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O'Key Group SA

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FY2017 Annual Report · O'Key Group SA
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Transformation
for Excellence

Annual Report 2017

12 In this Report:

02  OVERVIEW
04  About O’KEY Group
08  Financial & Operational Highlights
10  Highlights of 2017

12  STRATEGIC REPORT
14  O’KEY CEO’s Statement
15  DA! CEO’s Statement 
16  Russia’s Food Retail Market
18  Delivering on Our Strategy

20  OPERATIONAL REVIEW
22  Hypermarkets
34  Discounters

38  MANAGEMENT DISCUSSION 

AND ANALYSIS

42  CORPORATE SOCIAL RESPONSIBILITY

52  CORPORATE GOVERNANCE
54  Corporate Governance System
62  Risk Management System
66 
69  Management & Directors Responsibility 

Information for Shareholders and Investors

Statement

70  FINANCIAL STATEMENTS
71  Report of the Réviseur D`Entreprises Agréé
76  Consolidated Financial Statements
81  Notes to the Consolidated Financial Statements

117  GLOSSARY

118 CONTACTS

MORE AVAILABLE ONLINE
You can learn about O’KEY Group’s strategy, our 
businesses and performance, approach to governance 
and risk online, where latest and archived annual and 
strategic reports are available to view or download.

For further information and a fuller understanding of 
the results and the state of affairs of the Group, please 
refer to the full suite of documents at  
www.okeyinvestors.ru

O’KEY Group of Companies01

About the Report

This Annual Report 2017 (the ‘Report’) has been prepared by O’KEY GROUP S.A. 
(‘O’KEY Group’, the ‘Group’, or the ‘Company’). 

This Report discloses information on the implementation of the Group’s strategy 
in 2017, presents the Group’s operating and financial results, describes the Group’s 
corporate governance system and corporate social responsibility. The Report has 
been prepared based on consolidated IFRS financial statements for 2017.

The Report has been prepared based on the information available to the Group as 
at the time when this Report was prepared, including information obtained from 
third parties. The Company reasonably believes that this information is complete 
and accurate as at the publication date of this Report; however, it does not make 
any representation or warranty that this information will not be updated, revised, or 
otherwise amended in the future. 

This Report includes estimates or forward-looking statements related to operating, 
financial, economic, social and other measures that can be used to assess the 
performance of O’KEY GROUP S.A. The Company does not make any representation 
or warranty that the results anticipated by such forwardlooking statements will be 
achieved. The Company shall not be liable to any individual or legal entity for any loss 
or damage which may arise from their reliance on such forward-looking statements.

Annual Report  2017  OVERVIEW

02

02 Overview

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OUR VISION
    The best compact hypermarket

    The best value for money discounter

OUR MISSION
    We strive for excellence

    We provide a simple and easy shopping experience

    We aim to create an effective working environment

O’KEY Group of Companies 
 
 
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Annual Report  2017 
 
 
 
  OVERVIEW

04

04 About O’KEY Group

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O’KEY Group is one of the largest retail chains in Russia. The Group 
operates two main formats: hypermarkets under the O’KEY brand 
and discounters under the DA! brand. O’KEY Group opened its first 
hypermarket in St. Petersburg in 2002 and has shown continuous 
growth since then. O’KEY is the first Russian food retailer to launch 
and actively develop e-commerce operations in St. Petersburg and 
Moscow, offering a full range of products for home delivery.

KEY FACTS:

  Experienced international management team

  One of the market leaders in St. Petersburg 

with a strong presence in Moscow and other 
large cities in Russia

  Strong brand known for the quality of 
products and best-in-class shopping 
experience

  Two differentiated formats of modern food 
retail: hypermarket and discounter formats

  Highly centralised logistics: the Group 

operates 4 distribution centres across the 
Russian Federation

  About 23,000 employees

O’KEY Group of Companies 
 
 
05

15

years 
of history

145

total number 
of stores

4

distribution 
centres

577.8

of selling space, 
K m2

177.5

total Group revenue 
in 2017, RUB bn

12.8%

CAGR revenue, growth 
in RUB terms (2009-2017)

Annual Report  2017  OVERVIEW

06

OUR HISTORY

2002 2003 2007 2009

  O’KEY GROUP was 

founded

  FIRST O’KEY 

HYPERMARKET 
opened in 
St. Petersburg

  Strategy of establishing 
REGIONAL MARKET 
LEADERSHIP

  Focus on EXPANSION 
in Russia’s key regional 
markets

  8 HYPERMARKETS 

  6 NEW REGIONS

AND 2 SUPERMARKETS 
opened in St. Petersburg

  TOP-10 retailer by 

revenue

  37 total stores

  DOUBLED selling space 

to >190 K m2

  OWN PRODUCTION 

launched in 2003

  ×15 TIMES increased 

selling space to 87 K m2

  NEW FORMAT launched 
FIRST SUPERMARKET 
opened in 2006

OUR GEOGRAPHY

145 total number  

of stores

Number of stores by format (year end)

2017

2016

2015

2014

2013

73

5

74

71

69

36

40

39

108

60

34

94

67

145

54

164

35

146

  Emergence as a ONE 
OF THE LEADING 
national Russian 
retailers

  RAPID EXPANSION 
in Moscow and key 
regional markets 

  IPO on the London 

Stock Exchange

  TOP-3 retailer 
by revenue

  >100 total stores

  >550 K m2 selling space

73 

Hypermarkets

67 

Discounter stores

51 

Supermarkets

St. Petersburg

1

22

1

Murmansk

Moscow

2

11

Ivanovo

1

Syktyvkar

1

3

Lipetsk

1

2

Voronezh

Nizhny Novgorod

1

1

Saratov

1

Togliatti

3

Ufa

2

Surgut

3

Yekaterinburg

3

Tyumen

Rostov-on-Don

2

Krasnodar

4

Sochi

1

Volgograd

1

Stavropol

1

2

Astrakhan

1

Orenburg

Hypermarket

Supermarket

Discounter store

Distribution centre for hypermarkets

Distribution centre for discounter stores

1

1

Omsk

2

Novosibirsk

2

Krasnoyarsk

1

Irkutsk

1  In 2017, the Company sold a supermarket business consisting of 32 stores. The remaining five supermarkets will be refurbished into compact hypermarkets in 2018.

O’KEY Group of Companies07

2015 2016 2017

  ONLINE SALES 

PLATFORM launched 
for market-leading 
hypermarket

  STRENGTHENING 
of international 
management team

  NEW DISCOUNTER 

FORMAT under the DA! 
brand

  146 total stores

  >590 K m2 selling space

  40% logistics 

centralisation level

  Presence in 
27 REGIONS

  MOBILE APP for iOS 

and Android launched 
in 2016

  164 total stores

  >600 K m2 selling 

space

  STRATEGIC PARTNERSHIP WITH FAMILIA  

the leading off-price retailer in Russia

  O’KEY-AUTO AND 24 HOUR DELIVERY SERVICE 

launched for hypermarket segment

  SALE OF SUPERMARKET BUSINESS including 

32 supermarkets over Russia 

  145 total stores

  >577 K m2 selling space

St. Petersburg

1

22

Moscow

2

11

1

Murmansk

2

Tver region

14

Moscow

39

Moscow region

Kaluga region 3

Tula region

6

3

Ryazan region

Lipetsk
2

1
Voronezh

Rostov-on-Don

2

Krasnodar

4

Volgograd

1

1

Saratov
1

Sochi

1

1

Stavropol

1

3

Ivanovo

1

Syktyvkar

Nizhny Novgorod

1

Togliatti

3

Ufa

2

Surgut

3

Yekaterinburg

3

Tyumen

51 

Supermarkets

2

Astrakhan

1

Orenburg

Hypermarket

Supermarket

Discounter store

Distribution centre for hypermarkets

Distribution centre for discounter stores

1

1

Omsk

2

Novosibirsk

2

Krasnoyarsk

1

Irkutsk

Annual Report  2017  OVERVIEW

08

08 Financial & Operational 

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Highlights

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FINANCIAL HIGHLIGHTS

Total revenue, RUB bn

O’KEY Revenue, RUB bn

DA! Revenue, RUB bn

2017

2016

2015

2014

2013

177.5

175.5

162.5

151.9

139.5

2017

2016

2015

2014

2013

167.1

2017

10.4

169.7

2016

5.8

161.8

2015

0.7

151.9

139.5

Group EBITDA, RUB bn

O’KEY EBITDA, RUB bn

DA! EBITDA, RUB bn

2017

2016

2015

2014

2013

9.3

9.3

10.1

11.3

11.0

2017

2016

2015

2014

2013

11.4

2017

-2.0

2016

-2.6

2015

-1.6

11.8

11.7

11.3

11.0

O’KEY Group of Companies 
 
 
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OPERATIONAL HIGHLIGHTS

Gross profit, RUB bn

Net retail revenue, RUB bn

Total selling space, K m2

2017

2016

2015

2014

2013

40.4

40.2

38.4

37.2

33.3

2017

2016

2015

2014

2013

174.3

172.5

160.3

149.9

137.6

2017

2016

2015

2014

2013

577.8

622.9

593

552

489

Net profit/loss, RUB bn

Traffic, mln

Number of stores

3.2

1.9

2017

2016

-0.1

2015

2014

2013

5.2

4.9

2017

2016

2015

2014

2013

227.7

226.8

207.4

193.5

185.6

2017

2016

2015

2014

2013

145

146

164

108

94

Annual Report  2017 
 
 
  OVERVIEW

1010

Highlights of 2017

Jan

21

  O’KEY Group arranged a fair of locally produced 

cheese with the support of the Republic of 
Bashkortostan, State Committee on Trade and 
Consumer Protection.

1—28 

Feb

  O’KEY Group in partnership with one of the largest 

fundraising Charity Foundations Rusfond held 
a charity event ‘Buy a toy – save a child’s life’ as part  
of the charity programme ‘Kind Purchase’.

Mar

2 

  O’KEY Group launched O’KEY Auto, a new service 
within its Online Shopping platform, which allows 
its customers to have the groceries delivered right 
to their car. 

Mar

22 

  O’KEY Group announced the appointment of 

Miodrag Borojevic as its new Chief Executive Officer 
of the hypermarket & supermarket business.

Mar

30

  Within 3 months, the number of ‘ROSBANK O’KEY 
Mastercard’ co-branded credit cards exceeded 
60,000. 

Apr

11 

  At the Fourth International PRIVATE LABEL AWARDS 

in 2017 held by IPLS, O’KEY Group received the 
highest award in the category ‘Best private label in 
Non-food’ in the economy segment and two other 
nominations in the ‘Best private label in Economy 
segment’ and ‘Responsible approach to private 
label’ categories.

May

10 

  O’KEY Group’s River House hypermarket in 

St. Petersburg passed the certification procedure 
and received the ‘St. Petersburg mark  
of quality’ in the retail category.

O’KEY Group of Companies 
11

Sep

22 

  One of the O’KEY Group hypermarkets received an 
award in the category ‘Best Specialised Retailer in 
St. Petersburg’ in the XIII annual Golden Hermes 
contest , conducted with the support of the 
St. Petersburg City Administration in the urban 
consumer market.

Dec

13 

  O’KEY Group has launched a fundamentally 

new trading format in Russia. The first compact 
hypermarket with an area of 5 K m2, comprising 
special areas for ‘ultra fresh’ and ‘fresh’ products, has 
been opened in Yekaterinburg.

May

26 

  O’KEY Group Online Shop announced 24-hour 

delivery service of products to Moscow customers.

May

28 

  The annual international creative festival for children 

and youth with disabilities ‘Step towards!’ was held in 
St. Petersburg for the tenth time with the support of 
O’KEY Group.

Jul

10 

  O’KEY Group announced a strategic partnership with 

Familia, the leading off-price retailer in Russia.

  O’KEY Group announced the appointment of Ivan 

Dropuljic as Commercial Operations Director of the 
hypermarket & supermarket business.

Dec

15 

  O’KEY Group and X5 Retail Group have reached 
an agreement for X5 to acquire the supermarkets 
business currently operating under the O’KEY brand1. 

1  In 2017, the Company sold a supermarket business consisting of 
32 stores. The remaining five supermarkets will be refurbished into 
compact hypermarkets in 2018.

Annual Report  2017  STRATEGIC REPORT

12

12 Strategic Report

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The Group managed to withstand the challenges of 
a competitive market environment and achieved strong results 
that matched our expectations. We continued to implement 
our business transformation plan by sale of supermarkets 
business and revamping our focus on the hypermarkets and 
discounter store segments. We are confident these initiatives 
will help the Group to fully realise its growth strategy.

O’KEY Group of Companies 
 
 
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Annual Report  2017 
 
 
  STRATEGIC REPORT

14

O’KEY CEO’s 
Statement 

DEAR STAKEHOLDERS,

In 2017, the economy demonstrated the first signs 
of recovery supported by gradual improvement of 
consumer sentiment. At the same time the competitive 
environment in retail sector remained strong. Aggressive 
selling space growth ahead of food retail sales continued 
to put pressure on the performance of more mature 
stores.

In 2017, the Group made a strategic decision to focus on 
its key businesses: hypermarkets under the O’KEY brand 
where it already has strong footprint, and on the rapidly 
growing discounters segment under the DA! brand 
which has proven successful and has significant potential 
for further growth. The sale of supermarket business 
completed in 2017 will help the Group to concentrate 
on these two areas where we see the most promising 
opportunities for the Group.

The Group’s strategy remains centred on ensuring 
the best shopping experience for our clients. The Group 
strives to become a destination point for its customers, 
offering a wide range of opportunities for convenient 
and high quality shopping.

Throughout the year, the Russian retail market remained 
highly competitive, encouraging O’KEY to introduce 
a new commercial model, new marketing initiatives 
and further product range improvements. One of our 
priorities in 2017 was to change customer perceptions 
of our price proposition. Therefore, we put considerable 
marketing efforts into the promotion of our new 
commercial model that aims to guarantee the best 
value for money for our customers. These steps helped 
O’KEY to reverse the traffic outflow observed in the 
first half of the year and build strong fundamentals for 
correcting price perceptions and growing brand loyalty 
of customers. In addition, we continued to develop 
our e-commerce platform and significantly improved 
the functionality of our mobile app and website which 
enabled us to achieve record online sales in 2017. 

We constantly seek out opportunities to increase the 
efficiency of the hypermarket selling space. With this in 
mind, we continued to develop the format of compact 
hypermarkets and signed an agreement for a strategic 
partnership with Familia, the leading off-price retailer in 
Russia. This strategic alliance will provide opportunities  
to grow EBITDA per m2 by securing additional rent 
income and boosting customer traffic. 

To further streamline our operations, we carried out a 
restructuring of our head office in 2017 which has made 
our organisational structure even more transparent 
and efficient. During the year we worked tirelessly to 
increase overall operational efficiency and enhance 
the centralisation rate of our supply chain. The latter 
improved to almost 60% by the end of 2017 from around 
40% a year before. 

In 2017, we also strengthened our management team 
by introducing Ivan Dropuljic as our new Commercial 
Operations Director. Mr Dropuljic will lead the 
combined forces of our commercial, marketing, space 
management and quality control departments. We 
believe that this level of centralisation in our commercial 
operations will be highly beneficial for O’KEY’s strategic 
development.

O’KEY employs over 21,000 people, and each member  
of our team matters. We believe that our strong 
corporate values, team expertise and strategic vision are 
integral in securing our success in the years to come.

In 2018, we will continue work for the benefit of all our 
stakeholders, and I firmly believe that together we are 
able to achieve all our goals, strengthen our market 
position and provide our customers with even more 
moments of unforgettable shopping. 

Miodrag Borojevic
CEO of O’KEY

O’KEY Group of CompaniesDA! CEO’s  
Statement 

DEAR STAKEHOLDERS,

In 2017, DA! achieved solid operating results, leaving us 
very pleased with the pace of growth. Net retail revenue 
increased by 81.5% YoY to RUB 10.2 bn. LFL net retail 
revenue generated by DA! increased by 52.0% YoY, driven 
by a 34.8% YoY increase in LFL traffic and a 12.7% YoY 
increase in LFL average ticket. EBITDA generated by DA! 
improved from negative RUB 2,592 mln (44.9% of sales) 
in 2016 to negative RUB 2,024 mln (19.5% of sales) in 
2017 driven by new store openings and higher LFL sales. 
In 2017, 13 new stores were opened in Moscow and 
the Moscow Region, pushing the total number of our 
discounters to 67 with a total selling space of 46.2 K m2. 

During the year, we put significant effort into improving 
our value proposition and introduced a large number 
of high quality private label brand products, many of 
which are produced exclusively for DA!. At the same 
time, we continued to exercise close control over the 
total number of SKUs on our shelves. Having a compact 
product range carefully tailored to the needs of our 
customers is integral to the success of our business 
and enables us to achieve higher turnover per m2 while 
maintaining lower in-store operating costs. Ultimately, 
this enabled us to secure consistent price levels 
throughout the year and further increase the price  
gap between DA! and our main competitors.

In 2017, we also focused on building a more positive in-
shop environment and improving the overall customer 
experience. To achieve this, we conducted numerous 
staff training sessions, ensuring that our employees 

15

not only provide the highest level of customer service, 
but also enjoy their working environment and become 
drivers of our in-store productivity. 

In 2018, we intend to continue with the accelerated 
expansion of discounters in Moscow and surrounding 
regions and plan to open up to 30 DA! stores. We are 
confident that the discounter segment has significant 
growth potential in the price-sensitive Russian market. 
I am confident that our strategic approach to delivering 
the best value-for-money proposition will enable DA! to 
establish itself among the leading Russian food retailer 
brands in the near future.

Armin Burger
CEO of DA!

Annual Report  2017  STRATEGIC REPORT

16

Russia’s Food Retail Market

MARKET IN 2017

Having suffered several years of headwinds arising from 
weak oil prices, interest rate increases and the impact 
of international sanctions in 2017 Russian economy 
demonstrated the signs of recovery. Supported by slowing 
inflation and growing real wages throughout 2016-2017 
Russian food retail sales moved to positive territory, 
posting 4.4% YoY growth in 2017.  

Despite the gradual recovery on the macro front, the 
operating environment remained challenging in 2017. 
While consumer demand demonstrated modest signs of 
recovery, and consumer confidence remained healthy 
overall, the supply-side recorded disproportionate 
growth owing to the aggressive pursuit of selling space 
expansion on the part of retailers. According to Infoline, 
the top 10 retailers added 2.2 mln m2 in additional space 
in 2017, 15.2% growth YoY, with the three largest retailers 
accounting for 84% of this growth. The continuous 
aggressive roll-out of the selling space across top-10 
retailers on the one hand remained the key pillar of the 
double digit net retail revenue growth in 2017, on the other 
hand continued to dilute the sales density and cannibalise 
not only competitors stores, but their own store base as 
well.

As a result of aggressive selling space roll-out, modern 
trade penetration reached 71% (according Goldman Sachs 
research) as of the end of the year and is estimated to 
increase up to 81% in the next several years in line with 
developed market levels. 

However, the nature of the penetration is rather uneven 
with one third of Russian territory accounting for 85% of 
the retail market and quite fragmented with top-5 retailers 
accounting for around quarter of the market. While the 
former is the function of the low population density in 
Russia (one of the lowest in the world) suggesting the 
potential growth to come from already well-penetrated 
regions, the latter sets the solid ground for market 
consolidation around the largest players. This suggest 
the room for larger players, such as O’KEY, to deliver 
sustainable growth, using differentiated formats to reach 
target consumer segments.

Building our strategy around two main formats – compact 
hypermarkets and discounters – we aim to cover the 
needs and preferences of all consumer segments. 

Striving for efficiency and productivity across all business 
processes in our compact hypermarkets, we aim to 
create a distinctive competitive advantage in the food 
retail market, attracting new customers and increasing 
customer loyalty by greatly expanding the range of 
consumer needs that can be met in a single location. 

We remain committed to developing a unique for Russia 
value-for-money discounter concept with an aim to 
become a destination point. The results demonstrated by 
the segment in 2017 are very encouraging and we aspire 
to continue the active store roll-out in 2018.

O’KEY Group of Companies 
Real GDP growth, %

Russia Consumer Price Index 2014-2017, Monthly YoY %

17

5.0%

4.0%

3.0%

2.0%

1.0%

0.0%

-1.0%

-2.0%

-3.0%

-4.0%

25%

20%

15%

10%

5%

0%

-5%

jan mar may jul sep nov jan mar may jul sep nov jan mar may jul sep nov jan mar may jul sep nov

2014

2015

2016

2017

2011

2012

2013

2014

2015

2016

2017F

CPI

Food CPI

Source: Rosstat

Source: Rosstat

Real Wages 2014-2017, Monthly YoY %                              

10%

5%

0%

-5%

-10%

-15%

jan mar may jul sep nov jan mar may jul sep nov jan mar may jul sep nov jan mar may jul sep nov

Retail Sales and Food Retail Sales Growth 2014-2017, 
real terms, Monthly YoY % 
10%

5%

0%

-5%

-10%

-15%

-20%

jan mar may jul sep nov jan mar may jul sep nov jan mar may jul sep nov jan mar may jul sep nov

2014

2015

2016

2017

2014

2015

2016

2017

Source: Rosstat

Retail sales

Food retail sales

Source: Rosstat

Russia Consumer Confidence Index, 2014-2017, Monthly YoY %

OUTLOOK

0%

-5%

-10%

-15%

-20%

-25%

-30%

-35%

1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q

2014

2015

2016

2017

Source: Rosstat

Modern Trade Penetration 2014-2017

72%

70%

68%

66%

64%

62%

60%

58%

2014

2015

2016

2017

Source: Infoline

Given official estimates place real GDP growth in Russia 
in 2018-2019 within the range of 2 to 2.2%, we remain 
cautiously optimistic on the outlook for the Russian 
economy. We expect that the marginal recovery of 
consumer sentiment witnessed in 2017 will continue 
in 2018, though competitive pressures will continue to 
weight on the market. Taking into account that the level 
of modern trade penetration in Russia increased to 71% 
by the end of the year, we contend that going forward 
sales densities will tend to decline driven by increasing 
competition.

While we do see some upside from a recovery in 
consumer spending through improvement in real 
wages and slowing inflation, our strategy is based on a 
more cautious scenario. We believe by investing in our 
business today to enhance efficiency and ensure price 
competitiveness alongside our established reputation for 
quality and service, we will be one of the best-positioned 
retailers in the Russian marketplace to benefit from market 
growth opportunities. 

Annual Report  2017  STRATEGIC REPORT

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18 Delivering 
on Our  
Strategy

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The Group’s strategy is 
built around developing 
a modern food retailer 
in Russia, operating 
in hypermarket and 
discounter formats. 
Within our strategy, we 
aspire to deliver the 
highest quality, best-
value proposition and 
a unique customer 
experience.

In 2017, the Board of Directors 
made strategic decision to 
focus on its key businesses: 
hypermarkets under the O’KEY 
brand where it already has 
strong footprint, and on the 
rapidly growing discounters 
under the DA! brand which 
has proved to be successful 
and has significant potential 
for further growth. The sale 
of the supermarkets business 
completed in 2017 will help the 
Group to concentrate on these 
two niches in order to attain 
greater efficiency and higher 
gains for shareholders.

Improve efficiency

Strengthen our presence

Enhance supply chain

Deliver the best value 

PRIORITIES

 » Introduce state-of-the-art IT solutions to improve 
business processes in sales and marketing and in 
logistics and accounting to realise efficiencies across 
operations

 » Enhance technological platform to support the roll-

out of new formats and online channel

 » Improve commercial margins by securing better terms 
with suppliers while maintaining attractive product 
ranges for customers on store shelves

 » Leverage ‘Big Data’ to better understand our 

customers and cater to their needs

CHALLENGES

 » Provision of sufficient financing
 » Employee recruitment and retention
 » Supply chain risks
 » IT Platform Development
 » IT security threats

STAKEHOLDERS 
ENGAGED

proposition

 » Expand our key compact hypermarket 

 » Optimise the supply chain for every 

 » Develop our customer-centric 

format, where shopping becomes 

product category and SKU, and 

approach enhancing the best customer 

a truly enjoyable experience

implement a smart, end-to-end supply 

value proposition

 » Ensure the sustainable growth of our 

chain with a high level of centralisation

 » Ensure a truly ‘one-stop shop 

hypermarket footprint in regions where 

 » Maintain high shelf availability and 

experience’ while offering quality 

we have strong brand leadership

optimal inventory levels

products for all wallets

 » Develop online shopping with a wide 

 » Improve efficiency of logistics 

 » Increase the share of our affordable 

range of food and FMCG products 

supporting imports and private label 

private label products in total sales

with attractive pricing and convenient 

products

delivery services

 » Provision of sufficient financing

 » Changing customer expectations

 » Supply chain risks

 » Competition risks

 » Supply chain risks

 » Changes in working capital

 » IT Platform Development

 » IT security threats

 » Employee recruitment and retention

 » Introduce new products & services 

which ensure the sustainable growth of 

our company

 » Supply chain risks

 » Economic outlook

 » Competitive risks

 » Changing customer expectations

PRIORITIES

Growth and expansion
 » Open more than 30 new stores in 2018 in 

Moscow and surrounding regions

CHALLENGES

STAKEHOLDERS 
ENGAGED

 » Provision of sufficient financing
 » Changing customer expectations
 » Economic outlook
 » Competitive risks

Customers 
and partners

Shareholders and 
financial community

Strong private labels

Deliver the best value proposition

 » We seek to maintain and enhance a strong portfolio of 

 » We are focused on the creation of a unique value-for-money 

 » Ensure the best possible quality by carefully selecting our 

 » Offer the highest quality products through daily deliveries of 

concept with an aim to becoming a destination point 

fresh produce to all our stores by our own logistics team

private label brands

private label producers

 » Increase the share of private labels in the product range

 » Maintain an excellent shopping experience with the help of 

 » Offer the most competitive pricing on the market

our modern design and well-trained personnel

 » Improve merchandising to offer the most customer-friendly 

 » Changing customer expectations

 » Supply chain risks

experience

 » Changing customer expectations

 » Supply chain risks

 » Competition risks

 
 
 
Improve efficiency

Strengthen our presence

Enhance supply chain

PRIORITIES

 » Introduce state-of-the-art IT solutions to improve 

business processes in sales and marketing and in 

logistics and accounting to realise efficiencies across 

operations

 » Enhance technological platform to support the roll-

out of new formats and online channel

 » Improve commercial margins by securing better terms 

with suppliers while maintaining attractive product 

ranges for customers on store shelves

 » Leverage ‘Big Data’ to better understand our 

customers and cater to their needs

CHALLENGES

 » Provision of sufficient financing

 » Employee recruitment and retention

 » Supply chain risks

 » IT Platform Development

 » IT security threats

STAKEHOLDERS 

ENGAGED

 » Expand our key compact hypermarket 
format, where shopping becomes 
a truly enjoyable experience

 » Ensure the sustainable growth of our 

hypermarket footprint in regions where 
we have strong brand leadership

 » Develop online shopping with a wide 
range of food and FMCG products 
with attractive pricing and convenient 
delivery services

 » Optimise the supply chain for every 
product category and SKU, and 
implement a smart, end-to-end supply 
chain with a high level of centralisation

 » Maintain high shelf availability and 

optimal inventory levels

 » Improve efficiency of logistics 

supporting imports and private label 
products

 » Provision of sufficient financing
 » Changing customer expectations
 » Supply chain risks
 » Competition risks

 » Supply chain risks
 » Changes in working capital
 » IT Platform Development
 » IT security threats
 » Employee recruitment and retention

Deliver the best value 
proposition
 » Develop our customer-centric 

approach enhancing the best customer 
value proposition

 » Ensure a truly ‘one-stop shop 

experience’ while offering quality 
products for all wallets

 » Increase the share of our affordable 
private label products in total sales
 » Introduce new products & services 

which ensure the sustainable growth of 
our company

 » Supply chain risks
 » Changing customer expectations
 » Economic outlook
 » Competitive risks

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Growth and expansion

PRIORITIES

 » Open more than 30 new stores in 2018 in 

Moscow and surrounding regions

Strong private labels
 » We seek to maintain and enhance a strong portfolio of 

private label brands

 » Ensure the best possible quality by carefully selecting our 

private label producers

 » Increase the share of private labels in the product range
 » Offer the most competitive pricing on the market

Deliver the best value proposition
 » We are focused on the creation of a unique value-for-money 

concept with an aim to becoming a destination point 

 » Offer the highest quality products through daily deliveries of 
fresh produce to all our stores by our own logistics team
 » Maintain an excellent shopping experience with the help of 

our modern design and well-trained personnel

 » Improve merchandising to offer the most customer-friendly 

CHALLENGES

 » Provision of sufficient financing

 » Changing customer expectations

 » Changing customer expectations
 » Supply chain risks

experience

 » Changing customer expectations
 » Supply chain risks
 » Competition risks

 » Economic outlook

 » Competitive risks

STAKEHOLDERS 

ENGAGED

Employees

Government 
and loca authorities

Local communities

Media

 
 
 
  OPERATIONAL REVIEW

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  OPERATIONAL REVIEW

Hypermarkets

O’KEY Group Hypermarkets business is a modern 
Western-European style food retail format, 
with a passion for quality, best value proposition and 
the ambition to deliver a unique customer experience.

