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Nucleus Financial Group PLC

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FY2019 Annual Report · Nucleus Financial Group PLC
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Creating value 
through greater 
alignment of 
adviser and 
customer interests

Nucleus Financial Group plc

Annual report and financial statements 
for the year ended 31 December 2019

Company registration number 05522098

2019 highlights

3.3% increase in the 
number of active 
advisers from 1,396 
to 1,442

Assets under administration ¹

16.3% increase

£16.1bn

£13.9bn

3.4% increase in 
customer numbers 
from 93,715 to 
96,857

2018

2019

Average AUA ¹

Growth 7.5%

£14.1bn

£15.2bn

2018

2019

¹ Industry-specific financial performance measures. Included within this results announcement are alternative measures that the directors believe help to 
inform the results and financial position of the group. These are defined in the definitions and glossary of technical terms section.

Annual report and financial statements 2019

Net revenue ¹

4.8% increase

£43.2m

£45.2m

2018

2019

Covid-19

In light of the rapidly evolving situation 
regarding Covid-19 at the time of 
writing, we’ve highlighted key areas in 
this report where this is referenced.

Chairman’s statement 

Chief executive’s report 

Chief financial officers report 

Directors’ report 

Notes to the consolidated 
financial statements 

8

12

22

62

113

Profit for the year

25.2% increase

£6.0m

£4.8m

Adjusted EBITDA¹ 
£7.9m  
(2018 £8.3m)

2018

2019

Full year dividend per share (p)*

5.0p

1.5p

2018

2019

*2019 final dividend suspended 

Earnings per share 
up 23.8% to 7.8p, 
from 6.3p in 2018

Contents

Strategic report

Chairman’s statement 

Chief executive’s report 

About Nucleus 

Section 172 report  

Chief financial officer’s report 

Principal risks and uncertainties 

8

12

16

18

22

30

Governance

Risk management framework 

Corporate governance statement 

Board of directors 

Audit committee report 

Risk committee report 

Nomination committee report 

Remuneration and HR committee report 

Directors’ report 

Directors’ responsibilities statement 

38

40

42

49

51

53

54

62

66

Annual report and financial statements 2019

Financials

Independent auditors’ report 

Consolidated statement of comprehensive income 

Consolidated statement of financial position 

Consolidated statement of changes in equity 

Consolidated statement of cash flows 

Notes to the consolidated financial statements 

Company statement of financial position 

Company statement of changes in equity 

Company statement of cash flows 

Notes to the company financial statements 

Company information 

Definitions and glossary 

70

76

78

80

81

82

114

115

116

117

129

130

Strategic report

Governance

Financials

Strategic

report

6

Strategic reportGovernanceFinancialsAnnual report and financial statements 2019

Chairman’s statement 

Chief executive’s report 

About Nucleus 

Section 172 report  

Chief financial officer’s report 

Principal risks and uncertainties 

8

12

16

18

22

30

7

Chairman’s statement

Weathering

the storm

2019 is likely to be remembered as one where many 
industries, not least our own, were temporarily stymied as 
geopolitical events ran their course during the prolonged 
political malaise ahead of the election. Our sector has, 
however, weathered many of these storms over the years 
and has once again proven itself to be resilient. 2020 has 
started with an altogether different challenge with the 
devastation currently being wrought across the globe by the 
Covid-19 pandemic. David considers the impact of the rapidly 
evolving situation on our business, our people and our users, 
in his CEO report. The need to save and invest for our future 
never goes away, it is only ever put to the side for a while.

8

Strategic reportGovernanceFinancialsAngus Samuels 
Chairman

“ … it is pleasing to 
see continued growth 
across many of our key 
performance indicators 
including growth in assets, 
revenue and profit, as 
well as the number of 
customers and advisers 
using the platform.”

This included material investment 
in enhancing the core platform 
proposition for advisers, a further 
platform upgrade, improvements in 
our customer service infrastructure and 
the successful completion of a further 
round of regulatory change. 

The business also entered into a 
number of strategic distribution 
relationships in the year, including 
a partnership with one major 
IFA consolidator, and is in active 
discussions with others. We expect 
these new relationships to enhance the 
resilience of net inflows and to present 
future growth opportunities.

All of which makes our financial 
performance for last year the more 
gratifying, recording a 25.2 per cent 
increase in profit after tax of £6.0m on 
revenue of £51.5m, noting that 2018 
included £1.7m of AIM admission 
costs. David and Stuart provide full 
detail of the key financial results in the 
reports that follow but it is pleasing to 
see continued growth across many of 
our key performance indicators (KPIs) 
including growth in assets, revenue 
and profit, as well as the number of 
customers and advisers using the 
platform.

As anticipated in last year’s report, 
the completion of the restructuring 
of our outsourced operations at 
the end of 2018 allowed us to 
significantly accelerate our delivery of 
operating efficiencies and our product 
development over the year. 

9

Annual report and financial statements 2019The board

The board composition remained 
unchanged throughout the course of 
the financial year but did change in 
February 2020 with the departure of 
non-executive director, Jeremy Gibson. 
Jeremy joined the board in 2013 and 
was previously the chair of the audit and 
risk committees until July 2018. 

I would like to take this opportunity to 
thank Jeremy for his considerable and 
invaluable contribution over the course 
of the last six years and wish him all 
the very best for the future. Jeremy’s 
position as a non-executive director is 
filled by Alfio Tagliabue who has been 
the CEO of Sanlam Investments UK since 
2016. Alfio’s previous roles include CFO 
at Sanlam UK and Ashcourt Rowan, 
and he has many years as a board 
level consultant to the asset and wealth 
management industries. I would like to 
extend a warm welcome to Alfio.

“ Culture and values 
lie at the heart of any 
good business and our 
engagement with our 
people is key to this.”

10

Governance

The business is subject to the Quoted Companies 
Alliance (QCA) corporate governance code and the 
board is committed to ensuring the highest level 
of compliance with this. With the recent change in 
board composition, I’m confident that the breadth 
of skills and the depth of experience we have on 
the board provide equal measures of support and 
appropriate challenge to the strategic direction of 
the company. 

The long-term success of the business is reliant 
on the strength of its corporate culture and the 
board continues to recognise the importance 
of good governance, and effective and resilient 
systems and controls in supporting the executive 
management in their development and delivery of 
the company’s strategy. 

Full details of the work of the board and its 
committees can be found in the corporate 
governance statement on page 40.

Strategic reportGovernanceFinancialsAnnual report and financial statements 2019

Culture and people

Culture and values lie at the heart of any 
good business and our engagement 
with our people is key to this. We’ve 
made positive strides in our people 
strategy this year with a strong focus 
on individual accountability ahead of 
the introduction of the Senior Managers 
and Certification Regime (SM&CR) on 9 
December 2019. 

Given the challenging market conditions, 
I would like to thank the entire team at 
Nucleus for their commitment, focus and 
resilience throughout the year.

Dividend

In light of the exceptional and open-
ended uncertainty caused by the 
Covid-19 pandemic and the rapidly 
changing environment, the board has 
decided, in the interests of prudence, 
not to recommend a dividend until there 
is more certainty around the term and 
impact on markets, investor confidence 
and revenue. 

Outlook

Politics aside, the decisiveness of the 
general election and resolution of the 
Brexit withdrawal agreement have 
seeded encouraging signs of recovery 
in investor confidence, with Nucleus 
recording a 37.8 per cent increase in 
net inflows in the last quarter of the year 
compared to the previous quarter. 

The positive inflow momentum from 
Q4 continued into the first quarter of 
2020 and there was limited impact 
on inflows as a result of the Covid-19 
pandemic until the latter part of March 
when the typical step up in tax year 
end contributions eased off. However, 
the value of most asset classes fell 
considerably in March, and, as the 
significant uncertainty continues, it is 
too early to estimate the impact of the 
pandemic on Nucleus’ performance.

Notwithstanding this uncertainty, the 
group has a robust capital structure 
and solvency position, high conversion 
rate of profit to cash, no borrowings and 
available liquidity.

Against a backdrop of extraordinary 
political division and uncertainty in the 
UK for much of 2019, I’m pleased with 
the company’s financial performance 
over the past year. Underpinned by 
anticipated continuing sector growth, 
Nucleus’ broader and deeper skills 
set including technology capabilities, 
enhanced infrastructure, and recurring 
fee model, give the board confidence 
in the company’s ability to deliver its 
plans and to manage the competitive 
challenges that lie ahead.

Angus Samuels 
Chairman

11

Chief executive’s report

Building on

our purpose

It’s impossible to begin this report without making 
reference to the Covid-19 pandemic currently 
wreaking havoc across our planet. The extremely ‘live’ 
nature of this situation means that the non-historic 
aspects of this report are exposed to external events 
more than ever before.

£16.1bn

Assets under administration

£1.9bn

Gross inflows

12

Strategic reportGovernanceFinancialsDavid Ferguson 
Founder and chief executive

I hope you will read the words that 
follow in that context but also in the 
knowledge that prior to the outbreak, 
we were feeling very positive about 
our prospects and what might be 
achievable in the coming years. I expect 
us to navigate this period successfully 
and for us to continue to deliver on those 
matters within our control. This should 
mean that as and when some sort of 
normality returns, we can return to the 
financial trajectory we had previously 
been working toward.

These are early days but our Covid-19 
response has been anchored around 
protecting the safety of our people, 
in maintaining service levels and in 
continuing to develop the business 
in accordance with our long-term 
objectives. We have ceased or limited 
certain activities (whether in line with 
government guidance or our values) but 
in general terms have placed the long-
term success of the business ahead of 
short-term profitability. I strongly believe 
this approach is best aligned with the 
interests of our key stakeholders and 
will ensure we remain well-positioned 
to capture our share of the structural 
opportunity of the sector. 

For now (and returning to the traditional 
format of this report) I would like to 
remind you that Nucleus was founded 
to create value through greater 
alignment of adviser and customers 
interests, and we set out to achieve 
this by building the most technology-
led platform in the UK. Despite the 
challenging sector headwinds, we 
made good progress during the course 
of 2019 and closed the year with a 
stronger than ever combination of 
online product capability and offline 
service. We continue to invest in the 
team that made this possible. Their 
efforts have positioned us well as 
the financial planning and wealth 
management markets continue to 
evolve. Commercial and regulatory 
pressures require all market 
participants to deliver value for money 
and we are excited about what we can 
achieve in the coming years. We were 
also pleased to win CoreData’s ‘best 
medium platform’ award for the eighth 
year in succession and to achieve 
five-star status in the Financial Adviser 
service awards.

13

Annual report and financial statements 2019Operational performance

Financial performance and dividend

Net revenue was up 4.8 per cent to £45.2m and we recorded 
an adjusted EBITDA of £7.9m (2018: £8.3m). Consistent 
with our expectations, this represents a slight short-term 
deterioration in operating margin over 2018 and reflects 
our continued investment to accelerate future growth. On a 
reported basis, we increased profit after tax and earnings per 
share by 25.2 per cent and 23.8 per cent respectively, noting 
that 2018 included £1.7m of AIM admission costs.

Further details are contained in Stuart’s report but in light of the 
Covid-19 situation, the board has taken the prudent decision 
not to recommend a dividend until there is more certainty 
around the term and impact on markets, investor confidence 
and revenue. While this would typically be considered an 
unusual decision, we are in uncharted waters and I believe it 
to be the correct course of action at this stage. The decision to 
suspend payment of the 2019 final dividend will allow the group 
to preserve capital until there is greater clarity on the effect of 
Covid-19 and the board will continue to assess the situation 
and the appropriateness of paying a second interim dividend 
relating to the financial year ended 31 December 2019.

Our people

We’ve reshaped the organisation over the last two years, and 
this will continue as we direct more of our people costs toward 
our technology functions. Overall, we welcomed 64 new 
colleagues in 2019 and grew full-time equivalent headcount 
to 236 at the year-end, with over 70 per cent of these roles 
involved in product management, platform operations, or 
servicing our audience. 

Our strategy of balancing the agility, scalability and resilience 
of our product with high touch offline service requires us to 
continue to invest in these areas over time. People engagement 
has been strong throughout the year and the team feels well 
set to achieve our objectives for 2020 and beyond. We made 
positive progress in narrowing our gender pay gap, reducing 
this by 1.7 per cent while women in senior positions remained at 
32 per cent.

Kirsty Lynagh 
Chief people officer

Although political and economic 
uncertainty, largely related to the UK’s 
exit from the EU, generated some 
headwinds, markets ultimately rose 
over the year and this, combined with 
net inflows, helped power us toward a 
16.3 per cent increase in assets under 
administration (AUA) to £16.1bn. Overall 
gross inflows fell to £1.9bn (from £2.3bn 
in 2018), however, market share, on 
a like-for-like basis, remained steady 
at 3.8 per cent (retail advised platform 
market).

We were also pleased to post four 
successive quarters of growth in gross 
inflows, along with continued growth 
in active advisers and customers, the 
latter two of which can be expected 
to contribute to future inflow growth. 
We enjoyed a notable uptick in inflows 
toward the end of the year and this 
trend has continued strongly into the 
start of this year.

We experienced a heightened level 
of outflows, when a handful of firms 
that had been acquired moved some 
customers off the platform. More 
positively, we were successful in forging 
new relationships with a leading IFA 
consolidator and the biggest adviser 
support services firm (in the UK), 
and we are cultivating several other 
opportunities in this area. 

Our product development and 
operations had a great year with notable 
progress made on all fronts. We were 
able to introduce new capabilities such 
as a Junior Isa, new phased drawdown 
features, a new customer portal and 
many other platform enhancements, 
including improved trading functionality 
and meeting the new costs and charges 
disclosure requirements of Mifid II. We 
also improved the resilience of some of 
our platform operations and installed 
new telephony and CRM infrastructure 
which will help us maintain and improve 
service levels. These investments were all 
well received by advisers and customers 
and I’m really pleased to have achieved 
the level of change velocity we believe 
is necessary to support our growth 
ambitions.

14

Strategic reportGovernanceFinancials“ I’m very pleased to 
announce we plan to 
launch Nucleus IMX, a 
discretionary investment 
management 
proposition in 2020.”

Strategic development

We have greatly enjoyed the first full year of 
our direct relationship with Bravura and remain 
strongly of the view that our blend of in-house 
development and data services sitting on top of 
Bravura’s market-leading Sonata product is the 
right technology model for us. 

We have improved our flexibility in supporting 
alternative product and pricing structures for larger 
scale opportunities and, following the year end, 
have packaged this under the Nucleus Enterprise 
brand, with a view to driving further growth through 
this channel.

Alongside our core platform product, we made 
good progress in developing a new approach to 
investment portfolio management, and I’m very 
pleased to announce that following confirmation 
of the relevant regulatory permissions in 
January 2020 we plan to launch Nucleus IMX, a 
discretionary investment management proposition, 
in the first half of 2020. We believe the combination 
of our data capabilities and the work we have 
done internally and in partnership with leading 
investment consultancy firm Hymans Robertson, 
will allow us to open up a meaningful new revenue 
stream while further aligning adviser and customer 
interests.

Annual report and financial statements 2019

Outlook and Covid-19

Notwithstanding the impact of external factors, whether 
related to market sentiment, the political environment or 
the current coronavirus pandemic, I believe the business is 
well-positioned to deliver on our plans and capitalise on the 
structural growth themes relating to our sector.

The recent period has seen us materially accelerate our 
product development efforts and coupled with strong 
operational performance and high touch offline service, we 
have started 2020 with a material improvement in inflows. 
These have been driven by increased demand from existing 
users and new demand from recently added adviser firms and 
we look forward to accelerating growth as we add further new 
firms through the year.

The competitive landscape has adjusted slightly with some 
legacy companies exiting the market and some more tech-
led entrants emerging. There is little doubt that an effective 
technology model is central to success in this market and we 
continue to believe that blending Bravura’s Sonata product 
with our in-house capabilities provides the right balance of 
agility, scalability and resilience to meet user expectations in 
the short term while also ensuring our business is durable 
over the long term.

More widely, platforms can play a positive role in helping 
deliver improved value for money for customers and to this 
end we are particularly excited about Nucleus IMX which has 
been designed specifically to improve value for money in asset 
management and if successful should also bolster our overall 
revenue yield, attract new users and create other interesting 
product opportunities. 

We face a new challenge this year with the rapid change in 
the development of Covid-19, and it is entirely uncertain what 
impact this might have on businesses and the economy. The 
outlook is impossible to predict, but I can say that we remain 
open for business, and cash generative each day. Our highest 
priorities are the health and wellbeing of our people, users 
and customers and we are taking every possible action to 
adapt to the situation and ensure we continue to deliver our 
online product as normal, backed up by top quality offline 
support. Our platform is fully operational and all of our people 
are successfully working remotely with no impact on service. 
We are in continual dialogue with our users and our material 
service providers and I consider our operations to be resilient, 
recognising that our user experience remains reliant (as ever) 
on the performance of many of the interconnected parties that 
comprise the overall financial system.

David Ferguson 
Founder and chief executive

15

About Nucleus

Nucleus is an independent 
wrap platform that allows 
customers to hold all of their 
pensions, Isas and other 
investments in one secure 
place online. 

We were founded in 2006 and built in collaboration 
with financial advisers committed to altering the 
balance of power in the industry by putting the 
customer centre stage. We work with over 1,440 
active financial advisers from more than 880 
financial advice firms as at 31 December 2019. We 
are responsible for AUA of £16.1bn on behalf of 
more than 96,000 customers.

The platform offers a range of custody, trading, 
payment, reporting, fee-handling, research 
and integration services across a variety of 
tax wrappers and around 5,000 asset choices 
including cash, OEICs, unit trusts, offshore funds, 
structured products and listed securities, including 
ETFs and investment trusts, and currently facilitates 
over 1.4 million customer account transactions on 
average per month.

We create 
value through 
greater 
alignment of 
adviser and 
customer 
interests.

16

Strategic reportGovernanceFinancialsOur purpose

Our purpose has been clear and consistent since our inception and that is to create 
value through greater alignment of adviser and customer interests.

Our values

Our values are aligned to our purpose and provide the foundations that support, 
shape and unify the culture of our business. Together they are a core part of our 
identity and provide the framework for how we engage with our people, our users 
and our customers and how we drive value for our shareholders. 

Naturally, these values align with the principles of our regulator.

Accountable

We own solving problems and our customers, people, 
stakeholders and our regulator can rely on each of us to be 
disciplined and take responsibility. We collaborate, while 
delivering as individuals, overcome challenges and see 
things through on time. Being accountable means we are 
reliable; we trust each other to deliver and enjoy autonomy.

Authentic

We are all human, this gives us the opportunity to be 
ourselves, do our best work and deliver value for our 
customers. Being authentic is being honest, respectful, 
having ‘adult-to-adult’ relationships and not shying away 
from candid conversations.

Energetic

We are proactive, innovative and tenacious. It’s about driving 
our business forward and making a difference for our 
customers and our people. We balance our drive to change 
the future with being accountable for delivering every day.

Inspiring

We think big, act small and are humble. We’re always 
looking to make life better for our customers and our people. 
We’re relentlessly curious, always learning and developing, 
pushing boundaries and finding better ways, for ourselves 
and our customers.

17

Annual report and financial statements 2019Section 172 report

Strategic

decisions

Our strategic decision making is driven by 
a desire to fulfil our purpose, aligned to our 
values, our policies and our overall attitude to 
risk. A key input to any strategic decision, is 
its impact on our stakeholders. In addition to 
the stakeholder specific outcomes set out on 
the next couple of pages, these case studies 
highlight how the board took its duties set out in 
s172(1) of the Companies Act 2006 into account 
during the course of 2019.

18

Strategic reportGovernanceFinancialsCase study one

Case study two

Propositional enhancements and core  
technology upgrade 

Culture and governance

The board constituted the advisory board in 2018 
and engages it directly to garner the input of its 
members. The advisory board is formed of a group 
of financial advisers and business owners from 
our user firms, and is tasked with collating the 
feedback from our platform development group, as 
well as representing our customers and engaging 
with management on various strategic issues from 
product development and regulatory change to 
the impacts of industry reviews. The chair of the 
advisory board reported quarterly to our board 
during 2019 and that feedback was considered in a 
number of strategic decisions. 

Building on the decision in 2018 to unbundle 
our outsourced technology and administration 
contract and enter into a direct technology 
relationship with Bravura, the board approved 
a decision to implement our first major upgrade 
under the new structure in Q2 2019, as well as a 
number of key releases. The roadmap for these 
propositional improvements was created taking 
into account significant input from our users, our 
suppliers and our customers’ needs. With the 
needs of our stakeholders in view, for example, 
costs were managed carefully and within budget 
ensuring no impairment in our ability to meet our 
dividend policy.

The advisory board also provided valuable 
feedback to help us shape the proposition for 
IMX, our new approach to portfolio management, 
giving both a users’ perspective and feedback on 
the most important features for our customers. The 
new service builds on our strategic objectives to 
invest in our data assets and our technology team 
and create cost effective solutions for our users and 
customers. 

We believe these decisions will create 
long term value and unlock our ability to 
become a truly innovative digital platform.

A strategic objective for 2019 was to review our 
conduct, values, policies and accountabilities 
frameworks, with a view to giving clarity to our 
people, our users and our regulator on how we 
are organised, our expected behaviours and our 
individual accountabilities. 

The board took a decision to invest in building a 
capability and accountability framework, (details of 
which can be found on page 45) to strengthen our 
existing systems and controls and align with our 
delivery of a key regulatory change to comply with 
the new SM&CR for solo-regulated firms. 

Culture and governance were key strategic 
objectives for Nucleus in 2019 and we were pleased 
that these were also key objectives for the FCA. 

We believe that building the foundations 
on which to scale will deliver long term 
value to all our stakeholders. 

Factors all directors  
must take into account:

1

2

3

4

5

6

the likely consequences of any 
decision in the long term,

the interests of the company’s 
employees,

the need to foster the company’s 
business relationships with 
suppliers, customers and others,

the impact of the company’s 
operations on the community and 
the environment,

the desirability of the company 
maintaining a reputation for high 
standards of business conduct, and

the need to act fairly as between 
members of the company.

19

Annual report and financial statements 2019 
 
Platform users

What matters most

How did we respond

•  Connection to customers’ 

•  Delivered a major 

needs

•  Continuous technology 

and proposition 
developments

•  Dependable and 
consistent service 
standards 

•  Cost-effective platform 

•  Clear guidance and 
thought leadership

How do we engage

•  User sessions

•  Platform development 

group

•  Practice development 

group

•  Advisory board 

•  Dedicated account 

managers and business 
development team

•  Annual strategy event

•  Thought leadership 

platform 

upgrade and many 
propositional features on 
our user-led technology 
roadmap

•  Developed our new 

approach to portfolio 
management, 
permissions for which 
have been granted, and 
launch scheduled for 
2020

•  Changed our stockbroker 

with improved trade 
execution and pricing for 
customers

•  Introduced a new 

telephony infrastructure 
to improve our service 
standards

•  Built a cost and charges 
engine into Narrate, 
our reporting tool, to 
support users’ regulatory 
obligations

•  Developed our strategy 
to consider alternative 
product and pricing 
structures for larger scale 
opportunities

Shareholders

What matters most

How did we respond

•  Compelling business 

•  Reported quarterly on 

model and growth story

performance

•  Stability, resilience and 

•  Delivered against our 

dividend policy

•  Delivered against our 

people strategy to create 
the workforce for the 
future

•  Held more than 

50 meetings with 
shareholders and 
potential shareholders 
during the year

ability to scale

•  Reliable returns

•  Investing in our talent and 

succession

How do we engage

•  Investors roadshows twice  

a year

•  1-2-1s with institutional 

shareholders 

•  AGM and regular 

disclosures

Customers

What matters most

How did we respond

•  Transparency and 

•  Launched Nucleus Go, our 

simplicity

•  Fair pricing

•  Quality of service

•  Security of assets

How do we engage

•  Bi-annual investors in 
customers surveys

•  Face to face meetings or 

events 

•  Dedicated client relations 

team

•  Clear communications 

new client portal 

•  Launched a junior Isa to 
meet the needs of our 
target market

•  Changed our stockbroker 

with improved trade 
execution and pricing for 
customers

•  Created a customer 

insight team, supported 
by a suite of conduct and 
customer policies

•  Continued embedding 
our updated conduct 
framework to ensure all 
our people are focused on 
creating good customer 
outcomes

As directors, we are obliged to 
fulfil our codified directors’ duties 
under section 172(1) (a)-(f) of the 
Companies Act 2006, and, in 
taking decisions, ensure that 
we promote the success of the 
company as a whole.

We acknowledge that this involves 
both judgment and process. 
We have created a number of 
forums to facilitate and engage 
the views and expectations of our 
stakeholders and seek to ensure 
we can demonstrate how their 
views, as well as the long term 
consequences, are taken into 
account in our strategic decision 
making. 

We consider our key stakeholders 
to be our customers, our 
platform users, our people, our 
shareholders, our suppliers, our 
regulators, our community and 
wider society. We have captured 
what matters most to each group, 
how we engage with them and 
how we have responded to their 
needs as follows. 

20

Strategic reportGovernanceFinancialsOur people

What matters most

How do we engage

•  Making a difference 
for our customers

•  Autonomy, 

coupled with clear 
expectations and 
boundaries

•  Having opportunities 
to grow and progress

•  Being fairly rewarded 
for their contributions

•  Knowing that their 

voice is heard

•  Feeling alignment 
between company 
and personal values

•  Regular surveys

•  Fortnightly all 

company briefing 
sessions and 
bi-annual strategy 
updates led by our 
CEO and his executive 
team

•  Culture champions in 

each team

•  Re-designed induction 

for all

•  Board member 
responsible for 
representing 
employee voice

•  ‘Ask me anything’ 
lunch with the 
executive team for 
new joiners

How did we 
respond

•  Restatement of our 
company values

•  Focus on culture 
- creating a new 
framework for 
communicating and 
embedding

•  Diversity and 

inclusion initiatives, 
building on inclusive 
hiring practices 
and encouraging 
psychological safety 
and diversity of 
thought

•  Building leadership 
capability to support 
delivery and 
alignment between 
people and customer 
experience

Our purpose

Our purpose has been clear and consistent since 
our inception and that is to create value through 
greater alignment of adviser and customer interests.

