMITTEE.  Responsible  for  approving  the  execution  of  expenses, 

within  the  limits  of  the  powers  conferred  upon  it.  Its  objectives  include  the  definition  of  an  annual 

expenditure plan and the revision of the acquisitions strategy.  

José Eduardo Bettencourt (Chairman) 

EXTENDED  IMPAIRMENT  COMMITTEE.  Responsible  for  defining  the  amount  of  impairment  to  be 

allocated to each client, when NOVO BANCO has an exposure above €100 million to that client or group 

of clients.  

Rui Fontes (Chairman) 

EXTENDED  MODELS  RISK  COMMITTEE.  Responsible  for  managing  the  models  implemented  at 

NOVO  BANCO,  including  the  approval  and/or  modification  of  existing  models,  and  for  monitoring  the 

NOVO BANCO | 2019 ANNUAL REPORT | 72 

 
Model  Risk,  namely  by  regularly  reporting  on  the  global  vision,  adequacy  assessment,  robustness, 

predictive capability and legal compliance of the models in use at the Bank.  

Rui Fontes (Chairman) 

OPERATIONAL  RISK  COMMITTEE.  Responsible  for  developing  and  monitoring  the  operational  risk 

policies  and  monitoring  the  operational  risk  levels  of  NOVO  BANCO  Group  (excluding  the  insurance 

activity).  This  committee  operates  under  delegation  of  EBD’s  Risk  Committee,  and  reports  to  this 

Committee.  

Rui Fontes (Chairman) 

Monitoring Committee 

The Monitoring Committee is a statutory advisory body ruled by the Articles of Association and deriving 

from  the  Contingent  Capitalization  Agreement  composed  of  three  members  elected  by  the  General 

Meeting, one of whom to act as Chairman. The composition of the Monitoring Committee shall respect 

the  following  criteria:  one  of  its  members  shall  be  independent  from  the  parties  to  the  Contingent 

Capitalization Agreement, and another shall be a registered charter accountant, as the Resolution Fund 

is responsible for appointing two of its members. The Committee has as main responsibilities to discuss 

and  issue  (non-binding)  opinions  on  Relevant  Issues  concerning  the  Contingent  Capitalization 

Agreement upon which it is requested to issue an opinion. The members of the Monitoring Committee 

are  entitled  to  attend  as  observers  and  speak  (but  note  vote)  at  all  meetings  of  the  General  and 

Supervisory Board. 

Supervision 

Supervision is in part the responsibility of the General and Supervisory Board and the Statutory Auditor.  

The Statutory Auditor and Alternate Statutory Auditor are elected and removed by the General Meeting, 

under a proposal of the General and Supervisory Board, and they have the powers and responsibilities 

provided for in the law. 

Powers of the management body 

Powers of the management body, namely regarding resolutions on share capital increases  

The Executive Board of Directors is the corporate body in charge of the management of the Bank. Under 

the law and the Articles of Association, and respecting the powers of the other corporate bodies, it is 

responsible for defining the general policies and strategic objectives of the Bank and of the Group and 

for ensuring the activity not comprised within the functions of other bodies of the Bank, in compliance 

with the rules and standards of good banking practice. 

NOVO BANCO | 2019 ANNUAL REPORT | 73 

 
 
 
 
The EBD has no powers to resolve on capital increases, or on the issuance of securities convertible into 

shares or securities granting subscription rights, such decisions being the exclusive responsibility of the 

General Meeting. In the case of traded securities emission, the GSB issues a previous opinion. 

4.3  Internal control and risk management systems 

Main  details  of  the  internal  control  and  risk  management  systems  implemented  at  the 

company regarding the financial reporting process.  

Risk management system 

In addition to that described in chapter 3.10 Risk Management, which describes the implemented Risk 

Management and Control Model, it should be noted that the Global Risk Department (DRG) assumes 

responsibility for ensuring the effectiveness of the Risk Management and Control Function of the GNB. 

The  organizational  model  for  the  Bank's  risk  management  function  and  the  various  Committees  is 

presented as follows: 

Note: A detailed description of the Committees is available in section 4.2.4 The Executive Board of Directors of this Report. 

The  DRG  is  organized  in  specialized  teams  that  ensure  the  identification,  measurement,  monitoring, 

control and reporting of the Risks to which the Group is exposed. 

DRG's specialized teams ensure: (i) the comparison of the risk profile with the risk appetite approved by 

the GSB; (ii) the promotion of an effective risk culture in which the defined risk appetite is incorporated 

into  management  and  decision  making;  (iii)  the  proposal  for  corrective  measures  in  case  the  defined 

thresholds are reached; and (iv) reviewing the risk appetite and identifying new risks to which the NB 

Group may be exposed. 

I. Strategic Risk Management area. At a functional level, this area is subdivided into two units: 

-  Research  and  Development  (R&D)  whose  functions  are:  (i)  to  develop  and  monitor 

methodologies and models for the identification and quantification of the various types of risk, 

including, in this case, in the case of credit risk, several models of default probabilities (PD), loss 

NOVO BANCO | 2019 ANNUAL REPORT | 74 

 
 
 
 
 
given default (LGD), and credit conversion factors (CCF) used in Grupo NB; (ii) maintenance of 

the risk / value-based decision support tools used in the NB Group; (iii) supporting the business 

areas in the appropriation of risk-adjusted profitability concepts; (iv) participate in the ICAAP, 

planning and stress test exercises, (v) support the securitization processes in the management 

of  the  rating  assignment  process  and  in  the  selection  of  portfolios  in  a  risk  transfer  logic,  vi) 

manage changes and extensions to the IRB method under your responsibility, in accordance 

with the specific regulations on this matter and the approach defined by the NB Group for the 

topic .; and 

-  Risk / Process Policies, which is responsible for: (i) proposing risk policies; (ii) participate in 

the  evaluation  of  the  efficiency  and  effectiveness  of  decision-making  processes  and  in  their 

redesign proposals, quantifying the risk parameters necessary for a cost-benefit analysis and 

(iii)  analysing  and  proposing  limits  for  the  approval  powers  of  various  types  of  risk,  at  the 

operation, customer and portfolio level. 

II. Market Risk Area, whose main duties are: 

-  Monitor,  control  and  report  market  risks  (banking  book  and  trading  book),  including  Balance 

Sheet interest rate risk, liquidity, counterparty and issuing risk of the positions managed by the 

room; 

-  Monitor and control the risk policies and limits established by the Executive Board of Directors, 

Risk Committee and CFC for the risks mentioned above, as well as for money market operations; 

-  Develop,  together  with  the  Treasury  and  Finance  Department  (DTF),  the  internal  liquidity 

adequacy assessment process (ILAAP); 

-  Contribute  to  the  calculation  of  economic  capital  for  market  risks  to  the  DRG  internal  capital 

adequacy assessment (ICAAP) process; 

-  Validate the valuation of level 1, 2 and 3 financial instruments, subject to market risk limits 

- 

Identify new methodologies, procedures and analysis tools for market risks; 

-  Perform and participate in various stress test exercises. 

III. Operational Risk, whose functional responsibilities are related to: 

-  Design,  monitor  and  maintain  the  Operational  Risk  Management  System,  ensuring  the 

uniformity, systematization and recurrence of the activities of identification, monitoring, control 

and mitigation of the main sources of operational risk; 

-  Propose and review the appetite for operational risk for its various categories and carry out their 

monitoring, through key risk indicators (KRIs); 

-  Perform periodic self assessment exercises; 

-  Analyze and classify the totality of incidents and sources of risk detected and reported, by the 

various units, in the Application of Operational Risk (AGIRO); 

- 

Identify  and  monitor  the  implementation  of  the  improvement  actions  identified  through  the 

operational risk management tools; 

-  Propose the definition of Specific Operational Risk Policies and promote their periodic review; 

-  Participate in the various sign-off processes in force at NB (processes, products and services, 

outsourcing).  The  area  coordinates  the  intervention  of  the  DRG  in  the  sign-off  processes  of 

products and services, and outsourcing 

NOVO BANCO | 2019 ANNUAL REPORT | 75 

 
-  Manage and maintain the Group's Inventory of Models. 

IV. Portfolio Credit Risk Planning and Monitoring Area, whose main functions are: 

-  Monitor and report, internally and externally, the credit risk profile; 

-  Ensure  budget  planning  and  control  /  projections  of  credit  risk  /  loss  ratio  and  impairment 

indicators; 

-  Report / validate regulatory reports on credit risk / loss ratio and impairment indicators; 

-  Develop and manage the credit risk impairment calculation model. 

V. The Risk-weighted Asset Calculation and Control area has the following main responsibilities: 

-  Ensure  the  determination  of  the  NOVO  BANCO  Group's  solvency,  in  accordance  with  the 

corresponding regulations, with a view to meeting the minimum solvency levels regulated by the 

regulations and the level of risk appetite defined by CAE; 

-  Contribute to an efficient, profitable and sustained capital management, as far as risk-weighted 

assets (RWAs) are concerned, in NOVO BANCO Group; 

-  Calculate and report internally the assets weighted by your risk and the capital ratios, as well as 

their evolution (solvency and leverage) at the GNB level, in accordance with the rules in force; 

-  Project the evolution of risk-weighted assets, participating in projections of future capital ratios 

for the purposes of fiscal years, medium-term plans or others, as well as internal or regulated 

fiscal years involving capital requirements, namely ICAAP and "Stress Tests"; 

-  Coordinate the  reporting of  prudential information, related to capital ratios, to the supervisory 

entity in the COREP format. 

Internal control system 

Definition and Objectives 

Internal Control is integral to the running of the organization, combining guidelines, functions, structures 

and  processes  established  and  communicated  by  the  Board  to  ensure  efficient  management  in  the 

pursuit of the objectives established, in line with the defined risk appetite. 

An efficient and effective internal control system is key for the organization to achieve: 

-  Strategic and Operational Performance Objectives - the Bank's viability and sustainability in the 

long term; 

- 

Information and Reporting Objectives - the existence of financial and management information 

that is complete, pertinent, reliable and timely to support decision-making and control processes 

at both internal and external level;  

-  Compliance Objectives - compliance with the applicable legal and regulatory provisions, internal 

rules and the code of conduct. 

The Executive Board of Directors is the body with ultimate and global responsibility for the institution and 

that which defines, supervises and is responsible for the implementation of an adequate Internal Control 

System,  with  a  clear  organizational  structure  and  independent  and  efficient  functions  in  terms  of  risk 

management, compliance and audit. 

NOVO BANCO | 2019 ANNUAL REPORT | 76 

 
 
In  turn,  it  is  incumbent  upon  the  General  and  Supervisory  Board,  among  other  duties  detailed  in  the 

Bank’s Articles of Association, to ensure that the Executive Board of Directors establishes and maintains 

adequate, independent and effective internal control, in compliance with the law, regulations and internal 

policies. 

Internal  Control  concerns  all  the  Institution's  bodies  and  employees,  who  perform  their  duties  in 

accordance with internal policies and standards of ethics, integrity and professionalism. Each employee 

has a role to play as well as duties and responsibilities, which contribute to ensure the efficiency and 

effectiveness of Internal Control. 

NOVO  BANCO  Group's  Internal  Control  System  is  consistently  implemented  across  all  the  financial 

entities of the Group where management control exists, without prejudice to additional requirements of 

host territories and of the specificities of the functions involved in the System. 

General Principles 

In order to effectively achieve the defined objectives, NOVO BANCO Group's Internal Control System is 

based on the following principles: 

-  Adequate control environment  reflecting the importance of internal control and establishing 

the discipline and structure of the remaining elements of the internal control system; 

-  Solid risk management system, designed to identify, assess, monitor and control all risks that 

may influence the strategy and objectives of NOVO BANCO Group, ensuring that the strategy 

and objectives are pursued and that the necessary steps are taken to respond adequately to 

undesired deviations; 

-  Efficient information and communication system that guarantees the collection, treatment 

and exchange of relevant, comprehensive and consistent information, in a timely manner and in 

a way that allows effective and timely management and control of the activity and the inherent 

risks; 

-  Effective monitoring process, implemented to ensure the adequacy and effectiveness of the 

Internal Control System over time, ensuring in particular the timely identification of potential or 

actual deficiencies and ensuring that corrective actions are triggered, and of opportunities for 

improvement allowing to strengthen the Internal Control System. 

Under NOVO BANCO Group’s Internal Control System, policies, processes, procedures, systems and 

controls are formalized in internal standards, process catalogues, internal control manuals, presentations 

supporting the main committees involved in the  management of risk, information and communication, 

control function reports, and in the internal control report itself. 

In addition, for the design and assessment of its Internal Control System, NOVO BANCO Group adopted 

COSO's Internal Control – Integrated Framework international methodologies and COBIT's Framework 

for IT Governance and Control. 

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3 Lines of Defense Model 

The  Executive  Board  of  Directors  is  responsible  for  maintaining  an  adequate  and  effective  Internal 

Control  System,  which  is  based  on  the  Three  Defense  Lines  model.  To  this  extent,  the  allocation  of 

portfolios is aligned to this model. 

The 3 lines of defense model defines different intervention and responsibility levels in the management 

of risks and execution of controls, viewing the adequacy and overall effectiveness of the organization's 

Internal Control System. 

1st LINE OF DEFENSE 

The 1st line of defense is held by the organizational units that daily assume and manage the risk of their 

activities,  of  the  IT processes  and  systems  they  sponsor,  and  of  the  outsourced  activities  under  their 

responsibility, within pre-established limits set by the Executive Board of Directors. 

These  units  are  responsible  for  the  continuous  identification,  assessment  and  control  of  risks  in  the 

activities under their responsibility. It is up to them to defend the institution from taking risks that are not 

duly mitigated. Maintaining effective internal controls and conducting established control procedures is 

also their responsibility. 

2nd LINE OF DEFENSE 

The  2nd  line  of  defense  defines  risk  management  and  control  policies,  methodologies  and  tools, 

exercising functional supervision and monitoring of the effectiveness of the 1st Line, controls legal and 

regulatory compliance, and reports to the Bank's management and supervisory bodies as well as to the 

competent external authorities, when applicable. 

The  mission  of  the  2nd  line  of  defense  is  to  maintain  the  Bank  within  its  risk  limits  by  controlling, 

measuring and monitoring risks and reporting any deviations relative to the risk policies in force. This line 

of defense comprises the "Risk Management" and "Compliance" Control Functions, for which the Global 

Risk and the Rating Departments, and the Compliance Department are respectively responsible, being 

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complemented by activities carried out by other departments of the Bank (e.g. Accounting, Consolidation 

and Taxation Department, Internal Control and Data Protection Department). 

3rd LINE OF DEFENSE 

The 3rd line of defense is held by the Internal Audit Department, whose mission is to ensure the adequacy 

and  effectiveness  of  the  Internal  Control  System  through  its  independent,  objective  and  risk-based 

assessment  of  the  governance  system,  risk  management  system,  and  the  system  for  monitoring 

compliance  with  legal  obligations  and  other  duties,  regularly  reporting  to  the  management  and 

supervisory bodies any situations liable of indicating a deterioration trend in the internal control system, 

and following up on the recommendations issued for their correction. 

To ensure its necessary independence, the internal audit function: 

-  Reports functionally to the Financial Affairs (Audit) Committee of the General and Supervisory 

Board, and administratively (i.e., daily operations) to the Chief Executive Officer. 

-  Performs its activity in accordance with a pre-established plan and a risk-based approach. This 

plan is approved by the General and Supervisory Board; 

-  May  not  have  any  kind  of  responsibility  or  authority  over  the  design,  implementation  and 

execution of the control procedures which it audits. 

The Executive Board of Directors may request information and opinions from the internal audit function, 

namely in matters of risk, internal control and compliance. 

Main intervenient in the Internal Control System 

CONTROL FUNCTIONS 

Compliance Function 

The Compliance function is an independent function whose mission is to promote compliance with the 

legal,  regulatory,  operational,  ethical  and  conduct  obligations  and  duties  applicable  at  any  time  to 

financial institutions as well as to their corporate bodies, managers and employees within the framework 

of institutional control and supervision defined by the competent regulatory bodies and the legislation to 

which they are subject. 

This  function  is  exercised  by  the  Compliance  Department,  an  autonomous  unit  that  currently  reports 

directly  to  the  Executive  Board  of  Directors,  through  the  Board  member  responsible  for  this  area.  In 

addition, it maintains a permanent communication line with the General and Supervisory Board, namely 

through  articulation  with  the  Compliance  Committee  of  this  body,  viewing  the  adequate  disclosure  of 

information and the discussion of relevant issues in the activity of the Compliance Function.  

As the body in charge of one of the control functions, the Compliance Department cooperates with the 

other  control  functions  (Risk  Management,  Internal  Audit)  and  with  the  Internal  Control  and  Data 

Protection Department in the implementation of an effective risk management system, for which, among 

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others, it holds monthly meetings, takes part in Committee meetings, and submits its annual activity plans 

to the Internal Audit Function, viewing the overall alignment of the interests of these functions. 

Risk Function 

As  described  in  chapter  3.10.3  of  this  Report  (Risk  Management  Function),  the  Risk  Management 

function  is  independent  of  the  Bank's  business  areas,  with  its  main  mission:  (i)  management  of  risks 

considered  relevant  and  material,  and  that  can  have  an  impact  on  the  achievement  of  the  defined 

objectives; as well as (ii) correct assessment of risks considered emerging, whose impact may be verified 

in a broader time horizon. 

The Risk Management Function is operationally centralized in the DRG, being responsible for the Risk 

Management Function, responsible for the DRG. 

Additional and detailed information on the risk function can be found in point 3.10. (Risk Management), 

as well as point 4.3.1. (Risk management system) of this report. 

Internal Audit Function 

It falls on the Internal Audit Function to assess the adequacy and effectiveness of the various components 

of the Internal Control System, and of the Internal Control System as a whole, in the companies of the 

NOVO BANCO Group included in its scope of action.  

In  particular  the  Internal  Audit  Function  is  responsible  for  the  assessment  of  the  adequacy  and 

effectiveness of the governance systems, the risk management systems and the systems that monitor 

compliance with legal obligations and other duties, regularly reporting to the Executive Board of Directors 

and the General and Supervisory Board and respective committees any situations liable of indicating a 

deterioration trend in the Internal Control System, and following up on the recommendations issued for 

their correction. 

The  Internal  Audit  Function at  the  Bank  is  performed  by  the  Internal  Audit  Department,  which  assists 

operational management in the exercise of control, and acts upon the following general principles: 

- 

Internal  audit  acts  as  an  auxiliary  body  to  the  Executive  Board of  Directors  and  General  and 

Supervisory Board concerning the independent verification of the adequacy of and compliance 

with the internally defined policies and procedures; 

-  The  activity  of  the  Internal  Audit  Department  encompasses  all  the  organizational  units, 

structures, processes, IT or functional routines, operations and procedures within the group of 

companies under its scope of responsibility; 

-  The  internal  auditors,  in  the  performance  of  their  functions,  have  unlimited  access  to  all 

documentation and information, in whatever support, used or produced by the audited structures 

or  processes,  and  when  they  so  request,  should  receive  collaboration  viewing  the  optimized 

execution of the audit works. 

The  annual  planning  of  the  Internal  Audit  Department’s  activity  principally  aims  to  ensure  adequate 

coverage of the activities developed by the various structures under its scope of action, in accordance 

NOVO BANCO | 2019 ANNUAL REPORT | 80 

 
 
 
with their relevance with regard to risks of a financial nature (credit risk, market risk, liquidity risk, etc.) 

and  risks  of  a  non-financial  nature  (operational  risks:  operations  risk,  information  systems  risk, 

compliance/legal risk and reputational risk), in accordance with the governance principles adopted by the 

Bank as the 3rd line of defense.  

The final decision on the activities to be audited must strike a balance between, on the one hand the 

prioritization of the risks assessed in accordance with criteria aimed at ensuring adequate and reasonable 

annual coverage of the audit universe, and on the other, the application of criteria to ensure the efficient 

use of the available resources. 

The planning of the Internal Audit Function's activities is thus based on a risk assessment process that 

is  performed/revised  at  least  annually,  permitting  the  continuous  and  timely  assessment  of  the  more 

relevant risks inherent to the organization's activities.  

This  assessment  of  risk  encompasses  a  variety  of  issues,  namely  regulatory  recommendations  and 

requirements, financial information, risk management information, operational risk losses, criticality for 

business  continuity,  date  of  last  audit  and  respective  assessment,  among  others.  Finally,  the  annual 

planning process requires the involvement of the members of the management and supervisory bodies 

(the main stakeholders) in the identification of the audit priorities. 

A Strategic Audit Plan (Multi-annual Plan) has been defined that establishes target audit cycles for each 

component (object) of the audit universe, according to risk criteria. The Plan foresees the coverage of 

the audit universe within a 4-year cycle for the higher risk and priority objects, this being the target period 

for full coverage of the various components of the Internal Control System and of the Internal Control 

System as a whole, of the entities of NOVO BANCO Group included in the scope of action of the Internal 

Audit Department. 

The Strategic Plan is revised on an annual basis to incorporate the evolution of the Group's activity and 

risks. 

CONTROL FUNCTIONS INDEPENDENCE 

The independence of the control functions is ensured through implementation of the following: 

- 

Internal authority: the functions are established at an appropriate hierarchical level and report 

hierarchically  to  the  Executive  Board  of  Directors  and  functionally  to  the  General  and 

Supervisory Board and respective committees, regularly participating in the respective meetings; 

-  Head of function: the person responsible for the control function does not carry out activities in 

business or support areas that are subject to control; 

-  Human Resources: the employees allocated to these functions only perform control functions 

and  are  independent  of  the  negotiation  and  support  units  that  they  supervise  and  control. 

However,  they  are  not  isolated  from  them,  and  are  familiar  with  their  activity.  The  control 

functions have an adequate number of qualified employees (at the level of both the Bank and its 

branches and subsidiaries); 

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-  Remuneration:  the  remuneration  of  control  function  employees  is  not  associated  with  the 

results of the activities which they supervise and control, nor does it compromise, in any other 

way, their objectivity; 

-  Technical resources and organization: the functions have adequate technical resources at 

their disposal and are organizationally independent from each other; 

-  Scope: the Bank's control functions carry out supervision activities over the control functions of 

its branches and subsidiaries. 

Internal Control and Data Protection Department 

The mission of the Internal Control and Data Protection Department (ICDPD) is to assist the Executive 

Board of Directors in the maintenance of an adequate and effective Internal Control System, and to drive 

the implementation of the General Data Protection Regulation (GDPR) requirements in the operational 

model of the various entities of NOVO BANCO Group and monitor compliance therewith at all times. 

Taking into account the size of NOVO BANCO Group and the specific characteristics of the activity of 

each department, the dynamics of the Internal Control and Data Protection Department increases the 

robustness and specialization of assessment of internal control matters, improves coordination among 

the  Internal  Control  System's  various  lines  of  defense,  promotes  a  culture of control,  and  permits  the 

assessment of the control environment and control coverage of the critical processes. 

On the other hand, it also affords the Executive Board of Directors a more integrated and consistent view 

of the Internal Control System, as well as more effective support in the preparation of the Internal Control 

Reports  required  under  Banco  de  Portugal's  Notice  no.  5/2008  and  Regulation  no.  2/2007  of  the 

Portuguese  Securities  Market  Commission  (CMVM),  while  ensuring  coordination  with  the  statutory 

auditors with regard to the adequacy and effectiveness of the Internal Control System. 

External intervenients in the defense of the Internal Control System (4th line of defense) 

The  Statutory  Auditor,  which  acts  as  an  additional  line  of  defense,  bearing  in  mind  its  functions, 

essentially of an accounts supervision nature, including within the scope of the internal control report; 

and the Supervision Authorities (European Central Bank and Banco de Portugal), which act as the 

last line of defense, monitoring and promoting compliance with prudential rules at financial level and at 

the  level  of  people,  incentives  schemes,  governance  structures,  systems  and  processes.  The 

intervention  of  the  supervision  authorities  does  not  exempt  the  institution  from  its  responsibility  of 

ensuring sound and prudent management and compliance with the prudential rules. 

This line of defense external to the Bank promotes a strong risk culture as well as a more efficient risk 

management within the parameters institutionally defined for the purpose. In this context, these entities 

contribute  in  the  following  manner:  (I)  They  provide  guidelines/recommendations  and  supervise  the 

governance of the Bank, namely through detailed assessments and regular interaction with the Executive 

Board of  Directors  and  top management;  (ii)  They  request  improvements  and  remediation  measures, 

when and if necessary. 

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4.4  NOVO BANCO Main Policies 

For NOVO BANCO Group the framework of values, principles and rules that guide its actions, and the 

standards that govern the manner in which it conducts its business and runs its activity, are fundamental. 

This  framework  relies  upon  NOVO  BANCO  Group's  Code  of  Conduct,  Conflicts  of  Interest  Policy, 

Related-Party  Transactions  Policy,  Whistleblowing  Policy,  Anti-Bribery  and  Anti-Corruption  Policy, 

Policies on the Prevention of Money Laundering and Terrorist Financing, Investor Protection and Market 

Transparency Policies and Remuneration Policies for the Management and Supervisory Bodies, and for 

the Employees. 

The commitment assumed by NOVO BANCO Group focuses on the prevention, detection, reporting and 

management of situations involving risks of conduct or irregular conducts, based on principles of integrity, 

honesty, diligence, competence, transparency and fairness. 

Code of Conduct 

NOVO BANCO Group’s Code of Conduct, which entered into force in 2015, applies to the members of 

the  General  and  Supervisory  Board  and  Executive  Board  of  Directors,  to  the  employees  of  NOVO 

BANCO and NOVO BANCO Group companies, and also to all third parties which subscribed to this policy 

at the request of NOVO BANCO. The Code of Conduct promotes a set of rules and good practices to be 

followed by the employees in their relationship with the clients and with the Bank itself and aims to ensure 

that  everyone  knows  the  ethical  and  professional  principles  and  standards  that  should  guide  their 

performance and is aware of the need and importance to follow them so as to ensure that the interests 

of shareholders, employees and clients are at all times respected. 

NOVO BANCO Group’s Code of Conduct aims to: 

-  Disclose  the  principles  by  which  the  NOVO  BANCO  Group  companies  should  steer  their 

activities; 

-  Promote an ethical conduct amongst all employees, aligned with NOVO BANCO Group's values; 

-  Promote respect for and compliance with all applicable laws and regulations; 

-  Create a transparent system of relations between employees and outsiders. 

The  Code  of  Conduct  is  available  at  NOVO  BANCO's  website,  in  Portuguese  and  English,  at  NOVO 

BANCO > Governance > Compliance > here 

Monitoring the Code of Conduct and clarifying employees’ doubts about its content and application is the 

responsibility of the Compliance Department. 

Policy on Conflicts of Interest 

The Conflicts of Interest Policy establishes rules for the identification, management and monitoring of 

potential  conflicts  of  interest  in  the  various  activities  of NOVO  BANCO  and  NOVO  BANCO  Group,  in 

compliance with applicable legal and regulatory provisions, as well as the recommendations of Banco de 

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Portugal  and  the  European  Central  Bank.  The  Code  applies  to  all  Group  employees,  including  the 

members of the General and Supervisory Board and Executive Board of Directors. 

The  policy  aims  to  strengthen  the  governance  model  of  the  NOVO  BANCO  Group  by  pursuing  the 

following objectives: 

-  Define  the  set  of  rules  and  mechanisms  to  prevent,  identify  and  manage  potential  or  actual 

situations of conflict of interests; 

-  Ensure compliance with the legal and regulatory rules on the prevention and management of 

conflicts of interest that apply to NOVO BANCO and its employees; 

-  Reinforce the employees’ knowledge of and awareness to conflicts of interest issues. 

The  Conflicts  of  Interest Policy  is  available  at  NOVO  BANCO's  website,  in  Portuguese and English,  at 

NOVO BANCO > Governance > Compliance > here 

In the course of 2019, NOVO BANCO pursued its regular activity or revision and updating of internal 

regulations on various matters of conflicts of interest, such as the existence of family members in the 

hierarchical chain, employees’ purchase of real estate from NOVO BANCO, or activities outside NOVO 

BANCO. During the year the Compliance Department issued a total of 339 opinions on a variety of issues, 

as shown in the chart below:  

In 2019, due to non-compliance of internal regulations and negligence in the performance of their duties, 

sanctions were applied to 27 employees, namely: 2 dismissals without any indemnity or compensation; 

9 days of suspension sanctions without pay and with loss of seniority; 7 holiday days lost and 9 registered 

reprimands. 

Policy on Related Party Transactions  

NOVO BANCO’s Policy on Related Party Transactions sets down rules aimed at identifying transactions 

concluded  between  NOVO  BANCO  and  Related  Parties  and  at  ensuring  that  the  Bank  complies  with 

several provisions and regulations, namely the European Banking Authority (EBA) Guidelines on Internal 

NOVO BANCO | 2019 ANNUAL REPORT | 84 

 
 
 
Governance  (EBA/GL/2017/11),  Articles  85  and  109  of  the  General  Law  on  Credit  Institutions  and 

Financial Companies and the International Accounting Standards (IAS 24). 

In addition, the Bank has implemented internal standards that operationalize its Policy on Related Party 

Transactions, including through information system alarms triggered when related parties are identified, 

and rules on the formalization of transactions and respective approval circuits. All proposed transactions 

with related parties must be submitted to the Compliance Department, which checks their conformity with 

the applicable internal rules and legal and regulatory provisions, for subsequent approval by the General 

and Supervisory Board, and resolution by the Executive Board of Directors.  

As is the case with the Code of Conduct and Conflicts of Interest Policy, the  Policy on Related Party 

Transactions is also available at NOVO BANCO's website, in Portuguese and English, at NOVO BANCO 

> Governance > Compliance > here  

During 2019, transactions carried out with related parties (credit transactions, service provision, and other 

contracts)  included  credit  transactions,  including  extensions  and  renewal  of  limits,  in  the  amount  of 

€1,739 million, broken down as follows: 

Article  85  of  the  General  Law  on  Credit  Institutions  and  Financial  Companies  sets  forth  that  credit 

institutions shall not grant credit, in any form or type, including the provision of guarantees, to members 

of  their  management  or  supervisory  bodies,  nor  to  companies  or  other  collective  bodies  directly  or 

indirectly controlled by them. However, the granting of credit to companies and other collective bodies 

not included in paragraph 1, of which they are managers or in which they have a qualifying holding is 

allowed under paragraph 8 of the same article 85. In this Context, the Compliance Department issued 

eight favorable opinions on credit transactions allowed under said paragraph 8 of Article 85, which were 

subsequently  approved  by  the  Compliance  Committee  of  the  General  and  Supervisory  Board  and 

approved by the Executive Board of Directors.  

In addition, under Article 109 of the General Law on Credit Institutions and Financial Companies, credit 

granting to qualifying shareholders, or entities directly or indirectly controlled or in a group relationship 

with them is allowed, subject to certain limits. During 2019 NOVO BANCO did not conclude any credit 

transactions with qualifying shareholders, under said legal rule. 

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Whistleblowing Policy 

NOVO  BANCO  remains  strongly  committed  to  the  growing  internalization  of  a  culture  of  compliance, 

namely regarding the reporting of undue or irregular behaviors or behaviors that go against the law, the 

regulations and the Bank's internal policies.  

The Whistleblowing Policy regulates the reporting of irregularities by the Bank's employees, as well as 

by  service  providers  or  any  third  parties,  and  its  objectives  are  to  preserve  the  Bank's  reputation, 

effectively protect its assets and those of its clients, and prevent or detect in advance any irregularities 

that may be committed. 

The following are considered as irregularities: violations within NOVO BANCO in the fields of accounting, 

internal  accounting  controls,  auditing,  the  fight  against  corruption  and  banking  and  financial  crime  in 

accordance  with  Resolution  No.  765/2009  of  the  National  Data  Protection  Commission,  and  those 

relating to possible breaches of Law No. 83/2017, the regulations which implement it and the internally 

defined policies, procedures and controls on the prevention of money laundering and terrorist financing. 

Irregularities are reported in writing and presented through the following channels, at the choice of the 

person who is reporting:  

-  Addressed to the Compliance Committee of the General and Supervisory Board (Avenida da 

Liberdade, 195, 14 floor, 1250-142 Lisbon);  

-  Through the Form available on the Bank’s intranet NBWeb; or  

-  By e-mail to the address: irregularidades@novobanco.pt. 

All communications must be made in good faith, indicating the respective grounds. The deliberate and 

unfounded  use  of  the  channels  made  available  under  the  Whistleblowing  Policy  may  constitute  a 

disciplinary, civil, criminal or other infraction. Under the terms of the Whistleblowing Policy, anonymous 

communications are admitted. 

The  General  and  Supervisory  Board  is  responsible  for  managing  the  irregularities  communication 

system, ensuring the confidentiality of communications. 

NOVO  BANCO  guarantees  the  protection  of  the  personal  data  of  the  person  who  makes  the 

communication  and  of  the  suspect  of  violation,  collected  through  the  communication  means  made 

available. 

The text of the Whistleblowing Policy is available at NOVO BANCO's website, in Portuguese and English, 

at NOVO BANCO > Governance > Compliance > here  

Anti-Bribery and Anti-Corruption Policy 

Corruption and bribery represent one of the key challenges in modern society and fighting them requires 

a joint effort by all sectors of society, including banking, which plays an important role in promoting a 

culture  of  public  integrity.  The  fight  against  practices  of  corruption  and  bribery  becomes  everyone’s 

responsibility,  requiring  the development  of  a  new  set  of  preventive  duties  and  methodologies  across 

organizations and public and private entities. In this context, in 2019 the Compliance Committee of the 

General and Supervisory Board and the Executive Board of Directors approved an Anti-Bribery and Anti-

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Corruption  Policy  intended  to  prevent  and  mitigate  the  risk  of  corruption  and  bribery  and  of  practices 

related thereto, reaffirming the Bank's commitment in building a more upright society. 

The  text  of  the  Anti-Bribery  and  Anti-Corruption  Policy  is  available  at  NOVO  BANCO's  website,  in 

Portuguese and English, at NOVO BANCO > Governance > Compliance > here 

Policy on the Prevention of Money Laundering and Terrorist Financing 

A bank's ability to detect and prevent activities capable of constituting money laundering is directly linked 

to its knowledge of certain key elements relating to their counterparties and respective transactions. 

The NOVO BANCO Group, through its Compliance Department, sets up the conditions that enable the 

Bank to detect and prevent, through adequate policies and procedures, the possibility of the Bank being 

used  as  a  vehicle  for  money  laundering  or  terrorist  financing  activities,  which  is  a  risk  inherent  to  its 

presence and activity in the national and international financial markets. 

The Novo Banco Group takes increasingly great care in the identification of weaknesses and areas of 

greater exposure to ensure it has in place adequate methods to control and mitigate the risks of money 

laundering  and  terrorist  financing  inherent  to  its  activity.  The  ability  to  detect  and,  if possible,  prevent 

activities capable of constituting such crimes is directly linked to the Bank's knowledge about its clients, 

their counterparties and the transactions they engage in, particularly at the following moments:  

-  Opening of contract or change of a party to an existing contract, through what is known as KYC 

(Know Your Customer) - i.e., the identity of contract parties, representatives and beneficiaries 

must be effectively established;  

-  Monitoring contracts' transactions - KYT (Know Your Transactions), spotting unusual situations, 

either beforehand or by contacting the client after the situation was detected. 

To  that  end,  NOVO  BANCO  Group,  using  software  tools  with  internationally  recognized  results  to 

complement the experience of its human capital, has created and developed assessment models that 

will ensure that greater scrutiny is applied where this proves more necessary. 

NOVO  BANCO  Group,  complying  with  its  regulatory  obligations,  develops  training  exercises  in 

preventing  money  laundering  and  terrorist  financing  for  all  its  employees  (commercial  and  central 

structures,  including  senior  management).  Training  can  be  remote  or  face-to-face,  the  latter  mainly 

directed to new employees, and the objective is to equip them with skills that enable them to collaborate 

with the control functions in mitigating the risks inherent to the execution of their functions. In 2018, Novo 

Banco  reinforced  training  on  money  laundering  and  terrorism  financing  prevention,  having  provided  8 

891 hours of online training (including 1 259 hours for senior management) and 807  hours of face-to-

face training (of which 314 hours for senior management), making a total of 9 698 hours. 

Training is seen as a key tool for a correct flagging by the employees of potential situations of money 

laundering and terrorist financing. On the other hand, it is also useful for compliance with the legal and 

regulatory duties to which the Bank is subject. 

In 2019 the NOVO BANCO Group examined 4 189 new contracts, of which 52 were rejected. In addition,1 

411 other contracts were analyzed, upon which their ownership was changed. It also analyzed 13 482 

NOVO BANCO | 2019 ANNUAL REPORT | 87 

 
 
transactions under existing contracts, of which 1 078 were reported to the competent authorities. The 

prevention  of  money  laundering  and  terrorist  financing  is  one  of  the  foundations  of  confidence  in  the 

financial system and as such will continue to deserve permanent attention by the NOVO BANCO Group. 

The Policies on the Management of Money Laundering and Terrorist Financing Risks are available for 

consultation in NOVO BANCO's website, in Portuguese and English, at NOVO BANCO > Governance > 

Compliance > here 

Policies on Investor Protection and Market Transparency 

The  Directive  on  Markets  in  Financial  Instruments,  no.  2014/65/EU,  of  15  May  2014  (“MiFID  II),  and 

related regulations, which entered into force in January 2018, aim to reinforce investor protection and 

increase the transparency and quality of the financial market operation and services provided, and cover 

all persons and entities operating in the markets in financial instruments. 

This regulation determines the reinforcement of the duties of financial intermediaries, as well as changes 

in  the  marketing  regulations  of financial instruments.  In  accordance  with  the  revised  legal framework, 

NOVO  BANCO  has  revised  and  approved  its  new  standards  and  Policies,  which  it  discloses  in  a 

dedicated  area  of  its  website  www.novobanco.pt  >  Produtos  >  Poupança  e  Investimento  > 

Informação  ao  Investidor  (here).  The  most  salient  aspects  of  these  standards  and  policies  are 

summarised below: 

Recording  and  register  of  communications.  NOVO  BANCO  is  obliged  to  keep  recordings  and 

registers  of  all  communications  with  Customers  and  potential  Customers,  with  regard  to  all  services, 

activities and operations carried out. 

Customer  classification.  NOVO  BANCO  classifies  its  customers  for  the  purpose  of  transactions  in 

financial  instruments  into  one  of  three  categories:  non-professional,  professional  and  eligible 

counterparty. These classifications have implications on the level of protection allocated to the investor. 

The lower the knowledge and experience of the customer about markets and financial instruments the 

greater the level of protection. 

Assessment of adequacy.  In order to ensure that the financial instruments or investment services it 

provides  suit  its  Customers’  investment  profile,  NOVO  BANCO  will  request  Customers  and  potential 

Customers to complete individual profile questionnaires, in order to get to know in a more complete and 

NOVO BANCO | 2019 ANNUAL REPORT | 88 

 
 
 
detailed manner, inter alia, their experience and knowledge of investment, their financial situation, their 

investment objectives (including capacity to withstand losses) and their risk tolerance, and thus assess 

whether a particular investment product or service is appropriate. 

Order Execution Policy. The Order Execution Policy of NOVO BANCO, S.A. describes the rules and 

procedures, strategies and other practices to be applied to the execution of customer orders and/or their 

transmission to other entities authorized to execute orders, viewing compliance with the applicable laws 

and  regulations,  as  arising from  the  Markets  in  Financial  Instruments  Directive  II  (MiFID  II) and  other 

legal or regulatory rules and legislation that complement it. 

Internal  Regulation  and  Conflict  of  Interest  Prevention  and  Management  Policy  for  Financial 

Intermediation Activities. The Internal Regulation for Financial Intermediation activities organizes in a 

single  document  the  rules  related  to  financial  intermediation  activities  carried  out  by  the  Bank.  In 

particular,  it  defines  measures  aimed  at  identifying,  mitigating,  managing  and  registering  conflicts  of 

interest  in  relation  to  all  relevant  Financial  Intermediation  Activities  (Policy  for  Prevention  and 

Management  of  Conflicts  of  Interest  within  the  scope  of  Financial  Intermediation  Activities)  and  at 

ensuring  that  the  interests  of  the  Clients  take  precedence  over  the  Bank's  own  interests  or  related 

interests, and that Clients are guaranteed transparent and equitable treatment, in compliance with the 

Regulation (EU) on Market Abuse. 

Safeguard of Customer Assets. The Securities Code sets forth that in all acts performed, as well as in 

accounting and operations records, the financial intermediary should adopt procedures and implement 

measures permitting to maintain a clear distinction between its assets and the assets of each of its clients 

to ensure that the opening of proceedings for the insolvency, recovery of the company or reorganization 

of the financial intermediary does not have effects on actions carried out by the financial intermediary on 

behalf of its clients. The financial intermediary may not utilize, for its own or a third party’s benefit, the 

clients’  financial  instruments  or  exercise  the  rights  inherent  thereto,  unless  the  holders  have  agreed 

thereto. NOVO BANCO has procedures that safeguard these rules.  

Offer  screening  process  /  Product  Committee.  NOVO  BANCO  has  established  procedures  that 

govern  the  design,  approval,  distribution  and  monitoring  of  the  products  and  services  offered.  These 

procedures provide for the screening of new offers, and the monitoring of the existing offer. This ensures 

that  any  innovation  in  own  and  third-party  products  and  services,  the  distribution  channels  or  target 

markets, including any significant changes therein, is subject to the approval of the Executive Board of 

Directors, in the Product Committee, which shall support its decision on a previous transversal validation 

by the relevant departments that considers, among others, legal, operational, IT, information security, 

financial,  accounting,  data  protection  and  tax  aspects,  as  well  as  on  an  assessment  by  the  Risk  and 

Compliance functions. 

Remuneration Policies for the Management and Supervisory Bodies and Identified 
Employees and Declaration on the Remuneration Policies 

Under the terms and for the purposes of Law no. 28/2009 of 19 of June, and Banco de Portugal Notice 

no. 10/2011, and for compliance with the disclosure duties related to the remuneration policies provided 

NOVO BANCO | 2019 ANNUAL REPORT | 89 

 
 
for therein, the Remuneration Committee submits for approval at the General Meeting of Shareholders 

of  NOVO  BANCO  the  following  declaration  on  the  remuneration  policy  of  the  members  of  the  Bank's 

management and supervisory bodies. 

In  2019,  NOVO  BANCO  made  slight  changes  to  the  Remuneration  Policies  of  the  Management  and 

Supervisory  Bodies  and  of  the  Employees  resulting  essentially  of:  (i)  updating  the  current  regulatory 

context;  (ii) forecasting  the existence  of Sign-on  bonuses  or Signature Awards;  (iii) clarification  of  the 

application of the remuneration limits established by DG COMP; (iv) clarification of the rules for selecting 

the identified employees; (v) rules in case of the employment contract termination.  

These Policies have been prepared in accordance with the legislation in force on this date, in particular 

with  the  RGICSF  and  the  EBA  Guideline  no.  2015/22  on  sound  remuneration  policies  and  related 

legislation  and  reflect  the  Bank's  objectives,  strategy,  structure  and  culture,  steered  by  principles  of 

meritocracy and transparency. Their implementation aims to foster adequate professional practices and 

conducts, namely in the sale of products and services, as well as in the prevention of conflicts of interest 

with clients. 

The  Remuneration  Committee  believes  that  the  Remuneration  Policies  and  recent  changes  thereto, 

namely regarding the allocation of the variable component and respective conditions, are appropriate to 

the  current  situation  of  NOVO  BANCO,  are  in  line  with  the  objectives  of  the  Restructuring  Plan  and 

respect the associated limitations. Accordingly, the incentives defined for the members of the board of 

directors and for the different categories of employees, as well as the structure of these incentives, are 

in line with the long-term objectives of the institution and of the various stakeholders. 

The  Governance  of  the  Remuneration  Policy  provides  for the  involvement  of  several  internal  entities, 

namely the Remuneration Committee, formed by three members of the General and Supervisory Board, 

and  also  several  Departments  of  the  Bank,  including  the  Risk,  Compliance,  Audit,  Legal  and  Human 

Capital Departments, ensuring full alignment of the established practices with the applicable regulatory 

requirements and the higher interests of the institution. 

I. 

Limits to remuneration in NOVO BANCO 

Following the sale process of NOVO BANCO, and in the context of “State Aid” having been granted, the 

Portuguese  State  assumed  certain  commitments  before  the  European  Commission  (State  Aid 

no.SA.49275  (2017  /  N))  up  to  the  end  of  the  Restructuring  Period  –  currently  31  December  2021 

(hereinafter “Restructuring Period”). 

This situation entails the following limitations to the Remuneration of the Management and Supervisory 

Bodies and the Employees of NOVO BANCO: 

-  Up  to  30  June  2020  the  Bank  shall  not  pay  any  employee  or  Member  of  a  Management  or 

Supervisory Body a total annual salary (includes salary, pension contribution, premium/bonus) 

above 10 times the average annual salary of the employees of NOVO BANCO. In the period 

comprised  between  30  June  2020  and  the  end  of  the  Restructuring  Period,  this limit  may  be 

exceeded providing all the established viability commitments have been met. In any case, the 

Bank  may  attribute  Deferred  Bonuses  for  performances  occurred  during  the  Restructuring 

Period, making the respective payment only at the end of said period. 

NOVO BANCO | 2019 ANNUAL REPORT | 90 

 
-  Up to the end of the Restructuring Period, the total remuneration and respective conditions of 

payment/attribution may be affected by non-compliance with the commitments referred to above. 

The aforementioned Remuneration Policies are thus subject to any changes that may result from 

said commitments. 

-  The attribution of a variable remuneration to the members of the Management and Supervisory 

Bodies and to the Employees shall in no case jeopardise the maintenance of a solid capital basis 

and the timely termination of the extraordinary State financial aid. 

II. 

Description of the Remuneration Policy of the Management and Supervisory Bodies 

Policy Approval Powers. The approval of the Remuneration Policy of the Management and Supervisory 

Bodies is the responsibility of the General Meeting, upon proposal of the Remuneration Committee of 

the General and Supervisory Board, and this Committee is also responsible for, among others: 

-  Decide on the remuneration to be attributed to the members of the Executive Board of Directors, 

as well as their KPIs, and establish and approve the budget for the total variable remuneration 

of employees, jointly with the Executive Board of Directors, based on the operating income of 

the period; 

-  Verify if the existing remuneration policies are updated and if necessary, propose the appropriate 

changes; 

-  Review the mechanisms and systems used to ensure that remuneration systems are consistent 

with sound and effective risk management and assess the criteria used to define remuneration 

and ex ante risk adjustment based on actual risk outcomes (Clawback or Malus). 

General and Supervisory Board. Only the independent members of the General and Supervisory Board 

shall receive remuneration from NOVO BANCO, such remuneration being fixed only and paid 12 times 

per year. If applicable, the members of the General and Supervisory Board shall also be subject to the 

limitations referred to in the point above I. Limits to remuneration in NOVO BANCO. 

Executive Board of Directors. The remuneration of the Executive Board of Directors consists of a fixed 

component and a variable component. The fixed remuneration is established according to the complexity, 

level  of  responsibility  and  skills  required  for  the  function,  and  is  paid  14  times  per  year.  The  variable 

component  of  remuneration  is  set  based  on  an  individual  and  collective  assessment  of  performance, 

using  quantitative  and  qualitative  criteria.  These  criteria  are set  by  the  Remuneration  Committee  and 

informed in due time to the members of the Executive Board of Directors. 

The following criteria are also considered in the process of attribution of variable remuneration: 

- 

It shall only be attributed if it does not jeopardize the Bank's capacity to maintain a solid capital 

basis, the Bank has had a positive operating performance and provided that the allocation is 

- 

- 

consistent with sound and effective risk management practices 

It is subject to a maximum cap of 100% of the annual fixed remuneration; 

It is attributed over a multi-year framework, being fully deferred proportionally, for a minimum 

period of 3 years. However, during the Restructuring Period, the amounts attributed for the year 

2019 are 100% deferred and will only constitute an acquired right and, consequently, be paid, 

NOVO BANCO | 2019 ANNUAL REPORT | 91 

 
 
at the end of the said period, under the terms defined in the respective Policy. For the remaining 

years of the restructuring It is attributed over a multi-year framework period, deferral is made 

proportionately,  and  it  is  necessary  to  ensure  that  no  instalments  are  paid  or  considered  an 

acquired right before the end of the period; 

-  50% of the amounts attributed shall take the form of “Remuneration Units”, the value of which is 

determined by financial indicators of the Bank. 

-  No  guaranteed  variable  remuneration  shall  be  established,  save  in  the  first  year  after  hiring, 

under the form of a Sign-on bonus. 

All amounts paid or subject to deferral, regardless of whether or not they have vested, shall be subject 

to  the  application  of  adjustments  based  on  risk,  Clawback  and/or  Malus,  including  those  that  were 

deferred through application of the limits established in 1 above. 

In what concerns other benefits, such as Health Insurance or Mobile Phone, their attribution is aligned to 

the internal policies for the remaining employees of the Bank. It is worth mentioning that for cases where 

the member of the EBD was an employee of the Bank before taking up such role, the Policy provides for 

the possibility of maintaining some benefits contractually established, such as for instance SAMS, special 

loan conditions and pension plan. In what concerns company cars, the models are defined taking into 

account the policy in force. 

III. 

Identified Employees  

Policy Approval Powers. The approval of the Remuneration Policy for Employees is the responsibility 

of the Executive Board of Directors, upon a proposal of the Remuneration Committee. 

Selection of employees. The Remuneration Policy for Employees includes specific chapters applicable 

to the employees who materially influence or may influence the risk profile of NOVO BANCO, these being 

classified as Identified Employees.  

Under this policy, the following are Identified Employees: 

-  Senior Managers: all employees who have a material impact on the risk profile of the Bank and 

general directors, CAE advisors, coordinating directors or other directors who are responsible 

for  any  Department  or  area  of  the  Bank,  including  the  Control  Functions,  the  commercial 

departments and other relevant functions; 

-  Other  employees:  (i)  earning  total  remuneration  above  €500  thousand/year;  (ii)  earning  total 

remuneration above the minimum remuneration of the group of employees selected according 

to the qualitative criteria referred to above, or (iii) whose total remuneration falls within that of 

the group of the 0.3% of employees with the highest remunerations. 

In any of the above cases, providing they have a material impact on the risk profile of NOVO BANCO. 

Components  of  Remuneration.  The  attribution  of  a  Fixed  Remuneration  shall  reflect  the  skills, 

experience and responsibility inherent to the function performed, and shall not depend on performance. 

The  attribution  of  a  Variable  Remuneration  to  the  Identified  Employees  is  the  result  of  individual  and 

collective performance evaluation and shall take into account the following principles: 

NOVO BANCO | 2019 ANNUAL REPORT | 92 

 
 
-  Performance must be assessed through quantitative and qualitative criteria and financial and 

non-financial variables; 

-  The period of assessment of performance and attribution of variable remuneration must be multi-

annual, which implies that a substantial part of the amount attributed be deferred so as to take 

into  account  economic  cycles  and  the  management  of  risk,  and  promote  the  retention  of 

Identified Employees;  

-  The existence of adjustment mechanisms based on risk (Malus and Clawback), as described in 

the Remuneration Policies; 

-  The amount attributed is limited to 100% of the annual Fixed Remuneration;  

-  50% of the amounts attributed will take the form of “Remuneration Units”, whose final value is 

determined by the Bank's financial indicators; 

-  Guaranteed variable remuneration cannot be defined, except in the first year after hiring and on 

the form of subscription premium.  

IV. 

Disclosure of Remuneration 

The  amount  of  remuneration  of  the  Management  and  Supervisory  Bodies  is  presented  in  point  4.6.1 

Remuneration of the members of the Management and Supervisory Bodies. 

The amount of remuneration of the identified employees with material impact on the Bank's risk profile is 

presented in point 4.6.2. Employee Remuneration. 

Policy for Selection and Evaluation of the Management and Supervisory Bodies and 
Key Function Holders 

NOVO BANCO approved in March 2018 a Policy for Selection and Evaluation of the Management and 

Supervisory  Bodies  and  Key  Function  Holders  (the  “Policy”),  thus  ensuring  compliance  with  the 

regulations in force and the implementation of the required governance standards for Significant Financial 

Institutions. The Policy was approved by the Nomination Committee, the Executive Board of Directors 

and the General and Supervisory Board, and by the General Meeting. 

The Policy intends to ensure that the  members of the  Management and Supervisory Bodies and Key 

Function Holders (essentially the holders of the Risk, Audit, and Compliance Functions and the General 

Managers of Foreign Branches) meet all the fit and proper criteria to perform their functions, both at the 

time of appointment and throughout their mandates. This suitability to the function basically refers to the 

capacity to permanently ensure a sound and prudent management of the institution, which is assessed 

in accordance with the following requirements: i) Experience; ii) Repute; Independence; iv) Availability; 

and v) Collective Suitability. 

The Policy establishes the procedures to select and assess the employees for the identified functions, 

setting  out  the  responsibilities  of  the  Nomination  Committee  and  of  the  Fit&Proper  Officer  in  the 

management of processes. 

NOVO BANCO | 2019 ANNUAL REPORT | 93 

 
 
 
 
4.5  Credit to members of the Corporate Bodies  

At 31 December 2019 the outstanding amount of loans to persons and entities falling under the provisions 

of art. 85 of the RGICSF* is presented below: 

The amounts shown in the table below concern residential mortgage loans, save for those listed for Locarent - Companhia Portuguesa de 

Aluguer de Viaturas SA and the person related to the member of the General and Supervisory Board, where they concern corporate loans. 

* RGICSF: Regime Geral das Instituições de Crédito e Sociedades Financeiras (General Law on Credit Institutions and Financial Companies). 

For the purposes of Art. 109 (7) of the RGICSF, at 31 December 2019 there were no loans granted 

to holders, directly or indirectly, of qualified holdings nor to persons related with them. 

NOVO BANCO | 2019 ANNUAL REPORT | 94 

Function Value(in EUR) Executive Board of DirectorsJosé Eduardo Fragoso Tavares de BettencourtMember of the Executive Board of Directors                                     -   € Closely related people                        60 774,05 € Luís Miguel Alves RibeiroMember of the Executive Board of Directors                      241 711,86 € Closely related people                      144 738,83 € General and Supervisory BoardCarla Alexandra Severino Antunes da SilvaMember of the General and Supervisory Board                                     -   € Closely related people                      116 666,67 € Statutory AuditorAntónio Filipe Dias da Fonseca BrásStatutory Auditor, representing Ernst & Young Audit &Associados - SROC, S.A.                      136 018,00 € Entity in which a member of the Executive Board of Directors has management functionsLocarent - Companhia Portuguesa Aluguer Viaturas S.A.                 43 877 963,68 € Name / Denomination  
 
 
 
 
 
 
 
4.6  Remuneration of the members of the Corporate Bodies and 

Identified Employees  

4.6.1  Remuneration of the Members of the Management and Supervisory Bodies 

The annual amount of remuneration received, on an individual and aggregate basis, by the Members of 

the Corporate Bodies of NOVO BANCO in 2019 was the following: 

(i) Took office in 2019  

Note:  In  2019  there  were  no  amounts  paid  to  the  members  of  the  corporate  bodies  of  NOVO  BANCO  by  other  group 

companies. 

Additionally, and resulting from the commitment to take up Mark Bourke as new Executive Director, Euro 

320 thousand were paid in 2019 to this board member, before taking up his duties, as a sign-on bonus. 

In relation to 2019, there was a conditional attribution, subject to the verification of several conditions, of 

a  total  Variable  Remuneration  of  1  997  thousand  euro  to  the  members  of  the  Executive  Board  of 

Directors, due to the individual and collective evaluation of their performance and in accordance with the 

Remuneration  Policy  for  Members  of  the  Management  Bodies.  This  attribution  did  not  create  vested 

rights and no payment to the members was made. 

The totality of the Variable Remuneration attributed is subject to the maximum limit of 100% of the annual 

Fixed Remuneration of each member, 50% of which is attributed in the form of cash and 50% in the form 

of Remuneration Units. The value of the Remuneration Units at the date of the attribution is 1 (one) Euro 

NOVO BANCO | 2019 ANNUAL REPORT | 95 

 
 
 
 
 
and their value is then reassessed, by the Remuneration Committee, at the time of payment. According 

to the “Regulation of Remuneration Units”, at the time of payment, the value of the Remuneration Units 

can only be adjusted downwards when compared to that defined at the time of attribution. 

On  the  other  hand,  the  Variable  Remuneration  attributed  to  the  members  of  the  Executive  Board  of 

Directors for 2019 is fully deferred and there will be no payments until after the end of the Restructuring 

Period,  on  the  date  currently  defined  as  December  31,  2021.  This  Variable  Remuneration  does  not 

constitute an acquired right until after the end of the Restructuring Period and will be subject to the risk 

adjustment mechanisms provided for in the Remuneration Policy, namely, Malus and/or Clawback. 

The 2019 Variable Remuneration attributed to the members of the Executive Board of Directors is subject 

to  future  adjustments.  In  particular,  there  is  no  vested  right  or  certainty  as  to  what  the  final  Variable 

Remuneration  amount  will  be  attributed  or  when  payments  will  be  made.  In  particular:  (i)  the  right  to 

receive will only be effective after the end of the Restructuring Period (currently, December 31, 2021), so 

there will be no payments until that date; and (ii) the value of the Variable Remuneration component paid 

in Remuneration Units may be less than the assigned amount or even zero, depending on the Bank's 

financial indicators at the time of payment, after the end of the Restructuring Period. 

Other benefits and compensation and non-cash benefits 

Nothing to report. 

Compensation paid or due to former members of the Executive Board of Directors in relation to 

early contract termination in the reporting year 

Nothing to report. 

Plans for the attribution of shares or stock options 

Nothing to report.  

4.6.2  Employee Remuneration 

Regarding  employees  with  impact  on  the  risk  profile  of  the  Bank  (Identified  Employees)  their 

remuneration in 2019 is presented in the table below. Total remuneration includes the fixed remuneration 

for the year and variable remuneration attributed to year 2019. Variable remuneration attributed for year 

2019 was fully deferred, in view of the current market conditions. 

NOVO BANCO | 2019 ANNUAL REPORT | 96 

Variable remunerationAttributed 2019DeferredTotal465 405 4642 262 626 (*)Commercial8874 050376 677Control4551 022196 407Suport343 980 3921 689 542(*) amounts subject to minor adjustmentsEmployees with Material impact on the Risk Profile# EmployeesFixed Remuneration2019 
 
 
4.7  Securities held by members of the Corporate Bodies 

As  at  31  of  December of  2019,  and  regarding  2019,  the  members  of  the  Corporate  Bodies  of  NOVO 

BANCO  did  not  hold  any  securities  issued  by  NOVO  BANCO  or by  entities  that in  a  control  or group 

relationship with NOVO BANCO.  

Additionally,  no  acquisitions,  disposals  or  transmissions  of  securities  issued  by  NOVO  BANCO  or  by 

entities in a control or group relationship with NOVO BANCO were carried out in this period by members 

of the Corporate Bodies of NOVO BANCO. 

4.8  Minor indirect investment in NOVO BANCO 

All members of the Executive Board of Directors and certain members of the General and Supervisory 

Board have acquired in 2018 (as disclosed in the 2018 annual report) using their own resources, holdings 

in an indirect investment structure in Novo Banco, which has been structured (and is controlled) by LSF 

Nani GP, LLP, which owns indirectly a 75% interest in Novo Banco. This indirect investment represents 

an indirect shareholding of substantially less than 1% in Novo Banco and has no financial impact on the 

Bank or in the exercise of the functions, suitability and independence of the aforesaid members, due to 

the  low  percentage  representation  of  the  investment  in  the  share  capital,  as  well  as  for  each  of  the 

members that made the investment. This fact has been disclosed to the relevant supervisory authorities 

and internal control bodies. 

There was no change in 2019, except in what respects to the member of the Executive Board of Directors 

elected  in  2019,  Mark  Bourke,  who  has  likewise  acquired  in  2019  an  holding  in  the  same  indirect 

investment structure in Novo Banco, to which the information hereby mentioned is applicable. 

NOVO BANCO | 2019 ANNUAL REPORT | 97 

 
 
5  CONSOLIDATED FINANCIAL STATEMENTS  

AND FINAL NOTES 

5.1  Consolidated Financial Statements 

NOVO BANCO | 2019 ANNUAL REPORT | 98 

thousands of Euros31.12.201931.12.2018Interest Income  753 087   758 691 Interest Expenses(  212 474)(  304 349)Net Interest Income  540 613   454 342 Dividend income  9 909   8 974 Fee and comission income  367 400   366 068 Fee and comission expenses(  53 456)(  59 734)Gains or losses on derecognition of financial assets and liabilities not measured at fair value through profit or loss  61 554 (  173 860)Gains or losses on financial assets and liabilities held for trading(  59 223)(  20 405)Gains or losses on financial assets mandatorily at fair value through profit or loss(  253 720)(  32 877)Gains or losses on financial assets and liabilities designated at fair value through profit and loss   4 (  1 123)Gains or losses from hedge accounting(  1 740)(  47 147)Exchange differences  38 829   42 503 Gains or losses on derecognition of non-financial assets  3 954   32 270 Other operating income  139 802   177 776 Other operating expenses(  403 299)(  255 643)Operating Income  390 627   491 144 Administrative expenses(  444 840)(  465 127)Staff expenses(  265 350)(  266 138)Other administrative expenses(  179 490)(  198 989)Depreciation(  33 664)(  22 149)Provisions or reversal of provisions(  21 297)(  238 870)Commitments and guarantees given  60 776 (  26 189)Other provisions(  82 073)(  212 681)Impairment or reversal of impairment on financial assets not measured at fair value through profit or loss(  627 294)(  269 979)Impairment or reversal of impairment of investment in subsidiaries, joint ventures and associates   333 (  28 398)Impairment or reversal of impairment on non-financial assets(  287 159)(  172 708)Share of the profit or loss of investments in subsidiaries, joint ventures and associates accounted for using the equity method  1 470   5 626 Profit or loss before tax from continuing operations( 1 021 824)(  700 461)Tax expense or income related to profit or loss from continuing operations(  45 769)(  667 707)Current tax(  8 804)(  8 790)Deferred tax(  36 965)(  658 917)Profit or loss after tax from continuing operations( 1 067 593)( 1 368 168)Profit or loss from discontinued operations  1 128 (  39 819)Profit or loss for the period( 1 066 465)( 1 407 987)Attributable to Shareholders of the parent( 1 058 812)( 1 412 642)Attributable to non-controlling interests(  7 653)  4 655 ( 1 066 465)( 1 407 987)NOVO BANCO, S.A.CONSOLIDATED INCOME STATEMENT AS AT 31 DECEMBER 2019 AND 2018 
 
NOVO BANCO | 2019 ANNUAL REPORT | 99 

thousands of Euros31.12.201931.12.2018ASSETSCash, cash balances at central banks and other demand deposits1 854 081 977 672Financial assets held for trading 748 732 843 783Financial assets mandatorily at fair value through profit or loss1 314 7421 566 225Financial assets designated at fair value through profit or loss-  480Financial assets at fair value through other comprehensive income8 849 8967 661 207Financial assets at amortised cost27 141 46026 533 068Securities1 622 5451 389 400Loans and advances to banks 369 228 423 058Loans and advances to customers25 149 68724 720 610Derivatives – Hedge accounting 7 452 1 227Fair value changes of the hedged items in portfolio hedge of interest rate risk 52 540 33 835Investments in subsidiaries, joint ventures and associates 92 628 118 698Tangible assets 889 1521 240 565Tangible fixed assets 188 408 142 494Investment properties 700 7441 098 071Intangible assets 26 378 5 425Tax assets 900 0951 203 214Current Tax Assets 1 628 6 689Deferred Tax Assets 898 4671 196 525Other assets3 378 4923 996 257Non-current assets and disposal groups classified as held for sale 40 2554 092 246TOTAL ASSETS45 295 90348 273 902LIABILITIESFinancial liabilities held for trading 544 825 492 953Financial liabilities designated at fair value through profit or loss 102 012 96 762Financial liabilities measured at amortised cost39 673 64938 336 497Deposits from central banks and other banks9 849 6238 355 560Due to customers28 400 12728 695 268Debt securities issued, Subordinated debt and liabilities associated to transferred assets1 065 2111 051 843Other financial liabilities 358 688 233 826Derivatives – Hedge accounting 58 855 36 150Provisions 307 817 425 935Tax liabilities 17 980 18 453Current Tax liabilities 11 873 12 050Deferred Tax liabilities 6 107 6 403Other liabilities 586 066 506 790Liabilities included in disposal groups classified as held for sale 1 9424 438 001TOTAL DO PASSIVOTOTAL LIABILITIES41 293 14644 351 541EQUITYCapital5 900 0005 900 000Accumulated other comprehensive income( 702 311)( 790 884)Retained earnings(6 115 245)(4 682 300)Other reserves5 942 5014 872 841Profit or loss attributable to Shareholders of the parent(1 058 812)(1 412 642)Minority interests (Non-controlling interests) 36 624 35 346TOTAL EQUITY4 002 7573 922 361TOTAL LIABILITIES AND EQUITY45 295 90348 273 902NOVO BANCO, S.A.CONSOLIDATED BALANCE SHEETAS AT 31 DECEMBER 2019 AND 2018 
 
5.2  Separate Financial Statements 

NOVO BANCO | 2019 ANNUAL REPORT | 100 

milhares de euros31.12.201931.12.2018Receitas de juros  765 259   762 633 Despesas com juros(  219 109)(  316 392)Margem financeira  546 150   446 241 Receitas de dividendos  17 313   17 864 Receitas de taxas e comissões  333 362   329 201 Despesas de taxas e comissões(  48 049)(  49 395)Ganhos ou perdas com o desreconhecimento de ativos e passivos financeiros não mensurados pelo justo valor através dos resultados  59 377 (  175 182)Ganhos ou perdas com ativos e passivos financeiros detidos para negociação(  60 446)(  22 625)Ganhos ou perdas com ativos financeiros obrigatoriamente contabilizados pelo justo valor através dos resultados(  372 645)(  10 094)Ganhos ou perdas com ativos e passivos financeiros contabilizados pelo justo valor através dos resultados(   102)- Ganhos ou perdas da contabilidade de cobertura(  2 261)(  46 910)Diferenças cambiais  38 599   42 759 Ganhos ou perdas com o desreconhecimento de ativos não financeiros  7 996   19 943 Outras receitas operacionais  62 522   124 327 Outras despesas operacionais(  112 664)(  164 006)Receitas operacionais totais  469 152   512 123 Despesas administrativas(  413 977)(  440 258)Despesas de pessoal(  242 098)(  244 104)Outras despesas administrativas(  171 879)(  196 154)Depreciação(  36 681)(  21 314)Provisões ou reversão de provisões(  101 844)(  239 973)Compromissos e garantias concedidos  60 467 (  26 161)Outras provisões(  162 311)(  213 812)Imparidades ou reversão de imparidades de ativos financeiros não mensurados pelo justo valor através dos resultados(  631 044)(  298 792)Imparidades ou reversão de imparidades de investimentos em subsidiárias, empreendimentos conjuntos e associadas(  36 040)(  47 605)Imparidades ou reversão de imparidades de ativos não financeiros(  298 424)(  236 460)Lucros ou prejuízos de unidades operacionais em continuação antes de impostos( 1 048 858)(  772 279)Despesas ou receitas com impostos relacionadas com os resultados de unidades operacionais em continuação(  38 726)(  660 596)Impostos correntes(  2 541)(  2 714)Impostos diferidos(  36 185)(  657 882)Lucros ou prejuízos de unidades operacionais em continuação após dedução de impostos( 1 087 584)( 1 432 875)Lucros ou prejuízos de unidades operacionais descontinuadas- - Lucros ou prejuízos do exercício( 1 087 584)( 1 432 875)O Contabilista CertificadoO Conselho de Administração ExecutivoNOVO BANCO, S.A.DEMONSTRAÇÃO DOS RESULTADOS INDIVIDUAIS EM 31 DE DEZEMBRO DE 2019 E 2018 
 
NOVO BANCO | 2019 ANNUAL REPORT | 101 

milhares de euros31.12.201931.12.2018ATIVOCaixa, saldos de caixa em bancos centrais e outros depósitos à ordem 1 674 826   802 330 Ativos financeiros detidos para negociação   748 836   925 544 Ativos financeiros obrigatoriamente contabilizados pelo justo valor através dos resultados 3 044 724  2 949 597 Ativos financeiros pelo justo valor através de outro rendimento integral 8 758 131  7 567 290 Ativos financeiros pelo custo amortizado 26 042 243  25 651 402 Títulos 2 392 843  2 302 765 Aplicações em instituições de crédito  495 252   558 652 Crédito a clientes 23 154 148  22 789 985 Derivados - Contabilidade de cobertura  7 992   1 721 Variação do justo valor dos elementos abrangidos pela cobertura de carteira para o risco de taxa de juro  49 884   31 571 Investimentos em subsidiárias, empreendimentos conjuntos e associadas  231 425   645 871 Ativos tangíveis  194 753   135 731 Ativos fixos tangíveis  194 753   135 731 Ativos intangíveis  26 043   4 781 Ativos por impostos   892 713  1 182 481 Ativos por impostos correntes    680   3 209 Ativos por impostos diferidos  892 033  1 179 272 Outros ativos  3 333 586  3 745 772 Ativos não correntes e grupos para alienação classificados como detidos para venda  21 273   186 508 TOTAL DO ATIVO45 026 42943 830 599PASSIVO Passivos financeiros detidos para negociação  544 400   493 403 Passivos financeiros mensurados pelo custo amortizado 39 924 564  38 925 605 Recursos de Bancos Centrais e de outras instituições de crédito 10 542 549  9 119 139 Recursos de clientes 27 980 577  28 439 075 Responsabilidades representadas por títulos, Passivos Subordinados e Passivos associados a ativos transferidos 1 044 445  1 135 128 Outros passivos financeiros  356 993   232 263 Derivados - Contabilidade de cobertura  58 854   36 150 Provisões  371 744   423 883 Passivos por impostos   9 239   9 112 Passivos por impostos correntes  9 239   9 112 Outros passivos   471 626   343 167 TOTAL DO PASSIVOTOTAL DO PASSIVO41 380 42740 231 320CAPITAL PRÓPRIOCapital 5 900 000  5 900 000 Outro rendimento integral acumulado(  632 033)(  751 016)Resultados retidos( 6 115 245)( 4 682 368)Outras reservas  5 580 864  4 565 538 Resultados atribuíveis aos acionistas da empresa-mãe( 1 087 584)( 1 432 875)TOTAL DO CAPITAL PRÓPRIO3 646 0023 599 279TOTAL DO PASSIVO E CAPITAL PRÓPRIO45 026 42943 830 599O Contabilista CertificadoO Conselho de Administração ExecutivoNOVO BANCO, S.A.BALANÇO INDIVIDUAL EM 31 DE DEZEMBRO DE 2019 E 2018 
 
 
5.3  Final notes 

5.3.1  Declaration of Conformity with the Financial Information Reported 

In accordance with Article 246-1-c) of the Portuguese Securities Code (“Código dos Valores Mobiliários”), 

the members of the Executive Board of Directors of NOVO BANCO, S.A., named below, state that: 

(i) 

the separate and consolidated financial statements of NOVO BANCO, S.A., for the year ended on 

31  December  2019  were  prepared  in  accordance  with  the  International  Financial  Reporting 

Standards (IFRS) as adopted in the European Union; 

(ii)  to the best of their knowledge the financial statements referred to in (i) provide a true and fair view 

of the assets and liabilities, equity and earnings of NOVO BANCO and of NOVO BANCO Group, in 

accordance with the referred standards; 

(iii)  the management report describes accurately the evolution of the businesses, the performance and 

the  financial  position  of  NOVO  BANCO  and  of  NOVO  BANCO  Group  in  2019,  and  includes  a 

description of the main risks and uncertainties faced. 

The management report and the individual and consolidated financial statements have been approved 

at the meeting of the Executive Board of Directors held on 25th of March 2020. 

5.3.2  Proposal for the distribution of NOVO BANCO results 

Under the terms of Article 66 (5-f) and for the purposes of Article 376 (1-b) of the Portuguese Commercial 

Companies Code, and pursuant to Article 29 of the Bank’s Articles of Association, the Executive Board 

of Directors of NOVO BANCO proposes, for approval by the General Meeting, that the net loss reported 

in the separate accounts for financial year 2019, in the amount of € 1 087 582 723,94 be allocated to the 

"Other Reserves and Retained Earnings" caption on the Balance Sheet. 

5.3.3  Note of recognition 

2019  was  a  striking  year.  NOVO  BANCO  closed  the  year  with  a  very  positive  Recurrent  result  and 

business  growth above  5%,  having  at  the  same  time  reduced  by  more than  50% its  Legacy  Balance 

Sheet. This was also the year in which all the objectives of the commitments assumed with the European 

Commission when 75% of the share capital of NOVO BANCO was sold to Lone Star, were achieved. 

The  General  and  Supervisory  Board  and  the  Executive  Board  of  Directors  hereby  express  their 

recognition for the loyalty, trust and involvement with the Bank of its Clients and Employees, as well as 

for  the  collaboration  of  the  Governmental,  Supervision  and  Resolution  Authorities  and  the  European 

Commission. 

Lisbon, 25th of March 2020 

NOVO BANCO | 2019 ANNUAL REPORT | 102 

 
 
 
 
 
Executive Board of Directors 

António Manuel Palma Ramalho 

Jorge Telmo Maria Freire Cardoso 

José Eduardo Fragoso Tavares de Bettencourt 

Luís Miguel Alves Ribeiro 

Luísa M. S. Soares da Silva Amaro de Matos 

Mark George Bourke 

Rui Miguel Dias Ribeiro Fontes 

Vítor Manuel Lopes Fernandes 

NOVO BANCO | 2019 ANNUAL REPORT | 103 

 
 
 
 
 
 
 
 
 
 
6  ANNEX – ALTERNATIVE PERFORMANCE MEASURES 

The European Securities and Markets Authority (ESMA) issued on 5 October 2015 a set of guidelines 

on 

the  disclosure  of  Alternative  Performance  Measures 

(APM)  by 

issuers  of  securities 

(ESMA/2015/1415), of compulsory application from 03 July 2016. 

The NOVO BANCO Group uses a set of indicators in the analysis of its financial performance that can 

be classified as Alternative Performance Measures, in accordance with the referred ESMA guidelines. 

In compliance with the ESMA guidelines, we present hereunder (i) the reconciliation of the Consolidated 

Income Statement and (ii) the Alternative Performance Measures:  

6.1  Reconciliation of the Income Statement 

Reconciliation between the Official Consolidated Income Statement and the Management Consolidated 

Income Statement used by NOVO BANCO's management as a work tool in the analysis of the Group's 

performance: 

NOVO BANCO | 2019 ANNUAL REPORT | 104 

thousand €Net Interest IncomeFees and CommissionsCapital Markets ResultsOther Operating ResultsStaff CostsGeneral and Administrative CostsDepreciationProvisions for CreditProvisions for SecuritiesProvisions for Other Assets and ContingenciesCorporate Income TaxesSpecial Tax on Banks 540 613 323 460( 196 773)( 246 984)( 265 350)( 179 490)( 33 664)( 627 517)  188( 308 088)( 45 769)( 27 091)Interest and similar income 753 087 753 087Interest expense and similar charges( 212 474)( 212 474)Net Interest Income 540 613Dividend income 9 909 9 909Fee and Commission income 367 400 367 400Fee and Commission expense( 53 456)( 53 456)Net gains / (losses) from financial assets and liabilities at fair value through profit or loss 61 554 69 889( 8 335)Gains or losses on financial assets and liabilities held for trading( 59 223)( 59 223)Net gains / (losses) from assets at fair value through profit or loss mandatory( 253 720)( 253 720)Net gains / (losses) from financial assets at fair value through other comprehensive income  4  4Hedge accounting gains or losses( 1 740)( 1 740)Exchange differences 38 829 38 829Net gains/ (losses) from the sale of other assets 3 954 3 954Other operating income 139 802 9 516 3 973 126 313Other operating expenses( 403 299)( 4 694)( 371 514)( 27 091)Operating Income 390 627General and administrative expensesStaff costs( 265 350)( 265 350)Other administrative expenses( 179 490)( 179 490)Depreciation and amortisation( 33 664)( 33 664)Provisions, net of reversalsCommitments and granted guarantees  60 776 60 776Other provisions( 82 073)( 82 073)Impairment or reversal of impairment of financial assets not measured at fair value through profit or loss( 627 294)( 627 517)  188  35Impairment or reversal of impairment of investments in subsidiaries, joint ventures and associates  333  333Impairment or reversal of impairment of non-financial assets( 287 159)( 287 159)Proportion of profits or losses from investments in subsidiaries, joint ventures and associates accounted for using the equity method 1 470 1 470Profit or loss from continuing operations before taxes(1 021 824)Tax expenses or income related to the results of continuing operationsCurrent taxes( 8 804)( 8 804)Deferred taxes( 36 965)( 36 965)Profits or losses from continuing operations after tax deduction(1 067 593)Profits or losses from discontinued operations 1 128 1 128Profits or losses for the exercise(1 066 465)Attributable to shareholders of the Bank( 1 058 812)Attributable to Non-controlling interests( 7 653)(1 066 465)Official Consolidated Income StatementManagement Consolidated Income Statement 
 
 
 
6.2  Alternative performance measures 

Information on the Alternative Performance Measures (definition, calculation method and scope). 

NOVO BANCO | 2019 ANNUAL REPORT | 105 

DESIGNATIONDEFINITION / UTILITYCALCULATION BASISCONCILIATION WITH THE FINANCIAL STATEMENTS(DR): Income Statement Item (BAL): Balance Sheet ItemINCOME STATEMENTFees and CommissionsIndicator of results of financial activity directly related to services provided to clientsHistorical financial performance indicatorFee and commission income less fee and commission expenses(DR): Fee and commission income and Fee and commission expensesCommercial banking incomeIndicator of the results of commercial activity most directly related to customersHistorical financial performance indicatorFinancial margin + Customer servicesCapital markets resultsIndicator of results of activity in the financial marketsHistorical financial performance indicatorResults from trading and hedging operations, assets at fair value through other comprehensive income and at amortized cost(DR): Dividend income, gains or losses on the derecognition of financial assets and liabilities not measured at fair value through profit or loss, gains or losses on financial assets and liabilities held for trading, gains or losses on financial assets that must be accounted for at fair value through profit or loss, gains or losses on financial assets and liabilities accounted for at fair value through profit or loss, gains or losses from hedge accounting and exchange differencesOther operating resultsIndicator of other diverse results, not directly related to activity with customers and marketsHistorical financial performance indicatorGains or losses on the derecognition of non-financial assets + Other operating income + Other operating expenses + Proportion of profits or losses from investments in subsidiaries and joint ventures and associates accounted for using the equity method(DR): Gains or losses on the derecognition of non-financial assets, other operating income, other operating expenses, proportion of profits or losses from investments in subsidiaries and joint ventures and associates accounted for using the equivalence methodBanking IncomeFinancial activity results indicatorHistorical financial performance indicatorNet interest income + Fees and commissions + Capital markets results + Other operating resultsOperating costsIndicator of structural costs that support commercial activity and whose analysis allows to assess the trajectory of progression of costs Indicator of historical financial performancePersonnel expenses + Other administrative expenses + Depreciation(DR): Personnel expenses, Other administrative expenses and DepreciationOperational resultIndicator of results of financial activity less costs and before impairment. Measures the extent to which the income generated covers / exceeds operating costs Historical financial performance indicatorBanking income - Operating costsProvisions, net of replacement / ImpairmentsIndicator of net reinforcements of impairments made in the yearHistorical financial performance indicatorProvisions or reversal of provisions + Impairment or reversal of financial assets not measured at fair value through profit or loss + Impairment or reversal of impairment of investments in subsidiaries, joint ventures and associates + Impairment or reversal of impairment of non-financial assets(DR): Provisions or reversal of provisions, Impairment or reversal of impairment of financial assets not measured at fair value through profit or loss, Impairment or reversal of impairment of investments in subsidiaries, joint ventures and associates and Impairment or reversal of impairment of non-assets financialALTERNATIVE PERFORMANCE INDICATORSBALANCE SHEET / LIQUIDITYAssets eligible for rediscount transactions with the ECBTrading financial securities or other types of assets, such as non-marketable assets or cash, accepted as collateral by the ECB in financing operations Indicator of historical financial performancenanaSecurities portfolioIndicator of the size of funds invested in trading assets, at fair value through profit or loss, at fair value through profit or loss mandatory, at fair value through other comprehensive income and at amortized costHistorical financial performance indicatorSecurities (bonds, shares and other variable income securities) recorded in trading portfolios, at fair value through profit or loss, at fair value through mandatory income, at fair value through equity and amortized cost.(BAL): Securities held for trading and Securities portfolioCustomer deposits                                                  Instruction No 16/2004 of Banco de PortugalIndicator of the asset's financing capacityHistorical financial performance indicatorSet of amounts entered in the following general ledges accounting items: [# 400 - # 34120 + # 52020 + # 53100](BAL): Customer resourcesNet financing from the ECBIndicator that reflects the net amount that was obtained from the ECB to finance the activityHistorical financial performance indicatorDifference between the amount of financing obtained from the ECB and investments in the ECB(BAL): Applications at the ECB and Resources from the ECBCustomer fundsIndicator of the asset's financing capacityHistorical financial performance indicator'Deposits + Other customer funds + Debt securities placed on customers(BAL): Customer funds, Debt securities issued, subordinated liabilities and Liabilities associated with transferred assetsOff-balance fundsIndicator of off-balance sheet customer fundsHistorical financial performance indicatorOff-balance sheet resources managed by Group companies, which include real estate and investment funds, pension funds, banking insurance, portfolio management and discretionary managementTotal customer fundsIndicator of customer resources registered on the balance sheet and off balance sheetHistorical financial performance indicatorDeposits + Other customer resources + Issued bonds + Subordinated liabilities + Disintermediation resources(BAL): Customer resources, Liabilities represented by securities, subordinated liabilities and Liabilities associated with transferred assetsCommercial gapIndicator that measures the need / excess of financing in absolute value of the commercial areaHistorical financial performance indicatorDifference between customer deposits and net credit(BAL): Net customer loans and customer depositsLiquidity gapIndicator that allows assessing the need / excess liquidity accumulated up to 1 year, in each cumulative scale of residual maturity.Historical financial performance indicatorDifference between [(Net assets - volatile liabilities)]Loans to Deposit Ratio                                            Instruction No 16/2004 of Banco de PortugalIndicator of the relationship between the financing of the activity and the funds raised from customersHistorical financial performance indicatorRatio between [(total credit - accumulated impairment for credit) and customer deposits](BAL): Net customer loans and customer deposits 
 
 
NOVO BANCO | 2019 ANNUAL REPORT | 106 

Overdue loans ratioLoans quality indicator, showing the proportion of the gross loan portfolio that is in defaultHistorical financial performance indicatorRatio between overdue loans and total loans(BAL): Overdue loans, that is, loans with installments of capital and interest in default and loans to customers, grossRatio of loans overdue for more than 90 daysLoans quality indicator, reflects the proportion of the gross loan portfolio that has been in default for more than 90 days Historical financial performance indicatorRatio between loans overdue for more than 90 days and total loans(BAL): Loans overdue for more than 90 days, that is, loans with installments of capital and interest in default for more than 90 days and loans to customers, grossNon-performing loans ratioLoans portfolio quality indicator, reflects the proportion of the gross loans portfolio including cash and deposits with loans institutions that are in a non-performing situationHistorical financial performance indicatorRatio between the total balance of loans agreements with customers and cash equivalents and investments in loans institutions identified as: (i) being in default (internal definition in line with Article 178 of the Capital Requirements Regulation, that is, contracts with higher material defaults) 90 days and contracts identified as unlikely to pay, according to qualitative criteria; and (ii) having specific impairment and total loans(BAL). Loans identified as non-productive loans and Gross customer loansForborne ratio                                                 Instruction No 32/2013 of Banco de PortugalLoans quality indicator, reflects the proportion of the gross loan portfolio that was restructuredHistorical financial performance indicatorRatio between forborne and total loans(BAL). Loans identified as restructured due to financial difficulties of the customer and loans to customers grossOverdue loans coverageIndicator of the ability to absorb potential losses related to loans defaultHistorical financial performance indicator Ratio between balance sheet impairments for loans to customers and the amount of overdue loans(BAL): Provisions for loans and overdue loans to customersCoverage of loans overdue for more than 90 daysIndicator of the ability to absorb potential losses related to loans default for more than 90 daysHistorical financial performance indicatorRatio between balance sheet impairments for loans to customers and loans overdue for more than 90 days(BAL): Provisions for loans and loans to customers overdue by more than 90 daysNon-performing loans coverageIndicator of the capacity to absorb potential losses related to non-performing loans defaultHistorical financial performance indicator Ratio between balance sheet impairments for loans to customers and non-performing loans(BAL): Provisions for loans and non-performing loansCoverage of loans to customersIndicator of the ability to absorb potential losses related to the customer loan portfolioHistorical financial performance indicatorRatio between balance sheet loan impairments and gross loans to customers(BAL): Provisions for loans and gross loans to customersCost of Risk Measure of the cost recognised in the year to cover the risk defaultin the customer loans book  -historical financial performance measureRatio between impairment charges recorded in the period for loans risk and the balance of loans to customers gross(DR): Reinforcement of provisions for loans, in the year                                            (BAL): Gross customer loansASSET QUALITY AND COVERAGE RATIOSEFFICIENCY AND PROFITABILITY RATIOEFFICIENCY I                                                                                         Instruction No 16/2004 of Banco de PortugalIt expresses the proportion of income necessary to cover the staff costs incurred. The lower the value of the indicator, the higher the level of efficiency of the organization's human resourcesHistorical financial performance indicatorRatio between staff expenses and banking income(DR): Staff expenses                                            EFFICIENCY II                                                                                    Instruction No 16/2004 of Banco de PortugalExpresses the proportion of income necessary to cover operating costs incurred. The lower the value of the indicator, the greater the level of efficiency of the organization Historical financial performance indicatorRatio between [administrative expenses and depreciation] and banking income(DR): Operating costs include Staff expenses, Other administrative expenses and DepreciationCost to IncomeIt expresses the proportion of income necessary to face the operating costs incurred and allows to measure the progression of efficiency levels. The lower the value of the indicator, the greater the level of efficiency of the organizationHistorical financial performance indicatorRatio between operating costs and banking incomePROFITABILITY                                                                                                                           Instrução nº16/2004 do Banco de PortugalExpresses the banking income (in%) generated by the asset, in the period and provides an analysis of the capacity to generate income per unit of assets used Indicator of historical financial performanceRatio between banking income and average net assets(BAL): Active; the calculation of the average net asset includes, in addition to the values ​​at the ends of the period under analysis, the values ​​recorded in each of the months in the interval consideredReturn on average net assets                                                                                                                   Instruction No 16/2004 of Banco de PortugalExpresses the income (in%) generated by the asset, in the period and provides an analysis of the capacity to generate results per unit of assets used Indicator of historical financial performanceRatio between profits or losses of continuing operations before taxes and average net assets.                                                                              (DR): Profit or loss from continuing operations before taxes (BAL): Assets; the calculation of the average net asset includes, in addition to the values ​​at the ends of the period under analysis, the values ​​recorded in each of the months in the interval consideredReturn on average equity                                                                                             Instruction No 16/2004 of Banco de PortugalExpresses the income (in%) generated by equity in the period and provides information on the efficiency with which capital is used to generate results Indicator of historical financial performanceRatio between profits or losses of continuing operations before taxes and average equity(DR): Profit or loss from continuing operations before taxes (BAL): Equity; the calculation of average equity includes, in addition to the values ​​at the ends of the period under analysis, the values ​​recorded in each of the months in the interval considered 
 
 
 
 
PART II . NOTES TO THE FINANCIAL STATEMENTS 

NOVO BANCO | 2019 ANNUAL REPORT | 107 

 
 
 
 
 
7.1  Consolidated Financial Statements and Notes to the 

Consolidated Financial Statements 

NOVO BANCO | 2019 ANNUAL REPORT | 108 

(in thousands of Euros)31.12.201931.12.2018Interest Income5 753 087 758 691Interest Expenses5( 212 474)( 304 349)Net Interest Income 540 613 454 342Dividend income6 9 909 8 974Fee and comission income7 367 400 366 068Fee and comission expenses7( 53 456)( 59 734)Gains or losses on derecognition of financial assets and liabilities not measured at fair value through profit or loss8 61 554( 173 860)Gains or losses on financial assets and liabilities held for trading9( 59 223)( 20 405)Gains or losses on financial assets mandatorily at fair value through profit or loss10( 253 720)( 32 877)Gains or losses on financial assets and liabilities designated at fair value through profit and loss10  4( 1 123)Gains or losses from hedge accounting11( 1 740)( 47 147)Exchange differences12 38 829 42 503Gains or losses on derecognition of non-financial assets13 3 954 32 270Other operating income14 139 862 177 776Other operating expenses14( 403 299)( 255 643)Operating Income 390 687 491 144Administrative expenses( 444 840)( 465 127)Staff expenses15( 265 350)( 266 138)Other administrative expenses17( 179 490)( 198 989)Depreciation24, 26( 33 664)( 22 149)Provisions or reversal of provisions31( 21 297)( 238 870)Commitments and guarantees given 60 776( 26 189)Other provisions( 82 073)( 212 681)Impairment or reversal of impairment on financial assets not measured at fair value through profit or loss21( 627 294)( 269 979)Impairment or reversal of impairment of investment in subsidiaries, joint ventures and associates23  333( 28 398)Impairment or reversal of impairment on non-financial assets26, 28 and 29( 287 159)( 172 708)Share of the profit or loss of investments in subsidiaries, joint ventures and associates accounted for using the equity method23 1 470 5 626Profit or loss before tax from continuing operations(1 021 764)( 700 461)Tax expense or income related to profit or loss from continuing operations( 45 769)( 667 707)Current tax( 8 804)( 8 790)Deferred tax( 36 965)( 658 917)Profit or loss after tax from continuing operations(1 067 533)(1 368 168)Profit or loss before tax from discontinued operations29 1 068( 39 819)Profit or loss for the period(1 066 465)(1 407 987)Attributable to Shareholders of the parent(1 058 812)(1 412 642)Attributable to non-controlling interests34( 7 653) 4 655(1 066 465)(1 407 987)Basic earnings per share (in Euros)18(0.11)(0.14)Diluted earnings per share (in Euros)18(0.11)(0.14)Basic earnings per share of continuing activities (in Euros)18(0.11)(0.14)Diluted earnings per share of continuing activities (in Euros)18(0.11)(0.14)CONSOLIDATED INCOME STATEMENTNOVO BANCO GROUP FOR THE YEARS ENDED 31 DECEMBER 2019 AND 2018The accompanying explanatory notes are an integral part of these consolidated financial statementsNotes 
                                        
 
 
 
NOVO BANCO | 2019 ANNUAL REPORT | 109 

(in thousands of Euros)31.12.201931.12.2018Net profit / (loss) for the period( 1 066 465)( 1 407 987)Other comprehensive income/(loss) Items that will not be reclassified to results( 107 623)( 71 535)Actuarial gains / (losses) on defined benefit plansa)( 107 341)( 70 805)Other comprehensive income from associates accounted for using the equity methoda)  897  779Fair value changes of equity instruments measured at fair value through other comprehensive incomea) 1 692( 2 711)Fair value changes of financial liabilities at fair value through profit or loss that isattributable to changes in their credit riska)( 2 871) 1 202Items that may be reclassified to results 209 412( 76 222)Foreign exchange differencesa)  31( 8 665)Financial assets at fair value through other comprehensive incomea) 209 381( 67 557)Total other comprehensive income/(loss) for the period( 964 676)(1 555 744)Attributable to non-controlling interest( 7 653) 4 655Attributable to Shareholders of the Bank( 957 023)(1 560 399)a) See Statement of Changes in the Consolidated EquityNOVO BANCO GROUPNotesThe accompanying explanatory notes are an integral part of these consolidated financial statementsCONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME FOR THE YEARS ENDED 31 DECEMBER 2019 AND 2018 
 
 
NOVO BANCO | 2019 ANNUAL REPORT | 110 

(in thousands of Euros)Notes31.12.201931.12.2018ASSETSCash, cash balances at central banks and other demand deposits  191 854 081 977 672Financial assets held for trading  20 748 732 843 783Financial assets mandatorily at fair value through profit or loss  211 314 7421 566 225Financial assets designated at fair value through profit or loss  21-  480Financial assets at fair value through other comprehensive income  218 849 8967 661 207Financial assets at amortised cost  2127 141 46026 533 068Securities1 622 5451 389 400Loans and advances to banks 369 228 423 058   (of which, Reverse Repurchase Agreement)- 9 774Loans and advances to customers25 149 68724 720 610Derivatives – Hedge accounting  22 7 452 1 227Fair value changes of the hedged items in portfolio hedge of interest rate risk  22 52 540 33 835Investments in subsidiaries, joint ventures and associates  23 92 628 118 698Tangible assets 889 1521 240 565Tangible fixed assets  24 188 408 142 494Investment properties  25 700 7441 098 071Intangible assets  26 26 378 5 425Tax assets  27 900 0951 203 214Current Tax Assets 1 628 6 689Deferred Tax Assets 898 4671 196 525Other assets  283 378 4923 996 257Non-current assets and disposal groups classified as held for sale  29 40 2554 092 246TOTAL ASSETS45 295 90348 273 902-LIABILITIES    Financial liabilities held for trading  20 544 825 492 953    Financial liabilities designated at fair value through profit or loss  30 102 012 96 762    Financial liabilities measured at amortised cost  3039 673 64938 336 497Deposits from banks9 849 6238 355 560   (of which, Repurchase Agreement)2 168 488 237 178Due to customers28 400 12728 695 268Debt securities issued, Subordinated debt and liabilities associated to transferred assets1 065 2111 051 843Other financial liabilities 358 688 233 826    Derivatives – Hedge accounting  22 58 855 36 150    Provisions  31 307 817 425 935    Tax liabilities  27 17 980 18 453Current Tax liabilities 11 873 12 050Deferred Tax Liabilities 6 107 6 403    Other liabilities  32 586 066 506 790    Liabilities included in disposal groups classified as held for sale  29 1 9424 438 001TOTAL LIABILITIES41 293 14644 351 541EQUITY    Capital  335 900 0005 900 000    Accumulated other comprehensive income  34( 702 311)( 790 884)    Retained earnings  34(6 115 245)(4 682 300)    Other reserves  345 942 5014 872 841    Profit or loss attributable to Shareholders of the parent(1 058 812)(1 412 642)    Minority interests (Non-controlling interests)  34 36 624 35 346TOTAL EQUITY4 002 7573 922 361TOTAL LIABILITIES AND EQUITY45 295 90348 273 902NOVO BANCO GROUPCONSOLIDATED BALANCE SHEETAS AT 31 DECEMBER 2019 AND 2018The accompanying explanatory notes are an integral part of these consolidated financial statements 
 
NOVO BANCO | 2019 ANNUAL REPORT | 111 

(in thousands of Euros)Other Comprehensive IncomeOtherBalance as at 31 December 2017 * 5 900 000 (  175 862)( 2 415 578) 3 631 545 ( 2 298 049)(  29 913)  109 125  4 721 268 Impact of transition to IFRS 9- (  490 374)  41 379   90 175 - - (  1 086)(  359 906)Balance as at 1 January 2018 5 900 000 (  666 236)( 2 374 199) 3 721 720 ( 2 298 049)(  29 913)  108 039  4 361 362 Corrections to the impact of transition to IFRS 9-   14 635 (  1 854)- - - (   15)  12 766 Changes in perimeter- - - - - - (  13 886)(  13 886)  Other Increase / (Decrease) in Equity-   8 474 ( 2 306 247) 1 151 121  2 298 049 - (  33 534) 1 117 863 Appropriation to retained earnings of net profit / (loss) of the previous period *- - ( 2 298 049)-  2 298 049 - - - Reserve of Contingent Capital Agreement- - -  1 149 295 - - -  1 149 295 Transactions with non-controlling interests- - - - - - (  28 882)(  28 882)Other movements-   8 474 (  8 198)  1 826 - - -   2 102 Other changes in non-controlling Interests- - - - - - (  4 652)(  4 652)Total comprehensive income for the period- (  147 757)- - ( 1 412 642)  4 655 - ( 1 555 744)Changes in fair value, net of tax- (  67 557)- - - - - (  67 557)Foreign exchange differences, net of tax- (  8 665)- - - - - (  8 665)Remeasurement of defined benefit plans, net of tax- (  70 805)- - - - - (  70 805)Other comprehensive income appropriated from associated companies-    779 - - - - -    779 Variation in the credit risk of financial liabilities at fair value, net of taxes-   1 202 - - - - -   1 202 Reserves of impairment of securities at fair value through OCI-    604 - - - - -    604 Reserves of sales of securities at fair value through OCI- (  3 315)- - - - - (  3 315)Net profit / (loss) for the period- - - - ( 1 412 642)  4 655 - ( 1 407 987)Balance as at 31 December 2018 5 900 000 (  790 884)( 4 682 300) 4 872 841 ( 1 412 642)(  25 258)  60 604  3 922 361   Other Increase / (Decrease) in Equity- (  13 216)( 1 432 945) 1 069 660  1 412 642 (   1)  8 932  1 045 072 Appropriation to retained earnings of net profit / (loss) of the previous period- - ( 1 412 642)-  1 412 642 - - - Reserve of Contingent Capital Agreement   34 - - -  1 037 013 - - -  1 037 013 Transactions with non-controlling interests- - - - - - (  1 746)(  1 746)Other movements- (  13 216)(  20 303)  32 647 - - - (   872)Other changes in non controlling Interests- - - - - (   1)  10 678   10 677 Total comprehensive income for the period-   101 789 - - ( 1 058 812)(  7 653)- (  964 676)Changes in fair value, net of tax   34 -   211 207 - - - - -   211 207 Foreign exchange differences, net of tax-    31 - - - - -    31 Remeasurement of defined benefit plans, net of tax   16 - (  107 341)- - - - - (  107 341)Other comprehensive income appropriated from affiliates-    897 - - - - -    897 Credit risk changes of financial liabilites at fair value, net of tax   34 - (  2 871)- - - - - (  2 871)Reserves of impairment of securities at fair value through OCI   34 -   4 336 - - - - -   4 336 Reserves of sales of securities at fair value through OCI   34 - (  4 470)- - - - - (  4 470)Net income of the period- - - - ( 1 058 812)(  7 653)- ( 1 066 465)Balance as at 31 December 2019 5 900 000 (  702 311)( 6 115 245) 5 942 501 ( 1 058 812)(  32 912)  69 536  4 002 757 Non-controlling interests* - restated by the amount of the activation of the Contingent Capital Agreement recognized in Other reservesGRUPO NOVO BANCOCONSOLIDATED STATEMENT OF CHANGES IN EQUITYFOR THE YEARS ENDED 31 DECEMBER 2019 AND 2018The accompanying explanatory notes are an integral part of these consolidated financial statementsShare CapitalOther Comprehensive IncomeNet profit/(loss) for the period attributable to shareholders of the BankTotalNotesRetained earningsOther reserves 
 
NOVO BANCO | 2019 ANNUAL REPORT | 112 

(in thousands of Euros)Notes31.12.201931.12.2018Cash flows from operating activitiesInterest received 723 210  795 484 Interest paid( 217 305)( 327 982)Fees and commissions received 367 940  366 634 Fees and commissions paid( 53 456)( 61 180)Recoveries on loans previously written off 31 372  42 424 Contributions to the pension fund( 1 535)( 93 686)Cash payments to employees and suppliers( 449 187)( 406 041) 401 039  315 653 Changes in operating assets and liabilities:Deposits with / from Central Banks( 297 651) 4 742 Financial assets mandatorily at fair value through profit or loss( 248 408) 129 779 Financial assets designated at fair value through profit or loss 85 964 ( 331 573)Financial assets at fair value through other comprehensive income( 869 032)(2 045 648)Financial assets at amortised cost(1 194 539) 594 650 Debt securities( 185 695)( 103 213)Loans and advances to banks 54 090  162 485 Loans and advances to customers(1 062 934) 535 378 Financial liabilities at amortised cost1 491 918 (1 676 569)Deposits from banks1 781 604 ( 69 995)Due to customers( 289 686)(1 606 574)Derivatives - Hedge accounting( 2 225) 103 973 Other operating assets and liabilities 88 249 ( 833 679)Net cash from operating activities before corporate income tax( 544 685)(3 738 672)Corporate income taxes paid( 34 868)( 32 965)Net cash from operating activities( 579 553)(3 771 637)Cash flows from investing activitiesAcquisition of investments in subsidiaries and associated companies( 36 700)( 1 003)Sale of investments in subsidiaries and associated companies 163 828  1 025 Dividends received 9 909  8 974 Acquisition of investment properties- ( 13 720)Sale of investment properties 197 058  69 703 Acquisition of tangible fixed assets ( 19 959)( 16 276)Sale of tangible fixed assets 16 477   332 Acquisition of intangible assets( 26 439)( 5 252)Sale of intangible assets-   3 Net cash from investing activities 304 174  43 786 Cash flows from financing activitiesContingent Capital Agreement1 149 295  791 695 Issue of bonds and other debt securities1 300 000 - Reimbursement of bonds and other debt securities(1 307 855)( 391 596)Issue of subordinated liabilities-  141 200 Net cash from financing activities1 141 440  541 299 Net changes in cash and cash equivalents 866 061 (3 186 552)Cash and cash equivalents at the beginning of the period 719 541 3 906 093 Net changes in cash and cash equivalents 866 061 (3 186 552)Cash and cash equivalents at the end of the period1 585 602  719 541 Cash and cash equivalents include:Cash19 179 220  155 860 Deposits with Central Banks191 408 908  546 023     (of which, Restricted balances)( 268 479)( 258 131)Deposits with banks19 265 953  275 789 Total1 585 602  719 541 CONSOLIDATED CASH FLOW STATEMENTFOR THE YEARS ENDED 31 DECEMBER 2019 AND 2018The accompanying explanatory notes are an integral part of these consolidated financial statementsNOVO BANCO GROUP 
  
 
NOVO BANCO Group 

Notes to the Consolidated Financial Statements as at 31 December 2019  

(Amounts expressed in thousands of Euro, except when otherwise indicated) 

NOTE 1 – ACTIVITY AND GROUP STRUCTURE 

NOVO BANCO, S.A. is the main entity of the financial Group NOVO BANCO focused on the banking activity, 

having  been  incorporated  on  the  3rd  of  August  2014  per  deliberation  of  the  Board  of  Directors  of  Bank  of 

Portugal (the Central Bank of Portugal) dated 3rd of August 2014 (8 p.m.), under No. 5 of article 145-G of the 

General  Law  on  Credit  Institutions  and  Financial  Companies  (“Regime  Geral  das  Instituições  de  Crédito  e 

Sociedades Financeiras” (RGICSF)) , approved by Decree-Law No. 298/92, of 31 December, following the 

resolution  measure  applied  by  Bank  of  Portugal  to  Banco  Espírito  Santo,  S.A.  (BES),  under  the  terms  of 

paragraphs  1  and  3-c)  of  article  145-C  of  the  RGICSF,  from  which  resulted  the  transfer  of  certain  assets, 

liabilities and off-balance sheet elements as well as assets under management of BES from BES to NOVO 

BANCO (NOVO BANCO or the Bank). 

As a result of the resolution measure applied, Fundo de Resolução (“Resolution Fund”) became the sole owner 

of the share capital of NOVO BANCO, in the amount of Euro 4 900 million, with the status of a transition bank, 

with  a  limited  duration,  due  to  the  commitment  assumed  by  the  Portuguese  State  with  the  European 

Commission to sell its shares within two years from the date of its incorporation, extendable for one year. 

On 31 March 2017, the Resolution Fund signed the sale agreement of NOVO BANCO. On 18 October 2017 

the sale process was concluded, following the acquisition of the majority (75%) of its share capital by Nani 

Holdings, SGPS, SA, a company belonging by the North-American Group Lone Star, through two share capital 

increases in the amount of Euro 750 million and Euro 250 million, in October and December, respectively. 

Thus,  as  at  31  December  2019,  the  share  capital  of  NOVO  BANCO  amounted  to  Euro  5  900  million, 

represented by 9 799 999 997 nominative shares, with no nominal value. 

Within the sale process, a Contingent Capitalization Agreement was created, which in case its capital ratios 

decrease below the regulatory requirements defined for NOVO BANCO, and cumulatively, losses are recorded 

in  a  delimited  portfolio  of assets,  the  Resolution  Fund makes  a  payment  corresponding  to  the  lower  of  the 

losses recorded and the amount needed to restore the capital ratios at the relevant level, up to a maximum of 

Euro 3 890 million. 

With the conclusion of the sale process, NOVO BANCO ceased to be considered a transition bank and began 

to  operate  normally,  although  still  being  subject  to  certain  measures  restricting  its  activity,  imposed  by  the 

European Competition Authority. 

Since 18 October 2017 the financial statements of NOVO BANCO Group are consolidated by Nani Holdings 

SGPS, S.A., with registered office at Avenida D. João II, No. 46, 4A, Lisbon. LSF Nani Investments S.a.r.l., 

headquartered in Luxembourg, is the parent company of the Group. 

NOVO BANCO, S.A. has its registered office in Lisbon, at Avenida da Liberdade, No. 195. 

As at 31 December 2019, NOVO BANCO Group (hereinafter also designated as Group or NB Group) has a 

retail network comprising 387 branches in Portugal and abroad (31 December 2018: 402 branches), including 

NOVO BANCO | 2019 ANNUAL REPORT | 113 

 
 
 
branches  in  Spain  and  Luxembourg,  and  4  representative  offices  in  Switzerland  (31  December  2018:  5 

representative offices).  

Group companies in which the Bank has a direct or indirect holding higher or equal to 20%, over which the 

Bank  exercises  control  or  significant  influence,  and  that  were  included  in  the  consolidation  perimeter,  are 

presented below. 

NOVO BANCO | 2019 ANNUAL REPORT | 114 

 
 
 
The entities directly consolidated into NOVO BANCO are the following:  

NOVO BANCO | 2019 ANNUAL REPORT | 115 

NOVO BANCO, SA2014-PortugalBank    Novo Banco Servicios Corporativos, SL19961997SpainInsurance distrib. & real estate management100.00%Full consolidation    Novo Vanguarda, SL20112011SpainServices provider100.00%Full consolidation    Novo Banco dos Açores, SA (NB Açores)20022002PortugalBank57.53%Full consolidation    BEST - Banco Electrónico de Serviço Total, SA (BEST)20012001PortugalElectronic banking100.00%Full consolidation    NB África, SGPS, SA20092009Portugal Holding100.00%Full consolidation    GNB - Gestão de Ativos, SGPS, SA (GNB GA)19921992Portugal Holding100.00%Full consolidation    ES Tech Ventures, S.G.P.S., SA  (ESTV)20002000Portugal Holding100.00%Full consolidation    NB Finance, Ltd. (NBFINANCE)20152015 Cayman IslandsIssue and distribution of securities100.00%Full consolidation    GNB - Recuperação de Credito, ACE (GNBREC)19981998PortugalDebt collection99.15%Full consolidation    GNB Concessões, SGPS, SA (GNB CONCESSÕES)20022003Portugal Holding100.00%Full consolidation    GNB - Serviços de Suporte Operacional, ACE (GNB ACE)20062006PortugalServices provider86.86%Full consolidation    Espírito Santo Representações, Ltda. (ESREP)19961996BrazilRepresentation services99,99%Full consolidation    Fundo de Capital de Risco NOVO BANCO PME Capital Growth20092009PortugalVenture capital fund100.00%Full consolidation    Fundo FCR PME / NOVO BANCO19971997PortugalVenture capital fund56.78%Full consolidationFundo de Gestão de Património Imobiliário - FUNGEPI - Novo Banco19972012Portugal Real estate fund management100.00%Full consolidation    Fundo de Gestão de Património Imobiliário - FUNGEPI - Novo Banco II20112012Portugal Real estate fund management100.00%Full consolidationFUNGERE - Fundo de Gestão de Património Imobiliário19972012Portugal Real estate fund management95.28%Full consolidationImoInvestimento – Fundo Especial de Investimento Imobiliário Fechado20122012Portugal Real estate fund management100.00%Full consolidationPrediloc Capital – Fundo Especial de Investimento Imobiliário Fechado20062012Portugal Real estate fund management100.00%Full consolidationImogestão – Fundo de Investimento Imobiliário Fechado20062013Portugal Real estate fund management100.00%Full consolidationArrábida - Fundo Especial de Investimento Imobiliário Fechado20062013Portugal Real estate fund management100.00%Full consolidationInvesfundo VII – Fundo de Investimento Imobiliário Fechado20082013Portugal Real estate fund management100.00%Full consolidationNB Logística - Fundo Especial de Investimento Imobiliário Aberto20072012Portugal Real estate fund management85.76%Full consolidationNB Património - Fundo de Investimento Imobiliário Aberto19922014Portugal Real estate fund management55.73%Full consolidationFundes - Fundo Especial Investimento Imobiliário Fechado20082015Portugal Real estate fund management100.00%Full consolidationNB Arrendamento - Fundo de Investimento Imobiliário Fechado para Arrendamento Habitacional20092012Portugal Real estate fund management100.00%Full consolidationOrey Reabilitação Urbana - Fundo de Investimento Imobiliário Fechado20062012Portugal Real estate fund management100.00%Full consolidationFimes Oriente - Fundo de Investimento Imobiliário Fechado20042012Portugal Real estate fund management100.00%Full consolidationFundo de Investimento Imobiliário Fechado Amoreiras20062015Portugal Real estate fund management95.24%Full consolidationFundo de Investimento Imobiliário Fechado Solid20042015Portugal Real estate fund management100.00%Full consolidationASAS Invest - Fundo Especial de Investimento Imobiliário Fechado20102013Portugal Real estate fund management100.00%Full consolidationNovimove - Fundo de Investimento Imobiliario Fechado20042019Portugal Real estate fund management100.00%Full consolidationFebagri-Actividades Agropecuárias e Imobiliárias SA20062012PortugalReal estate development100.00%Full consolidationAutodril - Sociedade Imobiliária, SA19982012PortugalReal estate development100.00%Full consolidationJCN - IP - Investimentos Imobiliários e Participações, SA19952012PortugalReal estate development95.28%Full consolidationPortucale - Sociedade De Desenvolvimento Agro - Turistico, SA19902012PortugalAgricultural holdings94.80%Full consolidationGreenwoods Ecoresorts empreendimentos imobiliários, SA20122012PortugalReal estate development100.00%Full consolidationSociedade Imobiliária Quinta D. Manuel I, SA20122012PortugalReal estate development100.00%Full consolidationQuinta da Areia - Sociedade Imobiliária, SA20122012PortugalReal estate development100.00%Full consolidationSociedade Agrícola Turística e Imobiliária da Várzea da Lagoa, SA20122012PortugalReal estate development100.00%Full consolidationImalgarve - Sociedade de Investimentos Imobiliários, SA19862014PortugalReal estate development100.00%Full consolidationPromotur - Empreendimentos Turístico, SA19832014PortugalReal estate development99.875%Full consolidationHerdade da Boina - Sociedade Imobiliária19992012PortugalReal estate development100.00%Full consolidationRibagolfe - Empreendimentos de Golfe, SA19952012PortugalGolf course operations100.00%Full consolidationBenagil - Promoção Imobiliária, SA19702012PortugalReal estate development100.00%Full consolidationImoascay - Promoção Imobiliária, SA20112012PortugalReal estate development100.00%Full consolidationHerdade do Pinheirinho Resort, SA 20072017PortugalReal estate development100.00%Full consolidationHerdade do Pinheirinho II - Investimento Imobiliário, SA20082017PortugalReal estate development100.00%Full consolidationFundo de Investimento Imobiliário Fechado Quinta da Ribeira20062017PortugalReal estate fund management100.00%Full consolidationR Invest - Fundo Especial de Investimento Imobiliário Fechado20092017PortugalReal estate fund management100.00%Full consolidationPromofundo - Fundo Especial de Investimento Imobiliário Fechado20082018PortugalReal estate fund management100.00%Full consolidation    Locarent - Companhia Portuguesa de Aluguer de Viaturas, SA (LOCARENT)19912003PortugalRenting50.00%Equity methodUNICRE - Instituição Financeira de Crédito, SA19742010PortugalNon banking financing17.50%Equity method    Ijar Leasing Algérie20112011AlgeriaLeasing35.00%Equity method    Edenred Portugal, SA19842013PortugalServices provider50.00%Equity method    PNCB - Plataforma de Negociação Integrada de Créditos Bancários, A.C.E. 20182018PortugalServices provider33.33%Equity methodb) Entities consolidated under the equity method as the voting rights grant control to the other shareholders.Activity% Economic InterestConsolidation methodYear incorporatedYear acquiredRegistered officea) The percentage presented above reflects the Group's economic interest. These entities were included in the consolidated balance sheet via the equity method as the Group exercises significant influence over their activities a)b) 
  
 
 
Subgroups: 

Additionally, and considering the requirements of IFRS 10, the Group’s consolidation perimeter includes the 

following structured entities: 

During the financial year of 2019, the main changes in NOVO BANCO Group’s structure were as follows: 

- Subsidiaries and branches 

- 

- 

- 

- 

In January 2019, the London branch was closed; 

In March 2019, the early redemption of Lusitano Project Finance No. 1, FTC; 

In September 2019, BES GMBH merged into Novo Banco; 

In December 2019, a capital increase was made in the Fundo Amoreiras in the amount of Euro 36 

200  thousand,  entirely  carried  out  by  the  NB,  with  the  holding  percentage  going  from  94.16%  to 

95.24%; 

- 

In  December  2019,  Fundo  Fimes  Oriente  capital  was  reduced  in  the  amount  of  Euro  163  815 

thousand; 

- 

- 

- 

In December 2019, the Cayman Islands branch was closed:  

In December 2019, BESIL was merged into Novo Banco; 

In December 2019, ES Plc was merged into Novo Banco. 

NOVO BANCO | 2019 ANNUAL REPORT | 116 

    GNB - Gestão de Ativos, SGPS, SA (GNB GA)19921992PortugalHolding100.00%Full consolidation        GNB - Sociedade Gestora de Fundos de Investimento Mobiliário, SA19871987PortugalInvestment fund management100.00%Full consolidation        GNB - International Management, SA19951995LuxembourgInvestment fund management100.00%Full consolidation        GNB - Sociedade Gestora de Fundos de Investimento Imobiliário, SA19921992PortugalInvestment fund management100.00%Full consolidation        GNB - Sociedade Gestora de Fundos de Pensões, SA19891989PortugalInvestment fund management100.00%Full consolidation        Espírito Santo International Asset Management, Ltd.19981998British Virgin IslandsInvestment fund management50.00%Equity method        GNB - Sociedade Gestora de Patrimónios, SA19871987PortugalWealth management100.00%Full consolidation    ES Tech Ventures, S.G.P.S., SA  (ESTV)20002000PortugalHolding100.00%Full consolidation        Yunit Serviços, SA20002000PortugalInternet portal management33.33%Equity method    Fundo de Capital de Risco NOVO BANCO PME Capital Growth20092009PortugalVenture capital fund100.00%Full consolidation       Righthour, SA20132013PortugalServices provider100.00%Full consolidationImbassaí Participações, SA20092013BrazilHolding100.00%Full consolidationLírios Investimentos Imobiliários, Ltda20072013BrazilReal estate management100.00%Full consolidationUCH Investimentos Imobiliários, Ltda20072013BrazilReal estate management100.00%Full consolidationUCS Participações e Investimentos, Ltda20042013BrazilReal estate management100.00%Full consolidationUR3 Investimentos Imobiliários, Ltda20072013BrazilReal estate management100.00%Full consolidation    Fundo FCR PME / NOVO BANCO19971997PortugalVenture capital fund56.78%Full consolidation        Enkrott SA20062006PortugalWater treatment and management16.07%Equity method        Logic C - Logística Integrada, SA20052016PortugalLogistics20.74%Equity method       Epedal - Indústria de Componentes Metálicos, S.A.19812015PortugalHolding12.22%Equity methodNexxpro - Fábrica de Capacetes, S.A. 20012015PortugalHelmet manufacturing38.99%Equity methodCristalmax – Indústria de Vidros, S.A.19942017PortugalGlass manufacturing18.96%Equity methodAch Brito & Ca, SA19182015PortugalSoap manufacturing8.77%Equity methodM. N. Ramos Ferreira, Engenharia, SA19832013PortugalEngeneering8.11%Equity method    GNB Concessões, SGPS, SA (GNB CONCESSÕES)20022003PortugalHolding100.00%Full consolidation        Lineas – Concessões de Transportes, SGPS, SA20102010PortugalHolding40.00%Equity method    Portucale - Sociedade De Desenvolvimento Agro - Turístico, SA19902012PortugalAgricultural holdings94.80%Full consolidation        Herdade da Vargem Fresca VI - Comércio e Restauração SA19972012PortugalCatering94.80%Full consolidationa) The percentage presented above reflects the Group's economic interest. These entities were included in the consolidated balance sheet via the equity method as the Group exercises significant influence over their activities.b)  Entities consolidated under the equity method as the voting rights grant control to the other shareholders.Activity% Economic InterestConsolidation methodYear incorporatedYear acquiredRegistered officea)a)b)a)a)a)Lusitano Mortgages No.6 plc (*)20072007Ireland100%Full consolidationLusitano Mortgages No.7 plc (*)20082008Ireland100%Full consolidationLusitano SME No. 3 (*)20162016Portugal100%Full consolidation(*) - Structured entities set up in the scope os securitization operations, recorded in the consolidated financial statements in accordance with the continued involvement of theGroup in these operations, determined based on the percentage of the equity pieces held of the respective vehicles (see Note 38)Consolidation methodYear incorporatedYear acquiredRegistered office% Economic Interest 
 
 
 
 
- Associated companies 

- 

In March 2019, the Nexxpro, an associated company held by the FCR PME NB Fund, made a capital 

increase  of  Euro  440  thousand,  which  was  fully  subscribed  by  the  Fund.  As  such,  the  Fund's 

participation percentage in this Company went from 59.58% to 68.68%; 

- 

In August 2019, Epedal, SGPS, S.A. was merged into Epedal - Indústria de Componentes Metálicos, 

S.A. 

During the financial year of 2018, the main changes in NOVO BANCO Group’s structure were as follows:  

- Subsidiaries and branches 

- 

- 

- 

In January 2018, ESTV acquired Opway 1.032% of the share capital of GNB Concessões for 1 euro; 

In March 2018, Palexpo Imobiliária. S.A., was liquidated; 

In May 2018, Fundo Solid increased its share capital by Euro 250 thousand; this capital increase was 

fully subscribed and paid by NOVO BANCO; 

- 

In June 2018, the companies Quinta dos Cónegos  – Sociedade Imobiliária, S.A. and GNB SI ACE 

were liquidated; 

- 

In June  2018,  NOVO  BANCO  acquired participation  units  of  Fundo  Invesfundo  VII  for  Euro  1  003 

thousand, representing 4.14% of its share capital, and now owns 100% of the capital of the Fund; 

- 

In June 2018, Promofundo fund became part of the consolidation perimeter of NOVO BANCO Group 

as a result of a process of transfer in lieu of payment of the participation units representing the entire 

share capital of this fund; 

In August 2018, Promofundo fund increased its share capital by Euro 22 850 thousand; 

In October 2018, Sociedade da Vargem Fresca III – Comércio e Serviços, S.A., owned by Portucale, 

was liquidated; 

In October 2018, the securitization operation Lusitano Finance N. º 3 was liquidated; 

In  October  2018,  NOVO  BANCO  received  as  a  payment  in  kind  260  000  shares  from  GNB 

Concessões equity capital, making NB Group the owner of 100% of the entity; 

In November 2018, Madeira’s branch was terminated; 

In December 2018, the companies Herdade da Vargem Fresca V e Herdade da Vargem Fresca VII, 

- 

- 

- 

- 

- 

- 

owned by Portucale, were liquidated. 

- Associated companies 

- 

In February 2018, NOVO BANCO and GNB Concessões sold their stake in Ascendi Pinhal Interior, 

recording a consolidated capital gain of Euro 1 026 thousand; 

- 

In April 2018, the FCR SME NB fund sold the 33.33% stake held in Attentionfocus, Lda for Euro 1, 

generating no impact on results. Simultaneously, the accessory capital and shareholder loans granted 

to this Company were fully reimbursed; 

- 

In October 2018, FCR PME NB Fund started to consolidate the entities Ach Brito & Ca, S.A. and M. 

N. Ramos Ferreira, Engenharia, S.A. using the equity method. 

NOVO BANCO | 2019 ANNUAL REPORT | 117 

 
 
 
 
During  2019  and  2018,  the  movements  relating  to  acquisitions,  disposals  and  other  investments  and 

reimbursements in subsidiaries and associated companies are detailed as follows: 

In addition, in February 2018 the sale of assets and liabilities of the NOVO BANCO Branch in Venezuela to 

BANCAMIGA, Banco Universal, C.A., from Venezuela, was completed for the value of 11 707 500 thousand 

Venezuelan bolivars (approximately Euro 272 thousand at DICOM-BCV exchange rate of February 28, 2018). 

The sale had no impact on results in that period because the operation in Venezuela was fully impaired in 

2017. Upon completion of the transaction and cancellation of the bank license, NOVO BANCO no longer has 

any banking activity in Venezuela. 

The subsidiaries classified under IFRS 5 as non-current assets held for sale and discontinued operations, are 

detailed in Note 29. 

NOTE 2 – MAIN ACCOUNTING POLICIES 

2.1. Basis of presentation 

In accordance with Regulation (EC) No. 1606/2002 of 19 July 2002 of the European Council and the Parliament 

and Notices 5/2015 of Bank of Portugal, the consolidated financial statements from NOVO BANCO, S.A. were 

prepared  in  accordance  with  the  International  Financial  Reporting  Standards  (IFRS)  as  adopted  by  the 

European Union effective as of 1 January 2019. 

The IFRS comprise accounting standards issued by International Accounting Standards Board (IASB) as well 

as  interpretations  issued  by  the  International  Reporting  Interpretations  Committee  (IFRIC),  and  by  their 

predecessor bodies Standing Interpretations Committee (“SIC”). 