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STRATEGIC 
PRIORITIES:

  Improve efficiency

  Strengthen our presence

  Enhance supply chain

  Deliver the best value 

proposition

  Key performance 

indicators

Number of stores

Selling space, K m2

Net retail revenue, %

2017

2016

2015

2014

2013

73

2017

74

2016

71

2015

69

60

2014

2013

524

2017

-1.6%

540

2016

4.5%

518

2015

6.9%

503

444

2014

2013

10.0%

19.0%

LFL Net retail revenue, %

LFL Traffic, %

LFL Average ticket, %

2017

-3.40%-3.4%

2017

-5.3%

2017

2.0%

2016

2015

2014

2013

1.6%

1.1%

0.3%

2016

2015

2014

-3.1%

0.3%

2016

1.3%

-0.2%

2015

1.3%

7.4%

2013

-0.6%

2014

2013

3.5%

8.1% 

O’KEY Group of Companies 
 
 
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Net retail revenue, %

7.3

average store selling space, 
K m2

34 K

average product range, SKU

46%

owned stores, 54% leased

87%

hypermarkets share 
in sales 2017

Annual Report  2017 
 
 
  OPERATIONAL REVIEW

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Operationally, in 2017, we remained dedicated to increasing overall 
efficiency and enhancing our customer value proposition through 
the introduction of a competitive pricing policy, the implementation 
of effective marketing initiatives and assortment structure 
improvement.

NEW COMMERCIAL MODEL

At the end of 2017, O’KEY launched a new commercial 
model based upon the principle of providing the best 
value for money to customers. We have made changes 
to our promotion strategy, so that it now includes 
smarter planning of promotional campaigns with the 
involvement of our key suppliers, as well as a new loyalty 
programme for our regular customers. The new strategy 
is supported by changes in the placement of promo-
goods in our shops, making better offers closer and more 
visible to customers.As part of our ambition to provide 
our customers with clear up-to-date information and to 
establish a favourable price perception, we significantly 
changed the layout of our catalogue by introducing 
vivid information about our most attractive offers and 
discounts. 

RENEWED CONCEPT — 
COMPACT HYPERMARKETS 

In 2017, the Group continued to develop the compact 
hypermarkets format as the centrepiece of the new 
generation of O’KEY stores. The compact hypermarket 
concept is derived from the ‘Shop-within-a-shop’ zoning 
principle and at its core features the integration of a 
broader variety of product and service offerings into 
larger zones. A prime example would be the inclusion of 
a ‘fresh market’ within a hypermarket, which could offer 
fresh fish, fresh fruit, delicatessen, meat and bakery areas 
and a comfortable café, all under one roof. This approach 
accords O’KEY with a distinct competitive advantage in 
the food retail market. Compact hypermarkets have been 
shown to attract new customers and increase customer 
loyalty by meeting a much wider range of shopping 
demands in each O’KEY store. 

PERFORMANCE

In 2017, the net retail revenue of O’KEY decreased by 1.6% 
to RUB 164,055 mln from RUB 166,814 mln in 2016. LFL 
net retail revenue fell by 3.2% for the year on the back of 
a 5.0% decrease in LFL traffic and a 1.9% increase in LFL 
average ticket. Such results were mainly attributable to 
falling food inflation in 2017 and growing competitive 
pressures in the Russian retail segment. Financial 
performance was also negatively affected in the short-
term by the sale of our supermarkets in December 2017 as 
part of the strategic overhaul of our business model. We 
are confident, however, that the temporary hit to revenues 
caused by the sale will be more than offset by the future 
growth generated by our revamped strategy. 

In 2017, O’KEY opened one compact hypermarket in 
Yekaterinburg which will serve as a reference point for us 
going forward. The Group also closed two hypermarkets 
in Cherepovets and Sterlitamak, in line with the ongoing 
programme of store portfolio optimisation. As a result, 
the total number of hypermarkets fell from 74 in 2016 
to 73 in 2017. 

O’KEY Group of Companies 
 
 
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LOYALTY PROGRAMME

Our loyalty programme is designed to 
reward initial customer devotion and provide 
our cardholders with a sense of worth, 
encouraging them to make even more 
purchases at attractive terms.

Originally created as a simple discount 
programme, it has significantly evolved 
over the 2016-2017 period to now offer the 
following benefits to our customers: ongoing 
collectable loyalty and weekly promotions, 
special coupons promotions for high seasons, 
personalised offers for active customers based 
on their purchase history.

Our loyalty cardholders can rely on O’KEY to 
remain committed to our mantra of running 
market-leading promotions and providing 
multiple options to save on products, offered 
at the best available price. In 2018, we plan to 
launch a new points-based loyalty programme. 

 
 
 
  OPERATIONAL REVIEW

26

COOPERATION WITH LEADING 
OFF‑PRICE RETAILER FAMILIA

In 2017, O’KEY signed an agreement to begin a strategic 
partnership with Familia, the leading off-price retailer in 
Russia. This project is part of O’KEY’s ongoing strategic 
initiative to enhance efficiency through the creation of a 
compact hypermarket. This is achieved through leasing 
selling space to a strategic partner without decreasing the 
total number of SKUs in the store. 

The contract involves a 5-year lease of 1.5 K m2 – 2.0 K m2 
of hypermarket space with the possibility of extension. The 
cooperation also involves joint marketing campaigns and 
other activities. It is expected to result in customer traffic 
growth and additional rent income and consequently will 
lead to considerable increases in EBITDA and improve 
profitability.

In the second half of 2017, new Familia stores were opened 
on the bases of two O’KEY hypermarkets in Yekaterinburg 
and in Tyumen. Post pilot openings will be extended to 
further O’KEY stores in other locations in 2018. Additionally, 
the Group is planning to attract other major retailers to its 
hypermarkets in order to generate more traffic and further 
selling space optimisation.

PRIVATE LABEL

We have continued to develop our private labels in 
order to provide our customers with a wider selection 
of high quality products at attractive prices. Private 
label products have proved to be an effective means to 
increase customer loyalty and enhance our reputation 
as the best value for money option in the retail market. 

In 2017, we worked to enhance our private label 
assortment by introducing the most interesting and 
popular products on the market. Overall, we added 
720 new SKUs, including 66 re-launched and 654 
brand new SKUs. The total share of private label 
products within the assortment range reached 6.17% 
in 2017 compared to 5.8% in 2016, while the share of 
revenue commanded by the main brands ‘That’s What 
You Need!’ and ‘O’KEY’ increased from 4.9% to 5.6%. 

A key concern of the Group this past year has been in 
expanding local products, particularly in fresh food 
categories such as milk and milk products, meat and 
meat products, fish semi products. By the end of 2017, 
the number of local private label products reached 187 
SKUs.

Throughout 2017, we improved the promotion policy 
of private label brands to now include advertising 
campaigns, direct mailing to the customer base and a 
dedicated section at the e-commerce website. Private 
label products are also featured in regular catalogues 
and in dedicated catalogues published twice a year.

Ensuring a stable and high quality of food and non-
food products remains a top priority for O’KEY. We 
continued to improve our specially-designed quality 
control programme ‘Trademark O’KEY – Customers` 
Guarantee’, which includes checking production 
facilities as well as testing samples in independent and 
accredited laboratories. 

O’KEY Group of Companies874

‘That’s What You Need!’, 
SKUs

827

‘O’KEY’, SKUs

1,700+

under both brands, SKUs

77

are seasonal, SKUs

27

6.2%

Share of Private label 
brands in SKUs

5.6%

Share of Private label 
brands in revenue

This programme has been instrumental in fostering 
customer loyalty to our own brands and in raising demand 
in the segment.

Ensuring a stable and high quality of food and non-
food products remains a top priority for O’KEY. We 
continued to improve our specially-designed quality 
control programme ‘Trademark O’KEY – Customers` 
Guarantee’, which includes checking production facilities 
as well as testing samples in independent and accredited 
laboratories. This programme has been instrumental in 
fostering customer loyalty to our own brands and in raising 
demand in the segment.

Plans

In the coming years, we intend to focus on private 
label brands promotion to an even greater degree, with 
ambitions of doubling the share of private label brands in 
our SKU portfolio, including non-food categories. In 2018, 
we are planning to introduce a new exclusive line of O’KEY 
products – ‘O’KEY Selection’.

AWARDS:

  ‘Best private label in non-food in the 

economy segment’ 

  ‘Best private label in the economy 

segment’

  ‘Responsible approach to private label’

  4th International PRIVATE LABEL 

AWARDS in 2017 by IPLS

Our own private label products 
are 20-30% cheaper than branded 
alternatives of the same quality.

Annual Report  2017  OPERATIONAL REVIEW

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OWN PRODUCTION

O`KEY strives to meet the fast pace of our customer’s lives. 
To this end, every day we offer a wide range of freshly 
prepared products from our own cookery and bakery. In 
2017, we focused on improving and optimising our own 
production assortment by introducing healthier products.

Delicious homemade cuisine, prepared with modern 
professional equipment, is the hallmark of any O`KEY 
hypermarket. Each hypermarket features a complete 
cycle of product preparation: ordering and receiving raw 
materials, processing, cutting, pickling, cooking and finally 
displaying for sale in the retail space. 

About two thousand recipes have been developed to 
meet the needs of our customers.

Every day we offer discounts and promotions, from 
‘Breakfast in O`KEY’ in the morning, to ‘Delicious Hour’ in 
the evening.

Each hypermarket has a cafe where our customers can 
enjoy a cup of coffee or tea and have a snack.

Culinary and bakery products are produced without 
preservatives, resulting in a short shelf life of up to 18 
hours. Unsold products are removed from the shelves at 
the end of the day as per legislative requirements.

Our cookery and bakery products are included in regularly 
published O`KEY catalogues, as well as in a dedicated 
section of the e-commerce website.

130

Cookery, SKUs
Cold starters, salads, soups, grilled and 
smoked production, meat, poultry, fish 
and seafood, desserts and sweet dishes, 
a large selection of drinks.

The range also includes a large selection 
of semi-finished products.

150

Bakery, SKUs
Wheat and rye-wheat bread, baguettes, 
pies, donuts, croissants, muffins, cookies, 
cakes and pastries.

O’KEY Group of Companies29

QUALITY AND SAFETY

Servicing customers with the highest quality produce is 
the primary concern of O`KEY. 

The Group has developed a quality management system 
compliant with the requirements of Russian legislation and 
elements of the HACCP1 system. All products undergo 
strict control at all stages.

The control procedures include risk assessment (safety 
risks and reputation risks), preliminary quality control 
measures, periodic assortment monitoring and both 
internal and external audit of stores and the supply chain. 

We believe that developing a clockwork quality 
management system is a key element of our long-term 
success as our customers must be fully assured of the 
quality of products they buy. That’s why we continued to 
enhance our controlling procedures throughout 2017 by 
implementing the following measures:
 » HACCP system in own production goods;
 » private label quality assurance procedures;
 » new quality standard of fruits and vegetables.

0

The number of food quality and food 
safety incidents in O’KEY and DA! 
stores in 2017.
Plans

In 2018, we plan to focus on:
 » transition to a new veterinary certification system (new 

legal requirements);

 » transition from mass production to catering service in 

own production;

 » HACCP system improvement and further elimination of 

food safety risks;

 » development of private label quality assurance 

processes; 

 » quality assurance of fruits and vegetables, especially 

those directly imported.

1  Hazard Analysis and Critical Control Points (HACCP) — a systematic 
preventive approach to food safety from biological, chemical, and 
physical hazards in production processes that can cause a finished 
product to be unsafe, and designs measurements to reduce these risks 
to a safe level.

Annual Report  2017  OPERATIONAL REVIEW

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Location and Service Areas of O’KEY Distribution 
Centres (DCs)

Warehouses

Regions of service DC Moscow

Regions of service DC St. Petersburg

Regions with logistics without category Fresh

St. Petersburg

Moscow

BUILDING A ROBUST SUPPLY CHAIN 

In 2017, we continued to steadily improve our supply chain 
and streamline associated business processes, reaching 
a 60% centralisation rate by the year’s end.

In line with our corporate strategy, we continued to 
further develop our supply chain by focusing on efficiency 
and automation. We aim to build a solid warehouse 
infrastructure and category management system to 
enable us to better serve our customers’ needs in our 
regions of operations and to reduce logistics costs to 
a more competitive level. For this purpose, O’KEY operates 
one federal and two regional distribution centres, located 
in Moscow and St. Petersburg, that are responsible for the 
timely provision of supplies to our stores and for ensuring 
that requested products are always on the shelves.

Our supply chain management approach, combined with 
innovative IT-solutions, well-trained and motivated staff, 
and a carrier fleet hired from the market’s largest and most 
renowned companies enables us deliver fresh product to 
our stores within 18 hours from the moment of order. 

In 2017, we:
 » increased the centralisation rate by 20 p.p.;
 » optimised replenishment business processes aimed at 

working capital reduction and improvement of on shelf 
availability;

 » enhanced our demand forecasting capabilities and 
implemented the Auto-Order function in stores;
 » optimised carrier routes and raised order-picking 

and delivery efficiency.

Plans

In 2018, we plan to:
 » continue growing the centralisation rate;
 » implement IT-systems: Mercury and EGAIS1; 
 » master the forecasting and replenishment functions.

1  EGAIS – national automated information system for the control of alcohol production and distribution.

O’KEY Group of Companies 
 
 
60%

Centralisation rate compared 
to 40% in 2016

Overall number of DCs 

3
1 

Moscow 
52 K m2

St. Petersburg

Moscow

2 

St. Petersburg 
21,799 m2 and 7,579 m2

Warehouses

Regions of service DC Moscow

Regions of service DC St. Petersburg

Regions with logistics without category Fresh

IT SOLUTIONS

31

In O’KEY, we believe that introducing efficient and customer-
oriented IT systems and applications is an indispensable part 
of remaining competitive in the constantly changing retail 
markets.

To maximise our product availability, increase revenues 
and eliminate lost sales opportunities, we commenced 
an extensive project aimed at modernising our entire 
IT infrastructure, using state-of-the-art IT-solutions and 
acknowledged software. 

In 2017, we: 
 » launched a successful pilot of a new retail automation 
platform based on Microsoft Dynamics AXAPTA 2012;
 » launched the first pilot of a self-scanning system in one of 
our Moscow stores, which improves customer experience, 
increases customer loyalty and stimulates our clients to buy 
more per visit.

Plans

We aim to run all our business processes on an integrated IT 
platform which will enable us to achieve our strategic business 
goals, drive revenues and contribute to further operational 
cost optimisation. 

In 2018, we will continue to roll out Microsoft Dynamics 
AXAPTA 2012 and JDA software to all stores. This will be 
supported by the Oracle RPAS platform for our forecasting 
and supply chain management processes, as well as for 
assortment planning and price optimisation. Alongside these 
initiatives, we are working on CRM-solutions which will 
contribute to our new loyalty programme launch. 

As a result, O’KEY will benefit from optimised shelf design and 
layouts in each of our stores. This will better reflect the needs 
of our clients and will ensure that the optimal mix of product 
categories and brands are found on the shelf and in the best 
location in-store.

ERP

Supply  

Chain

Category 

management

Cash Register

Online Store

Microsoft Dynamics 
AXAPTA 2012 

Manhattan WMS

Oracle RPAS

JDA Software1

Oracle RPAS

Crystal Service Integration 

IBM Web-Sphere 
Commerce

1  In the process of implementation.

Annual Report  2017 
 
  OPERATIONAL REVIEW

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ONLINE SHOPPING

O’KEY strengthens its leadership in the food retail 
e-commerce market in Russia. The Group was among 
the pioneers of food retail e-commerce in Russia and 
we believe that this ‘early start’ will give us a distinct 
competitive advantage in the future as the borders 
between offline and online shopping blur further, creating 
a market of omnichannel sales.

In 2017, we saw further evidence that customer appetency 
has changed over the years. Customers now not only look 
for quality products, but also desire a unique shopping 
experience. In order to capitalise on this trend, we 
have developed our online services and mobile app to 
provide customers with a wider range of opportunities to 
enjoy the smart, convenient and memorable shopping 
experience the Group offers.

Performance

In 2017, O’KEY maintained its position as the market leader 
among online retailers as a result of the Group’s unique 
competitive advantages. Our online revenue increased by 
108% and reached RUB 1.35 bn, while our online customer 
base doubled to 200,000 people.

In 2017, we harmonised our online and offline pricing 
policies, ensuring that both offline and online customers 
are offered the same prices, discounts and promotions. 
This move means O’KEY is now a fully omnichannel 
retailer and will help us to provide one of the strongest 
online offers in the Russian food retail market.

The growing demand for online purchases has directed 
O’KEY to update most of our online shopping tools to 
improve operational capacity and capitalise on market 
trends. We significantly improved the functionality of our 
mobile app, which includes adapted hero-images, promo 
catalogues and store location maps among other features. 
In 2017, more than 30% of orders were made via the 
mobile app.

We expanded our delivery zone in 2017 to now include 
Moscow, St. Petersburg and their satellite regions, and also 
changed our delivery terms after considering feedback 
from our customers. Additionally, O’KEY launched another 
pick-up point in the Primorsky District of St. Petersburg, 
meaning that by the end of the year we offered five 
‘click and collect’ pick-up points in Moscow and five in 
St. Petersburg.

In line with our ambition to provide our customers with 
multiple delivery and pick-up options, this past year O’KEY 
became the first Russian food retailer to launch a unique 
drive-through format called ‘O’KEY Auto’. In the six 
months since its inception, the format has proven to be 
very popular with customers and we intend to extend 
the programme to other hypermarkets in the mid-term.

Plans

We expect that online shopping in Russia will continue to 
grow at a fast pace in the coming years and as such the 
consistent development of our e-commerce business will 
remain a strategic priority for the Group.

Moscow  
delivery zone

>8,000

tonnes delivered compared 
to 3,800 in 2016

1,000

average amount of orders daily 
via okeydostavka.ru

St. Petersburg  
delivery zone

O’KEY Group of CompaniesOUR MOBILE APP ALLOWS OUR CUSTOMERS TO:

  purchase goods

  pay online

  use facet search and filters

  view order history

  use easy templates

  view offline catalogues

  share basket between users

  find nearest store

  view promotions

33

In 2017, GfK ranked O’KEY the 2nd 
best performing online store in 
the food retail segment.

Annual Report  2017  OPERATIONAL REVIEW
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DA! discounters are a unique store format in Russia, where 
the lowest prices meet quality assortment that covers 
the daily needs of every customer. Convenient locations, 
excellent customer service and exclusive private label 
products make DA! stores the best choice for smart 
shoppers looking for the best value for their money. 

STRATEGIC 
PRIORITIES:

  Growth and expansion

  Strong private labels

  The best value proposition

Number of stores

Selling space, K m2

Net retail revenue, %

2017

2016

67

54

2017

2016

46.2

2017

81.8%

37.3

2016

>100%

LFL Net retail revenue, %

LFL Average ticket, %

LFL Traffic, %

2017

2016

52.0%

65.5%

2017

2016

12.7%

2017

2016

20.4%

34.8%

37.4%

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Net retail revenue, %

700

average store selling 
space, m2

6%

discounters share 
in sales 2017

26%

owned stores, 74% leased

2,250

product range, SKU

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Strong private  
labels

>65% in SKUs

Supply chain

Own distribution centre – 
 100% centralisation

Our staff

More than 1,700 employees
Well trained personnel
Positive working environment
Excellent customer service

Limited product range

Low prices
High turnover per SKU

Modern and  
attractive store  
design

DA! DISCOUNTERS

VALUE

OUR CUSTOMERS

 
 
 
37

PERFORMANCE

In 2017, the net retail revenue of DA! discounters increased 
by 81.5% to RUB 10,282 mln compared to RUB 5,666 mln 
in 2016. Average traffic per store per day increased by 
30.5%, while average ticket rose by 11.7% and reached 
450 RUB by the end of the year. 

These strong results were achieved thanks to the 
significant effort put into diversifying and enhancing 
our value proposition to customers by improving the 
assortment mix and overall customer experience. Of note, 
in 2017, we:
 » adapted our product range to the needs of our 
customers, increasing it to around 2,250 SKU;

 » introduced over 180 SKU of private labels;
 » maintained a consistent price-level, while our key 

competitors raised their prices;

 » conducted extensive staff-training to increase the 

quality of customer service.

In 2017, we opened 13 new stores in Moscow and the 
Moscow Region, therefore increasing the total number of 
our discounters to 67 and total selling space to 46.2 K m2.

OUR PEOPLE

We truly believe that we have an inspired and dedicated 
team of employees who represent some of the best in 
their field. Due to our expansion in 2017, the number of 
employees increased by more than 50% compared to 
the previous year, as of 31 December 2017, DA! employed 
1,772 people. We provide equal opportunities for both 
male and female employees, almost 60% of all employees 
are women. We have a very age-diverse talent pool and 
provide development and career opportunities to all of 
our employees. 

SUPPLY CHAIN

DA! Discounters operate under the principle of ‘Every day 
low price’, while maintaining an uncompromisingly high 
quality of goods. One of the key factors supporting this 
principle is our supply chain. 

All our stores are supplied from our own distribution 
centre, with a storage capacity of over 55 K m2 located 
60 km south of Moscow. Short shelf-life and ultra-fresh 
products are delivered to stores each morning by the time 
of opening. To ensure maximum freshness, they are not 
stored in distribution centre, but instead are shipped to 
stores the very day they arrive to the docks.

Due to the expansion of the sales network and increase 
of sales per store, in 2017 we significantly optimised the 
operating procedures of the distribution centre, which has 
allowed us to process two times more volume in less time 
when compared to 2016.

PRIVATE LABELS 
AND OWN PRODUCTION 

We constantly seek opportunities to optimise the 
assortment of our stores, picking up trends and fulfilling 
the needs and expectation of our customers. We put 
considerable emphasis on strengthening our private 
label products, many of which are made by our suppliers 
exclusively for DA!. 

In 2017, we introduced 180 new private labels, which 
increased the total number of private label SKUs on offer 
to 900. Our main goal is to further develop and introduce 
new private label products with an appearance and quality 
comparable to the most popular brands. 

PLANS

In 2018, we plan to open up to 30 new stores. The higher 
number of operating stores and bigger volumes will allow 
us to negotiate better prices from suppliers, which in turn 
should increase commercial margins.

As for the product range, we plan to keep the current 
number of SKUs at the same level while strengthening our 
private label offering and further developing our supplier 
base to ensure that our customers are offered the best 
quality products.

Annual Report  2017  MANAGEMENT DISCUSSION AND ANALYSISREVIEW

38

Management Discussion 
and Analysis

GROUP PROFIT AND LOSSES

RUB mln

Total Group revenue

Gross profit

Gross profit margin

SG&A

GS&A as % of revenue

Group EBITDA

Group EBITDA margin

Net profit/(loss)

REVENUE

2017

177,455

40,444

22.8%

(36,189)

20.4%

9,335

5.3%

3,167

2016

175,471

40,209

22.9%

 (35,764)

20.4%

9,253

5.3%

 (138)

∆ YoY

1.1%

0.6%

(10 bps)

1.2%

0 bps

1.0%

0 bps

>100%

In 2017, total Group revenue increased by 1.1% YoY to RUB 177,455 mln while LFL revenue decreased by 1.4% YoY. The LFL 
revenue dynamics is largely attributable to a 2.2% YoY decrease in LFL customer traffic driven by intensifying competition, 
and an increase in LFL average ticket by 0.8% YoY affected by falling food inflation.  While consumer sentiment has been 
largely on track to recovery the strong selling space growth ahead of food retail sales continued to put pressure on the 
performance of more mature stores. 

By the end of the reporting period, total selling space decreased by 7.2% to 577,804 m2. O’KEY selling space decreased by 
9.3% to 531,589 m2 and selling space of DA! increased by 25.3% to 46,215 m2.

COST OF GOODS SOLD AND GROSS PROFIT

The cost of goods sold as a percentage of revenue increased by 10 bps in 2017 to RUB 137,010 mln. The table below provides 
the breakdown of cost of goods sold for 2017 and 2016:

RUB mln

Total revenue

Cost of goods sold

Cost of trading stock (less supplier bonuses)

Inventory shrinkage

Logistic cost

Labelling and packaging costs

Gross profit

2017

% of revenue

2016

% of revenue

∆ YoY

177,455

(137,010)

(129,262)

(3,086)

(3,834)

(828)

40,444

77.2%

72.8%

1.7%

2.2%

0.5%

22.8%

175,471

(135,261)

(128,800)

(2,867)

(2,771)

(824)

40,209

100.0%

77.1%

73.4%

1.6%

1.6%

0.5%

22.9%

10 bps

(60 bps)

10 bps

60 bps

0 bps

(10 bps)

In 2017, gross profit increased 0.6% YoY to RUB 40,444 mln while the gross margin remained virtually unchanged YoY at 
22.8%. These results were, for the most part, influenced by more favourable purchasing conditions and better customer 
value proposition across all store formats. The ongoing work on logistics centralisation together with continued 
expansion of the discounters format during the year, resulted in a logistic cost increase of 60 bps, as percentage of 
revenue, to RUB 3,834 mln. Improvements are expected in the net logistics costs by the end of 2018, as the centralisation 
of logistics progresses and its processes become more efficient. Shrinkage costs as a percentage of revenue increased by 
10 bps YoY partially affected by one-off write offs.