Regulators

What matters most

How did we respond

•  Provided feedback to the 
Platform Market Study 

•  Implemented the SM&CR, 
designing our framework 
to meet the standards of 
an enhanced firm

•  Refreshed and rolled 
out our conduct risk 
framework, and work 
on embedding it for 
the benefit of our 
stakeholders.

•  Understanding and 

adopting the principles 
and rules of the FCA 
Handbook

•  Open and transparent 

communication

•  Demonstrating good 

conduct

•  Acting in our customers’ 

best interests

How do we engage

•  Members of the UK 

platform development 
group

•  Direct communication via 
our compliance senior 
manager function holder

•  Consultations and policy 

statements

Suppliers

What matters most

How did we respond

•  Attendance and input 
to the working group, 
formed of our core 
technology supplier’s 
clients. Its aim is to 
reduce costs and risk 
and improve outcomes 
through aligned strategies 
and regulatory initiatives

•  Identified relationship 

managers across all key 
suppliers

•  Reviewed effectiveness 
and embedding of our 
vendor management 
suite of policies

•  Trusted partnerships

•  Strong governance 

•  Clear communications

•  Our input into their service 

delivery

How do we engage

•  Regular service reviews

•  Clearly documented 
vendor management 
onboarding and 
maintenance policies and 
practices

•  Annual due diligence 

reviews

•  Collaborative 
engagement 

Community and wider society 

What matters most

How did we respond

•  Actively supporting local 

•  Our CEO is the chairman 

of Fintech Scotland, aimed 
at raising the profile 
and local investment in 
technology and financial 
services in the Scottish 
economy

•  Recruited a number of 
graduate coding and 
software engineers 
through our partnership 
with Codeclan 

•  Set up a charity committee 
which supported initiatives 
raising over £50,000 for 
MND Scotland in 2019 

communities

•  Engaging in charitable 

activities

•  Providing jobs and 

investment

How do we engage

•  Support employment and 
apprenticeship schemes 
with graduate coding 
schemes

•  Support local STEM 

initiatives in schools and 
universities 

•  Support a chosen charity 
each year and work 
collaboratively to reach 
meaningful targets 

•  Host and attend meet-ups 
for Agile Scotland and 
other Fintechs 

21

Annual report and financial statements 2019Chief financial officer’s report

Positive

Momentum

2019 was a year that was characterised by 
political and economic uncertainty and market 
volatility, but which ended on a more solid 
footing as the political environment stabilised. 
The removal of these key issues in the last 
quarter of the year led quickly to a return in 
investor confidence allowing us to post a fourth 
consecutive quarter of gross inflow growth.

22

Strategic reportGovernanceFinancialsAnnual report and financial statements 2019

Stuart Geard 
Chief financial officer

“ …restructuring of our 
primary outsourcing 
relationships towards the 
end of the previous year, 
increased investment in 
online functionality and 
offline service…”

This positive momentum continued 
into the start of 2020 and while it 
will undoubtedly be impacted by the 
uncertainty and disruption brought 
about by Covid-19, gives us increased 
confidence for when there is a return  
to stability.

Returning to 2019, the difficult 
environment did have a negative impact 
on overall gross and net inflows in 2019, 
and by implication AUA and revenue 
and required us to carefully balance 
the need to respond to the challenging 
environmental conditions and our desire 
to continue investing in our business. 

As a result, Nucleus delivered a 
satisfactory financial performance 
in 2019, with its key financial metrics 
reflecting the impact of lower than 
expected net inflows and AUA, the 
restructuring of our primary outsourcing 
relationships towards the end of the 
previous year, increased investment in 
online functionality and offline service, 
and effective management of costs.

We remain confident that our investment 
in new initiatives and the ongoing 
development of our service and 
proposition leave us well-placed to 
benefit from a recovery in markets 
and investor sentiment, and to take 
advantage of the longer-term sectoral 
opportunity.

23

Strategic report

Governance

Financials

Financial key performance indicators 

Year ended 
December 
2019

Year ended 
December 
2018

Year ended 
December 
2017

Year ended 
December 
2016

Year ended 
December 
2015

Group

AUA¹

£'000

£'000

£'000

£'000

£'000

16,141,279

13,883,713

13,576,703

11,143,757

9,068,789

Gross inflows¹

1,941,712

2,290,236

2,607,759

1,854,830

1,977,783

Net inflows¹

Revenue

509,444

1,193,502

1,668,237

970,263

1,229,625

51,517

49,405

45,462

37,483

Net revenue¹

45,234

43,154

39,361

32,407

Adjusted EBITDA¹

Profit for the year after tax

Dividend paid

Adjusted EBITDA margin¹

7,923

5,953

3,873

17.5%

8,304

4,756

3,933

19.2%

6,248

4,111

4,813

15.9%

5,141

3,387

nil

15.8%

16.5%

33,091

28,166

4,637

4,300

nil

¹ 

Industry-specific financial performance measures. Included within this results announcement are alternative measures that the directors 
believe help to inform the results and financial position of the group. 

24

 
 
 
 
Financial review

Group

Opening AUA

Inflows

Outflows

Net inflows

Market movements

Closing AUA

Average AUA

Group

Revenue

AUA related fees paid

Net revenue

Other income

Total operating income

Staff costs

AUA related costs

Other direct platform costs¹

Platform development costs

Other costs¹

Adjusted EBITDA*

Depreciation*

Adjusted EBIT

Interest income

Interest expense*

Adjusted profit before tax

Other non-operating income

AIM admission costs

Share-based payments

Statutory profit before tax

Taxation

Statutory profit after tax

Adjusted profit after tax

Basic and diluted EPS

Adjusted EPS

Blended revenue yield (bps)**¹

Adjusted EBITDA margin

Year ended December 2019

Year ended December 2018

£m

13,884 

1,941 

(1,432)

509 

1,748 

16,141 

15,180 

£m

13,577 

2,290 

(1,097)

1,193 

(886)

13,884 

14,124 

Restated¹

Year ended December 2019

Year ended December 2018

£'000

51,517 

(6,283)

45,234 

105 

45,339 

(14,590)

(10,197)

(3,389)

(2,948)

(6,292)

7,923 

(667)

7,256 

80 

(2)

7,334 

17 

-

(349)

7,002

(1,049)

5,953 

5,941 

7.8p 

7.8p

29.8

17.5%

£'000

49,405 

(6,251)

43,154 

-

43,154 

(14,142)

(11,131)

(1,522)

(1,682)

(6,373)

8,304 

(585)

7,719 

11 

(7)

7,723 

22 

(1,688)

(404)

5,653 

(897)

4,756 

6,255 

6.3p 

8.2p

30.6

19.2%

¹  Platform-related mailing, bank charges, and errors and losses have been reclassified and restated from “other costs” to “other direct platform costs”.

*  Adjusted EBITDA excludes non-operating income, AIM admission costs and share-based payments and includes ROU asset depreciation and ROU lease 

liability interest. It is included within the strategic report as the directors believe this is a better representation of the underlying performance of the business.

**  Blended revenue yield is calculated by dividing annualised revenue over average AUA.

25

Annual report and financial statements 2019Revenue

Costs

AUA increased by 16.3 per cent over 
the year, from £13.9bn at 31 December 
2018 to £16.1bn at 31 December 2019, 
compared to a 14.2 per cent increase 
in the FTSE All-Share index over the 
same period. The £2.2bn increase in 
AUA comprised the impact of market 
movements of £1.7bn as markets 
recovered from their sharp decline in Q4 
2018, as well as net inflows of £509m, 
which were lower than in the previous 
year. This reflected not only the impact 
of the difficult external environment on 
gross inflows, but also the impact of 
increased outflows attributable to the 
larger asset base and the withdrawal 
of assets by firms acquired by 
consolidators. Lower levels of net inflows 
was a sector-wide issue throughout the 
period as illustrated by Fundscape, who 
reported net sales across the platform 
market in Q3 2019 as being the lowest 
since Q4 2012, immediately before the 
Retail Distribution Review (Fundscape 
Platform Report Q319 Issue, November 
2019). Net sales across the sector for 
the first three quarters of the year were 
down 39.0 per cent (on the same period 
in 2018).

Average AUA, which increased by 7.5 
per cent over the year from £14.1bn to 
£15.2bn, captures the impact of market 
volatility throughout the year, including 
the strong recovery in the first quarter 
of 2019 and the post-general election 
rise in December. As Nucleus’ revenue 
accrues on a daily basis, average AUA 
is a better indicator of top-line growth 
and compares to growth in net revenue 
for the year of 4.8 per cent (from £43.2m 
in 2018 to £45.2m in 2019). The lower 
rate of growth in net revenue resulted in 
a blended revenue yield in 2019 of 29.8 
basis points (2018: 30.6 basis points), 
reflecting a number of factors, including 
the revision of Nucleus’ distribution 
agreement with Paradigm, improved 
terms for Paradigm customers from July 
2019 and the introduction of improved 
terms for a small number of large 
adviser groups.

Staff costs increased by 3.2 per cent from £14.1m 
in 2018 to £14.6m in 2019, a slightly lower than 
anticipated increase. Notwithstanding this, full-time 
equivalent headcount increased from 218 to 236 
over the year, with a particular focus on recruitment 
in technology and customer servicing roles. The 
group has continued to deliver on its strategy of 
becoming the most technology enabled platform 
in the UK and this is evidenced by the increase in 
technology and change-related roles, increasing to 
70 as at 31 December 2019 and representing 29.7 
per cent of our total staff. 

As stated in previous communications, we expect 
the rate of increase in staff numbers to slow, with 
most additional recruitment continuing to be in 
technology-related roles.

AUA related costs, comprising principally the fees 
paid to Genpact (for administration services) and 
Bravura (for the licence of Sonata) decreased from 
£11.1m in 2018 to £10.2m in 2019, at an average 
cost of 6.72 bps (2018 – 7.88 bps). As stated in 
our half-year results, this reflects the contractual 
provisions within the restructured agreements as 
well as, to a lesser extent, the impact of service 
credits and the tiering benefits within a significant 
component of these costs. Looking forward, but 
subject to AUA recovering to the level prior to the 
market fall in Q1 2020, the group is set to benefit 
from the significantly lower basis points-related 
charges relating to incremental AUA, albeit with a 
reducing level of ‘fixed discounts’ that formed part 
of the Genpact contract renegotiation.

“ We are encouraged by 
what we have achieved 
in 2019 and the positive 
working relationship 
we have established 
with Bravura…”

26

Strategic reportGovernanceFinancialsThird party platform development expenditure 
for the year was £2.9m, in line with our stated 
objective of spending approximately £3m per year 
in this area. This comprised the costs of a further 
upgrade to the latest version of Sonata (which 
was completed in February 2019), development 
of considerable new functionality (made available 
to customers and advisers through two additional 
releases during the year or in the development 
pipeline for release in 2020) and investment 
in testing software and other tools. We are 
encouraged by what we have achieved in 2019 
and the positive working relationship we have 
established with Bravura and will seek to allocate 
similar amounts of capital to platform development 
expenditure in future years.

Other direct platform costs increased from 
£1.5m to £3.4m, primarily as a result of Nucleus 
becoming responsible for the cost of platform 
hosting from August 2019 and assuming the cost 
of platform-related printing and posting from May 
2019 (following the restructure of our relationship 
with Genpact). This increase in costs is consistent 
with guidance given previously and represents 
an increase in the fixed cost base of the group (in 
exchange for a decrease in variable AUA related 
costs payable to Genpact). The balance of other 
direct platform costs relates to surround platform 
licence fees, bank charges and compensation 
costs. These costs, together with the platform-
related printing and postage costs increased from 
£1.5m in 2018 to £2.3m in 2019, reflecting in part 
the responsibilities taken on from Genpact but also 
the larger size of the business and higher than 
expected compensation costs.

Since taking over the service, printing and posting 
costs have largely been optimised through 
automation, and we will seek similar efficiencies 
concerning the hosting of the platform. In this 
respect, we completed a proof of concept in H2 
2019 for moving all aspects of the hosting of the 
platform to the cloud and will determine the optimal 
timing of such a move (and consequently the 
realisation of related cost savings) in conjunction 
with other development priorities.

Other costs decreased by £0.1m (or 1.3 per cent) 
from £6.4m in 2018. These costs, which include the 
costs of our larger Edinburgh head office premises 
(on an ‘all-in’ basis as opposed to an IFRS 16 Leases 
basis that is used for statutory reporting purposes), 
the incremental costs associated with being a 
quoted business, higher FSCS levies from April 2019 
and the increased overhead costs attributable to 
the increased size of the business, benefited from 
the £0.4m settlement received from a previous 
service provider as well as positive variances on a 
number of overhead cost lines.

Annual report and financial statements 2019

IFRS 16 impact

With effect from 1 January 2019 the group 
implemented IFRS 16 Leases, the details and impact 
of which are set out in the changes in accounting 
policies note in the financial statements. To 
provide a consistent and comparable indication of 
financial performance, adjusted EBITDA has been 
determined on a basis consistent with that applied 
in the 2018 annual report and financial statements. 
The required adjustment relates to IFRS 16-derived 
right of use (ROU) asset depreciation and ROU 
liability interest, which are included within other 
costs in the financial review.

Operating margin

Our operating margin (as reflected by the adjusted 
EBITDA margin) decreased from 19.2 per cent in 
2018 to 17.5 per cent in 2019, mainly as a result 
of the contractual changes referred to above and 
the significant increase in platform development 
expenditure over the prior year. Similarly, adjusted 
EBITDA decreased by 4.6 per cent from £8.3m to 
£7.9m, a result that we are satisfied with given the 
difficult trading environment and the considerable 
investment in the business.

Profit before tax 

Statutory profit before tax increased by 23.9 per 
cent over the previous year, with the prior year 
results including £1.7m of costs relating to the 
company’s admission to the AIM market. 

Share-based payment expenses decreased by 
13.6 per cent to £0.3m, despite the introduction of 
a new LTIP tranche in 2019, reflecting the impact 
of the challenging environment on the stretching 
performance criteria within the long term incentive 
schemes.

Taxation 

The group’s effective tax rate of 15.0 per cent 
(2018: 15.9 per cent) incorporates the impact of 
expenses that are non-tax deductible of £0.1m 
(2018: £0.4m), more than offset by the impact of tax 
credit amounts of £0.3m (2018: £0.5m) in respect 
of qualifying research and development (R&D) 
expenditure relating to the prior 2 years. With the 
group no longer qualifying for the SME R&D scheme 
with effect from the beginning of 2018, an R&D tax 
credit in respect of 2018 has been recognised in 
2019 under the RDEC scheme and accounted for 
as other income of £0.1m, which has then been 
subject to corporation tax at 19 per cent.

27

Dividend

During the year, and consistent with our dividend policy, we 
paid a final dividend in respect of the 2018 financial year of 
£2.7m (or 3.6 pence per share) and an interim dividend in 
October of £1.1m (or 1.5 pence per share). This compares to 
dividends paid in the prior year of £4.0m, comprising pre-
admission dividends in June and July 2018 totalling £2.9m, 
as well as an interim dividend in October 2018 of £1.1m (or 1.4 
pence per share).

As detailed in the following section on financial position, 
the directors are confident that the group’s capital structure, 
solvency position, high conversion rate of profit to cash, no 
borrowings and available liquidity can support the group 
through a period of material uncertainty. However, in light of 
the exceptional and open-ended uncertainty caused by the 
Covid-19 pandemic, the recent collapse in equity markets and 
the still rapidly changing environment, the board has decided, 
in the interests of prudence, not to recommend a final dividend 
for the year ended 31 December 2019.

The decision to suspend payment of the 2019 final dividend 
will allow the group to preserve capital until there is greater 
clarity on the effect of Covid-19 on Nucleus, its users, its 
customers and the broader economy. The board will continue 
to assess the situation and the appropriateness of paying a 
second interim dividend relating to the financial year ended 31 
December 2019.

The dividend suspension thus affords Nucleus increased 
flexibility and protection at a time of unprecedented 
uncertainty.

2019 
financial 
year
£’000

Pence

-

1,139

-

1,139

19.2%

1.5

-

1.5

2018 
financial 
year
£’000

2,870

1,063

2,734

Pence

1.4

3.6

3,797

5.0

60.7%

Pre-admission 
dividend
Interim 
dividend
Final 
dividend*
Combined 
dividend (post 
admission)*
Pay-out ratio* 

Cash flow

We continue to achieve a high conversion rate of operating 
profit to cash before payment of dividends.

* 2019 suspended

28

Financial position

Nucleus continues to be funded 
entirely by equity capital and has no 
borrowings, save for in respect of the 
lease of our Edinburgh headquarters, 
which is recognised as a lease liability 
under IFRS 16 Leases.

The group has historically not 
recognised any intangible assets as 
the relevant expenditure did not meet 
the IFRS asset recognition criteria. This 
includes expenditure incurred internally 
or payable to third parties for the 
development of the platform. However, 
with the implementation of IFRS 16 we 
have recognised a right of use asset 
in respect of our head office premises 
lease, and we have also recognised, in 
accordance with IAS 38, an intangible 
asset relating to the development and 
licensing of Nucleus IMX which we plan 
to launch in H1 2020. 

All surplus capital not required for 
working capital purposes is held in cash 
and is governed by an embedded capital 
management policy. At the end of the 
financial year, the group had £18.5m of 
cash and cash equivalents, representing 
94.0 per cent (2018 – 101.1 per cent) of 
the group’s net assets. The group also 
has access to a £5.0m uncommitted 
overdraft facility from RBS International 
that is undrawn and has not been 
accessed for the last three years.

The group’s liquidity management is 
governed by an embedded liquidity 
management policy and framework. 
This requires the group’s liquidity 
requirements to be projected over the 
five-year planning period to ensure the 
group has sufficient cash (including 
predetermined buffer levels) to run the 
business at all times and it is able to 
withstand a number of defined severe 
but plausible shocks.

As an IFPRU-regulated firm, Nucleus 
is required to maintain, at all times, 
financial resources and internal capital, 
including own funds and liquidity 
resources, that are adequate both as to 
amount and quality to ensure there is no 
significant risk that its liabilities cannot 
be met as they fall due. 

Strategic reportGovernanceFinancialsYear ended  
December 2019

Year ended  
December 2018

£’000

£’000

253

3,476

18,525

4,212

19,706 

19.7%

11,424

-

-

17,672

-

17,473

20.6%

10,537

While it is too early to estimate the impact of the Covid-19 
pandemic on the group, the reaction to the uncertainty 
has reduced the value of most asset classes, which in turn 
has reduced the group’s AUA and could materially impact 
inflows, with the consequence of both being a negative 
effect on revenue. Advisers, customers and suppliers will 
also be affected by the pandemic, although the extent of 
such disruption is yet to be determined. Notwithstanding 
this considerable uncertainty, the group has a robust capital 
structure and solvency position, high conversion rate of profit 
to cash, no borrowings and available liquidity. We will consider 
and implement identified mitigating actions should these be 
required (including in respect of expense management and 
dividend payments) but will seek to not take actions that might 
constrain the strategic development of the business unless 
conditions deteriorate to the extent that this is required.

The directors consider that the group has adequate resources 
to remain in operation for the foreseeable future and have 
therefore continued to adopt the going concern basis in 
preparing these financial statements.

Stuart Geard 
Chief financial officer

Group financial position

Intangible assets

Right of use lease assets

Cash and cash equivalents

Lease liabilities

Net assets

Capital adequacy ratio

Excess capital – above 8% regulatory requirement

In practice, Nucleus determines its minimum regulatory 
capital requirement as the highest of the formulaic pillar I 
fixed overhead requirement, its internal pillar II assessment of 
the amount of capital required to be held against a number 
of identified severe but plausible risks and the net cost of 
performing an orderly and responsible wind-down. In addition 
to its regulatory minimum capital requirement, Nucleus 
applies a buffer of 25 per cent in setting its internal minimum 
capital requirement and then aims to manage its capital within 
a target capital range above that.

At the end of the financial year, the group had a pillar I 
statutory capital ratio of 19.7 per cent (amounting to £11.4m of 
capital in excess of the 8 per cent minimum regulatory capital 
requirement). 

The group’s capital requirements are reviewed on a 
quarterly basis and are also subject to periodic stress 
testing to evidence that its regulatory capital requirements 
can continue to be met in a range of stressed scenarios 
(including macro-economic shocks, company-specific shocks 
and a combination of simultaneous internal and external 
shocks). The output of the stress testing is subject to a set of 
mitigating actions, including in respect of staff recruitment 
and remuneration, platform development expenditure, 
discretionary expenditure, dividend payments and interim 
profit verification, applied as appropriate to each scenario. 
In all scenarios incorporating a significant shock to financial 
markets, the nature of Nucleus’ revenue (ongoing annuity-
type revenue derived from asset classes that are not equally 
correlated to equity markets) acts as an inherent mitigant.

Finally, the group’s capital position is subject to a number of 
approved ‘reverse stress tests’. These tests (which in 2019 
included the collapse of financial markets as a result of a 
second global financial crisis but with central banks unwilling 
or unable to provide adequate support and stimulus) have 
a number of benefits, including identifying key vulnerabilities 
in the business that could cause it to fail, identifying external 
drivers that could result in a wind-down and the identification 
of early risk indicators and management actions. 

29

Annual report and financial statements 2019Principal risks and uncertainties

Controlling

our risks

The following principal risks relate to the group’s 
business and the wider sector in which it 
operates. The risks and uncertainties described 
below are not intended to be exhaustive.

Additional risks and uncertainties not 
presently known to the directors or 
that the directors currently deem to be 
immaterial could also have an adverse 
effect on the group’s business and 
financial performance.

The group operates a risk management 
framework through which it 
systematically identifies actual and 
potential risk events and seeks to put in 
place appropriate policies and controls 
as safeguards. 

Our key risk categories as set out in 
our risk taxonomy are summarised 
on the following pages, and these 
are managed within the risk appetites 
set by the board on an annual basis. 
Additional information can be found  
in our Pillar 3 disclosure which can  
be found on the company’s website 
https://nucleusfinancial.com/investors. 

30

Strategic reportGovernanceFinancialsBusiness model risks

Fluctuations in capital markets, and 
economic, political and market factors 
that are beyond the group’s control

The group’s revenue and performance 
are directly linked to the value of AUA 
held on the platform, which in turn is 
linked to the level of inflows, outflows 
and the performance of the assets and 
asset classes into which customers have 
invested. A decline in capital market 
asset values may: (i) reduce the value 
of the AUA on the platform; (ii) prompt 
customers (in conjunction with their 
financial advisers) not to make further 
investments or to withdraw funds from 
the platform; and (iii) make it more 
difficult for financial advisers to attract 
new customers to advise through the 
platform. 

Economic, political and market factors 
can also affect the level of inflows 
and outflows and the performance 
of investment assets. For example, 
a general deterioration in the global 
economy, and the UK economy in 
particular, may have a negative impact 
on customers’ disposable income and 
assets, and the value of savings and 
investments on the platform.

“ The group operates 
a risk management 
framework through 
which it systematically 
identifies actual and 
potential risk events 
and seeks to put in 
place appropriate 
policies and controls 
as safeguards.”

31

Andrew Smith 
Chief technology officer

Culture risk

Conduct risk is an intrinsic risk to 
our business as our behaviour and 
organisational structures have the ability 
to impact customer outcomes, market 
integrity and competition in our chosen 
markets. Our values are embedded in 
our business strategy and our internal 
systems and controls are focused on 
delivering our business plan while 
meeting our various culture and conduct 
expectations. Similarly, as a listed and 
regulated business, governance risk 
is intrinsic to our business model. We 
believe good governance provides 
assurance to our stakeholders that we 
are focused on what matters most, our 
conduct and customer outcomes.

Annual report and financial statements 2019Reliance on key suppliers

Nucleus, like many other participants 
in the wrap platform market, operates 
a business model that outsources 
selected components of its operations 
and technology services, and enters 
into agreements with selected product 
providers to distribute and administer 
their products as part of the Nucleus 
wrap platform. As a result, the group 
has a reliance on its key suppliers and 
performance issues affecting these 
products and services may have an 
adverse impact on Nucleus’ strategy 
and business performance.

The group’s key suppliers are: 

•  Genpact WM UK Limited, who 
provide Nucleus with wrap 
administration services;

•  Bravura Solutions Limited, who 
provide Nucleus with platform 
technology services;

•  Scottish Friendly Assurance Society 
Limited and Sanlam Life & Pensions 
UK Limited, who provide the onshore 
bond tax wrappers on the platform;

•  RL360, who provides the offshore 

bond tax wrapper on the platform, 
and

•  Winterflood Securities Ltd (a 

division of Winterflood Business 
Services), who provide Nucleus with 
stockbroking services. 

“ We believe good 
governance provides 
assurance to our 
stakeholders that 
we are focused on 
what matters most, 
our conduct and 
customer outcomes.”

Competition

The provision of advised platforms is 
competitive and Nucleus faces significant 
competition from a number of sources, 
including other intermediated platform 
providers, life insurance companies, asset 
and fund managers and direct to consumer 
investment platforms. While the group strives to 
remain competitive by continuing to develop its 
online and offline offering, the risk exists that it is 
unable to adapt to changing market pressures 
or customer demands, keep pace with 
technological change and platform functionality 
relative to its competitors or maintain its market 
share given the intensity of the competition.

Competition may also increase in response 
to demand dynamics, further consolidation 
(including vertical integration) in the wider 
financial services sector, new entrants to the 
market or the introduction of new regulatory 
requirements (including those targeted at 
financial advisers or other market participants). 
In addition, pricing pressure across the 
investment lifecycle is prevalent as competitors 
invest in new technologies and new blends 
of products and services to deliver value and 
compelling propositions for their customers and 
other stakeholders.

Relationship with financial advisers

While Nucleus has been able to maintain 
strong, longstanding relationships with its 
adviser users, there can be no assurance that 
this will continue. The group could lose or impair 
relationships as a consequence of, among 
other things, operational failures, uncompetitive 
functionality or pricing, reputational damage, 
consolidation and vertical integration in the 
financial advice market or the closure of firms of 
financial advisers. The loss of, or deterioration 
in, the group’s relationships with its financial 
adviser base, particularly those responsible 
for directing significant inflows to the platform, 
could have a material adverse effect on AUA 
and revenues.