NOVO BANCO | 2019 ANNUAL REPORT | 118 

(in thousands of Euros)Acquision costOther investments(a)TotalDisposal amountOther reimbursements (a)TotalProfit / (loss) on disposals / liquidationsSubsidiariesAutodril-    60    60 - - - - Amoreiras-   36 200   36 200 - - - - Fimes Oriente- - - (  163 815)(  163 815)- -   36 260   36 260 - (  163 815)(  163 815)- Associated companies- - Nexxpro-    440    440 - - - - -    440    440 - - - - -   36 700   36 700 - (  163 815)(  163 815)- (a)  Share capital increases / decreases, supplementary capital contributions, shareholder loans, financial instrument exchange operations and incorporation of companiesAcquisitionsDisposals31.12.2019(in thousands of Euros)Acquision costOther investments(a)TotalDisposal amountOther reimbursements (a)TotalProfit / (loss) on disposals / liquidationsSubsidiariesSolid-    250    250 - - - - Invesfundo VII  1 003 -   1 003 - - - - Promofundo-   22 850   22 850 - - - -   1 003   23 100   24 103 - - - - Associated companies- - Ascendi Pinhal Interior- - -    10 -    10   1 026 - - -    10 -    10   1 026   1 003   23 100   24 103    10 -    10   1 026 (a)  Share capital increases / decreases, supplementary capital contributions, shareholder loans, financial instrument exchange operations and incorporation of companies31.12.2018AcquisitionsDisposals 
  
 
 
 
The  consolidated  financial  statements  of  NOVO  BANCO  are  presented  as  at  31  December  2019.  The 

accounting policies used by the Group in their preparation are consistent with those used in the preparation of 

the financial statements as at 31 December 2018, except in what concerns with the new standards issued. 

These changes are presented below. 

Accounting Policies, Changes in Accounting Estimates and Errors 

Changes in accounting policies 

New and amended standards  

As described in Note 45, in the preparation of its consolidated financial statements as at 31 December 2019 

the Group adopted the accounting standards issued by the IASB and the IFRIC interpretations with mandatory 

effect  as  from  1  January  2019.  The  accounting  policies  used  by  the  Group  in  preparing  the  consolidated 

financial statements, described in this note, were adopted accordingly. 

In these financial statements, the Group first applied IFRS 16, which is mandatory for periods beginning on or 

after 1 January 2019. The Group did not early adopt any other regulation or interpretation. 

IFRS 16 Leases 

The Group first adopted IFRS 16 Leases as at 1 January 2019, and the comparative information presented for 

2018 has not been restated, so it is presented, as previous reported, in accordance with IAS 17 and related 

interpretations. 

According to IFRS 16: 

-  as a lessee, the standard introduces a single accounting model with the recognition of rights-of-use 

assets representative of their rights of use of the underlying assets and lease liabilities representative 

of their obligations to make lease payments; 

-  as a lessor, accounting remains the same as existing accounting policies and leases may be classified 

as financial or operating. 

In  the  transition  to  IFRS  16,  the  Group  recognized  assets  under  right  of  use  and  lease  liabilities,  with  the 

following impact in the consolidated financial statements: 

A. Lease Definition 

The Group first adopted IFRS 16 through the modified retrospective approach, so no impact was recognized 

in equity, since there were no differences between the right-of-use asset and the lease liability in the initial 

recognition on 1 January 2019. 

In  the transition  to  IFRS  16,  the  Group opted  to apply  the “practical  expedient”  allowed by  the  standard  to 

support the assessment of which transactions are leases. The Group has only applied IFRS 16 in contracts 

that were previously identified as leases. Contracts that were not identified as leases under IAS 17 and IFRIC 

4 were not revalued to determine whether they were leases. Therefore, the definition of lease in accordance 

NOVO BANCO | 2019 ANNUAL REPORT | 119 

(in thousands of Euros)Assets under right-of-use presented in Other tangible assets  71 105 Lease liabilities  71 105  
 
 
 
 
with IFRS 16 has been applied only to contracts that entered into force or have changed as of or after 1 January 

2019 (including). 

Previously, the Group classified real estate leases as operational leases in accordance with IAS 17. Leases 

typically  take  place  over  periods  of  up  to  5  years.  Some  of  them  include  an  option  to  renew  the  lease  for 

additional periods that vary between 1 month and 20 years after the end of the non-cancellable period. Some 

leases also provide for additional rent payments due to changes in local index prices. 

In the transition, for leases classified as operating leases in accordance with IAS 17, the lease liabilities were 

measured  at  the  present  value  of  the  remaining  lease  payments,  discounted  at  the  Group's  incremental 

financing rate on 1 January 2019. The right-of-use assets are measured at the amount equivalent to the lease 

liability, adjusted by the amount of any advance or accumulated lease payments. 

Practical expedients 

The Group has adopted some practical expedients provided for in the standard in applying IFRS 16 to leases 

previously classified as operating leases in accordance with IAS 17. 

-  Apply the exception of non-recognition of assets under right of use and liabilities for short-term leases 

(i.e. with a lease term of 12 months or less); 

-  Apply the exception of non-recognition of assets under use and liabilities for low value leases (i.e. 

new value less than Euro 5 thousand); 

-  Do not separate lease components from non-lease components. 

For leases that were classified as finance leases in accordance with IAS 17, the accounting amount of assets 

under lease use and the liability of the lease as at 1 January 2019 was determined at the accounting amount 

of the lease asset and the lease liability, according to IAS 17 immediately prior to that date. 

The accounting standards and interpretations recently issued, but not yet effective and which the Group has 

not yet applied in the preparation of its financial statements, can be analysed in Note 45. 

The consolidated financial statements are expressed in thousands of Euro, rounded to the nearest thousand. 

They have been prepared under the assumption of continuity of operations from the accounting records and 

following the historical cost convention, except for the assets and liabilities accounted for at fair value, namely 

derivative financial instruments, financial assets and liabilities at fair value through profit or loss, financial assets 

at fair value through other comprehensive income, investment properties and hedged assets and liabilities, in 

respect of their hedged component. 

Changes in accounting estimates 

The preparation of financial statements in accordance with IFRS requires the Group to make judgements and 

estimates and use assumptions that affect the application of the accounting policies and the reported amounts 

of income, expenses, assets and liabilities. Changes in such assumptions or differences when compared to 

the reality may impact the current estimates and judgements. The areas involving a higher level of judgement 

or  complexity,  or  areas  where  assumptions  and  estimates  are  significant  to  the  consolidated  financial 

statements are analysed in Note 3. 

The consolidated financial statements and the Management Report of 31 December 2019 were approved at 

the  Executive  Board  of  Directors’  meeting  held  on  25  March  2020  and  will  be  submitted  to  the  General 

Assembly of Shareholders, which has the power to justifiably decide to change them. However, it is Executive 

Board of Directors conviction that these consolidated financial statements will be approved without changes. 

NOVO BANCO | 2019 ANNUAL REPORT | 120 

 
2.2. Consolidation principles 

These  consolidated 

financial  statements  comprise 

the  assets, 

liabilities, 

income,  expenses,  other 

comprehensive income and cash flows of NOVO BANCO  and of its subsidiaries (Group or NOVO BANCO 

Group) and the results attributable to the Group relating to shareholdings in associated companies. 

These  accounting  policies  have  been  consistently  applied  to  all  the  Group  subsidiaries  and  associated 

companies during the financial years covered by these consolidated financial statements, with the exception 

of GNB – Companhia de Seguros Vida, S.A. (GNB Vida) which did not adopt IFRS 9 as of 1 January 2018 due 

to the company benefiting from the deferment period of the adoption of this standard granted to Insurance 

Companies,  which  extends  until  1  January  2021,  which  is  why,  as  at  31  December  2018,  its  assets  and 

liabilities recognized in discontinued operations still follow the valuation recommended in IAS 39 - Financial 

Instruments. 

Subsidiaries  

Subsidiaries  are  entities  (including  investment  funds  and  securitization  vehicles)  over  which  the  Group 

exercises control. The Group controls an entity when it is exposed, or has rights, to the variability of the return 

deriving from its involvement with that entity and may take possession of same by way of the power it has over 

the entity (de facto control) and has the ability to affect these variable returns through the power it held over 

the relevant activities of the entity. As provided in IFRS 10, the Group analyses the objective and the structuring 

of how an entity’s operations are developed when assessing its control over such entity. Subsidiaries are fully 

consolidated from the date on which control over their activities is transferred to the Group and until the date 

that  control  ceases.  Holdings  of  third  parties  in  these  entities  are  presented  in  the  caption  Non-controlling 

interests, except for open investment funds in which these values are presented in the caption Other liabilities, 

due to the high probability of their redemption. 

The accumulated losses of a subsidiary are attributed proportionally to non-controlling interests even if this 

results in the recognition of non-controlling interests of a negative value. 

When  control  is  obtained  in  a  business  combination  achieved  in  stages  (step  acquisition)  the  Group 

remeasures its previously held non-controlling interest in the entity at its fair value and recognizes the resulting 

gain or loss in the income statement upon determining the respective goodwill. At the moment of a partial sale, 

resulting in the loss of control of a subsidiary, any remaining non-controlling interest retained is remeasured to 

its fair value at the date the control is lost, and the resulting gain or loss is recognised in the income statement. 

The entity identified as acquirer or incorporator integrates the results of the entity/ business acquired as from 

the date of its acquisition, that is, from the date of the takeover of control. 

The accounting treatment of mergers by incorporation, between entities under common control, follows the 

same principles - the integration of the assets and liabilities of the entity to be incorporated is carried out at the 

amounts presented in the consolidated financial statements of the entity that has control over the two entities, 

at the highest level of the Group's financial holdings chain (the "predecessor"). The difference between the 

carrying  book  value  of  the  incorporated  assets  and  liabilities  and  the  amount  of  the  financial investment  is 

recognised as a merger reserve. 

Associated companies 

Associated companies are those entities over which the Group has significant influence over the company’s 

financial and operating policies, but not its control. Generally, when the Group owns more than 20%  of the 

voting rights but less than 50%, it is presumed to have a significant influence. Even if the Group owns less than 

NOVO BANCO | 2019 ANNUAL REPORT | 121 

 
20% of the voting rights, it can still have a significant influence through its participation in the management of 

the associated company or its representation in its executive Management bodies. 

Investments in associated companies are recorded in the consolidated financial statements of the Bank using 

the equity method of accounting from the date on which significant influence is attained by the Group and until 

the  date  that  significant  influence  ceases.  The  carrying  value  of  the  investments  in  associated  companies 

includes  the  value  of  the  respective  goodwill  determined  at  the  acquisition  date  and  is  presented  net  of 

impairment losses. NOVO BANCO carries out impairment tests on its investments in associated companies, 

whenever  there  are  any  indications  of  impairment.  Impairment  losses  recognised  in  prior  years  may  be 

reversed, up to the limit of the accumulated losses. 

In a step acquisition that results in the Group obtaining significant influence over an entity, any previously held 

stake in that entity is remeasured to its fair value through the income statement when the equity method is first 

applied. 

When the Group’s share of losses of an associated company equals or exceeds its interest in the associated 

company, including any medium and long-term interest, the Group discontinues the application of the equity 

method, except when it has a legal or constructive obligation to cover those losses or has made payments on 

behalf of the associated company. 

Gains or losses on disposals of shares in associated companies are recognised in the income statement even 

if those disposals do not result in the loss of significant influence. Dividends attributed by associated companies 

reduce the Balance Sheet value recognised by the Group. 

Structured Entities (SE)  

The  Group  consolidates,  using  the  full  consolidation  method,  certain  special  purpose  entities,  created 

specifically  to  accomplish  a  narrow  and  well-defined  objective,  when  the  substance  of  the  relationship  with 

those entities indicates that they are controlled by the Group, irrespective of the percentage of the equity held. 

The  evaluation  of  the  existence  of  control  is  made  based  on  the  established  by  IFRS  10  –  Consolidated 

Financial  Statements,  according  to  which  a  SE  is  controlled  if  (i)  the  Group  is  exposed  or  has  rights  to  its 

results; and (ii) the Group has the power to affect the SE’s results through the control it exercises over them.  

Investment funds managed by the Group  

As part of its asset management activity, the Group manages investment funds on behalf of the holders of the 

participation units. The financial statements of these funds are not consolidated by the Group except in  the 

cases where control is exercised over their activity, according to the criteria established by IFRS 10. 

Goodwill 

Goodwill  represents  the  difference  between  the  acquisition  cost  and  the  fair  value  of  the  Group’s  share  of 

identifiable net assets, liabilities and contingent liabilities acquired. 

Business combinations occurring after 31 December 2009 were accounted for using the purchase method. 

The acquisition cost includes the fair values: i) of the assets transferred, ii) of the liabilities assumed by the 

acquirer before the previous shareholders of the acquired, and iii) of the equity instruments issued.   

In accordance with IFRS 3 – Business Combinations, the Group measures goodwill as the difference between 

the fair value of the consideration transferred including the fair value of any non-controlling interest previously 

held,  and  the  fair  value  attributable  to  the  assets  acquired  and  the  liabilities  assumed  and  any  equity 

NOVO BANCO | 2019 ANNUAL REPORT | 122 

 
instruments issued. The fair values are determined at the acquisition date. The costs directly attributable to the 

acquisition are expensed at the moment of the acquisition.  

As at the acquisition date, the non-controlling interests are measured at their proportional interest in the fair 

value of the net identifiable assets acquired and liabilities assumed, without their respective portion of goodwill. 

As a result, the goodwill recognised in these consolidated financial statements corresponds solely to the portion 

attributable to the shareholders of the Bank.  

In accordance with IFRS 3 – Business Combinations, positive goodwill is recognised as an asset at its cost 

and is not amortised. Goodwill relating to the acquisition of associated companies is included in the carrying 

book value of the investments in those associated companies, determined using the equity method. Negative 

goodwill  is  recognised  directly  in  the  income  statement  in  the  period  the  business  combination  occurs. 

Impairment losses of goodwill may not be reversed in the future. 

The recoverable amount of the goodwill recognised as an asset is reviewed annually, regardless of whether 

there is, or not, any indication of impairment. Impairment losses are expensed directly in the income statement. 

The recoverable amount corresponds to the lower of market value less costs to sell and the respective value 

in use. In determining value in use, estimated future cash flows are discounted using a rate that reflects market 

conditions, the time value of money and business risks. 

Transactions with non-controlling interests  

Acquisitions of non-controlling interests that do not result in a change in control over a subsidiary are accounted 

for as transactions with shareholders and, therefore, no additional goodwill is recognised as a result of such 

transactions. Any difference between the acquisition cost and the carrying book value of the non-controlling 

interest acquired is recognised directly in reserves. Similarly, gains or losses arising from sale of non-controlling 

interests that do not result in a loss of control over a subsidiary, are always recorded against reserves. 

Gains or losses arising on the dilution or on the sale of portion of an interest in a subsidiary, resulting in a loss 

of control, are recognised, by the Group, in the income statement. 

Non-controlling interests in Open Real Estate Funds are recorded under Other Liabilities. 

Transcription of financial statements in foreign currency  

The financial statements of each of the Group’s subsidiaries and associated companies are prepared using 

their functional currency, which is defined as the currency of the primary economic environment in which that 

entity operates. The Group’s consolidated financial statements are prepared in Euro, which is NOVO BANCO’s 

functional currency. 

The financial statements of each of the Group entities that have a functional currency different from the Euro 

are translated into Euro in accordance with the following criteria: 

-  Assets and liabilities are translated using the exchange rate prevailing at the reporting date; 

- 

Income  and  expenses  are  translated  at  exchange  rates  approximating  the  real  rates  ruling  at  the 

dates of the transactions;  

-  The exchange differences arising between the translation amount of the equity at the beginning of the 

period and the amount determined at the Balance Sheet date of the consolidated accounts, using the 

exchange rates applicable at that date, are recorded against reserves (other comprehensive income). 

Similarly,  regarding  the  subsidiaries  and  associated  companies’  results,  the  exchange  differences 

arising from the translation of income and expenses at the rates ruling at the dates of the transactions 

NOVO BANCO | 2019 ANNUAL REPORT | 123 

 
and that determined at the Balance Sheet date are recorded in reserves. When the entity is sold, such 

exchange differences are recognised in results as an integral part of the gain or loss on the disposal.  

Balances and transactions eliminated with consolidation 

Intercompany balances and transactions, including any unrealised gains and losses on transactions between 

Group  companies,  are eliminated  in  preparing  the consolidated  financial  statements,  unless  the  unrealised 

losses  provide  evidence  of  an  impairment  loss  that  should  be  recognised  in  the  consolidated  financial 

statements.  

Unrealised gains on transactions between the Group and its associated companies are eliminated to the extent 

of  the  Group’s  interest  in  the  associated  companies.  Unrealised  losses  are  also  eliminated  unless  the 

transactions reveal evidence of impairment.  

The  accounting  policies  of  subsidiaries  and  associated  companies  are  changed,  whenever  necessary,  to 

ensure that same are applied consistently throughout the Group. 

2.3. Foreign currency transactions 

Foreign currency transactions are translated into the functional currency using the exchange rate prevailing at 

the date of the transaction. 

Monetary  assets  and  liabilities  denominated  in  foreign  currencies  are  translated  into  Euro  at  the  foreign 

exchange rates ruling at the Balance Sheet date. Foreign exchange differences arising on this translation are 

recognised in the income statement. 

Non-monetary assets and liabilities recorded at historical cost, denominated in foreign currency, are translated 

using the exchange rate prevailing at the transaction date. Non-monetary assets and liabilities, denominated 

in foreign currency, that are stated at fair value are translated into Euro at the foreign exchange rates ruling at 

the dates the fair value was determined. The resulting exchange differences are accounted for in the income 

statement,  except  if  related  to  equity  instruments  classified  as  financial  assets  at  fair  value  through  other 

comprehensive income, which are recorded in equity reserves. 

Foreign exchange differences relating to cash flow hedges and the hedging of the net investment in foreign 

operational units, when they exist, are recognised in other comprehensive income.  

2.4. Derivative financial instruments and hedge accounting 

Classification 

The Group classifies its derivative portfolio into (i) fair value hedge and (ii) trading derivatives, which include, 

in  addition  to  the  trading  book,  other  derivatives  contracted  for  the  purpose  of  hedging  certain  assets  and 

liabilities designated at fair value through profit or loss but not classified as hedging (fair value option). 

NOVO BANCO | 2019 ANNUAL REPORT | 124 

 
 
 
 
 
 
Recognition and measurement 

Derivative financial instruments are initially recognised at their fair value on the date the derivative contract is 

entered into (trade date). Subsequent to initial recognition, the fair value of derivative financial instruments is 

remeasured on a regular basis and the resulting gains or losses on remeasurement are recognised directly in 

the  income  statement,  except  for  derivatives  designated  as  hedging  instruments.  The  recognition  of  the 

resulting gains or losses arising on the derivatives designated as hedging instruments depends on the nature 

of the risk being hedged and the hedge model used. 

Derivatives traded on organised markets, namely futures and some options contracts, are recorded as trading 

derivatives and their fair value changes are recorded against the income statement. The margin accounts are 

included under other assets and other liabilities (see Notes 28 and 32) and comprise the minimum collateral 

mandatory for open positions.  

The fair value of the remaining derivative financial instruments corresponds to their market value, if available, 

or is determined using valuation techniques, including discounted cash flow models and options pricing models, 

as appropriate. 

Hedge accounting 

•  Classification criteria 

Derivative  financial  instruments  used  for  hedging  purposes  may  be  classified  in  the  accounts  as  hedging 

instruments provided the following criteria are cumulatively met: 

(i)  Hedging instruments and hedged items are eligible for the hedge relationship; 

(ii)  At the inception of the hedge, the hedge relationship is identified and documented, including identification 

of the hedged item and hedging instrument and evaluation of the effectiveness of the hedge; 

(iii)  There is an economic relationship between the hedged item and the hedging instrument; 

(iv)  The effect of credit risk does not dominate the changes in value that result from this economic relationship; 

(v)  The effectiveness of the hedge can be reliably measured, both at the inception of the hedge and on an 

ongoing basis. 

The use of derivatives is framed in the Group's risk management strategy and objectives. 

• 

Fair value hedge 

In a fair value hedging operation, the carrying value of the hedged asset or liability, determined in accordance 

with the respective accounting policy, is adjusted to reflect the changes in its fair value attributable to the risk 

being hedged. Changes in the fair value of the derivatives that are designated as hedging instruments are 

recorded in the income statement, together with any changes in the fair value of the hedged asset or liability 

that are attributable to the risk hedged. In cases where the hedging instrument covers an equity instrument 

designated at fair value through other comprehensive income, changes in fair value are also recognised in 

other comprehensive income.  

If the hedge no longer meets the effectiveness requirement, but the objective of risk management stays the 

same, the Group may adjust the hedging operation in order to meet the eligibility criteria (rebalancing). 

If  the  hedge  no  longer  meets  the  criteria  for  hedge  accounting  (if  the  hedging  instrument  expires,  is  sold, 

terminated  or  exercised,  without  having  been  replaced  in  accordance  with  the  entity's  documented  risk 

management  objective),  the  derivative  financial instrument is  transferred  to  the  trading portfolio  and  hedge 

accounting is discontinued prospectively. The cumulative adjustment to the carrying book value of a hedged 

NOVO BANCO | 2019 ANNUAL REPORT | 125 

 
asset or liability corresponding to a fixed income instrument, is amortised via the income statement over the 

period to its maturity, using the effective interest rate method. 

•  Cash flow hedge 

When a derivative financial instrument is designated as a hedge against the variability of highly probable future 

cash  flows,  the  effective  portion  of  the  changes  in  the  fair value  of  the  hedging  derivative  is  recognised  in 

reserves, being recycled to the income statement in the periods in which the hedged item affects the income 

statement. The ineffective portion is recognised in the income statement. 

When  a  hedging  instrument  expires  or  is  sold,  or  when  a  hedge  no  longer  meets  the  criteria  for  hedge 

accounting,  any  cumulative  gain  or  loss  recognised  in  reserves  at  that  time  is  recognised  in  the  income 

statement when the hedged transaction also affects the income statement. When a hedged transaction is no 

longer expected to occur, the cumulative gain or loss reported in equity is recognised immediately in the income 

statement and the hedging instrument is reclassified to the trading portfolio. 

Embedded derivatives  

If a hybrid contract includes a host contract that is a financial asset under IFRS 9, the Group classifies the 

entire contract in accordance with the policy outlined in note Note 2.5. 

If a hybrid contract includes a host contract that is not an asset under IFRS 9, an embedded derivative shall 

be separated from the host contract and accounted for as a derivative under this Standard if, and only if:  

a.  The economic characteristics and risks of the embedded derivative are not closely related to the economic 

characteristics and risks of the host contract; 

b.  a separate financial instrument with the same terms as the embedded derivative satisfies the definition of 

a derivative; and 

c.  The hybrid contract is not measured at fair value and changes in fair value are recognised in profit or loss 

(a derivative that is embedded in a financial liability at fair value through profit or loss is not separated). 

These embedded derivatives are measured at fair value with the changes in fair value being recognised in the 

income statement. 

2.5. Other financial assets: placements with credit institutions, customer loans and securities 

From 1 January 2018, the Group initially classifies all of its financial assets based on the business model for 

managing  the  assets  and  the  asset’s  contractual  terms.  This  classification  determines  how  the  asset  is 

measured after its initial recognition: 

-  Amortised cost: if it is held within a business model with the objective to hold financial assets in order 

to  collect  contractual  cash  flows  that  are  solely  payments  of  principal  and  interest  (SPPI  -  solely 

payments of principal and interest); 

-  Fair value through other comprehensive income: if it is held within a business model, the objective of 

which  is  achieved  by  both  collecting  contractual  cash  flows  and  selling  financial  assets  and  the 

contractual cash flows fall under the scope of SPPI. In addition, upon initial recognition, the Bank may 

choose  to  classify  irrevocably  equity  instruments  in  the  fair  value  through  other  comprehensive 

income portfolio being the changes in the fair value recognised in equity;  

-  Mandatorily measured at fair value through profit or loss: all cases not within the scope of SPPI; 

NOVO BANCO | 2019 ANNUAL REPORT | 126 

 
 
-  Measured at fair value through profit or loss: other financial instruments not included in the business 

models described above. If these assets are acquired for the purpose of trading in the short term, 

they are classified as held for trading. 

In  accordance  with  its  documented  strategy  for  risk  management,  the  Group  contracts  derivative  financial 

instruments to hedge certain risks pertaining to a specific part of the loan portfolio, without, however, resorting 

to hedge accounting as described in Note 2.4. In these situations, the initial recognition of the loan is made 

measurement fair value through profit or loss. In this manner, measurement consistency is achieved between 

the loans and the derivatives for risk management purposes (accounting mismatch). 

Initial recognition and measurement and derecognition  

These financial assets are initially recognised at fair value plus transaction costs, except for financial assets at 

fair value through profit or loss, where transaction costs are directly recognised in the income statement. 

Financial assets are derecognised when (i) the Group's contractual rights to its cash flows have expired, (ii) 

the Group has transferred substantially all the risks and rewards associated with its holding, or (iii) retained 

part, but not substantially all the risks and rewards associated with their detention, control over the assets has 

been transferred. When a financial asset measured at fair value through OCI is derecognised, the accumulated 

gain or loss previously recognised in other comprehensive income is reclassified to profit or loss. In the specific 

case of equity instruments, the cumulative gain or loss previously recognised in other comprehensive income 

is not reclassified to profit or loss and is transferred between equity captions. 

Deposits and loans and advances to banks and loans and advances to customers are recorded on the date 

the amount of the transaction is advanced to the counterparty. Acquisitions and disposals of securities are 

recognised on the trade date, that is, on the date on which the Group undertakes to acquire or dispose of the 

asset. 

Financial assets at amortised cost or accounted at fair value through other comprehensive income 

In  accordance  with  IFRS  9  -  Financial  Instruments,  for  a  financial  asset  to  be  classified  and  measured  at 

amortised cost or at fair value through other comprehensive income, it is necessary that: 

(i)  The contractual terms of the financial asset give rise to cash flows that are solely payments of principal 

and interest (SPPI - solely payments of principal and interest) on the principal amount outstanding. 

Principal,  for  the  purposes  of  this  test  is  defined  as  the  fair  value  of  the  financial  asset  at  initial 

recognition. The contractual terms that are SPPI are consistent with a basic lending  arrangement. 

Contractual terms that introduce exposure to risks or volatility in the contractual cash flows that are 

unrelated  to  a  basic  lending  arrangement,  such  as  exposure  to  changes  in  stocks  or  commodity 

prices, do not give rise to contractual cash flows that are solely payments of principal and interest on 

the amount outstanding. In such cases, the financial asset is required to be measured at fair value 

through profit or loss; 

(ii)  The  financial  asset  is  held  within  a  business  model  with  the  objective  to  hold  financial  assets  to 

maturity  to  collect  contractual  cash  flows  (financial  assets  at  amortised  cost)  or  to  collect  the 

contractual  cash  flows  until  maturity  and  selling  the  financial  asset  (financial  assets  at  fair  value 

through other comprehensive income). The assessment of the business models of the financial asset 

is fundamental for its classification. The Group determines the business models by financial asset 

groups according to how they are managed to achieve a particular business objective. The  Group's 

business models determine whether cash flows will be generated by obtaining only contractual cash 

flows, from selling the financial assets or both. At initial recognition of a financial asset, the Group 

NOVO BANCO | 2019 ANNUAL REPORT | 127 

 
determines whether it is part of an existing business model or if it reflects a new business model. The 

Group reassesses its business models in each reporting period in order to determine whether there 

have been changes in business models since the last reporting period. 

The above requirements do not apply to lease receivables, which meet the criteria defined in IFRS 16 – Leases.  

Financial  assets  that  are  subsequently  measured  at  amortised  cost  or  at  fair  value  through  other 

comprehensive income are subject to impairment. 

Financial  assets  at  fair  value  through  other  comprehensive  income  are  initially  recorded  at  fair  value  and 

subsequently  measured  at  fair  value  with  changes  in  the  fair  value  recognised  in  reserves  (other 

comprehensive  income)  until  derecognition,  when  cumulative  potential  gains  and  losses  recognised  in 

reserves are reclassified to the caption Gains and losses on financial assets and liabilities designated at fair 

value through profit or loss. In the specific case of equity instruments, the cumulative gains/ (losses) previously 

recognised in equity is not reclassified to profit or losses being reclassified between equity accounts. However, 

dividends received from these equity instruments are recognised in profit or loss.  

At  initial  recognition,  financial  assets  at  amortised  cost  are  recorded  at  acquisition  cost,  and  subsequently 

measured at amortised cost based on the effective interest rate. Interest, calculated at the effective interest 

rate, and dividends are recognised in profit or loss. 

Financial assets at fair value through profit or loss  

Financial assets measured at fair value through profit or loss present the following characteristics: 

- 

- 

contractual cash flows are not SPPI (mandatorily measured at fair value through profit or loss); and/or 

 it is held within a business model which objective is neither to obtain only contractual cash flows or 

to obtain contractual cash flows and sale; or 

- 

it is designated at fair value through profit or loss as a result of applying the fair value option. 

These assets are measured at fair value and the respective revaluation gains or losses are recognised in the 

income statement. 

The fair value of listed financial assets is based on bid-prices, the bid price of the last transaction or on the bid 

known. In the absence of a price an active market, the Group estimates fair value using (i) valuation techniques, 

including  the  use  of  recent  similar  arm’s  length  transactions,  discounted  cash  flow  techniques  and  option 

pricing models customized to reflect the specificities and circumstances of the instrument and (ii) valuation 

assumptions based on market information. 

For assets included in the level 3 of fair value hierarchy, whose quotation is provided by a third party using 

parameters that are not observable in the market, the Group carries out, when applicable, a detailed analysis 

of the historical and liquidity performance of these assets, which may imply a additional adjustment to its fair 

value. 

Reclassifications 

If the Group changes a business model, the financial assets included in that model are reclassified and the 

classification and measurement requirements for the new category are applied prospectively as from that date. 

Impairment 

The Group record impairment allowance for expected credit losses ("ECLs") for the following debt instruments: 

-  Loans and advances to customers; 

NOVO BANCO | 2019 ANNUAL REPORT | 128 

 
-  Financial and performance guarantees; 

- 

Import documentary credits; 

-  Confirmed export documentary credits; 

-  Undrawn loan commitments; 

-  Money market exposures;  

-  Securities portfolio. 

Debt instruments at amortised cost or at fair value through other comprehensive income are in the scope of 

the impairment calculation. 

Impairment losses identified are recognised in the income statement and are subsequently reversed through 

the income statement if, in a subsequent period, the amount of impairment losses decreases.  

The impairment calculation approach distinguishes between the 12 months’ expected credit losses - Stage 1 - 

and the lifetime expected credit losses. To determine expected lifetime losses, the approach considers the 

projection of contractual cash flows - Stage 2 - or the present value of the expected recoveries - Stage 3. Thus, 

the model of impairment calculation by Stage is summarized as follows:  

-  expected credit loss resulting from a potential loss event occurring within the next 12 months after the 

calculation date (Stage 1); or 

-  expected credit loss, resulting from all potential loss events expected over the lifetime, applied to the 

projection of contractual cash flows (Stage 2); or 

-  expected credit loss resulting from the difference between the amount outstanding and the present 

value of the cash flows estimated to be recovered from the exposure7 (Stage 3). 

Therefore, for the determination of impairment, the classification by Stage for all exposures according to their 

level of credit risk, as summarized in the figure below, is made beforehand: 

Stage 3  

The process of assigning Stage to an exposure starts by checking if the Stage 3 criteria applies. If the exposure 

is classified as Default - according to the current internal definition8 - this exposure is classified as Stage 3. 

Thus, the classification of exposures in Stage 3 is based on the occurrence of a default event, with objective 

evidence of loss occurring at the time from which a significant change occurs in the creditor-debtor relationship, 

being the creditor exposed to a monetary loss. 

7 Parameters used to determine recoveries vary, mainly depending on the risk profile / nature of the exposure. 
8 The internal definition of Default is aligned with article 178 of CRD IV, providing criteria of material past due for more than 90 days 
and for unlikely to pay. 

NOVO BANCO | 2019 ANNUAL REPORT | 129 

 
 
 
 
                                                        
Stage 2 

Exposures  are  classified  as  Stage  2  whenever  there  is  a  significant  increase  in  credit  risk,  since  initial 

recognition.  If  there  is  no  objective  evidence  of  loss  associated  with  the  exposure,  criteria  are  analysed  to 

determine whether exposure has significantly increased its credit risk. 

The  significant  increase  in  credit  risk  is  assessed  through  qualitative  and  quantitative  evidence.  Once  it  is 

verified that - at least - one of these triggers is active, the exposure is classified in Stage 2. The table below 

describes the criteria and respective thresholds applicable: 

As explained in IFRS 9, the assessment of the significant increase in credit risk also involves comparing the 

current risk level of an exposure against the level of risk at origination. 

The  Group  assigns  an  internal  credit  risk  grade  to  the  exposure  /  borrower,  depending  on  its  quality  and 

associated  with  the  probability  of  default.  In  assessing  whether  the  exposure  credit  risk  has  increased 

significantly since initial recognition, the Group compares, at the reporting date, the lifetime probability of default 

with the probability of default at origination of the exposure. Depending on whether the observed variation falls 

above a defined threshold - relative and / or absolute - the exposure is classified in Stage 2. 

In addition to this event, the Group considers other events, that if verified imply the classification in  Stage 2 

(e.g.: material default for more than 30 days, risk events in the financial system, internal credit risk grade above 

a certain threshold, among others). 

Stage 1 

The classification of exposures in Stage 1 depends on: 

-  absence of active events that qualify for Stage 3 and Stage 2, which were mentioned and described 

above; or  

- 

the framing of these exposures under the low-credit risk exemption. These exposures, if not in Stage 

3, are automatically classified in Stage 1. 

NOVO BANCO | 2019 ANNUAL REPORT | 130 

 
 
The Group assesses collective and individual impairment. In the collective assessment model, the impairment 

calculation is based on an initial classification of the credit risk level – Stage 1, 2 or 3; in the individual analysis 

the calculation is based on a going concern or gone concern approach. 

If for a particular loan there is no objective evidence of impairment in an individual level, the loan is grouped 

together with other loans that have similar credit risk characteristics (loan portfolio) and assessed collectively 

through the application of estimated risk factors for exposure segment - collective assessment of impairment. 

If an impairment loss is identified on an individual basis, the amount of the impairment loss determined prevails 

over the collective impairment. 

Individual assessment is carried out for the following exposures: 

-  All  borrowers  classified  as  defaulted  (stage  3),  or  classified  in  stage  2  and  with  no  internal  grade 

assigned, with exposure above Euro 1 million; 

-  All borrowers classified in stage 2, with exposure above Euro 5 million;  

-  All borrowers classified in stage 1 and with no internal grade assigned, with credit exposure above 

Euro 5 million;  

-  All real estate entities and financial holdings with credit exposure above Euro 5 million; 

-  All other low-risk borrowers (stage 1) with exposure above Euro 25 million; and 

-  Additionally, the following borrowers are selected for individual analysis:  

- identified by the Committee based on other justified criteria (e.g.: sector of activity); 
- exposures that in the past were subject to an individual impairment recognition;  
- exposures that based on new events which may impact the impairment calculation, might be 
elected for analysis by one of the Impairment Committee members or by another body/committee.  

For purposes of the collective assessment of impairment, loans are grouped on a basis of similar credit risk 

characteristics,  taking  in  consideration  the  Group’s  credit  risk  management  process.  For  each  of  these 

homogeneous risk groups, risk factors are estimated and then applied for impairment assessment purposes. 

For  purposes  of  the  collective  assessment  of  impairment,  loans  are  allocated  to  risk  sub-segments  in 

accordance with the following definitions in the table bellow: 

1st Segmentation 

2nd Segmentation 

3rd Segmentation 

4th Segmentation 

Client type 

Corporate 

Risk segment 

Large companies 
Real Estate 
Medium companies 
Small companies 
Start-Ups 
Financial Institutions 
Sovereign 

Rating notation 

Individuals 

Product type 

Mortgage 
Consumer loans 
Credit cards 
Other individuals 

Scoring notation 

Collaterals – LTV 

Typically, Corporate segments consider the 
value of collateral for segmentation 
purposes 

The mortgage segment considers the value 
of the financed asset for the purposes of 
segmentation 

NOVO BANCO | 2019 ANNUAL REPORT | 131 

 
 
 
 
 
 
 
Scenarios 

As required by IFRS 9, the impairment assessment should reflect different expectations of macroeconomic 

developments,  i.e.,  it  should  incorporate  multiple  scenarios.  In  order  to  incorporate  the  effects  of  future 

macroeconomic behaviour on loss estimates, forward looking macroeconomic estimates are included in some 

of the risk parameters used to calculate impairment. In fact, different possible scenarios giving rise to the same 

number of impairment results are considered. 

In this context, the process of defining macroeconomic scenarios must consider the following principles: 

-  Representative scenarios that capture the existing non-linearities (e.g. a base scenario, an optimistic 

and a pessimistic scenario);  

-  The base scenario should be consistent with the inputs used in other exercises in the Group (e.g., 

Planning).  This  is  ensured  since  the  option  used  for  the  purpose  of  calculating  impairment  was 

precisely the same methodology that the Group uses in internal and / or regulatory planning exercises; 

-  Alternative scenarios to the base scenario should not originate extreme scenarios; 

-  The correlation between the projected variables should be realistic with the economic reality (e.g. if 

GDP is increasing it is expected that unemployment is decreasing). 

The macroeconomic scenarios and projections available also have a probability of occurrence. In the case of 

the base scenario, since it is the most representative, it has a 60% probability of occurrence. The other two 

alternative scenarios, considered to be variations of the central scenario, have probabilities of occurrence of 

25% for the less favorable alternative scenario compared to the base scenario and 15% for the more favorable 

alternative scenario compared to the base scenario. 

The exercise of build the base and alternative macroeconomic scenarios for the Portuguese economy is based 

on  a  combination  of  econometric  forecasts,  information  on  forecasts  from  other  external  institutions  and 

application of subjective expert judgment. 

In the first component, GDP growth is estimated through estimates for the growth of expenditure components, 

obtaining GDP through the formula GDP = Consumption + Investment + Exports - Imports. The econometric 

specifications chosen are those that, after testing different alternatives, generate the best result. 

The econometric estimates thus obtained are then weighted with forecasts from external institutions, according 

to the principle that the combination of different projections tends to be more accurate than just a forecast (the 

risk of errors and bias associated with specific methods and variables is minimized). 

The  forecasts  for  prices  (consume  and  real  estate)  and  unemployment  follow  a  similar  methodology:  own 

forecasts based on an estimated model, weighted with forecasts from external institutions, if available. In a 

base scenario, the projections for interest rates start from market expectations (provided by Bloomberg), with 

possible adjustments in accordance with the principles defined above, if considered appropriate (weighting by 

expert judgment and forecasts from external institutions). The alternative scenarios are based on the historical 

observation of deviations from the trend in GDP behavior (cost and contraction cycles), the reference of EBA 

recommendations for extreme adverse scenarios, the stylized facts of economic cycles, with respect to the 

components of expenditure, prices, unemployment, etc. and estimates. 

So when reviewing / updating the scenarios – at least once a year – the respective probabilities of execution 

are  also  reviewed.  Once  updated  the  scenarios,  the  values  of  the  risk  parameters  are  also  updated  for 

subsequent  consideration  on  impairment  calculation.  The  final  impairment  assessment  will  result  from  the 

addition of the impairment in each scenario weighted by the respective probability of execution. 

NOVO BANCO | 2019 ANNUAL REPORT | 132 

 
It is still relevant to mention the existence of specific portfolios where the internal credit risk grades incorporate, 

by its attribution process, forward-looking information. We refer to the commonly referred known Low Default 

Portfolios  for  which  the  attribution  of  an  internal  credit  risk  grade  is  based  on  a  medium  and  long-term 

perspective and incorporating all the forward-looking information available. 

Therefore, for this universe of portfolios the incorporation of the forward-looking information is guaranteed. 

Write-offs 

Write-off is defined as the derecognition of a financial asset from the Group’s balance sheet, which should only 

occur when cumulatively: 

(i)  The total amount of the credit has been demanded, that is, the credit must be fully recognized as 

overdue credit. Exemptions from this requirement are extra-judicial agreements, PER and Insolvency, 

where part of the credit may remain due and the remaining debt is written off by judicial/ extra-judicial 

decision; 

(ii)  All  the  recovery  efforts,  considered  appropriate,  have  been  developed  (and  the  relevant  evidence 

gathered) and additional efforts to recover the asset will not be considered economically viable; 

(iii)  The credit recovery expectations are very low, leading to an extreme scenario of total impairment– 

100% impairment. This rule is only applicable for contracts without real estate collateral and if the 

whole contract is classified as overdue. In all other cases, it is necessary to ensure that the amount 

to be written off is fully impaired (at least in the month prior to the month of the write-off); and 

(iv)  A final agreement has been obtained as part of a restructuring process and the remaining debt can 

no longer be recovered. 

Or  additionally,  if  it  is  considered  more  beneficial  to  sell  the  credit  to  a  third  party.  At  the  time  of  sale,  the 

difference between the sale amount and the balance sheet amount must be fully impaired, and at the time of 

sale the credit will be derecognized in exchange of the funds/assets received. 

Subsequent payments received after the write-off must be recognized in the income statement as subsequent 

write-off recoveries. 

2.6. Assets sold with repurchase agreements, securities loaned and short sales 

Securities sold subject to repurchase agreements (repos) at a fixed price or at a price that corresponds to the 

sales price plus a lender’s return are not derecognised from the balance sheet. The corresponding liability is 

included under amounts due to banks or to customers, as appropriate. The difference between the sale and 

repurchase price is treated as interest and deferred over the life of the agreement, using the effective interest 

rate method. 

Securities purchased under agreements to resell (reverse repos) at a fixed price or at a price that corresponds 

to the purchase price plus a lender’s return are not recognised in the balance sheet, the purchase price paid 

being recorded as loans and advances to banks or customers, as appropriate. The difference between the 

purchase and resale price is treated as interest and deferred over the life of the agreement, using the effective 

interest rate method. 

Securities  ceded  under  loan  agreements  are  not  derecognised  in  the  balance  sheet,  being  classified  and 

measured in accordance with the accounting policy described in Note 2.5. Securities received under borrowing 

agreements are not recognised in the balance sheet.  

NOVO BANCO | 2019 ANNUAL REPORT | 133 

 
 
Short sales correspond to securities sold that are not included in the Group’s assets. They are recorded as 

financial liabilities held for trade, at the fair value of the assets to be returned in the scope of the repurchase 

agreement. Gains and losses resulting from the change in their respective fair value are recognised directly in 

the income statement.  

2.7. Financial liabilities  

An instrument is classified as a financial liability when it contains a contractual obligation to transfer cash or 

another financial asset, regardless of its legal form. Financial liabilities are derecognised when the underlying 

obligation is liquidated, expires or is cancelled. 

Non-derivatives  financial  liabilities  include  deposits  from  banks  and  customers,  loans,  debt  securities, 

subordinated debt and short sales. Preference shares issued are considered to be financial liabilities when the 

Group assumes the obligation of reimbursement and/or the payment of dividends. 

These financial liabilities are recognised (i) initially, at fair value less transaction costs and (ii) subsequently, at 

amortised  cost,  using  the  effective  interest  rate  method,  except  for  short  sales  and  financial  liabilities 

designated at fair value through profit or loss, which are measured at fair value.  

The Group designates, at inception, certain financial liabilities at fair value through profit or loss when: 

- 

It  eliminates  or  significantly  reduces,  a  measurement  or  recognition  inconsistency  (accounting 

mismatch) that would otherwise occur; 

-  The financial liability it’s part of a portfolio of financial assets or financial liabilities or both, managed 

and  evaluated  on  a  fair  value  basis,  according  with  the  Group’s  risk  management  or  investment 

strategy; or 

-  These financial liabilities contain embedded derivatives and IFRS 9 allows designate the entire hybrid 

contract at fair value through profit and loss. 

Reclassifications between categories of liabilities are not allowed.  

The structured products issued by the Group  – except for the structured products for which the embedded 

derivatives were separated, recorded separately and revalued at fair value - are classified under the fair value 

through profit or loss category because they always meet one of the abovementioned conditions.  

The fair value of listed financial liabilities is their current market bid prices. In the absence of a quoted price, 

the Group establishes the fair value by using valuation techniques based on market information, including the 

Group issuer’s own credit risk.  

Profits or losses arising from the revaluation of liabilities at fair value are recorded in the income statement. 

However, the change in fair value attributable to changes in credit risk is recognised in other comprehensive 

income.  At  the  time  of  derecognition  of  the  liability,  the  amount  recorded  in  other  comprehensive  income 

attributable to changes in credit risk is not transferred to the income statement. 

The Group accounts material changes in the terms of an existing liability or part of it as an extinction of the 

original financial liability and recognises of a new liability. The terms are assumed to be substantially different 

if the present value of the cash flows under the new terms, including any fees paid net of commissions received, 

and discounted using the original effective interest rate is at least 10% different from the discounted present 

value  of  the  remaining  cash  flows  from  the  original  financial  liability.  The  difference  between  the  carrying 

amount of the original liability and the value of the new liability is recognised in the income statement.  

NOVO BANCO | 2019 ANNUAL REPORT | 134 

 
 
If  the  Group  repurchases  debt  securities  issued,  these  are  derecognised  from  the  balance  sheet  and  the 

difference between the carrying book value of the liability and its acquisition cost is recognised in the income 

statement.  

2.8. Financial and performance guarantees  

Financial guarantees  

Financial guarantee contracts are contracts that require the issuer to make specified payments to reimburse 

the holder for a loss due to non-compliance with the contractual terms of a debt instrument, namely the payment 

of principal and/or interest. 

Financial guarantees are initially recognised in the financial statements at fair value. Financial guarantees are 

subsequently measured at the higher of (i) the fair value recognised on initial recognition and (ii) the amount 

of any financial obligation arising as result of the guarantee contracts, measured at the balance sheet date. 
Any change in the amount of the liability relating to guarantees is taken to the income statement.  

Financial guarantee contracts issued by the Group normally have a stated maturity date and a periodic fee, 

usually paid in advance, which varies in function of the counterpart risk, the amount and the time period of the 

contract. Consequently, the fair value of the financial guarantee contracts issued by the Group, at the inception 

date, is approximately equal to the initial fee received, considering that the conditions agreed to are market 

conditions. Hence, the amount recognised at the contract date is equal to the amount of the commission initially 

received, which is recognised in the income statement over the period to which it relates. Subsequent periodic 

fees are recognised in the income statement in the period to which they relate. 

Performance guarantees 

Performance guarantees are contracts that result in the compensation of a party if the other does not comply 

with  its  contractual  obligation.  Performance  guarantees  are  initially  recognised  at  their  fair  value,  which  is 

normally evidenced by the amount of the commissions received during the contract period. When there is a 

breach of contract, the Group has the right to reverse the guarantee, recognizing the amounts in Loans and 

advances to customers after transferring the compensation for the losses to the collateral taker.  

2.9. Equity instruments 

An instrument is classified as an equity instrument when it does not contain a contractual obligation to deliver 

cash or another financial asset, regardless of its legal form, but evidences a residual interest in the assets of 

an entity after deducting all of its liabilities.  

Transaction costs directly attributable to the issuance of equity instruments are recorded against equity as a 

deduction  from  the  amount  issued.  Amounts  paid  or  received  relating  to  acquisitions  or  sales  of  equity 

instruments are recognised in equity, net of transaction costs. 

Distributions to holders of an equity instrument are deducted directly from equity as dividends, when declared.  

Preference  shares  issued  are  considered  equity  instruments  if  the  Group  has  no  contractual  obligation  to 

redeem these and if dividends, non-cumulative, are paid only if, and when, declared by the Group.  

NOVO BANCO | 2019 ANNUAL REPORT | 135 

 
 
 
 
2.10. Offsetting financial instruments  

Financial assets and liabilities are offset and the net amount reported in the balance sheet when there is a 

legally enforceable right to offset the recognised amounts and there is an intention to settle on a net basis, or 

to realize the asset and settle the liability simultaneously. The legally enforceable right may not be contingent 

on future events and must be enforceable in the course of the normal activity of the NOVO BANCO Group, as 

well as in the event of default, bankruptcy or insolvency of the Group or the counterpart. 

2.11. Foreclosed properties and non-current assets held for sale 

Non-current assets or disposal groups (groups of assets to be disposed of together and the related liabilities 

that  include  at  least  one  non-current  asset)  are  classified  as  held  for  sale  when  it  is  expectable  that  their 

carrying values will be recovered mainly through a sale transaction (including those acquired exclusively with 

a view to their subsequent disposal), the assets or disposal groups are available for immediate sale and the 

sale is highly probable (within the period of one year). 

Immediately before the initial classification as held for sale, the measurement of the non-current assets (or of 

all the assets and liabilities in a disposal group) is brought up to date in accordance with the applicable IFRS. 

Subsequently, these assets or disposal groups are remeasured at the lower of their carrying value and fair 

value less costs to sell. When the carrying book value of non-current assets corresponds to fair value less 

costs to sell, the fair value level of the IFRS 13 hierarchy corresponds mostly to level 3. 

In the scope of its loan granting activity, the Group incurs in the risk of the borrower failing to repay all the 

amounts due. For mortgage loans, the Group executes the collateral and receives the real estate properties. 

The Group also receives real estate properties through foreclosing. Due to the provisions of the General Law 

on  Credit  Institutions  and  Financial  Companies  (“Regime  Geral  das  Instituições  de  Crédito  e  Sociedades 

Financeiras”  (RGICSF)),  banks  are  prevented,  unless  authorised  by  Bank  of  Portugal,  from  acquiring  real 

estate property that is not essential to their installation and daily operations and the pursuit of their object (No. 

1 of article 112 of RGICSF), being able to acquire, however, real estate property in exchange for loans granted 

by  same.  This  real  estate  property  must  be  sold  within  2  years,  period  which  may,  based  on  reasonable 

grounds, be extended by Bank of Portugal, on the conditions to be determined by this Authority (article 114 of 

RGICSF). 

Although the Group’s objective is to immediately dispose of all real estate property acquired as payment in 

kind for loans or through collaterals execution, during financial year 2016 the Group changed the classification 

of  this  real  estate  properties  from  Non-current  assets  held  for  sale  to  Other  assets  (and  to  Investment 

properties, in the case of assets owned by investment funds or real estate properties leased out), due to the 

permanence of same in the portfolio exceeding 12 months. However, the accounting method has not changed, 

these being initially recognised at the lower of their fair value less costs to sell and the carrying amount of the 

subjacent loans. Subsequently, these real estate properties are measured at the lower of its initial carrying 

amount and the corresponding fair value less costs to sell and it is not depreciated. For real estate properties 

recorded  in  the  balance  sheet  of  NOVO  BANCO  and  of  the  remaining  credit  institutions  integrating  the 

consolidation perimeter of the Group, the amount recoverable from their immediate sale is considered to be 

their respective fair value. For real estate properties held by investment funds, and in accordance with Law No. 

16/2015,  of  February  24,  fair  value  is  determined  as  the  average  between  two  valuations,  obtained  from 

independent entities, determined at the best price that could be obtained if it were put up for sale under normal 

market conditions at the time of valuation, which is reviewed at least annually or, in the case of open investment 

NOVO BANCO | 2019 ANNUAL REPORT | 136 

 
 
funds,  with  the  frequency  of  redemption,  and  whenever  acquisitions or  disposals  occur or  when  significant 

changes in the value of the real estate property occur. The market value of properties for which a promissory 

purchase and sale agreement was entered into corresponds to the value of that agreement. 

The  valuation  of  these  real  estate  properties  is  performed  in  accordance  with  one  of  the  following 

methodologies, applied in accordance with the specific situation of the asset:  

(i)  Market Method 

The Market Comparison Criteria takes as a reference transaction values of similar and comparable real 

estate properties to the real estate property under valuation, obtained through market prospection carried 

out in the zone. 

(ii) 

Income Method  

Under  this  method,  the  real  estate  property  is  valued  based  on  the  capitalization  of  its  net  income, 

discounted to the present using the discounted cash-flow method.  

(iii)  Cost Method  

This method aims to reflect the current amount that would be required to substitute the asset in its present 

condition, separating the value of the real estate property into its fundamental components: Urban Ground 

Value and Urbanity Value; Construction Value; and Indirect Costs Value. 

Valuations carried out are performed by independent entities. The valuation reports are analysed internally to 

assess the adequacy of the assumptions, comparing the historical sale values with the revalued amounts of 

the assets so as to assess the parameters and process adequacy with the market evolution.  

Additionally, since these are assets whose level in fair value hierarchy of IFRS 13 mostly corresponds to level 

3,  given  the  subjectivity  of  some  assumptions  used  in  the  valuations  and  the  fact  that  there  are  external 

indications with alternative values, the Group proceeds to analyzes on the assumptions used, which may imply 

additional adjustments to their fair value. 

Assets  /  liabilities  of  subsidiaries  acquired  for  resale  purposes  reflect,  essentially,  assets  and  liabilities  of 

subsidiaries  acquired  by  the  Group  in  the  scope  of  loan  restructuring  operations,  for  which  the  Group’s 

objective is their subsequent disposal within one year. Since these acquisitions arise from loan restructuring 

operations, they are recognised at their fair value, and any differences between their fair values and those of 

the extinguished loans following the acquisitions, are recognised as impairment losses on loans and advances. 

On the acquisition of an entity meeting the subsidiary criteria and for which the Group’s objective is its resale, 

it  is  consolidated  in  accordance  with  the  applicable  procedures  adopted  by  the  Group  and  its  assets  and 

liabilities are measured at fair value at the acquisition date. However, in these specific cases, the assets are 

classified as non-current assets held for sale and the liabilities are classified as non-current liabilities held for 

sale. Consequently, and at the first consolidation date, the net value of the assets and liabilities of the subsidiary 

reflects their fair value determined at the acquisition date (which results from the loan restructuring operation).  

These subsidiaries are consolidated until their effective sale. At each balance sheet date, the net carrying book 

value of their assets and liabilities is compared with their fair value, less costs to sell, and impairment losses 

are  recognised  when  necessary.  Assets  and  liabilities  relating  to  discontinued  operations  are  recorded  in 

accordance with the valuation policies applicable to each category of assets and liabilities, as set down in IFRS 

5, according to the IAS/IFRS applicable to the respective assets and liabilities. 

For  purposes  of  determining  the  fair  value  of  subsidiaries  held  for  resale,  the  Group  adopts  the  following 

methodologies: 

NOVO BANCO | 2019 ANNUAL REPORT | 137 

 
- 

for subsidiaries which assets comprise fundamentally real estate, their fair value is determined with 

reference  to  the  value  of  those  assets,  which  is  based  on  valuations  performed  by  independent 

specialised entities; 

- 

for  the  remaining  entities,  their  fair  value  is  determined  based  on  the  discounted  cash  flow 

methodology, using assumptions consistent with the business risks of each of the subsidiaries under 

valuation. If these subsidiaries cease to comply with the conditions necessary to be recorded as non-

current assets held for sale in accordance with IFRS 5, their assets and liabilities are fully consolidated 

in the respective asset and liability captions, in accordance with that provided for in Note 29. 

2.12. Tangible fixed assets 

The Group’s tangible fixed assets are measured at cost less accumulated depreciation and impairment losses. 

The cost includes expenditure that is directly attributable to the acquisition of the assets.  

Subsequent  costs  with  tangible  fixed  assets  are  only  recognised  when  it  is  probable  that  future  economic 

benefits  associated  with  them  will  flow  to  the  Group.  All  repair  and  maintenance  costs  are  charged  to  the 

income statement during the period in which they are incurred, on the accrual basis.  

Land is not depreciated. The depreciation of tangible fixed assets is calculated using the straight-line method, 

at the following depreciation rates that reflect their estimated useful lives: 

The useful lives and residual values of the tangible fixed assets are reviewed at each reporting date.  

When  there  is  an  indication  that  an  asset  may  be  impaired,  IAS  36  requires  its  recoverable  amount  to  be 

estimated  and  an  impairment  loss  recognised  when  the  book  value  of  the  asset  exceeds  its  recoverable 

amount. Impairment losses are recognised in the income statement, being reversed in subsequent periods, 

when  the  reasons  that  led  to  their  initial  recognition  cease  to  exist.  For  this  purpose,  the  new  depreciated 

amount shall not exceed that which would be recorded had the impairment losses not been imputed to the 

asset, but considering the normal depreciation the asset would have been subject to. 

The recoverable amount is determined as the lower of its net selling price and its value in use, which is based 

on the net present value of the estimated future cash flows arising from the continued use and ultimate disposal 

of the asset at the end of its useful life.  

On the date of the derecognition of a tangible fixed asset, the gain or loss determined as the difference between 

the net selling price and the net carrying book value is recognised under the caption Other operating income 

and expenses. 

NOVO BANCO | 2019 ANNUAL REPORT | 138 

 
 
 
 
 
 
2.13. Intangible assets 

The  costs  incurred  with  the  acquisition,  production  and  development  of  software  are  capitalised,  as  are 

additional costs incurred by the Group to implement said software. These costs are amortised on a straight-

line basis over their expected useful lives, which usually range between 3 and 6 years. 

Costs that  are directly  associated  with  the  development  of specific software  applications,  that  will probably 

generate economic benefits beyond one financial year, are recognised and recorded as intangible assets. 

All remaining costs associated with information technology services are recognised as an expense as incurred. 

2.14. Leases 

IFRS 16 – Leases 

According to IFRS 16: 

-  as  a  lessee,  the  standard  defines  a  single  accounting  model  with  the  recognition  of  rights-of-use 

assets representative of their rights of use of the underlying assets and lease liabilities representative 

of their obligations to make lease payments; 

-  as a lessor, accounting depends on the classification as financial or operating. 

The Group adopted IFRS 16 using the Modified  Retrospective approach, so there was no impact on its net 

worth as there are no differences between the right to use the asset and the lease liability at the time of initial 

recognition on 1 January 2019. 

A. Lease Definition 

- Determining whether an Agreement Contains a Lease 

The Group assesses whether a contract is or contains a lease based on the lease definition. In accordance 

with IFRS 16, a contract is or contains a lease if it has the right to control the use of an identified asset for a 

certain period of time, in exchange for retribution.  

For leases in which the Bank is a lessee, it was decided not to separate the non-lease components and to 

account the lease and non-lease components as a single lease component. 

B. As lessee 

Finance lease contracts are recorded at the inception date, both under assets and liabilities, at the cost of the 

asset leased, which is equal to the present value of the outstanding lease instalments. Instalments comprise 

(i) an interest charge, which is recognised in the income statement and (ii) the repayment of principal, which is 

deducted from liabilities. Financial charges are recognised as costs over the lease period, in order to produce 

a constant periodic rate of interest on the remaining balance of the liability for each period. 

The Group leases various assets, including real estate, vehicles and IT equipment. 

As  lessee,  the  Group  initially  classified  leases  as  operating  leases  or  finance  leases  based  on  the  overall 

assessment of whether the lease substantially transfers all risks and rewards associated with ownership of the 

NOVO BANCO | 2019 ANNUAL REPORT | 139 

 
 
 
 
 
underlying assets. In accordance with IFRS 16, the Group recognizes leased assets and lease liabilities for 

some asset classes, i.e., these leases are on the entity's balance sheet. 

However, the Group has opted not to recognize assets under right of use and liabilities for short-term leases, 

with a lease term of 12 months or less, and low value asset leases (e.g. IT equipment). The Group recognizes 

the lease payments associated with these leases as expenses on a straight-line basis over the lease term. 

The Group presents assets under right of use that do not fit the definition of investment property as "tangible 

fixed assets", in the same line as the underlying assets of the same nature that they own. Right-of-use assets 

that fall under the definition of investment property are presented as investment property. 

The Group presents the lease liabilities under "other liabilities" in the statement of financial position. 

Significant judgment in determining contract lease term 

The Group has applied judgment to determine the lease term of certain agreements, in which it acts as lessee, 

and  which  include  renewal  and  termination  options.  The  Group  determines  the  lease  term  as  the  non-

cancellable lease term, together with any periods covered by an option to extend the lease if it is reasonably 

certain to be exercised, or any periods covered by an option to terminate the lease, if reasonably certain not 

to  be  exercised.  This  assessment  will  have  an  impact  on  the  lease  term,  which  will  significantly  affect  the 

amount of the lease liabilities and recognized right-of-use assets. 

The Group has the option, namely in real estate lease agreements, to lease assets for additional periods from 

1 month to 20 years. The Group applies judgment in assessing whether it is reasonably right to exercise the 

renewal option. That is, it considers all the relevant factors that create an economic incentive for renewal. 

For leases that were classified as finance leases in accordance with IAS 17, the accounting amount of assets 

under lease use and the liability of the lease as at 1 January 2019 was determined at the accounting amount 

of the lease asset and the lease liability, according to IAS 17 immediately prior to that date. 

Practical expedients 

The Group has adopted some practical expedients provided for in the standard in applying IFRS 16 to leases 

previously classified as operating leases in accordance with IAS 17. 

-  Apply the exception of non-recognition of assets under right of use and liabilities for short-term leases 

(i.e. with a lease term of 12 months or less); 

-  Apply the exception of non-recognition of assets under use and liabilities for low value leases (i.e. 

new value less than Euro 5 thousand); 

-  Do not separate lease components from non-lease components. 

NOVO BANCO | 2019 ANNUAL REPORT | 140 

 
 
 
 
C. As lessor 

Financial leases 

Assets leased out are recorded in the balance sheet as loans granted, at an amount equal to the net investment 

made  in  the  leased  assets,  together  with  any  estimated  unguaranteed  residual  value.  Interest  included  in 

instalments charged to customers is recorded as interest income, whilst repayments of principal, also included 

in the instalments, are deducted from the amount of the loans granted. The recognition of the interest reflects 

a constant periodic rate of return on the lessor's net outstanding investment.  

Operating leases  

Payments made by the Group under operating leases are charged to the income statement in the period to 

which they relate. 

Until  31  December  2018,  the  Group  classified  leasing  operations  as  finance  leases  or  operating  leases, 

according  to  their  substance  and  not  their  legal  form,  meeting  the  criteria  set  out  in  IAS  17  - 

Leases. Transactions  in  which  the  risks  and  rewards  incidental  to  ownership  of  an  asset  are  substantially 

transferred  to  the  lessee  are  classified  as  finance  leases. All  other  lease  transactions  are  classified  as 

operating leases. The accounting policies applicable to the Group as lessor in the comparative period are not 

different from those policies applicable under IAS 17. 

2.15. Employee benefits 

Pensions 

Pursuant to the signature of the Collective Labour Agreement (“Acordo Colectivo de Trabalho” (ACT)) for the 

banking sector and its subsequent amendments resulting from the 3 tripartite agreements described in Note 

16, pension funds and other mechanisms were set up to cover liabilities assumed with pensions on retirement, 

disability, survival and health-care benefits. 

The liabilities’ coverage is assured, for most of the Group companies, by pension funds managed by GNB  - 

Sociedade Gestora de Fundos de Pensões, SA, subsidiary of the Group. 

The pension plans of the Group are defined benefit plans, as they establish the criteria to determine the pension 

benefit to be received by employees during retirement, usually dependent on one or more factors such as age, 

years of service and salary level. 

The retirement pension liabilities are calculated semi-annually, in 31 December and 30 June of each year, for 

each  plan  individually,  using  the  Projected  Unit  Credit  Method,  being  annually  reviewed  by  qualified 

independent actuaries. The discount rate used in this calculation is determined with reference to market rates 

associated with high-quality corporate bonds, denominated in the currency in which the benefits will be paid 

out and with a maturity similar to the expiry date of the plan’s liabilities. 

The  Group  determines  the  net  interest  income  /  expense  for  the  period  incurred  with  the  pension  plan  by 

multiplying the plan’s net assets / liabilities (liabilities net of the fair value of the fund’s assets) by the discount 

rate used to measure the retirement pension liabilities referred to above. On that basis, the net interest income 

/ expense was determined based on the interest cost on the retirement pension liabilities net of the expected 

NOVO BANCO | 2019 ANNUAL REPORT | 141 

 
 
 
return  on  the  funds’  assets,  both  calculated  using  the  discount  rate  applied  in  the  determination  of  the 

retirement pension liabilities. 

Re-measurement gains and losses, namely (i) actuarial gains and losses arising due to differences between 

actuarial  assumptions  used  and  real  values  verified  (experience  adjustments)  and  changes  in  actuarial 

assumptions and (ii) gains and losses arising due to the difference between the expected return on the fund’s 

assets  and  the  actual investment  returns, are  recognised  in  equity  under  the  caption  other  comprehensive 

income. 

The Group recognizes as a cost in the income statement a net total amount that includes (i) current service 

costs, (ii) net interest income / expense with the pension fund, (iii) the effect of early retirement, (iv) past service 

costs, and (v) the effect of settlements or curtailments occurring during the period. The net interest income / 

expense with the pension plan is recognised as interest income or interest expense, depending on its nature. 

Early retirement costs correspond to increases in liabilities due to employees retiring before turning 65 (normal 

retirement age foreseen in the ACTV) and which forms the basis of the actuarial calculation of pension fund 

liabilities. Whenever the possibility of the early retirement provided for in the pension fund regulation is invoked, 

the  responsibilities  of  same  must  be  incremented  by  the  value  of  the  actuarial  calculation  of  the  liabilities 

corresponding to the period between the early retirement and the employee turning 65. 

The Group makes payments to the fund to assure its solvency, the minimum levels set by Bank of Portugal 

being:  (i)  the  liability  with  pensioners  must  be  totally  funded  at  the  end  of  each  period,  and  (ii)  the  liability 

relating to past service costs for active employees must be funded at a minimum level of 95%.  

The  Group  assesses  the  recoverability  of  any  excess  in  a  fund  regarding  he  retirement  pension  liabilities, 

based on the expectation of reductions in future contributions.  

Health-care benefits 

The  Group  provides  to  its  banking  employees  health-care  benefits  through  a  specific  Social-Medical 

Assistance  Service.  This  Social-Medical  Assistance  Service  (SAMS)  is  an  autonomous  entity  which  is 

managed by the respective Union.  

SAMS provides its beneficiaries services and/or contributions with medical assistance expenses, diagnostics, 

medication, hospitalization and surgeries, in accordance with its funding availability and internal regulations.  

Until 1 February 2017, the Group’s annual mandatory contribution to SAMS amounted to 6.50% of the total 

annual  remuneration  of  active  employees,  including,  amongst  others,  the  holiday  subsidy  and  Christmas 

subsidy.  

Arising from the signature of the new Collective Labour Agreement (ACT) on 5 July 2016, published in Labour 

Bulletin (Boletim do Trabalho) No. 29, of 8 August 2016, the Group’s contributions to SAMS as from 1 February 

2017, correspond to a fixed amount (as per Annex VI of the new ACT) for each employee, 14 times a year.  

The calculation and recognition of the Group’s liability with post-retirement health-care benefits is similar to the 

calculation and recognition of the pension liability described above. These benefits are covered by the Pension 

Fund, which presently covers all liabilities with pensions and health-care benefits. 

Long-term service bonus and Career bonus 

In accordance with the previous Collective Labour Agreement (ACT) for the Banking Sector, in force until July 

2016, the Group had the commitment to pay active employees who completed 15, 25 and 30 years of service 

NOVO BANCO | 2019 ANNUAL REPORT | 142 

 
in the Group, long-term service bonuses corresponding to one, two and three times, respectively, their monthly 

salary paid at the date the bonuses were paid.  

At the date of early retirement due to disability or presumed disability, employees had the right to a long-term 

service bonus proportional to that which they would receive if they were to remain in service until meeting the 

next bonus level. 

These long-term service bonuses were accounted for by the Group in accordance with IAS 19, as other long-

term employee benefits. The Group’s liability with these long-term service bonuses were periodically estimated 

by  the  Group  using  the  Projected  Unit  Credit  Method.  The  actuarial  assumptions  used  were  based  on 

expectations as to future salary increases and mortality tables. The discount rate used in this calculation was 

determined  using  the  methodology  described  for  retirement  pensions.  In  each  period,  the  increase  in  the 

liability for long-term service bonuses, including actuarial gains and losses and past service costs, was charged 

to the income statement. 

Upon the signature of the new ACT on 5 July 2016, the long-term service bonus was extinguished and the 

Group paid its employees the proportional share of the bonuses due on entry into force of the new ACT. 

Under the new ACT, the long-term service bonus was replaced by a career bonus, payable immediately prior 

to the employee´s retirement date, if the employee retires at the service of the Group, corresponding to 1.5 of 

his/her salary at the time of its payment. 

The career bonus is accounted for by the Group in accordance with IAS 19, as a long-term employee benefit. 

The remeasurement effects and past service costs of this benefit are recognised in the income statement for 

the year, as occurred with the accounting model for long-term service bonuses.  

The  amount  of  the  Group's liabilities  with  this career bonus  is likewise periodically  estimated  based  on  the 

Projected  Unit  Credit  Method.  The  actuarial  assumptions  used  are  based  on  expectations  of  future  salary 

increases  and  mortality  tables.  The  discount  rate  used  in  this  calculation  is  determined  applying  the  same 

methodology described above for retirement pensions. 

Employees’ variable remuneration 

The Group recognises under costs the short-term benefits paid to employees who were at its services in the 

respective accounting period. 

-  Profit-sharing and bonus plans 

The  Group  recognizes  the  cost  expected  with  profit-sharing  pay-outs  and  bonuses  when  it  has  a 

present, legal or contractual, obligation to make such payments as a result of past events and can 

make a reliable estimate of the obligation. 

-  Obligations with holidays, holiday subsidy and Christmas subsidy 

In accordance with the legislation in force in Portugal, employees are annually entitled to one month 

of  holidays and  one month of  holiday subsidy,  this  being  a  right  acquired  in  the  year  prior  to  their 

payment. In addition, employees are annually entitled to one month of Christmas subsidy, which right 

is acquired throughout the year and settled during the month  of December of each calendar year. 

Hence, these liabilities are recorded in the period in which the employees acquire the right to same, 

regardless of the date of their respective payment. 

NOVO BANCO | 2019 ANNUAL REPORT | 143 

 
 
2.16. Corporate Income tax 

NOVO BANCO and its subsidiaries are subject to the tax regime consigned in the Código do Imposto sobre o 

Rendimento das Pessoas Coletivas (IRC code). 

Corporate income tax comprises current tax and deferred tax.  

Corporate  income  tax  is  recognised  in  the  income  statement  except  to  the  extent  that  it  relates  to  items 

recognised directly in equity, in which case it is recognised under deferred tax reserves (other comprehensive 

income). Corporate income tax recognised directly in equity relating to fair value remeasurement of financial 

assets at fair value through other comprehensive income and cash flow hedges is subsequently recognised in 

the income statement when the gains or losses giving rise to said income tax are also recognised in the income 

statement. 

Current tax 

Current tax is the tax expected to be paid on the taxable profit for the year, calculated using tax rules and tax 

rates enacted or substantively enacted in each jurisdiction. The tax is recognised in each financial reporting 

period based on management estimates as regards the average effective tax rate foreseen for the entire fiscal 

year. 

Current tax is calculated based on taxable income for the period, which differs from the accounting result due 

to adjustments resulting from expenses or income not relevant for tax purposes or which will only be considered 

in subsequent years. 

Deferred tax 

Deferred  tax  is  calculated  on  timing  differences  arising  between  the  carrying  book  values  of  assets  and 

liabilities for financial reporting purposes and their respective tax base and is calculated using the tax rates 

enacted or substantively enacted at the balance sheet date in each jurisdiction and that are expected to apply 

when the timing differences are reversed. 

Deferred tax liabilities are recognised for all taxable timing differences except for: i) goodwill non-deductible for 

tax  purposes;  ii)  differences  arising  on  the  initial  recognition  of  assets  and  liabilities  that  neither  affect  the 

accounting nor taxable profit; iii) that do not result from a business combination, and iv) differences relating to 

investments in subsidiaries to the extent that they will probably not reverse in the foreseeable future and the 

Group does not control the timing of the reversal of the timing differences. Deferred tax assets are recognised 

to the extent that it is probable that future taxable profits will be available against which the deductible timing 

differences can be offset. Deferred tax liabilities are always accounted for, regardless of the performance of 

NOVO BANCO and its subsidiaries. 

The Group, as established in IAS 12, paragraph 74, offsets deferred tax assets and liabilities whenever (i) it 

has the legally enforceable right to offset current tax assets and current tax liabilities; and (ii) they relate to 

corporate  income  taxes  levied  by  the  same  Taxation  Authority,  on  the  same  tax  entity  or  different  taxable 

entities that intent to settle current tax liabilities and assets on a net basis, or to realize the assets and settle 

the liabilities simultaneously, in each future period in which the deferred tax liabilities or assets are expected 

to be settled or recovered.  

NOVO BANCO | 2019 ANNUAL REPORT | 144 

 
 
 
 
2.17. Provisions and Contingent liabilities 

Provisions are recognised when: (i) the Group has a current legal or contractual obligation, (ii) it is probable 

that its settlement will be required in the future and (iii) a reliable estimate of the obligation can be made.  

Provisions related to legal cases opposing the Group to third parties, are constituted according to internal risk 

assessments made by Management, with the support and advice of its internal and external legal advisors. 

When the effect of the passage of time (discounting) is material, the provision corresponds to the net present 

value of the expected future payments, discounted at an appropriate rate considering the risk associated with 

the obligation. In these cases, the increase in the provision due to the passage of time is recognised in financial 

expenses.  

Restructuring provisions are recognised when the Group has approved a formal, detailed restructuring plan 

and such restructuring has either commenced or has been publicly announced.  

A provision for onerous contracts is recognised when the benefits expected to be derived by the Group from a 

contract are lower than the unavoidable costs of meeting its obligation under the contract. This provision is 

measured at the present value of the lower of the estimated cost of cease the contract and the estimated net 

costs of continuing the contract.  

If a future outflow of funds is not probable, this situation reflects a contingent liability. Contingent liabilities are 

always disclosed, except when the likelihood of their occurrence is remote. 

2.18. Recognition of interest income and expense 

Interest income and expense is recognised in the income statement under interest and similar income and 

interest  expense  and  similar  charges  for  all  financial  instruments  measured  at  amortised  cost  and  for  all 

financial assets at fair value through other comprehensive income, using the effective interest rate method. 

Interest arising on financial assets and liabilities at fair value through profit or loss is also included under interest 

and similar income or interest expense and similar charges, as appropriate.  

The effective interest rate is the rate that discounts the estimated future cash payments or receipts throughout 

the expected life of the financial instrument or, when appropriate, a shorter period to the net book value of the 

financial asset or liability. The effective interest rate is calculated at inception and is not subsequently revised, 

except in respect of financial assets and liabilities with a variable interest rate. In this case, the effective interest 

rate is periodically revised, taking into consideration the impact of the change in the interest rate of reference 

on the estimated future cash flows. 

When calculating the effective interest rate, the Group estimates the cash flows considering all the contractual 

terms of the financial instrument (for example, prepayment options) but does not consider future credit losses. 

The calculation includes all the commissions that are an integral part of the effective interest rate, transaction 

costs and all other related premiums or discounts. 

Interest and similar income includes interest from financial assets for which were recognised impairment. The 

interest from financial assets classified as Stage 3 are determined based on the effective interest rate method 

applied to the net book value. When the asset is no longer classified as Stage 3, the interest is calculated 

based on the gross book value. 

NOVO BANCO | 2019 ANNUAL REPORT | 145 

 
 
For derivative financial instruments, the interest component in the change in fair value of derivative financial 

instruments classified as fair value hedge and fair value option is recognized under interest income or interest 

expense. For other derivatives, the interest component inherent in the fair value change will not be separated 

and will be classified under the income statement of assets and liabilities at fair value through profit or loss 

(see Note 2.4). 

2.19. Recognition of fee and commission income 

Fees  and  commissions  income  are  recognised  as  revenue  from  customer  contracts  to  the  extent  that 

performance obligations are met: 

-  Fees and commissions that are earned on the execution of a significant act, such as loan syndication 

fees, are recognised as income when the significant act has been completed; 

-  Fees and commissions earned over the period during which the services are provided are recognised 

as income in the financial year in which the services are provided; 

-  Fees and commissions that are an integral part of the effective interest rate of a financial instrument 

are recognised as income using the effective interest rate method. 

2.20. Recognition of dividend income 

Dividend income is recognised when the right to receive the dividend payment is established.  

2.21. Earnings per share 

Basic earnings per share are calculated by dividing the net income attributable to the shareholders of the parent 

company by the weighted average number of ordinary shares outstanding during the period.  

For the calculation of diluted earnings per share, the weighted average number of ordinary shares outstanding 

is adjusted to reflect the impact of all potential dilutive ordinary shares, such as those resulting from convertible 

debt and share options granted to employees. The dilution effect translates into a decrease in earnings per 

share,  based  on  the  assumption  that  the  convertible  instruments  will  be  converted  or  the  options  granted 

exercised. 

2.22. Cash and cash equivalents 

For the purposes of the cash flow statement, cash and cash equivalents comprise balances with a maturity of 

less than three month from the date of acquisition / contracting and whose risk of change in value is immaterial, 

including  cash,  deposits  with  Central  Banks  and  deposits  with  other  credit  institutions.  Cash  and  cash 

equivalents exclude restricted balances with Central Banks. 

2.23. Investment properties 

The  Group  classifies  as  investment  properties  the  real  estate  assets  held  to  earn  rentals  or  for  capital 

appreciation  or  both.  Investment  properties  are  initially  recognised  at  acquisition  cost,  including  directly 

attributable transaction costs, and subsequently at their fair value. Changes in fair value determined at each 

NOVO BANCO | 2019 ANNUAL REPORT | 146 

 
 
 
 
 
  
balance sheet date are recognised in the income statement, under the caption Other operating income and 

expenses, based on periodic valuations performed by independent entities specialised in this type of service. 

Investment properties are not depreciated. 

Additionally, since these are assets whose level in fair value hierarchy of IFRS 13 mostly corresponds to level 

3,  given  the  subjectivity  of  some  assumptions  used  in  the  valuations  and  the  fact  that  there  are  external 

indications with alternative values, the Group proceeds to analyzes on the assumptions used, which may imply 

additional adjustments to their fair value. 

Reclassifications to and from the caption Investment properties may occur whenever a change in respect of 

the  use  of  a  real  estate  property  is  verified.  On  the  reclassification  of  investment  properties  to  real  estate 

properties held for own use, the estimated cost, for accounting purposes, is the fair value, at the date of the 

change in usage. If a real estate property held for own use is reclassified to investment properties, the Group 

records that asset in accordance with the policy applicable to real estate properties held for own use, up to the 

date of its reclassification to investment properties and at fair value subsequently, with the difference arising in 

its measurement at the date of the reclassification being recognised in revaluation reserves. If a real estate 

property is transferred from other assets to investment properties, any difference between the fair value of the 

asset at that date and the previous carrying book value is recognised in the income statement. 

Subsequent  expenditure  is  capitalised  only  when  it  is  probable  that  the  Group  will  obtain  future  economic 

benefits in excess of those originally estimated based on the performance of the asset. 

Gains and losses on the disposal of investment properties resulting from the difference between the realised 

value and the carrying book value are recognised in the income statement for the year under the caption Other 

operating income and expenses. Gains and losses on the disposal of investment properties resulting from the 

difference between the realised value and the carrying book value are recognised in the income statement for 

the year under the caption Other operating income and expenses. 

Investment  properties  recorded  relate  solely  to  non-banking  activities  (Investment  Funds  and  Real  Estate 

Companies). 

NOTE 3 – MAIN ACCOUNTING ESTIMATES AND JUDGEMENTS USED IN PREPARING 
THE FINANCIAL STATEMENTS  

Considering that the current accounting framework requires applying judgements and calculating estimates 

involving  some  degree  of  subjectivity,  the  use  of  different  parameters  or  judgements  based  on  different 

evidence may result in different estimates. The main accounting estimates and judgments used in applying the 

accounting principles by the Group are discussed in this Note in order to improve the understanding of how 

their application affects the reported results of the Bank and its disclosure. 

The relevant judgments made by management in the application of the Group's accounting policies and the 

main sources of uncertainty in the estimates were the same as those described in the last reporting of the 

Financial Statements, except for the new judgments related to accounting as lessee of leases under IFRS. 16, 

which are described in Note 2.1. 

NOVO BANCO | 2019 ANNUAL REPORT | 147 

 
 
 
 
 
3.1.  Impairment  of  financial  assets  at  amortised  cost  and  at  fair  value  through  other 

comprehensive income 

The critical judgements with greater impact on the recognised impairment values for the financial assets at 

amortised cost and at fair value through other comprehensive income are the following: 

-  Assessment of the business model: the measurement and classification of financial assets depends 

on the results of SPPI test and on the business model setting. The Group determines its business 

model based on how it manages the financial assets and its business objectives. The Group annually 

monitors if the business model classification is appropriate based on the analysis on the anticipated 

derecognition of the assets at amortised cost or at fair value through other comprehensive income, 

assessing if it is necessary to prospectively apply any changes; 

-  Significant increase  on  the  credit  risk:  as mentioned  on  the  Note  2.5  –  Other financial assets,  the 

determination of the transfer of an asset from stage 1 to stage 2 with the purpose of determining the 

respective impairment is made based on the significant increase of its credit risk, though IFRS 9 does 

not objectively define what constitutes a significant increase on credit risk; 

-  Classification of default: the internal definition of exposure in default in place within NOVO BANCO 

Group is broadly in line with the regulatory definition in Article 178 of CRR/CRD IV. This regulation 

defines  qualitative  criteria  for  assessing  the  default  classification  –  unlikely  to  pay  -,  which  are 

replicated  in the internal definition implemented  by  NOVO  BANCO  and  which  result  in  performing 

judgements when assessing the high probability that the borrower does not fulfil its obligations within 

the conditions agreed with NOVO BANCO; 

-  Definition of groups of financial assets with similar credit risk characteristics: when the expected credit 

losses are measured through collective model, the financial instruments are aggregated based on the 

same risk characteristics. The Group monitors the credit risk characteristics in order to assure the 

correct reclassification of the assets, in cases of changes on the credit risk characteristics; 

-  Models and assumptions: the Group uses several models and assumptions on the measurement of 

the  expected credit  losses.  The  judgement  is  applied  on  the  identification  of  the  more appropriate 

model for each type of asset as well as in the determination of the assumptions used in these models, 

including the assumptions related with the main credit risk drivers. In addition, in compliance with the 

IFRS9  regulation  that  clarifies  the  need  for  the impairment result  to consider multiple  scenarios, a 

methodology for incorporating different scenarios into the risk parameters was implemented. Thus, 

the calculation of collective impairment considers several scenarios with a specific weighting, based 

on  the  internal  methodology  defined  about  scenarios  -  definition  of  multiple  perspectives  of 

macroeconomic, with probability of relevant occurrence. 

3.2. Fair value of derivative financial instruments and other financial assets and liabilities at fair 

value  

Fair value is based on listed market prices when available; otherwise fair value is determined based on similar 

recent arm’s length transaction prices or using valuation methodologies, based on the net present value of 

estimated future cash flows taking into consideration market conditions, the time value, the yield curve and 

volatility factors, in accordance with IFRS 13 - Fair Value Measurement. The Group uses several models and 

assumption in measuring the fair value of financial assets. Judgement is applied on the identification of the 

NOVO BANCO | 2019 ANNUAL REPORT | 148 

 
 
more appropriate model for each type of asset as well as in the determination of the assumptions used in these 

models, including the assumptions related with the main credit risk drivers.  

Consequently,  the  use  of  a  different  methodology  or  different  assumptions  or  judgements  in  applying  a 

particular model could have produced different financial results, summarised in Note 39. 

3.3. Impairment of Goodwill 

The recoverable amount of the goodwill recognised as an asset of the Group is revised periodically regardless 

of the existence, or not, of impairment triggers.  

For this purpose, the book value of the cash generating units of the Group in respect of which goodwill has 

been  recognised  is  compared  with  their  respective  recoverable  amount.  A  goodwill  impairment  loss  is 

recognised when the book value of a cash generating unit exceeds the respective recoverable amount.  

In the absence of an available market value, the recoverable amount is determined using cash flows techniques 

and applying a discount rate that includes a risk premium that is appropriate to the business unit being tested. 

The determination of the future cash flows to be discounted and the discount rate involve judgement.  

Changes in the expected cash flows and in the discount rate may lead to conclusions that differ from those 

used in the preparation of these financial statements and are evidenced in the amount of goodwill indicated in 

Note 26. 

3.4. Corporate income taxes 

The Group is subject to corporate income tax in numerous jurisdictions. Certain interpretations and estimates 

are required in determining the overall corporate income tax amount. Different interpretations and estimates 

could  result  in  a  different  level  of  income  tax,  current  and  deferred,  being  recognised  in  the  period  and 

evidenced in Note 27. 

This aspect assumes additional relevance for effects of the analysis of the recoverability of deferred taxes, 

while the Bank considers forecasts of futures taxable profits based on a group of assumptions, including the 

estimate of income before taxes, adjustments to the taxable income and its interpretation of fiscal legislation. 

This way, the recoverability of deferred taxes depends on the concretization of the strategy of the Executive 

Board of Directors, namely in the capacity to generate the estimated taxable results and its interpretation of 

fiscal legislation. 

The  Tax  Authorities  are  entitled  to  review  the  determination  of  the  taxable  income  of  the  Bank  and  of  its 

subsidiaries located in Portugal during a period of four years or twelve years, when there are tax loss carry 

forwards. Hence, it is possible that some additional taxes may be assessed, mainly as a result of differences 

in interpretation of tax law. However, it is the conviction of the Executive Board of Directors of the Bank and of 

its  subsidiaries,  that  there  will  be  no  significant  corrections  to  the  corporate  income  taxes  recorded  in  the 

financial statements. 

3.5. Pensions and other employee benefits 

The determination of the retirement pension liabilities presented in Note 14 requires the use of assumptions 

and estimates, including the use of actuarial tables, assumptions regarding the growth of pensions, salaries 

NOVO BANCO | 2019 ANNUAL REPORT | 149 

 
 
 
 
and discounts rates (which are determined based on the market rates associated with high quality corporate 

bond, denominated in the same currency in which the benefits will be paid and with a maturity similar to the 

expiry date of the plan's obligations). These assumptions are based on the expectations of the NOVO BANCO 

Group for the period during which the liabilities will be settled as well as other factors that may impact the costs 

and liabilities of the pension plan.  

Changes in these assumptions could materially affect the amounts determined. 

3.6. Provisions 

The Group recognises provisions intended to cover costs arising from the implementation of offers, which by 

commercial reasons were presented and accepted by customer groups. The amount of the provisions reflects 

NOVO BANCO’s best estimate as each reporting date. The subjectivity inherent to the determination of the 

probability  and  amount  of  the  internal  resources  required  for  the  payment  of  the  obligations  may  lead  to 

significant adjustments (i) due to variations in the assumptions used (ii) for the future recognition of provisions 

previously disclosed as contingent liabilities; and/or (iii) for the future write-off of provisions, when they start to 

qualify as contingent liabilities only. The provisions are detailed in Note 31. 

3.7. Investment properties, Assets received from credit recovery and Non-current assets held for 

sale  

Investment  properties  are  initially  recognised  at  cost,  including  directly  related  transaction  costs  and 

subsequently  at  fair  value.  Assets  received  from  credit  recovery  and  Non-current  assets  held  for  sale  are 

measured at the lower of the net book value and the fair value less costs to sell. 

The fair value of these assets is determined based on valuations conducted by independent entities, using the 

market,  income  or  cost  methods,  as  defined  in  Notes  2.11  and  2.23.  The  valuation  reports  are  analysed 

internally, namely comparing the sales values with the revalued values of the properties, to keep the valuation 

parameters and processes updated to the market evolution. 

The use of alternative methodologies and different assumptions may result in a different level of fair value with 

respective impact on the recognised balance sheet value. 

3.8. Entities included in the consolidation perimeter 

For the determination of the entities to be included in the consolidation perimeter, the Group evaluates the 

extent to which (i) it is exposed, or has rights, to the variability of the return from its involvement with this entity, 

and  (ii)  it  can  seize  that  return  through  of  its  power.  In  this  analysis,  the  Bank  also  considers  shareholder 

agreements that may exist and that result in the power to take decisions that impact the management of the 

entity's activity. The decision that an entity should be consolidated by the Group requires the use of judgments 

to determine to what extent the Group is exposed to the variability of an entity's return and has the power to 

seize  that  return.  In  using  this  judgment,  the  Group  analyses  assumptions  and  estimates.  Thus,  other 

assumptions and estimates could lead to a different consolidation perimeter, with a direct impact on the balance 

sheet. 

NOVO BANCO | 2019 ANNUAL REPORT | 150 

 
 
 
 
 
NOTE 4 – SEGMENT REPORTING 

NOVO BANCO Group activities are centred on the financial sector targeting corporate, institutional and private 

individual customers. Its decision centre is in Portugal, making the domestic territory its privileged market. 

The  products  and  services  rendered  include  deposit  taking,  granting  of  loans  to  corporate  and  private 

customers, investment fund management, broker and custodian services and the commercialization of life and 

non-life insurance products. Additionally, the Group makes short-, medium- and long-term investments in the 

financial and currency exchange markets with the objective of taking advantage of price changes or to get 

returns on its available financial resources. 

For this purpose, as at 31 December 2019, the Group has NOVO BANCO as its main operating unit - with 356 

branches in Portugal (31 December 2018: 362 branches) and branches in Spain (11 branches), Luxembourg 

and 4 representation offices  – with NBA Açores (13 branches), Banco BEST (6 branches), GNB GA, GNB 

Seguros (non-life insurance segment), amongst other companies.  

When evaluating performance by business area, the Group considers the following Operating Segments: (1) 

Domestic Commercial Banking, including Retail, Corporate and Private Banking; (2) International Commercial 

Banking;  (3)  Asset  Management;  (4)  Life  Insurance  (only  for  31  December  2018);  (5)  Markets;  and  (6) 

Corporate Centre. Each segment integrates the NOVO BANCO structures that directly relate to it, as well as 

the units of the Group whose businesses are mainly related to the segments. The individual and independent 

monitoring of each operating unit of the Group is complemented, at the Board of Directors of NOVO BANCO 

level, by the definition of specific strategies and commercial programs for each unit. 

In  accordance  with  the  commitments  assumed  with  Directorate  General  for  Competition  -  European 

Commission (“DGComp”), at the end of 2019 the Bank discontinued the Private Banking services. 

Additionally, in 2019 NOVO BANCO derecognized the investment on GNB Vida, after obtaining the necessary 

regulatory authorizations, discontinuing the information reported in the Life Insurance Activity segment. 

4.1. Description of the operating segments 

Each of the operating segments includes the following activities, products, customers and Group structures, 

aggregated by criteria of risk, market / geography and nature of the products and services: 

Domestic Commercial Banking 

This Operating Segment includes all the banking activity developed on national territory involving corporate 

and private customers and using the branch network, corporate centres and other channels, and includes the 

following sub segments: 

a)  Retail:  corresponds  to  all  the  activity  developed  in  Portugal  with  private  customers  and  small 

businesses. The financial information of the segment relates, amongst other products and services, 

to mortgage loans, consumer credit, small business financing, deposits, retirement plans and other 

insurance  products  sold to  private  customers, account  management  and  electronic  payments  and 

placement of investment funds, brokerage and custodian services; 

b)  Corporate and Institutional: includes the activities developed in Portugal with medium- and large-

sized  companies,  developed  through  a  commercial  structure  dedicated  to  this  segment,  which 

includes 20 Corporate Centres. This segment also includes activities with institutional and municipal 

customers. The Group maintains an important presence in this segment, the result of the support it 

NOVO BANCO | 2019 ANNUAL REPORT | 151 

 
 
has lent to the development of the national business community, focused on companies with good 

risk, an innovative nature and an exporter activity;  

c)  Private  Banking:  in  accordance  with  the  DGComp  commitments,  the  Bank  has  discontinued  the 

Private Banking services, so this segment is no longer reportable.  

International Commercial Banking 

This Operating Segment integrates the units located abroad, which banking activities focus both on corporate 

and private customers, excluding the asset management business, which is integrated in the corresponding 

segment. 

Amongst the units comprising this segment are NOVO BANCO’s branches in Spain, London (closed at the 

beginning of 2019) and Luxembourg. The aggregation of this units in the same segment is related with the 

geographic criteria and with the nature of the clients, the products and the services provided.  

Asset Management 

This segment, which depends on the specific nature of the products and services provided, includes the asset 

management activities developed both in Portugal and abroad through specialised companies incorporated for 

the purpose. The product range includes all types of funds - investment funds, real estate funds and pension 

funds - as well as discretionary management and portfolio management. 

Life insurance 

Segment that depends on the specific nature of the products and services provided, including the activities of 

Companhia  de  Seguros  GNB  Vida  that  sells  traditional  and  investment  insurance  contracts  and  retirement 

plans.  As  mentioned  in  Note  42,  NOVO  BANCO  derecognised  this  investment  in  September  2019,  after 

obtaining the necessary regulatory authorizations, discontinuing the information reported in this segment. 

Markets 

This segment includes the overall financial management of the Group, including the taking and ceding of funds 

on the financial markets, as well as the investment and risk management of credit, interest rate, currency and 

securities instruments, whether of a strategic nature or related to the current activity of the Markets’ area. It 

also covers the activity involving non-resident institutional investments and the effects of strategic decisions 

with a transversal impact on the Group. 

Corporate Centre 

This  area  does  not  correspond  to  an  operating  segment  in  its  true  sense,  but  rather  to  an  aggregation  of 

transversal corporate structures acting throughout the entire Group, executing its overall basic management 

functions,  such  as  the  areas  relating  to  the  Management  and  Supervisory  bodies,  Compliance,  Planning, 

Accounting,  Risk  Management  and  Control,  Investor  Relations,  Internal  Audit,  Organization  and  Quality, 

amongst  others.  Since  NOVO  BANCO  is  in  a  situation  of  tax  loss  for  the  years  of  2019  and  2018,  the 

recognized deferred taxes (that includes the annulment of deferred taxes generated by tax losses in the amount 

of Euro 251 million in the year 2018) were totally assigned to this segment. 

NOVO BANCO | 2019 ANNUAL REPORT | 152 

 
 
 
 
 
4.2. Criteria for the allocation of activities and results to the operating segments 

The financial information presented for each segment was prepared in accordance with the criteria followed in 

the preparation of the internal information that is analysed by the Executive Board of Directors  of the Group, 

as required by IFRS. 

The accounting policies applied in the preparation of the financial information related to the operating segments 

are  consistent  with  those  used  in  the  preparation  of  these  consolidated  financial  statements,  which  are 

described in Note 2, with the adoption of the following additional principles: 

Measurement of the profit or loss of the segments 

The Group uses net income / (loss) before taxes as the measure of the profit or loss for purposes of evaluating 

the performance of each operating segment. 

Autonomous operating units 

As  mentioned  above,  each  autonomous  operating  unit  (foreign  branches,  subsidiaries  and  associated 

companies) is evaluated separately, as each of these units is considered an investment centre. Additionally, 

based on the characteristics of the primary business developed by these units, they are fully integrated into 

one of the Operating Segments, i.e. their assets, liabilities, income and expenses. 

NOVO BANCO structures dedicated to the Segment 

NOVO BANCO’s activity, given its characteristics, can be allocated to most of its operating segments and is, 

therefore, accordingly disaggregated. 

For  purposes  of  allocating  the  financial  information,  the  following  principles  are  used:  (i)  the  origin  of  the 

operation, i.e. the operation is allocated to the same segment that the commercial structure that originated it 

integrates, even if, in a subsequent phase, the Group, strategically, decides to securitize some of the assets; 

(ii)  the  allocation  of  a  commercial  margin  to  mass-products,  defined  at  top  management  level  when  the 

products  are  launched;  (iii)  for  non-mass  products,  the  allocation  of  a  margin  directly  negotiated  by  the 

commercial  structures  with  customers;  (iv)  the  allocation  of  the  direct  costs  of  commercial  and  central 

structures  dedicated  to  the  segment;  (v)  the  allocation  of  indirect  costs  (central  support  and  IT  services) 

determined  based  on  specific  drivers;  (vi)  the  allocation  of  credit  risk  determined  in  accordance  with  the 

impairment model; and (vii) the allocation of NOVO BANCO’s total equity to the Markets segment. 

The transactions between the legally autonomous units of the Group are made at market prices; the price for 

services  rendered  between  the  structures  of  each  unit,  namely  the  price  established  for  internal  funding 

between units, is determined using the margins process referred to above (which varies in accordance with 

the strategic relevance of the product and the equilibrium of the structures’ funding and lending functions); the 

remaining internal transactions are allocated to the segments, without any margin for the supplier; the strategic 

decisions and/or of an exceptional nature are analysed on a case-by-case basis, with the income and/or costs 

being generally allocated to the Markets segment. 

The interest rate risk, currency risk, liquidity risk and others, excluding credit risk, are included in the Financial 

Department, which mission it is to undertake the Bank’s financial management, and which activity and results 

are included in the Markets segment. 

Interest and similar income / expense 

Since  the  Group’s  activities  are  exclusively  carried  out  in  the  financial  sector,  the  income  reflects, 

fundamentally, the difference between interest received on assets and interest paid on liabilities. This situation 

NOVO BANCO | 2019 ANNUAL REPORT | 153 

 
and the fact that the segment evaluation is based on margins previously negotiated or determined for each 

product,  leads  to  the  presentation  of  the  results  from  the  intermediation  activity,  as  permitted  by  IFRS  8, 

paragraph 23, at the net value of interest, under the designation “Net interest income / expense”. 

Investments presented using the equity method 

Investments in associated companies presented under the equity method are included in the Markets segment, 

in the case of NOVO BANCO’s associated companies. For other associated companies of the Group, these 

entities are included in the segment to which they relate. 

Non-current assets 

Non-current  assets,  according  to  IFRS  8,  include  Tangible  fixed  assets,  Intangible  assets  and  Non-current 

assets held for sale. NOVO BANCO includes these assets in the Markets segment, with the non-current assets 

held by the remaining subsidiaries being allocated to the segment in which these subsidiaries primarily develop 

their business. 

Corporate income tax  

Corporate income tax is part of the Group’s net income that, for purposes of monitoring the performance of the 

Operating  Segments,  by  the  Executive  Board  of  Directors,  does  not  affect  the  evaluation  of  most  of  the 

Operating Segments. In the tables presented below the deferred tax recognised in net income for the year are 

included in the Corporate Centre. Deferred tax assets and liabilities are included in the Markets segment. 

Domestic and International Areas 

In  the  presentation  of  financial  information  by  geographic  areas,  the  operational  units  that  integrate  the 

International Area are NOVO BANCO’s branches in Spain, Luxembourg and London (closed in early 2019), 

and the subsidiaries Novo Banco Servicios, Ijar Leasing Algérie, as well as units located outside GNB GA, and 

the discontinued operations Novo AF and Banco Delle Tre Venezie. In 2018, Banco Internacional de Cabo 

Verde (having been sold in July 2018, 90% of this participation) and BES Vénétie (which was sold in full in 

December 2018) were also considered. 

The financial and economic elements related to the international area are those consistent with the financial 

statements of such units, with the respective consolidation adjustments and eliminations. 

Legacy and recurrent activity 

From 2018 the GROUP started to present separate financial information between "NOVO BANCO Recurrent", 

that includes all the core banking activity, and "NOVO BANCO Legacy” that include loans and advances to 

customers, integrating not only the credits included in Contingent Capitalization Agreement, as well as other 

receivables, securities, real estate and discontinued operations considered, on its majority, as no strategic in 

the commitments imposed by DGCOMP after the resolution measure, so the references in these explanatory 

notes should be read taking this segmentation into account.  

When determining the NOVO BANCO Legacy, the bank considered the following items: 

-  Loans and advances to customers include all clients of the CCA and other non-strategic exposures; 

-  Securities and associated companies were selected by contract and include restructuring funds, real 

estate funds, commercial paper and mandatory convertible securities (“VMOCs”);  

-  The portfolio of real estate properties available for sale has been selected by contract and excludes 

yielding assets;   

NOVO BANCO | 2019 ANNUAL REPORT | 154 

 
-  Assets and liabilities of the discontinued operations were allocated to legacy, based on a case-by-

case analysis insofar as they were considered by management to be legacy assets; 

-  All profit and loss associated with legacy assets was considered as results of this activity; 

-  The  cost  of  funding  corresponds  to  the  percentage  of  legacy  liabilities  in  the  total  liabilities  of  the 

Group (excluding discontinued operations); and 

-  Operating costs include all CCA costs, and the operating costs of some departments, according to 

the weight of legacy assets in their activity. 

The  Group  considers  that  the  split  between  the  NOVO  BANCO  Recurrent  and  NOVO  BANCO  Legacy  will 

allow customers and other stakeholders to have a better understanding of the Bank's ongoing restructuring 

process.  

The segment reporting is presented as follows:  

NOVO BANCO | 2019 ANNUAL REPORT | 155 

(in thousands of Euros)RetailCorporate and InstitutionalPrivate bankingInternational Commercial BankingAsset ManagementLife InsuranceMarketsCorporate centreTotalNet interest income 153 602  170 274  2 538  57 849   2 -  156 348 -  540 613 Net fees and comissions 171 441  110 009  5 121  23 399  25 747 - ( 21 773)-  313 944 Other operating income 15 480  18 514 (  5)( 17 523)( 1 056)- ( 479 280)- ( 463 870)Total operating income 340 523  298 797  7 654  63 725  24 693 - ( 344 705)-  390 687 Operational expenses 273 315  694 359  4 680  168 877  12 179  4 082  157 912  98 517 1 413 921     Of which:   Provisions / Impairment losses 16 172  653 594 ( 1 452) 119 304   536  4 082  143 181 -  935 417    Depreciation and amortization 10 803   882   423  3 994   433 -  1 550  15 579  33 664 Net gains / (losses) from investments in subsidiaries, joint ventures and associated companies registered  by the equity method- - - - - -  1 470 -  1 470  Profit / (loss) from continued operations before taxes and non-controlling interests 67 208 ( 395 562) 2 974 ( 105 152) 12 514 ( 4 082)( 501 147)( 98 517)(1 021 764)Taxes- - - ( 2 133) 3 418 -  3 391  41 093  45 769 Profit / (loss) of discontinued operations- - - - (  392) 1 533 (  73)-  1 068 Net Profit / (loss) for the period attributable to non-controlling interests 1 736 - - - - - ( 9 389)- ( 7 653)Net Profit / (loss) for the period attributable to Shareholders of the parent 65 472 ( 395 562) 2 974 ( 103 019) 8 704 ( 2 549)( 495 222)( 139 610)(1 058 812)Intersegment operating income (1) 4 970  6 005 -  91 716  9 274 - ( 100 272)-  11 693 Total Net Assets19 835 663 11 223 700 - 4 846 926  84 058 - 9 305 556 - 45 295 903 Total Liabilities19 541 454 11 605 333 - 4 964 199  13 649 - 5 168 511 - 41 293 146 Investments in associated companies- - - - - -  92 628 -  92 628 Investments in tangible fixed assets 1 633 - -   767  1 196 -  16 363 -  19 959 Investments in intangible assets  282 - -   703   18 -  25 436 -  26 439 Investments in other assets - real estate properties 1 134 - -  4 358 - -  81 319 -  86 811 (1) Intersegment operating income refers essentially to interest (net interest income)31.12.2019(in thousands of Euros)RetailCorporate and InstitutionalPrivate bankingInternational Commercial BankingAsset ManagementLife InsuranceMarketsCorporate centreTotalNet interest income 116 791  184 243 ( 10 044) 74 598   43 -  88 711 -  454 342 Net fees and comissions 168 002  111 186  6 951  24 287  25 465 - ( 29 557)-  306 334 Other operating income( 25 305)( 89 282)(  208)( 74 167)  161 ( 19 741)( 60 990)- ( 269 532)Total operating income 259 488  206 147 ( 3 301) 24 718  25 669 ( 19 741)( 1 836)-  491 144 Operational expenses 280 545  496 943  8 333  136 061  12 396 -  179 278  83 675 1 197 231     Of which:   Provisions / Impairment losses 13 479  452 347 ( 1 067) 84 126   462 -  160 608 -  709 955    Depreciation and amortization 12 742  1 499   676  1 798   136 -  2 546  2 752  22 149 Net gains / (losses) from investments in subsidiaries, joint ventures and associated companies registered  by the equity method- - - - - -  5 626 -  5 626  Profit / (loss) from continued operations before taxes and non-controlling interests( 21 057)( 290 796)( 11 634)( 111 343) 13 273 ( 19 741)( 175 488)( 83 675)( 700 461)Taxes- - -  1 129  3 139 -  3 961  659 478  667 707 Profit / (loss) of discontinued operations- - - (  939)- ( 38 540)(  340)- ( 39 819)Net Profit / (loss) for the period attributable to non-controlling interests 1 518 - -   181 - -  2 956 -  4 655 Net Profit / (loss) for the period attributable to Shareholders of the parent( 22 575)( 290 796)( 11 634)( 113 592) 10 134 ( 58 281)( 182 745)( 743 153)(1 412 642)Intersegment operating income (1) 6 865  4 790 -  55 928  20 173 - ( 71 503)-  16 253 Total Net Assets17 363 284 12 931 833 1 673 216 4 431 112  72 282 4 843 999 6 958 176 - 48 273 902 Total Liabilities17 118 848 13 085 227 1 680 757 4 516 267  9 035 4 458 423 3 482 984 - 44 351 541 Investments in associated companies- - - - - -  118 698 -  118 698 Investments in tangible fixed assets 1 722 - -   346   11 -  14 197 -  16 276 Investments in intangible assets- - -  1 257   50 -  5 391 -  6 698 Investments in investment properties- - - - - -  13 720 -  13 720 Investments in other assets - real estate properties 2 352 - -  21 404 - -  154 935 -  178 691 (1) Intersegment operating income refers essentially to interest (net interest income)31.12.2018 
 
 
 
 
 
The geographical distribution of the different Group business units is as follows: 

The information aggregated by legacy and recurrent activity is as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 156 

(in thousands of Euros)PortugalSpainLuxembourgBrazilAngolaCape VerdeMacaoOtherTotalNet profit / (loss) for the period attributable to Shareholders of the parent( 930 114)( 103 761)( 20 909)(  303)- - - ( 3 725)(1 058 812)(of which: rel. to discontinued units) 1 460 (   392)- - - - - -  1 068 Total income4 348 294  170 070  497 028   919 - - - - 5 016 311 Intersegment operating income ( 25 309)( 11 812) 48 814 - - - - -  11 693 Net assets40 772 690  2 011 246 2 498 979  3 303  3 060 - -  6 625 45 295 903 (of which: rel. to discontinued units) 25 349   4 240 - -  2 946  1 299  4 121  2 300  40 255 Investments in associated companies 92 628 - - - - - - -  92 628 Investments in tangible fixed assets 19 192   767 - - - - - -  19 959 Investments in intangible assets 25 736   703 - - - - - -  26 439 Investments in other assets - real estate properties 82 453  4 358 - - - - - -  86 811 Profits / (losses) of continuing operating units before taxes and non-controlling interests( 911 060)( 84 555)( 22 121)(  303)- - - ( 3 725)(1 021 764)Turnover (a) (b) 945 859  48 629  70 591   367 - - - - 1 065 446 Number of employees (a) 4 648   198   11 - - - -   7  4 869 (a) Financial information presented according to art. 2 of DL no. 157/2014 (b)Turnovercorrespondstothesumofthefollowingitemsintheconsolidatedoperatingaccount:interestincome,dividendincome,feeandcommissionincome,gainsorlossesonderecognitionoffinancialassetsandliabilitiesnotmeasuredatfairvaluethroughprofitorlossonfinancialassetsandliabilitiesheldfortrading,gainsorlossesonfinancialassetsmandatorilyatfairvaluethroughprofitorloss,gainsorlossesonfinancialassetsandliabilitiescarriedatfairvaluethroughprofitorlosshedgeaccountinglosses,exchangedifferences,gainsorlossesonderecognitionofnon-financialassets,otheroperatingoperatingincomeandproportionofprofitsorlossesoninvestmentsinsubsidiaries,jointventuresandassociatesaccountedforunder the equity method.31.12.2019(in thousands of Euros)PortugalSpainLuxembourgUnited KingdomBrazilAngolaCape VerdeMacaoOtherTotalNet profit / (loss) for the period attributable to Shareholders of the parent(1 369 651)( 84 058) 47 255 ( 3 745)(  542)- ( 1 901)- - (1 412 642)(of which: rel. to discontinued units)( 38 880)  1 088  1 268 - - - ( 2 207)- - ( 38 731)Total income3 846 914  111 784  568 727  9 585   461 - - - - 4 537 471 Intersegment operating income ( 58 887) 2 116  79 965 ( 6 941)- - - - -  16 253 Net assets44 247 528  2 247 277 1 755 453  8 447  3 688  3 060 - -  8 449 48 273 902 (of which: rel. to discontinued units)4 075 962 - - - -  3 060  1 299  4 013  6 024 4 090 358 Investments in associated companies 114 372 - - - - - - -  4 326  118 698 Investments in tangible fixed assets 15 930   346 - - - - - - -  16 276 Investments in intangible assets  947  1 234   23 - - - - - -  2 204 Investments in investment properties 13 720 - - - - - - - -  13 720 Investments in other assets - real estate properties 157 287  21 404 - - - - - - -  178 691 Profits / (losses) of continuing operating units before taxes and non-controlling interests( 656 195)( 77 431) 38 880 ( 3 272)(  542)- ( 1 901)- - ( 700 461)Turnover (a) (b) 866 021  68 464  171 957  9 231   48 - - - - 1 115 721 Number of employees (a) 4 804   262   13   3   5 - - -   9  5 096 (a) Financial information presented according to art. 2 of DL no. 157/2014 (b)Turnovercorrespondstothesumofthefollowingitemsintheconsolidatedoperatingaccount:interestincome,dividendincome,feeandcommissionincome,gainsorlossesonderecognitionoffinancialassetsandliabilitiesnotmeasuredatfairvaluethroughprofitorlossonfinancialassetsandliabilitiesheldfortrading,gainsorlossesonfinancialassetsmandatorilyatfairvaluethroughprofitorloss,gainsorlossesonfinancialassetsandliabilitiescarriedatfairvaluethroughprofitorlosshedgeaccountinglosses,exchangedifferences,gains or losses on derecognition of non-financial assets, other operating operating income and proportion of profits or losses on investments in subsidiaries, joint ventures and associates accounted for under the equity method.31.12.2018(in thousands of Euros)Recurrent LegacyTotalRecurrent LegacyTotalNet interest income 491 188  49 425  540 613  387 164  67 178  454 342 Net fees and commissions 311 195  2 749  313 944  301 691  4 643  306 334 Other operating income 4 203 ( 468 073)( 463 870)( 1 714)( 267 818)( 269 532)Total operating income 806 586 ( 415 899) 390 687  687 141 ( 195 997) 491 144 Operating expenses 668 728  745 193 1 413 921  717 926  479 305 1 197 231    Includes:   Provisions / Impairment losses 207 907  727 510  935 417  253 587  456 368  709 955 Net gains / (losses) from investments in subsidiaries, joint ventures and associated companies registered  by the equity method 4 462 ( 2 992) 1 470  5 698 (  72) 5 626 Taxes( 37 674) 83 443  45 769  47 513  620 194  667 707 Profit / (loss) of discontinued operations 5 849 ( 4 781) 1 068 - ( 39 819)( 39 819)Net Profit / (loss) for the period attributable to non-controlling interests 8 217 ( 15 870)( 7 653) 4 655 -  4 655 Net Profit / (loss) for the period attributable to Shareholders of the parent 177 626 (1 236 438)(1 058 812)( 77 255)(1 335 387)(1 412 642)Total net Assets40 813 669 4 482 234 45 295 903 37 615 251 10 658 651 48 273 902 (of which: related to discontinued operations) 15 891  24 364  40 255  1 888 4 090 358 4 092 246 31.12.201931.12.2018 
 
 
 
 
 
 
NOTE 5 – NET INTEREST INCOME 

As at 31 December 2019 and 2018, the breakdown of this caption is as follows: 

Interest on deposits with and loans and advances to banks, due to customers and deposits from banks include 

as at  31  December  2019,  respectively,  the  amounts  of  Euro  -2  thousand,  Euro  16 375  thousand  and  Euro         

2  453  thousand  related  to  repurchase  agreement  operations  (31  December  2018:  Euro  756  thousand  of 

interest  on  deposits  with  and  loans  and  advances  to  Banks,  Euro  576  thousand  in  interest  on  funds  from 

customers and Euro 1 850 thousand in interest on deposits from Banks). 

Interest income and expense items related to derivative interest include, according to the accounting policy 

described in Notes 2.4 and 2.18, interest from hedging derivatives and from derivatives used to manage the 

economic risk of certain financial assets and liabilities designated at fair value through profit or loss, as per the 

accounting policies described in Notes 2.4 and 2.7. 

The measures adopted to reduce the cost of customer deposits justify the decrease in the interest expense 

related to these liabilities. 

NOTE 6 – DIVIDEND INCOME 

The breakdown of this caption is as follows:  

During  2019,  dividend  income  amounts  to  Euro  9  909  thousand,  which  includes  dividends  received  from 

Euronext in the amount of Euro 1 348 thousand, from Soluções Arrendamento Fund in the amount of Euro      

1 767 thousand, from Sealion Ltd in the amount of Euro 1 161 thousand, from ESA Energia in the amount of 

Euro 1 080 thousand, from Fund Explorer III in the amount of Euro 738 thousand and from SIBS SGPS in the 

amount of Euro 922 thousand (31 December 2018: Euro 8 974 thousand, which includes dividends recorded 

from  Fund  Explorer  III  in the amount  of  Euro  3  027  thousand,  from  Euronext  in  the amount  of  Euro  1 514 

thousand and from Haitong FCR in the amount of Euro 1 251 thousand). 

NOVO BANCO | 2019 ANNUAL REPORT | 157 

(in thousands of Euros)OtherOtherFrom assets / liabilities at fair value through other comprehensive income and assets at amortised costIncome/expenses from negative interest ratesFrom assets / liabilities at fair value through profit or lossFrom assets / liabilities at fair value through other comprehensive income and assets at amortised costIncome/expenses from negative interest ratesFrom assets / liabilities at fair value through profit or lossInterest IncomeInterest from loans and advances 595 188  - - 595 188  631 842  - - 631 842 Interest from deposits with and loans and advances to banks 21 221  3 118  - 24 339  26 652   10   777  27 439 Interest from securities 117 934  - 7 063  124 997  85 162  - 1 383  86 545 Interest from derivatives held for risk management purposes -  496  6 664  7 160  -  401  10 188  10 589 Other interest and similar income 1 403  - - 1 403  2 276  - - 2 276  735 746  3 614  13 727  753 087  745 932   411  12 348  758 691 Interest ExpensesInterest on debt securities issued 38 956  - - 38 956  42 993  - 4 068  47 061 Interest on amounts due to customers 97 259  - - 97 259  194 327  - - 194 327 Interest on deposits from Central Banks and other banks 19 935  1 864  - 21 799  21 631  5 342  - 26 973 Interest on subordinated liabilities 34 166  - - 34 166  16 742  - - 16 742 Interest on derivatives held for risk management purposes - 4 114  9 237  13 351  - 2 903  11 852  14 755 Other interest and similar expenses 6 796   147  - 6 943  4 491  - - 4 491  197 112  6 125  9 237  212 474  280 184  8 245  15 920  304 349  538 634 ( 2 511) 4 490  540 613  465 748 ( 7 834)( 3 572) 454 342 31.12.201931.12.2018Calculated by the effective interest methodCalculated by the effective interest methodTotalTotal(in thousands of Euros)31.12.201931.12.2018Financial assets mandatorily at fair value through profit or lossShares 3 374  2 386 Participation units 4 080  4 453 Financial assets at fair value through other comprehensive incomeShares 2 300  2 135 Participation units  155 -  9 909  8 974  
 
 
 
 
NOTE 7 – FEE AND COMMISSION INCOME AND FEE AND COMISSION EXPENSES 

The breakdown of this caption is as follows:  

NOTE  8  –  GAINS  OR  LOSSES  ON  DERECOGNITION  OF  FINANCIAL  ASSETS  AND 
LIABILITIES NOT MEASURED AT FAIR VALUE THROUGH PROFIT OR LOSS 

The breakdown of this caption is as follows:  

NOTE  9  -  GAINS  OR  LOSSES  ON  FINANCIAL  ASSETS  AND  LIABILITIES  HELD  FOR 
TRADING 

The breakdown of this caption is as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 158 

(in thousands of Euros)31.12.201931.12.2018Fee and commission incomeFrom banking services 260 672  254 193 From guarantees provided 46 460  52 778 From transaction of securities 7 146  7 015 From commitments to third parties 8 914  11 465 From transactions carried out on behalf of third parties - cross-selling 35 089  37 618 Other fee and commission income 9 119  2 999  367 400  366 068 Fee and commission expensesWith banking services rendered by third parties 35 906  41 581 With guarantees received 1 960  1 566 With transaction of securities 5 675  5 876 Other fee and commission income 9 915  10 711  53 456  59 734  313 944  306 334 (in thousands of Euros)GainsLossesTotalGainsLossesTotalFrom financial assets at fair value through other comprehensive incomeSecuritiesBonds and other fixed income securitiesIssued by government and public entities 67 860  2 021  65 839  52 957  18 411  34 546 Issued by other entities 2 443   443  2 000   644   712 (  68)Other variable income securities- - - -   6 (  6) 70 303  2 464  67 839  53 601  19 129  34 472 From financial assets and liabilities at amortised costSecuritiesBonds and other fixed income securitiesIssued by other entities 2 050 -  2 050  5 176   1  5 175 Loans 23 662  31 997 ( 8 335) 40 404  253 911 ( 213 507) 25 712  31 997 ( 6 285) 45 580  253 912 ( 208 332) 96 015  34 461  61 554  99 181  273 041 ( 173 860)31.12.201931.12.2018(in thousands of Euros)GainsLossesTotalGainsLossesTotalTítulosSecuritiesBonds and other fixed income securitiesIssued by government and public entities 26 480  10 963  15 517  6 032  1 100  4 932 Issued by other entities  260 -   260   2   119 (  117)Financial DerivativesForeign exchange rate contracts 24 493  26 470 ( 1 977) 36 721  36 774 (  53)Interest rate contracts 669 602  745 048 ( 75 446) 445 816  484 584 ( 38 768)Equity / Index contracts 93 255  92 499   756  65 744  63 356  2 388 Credit default contracts 78 141  78 522 (  381) 47 055  52 180 ( 5 125)Other 4 900  2 852  2 048  17 957  1 619  16 338  897 131  956 354 ( 59 223) 619 327  639 732 ( 20 405)31.12.201931.12.2018 
 
 
 
 
 
In accordance with the accounting policy described in Note 2.5, financial instruments are initially recorded at 

fair value. It is deemed that the best evidence of the fair value of the instrument at inception is the transaction 

price. However, in certain circumstances, the fair value of a financial instrument at inception, determined based 

on valuation techniques, may differ from the transaction price, namely due to the existence of an intermediation 

fee, originating a day one profit. 

The Group recognizes in its income statement the gains arising from the intermediation fee (day one profit), 

which is generated, primarily, through currency and derivative financial product intermediation, given that the 

fair value of these instruments, both at inception and subsequently, is determined based solely on observable 

market data and reflects the Group’s access to the wholesale market. 

As at 31 December 2019, the related gains recognised in the income statement, which are essentially related 

to foreign exchange transactions, amounted to approximately Euro 3 114 thousand (31 December 2018: Euro 

6 914 thousand). 

NOTE 10 - GAINS OR LOSSES ON FINANCIAL ASSETS MANDATORILY AT FAIR VALUE 
THROUGH  PROFITS  OR  LOSS  AND  GAINS  OR  LOSSES  ON  FINANCIAL  ASSETS  AND 
LIABILITIES DESIGNATED AT FAIR VALUE THROUGH PROFIT AND LOSS 

The breakdown of this caption is as follows:  

NOTE 11 – GAINS OR LOSSES FROM HEDGE ACCOUNTING 

The breakdown of this caption is as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 159 

(in thousands of Euros)GainsLossesTotalGainsLossesTotalGains or losses on financial assets mandatorily at fair value through profit or lossSecuritiesBonds and other fixed income securitiesIssued by other entities 3 031  6 062 ( 3 031)  222   2   220 Shares 35 266  90 864 ( 55 598) 31 407  4 163  27 244 Other variable income securities 16 600  211 691 ( 195 091) 25 559  85 900 ( 60 341) 54 897  308 617 ( 253 720) 57 188  90 065 ( 32 877)Gains or losses on financial assets and liabilities designated at fair value through profit and lossSecuritiesBonds and other fixed income securitiesIssued by other entities-   102 (  102)- - - Other variable income securities  106 -   106 -   140 (  140)  106   102   4 -  1 123 ( 1 123) 55 003  308 719 ( 253 716) 57 188  91 188 ( 34 000)31.12.201931.12.2018(in thousands of Euros)GainsLossesTotalGainsLossesTotalFair value changes of hedging instrumentsFair value changes of hedging instrumentsForeign exchange rate contracts 51 211  67 864 ( 16 653) 124 967  131 494 ( 6 527)Instrumentos financeiros derivadosFair value changes of hedging item attributable to hedged risk 30 533  15 620  14 913  20 541  61 161 ( 40 620) 81 744  83 484 ( 1 740) 145 508  192 655 ( 47 147)Compensations for hedging operations interruptions (see Note 14)  461 -   461  46 714 -  46 714 Amount net of compensations 82 205  83 484 ( 1 279) 192 222  192 655 (  433)31.12.201931.12.2018 
 
 
 
 
 
NOTE 12 – EXCHANGE DIFFERENCES 

The breakdown of this caption is as follows: 

This caption includes the results arising from the foreign currency revaluation of monetary assets and liabilities 

denominated in foreign currency in accordance with the accounting policy described in Note 2.3. 

NOTE 13 – GAINS OR LOSSES ON DERECOGNITION OF NON-FINANCIAL ASSETS 

The breakdown of this caption is as follows: 

NOTE 14 – OTHER OPERATING INCOME AND OTHER OPERATING EXPENSES 

The breakdown of these captions is as follows: 

As  at  31  December  2019,  the  amount  received  for  compensation  for  interruption  of  hedging  operations 

amounts to Euro 461 thousand (see Note 11). As at 31 December 2018, Other operating income includes the 

amount of Euro 46 714 thousand, received as part of the early repayment of a fixed rate financing agreement, 

corresponding to the amount of the early reimbursement of the credit risk contract interest rate, the loss of 

which was recorded under the caption Gains or losses in hedge accounting.  