O’KEY Group of Companies 
 
SELLING, GENERAL AND ADMINISTRATIVE COSTS

39

The general, selling and administrative expenses as a percentage of revenue remained flat YoY, reflecting the Group’s 
ongoing work on increasing efficiency across all business processes. The table below provides the general, selling and 
administrative expenses breakdown for 2017 and 2016:

RUB mln

Personnel costs

Operating leases

Depreciation and amortisation

Communication and utilities

Advertising and marketing

Repairs and maintenance

Security expense

Insurance and bank commissions

Operating taxes

Legal and professional expenses

Materials and supplies

Other costs

Total SG&A

PERSONNEL COSTS

2017

% of revenue

2016

% of revenue

 (15,619)

 (5,758)

 (4,613)

 (3,525)

 (2,116)

 (1,254)

 (869)

 (819)

 (730)

 (520)

 (329)

 (36)

8.8%

3.2%

2.6%

2.0%

1.2%

0.7%

0.5%

0.5%

0.4%

0.3%

0.2%

0.0%

 (16,185)

 (5,344)

 (4,550)

 (3,486)

 (1,795)

 (1,183)

 (825)

 (737)

 (713)

 (603)

 (302)

 (41)

9.2%

3.0%

2.6%

2.0%

1.0%

0.7%

0.5%

0.4%

0.4%

0.3%

0.2%

0.0%

 (36,189)

20.4%

 (35,764)

20.4%

∆ YoY

(40 bps)

20 bps

0 bps

0 bps

20 bps

0 bps

0 bps

0 bps

0 bps

0 bps

0 bps

0 bps

0 bps

In 2017, personnel costs as a percentage of revenue decreased by 40 bps to 8.8% or by RUB 566 mln YoY. The realised cost 
savings were, for the most part, attributable to ongoing business processes efficiency increase on both store and head 
office levels. In 2018, the Group will continue to focus on enhancing the effectiveness of business processes across all store 
formats.

OPERATING LEASES

Operating lease costs as a percentage of revenue increased by 20 bps YoY to 3.2%. This was primarily attributable to 
the rollout of discounters in the second half of the year in line with previously announced plans and a revision of lease 
agreements of two hypermarkets during the year. The operating lease expenses as percentage of revenue are expected to 
decrease as the discounters continue to gain momentum.

COMMUNICATION AND UTILITIES COSTS

Communication and utilities expenses as a percentage of revenue remained unchanged at 2.0%. The Company aims to 
continue the work on further optimization of the respective costs and efficiency improvement.  

ADVERTISING AND MARKETING EXPENSES

Advertising and marketing expenses as a percentage of revenue increased by 20 bps YoY to 1.2%, while in absolute terms 
the growth amounted to 17.9% YoY. This YoY increase was primarily driven by continuous work on our customer value 
proposition and enhancing and implementing a number of marketing initiatives aimed at aligning of our formats price 
perception with the ‘best value for money’ concept.

Annual Report  2017  MANAGEMENT DISCUSSION AND ANALYSISREVIEW

40

EBITDA

RUB mln

Revenue

EBITDA

EBITDA margin

O’KEY

2017

2016

167,062

169,696

11,359

6.8%

11,845

7.0%

Change,
YoY

(1.6%)

(4.1%)

(20 bps)

DA!

2017

10,393

(2,024)

 -

2016

5,775

 (2,592)

 -

∆
YoY

80.0%

(21.9%)

 -

Group EBITDA increased 1.0% YoY to RUB 9,335 mln with EBITDA margin remaining flat YoY at 5.3%.

EBITDA generated by O’KEY fell 4.1% YoY to RUB 11,359 mln with the margin decreasing by 20 bps to 6.8% primarily on the 
back of growing competitive pressure and higher logistics costs on the back of aggressive centralization.

EBITDA generated by DA! improved from negative RUB 2,592 mln (44.9% of sales) in 2016 to negative RUB 2,024 mln (19.5% 
of sales) in 2017 driven by new store openings and higher LFL sales.

DEPRECIATION AND AMORTISATION

Depreciation and amortisation as a percentage of revenue remained flat YoY at 2.6%. In absolute terms, the 1.4% growth 
YoY was in line with revenue and for the most part triggered by the replacement of old in-store equipment and new store 
openings.

NET FINANCE COSTS

Whilst net finance costs as percentage of revenue remained unchanged YoY, in absolute terms the increase amounted to 
4.6% YoY due to decrease in finance income. The Group’s average loan portfolio stayed virtually unchanged YoY.

NET PROFIT

In 2017, net profit amounted to RUB 3,167 mln versus a net loss of RUB 138 mln a year ago. This trend was for the most part 
underpinned by the gain on the sale of the supermarket business in December 2017. . 

CASH FLOW AND WORKING CAPITAL

RUB mln

Net cash (used in)/from operating activities

Net cash used in investing activities

Net cash used in financing activities

Net decrease in cash and cash equivalents

Effect of exchange rate on cash and cash equivalents

2017

4,874

(3,365)

(5,187)

(3,678)

(35)

2016

11,673

 (5,413)

 (4,529)

 1,730

 (35)

O’KEY Group of CompaniesNET CASH (USED IN)/FROM OPERATING ACTIVITIES

41

As of 31 December 2017, the Group’s working capital, defined as current assets (excluding cash and cash equivalents and 
short-term investments) less current liabilities (excluding short-term loans), was a negative RUB 4,633 mln compared to 
negative RUB 12,734 mln as of 31 December 2016. The working capital turnover decrease was primarily attributable to 
the amendments in the Trade Law and temporary effect from reorganization of the logistics processes which accompany 
the centralization. As a result, notwithstanding the growth of cash receipts from customers by 1.4% YoY, net cash from 
operating activities during the reported period amounted to RUB 4,874 mln, while in 2016 the Group reported operating 
cash of RUB 11,673 mln.

NET CASH USED IN INVESTING ACTIVITIES 

Net cash used in investing activities declined from RUB 5,413 mln in 2016 to RUB 3,365 mln in 2017 in line with the Group’s 
conservative investment strategy. The consideration received from the sale of supermarket business will be reflected in the 
Group’s consolidated cash flows for 1H 2018.

NET CASH USED IN FINANCING ACTIVITIES

Net cash used in financing activities in 2017 amounted to RUB 5,187 mln. Over the reported period, the Group 
attracted RUB 7,686 mln of financing through the placement of exchange-traded bonds and made repayments 
totaling RUB 7,663 mln. In January 2017, the Group distributed a dividend in the amount of RUB 1,466 mln.

DEBT

The Group considers the Net Debt/EBITDA ratio as the principal means for evaluating the impact of the Group’s 
borrowings on its operations. As of 31 December 2017, Net Debt/EBITDA ratio was 3.1x compared to 2.7x at 
31 December 2016. We maintain a conservative approach to borrowing and expect Net Debt/EBITDA to be below 
3.0x by the end of 2018.

RUB mln

Total debt

Short-term debt1

Long-term debt

Cash&cash equivalents

Net Debt

Net debt/EBITDA

As of  
31 December
2017

As of  
31 December
2016

As of  
31 December
2015

36,341

11,662

24,679

7,750

28,591

3.1x

36,295

4,622

31,673

11,463

24,832

2.7x

35,558

12,000

23,558

9,768

25,790

2.6x

1 Short-term debt includes interest accrued on loans and borrowings.

Annual Report  2017  CORPORATE SOCIAL RESPONSIBILITY

42 Corporate Social 
Responsibility

Customers and partners

Shareholders and 
financial community

Employees

Government and 

local authorities

Local communities

Media

WHY WE ENGAGE
The reliable and transparent relationship 
with our customers and partners forms 
a vital element of our strategy and drives 
the Group’s performance.  
As one of the leading Russian retailers, 
O’KEY aims to sustain this mutually 
beneficial partnership to ensure progress 
and promote development in all spheres.

KEY FOCUS AREAS
CUSTOMERS
 » The variety and quality of provided 

goods

 » Guarantee of the best price
 » High level of provided services
PARTNERS
 » Reliability of supplies
 » Mandatory compliance with contract 
provisions and legal requirements

 » Rigorous due diligence of all partners to 
establish their integrity and solvency

WHAT WE ARE DOING 
 » Customer surveys and focus groups
 » Feedback on call centre
 » Meetings with (potential) suppliers and 

business partners 

 » Participation in industry conferences
 » Conclusion of supply contracts for 

products and monitoring performance 
of requirements for counterparties

As a publicly listed company, we need 
to provide open, timely and transparent 
information to help our investors make 
informed decisions about our financial 
and non-financial performance.

 » Corporate governance
 » Financial and non-financial results
 » Strategy and KPIs
 » Risks

Every aspect of our strategy is based on 
the commitment of our people. Their 
knowledge, their willingness to work 
and their satisfaction are the keys to the 
Group’s successful operations. We put an 
emphasis on creating the conditions for 
professional and career growth for our 
people as it strengthens their loyalty to the 
business.

 » Principles of social partnership
 » Mutual respect and trust that underpin 

HR Policy

 » Financial and non-financial incentives
 » Learning and development 

opportunities

 » Health and safety standards

 » Presentations and conference calls 

 » Implementation of updated HR Policy 

 » Information disclosure and reporting

 » Meetings with representatives of local 

 » Press releases on material issues and 

between management and the financial 
community

 » Website publication of relevant GM/

EGM documents

 » Meetings between management and 
the financial community, including 
industry conferences

 » Investor and analyst site visits
 » General meetings of shareholders
 » Press releases on material issues and 

key Group events

and Health and Safety Policy
 » Developing a system of internal 
communication and feedback

 » Regular meetings between 

management and employees
 » Ensuring safety in the workplace
 » Implementation of social programmes 
and financial incentive programmes
 » Employee satisfaction and employee 

engagement surveys

The Group strictly follows industry 

The development of the Group needs to 

The Group needs accurate and timely 

standards and complies with all laws and 

be supported by the local communities 

coverage by the various media channels 

regulations. 

wherever it operates. A better quality of 

when disclosing its financial and operational 

O’KEY aims to establish and maintain 

life for our people and local communities, 

results, key external and internal events, 

stable and constructive relations with 

established through our social and cultural 

community activities and participation in 

national and local government authorities 

projects, contributes to regional social and 

industry conferences, etc. The adequate 

based on the principles of accountability, 

economic development and ensures the 

perception of O’KEY and its strategy by all 

good faith and mutual benefit.

sustainability of our operations, helping us 

stakeholders is mutually beneficial for the 

fulfil our commitments as an industry leader.

Group and its target audiences.

 » Reporting to regulators

 » Environmental safety 

 » Accurate media coverage of the 

 » Social infrastructure development and 

Group’s strategic messages, corporate 

 » Implementing local community 

modernisation

events and news

development projects and social 

 » Supporting cultural events

 » Getting feedback from society and 

 » Taxation

projects

 » Supporting vulnerable population 

media

 » Maintaining the relationship with 

stakeholders at all levels

 » Maintaining a dialogue with 

groups 

government authorities on current 

legislative and regulatory issues

 » Corporate philanthropy

 » Dialogue with government authorities 

communities

key events

on legislative and regulatory issues

 » Economic, environmental and social 

 » Interviews with management

 » Participation in workshops and expert 

initiatives

 » Press tours and press conferences

panels

 » Implementation of joint projects

 » Local community development

 » Publications in local media

 » Public hearings

 » Maintaining contact with NGOs

O’KEY Group of CompaniesO’KEY endeavours to be a significant contributor to the local 
communities in which we operate, as well as to the Russian 
economy and society in general. Our stores operate in more than 
30 cities and towns across Russia, from large metropolitan areas 
to smaller towns with under a thousand inhabitants. We employ 
thousands of people, a responsibility which we take very seriously, 
as we acknowledge that they and their families depend on us for 
their livelihoods.

43

Customers and partners

Shareholders and 

financial community

Employees

WHY WE ENGAGE

The reliable and transparent relationship 

As a publicly listed company, we need 

Every aspect of our strategy is based on 

with our customers and partners forms 

to provide open, timely and transparent 

the commitment of our people. Their 

a vital element of our strategy and drives 

information to help our investors make 

knowledge, their willingness to work 

the Group’s performance.  

informed decisions about our financial 

and their satisfaction are the keys to the 

As one of the leading Russian retailers, 

and non-financial performance.

Group’s successful operations. We put an 

emphasis on creating the conditions for 

professional and career growth for our 

people as it strengthens their loyalty to the 

business.

 » The variety and quality of provided 

 » Financial and non-financial results

 » Mutual respect and trust that underpin 

 » Corporate governance

 » Principles of social partnership

 » Strategy and KPIs

 » Risks

HR Policy

 » Financial and non-financial incentives

 » Learning and development 

opportunities

 » Health and safety standards

O’KEY aims to sustain this mutually 

beneficial partnership to ensure progress 

and promote development in all spheres.

KEY FOCUS AREAS

CUSTOMERS

goods

 » Guarantee of the best price

 » High level of provided services

PARTNERS

 » Reliability of supplies

 » Mandatory compliance with contract 

provisions and legal requirements

 » Rigorous due diligence of all partners to 

establish their integrity and solvency

WHAT WE ARE DOING 

 » Customer surveys and focus groups

 » Presentations and conference calls 

 » Implementation of updated HR Policy 

 » Feedback on call centre

between management and the financial 

and Health and Safety Policy

 » Meetings with (potential) suppliers and 

community

 » Developing a system of internal 

business partners 

 » Website publication of relevant GM/

communication and feedback

 » Participation in industry conferences

EGM documents

 » Regular meetings between 

 » Conclusion of supply contracts for 

 » Meetings between management and 

management and employees

products and monitoring performance 

the financial community, including 

 » Ensuring safety in the workplace

of requirements for counterparties

industry conferences

 » Investor and analyst site visits

 » Implementation of social programmes 

and financial incentive programmes

 » General meetings of shareholders

 » Employee satisfaction and employee 

 » Press releases on material issues and 

engagement surveys

key Group events

Government and 
local authorities

Local communities

Media

The Group strictly follows industry 
standards and complies with all laws and 
regulations. 
O’KEY aims to establish and maintain 
stable and constructive relations with 
national and local government authorities 
based on the principles of accountability, 
good faith and mutual benefit.

The development of the Group needs to 
be supported by the local communities 
wherever it operates. A better quality of 
life for our people and local communities, 
established through our social and cultural 
projects, contributes to regional social and 
economic development and ensures the 
sustainability of our operations, helping us 
fulfil our commitments as an industry leader.

The Group needs accurate and timely 
coverage by the various media channels 
when disclosing its financial and operational 
results, key external and internal events, 
community activities and participation in 
industry conferences, etc. The adequate 
perception of O’KEY and its strategy by all 
stakeholders is mutually beneficial for the 
Group and its target audiences.

 » Reporting to regulators
 » Taxation
 » Implementing local community 
development projects and social 
projects

 » Maintaining a dialogue with 

government authorities on current 
legislative and regulatory issues

 » Corporate philanthropy

 » Environmental safety 
 » Social infrastructure development and 

modernisation

 » Supporting cultural events
 » Supporting vulnerable population 

groups 

 » Accurate media coverage of the 

Group’s strategic messages, corporate 
events and news

 » Getting feedback from society and 

media

 » Maintaining the relationship with 

stakeholders at all levels

 » Information disclosure and reporting
 » Dialogue with government authorities 
on legislative and regulatory issues
 » Participation in workshops and expert 

panels

 » Implementation of joint projects
 » Local community development

 » Meetings with representatives of local 

 » Press releases on material issues and 

communities

key events

 » Economic, environmental and social 

initiatives

 » Publications in local media
 » Public hearings
 » Maintaining contact with NGOs

 » Interviews with management
 » Press tours and press conferences

Annual Report  2017  CORPORATE SOCIAL RESPONSIBILITY

44 Our Employees1

The HR policy of O’KEY is focused on the recruitment and 
retention of qualified and promising employees. The basic 
priorities of the Company are centred around increasing the 
productivity of our personnel and providing customers with the 
highest level of service. We strive to create an effective working 
environment for our employees and ensure they have the 
opportunity to develop both personally and professionally. 

The mission of our 
HR strategy is to 
create an atmosphere 
conducive 
to improving 
competitiveness 
through the efficient 
management of 
human capital.

As part of our HR strategy we are concerned with the following objectives:
 » building a strong brand of O’KEY as an employer in Russia;
 » creating a working culture of involvement and high-performance;
 » formation of an efficient organisational structure;
 » formation of an efficient management team;
 » recruitment and retention of talent;
 » system management of turnover.

In 2018, we will continue to work on strengthening O’KEY’s brand as we develop 
the corporate culture and projects aimed at improving the Company’s efficiency.

OUR TEAM IN NUMBERS

CEO announced a strategic focus on developing the Group’s efficiency through 
continuous improvement and modernisation at the corporate conference 
under the slogan ‘The Company’s result is my responsibility’. In 2017, a new 
organisational structure was developed for the stores and the headoffice, based 
on the functional diagnostics. The new structure excludes duplicate functions, 
which decreased the cost of the labour compensation fund, increased the 
efficiency of processes and brought clarity to the responsibilities of employees. 

In 2017, staff numbers were optimised as part of a deal that sold the Group’s 
supermarket business. A significant number of employees have since been 
employed in the stores of the buying company, with the remainder transferred 
to other O’KEY divisions. Owing to the efficient efforts aimed at optimising 
the quantity of staff and an accomplished deal, the total number of personnel 
decreased by 12.5% year-on-year and amounted to around 21, 000 persons.

1  Information in this section is provided for O’KEY company only and does not include the business of 

discounters.

O’KEY Group of Companies45

Breakdown of personnel by gender identity, %

Breakdown of personnel by age, %

28%

72%

Men

Women

9%

33%

29%

22%

18-25 years

26-35 years

36-45 years

46-55 years

7%

56+ years

CORPORATE CULTURE

In 2017, we continued to work 
on the introduction of corporate 
values into the everyday work of 
our employees with the aim of 
establishing an atmosphere of 
professionalism and performance.

In 2017, O’KEY 
presented a new 
value – ‘Innovativeness’. 

Throughout the year O’KEY has 
carried out two leadership forums 
devoted to summarising the results 
for the year and updating strategic 
objectives. The updated strategy of 
the Group as well as a film about 
the Group and its history have been 
presented at the forums.

O u t s t a nding results

I

m

p

e

c

c

a

b

l

e

s
e
r
v
i
c
e

OUR
VALUES

ess
n
e
tiv
a
v
o
n
n

I

E

ff 

e

ctiv

e team

o f e ssio nalism
A t m o s p here

r

o f   p

Annual Report  2017 
 
  CORPORATE SOCIAL RESPONSIBILITY

46

CORPORATE PERSONNEL TRAINING 
AND DEVELOPMENT SYSTEM

O’KEY remains committed to the personal and 
professional growth of its employees. O’KEY continues 
its development as a self-training organisation. In 2017, 
we continued to develop distance learning facilities 
for employees and increased the number of ‘face-to-
face’ training courses from 16 to 38. We also launched 
a corporate online and offline library and an ambitious 
educational project – ‘O’KEY knowledge marathon’.

TRAINING COURSES TOGETHER 
WITH SUPPLIERS

In 2016, we conducted courses together with 
large suppliers on product-related training of store 
employees to increase staff knowledge of brands and 
service quality. Training courses have been developed 
and carried out at O’KEY on brands such as: Johnson’s 
baby, Libero, Zewa, Efes, Nestle, Heinz, Philip Morris.

O’KEY’S ACADEMY

CORPORATE LIBRARY

In 2017, 38 new courses were developed and launched, 
28 of which were established by the internal staff.

>50

courses are available for distance 
learning at O’KEY Academy

46,332

employees, man/courses were trained at 
O’KEY Academy in 2017

‘O’KEY KNOWLEDGE MARATHON’

The project is aimed at strengthening our corporate 
values and corresponds to a strategic focus on efficiency. 
We have organised masterclasses as part of the project 
dedicated to developing leadership, efficiency, lean 
production, management of human resources, reviews 
and trends of retail services market. Top managers at 
O’KEY participated in training for the first time as part of 
the project on such topics as information technologies, 
finance, quality and sales. Conferences and business 
games for enhancing teamwork alongside brainstorming 
events have also been organised.

The corporate library exists in three formats:
 » generally accessible online library on the basis of 

a distance learning system – 25 books;
 » online library – more than 1,000 books;
 » bookcrossing project in the offices of Moscow 

and St. Petersburg.

>100

different events have been organised 
within one month in the Group’s 
operating cities

800

unique employees have passed training 
within the project’s framework

O’KEY Group of Companies47

7
1
0
2

t
r
o
p
e
R

l
a
u
n
n
A

PERSONNEL RETENTION 
AND MOTIVATION

CORPORATE WHISTLEBLOWING 
POLICY

In order to create the atmosphere of transparency and 
confidence the Group strives for, O’KEY has enacted a 
policy to report infringements of our best practices, which 
cover the issues of violating ethics, labour legislation, 
issues of interaction between employees, between 
employees and management. There are several channels 
to report infringements at O’KEY including a call centre, 
mandatory management visiting hours and morning 
meetings.

100%

appeals have been processed with 
a feedback provided thereto

322

appeals were received in 2017

O’KEY efficiently utilises market-leading of tangible 
and intangible incentives to motivate employees. A key 
performance indicator system is in effect at O’KEY which 
includes both individual and corporate goals. Bonuses 
are performance related and equate to a certain share 
of salary.

In order to continue to be an attractive employer for our 
employees, we carried out a labour market investigation in 
2017 and reviewed the salaries for a number of positions 
on the basis of the acquired analysis. 

COMPENSATIONS AND BENEFITS

O’KEY ensures the necessary support is given to its 
employees in full conformity with legislative requirements. 
O’KEY also runs additional programmes aimed at 
establishing a comfortable working environment for our 
employees.

In particular, O’KEY provides its employees with the 
following benefits:
 » long-term marginal cost under conditions of co-

financing to the amount of 80-90%;

 » payment for lunches;
 » gift cards for the O’KEY network and gifts to children on 

holidays;

 » tangible incentives to employees caught in difficult life 

situations;

 » payment of membership in fitness clubs paid in 

installments.

 
 
 
  CORPORATE SOCIAL RESPONSIBILITY

48

Health  
and Safety

Ethics and 
Compliance

Ensuring the health and safety of 
our employees remains one of the 
top priorities for O`KEY. We strive 
to provide our employees with safe 
working conditions and our customers 
with a safe shopping environment.

O’KEY Group adheres to high standards 
of compliance with internal discipline, 
legislative and regulatory requirements, 
ethical and socio-legal rules and principles. 
The Group adheres to the principle of zero 
tolerance for any kind of discrimination. 

WHAT WE DO:

   Monitoring workplace conditions 
    Monitoring employee health 

    Training employees

As part of our Health and Safety monitoring process, we 
conduct a regular audit of our stores, distribution centres 
and workplaces to ensure they are in full compliance 
with Russian legislation governing workplace safety. In 
2017, specialists from the Labour Protection Department 
conducted 1,347 comprehensive inspections of our 
premises with regards to labour protection and fire 
safety in order to reduce the risk of penalties from the 
supervisory authorities.

Our employees are trained in work 
safety in accordance with the highest 
professional standards. In 2017, 3,059 
members of our staff were trained to 
these professionally recognised levels.

In line with best international practices, O`KEY has 
implemented integrated systems for the regular tracking 
of working conditions and for logging all accidents and 
injuries. We have a systematic approach for investigating 
any accidents involving our employees or customers. 
The number of work-related injuries in 2017 continued 
to fall compared to the prior year. The total number of 
accidents amounted to 50, with all classified as light in 
their severity.

>6,500

workplaces have passed special 
assessment of working conditions 
during 2015-2017

The Group proceeds from the fact that its employees 
build their business relations on the terms of partnership, 
mutual respect, common goals and objectives. In any 
situations and circumstances, the activities and behaviour 
of employees of the Group must comply with high 
professional and ethical standards, generally accepted 
moral values. 

Adherence to ethical norms and principles 
helps the Group avoid unjustified risks, 
maintain long-term economic growth, 
strengthens the team and the market 
positions.

The Group has introduced and successfully operates 
internal regulatory documents, including:

  Supplier selection Policy and Policy of choosing  

a counterparty

  Policy of interaction with state bodies

  Anticorruption policy

The Group has developed training programmes for 
employees on compliance with legislation on consumer 
protection, interaction with government agencies and 
others. These programmes are regularly updated, and 
trainings for employees are conducted.

In 2018, the Group will continue to work on the 
organisation and strengthening of the Compliance 
function, in particular through the creation of a unified 
system and a unified policy of Compliance, the 
organisation of appropriate training and controlling 
procedures.

O’KEY Group of Companies 
 
Preventing 
Corruption

49

O’KEY Group has a zero tolerance 
policy towards corruption. We have 
put in place clear policies to prevent 
corruption in our business as well as  
to detect and avoid potential conflicts 
of interest. 

We keep close monitoring of O’KEY’s commercial 
activity internally as well related to our suppliers and 
partners and any deviations from standard operating 
procedures and Anti-corruption policy. Any suspicious 
behaviour is investigated according to our rules and 
policies and relevant measures are taken.

Any of our potential suppliers and 
service providers are scanned prior to 
getting a contract. We verify accuracy 
(transparency) of their financial reporting 
and that there is no affiliation to our other 
suppliers or our employees. We expect our 
suppliers to sign a consent confirming to 
follow our anti-corruption policy.

Training of our employees remains a priority for us. There 
are dedicated briefings and explanations given to most 
exposed departments of the business. Companywide 
communication is organised through leadership forums 
held twice a year. Additional briefings are held on store 
level by Risk and Compliance group leaders. All O’KEY 
Group employees have voluntarily signed the consent to 
follow Group’s anti-corruption policy.

We encourage our employees to follow 
Group’s policies and business ethics 
supported by our values.

We maintain a confidential whistleblower e-mail address 
for reporting potential conflicts to our internal audit 
and security departments. Also, any person may use 
the call centre to complain. Any information is promptly 
investigated by the anti-corruption team of the Risk 
Department.

O’KEY Group systematically monitors regulatory 
risks in the following areas:

antitrust regulation

legislation on consumer protection

labour law

alcohol and tobacco products trading

advertising, intellectual property and 
information protection

licensing and sanitary regulation

judicial work and execution of judicial acts

environmental regulation

corporate legislation and legislation on the 
securities market, disclosure of information

Annual Report  2017  CORPORATE SOCIAL RESPONSIBILITY

50 Our Communities

O’KEY has developed an integrated programme of both charity and social 
investment designed to align the Group’s objectives with addressing the 
broader social problems of the local communities in which we operate. This 
approach involves working together with local authorities, business partners, 
non-governmental organisations and our customers for the benefit of local 
communities as a whole.

FOOD AID

In partnership with the Charity Foundation Place under 
the Sun in December 2017 O’KEY held an annual charity 
project ‘Kind Purchase’ to collect food and basic items 
on behalf of low-income families and families raising 
children with disabilities. Food aid was provided to more 
than 1,000 families in St. Petersburg before the New 
Year.

TREATMENT SUPPORT

In 2017, O’KEY, in partnership with Rusfond, held 
two large-scale charitable events, ‘Buy a toy – save 
a child’s life’ in February and ‘Kind November: helping 
children together’ in November. As a result of generous 
donations from our customers, we collected more than 
RUB 12.5 mln for those in need. The funds received from 
the sale of private label toys and goods were used for 
several operations, postoperative treatment, purchase 
of orthopedic suits, wheelchairs and even to purchase 
expensive medication for the vulnerable. We helped 24 
critically ill children with various malformations from 
Irkutsk, Krasnodar, Murmansk, Orenburg, Stavropol, Ufa, 
St. Petersburg, Volgograd, Voronezh, Leningrad, Rostov 
and Tyumen regions.