32

Strategic reportGovernanceFinancialsAnnual report and financial statements 2019

Operational and regulatory risks

Operational 

The nature of the activities performed by the group is such 
that a degree of operational risk is unavoidable. Operational 
risk may have a number of consequences, including deficient 
service delivery, poor customer outcomes, an inability to scale 
effectively, reputational damage and financial loss.

The group’s operational risks can be divided into three main 
categories (people, technology, and operational process and 
controls) with relevant examples of each below.

Nicola Megaw 
Chief legal officer

People 

• 

Failure to attract, train, motivate and retain core skills and knowledge in  
the group.

•  People-related errors in core processes.

Operational process and controls

• 

• 

Failure in core processes and controls (whether preventative or detective), either by 
the group or by third parties.

Failure in systems and controls in place to meet the requirements of taxation and 
other regulations in respect of the suitability of certain investments to be held within 
certain tax wrappers and accounts.

Operational resilience and technology

• 

• 

• 

Failure of, or disruption to, the sophisticated technology and advanced information 
systems (including those of the group and its third-party service providers) upon 
which the group is dependent.

Inability to respond to the need for technological change as a result of the failure to 
continue to improve new technologies, through lack of appropriate investment in new 
technologies or through such investment proving unsuccessful.

Failure to maintain existing technologies or to invest appropriately in continuing 
improvements to those technologies.

•  Vulnerability of the group’s networks and platform (and those of its third-party service 
providers) to security risks, cyber-attack or other leakage of sensitive or personal data.

•  Vulnerability of the group’s networks and platform (and those of its third-party service 
providers) to security risks or cyber-attack leading to direct theft of monies or assets.

33

Regulatory

Regulatory risk includes the risk of non-compliance with existing regulatory requirements as well as the risk 
relating to changes in government policy and applicable regulations:

a. 

Impact of a material breach of existing regulatory requirements 

If Nucleus Financial Services Limited (NFS) or any other member of the group, and/or any of its key 
suppliers, were to commit a serious breach of any of the regulations that apply to it (not least the 
applicable regulatory regime relating to the group’s FCA authorisations and its FCA regulated activities), 
there could be both regulatory and financial consequences (including, without limitation, sanctions, 
fines, censures, loss of permissions and/or the cost of being required to take remedial action). 

b. 

Impact of material new regulation and forthcoming regulatory change. 

New regulation in 2019

SM&CR came into effect for Nucleus on 9 
December 2019. The FCA classes Nucleus as 
a core SM&CR firm. The four senior manager 
function (SMF) holders - Angus Samuels, David 
Ferguson, Stuart Geard and Yvonne Clough - are 
now individually accountable to the FCA and 
will be held responsible for failings within their 
documented areas of responsibility. The certification 
regime under SM&CR covers the remaining 
significant management function holders and 
staff (certification staff) who can cause ‘significant 
harm’ to the firm and/or its customers. The SMFs 
are responsible for supervising the certification 
staff and must certify on an annual basis that these 
individuals remain fit and proper.

In November 2019, new customer information 
requirements came into effect for pensions. This 
included the introduction of “wake-up” packs, 
a single page summary - (given at age 50 and 
included with wake-up packs issued at defined 
intervals after age 50) and retirement risk warnings.

34

Forthcoming regulatory 
change

Brexit took place on 31 January 2020. 
Statutory instruments took effect on that 
date to deliver transitional requirements 
until the final legislative changes are 
made. Most existing European financial 
services regulatory requirements will 
be grandfathered into UK legislation to 
allow a smooth transition. 

The FCA’s investment platforms market 
study from 2017 introduced changes 
relating to in-specie transfers between 
platforms from July 2020. The changes 
include requiring the facilitation of unit 
class conversions to enable in-specie 
transfers.

The new prudential regime for investment 
firms, the Investment Firm Regime (IFR), 
comes into effect on 26 June 2021. This 
will replace the capital requirements 
directive and regulation (CRD IV and CRR) 
for small and medium-sized investment 
firms. We do not anticipate that the 
impact of the changes will be material to 
our risk profile.

Strategic reportGovernanceFinancialsFinancial and liquidity risks

Solvency (including access to capital)

Liquidity

The group’s liquidity position is subject to a number 
of factors that may generate liquidity strain in the 
short or medium term. The group manages its 
liquidity risk through an ongoing evaluation of its 
working capital requirements against available 
cash balances and credit facilities. The group also 
has a defined liquidity management framework 
that requires management to monitor and report 
on liquidity positions and potential risks to the audit 
committee and board on a quarterly basis.

The strategic report was approved by the board of 
directors on 6 April 2020 and signed on its behalf by

David Ferguson 
Director

Stuart Geard 
Director

The group is required to maintain and have 
available to it a sufficient level of capital as 
determined by the requirements applicable to an 
IFPRU 125k limited licence investment firm and a 
non-insured Sipp operator. 

The group may require access to additional capital 
for a number of reasons, including increased 
regulatory capital requirements, and there is no 
assurance that such additional capital will be 
available (or available on favourable terms).

Nucleus is a public company and its entire issued 
share capital is admitted to trading on the AIM 
market of the London Stock Exchange (LSE), which 
provides the group with access to capital markets 
if required. The group also operates a dividend 
policy, with the intention that it will pay regular 
dividends - however the ability of the group to pay 
dividends is dependent on a number of factors 
including, among other things, the results of its 
operations, its financial condition, anticipated cash 
requirements, regulatory capital requirements, 
future prospects and its profits available for 
distribution, and there can be no assurance that the 
group will pay dividends or, if a dividend is paid, of 
the amount that any dividend will be. 

Barry Neilson 
Chief customer officer

35

Annual report and financial statements 2019Strategic report

Governance

Financials

Governance

36

Annual report and financial statements 2019

Risk management framework 

Corporate governance statement 

Board of directors 

Audit committee report 

Risk committee report 

Nomination committee report 

Remuneration and HR committee report 

Directors’ report 

Directors’ responsibilities statement 

38

40

42

49

51

53

54

62

66

37

Risk management framework

Robust and

scalable

The board’s objective regarding risk management is to 
deliver the group’s strategy and business plan supported 
by a robust, scalable and enterprise wide governance, 
risk management and control framework. 

Our framework is concerned with:

•  Embedding a risk aware culture with risk 

management recognised as a management 
competence, critical to the delivery of our 
business strategy and performance targets. 

We use a clearly defined risk framework to 
effectively identify, assess, manage and report the 
group’s risks. The framework is set out in our risk 
management policy and is subject to annual review 
and challenge by the risk committee.

•  Demonstrating it is proportionate and effective 
in the governance and performance of risk 
management for an authorised and regulated 
investment firm.

•  Evidencing our business strategy and business 
planning process are aligned with the risk 
management framework.

•  Demonstrating we manage our risk appetite 
tolerances and limits across agreed risk 
categories.

•  Demonstrating we meet all applicable 

regulatory principles and requirements on 
an ongoing basis and do so based on strong 
and effective risk management culture and 
structures.

38

Strategic reportGovernanceFinancialsAnnual report and financial statements 2019

In assigning risk management responsibilities, 
the group operates an approach to risk 
management that is commonly referred to as 
the “three lines of defence” model. The activities 
within each of the three lines are:

1

First line of defence

Business lines have responsibility for identifying, assessing and 
managing their risks through a sound set of policies, processes and 
controls. Business lines are also responsible for the development 
and deployment of appropriate mitigating actions and embedding of 
systems and controls.

2

Second line of defence

The roles of the second line risk and compliance functions are to develop 
and maintain the group risk and compliance management policies 
and frameworks. Review of the effectiveness of the risk management 
practices performed by operational management is evidenced through 
effective assurance reporting to management and the audit committee. 
The second line also provides support and advice to the business risk 
owners in reporting risk related information within the group, including 
management information on risk and assurance matters to the audit 
and risk committees and the board. The risk committee receives regular 
reporting from the second line on business performance against risk 
appetites across the risk universe.

3

Third line of defence

The group engaged Deloitte LLP as an appointed internal audit 
function to serve as its third line of defence on a fully outsourced basis. 
Through the model the group obtains independent assurance on the 
effectiveness of its control environment for material processes, Cass 
handbook arrangements, and cyber frameworks. Internal audit, through 
a risk-based approach, provides assurance to the audit committee and 
the board on how effectively risks are assessed and managed, and the 
effectiveness of the risk management framework. Findings arising from 
these audit processes are reported to the audit committee.

The group also engages other third parties to provide independent 
assurance. 

39

Corporate governance statement

Support and

encourage

I am pleased to present our report on corporate 
governance. On behalf of the board, I acknowledge 
the importance of corporate governance and the 
board’s role in overseeing the business. This has 
certainly been the case again in 2019 as we have 
continued to embed our culture, conduct, policies 
and values throughout the year.

40

Strategic reportGovernanceFinancials“ At Nucleus we believe that our corporate 
governance arrangements should support and 
encourage effective risk management, diversity 
of thought and robust decision making.”

During 2019 we tested and enhanced 
our governance arrangements with 
the introduction of the SM&CR, which 
promotes individual accountability 
across our business.

Angus Samuels 
Chair

6 April 2020

In 2018 we adopted and implemented 
the Quoted Companies Alliance (QCA) 
Corporate Governance Code (the 
“QCA Code”) and we comply with all its 
principles, welcoming a code which is 
proportionate to a company of our size 
and complexity. We publish our annual 
statement of compliance with the QCA 
Code on our website (which was last 
updated in September 2019) and this 
can be found at https://nucleusfinancial.
com/investors.

At Nucleus we believe that our corporate 
governance arrangements should 
support and encourage effective risk 
management, diversity of thought and 
robust decision making. We believe 
there is huge value in delivering effective 
leadership and a corporate culture 
based on ethical values and behaviours. 
Our governance should support our 
strategy for growth, commitment to the 
creation of shareholder value in the long 
term and our desire to deliver good 
outcomes for our customers. 

41

Annual report and financial statements 2019Board of directors

Angus Samuels 
(appointed July 2006, chair since March 2017)

Margaret Hassall 
(appointed July 2018)

Independent non-executive chair

Independent non-executive director

Angus started his career as a stockbroker and became a 
partner in Fergusson Bros, Hall Stewart and co. (a leading 
South African stockbrokers). He has previously held a number 
of chief executive officer roles and currently serves as the 
Chairman of UK-based financial services group the Punter 
Southall Group and corporate finance business Craven 
Street Capital Limited. He also holds a number of other non-
executive directorship positions, including Sanlam UK Limited 
and Sanlam Life and Pensions UK Limited.

Margaret has experience of and has developed knowledge 
in various industry sectors including manufacturing, utilities 
and financial services. She has held a number of senior 
executive positions at Barclaycard plc, Bank of America Merrill 
Lynch Corporation and The Royal Bank of Scotland plc. and in 
addition to her executive roles, has also worked extensively as 
a consultant for Deloitte, Oracle Corporation and Wavestone 
Limited, and led the Financial Services consulting business for 
Charteris plc. Since 2016 Margaret has been an independent 
non-executive director at One Savings Bank plc, where she 
was a member of the risk and audit committees. She is also 
a non-executive director at Ascention Trust (Scotland) and 
ReAssure UK services limited.

Jonathan Polin 
(appointed July 2016)

Alfio Tagliabue 
(appointed February 2020)

Non-independent non-executive director

Non-independent non-executive director

Jonathan began his financial services career with Prudential 
plc before taking up the position of Managing Director UK, 
European and Middle Eastern sales at what was formerly 
known as Aberdeen Asset Management plc. Prior to this 
Jonathan was a director at Ignis Asset Management Limited. 
Jonathan has also held the position of chief executive officer 
of wealth management firm, Ashcourt Rowan plc, before 
becoming the group chief executive officer of Sanlam UK 
Limited. Furthermore, Jonathan holds the position of non-
executive director at Blackett Walker and Avidus Scott Lang.

Alfio’s experience has spanned across the investment and 
wealth management sector, where he has held a number of 
CEO and CFO positions, as well as over 15 years’ experience 
as a board level consultant and advisor in financial services, 
investment management and other sectors. Alfio spent five 
years in his early career with Mars & Co, before moving to 
Man Group plc, Ashcourt Rowan plc, Sanlam UK and latterly 
Sanlam Investments Limited, where he has held the position 
of CEO since 2016.

Chair of the remuneration and HR committee

Chair of the nomination committee

Remuneration and HR committee member

Nomination committee member

42

Strategic reportGovernanceFinancialsTracy Dunley-Owen 
(appointed July 2018)

John Levin  
(appointed April 2017)

Independent non-executive director

Senior independent director

Tracy possesses wide-ranging experience in financial services 
at senior level, specifically within the fields of audit and risk. 
She has held senior executive finance roles in addition to 
board, audit and risk committee responsibilities at various 
companies within the Old Mutual plc group, Guardian 
Financial Services group, a division of Swiss Reinsurance 
Company Limited and Celestial Financial Services Limited. 
Tracy is currently a non-executive director and chair of the 
Audit Committee for Sun Life Assurance Company of Canada 
(UK) Limited and non-executive director of Simplyhealth 
Group Limited, Lifecheq (Pty) Limited and Women’s Investment 
Portfolio Holdings (Pty) Limited.

John co-founded and is chair of the technology platform 
Certua and the Quanis Group of companies which provides 
business technology solutions for the insurance industry. John 
also co-founded Telecom Plus plc where he was a non-
executive director from 1997 to 2006. John has held senior 
positions in several companies including chair of Amtrust 
Europe Limited and chief executive officer and non-executive 
director of IGI Group Limited. John is currently the chair of 
Rocketer Consulting Limited. John has also held the positions 
of non-executive director at Pedigree Livestock Insurance 
Limited, Car Care Plan (Holdings) Limited, Motor Insurance 
Company Limited and chair of Q-Cloud Services Limited.

David Ferguson 
(co-founder and CEO since 2006)

Chief executive officer

Stuart Geard 
(appointed October 2012)

Chief financial officer

David was a trainee actuary prior to working at asset 
management firm Ivory & Sime Limited and what was then 
known as Scottish Life International Limited. David is currently 
a director of Abacus Financial Marketing Limited, chair of 
FinTech Scotland and a member of Her Majesty’s Treasury 
Fintech Envoy for Scotland. 

Stuart started his career with what is today PwC South Africa 
before moving to Sanlam Limited as a senior manager in 
corporate finance. He was head of finance and investments 
for what is now Sanlam Life and Pensions UK Limited prior 
to becoming finance director of Sanlam UK Limited. He also 
served as director at Sanlam Private Investments UK Limited 
and Sanlam Life and Pensions UK Limited and audit and risk 
committee chair of most of the Sanlam Group’s interests in 
the UK. 

Chair of the audit committee

Audit committee member

Chair of the risk committee

Risk committee member

43

Annual report and financial statements 2019 
Our board

The board of Nucleus consists of a 
team of executive and non-executive 
directors working together and using 
their knowledge and experience of 
UK financial services and platform 
businesses to drive Nucleus forward 
and achieve good outcomes for its 
customers. 

We believe our board possesses all the necessary 
attributes to effectively steer and challenge the executive 
team and assess the quality of management decision 
making. The board must also ensure the group’s 
obligations to its shareholders and wider stakeholders 
are understood and met.

Our board is collectively responsible for setting out the 
strategy and vision of the group. It is also responsible 
for shaping and instilling company values, culture 
and standards, providing oversight of and challenge 
to management and for ensuring the maintenance of 
sound systems of internal control and risk management.

Meeting attendance

Independent non-executive directors

Board ¹

Audit 
committee ² 

Risk 
committee 3 

Nomination 
committee 4 

Remuneration 
and HR 
committee 5 

Angus Samuels (chair)

John Levin

Margaret Hassall

Tracy Dunley-Owen

Non-independent  
non-executive directors

Jeremy Gibson 

Jonathan Polin

Executive directors

David Ferguson

Stuart Geard

12

11

12

11

12

10

12

12

7

5

n/a

7

7

n/a

n/a

n/a

4

3

n/a

4

4

n/a

n/a

n/a

4

3

4

5

3

5

n/a

n/a

n/a

3

n/a

n/a

n/a

4

n/a

n/a

¹ The board met twelve times and held three board sub-committee meetings in 2019

² The audit committee met seven times in 2019.

³ The risk committee met four times in 2019.

4 The nomination committee met four times in 2019.

5 The remuneration and HR committee met five times in 2019.

44

Strategic reportGovernanceFinancialsBoard constitution

Our schedule of board reserved matters was 
adopted on our admission to AIM in 2018 and is 
reviewed regularly. It covers topics such as strategy 
and management, governance, financial reporting 
and controls, internal controls and remuneration. 
The schedule of reserved matters can be found at 
https://nucleusfinancial.com/investors. 

There is a relationship agreement in place between 
the company and its majority shareholder, Sanlam 
UK Limited (Sanlam), the details of which were 
disclosed in the company’s Admission document 
which can be found at https://nucleusfinancial.
com/investors. The relationship agreement 
contains a number of provisions designed to 
protect the interests of shareholders as a whole 
as well as to ensure that the company is able to 
carry on its business independently from Sanlam, 
and as a result supports independent, effective 
and transparent decision-making by the board. 
The relationship agreement also specifies that at 
all times a majority of the board will be comprised 
of directors who are considered by the board 
to be unconnected and free from any business, 
employment or other relationship with the Sanlam 
Group. Pursuant to the relationship agreement, it 
has been agreed that Sanlam nominated directors 
do not qualify as independent directors and as 
such, Jonathan Polin and Alfio Tagliabue are not 
considered independent non-executive directors of 
the company. 

The board commits to following the QCA Code 
which we believe will further support independent, 
effective and transparent decision-making, 
enhance collective and individual performance 
and drive sustained performance. The board 
considers Angus Samuels, John Levin, Margaret 
Hassall and Tracy Dunley-Owen to be independent 
non-executive directors and, as such, free of any 
relationship which could materially interfere with 
the exercise of their independent judgement. 
Further commentary around the independence of 
our directors can be found within the company’s 
statement of compliance with the QCA Code, which 
can be found at https://nucleusfinancial.com/
investors. 

The board meets at least quarterly and, along 
with executive management, holds an annual 
strategy day to review potential strategic initiatives 
and alignment with our business and strategic 
planning activities. Regular training across a 
range of topics is offered to our board in addition 
to the learning and development that each 
director undertakes individually. 

Annual report and financial statements 2019

John Levin was appointed as the senior 
independent director (SID) in May 2019. This 
followed a decision to create the role taking into 
account the size and scale of the company, its listed 
status and the implementation of SM&CR. The SID 
acts as a sounding board and key support to the 
chairman, and acts as an intermediary for other 
directors as required. 

The company secretary and the chief executive 
officer report directly to the chairman. The company 
secretary acts as an internal but impartial adviser to 
the board, specifically on governance matters, and 
provides support to the board by managing the 
agenda planning cycle and ensuring that the board 
receives quality information in a timely fashion. She 
also supports the chair in assessing training needs 
and arranging training for the board as required.

Board effectiveness

The Nucleus board and its committees are 
committed to periodic evaluation of their 
performance and effectiveness. This commitment is 
evidenced in our corporate governance framework 
as part of the board schedule of reserved 
matters and the terms of reference of each board 
committee. The board performance evaluation is 
led by the chair and supported by the company 
secretary. Individual performance reviews for each 
director are the responsibility of the chair and are 
carried out annually. 

During 2019, the board and each board 
executive management committee reviewed their 
effectiveness as part of a co-ordinated programme 
throughout the year. Building on the feedback 
from each review, the terms of reference for each 
committee were reviewed along with the business 
to be conducted at each meeting during the year.

The board recognises that well-informed and high-
quality decision making is a critical requirement for a 
board to be effective. During 2019, with the support 
of the company secretary, the board continued 
to build on the design and implementation of its 
procedures for decision making and information 
sharing. A new template was introduced for all 
reports to board and management committees 
which reduced volume and improved quality and 
consistency. The changes formed part of the overall 
review of our governance arrangements aligned 
to the SM&CR for solo-regulated firms which came 
into effect in December 2019, and which is designed 
to bring greater individual accountability across 
the senior team. A capability framework was also 
created, which acts as a responsibilities map for 
every discipline in the organisation, and aligns to 
our authorities framework and board reserved 
matters. These tools provide greater clarity and 
boundaries for our people and align to the ongoing 
work to create clear leadership outcomes, and in 
particular, to promote greater autonomy and agile 
working practices. 

45

Board oversight of Nucleus’ risk 
management and control framework

The board has overall responsibility for risk 
management and internal controls and is 
supported by the risk and audit committees. Details 
of our principal risks and uncertainties can be 
found on pages 30 to 35 and a summary of our risk 
management framework can be found on pages 
38 to 39. Further details can be found in our Pillar 
3 disclosure and statement of compliance with the 
QCA Code, both of which can be found at https://
nucleusfinancial.com/investors.

Communication with shareholders 
and stakeholders

The board is committed to maintaining an ongoing 
dialogue with the group’s shareholders and 
stakeholders. 

It is intended that all directors will attend our AGM 
to be held on 20 May 2020 and that shareholders 
will be given the opportunity to ask questions. 
Dialogue with shareholders and wider stakeholders 
is welcome.

Our broader engagement with our stakeholders 
is set out in our s172 report which can be found 
on pages 18 to 21, and is also detailed in our 
statement of compliance with the QCA Code, which 
can be found at https://nucleusfinancial.com/
investors. 

On behalf of the board

Angus Samuels 
Chair

6 April 2020

Director induction, training  
and re-election

Nucleus invites each new director to receive a 
tailored induction including typical elements such 
as briefings with members of the executive team 
and other people across the business. All our 
directors are also given the opportunity to meet 
with other stakeholders such as our platform users, 
our customers and key suppliers. 

The group is committed to supporting individual 
director development needs and has most recently 
arranged training on SM&CR, the conduct rules, 
cyber-crime, Icaap and the prudential regime as 
well as offering regular Cass training. Furthermore, 
all directors can take independent advice in 
support of their duties at the group’s expense and 
under the board policy for obtaining independent 
advice. Directors also have access to the advice 
and services of the company secretary.

During the year, the non-executive directors sought 
independent advice on the implementation of 
SM&CR.

The directors will each retire at the company’s AGM 
and put themselves forward for re-election for 
approval by shareholders.

Culture and conduct

Culture and conduct remained a focus during 
2019. The group’s conduct and culture framework 
was re-stated, and work focused on ensuring that 
our culture and values remain embedded across 
the group, including inviting all of our people to 
go through our re-designed induction. The board 
intends to continue assessing and monitoring 
culture and conduct on an ongoing basis, and 
receives quarterly reporting to support this, built on 
qualitative and quantitative metrics.

In addition, the group wide policy framework 
was restated, to align to our policies to our risk 
categories, bringing greater connection for our 
people between our values, our behaviours, our 
strategic objectives and our policies. We refined 
our conduct and customer suite of policies, and 
provided training and awareness sessions to all 
our people on conduct, customer outcomes and 
the relevant regulatory rules that apply. In Q4, 
we recorded an increase in our overall people 
engagement to 74 per cent.

46

Strategic reportGovernanceFinancialsOur board committees

To assist

and monitor

The board has established four principal committees:

Audit

Risk

Nomination

Remuneration 
and HR

Each committee operates under its own terms of 
reference to assist the board in its oversight and 
monitoring responsibilities for the group. 

47

Annual report and financial statements 2019Audit committee and risk 
committee reports

I am pleased to present 
the audit committee and 
risk committee reports 
for the period ending 31 
December 2019.

Alfio Tagliabue was appointed on 
25 February 2020 replacing Jeremy 
Gibson and I would like to take this 
opportunity to thank Jeremy for his work 
as a member of the committee during 
2019. I look forward to welcoming Alfio 
as a member of both the audit and risk 
committees. 

Tracy Dunley-Owen 
Chair of the audit committee and risk 
committee

48

Strategic reportGovernanceFinancialsAudit committee report

Committee responsibilities

Composition and frequency of meetings

The audit committee terms of reference are 
available on the company’s website and can be 
found at https://nucleusfinancial.com/investors. 
In accordance with these terms of reference, the 
committee is responsible for:

•  Providing assurance regarding the integrity, 
quality and reliability of financial information 
used by the board, specifically regarding the 
annual reports and financial statements, as 
well as significant financial and regulatory 
returns, issued by the group.

•  Reviewing and challenging the suitability, 
appropriate adoption and any proposed 
changes to accounting policies and practices 
for the group.

•  Reviewing the impact of any proposed 

dividends.

•  Maximising the efficiency and effectiveness 
of the group’s internal and external audit 
arrangements and three lines of defence.

•  Providing assurance regarding group financial 
reporting, compliance, internal controls and 
ethical conduct.

•  The engagement of and monitoring of all work 
carried out by the auditors including any non-
audit work.

•  Reviewing of quarterly reports such as the 
reports from the chief financial officer, chief 
technology officer, head of risk, head of 
compliance, the money laundering reporting 
officer, chief legal officer and Cass oversight 
function holder. 

The audit committee comprises Tracy Dunley-
Owen (chair), Angus Samuels, John Levin and 
Alfio Tagliabue. Details of the number of meetings 
held within the reporting period and attended by 
members can be found in the table on page 44, 
in the corporate governance report. The company 
secretary acts as secretary to this committee.

The board is satisfied that as well as demonstrating 
recent and relevant financial experience, the 
committee members possess extensive business 
experience, knowledge of financial markets and 
the UK platform market, knowledge of the risks 
and management practices inherent in these 
markets and knowledge of the applicable legal and 
regulatory landscape. 

The board also considers that the committee is 
independent. 

Committee highlights

•  Reviewing and approving new accounting 
policies and changes to existing policies 
adopted by the group.

•  Reviewing and approving areas of significant 
judgement and estimation including revenue 
recognition, provisions, share-based payments 
and income taxes.

•  Reviewing the group’s interim results 

announcement.

•  Reviewing the annual money laundering 

reporting officers report.

•  Reviewing the impact of the company’s final 
and interim dividend payments in May and 
October 2019. 