NOVO BANCO | 2019 ANNUAL REPORT | 160 

(in thousands of Euros)31.12.201931.12.2018GainsLossesTotalGainsLossesTotalForeign exchange revaluation 1 114 573 1 075 744  38 829 1 012 302  969 799  42 503 1 114 573 1 075 744  38 829 1 012 302  969 799  42 503 (in thousands of Euros)31.12.201931.12.2018Real Estate 2 689  28 189 Equipment(  490)  69 Other 1 755  4 011  3 954  32 270 (in thousands of Euros)31.12.201931.12.2018Other operating incomeGains / (losses) on recoveries of loans 31 372  42 424 Non-recurring advisory services 1 299   814 Income of Funds and real estate companies 37 858  28 937 Gains on investment properties revaluation (see Note 25) 44 347  29 370 Other income 24 986  76 231  139 862  177 776 Other operating expensesLosses on repurchase of Group debt securities (see Note 30)(  465)( 86 210)Direct and indirect taxes( 14 782)( 14 353)Contributions to the Deposit Guarantee Fund(  42)(  45)Contributions to the Resolution Fund( 12 196)( 10 995)Contributions to the Single Resolution Fund( 22 469)( 20 678)Contribution to the Banking Sector( 27 091)( 27 276)Membership subscriptions and donations( 2 603)( 1 358)Expenses of Funds and real estate companies( 14 317)( 16 151)Charges with Supervisory entities( 2 456)( 2 360)Contractual indemnities (SPE)(  297)( 4 844)Losses on investments properties revaluation (see Note 25)( 260 466)( 45 888)Other expenses( 46 115)( 25 485)( 403 299)( 255 643)Other operating income / (expenses) ( 263 437)( 77 867) 
 
 
 
 
 
 
NOTE 15 – STAFF EXPENSES 

The breakdown of staff expenses is as follows: 

The provisions and costs related to the restructuring process are presented in Note 31. 

As  at  31  December  2019  and  2018,  the  number  of  employees  of  NOVO  BANCO  Group  has  the  following 

breakdown: 

The  breakdown  by  professional  category  of  the  number  of  employees  of  the  NOVO  BANCO  Group  is  as 

follows: 

NOTE 16 – EMPLOYEE BENEFITS 

Pension and health-care benefits 

In compliance with the Collective Labour Agreement (ACT) for the banking sector established with the unions, 

the Bank undertook the commitment to grant its employees, or their families, pensions on retirement, disability 

and survival. These payments consist of a percentage that increases in accordance with the years of service, 

applied to each year’s negotiated salary table for the active workforce. 

Banking  employees  also  receive  health-care  benefits  through  a  specific  Social-Medical  Assistance  Service 

(SAMS), managed by the respective Union, having the Group made (until February 2017) annual contributions 

to SAMS amounting to 6.50% of the total annual remuneration of the active employees, including, amongst 

others, the holiday subsidy and Christmas subsidy. The measurement and recognition of the Group’s liability 

with post-retirement health-care benefits is similar to the measurement and recognition of the pension liability. 

These benefits are covered by the Pension Fund, which currently covers all liabilities with pensions and health-

care benefits. 

NOVO BANCO | 2019 ANNUAL REPORT | 161 

(in thousands of Euros)31.12.201931.12.2018Wages and salaries 199 815  200 835 Remuneration 198 951  200 317 Long-term service / Career bonuses (see Note 16)  864   518 Mandatory social charges 59 891  60 807 Costs with post-employment benefits (see Note 16)  14   746 Other costs 5 630  3 750  265 350  266 138 31.12.201931.12.2018NOVO BANCO employees 4 428  4 578 Employees of the Group's subsidiaries  441   518 Total employees of the Group 4 869  5 096 31.12.201931.12.2018Senior management functions  481   546 Middle management positions  591   536 Specific positions 2 348  2 227 Administrative and other functions 1 449  1 787  4 869  5 096  
 
 
 
 
 
Arising from the signature of the new Collective Labour Agreement (ACT) on 5 July 2016, published in Labour 

Bulletin (Boletim do Trabalho) No. 29, of 8 August 2016, the Group’s contributions to SAMS as from 1 February 

2017, correspond to a fixed amount (as per Annex VI of the new ACT) for each employee, 14 times a year.  

For employees hired until 31 December 2008, the retirement pension and the disability, survival and death 

pensions consecrated under the ACT, as well as the liabilities for health-care benefits (SAMS), are covered by 

a closed pension fund, managed by GNB – Sociedade Gestora de Fundos de Pensões, S.A. 

Protection of employees in the event of maternity, paternity and adoption, as well as old age, is covered by the 

General Social Security Regime, given that with the publication of Decree-Law No. 1-A/2011, of 3 January, all 

banking  employees  who  were  beneficiaries  of  “CAFEB  –  Caixa  de  Abono  de  Família  dos  Empregados 

Bancários” were integrated in the General Social Security Regime as from 1 January 2011. 

Employees hired after 31 December 2008 are covered by the Portuguese General Social Security Regime. 

Retirement pensions of banking employees integrated in the General Social Security Regime within the scope 

of the 2nd tripartite agreement continue to be calculated in accordance with the provisions of the ACT and 

other conventions; however, banking employees are entitled to receive a pension under the General Regime 

that  considers  the  number  of  years  of  contributions  under  that  regime.  The  Banks  are  responsible  for  the 

difference between the pension determined in accordance with the provisions of the ACT and that which the 

banking employees are entitled to receive from the General Social Security Regime. 

The contribution rate is 26.6%, 23.6% paid by the employer and 3% paid by the employees on the behalf of 

Caixa  de  Abono  de  Família  dos  Empregados  Bancários  (CAFEB),  abolished  by  said  Decree-law.  In 

consequence of this change, pension entitlements of active employees are to be covered on the terms defined 

under the General Social Security Regime, for the length of their employment between 1 January 2011 and 

their retirement date. The differential required to make up the pension guaranteed under the ACT is paid by 

the Banks. 

At  the  end  of  financial  year  2011  and  pursuant  to  the  3rd  tripartite  agreement,  it  was  decided  to  transfer, 

definitively and irreversibly, to the General Social Security Regime all the banks’ liabilities with pensions in 

payment to retirees and pensioners that were in that condition as at 31 December 2011 at constant values (0% 

discount rate) for the component foreseen in the “Instrumento de Regulação Colectiva de Trabalho” (IRCT) 

applicable  to  banking  employees,  including  the  eventualities  of  death,  disability  and  survival.  The  liabilities 

relating to the updating of pension amounts, pension benefits other than those to be borne by Social Security, 

health-care contributions to SAMS, death allowances and deferred survivor’s pensions will remain under the 

banks’ responsibility, with the corresponding funding being met through the respective pension funds. 

The  agreement  further  established  that  the  financial  institutions’  pension  fund  assets  relating  to  the  part 

allocated to the satisfaction responsibilities for those pensions, be transferred to the State. 

According  to  the  deliberation  of  the  Board  of  Directors  of  Bank  of  Portugal  of  3  August  2014  (8  p.m.), 

considering  the  resolution  by  the  same  Board  of  Directors  of  11  August  2014  (5  p.m.),  and  the  additional 

clarifications contained in the deliberation of the Board of Directors of Bank of Portugal, of 11 February 2015, 

it  was  clarified  that  the  BES  responsibilities  not  transferred  to  NOVO  BANCO  relate  to  the  retirement  and 

survival pensions and complementary retirement and survival pensions of the Directors of BES who had been 

members of its Executive Committee, as defined in BES’s Articles of Association and BES’s General Assembly 

Regulations  to  which  the  Articles  of  Association  refer,  not  having,  therefore,  been  transferred  to  NOVO 

BANCO, without prejudice to the transfer of the responsibilities relating exclusively to the employment contracts 

with BES. 

NOVO BANCO | 2019 ANNUAL REPORT | 162 

 
Given  the  aforementioned,  only  the  pension  fund  liabilities  arising  from  the  Executive  Committee 

Complementary  Plan  were  splited,  with  a  part  (described  above)  remaining  in  BES  and  the  remaining 

responsibilities related to the Executive Committee Complementary Plan being transferred to NOVO BANCO, 

together with the liabilities of the Pension Fund regarding the Base Plan and the Complementary Plan. 

To quantify the amounts relating to the split of the Pension Fund assets allocated to the liabilities that remained 

in BES, following the decision of the Board of Directors of the Bank of Portugal of 11 February 2015, from 

those that were transferred to NOVO BANCO, the assets existing on 3 August 2014 were split in proportion to 

the  liabilities  calculated  on  the  same  date,  allocated  to  each  of  the  groups  of  former  participants  and 

beneficiaries allocated to each of the entities, after deducting the amounts already paid. The split performed 

on these terms resulted, on 3 August 2014, in a level of funding of the Complementary Plan of the Executive 

Commission, at that time, that was equal for each of the associates of the Fund (NOVO BANCO and BES). 

However, up to the present date, the formalization of the effective splitting of the liabilities / assets of BES and 

NB has not yet occurred, with both formally continuing to be members of the same Pension Fund, currently 

designated Fundo de Pensões NB. 

On  1  June  2016,  an  amendment  was  made  to  Fundo  de  Pensões  NB´s  constitutive  contract,  where  the 

complementary plan became a defined contribution instead of a defined benefit plan. Considering this, and in 

accordance with IAS 19, this plan´s responsibilities and assets are net of the amounts presented for the defined 

benefit plans. 

The key actuarial assumptions used to calculate retirement pension and health-care liabilities are identical and 

are as follows: 

Disability decreases are not considered in the calculation of the liabilities. The determination of the discount 

rate as at 31 December 2019 and 2018 was based on: (i) the evolution of the main indices for high quality 

corporate bonds and (ii) the duration of the liabilities.  

The pension plan participants have the following breakdown: 

NOVO BANCO | 2019 ANNUAL REPORT | 163 

AssumptionsActualAssumptionsActualActuarial Assumptions    Projected rate of return on plan assets1.35%6.82%2.1%-1.57%    Discount rate1.35%-2.1%-    Pension increase rate0.5%0.49%0.5%0.06%    Salary increase rate0.25%1.2%0.75%1.00%    Mortality table men    Mortality table womenTV 88/90-2 yearsTV 88/90-2 years31.12.201931.12.2018TV 88/90TV 88/9031.12.201931.12.2018Employees 4 520  4 628 Pensioners and survivors 6 818  6 765 TOTAL 11 338  11 393  
 
 
 
 
The application of IAS 19 in terms of liabilities and coverage levels as at 31 December 2019 and 2018 is as 

follows: 

According to the policy defined in Note 2.15 - Employee Benefits, the Group calculates liabilities for pensions 

and  actuarial  gains  and  losses  half-yearly  and  evaluates  at  each  balance  sheet  date  and  for  each  plan 

separately, the recoverability of the excess of the respective pension liabilities.  

As at 31 December 2019, the net balance sheet value includes Euro 30.4 million (31 December 2018: Euro 

26.7 million) related to NOVO BANCO’s share of the deficit of the complementary plan CE. With respect to the 

base and complementary net liabilities, the Bank has already made the contribution. 

As at 31 December 2019 and 2018, the sensitivity analysis to a 0.25% increase in the rate of the assumptions 

and to a one-year increase in the mortality table results in the following changes in the present value of the 

liabilities determined for past services:  

The evolution of liabilities for pensions and health-care benefits can be analysed as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 164 

(in thousands of Euros)Assets / (liabilities) recognized in the balance sheetTotal liabilities(1 848 930)(1 675 608)    Pensioners(1 287 349)(1 132 795)    Employees( 561 581)( 542 813)Coverage    Fair value of plan assets1 695 8571 648 168Net assets / (liabilities) in the balance sheet (See Note 32)( 153 073)( 27 440)Accumulated actuarial deviations recognized in other comprehensive income 599 454 492 17731.12.201931.12.2018(in thousands of Euros)Assumptionsof +0.25% in the rate usedof -0.25% in the rate usedof +0.25% in the rate usedof -0.25% in the rate usedDiscount rate( 68 854) 73 693 ( 61 543) 60 526 Salary increase rate 27 329 ( 18 882) 19 707 ( 24 102)Pension increase rate 54 664 ( 50 705) 46 995 ( 46 845)de +1 ano de -1 ano de +1 ano de -1 ano Mortality table( 64 631) 65 300 ( 55 362) 52 265 Change in the amount of liabilities due to the change:31.12.201931.12.2018(in thousands of Euros)Retirement pension liabilities at beginning of the exercise1 675 608 1 663 489 Current service cost  14   562 Interest cost 31 687  33 839 Plan participants' contribution 2 645  2 678 Contributions from other entities  285   203 Actuarial (gains) / losses in the exercise:    - Changes in demographic assumptions- (  68)    - Changes in financial assumptions 125 523 (  359)    - Experience adjustments (gains) / losses 64 098  17 839 Pensions paid by the fund / transfers and once-off bonuses( 69 708)( 63 998)Early retirement  15 670  28 688 Foreign exchange differences and other 3 108 ( 7 265)Retirement pension liabilities at end of the exercise1 848 930 1 675 608 31.12.201931.12.2018 
 
 
 
 
 
The evolution of the value of the pension funds during 2019 and 2018 can be analysed as follows: 

The assets of the pension funds can be analysed as follows:  

The assets of the pension funds used by the Group or representative of securities issued by the Group’s entities 

are detailed as follows:  

The evolution of the actuarial gains and losses in the balance sheet can be analysed as follows:  

The cost with retirement pensions and health-care benefits during 2019 and 2018, can be analysed as follows: 

During 2019, the value of early retirements amounted to Euro 15.7 million (2018: Euro 28.7 million), which are 

related to the Group’s restructuring process, and as such, were recognised against the restructuring provision 

(see Note 31).  

NOVO BANCO | 2019 ANNUAL REPORT | 165 

(in thousands of Euros)31.12.201931.12.2018Fair value of fund assets at beginning of the exercise1 648 168 1 648 405 Net return from the fund 110 313 ( 22 093)- Share of the net interest on the assets 28 026  31 824 - Return on assets excluding net interest 82 287 ( 53 917)Group contributions 1 535  93 686 Plan participants’ contributions 2 645  2 678 Pensions paid by the fund / transfers and once-off bonuses( 69 708)( 63 998)Foreign exchange differences and other  2 904 ( 10 510)Fair value of fund assets at end of the exercise1 695 857 1 648 168 (in thousands of Euros)QuotedUnquotedTotalQuotedUnquotedTotalEquity instruments 163 866  59 309  223 175  133 062  56 732  189 794 Debt instruments1 013 356   74 1 013 430  870 930   4  870 934 Investment funds 216 168  57 984  274 152  229 914  52 410  282 324 Structured debt 6 683  7 818  14 501  9 950  9 649  19 599 Derivatives -   1   1  -  -  - Real estate properties -  107 166  107 166  -  103 942  103 942 Cash and cash equivalents -  63 432  63 432  -  181 575  181 575 Total1 400 073  295 784 1 695 857 1 243 856  404 312 1 648 168 31.12.201931.12.2018(in thousands of Euros)31.12.201931.12.2018Participation units 92 601  102 593 Real estate properties 75 851  58 083 Total 168 452  160 676 (in thousands of Euros)31.12.201931.12.2018Accumulated actuarial losses recognized in other comprehensive income at the beginning of the period 492 177  421 246 Actuarial (gains) / losses in the period:    - Changes in assumptions    - Demographic assumptions- (  68)    - Financial assumptions 125 523 (  359)    - Plan assets return (excluding net of interests)( 18 189) 71 756 Other(  57)(  398)Accumulated actuarial losses recognized in other comprehensive income at the end of the period 599 454  492 177 (in thousans of Euros)31.12.201931.12.2018Current service cost  14   562 Net interest 3 661  2 015 Other -   184 Cost with post-employment benefits 3 675  2 761  
 
 
 
 
 
 
The evolution of net assets/ (liabilities) on balance sheet may be analysed, during 2019 and 2018 as follows: 

The summary of the liabilities and balance of the funds, as well as the experience gains and losses is analysed 

as follows:  

The  weighted  average  maturity  of  the  liabilities  of  the  defined  benefit  plans  is  approximately  16  years  (31 

December 2018: approximately 16 years). The table below presents the temporal breakdown of the estimated 

benefits payable: 

Career bonuses 

As  at  31  December  2019,  the  liabilities  assumed  by  the  Group  amounted  to  Euro  7  106  thousand, 

corresponding to the liabilities for past services subjacent to the career bonuses, as described in Note 2.15 – 

Employee benefits (31 December 2018: Euro 6 486 thousand) (see Note 32). 

As at 31 December 2019, the costs recognised with career bonuses were Euro 864 thousand (31 December 

2018: Euro 518 thousand) (see Note 15). 

NOVO BANCO | 2019 ANNUAL REPORT | 166 

(in thousands of Euros)31.12.201931.12.2018At the beginning of the exercise( 27 440)( 15 084)Cost for the exercise( 3 675)( 2 761)Actuarial gains / (losses) recognized in other comprehensive income( 107 277)( 70 931)Contributions made in the exercise 1 535  93 686 Other( 16 216)( 32 350)At the end of the exercise( 153 073)( 27 440)(in thousands of Euros)31.12.201931.12.201831.12.201731.12.201631.12.2015Retirement pension liabilities(1 848 930)(1 675 608)(1 663 489)(1 577 750)(1 545 996)Funds balance1 695 857 1 648 168 1 648 405 1 557 979 1 514 326 (Under) / overfunding of liabilities( 153 073)( 27 440)( 15 084)( 19 771)( 31 670)(Gains) / losses on experience adjustments in retirement pension liabilities 64 098  17 839  15 263  12 318 ( 2 330)(Gains) / losses on experience adjustments in plan assets( 82 287) 53 917 ( 91 900) 43 716  17 545 (in thousands of Euros)Estimated amount of benefits payable 67 485  67 815  205 344 1 931 070 Up to 1 yearFrom 1 to 2 yearsFrom 2 to 5 yearsMore than 5 years 
 
 
 
 
 
 
 
NOTE 17 – OTHER ADMINISTRATIVE EXPENSES 

The breakdown of this caption is as follows: 

The  caption  Other  costs  includes,  amongst  others,  specialised  service  costs  incurred  with  security  and 

surveillance, information services, training and sundry external supplies. 

The fees invoiced during financial years 2019 and 2018 by the Statutory Audit Firm, according to that laid down 

in article 508-F of the Portuguese Companies Code (Código das Sociedades Comerciais), have the following 

breakdown:  

NOTE 18 – EARNINGS PER SHARE 

Basic earnings per share 

The basic earnings per share are calculated dividing the net profit attributable to the shareholders of the Bank 

by the weighted average number of ordinary shares in circulation during the financial year /period. 

Diluted earnings per share  

The diluted earnings per share are calculated considering the net profit attributable to the shareholders of the 

Bank and the weighted average number of ordinary shares in circulation, adjusted for the effects of all potential 

dilutive ordinary shares.  

The  diluted  earnings  per  share  do  not  differ  from  the  basic  earnings  per  share, since  there  are  no  dilutive 

effects. 

NOVO BANCO | 2019 ANNUAL REPORT | 167 

(in thousands of Euros)31.12.201931.12.2018Rentals 3 622  25 325 Advertising 8 511  9 139 Communication 12 830  13 956 Maintenance and repairs expenses 9 821  8 510 Travelling and representation 3 513  3 475 Transportation of valuables 4 280  4 241 Insurance 2 777  3 656 IT services 50 378  47 972 Independent work 3 614  4 852 Temporary work 1 599  1 544 Electronic payment systems 10 482  10 052 Legal costs 9 289  15 111 Consultancy and audit fees 28 313  19 712 Water, energy and fuel 3 839  5 095 Consumables  1 644  2 208 Other costs 24 978  24 141  179 490  198 989 (in thousands of Euros)31.12.201931.12.2018Statutory audit of annual accounts  1 685   524 Other reliability assurance services 1 043   509 Total value of billable services 2 728  1 033 (In thousands of Euros)31.12.201931.12.2018Net consolidated profit / (loss) attributable to shareholder of the Bank(1 058 812)(1 412 642)Weighted average number of common shares outstanding (thousands)9 800 000 9 800 000 Basic earnings per share attributable to shareholders of NOVO BANCO (in Euros)(0.11)(0.14)Basic earnings per share from continuing activities attributable to shareholders of NOVO BANCO (in Euros)(0.11)(0.14) 
 
 
 
 
 
NOTE  19  –  CASH,  CASH  BALANCES  AT  CENTRAL  BANKS  AND  OTHER  DEMAND 
DEPOSITS 

As at 31 December 2019 and 2018, this caption is analysed as follows: 

The caption Demand Deposits with Bank of Portugal includes mandatory deposits to comply with the minimum 

legal cash reserve requirements in an amount of Euro 246.8 million (31 December 2018: Euro 243.8 million). 

According to the European Central Bank Regulation (EU) No. 1358/2011, of 14 December 2011, minimum 

cash requirements of demand deposits with Bank of Portugal are interest-bearing and correspond to 1% of the 

deposits  and  debt  certificates  maturing  in  less  than  2  years,  after  excluding  from  these  the  deposits  of 

institutions  subject  to  the  European  System  of  Central  Banks  minimum  reserve  requirements.  As  at  31 

December 2019, the average interest rate on these deposits was null (31 December 2018: null). 

Compliance with minimum cash requirements, for a given observation period, is monitored taking into account 

the average amount of the deposits with Bank of Portugal over said period. The balance of the  account with 

Bank of Portugal as at 31 December 2019 was included in the observation period running from 18 December 

2019 to 28 January 2020. 

Checks to be collected on credit institutions at home and abroad were sent for collection within the first business 

days following the reference dates. 

NOTE 20 – FINANCIAL ASSETS AND LIABILITIES HELD FOR TRADING 

As at 31 December 2019 and 2018, this caption is analysed as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 168 

(in thousands of Euros)31.12.201931.12.2018Cash  179 220   155 860 Demand deposits with Central BanksBank of Portugal 1 387 250   531 664 Other Central Banks  21 658   14 359  1 408 908   546 023 Deposits in other domestic credit institutionsRepayable on demand  12 303  7 541 Uncollected checks  51 437  59 603  63 740  67 144 Deposits with banks abroadRepayable on demand  175 761  188 470 Other deposits  26 452  20 175  202 213  208 645  1 854 081   977 672 (in thousands of Euros)31.12.201931.12.2018Financial assets held for tradingSecuritiesBonds and other fixed income securitiesIssued by government and public entities  254 848  257 269 Issued by other entities-   1  254 848  257 270 DerivativesDerivatives held for trading with positive fair value  419 791  516 336 Fair value option derivatives with positive fair value  74 093  70 177  493 884  586 513   748 732   843 783 Financial liabilities held for tradingDerivativesDerivatives held for trading with negative fair value  544 825  492 953   544 825   492 953  
 
 
 
Securities held for trading 

In accordance with the accounting policy described in Note 2.5, securities held for trading are those acquired 

to be traded in the short-term regardless of their maturity.  

As at 31 December 2019 and 2018, the analysis of the securities held for trading, by maturity, is as follows: 

A breakdown of the securities held for trading, by fair value hierarchy, is presented in Note 39. 

Derivatives 

As at 31 December 2019 and 2018, the breakdown of this caption is as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 169 

(in thousands of Euros)31.12.201931.12.2018Up to 3 months -  50 029 3 months to 1 year -  2 007 1 to 5 years 117 227  157 434 More than 5 years 137 621  47 800  254 848  257 270 (in thousands of Euros)AssetsLiabilitiesAssetsLiabilitiesTrading derivativesExchange rate contractsForward- buy 743 210  375 271 - sell 744 649  375 697 Currency Swaps- buy1 019 987 1 701 938 - sell1 025 562 1 706 018 Currency Interest Rate Swaps- buy 22 951  23 417 - sell 22 947  23 413 Currency Options- buy 219 866  256 052 - sell 192 493  156 257   34 540   33 953   32 731   32 748 Interest rate contractsInterest Rate Swaps- buy7 808 593 7 489 169 - sell7 809 654 7 532 826 Swaption - Interest Rate Options- buy 400 000 - - sell- - Interest Rate Caps & Floors- buy 93 846  54 352 - sell 91 073  57 105 Interest Rate Futures a)- buy- - - sell-  50 000   352 939   501 689   436 771   436 001 Equity / Index contractsEquity / Index Swaps- buy  152 294   116 752 - sell  152 294   116 752 Equity / Index Options- buy  711 682  1 020 012 - sell  743 755  1 130 702 Equity / Index Futures a)- buy-   1 330 - sell- -   32 311   9 141   46 825   24 087 Credit default contractsCredit Default Swaps- buy  2 883   7 814 - sell  2 883   7 814    1    42    9    117   419 791   544 825   516 336   492 953 Fair value option derivativesInterest rate contractsInterest Rate Swaps- compras  171 371   171 370 - vendas  171 371   171 370   74 093 -   70 177 -   1   42   9   117 a) Derivatives traded on organized markets, whose market value is settled daily through the margin account (see Note 28) 70 177 -  74 093 - - - - -  3 988  3 739  13 058  13 061  28 323  5 402  33 767  11 026 - - - -  349 152  499 619  436 188  435 401   966   893   583   600  2 821  1 177 - -  6 240  5 836  5 235  5 279  21 875  21 870  21 036  21 029  5 307  5 757  4 141  5 670  1 118   490  2 319   770 31.12.201931.12.2018NotionalFair valueNotionalFair value 
 
 
 
 
Fair value option derivatives include instruments designed to manage the risk associated with certain financial 

assets and liabilities designated at fair value through profit or loss, in accordance with the accounting policy 

described in Notes 2.4 and 2.7, and which the Group has not designated for hedge accounting. 

The Group calculates the Credit Valuation Adjustment (CVA) for derivative instruments in accordance with the 

following methodology: (i) Portfolio basis – the calculation of the CVA corresponds to the application, to the 

aggregate exposure of each counterpart, of an expected loss and a recovery rate, considering the average 

duration period estimated for each exposure; (ii) Individual basis – the calculation of the CVA on an individual 

basis is based on the determination of the exposure using stochastic methods (Expected Positive Exposure) 

which translates into the calculation of the expected fair value exposure that each derivative is likely to assume 

over its remaining life. Subsequently, are applied to the exposure determined, an expected loss and a recovery 

rate. 

In the financial year of 2019, the Group recognized a gain of Euro 1.8 million related to the CVA of derivative 

instruments (31 December 2018: gain of Euro 16.0 million). 

As at 31 December 2019 and 2018, the analysis of the derivatives held for trading by maturity period is as 

follows: 

Credit Support Annex (CSA) 

NOVO BANCO has several contracts negotiated with counterparties with which it trades derivatives on the 

Over-the-counter market. The CSAs take the form of collateral agreements established between two parties 

negotiating over-the-counter derivatives with each other, with the main objective of providing protection against 

credit  risk,  defining  for  that  purpose  rules  regarding  collateral.  Derivative  transactions  are  regulated  by  the 

International  Swaps  and  Derivatives  Association  (ISDA)  and  have  minimum  risk  margin  that  may  change 

according to the ratings of the parties.  

NOVO BANCO | 2019 ANNUAL REPORT | 170 

(in thousands of Euros)AssetsLiabilitiesAssetsLiabilitiesDerivatives held for negotiationUp to 3 months2 094 664 1 924 137 (  892)2 467 814 2 419 978 (  693)From 3 months to 1 year1 053 257  843 821  16 406 1 461 925 1 538 680 ( 4 336)From 1 to 5 years2 111 144 2 098 238  1 301 1 698 310 1 707 800  14 076 More than 5 years5 916 247 5 919 114 ( 141 849)5 418 058 5 490 126  14 336 11 175 312 10 785 310 ( 125 034)11 046 107 11 156 584  23 383 Fair value option derivativesMore than 5 years 171 371  171 371  74 093  171 370  171 370  70 177  171 371  171 371  74 093  171 370  171 370  70 177 31.12.201931.12.2018NotionalFair Value (net)NotionalFair Value (net) 
 
 
 
 
 
NOTE 21 – FINANCIAL ASSETS MANDATORILY AT FAIR VALUE THROUGH PROFIT OR 
LOSS,  DESIGNATED  AT  FAIR  VALUE  THROUGH  PROFIT  OR  LOSS,  AT  FAIR  VALUE 
THROUGH OTHER COMPREHENSIVE INCOME AND AT AMORTISED COST 

As at 31 December 2019 and 2018, these captions are analysed as follows: 

Securities  

As at 31 December 2019 and 2018, the detail of securities portfolio is as follows: 

The securities mandatorily accounted at fair value through profit or loss include the participation units held by 

the Group in Restructuring Funds, which are accounted for in accordance with the accounting policy described 

in Note 2.5, based on the net book value disclosed by the Management Companies, which may be adjusted 

according to information or analyzes that are considered to have an impact on the fair value of the participation 

NOVO BANCO | 2019 ANNUAL REPORT | 171 

(in thousands of Euros)Mandatorily at fair value through profit and lossFair value through profit and lossFair value through other comprehensive incomeAmortised costFair value changes * TotalSecurities 1 314 742 -  8 849 896  1 622 545 -  11 787 183 Loans and advances to banks- - -   369 228 -   369 228 Loans and advances to customers- - -  25 149 687   52 540  25 202 227  1 314 742 -  8 849 896  27 141 460   52 540  37 358 638 * Fair value changes of the elements covered by the interest rate hedge portfolio (see Note 22)31.12.2019(in thousands of Euros)Mandatorily at fair value through profit and lossFair value through profit and lossFair value through other comprehensive incomeAmortised costFair value changes * TotalSecurities 1 566 225    480  7 661 207  1 389 400 -  10 617 312 Loans and advances to banks- - -   423 058 -   423 058 Loans and advances to customers- - -  24 720 610   33 835  24 754 445  1 566 225    480  7 661 207  26 533 068   33 835  35 794 815 * Fair value changes of the elements covered by the interest rate hedge portfolio (see Note 22)31.12.2018(in thousands of Euros)31.12.201931.12.2018Securities mandatorily at fair value through profit or lossBonds and other fixed income securitiesFrom other issuers 57 590   47 Shares 603 851  674 823 Other securities with variable income 653 301  891 355 1 314 742 1 566 225 Securities at fair value through profit or lossBonds and other fixed income securitiesFrom other issuers -   480  -   480 Securities at fair value through other comprehensive incomeBonds and other fixed income securitiesFrom public issuers7 108 022 6 620 509 From other issuers1 661 538  951 085 Shares 80 334  89 610 Other variable income securities  2   3 8 849 896 7 661 207 Securities at amortised costBonds and other fixed income securitiesFrom public issuers 459 260  503 123 From other issuers1 322 059 1 081 063 Impairment( 158 774)( 194 786)1 622 545 1 389 400 11 787 183 10 617 312  
 
 
 
units. In the second half of 2019, the Group undertook a detailed analysis of the historical performance of these 

funds, as well as an analysis of the liquidity of the participation units held by the Group, having concluded that, 

given their complexity and limitations inherent to their liquidity it should consider an adjustment to the net book 

value reported by the Management Companies based on historical market metrics. Additionally, the Group is 

conducting an analysis of the valuation of all assets held by these funds. 

As at 31 December 2019 and 2018, the detail of the fair value securities through other comprehensive income 

is as follows: 

The movements in the impairment reserves in fair value securities through other comprehensive income are 

presented as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 172 

(in thousands of Euros)PositiveNegativeBonds and other fixed income securitiesFrom public issuers6 781 109  327 605 (  692)7 108 022 ( 4 527)Residents3 201 240  162 006 (  490)3 362 756 ( 2 158)Non residents3 579 869  165 599 (  202)3 745 266 ( 2 369)From other issuers1 575 607  87 363 ( 1 432)1 661 538 ( 1 029)Residents 33 212  20 711 -  53 923 (  8)Non residents1 542 395  66 652 ( 1 432)1 607 615 ( 1 021)Shares 480 591  25 771 ( 426 028) 80 334 - Residents 375 391  24 590 ( 335 217) 64 764 - Non residents 105 200  1 181 ( 90 811) 15 570 - Other securities with variable income  2   2 (  2)  2 - Residents  2 - (  2)- - Non residents-   2 -   2 - Balance as at 31 December 20198 837 309  440 741 ( 428 154)8 849 896 ( 5 556)(1) Aquisition cost referring to shares and other equity instruments and amortized cost for debt securities.Fair value reserveBalance sheet valueImpairment reservesCost (1)(in thousands of Euros)PositiveNegativeBonds and other fixed income securitiesFrom public issuers6 563 893  58 463 ( 1 847)6 620 509 (  816)Residents3 646 985  28 037 (  612)3 674 410 (  390)Non residents2 916 908  30 426 ( 1 235)2 946 099 (  426)From other issuers 934 722  24 490 ( 8 127) 951 085 (  397)Residents 28 613  20 600 (  54) 49 159 (  22)Non residents 906 109  3 890 ( 8 073) 901 926 (  375)Shares 487 063  19 154 ( 416 607) 89 610 - Residents 382 110  17 085 ( 328 800) 70 395 - Non residents 104 953  2 069 ( 87 807) 19 215 - Other securities with variable income  2   1 -   3 - Residents  2 - -   2 - Non residents-   1 -   1 - Balance as at 31 December 20187 985 680  102 108 ( 426 581)7 661 207 ( 1 213)(1) Aquisition cost referring to shares and other equity instruments and amortized cost for debt securities.Cost (1)Fair value reserveBalance sheet valueImpairment reserves(in thousands of Euros)Stage 1Stage 2Stage 3TotalBalance as at 31 December 2017* 1 179 050 Impact of transition to IFRS 9( 1 178 443)Balance as at 1 January 2018   607 - -    607 Increases due to changes in credit risk  9 032    23    12   9 067 Decreases due to changes in credit risk(  7 608)(   1)(   12)(  7 621)Utilization during the period(   852)- - (   852)Other movements   12 - -    12 Balance as at 31 December 2018  1 191    22 -   1 213 Increases due to changes in credit risk  6 233 - -   6 233 Decreases due to changes in credit risk(  1 729)(   18)- (  1 747)Utilization during the period(   137)- - (   137)Other movements(   2)(   4)- (   6)Balance as at 31 December 2019  5 556 - -   5 556 * The amount corresponds to accumulated impairment losses on available-for-sale securities at 31 December 2017, recorded in accordance with IAS 39.Impairment movement of securities at fair valuethrough other comprehensive income 
 
 
 
 During the financial year of 2019, the Group sold Euro 3 761.0 million of financial instruments classified at fair 

value through other comprehensive income (31 December 2018: Euro 9 208.3 million), with a gain of Euro 

67.8 million (31 December 2018: gain of Euro 34.5 million), and a loss of Euro 4.5 million that were transferred 

from revaluation reserves to sales reserves (31 December 2018: loss of Euro 3.3 million). 

Changes in impairment losses on amortised cost securities are as follows: 

In accordance with the accounting policy mentioned on Note 2.5, the Group regularly evaluates if there is any 

objective evidence of impairment in its securities portfolio at a fair value through other comprehensive income 

based on the judgement criteria mentioned on Note 3.1. 

As at 31 December 2019 and 2018, the securities portfolio, by residual maturity period, is as follows:  

The detail of the securities portfolio by fair value hierarchy is presented in Note 39. 

The portfolio securities pledged by the Group are analysed in Note 35. 

NOVO BANCO | 2019 ANNUAL REPORT | 173 

(in thousands of Euros)Stage 1Stage 2Stage 3TotalBalance as at 31 December 2017- - - - Impact of transition to IFRS 9  213 808 Balance as at 1 January 2018  3 549   4 162   206 097   213 808 Increases due to changes in credit risk  5 226   245 353   4 385   254 964 Decreases due to changes in credit risk(  4 593)(  237 556)(   918)(  243 067)Utilization during the period(  1 953)(  2 945)(  74 665)(  79 563)Other movements   4   48 609    31   48 644 Balance as at 31 December 2018  2 233   57 623   134 930   194 786 Derecognized financial assets- - (  3 424)(  3 424)Increases due to changes in credit risk  8 212   638 922   6 616   653 750 Decreases due to changes in credit risk(  8 208)(  642 526)(  7 690)(  658 424)Utilization during the period- (   1)(  28 019)(  28 020)Other movements   59    38    9    106 Balance as at 31 December 2019  2 296   54 056   102 422   158 774 Impairment movement of securities at amortised cost(in thousands of Euros)31.12.201931.12.2018Securities at fair value through profit or loss - mandatoryUp to 3 months -   1 From 3 months to 1 year  7  - From 1 to 5 years 57 535  - More than 5 years  49   47 Unlimited duration1 257 151 1 566 177 1 314 742 1 566 225 Securities at fair value through profit or lossUp to 3 months -   480  -   480 Securities at fair value through other comprehensive incomeUp to 3 months 165 561  155 385 De 3 meses a um ano 179 917  618 944 De um a cinco anos4 345 876 4 219 916 More than 5 years4 078 206 2 577 349 Unlimited duration 80 336  89 613 8 849 896 7 661 207 Securities at amortised cost (*)Up to 3 months 929 394  754 681 De 3 meses a um ano 131 372  125 633 De um a cinco anos 48 500  37 576 More than 5 years 672 053  666 296 1 781 319 1 584 186 11 945 957 10 812 098 (*) Gross value before impairments 
 
 
 
 
 
Loans and advances to banks 

As at 31 December 2019 and 2018, the detail of Loans and advances to banks is as follows: 

Loans and advances to banks are all recorded in the amortised cost portfolio. 

The operations with repurchasing agreement, as at 31 December 2018, relate entirely to operations with a 

maturity of up to 1 year.  

As at 31 December 2019 and 2018, the analysis of loans and advances to banks, by residual maturity is as 

follows: 

Changes in impairment losses on loans and advances to banks are presented as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 174 

(in thousands of Euros)Loans and advances to banks in PortugalVery short-term placements  8 902  64 517 Deposits  9 342   269 Loans  34 013  20 051 Other loans and advances   3   3  52 260  84 840 Loans and advances to banks abroadDeposits  10 850  28 078 Loans  1 645  1 700 Operations with reverse repurchase agreements-  9 774 Other loans and advances  381 561  374 332  394 056  413 884 Outstanding applications-   74  446 316  498 798 Impairment losses(  77 088)( 75 740) 369 228  423 058 31.12.201931.12.2018(in thousands of Euros)31.12.201931.12.2018Up to 3 months  24 302   97 461 From 3 months to 1 year  11 793   6 369 From 1 to 5 years  406 305   14 471 More than 5 years  3 916   380 423 Unlimited duration (Overdue Loans)-    74   446 316   498 798 (in thousands of Euros)Stage 1Stage 2Stage 3TotalBalance as at 31 December 2017  71 158 Impact of transition to IFRS 9  8 950 Balance as at 1 January 2018  1 227   78 563    318   80 108 Increases due to changes in credit risk   517   3 389    426   4 332 Decreases due to changes in credit risk(   894)(  10 183)(   119)(  11 196)Utilization during the period- - (   13)(   13)Other movements(   680)  3 374 (   185)  2 509 Balance as at 31 December 2018   170   75 143    427   75 740 Increases due to changes in credit risk   406   2 752 -   3 158 Decreases due to changes in credit risk(   234)(  2 959)- (  3 193)Utilization during the period- (   22)- (   22)Other movements(   24)  1 427    2   1 405 Balance as at 31 December 2019   318   76 341    429   77 088 Loans and advances to banks 
 
 
 
 
Loans and advances to customers 

As at 31 December 2019 and 2018, the detail of loans and advances to customers is presented as follows: 

During the year of 2019, a sale of a portfolio of non-performing loans (called “NATA II”) was carried out, and 

the impact of this operation on the balance sheet resulted in a reduction in net loans and advances to customers 

of  141.9 million  Euro  (1,180.7  million  Euro  in  gross  value  and 1,038.8  million  Euro  in impairment),  and  the 

impact on results was a loss of 79.7 million Euro (see Note 42). 

In  2018,  a  non-performing  loan  portfolio  was  sold,  and  the  impact  of  this  operation  on  the  balance  sheet 

resulted in a reduction of Euro 543.9 million in loans and advances to customers (Euro 1 529.9 million gross 

value and Euro 986.1 million of impairment), and the impact on profit or loss resulted in a loss of Euro 108.9 

million (see Note 42). 

Loans to customers are all recorded in the amortized cost portfolio. 

As at 31 December 2019, the amount of loans and advances to customers (net of impairment) includes the 

amount of Euro 1 608.7 million (31 December 2018: Euro 1 877.2 million), related to securitization operations 

in which, according to the accounting policy referred to in Note 2.2, structured entities are consolidated by the 

Group (see Note 1 and 38). The liabilities associated with these securitization operations were recognized as 

Debt Securities (see Note 30). 

NOVO BANCO | 2019 ANNUAL REPORT | 175 

(in thousands of Euros)Domestic loans and advancesCorporateCurrent account loans1 408 191 1 473 186 Loans8 436 268 8 499 596 Discounted bills 121 203  141 700 Factoring 710 493  866 677 Overdrafts 3 061  36 034 Financial leases1 523 091 1 547 898 Other loans and advances 29 617  30 577 IndividualsResidential Mortgage loans9 102 659 8 545 373 Consumer credit and other loans1 178 338 1 101 674 22 512 921 22 242 715 Foreign loans and advancesCorporateCurrent account loans 667 842  352 770 Loans1 068 336 1 031 223 Discounted bills 21 206  39 086 Factoring 138 292  101 980 Overdrafts 39 158  30 894 Financial leases 37 422  42 765 Other loans and advances  1   1 IndividualsResidential Mortgage loans1 085 701  956 838 Consumer credit and other loans 321 114  341 592 3 379 072 2 897 149 Overdue loans and advances and interestsUnder 90 days 26 695  74 885 Over 90 days1 083 494 3 463 783 1 110 189 3 538 668 27 002 182 28 678 532 Impairment losses(1 852 495)(3 957 922)25 149 687 24 720 610 Fair value adjustaments of interest rate hedges *CorporateLoans 14 390  32 072 IndividualsResidential Mortgage loans 38 150  1 763  52 540  33 835 25 202 227 24 754 445 * See Note 2231.12.201931.12.2018 
 
As  at  31  December  2019,  the  caption  Loans  and  advances  to  customers  include  Euro  6  076.8  million  of 

mortgage loans related to the issuance of covered bonds (31 December 2018: Euro 4 617.4 million) (see Note 

30). 

As at 31 December 2019, the amount of interest income and commission fees recorded in the balance sheet 

relating to credit operations totals Euro 26 343 thousand (31 December 2018: Euro 28 912 thousand).  

As at 31 December 2019 and 2018, the analysis of loans and advances to customers, by residual maturity 

period, is as follows:  

Changes in credit impairment losses are presented as follows: 

Credit distribution by type of rate is as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 176 

(in thousands of Euros)31.12.201931.12.2018Up to 3 months 1 773 496  2 244 430 From 3 months to 1 year 1 496 699  1 803 652 From 1 to 5 years 5 108 121  4 579 144 More than 5 years 17 566 217  16 546 473 Unlimited duration (Overdue Loans) 1 110 189  3 538 668  27 054 722  28 712 367 (in thousands of Euros)Stage 1Stage 2Stage 3TotalBalance as at 31 December 2017 5 631 498 Impact of transition to IFRS 9  216 139 Balance as at 1 January 2018  273 558   230 694  5 343 385  5 847 637 Financial assets originated or acquired  2 359 - -   2 359 Financial assets derecognised (   572)(  1 573)(  999 880)( 1 002 025)Increases due to changes in credit risk  35 785   63 608   793 097   892 490 Decreases due to changes in credit risk(  54 298)(  68 382)(  506 310)(  628 990)Utilization during the period(  94 287)(  2 189)( 1 015 434)( 1 111 910)Other movements  102 808 (  111 803)(  32 644)(  41 639)Balance as at 31 December 2018  265 353   110 355  3 582 214  3 957 922 Financial assets derecognised (  1 050)(   13)( 1 055 717)( 1 056 780)Increases due to changes in credit risk  137 482   106 610   705 452   949 544 Decreases due to changes in credit risk(  156 076)(  31 981)(  133 970)(  322 027)Utilization during the period(   49)(   422)( 1 709 571)( 1 710 042)Other movements(  191 715)(  44 774)  270 367   33 878 Balance as at 31 December 2019  53 945   139 775  1 658 775  1 852 495 Impairment movements of loans and advances to customers (in thousands of Euros)31.12.201931.12.2018Fixed rate3 705 246 3 260 266 Variable rate23 349 476 25 452 101 27 054 722 28 712 367  
 
 
 
 
 
An analysis of finance lease loans, by residual maturity period, is presented as follows:  

NOTE 22 – DERIVATIVES – HEDGE ACCOUNTING AND FAIR VALUE CHANGES OF THE 
HEDGED ITEMS 

As at 31 December 2019 and 2018, the fair value of the hedging derivatives is analysed as follows: 

As at 31 December 2019 and 2018, fair value hedging operations may be analysed as follows: 

Changes in the fair value of the hedged assets and liabilities mentioned above and of the respective hedging 

derivatives are recognised in the income statement in the caption Net gains / (losses) from financial assets 

and liabilities at fair value through profit or loss.  

NOVO BANCO | 2019 ANNUAL REPORT | 177 

(in thousands of Euros)31.12.201931.12.2018Gross investment in finance leases receivableUp to 1 year  293 189  275 621 1 to 5 years 827 824  819 974 More than 5 years 663 672  720 998 1 784 685 1 816 593 Unrealized finance income in finance leasesUp to 1 year  35 558  37 344 1 to 5 years 91 219  97 615 More than 5 years 57 541  46 048  184 318  181 007 Present value of minimum lease payments receivableUp to 1 year  257 631  238 277 1 to 5 years 736 605  722 359 More than 5 years 605 996  674 870 1 600 232 1 635 506 Impairment ( 202 575)( 289 405)1 397 657 1 346 101 (in thousands of Euros)31.12.201931.12.2018Hedging derivativesAssets 7 452  1 227 Liabilities( 58 855)( 36 150)( 51 403)( 34 923)Fair value component of the assets and liabilities hedged for interest rate riskFinancial assetsLoans and advances to customers (ver Nota 21) 52 540  33 835  52 540  33 835 (in thousands of Euros)Interest Rate Swap/ CIRSLoans and advances to customersInterest and exchange rates 3 295 352 (  51 403)(  16 142)  52 540   18 007  3 295 352 (  51 403)(  16 142)  52 540   18 007 (1) Attributable to hedged risk(2) Includes accrued interest31.12.2019Derivative Hedged itemHedged riskNotionalFair value of derivatives (2)Change infair value ofderivative inperiodFair valuecomponent ofitem hedged(1)Change in fairvaluecomponent ofitem hedgedin period (1)(in thousands of Euros)Interest Rate Swap/ CIRSLoans and advances to customersInterest and exchange rates 2 597 116 (  34 923)  42 611   33 835 (  39 419) 2 597 116 (  34 923)  42 611   33 835 (  39 419)(1) Attributable to hedged risk(2) Includes accrued interest31.12.2018Derivative Hedged itemHedged riskNotionalFair value of derivatives (2)Change infair value ofderivative inperiodFair valuecomponent ofitem hedged(1)Change in fairvaluecomponent ofitem hedgedin period (1) 
 
 
 
 
 
As at 31 December 2019, the ineffective portion of the fair value hedging operations resulted in a gain of Euro 

1.8 million that was recognised in the income statement (31 December 2018: cost of Euro 3.2 million). The 

Group periodically evaluates the effectiveness of the hedges. 

As  at  31  December  2019  and  2018,  the  analysis  of  derivatives  held  for  risk  management  and  hedging 

purposes, by maturity, may be analysed as follows:  

NOTE 23 – INVESTMENTS IN SUBSIDIARIES, JOINT VENTURES AND ASSOCIATES 

Investments in subsidiaries, joint ventures and associates are presented as follows:  

The financial information of the most relevant associated companies is presented in the following table: 

The movements in impairment losses for investments in associates are presented as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 178 

(in thousands of Euros)BuySellBuySell3 months to 1 year- - -  25 000  25 000 (  436)1 to 5 years 772 860  772 860 ( 14 413) 638 850  638 850 ( 12 021)More than 5 years 874 816  874 816 ( 36 990) 634 708  634 708 ( 22 466)1 647 676 1 647 676 ( 51 403)1 298 558 1 298 558 ( 34 923)31.12.201931.12.2018NotionalFair value (net)NotionalFair value (net)(in thousands of Euros)31.12.201931.12.201831.12.201931.12.201831.12.201931.12.201831.12.201931.12.2018LOCARENT  2 967   2 967 50.00%50,00%  19 612   18 688   1 325   1 451 GNB SEGUROS  a)-   3 749 - 25,00%-   7 989 -   1 199 ESEGUR a)-   9 634 - 44,00%-   14 446 -    411 LINEAS - CONCESSÕES DE TRANSPORTES  146 769   146 769 40.00%40,00%  61 786   63 571 (  1 784)(   352)EDENRED  4 984   4 984 50.00%50,00%  1 992   1 641    513    295 UNICRE  b)  11 497   11 497 17.50%17,50%  24 640   26 284   2 624   3 541 Others  28 381   28 041   20 915   22 729 (  1 208)(   919)  194 598   207 641   128 945   155 348   1 470   5 626 Impairment(  36 317)(  36 650)  92 628   118 698 a) Throughout the first semester of 2019 it was reclassified as discontinued operations (see Note 29)b) Although the Group's shareholding is less than 20%, this entity was consolidated under the equity method as that the Group exercises significant influence over its activities.Cost of participationEconomic interestBook valueGroup profit / losses attributable to the Group(in thousands of Euros)AssetsLiabilitiesEquityIncome Profit / (loss) for the period31.12.201931.12.201831.12.201931.12.201831.12.201931.12.201831.12.201931.12.201831.12.201931.12.2018LOCARENT  285 608   260 816   247 005   224 061   38 603   36 755   66 882   74 061   2 649   2 901 GNB SEGUROS  a)-   121 987 -   90 033 -   31 954 -   64 770 -   4 800 ESEGUR a)-   37 973 -   20 696 -   17 277 -   44 566 -    933 LINEAS - CONCESSÕES DE TRANSPORTES  314 608   263 684   227 063   170 688   87 545   92 996   2 272   12 294 (  4 461)(  3 209)EDENRED  74 183   73 336   63 978   63 832   10 205   9 504   7 713   9 095   1 026    589 UNICRE  b)  398 278   350 610   257 476   200 414   140 802   150 196   156 270   162 274   14 995   20 234 Note: Data adjusted for consolidation purposesb) ) Although the Group's shareholding is less than 20%, this entity was consolidated under the equity method as that the Group exercises significant influence over its activities.a) Throughout the first semester of 2019 it was reclassified as discontinued operations (ver Nota 41)(in thousands of Euros)31.12.201931.12.2018Balance at the beginning of the exercise 118 698  146 251 Disposals and other reimbursements (see Note 1)- (  1)Share of profits / (losses) of associated companies 1 470  5 626 Impairment in associated companies  333 ( 28 401)Fair value reserves of investments in associated companies  709   779 Dividends received( 5 371)( 6 090)Foreign exchange differences and other (a)( 23 211)  534 Balance at the end of the exercise 92 628  118 698 (a)Asat31December2019thisincludes22904thousandeurosrelatedtothereclassificationofGNBSeguros,ESEGURandMultipessoaltodiscontinuedoperations(seeNote 29) 
 
 
 
 
 
 
 
The movements in impairment losses for investments in associates are presented as follows: 

NOTE 24 – TANGIBLE FIXED ASSETS 

This caption as at 31 December 2019 and 2018 is analysed as follows:  

NOVO BANCO | 2019 ANNUAL REPORT | 179 

(in thousands of Euros)31.12.201931.12.2018Balance at the beginning of the period 36 650  8 251 Charges  1  30 006 Reversals(  334)( 1 608)Foreign exchange differences-   1 Balance at the end of the period 36 317  36 650 (in thousands of Euros)31.12.201931.12.2018Real estate propertiesFor own use 207 553  207 478 Improvements in leasehold properties 139 257  139 746 Assets under right-of-use 60 531 -  407 341  347 224 EquipmentComputer equipment 110 371  109 977 Fixtures 58 243  66 048 Furniture 71 061  73 311 Security equipment 24 829  27 124 Office equipment 8 230  8 341 Transport equipment  640   707 Assets under right-of-use 5 952 - Other 1 195  1 307  280 521  286 815  687 862  634 039 Work in progressImprovements in leasehold properties  22   846 Real estate properties  67   160 Equipment  6   936   95  1 942  687 957  635 981 Accumulated impairment( 10 609)( 10 609)Accumulated depreciation( 488 940)( 482 878) 188 408  142 494  
 
 
 
 
The changes in this caption were as follows: 

NOTE 25 – INVESTMENT PROPERTIES 

The movement in the caption Investment properties is presented as follows: 

The book value of investment properties is the fair value of the properties, as determined by a registered and 

independent appraiser with a recognised professional qualification and experience in the geographical location 

and category of the property being valued. Fair value is determined according to the accounting policy indicated 

in Note 2.23. 

NOVO BANCO | 2019 ANNUAL REPORT | 180 

(in thousands of Euros)Real estate propertiesEquipmentOtherWork in progressTotalAcquisition costBalance at 31 December 2017  375 700   294 904    2    560   671 166 Acquisitions   607   12 814 -   2 855   16 276 Disposals / write-offs(  12 672)(  19 088)- - (  31 760)Transfers (a)(  16 403)(  1 669)- (  1 474)(  19 546)Foreign exchange differences and other (   8)(   146)(   2)   1 (   155)Balance at 31 December 2018  347 224   286 815 -   1 942   635 981 Acquisitions  8 230   11 371 -    358   19 959 Disposals / write-offs(  20 244)(  22 634)- - (  42 878)Transfers (b)   491    950 - (  2 205)(   764)IFRS 16 transition impact  66 644   4 461 - -   71 105 Foreign exchange differences and other  4 996 (   442)- -   4 554 Balance at 31 December 2019  407 341   280 521 -    95   687 957 DepreciationBalance at 31 December 2017  235 963   266 452    132 -   502 547 Depreciation  6 075   10 786    1 -   16 862 Disposals / write-offs(  12 672)(  18 809)- - (  31 481)Transfers (a)(  4 077)(  1 690)- - (  5 767)Foreign exchange differences and other    424    304 (   11)-    717 Balance at 31 December 2018  225 713   257 043    122 -   482 878 Depreciation  20 542   11 867    1 -   32 410 Disposals / write-offs(  5 998)(  21 292)- - (  27 290)Transfers (b)(   210)(   74)- - (   284)Foreign exchange differences and other  1 085    141 - -   1 226 Balance at 31 December 2019  241 132   247 685    123 -   488 940 ImpairmentBalance at 31 December 2017  11 122 - - -   11 122 Transfers(   513)- - - (   513)Balance at 31 December 2018  10 609 - - -   10 609 Balance at 31 December 2019  10 609 - - -   10 609 Net book value at 31 December 2019  155 600   32 836 (   123)   95   188 408 Net book value at 31 December 2018  110 902   29 772 (   122)  1 942   142 494 (a)IncludesEuro30501thousandoffixedassets(realestateandequipment)andEuro9805thousandofaccumulatedamortizationsrelatedtodiscontinuedbrancheswhichweretransferredbythenetamount to the appropriate balance sheet items.(b)IncludesEuro764thousandoffixedassets(realestateandequipment)andEuro284thousandofaccumulatedamortizationsrelatedtodiscontinuedbrancheswhichweretransferredbythenetamount to the appropriate balance sheet items.(in thousands of Euros)31.12.201931.12.2018Balance at the beginning of the exercise1 098 071 1 144 432 Changes in consolidation perimeter 9 455  23 401 Acquisitions - 13 720 Sales( 197 058)( 69 703)Improvements -  13 Changes in fair value( 216 119)( 16 518)Other 6 395  2 726 Balance at the end of the exercise 700 744 1 098 071  
 
 
 
Investment properties comprise some assets held by Funds and Real Estate Societies, and include commercial 

properties leased for revenue and properties held for valuation. Most of the lease contracts have no specific 

tenor, enabling the lessee to cancel it at any time. However, for a small number of these commercial properties 

leased  to  third  parties  there is  a  non-cancelling  clause  for approximately  10  years.  Subsequent  leases  are 

negotiated with the lessee. 

In the financial year of 2019, the decrease in the fair value of investment properties of Euro 216.1 million, (31 

December  2018:  reduction  of  Euro  16.5  million)  (see  Note  14),  and  the  rental  income  from  investment 

properties  of  Euro  15.0  million  (31  December  2018:  Euro  10.4  million)  are  recognised  in  Other  operating 

income and expenses. 

The fair value changes and sales presented as at 31 December 2019 include Euro 35.0 million and Euro 17.4 

million related to the sale of real estate assets (Project Sertorius) (see Note 42). 

For the purposes of determining the fair value of these assets, generally accepted criteria and methodologies 

are used, which integrate analyses by the income method and the market method, corresponding to level 3 of 

the fair value hierarchy (see Note 39). 

NOTE 26 – INTANGIBLE ASSETS 

This caption as at 31 December 2019 and 2018, is analysed as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 181 

(in thousands of Euros)31.12.201931.12.2018Goodwill  13 908   251 004 Internally developedSoftware - Automatic data processing system  69 408   72 713 Other   1    1 Acquired from third partiesSoftware - Automatic data processing system  371 533   369 776 Other   4    4   440 946   442 494 Work in progress  17 464   2 618   472 318   696 116 Accumulated amortization(  432 032)(  440 130)Impairment losses(  13 908)(  250 561)  26 378   5 425  
 
 
 
 
The changes in this caption were as follows:  

Goodwill, recognised in accordance with the accounting policy described in Note 2.2, is analysed as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 182 

(in thousands of Euros)Goodwill e Value In ForceSoftwareWork in progressTotalAcquisition costBalance as at 31 December 2017  251 007   479 030   1 921   731 958 AcquisitionsInternally developed- -   1 446   1 446 Acquired from third parties-   1 507   3 745   5 252 Disposals / write-offs(   3)(  37 829)- (  37 832)Transfers (a)- - (  4 494)(  4 494)Foreign exchange differences and other- (   214)- (   214)Balance as at 31 December 2018  251 004   442 494   2 618   696 116 AcquisitionsAcquired from third parties-   3 421   23 018   26 439 Disposals / write-offs(  234 575)(  7 458)- (  242 033)Transfers-   4 467 (  8 172)(  3 705)Foreign exchange differences and other(  2 521)(  1 978)- (  4 499)Balance as at 31 December 2019  13 908   440 946   17 464   472 318 AmortizationsBalance as at 31 December 2017-   472 715 -   472 715 Amortization for the period-   5 287 -   5 287 Disposals / write-offs- (  37 829)- (  37 829)Foreign exchange differences and other- (   43)- (   43)Balance as at 31 December 2018-   440 130 -   440 130 Amortization for the period-   1 254 -   1 254 Disposals / write-offs- (  7 460)- (  7 460)Foreign exchange differences and other- (  1 892)- (  1 892)Balance as at 31 December 2019-   432 032 -   432 032 ImpairmentBalance as at 31 December 2017  250 561 - -   250 561 Balance as at 31 December 2018  250 561 - -   250 561 Impairment losses   443 - -    443 Reversal of impairment losses(  234 575)- - (  234 575)Foreign exchange changes and other(  2 521)- - (  2 521)Balance as at 31 December 2019  13 908 - -   13 908 Net balance at 31 December 2019-   8 914   17 464   26 378 Net balance at 31 December 2018   443   2 364   2 618   5 425 (a) Includes 4 971 thousands of Euros of discontinued investment projects that were allocated to costs.(in thousands of Euros)31.12.201931.12.2018SubsidiariesGNB Vida- 234 575 Imbassaí13 526 13 526 ES Gestion - 2 460 Other 382  443 13 908 251 004 Impairment lossesGNB Vida- (234 575)Imbassaí(13 526)(13 526)ES Gestion - (2 460)Other( 382)- (13 908)(250 561)-  443  
 
 
 
 
 
 
GNB Vida 

In 2017, the Group launched an organised sale process of up to 100% of GNB Vida’s share capital and as at 

31 December 2017 all the assets and liabilities of the Company started to be presented as a discontinued 

operation, in a specific asset and liability line (see Note 29), being valued at the lowest between the accounting 

value or the fair value net of cost of sale. Thus, contrary to what happened in 31 December 2016, when the 

Bank  used  for  the  purposes  of  the  Goodwill  annual  impairment  test  the  above-mentioned  independent 

valuation, in order to determine the fair value in 31 December 2017, the Bank used the indicative values of the 

non-binding proposals received at the end of 2017 for the purchase of this Company.  

On 12 September 2018 a purchase and sale agreement for the share capital of GNB Vida was signed with 

Bankers Insurance Holdings, SA, a company of the Global Bankers Insurance Group, LLC. The derecognition 

of this participation occurred in September 2019, after the necessary regulatory authorizations (see Note 29). 

NOTE 27 – INCOME TAXES 

NOVO BANCO and its subsidiaries and associated companies located in Portugal are subject, individually, to 

taxation in accordance with the Corporate Income Tax (IRC) Code. As a result, deferred taxes are recorded 

depending  on  the  temporary  differences  between  accounting  and  tax  income  relevant  for  IRC  purposes, 

whenever such temporary differences are to be reverted in the future. 

The income taxes correspond to the value determined of taxable income (if applicable) of the period, using the 

overall Corporate Income Tax (IRC) at the general rate of 21% and autonomous taxations. 

Corporate  income  taxes  (current  or  deferred)  are  recognised  in  the  income  statement  except  when  the 

underlying  transactions  or  items  to  which  they  are  related  have  been  reflected  under  equity  captions  (e.g. 

revaluation of financial assets at a fair value through other comprehensive income). In these situations, the 

corresponding tax is also charged to equity, not affecting the net profit / (loss) for the year. 

Deferred  taxes are calculated  based  on  the  tax  rates  expected  to  be in force at the  temporary  differences’ 

reversal date, which correspond to the rates enacted or substantively enacted at the balance sheet date. 

Thus, at 31 December 2019 the deferred tax related to temporary differences was determined based on an 

aggregate rate of 31%, resulting from the sum of the general IRC rate (21%), the Municipal Surcharge of 1.5% 

and an average rate of State Surcharge of 8.5%. 

On 4th September 2019, Law No. 98/2019 was published, which amended the IRC Code on the tax treatment 

of credit institutions' impairments, creating rules applicable to impairment losses recorded in the tax periods 

beginning before 1 January 2019, not yet accepted for tax purposes. This Law established a transition period 

for  the  aforementioned  tax  regime,  which  allows  taxpayers  in  the  five  tax  periods  beginning  on  or  after  1 

January 2019, to continue to apply the tax regime in force before publication of this law, except if they perform 

the exercise of opt in until the end of October of each tax period of the adaptation regime. 

The IRC payment declarations are subject to inspection and possible adjustment by the Tax Authorities for a 

period  of four  years or  during  the period  in  which it is possible  to deduct  tax  losses  or  tax  credits  (up  to a 

maximum of twelve years, depending on the year of determination). Thus, possible additional tax assessments 

may take place due essentially to different interpretations of tax legislation. However, Management believes 

that, in the context of the consolidated financial statements, there will be no additional charges of significant 

value. 

NOVO BANCO | 2019 ANNUAL REPORT | 183 

 
 
In  2019  and  2018,  NOVO  BANCO  Group  recorded  deferred  tax  assets  associated  with  impairments  not 

accepted  for  tax  purposes  for  credit  operations,  which  have  already  been  written  off,  considering  the 

expectation that these will contribute to a taxable profit in the periods taxation in which the conditions required 

for tax deductibility are met. 

Pursuant to Law No. 55-A/2010, of 31 December, a Bank Levy was established, which is levied on the average 

annual liabilities recorded on the balance sheet net of own funds and of deposits covered by the guarantee of 

the Deposit Guarantee Fund and on the notional amount of derivative financial instruments. The Bank Levy is 

not eligible as a tax cost, and the respective regime has been extended. As at 31 December 2019, NOVO 

BANCO  Group  recognised  Banking  Levy  charges  as  a  cost  in  the  amount  of  Euro  27  091  thousand  (31 

December 2018: Euro 27 276 thousand). The cost recognised as at 31 December 2019 has been calculated 

and paid based on the maximum rate of 0.110% levied on the average annual liabilities recorded on the balance 

sheet, net of own funds and deposits covered by the guarantee of the Deposit Guarantee Fund, approved by 

Law No. 7-A/2016, of 30 March and by Ordinance No. 165-A/2016, of 14 June.  

The deferred tax assets and liabilities recognized in the balance sheet as at 31 December 2019 and 2018 may 

be analysed as follows: 

The deferred tax assets and liabilities recognized in the balance sheet in this period are as follows: 

The changes occurred in the deferred tax captions are as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 184 

(in thousands of Euros)AssetsLiabilitiesAssetsLiabilitiesCurrent tax  1 628   11 873   6 689   12 050 Corporate tax recoverable   802   7 865   2 790   7 249 Other   826   4 008   3 899   4 801 Deferred tax  898 467   6 107  1 196 525   6 403   900 095   17 980  1 203 214   18 453 31.12.201931.12.2018(in thousands of Euros)AssetsLiabilitiesNet31.12.201931.12.201831.12.201931.12.201831.12.201931.12.2018Financial instruments 54 531  57 571 ( 137 302)( 32 502)( 82 771) 25 069 Impairment losses on loans and advances to customers  906 917  907 482 - -  906 917  907 482 Other tangible assets- - ( 8 377)( 8 552)( 8 377)( 8 552)Provisions 48 560  81 815 - -  48 560  81 815 Pensions 27 375  37 760 - -  27 375  37 760 Long-term service bonuses  23   23 - -   23   23 Debt securities issued-  8 357 - - -  8 357 Other 5 364  5 677 ( 5 493)( 6 403)(  129)(  726)Tax losses carried forward  762  138 894 - -   762  138 894 Deferred tax asset / (liability)1 043 532 1 237 579 ( 151 172)( 47 457) 892 360 1 190 122 Asset / liability set-off for deferred tax purposes ( 145 065)( 41 054) 145 065  41 054 - - Net Deferred tax asset / (liability) 898 467 1 196 525 ( 6 107)( 6 403) 892 360 1 190 122 (in thousands of Euros)31.12.201931.12.2018Balance at the beginning of the exercise1 190 122 1 957 824 Recognised in Results for the exercise( 36 965)( 658 917)Recognised in Fair value reserves( 105 943) 81 127 Recognised in Other reserves(  74)(  74)Impact of the transition to IFRS 9 (in other reserves) -( 47 993)Conversion of Deferred taxes into Tax credits( 145 899)( 152 478)Foreign exchange differences and other( 8 882) 10 633 Balance at the end of the exercise (Assets / (Liabilities)) 892 360 1 190 122  
 
 
 
 
 
The current and deferred taxes recognised in the income statement and in reserves, in 2019 and 2018, had 

the following origins: 

The reconciliation of the corporate income tax rate, for the portion recognised in the income statement, may 

be analysed as follows:  

Deferred tax assets are recognised to the extent it is probable that taxable profits will be available allowing for 

the  utilization  of  the  deductible  temporary  differences.  The  Group  has  evaluated  the  recoverability  of  the 

deferred tax assets considering its expectations of future taxable profits until 2028. The recoverable deferred 

tax  assets  covered  by  the  Special  Regime  applicable  to  Deferred  Tax  Assets  is  not  dependent  on  the 

generation of future taxable income. 

The  assessment  of  the  recoverability  of  the  deferred  tax  assets  is  made  annually.  With  reference  to  31 

December 2019, exercise was made based on the business plan for the period 2019-2022. This evaluation led 

the Bank to the annulment of deferred tax assets generated by tax losses recognized in previous years in the 

amount during the last quarter of 2019 in the amount of Euro 138 030 thousand. 

The reduction in the Group´s capacity to recover the deferred tax assets generated from tax liabilities, which 

was  the  reason  for  the  abovementioned  write  down  at  the  end  of  2019,  when  compared  to  the  amount 

estimated by the Executive Board of Directors at the end of 2018, is due, with the commitments between the 

Portuguese  State  and  Directorate-General  for  Competition  of  the  European  Commission  (“DGCOMP”), 

reviewed  upon  the  partial  sale  of  NOVO  BANCO  concluded  by  the  end  of  October  2017  and  formally 

NOVO BANCO | 2019 ANNUAL REPORT | 185 

(in thousands of  Euros)Recognised in the income statementRecognised in reservesRecognised in the income statementRecognised in reservesFinancial instruments  1 897   105 943   50 554 (  84 254)Impairment losses on loans and advances to customers(  135 968)-   382 488 - Other tangible assets(   175)- (   183)- Investments in subsidiaries and associated companies- - (  1 058)- Provisions  33 255 - (  9 708)- Pensions   944    74 (  17 694)   74 Long-term service bonuses- - (   1)- Debt securities issued- -    392 - Other(  1 120)-   2 968 - Tax losses carried forward  138 132 -   251 159 - Deferred taxes  36 965   106 017   658 917 (  84 180)Current taxes  8 804 (   74)  8 790    254 Total tax recognised (income) / (expense)  45 769   105 943   667 707 (  83 926)31.12.201931.12.2018(in thousands of Euros)Income before tax (a)(1 020 696)( 740 280)Tax rate of NOVO BANCO21.021.0Income tax calculated based on the tax rate of NOVO BANCO( 214 346)( 155 459)Tax-exempt dividends0.2( 1 759)0.3( 2 106)Impairment on investments in subsidiaries or associated companies subject to Participation Exemption(2.2) 22 788 (2.6) 19 463 Rate differential on the generation / reversal of timing differences(3.8) 38 344 (4.4) 32 363 Profits / losses in units with a more favorable tax regime(0.1)  592 1.1( 8 211)Taxes of Bank Branches and tax withheld abroad(0.3) 3 391 (0.8) 5 580 Impairments and provisions for loans22.1( 225 299)(34.4) 254 374 Impairments for stocks(0.1)  922 (3.3) 24 491 Provisions for other risks, costs and contingencies0.6( 6 264)0.7( 4 849)Annulment of tax losses carried forward(13.5) 138 030 (33.9) 251 000 Share of profits / (losses) of associated companies(0.0)  426 0.2( 1 604)Deffered tax assets not recognized under tax losses for the exercise(24.9) 254 300 (28.3) 209 708 Other(3.4) 34 644 (34.1) 42 957 Total tax recognized(4.5) 45 769 (90.2) 667 707 (a) Includes the profit / (loss) of discontinued units31.12.201831.12.2019% Amount% Amount 
 
 
announced  to  the  Bank  in  December  2017,  and  due  to  a  higher  level  of  conservatism  on  the  Portuguese 

macroeconomic projections for the medium and long term, bearing in mind the challenges and difficulties faced 

by NOVO BANCO, as well as the current expectations for the reference rates in the medium term, in particular 

after the measures announced by the ECB in the summer of 2019. 

The plan incorporates also a greater focus on reducing non-performing assets, reflecting the requirements and 

commitments  the  Bank  faces  in  the  regulatory  framework  of  the  European  Union,  something  that  also 

contribute to this less favourable evolution when compared with the previous plan.  

In the evaluation of the expectation of future taxable income generation in Portugal for the purposes of the 

above recovery exercise, the following assumptions were also considered:  

-  Growth of pre-tax income at a rate of 2.62% from 2022;  

-  Significantly unfavourable evolution of net interest income in relation to the projections presented in 

the previous Medium-term Plan (PMP), especially due to the effect of the reduction in interest rate 

benchmarks, according to the current macroeconomic estimates; 

-  Reduction  of  operating  costs,  reflecting  the  favourable  effect  of  the  decreases  in  the  number  of 

employees and branches and, generally, of the simplification and increased process efficiency; and  

- 

Increase  in  credit  impairment  in  line  with  the  evolution  of  the  Group's  activity  and  based  on  the 

macroeconomic projections, especially bearing in mind the significant effort made in the last years in 

the provisioning of the loan portfolio.  

Special Regime applicable to Deferred Tax Assets 

During  2014,  NOVO  BANCO  adhered  to  the  Special  Regime  applicable  to  deferred  tax  assets,  after  a 

favourable decision of the Shareholders General Meeting. 

The Special Regime applicable to Deferred Tax Assets approved by Law No. 61/2014, of 26 August, covers 

deferred  tax  assets  resulting  from  non-deduction  of  expenses  and  negative  equity  changes  related  to 

impairment losses on credit and with post-employment or long-term employee benefits. 

The  changes  to  the  mentioned  above  regime,  introduced  by  Law  No.  23/2016,  of  August  19,  limited  the 

temporal application of the above mentioned negative expenses and equity variations, accounted for in the tax 

periods beginning on or after 1January 2016, as well as the associated deferred taxes. Thus, the deferred 

taxes covered by this special regime correspond only to expenses and negative equity variations calculated 

up to 31 December 2015. 

Deferred tax assets covered by the above mentioned regime are convertible into tax credits when the taxpayer 

records a negative net result in the respective tax period, or in case of liquidation by voluntary dissolution or 

insolvency decreed by court decision. 

To convert to a tax credit (other than by liquidation or insolvency), a special reserve should be created for the 

amount of the respective tax credit increased by 10%. The exercise of conversion rights results in the capital 

increase of the taxable person by incorporation of the special reserve and issuance of new common shares. 

This special reserve may not be distributed. 

NOVO BANCO | 2019 ANNUAL REPORT | 186 

 
 
 
 
Deferred tax assets recorded by NOVO BANCO and considered eligible the special regime at 31 December 

2019 and 2018, are as follows: 

Following the determination of a negative net income for the years between 2015 and 2019, the deferred tax 

assets converted or estimated to be converted by reference to the deferred tax assets eligible at the balance 

sheet date are as follows:  

As a result of Law No. 61/2014, the amount of deferred tax assets to be converted into a tax credit and the 

constitution  of  the  special  reserve  shall  be  subject  to  certification  by  a  statutory  auditor,  as  well  as  to 

confirmation by the Tax and Customs Authority, within the scope of the review procedures for the assessment 

of the taxable income for the relevant tax periods. 

NOTE 28 – OTHER ASSETS 

As at 31 December 2019 and 2018, the caption Other assets is analysed as follows: 

The caption Collateral deposits placed includes, amongst others, deposits made by the Group as collateral in 

order to celebrate certain derivative contracts on organised markets (margin accounts) and on over the counter 

markets (Credit Support Annex – CSA).  

NOVO BANCO | 2019 ANNUAL REPORT | 187 

(in thousands of Euros)31.12.201931.12.2018Credit impairment 516 616  598 900 Employees' benefits  268  9 748  516 884  608 648 (in thousands of Euros)2018201720162015Tax credit 161 974  136 403  99 474  153 555 (in thousands of Euros)31.12.201931.12.2018Collateral deposits placed 807 810  680 685 Derivative products 631 994  468 442 Collateral CLEARNET and VISA 33 175  33 350 Collateral deposits relating to reinsurance operations 141 697  167 967 Other collateral deposits  944  10 926 Recoverable government subsidies on mortgage loans 4 663  1 915 Public sector 459 752  325 968 Contingent Capital Agreement1 037 013 1 149 295 Other debtors 611 802  849 835 Income receivable 36 319  11 211 Deferred costs 56 910  63 205 Precious metals, numismatics, medal collection and other liquid assets 9 555  9 384 Real estate properties a) 977 465 1 551 977 Equipment a) 3 130  22 157 Stock exchange transactions pending settlement -  2 010 Other assets 138 881  194 963 4 143 300 4 862 605 Impairment lossesReal estate properties a)( 542 589)( 615 157)Equipment a)( 2 404)( 19 479)Other debtors - Shareholder loans, supplementary capital contributions( 126 452)( 141 605)Other( 93 363)( 90 107)( 764 808)( 866 348)3 378 492 3 996 257 a) Real estate properties and equipment received in settlement of loans and discontinued 
 
 
 
 
The caption Other debtors includes, amongst others: 

-  Euro  14.7  million  in  shareholder  loans  and  supplementary  capital  contributions  granted  to  entities 

within the scope of the Group’s venture capital business which are entirely provisioned (31 December 

2018: Euro 21.4 million, entirely provisioned); 

-  Euro 111.6 million of shareholder loans and supplementary capital contributions resulting from the 

assignment of loans and advances which are entirely provisioned (31 December 2018: Euro 112.8 

million, entirely provisioned), and 

-  Euro 246.7 million receivable in relation to the sale operation of non-performing loans (Project NATA 

I:  Euro  135.9  million  and  NATA  II:  Euro  110.8  million)  (31  December  2018:  Euro  435.5  million  in 

relation to NATA I) (see Note 42); 

-  Euro 29.0 million receivable in relation to the sale operation of real estate assets in 2019 (denominated 

“Sertorius Project”); and  

-  Euro 12.4 million receivable in relation to the sale operation of real estate assets and non-performing 

loans in the Spanish Branch in 2019 (denominated “Albatros Project”). 

As  at  31  December  2019,  the  caption  Deferred  costs  includes  the  amount  of  Euro  43  836  thousand  (31 

December 2018: Euro 47 299 thousand) related to the difference between the nominal amount of the loans 

and  advances  granted  to  Group  employees  under  the  Collective  Labour  Agreement  (ACT)  for  the  banking 

sector  and  their  respective  fair  value  at  grant  date,  calculated  in  accordance  with  IFRS  9.  This  amount  is 

charged to the income statement under staff costs over the lower of the remaining period to the maturity of the 

loan granted and the estimated remaining years of service life of the employee. 

The captions of Real estate properties and Equipment relate to foreclosed assets through the recovery of loans 

and advances and to discontinued facilities, for which the Group has the objective of immediate sale.  

The Group implemented a plan aimed at the immediate sale of all real estate property recorded in Other assets, 

continuing its efforts to meet the sales program established, of which we highlight the following (i) the existence 

of a web site specifically aimed at the sale of real estate properties; (ii) the development and participation in 

real  estate  events  both  in  Portugal  and  abroad;  (iii)  the  establishment  of  protocols  with  several  real  estate 

agents;  and  (iv)  the  regular  sponsorship  of  auctions.  Despite  its  intention  to  sell  these  assets,  the  Group 

regularly requests the Bank of Portugal’s authorization, under article 114 of RGICSF, to extend the period the 

Group has to hold foreclosed assets. 

Stock exchange transactions pending settlement refer to transactions of securities, recorded at the trade date 

and pending settlement, in accordance with the accounting policy described in Note 2.5. 

In the financial year of 2019, the Group recorded impacts related to the sale of a portfolio of real estate assets 

(Project Sertorius) and to a sale of a portfolio of non-performing loans and real estate assets (Project Albatros). 

During 2018, the Group entered into a promissory contract to buy and sell a portfolio of real estate assets, 

called Project Viriato. The details of these operations can be found in Note 42. 

NOVO BANCO | 2019 ANNUAL REPORT | 188 

 
 
 
The changes occurred in impairment losses are presented as follows: 

The changes occurred in the real estate properties were as follows: 

The sales occured during 2019 include the operation Project Sertorius (in the year of 2018 include the operation 

Project Viriato) (See Note 42). 

As at 31 December 2019 and 2018, the detail of the real estate properties included in Other assets, by type, 

is as follows:  

NOVO BANCO | 2019 ANNUAL REPORT | 189 

(in thousands of Euros)31.12.201931.12.2018Balance at the beginning of the exercise 866 348  862 327 Allocation for the exercise 309 572  270 009 Utilisation during the exercise( 370 341)( 261 036)Write-back for the exercise( 28 259)( 25 209)Foreign exchange differences and other( 12 512) 20 257 Balance at the end of the exercise 764 808  866 348 (in thousands of Euros)31.12.201931.12.2018Balance at the beginning of the exercise1 551 977 1 989 477 Additions 86 811  178 691 Sales( 657 235)( 610 135)Other movements( 4 088)( 6 056)Balance at the end of the exercise 977 465 1 551 977 (in thousands of Euros)Number of propertiesGross value ImpairmentNet book valueFair value of assets (b)LandUrban  594  146 600  71 049  75 551  151 269 Rural  246  216 860  140 986  75 874  79 484   840  363 460  212 035  151 425  230 753 Buildings under constructionCommercial  2   36   4   32   59 Residential  3   580   413   167   730 Other  2  1 668   830   838   838   7  2 284  1 247  1 037  1 627 Buildings constructedCommercial  493  259 668  169 999  89 669  101 275 Residential 2 177  185 915  52 122  133 793  156 752 Other  308  142 068  59 300  82 768  86 686  2 978  587 651  281 421  306 230  344 713 Other (a)  5  24 070  47 886 ( 23 816)( 23 815) 3 830  977 465  542 589  434 876  553 278 (a) The net book value of this caption is negative due to the imputation of costs incurred with the sale of real estate properties(b) Determined in accordance with accounting policy mentioned in Note 2.1131.12.2019(in thousands of Euros)Number of propertiesGross value ImpairmentNet book valueFair value of assets (b)LandUrban 1 163  314 298  114 032  200 266  210 864 Rural  396  307 500  140 028  167 472  172 319  1 559  621 798  254 060  367 738  383 183 Buildings under constructionCommercial  3   115   14   101   128 Residential  5  1 195   449   746   944 Other  2  1 668   487  1 181  1 181   10  2 978   950  2 028  2 253 Buildings constructedCommercial  829  321 748  177 109  144 639  163 375 Residential 2 965  309 224  61 583  247 641  271 307 Other  575  272 666  82 591  190 075  210 446  4 369  903 638  321 283  582 355  645 128 Other (a)  24  23 563  38 864 ( 15 301)( 14 195) 5 962 1 551 977  615 157  936 820 1 016 369 (a) The net book value of this caption is negative due to the imputation of costs incurred with the sale of real estate properties(b) Determined in accordance with accounting policy mentioned in Note 2.1131.12.2018 
 
 
 
 
The detail of the real estate properties included in Other assets, by ageing, is as follows:  

As  at  31  December  2019,  the  amount  related  to  discontinued  facilities  included  in  the  caption  Real  estate 

properties amounts to Euro 16 569 thousand (31 December 2018: Euro 22 488 thousand), having the Group 

recorded impairment losses for these assets in the total amount of Euro 8 079 thousand (31 December 2018: 

Euro 9 494 thousand).  

NOTE 29 – NON-CURRENT ASSETS AND DISPOSAL GROUPS FOR SALE CLASSIFIED AS 
HELD  FOR  SALE  AND  LIABILITIES  INCLUDED  IN  DISPOSAL  GROUPS  CLASSIFIED  AS 
HELD FOR SALE 

Under IFRS 5 - Non-current assets held for sale and discontinued operations, a group of directly associated 

assets  and  liabilities  are  reclassified  for  discontinued operations  if  their  balance sheet  value  is  recoverable 

through a sale transaction, which must be ready for immediate sale. 

This category includes the subsidiaries and associated companies in the Group's consolidation perimeter, but 

which the Bank intends to sell and are actively in the process of selling with the net value of assets and liabilities 

measured at the lower of book value or fair value net of costs to sell. 

NOVO BANCO | 2019 ANNUAL REPORT | 190 

(in thousands of Euros)Up to 1 year1 to 2.5 years2.5 to 5 yearsMore than 5 yearsTotal net book valueLandUrban 2 359  3 397  43 946  25 849  75 551 Rural 7 698  13 493  7 474  47 209  75 874  10 057  16 890  51 420  73 058  151 425 Buildings under constructionCommercial- -   29   3   32 Residential  68 - -   99   167 Other- -   825   13   838   68 -   854   115  1 037 Buildings constructedCommercial( 2 481) 5 661  9 698  76 791  89 669 Residential 8 845  33 882  33 188  57 878  133 793 Other 8 887  10 398  11 180  52 303  82 768  15 251  49 941  54 066  186 972  306 230 Other (a)( 23 816)- - - ( 23 816) 1 560  66 831  106 340  260 145  434 876 (a) The net book value of this caption is negative due to the imputation of costs incurred with the sale of real estate properties31.12.2019(in thousands of Euros)Up to 1 year1 to 2.5 years2.5 to 5 yearsMore than 5 yearsTotal net book valueLandUrban 23 428  52 122  25 092  99 624  200 266 Rural 13 627  24 819  48 303  80 723  167 472  37 055  76 941  73 395  180 347  367 738 Buildings under constructionCommercial- -   98   3   101 Residential-   53   108   585   746 Other- -  1 168   13  1 181 -   53  1 374   601  2 028 Buildings constructedCommercial 9 021  20 914  20 322  94 382  144 639 Residential 44 179  78 330  55 871  69 261  247 641 Other 22 996  26 663  41 171  99 245  190 075  76 196  125 907  117 364  262 888  582 355 Other (a)( 15 236)- - (  65)( 15 301) 98 015  202 901  192 133  443 771  936 820 (a) The net book value of this caption is negative due to the imputation of costs incurred with the sale of real estate properties31.12.2018 
 
 
 
The breakdown of Non-current assets and liabilities held for sale and discontinued operations on 31 December 

2019 and 2018, net of consolidation adjustments, is as follows: 

As at 31 December 2019 and 2018, the results from discontinued operations is as follows: 

The impairment movement for non-current Assets and Liabilities for disposal classified as held for sale is as 

follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 191 

(in thousands of Euros)31.12.201931.12.2018Assets of discontinued operationsBanco Internacional de Cabo Verde  1 299   1 299 Banco Well Link (former NB Ásia)  4 121   4 013 GNB Vida-  4 286 538 Banco Delle Tre Venezie  9 633   9 633 Económico FI  3 060   3 060 Greendraive   856   3 374 NOVO AF  2 770 - GNB Seguros  8 209 - ESEGUR  14 499 - Multipessoal  2 641 - Nueva Pescanova  1 470   1 888   48 558  4 309 805 Impairment lossesGNB Vida- (  210 576)Banco Delle Tre Venezie(  7 333)(  3 608)Greendraive(   856)(  3 374)Económico FI(   114)- Other- (   1)(  8 303)(  217 559)  40 255  4 092 246 Liabilities of discontinued operationsGNB Vida-  4 434 528 Greendraive   982   3 473 Novo AF   960 -   1 942  4 438 001 (in thousands of Euros)31.12.201931.12.2018Profit / (loss) generated by discontinued operationsGreendraive(   761)(   342)NOVO AF(   392)- GNB Seguros  1 533 - ESEGUR   487 - Multipessoal   201 - Banco Internacional de Cabo Verde- (  2 207)Quinta dos Cónegos-    2 GNB Vida- (  38 540)BES Vénétie-   1 268   1 068 (  39 819)(in thousands of Euros)31.12.201931.12.2018Balance at the beginning of the exercise 217 559  396 146 Allocation / reversals for the exercise 5 403 ( 72 092)Utilizations( 214 658)( 106 496)Exchange differences and other(  1)  1 Balance at the end of the exercise 8 303  217 559  
 
 
 
 
 
The impairment determined as at 31 December 2018 of GNB Vida is presented as follows: 

During 2019, the associates GNB Seguros, Esegur, Multipessoal and Novo AF were transferred to non-current 

assets held for sale because they are in active sale processes with the objective of their sale in the short term. 

GNB Vida 

As  consequence  of  the  commitments  made  between  the  Portuguese  State  and  European  Commission 

Competition  Authority communicated  to  the  Group  by  the end  of 2017,  after  the  completion  of  Bank’s sale 

process, the group launched in 2017 an organized sale process of 100% of the share capital of GNB Vida. 

Therefore, this entity was considered as a discontinued operation on 31 December 2017. On September 12, 

2018,  the  Bank  entered into a  purchase  and sale  agreement  of  the  entire  share capital  of  GNB  Vida,  with 

Bankers Insurance Holdings, S.A., a company of the Global Bankers Insurance Group, LLC. The derecognition 

of this investment occurred in September 2019, after obtaining the necessary regulatory authorizations (see 

Note 42). 

BES Vénétie 

As  a  result  of  the  commitments  assumed  between  the  Portuguese  State  and  the  European  Commission 

Competition  Authority,  the  shareholding  held  in  BES  Vénétie  was  considered  as  non-strategic.  The  Bank 

classified this shareholding as a discontinued operation in 2016, given the advanced state of the negotiation 

sale process in that financial year. The fair value presented of Euro 48 million, resulting from an impairment 

loss of Euro 103 million registered in 2017, was based on a proposal received for the  

acquisition  of  this  entity.  During  May  2018,  NOVO  BANCO,  S.A.  Group  celebrated  with  Promontoria  MMB 

SAS,  a  company  incorporated  in  France  and  subsidiary  of Cerberus  Capital  Management,  L.P. a  sale and 

purchase agreement for the share capital of Banque Espírito Santo et de la Vénétie, S.A. and related assets. 

The conclusion of the transaction was dependent on the required approvals, a condition that occurred on 28 

December 2018 (date of closing of the transaction).  

The financial statements as at 31 December 2019 and 2018 of the discontinued units, when applicable, are 

presented in the Note 43. 

NOVO BANCO | 2019 ANNUAL REPORT | 192 

(in thousands of Euros)GNB VidaFair value net of selling costs 175 000 Net equity 385 576 Impairment( 210 576)31.12.2018 
 
 
 
 
 
 
NOTE 30 – FINANCIAL LIABILITIES DESIGNATED AT FAIR VALUE THROUGH PROFIT OR 
LOSS AND FINANCIAL LIABILITIES MEASURED AT AMORTISED COST 

This caption as at 31 December 2019 and 2018 is analysed as follows: 

Deposits from banks 

The balance of Deposits from banks is composed, as to its nature, as follows: 

As at 31 December 2019, the caption Other funds from the European System of Central Banks includes Euro 

6 087 million, covered by Group financial assets pledged as collateral (31 December 2018: Euro 6 410 million) 

(see Note 35). 

The  balance  of  the  caption  Repurchase  agreements  operations  corresponds  to  the  sale  of  securities  with 

purchasing agreement (repos), recorded in accordance with the accounting policy mentioned in Note 2.6. 

NOVO BANCO | 2019 ANNUAL REPORT | 193 

(in tousands of Euros)Fair value through profit and lossMeasured at amortised costFair value changes *TotalDeposits from banks-  9 849 623 -  9 849 623 Due to customers-  28 400 127 -  28 400 127 Debt securities issued, subordinated debt and liabilities associated to transferred assets  102 012  1 065 211 -  1 167 223 Other financial liabilities-   358 688 -   358 688   102 012  39 673 649 -  39 775 661 * Fair value changes of the elements covered by the interest rate hedge portfolio 31.12.2019(in tousands of Euros)Fair value through profit and lossMeasured at amortised costFair value changes *TotalDeposits from banks-  8 355 560 -  8 355 560 Due to customers-  28 695 268 -  28 695 268 Debt securities issued, subordinated debt and liabilities associated to transferred assets  96 762  1 051 843 -  1 148 605 Other financial liabilities-   233 826 -   233 826   96 762  38 336 497 -  38 433 259 * Fair value changes of the elements covered by the interest rate hedge portfolio 31.12.2018(in thousands of Euros)31.12.201931.12.2018Deposits from Central BanksFrom the European System of Central BanksDeposits  36 176   461 Other funds 6 087 000 6 410 000 6 123 176 6 410 461 6 123 176 6 410 461 Deposits from credit institutionsDomesticDeposits  105 183   115 324 Other funds  12 827   41 890  118 010  157 214 ForeignDeposits  780 583   833 858 Loans  634 557   660 338 Operations with repurchase agreements 2 168 488   237 178 Other resources  24 809   56 511 3 608 437 1 787 885 3 726 447 1 945 099 9 849 623 8 355 560  
 
 
 
 
 
 
As at 31 December 2019 and 2018, the analysis of Deposits from banks, by maturity, is as follows: 

The analysis of Repurchase agreements operations, by residual maturity, is as follows:  

Due to customers 

The balance of Deposits due to costumers is composed, as follows: 

As at 31 December 2019 and 2018, the caption Due to customers, by residual maturity periods, is as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 194 

(in thousands of Euros)31.12.201931.12.2018InternationalFrom 3 months to 1 year 1 306 243   237 178 From 1 to 5 years 862 245 - 2 168 488  237 178 (in thousands of Euros)31.12.201931.12.2018Repayable on demand 12 159 032  11 023 476 Term depositsUp to 3 months 7 252 713  7 612 614 3 months to 1 year 5 930 567  6 898 305 1 to 5 years 2 598 190  2 691 429 More than 5 years  459 625   469 444  16 241 095  17 671 792  28 400 127  28 695 268  
 
 
 
  
 
 
 
Debt Securities issued, subordinated debt and financial liabilities associated to transferred assets 

This caption has the following breakdown: 

Under  the  Covered  Bonds  Program  (Programa  de  Emissão  de  Obrigações  Hipotecárias),  which  has  a 

maximum  amount  of  Euro  10  000  million,  the  Group  issued  covered  bonds  which,  on  31  December  2019, 

amount  to  Euro  5  500  million  (31  December  2018:  Euro  4  200  million),  being  these  covered  bonds  totally 

repurchased by the Group. The main characteristics of the outstanding issues as at 31 December 2019 and 

2018 are as follows: 

These  covered  bonds  are  guaranteed  by  a  cover  asset  pool,  comprising  mortgage  and  other  assets, 

segregated in NOVO BANCO Group’s accounts as autonomous patrimony and over which the holders of the 

relevant covered debt securities have a special creditor privilege. The conditions of the covered debt securities 

issues are framed in Decree-Law No. 59/2006, and in Notices No. 5, 6, 7 and 8 and Instruction No. 13 of Bank 

of Portugal. 

As at 31 December 2019, the assets that collateralize these covered debt securities amount to Euro 6 076.8 

million (31 December 2018: Euro 4 617.4 million) (see Note 21). 

NOVO BANCO | 2019 ANNUAL REPORT | 195 

(in thousands of Euros)31.12.201931.12.2018Fair value through profit and lossMeasured at amortised costTotalFair value through profit and lossMeasured at amortised costTotalDebt securities issuedEuro Medium Term Notes (EMTN)  102 012  559 837  661 849  96 762  537 424  634 186 Bonds-  45 855  45 855 -  55 066  55 066  102 012  605 692  707 704  96 762  592 490  689 252 Subordinated debtBonds-  415 069  415 069 -  414 903  414 903 Financial liabilities associated to transferred assetsAsset lending operations-  44 450  44 450 -  44 450  44 450  102 012 1 065 211 1 167 223  96 762 1 051 843 1 148 605 (in thousands of Euros)Moody'sDBRSNB 2015 SR.1    1 000 000 - 07/10/201507/10/2021QuarterlyEuribor 3 Months + 0.25%XDUBA2ANB 2015 SR.2    1 000 000 - 07/10/201507/10/2019QuarterlyEuribor 3 Months + 0.25%XDUBA2ANB 2015 SR.3    1 000 000 - 07/10/201507/10/2020QuarterlyEuribor 3 Months + 0.25%XDUBA2ANB 2015 SR.4     700 000 - 07/10/201507/10/2022QuarterlyEuribor 3 Months + 0.25%XDUBA2ANB 2015 SR.5     500 000 - 22/12/201622/12/2023QuarterlyEuribor 3 Months + 0.25%XDUBA2ANB 2019 SR.6  750 000 - 10/12/201910/06/2023QuarterlyEuribor 3 Months + 0.25%XDUBA2ANB 2019 SR.7  550 000 - 10/12/201910/12/2024QuarterlyEuribor 3 Months + 0.25%XDUBA2A 5 500 000 - 31.12.2019DesignationNominal value (in thousands of Euros)Carrying book value (in thousands of Euros)Issue dateMaturity dateInterest paymentInterest RateMarketRating(in thousands of Euros)Moody'sDBRSNB 2015 SR.1    1 000 000 - 07/10/201507/10/2021QuarterlyEuribor 3 Months + 0.25%XDUBA3ANB 2015 SR.2    1 000 000 - 07/10/201507/10/2019QuarterlyEuribor 3 Months + 0.25%XDUBA3ANB 2015 SR.3    1 000 000 - 07/10/201507/10/2020QuarterlyEuribor 3 Months + 0.25%XDUBA3ANB 2015 SR.4     700 000 - 07/10/201507/10/2022QuarterlyEuribor 3 Months + 0.25%XDUBA3ANB 2015 SR.5     500 000 - 22/12/201622/12/2023QuarterlyEuribor 3 Months + 0.25%XDUBA3A 4 200 000 - 31.12.2018DesignationNominal value (in thousands of Euros)Carrying book value (in thousands of Euros)Issue dateMaturity dateInterest paymentInterest RateMarketRating 
 
 
 
 
 
The changes in the financial years of 2019 and 2018 in Debt securities issued, subordinated debt and financial 

liabilities associated to transferred assets was as follows: 

On  29  June  2018,  NOVO  BANCO  issued  Euro  400  million  of  instruments  of  subordinated  liabilities.  This 

issuance  was  carried  out  jointly  with  tender  and  exchange  offers  addressed  to  holders  of  senior  bonds  of 

NOVO  BANCO  Group,  having  been  prioritized  the  allocation  of  the  new  Tier  2  issuance  to  the  investors 

participating  in  the  exchange  offer  (65%),  against  the  allocation  to  new  investors  (35%).  The  tender  and 

exchange offers allowed the extinction of a balance sheet value of Euro 250.7 million of senior bonds. 

In  accordance  with  the  accounting  policy  mentioned  in  the  Note  2.7,  in  case  of  purchases  of  securities 

representatives  of  the  Bank’s  liabilities,  these  securities  are  written  off  from  liabilities  and  the  difference 

between the purchase price and the respective book value is recognised in the income statement. Following 

the debt exchange operation addressed to holders of senior bonds of NOVO BANCO Group by subordinated 

liabilities (LME) and purchases made, the Group recognized, in the first half of 2018, a net loss of Euro 86.2 

million  from  which  Euro  81.8  million  are  related  to  operations  of  debt  exchange  by  subordinated  liabilities. 

During the financial year of 2019 the Group recognised a gain of Euro 0.5 million. 

As at 31 December 2019 and 2018, the analysis of Debt securities issued and subordinated debt, by maturity, 

is as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 196 

(in thousands of Euros)Balance as at     31.12.2018IssuesRedemptionsLMENet purchasesOther movements a)Balance as at 31.12.2019Debt securities issuedEuro Medium Term Notes (EMTN) 634 186 - - - -  27 663  661 849 Bonds 55 066 - (  9 210)- - (  1) 45 855 Mortgage bonds- 1 300 000 - - (1 300 000)- -  689 252 1 300 000 ( 9 210)- (1 300 000) 27 662  707 704 Subordinated debtBonds 414 903 - - - -   166  415 069 Financial liabilities associated to transferred assetsAsset lending operations 44 450 - -              - - -  44 450 1 148 605 1 300 000 ( 9 210)- (1 300 000) 27 828 1 167 223 a) Other movements include accrued interest, corrections for hedging operations, corrections of fair value and exchange rate changes.(in thousands of Euros)Balance as at     31.12.2017IssuesRedemptions b)LMENet purchasesOther movements a)Balance as at 31.12.2018Debt securities issuedEuro Medium Term Notes (EMTN) 864 325 - - (  250 717)(   355) 20 933  634 186 Bonds 352 455 - (  180 575)- (  116 735)(  79) 55 066 1 216 780 - ( 180 575)( 250 717)( 117 090) 20 854  689 252 Subordinated debtBonds-  141 200 -  258 800 -  14 903  414 903 Financial liabilities associated to transferred assetsAsset lending operations 44 450 - - - - -  44 450 1 261 230  141 200 ( 180 575) 8 083 ( 117 090) 35 757 1 148 605 a) Other movements include accrued interest, corrections for hedging operations, corrections of fair value and exchange rate changes.b) Throughout 2018 the totality of Class A of Lusitano SME No. 3 emission was reimbursed in advance.(in thousands of Euros)31.12.201931.12.2018At fair value  through profit and lossMeasured at amortised costTotalAt fair value  through profit and lossMeasured at amortised costTotalDebt securities issued1 to 5 years-   2 237   2 237 -   2 218   2 218 More than 5 years  102 012   603 455   705 467   96 762   590 272   687 034   102 012   605 692   707 704   96 762   592 490   689 252 Subordinated debt1 to 5 years-   415 069   415 069 -   414 903   414 903 -   415 069   415 069 -   414 903   414 903 Financial liabilities associated to transferred assetsUndetermined maturity-   44 450   44 450 -   44 450   44 450 -   44 450   44 450 -   44 450   44 450  102 012 1 065 211 1 167 223  96 762 1 051 843 1 148 605  
 
 
 
The main characteristics of these liabilities, as at 31 December 2019 and 2018, are as follows: 

As at 31 December 2019, this caption includes a balance sheet value of Euro 102 012 thousand of liabilities 

represented  by  securities  recorded  at  fair  value  through  profit  or  loss  (31  December  2018:  Euro  96  762 

thousand) (see Note 39). This compares with Euro 104 699 thousand related to the amount to be repaid at the 

maturity date of this issue. 

The table below presents the fair value component attributable to the credit risk of the fair value through profit 

or loss: 

NOVO BANCO | 2019 ANNUAL REPORT | 197 

(in thousands of Euros)EntityDescriptionCurrencyIssue dateCarrying Book valueMaturityInterest rateMarketBondsLusitano Mortgage nº 6 Lusitano Mortgage nr 6- Class AEUR2007 44 355 2031b)Euribor 3m + 0.40%IrelandLusitano Mortgage nº 6 Lusitano Mortgage nr 6- Class BEUR2007 1 500 2031b)Euribor 3m + 0.60%IrelandEuro Medium Term NotesNB (Luxemburgo Branch)BES Luxembourg 3.5% 02/01/43EUR2013 41 798 2043Fixed rate 3.5%XLUXNB (Luxemburgo Branch)BES Luxembourg 3.5% 23/01/43EUR2013 96 270 2043Fixed rate 3.5%XLUXNB (Luxemburgo Branch)BES Luxembourg 3.5% 19/02/2043EUR2013 62 461 2043Fixed rate 3.5%XLUXNB (Luxemburgo Branch)BES Luxembourg 3.5% 18/03/2043EUR2013 46 011 2043Fixed rate 3.5%XLUXNB (Luxemburgo Branch)BES Luxembourg ZCEUR2013 34 344 2048Zero CouponXLUXNB (Luxemburgo Branch)Banco Esp San Lux ZC 12/02/49EUR2014 42 861 2049Zero CouponXLUXNB (Luxemburgo Branch)Banco Esp San Lux ZC 19/02/49EUR2014 37 674 2049Zero CouponXLUXNB (Luxemburgo Branch)Banco Esp San Lux ZC 27/02/51EUR2014 32 615 2051Zero CouponXLUXNB (Luxemburgo Branch)BES Luxembourg ZC 06/03/2051EUR2014 14 236 2051Zero CouponXLUXNB (Luxemburgo Branch)BES Luxembourg ZC 03/04/48EUR2014 40 699 2048Zero CouponXLUXNB (Luxemburgo Branch)BES Luxembourg ZC 09/04/52EUR2014 36 317 2052Zero CouponXLUXNB (Luxemburgo Branch)BES Luxembourg ZC 16/04/46EUR2014 10 703 2046Zero CouponXLUXNB FinanceEMTN 40a)EUR2005 102 012 2035Indexed to swap 12mXLUXNB FinanceEMTN 56EUR2009 11 498 2043Zero CouponXLUXNB FinanceEMTN 57EUR2009 3 745 2044Zero CouponXLUXNB FinanceEMTN 58EUR2009 5 677 2045Zero CouponXLUXNB FinanceEMTN 59EUR2009 14 859 2042Zero CouponXLUXNB FinanceEMTN 60EUR2009 15 716 2040Zero CouponXLUXNB FinanceEMTN 61EUR2009 10 116 2041Zero CouponXLUXNB FinanceEMTN 114EUR2011 2 237 2021Fixed rate 6%XLUXSubordinated debtNOVO BANCONB 06/07/2028EUR2018 415 069 2023b)8.5%XDUB1 122 773 a) liabilities at fair value through profit and lossb) Date of the next call option31.12.2019(in thousands of Euros)EntityDescriptionCurrencyIssue dateCarrying Book valueMaturityInterest rateMarketBondsLusitano Mortgage nº 6 Lusitano Mortgage nr 6- Class AEUR2007 53 566 2031b)Euribor 3m + 0.40%IrelandLusitano Mortgage nº 6 Lusitano Mortgage nr 6- Class BEUR2007 1 500 2031b)Euribor 3m + 0.60%IrelandEuro Medium Term NotesNB (Luxemburgo Branch)BES Luxembourg 3.5% 02/01/43EUR2013 41 225 2043Fixed rate 3.5%XLUXNB (Luxemburgo Branch)BES Luxembourg 3.5% 23/01/43EUR2013 95 411 2043Fixed rate 3.5%XLUXNB (Luxemburgo Branch)BES Luxembourg 3.5% 19/02/2043EUR2013 61 704 2043Fixed rate 3.5%XLUXNB (Luxemburgo Branch)BES Luxembourg 3.5% 18/03/2043EUR2013 45 447 2043Fixed rate 3.5%XLUXNB (Luxemburgo Branch)BES Luxembourg ZCEUR2013 32 452 2048Zero CouponXLUXNB (Luxemburgo Branch)Banco Esp San Lux ZC 12/02/49EUR2014 40 223 2049Zero CouponXLUXNB (Luxemburgo Branch)Banco Esp San Lux ZC 19/02/49EUR2014 35 324 2049Zero CouponXLUXNB (Luxemburgo Branch)Banco Esp San Lux ZC 27/02/51EUR2014 30 550 2051Zero CouponXLUXNB (Luxemburgo Branch)BES Luxembourg ZC 06/03/2051EUR2014 13 329 2051Zero CouponXLUXNB (Luxemburgo Branch)BES Luxembourg ZC 03/04/48EUR2014 37 968 2048Zero CouponXLUXNB (Luxemburgo Branch)BES Luxembourg ZC 09/04/52EUR2014 34 169 2052Zero CouponXLUXNB (Luxemburgo Branch)BES Luxembourg ZC 16/04/46EUR2014 9 906 2046Zero CouponXLUXNB FinanceEMTN 40a)EUR2005 96 762 2035Indexed to swap 12mXLUXNB FinanceEMTN 56EUR2009 10 713 2043Zero CouponXLUXNB FinanceEMTN 57EUR2009 3 491 2044Zero CouponXLUXNB FinanceEMTN 58EUR2009 5 293 2045Zero CouponXLUXNB FinanceEMTN 59EUR2009 13 884 2042Zero CouponXLUXNB FinanceEMTN 60EUR2009 14 669 2040Zero CouponXLUXNB FinanceEMTN 61EUR2009 9 448 2041Zero CouponXLUXNB FinanceEMTN 114EUR2011 2 218 2021Fixed rate 6%XLUXSubordinated debtNOVO BANCONB 06/07/2028EUR2018 414 903 2023b)8.5%XDUB1 104 155 a) liabilities at fair value through profit and lossb) Date of the next call option31.12.2018 (in thousands Euros)31.12.201931.12.2018Fair value attributable to credit risk at the beginning of the exercise  50 806   77 529 Recognized in other comprehensive incomeChanges through other comprehensive income(  2 871)  1 202 Changes due to debt repurchases- (  27 925)Fair value attributable to credit risk at the end of the exercise 47 935  50 806  
 
 
 
The change in fair value attributable to changes in  issuance credit risk is calculated using the credit spread 

observed in recent similar debt issues, adjusted for subsequent changes in the CDS credit spread of senior 

debt issued by Group entities. As of 1 January 2018, in accordance with IFRS 9, this liability component has 

been reflected in Other comprehensive income (see Note 34). 

The Group did not present capital or interest defaults on its debt issued in the financial years of 2019 and 2018. 

NOTE 31 – PROVISIONS 

As at 31 December 2019 and 2018, the caption Provisions presents the following changes: 

The changes in the caption Provisions for guarantees, are detailed as follows: 

The changes in the caption Provisions for commitments are detailed as follows: 

At the end of 2015, the Executive Board of Directors of NOVO BANCO presented to the European Commission 

a  Restructuring  Plan  that  was  prepared  in  strict  collaboration  with  Bank  of  Portugal  and  involved  a  set  of 

NOVO BANCO | 2019 ANNUAL REPORT | 198 

(in thousands of Euros)Restructuring provisionProvision for guarantees and commitmentsCommercial OffersProgramme of antecipated repayment of liabilitiesOther provisionsTotalBalance as at 31 December 2017 91 992  146 474  105 100 -  73 104  416 670  Impact of transition to IFRS 9-  4 471 - - -  4 471 Balance as at 1 January  2018 91 992  150 945  105 100 -  73 104  421 141 Allocation / (write-backs) for the period( 21 086) 26 189 ( 2 222) 182 800  53 189  238 870 Utilization during the period( 61 125)- ( 29 902)( 143 935)( 19 292)( 254 254)Foreign exchange differences and other-  12 527 (  99)-  7 750  20 178 Balance as at 31 December 2018 9 781  189 661  72 877  38 865  114 751  425 935 Allocation / (write-backs) for the period 47 291 ( 60 776)( 1 366)( 1 172) 37 320  21 297 Utilization during the period( 33 052)- ( 29 937)( 37 694)( 22 188)( 122 871)Foreign exchange differences and other  24 ( 31 799)(  240)  1  15 470 ( 16 544)Balance as at 31 December 2019 24 044  97 086  41 334 -  145 353  307 817 (in thousands of Euros)Stage 1Stage 2Stage 3TotalBalance as at 31 December 2017 144 488 Impact of transition to IFRS 9 4 548 Balance as at 1 January  2018 14 196  7 948  126 892  149 036 Increases due to changes in credit risk 14 199  10 209  79 126  103 534 Decreases due to changes in credit risk( 2 100)( 11 963)( 63 675)( 77 738)Other movements  484  10 638  1 395  12 517 Balance as at 31 December 2018  26 779   16 832   143 738   187 349 New guarantees granted   312   6 729   37 973   45 014 Increases due to changes in credit risk(  2 511)(  7 710)(  96 409)(  106 630)Other movements(  21 331)(  1 753)(  8 715)(  31 799)Balance as at 31 December 2019  3 249   14 098   76 587   93 934 (in thousands of Euros)Stage 1Stage 2Stage 3TotalBalance as at 31 December 2017 1 986 Impact of transition to IFRS 9(  77)Balance as at 1 January 2018 1 328   581 -  1 909 Increases due to changes in credit risk 1 290   399 -  1 689 Decreases due to changes in credit risk(  666)(  626)(  4)( 1 296)Other movements(  85)  91   4   10 Balance as at 31 December 2018 1 867   445 -  2 312 Increases due to changes in credit risk   509    949    212   1 670 Decreases due to changes in credit risk(   432)(   183)(   215)(   830)Other movements   40 (   43)   3 - Balance as at 31 December 2019  1 984   1 168 -   3 152  
 
 
 
 
measures, highlighting the concentration of the retail and corporate banking activities in Portugal and Spain, 

the divestment in non-strategic assets and the reduction, in 2016, of Euro 150 million in recurring operating 

costs  (excluding  restructuring costs)  associated  with  a  decrease  of  1  000  employees  and  a  resizing  of  the 

distribution network to 550 branches. In the scope of IAS 37, during 2016 a provision for this restructuring was 

created in the amount of Euro 98.2 million, to cover the facilities’ closure costs and the employee downsizing. 

The restructuring plan was executed during 2016, and in 31 December 2016 the employees reduction goal 

was met, and the distribution network was reduced as well as the operational costs recorded a surpassing 

decrease. As at 31 December 2019, the provision booked in the balance sheet amounted to Euro 0.8 million. 

The goals agreed with the European Commission for 30 June 2017, included a Euro 230 million reduction on 

recurring operational costs (excluding restructuring costs) when compared to 2015. This cost reduction is due 

to a re-sizing to 5 908 employees at the Group level and the distribution network to 475 branches. In IAS 37 

scope, in 2017 a provision for this restructure was created, in the amount of Euro 52.6 million, making up for 

the costs of shutting down facilities and reducing headcount. This new phase of the restructuring plan was 

executed, and as at 30 June 2017, the goal of downsizing employees and the distribution network was met 

and the operational costs recorded a decrease bigger than the established goal. 

Under the sale process of NOVO BANCO, concluded in October 2017, additional commitments were made 

with the European Commission. As such, at the end of 2017 a restructuring provision was established in the 

amount of Euro 82.3 million in order to address the new objectives. This provision contemplates restructuring 

measures including the focus of the banking activity in Portugal and Spain and on the retail and corporate 

segments, the divestment of non-strategic assets, the reduction of the number of employees and the resizing 

of the distribution network. As at 31 December 2019, the book value of restructuring provisions constituted in 

2017 amounted to Euro 2.8 million. 

During the financial year of 2019, in order to comply with the objective of reduction of employees assumed with 

the European Commission, and the cost and headcount budget defined for the year 2019, a new provision for 

restructuring amounting to Euro 57.1 million was set up. As at 31 December 2019, the carrying amount of this 

provision amounted to Euro 20.5 million. 

Provisions for commercial offers, in the amount of Euro 41.3 million (31 December 2018: Euro 72.9 million), 

are  intended  to cover  costs  resulting  from commercial offers  approved  by  the  Board  of Directors of  NOVO 

BANCO,  aimed  at  retail  customers  holding  NOVO  BANCO  unsubordinated  bonds.  The  Board  of  Directors 

considers the  amount  of  this provision  to be adequate  based  on  the experience  gained  in  the  negotiations 

already completed and sales price expectations concerning the bonds and financial instruments subscribed by 

customers. 

During 2018, the Group launched a program of early repayment of liabilities. In this regard, provisions of Euro 

182.8 million were incorporated for the clients that adhered to this program, in return for a compensation for 

loss of capital revenue, from which were used approximately Euro 143.9 million still in 2018. During 2019, Euro 

1.2 million were replaced and Euro 37.7 million were used, so the value of this provision at the end of the year 

was nil. 

Other  provisions  amounting  to  Euro  145.4  million  (31  December  2018:  Euro  114.8  million)  are  intended  to 

cover certain duly identified contingencies related to the Group’s activities, the most relevant being:  

-  Contingencies associated with ongoing tax processes. To cover for these contingencies, the Group 

maintains provisions of Euro 32.2 million (31 December 2018: Euro 20.6 million);  

NOVO BANCO | 2019 ANNUAL REPORT | 199 

 
-  The remaining amount, of Euro 113.2 million (31 December 2018: Euro 94.2 million), is intended to 

cover for losses in connection to the Group’s normal activities, such as, amongst others, fraud, theft 

and robbery, and ongoing legal lawsuits, among others, and also to the estimated losses from the 

sale of assets of the Spanish Branch (Project Albatros - see Note 42). 

NOTE 32 – OTHER LIABILITIES 

As at 31 December 2019 and 2018, the caption Other liabilities is analysed as follows: 

NOTE 33 – SHARE CAPITAL  

Ordinary shares 

In 2017 and following the acquisition of 75% of NOVO BANCO share capital by Lone Star, two capital increases 

in the amounts of Euro 750 million and Euro 250 million, in October and December, respectively, were realised. 

Thus,  as  at  31  December  2019  and  2018,  the  share  capital  of  the  Bank  amounts  to  Euro  5  900  000  000, 

represented by 9 799 999 997 registered shares, with no nominal value, fully subscribed and realised by the 

following shareholders: 

As mentioned in Note 27, NOVO BANCO adhered to the Special Regime applicable to Deferred Tax Assets 

(DTA) approved by Law No. 61/2014, of 26 August. Said regime applies to deferred tax assets related to the 

non-deduction, for corporate income tax purposes, of costs and negative equity changes recorded up to 31 

December  2015  for  impairment  losses  on  loans  and  advances  to  customers  and  with  employee  post-

employment or long-term benefits. Said regime foresees that those assets can be converted into tax credits 

when the taxable entity reports an annual net loss. 

The conversion of the eligible deferred tax assets into tax credits was made according to the proportion of the 

amount of said net loss to total equity at the individual company level.  

NOVO BANCO | 2019 ANNUAL REPORT | 200 

(in thousands of Euros)31.12.201931.12.2018Public sector  33 110   56 974 Creditors for supply of goods  78 686   29 464 Other creditors  77 350   101 524 Non-controlling interests of Open Investment Funds (ver Nota 34)  99 394   111 763 Career bonuses (see Note 16)  7 106   6 486 Retirement pensions and health-care benefits (see Note 16)  153 073   27 440 Other accrued expenses  86 277   84 520 Deferred income  2 557   3 241 Foreign exchange transactions pending settlement  6 577   7 193 Other transactions pending settlement  41 936   78 185  586 066  506 790 31.12.201931.12.2018Nani Holdings, SGPS, SA75.00%75.00%Fundo de Resolução (1)25.00%25.00%100.00%100.00%% Share Capital(1) In view of the commitments assumed by the Portuguese Republic before the European Commisson, the Resolution Fund is inhibited from exercising its voting rights. 
 
 
 
 
 
A special reserve was established with an amount identical to the tax credit approved, increased by 10%. This 

special reserve was established using the originating reserve and is to be incorporated in the share capital. 

The conversion rights are securities that grant the State the right to demand of NOVO BANCO the respective 

share capital  increase,  through  the  incorporation of  the amount  of the special  reserve  and  the consequent 

issue and delivery of ordinary shares at no cost.  

It is estimated that the conversion rights to be issued and allocated to the State following the net loss of years 

2015 and 2018 will confer a shareholding of up to approximately 10.3% of the share capital of NOVO BANCO, 

which will only dilute, in accordance to the sale contract, the Resolution Fund stake. 

NOTE 34 – ACCUMULATED OTHER COMPREHENSIVE INCOME, RETAINED EARNINGS, 
OTHER RESERVES AND MINORITY INTERESTS (NON-CONTROLLING INTERESTS) 

As  at  31  December 2019 and  2018,  the  accumulated  other  comprehensive  income,  retained  earnings  and 

other reserves present the following detail: 

Other accumulated comprehensive income 

The movements in Other accumulated comprehensive income were as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 201 

(in thousands of Euros)31.12.201931.12.2018Other accumulated comprehensive income(  702 311)(  790 884)Retained earnings( 6 115 245)( 4 682 300)Other reserves 5 942 501  4 872 841 Originating reserve 2 098 188  2 234 440 Special reserve  606 547   470 295 Other reserves and Retained earnings 3 237 766  2 168 106 (  875 055)(  600 343)(in thousands of Euros)Balance as at 31 December 2017- - -  245 129 - ( 420 991)( 175 862)Impact of transition to IFRS 9  607 - - ( 476 346)- - ( 475 739)Balance as at 1 January 2018  607 - - ( 231 217)- ( 420 991)( 651 601)Actuarial deviations- - - - - ( 70 805)( 70 805)Fair value changes, net of taxes- - - ( 67 557)- - ( 67 557)Foreign exchange differences- - - - ( 8 665)- ( 8 665)Changes in credit risk of financial liabilities at fair value, net of taxes-  1 202 - - - -  1 202 Impairment reserves of securities at fair value through other comprehensive income  604 - ( 3 409)- - - ( 2 805)Reserves of sales of securities at fair value through other comprehensive income- -   94 - - -   94 Other comprehensive income of associated companies- - -   779 - -   779 Other- - - -  8 474 -  8 474 Balance as at 31 December 2018 1 211  1 202 ( 3 315)( 297 995)(  191)( 491 796)( 790 884)Actuarial deviations- - - - - ( 107 341)( 107 341)Fair value changes, net of taxes- - -  211 207 - -  211 207 Foreign exchange differences- - - -   31 -   31 Changes in credit risk of financial liabilities at fair value, net of taxes- ( 2 871)- - - - ( 2 871)Impairment reserves of securities at fair value through other comprehensive income 4 336 - - - - -  4 336 Reserves of sales of securities at fair value through other comprehensive income- - ( 4 470)- - - ( 4 470)Other comprehensive income of associated companies- - -   897 - -   897 Other- - - - ( 13 216)- ( 13 216)Balance as at 31 December 2019 5 547 ( 1 669)( 7 785)( 85 891)( 13 376)( 599 137)( 702 311) Total  Other variations of other comprehensive income  Impairment reserves  Credit risk reserves   Sales reserves  Actuarial deviations (net of taxes)  Fair value reserves Other accumulated comprehensive income 
 
 
 
The accumulated variation of the credit risk reserves of financial liabilities at fair value through profit or loss is, 

at 31 December 2019, Euro -1 669 thousand (at 31 December 2018: Euro 1 202 thousand). 

Fair value reserve  

The fair value reserves represent the amount of the unrealised gains and losses arising from the securities 

portfolio  classified  as  at  a  fair  value  through  other  comprehensive  income,  net  of  impairment  losses.  The 

amount of this reserve is shown net of deferred taxes and non-controlling interests.  

The changes occurred in the fair value reserves, net of deferred taxes and impairment losses may be analysed 

as follows: 

The fair value reserves are analysed as follows: 

Originating reserve 

The originating reserve results from the difference between the assets and liabilities transferred from BES to 

NOVO  BANCO,  on  the  terms  defined  in  the  resolution  measure  applied  by  Bank  of  Portugal  to  BES.  The 

amount of the reserve includes the effects of Bank of Portugal’s Resolution Measure (“Medida de Resolução”) 

and  those  of the conclusions reached  through  the  audit  conducted by  the independent  auditor  at  the  time, 

nominated by Bank of Portugal.  

Special reserve 

As mentioned in Note 33, the special reserve was created as a result of the adhesion of NOVO BANCO to the 

Special Regime applicable to Deferred Tax Assets approved by Law No. 61/2014, of 26 August, which implied 

the conversion of eligible deferred tax assets into tax credits and the simultaneous establishment of a special 

reserve. 

Following the net losses recorded from 2015 until 2018 and with reference to the elegible deferred tax assets 

at  the  end  of  each  year,  the  special  reserve  was  set  up  for  the  same  amount  of  the  tax  credit  calculated, 

increased by 10%, as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 202 

(in thousands of Euros) Financial assets at fair value through other comprehensive income  Deferred tax reserves  Total fair value reserves  Financial assets at fair value through other comprehensive income  Deferred tax reserves  Total fair value reserves Balance at the beginning of the exercise( 293 622)( 4 373)( 297 995) 333 503 ( 88 374) 245 129 Impact of transition to IFRS 9- - - ( 533 037) 56 691 ( 476 346)Balance as at 1 January 2018( 293 622)( 4 373)( 297 995)( 199 534)( 31 683)( 231 217)Changes in fair value 383 497 -  383 497 ( 52 107)- ( 52 107)Foreign exchange differences( 6 678)- ( 6 678)( 17 980)- ( 17 980)Sales in the exercise( 70 140)- ( 70 140)( 24 001)- ( 24 001)Deferred taxes recognized in the exercise in reserves- ( 94 575)( 94 575)-  27 310  27 310 Balance at the end of the exercise 13 057 ( 98 948)( 85 891)( 293 622)( 4 373)( 297 995)31.12.2018 Fair value reserves  31.12.2019  Fair value reserves (in thousands of Euros)31.12.2019 31.12.2018 Amortised cost of financial assets at fair value through other comprehensive income8 837 309 7 985 680 Market value of financial assets at fair value through other comprehensive income8 849 896 7 661 207 Unrealised gains / (losses) recognized in fair value reserve 12 587 ( 324 473)Fair value reserves by the equity method 2 966  2 068 Fair value reserves of discontinued activities-  31 780 Non-controlling Interests( 2 496)( 2 997)Total fair value reserve 13 057 ( 293 622)Deferred Taxes( 98 948)( 4 373)Fair value reserve attributable to shareholders of the Bank( 85 891)( 297 995) 
 
 
Resulting from the credit tax certified by the Tax authority in 2015 and 2016, the amount of the Special Regime 

was adjusted, after correcting for the number of rights issued in favour of the Portuguese State. 