Since April 2016, O’KEY has been a loyal partner of the 
St. Petersburg charitable fund AdVita, a foundation 
dedicated to helping children and adults suffering from 
cancer. We organised a variety of campaigns in our St. 
Petersburg stores throughout 2017 to raise funds for 
AdVita and placed donation boxes next to check-outs 
for our customers to be able to help those in need. 
Since the beginning of the project, the generosity of our 
customers has helped us raise more than RUB 5.5 mln 
to put towards the treatment costs of over 20 children 
and adults with cancer.

In line with our mission, we place particular emphasis on 
targeted assistance and support programmes helping 
orphans and children lacking parental care, as well as 
large families with five or more children.

PRIORITIES OF CHARITY 
PROGRAMMES 

  holistic support of large families designed to improve 
their financial position

  support for gifted children lacking parental care

  support of educational programmes for children  
in orphanages

MAJOR CHARITIES‑PARTNERS IN 2017

  Rusfond

  Place under the Sun

  Festival ‘Step towards!’

  AdVita

O’KEY Group of Companies51

DEVELOPMENT OF CHILDREN’S 
CREATIVITY 

For several years O’KEY has been the general partner 
of the St. Petersburg international creative festival for 
children and youth with disabilities, ‘Step towards!’. In 
May 2017, the festival was held for the tenth time and 
brought together 500 participants from 52 regions of 
Russia. The ‘Step towards!’ festival helped the children to 
work through their social anxieties and many secured a 
work placement among the creative professions.

In May 2017, O’KEY supported the all-
Russian charity event ‘Red Carnation’, 
hosted by the Memory of Generations 
fund that aims to provide veterans with 
high-tech medical care.

SUPPORTING VULNERABLE GROUPS

We consider it our responsibility, as one of Russia’s 
leading food retailers, to ensure, to the best of our 
ability, that vulnerable population groups have access to 
basic food products at affordable prices. For five years 
we have been offering holders of state social cards an 
additional 3% discount at our stores in Moscow and the 
Moscow region, the Krasnoyarsk region and Murmansk. 
The discount does not apply to alcohol and tobacco 
products.

ENVIRONMENTAL RESPOSIBILITY

We believe that having a responsible approach to 
the environment is an integral component of being 
successful in the market in the long term. Running 
our business in strict compliance with Russian 
environmental legislation is a key priority for O’KEY. 

Further to this we regularly implement our own 
initiatives directed to increasing our eco-friendliness:

we equip our stores with modern 
recuperators and energy-efficient lights 
to reduce our total energy consumption

we conduct separate waste collection  
in all our stores to reduce the amount  
of waste to be buried at city landfills

we perform quarterly monitoring of 
atmosphere and noise pollution in the 
buffer zone to make sure that our stores 
have no negative impact on the living 
conditions of local communities

we install water-treatment facilities in our 
key locations: petrol and sand catchers, 
filtering stormwater from parking zones 
and grease catchers; filtering waste from 
our own-production facilities before it is 
disposed into the public sewers

Annual Report  2017  CORPORATE GOVERNANCE

52

52 Corporate Governance

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O’KEY Group of Companies 
 
 
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Annual Report  2017 
 
 
  CORPORATE GOVERNANCE

54 Corporate 

Governance System

O’KEY Group S.A. is a company incorporated under the Laws of 
the Grand Duchy of Luxembourg with Global Depositary Receipts 
(GDRs) listed on the London Stock Exchange, and as such is not 
required to comply with the UK Corporate Governance Code.

O’KEY Group is committed to managing and conducting 
its operations in accordance with applicable regulations of 
Luxembourg and the London Stock Exchange.

We recognise our obligation to our shareholders to adopt 
appropriate standards of governance and control, both 
at the Board level and within our management teams, 
and aim to establish and support a corporate governance 
framework that is suitable for the development of our 
business and meets the requirements of our shareholders.

The most significant decisions affecting the life of the 
Company and the rights of shareholders, including the 
approval of financial statements and the Annual Report, 
appointment of the Directors, amendments of the Articles, 
approval of the final dividend for the financial year, are 
subject to review and approval at the Shareholders 
meeting. 

The Board of Directors and its committees provide 
overall guidance for the business and strategic planning 
for the Group. It sets strategic goals and oversees their 
implementation by the CEO and senior Management of 
the Group.

The Management Board and the Chief Executive Officer 
are responsible for the day-to-day operations of the 
companies of the Group and implement the strategy 
approved by the Board of Directors.

THE GENERAL MEETING 
OF SHAREHOLDERS

The General Meeting of Shareholders is O’KEY 
Group S.A.’s supreme governing body. The General 
Meetings of Shareholders are convened and held in 
accordance with Luxembourg legislative requirements and 
the Articles of O’KEY Group S.A. According to the Articles 
of O’KEY Group S.A., the annual General Meeting shall 
be held within six (6) months of the end of each financial 
year in the Grand Duchy of Luxembourg at the registered 
office of the Company, or at any such other place in the 
Grand Duchy of Luxembourg as may be specified in the 
convening notice of the meeting. 

The next annual General Meeting will be held before 
30 June 2018. A convening notice specifying the date, time, 
address of the meeting and the agenda will be sent and 
published no later than fourteen days before the meeting. 

Transfer Restrictions

As of 31 December 2017, and the date hereof, to the 
knowledge of the Company all shares in issue in the 
Company are freely transferable, provided that the transfer 
formalities set out under Article 6 of the Articles are 
fulfilled.

The Company has no information about any agreements 
between the shareholders which may result in restrictions 
on the transfer of securities or voting rights, as mentioned 
under Article 11 (1) (g) of the Directive 2004/25/EC of the 
European Parliament and of the Council of 21 April 2004 
on takeover bids.

Special Control Rights

All the issued and outstanding shares of the Company 
have equal voting rights and there are no special control 
rights attached to shares of the Company.

The Caraden Shareholder (as defined in the Articles) has, 
under the condition of holding a minimum amount of 
shares in the Company, a specific right with respect to 
the appointment and removal of Directors as at least 
one Director (designated as the Caraden Director) must 
be appointed from a list of candidates proposed by the 
Caraden Shareholder and may be removed at the initiative 
of the Caraden Shareholder (additional information may 
be found under Article 8 of the Articles).

The supporting vote of the Caraden Shareholder is 
required, under certain conditions, to amend the provisions 
of the Articles relating to: (i) the rights and prerogatives of 
the Caraden Shareholder; and (ii) the appointment, removal, 
replacement, rights, prerogatives and positive vote of the 
Caraden Director (additional information may be found 
under Article 16.4 of the Articles).

O’KEY Group of CompaniesPROFESSIONALISM

We strive to appoint individuals with relevant skills 
and experience to the Board of Directors and its 
committees in order to enable them to discharge their 
respective duties and responsibilities effectively. 
The Board is supplied, in a timely manner, 
with information in a form and of a 
quality appropriate to allow it to 
discharge its duties. 

55

EQUALITY

O’KEY Group’s corporate governance system is 
designed to protect shareholders’ rights and ensure 
equal treatment of all shareholders.

OUR CORPORATE 
GOVERNANCE 
PRINCIPLES

ACCOUNTABILITY

The Board of Directors is accountable to O’KEY 
Group’s General Meeting of Shareholders and is 
responsible for:
 » formulating the Group’s strategy;
 » establishing and maintaining systems, which 
ensure due consideration of key decisions by 
experienced individuals, including in the areas of 
remuneration and incentives, internal control and 
risk management;

 » holding management accountable for the 

successful implementation of the Group’s strategy.

TRANSPARENCY

We strive to ensure the appropriate disclosure of 
reliable information on all significant issues related 
to our operations including financial status, social 
performance, operating results and ownership.

Control System in Employee Share Scheme

The Company does not have an employee share scheme.

by Shareholders for them to take part in any meeting 
of shareholders in person or by proxy (Article 15 of the 
Articles).

Voting Rights

Each share issued and outstanding in the Company bears 
one vote.

The Articles do not provide for any voting restrictions.

In accordance with the Articles, a record date for the 
admission to a general meeting may be set by the Board 
(Article 15 of the Articles). Only those Shareholders as shall 
be shareholders of record on any such record date shall 
be entitled to be notified of and to vote at any general 
meeting and any adjournment thereof, or to give any such 
consent as the case may be.

In accordance with the Articles, the Board may 
determine such other conditions that must be fulfilled 

Shareholders’ Agreements with Transfer Restrictions

The Company has no information about any agreements 
between shareholders which may result in restrictions on 
the transfer of securities or voting rights.

Appointment of the Directors, Amendment  
of the Articles

The rules governing the appointment and replacement  
of the directors and the amendment of the Articles are set 
out under Luxembourg Company Law and the Articles  
(in particular Articles 8, 15 and 16).

The consolidated version of the Articles is published under 
the Shareholders section of the Company website and is 
available at: http://okeygroup.lu/sharedocs 

Annual Report  2017  CORPORATE GOVERNANCE

56

Significant Agreements or Essential Business Contracts

The Board is not aware of any significant agreements to 
which the Company is a party and which take effect, alter 
or terminate upon a change of control of the Company 
following a takeover bid. The Board has considered 
essential business contracts and concluded that there are 
none.

There are five members of our Board, including 
one independent director. The General Meeting of 
Shareholders appoints the Board members by a simple 
majority of votes cast, for a period not exceeding six years 
or until their successors are elected1.

Our current Board of Directors was elected at the General 
Meeting of Shareholders held on 13 October 2015.

Agreements with Directors and Employees

Meetings of the Board of Directors

As of the date hereof, no agreements between the 
Company and its Directors or employees exist that provide 
for compensation if the Directors or the employees resign 
or are made redundant without valid reason or if their 
employment ceases because of a takeover bid.

Board of Directors

The Company’s Board of Directors plays the key role in 
organising an efficient corporate governance system. 
The Board is vested with the broadest powers to manage 
the business of the Company and to authorise and 
perform all acts of disposal and administration falling 
within the purposes of the Company.

The Board is responsible for taking strategic decisions in 
respect of the operation and development of the Group, 
as well as overseeing the risk management and internal 
audit functions of the Group. The decisions related to the 
day-to-day operations of the Group are delegated to the 
management.

The Board is also a management body of O’KEY 
Group S.A. and is authorised to take all decisions in respect 
of O’KEY Group S.A., unless they are reserved for the 
General Meeting. The Board is not authorised to issue 
or buy back shares. The repurchase by the Company 
of its own shares is subject to the conditions set out in 
the Company Law and the Articles.

Meetings of Board of Directors are held regularly in 
compliance with the approved work schedule for the year. 
The Board’s work schedule is determined on the basis 
of strategic planning and the reporting cycle. Whenever 
an urgent matter needs to be considered, Extraordinary 
Board meetings are organised, or, if a personal meeting 
cannot be organised due to short notice, the Board can 
adopt a circular resolution by a unanimous vote. It is the 
Board Chairman’s responsibility to determine the Board’s 
work plan and to include additional items in the plan.

In 2017, the Board of Directors worked on the following 
key tasks:

 » preparation of the financial statements and annual 
report, and review of the results for the year 2016;

 » approval of the budget and business strategy for the 

year 2017;

 » review of the quarterly financial results, approval 
of financial statements for 6 months of 2017 and 
monitoring of compliance with risk management 
strategy;

 » determination of the Group’s strategic and operational 

priorities;

 » entering into a major transaction with X5 retail group 
in connection with a strategic decision to focus on 
two of the Group’s most profitable business segments: 
hypermarkets and discounters. 

Meetings of the Board of Directors

Member

Board of Directors

Audit Committee

Remuneration Committee

Heigo Kera

Dmitrii Troitskii

Dmitry Korzhev

Boris Volchek

Mykola Buinyckyi

(4 meetings)

attended 4

(4 meetings)

attended 4

1 attended, 2 by proxy

not a member

3 attended, 1 by proxy

4 by proxy 4

attended 4

attended 1

attended 1

attended 4

(1 meeting)

attended

by proxy

not a member

by proxy

not a member

1  The rules governing the appointment and replacement of the Directors are set out under the Law of 10 August 1915 on Commercial Companies, as 

amended, and the Articles (in particular Articles 8, 15 and 16). The consolidated version of the Articles is published under the Shareholders section of the 
Company website, available at: http://okeyinvestors.ru/shareholder/documents/ 

O’KEY Group of CompaniesMEMBERS OF THE BOARD OF DIRECTORS OF O’KEY GROUP S.A.  
as at 31 December 2017:

57

HEIGO KERA

DMITRII TROITSKII

BORIS VOLCHEK

Group Chairman, Member  
of the Audit Committee, Chair  
of the Remuneration Committee

Member of the Board of Directors
Non-Executive Director 

Caraden Director 
Member of the Audit and 
Remuneration Committee

Election
First elected to the Board of Directors in June 
2010, and repeatedly re-elected since then

Election
First elected to the Board of Directors in June 
2010 and repeatedly re-elected since then.

Election
First elected to the Board of Directors in June 
2010 and repeatedly re elected since then.

Education
University degree in economics, Tallinn Technical 
University (Estonia)

Education
University degree, State Marine Technical 
University of St. Petersburg

Skills and Experience
2015–2017: CEO of O’KEY Group effective 
1 May 2015
2008–present: the owner and a Member of the 
Board of Directors of Silverko Consult OU
2002–2008: consultancy services, including 
research on retail markets in Belarus, Kazakhstan 
and China. 

Committee Membership
Member of the Remuneration Committee
Member of the Audit Committee

Shares in O’KEY
Mr. Kera does not hold shares of O’KEY Group S.A.

Skills and Experience
2005–2007: Member of the Board of Directors  
of the Ochakovo Dairy Plant 
2005-present: Member of the Supervisory Board 
of Bank Saint Petersburg, Development Director 
of Neva-Rus

Committee Membership
Member of the Remuneration Committee

Shares in O’KEY
Mr. Troitskii indirectly owns ca. 33.05%  
of the shares of O’KEY Group S.A.

Education
University degree, Leningrad Institute of Railway 
Engineers (now St. Petersburg State University 
of Communications)

Skills and Experience
1995-present: President of the Union Group  
of companies
2000-present: General Director of St. Petersburg 
Automobile Museum. 

Committee Membership
Member of the Remuneration Committee
Member of the Audit Committee

Shares in O’KEY
Mr. Volchek indirectly owns ca. 29.52%  
of the shares of O’KEY Group S.A.

DMITRY KORZHEV

Director Member  
of the Audit Committee

MYKOLA BUINYCKYI

Independent Director 
Chair of the Audit Committee

Election
First elected to the Board of Directors in June 
2010 and repeatedly re-elected since then.

Election
First elected to the Board of Directors in October 
2015. He also served on the Board in 2010-2013.

Education
University degree, State Marine Technical 
University of St. Petersburg

Skills and Experience
2005-2010: Member of the Supervisory Board  
of Bank Saint Petersburg

Education
University degree, The University of Edinburgh, 
UK
A fellow of the Chartered Institute  
of Management Accountants
A Member of the Institute of British Management
Joint diploma in management accounting

7 years as a management consultant with 
Coopers & Lybrand. 
Prior to that, he worked for several years  
in senior financial management positions  
in the oil support.  
Committee Membership
Member of the Remuneration Committee

Shares in O’KEY
Mr. Buinyckyi does not hold shares of O’KEY 
Group S.A.

Skills and Experience
Over 35 years in international financial 
management and over 20 years’ experience  
in Russia. 

Committee Membership
Member of the Audit Committee

Shares in O’KEY
Mr. Korzhev indirectly owns ca. 11.73%  
of the shares of O’KEY Group S.A.

Member of the Audit Committee 

Member of the Remuneration Committee

Annual Report  2017  CORPORATE GOVERNANCE

58

Committees of the Board of Directors

The primary role of the Committees is to provide 
assistance to the Board in preparing and adopting 
decisions in its respective functional areas, as well as  
to ensure that matters brought for consideration by the 
Board of Directors are scrutinised prior to the Board 
meetings. The meetings of the Committees usually take 
place before the Board meeting. The Board Committees 
have broad procedural powers and may engage 
independent external experts, obtain any information from 
the Company’s executive management that falls within 
their remit and may use any other Company resources,  
as well as set tasks for the Company’s management.

There are two committees on the Board of Directors:  
the Audit Committee and the Remuneration Committee. 

In total, 5 Committee meetings were held in 2017.

Audit Committee

Audit Committee Members

As of 31 December 2017, the Audit Committee comprised:

 » Mykola Buinyckyi, Committee Chairman, Independent 

Director of the Board of Directors;

 » Boris Volchek, Committee Member, Caraden Director  

of the Board of Directors;

 » Dmitry Korzhev, Committee Member, Director of the 

Board of Directors;

 » Heigo Kera, Committee Member, Group Chairman, 

Director of the Board of Directors;

 » Ilya Ilin, Committee Member, non-director, external 

consultant;

 » Alvidas Brusokas, Committee Member, non-director, 

external consultant.

Key Areas
The Audit Committee oversees the internal audit function, 
the effectiveness of risk management and the internal 
controls of the Company and the Group, and approves 
and monitors the performance of the internal audit plan 
for the year. The Audit Committee assists the Board of 
Directors in fulfilling its oversight responsibilities relating to 
the financial statements, including periodically reporting 
to the Board of Directors on its activities and the adequacy 
of internal control systems over financial reporting.

According to the Statute of O’KEY Audit Committee, the 
Audit Committee shall consist of no fewer than three 
current members of the Board of Directors, and shall be 
chaired by an independent director.

The Committee’s Remit 
 » reviewing the IFRS financial statements for integrity  

and transparency;

 » analysing financial reporting processes, including 

carrying out regular reviews and making 
recommendations;

 » recommending appointments and remuneration of the 
Company’s external auditor to the Board of Directors 
and maintaining an ongoing relationship with the 
external auditor;

 » analysing and supporting the internal audit system  

and risk management procedures, including the drafting 
of recommendations for their improvement.

Activities in 2017

The Audit Committee performed the following duties 
during 2017:

 » fulfilled oversight responsibilities relating to the integrity 

of the Company’s annual financial statements;

 » fulfilled oversight responsibilities relating to the integrity 

of the Company’s half-yearly financial statements;

 » reviewed reports prepared by the Internal Audit 

department;

 » reviewed effectiveness of the Company’s risk 
management and internal control systems;

 » reviewed policies and procedures published in the 

Company;

 » monitored reports as per the Company’s 

Whistleblowing Policy;

 » planned and agreed the scope of the audit of financial 
statements for the year ended 2017 with the external 
auditor of O’KEY Group;

 » approved the Internal Audit plan for the year 2018.

Plans for 2018
The Audit Committee and the Company will continue  
to focus on the following areas in 2018:

 » how the Company’s management monitors 

compliance with the Group’s risk management policies 
and procedures, and reviews the adequacy of the risk 
management framework in relation to the risks faced by 
the Group;

 » optimising the internal business processes involved  

in the preparation of financial reporting.

Internal Audit Department
Internal Audit assists the Group’s Audit Committee in its 
oversight role.

Internal Audit undertakes both regular and ad hoc reviews 
of risk management controls and procedures, the results 
of which are reported to the Audit Committee.

O’KEY Group of Companies59

It is an independent department within the O’KEY Group 
that functionally reports to the Audit Committee of the 
Board of Directors and administratively reports to the 
Deputy of CEO.

In 2017, the department audited the following business 
processes: human resources, marketing, operation 
activities, purchases, environmental compliance and 
industrial safety. It also hired external consultants to help 
audit the risk management system.

The Internal Audit Department’s plans for 2018 include 
auditing the following business processes: e-commerce, 
sales, government relations & public relations, and IT.

Remuneration Committee

Committee members

 » Heigo Kera, Committee Chairman, Chairman of the 

Board, Director of the Board of Directors;

 » Boris Volchek, Committee Member, Caraden Director  

of the Board of Directors;

 » Dmitry Troitskii, Committee Member, Director of the 

Board of Directors;

 » Ilya Ilin, Committee Member, non-director, external 

consultant;

 » Alvidas Brusokas, Committee Member, non-director, 

external consultant.

The Committee’s remit includes:

 » reviewing the compensation policy;

 » advising on any benefit or incentive schemes;

 » making proposals to the full Board of Directors 

regarding the remuneration of Executive Directors  
and management (including Chief Executive Officer).

In 2017, the Committee worked closely with the Group 
management to find ways to facilitate the further 
optimisation of costs of the Group, as a result, some 
changes to the KPIs and bonus policies are to be 
introduced in 2018. 

Activities in 2017:
During the reporting period, the Remuneration 
Committee held one meeting. At that meeting, the 
Committee reviewed the report on the remuneration, 
bonuses and expenses of the Board and its Committees. 
The committee reviewed the amount of remuneration  
to be allocated to the management of the Group in 2016, 
approved the Remuneration Committee Report and 
suggested the total maximum amount of remuneration  
of Directors for 2017 to be submitted for the approval  
of the shareholders of the Company. 

Remuneration
Members of the Board of Directors of O’KEY Group S.A. 
receive remuneration of the amount approved by the 
General Meeting of Shareholders. Members of the 
Board and its Committees may be compensated for the 
expenses they incurred in the course of their duties, in 
accordance with the business and travel expenses policy 
of O’KEY Group S.A.

Diversity
O’KEY Group is working on adoption of a diversity policy. 
However, as can be seen from the information on the 
senior management team, O’KEY Group aims to employ 
the members of the team most suitable and qualified for 
their post and function, irrespective of their age, gender or 
origin. The requirements of educational and professional 
backgrounds are such as to ensure that the members of 
the team possess the skills and experience necessary to 
perform their functions effectively.

Changes made to the Senior Management Team in 2017

Miodrag Borojevic 
 »  22.03.2017
 »  Chief Executive Officer of O’KEY 

Ivan Dropulic
 » 10.07.2017
 » Chief Commercial Officer of O’KEY

Annual Report  2017  CORPORATE GOVERNANCE

60

SENIOR MANAGEMENT 

O’KEY`s management team consists of experienced professionals, 
whose expertise and enthusiasm drive our success. We have recruited 
within Russia and internationally to ensure we have the best people, 
who are able to bring a global perspective on the business combined 
with deep knowledge of the Russian marketplace. The team was further 
strengthened through the recruitment of selected senior managers  
in 2017.

MIODRAG BOROJEVIC

CEO of O’KEY

Appointment
A member of the Management Board since 
2017

Education
The University of Belgrade, Department  
of Economics;
The Josip Juraj Strossmayer University 
of Osijek, Department of Electrical 
Engineering.

ARMIN BURGER

CEO of DA!

Appointment

A member of the Management Board  
since 2013

Education

University of Freiburg, Department  
of Economics

Skills and experience
2012-2013: CEO and a Member of the 
Supervisory Board of Praktiker AG

KONSTANTIN ARABIDIS

CFO

Appointment
A member of the Management Board  
since 2016

Education
St. Petersburg University, Department  
of Economics;
Peter the Great Saint Petersburg 
Polytechnic University, Department  
of Technical Cybernetics;

Skills and experience

2014-2017: CEO REWE Italy

2002-2014: various executive positions 
in Kaufland

2008-2011: Member of the Supervisory 
Board Aldi Süd

1999-2008: CEO Hofer KG, Sattledt, 
Austria

1990-1998: various positions  
in Aldi GmbH 

Member of Association of Chartered 
Certified Accountants (ACCA).

Skills and experience

2012-2016: various positions  
in O’KEY Group

Before 2012: various positions in PWC

O’KEY Group of Companies61

PAVEL TOMANEK

Chief Operating Officer

Appointment
A member of the Management Board  
since 2016

Education
Masaryk University in Brno, Department  
of Clinical Psychology

ELENA POLOZOVA

Human Resources Director

Appointment
A member of the Management Board  
since 2015

Education
Moscow International Higher School  
of Business (MIRBIS), MBA;
Lipetsk State Technical University, 
Department of Psychology.

ANTON FARLENKOV

Corporate Development Director

Appointment
A member of the Management Board  
since 2016

Education
Urals State Technical University,
Department of Physics and Technology

IVAN DROPULIC

Chief Commercial Officer

Appointment
A member of the Management Board  
since 2017

Education
The University of Zagreb, Department  
of Economics

Skills and experience
2015-2016: O’KEY Sales Director for  
the Northwest and Southern regions

2012-2015: Operations Director  
in X5 Retail Group

2007-2008: Operations and Logistics 
Director in Lenta

2000-2007: Senior Executive in Tesco

Skills and experience
2013-2015: Senior HR, OKEY 

2003-2013: HR Business partner  
in Magnit

Skills and experience
2006-2016: Head of EEMEA equity 
research at Goldman Sachs

2003-2006: various positions in Royal 
Dutch Shell, Infoshare

Skills and experience
2012-2017: Purchasing and Marketing 
Director, Member of the Board of 
Kaufland Croatia

2007-2012: Fresh Food Director  
at Kaufland Croatia

Up to 2007: various positions at Pik 
Vrbovec and Jamnica

IVART PAPLI

Director for Security and Risk Management

Appointment
A member of the Management Board  
since 2015

Institute of Economics (Estonia), Licence 
in company’s economic safety,
Licence in fraud investigations (CFI).

Education
Tallinn University, Department of culture
Baltic Business Security School, Licence  
in security management;

Skills and experience
2012-2015: Risk & Security manager 
IKEA Russia

2002-2012: various positions at DHL

Annual Report  2017  CORPORATE GOVERNANCE

62 Risk Management System

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12

5

13

4

Immaterial

Minimum

Medium

Material

Irretrievable

MATERIALITY (AFFECT) OF THE RISK

The risk management system is intended to provide 
a reasonable guarantee that the Company’s strategic 
goals will be achieved in a timely manner, and that the 
degree of risk faced by the Group remains acceptable 
for both management and shareholders. We operate a 
unified approach to risk management through the Group 
Risk Standard, which comprises a range of relevant tools 
and methodologies aimed at early risk detection and risk 
mitigation. 

The Board of Directors has overall responsibility for 
the establishment and oversight of the Group’s risk 
management framework. The Group’s Audit Committee 
oversees how management monitors compliance within 
the Group’s risk management policies and procedures, 
and reviews the adequacy of the risk management 
framework in relation to the risks faced by the Group. 
Internal Audit assists the Group’s Audit Committee in its 
oversight role. Internal Audit undertakes both regular 
and ad hoc reviews of risk management controls and 
procedures, the results of which are reported to the 
Audit Committee. The Group, through its training 
and management standards and procedures, aims 
to develop a disciplined and constructive control 
environment, in which all employees understand their 
roles and obligations. Identified risk areas are monitored 
quarterly and followed by a coordinated improvement 
programme.

OUR CHALLENGES IN 2017

In 2017, we focused on the operating efficiency of the 
Company. With the sale of our supermarket business 
in December 2017, we began a new stage in the 
development of our company. Our organisational 
structure was updated in line with our strategic vision, and 
this will allow us to focus on the key priorities of the Group: 
achieving improved efficiency in our city hypermarkets 
and accelerating the expansion of discounters.

Additionally, we focused on costs control, optimisation 
of commercial policies and improving our assortment 
mix. As a result of this process optimisation, we achieved 
a notable decrease in personnel costs, both at store and 
head office level.