•  Extending the relationship with our internal 

audit provider, Deloitte LLP (Deloitte) to include 
provision of cyber assurance.

•  Overseeing the delivery of the external 

statutory and Cass regulatory audit(s) by 
PricewaterhouseCoopers LLP (PwC) and engaging 
PwC for verification of profits.

49

Annual report and financial statements 2019•  Agreeing the external audit plan, agreeing the 
audit fees and reviewing the effectiveness of 
the external audit.

•  Providing challenge and oversight of 
the group’s response to external and 
internal control findings and reviewing the 
independence of the second line of defence. 

•  Reviewing the 2019 annual report and financial 
statements and receiving report from PwC 
relating to their audit.

•  Reviewing and recommending the financial 

statements of subsidiaries to the relevant board 
(Nucleus Financial Services Limited, Nucleus 
IFA Services Limited, Nucleus Trustee Company 
Limited, NFS (Nominees) Limited and Nucleus 
IMX Limited).

•  Reviewing the committee effectiveness and 

recommending changes to committee’s terms 
of reference. 

External audit arrangements

Subject to the approval of shareholders, the 
audit committee is responsible for approving the 
appointment of the external auditor and setting its 
remuneration. As reported in our group accounts to 
31 December 2010, PwC was first appointed as our 
external auditor in 2010. Following the company’s 
admission to AIM in July 2018, the audit partner 
rotation rules for listed companies apply which 
resulted in a change of engagement partner during 
2018. The committee has reviewed the relationship 
with the auditor and, having considered its 
effectiveness and independence, propose that PwC 
is re-appointed as external auditor at the company’s 
forthcoming AGM.

The committee monitors any non-audit work 
carried out by the auditors. The committee is 
satisfied that the nature and value of non-audit 
work performed has not affected the independence 
of PwC. 

Internal audit arrangements

Deloitte was appointed as the group’s internal audit 
provider during 2018. Deloitte provides the group 
with a fully independent assurance programme 
which is informed by the group’s second line of 
defence assurance programmes and business 
requirements with reference to the committee 
approved internal audit charter. 

The internal audit programme is reviewed, 
challenged and approved annually by the 
committee and is also reviewed quarterly by the 
committee to monitor progress and completeness. 

On behalf of the audit committee

Tracy Dunley-Owen 
Chair of the audit committee

6 April 2020 

Seven

audit committee 
meetings held in 2019

Four

risk committee 
meetings held in 2019

50

Strategic reportGovernanceFinancialsRisk committee report

Committee responsibilities

Committee highlights

The risk committee terms of reference are 
available on the company’s website and can be 
found at https://nucleusfinancial.com/investors. 
In accordance with these terms of reference, the 
committee is responsible for:

•  Conducting a detailed review of the risk 

universe, and recommending revised risk 
categories and re-statement of our corporate 
risks, as well as risk preferences and risk 
appetites, to the board for approval.

•  Reviewing and advising the board on the 

group’s current and future overall risk exposure, 
appetite and tolerance, and recommending 
any changes to the board.

•  Providing assurance to the board regarding 
the group risk management framework, and 
recommending any changes to the board.

•  Maximising the efficiency and effectiveness of 

•  Engaging on the decision to appoint a chief risk 

officer, and the recruitment process.

•  Working to streamline reporting to the 

committee.

•  Reviewing and recommending board approval 
of the 2018 Icaap approach and methodology 
(including a change in the approach for credit 
risk provision).

the group’s three lines of defence.

•  Reviewing the assessment of regulatory capital 

•  Reviewing and recommending to the board the 
annual Icaap approach and methodology, and 
the quarterly reassessment of regulatory capital 
requirements.

requirement quarterly.

•  Reviewing the Icaap approach and 

methodology in respect of the 2019 Icaap, this 
being also relevant for 2020.

•  Monitoring the effectiveness of the business risk 

•  Providing assurance on the group’s risk 

management processes in the group.

•  Reviewing and approving corporate policies in 
accordance with the group policy framework.

Composition and frequency of meetings

The risk committee comprises Tracy Dunley-Owen 
(chair), Angus Samuels, John Levin and Alfio 
Tagliabue. Details of the number of meetings 
held within the reporting period and attended by 
members can be found in the table on page 44, 
in the corporate governance report. The company 
secretary acts as secretary to this committee.

The board is satisfied that the committee is 
independent.

management framework and development of 
key risk indicators.

•  Reviewing the group’s existing and forecasted 

risk profile.

•  Reviewing the corporate risk matrix including 
consideration of the principal risks and 
reviewing the risk watchlist. 

•  Reviewing and recommending risk preferences 

to the board.

•  Reviewing and approving a redesigned 

framework for group policies, approving of  
a number of policies and recommending  
policy changes to the board, including in the 
conduct policy. 

•  Conducting a deep dive on cyber risk.

•  Reviewing the committee’s effectiveness and 

recommending changes to committee’s terms 
of reference.

On behalf of the risk committee

Tracy Dunley-Owen 
Chair of the risk committee

6 April 2020 

51

Annual report and financial statements 2019Nomination committee and 
remuneration and HR committee 
reports

I am pleased to present 
the nomination and 
remuneration and HR 
committee reports for 
the period ending 31 
December 2019. 

Margaret Hassall 
Chair of the nomination committee and 
remuneration and HR committee

52

Strategic reportGovernanceFinancialsNomination committee report

Committee responsibilities

Composition and frequency of meetings

The nomination committee terms of reference are 
available on the company’s website and can be 
found at https://nucleusfinancial.com/investors. 
In accordance with these terms of reference, the 
committee is responsible for:

•  Reviewing the structure, size and composition 
of the board and considering succession 
planning for directors and other senior 
executives, making recommendations to the 
board as appropriate.

• 

Identifying and nominating new director 
appointments in line with board procedures, 
making recommendations on re-election of 
directors where they are retiring by rotation 
and re-appointment of non-executive directors 
where they have completed their term of office.

•  Recommending suitable candidates for the  
role of senior independent director (as and 
when required).

•  Evaluating director and management  

training needs.

•  Evaluating the target operating model 

and organisational design and making 
recommendations concerning any changes to 
the responsibilities or other associated changes 
to the organisational structure.

•  Reviewing performance appraisals and fitness 
and proprietary assessments for non-executive 
directors and senior managers annually.

•  Supporting the company’s role as a champion 
of diversity and inclusion and monitoring 
progress against the company’s diversity 
targets as well as recommending any changes 
to the diversity and inclusion policy to the board.

The nomination committee comprises Margaret 
Hassall (chair), Angus Samuels, John Levin and 
Jonathan Polin. Details of the number of meetings 
held within the reporting period and attended by 
members can be found in the table on page 44, 
in the corporate governance report. The company 
secretary acts as secretary to this committee. 
The board is satisfied that the committee is 
independent. 

Committee highlights

•  Encouraging management in nurturing an 

inclusive, diverse and inspiring workplace. The 
group’s inclusion and diversity statement can 
be found on the company’s website at www.
nucleusfinancial.com/about-us/inclusion-and-
diversity.

•  Reviewing the executive team structure, 
management responsibilities map and 
organisation structure in preparation for the 
adoption of SM&CR in December 2019.

•  Reviewing board and executive succession 

planning.

•  Recommending the appointment of John Levin 
as senior independent director to the board.

•  Engaging on the creation of the role of chief  
risk officer, and the recruitment process to fill 
that role.

•  Recommending the appointment of a new 
director to the trustee board of a group 
subsidiary. 

•  Reviewing the committee effectiveness, 
agreeing actions for improvements and 
recommending changes to committee’s terms 
of reference to the board.

On behalf of the nomination committee

Margaret Hassall 
Chair of the nomination committee

6 April 2020 

53

Annual report and financial statements 2019Remuneration and HR committee report

Committee responsibilities

Committee highlights

The remuneration and HR committee’s terms of 
reference are available on the company’s website 
and can be found at https://nucleusfinancial.
com/investors. In accordance with these terms of 
reference, the committee is ultimately responsible 
for:

•  Approving grant of performance share plan 

awards and conditions.

•  Approving annual salary increases for 

executive directors, executive committee 
members and other employees.

•  Approving performance targets for the 

•  Setting the overall remuneration policy for the 

executive directors and other senior employees.

2019 long-term incentive plan awards and 
associated performance conditions.

•  Within the terms of that policy, determining the 
terms and conditions of employment of those 
individuals and the level of their remuneration 
(including short-term and long-term incentives). 

•  Approving performance targets for the 

executive directors’ and other senior leaders’ 
2019 bonus scheme.

•  Approving executive directors’ and other senior 

•  Reviewing the delivery of our people strategy.

leaders’ 2019 bonus awards.

Composition and frequency of meetings

The committee comprises Margaret Hassall (chair), 
Angus Samuels, John Levin and Jonathan Polin. 
Details of the number of meetings held within the 
reporting period and attended by members can 
be found in the table on page 44, in the corporate 
governance report. The company secretary acts as 
secretary to this committee.

The board is satisfied that the committee is 
independent. No individual was involved in any 
committee discussion relating to his or her own 
remuneration.

During the year, the committee sought internal 
support from the chief people officer, who 
attended committee meetings by invitation from 
the chair, to advise on specific questions raised 
by the committee and on matters relating to 
the performance and remuneration of senior 
managers. The chief people officer was not present 
for any discussions that related directly to her own 
remuneration. 

In addition, the committee sought external advice 
from Deloitte on non-executive remuneration 
benchmarking.

•  Reviewing and recommending approval of the 
directors’ remuneration policy (effective from 14 
November 2018) to the board.

•  Reviewing and approving, or recommending to 
the board (as required), changes to policies to 
implement the SM&CR.

•  Reviewing the group’s people strategy.

•  Considering and recommending to the board 
the nomination of the chair as an employee 
stakeholder representative point of contact.

•  Reviewing the committee effectiveness, 
agreeing actions for improvements, and 
recommending changes to committee’s terms 
of reference to the board.

Shareholder engagement

The group is committed to engaging with its 
shareholders and wider stakeholders and the 
purpose of the information presented is to provide 
an indication of how remuneration is approached 
at Nucleus and of director remuneration from 
1 January 2019 to the end of the reporting 
period. The majority of the information below on 
remuneration policy is presented on a voluntary 
basis. The committee wishes to oversee, assess 
and challenge where appropriate how our 
remuneration policy embeds and to review the 
extent of engagement with shareholders on 
our policy throughout the course of 2020. As an 
AIM-listed company, Nucleus is not required to 
seek shareholders’ approval of this report at the 
forthcoming AGM. However, the committee will 
keep this under review and may include such a 
resolution in future years.

54

Strategic reportGovernanceFinancialsRemuneration at Nucleus

Our remuneration policy has been chosen to 
attract, motivate and retain high-performing 
people who can deliver our strategy and 
contribute fully to the future success of Nucleus. 

With the support of the board, the committee intends to deliver a 
market-relevant reward proposition that creates alignment between our 
people and our shareholders and is driven by our appetite to: a) align 
the interests of our people and our shareholders, b) reward the right 
behaviours, reinforce the importance of good conduct and penalise 
misconduct or other misbehaviour and, c) promote confidence and trust 
by keeping our remuneration policy simple, clear and transparent.

The group’s current executive directors’ remuneration policy was 
developed during the course of 2018 and was formally adopted by the 
committee on 14 November 2018. It was last reviewed and approved by 
the committee on 21 November 2019. 

While the policy below refers explicitly to executive directors only, it is also 
applicable to all other executive committee members and senior leaders.

“ In 2019 the group 
performance measures 
were: profit, net inflows, 
project delivery, systems 
and controls and service.”

55

Annual report and financial statements 2019Executive director remuneration policy 

The various elements and strategic objectives associated with executive remuneration are: 

Base salary

Annual bonus

Element (purpose and link to strategy)

Element (purpose and link to strategy)

To reflect the market value and value of the role to 
Nucleus along with the individual’s performance 
and contribution.

To reinforce and reward delivery of annual 
strategic business priorities thus delivering value to 
shareholders and being consistent with the delivery 
of the strategic plan. 

Operation

The committee reviews base salaries with  
reference to:

•  The individual’s role, performance and 

experience,

•  Group performance and the external economic 

environment,

Operation

Performance measured on an annual basis for 
each financial year. 

Performance measures reviewed prior to the start 
of the year to ensure they remain appropriate and 
align with the business strategy. Stretching targets 
are set.

•  Salary levels for similar roles at relevant 

comparators; and

At the end of the year the committee determines 
the extent to which these were achieved.

•  Salary increases across the company.

Base salary is reviewed on an annual basis, with 
any increases taking effect from 1 January. 

The committee will seek to limit pay increases 
for executive directors, where there is no change 
in role, to those applied generally to our people 
across the company. 

However, where an executive director is relatively 
new in role the committee reserves flexibility 
to provide increases that are greater than 
those applied across the company to bring the 
individual’s salary into line with the market and 
reflect the gaining of experience.

Performance metrics

Group and individual performance are 
considerations in setting base salaries.

On-target bonuses are a maximum of 75 per cent 
of base salary. The maximum bonus opportunity is 
200 per cent of on-target. There is no minimum or 
guaranteed level of bonus.

Awards are paid in cash, are discretionary and 
do not form part of the terms and conditions of 
employment.

Deferral may be applied where the committee 
deems it necessary to do so.

Performance metrics

Performance measures are selected, and their 
respective weightings may vary from year to year, 
depending on the group priorities. 

Measures include a blend of equally-weighted 
personal and group objectives.

In 2019 the group performance measures were: 
profit, net inflows, project delivery, systems and 
controls and service.

In 2019 the personal element was measured by 
assessing delivery against the business plan, 
conduct, leadership and progress towards diversity 
and inclusion objectives.

56

Strategic reportGovernanceFinancialsExecutive director remuneration policy 

Long term incentive plan (LTIP)

Share incentive plan

Element (purpose and link to strategy)

Element (purpose and link to strategy)

To drive sustained long-term performance that 
supports the creation of shareholder value. 

To align shareholder interests with those of our 
people and allow them to benefit from the long-
term success of the group.

Operation

Annual awards of performance shares may be 
made to participants. The LTIP rules provide for 
annual awards of up to 150 per cent of base salary, 
save that this limit can be exceeded if the committee 
determines that exceptional circumstances exist in 
relation to one or more participants. 

Award levels and performance conditions are 
reviewed before each reward cycle to ensure they 
remain appropriate.

Awards made under the LTIP will have a 
performance period of three years and a minimum 
vesting period of three years.

Dividend equivalents may accrue on LTIP awards 
and are paid on those shares which vest.

Malus (of any unvested LTIP award) and clawback 
(of any vested LTIP award) may be applied where 
the committee deems it necessary to do so, 
including in the event of gross misconduct or a 
material misstatement.

Performance metrics

Vesting of LTIP awards is subject to group 
performance and continued employment. 

The current LTIP performance measures and 
weightings are:

33 per cent EPS

33 per cent Net inflows

33 per cent Total shareholder return

The committee may vary the terms of the 
performance conditions attaching to an outstanding 
award in exceptional circumstances, provided that 
the amended conditions are, in their opinion, neither 
materially easier nor more difficult to achieve than 
the original performance conditions as envisaged by 
the committee at the date of grant of that award.

Operation

Executive directors are invited to participate in this 
all-employee share plan on the same basis as all 
of our people. 

The Share Incentive Plan (SIP) provides for the 
purchase of shares, in line with Her Majesty’s 
Revenue and Customs (HMRC) participation level 
rules, on a monthly basis from gross pay and is 
also the vehicle used to allow for awards of free or 
matching shares.

Performance metrics

Not performance related.

Four

nomination committee 
meetings held in 2019

Five

remuneration and HR 
committee meetings held 
in 2019

57

Annual report and financial statements 2019Executive director remuneration policy 

Pension

Benefits

Element (purpose and link to strategy)

Element (purpose and link to strategy)

To provide a market competitive pension.

To provide market competitive benefits.

Operation

Operation

Executive directors may participate in the company 
pension scheme or may receive a cash allowance 
in lieu of pension contribution. 

Salary is the only element of remuneration that is 
pensionable.

A maximum of 10 per cent of base salary 
contribution paid into the company’s group 
pension scheme or, as an alternative, a maximum 
of 8.5 per cent of base salary cash allowance 
may be provided upon request. This is the same 
opportunity that is offered to all other employees.

Performance metrics

Not performance related.

Benefits include private medical cover, life 
assurance and employee assistance programmes. 

28 days standard annual holiday allowance plus 9 
public holidays.

Fully underwritten private medical insurance 
to executive directors and their dependents is 
provided.

Death in service at four x base salary. 

Performance metrics

Not performance related.

Further detail behind our policy

Performance measures 

The committee selects the short, medium and 
long-term performance measures to ensure an 
appropriate balance between short, medium and 
long-term strategic goals and aligning the interests 
of executive directors with shareholders as far as 
practicable. Measures and targets for both the 
bonus plan and LTIP are aligned to the strategic plan 
based on internal and external reference points and 
are set to be stretching but achievable with regard 
to the group’s strategic priorities and economic 
environment in a given year. These are approved by 
the board.

The committee may apply discretion, in exceptional 
circumstances (for example, if there is a major 
corporate event), to amend or vary targets or the 
weighting of performance metrics or to substitute 
the metrics if these are no longer appropriate 
to ensure alignment with strategy and any risks 
within the business. The committee will consult 
with the group’s risk management and control 
functions to ensure changes are appropriate and 
do not inadvertently encourage irresponsible or 
inappropriate behaviour.

58

Strategic reportGovernanceFinancialsConsideration of risk factors and risk appetite

Balance between fixed and variable pay

Malus and/or clawback may be applied where: 
there is evidence of colleague misbehaviour, 
misconduct, material error, where a colleague 
participated in conduct which resulted in losses 
for the group or they failed to meet appropriate 
standards; there is any material failure of risk 
management; if the financial results are restated; if 
the financial results for a given year do not support 
the level of variable remuneration awarded; or 
in any other circumstances where the committee 
consider adjustments should be made. The 
committee is supported in this by the board 
risk and audit committees and the Nucleus risk 
function. 

When determining the outcome of the performance 
measures, the committee will seek the advice of 
the board risk committee to ensure all relevant risk 
factors are identified and the bonus pool and/or 
individual awards may be adjusted accordingly. 

Total variable remuneration (bonus and LTIP) is 
limited by the rules of the LTIP, which limit the 
annual allocation of awards (unless in exceptional 
circumstances) to a maximum of 150 per cent of 
base salary for executive directors under the LTIP, 
and the rules of the management group bonus 
scheme, which define the target and maximum 
bonus rates. All of these parameters are within the 
authority of the committee, which is therefore able 
to ensure that an appropriate balance between 
fixed and variable pay is maintained. The existing 
LTIP award allocations and current and historic 
on-target bonus payments result in approximately 
a 2:1 ratio of variable pay to fixed pay (subject to the 
achievement of performance conditions), with the 
on-target LTIP award being at least half of the total 
variable pay award.

Service contracts for executive directors

The service agreements govern the performance of 
the executive directors’ duties for the company and 
other members of the group. The principal terms of 
the service agreements are summarised below. 

•  The service agreements provide for 28 holidays 
per annum (plus public and bank holidays), and 
up to three months sick pay. 

•  Executive directors are eligible to receive bonus 
and/or other discretionary incentive awards. 
These are at the committee’s discretion and the 
executive directors do not have a contractual 
right to receive such awards. 

•  An executive director’s employment may be 

terminated by either party giving to the other not 
less than six months’ written notice. Under the 
terms of each service agreement, the company 
may elect to terminate an executive director’s 
employment by making a payment in lieu of 
notice equal to the base salary and benefits 
(but excluding bonus) for any unexpired portion 
of the notice period. 

•  The company also has the discretion to 

place an executive director on garden leave 
during the notice period. It is entitled to 
dismiss an executive director without notice or 
compensation in specified circumstances, for 
example if the executive director commits a 
serious or persistent breach of any term of the 
service agreement. 

•  The executive directors’ service agreements also 
contain six-month post-termination non-compete 
restrictions and 12 months’ post-termination non-
solicitation and non-deal restrictions. 

59

Annual report and financial statements 2019Directors’ remuneration in 2019

Audited single total figure of remuneration

The table below sets out a single figure for the total remuneration received by each director for the year 
ended 31 December 2019 and the prior year:

Basic salary 
/ fees

Taxable 
benefits

Pension

Annual 
bonus

Growth 
shares

£’000

£’000

£’000

£’000

£’000

LTIP/SIP

£’000

Total

£’000

2019

2018

2019

2018

2019

2018

2019

2018

2019

2018

2019

2018

2019

2018

Executive directors

David Ferguson 1,2,6

297

281

Stuart Geard 1,2,6

249

245

Non-executive directors

Tracy Dunley-Owen ³

Jeremy Gibson 4,5

Margaret Hassall ³

John Levin

Jonathan Polin 5

Angus Samuels 5

Michael Seddon 4

Stephen Tucker 4

39

35

39

35

35

83

-

-

16

37

16

35

35

83

23

23

2

1

-

-

-

-

-

-

-

-

1

1

-

-

-

-

-

-

-

-

9

10

15

14

138

200

108

143

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

2,131

1,580

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

446 2,628

368 1,983

39

35

39

35

35

83

-

-

16

37

16

35

35

83

23

23

Non-executive director remuneration is determined by the board as a whole within the limits set out in the 
articles of association. Non-executives do not participate in performance-related bonus or share-based 
payment arrangements.

¹   Basic salary includes 8.5 per cent pension cash allowance 

²   Pension restricted for annual taper allowance 

³   Non-executive director fee received in 2018 pro-rated from appointment onto the board and sub committees post AIM listing

4   Weighted average non-executive director fee received in 2018 reflecting stepping down from sub-committee chair or board 

post AIM admission

5   Remuneration paid to third parties

6  The remuneration received by the executive directors in 2018 included the value, at their date of conversion into ordinary 
shares in Nucleus Financial Group Limited (being 26 January 2018) of the realised G ordinary shares in Nucleus Financial 
Group Limited held by them. The growth shares, being G1 and G2 ordinary shares, were issued to the executive directors as 
part of a previous long-term incentive plan operated by the group. Further details of the scheme are set out in note 27 share- 
based payments below.

60

Strategic reportGovernanceFinancialsSummary of share incentive plan awards

The table below summarises individual executive director share scheme awards as at 31 December 2019.

Scheme

Grant date

David Ferguson

Stuart Geard

LTIP 2018

LTIP 2019

SIP

26 July 2018

3 April 2019

243,441

199,786

1,204

164,180

134,738

-

Total shares awarded

444,431

298,918

The performance conditions, valuation assumptions and other relevant award information are set out in 
note 27 share-based payments.

Directors’ interest in shares

The number of shares held by the directors as at 31 December 2019 is as follows:

Director

David Ferguson 

Stuart Geard 

Angus Samuels

Shares beneficially 
owned ¹

Unvested LTIP 
options

Non-entitled SIP 
shares

1,810,713

954,625

53,409

443,227

298,918

-

1,204

-

-

Total

2,255,144

1,253,543

53,409

Margaret Hassall 
Chair of the remuneration and HR committee

6 April 2020

¹  Includes shares held by connected parties

61

Annual report and financial statements 2019Directors’ report

A wrap

platform

The directors present their report and the 
audited consolidated financial statements 
for the year ended 31 December 2019. 
Nucleus Financial Group plc is the parent 
company of a group of companies 
comprising Nucleus Financial Group plc 
and its subsidiaries, Nucleus Financial 
Services Limited (NFS), and Nucleus IFA 
Services Limited (NIFAS) (the group). 

62

Strategic reportGovernanceFinancials“ The Nucleus wrap allows customers 
to invest directly, or via various ‘tax 
wrappers’ into a broad range of asset 
types, including cash, unit trusts, 
OEICs, ETFs, investment trusts and 
other securities.”

Introduction

The company’s principal activity is that of a holding company. It also 
contracts services on behalf of the group, is the main employer of 
Nucleus staff and provides and charges management services to its 
subsidiaries. 

The group’s principal activity is that of a wrap 
platform service provider. 

The Nucleus wrap allows customers to invest 
directly, or via various ‘tax wrappers’ into a broad 
range of asset types, including cash, unit trusts, 
OEICs, ETFs, investment trusts and other securities. 

NFS is authorised and regulated by the FCA 
as an IFPRU limited licence investment firm. In 
addition, NFS has additional FCA and HMRC 
obligations relating to its activities as an operator 
of a self-invested personal pension scheme (a 
Sipp operator) and also those relating to the 
management of individual savings accounts (an 
Isa manager). NFS is authorised to hold and control 
client money as part of its activities and is therefore 
subject to the FCA’s Cass rules. 

Having met, but subsequently ceased to meet 
the definition of a significant IFPRU firm within 
the reporting period, NFS and the group were 
required to comply with the rules and requirements 
applicable to a significant IFPRU firm for a period of 
twelve months from the date on which NFS ceased 
to be a significant IFPRU firm (February 2019). 
NIFAS is not regulated by the FCA and has ceased 
trading. 

The audited financial statements of the group, 
company and NFS, along with the group’s Pillar 3 
disclosure, can be found on the company’s website 
https://nucleusfinancial.com/investors and they 
are also available on request from the company 
secretary. 

63

Annual report and financial statements 2019Business review and  
strategic report

The strategic report includes a detailed 
business review that is set out in the 
chairman’s statement, chief executive’s 
report and chief financial officer’s 
report on pages 8 to 29. Within these 
parts of the strategic report we set out 
information relating to:

•  How we fulfil our duties under s172 
of the Companies Act 2006, and 
in taking decisions, ensure that 
we promote the success of the 
company as a whole.

•  The development and performance 
of the business during the year.

•  The financial position of the group at 

the end of the year.

•  Key performance indicators, both 
financial and non-financial, which 
are regularly assessed in relation 
to the development, performance, 
solvency and liquidity of the 
business.

• 

Information relating to likely future 
developments of the business.

Details of risk management objectives 
and policies relating to financial 
instruments are set out in note 1 financial 
instruments and in the risk management 
framework above.