Other reserves and retained earnings 

Following the conditions agreed in the NOVO BANCO’S sale process, a Contingent Capitalization Agreement 

was created. In this context, if the capital ratios fall below a certain threshold and, cumulatively, losses are 

recorded in a delimited asset portfolio, the Resolution Fund makes a payment corresponding to the lower of 

the  losses  recorded  and  the  amount  necessary  to  restore  the  ratios  to  the  defined  threshold,  of  up  to  a 

maximum  of  Euro  3  890  million  (see  Note  35  –  Contingent  liabilities  and  commitments).  The  capital 

corresponds to a previously defined asset perimeter, with an initial net book value (June 2016) of around Euro 

7.9 billion.  As at 31 December 2019 these assets had a net value of Euro 3.0 billion, mainly as a result of 

payments and recoveries as well as losses recorded (31 December 2018: net value of Euro 4.0 billion).  

As  a  result  of  the  losses  recorded  by  NOVO  BANCO  on  31  December  2018  and  2017,  the  conditions 

determining the payment by Resolution Fund of Euro 1 149 295 thousand and Euro 791 695 thousand were 

meet and the payments occurred in May 2019 and 2018, respectively. In the financial year of 2019, the caption 

Reserves registered the responsibility of the Resolution Fund amounting to Euro 1 037 013 thousand relating 

to the Contingent Capitalization Agreement. The amount is accounted for under Other reserves and it results 

at each Balance Sheet date of the incurred losses and of the regulatory ratios in force at the moment of its 

determination.  

Non-controlling interests  

The caption Non-controlling interests, by subsidiary, is detailed as follows: 

The changes occurred in the caption Non-controlling interests may be analysed as follows:  

NOVO BANCO | 2019 ANNUAL REPORT | 203 

(in thousands of Euros)31.12.201931.12.20182016 (net loss of 2015)  168 911   168 911 2017 (net loss of 2016)  109 421   133 658 2018 (net loss of 2017)  150 044   167 726 2019 (net loss of 2018)  178 171 -   606 547   470 295 (in thousands of Euros)Balance sheetIncome statement% Non-controlling interestsBalance sheetIncome statement% Non-controlling interestsNB Património a)- (  7 189)44.27%-   4 778 45.23%NB Açores  18 745   1 736 42.47%  16 586   1 518 42.47%BES Vénétie- - - -    181 0.00%Amoreiras  9 222 (   166)4.76%  9 419    94 5.84%Other  8 657 (  2 034)  9 341 (  1 916)  36 624 (  7 653)  35 346   4 655 a) Non-controlling interests relating to Open real estate investment funds are recorded as Other liabilities (see Note 32)31.12.201931.12.2018(in thousands of Euros) 31.12.2019  31.12.2018 Non-controlling interests at the beginning of the exercise 35 346  79 212 Changes in consolidation perimeter and control percentages( 1 746)( 42 768)Increases / (decreases) in share capital of subsidiaries 1 798 - Changes in fair value reserves  225 (  402)Other 8 654 ( 5 351)Net profit / (loss) for the period( 7 653) 4 655 Non-controlling interests at the end of the exercise 36 624  35 346  
 
 
 
 
NOTE 35 – CONTINGENT LIABILITIES AND COMMITMENTS 

In  addition  to  the  derivative  financial  instruments,  the  balances  relating  to  off-balance  accounts  as  at  31 

December 2019 and 2018 are the following: 

Guarantees and standby letters provided are banking operations that do not imply any mobilization of funds 

for the Group. 

As at 31 December 2019, the caption financial assets pledged as collateral includes:  

-  The market value of financial assets pledged as collateral to the European Central Bank in the scope 

of a liquidity facility, in the amount of Euro 11.5 billion (31 December 2018: Euro 12.1 billion);  

-  Securities pledged as collateral to the Portuguese Securities and Exchange Commission (“Comissão 

do  Mercado  de  Valores  Mobiliários”  (CMVM))  in  the  scope  of  the  Investors  Indemnity  System 

(“Sistema de Indemnização aos Investidores”), in the amount of Euro 9.5 million (31 December 2018: 

Euro 9.0 million);  

-  Securities pledged as collateral to the Deposits’ Guarantee Fund (“Fundo de Garantia de Depósitos”), 

in the amount of Euro 73.1 million (31 December 2018: Euro 71.4 million);  

-  Securities pledged as collateral to the European Investment Bank, in the amount of Euro 98.5 million 

(31 December 2018: Euro 155.4 million); 

-  Securities pledged as collateral relating to derivatives trading with a central counterparty amounting 

to Euro 113.0 million. 

The above mentioned financial assets pledged as collateral are recorded in the various asset categories of the 

Group’s balance sheet and may be executed in the event the Group does not fulfil its obligations under the 

terms and conditions of the contracts celebrated. 

Documentary credits are irrevocable commitments made by the Group, on behalf of its customers, to pay or 

order  to  pay  a  certain  amount  to  a  supplier  of  goods  or  services,  within  a  determined  period,  upon  the 

presentation of documentation of the expedition of the goods or rendering of the services. The condition of 

“irrevocable” derives from the fact that they may not be cancelled neither changed without the agreement of 

all involved parties.  

Revocable and irrevocable commitments represent contractual agreements to extend credit to customers  of 

the Group (e.g. undrawn credit lines), which are, generally, contracted for fixed periods of time or with other 

expiration conditions and, usually, require the payment of a fee. Almost all credit commitments in force require 

that customers continue meeting certain conditions that were verified at the time the credit was contracted.  

Despite the characteristics of these contingent liabilities and commitments, these operations require a previous 

rigorous risk assessment of the solvency of the customer and of its business, similarly to any other commercial 

operation. When necessary, the Group requires the collateralisation of these transactions. Since it is expected 

NOVO BANCO | 2019 ANNUAL REPORT | 204 

(in thousands of Euros)31.12.201931.12.2018Contingent liabilities   Guarantees and standby letters2 993 785 3 358 589    Financial assets pledged as collateral11 833 012 12 341 217    Open documentary credits 516 162  664 905 15 342 959 16 364 711 Commitments   Revocable commitments6 845 430 5 155 118    Irrevocable commitments 411 378  455 264 7 256 808 5 610 382  
 
that the majority of these operations will mature without any funds having been drawn, these amounts do not 

necessarily represent future cash out-flows. 

Additionally, liabilities recorded in off-balance sheet items related to banking services provided are as follows: 

Under the resolution measure applied to BES by deliberation of Bank of Portugal of 3 August 2014, (point 1., 

paragraph b), subparagraph (vii) of Appendix 2), as altered by the deliberation of Bank of Portugal of 11 August 

2014,  the  “Excluded  Liabilities”  from  the  transfer  to  NOVO  BANCO  include  “any  obligations,  guarantees, 

liabilities or contingencies assumed in the trading, financial intermediation and distribution of debt instruments 

issued by entities integrating Espírito Santo Group (…)”.  

Under the terms of the point and paragraph referred to above and sub point (v), the excluded liabilities also 

include “any liabilities or contingencies, namely those resulting from fraud or the violation of regulatory, penal 

or administrative offense provisions or regulations”. 

On 29 December 2015, Bank of Portugal adopted a new deliberation for the “Clarification and retransmission 

of liabilities and contingencies defined as excluded liabilities in subparagraphs (v) through (vii) of paragraph 

(b) of No. 1 of Appendix 2 of the Deliberation of Bank of Portugal of 3 August 2014 (8 p.m.), with the wording 

given it by the Deliberation of Bank of Portugal of 11 August 2014 (5 p.m.)”. Through this deliberation, Bank of 

Portugal:  

(i)  Clarified the treatment as excluded liabilities of the contingent and unknown liabilities of BES (including 

litigation liabilities related to pending litigation and liabilities or contingencies arising from fraud or violation 

of rules or regulatory, criminal or administrative offence decisions), regardless of their nature (tax, labour, 

civil  or  other)  and  whether  or  not  these  are  recorded  in  the  accounts  of  BES,  in  accordance  with 

subparagraph (v) of paragraph (b) of No. 1 of Appendix 2 of the Deliberation of 3 August; and 

(ii)  Clarified that the following liabilities had not been transferred from BES to NOVO BANCO: 

a.  All the liabilities relating to Preference Shares issued by vehicle companies established by BES 

and sold by BES; 

b.  All liabilities, damages and expenses related to real estate assets that were transferred to NOVO 

BANCO; 

c.  All indemnities related to breach of contracts (purchase and sale of real estate assets and others) 

signed and celebrated before 20h00 on 3 August 2014; 

d.  All indemnities related to life insurance contracts, in which the insurer was BES - Companhia de 

Seguros de Vida, S.A.; 

e.  All  liabilities  and  indemnities  related  to  the  alleged  annulment  of  certain  clauses  in  loan 

agreements in which BES was the lender; 

f.  All the indemnities and liabilities arising from the cancellation of operations carried out by BES 

whilst financial and investment service provider; and 

g.  Any liability that is the object of any of the processes described in Appendix I of said deliberation. 

(iii)  To  the  extent  that,  despite  the  clarifications  made  above,  it  is  found  that  there  has  been  an  effective 

transfer of any liabilities from BES to NOVO BANCO which, in terms of any of those paragraphs and the 

NOVO BANCO | 2019 ANNUAL REPORT | 205 

(in thousands of Euros)31.12.201931.12.2018   Deposit and custody of securities and other items36 644 517 30 625 948    Amounts received for subsequent collection 283 647  296 990    Securitized loans under management (servicing) 776 249 1 524 064    Other responsibilities related with banking services2 582 526 2 552 909 40 286 939 34 999 911  
 
Deliberation of 3 August, should have remained in BES’s legal sphere, said liabilities will be retransmitted 

from NOVO BANCO to BES, with effect as at 8 p.m. of 3 August 2014.  

In the preparation of its consolidated financial statements as at 31 December 2019 (as well as in the previous 

financial statements), NOVO BANCO incorporated the decisions resulting from the referred resolution measure 

regarding the transfer of the assets, liabilities, off-balance sheet items and assets under management of BES, 

as well as from the deliberation of 29 December 2015 of Bank of Portugal, in particular, with regards to the 

clarification  of  the  non-transmission  to  NOVO  BANCO  of  contingent  and  unknown  liabilities  as  well  as  the 

clarifications relating to the liabilities listed in paragraph (ii) above, herein also including the lawsuits listed in 

said deliberation. 

In addition, also by the deliberation of Bank of Portugal of 29 December 2015, it was decided that it  is the 

responsibility of Resolution Fund to neutralize, at the NOVO BANCO level, the effects of decisions that are 

legally binding, beyond the control of NOVO BANCO and to which it did not contribute and that, simultaneously, 

translate into the materialization of liabilities and contingencies which, according to the perimeter of the transfer 

to NOVO BANCO as defined by Bank of Portugal, should remain in BES’s scope or give rise to the setting of 

indemnities  in  the  scope  of  the  implementation  of  court sentences  annulling  decisions  adopted by  Bank  of 

Portugal. 

Considering that the establishment of the Bank results from the application of a resolution measure to BES, 

which had a significant impact on the net worth of third parties, and notwithstanding the deliberations of Bank 

of Portugal of 29 December 2015, there are still relevant litigation risks, albeit mitigated, namely regarding the 

various  disputes  relating  to  the  loan  made  by  Oak  Finance  to  BES  and  regarding  the  senior  bond  issues 

retransmitted  to  BES,  as  well  as  the  risk  of  the  non-recognition  and/or  non-implementation  of  the  various 

decisions  of  Bank  of  Portugal  by  Portuguese  or  foreign  courts  (as  it  is  the  case  of  the  courts  in  Spain)  in 

disputes  related  to  the  perimeter  of  the  assets,  liabilities,  off-balance  sheet  items  and  assets  under 

management transferred to NOVO BANCO. These disputes include the two lawsuits of late January 2016, with 

the Supreme Court of Justice of Venezuela, Banco de Desarrollo Económico y Social de Venezuela and the 

Fondo de Desarrollo Nacional against BES and NOVO BANCO, relating to the sale of debt instruments issued 

by entities belonging to the Espírito Santo Group, in the amount of 37 million dollars and 335 million dollars, 

respectively, and which requests the reimbursement of the amount invested, plus interest, compensation for 

the value of inflation and costs (in a total estimated amount by the claimants of 96 and 871 million dollars, 

respectively).  In  accordance  with  resolution  measure,  these  responsibilities  were  not  transferred  to  NOVO 

BANCO  and  the  main  actions  and  precautionary  seizure  procedures  are  still  pending  before  the  Supreme 

Court of Venezuela. 

In the preparation of the individual and consolidated financial statements of the Bank as at 31 December 2019, 

the Executive Board of Directors reflected the Resolution Deliberation and related decisions made by Bank of 

Portugal, in particular the decisions of 29 December 2015. In this context, the present financial statements, 

namely in what regards the provisions for contingencies arising from lawsuits, reflect the exact perimeter of the 

assets, liabilities, off-balance sheet elements and assets under management and liabilities transferred from 

BES to NOVO BANCO, as determined by Bank of Portugal and taking as reference the current legal bases 

and the information available at the present date. 

As part of the sale of NOVO BANCO, completed on 18 October 2017, the respective contractual documents 

include specific provisions that produce effects equivalent to the aforementioned resolution of the Board of 

Directors of the Bank of Portugal, dated 29 December 2015, concerning the neutralisation, at the level of NOVO 

NOVO BANCO | 2019 ANNUAL REPORT | 206 

 
BANCO,  of  the  effects  of  unfavourable  decisions  that  are  legally  binding,  although  it  is  now  contractual  in 

nature, thus maintaining the contingent liabilities of the Resolution Fund. 

Significant lawsuits 

For the purpose of determining the contingent liabilities, and without prejudice to the information contained in 

these notes to the accounts, namely regarding the  conformity of the policy for the constitution of provisions 

with the resolution measure and subsequent decisions of Bank of Portugal (and the criteria for the allocation 

of responsibilities and contingencies arising therefrom), it is also necessary to identify the following disputes 

whose  effects  or  impacts  on  the  financial  statements  of  NOVO  BANCO  GROUP  are,  on  this  date,  not 

susceptible of determination or quantification: 

-  Lawsuit brought by Partran, SGPS, S.A., Massa Insolvente da Espírito Santo Financial Group, S.A. 

and Massa Insolvente da Espírito Santo Financial (Portugal), S.A. against NOVO BANCO and Calm 

Eagle Holdings, S.A.R.L. through which it is intended that the pledge of the shares of Companhia de 

Seguros  Tranquilidade,  S.A. be  declared  invalid and,  secondarily,  that said  pledge  be annulled  or 

declared ineffective; 

-  Lawsuit brought by NOVO BANCO, challenging the resolution decided in favour of the insolvent estate 

in respect of the acts of the constitution and subsequent execution of the pledge on the shares of the 

company  Companhia de  Seguros  Tranquilidade,  S.A., declared  by  the  insolvency  administrator  of 

Partran, SGPS, S.A., due to considering that there are no grounds for the resolution of these acts, as 

well as demanding the reimbursement of the amount received by way of price (Euro 25 million, subject 

to possible positive adjustment) on the sale of the shares of Companhia de Seguros Tranquilidade, 

S.A..  NOVO  BANCO  challenged  judicially  the  resolution  act,  with  this  process  running  its  course 

attached to the insolvency proceedings of Partran, SGPS, S.A.; 

-  Following the conclusion of the sale agreement of NOVO BANCO's share capital, signed between the 

Resolution Fund and Lone Star on 31 March 2017, certain legal suits have been lodged, related to 

the conditions of the sale, namely the administrative action brought by Banco Comercial Português, 

SA (BCP) against the Resolution Fund, of which NOVO BANCO is not a party, and according to the 

public disclosure of inside information made by BCP on the website of the CMVM on 1 September 

2017, it requested the legal assessment of the contingent capitalization obligation assumed by the 

Resolution Fund within the CCA; 

-  NOVO BANCO was informed by the publication in the Official Journal of the European Union of 16 

July 2018, of the existence of an appeal to the General Court by Banco Comercial Português, SA and 

other  entities  of  the  group  seeking  the  annulment  of  the  decision  of  the  European  Commission  C 

(2017  /  N)  of  11  October  2017  which  considers  the  Contingent  Capitalization  Agreement  agreed 

between the Resolution Fund and the Lone Star Group in connection with the sale of NOVO BANCO, 

compatible with the internal market. Although NOVO BANCO is not a party to this proceeding, it has 

asked the General Court to intervene as a party and this request was granted; 

-  NOVO BANCO was notified of an order by the Central Court of Criminal Investigation (“TCIC”) that 

determines the provision of a guarantee by the NB in the approximate amount of EUR 51 million due 

to an alleged failure to comply with an arrest order bank accounts, having used the respective means 

of  reaction  to  oppose  the  application  of  the  aforementioned  asset  guarantee  measure  due  to  the 

absence of a legal basis. 

NOVO BANCO | 2019 ANNUAL REPORT | 207 

 
 
 
 
Resolution Fund 

Resolution Fund is a public legal entity with administrative and financial autonomy, created by Decree-Law No. 

31-A/2012,  of  10  February,  which  is  governed  by  the  RGICSF  and  by  its  internal  regulation,  having  as  its 

mission  to  provide  financial  support  for  the  resolution  measures  implemented  by  Bank  of  Portugal,  whilst 

national  resolution  authority,  and  to  carry  out  all  the  other  functions  conferred  by  law  in  the  scope  of  the 

execution of such measures. 

The  Bank, as  with  the  generality  of  the  financial  institutions  operating  in  Portugal, is one  of  the  institutions 

participating in Resolution Fund, making contributions that result from the application of a rate defined annually 

by Bank of Portugal, based, essentially, on the amount of its liabilities. As at 31 December 2019, the periodic 

contribution  made  by  the  Group  amounted  to  Euro  12  196  thousand  (31  December  2018:  Euro  10  995 

thousand). 

As part of its responsibility as the supervisory and resolution authority, Bank of Portugal decided to apply, on 

3 August 2014, a resolution measure to BES, under No. 5 of article 145-G of the RGICSF, which consisted on 

the transfer of most of its activity to NOVO BANCO, created specifically for this purpose and the capital was 

assured by the Resolution Fund. 

To realise the share capital of NOVO BANCO, Resolution Fund made available Euro 4 900 million, of which 

Euro 365 million corresponded to own funds. A loan was also granted by a banking syndicate to Resolution 

Fund, amounting to Euro 635 million, with the participation of each credit institution being weighted by various 

factors,  including  their  respective  size.  The  remaining  amount  (Euro  3 900  million)  had  its  origin  in  a 

reimbursable loan granted by the Portuguese State. 

In December 2015, national authorities decided to sell most of the assets and liabilities associated with the 

activity of Banif  - Banco Internacional do Funchal, SA (BANIF) to Banco Santander Totta, S.A. (Santander 

Totta), for Euro 150 million, also in the scope of the application of a resolution measure. In the context of this 

resolution measure, the assets of Banif identified as problematic were transferred to an asset management 

vehicle, created for the purpose – Oitante, S.A..  

The serious financial imbalance of BES in 2014 and BANIF in 2015, which justified the application of resolution 

measures, created uncertainties related to the risk of litigation involving Resolution Fund, which is significant, 

as well as to the risk of an insufficiency of funds to ensure its compliance with its responsibilities, namely the 

short-term repayment of the loans contracted. 

It was in this context that, in the second half of 2016, the Portuguese Government reached an agreement with 

the European Commission to change the terms of the financing granted by the Portuguese State and by the 

banks  participating  in  Resolution  Fund  in  order  to  preserve  its  financial  stability,  through  the  promotion  of 

conditions that endow predictability and stability of the contributory efforts to Resolution Fund. To this end, an 

addendum to the financing agreements with Resolution Fund was formalised, which introduced a number of 

changes to the repayment schedule, remuneration rates and other terms and conditions associated with said 

loans such that these are adjusted to Resolution Fund’s ability to fully meet its obligations based on its regular 

revenues, that is, without the need to charge the banks participating in Resolution Fund for special contributions 

or any other extraordinary contribution. 

As announced by the Resolution Fund in 21 March 2017, issued following the previous announcement of 28 

September 2016 and the Portuguese Finance Ministry announcement issued at the same date, the review of 

the conditions of the funding granted by the Portuguese State and the participating banks aimed to ensure the 

sustainability  and  the  financial  balance  of  the  Resolution  Fund,  with  the  basis  of  a  stable,  predictable  and 

NOVO BANCO | 2019 ANNUAL REPORT | 208 

 
affordable charge to the banking sector. Based on this review, the assumed Resolution Fund is assured the 

full payment  of  their  responsibilities,  and  the  respective  remuneration,  without  need  for recourse to special 

contributions or any other type of contributions extraordinary by the banking industry. 

On 31 March 2017, Bank of Portugal announced that it had selected Lone Star Funds for the acquisition of 

NOVO BANCO, which was completed on 18 October 2017, through the injection, by the new shareholder, of 

Euro 750 million, followed by another capital injection of Euro 250 million, made on 21 December 2017. Lone 

Star Funds came to hold 75% of the share capital of NOVO BANCO and Resolution Fund the remaining 25%. 

In addition, the approved conditions include: 

-  A Contingent Capitalization Agreement, under which the Resolution Fund, whilst shareholder, may 

be  called  upon  to  make  payments  in  the  event  of  certain  cumulative  conditions  related  to:  i)  the 

performance  of  a  restricted  set  of  assets  of  NOVO  BANCO  and  ii)  the  evolution  of  the  Bank’s 

capitalization  levels.  The  possible  payments  needed,  in  the  agreed  terms  of  this  Contingent 

Capitalization Agreement are of an absolute maximum of Euro 3 890 million; 

-  A Compensation Mechanism to NOVO BANCO if in the event that some conditions are met, and it is 

convicted  to  make  payments  of  any  responsibilities,  due  to  a  final  court  judicial  decision  not 

recognising or that is opposed to the resolution measure applied by Bank of Portugal, or to NOVO 

BANCO’s perimeter of assets and liabilities.  

Notwithstanding the possibility under the applicable legislation for the collection of special contributions, in light 

of the renegotiation of the conditions of the loans granted to Resolution Fund by the Portuguese State and by 

a syndicate of banks, and of the public press releases made by the Resolution Fund and the Office of the 

Finance  Minister  stating  that  this  possibility  is  not  to  be  used,  the  present  financial  statements  reflect  the 

expectation of the Board of Directors that the Bank will not be required to make special contributions or any 

other type of extraordinary contributions to finance the resolution measures applied to BES and Banif, as well 

as  the  Contingent  Capitalization  Agreement  and  the  Compensation  Mechanism  referred  to  in  the  previous 

paragraphs.  

According to the announcement issued by the Resolution Fund on 1 March 2019, for the payment to be made 

to the NOVO BANCO under the Contingent Capitalization Agreement, the available financial resources will be 

used first, resulting from the contributions paid, directly or indirectly by the banking sector, and these resources 

are complemented by a loan agreed with the State in October 2017 with an annual maximum limit then defined 

of Euro 850 million. 

Any changes in this regard and the application of these mechanisms may have relevant implications in the 

Group’s financial statements. 

NOVO BANCO | 2019 ANNUAL REPORT | 209 

 
 
 
 
NOTE 36 – ASSETS UNDER MANAGEMENT (DISTRIBUTION) 

In accordance with the legislation in force, the managing companies together with the depositary Bank are 

jointly liable to the participants of the funds for the non-fulfilment of obligations assumed under the terms of the 

law and the regulations of the funds managed.  

As at 31 December 2019 and 2018, the value of the assets under management by the Group companies are 

analysed as follows: 

The amounts included in these captions are measured at fair value, determined at the balance sheet date. 

NOTE 37 – RELATED PARTIES TRANSACTIONS 

The  group  of  entities  considered  to  be  related  parties  by  NOVO  BANCO  in  accordance  with  the  IAS  24 

definitions, are (i) key management personnel (members of the Executive Board of Directors and members of 

the  General  Supervisory  Board  of  NOVO  BANCO);  (ii)  people  or  entities  with  a  family,  legal  or  business 

relationship with key management personnel; (iii) people or entities with a family, legal or business relationship 

with shareholders; (iv) shareholders holding direct or indirect stakes equal to or exceeding 2% of the share 

capital or voting rights of NOVO BANCO; (v) subsidiaries consolidated for accounting purposes under the full 

consolidation method; (vi) associated companies, that is, companies over which NOVO BANCO Group has 

significantly influence on the company’s financial and operational polices, despite not having control; and (vii) 

entities under joint control of NOVO BANCO (joint ventures). 

NOVO BANCO | 2019 ANNUAL REPORT | 210 

(in thousands of Euros)31.12.201931.12.2018Investment funds1 344 949 1 123 369 Real estate investment funds 90 184  174 395 Pension funds2 386 809 2 112 011 Bancassurance-  381 839 Discretionary management1 103 025  977 102 4 924 967 4 768 716  
 
 
 
 
 
During 2019, the following transactions with Related Parties (credit and other types) were carried out: 

1) Credit Operations 

2) Services rendered and other signed contracts 

NOVO BANCO | 2019 ANNUAL REPORT | 211 

Entities / IndividualsCategoryOperationAmount (Euro)Bank guarantee8 090 174Bank guarantee41 359 876Bond Issue1 300 000 000Credit Limit - NB Express Bill100 000Limits - NB Factoring (Confirming)250 000MLT Funding500 000Bank guarantee77 000Bank guarantee159 067Authorized overdraft500 000Factoring650 000GNB Companhia de Seguros S.A.AssociateDirect Debits Limits81 200 000Op. Markets Rce10 000 000Direct Debits Limits80 100 000 Leasing45 500Bank guarantee106 000Loan Account Cc_175 000Shareholder loans340 000Limits Credit Card225 000Limits to Bank guarantee1 000 000Limits Credit Card117 500Collateral Line Guarantees1 750 000Credit limit - NB Express Bill2 500 000Authorized overdraft4 500 000 Factoring 9 200 000Limits Credit Card10 000Loan Account Cc_2 500 000Op. Markets Rce_3 000 000Credit Plafond - Leasing4 625 000AOV Contract - NB Vehicles5 726 880Credit Plafond - Leasing6 900 000Direct Debits Limits40 000 000Credit Plafond - Leasing41 500 000Limits Credit Card10 000Bank guarantee90 240Loan Account Cc_250 000Limits Credit Card3 500Credit Limit - NB Express Bill100 000Credit Limit - NB Express Bill Exclusive200 000MLT Funding275 000Nacional Conta – Contabilidade, Consultadoria e Administração, Lda.Director / Manager / FamilyLoan Account Cc_100 000Issuance of Credit Cards182 387Factoring750 000Shareholder loans4 750 000Loan Account Cc_45 000 000Novo Vanguarda SLSubsidiaryLoan Account Cc_250 000MLT Funding13 451 386MLT Funding1 962 826Unicre - Cartão Internacional de Crédito S.A.AssociateMLT Funding25 000 000GNB Companhia de Vida S.A.SubsidiaryGreendraive - Gestão e Exporação de Campos de Golf e Complexos Turísticos S.A.SubsidiaryGrupo Esegur (Esegur - Soluções de Segurança S.A.)AssociateBEST - Banco Electrónico de Serviço Total S.A.SubsidiaryCristalmax - Indústria Vidros S.A.AssociateEnkrot - Gestão e Tratamento de Águas S.A.AssociateNovo BancoServicios Corporativos SLSubsidiaryRighthour S.A.SubsidiaryGrupo Multipessoal(Multipessoal - Recursos Humanos SGPS S.A.)AssociateLocarent- Coompanhia Portuguesa Aluguer Viaturas S.A.AssociateLogiC Logística Integrada S.A.AssociateM N Ramos Ferreira Engenharia S.A.AssociateNexxpro - Fábrica de Capacetes S.A.AssociateEntities / IndividualsCategoryOperation1.Mortgage Offer Agreement for BEST employees2.Credit Intermediary Binding AgreementGNB Sociedade Gestora Fundos InvestimentoImobiliário S.A.SubsidiaryOutsoursing Contract(Real Estate Asset Management Agreement)GNB Sociedade Gestora Fundos InvestimentoMobiliário S.A.SubsidiaryAmendment to the Distribution Agreement1.RenewaloftheTechnicalAssistanceContractforSecurityEquipmentandCentral Security Service2.ContractfortheProvisionofServicesofTransportationofValues​​andTreatment of CashNANI Holdings SGPS SA / LSF NANI Investments SarlAssociateAmendment and Consolidation of the Group's Financial Reporting and Shared Information Agreement (Amendment and Restatement Agreement to the Intragroup Financial Reporting and Information Sharing Agreement)Esegur - Soluções de Segurança S.A.AssociateBEST - Banco Electrónico de Serviço Total S.A.Subsidiary 
 
 
 
 
 
 
The Group Balance Sheet balances with related parties as at 31 December 2019 and 2018, as well as the 

respective profit and losses, can be summarised as follows: 

The amount of assets receivable from the Resolution Fund corresponds to the amount of the triggering of the 

Contingent Capitalization Agreement regarding the financial years 2019 and 2018. 

In June 2018 a contract was entered into between NANI HOLDINGS, SGPS, S.A., LSF NANI INVESTMENTS 

S.a.r.l. and NOVO BANCO, to provide support services for the preparation of consolidated information and 

regulatory reports. 

The assets on the balance sheet related to associated companies included in the table above refer mainly to 

loans and advances, and shareholder loans granted or debt securities acquired in the scope of the Group’s 

activity. The liabilities relate mainly to bank deposits taken.  

Related  party  transactions  were  carried  out  at  arm's  length,  under  similar  terms  and  conditions,  when 

compared with others carried out with unrelated parties, and when these conditions were not verified, those 

exceptions were substantiated in accordance with the Bank’s Related Party Transactions Policy.  

All the loans granted to related parties are included in the impairment model, being subject to the determination 

of impairment in the same manner as the commercial loans and advances granted by the Group in the scope 

of its activity. All assets placed with related parties earn interest between 0% and 4.5% (the rates correspond 

to the rates applied according to the original currency of the asset). 

The costs with remunerations and other benefits granted to Key Management Personnel of NOVO BANCO in 

2019 and 2018, are as follows:  

In the financial year of 2018, no variable remuneration costs were recorded in relation to the Management and 

Supervisory Bodies and no variable remuneration was paid or attributed in 2018. Still in 2018 and resulting 

from the commitment to take up a new Executive Director, Euro 320 thousand were recorded as a sign-on 

bonus, which were actually paid in 2019,  before taking up his duties. With regard to the financial year of 2019, 

NOVO BANCO | 2019 ANNUAL REPORT | 212 

(in thousands of Euros)AssetsLiabilitiesGuaranteesIncomeExpensesAssetsLiabilitiesGuaranteesIncomeExpensesShareholdersNANI HOLDINGS-   153 -   332 - -   153 -   390 - FUNDO DE RESOLUÇÃO1 037 013 - - -  12 196 1 149 295 - - -  10 995 Associated companiesLINEAS 97 656  29 556 -  2 609 -  97 644  34 426 -  4 710   3 LOCARENT 122 802   376 -  1 176  4 215  31 304  1 295 -  1 323  5 607 GNB SEGUROS-  14 390 -   2   1   380  9 079 -   10   2 ESEGUR 4 157  1 510   69 - -  5 528  3 510   69 -   19 UNICRE 28 360  2 500 -   180 -  10 001   26 -   26 - MULTIPESSOAL 3 520   35   273   22 -  3 074   40   251   52 - BANCO DELLE TRE VENEZIE-   11 - - - -   31 - - - EDENRED  4  57 300 - -   22   9  62 400   26   6   128 ENKROTT 1 332   1   53   22 -  1 168 -   2   32 - YUNIT- - - - - - -   21 - - PNBC- - - -  1 477 - - - - - 1 294 844  105 832   395  4 343  16 434 1 298 403  110 960   369  6 549  16 754 OtherHUDSON ADVISORS PORTUGAL- - - -  2 767 - - - -  5 444 NACIONAL CONTA LDA (*)  117   8 - - -   120   7 - - - Other  117   8 - -  2 767   120   7 - -  5 444 (*) Companies controlled directly or indirectly by members of the corporate bodies.31.12.201831.12.2019(in thousands of Euros)Short-term employment benefits  2 812    980   3 792   2 265    993   3 258 Post-employment benefits   3 -    3    4 -    4 Other long-term benefits   43    21    64    33    26    59 Employment termination benefits- - - - - - Share-based payments- - - - - -   2 858   1 001   3 859   2 302   1 019   3 321 31.12.2019Executive Board of DirectorsGeneral and Supervisory BoardTotal31.12.2018Executive Board of DirectorsGeneral and Supervisory BoardTotal 
 
 
variable  remuneration  to  the  Management  Bodies  amounts  to  Euro  1,997  thousand,  which  relates  to  the 

remuneration  that  do  not  constitute  acquired  rights  of  the  respective  members  until  after  the  end  of  the 

restructuring period (currently, 31 December 2021) and its payment is subject to deferral and verification of 

certain conditions. 

As at 31 December 2019, the amount of credit granted to members of Key Management Personnel of NOVO 

BANCO was as follows: (i) to members of the Executive Board of Directors and their immediate relatives was 

Euro 447 thousand; and (ii) members of the General and Supervisory Board and their immediate relatives did 

not had credit granted. 

As at 31 December 2018, the amount of credit granted to members of Key Management Personnel of NOVO 

BANCO was as follows: (i) to members of the Executive Board of Directors and their immediate relatives was 

Euro 503 thousand; and (ii) members of the General and Supervisory Board and their immediate relatives was 

Euro 1 thousand. 

NOTE 38 – SECURITISATION OF ASSETS 

As at 31 December 2019 and 2018 the outstanding securitisation transactions made by the Group were as 

follows: 

The loans and advances to customers covered by the securitization operation Lusitano SME No. 3 was not 

derecognised  from  the  balance  sheet  since  the  Group  substantially  retained  all  the  risks  and  rewards  of 

ownership associated with the securitised assets. The remaining securitisation operations were derecognised 

as the Group substantially transferred all the risks and rewards of ownership. 

In accordance with the consolidation rules established in IFRS 10, Lusitano Mortgages No. 6 plc, Lusitano 

Project Finance No. 1 FTC and Lusitano Mortgages No. 7 plc are consolidated using the full consolidation 

method as from the date of their incorporation (see Note1). During 2019, the Group proceeded to the early 

redemption of Lusitano Project Finance No. 1 FTC.  

The following are the main impacts of the consolidation of these entities on the Group's accounts: 

NOVO BANCO | 2019 ANNUAL REPORT | 213 

(in thousands of Euros)31.12.201931.12.2018Lusitano Mortgages No.1 plcDecember 2002 1 000 000 -  182 361 Mortgage loans (subsidized scheme)Lusitano Mortgages No.2 plcNovember 2003 1 000 000 -  185 120 Mortgage loans (general and subsidized scheme)Lusitano Mortgages No.3 plcNovember 2004 1 200 000 -  291 087 Mortgage loans (general scheme)Lusitano Mortgages No.4 plcSeptember 2005 1 200 000  312 836  351 544 Mortgage loans (general scheme)Lusitano Mortgages No.5 plcSeptember 2006 1 400 000  463 413  513 952 Mortgage loans (general scheme)Lusitano Mortgages No.6 plcJuly 2007 1 100 000  434 463  478 943 Mortgage loans (general scheme)Lusitano Project Finance No.1, FTCDecember 2007 1 079 100 -  8 371 Project Finance loanLusitano Mortgages No.7 plcSeptember 2008 1 900 000 1 090 124 1 199 264 Mortgage loans (general scheme)Lusitano SME No.3November 2016  630 385  88 937  197 985 Loans to small and medium-sized enterprisesAsset securitizedIssueStart dateOriginal amountCurrent amount(in thousand of Euros)31.12.201931.12.2018Cash and deposits with banks  146 364   147 029 Loans and advances to customers (net of impairment losses) 1 608 684  1 877 235 Debt securities issued (a)  45 855   55 066 (a) see Note 30 
 
 
 
Additionally,  Lusitano  Mortgages  No.  1  plc,  Lusitano  Mortgages  No.  2  plc,  Lusitano  Mortgages  No.  3  plc, 

Lusitano Mortgages No. 4 plc and Lusitano Mortgages No. 5 plc are not consolidated since they do not meet 

the rules defined in IFRS 10, namely because the interest retained by the Group is residual, as demonstrated 

below. During the financial year of 2019, the Group repurchased credits from securitization operation Lusitano 

Mortgages No. 1 plc, Lusitano Mortgages No. 2 plc and Lusitano Mortgages No. 3 plc with a total amount of 

Euro 593.1 million. 

As at 31 December 2018, the following synthetic securitization operations were in progress: 

Lusitano Synthetic Limited was a synthetic loan securitization operation involving the contracting by the Group 

of a credit default swap (CDS) to eliminate credit risk associated with a portfolio of loans granted to companies. 

The  loans  associated  to  this  portfolio  continued  to  be  recognized  in  the  Group's  balance  sheet  under  the 

caption Loans and advances to customers. During the financial year of 2019, Lusitano Synthetic Limited was 

early terminated. 

The main characteristics of these operations, as at 31 December 2019 and 2018, may be analysed as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 214 

(in thousands of Euros)31.12.201931.12.2018 Lusitano Synthetic LimitedDecember 2012 1 000 000 -  354 311 Financing M/L Term (SMEs)IssueStart dateCurrent amount of securitised creditAsset securitizedInitial amount of securitised credit(in thousands of Euros)FitchMoody'sS&PDBRSFitchMoody'sS&PDBRSLusitano Mortgages No.4 plcClass A1 134 000  241 493 - - December 2048AAAAaaAAA - BBAa3AA-Class B 22 800  15 985 - - December 2048AAAa2AA - BBBaa1BBB--Class C 19 200  13 461 - - December 2048A+A1A+ - BBBa3BB--Class D 24 000  16 827 - - December 2048BBB+Baa1BBB- - CCCCaa3B--Class E 10 200  5 100 - - December 2048NA - NA - ----Lusitano Mortgages No.5 plcClass A1 323 000  355 021 - - December 2059AAAAaaAAA - AAAAaaAAA-Class B 26 600  25 494 - - December 2059AAAa2AA - AAAa2AA-Class C 22 400  21 469 - - December 2059AA1A - AA1A-Class D 28 000  26 836 - - December 2059BBB+Baa2BBB - BBB+Baa2BBB-Class E 11 900  11 900 - - December 2059N/A - N/A - ----Lusitano Mortgages No.6 plcClass A 943 250  264 905  220 548  210 489 March 2060AAAAaaAAA - AAa3A--Class B 65 450  65 450  63 950  57 981 March 2060AAAa3AA - BBB-Baa1A--Class C 41 800  41 800  41 800  32 227 March 2060AA3A - BBa3BBB+-Class D 17 600  17 600  17 600  11 906 March 2060BBBBaa3BBB - CCCCaa3CCC-Class E 31 900  31 900  31 900  9 371 March 2060BB - BB - CC-D-Class F 22 000  22 000  22 000 - March 2060 -  -  -  - ----Lusitano Mortgages No.7 plcClass A1 425 000  616 503  616 503  563 186 October 2064 -  - AAAAAA--AAAAAClass B 294 500  294 500  294 500  264 601 October 2064 -  - BBB- - --BBB-Class C 180 500  180 500  180 500  154 463 October 2064 -  -  -  - ----Class D 57 000  57 000  57 000 - October 2064 -  -  -  - ----Lusitano SME No.3Class A 385 600 - - - December 2037-A3-AA-WR--Class B 62 700 - - - December 2037-Baa3-BBB-WR--Class C 62 700 - - - December 2037-B1-B-A3-AAAClass D 116 000  103 316  103 316  100 534 December 2037--------Class E 9 500  3 135  3 135  2 776 December 2037--------Class S 88 771  5 214  5 214  3 218 December 2037--------31.12.2019Initial rating of the bondsCurrent rating of the bondsCurrent nominal valueBonds issuedInterest held by Group (Nominal value)Maturity dateInitial nominal valueInterest held by Group (Book value)Issue 
 
 
 
NOTE 39 – FAIR VALUE OF FINANCIAL ASSETS AND LIABILITIES 

The governance model of the valuation of the Bank's financial  instruments is defined in internal regulations, 

which  establish  the  policies  and  procedures  to  be  followed  in  the  identification  and  valuation  of  financial 

instruments,  the  control  procedures  and  the  definition  of  the  responsibilities  of  the  parties  involved  in  this 

process. 

In accordance with the fair value valuation methodology of assets and liabilities followed, these are classified 

in the corresponding hierarchy of fair value defined in IFRS 13 - Fair Value. The following is a brief description 

of  the  type  of  assets  and  liabilities  included  in  each level  of  the  hierarchy  and  the  corresponding  valuation 

method:  

Quoted market prices (level 1)  

This category includes financial instruments with market prices quoted on official markets and those with dealer 

price quotations provided by entities that usually disclose transaction prices for these instruments traded on 

active markets. 

The priority in terms of which price is used is given to those observed on official markets; where there is more 

than one official market the choice falls on the main market on which those instruments are traded.  

The Bank considers market prices those disclosed by independent entities, assuming that these act for their 

own economic benefit and that such prices are representative of the active market, using, whenever possible, 

prices supplied by more than one entity (for a specific asset and/or liability). For the process of re-evaluating 

financial  instruments,  the  Bank  analyses  the  various  prices  in  order  to  select  the  one  it  considers  most 

representative  for  the  instrument  under  analysis.  Additionally,  when  they  exist,  prices  relating  to  recent 

NOVO BANCO | 2019 ANNUAL REPORT | 215 

(in thousands of Euros)FitchMoody'sS&PDBRSFitchMoody'sS&PDBRSLusitano Mortgages No.1 plcClass A 915 000  87 504 - - December 2035AAAAaaAAA - AAAa3AA- - Class B 32 500  32 500 - - December 2035AAAa3AA - AAAa3A - Class C 25 000  25 000 - - December 2035AA2A - AAAa3BBB- - Class D 22 500  22 500 - - December 2035BBBBaa2BBB - A+Baa1BB+ - Class E 5 000  5 000 - - December 2035BBBa1BB - BBB+B1B- - Class F 10 000  10 000 - - December 2035 -  -  -  -  -  -  -  - Lusitano Mortgages No.2 plcClass A 920 000  99 505 - - December 2036AAAAaaAAA - AAAa3AA- - Class B 30 000  30 000 - - December 2046AAAa3AA - AAAa3A - Class C 28 000  28 000 - - December 2046AA3A - A+Aa3BBB- - Class D 16 000  16 000 - - December 2046BBBBaa3BBB - BBB-Baa2BBB- - Class E 6 000  6 000 - - December 2046BBB-Ba1BB - BB2B - Class F 9 000  9 000 - - December 2046 -  -  -  -  -  -  -  - Lusitano Mortgages No.3 plcClass A1 140 000  250 799 - - December 2047AAAAaaAAA - AA1A - Class B 27 000  9 841 - - December 2047AAAa2AA - BBB+Ba1BB- - Class C 18 600  6 780 - - December 2047AA2A - BB+Ba3B - Class D 14 400  5 249 - - December 2047BBBBaa2BBB - BB3B- - Class E 10 800  5 400 - - December 2047 -  -  -  -  -  -  -  - Lusitano Mortgages No.4 plcClass A1 134 000  272 930 - - December 2048AAAAaaAAA - BBAa3A - Class B 22 800  18 066 - - December 2048AAAa2AA - BBBaa1BBB- - Class C 19 200  15 214 - - December 2048A+A1A+ - BBBa3BB- - Class D 24 000  19 017 - - December 2048BBB+Baa1BBB- - CCCCaa3B- - Class E 10 200  5 529 - - December 2048NA - NA -  -  -  -  - Lusitano Mortgages No.5 plcClass A1 323 000  406 872 - - December 2059AAAAaaAAA - BBA1AA- - Class B 26 600  25 494 - - December 2059AAAa2AA - BB-B1BBB- - Class C 22 400  21 469 - - December 2059AA1A - CCCCaa2BB+ - Class D 28 000  26 836 - - December 2059BBB+Baa2BBB - CCCaCCC+ - Class E 11 900  11 900 - - December 2059N/A - N/A -  -  -  -  - Lusitano Mortgages No.6 plcClass A 943 250  319 906  266 342  253 795 March 2060AAAAaaAAA - A-Aa3BBB+ - Class B 65 450  65 450  63 950  57 394 March 2060AAAa3AA - BB+Baa1BBB+ - Class C 41 800  41 800  41 800  31 497 March 2060AA3A - B-Ba3BBB- - Class D 17 600  17 600  17 600  11 945 March 2060BBBBaa3BBB - CCCCaa3CCC - Class E 31 900  31 900  31 900  10 511 March 2060BB - BB - CC - D - Class F 22 000  22 000  22 000 - March 2060 -  -  -  -  -  -  -  - Lusitano Project Finance No.1 FTC 198 101  8 833  8 833  8 789 March 2025 -  -  -  -  -  -  -  - Lusitano Mortgages No.7 plcClass A1 425 000  749 529  749 529  681 379 October 2064 -  - AAAAAA -  - AA-AAHClass B 294 500  294 500  294 500  264 702 October 2064 -  - BBB- -  -  - BBB- - Class C 180 500  180 500  180 500  152 195 October 2064 -  -  -  -  -  -  -  - Class D 57 000  57 000  57 000 - October 2064 -  -  -  -  -  -  -  - Lusitano SME No.3Class A 385 600 - - - December 2037-A3-AA - Aa3 - AAClass B 62 700  31 058  31 058  30 782 December 2037-Baa3-BBB - Aa3 - AALClass C 62 700  62 700  62 700  61 061 December 2037-B1-B - A3 - BBBHClass D 116 000  116 000  116 000  110 677 December 2037---- -  -  -  - Class E 9 500  3 691  3 691  3 420 December 2037---- -  -  -  - Class S 88 771  5 624  5 624  2 645 December 2037---- -  -  -  -  Lusitano Synthetic LimitedSenior 900 000  255 731  255 731 - April 2034---- -  -  -  - Mezzanine 80 000  77 963 - - April 2034---- -  -  -  - Junior 20 000 - - - April 2034---- -  -  -  - 31.12.2018Initial rating of the bondsCurrent rating of the bondsBonds issuedInitial nominal valueCurrent nominal valueInterest held by Group (Nominal value)Interest held by Group (Book value)Maturity dateIssue 
 
 
transactions  with  similar  financial  instruments  are  used  as  inputs,  being  subsequently  compared  to  those 

supplied by said entities to better justify the option taken by the Bank in favour of a specific price.  

This category includes, amongst others, the following financial instruments:  

(i)  Derivatives traded on an organised market;  

(ii)  Shares quoted on a stock exchange;  

(iii)  Open investment funds quoted on a stock exchange;  

(iv)  Closed investment funds whose subjacent assets are solely financial instruments listed on a stock 

exchange;  

(v)  Bonds with more than one provider and for which the instruments are listed on a stock exchange;  

(vi)  Financial  instruments  with  market  offers  even  if  these  are  not  available  at  the  normal  information 

sources (e.g. securities traded based on recovery rate). 

Valuation models based on observable market parameters / prices (level 2)  

In this category, the financial instruments are valued using internal valuation techniques, namely discounted 

cash flow models and option pricing models which imply the use of estimates and require judgments that vary 

in accordance with the complexity of the financial instruments. Notwithstanding, the Bank uses as inputs in its 

models, observable market data such as interest rate curves, credit spreads, volatility and market indexes. 

This category also includes instruments with dealer price quotations but which markets have a lower liquidity. 

Additionally, the Bank also uses as observable market variables, those that result from transactions with similar 

instruments and that are observed with a certain regularity on the market.  

This category includes, amongst others, the following financial instruments:  

(i)  Bonds without observable market valuations valued using observable market inputs; 

(ii)  OTC (over-the-counter) derivatives valued using observable market inputs; and 

(iii)  Unlisted shares valued through internal models using observable market inputs. 

Valuation models based on unobservable market parameters (level 3)  

This level uses models relying on internal valuation techniques or quotations provided by third parties but which 

imply  the  use of  non-observable market  information.  The bases  and  assumptions  for  the  calculation  of  fair 

value are in accordance with IFRS 13.  

This category includes, amongst others, the following financial instruments:  

(i)  Debt securities valued using non-observable market inputs;  

(ii)  Unquoted shares;  

(iii)  Closed real estate funds;  

(iv)  Hedge funds;  

(v)  Private equities;  

(vi)  Restructuring funds; and  

(vii)  Over the counter (OTC) derivatives with prices provided by third parties. 

The valuation models used by type of instrument are as follows:  

Money market operations and loans and advances to customers: fair value is determined by the discounted 

cash flows method, with future cash flow being discounted considering the currency yield curve plus the credit 

risk of the entity contractually liquidating that flow.  

NOVO BANCO | 2019 ANNUAL REPORT | 216 

 
Commercial paper: its fair value is determined by discounting future cash flows considering the currency yield 

curve plus the credit risk of the issuer determined in the issuance program. 

Debt  instruments  (bonds)  with  liquidity:  the  selective  independent  valuation  methodology  is  used based on 

observations  available  on  Bloomberg,  designated  as  'Best  Price',  where  all  the  valuations  available  are 

requested, but only previously validated sources considered as input, with the model excluding prices due to 

seniority and outlier prices. In the specific case of the Portuguese sovereign debt, and due to the market making 

activity and the materiality of the Bank's positions, the CBBT source valuations are always considered (the 

CBBT is a composite of valuations prepared by Bloomberg, which considers the average of executable prices 

with high liquidity). 

Debt instruments (bonds) with reduced liquidity: the models considered for the valuation of low liquidity bonds 

without observable market valuations are determined taking into account the information available on the issuer 

and  the instrument,  with  the  following models  being  considered:  (i) discounted  cash  flows  - cash flows  are 

discounted  considering  the  interest  rate  risk,  credit  risk  of  the  issuer  and  any  other  risks  subjacent  to  the 

instrument; or (ii) valuations made available by external counterparties, when it is impossible to determine the 

fair value of the instrument, with the selection always falling on reliable sources with reputed credibility in the 

market and impartiality in the valuation of the instruments being analysed. 

Convertible bonds: the cash flows are discounted considering the interest rate risk, the issuer's credit risk and 

any other risks that may be associated with the instrument, increased by the net present value (NPV) of the 

convertibility options embedded in the instrument.  

Shares  and  quoted  funds:  for  quoted  market  products,  the  quotation  on  the  respective  stock  exchange  is 

considered. 

Unquoted Shares: the valuation is carried out using external valuations made of the companies in which the 

shareholding is held. In the event the request for an external valuation is not justified due to the immateriality 

of this position in the balance sheet, the position is revalued considering the book value of the entity. 

Unquoted  funds:  the  valuation  considered  is  that  provided  by  the  fund's  management  company,  which 

considers assumptions not observable in the market. In the event there are calls for capital after the reference 

date of the last available valuation, the valuation is recalculated considering the capital calls subsequent to the 

reference  date  at  the  amount  at  which  these  were  made,  until  a  new  valuation  is  made  available  by  the 

management  company,  already  considering  the  capital  calls  realised.  It  should  be  noted  that,  although  it 

accepts the valuations provided by the management companies, when applicable in accordance with the funds' 

regulations, the Group requests the legal certification of accounts issued by independent auditors in order to 

obtain additional assurance about the information provided by the management company. 

Derivative instruments: if these are traded on organised markets, the valuations are observable in the market, 

otherwise these are valued using standard models and relying on observable variables in the market, namely:  

-  Foreign currency options: are valued through the front office system, which considers models such 

as Garman-Kohlhagen, Binomial, Black & Scholes, Levy or Vanna-Volga; 

- 

Interest rate swaps and foreign currency swaps: the valuation of these instruments is done through 

the front office system, where the fixed leg cash flows of the instrument are discounted based on the 

yield curve of the respective currency, and the cash flows of the variable leg are projected considering 

the forward curve and discounted, also considering discount factors and forward rates based on the 

yield curve of the respective currency; 

NOVO BANCO | 2019 ANNUAL REPORT | 217 

 
-  Credit Default Swaps (CDS): both legs of the CDS are composed of  cash flows contingent on the 

credit risk of the underlying asset and are therefore valued using market credit spreads; 

-  Futures  and  Options:  the  Bank  trades  these  products  on  an  organised  market,  but  also  has  the 

possibility to trade them on the OTC market. For futures and options traded on an organised market, 

the valuations are observable in the market, with the valuation being received daily through the broker 

selected for these products. For futures and options traded on the OTC market, and depending on 

the type of product and the underlying asset type, discrete time (binominal) or continuous time (Black 

& Scholes) models may be used.  

Investment properties: their fair value is determined based on periodic valuations performed by independent 

entities specializing in this type of service (see accounting policy in Note 2.23). 

Validation of the valuation of financial instruments is performed by an independent area, which validates the 

models  used  and  the  prices  attributed.  More  specifically,  this  area  is  responsible  for  independent  price 

verification  for  mark-to-market  valuations,  for  mark-to-model  valuations,  validates  the  models  used  and 

changes to them wherever they exist. For prices supplied by external entities, the validation performed consists 

in confirming the use of the correct prices. 

The fair value of financial assets and liabilities and non-financial assets (investment properties) measured at 

fair value of the Group is as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 218 

(in thousands of Euros)(Level 1)(Level 2)(Level 3)31 December 2019Financial assets held for trading 254 848  419 600  74 284  748 732 Securities held for trading 254 848 - -  254 848 Bonds issued by public entities 254 848 - -  254 848 Derivatives held for trading-  419 600   191  419 791 Exchange rate contracts-  34 540 -  34 540 Interest rate contracts-  352 748   191  352 939 Credit default contracts-   1 -   1 Other-  32 311 -  32 311 Economic hedging derivatives- -  74 093  74 093 Interest rate contracts- -  74 093  74 093 Financial assets mandatorily at fair value through profit or loss 172 030   48 1 142 664 1 314 742 Bonds issued by other entities 57 535   48   7  57 590 Shares 114 296 -  489 555  603 851 Other variable income securities  199 -  653 102  653 301 Financial assets at fair value through other comprehensive income8 783 741  28 976  37 179 8 849 896 Bonds issued by public entities7 108 022 - - 7 108 022 Bonds issued by other entities1 661 538 - - 1 661 538 Shares 14 181  28 976  37 177  80 334 Other variable income securities- -   2   2 Derivatives - Hedge Accounting-  7 452 -  7 452 Interest rate contracts-  7 452 -  7 452 Investment properties- -  700 744  700 744 Assets at fair value9 210 619  456 076 1 954 871 11 621 566 Financial liabilities held for trading-  542 988  1 837  544 825 Derivatives held for trading-  542 988  1 837  544 825 Exchange rate contracts-  33 953  33 953 Interest rate contracts-  499 852  1 837  501 689 Credit default contracts-   42   42 Other-  9 141  9 141 Financial liabilities at fair value through profit or loss 102 012 - -  102 012 Debt securities issued 102 012 - -  102 012 Derivatives - Hedge Accounting-  58 855 -  58 855 Interest rate contracts-  58 855 -  58 855 Liabilities at fair value 102 012  601 843  1 837  705 692 At Fair ValueTotal Fair ValueQuoted market pricesValuation models based on observable market parametersValuation models based on unobservable market parameters 
 
The changes occurred in financial assets and liabilities valued based on non-observable market information 

(level 3 of the fair value hierarchy) during the financial years of 2019 and 2018, may be analysed as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 219 

(in thousands of Euros)(Level 1)(Level 2)(Level 3)31 December 2018Financial assets held for trading 257 270  515 940  70 573  843 783 Securities held for trading 257 270 - -  257 270 Bonds issued by public entities 257 269 - -  257 269 Bonds issued by other entities  1 - -   1 Derivatives held for trading-  515 940   396  516 336 Exchange rate contracts-  32 731 -  32 731 Interest rate contracts-  436 375   396  436 771 Credit default contracts-   9 -   9 Other-  46 825 -  46 825 Economic hedging derivatives- -  70 177  70 177 Interest rate contracts- -  70 177  70 177 Financial assets mandatorily at fair value through profit or loss 78 549   46 1 487 630 1 566 225 Bonds issued by other entities  1   46 -   47 Shares 78 304 -  596 519  674 823 Other variable income securities  244 -  891 111  891 355 Financial assets at fair value through profit or loss  480 - -   480 Bonds issued by other entities  480 - -   480 Financial assets at fair value through other comprehensive income7 587 936  27 558  45 713 7 661 207 Bonds issued by public entities6 620 509 - - 6 620 509 Bonds issued by other entities 951 085 - -  951 085 Shares 16 342  27 558  45 710  89 610 Other variable income securities- -   3   3 Derivatives - Hedge Accounting-  1 227 -  1 227 Interest rate contracts-  1 227 -  1 227 Investment properties- - 1 098 071 1 098 071 Assets at fair value7 924 235  544 771 2 701 987 11 170 993 Financial liabilities held for trading-  490 229  2 724  492 953 Derivatives held for trading-  490 229  2 724  492 953 Exchange rate contracts-  32 748 -  32 748 Interest rate contracts-  433 277  2 724  436 001 Credit default contracts-   117 -   117 Other-  24 087 -  24 087 Financial liabilities at fair value through profit or loss-  96 762 -  96 762 Debt securities issued-  96 762 -  96 762 Derivatives - Hedge Accounting-  36 150 -  36 150 Interest rate contracts-  36 150 -  36 150 Liabilities at fair value-  623 141  2 724  625 865 At Fair ValueQuoted market pricesValuation models based on observable market parametersValuation models based on unobservable market parametersTotal Fair Value(in thousands of Euros)Financial liabilities held for tradingSecurities held for tradingDerivatives held for tradingEconomic hedging derivativesDerivatives held for tradingBalance as at 31 December 2018-   396  70 177 1 487 630 -  45 713 1 098 071 2 701 987  2 724  2 724 Acquisitions- - -  86 828   100  14 309 -  101 237 - - Attainment of maturity- - ( 44 412)- - - ( 44 412)- - Liquidation- (  396)- ( 93 656)- ( 14 692)- ( 108 744)(  347)(  347)Transfers in- - - - - -  9 455  9 455 - - Transfers out- - - - (  16)- - (  16)- - Sales- - - - - - ( 197 058)( 197 058)- - Changes in value-   191  3 916 ( 293 726)(  84)( 8 151)( 216 119)( 513 973)(  540)(  540)Other movements- - - - - -  6 395  6 395 - - Balance as at 31 December 2019-   191  74 093 1 142 664 -  37 179  700 744 1 954 871  1 837  1 837 Investment propertiesTotal assetsTotal liabilitiesFinancial assets at fair value through profit or loss31.12.2019Financial assets held for tradingFinancial assets mandatorily at fair value through profit or lossFinancial assets at fair value through other comprehensive income(in thousands of Euros)Financial liabilities held for tradingSecurities held for tradingDerivatives held for tradingEconomic hedging derivativesDerivatives held for tradingBalance as at 31 December 2017  81   448  103 779  29 563 - 2 070 262 1 144 432 3 348 565  2 440  2 440 Impact of transition to IFRS 9(  81)- - 1 352 143 - (2 019 781)- ( 667 719)- - Balance as at 1 January 2018-   448  103 779 1 381 706 -  50 481 1 144 432 2 680 846  2 440  2 440 Acquisitions-   163 -  32 872 -  7 576  13 720  54 331 - - Attainment of maturity- - - ( 44 020)- ( 6 377)- ( 50 397)- - Liquidation- - - ( 48 993)- (  59)- ( 49 052)- - Transfers in- -  70 177 - - -  23 401  93 578 - - Transfers out- - ( 103 779)- - - - ( 103 779)- - Sales- - - - - ( 69 703)( 69 703)- - Changes in value- (  215)-  166 065 - ( 5 908)( 16 518) 143 424   284   284 Other movements- - - - - -  2 739  2 739 - - Balance as at 31 December 2018-   396  70 177 1 487 630 -  45 713 1 098 071 2 701 987  2 724  2 724 31.12.2018Financial assets held for tradingFinancial assets mandatorily at fair value through profit or lossFinancial assets at fair value through other comprehensive incomeInvestment propertiesTotal assetsTotal liabilitiesFinancial assets at fair value through profit or loss 
 
 
 
 
Potential gains and losses on financial instruments and investment property classified at level 3 of the fair value 

hierarchy  are  recorded  in  profit  or  loss  or  revaluation  reserves  in  accordance  with  the  respective  asset 

accounting policy. The amounts calculated at 31 December 2019 and 2018 were as follows: 

The  following  table  presents,  for  assets  included  in  level  3  of  the  fair  value  hierarchy,  the  main  valuation 

methods used and the impact of changing the main variables used in their valuation, when applicable: 

NOVO BANCO | 2019 ANNUAL REPORT | 220 

(in thousands of Euros)Recognised in reservesRecognised in the income statementTotalRecognised in reservesRecognised in the income statementTotalDerivatives held for trading-   682   682 - (  464)(  464)Securities held for trading- - - - - - Economic hedging derivatives-  6 204  6 204 -  24 724  24 724 Financial assets mandatorily at fair value through profit or loss- ( 287 694)( 287 694)- ( 55 312)( 55 312)Financial assets at fair value through other comprehensive income  11 -   11 ( 106 848)- ( 106 848)Investment properties- ( 216 119)( 216 119)- ( 16 518)( 16 518)  11 ( 496 927)( 496 916)( 106 848)( 47 570)( 154 418)31.12.201831.12.2019(in millions of Euros)ChangeImpactChangeImpactFinancial assets held for trading 74.3 - -Derivatives held for tradingOther(a) 0.2 - -Economic hedging derivatives(b) 74.1 - -Financial assets mandatorily at fair value through profit or loss1 142.7( 34.1) 40.6Shares 489.6( 29.3) 31.0Discounted cash flow modelSpecific Impairment 74.7-50%( 29.3)+50% 31.0Other(a) 2.8 - -Valuation of the management companyNet assets value (c) 412.1 - -Other variable income securities 653.1( 4.8) 9.6Other 27.7 - -Valuation of the management company 625.4-50%( 4.8)+50% 9.6Financial assets at fair value through other comprehensive income 37.2 - -SharesOther 37.2 - -Investment PropertiesValuation of the management companyNet assets value (c) 700.7 - -Total1 954.9( 34.1) 40.6(b) In the specific case of derivatives valued according to information provided by external entities, it is not reasonable to carry out an analysis of the impact of changes of the variables subjacent to the determination of the quotation by the entity(c)Inthespecificcaseofparticipationunitsvaluedinaccordancewithquotationsprovidedbytherespectivemanagementcompany,itisnotreasonabletocarryoutananalysisoftheimpactofchangesofthevariablessubjacenttothedeterminationofthequotationby the entity(a) No sensitivity analysis was carried out for these categories as these include securities of an individually immaterial value.Assets classified under level 331.12.2019Valuation Model Variable analysedCarrying book valueUnfavorable scenarioFavorable scenario(in millions of Euros)ChangeImpactChangeImpactFinancial assets held for trading 70.6 - -Derivatives held for tradingOther(a) 0.4 - -Economic hedging derivatives(b) 70.2 - -Financial assets mandatorily at fair value through profit or loss1 487.6( 23.0) 30.1Shares 596.5( 23.0) 30.1Discounted cash flow modelSpecific Impairment 83.5-50%( 23.0)+50% 30.1Other(a) 2.8 - -Valuation of the management companyNet assets value (c) 510.3 - -Outros títulos de rendimento variável 891.1 - -Other(a) 0.2 - -Other 27.4 - -Valuation of the management companyNet assets value (c) 863.5 - -Financial assets at fair value through other comprehensive income 45.7 - -Shares 45.7 - -Other(a) 32.8 - -Other 10.9 - -Valuation of the management companyNet assets value (c) 2.1 - -Investment PropertiesValuation of the management companyNet assets value (c)1 098.1 - -Total2 702.0( 23.0) 30.1(c)Inthespecificcaseofparticipationunitsvaluedinaccordancewithquotationsprovidedbytherespectivemanagementcompany,itisnotreasonabletocarryoutananalysisoftheimpactofchangesofthevariablessubjacenttothedeterminationofthequotationby the entity(a) No sensitivity analysis was carried out for these categories as these include securities of an individually immaterial valueAssets classified under level 331.12.2018Valuation Model Variable analysedCarrying book valueUnfavorable scenarioFavorable scenario(b) In the specific case of derivatives valued according to information provided by external entities, it is not reasonable to carry out an analysis of the impact of changes of the variables subjacent to the determination of the quotation by the entity 
 
 
 
 
 
The main parameters used, at 31 December 2019 and 2018, in the valuation models were as follows: 

Interest rate curves  

The short-term rates presented reflect benchmark interest rates for the money market, whilst those presented 

for the long-term represent the interest rate swap quotations for the respective periods: 

Credit Spreads 

The credit spreads used by the Group in the valuation of credit derivatives are those disclosed on a daily basis 

by  Markit,  representing  observations  pertaining  to  around  85  renowned  international  financial  entities.  The 

evolution of the main indexes, understood as being representative of the credit spread behaviour in the market 

during the year, is presented as follows: 

Interest rate volatility  

The values presented below represent the implicit volatilities (at the money) used for the valuation of interest 

rate options: 

NOVO BANCO | 2019 ANNUAL REPORT | 221 

(%)EURUSDGBPEURUSDGBPOvernight-0.45601.60000.7500-0.42002.40000.76501 month-0.43801.79000.7650-0.36302.70000.90503 months-0.38301.92000.8650-0.30902.87000.95006 months-0.32401.93000.9000-0.23702.95001.07009 months-0.31741.91000.9450-0.22953.03001.16001 year-0.31611.74900.7419-0.22502.74400.98983 years-0.23801.65560.8243-0.06502.58001.21935 years-0.12051.69900.88440.20102.57801.30507 years0.01601.76300.94060.46902.62101.357410 years0.21101.84701.01720.81502.71101.436515 years0.46701.96501.09681.16902.78901.513120 years0.59902.01601.12061.34502.81901.546125 years0.63702.03501.11301.37202.81901.549130 years0.63102.04201.10821.40502.81101.541131.12.201931.12.2018(basis points)IndexSeries1 year3 years5 years7 years10 years31 December 2019CDX USD Main339.0923.3145.3067.4790.08iTraxx Eur Main32-23.3244.2264.9985.26iTraxx Eur Senior Financial32--51.59-83.4531 December 2018CDX USD Main3028.3455.9187.74112.28132.90iTraxx Eur Main29-54.7688.08111.06131.23iTraxx Eur Senior Financial29--109.52-146.91(%)EURUSDGBPEURUSDGBP1 year12.7118.8748.8316.4811.2533.953 years22.7439.2357.7332.1722.87-5 years33.5136.5764.0448.2027.2958.017 years40.1239.2567.7957.4228.3561.2510 years46.4634.7170.8763.3430.20-15 years51.03--64.69--31.12.201931.12.2018 
 
 
 
 
 
Foreign exchange rates and volatility  

Presented below, are the foreign exchange rates (European Central Bank) at the balance sheet date and the 

implicit volatilities (at the money) for the main currencies used in the derivatives’ valuation: 

Regarding foreign exchange rates, the Group uses in its valuation models the spot rate observed in the market 

at the moment of the valuation. 

Equity indexes  

The table below presents the evolution of the main market equity indexes and their respective volatilities, used 

in the valuation of equity derivatives: 

The fair value of financial assets and liabilities recorded in the balance sheet at amortised cost is analysed as 

follows, having been estimated based on the main methodologies and assumptions described below:  

NOVO BANCO | 2019 ANNUAL REPORT | 222 

Foreign exchange rate31.12.201931.12.20181 month3 months6 months9 months1 yearEUR/USD1,12341,14505,035,245,435,585,85EUR/GBP0,85080,89457,106,786,836,806,95EUR/CHF1,08541,12693,984,204,354,584,68EUR/NOK9,86389,94836,296,306,406,506,58EUR/PLN4,25684,30143,803,854,044,134,20EUR/RUB69,956379,71537,518,078,719,299,58USD/BRL a)4,01973,881210,4510,5810,5710,6510,73USD/TRY b)5,95015,291512,0513,2014,3015,1315,93Volatility (%)a) Calculated based on EUR / USD and EUR / BRL exchange rates.b) Calculated based on EUR / USD and EUR / TRY exchange rates.31.12.201931.12.2018% Change1 month3 monthsDJ Euro Stoxx 50 3 745       3 001      -19.86%11.1511.68-PSI 20 5 214       4 731      -9.26%9.6710.42-IBEX 35 9 549       8 540      -10.57%12.1512.24-FTSE 100 7 542       6 728      -10.80%13.2111.9011.26DAX 13 249       10 559      -20.30%10.7012.1212.59S&P 500 3 231       2 507      -22.41%7.329.5311.14BOVESPA 115 645       87 887      -24.00%11.2415.0319.21Implied VolatilityHistorical volatilityQuotation(in thousands of Euros)(Level 1)(Level 2)(Level 3)31 December 2019Cash, cash balances at central bank and other demand deposits1 854 081 - 1 854 081 - 1 854 081 Financial assets at amortised costDebt securities1 622 545  84 535  636 336 1 046 352 1 767 223 Loans and advances to banks 369 228 -  369 228 -  369 228 Loans and advances to customers25 149 687 - - 25 478 179 25 478 179 Financial assets28 995 541  84 535 2 859 645 26 524 531 29 468 711 Financial liabilities measured at amortised costDeposits from banks9 849 623 - 9 875 850 - 9 875 850 Due to customers28 400 127 - - 28 400 127 28 400 127 Debt securities issued, subordinated debt and liabilities associated to transferred assets1 065 211 1 365 636 -  89 087 1 454 723 Other financial liabilities 358 688 -  358 688  358 688 Financial liabilities39 673 649 1 365 636 9 875 850 28 847 902 40 089 388 Assets / liabilities recorded at amortised costFair ValueQuoted market pricesValuation models based on observable market parametersValuation models based on unobservable market parametersTotal fair value 
 
 
 
Cash and deposits with Central Banks, Deposits with banks and Loans and advances to credit institutions and 

Deposits from Central Banks.  

Considering  the  short-term  nature  of  these  financial  instruments,  their  carrying  book  value  is  a  reasonable 

estimate of their fair value. 

Securities at amortised cost  

The fair value of securities recorded at fair value is estimated according to the methodologies used for the 

valuation of securities recorded at fair value, as described at the beginning of the current Note. 

Loans and advances to customers 

The fair value of loans and advances to customers is estimated based on the discounted expected future cash 

flows of principal and interest, assuming that the instalments are paid on the dates contractually defined. The 

expected future cash flows from portfolios of loans with similar credit risk characteristics, such as residential 

mortgage loans, are estimated collectively on a portfolio basis. The discount rates used by the Group are the 

current interest rates used for loans with similar characteristics.  

Deposits from credit institutions  

The fair value of deposits from Central Banks and Deposits from credit institutions is estimated based on the 

discounted expected future cash flows of principal and interest. 

Due to customers  

The fair value of these financial instruments is estimated based on the discounted expected future cash flows 

of principal and interest. The discount rate used by the Group is that which reflects the current interest rates 

applicable  to  deposits  with  similar  characteristics  at  the  balance  sheet  date.  Given  that  the  interest  rates 

applicable  to  these  instruments  are  renewed  for  periods  under  one  year,  there  are  no  material  relevant 

differences in their fair value. 

Debt Securities issued, subordinated debt and financial liabilities associated to transferred assets  

The fair value of these instruments is based on quoted market prices, when available. When not available, the 

Group estimates their fair value by discounting their expected future cash flows of principal and interest. 

Other financial liabilities 

These liabilities are short-term and therefore the book value is a reasonable estimate of their fair value. 

NOVO BANCO | 2019 ANNUAL REPORT | 223 

(in thousands of Euros)(Level 1)(Level 2)(Level 3)31 December 2018Cash, cash balances at central bank and other demand deposits 977 672 -  977 672 -  977 672 Financial assets at amortised costDebt securities1 389 400  10 464  705 677  815 891 1 532 032 Loans and advances to banks 423 058 -  423 058 -  423 058 Loans and advances to customers24 720 610 - - 24 868 050 24 868 050 Financial assets27 510 740  10 464 2 106 407 25 683 941 27 800 812 Financial liabilities measured at amortised costDeposits from banks8 355 560 - 8 360 378 - 8 360 378 Due to customers28 695 268 - - 28 695 268 28 695 268 Debt securities issued, subordinated debt and liabilities associated to transferred assets1 051 843 1 137 312 -  98 160 1 235 472 Other financial liabilities 233 826 - -  233 826  233 826 Financial liabilities38 336 497 1 137 312 8 360 378 29 027 254 38 524 944 Fair ValueTotal fair valueAssets / liabilities recorded at amortised costQuoted market pricesValuation models based on observable market parametersValuation models based on unobservable market parameters 
 
 
NOTE 40 – ASSET TRANSFERS 

As part of the restructuring process of the Portuguese real estate sector, several initiatives were launched to 

create financial, operational and management conditions to the sector. Accordingly, the Government, in close 

liaison with the business and the financial sector, including BES, encouraged the creation of companies and 

specialised  funds  which,  through  concentration,  aggregation,  mergers  and  integrated  management,  could 

achieve the required synergies to recover the companies. Pursuing the goals established, companies (parent 

companies) were incorporated, in which the Originating Bank had minority interests and which, in turn, now 

hold almost all the share capital of certain subsidiaries (subsidiaries of those parent companies) to acquire 

certain real estate bank loans.  

Several assignments operations of financial assets (namely loans and advances to customers) were made to 

the  latter  entities  (subsidiaries  of  the  parent  companies).  These  entities  are  responsible  for  managing  the 

assets  received  as  collateral  and,  after  the  assignment  of  the  loans  and  advances  to  customers,  for 

implementing a plan to increase their value. Almost all the financial assets assigned under these operations 

were derecognised from the balance sheet of the Group, since a substantial portion of the risks and rewards 

associated with these, as well as the respective control, were transferred to those third parties. 

These acquiring entities have a specific management structure, fully autonomous from the assignor banks, 

appointed on the date of their incorporation and have the following main responsibilities: 

-  define the entity’s purpose;  

- 

to  administer  and  manage,  exclusively  and  independently,  the  assets  acquired,  to  define  the 

objectives and investment policy as well as the management and affairs of the entity. 

The  acquiring  entities  are  predominantly  financed  through  the  issuance  of  senior  equity  instruments,  fully 

subscribed by the parent companies. The amount of capital represented by senior securities equals the fair 

value of the underlying asset, determined through a negotiation process based on valuations made by both 

parties. These securities are remunerated at an interest rate that reflects the risk of the company holding the 

assets. Additionally, the funding can be supplemented through bank underwriting of junior capital instruments 

in an amount equal to the difference between the carrying book value of the assets transferred and the fair 

value subjacent to the senior securities’ valuation. These junior capital instruments, when subscribed by the 

Group, will give rise to a contingent positive amount, if the value of the assets assigned exceeds the value of 

the senior securities plus their remuneration, and are normally limited to a maximum of 25% of the aggregate 

amount of the senior and junior securities issued. 

Given that these junior securities reflect a differential assessment (gap) of the fair value of the assets assigned, 

based on a valuation performed by independent entities and a negotiation process between the parties, they 

are fully provided for in the Group's balance sheet. 

Therefore, following the asset assignment operations, the Group subscribed:  

-  equity instruments, representing the capital of parent companies in which the cash flow that will enable 

the company to be recovered come from a wide range of assets provided by the various banks. These 

securities are recognised in the assets portfolio mandatorily at fair value through profit or loss being 

valued to market, with valuation released regularly by the mentioned companies whose accounts are 

audited at the end of each year; 

- 

junior instruments issued by the loan acquiring companies, which are fully provided for to reflect the 

best estimate of the impairment of the financial assets transferred.  

NOVO BANCO | 2019 ANNUAL REPORT | 224 

 
The instruments subscribed by NOVO BANCO Group represent clear minority positions in the share capital of 

the parent companies and of its subsidiaries.  

In this context, holding no control but being exposed to some of the risks and rewards of ownership, the NOVO 

BANCO Group, in accordance with IFRS 9 3.2.7, performed an analysis of its exposure to the variability of the 

risks and rewards of the transferred assets before and after the operation, having concluded that it has not 

substantially retained all the risks and rewards of ownership. Additionally, and considering that it has no control 

either, it proceeded, in accordance with IFRS 9 3.2.6c (i) with the derecognition of the assets transferred and 

(ii) the recognition of the assets received in return, as shown in the following table: 

As at 31 December 2019, the Group's total exposure to securities associated with the assignment operations 

amounted to Euro 839.9 million (December 31, 2018: Euro 1 086.0 million). With the adoption of IFRS 9, these 

securities were transferred from the fair value portfolio through other comprehensive income to the mandatorily 

measured at fair value through profit or loss portfolio place to the impairment register. The detail is as follows: 

The Group also maintains an indirect exposure to the assets ceded, considering its minority participation in the 

pool of assets ceded by other financial institutions, due to the minority participation subscribed in the parent 

NOVO BANCO | 2019 ANNUAL REPORT | 225 

(in thousands of Euros)Net assets transferredTransfer amountResult of the transferShares(Senior securities)Junior securitiesTotalImpairment Carrying book valueUp to 31 December 2012Fundo Recuperação Turismo, FCR  282 121   282 121 -   256 892   34 906   291 798 (  34 906)  256 892 FLIT SICAV  252 866   254 547   1 682   235 318   23 247   258 565 (  23 247)  235 318 Discovery Portugal Real Estate Fund96 196 93 208 (2 988)96 733 - 96 733 - 96 733 Fundo Vallis Construction Sector 66 272 66 272 - 81 002 21 992 102 994 (21 992)81 002 Fundo Recuperação, FCR145 564 149 883 4 319 148 787 36 182 184 970 (23 000)161 970 Up to 31 December 2013Fundo Vallis Construction Sector 18 552 18 552 - 1 606 2 874 4 480 (2 874)1 606 FLIT SICAV80 769 80 135 ( 634)85 360 - 85 360 - 85 360 Discovery Portugal Real Estate Fund51 809 45 387 (6 422)51 955 - 51 955 - 51 955 Fundo Recuperação Turismo, FCR11 066 11 066 - - - - - - Fundo Recuperação, FCR52 983 52 963 ( 20) 726 -  726 -  726 Fundo Reestruturação Empresarial67 836 67 836 - 99 403 - 99 403 - 99 403 Up to 31 December 2014Discovery Portugal Real Estate Fund73 802 74 240  438 58 238 - 58 238 - 58 238 Fundo Vallis Construction Sector - - - 1 289  314 1 603 ( 314)1 289 Fundo Recuperação, FCR- - - 14 565 - 14 565 - 14 565 Fundo Reestruturação Empresarial5 389 5 389 - 4 078 - 4 078 - 4 078 Fundo Aquarius108 517 108 481 ( 36)104 339 - 104 339 - 104 339 FLIT SICAV- - - 1 500 - 1 500 - 1 500 Up to 31 December 2015Fundo Aquarius24 883 24 753 ( 130)30 406 - 30 406 - 30 406 Fundo Recuperação, FCR1 471 1 471 - - - - - - Discovery Portugal Real Estate Fund5 348 5 774  427 4 855 - 4 855 - 4 855 Up to 31 December 2016Fundo Aquarius 710  602 ( 108) 600 -  600 -  600 Fundo Vallis Construction Sector 14 156 14 156 - 14 453 - 14 453 - 14 453 Up to 31 December 2017Fundo Aquarius   555    470 (   86)   624 -    624 -    624 FLIT SICAV  3 261   3 298    37 - - - - - FIAE CAPITAL CRIATIVO PROMOÇÃO E TURISMO 131 013 131 056  43 133 927 - 133 927 - 133 927 Up to 31 December 2018Fundo Aquarius 839  644 ( 194) 644 -  644 -  644 FLIT SICAV- - - 3 348 - 3 348 - 3 348 Fundo Vallis Construction Sector - - - ( 1)- ( 1)- ( 1)Up to 31 December 2019Fundo Aquarius 376  332 ( 44) 507 -  507 -  507  1 496 355  1 492 637 (  3 718) 1 431 155   119 516  1 550 671 (  106 333) 1 444 337 Amounts of the assets transferredSecurities subscribedAmounts at transfer date(in thousands of Euros)Participation units subscribed (no.)Book valueGross amount ImpairmentNet amountParticipation units subscribed (no.)Book valueGross amount ImpairmentNet amountFundo Recuperação Turismo, FCR  259 646   180 646   34 824 (  34 824)-   14 807   270 627   225 478   34 824 (  34 824)-   14 807 FLIT SICAV  279 515   197 744   14 900 (  14 900)-   15 309   280 131   253 055   16 131 (  16 131)-   16 634 Discovery Portugal Real Estate Fund  256 847   213 217 - - -   7 193   253 423   255 224 - - -   11 262 Fundo Vallis Construction Sector - - - - - -  122 108 249 - - - -    190 Fundo Recuperação, FCR  206 805   74 296 - - -   19 063   213 635   116 140 - - -   19 906 Fundo Reestruturação Empresarial  117 051   48 148 - - -   8 237   150 061   89 179 - - -   17 747 Fundo Aquarius  159 274   125 875 - - -   22 800   158 769   146 909 - - -   22 332  1 279 138   839 926   49 724 (  49 724)-   87 409  123 434 895  1 085 985   50 955 (  50 955)-   102 878 31.12.2018SecuritiesShareholder loans or supplementary capital Unrealised Subscribed Capital31.12.2019SecuritiesShareholder loans or supplementary capital Unrealised Subscribed Capital 
 
 
companies. There was, however, an operation with the company FLITPTREL VIII in respect of which, as the 

acquiring company substantially holds assets transferred by the Group and taking into consideration the junior 

securities held, the variability test resulted in a substantial exposure to all the risks and rewards. Under this 

circumstance, the operation amounting to Euro 60 million remains recognised in the Group’s balance sheet 

under Loans and advances to customers. 

NOTE 41 – RISK MANAGEMENT 

The Group is exposed to the following risks arising from the use of financial instruments: 

-  Credit risk; 

-  Market risk; 

-  Liquidity risk; 

-  Operational risk. 

Credit risk 

Credit risk represents the potential financial loss arising from the failure of a borrower or counterparty to honor 

its contractual obligation established with the Group in the scope of its credit granting activity. Credit risk is 

essentially present in traditional banking products – loans, guarantees provided and other contingent liabilities. 

In  credit  default  swaps  (CDS),  the  net  exposure  between  selling  and  buying  positions  in  relation  to  each 

reference entity, is also considered a credit risk to NOVO BANCO Group. CDSs are accounted for at fair value 

in accordance with the accounting policy described in Note 2.4. 

Credit portfolio management is an ongoing process that requires the interaction between the various teams 

responsible for risk management throughout the consecutive stages of the credit process. This approach is 

complemented by the continuous introduction of improvements in the valuation methodologies and tools used 

to evaluate and control risk, as well as in the procedures and decision making processes.  

The risk profile of the Group is analysed on a regular basis by the Risk Committee, especially regarding the 

evolution of the credit exposure and the monitoring of credit losses. Regular analyzes also include compliance 

with the approved credit limits and the correct operation of the mechanisms associated with the approval of 

credit lines within the scope of the current activity of the commercial areas.  

NOVO BANCO Group’s maximum credit risk exposure is analysed as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 226 

(in thousands of Euros)31.12.201931.12.2018Deposits with and loans and advances to banks 635 181 698 847Derivatives for trading and fair value option derivatives 493 884 586 513Securities held for trading 254 848 257 270Securities at fair value through profit/loss-  480Securities at fair value through profit/loss - mandatory 57 590  47Securities at fair value through other comprehensive income 8 764 0047 570 381Securities at amortised cost 1 622 5451 389 400Loans and advances to customers25 202 22724 754 445Derivatives - hedge accounting 7 452 1 227Other assets 802 530 824 161Guarantees and standby letters provided2 899 8513 171 240Documentary credits 516 162 664 905Irrevocable commitments7 253 6565 608 070Credit risk associated with the credit derivatives' reference entities 2 883 7 81448 512 81345 534 800 
 
 
 
For financial assets in the balance sheet, the maximum exposure to credit risk is represented by the carrying 

book value net of impairment. For the off-balance sheet elements, the maximum exposure of the guarantees 

is  the  maximum  amount  that  the  Group  would  have  to  pay  if  the  guarantees  were  executed.  For  loan 

commitments and other credit-related commitments of an irrevocable nature, the maximum exposure is the 

total amount of the commitments assumed. 

The Group calculates impairment, on a collective or individual basis in accordance with the accounting policy 

described in Note 2.5. Whenever the value of the collateral, net of haircuts (taking into account the type of 

collateral),  equals  or  exceeds  the  exposure,  the  individual  impairment  may  be  nil.  Hence,  NOVO  BANCO 

Group  does  not have  any  overdue  financial  assets  for  which  it  has  not  performed  a  review  regarding  their 

recoverability and the subsequent impairment recognition, when necessary.  

The table below displays the assets impaired, or overdue by not impaired: 

Impairment  exposures  correspond  to  (i)  exposures  with  objective  evidence  of  loss  ("Exposure  in  default", 

according to the internal definition of default - which corresponds to stage 3); and (ii) exposures classified as 

having specific impairment after an individual assessment of impairment. 

Exposures  classified  as  non-impairing  relate  to  (i)  all  exposures  that  do  not  show  signs  of  significant 

deterioration  of  credit  risk  -  exposures  classified  as  stage  1;  (ii)  exposures  that,  with  signs  of  a  significant 

deterioration  of  credit  risk,  have  no  objective  evidence  of  impairment  or  impairment  after  an  individual 

assessment of impairment.  

NOVO BANCO | 2019 ANNUAL REPORT | 227 

(in thousands of Euros)Neither overdue nor impairedOverdue but not impairedImpairedTotal exposureImpairment Net exposureDeposits with and loans and advances to banks 330 768  -  381 501  712 269 ( 77 088) 635 181 Securities held for trading 254 848  -  -  254 848  -  254 848 Bonds issued by government and other public entities 254 848  -  -  254 848  -  254 848 Securities at fair value through profit/loss - mandatory 57 590  -  -  57 590  -  57 590 Bonds issued by other entities 57 590  -  -  57 590  -  57 590 Securities at fair value through other comprehensive income8 724 040  -  45 520 8 769 560 ( 5 556)8 764 004 Bonds issued by government and other public entities7 108 022  -  - 7 108 022 ( 4 527)7 103 495 Bonds issued by other entities1 616 018  -  45 520 1 661 538 ( 1 029)1 660 509 Securities at amortised cost 1 676 844  -  104 475 1 781 319 ( 158 774)1 622 545 Bonds issued by government and other public entities 459 260  -  -  459 260 (  704) 458 556 Bonds issued by other entities 1 217 584  -  104 475 1 322 059 ( 158 070)1 163 989 Loans and advances to customers 24 080 163  15 645 2 958 914 27 054 722 (1 852 495)25 202 227 31.12.2019(in thousands of Euros)Neither overdue nor impairedOverdue but not impairedImpairedTotal exposureImpairment Net exposureDeposits with and loans and advances to banks 400 113  -  374 474  774 587 ( 75 740) 698 847 Securities held for trading 257 270  -  -  257 270  -  257 270 Bonds issued by government and other public entities 257 269  -  -  257 269  -  257 269 Bonds issued by other entities  1  -  -   1  -   1 Securities at fair value through profit/loss  480  -  -   480  -   480 Bonds issued by other entities  480  -  -   480  -   480 Securities at fair value through profit/loss - mandatory  47  -  -   47  -   47 Bonds issued by other entities  47  -  -   47  -   47 Securities at fair value through other comprehensive income7 526 094  -  45 500 7 571 594 ( 1 213)7 570 381 Bonds issued by government and other public entities6 620 509  -  - 6 620 509 (  816)6 619 693 Bonds issued by other entities 905 585  -  45 500  951 085 (  397) 950 688 Securities at amortised cost 1 437 167  -  147 019 1 584 186 ( 194 786)1 389 400 Bonds issued by government and other public entities 503 123  -  -  503 123 (  771) 502 352 Bonds issued by other entities  934 044  -  147 019 1 081 063 ( 194 015) 887 048 Loans and advances to customers 22 416 810  15 628 6 279 929 28 712 367 (3 957 922)24 754 445 31.12.2018 
 
 
 
 
The following table presents the assets that are impaired or overdue but not impaired, split by their respective 

maturity or ageing (when overdue):  

The following table shows the assets impaired or overdue but not impaired, broken down by the respective 

impairment Stage:  

In relation to assets that are not overdue or impaired, the distribution  by rating level is presented below. For 

debt instruments, the rating assigned by the Rating Agencies is considered; for the loans and advances to 

customers and cash and deposits with banks the rating and scoring models for the attribution of a credit rating 

are used, with these being reviewed periodically. For the purpose of presenting the information, the ratings 

were aggregated into five large risk groups, with the last group including unrated exposures.  

NOVO BANCO | 2019 ANNUAL REPORT | 228 

(in thousands of Euros)Overdue but not impairedImpairedOverdue but not impaired ImpairedOverdue but not impairedImpairedOverdueUp to 3 months -  -  -  -  13 090  21 488 3 months to 1 year -  6 770  -  -   643  68 364 1 to 3 years -  56 070  -  -  1 015  315 286 3 to 5 years -  87 155  -  -   742  351 725 More than 5 years -  -  -  -   155  337 681  -  149 995  -  -  15 645 1 094 544 DueUp to 3 months -  -  -  -  -  117 606 3 months to 1 year -  -  -  -  -  333 782 1 to 3 years -  -  -  -  -  488 369 3 to 5 years -  -  -  -  -  163 804 More than 5 years -  -  -  381 501  -  760 809  -  -  -  381 501  - 1 864 370  -  149 995  -  381 501  15 645 2 958 914 31.12.2019Deposits with and loans and advances to banksLoans and advances to customersSecurities Portfolio - debtinstruments (in thousands of Euros)Overdue but not impairedImpairedOverdue but not impaired ImpairedOverdue but not impairedImpairedOverdueUp to 3 months -  -  -  -  12 947  59 280 3 months to 1 year -  11 000  -  -  1 121  391 646 1 to 3 years -  72 697  -  -  1 360 1 204 380 3 to 5 years -  97 775  -  -   73 1 149 411 More than 5 years -   219  -   74   127  718 323  -  181 691  -   74  15 628 3 523 040 DueUp to 3 months -  3 880  -  -  -  231 491 3 months to 1 year -  2 890  -  -  -  642 055 1 to 3 years -  4 058  -  -  -  444 982 3 to 5 years -  -  -  -  -  290 806 More than 5 years -  -  -  374 400  - 1 147 555  -  10 828  -  374 400  - 2 756 889  -  192 519  -  374 474  15 628 6 279 929 31.12.2018Securities Portfolio - debtinstruments Deposits with and loans and advances to banksLoans and advances to customers(in thousands of Euros)Stage 1Stage 2Stage 3TotalStage 1Stage 2Stage 3TotalDeposits with and loans and advances to banks -  381 501  -  381 501  -  374 400   74  374 474 Securities at fair value through other comprehensive income -  -  45 520  45 520  -  -  45 500  45 500 Securities at amortised cost -  -  104 475  104 475  -  -  147 019  147 019 Loans and advances to customers  944  14 701 2 958 914 2 974 559  6 015  157 208 6 132 334 6 295 557   944  396 202 3 108 909 3 506 055  6 015  531 608 6 324 927 6 862 550 31.12.201931.12.2018 
 
 
 
 
 
As at 31 December 2019 and 2018, the analysis of the gross loans and advances to customers’ exposure and 

impairment constituted, by segment, is presented as follows:  

NOVO BANCO | 2019 ANNUAL REPORT | 229 

(in thousands of Euros)Prime +High gradeUpper Medium GradeLower Medium gradeNon Investment Grade Speculative + Highly speculativeOthersTotalDeposits with and loans and advances to banks  45  5 004  13 411  41 607  270 701  330 768 Securities held for trading -  5 070  249 778  -  -  254 848 Bonds issued by government and other public entities -  5 070  249 778  -  -  254 848 Securities at fair value through profit/loss - mandatory -  47 340  -  -  10 250  57 590 Bonds issued by other entities -  47 340  -  -  10 250  57 590 Securities at fair value through other comprehensive income1 615 203 2 407 116 3 935 197  -  766 524 8 724 040 Bonds issued by government and other public entities1 169 578 2 400 889 3 537 275  -   280 7 108 022 Bonds issued by other entities 445 625  6 227  397 922  -  766 244 1 616 018 Títulos ao custo amortizado -  -  101 711  35 479 1 539 654 1 676 844 Bonds issued by government and other public entities -  -  -  -  459 260  459 260 Bonds issued by other entities -  -  101 711  35 479 1 080 394 1 217 584 Loans and advances to customers3 031 066 9 323 234 2 657 812 7 493 726 1 574 325 24 080 163 31.12.2019(in thousands of Euros)Prime +High gradeUpper Medium GradeLower Medium gradeNon Investment Grade Speculative + Highly speculativeOthersTotalDeposits with and loans and advances to banks -  1 020  27 907  20 507  350 679  400 113 Securities held for trading -  -  257 269  -   1  257 270 Bonds issued by government and other public entities -  -  257 269  -  -  257 269 Bonds issued by other entities -  -  -  -   1   1 Securities at fair value through profit/loss -  -  -  -   480   480 Bonds issued by other entities -  -  -  -   480   480 Securities at fair value through profit/loss - mandatory -  -  -  -   47   47 Bonds issued by other entities -  -  -  -   47   47 Securities at fair value through other comprehensive income1 081 656 2 088 725 3 977 041  -  378 672 7 526 094 Bonds issued by government and other public entities 784 128 2 047 323 3 789 058  -  - 6 620 509 Bonds issued by other entities 297 528  41 402  187 983  -  378 672  905 585 Títulos ao custo amortizado -  -  -  533 577  903 590 1 437 167 Bonds issued by government and other public entities -  -  -  503 123  -  503 123 Bonds issued by other entities -  -  -  30 454  903 590  934 044 Loans and advances to customers2 672 018 8 591 766 2 767 289 6 455 751 1 929 986 22 416 810 31.12.2018(in thousands of Euros)31.12.2019PerfomingNon-PerfomingTotal CreditDays of delay<= 90 days> 90 daysExposureImpairmentExposureImpairmentExposureImpairmentExposureImpairmentExposureImpairmentExposureImpairmentCorporate12 583 643  154 399  59 792  3 154 12 643 435  157 553 1 089 904  504 311 1 498 692  983 700 2 588 596 1 488 011 15 232 031 1 645 564 Mortgage loans10 034 807  16 649  39 485   615 10 074 292  17 264  70 000  19 745  119 983  29 985  189 983  49 730 10 264 275  66 994 Consumer and other loans 1 280 872  3 101  7 217   389 1 288 089  3 490  149 700  54 426  120 627  82 021  270 327  136 447 1 558 416  139 937 Total 23 899 322   174 149   106 494   4 158  24 005 816   178 307  1 309 604   578 482  1 739 302  1 095 706  3 048 906  1 674 188  27 054 722  1 852 495 Segment Performing or with a delay < 30 days With a delay > 30 daysTotalTotalExposureImpairment(in thousands of Euros)31.12.2018PerfomingNon-PerfomingTotal CreditDays of delay<= 90 days> 90 daysExposureImpairmentExposureImpairmentExposureImpairmentExposureImpairmentExposureImpairmentExposureImpairmentCorporate11 744 329  159 981  39 607  1 552 11 783 936  161 533 1 736 821  710 176 4 074 170 2 936 135 5 810 991 3 646 311 17 594 927 3 807 844 Mortgage loans9 271 040  21 123  50 344   917 9 321 384  22 040  65 263  14 789  163 265  25 511  228 528  40 300 9 549 912  62 340 Consumer and other loans 1 233 946   400  8 697   528 1 242 643   928  180 376  5 895  144 509  80 915  324 885  86 810 1 567 528  87 738 Total 22 249 315   181 504   98 648   2 997  22 347 963   184 501  1 982 460   730 860  4 381 944  3 042 561  6 364 404  3 773 421  28 712 367  3 957 922 Segment TotalPerforming or with a delay < 30 days With a delay > 30 daysTotalExposureImpairment 
 
 
 
 
 
 
 
 
As at 31 December 2019 and 2018, the analysis of the Loans and advances to customers’ portfolio, by segment 

and by year of reference was as follows:  

The figures presented include, in addition to all new operations of the reference year, renewals, interventions 

and  restructurings  of  operations  originated  in  previous  years,  including  the  period  prior  to  the setting  up of 

NOVO BANCO. 

As at 31 December 2019 and 2018, the analysis of the gross loans and advances to customers’ exposure and 

impairment assessed individually and collectively, by segment, is presented as follows:  

NOVO BANCO | 2019 ANNUAL REPORT | 230 

(in thousands of Euros)Number of operationsAmountImpairment Number of operationsAmountImpairment Number of operationsAmountImpairment Number of operationsAmountImpairment 2004 and prior  6 216   353 552   57 502   77 022  1 791 552   37 053   786 731   92 963   20 101   869 969  2 238 067   114 656 2005  1 296   112 000   11 771   9 502   412 770   2 494   15 980   12 119    332   26 778   536 889   14 597 2006  1 623   288 533   36 673   15 487   746 767   3 452   20 584   18 010   1 032   37 694  1 053 310   41 157 2007  2 035   426 192   42 231   22 824  1 100 894   5 434   29 054   23 832   1 459   53 913  1 550 918   49 124 2008  1 792   672 225   27 953   15 330   780 754   3 328   23 428   23 398    968   40 550  1 476 377   32 249 2009  1 409   369 324   42 067   10 095   542 438   2 266   14 421   28 184   4 717   25 925   939 946   49 050 2010  1 885   409 205   84 735   9 630   565 222   2 866   25 617   40 828   1 842   37 132  1 015 255   89 443 2011  1 641   349 494   54 693   5 198   254 617   1 277   25 716   26 981   1 188   32 555   631 092   57 158 2012  2 068   645 741   301 778   2 883   113 753    770   34 406   31 603   3 681   39 357   791 097   306 229 2013  3 006   718 017   194 251   3 319   172 221    882   30 278   48 750   13 377   36 603   938 988   208 510 2014  3 734   669 259   199 342   2 162   130 315    418   30 312   37 954   2 056   36 208   837 528   201 816 2015  5 238   970 889   136 138   3 257   213 195    603   38 060   142 049   37 492   46 555  1 326 133   174 233 2016  7 248  1 159 554   101 604   6 607   474 544    955   60 776   140 138   30 690   74 631  1 774 236   133 249 2017  10 328  1 748 742   159 893   10 163   840 918   2 788   68 816   202 931   11 014   89 307  2 792 591   173 695 2018  11 048  2 622 431   99 052   11 420  1 078 898   1 191   79 907   272 589   5 617   102 375  3 973 918   105 860 2019  21 838  3 716 873   95 881   10 529  1 045 417   1 217   77 853   416 087   4 371   110 220  5 178 377   101 469 Total  82 405  15 232 031  1 645 564   215 428  10 264 275   66 994  1 361 939  1 558 416   139 937  1 659 772  27 054 722  1 852 495 31.12.2019Year of productionCorporateMortgage loans Consumer and other loansTotal(in thousands of Euros)Number of operationsAmountImpairment Number of operationsAmountImpairment Number of operationsAmountImpairment Number of operationsAmountImpairment 2004 and prior  7 076   404 672   66 265   50 570  1 312 848   30 914   758 229   151 181   11 404   815 875  1 868 701   108 583 2005  1 465   159 938   31 114   9 580   430 394   2 110   19 145   20 105    674   30 190   610 437   33 898 2006  1 733   343 884   47 133   16 077   793 843   3 707   23 831   25 794   1 600   41 641  1 163 521   52 440 2007  2 208   500 710   90 495   25 994  1 217 984   5 724   33 344   33 051   1 816   61 546  1 751 745   98 035 2008  1 980   827 619   104 564   17 494   909 991   3 918   27 187   33 973   1 355   46 661  1 771 583   109 837 2009  1 770   702 954   204 950   11 703   625 950   3 009   24 291   42 401   3 093   37 764  1 371 305   211 052 2010  2 116   749 019   298 113   10 581   626 045   3 126   29 119   57 909   2 294   41 816  1 432 973   303 533 2011  1 908   558 724   127 234   5 893   288 555   1 506   29 394   34 978   1 432   37 195   882 257   130 172 2012  2 381  1 594 847   994 506   3 467   136 581   1 162   36 517   42 463   3 355   42 365  1 773 891   999 023 2013  4 009  1 006 143   336 861   4 174   208 675   1 384   33 044   71 750   12 911   41 227  1 286 568   351 156 2014  4 925  1 227 192   428 132   2 858   162 234    709   30 284   51 008   1 786   38 067  1 440 434   430 627 2015  7 233  1 534 222   306 119   3 835   252 123    696   38 944   172 117   23 618   50 012  1 958 462   330 433 2016  8 713  1 974 241   480 954   7 478   540 541   1 241   58 254   171 062   14 068   74 445  2 685 844   496 263 2017  11 393  2 297 086   141 198   11 094   924 331   1 556   63 878   269 867   6 367   86 365  3 491 284   149 121 2018  21 760  3 713 676   150 206   11 716  1 119 817   1 578   66 707   389 869   1 965   100 183  5 223 362   153 749 Total  80 670  17 594 927  3 807 844   192 514  9 549 912   62 340  1 272 168  1 567 528   87 738  1 545 352  28 712 367  3 957 922 31.12.2018Year of productionCorporateMortgage loans Consumer and other loansTotal(in thousands of Euros)ExposureImpairmentExposureImpairmentExposureImpairmentCorporate 2 358 394  1 391 397  12 873 637   254 167  15 232 031  1 645 564 Mortgage loans  11 065   2 395  10 253 210   64 599  10 264 275   66 994 Consumer and other loans   200 414   115 384  1 358 002   24 553  1 558 416   139 937 Total 2 569 873  1 509 176  24 484 849   343 319  27 054 722  1 852 495 (1) Loans and advances for which the final impairment was determined and approved by the Impairment Committee(2)  Loans and advances for which the final impairment was determined according to the calculation rules of the collective impairment model31.12.2019Individual Assessment (1)Collective Assessment (2)Total 
 
 
 
The  loans  and  advances  analysed  by  the  Impairment  Committee,  for  which  the  impairment  amount 

automatically  determined  by  the  model  was  not  changed,  are  included  and  presented  in  the  "Collective 

assessment". 

As at 31 December 2019 and 2018, the analysis of the gross loans and advances to customers’ exposure and 

impairment assessed individually and collectively, by geography, is presented as follows:  

In order to mitigate credit risk, credit operations are secured, namely with mortgages or pledges. The fair value 

of those guarantees is determined on the date of the loan disbursement, being revalued periodically. The gross 

amount of the loans to customers and the respective fair value of the collateral, limited to the amount of the 

associated loans, are as follows:  

NOVO BANCO | 2019 ANNUAL REPORT | 231 

(in thousands of Euros)ExposureImpairmentExposureImpairmentExposureImpairmentCorporate 5 634 590  3 628 850  11 960 337   178 994  17 594 927  3 807 844 Mortgage loans  6 965    847  9 542 947   61 493  9 549 912   62 340 Consumer and other loans   270 710   57 088  1 296 818   30 650  1 567 528   87 738 Total 5 912 265  3 686 785  22 800 102   271 137  28 712 367  3 957 922 (1) Loans and advances for which the final impairment was determined and approved by the Impairment Committee(2)  Loans and advances for which the final impairment was determined according to the calculation rules of the collective impairment model31.12.2018Individual Assessment (1)Collective Assessment (2)Total(in thousands of Euros)ExposureImpairmentExposureImpairmentExposureImpairmentPortugal 2 210 925  1 291 749  21 196 952   304 530  23 407 877  1 596 279 Luxembourg- -   109 318    310   109 318    310 United Kingdom   481    116   219 905   1 401   220 386   1 517 Spain  105 236   49 141  1 838 788   28 332  1 944 024   77 473 Cayman Island- -    298    6    298    6 Ireland- -   17 759    31   17 759    31 Other  253 231   168 170  1 101 829   8 709  1 355 060   176 879 Total 2 569 873  1 509 176  24 484 849   343 319  27 054 722  1 852 495 * Loans and advances which the final impairment was determined and approved by the Impairment Committee** Loans and advances for which the final impairment was determined according to the calculation rules of the collective impairment model31.12.2019Individual Assessment*Collective Assessment**Total(in thousands of Euros)ExposureImpairmentExposureImpairmentExposureImpairmentPortugal 4 383 016  2 611 728  19 985 053   237 138  24 368 069  2 848 866 Luxembourg  13 000   13 000   53 952    240   66 952   13 240 United Kingdom  4 330   2 160   187 088   1 033   191 418   3 193 Spain  551 972   261 685  1 607 369   21 145  2 159 341   282 830 Cayman Island- -    617    12    617    12 Ireland  346 245   334 473   15 300    88   361 545   334 561 Other  613 702   463 739   950 723   11 481  1 564 425   475 220 Total 5 912 265  3 686 785  22 800 102   271 137  28 712 367  3 957 922 * Loans and advances which the final impairment was determined and approved by the Impairment Committee** Loans and advances for which the final impairment was determined according to the calculation rules of the collective impairment modelIndividual Assessment*Collective Assessment**Total31.12.2018 
 
 
 
 
The differential between the amount of the loans and advances to customers and the fair value of the collateral 

represents the total loans’ exposure that exceeds the value of the collateral. This value is not impacted by 

collaterals with a fair value in excess of the loan to which they are linked.  

The details of the collateral – mortgages is presented as follows:  

The amounts of the collateral – mortgages, presented above, represent the maximum coverage value of the 

assets collateralised, i.e. which are considered up to the gross amount of the individual loans collateralised. 

The assessment of the risk of an operation or set of operations considers the associated credit risk mitigation 

elements, according to the internal rules and procedures implemented.  

Relevant collaterals are essentially the following: 

-  Real estate properties, where the value considered is that which corresponds to the latest available 

valuation; 

NOVO BANCO | 2019 ANNUAL REPORT | 232 

(in thousands of Euros)31.12.201931.12.2018Amount of loansFair value of collateralAmount of loansFair value of collateralIndividuals - MortgageMortgages10 083 366 10 065 713 9 403 659 9 385 839 Pledges 82 044  81 368  60 033  59 648 Not collateralized 98 865 -  86 220 - 10 264 275 10 147 081 9 549 912 9 445 487 Individuals - OtherMortgages 268 964  263 156  280 404  268 346 Pledges 342 268  210 696  381 993  236 924 Not collateralized 947 184 -  905 131 - 1 558 416  473 852 1 567 528  505 270 CorporateMortgages 2 915 576 2 572 755 3 491 159 3 148 547 Pledges5 017 404 2 585 665 6 394 421 2 820 883 Not collateralized 7 299 051 - 7 709 347 - 15 232 031 5 158 420 17 594 927 5 969 430 Total 27 054 722  15 779 353  28 712 367  15 920 187 (in thousands of Euros)NumberAmountNumberAmountNumberAmountNumberAmount<0,5M€ 210 236 9 878 305  5 398  228 186  8 605  408 838  224 239 10 515 329 >= 0,5M€ e <1,0M€  235  138 719   45  16 666  2 132  242 563  2 412  397 948 >= 1,0M€ e <5,0M€  46  48 689   18  18 304  6 416  705 489  6 480  772 482 >= 5,0M€ e <10,0M€- - - -   692  323 224   692  323 224 >= 10,0M€ e <20,0M€- - - -  3 267  303 545  3 267  303 545 >= 20,0M€ e <50,0M€- - - -   222  518 961   222  518 961 >=50M€- - - -   1  70 135   1  70 135  210 517 10 065 713  5 461  263 156  21 335 2 572 755  237 313 12 901 624 a) The allocation by intervals was based on the total amount of collateral per credit agreementColateral intervals a)Individuals - Mortgage loansTotal31.12.2019Individuals - Other loansCorporate loans(in thousands of Euros)NumberAmountNumberAmountNumberAmountNumberAmount<0,5M€ 185 611 9 216 814  5 136  220 736  8 681  438 147  199 428 9 875 697 >= 0,5M€ e <1,0M€  224  127 415   60  23 151  2 306  293 432  2 590  443 998 >= 1,0M€ e <5,0M€  36  41 610   25  24 459  3 352  831 329  3 413  897 398 >= 5,0M€ e <10,0M€- - - -   635  414 388   635  414 388 >= 10,0M€ e <20,0M€- - - -  1 260  379 255  1 260  379 255 >= 20,0M€ e <50,0M€- - - -   161  453 519   161  453 519 >=50M€- - - -  1 603  338 477  1 603  338 477  185 871 9 385 839  5 221  268 346  17 998 3 148 547  209 090 12 802 732 a) The allocation by intervals was based on the total amount of collateral per credit agreement31.12.2018Colateral intervals a)Individuals - Mortgage loansIndividuals - Other loansCorporate loansTotal 
 
 
 
-  Financial pledges, where the value considered corresponds to the quotation on the last day of the 

month - in the case of a quoted security - or to the value of the pledge - in the case of cash. 

The acceptance of collateral as a guarantee for loans and advances to customers leads to the need to define 

and  implement  risk  mitigation  techniques  in  respect  of  the  exposures  of  said  collateral.  Thus,  and  as  an 

approach to this matter, the Group stipulated several procedures applicable to collateral (namely the financial 

and real estate properties collateral), covering amongst others, the volatility of the value of the collateral, its 

liquidity as well as an indication as to the recovery rates associated with each type of collateral.  

Therefore,  the  internal  rules  governing  the  credit  granting  powers  have  a  specific  chapter  on  this  point, 

"Acceptance of collateral - Risk mitigation techniques in respect of the exposures of said collateral, namely the 

risks of liquidity and volatility." 

The real estate properties revaluation process is conducted by valuation experts registered with the CMVM, 

and is based on the methodology described in Note 2.11. 

The analysis of risk exposure by sector of activity, as at 31 December 2019 and 2018, is presented as follows: 

The  Group  identifies  and  marks  loan  agreements  restructured  due  to  financial  difficulties  of  the  customer 

whenever there are changes to the terms and conditions of an agreement in respect of which the customer 

defaulted, or it is foreseeable that this will come to happen, in respect to a financial obligation. A change to the 

terms  and  conditions  of  the  agreement  is  deemed  to  exist  when  (i)  there  are  contractual  changes  to  the 

NOVO BANCO | 2019 ANNUAL REPORT | 233 

(in thousands of Euros)31.12.2019Guarantees and endorsements providedGross amountImpairmentGross amountImpairment Gross amountImpairment Gross amountImpairment Agriculture, Forestry and Fishery  374 469 (  17 182)-    511 - - -   31 712 (   15)  5 968 (   15)  12 979 (   517)Mining  84 012 (  12 676)- - - - -    109 - - -   8 217 (   115)Food, Beverages and Tobacco  510 044 (  19 984)-   10 863 - - - - -   22 640 (  2 218)  56 171 (   413)Textiles and Clothing  306 688 (  13 773)-    199 - - -   9 988 (   9)  3 596 (   3)  9 964 (  4 545)Leather and Shoes  57 665 (  4 321)-    51 - - - - -   1 999 (   1)  1 660 (   107)Wood and Cork  91 620 (  3 405)-    178 - - - - -    996 (   2)  6 347 (   32)Paper and Printing Industry  201 151 (  34 597)- - - - - - -   2 498 (   5)  4 344 (   30)Refining of Petroleum  9 337 (   56)- - - - - - - - -   5 210 - Chemicals and Rubber  327 606 (  7 888)-    958 - - -   19 305 (   16)  2 985 (   6)  25 461 (   176)Non-metallic Minerals  127 028 (  16 282)- - - - -   16 664 (   16)  3 648 (   3)  17 138 (   370)Metallurgical Industries and Metallic Products  406 350 (  10 453)-    750 - - -   21 142 (   18)  6 706 (   17)  40 531 (   326)Production of Machinery, Equipment and Electrical Devices  131 352 (  7 118)-    788 - - -   20 643 (   12)   492 (   1)  60 648 (  1 127)Production of Transport Material  98 639 (  2 952)-    87 - - - - - - -   10 413 (   106)Other Transforming Industries  144 628 (  8 094)-    1 - - - - -   4 987 (   17)  26 382 (   767)Electricity, Gas and Water  434 743 (  22 595)-   31 996 - - -   54 410 (   42)  195 061 (  1 002)  79 249 (   69)Construction and Public Works 1 411 666 (  236 081)-   94 989 - - - - -   183 129 (  34 604)  897 348 (  43 165)Wholesale and Retail Trade 1 383 933 (  84 799)-   1 435 - - -   40 450 (   29)  13 834 (   9)  246 231 (  3 961)Tourism  911 311 (  37 090)-    520 - - -    144 - - -   70 407 (  6 347)Transport and Communication 1 079 857 (  72 770)-   105 644 - - -   134 815 (   89)  10 227 (   11)  387 299 (  9 108)Financial Activities  555 298 (  66 979)-   217 480 -  1 237 207   7 452   698 324 (   220)  79 083 (   371)  145 391 (   871)Real Estate Activities 2 105 462 (  214 942)-   7 898 -   2 751 -   35 355 (   19)  117 986 (  18 163)  234 056 (  15 604)Services Provided to Companies 2 890 012 (  411 570)-   15 910 -   62 506 -   322 734 (   77)  656 224 (  101 424)  464 381 (  4 218)Public Administration and Services  663 576 (  26 294)  254 848   1 391 - - -  7 108 366 (  4 527)  459 260 (   704)  25 100 (   279)Other activities of collective services  807 890 (  274 143)-   2 235 -   12 278 -   172 519 (   447)  10 000 (   198)  130 767 (  1 109)Mortgage Loans 10 264 275 (  66 994)- - - - - - - - -    33 - Consumers Loans 1 558 416 (  139 937)- - - - - - - - -   12 490 (   345)Others  117 694 (  39 520)- - - - -   163 216 (   20)- -   15 568 (   227)TOTAL 27 054 722 ( 1 852 495)  254 848   493 884 -  1 314 742   7 452  8 849 896 (  5 556) 1 781 319 (  158 774) 2 993 785 (  93 934)Loans and advances tocustomersFinancial assets held for tradingDerivatives for trading and fair value option derivatesFinancial assets at fair value through profit or lossFinancial assets at fair value through profit or loss -mandatoryDerivatives - hedge accounting Financial assets at fair value through other comprehensive incomeFinancial assets at amortised cost(in thousands of Euros)31.12.2018Guarantees and endorsements providedGross amountImpairmentGross amountImpairment Gross amountImpairment Gross amountImpairment Agriculture, Forestry and Fishery  580 642 (  212 154)-    87 - - -   10 870 - - -   14 061 (  6 706)Mining  95 377 (  3 508)- - - - -    102 - - -   5 407 (   111)Food, Beverages and Tobacco  523 878 (  27 172)-   10 475 - - -   9 601 (   2)  23 460 (  2 516)  54 391 (   381)Textiles and Clothing  317 046 (  18 593)-    79 - - - - -   2 495 -   11 728 (  1 035)Leather and Shoes  62 486 (  3 003)-    23 - - - - -   1 000 -   1 731 (   101)Wood and Cork  106 487 (  8 644)-    284 - - - - -   7 497 (   12)  7 950 (   50)Paper and Printing Industry  195 362 (  19 274)- - - - -   22 150 (   14)  1 498 -   7 538 (   44)Refining of Petroleum  8 105 (   111)- - - - - - - - -   11 371 - Chemicals and Rubber  339 091 (  18 355)-   1 917 - - -   25 323 (   38)  3 980 (   8)  39 651 (   251)Non-metallic Minerals  185 874 (  40 089)- - - - -   4 014 (   3)  23 344 (   26)  15 303 (   261)Metallurgical Industries and Metallic Products  355 218 (  13 677)-    211 - - -   9 572 (   8)  6 248 (   11)  44 489 (   674)Production of Machinery, Equipment and Electrical Devices  142 113 (  10 096)-   2 086 - - -   37 880 (   19)- -   81 344 (   341)Production of Transport Material  84 671 (  2 533)- - - - -   13 225 (   10)- -   10 915 (   113)Other Transforming Industries  162 832 (  17 002)-    6 - - - - -   1 006 (   1)  25 527 (  1 795)Electricity, Gas and Water  530 551 (  39 438)-   35 853 - - -   28 893 (   24)  162 804 (   496)  93 868 (   75)Construction and Public Works 1 655 049 (  398 173)-   83 229 - - - - -   206 384 (  36 559)  939 364 (  73 309)Wholesale and Retail Trade 1 569 335 (  285 866)-   1 237 - - -   30 803 (   22)  24 857 (   131)  289 946 (  44 194)Tourism 1 037 442 (  37 643)-    712 - - -    144 - - -   95 592 (  5 915)Transport and Communication 1 051 654 (  95 377)-   110 358 - - -   107 920 (   75)  33 285 (   53)  428 379 (  9 773)Financial Activities  567 125 (  104 554)   1   309 939    480  1 479 900   1 227   613 325 (   102)  34 308 (  17 890)  324 127 (  1 245)Real Estate Activities 2 373 015 (  505 201)-   6 947 -   2 751 -   38 034 (   21)  104 549 (  18 010)  255 768 (  20 548)Services Provided to Companies 3 705 324 ( 1 415 862)-   18 433 -   71 245 -   188 969 (   39)  435 290 (  114 345)  435 197 (  11 370)Public Administration and Services  820 696 (  59 170)  257 269   1 562 - - -  6 378 929 (   788)  503 123 (   771)  21 882 (  1 241)Other activities of collective services 1 094 294 (  472 254)-   3 075 -   12 329 -   73 359 (   40)  9 058 (  3 957)  117 199 (  1 480)Mortgage Loans 9 549 912 (  62 340)- - - - - - - - -    68 - Consumers Loans 1 567 528 (  87 738)- - - - - - - - -   6 423 (   322)Others  31 260 (   95)- - - - -   68 094 (   8)- -   19 370 (  6 014)TOTAL 28 712 367 ( 3 957 922)  257 270   586 513    480  1 566 225   1 227  7 661 207 (  1 213) 1 584 186 (  194 786) 3 358 589 (  187 349)Derivatives - hedge accounting Financial assets at fair value through other comprehensive incomeFinancial assets at amortised costLoans and advances tocustomersFinancial assets held for tradingDerivatives for trading and fair value option derivatesFinancial assets at fair value through profit or lossFinancial assets at fair value through profit or loss -mandatory 
 
 
customer's benefit, such as extension of the contract period, introduction of grace periods, reduction of rate or 

partial pardon of debt; (ii) a new loan operation is contracted to settle existing debt (total or partial); or (iii) the 

new  terms  of  the  agreement are  more  favorable  than  those  applied  to  other  customers  with  the  same  risk 

profile.  

The unmarking of a loan restructured due to financial difficulties of the customer can only occur after a minimum 

period of two years from the date of the restructuring, provided that the following conditions are cumulatively 

met: (i) regular payment of principal and interest; (ii) the customer has no principal or interest past due; and 

(iii) there was no new loan restructuring during that period.  

The amounts of the loans restructured due to financial difficulties of the customer as at 31 December 2019 and 

2018, are as follows: 

The details of the restructuring measures applied to loans restructured up to 31 December 2019 and 2018 are 

the following: 

The changes occurred to the restructured loans during financial years 2019 and 2018 were as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 234 

(in thousands of Euros)31.12.201931.12.2018Corporate2 388 446 4 435 754 Mortgage loans 135 361  148 670 Consumer and other loans 205 795  248 350 Total 2 729 602  4 832 774 (in thousands of Euros)No. TransactionExposureImpairmentNo. TransactionExposureImpairmentNo. TransactionExposureImpairmentPrincipal or interest forgiveness   38   50 181   5 330    207   239 255   135 618    245   289 436   140 948 Assets received in partial settlement of loan   10    144    3    26   3 344   2 481    36   3 488   2 484 Capitalization of interest   26   49 312    454    213   153 804   76 982    239   203 116   77 436 New loan in total or partial payment of existing loan   1 637   141 909   6 240    824   420 775   292 376   2 461   562 684   298 616 Extension of repayment period   974   415 161   26 675    909   636 007   375 184   1 883  1 051 168   401 859 Introduction of grace period of principal or interest   585   61 338   1 413    219   174 544   88 264    804   235 882   89 677 Decrease in the interest rates   124   57 293   1 706    54   99 258   33 641    178   156 551   35 347 Changes of the lease payment plan   54   16 547    862    46   36 674   10 548    100   53 221   11 410 Changes in the interest paymen        6   3 142    60    6   13 954   12 548    12   17 096   12 608 Other  2 270   97 382   1 564   1 214   59 578   20 696   3 484   156 960   22 260 Total  5 724   892 409   44 307   3 718  1 837 193  1 048 338   9 442  2 729 602  1 092 645 Solution31.12.2019PerformingNon PerformingTotal(in thousands of Euros)No. TransactionExposureImpairmentNo. TransactionExposureImpairmentNo. TransactionExposureImpairmentPrincipal or interest forgiveness   32   48 180   5 137    208   316 163   225 067    240   364 343   230 204 Assets received in partial settlement of loan   12    141    4    10   2 997   2 183    22   3 138   2 187 Capitalization of interest   19   5 449    111    227   566 141   466 469    246   571 590   466 580 New loan in total or partial payment of existing loan   1 864   145 490   4 264    801   833 633   524 928   2 665   979 123   529 192 Extension of repayment period   996   372 691   7 691   1 526  1 117 753   603 326   2 522  1 490 444   611 017 Introduction of grace period of principal or interest   674   91 015   2 567    264   392 730   250 854    938   483 745   253 421 Decrease in the interest rates   116   29 441   1 089    79   306 547   94 241    195   335 988   95 330 Changes of the lease payment plan   192   72 339   2 512    120   68 615   25 386    312   140 954   27 898 Changes in the interest paymen        14   10 438    160    27   239 300   166 710    41   249 738   166 870 Other  2 885   99 339   1 884   1 418   114 372   61 041   4 303   213 711   62 925 Total  6 804   874 523   25 419   4 680  3 958 251  2 420 205   11 484  4 832 774  2 445 624 Solution31.12.2018PerformingNon PerformingTotal(in thousands of Euros)31.12.201931.12.2018Balance at the beginning of the exercise4 832 774 7 098 757 Loans and advances restructured during exercise 609 428  580 682 Loans and advances reclassified to performing( 229 312)( 908 706)Loans and advances written off(1 055 863)( 372 682)Others(1 427 425)(1 565 277)Total 2 729 602  4 832 774  
 
 
 
 
Market risk 

Market Risk represents the potential loss resulting from an adverse change in the value of a financial instrument 

due  to  fluctuations  in  interest  rates,  foreign  exchange  rates,  equity  prices,  commodity  prices,  volatility  and 

credit spread. 

Market risk management is integrated with the balance sheet management through the CALCO (Capital Asset 

and Liability Committee) structure, being this risk monitored by the Risk Committee.  

The main measurement of market risk is the assessment of unrealised losses under adverse market conditions, 

for which the Value at Risk (VaR) methodology is used. NOVO BANCO Group’s VaR model uses the Monte 

Carlo simulation, based on a confidence level of 99% and an investment period of 10 days. Volatilities and 

correlations are historical, based on an observation period of one year. As a complement to VaR, stress testing 

scenarios have been developed, which allow for the evaluation of the impact of losses potentially higher than 

those considered by the VaR measurement. 