During 2017, we continued to increase logistics 
centralisation and the effectiveness of operations at store 
and head office levels. Through continuous and timely 
work with our suppliers, we achieved an improved overall 
centralisation rate of almost 60% by the end of 2017, up 
from 40% at the same period in 2016.

O’KEY Group of Companies 
 
 
 
 
63

PRINCIPLE RISKS

Below, we describe the key risks that could have a material 
adverse effect on our business, our financial and operational 
performance and, as a result, could affect both our share 
price and reputation. 

Additional risks not known to us, or those risks that we 
currently consider immaterial, may also impair our business 
operations. We do not expect to incur any risks that may 
jeopardise the continuity of our business.

Name of Risk

Definition & Potential Impact

Mitigating Actions

STRATEGIC RISKS

1

Economic Outlook

2

Competition Risk

3

Political Risk

4

Regulatory Risk

Our business is affected by uncertainties 
associated with changing economic conditions, 
particularly in the current environment of global 
economic instability. Therefore, we may face 
reduced customer demand as the income and 
purchasing power of our customers decreases 
under the weight of a weaker macroeconomic 
environment, exacerbated by declining oil prices 
and sustained rouble volatility.

The retail sector in Russia is highly competitive. 
We face strong competition from other retailers 
(Russian and international), some of which are 
larger and have greater resources. Retail chains 
compete mainly over store locations, product 
ranges, price, service and store conditions. Some 
competitors might be more effective and faster 
in capturing certain market opportunities, which 
in turn may negatively impact our market share 
and our ability to achieve our performance and 
expansion targets.

Political developments may adversely impact the 
macroeconomic environment and the market in 
which our company operates. Although political 
stability in Russia has improved, Russia is still a 
state whose political, economic and financial 
systems are rapidly developing and changing.

Our operations are subject to various government 
regulations and industry-specific legislation with 
respect to quality, packaging, health and safety, 
labelling, distribution and other standards. Some 
regulations are still being developed in Russia. 
Current and future government regulations or 
changes thereto may require us to change the 
way we run our operations and could result in cost 
increases. Failure to comply with regulations can 
also lead to reputational damage.

We closely monitor the changes in the 
macroeconomic environment, income 
levels, consumer confidence index and other 
indicators. Therefore, if significant unfavourable 
developments occur, we are ready to take 
corrective steps and adjust our business model.

We focused on enhancing our customer value 
proposition through the introduction of a 
competitive pricing policy, the implementation 
of effective marketing initiatives and assortment 
structure improvement.

We put considerable effort into aligning our 
hypermarket price perceptions with the ‘best value 
for money’ concept. In this context, we launched 
an extended marketing campaign based on the 
price-match guarantee across the wide range of 
top-selling products offered at our hypermarkets.

Although these risks are outside the control of the 
Group, O’KEY monitors political developments 
closely and maintains strong relationships with 
various national industry bodies.

We aim to ensure compliance with all 
applicable regulations by monitoring regulatory 
developments and changes, and by following up 
and responding to changes in regulations and 
standards in a timely manner.

The new terms of Trade Law had significant 
influence on all players on the market. During 
the second half of 2016, and the first quarter of 
2017, we developed and implemented essential 
changes in the Company’s main business 
processes and updated relevant internal policies 
and procedures.

Annual Report  2017  
  
  
  
  CORPORATE GOVERNANCE

64

Name of Risk

Definition & Potential Impact

Mitigating Actions

OPERATIONAL RISKS
Changing Customer 
Expectations

5

We strive to provide our customers with a wide 
range of goods and services, at competitive 
prices. However, we recognise that our customers’ 
shopping habits and expectations are influenced 
by the economic environment and will change 
over time.

To maximise the efficiency and relevance of such 
assessments, we monitor internal and external 
reports on retail market developments and 
changes in O’KEY positioning.

During the FY 2017, as a result of continual analysis 
of the assortment structure and negotiations 
with our suppliers, we enhanced the volume of 
promotional campaigns and developed goods 
that meet the expectations of our customers with 
regards to price, volume and quality.

6

Employee Recruitment 
and Retention

Competition for highly qualified management and 
store personnel remains intense in Russia. For our 
plans of expansion to materialise, we need highly 
skilled employees. Our future success depends 
in part on our continued ability to hire, and retain 
new employees. We understand that any inability 
to attract and retain highly qualified employees 
and key personnel in the future could have an 
adverse effect on our business.

To improve motivation, we have developed 
a system of Performance Appraisal that is 
conducted on a regular basis and rewards 
employees based on their individual results.

We also promote internal opportunities for 
career development via training and special 
programmes.

7

Supply Chain Risk

8

IT Platform Development

9

IT Security Threats

Our financial performance depends in part on 
reliable and effective supply chain management. We 
rely on third parties to supply us with merchandise 
and services. The third parties that supply us 
with merchandise and services also have other 
customers and may not have sufficient capacity 
to meet all of their customers’ needs, including 
ours, during periods of excess demand. Shortages 
and delays could materially harm our business. 
Unanticipated increases in prices could also 
adversely affect our performance. Furthermore, 
we may be exposed to the risk of delays and 
interruptions to our supply chain as a consequence 
of natural disasters, in case we are unable to identify 
alternative sources of supply in a timely manner.

Execution of our strategic targets requires 
the adaptation of our current IT infrastructure 
to changing business needs. As the business 
grows, the complexity of processes supporting 
it and diversity of tasks around such growth will 
increase. Delayed or inappropriate decisions on 
development of the infrastructure can lead to 
failures in meeting Group goals and impede the 
attainment of longer-term goals.

We are observing an increase in IT security 
threats and higher degrees of professionalism in 
cybercrime. Our systems and solutions, as well 
as those of our counterparties, remain potentially 
vulnerable to attack. Depending on their nature 
and scope, such attacks could potentially lead 
to the leakage of confidential information, 
improper use of our systems, manipulation and 
destruction of data, sales downtimes and supply 
shortages, which in turn could adversely affect 
our reputation, competitiveness, and business, 
financial and operational performance.

Additionally, to facilitate the adaptation of new 
employees, we organise introductory courses and 
coaching in our stores.

Throughout 2017, we continued to increase 
logistics centralisation and the effectiveness of 
operations at store and head office levels. The 
continuous and timely work with our suppliers 
resulted in an improved overall centralisation rate 
of almost 60% by the end of 2017, up from 40% at 
the end of 2016.

In line with our commitment to the ‘lean store – 
lean office’ concept, we carried out a restructuring 
of our head office in Q4’17 which resulted in a 
more transparent and efficient organisational 
structure.

At the end of 2016, we began the integration of 
several core IT systems that will allow us to meet 
the modern demands of the market.

In 2017, we implemented these systems in several 
areas of operation as part of the pilot project and 
witnessed improvement in the operations of our 
store and head office processes as a result.

In 2018, we plan to finish the implementation of 
these systems.

We employ a number of measures, including 
employee training, comprehensive monitoring of 
our networks and systems, and maintenance of 
backup and protective systems such as firewalls 
and virus scanners in order to reduce the threats 
to our IT security.

O’KEY Group of Companies  
  
  
  
  
Name of Risk

Definition & Potential Impact

Mitigating Actions

65

FINANCIAL RISKS
Provision of Sufficient 
Financing

10

11

Tax Regulations

Recent changes in the macroeconomic situation 
might result in a liquidity squeeze and the 
tightening of lending policies by Russian banks. 
Given the Group plans for expansion in the 
coming periods, issues with the availability of 
external financing or significant changes in its cost 
could negatively impact our ability to execute the 
programme.

Russian tax law has complex tax rules, which may 
be interpreted in different ways and such rules are 
subject to frequent changes. Examinations by tax 
authorities and changes in tax regulations could 
adversely affect our business, and financial and 
operational performance.

Changes in tax law could result in higher tax 
expense and payments. Furthermore, legislative 
changes could materially impact tax receivables 
and liabilities, as well as deferred tax assets and 
deferred tax liabilities.

We maintain available lines of credit to close 
potential liquidity gaps.

We diversify and enlarge the list of partnering 
banks to increase our control over the availability 
and cost of financing. Our securities are listed 
on the London Stock Exchange that allows us to 
utilise the secondary placement of shares as an 
alternative means of financing.

Our tax and legal specialists review compliance 
with applicable tax regulations, current 
interpretations issued by the authorities and 
judicial precedents resulting from tax disputes. 
This work is conducted on a regular basis and in 
a consistent way, ensuring we are aware of any 
changes that we may need to implement.

12

Changes in Working Capital

The inability to control and manage elements of 
the working capital can result in negative changes 
for the operating cash flow, leading to liquidity 
gaps and excessive reliance on external financing.

We exercise constant control over the working 
capital, which is detailed in our monetary policy. 
The aim of this policy is to minimise prepayment 
balances and control overdue receivables.

13

Risk of Currency and 
Interest Rate Volatility

14

Risk of Misstatements in 
Financial Statements

We are exposed to fluctuations in exchange rates 
because of loans received in USD and contractual 
obligations in USD and EUR. Although measures 
are taken to minimise this risk, there can be no 
assurance that exchange rate and interest rate 
fluctuations will not negatively influence our 
results.

We face exposure to risks relating to failures in 
proper financial reporting and the classification of 
accounting entries, and risks of making inaccurate 
accounting estimates.

We are also taking steps to improve stock 
management efficiency by establishing and 
monitoring KPIs and organising training sessions 
for store employees.

We manage interest rate risks by borrowing 
money at fixed rates with a long tenor. These 
facilities do not provide the lender with the right 
to increase the interest rate due to any changes 
in the money market. Certain currency risks 
are controlled through switching the payments 
into roubles, setting caps or are hedged using 
derivative financial instruments.

We regularly test internal controls over financial 
reporting to prevent misstatements in financial 
statements. We have a qualified team of finance 
professionals preparing our financial statements, 
and our consolidated IFRS financial statements 
preparation process is completely automated.

For a description of financial risks and exposure 
calculation, please refer to note 30 in the Group 
Consolidated Financial Statements.

Annual Report  2017  
  
  
  
 
  
  CORPORATE GOVERNANCE

66

Information 
for Shareholders 
and Investors

SHARE CAPITAL

O’KEY Group S.A. share capital amounts to EUR 2,690,740 
divided into 269,074,000 ordinary shares of a nominal 
value of EUR 0.01 each. As at the date of this report, the 
Company’s share capital has remained unchanged since 
30 November 2010. 

All shares issued by the Company have equal rights as 
provided for by the law of 10 August 1915 on commercial 
companies, as amended (the ‘Company Law’) and as set 
forth in the Articles, save for the special rights granted  
to the Caraden Shareholder.

Significant Shareholdings 

The three major indirect shareholders of the Group are its 
founders:
 » Mr. Dmitri Troitskii (who indirectly owns approximately 

33.05% of the outstanding share capital of O’KEY 
Group S.A.);

 » Mr. Dmitry Korzhev (who indirectly owns approximately 

11.73% of the outstanding share capital of O’KEY 
Group S.A.);

 » Mr. Boris Volchek (who indirectly owns approximately 

29.52% of the outstanding share capital of O’KEY 
Group S.A.).

In September 2017, Mr. Volchek informed the company 
that he had acquired additional GDRs, increasing his 
ownership from 28.02% to 29.52% of the total outstanding 
share capital.

In November – December 2017, the share indirectly 
owned by Mr. Korzhev decreased from 23.49% to 11.73%, 
and the share indirectly owned by Mr. Troitskii increased 
from 23.49% to 33.05%. 

Global Depositary Receipts (GDRs)

Global Depositary Receipts (GDRs) are issued in respect 
of ordinary shares at a ratio of one ordinary share per 
one GDR. The GDRs are traded on the London Stock 
Exchange. The Company’s depositary bank is The Bank  
of New York Mellon.

As of 31 December 2017, GDRs represented 38.17%  
of O’KEY Group S.A. share capital.

No other securities have been issued by the Company.

Stock Exchange

As of 31 December 2017, O’KEY Group S.A. GDRs were 
traded on the London Stock Exchange.

Share Capital Structure – Direct Holdings

Trading Floor of O’KEY Group S.A. GDRs

50.96%

NICEMAX CO LTD

29.52%

GSU LTD

19.52%

Free float

Trading floor

Ticker code

London Stock Exchange

OKEY

O’KEY Group S.A. Securities Identification Numbers

CUSIP1

Regulation S GDRs

Rule 144A GDRs

ISIN2

Regulation S GDRs

Rule 144A GDRs

Code

670866201

670866102

Code

US6708662019

US6708661029

1  CUSIP (Committee on Uniform Security Identification Procedures) – identification number given to the issue of shares for the purposes of facilitating clearing.
2  ISIN (International Securities Identification Number) – international identification number of the share.

O’KEY Group of CompaniesO’KEY Group S.A. Share Price Performance and Trading Volumes in 2017

London Stock Exchange (GDRs)

67

5.0

4.0

3.0

2.0

1.0

0

3.0

2.5

2.0

1.5

1.5

January February March

April

May

June

July

August

September October

November

December

GDR price, US$/GDR (right axis)

Trading volume, US$ mln (left axis)

Total Shareholder Return3

Analyst Coverage

TSR 2017

TSR 2016

TSR 2015

O'KEY Group S.A.

Peer average

-3.53%

28.96%

-55.63%

-7.42%

24.64%

7.00%

10 equity research analysts from leading banks, including 
Goldman Sachs, Credit Suisse, Morgan Stanley, JP Morgan, 
VTB Capital and Sberbank CIB, follow the Company on 
a regular basis. O’KEY’s IR team routinely monitors and 
communicates analyst consensus to the Company’s top 
management.

O’KEY Group S.A. GDRs Trading Information (market 
transactions, Bloomberg)

DIVIDENDS

Dividend Policy

Annual maximum price, US$

Annual minimum price, US$

Year-end price, US$

Trading volume (mln units)

2017

2.7

1.8

2.5

24.5

2016

2.6

1.5

2.6

29.8

Source: Bloomberg – applicable to all the tables above

Credit Ratings

Credit rating

Outlook

Fitch

B+

Stable

Last rating date

15 January 2018

In September 2012, the Company received an investment 
grade credit rating from Fitch international rating agency. 
In January 2018, Fitch affirmed O’KEY Group S. A.’s B+ 
rating with the Stable outlook.

To determine the recommended amount of dividends that 
will be payable, the Group’s Board of Directors abides by 
the dividend policy. The general meeting of shareholders, 
upon recommendation of the Board of Directors, 
determines how the remainder of the annual net profits of 
the Company should be disposed of, including by way of 
stock dividend, it being understood that the remaining net 
profits of the Company left after payment of dividends shall 
be used for business development of the Company and its 
subsidiaries and the development of the retail business of 
the Group in Russia. Interim dividends may be declared and 
paid (including by way of staggered payments) by the Board 
of Directors, subject to observing the terms and conditions 
provided by law either by way of a cash dividend or by way 
of an in kind dividend. 

Annual Report  2017 
 
 
  CORPORATE GOVERNANCE

68

Period

Interim dividends 2011

Interim dividends 2012

Interim dividends 2013

Interim dividends 2014

Interim dividends 2014

Interim dividends 2015

Interim dividends 2016

Interim dividends 2017

Interim dividends 2018

Record date

Amount of dividend 
per GDR (US$ cents, 
gross)

Amount of accrued 
dividend (US$, gross)

12.09.2011

23.02.2012

15.02.2013

18.02.2014

17.10.2014

11.09.2015

08.07.2016

20.01.2017

25.01.2018

9.9481

10.254

18.953

22.670

7.433

8.920

8.548

9.167

12.367

26,767,750.60

27,590,847.96

50,997,595.22

60,999,075.80

20,000,270.42

24,001,400.80

23,000,445.52

24,666,013.58

33,276,381.58

Taxation 

Information disclosure

As a general rule, the Company withholds 15% WHT from 
the dividend paid from Luxembourg for distribution to the 
holders of GDRs.

The Company takes great care to ensure that any relevant 
information is released to all shareholders and analysts at the 
same time, in accordance with the transparency principles.

This information is provided for information purposes only. 
Potential and current investors should seek the advice 
of professional consultants on tax matters related to 
investments in the shares and GDRs of the Company. 

INVESTOR RELATIONS

Communication and Dialogue

Transparent communication with all shareholders is one 
of O’KEY’s top priorities. The Company’s management 
maintains regular dialogue with institutional investors 
and sell-side analysts through participation in meetings, 
presentations, international conferences and conference 
calls, during which it discusses the Company’s financial 
results and provides an overview of the retail market.

O’KEY understands the importance of keeping 
the investment community informed of the latest 
developments and provides updated outlooks in order 
to build an understanding of the Company’s investment 
case.

In 2017, O’KEY maintained active communications with 
investors through the following activities:

 » a roadshow involving senior management to meet with 

institutional investors in the UK;

 » participation of the Company’s management in a 

number of leading international market conferences 
focused on emerging markets;

 » conference calls on financial results and an overview  

of the retail market.

Generally, the information is distributed through the 
following channels:

 » London Stock Exchange website: the Company posts 
price-sensitive information on the LSE site through the 
information disclosure system (RNS);

 » O’KEY website: the Company publishes releases on 
important events and financial results, as well as 
provides regular updates in relation to O’KEY operations. 
Any interested parties can subscribe online to receive 
news updates by registering online.

O’KEY posts its annual reports on its website,  
www.okeyinvestors.ru, on the day of the report’s official 
publication and sends out a press release to announce 
the publication.

The website is regularly updated.

 » Social media: O’KEY selectively uses social media  
as an additional channel of information disclosure  
and to distribute Company and industry news, as well  
as to highlight coverage in the media. 

For more information, please visit O’KEY’s official 
Facebook page at https://facebook.com/okmarket.ru, 
the Vkontakte page at https://vk.com/okmarketru,  
and the Odnoklassniki page at https://ok.ru/okmarket.

 » E-mail

The Investor Relations Department can be contacted 
with respect to any queries at: ir@okmarket.ru

There have been no substantial changes in our approach 
to disclosure in 2017 compared to 2016.

Footnote: this annual financial report is drawn up and published in accordance with the applicable UK laws and regulations. The information given from pages 

1 to 68 includes most (and to some extent more) of the information included in the consolidated directors’ report but should not be considered as 
being the consolidated directors’ report for the purpose of Luxembourg laws and regulations, which is drawn up and disclosed in accordance with 
applicable Luxembourg laws and regulations.

O’KEY Group of CompaniesManagement & Directors 
Responsibility Statement

69

We confirm, to the best of our knowledge, that the consolidated financial statements which have been prepared in 
accordance with the International Financial Reporting Standards as adopted by the European Union, give a true and fair 
view of the assets, liabilities, financial position and profit or loss of O’KEY Group S.A., and the undertakings included in the 
consolidation taken as a whole, and that the consolidated Directors’ report includes a fair review of the development and 
performance of the business and the position of O’KEY Group S.A. and the undertakings included in the consolidation taken 
as a whole, together with a description of the principal risks and uncertainties they face. 

Luxembourg, 26 March 2018

Dmitry Korzhev
Member of the Board 
of Director

Mykola Buinyckiy
Member of the Board 
of Director

Miodrag Borojevic
CEO of O’KEY

Heigo Kera
Chairman

Konstantin Arabidis
CFO

Annual Report  2017 
 
  FINANCIAL STATEMENTS

70

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O’Key Group S.A.
Consolidated Financial 
Statements for the year 
ended 31 December 2017

(WITH THE REPORT OF THE RÉVISEUR D’ENTREPRISES AGRÉÉ THEREON)

CONTENTS

Report of the Réviseur d’Entreprises Agréé 

Consolidated Statement of Financial Position as at 31 December 2017 

Consolidated Statement of Profit or Loss and Other Comprehensive Income 
 for the year ended 31 December 2017 

Consolidated Statement of Changes in Equity for the year ended 31 December 2017 

Consolidated Statement of Cash Flows for the year ended 31 December 2017 

Notes to the Consolidated Financial Statements for the year ended 31 December 2017 
81
1  Reporting entity 
82
2  Basis of accounting 
82
3  Functional and presentation currency 
82
4  Use of estimates and judgments 
83
5  Determination of fair values 
84
6  Operating segments 
85
7  Subsidiaries 
85
8  Sale of supermarkets 
86
9  Revenue 
86
10  General, selling and administrative expenses 
87
11  Other operating income and expenses, net 
87
12  Personnel costs 
88
13  Finance income and finance costs 
88
14  Foreign exchange (loss)/gain 
88
15  Income tax expense 
89
16  Investment property 
90
17  Property, plant and equipment 
91
18  Lease rights 
92
19  Intangible assets 

20  Deferred tax assets and liabilities  
21  Other non-current assets 
22  Inventories 
23  Trade and other receivables 
24  Non-current assets held for sale 
25  Cash and cash equivalents 
26  Equity 
27  Earnings/(loss) per share 
28  Loans and borrowings 
29  Trade and other payables 
30  Financial instruments and risk management 
31  Operating leases 
32  Capital commitments 
33  Contingencies 
34  Related party transactions 
35  Events subsequent to the reporting date 
36  Basis of measurement 
37  Significant accounting policies 

71

76

77

78

80

81
93
94
95
95
95
96
96
96
97
98
99
104
105
105
106
107
107
108

 
 
 
KPMG Luxembourg, Société coopérative
39, Avenue John F. Kennedy
L - 1855 Luxembourg

Tel.: +352 22 51 51 1
Fax: +352 22 51 71
E-mail: info@kpmg.lu
Internet: www.kpmg.lu

Report of the Réviseur 
d’Entreprises Agréé

71

To the Shareholders of
O’KEY GROUP S.A.
46A, Avenue J.F. Kennedy
L-1855, Luxembourg

REPORT ON THE AUDIT OF THE FINANCIAL STATEMENTS

Opinion

We have audited the consolidated financial statements of O’KEY GROUP S.A. and its subsidiaries (the “Group”), which 
comprise the consolidated statement of financial position as at 31 December 2017, and the consolidated statement 
of profit or loss and other comprehensive income, consolidated statement of changes in equity and consolidated 
statement of cash flows for the year then ended, and notes to the consolidated financial statements, including a 
summary of significant accounting policies.

In our opinion, the accompanying consolidated financial statements give a true and fair view of the consolidated 
financial position of the Group as at 31 December 2017, and of its consolidated financial performance and its 
consolidated cash flows for the year then ended in accordance with International Financial Reporting Standards (IFRSs) 
as adopted by the European Union.

Basis for Opinion

We conducted our audit in accordance with the EU Regulation N° 537/2014, the Law of 23 July 2016 on the audit 
profession (“Law of 23 July 2016”) and with International Standards on Auditing (“ISAs”) as adopted for Luxembourg 
by the “Commission de Surveillance du Secteur Financier” (“CSSF”). Our responsibilities under the EU Regulation N° 
537/2014, the Law of 23 July 2016 and ISAs are further described in the « Responsibilities of “Réviseur d’Entreprises 
agréé” for the audit of the financial statements » section of our report. We are also independent of the Group in 
accordance with the International Ethics Standards Board for Accountants’ Code of Ethics for Professional Accountants 
(“IESBA Code”) as adopted for Luxembourg by the CSSF together with the ethical requirements that are relevant to our 
audit of the consolidated financial statements, and have fulfilled our other ethical responsibilities under those ethical 
requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion.

Key audit matters

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the 
consolidated financial statements of the current period. These matters were addressed in the context of the audit of 
the consolidated financial statements as whole, and in forming our opinion thereon, and we do not provide a separate 
opinion on these matters.

Annual Report  2017  FINANCIAL STATEMENTS

72

SUPPLIERS’ BONUSES
Please refer to note 4 (estimates and judgements) and note 23 (financial disclosures).

a.  Why the matter was considered to be one of the most 
significant in our audit of the annual accounts of the 
current period

The Group receives various bonuses from suppliers based 
on volume-related allowance, promotional and marketing 
allowances and discounts received in connection with the 
purchase of goods. This represents a significant reduction in 
the cost of sales and inventory. 

The calculation of bonuses is in part dependent on an 
estimation of whether these amounts due under various 
agreements with suppliers have been earned at the 
reporting date based on inventory purchased and other 
conditions such as promotional activities or marketing 
compaign undertaken by the Group for certain goods. 

The process for calculating and recording supplier bonuses 
involves significant manual processes which are more 
susceptible to error.

b.  How the matter was addressed in our audit

Our procedures over supplier bonuses included, but were not 
limited to:
 ɮ We tested key internal controls over completeness, existence 

and accuracy of recoginsed bonuses from suppliers, including 
authorisation and performance review of recorded bonuses 
versus budget and historical data.

 ɮ We tested the Group’s manual calculations made in the process 
of recording of supplier bonuses. With assistance of our own 
IT specialists we tested accuracy and completeness of system-
generated reports which the Group used as input data for these 
manual calculations. We agreed relevant data elements in these 
reports to source documents on a sample basis.

 ɮ We compared bonuses’ trends by bonus type, product category 

and supplier to historical data adjusted for current market 
conditions where necessary.

 ɮ We agreed bonuses receivable as at year-end to external 
confirmations obtained from suppliers on a sample basis.
 ɮ We recalculated the effects of reduction in the inventory cost 

due to allocation of bonuses to unsold inventory and compared 
results to the amounts determined by the Group.

VALUATION OF DEFERRED TAX ASSET
Please refer to notes 4 (estimates and judgements) and note 20 (financial disclosures).

a.  Why the matter was considered to be one of the most 
significant in our audit of the annual accounts of the 
current period

The Group has recognised significant deferred tax asset in 
respect of tax losses carried forward by LLC Fresh Market, a 
subsidiary operating a discounter chain. The recovery of the 
deferred tax asset depends on achieving sufficient taxable 
profits by the discounter chain in the future. 

There is an inherent uncertainty involved in forecasting the 
timing and amount of future taxable profits, which supports 
the extent to which deferred tax asset is to be recognised. 
The discounter business is relatively new for the Group and 
historical data on financial results of the discounter chain is 
limited.

Therefore, this is a key judgmental area our audit is 
concentrated on.

b.  How the matter was addressed in our audit

Our procedures over valuation of deferred tax asset included, but 
were not limited to:
 ɮ The Group prepares taxable profits forecast model based on the 
long-term budget of the discounter chain. We tested design and 
implementation of key internal controls over preparation of the 
discounter chain’s long-term budget.

 ɮ We analysed the underlying methodology and tested the 

mathematical accuracy of the taxable profits forecast model 
used to estimate the amount of the deferred tax asset to be 
recognised by the Group.

 ɮ We evaluated the appropriateness of the Group’s key 

assumptions used in taxable profits forecast such as revenue 
growth and operating profit margin through comparison of the 
forecast to historical performance and observable market data, 
including competitors’ historical data and inflation rate forecasts.
 ɮ We challenged the Group’s assumptions regarding expansion of 
the discounter chain by comparing them to the Group’s long-
term cash-flow forecast and historical cash-flow trends.

 ɮ We assessed the accuracy of the Group’s forecasts used in prior 
years to obtain information regarding the effectiveness of the 
Group’s forecasting process and identify potential bias.

 ɮ We also assessed the adequacy of Group’s disclosures in respect 

of deferred tax asset.