Results and dividends

The group’s profit for the year was 
£6.0m (2018: £4.8m). Revenue 
increased 4.3 per cent to £51.5m, (2018: 
8.7 per cent to £49.4m), with operating 
profit up 25.8 per cent to £7.1m (2018: 
up 10.4 per cent to £5.6m). The full 
results are set out in the accompanying 
financial statements and notes. 

In light of the exceptional and open-
ended uncertainty caused by the 
Covid-19 pandemic and the still rapidly 
changing environment, the board has 
decided, in the interests of prudence, 
not to recommend a dividend until there 
is more certainty around the term and 
impact on markets, investor confidence 
and revenue.

64

Qualifying indemnity provisions

As permitted by the company’s articles of 
association directors’ professional indemnity 
insurance has been provided to all directors and 
this arrangement was in place throughout the 
year. As part of the company’s admission to AIM 
customary indemnities were provided to certain 
directors during the year and remain in force. 

Directors

The directors who served during the  
year and up to the date of signing the financial 
statements were:

•  T Dunley-Owen

•  D R Ferguson 

•  S J Geard 

• 

J P Gibson (resigned 25 February 2020)

•  M Hassall

• 

• 

• 

J Levin

J C Polin

J A Samuels (Chair)

•  A Tagliabue (appointed 25 February 2020) 

Company registration

The company is a public company limited by shares 
and is registered with the registrar of companies 
for England and Wales with company number 
05522098.

Political donations

No political donations were made by the group or 
the company during the year under review. 

Share capital structure

There were no changes to the share capital 
structure during the year.

Authority to purchase own shares

The company’s articles of association grant 
the authority to make market purchases of its 
own shares. The directors confirm that, with the 
exception of matching shares relating to employee 
share schemes, the company has not purchased 
any of its own shares during the year.

Strategic reportGovernanceFinancialsPost balance sheet events 

The Covid-19 pandemic, which first impacted the 
group, its users, its customers and the broader 
economy in the first quarter of 2020, is considered 
to be a non-adjusting post balance sheet event.

From March 2020, NFS and the group were no 
longer required to meet the rules and requirements 
of a significant IFPRU firm as NFS last met the IFPRU 
definition of a significant firm in February 2019. 

There were no other subsequent events that 
required adjustment to or disclosure in the financial 
statements for the period from 31 December 2019 
to the date upon which the financial statements 
were available to be issued.

Going concern

With regard to the assessment of the group and 
company’s ability to continue as a going concern, 
the directors evaluate this taking into account:

•  The latest business plan projections, stressed 

for significant events that would have a material 
impact on the group and company’s profitability, 
liquidity, solvency and regulatory capital position.

•  Actual performance to date.

•  The current operating and trading environment, 
which has been severely impacted by Covid-19.

•  The current financial position, adequacy of 

liquidity and capital to meet operational and 
regulatory requirements (further details of which 
are set out on page 29 of the strategic report).

•  Known risks and uncertainties (including in 

respect of Covid-19) with consideration of the 
impact of these on the group and company’s 
solvency and liquidity position.

•  Known and expected changes in the regulatory 
environment impacting platform operators.

The directors also consider their approach to 
assessing the group and the company’s ability 
to continue as a going concern with reference to 
guidance from the Financial Reporting Council 
(FRC) and the recommendations from the Sharman 
Inquiry of 2012 which sought to identify lessons for 
companies and auditors addressing going concern 
and liquidity risks following the credit crisis.

Having regard to these matters, the directors have 
a reasonable expectation that the group and the 
company has adequate resources to continue in 
operational existence for at least 12 months from 
the date of this report. The group and the company 
therefore continues to adopt the going concern 
basis in preparing its financial statements.

Disclosures to the external 
auditor statement 

Each individual director confirms that 
as far as they are aware, there is no 
relevant audit information of which the 
company’s auditor is unaware, and that 
they have taken all the steps that ought 
to have been taken as a director to 
make themselves aware of any relevant 
audit information and to establish that 
the company’s auditor is aware of that 
information.

Auditor

The auditors, PricewaterhouseCoopers 
LLP, have indicated their willingness to 
be re-appointed and a resolution for 
their reappointment will be proposed at 
the Annual General Meeting.

This report was approved by the board 
on 6 April 2020 and signed on its behalf.

David Ferguson 
Director

65

Annual report and financial statements 2019Directors’ responsibilities statement

True and

fair view

The directors are responsible for preparing 
the group strategic report, the directors’ 
report and the consolidated and company 
financial statements in accordance with 
applicable law and regulations.

66

Strategic reportGovernanceFinancialsCompany law requires the 
directors to prepare financial 
statements for each financial 
year. Under that law the 
directors have elected to 
prepare the financial statements 
in accordance with applicable 
law and International Financial 
Reporting Standards (IFRS) as 
adopted by the European Union 
(EU). Under Company law the 
directors must not approve the 
financial statements unless they 
are satisfied that they give a 
true and fair view of the state of 
affairs of the company and the 
group and of the profit or loss  
of the company and group for 
that period. 

In preparing these financial statements, 
the directors are required to:

•  Select suitable accounting policies for 
the group's financial statements and 
then apply them consistently.

•  Make judgments and accounting 

estimates that are reasonable and 
prudent.

•  State whether applicable IFRSs 

as adopted by the EU have been 
followed, subject to any material 
departures disclosed and explained in 
the financial statements.

•  Prepare the financial statements on 
the going concern basis unless it is 
inappropriate to presume that the 
group will continue in business.

The directors are responsible for 
keeping adequate accounting records 
that are sufficient to show and explain 
the company and group’s transactions 
and disclose with reasonable accuracy 
at any time the financial position of the 
company and the group and enable 
them to ensure that the financial 
statements comply with the Companies 
Act 2006. They are also responsible for 
safeguarding the assets of the company 
and the group and hence for taking 
reasonable steps for the prevention 
and detection of fraud and other 
irregularities.

The directors are responsible for 
the maintenance and integrity of 
the company’s website. Legislation 
in the United Kingdom governing 
the preparation and dissemination 
of financial statements and other 
information included in the directors' 
report may differ from legislation in 
other jurisdictions.

David Ferguson 
Director

67

Annual report and financial statements 2019 
Strategic report

Governance

Financials

Financials

68

Annual report and financial statements 2019

Independent auditors' report 

Consolidated statement of comprehensive income 

Consolidated statement of financial position 

Consolidated statement of changes in equity 

Consolidated statement of cash flows 

Notes to the consolidated financial statements 

Company statement of financial position 

Company statement of changes in equity 

Company statement of cash flows 

Notes to the company financial statements 

70

76

78

80

81

82

114

115

116

117

69

Independent auditors’ report to the 
members of Nucleus Financial Group Plc

Report on the audit of the financial statements

Opinion

Basis for opinion

In our opinion, Nucleus Financial Group plc’s group financial 
statements and company financial statements (the “financial 
statements”):

•  Give a true and fair view of the state of the group’s and of the 
company’s affairs as at 31 December 2019 and of the group’s 
profit and the group’s and the company’s cash flows for the 
year then ended

We conducted our audit in accordance with International 
Standards on Auditing (UK) (“ISAs (UK)”) and applicable law. 
Our responsibilities under ISAs (UK) are further described in the 
Auditors’ responsibilities for the audit of the financial statements 
section of our report. We believe that the audit evidence we have 
obtained is sufficient and appropriate to provide a basis for our 
opinion.

•  Have been properly prepared in accordance with International 

Independence

We remained independent of the group in accordance with the 
ethical requirements that are relevant to our audit of the financial 
statements in the UK, which includes the FRC’s Ethical Standard, as 
applicable to listed entities, and we have fulfilled our other ethical 
responsibilities in accordance with these requirements.

Financial Reporting Standards (IFRSs) as adopted by the 
European Union and, as regards the company’s financial 
statements, as applied in accordance with the provisions of the 
Companies Act 2006; and

•  Have been prepared in accordance with the requirements of 

the Companies Act 2006

We have audited the financial statements, included within the 
Annual report and financial statements (the “Annual Report”), 
which comprise: the Consolidated statement of comprehensive 
income, the Consolidated and Company statements of financial 
position as at 31 December 2019; the Consolidated and Company 
statements of changes in equity, and the Consolidated and 
Company statements of cash flows for the year then ended; and 
the notes to the financial statements, which include a description 
of the significant accounting policies.

70

Strategic reportGovernanceFinancialsReport on the audit of the financial statements

Our audit approach

Overview

Materiality

Overall group materiality: £350,100 (2018: 
£282,650), based on 5% of profit before tax.

Overall company materiality: £200,003 (2018: 
£212,499), based on 1% of total expenses.

Audit scope

Key audit
matters

The consolidated financial statements comprise the consolidation 
of three individual components, each of which represents an 
individual legal entity within the group. 

We performed a full scope audit of the complete financial 
information of these three components, which together represent 
100% of the group’s profit before tax.

Specific audit procedures were also performed over consolidation 
adjustments required to aggregate the three individual 
components together to form the consolidated financial 
statements. 

Revenue recognition (group).

Impact of Covid-19.

The scope of our audit

As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the financial statements. 
In particular, we looked at where the directors made subjective judgements, for example in respect of significant accounting estimates 
that involved making assumptions and considering future events that are inherently uncertain. As in all of our audits we also addressed 
the risk of management override of internal controls, including evaluating whether there was evidence of bias by the directors that 
represented a risk of material misstatement due to fraud.

71

Annual report and financial statements 2019Report on the audit of the financial statements

Key audit matters

Key audit matters are those matters that, in the auditors’ professional judgement, were of most significance in the audit of the financial 
statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) 
identified by the auditors, including those which had the greatest effect on: the overall audit strategy; the allocation of resources in the 
audit; and directing the efforts of the engagement team. These matters, and any comments we make on the results of our procedures 
thereon, were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we 
do not provide a separate opinion on these matters. This is not a complete list of all risks identified by our audit. 

Key audit matter

Revenue recognition

Revenue is material to the group and is an important determinant 
of the group’s profitability.

The sole revenue stream of the group is fees charged to 
customers for the provision of platform services. This revenue 
stream is calculated based on fixed rates, applicable to each 
respective product, and the value of assets held on the platform 
each day.

Revenue may be misstated due to errors in system calculations or 
manual processes, for example, arising from incorrect securities 
prices or values of assets under administration used in these 
calculations and processes. Further, there are incentive schemes 
in place for directors and staff which are in part a function of the 
group’s revenue performance. Where there are incentives based 
on performance, there is an inherent risk of fraud in revenue 
recognition as there is an inherent incentive to misstate revenue.

Unauthorised changes to, or errors in, these inputs and 
calculations could lead to a misstatement of revenue.

How our audit addressed the key audit matter

We obtained an understanding of the revenue recognition policy 
applied by management and ensured it complied with the stated 
accounting policy. 

For the aggregate revenue balance, we performed substantive 
testing procedures taking the core assets under management 
information and the fee rates applied to customers and 
calculated an expectation of the revenue balance, by customer, 
on a daily basis.

In order to rely on the assets under administration data we;

•  Selected a sample of the underlying customer holdings of 
individual securities at various dates throughout the period 
and obtained independent confirmation of their holdings

This testing provided sufficient evidence for us to determine 
that the assets under administration data was reliable for the 
purposes of performing our substantive testing.

In order to rely on the fee rates applied to client assets we;

•  Tested the fee rates applied to the value of customers’ assets 
to the underlying offer documents of Nucleus products and

•  Validated the accuracy of the products assigned to client 
assets via obtaining original application documents

We compared our independent calculation to the amount 
reported and noted immaterial differences

72

Strategic reportGovernanceFinancialsReport on the audit of the financial statements

Key audit matter

Impact of Covid-19

Refer to page 8 Chairman’s statement, page 12 Chief executive’s 
report and page 22 Chief financial officer’s report.

The group operates a wrap platform that administers financial 
products such as pensions, ISAs and investments on behalf 
of customers. The group primarily generates Revenue from 
contractual basis point rate cards applied to the daily valuation of 
assets under administration. 

Given the significant uncertainties and potential impacts on 
the group resulting from the COVID-19 outbreak, management 
have modelled scenarios of market stress as part of their going 
concern assessment. These scenarios consider the impacts 
on the value of assets under administration from a prolonged 
downturn in financial markets. Given that Revenue is primarily 
based on asset values this downturn could have an impact on 
the group’s profitability, liquidity and regulatory capital.

As part of their consideration, management have identified a 
number of possible mitigating actions which could be taken for 
example, the suspension of dividend payments, their ability to 
utilise overdraft facilities and reduction of areas of discretionary 
spend.

Following the consideration of these scenarios, the directors 
continue to believe that it is appropriate to adopt the going 
concern basis in preparing the financial statements and have 
made a number of disclosures explaining the factors they have 
considered.

How our audit addressed the key audit matter

We have obtained a copy of management’s going concern 
assessment and discussed the basis of preparation with 
management and the Audit Committee. We have agreed the 
cash flow model to the group’s strategic plan. 

We have obtained, understood and challenged management’s 
scenarios which have been extended to reflect the potential 
impact on financial markets of COVID-19 and considered 
management’s key assumptions for reasonableness.

We have considered the reasonableness and achievability of the 
mitigating actions that management have identified.

We have considered the adequacy of management’s disclosures 
in the financial statements and read relevant “other information” 
and checked consistency with the financial statements and our 
knowledge based on our audit.

We believe that the disclosures made within the financial 
statements are appropriate.

We determined that there were no key audit matters applicable to the company to communicate in our report.

How we tailored the audit scope

We tailored the scope of our audit to ensure that we performed 
enough work to be able to give an opinion on the financial 
statements as a whole, taking into account the structure of the 
group and the company, the accounting processes and controls, 
and the industry in which they operate.

The group is structured as one segment, comprising the 
consolidation of three individual components, each of which 
represents an individual legal entity within the group. All of 
these components were considered financially significant and 
we performed a full scope audit of their complete financial 
information. 

Together these components represent 100 per cent of the group’s 
profit before tax. Specific audit procedures were also performed 
over consolidation adjustments required to aggregate the three 
individual components together to form the group financial 
statements. All of the audit work was performed by the group 
engagement team based in Edinburgh.

The company is a holding company, as well as contracting 
services on behalf of the group and being the main employer. 
It does not trade outside of the group. The only material income 
it received during the year was income received from its 
subsidiaries.

73

Annual report and financial statements 2019Report on the audit of the financial statements

Materiality

The scope of our audit was influenced by our application of 
materiality. We set certain quantitative thresholds for materiality. 
These, together with qualitative considerations, helped us 
to determine the scope of our audit and the nature, timing 
and extent of our audit procedures on the individual financial 
statement line items and disclosures and in evaluating the effect of 
misstatements, both individually and in aggregate on the financial 
statements as a whole. 

Based on our professional judgement, we determined materiality 
for the financial statements as a whole as follows:

Group financial 
statements

Company financial 
statements

Overall  
materiality

£350,100  
(2018: £282,650).

£200,003  
(2018: £212,499).

How we  
determined it

5% of profit  
before tax.

1% of total expenses.

Conclusions relating to going concern

ISAs (UK) require us to report to you when: 

•  The directors’ use of the going concern basis of accounting in 
the preparation of the financial statements is not appropriate; 
or 

•  The directors have not disclosed in the financial statements 

any identified material uncertainties that may cast significant 
doubt about the group’s and company’s ability to continue 
to adopt the going concern basis of accounting for a period 
of at least twelve months from the date when the financial 
statements are authorised for issue.

We have nothing to report in respect of the above matters.

However, because not all future events or conditions can be 
predicted, this statement is not a guarantee as to the group’s and 
company’s ability to continue as a going concern. 

Rationale for 
benchmark  
applied

The consolidated Nucleus 
Financial Group plc group 
is a profit oriented group 
and therefore we are 
satisfied that the use of 
profit before tax is an 
appropriate benchmark.

As the company is not 
profit orientated, with its 
primary purpose being 
a holding and service 
company for the group, 
we have calculated 
materiality with reference 
total expenses, with 
this being a generally 
accepted auditing 
benchmark.

For each component in the scope of our group audit, we allocated 
a materiality that is less than our overall group materiality. The 
range of materiality allocated across components was between 
£14,565 and £200,003. Certain components were audited to a 
statutory audit materiality that was also less than our overall group 
materiality.

We agreed with the Audit Committee that we would report to them 
misstatements identified during our audit above £17,505 (Group 
audit) (2018: £14,133) and £10,000 (Company audit) (2018: £10,625) 
as well as misstatements below those amounts that, in our view, 
warranted reporting for qualitative reasons

Reporting on other information 

The other information comprises all of the information in the 
Annual Report other than the financial statements and our 
auditors’ report thereon. The directors are responsible for the other 
information. Our opinion on the financial statements does not 
cover the other information and, accordingly, we do not express 
an audit opinion or, except to the extent otherwise explicitly stated 
in this report, any form of assurance thereon. 

In connection with our audit of the financial statements, our 
responsibility is to read the other information and, in doing so, 
consider whether the other information is materially inconsistent 
with the financial statements or our knowledge obtained in the 
audit, or otherwise appears to be materially misstated. If we identify 
an apparent material inconsistency or material misstatement, we 
are required to perform procedures to conclude whether there is 
a material misstatement of the financial statements or a material 
misstatement of the other information. If, based on the work we 
have performed, we conclude that there is a material misstatement 
of this other information, we are required to report that fact. We have 
nothing to report based on these responsibilities.

With respect to the Strategic Report and Directors’ report, we 
also considered whether the disclosures required by the UK 
Companies Act 2006 have been included. 

Based on the responsibilities described above and our work 
undertaken in the course of the audit, ISAs (UK) require us also to 
report certain opinions and matters as described below.

74

Strategic reportGovernanceFinancials 
Report on the audit of the financial statements

Strategic Report and Directors’ Report

Use of this report

In our opinion, based on the work undertaken in the course of the 
audit, the information given in the Strategic Report and Directors’ 
report for the year ended 31 December 2019 is consistent with the 
financial statements and has been prepared in accordance with 
applicable legal requirements. 

In light of the knowledge and understanding of the group and 
company and their environment obtained in the course of the 
audit, we did not identify any material misstatements in the 
Strategic Report and Directors’ report. 

Responsibilities for the financial statements and 
the audit

This report, including the opinions, has been prepared for and 
only for the company’s members as a body in accordance with 
Chapter 3 of Part 16 of the Companies Act 2006 and for no other 
purpose. We do not, in giving these opinions, accept or assume 
responsibility for any other purpose or to any other person to 
whom this report is shown or into whose hands it may come save 
where expressly agreed by our prior consent in writing.

Other required reporting

Companies Act 2006 exception reporting

Under the Companies Act 2006 we are required to report to you if, 
in our opinion:

Responsibilities of the directors for the financial statements

•  We have not received all the information and explanations we 

As explained more fully in the Directors’ Responsibilities Statement 
set out on page 66, the directors are responsible for the 
preparation of the financial statements in accordance with the 
applicable framework and for being satisfied that they give a true 
and fair view. The directors are also responsible for such internal 
control as they determine is necessary to enable the preparation 
of financial statements that are free from material misstatement, 
whether due to fraud or error.

In preparing the financial statements, the directors are responsible 
for assessing the group’s and the company’s ability to continue 
as a going concern, disclosing, as applicable, matters related to 
going concern and using the going concern basis of accounting 
unless the directors either intend to liquidate the group or the 
company or to cease operations, or have no realistic alternative 
but to do so.

Auditors’ responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether 
the financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an 
auditors’ report that includes our opinion. Reasonable assurance 
is a high level of assurance, but is not a guarantee that an audit 
conducted in accordance with ISAs (UK) will always detect a 
material misstatement when it exists. Misstatements can arise 
from fraud or error and are considered material if, individually or 
in the aggregate, they could reasonably be expected to influence 
the economic decisions of users taken on the basis of these 
financial statements. 

A further description of our responsibilities for the audit of the 
financial statements is located on the FRC’s website at: www.frc.
org.uk/auditorsresponsibilities. This description forms part of our 
auditors’ report.

require for our audit; or

•  Adequate accounting records have not been kept by the 

company, or returns adequate for our audit have not been 
received from branches not visited by us; or

•  Certain disclosures of directors’ remuneration specified by law 

are not made; or

•  The company financial statements are not in agreement with 

the accounting records and returns. 

We have no exceptions to report arising from this responsibility. 

Other voluntary reporting

Directors’ remuneration

The company voluntarily prepares a Directors’ Remuneration 
Report in accordance with the provisions of the Companies 
Act 2006. The directors requested that we audit the part of the 
Directors’ Remuneration Report specified by the Companies Act 
2006 to be audited as if the company were a quoted company.

In our opinion, the part of the Directors’ Remuneration Report to 
be audited has been properly prepared in accordance with the 
Companies Act 2006

Lindsay Gardiner (Senior Statutory Auditor) 
for and on behalf of PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory Auditors

Edinburgh 
6 April 2020

75

Annual report and financial statements 2019Consolidated statement of comprehensive income

Continuing operations

Revenue

Cost of sales*

Gross profit

Other operating income

Administrative expenses*

Operating profit

Analysed as:

Adjusted EBITDA

Right of use lease liability interest in adjusted EBITDA

Right of use depreciation included in adjusted EBITDA

Depreciation

Loss on disposal of fixed asset

Other income

Share based payments

AIM admission costs

Finance income

Finance costs

Note

3

4

8

8

2019  
£’000

51,517

(22,817)

28,700

122

(21,718)

7,104

7,923

180

438

(1,102)

(3)

17

(349)

-

80

(182)

Restated*  
2018  
£’000

49,405

(20,587)

28,818

22

(23,191)

5,649

8,304

-

-

(585)

-

22

(404)

(1,688)

11

(7)

76

Strategic reportGovernanceFinancialsConsolidated statement of comprehensive income

Profit before income tax

Income tax

Profit for the financial year

Items that may be subsequently reclassified to profit and loss

Total comprehensive income attributable to equity holders

Earnings per share (pence)

Basic

Diluted

Note

5

10

12

12

2019  
£’000

7,002

(1,049)

5,953

-

5,953

7.8

7.8

Restated*  
2018  
£’000

5,653

(897)

4,756

-

4,756

6.3

6.3

*Details of the 2018 cost of sales and administrative expenses restatement are set out in note 2.

The notes on pages 82 to 113 form part of these financial statements. 

77

Annual report and financial statements 201931 December  
2019  
£’000

31 December  
2018  
£’000

Note

13

14

15

26

16

17

18

23

24

24

24

24

253

3,476

1,698

107

5,534

10,530

107

-

18,525

29,162

34,696

76

53

465

(121)

19,233

19,706

-

-

2,029

163

2,192

10,611

84

541

17,672

28,908

31,100

76

53

150

(30)

17,224

17,473

Consolidated statement of financial position

Assets

Non-current assets

Intangible assets

Right of use lease assets

Property, plant and equipment

Deferred tax

Current assets

Trade and other receivables

Investments in securities

Tax receivable

Cash and cash equivalents

Total assets

Equity

Shareholders’ equity

Called up share capital

Capital redemption reserve

Share-based payment reserve

Treasury shares

Retained earnings

Total equity

78

Strategic reportGovernanceFinancialsConsolidated statement of financial position

31 December  
2019  
£’000

31 December  
2018  
£’000

Note

Liabilities

Non-current liabilities

Lease liabilities

Financial liabilities

Provisions

Deferred tax

Current liabilities

Lease liabilities

Financial liabilities

Trade and other payables

Tax payable

Provisions

Total liabilities

Total equity and liabilities

20

21

28

26

20

21

19

28

3,737

-

99

22

3,858

475

-

9,606

357

694

11,132

14,990

34,696

The financial statements were approved and authorised for issue by the board and were signed on its behalf on 6 April 2020.

Stuart Geard 
Director

The notes on pages 82 to 113 form part of these financial statements. 

-

6

32

41

79

-

87

12,134

740

587

13,548

13,627

31,100

79

Annual report and financial statements 2019Consolidated statement of changes in equity

Called 
up share 
capital 
£’000

Note

Retained 
earnings 
£’000

Treasury 
shares 
£’000

Capital 
redemption 
reserve 
£’000

76

-

17,224

(71)

-

-

-

-

5,953

(3,873)

-

-

(30)

-

-

-

(91)

-

11

27

53

-

-

-

-

-

Balance at 1 January 2019

IFRS 16 conversion

Changes in equity

Profit for the year

Dividends paid

Purchase of own shares

Share-based payments charge 
(excl. NIC)

Balance at 31 December 2019

76

19,233

(121)

53

Called 
up share 
capital 
£’000

Note

Balance at 1 January 2018

Reclassify investments from FVOCI 
to FVPL

Changes in equity

Issue of preference shares

Redemption of preference shares

Issue of bonus shares and G 
share conversion

Buy back and redemption of G 
shares and deferred shares

Profit for the year

Dividends paid

Purchase of own shares

Gain on disposal of own shares

Transfer on share conversion

11

Share-based payments charge

27

21

-

50

(50)

57

(2)

-

-

-

-

-

-

Retained 
earnings 
£’000

13,475

39

(50)

-

(57)

-

4,756

(3,933)

-

94

2,900

-

Treasury 
shares 
£’000

Capital 
redemption 
reserve 
£’000

-

-

-

-

-

-

-

-

(30)

-

-

-

1

-

-

50

-

2

-

-

-

-

-

-

Share- 
based 
payment 
reserve 
£’000

150

-

-

-

-

315

465

Share- 
based 
payment 
reserve 
£’000

2,646

-

-

-

-

-

-

-

-

-

(2,900)

404

Balance at 31 December 2018

76

17,224

(30)

53

150

The notes on pages 82 to 113 form part of these financial statements. 

Fair value 
reserve 
£’000

-

-

-

-

-

-

-

Fair value 
reserve 
£’000

39

(39)

-

-

-

-

-

-

-

-

-

-

-

Total 
equity 
£’000

17,473

(71)

5,953

(3,873)

(91)

315

19,706

Total 
equity 
£’000

16,182

-

-

-

-

-

4,756

(3,933)

(30)

94

-

404

17,473

80

Strategic reportGovernanceFinancialsConsolidated statement of cash flows

Cash flows from operating activities

Cash inflows from operations

Interest received

Income tax paid

Net cash inflow from operating activities

Cash flows from investing activities

Purchase of intangible fixed assets

Purchase of tangible fixed assets

Purchase/(sale) of investments

Net cash outflow from investing activities

Cash flows from financial activities

Interest paid

Dividends paid

Purchase of Treasury shares

Repayment of finance leases

Lease payments - principal

Exercise of options

Net cash outflows from financing activities

Increase in cash and cash equivalents

Cash and cash equivalents at beginning of year

Effects of exchange rate changes

Cash and cash equivalents at end of year

The notes on pages 82 to 113 form part of these financial statements.