NOVO BANCO Group has a VaR of Euro 44 155 thousand (31 December 2018: Euro 11 246 thousand) in 

respect of its trading positions. The increase is mainly explained by the increase in the position in derivatives 

to hedge interest rate risk in the banking portfolio. 

In  accordance  with  the  recommendations  of  European  Banking  Authority  presented  in  the  document 

EBA/GL/2018/02, NOVO BANCO Group calculates the exposure to its balance sheet interest rate risk based 

on the prescribed shocks, classifying all notional amounts of assets, liabilities and off-balance sheet captions 

which are sensitive to interest rate and are not part of the trading portfolio, by re-pricing intervals.  

NOVO BANCO | 2019 ANNUAL REPORT | 235 

(in thousands of Euros)31.12.201931.12.2018DecemberAnnual averageMaximumMinimumDecemberAnnual averageMaximumMinimumExchange risk  3 876   2 223   2 412   1 204    599   2 257   3 096   4 168 Interest rate risk  42 292   29 127   50 203   11 231   9 870   10 525   18 566   6 163 Shares and commodities   295    333    207    784    199    324    414    305 Volatility   314    470    78    180    141    169    185    173 Credit spread  1 771   3 547   3 401   3 821   1 614   1 471    52    67 Diversification effect (  4 393)(  5 512)(  4 383)(  3 742)(  1 176)(  3 139)(  2 126)(  3 124)Total  44 155   30 188   51 918   13 478   11 246   11 607   20 186   7 753 (in thousands of Euros)Eligible amountsNot sensitiveUp to 3 months3 to 6 months6 months to 1 year1 to 5 yearsMore than 5 yearsLoans to and deposits with banks2 208 463  230 656 1 637 131  28 348  5 968  306 360 - Loans and advances to customers25 332 075 - 14 844 924 4 883 296 2 689 944 1 759 049 1 154 862 Securities12 334 723 2 774 971 1 110 175  832 147  197 390 3 697 178 3 722 862 Total17 592 230 5 743 791 2 893 302 5 762 587 4 877 724 Deposits from banks9 846 463 - 4 160 092 3 517 272  85 141 2 083 958 - Due to customers28 076 547 - 13 976 901 3 022 732 4 990 307 5 987 582  99 025 Debt securities issued1 068 385 -  150 554 - -  2 233  915 597 - - - - - - - Total18 287 547 6 540 004 5 075 448 8 073 773 1 014 622 Balance sheet GAP (Assets - Liabilities)(2 121 761)( 695 317)( 796 213)(2 182 146)(2 311 187)3 863 103 Off-Balance sheet  871 2 097 110 2 561 159 ( 18 473)(1 780 690)(2 858 234)Structural GAP(2 120 890)1 401 792 1 764 945 (2 200 619)(4 091 877)1 004 869 Accumulated GAP 1 401 792 3 166 738  966 118 (3 125 758)(2 120 890)31.12.2019 
 
 
In 2019, the values of Loans and advances to customers started to be considered net of impairment, for NPL 

(Non Performing Loans) contracts. 

The Bank performs sensitivity analyses of the interest rate risk of the banking portfolio, based on the current 

difference of the discounted interest rate mismatch at current rates and the discounted value of the same cash 

flows simulating scenarios of displacement of the parallel yield curves (displacements of +/- 200 bp) and non-

parallel (short rate shock up / down, steepener / flattener shocks), according to the outliers tests defined by the 

EBA (assuming linear regulatory floors between -1% and 0%, in comparison with the single regulatory floor of 

0% in 2018). 

Following the communication sent by the ECB, to the Banks considered to be systemic in the country in which 

they  operate,  on  the measures  adopted or  to be  adopted  to  face  the discontinuation  of the  IBOR's  market 

benchmarks and the future use of risk-free interest rates, the Bank carried out an identification of all its balance 

sheet and derivative operations indexed to market rates, as well as its valuation and risk analysis processes, 

based on the following scenario: 

-  On  2  October 2019,  the  ECB  would  launch  the  new  risk-free  interest  rate, €STR,  which  would  be 

lower than the EONIA by 8.5 bp and being disclosed in T + 1; 

-  From 3 October 2019 until 3 January 2022, EONIA would be calculated as €STR added by 8.5 bp 

and released by EMMI also in T + 1. As of January 3, 2022, EONIA would be discontinued; 

-  Euribor could be discontinued as of the beginning of 2024; 

-  Libors would cease from the beginning of 2022. 

Despite the uncertainties that still existed regarding the indexes that can replace EURIBOR and the various 

Libor, it was concluded that the potential impacts on the operating account would not be significant. 

NOVO BANCO | 2019 ANNUAL REPORT | 236 

(in thousands of Euros)Eligible amountsNot sensitiveUp to 3 months3 to 6 months6 months to 1 year1 to 5 yearsMore than 5 yearsLoans to and deposits with banks1 470 977  215 462  858 477  15 360  6 153  4 468  371 057 Loans and advances to customers28 730 239  33 835 15 297 966 5 125 759 2 501 480 4 766 197 1 005 002 Securities11 822 116 2 937 419  825 026  913 541  482 866 4 000 518 2 662 746 Total16 981 469 6 054 660 2 990 499 8 771 183 4 038 805 Deposits from banks8 352 162 - 1 457 375  72 409  95 311 6 727 000   67 Due to customers28 865 412 - 12 099 667 3 163 941 5 521 559 7 893 992  186 253 Debt securities issued1 071 462 -  147 152 - -  2 215  922 095 Total13 704 194 3 236 350 5 616 870 14 623 207 1 108 415 Balance sheet GAP (Assets - Liabilities) 547 580 3 277 275 2 818 310 (2 626 371)(5 852 024)2 930 390 Off-Balance sheet- 1 629 988  741 001 ( 36 513)(1 112 953)(1 221 523)Structural GAP 547 580 4 907 263 3 559 311 (2 662 884)(6 964 977)1 708 867 Accumulated GAP 4 907 263 8 466 574 5 803 690 (1 161 287) 547 580 31.12.2018(in thousands of Euros)31.12.2019Parallel increase of 200 pbParallel decrease of 200 pbShort Rate Shock UpShort Rate Shock DownSteepener shockFlattener shockAs at 31 December(  44 487)  29 403   76 935 (  42 071)(  176 020)  102 796 Exercise average(  85 848)  54 406   95 216 (  103 194)(  238 745)  123 974 Exercise maximum   10 744   87 692   147 247 (  16 798)(  176 020)  155 873 Exercise minimum(  163 540)  29 403   69 224 (  317 456)(  301 807)  102 796 (in thousands of Euros)31.12.2018Parallel increase of 200 pbParallel decrease of 200 pbShort Rate Shock UpShort Rate Shock DownSteepener shockFlattener shockAs at 31 December(  160 845)  93 431   77 608 (  165 232)(  252 901)  111 954 Exercise average(  169 481)  112 112   83 922 (  178 864)(  270 616)  120 207 Exercise maximum (  88 295)  151 369   101 446 (  160 253)(  252 901)  125 787 Exercise minimum(  216 900)  60 213   75 131 (  215 993)(  286 995)  111 954  
 
 
 
The  following  table  presents  the  average  interest  rates  for  the  Group’s  major  financial  asset  and  liability 

categories, as at 31 December 2019 and 2018, as well as the respective average balances and interest for the 

exercise:  

Regarding foreign exchange risk, the breakdown of assets and liabilities, by currency, as at 31 December 2019 

and 2018, is analysed as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 237 

(in thousands of Euros)Average balance of the periodInterest of the exerciseAverage interest rateAverage balance of the periodInterest of the exerciseAverage interest rateMonetary assets 1 441 545   19 357 1,32% 2 609 680   22 087 0,85%Loans and advances to customers 28 557 937   592 057 2,04% 30 722 342   629 475 2,05%Securities and other 10 344 022   124 997 1,19% 8 952 481   86 545 0,97%Financial assets and differentials 40 343 504   736 411 1,80% 42 284 503   738 107 1,75%Monetary Liabilities 8 931 365   16 817 0,19% 8 470 062   21 621 0,26%Due to customers 27 949 264   97 286 0,34% 28 835 937   194 327 0,67%Differential liabilities 2 383 273   8 573 0,00% 3 880 757   4 014 0,00%Financial liabilities and differentials 40 343 504   195 798 0,48% 42 284 503   283 765 0,67%Net interest income  540 613 1,32%  454 342 1,06%31.12.201931.12.2018(in thousands of Euros)SpotForwardOther elementsNet exposureSpotForwardOther elementsNet exposureUSDUNITED STATES DOLLAR(  965 967) 1 007 651 (  16 381)  25 303 ( 1 683 634) 1 677 510 (  5 933)(  12 057)GBPGREAT BRITISH POUND  3 298   3 076   6 878   13 252   26 131 (  21 867)-   4 264 BRLBRAZILIAN REAL  103 672 (  52 218)-   51 454    822   3 528 (  4 287)   63 MOPMACAO PATACA  4 414 - -   4 414   4 360 - -   4 360 JPYJAPANESE YEN(   152)   311 -    159 (  3 308)  3 359   5 947   5 998 CHFSWISS FRANC(  8 133)  12 981 (   208)  4 640 (  8 801)  11 381 -   2 580 SEKSWEDISH KRONE  47 140 (  47 019)-    121 (  11 826)  11 624 (  1 080)(  1 282)NOKNORWEGIAN KRONE  48 672 (  47 344)   976   2 304 (  12 193)  12 635   2 260   2 702 CADCANADIAN DOLLAR(  20 391)  44 657 -   24 266 (  41 516)  42 967    984   2 435 ZARSOUTH AFRICAN RAND   550 (   491)-    59 (  1 066)  1 167 -    101 AUDAUSTRALIAN DOLLAR  3 349   10 753 -   14 102 (  8 463)  8 724 -    261 VEBVENEZUELAN BOLIVAR   1 - -    1    5 - -    5 PLNPOLISH ZLOTY                                               36 794 (  5 988)-   30 806 (  8 216)  8 741 -    525 MADMOROCCAN DIRHAN(  2 748)  2 708 - (   40)(  3 196)  2 656 - (   540)MXNMEXICAN PESO(   318)   608 -    290    393 (   261)-    132 AOAANGOLAN KWANZA  13 053 - -   13 053   19 828 - -   19 828 CVECAPE VERDEAN ESCUDO(   65)- - (   65)(   99)- - (   99)HKDHONG-KONG DOLLAR(   2)- - (   2)(  3 082)  3 390 -    308 CZKCZECH KORUNA  9 218    960 -   10 178 (   321)   645 -    324 DZDALGERIAN DINAR             7 338 - -   7 338 - - - - CNYYUAN  REN-MIN-BI                                    9 211    946 -   10 157 (  3 531)  3 767 -    236 OTHER   266   3 023 -   3 289   2 988   2 964   3 977   9 929 (  710 800)  934 614 (  8 735)  215 079 ( 1 734 725) 1 772 930   1 868   40 073 Note: assets / (liabilities)31.12.201831.12.2019 
 
 
 
 
Exposure to sovereign debt of “peripheral” Eurozone countries 

As at 31 December 2019 and 2018, the Group’s exposure to sovereign debt of “peripheral” Eurozone countries, 

is presented as follows:  

Except  for  Loans and  advances  to customers,  all the  exposures  presented  above, except  those  relating to 

loans and advances to customers, are recorded in the Group’s balance sheet at fair value, based on market 

quotations or, in the case derivatives, based on valuation techniques using observable market parameters / 

prices.  

The details of the exposure regarding the securities is as follows:  

NOVO BANCO | 2019 ANNUAL REPORT | 238 

(in thousands of Euros)31.12.2019Portugal  627 469   249 778 (   41) 3 362 756   458 556  4 698 518 Spain  35 924   5 070 -  2 181 282 -  2 222 276 Ireland- - -   227 581 -   227 581 Italy - - -   118 828 -   118 828  663 393  254 848 (  41)5 890 447  458 556 7 267 203 (1) Net values: receivable / (payable)TotalDerivative instruments (1)Loans andadvances tocustomersSecurities at fair value through other comprehensive incomeSecurities at amortised cost Securities held for trading (in thousands of Euros)31.12.2018Portugal  766 306   257 269 (   109) 3 674 410   502 352  5 200 228 Spain  54 243 - -  1 980 394 -  2 034 637 Ireland- - -   60 398 -   60 398 Italy - - -   83 037 -   83 037  820 549  257 269 (  109)5 798 239  502 352 7 378 300 (1) Net values: receivable / (payable)Loans andadvances tocustomersDerivative instruments (1)Securities at fair value through other comprehensive incomeSecurities at amortised cost TotalSecurities held for trading (in thousands of Euros)Nominal AmountMarket quotationAccrued interestCarrying book valueImpairmentFair value reservesSecurities at fair value through other comprehensive incomePortugal 2 831 709  3 325 924   36 832  3 362 756 -   161 516 Maturity up to 1 year   369    377    10    387 -    1 Maturity exceeding 1 year 2 831 340  3 325 547   36 822  3 362 369 -   161 515 Spain 2 007 130  2 154 408   26 874  2 181 282 -   74 753 Maturity up to 1 year- - - - - - Maturity exceeding 1 year 2 007 130  2 154 408   26 874  2 181 282 -   74 753 Ireland  200 000   225 855   1 726   227 581 -   22 419 Maturity exceeding 1 year  200 000   225 855   1 726   227 581 -   22 419 Italy  115 606   118 261    567   118 828 -   2 816 Maturity exceeding 1 year  115 606   118 261    567   118 828 -   2 816 5 154 445 5 824 448  65 999 5 890 447  -  261 504 Securities at amortised costPortugal 202 280  245 105  4 673  249 778  -  - Spain 5 000  5 065   5  5 070  -  -  207 280  250 170  4 678  254 848  -  - Securities held for tradingPortugal  457 230   526 916   2 030   458 556    704 - Maturity exceeding 1 year  457 230   526 916   2 030   458 556    704 -  457 230  526 916  2 030  458 556   704  - 31.12.2019 
 
 
 
Liquidity risk 

Liquidity risk derives from the potential inability, current or future, of an institution satisfying its commitments 

as they mature, without incurring excessive losses.  

Liquidity risk can be divided into two types:  

-  Market liquidity risk – the impossibility of selling an asset due to lack of liquidity in the market, leading 

to the widening of the bid / offer spread or the application of a haircut to its market value;  

-  Funding liquidity risk – the impossibility to obtain market funding to finance assets and / or refinance 

debt  coming  to  maturity  in  the  desired  tenors  and  currency.  This  can  lead  to  a  sharp  increase  in 

funding costs or to the requirement of collaterals to obtain funding. Difficulties in (re)financing may 

lead to the sale of asset, even if incurring in significant losses. The risk of (re)financing should be 

reduced through an adequate diversification of funding sources and maturities.  

Banks are subject to liquidity risk as an inherent consequence of the business of transforming maturities (long-

term  lenders  and  short-term  deposit  takers),  with  the  prudent  management  of  liquidity  risk  being  therefore 

crucial. 

As at 31 December 2019, the value of the asset portfolio eligible as collateral for rediscounting operations with 

the ECB, after haircuts, amounted to Euro 15.3 billion (31 December 2018: Euro 14.6 billion). This amount 

includes all the exposure to Portuguese sovereign debt, in the total amount of approximately Euro 3.4 billion. 

During the financial year 2019, gross financing with the ECB decreased Euro 287 million to a total of Euro 6.1 

billion.  

The liquidity of NOVO BANCO Group is managed in a centralised manner, at the Headoffice, for the prudential 

consolidation perimeter, and the analysis and decision making made based on the mismatch reports, which 

allow, not only to identify negative mismatches but also to make a dynamic hedging of those mismatches. As 

at  31  December  2019  and  2018,  the  calculation  of  the  liquid  contractual  deficit  and  the  counterbalancing 

capacity was performed following the ITS (Implementing Technical Standards) rules: 

NOVO BANCO | 2019 ANNUAL REPORT | 239 

(in thousands of Euros)Nominal AmountMarket quotationAccrued interestCarrying book valueImpairmentFair value reservesSecurities at fair value through other comprehensive incomePortugal 3 231 229  3 629 157   45 253  3 674 410 -   27 425 Maturity up to 1 year  610 644   614 224   2 793   617 017 -    377 Maturity exceeding 1 year 2 620 585  3 014 933   42 460  3 057 393 -   27 048 Spain 1 832 372  1 950 455   29 939  1 980 394 -   16 930 Maturity up to 1 year  30 027   30 895    583   31 478 -    282 Maturity exceeding 1 year 1 802 345  1 919 560   29 356  1 948 916 -   16 648 Ireland  60 000   59 845    553   60 398 - (   7)Maturity exceeding 1 year  60 000   59 845    553   60 398 - (   7)Italy  80 000   82 644    393   83 037 -   2 011 Maturity exceeding 1 year  80 000   82 644    393   83 037 -   2 011 5 203 601 5 722 101  76 138 5 798 239  -  46 359 Securities held for trading 233 000  254 161  3 108  257 269  -  - Portugal 233 000  254 161  3 108  257 269  -  -  233 000  254 161  3 108  257 269  -  - Securities at amortised costPortugal  501 022   570 587   2 085   502 352    771 - Maturity exceeding 1 year  501 022   570 587   2 085   502 352    771 -  501 022  570 587  2 085  502 352   771  - 31.12.2018 
 
 
The one-year cumulative liquidity gap moved from Euro 316 million on 31 December 2018 to Euro 5 656 million 

on 31 December 2019. This decrease results from the fact that the financing with the ECB of EUR 6 410 million 

came within less than 1 year. The one-year counterbalancing capacity as at 31 December 2019 was Euro 10 

224 million, Euro 2 432 million higher than the figure recorded at 31 December 2018 (Euro 7 792 million).  

NOVO BANCO | 2019 ANNUAL REPORT | 240 

(in thousands of Euros)TotalUp to 7 days7 days to 1 month 1 to 3 months 3 to 6 months6 months to 1yearMore than 1 yearOUTPUTLiabilities from emited transferable securities (if they're not treated as retail deposits) 317 370 2 247 4 593- - -  310 530Liabilities from guaranteed lending operations and operations associated to financial markets 8 572 412 182 4281 064 0961 334 7203 210 000- 2 781 168Behavioral output from deposits30 163 144 389 848 145 906 271 957 473 958 572 82028 308 655Exchange swaps and derivatives  584 667 9 073 52 238 401 015 46 635 43 769 31 937Other output 409 894- - -  11 515-  398 379Total Output40 047 487 583 5961 266 8332 007 6923 742 108 616 58931 830 669INPUTSecured lending operations and operations associated to financial markets- - - - - - - Behavioral inputs from loans and advances26 664 085 65 307 24 399 39 856 58 074 123 64626 352 803Exchange swaps and derivatives  870 310 8 500 48 381 404 527 79 972 62 781 266 149Own portfolio securities maturing and other entries11 843 305 70 687 73 279 43 6011 254 462 203 77110 197 505Total Input 39 377 700 144 494 146 059 487 9841 392 508 390 19836 816 457Net contractual deficit( 669 786)( 439 103)(1 120 773)(1 519 709)(2 349 600)( 226 391)4 985 790Accumulated net contractual deficit - ( 439 103)(1 559 876)(3 079 585)(5 429 185)(5 655 576)( 669 786)CAPACITY TO READJUSTMENTStock InicialUp to 7 days7 days to 1 month1 to 3 months3 to 6 months6 months to 1 yearMore than 1 yearCash 179 219Deployable reserves from the central bank1 141 351(1 141 351)Negotiable and non-negotiable assets eligible for the central bank 7 749 500 182 0631 117 471 78 479( 22 239)( 201 402)(8 781 071)Authorized facilities and not utilized received - ( 39 646)( 79 970)( 227 545)1 655 230( 167 165)(1 140 903)Net variation of capacity to adjustment - ( 998 934)1 037 501( 149 066)1 632 991( 368 567)(9 921 974)Accumulated capacity to readjustment 9 070 0708 071 1369 108 6378 959 57110 592 56210 223 995 302 02131.12.2019(in thousands of Euros)TotalUp to 7 days7 days to 1 month 1 to 3 months 3 to 6 months6 months to 1yearMore than 1 yearOUTPUTLiabilities from emited transferable securities (if they're not treated as retail deposits) 306 941 2 247 4 593- - -  300 101Liabilities from guaranteed lending operations and operations associated to financial markets 6 740 104  961 237 143- -  40 0006 462 000Behavioral output from deposits31 085 656 330 138 241 827 300 477 402 236 714 96429 096 014Exchange swaps and derivatives 1 209 865 55 912 156 064 401 248 65 847 89 050 441 744Other output 398 229- - - - -  398 229Total Output39 740 795 389 258 639 627 701 725 468 083 844 01436 698 088INPUTSecured lending operations and operations associated to financial markets 11 760 2 010 9 750- - - - Behavioral inputs from loans and advances25 999 835 159 719 64 096 144 379 220 770 430 98924 979 882Exchange swaps and derivatives 1 190 062 57 034 151 022 389 962 67 239 77 087 447 718Own portfolio securities maturing and other entries9 967 029-  55 492 28 692 990 752 509 9148 382 179Total Input 37 168 686 218 763 280 360 563 0331 278 7611 017 99033 809 779Net contractual deficit(2 572 110)( 170 495)( 359 267)( 138 693) 810 678 173 976(2 888 309)Accumulated net contractual deficit - ( 170 495)( 529 762)( 668 455) 142 223 316 199(2 572 110)CAPACITY TO READJUSTMENTStock InicialUp to 7 days7 days to 1 month1 to 3 months3 to 6 months6 months to 1 yearMore than 1 yearCash 155 859Deployable reserves from the central bank 279 178( 279 178)Negotiable and non-negotiable assets eligible for the central bank 8 942 827( 36 510) 36 521( 263 447)( 430 452)( 612 820)(7 541 496)Authorized facilities and not utilized received - - - - - - - Net variation of capacity to adjustment - ( 315 688) 36 521( 263 447)( 430 452)( 612 820)(7 541 496)Accumulated capacity to readjustment 9 377 8649 062 1769 098 6978 835 2508 404 7987 791 978 250 48231.12.2018 
 
 
To  anticipate  possible  constraints,  internal  stress  scenarios  in  terms  of  liquidity  are  carried  out,  which  are 

representative of the types of crises that can occur, based on idiosyncratic scenarios (characterised by a loss 

of confidence in the Bank) and market scenarios. 

In  addition,  given  the  importance  of  liquidity  risk  management,  regulatory  legislation  includes  a  liquidity 

coverage ratio (Liquidity Coverage Ratio - LCR) and a stable financing ratio (Net Stable Funding Ratio - NSFR). 

The LCR aims to promote the resilience of banks to short-term liquidity risk by ensuring they hold enough high-

quality liquid assets to survive a severe stress scenario over a 30-day period, whilst the NSFR aims to ensure 

banks maintain a stable funding for their assets and off-balance sheet operations, for one year.  

In accordance with current regulatory legislation, the Bank is required to comply with a minimum limit of 100% 

in the LCR. The Bank continues to follow regulatory changes in order to comply with all obligations, namely 

the implementation of the NSFR and respective limit. 

The information on encumbered and unencumbered assets, as defined by Instruction no. 28/2014 of Bank of 

Portugal  (note  that  this  information  is  prepared  from  a  prudential  perspective,  where  the  consolidation 

perimeter differs from that used in the financial statements presented) is shown in the table below:  

The encumbered assets are represented mainly by loans and  securities used in funding operations with the 

ECB,  in  repo  operations,  in  coverage  bond  issues  and  in  securitisations.  There  are  also  assets  given  as 

collateral to cover the Bank's counterparty risk in derivative transactions. 

NOVO BANCO | 2019 ANNUAL REPORT | 241 

(in thousands of Euros)Carrying book valueof encumberedassetsFair value ofencumbered assetsCarrying book valueof unencumberedassetsFair value ofunencumberedassetsAssets of the institution13 323 907n/a32 236 016n/aEquity instruments - -2 434 1312 434 131Debt securities2 375 3842 375 3848 329 1598 329 159Other assets10 948 523n/a21 472 726n/aAssets31.12.2019(in thousands of Euros)Carrying book valueof encumberedassetsFair value ofencumbered assetsCarrying book valueof unencumberedassetsFair value ofunencumberedassetsAssets of the institution11 368 163n/a32 793 333n/aEquity instruments - -2 711 2372 711 237Debt securities 872 238 872 2388 356 5228 356 522Other assets10 495 925n/a21 725 574n/aAssets31.12.2018(in thousands of Euros)Fair value of encumbered collateral received or of own debt securities issuedFair value of collateral received or of own debt securities issued and encumberableFair value of encumbered collateral received or of own debt securities issuedFair value of collateral received or of own debt securities issued and encumberableCollateral received  - - - 10 870Equity instruments - - - -Debt securities - - - 10 870Other collateral received - - - -Own debt securities issued other than own covered bonds or ABS - - - -31.12.2018Collateral received31.12.2019(in thousands of Euros)Encumbered assets, encumbered collateral received and associated liabilitiesAssociated liabilities, contingent liabilities and securities loanedAssets, collateral received and own debt securities issued other than encumbered own covered bonds or ABS Associated liabilities, contingent liabilities and securities loanedAssets, collateral received and own debt securities issued other than encumbered own covered bonds or ABSCarrying book value of the selected financial liabilities8 715 66913 323 9067 334 36911 368 16431.12.201831.12.2019 
 
 
 
 
Operational risk 

Operational Risk reflects, typically, the probability of the occurrence of events with negative impacts, on net 

income or equity, resulting from inadequacies or weaknesses in procedures and in information systems, staff 

behavior or external events, including legal risks. Operational risk is, therefore, understood to be the sum of 

the following risks: operational, information systems, compliance and reputational.  

To  manage  operational  risk,  a  system  was  developed  that  standardizes,  systematizes  and  regulates  the 

frequency of actions undertaken with the objective of identifying, monitoring, controlling and mitigating this risk. 

This  system  is  supported  by  an  organizational  structure,  integrated  within  the  Global  Risk  Department, 

exclusively dedicated to this task, as well as by Operational Risk Management Representatives designated by 

each  of  the  relevant  departments,  branches  and  subsidiaries,  whose  responsibility  it  is  to  comply  with  the 

procedures in place and the daily management of this risk in their areas of competence. 

Capital Management and Solvency Ratio 

The  main  objective  of  the  Group’s  capital  management  is  to  ensure  compliance  with  the  Group’s  strategic 

objectives in terms of capital adequacy, respecting and enforcing the requirements for calculating risk-weighted 

assets  and  own  funds  and  ensuring  compliance  with  the  levels  of  solvency  and  leverage  defined  by  the 

supervisory entities, in particular by the European Central Bank (ECB) – the entity directly responsible for the 

supervision of the NOVO BANCO Group - and by the Bank of Portugal, and internally stipulated risk appetite 

for capital metrics. 

The definition of the strategy for capital adequacy management rests with the Executive Board of Directors 

and is integrated in the global definition of the NOVO BANCO Group objectives. 

The capital ratios of NOVO BANCO Group are calculated based on the rules defined in Directive 2013/36/EU 

and Regulation (EU) no. 575/2013 (CRR) that define the criteria for the access to the credit institution and 

investment company activity and determine the prudential requirements to be observed by those same entities, 

in particular to the calculation of the ratios mentioned above.  

The NOVO BANCO Group is authorised to apply the Internal Ratings-Based Approach (IRB) for the calculation 

of  risk  weighted  assets  by  credit  risk.  In  particular,  the  IRB  method  is  applied  to  the  exposure  classes  of 

institutions, corporate and retail of NOVO BANCO Group. The equity’ risk classes, the positions taken in the 

form of securitization, the positions taken in the form of participation units in investment funds, and the elements 

that are not credit obligations are always handled by the IRB method regardless of the NOVO BANCO Group 

entities in which the respective exposures are recorded. The standard method is used in the determination of 

risk weighted assets by market and operational risks. 

The  regulatory  capital components  considered  in  the  determination of  solvency  ratios  are  divided  into  own 

funds  of  level  1  (common  equity  Tier  I  or  CET  I),  additional  own  funds  of  level  1  (additional  Tier  I)  which 

combined with the CET I constitute the own funds of level I (Tier I), and own funds of level 2 (or Tier II) which 

added to the Tier I represent the total own funds. 

The total own funds of NOVO BANCO Group are composed by elements of CET I and Tier II.  

NOVO BANCO | 2019 ANNUAL REPORT | 242 

 
 
 
 
The summary of own funds, risk weighted assets and capital ratios capital of NOVO BANCO Group as at 31 

December 2019 and 2018 are presented in the following table:  

As at 31 December 2019 the NOVO BANCO Group complied with the minimum capital requirements for every 

capital typology.  

NOVO BANCO | 2019 ANNUAL REPORT | 243 

(in million Euros)31.12.201931.12.2018Realised ordinary share capital, issue premiums and own shares 5 900  5 900 Reserves and Retained earnings(  869)(   569)Net income for the year attributable to shareholders of the Bank( 1 058)(  1 428)Non-controlling interests (minorities)  18   16 A - Equity (prudential perspective) 3 992  3 919 Non-controlling interests (minorities)(  11)(   10)Adjustments of additional valuation (  13)(   12)Transitional period to IFRS9  225   251 Goodwill and other intangibles (  34)(   14)Insufficiency of provisions given the expected losses (  85)(   34)Deferred tax assets and shareholdings in financial companies (  9)(   226)Outros(  68)(   68)B - Regulatory adjustments to equity   4(   111)C - Own principal funds level 1 - CET I (A+B) 3 996  3 808 Other eligible instruments for additional Tier 1  1   1 D - Additional own funds Level 1 - Additional Tier 1   1   1 E - Level 1 own funds - Tier I (C+D) 3 998  3 809 Subordinated liabilities elegeible for Tier II  398   398 Other elements elegible for Tier II  124   131 Regulatory adjustments for Tier II(  45)(   10)F - Level 2 own funds - Tier II  478   519 G - Eligible own funds (E+F) 4 475  4 328 Credit risk 26 243  27 473 Market risk 1 857   895 Operational risk 1 479  1 506 H - Risk Weighted Assets 29 579  29 874 Solvability ratioCET I ratio(C/H)13.5%12.8%Tier I ratio(E/H)13.5%12.8%Solvability ratio (G/H)15.1%14.5%Leverage ratio(1)8.4%8.2%(1) The leverage ratio results from spliting Tier 1 for the exposure measure in accordance to the terms of the CRR 
 
 
 
 
NOTE 42 – RELEVANT TRANSACTIONS OCCURRED IN THE FINANCIAL YEARS OF 2019 
AND 2018 

2019 Exercise 

 Sale of Non-Performing Loans portfolio (Project Nata II) 

In the last quarter of 2019, NOVO BANCO and Fundo Arrábida signed a Purchase and Sale Agreement with 

Burlington  Loan  Management  DAC,  a  company  affiliated  and  advised  by  Davidson  Kempner  European 

Partners, Llp, for the sale of a portfolio of overdue loans and exposures related (NATA II Project). 

The impact of this operation on the balance sheet resulted in a reduction of net assets of 145.9 million  euro 

(gross assets: 1 202.1 million Euro, of which 1,180.7 million Euro of credit to customers; impairment: 1 056.2 

million Euro, of which 1 038.8 million Euro in customer loans). In terms of the Group's income statement, the 

following impacts were noted: 

Sale of a portfolio of real estate assets (called Project Sertorius) 

In August 2019, the Group signed a promissory purchase and sale agreement with entities indirectly held by 

funds managed by Cerberus Capital Management, LP, a New York-based company, for the sale of a portfolio 

of  real  estate  assets  called  Project  Sertorius,  with  the  following  impacts  on  the  income  statement  for  the 

financial year of 2019: 

Sale of a portfolio of non-performing loans and real estate assets (referred to as Project Albatros): 

In August 2019, the Group, through its Spanish Branch and Novo Banco Servicios Corporativos, S.L entered 

into a purchase and sale agreement with Waterfall Asset Management LLC, an asset management company 

based in New York, for the sale of a portfolio of real estate assets and non-performing loans, designated Project 

Albatros. In terms of the Group's income statement, the following impacts were noted: 

NOVO BANCO | 2019 ANNUAL REPORT | 244 

(in thousands of Euros)Impact on Income Statement31.12.2019Net interest income 69Results from the sale of financial assets and liabilities not designated at fair value through profit or loss1 703Impairment net of reversals of financial assets not designated at fair value through profit or loss -80 773Impact on Net Income-79 001(in thousands of Euros)Impact on Income Statement 31.12.2019Other operational income-34 980Impairment on othe assets net of reversals-191 494Non-controlling interests2 725Impact on Net Income -229 199(in thousands of Euros)Impact on Income Statement31.12.2019Results from the sale of financial assets and liabilities not designated at fair value through profit or loss-7 493Impairment net of reversals of financial assets not designated at fair value through profit or loss-53 300Impairment on other assets net of reversals26 902Impact on Net Income-33 891 
 
 
 
 
 
 
Sale of GNB Vida 

Following the contract for the purchase and sale of the entire share capital of GNB Vida, entered into with 

Bankers Insurance Holdings, SA, a company of the Global Bankers Insurance Group, LLC, on September 12, 

2018, the Group proceeded to derecognise this investment in September 2019, after obtaining the necessary 

regulatory authorizations. In terms of the Group's income statement, the following impact was noted: 

2018 Exercise 

Sale of Non-Performing Loans portfolio (called Project NATA I)  

During 2018, NOVO BANCO and BEST, entered into a sale and purchase contract of a non-performing loans 

portfolio  and  related  assets,  named  Project  NATA  I,  with  a  consortium  of  funds  managed  by  KKR  Credit 

Advisors (US) L.L.C and LX Investment Partners II S.À.R.L.  

This operation impacted the balance sheet with a decrease on the loans and advances to customers in the 

amount of Euro 543.9 million (Euro 1 529.9 million of gross amount and Euro 986.1 million of impairment), a 

decreased in the securities portfolio in the amount of Euro 1.8 million (Euro 76.5 million of gross amount and 

Euro 74.7 million of impairment), and an increase on Other Assets in the amount of Euro 435.5 million. The 

operation had the following impacts on the Group’s income statement: 

Sale of Real Estate portfolio (called Project Viriato)  

The  Group  entered  into  a  promissory  sale  and  purchase  agreement  with  several  entities  indirectly  held  by 

investment  funds  managed  by  Anchorage  Capital  Group  L.L.C,  to  sell  a  real  estate  portfolio  composed  by 

approximately  9  thousand  real  estate  properties,  named  Project  Viriato,  with  the  following  impacts  in  the 

income statement: 

NOVO BANCO | 2019 ANNUAL REPORT | 245 

(in thousands of Euros)Impact on Income Statement31.12.2019Impairment on other assets net of reversals-4 082Impact on Net Income-4 082(in thousands of Euros)Impact on Income Statement31.12.2018Net interest income 5 652Results from the sale of financial assets and liabilities not designated at fair value through profit or loss-208 305Impairment net of reversals of financial assets not designated at fair value through profit or loss 92 520Impact on Net Income-110 133(in thousands of Euros)Impact on Income Statement 31.12.2018Other operational income10 810Impairment on othe assets net of reversals-169 833Non-controlling interests-486Impact on Net Income -158 537 
 
 
 
 
 
 
 
NOTE 43 – NON-CURRENT ASSETS HELD FOR SALE - DISCONTINUED OPERATIONS 

The financial statements as at 31 December 2019 and 2018 of the discontinued units, mentioned in Note 29 

and when applicable, are as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 246 

(in thousands of Euros)NOVO AF31.12.201931.12.201931.12.2018AssetsCash, cash balances at central banks and other demand deposits  782  114  22Financial assets at fair value through other comprehensive income  1--Financial assets at amortised cost 7 106--Loans and advances to credit institutions 7 106--Tangible assets  81  309  325Tangible fixed assets  81  309  325Intangible assets  122-  10Tax assets  618--Current Tax Assets  207--Deferred Tax Assets  411--Other assets 1 920  453  474Total Assets 10 630  876  831LiabilitiesTax liabilities  187--Current Tax liabilities  187--Other liabilities  865 1 726 3 568Total Liabilities 1 052 1 726 3 568EquityCapital 10 000  60  60Other Capital- 4 190 1 200Retained earnings(  90)( 4 424)( 3 605)Profit or loss attributable to parent company shareholders (  332)(  676)(  392)Total Equity 9 578(  850)( 2 737)Total Liabilities and Equity 10 630  876  831BALANCE SHEET AS AT 31 DECEMBER OF 2019 AND 2018Greendraive(in thousands of Euros)NOVO AF31.12.201931.12.201931.12.2018Interest Income  9--Interest Expenses-(  65)-Net Interest Income  9(  65)-Fee and comission income 6 016--Fee and comission expenses ( 3 849)--Gains or losses on derecognition of financial assets and liabilities not measured at fair value through profit or loss(  180)--Other operating income  190 3 524 3 403Other operating expenses (  211)(  289)(  238)Operating Income 1 975 3 170 3 165Administrative expenses( 2 617)( 3 741)( 3 388)Staff expenses( 1 510)( 1 732)( 1 659)Other administrative expenses( 1 107)( 2 009)( 1 729)Depreciation(  68)(  96)(  88)Impairment or reversal of impairment on financial assets not measured at fair value through profit or loss   1--Profit or loss before tax from continuing operations(  709)(  667)(  311)Tax expense or income related to profit or loss from continuing operationsCurrent tax  377(  9)(  81)Profit or loss for the period(  332)(  676)(  392)INCOME STATEMENTFOR THE YEAR ENDED IN 31 DECEMBER OF 2019 AND 2018Greendraive 
 
 
 
 
 
NOTE 44 – NPL DISCLOSURES 

Following the recommendations of the European Banking Authority explained in document EBA/GL/2018/10, 

credit  institutions  with  an  NPL  (Non  Performing  Exposures)  ratio  greater  than  5%  must  publish  a  set  of 

information regarding NPE, restructured loans and foreclosed assets, according to a standard format, which 

we  present  below  (we  emphasize  that  this  information  is  prepared  from  a  prudential  perspective,  whose 

consolidation perimeter differs from the consolidation perimeter of the financial statements presented): 

Credit quality of forborne exposures 

Credit quality of performing and non-performing exposures by past due days 

NOVO BANCO | 2019 ANNUAL REPORT | 247 

(in thousands of Euros)  Of which defaultedOf which subject to impairmentLoans and advances892 4091 852 6071 808 6231 808 623-44 307-1 061 9041 054 429515 857Central banks00000000General governments6 370777-233-55 3620 Credit institutions00000000Other financial corporations5 565114 077114 077114 077-7-49 90862 20058 089Non-financial corporations750 8831 526 9571 502 2101 502 210-42 878-909 616816 537406 880Households129 590211 566192 329192 329-1 189-102 375170 33050 888Debt securities00000000Loan commitments given24 41010 16210 09810 1620000Total916 8191 862 7691 818 7211 818 786-44 307-1 061 9041 054 429515 857Gross carrying amount/nominal amount of exposures withforbearance measuresAccumulated impairment,accumulated negative changesin fair value due to credit riskand provisionsCollateral received and financial guarantees received on forborne exposuresPerformingforborneNon-performing forborneOn performing forborne exposuresOn non-performing forborne exposuresOf which collateral and financial guarantees received on nonperforming exposures with forbearance measures(in thousands of Euros)Not past due or past due < =30 daysPast due > 30 days <=90 daysUnlikely to pay that are not past due or are past due <=90 daysPast due > 90 days <=180 daysPast due > 180 days <=1 yearPast due > 1 year <= 2 yearsPast due > 2 years >=5 yearsPast due > 5 years >=7 yearsPast due > 7 yearsOf which defaultedLoans and advances25 675 23125 567 270107 9603 445 8211 773 820137 660192 060355 126619 437342 54925 1702 974 329Central banks1 408 9081 408 9080000000000General governments475 863475 72513857113800425700450 Credit institutions318 718318 7180381 501381 5010000000Other financial corporations294 236294 14591176 49283 39325352376 3766 9099 732176 406Non-financial corporations11 853 27611 792 08061 1962 426 9481 089 154103 839154 454311 629466 731291 07910 0602 392 429Of which SMEs6 459 0196 403 11855 9011 297 193644 76760 45391 734170 765151 692167 72210 0601 266 254Households11 324 23011 277 69446 536460 311219 63433 79737 57143 04976 32244 5615 378405 044Debt securities10 464 03010 464 0300149 995006 77011 000132 22500104 475Central banks000000000000General governments7 571 8097 571 8090000000000Credit institutions672 120672 120045 520003 88011 00030 6400045 520Other financial corporations96 82796 8270000000000Non-financial corporations2 123 2742 123 2740104 475002 8900101 58500104 475Off-balance-sheet exposures10 208 536558 622516 063Central banks000General governments104 6831313Credit institutions586 58918 6430Other financial corporations73 9607 7507 750Non-financial corporations8 426 424523 245500 875Households1 016 8808 9717 426Total46 347 79636 031 300107 9604 154 4391 773 820137 660198 830366 126751 662342 54925 1703 594 867Gross carrying amount/nominal amountPerforming exposuresNon-performing exposures 
 
 
 
 
 
Performing and non-performing exposures and related provisions 

Performing and non-performing exposures and related provisions 

Credit quality of loans and advances by industry 

NOVO BANCO | 2019 ANNUAL REPORT | 248 

(in thousands of Euros)Of which stage 1Of which stage 2Of which stage 2Of which stage 3Das quais, Stage 1Das quais, Stage 2Das quais, Stage 2Das quais, Stage 3Loans and advances25 675 23120 115 3163 888 3803 445 821471 1302 974 329-179 093-69 463-109 630-1 764 056-80 808-1 683 249-530 52214 685 555925 997Central banks1 408 90800000000000000General governments475 863342 275133 588571120450-1 644-449-1 195-1290-129034 546315 Credit institutions318 71848 9456 785381 501381 5010-788-7880-76 300-76 300001 6220Other financial corporations294 236222 67771 680176 49286176 406-3 100-603-2 497-74 334-1-74 333-146 100196 00288 227Non-financial corporations11 853 2769 252 0452 601 4722 426 94834 3982 392 429-153 649-62 632-91 018-1 427 115-2 405-1 424 710-382 8914 128 815630 578Of which SMEs6 459 0194 863 8871 595 1321 297 19330 8171 266 254-63 997-14 101-49 896-656 835-2 341-654 494-86 7632 982 941431 644Households11 324 23010 249 3751 074 855460 31155 026405 044-19 912-4 992-14 919-186 178-2 101-184 077-1 53010 324 570206 876Debt securities10 464 03010 068 534337 906149 9950149 995-61 908-7 852-54 056-102 4220-102 422000Central banks000000000000000General governments7 571 8097 571 8090000-5 231-5 2310000000Credit institutions672 120624 780045 520045 520-238-2380000000Other financial corporations96 82783 5253 052000-353-41-312000000Non-financial corporations2 123 2741 788 420334 854104 4750104 475-56 086-2 342-53 744-102 4220-102 422000Off-balance-sheet exposures10 208 5367 929 7392 278 797558 62242 559516 06318 78713 9274 86078 3091 33976 97000Central banks00000000000000General governments104 68332 13472 5491301376100000Credit institutions586 589547 44639 14318 64318 6430398329693535000Other financial corporations73 96063 71110 2487 75007 750984751699069900Non-financial corporations8 426 4246 324 5872 101 837523 24522 370500 87516 94712 4324 51477 07498876 08700Households1 016 880961 86155 0198 9711 5457 4261 3381 11222650131718400Total46 347 79638 113 5896 505 0834 154 439513 6893 640 387-222 213-63 388-158 825-1 788 170-79 469-1 708 701-530 52214 685 555925 997Gross carrying amount/nominal amountAccumulated impairment, accumulated negative changes in fair value due to credit risk and provisionsAccumulated partial write-offCollateral and financial guarantees receivedPerforming exposuresNon-performing exposuresPerforming exposures – accumulated impairment and provisionsNon-performing exposures – accumulated impairment, accumulated negative changes in fair value due to credit risk and provisionsOn performing exposuresOn non-performing exposures(in thousands of Euros)Of which defaultedOn-balance-sheet exposures39 735 0773 595 8163 124 32439 677 487-2 107 4790Portugal30 281 8922 793 5402 710 69830 021 871-1 771 0290Spain4 197 223145 192142 7324 192 153-79 0270Other countries5 255 961657 084270 8935 463 462-257 4230Off-balance-sheet exposures10 767 158558 622516 06397 096Portugal8 532 518480 685458 99581 300Spain1 559 04058 17156 07015 000Other countries675 60019 766998795Total50 502 2354 154 4393 640 38739 677 487-2 107 47997 0960Gross carrying amount/nominal amountAccumulated impairmentProvisions on off-balance-sheet commitments and financial guarantees givenAccumulated negative changes in fair value due to credit risk on non-performing exposuresOf which non-performingOf which subject to impairment(in thousands of Euros)Of which defaultedAgriculture, forestry and fishing379 40745 08947 551379 407-18 1940Mining and quarrying83 62138 20437 24983 621-14 3890Manufacturing2 537 479249 189242 1402 537 479-133 3230Electricity, gas, steam and air conditioning supply363 75032 47232 472363 750-22 4610Water supply143 52614 24914 249143 526-11 1120Construction1 708 550431 525429 6981 708 550-281 8070Wholesale and retail trade1 512 436157 537156 6061 512 436-89 8620Transport and storage1 032 21999 07999 0791 032 219-79 7610Accommodation and food service activities944 32880 95079 692944 328-40 5950Information and communication243 72026 49525 786243 720-21 7210Financial and insurance activities1 293 949229 471229 4711 293 949-161 6470Real estate activities1 769 674323 914312 9651 769 674-167 1650Professional, scientific and technical activities1 073 138301 268301 2681 073 138-173 9860Administrative and support service activities318 34929 52129 521318 349-19 6530Public administration and defence, compulsory social security2 17853192 178-140Education40 1083 3292 60340 108-1 2460Human health services and social work activities252 32450 05450 054252 324-23 2130Arts, entertainment and recreation211 34585 46185 461211 345-57 6770Other services370 124229 088152 301370 124-262 9380Total14 280 2232 426 9482 328 18614 280 223-1 580 7640Gross carrying amountAccumulated impairmentAccumulated negative changes in fair value due to credit risk on non-performing exposuresOf which non-performingOf which loans and advances subject to impairment 
 
 
 
 
Collateral valuation – loans and advances 

Changes in the stock of non-performing loans and advances 

Collateral obtained by taking possession and execution processes 

Collateral obtained by taking possession and execution processes – vintage breakdown 

NOVO BANCO | 2019 ANNUAL REPORT | 249 

(in thousands of Euros)Of which past due > 30 days <=90 daysOf which past due >90 days <= 180 daysOf which: past due > 180 days <= 1 yearOf which: past due > 1 years <= 2 yearsOf which: past due > 2 years <= 5 yearsOf which: past due > 5 years Of which: past due > 7 yearsGross carrying amount29 121 05225 675 231107 9603 445 8211 773 8201 672 002137 660192 060355 126619 437352 28015 438Of which secured19 142 27817 234 87485 4671 907 404943 818963 587105 872104 046223 184250 418270 9949 072     Of which secured with immovable property14 683 43613 373 06980 4371 310 366672 814637 55378 05096 68480 710212 894133 22435 992         Of which instruments with LTV higher than 60% and lower or equal to 80%5 188 6355 008 001180 63582 29198 344          Of which instruments with LTV higher than 80% and lower or equal to 100%2 179 5661 968 716210 851105 166105 685          Of which instruments with LTV higher than 100%1 682 753922 745760 009380 789379 219Accumulated impairment for secured assets-939 657-93 305-3 439-846 352-348 572-497 780-43 175-46 158-136 157-115 917-152 025-4 348CollateralOf which value capped at the value of exposure15 149 17914 230 04079 834919 138481 341437 79761 06355 57582 612129 094104 9794 474          Of which immovable property13 679 26812 943 97878 413735 289384 282351 00753 54051 28351 470104 17686 3164 221Of which value above the cap20 803 15017 987 62450 4062 815 526761 9592 053 567485 45178 550854 664327 576275 13532 191          Of which immovable property15 343 13314 467 47347 676875 660485 739389 92149 94164 17743 679130 69671 58329 845Financial guarantees received462 373455 5151 3056 8584 3472 5114519673472994480Accumulated partial write-off-530 522-331-305-530 191-8 143-522 047-3 292-51 366-82 520-352 261-28 383-4 225Loans and advancesPerformingNon-performingUnlikely to pay that are not past due or are past due <= 90 daysPast due > 90 days(in thousands of Euros)Gross carrying amountInitial stock of non-performing loans and advances6 772 180Inflows to non-performing portfolios574 381Outflows from non-performing portfolios-3 900 739     Outflow to performing portfolio-330 646     Outflow due to loan repayment, partial or total-389 078     Outflow due to collateral liquidation0     Outflow due to taking possession of collateral-71 833     Outflow due to sale of instruments-1 374 753     Outflow due to risk transfer0     Outflow due to write-off-1 697 154Outflow due to other situations-37 275Outflow due to reclassification as held for sale0Final stock of non-performing loans and advances3 445 821(in thousands of Euros)Value at initial recognitionAccumulated negative changesProperty, plant and equipment (PP&E)00Other than PP&E586 073-270 427     Residential immovable property168 348-39 503     Commercial Immovable property395 591-224 359     Movable property (auto, shipping, etc.)2 676-2 331     Equity and debt instruments14 8430      Other4 615-4 234Total586 073-270 427Collateral obtained by taking possession(in thousands of Euros)Collateral obtained by taking possession classified as PP&E00Collateral obtained by taking possession other than that classified as PP&E571 230-270 427104 177-29 579226 501-110 690240 552-130 1587 291-6 565     Residential immovable property168 348-39 50345 681-8 35957 784-11 95764 883-19 18700     Commercial immovable property395 591-224 35958 043-21 148168 717-98 733168 831-104 47800    Movable property (auto, shipping, etc.)2 676-2 33100002 676-2 3312 676-2 331     Equity and debt instruments0000000000     Other4 615-4 234453-72004 162-4 1624 615-4 234Total571 230-270 427104 177-29 579226 501-110 690240 552-130 1587 291-6 565Total collateral obtained by taking possessionForeclosed <=2 yearsForeclosed > 2 years <=5 yearsForeclosed > 5 yearsOf which non-current assets held-for-saleAccumulated negative changesValue at initial recognitionAccumulated negative changesValue at initial recognitionAccumulated negative changesValue at initial recognitionAccumulated negative changesValue at initial recognitionAccumulated negative changesValue at initial recognition 
 
 
 
 
NOTE 45 – RECENTLY ISSUED ACCOUNTING STANDARDS AND INTERPRETATIONS 

Applicable for 2019 

The  following  standards  and  interpretations  became  effective  for  annual  periods  beginning  on  or  after  1 

January 2019:  

IFRS 16 – Leases 

The scope of IFRS 16 includes leases of all assets, with certain exceptions. A lease is defined as a contract, 

or  part  of  a  contract,  that  conveys  the  right  to  use  an  asset  (the  underlying  asset)  for  a  period  of  time  in 

exchange for consideration. 

IFRS 16 requires lessees to account for all leases under a single on-balance sheet model in a similar way to 

finance leases under IAS 17. The standard includes two recognition exemptions for lessees: (1) leases of ’low-

value’ assets (e.g., personal computers) and (2) short-term leases (i.e., leases with a lease term of 12 months 

or less). At the commencement date of a lease, a lessee will recognise a liability to make lease payments (i.e., 

the lease liability) and an asset representing the right to use the underlying asset during the lease term (i.e., 

the right-of-use asset). 

Lessees will be required to separately recognise the interest expense on the lease liability and the depreciation 

expense on the right-of-use asset.  

Lessees will be required to remeasure the lease liability upon the occurrence of certain events (e.g., a change 

in  the  lease  term,  a  change  in  future  lease  payments  resulting  from  a  change  in  an  index  or  rate  used  to 

determine those payments). The lessee will generally recognise the amount of the remeasurement of the lease 

liability as an adjustment to the right-of-use asset. 

Lessor accounting is substantially unchanged from today’s accounting under IAS 17. Lessors will continue to 

classify all leases using the same classification principle as in IAS 17 and distinguish between two types of 

leases: operating and finance leases. 

A  lessee  can  choose  to  apply  the  standard  using  either  a  full  retrospective  or  a  modified  retrospective 

approach.  The  standard’s  transition  provisions  permit  certain  reliefs.  Early  application  is  permitted,  but  not 

before an entity applies IFRS 15 Revenue from Contracts with Customers. 

The lease expense recognition pattern for lessees will generally be accelerated as compared to today. Key 

balance sheet metrics such as leverage  and finance ratios, debt covenants and income statement metrics, 

such as earnings before interest, taxes, depreciation and amortisation (EBITDA), could be impacted. 

Also, the cash flow statement for lessees could be affected as payments for the principal portion of the lease 

liability will be presented within financing activities. Lessor accounting will result in little change compared to 

today’s lessor accounting. The standard requires lessees and lessors to make more extensive disclosures than 

under IAS 17. 

Given the significant accounting implications, lessees will have to carefully consider the contracts they enter 

into to identify any that are, or contain, leases. This evaluation will also be important for lessors to determine 

which contracts (or portions of contracts) are subject to the new revenue recognition standard. 

NOVO BANCO | 2019 ANNUAL REPORT | 250 

 
 
 
 
 
IFRIC Interpretation 23 Uncertainty over Income Tax Treatments 

In  June  2017,  the  IASB  issued  IFRIC  Interpretation  23  which  clarifies  application  of  the  recognition  and 

measurement requirements in IAS 12 Income Taxes when there is uncertainty over income tax treatments.  

The  interpretation addresses  the  accounting  for  income  taxes  when  tax  treatments  involve  uncertainty  that 

affects the application of IAS 12. The interpretation does not apply to taxes or levies outside the scope of IAS 

12, nor does it specifically include requirements relating to interest and penalties associated with uncertain tax 

treatments. 

The interpretation specifically addresses the following: 

-  Whether an entity considers uncertain tax treatments separately; 

-  The assumptions an entity makes about the examination of tax treatments by taxation authorities; 

-  How an entity determines taxable profit (tax loss), tax bases, unused tax losses, unused tax credits 

and tax rates; 

-  How an entity considers changes in facts and circumstances.  

An entity has to determine whether to consider each uncertain tax treatment separately or together with one 

or  more  other  uncertain  tax  treatments.  The  approach  that  better  predicts  the  resolution  of  the  uncertainty 

should be followed. 

Applying the interpretation could be challenging for entities, particularly those that operate in more complex 

multinational tax environments. Entities may also need to evaluate whether they have established appropriate 

processes and procedures to obtain information on a timely basis that is necessary to apply the requirements 

in the interpretation and make the required disclosures. 

Prepayment Features with Negative Compensation - Amendments to IFRS 9  

Under  IFRS  9,  a  debt  instrument  can  be  measured  at  amortised  cost  or  at  fair  value  through  other 

comprehensive income, provided that the contractual cash flows are ‘solely payments of principal and interest 

on  the  principal  amount  outstanding’  (the  SPPI  criterion)  and  the  instrument  is  held  within  the  appropriate 

business model for that classification. The amendments to IFRS 9 clarify that a financial asset passes the SPPI 

criterion  regardless  of  the  event  or  circumstance  that  causes  the  early  termination  of  the  contract  and 

irrespective of which party pays or receives reasonable compensation for the early termination of the contract. 

The basis for conclusions to the amendments clarified that the early termination can result from a contractual 

term or from an event outside the control of the parties to the contract, such as a change in law or regulation 

leading to the early termination of the contract. 

The amendments are intended to apply where the prepayment amount approximates to unpaid amounts of 

principal  and  interest  plus  or  minus  an  amount  that  reflects  the  change  in  a  benchmark  interest  rate.  This 

implies that prepayments at current fair value or at an amount that includes the fair value of the cost to terminate 

an associated hedging instrument, will normally satisfy the SPPI criterion only if other elements of the change 

in fair value, such as the effects of credit risk or liquidity, are small. Most likely, the costs to terminate a ‘plain 

vanilla’ interest rate swap that is collateralised, so as to minimise the credit risks for the parties to the swap, 

will meet this requirement. 

The amendments must be applied retrospectively; earlier application is permitted. The amendment provides 

specific transition provisions if it is only applied in 2019 rather than in 2018 with the rest of IFRS 9. 

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Modification or exchange of a financial liability that does not result in derecognition  

In the basis for conclusions to the amendments, the IASB also clarified that the requirements in IFRS 9 for 

adjusting  the  amortised  cost  of  a  financial  liability,  when  a  modification  (or  exchange)  does  not  result  in 

derecognition, are consistent with those applied to the modification of a financial asset that does not result in 

derecognition. This means that the gain or loss arising on modification of  

a financial liability that does not result in derecognition, calculated by discounting the change in contractual 

cash flows at the original effective interest rate, is immediately recognised in profit or loss. 

The IASB made this comment in the basis for conclusions to the amendments as it believes that the existing 

requirements in IFRS 9 provided an adequate basis for entities to account for modifications and exchanges of 

financial liabilities and that no formal amendment to IFRS 9 was needed in respect of this issue. 

The IASB stated specifically that the clarification on modification or exchange of financial liabilities relates to 

the application of IFRS 9. As such, it would appear that this clarification does not need to be applied to the 

accounting for modification of liabilities under IAS 39 Financial Instruments: Recognition and Measurement. 

Any  entities  that  have  not  applied  this  accounting  under  IAS  39  are  therefore  likely  to  have  a  change  of 

accounting on transition. As there is no specific relief, this change needs to be made retrospectively. 

Plan Amendment, Curtailment or Settlement - Amendments to IAS 19  

The amendments to IAS 19 Employee Benefits address the accounting when a plan amendment, curtailment 

or settlement occurs during a reporting period.  

Determining the current service cost and net interest  

When accounting for defined benefit plans under IAS 19, the standard generally requires entities to measure 

the current service cost using actuarial assumptions determined at the start of the annual reporting period. 

Similarly, the net interest is generally calculated by multiplying the net defined benefit liability (asset) by the 

discount rate, both as determined at the start of the annual reporting period. The amendments specify that 

when  a  plan  amendment,  curtailment  or  settlement  occurs  during  the  annual  reporting  period,  an  entity  is 

required to: 

-  Determine current service cost for the remainder of the period after the plan amendment, curtailment 

or  settlement,  using  the  actuarial  assumptions  used  to  remeasure  the  net  defined  benefit  liability 

(asset) reflecting the benefits offered under the plan and the plan assets after that event; 

-  Determine  net  interest  for  the  remainder  of  the  period  after  the  plan  amendment,  curtailment  or 

settlement using:  

- 

the net defined benefit liability (asset) reflecting the benefits offered under the plan and the 

plan assets after that event; and 

- 

the discount rate used to remeasure that net defined benefit liability (asset). 

A plan amendment, curtailment or settlement may reduce or eliminate a surplus in a defined benefit plan, which 

may cause the effect of the asset ceiling to change.  

The amendments clarify that an entity first determines any past service cost, or a gain or loss on settlement, 

without considering the effect of the asset ceiling. This amount is recognised in profit or loss. An entity then 

determines the effect of the asset ceiling after the plan amendment, curtailment or settlement. Any change in 

that effect, excluding amounts included in the net interest, is recognised in other comprehensive income.  

NOVO BANCO | 2019 ANNUAL REPORT | 252 

 
This  clarification  provides  that  entities  might  have  to  recognise  a  past  service  cost,  or  a  gain  or  loss  on 

settlement, that reduces  

a surplus that was not recognised before. Changes in the effect of the asset ceiling are not netted with such 

amounts. 

The amendments apply to plan amendments, curtailments, or settlements occurring on or after the beginning 

of the first annual reporting period that begins on or after 1 January 2019. Early application is permitted and 

should be disclosed. 

Long-term interests in associates and joint ventures - Amendments to IAS 28 

The amendments clarify that an entity applies IFRS 9 to long-term interests in an associate or joint venture to 

which the equity method is not applied but that, in substance, form part of the net investment in the associate 

or joint venture (long-term interests). This clarification is relevant because it implies that the expected credit 

loss model in IFRS 9 applies to such long-term interests.  

The Board also clarified that, in applying IFRS 9, an entity does not take account of any losses of the associate 

or  joint  venture,  or  any  impairment  losses  on  the  net  investment,  recognised  as  adjustments  to  the  net 

investment in the associate or joint venture that arise from applying IAS 28 Investments in Associates and Joint 

Ventures. 

To illustrate how entities apply the requirements in IAS 28 and IFRS 9 with respect to long-term interests, the 

Board also published an illustrative example when it issued the amendments. 

Entities  must  apply  the  amendments  retrospectively,  with  certain  exceptions.  Early  application  of  the 

amendments is permitted and must be disclosed. 

Annual improvements for the cycle 2015-2017 

In the annual improvements for the 2015-2017 cycle, the IASB has introduced improvements in four standards 

summarized bellow: 

IFRS 3 Business Combinations - Previously held Interests in a joint operation  

-  The amendments clarify that, when an entity obtains control of a business that is a joint operation, it 

applies  the  requirements  for  a  business  combination  achieved  in  stages,  including  remeasuring 

previously held interests in the assets and liabilities of the joint operation at fair value.  

- 

In doing so, the acquirer remeasures its entire previously held interest in the joint operation.  

-  An entity applies those amendments to business combinations for which the acquisition date is on or 

after the beginning of the first annual reporting period beginning on or after 1 January 2019. Earlier 

application is permitted. 

IFRS 11 Joint Arrangements - Previously held Interests in a joint operation 

-  A party that participates in, but does not have joint control of, a joint operation might obtain joint control 

of the joint operation in which the activity of the joint operation constitutes a business as defined in 

IFRS  3.  The  amendments  clarify  that  the  previously  held  interests  in  that  joint  operation  are  not 

remeasured.  

-  An entity applies those amendments to transactions in which it obtains joint control on or after the 

beginning of the first annual reporting period beginning on or after 1 January 2019. Earlier application 

is permitted. 

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IAS 12 Income Taxes - Income tax consequences of payments on financial instruments classified as 

equity  

-  The amendments clarify that the income tax consequences of dividends are linked more directly to 

past  transactions  or  events  that  generated  distributable  profits  than  to  distributions  to  owners. 

Therefore,  an  entity  recognises  the  income  tax  consequences  of  dividends  in  profit  or  loss,  other 

comprehensive  income  or  equity  according  to  where  the  entity  originally  recognised  those  past 

transactions or events.  

-  An  entity  applies  those  amendments  for  annual  reporting  periods  beginning  on or  after  1  January 

2019. Earlier application is permitted. When an entity first applies those amendments, it applies them 

to  the  income  tax  consequences  of  dividends  recognized  on  or  after  the  beginning  of  the  earliest 

comparative period. 

IAS 23 Borrowing Costs - Borrowing costs eligible for capitalisation 

-  The amendments clarify that an entity treats as part of general borrowings any borrowing originally 

made to develop a qualifying asset when substantially all of the activities necessary to prepare that 

asset for its intended use or sale are complete.  

-  An  entity  applies  those  amendments  to  borrowing  costs  incurred  on  or  after  the  beginning  of  the 

annual reporting period in which the entity first applies those amendments.  

-  An  entity  applies  those  amendments  for  annual  reporting  periods  beginning  on or  after  1  January 

2019. Earlier application is permitted. 

Sale or Contribution of Assets between an Investor and its Associate or Joint Venture – Amendments 

to IFRS 10 and IAS 28 

The  amendments  address  the  conflict  between  IFRS  10  Consolidated  Financial  Statements  and  IAS  28  in 

dealing with the loss of control of a subsidiary that is sold or contributed to an associate or joint venture. The 

amendments clarify that a full gain or loss is recognised when a transfer to an associate or joint venture involves 

a business as defined in IFRS 3. Any gain or loss resulting from the sale or contribution  of assets that does 

not  constitute  a  business,  however,  is  recognised  only  to  the  extent  of  unrelated  investors’  interests in  the 

associate or joint venture.  

In December 2015, the IASB decided to defer the effective date of the amendments until such time  as it has 

finalised any amendments that result from its research project on the equity method. Early application of the 

amendments is still permitted.  

At  the  date  of  approval  of  these  financial  statements,  the  standards  and  interpretations  endorsed  by  the 

European Union, but whose mandatory application occurs in future years, are as follows: 

Definition of Material - Amendments to IAS 1 and IAS 8 

The  purpose  of this  amendment  was  to  align  the  definition  of ‘material’  across  the standards and  to  clarify 

certain aspects of the definition. The new definition states that, ’Information is material if omitting, misstating 

or obscuring it could reasonably be expected to influence decisions that the primary users of general purpose 

financial statements make on the basis of those financial statements, which provide financial information about 

a specific reporting entity.’  

NOVO BANCO | 2019 ANNUAL REPORT | 254 

 
 
The amendments clarify that materiality will depend on the nature or magnitude of information, or both. An 

entity will need to assess whether the information, either individually or in combination with other information, 

is material in the context of the financial statements. 

Obscuring information  

The amendments explain that information is obscured if it is communicated in a way that would have a similar 

effect  as  omitting  or  misstating  the  information.  Material  information  may,  for  instance,  be  obscured  if 

information  regarding  a  material  item,  transaction  or  other  event  is  scattered  throughout  the  financial 

statements, or disclosed using a language that is vague or unclear. Material information can also be obscured 

if dissimilar items, transactions or other events are inappropriately aggregated, or conversely, if similar items 

are inappropriately disaggregated. 

New threshold 

The amendments replaced the threshold ‘could influence’, which suggests that any potential influence of users 

must  be  considered,  with  ‘could  reasonably  be  expected  to  influence’  in  the  definition  of  ‘material’.  In  the 

amended definition, therefore, it is clarified that the materiality assessment will need to take into account only 

reasonably expected influence on economic decisions of primary users. 

Primary users of the financial statements  

The current definition refers to ‘users’ but does not specify their characteristics, which can be interpreted to 

imply that an entity is required to consider all possible users of the financial statements when deciding what 

information to disclose. Consequently, the IASB decided to refer to primary users in the new definition to help 

respond to concerns that the term ‘users’ may be interpreted too widely. 

This amendment is effective for annual periods beginning on or after 1 January 2020. The amendments must 

be applied prospectively. Early application is permitted and must be disclosed. 

Note:  The  definition  of  material  in  the  Conceptual  Framework  and  IFRS  Practice  Statement  2:  Making 

Materiality Judgements were amended to align with the revised definition of material in IAS 1 and IAS 8.  

The Conceptual Framework for Financial Reporting 

The conceptual framework sets out a comprehensive set of concepts for:  

-  Financial reporting; 

-  Standard setting; 

-  Guidance for preparers in developing consistent accounting policies; and  

-  Assistance to others in their efforts to understand and interpret the standards.  

The Conceptual Framework includes: 

- 

some new concepts; 

-  provides updated definitions and recognition criteria for assets and liabilities; and 

- 

clarifies some important concepts. 

It is organized as follows: 

-  Chapter 1 – The objective of financial reporting 

-  Chapter 2 – Qualitative characteristics of useful financial information 

-  Chapter 3 – Financial statements and the reporting entity 

-  Chapter 4 – The elements of financial statements 

NOVO BANCO | 2019 ANNUAL REPORT | 255 

 
-  Chapter 5 – Recognition and derecognition 

-  Chapter 6 – Measurement 

-  Chapter 7 – Presentation and disclosure 

-  Chapter 8 – Concepts of capital and capital maintenance 

The  amended  conceptual  framework  for  the  financial  reporting  is  not  a  standard  and  none  of  its  concepts 

prevails on the concepts set out in other standards or requirements of any standard. It is applicable to entities 

that  develop  their  accounting  principles  based  on  the  conceptual  framework  applicable  to  annual  reporting 

periods beginning on or after 1 January 2020. 

Interest Rate Benchmark Reform – Amendments to IFRS 9, IAS 39 and IFRS 7 

In  September  2019,  the  IASB  issued  amendments  to  IFRS  9,  IAS  39  and  IFRS  7  Financial  Instruments: 

Disclosures, which concludes phase one of its work to respond to the effects of Interbank Offered Rates (IBOR) 

reform on financial reporting. 

The amendments provide temporary reliefs which enable hedge accounting to continue during the period of 

uncertainty before the replacement of an existing interest rate benchmark with an alternative nearly risk-free 

interest rate (an RFR). 

The amendments to IFRS 9 

The amendments include a number of reliefs, which apply to all hedging relationships that are directly affected 

by the interest rate benchmark reform. A hedging relationship is affected if the reform gives rise to uncertainties 

about the timing and/or amount of benchmark-based cash flows of the hedged item or the hedging instrument. 

Application of the reliefs is mandatory. The first three reliefs provide for: 

-  The assessment of whether a forecast transaction (or component thereof) is highly probable  

-  Assessing when to reclassify the amount in the cash flow hedge reserve to profit and loss  

-  The assessment of the economic relationship between the hedged item and the hedging instrument 

For each of these reliefs, it is assumed that the benchmark on which the hedged cash flows are based (whether 

or not contractually specified) and/or, for relief three, the benchmark on which the cash flows of the hedging 

instrument are based, are not altered as a result of IBOR reform. 

A fourth relief provides that, for a benchmark component of interest rate risk that is affected by IBOR reform, 

the  requirement that  the  risk component  is  separately  identifiable  need  be  met only  at  the  inception  of  the 

hedging relationship.  

Where  hedging  instruments  and  hedged  items  may  be  added  to  or  removed  from  an  open  portfolio  in  a 

continuous hedging strategy, the separately identifiable requirement need only be met when hedged items are 

initially designated within the hedging relationship. 

To the extent that a hedging instrument is altered so that its cash flows are based on an RFR, but the hedged 

item is still based on IBOR (or vice versa), there is no relief from measuring and recording any ineffectiveness 

that arises due to differences in their changes in fair value 

The reliefs continue indefinitely in the absence of any of the events described in the amendments. When an 

entity designates a group of items as the hedged item, the requirements for when the reliefs cease are applied 

separately to each individual item within the designated group of items.  

NOVO BANCO | 2019 ANNUAL REPORT | 256 

 
The amendments also introduce specific disclosure requirements for hedging relationships to which the reliefs 

are applied. 

The amendments to IAS 39 

The corresponding amendments are consistent with those for IFRS 9, but with the following differences: 

-  For the prospective assessment of hedge effectiveness, it is assumed that the benchmark on which 

the hedged cash flows are based (whether or not it is contractually specified) and/or the benchmark 

on which the cash flows of the hedging instrument are based, are not altered as a result of IBOR 

reform. 

-  For the retrospective assessment of hedge effectiveness, to allow the hedge to pass the assessment 

even if the actual results of the hedge are temporarily outside the 80%-125% range, during the period 

of uncertainty arising from IBOR reform. 

-  For a hedge of a benchmark portion (rather than a risk component under IFRS 9) of interest rate risk 

that is affected by IBOR reform, the requirement that the portion is separately identifiable need be 

met only at the inception of the hedge. 

The amendments must be applied retrospectively. However, any hedge relationships that have previously been 

de-designated cannot be reinstated upon application, nor can any hedge relationships be designated with the 

benefit of hindsight. Early application is permitted and must be disclosed. 

Standards and Interpretations issued by the IASB, but not yet endorsed by the European Union  

The  following  standards,  interpretations,  amendments  and  revisions,  with  mandatory  application  in  future 

financial years, were not, until the date of approval of these financial statements, adopted (endorsed) by the 

European Union: 

Definition of a Business - Amendments to IFRS 3  

The IASB issued amendments to the definition of a business in IFRS 3 Business Combinations to help entities 

determine  whether  an  acquired  set  of  activities  and  assets  is  a  business  or  not.  They  clarify  the  minimum 

requirements for a business, remove the assessment of whether market participants are capable of replacing 

any  missing  elements,  add  guidance  to  help  entities  assess  whether  an  acquired  process  is  substantive, 

narrow the definitions of a business and of outputs, and introduce an optional fair value concentration test. 

Minimum requirements to be a business  

The  amendments  clarify  that  to  be  considered  a  business,  an  integrated  set  of  activities  and  assets  must 

include, at a minimum, an input and a substantive process that together significantly contribute to the ability to 

create  output.  They  also  clarify  that  a  business  can  exist  without  including  all  of  the  inputs  and  processes 

needed to create outputs. That is, the inputs and processes applied to those inputs must have ‘the ability to 

contribute to the creation of outputs’ rather than ‘the ability to create outputs’. 

Market participants’ ability to replace missing elements  

Prior to the amendments, IFRS 3 stated that a business need not include all of the inputs or processes that 

the seller used in operating that business, ’if market participants are capable of acquiring the business and 

continuing to produce outputs, for example, by integrating the business with their own inputs and processes’. 

The reference to such integration is now deleted from IFRS 3 and the assessment must be based on what has 

been acquired in its current state and condition. 

NOVO BANCO | 2019 ANNUAL REPORT | 257 

 
 
 
Assessing whether an acquired process is substantive 

The amendments specify that if a set of activities and assets does not have outputs at the acquisition date, an 

acquired process must be considered substantive only if:  

a. 

b. 

it is critical to the ability to develop or convert acquired inputs into outputs; and  

the  inputs  acquired  include  both  an  organised  workforce  with  the  necessary  skills,  knowledge,  or 

experience to perform that process, and other inputs that the organised workforce could develop or 

convert into outputs. 

In contrast, if a set of activities and assets has outputs at that date, an acquired process must be considered 

substantive if: 

a. 

it is critical to the ability to continue producing outputs and the acquired inputs include an organised 

workforce with the necessary skills, knowledge, or experience to perform that process; or 

b. 

it significantly contributes to the ability to continue producing outputs and either is considered unique 

or  scarce,  or  cannot  be  replaced  without  significant  cost,  effort  or  delay  in  the  ability  to  continue 

producing outputs. 

Narrowed definition of outputs 

The  amendments  narrowed  the  definition  of  outputs  to  focus  on  goods  or  services  provided  to  customers, 

investment income (such as dividends or interest) or other income from ordinary activities. The definition of a 

business in Appendix A of IFRS 3 was amended accordingly.  

Optional concentration test  

The  amendments  introduced  an  optional  fair  value  concentration  test  to  permit  a  simplified  assessment  of 

whether an acquired set of activities and assets is not a business. Entities may elect to apply the concentration 

test on a transaction-by-transaction basis. The test is met if substantially all of the fair value of the gross assets 

acquired is concentrated in a single identifiable asset or group of similar identifiable assets. If the test is met, 

the set of activities and assets is determined not to be a business and no further assessment is needed. If the 

test is not met, or if an entity elects not to apply the test, a detailed assessment must be performed applying 

the normal requirements in IFRS 3. 

The amendments must be applied to transactions that are either business combinations or asset acquisitions 

for which the acquisition date is on or after the beginning of the first annual reporting period  beginning on or 

after  1  January  2020.  Consequently,  entities  do not have  to  revisit  such  transactions  that  occurred  in prior 

periods. Earlier application is permitted and must be disclosed. 

The amendments could also be relevant in other areas of IFRS (e.g., they may be relevant where a parent 

loses control of a subsidiary and has early adopted Sale or Contribution of Assets between an Investor and its 

Associate or Joint Venture (Amendments to IFRS 10 and IAS 28)). 

IFRS 17 Insurance Contracts  

IFRS  17  applies  to  all  types  of  insurance  contracts  (i.e.,  life,  non-life,  direct  insurance  and  re-insurance), 

regardless of the type of entities that issue them, as well as to certain guarantees and financial instruments 

with discretionary participation features. A few scope exceptions will apply. The overall objective of IFRS 17 is 

to  provide  an  accounting  model  for  insurance  contracts  that  is  more  useful  and  consistent  for  insurers.  In 

contrast to the requirements in IFRS 4, which are largely based on grandfathering previous local accounting 

NOVO BANCO | 2019 ANNUAL REPORT | 258 

 
policies, IFRS 17 provides a comprehensive model for insurance contracts, covering all relevant accounting 

aspects. 

NOTE 46 – SUBSEQUENT EVENTS 

-  Following the recent news about the case “Luanda Leaks”, despite being an event known  in 2020, 

NOVO BANCO incorporated in the 2019 accounts the impacts that resulted from the analysis of this 

specific case in line with the accounting standards in force. NOVO BANCO will continue to monitor 

developments in this process during fiscal year 2020; 

-  From January 2020, the COVID-19 outbreak has been spreading beyond China's borders, impacting 

financial markets and economic activity. 

NOVO BANCO is closely monitoring developments, which, on the date of production of this report, 

are still on a preliminary stage, and, as such, in constant change and with great uncertainty. As an 

example, the national state of emergency is in force since March 19 decreed for a period of 15 days, 

with  the  possibility  of  prolongation.  On  this  date,  the  Portuguese  Government  announced  an  aid 

package  covering  several  lines  of  funding,  totalling  EUR  3  billion  including  state  guarantees, 

particularly  for  the  tourism,  food  and  entertainment,  textile  and  clothing,  footwear  and  wood  and 

derivatives sectors.  

On the other hand, and on that same date, the ECB announced the implementation of the Pandemic 

Emergency  Purchase  Programme  (PEPP),  a  programme  for  the  acquisition  of  public  and  private 

sector  assets,  amounting  to  EUR  750  billion  which  could  be  increased.  Purchases  under  this 

programme  will  run  until  the  end  of  2020  and  will  include  all  classes  of  assets  eligible  since  the 

sovereign  debt  crisis  (the  amount  of  which  had  already  been  increased  by  EUR  120  billion).  Also 

noteworthy are the monetary policy actions that have already been adopted by the Central Bank of 

China with the reduction of interest rates for 1 and 5 years. 

NOVO BANCO is also monitoring the potential impacts and, where relevant, is taking decisions that 

defend  the  interests  of  different  stakeholders,  including  employees,  depositors,  customers  and 

shareholders. The main impacts on the NOVO BANCO’s financial statements may come as a result 

of  increased  credit  risk  increased  volatility  in financial and non-financial  assets and  from  business 

constraints due to the measures enacted to contain the spread of the virus. 

In view of these very recent facts, in constant progress and, as such, not yet definitive, NOVO BANCO, 

in the current fiscal year, will consider and include in its forecasts scenarios with different levels of 

severity, including also events resulting from the pandemic that are not yet fully known – as may be 

eventual payment holidays on the loans, and their impacts on impairment of assets, credit quality, 

assessment  of  significant  increase  in  credit  since  inception,  forbearance,  estimated  credit  losses 

according to IFRS9, impacts on capital, among others, material and immaterial. This estimate is not 

quantifiable at this date. 

With regard to the fair value of the portfolio of financial assets measured at fair value, which as of 

December 31, 2019 amounted to 11 802 855 thousand Euro, as disclosed in Note 20, there has been 

increased volatility in the interest rate market, but, considering the measures announced by the ECB, 

it is not possible to reliably access the full impact of the pandemic. 

NOVO BANCO | 2019 ANNUAL REPORT | 259 

 
 
Finally, regarding non-financial assets, NOVO BANCO holds a portfolio of real estate assets of 294 

876 thousand Euro, as presented in note 26. The value of these assets may be affected by a decrease 

in occupancy rates that have been reported in the tourism sector, a decrease in economic activity in 

general and a reduction in the market's ability to transact these assets, all as a result of the impacts 

of Covid-19. On this date, management is not in a position to quantify the potential impacts of Covid-

19 on the fair value or recoverable amount of these assets. 

As a result of the evolution of the pandemic in Portugal, NOVO BANCO implemented the following 

measures: 

Adaptating the banking and financial offer to cope with the COVID-19 outbreak: 

- Corporate clients: 

NOVO  BANCO  has  made  available  to  its  clients  and  to  the  national  businesses  a  set  of 

solutions  to  support  treasury  and  corporate  finances  to  support  sectors  of  the  national 

economy  whose  activity  is  affected  by  the  resulting  economic  effects  of  covid-19,  always 

taking  into  account  the  appropriate  risk  criteria.  The  support  ranges  from  prorogation  of 

capital repayments up to 12 months, extension of 90 days in factoring, advance of social 

security payments for eventual lay-off or access to the “Capitalizar” credit line. 

- Retail clients: 

NOVO  BANCO  has  launched  a  package  of  products  and  services  tailored  to  the  needs 

exacerbated by the COVID 19 pandemic and aimed at reducing the risks of contagion. This 

package includes the temporary exemption of commissions on a set of essential transactions 

through digital channels (from interbank transfers, payment of services, cash-advance and 

MBWay payments, to the exemptions of the 1st annuity on new debit and prepaid cards or 

replacements).  

To meet the foreseeable increase in the use of digital channels, NOVO BANCO has also 

strengthened  technological  support  for  transactions  made  through  electronic  means  of 

payment. 

These measures will have temporary effect and aim to drastically reduce the need to touch 

the terminals and the physical exchange of money which are little advised in this period. 

Protection of Employees and Customers: 

-  Promotion and dissemination of recommended hygiene practices and availability of recommended 

sanitary products in buildings and branches of NOVO BANCO; 

-  Availability of dedicated isolation rooms, in all central buildings and branches, for the confinement of 

employees suspected of infection; 

-  Plan for the evacuation and disinfection of buildings and branches in case of confirmed infection of a 

team member; 

-  Self-isolation/quarantine  and  telework  measures  for  employees  who  have  traveled  to  one  of  the 

affected  countries  or  regions  or  who  have  been  in  close  contact  with  someone  who  has  been 

confirmed to be infected; 

NOVO BANCO | 2019 ANNUAL REPORT | 260 

 
 
-  Prohibition of all non-critical business trips and recommendation to all employees to reduce personal 

travel to a minimum; 

-  Restriction  of  non-critical  face-to-face  internal  meetings  or  with  suppliers  or  partners,  which  are 

replaced by digital means (video and conference call or other team collaboration tools) and reduced 

to a minimum number of participants; 

-  Replacement of face-to-face meetings with customers with remote alternatives whenever possible, 

with greater restrictions in the affected areas; 

- 

Implementation of telework plans and division of teams between various locations for critical and non-

critical functions, in order to ensure the ability to maintain service levels without disruption; 

-  Evaluation with our main suppliers and partners of their business continuity plans for COVID-19 to 

ensure minimization of business impact through third-party supplies. 

Customer Service: 

The  customer  phone  service  team  has  been  strengthened  to  cope  with  a  potential  increase  in 

demand. 

Also,  the  communication  to  customers  about  the  means  to  conduct  transactions,  contracting  and 

digital contact was strengthened and implemented an exemption on commissions for the generality 

of transactions carried out through digital channels. 

With regard to the availability of face-to-face service, NOVO BANCO's branches will remain 

open  to  the  public  in  a  conditioned  manner.  The  conditionality  is  reflected  solely  in  the 

restriction on the number of customers who can simultaneously be inside the branch, which 

will be limited to 4 customers. 

However, the following exceptions are foreseen for availability in face-to-face care: 

-  In  situations  where  customers  who  had  visited  the  facilities  and  who  subsequently 

tested  positive  for  the  COVID-19  virus,  the  service  will  be  carried  out  exclusively  by 

telephone during the period of 14 days; 

-  In  situations  of  branches  with  up  to  3 employees,  which will  close  during  lunch  time 

between 12:00 and 13:00; 

- In situations where there is a positive case of COVID-19 infection, the affected branch 

will be closed for the quarantine period. 

Whenever the period of operation or closure of a branch changes, this information will be 

posted in the storefront of the branch, customers of these branches will be informed by email 

or SMS, and information about the closed branches or with service limitations will always be 

up-to-date on the www.novobanco.pt website. 

These  measures  may  have  an  impact  on  NOVO  BANCO's  activity,  however,  given  the 

possibility of using remote and digital channels, NOVO BANCO does not expect these to be 

relevant through the mitigation measures implemented. 

However,  risks  of  a  longer  overall  impact,  arising  from  any  trigger  that  undermines 

confidence, are not yet completely ruled out. 

NOVO BANCO | 2019 ANNUAL REPORT | 261 

 
 
It is also the conviction of the Board of Directors a continuous support from its shareholders, 

we, thus, consider adequate that the financial statements of NOVO BANCO continue to be 

prepared in a going concern basis, as described in note 2.1. 

-  On February 11, 2020, Novo Banco, S.A. - Spanish Branch was informed by a former employee that 

he  had  performed  several  allegedly  fraudulent  acts  involving  several  clients,  relating  to  the 

management  of  a client  portfolio of a given agency  of  the  Spanish  Branch,  in  parallel and  in  non-

compliance  with  the  internal  procedures  defined  by  the  Bank.  NOVO  BANCO  immediately  took 

several steps to verify the veracity of the facts and to quantify the potential damages and identification 

of customers that may be at stake, which are still in progress. On the present date, there is no visibility 

as to the existence of NOVO BANCO's liability and, if confirmed, its effects or the amounts that could 

potentially be at stake, so the eventual liability of NOVO BANCO is, for the moment, insusceptible 

determined or quantified. 

NOVO BANCO | 2019 ANNUAL REPORT | 262 

 
 
 
  
 
7.2  Annex – Adoption of the Financial Stability Forum (FSF) and 

Committee of European Banking Supervisors (CEBS) 

Recommendations on the Transparency of Information and the 

Valuation of Assets 

(Bank of Portugal’s Circular Letters no. 97/2008/DSB of 3 December and no. 58/2009/DSB of 5 August) 

In its Circular Letter no. 58/2009/DSB of 5 August 2009, the Bank of Portugal reiterated “the need for institutions 

to maintain adequate compliance with the recommendations of the Financial Stability Forum (FSF), as well as 

those  issued  by  the  Committee  of  European  Banking  Supervisors  (CEBS),  concerning  the  transparency  of 

information and the valuation of assets, taking into account the proportionality principle”, as set out in Circular 

Letters no. 46/2008/DSBDR of 15 July 2008 and no. 97/2008/DSB of 3 December 2008. 

The Bank of Portugal recommends the inclusion in the reporting documents of a specific chapter or annex 

exclusively dedicated to the issues dealt with in the CEBS and FSF recommendations. 

This chapter aims to ensure compliance with the Bank of Portugal’s recommendations, including references to 

where the information provided may be found within the Management Report or in the Notes to the Financial 

Statements for fiscal years 2019 and 2018.  

I.  BUSINESS MODEL 

1.  Description of the business model 

A description of the Group’s business model is provided in point 1 of the Management Report. The performance 

of the main business areas (operational segments) of the Group is also presented in Note 49. 

2.  Strategy and objectives 

A description of the Group's strategy and objectives is provided in point 2 of the Management Report. The 

securitisation transactions are detailed in Note38. 

3., 4. and 5. Activities developed and contribution to the business 

Point 3 of the Management Report and Note 4 contain information about the activity and contribution to the 

business. 

9 The numbering refers to the Notes to the Consolidated Financial Statements. 

NOVO BANCO | 2019 ANNUAL REPORT | 263 

 
 
 
 
 
 
 
 
 
                                                        
II.  RISK AND RISK MANAGEMENT 

6. and 7. Description and nature of the risks incurred 

Point 3.10 of the Management Report describes how the risk management function is organised within the 

Group. 

Note 41 contains diverse information that together enables the market to form a thorough perception about the 

risks incurred by the Group and the management mechanisms in place to monitor and control such risks. 

III. 

IMPACT OF THE PERIOD OF FINANCIAL TURMOIL ON THE RESULTS  

8., 9., 10., and 11. Qualitative and quantitative description of the results and comparison of impacts 

between periods 

On 31 March 2017, the Resolution Fund signed the sale agreement of NOVO BANCO. On 18 October the 

NOVO BANCO sale process was concluded, following the acquisition of the majority (75%) of the Bank's share 

capital by Nani Holdings, SGPS, S.A., a company owned by the North-American Group Lone Star, through two 

share capital increases in the amount of  Euro 750 million and Euro 250 million, in October and December, 

respectively. This sale was preceded by the completion of a Liability Management Exercise (LME) over bonds 

with a book value of approximately Euro 3 billion. 

12. Decomposition of realised and non-realised write-downs 

The profit and loss of assets and liabilities held for trading, assets and liabilities at fair value through profit or 

loss, assets and liabilities at fair value through profit or loss mandatory, and assets and liabilities at fair value 

through comprehensive income are detailed by financial instrument in Notes 9 and 10. In addition, unrealised 

gains and losses on securities at fair value through other comprehensive income are detailed in Notes 21 and 

34, while the most significant positions are broken down in Note 21. 

13. Financial turmoil and the share price 

NOVO BANCO does not have listed shares. 

14. Maximum loss risk 

Point 3.10 of the Management Report and Note 41 contain the relevant information about potential losses in 

market stress situations. 

15. Debt issued by the Group and results 

Note 39 contains information on the impact of debt revaluation and the methods used to calculate this impact 

on the results. 

NOVO BANCO | 2019 ANNUAL REPORT | 264 

 
 
 
 
 
 
 
 
 
 
 
IV.  LEVEL AND TYPE OF EXPOSURES AFFECTED BY THE PERIOD OF FINANCIAL TURMOIL  

16. Nominal and fair value of exposures 

17.  Credit risk mitigators 

18.  Information about the Group's exposures 

As at 31 December 2019 exposure to Portuguese sovereign debt totalled Euro 4 115 million (2018: Euro 4 434 

million), exposure to Spanish sovereign debt totalled Euro 2 186 million (2018: Euro 3 855 million), exposure 

to Italian sovereign debt totalled Euro 119 million (2018: Euro 83 million) and exposure to Irish sovereign debt 

totalled Euro 228 million (2018: Euro 60 million). 

The information about the Group’s exposures is provided in Note 41. 

19. Movement in exposures between periods 

Note 41 contains diverse information comparing the exposures and results in 2019 and 2018. The disclosed 

information is considered sufficient, given the detail and quantification provided. 

20.  Non-consolidated exposure 

All the structures related to securitisation operations originated by the Group are presented in Note 38. None 

of the SPEs (Special Purpose Entities) were consolidated due to the market turbulence. 

21.  Exposure to monoline insurers and quality of the assets insured 

The Group has no exposure to monoline insurers. 

V.  ACCOUNTING POLICIES AND VALUATION METHODS  

22.  Structured Products 

These situations are described in Note 2 – Summary of Significant Accounting Policies.  

23.  Special Purpose Entities (SPEs) and consolidation 

Disclosure available in Notes 2 and 38. 

24. and 25. Fair value of financial instruments 

See the comments to item 16 of this Annex. Notes 2 and 39 refer to the conditions for utilisation of the fair 

value option as well as the methodology used to value the financial instruments. 

NOVO BANCO | 2019 ANNUAL REPORT | 265 

 
 
 
 
 
 
 
 
 
 
 
VI.  OTHER RELEVANT ASPECTS OF DISCLOSURE  

26.  Description of the disclosure policies and principles 

NOVO BANCO Group, within the context of accounting and financial information disclosure, aims to comply 

with all the regulatory requirements, defined by the accounting standards or by the supervisory and regulatory 

entities. 

At the same time, the Bank aims to meet the best market practices in information disclosure, balancing the 

cost of preparing the relevant information with the benefit that it may provide to the users. 

From the information made available to the Bank’s shareholders, clients, employees, supervisory entities and 

the  public  in  general,  the  Management  Report,  the  Financial  Statements  and  the  respective  Notes,  the 

information on Corporate Governance and the Sustainability Accounts deserve a note. 

The Management Reports and Financial Statements, released on a half-yearly basis, are prepared under IFRS 

that comply with the highest degree of disclosure and transparency and facilitate comparison to other domestic 

and international banks.  

The information on Corporate Governance disclosure in point 4 of the Management Report, presents the most 

relevant topics about the governing structure of the Group. 

The Sustainability Accounts convey  the Group’s perspective about social responsibility in the context of the 

numerous challenges that the modern world faces, whether of an environmental or social nature, or pertaining 

to innovation and entrepreneurship. 

NOVO BANCO | 2019 ANNUAL REPORT | 266 

 
 
 
7.3  Separate Financial Statements of NOVO BANCO as at 31 

December 2019 

NOVO BANCO | 2019 ANNUAL REPORT | 267 

(in thousands of Euros)31.12.201931.12.2018Interest Income4 765 259 762 633Interest Expenses4( 219 109)( 316 392)Net Interest Income 546 150 446 241Dividend income5 17 313 17 864Fee and comission income6 333 362 329 201Fee and comission expenses6( 48 049)( 49 395)Gains or losses on derecognition of financial assets and liabilities not measured at fair value through profit or loss7 59 377( 175 182)Gains or losses on financial assets and liabilities held for trading8( 60 446)( 22 625)Gains or losses on financial assets mandatorily at fair value through profit or loss9( 372 645)( 10 094)Gains or losses on financial assets and liabilities designated at fair value through profit and loss9(  102)-Gains or losses from hedge accounting10( 2 261)( 46 910)Exchange differences11 38 599 42 759Gains or losses on derecognition of non-financial assets12 7 996 19 943Other operating income13 62 522 124 327Other operating expenses13( 112 664)( 164 006)Operating Income 469 152 512 123Administrative expenses( 413 977)( 440 258)Staff expenses14( 242 098)( 244 104)Other administrative expenses16( 171 879)( 196 154)Depreciation23 and 24( 36 681)( 21 314)Provisions or reversal of provisions29( 101 844)( 239 973)Commitments and guarantees given 60 467( 26 161)Other provisions( 162 311)( 213 812)Impairment or reversal of impairment on financial assets not measured at fair value through profit or loss20( 631 044)( 298 792)Impairment or reversal of impairment of investment in subsidiaries, joint ventures and associates22( 36 040)( 47 605)Impairment or reversal of impairment on non-financial assets26 and 27( 298 424)( 236 460)Profit or loss before tax from continuing operations(1 048 858)( 772 279)Tax expense or income related to profit or loss from continuing operations( 38 726)( 660 596)Current tax( 2 541)( 2 714)Deferred tax( 36 185)( 657 882)Profit or loss after tax from continuing operations(1 087 584)(1 432 875)Profit or loss before tax from discontinued operations--Profit or loss for the period(1 087 584)(1 432 875)Attributable to Shareholders of the parent17(0,11)(0,15)Attributable to non-controlling interests17(0,11)(0,15)Basic earnings per share of continuing activities (in Euros)17(0,11)(0,15)Diluted earnings per share of continuing activities (in Euros)17(0,11)(0,15)INCOME STATEMENTNOVO BANCO, S.A.FOR THE YEARS ENDED 31 DECEMBER 2019 AND 2018The accompanying explanatory notes are an integral part of these separate financial statementsNotes 
 
 
 
 
 
 
 
NOVO BANCO | 2019 ANNUAL REPORT | 268 

(in thousands of Euros)31.12.201931.12.2018Net profit / (loss) for the period( 1 087 584)( 1 432 875)Other comprehensive income/(loss) Items that will not be reclassified to results( 104 596)( 71 701)Actuarial gains / (losses) on defined benefit plansa)( 106 026)( 69 951)Fair value changes of equity instruments measured at fair value through other comprehensive incomea) 4 301( 2 952)Fair value changes of financial liabilities at fair value through profit or loss that isattributable to changes in their credit riska)( 2 871) 1 202Items that may be reclassified to results 223 579( 24 441)Foreign exchange differencesa)-( 2 549)Financial assets at fair value through other comprehensive incomea) 223 579( 21 892)Total other comprehensive income/(loss) for the period( 968 601)(1 529 017)a) See Statement of Changes in the EquityThe accompanying explanatory notes are an integral part of these separate financial statementsSTATEMENT OF COMPREHENSIVE INCOME FOR THE YEARS ENDED 31 DECEMBER 2019 AND 2018NOVO BANCO, S.A.Notes 
 
 
 
NOVO BANCO | 2019 ANNUAL REPORT | 269 

(in thousands of Euros)Notes31.12.201931.12.2018ASSETSCash, cash balances at central banks and other demand deposits  181 674 826 802 330Financial assets held for trading  19 748 836 925 544Non-trading financial assets mandatorily at fair value through profit or loss  203 044 7242 949 597Financial assets at fair value through other comprehensive income  208 758 1317 567 290Financial assets at amortised cost  2026 042 24325 651 402Debt securities2 392 8432 302 765Loans and advances 495 252 558 652   (of which, Repurchase Agreement)  8 9 774Loans and advances23 154 14822 789 985Derivatives – Hedge accounting  21 7 992 1 721Fair value changes of the hedged items in portfolio hedge of interest rate risk  21 49 884 31 571Investments in subsidiaries, joint ventures and associates  22 231 425 645 871Tangible assets 194 753 135 731Tangible fixed assets  23 194 753 135 731Intangible assets  24 26 043 4 781Tax assets  25 892 7131 182 481Current Tax Assets  680 3 209Deferred Tax Assets 892 0331 179 272Other assets  263 333 5863 745 772Non-current assets and disposal groups classified as held for sale  27 21 273 186 508TOTAL ASSETS45 026 42943 830 599-LIABILITIESFinancial liabilities held for trading  19 544 400 493 403Financial liabilities measured at amortised cost  2839 924 56438 925 605Deposits from banks10 542 5499 119 139   (of which, Repurchase Agreement)2 168 488 237 178Due to customers27 980 57728 439 075Debt securities issued, Subordinated debt and liabilities associated to transferred assets1 044 4451 135 128Other financial liabilities 356 993 232 263Derivatives – Hedge accounting  21 58 854 36 150Provisions  29 371 744 423 883Tax liabilities  25 9 239 9 112Current Tax liabilities 9 239 9 112Other liabilities  30 471 626 343 167TOTAL LIABILITIES41 380 42740 231 320EQUITYCapital  315 900 0005 900 000Accumulated other comprehensive income  32( 632 033)( 751 016)Retained earnings  32(6 115 245)(4 682 368)Other reserves  325 580 8644 565 538Profit or loss attributable to Shareholders of the parent(1 087 584)(1 432 875)TOTAL EQUITY3 646 0023 599 279TOTAL LIABILITIES AND EQUITY45 026 42943 830 599NOVO BANCO, S.A.BALANCE SHEETAS AT 31 DECEMBER 2019 AND 2018The accompanying explanatory notes are an integral part of these separate financial statements 
 
 
NOVO BANCO | 2019 ANNUAL REPORT | 270 

(in thousands of Euros)Balance as at 31 December 2017 * 5 900 000 (  272 313)( 2 526 486) 3 403 352 ( 2 155 648) 4 348 905 Impact of transition to IFRS 9- (  399 450)-   17 380 - (  382 070)Balance as at 1 January 2018 5 900 000 (  671 763)( 2 526 486) 3 420 732 ( 2 155 648) 3 966 835 Corrections to the impact of transition to IFRS 9-   14 342 (   234)(  1 697)-   12 411   Other Increase / (Decrease) in Equity-   2 547 ( 2 155 648) 1 146 503  2 155 648  1 149 050 Appropriation to retained earnings of net profit / (loss) of the previous period *- - ( 2 155 648)-  2 155 648 - Reserve of Contingent Capital Agreement- - -  1 149 295 -  1 149 295 Other movements-   2 547 - (  2 792)- (   245)Total comprehensive income for the period- (  96 142)- - ( 1 432 875)( 1 529 017)Changes in fair value, net of tax- (  21 892)- - - (  21 892)Foreign exchange differences, net of tax- (  2 549)- - - (  2 549)Remeasurement of defined benefit plans, net of tax- (  69 951)- - - (  69 951)Credit risk changes of financial liabilites at fair value, net of tax-   1 202 - - -   1 202 Reserves of impairment of securities at fair value through OCI-    605 - - -    605 Reserves of sales of securities at fair value through OCI- (  3 557)- - - (  3 557)Net profit / (loss) for the period- - - - ( 1 432 875)( 1 432 875)Balance as at 31 December 2018 5 900 000 (  751 016)( 4 682 368) 4 565 538 ( 1 432 875) 3 599 279   Other Increase / (Decrease) in Equity- - ( 1 432 877) 1 015 326  1 432 875  1 015 324 Appropriation to retained earnings of net profit / (loss) of the previous period- - ( 1 432 875)-  1 432 875 - Reserve of Contingent Capital Agreement   32 - - -  1 037 013 -  1 037 013 Fusion reserve BES GMBH- - - (  195 267)- (  195 267)Fusion reserve BESIL- - -   173 679 -   173 679 Fusion reserve ES Plc- - - (   97)- (   97)Other movements- - (   2)(   2)- (   4)Total comprehensive income for the period-   118 983 - - ( 1 087 584)(  968 601)Changes in fair value, net of tax   32 -   228 454 - - -   228 454 Remeasurement of defined benefit plans, net of tax   15 - (  106 026)- - - (  106 026)Credit risk changes of financial liabilites at fair value, net of tax   32 - (  2 871)- - - (  2 871)Reserves of impairment of securities at fair value through OCI   32 -   4 301 - - -   4 301 Reserves of sales of securities at fair value through OCI   32 - (  4 875)- - - (  4 875)Net income of the period- - - - ( 1 087 584)( 1 087 584)Balance as at 31 December 2019 5 900 000 (  632 033)( 6 115 245) 5 580 864 ( 1 087 584) 3 646 002 NOVO BANCO, S.A.STATEMENT OF CHANGES IN EQUITYFOR THE YEARS ENDED 31 DECEMBER 2019 AND 2018Net profit/(loss) for the period attributable to shareholders of the BankTotalNotesRetained earningsOther reservesShare CapitalThe accompanying explanatory notes are an integral part of these separate financial statementsOther Comprehensive Income* - restated by the amount of the activation of the Contingent Capital Agreement recognized in Other reserves 
 
NOVO BANCO | 2019 ANNUAL REPORT | 271 

(in thousands of Euros)Notes31.12.201931.12.2018Cash flows from operating activitiesInterest received 751 730  776 272 Interest paid( 222 520)( 320 307)Fees and commissions received 333 902  329 767 Fees and commissions paid( 48 049)( 50 841)Recoveries on loans previously written off 30 230  41 971 Contributions to the pension fund- ( 92 863)Cash payments to employees and suppliers( 399 539)( 387 908) 445 754  296 091 Changes in operating assets and liabilities:Deposits with / from Central Banks( 297 651) 4 742 Financial assets mandatorily at fair value through profit or loss( 839 719) 124 074 Financial assets designated at fair value through profit or loss 164 896 ( 331 227)Financial assets at fair value through other comprehensive income( 907 485)(2 039 793)Financial assets at amortised cost(1 172 699)( 30 140)Debt securities( 29 161)( 122 121)Loans and advances to banks 63 182  198 083 Loans and advances to customers(1 206 720)( 106 102)Financial liabilities at amortised cost1 263 360 (1 786 027)Deposits from banks1 716 126 ( 169 638)Due to customers( 452 766)(1 616 389)Derivatives - Hedge accounting( 1 880) 13 121 Other operating assets and liabilities1 097 685 ( 243 033)Net cash from operating activities before corporate income tax( 247 739)(3 992 192)Corporate income taxes paid( 30 308)( 30 262)Net cash from operating activities( 278 047)(4 022 454)Cash flows from investing activitiesDividends received 17 313  17 864 Acquisition of tangible fixed assets ( 17 130)( 14 543)Sale of tangible fixed assets 16 387   315 Acquisition of intangible assets( 26 137)( 5 202)Net cash from investing activities( 9 567)( 1 566)Cash flows from financing activitiesContingent Capital Agreement1 149 295  791 695 Reimbursement of bonds and other debt securities  467 ( 74 768)Issue of subordinated liabilities-  141 200 Net cash from financing activities1 149 762  858 127 Net changes in cash and cash equivalents 862 148 (3 165 893)Cash and cash equivalents at the beginning of the period 544 199 3 710 092 Net changes in cash and cash equivalents 862 148 (3 165 893)Cash and cash equivalents at the end of the period1 406 347  544 199 Cash and cash equivalents include:Cash18 174 156  149 266 Deposits with Central Banks181 408 908  546 023     (of which, Restricted balances)( 268 479)( 258 131)Deposits with banks18 91 762  107 041 Total1 406 347  544 199 CONSOLIDATED CASH FLOW STATEMENTFOR THE YEARS ENDED 31 DECEMBER 2019 AND 2018The accompanying explanatory notes are an integral part of these individual financial statementsNOVO BANCO, S.A. 
  
 
NOVO BANCO 

Notes to the Separate Financial Statements as at 31 December 2019 

(Amounts expressed in thousands of Euro, except when otherwise indicated) 

NOTE 1 – ACTIVITY 

NOVO BANCO, S.A. is the main entity of the financial Group NOVO BANCO focused on the banking activity, 

having  been  incorporated  on  the  3rd  of  August  2014  per  deliberation  of  the  Board  of  Directors  of  Bank  of 

Portugal (the Central Bank of Portugal) dated 3rd of August 2014 (8 p.m.), under No. 5 of article 145-G of the 

General  Law  on  Credit  Institutions  and  Financial  Companies  (“Regime  Geral  das  Instituições  de  Crédito  e 

Sociedades Financeiras” (RGICSF)) , approved by Decree-Law No. 298/92, of 31 December, following the 

resolution  measure  applied  by  Bank  of  Portugal  to  Banco  Espírito  Santo,  S.A.  (BES),  under  the  terms  of 

paragraphs  1  and  3-c)  of  article  145-C  of  the  RGICSF,  from  which  resulted  the  transfer of   certain assets, 

liabilities and off-balance sheet elements as well as assets under management of BES from BES to NOVO 

BANCO (NOVO BANCO or the Bank). 

As a result of the resolution measure applied, Fundo de Resolução (“Resolution Fund”) became the sole owner 

of the share capital of NOVO BANCO, in the amount of Euro 4 900 million, with the status of a transition bank, 

with  a  limited  duration,  due  to  the  commitment  assumed  by  the  Portuguese  State  with  the  European 

Commission to sell its shares within two years from the date of its incorporation, extendable for one year. 

On 31 March 2017, the Resolution Fund signed the sale agreement of NOVO BANCO. On 18 October 2017 

the sale process was concluded, following the acquisition of the majority (75%) of its share capital by Nani 

Holdings, SGPS, SA, a company belonging by the North-American Group Lone Star, through two share capital 

increases in the amount of Euro 750 million and Euro 250 million, in October and December, respectively. 

Thus,  as  at  31  December  2019,  the  share  capital  of  NOVO  BANCO  amounted  to  Euro  5  900  million, 

represented by 9 799 999 997 nominative shares, with no nominal value. 

Within the sale process, a Contingent Capitalization Agreement was created with the sale process, which in 

case  its  capital  ratios  decrease  below  the  regulatory  requirements  defined  for  NOVO  BANCO,  and 

cumulatively, losses are recorded in a delimited portfolio of assets, the Resolution Fund makes a payment 

corresponding to the lower of the losses recorded and the amount needed to restore the capital ratios at the 

relevant level, up to a maximum of Euro 3 890 million. 

With the conclusion of the sale process, NOVO BANCO ceased to be considered a transition bank and began 

to  operate  normally,  although  still  being  subject  to  certain  measures  restricting  its  activity,  imposed  by  the 

European Competition Authority. 

Since 18 October 2017 the financial statements of NOVO BANCO are consolidated by Nani Holdings SGPS, 

S.A., with registered office at Avenida D. João II, No. 46, 4A, Lisbon.  

NOVO BANCO, S.A. has its registered office in Lisbon, at Avenida da Liberdade, No. 195.  

As at 31 December 2019, NOVO BANCO has a retail network comprising 368 branches in Portugal and abroad 

(31  December  2018:  383  branches),  branches  in  Spain  and  Luxembourg  and  4  representative  offices  in 

Switzerland (31 December 2018: 5 representative offices). 

NOVO BANCO | 2019 ANNUAL REPORT | 272 

 
 
During 2019, the subsidiaries BES GMBH, BESIL and ESPLC were merged into NOVO BANCO. The branches 

in London and the Cayman Islands were also closed. 

NOTE 2 – MAIN ACCOUNTING POLICIES 

2.1. Basis of presentation 

In accordance with Regulation (EC) No. 1606/2002 of 19 July 2002 of the European Council and the Parliament 

and Notices 5/2015 of Bank of Portugal, the separate financial statements from NOVO BANCO, S.A. were 

prepared  in  accordance  with  the  International  Financial  Reporting  Standards  (IFRS)  as  adopted  by  the 

European Union effective as of 1 January 2019. 

The IFRS comprise accounting standards issued by International Accounting Standards Board (IASB) as well 

as  interpretations  issued  by  the  International  Reporting  Interpretations  Committee  (IFRIC),  and  by  their 

predecessor bodies Standing Interpretations Committee (“SIC”). 

The separate financial statements of NOVO BANCO are presented as at 31 December 2019. The accounting 

policies used by the Bank in their preparation are consistent with those used in the preparation of the financial 

statements as at 31 December 2018, except in what concerns with the new standards issued. These changes 

are presented below. 

Changes in accounting policies  

New and amended standards 

As described in Note 44, in the preparation of its separate financial statements as at 31 December 2019 the 

Bank  adopted  the  accounting  standards  issued  by  the  IASB  and  the  IFRIC  interpretations  with  mandatory 

effect as from 1 January 2019. The accounting policies used by the Bank in preparing the separate financial 

statements, described in this note, were adopted accordingly. 

In these financial statements, the Bank first applied IFRS 16, which is mandatory for periods beginning on or 

after 1 January 2019. The Bank did not early adopt any other regulation or interpretation. 

IFRS 16 Leases 

The Bank first adopted IFRS 16 Leases as at 1 January 2019 and the comparative information presented for 

2018 has not been restated, so it is presented, as previous reported, in accordance with IAS 17 and related 

interpretations. 

According to IFRS 16: 

-  as a lessee, the standard introduces a single accounting model with the recognition of rights-of-use 

assets representative of their rights of use of the underlying assets and lease liabilities representative 

of their obligations to make lease payments; 

-  as a lessor, accounting remains the same as existing accounting policies and leases may be classified 

as financial or operating. 

NOVO BANCO | 2019 ANNUAL REPORT | 273 

 
 
 
 
 
 
In  the  transition  to  IFRS  16,  the  Bank  recognized  assets  under  right  of  use  and  lease  liabilities,  with  the 

following impact in the consolidated financial statements: 

Lease Definition 

The Bank first adopted IFRS 16 through the modified retrospective approach, so no impact was recognized in 

equity,  since  there  were  no  differences  between  the  right-of-use  asset  and  the  lease  liability  in  the  initial 

recognition on 1 January 2019. 

In the transition to IFRS 16, the Bank opted to apply the “practical expedient” allowed by the standard to support 

the assessment of which transactions are leases. The Bank has only applied IFRS 16 in contracts that were 

previously identified as leases. Contracts that were not identified as leases under IAS 17 and IFRIC 4 were not 

revalued to determine whether they were leases. Therefore, the definition of lease in accordance with IFRS 16 

has  been  applied  only  to  contracts  that  entered  into  force  or  have  changed  as  of  or  after  1  January  2019 

(including). 

Previously, the Bank classified real estate leases as operational leases in accordance with IAS 17. Leases 

typically  take  place  over  periods  of  up  to  5  years.  Some  of  them  include  an  option  to  renew  the  lease  for 

additional periods that vary between 1 month and 20 years after the end of the non-cancellable period. Some 

leases also provide for additional rent payments due to changes in local index prices. 

In the transition, for leases classified as operating leases in accordance with IAS 17, the lease liabilities were 

measured  at  the  present  value  of  the  remaining  lease  payments,  discounted  at  the  Bank’s  incremental 

financing rate on 1 January 2019. The right-of-use assets are measured at the amount equivalent to the lease 

liability, adjusted by the amount of any advance or accumulated lease payments. 

Practical expedients 

The Bank has adopted some practical expedients provided for in the standard in applying IFRS 16 to leases 

previously classified as operating leases in accordance with IAS 17. 

-  Apply the exception of non-recognition of assets under right of use and liabilities for short-term leases 

(i.e. with a lease term of 12 months or less); 

-  Apply the exception of non-recognition of assets under use and liabilities for low value leases (i.e. 

new value less than Euro 5 thousand); 

-  Do not separate lease components from non-lease components. 

For leases that were classified as finance leases in accordance with IAS 17, the accounting amount of assets 

under lease use and the liability of the lease as at 1 January 2019 was determined at the accounting amount 

of the lease asset and the lease liability, according to IAS 17 immediately prior to that date. 

The accounting standards and interpretations recently issued, but not yet effective and which the Bank has not 

yet applied in the preparation of its financial statements, can be analysed in Note 40. 

NOVO BANCO | 2019 ANNUAL REPORT | 274 

(in thousands of Euros)Assets under right-of-use presented in Other tangible assets  94 035 Lease liabilities  94 035  
 
 
 
The separate financial statements are expressed in thousands of Euro, rounded to the nearest thousand. They 

have been prepared under the assumption of continuity of operations from the accounting records and following 

the historical cost convention, except for the assets and liabilities accounted for at fair value, namely derivative 

financial instruments, financial assets and liabilities at fair value through profit or loss, financial assets at fair 

value through other comprehensive income, investment properties and hedged assets and liabilities, in respect 

of their hedged component. 

Changes in accounting estimates 

The preparation of financial statements in accordance with IFRS requires the Bank to make judgements and 

estimates and use assumptions that affect the application of the accounting policies and the reported amounts 

of income, expenses, assets and liabilities. Changes in such assumptions or differences when compared to 

the reality may impact the current estimates and judgements. The areas involving a higher level of judgement 

or  complexity,  or  areas  where  assumptions  and  estimates  are  significant  to  the  consolidated  financial 

statements are analysed in Note 3. 

The Separate financial statements and the Management Report of 31 December 2019 were approved at the 

Executive Board of Directors’ meeting held on 25 March 2020 and will be submitted to the General Assembly 

of Shareholders, which has the power to justifiably decide to change them. However, it is Executive Board of 

Directors conviction that these separate financial statements will be approved without changes. 

2.2. Foreign currency transactions 

Foreign currency transactions are translated into the functional currency using the exchange rate prevailing at 

the date of the transaction. 

Monetary  assets  and  liabilities  denominated  in  foreign  currencies  are  translated  into  Euro  at  the  foreign 

exchange rates ruling at the balance sheet date. Foreign exchange differences arising on this translation are 

recognised in the income statement. 

Non-monetary assets and liabilities recorded at historical cost, denominated in foreign currency, are translated 

using the exchange rate prevailing at the transaction date. Non-monetary assets and liabilities, denominated 

in foreign currency, that are stated at fair value are translated into Euro at the foreign exchange rates ruling at 

the dates the fair value was determined. The resulting exchange differences are accounted for in the income 

statement,  except  if  related  to  equity  instruments  classified  as  financial  assets  at  fair  value  through  other 

comprehensive income, which are recorded in equity reserves. 

Foreign exchange differences relating to cash flow hedges and the hedging of the net investment in foreign 

operational units, when they exist, are recognised in other comprehensive income. 

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2.3. Derivative financial instruments and hedge accounting 

Classification 

The Bank classifies its derivative portfolio into (i) fair value hedge and (ii) trading derivatives, which include, in 

addition to the trading book, other derivatives contracted for the purpose of hedging certain assets and liabilities 

designated at fair value through profit or loss but not classified as hedging (fair value option). 

Recognition and measurement 

Derivative financial instruments are initially recognised at their fair value on the date the derivative contract is 

entered into (trade date). Subsequent to initial recognition, the fair value of derivative financial instruments is 

remeasured on a regular basis and the resulting gains or losses on remeasurement are recognised directly in 

the  income  statement,  except  for  derivatives  designated  as  hedging  instruments.  The  recognition  of  the 

resulting gains or losses arising on the derivatives designated as hedging instruments depends on the nature 

of the risk being hedged and the hedge model used. 

Derivatives traded on organised markets, namely futures and some options contracts, are recorded as trading 

derivatives and their fair value changes are recorded against the income statement. The margin accounts are 

included under other assets and Other liabilities (see Notes 26 and 30) and comprise the minimum collateral 

mandatory for open positions. 

The fair value of the remaining derivative financial instruments corresponds to their market value, if available, 

or is determined using valuation techniques, including discounted cash flow models and options pricing models, 

as appropriate. 

Hedge accounting  

(iv)  Classification criteria  

Derivative  financial  instruments  used  for  hedging  purposes  may  be  classified  in  the  accounts  as  hedging 

instruments provided the following criteria are cumulatively met: 

Hedging instruments and hedged items are eligible for the hedge relationship; 

(i)  At  the  inception  of  the  hedge,  the  hedge  relationship  is identified  and  documented,  including 
identification of the hedged item and hedging instrument and evaluation of the effectiveness of 
the hedge; 

(ii)  There is an economic relationship between the hedged item and the hedging instrument; 

(iii)  The effect of credit risk does not dominate the changes in value that result from this economic 

relationship; 

(iv)  The effectiveness of the hedge can be reliably measured, both at the inception of the hedge and 

on an ongoing basis. 

The use of derivatives is framed in the Bank’s risk management strategy and objectives. 

- Fair value hedge 

In a fair value hedging operation, the carrying value of the hedged asset or liability, determined in accordance 

with the respective accounting policy, is adjusted to reflect the changes in its fair value attributable to the risk 

NOVO BANCO | 2019 ANNUAL REPORT | 276 

 
 
 
 
being hedged. Changes in the fair value of the derivatives that are designated as hedging instruments are 

recorded in the income statement, together with any changes in the fair value of the hedged asset or liability 

that are attributable to the risk hedged. In cases where the hedging instrument covers an equity instrument 

designated at fair value through other comprehensive income, changes in fair value are also recognised in 

other comprehensive income. 

If the hedge no longer meets the effectiveness requirement, but the objective of risk management stays the 

same, the Bank may adjust the hedging operation in order to meet the eligibility criteria (rebalancing). 

If  the  hedge  no  longer  meets  the  criteria  for  hedge  accounting  (if  the  hedging  instrument  expires,  is  sold, 

terminated  or  exercised,  without  having  been  replaced  in  accordance  with  the  entity's  documented  risk 

management  objective),  the  derivative  financial instrument is  transferred  to  the  trading portfolio  and  hedge 

accounting is discontinued prospectively. The cumulative adjustment to the carrying book value of a hedged 

asset or liability corresponding to a fixed income instrument, is amortised via the income statement over the 

period to its maturity, using the effective interest rate method. 

- Cash flow hedge 

When a derivative financial instrument is designated as a hedge against the variability of highly probable future 

cash  flows,  the  effective  portion  of  the  changes  in  the  fair value  of  the  hedging  derivative  is  recognised  in 

reserves, being recycled to the income statement in the periods in which the hedged item affects the income 

statement. The ineffective portion is recognised in the income statement. 

When  a  hedging  instrument  expires  or  is  sold,  or  when  a  hedge  no  longer  meets  the  criteria  for  hedge 

accounting,  any  cumulative  gain  or  loss  recognised  in  reserves  at  that  time  is  recognised  in  the  income 

statement when the hedged transaction also affects the income statement. When a hedged transaction is no 

longer expected to occur, the cumulative gain or loss reported in equity is recognised immediately in the income 

statement and the hedging instrument is reclassified to the trading portfolio. 

Embedded derivatives 

If a hybrid contract includes a host contract that is a financial asset under IFRS 9, the Bank classifies the entire 

contract in accordance with the policy outlined in note Note 2.4. 

If a hybrid contract includes a host contract that is not an asset under IFRS 9, an embedded derivative shall 

be separated from the host contract and accounted for as a derivative under this Standard if, and only if:  

a.  The  economic  characteristics  and  risks  of  the  embedded  derivative  are  not  closely  related  to  the 

economic characteristics and risks of the host contract; 

b.  a separate financial instrument with the same terms as the embedded derivative satisfies the definition 

of a derivative; and 

c.  The hybrid contract is not measured at fair value and changes in fair value are recognised in profit or 

loss  (a  derivative  that  is  embedded  in  a  financial  liability  at  fair  value  through  profit  or  loss  is  not 

separated). 

These embedded derivatives are measured at fair value with the changes in fair value being recognised in the 

income statement. 

NOVO BANCO | 2019 ANNUAL REPORT | 277 

 
 
 
 
 
2.4. Other financial assets: placements with credit institutions, customer loans and securities  

From 1 January 2018, the Bank initially classifies all of its financial assets based on the business model for 

managing  the  assets  and  the  asset’s  contractual  terms.  This  classification  determines  how  the  asset  is 

measured after its initial recognition: 

-  Amortised cost: if it is held within a business model with the objective to hold financial assets in order 

to  collect  contractual  cash  flows  that  are  solely  payments  of  principal  and  interest  (SPPI  -  solely 

payments of principal and interest); 

-  Fair value through other comprehensive income: if it is held within a business model, the objective of 

which  is  achieved  by  both  collecting  contractual  cash  flows  and  selling  financial  assets  and  the 

contractual cash flows fall under the scope of SPPI. In addition, upon initial recognition, the Bank may 

choose  to  classify  irrevocably  equity  instruments  in  the  fair  value  through  other  comprehensive 

income portfolio being the changes in the fair value recognised in equity;  

-  Mandatorily measured at fair value through profit or loss: all cases not within the scope of SPPI; 

-  Measured at fair value through profit or loss: other financial instruments not included in the business 

models described above. If these assets are acquired for the purpose of trading in the short term, 

they are classified as held for trading. 

In  accordance  with  its  documented  strategy  for  risk  management,  the  Bank  contracts  derivative  financial 

instruments to hedge certain risks pertaining to a specific part of the loan portfolio, without, however, resorting 

to hedge accounting as described in Note 2.3. In these situations, the initial recognition of the loan is made 

measurement fair value through profit or loss. In this manner, measurement consistency is achieved between 

the loans and the derivatives for risk management purposes (accounting mismatch). 

Initial recognition and measurement and derecognition  

These financial assets are initially recognised at fair value plus transaction costs, except for financial assets at 

fair value through profit or loss, where transaction costs are directly recognised in the income statement. 

Financial assets are derecognised when (i) the Bank's contractual rights to its cash flows have expired, (ii) the 

Bank  has  transferred  substantially  all  the  risks  and  rewards    with  its  holding,  or  (iii)  retained  part,  but  not 

substantially  all  the  risks  and  rewards  associated  with  their  detention,  control  over  the  assets  has  been 

transferred. When a financial asset measured at fair value through OCI is derecognised, the accumulated gain 

or loss previously recognised in other comprehensive income is reclassified to profit or loss. In the specific 

case of equity instruments, the cumulative gain or loss previously recognised in other comprehensive income 

is not reclassified to profit or loss and is transferred between equity captions. 

Deposits and loans and advances to banks and loans and advances to customers are recorded on the date 

the amount of the transaction is advanced to the counterparty. Acquisitions and disposals of securities are 

recognised on the trade date, that is, on the date on which the Bank undertakes to acquire or dispose of the 

asset. 

Financial assets at amortised cost or accounted at fair value through other comprehensive income  

In  accordance  with  IFRS  9  -  Financial  Instruments,  for  a  financial  asset  to  be  classified  and  measured  at 

amortised cost or at fair value through other comprehensive income, it is necessary that: 

(i)  The contractual terms of the financial asset give rise to cash flows that are solely payments of principal 

and  interest  (SPPI  -  solely  payments  of  principal  and  interest)  on  the  principal  amount  outstanding. 