O’KEY Group of Companies73

SALE OF SUPERMARKETS
Please refer to note 4 (estimates and judgements) and note 8 (financial disclosures).

a.  Why the matter was considered to be one of the most 
significant in our audit of the annual accounts of the 
current period

b.  How the matter was addressed in our audit

During the year ended 31 December 2017 the Group 
entered into a complex arrangement to sell most of its 
supermarket business. 

Our procedures over sale of supermarkets included, but were not 
limited to:
 ɮ We reconciled the consideration received for the sale to the sale 

The net book value of assets already disposed and to 
be disposed and the sale proceeds are significant to the 
Group’s consolidated financial statements.

The arrangement is structured into several stages. 
Significant judgement is required to determine the part of 
the total consideration for the sale of supermarkets that 
should be recognised during the year ended 31 December 
2017 and the part that should be deferred to the year ending 
31 December 2018.

Significant judgement is required to assess the effect 
of indemnities and warranties included in the sale 
agreement on the sale proceeds recognised in the Group’s 
consolidated financial statements.

agreement.

 ɮ We assessed whether the total consideration for the sale 

was allocated to the components of the arrangement in the 
proportion to their fair values.

 ɮ We evaluated whether the timing of the gain recognized 

for each significant component corresponds to the transfer 
of control or substantial risks and rewards to the buyer as 
appropriate.

 ɮ We inspected key terms of the sale agreement and assessed 

whether the effect of the seller’s warranties and indemnities to 
the buyer was appropriately recognised as a part of the sale’s 
consideration.

 ɮ We also assessed the adequacy of the Group’s disclosures 

related to the sale of supermarkets and non-current assets held 
for sale.

Other information

The Board of Directors is responsible for the other information. The other information comprises the information 
included in the annual report, the consolidated Directors’ report and the Corporate Governance Statement but does 
not include the consolidated financial statements and our report of “Réviseur d’Entreprises agréé” thereon.

Our opinion on the consolidated financial statements does not cover the other information and we do not express any 
form of assurance conclusion thereon.

In connection with our audit of the consolidated financial statements, our responsibility is to read the other information 
and, in doing so, consider whether the other information is materially inconsistent with the consolidated financial 
statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If, based on the 
work we have performed, we conclude that there is a material misstatement of this other information we are required 
to report this fact.  We have nothing to report in this regard.

Responsibilities of the Board of Directors and Those Charged with Governance for the consolidated financial statements 

The Board of Directors is responsible for the preparation and fair presentation of the consolidated financial statements 
in accordance with IFRSs as adopted by the European Union, and for such internal control as the Board of Directors 
determines is necessary to enable the preparation of consolidated financial statements that are free from material 
misstatement, whether due to fraud or error.

In preparing the consolidated financial statements, the Board of Directors is responsible for assessing the Group’s 
ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going 
concern basis of accounting unless the Board of Directors either intends to liquidate the Group or to cease operations, 
or has no realistic alternative but to do so.

Those charged with governance are responsible for overseeing the Group’s financial reporting process.

Annual Report  2017  FINANCIAL STATEMENTS

74

Responsibilities of the Réviseur d’Entreprises agréé for the audit of the consolidated financial statements

The objectives of our audit are to obtain reasonable assurance about whether the consolidated financial statements 
as a whole are free from material misstatement, whether due to fraud or error, and to issue a report of “Réviseur 
d’Entreprises agréé” that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee 
that an audit conducted in accordance with the EU Regulation N° 537/2014, the Law of 23 July 2016 and with ISAs as 
adopted for Luxembourg by the CSSF will always detect a material misstatement when it exists. Misstatements can arise 
from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to 
influence the economic decisions of users taken on the basis of these consolidated financial statements.

As part of an audit in accordance with the EU Regulation N° 537/2014, the Law of 23 July 2016 and with ISAs as adopted 
for Luxembourg by the CSSF, we exercise professional judgment and maintain professional skepticism throughout the 
audit. We also:
 » Identify and assess the risks of material misstatement of the consolidated financial statements, whether due to fraud 

or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and 
appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is 
higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, 
or the override of internal control.

 » Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in 
the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Group’s internal control.

 » Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related 

disclosures made by the Board of Directors.

 » Conclude on the appropriateness of Board of Directors’ use of the going concern basis of accounting and, based on the 
audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant 
doubt on the Group’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are 
required to draw attention in our report of “Réviseur d’Entreprises agréé” to the related disclosures in the consolidated 
financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit 
evidence obtained up to the date of our report of “Réviseur d’Entreprises agréé”. However, future events or conditions may 
cause the Group to cease to continue as a going concern.

 » Evaluate the overall presentation, structure and content of the consolidated financial statements, including the disclosures, 

and whether the consolidated financial statements represent the underlying transactions and events in a manner that 
achieves fair presentation.

 » Obtain sufficient appropriate audit evidence regarding the consolidated financial information of the entities and business 
activities within the Group to express an opinion on the consolidated financial statements. We are responsible for the 
direction, supervision and performance of the Group audit. We remain solely responsible for our audit opinion.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing 
of the audit and significant audit findings, including any significant deficiencies in internal control that we identify 
during our audit.

We also provide those charged with governance with a statement that we have complied with relevant ethical 
requirements regarding independence, and to communicate with them all relationships and other matters that may 
reasonably be thought to bear on our independence, and where applicable, related safeguards.

From the matters communicated with those charged with governance, we determine those matters that were of most 
significance in the audit of the consolidated financial statements of the current period and are therefore the key audit 
matters. We describe these matters in our report unless law or regulation precludes public disclosure about the matter. 

O’KEY Group of CompaniesREPORT ON OTHER LEGAL AND REGULATORY REQUIREMENTS

75

We have been appointed as “Réviseur d’Entreprises agréé” by the General Meeting of the Shareholders on 6 October 
2010 and the duration of our uninterrupted engagement, including previous renewals and reappointments, is 8 years 
since the Company became public interest entity.

The consolidated Directors’ report, which is the responsibility of the Board of Directors, is consistent with the 
consolidated financial statements and has been prepared in accordance with applicable legal requirements.

The Corporate Governance Statement, included in the consolidated Directors’ report, is the responsibility of the Board 
of Directors. The information required by Article 68ter paragraph (1) letters c) and d) of the law of 19 December 2002 
on the commercial and companies register and on the accounting records and annual accounts of undertakings, 
as amended, is consistent with the consolidated financial statements and has been prepared in accordance with 
applicable legal requirements.

We confirm that the audit opinion is consistent with the additional report to the audit committee or equivalent.

We confirm that the prohibited non-audit services referred to in the EU Regulation No 537/2014, on the audit 
profession were not provided and that we remain independent of the Group in conducting the audit.

OTHER MATTER

The Corporate Governance Statement includes information required by Article 68ter paragraph (1) of the law of 
19 December 2002 on the commercial and companies register and on the accounting records and annual accounts of 
undertakings, as amended.

Luxembourg, 26 March 2018

KPMG Luxembourg
Société coopérative
Cabinet de révision agréé

Jean-Manuel Séris

Annual Report  2017  FINANCIAL STATEMENTS

76

CONSOLIDATED STATEMENT OF FINANCIAL POSITION AS AT 31 DECEMBER 2017

’000 RUB

ASSETS

Non-current assets

Investment property

Property, plant and equipment

Construction in progress

Lease rights

Intangible assets

Deferred tax assets

Other non-current assets

Total non-current assets

Current assets

Inventories

Trade and other receivables

Prepayments 

Other investments

Cash and cash equivalents

Non-current assets held for sale

Total current assets

Total assets

EQUITY AND LIABILITIES

Equity

Share capital

Legal reserve

Additional paid-in capital

Hedging reserve

Retained earnings

Translation reserve

Total equity

Non-current liabilities

Loans and borrowings

Deferred tax liabilities

Other non-current liabilities

Total non-current liabilities

Current liabilities

Loans and borrowings

Interest accrued on loans and borrowings

Trade and other payables

Current income tax payable

Total current liabilities

Total liabilities

Total equity and liabilities

Note

2017

2016

16

17

17

18

19

20

21

22

23

25

24

26

28

20

28

28

29

1 075 010

44 964 135

3 313 175

4 437 856

961 108

1 917 572

1 817 452

58 486 308

13 524 236

10 275 841

1 280 658

10 290

7 750 177

129 589

32 970 791

91 457 099

119 440

10 597

8 555 657

(99 861)

15 025 513

639 633

572 542

48 241 868

3 485 879

4 578 535

893 103

1 277 273

2 002 680

61 051 880

13 706 868

5 871 010

958 467

41 250

11 463 467

-

32 041 062

93 092 942

119 440

10 597

8 555 657

(75 329)

13 324 398

720 301

24 250 979

22 655 064

24 679 352

31 673 078

888 997

121 890

692 091

139 304

25 690 239

32 504 473

11 429 881

231 897

4 465 260

156 870

28 854 731

32 480 892

999 372

41 515 881

67 206 120

91 457 099

830 383

37 933 405

70 437 878

93 092 942

Consolidated statement of financial position is to be read in conjunction with the notes to, and forming part of, the consolidated financial statements set out 
on pages 76to 111.

O’KEY Group of CompaniesCONSOLIDATED STATEMENT OF PROFIT OR LOSS AND OTHER COMPREHENSIVE 
INCOME FOR THE YEAR ENDED 31 DECEMBER 2017

77

’000 RUB

Revenue

Cost of goods sold

Gross profit

General, selling and administrative expenses

Other operating income and expenses, net

Operating profit

Finance income

Finance costs

Foreign exchange (loss)/gain

Profit before income tax 

Income tax expense

Profit/(loss) for the year

Other comprehensive loss

Note

9

10

11

13

13

14

15

2017

2016

177 454 848

175 470 671

(137 010 445)

(135 261 292)

40 444 403

40 209 379

(36 189 311)

(35 764 206)

3 335 349

7 590 441

114 239

(1 050 739)

3 394 434

281 631

(3 532 915)

(3 550 403)

(376 375)

3 795 390

(628 477)

3 166 913

145 973

271 635

(409 425)

(137 790)

Items that will never be reclassified to profit or loss

Exchange differences on translating to presentation currency

(80 668)

(118 246)

Items that are or may be reclassified subsequently to profit or loss

Change in fair value of hedges and reclassification from hedging reserve

13

(30 665)

Other comprehensive income

Income tax on other comprehensive income

13, 15

Other comprehensive loss for the year, net of income tax

Total comprehensive income/(loss) for the year

Earnings/(loss) per share

- 

6 133

(105 200)

3 061 713

79 428

(170 999)

(15 885)

(225 702)

(363 492)

Basic and diluted earnings/(loss) per share (RUB)

27

11.8

(0.5)

Consolidated statement of profit or loss and other comprehensive income is to be read in conjunction with the notes to, and forming part of, the consolidated 
financial statements  set out on pages 76 to 111.

Annual Report  2017 
  FINANCIAL STATEMENTS

78

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 
31 DECEMBER 2017

’000 RUB

Note

Share 
capital

Legal 
reserve

Additional 
paid-in 
capital

Hedging 
reserve

Retained 
earnings

Translation 
reserve

Total equity

Balance at 1 January 2016

119 440

10 597

8 903 606

(138 872)

14 757 649

838 547

24 490 967

Total comprehensive income 
for the year

Loss for the year

Other comprehensive income

Foreign currency translation 
differences

Change in fair value of hedges 
and reclassification from hedging 
reserve

Income tax on other 
comprehensive income

Other comprehensive income

Total other comprehensive loss

Total comprehensive loss 
for the year

Transactions with owners, 
recorded directly in equity

Contributions by 
and distributions to owners

13

15

Dividends paid

26

Total contributions by 
and distributions to owners

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(137 790)

-

(137 790)

-

-

79 428

(15 885)

-

-

-

-

-

-

-

-

-

-

(118 246)

(118 246)

-

-

-

79 428

(15 885)

(170 999)

-

(170 999)

63 543

(170 999)

(118 246)

(225 702)

63 543

(308 789)

(118 246)

(363 492)

(347 949)

(347 949)

-

-

(1 124 462)

(1 124 462)

-

-

(1 472 411)

(1 472 411)

Balance at 31 December 2016

119 440

10 597

8 555 657

(75 329)

13 324 398

720 301

22 655 064

The consolidated statement of changes in equity is to be read in conjunction with the notes to, and forming part of, the consolidated financial statements set 
out on pages 76 to 111.

O’KEY Group of CompaniesCONSOLIDATED STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 
31 DECEMBER 2017

79

’000 RUB

Note

Share 
capital

Legal 
reserve

Additional 
paid-in 
capital

Hedging 
reserve

Retained 
earnings

Translation 
reserve

Total equity

Balance at 1 January 2017

119 440

10 597

8 555 657

(75 329)

13 324 398

720 301

22 655 064

Total comprehensive income 
for the year

Profit for the year

Other comprehensive income

Foreign currency translation 
differences

Change in fair value of hedges 
and reclassification from hedging 
reserve

Income tax on other 
comprehensive income

 Total other comprehensive loss

Total comprehensive income 
for the year

Transactions with owners, 
recorded directly in equity

Contributions by 
and distributions to owners

13

15

Dividends paid

26

Total contributions by 
and distributions to owners

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(30 665)

6 133

(24 532)

3 166 913

-

3 166 913

-

-

-

-

(80 668)

(80 668)

-

-

(30 665)

6 133

(80 668)

(105 200)

(24 532)

3 166 913

(80 668)

3 061 713

-

-

(1 465 798)

(1 465 798)

-

-

(1 465 798)

(1 465 798)

Balance at 31 December 2017

119 440

10 597

8 555 657

(99 861)

15 025 513

639 633

24 250 979

The consolidated statement of changes in equity is to be read in conjunction with the notes to, and forming part of, the consolidated financial statements set 
out on pages 76 to 111.

Annual Report  2017  FINANCIAL STATEMENTS

80

CONSOLIDATED STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 
31 DECEMBER 2017

’000 RUB

Cash flows from operating activities

Cash receipts from customers

Other cash receipts

Interest received

Cash paid to suppliers and employees

Operating taxes

Other cash payments

VAT paid

Income tax paid

Net cash from operating activities

Cash flows from investing activities

2017

2016

202 566 776

199 801 345

497 880

104 391

684 044 

257 541 

(194 385 579)

(186 678 063)

(672 429)

(125 740)

(2 182 232)

(928 829)

4 874 238

(670 313) 

(76 312)

(1 485 904) 

(159 780)

11 672 558 

Purchase of property, plant and equipment and lease rights (excluding VAT)

(3 112 061)

(5 880 420) 

Purchase of other intangible assets (excluding VAT)

Proceeds from sales of property, plant and equipment and intangible assets (excluding VAT)

Net cash used in investing activities

Cash flows from financing activities

Proceeds from loans and borrowings

Repayment of loans and borrowings

Interest paid

Dividends paid

Other financial payments

Net cash used in financing activities

Net (decrease)/increase in cash and cash equivalents

Cash and cash equivalents at beginning of the year

Effect of exchange rate fluctuations on cash and cash equivalents

Cash and cash equivalents at end of the year

(439 980)

186 870

(450 701) 

917 819 

(3 365 171)

(5 413 302) 

7 685 500

(7 663 017)

(3 655 488)

(1 465 798)

(88 340)

(5 187 143)

(3 678 076)

11 463 467

(35 214)

7 750 177

24 498 000 

(23 480 067) 

(3 939 956) 

(1 472 411)

(134 577) 

(4 529 011) 

1 730 245 

9 768 130 

(34 908)

11 463 467 

The consolidated statement of cash flows is to be read in conjunction with the notes to, and forming part of, the consolidated financial statements set out on 
pages 76 to 111.

O’KEY Group of CompaniesNotes to the Consolidated 
Financial Statements 
for the year ended 
31 December 2017

81

1  REPORTING ENTITY

(a)  Organisation and operations

These consolidated financial statements have been prepared in accordance with International Financial Reporting 
Standards (“IFRSs”) as adopted by the European Union for the year ended 31 December 2017 for O’Key Group S.A. 
and its subsidiaries (together referred to as the “Group”).

The Company was incorporated and is domiciled in Luxembourg. The Company was set up in accordance with 
Luxembourg regulations. The main part of the Group is located and conducts its business in the Russian Federation.

As at 31 December 2017 the Company considers as its major shareholders: Mr. Troitskii, Mr. Volchek and Mr. Korzhev.

As at 31 December 2017 the Company’s shares are listed on the London Stock Exchange in the form of Global 
Depositary Receipts (GDRs).

Related party transactions are detailed in note 34.

The Company’s registered address is: Luxembourg 46a, Avenue J.F. Kennedy, 3rd floor, L-1855.

The Group’s principal business activity is the operation of a retail chain in Russia under the brand name “O’KEY”. 
At 31 December 2017 the Group operated 149 stores including 67 discounter stores (31 December 2016: 164 stores 
including 54 discounter stores) in major Russian cities, including but not limited to Moscow, St.Petersburg, Murmansk, 
Nizhniy Novgorod, Rostov-on-Don, Krasnodar, Lipetsk, Volgograd, Ekaterinburg, Novosibirsk, Krasnoyarsk, Ufa, 
Astrakhan and Surgut.

(b)  Business environment

The Group’s operations are primarily located in the Russian Federation. Consequently, the Group is exposed 
to the economic and financial markets of the Russian Federation which display characteristics of an emerging market. 
The legal, tax and regulatory frameworks continue development, but are subject to varying interpretations and frequent 
changes which together with other legal and fiscal impediments contribute to the challenges faced by entities 
operating in the Russian Federation. 

The imposition of economic sanctions on Russian individuals and legal entities by the European Union, the United States 
of America, Japan, Canada, Australia and others, as well as retaliatory sanctions imposed by the Russian government, has 
resulted in increased economic uncertainty including more volatile equity markets, a depreciation of the Russian Rouble, 
a reduction in both local and foreign direct investment inflows and a significant tightening in the availability of credit. 
In particular, some Russian entities may be experiencing difficulties in accessing international equity and debt markets 
and may become increasingly dependent on Russian state banks to finance their operations. The longer term effects 
of implemented sanctions, as well as the threat of additional future sanctions, are difficult to determine. 

The consolidated financial statements reflect management’s assessment of the impact of the Russian business 
environment on the operations and the financial position of the Group. The future business environment may differ 
from management’s assessment. 

Annual Report  2017  FINANCIAL STATEMENTS

82

2  BASIS OF ACCOUNTING

(a)  Statement of compliance

These consolidated financial statements have been prepared in accordance with International Financial Reporting Standards 
(“IFRSs”) as adopted by the European Union and were authorised for issue by the Board of Directors on 26 March 2018.

3  FUNCTIONAL AND PRESENTATION CURRENCY

Items included in the financial statements of each of the Group’s entities are measured using the currency 
of the primary economic environment in which the entity operates (‘the functional currency’). The consolidated 
financial statements are presented in Russian Roubles. All financial information presented in RUB has been rounded 
to the nearest thousand, except when otherwise indicated. Functional currency of the Company is USD and functional 
currency of Russian subsidiaries is RUB.

The results and financial position of the Group entities, which functional currencies are different from Russian Roubles, 
are translated into the presentation currency as follows:

 » assets and liabilities for each statement of financial position presented are translated at the closing rate of the year end;
 » profit and loss items for each statement of profit and loss and other comprehensive income are translated at the date 

of transaction; 

 » all resulting exchange differences are recognised as translation reserve in equity.

At 31 December 2017 the principal rate of exchange used for translating foreign currency balances were USD 1 = 
RUB 57.6002; EUR 1 = RUB 68.8668 (2016: USD 1 = RUB 60.6569; EUR 1 = RUB 63.8111).

4  USE OF ESTIMATES AND JUDGMENTS

The preparation of consolidated financial statements in conformity with IFRSs requires management to make 
judgments, estimates and assumptions that affect the application of accounting policies and the reported amounts 
of assets, liabilities, income and expenses. Actual results may differ from those estimates.

Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are 
recognised in the period in which the estimates are revised and in any future periods affected.

Judgments that have the most significant effect on the amounts recognised in the consolidated financial statements 
and estimates that can cause a significant adjustment to the carrying amount of assets and liabilities within the next 
financial year include: 

Tax legislation. The Group is subject to income taxes in several jurisdictions. Significant judgment is required 
in determining the provision for income taxes. The major part of the tax burden refers to Russian tax, currency 
and customs legislation, which is subject to varying interpretations. Refer to note 33. 

Bonuses from suppliers. The Group receives various bonuses from suppliers which represent a significant reduction 
in cost of sales and inventory cost. The calculation of these amounts is in part dependent on an estimation of whether 
the amounts due under agreements with suppliers have been earned at the reporting date based on inventory 
purchased and other conditions. The process for calculating and recording supplier bonuses involves significant 
manual processes which are more susceptible to error. Furthermore, the allocation of the bonuses to inventory cost 
also has some element of judgement.

Determination of recoverable amount of property, plant and equipment. For those stores, where impairment 
indicators exist as at reporting date, the Group estimates recoverable amount being higher of its value in use and fair 
value less cost of disposal.

For details of impairment testing performed as at 31 December 2017 refer to note 17.

Recoverability of deferred tax asset. Significant judgment is required in assessment of recoverability of deferred tax assets 
on tax losses. The Group performs analysis of future taxable profit to cover the accumulated tax losses. Refer to note 20.

Sale of O’key Supermarkets business. In December 2017 the Group signed a framework agreement with X5 Retail 
Group for sale of the major part of supermarkets business. Significant judgment is required in determination of amount 
and timing of recognition of proceeds under the agreement. For details refer to note 8.

O’KEY Group of Companies5  DETERMINATION OF FAIR VALUES

83

A number of the Group’s accounting policies and disclosures require the determination of fair value, for both financial 
and non-financial assets and liabilities. 

When measuring the fair value of an asset or a liability, the Group uses market observable data as far as possible. Fair 
values are categorised into different levels in a fair value hierarchy based on the inputs used in the valuation techniques 
as follows.

 » Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities.
 » Level 2: inputs other than quoted prices included in Level 1 that are observable for the asset or liability, either directly (i.e. 

as prices) or indirectly (i.e. derived from prices).

 » Level 3: inputs for the asset or liability that are not based on observable market data (unobservable inputs).

If the inputs used to measure the fair value of an asset or a liability might be categorised in different levels of the fair 
value hierarchy, then the fair value measurement is categorised in its entirety in the same level of the fair value hierarchy 
as the lowest level input that is significant to the entire measurement.

The Group recognises transfers between levels of the fair value hierarchy at the end of the reporting period during 
which the change has occurred.

Fair values have been determined for measurement and for disclosure purposes based on the following methods. 
When applicable, further information about the assumptions made in determining fair values is disclosed in the notes 
specific to that asset or liability.

(a)  Investment property

An external, independent valuation company, having appropriate recognised professional qualifications and recent 
experience in the location and category of property being valued, values the Group’s investment property every year. 
The fair values are based on market values, being the estimated amount for which a property could be exchanged 
on the date of the valuation between a willing buyer and a willing seller in an arm’s length transaction after proper 
marketing wherein the parties had each acted knowledgeably and willingly.

Appraisers considered current prices in an active market. The appraisers used the income approach for determining 
the fair value. 

Valuations reflect, when appropriate, the type of tenants actually in occupation or responsible for meeting lease 
commitments or likely to be in occupation after letting vacant accommodation and the allocation of maintenance 
and insurance responsibilities between the Group and the lessee.

(b)  Non-derivative financial assets

The fair value of trade and other receivables is estimated as the present value of future cash flows, discounted 
at the market rate of interest at the reporting date. This fair value is determined for disclosure purposes.

(c)  Derivatives

The fair value of interest rate swaps is estimated by discounting estimated future cash flows based on the terms 
and maturity of each contract and using market interest rates for a similar instrument at the measurement date.

Fair values reflect the credit risk of the instrument and include adjustments to take account of the credit risk 
of the Group entity and counterparty when appropriate.

(d)  Non-derivative financial liabilities

Fair value, which is determined for disclosure purposes, is calculated based on the present value of future principal 
and interest cash flows, discounted at the market rate of interest at the reporting date. Fair value of bonds payable was 
determined for disclosure purposes based on active market quotations (Level 1 fair value).

Annual Report  2017  FINANCIAL STATEMENTS

84

6  OPERATING SEGMENTS

The Group is engaged in management of retail stores located in Russia. Although the Group is not exposed 
to concentration of sales to individual customers, all the Group’s sales are in the Russian Federation. As such, 
the Group is exposed to the economic development in Russia, including the development of the Russian retail industry. 
The Group has no significant non-current assets outside the Russian Federation.

The Group identified its operating segments in accordance with the criteria set in IFRS 8 Operating Segments 
and based on the way the operations of the Group are regularly reviewed by the chief operating decision maker 
to analyse performance and allocate resources within the Group.

The Group’s chief operating decision maker has been determined as the CEO.

The Group has two reportable segments: O’Key and Da!. Each segment has similar format of their stores which is 
described below:

 » O’Key –chain of modern Western European style hypermarkets under the “O’KEY” brand reinforced by O’KEY 

supermarkets throughout Russian Federation;

 » Da! – chain of discounter stores in Moscow and Central region.

The assortment of goods in each chain is different, and the segments are managed separately. For each 
of the segments, the CEO of the Group reviews internal management reports on at least a monthly basis.

Within each reportable segment all business components demonstrate similar characteristics:

 » the products and customers;
 » the business processes are integrated and uniform: the components manage their operations centrally. Purchasing, 

logistics, finance, HR and IT functions are centralised;

 » the components’ activities are mainly limited to Russia which has a uniform regulatory environment.

The CEO assesses the performance of the operating segment based on earnings before interest, tax, depreciation 
and amortisation (EBITDA) adjusted for one-off items. Term EBITDA is not defined in IFRS. Other information provided 
to the CEO is measured in a manner consistent with that in the consolidated financial statements. The accounting 
policies used for the segment reporting are the same as accounting policies applied for the consolidated financial 
statements as described in note 37.

The segment information for the year ended 31 December 2017 is as follows:

’000 RUB

O’Key

Da!

 Total

2017

2016

2017

2016

2017

2016

External revenue

167 062 312

169 695 802

10 392 536

5 774 869

177 454 848

175 470 671

Inter-segment revenue

-

-

-

30 274

-

30 274

EBITDA

11 358 589

11 845 435

(2 023 596)

(2 592 229)

9 334 993

9 253 206

O’KEY Group of CompaniesA reconciliation of EBITDA to profit/(loss) for the year is as follows:

85

’000 RUB

EBITDA 

Revaluation of investment property

Gain/(loss) from disposal of non-current assets

Impairment of non-current assets

Loss from write-off of receivables

Impairment of receivables

Depreciation and amortisation

Finance income

Finance costs

Foreign exchange loss/(gain)

Other expenses

Profit before income tax

Income tax expense

Profit/(loss) for the year

7  SUBSIDIARIES

Note

 11

 11

 11

 11

 11

 10

 13

 13

 14

2017

9 334 993

(200 000)

3 905 402

(279 174)

(436 256)

(3 626)

2016

9 253 206

(27 055)

(568 004)

(434 370)

(279 015)

(395)

(4 613 172)

(4 549 933)

114 239

281 631

(3 532 915)

(3 550 403)

(376 375)

(117 726)

3 795 390

(628 477)

3 166 913

145 973

-

271 635

(409 425)

(137 790)

Details of the Company’s significant subsidiaries at 31 December 2017 and 31 December 2016 are as follows:

 Country of incorporation

Nature of operations

 Ownership/voting

 Ownership/voting

 2017

 2016

Subsidiary

LLC O’Key

JSC Dorinda

Russian Federation

Russian Federation

Retail

Real estate

LLC O’Key Group

Russian Federation

Managing Company

LLC O’Key Logistics

Russian Federation

Import operations

LLC Fresh Market

Russian Federation

Retail and real estate

8  SALE OF SUPERMARKETS

 100%

 100%

 100%

 100%

 100%

 100%

 100%

 100%

 100%

 100%

In December 2017 the Group signed a framework agreement with X5 Retail Group for sale of the major part of 
supermarkets business comprising of 32 stores. The agreement comprises a series of transactions. Total expected 
proceeds according to the agreement are RUB 7 222 176 thousand. Having considered terms of the agreement, the 
Group concluded that in substance control over 28 of 32 stores was transferred to the buyer in December 2017 and 
recognized in 2017 respective proceeds in the amount of RUB 6 677 176 thousand. Assets attributable to disposed part 
of business mainly comprise land and buildings, equipment, lease rights and short-term receivables. Net book value of 
the assets attributable to the disposed part of business amounted to RUB 2 031 973 thousand.   