Note

29

8

13

15

17

8

11

22

20

5

18

2019  
£’000

6,790 

80 

(855)

6,015 

(253)

(348)

(16)

(617)

(182)

(3,873)

(91)

-

(393)

-

(4,539)

859 

2018  
£’000

7,298 

8 

(1,822)

5,484 

-

(833)

10 

(823)

(2)

(3,933)

(30)

(107)

-

98 

(3,974)

687 

17,672 

16,992 

(6)

(7)

18,525 

17,672 

81

Annual report and financial statements 2019Notes to the consolidated financial statements

1. Accounting policies

Segmental reporting

Basis of preparation

The financial statements comply with International Financial 
Reporting Standards (IFRS) as adopted by the European Union  
(EU) and have been prepared on a going concern basis, under  
the historical cost convention as modified by the recognition of 
certain financial assets measured at fair value. Unless otherwise 
stated, the accounting policies set out below have been applied 
consistently in both years presented in these financial statements.

The preparation of the financial statements in compliance with 
EU adopted IFRS requires the use of certain critical accounting 
estimates. It also requires management to exercise judgement in 
applying the group and company’s accounting policies. The areas 
where significant judgements and estimates have been made in 
the preparation of the financial statements are detailed in note 2.

Basis of consolidation

The consolidated financial statements comprise the financial 
statements of the company and all its subsidiary undertakings.

Subsidiaries are entities controlled by the company. Control 
is achieved where the group has existing rights that give it 
the current ability to direct the relevant activities that affect the 
returns and exposure or rights to variable returns from the entity. 
Subsidiaries are included in the consolidated financial statements 
of the group from the date control of the subsidiary commences 
until the date that control ceases. Intragroup balances, and any 
unrealised gains and losses or income and expenses arising 
from intragroup transactions, are eliminated in preparing the 
consolidated financial statements.

Uniform accounting policies have been applied across the group.

Going concern

After reviewing the group and the company’s forecasts and 
projections, together with the results of modelled severe but 
plausible stress tests on both the liquidity and regulatory capital 
adequacy, and the current operating and trading environment, 
the directors have a reasonable expectation that the group and 
the company has adequate resources to continue in operational 
existence for at least 12 months from the date of signing of the 
financial statements. The group and the company therefore 
continues to adopt the going concern basis in preparing its 
financial statements. Further information relevant to the directors’ 
assessment of going concern is set out in the directors’ report on 
page 65.

Operating segments are reported in a manner consistent with  
the internal reporting provided to the executive committee (the 
chief operating decision maker). The board tasks responsibility 
to the executive committee to assess the financial performance 
and the position of the group and make strategic decisions and 
allocate resources.

Nucleus’ principal activities are the provision of wrap 
administration services and there is only one reporting and 
operating segment as defined under IFRS 8 Operating Segments. 
This is reviewed on a regular basis. It is considered appropriate 
that management review the performance of the group by 
reference to total results against budget.

The main financial performance measures are assets under 
administration on the platform, gross and net inflows onto the 
platform, revenue, adjusted EBITDA, profit for the year, dividend 
paid, adjusted EBITDA margin, consolidated operating profit, 
consolidated profit after tax and consolidated net assets. These 
are disclosed in the chief financial officer’s report, where non-Gaap 
financial performance measures are also identified. The operating 
profit to adjusted EBITDA reconciliation is presented within the 
Consolidated statement of comprehensive income. Non-Gaap 
measures are also defined in the definitions and glossary section 
of the financial statements.

Revenue

Revenue comprises fees earned by the group from the provision  
of a wrap platform service to UK financial advisers and their 
clients. Fees are recognised exclusive of Value Added Tax and 
net of large case discounts. They are recorded in the year to 
which they relate and can be reliably measured. Platform fees 
are calculated monthly using contractual basis point rate cards 
applied to the daily valuation of assets under administration on 
the platform. Performance obligations are satisfied as the wrap 
platform service is provided to customers over time. Accrued 
income represents fees that are collected in the following month.

Interest income

Interest received is recognised in the statement of comprehensive 
income as it is earned.

Finance costs

Interest expense is recognised in the statement of comprehensive 
income in the year to which it relates. 

82

Strategic reportGovernanceFinancialsNotes to the consolidated financial statements

Expense recognition

Internally generated intangible assets

Expenditure incurred by the group is recognised in the year to 
which it relates. Any expenses relating to a year that have not yet 
been invoiced are accrued and expenses paid but which relate  
to future years are classified as prepayments within the statement 
of financial position.

Foreign currency

The group and company’s functional and presentation currency is 
the Pound Sterling. Transactions in foreign currencies are recorded 
at the rate ruling at the date of the transaction. At each year end, 
foreign currency monetary items are translated using the closing 
rate. Foreign exchange gains and losses resulting from the 
settlement of transactions at year end exchange rates of monetary 
assets denominated in foreign currencies are recognised in 
statement of comprehensive income.

Expenditure on internally generated brands, goodwill and 
the maintenance of intangible assets is expensed. Where 
development expenditure is incurred that satisfies the general 
asset recognition criteria and where there is the intention, feasibility 
and capability to complete the development, then this expenditure 
is capitalised. The cost of internally generated intangible assets 
includes directly attributable third party and internal staff costs. 
Impairment reviews are carried out where there are indicators  
of impairment.

Amortisation of intangible assets

Intangible assets with a limited useful life, once brought into  
use, are amortised using the straight-line method over the 
following period:

Licenses   

5 years

Dividends

Property, plant and equipment

Dividends are recorded in the financial statements in the year in 
which they are approved by the shareholders. Interim dividends 
are recognised when paid.

Goodwill

Goodwill arises on consolidation and represents the excess of 
the purchase consideration for a business over the fair value of 
any identifiable assets and liabilities acquired. Goodwill is not 
amortised but is tested annually for impairment or more frequently 
where impairment indicators exist. Impairment losses are 
recorded in the consolidated statement of comprehensive income, 
and any recorded losses are not subsequently reversed

Externally acquired intangible assets

Intangible assets that are acquired from third parties are 
recognised on the balance sheet at cost and amortised over the 
expected useful life. The costs of externally acquired intangibles 
includes the purchase consideration and directly attributable  
costs of preparing the asset for its intended use. Impairment 
reviews are carried out where there are indicators of impairment. 
No impairment indicators were identified during the year.

Tangible fixed assets are stated at historic cost less depreciation. 
Cost includes the original purchase price of the asset and the costs 
attributable to bringing the asset to its working condition for its 
intended use. Impairment reviews are carried out where there are 
indicators of impairment. No impairment indicators were identified 
during year.

Depreciation is charged so as to allocate the cost of the assets  
less their residual value over their estimated useful lives, using  
the straight-line method.

The estimated useful lives range as follows:

Fixtures and fittings  
Office equipment 
Short term leasehold property 

4 years straight line 
3 years straight line 
10 years straight line

Gains and losses on disposals are determined by comparing the 
proceeds with the carrying amount and are recognised in the 
statement of comprehensive income. 

Leases

From 1 January 2019, leases are recognised as a right-of-use asset 
and a corresponding liability. Assets and liabilities arising from a 
lease are initially measured on a present value basis. Right-of-use 
assets are depreciated over the shorter of the asset’s useful life 
and the lease term on a straight-line basis. Short term and low 
value leases are expensed. Details of the assets can be found in 
note 14, and liabilities in note 20.

83

Annual report and financial statements 2019 
 
 
 
 
Notes to the consolidated financial statements

The fair value of services received by the group in exchange for the 
grant of equity instruments is recognised as an expense over their 
vesting period.

The total amount to be expensed or recognised as an increase  
in the cost of investments is determined by reference to the fair 
value of the equity instrument at the grant date and the number  
of options or shares expected to vest. Service conditions are 
included in the assumptions about the number of equity 
instruments expected to vest. The relevant charge to the 
consolidated statement of comprehensive income or increase  
to the company’s investments is recognised over the vesting  
period on a straight-line basis.

At the end of each reporting period, the company revises its 
estimate of the number of equity instruments that are expected 
to vest to reflect latest expectations on the employee’s ability 
to achieve the specified performance criteria and actual or 
anticipated leavers from the scheme. The company recognises 
the impact of any revision to the prior year’s estimates in the 
consolidated statement of comprehensive income or company 
statement of financial position, with a corresponding adjustment 
to equity.

National insurance contribution (NIC) obligations arising from 
HMRC unapproved equity-settled schemes are treated as if they 
are cash-settled, regardless of the equity determination of the 
scheme itself. The company LTIP scheme is a HMRC unapproved 
equity-settled scheme. The NIC cost is recognised over the vesting 
period of the options and is measured with reference to the 
employers’ NIC rate applied to the number of options expected to 
vest, valued at the share price at the reporting date. Until the NIC 
obligation is settled it is remeasured at the end of each reporting 
period and at the date of settlement, with any changes in value 
being recognised in the statement of comprehensive income.

Employee benefits trusts

The company has established an Employee Share Ownership  
Trust (ESOT) and a Share Incentive Plan (SIP) trust for the purposes  
of satisfying awards under share-based incentive and all 
employees share ownership plans. Shares held by the trusts are 
recorded as treasury shares and deducted from equity until the 
shares are cancelled, reissued or disposed. The employee benefits 
trusts are included within the consolidated financial statements of 
the group.

Finance leases

For the year ended 31 December 2018 where assets were 
financed by leasing agreements that give rights approximating to 
ownership, the assets were treated as if they had been purchased 
outright. The amount capitalised was the lower of the fair value 
of the leased asset and the present value of the minimum lease 
payments. Office equipment acquired under finance leases was 
depreciated over its useful life of three years on a straight-line 
basis. Depreciation on the relevant assets was charged to the 
statement of comprehensive income. Interest on the finance lease 
was recognised in the statement of comprehensive income using 
the effective interest method.

Operating lease commitments

For the year ended 31 December 2018 rentals under operating 
leases were charged to the statement of comprehensive income 
on a straight-line basis over the lease term.

Incentives received to enter into an operating lease were credited 
to the statement of comprehensive income, to reduce the lease 
expense, on a straight-line basis over the period of the lease.

Cash and cash equivalents

Cash and cash equivalents include cash in hand and deposits 
held at call with banks. Bank overdrafts are shown within current 
liabilities due less than one year. Cash equivalents are highly liquid 
investments that mature no more than three months from the date 
of acquisition and that are readily convertible to known amounts  
of cash with insignificant risk of change in value.

Defined contribution pension scheme

Nucleus Financial Group plc operates a defined contribution 
pension scheme. The pension charge represents the amounts 
payable by the group and the company to the scheme in respect 
of the year and contributions are recognised as an expense when 
they are due. Once the contributions have been paid, the group 
and the company have no further payment obligations. The assets 
of the scheme are held separately from those of Nucleus Financial 
Group plc in an independently administered fund.

Share-based payments

The company operates a number of equity settled share-based 
payment compensation plans, under which the group receives 
services from directors and senior managers as consideration for 
equity instruments (options or shares) of the company. These are 
accounted for in accordance with IFRS 2 Share-based payments. 

84

Strategic reportGovernanceFinancialsNotes to the consolidated financial statements

Taxation

Current taxes are based on the results shown in the financial 
statements and are calculated according to local tax rules, using 
tax rates enacted or substantially enacted by the statement of 
financial position date.

Full provision is made for deferred tax assets and liabilities arising 
from all timing differences between the recognition of gains  
and losses in the financial statements and recognition in the  
tax computation.

A net deferred tax asset is recognised only if it can be regarded  
as more likely than not that there will be suitable taxable profits 
from which the future reversal of the underlying timing differences 
can be deducted.

Deferred tax assets and liabilities are calculated at the tax rates 
expected to be effective at the time the timing differences are 
expected to reverse, based on tax laws that have been enacted or 
substantively enacted by the statement of financial position date.

Deferred tax assets and liabilities are not discounted as the impact 
of any discounting would be immaterial.

Provisions for liabilities

Provisions are made where an event has taken place that gives 
the group or the company a legal or constructive obligation that 
probably requires settlement by a transfer of economic benefit, 
and a reliable estimate can be made of the amount of the 
obligation.

Provisions are charged as an expense to the statement of 
comprehensive income in the year that the group or the company 
becomes aware of the obligation and are measured at the 
best estimate at the statement of financial position date of the 
expenditure required to settle the obligation, taking into account 
relevant risks and uncertainties.

When payments are eventually made, they are charged to the 
provision carried in the statement of financial position.

Financial instruments

Financial assets and financial liabilities are initially classified 
as measured at amortised cost, fair value through other 
comprehensive income, or fair value through profit and loss 
when the group becomes a party to the contractual provisions 
of the instrument. Financial assets are derecognised when the 
contractual rights to the cash flows expire, or the group no longer 
retains the significant risks or rewards of ownership of the financial 
asset. Financial liabilities are derecognised when the obligation  
is discharged, cancelled or expires.

Financial assets are classified dependent on the group’s  
business model for managing the financial and the cash flow 
characteristics of the asset. Financial liabilities are classified 
and measured at amortised cost except for trading liabilities, or 
where designated at original recognition to achieve more relevant 
presentation. The group classifies its financial assets and liabilities 
into the following categories:

Financial assets at amortised cost

The group’s financial assets at amortised cost comprise trade  
and other receivables. These represent debt instruments with  
fixed or determinable payments that represent principal or interest 
and where the intention is to hold to collect these contractual  
cash flows. 

They are initially recognised at fair value, included in current and 
non-current assets, depending on the nature of the transaction, 
and are subsequently measured at amortised cost using the 
effective interest method less any provision for impairment.

Impairment of trade and other receivables 

In accordance with IFRS 9 an expected loss provisioning model is 
used to calculate an impairment provision. We have implemented 
the IFRS 9 simplified approach to measuring expected credit losses 
arising from trade and other receivables, being a lifetime expected 
credit loss. This is calculated based on an evaluation of our historic 
experience plus an adjustment based on our judgement of 
whether this historic experience is likely reflective of our view of the 
future at the balance sheet date. In the previous year the incurred 
loss model is used to calculate the impairment provision.

Financial liabilities at amortised cost

Financial liabilities at amortised cost comprise finance lease 
obligations and trade and other payables. They are classified as 
current and non-current liabilities depending on the nature of the 
transaction, are subsequently measured at amortised cost using 
the effective interest method.

Financial assets at fair value through profit and loss

The group has investments held on the platform for operational 
purposes. These are recognised and measured at fair value using 
the most recent available market price with gains and losses 
recognised immediately in the profit and loss.

85

Annual report and financial statements 2019Notes to the consolidated financial statements

The fair value measurement of the group’s financial and non- 
financial assets and liabilities utilises market observable inputs 
and data as far as possible. Inputs used in determining fair value 
measurements are categorised into different levels based on how 
observable the inputs used in the valuation technique utilised are 
(the ‘fair value hierarchy’).

Level 1 – Quoted prices in active markets 
Level 2 – Observable direct or indirect inputs other than Level  
1 inputs  
Level 3 – Inputs that are not based on observable market data

Standard

Conceptual Framework - amendments to 
references to the conceptual framework in 
IFRS standards

Effective from

1 January 2020

Amendments to IFRS 3: Business 
combinations – definition of a business

1 January 2020

Definition of materiality - amendments to IAS 
1 and IAS 8

1 January 2020

The group measures financial instruments relating to platform 
holdings at fair value using Level 1.

Interest rate benchmark reform - 
amendments to IFRS 9, IAS 39 and IFRS 7

1 January 2020

New standards effective for the first time in the 2019  
financial statements

Standard

IFRS 16: Leases

Effective from

1 January 2019

IFRIC 23 - Uncertainty over income tax

1 January 2019

Amendments to IFRS 9: Financial instruments 
- prepayment features with negative 
compensation

1 January 2019

IFRS 17: Insurance contracts

1 January 2023

The adoption of these standards is not expected to have a material 
impact on the group.

2. Critical accounting judgements, key sources  
of estimation uncertainty, and restatements

Estimates and judgements are continually evaluated and are 
based on historical experience and other factors, including 
expectations of future events that are believed to be reasonable 
under the circumstances. The critical accounting judgements  
and the key sources of estimation uncertainty are as follows:

Amendments to IAS 28: Investments 
in associates - long-term interests in 
associates and joint ventures

1 January 2019

Income taxes

Annual improvements 2015-2017 cycle

1 January 2019

Amendments to IAS 19: Employee benefits 
- plan amendments, curtailments or 
settlements

1 January 2019

The group is subject to income taxes. Judgement is required in 
determining the extent to which it is probable that taxable profits 
will be available in future against which deferred tax assets can 
be utilised. Based on forecasts, the group expects to materially 
recover its deferred tax assets within the next two years.

IFRS 16 Leases

Share-based payments

The group adopted IFRS 16 Leases effective 1 January 2019. 
Details of the impact are set out in note 36 Changes in accounting 
policies. Other new and amended standards did not have any 
impact on the group’s accounting policies. Details of the assets can 
be found in note 14, and liabilities in note 20.

Future standards, amendments to standards and interpretations 
not early-adopted in the 2019 financial statements

New accounting standards and interpretations have been 
published that are not mandatory for adoption in the 2019 financial 
statements.

The group assesses the fair value of shares under the LTIP scheme 
at the grant date using appropriate valuation models, depending 
upon the nature of the performance criteria. At the end of each 
reporting period, the company revises its estimate of the number 
of options and shares under the LTIP scheme that are expected to 
vest to reflect latest expectations on the group’s ability to achieve 
the specified performance criteria and actual or anticipated leavers 
from the schemes. For non-market related performance criteria, 
the company recognises the impact of any revision to the prior 
year’s estimates in the statement of comprehensive income,  
with a corresponding adjustment to equity.

86

Strategic reportGovernanceFinancialsNotes to the consolidated financial statements

2. Critical accounting judgements, key sources of estimation uncertainty, and restatements (continued)

Provisions

The group has recognised provisions in respect of client compensation, outsourced service, dilapidations and share incentive plans. 
Further detail on these provisions, the rationale behind their recognition and the timing of future cash flow is included in note 28.

Restatement of costs of sales presentation in 2018

Platform related mailings, bank charges and errors and losses, which were previously disclosed in administrative expenses, have been 
reclassified to cost of sales to achieve better presentation. There is no impact on the reported profit or net assets of the group as a result 
of these restatements.

Continuing operations

Revenue

Cost of sales

Gross profit

Other operating income

Administrative expenses

Operating profit

Profit for the financial year

3. Revenue

2018  
£’000

Adjustment 
£’000

49,405

(19,809)

29,596

22

(23,969)

5,649

4,756

-

(778)

(778)

-

778

-

-

Restated  
2018  
£’000

49,405

(20,587)

28,818

22

(23,191)

5,649

4,756

Revenue comprises fees earned by the group from the provision of a wrap platform service to UK financial advisers and their clients.  
All revenue arose within the United Kingdom (2018: all United Kingdom).

4. Other operating income 

Other operating income

2019  
£’000

122

2018  
£’000

22

Other operating income includes a £100k R&D tax credit in respect of 2018 that has been recognised in 2019 under the RDEC scheme.

87

Annual report and financial statements 2019 
 
Notes to the consolidated financial statements

5. Profit before income tax 

The profit before income tax is stated after charging: 

Depreciation of tangible fixed assets

Depreciation of right of use assets

Interest on right of use assets

Loss on disposal of fixed assets

Unrealised (gain)/loss on investments

Foreign exchange differences

Movement in expected loss provision

Operating lease rentals - (replaced re IFRS 16)

Share based payment charge

6. Employees   

Wages and salaries

Social security costs

Other pension costs

Share-based payment charge

The average monthly number of employees during the year was as follows: 

Employees

7. Directors’ remuneration

2019 
£’000

664 

438 

180 

3 

(7)

6 

59 

-

349 

2019 
£’000

12,191

1,402

997

349

2018 
£’000

585 

-

-

-

5

7 

8 

446 

404

2018 
£’000

11,812

1,424

906

404

14,939

14,546

2019

223 

2018

203 

Details of directors’ remuneration are set out in the remuneration and HR committee report on pages 54 to 61.

88

Strategic reportGovernanceFinancials 
 
 
 
 
 
 
Notes to the consolidated financial statements

8. Net finance (cost)/income  

Finance income:

Bank interest receivable

Other interest income

Finance costs

Lease interest

Interest on finance leases

Other interest paid

Net finance (cost)/income

2019 
£’000

70 

10

80 

2019 
£’000

(180)

-

(2)

(182)

(102)

2018 
£’000

10 

1 

11 

2018 
£’000

-

(2)

(5)

(7)

4

9. Auditors’ remuneration 

The group paid the following amounts to its auditors in respect of the audit of the financial statements and for other services provided to 
the group: 

Audit of the financial statements

Client asset audit services

All other services

2019 
£’000

182 

175 

30

387 

2018 
£’000

235 

151 

395 

781 

Other services in 2018 related to fees earned by PwC in their capacity as reporting accountants to the company’s admission to AIM and 
other corporate finance transactions.

89

Annual report and financial statements 2019 
 
 
 
 
Notes to the consolidated financial statements

10. Income tax 

Analysis of tax expense 

Current tax:

Tax on profits for the year

Adjustments in respect of prior periods

Deferred tax:

Origination and reversal of timing differences

Effect of tax rate on opening balances

Total expense in statement of comprehensive income

Factors affecting the tax expense 

2019

£’000

1,271

(260)

24

14

1,049

2018

£’000

1,435 

(527)

(11)

-

897 

The tax assessed for the year is lower (2018: lower) than the standard rate of corporation tax in the UK of 19.00 per cent (2018: 19.00  
per cent).

The differences are reconciled below:   

Profit before taxation

2019 
£’000

7,002

2018 
£’000

5,653

Profit before taxation multiplied by the standard rate of corporation tax in the UK of 19.00 
per cent (2018: 19.00 per cent)

1,330 

1,074 

Effects of:

Expenses not deductible for tax purposes

Fixed asset differences

Adjustments to tax charge in respect of prior period R&D claims

Deferred tax not recognised

Other differences

84 

18 

(258)

(218)

93 

1,049 

412 

5 

(527)

(70)

3 

897 

90

Strategic reportGovernanceFinancials 
 
 
 
 
 
 
Notes to the consolidated financial statements

11. Dividends   

£0.01 ordinary share dividends* (2018: 142p per share)

£0.001 ordinary share dividends* 5.1p (2018: 1.4p per share)

B ordinary share dividend (2018: 142p per share)

G3 share dividends (2018: 243p per realised share)

G3 share dividends (2018: 142p per realised share)

G4 share dividends (2018: 243p per realised share)

G4 share dividends (2018: 142p per realised share)

*The Esot waived its right to receive dividends during the year. 

12. Earnings per share 

2019

£’000

-

3,873

-

-

-

-

-

2018

£’000

1,577

1,063

1,081

84

49

50

29

3,873

3,933

Earnings per share has been calculated by dividing the total profit for the year by the weighted average number of ordinary shares in 
issue during the year. 

Profit for the year

Weighted average number of ordinary shares (basic)

SIP scheme

LTIP scheme

Weighted average number of ordinary shares (diluted)

Basic earnings per ordinary share (pence)

Diluted earnings per ordinary share (pence)

2019

£’000

5,953

2018

£’000

4,756

2019

2018

75,862,105

75,932,243

71,255

345,932

1,821

16,209

76,279,292

75,949,568

2019

7.8

7.8

2018

6.3

6.3

The weighted average number of ordinary shares reflect the number of shares in issue following the listing of the Company on 26 July 
2018. The share capital transactions that happened during the year are detailed in note 23. 

91

Annual report and financial statements 2019 
 
 
 
 
 
 
 
Notes to the consolidated financial statements

13. Intangible assets   

Cost

At 1 January 2019

Additions

Write-offs

At 31 December 2019

Amortisation

At 1 January 2019

Charge for the year

Impairments

At 31 December 2019

Net book value

At 31 December 2019

At 31 December 2018

Licences 
£’000

-

253 

-

253 

-

-

-

-

253 

-

The costs capitalised during 2019 represents development expenditure in relation to ancillary platform services.

The remaining contractual commitment in respect of the development expenditure amounts to £72,222 and is payable within 1 year.

92

Strategic reportGovernanceFinancialsNotes to the consolidated financial statements

14. Right of use lease assets  

Cost

At 1 January 2019

Transition to IFRS 16

Additions

Disposals

At 31 December 2019

Depreciation

At 1 January 2019

Transition to IFRS 16

Charge for the year

Eliminated on disposals

At 31 December 2019

Net book value

At 31 December 2019

At 31 December 2018

Right of use 
asset Greenside 
Edinburgh 
£’000

Finance lease Office 
equipment 
£’000

-

3,901

-

-

3,901

-

-

438

-

438

3,463

-

-

360

1

-

361

-

248

100

-

348

13

-

Total 
£’000

-

4,261

1

-

4,262

-

248

538

-

786

3,476

-

93

Annual report and financial statements 2019 
 
Notes to the consolidated financial statements

15. Property, plant and equipment 

Short-term 
leasehold property 
£’000

Fixtures and fittings 
£’000

Office equipment 
£’000

1,137
-
10
-

1,147

99
-
114
-

213

934

1,038

527
-
28
(4)

551

127
-
131
(1)

257

294

400

1,508
(360)
310
-

1,458

917
(248)
319
-

988

470

591

Short-term 
leasehold property 
£’000

Fixtures and fittings 
£’000

Office equipment 
£’000

837
300
-

1,137

7
92
-

99

1,038

830

357
170
-

527

34
93
-

127

400

323

1,303
364
(159)

1,508

676
400
(159)

917

591

627

Total 
£’000

3,172
(360)
348
(4)

3,156

1,143
(248)
564
(1)

1,458

1,698

2,029

Total 
£’000

2,497
834
(159)

3,172

717
585
(159)

1,143

2,029

1,780

Cost
At 1 January 2019
Transition to IFRS 16
Additions
Disposals

At 31 December 2019

Depreciation
At 1 January 2019
Transition to IFRS 16
Charge for the year
Eliminated on disposals

At 31 December 2019

Net book value
At 31 December 2019

At 31 December 2018

Cost
At 1 January 2018
Additions
Disposals

At 31 December 2018

Depreciation
At 1 January 2018
Charge for the year
Eliminated on disposals

At 31 December 2018

Net book value
At 31 December 2018

At 31 December 2017

94

Strategic reportGovernanceFinancials 
 
 
Notes to the consolidated financial statements

16. Trade and other receivables 

Current:

Other debtors

Amounts owed by HMRC

Trade debtors

Accrued income

Prepayments

2019 
£’000

1,201

1,929

444

5,243

1,713

10,530

2018 
£’000

2,230

1,754

429

4,646

1,552

10,611

Included within other debtors is a balance of cash prefunded on the wrap platform as required by our client terms and conditions. This 
fluctuates due to timing. The total loss allowance provided for trade and other receivables was £230,410 (2018: £176,784).