Principal, for the purposes of this test is defined as the fair value of the financial asset at initial recognition. 

NOVO BANCO | 2019 ANNUAL REPORT | 278 

 
The contractual terms that are SPPI are consistent with a basic lending arrangement. Contractual terms 

that  introduce  exposure  to  risks  or  volatility  in  the  contractual  cash  flows  that  are  unrelated  to  a  basic 

lending arrangement, such  as  exposure  to changes  in  stocks  or  commodity  prices, do  not  give  rise to 

contractual cash flows that are solely payments of principal and interest on the amount outstanding. In 

such cases, the financial asset is required to be measured at fair value through profit or loss; 

(ii)  The financial asset is held within a business model with the objective to hold financial assets to maturity 

to collect contractual cash flows (financial assets at amortised cost) or to collect the contractual cash flows 

until maturity and selling the financial asset (financial assets at fair value through other comprehensive 

income). The assessment of the business models of the financial asset is fundamental for its classification. 

The Bank determines the business models by financial asset groups according to how they are managed 

to achieve a particular business objective. The Bank's business models determine whether cash flows will 

be generated by obtaining only contractual cash flows, from selling the financial assets or both. At initial 

recognition of a financial asset, the Bank determines whether it is part of an existing business model or if 

it reflects a new business model. The Bank reassesses its business models in each reporting period in 

order to determine whether there have been changes in business models since the last reporting period. 

The above requirements do not apply to lease receivables, which meet the criteria defined in IFRS 16 – Leases.  

Financial  assets  that  are  subsequently  measured  at  amortised  cost  or  at  fair  value  through  other 

comprehensive income are subject to impairment. 

Financial  assets  at  fair  value  through  other  comprehensive  income  are  initially  recorded  at  fair  value  and 

subsequently  measured  at  fair  value  with  changes  in  the  fair  value  recognised  in  reserves  (other 

comprehensive  income)  until  derecognition,  when  cumulative  potential  gains  and  losses  recognised  in 

reserves are reclassified to the caption Gains and losses on financial assets and liabilities designated at fair 

value through profit or loss. In the specific case of equity instruments, the cumulative gains/ (losses) previously 

recognised in equity is not reclassified to profit or losses being reclassified between equity accounts. However, 

dividends received from these equity instruments are recognised in profit or loss. 

At  initial  recognition,  financial  assets  at  amortised  cost  are  recorded  at  acquisition  cost,  and  subsequently 

measured at amortised cost based on the effective interest rate. Interest, calculated at the  effective interest 

rate, and dividends are recognised in profit or loss. 

Financial assets at fair value through profit or loss  

Financial assets measured at fair value through profit or loss present the following characteristics: 

- 

- 

contractual cash flows are not SPPI (mandatorily measured at fair value through profit or loss); and/or 

it is held within a business model which objective is neither to obtain only contractual cash flows or to 

obtain contractual cash flows and sale; or 

- 

it is designated at fair value through profit or loss as a result of applying the fair value option. 

These assets are measured at fair value and the respective revaluation gains or losses are recognised in the 

income statement. 

The fair value of listed financial assets is based on bid-prices, the bid price of the last transaction or on the bid 

known. In the absence of a price an active market, the Bank estimates fair value using (i) valuation techniques, 

including  the  use  of  recent  similar  arm’s  length  transactions,  discounted  cash  flow  techniques  and  option 

pricing models customized to reflect the specificities and circumstances of the instrument and (ii) valuation 

assumptions based on market information. 

NOVO BANCO | 2019 ANNUAL REPORT | 279 

 
For assets included in the level 3 of fair value hierarchy, whose quotation is provided by a third-party using 

parameters that are not observable in the market, the Bank carries out, when applicable, a detailed analysis 

of the historical and liquidity performance of these assets, which may imply an additional adjustment to its fair 

value. 

Reclassifications 

If the Bank changes a business model, the financial assets included in that model are reclassified and  the 

classification and measurement requirements for the new category are applied prospectively as from that date.  

Impairment 

The Bank records impairment allowance for expected credit losses ("ECLs") for the following debt instruments: 

-  Loans and advances to customers; 

-  Financial and performance guarantees; 

- 

Import documentary credits; 

-  Confirmed export documentary credits; 

-  Undrawn loan commitments; 

-  Money market exposures;  

-  Securities portfolio. 

Debt instruments at amortised cost or at fair value through other comprehensive income are in the scope of 

the impairment calculation. 

Impairment losses identified are recognised in the income statement and are subsequently reversed through 

the income statement if, in a subsequent period, the amount of impairment losses decreases. 

The impairment calculation approach distinguishes between the 12 months’ expected credit losses - Stage 1 - 

and the lifetime expected credit losses. To determine expected lifetime losses, the approach considers the 

projection of contractual cash flows - Stage 2 - or the present value of the expected recoveries - Stage 3. Thus, 

the model of impairment calculation by Stage is summarized as follows: 

-  expected credit loss resulting from a potential loss event occurring within the next 12 months after the 

calculation date (Stage 1); or 

-  expected credit loss, resulting from all potential loss events expected over the lifetime, applied to the 

projection of contractual cash flows (Stage 2); or 

-  expected credit loss resulting from the difference between the amount outstanding and the present 

value of the cash flows estimated to be recovered from the exposure10 (Stage 3). 

Therefore, for the determination of impairment, the classification by Stage for all exposures according to their 

level of credit risk, as summarized in the figure below, is made beforehand: 

10 Parameters used to determine recoveries vary, mainly depending on the risk profile / nature of the exposure. 

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Stage 3  

The process of assigning Stage to an exposure starts by checking if the Stage 3 criteria applies. If the exposure 

is classified as Default - according to the current internal definition11 - this exposure is classified as Stage 3. 

Thus, the classification of exposures in Stage 3 is based on the occurrence of a default event, with objective 

evidence of loss occurring at the time from which a significant change occurs in the creditor-debtor relationship, 

being the creditor exposed to a monetary loss. 

Stage 2  

Exposures  are  classified  as  Stage  2  whenever  there  is  a  significant  increase  in  credit  risk,  since  initial 

recognition. If there is no objective evidence of loss d with the exposure, criteria are analysed to determine 

whether exposure has significantly increased its credit risk. 

The  significant  increase  in  credit  risk  is  assessed  through  qualitative  and  quantitative  evidence.  Once  it  is 

verified that - at least - one of these triggers is active, the exposure is classified in Stage 2. The table below 

describes the criteria and respective thresholds applicable: 

11 The internal definition of Default is aligned with article 178 of CRD IV, providing criteria of material past due for more than 90 days 
and for unlikely to pay. 

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As explained in IFRS 9, the assessment of the significant increase in credit risk also involves comparing the 

current risk level of an exposure against the level of risk at origination. 

The  Bank  assigns  an  internal  credit  risk  grade  to  the  exposure  /  borrower,  depending  on  its  quality  and 

associated  with  the  probability  of  default.  In  assessing  whether  the  exposure  credit  risk  has  increased 

significantly since initial recognition, the Bank compares, at the reporting date, the lifetime probability of default 

with the probability of default at origination of the exposure. Depending on whether the observed variation falls 

above a defined threshold - relative and / or absolute - the exposure is classified in Stage 2. 

In addition to this event, the Bank considers other events, that if verified imply the classification in Stage 2 

(e.g.: material default for more than 30 days, risk events in the financial system, internal credit risk grade above 

a certain threshold, among others). 

Stage 1 

A classificação de exposições em Stage 1 depende: 

(i)  absence of active events that qualify for Stage 3 and Stage 2, which were mentioned and described 

above; or  

(ii)  the framing of these exposures under the low-credit risk exemption. These exposures, if not in Stage 

3, are automatically classified in Stage 1. 

The Bank assesses collective and individual impairment. In the collective assessment model, the impairment 

calculation is based on an initial classification of the credit risk level – Stage 1, 2 or 3; in the individual analysis 

the calculation is based on a going concern or gone concern approach. 

If for a particular loan there is no objective evidence of impairment in an individual level, the loan is grouped 

together with other loans that have similar credit risk characteristics (loan portfolio) and assessed collectively 

through the application of estimated risk factors for exposure segment - collective assessment of impairment. 

If an impairment loss is identified on an individual basis, the amount of the impairment loss determined prevails 

over the collective impairment. 

Individual assessment is carried out for the following exposures: 

-  All  borrowers  classified  as  defaulted  (stage  3),  or  classified  in  stage  2  and  with  no  internal  grade 

assigned, with exposure above Euro 1 million; 

-  All borrowers classified in stage 2, with exposure above Euro 5 million; 

-  All borrowers classified in stage 1 and with no internal grade assigned, with credit exposure above 

Euro 5 million;  

-  All real estate entities and financial holdings with credit exposure above Euro 5 million; 

-  All other low-risk borrowers (stage 1) with exposure above Euro 25 million; and 

-  Additionally, the following borrowers are selected for individual analysis: 

o 

o 

o 

identified by the Committee based on other justified criteria (e.g.: sector of activity) 

exposures that in the past were subject to an individual impairment recognition; 

exposures  that  based  on  new  events  which  may  impact  the  impairment  calculation,  might  be 
elected 
Impairment  Committee  members  or  by  another 
body/committee. 

for  analysis  by  one  of 

the 

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For purposes of the collective assessment of impairment, loans are grouped on a basis of similar credit risk 

characteristics,  taking  in  consideration  the  Bank’s  credit  risk  management  process.  For  each  of  these 

homogeneous risk groups, risk factors are estimated and then applied for impairment assessment purposes. 

For  purposes  of  the  collective  assessment  of  impairment,  loans  are  allocated  to  risk  sub-segments  in 

accordance with the following definitions in the table bellow: 

1st Segmentation 

2nd Segmentation 

3rd Segmentation 

4th Segmentation 

Scenarios 

Client type 

Corporate 

Risk segment 

Large companies 
Real Estate 
Medium companies 
Small companies 
Start-Ups 
Financial Institutions 
Sovereign 

Rating notation 

Collaterals – LTV 

Individuals 

Product type 

Mortgage 
Consumer loans 
Credit cards 
Other individuals 

Scoring notation 

Typically,  Corporate  segments  consider  the 
value of collateral for segmentation purposes 

The mortgage segment considers the value of 
the  financed  asset  for  the  purposes  of 
segmentation 

As required by IFRS 9, the impairment assessment should reflect different expectations of macroeconomic 

developments,  i.e.,  it  should  incorporate  multiple  scenarios.  In  order  to  incorporate  the  effects  of  future 

macroeconomic behaviour on loss estimates, forward looking macroeconomic estimates are included in some 

of the risk parameters used to calculate impairment. In fact, different possible scenarios giving rise to the same 

number of impairment results are considered. 

In this context, the process of defining macroeconomic scenarios must consider the following principles: 

-  Representative scenarios that capture the existing non-linearities (e.g. a base scenario, an optimistic 

and a pessimistic scenario);  

-  The  base scenario should  be consistent  with  the inputs  used  in  other  exercises in the  Bank  (e.g., 

Planning).  This  is  ensured  since  the  option  used  for  the  purpose  of  calculating  impairment  was 

precisely the same methodology that the Bank uses in internal and / or regulatory planning exercises; 

-  Alternative scenarios to the base scenario should not originate extreme scenarios; 

-  The correlation between the projected variables should be realistic with the economic reality (e.g. if 

GDP is increasing it is expected that unemployment is decreasing). 

The macroeconomic scenarios and projections available also have a probability of occurrence. In the case of 

the base scenario, since it is the most representative, it has a 60% probability of occurrence. The other two 

alternative scenarios, considered to be variations of the central scenario, have probabilities of occurrence of 

25% for the less favorable alternative scenario compared to the base scenario and 15% for the more favorable 

alternative scenario compared to the base scenario. 

The exercise of build the base and alternative macroeconomic scenarios for the Portuguese economy is based 

on  a  combination  of  econometric  forecasts,  information  on  forecasts  from  other  external  institutions  and 

application of subjective expert judgment. 

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In the first component, GDP growth is estimated through estimates for the growth of expenditure components, 

obtaining GDP through the formula GDP = Consumption + Investment + Exports - Imports. The econometric 

specifications chosen are those that, after testing different alternatives, generate the best result. 

The econometric estimates thus obtained are then weighted with forecasts from external institutions, according 

to the principle that the combination of different projections tends to be more accurate than just a forecast (the 

risk of errors and bias associated with specific methods and variables is minimized). 

The  forecasts  for  prices  (consume  and  real  estate)  and  unemployment  follow  a  similar  methodology:  own 

forecasts based on an estimated model, weighted with forecasts from external institutions, if available. In a 

base scenario, the projections for interest rates start from market expectations (provided by Bloomberg), with 

possible adjustments in accordance with the principles defined above, if considered appropriate (weighting by 

expert judgment and forecasts from external institutions). The alternative scenarios are based on the historical 

observation of deviations from the trend in GDP behavior (cost and contraction cycles), the reference of EBA 

recommendations for extreme adverse scenarios, the stylized facts of economic cycles, with respect to the 

components of expenditure, prices, unemployment, etc. and estimates. 

So, when reviewing / updating the scenarios – at least once a year – the respective probabilities of execution 

are  also  reviewed.  Once  updated  the  scenarios,  the  values  of  the  risk  parameters  are  also  updated  for 

subsequent  consideration  on  impairment  calculation.  The  final  impairment  assessment  will  result  from  the 

addition of the impairment in each scenario weighted by the respective probability of execution. 

It is still relevant to mention the existence of specific portfolios where the internal credit risk grades incorporate, 

by its attribution process, forward-looking information. We refer to the commonly referred known Low Default 

Portfolios  for  which  the  attribution  of  an  internal  credit  risk  grade  is  based  on  a  medium  and  long-term 

perspective and incorporating all the forward-looking information available. 

Therefore, for this universe of portfolios the incorporation of the forward-looking information is guaranteed. 

Write-offs 

Write-off is defined as the derecognition of a financial asset from the Bank’s balance sheet, which should only 

occur when cumulatively: 

(i)  The total amount of the credit has been demanded, that is, the credit must be fully recognized as overdue 
credit. Exemptions from this requirement are extra-judicial agreements, PER and Insolvency, where part 
of the credit may remain due and the remaining debt is written off by judicial/ extra-judicial decision; 

(ii)  All  the  recovery  efforts,  considered  appropriate,  have  been  developed  (and  the  relevant  evidence 

gathered) and additional efforts to recover the asset will not be considered economically viable.  

(iii)  The credit recovery expectations are very low, leading to an extreme scenario of total impairment– 100% 
impairment. This rule is only applicable for contracts without real estate collateral and if the whole contract 
is classified as overdue. In all other cases, it is necessary to ensure that the amount to be written off is 
fully impaired (at least in the month prior to the month of the write-off); and 

(iv)  A final agreement has been obtained as part of a restructuring process and the remaining debt can no 

longer be recovered. 

Or  additionally,  if  it  is  considered  more  beneficial  to  sell  the  credit  to  a  third  party.  At  the  time  of  sale,  the 

difference between the sale amount and the balance sheet amount must be fully impaired, and at the time of 

sale the credit will be derecognized in exchange of the funds/assets received. 

Subsequent payments received after the write-off must be recognized as subsequent write-off recoveries. 

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2.5. Assets sold with repurchase agreements, securities loaned and short sales 

Securities sold subject to repurchase agreements (repos) at a fixed price or at a price that corresponds to the 

sales price plus a lender’s return are not derecognised from the balance sheet. The corresponding liability is 

included under amounts due to banks or to customers, as appropriate. The difference between the sale and 

repurchase price is treated as interest and deferred over the life of the agreement, using the effective interest 

rate method. 

Securities purchased under agreements to resell (reverse repos) at a fixed price or at a price that corresponds 

to the purchase price plus a lender’s return are not recognised in the balance sheet, the purchase price paid 

being recorded as loans and advances to banks or customers, as appropriate. The difference between the 

purchase and resale price is treated as interest and deferred over the life of the agreement, using the effective 

interest rate method. 

Securities  ceded  under  loan  agreements  are  not  derecognised  in  the  balance  sheet,  being  classified  and 

measured in accordance with the accounting policy described in Note 2.4. Securities received under borrowing 

agreements are not recognised in the balance sheet.  

Short sales  correspond  to securities  sold  that  are not  included in the  Bank’s assets.  They  are  recorded  as 

financial liabilities held for trade, at the fair value of the assets to be returned in the scope of the repurchase 

agreement. Gains and losses resulting from the change in their respective fair value are recognised directly in 

the income statement. 

2.6. Financial liabilities 

An instrument is classified as a financial liability when it contains a contractual obligation to transfer cash or 

another financial asset, regardless of its legal form. Financial liabilities are derecognised when the underlying 

obligation is liquidated, expires or is cancelled. 

Non-derivatives  financial  liabilities  include  deposits  from  banks  and  customers,  loans,  debt  securities, 

subordinated debt and short sales. Preference shares issued are considered to be financial liabilities when the 

Bank assumes the obligation of reimbursement and/or the payment of dividends. 

These financial liabilities are recognised (i) initially, at fair value less transaction costs and (ii) subsequently, at 

amortised  cost,  using  the  effective  interest  rate  method,  except  for  short  sales  and  financial  liabilities 

designated at fair value through profit or loss, which are measured at fair value.  

The Bank designates, at inception, certain financial liabilities at fair value through profit or loss when: 

- 

It  eliminates  or  significantly  reduces,  a  measurement  or  recognition  inconsistency  (accounting 

mismatch) that would otherwise occur; 

-  The financial liability it’s part of a portfolio of financial assets or financial liabilities or both, managed 

and  evaluated  on  a  fair  value  basis,  according  with  the  Bank’s  risk  management  or  investment 

strategy; or 

-  These financial liabilities contain embedded derivatives and IFRS 9 allows designate the entire hybrid 

contract at fair value through profit and loss. 

Reclassifications between categories of liabilities are not allowed.  

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The  structured  products  issued  by  the  Bank  –  except  for  the  structured  products  for  which  the  embedded 

derivatives were separated, recorded separately and revalued at fair value - are classified under the fair value 

through profit or loss category because they always meet one of the abovementioned conditions.  

The fair value of listed financial liabilities is their current market bid prices. In the absence of a quoted price, 

the Bank establishes the fair value by using valuation techniques based on market information, including the 

Group issuer’s own credit risk.  

Profits or losses arising from the revaluation of liabilities at fair value are recorded in the income statement. 

However, the change in fair value attributable to changes in credit risk is recognised in other comprehensive 

income.  At  the  time  of  derecognition  of  the  liability,  the  amount  recorded  in  other  comprehensive  income 

attributable to changes in credit risk is not transferred to the income statement. 

The Bank accounts material changes in the terms of an existing liability or part of it as an extinction of the 

original financial liability and recognises of a new liability. The terms are assumed to be substantially different 

if the present value of the cash flows under the new terms, including any fees paid net of commissions received, 

and discounted using the original effective interest rate is at least 10% different from the discounted present 

value  of  the  remaining  cash  flows  from  the  original  financial  liability.  The  difference  between  the  carrying 

amount of the original liability and the value of the new liability is recognised in the income statement.  

If  the  Bank  repurchases  debt  securities  issued,  these  are  derecognised  from  the  balance  sheet  and  the 

difference between the carrying book value of the liability and its acquisition cost is recognised in the income 

statement. 

2.7. Financial and performance guarantees  

Financial guarantees  

Financial guarantee contracts are contracts that require the issuer to make specified payments to reimburse 

the holder for a loss due to non-compliance with the contractual terms of a debt instrument, namely the payment 

of principal and/or interest. 

Financial guarantees are initially recognised in the financial statements at fair value. Financial guarantees are 

subsequently measured at the higher of (i) the fair value recognised on initial recognition and (ii) the amount 

of any financial obligation arising as result of the guarantee contracts, measured at the balance sheet date. 
Any change in the amount of the liability relating to guarantees is taken to the income statement.  

Financial guarantee contracts issued by the Bank normally have a stated maturity date and a periodic fee, 

usually paid in advance, which varies in function of the counterpart risk, the amount and the time period of the 

contract. Consequently, the fair value of the financial guarantee contracts issued by the Bank, at the inception 

date, is approximately equal to the initial fee received, considering that the conditions agreed to are market 

conditions. Hence, the amount recognised at the contract date is equal to the amount of the commission initially 

received, which is recognised in the income statement over the period to which it relates. Subsequent periodic 

fees are recognised in the income statement in the period to which they relate. 

Performance guarantees 

Performance guarantees are contracts that result in the compensation of a party if the other does not comply 

with  its  contractual  obligation.  Performance  guarantees  are  initially  recognised  at  their  fair  value,  which  is 

NOVO BANCO | 2019 ANNUAL REPORT | 286 

 
 
 
normally evidenced by the amount of the commissions received during the contract period. When there is a 

breach of contract, the Bank has the right to reverse the guarantee, recognizing the amounts in Loans and 

advances to customers after transferring the compensation for the losses to the collateral taker. 

2.8. Equity instruments  

An instrument is classified as an equity instrument when it does not contain a contractual obligation to deliver 

cash or another financial asset, regardless of its legal form, but evidences a residual interest in the assets of 

an entity after deducting all of its liabilities.  

Transaction costs directly attributable to the issuance of equity instruments are recorded against equity as a 

deduction  from  the  amount  issued.  Amounts  paid  or  received  relating  to  acquisitions  or  sales  of  equity 

instruments are recognised in equity, net of transaction costs. 

Distributions to holders of an equity instrument are deducted directly from equity as dividends, when declared.  

2.9. Offsetting financial instruments  

Financial assets and liabilities are offset and the net amount reported in the balance sheet when there is a 

legally enforceable right to offset the recognised amounts and there is an intention to settle on a net basis, or 

to realize the asset and settle the liability simultaneously. The legally enforceable right may not be contingent 

on future events, and must be enforceable in the course of the normal activity of NOVO BANCO, as well as in 

the event of default, bankruptcy or insolvency of the Bank or the counterparty. 

2.10. Foreclosed properties and non-current assets held for sale  

Non-current assets or disposal groups (groups of assets to be disposed of together and the related liabilities 

that  include  at  least  one  non-current  asset)  are  classified  as  held  for  sale  when  it  is  expectable  that  their 

carrying values will be recovered mainly through a sale transaction (including those acquired exclusively with 

a view to their subsequent disposal), the assets or disposal groups are available for immediate sale and the 

sale is highly probable (within the period of one year). 

Immediately before the initial classification as held for sale, the measurement of the non-current assets (or of 

all the assets and liabilities in a disposal group) is brought up to date in accordance with the applicable IFRS. 

Subsequently, these assets or disposal groups are remeasured at the lower of their carrying value and fair 

value less costs to sell. When the carrying book value of non-current assets corresponds to fair value less 

costs to sell, the fair value level of the IFRS 13 hierarchy corresponds mostly to level 3. 

In  the  scope  of  its  loan  granting  activity,  the  Bank  incurs  in  the  risk  of  the  borrower  failing  to  repay  all  the 

amounts due. For mortgage loans, the Bank executes the collateral and receives the real estate properties. 

The Bank also receives real estate properties through foreclosing. Due to the provisions of the General Law 

on  Credit  Institutions  and  Financial  Companies  (“Regime  Geral  das  Instituições  de  Crédito  e  Sociedades 

Financeiras”  (RGICSF)),  banks  are  prevented,  unless  authorised  by  Bank  of  Portugal,  from  acquiring  real 

estate property that is not essential to their installation and daily operations and the pursuit of their object (No. 

1 of article 112 of RGICSF), being able to acquire, however, real estate property in exchange for loans granted 

by  same.  This  real  estate  property  must  be  sold  within  2  years,  period  which  may,  based  on  reasonable 

NOVO BANCO | 2019 ANNUAL REPORT | 287 

 
 
 
 
grounds, be extended by Bank of Portugal, on the conditions to be determined by this Authority (article 114 of 

RGICSF). 

Although the Bank’s objective is to immediately dispose of all real estate property acquired as payment in kind 

for loans or through collaterals execution, during financial year 2016 the Bank changed the classification of this 

real estate properties from Non-current assets held for sale to Other assets, due to the permanence of same 

in the portfolio exceeding 12 months. However, the accounting method has not changed, these being initially 

recognized at the lower of their fair value less costs to sell and the carrying amount of the subjacent loans. 

Subsequently,  these  real estate  properties  are  measured  at  the  lower  of  its  initial  carrying  amount  and  the 

corresponding  fair  value  less costs  to  sell and it  is  not  depreciated.  Unrealized  losses  on  these  assets, so 

determined, are recorded in the income statement. 

The  valuation  of  these  real  estate  properties  is  performed  in  accordance  with  one  of  the  following 

methodologies, applied in accordance with the specific situation of the asset: 

(i)  Market Method 

The Market Comparison Criteria takes as a reference transaction values of similar and comparable real 

estate properties to the real estate property under valuation, obtained through market prospection carried 

out in the zone. 

(ii) 

Income Method 

Under  this  method,  the  real  estate  property  is  valued  based  on  the  capitalization  of  its  net  income, 

discounted to the present using the discounted cash-flow method. 

(iii)  Cost Method 

This method aims to reflect the current amount that would be required to substitute the asset in its present 

condition, separating the value of the real estate property into its fundamental components: Urban Ground 

Value and Urbanity Value; Construction Value; and Indirect Costs Value. 

Valuations carried out are performed by independent entities. The valuation reports are analysed internally to 

assess the adequacy of the assumptions, comparing the historical sale values with the revalued amounts of 

the assets so as to assess the parameters and process adequacy with the market evolution.  

Additionally, since these are assets whose level in fair value hierarchy of IFRS 13 mostly corresponds to level 

3,  given  the  subjectivity  of  some  assumptions  used  in  the  valuations  and  the  fact  that  there  are  external 

indications with alternative values, the Bank proceeds to analyzes on the assumptions used, which may imply 

additional adjustments to their fair value. 

2.11. Tangible fixed assets 

The Bank’s tangible fixed assets are measured at cost less accumulated depreciation and impairment losses. 

The cost includes expenditure that is directly attributable to the acquisition of the assets.  

Subsequent  costs  with  tangible  fixed  assets  are  only  recognized  when  it  is  probable  that  future  economic 

benefits associated with them will flow to the Bank. All repair and maintenance costs are charged to the income 

statement during the period in which they are incurred, on the accrual basis. 

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Land is not depreciated. The depreciation of tangible fixed assets is calculated using the straight-line method, 

at the following depreciation rates that reflect their estimated useful lives: 

The useful lives and residual values of the tangible fixed assets are reviewed at each reporting date.  

When  there  is  an  indication  that  an  asset  may  be  impaired,  IAS  36  requires  its  recoverable  amount  to  be 

estimated  and  an  impairment  loss  recognized  when  the  book  value  of  the  asset  exceeds  its  recoverable 

amount. Impairment losses are recognized in the income statement, being reversed in subsequent periods, 

when  the  reasons  that  led  to  their  initial  recognition  cease  to  exist.  For  this  purpose,  the  new  depreciated 

amount shall not exceed that which would be recorded had the impairment losses not been imputed to the 

asset, but considering the normal depreciation the asset would have been subject to.  

The recoverable amount is determined as the lower of its net selling price and its value in use, which is based 

on the net present value of the estimated future cash flows arising from the continued use and ultimate disposal 

of the asset at the end of its useful life.  

On the date of the derecognition of a tangible fixed asset, the gain or loss determined as the difference between 

the net selling price and the net carrying book value is recognized under the caption Other operating income 

and expenses. 

2.12. Intangible assets  

The  costs  incurred  with  the  acquisition,  production  and  development  of  software  are  capitalized,  as  are 

additional costs incurred by the Bank to implement said software. These costs are amortised on a straight-line 

basis over their expected useful lives, which usually range between 3 and 6 years.  

Costs that  are directly  associated  with  the  development  of specific software  applications,  that  will probably 

generate economic benefits beyond one financial year, are recognized and recorded as intangible assets 

All remaining costs associated with information technology services are recognized as an expense as incurred. 

NOVO BANCO | 2019 ANNUAL REPORT | 289 

 
 
 
 
 
2.13. Leases 

IFRS 16 – Leases 

According to IFRS 16: 

-  as  a  lessee,  the  standard  defines  a  single  accounting  model  with  the  recognition  of  rights-of-use 

assets representative of their rights of use of the underlying assets and lease liabilities representative 

of their obligations to make lease payments; 

-  as a lessor, accounting depends on the classification as financial or operating. 

The  Bank  adopted  IFRS 16 using  the  Modified  Retrospective  approach,  so  there  was  no  impact  on  its net 

worth as there are no differences between the right to use the asset and the lease liability at the time of initial 

recognition on 1 January 2019. 

A. Lease Definition 

- Determining whether an Agreement Contains a Lease 

The Bank assesses whether a contract is or contains a lease based on the lease definition. In accordance with 

IFRS 16, a contract is or contains a lease if it has the right to control the use of an identified asset for a certain 

period of time, in exchange for retribution.  

For leases in which the Bank is a lessee, it was decided not to separate the non-lease components and to 

account the lease and non-lease components as a single lease component. 

B. As lessee 

Finance lease contracts are recorded at the inception date, both under assets and liabilities, at the cost of the 

asset leased, which is equal to the present value of the outstanding lease instalments. Instalments comprise 

(i) an interest charge, which is recognised in the income statement and (ii) the repayment of principal, which is 

deducted from liabilities. Financial charges are recognised as costs over the lease period, in order to produce 

a constant periodic rate of interest on the remaining balance of the liability for each period. 

The Bank leases various assets, including real estate, vehicles and IT equipment. 

As  lessee,  the  Bank  initially  classified  leases  as  operating  leases  or  finance  leases  based  on  the  overall 

assessment of whether the lease substantially transfers all risks and rewards associated with ownership of the 

underlying assets.  In  accordance  with  IFRS 16, the  Bank  recognizes  leased  assets  and lease liabilities  for 

some asset classes, i.e., these leases are on the entity's balance sheet. 

However, the Bank has opted not to recognize assets under right of use and liabilities for short-term leases, 

with a lease term of 12 months or less, and low value asset leases (e.g. IT equipment). The Bank recognizes 

the lease payments associated with these leases as expenses on a straight-line basis over the lease term. 

The Bank presents assets under right of use that do not fit the definition of investment property as "tangible 

fixed assets", in the same line as the underlying assets of the same nature that they own. Right-of-use assets 

that fall under the definition of investment property are presented as investment property. 

The Bank presents the lease liabilities under "other liabilities" in the statement of financial position. 

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Significant judgment in determining contract lease term 

The Bank has applied judgment to determine the lease term of certain agreements, in which it acts as lessee, 

and  which  include  renewal  and  termination  options.  The  Bank  determines  the  lease  term  as  the  non-

cancellable lease term, together with any periods covered by an option to extend the lease if it is reasonably 

certain to be exercised, or any periods covered by an option to terminate the lease, if reasonably certain not 

to  be  exercised.  This  assessment  will  have  an  impact  on  the  lease  term,  which  will  significantly  affect  the 

amount of the lease liabilities and recognized right-of-use assets. 

The Bank has the option, namely in real estate lease agreements, to lease assets for additional periods from 

1 month to 20 years. The Bank applies judgment in assessing whether it is reasonably right to exercise the 

renewal option. That is, it considers all the relevant factors that create an economic incentive for renewal. 

For leases that were classified as finance leases in accordance with IAS 17, the accounting amount of assets 

under lease use and the liability of the lease as at 1 January 2019 was determined at the accounting amount 

of the lease asset and the lease liability, according to IAS 17 immediately prior to that date. 

Practical expedients 

The Bank has adopted some practical expedients provided for in the standard in applying IFRS 16 to leases 

previously classified as operating leases in accordance with IAS 17. 

-  Apply the exception of non-recognition of assets under right of use and liabilities for short-term leases 

(i.e. with a lease term of 12 months or less); 

-  Apply the exception of non-recognition of assets under use and liabilities for low value leases (i.e. 

new value less than Euro 5 thousand); 

-  Do not separate lease components from non-lease components. 

C. As lessor 

Financial leases 

Assets leased out are recorded in the balance sheet as loans granted, at an amount equal to the net investment 

made  in  the  leased  assets,  together  with  any  estimated  unguaranteed  residual  value.  Interest  included  in 

instalments charged to customers is recorded as interest income, whilst repayments of principal, also included 

in the instalments, are deducted from the amount of the loans granted. The recognition of the interest reflects 

a constant periodic rate of return on the lessor's net outstanding investment.  

Operating leases  

Payments made by the Bank under operating leases are charged to the income statement in the period to 

which they relate. 

Until  31  December  2018,  the  Bank  classified  leasing  operations  as  finance  leases  or  operating  leases, 

according  to  their  substance  and  not  their  legal  form,  meeting  the  criteria  set  out  in  IAS  17  - 

Leases. Transactions  in  which  the  risks  and  rewards  incidental  to  ownership  of  an  asset  are  substantially 

transferred  to  the  lessee  are  classified  as  finance  leases. All  other  lease  transactions  are  classified  as 

operating leases. The accounting policies applicable to the Bank as lessor in the comparative period are not 

different from those policies applicable under IAS 17. 

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2.14. Employee benefits 

Pensions 

Pursuant to the signature of the Collective Labour Agreement (“Acordo Colectivo de Trabalho” (ACT)) for the 

banking sector and its subsequent amendments resulting from the 3 tripartite agreements described in Note 

16, pension funds and other mechanisms were set up to cover liabilities assumed with pensions on retirement, 

disability, survival and health-care benefits. 

The liabilities’ coverage is assured, for most of the Group companies, by pension funds managed by GNB  - 

Sociedade Gestora de Fundos de Pensões, SA, subsidiary of NOVO BANCO Group. 

The pension plans of the Bank are defined benefit plans, as they establish the criteria to determine the pension 

benefit to be received by employees during retirement, usually dependent on one or more factors such as age, 

years of service and salary level. 

The retirement pension liabilities are calculated semi-annually, in 31 December and 30 June of each year, for 

each  plan  individually,  using  the  Projected  Unit  Credit  Method,  being  annually  reviewed  by  qualified 

independent actuaries. The discount rate used in this calculation is determined with reference to market rates 

associated with high-quality corporate bonds, denominated in the currency in which the benefits will be paid 

out and with a maturity similar to the expiry date of the plan’s liabilities. 

The  Bank  determines  the  net  interest  income  /  expense  for  the  period  incurred  with  the  pension  plan  by 

multiplying the plan’s net assets / liabilities (liabilities net of the fair value of the fund’s assets) by the discount 

rate used to measure the retirement pension liabilities referred to above. On that basis, the net interest income 

/ expense was determined based on the interest cost on the retirement pension liabilities net of the expected 

return  on  the  funds’  assets,  both  calculated  using  the  discount  rate  applied  in  the  determination  of  the 

retirement pension liabilities. 

Re-measurement gains and losses, namely (i) actuarial gains and losses arising due to differences between 

actuarial  assumptions  used  and  real  values  verified  (experience  adjustments)  and  changes  in  actuarial 

assumptions and (ii) gains and losses arising due to the difference between the expected return on the fund’s 

assets  and  the  actual investment  returns, are  recognised  in  equity  under  the  caption  other  comprehensive 

income. 

The Bank recognizes as a cost in the income statement a net total amount that includes (i) current service 

costs, (ii) net interest income / expense with the pension fund, (iii) the effect of early retirement, (iv) past service 

costs, and (v) the effect of settlements or curtailments occurring during the period. The net interest income / 

expense with the pension plan is recognised as interest income or interest expense, depending on its nature. 

Early retirement costs correspond to increases in liabilities due to employees retiring before turning 65 (normal 

retirement age foreseen in the ACTV) and which forms the basis of the actuarial calculation of pension fund 

liabilities. Whenever the possibility of the early retirement provided for in the pension fund regulation is invoked, 

the  responsibilities  of  same  must  be  incremented  by  the  value  of  the  actuarial  calculation  of  the  liabilities 

corresponding to the period between the early retirement and the employee turning 65. 

The Bank makes payments to the funds to assure their solvency, the minimum levels set by Bank of Portugal 

being:  (i)  the  liability  with  pensioners  must  be  totally  funded  at  the  end  of  each  period,  and  (ii)  the  liability 

relating to past service costs for active employees must be funded at a minimum level of 95%.  

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The Bank assesses the recoverability of any excess in a fund regarding he retirement pension liabilities, based 

on the expectation of reductions in future contributions.  

Health-care benefits 

The Bank provides to its banking employees health-care benefits through a specific Social-Medical Assistance 

Service. This Social-Medical Assistance Service (SAMS) is an autonomous entity which is managed by the 

respective Union.  

SAMS provides its beneficiaries services and/or contributions with medical assistance expenses, diagnostics, 

medication, hospitalization and surgeries, in accordance with its funding availability and internal regulations.  

Until 1 February 2017, the Bank’s annual mandatory contribution to SAMS amounted to 6.50% of the total 

annual  remuneration  of  active  employees,  including,  amongst  others,  the  holiday  subsidy  and  Christmas 

subsidy.  

Arising from the signature of the new Collective Labour Agreement (ACT) on 5 July 2016, published in Labour 

Bulletin (Boletim do Trabalho) No. 29, of 8 August 2016, the Bank’s contributions to SAMS as from 1 February 

2017, correspond to a fixed amount (as per Annex VI of the new ACT) for each employee, 14 times a year.  

The calculation and recognition of the Bank’s liability with post-retirement health-care benefits is similar to the 

calculation and recognition of the pension liability described above. These benefits are covered by the Pension 

Fund, which presently covers all liabilities with pensions and health-care benefits. 

Long-term service bonus and Career bonus 

In accordance with the previous ACT ("Acordo Colectivo de Trabalho") for the Banking Sector, in force until 

July  2016,  the  Bank had  the commitment  to pay  active  employees  who  completed 15,  25  and 30  years  of 

service in the Bank, long-term service bonuses corresponding to one, two and three times, respectively, their 

monthly salary paid at the date the bonuses were paid.  

At the date of early retirement due to disability or presumed disability, employees had the right to a long-term 

service bonus proportional to that which they would receive if they were to remain in service until meeting the 

next bonus level. 

The long-term service bonuses were accounted for by the Bank in accordance with IAS 19, as other long-term 

employee benefits. The Bank’s liability with these long-term service bonuses were periodically estimated by 

the Bank using the Projected Unit Credit Method. The actuarial assumptions used were based on expectations 

as to future salary increases and mortality tables. The discount rate used in this calculation was determined 

using the methodology described for retirement pensions. In each period, the increase in the liability for long-

term service bonuses, including actuarial gains and losses and past service costs, was charged to the income 

statement.  

Upon the signature of the new ACT on 5 July 2016, the long-term service bonus was extinguished and the 

Bank paid its employees the proportional share of the bonuses due on entry into force of the new ACT.  

Under the new ACT, the long-term service bonus was replaced by a career bonus, payable immediately prior 

to the employee´s retirement date, if the employee retires at the service of the Bank, corresponding to 1.5 of 

his/her salary at the time of its payment.  

The career bonus is accounted for by the Bank in accordance with IAS 19, as a long-term employee benefit. 

The remeasurement effects and past service costs of this benefit are recognized in the income statement for 

the year, as occurred with the accounting model for long-term service bonuses.  

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The  amount  of  the  Bank's  liabilities  with  this  career  bonus  is  likewise  periodically  estimated  based  on  the 

Projected  Unit  Credit  Method.  The  actuarial  assumptions  used  are  based  on  expectations  of  future  salary 

increases  and  mortality  tables.  The  discount  rate  used  in  this  calculation  is  determined  applying  the  same 

methodology described above for retirement pensions. 

Employees’ variable remuneration 

The Bank recognizes under costs the short-term benefits paid to employees who were at its services in the 

respective accounting period. 

-  Profit-sharing and bonus plans 

The  Bank  recognizes  the  cost  expected  with  profit-sharing  pay-outs  and  bonuses  when  it  has  a 

present, legal or constructive, obligation to make such payments as a result of past events, and can 

make a reliable estimate of the obligation. 

-  Obligations with holidays, holiday subsidy and Christmas subsidy 

In accordance with the legislation in force in Portugal, employees are annually entitled to one month 

of  holidays and  one month of  holiday subsidy,  this  being  a  right  acquired  in  the  year  prior  to  their 

payment. In addition, employees are annually entitled to one month of Christmas subsidy, which right 

is acquired throughout the year and settled during the month of December of each calendar year. 

Hence, these liabilities are recorded in the period in which the employees acquire the right to same, 

regardless of the date of their respective payment. 

2.15. Corporate Income tax  

NOVO BANCO and its subsidiaries are subject to the tax regime consigned in the Código do Imposto sobre o 

Rendimento das Pessoas Coletivas (IRC code).  

The total amount of corporate income tax comprises current tax and deferred tax.  

Corporate  income  tax  is  recognized  in  the  income  statement  except  to  the  extent  that  it  relates  to  items 

recognized directly in equity, in which case it is recognized under deferred tax reserves (other comprehensive 

income). Corporate income tax recognized directly in equity relating to fair value remeasurement of financial 

assets at fair value through other comprehensive income and cash flow hedges is subsequently recognized in 

the income statement when the gains or losses giving rise to said income tax are also recognized in the income 

statement.  

Current taxes 

Current tax is the tax expected to be paid on the taxable profit for the year, calculated using tax rules and tax 

rates enacted or substantively enacted in each jurisdiction. The tax is recognized in each financial reporting 

period based on management estimates as regards the average effective tax rate foreseen for the entire fiscal 

year. 

Current tax is calculated based on taxable income for the period, which differs from accounting income due to 

adjustments resulting from expenses or income not relevant for tax purposes or which will only be considered 

in subsequent years. 

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Deferred taxes 

Deferred  tax  is  calculated  on  timing  differences  arising  between  the  carrying  book  values  of  assets  and 

liabilities for financial reporting purposes and their respective tax base and is calculated using the tax rates 

enacted or substantively enacted at the balance sheet date in each jurisdiction and that are expected to apply 

when the timing differences are reversed.  

Deferred tax liabilities are recognized for all taxable timing differences except for goodwill, non-deductible for 

tax  purposes,  differences  arising  on  the  initial  recognition  of  assets  and  liabilities  that  neither  affect  the 

accounting nor taxable profit, and that do not result from a business combination, and differences relating to 

investments in subsidiaries to the extent that they will probably not reverse in the foreseeable future. Deferred 

tax assets are recognized to the extent that it is probable that future taxable profits will be available against 

which  the  deductible  timing  differences  can  be  offset.  Deferred  tax  liabilities  are  always  accounted  for, 

regardless of the performance of NOVO BANCO. 

Taxable income or tax loss reported by the Bank may be corrected by the Portuguese Tax Authorities within a 

period of four years, except when any deduction was made or a tax credit was used, in which case this period 

corresponds to the period during which this right may be exercised (5 or 12 years in the case of tax losses, 

depending on the financial year). The Executive Board of Directors considers that any corrections, resulting 

mainly  from  differences  in  interpretation  of  tax  legislation,  will  not  have  a  material  effect  on  the  financial 

statements.  

The Bank, as established in IAS 12, paragraph 74, offsets deferred tax assets and liabilities whenever (i) it has 

the legally enforceable right to offset current tax assets and current tax liabilities; and (ii) they relate to corporate 

income taxes levied by the same Taxation Authority, on the same tax entity or different taxable entities that 

intent to settle current tax liabilities and assets on a net basis, or to realize the assets and settle the liabilities 

simultaneously, in each future period in which the deferred tax liabilities or assets are expected to be settled 

or recovered. 

2.16. Provisions and Contingent liabilities  

Provisions are recognized when: (i) the Bank has a current legal or constructive obligation, (ii) it is probable 

that its settlement will be required in the future and (iii) a reliable estimate of the obligation can be made. 

Provisions related to legal cases opposing the Bank to third parties, are constituted according to internal risk 

assessments made by Management, with the support and advice of its legal advisors.  

When the effect of the passage of time (discounting) is material, the provision corresponds to the net present 

value of the expected future payments, discounted at an appropriate rate considering the risk associated with 

the obligation. In these cases, the increase in the provision due to the passage of time is recognized in financial 

expenses. 

Restructuring provisions are recognized when the Bank has approved a formal, detailed restructuring plan and 

such restructuring has either commenced or has been publicly announced.  

A provision for onerous contracts is recognized when the benefits expected to be derived by the Bank from a 

contract are lower than the unavoidable costs of meeting its obligation under the contract. This provision is 

measured at the present value of the lower of the estimated cost of terminating the contract and the estimated 

net costs of continuing the contract.  

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If a future outflow of funds is not probable, this situation reflects a contingent liability. Contingent liabilities are 

always disclosed, except when the likelihood of their occurrence is remote. 

2.17. Recognition of interest income and expense  

Interest income and expense is recognized in the income statement under interest and similar income and 

interest  expense  and  similar  charges  for  all  financial  instruments  measured  at  amortised  cost  and  for  all 

financial assets at fair value through other comprehensive income, using the effective interest rate method. 

Interest arising on financial assets and liabilities at fair value through profit or loss is also included under interest 

and similar income or interest expense and similar charges, as appropriate. 

The effective interest rate is the rate that discounts the estimated future cash payments or receipts throughout 

the expected life of the financial instrument or, when appropriate, a shorter period to the net book value of the 

financial asset or liability. The effective interest rate is calculated at inception and is not subsequently revised, 

except in respect of financial assets and liabilities with a variable interest rate. In this case, the effective interest 

rate is periodically revised, taking into consideration the impact of the change in the interest rate of reference 

on the estimated future cash flows. 

When calculating the effective interest rate, the Bank estimates the cash flows considering all the contractual 

terms of the financial instrument (for example, prepayment options) but does not consider future credit losses. 

The calculation includes all the commissions that are an integral part of the effective interest rate, transaction 

costs and all other related premiums or discounts.  

Interest and similar income includes interest from financial assets for which were recognized impairment. The 

interest from financial assets classified as Stage 3 are determined based on the effective interest rate method 

applied to the net book  value. When the asset is no longer classified as Stage 3, the interest is calculated 

based on the gross book value.  

For derivative financial instruments, excluding derivatives held for risk management purposes (see Note 2.3), 

the interest component of the changes in their fair value is not separated and is classified under net gains / 

(losses) from financial assets and liabilities at fair value through profit or loss. The interest component of the 

changes in the fair value of derivatives held for risk management purposes is recognized under interest and 

similar income or interest expense and similar charges. 

2.18. Recognition of fee and commission income 

Fees  and  commissions  income  are  recognized  as  revenue  from  customer  contracts  to  the  extent  that 

performance obligations are met: 

-  Fees and commissions that are earned on the execution of a significant act, such as loan syndication 

fees, are recognized as income when the significant act has been completed; 

-  Fees and commissions earned over the period during which the services are provided are recognized 

as income in the financial year in which the services are provided; 

-  Fees and commissions that are an integral part of the effective interest rate of a financial instrument 

are recognized as income using the effective interest rate method. 

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2.19. Recognition of dividend income 

Dividend income is recognized when the right to receive the dividend payment is established. 

2.20. Segment reporting  

In accordance with the paragraph 4 of IFRS 8  – Operational Segments, the Bank is waived to present the 

report by segment on an individual basis, since the separated financial statements are presented together with 

the consolidated financial statements. 

2.21. Earnings per share  

Basic earnings per share are calculated by dividing the net income attributable to the shareholders of the parent 

company by the weighted average number of ordinary shares outstanding during the period.  

For the calculation of diluted earnings per share, the weighted average number of ordinary shares outstanding 

is adjusted to reflect the impact of all potential dilutive ordinary shares, such as those resulting from convertible 

debt and share options granted to employees. The dilution effect translates into a decrease in earnings per 

share,  based  on  the  assumption  that  the  convertible  instruments  will  be  converted  or  the  options  granted 

exercised. 

2.22. Cash and cash equivalents 

For the purposes of the cash flow statement, cash and cash equivalents comprise balances with a maturity of 

less  than  three  months  from  the  date  of  acquisition  /  contracting  and  whose  risk  of  change  in  value  is 

immaterial, including cash, deposits with Central Banks and deposits with other credit institutions. Cash and 

cash equivalents exclude restricted balances with Central Banks. 

2.23. Provision of insurance or reinsurance mediation services  

NOVO BANCO is an entity authorized by the Instituto de Seguros de Portugal for the practice of insurance 

mediation activity in the category of Mediator of Linked Insurance, in accordance with Article 8, a), i), of Decree-

Law No. 144/2006, of July 31, developing the activity of insurance intermediation through sale of life and non-

life insurance contracts. As remuneration for the rendered services of insurance mediation, the Bank receives 

commissions that are defined in agreements / protocols established between the Bank and the Insurers. 

The commissions received by the services of insurance mediation cover the following modalities: 

- 

commissions  that  include  a  fixed  and  variable  component.  The  fixed  component  is  calculated  by 

applying  a  predetermined  rate  on  the  value  of  the  subscriptions  made  through  the  Bank  and  the 

variable component is calculated monthly according to pre-established criteria, with the total annual 

commission equal to the sum of the commissions calculated monthly; 

-  other variable commissions, which are calculated and paid annually by insurer in the beginning of the 

following year. 

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The commissions received by the insurance mediation services are recognized in accordance with the principle 

of  accruals  accrual,  so  that  commissions  paid  at  a  different  time  than  the  period  to  which  they  relate  are 

registered as an amount receivable under Other Assets. 

NOTE 3 – MAIN ACCOUNTING ESTIMATES AND JUDGEMENTS USED IN PREPARING 
THE FINANCIAL STATEMENTS  

Considering that the current accounting framework requires applying judgements and calculating estimates 

involving  some  degree  of  subjectivity,  the  use  of  different  parameters  or  judgements  based  on  different 

evidence may result in different estimates. The main accounting estimates and judgments used in applying the 

accounting principles by the Bank are discussed in this Note in order to improve the understanding of how their 

application affects the reported results of the Bank and its disclosure. 

3.1.  Impairment  of  financial  assets  at  amortised  cost  and  at  fair  value  through  other 

comprehensive income  

The critical judgements with greater impact on the recognized impairment values for the financial assets at 

amortised cost and at fair value through other comprehensive income are the following:  

-  Assessment of the business model: the measurement and classification of financial assets depends 

on  the  results of  SPPI  test  and  on  the  business  model setting.  The  Bank  determines  its business 

model based on how it manages the financial assets and its business objectives. The Bank annually 

monitors if the business model classification is appropriate based on the analysis on the anticipated 

derecognition of the assets at amortised cost or at fair value through other comprehensive income, 

assessing if it is necessary to prospectively apply any changes; 

-  Significant  increase  on  the  credit  risk:  as  mentioned  on  the  Note  2.4  –  Other  financial  assets 

investments in credit institutions, customer loans and securities, the determination of the transfer of 

an asset from stage 1 to stage 2 with the purpose of determining the respective impairment is made 

based on the significant increase of its credit risk, though IFRS 9 does not objectively define what 

constitutes a significant increase on credit risk; 

-  Classification  of  default:  the  internal  definition  of  exposure  in  default  is  broadly  in  line  with  the 

regulatory  definition  in  Article  178  of  CRR/CRD  IV.  This  regulation  defines  qualitative  criteria  for 

assessing the default classification – unlikely to pay -, which are replicated in the internal definition 

implemented by NOVO BANCO and which result in performing judgements when assessing the high 

probability  that  the  borrower  does  not  fulfil  its  obligations within  the  conditions agreed with  NOVO 

BANCO; 

-  Definition of groups of financial assets with similar credit risk characteristics: when the expected credit 

losses are measured through collective model, the financial instruments are aggregated based on the 

same  risk  characteristics.  The  Bank  monitors  the  credit  risk  characteristics  in  order  to  assure  the 

correct reclassification of the assets, in cases of changes on the credit risk characteristics; 

-  Models and assumptions: the Bank uses several models and assumptions on the measurement of 

the  expected credit  losses.  The  judgement  is  applied  on  the  identification  of  the  more appropriate 

model for each type of asset as well as in the determination of the assumptions used in these models, 

including the assumptions related with the main credit risk drivers. In addition, in compliance with the 

NOVO BANCO | 2019 ANNUAL REPORT | 298 

 
 
 
IFRS 9 regulation that clarifies the need for the impairment result to consider multiple scenarios, a 

methodology for incorporating different scenarios into the risk parameters was implemented. Thus, 

the calculation of collective impairment considers several scenarios with a specific weighting, based 

on  the  internal  methodology  defined  about  scenarios  -  definition  of  multiple  perspectives  of 

macroeconomic evolution, with probability of relevant occurrence. 

3.2. Fair value of derivative financial instruments and other financial assets and liabilities at fair 

value  

Fair value is based on listed market prices when available; otherwise fair value is determined based on similar 

recent arm’s length transaction prices or using valuation methodologies, based on the net present value of 

estimated future cash flows taking into consideration market conditions, the time value, the yield curve and 

volatility factors, in accordance with IFRS 13 - Fair Value Measurement. The Bank uses several models and 

assumption in measuring the fair value of financial assets. Judgement is applied on the identification of the 

more appropriate model for each type of asset as well as in the determination of the assumptions used in these 

models, including the assumptions related with the main credit risk drivers.  

Consequently,  the  use  of  a  different  methodology  or  different  assumptions  or  judgements  in  applying  a 

particular model could have produced different financial results, summarised in Note 36.  

3.3. Corporate income taxes 

The Bank is subject to corporate income tax in numerous jurisdictions. Certain interpretations and estimates 

are required in determining the overall corporate income tax amount. Different interpretations and estimates 

could  result  in  a  different  level  of  income  tax,  current  and  deferred,  being  recognized  in  the  period  and 

evidenced in Note 25.  

This aspect assumes additional relevance for effects of the analysis of the recoverability of deferred taxes, 

while the Bank considers forecasts of futures taxable profits based on a group of assumptions, including the 

estimate of income before taxes, adjustments to the taxable income and its interpretation of fiscal legislation. 

This way, the recoverability of deferred taxes depends on the concretization of the strategy of the Executive 

Board of Directors, namely in the capacity to generate the estimated taxable results and its interpretation of 

fiscal legislation.  

The Tax Authorities are entitled to review the determination of the taxable income of the Bank during a period 

of four years or twelve years, when there are tax loss carry forwards. Hence, it is possible that some additional 

taxes  may  be  assessed,  mainly  as  a  result  of  differences  in  interpretation  of  tax  law.  However,  it  is  the 

conviction of the Executive Board of Directors of the Bank, that there will be no significant corrections to the 

corporate income taxes recorded in the financial statements. 

3.4. Pensions and other employee benefits  

The determination of the retirement pension liabilities presented in Note 15 requires the use of assumptions 

and estimates, including the use of actuarial tables, assumptions regarding the growth of pensions, salaries 

and discounts rates (which are determined based on the market rates associated with high quality corporate 

bond, denominated in the same currency in which the benefits will be paid and with a maturity similar to the 

NOVO BANCO | 2019 ANNUAL REPORT | 299 

 
 
 
 
expiry date of the plan's obligations). These assumptions are based on the expectations of the NOVO BANCO 

for the period during which the liabilities will be settled as well as other factors that may impact the costs and 

liabilities of the pension plan.  

Changes in these assumptions could materially affect the amounts determined. 

3.5. Provisions 

The Bank recognises provisions intended to cover costs arising from the implementation of offers, which by 

commercial reasons were presented and accepted by customer groups. The amount of the provisions reflects 

NOVO BANCO’s best estimate as each reporting date. The subjectivity inherent to the determination of the 

probability  and  amount  of  the  internal  resources  required  for  the  payment  of  the  obligations  may  lead  to 

significant adjustments (i) due to variations in the assumptions used (ii) for the future recognition of provisions 

previously disclosed as contingent liabilities; and/or (iii) for the future write-off of provisions, when they start to 

classify as contingent liabilities only. The provisions are detailed in Note 29. 

3.6. Foreclosed properties and non-current assets held for sale 

Foreclosed properties and non-current assets held for sale are measured at the lower of net book value and 

fair value less selling costs.  

The  fair  value  of  these  assets  is  determined  based  on  valuations  carried  out  by  independent  entities 

specializing  in  this  type  of  service,  using  the  market,  income  or  cost  methods  defined  in  Note  2.10.  The 

valuation reports are analysed internally, namely comparing the sales values with the revalued values of the 

properties in order to maintain the valuation parameters and processes aligned with the market evolution.  

The use of alternative methodologies and different assumptions could result in a different level of fair value 

with an impact on the respective balance sheet amount recognized. 

NOVO BANCO | 2019 ANNUAL REPORT | 300 

 
 
 
 
 
 
NOTE 4 – NET INTEREST INCOME 

As at 31 December 2019 and 2018, the breakdown of this caption is as follows: 

Interest on deposits with and loans and advances to banks, due to customers and deposits from banks include 

as  at  31  December  2019,  respectively,  the  amounts  of  Euro  -2  thousand,  Euro  16 375  thousand  and  

Euro 2 453 thousand related to repurchase agreement operations (31 December 2018: Euro 756 thousand of 

interest  on  deposits  with  and  loans  and  advances  to  banks,  Euro  576  thousand  in  interest  on  funds  from 

customers and Euro 1 850 thousand in interest on deposits from Banks). 

Interest income and expense items related to derivative interest include interest from hedging derivatives and 

from derivatives used to manage the economic risk of certain financial assets and liabilities designated at fair 

value through profit or loss, as per the accounting policies described in Notes 2.3 e 2.6. 

The measures adopted to reduce the cost of customer deposits justify the decrease in the interest expense 

related to these liabilities. 

NOTE 5 – DIVIDEND INCOME 

The breakdown of this caption is as follows: 

During  2019,  dividend  income  amounts  to  Euro  17  313  thousand,  which  includes  dividends  received  from 

Unicre in the amount of Euro 4 165 thousand, from GNB Seguros in the amount of Euro 1 500 thousand, from 

Soluções Arrendamento in the amount of Euro 1 767 thousand, from Euronext in the amount of Euro 1 348 

thousand, from NB Açores in the amount of Euro 1 083 thousand and from Sealion LTD A in the amount of 

Euro 989 thousand (31 December 2018: Euro 17 864 thousand, which includes dividends received from Unicre 

in the amount of Euro 2 765 thousand, from BEST in the amount of Euro 2 712 thousand, from Explorer III 

(FIQ) in the amount of Euro 3 027 thousand, from Locarent in the amount of Euro 1 727 thousand, from GNB 

NOVO BANCO | 2019 ANNUAL REPORT | 301 

(in thousands of Euros)OtherOtherFrom assets / liabilities at fair value through other comprehensive income and assets at amortised costIncome/expenses from negative interest ratesFrom assets / liabilities at fair value through profit or lossFrom assets / liabilities at fair value through other comprehensive income and assets at amortised costIncome/expenses from negative interest ratesFrom assets / liabilities at fair value through profit or lossInterest IncomeInterest from loans and advances 575 696  - - 575 696  610 551  - - 610 551 Interest from deposits with and loans and advances to banks 22 360  3 118  - 25 478  28 187   10   777  28 974 Interest from securities 136 330  - 18 939  155 269  96 358  - 13 919  110 277 Interest from derivatives held for risk management purposes -  523  6 854  7 377  -  422  10 363  10 785 Other interest and similar income 1 439  - - 1 439  2 046  - - 2 046  735 825  3 641  25 793  765 259  737 142   432  25 059  762 633 Interest ExpensesInterest on debt securities issued 35 807  - - 35 807  44 620  - - 44 620 Interest on amounts due to customers 95 088  - - 95 088  191 127  - - 191 127 Interest on deposits from Central Banks and other banks 32 018  1 864  - 33 882  35 226  5 342  4 068  44 636 Interest on subordinated liabilities 34 166  - - 34 166  16 742  - - 16 742 Interest on derivatives held for risk management purposes - 4 114  9 237  13 351  - 2 903  11 850  14 753 Other interest and similar expenses 6 668   147  - 6 815  4 514  - - 4 514  203 747  6 125  9 237  219 109  292 229  8 245  15 918  316 392  532 078 ( 2 484) 16 556  546 150  444 913 ( 7 813) 9 141  446 241 31.12.201931.12.2018Calculated by the effective interest methodTotalCalculated by the effective interest methodTotal(in thousands of Euros)31.12.201931.12.2018Financial assets mandatorily at fair value through profit or lossShares 3 365  2 374 Participation units 3 656  4 538 Others  137 - Financial assets at fair value through other comprehensive incomeShares 1 777  1 586 Participation units 8 378  9 366  17 313  17 864  
 
 
 
Seguros in the amount of Euro 1 422 thousand, from Euronext in the amount of Euro 1 514 thousand and from 

Haitong FCR in the amount of Euro 1 251 thousand). 

NOTE 6 – NET FEE AND COMMISSION INCOME 

The breakdown of this caption is as follows: 

NOTE  7  –  GAINS  OR  LOSSES  ON  DERECOGNITION  OF  FINANCIAL  ASSETS  AND 
LIABILITIES NOT MEASURED AT FAIR VALUE THROUGH PROFIT OR LOSS 

The breakdown of this caption is as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 302 

(in thousands of Euros)31.12.201931.12.2018Fee and commission incomeFrom banking services 226 517  223 130 From guarantees provided 46 314  52 529 From transaction of securities 4 780  5 327 From commitments to third parties 8 913  11 462 From transactions carried out on behalf of third parties - cross-selling 36 379  32 135 Other fee and commission income 10 459  4 618  333 362  329 201 Fee and commission expensesWith banking services rendered by third parties 35 514  37 508 With guarantees received 1 960  1 567 With transaction of securities 5 508  5 698 Other fee and commission income 5 067  4 622  48 049  49 395  285 313  279 806 (in thousands of Euros)GainsLossesTotalGainsLossesTotalFrom financial assets at fair value through other comprehensive incomeSecuritiesBonds and other fixed income securitiesIssued by government and public entities 65 735  2 021  63 714  52 153  18 411  33 742 Issued by other entities 2 443   443  2 000   644   712 (  68) 68 178  2 464  65 714  52 797  19 123  33 674 From financial assets and liabilities at amortised costSecuritiesBonds and other fixed income securitiesIssued by other entities 2 050 -  2 050  4 221   1  4 220 Loans 23 610  31 997 ( 8 387) 40 392  253 468 ( 213 076) 25 660  31 997 ( 6 337) 44 613  253 469 ( 208 856) 93 838  34 461  59 377  97 410  272 592 ( 175 182)31.12.201931.12.2018 
 
 
 
 
 
 
 
NOTE  8  -  GAINS  OR  LOSSES  ON  FINANCIAL  ASSETS  AND  LIABILITIES  HELD  FOR 
TRADING 

The breakdown of this caption is as follows: 

In accordance with the accounting policies followed by the Bank, financial instruments are initially recorded at 

fair value. It is deemed that the best evidence of the fair value of the instrument at inception is the transaction 

price. However, in certain circumstances, the fair value of a financial instrument at inception, determined based 

on valuation techniques, may differ from the transaction price, namely due to the existence of an intermediation 

fee, originating a day one profit. 

The Bank recognizes in its income statement the gains arising from the intermediation fee (day one profit), 

which is generated, primarily, through currency and derivative financial product intermediation, given that the 

fair value of these instruments, both at inception and subsequently, is determined based solely on observable 

market data and reflects the Banks access to the wholesale market. 

As at 31 December 2019, the gains recognised in the income statement arising from intermediation fees, which 

are essentially related to foreign exchange transactions, amounted to approximately Euro 3 114 thousand (31 

December 2018: Euro 6 914 thousand). 

NOVO BANCO | 2019 ANNUAL REPORT | 303 

(in thousands of Euros)GainsLossesTotalGainsLossesTotalTítulosSecuritiesObrigações e outros títulos de rendimento fixoBonds and other fixed income securitiesDe emissores públicos Issued by government and public entities 26 480  10 963  15 517  6 032  1 100  4 932 De outros emissoresIssued by other entities- - -   2   119 (  117)Instrumentos financeiros derivadosFinancial DerivativesContratos sobre taxas de câmbioForeign exchange rate contracts 24 603  26 380 ( 1 777) 36 542  36 947 (  405)Contratos sobre taxas de juroInterest rate contracts 756 013  829 825 ( 73 812) 444 503  483 139 ( 38 636)Contratos sobre ações/índicesEquity / Index contracts 93 119  92 296   823  65 570  63 000  2 570 Contratos sobre créditosCredit default contracts 78 241  78 622 (  381) 47 055  52 180 ( 5 125)OutrosOther 2 036  2 852 (  816) 15 775  1 619  14 156  980 492 1 040 938 ( 60 446) 615 479  638 104 ( 22 625)31.12.201931.12.2018 
 
 
 
 
NOTE 9 - GAINS OR LOSSES ON FINANCIAL ASSETS MANDATORILY AT FAIR VALUE 
THROUGH  PROFITS  OR  LOSS  AND  GAINS  OR  LOSSES  ON  FINANCIAL  ASSETS  AND 
LIABILITIES DESIGNATED AT FAIR VALUE THROUGH PROFIT AND LOSS  

The breakdown of this caption is as follows: 

NOTE 10 – GAINS OR LOSSES FROM HEDGE ACCOUNTING 

The breakdown of this caption is as follows: 

NOTE 11 – EXCHANGE DIFFERENCES 

The breakdown of this caption is as follows: 

This caption includes the results arising from the foreign currency revaluation of monetary assets and liabilities 

denominated in foreign currency in accordance with the accounting policy described in Note 2.2. 

NOVO BANCO | 2019 ANNUAL REPORT | 304 

(in thousands of Euros)GainsLossesTotalGainsLossesTotalGains or losses on financial assets mandatorily at fair value through profit or lossSecuritiesBonds and other fixed income securitiesIssued by other entities 8 337  10 625 ( 2 288) 58 758  6 037  52 721 Shares 34 584  90 862 ( 56 278) 31 239  4 148  27 091 Other variable income securities 17 482  331 561 ( 314 079) 30 235  147 443 ( 117 208) 60 403  433 048 ( 372 645) 120 232  157 628 ( 37 396)Other financial assetsLoans to customers- - -  27 302 -  27 302 - - -  27 302 -  27 302  60 403  433 048 ( 372 645) 147 534  157 628 ( 10 094)Gains or losses on financial assets and liabilities designated at fair value through profit and lossSecuritiesBonds and other fixed income securitiesIssued by other entities-   102 (  102)- - - -   102 (  102)- - -  60 403  433 150 ( 372 747) 147 534  157 628 ( 10 094)31.12.201931.12.2018(in thousands of Euros)GainsLossesTotalGainsLossesTotalInstrumentos financeiros derivadosFair value changes of hedging instrumentsInterest rate contracts 51 063  67 846 ( 16 783) 124 964  131 615 ( 6 651)Instrumentos financeiros derivadosFair value changes of hedging item attributable to hedged risk 36 358  21 836  14 522  20 481  60 740 ( 40 259) 87 421  89 682 ( 2 261) 145 445  192 355 ( 46 910)Compensations for hedging operations interruptions (see Note 14)  461 -   461  46 714 -  46 714 Amount net of compensations 87 882  89 682 ( 1 800) 192 159  192 355 (  196)31.12.201931.12.2018(in thousands of Euros)31.12.201931.12.2018GainsLossesTotalGainsLossesTotalForeign exchange revaluation 1 052 576 1 013 977  38 599  935 986  893 227  42 759 1 052 576 1 013 977  38 599  935 986  893 227  42 759  
 
 
 
 
 
 
 
 
NOTE 12 – GAINS OR LOSSES ON DERECOGNITION OF NON-FINANCIAL ASSETS 

The breakdown of this caption is as follows: 

NOTE 13 – OTHER OPERATING INCOME AND OTHER OPERATING EXPENSES 

The breakdown of this caption is as follows: 

As at 31 December 2018, Other operating income includes the amount of Euro 46 714 thousand, received as 

part  of  the  early  repayment  of  a  fixed  rate  financing  agreement,  corresponding  to  the  amount  of  the  early 

reimbursement of the credit risk contract interest rate, the loss of which was recorded under the caption Gains 

or losses in hedge accounting. As at 31 December 2019, the amount received for compensation for interruption 

of hedging operations amounts to Euro 461 thousand (see Note 10). 

NOTE 14 – STAFF EXPENSES 

The breakdown of staff expenses is as follows: 

The provisions and costs related to the restructuring process are presented in Note 29. 

NOVO BANCO | 2019 ANNUAL REPORT | 305 

(in thousands of Euros)31.12.201931.12.2018Real Estate 6 732  32 152 Equipment(  490)  51 Other 1 754 ( 12 260) 7 996  19 943 (in thousands of Euros)31.12.201931.12.2018Other operating incomeGains / (losses) on recoveries of loans 30 230  41 971 Non-recurring advisory services 1 299   814 Other income 30 993  81 542  62 522  124 327 Other operating expensesPerdas na aquisição de dívida emitida pelo Banco (ver Nota 28)Losses on repurchase of Group debt securities (see Note 28)(  465)( 69 405)Impostos diretos e indiretosDirect and indirect taxes( 9 602)( 8 264)Contribuições para o fundo de garantia de depósitosContributions to the Deposit Guarantee Fund(  40)(  43)Contribuição para o fundo de resoluçãoContributions to the Resolution Fund( 11 996)( 10 803)Contribuição para o fundo único de resoluçãoContributions to the Single Resolution Fund( 22 412)( 20 621)Contribuição sobre o setor bancário (ver Nota 25)Contribution to the Banking Sector (see Note 25)( 26 647)( 26 800)Quotizações e donativosMembership subscriptions and donations( 1 616)( 1 290)Encargos com entidades de SupervisãoCharges with Supervisory entities( 2 456)( 2 360)Indemnizações contratuais (SPE)Contractual indemnities (SPE)(  297)( 4 844)Outros custosOther expenses( 19 576)( 112 664)( 164 006)Other operating income / (expenses) ( 50 142)( 39 679)(in thousands of Euros)31.12.201931.12.2018Wages and salaries 181 792  178 231 Remuneration 180 943  177 713 Long-term service / Career bonuses (see Note 15)  849   518 Mandatory social charges 55 651  56 524 Costs with post-employment benefits (see Note 15)-   734 Other costs 4 655  8 615  242 098  244 104  
 
 
 
 
 
 
 
As at 31 December 2019 and 2018, the breakdown by professional category of the number of employees of 

the Bank is as follows: 

NOTE 15 – EMPLOYEE BENEFITS 

Pension and health-care benefits 

In compliance with the Collective Labour Agreement (ACT) for the banking sector established with the unions, 

the Bank undertook the commitment to grant its employees, or their families, pensions on retirement, disability 

and survival. These payments consist of a percentage that increases in accordance with the years of service, 

applied to each year’s negotiated salary table for the active workforce. 

Banking  employees  also  receive  health-care  benefits  through  a  specific  Social-Medical  Assistance  Service 

(SAMS), managed by the respective Union, having the Bank made (until February 2017) annual contributions 

to SAMS amounting to 6.50% of the total annual remuneration of the active employees, including, amongst 

others, the holiday subsidy and Christmas subsidy. The measurement and recognition of the Bank liability with 

post-retirement  health-care  benefits  is  similar  to  the  measurement  and  recognition  of  the  pension  liability. 

These benefits are covered by the Pension Fund, which currently covers all liabilities with pensions and health-

care benefits. 

Arising from the signature of the new Collective Labour Agreement (ACT) on 5 July 2016, published in Labour 

Bulletin (Boletim do Trabalho) No. 29, of 8 August 2016, the Bank contributions to SAMS as from 1 February 

2017, correspond to a fixed amount (as per Annex VI of the new ACT) for each employee, 14 times a year.  

For employees hired until 31 December 2008, the retirement pension and the disability, survival and death 

pensions consecrated under the ACT, as well as the liabilities for health-care benefits (SAMS), are covered by 

a closed pension fund, managed by GNB – Sociedade Gestora de Fundos de Pensões, S.A.. 

Protection of employees in the event of maternity, paternity and adoption, as well as old age, is covered by the 

General Social Security Regime, given that with the publication of Decree-Law No. 1-A/2011, of 3 January, all 

banking  employees  who  were  beneficiaries  of  “CAFEB  –  Caixa  de  Abono  de  Família  dos  Empregados 

Bancários” were integrated in the General Social Security Regime as from 1 January 2011.  

Employees hired after 31 December 2008 are covered by the Portuguese General Social Security Regime. 

Retirement pensions of banking employees integrated in the General Social Security Regime within the scope 

of the 2nd tripartite agreement continue to be calculated in accordance with the provisions of the ACT and 

other conventions; however, banking employees are entitled to receive a pension under the General Regime 

that  considers  the  number  of  years  of  contributions  under  that  regime.  The  Banks  are  responsible  for  the 

difference between the pension determined in accordance with the provisions of the ACT and that which the 

banking employees are entitled to receive from the General Social Security Regime.  

NOVO BANCO | 2019 ANNUAL REPORT | 306 

31.12.201931.12.2018Directive functions  400   466 Management functions  541   489 Specific functions 2 169  1 997 Administrative and other functions 1 318  1 626  4 428  4 578  
 
 
 
The contribution rate is 26.6%, 23.6% paid by the employer and 3% paid by the employees on the behalf of 

Caixa  de  Abono  de  Família  dos  Empregados  Bancários  (CAFEB),  abolished  by  said  Decree-law.  In 

consequence of this change, pension entitlements of active employees are to be covered on the terms defined 

under the General Social Security Regime, for the length of their employment between 1 January 2011 and 

their retirement date. The differential required to make up the pension guaranteed under the ACT is paid by 

the Banks. 

At  the  end  of  financial  year  2011  and  pursuant  to  the  3rd  tripartite  agreement,  it  was  decided  to  transfer, 

definitively and irreversibly, to the General Social Security Regime all the banks’ liabilities with pensions in 

payment to retirees and pensioners that were in that condition as at 31 December 2011 at constant values (0% 

discount rate) for the component foreseen in the “Instrumento de Regulação Colectiva de Trabalho” (IRCT) 

applicable  to  banking  employees,  including  the  eventualities  of  death,  disability  and  survival.  The  liabilities 

relating to the updating of pension amounts, pension benefits other than those to be borne by Social Security, 

health-care contributions to SAMS, death allowances and deferred survivor’s pensions will remain under the 

banks’ responsibility, with the corresponding funding being met through the respective pension funds. 

The  agreement  further  established  that  the  financial  institutions’  pension  fund  assets  relating  to  the  part 

allocated to the satisfaction responsibilities for those pensions, be transferred to the State. 

According  to  the  deliberation  of  the  Board  of  Directors  of  Bank  of  Portugal  of  3  August  2014  (8  p.m.), 

considering  the  resolution  by  the  same  Board  of  Directors  of  11  August  2014  (5  p.m.),  and  the  additional 

clarifications contained in the deliberation of the Board of Directors of Bank of Portugal, of 11 February 2015, 

it  was  clarified  that  the  BES  responsibilities  not  transferred  to  NOVO  BANCO  relate  to  the  retirement  and 

survival pensions and complementary retirement and survival pensions of the Directors of BES who had been 

members of its Executive Committee, as defined in BES’s Articles of Association and BES’s General Assembly 

Regulations  to  which  the  Articles  of  Association  refer,  not  having,  therefore,  been  transferred  to  NOVO 

BANCO, without prejudice to the transfer of the responsibilities relating exclusively to the employment contracts 

with BES. 

Given  the  aforementioned,  only  the  pension  fund  liabilities  arising  from  the  Executive  Committee 

Complementary  Plan  were  splited,  with  a  part  (described  above)  remaining  in  BES  and  the  remaining 

responsibilities related to the Executive Committee Complementary Plan being transferred to NOVO BANCO, 

together with the liabilities of the Pension Fund regarding the Base Plan and the Complementary Plan. 

To quantify the amounts relating to the split of the Pension Fund assets allocated to the liabilities that remained 

in BES, following the decision of the Board of Directors of the Bank of Portugal of 11 February 2015, from 

those that were transferred to NOVO BANCO, the assets existing on 3 August 2014 were split in proportion to 

the  liabilities  calculated  on  the  same  date,  allocated  to  each  of  the  groups  of  former  participants  and 

beneficiaries allocated to each of the entities, after deducting the amounts already paid. The split performed 

on these terms resulted, on 3 August 2014, in a level of funding of the Complementary Plan of the Executive 

Commission, at that time, that was equal for each of the associates of the Fund (NOVO BANCO and BES). 

However, up to the present date, the formalization of the effective splitting of the liabilities / assets of BES and 

NB has not yet occurred, with both formally continuing to be members of the same Pension Fund, currently 

designated Fundo de Pensões NB. 

On  1  June  2016,  an  amendment  was  made  to  Fundo  de  Pensões  NB´s  constitutive  contract,  where  the 

complementary plan became a defined contribution instead of a defined benefit plan. Considering this, and in 

NOVO BANCO | 2019 ANNUAL REPORT | 307 

 
accordance with IAS 19, this plan´s responsibilities and assets are net of the amounts presented for the defined 

benefit plans. 

The key actuarial assumptions used to calculate retirement pension and health-care liabilities are identical and 

are as follows: 

Disability decreases are not considered in the calculation of the liabilities. The determination of the discount 

rate as at 31 December 2019 and 2018  was based on: (i) the evolution of the main indices for high quality 

corporate bonds and (ii) the duration of the liabilities. 

The pension plan participants have the following breakdown: 

The application of IAS 19 in terms of liabilities and coverage levels as at 31 December 2019 and 2018 is as 

follows: 

According to the policy defined in Note 2.14 - Employee Benefits, the Bank calculates liabilities for pensions 

and  actuarial  gains  and  losses  half-yearly  and  evaluates  at  each  balance  sheet  date  and  for  each  plan 

separately, the recoverability of the excess of the respective pension liabilities.  

As  at  31  December  2019,  the  net  balance  sheet  value  includes  Euro  30.4  million  (31  December  2018:  

Euro 26.7 million) related to NOVO BANCO’s share of the deficit of the complementary plan CE. With respect 

to the base and complementary net liabilities, the Bank has already made the contribution.  

As at 31 December 2019 and 2018, the sensitivity analysis to a 0.25% increase in the rate of the assumptions 

and to a one-year increase in the mortality table results in the following changes in the present value of the 

liabilities determined for past services: 

NOVO BANCO | 2019 ANNUAL REPORT | 308 

AssumptionsActualAssumptionsActualActuarial Assumptions    Projected rate of return on plan assets1.35%6.82%2.10%-1.57%    Discount rate1.35%-2.10%-    Pension increase rate0.50%0.49%0.50%0.06%    Salary increase rate0.25%1.20%0.75%1.00%    Mortality table men    Mortality table womenTV 88/90-2 yearsTV 88/90-2 years31.12.201931.12.2018TV 88/90TV 88/9031.12.201931.12.2018Employees 4 399  4 507 Pensioners and survivors 6 761  6 709 TOTAL 11 160  11 216 (in thousands of euros)Assets / (liabilities) recognized in the balance sheetTotal liabilities(1 811 526)(1 641 964)    Pensioners(1 275 193)(1 122 761)    Employees( 536 333)( 519 203)Coverage    Fair value of plan assets1 659 2461 615 249Net assets / (liabilities) in the balance sheet (See Notes 28 and 32)( 152 280)( 26 715)Accumulated actuarial deviations recognized in other comprehensive income 583 396 477 37031.12.201931.12.2018 
 
 
 
The evolution of liabilities for pensions and health-care benefits can be analysed as follows: 

The evolution of the value of the pension funds during 2019 and 2018 can be analysed as follows: 

The assets of the pension funds can be analysed as follows: 

The  assets  of  the  pension  funds  used  by  the  Bank  or  representative  of  securities  issued  by  the  Bank  are 

detailed as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 309 

(in thousands of Euros)Assumptionsof +0.25% in the rate usedof -0.25% in the rate usedof +0.25% in the rate usedof -0.25% in the rate usedDiscount rate( 68 028) 72 833 ( 60 769) 59 795 Salary increase rate 27 028 ( 18 679) 19 489 ( 23 828)Pension increase rate 53 868 ( 49 940) 46 296 ( 46 124)of +1 year of -1 year of +1 year of -1 year Mortality table( 63 877) 64 542 ( 54 690) 51 631 Change in the amount of liabilities due to the change:31.12.201931.12.2018(in thousands of Euros)Retirement pension liabilities at beginning of exercise1 641 964 1 629 305 Current service cost-   550 Interest cost 31 121  33 126 Plan participants' contribution 2 605  2 639 Contributions from other entities  281   198 Actuarial (gains) / losses in the period:    - Changes in financial assumptions- (  68)    - Changes in financial assumptions 122 794 (  359)    - Experience adjustments (gains) / losses 63 084  18 400 Pensions paid by the fund / transfers and once-off bonuses( 68 896)( 63 250)Early retirement  15 670  28 688 Foreign exchange differences and other 2 903 ( 7 265)Retirement pension liabilities at end of exercise1 811 526 1 641 964 31.12.201931.12.2018(in thousands of Euros)31.12.201931.12.2018Fair value of fund assets at beginning of exercise1 615 249 1 614 543 Net return from the fund 107 384 ( 21 037)- Share of the net interest on the assets 27 496  31 138 - Return on assets excluding net interest 79 888 ( 52 175)Group contributions-  92 863 Plan participants’ contributions 2 605  2 639 Pensions paid by the fund / transfers and once-off bonuses( 68 896)( 63 250)Foreign exchange differences and other  2 904 ( 10 509)Fund balance at the end of the year1 659 246 1 615 249 (in thousands of Euros)QuotedUnquotedTotalQuotedUnquotedTotalEquity instruments 162 928  59 309  222 237  131 613  56 732  188 345 Debt instruments1 000 530  - 1 000 530  859 101  -  859 101 Investment funds 201 927  52 836  254 763  214 115  50 953  265 068 Structured debt 5 984  7 733  13 717  9 183  9 518  18 701 Derivative instruments -   1   1  -  -  - Real estate properties -  107 166  107 166  -  103 942  103 942 Cash and cash equivalents -  60 832  60 832  -  180 092  180 092 Total1 371 369  287 877 1 659 246 1 214 012  401 237 1 615 249 31.12.201931.12.2018(in thousands of Euros)31.12.201931.12.2018Real estate properties 75 851  58 083 Total 75 851  58 083  
 
 
 
 
 
The evolution of the actuarial gains and losses in the balance sheet can be analysed as follows: 

The cost with retirement pensions and health-care benefits during 2019 and 2018, can be analysed as follows: 

During 2019, the value of early retirements amounted to Euro 15.7 million (2018: Euro 28.7 million), which are 

related to the Bank restructuring process, and as such, were recognised against the restructuring provision 

(see Note 29). 

The evolution of net assets/ (liabilities) on balance sheet may be analysed, during 2019 and 2018 as follows: 

The summary of the liabilities and balance of the funds, as well as the experience gains and losses is analysed 

as follows: 

The  weighted  average  maturity  of  the  liabilities  of  the  defined  benefit  plans  is  approximately  16  years  (31 

December 2018: approximately 16 years). The table below presents the temporal breakdown of the estimated 

benefits payable: 

NOVO BANCO | 2019 ANNUAL REPORT | 310 

(in thousands of Euros)31.12.201931.12.2018Accumulated actuarial losses recognized in other comprehensive income at the beginning of the exercise 477 370  407 419 Actuarial (gains) / losses in the period:    - Changes in assumptions    - Demographic assumptions- (  68)    - Financial assumptions 122 794 (  359)    - Plan assets return (excluding net of interests)( 16 804) 70 575 Other  36 (  197)Accumulated actuarial losses recognized in other comprehensive income at the end of the exercise 583 396  477 370 (in thousand of Euros)31.12.201931.12.2018Current service cost -   550 Net interest 3 625  1 988 Other -   184 Cost with post-employment benefits 3 625  2 722 (in thousands of Euros)31.12.201931.12.2018At the beginning of the exercise( 26 715)( 14 762)Cost for period( 3 625)( 2 722)Actuarial gains / (losses) recognized in other comprehensive income( 106 026)( 69 951)Contributions made in the period-  92 863 Other( 15 914)( 32 143)At the end of the exercise( 152 280)( 26 715)(in thousands of Euros)31.12.201931.12.201831.12.201731.12.201631.12.2015Retirement pension liabilities(1 811 526)(1 641 964)(1 629 305)(1 542 016)(1 513 154)Funds balance1 659 246 1 615 249 1 614 543 1 523 694 1 481 484 (Under) / overfunding of liabilities( 152 280)( 26 715)( 14 762)( 18 322)( 31 670)(Gains) / losses on experience adjustments in retirement pension liabilities 63 084  18 400  14 859  11 667 ( 2 835)(Gains) / losses on experience adjustments in plan assets( 79 888) 52 175 ( 91 005) 42 118  16 161 (in thousands of Euros)Estimated amount of benefits payable 66 852  67 162  203 035 1 907 637 Up to 1 yearFrom 1 to 2 yearsFrom 2 to 5 yearsMore than 5 years 
 
 
 
 
 
 
 
 
Career bonuses 

As at 31 December 2019, the liabilities assumed by the Bank amounted to Euro 6 981 thousand, corresponding 

to  the  liabilities  for  past  services  subjacent  to  the  career  bonuses,  as  described  in  Note  2.14  –  Employee 

benefits (31 December 2018: Euro 6 376 thousand) (see Note 30). 

As at 31 December 2019, the costs recognised with career bonuses were Euro 849 thousand (31 December 

2018: Euro 518 thousand) (see Note 14). 

NOTE 16 – OTHER ADMINISTRATIVE EXPENSES 

The breakdown of this caption is as follows: 

The caption Other administrative expenses includes, amongst others, training and costs with services rendered 

by Joint Ventures (Agrupamentos Complementares de Empresas (ACE)) in which NOVO BANCO has a stake. 

The fees invoiced during financial years 2019 and 2018 by the Statutory Audit Firm, according to that laid down 

in article 508-F of the Portuguese Companies Code (Código das Sociedades Comerciais), have the following 

breakdown: 

NOTE 17 – EARNINGS PER SHARE 

Basic earnings per share 

The basic earnings per share are calculated dividing the net profit attributable to the shareholders of the Bank 

by the weighted average number of ordinary shares in circulation during the financial year. 

NOVO BANCO | 2019 ANNUAL REPORT | 311 

(in thousands of Euros)31.12.201931.12.2018Rentals 3 125  28 649 Advertising 7 448  8 130 Communication 10 214  11 316 Maintenance and repairs expenses 9 625  8 114 Travelling and representation 3 182  3 128 Transportation of valuables 4 076  4 048 Insurance 2 666  3 478 IT services 47 957  45 365 Independent work 3 015  4 418 Temporary work 1 549  1 429 Electronic payment systems 9 773  9 326 Legal costs 8 756  14 341 Consultancy and audit fees 26 954  17 620 Water, energy and fuel 3 693  4 901 Consumables  1 524  2 066 Other costs 28 322  29 825  171 879  196 154 (in thousands of Euros)31.12.201931.12.2018Statutory audit of annual accounts  1 471   500 Other reliability assurance services  947   497 Total value of billable services 2 418   997 (In thousands of Euros)31.12.201931.12.2018Net profit / (loss) attributable to shareholder of the Bank(1 087 584)(1 432 875)Weighted average number of common shares outstanding (thousands)9 800 000 9 800 000 Basic earnings per share attributable to shareholders of NOVO BANCO (in Euros)(0.11)(0.15)Basic earnings per share from continuing activities attributable to shareholders of NOVO BANCO (in Euros)(0.11)(0.15) 
 
 
 
 
 
Diluted earnings per share  

The diluted earnings per share are calculated considering the net profit attributable to the shareholders of the 

Bank and the weighted average number of ordinary shares in circulation, adjusted for the effects of all potential 

dilutive ordinary shares.  

The  diluted  earnings  per  share  do  not  differ  from  the  basic  earnings  per  share, since  there  are  no  dilutive 

effects. 

NOTE  18  –  CASH,  CASH  BALANCES  AT  CENTRAL  BANKS  AND  OTHER  DEMAND 
DEPOSITS 

As at 31 December 2019 and 2018, this caption is analysed as follows: 

The caption Demand Deposits with Bank of Portugal includes mandatory deposits to comply with the minimum 

legal cash reserve requirements in an amount of Euro 237.8 million (31 December 2018: Euro 243.8 million), 

which  the  objective  to  satisfy  the  legal  requirements  regarding  the  constitution  of  minimum  cash  available. 

According to the European Central Bank Regulation (EU) No. 1358/2011, of 14 December 2011, minimum 

cash requirements of demand deposits with Bank of Portugal are interest-bearing and correspond to 1% of the 

deposits  and  debt  certificates  maturing  in  less  than  2  years,  after  excluding  from  these  the  deposits  of 

institutions  subject  to  the  European  System  of  Central  Banks  minimum  reserve  requirements.  As  at  31 

December 2019, the average interest rate on these deposits was 0.00% (31 December 2018: 0.00%). 

Compliance with minimum cash requirements, for a given observation period, is monitored taking into account 

the average amount of the deposits with Bank of Portugal over said period. The balance of the account with 

Bank of Portugal as at 31 December 2019 was included in the observation period running from 18 December 

2019 to 28 January 2020. 

Checks to be collected on credit institutions at home and abroad were sent for collection within the first business 

days following the reference dates. 

NOVO BANCO | 2019 ANNUAL REPORT | 312 

(in thousands of Euros)31.12.201931.12.2018Cash  174 156   149 266 Demand deposits with Central BanksBank of Portugal 1 387 250   531 664 Other Central Banks  21 658   14 359  1 408 908   546 023 Deposits in other credit institutions in the countryRepayable on demand  11 850  7 495 Uncollected checks  50 915  59 055  62 765  66 550 Deposits with banks abroadRepayable on demand  28 997  40 491  28 997  40 491  1 674 826   802 330  
 
 
 
 
 
NOTE 19 – FINANCIAL ASSETS AND LIABILITIES HELD FOR TRADING 

As at 31 December 2019 and 2018, this caption is analysed as follows: 

Securities held for trading 

In accordance with the accounting policy described in Note 2.5, securities held for trading are those acquired 

to be traded in the short-term regardless of their maturity.  

As at 31 December 2019 and 2018, the analysis of the securities held for trading, by maturity, is as follows: 

A breakdown of the securities held for trading, by fair value hierarchy, is presented in Note 36. 

NOVO BANCO | 2019 ANNUAL REPORT | 313 

(in thousands of Euros)31.12.201931.12.2018Financial assets held for tradingSecuritiesSecurities held for tradingBonds and other fixed income securitiesIssued by government and public entities  254 848  257 269 Issued by other entities-   1  254 848  257 270 DerivativesDerivatives held for trading with positive fair value  419 895  520 135 Fair value option derivatives with positive fair value  74 093  148 139  493 988  668 274   748 836   925 544 Financial liabilities held for tradingDerivativesDerivatives held for trading with negative fair value  544 400  493 403   544 400   493 403 (in thousands of Euros)31.12.201931.12.2018Up to 3 months -  50 029 3 months to 1 year -  2 007 1 to 5 years 117 227  157 434 More than 5 years 137 621  47 800  254 848  257 270  
 
 
 
 
Derivatives 

As at 31 December 2019 and 2018, the breakdown of this caption is as follows: 

Fair value option derivatives include instruments designed to manage the risk associated with certain financial 

assets and liabilities designated at fair value through profit or loss, in accordance with the accounting policy 

described in Notes 2.4 and 2.6, and which the Bank has not designated for hedge accounting. 

The Bank calculates the Credit Valuation Adjustment (CVA) for derivative instruments in accordance with the 

following methodology: (i) Portfolio basis – the calculation of the CVA corresponds to the application, to the 

aggregate exposure of each counterpart, of an expected loss and a recovery rate, considering the average 

duration period estimated for each exposure; (ii) Individual basis – the calculation of the CVA on an individual 

basis is based on the determination of the exposure using stochastic methods (Expected Positive Exposure) 

which translates into the calculation of the expected fair value exposure that each derivative is likely to assume 

NOVO BANCO | 2019 ANNUAL REPORT | 314 

(in thousands of Euros)AssetLiabilitiesAssetLiabilitiesTrading derivativesExchange rate contractsForward- acquisition 702 690  517 448 - sales 704 147  517 243 Currency Swaps- acquisition1 060 009 1 743 604 - sales1 065 566 1 747 500 Currency Interest Rate Swaps- acquisition 22 951  23 417 - sales 22 947  23 413 Currency Options- acquisition 219 866  256 052 - sales 192 493  156 257   34 652   33 820   33 777   33 596 Interest rate contractsInterest Rate Swaps- acquisition7 391 231 7 033 268 - sales7 392 292 7 076 925 Swaption - Interest Rate Options- acquisition 400 000 - - sales- - Interest Rate Caps & Floors- acquisition 93 846  54 352 - sales 91 073  57 105 Interest Rate Futures a)- acquisition- - - sales-  50 000   352 939   501 632   439 653   435 963 Stock / index contractsEquity / Index Swaps- acquisition  152 294   116 752 - sales  152 294   116 752 Equity / Index Options- acquisition  710 616  1 018 950 - sales  742 699  1 130 016 Equity / Index Futures a)- acquisition-   1 330 - sales- -   32 303   8 906   46 696   23 727 Default risk contractsCredit Default Swaps- acquisition  2 883   7 814 - sales  2 883   7 814    1    42    9    117   419 895   544 400   520 135   493 403 Economic hedge derivativesInterest rate contractsInterest Rate Swaps- acquisition  171 371   171 370 - sales  171 371   171 370   74 093 -   70 176 - Default risk contractsCredit Default Swaps- acquisition-   77 963 - sales-   77 963   74 093 -   148 139 - 31.12.201931.12.2018NotionalFair valueNotionalFair value 5 307  5 574  4 920  6 297  1 230   540  2 586   991  21 875  21 870  21 036  21 029  6 240  5 836  5 235  5 279  349 152  499 562  439 070  435 363   966   893   583   600  2 821  1 177 - - - - - -  3 988  3 739  13 058  13 061  28 315  5 167  33 638  10 666 - - - -   1   42   9   117 a) Derivatives traded on organized markets, the market value of which is settled daily against the margin account (see Note 28) 70 176 -  74 093 - - -  77 963 -  
 
 
over its remaining life. Subsequently, are applied to the exposure determined, an expected loss and a recovery 

rate. 

In the financial year of 2019, the Bank recognized a gain of Euro 1.1 million related to the CVA of derivative 

instruments (31 December 2018: gain of Euro 13.9 million). 

As at 31 December 2019 and 2018, the analysis of the derivatives held for trading by maturity period is as 

follows: 

Credit Support Annex (CSA) 

NOVO BANCO has several contracts negotiated with counterparties with which it trades derivatives on the 

Over-the-counter market. The CSAs take the form of collateral agreements established between two parties 

negotiating over-the-counter derivatives with each other, with the main objective of providing protection against 

credit  risk,  defining  for  that  purpose  rules  regarding  collateral.  Derivative  transactions  are  regulated  by  the 

International  Swaps  and  Derivatives  Association  (ISDA)  and  have  minimum  risk  margin  that  may  change 

according to the ratings of the parties. 

NOTE 20 – FINANCIAL ASSETS MANDATORILY AT FAIR VALUE THROUGH PROFIT OR 
LOSS,  DESIGNATED  AT  FAIR  VALUE  THROUGH  PROFIT  OR  LOSS,  AT  FAIR  VALUE 
THROUGH OTHER COMPREHENSIVE INCOME AND AT AMORTISED COST 

As at 31 December 2019 and 2018, these captions are analysed as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 315 

(in thousands of Euros)AssetsLiabilitiesAssetsLiabilitiesDerivatives held for negotiationUp to 3 months2 094 166 1 923 639 (  647)2 651 657 2 603 006 (  495)From 3 months to 1 year1 053 257  843 825  16 408 1 465 725 1 542 860 ( 4 321)From 1 to 5 years2 110 078 2 097 178  1 526 1 697 248 1 706 734  14 310 More than 5 years5 498 885 5 501 752 ( 141 792)4 958 357 5 030 425  17 238 10 756 386 10 366 394 ( 124 505)10 772 987 10 883 025  26 732 Fair value option derivativesMore than 5 years 171 371  171 371  74 093  249 333  249 333  148 139  171 371  171 371  74 093  249 333  249 333  148 139 31.12.201931.12.2018NotionalFair Value (net)NotionalFair Value (net)(in thousands of Euros)Mandatorily at fair value through profit and lossFair value through other comprehensive incomeAmortised costFair value changes * TotalSecurities 3 044 724  8 758 131  2 392 843 -  14 195 698 Loans and advances to banks- -   495 252 -   495 252 Loans and advances to customers- -  23 154 148   49 884  23 204 032  3 044 724  8 758 131  26 042 243   49 884  37 894 982 * Fair value changes of the elements covered by the interest rate hedge portfolio (see Note 21)31.12.2019 
 
 
 
 
Securities  

As at 31 December 2019 and 2018, the detail of securities portfolio is as follows: 

The securities mandatorily accounted at fair value through profit or loss include the participation units held by 

the Group in Restructuring Funds, which are accounted for in accordance with the accounting policy described 

in Note 2.4, based on the net book value disclosed by the Management Companies, which may be adjusted 

according to information or analyzes that are considered to have an impact on the fair value of the participation 

units. In the second half of 2019, the Bank undertook a detailed analysis of the historical performance of these 

funds, as well as an analysis of the liquidity of the participation units held by the Bank, having concluded that, 

given their complexity and limitations inherent to their liquidity it should consider an adjustment to the net book 

value reported by the Management Companies based on historical market metrics. Additionally, the Bank is 

conducting an analysis of the valuation of all assets held by these funds. 

NOVO BANCO | 2019 ANNUAL REPORT | 316 

(in thousands of Euros)Mandatorily at fair value through profit and lossFair value through other comprehensive incomeAmortised costFair value changes * TotalSecurities 2 949 597  7 567 290  2 302 765 -  12 819 652 Loans and advances to banks- -   558 652 -   558 652 Loans and advances to customers- -  22 789 985   31 571  22 821 556  2 949 597  7 567 290  25 651 402   31 571  36 199 860 * Fair value changes of the elements covered by the interest rate hedge portfolio (see Note 21)31.12.2018(in thousands of Euros)31.12.201931.12.2018Securities mandatorily at fair value through profit or lossBonds and other fixed income securitiesFrom other issuers 694 667  329 948 Shares 601 613  673 299 Other securities with variable income1 748 444 1 946 350 3 044 724 2 949 597 Securities at fair value through other comprehensive incomeBonds and other fixed income securitiesFrom public issuers7 027 343 6 537 547 From other issuers1 661 538  951 085 Shares 69 248  78 655 Other variable income securities  2   3 8 758 131 7 567 290 Securities at amortised costBonds and other fixed income securitiesFrom public issuers 459 260  503 123 From other issuers2 093 737 1 991 967 Impairment( 160 154)( 192 325)2 392 843 2 302 765 14 195 698 12 819 652  
 
 
 
 
 
As at 31 December 2019 and 2018, the detail of the fair value securities through other comprehensive income 

is as follows: 

The  changes  in  the  impairment  reserves  in  fair  value  securities  through  other  comprehensive  income  are 

presented as follows: 

During the financial year of 2019, the Bank sold Euro 3 730.0 million of financial instruments classified at fair 

value  through  other  comprehensive  income  (31  December  2018:  Euro  9 208.3  million),  with  a  gain  of  

Euro  65.7  million  (31  December  2018:  gain  of  Euro  33.7  million),  and  a  loss  of  Euro  4.9  million  that  were 

transferred from revaluation reserves to sales reserves (31 December 2018: loss of Euro 3.6 million). 

NOVO BANCO | 2019 ANNUAL REPORT | 317 

(in thousands of Euros)PositiveNegativeBonds and other fixed income securitiesFrom public issuers6 705 039  322 996 (  692)7 027 343 ( 4 476)Residents3 125 170  157 397 (  490)3 282 077 ( 2 107)Non residents3 579 869  165 599 (  202)3 745 266 ( 2 369)From other issuers1 575 607  87 363 ( 1 432)1 661 538 ( 1 029)Residents 33 212  20 711 -  53 923 (  8)Non residents1 542 395  66 652 ( 1 432)1 607 615 ( 1 021)Shares 424 304  19 795 ( 374 851) 69 248 - Residents 348 161  18 614 ( 311 371) 55 404 - Non residents 76 143  1 181 ( 63 480) 13 844 - Other securities with variable income  2   2 (  2)  2 - Residents  2 - (  2)- - Non residents-   2 -   2 - Balance as at 31 December 20198 704 952  430 156 ( 376 977)8 758 131 ( 5 505)(1) Aquisition cost referring to shares and other equity instruments and amortized cost for debt securities.Cost (1)Fair value reserveBalance sheet valueImpairment reserves(in thousands of Euros)PositiveNegativeBonds and other fixed income securitiesFrom public issuers6 483 327  56 067 ( 1 847)6 537 547 (  807)Residents3 566 419  25 641 (  612)3 591 448 (  381)Non residents2 916 908  30 426 ( 1 235)2 946 099 (  426)From other issuers 934 722  24 490 ( 8 127) 951 085 (  397)Residents 28 613  20 600 (  54) 49 159 (  22)Non residents 906 109  3 890 ( 8 073) 901 926 (  375)Shares 429 667  13 969 ( 364 981) 78 655 - Residents 353 683  12 197 ( 304 500) 61 380 - Non residents 75 984  1 772 ( 60 481) 17 275 - Other securities with variable income  2   1 -   3 - Residents  2 - -   2 - Non residents-   1 -   1 - Balance as at 31 December 20187 847 718  94 527 ( 374 955)7 567 290 ( 1 204)(1) Aquisition cost referring to shares and other equity instruments and amortized cost for debt securities.Cost (1)Fair value reserveBalance sheet valueImpairment reserves(in thousands of Euros)Stage 1Stage 2Stage 3TotalBalance as at 31 December 2017* 1 651 578 Impact of transition to IFRS 9( 1 650 979)Balance as at 1 January 2018   599 - -    599 Increases due to changes in credit risk  9 024    23    12   9 059 Decreases due to changes in credit risk(  7 603)(   1)(   12)(  7 616)Utilization during the period(   850)- - (   850)Other movements   12 - -    12 Balance as at 31 December 2018  1 182    22 -   1 204 Increases due to changes in credit risk  6 188 - -   6 188 Decreases due to changes in credit risk(  1 725)(   18)- (  1 743)Utilization during the period(   137)- - (   137)Other movements(   3)(   4)- (   7)Balance as at 31 December 2019  5 505 - -   5 505 * The amount corresponds to accumulated impairment losses on available-for-sale securities at 31 December 2017, recorded in accordance with IAS 39.Impairment movement of securities at fair valuethrough other comprehensive income 
 
 
 
Changes in impairment losses on amortised cost securities are as follows: 

In accordance with the accounting policy mentioned on Note 2.4, the Bank regularly evaluate if there is any 

objective evidence of impairment in its securities portfolio at a fair value through other comprehensive income 

based on the judgement criteria mentioned on Note 3.1. 

As at 31 December 2019 and 2018, the securities portfolio, by residual maturity period, is as follows: 

The detail of the securities portfolio by fair value hierarchy is presented in Note 36. 

The portfolio securities pledged by the Bank are analysed in Note 33. 

NOVO BANCO | 2019 ANNUAL REPORT | 318 

(in thousands of Euros)Stage 1Stage 2Stage 3TotalBalance as at 31 December 2017- - - - Impact of transition to IFRS 9  213 147 Balance as at 1 January 2018  3 266   3 784   206 097   213 147 Increases due to changes in credit risk  13 137   242 031    558   255 726 Decreases due to changes in credit risk(  10 576)(  235 057)(   918)(  246 551)Utilization during the period(  1 857)(  2 105)(  74 665)(  78 627)Other movements-   48 630 -   48 630 Balance as at 31 December 2018  3 970   57 283   131 072   192 325 Increases due to changes in credit risk  14 394   636 822   6 615   657 831 Decreases due to changes in credit risk(  14 664)(  640 167)(  7 247)(  662 078)Utilization during the period- (   1)(  28 019)(  28 020)Other movements   58    37    1    96 Balance as at 31 December 2019  3 758   53 974   102 422   160 154 Impairment movement of securities at amortised cost(in thousands of Euros)31.12.201931.12.2018Securities at fair value through profit or loss - mandatoryUp to 3 months -   1 From 3 months to 1 year  7  - From 1 to 5 years 57 535  9 969 More than 5 years 637 126  319 979 Unlimited duration2 350 056 2 619 648 3 044 724 2 949 597 Securities at fair value through other comprehensive incomeUp to 3 months 164 095  153 776 From 3 months to 1 year 179 917  618 397 From 1 to 5 years4 311 899 4 185 852 More than 5 years4 032 970 2 530 607 Unlimited duration 69 250  78 658 8 758 131 7 567 290 Securities at amortised cost (*)Up to 3 months 927 397  734 468 From 3 months to 1 year 131 372  125 633 From 1 to 5 years 48 500  33 519 More than 5 years1 445 728 1 601 470 2 552 997 2 495 090 14 355 852 13 011 977 (*) Gross value before impairments 
 
 
 
 
Loans and advances to banks 

As at 31 December 2019 and 2018, the detail of Loans and advances to banks is as follows: 

Loans and advances to banks are all recorded in the amortised cost portfolio. 

As at 31 December 2019 and 2018, the analysis of loans and advances to banks, by residual maturity is as 

follows: 

Changes in impairment losses on loans and advances to banks are presented as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 319 

(in thousands of Euros)Loans and advances to banks in PortugalVery short-term placements  8 902  64 517 Deposits  135 411  135 870 Loans  34 013  20 051 Other loans and advances   3   3  178 329  220 441 Loans and advances to banks abroadDeposits  10 851  28 075 Loans  1 645  1 700 Operations with reverse repurchase agreements   8  9 774 Other loans and advances  381 553  374 332  394 057  413 881 Outstanding applications-   74  572 386  634 396 Impairment losses(  77 134)( 75 744) 495 252  558 652 31.12.201931.12.2018(in thousands of Euros)31.12.201931.12.2018Up to 3 months  49 834   132 820 From 3 months to 1 year  109 277   106 613 From 1 to 5 years  407 175   14 471 More than 5 years  6 100   380 418 Undetermined (Overdue Loans)-    74   572 386   634 396 (in thousands of Euros)Stage 1Stage 2Stage 3TotalBalance as at 31 December 2017  71 157 Impact of transition to IFRS 9  8 009 Balance as at 1 January 2018   285   78 563    318   79 166 Increases due to changes in credit risk   316   3 389    426   4 131 Decreases due to changes in credit risk(   727)(  10 183)(   119)(  11 029)Utilizations- - (   13)(   13)Other movements   303   3 374 (   188)  3 489 Balance as at 31 December 2018   177   75 143    424   75 744 Increases due to changes in credit risk   416   2 837 -   3 253 Decreases due to changes in credit risk(   224)(  3 038)- (  3 262)Other movements(   2)  1 421    2   1 421 Balance as at 31 December 2019   367   76 341    426   77 134 Loans and advances to banks 
 
 
 
 
 
Loans and advances to customers 

As at 31 December 2019 and 2018, the detail of loans and advances to customers is presented as follows: 

During the year of 2019, a sale of a portfolio of non-performing loans (called “NATA II”) was carried out, and 

the impact of this operation on the balance sheet resulted in a reduction in net loans and advances to customers 

of Euro 141.9 million (Euro 1 180.7 million in gross value and  Euro 1 038.8 million in impairment), and the 

impact on results was a loss of Euro 79.7 million (see Note 39). 

In  2018,  a  non-performing  loan  portfolio  was  sold,  and  the  impact  of  this  operation  on  the  balance  sheet 

resulted in a reduction of Euro 496.6 million in loans and advances to customers (Euro 1 462.2 million gross 

value and Euro 965.6 million of impairment), and the impact on profit or loss resulted in a loss of Euro 104.8 

million. 

Loans to customers are all recorded in the amortized cost portfolio. 

As  at  31  December  2019,  the  caption  Loans  and  advances  to  customers  include  Euro  6  076.8  million  of 

mortgage loans related to the issuance of covered bonds (31 December 2018: Euro 4 617.4 million) (see Note 

28). 

NOVO BANCO | 2019 ANNUAL REPORT | 320 

(in thousands of Euros)Domestic loans and advancesCorporateCurrent account loans1 362 889 1 415 825 Loans8 345 875 8 407 358 Discounted bills 119 241  140 197 Factoring 709 747  865 656 Overdrafts 3 042  36 064 Financial leases1 523 226 1 547 978 Other loans and advances 29 477  30 432 IndividualsResidential Mortgage loans7 370 060 6 655 696 Consumer credit and other loans1 042 745  975 335 20 506 302 20 074 541 Foreign loans and advancesCorporateCurrent account loans 687 878  395 474 Loans1 068 038 1 355 859 Discounted bills 21 206  39 086 Factoring 138 292  101 980 Overdrafts 39 158  30 894 Financial leases 37 422  42 765 Other loans and advances  1   1 IndividualsResidential Mortgage loans1 084 606  955 902 Consumer credit and other loans 315 483  336 203 3 392 084 3 258 164 Overdue loans and advances and interestsUnder 90 days 24 025  63 116 Over 90 days1 073 220 3 466 007 1 097 245 3 529 123 24 995 631 26 861 828 Impairment losses(1 841 483)(4 071 843)23 154 148 22 789 985 Fair value adjustaments of interest rate hedges *CorporateLoans 14 390  31 571 IndividualsResidential Mortgage loans 35 494 -  49 884  31 571 23 204 032 22 821 556 * See Note 2131.12.201931.12.2018 
 
 
As at 31 December 2019, the amount of interest income and commission fees recorded in the balance sheet 

relating to credit operations totals Euro 25 139 thousand (31 December 2018: Euro 28 222 thousand). 

As at 31 December 2019 and 2018, the analysis of loans and advances to customers, by residual maturity 

period, is as follows: 

Changes in credit impairment losses are presented as follows: 

Credit distribution by type of rate is as follows: 

An analysis of finance lease loans, by residual maturity period, is presented as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 321 

(in thousands of Euros)31.12.201931.12.2018Up to 3 months 1 766 827  2 401 060 From 3 months to 1 year 1 424 761  1 886 779 From 1 to 5 years 5 084 654  4 539 776 More than 5 years 15 672 028  14 536 661 Unlimited duration (Overdue Loans) 1 097 245  3 529 123  25 045 515  26 893 399 (in thousands of Euros)Stage 1Stage 2Stage 3TotalBalance as at 31 December 2017 5 693 858 Impact of transition to IFRS 9  212 292 Balance as at 1 January 2018  401 610   224 083  5 280 457  5 906 150 Financial assets originated or acquired  2 359 - -   2 359 Financial assets derecognised (   572)(  1 573)(  979 597)(  981 742)Increases due to changes in credit risk  139 316   61 262   783 153   983 731 Decreases due to changes in credit risk(  128 370)(  64 948)(  495 341)(  688 659)Utilization during the period(  94 287)(  2 189)( 1 008 607)( 1 105 083)Other movements  74 063 (  110 557)(  8 419)(  44 913)Balance as at 31 December 2018  394 119   106 078  3 571 646  4 071 843 Financial assets derecognised (   803)(   13)( 1 055 717)( 1 056 533)Increases due to changes in credit risk  665 254   105 897   700 362  1 471 513 Decreases due to changes in credit risk(  684 613)(  30 025)(  126 020)(  840 658)Utilization during the period(   46)(   403)( 1 720 474)( 1 720 923)Other movements(  320 846)(  44 562)  281 649 (  83 759)Balance as at 31 December 2019  53 065   136 972  1 651 446  1 841 483 Impairment movements of loans and advances to customers (in thousands of Euros)31.12.201931.12.2018Fixed rate3 583 037 3 151 631 Variable rate21 462 478 23 741 768 25 045 515 26 893 399 (in thousands of Euros)31.12.201931.12.2018Gross investment in finance leases receivableUp to 1 year  293 189  275 621 1 to 5 years 827 824  819 974 More than 5 years 663 672  720 998 1 784 685 1 816 593 Unrealized finance income in finance leasesUp to 1 year  35 558  37 344 1 to 5 years 91 219  97 615 More than 5 years 57 541  46 048  184 318  181 007 Present value of minimum lease payments receivableUp to 1 year  257 631  238 277 1 to 5 years 736 605  722 359 More than 5 years 605 996  674 870 1 600 232 1 635 506 Impairment ( 202 575)( 289 405)1 397 657 1 346 101  
  
 
 
 
NOTE 21 – DERIVATIVES – HEDGE ACCOUNTING AND FAIR VALUE CHANGES OF THE 
HEDGED ITEMS 

As at 31 December 2019 and 2018, the fair value of the hedging derivatives is analysed as follows: 

As at 31 December 2019 and 2018, fair value hedging operations may be analysed as follows: 

Changes in the fair value of the hedged assets and liabilities mentioned above and of the respective hedging 

derivatives are recognised in the income statement in the caption Net gains / (losses) from financial assets 

and liabilities at fair value through profit or loss (see Note 9).  

As  at  31  December  2019,  the  ineffective  portion  of  the  fair  value  hedging  operations  resulted  in  a  gain  of  

Euro 2.2 million that was recognised in the income statement (31 December 2018: cost of Euro 3.5 million). 

The Bank periodically evaluates the effectiveness of the hedges. 

As  at  31  December  2019  and  2018,  the  analysis  of  derivatives  held  for  risk  management  and  hedging 

purposes, by maturity, may be analysed as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 322 

(in thousands of Euros)31.12.201931.12.2018Hedging derivativesAssets 7 992  1 721 Liabilities( 58 854)( 36 150)( 50 862)( 34 429)Fair value component of the assets and liabilities hedged for interest rate riskFinancial assetsLoans and advances to customers (see Note 21) 49 884  31 571  49 884  31 571 (in thousands of Euros)31.12.2019Interest Rate Swap/ CIRSLoans and advances to customersInterest and exchange rates3 312 380 ( 50 862)( 16 124) 49 884  18 311  3 312 380 (  50 862)(  16 124)  49 884   18 311 (1) Attributable to hedged risk(2) Includes accrued interestFair valuecomponent ofitem hedged(1)Change in fairvaluecomponent ofitem hedgedin period (1)Derivative Hedged itemHedged riskNotionalFair value of derivatives (2)Change infair value ofderivative inperiod(in thousands of Euros)31.12.2018Interest Rate Swap/ CIRSLoans and advances to customersInterest and exchange rates2 611 422 ( 34 429) 42 591  31 571 ( 39 132) 2 611 422 (  34 429)  42 591   31 571 (  39 132)(1) Attributable to hedged risk(2) Includes accrued interestFair valuecomponent ofitem hedged(1)Change in fairvaluecomponent ofitem hedgedin period (1)Derivative Hedged itemHedged riskNotionalFair value of derivatives (2)Change infair value ofderivative inperiod(in thousands of Euros)BuySellBuySell3 months to 1 year- - -  25 000  25 000 (  436)1 to 5 years 781 374  781 374 ( 13 873) 646 002  646 002 ( 11 528)More than 5 years 874 816  874 816 ( 36 989) 634 709  634 709 ( 22 465)1 656 190 1 656 190 ( 50 862)1 305 711 1 305 711 ( 34 429)31.12.201931.12.2018NotionalFair value (net)NotionalFair value (net) 
 
 
 
 
NOTE 22 – INVESTMENTS IN SUBSIDIARIES, JOINT VENTURES AND ASSOCIATES 

The financial information of the most relevant associated companies is presented in the following table: 

During 2019, ES PLC and BES GMBH were merged into NOVO BANCO. The associated companies GNB 

Seguros, ESEGUR and Multipessoal were transferred to Non-current assets held for sale because they are in 

active sale processes (see Note 27).  

The changes in impairment losses for investments in associates are presented as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 323 

(in thousands of Euros)31.12.201931.12.2018DirectNominalDirectNominalNº ofparticipationvalueCost ofNº ofparticipationvalueCost ofsharesin capital(euros)participationsharesin capital(euros)participationNB AÇORES 2 144 40457,53%  5,00  10 308  2 144 40457,53%  5,00  10 308 NB FINANCE  100 000100,00%1,00  1 700   100 000100,00%   1  1 700 BEST 62 999 700100,00%  1,00  100 418  62 999 700100,00%  1,00  100 418 ES Plc- - - -   30 000100,00%  5,00   38 GNB SEGUROS- - - -   749 80024,99%  5,00  3 749 ES TECH VENTURES 71 500 000100,00%  1,00  71 500  71 500 000100,00%  1,00  71 500 GNB GA2 350 000100,00%  5,00  86 722 2 350 000100,00%  5,00  86 722 GNB CONCESSÕES  942 30698,97%  5,00  20 602   942 30698,97%  5,00  20 602 ESEGUR- - - -   242 00044,00%  5,00  9 634 E.S. REPRESENTAÇÕES  49 99599,99%  0,22   12   49 99599,99%  0,22   12 LOCARENT  525 00050,00%  5,00  2 967   525 00050,00%  5,00  2 967 BES GMBH- - - -   1100,00% 25 000,00  365 025 NOVO BANCO SERVICIOS2 676 665100,00%  0,40  1 057 2 676 665100,00%  0,40  1 057 NOVO VANGUARDA 500 000100,00%  1,00   500  500 000100,00%  1,00   500 NB ÁFRICA13 300 000100,00%  5,00  66 500 13 300 000100,00%  5,00  66 500 UNICRE 350 02917,50%  5,00  11 497  350 02917,50%  5,00  11 497 IJAR LEASING ALGERIE 122 49935,00%  74,94  12 362  122 49935,00%  72,66  12 362 EDENRED PORTUGAL101 477 60150,00%  0,01  4 984 101 477 60150,00%  0,01  4 984 MULTIPESSOAL- - - -  20 00022,52%  5,00   100 HERDADE DO PINHEIRINHO I5 280 000100,00%  1,00  5 280 5 280 000100,00%  1,00  5 280 HERDADE DO PINHEIRINHO II17 200 000100,00%  1,00  17 200 17 200 000100,00%  1,00  17 197   413 609   792 152 Impairment(  182 184)(  146 281)  231 425   645 871 (in thousands of Euros)31.12.201931.12.2018Balance at the beginning of the exercise 146 281  98 677 Charges 36 040  47 605 Utilizations(  38)- Foreign exchange differences(  99)(  1)Balance at the end of the exercise 182 184  146 281  
 
 
 
 
 
NOTE 23 – TANGIBLE FIXED ASSETS  

This caption as at 31 December 2019 and 2018 is analysed as follows: 

The changes in this caption were as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 324 

(in thousands of Euros)31.12.201931.12.2018Real estate propertiesFor own use 202 485  202 410 Improvements in leasehold properties 136 307  137 254 Assets under right-of-use 77 574 -  416 366  339 664 EquipmentComputer equipment 105 322  104 095 Fixtures 56 208  64 078 Furniture 67 528  69 707 Security equipment 24 284  26 579 Office equipment 7 739  7 800 Transport equipment  586   586 Assets under right-of-use 5 076 - Other  167   163  266 910  273 008 Work in progressImprovements in leasehold properties  22   793 Real estate properties  65   160 Equipment-   936   87  1 889  683 363  614 561 Accumulated impairment( 10 609)( 10 609)Accumulated depreciation( 478 001)( 468 221) 194 753  135 731 (in thousands of Euros)Real estate propertiesEquipmentWork in progressTotalAcquisition costBalance at 31 December 2017  368 441   281 984    560   650 985 Acquisitions   172   11 569   2 802   14 543 Disposals / write-offs(  12 546)(  18 887)- (  31 433)Transfers (a)(  16 403)(  1 669)(  1 474)(  19 546)Foreign exchange differences and other -    11    1    12 Balance at 31 December 2018  339 664   273 008   1 889   614 561 Acquisitions  6 076   10 704    350   17 130 Disposals / write-offs(  20 089)(  21 511)- (  41 600)Transfers (b)   438    950 (  2 152)(   764)IFRS 16 transition impact  90 280   3 755 -   94 035 Foreign exchange differences and other(   3)   4 -    1 Balance at 31 December 2019  416 366   266 910    87   683 363 DepreciationBalance at 31 December 2017  233 300   254 865 -   488 165 Depreciation  5 893   10 348 -   16 241 Disposals / write-offs(  12 546)(  18 625)- (  31 171)Transfers (a)(  4 077)(  1 690)- (  5 767)Foreign exchange differences and other    424    329 -    753 Balance at 31 December 2018  222 994   245 227 -   468 221 Depreciation  24 434   11 076 -   35 510 Disposals / write-offs(  5 927)(  20 176)- (  26 103)Transfers (b)(   210)(   74)- (   284)Foreign exchange differences and other    91    566 -    657 Balance at 31 December 2019  241 382   236 619 -   478 001 ImpairmentBalance at 31 December 2017  11 122 - -   11 122 Transfers(   513)- - (   513)Balance at 31 December 2018  10 609 - -   10 609 Balance at 31 December 2019  10 609 - -   10 609 Net book value at 31 December 2019  164 375   30 291    87   194 753 Net book value at 31 December 2018  106 061   27 781   1 889   135 731 (a) Includes Euro 10 053 thousand of fixed assets (real estate and equipment) and Euro 3 109 thousand of accumulated amortizations related to discontinued branches which were transferred by the net amount to the appropriate balance sheet items.(b) Includes Euro 764  thousand of fixed assets (real estate and equipment) and Euro 284 thousand of accumulated amortizations related to discontinued branches which were transferred by the net amount to the appropriate balance sheet items. 
 
 
NOTE 24 – INTANGIBLE ASSETS 

This caption as at 31 December 2019 and 2018 is analysed as follows: 

The caption Intangible assets developed internally includes costs incurred by the Bank units specialised in the 

development and implementation of software applications that will  generate economic benefits in the future 

(see Note 2.12). 

The changes in this caption were as follows: 

NOTE 25 – INCOME TAXES  

NOVO BANCO is subject to taxation in accordance with the Corporate Income Tax (IRC) Code. As a result, 

deferred  taxes  are  recorded  depending  on  the  temporary  differences  between  accounting  and  tax  income 

relevant for IRC purposes, whenever such temporary differences are to be reverted in the future. 

The income taxes correspond to the value of taxable income (if applicable) of the period, using the overall 

Corporate Income Tax rate in force at the balance sheet date (21%) and autonomous taxation. 

NOVO BANCO | 2019 ANNUAL REPORT | 325 

(in thousands of Euros)31.12.201931.12.2018Internally developedSoftware - Automatic data processing system  65 270   68 575 Acquired from third partiesSoftware - Automatic data processing system  364 062   360 612   429 332   429 187 Work in progress  17 446   2 618   446 778   431 805 Accumulated amortization(  420 735)(  427 024)  26 043   4 781 (in thousands of Euros)Automatic data processing systemWork in progressTotalAcquisition costBalance as at 31 December 2017  465 762   1 921   467 683 AcquisitionsInternally developed-   1 446   1 446 Acquired from third parties  1 457   3 745   5 202 Disposals / write-offs(  37 829)- (  37 829)Transfers (a)- (  4 494)(  4 494)Foreign exchange differences and other(   203)- (   203)Balance as at 31 December 2018  429 187   2 618   431 805 AcquisitionsAcquired from third parties  3 137   23 000   26 137 Disposals / write-offs(  7 460)- (  7 460)Transfers  4 467 (  8 172)(  3 705)Foreign exchange differences and other   1 -    1 Balance as at 31 December 2019  429 332   17 446   446 778 AmortizationsBalance as at 31 December 2017  459 823 -   459 823 Amortization for the period  5 073 -   5 073 Disposals / write-offs(  37 829)- (  37 829)Foreign exchange differences and other(   43)- (   43)Balance as at 31 December 2018  427 024 -   427 024 Amortization for the period  1 171 -   1 171 Disposals / write-offs(  7 460)- (  7 460)Balance as at 31 December 2019  420 735 -   420 735 Net balance at 31 December 2019  8 597   17 446   26 043 Net balance at 31 December 2018  2 163   2 618   4 781 (a) Relates to discontinued investment projects that were allocated to costs. 
 