The sale of remaining part of supermarket business which consists of 4 stores is expected within 12 months after the 
reporting date. As a result, trading equipment and lease rights of these stores are presented as non-current assets held 
for sale in the consolidated statement of financial position as at 31 December 2017 (see note 24). 

Annual Report  2017  FINANCIAL STATEMENTS

86

9  REVENUE

’000 RUB

Sales of trading stock

Sales of self-produced catering products

Revenue from sale of goods

Rental income

Revenue from advertising services

Total revenues

2017

2016

167 314 837

165 210 286

7 022 505

7 269 694

174 337 342

172 479 980

1 738 525 

1 378 981

1 620 671

1 370 020

177 454 848

175 470 671

Total revenues comprise sale of goods, rental income from tenants, which rent trade area in the Group stores 
and income from placing advertising in the Group stores.

10  GENERAL, SELLING AND ADMINISTRATIVE EXPENSES

’000 RUB

Personnel costs

Operating leases

Depreciation and amortisation

Communication and utilities 

Advertising and marketing

Repairs and maintenance costs

Security expenses

Insurance and bank commission

Operating taxes

Legal and professional expenses

Materials and supplies

Other costs

Note

 12

 31

 17, 18, 19

2017

2016

(15 619 123)

(16 185 073)

(5 757 744) 

(4 613 172)

(3 525 377)

(2 115 888)

(1 253 737)

(869 282)

(818 668)

(730 401)

(520 419)

(329 541)

(35 959)

(5 343 910)

(4 549 933)

(3 485 840)

(1 795 089)

(1 182 822)

(825 314)

(737 305)

(713 223)

(602 704)

(301 595)

(41 398)

(36 189 311)

(35 764 206)

Fees billed to the Company and its subsidiaries by KPMG Luxembourg Societe coopérative, and other member firms 
of the KPMG network during the year are as follows:

’000 RUB

Auditors’ remuneration for annual and consolidated accounts

Auditors’ remuneration for other assurance services 

Auditors’ remuneration for tax advisory services 

2017

12 988

4 259

2 458

19 705

2016

13 902

4 721

115

18 738

O’KEY Group of Companies11  OTHER OPERATING INCOME AND EXPENSES, NET

87

’000 RUB

Gain/(loss) from disposal of non-current assets

Impairment of non-current assets

Loss from write-off of receivables

Impairment of receivables 

Loss from revaluation of investment property

Sundry income and expense, net

Note

17, 18

16

2017

3 905 402

(279 174)

(436 256)

(3 625)

(200 000)

349 002

3 335 349

2016

(568 004)

(434 370)

(279 015)

(395)

(27 055) 

258 100

(1 050 739)

Gain from disposal of non-current assets amounted RUB 3 905 402 thousand is mainly represented by gain on sale of 
supermarkets business in the amount of RUB 4 645 203 thousand, described in note 8. 

In 2016 loss from disposal of other non-current assets amounted RUB 568 004 thousand relating to stores and land 
plots in Moscow and other regions which the Group closed or disposed of during the year. 

12  PERSONNEL COSTS

’000 RUB

Wages and salaries

Social security contributions

Employee benefits

Other personnel costs

Total personnel costs

2017

2016

(10 263 659)

(10 706 956)

(3 236 031)

(1 093 169)

(1 026 264)

(3 352 398)

(1 100 248)

(1 025 471)

(15 619 123)

(16 185 073)

During the year ended 31 December 2017 the Group employed 23 thousand employees on average (2016: 25 thousand 
employees on average). Approximately 94% of employees are store and warehouse employees and the remaining part 
is office employees. 

Annual Report  2017  FINANCIAL STATEMENTS

88

13  FINANCE INCOME AND FINANCE COSTS

’000 RUB

Recognised in profit or loss

Interest income on loans, receivables and bank deposits

Other finance income

Finance income

Interest costs on loans and borrowings 

Reclassification from hedging reserve

Finance costs

Net finance costs recognised in profit or loss

The above financial income and costs include the following in respect for assets/(liabilities) not 
at fair value through profit and loss: 

Total interest income on financial assets

Total interest expense on financial liabilities

’000 RUB

Recognised in other comprehensive income

Change in fair value of hedges

Income tax on income and expense recognised in other comprehensive income

Finance income/(costs) recognised in other comprehensive income, net of tax

2017

2016

113 467

772

114 239

264 891

16 740

281 631

(3 585 772)

(3 497 546)

52 857

(3 532 915)

(3 418 676)

(52 857)

(3 550 403)

(3 268 772)

114 239

281 631

(3 532 915)

(3 550 403)

2017

2016

(30 665)

6 133

(24 532)

79 428

(15 885)

63 543

During 2017 the Group has capitalised interests in the value of property, plant and equipment. The amount 
of capitalised interest comprised RUB 243 571 thousand (2016: RUB 492 704 thousand).

In 2017, a capitalisation rate of 10.11% was used to determine the amount of borrowing costs eligible for capitalisation 
(2016: 11.24 %).

14  FOREIGN EXCHANGE (LOSS)/GAIN

During 2017 the Russian Rouble significantly fluctuated against the USD. Net foreign exchange loss recognised 
in profit and loss in the amount of RUB 376 375 thousand for the year ended 31 December 2017 (2016: loss 
RUB 145 973 thousand) mainly relates to USD-denominated payables. In 2017, the Group has not used hedging 
instruments to hedge foreign exchange risks.

The Group’s risk management policy is to receive borrowings in the same currency which generated revenue (Russian 
Rouble). As at 31 December 2017, the share of USD-denominated borrowings in Group’s debt was not significant. 
The Group’s exposure to currency risk is disclosed in note 30.

15  INCOME TAX EXPENSE

The Group’s applicable tax rate is the income tax rate of 20% for Russian companies (2016: 20%). 

’000 RUB

Current tax expense

Deferred tax benefit

Total income tax expense

2017

2016

(1 065 737)

(1 182 854)

437 260

(628 477)

773 429

(409 425)

O’KEY Group of Companies 
 
 
 
Income tax recognised directly in other comprehensive income

89

’000 RUB

2017

2016

Foreign currency translation 
differences

Change in fair 
value of hedges 
and reclassification from 
hedging reserve

 Before tax

(80 668)

 Tax

-

 Net of tax

 Before tax

(80 668)

(118 246)

 Tax

-

 Net of tax

(118 246)

(30 665)

6 133

(24 532)

79 428

(15 885)

63 543

(111 333)

6 133

(105 200)

(38 818)

(15 885)

(54 703)

Reconciliation of effective tax rate:

’000 RUB

Profit before income tax

Income tax at applicable tax rate (2017: 20%, 2016: 20%)

Effect of income taxed at different rates

Tax effect of items which are not deductible for taxation purposes:

- Inventory shrinkage expenses

- Other non-deductible expenses

Tax withheld on dividends received from subsidiaries

Adjustments to current income tax for previous periods

Other items

Income tax (expense)/benefit for the year

2017

3 795 390

(759 083)

649 935

(97 870)

(91 096)

(150 966)

(197 370)

17 973

(628 477)

2016

271 635

(54 327)

(33 110)

(94 522)

(101 470)

(143 415)

7 601

9 818

(409 425)

The amount of income tax reimbursed for previous years was recognised as reduction of income tax expense 
and relates to expenses, which the Group treats as deductible since 2014.

16  INVESTMENT PROPERTY

(a)  Reconciliation of carrying amount 

’000 RUB

Investment properties at fair value as at 1 January 2016

Expenditure on subsequent improvements

Fair value loss (unrealised)

Investment properties at fair value as at 31 December 2016

Investment properties at fair value as at 1 January 2017

Transfer from Property, plant and equipment

Fair value loss (unrealised)

Investment properties at fair value as at 31 December 2017

Investment 
property

564 000

 35 597

 (27 055)

 572 542

572 542

702 468

(200 000)

 1 075 010

 11

 17

During the year ended 31 December 2017 the Group transferred from property, plant and equipment to investment 
two buildings that were previously own-used and now held to earn rental income. As at 31 December 2017 Group’s 
investment property comprises three buildings.

Annual Report  2017 
 
 
 
 
 
  FINANCIAL STATEMENTS

90

(b)  Measurement of fair value 

For one building with carrying amount of RUB 181 850 thousand as at 31 December 2017 the Group determined fair 
value using market approach based on most recent quoted prices. 

For two remaining buildings the carrying amount of RUB 893 160 thousand as at 31 December 2017 is the fair value 
as determined by registered independent appraisers having an appropriate recognised professional qualification 
and recent experience in the location and type of the property being valued.

The appraisers used income approach for determining the fair value. Under income approach an estimate of annual 
net operating income was made which is mainly based on annual net rent rate of RUB 5 387 – 8 467 per sq. m. (2016: 
RUB 7 000 per sq. m.) and expected occupancy of 30% – 95% (2016: 93%) during the first year and 95-98% during 
following years. Discount rate of 13.7-14.4% (2016: 13%) was applied to discount future cash flows.

The fair value measurement of investment property has been categorised as a Level 2 (market approach) and Level 3 
(income approach) fair value based on the inputs to the valuation technique used (see note 5).

17  PROPERTY, PLANT AND EQUIPMENT

’000 RUB

 Land

 Buildings 

 Leasehold 
improvements

 Machinery 
and equipment, auxiliary 
facilities and other fixed 
assets

Construction 
in progress

 Total

Cost or deemed cost

Balance at 1 January 2016

4 839 188

32 413 643

6 918 148

14 346 880

6 694 671

65 212 530

Additions

Transfers

61 050

1 330 346

-

2 044 418

3 558 131

6 993 945

-

4 867 621

1 182 516

497 253

(6 547 390)

-

Transfers from Lease rights

Disposals

127 317

(6 079)

-

(9 375)

Balance at 31 December 2016

5 021 476

38 602 235

-

(393 091)

7 707 573

-

-

127 317

(1 343 184)

(219 533)

(1 971 262)

15 545 367

3 485 879

70 362 530

’000 RUB

 Land

 Buildings 

 Leasehold 
improvements

 Machinery 
and equipment, auxiliary 
facilities and other fixed 
assets

Construction 
in progress

 Total

Balance at 1 January 2017

5 021 476

38 602 235

7 707 573

15 545 367

3 485 879

70 362 530

Additions

Transfers

Classified as asset held for sale

Transfer to Investment 
property

53 106

10 539

-

-

-

2 113 770

-

(1 114 282)

-

633 431

(144 151)

-

998 789

2 820 278

3 882 712

204 107

(2 951 308)

-

(312 305)

-

-

-

(456 456)

(1 114 282)

Disposals

(140 106)

(1 605 877)

(887 694)

(1 507 618)

(41 674)

(4 182 969)

Balance at 31 December 2017

4 934 476

38 006 385

7 309 159

14 928 340

3 313 175

68 491 535

Depreciation and impairment 
losses

Balance at 1 January 2016

Depreciation for the year

Impairment losses

Disposals

Balance at 31 December 2016

 -

 -

 -

 -

 -

 (4 650 025)

 (1 839 374)

 (1 181 577)

 (606 709)

 (434 370)

 -

 31

 80 095

 (6 265 941)

 (2 365 988)

 (8 940 398)

 (2 344 466)

 -

 1 282 010

 (10 002 854)

 -

 -

 -

 -

 -

 (15 429 797)

 (4 132 752)

 (434 370)

 1 362 136

 (18 634 783)

O’KEY Group of Companies’000 RUB

 Land

 Buildings 

 Leasehold 
improvements

 Machinery 
and equipment, auxiliary 
facilities and other fixed 
assets

Construction 
in progress

 Total

91

Balance at 1 January 2017

Depreciation for the year

Impairment losses

Classified as assets held 
for sale

Transfer to Investment 
property

Disposals

Balance at 31 December 2017

 -

 -

 -

 -

 -

 -

 -

 (6 265 941)

 (2 365 988)

 (1 316 609)

 (647 413)

 (271 640)

 -

 (7 534)

 43 657

 (10 002 854)

 (2 156 386)

 -

 219 192

 411 814

- 

- 

 420 398

 411 590

 (7 021 978)

 (2 565 688)

 1 313 489

 (10 626 559)

 -

 -

 -

 -

 -

 -

 -

 (18 634 783)

 (4 120 408)

 (279 174)

 262 849

 411 814

 2 145 477

 (20 214 225)

Carrying amounts

At 1 January 2016

 4 839 188

 27 763 618

At 31 December 2016

 5 021 476

 32 336 294

At 31 December 2017

 4 934 476

 30 984 407

 5 078 774

 5 341 585

 4 743 471

 5 406 482

 6 694 671

 49 782 733

 5 542 513

 3 485 879

 51 727 747

 4 301 781

 3 313 175

 48 277 310

Depreciation expense of RUB 4 120 408 thousand has been charged to selling, general and administrative expenses 
(2016: RUB 4 132 752 thousand).

During the year ended 31 December 2017 the Group transferred two buildings from Property, plant and equipment to 
Investment property following change in use of these properties. Before transfer to investment property, the Group 
performed impairment test for these buildings are recognised impairment loss in the amount of RUB 149 877 thousand.

As at 31 December 2017 the Group performed impairment test for low-performing stores and recognised an 
impairment loss of RUB 129 297 thousand (2016: RUB 434 370 thousand). 

As at 31 December 2017 the Group determined recoverable amount of the stores being their value in use. Recoverable 
amount of the stores amounted to RUB 200 800 thousand and impairment loss amounted to RUB 73 116 thousand. 
Discount rate of 13.9% was applied to discount future cash flows.

Security

At 31 December 2017, 4 stores have been pledged to third parties as collateral for bank borrowings (2016: 4 stores). 
Refer to notes 28 and 33.

18  LEASE RIGHTS

Leasehold rights consist of initial cost of land lease and premises. Lease rights include purchase price and costs directly 
attributable to the acquisition of lease rights for land plots and premises.

Lease rights are amortised over the period of the lease: 49-51 years for land leases and 8-19 years for leases 
of premises.

Annual Report  2017 
 
 
 
 
 
  FINANCIAL STATEMENTS

92

Movements in the carrying amount of lease rights were as follows:

’000 RUB

Cost

Balance at 1 January

Additions

Transfers to land

Disposals

Balance at 31 December

Amortisation and impairment losses

Balance at 1 January

Amortisation charge

Transfers to land

Disposals

Balance at 31 December

Net book value

2017

2016

6 024 760

107 695

-

(259 698)

5 872 757

6 287 181

36 000

(140 565)

(157 856)

6 024 760

(1 446 225)

(1 439 644)

(144 140)

-

155 464

(174 640)

13 248

154 811

(1 434 901)

(1 446 225)

4 437 856

4 578 535

Amortisation of RUB 144 140 thousand has been charged to selling, general and administrative expenses (2016: 
RUB 174 640 thousand).

19  INTANGIBLE ASSETS

’000 RUB

Cost

Balance at 1 January 2016

Additions

Disposals

Balance at 31 December 2016

Balance at 1 January 2017

Additions

Disposals

Balance at 31 December 2017

Amortisation and impairment losses

Balance at 1 January 2016

Amortisation for the year

Disposals

Balance at 31 December 2016

Balance at 1 January 2017

Amortisation for the year

Disposals

Balance at 31 December 2017

Carrying amounts

At 1 January 2016

At 31 December 2016

At 31 December 2017

 Software  Other intangible assets

 Total

 1 093 006

 476 499

 (160 307)

 1 409 198

 1 409 198

 499 154

 (168 723)

 1 739 629

(558 077) 

 (220 700)

 160 252

 (618 525)

(618 525)

 (323 022)

 40 435

 (901 112)

534 929

 790 673

 838 517

 128 156

 1 221 162

 24 677

 (4 424)

 501 176

 (164 731)

 148 409

 1 557 607

 148 409

 1 557 607

 46 676

 (4 359)

 545 830

 (173 082)

 190 726

 1 930 355

(28 027) 

 (21 841)

 3 889

(586 104) 

 (242 541)

 164 141

 (45 979)

 (664 504)

(45 979)

 (25 602)

 3 446

(664 504)

 (348 624)

 43 881

 (68 135)

 (969 247)

100 129 

 635 058 

 102 430

 123 591

 893 103

 961 108

O’KEY Group of Companies 
 
 
Amortisation and impairment losses

93

Amortisation of RUB 348 624 thousand has been charged to selling, general and administrative expenses (2016: 
RUB 242 541 thousand).

20  DEFERRED TAX ASSETS AND LIABILITIES 

(a)  Recognised deferred tax assets and liabilities

Deferred tax assets and liabilities are attributable to the following:

’000 RUB

Assets

2017

69 975

268 721

-

-

-

Investment property

Property, plant 
and equipment

Construction in progress

Intangible assets

Other non-current assets

Inventories

Trade and other receivables 
and payables

2016

994

Liabilities

2017

-

2016

-

Net

2017

69 975

2016

994

173 210

(893 233)

(974 315)

(624 512)

(801 105)

-

-

-

(261 521)

(94 649)

(102 825)

-

(267 198)

(126 179)

(101 467)

(1 510)

(261 521)

(94 649)

(102 825)

500 080

(575 124)

(577 189)

(280 970)

500 080

294 154

602 017

615 767

Long-term investments

6 613

6 613

Tax loss carry-forwards

1 816 384

1 234 439

-

-

-

-

Tax assets/(liabilities)

2 955 927

2 633 040

(1 927 352)

(2 047 858)

Set off of tax 

(1 038 355)

(1 355 767)

Net tax assets/(liabilities)

1 917 572

1 277 273

1 038 355

(888 997)

1 355 767

(692 091)

6 613

1 816 384

1 028 575

-

1 028 575

585 182

(b)  Unrecognised deferred tax liability

As at 31 December 2017 a temporary difference of RUB 23 909 664 thousand (2016: RUB 23 979 879 thousand) 
relating to investments in subsidiaries has not been recognised as the Group is able to control the timing of reversal 
of the difference, and reversal is not expected in the foreseeable future. If the temporary difference was reversed 
in form of distributions remitted to the Company, then an enacted tax rate of 5-15% would apply.

(c)  Recognised deferred tax asset on tax loss carried forward

Deferred tax asset recognised in respect of tax loss carried forward relates to losses accumulated by Group’s subsidiary 
LLC Fresh Market that develops a discounter chain and does not yet generate profit. Russian tax legislation does not 
limit the period into which a tax loss can be carried forward.

The Group determined that future taxable profits will be available in foreseeable future against which accumulated 
losses can be utilised. In making this assessment the Group considered that according to the discounter chain’s long-
term budget tax losses accumulated as at 31 December 2017 will be utilised within 6 years after reporting date.

(267 198)

(126 179)

(101 467)

600 507

38 578

6 613

1 234 439

585 182

-

Annual Report  2017  FINANCIAL STATEMENTS

94

(d)  Movement in temporary differences during the year

’000 RUB

Investment property

Property, plant and equipment

Construction in progress

Intangible assets

Other non-current assets

Inventories

Trade and other receivables and payables

Long-term investments

Tax loss carry-forwards

’000 RUB

Investment property

Property, plant and equipment

Construction in progress

Intangible assets

Other non-current assets

Inventories

Trade and other receivables and payables

Long-term investments

Tax loss carry-forwards

 1 January 2017

 Recognised 
in profit or loss

 Recognised 
in other 
comprehensive 
income

 31 December 
2017

 994

 (801 105)

 (267 198)

 (126 179)

 (101 467)

 600 507

 38 578

 6 613

 1 234 439

 585 182

 68 981

 176 593

 5 677

 31 530

 (1 358)

 (100 427)

 (325 681)

 -

 581 945

 437 260

 -

 -

 -

 -

 -

 -

 69 975

 (624 512)

 (261 521)

 (94 649)

 (102 825)

 500 080

6 133

 (280 970)

 -

 -

6 133

 6 613

 1 816 384

 1 028 575

 1 January 2016

 Recognised 
in profit or loss

 Recognised 
in other 
comprehensive 
income

 31 December 
2016

 (1 113)

 (565 250)

 (210 954)

 (95 313)

 (118 434)

 542 909

 (261 414)

 -

 537 207

 (172 362)

 2 107

 (235 855)

 (56 244)

 (30 866)

 16 967

 57 598

 315 877

 6 613

 697 232

 773 429

 -

 -

 -

 -

 -

 -

 (15 885)

 -

 -

 (15 885)

2017

906 496

613 421

297 535

 994

 (801 105)

 (267 198)

 (126 179)

 (101 467)

 600 507

 38 578

 6 613

 1 234 439

 585 182

2016

894 175

769 210

339 295

1 817 452

2 002 680

21  OTHER NON‑CURRENT ASSETS

’000 RUB

Long-term prepayments to entities under control of shareholder group

Prepayments for property plant and equipment

Long-term deposits to lessors

Long-term prepayments to entities under control of the shareholder group represent prepayments for rent 
of hypermarkets for the period until 2034. Related party transactions are detailed in note 34. 

O’KEY Group of Companies 
22  INVENTORIES

’000 RUB

Goods for resale

Raw materials and consumables

Write-down to net realisable value

95

2017

2016

13 261 136

13 370 212

671 255

(408 155)

700 673

(364 017)

13 524 236

13 706 868

The Group tested the stock for obsolescence and wrote down the inventories to their net realisable value, which 
resulted in a decrease of the carrying value of stock by RUB 408 155 thousand as at 31 December 2017 (2016: 
RUB 364 017 thousand). The write down to net realisable value was determined applying the percentages of discount 
on sales and write-offs of slow moving goods to the appropriate ageing of the goods. The percentages of discount 
were based on the management’s best estimate following the experience of the discount sales.

The write-down is included in cost of goods sold.

23  TRADE AND OTHER RECEIVABLES

’000 RUB

Trade receivables

VAT receivable

Prepaid taxes other than income tax

Prepaid income tax

Bonuses receivable from suppliers

Other receivables

Receivable from sale of supermarkets

2017

449 882

376 414

179 532

46 814

1 732 884

818 629

6 671 686

2016

545 464

1 562 138

132 565

14 282

3 081 243

535 318 

-

10 275 841

5 871 010

The Group’s exposure to credit and currency risks and impairment losses related to trade and other receivables are 
disclosed in note 30.

24  NON‑CURRENT ASSETS HELD FOR SALE

’000 RUB

Balance at 1 January 2017

Transfer to assets held for sale

Disposals 

Balance at 31 December 2017

 Leasehold 
improvements

 -

 100 493

 -

 100 493

 Equipment

 Total

 -

 93 114

 (64 018)

 29 096

 -

 193 607

 (64 018)

 129 589

Non-current assets held for sale represent property, plant and equipment of 4 supermarkets that will be disposed 
in 2018 (see note 8). These assets are measured at net book value which is lower than their fair value less costs to sell. 
The fair value measurement for assets held for sale has been categorised as a Level 2 fair value measurement and is 
based on the prices in the agreement with the buyer.

Annual Report  2017  FINANCIAL STATEMENTS

96

25  CASH AND CASH EQUIVALENTS

’000 RUB

Cash on hand 

Bank current account

Term deposits 

Cash in transit

Cash and cash equivalents 

2017

235 348 

1 203 654

4 145 533

2 165 642

7 750 177

2016

417 766

589 988

8 240 763

2 214 950

11 463 467

Term deposits had original maturities of less than three months.

The Group keeps its deposits in the following banks: VTB bank, Saint-Petersburg bank, Unicredit bank, BNP Paribas.

The Group’s exposure to credit and currency risks related to cash and cash equivalents is disclosed in note 30.

26  EQUITY

Reconciliation of number of shares from 1 January to 31 December is provided in the table below.

Number of shares unless otherwise stated

Par value

On issue at 1 January

On issue at 31 December, fully paid

 Ordinary shares

2017

2016

 EUR 0.01

 EUR 0.01

 269 074 000

 269 074 000

 269 074 000

 269 074 000

As at 31 December 2017 the Group’s subscribed share capital of RUB 119 440 thousand (EUR 2 691 thousand) is 
represented by 269 074 000 shares with a par value of 0.01 EUR each.

In accordance with Luxemburg Company Law, the Company is required to transfer a minimum of 5% of its net profits 
for each financial year to a legal reserve. This requirement ceases to be necessary once the balance of the legal reserve 
reaches 10% of the issued share capital. The legal reserve is not available for distribution to the shareholders. There 
were no transfers to legal reserve during 2017 (2016: nil). 

In January 2017 the Group paid interim dividends to shareholders in the amount of RUB 1 465 798 thousand (2016: 
RUB 1 472 411 thousand). Interim dividends paid were recognised as distribution to owners in the Consolidated 
Statement of Changes in Equity. 

Dividends per share recognised as distribution to shareholders for the year ended 31 December 2017 amounted 
to RUB 5.5 (2016: RUB 5.5).

27  EARNINGS/(LOSS) PER SHARE

The calculation of basic earnings per share at 31 December 2017 was based on the profit attributable to ordinary 
shareholders of RUB 3 166 913 thousand (2016: loss RUB 137 790 thousand), and a weighted average number 
of ordinary shares outstanding of 269 074 000, calculated as shown below. The Company has no dilutive potential 
ordinary shares.

Number of shares

Issued shares at 1 January

Weighted average number of shares for the year ended 31 December

2017

2016

 269 074 000

 269 074 000

 269 074 000

 269 074 000

O’KEY Group of Companies28  LOANS AND BORROWINGS

97

This note provides information about the contractual terms of the Group’s interest-bearing loans and borrowings, 
which are measured at amortised cost. For more information about the Group’s exposure to interest rate, foreign 
currency and liquidity risk, see note 30.

’000 RUB

Non-current liabilities

Secured bank loans

Unsecured bank facilities

Unsecured bonds

Unsecured loans from related parties

Current liabilities

Secured bank loans

Unsecured bank facilities

Unsecured bonds 

Unsecured loans from related parties

Unsecured loans from third parties

Loans and borrowings

Unsecured bonds interest

Interest accrued on loans

Interest accrued on loans and borrowings

2017

2016

-

2 500 000

19 466 346

23 000 000

5 213 006

-

5 243 118

929 960

24 679 352

31 673 078

 1 600 000

 3 913 823

 5 030 112

 883 096

 2 850

2 500 000

1 000 000

962 410

-

2 850

 11 429 881

4 465 260

 213 776

 18 121

 231 897

146 904

9 966

156 870

 11 661 778

4 622 130

As at 31 December 2017 loans and borrowings with carrying value of RUB 1 600 000 thousand were secured by 
property, plant and equipment (2016: RUB 5 000 000 thousand). Refer to note 33.