17. Investments in securities   

Valuation

At 1 January

Additions in year

Disposals in year

Unrealised gain/(loss)

At 31 December

18. Cash and cash equivalents 

Cash at bank and in hand

2019 
£’000

84 

39 

(23)

7 

107 

2019 
£’000

18,525

2018 
£’000

99 

-

(10)

(5)

84 

2018 
£’000

17,672

During 2018, the company transferred its £5,000,000 uncommitted overdraft facility from The Royal Bank of Scotland plc to The Royal Bank 
of Scotland International Limited. The purpose of the overdraft is to support the company’s discretionary commitment to prefund tax relief 
on eligible pension contributions and other temporary funding required under the client money and client asset rules. Interest is charged 
on this facility at 3 per cent plus base rate up to an overdrawn amount of £5,000,000 and 5 per cent plus base rate on any amount over 
£5,000,000. The overdraft is secured by a fixed and floating charge over all the company’s assets. The overdraft was undrawn as at  
31 December 2019.

95

Annual report and financial statements 2019 
 
Notes to the consolidated financial statements

19. Trade and other payables 

Current:

Trade creditors

Social security and other taxes

Other creditors

Amounts owed to HMRC

Accruals

20. Lease liabilities 

2019 
£’000

1,423

372

2,206

118

5,487

9,606

2019 
£’000

3,737 

475 

> 5 years 
£’000

2018 
£’000

3,674

380

1,816

240

6,024

12,134

2018 
£’000

-

-

Total 
£’000

4,212

Non-current:

Lease liabilities

Current:

Lease liabilities

2019

Lease liabilities

2018

Lease liabilities

1 year or less 
£’000

1 - 2 years 
£’000

2-5 years 
£’000

475

-

494

-

1,602

1,641

-

-

-

Lease liabilities, which includes items previously classified as finance lease liabilities, increased by £4,513k as a result of adopting IFRS 16 
Leases effective 1 January 2019. 

96

Strategic reportGovernanceFinancials 
 
Notes to the consolidated financial statements

21. Financial liabilities  

Non-current:

Finance leases

Current:

Finance leases

2019

Finance leases

2018

Finance leases

2019 
£’000

-

-

1 year or less 
£’000

1 - 2 years 
£’000

2-5 years 
£’000

-

87

-

6

-

-

2018 
£’000

6 

87 

Total 
£’000

-

93

Financial liabilities now classified as lease liabilities as a result of adopting IFRS 16 Leases effective 1 January 2019. 

22. Finance leases 

Minimum lease payments under finance leases fall due as follows:

2019 
£’000

2018 
£’000

Gross obligations payable:

Within one year

Between one and five years

Finance charges payable:

Within one year

Between one and five years

Net obligations payable:

Within one year

Between one and five years

-

-

-

-

-

-

-

-

-

88 

6 

94 

1 

-

1 

87 

6 

93 

97

Annual report and financial statements 2019 
 
 
Notes to the consolidated financial statements

23. Share capital 

Fully paid ordinary shares of £0.001 each: 76,473,360 (2018: 76,473,360)

Employee benefits trusts hold a total of 611,255 shares (2018: 561,442).

2019 
£’000

76

2018 
£’000

76

During January 2018, in line with the growth share scheme, 142,362 G1 and 95,404 G2 shares converted into 124,448 ordinary and 
113,318 deferred shares.

On 8 May 2018, the company issued 50,000 redeemable non-convertible preference shares at a nominal value of £1 per share. Each 
preference share carried a right to a fixed non-cumulative dividend of 0.01 per cent of its nominal value, payable annually in arrears,  
and did not carry any voting rights. These were redeemed on 26 July 2018.

On 6 July 2018, Nucleus Financial Group Limited was re-registered under the Companies Act 2006 as a public company under the 
name of Nucleus Financial Group plc. The company listed on AIM on 26 July 2018 and this coincided with the following share capital 
transactions:

On listing, 18,823 G3 shares and 8,812 G4 shares converted to ordinary shares and 21,905 G3 shares and 16,864 G4 shares converted  
to deferred shares. Following this there were no G3 and G4 shares remaining in issue.

The company bought back 30,712 G1 shares, 9,026 G2 shares and 152,087 deferred shares for a consideration of £1. Following this there 
were no G1, G2 or deferred shares remaining in issue.

The company then converted the remaining 761,028 B ordinary shares into ordinary shares and awarded a bonus issue of three new 
ordinary shares for each existing ordinary share. This resulted in the creation of 5,735,502 new ordinary shares, bringing the total 
ordinary shares in issue to 7,647,336. Subsequently, each ordinary share was then sub-divided into 10 new ordinary shares. This has 
given rise to a post-listing number of fully paid shares in issue of 76,473,360.

24. Reserves

Capital redemption reserve

This is a non-distributable reserve into which amounts are transferred following the redemption or purchase of the company’s  
own shares.

Share-based payment reserve

The fair value of services received in exchange for the grant of options and other share awards is recognised over their vesting period. 
Upon conversion the fair value of services received is transferred to retained earnings. 

Treasury shares

Shares of Nucleus Financial Group plc that are held in the Employee benefits trust and SIP trust for the purposes of satisfying awards 
under share-based incentive and all employee share ownership plans.

Retained earnings

Retained earnings includes all current and prior year retained profits and losses.

98

Strategic reportGovernanceFinancials 
Notes to the consolidated financial statements

25. Financial instruments

The principal financial instruments, from which financial instrument risk arises, are as follows:

•  Trade and other receivables

•  Cash and cash equivalents

• 

Investments in securities

•  Trade and other payables

As explained in note 1, financial assets and liabilities have been classified into categories that determine their basis of measurement 
and, for items measured at fair value, whether changes in fair value are recognised in the statement of comprehensive income. In 
adopting IFRS 9 all previously classified loans and receivables were re-classified as financial assets at amortised cost, with no change 
to measurement, and all financial assets previously classified at fair value through other comprehensive income were reclassified as 
financial assets at fair value through profit and loss, as this is the residual category under IFRS 9. The following tables show the carrying 
values of assets and liabilities for each of these categories. 

Financial assets at 
fair value through 
profit and loss 
£’000

Financial liabilities at 
amortised cost 
£’000

Financial assets at 
amortised cost 
£’000

107

-

-

107

-

-

-

-

-

-

-

4,212

9,606

13,818

-

18,525

10,530

29,055

-

-

-

2019

Financial assets

Investments in securities

Cash and cash equivalents

Trade and other receivables

Total financial assets

Non-financial assets

Total assets

Financial liabilities

Lease liabilities

Trade and other payables

Total financial liabilities

Non-financial liabilities

Total liabilities

Total 
£’000

107

18,525

10,530

29,162

5,534

34,696

4,212

9,606

13,818

1,172

14,990

99

Annual report and financial statements 2019Total 
£’000

84

17,672

10,611

-

17,672

10,611

28,283

28,367

-

-

-

2,733

31,100

93

12,134

12,227

1,400

13,627

Notes to the consolidated financial statements

25. Financial instruments (continued)

Financial assets at 
fair value through 
profit and loss 
£’000

Financial liabilities at 
amortised cost 
£’000

Financial assets at 
amortised cost 
£’000

84

-

-

84

-

-

-

-

-

-

-

93

12,134

12,227

2018

Financial assets

Investments in securities

Cash and cash equivalents

Trade and other receivables

Total financial assets

Non-financial assets

Total assets

Financial liabilities

Finance lease obligations

Trade and other payables

Total financial liabilities

Non-financial liabilities

Total liabilities

100

Strategic reportGovernanceFinancialsNotes to the consolidated financial statements

25. Financial instruments (continued)

Financial instruments measured at fair value – fair value hierarchy

The table below classifies financial assets that are categorised on the statement of financial position at fair value in a hierarchy that is 
based on significance of the inputs used in making the measurements. The levels of hierarchy are disclosed in note 1. 

Investments in securities are held for the benefit of platform functionality and are reported on a separate line in the statement of financial 
position. The assets are held at fair value with any gains or losses being taken to the statement of comprehensive income. 

The following tables show the group’s financial assets measured at fair value through profit and loss, classed according to the level of the 
fair value hierarchy: 

2019

Investments in securities

2018

Investments in securities

Credit risk

Level 1 
£’000

107

Level 1 
£’000

84

Level 2 
£’000

-

Level 2 
£’000

-

Level 3 
£’000

-

Level 3 
£’000

-

Total 
£’000

107

Total 
£’000

84

The group holds the surplus of corporate cash balances over and above its working capital requirements on deposit with its corporate 
banking services providers, Royal Bank of Scotland plc, Bank of Scotland plc and Investec Bank plc. The group is therefore exposed to 
counterparty credit risk and a failure of any of these banks would impact the group’s resources and its ability to meet its solvency and 
liquidity requirements. Credit risk is managed within the risk appetites set by the board on an annual basis. 

The supply of wrap platform services to clients results in trade receivables which management considers to be of low risk. Other 
receivables are likewise considered to be low risk. Management do not consider that there is any concentration of risk within either  
trade or other receivables. 

Included in other receivables is a balance of cash prefunded on the wrap platform. Where these amounts are not received within normal 
operational timeframes, our experience is that the risk of non-recovery increases, and we provide to our expectation of most likely 
outcome. The provision as at 31 December 2019 was £230,410 (2018: £176,674).

Liquidity risk

The group’s liquidity position is subject to a range of factors that may generate liquidity strain in the short or medium term. The group 
manages its liquidity risk through an ongoing evaluation of its working capital requirements against available cash balances and  
credit facilities. 

101

Annual report and financial statements 2019 
 
 
 
Notes to the consolidated financial statements

25. Financial instruments (continued)

Exposure to securities markets

The group’s income is derived from a tiered basis point fee that is applied to client assets under administration. This income is exposed  
to the value of the underlying investment assets which can be affected by market movements. Although some of this risk is mitigated 
within components of the cost base, the group is ultimately exposed to volatility in its financial results because of market movements 
beyond its control. 

Operational risk

The nature of the activities performed by the group is such that a degree of operational risk is unavoidable in relation to losses that could 
be incurred by the group or by others because of errors or omissions for which the group is ultimately liable.

Particular operational risks for the group are considered to be:

•  People risks – we consider that the two most significant risks are the risk of failure to attract and retain core skills and knowledge  

in the company, and people-related errors in core processes;

•  Operational control failures in core processes – there is always a risk of failure in core processes, either directly by the company  

and/or by third parties which would result in operational losses, poor client outcomes and reputational damage; and

•  Systems-related risks including cyber-attacks, data leakage and business continuity events.

The following tables show an analysis of the financial assets and financial liabilities by remaining expected maturities.

< 3 months 
£’000

3-12 months 
£’000

1-5 years 
£’000

>5 years 
£’000

18,525

-

10,085

28,610

-

107

445

552

-

-

-

-

-

-

-

-

< 3 months 
£’000

3-12 months 
£’000

1-5 years 
£’000

>5 years 
£’000

17,672

-

10,182

27,854

-

84

429

513

-

-

-

-

-

-

-

-

Total 
£’000

18,525

107

10,530

29,162

Total 
£’000

17,672

84

10,611

28,367

2019

Financial assets 

Cash and cash 
equivalents

Investments

Trade and other 
receivables

2018

Financial assets 

Cash and cash 
equivalents

Investments

Trade and other 
receivables

102

Strategic reportGovernanceFinancialsNotes to the consolidated financial statements

25. Financial instruments (continued)

2019

Financial liabilities 

Trade and other 
payables

Lease liabilities

2018

Financial liabilities 

Trade and other 
payables

Finance lease 
obligations

< 3 months 
£’000

3-12 months 
£’000

1-5 years 
£’000

>5 years 
£’000

9,606

119

9,725

-

356

356

-

2,096

2,096

-

1,641

1,641

< 3 months 
£’000

3-12 months 
£’000

1-5 years 
£’000

>5 years 
£’000

11,966

87

12,053

168

-

168

-

6

6

-

-

-

26. Deferred tax

The deferred tax asset is made up of the following balances: 

At 1 January 2018

(Charge)/credit to statement of 
comprehensive income

At 31 December 2018

(Charge)/credit to statement of 
comprehensive income

At 31 December 2019

Accelerated capital 
allowances 
£’000

Short term timing 
differences 
£’000

Losses and other 
deductions 
£’000

(5)

13

8

(1)

7

41

(24)

17

81

98

122

16

138

(136)

2

Total 
£’000

9,606

4,212

13,818

Total 
£’000

12,134

93

12,227

Total 
£’000

158

5

163

(56)

107

As a result of the uncertainty in the opinion of the directors regarding the timing and extend of future profit generation by the group,  
a deferred tax asset of £455,684 (2018: £286,290) has not been recognised.   

103

Annual report and financial statements 2019 
 
 
 
 
 
 
 
Notes to the consolidated financial statements

26. Deferred tax (continued)

The deferred tax liability is made up of the following balances: 

Accelerated capital 
allowances 
£’000

Short term timing 
differences 
£’000

Losses and other 
deductions 
£’000

(46)

5

(41)

19

(22)

-

-

-

-

-

At 1 January 2018

(Charge)/credit to statement  
of comprehensive income

At 31 December 2018

(Charge)/credit to statement  
of comprehensive income

At 31 December 2019

27. Share-based payments

Total cost of share-based payments: 

Long term incentive plan

Employers NIC on long term incentive plan

Share incentive plan

Growth shares

-

-

-

-

-

2019 
£’000

290 

34 

25 

-

349 

Total 
£’000

(46)

5

(41)

19

(22)

2018 
£’000

150 

-

1 

253 

404 

National insurance contribution (NIC) obligations arising from HMRC unapproved equity-settled schemes are treated as if they are cash-
settled, regardless of the equity determination of the scheme itself.

104

Strategic reportGovernanceFinancials 
 
Notes to the consolidated financial statements

27. Share-based payments (continued)

Long Term Incentive Plan (LTIP)

The LTIP comprises conditional awards of nil cost options over ordinary shares to selected members of the senior management team 
(including the executive directors) and certain other employees, which vest on the achievement of specified performance targets and 
continuous employment over a certain period of time (the vesting period). The performance conditions and details of movement in the  
LTIP are set out in the remuneration and HR committee report.

The company granted long-term incentive awards in the form of nil-cost options over its ordinary shares to the executive directors and 
other persons discharging managerial responsibility under its long-term incentive plan. The vesting of each of the awards is subject to 
the satisfaction of performance conditions that have been set by the remuneration and HR committee. These conditions, which will be 
assessed over prescribed three-year periods, relate to the achievement of specific targets in relation to earnings per share, net inflow of 
assets under administration and total shareholder return. Vesting will also normally be dependent on the continued employment of the 
participant within the group.

At 1 January 2018

Shares awarded during the year

Lapsed during the year

At 31 December 2018

Shares awarded during the year

Lapsed during the year

At 31 December 2019

Option pricing model

Date granted

Share price on grant date (p)

Vesting period (years)

Exercise price

Expected volatility

Risk-free rate

Dividend yield

Fair value per option at grant date

Remaining vesting period (years)

LTIP 2019

-

-

-

-

827,090

(23,674)

LTIP 2018

-

1,013,612

(68,865)

944,747

-

(30,211)

803,416

914,536

LTIP 2019  
TSR condition

Monte Carlo

03/04/2019

LTIP 2019  
Other conditions

Black Scholes

03/04/2019

LTIP 2018  
TSR condition

Monte Carlo

26/07/2018

LTIP 2018  
Other conditions

Black Scholes

26/07/2018

176p

3

0p

40%

0.72%

nil

89p

2.3

176p

3

0p

40%

0.72%

nil

176p

2.3

183p

3

0p

34%

0.84%

nil

85p

1.6

183p

3

0p

34%

0.84%

nil

183p

1.6

Expected volatility was determined by comparing Nucleus to other companies that provide software services to the financial services 
sector as these were deemed to be the closest comparative with a long enough share history to give an indicative relative valuation and 
volatility measure. In estimating a volatility range for the company we have excluded companies that have an enterprise value greater 
than £500m, as we consider that they would not typically be reflective of the risks, size and growth profile of a company such as Nucleus. 
Expected volatility of the companies was determined by reference to their historical volatility over a period consistent with the vesting 
period of the options.

105

Annual report and financial statements 2019Notes to the consolidated financial statements

27. Share-based payments (continued)

Share incentive plan (SIP)

The SIP is an all-employee share ownership plan which has been designed to meet the requirements of Schedule 2 to the Income Tax 
(Earnings and Pensions) Act 2003 so that Ordinary Shares can be provided to UK employees under its terms in a tax-efficient manner. 
During the year employees were offered the opportunity to buy Ordinary Shares with a value of up to the lower of £1,800 and 10 per cent 
of the employee’s pre-tax salary, and the company agreed to match the number of shares so purchased. These matching shares are 
held on the employees’ behalf in the SIP trust, subject to a holding period of three years, and may be forfeited if the participant ceases 
employment within that period. 

SIP

Brought forward at the beginning of the year

Matching shares awarded

Matching shares forfeited

Outstanding matching shares at the end of the year

Growth shares

2019

21,444

53,911

(1,088)

74,267

2018

-

21,444

-

21,444

G3 and G4 Ordinary Shares were granted to directors and employees. Details of the rights and the conditions attached to these shares 
are included in note 1. 

The growth shares granted were valued as at the date of grant or entitlement using the Black Scholes model. The significant assumptions 
used are shown in the table below:

Date granted

Par value

Realisable

Shares in issue 31/12/2017

Price of the underlying share (£)

Effective strike price of the G Ordinary share

Expected volatility of the share price

Risk free interest rate over the life of the G Ordinary share

Dividend yield

Fair value per G Ordinary share at grant date

G3 shares

6/10/2015

£0.05

31/12/2019

40,727

£34.41

£34.41

25%

1.05%

Nil

£7.61

G4 shares

17/11/2016

£0.05

31/12/2020

25,676

£44.35

£44.35

28%

0.55%

Nil

£10.34

The volatility measured is based on historical volatility of similar listed entities between 2008 and 2015. 

Coinciding with the companies listing on AIM on 26 July 2018, the growth share scheme ceased to exist. Details of the conversion of 
growth shares into ordinary shares are set out in note 23 Share capital. 

106

Strategic reportGovernanceFinancialsNotes to the consolidated financial statements

28. Provisions 

Client compensation

Outsourced service

Dilapidations

Share incentive plans

Analysed as follows:

Current

Non-current

At 1 January 2018

Provided during year

Utilised during year

Unused amounts reversed 
during year

(Charge)/credit to statement 
of comprehensive income

At 31 December 2018

Provided during year

Utilised during year

Unused amounts reversed 
during year

(Charge)/credit to statement 
of comprehensive income

At 31 December 2019

2019 
£’000

2018 
£’000

536 

158 

65 

34 

793 

694 

99 

793 

Share  
incentive  
plans 
£’000

Client 
compensation 
£’000

Outsourced  
service 
£’000

Dilapidations 
£’000

-

-

-

-

-

-

34

-

-

-

34

98 

435 

(73)

(31)

-

429 

389 

(122)

(160)

-

536 

204 

612 

(333)

-

(325)

158 

-

-

-

-

158 

224 

30 

(222)

-

-

32 

33 

-

-

-

65 

429 

158 

32 

-

619 

587 

32 

619 

Total 
£’000

526 

1,077 

(628)

(31)

(325)

619 

456 

(122)

(160)

-

793 

107

Annual report and financial statements 2019 
 
 
Notes to the consolidated financial statements

28. Provisions (continued) 

Client compensation

The group remediates customers affected by errors on the platform and calculates any amounts due in line with guidance given by 
the Financial Ombudsman Service in respect of the type of customer loss, distress and inconvenience for which customers should be 
compensated. Where actual trading losses are suffered by customers, these are calculated in accordance with Mifid II best execution 
rules to ensure customers are restored to the position they would have been in had the error or omission not been made. Amounts 
are provided and utilised against the administrative expenses line in the statement of comprehensive income and the majority of the 
outstanding issues are expected to be resolved in the first half of 2020.

Outsourced service

As part of the commercial agreement with its outsourced BPO service provider, should any key performance criteria not be met, the group 
is entitled to receive a discount on the wrap administration fees charged. Where these are agreed, they are deducted from the invoiced 
fee and the net expense is charged through the statement of comprehensive income. Where these are uncertain or in dispute with the 
service provider, a provision is booked in recognition of the uncertainty regarding the outcome. 

Dilapidations

The dilapidations provision relates to the group’s office premises at Greenside, Edinburgh. This is calculated using the Building Cost 
Information Service survey (part of the Royal Institution of Chartered Surveyors) of average settlement figures for offices, adjusted for 
inflation, and the square footage of the company’s leasehold premises. The provision has been classified as non-current due to the 
likelihood of its utilisation at the end of the lease in 2027. 

Share incentive plans

Provisions for share incentive plans relate to the LTIP which is a HMRC unapproved equity-settled scheme. The company is liable to pay 
employers’ NIC upon exercise of the options. The provision is calculated using the applicable employers’ NIC rate applied to the number 
of share awards expected to vest, valued at the share price at the reporting date. The provision is recognised over the vesting period of 
the shares awarded. 

108

Strategic reportGovernanceFinancials 
Notes to the consolidated financial statements

29. Reconciliation of profit before income tax to cash generated from operations 

Profit before income tax

Depreciation

Loss on disposal of fixed assets

Unrealised gain on investments

Share based payments charge (excl. NIC)

Bad debt provision

Increase in trade and other receivables

Decrease/(increase) in operational platform funding

(Decrease)/increase in trade and other payables

Increase in other provisions

Interest paid

Interest received

Net exchange differences

Cash inflows from operations

2019 
£’000

7,002

1,102

3

(7)

315

59

(1,166)

1,187

(1,987)

174

182

(80)

6

2018 
£’000

5,653

585

-

-

404

8

(615)

(257)

1,426

93

2

(8)

7

6,790

7,298

Operational platform prefunding includes prefunding of client pension tax relief and temporary funding required under the client money 
and client assets rules.

30. Reconciliation of liabilities arising from financing activities 

Finance lease liabilities

Lease liabilities

At 1 January 2018 
£’000

Non-cash changes 
£’000

200

2

At 1 January 2019 
£’000

Non-cash changes 
£’000

4,606

-

Cash flows 
£’000

(109)

Cash flows 
£’000

(394)

At 31 December 
2018 
£’000

93

At 31 December  
2019 
£’000

4,212

Lease liabilities, which includes items previously classified as finance lease liabilities, increased by £4,513k as a result of adopting IFRS 16 
Leases effective 1 January 2019.

109

Annual report and financial statements 2019 
 
 
 
 
 
 
 
Notes to the consolidated financial statements

31. Operating leases

The group’s future minimum lease payments under non-cancellable operating leases were as follows:

Within one year

Between one and five years

In more than five years

2019 
Total 
£’000

-

-

-

-

2018 
Phase 1 
£’000

312

2,614

1,518

4,444

2018 
Phase 2 
£’000

72

602

350

1,024

2018 
Total 
£’000

384

3,216

1,868

5,468

On 28 November 2017, the company entered into a new lease for its office premises at Greenside, Edinburgh and this agreement 
contains an initial rent-free period of 18 months. The future minimum lease payments relate solely to this lease agreement. These 
agreements are no longer classified as operating leases following the adoption and implementation of IFRS 16 Leases in 2019, details of 
which are set out in note 36.

32. Employee share ownership trust

The two share ownership trusts that operate on behalf of the company and the employees are the NFG Limited Employee Benefit Trust 2010 
which incurred a loss for the year of £3,385 and the Nucleus Financial Group plc Share Incentive Plan whose costs are borne by the group.

33. Pension commitments

The group operates a defined contribution pension scheme. The assets of the scheme are held separately from those of the group in  
an independently administered fund. The pension cost charge represents contributions payable by the group to the fund and amounted 
to £997,401 (2018: £906,115). Contributions totalling £90,009 (2018: £91,340) were payable to the fund at the balance sheet date.

34. Ultimate controlling party

In the opinion of the directors there is no ultimate controlling party.

Sanlam UK Limited (Sanlam), a company incorporated in England and Wales, is a majority shareholder of the company. The company 
has entered into a Relationship Agreement with Sanlam and Shore Capital and Corporate Limited which governs the relationship 
between Sanlam and the company, to ensure that the company is able to carry on its business independently from Sanlam and in 
compliance with all applicable laws and regulations (including, the AIM Rules). Sanlam has agreed that all transactions and relationships 
between the Sanlam Group and the company shall be on an arms’ length basis and on normal commercial terms. 

110

Strategic reportGovernanceFinancialsNotes to the consolidated financial statements

35. Related party transactions 

Entities with significant influence over the company 

Transactions with NIFAC and Sanlam were as follows: 

Sanlam

Amounts owed to Sanlam in respect of board fees by NFG

Amounts owed to Sanlam in respect of fees for the Onshore Bond by NFS

Amounts charged by Sanlam to NFS in respect of the Onshore Bond

Amounts owed to Sanlam to NFS in respect of tax collected from the Onshore Bond

Dividend paid to Sanlam by NFG

NIFAC

Amounts owed to NFG

Dividend paid to NIFAC by NFG

2019 
£’000

84 

79 

459 

23 

2,036 

2019 
£’000

-

-

2018 
£’000

176 

72 

429 

97 

1,976 

2018 
£’000

42 

632 

On Nucleus’ admission to AIM, NIFAC realised part of its shareholding in Nucleus and distributed the net proceeds together with its 
residual shareholding interest to its underlying shareholders. NIFAC no longer holds shares in Nucleus.