 
 
Corporate income taxes (current or deferred) are recognized in the income statement for the year, except when 

the underlying transactions or items to which they are related have been reflected under other equity captions 

(e.g. revaluation of financial assets at fair value through other comprehensive income). In these situations, the 

corresponding tax is also charged to equity, not affecting the net profit / (loss) for the year. 

Deferred  taxes  are  calculated  based  on  the  anticipated  tax  rates  to  be  effective  at  the  date  of  reversal  of 

temporary  differences,  which  correspond  to  rates  approved  or  substantially  approved  at  the  balance  sheet 

date. 

Thus, at 31 December 2019 the deferred tax related to temporary differences was determined based on an 

aggregate rate of 31%, resulting from the sum of the general IRC rate (21%), the Municipal Surcharge of 1.5% 

and an average rate of State Surcharge of 8.5%. 

On 4th September 2019, Law No. 98/2019 was published, which amended the IRC Code on the tax treatment 

of credit institutions' impairments, creating rules applicable to impairment losses recorded in the tax periods 

beginning before 1st January 2019, not yet accepted for tax purposes. This Law established a transition period 

for the aforementioned tax regime, which allows taxpayers in the five tax periods beginning on or after January 

1, 2019, to continue to apply the tax regime in force before publication of this law, except if they perform the 

exercise of opt in until the end of October of each tax period of the adaptation regime. 

Thus, on December 31, 2019, the Bank continued to apply Regulatory Decree nº 13/2018, of December 28, 

which aims to extend, for tax purposes, the tax framework resulting from Notice Noº 3/95 of Bank of Portugal. 

The IRC payment declarations are subject to inspection and possible adjustment by the Tax Authorities for a 

period  of four  years or  during  the period  in  which it is possible  to deduct  tax  losses  or  tax  credits  (up  to a 

maximum of twelve years, depending on the year of determination). Thus, possible additional tax assessments 

may take place due essentially to different interpretations of tax legislation. However, Management believes 

that, in the context of the separate financial statements, there will be no additional charges of significant value. 

In 2019 and 2018, NOVO BANCO recorded deferred tax assets associated with impairments not accepted for 

tax purposes for credit operations, which have already been written off, considering the expectation that these 

will contribute to a taxable profit in the periods taxation in which the conditions required for tax deductibility are 

met. 

Pursuant to Law No. 55-A/2010, of 31 December, a Bank Levy was established, which is levied on the average 

annual liabilities recorded on the balance sheet net of own funds and of deposits covered by the guarantee of 

the Deposit Guarantee Fund and on the notional amount of derivative financial instruments. The Bank Levy is 

not eligible as a tax cost, and the respective regime has been extended. As at 31 December 2019, NOVO 

BANCO recognised Banking Levy charges as a cost in the amount of Euro 26 647 thousand (31 December 

2018: Euro 26 800 thousand). The cost recognised as at 31 December 2019 has been calculated and paid 

based on the maximum rate of 0.110% levied on the average annual liabilities recorded on the balance sheet, 

net of own funds and deposits covered by the guarantee of the Deposit Guarantee Fund, approved by Law 

No. 7-A/2016, of 30 March and by Ordinance No. 165-A/2016, of 14 June. 

NOVO BANCO | 2019 ANNUAL REPORT | 326 

 
 
 
The deferred tax assets and liabilities recognized in the balance sheet as at 31 December 2019 and 2018 may 

be analysed as follows: 

The deferred tax assets and liabilities recognized in the balance sheet in this period are as follows: 

The changes occurred in the deferred tax captions are as follows: 

The current and deferred taxes recognised in the income statement and in reserves, in 2019 and 2018, had 

the following origins: 

NOVO BANCO | 2019 ANNUAL REPORT | 327 

(in thousands of Euros)AssetsLiabilitiesAssetsLiabilitiesCurrent tax   680   9 239   3 209   9 112 Corporate tax recoverable-   5 278 -   4 547 Other   680   3 961   3 209   4 565 Deferred tax  892 033 -  1 179 272 -   892 713   9 239  1 182 481   9 112 31.12.201931.12.2018(in thousands of Euros)AssetsLiabilitiesNet31.12.201931.12.201831.12.201931.12.201831.12.201931.12.2018Financial instruments 54 200  57 152 ( 134 654)( 30 702)( 80 454) 26 450 Impairment losses on loans and advances to customers  903 759  903 769 - -  903 759  903 769 Other tangible assets- - ( 8 377)( 8 552)( 8 377)( 8 552)Provisions 48 375  81 583 - -  48 375  81 583 Pensions 26 938  37 189 - -  26 938  37 189 Other 1 792   803 - -  1 792   803 Tax losses carried forward-  138 030 - - -  138 030 Deferred tax asset / (liability)1 035 064 1 218 526 ( 143 031)( 39 254) 892 033 1 179 272 Asset / liability set-off for deferred tax purposes ( 143 031)( 39 254) 143 031  39 254 - - Net Deferred tax asset / (liability) 892 033 1 179 272 - -  892 033 1 179 272 (in thousands of Euros)31.12.201931.12.2018Balance at the beginning of the exercise1 179 272 1 947 425 Recognised in Results for the exercise( 36 185)( 657 882)Recognised in Fair value reserves( 105 153) 68 744 Impact of the transition to IFRS 9 (in other reserves) -( 48 570)Conversion of Deferred taxes into Tax credits( 145 899)( 152 478)Foreign exchange differences and other(  2) 22 033 Balance at the end of the exercise (Assets / (Liabilities)) 892 033 1 179 272 (in thousands of  Euros)Recognised in the income statementRecognised in reservesRecognised in the income statementRecognised in reservesFinancial instruments  1 751   105 153   53 888 (  68 744)Impairment losses on loans and advances to customers(  136 523)-   382 091 - Other tangible assets(   175)- (   183)- Investments in subsidiaries and associated companies- - (  1 058)- Provisions  33 208 - (  9 713)- Pensions   885 - (  17 773)- Other(   991)- (   370)- Tax losses carried forward  138 030 -   251 000 - Deferred taxes  36 185   105 153   657 882 (  68 744)Current taxes  2 541 -   2 714 - Total tax recognised (income) / (expense)  38 726   105 153   660 596 (  68 744)31.12.201931.12.2018 
 
 
 
 
 
 
The reconciliation of the corporate income tax rate, for the portion recognised in the income statement, may 

be analysed as follows: 

Deferred tax assets are recognised to the extent it is probable that taxable profits will be available allowing for 

the  utilization  of  the  deductible  temporary  differences.  The  Bank  has  evaluated  the  recoverability  of  the 

deferred tax assets considering its expectations of future taxable profits until 2028. The recoverable deferred 

tax  assets  covered  by  the  Special  Regime  applicable  to  Deferred  Tax  Assets  is  not  dependent  on  the 

generation of future taxable income. 

As at 31 December 2019, 2019 NOVO BANCO has not recorded deferred tax assets associated with tax losses 

(31 December 2018: Euro 138 030 thousand). 

The  assessment  of  the  recoverability  of  the  deferred  tax  assets  is  made  annually.  With  reference  to  31 

December 2019, exercise was made based on the business plan for the period 2019-2022. This evaluation led 

the Bank to the annulment of deferred tax assets generated by tax losses recognized in previous years in the 

amount during the last quarter of 2019. 

The reduction in the Bank capacity to recover the deferred tax assets generated from tax liabilities, which was 

the reason for the abovementioned write down at the end of 2019, when compared to the amount estimated 

by the Executive Board of Directors at the end of 2018, is due, with the commitments between the Portuguese 

State and Directorate-General for Competition of the European Commission (“DGCOMP”), reviewed upon the 

partial sale of NOVO BANCO concluded by the end of October 2017 and formally announced to the Bank in 

December 2017, and due to a higher level of conservatism on the Portuguese macroeconomic projections for 

the medium and long term, bearing in mind the challenges and difficulties faced by NOVO BANCO, as well as 

the current expectations for the reference rates in the medium term, in particular after the measures announced 

by the ECB in the summer of 2019. 

The plan incorporates also a greater focus on reducing non-performing assets, reflecting the requirements and 

commitments  the  Bank  faces  in  the  regulatory  framework  of  the  European  Union,  something  that  also 

contribute to this less favourable evolution when compared with the previous plan.  

In the evaluation of the expectation of future taxable income generation in Portugal for the purposes of the 

above recovery exercise, the following assumptions were also considered:  

-  Growth of pre-tax income at a rate of 2.62% from 2022;  

NOVO BANCO | 2019 ANNUAL REPORT | 328 

(in thousands of Euros)Income before tax (a)(1 048 858)( 772 277)Tax rate of NOVO BANCOTax rate of NOVO BANCO21.021.0Income tax calculated based on the tax rate of NOVO BANCO( 220 260)( 162 178)Tax-exempt dividendsImpairment on investments in subsidiaries or associated companies not subject to Participation Exemption0.2( 1 759)0.3( 2 106)Costs not accepted for tax purposes(2.2) 22 788 (2.5) 19 463 Profits / losses in units with a more favorable tax regime(0.3) 3 391 (0.7) 5 580 Taxes of Bank Branches and tax withheld abroad(3.7) 38 344 (4.2) 32 364 Annulment of tax losses carried forward(13.2) 138 030 (32.5) 251 000 Impairments for stocks21.5( 225 299)(32.9) 254 374 Provisions for other risks, costs and contingencies - -(3.2) 24 935 Annulment of tax losses carried forward(0.1)  922 (3.2) 24 491 Share of profits / (losses) of associated companies0.6( 6 264)0.6( 4 849)Deferred tax assets not recognized under tax losses for the exercise(24.2) 254 300 (27.2) 209 708 Other(3.3) 34 533 (1.0) 7 814 Total tax recognized(3.7) 38 726 (85.5) 660 596 (a) Includes the profit / (loss) of discontinued units31.12.201831.12.2019%Valor%Valor 
 
-  Significantly unfavourable evolution of net interest income in relation to the projections presented in 

the previous Medium-term Plan (PMP), especially due to the effect of the reduction in interest rate 

benchmarks, according to the current macroeconomic estimates; 

-  Reduction  of  operating  costs,  reflecting  the  favourable  effect  of  the  decreases  in  the  number  of 

employees and branches and, generally, of the simplification and increased process efficiency; and  

- 

Increase  in  credit  impairment  in  line  with  the  evolution  of  the  Bank  activity  and  based  on  the 

macroeconomic projections, especially bearing in mind the significant effort made in the last years in 

the provisioning of the loan portfolio. 

Special Regime applicable to Deferred Tax Assets 

During  2014,  NOVO  BANCO  adhered  to  the  Special  Regime  applicable  to  deferred  tax  assets,  after  a 

favourable decision of the Shareholders General Meeting. 

The Special Regime applicable to Deferred Tax Assets approved by Law No. 61/2014, of 26 August, covers 

deferred  tax  assets  resulting  from  non-deduction  of  expenses  and  negative  equity  changes  related  to 

impairment losses on credit and with post-employment or long-term employee benefits. 

The  changes  to  the  mentioned  above  regime,  introduced  by  Law  No.  23/2016,  of  August  19,  limited  the 

temporal application of the above mentioned negative expenses and equity variations, accounted for in the tax 

periods beginning on or after 1January 2016, as well as the associated deferred taxes. Thus, the deferred 

taxes covered by this special regime correspond only to expenses and negative equity variations calculated 

up to 31 December 2015. 

Deferred tax assets covered by the above mentioned regime are convertible into tax credits when the taxpayer 

records a negative net result in the respective tax period, or in case of liquidation by voluntary dissolution or 

insolvency decreed by court decision. 

To convert to a tax credit (other than by liquidation or insolvency), a special reserve should be created for the 

amount of the respective tax credit increased by 10%. The exercise of conversion rights results in the capital 

increase of the taxable person by incorporation of the special reserve and issuance of new common shares. 

This special reserve may not be distributed. 

Deferred tax assets recorded by NOVO BANCO and considered eligible the special regime at 31 December 

2019 and 2018, are as follows: 

Following the determination of a negative net income for the years between 2015 and 2018, the deferred tax 

assets converted or estimated to be converted by reference to the deferred tax assets eligible at the balance 

sheet date are as follows: 

As a result of Law No. 61/2014, the amount of deferred tax assets to be converted into a tax credit and the 

constitution  of  the  special  reserve  shall  be  subject  to  certification  by  a  statutory  auditor,  as  well  as  to 

NOVO BANCO | 2019 ANNUAL REPORT | 329 

(in thousands of Euros)31.12.201931.12.2018Credit impairment 516 072  598 058 Employees' benefits - 9 366  516 072  607 424 (in thousands of Euros)2018201720162015Tax credit 161 974  136 403  99 474  153 555  
 
 
confirmation by the Tax and Customs Authority, within the scope of the review procedures for the assessment 

of the taxable income for the relevant tax periods. 

NOTE 26 – OTHER ASSETS  

As at 31 December 2019 and 2018, the caption Other assets is analysed as follows: 

The caption Other debtors includes, amongst others: 

-  Euro 111.6 million of shareholder loans and supplementary capital contributions resulting from the 

assignment of loans and advances which are entirely provisioned (31 December 2018: Euro 112.8 

million, entirely provisioned), and 

-  Euro 237.3 million receivable in relation to the sale operation of non-performing loans (Project NATA 

I:  Euro  126.5  million  and  NATA  II:  Euro  110.8  million)  (31  December  2018:  Euro  392.4  million  in 

relation to NATA I) (see Note 39); 

-  Euro 21.0 million receivable in relation to the sale operation of real estate assets in 2019 (denominated 

“Sertorius Project”); and  

-  Euro 12.4 million receivable in relation to the sale operation of real estate assets and non-performing 

loans in the Spanish Branch in 2019 (denominated “Albatros Project”). 

As  at  31  December  2019,  the  caption  Deferred  costs  includes  the  amount  of  Euro  43  372  thousand  (31 

December 2018: Euro 46 826 thousand) related to the difference between the nominal amount of the loans 

and advances granted to Bank employees under the Collective Labour Agreement (ACT) for the banking sector 

and their respective fair value at grant date, calculated in accordance with IFRS 9. This amount is charged to 

the income statement under staff costs over the lower of the remaining period to the maturity of the loan granted 

and the estimated remaining years of service life of the employee. 

The captions of Real estate properties and Equipment relate to foreclosed assets through the recovery of loans 

and advances and to discontinued facilities, for which the Bank has the objective of immediate sale. 

NOVO BANCO | 2019 ANNUAL REPORT | 330 

(in thousands of Euros)31.12.201931.12.2018Collateral deposits placed 807 810  680 685 Derivative products 631 994  468 442 Collateral CLEARNET and VISA 33 175  33 350 Collateral deposits relating to reinsurance operations 141 697  167 967 Other collateral deposits  944  10 926 Recoverable government subsidies on mortgage loans 4 441  1 270 Public sector 437 249  304 746 Contingent Capital Agreement1 037 013 1 149 295 Other debtors 730 419  889 214 Income receivable 31 061  21 362 Deferred costs 55 317  61 454 Precious metals, numismatics, medal collection and other liquid assets 9 510  9 339 Real estate properties a) 562 532  974 179 Equipment a) 3 130  22 157 Stock exchange transactions pending settlement -  2 010 Other assets 135 150  184 008 3 813 632 4 299 719 Impairment lossesReal estate properties a)( 267 656)( 313 195)Equipment a)( 2 404)( 19 479)Other debtors - Shareholder loans, supplementary capital contributions( 111 051)( 118 662)Other( 98 935)( 102 611)( 480 046)( 553 947)3 333 586 3 745 772 a) Real estate properties and equipment received in settlement of loans and discontinued 
 
 
 
The Bank implemented a plan aimed at the immediate sale of all real estate property recorded in Other assets, 

continuing its efforts to meet the sales program established, of which we highlight the following (i) the existence 

of a web site specifically aimed at the sale of real estate properties; (ii) the development and participation in 

real  estate  events  both  in  Portugal  and  abroad;  (iii)  the  establishment  of  protocols  with  several  real  estate 

agents; and (iv) the regular sponsorship of auctions. Despite its intention to sell these assets, the Bank regularly 

requests the Bank of Portugal’s authorization, under article 114 of RGICSF, to extend the period the Bank has 

to hold foreclosed assets. 

Stock exchange transactions pending settlement refer to transactions of securities, recorded at the trade date 

and pending settlement, in accordance with the accounting policy described in Note 2.4. 

In the financial year of 2019, the Bank recorded impacts related to the sale of a portfolio of real estate assets 

(Project Sertorius) and to a sale of a portfolio of non-performing loans and real estate assets (Project Albatros). 

During 2018, the Bank entered into a promissory contract to buy and sell a portfolio of real estate assets, called 

Project Viriato. The details of these operations can be found in Note 39. 

The caption Collateral deposits placed includes, amongst others, deposits made by the Bank as collateral in 

order to celebrate certain derivative contracts on organized markets (margin accounts) and on over the counter 

markets (Credit Support Annex – CSA). 

The changes occurred in impairment losses are presented as follows: 

The changes occurred in the real estate properties were as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 331 

(in thousands of Euros)31.12.201931.12.2018Balance at the beginning of the exercise 553 947  527 185 Allocation for the exercise 263 227  233 350 Utilisation during the exercise( 318 985)( 193 740)Write-back for the exercise( 20 578)( 20 244)Foreign exchange differences and other 2 435  7 396 Balance at the end of the exercise 480 046  553 947 (in thousands of Euros)31.12.201931.12.2018Balance at the beginning of the exercise 974 179 1 284 259 Additions 85 678  176 313 Sales( 497 263)( 486 393)Other movements(  62)- Balance at the end of the exercise 562 532  974 179  
 
 
 
 
 
As at 31 December 2019 and 2018, the detail of the real estate properties included in Other assets, by type, 

is as follows: 

The detail of the real estate properties included in Other assets, by ageing, is as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 332 

(in thousands of Euros)Number of propertiesGross value ImpairmentNet book valueFair value of assets (a)LandUrban  315  52 309  24 496  27 813  94 931 Rural  225  190 678  127 859  62 819  63 771   540  242 987  152 355  90 632  158 702 Buildings under constructionCommercial  2   36   4   32   59 Residential  2   271   187   84   646 Other  1  1 577   752   825   825   5  1 884   943   941  1 530 Buildings constructedCommercial  335  58 269  28 282  29 987  39 554 Residential 2 081  169 596  47 733  121 863  144 225 Other  227  83 289  36 109  47 180  50 769  2 643  311 154  112 124  199 030  234 548 Other  5  6 507  2 234  4 273  4 273  3 193  562 532  267 656  294 876  399 053 (a) Determined in accordance with accounting policy mentioned in Note 2.1131.12.2019(in thousands of Euros)Number of propertiesGross value ImpairmentNet book valueFair value of assets (b)LandUrban  839  147 732  47 191  100 541  107 588 Rural  350  254 157  118 067  136 090  139 555  1 189  401 889  165 258  236 631  247 143 Buildings under constructionCommercial  3   115   14   101   127 Residential  3   756   110   646   844 Other  1  1 577   410  1 167  1 168   7  2 448   534  1 914  2 139 Buildings constructedCommercial  621  110 645  34 723  75 922  92 124 Residential 2 842  284 049  53 389  230 660  253 213 Other  359  172 432  45 995  126 437  140 785  3 822  567 126  134 107  433 019  486 122 Other (a)  24  2 716  13 296 ( 10 580)( 9 473) 5 042  974 179  313 195  660 984  725 931 (a) The net book value of this caption is negative due to the imputation of costs incurred with the sale of real estate properties(b) Determined in accordance with accounting policy mentioned in Note 2.1131.12.2018(in thousands of Euros)Up to 1 year1 to 2.5 years2.5 to 5 yearsMore than 5 yearsTotal net book valueLandUrban 2 225  3 272  11 890  10 426  27 813 Rural 7 698  13 459  1 977  39 685  62 819  9 923  16 731  13 867  50 111  90 632 Buildings under constructionCommercial- -   29   3   32 Residential  68 - -   16   84 Other- -   825 -   825   68 -   854   19   941 Buildings constructedCommercial( 3 231) 5 484  9 659  18 075  29 987 Residential 7 587  31 735  31 132  51 409  121 863 Other 8 887  10 332  10 364  17 597  47 180  13 243  47 551  51 155  87 081  199 030 Other 4 273 - - -  4 273  27 507  64 282  65 876  137 211  294 876 31.12.2019 
 
 
 
 
As  at  31  December  2019,  the  amount  related  to  discontinued  facilities  included  in  the  caption  Real  estate 

properties amounts to Euro 16 569 thousand (31 December 2018: Euro 22 355 thousand), having the  Bank 

recorded impairment losses for these assets in the total amount of Euro 8 079 thousand (31 December 2018: 

Euro 9 433 thousand). 

NOTE 27 – NON-CURRENT ASSETS AND DISPOSAL GROUPS FOR SALE CLASSIFIED AS 
HELD FOR SALE 

This caption as at 31 December 2019 and 2018 is analysed as follows: 

Other non-current assets held for sale include shareholdings and respective shareholder loans, which were 

reclassified to this caption under IFRS 5. 

As at 31 December 2019 and 2018, the results from discontinued operations is as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 333 

(in thousands of Euros)Up to 1 year1 to 2.5 years2.5 to 5 yearsMore than 5 yearsTotal net book valueLandUrban 23 227  18 239  18 300  40 775  100 541 Rural 13 594  24 592  34 456  63 448  136 090  36 821  42 831  52 756  104 223  236 631 Buildings under constructionCommercial- -   98   3   101 Residential-   53   109   484   646 Other- -  1 167 -  1 167 -   53  1 374   487  1 914 Buildings constructedCommercial 5 471  20 809  20 227  29 415  75 922 Residential 42 732  76 130  54 846  56 952  230 660 Other 22 997  22 411  35 780  45 249  126 437  71 200  119 350  110 853  131 616  433 019 Other (a)( 10 515)- - (  65)( 10 580) 97 506  162 234  164 983  236 261  660 984 (a) The net book value of this caption is negative due to the imputation of costs incurred with the sale of real estate properties31.12.2018(in thousands of Euros)Assets of discontinued operationsGNB Vida-  620 472 Banco Well Link (former NB Ásia) 4 121  4 013 Banco Delle Tre Venezie 8 926  8 926 ESEGUR 9 634 - GNB - Companhia de Seguros, S.A.             3 749 - Other 3 619  1 470  30 049  634 881 Impairment lossesGNB Vida- ( 445 472)Banco Delle Tre Venezie( 6 626)( 2 901)Other( 2 150)- ( 8 776)( 448 373) 21 273  186 508 31.12.201931.12.2018(in thousands of Euros)31.12.201931.12.2018Balance at the beginning of the exercise 634 881  714 011 Transfers 15 532 ( 9 567)Sales( 620 472)( 68 791)Other movements  108 (  772)Balance at the end of the exercise 30 049  634 881  
 
 
 
 
During 2019, the Bank completed the sale of the GNB Vida (see Note 39). 

The impairment movement for non-current Assets for disposal classified as held for sale is as follow: 

NOTE 28 – FINANCIAL LIABILITIES MEASURED AT AMORTISED COST 

This caption as at 31 December 2019 and 2018 is analysed as follows: 

Deposits from banks 

The balance of Deposits banks is composed, as to its nature, as follows: 

As at 31 December 2019, the caption Other funds from the European System of Central Banks includes Euro 

6 087 million, covered by Bank financial assets pledged as collateral (31 December 2018: Euro 6 410 million) 

(see Note 33). 

The  balance  of  the  caption  Repurchase  agreements  operations  corresponds  to  the  sale  of  securities  with 

purchasing agreement (repos), recorded in accordance with the accounting policy mentioned in Note 2.5. 

NOVO BANCO | 2019 ANNUAL REPORT | 334 

(in thousands of Euros)Balance at the beginning of the exercise 448 373  468 194 Allocation / (reversals) for the exercise 55 775  23 354 Utilizations( 497 472)( 36 292)Transfers- ( 6 883)Exchange differences and other 2 100 - Balance at the end of the exercise 8 776  448 373 31.12.201831.12.2019(in tousands of Euros)Deposits from banks 10 542 549  9 119 139 Due to customers 27 980 577  28 439 075 Debt securities issued, subordinated debt and liabilities associated to transferred assets 1 044 445  1 135 128 Other financial liabilities  356 993   232 263  39 924 564  38 925 605 31.12.201931.12.2018(in thousands of Euros)31.12.201931.12.2018Deposits from Central BanksFrom the European System of Central BanksDeposits  36 176   461 Other funds 6 087 000 6 410 000 6 123 176 6 410 461 Deposits from credit institutionsDomesticDeposits  681 478   650 958 Other funds  12 674   41 882  694 152  692 840 ForeignDeposits  914 414  1 075 011 Loans  634 557   660 338 Operations with repurchase agreements 2 168 488   237 178 Other resources  7 762   43 311 3 725 221 2 015 838 4 419 373 2 708 678 10 542 549 9 119 139 * See Note 21 
 
 
 
 
 
 
 
As at 31 December 2019 and 2018, the analysis of Deposits from banks, by maturity, is as follows: 

The analysis of Repurchase agreements operations, by residual maturity, is as follows: 

Due to customers 

The balance of Deposits due to costumers is composed, as follows: 

As at 31 December 2019 and 2018, the caption Due to customers, by residual maturity periods, is as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 335 

(in thousands of Euros)31.12.201931.12.2018InternationalFrom 3 months to 1 year 1 306 243   237 178 From 1 to 5 years  862 245 - 2 168 488  237 178 (in thousands of Euros)31.12.201931.12.2018Repayable on demand 11 877 766  10 942 957 Term depositsUp to 3 months 7 204 511  7 614 228 3 months to 1 year 5 866 566  6 765 875 1 to 5 years 2 572 125  2 646 596 More than 5 years  459 609   469 419  16 102 811  17 496 118  27 980 577  28 439 075  
 
 
 
 
 
 
Debt Securities issued, subordinated debt and financial liabilities associated to transferred assets 

This caption has the following breakdown: 

Under  the  Covered  Bonds  Program  (Programa  de  Emissão  de  Obrigações  Hipotecárias),  which  has  a 

maximum  amount  of  Euro  10  000  million,  the  Bank  issued  covered  bonds  which,  on  31  December  2019, 

amount  to  Euro  5  500  million  (31  December  2018:  Euro  4  200  million)  being  these  covered  bonds  totally 

repurchased by the Bank. The main characteristics of the outstanding issues as at 31 December 2019 and 

2018 are as follows: 

These  covered  bonds  are  guaranteed  by  a  cover  asset  pool,  comprising  mortgage  and  other  assets, 

segregated in NOVO BANCO Group’s accounts as autonomous patrimony and over which the holders of the 

relevant covered debt securities have a special creditor privilege. The conditions of the covered debt securities 

issues are framed in Decree-Law No. 59/2006, and in Notices No. 5, 6, 7 and 8 and Instruction No. 13 of Bank 

of Portugal. 

As at 31 December 2019, the assets that collateralize these covered debt securities amount to Euro 6 076.8 

million (31 December 2018: Euro 4 617.4 million) (see Note 20). 

NOVO BANCO | 2019 ANNUAL REPORT | 336 

(in thousands of Euros)31.12.201931.12.2018Debt securities issuedEuro Medium Term Notes (EMTN)  495 989  477 787 Subordinated debtBonds 415 069  414 903 Financial liabilities associated to transferred assetsAsset lending operations 133 387  242 438 1 044 445 1 135 128 (in thousands of Euros)Moody'sDBRSNB 2015 SR.1    1 000 000 - 07/10/201507/10/2021QuarterlyEuribor 3 Months + 0.25%XDUBA2ANB 2015 SR.2    1 000 000 - 07/10/201507/10/2019QuarterlyEuribor 3 Months + 0.25%XDUBA2ANB 2015 SR.3    1 000 000 - 07/10/201507/10/2020QuarterlyEuribor 3 Months + 0.25%XDUBA2ANB 2015 SR.4     700 000 - 07/10/201507/10/2022QuarterlyEuribor 3 Months + 0.25%XDUBA2ANB 2015 SR.5     500 000 - 22/12/201622/12/2023QuarterlyEuribor 3 Months + 0.25%XDUBA2ANB 2019 SR.6  750 000 - 10/12/201910/06/2023QuarterlyEuribor 3 Months + 0.25%XDUBA2ANB 2019 SR.7  550 000 - 10/12/201910/12/2024QuarterlyEuribor 3 Months + 0.25%XDUBA2A 5 500 000 - (in thousands of Euros)Moody'sDBRSNB 2015 SR.1    1 000 000 - 07/10/201507/10/2021QuarterlyEuribor 3 Months + 0.25%XDUBA3ANB 2015 SR.2    1 000 000 - 07/10/201507/10/2019QuarterlyEuribor 3 Months + 0.25%XDUBA3ANB 2015 SR.3    1 000 000 - 07/10/201507/10/2020QuarterlyEuribor 3 Months + 0.25%XDUBA3ANB 2015 SR.4     700 000 - 07/10/201507/10/2022QuarterlyEuribor 3 Months + 0.25%XDUBA3ANB 2015 SR.5     500 000 - 22/12/201622/12/2023QuarterlyEuribor 3 Months + 0.25%XDUBA3A 4 200 000 - 31.12.2019DesignationNominal value (in thousands of Euros)Carrying book value (in thousands of Euros)Issue dateMaturity dateInterest paymentInterest RateMarketRatingDesignationNominal value (in thousands of Euros)Carrying book value (in thousands of Euros)Issue dateMaturity dateInterest paymentInterest RateMarketRating31.12.2018 
 
 
 
 
The changes in the financial years of 2019 and 2018 in Debt securities issued, subordinated debt and financial 

liabilities associated to transferred assets was as follows: 

On  29  June  2018,  NOVO  BANCO  issued  Euro  400  million  of  instruments  of  subordinated  liabilities.  This 

issuance  was  carried  out  jointly  with  tender  and  exchange  offers  addressed  to  holders  of  senior  bonds  of 

NOVO BANCO, having been prioritized the allocation of the new Tier 2 issuance to the investors participating 

in the exchange offer (65%), against the allocation to new investors (35%). The tender and exchange offers 

allowed the extinction of a balance sheet value of Euro 250.7 million of senior bonds. 

In  accordance  with  the  accounting  policy  mentioned  in  the  Note  2.6,  in  case  of  purchases  of  securities 

representatives  of  the  Bank’s  liabilities,  these  securities  are  written  off  from  liabilities  and  the  difference 

between the purchase price and the respective book value is recognised in the income statement. Following 

the debt exchange operation addressed to holders of senior bonds of NOVO BANCO by subordinated liabilities 

(LME) and purchases made, the Bank recognized, in the first half of 2018, a net loss of Euro 86.2 million from 

which  Euro  81.8  million  are  related  to  operations  of  debt  exchange  by  subordinated  liabilities.  During  the 

financial year of 2019 the Bank recognised a gain of Euro 0.5 million. 

As at 31 December 2019 and 2018, the analysis of Debt securities issued and subordinated debt, by maturity, 

is as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 337 

(in thousands of Euros)Balance as at     31.12.2018IssuesRedemptions b)LMENet purchasesOther movements a)Balance as at 31.12.2019Debt securities issuedEuro Medium Term Notes (EMTN) 477 787 - - - - ( 11 247) 495 989 Covered bonds c)- 1 300 000 - (1 300 000)- -  477 787 1 300 000 - - (1 300 000)( 11 247) 495 989 Subordinated debtBonds 414 903 - - - - ( 14 159) 415 069 Financial liabilities associated to transferred assetsAsset lending operations 242 438 - ( 107 660)- - ( 1 391) 133 387 1 135 128 1 300 000 ( 107 660)- (1 300 000)( 26 797)1 044 445 a) Other movements include accrued interest on the balance sheet, corrections for hedging operations, corrections of fair value and exchange rate variations.b) During the year of 2019, all classes B and C issued by Lusitano SME nº 3 and 12.6 thousand euros of class D were repaid in advance.c) During the financial year 2019, two covered bonds were issued in the amount of 750 million euros and 550 million euros.(in thousands of Euros)Balance as at     31.12.2017IssuesRedemptions b)LMENet purchasesOther movements a)Balance as at 31.12.2018Debt securities issuedEuro Medium Term Notes (EMTN) 617 861 - - (  157 068)(  8 602) 25 596  477 787 Subordinated debtBonds-  141 200 -  258 800 -  14 903  414 903 Financial liabilities associated to transferred assetsAsset lending operations 447 548 - ( 199 968)- - ( 5 142) 242 438 1 065 409  141 200 ( 199 968) 101 732 ( 8 602) 40 499 1 135 128 a) Other movements include accrued interest, corrections for hedging operations, corrections of fair value and exchange rate changes.b) Throughout 2018 the totality of Class A of Lusitano SME No. 3 emission was reimbursed in advance.(in thousands of Euros)Debt securities issuedMore than 5 years  495 989   477 787   495 989   477 787 Subordinated debt1 to 5 years  415 069   414 903   415 069   414 903 Financial liabilities associated to transferred assetsMore than 5 years  88 937   197 987 Undertimined maturity  44 450   44 451   133 387   242 438 1 044 445 1 135 128 31.12.201931.12.2018 
 
 
 
 
The main characteristics of these liabilities, as at 31 December 2019 and 2018, are as follows: 

The Bank did not present any capital or interest defaults regarding debt issued during the 2019 and 2018. 

The securitization operations not derecognized above, implied the registration of financial liabilities associated 

with transferred assets, which are detailed as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 338 

(in thousands of Euros)EntityDescriptionCurrencyIssue dateCarrying Book valueMaturityInterest rateMarketEuro Medium Term NotesNB (Sucursal Luxemburgo)BES Luxembourg 3.5% 02/01/43EUR2013 41 798 2043Fixed Rate 3.5%XLUXNB (Sucursal Luxemburgo)BES Luxembourg 3.5% 23/01/43EUR2013 96 270 2043Fixed Rate 3.5%XLUXNB (Sucursal Luxemburgo)BES Luxembourg 3.5% 19/02/2043EUR2013 62 461 2043Fixed Rate 3.5%XLUXNB (Sucursal Luxemburgo)BES Luxembourg 3.5% 18/03/2043EUR2013 46 011 2043Fixed Rate 3.5%XLUXNB (Sucursal Luxemburgo)BES Luxembourg ZCEUR2013 34 344 2048Zero cupponXLUXNB (Sucursal Luxemburgo)Banco Esp San Lux ZC 12/02/49EUR2014 42 861 2049Zero cupponXLUXNB (Sucursal Luxemburgo)Banco Esp San Lux ZC 19/02/49EUR2014 37 674 2049Zero cupponXLUXNB (Sucursal Luxemburgo)Banco Esp San Lux ZC 27/02/51EUR2014 32 615 2051Zero cupponXLUXNB (Sucursal Luxemburgo)BES Luxembourg ZC 06/03/2051EUR2014 14 236 2051Zero cupponXLUXNB (Sucursal Luxemburgo)BES Luxembourg ZC 03/04/48EUR2014 40 699 2048Zero cupponXLUXNB (Sucursal Luxemburgo)BES Luxembourg ZC 09/04/52EUR2014 36 317 2052Zero cupponXLUXNB (Sucursal Luxemburgo)BES Luxembourg ZC 16/04/46EUR2014 10 703 2046Zero cupponXLUXSubordinated debtNOVO BANCONB 06/07/2028EUR2018 415 069 2023a)8.5%XDUB 911 058 a) Date of the next call option31.12.2019(in thousands of Euros)EntityDescriptionCurrencyIssue dateCarrying Book valueMaturityInterest rateMarketEuro Medium Term NotesNB (Sucursal Luxemburgo)BES Luxembourg 3.5% 02/01/43EUR2013 41 225 2043Fixed Rate 3.5%XLUXNB (Sucursal Luxemburgo)BES Luxembourg 3.5% 23/01/43EUR2013 95 411 2043Fixed Rate 3.5%XLUXNB (Sucursal Luxemburgo)BES Luxembourg 3.5% 19/02/2043EUR2013 61 704 2043Fixed Rate 3.5%XLUXNB (Sucursal Luxemburgo)BES Luxembourg 3.5% 18/03/2043EUR2013 45 447 2043Fixed Rate 3.5%XLUXNB (Sucursal Luxemburgo)BES Luxembourg ZCEUR2013 32 452 2048Zero cupponXLUXNB (Sucursal Luxemburgo)Banco Esp San Lux ZC 12/02/49EUR2014 40 223 2049Zero cupponXLUXNB (Sucursal Luxemburgo)Banco Esp San Lux ZC 19/02/49EUR2014 35 324 2049Zero cupponXLUXNB (Sucursal Luxemburgo)Banco Esp San Lux ZC 27/02/51EUR2014 30 550 2051Zero cupponXLUXNB (Sucursal Luxemburgo)BES Luxembourg ZC 06/03/2051EUR2014 13 329 2051Zero cupponXLUXNB (Sucursal Luxemburgo)BES Luxembourg ZC 03/04/48EUR2014 37 968 2048Zero cupponXLUXNB (Sucursal Luxemburgo)BES Luxembourg ZC 09/04/52EUR2014 34 169 2052Zero cupponXLUXNB (Sucursal Luxemburgo)BES Luxembourg ZC 16/04/46EUR2014 9 985 2046Zero cupponXLUXSubordinated debtNOVO BANCONB 06/07/2028EUR2018 414 903 2023a)8.5%XDUB 892 690 a) Date of the next call option31.12.2018(in thousands Euros)31.12.201931.12.2018Lusitano SME No. 3 88 937  197 987 FLITPTREL (1) 44 450  44 451  133 387  242 438 (1) asset transfer operation, with the Bank in the securities portfolio vehicle equity instruments 
 
 
 
 
 
 
NOTE 29 – PROVISIONS 

As at 31 December 2019 and 2018, the caption Provisions presents the following changes: 

The changes in the caption Provisions for guarantees, are detailed as follows: 

The changes in the caption Provisions for commitments are detailed as follows: 

At  the  end  of  2015,  the  Board  of  Directors  of  NOVO  BANCO  presented  to  the  European  Commission  a 

Restructuring  Plan  that  was  prepared  in  strict  collaboration  with  Bank  of  Portugal  and  involved  a  set  of 

measures, highlighting the concentration of the retail and corporate banking activities in Portugal and Spain, 

the divestment in non-strategic assets and the reduction, in 2016, of Euro 150 million in recurring operating 

costs  (excluding  restructuring costs)  associated  with  a  decrease  of  1  000  employees  and  a  resizing  of  the 

distribution network to 550 branches. In the scope of IAS 37, during 2016 a provision for this restructuring was 

created in the amount of Euro 94.5 million, to cover the facilities’ closure costs and the employee downsizing. 

The restructuring plan was executed during 2016, and in 31 December 2016 the employees reduction goal 

NOVO BANCO | 2019 ANNUAL REPORT | 339 

(in thousands of Euros)Restructuring provisionProvision for guarantees and commitmentsCommercial OffersProgramme of antecipated repayment of liabilitiesOther provisionsTotalBalance as at 31 December 2017 91 992  146 184  105 100 -  70 720  413 996 Impact of transition to IFRS 9-  4 446 - - -  4 446 Balance as at 1 January  2018 91 992  150 630  105 100 -  70 720  418 442 Allocation / (write-backs) for the period( 21 086) 26 161 ( 2 222) 182 800  54 320  239 973 Utilization during the period( 61 125)- ( 29 902)( 143 935)( 12 022)( 246 984)Foreign exchange differences and other-  12 578 (  99)- (  27) 12 452 Balance as at 31 December 2018 9 781  189 369  72 877  38 865  112 991  423 883 Allocation / (write-backs) for the period 47 291 ( 60 467)( 1 366)( 1 172) 117 558  101 844 Utilization during the period( 33 052)- ( 29 937)( 37 694)( 21 567)( 122 250)Foreign exchange differences and other  24 ( 31 799)(  240)  1   281 ( 31 733)Balance as at 31 December 2019 24 044  97 103  41 334 -  209 263  371 744 (in thousands of Euros)Stage 1Stage 2Stage 3TotalBalance as at 31 December 2017 144 230 Impact of transition to IFRS 9 4 454 Balance as at 1 January  2018 14 131  7 905  126 648  148 684 Increases due to changes in credit risk 14 162  10 207  79 000  103 369 Decreases due to changes in credit risk( 2 056)( 11 852)( 63 649)( 77 557)Other movements  552  10 528  1 499  12 579 Balance as at 31 December 2018  26 789   16 788   143 498   187 075 New guarantees granted   307   6 724   37 959   44 990 Increases due to changes in credit risk(  2 191)(  7 701)(  96 350)(  106 242)Other movements(  21 330)(  1 750)(  8 720)(  31 800)Balance as at 31 December 2019  3 575   14 061   76 387   94 023 (in thousands of Euros)Stage 1Stage 2Stage 3TotalBalance as at 31 December 2017 1 954 Impact of transition to IFRS 9(  8)Balance as at 1 January 2018 1 380   566 -  1 946 Increases due to changes in credit risk 1 312   363 -  1 675 Decreases due to changes in credit risk(  722)(  603)(  1)( 1 326)Other movements(  100)  98   1 (  1)Balance as at 31 December 2018 1 870   424 -  2 294 Increases due to changes in credit risk   504    918    210   1 632 Decreases due to changes in credit risk(   468)(   164)(   215)(   847)Other movements   29 (   33)   5    1 Balance as at 31 December 2019  1 935   1 145 -   3 080  
 
 
 
was met, and the distribution network was reduced as well as the operational costs recorded a surpassing 

decrease. As at 31 December 2019, the provision booked in the balance sheet amounted to Euro 0.8 million. 

The goals agreed with the European Commission for 30 June 2017, included a Euro 230 million reduction on 

recurring operational costs (excluding restructuring costs) when compared to 2015. This cost reduction is due 

to a re-sizing to 5 908 employees at the Group level and the distribution network to 475 branches. In IAS 37 

scope, in 2017 a provision for this restructure was created, in the amount of Euro 52.0 million, making up for 

the costs of shutting down facilities and reducing headcount.  This new phase of the restructuring plan was 

executed, and as at 30 June 2017, the goal of downsizing employees and the distribution network was met 

and the operational costs recorded a decrease bigger than the established goal. 

Under the sale process of NOVO BANCO, concluded in October 2017, additional commitments were made 

with the European Commission. As such, at the end of 2017 a restructuring provision was established in the 

amount of Euro 82.3 million in order to address the new objectives. This provision contemplates restructuring 

measures including the focus of the banking activity in Portugal and Spain and on the retail and corporate 

segments, the divestment of non-strategic assets, the reduction of the number of employees and the resizing 

of the distribution network. As at 31 December 2019, the book value of restructuring provisions constituted in 

2017 amounted to Euro 2.8 million. 

During the financial year of 2019, in order to comply with the objective of reduction of employees assumed with 

the European Commission, and the cost and headcount budget defined for the year 2019, a new provision for 

restructuring amounting to Euro 57.1 million was set up. As at 31 December 2019, the carrying amount of this 

provision amounted to Euro 20.5 million. 

Provisions for commercial offers, in the amount of Euro 41.3 million (31 December 2018: Euro 72.9 million), 

are  intended  to cover  costs  resulting  from commercial offers  approved  by  the  Board  of Directors of  NOVO 

BANCO,  aimed  at  retail  customers  holding  NOVO  BANCO  unsubordinated  bonds.  The  Board  of  Directors 

considers the  amount  of  this provision  to be adequate  based  on  the experience  gained  in  the  negotiations 

already completed and sales price expectations concerning the bonds and financial instruments subscribed by 

customers. 

During 2018, the Bank launched a program of early repayment of liabilities. In this regard, provisions of Euro 

182.8 million were incorporated for the clients that adhered to this program, in return for a compensation for 

loss of capital revenue, from which were used approximately Euro 143.9 million still in 2018. During 2019, Euro 

1.2 million were replaced and Euro 37.7 million were used, so the value of this provision at the end of the year 

was nil. 

Other  provisions  amounting  to  Euro  209.3  million  (31  December  2018:  Euro  113.0  million)  are  intended  to 

cover certain duly identified contingencies related to the Bank activities, the most relevant being:  

-  Contingencies associated with ongoing tax processes. To cover for these contingencies, the Bank 

maintains provisions of Euro 27.3 million (31 December 2018: Euro 14.5 million);  

-  The remaining amount, of Euro 182.0 million (31 December 2018: Euro 98.5 million), is intended to 

cover for losses in connection to the Bank normal activities, such as, amongst others, fraud, theft and 

robbery, and ongoing legal lawsuits, among others 

Contingent liabilities are disclosed in Note 33. 

NOVO BANCO | 2019 ANNUAL REPORT | 340 

 
 
NOTE 30 – OTHER LIABILITIES 

As at 31 December 2019 and 2018, the caption Other liabilities is analysed as follows: 

NOTE 31 – SHARE CAPITAL  

Ordinary shares 

In 2017 and following the acquisition of 75% of NOVO BANCO share capital by Lone Star, two capital increases 

in the amounts of Euro 750 million and Euro 250 million, in October and December, respectively, were realised. 

Thus,  as  at  31  December  2019  and  2018,  the  share  capital  of  the  Bank  amounts  to  Euro  5  900  000  000, 

represented by 9 799 999 997 registered shares, with no nominal value, fully subscribed and realised by the 

following shareholders: 

As mentioned in Note 25, NOVO BANCO adhered to the Special Regime applicable to Deferred Tax Assets 

(DTA) approved by Law No. 61/2014, of 26 August. Said regime applies to deferred tax assets related to the 

non-deduction, for corporate income tax purposes, of costs and negative equity changes recorded up to 31 

December  2015  for  impairment  losses  on  loans  and  advances  to  customers  and  with  employee  post-

employment or long-term benefits. Said regime foresees that those assets can be converted into tax credits 

when the taxable entity reports an annual net loss. 

The conversion of the eligible deferred tax assets into tax credits was made according to the proportion of the 

amount of said net loss to total equity at the individual company level.  

A special reserve was established with an amount identical to the tax credit approved, increased by 10%. This 

special reserve was established using the originating reserve and is to be incorporated in the share capital. 

The conversion rights are securities that grant the State the right to demand of NOVO BANCO the respective 

share capital  increase,  through  the  incorporation of  the amount  of the special  reserve  and  the consequent 

issue and delivery of ordinary shares at no cost.  

It is estimated that the conversion rights to be issued and allocated to the State following the net loss of years 

2015 and 2018 will confer a shareholding of up to approximately 10.3% of the share capital of NOVO BANCO. 

NOVO BANCO | 2019 ANNUAL REPORT | 341 

(in thousands of Euros)31.12.201931.12.2018Public sector  31 047   55 223 Creditors for supply of goods  88 315   25 818 Other creditors  70 197   75 298 Career bonuses (see Note 15)  6 981   6 376 Retirement pensions and health-care benefits (see Note 15)  152 280   26 715 Other accrued expenses  76 989   69 860 Deferred income   983   2 083 Foreign exchange transactions pending settlement  6 577   7 193 Other transactions pending settlement  38 257   74 601  471 626  343 167 31.12.201931.12.2018Nani Holdings, SGPS, SA75,00%75,00%Fundo de Resolução (1)25,00%25,00%100,00%100,00%% Share Capital(1) In view of the commitments assumed by the Portuguese Republic before the European Commisson, the Resolution Fund is inhibited from exercising its voting rights. 
 
 
 
NOTE 32 – ACCUMULATED OTHER COMPREHENSIVE INCOME, RETAINED EARNINGS, 
OTHER RESERVES  

As  at  31  December 2019 and  2018,  the  accumulated  other  comprehensive  income,  retained  earnings  and 

other reserves present the following detail: 

Other accumulated comprehensive income 

The movements in Other accumulated comprehensive income were as follows: 

The accumulated variation of the credit risk reserves of financial liabilities at fair value through profit or loss is, 

at 31 December 2019, Euro -1 669 thousand (at 31 December 2018: Euro 1 202 thousand). 

Fair value reserve  

The fair value reserves represent the amount of the unrealised gains and losses arising from the securities 

portfolio  classified  as  at  a  fair  value  through  other  comprehensive  income,  net  of  impairment  losses.  The 

amount of this reserve is shown net of deferred taxes and non-controlling interests.  

The changes occurred in the fair value reserves, net of deferred taxes and impairment losses may be analysed 

as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 342 

(in thousands of Euros)31.12.201931.12.2018Other accumulated comprehensive income(  632 033)(  751 016)Retained earnings( 6 115 245)( 4 682 368)Other reserves 5 580 864  4 565 538 Originating reserve 2 098 187  2 234 440 Special reserve  606 547   470 295 Other reserves and Retained earnings 2 876 130  1 860 803 ( 1 166 414)(  867 846)(in thousands of Euros)Balance as at 31 December 2017- - -  135 104 - ( 407 417)( 272 313)Impact of IFRS 9  599 - - ( 385 707)- ( 385 108)Balance as at 1 January 2018  599 - - ( 250 603)- ( 407 417)( 657 421)Actuarial deviations- - - - - ( 69 951)( 69 951)Fair value changes, net of taxes- - - ( 21 892)- - ( 21 892)Foreign exchange differences- - - - ( 2 549)- ( 2 549)Changes in credit risk of financial liabilities at fair value, net of taxes-  1 202 - - - -  1 202 Impairment reserves of securities at fair value through other comprehensive income  605 - - - - -   605 Reserves of sales of securities at fair value through other comprehensive income- - ( 3 557)- - - ( 3 557)Other- - - -  2 549 (  2) 2 547 Balance as at 31 December 2018 1 204  1 202 ( 3 557)( 272 495)- ( 477 370)( 751 016)Actuarial deviations- - - - - ( 106 026)( 106 026)Fair value changes, net of taxes- - -  228 454 - -  228 454 Changes in credit risk of financial liabilities at fair value, net of taxes- ( 2 871)- - - - ( 2 871)Impairment reserves of securities at fair value through other comprehensive income 4 301 - - - - -  4 301 Reserves of sales of securities at fair value through other comprehensive income- - ( 4 875)- - - ( 4 875)Balance as at 31 December 2019 5 505 ( 1 669)( 8 432)( 44 041)- ( 583 396)( 632 033) Total  Other variations of other comprehensive income  Impairment reserves  Credit risk reserves   Sales reserves  Actuarial deviations (net of taxes)  Fair value reserves Other accumulated comprehensive income 
 
 
The fair value reserves are analysed as follows: 

Originating reserve 

The originating reserve results from the difference between the assets and liabilities transferred from BES to 

NOVO  BANCO,  on  the  terms  defined  in  the  resolution  measure  applied  by  Bank  of  Portugal  to  BES.  The 

amount of the reserve includes the effects of Bank of Portugal’s Resolution Measure (“Medida de Resolução”) 

and  those  of the conclusions reached  through  the  audit  conducted by  the independent  auditor  at  the  time, 

nominated by Bank of Portugal. 

Special reserve 

As mentioned in Note 31, the special reserve was created as a result of the adhesion of NOVO BANCO to the 

Special Regime applicable to Deferred Tax Assets approved by Law No. 61/2014, of 26 August, which implied 

the conversion of eligible deferred tax assets into tax credits and the simultaneous establishment of a special 

reserve. Following the net losses recorded from 2015 until 2018 and with reference to the elegible deferred tax 

assets at the end of each year, the special reserve was set up for the same amount of the tax credit calculated, 

increased by 10%, as follows: 

Resulting from the credit tax certified by the Tax authority at the end of 2018, the amounts of the special reserve 

constituted during the year of 2017 (referring to the negative net result of 2016), should be adjusted in the 

course of 2019, after correcting for the number of rights issued in favour of the Portuguese State. 

Other reserves and retained earnings 

Following  the  conditions  agreed  in  the  Bank’s  sale  process,  a  Contingent  Capitalization  Agreement  was 

created. In this context, if the capital ratios fall below a certain threshold and, cumulatively, losses are recorded 

NOVO BANCO | 2019 ANNUAL REPORT | 343 

(in thousands of Euros) Financial assets at fair value through other comprehensive income  Deferred tax reserves  Total fair value reserves  Financial assets at fair value through other comprehensive  Deferred tax reserves  Total fair value reserves Balance at the beginning of the exercise( 280 428) 7 933 ( 272 495) 195 915 ( 60 811) 135 104 Impact of transition to IFRS 9- - - ( 442 105) 56 398 ( 385 707)Balance as at 1 January 2018( 280 428) 7 933 ( 272 495)( 246 190)( 4 413)( 250 603)Changes in fair value 408 804 -  408 804  6 985 -  6 985 Foreign exchange differences( 6 678)- ( 6 678)( 17 980)- ( 17 980)Sales in the exercise( 68 519)- ( 68 519)( 23 243)- ( 23 243)Deferred taxes recognized in the exercise in reserves- ( 105 153)( 105 153)-  12 346  12 346 Balance at the end of the exercise 53 179 ( 97 220)( 44 041)( 280 428) 7 933 ( 272 495)31.12.201931.12.2018Fair value reservesFair value reserves(in thousands of Euros)31.12.2019 31.12.2018 Amortised cost of financial assets at fair value through other comprehensive income8 704 952 7 847 718 Market value of financial assets at fair value through other comprehensive income8 758 131 7 567 290 Unrealised gains / (losses) recognized in fair value reserve 53 179 ( 280 428)Deferred Taxes( 97 220) 7 933 Fair value reserve attributable to shareholders of the Bank( 44 041)( 272 495)(in thousands of Euros)31.12.201931.12.20182016 (net loss of 2015)  168 911   168 911 2017 (net loss of 2016)  109 421   133 658 2018 (net loss of 2017)  150 044   167 726 2019 (net loss of 2018)  178 171 -   606 547   470 295  
 
 
 
in a delimited asset portfolio, the Resolution Fund makes a payment corresponding to the lower of the losses 

recorded and the amount necessary to restore the ratios to the defined threshold, of up to a maximum of Euro 

3 890 million (see Note 33 – Contingent liabilities and commitments). The capital corresponds to a previously 

defined  asset  perimeter,  with  an  initial  net  book  value  (June  2016)  of  around  Euro  7.9  billion.  As  at  31 

December 2019 these assets had a net value of Euro 3.0 billion, mainly as a result of payments and recoveries 

as well as losses recorded (31 December 2018: net value of Euro 4.0 billion).  

As  a  result  of  the  losses  recorded  by  NOVO  BANCO  on  31  December  2018  and  2017,  the  conditions 

determining the payment by Resolution Fund of Euro 1 149 295 thousand and Euro 791 695 thousand were 

meet and the payments occurred in May 2019 and 2018, respectively. In the financial year of 2019, the caption 

Reserves registered the responsibility of the Resolution Fund amounting to Euro 1 037 013 thousand relating 

to the Contingent Capitalization Agreement. The amount is accounted for under Other reserves and it results 

at each Balance Sheet date of the incurred losses and of the regulatory ratios in force at the moment of its 

determination. 

NOTE 33 – CONTINGENT LIABILITIES AND COMMITMENTS 

In  addition  to  the  derivative  financial  instruments,  the  balances  relating  to  off-balance  accounts  as  at  31 

December 2019 and 2018 are the following: 

Guarantees and standby letters provided are banking operations that do not imply any mobilization of funds 

for the Bank. 

As at 31 December 2019, the caption financial assets pledged as collateral includes:  

-  The market value of financial assets pledged as collateral to the European Central Bank in the scope 

of a liquidity facility, in the amount of Euro 11.5 billion (31 December 2018: Euro 12.1 billion);  

-  Securities pledged as collateral to the Portuguese Securities and Exchange Commission (“Comissão 

do  Mercado  de  Valores  Mobiliários”  (CMVM))  in  the  scope  of  the  Investors  Indemnity  System 

(“Sistema de Indemnização aos Investidores”), in the amount of Euro 8.1 million (31 December 2018: 

Euro 7.7 million);  

-  Securities pledged as collateral to the Deposits’ Guarantee Fund (“Fundo de Garantia de Depósitos”), 

in the amount of Euro 71.8 million (31 December 2018: Euro 70.1 million);  

-  Securities pledged as collateral to the European Investment Bank, in the amount of Euro 98.6 million 

(31 December 2018: Euro 155.4 million); 

-  Securities pledged as collateral relating to derivatives trading with a central counterparty amounting 

to Euro 113.0 million. 

NOVO BANCO | 2019 ANNUAL REPORT | 344 

(in thousands of Euros)31.12.201931.12.2018Contingent liabilities   Guarantees and standby letters3 148 216 3 361 309    Financial assets pledged as collateral11 930 201 12 338 526    Open documentary credits 516 162  664 905 15 594 579 16 364 740 Commitments   Revocable commitments6 897 501 5 127 423    Irrevocable commitments 409 215  452 979 7 306 716 5 580 402  
 
 
The above mentioned financial assets pledged as collateral are recorded in the various asset categories of the 

Bank balance sheet and may be executed in the event the Bank does not fulfil its obligations under the terms 

and conditions of the contracts celebrated. 

Documentary credits are irrevocable commitments made by the Bank, on behalf of its customers, to pay or 

order  to  pay  a  certain  amount  to  a  supplier  of  goods  or  services,  within  a  determined  period,  upon  the 

presentation of documentation of the expedition of the goods or rendering of the services. The condition of 

“irrevocable” derives from the fact that they may not be cancelled neither changed without the agreement of 

all involved parties.  

Revocable and irrevocable commitments represent contractual agreements to extend credit to customers of 

the Bank (e.g. undrawn credit lines), which are, generally, contracted for fixed periods of time or with other 

expiration conditions and, usually, require the payment of a fee. Almost all credit commitments in force require 

that customers continue meeting certain conditions that were verified at the time the credit was contracted.  

Despite the characteristics of these contingent liabilities and commitments, these operations require a previous 

rigorous risk assessment of the solvency of the customer and of its business, similarly to any other commercial 

operation. When necessary, the Bank requires the collateralisation of these transactions. Since it is expected 

that the majority of these operations will mature without any funds having been drawn, these amounts do not 

necessarily represent future cash out-flows. 

Additionally, liabilities recorded in off-balance sheet items related to banking services provided are as follows: 

Under the resolution measure applied to BES by deliberation of Bank of Portugal of 3 August 2014, (point 1., 

paragraph b), subparagraph (vii) of Appendix 2), as altered by the deliberation of Bank of Portugal of 11 August 

2014,  the  “Excluded  Liabilities”  from  the  transfer  to  NOVO  BANCO  include  “any  obligations,  guarantees, 

liabilities or contingencies assumed in the trading, financial intermediation and distribution of debt instruments 

issued by entities integrating Espírito Santo Group (…)”.  

Under the terms of the point and paragraph referred to above and sub point (v), the excluded liabilities also 

include “any liabilities or contingencies, namely those resulting from fraud or the violation of regulatory, penal 

or administrative offense provisions or regulations”. 

On 29 December 2015, Bank of Portugal adopted a new deliberation for the “Clarification and retransmission 

of liabilities and contingencies defined as excluded liabilities in subparagraphs (v) through (vii) of paragraph 

(b) of No. 1 of Appendix 2 of the Deliberation of Bank of Portugal of 3 August 2014 (8 p.m.), with the wording 

given it by the Deliberation of Bank of Portugal of 11 August 2014 (5 p.m.)”. Through this deliberation, Bank of 

Portugal:  

(i)  Clarified the treatment as excluded liabilities of the contingent and unknown liabilities of BES (including 

litigation liabilities related to pending litigation and liabilities or contingencies arising from fraud or violation 

of rules or regulatory, criminal or administrative offence decisions), regardless of their nature (tax, labour, 

civil  or  other)  and  whether  or  not  these  are  recorded  in  the  accounts  of  BES,  in  accordance  with 

subparagraph (v) of paragraph (b) of No. 1 of Appendix 2 of the Deliberation of 3 August; and 

NOVO BANCO | 2019 ANNUAL REPORT | 345 

(in thousands of Euros)31.12.201931.12.2018   Deposit and custody of securities and other items36 782 430 34 433 770    Amounts received for subsequent collection 283 674  296 996    Securitized loans under management (servicing)3 660 539 3 791 918    Other responsibilities related with banking services 871 399 1 685 399 41 598 042 40 208 083  
 
(ii)  Clarified that the following liabilities had not been transferred from BES to NOVO BANCO: 

a.  All the liabilities relating to Preference Shares issued by vehicle companies established by BES and 

sold by BES; 

b.  All  liabilities,  damages  and expenses  related  to  real  estate  assets  that  were  transferred  to  NOVO 

BANCO; 

c.  All indemnities related to breach of contracts (purchase and sale of real estate assets and others) 

signed and celebrated before 8 p.m. on 3 August 2014; 

d.  All  indemnities  related  to  life  insurance  contracts,  in  which  the  insurer  was  BES  -  Companhia  de 

Seguros de Vida, S.A.; 

e.  All liabilities and indemnities related to the alleged annulment of certain clauses in loan agreements 

in which BES was the lender; 

f.  All the indemnities and liabilities arising from the cancellation of operations carried out by BES whilst 

financial and investment service provider; and 

g.  Any liability that is the object of any of the processes described in Appendix I of said deliberation. 

(iii)  To  the  extent  that,  despite  the  clarifications  made  above,  it  is  found  that  there  has  been  an  effective 

transfer of any liabilities from BES to NOVO BANCO which, in terms of any of those paragraphs and the 

Deliberation of 3 August, should have remained in BES’s legal sphere, said liabilities will be retransmitted 

from NOVO BANCO to BES, with effect as at 8 p.m. of 3 August 2014.  

In the preparation of its consolidated financial statements as at 31 December 2019 (as well as in the previous 

financial statements), NOVO BANCO incorporated the decisions resulting from the referred resolution measure 

regarding the transfer of the assets, liabilities, off-balance sheet items and assets under management of BES, 

as well as from the deliberation of 29 December 2015 of Bank of Portugal, in particular, with regards to the 

clarification  of  the  non-transmission  to  NOVO  BANCO  of  contingent  and  unknown  liabilities  as  well  as  the 

clarifications relating to the liabilities listed in paragraph (ii) above, herein also including the lawsuits listed in 

said deliberation. 

In addition, also by the deliberation of Bank of Portugal of 29 December 2015, it was decided that it is the 

responsibility of Resolution Fund to neutralize, at the Bank level, the effects of decisions that are legally binding, 

beyond the control of NOVO BANCO and to which it did not contribute and that, simultaneously, translate into 

the materialization of liabilities and contingencies which, according to the perimeter of the transfer to NOVO 

BANCO as defined by Bank of Portugal, should remain in BES’s scope or give rise to the setting of indemnities 

in the scope of the implementation of court sentences annulling decisions adopted by Bank of Portugal. 

Considering that the establishment of the Bank results from the application of a resolution measure to BES, 

which had a significant impact on the net worth of third parties, and notwithstanding the deliberations of Bank 

of Portugal of 29 December 2015, there are still relevant litigation risks, albeit mitigated, namely regarding the 

various  disputes  relating  to  the  loan  made  by  Oak  Finance  to  BES  and  regarding  the  senior  bond  issues 

retransmitted  to  BES,  as  well  as  the  risk  of  the  non-recognition  and/or  non-implementation  of  the  various 

decisions  of  Bank  of  Portugal  by  Portuguese  or  foreign  courts  (as  it  is  the  case  of  the  courts  in  Spain)  in 

disputes  related  to  the  perimeter  of  the  assets,  liabilities,  off-balance  sheet  items  and  assets  under 

management transferred to NOVO BANCO. These disputes include the two lawsuits of late January 2016, with 

the Supreme Court of Justice of Venezuela, Banco de Desarrollo Económico y Social de Venezuela and the 

Fondo de Desarrollo Nacional against BES and NOVO BANCO, relating to the sale of debt instruments issued 

by entities belonging to the Espírito Santo Group, in the amount of 37 million dollars and 335 million dollars, 

respectively, and which requests the reimbursement of the amount invested, plus interest, compensation for 

NOVO BANCO | 2019 ANNUAL REPORT | 346 

 
the value of inflation and costs (in a total estimated amount by the claimants of 96 and 871 million dollars, 

respectively).  In  accordance  with  resolution  measure,  these  responsibilities  were  not  transferred  to  NOVO 

BANCO  and  the  main  actions  and  precautionary  seizure  procedures  are  still  pending  before  the  Supreme 

Court of Venezuela. 

In the preparation of the individual and consolidated financial statements of the Bank as at 31 December 2019, 

the Executive Board of Directors reflected the Resolution Deliberation and related decisions made by Bank of 

Portugal, in particular the decisions of 29 December 2015. In this context, the present financial statements, 

namely in what regards the provisions for contingencies arising from lawsuits, reflect the exact perimeter of the 

assets, liabilities, off-balance sheet elements and assets under management and liabilities transferred from 

BES to NOVO BANCO, as determined by Bank of Portugal and taking as reference the current legal bases 

and the information available at the present date. 

As part of the sale of NOVO BANCO, completed on 18 October 2017, the respective contractual documents 

include specific provisions that produce effects equivalent to the aforementioned resolution of the Board of 

Directors of the Bank of Portugal, dated 29 December 2015, concerning the neutralisation, at the level of NOVO 

BANCO,  of  the  effects  of  unfavourable  decisions  that  are  legally  binding,  although  it  is  now  contractual  in 

nature, thus maintaining the contingent liabilities of the Resolution Fund. 

Significant lawsuits 

For the purpose of determining the contingent liabilities, and without prejudice to the information contained in 

these notes to the accounts, namely regarding the conformity of the policy for the constitution of provisions 

with the resolution measure and subsequent decisions of Bank of Portugal (and the criteria for the allocation 

of responsibilities and contingencies arising therefrom), it is also necessary to identify the following disputes 

whose effects or impacts on the financial statements of NOVO BANCO are, on this date, not susceptible of 

determination or quantification: 

(i)  Lawsuit brought by Partran, SGPS, S.A., Massa Insolvente da Espírito Santo Financial Group, S.A. and 

Massa Insolvente da Espírito Santo Financial (Portugal), S.A. against NOVO BANCO and Calm Eagle 

Holdings, S.A.R.L. through which it is intended that the pledge of the shares of Companhia de Seguros 

Tranquilidade,  S.A.  be  declared  invalid  and,  secondarily,  that  said  pledge  be  annulled  or  declared 

ineffective; 

(ii)  Lawsuit brought by NOVO BANCO, challenging the resolution decided in favour of the insolvent estate in 

respect  of  the  acts  of  the  constitution  and  subsequent  execution  of  the  pledge  on  the  shares  of  the 

company Companhia de Seguros Tranquilidade, S.A., declared by the insolvency administrator of Partran, 

SGPS,  S.A.,  due  to  considering  that  there  are  no  grounds  for  the  resolution  of  these  acts,  as  well  as 

demanding the reimbursement of the amount received by way of price (Euro 25 million, subject to possible 

positive  adjustment)  on  the  sale  of  the  shares  of  Companhia  de  Seguros  Tranquilidade,  S.A..  NOVO 

BANCO  challenged  judicially  the  resolution  act,  with  this  process  running  its  course  attached  to  the 

insolvency proceedings of Partran, SGPS, S.A.; 

(iii)  Following  the conclusion of  the  sale  agreement  of  NOVO  BANCO's  share capital, signed  between  the 

Resolution Fund and Lone Star on 31 March 2017, certain legal suits have been lodged, related to the 

conditions of the sale, namely the administrative action brought by Banco Comercial Português, SA (BCP) 

against the Resolution Fund, of which NOVO BANCO is not a party, and according to the public disclosure 

of inside information made by BCP on the website of the CMVM on 1 September 2017, it requested the 

NOVO BANCO | 2019 ANNUAL REPORT | 347 

 
 
legal assessment of the contingent capitalization obligation assumed by the Resolution Fund within the 

CCA; 

(iv)  NOVO BANCO was informed by the publication in the Official Journal of the European Union of 16 July 

2018, of the existence of an appeal to the General Court by Banco Comercial Português, SA and other 

entities of the group seeking the annulment of the decision of the European Commission C (2017 / N) of 

11  October  2017  which  considers  the  Contingent  Capitalization  Agreement  agreed  between  the 

Resolution Fund and the Lone Star Group in connection with the sale of NOVO BANCO, compatible with 

the internal market. Although NOVO BANCO is not a party to this proceeding, it has asked the General 

Court to intervene as a party and this request was granted; 

(v)  NOVO  BANCO  was  notified  of  an  order  by  the  Central  Court  of  Criminal  Investigation  (“TCIC”)  that 

determines the provision of a guarantee by the NB in the approximate amount of EUR 51 million due to 

an  alleged  failure  to  comply  with  an  arrest  order  bank  accounts,  having  used  the respective means  of 

reaction to oppose the application of the aforementioned asset guarantee measure due to the absence of 

a legal basis. 

Resolution Fund 

Resolution Fund is a public legal entity with administrative and financial autonomy, created by Decree-Law No. 

31-A/2012,  of  10  February,  which  is  governed  by  the  RGICSF  and  by  its  internal  regulation,  having  as  its 

mission  to  provide  financial  support  for  the  resolution  measures  implemented  by  Bank  of  Portugal,  whilst 

national  resolution  authority,  and  to  carry  out  all  the  other  functions  conferred  by  law  in  the  scope  of  the 

execution of such measures. 

The  Bank, as  with  the  generality  of  the  financial  institutions  operating  in  Portugal, is one  of  the  institutions 

participating in Resolution Fund, making contributions that result from the application of a rate defined annually 

by Bank of Portugal, based, essentially, on the amount of its liabilities. As at 31 December 2019, the periodic 

contribution  made  by  the  Bank  amounted  to  Euro  11 996  thousand  (31  December  2018:  Euro  10 803 

thousand). 

As part of its responsibility as the supervisory and resolution authority, Bank of Portugal decided to apply, on 

3 August 2014, a resolution measure to BES, under No. 5 of article 145-G of the RGICSF, which consisted on 

the transfer of most of its activity to NOVO BANCO, created specifically for this purpose and the capital was 

assured by the Resolution Fund. 

To realise the share capital of NOVO BANCO, Resolution Fund made available Euro 4 900 million, of which 

Euro 365 million corresponded to own funds. A loan was also granted by a banking syndicate to Resolution 

Fund, amounting to Euro 635 million, with the participation of each credit institution being weighted by various 

factors,  including  their  respective  size.  The  remaining  amount  (Euro  3 900  million)  had  its  origin  in  a 

reimbursable loan granted by the Portuguese State. 

In December 2015, national authorities decided to sell most of the assets and liabilities associated with the 

activity of Banif  - Banco Internacional do Funchal, SA (BANIF) to Banco Santander Totta, S.A. (Santander 

Totta), for Euro 150 million, also in the scope of the application of a resolution measure. In the context of this  

resolution measure, the assets of  Banif identified as problematic were transferred to an asset management 

vehicle, created for the purpose – Oitante, S.A..  

NOVO BANCO | 2019 ANNUAL REPORT | 348 

 
 
The serious financial imbalance of BES in 2014 and BANIF in 2015, which justified the application of resolution 

measures, created uncertainties related to the risk of litigation involving Resolution Fund, which is significant, 

as well as to the risk of an insufficiency of funds to ensure its compliance with its responsibilities, namely the 

short-term repayment of the loans contracted. 

It was in this context that, in the second half of 2016, the Portuguese Government reached an agreement with 

the European Commission to change the terms of the financing granted by the Portuguese State and by the 

banks  participating  in  Resolution  Fund  in  order  to  preserve  its  financial  stability,  through  the  promotion  of 

conditions that endow predictability and stability of the contributory efforts to Resolution Fund. To this end, an 

addendum to the financing agreements with Resolution Fund was formalised, which introduced a number of 

changes to the repayment schedule, remuneration rates and other terms and conditions associated with said 

loans such that these are adjusted to Resolution Fund’s ability to fully meet its obligations based on its regular 

revenues, that is, without the need to charge the banks participating in Resolution Fund for special contributions 

or any other extraordinary contribution. 

As announced by the Resolution Fund in 21 March 2017, issued following the previous announcement of 28 

September 2016 and the Portuguese Finance Ministry announcement issued at the same date, the review of 

the conditions of the funding granted by the Portuguese State and the participating banks aimed to ensure the 

sustainability  and  the  financial  balance  of  the  Resolution  Fund,  with  the  basis  of  a  stable,  predictable  and 

affordable charge to the banking sector. Based on this review, the assumed Resolution Fund is assured the 

full payment  of  their  responsibilities,  and  the  respective  remuneration,  without  need  for recourse to special 

contributions or any other type of contributions extraordinary by the banking industry. 

On 31 March 2017, Bank of Portugal announced that it had selected Lone Star Funds for the acquisition of 

NOVO BANCO, which was completed on 18 October 2017, through the injection, by the new shareholder, of 

Euro 750 million, followed by another capital injection of Euro 250 million, made on 21 December 2017. Lone 

Star Funds came to hold 75% of the share capital of NOVO BANCO and Resolution Fund the remaining 25%. 

In addition, the approved conditions include: 

-  A Contingent Capitalization Agreement, under which the Resolution Fund, whilst shareholder, may 

be  called  upon  to  make  payments  in  the  event  of  certain  cumulative  conditions  related  to:  i)  the 

performance  of  a  restricted  set  of  assets  of  NOVO  BANCO  and  ii)  the  evolution  of  the  Bank’s 

capitalization  levels.  The  possible  payments  needed,  in  the  agreed  terms  of  this  Contingent 

Capitalization Agreement are of an absolute maximum of Euro 3 890 million; 

-  A Compensation Mechanism to NOVO BANCO if in the event that some conditions are met, and it is 

convicted  to  make  payments  of  any  responsibilities,  due  to  a  final  court  judicial  decision  not 

recognising or that is opposed to the resolution measure applied  by Bank of Portugal, or to NOVO 

BANCO’s perimeter of assets and liabilities.  

Notwithstanding the possibility under the applicable legislation for the collection of special contributions, in light 

of the renegotiation of the conditions of the loans granted to Resolution Fund by the Portuguese State and by 

a syndicate of banks, and of the public press releases made by the Resolution Fund and the Office of the 

Finance  Minister  stating  that  this  possibility  is  not  to  be  used,  the  present  financial  statements  reflect  the 

expectation of the Board of Directors that the Bank will not be required to make special contributions or any 

other type of extraordinary contributions to finance the resolution measures applied to BES and Banif, as well 

as  the  Contingent  Capitalization  Agreement  and  the  Compensation  Mechanism  referred  to  in  the  previous 

paragraphs.  

NOVO BANCO | 2019 ANNUAL REPORT | 349 

 
According to the announcement issued by the Resolution Fund on 1 March 2019, for the payment to be made 

to the Bank under the Contingent Capitalization Agreement, the available financial resources will be used first, 

resulting  from  the  contributions  paid,  directly  or  indirectly  by  the  banking  sector,  and  these  resources  are 

complemented by a loan agreed with the State in October 2017 with an annual maximum limit then defined of 

Euro 850 million. 

Any changes in this regard and the application of these mechanisms may have relevant implications in the 

Bank’s financial statements. 

NOTE 34 – RELATED PARTIES TRANSACTIONS 

The  group  of  entities  considered  to  be  related  parties  by  NOVO  BANCO  in  accordance  with  the  IAS  24 

definitions, are (i) key management personnel (members of the Executive Board of Directors and members of 

the  General  Supervisory  Board  of  NOVO  BANCO);  (ii)  people  or  entities  with  a  family,  legal  or  business 

relationship with key management personnel; (iii) people or entities with a family, legal or business relationship 

with shareholders; (iv) shareholders holding direct or indirect stakes equal to or exceeding 2% of the share 

capital or voting rights of NOVO BANCO; (v) subsidiaries consolidated for accounting purposes under the full 

consolidation method; (vi) associated companies, that is, companies over which NOVO BANCO Group has 

significantly influence on the company’s financial and operational polices, despite not having control; and (vii) 

entities under joint control of NOVO BANCO (joint ventures). 

NOVO BANCO | 2019 ANNUAL REPORT | 350 

 
 
 
 
During 2019, the following transactions with Related Parties (credit and other types) were carried out: 

1) Credit Operations 

2) Services rendered and other signed contracts 

NOVO BANCO | 2019 ANNUAL REPORT | 351 

Entities / IndividualsCategoryOperationAmount (Euro)Bank guarantee8 090 174Bank guarantee41 359 876Bond Issue1 300 000 000Credit Limit - NB Express Bill100 000Limits - NB Factoring (Confirming)250 000MLT Funding500 000Bank guarantee77 000Bank guarantee159 067Authorized overdraft500 000Factoring650 000GNB Companhia de Seguros S.A.AssociateDirect Debits Limits81 200 000Op. Markets Rce10 000 000Direct Debits Limits80 100 000 Leasing45 500Bank guarantee106 000Loan Account Cc_175 000Shareholder loans340 000Limits Credit Card225 000Limits to Bank guarantee1 000 000Limits Credit Card117 500Collateral Line Guarantees1 750 000Credit limit - NB Express Bill2 500 000Authorized overdraft4 500 000 Factoring 9 200 000Limits Credit Card10 000Loan Account Cc_2 500 000Op. Markets Rce_3 000 000Credit Plafond - Leasing4 625 000AOV Contract - NB Vehicles5 726 880Credit Plafond - Leasing6 900 000Direct Debits Limits40 000 000Credit Plafond - Leasing41 500 000Limits Credit Card10 000Bank guarantee90 240Loan Account Cc_250 000Limits Credit Card3 500Credit Limit - NB Express Bill100 000Credit Limit - NB Express Bill Exclusive200 000MLT Funding275 000Nacional Conta – Contabilidade, Consultadoria e Administração, Lda.Director / Manager / FamilyLoan Account Cc_100 000Issuance of Credit Cards182 387Factoring750 000Shareholder loans4 750 000Loan Account Cc_45 000 000Novo Vanguarda SLSubsidiaryLoan Account Cc_250 000MLT Funding13 451 386MLT Funding1 962 826Unicre - Cartão Internacional de Crédito S.A.AssociateMLT Funding25 000 000BEST - Banco Electrónico de Serviço Total S.A.SubsidiaryLogic C Logística Integrada S.A.AssociateM N Ramos Ferreira Engenharia S.A.AssociateGrupo Esegur (Esegur - Soluções de Segurança S.A.)AssociateCristalmax - Indústria Vidros S.A.AssociateEnkrot - Gestão e Tratamento de Águas S.A.AssociateGNB Companhia de Vida S.A.SubsidiaryGreendraive - Gestão e Exporação de Campos de Golf e Complexos Turísticos S.A.SubsidiaryNovo BancoServicios Corporativos SLSubsidiaryRighthour S.A.SubsidiaryGrupo Multipessoal(Multipessoal - Recursos Humanos SGPS S.A.)AssociateLocarent- Coompanhia Portuguesa Aluguer Viaturas S.A.AssociateNexxpro - Fábrica de Capacetes S.A.AssociateEntities / IndividualsCategoryOperation1.Mortgage Offer Agreement for BEST employees2.Credit Intermediary Binding AgreementGNB Sociedade Gestora Fundos InvestimentoImobiliário S.A.SubsidiaryOutsoursing Contract(Real Estate Asset Management Agreement)GNB Sociedade Gestora Fundos InvestimentoMobiliário S.A.SubsidiaryAmendment to the Distribution Agreement1.RenewaloftheTechnicalAssistanceContractforSecurityEquipmentandCentralSecurityService2.Contract for the Provision of Services of Transportation of Values ​​and Treatment of CashNANI Holdings SGPS SA / LSF NANI Investments SarlAssociateAmendment and Consolidation of the Group's Financial Reporting and Shared Information Agreement (Amendment and Restatement Agreement to the Intragroup Financial Reporting and Information Sharing Agreement)BEST - Banco Electrónico de Serviço Total S.A.SubsidiaryEsegur - Soluções de Segurança S.A.Associate 
 
 
 
 
 
The  Bank  Balance  Sheet  balances  with  related  parties  as at  31  December  2019  and  2018,  as  well  as  the 

respective profit and losses, can be summarised as follows: 

The amount of assets receivable from the Resolution Fund corresponds to the amount of the triggering of the 

Contingent Capitalization Agreement regarding the financial years 2019 and 2018. 

In June 2018 a contract was entered into between NANI HOLDINGS, SGPS, S.A., LSF NANI INVESTMENTS 

S.a.r.l. and NOVO BANCO, to  provide support services for the preparation of consolidated information and 

regulatory reports. 

The assets on the balance sheet related to associated companies included in the table above refer mainly to 

loans and advances, and shareholder loans granted or debt securities acquired in the scope of the Bank’s 

activity. The liabilities relate mainly to bank deposits taken.  

Related  party  transactions  were  carried  out  at  arm's  length,  under  similar  terms  and  conditions,  when 

compared with others carried out with unrelated parties, and when these conditions were not verified, those 

exceptions were substantiated in accordance with the Bank’s Related Party Transactions Policy.  

NOVO BANCO | 2019 ANNUAL REPORT | 352 

(in thousands of Euros)AssetsLiabilitiesGuaranteesIncomeExpensesAssetsLiabilitiesGuaranteesIncomeExpensesShareholdersNANI HOLDINGS-   153 -   332 - -   153 -   390 - FUNDO DE RESOLUÇÃO1 037 013 - - -  11 996 1 149 295 - - -  10 803 Subsidiary companiesGNB RECUPERAÇÃO DE CRÉDITO-   156 - -  2 319 -   267 -   35  3 072 GNB CONCESSÕES 83 473  39 382 - - -  63 351  39 501 - - - GNB ACE-   309 - -  1 728 -   517 - -  2 041 GNB GA 2 698  44 507   6  6 009   1   549  54 278  4 026  6 013   30 NOVO BANCO SERVICIOS 4 777   2 -   438  1 316  42 803 - -   924  2 610 BES GMBH- - - - - -  3 872 - - - BESIL- - -   128   551 -  115 882 -   153  1 135 ES Plc- - -  41 043  52 409  443 281   454 -  19 620  14 583 ES TECH VENTURES 46 732  64 791 - -   10  46 732  65 277 - -   17 BEST 1 858  432 110   37  1 855  5 895  2 410  411 259 -   476  6 673 NB AÇORES 139 165  145 384  1 295   857  1 860  139 198  125 567  1 295  2 075  2 653 FCR PME-   121 - - - -  9 066 - - - FT LPF1- - - - -  1 509   505 - - - SPE-LM6 322 437  2 902 -   439 -  365 930  4 138 -   484 - SPE-LM7 827 787  5 414 -  1 177 -  681 379  7 062 -  1 281 - FCR NB GROWTH 15 414  3 147 - - -  15 456  1 471 - - - NB ÁFRICA-  7 229 - - - -  7 265 - - - GNB Vida- - - - -  14 835  218 807 -  16 961   462 NOVO VANGUARDA-   158 - -   627   199   309 - -  2 290 FUNGEPI-  58 666 -   29   15 -  52 017  1 898   35   18 FUNGEPI_II-  62 244 -   27   13 -  45 956   41   43   15 FUNGERE-  41 422 -   32   7 -  32 941   60   35   4 IMOINVESTIMENTO-  1 393 -   47 - -   817 -   74 - PREDILOC-  2 162 - - - -   973 - - - IMOGESTÃO-  36 925   409   42   6 -  7 854   436   45 - ARRABIDA-  1 308 - - - -   27 - - - INVESFUNDO VII-  1 180 - - - -   883 -   9 - NB LOGÍSTICA-  4 415 - - - -  3 095 - -   1 NB PATRIMÓNIO-  31 071 - -  4 791 -  24 348   387 -  5 790 FUNDES-  14 598 - -   3 -  11 115 - -   6 AMOREIRAS-  36 100 - - - -  1 899  4 674 - - FIMES ORIENTE-  14 766 - -   43 -  40 281   113 -   28 NB ARRENDAMENTO-  3 193 - - - -  2 620 - - - NB FINANCE-  72 911  168 578   268  4 323 -  68 692 -   114  5 274 ASAS INVEST-   660 - - - -   5   880 - - FEBAGRI- - - - - -   954 - - - AUTODRIL-   13 - - - -   8 - - - JCN- - - - -  17 920   11 - - - PORTUCALE-   66 - - - -   46  1 127 - - GREENWOODS-   132 - - - -   138 - - - QUINTA D. MANUEL I-   1 - - - - - - - - QUINTA DA AREIA-   79 - - - - - - - - PROMOTUR-   745 - - - -   17 - - - HERDADE DA BOINA-   21 - - - - - - - - BENAGIL-   6 - - - -   125 - - - IMOASCAY-   631 - - - -   639 - - - HERDADE PINHEIRINHO 24 713 - - - -  24 194   2   470 - - HERDADE PINHEIRINHO II 73 734   33 - - -  73 341   12  4 227 - - QUINTA DA RIBEIRA- - - - - -   53 - - - PROMOFUNDO-   531 - - - -   263 -   18 - OREY REABILITAÇÃO URBANA- - - -   1 -   25 - - - R INVEST-  1 709 - - - -   214 - - - GREENDRAIVE 4 165   20   106   1 -  3 784   104 -   46 - 2 583 966 1 132 766  170 431  52 724  87 914 3 086 166 1 361 784  19 634  48 831  57 505 Associated companiesLINEAS 97 656  29 556 -  2 609 -  97 644  34 426 -  4 710   3 LOCARENT 122 802   376 -  1 176  4 215  31 304  1 282 -  1 323  5 409 GNB SEGUROS-  14 390 -   2   1 -  8 237 - -   2 ESEGUR 4 157  1 510   69 - -  5 528  3 507   69 - - UNICRE 28 360  2 500 -   180 -  10 001   21 -   26 - MULTIPESSOAL 3 520   35   273   22 -  3 074   35   251   52 - OUTRAS 1 336  57 312   53   22  1 499  1 172  47 425   49   32   82  257 831  105 679   395  4 011  5 715  148 723  94 933   369  6 143  5 496 OtherHUDSON ADVISORS PORTUGAL- - - -  2 767 - - - -  5 444 NACIONAL CONTA LDA (*)  117   8 - - -   120   7 - - -   117   8 - -  2 767   120   7 - -  5 444 (*) Companies controlled directly or indirectly by members of the corporate bodies.31.12.201831.12.2019 
 
All the loans granted to related parties are included in the impairment model, being subject to the determination 

of impairment in the same manner as the commercial loans and advances granted by the Bank in the scope 

of its activity. All assets placed with related parties earn interest between 0% and 4.5% (the rates correspond 

to the rates applied according to the original currency of the asset). 

The costs with remunerations and other benefits granted to Key Management Personnel of NOVO BANCO in 

2019 and 2018, are as follows: 

In the financial year of 2018, no variable remuneration costs were recorded in relation to the Management and 

Supervisory Bodies and no variable remuneration was paid or attributed in 2018. Still in 2018 and resulting 

from the commitment to take up a new Executive Director, Euro 320 thousand were recorded as a sign-on 

bonus, which were actually paid in 2019, before taking up his duties. With regard to the financial year of 2019, 

variable  remuneration  to  the  Management  Bodies  amounts  to  Euro  1,997  thousand,  which  relates  to  the 

remuneration  that  do  not  constitute  acquired  rights  of  the  respective  members  until  after  the  end  of  the 

restructuring period (currently, 31 December 2021) and its payment is subject to deferral and verification of 

certain conditions. 

As at 31 December 2019, the amount of credit granted to members of Key Management Personnel of NOVO 

BANCO was as follows: (i) to members of the Executive Board of Directors and their immediate relatives was 

Euro 448 thousand; and (ii) members of the General and Supervisory Board and their immediate relatives did 

not had credit granted. 

As at 31 December 2018, the amount of credit granted to members of Key Management Personnel of NOVO 

BANCO was as follows: (i) to members of the Executive Board of Directors and their immediate relatives was 

Euro 503 thousand; and (ii) members of the General and Supervisory Board and their immediate relatives was 

Euro 1 thousand. 

NOVO BANCO | 2019 ANNUAL REPORT | 353 

(in thousands of Euros)Short-term employment benefits  2 812    980   3 792   2 265    993   3 258 Post-employment benefits   3 -    3    4 -    4 Other long-term benefits   43    21    64    33    26    59 Employment termination benefits- - - - - - Share-based payments- - - - - -   2 858   1 001   3 859   2 302   1 019   3 321 Total31.12.2018Executive Board of DirectorsGeneral and Supervisory BoardTotal31.12.2019Executive Board of DirectorsGeneral and Supervisory Board 
 
 
 
 
NOTE 35 – SECURITISATION OF ASSETS 

As  at  31  December 2019 and  2018  the  outstanding  securitisation  transactions made  by  the  Bank  were  as 

follows: 

The loans and advances to customers covered by the securitization operation Lusitano SME No. 3 was not 

derecognised  from  the  balance  sheet  since  the  Bank  substantially  retained  all  the  risks  and  rewards  of 

ownership associated with the securitised assets. The remaining securitisation operations were derecognised 

as the Bank substantially transferred all the risks and rewards of ownership. During 2019 the Bank repurchased 

securitization  operations credits  Lusitano  Mortgages  No.  1 plc,  Lusitano  Mortgages  No.  2  plc and  Lusitano 

Mortgages No. 3 plc. 

As at 31 December 2018, the following synthetic securitization operations were in progress: 

Lusitano Synthetic Limited was a synthetic loan securitization operation involving the contracting by the Bank 

of a credit default swap (CDS) to eliminate credit risk associated with a portfolio of loans granted to companies. 

The loans associated to this portfolio continued to be recognized in the Bank's balance sheet under the caption 

Loans and advances to customers. During the financial year of 2019, Lusitano Synthetic Limited was early 

terminated. 

The main characteristics of these operations, as at 31 December 2019 and 2018, may be analysed as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 354 

(in thousands of Euros)31.12.201931.12.2018Lusitano Mortgages No.1 plcDecember 2002 1 000 000 -  182 361 Mortgage loans (subsidized scheme)Lusitano Mortgages No.2 plcNovember 2003 1 000 000 -  185 120 Mortgage loans (general and subsidized scheme)Lusitano Mortgages No.3 plcNovember 2004 1 200 000 -  291 087 Mortgage loans (general scheme)Lusitano Mortgages No.4 plcSeptember 2005 1 200 000  312 836  351 544 Mortgage loans (general scheme)Lusitano Mortgages No.5 plcSeptember 2006 1 400 000  463 413  513 952 Mortgage loans (general scheme)Lusitano Mortgages No.6 plcJuly 2007 1 100 000  434 463  478 943 Mortgage loans (general scheme)Lusitano Project Finance No.1, FTCDecember 2007 1 079 100 -  8 371 Project Finance loanLusitano Mortgages No.7 plcSeptember 2008 1 900 000 1 090 124 1 199 264 Mortgage loans (general scheme)Lusitano SME No.3November 2016  630 385  88 937  197 985 Loans to small and medium-sized enterprisesAsset securitizedIssueStart dateOriginal amountCurrent amount(in thousands of Euros)31.12.201931.12.2018 Lusitano Synthetic LimitedDecember 2012 1 000 000 -  354 311 Financing M/L Term (SMEs)IssueStart dateCurrent amount of securitised creditAsset securitizedInitial amount of securitised credit(in thousands of Euros)IssueFitchMoody'sS&PDBRSFitchMoody'sS&PDBRSLusitano Mortgages No.4 plcClass A1 134 000  241 493 - - December 2048AAAAaaAAA - BBAa3AA-Class B 22 800  15 985 - - December 2048AAAa2AA - BBBaa1BBB--Class C 19 200  13 461 - - December 2048A+A1A+ - BBBa3BB--Class D 24 000  16 827 - - December 2048BBB+Baa1BBB- - CCCCaa3B--Class E 10 200  5 100 - - December 2048NA - NA - ----Lusitano Mortgages No.5 plcClass A1 323 000  355 021 - - December 2059AAAAaaAAA - AAAAaaAAA-Class B 26 600  25 494 - - December 2059AAAa2AA - AAAa2AA-Class C 22 400  21 469 - - December 2059AA1A - AA1A-Class D 28 000  26 836 - - December 2059BBB+Baa2BBB - BBB+Baa2BBB-Class E 11 900  11 900 - - December 2059N/A - N/A - ----Lusitano Mortgages No.6 plcClass A 943 250  264 905  220 548  210 489 March 2060AAAAaaAAA - AAa3A--Class B 65 450  65 450  63 950  57 981 March 2060AAAa3AA - BBB-Baa1A--Class C 41 800  41 800  41 800  32 227 March 2060AA3A - BBa3BBB+-Class D 17 600  17 600  17 600  11 906 March 2060BBBBaa3BBB - CCCCaa3CCC-Class E 31 900  31 900  31 900  9 371 March 2060BB - BB - CC-D-Class F 22 000  22 000 - - March 2060 -  -  -  - ----Lusitano Mortgages No.7 plcClass A1 425 000  616 503  616 503  563 186 October 2064 -  - AAAAAA--AAAAAClass B 294 500  294 500  294 500  264 601 October 2064 -  - BBB- - --BBB-Class C 180 500  180 500  180 500  154 463 October 2064 -  -  -  - ----Class D 57 000  57 000 - - October 2064 -  -  -  - ----Lusitano SME No.3Class A 385 600 - - - December 2037-A3-AA-WR--Class B 62 700 - - - December 2037-Baa3-BBB-WR--Class C 62 700 - - - December 2037-B1-B-A3-AAAClass D 116 000  103 316  103 316  100 534 December 2037--------Class E 9 500  3 135  3 135  2 776 December 2037--------Class S 88 771  5 214  5 214  3 218 December 2037--------31.12.2019Initial rating of the bondsCurrent rating of the bondsCurrent nominal valueBonds issuedInterest held by Group (Nominal value)Maturity dateInitial nominal valueInterest held by Group (Book value) 
 
 
 
NOTE 36 – FAIR VALUE OF FINANCIAL ASSETS AND LIABILITIES 

The governance model of the valuation of the Bank's financial instruments is defined in internal regulations, 

which  establish  the  policies  and  procedures  to  be  followed  in  the  identification  and  valuation  of  financial 

instruments,  the  control  procedures  and  the  definition  of  the  responsibilities  of  the  parties  involved  in  this 

process. 

In accordance with the fair value valuation methodology of assets and liabilities followed, these are classified 

in the corresponding hierarchy of fair value defined in IFRS 13 - Fair Value. The following is a brief description 

of  the  type  of  assets  and  liabilities  included  in  each level  of  the  hierarchy  and  the  corresponding  valuation 

method: 

Quoted market prices (level 1)  

This category includes financial instruments with market prices quoted on official markets and those with dealer 

price quotations provided by entities that usually disclose transaction prices for these instruments traded on 

active markets. 

The priority in terms of which price is used is given to those observed on official markets; where there is more 

than one official market the choice falls on the main market on which those instruments are traded.  

The Bank considers market prices those disclosed by independent entities, assuming that these act for their 

own economic benefit and that such prices are representative of the active market, using, whenever possible, 

NOVO BANCO | 2019 ANNUAL REPORT | 355 

(in thousands of Euros)IssueFitchMoody'sS&PDBRSFitchMoody'sS&PDBRSLusitano Mortgages No.1 plcClass A 915 000  87 504 - - December 2035AAAAaaAAA - AAAa3AA- - Class B 32 500  32 500 - - December 2035AAAa3AA - AAAa3A - Class C 25 000  25 000 - - December 2035AA2A - AAAa3BBB- - Class D 22 500  22 500 - - December 2035BBBBaa2BBB - A+Baa1BB+ - Class E 5 000  5 000 - - December 2035BBBa1BB - BBB+B1B- - Class F 10 000  10 000 - - December 2035 -  -  -  -  -  -  -  - Lusitano Mortgages No.2 plcClass A 920 000  99 505 - - December 2036AAAAaaAAA - AAAa3AA- - Class B 30 000  30 000 - - December 2046AAAa3AA - AAAa3A - Class C 28 000  28 000 - - December 2046AA3A - A+Aa3BBB- - Class D 16 000  16 000 - - December 2046BBBBaa3BBB - BBB-Baa2BBB- - Class E 6 000  6 000 - - December 2046BBB-Ba1BB - BB2B - Class F 9 000  9 000 - - December 2046 -  -  -  -  -  -  -  - Lusitano Mortgages No.3 plcClass A1 140 000  250 799 - - December 2047AAAAaaAAA - AA1A - Class B 27 000  9 841 - - December 2047AAAa2AA - BBB+Ba1BB- - Class C 18 600  6 780 - - December 2047AA2A - BB+Ba3B - Class D 14 400  5 249 - - December 2047BBBBaa2BBB - BB3B- - Class E 10 800  5 400 - - December 2047 -  -  -  -  -  -  -  - Lusitano Mortgages No.4 plcClass A1 134 000  272 930 - - December 2048AAAAaaAAA - BBAa3A - Class B 22 800  18 066 - - December 2048AAAa2AA - BBBaa1BBB- - Class C 19 200  15 214 - - December 2048A+A1A+ - BBBa3BB- - Class D 24 000  19 017 - - December 2048BBB+Baa1BBB- - CCCCaa3B- - Class E 10 200  5 529 - - December 2048NA - NA -  -  -  -  - Lusitano Mortgages No.5 plcClass A1 323 000  406 872 - - December 2059AAAAaaAAA - BBA1AA- - Class B 26 600  25 494 - - December 2059AAAa2AA - BB-B1BBB- - Class C 22 400  21 469 - - December 2059AA1A - CCCCaa2BB+ - Class D 28 000  26 836 - - December 2059BBB+Baa2BBB - CCCaCCC+ - Class E 11 900  11 900 - - December 2059N/A - N/A -  -  -  -  - Lusitano Mortgages No.6 plcClass A 943 250  319 906  266 342  253 795 March 2060AAAAaaAAA - A-Aa3BBB+ - Class B 65 450  65 450  63 950  57 394 March 2060AAAa3AA - BB+Baa1BBB+ - Class C 41 800  41 800  41 800  31 497 March 2060AA3A - B-Ba3BBB- - Class D 17 600  17 600  17 600  11 945 March 2060BBBBaa3BBB - CCCCaa3CCC - Class E 31 900  31 900  31 900  10 511 March 2060BB - BB - CC - D - Class F 22 000  22 000 - - March 2060 -  -  -  -  -  -  -  - Lusitano Project Finance No.1 FTC 198 101  8 833  1 521  1 509 March 2025 -  -  -  -  -  -  -  - Lusitano Mortgages No.7 plcClass A1 425 000  749 529  749 529  681 379 October 2064 -  - AAAAAA -  - AA-AAHClass B 294 500  294 500 - - October 2064 -  - BBB- -  -  - BBB- - Class C 180 500  180 500 - - October 2064 -  -  -  -  -  -  -  - Class D 57 000  57 000 - - October 2064 -  -  -  -  -  -  -  - Lusitano SME No.3Class A 385 600 - - - December 2037-A3-AA - Aa3 - AAClass B 62 700  31 058  31 058  30 782 December 2037-Baa3-BBB - Aa3 - AALClass C 62 700  62 700  62 700  61 061 December 2037-B1-B - A3 - BBBHClass D 116 000  116 000  116 000  110 677 December 2037---- -  -  -  - Class E 9 500  3 691  3 691  3 420 December 2037---- -  -  -  - Class S 88 771  5 624  5 624  2 645 December 2037---- -  -  -  -  Lusitano Synthetic LimitedSenior 900 000  255 731  255 731 - April 2034---- -  -  -  - Mezzanine 80 000  77 963 - - April 2034---- -  -  -  - Junior 20 000 - - - April 2034---- -  -  -  - 31.12.2018Bonds issuedInitial nominal valueCurrent nominal valueInterest held by Group (Nominal value)Interest held by Group (Book value)Maturity dateInitial rating of the bondsCurrent rating of the bonds 
 
 
 
prices supplied by more than one entity (for a specific asset and/or liability). For the process of re-evaluating 

financial  instruments,  the  Bank  analyses  the  various  prices  in  order  to  select  the  one  it  considers  most 

representative  for  the  instrument  under  analysis.  Additionally,  when  they  exist,  prices  relating  to  recent 

transactions  with  similar  financial  instruments  are  used  as  inputs,  being  subsequently  compared  to  those 

supplied by said entities to better justify the option taken by the Bank in favour of a specific price.  

This category includes, amongst others, the following financial instruments:  

(i)  Derivatives traded on an organised market;  

(ii)  Shares quoted on a stock exchange;  

(iii)  Open investment funds quoted on a stock exchange;  

(iv)  Closed investment funds whose subjacent assets are solely financial instruments listed on a stock 

exchange;  

(v)  Bonds with more than one provider and for which the instruments are listed on a stock exchange;  

(vi)  Financial  instruments  with  market  offers  even  if  these  are  not  available  at  the  normal  information 

sources (e.g. securities traded based on recovery rate). 

Valuation models based on observable market parameters / prices (level 2)  

In this category, the financial instruments are valued using internal valuation techniques, namely discounted 

cash flow models and option pricing models which imply the use of estimates and require judgments that vary 

in accordance with the complexity of the financial instruments. Notwithstanding, the Bank uses as inputs in its 

models, observable market data such as interest rate curves, credit spreads, volatility and market indexes. 

This category also includes instruments with dealer price quotations but which markets have a lower liquidity. 

Additionally, the Bank also uses as observable market variables, those that result from transactions with similar 

instruments and that are observed with a certain regularity on the market.  

This category includes, amongst others, the following financial instruments:  

(i)  Bonds without observable market valuations valued using observable market inputs; 

(ii)  OTC (over-the-counter) derivatives valued using observable market inputs; and 

(iii)  Unlisted shares valued through internal models using observable market inputs. 

Valuation models based on unobservable market parameters (level 3)  

This level uses models relying on internal valuation techniques or quotations provided by third parties but which 

imply  the  use of  non-observable market  information.  The bases  and  assumptions  for  the  calculation  of  fair 

value are in accordance with IFRS 13.  

This category includes, amongst others, the following financial instruments:  

(i)  Debt securities valued using non-observable market inputs;  

(ii)  Unquoted shares;  

(iii)  Closed real estate funds;  

(iv)  Hedge funds;  

(v)  Private equities;  

(vi)  Restructuring funds; and  

NOVO BANCO | 2019 ANNUAL REPORT | 356 

 
 
 
(vii)  Over the counter (OTC) derivatives with prices provided by third parties. 

The valuation models used by type of instrument are as follows:  

Money market operations and loans and advances to customers: fair value is determined by the discounted 

cash flows method, with future cash flow being discounted considering the currency yield curve plus the credit 

risk of the entity contractually liquidating that flow.  

Commercial paper: its fair value is determined by discounting future cash flows considering the currency yield 

curve plus the credit risk of the issuer determined in the issuance program. 

Debt  instruments  (bonds)  with  liquidity:  the  selective  independent  valuation  methodology  is  used based on 

observations  available  on  Bloomberg,  designated  as  'Best  Price',  where  all  the  valuations  available  are 

requested, but only previously validated sources considered as input, with the model excluding prices due to 

seniority and outlier prices. In the specific case of the Portuguese sovereign debt, and due to the market making 

activity and the materiality of the Bank's positions, the CBBT source valuations are always considered (the 

CBBT is a composite of valuations prepared by Bloomberg, which considers the average of executable prices 

with high liquidity). 

Debt instruments (bonds) with reduced liquidity: the models considered for the valuation of low liquidity bonds 

without observable market valuations are determined taking into account the information available on the issuer 

and  the instrument,  with  the  following models  being  considered:  (i) discounted  cash  flows  - cash flows  are 

discounted  considering  the  interest  rate  risk,  credit  risk  of  the  issuer  and  any  other  risks  subjacent  to  the 

instrument; or (ii) valuations made available by external counterparties, when it is impossible to determine the 

fair value of the instrument, with the selection always falling on reliable sources with reputed credibility in the 

market and impartiality in the valuation of the instruments being analysed. 

Convertible bonds: the cash flows are discounted considering the interest rate risk, the issuer's credit risk and 

any other risks that may be associated with the instrument, increased by the net present value (NPV) of the 

convertibility options embedded in the instrument.  

Shares  and  quoted  funds:  for  quoted  market  products,  the  quotation  on  the  respective  stock  exchange  is 

considered. 

Unquoted Shares: the valuation is carried out using external valuations made of the companies in which the 

shareholding is held. In the event the request for an external valuation is not justified due to the immateriality 

of this position in the balance sheet, the position is revalued considering the book value of the entity. 

Unquoted  funds:  the  valuation  considered  is  that  provided  by  the  fund's  management  company  which 

considers assumptions not observable in the market. In the event there are calls for capital after the reference 

date of the last available valuation, the valuation is recalculated considering the capital calls subsequent to the 

reference  date  at  the  amount  at  which  these  were  made,  until  a  new  valuation  is  made  available  by  the 

management  company,  already  considering  the  capital  calls  realised.  It  should  be  noted  that,  although  it 

accepts the valuations provided by the management companies, when applicable in accordance with the funds' 

regulations, the Bank requests the legal certification of accounts issued by independent auditors in order to 

obtain additional assurance about the information provided by the management company. 

Derivative instruments: if these are traded on organised markets, the valuations are observable in the market, 

otherwise these are valued using standard models and relying on observable variables in the market, namely:  

-  Foreign currency options: are valued through the front office system, which considers models such 

as Garman-Kohlhagen, Binomial, Black & Scholes, Levy or Vanna-Volga; 

NOVO BANCO | 2019 ANNUAL REPORT | 357 

 
- 

Interest rate swaps and foreign currency swaps: the valuation of these instruments is done through 

the front office system, where the fixed leg cash flows of the instrument are discounted based on the 

yield curve of the respective currency, and the cash flows of the variable leg are projected considering 

the forward curve and discounted, also considering discount factors and forward rates based on the 

yield curve of the respective currency; 

-  Credit Default Swaps (CDS): both legs of the CDS are composed of cash flows contingent on the 

credit risk of the underlying asset and are therefore valued using market credit spreads; 

-  Futures  and  Options:  the  Bank  trades  these  products  on  an  organised  market,  but  also  has  the 

possibility to trade them on the OTC market. For futures and options traded on an organised market, 

the valuations are observable in the market, with the valuation being received daily through the broker 

selected for these products. For futures and options traded on the OTC market, and depending on 

the type of product and the underlying asset type, discrete time (binominal) or continuous time (Black 

& Scholes) models may be used. 

The fair value of financial assets and liabilities and non-financial assets (investment properties) measured at 

fair value of the Bank is as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 358 

(in thousands of Euros)(Stage 1)(Stage 2)(Stage 3)31 December 2019Financial assets held for trading 254 848  419 704  74 284  748 836 Securities held for trading 254 848 - -  254 848 Bonds issued by public entities 254 848 - -  254 848 Derivatives held for trading-  419 704   191  419 895 Exchange rate contracts-  34 652  34 652 Interest rate contracts-  352 748   191  352 939 Credit default contracts-   1   1 Other-  32 303  32 303 Economic hedging derivatives- -  74 093  74 093 Interest rate contracts- -  74 093  74 093 Financial assets mandatorily at fair value through profit or loss 169 606   48 2 875 070 3 044 724 Bonds issued by other entities 57 535   48  637 084  694 667 Shares 112 071 -  489 542  601 613 Other variable income securities- - 1 748 444 1 748 444 Financial assets at fair value through other comprehensive income8 703 046  20 485  34 600 8 758 131 Bonds issued by public entities7 027 343 - - 7 027 343 Bonds issued by other entities1 661 538 - - 1 661 538 Shares 14 165  20 485  34 598  69 248 Other variable income securities- -   2   2 Derivatives - Hedge Accounting-  7 992 -  7 992 Interest rate contracts-  7 992 -  7 992 Assets at fair value9 127 500  448 229 2 983 954 12 559 683 Financial liabilities held for trading-  542 563  1 837  544 400 Derivatives held for trading-  542 563  1 837  544 400 Exchange rate contracts-  33 820 -  33 820 Interest rate contracts-  499 795  1 837  501 632 Credit default contracts-   42 -   42 Other-  8 906 -  8 906 Derivatives - Hedge Accounting-  58 854 -  58 854 Interest rate contracts-  58 854 -  58 854 Liabilities at fair value-  601 417  1 837  603 254 At Fair ValueTotal Fair ValueQuoted market pricesValuation models based on observable market parametersValuation models based on unobservable market parameters 
 
 
 
The changes occurred in financial assets and liabilities valued based on  non-observable market information 

(level 3 of the fair value hierarchy) during the financial years of 2019 and 2018, may be analysed as follows: 

Potential gains and losses on financial instruments and investment property classified at level 3 of the fair value 

hierarchy  are  recorded  in  profit  or  loss  or  revaluation  reserves  in  accordance  with  the  respective  asset 

accounting policy. The amounts calculated at 31 December 2019 and 2018 were as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 359 

(in thousands of Euros)(Stage 1)(Stage 2)(Stage 3)31 December 2018Financial assets held for trading 257 270  519 739  148 535  925 544 Securities held for trading 257 270 - -  257 270 Bonds issued by public entities 257 269 - -  257 269 Bonds issued by other entities  1 - -   1 Derivatives held for trading-  519 739   396  520 135 Exchange rate contracts-  33 777 -  33 777 Interest rate contracts-  439 257   396  439 653 Credit default contracts-   9 -   9 Other-  46 696 -  46 696 Economic hedging derivatives- -  148 139  148 139 Interest rate contracts- -  70 176  70 176 Credit default contracts- -  77 963  77 963 Financial assets mandatorily at fair value through profit or loss 86 755   46 2 862 796 2 949 597 Bonds issued by other entities 9 970   46  319 932  329 948 Shares 76 785 -  596 514  673 299 Other variable income securities- - 1 946 350 1 946 350 Financial assets at fair value through other comprehensive income7 504 959  20 155  42 176 7 567 290 Bonds issued by public entities6 537 547 - - 6 537 547 Bonds issued by other entities 951 085 - -  951 085 Shares 16 327  20 155  42 173  78 655 Other variable income securities- -   3   3 Derivatives - Hedge Accounting-  1 721 -  1 721 Interest rate contracts-  1 721 -  1 721 Assets at fair value7 848 984  541 661 3 053 507 11 444 152 Financial liabilities held for trading-  490 679  2 724  493 403 Derivatives held for trading-  490 679  2 724  493 403 Exchange rate contracts-  33 596 -  33 596 Interest rate contracts-  433 239  2 724  435 963 Credit default contracts-   117 -   117 Other-  23 727 -  23 727 Derivatives - Hedge Accounting-  36 150 -  36 150 Interest rate contracts-  36 150 -  36 150 Liabilities at fair value-  526 829  2 724  529 553 At Fair ValueQuoted market pricesValuation models based on observable market parametersValuation models based on unobservable market parametersTotal Fair Value(in thousands of Euros)Financial liabilities held for tradingSecurities held for tradingDerivatives held for tradingEconomic hedging derivativesDerivatives held for tradingBalance as at 31 December 2018-   396  148 139 2 862 796 -  42 176 3 053 507  2 724  2 724 Acquisitions- - -  831 491   100  14 140  845 731 - - Attainment of maturity- - - ( 317 114)- - ( 317 114)- - Liquidation- (  396)( 77 963)( 93 656)- ( 14 569)( 186 584)(  347)(  347)Transfers in- - -   16 - -   16 - - Transfers out- - - - (  16)- (  16)- - Changes in value-   191  3 917 ( 408 463)(  84)( 7 147)( 411 586)(  540)(  540)Balance as at 31 December 2019-   191  74 093 2 875 070 -  34 600 2 983 954  1 837  1 837 Financial assets at fair value through other comprehensive incomeTotal assets31.12.2019Financial assets held for tradingFinancial assets mandatorily at fair value through profit or lossFinancial assets at fair value through profit or lossTotal liabilities(in thousands of Euros)Financial liabilities held for tradingSecurities held for tradingDerivatives held for tradingEconomic hedging derivativesDerivatives held for tradingBalance as at 31 December 2017  81   448  103 779 -  3 973 4 597 158 4 705 439  2 440  2 440 Impact of transition to IFRS 9(  81)- - 3 005 906 ( 3 973)(4 550 344)(1 548 492)- - Balance as at 1 January 2018-   448  103 779 3 005 906 -  46 814 3 156 947  2 440  2 440 Acquisitions- - -  57 667 -  7 516  65 183 - - Attainment of maturity- - - ( 43 016)- ( 7 661)( 50 677)- - Liquidation- (  121)( 24 397)( 98 969)- (  1)( 123 488)- - Transfers in-   163  70 169 - - -  70 332   40   40 Changes in value- (  94)( 1 412)( 58 792)- ( 4 492)( 64 790)  244   244 Balance as at 31 December 2018-   396  148 139 2 862 796 -  42 176 3 053 507  2 724  2 724 Total liabilitiesFinancial assets mandatorily at fair value through profit or loss31.12.2018Financial assets held for tradingFinancial assets at fair value through profit or lossFinancial assets at fair value through other comprehensive incomeTotal assets 
 
 
 
The  following  table  presents,  for  assets  included  in  level  3  of  the  fair  value  hierarchy,  the  main  valuation 

methods used and the impact of changing the main variables used in their valuation, when applicable: 

NOVO BANCO | 2019 ANNUAL REPORT | 360 

(in thousands of Euros)Recognised in reservesRecognised in the income statementTotalRecognised in reservesRecognised in the income statementTotalDerivatives held for trading-   682   682 - (  464)(  464)Securities held for trading- ( 71 759)( 71 759)-  24 724  24 724 Financial assets mandatorily at fair value through profit or loss- ( 405 766)( 405 766)- ( 55 216)( 55 216)Financial assets at fair value through other comprehensive income 1 015 -  1 015 ( 28 617)- ( 28 617) 1 015 ( 476 843)( 475 828)( 28 617)( 30 956)( 59 573)31.12.201931.12.2018(in millions of Euros)ChangeImpactChangeImpactFinancial assets held for trading 74,3 - -Derivatives held for tradingOther(a) 0,2 - -Economic hedging derivativesc)c) 74,1 - -Financial assets mandatorily at fair value through profit or loss2 875,1( 77,7) 96,3Obligations of other issuersDiscounted cash flow modelDiscount rate 637,1 (-) 100 bps( 48,3) (+) 100 bps 65,3Shares 489,5( 29,3) 31,0Discounted cash flow modelSpecific Impairment 74,7-50%( 29,3)+50% 31,0Other(a) 2,8 - -Valuation of the management companyNet assets value (b) 412,1 - -Other variable income securities1 748,4 - -Other(a) 0,2 - -Valuation of the management companySpecific Impairment1 748,2 - -Financial assets at fair value through other comprehensive income 34,6 - -Shares 34,6 - -Other(a) 0,3 - -OtherSpecific Impairment 34,3 - -Total2 983,9( 77,7) 96,3(b) In the specific case of derivatives valued according to information provided by external entities, it is not reasonable to carry out an analysis of the impact of changes of the variables subjacent to the determination of the quotation by the entity(c)Inthespecificcaseofparticipationunitsvaluedinaccordancewithquotationsprovidedbytherespectivemanagementcompany,itisnotreasonabletocarryoutananalysisoftheimpactofchangesofthevariablessubjacenttothedeterminationofthequotation by the entity(a) No sensitivity analysis was carried out for these categories as these include securities of an individually immaterial value.Assets classified under level 331.12.2019Valuation Model Variable analysedCarrying book valueUnfavorable scenarioFavorable scenario(in millions of Euros)ChangeImpactChangeImpactFinancial assets held for trading 148,5 - -Derivatives held for tradingOther(a) 0,4 - -Economic hedging derivativesc)c) 148,1 - -Financial assets mandatorily at fair value through profit or loss2 862,8( 37,9) 46,6Obligations of other issuersDiscounted cash flow modelDiscount rate 319,9(-) 100 bps( 14,9)(+) 100 bps 16,5Shares 596,5( 23,0) 30,1Discounted cash flow modelSpecific Impairment 83,5-50%( 23,0)+50% 30,1Others(a) 2,8 - -Valuation of the management companyNet assets value (b) 510,3 - -Other variable income securities1 946,4 - -Others(a) 0,5 - -Valuation of the management companyNet assets value (b)1 945,8 - -Financial assets at fair value through other comprehensive income 42,2 - -Shares 42,2 - -Others 10,9 - -Others(a) 31,2 - -Valuation of the management companyNet assets value (b) 0,1 - -Total3 053,5( 37,9) 46,6(c)Inthespecificcaseofparticipationunitsvaluedinaccordancewithquotationsprovidedbytherespectivemanagementcompany,itisnotreasonabletocarryoutananalysisoftheimpactofchangesofthevariablessubjacenttothedeterminationofthequotation by the entity(b) In the specific case of derivatives valued according to information provided by external entities, it is not reasonable to carry out an analysis of the impact of changes of the variables subjacent to the determination of the quotation by the entity(a) No sensitivity analysis was carried out for these categories as these include securities of an individually immaterial value.Assets classified under level 331.12.2018Valuation Model Variable analysedCarrying book valueUnfavorable scenarioFavorable scenario 
 
 
 
 
 
The main parameters used, at 31 December 2019 and 2018, in the valuation models were as follows: 

Interest rate curves  

The short-term rates presented reflect benchmark interest rates for the money market, whilst those presented 

for the long-term represent the interest rate swap quotations for the respective periods: 

Credit Spreads 

The credit spreads used by the Bank in the valuation of credit derivatives are those disclosed on a daily basis 

by  Markit,  representing  observations  pertaining  to  around  85  renowned  international  financial  entities.  The 

evolution of the main indexes, understood as being representative of the credit spread behavior in the market 

during the year, is presented as follows: 

Interest rate volatility  

The values presented below represent the implicit volatilities (at the money) used for the valuation of interest 

rate options: 

NOVO BANCO | 2019 ANNUAL REPORT | 361 

(%)EURUSDGBPEURUSDGBPOvernight-0,45601,60000,7500-0,42002,40000,76501 month-0,43801,79000,7650-0,36302,70000,90503 months-0,38301,92000,8650-0,30902,87000,95006 months-0,32401,93000,9000-0,23702,95001,07009 months-0,31741,91000,9450-0,22953,03001,16001 year-0,31611,74900,7419-0,22502,74400,98983 years-0,23801,65560,8243-0,06502,58001,21935 years-0,12051,69900,88440,20102,57801,30507 years0,01601,76300,94060,46902,62101,357410 years0,21101,84701,01720,81502,71101,436515 years0,46701,96501,09681,16902,78901,513120 years0,59902,01601,12061,34502,81901,546125 years0,63702,03501,11301,37202,81901,549130 years0,63102,04201,10821,40502,81101,541131.12.201931.12.2018(basis points)IndexSeries1 year3 years5 years7 years10 years31 December 2019CDX USD Main339,0923,3145,3067,4790,08iTraxx Eur Main32-23,3244,2264,9985,26iTraxx Eur Senior Financial32--51,59-83,4531 December 2018CDX USD Main3028,3455,9187,74112,28132,90iTraxx Eur Main29-54,7688,08111,06131,23iTraxx Eur Senior Financial29--109,52-146,91(%)EURUSDGBPEURUSDGBP1 year12,7118,8748,8316,4811,2533,953 years22,7439,2357,7332,1722,87-5 years33,5136,5764,0448,2027,2958,017 years40,1239,2567,7957,4228,3561,2510 years46,4634,7170,8763,3430,20-15 years51,03--64,69--31.12.201931.12.2018 
 
 
 
 
Foreign exchange rates and volatility  

Presented below, are the foreign exchange rates (European Central Bank) at the balance sheet date and the 

implicit volatilities (at the money) for the main currencies used in the derivatives’ valuation: 

With regard to exchange rates, the Bank uses in the valuation models the spot rate observed in the market at 

the time of evaluation. 

Equity indexes  

The table below presents the evolution of the main market equity indexes and their respective volatilities, used 

in the valuation of equity derivatives: 

The fair value of financial assets and liabilities recorded in the balance sheet at amortised cost is analysed as 

follows, having been estimated based on the main methodologies and assumptions described below: 

NOVO BANCO | 2019 ANNUAL REPORT | 362 

Foreign exchange rate31.12.201931.12.20181 month3 months6 months9 months1 yearEUR/USD1,12341,14505,035,245,435,585,85EUR/GBP0,85080,89457,106,786,836,806,95EUR/CHF1,08541,12693,984,204,354,584,68EUR/NOK9,86389,94836,296,306,406,506,58EUR/PLN4,25684,30143,803,854,044,134,20EUR/RUB69,956379,71537,518,078,719,299,58USD/BRL a)4,01973,881210,4510,5810,5710,6510,73USD/TRY b)5,95015,291512,0513,2014,3015,1315,93Volatility (%)a) Calculated based on EUR / USD and EUR / BRL exchange rates.b) Calculated based on EUR / USD and EUR / TRY exchange rates.31.12.201931.12.2018% Change1 month3 monthsDJ Euro Stoxx 50 3 745       3 001      -19,86%11,1511,68-PSI 20 5 214       4 731      -9,26%9,6710,42-IBEX 35 9 549       8 540      -10,57%12,1512,24-FTSE 100 7 542       6 728      -10,80%13,2111,9011,26DAX 13 249       10 559      -20,30%10,7012,1212,59S&P 500 3 231       2 507      -22,41%7,329,5311,14BOVESPA 115 645       87 887      -24,00%11,2415,0319,21Implied VolatilityHistorical volatilityQuotation(in thousands of Euros)(Stage 1)(Stage 2)(Stage 3)31 December 2019Cash, cash balances at central bank and other demand deposits1 674 826 - 1 674 826 - 1 674 826 Financial assets at amortised costDebt securities2 392 843  84 535  636 336 1 859 016 2 579 887 Loans and advances to banks 495 252 -  495 252 -  495 252 Loans and advances to customers23 154 148 - - 23 482 498 23 482 498 Financial assets27 717 069  84 535 2 806 414 25 341 514 28 232 463 Financial liabilities measured at amortised costDeposits from banks10 542 549 - 10 568 776 - 10 568 776 Due to customers27 980 577 - - 27 980 577 27 980 577 Debt securities issued, subordinated debt and liabilities associated to transferred assets1 044 445 1 271 541 -  106 529 1 378 070 Other financial liabilities 356 993 - -  356 993  356 993 Financial liabilities39 924 564 1 271 541 10 568 776 28 444 099 40 284 416 Assets / liabilities recorded at amortised costFair ValueQuoted market pricesValuation models based on observable market parametersValuation models based on unobservable market parametersTotal fair value 
 
 
 
 
Cash and deposits with Central Banks, Deposits with banks and Loans and advances to credit institutions and 

Deposits from Central Banks.  

Considering  the  short-term  nature  of  these  financial  instruments,  their  carrying  book  value  is  a  reasonable 

estimate of their fair value. 

Securities at amortised cost  

The fair value of securities recorded at fair value is estimated according to the methodologies used for the 

valuation of securities recorded at fair value, as described at the beginning of the current Note. 

Loans and advances to customers 

The fair value of loans and advances to customers is estimated based on the discounted expected future cash 

flows of principal and interest, assuming that the instalments are paid on the dates contractually defined. The 

expected future cash flows from portfolios of loans with similar credit risk characteristics, such as residential 

mortgage loans, are estimated collectively on a portfolio basis. The discount rates used by the Bank are the 

current interest rates used for loans with similar characteristics.  

Deposits from credit institutions  

The fair value of deposits from Central Banks and Deposits from credit institutions is estimated based on the 

discounted expected future cash flows of principal and interest. 

Due to customers  

The fair value of these financial instruments is estimated based on the discounted expected future cash flows 

of principal and interest. The discount rate used by the Bank is that which reflects the current interest rates 

applicable  to  deposits  with  similar  characteristics  at  the  balance  sheet  date.  Given  that  the  interest  rates 

applicable  to  these  instruments  are  renewed  for  periods  under  one  year,  there  are  no  material  relevant 

differences in their fair value. 

Debt Securities issued, subordinated debt and financial liabilities associated to transferred assets  

The fair value of these instruments is based on quoted market prices, when available. When not available, the 

Group estimates their fair value by discounting their expected future cash flows of principal and interest. 

Other financial liabilities 

These liabilities are short-term and therefore the book value is a reasonable estimate of their fair value. 

NOVO BANCO | 2019 ANNUAL REPORT | 363 

(in thousands of Euros)(Stage 1)(Stage 2)(Stage 3)31 December 2018Cash, cash balances at central bank and other demand deposits 802 330 -  802 330 -  802 330 Financial assets at amortised costDebt securities2 302 765  10 464  705 677 1 781 362 2 497 503 Loans and advances to banks 558 652 -  558 652 -  558 652 Loans and advances to customers22 789 985 - - 22 937 425 22 937 425 Financial assets26 453 732  10 464 2 066 659 24 718 787 26 795 910 Financial liabilities measured at amortised costDeposits from banks9 119 139 - 9 123 957 - 9 123 957 Due to customers28 439 075 - - 28 439 075 28 439 075 Debt securities issued, subordinated debt and liabilities associated to transferred assets1 135 128 1 055 795 -  252 864 1 308 659 Other financial liabilities 232 263 - -  232 263  232 263 Financial liabilities38 925 605 1 055 795 9 123 957 28 924 202 39 103 954 Fair ValueTotal fair valueAssets / liabilities recorded at amortised costQuoted market pricesValuation models based on observable market parametersValuation models based on unobservable market parameters 
 
 
NOTE 37 – RISK MANAGEMENT 

The Bank is exposed to the following risks arising from the use of financial instruments: 

-  Credit risk; 

-  Market risk; 

-  Liquidity risk; 

-  Operational risk. 

Credit risk 

Credit risk represents the potential financial loss arising from the failure of a borrower or counterparty to honor 

its  contractual  obligation  established  with  the  Bank in  the  scope of  its  credit  granting  activity.  Credit  risk  is 

essentially present in traditional banking products – loans, guarantees provided and other contingent liabilities. 

In  credit  default  swaps  (CDS),  the  net  exposure  between  selling  and  buying  positions  in  relation  to  each 

reference entity, is also considered a credit risk to NOVO BANCO, CDSs are accounted for at fair value in 

accordance with the accounting policy described in Note 2.3. 

Credit portfolio management is an ongoing process that requires the interaction between the various teams 

responsible for risk management throughout the consecutive stages of the credit process. This approach is 

complemented by the continuous introduction of improvements in the valuation methodologies and tools used 

to evaluate and control risk, as well as in the procedures and decision making processes.  

The risk profile of the Bank is analysed on a regular basis by the Risk Committee, especially regarding the 

evolution of the credit exposure and the monitoring of credit losses. Regular analyzes also include compliance 

with the approved credit limits and the correct operation of the mechanisms associated with the approval of 

credit lines within the scope of the current activity of the commercial areas.  

NOVO BANCO maximum credit risk exposure is analysed as follows: 

For financial assets in the balance sheet, the maximum exposure to credit risk is represented by the carrying 

book value net of impairment. For the off-balance sheet elements, the maximum exposure of the guarantees 

is  the  maximum  amount  that  the  Bank  would  have  to  pay  if  the  guarantees  were  executed.  For  loan 

commitments and other credit-related commitments of an irrevocable nature, the maximum exposure is the 

total amount of the commitments assumed. 

The Bank calculates impairment, on a collective or individual basis in accordance with the accounting policy 

described in Note 2.4. Whenever the value of the collateral, net of haircuts (taking into account the type of 

collateral), equals or exceeds the exposure, the individual impairment may be nil. Hence, NOVO BANCO Bank 

NOVO BANCO | 2019 ANNUAL REPORT | 364 

(in thousands of Euros)31.12.201931.12.2018Deposits with and loans and advances to banks 587 014 665 693Derivatives for trading and fair value option derivatives 493 988 668 274Securities held for trading 254 848 257 270Securities at fair value through profit/loss - mandatory 694 667 329 948Securities at fair value through other comprehensive income 8 683 3767 487 428Securities at amortised cost 2 392 8432 302 765Loans and advances to customers23 204 03222 821 556Derivatives - hedge accounting 7 992 1 721Other assets 555 935 690 573Guarantees and standby letters provided3 054 1933 171 940Documentary credits 516 162 664 905Irrevocable commitments7 303 6365 578 108Credit risk associated with the credit derivatives' reference entities 2 883 7 81447 751 56944 647 995 
 
does  not  have  any  overdue  financial  assets  for  which  it  has  not  performed  a  review  regarding  their 

recoverability and the subsequent impairment recognition, when necessary. 

The table below displays the assets impaired, or overdue but not impaired: 

Impairment  exposures  correspond  to  (i)  exposures  with  objective  evidence  of  loss  ("Exposure  in  default", 

according to the internal definition of default - which corresponds to stage 3); and (ii) exposures classified as 

having specific impairment after an individual assessment of impairment. 

Exposures  classified  as  non-impairing  relate  to  (i)  all  exposures  that  do  not  show  signs  of  significant 

deterioration  of  credit  risk  -  exposures  classified  as  stage  1;  (ii)  exposures  that,  with  signs  of  a  significant 

deterioration  of  credit  risk,  have  no  objective  evidence  of  impairment  or  impairment  after  an  individual 

assessment of impairment.  

The following table presents the assets that are impaired or overdue but not impaired, split by their 
respective maturity or ageing (when overdue):  

NOVO BANCO | 2019 ANNUAL REPORT | 365 

(in thousands of Euros)Neither overdue nor impairedOverdue but not impairedImpairedTotal exposureImpairment Net exposureDeposits with and loans and advances to banks 282 647  -  381 501  664 148 ( 77 134) 587 014 Securities held for trading 254 848  -  -  254 848  -  254 848 Bonds issued by government and other public entities 254 848  -  -  254 848  -  254 848 Securities at fair value through profit/loss - mandatory 694 667  -  -  694 667  -  694 667 Bonds issued by other entities 694 667  -  -  694 667  -  694 667 Securities at fair value through other comprehensive income8 643 361  -  45 520 8 688 881 ( 5 505)8 683 376 Bonds issued by government and other public entities7 027 343  -  - 7 027 343 ( 4 476)7 022 867 Bonds issued by other entities1 616 018  -  45 520 1 661 538 ( 1 029)1 660 509 Securities at amortised cost 2 448 522  -  104 475 2 552 997 ( 160 154)2 392 843 Bonds issued by government and other public entities 459 260  -  -  459 260 (  704) 458 556 Bonds issued by other entities 1 989 262  -  104 475 2 093 737 ( 159 450)1 934 287 Loans and advances to customers 22 115 138  15 390 2 914 987 25 045 515 (1 841 483)23 204 032 31.12.2019(in thousands of Euros)Neither overdue nor impairedOverdue but not impairedImpairedTotal exposureImpairment Net exposureDeposits with and loans and advances to banks 367 037  -  374 400  741 437 ( 75 744) 665 693 Securities held for trading 257 270  -  -  257 270  -  257 270 Bonds issued by government and other public entities 257 269  -  -  257 269  -  257 269 Bonds issued by other entities  1  -  -   1  -   1 Securities at fair value through profit/loss - mandatory 329 948  -  -  329 948  -  329 948 Bonds issued by other entities 329 948  -  -  329 948  -  329 948 Securities at fair value through other comprehensive income7 443 132  -  45 500 7 488 632 ( 1 204)7 487 428 Bonds issued by government and other public entities6 537 547  -  - 6 537 547 (  807)6 536 740 Bonds issued by other entities 905 585  -  45 500  951 085 (  397) 950 688 Securities at amortised cost 2 352 129  -  142 961 2 495 090 ( 192 325)2 302 765 Bonds issued by government and other public entities 503 123  -  -  503 123 (  771) 502 352 Bonds issued by other entities 1 849 006  -  142 961 1 991 967 ( 191 554)1 800 413 Loans and advances to customers 20 659 358  14 655 6 219 386 26 893 399 (4 071 843)22 821 556 31.12.2018(in thousands of Euros)Overdue but not impairedImpairedOverdue but not impaired ImpairedOverdue but not impairedImpairedOverdueUp to 3 months -  -  -  -  12 938  21 436 3 months to 1 year -  6 770  -  -   629  67 617 1 to 3 years -  56 070  -  -   999  312 133 3 to 5 years -  87 155  -  -   740  348 588 More than 5 years -  -  -  -   84  332 081  -  149 995  -  -  15 390 1 081 855 DueUp to 3 months -  -  -  -  -  117 387 3 months to 1 year -  -  -  -  -  320 262 1 to 3 years -  -  -  -  -  495 393 3 to 5 years -  -  -  -  -  161 206 More than 5 years -  -  -  381 501  -  738 884  -  -  -  381 501  - 1 833 132  -  149 995  -  381 501  15 390 2 914 987 31.12.2019Securities Portfolio - debtinstruments Deposits with and loans and advances to banksLoans and advances to customers 
 
 
The following table shows the assets impaired or overdue but not impaired, broken  down by the respective 

impairment Stage: 

In relation to assets that are not overdue or impaired, the distribution by rating level is presented below. For 

debt instruments, the rating assigned by the Rating Agencies is considered; for the loans and advances to 

customers and cash and deposits with banks the rating and scoring models for the attribution of a credit rating 

are used, with these being reviewed periodically. For the purpose of presenting the information, the ratings 

were aggregated into five large risk groups, with the last group including unrated exposures. 

NOVO BANCO | 2019 ANNUAL REPORT | 366 

(in thousands of Euros)Overdue but not impairedImpairedOverdue but not impaired ImpairedOverdue but not impairedImpairedOverdueUp to 3 months -  -  -  -  11 999  43 758 3 months to 1 year -  11 000  -  -  1 107  390 776 1 to 3 years -  72 697  -  -  1 349 1 219 855 3 to 5 years -  97 775  -  -   73 1 136 612 More than 5 years -   219  -  -   127  723 467  -  181 691  -  -  14 655 3 514 468 DueUp to 3 months -  3 880  -  -  -  231 351 3 months to 1 year -  2 890  -  -  -  623 333 1 to 3 years -  -  -  -  -  450 902 3 to 5 years -  -  -  -  -  275 401 More than 5 years -  -  -  374 400  - 1 123 931  -  6 770  -  374 400  - 2 704 918  -  188 461  -  374 400  14 655 6 219 386 Securities Portfolio - debtinstruments Deposits with and loans and advances to banksLoans and advances to customers31.12.2018(in thousands of Euros)Stage 1Stage 2Stage 3TotalStage 1Stage 2Stage 3TotalDeposits with and loans and advances to banks -  381 501  -  381 501  -  374 400  -  374 400 Securities at fair value through other comprehensive income -  -  45 520  45 520  -  -  45 500  45 500 Securities at amortised cost -  -  104 475  104 475  -  -  142 961  142 961 Loans and advances to customers  934  14 456 2 914 987 2 930 377  6 846  155 511 6 071 684 6 234 041   934  395 957 3 064 982 3 461 873  6 846  529 911 6 260 145 6 796 902 31.12.201931.12.2018(in thousands of Euros)Prime +High gradeUpper Medium GradeLower Medium gradeNon Investment Grade Speculative + Highly speculativeOthersTotalDeposits with and loans and advances to banks  45  5 004  13 411  33 961  230 226  282 647 Securities held for trading -  5 070  249 778  -  -  254 848 Bonds issued by government and other public entities -  5 070  249 778  -  -  254 848 Securities at fair value through profit/loss - mandatory -  47 340  -  -  647 327  694 667 Bonds issued by other entities -  47 340  -  -  647 327  694 667 Securities at fair value through other comprehensive income1 615 203 2 407 116 3 854 798  -  766 244 8 643 361 Bonds issued by government and other public entities1 169 578 2 400 889 3 456 876  -  - 7 027 343 Bonds issued by other entities 445 625  6 227  397 922  -  766 244 1 616 018 Securities at amortised cost  -  -  101 711  35 479 2 311 332 2 448 522 Bonds issued by government and other public entities -  -  -  -  459 260  459 260 Bonds issued by other entities -  -  101 711  35 479 1 852 072 1 989 262 Loans and advances to customers2 742 396 7 937 525 2 541 376 7 373 023 1 520 819 22 115 138 31.12.2019(in thousands of Euros)Prime +High gradeUpper Medium GradeLower Medium gradeNon Investment Grade Speculative + Highly speculativeOthersTotalDeposits with and loans and advances to banks  1  13 732  44 909  64 031  244 364  367 037 Securities held for trading -  -  257 269  -   1  257 270 Bonds issued by government and other public entities -  -  257 269  -  -  257 269 Instrumentos de dívida- outros emissores -  -  -  -   1   1 Securities at fair value through profit/loss - mandatory -  -  -  -  329 948  329 948 Bonds issued by other entities -  -  -  -  329 948  329 948 Securities at fair value through other comprehensive income1 081 656 2 088 725 3 894 079  -  378 672 7 443 132 Bonds issued by government and other public entities 784 128 2 047 323 3 706 096  -  - 6 537 547 Bonds issued by other entities 297 528  41 402  187 983  -  378 672  905 585 Securities at amortised cost  -  -  -  533 577 1 818 552 2 352 129 Bonds issued by government and other public entities -  -  -  503 123  -  503 123 Bonds issued by other entities -  -  -  30 454 1 818 552 1 849 006 Loans and advances to customers2 399 987 7 093 238 2 630 639 6 283 981 2 251 513 20 659 358 31.12.2018 
 
 
 
 
As at 31 December 2019 and 2018, the analysis of the gross loans and advances to customers’ exposure and 

impairment constituted, by segment, is presented as follows: 

As at 31 December 2019 and 2018, the analysis of the Loans and advances to customers’ portfolio, by 
segment and by year of reference was as follows: 

NOVO BANCO | 2019 ANNUAL REPORT | 367 

(in thousands of Euros)31.12.2019PerfomingNon-PerfomingTotal CreditDays of delay<= 90 days> 90 daysExposureImpairmentExposureImpairmentExposureImpairmentExposureImpairmentExposureImpairmentExposureImpairmentCorporate12 470 938  153 664  59 316  3 144 12 530 254  156 808 1 150 070  522 725 1 425 941  966 163 2 576 011 1 488 888 15 106 265 1 645 696 Mortgage loans8 341 812  13 667  32 833   504 8 374 645  14 171  55 171  18 616  94 242  25 543  149 413  44 159 8 524 058  58 330 Consumer and other loans 1 143 292  3 738  7 160   387 1 150 452  4 125  149 401  54 750  115 339  78 582  264 740  133 332 1 415 192  137 457 Total 21 956 042   171 069   99 309   4 035  22 055 351   175 104  1 354 642   596 091  1 635 522  1 070 288  2 990 164  1 666 379  25 045 515  1 841 483 TotalExposureImpairmentSegment Performing or with a delay < 30 days With a delay > 30 daysTotal(in thousands of Euros)31.12.2018PerfomingNon-PerfomingTotal CreditDays of delay<= 90 days> 90 daysExposureImpairmentExposureImpairmentExposureImpairmentExposureImpairmentExposureImpairmentExposureImpairmentCorporate11 976 252  288 439  38 781  1 524 12 015 033  289 963 1 734 509  712 254 4 058 565 2 934 405 5 793 074 3 646 659 17 808 107 3 936 622 Mortgage loans7 435 397  17 951  37 559   651 7 472 956  18 602  49 689  13 000  130 661  20 390  180 350  33 390 7 653 306  51 992 Consumer and other loans 1 106 648   325  8 227   505 1 114 875   830  180 025  6 754  137 086  75 645  317 111  82 399 1 431 986  83 229 Total 20 518 297   306 715   84 567   2 680  20 602 864   309 395  1 964 223   732 008  4 326 312  3 030 440  6 290 535  3 762 448  26 893 399  4 071 843 Performing or with a delay < 30 days With a delay > 30 daysTotalExposureImpairmentSegment Total(in thousands of Euros)Number of operationsAmountImpairment Number of operationsAmountImpairment Number of operationsAmountImpairment Number of operationsAmountImpairment 2004 and earlier  5 944   323 531   50 349   69 815  1 498 793   35 252   738 795   91 401 -   814 554  1 913 725   85 601 2005  1 191   106 870   11 686   5 827   240 418   1 396   15 293   11 597    311   22 311   358 885   13 393 2006  1 418   278 837   36 363   8 204   374 449   1 552   19 804   17 362   1 078   29 426   670 648   38 993 2007  1 688   416 957   43 036   12 417   554 961   3 225   28 209   22 104   1 346   42 314   994 022   47 607 2008  1 658   663 195   27 284   11 751   584 123   2 361   22 463   22 534    976   35 872  1 269 852   30 621 2009  1 355   366 741   40 680   9 375   498 041   2 059   13 686   26 484   5 137   24 416   891 266   47 876 2010  1 806   414 791   95 760   9 080   529 007   2 583   24 196   38 142   1 851   35 082   981 940   100 194 2011  1 599   348 886   54 549   5 017   244 291   1 150   24 077   21 520   1 225   30 693   614 697   56 924 2012  2 006   641 597   300 890   2 813   110 965    762   33 038   26 048   4 271   37 857   778 610   305 923 2013  2 889   727 339   198 367   3 243   169 289    861   28 930   42 707   15 564   35 062   939 335   214 792 2014  3 545   660 642   198 803   2 102   127 272    415   29 000   26 631   2 147   34 647   814 545   201 365 2015  5 061   952 786   129 660   3 165   207 902    599   36 827   129 491   43 687   45 053  1 290 179   173 946 2016  7 046  1 147 180   100 319   6 481   464 941    953   59 469   120 473   35 678   72 996  1 732 594   136 950 2017  10 094  1 720 989   159 221   9 964   826 096   2 776   67 303   172 043   12 722   100 343  2 719 128   174 719 2018  10 784  2 632 707   101 621   11 152  1 059 847   1 178   78 299   257 016   6 473   100 235  3 949 570   109 272 2019  21 379  3 703 217   97 108   10 355  1 033 663   1 208   76 142   389 639   4 991   107 876  5 126 519   103 307 Total  79 463  15 106 265  1 645 696   180 761  8 524 058   58 330  1 295 531  1 415 192   137 457  1 568 737  25 045 515  1 841 483 31.12.2019Year of productionCorporateMortgage loans Consumer and other loansTotal(in thousands of Euros)Number of operationsAmountImpairment Number of operationsAmountImpairment Number of operationsAmountImpairment Number of operationsAmountImpairment 2004 and earlier  6 718   454 071   84 340   43 402  1 002 323   28 421   706 344   151 032   11 403   756 464  1 607 426   124 164 2005  1 334   153 867   30 717   5 762   244 337   1 183   18 243   18 941    486   25 339   417 145   32 386 2006  1 512   333 431   46 227   8 474   393 257   1 491   22 889   24 006   1 216   32 875   750 694   48 934 2007  1 792   472 602   88 964   14 579   604 373   2 827   32 138   30 311   1 299   48 509  1 107 286   93 090 2008  1 809   817 706   102 862   13 535   685 978   2 762   25 967   32 175    939   41 311  1 535 859   106 563 2009  1 677   699 604   203 033   10 902   575 855   2 878   23 131   39 948   2 659   35 710  1 315 407   208 570 2010  2 009   732 943   294 947   9 980   585 689   2 778   27 397   54 821   2 041   39 386  1 373 453   299 766 2011  1 843   556 323   126 675   5 707   277 873   1 459   27 342   28 186   1 250   34 892   862 382   129 384 2012  2 293  1 587 108   993 590   3 392   133 248   1 156   34 785   33 526   3 239   40 470  1 753 882   997 985 2013  3 861   970 845   337 116   4 090   205 182   1 350   31 289   65 781   12 547   39 240  1 241 808   351 013 2014  4 682  1 212 884   427 147   2 792   158 848    702   28 685   36 786   1 586   36 159  1 408 518   429 435 2015  7 017  1 501 406   301 536   3 733   245 966    653   37 673   160 225   22 985   48 423  1 907 597   325 174 2016  8 490  1 953 268   480 685   7 339   529 890   1 235   56 988   149 737   13 584   72 817  2 632 895   495 504 2017  11 141  2 264 472   140 797   10 876   907 970   1 543   62 446   235 962   6 119   100 343  3 408 404   148 459 2018  21 330  4 097 577   277 986   11 463  1 102 517   1 554   65 346   370 549   1 876   98 139  5 570 643   281 416 Total  77 508  17 808 107  3 936 622   156 026  7 653 306   51 992  1 200 663  1 431 986   83 229  1 450 077  26 893 399  4 071 843 31.12.2018Year of productionCorporateMortgage loans Consumer and other loansTotal 
 
 
 
 
 
The figures presented include, in addition to all new operations of the reference year, renewals, interventions 

and  restructurings  of  operations  originated  in  previous  years,  including  the  period  prior  to  the setting  up of 

NOVO BANCO. 

As at 31 December 2019 and 2018, the analysis of the gross loans and advances to customers’ exposure and 

impairment assessed individually and collectively, by segment, is presented as follows: 

The  loans  and  advances  analysed  by  the  Impairment  Committee,  for  which  the  impairment  amount 

automatically  determined  by  the  model  was  not  changed,  are  included  and  presented  in  the  "Collective 

assessment". 

As at 31 December 2019 and 2018, the analysis of the gross loans and advances to customers’ exposure and 

impairment assessed individually and collectively, by geography, is presented as follows: 

The differential between the amount of the loans and advances to customers and the fair value of the collateral 

represents the total loans’ exposure that exceeds the value of the collateral. This value is not impacted by 

collaterals with a fair value in excess of the loan to which they are linked.  

NOVO BANCO | 2019 ANNUAL REPORT | 368 

(in thousands of Euros)ExposureImpairmentExposureImpairmentExposureImpairmentCorporate 2 416 692  1 407 752  12 689 573   237 944  15 106 265  1 645 696 Mortgage loans  10 883   2 386  8 513 175   55 944  8 524 058   58 330 Consumer and other loans   200 414   115 384  1 214 778   22 073  1 415 192   137 457 Total 2 627 989  1 525 522  22 417 526   315 961  25 045 515  1 841 483 (1) Loans and advances for which the final impairment was determined and approved by the Impairment Committee(2)  Loans and advances for which the final impairment was determined according to the calculation rules of the collective impairment model31.12.2019Individual Assessment (1)Collective Assessment (2)Total(in thousands of Euros)ExposureImpairmentExposureImpairmentExposureImpairmentCorporate 6 037 388  3 764 203  11 770 719   172 419  17 808 107  3 936 622 Mortgage loans  6 943    826  7 646 363   51 166  7 653 306   51 992 Consumer and other loans   269 965   56 576  1 162 021   26 653  1 431 986   83 229 Total 6 314 296  3 821 605  20 579 103   250 238  26 893 399  4 071 843 (1) Loans and advances for which the final impairment was determined and approved by the Impairment Committee(2)  Loans and advances for which the final impairment was determined according to the calculation rules of the collective impairment model31.12.2018Individual Assessment (1)Collective Assessment (2)Total(in thousands of Euros)31.12.201931.12.2018Amount of loansFair value of collateralAmount of loansFair value of collateralIndividuals - MortgageMortgages8 361 300 8 347 345 7 524 800 7 511 810 Pledges 77 307  76 667  56 090  55 704 Not collateralized 85 451 -  72 416 - 8 524 058 8 424 012 7 653 306 7 567 514 Individuals - OtherMortgages 261 974  256 489  273 338  261 495 Pledges 295 965  165 438  337 031  191 572 Not collateralized 857 253 -  821 617 - 1 415 192  421 927 1 431 986  453 067 CorporateMortgages 2 868 316 2 535 429 3 448 299 3 109 864 Pledges5 002 788 2 568 332 6 386 323 2 795 794 Not collateralized 7 235 161 - 7 973 485 - 15 106 265 5 103 761 17 808 107 5 905 658 Total 25 045 515  13 949 700  26 893 399  13 926 239  
 
 
 
 
 
The details of the collateral – mortgages is presented as follows: 

The amounts of the collateral – mortgages, presented above, represent the maximum coverage value of the 

assets collateralised, i.e. which are considered up to the gross amount of the individual loans collateralised. 

The assessment of the risk of an operation or set of operations considers the associated credit risk mitigation 

elements, according to the internal rules and procedures implemented.  

Relevant collaterals are essentially the following: 

-  Real estate properties, where the value considered is that which corresponds to the latest available 

valuation; 

-  Financial pledges, where the value considered corresponds to the quotation on the last day of the 

month - in the case of a quoted security - or to the value of the pledge - in the case of cash. 

The acceptance of collateral as a guarantee for loans and advances to customers leads to the need to define 

and  implement  risk  mitigation  techniques  in  respect  of  the  exposures  of  said  collateral.  Thus,  and  as  an 

approach to this matter, the Bank stipulated several procedures applicable to collateral (namely the financial 

and real estate properties collateral), covering amongst others, the volatility of the value of the collateral, its 

liquidity as well as an indication as to the recovery rates associated with each type of collateral.  

Therefore,  the  internal  rules  governing  the  credit  granting  powers  have  a  specific  chapter  on  this  point, 

"Acceptance of collateral - Risk mitigation techniques in respect of the exposures of said collateral, namely the 

risks of liquidity and volatility." 

The real estate properties revaluation process is conducted by valuation experts registered with the CMVM, 

and is based on the methodology described in Note 2.10. 

NOVO BANCO | 2019 ANNUAL REPORT | 369 

(in thousands of Euros)NumberAmountNumberAmountNumberAmountNumberAmount< 0.5M€ 175 277 8 160 435  5 205  221 517  5 299  384 020  185 781 8 765 972 >= 0.5M€ and <1.0M€  234  138 221   44  16 666  2 100  238 306  2 378  393 193 >= 1.0M€ and <5.0M€  46  48 689   18  18 306  6 365  697 100  6 429  764 095 >= 5.0M€ and <10.0M€- - - -   651  323 305   651  323 305 >= 10.0M€ and <20.0M€- - - -  3 267  303 602  3 267  303 602 >= 20.0M€ and <50.0M€- - - -   222  518 961   222  518 961 >= 50M€- - - -   1  70 135   1  70 135  175 557 8 347 345  5 267  256 489  17 905 2 535 429  198 729 11 139 263 31.12.2019Individuals - Mortgage loansIndividuals - Other loansCorporate loansTotal(in thousands of Euros)NumberAmountNumberAmountNumberAmountNumberAmount< 0.5M€ 148 766 7 343 301  4 943  213 885  7 826  412 373  161 535 7 969 559 >= 0.5M€ and <1.0M€  223  126 899   60  23 151  2 257  289 076  2 540  439 126 >= 1.0M€ and <5.0M€  36  41 610   25  24 459  3 322  822 777  3 383  888 846 >= 5.0M€ and <10.0M€- - - -   635  414 388   635  414 388 >= 10.0M€ and <20.0M€- - - -  1 260  379 255  1 260  379 255 >= 20.0M€ and <50.0M€- - - -   161  453 519   161  453 519 >= 50M€- - - -  1 603  338 476  1 603  338 476  149 025 7 511 810  5 028  261 495  17 064 3 109 864  171 117 10 883 169 31.12.2018Individuals - Mortgage loansIndividuals - Other loansCorporate loansTotal 
 
 
 
 
The analysis of risk exposure by sector of activity, as at 31 December 2019 and 2018, is presented as follows: 

The  Bank  identifies  and  marks  loan  agreements  restructured  due  to  financial  difficulties  of  the  customer 

whenever there are changes to the terms and conditions of an agreement in respect of which the customer 

defaulted, or it is foreseeable that this will come to happen, in respect to a financial obligation. A change to the 

terms  and  conditions  of  the  agreement  is  deemed  to  exist  when  (i)  there  are  contractual  changes  to  the 

customer's benefit, such as extension of the contract period, introduction of grace periods, reduction of rate or 

partial pardon of debt; (ii) a new loan operation is contracted to settle existing debt (total or partial); or (iii) the 

new  terms  of  the  agreement are  more  favorable  than  those  applied  to  other  customers  with  the  same  risk 

profile.  

The unmarking of a loan restructured due to financial difficulties of the customer can only occur after a minimum 

period of two years from the date of the restructuring, provided that the following conditions are cumulatively 

met: (i) regular payment of principal and interest; (ii) the customer has no principal or interest past due; and 

(iii) there was no new loan restructuring during that period.  

NOVO BANCO | 2019 ANNUAL REPORT | 370 

(in thousands of Euros)31.12.2019Gross amountImpairmentGross amountImpairment Gross amountImpairment Gross amountImpairment Agriculture, Forestry and Fishery  359 216 (  16 846)-    511 - -   31 712 (   15)  5 968 (   15)  12 960 (   517)Mining  83 884 (  12 644)- - - -    109 - - -   8 082 (   101)Food, Beverages and Tobacco  505 630 (  19 921)-   10 863 - - - -   22 640 (  2 218)  56 162 (   413)Textiles and Clothing  301 433 (  13 746)-    199 - -   9 988 (   9)  3 596 (   3)  9 964 (  4 545)Leather and Shoes  57 665 (  4 321)-    51 - - - -   1 999 (   1)  1 660 (   107)Wood and Cork  91 188 (  3 307)-    178 - - - -    996 (   2)  6 347 (   32)Paper and Printing Industry  200 165 (  34 492)- - - - - -   2 498 (   5)  4 344 (   30)Refining of Petroleum  9 337 (   56)- - - - - - - -   5 210 - Chemicals and Rubber  326 185 (  7 887)-    958 - -   19 305 (   16)  2 985 (   6)  25 461 (   176)Non-metallic Minerals  125 689 (  16 239)- - - -   16 664 (   16)  3 648 (   3)  17 083 (   365)Metallurgical Industries and Metallic Products  405 106 (  10 418)-    750 - -   21 142 (   18)  6 706 (   17)  40 531 (   326)Production of Machinery, Equipment and Electrical De.  130 167 (  6 998)-    788 - -   20 643 (   12)   492 (   1)  60 622 (  1 126)Production of Transport Material  98 499 (  2 951)-    87 - - - - - -   10 370 (   106)Other Transforming Industries  140 900 (  8 094)-    1 - - - -   4 987 (   17)  26 357 (   767)Electricity, Gas and Water  433 935 (  22 594)-   31 996 - -   54 410 (   42)  195 061 (  1 002)  78 669 (   69)Construction and Public Works 1 403 603 (  233 728)-   94 989 - - - -   183 129 (  34 604)  891 976 (  43 175)Wholesale and Retail Trade 1 344 491 (  76 997)-   1 435 - -   40 450 (   29)  13 834 (   9)  243 430 (  3 933)Tourism  892 265 (  36 761)-    520 - -    144 - - -   70 066 (  6 338)Transport and Communication 1 069 908 (  72 748)-   105 644 - -   134 815 (   89)  10 227 (   11)  386 904 (  9 104)Financial Activities  569 697 (  66 966)-   217 584  2 853 130   7 992   695 745 (   220)  852 758 (  1 833)  310 877 (  1 231)Real Estate Activities 2 090 730 (  214 247)-   7 898   2 751 -   35 355 (   19)  115 989 (  18 081)  233 628 (  15 437)Services Provided to Companies 2 901 234 (  424 259)-   15 910   176 565 -   314 227 (   77)  656 224 (  101 424)  464 190 (  4 216)Public Administration and Services  654 481 (  26 264)  254 848   1 391 - -  7 027 687 (  4 476)  459 260 (   704)  24 920 (   279)Other activities of collective services  793 487 (  273 696)-   2 235   12 278 -   172 519 (   447)  10 000 (   198)  130 625 (  1 110)Mortgage Loans 8 524 058 (  58 330)- - - - - - - -    33 - Consumers Loans 1 415 192 (  137 457)- - - - - - - -   12 490 (   345)Others  117 370 (  39 516)- - - -   163 216 (   20)- -   15 255 (   175)TOTAL 25 045 515 ( 1 841 483)  254 848   493 988  3 044 724   7 992  8 758 131 (  5 505) 2 552 997 (  160 154) 3 148 216 (  94 023)Guarantees and endorsements providedFinancial assets held for tradingDerivatives for trading and fair value option derivativesDerivatives - hedge accountingFinancial assets at fair value through other comprehensive incomeFinancial assets at fair value through profit or loss -mandatoryFinancial assets at amortised costLoans and advances tocustomers(in thousands of Euros)31.12.2018Gross amountImpairmentGross amountImpairment Gross amountImpairment Gross amountImpairment Agriculture, Forestry and Fishery  566 586 (  211 768)-    87 - -   10 870 - - -   14 042 (  6 706)Mining  94 954 (  3 198)- - - -    102 - - -   5 256 (   98)Food, Beverages and Tobacco  518 912 (  26 963)-    544 - -   9 601 (   2)  23 460 (  2 516)  54 381 (   381)Textiles and Clothing  314 532 (  18 591)-    79 - - - -   2 495 -   11 728 (  1 035)Leather and Shoes  62 486 (  3 003)-    23 - - - -   1 000 -   1 731 (   101)Wood and Cork  106 052 (  8 545)-    284 - - - -   7 497 (   12)  7 950 (   50)Paper and Printing Industry  194 371 (  19 166)- - - -   22 150 (   14)  1 498 -   7 538 (   44)Refining of Petroleum  8 105 (   111)- - - - - - - -   11 371 - Chemicals and Rubber  337 344 (  18 354)-   1 917 - -   25 323 (   38)  3 980 (   8)  39 651 (   251)Non-metallic Minerals  184 135 (  40 088)- - - -   3 174 (   3)  23 344 (   26)  15 248 (   257)Metallurgical Industries and Metallic Products  354 059 (  13 509)-    211 - -   9 572 (   8)  6 248 (   11)  44 489 (   674)Production of Machinery, Equipment and Electrical De.  140 883 (  10 001)-   2 086 - -   37 880 (   19)- -   81 318 (   341)Production of Transport Material  84 546 (  2 533)- - - -   13 225 (   10)- -   10 888 (   113)Other Transforming Industries  160 969 (  17 001)-    6 - - - -   1 006 (   1)  25 527 (  1 795)Electricity, Gas and Water  521 677 (  39 416)-   35 853 - -   28 893 (   24)  162 804 (   496)  93 397 (   75)Construction and Public Works 1 603 556 (  394 600)-   57 515 - - - -   191 407 (  36 219)  933 290 (  73 233)Wholesale and Retail Trade 1 523 779 (  275 893)-   1 237 - -   30 803 (   22)  19 612 (   100)  286 799 (  44 135)Tourism 1 027 050 (  37 072)-    712 - -    144 - - -   95 198 (  5 900)Transport and Communication 1 023 995 (  84 609)-   110 358 - -   107 920 (   75)  33 285 (   53)  427 984 (  9 746)Financial Activities  951 155 (  262 228)   1   427 345  2 863 272   1 721   610 628 (   102)  969 492 (  19 658)  329 183 (  1 365)Real Estate Activities 2 381 579 (  504 129)-   6 947   2 751 -   38 034 (   21)  104 549 (  18 010)  261 164 (  20 407)Services Provided to Companies 3 735 290 ( 1 415 022)-   18 433   71 245 -   181 551 (   39)  435 290 (  114 345)  439 053 (  11 368)Public Administration and Services  797 840 (  59 056)  257 269   1 562 - -  6 295 967 (   779)  503 123 (   771)  21 717 (  1 241)Other activities of collective services 1 083 327 (  471 672)-   3 075   12 329 -   73 359 (   40)  5 000 (   99)  116 932 (  1 480)Mortgage Loans 7 653 306 (  51 992)- - - - - - - -    68 - Consumers Loans 1 431 986 (  83 229)- - - - - - - -   6 423 (   322)Others  30 925 (   94)- - - -   68 094 (   8)- -   18 983 (  5 957)TOTAL 26 893 399 ( 4 071 843)  257 270   668 274  2 949 597   1 721  7 567 290 (  1 204) 2 495 090 (  192 325) 3 361 309 (  187 075)Guarantees and endorsements providedFinancial assets at amortised costLoans and advances tocustomersFinancial assets held for tradingDerivatives for trading and fair value option derivativesFinancial assets at fair value through profit or loss -mandatoryDerivatives - hedge accountingFinancial assets at fair value through other comprehensive income 
 
 
 
 
The amounts of the loans restructured due to financial difficulties of the customer as at 31 December 2019 and 

2018, are as follows: 

The details of the restructuring measures applied to loans restructured up to 31 December 2019 and 2018 are 

the following:  

Market risk 

Market Risk represents the potential loss resulting from an adverse change in the value of a financial instrument 

due  to  fluctuations  in  interest  rates,  foreign  exchange  rates,  equity  prices,  commodity  prices,  volatility  and 

credit spread. 

Market risk management is integrated with the balance sheet management through the CALCO (Capital Asset 

and Liability Committee) structure, being this risk monitored by the Risk Committee.  

The main measurement of market risk is the assessment of unrealised losses under adverse market conditions, 

for  which the  Value  at  Risk (VaR)  methodology  is  used.  NOVO  BANCO  VaR  model  uses  the  Monte  Carlo 

simulation,  based  on  a  confidence  level  of  99%  and  an  investment  period  of  10  days.  Volatilities  and 

correlations are historical, based on an observation period of one year. As a complement to VaR, stress testing 

scenarios have been developed, which allow for the evaluation of the impact of losses potentially higher than 

those considered by the VaR measurement. 

NOVO BANCO | 2019 ANNUAL REPORT | 371 

(in thousands of Euros)31.12.201931.12.2018Corporate2 380 724 4 430 410 Mortgage loans 110 173  116 386 Consumer and other loans 203 163  245 966 Total 2 694 060  4 792 762 (in thousands of Euros)No. TransactionExposureImpairmentNo. TransactionExposureImpairmentNo. TransactionExposureImpairmentPrincipal or interest forgiveness   20   48 655   5 293    188   227 103   130 871    208   275 758   136 164 Assets received in partial settlement of loan   10    144    3    24   3 308   2 449    34   3 452   2 452 Capitalization of interest   26   49 312    454    213   153 804   76 982    239   203 116   77 436 New loan in total or partial payment of existing loan   1 596   141 014   6 228    802   419 195   291 095   2 398   560 209   297 323 Extension of repayment period   964   414 509   26 658    892   635 876   375 121   1 856  1 050 385   401 779 Introduction of grace period of principal or interest   585   61 338   1 413    219   174 544   88 264    804   235 882   89 677 Decrease in the interest rates   122   57 174   1 706    53   99 222   33 640    175   156 396   35 346 Changes of the lease payment plan   52   16 473    861    45   36 631   10 535    97   53 104   11 396 Changes in the interest paymen        6   3 142    60    6   13 954   12 548    12   17 096   12 608 Other  2 232   76 314   1 431   1 188   62 348   30 353   3 420   138 662   31 784 Total  5 613   868 075   44 107   3 630  1 825 985  1 051 858   9 243  2 694 060  1 095 965 Solution31.12.2019PerformingNon - PerformingTotal(in thousands of Euros)No. TransactionExposureImpairmentNo. TransactionExposureImpairmentNo. TransactionExposureImpairmentPrincipal or interest forgiveness   32   48 180   5 137    208   316 163   225 067    240   364 343   230 204 Assets received in partial settlement of loan   12    141    4    10   2 997   2 183    22   3 138   2 187 Capitalization of interest   19   5 449    111    226   560 754   463 192    245   566 203   463 303 New loan in total or partial payment of existing loan   1 823   144 122   4 211    773   827 213   522 931   2 596   971 335   527 142 Extension of repayment period   977   371 449   7 657   1 491  1 115 930   602 418   2 468  1 487 379   610 075 Introduction of grace period of principal or interest   662   90 281   2 557    254   392 044   250 714    916   482 325   253 271 Decrease in the interest rates   114   29 253   1 088    78   306 509   94 238    192   335 762   95 326 Changes of the lease payment plan   187   72 254   2 510    117   68 454   25 344    304   140 708   27 854 Changes in the interest paymen        14   10 438    160    27   239 300   166 710    41   249 738   166 870 Other  2 842   70 882   1 558   1 365   120 949   67 922   4 207   191 831   69 480 Total  6 682   842 449   24 993   4 549  3 950 313  2 420 719   11 231  4 792 762  2 445 712 Solution31.12.2018PerformingNon - PerformingTotal 
 
 
 
 
NOVO BANCO has a VaR of Euro 44 103 thousand (31 December 2018: Euro 11 215 thousand) in respect of 

its trading positions. The increase is mainly explained by the increase in the position in derivatives to hedge 

interest rate risk in the banking portfolio. 

In  accordance  with  the  recommendations  of  European  Banking  Authority  presented  in  the  document 

EBA/GL/2018/02, NOVO BANCO calculates the exposure to its balance sheet interest rate risk based on the 

prescribed shocks, classifying all notional amounts of assets, liabilities and off-balance sheet captions which 

are sensitive to interest rate and are not part of the trading portfolio, by re-pricing intervals. 

In 2019, the values of Loans and advances to customers started to be considered net of impairment, for NPL 

(Non Performing Loans) contracts. 

The Bank performs sensitivity analyses of the interest rate risk of the banking portfolio, based on the current 

difference of the discounted interest rate mismatch at current rates and the discounted value of the same cash 

flows simulating scenarios of displacement of the parallel yield curves (displacements of +/- 200 bp) and non-

parallel (short rate shock up / down, steepener / flattener shocks), according to the outliers tests defined by the 

EBA (assuming linear regulatory floors between -1% and 0%, in comparison with the single regulatory floor of 

0% in 2018). 

NOVO BANCO | 2019 ANNUAL REPORT | 372 

(in thousands of Euros)31.12.201931.12.2018DecemberAnnual averageMaximumMinimumDecemberAnnual averageMaximumMinimumExchange risk  3 688   2 173   2 315   1 141    526   2 239   2 242   4 294 Interest rate risk  42 292   29 133   50 203   11 305   9 870   10 247   10 000   6 150 Shares and commodities   295    285    207    209    199    324    440    307 Volatility   314    470    78    189    140    169    241    173 Credit spread  1 771   3 537   3 401   3 705   1 614   3 147   20 209    45 Diversification effect (  4 257)(  5 436)(  4 136)(  3 138)(  1 135)(  3 481)(  7 856)(  3 261)Total  44 103   30 162   52 068   13 411   11 215   12 645   25 276   7 707 (in thousands of Euros)Eligible amountsNot sensitiveUp to 3 months3 to 6 months6 months to 1 year1 to 5 yearsMore than 5 yearsLoans to and deposits with banks2 167 174  225 071 1 501 085  128 348  5 968  306 702 - Loans and advances to customers23 335 801 - 13 553 087 4 276 069 2 627 939 1 740 037 1 138 669 Securities13 971 377 2 905 580 2 677 412  831 792  197 390 3 665 492 3 693 711 Total17 731 584 5 236 209 2 831 297 5 712 231 4 832 380 Deposits from banks10 537 319 - 4 563 027 3 574 498  257 221 2 085 803  56 771 Due to customers27 340 955 - 13 590 830 2 944 059 4 873 671 5 833 381  99 014 Debt securities issued 853 987 - - - - -  853 987 - - - - - - - Total18 153 857 6 518 557 5 130 892 7 919 184 1 009 772 Balance sheet GAP (Assets - Liabilities)(2 388 561)( 422 273)(1 282 348)(2 299 595)(2 206 953)3 822 609 Off-Balance sheet  871 2 091 755 2 558 318 ( 18 154)(1 772 813)(2 858 234)Structural GAP(2 387 690)1 669 482 1 275 970 (2 317 749)(3 979 767) 964 375 Accumulated GAP 1 669 482 2 945 451  627 702 (3 352 064)(2 387 690)31.12.2019(in thousands of Euros)Eligible amountsNot sensitiveUp to 3 months3 to 6 months6 months to 1 year1 to 5 yearsMore than 5 yearsLoans to and deposits with banks1 432 687  208 321  727 328  115 360  6 153  4 468  371 057 Loans and advances to customers26 892 180  31 571 14 138 268 4 419 015 2 587 621 4 725 161  990 544 Securities13 637 600 3 601 447 2 052 434  912 614  482 836 3 966 200 2 622 069 Total16 918 030 5 446 989 3 076 610 8 695 829 3 983 670 Deposits from banks9 107 757 - 1 884 360  107 884  325 411 6 737 139  52 963 Due to customers28 137 995 - 11 694 911 3 103 276 5 408 313 7 745 260  186 235 Debt securities issued 864 597 - - - - -  864 597 - - - - - - - Total13 579 271 3 211 160 5 733 724 14 482 399 1 103 795 Balance sheet GAP (Assets - Liabilities) 10 779 3 338 759 2 235 829 (2 657 114)(5 786 570)2 879 875 Off-Balance sheet  1 1 625 996  738 161 ( 36 194)(1 106 439)(1 221 523)Structural GAP 10 780 4 964 755 2 973 990 (2 693 308)(6 893 009)1 658 352 Accumulated GAP 4 964 755 7 938 745 5 245 437 (1 647 572) 10 780 31.12.2018 
 
 
 
Following the communication sent by the ECB, to the Banks considered to be systemic in the country in which 

they operate, on the measures adopted/adopted to face the discontinuation of the IBOR's market benchmarks 

and the future use of risk-free interest rates, the Bank carried out a survey of all its balance sheet and derivative 

operations indexed to market rates, as well as its valuation and risk analysis processes, based on the scenario 

in which: 

-  On  2  October 2019,  the  ECB  would  launch  the  new  risk-free  interest  rate, €STR,  which  would  be 

lower than the EONIA by 8.5 bp and being disclosed in T + 1; 

-  From 3 October 2019 until 3 January 2022, EONIA would be calculated as €STR added by 8.5 bp 

and released by EMMI also in T + 1. As of January 3, 2022, EONIA would be discontinued; 

-  Euribor could be discontinued as of the beginning of 2024; 

-  Libors would cease from the beginning of 2022. 

-  Despite the uncertainties that still existed regarding the indexes that can replace EURIBOR and the 

various  Libors, it  was  concluded  that  the  potential  impacts on  the operating account  would not  be 

significant. 

The  following  table  presents  the  average  interest  rates  for  the  Bank  major  financial  asset  and  liability 

categories, as at 31 December 2019 and 2018, as well as the respective average balances and interest for the 

exercise: 

NOVO BANCO | 2019 ANNUAL REPORT | 373 

(in thousands of Euros)31.12.2019Parallel increase of 200 pbParallel decrease of 200 pbShort Rate Shock UpShort Rate Shock DownSteepener shockFlattener shockAs at 31 December(  38 150)  28 195   79 168 (  43 701)(  174 784)  103 919 Exercise average(  78 271)  51 999   97 337 (  105 932)(  237 513)  124 597 Exercise maximum   12 378   87 906   148 907 (  18 861)(  174 784)  157 128 Exercise minimum(  154 349)  28 195   71 900 (  320 758)(  303 674)  103 919 (in thousands of Euros)31.12.2018Parallel increase of 200 pbParallel decrease of 200 pbShort Rate Shock UpShort Rate Shock DownSteepener shockFlattener shockAs at 31 December(  146 882)  105 965   81 948 (  174 200)(  255 289)  114 332 Exercise average(  163 496)  116 337   84 626 (  180 168)(  269 236)  120 176 Exercise maximum (  91 632)  153 907   100 355 (  160 540)(  255 289)  123 513 Exercise minimum(  213 509)  60 213   75 345 (  213 477)(  280 751)  114 332 (in thousands of Euros)Average balance of the exerciseInterest of the exerciseAverage interest rateAverage balance of the exerciseInterest of the exerciseAverage interest rateMonetary assets  856 696   16 385 1,89% 1 096 687   20 717 1,86%Loans and advances to customers 26 425 189   567 688 2,12% 28 291 979   598 312 2,09%Securities and other 11 701 853   155 270 1,31% 10 130 817   110 280 1,07%Financial assets and differentials 38 983 738   739 343 1,87% 39 519 483   729 309 1,82%Monetary Liabilities 9 839 928   33 056 0,33% 9 359 790   41 047 0,43%Due to customers 28 489 942   160 138 0,55% 29 066 652   242 021 0,82%Differential liabilities  653 868 - - 1 093 041 - -Financial liabilities and differentials 38 983 738   193 194 0,49% 39 519 483   283 068 0,71%Net interest income  546 149 1,38%  446 241 1,11%31.12.201931.12.2018 
 
 
 
 
 
Regarding foreign exchange risk, the breakdown of assets and liabilities, by currency, as at 31 December 2019 

and 2018, is analysed as follows: 

Exposure to sovereign debt of “peripheral” Eurozone countries 

As at 31 December 2019 and 2018, the Bank exposure to sovereign debt of “peripheral” Eurozone countries, 

is presented as follows:  

Except  for  Loans and  advances  to customers,  all the  exposures  presented  above, except  those  relating to 

loans  and  advances  to  customers,  are  recorded  in  the  Bank  balance  sheet  at  fair  value,  based  on  market 

quotations or, in the case derivatives, based on valuation techniques using observable market parameters / 

prices.  

NOVO BANCO | 2019 ANNUAL REPORT | 374 

(in thousands of Euros)Spot PositionsTerm positionsOther elementsNet PositionSpot PositionsTerm positionsOther elementsNet PositionUSDUNITED STATES DOLLAR(  969 129) 1 007 152 (  16 381)  21 642 ( 1 684 760) 1 679 256 (  5 933)(  11 437)GBPGREAT BRITISH POUND  3 111   3 076   6 878   13 065   26 001 (  21 867)-   4 134 BRLBRAZILIAN REAL  103 672 (  52 218)-   51 454    834   3 528 (  4 287)   75 DKKDANISH KRONE(  1 324)  1 407 -    83 (  2 092)  2 643 -    551 JPYJAPANESE YEN(   167)   311 -    144 (  3 338)  3 359   5 947   5 968 CHFSWISS FRANC(  8 182)  12 981 (   208)  4 591 (  8 710)  11 381 -   2 671 SEKSWEDISH KRONE  47 022 (  47 019)-    3 (  11 850)  11 624 (  1 080)(  1 306)NOKNORWEGIAN KRONE  48 444 (  47 344)   976   2 076 (  12 421)  12 635   2 260   2 474 CADCANADIAN DOLLAR(  21 734)  44 657 -   22 923 (  42 282)  42 967    984   1 669 ZARSOUTH AFRICAN RAND   544 (   491)-    53 (  1 071)  1 167 -    96 AUDAUSTRALIAN DOLLAR  3 326   10 753 -   14 079 (  8 522)  8 724 -    202 VEBVENEZUELAN BOLIVAR   1 - -    1    5 - -    5 MOPMACAO PATACA  4 413 - -   4 413   4 359 - -   4 359 MADMOROCCAN DIRHAN(  2 748)  2 708 - (   40)(  3 196)  2 656 - (   540)MXNMEXICAN PESO(   319)   608 -    289    392 (   261)-    131 AOAANGOLAN KWANZA  13 053 - -   13 053   19 828 - -   19 828 PLNPOLISH ZLOTY                                               36 782 (  5 988)-   30 794 (  8 228)  8 741 -    513 CZKCZECH KORUNA  9 218    960 -   10 178 (   321)   645 -    324 DZDALGERIAN DINAR             7 338 - -   7 338   2 427 - -   2 427 CNYYUAN  REN-MIN-BI                                    9 204    946 -   10 150 (  3 544)  3 767 -    223 OTHERS  1 305   1 616 -   2 921   1 719   3 712   3 977   9 408 (  716 170)  934 115 (  8 735)  209 210 ( 1 734 770) 1 774 677   1 868   41 775 Note: assets / (liabilities)31.12.201831.12.2019(in thousands of Euros)Portugal  618 374   249 778 (   41) 3 282 077   458 556  4 608 744 Spain  35 924   5 070 -  2 181 282 -  2 222 276 Ireland- - -   227 581 -   227 581 Italy- - -   118 828 -   118 828  654 298  254 848 (  41)5 809 768  458 556 7 177 429 (1) Amounts presented by net: receivable / (payable)31.12.2019Loans to customersSecurities held for tradingDerivative Instruments (1)Securities at fair value through other comprehensive incomeSecurities at amortized costTotal(in thousands of Euros)Portugal  743 450   257 269 (   109) 3 591 448   502 352  5 094 410 Spain  54 243 - -  1 980 394 -  2 034 637 Ireland- -   60 398 -   60 398 Italy- - -   83 037 -   83 037  797 693  257 269 (  109)5 715 277  502 352 7 272 482 (1) Amounts presented by net: receivable / (payable)31.12.2018Loans to customersSecurities held for tradingDerivative Instruments (1)Securities at fair value through other comprehensive incomeSecurities at amortized costTotal 
 
 
 
 
 
The details of the exposure regarding the securities is as follows: 

Liquidity risk 

Liquidity risk derives from the potential inability, current or future, of an institution satisfying its commitments 

as they mature, without incurring excessive losses.  

Liquidity risk can be divided into two types:  

-  Market liquidity risk – the impossibility of selling an asset due to lack of liquidity in the market, leading 

to the widening of the bid / offer spread or the application of a haircut to its market value;  

-  Funding liquidity risk – the impossibility to obtain market funding to finance assets and / or refinance 

debt  coming  to  maturity  in  the  desired  tenors  and  currency.  This  can  lead  to  a  sharp  increase  in 

funding costs or to the requirement of collaterals to obtain funding. Difficulties in (re)financing may 

NOVO BANCO | 2019 ANNUAL REPORT | 375 

(in thousands of Euros)Nominal valueQuotation ValueAccrued interestBook valueImpairmentFair Value ReservesSecurities at fair value through other comprehensive incomePortugal 2 762 168  3 246 711   35 366  3 282 077 -   156 907 Maturity up to 1 year   369    377    10    387 -    1 Maturity over 1 year 2 761 799  3 246 334   35 356  3 281 690 -   156 906 Spain 2 007 130  2 154 408   26 874  2 181 282 -   74 753 Maturity over 1 year 2 007 130  2 154 408   26 874  2 181 282 -   74 753 Ireland  200 000   225 855   1 726   227 581 -   22 419 Maturity over 1 year  200 000   225 855   1 726   227 581 -   22 419 Italy  115 606   118 261    567   118 828 -   2 816 Maturity over 1 year  115 606   118 261    567   118 828 -   2 816 5 084 904 5 745 235  64 533 5 809 768  -  256 895 Securities at amortized costPortugal  457 230   526 916   2 030   458 556 - - Maturity over 1 year  457 230   526 916   2 030   458 556    704 -  457 230  526 916  2 030  458 556  -  - Securities held for tradingPortugal  202 280   245 105   4 673   249 778 - - Spain  5 000   5 065    5   5 070 - -  207 280  250 170  4 678  254 848  -  - 31.12.2019(in thousands of Euros)Nominal valueQuotation ValueAccrued interestBook valueImpairmentFair Value ReservesSecurities at fair value through other comprehensive incomePortugal 3 157 428  3 547 804   43 644  3 591 448 -   25 029 Maturity up to 1 year  610 124   613 677   2 785   616 462 -    372 Maturity over 1 year 2 547 304  2 934 127   40 859  2 974 986 -   24 657 Spain 1 832 372  1 950 455   29 939  1 980 394 -   16 930 Maturity up to 1 year  30 027   30 895    583   31 478 -    282 Maturity over 1 year 1 802 345  1 919 560   29 356  1 948 916 -   16 648 Ireland  60 000   59 845    553   60 398 - (   7)Maturity over 1 year  60 000   59 845    553   60 398 - (   7)Italy  80 000   82 644    393   83 037 -   2 011 Maturity over 1 year  80 000   82 644    393   83 037 -   2 011 5 129 800 5 640 748  74 529 5 715 277  -  43 963 Securities at amortized costPortugal  501 022   570 587   2 085   502 352 - - Maturity over 1 year  501 022   570 587   2 085   502 352    771 -  501 022  570 587  2 085  502 352  -  - Securities held for tradingPortugal  233 000   254 161   3 108   257 269 - -  233 000  254 161  3 108  257 269  -  - 31.12.2018 
 
 
 
lead to the sale of asset, even if incurring in significant losses. The risk of (re)financing should be 

reduced through an adequate diversification of funding sources and maturities.  

Banks are subject to liquidity risk as an inherent consequence of the business of transforming maturities (long-

term  lenders  and  short-term  deposit  takers),  with  the  prudent  management  of  liquidity  risk  being  therefore 

crucial. 

The  liquidity  of  NOVO  BANCO  is  managed  in  a  centralised  manner,  at  the  Head  Office,  for  the  prudential 

consolidation perimeter, and the analysis and decision making made based on the mismatch reports, which 

allow, not only to identify negative mismatches but also to make a dynamic hedging of those mismatches. As 

at  31  December  2019  and  2018,  the  calculation  of  the  liquid  contractual  deficit  and  the  counterbalancing 

capacity was performed following the ITS (Implementing Technical Standards) rules: 

NOVO BANCO | 2019 ANNUAL REPORT | 376 

(in thousands of Euros)until 7 daysfrom 7 days to 1 monthfrom 1 to 3 monthsfrom 3 to 6 monthsfrom 6m to 1 yearhigher than1 yearOUTPUTSLiabilities arising from securities issued (if not treated as retail deposits) 105 205 2 247 4 593- - -  98 365Liabilities arising from secured loan operations and capital market operations8 572 412 182 4281 064 0961 334 7203 210 000- 2 781 168Behavioral exits resulting from deposits30 111 569 428 386 270 729 400 119 537 653 757 84127 716 841Foreign exchange swaps and derivatives 543 939 9 073 52 238 360 513 46 635 43 769 31 711Other outputs 409 894- - -  11 515-  398 379Total Exits39 743 019 622 1341 391 6562 095 3523 805 803 801 61031 026 464APPETIZERGuaranteed loan operations and operations associated with the capital market- - - - - - - Behavioral inflows resulting from loans and advances24 623 962 63 027 19 154 60 921 137 110 81 71824 262 032Foreign exchange swaps and derivatives 830 346 8 506 48 384 364 078 79 998 62 890 266 490Own portfolio securities to mature and Other entries13 171 465 70 687 73 279 43 6011 254 462 203 77111 525 665Total Entries38 625 773 142 220 140 817 468 6001 471 570 348 37936 054 187Net contractual deficit(1 117 245)( 479 914)(1 250 839)(1 626 752)(2 334 233)( 453 231)5 027 724Accumulated net contractual deficit- ( 479 914)(1 730 753)(3 357 505)(5 691 738)(6 144 969)(1 117 245)REBALANCE CAPACITYInitial stockuntil 7 daysfrom 7 days to 1 monthfrom 1 to 3 monthsfrom 3 to 6 monthsfrom 6m to 1 yearhigher than1 yearCoins and banknotes 174 156Central bank mobilisable reserves1 141 351(1 141 351)Marketable and non-marketable assets eligible for central banks7 670 900 182 0631 117 471 78 479( 22 239)( 201 402)(8 704 695)Authorized and unused facilities received- ( 39 646)( 79 970)( 227 545)1 655 230( 167 165)(1 140 903)Net change in rebalancing capacity- ( 998 934)1 037 501( 149 066)1 632 991( 368 567)(9 845 598)Accumulated rebalancing capacity8 986 4077 987 4739 024 9748 875 90810 508 89910 140 332 294 73431.12.2019 
 
The one-year cumulative liquidity gap moved from Euro 388 million on 31 December 2018 to Euro 6 410 million 

on 31 December 2019. This decrease results from the fact that the financing with the ECB of EUR 6 410 million 

came within less than 1 year. The one-year counterbalancing capacity as at 31 December 2019 was Euro 10 

140 million, Euro 2 302 million higher than the figure recorded at 31 December 2018 (Euro 7 838 million).  

To  anticipate  possible  constraints,  internal  stress  scenarios  in  terms  of  liquidity  are  carried  out,  which  are 

representative of the types of crises that can occur, based on idiosyncratic scenarios (characterised by a loss 

of confidence in the Bank) and market scenarios. 

In  addition,  given  the  importance  of  liquidity  risk  management,  regulatory  legislation  includes  a  liquidity 

coverage ratio (Liquidity Coverage Ratio - LCR) and a stable financing ratio (Net Stable Funding Ratio - NSFR). 

The LCR aims to promote the resilience of banks to short-term liquidity risk by ensuring they hold enough high-

quality liquid assets to survive a severe stress scenario over a 30-day period, whilst the NSFR aims to ensure 

banks maintain a stable funding for their assets and off-balance sheet operations, for one year.  

In accordance with current regulatory legislation, the Bank is required to comply with a minimum limit of 100% 

in the LCR. The Bank continues to follow regulatory changes in order to comply with all obligations, namely 

the implementation of the NSFR and respective limit. 

Operational risk 

Operational Risk reflects, typically, the probability of the occurrence of events with negative impacts, on net 

income or equity, resulting from inadequacies or weaknesses in procedures and in information systems, staff 

behavior or external events, including legal risks. Operational risk is, therefore, understood to be the sum of 

the following risks: operational, information systems, compliance and reputational.  

NOVO BANCO | 2019 ANNUAL REPORT | 377 

(in thousands of Euros)Initial stockuntil 7 daysfrom 7 days to 1 monthfrom 1 to 3 monthsfrom 3 to 6 monthsfrom 6m to 1 yearhigher than1 yearOUTPUTSLiabilities arising from securities issued (if not treated as retail deposits) 102 291 2 247 4 593- - -  95 451Liabilities arising from secured loan operations and capital market operations6 740 104  961 237 143- -  40 0006 462 000Behavioral exits resulting from deposits31 103 674 332 338 300 208 536 319 449 683 969 00928 516 117Foreign exchange swaps and derivatives1 166 385 55 912 156 064 358 005 65 829 89 050 441 525Other outputs 398 229- - - - -  398 229Total Exits39 510 683 391 458 698 008 894 324 515 5121 098 05935 913 322APPETIZERGuaranteed loan operations and operations associated with the capital market 11 760 2 010 9 750- - - - Behavioral inflows resulting from loans and advances24 155 126 154 165 49 080 139 336 260 706 311 11523 240 724Foreign exchange swaps and derivatives1 147 347 57 042 151 025 346 758 67 271 77 204 448 047Own portfolio securities to mature and Other entries11 118 961-  55 492 28 692 990 204 509 9149 534 659Total Entries36 433 194 213 217 265 347 514 7861 318 181 898 23333 223 430Net contractual deficit(3 077 487)( 178 240)( 432 661)( 379 538) 802 670( 199 826)(2 689 892)Accumulated net contractual deficit- ( 178 240)( 610 901)( 990 439)( 187 769)( 387 595)(3 077 487)REBALANCE CAPACITYInitial stockuntil 7 daysfrom 7 days to 1 monthfrom 1 to 3 monthsfrom 3 to 6 monthsfrom 6m to 1 yearhigher than1 yearCoins and banknotes 149 266Central bank mobilisable reserves 279 178( 279 178)Marketable and non-marketable assets eligible for central banks8 994 709( 36 510) 36 521( 263 447)( 429 904)( 612 820)(7 595 446)Authorized and unused facilities received- - - - - - - Net change in rebalancing capacity- ( 315 688) 36 521( 263 447)( 429 904)( 612 820)(7 595 446)Accumulated rebalancing capacity9 423 1539 107 4659 143 9868 880 5398 450 6357 837 815 242 36931.12.2018 
 
 
To  manage  operational  risk,  a  system  was  developed  that  standardizes,  systematizes  and  regulates  the 

frequency of actions undertaken with the objective of identifying, monitoring, controlling and mitigating this risk. 

This  system  is  supported  by  an  organizational  structure,  integrated  within  the  Global  Risk  Department, 

exclusively dedicated to this task, as well as by Operational Risk Management Representatives designated by 

each  of  the  relevant  departments,  branches  and  subsidiaries,  whose  responsibility  it  is  to  comply  with  the 

procedures in place and the daily management of this risk in their areas of competence. 

Capital Management and Solvency Ratio 

The  main  objective  of  the  Bank’s  capital  management  is  to  ensure  compliance  with  the  Bank’s  strategic 

objectives in terms of capital adequacy, respecting and enforcing the requirements for calculating risk-weighted 

assets  and  own  funds  and  ensuring  compliance  with  the  levels  of  solvency  and  leverage  defined  by  the 

supervisory entities, in particular by the European Central Bank (ECB) – the entity directly responsible for the 

supervision of the Bank - and by the Bank of Portugal, and internally stipulated risk appetite for capital metrics. 

The definition of the strategy for capital adequacy management rests with the Executive Board of Directors 

and is integrated in the global definition of the Bank objectives. 

The capital ratios of NOVO BANCO are calculated based on the rules defined in Directive 2013/36/EU and 

Regulation  (EU)  no.  575/2013  (CRR)  that  define  the  criteria  for  the  access  to  the  credit  institution  and 

investment company activity and determine the prudential requirements to be observed by those same entities, 

in particular to the calculation of the ratios mentioned above.  

The Bank is authorised to apply the Internal Ratings-Based Approach (IRB) for the calculation of risk weighted 

assets by credit risk. In particular, the IRB method is applied to the exposure classes of institutions, corporate 

and  retail  of  NOVO  BANCO.  The  equity’  risk  classes,  the  positions  taken  in  the  form  of  securitization,  the 

positions  taken  in  the  form  of  participation  units  in  investment  funds,  and  the  elements  that  are  not  credit 

obligations  are  always  handled  by  the  IRB  method  regardless  of  the  Bank  entities  in  which  the  respective 

exposures are recorded. The standard method is used in the determination of risk weighted assets by market 

and operational risks. 

The  regulatory  capital components  considered  in  the  determination of  solvency  ratios  are  divided  into  own 

funds  of  level  1  (common  equity  Tier  I  or  CET  I),  additional  own  funds  of  level  1  (additional  Tier  I)  which 

combined with the CET I constitute the own funds of level I (Tier I), and own funds of level 2 (or Tier II) which 

added to the Tier I represent the total own funds. 

The total own funds of NOVO BANCO are composed by elements of CET I and Tier II. 

NOVO BANCO | 2019 ANNUAL REPORT | 378 

 
 
 
 
The summary of own funds, risk weighted assets and capital ratios capital of NOVO BANCO as at 31 December 

2019 and 2018 are presented in the following table: 

As at 31 December 2019 the NOVO BANCO complied with the minimum capital requirements for every capital 

typology. 

NOTE 38 – RENDERING OF INSURANCE AND RE-INSURANCE BROKERING SERVICES 

At  31  December  2019  and  2018,  services  provided  with  insurance  and  re-insurance  brokerage  have  the 

following composition: 

The Bank does not collect insurance premiums on behalf of the Insurance companies, nor does it undertake 

the movement of funds relating to insurance contracts. In this manner, there are no other assets, liabilities, 

income or expenses to report, relating to the insurance brokering activity carried out by the Bank, other than 

those already disclosed. 

NOVO BANCO | 2019 ANNUAL REPORT | 379 

(million euros)31.12.201931.12.2018Realised ordinary share capital, issue premiums and own shares  5 900   5 900 Reserves and Retained earnings(  1 166)(   868)Net income for the year attributable to shareholders of the Bank(  1 088)(  1 433)A - Equity (prudential perspective)  3 646   3 599 Adjustments of additional valuation (   13)(   13)Transitional period to IFRS9   220    246 Goodwill and other intangibles (   26)(   5)Insufficiency of provisions given the expected losses (   88)(   41)Deferred tax assets and shareholdings in financial companies (   12)(   250)Others(   67)(   68)B - Regulatory adjustments to equity    13 (   131)C - Own principal funds level 1 - CET I (A+B)  3 659   3 469 D - Additional own funds Level 1 - Additional Tier 1 - - E - Level 1 own funds - Tier I (C+D)  3 659   3 469 Subordinated liabilities elegeible for Tier II   398    398 Other elements elegible for Tier II   127    139 Regulatory adjustments for Tier II(   70)(   13)F - Level 2 own funds - Tier II   455    524 G - Eligible own funds (E+F)  4 115   3 993 Credit risk  26 738   29 471 Market risk  1 851    892 Operational risk  1 341   1 253 H - Risk Weighted Assets  29 930   31 617 Solvability ratioCET I ratio(C/H)12,2%11,0%Tier I ratio(E/H)12,2%11,0%Solvability ratio (G/H)13,7%12,6%Leverage ratio(1)7,7%7,3%(1) The leverage ratio results from dividing Tier 1 for the exposure measure in accordance to the terms of the CRR(thousands of euros)31.12.201931.12.2018Life BranchUnit Link and other life commissions   707    8 Credit protection insurance (life insurance)  1 241   1 435 Traditional products  17 936   15 640   19 884   17 083 Non-Life BranchPrivate insurance  7 459   6 051 Insurance for companies(   38)   755 Credit protection insurance (non-life part)  1 639   1 943   9 060   8 749  28 944  25 832 Note: the yields shown are net of periodization 
 
 
 
NOTE 39 – RELEVANT TRANSACTIONS OCCURRED IN THE FINANCIAL YEARS OF 2019 
AND 2018 

2019 Exercise 

Sale of Non-Performing Loans portfolio (Project Nata II) 

In the last quarter of 2019, NOVO BANCO and Fundo Arrábida signed a Purchase and Sale Agreement with 

Burlington  Loan  Management  DAC,  a  company  affiliated  and  advised  by  Davidson  Kempner  European 

Partners, Llp, for the sale of a portfolio of overdue loans and exposures related (NATA II Project). 

The impact of this operation on the balance sheet resulted in a reduction of net assets of Euro 145.9 million 

(gross assets:  Euro 1 202.1 million, of which  Euro 1,180.7 million of credit to customers; impairment:  Euro  

1 056.2 million, of which Euro 1 038.8 million in customer loans). In terms of the Bank income statement, the 

following impacts were noted: 

Sale of a portfolio of real estate assets (called Project Sertorius) 

In August 2019, the Bank signed a promissory purchase and sale agreement with entities  indirectly held by 

funds managed by Cerberus Capital Management, LP, a New York-based company, for the sale of a portfolio 

of  real  estate  assets  called  Project  Sertorius,  with  the  following  impacts  on  the  income  statement  for  the 

financial year of 2019: 

Sale of a portfolio of non-performing loans and real estate assets (referred to as “Projeto Albatros): 

In August 2019, the Bank, through its Spanish Branch and Novo Banco Servicios Corporativos, S.L entered 

into a purchase and sale agreement with Waterfall Asset Management LLC, an asset management company 

based in New York, for the sale of a portfolio of real estate assets and non-performing loans, designated Project 

Albatros. In terms of the Bank's income statement, the following impacts were noted: 

Sale of GNB Vida 

Following the contract for the purchase and sale of the entire share capital of GNB Vida, entered into with 

Bankers Insurance Holdings, SA, a company of the Global Bankers Insurance Group, LLC, on September 12, 

NOVO BANCO | 2019 ANNUAL REPORT | 380 

(in thousands of Euro)Impact on Income Statement31.12.2019Net interest income 69Results from the sale of financial assets and liabilities not designated at fair value through profit or loss1 703Impairment net of reversals of financial assets not designated at fair value through profit or loss -80 773Impact on Net Income-79 001(in thousands of Euro)Impairments or impairment reversal of non-financial assets-160 511Impact on Net Income -160 511Impact on Income Statement 31.12.2019(in thousands of Euros)Impact on Income Statement31.12.2019Results from the sale of financial assets and liabilities not designated at fair value through profit or loss-7 493Impairment net of reversals of financial assets not designated at fair value through profit or loss-53 300Impairment net of reversals of non financial assets26 902Impact on Net Income-33 891 
 
 
 
 
2018, the Bank proceeded to derecognise this participation. in September 2019, after obtaining the necessary 

regulatory authorizations. In terms of the Bank income statement, the following impact was noted: 

2018 exercise 

Sale of Non-Performing Loans portfolio (Project NATA) 

During 2018, NOVO BANCO and BEST, entered into a sale and purchase contract of a non-performing loans 

portfolio and related assets, named Project NATA, with a consortium of funds managed by KKR Credit Advisors 

(US) L.L.C and LX Investment Partners II S.À.R.L. 

This operation impacted the balance sheet with a decrease on the loans and advances to customers in the 

amount of Euro 496.6 million (Euro 1 462.2 million of gross amount and Euro 965.6 million of impairment), a 

decreased in the securities portfolio in the amount of Euro 1.8 million (Euro 76.5 million of gross amount and 

Euro 74.7 million of impairment), and an increase on Other Assets in the amount of Euro 392.4 million. The 

operation had the following impacts on the income statement: 

Sale of Real Estate portfolio (Project Viriato)  

The  Bank  entered  into  a  promissory  sale  and  purchase  agreement  with  several  entities  indirectly  held  by 

investment funds managed by Anchorage Capital Group L.L.C, to sell a real estate portfolio, named Project 

Viriato, with the following impacts in the income statement: 

NOVO BANCO | 2019 ANNUAL REPORT | 381 

(in thousands of Euros)Impact on Income Statement31.12.2019Impairment net of reversals of non financial assets-52 000Impact on Net Income-52 000(in thousands of Euros)Net Interest Income5 647Results from the sale of financial assets and liabilities not designated at fair value through profit or loss-204 053Impairment net of reversals of financial assets not designated at fair value through profit or loss92 356Impact on net income-106 050Impact on Income Statement31.12.2018(in thousands of Euros)Other operational income14 990Impairment on othe assets net of reversals-126 909Impact on Net Income-111 919Impact on Income Statement31.12.2018 
 
 
 
 
 
 
 
 
NOTE 40 – RECENTLY ISSUED ACCOUNTING STANDARDS AND INTERPRETATIONS 

Applicable for 2019 

The  following  standards  and  interpretations  became  effective  for  annual  periods  beginning  on  or  after  1 

January 2019:  

IFRS 16 – Leases 

The scope of IFRS 16 includes leases of all assets, with certain exceptions. A lease is defined as a contract, 

or  part  of  a  contract,  that  conveys  the  right  to  use  an  asset  (the  underlying  asset)  for  a  period  of  time  in 

exchange for consideration. 

IFRS 16 requires lessees to account for all leases under a single on-balance sheet model in a similar way to 

finance leases under IAS 17. The standard includes two recognition exemptions for lessees: (1) leases of ’low-

value’ assets (e.g., personal computers) and (2) short-term leases (i.e., leases with a lease term of 12 months 

or less). At the commencement date of a lease, a lessee will recognise a liability to make lease payments (i.e., 

the lease liability) and an asset representing the right to use the underlying asset during the lease term (i.e., 

the right-of-use asset). 

Lessees will be required to separately recognise the interest expense on the lease liability and the depreciation 

expense on the right-of-use asset.  

Lessees will be required to remeasure the lease liability upon the occurrence of certain events (e.g., a change 

in  the  lease  term,  a  change  in  future  lease  payments  resulting  from  a  change  in  an  index  or  rate  used  to 

determine those payments). The lessee will generally recognise the amount of the remeasurement of the lease 

liability as an adjustment to the right-of-use asset. 

Lessor accounting is substantially unchanged from today’s accounting under IAS 17. Lessors will continue to 

classify all leases using the same  classification principle as in IAS 17 and distinguish between two types of 

leases: operating and finance leases. 

A  lessee  can  choose  to  apply  the  standard  using  either  a  full  retrospective  or  a  modified  retrospective 

approach.  The  standard’s  transition  provisions  permit  certain  reliefs.  Early  application  is  permitted,  but  not 

before an entity applies IFRS 15 Revenue from Contracts with Customers. 

The lease expense recognition pattern for lessees will generally be accelerated as compared to today. Key 

balance sheet metrics such as leverage and finance ratios, debt covenants and income statement metrics, 

such as earnings before interest, taxes, depreciation and amortisation (EBITDA), could be impacted. 

Also, the cash flow statement for lessees could be affected as payments for the principal portion of the lease 

liability will be presented within financing activities. Lessor accounting will result in little change compared to 

today’s lessor accounting. The standard requires lessees and lessors to make more extensive disclosures than 

under IAS 17. 

Given the significant accounting implications, lessees will have to carefully consider the contracts they enter 

into to identify any that are, or contain, leases. This evaluation will also be important for lessors to determine 

which contracts (or portions of contracts) are subject to the new revenue recognition standard. 

NOVO BANCO | 2019 ANNUAL REPORT | 382 

 
 
 
 
IFRIC Interpretation 23 Uncertainty over Income Tax Treatments 

In  June  2017,  the  IASB  issued  IFRIC  Interpretation  23  which  clarifies  application  of  the  recognition  and 

measurement requirements in IAS 12 Income Taxes when there is uncertainty over income tax treatments.  

The  interpretation addresses  the  accounting  for  income  taxes  when  tax  treatments  involve  uncertainty  that 

affects the application of IAS 12. The interpretation does not apply to taxes or levies outside the scope of IAS 

12, nor does it specifically include requirements relating to interest and penalties associated with uncertain tax 

treatments. 

The interpretation specifically addresses the following: 

-  Whether an entity considers uncertain tax treatments separately; 

-  The assumptions an entity makes about the examination of tax treatments by taxation authorities; 

-  How an entity determines taxable profit (tax loss), tax bases, unused tax losses, unused tax credits 

and tax rates; 

-  How an entity considers changes in facts and circumstances. 

An entity has to determine whether to consider each uncertain tax treatment separately or together with one 

or  more  other  uncertain  tax  treatments.  The  approach  that  better  predicts  the  resolution  of  the  uncertainty 

should be followed. 

Applying the interpretation could be challenging for entities, particularly those that operate in more complex 

multinational tax  

environments. Entities may also need to evaluate whether they have established appropriate processes and 

procedures to obtain  

information on a timely basis that is necessary to apply the requirements in the interpretation and make the 

required disclosures. 

Prepayment Features with Negative Compensation - Amendments to IFRS 9  

Under  IFRS  9,  a  debt  instrument  can  be  measured  at  amortised  cost  or  at  fair  value  through  other 

comprehensive income, provided that the contractual cash flows are ‘solely payments of principal and interest 

on  the  principal  amount  outstanding’  (the  SPPI  criterion)  and  the  instrument  is  held  within  the  appropriate 

business model for that classification. The amendments to IFRS 9 clarify that a financial asset passes the SPPI 

criterion  regardless  of  the  event  or  circumstance  that  causes  the  early  termination  of  the  contract  and 

irrespective of which party pays or receives reasonable compensation for the early termination of the contract. 

The basis for conclusions to the amendments clarified that the early termination can result from a contractual 

term or from an event outside the control of the parties to the contract, such as a change in law or regulation 

leading to the early termination of the contract. 

The amendments are intended to apply where the prepayment amount approximates to unpaid amounts of 

principal  and  interest  plus  or  minus  an  amount  that  reflects  the  change  in  a  benchmark  interest  rate.  This 

implies that prepayments at current fair value or at an amount that includes the fair value of the cost to terminate 

an associated hedging instrument, will normally satisfy the SPPI criterion only if other elements of the change 

in fair value, such as the effects of credit risk or liquidity, are small. Most likely, the costs to terminate a ‘plain 

vanilla’ interest rate swap that is collateralised, so as to minimise the credit risks for the parties to the swap, 

will meet this requirement. 

NOVO BANCO | 2019 ANNUAL REPORT | 383 

 
 
The amendments must be applied retrospectively; earlier application is permitted. The amendment provides 

specific transition provisions if it is only applied in 2019 rather than in 2018 with the rest of IFRS 9. 

Modification or exchange of a financial liability that does not result in derecognition  

In the basis for conclusions to the amendments, the IASB also clarified that the requirements in IFRS 9 for 

adjusting  the  amortised  cost  of  a  financial  liability,  when  a  modification  (or  exchange)  does  not  result  in 

derecognition, are consistent with those applied to the modification of a financial asset that does not result in 

derecognition. This means that the gain or loss arising on modification of  

a financial liability that does not result in derecognition, calculated by discounting the change in contractual 

cash flows at the original effective interest rate, is immediately recognised in profit or loss. 

The IASB made this comment in the basis for conclusions to the amendments as it believes that the existing 

requirements in IFRS 9 provided an adequate basis for entities to account for modifications and exchanges of 

financial liabilities and that no formal amendment to IFRS 9 was needed in respect of this issue. 

The IASB stated specifically that the clarification on modification or exchange of financial liabilities relates to 

the application of IFRS 9. As such, it would appear that this clarification does not need to be applied to the 

accounting for modification of liabilities under IAS 39 Financial Instruments: Recognition and Measurement. 

Any  entities  that  have  not  applied  this  accounting  under  IAS  39  are  therefore  likely  to  have  a  change  of 

accounting on transition. As there is no specific relief, this change needs to be made retrospectively. 

Plan Amendment, Curtailment or Settlement - Amendments to IAS 19  

The amendments to IAS 19 Employee Benefits address the accounting when a plan amendment, curtailment 

or settlement occurs during a reporting period.  

Determining the current service cost and net interest  

When accounting for defined benefit plans under IAS 19, the standard generally requires entities to measure 

the current service cost using actuarial assumptions determined at the start of the annual reporting period. 

Similarly, the net interest is generally calculated by multiplying the net defined benefit liability (asset) by the 

discount rate, both as determined at the start of the annual reporting period. The amendments specify that 

when  a  plan  amendment,  curtailment  or  settlement  occurs  during  the  annual  reporting  period,  an  entity  is 

required to: 

-  Determine current service cost for the remainder of the period after the plan amendment, curtailment 

or  settlement,  using  the  actuarial  assumptions  used  to  remeasure  the  net  defined  benefit  liability 

(asset) reflecting the benefits offered under the plan and the plan assets after that event; 

-  Determine  net  interest  for  the  remainder  of  the  period  after  the  plan  amendment,  curtailment  or 

settlement using:  

- the net defined benefit liability (asset) reflecting the benefits offered under the plan and the 

plan assets after that event; and 

- the discount rate used to remeasure that net defined benefit liability (asset). 

A plan amendment, curtailment or settlement may reduce or eliminate a surplus in a defined benefit plan, which 

may cause the effect of the asset ceiling to change.  

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The amendments clarify that an entity first determines any past service cost, or a gain or loss on settlement, 

without considering the effect of the asset ceiling. This amount is recognised in profit or loss. An entity then 

determines the effect of the asset ceiling after the plan amendment, curtailment or settlement. Any change in 

that effect, excluding amounts included in the net interest, is recognised in other comprehensive income.  

This  clarification  provides  that  entities  might  have  to  recognise  a  past  service  cost,  or  a  gain  or  loss  on 

settlement, that reduces a surplus that was not recognised before. Changes in the effect of the asset ceiling 

are not netted with such amounts. 

The amendments apply to plan amendments, curtailments, or settlements occurring on or after the beginning 

of the first annual reporting period that begins on or after 1 January 2019. Early application is permitted and 

should be disclosed. 

Long-term interests in associates and joint ventures - Amendments to IAS 28 

The amendments clarify that an entity applies IFRS 9 to long-term interests in an associate or joint venture to 

which the equity method is not applied but that, in substance, form part of the net investment in the associate 

or joint venture (long-term interests). This clarification is relevant because it implies that the expected credit 

loss model in IFRS 9 applies to such long-term interests.  

The Board also clarified that, in applying IFRS 9, an entity does not take account of any losses of the associate 

or  joint  venture,  or  any  impairment  losses  on  the  net  investment,  recognised  as  adjustments  to  the  net 

investment in the associate or joint venture that arise from applying IAS 28 Investments in Associates and Joint 

Ventures. 

To illustrate how entities apply the requirements in IAS 28 and IFRS 9 with respect to long-term interests, the 

Board also published an illustrative example when it issued the amendments. 

Entities  must  apply  the  amendments  retrospectively,  with  certain  exceptions.  Early  application  of  the 

amendments is permitted and must be disclosed. 

Annual improvements for the cycle 2015-2017 

In the annual improvements for the 2015-2017 cycle, the IASB has introduced improvements in four standards 

summarized bellow: 

IFRS 3 Business Combinations - Previously held Interests in a joint operation  

-  The amendments clarify that, when an entity obtains control of a business that is a joint operation, it 

applies  the  requirements  for  a  business  combination  achieved  in  stages,  including  remeasuring 

previously held interests in the assets and liabilities of the joint operation at fair value.  

- 

In doing so, the acquirer remeasures its entire previously held interest in the joint operation.  

-  An entity applies those amendments to business combinations for which the acquisition date is on or 

after the beginning of the first annual reporting period beginning on or after 1 January 2019. Earlier 

application is permitted. 

IFRS 11 Joint Arrangements - Previously held Interests in a joint operation 

-  A party that participates in, but does not have joint control of, a joint operation might obtain joint control 

of the joint operation in which the activity of the joint operation constitutes a business as defined in 

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IFRS  3.  The  amendments  clarify  that  the  previously  held  interests  in  that  joint  operation  are  not 

remeasured.  

-  An entity applies those amendments to transactions in which it obtains joint control on or after the 

beginning of the first annual reporting period beginning on or after 1 January 2019. Earlier application 

is permitted. 

IAS 12 Income Taxes - Income tax consequences of payments on financial instruments classified as 

equity  

-  The amendments clarify that the income tax consequences of dividends are linked more directly to 

past  transactions  or  events  that  generated  distributable  profits  than  to  distributions  to  owners. 

Therefore,  an  entity  recognises  the  income  tax  consequences  of  dividends  in  profit  or  loss,  other 

comprehensive  income  or  equity  according  to  where  the  entity  originally  recognised  those  past 

transactions or events.  

-  An  entity  applies  those  amendments  for  annual  reporting  periods  beginning  on or  after  1  January 

2019. Earlier application is permitted. When an entity first applies those amendments, it applies them 

to  the  income  tax  consequences  of  dividends  recognized  on  or  after  the  beginning  of  the  earliest 

comparative period. 

IAS 23 Borrowing Costs - Borrowing costs eligible for capitalisation 

-  The amendments clarify that an entity treats as part of general borrowings any borrowing originally 

made to develop a qualifying asset when substantially all of the activities necessary to prepare that 

asset for its intended use or sale are complete.  

-  An  entity  applies  those  amendments  to  borrowing  costs  incurred  on  or  after  the  beginning  of  the 

annual reporting period in which the entity first applies those amendments.  

-  An  entity  applies  those  amendments  for  annual  reporting  periods  beginning  on or  after  1  January 

2019. Earlier application is permitted. 

Sale or Contribution of Assets between an Investor and its Associate or Joint Venture – Amendments 

to IFRS 10 and IAS 28 

The  amendments  address  the  conflict  between  IFRS  10  Consolidated  Financial  Statements  and  IAS  28  in 

dealing with the loss of control of a subsidiary that is sold or contributed to an associate or joint venture. The 

amendments clarify that a full gain or loss is recognised when a transfer to an associate or joint venture involves 

a business as defined in IFRS 3. Any gain or loss resulting from the sale or contribution of assets that does 

not  constitute  a  business,  however,  is  recognised  only  to  the  extent  of  unrelated  investors’  interests in  the 

associate or joint venture.  

In December 2015, the IASB decided to defer the effective date of the amendments until such time as it has 

finalised any amendments that result from its research project on the equity method. Early application of the 

amendments is still permitted.  

At  the  date  of  approval  of  these  financial  statements,  the  standards  and  interpretations  endorsed  by  the 

European Union, but whose mandatory application occurs in future years, are as follows: 

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Definition of Material - Amendments to IAS 1 and IAS 8 

The  purpose  of this  amendment  was  to  align  the  definition  of ‘material’  across  the standards and  to  clarify 

certain aspects of the definition. The new definition states that, ’Information is material if omitting, misstating 

or obscuring it could reasonably be expected to influence decisions that the primary users of general purpose 

financial statements make on the basis of those financial statements, which provide financial information about 

a specific reporting entity.’  

The amendments clarify that materiality will depend on the nature or magnitude of information, or both. An 

entity will need to assess whether the information, either individually or in combination with other information, 

is material in the context of the financial statements. 

Obscuring information  

The amendments explain that information is obscured if it is communicated in a way that would have a similar 

effect  as  omitting  or  misstating  the  information.  Material  information  may,  for  instance,  be  obscured  if 

information  regarding  a  material  item,  transaction  or  other  event  is  scattered  throughout  the  financial 

statements, or disclosed using a language that is vague or unclear. Material information can also be obscured 

if dissimilar items, transactions or other events are inappropriately aggregated, or conversely, if similar items 

are inappropriately disaggregated. 

New threshold 

The amendments replaced the threshold ‘could influence’, which suggests that any potential influence of users 

must  be  considered,  with  ‘could  reasonably  be  expected  to  influence’  in  the  definition  of  ‘material’.  In  the 

amended definition, therefore, it is clarified that the materiality assessment will need to take into account only 

reasonably expected influence on economic decisions of primary users. 

Primary users of the financial statements  

The current definition refers to ‘users’ but does not specify their characteristics, which can be interpreted to 

imply that an entity is required to consider all possible users of the financial statements when deciding what 

information to disclose. Consequently, the IASB decided to refer to primary users in the new definition to help 

respond to concerns that the term ‘users’ may be interpreted too widely. 

This amendment is effective for annual periods beginning on or after 1 January 2020. The amendments must 

be applied prospectively. Early application is permitted and must be disclosed. 

Note:  The  definition  of  material  in  the  Conceptual  Framework  and  IFRS  Practice  Statement  2:  Making 

Materiality Judgements were amended to align with the revised definition of material in IAS 1 and IAS 8.  

The Conceptual Framework for Financial Reporting 

The conceptual framework sets out a comprehensive set of concepts for:  

-  Financial reporting; 

-  Standard setting; 

-  Guidance for preparers in developing consistent accounting policies; and  

-  Assistance to others in their efforts to understand and interpret the standards.  

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The Conceptual Framework includes: 

- 

some new concepts; 

-  provides updated definitions and recognition criteria for assets and liabilities; and 

- 

clarifies some important concepts. 

It is organized as follows: 

-  Chapter 1 – The objective of financial reporting 

-  Chapter 2 – Qualitative characteristics of useful financial information 

-  Chapter 3 – Financial statements and the reporting entity 

-  Chapter 4 – The elements of financial statements 

-  Chapter 5 – Recognition and derecognition 

-  Chapter 6 – Measurement 

-  Chapter 7 – Presentation and disclosure 

-  Chapter 8 – Concepts of capital and capital maintenance 

The  amended  conceptual  framework  for  the  financial  reporting  is  not  a  standard  and  none  of  its  concepts 

prevails on the concepts set out in other standards or requirements of any standard. It is applicable to entities 

that  develop  their  accounting  principles  based  on  the  conceptual  framework  applicable  to  annual  reporting 

periods beginning on or after 1 January 2020. 

Interest Rate Benchmark Reform – Amendments to IFRS 9, IAS 39 and IFRS 7 

In  September  2019,  the  IASB  issued  amendments  to  IFRS  9,  IAS  39  and  IFRS  7  Financial  Instruments: 

Disclosures, which concludes phase one of its work to respond to the effects of Interbank Offered Rates (IBOR) 

reform on financial reporting. 

The amendments provide temporary reliefs which enable hedge accounting to continue during the period of 

uncertainty before the replacement of an existing interest rate benchmark with an alternative nearly risk-free 

interest rate (an RFR). 

The amendments to IFRS 9 

The amendments include a number of reliefs, which apply to all hedging relationships that are directly affected 

by the interest rate benchmark reform. A hedging relationship is affected if the reform gives rise to uncertainties 

about the timing and/or amount of benchmark-based cash flows of the hedged item or the hedging instrument. 

Application of the reliefs is mandatory. The first three reliefs provide for: 

-  The assessment of whether a forecast transaction (or component thereof) is highly probable  

-  Assessing when to reclassify the amount in the cash flow hedge reserve to profit and loss  

-  The assessment of the economic relationship between the hedged item and the hedging instrument 

For each of these reliefs, it is assumed that the benchmark on which the hedged cash flows are based (whether 

or not contractually specified) and/or, for relief three, the benchmark on which the cash flows of the hedging 

instrument are based, are not altered as a result of IBOR reform. 

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A fourth relief provides that, for a benchmark component of interest rate risk that is affected by IBOR reform, 

the  requirement that  the  risk component  is  separately  identifiable  need  be  met only  at  the  inception  of  the 

hedging relationship.  

Where  hedging  instruments  and  hedged  items  may  be  added  to  or  removed  from  an  open  portfolio  in  a 

continuous hedging strategy, the separately identifiable requirement need only be met when hedged items are 

initially designated within the hedging relationship. 

To the extent that a hedging instrument is altered so that its cash flows are based on an RFR, but the hedged 

item is still based on IBOR (or vice versa), there is no relief from measuring and recording any ineffectiveness 

that arises due to differences in their changes in fair value 

The reliefs continue indefinitely in the absence of any of the events described in the amendments. When an 

entity designates a group of items as the hedged item, the requirements for when the reliefs cease are applied 

separately to each individual item within the designated group of items.  

The amendments also introduce specific disclosure requirements for hedging relationships to which the reliefs 

are applied. 

The amendments to IAS 39 

The corresponding amendments are consistent with those for IFRS 9, but with the following differences: 

-  For the prospective assessment of hedge effectiveness, it is assumed that the benchmark on which 

the hedged cash flows are based (whether or not it is contractually specified) and/or the benchmark 

on which the cash flows of the hedging instrument are based, are not altered as a result of IBOR 

reform. 

-  For the retrospective assessment of hedge effectiveness, to allow the hedge to pass the assessment 

even if the actual results of the hedge are temporarily outside the 80%-125% range, during the period 

of uncertainty arising from IBOR reform. 

-  For a hedge of a benchmark portion (rather than a risk component under IFRS 9) of interest rate risk 

that is affected by IBOR reform, the requirement that the portion is separately identifiable need be 

met only at the inception of the hedge. 

The amendments must be applied retrospectively. However, any hedge relationships that have previously been 

de-designated cannot be reinstated upon application, nor can any hedge relationships be designated with the 

benefit of hindsight. Early application is permitted and must be disclosed. 

Standards and Interpretations issued by the IASB, but not yet endorsed by the European Union  

The  following  standards,  interpretations,  amendments  and  revisions,  with  mandatory  application  in  future 

financial years, were not, until the date of approval of these financial statements, adopted (endorsed)  by the 

European Union: 

Definition of a Business - Amendments to IFRS 3  

The IASB issued amendments to the definition of a business in IFRS 3 Business Combinations to help entities 

determine  whether  an  acquired  set  of  activities  and  assets  is  a  business  or  not.  They  clarify  the  minimum 

requirements for a business, remove the assessment of whether market participants are capable of replacing 

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any  missing  elements,  add  guidance  to  help  entities  assess  whether  an  acquired  process  is  substantive, 

narrow the definitions of a business and of outputs, and introduce an optional fair value concentration test. 

Minimum requirements to be a business  

The  amendments  clarify  that  to  be  considered  a  business,  an  integrated  set  of  activities  and  assets  must 

include, at a minimum, an input and a substantive process that together significantly contribute to the ability to 

create  output.  They  also  clarify  that  a  business  can  exist  without  including  all  of  the  inputs  and  processes 

needed to create outputs. That is, the inputs and processes applied to those inputs must have ‘the ability to 

contribute to the creation of outputs’ rather than ‘the ability to create outputs’. 

Market participants’ ability to replace missing elements  

Prior to the amendments, IFRS 3 stated that a business need not include all of the inputs or processes that 

the seller used in operating that business, ’if market participants are capable of acquiring the business and 

continuing to produce outputs, for example, by integrating the business with their own inputs and processes’. 

The reference to such integration is now deleted from IFRS 3 and the assessment must be based on what has 

been acquired in its current state and condition. 

Assessing whether an acquired process is substantive 

The amendments specify that if a set of activities and assets does not have outputs at the acquisition date, an 

acquired process must be considered substantive only if:  

a. 

it is critical to the ability to develop or convert acquired inputs into outputs; and 

b. 

the  inputs  acquired  include  both  an  organised  workforce  with  the  necessary  skills,  knowledge,  or 
experience to perform that process, and other inputs that the organised workforce could develop or 
convert into outputs. 

In contrast, if a set of activities and assets has outputs at that date, an acquired process must be considered 

substantive if: 

a. 

b. 

it is critical to the ability to continue producing outputs and the acquired inputs include an organised 
workforce with the necessary skills, knowledge, or experience to perform that process; or 

it significantly contributes to the ability to continue producing outputs and either is considered unique 
or  scarce,  or  cannot  be  replaced  without  significant  cost,  effort  or  delay  in  the  ability  to  continue 
producing outputs. 

Narrowed definition of outputs 

The  amendments  narrowed  the  definition  of  outputs  to  focus  on  goods  or  services  provided  to  customers, 

investment income (such as dividends or interest) or other income from ordinary activities. The definition of a 

business in Appendix A of IFRS 3 was amended accordingly.  

Optional concentration test  

The  amendments  introduced  an  optional  fair  value  concentration  test  to  permit  a  simplified  assessment  of 

whether an acquired set of activities and assets is not a business. Entities may elect to apply the concentration 

test on a transaction-by-transaction basis. The test is met if substantially all of the fair value of the gross assets 

acquired is concentrated in a single identifiable asset or group of similar identifiable assets. If the test is met, 

the set of activities and assets is determined not to be a business and no further assessment is needed. If the 

test is not met, or if an entity elects not to apply the test, a detailed assessment must be performed applying 

the normal requirements in IFRS 3. 

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The amendments must be applied to transactions that are either business combinations or asset acquisitions 

for which the acquisition date is on or after the beginning of the first annual reporting period beginning on or 

after  1  January  2020.  Consequently,  entities  do not have  to  revisit  such  transactions  that  occurred  in prior 

periods. Earlier application is permitted and must be disclosed. 

The amendments could also be relevant in other areas of IFRS (e.g., they may be relevant where a parent 

loses control of a subsidiary and has early adopted Sale or Contribution of Assets between an Investor and its 

Associate or Joint Venture (Amendments to IFRS 10 and IAS 28)). 

IFRS 17 Insurance Contracts  

IFRS  17  applies  to  all  types  of  insurance  contracts  (i.e.,  life,  non-life,  direct  insurance  and  re-insurance), 

regardless of the type of entities that issue them, as well as to certain guarantees and financial instruments 

with discretionary participation features. A few scope exceptions will apply. The overall objective of IFRS 17 is 

to  provide  an  accounting  model  for  insurance  contracts  that  is  more  useful  and  consistent  for  insurers.  In 

contrast to the requirements in IFRS 4, which are largely based on grandfathering previous local accounting 

policies, IFRS 17 provides a comprehensive model for insurance contracts, covering all relevant accounting 

aspects. 

NOTE 41 – SUBSEQUENT EVENTS 

-  Following the recent news about the case “Luanda Leaks”, despite being an event known in 2020, 

NOVO BANCO incorporated in the 2019 accounts the impacts that resulted from the analysis of this 

specific case in line with the accounting standards in force. NOVO BANCO will continue to monitor 

developments in this process during fiscal year 2020. 

-  From January 2020, the COVID-19 outbreak has been spreading beyond China's borders, impacting 

financial markets and economic activity. 

NOVO BANCO is closely monitoring developments, which, on the date of production of this report, 

are still on a preliminary stage, and, as such, in constant change and with great uncertainty. As an 

example, the national state of emergency is in force since March 19 decreed for a period of 15 days, 

with  the  possibility  of  prolongation.  On  this  date,  the  Portuguese  Government  announced  an  aid 

package  covering  several  lines  of  funding,  totalling  EUR  3  billion  including  state  guarantees, 

particularly  for  the  tourism,  food  and  entertainment,  textile  and  clothing,  footwear  and  wood  and 

derivatives sectors.  

On the other hand, and on that same date, the ECB announced the implementation of the Pandemic 

Emergency  Purchase  Programme  (PEPP),  a  programme  for  the  acquisition  of  public  and  private 

sector  assets,  amounting  to  EUR  750  billion  which  could  be  increased.  Purchases  under  this 

programme  will  run  until  the  end  of  2020  and  will  include  all  classes  of  assets  eligible  since  the 

sovereign  debt  crisis  (the  amount  of  which  had  already  been  increased  by  EUR  120  billion).  Also 

noteworthy are the monetary policy actions that have already been adopted by the Central Bank of 

China with the reduction of interest rates for 1 and 5 years. 

NOVO BANCO is also monitoring the potential impacts and, where relevant, is taking decisions that 

defend  the  interests  of  different  stakeholders,  including  employees,  depositors,  customers  and 

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shareholders. The main impacts on the NOVO BANCO’s financial statements may come as a result 

of increased credit risk, increased volatility in financial and non-financial assets and from business 

constraints due to the measures enacted to contain the spread of the virus. 

In view of these very recent facts, in constant progress and, as such, not yet definitive, NOVO BANCO, 

in the current fiscal year, will consider and include in its forecasts  scenarios with different levels of 

severity of scenarios, including also in these scenarios unknown events resulting form the pandemic 

that are not yet fully known – as may be eventual payment holidays on the loans, and their impacts 

on impairment of assets, credit quality, assessment of significant increase in credit since inception, 

forbearance, estimated credit losses according to IFRS9, impacts on capital, among others, material 

and immaterial. This estimate is not quantifiable at this date. 

With regard to the fair value of the portfolio of financial assets measured at fair value, which as of 

December 31, 2019 amounted to Euro 11 802 855 thousand, as disclosed in Note 20, there has been 

increased volatility in the interest rate market, but, considering the measures announced by the ECB, 

it is not possible to reliably access the full impact of the pandemic. 

Finally, regarding non-financial assets, the NOVO BANCO holds a portfolio of real estate assets of 

Euro 294 876 thousand, as presented in note 26. The value of these assets may be affected by a 

decrease in occupancy rates that have been reported in the tourism sector, a decrease in economic 

activity in general and a reduction in the market's ability to transact these assets, all as a result of the 

impacts of Covid-19. On this date, management is not in a position to quantify the potential impacts 

of Covid-19 on the fair value or recoverable amount of these assets. 

As a result of the evolution of the pandemic in Portugal, the NOVO BANCO implemented the following 

measures: 

Adaptating the banking and financial offer to cope with the COVID-19 outbreak: 

- Corporate clients: 

NOVO  BANCO  has  made  available  to  its  clients  and  to  the  national  businesses  a  set  of 

solutions  to  support  treasury  and  corporate  finances  to  support  sectors  of  the  national 

economy  whose  activity  is  affected  by  the  resulting  economic  effects  of  covid-19,  always 

taking  into  account  the  appropriate  risk  criteria.  The  support  ranges  from  prorogation  of 

capital repayments up to 12 months, extension of 90 days in factoring, advance of social 

security payments for eventual lay-off or access to the “Capitalizar” credit line. 

- Retail clients: 

NOVO  BANCO  has  launched  a  package  of  products  and  services  tailored  to  the  needs 

exacerbated by the COVID 19 pandemic and aimed at reducing the risks of contagion. This 

package includes the temporary exemption of commissions on a set of essential transactions 

through digital channels (from interbank transfers, payment of services, cash-advance and 

MBWay payments, to the exemptions of the 1st annuity on new debit and prepaid cards or 

replacements).  

To meet the foreseeable increase in the use of digital channels, NOVO BANCO has also strengthened 

technological support for transactions made through electronic means of payment. 

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These  measures  will  have  temporary  effect  and  aim  to  drastically  reduce  the  need  to  touch  the 

terminals and the physical exchange of money which are little advised in this period. 

Protection of Employees and Customers: 

-  Promotion and dissemination of recommended hygiene practices and availability of recommended 

sanitary products in buildings and branches of NOVO BANCO; 

-  Availability of dedicated isolation rooms, in all central buildings and branches, for the confinement of 

employees suspected of infection; 

-  Plan for the evacuation and disinfection of buildings and branches in case of confirmed infection of a 

team member; 

-  Self-isolation/quarantine  and  telework  measures  for  employees  who  have  traveled  to  one  of  the 

affected  countries  or  regions  or  who  have  been  in  close  contact  with  someone  who  has  been 

confirmed to be infected; 

-  Prohibition of all non-critical business trips and recommendation to all employees to reduce personal 

travel to a minimum; 

-  Restriction  of  non-critical  face-to-face  internal  meetings  or  with  suppliers  or  partners,  which  are 

replaced by digital means (video and conference call or other team collaboration tools) and reduced 

to a minimum number of participants; 

-  Replacement of face-to-face meetings with customers with remote alternatives whenever possible, 

with greater restrictions in the affected areas; 

- 

Implementation of telework plans and division of teams between various locations for critical and non-

critical functions, in order to ensure the ability to maintain service levels without disruption; 

-  Evaluation with our main suppliers and partners of their business continuity plans for COVID-19 to 

ensure minimization of business impact through third-party supplies. 

Customer Service: 

The  customer  phone  service  team  has  been  strengthened  to  cope  with  a  potential  increase  in 

demand. 

Also,  the  communication  to  customers  about  the  means  to  conduct  transactions,  contracting  and 

digital contact was strengthened and implemented an exemption on commissions for the generality 

of transactions carried out through digital channels. 

With regard to the availability of face-to-face service, NOVO BANCO's branches will remain open to 

the  public  in  a  conditioned  manner.  The  conditionality  is  reflected  solely  in  the  restriction  on  the 

number  of  customers  who  can  simultaneously  be  inside  the  branch,  which  will  be  limited  to  4 

customers. 

However, the following exceptions are foreseen for availability in face-to-face care: 

- 

In situations where customers who had visited the facilities and who subsequently tested positive for 

the COVID-19 virus, the service will be carried out exclusively by telephone during the period of 14 

days; 

- 

In situations of branches with up to 3 employees, which will close during lunch time between 12:00 

and 13:00; 

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- 

In situations where there is a positive case of COVID-19 infection, the affected branch will be closed 

for the quarantine period. 

Whenever the period of operation or closure of a branch changes, this information will be posted in 

the  storefront  of  the  branch,  customers  of  these  branches  will  be  informed  by  email  or  SMS,  and 

information  about  the  closed  branches  or  with  service  limitations  will  always  be  up-to-date  on  the 

www.novobanco.pt website. 

These measures may have an impact on the NOVO BANCO’s activity, however, given the possibility 

of using remote and digital channels, the NOVO BANCO does not expect these to be relevant through 

the mitigation measures implemented. 

However, risks of a longer overall impact, arising from any trigger that undermines confidence, are 

not yet completely ruled out. 

It  is  also  the  conviction  of  the  Board  of  Directors  that  NOVO  BANCO  has  the  means  to  conduct 

business,  despite  the  adversity  we  are  facing  and  maintains  a  continuous  support  from  its 

shareholders, we, thus, consider adequate that the financial statements of NOVO BANCO continue 

to be prepared in a going concern basis, as described in note 2.1. 

-  On February 11, 2020, Novo Banco, S.A., Branch of Spain was informed by a former employee that 

he  had  performed  several  allegedly  fraudulent  acts  involving  several  clients,  relating  to  the 

management  of  a client  portfolio of a given agency  of  the  Spanish  Branch,  in  parallel and  in  non-

compliance  with  the  internal  procedures  defined  by  the  Bank.  NOVO  BANCO  immediately  took 

several steps to verify the veracity of the facts and to quantify the potential damages and identification 

of customers that may be at stake, which are still in progress. On the present date, there is no visibility 

as to the existence of NOVO BANCO's liability and, if confirmed, its effects or the amounts that could 

potentially be at stake, so the eventual liability of NOVO BANCO is, for the moment, insusceptible 
determined or quantified.  

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7.4  Auditor’s Report on the Consolidated Financial Statements 

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7.5  Auditor’s Report on the Separate Financial Statements  

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7.6  Report of the General and Supervisory Board and the Opinion of 

the Financial Affairs (Audit) Committee on the Management 

Report and on the Separate and Consolidated Financial 

Statements of Novo Banco, S.A. for the year ended on 31 

December 2019 

Pursuant to the mandate we have been given and in compliance with the provisions of h) and q) of paragraph 

1 of article 441° and article 444.º of the Commercial Companies Code and the bylaws of Novo Banco, S.A. 

("Novo Banco" or “Bank”), the General and Supervisory Board is required to issue the Annual Report on the 

activity developed and the Committee for Financial Affairs is required to issue an opinion on the management 

report and the separate and consolidated financial statements of Novo Banco, which comprise the separate 

and consolidated income statement, separate and consolidated statement of comprehensive income, separate 

and  consolidated  balance  sheet,  separate  and  consolidated  statement  of  changes  in  equity,  separate  and 

consolidated statement of cash flows and the respective Annexes, as well as on the proposed application of 

Results, presented by the Board of Directors of Novo Banco, for the year ended on 31 December 2019. 

1.  Report of the General and Supervisory Board for the year 2019 

1.1. 

Composition and scope 

In  accordance  with  the  applicable  law,  Novo  Banco’s  bylaws  and  best  practices  at  the  date  of  this  annual 

report, five of the nine members who comprise the General and supervisory board, including the Chairman, 

are independent. The General and Supervisory Board has the powers given by law, by the Bylaws and by own 

regulation, including the supervision of all matters related to risk management, compliance and internal audit. 

During 2019, we have monitored the activity of the Bank and its more significant subsidiaries. The activity of 

the General and Supervisory Board is directly supported by 5 (five) committees, in which were delegated some 

of its powers, namely the Financial Affairs Committee, the Risk Committee, the Compliance Committee, the 

Nomination Committee and the Remuneration Committee, as provided for in articles 6 and 16 of the Bylaws of 

Novo Banco and the Regulation of the General and Supervisory Board. 

These Committees are chaired and composed by members of the General and Supervisory Board  and can 

also have the presence of the Executive members of the Board of Directors or other managers responsible for 

the areas covered by the activities of these Committees. 

The General and Supervisory Board meets monthly, performing the duties assigned to it by law, by the Bylaws 

of the Bank and by own regulation. The Executive Board of Directors informs the General and Supervisory 

Board on all relevant matters, timely and on a comprehensive written or verbally manner. 

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1.2. 

Activity undertaken in 2019 

General and Supervisory Board 

During 2019, the General and Supervisory Board held 12 meetings, where several issues were discussed, 

analised and approved, including: 

-  The separate and consolidated financial statements of Novo Banco for the year ended 31 December 

2019 and the financial statements of the first, second and third quarters of 2019; 

-  The budget for 2019; 

-  2019-2021 strategic plan; 

-  The strategy and risk appetite;  

-  The main sale of assets of Novo Banco, in particular, the sale of the GNB - Companhia de Seguros 

de Vida, S.A., the sale of real estate portfolios (Viriato,Sertorius and Cannas Projects), the sale of 

non-performing loans-NPLs portfolios and related assets (Nata I and Nata II Projects); the termination 

of the activities in the Branches of London, Cayman Islands and Venezuela, as well as the merge of 

ES PLC and BESIL into Novo Banco; 

-  Compliance  Department  activity,  including,  the  ratification  of  transactions  with  related  parties, 

approved by this department; 

- 

Internal Audit Department activity; 

-  Most relevant lawsuits against the Group; 

-  Evolution of compliance with the commitments assumed before DGComp, through the analysis of the 

various updates and Monitoring Trustee reports; 

-  Evolution of CCA calls and analysis of reports issued by the Verification Agent; 

-  Review of the General and Supervisory Board own regulation and the regulations of their Committees 

delegating powers to some of the committees; 

-  Changes to the Information disclosure policy; 

-  Changes to Whistleblowing policy; 

-  Changes to the Evaluation and selection policy of the governing bodies and key function holders; 

-  Changes to the Related party policy; 

-  Changes to the Conflict of interest policy; 

-  Changes to Remuneration policies of the governing bodies and the rest of the Bank's staff; 

-  Servicing contract of the CCA; 

-  Group Impairment report; 

-  Group Internal control report; 

-  Approval of the Internal audit plan May 2019 - April 2020. 

Additionally, in all meetings, the General and Supervisory Board, in addition to the analysis of the evolution of 

the business, monitored, as well: 

- 

the  evolution  of  the  legal  aspects  and  specific  regulation  of  the  financial  sector,  in  particular  the 

“Regime Geral das Instituições de Crédito e Sociedades Financeiras” ("RGICSF"), the regulations of 

the European Union and the notice and further instructions of the Bank of Portugal; 

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- 

the  evolution  of  the  main  prudential  ratios  analyzed  in  the  Executive  Board  of  Directors  and 

presentation of the measures arising from European banking regulation and the specific requirements 

set by the European Central Bank (SREP); 

- 

the liquidity position and respective regulatory ratios of the Bank, through information presented to 

the Executive Board of Directors. 

Under  and  for  the  purposes  of  analyses  and  verifications  performed,  the  General  and  Supervisory  Board 

requested, and obtained, documentation and clarification of several issues raised. 

Financial Affairs Committee 

The Financial Affairs Committee held 15 meetings during 2019 and concentrated its activity in the assessment 

of the Bank's financial statements, and reports of the statutory auditor for the financial year 2019, discussing 

and  analyzing  also  the  update  reports  submitted  by  the  Internal  Audit.  Throughout  2019,  the  main  Non-

Performing Assets sales operations were monitored by the Financial Affairs Committee, namely, Project Nata 

II, Project Viriato, Project Albatros, Project Cannas, sale of GNB - Vida and GNB Seguros. During 2019, the 

Committee also followed the evolution of several relevant projects, including the RWA - Risk Weighted Assets 

review process, the MREL requirements management process - Minimum Requirements for Own Funds and 

Elegible Liabilities, and the MIS Project (with a view, among other things, to the separation of legacy and non-

legacy activity). The Financial Affairs Committee monitored on a continued form, the independence and the 

work of the external auditor, including the supervision and approval of the provision by this of other additional 

services  to  NOVO  BANCO  Group.  The  annual  audit  process  for  2019  was  discussed  at  meetings  of  the 

Committee.  The  meeting  agenda  included  an  update  on  the  regulatory  aspects  of  the  Bank's  activity,  the 

implementation of IFRS 9 and the conclusions of the analysis and evaluation process for supervisory purposes 

(SREP).  The  statutory  auditor,  as  well  as  the  person  responsible  for  internal  audit  and  the  Chief  Financial 

Officer (CFO) participated in the meetings as guests, where necessary. In addition, Committee members met 

separately with the statutory auditor and the person responsible for internal audit, without the presence of the 

members of the EBD. 

Risk Committee  

The risk Committee held 19 meetings during the year of 2019. In addition to the approval of loans to individual 

clients or groups of clients associated with, according to the own Regulation, appreciated and discussed the 

strategy  and  risk  appetite  to  2020,  according  to  the  budget  for  2020.  Other  topics  discussed  by  the  Risk 

Committee included the major monthly indicators of risk (credit risk, market and operational) and the provisions 

and impairments of credit in the financial statements for the financial year of 2019. Non-performing loans of 

the Bank were also reviewed and compared with the institutions used as reference and with the indicators of 

the European banking authority (EBA). The governance model of risk was also subject to review in the year. 

The meeting agenda included a report about the regulatory aspects relating to the risks faced by the Bank, 

particularly in the context of the exercise TRIM (Targeted Review of Internal Models) and of the conclusions of 

the SREP. The calculation of risk-bearing capacity of the Bank is a frequent subject in the meetings of the 

Committee.  Responsible  for  the  risk  function  and  the  CRO  participated  in  meetings  as  guests,  where 

necessary. 

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Compliance committee 

The Compliance Committee held 5 meetings during 2019 and deliberated on issues of Government, regulatory 

and legal in which the Bank operates, having examined and discussed the issues of regulatory compliance of 

the  Bank,  including  the  DMIF2  implementation  and  of  the  law  on  the  prevention  of  money  laundering,  the 

legislation on data protection, whistleblowing procedures and other legal and regulatory affairs and relevant 

ongoing projects. The Committee reviewed and discussed issues on related-party transactions and conflict of 

interest, as well as more relevant lawsuits regularly accompanied by the Bank. 

Nomination Committee  

The  Nomination  Committee  held  1  meeting  during  the  year  2019.  Following  the  measures  implemented  in 

2018, through the creation of an independent Office of evaluation of the adequacy and suitability (Fit & Proper), 

an annual assessment was performed (at individual and collective level) of adequacy and suitability - “Annual 

Fit  &  Proper  Assessment  -  Individual  Members and  Collective  ”  of  the  members of  the  Executive  Board  of 

Directors of Novo Banco and members of the Board of Directors of the subsidiaries Novo Banco dos Açores, 

Banco  BEST  and  GNB  –  GA.  The  evaluation  and  promotion  policy  for  the  Bank's  essential  functions 

(“Succession Plan Matrix - Key Function Holders”) was also analyzed. 

Remuneration Committee 

The  Remuneration  Committee  held  5  meetings  during  the  year  2019.  At  these  meetings,  the  Committee 

monitored  the  implementation  of  policies  relating  to  the  remuneration  of  the  management  and  supervisory 

bodies and adopted a set of decisions related to the variable component of remuneration. Additionally, were 

also established and approved at this meeting the main individual and collective performance indicators for the 

Executive members of the Board of Directors for the year 2020, based on the approved budget for this year. 

During the year of 2019, the General and supervisory board and their Committees have issued several opinions 

arising from requests made by the Executive Board of Directors, under article 15, paragraph 5 of the Bylaws. 

The General and Supervisory Board and the Financial Affairs Committee held meetings throughout the year 

with the audit firm Ernst Young Audit & Associados-SROC, S.A., both in the context of the audit of the separate 

and  consolidated  financial  statements  for  the  year  ended  31  December  2019,  and  regular  monitoring  and 

discussion of the most relevant aspects resulting from the assessment of the internal control. 

Under the existing articulation with the audit firm, the General and Supervisory Board obtained the necessary 

and sufficient explanations to the questions within the scope of its functions and, in particular: 

-  The completeness of the accounting records and documents that support them; 

-  The existence of goods or values belonging to the NOVO BANCO Group or received in guarantee, 

deposit or other title; and 

- 

If the accounting policies and valuation criteria adopted lead to an adequate representation of the 

assets and of the results of NOVO BANCO. 

The General and Supervisory Board reviewed all matters contained in the Legal Certification of Accounts and 

Audit Report on the consolidated and individual financial statements issued by the statutory auditors for the 

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year ended 31 December 2019, having obtained from the auditors all the necessary clarifications, in particular 

on the relevant matters included under the same audit: 

- 

Impairment for loans and advances to customers;  

-  Financial instruments measured at fair value and classified as level 3 under IFRS 13;  

-  Measurement of real estate obtained through credit foreclosure;  

-  Contingent Capitalization Agreement; 

-  Disclosure of contingent liabilities.  

All these matters were monitored by the General and Supervisory Board and their Committees, which, on these 

matters,  kept  updated  by  the  Executive  Board  of  Directors,  by  the  relevant  Directions  and  by  the  external 

auditors. 

In preparing the accounts of the financial year, the General and Supervisory Board analyzed the management 

report  as  well  as  other  documents  submitted  by  the  Executive  Board  of  Directors,  having  proceeded  to 

verifications  and  obtain  the  clarifications  deemed  necessary,  which  comply  with  the  applicable  legal 

requirements. 

The accounts were audited by the audit firm Ernst & Young Audit & Associados SROC, S.A., which issued the 

Audit Report on the financial information for the year ended 31 December 2019 in 26 March 2020, without 

qualifications and including an emphasis of matter related to Covid-19, on which the General and Supervisory 

Board expresses its agreement. 

The General and Supervisory Board reviewed the Additional Report to the Supervisory Board issued by the 

statutory auditors on the same date, which corresponds in substance to the issues that have been discussed 

along the year, and for which we have obtained all the necessary clarifications. 

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2.  Opinion  of  the  Committee  for  Financial  Affairs  on  the  management  report  and  the  separate  and 

consolidated financial statements 

Within the scope of our work we verified that: 

(a)  the  separate  and  consolidated  balance  sheet,  the  separate  and  consolidated  income  statement, 

separate  and  consolidated  statement  of  comprehensive  income,  separate  and  consolidated 

statement  of  changes  in  equity,  the  separate  and  consolidated  cash  flow  statement  and  the 

corresponding  separate  and  consolidated  Annex,  allow  a  proper  understanding  of  the  assets, 

liabilities  and  the  separate  and  consolidated  financial  position  of  Novo  Banco,  their  separate  and 

consolidated changes in equity and the separate and consolidated cash flows; 

(b)  the accounting policies and valuation criteria adopted are appropriate; 

(c) 

the management report is sufficiently clear as to the evolution of the business and the situation of the 

Bank and all the subsidiaries included in the consolidation, highlighting the most significant aspects, 

as well as a description of the principal risks and uncertainties that face; 

(d)  the proposed application of results do not contradict the legal and statutory provisions applicable; 

(e)  in accordance with paragraph 5 of article 420 of the “Código das Sociedades Comerciais”, apply for 

remission  of  articles  441,  444,  paragraph  2  and  paragraph  2,  the  information  about  the  corporate 

governance includes the elements required under article 245 of the ”Código dos Valores Mobiliários” 

and other applicable legislation. 

Therefore, we are of the opinion of the: 

(a)  Approval  of  the  management  report  as  well  as  other  documents  of  account,  for  the  year  of  2019, 

presented by the Executive Board of Directors, considering the aspects highlighted in the Audit report 

on the separate and consolidated financial statements of the Bank of that year issued by the audit firm; 

(b)  Approval  of  the  proposed  application  of  results  submitted  by  the  Board  of  Directors  in  Executive 

Management report. 

Finally, the General and Supervisory Board would like to express its appreciation to the Management Board, 

to the Executives in charge for the several areas of the Bank and to other employees, as well as the auditors, 

the cooperation and the support for the completion of your work. 

Lisbon, 1 April 2020 

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General and Supervisory Board and the Financial Affairs 

Byron James Macbean Haynes 

Chairman of the General and Supervisory Board and member of the Financial Affairs Committee 

Karl-Gerhard Eick 

Vice-Chairman of the General and Supervisory Board and member of the Financial Affairs Committee 

Kambiz Nourbakhsh 

Member of the General and Supervisory Board and member of the Financial Affairs Committee 

Mark Andrew Coker 

Member of the General and Supervisory Board  

Benjamin Friedrich Dickgiesser 

Member of the General and Supervisory Board  

John Herbert 

Member of the General and Supervisory Board  

Donald John Quintin 

Member of the General and Supervisory Board  

Robert A. Sherman 

Member of the General and Supervisory Board  

Carla Antunes da Silva 

Member of the General and Supervisory Board  

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