Subsidiaries 

NFG owns 100 per cent of the share capital of NFS, NIFAS and IMX. There were no transactions with IMX and NIFAS. The transactions with 
NFS are as follows: 

NFS

Amounts owed to NFG by NFS

Other related parties 

2019 
£’000

1,760 

2018 
£’000

706 

During the year the company was charged £nil (2018: £390,000) for services provided by Craven Street Capital of which J A Samuels  
is a director.

Key management personnel  

Key management personnel are considered to be members of the executive committee and remuneration for the year is as follows:

Short-term employee benefits

Post-employment benefits

Share-based payments

Post-employment benefits relate to defined contribution pension scheme charges. 

2019 
£’000

1,736 

61 

229 

2,026 

2018 
£’000

2,238 

95 

314 

2,647

111

Annual report and financial statements 2019 
 
 
 
 
 
Notes to the consolidated financial statements

36. Changes in accounting policies

IFRS 16 Leases

In adopting this standard, which became effective from 1 January 2019, the modified retrospective approach was used, resulting in the 
cumulative effect of application on 1 January 2019 being recognised through an adjustment to opening retained earnings. On adoption 
the group recognised lease liabilities in relation to previously classified operating property leases. The liability was measured at the 
present value of future lease payments, discounted using an estimated incremental borrowing rate of 4 per cent. The associated right-
of-use asset was measured on a retrospective basis as if the new standard had always applied. There were no changes relating to the 
recognition of finance leases. Use was made of the practical expedient which allows the continuation of the existing assessment as to 
whether a contract contains a lease for all ongoing contracts entered into before 1 January 2019.

31 December 2018 
£’000

Effect of IFRS 16 
£’000

1 January 2019 
£’000

Assets

Non-current assets

Right of use lease assets

Property, plant and equipment

Deferred tax

Current assets

Total assets

Total equity

Liabilities

Non-current liabilities

Lease liabilities

Financial liabilities

Provisions

Deferred tax

Current liabilities

Lease liabilities

Financial liabilities

Trade and other payables

Tax payable

Provisions

Total liabilities

Total equity and liabilities

112

-

2,029

163

2,192

28,908

31,100

17,473

-

6

32

41

79

-

87

12,134

740

587

13,548

13,627

31,100

4,013

(112)

-

3,901

-

3,901

(71)

4,217

(6)

-

-

4,211

389

(87)

(541)

-

-

(239)

3,972

3,901

4,013

1,917

163

6,093

28,908

35,001

17,402

4,217

-

32

41

4,290

389

-

11,593

740

587

13,309

17,599

35,001

Strategic reportGovernanceFinancialsNotes to the consolidated financial statements

37. Events after the reporting period

The Covid-19 pandemic, which first impacted the group, its users, its customers and the broader economy in the first quarter of 2020, is 
considered to be a non-adjusting post balance sheet event. Further information relevant to the directors’ assessment of going concern is 
set out in the directors’ report on page 65.

From March 2020 NFS and the group were no longer required to meet the rules and requirements of a significant IFPRU firm as NFS last 
met the IFPRU definition for a significant firm in February 2019. 

There were no other subsequent events that required adjustment to or disclosure in the financial statements for the period from 31 
December 2019 to the date upon which the financial statements were available to be issued.

113

Annual report and financial statements 2019Company statement of financial position

Assets
Non-current assets
Right of use lease assets
Property, plant and equipment
Investments
Deferred tax

Current assets
Trade and other receivables
Cash and cash equivalents

Total assets

Equity
Shareholders’ equity
Called up share capital
Capital redemption reserve
Share-based payment reserve
Treasury shares
Retained earnings

Total equity

Liabilities
Non-current liabilities
Lease liabilities
Provisions

Current liabilities
Lease liabilities
Trade and other payables
Tax payable

Total liabilities

Total equity and liabilities

31 December 2019 
£’000

31 December 2018 
£’000

Note

4
5
6
12

7
8

19
19
19
19
19

10
11

10
9

3,463 
934 
7,645
107 
12,149 

3,174 
1,007 
4,181

16,330 

76 
53 
465 
(120)
8,632

9,106 

3,737 
99 
3,836 

475 
2,883 
30
3,388 

7,224 

16,330 

-
1,038 
7,645 
163 
8,846 

1,382 
1,758 
3,140 

11,986 

76 
53 
150 
(29)
7,481 

7,731 

-
32 
32 

-
4,223 
-
4,223 

4,255 

11,986

In accordance with section 408 of the Companies Act 2006, the company is exempt from the requirement to present its own income 
statement and a statement of comprehensive income. The company’s profit for the year was £5,094,729 (2018: £562,727). Included 
in this amount is dividends received of £4,718,988 (2018: £2,335,065), which are recognised when the right to receive payment is 
established. The company recognised no other income or expenses in either the current or prior year, other than the profit for each year.

The financial statements were approved and authorised for issue by the board and were signed on its behalf on 6 April 2020.

S J Geard 
Director

The notes on pages 117 to 128 form part of these financial statements. 

114

Strategic reportGovernanceFinancialsCompany statement of changes in equity

Balance at 1 January 2019

IFRS 16 conversion

Changes in equity

Other movements

Profit for the year

Dividend paid

Purchase of own shares

Share based payments charge

Called up 
share capital 
£’000

76 

Note

-

-

-

-

-

-

Retained 
earnings 
£’000

7,481

(71)

-

5,095 

(3,873)

-

-

Treasury 
shares 
£’000

(29)

 Capital 
redemption 
reserve 
£’000

Share-based 
payment 
reserve 
£’000

53 

150

-

-

-

-

(91)

-

-

-

-

-

-

-

Total equity 
£’000

7,731 

(71)

-

5,095

(3,873)

(91)

315 

9,106 

-

-

-

-

-

315

465

Balance at 31 December 2019

76 

8,632 

(120)

53 

Balance at 1 January 2018

Changes in equity

Issue of preference shares

Redemption of preference shares

Issue of bonus shares and G 
share conversion

Buy back and redemption of G 
shares and deferred shares

Profit for the year

Dividend paid

Purchase of own shares

Transfer on share conversion

Share based payments charge

Called up 
share capital 
£’000

Note

21 

50 

(50)

57 

(2)

-

-

-

-

-

Retained 
earnings 
£’000

8,058 

(50)

-

(57)

-

563 

(3,933)

-

2,900 

-

Balance at 31 December 2018

76 

7,481 

The notes on pages 117 to 128 form part of these financial statements.

Treasury 
shares 
£’000

 Capital 
redemption 
reserve 
£’000

Share-based 
payment 
reserve 
£’000

Total equity 
£’000

-

-

-

-

-

-

-

(29)

-

-

(29)

1 

2,646 

10,726 

-

50 

-

2 

-

-

-

-

-

-

-

-

-

-

-

-

(2,900)

404 

-

-

-

-

563 

(3,933)

(29)

-

404 

53 

150 

7,731 

115

Annual report and financial statements 2019 
 
 
 
 
 
 
Company statement of cash flows

Cash flows from operating activities

(Cash outflows)/cash inflows from operations

Income tax paid

Net cash (outflow)/inflow from operations

Cash flows from investing activities

Purchase of tangible fixed assets

Dividend received

Interest received

Net cash inflow from investing activities

Cash flows from financial activities

Interest paid

Dividend paid

Purchase of Treasury shares

Lease payments - principal

Net cash outflows from financing activities

Decrease in cash and cash equivalents

Cash and cash equivalents at beginning of year

Effects of exchange rate changes

Cash and cash equivalents at end of year

The notes on pages 117 to 128 form part of these financial statements.

Note

14

5

10

2019  
£’000

(1,014)

(1)

(1,015)

(10)

4,719 

-

4,709 

(180)

(3,873)

(91)

(301)

(4,445)

(751)

1,758 

-

1,007 

2018  
£’000

149 

(2)

147 

(300)

2,335 

2 

2,037 

-

(3,933)

(29)

-

(3,962)

(1,778)

3,540 

(4)

1,758 

116

Strategic reportGovernanceFinancialsNotes to the company financial statements

1. Accounting policies

Nucleus Financial Group plc (the company) is a public limited company incorporated in the United Kingdom and registered in England 
and Wales.

In accordance with Section 408 of the Companies Act 2006, the company is exempt from the requirement to produce its own income 
statement and statement of comprehensive income. 

The significant accounting policies applied in the preparation of these company financial statements are the same as those set out in 
note 1 to the consolidated financial statements with the addition of the following:

Investments in subsidiaries

Investments in subsidiaries are valued at cost less any provision for impairment. At each reporting date, the directors assess whether 
there is any indication that an asset may be impaired. If any such indication exists, the directors will estimate the recoverable amount  
of the asset. There was no impairment during the year. 

New standards effective for the first time in the 2019 financial statements

IFRS 16 Leases

The company adopted IFRS 16 Leases effective 1 January 2019. Details of the impact are set out in note 22 Changes in accounting policies.

2. Critical accounting judgements and key sources of estimation uncertainty

Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of 
future events that are believed to be reasonable under the circumstances. The estimates and judgements applied in the preparation of 
these company financial statements are the same as those set out in note 2 to the consolidated financial statements. 

3. Staff costs

Staff costs paid by the company and the number of employees are detailed in note 6 to the consolidated financial statements.  
The company recharges an element of this cost to NFS.

The company’s pension commitments are disclosed in note 33 to the consolidated financial statements.

Directors’ remuneration and compensation of key management personnel is disclosed in notes 7 and 35 to the consolidated  
financial statements.

117

Annual report and financial statements 2019Right of use 
asset Greenside 
Edinburgh 
£’000

-

3,901 

-

-

3,901 

-

-

438 

-

438 

3,463 

-

Notes to the company financial statements

4. Right of use lease assets   

Cost

At 1 January 2019

Transition to IFRS 16

Additions

Disposals

At 31 December 2019

Depreciation

At 1 January 2019

Transition to IFRS 16

Charge for the year

Eliminated on disposals

At 31 December 2019

Net book value

At 31 December 2019

At 31 December 2018

118

Strategic reportGovernanceFinancialsNotes to the company financial statements

5. Property, plant and equipment 

Cost
At 1 January 2019
Transition to IFRS 16
Additions
Disposals

At 31 December 2019

Depreciation
At 1 January 2019
Transition to IFRS 16
Charge for the year
Eliminated on disposals

At 31 December 2019

Net book value
At 31 December 2019

At 31 December 2018

Cost
At 1 January 2018
Additions
Disposals

At 31 December 2018

Depreciation
At 1 January 2018
Charge for the year
Eliminated on disposals

At 31 December 2018

Net book value
At 31 December 2018

At 31 December 2017

Short-term 
leasehold property 
£’000

1,137
-
10
-

1,147

99
-
114
-

213

934

1,038

Short-term 
leasehold property 
£’000

837
300
-

1,137

7
92
-

99

1,038

830

119

Annual report and financial statements 2019 
Notes to the company financial statements

6. Investment in subsidiary companies

Cost

2019 
£’000

2018 
£’000

At 1 January and 31 December 

7,645 

7,645 

Subsidiary undertakings 

The following are subsidiary undertakings of the company: 

Nucleus Financial Services Limited 

Registered office: Elder House, St Georges Business Park, 207 Brooklands Road, Weybridge, Surrey, England, KT13 0TS 
Class of shares: Ordinary 
Holding: 100% 
Principal activity: Provision of wrap administration services to selected financial advisers in the United Kingdom.

Aggregate capital and reserves

Profit for the financial year

Nucleus IFA Services Limited   

2019 
£’000

17,391 

5,502 

2018 
£’000

16,607 

6,020 

Registered office: Greenside, 12 Blenheim Place, Edinburgh, Scotland, EH7 5JH 
Class of shares: Ordinary 
Holding: 100% 
Principal activity: Provision of platform technology, sales, marketing and platform development services to NFS. Trade was transferred  
to NFS on 1 April 2017

Aggregate capital and reserves

Profit for the financial year

2019 
£’000

726

78

2018 
£’000

648 

523 

120

Strategic reportGovernanceFinancials 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the company financial statements

6. Investment in subsidiary companies (continued)

Nucleus IMX Limited 

Registered office: Elder House, St Georges Business Park, 207 Brooklands Road, Weybridge, Surrey, England, KT13 0TS 
Class of shares: Ordinary 
Holding: 100% 
Principal activity: Non-trading subsidiary 

Aggregate capital and reserves

Profit for the financial year

7. Trade and other receivables 

Amounts owed by group undertakings

Other debtors

Prepayments

Amounts owed by group undertakings are unsecured, interest free and have agreed repayment terms.

8. Cash and cash equivalents 

Cash at bank and in hand

9. Trade and other payables  

Trade creditors

Social security and other taxes

Other creditors

Accruals

2019 
£

1 

-

2019 
£’000

2,231 

57 

886 

3,174 

2019 
£’000

1,007 

2019 
£’000

407 

371 

9 

2,096 

2,883 

2018 
£

1 

-

2018 
£’000

706 

116 

560 

1,382 

2018 
£’000

1,758 

2018 
£’000

367 

380 

6 

3,470 

4,223

121

Annual report and financial statements 2019 
 
 
 
 
 
 
 
 
 
Notes to the company financial statements

2019 
£’000

3,737 

475 

1 year or less 
£’000

1 - 2 years 
£’000

2-5 years 
£’000

> 5 years 
£’000

1,602

1,641

475

-

494

-

2018 
£’000

-

-

Total 
£’000

4,212

-

-

-

2019 
£’000

2018 
£’000

65 

34 

99 

-

99 

99 

32 

-

32 

-

32 

32 

10. Lease liabilities

Non-current:

Lease liabilities

Current:

Lease liabilities

2019

Lease liabilities

2018

Lease liabilities

11. Provisions   

Dilapidations

Share incentive plans

Analysed as follows:

Current

Non-current

122

Strategic reportGovernanceFinancials 
 
Notes to the company financial statements

11. Provisions (continued)

At 1 January 2018

Provided during year

Utilised during year

At 31 December 2018

Provided during year

Utilised during year

At 31 December 2019

Share incentive plans

Share incentive 
plans 
£’000

Dilapidations 
£’000

-

-

-

-

34

-

34

224

30

(222)

32

33

-

65

Total 
£’000

224

30

(222)

32

67

-

99

Provisions for share incentive plans relate to the LTIP which is a HMRC unapproved equity-settled scheme. The company is liable to pay 
employers’ NIC upon exercise of the options. The provision is calculated using the applicable employers’ NIC rate applied to the number 
of share awards expected to vest, valued at the share price at the reporting date. The provision is recognised over the vesting period of 
the shares awarded. 

Dilapidations

During the year, the company utilised the remainder of the dilapidations provision relating to the previous leasehold premises following 
completion of contractual restoration obligations. The current balance provides for dilapidations relating to the company’s new leasehold 
office premises at Greenside, Edinburgh. This is calculated using the Building Cost Information Service survey (part of the Royal Institution 
of Chartered Surveyors) of average settlement figures for offices, adjusted for inflation, and the square footage of the company’s 
leasehold premises. The provision has been classified as non-current due to the likelihood of its utilisation at the end of the lease in 2027.

123

Annual report and financial statements 2019 
Notes to the company financial statements

12. Deferred tax 

At 1 January 2018

(Charge)/credit to statement of 
comprehensive income

At 31 December 2018

(Charge)/credit to statement of 
comprehensive income

At 31 December 2019

Accelerated capital 
allowances 
£’000

Short term timing 
differences 
£’000

Losses and other 
deductions 
£’000

(5)

13

8

(1)

7

41

(24)

17

81

98

122

16

138

(136)

2

Total 
£’000

158

5

163

(56)

107

The total potential deferred tax asset arising in respect of unutilised tax losses and timing differences at 31 December 2019 is £562,305 
(2018 £449,832). However, as a result of the uncertainty in the opinion of the directors regarding the timing and extent of future profit 
generation by the company, a deferred tax asset of £455,684 (2018: 286,290) has not been recognised.

13. Financial instruments

2019
Financial assets
Investments in securities
Cash and cash equivalents
Trade and other receivables

Total financial assets

Non-financial assets

Total assets

Financial liabilities
Finance lease obligations
Trade and other payables

Total financial liabilities

Non-financial liabilities

Total liabilities

124

Financial liabilities at 
amortised cost 
£’000

Financial assets at 
amortised cost 
£’000

-
-
-

-

4,212
2,883

7,095

-
1,007
3,174

4,181

-
-

-

Total 
£’000

-
1,007
3,174

4,181

12,149

16,330

4,212
2,883

7,095

129

7,224

Strategic reportGovernanceFinancials 
 
 
Notes to the company financial statements

13. Financial instruments (continued)

2018
Financial assets
Investments in securities
Cash and cash equivalents
Trade and other receivables

Total financial assets

Non-financial assets

Total assets

Financial liabilities
Finance lease obligations
Trade and other payables

Total financial liabilities

Non-financial liabilities

Total liabilities

2019
Financial assets
Cash and cash 
equivalents
Trade and other 
receivables

2018
Financial assets
Cash and cash 
equivalents
Trade and other 
receivables

Financial liabilities at 
amortised cost 
£’000

Financial assets at 
amortised cost 
£’000

-
-
-

-

-
4,223

4,223

-
1,758
1,382

3,140

-
-

-

< 3 months 
£’000

3-12 months 
£’000

1-5 years 
£’000

>5 years 
£’000

1,007

3,173

4,180

-

1

1

-

-

-

-

-

-

< 3 months 
£’000

3-12 months 
£’000

1-5 years 
£’000

>5 years 
£’000

1,758

1,382

3,140

-

-

-

-

-

-

-

-

-

Total 
£’000

-
1,758
1,382

3,140

8,990

12,130

-
4,223

4,223

32

4,255

Total 
£’000

1,007

3,174

4,181

Total 
£’000

1,758

1,382

3,140

125

Annual report and financial statements 2019Notes to the company financial statements

13. Financial instruments (continued)

< 3 months 
£’000

3-12 months 
£’000

1-5 years 
£’000

>5 years 
£’000

2019
Financial liabilities
Trade and other 
payables
Lease liabilities

2018
Financial liabilities
Trade and other 
payables

Finance lease 
obligations

2,883
119

3,002

-
356

356

-
2,096

2,096

-
1,641

1,641

< 3 months 
£’000

3-12 months 
£’000

1-5 years 
£’000

>5 years 
£’000

4,055

-

4,055

168

-

168

-

-

-

14. Reconciliation of profit before tax to cash generated from operations  

Profit before income tax

Depreciation

Share based payments charge (excl. NIC)

(Increase)/decrease in trade and other receivables

(Decrease)/increase in trade and other payables

Increase/(decrease) in other provisions

Net exchange differences

Interest paid

Dividend received

(Cash outflows)/cash inflows from operations

126

Total 
£’000

2,883
4,212

7,095

Total 
£’000

4,223

-

4,223

2018 
£’000

558 

92 

404 

1,273 

347 

(192)

4 

-

(2,337)

149

-

-

-

2019 
£’000

5,182 

552 

315 

(1,792)

(799)

67 

-

180 

(4,719)

(1,014)

Strategic reportGovernanceFinancialsNotes to the company financial statements

15. Dividends

Details of dividends paid are disclosed in note 11 to the consolidated financial statements.

16. Called up share capital

Details of the share capital of the company are disclosed in note 23 to the consolidated financial statements.

17. Operating lease commitments

Details of the company’s operating lease commitments are disclosed in note 31 to the consolidated financial statements.

18. Share-based payments

For details of the company’s share schemes, including the valuation models used, refer to note 27 in the consolidated financial 
statements. 

19. Reserves

Details of the company’s reserves are disclosed in note 24 to the consolidated financial statements.

20. Related party transactions

Details of related party transactions are disclosed in note 35 to the consolidated financial statements.

21. Controlling party

Details of the ultimate controlling party are disclosed in note 34 to the consolidated financial statements. 

127

Annual report and financial statements 2019Notes to the company financial statements

22. Changes in accounting policies

IFRS 16 Leases

In adopting this standard, which became effective from 1 January 2019, the modified retrospective approach was used, resulting in the 
cumulative effect of application on 1 January 2019 being recognised through an adjustment to opening retained earnings. On adoption 
the group recognised lease liabilities in relation to previously classified operating property leases. The liability was measured at the 
present value of future lease payments, discounted using an estimated incremental borrowing rate of 4 per cent. The associated right-
of-use asset was measured on a retrospective basis as if the new standard had always applied. There were no changes relating to the 
recognition of finance leases. Use was made of the practical expedient which allows the continuation of the existing assessment as to 
whether a contract contains a lease for all ongoing contracts entered into before 1 January 2019.

31 December 
2018 
£’000

Effect of IFRS 16 
£’000

1 January 
2019 
£’000

-

1,038

7,645

163

8,846

3,140

11,986

7,731

-

32

32

-

4,223

4,223

4,255

11,986

3,901

-

-

-

3,901

-

3,901

(71)

4,211

-

4,211

302

(541)

(239)

3,972

3,901

3,901

1,038

7,645

163

12,747

3,140

15,887

7,660

4,211

32

4,243

302

3,682

3,984

8,227

15,887

Assets

Non-current assets

Right of use lease assets

Property, plant and equipment

Investments

Deferred tax

Current assets

Total assets

Total equity

Liabilities

Non-current liabilities

Lease liabilities

Provisions

Current liabilities

Lease liabilities

Trade and other payables

Total liabilities

Total equity and liabilities

128

Strategic reportGovernanceFinancialsCompany information

Company information

Directors

T Dunley-Owen 
D R Ferguson 
S J Geard 
M G Hassall 
J A Levin 
J C Polin 
J A Samuels 
A Tagliabue (appointed 25 February 2020)

Company secretary

N C Megaw

Registered number

05522098

Registered office

Elder House St Georges Business Park 
207 Brooklands Road 
Weybridge 
Surrey 
England 
KT13 0TS

Independent auditors

PricewaterhouseCoopers LLP 
Atria One 
144 Morrison Street 
Edinburgh 
EH3 8EX

Bankers

The Royal Bank of Scotland 
Aldgate Union 
7th Floor 
10 Whitechapel High Street 
London 
E1 8DX

Bank of Scotland plc 
PO Box 17235 
Edinburgh 
EH11 1YH

Lloyds Bank Plc 
Threadneedle Street 
Chelmsford Legg St Osc 
1 Legg Street 
Chelmsford 
CM1 1JS

The Royal Bank of Scotland International Limited 
Royal Bank Place 
1 Glategny Esplanade 
St Peter Port 
Guernsey 
GY1 4BQ

Investec Bank plc 
30 Gresham Street 
London 
EC2V 7QP

129

Annual report and financial statements 2019 
 
Definitions and glossary of technical terms

Definitions and glossary of technical terms

The following definitions apply throughout this document:

Industry-specific financial  
performance measures 

Included within this results announcement are alternative measures that the directors 
believe help to inform the results and financial position of the group

Adjusted

Adjusted EBITDA

Denotes that a standard or defined financial performance measure is adjusted for  
non-recurring items, transactions that do not reflect the normal operating activities  
of the group and share based payments

Adjusted EBITDA excludes non-operating income, AIM admission costs, share-based 
payments, loss on disposal of fixed assets and includes ROU asset depreciation and 
ROU lease liability interest

Adjusted EBITDA margin

Adjusted EBITDA expressed as a percentage of revenue

Adjusted earnings per share (EPS)

Value of adjusted profit after tax divided by weighted average number of shares

AUA

Average AUA

Blended revenue yield (bps)

Capital adequacy ratio

Assets under administration

The average AUA balance for the period is calculated as the average of the end of day 
AUA balances during the period 

Net revenue is divided by the average assets under administration. For interim periods 
the net revenue is annualised using the number of days in the period

A capital adequacy measure calculated by dividing regulatory capital over risk weighted 
exposures

Compound asset growth rate

Average growth rate over a period of time expressed as an annualised percentage

EBITDA

Gross inflows

Earnings Before Interest Tax Depreciation and Amortisation

Value of cash and assets received onto the platform

Industry-specific financial-performance 
measures

Alternative performance measures that the directors believe help to inform the results 
and financial position of the group

Net inflows

Net revenue

Outflows

Value of Gross inflows less Outflows

Net revenue comprises revenue earned on the platform less the direct fees that are 
payable to product providers of the platform

Value of cash and assets leaving the platform

130

Definitions and glossary of technical terms

Definitions and glossary of technical terms

Glossary

AIM Rules

BPO

Customers

FCA

GDPR

IFRS

IMX

MiFID II

NFS

The rules published by London Stock Exchange entitled AIM Rules for Companies

Business process outsourcing. The contracting of the operations and responsibilities  
of a specific business process to a third-party service provider.

The customers of Nucleus, whose assets are managed by financial advisers through  
the platform

The Financial Conduct Authority

The General Data Protection Regulation (Regulation (EU) 2016/679)

International Financial Reporting Standards as adopted by the European Union

IMX is a discretionary investment management solution

The EU Markets in Financial Instruments Directive (2014/65/EU)

Nucleus Financial Services Limited

Nucleus or the group

The Company and its subsidiaries

Priips

Sanlam

SM&CR

The Packaged Retail and Insurance-based Investment Products Regulation

Sanlam UK Limited

Senior Managers and Certification Regime

131

Annual report and financial statements 2019Annual report and financial statements 2019

Notes

132

Annual report and financial statements 2019

Notes

133

  0131 226 9800 

  legal@nucleusfinancial.com 

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  www.nucleusfinancial.com

0415.03Nucleus Financial Group plc is registered in England and Wales with company number 05522098 and has its registered office at Elder House, St Georges Business Park, Brooklands Road, Weybridge, Surrey KT13 0TS. Please note that telephone calls may be recorded in order to monitor the quality of our customer service and for training purposes.