As at 31 December 2017 the Group has RUB 13 800 000 thousand (2016: RUB 15 800 000 thousand) of undrawn, 
committed borrowing facilities available in respect of which all conditions present had been met. Proceeds from these 
facilities may be used to finance operating and investing activities, if necessary.

(a)  Terms and debt repayment schedule

Terms and conditions of outstanding loans were as follows:

’000 RUB

31 December 2017

31 December 2016

Currency

Year 
of maturity

Face value

Carrying 
amount

Face value

Carrying 
amount

Unsecured bonds

Secured bank facility

Unsecured bank facility

Unsecured loans from 
related parties

Unsecured loans from other 
companies

RUB

RUB

RUB

USD

RUB

2020 – 2021

10 243 118

10 243 118

6 205 528

6 205 528

 2018

1 600 000

1 600 000

5 000 000

5 000 000

2018 – 2021

23 380 169

23 380 169

24 000 000

24 000 000

2021

883 096

883 096

929 960

929 960

2018

2 850

2 850

2 850

2 850

36 109 233

36 109 233

36 138 338

36 138 338

Annual Report  2017 
 
  FINANCIAL STATEMENTS

98

Compliance with loan covenants

The Group monitors compliance with loan covenants on an ongoing basis. Where noncompliance is unavoidable 
in management’s view, the Group requests waiver letters from the banks before the year-end, confirming that 
the banks shall not use its right to demand early redemption.

At 31 December 2017 and during the year then ended the Group complied with all loan covenants.

(b)  Reconciliation of movements of liabilities to cash flows arising from financing activities

’000 RUB

 Note

Balance at 1 January 2017

Changes from financing cash flows

Proceeds from loans and borrowings

Repayment of  loans and borrowings

Interest paid

Dividends paid

Other financial payments 

Total changes from financing cash flows

Other changes

Accrued interests

Dividends declared

Reclassification from hedging reserve

Changes in fair value of hedge recognized in 
other comprehensive income

Effect of changes in foreign exchange rates

Total other changes

Balance at 31 December 2017

29  TRADE AND OTHER PAYABLES

’000 RUB

Trade payables   

Advances received

Taxes payable (other than income tax)

Payables to staff

Deferred income

Interest rate swap liability

Other current payables

 Loans and 
borrowings

36 295 208

 Interest rate 
swap liability

147 019

7 685 500

(7 663 017)

(3 655 488)

-

(25 140)

(3 658 145)

26

-

-

-

-

(63 200)

(63 200)

 Dividends 
payable

-

-

-

-

(1 465 798)

-

 Total

36 442 227

7 685 500

(7 663 017)

(3 655 488)

 (1 465 798)

 (88 340)

(1 465 798)

(5 187 143)

3 766 143

63 200

-

-

1 465 798

-

-

-

(62 076)

3 704 067

36 341 130

(52 857)

30 665

-

41 008

124 827

-

-

-

1 465 798

3 829 343

1 465 798

(52 857)

30 665

(62 076)

5 210 873

-

36 465 957

2017

2016

25 946 694

29 374 499

322 048

990 862

1 216 184

106 275

124 827

147 841

350 816

1 085 381

1 339 925

99 489

147 019

83 763

28 854 731

32 480 892

The Group’s exposure to currency and liquidity risk related to trade and other payables is disclosed in note 30.

O’KEY Group of Companies 
30  FINANCIAL INSTRUMENTS AND RISK MANAGEMENT

99

(a)  Overview

The Group has exposure to the following risks from its use of financial instruments:

 » credit risk;
 » liquidity risk;
 » market risk.

This note presents information about the Group’s exposure to each of the above risks, the Group’s objectives, policies 
and processes for measuring and managing risk, and the Group’s management of capital. Further quantitative 
disclosures are included throughout these consolidated financial statements.

Risk management framework

The Board of Directors has overall responsibility for the establishment and oversight of the Group’s risk management 
framework.

The Group’s risk management policies are established to identify and analyse the risks faced by the Group, to set 
appropriate risk limits and controls, and to monitor risks and adherence to limits. Risk management policies are 
reviewed regularly to reflect changes in market conditions and the Group’s activities. The Group, through its training 
and management standards and procedures, aims to develop a disciplined and constructive control environment 
in which all employees understand their roles and obligations.

The Group’s Audit Committee oversees how management monitors compliance with the Group’s risk management 
policies and procedures and reviews the adequacy of the risk management framework in relation to the risks faced 
by the Group. The Group’s Audit Committee is assisted in its oversight role by Internal Audit. Internal Audit undertakes 
both regular and ad hoc reviews of risk management controls and procedures, the results of which are reported 
to the Audit Committee.

(b)  Credit risk

Credit risk is the risk of financial loss to the Group if a customer or counterparty to a financial instrument fails to meet 
its contractual obligations, and arises principally from the Group’s receivables from customers, bonuses receivable 
and investments.

(i)  Exposure to credit risk

The carrying amount of financial assets represents the maximum credit exposure. The maximum exposure to credit risk 
at the reporting date was:

’000 RUB

Trade and other receivables

Cash and cash equivalents

Note

 Carrying amount

 23

 25

2017

9 673 081

7 750 177

17 423 258

2016

4 162 025

11 463 467

15 625 492

Due to the fact that the Group’s principal activities are located in the Russian Federation the credit risk is mainly 
associated with its domestic market. The credit risks associated with foreign counterparties are considered to be 
remote, as there are only few foreign counterparties and they were properly assessed for creditability.

(ii)  Trade and other receivables

The Group has no considerable balance of trade receivables because the majority of its customers are retail 
consumers, who are not provided with any credit. Therefore the Group’s trade receivables primarily include receivables 
from tenants and receivables connected to provision of advertising services. Usually the Group provides advertising 
services to suppliers of goods sold in O’Key stores. Thus, the credit risk in part of trade receivables is mostly managed 
through procedures for selection of suppliers and tenants. 

Annual Report  2017  FINANCIAL STATEMENTS

100

The Group establishes an allowance for impairment that represents its estimate of incurred losses in respect of trade 
and other receivables. The main component of this allowance is a specific loss component that relates to individually 
significant exposures.

Impairment losses 

The aging of trade and other receivables at the reporting date was:

’000 RUB

Gross  
2017

Impairment  
2017

Not overdue and past due less than 90 days

9 496 464

Past due 90-180 days

Past due 181-360 days

More than 360 days

39 160

63 386

107 974

9 706 984

-

-

-

(33 903)

(33 903)

Gross  
2016

4 045 013

43 875

36 658

67 736

4 193 282

Impairment  
2016

-

-

-

(31 257)

(31 257)

The movement in the allowance for impairment in respect of trade receivables during the year was as follows:

’000 RUB

Balance at beginning of the year

Impairment loss recognised

Impairment loss reversed 

Balance at end of the year

2017

31 257

2 646

 -

33 903

2016

29 277

1 980

 - 

31 257

The management has performed a thorough analysis of the recoverability of the receivables and impaired the balances 
outstanding for more than 1 year. Based on past experience management believes that normally the balances 
outstanding less than 360 days should not be impaired.

(iii)  Cash and cash equivalents

The Group held cash and cash equivalents of RUB 7 750 177 thousand at 31 December 2017 (2016: 
RUB 11 463 467 thousand), which represents its maximum credit exposure on these assets. Cash and cash equivalents 
are mainly held with banks which are rated from Ba2 to Ba3 based on Moody’s rating.

(c)  Liquidity risk

Liquidity risk is the risk that the Group will encounter difficulty in meeting the obligations associated with its financial 
liabilities that are settled by delivering cash or another financial asset. The Group’s approach to managing liquidity is 
to ensure, as far as possible, that it will always have sufficient liquidity to meet its liabilities when due, under both normal 
and stressed conditions, without incurring unacceptable losses or risking damage to the Group’s reputation.

Liquidity risk management is a responsibility of the Treasury under the supervision of the Group’s Financial Director. 
The Group’s liquidity risk management objectives are as follows:

 » Maintaining financial independence: a share of one creditor in debt portfolio should not exceed 30%;
 » Maintaining financial stability: the ratio DEBT/EBITDA should not exceed 4.0;
 » Monitoring of compliance with debt covenants;
 » Planning: timely preparation of operating, investing and financing cash-flow forecasts on rolling basis.

O’KEY Group of Companies 
(i)  Exposure to liquidity risk

101

The following are the contractual maturities of financial liabilities, including future interest payments:

2017 
’000 RUB

 Carrying 
 amount

 Contractual cash 
flows

 0-6 mths

 6-12 mths

 1-5 yrs

Non-derivative financial liabilities

Secured bank loan

Unsecured bonds

Unsecured bank facilities

Unsecured loans from related parties

Unsecured loans from other companies

1 600 732

10 457 192

23 397 231

883 096

2 879

(1 702 265)

(415 805)

(1 286 460)

-

(12 556 532)

(753 080)

(5 447 923)

(6 355 529)

(28 089 592)

(2 267 729)

(3 727 947)

(22 093 916)

(900 516)

(900 516)

(2 878)

(2 878)

-

-

-

-

-

-

Trade and other payables

27 435 546

(27 435 546)

(27 435 546)

63 776 676

(70 687 329)

(31 775 554)

(10 462 330)

(28 449 445)

As at 31 December 2017 Group’s current liabilities exceed current assets by RUB 8 545 090 thousand (2016: 
RUB 5 892 343 thousand). Excess of current liabilities over current assets is usual for retail industry. The Group uses 
excess of trade and other payables over inventory to finance its investing activities.

2016 
’000 RUB

Non-derivative financial liabilities

Secured bank loan

Unsecured bonds

 Carrying 
 amount

 Contractual cash 
flows

 0-6 mths

 6-12 mths

 1-5 yrs

5 001 141

6 352 432

(5 467 111)

(1 445 164)

(1 394 695)

(2 627 252)

(7 574 128)

(1 076 276)

(734 925)

(5 762 927)

Unsecured bank facilities

24 008 799

(31 602 297)

(2 214 692)

(1 202 048)

(28 185 557)

Unsecured loans from related parties

Unsecured loans from other companies

929 960

2 876

(1 010 471)

(2 878)

(37 096)

(2 878)

Trade and other payables

30 945 206

(30 945 206)

(30 945 206)

(37 096)

(936 279)

-

-

-

-

67 240 414

(76 602 091)

(35 721 312)

(3 368 764)

(37 512 015)

In April 2016 the Group placed unsecured bonds on Moscow Exchange in the amount of RUB 5 000 000 thousand. 
The bonds mature after 5 years in 2021. However, bond holders have an option to claim repayment after 2.5 years – 
in October 2018.

(d)  Market risk

Market risk is the risk that changes in market prices, such as foreign exchange rates, interest rates and equity prices will 
affect the Group’s income or the value of its holdings of financial instruments. The objective of market risk management is 
to manage and control market risk exposures within acceptable parameters, while optimising the return.

The Group buys derivatives in order to manage market risk. All such transactions are carried out within the guidelines set 
in Group’s policy on hedging market risk. The Group applies hedge accounting in order to manage volatility in profit or loss.

(i)  Currency risk

The Group holds its business in the Russian Federation and mainly collects receivables nominated in Russian Roubles. 
However, financial assets and liabilities of the Group are also denominated in other currencies, primarily US Dollar.

Thus the Group is exposed to currency risk, which may materially influence the financial position and financial results 
of the Group through the change in carrying value of financial assets and liabilities and amounts on foreign exchange 
rate gains or losses. The Group ensures that its exposure is kept to an acceptable level by keeping the proportion 
of financial assets and liabilities in foreign currencies to total financial liabilities at an acceptable level. From time to time 
the Group converts assets and liabilities from one currency to another. The Group regularly considers the necessity 
of using derivatives to hedge its exposure to currency risk.

Annual Report  2017 
  FINANCIAL STATEMENTS

102

Exposure to currency risk

The Group’s exposure to foreign currency risk was as follows based on notional amounts:

’000 RUB

USD-denominated USD-denominated

Trade and other receivables

Cash and cash equivalents

Unsecured loans from related parties

Trade and other payables

Gross exposure

Net exposure

The following significant exchange rates applied during the year:

2017

2 025

7 853

(883 096)

(439 046)

(1 312 264)

(1 312 264)

2016

1 760

3 582

(929 960)

(176 595)

(1 101 213)

(1 101 213)

Russian Rouble equals

USD

Sensitivity analysis

Average rate

Reporting date rate

2017

58.3529

2016

67.0349

2017

57.6002

2016

60.6569

A 20% weakening of the RUB against USD at 31 December 2017 would have decreased equity and profit and loss 
by RUB (262 453) thousand (2016: RUB 220 243 thousand). This analysis is based on foreign currency exchange rate 
variances that the Group considered to be reasonably possible at the end of the reporting period. The analysis assumes 
that all other variables, in particular interest rates, remain constant. The analysis was performed on the same basis 
for 2016.

A strengthening of the RUB against USD at 31 December 2017 would have had the equal but opposite effect on equity 
and profit and loss, on the basis that all other variables remain constant.

(ii)  Interest rate risk

The Group has material exposure to interest rate risk. As at 31 December 2017, 7% of the Group’s interest bearing 
financial liabilities were subject to re-pricing within 6 months after the reporting date (2016: 6%). 

The Group uses swap to hedge its exposure to variability of interest rates. As at 31 December 2017 the Group 
had interest swap agreement with VTB bank. Under this agreement the Group swaps Mosprime rate for fixed 
rate. At inception, the swap had a maturity of three years. As at 31 December 2017 fair value of swap liability was 
RUB 124 827 thousand (31 December 2016: RUB 147 018 thousand).

Profile

At the reporting date the interest rate profile of the Group’s interest-bearing financial instruments was:

’000 RUB

Fixed rate instruments

Financial assets

Financial liabilities

Variable rate instruments

Financial liabilities

 Carrying amount

2017

2016

4 145 533

8 240 763

(28 637 411)

(36 295 208)

(7 703 719)

-

O’KEY Group of CompaniesCash flow sensitivity analysis for variable rate instruments

103

A change of 500 basis points in interest rates at the reporting date would have increased (decreased) equity and profit 
or loss by the amounts shown below. This analysis assumes that all other variables, in particular foreign currency rates, 
remain constant. The analysis was performed on the same basis for 2016.

’000 RUB

2017

Variable rate instruments

Interest rate swap

Cash flow sensitivity (net)

2016

Variable rate instruments

Interest rate swap

Cash flow sensitivity (net)

Profit or loss

Equity

500 bp 
increase

500 bp  
decrease

500 bp 
increase

500 bp  
decrease

(385 000)

75 000

(310 000)

-

75 000

75 000

385 000

(75 000)

310 000

-

(75 000)

(75 000)

-

90 205

96 306

-

96 306

96 306

-

(102 946)

(102 946)

-

(96 845)

(96 845)

(e)  Offsetting of financial assets and financial liabilities

The Group may enter into sales and purchase agreements with the same counterparty in the normal course 
of business. The related amount receivable and payable do not always meet the criteria for offsetting in the statement 
of financial position. This is because the Group may not have any currently legally enforceable right to offset recognised 
amounts, because the right to offset may be enforceable only on the occurrence of future events. In particular, 
in accordance with the Russian civil law an obligation can be settled by offsetting against a similar claim if it is due, has 
no maturity or is payable on demand.

The following table sets out the carrying amounts of recognised financial instruments that are subject to the above 
agreements.

’000 RUB

31 December 2017

Gross amounts

Amounts offset in accordance with IAS 32 offsetting criteria

Net amounts presented in the statement of financial position

Amounts related to recognised financial instruments that do not meet some or all 
of the offsetting criteria 

Net amount

31 December 2016

Gross amounts

Amounts offset in accordance with IAS 32 offsetting criteria

Net amounts presented in the statement of financial position

Amounts related to recognised financial instruments that do not meet some or all 
of the offsetting criteria 

Net amount

Trade and other 
receivables

Trade and other 
payables

1 155 608

(65 665)

1 089 943

2 641 689

(65 665)

2 576 025

(1 083 445)

(1 083 445)

 6 498

1 492 580

2 356 574 

13 602 195 

(5 013) 

2 351 561 

(2 351 561) 

(5 013)

13 597 182 

(2 351 561)

-

11 245 621 

The net amounts presented in the statement of financial position disclosed above form part of trade and other 
receivables and trade and other payables, respectively. Other amounts included in these line items do not meet 
the criteria for offsetting and are not subject to the agreements described above.

Amounts offset in accordance with IAS 32 offsetting criteria comprise mainly trade payables for goods and bonuses 
receivable from suppliers.

Annual Report  2017  FINANCIAL STATEMENTS

104

(f)  Fair values

Basis for determination of fair value of financial assets and liabilities is disclosed in note 5. Fair value of Group’s financial 
assets and liabilities, including loans and borrowings, approximates their carrying amounts.

(g)  Fair value hierarchy

Group’s derivative financial assets and liabilities comprise interest rate swap which is carried at fair value. Fair value 
of swap was determined based on observable market data (Level 2 fair value), including forward interest rates. 
The Group has no financial assets and liabilities measured at fair value based on unobservable inputs (Level 3 fair value).

Group’s bonds are listed on Moscow Exchange. Fair value of bonds payable was determined for disclosure purposes 
based on active market quotations (Level 1 fair value).

(h)  Capital management

The Group’s policy is to maintain a strong capital base so as to maintain investor, creditor and market confidence 
and to sustain future development of the business. Neither the Company nor its subsidiaries are subject to externally 
imposed capital requirements, except for statutory requirement in relation to minimum level of share capital; the Group 
follows this requirement. 

31  OPERATING LEASES

Leases as lessee

The Group has both owned and leased land plots. The owned land plots are included in property, plant and equipment. 
Leased land plots are treated as operating leases. In case the Group incurs costs directly attributable to acquisition 
of operating lease rights, these costs are capitalised as initial cost of land lease and are amortised over the period 
of the lease (49-51 years). The further information on leases is detailed below.

When the Group leases land plots under operating leases, the lessors for these leases are State authorities and third 
parties. The leases are typically run for 2-3 years, after which long term operating lease contract is concluded 
for 49 years.

The Group also rents premises under operating leases. These leases typically run up to 10 years, although some leases 
may be for longer periods. Property leases can be renewed based on mutual agreement of the lessor and the Group. 
The Group has subleases. Fees payable by the Group for operating leases of stores comprise fixed payments 
and contingent rent which is determined as an excess of 2%-6% of the revenue of related stores over the fixed rent rate.

During the year ended 31 December 2017 RUB 5 901 883 thousand was recognised as an expense (including 
amortisation of Lease rights amounting to RUB 144 139 thousand) in the profit and loss in respect of operating leases 
(2016: RUB 5 518 550 thousand). Contingent rent recognised as an expense for the year ended 31 December 2017 
amounted to RUB 241 081 thousand (2016: RUB 467 947 thousand).

At 31 December, the future minimum lease payments under non-cancellable leases were payable as follows.

’000 RUB

Less than one year

Between one and five years

More than five years

2017

2016

2 831 840 

3 771 246

11 119 850

25 419 104

39 370 794

14 239 837

30 089 728

48 100 811

O’KEY Group of CompaniesLeases as lessor

105

The Group leases out its investment property and some space in the buildings of hypermarkets. During the year ended 
31 December 2017 RUB 1 738 525 thousand was recognised as rental income in the consolidated statement of profit 
or loss and other comprehensive income (2016: RUB 1 620 671 thousand). All leases where the Group is lessor are 
cancellable. The Group has contingent rent arrangements.

Contingent rent recognised as income amounted to RUB 100 828 thousand for the year ended 31 December 2017 
(2016: RUB 79 877 thousand). Contingent rent is determined as an excess of 4%-20% of the tenant’s revenue over 
the fixed rent rate.

32  CAPITAL COMMITMENTS

The Group has capital commitments to acquire property, plant and equipment and 

intangible assets amounting to RUB 867 441 thousand as at 31 December 2017 (2016: RUB 1 078 308 thousand). 
The capital commitments mostly consist of construction contracts for stores.

33  CONTINGENCIES

(a)  Legal proceedings

From time to time and in the normal course of business, claims against the Group are received. On the basis of its own 
estimates and both internal and external professional advice management is of the opinion that no material losses will 
be incurred in respect of claims.

(b)  Taxation contingencies

The taxation system in the Russian Federation continues to evolve and is characterised by frequent changes 
in legislation, official pronouncements and court decisions, which are sometimes contradictory and subject to varying 
interpretation by different tax authorities. 

Taxes are subject to review and investigation by a number of authorities, which have the authority to impose severe 
fines, penalties and interest charges. A tax year remains open for review by the tax authorities during the three 
subsequent calendar years; however, under certain circumstances a tax year may remain open longer. Recent events 
within the Russian Federation suggest that the tax authorities are taking a more assertive and substance-based position 
in their interpretation and enforcement of tax legislation.

These circumstances may create tax risks in the Russian Federation that are substantially more significant than 
in other countries. Management believes that it has provided adequately for the Group’s tax positions based on its 
interpretations of applicable Russian tax legislation, official pronouncements and court decisions. In addition to tax 
liabilities recognised in these consolidated financial statements, the Group is exposed to uncertain tax positions 
for which no provision has been made because management has assessed that additional payments are not probable. 
However, the interpretations of the relevant authorities could differ. If the authorities are successful in enforcing their 
interpretations, the maximum unrecognised exposures approximate RUB 1 300 million as at 31 December 2017.

(c)  Assets pledged or restricted

The Group has the following assets pledged as collateral for loans and borrowings:

’000 RUB

Property, plant and equipment (carrying value)

Total

Note

17

2017

2 471 050

2 471 050

2016

2 529 768

2 529 768

Annual Report  2017  FINANCIAL STATEMENTS

106

34  RELATED PARTY TRANSACTIONS

(a)  Major shareholders

As at 31.12.2017 the Company considers as its major shareholders Mr. Troitskii (indirectly holds 33.048%) 
and Mr. Volchek (indirectly holds 29.52%); Mr. Korzhev indirectly holds 11.73% shares of the Company.

(b)  Transactions with management

(i)  Management remuneration

Key management received the following remuneration during the year, which is included in personnel costs (see 
note 12)

’000 RUB

Salaries and bonuses

Social security contributions

Long-service bonus

Other payments

2017

339 537

14 490

163 120

6 900

524 047

2016

359 436

10 718

98 358

7 500

476 012

In addition members of Board of Directors received remuneration in the amount of RUB 48 531 thousand for the year 
ended 31 December 2017 (2015: RUB 59 942 thousand) which is included in legal and professional expenses. 

(c)  Transactions with other related parties

Other related parties are entities which belong to the shareholder group (see note 1).

The Group’s other related party transactions are disclosed below.

(i)  Revenue

’000 RUB

Services provided:

Other related parties

Transaction value 
2017

Transaction value 
2016

Trade receivable 
2017

Trade receivable 
2016

2 402

2 402

2 225 

2 225

289

289

94

94

All outstanding balances with related parties are to be settled in cash within six months of the reporting date. None 
of the balances are secured.

O’KEY Group of Companies(ii)  Expenses

’000 RUB

Other related parties

Including:

Rental fee

Reimbursement of utilities

Reimbursement of other expenses

Other services received:

Other related parties

Finance costs:

Other related parties

107

Transaction value 
2017

Transaction value 
2016

Prepayments 
2017

Prepayments 
2016

(831 117)

(788 700)

1 082 999

921 195

(702 645)

(57 771)

(70 701)

(653 097) 

(73 197)

(62 406) 

-

-

-

-

-

-

(1 618)

(2 756) 

3 608

2 143

(71 483) 

(904 218)

(81 347) 

(872 803) 

-

-

1 086 607

923 338

All outstanding balances with related parties, except for prepayments for operating leases, are to be settled in cash 
within six months of the reporting date. None of the balances are secured.

Outstanding balance of RUB 1 082 999 thousand as at 31 December 2017 comprises prepayments for rent of hypermarkets 
for the period until 2034 amounting to RUB 1 107 623 thousand and current liabilities for rent of hypermarkets in the amount 
of RUB 24 624 thousand. Long-term part of prepayments amounting to RUB 906 496 thousand is disclosed in note 21. 
Terms of the leases are such that the Group pays rentals which include the reimbursement of all operating expenses related 
to these hypermarkets and nearby leased areas and a certain percentage of the Group’s retail revenue from the operation 
of these hypermarkets.

Interest costs on loans from related parties amounted to RUB 71 483 thousand for the year ended 31 December 2017 
(2016: RUB 81 347 thousand) and were recorded as finance costs in profit or loss.

(iii)  Loans

’000 RUB

Loans paid back:

Other related parties

Amount 
loaned
2017

Amount 
loaned
2016

Outstanding 
balance
2017

Outstanding 
balance
2016

-

-

(883 096)

(929 960)

The loans from other related parties bear interest at 8% per annum and are payable on demand.

(d)  Pricing policies

Related party transactions are not necessarily based on market prices.

35  EVENTS SUBSEQUENT TO THE REPORTING DATE

In January 2018 the Group paid interim dividends to shareholders in the amount of RUB 1 883 083 thousand.

36  BASIS OF MEASUREMENT

The consolidated financial statements are prepared on the historical cost basis except for the following:

 » Derivative financial instruments are stated at fair value;
 » Liabilities incurred in cash-settled share-based payment transactions are remeasured at fair value;
 » Investment property is remeasured at fair value.

Annual Report  2017  FINANCIAL STATEMENTS

108

37  SIGNIFICANT ACCOUNTING POLICIES

The accounting policies set out below have been consistently applied to all periods presented in these consolidated 
financial statements, and have been applied consistently by Group entities.

(a)  Basis of consolidation

(i)  Subsidiaries

Subsidiaries are entities controlled by the Group. The financial statements of subsidiaries are included 
in the consolidated financial statements from the date that control commences until the date that control ceases. 
The accounting policies of subsidiaries have been changed when necessary to align them with the policies adopted by 
the Group. 

(ii)  Transactions eliminated on consolidation

Intra-group balances and transactions, and any unrealised income and expenses arising from intra-group transactions, 
are eliminated in preparing the consolidated financial statements.

(b)  Foreign currency

(i)  Foreign currency transactions

Transactions in foreign currencies are translated to the respective functional currencies of Group entities at exchange 
rates at the dates of the transactions. Monetary assets and liabilities denominated in foreign currencies at the reporting 
date are retranslated to the functional currency at the exchange rate at that date. The foreign currency gain or loss 
on monetary items is the difference between amortised cost in the functional currency at the beginning of the period, 
adjusted for effective interest and payments during the period, and the amortised cost in foreign currency translated 
at the exchange rate at the end of the reporting period. 

Non-monetary assets and liabilities denominated in foreign currencies that are measured at fair value are retranslated 
to the functional currency at the exchange rate at the date that the fair value was determined. Non-monetary items 
in a foreign currency that are measured based on historical cost are translated using the exchange rate at the date 
of the transaction. 

Foreign currency differences arising in retranslation are recognised in profit or loss.

(ii)  Foreign operations

The assets and liabilities of foreign operations are translated to RUB at the exchange rates at the reporting date. 
The income and expenses of foreign operations are translated to RUB at exchange rates at the dates of the transactions.

Foreign currency differences are recognised directly in other comprehensive income. Since 1 January 2005, 
the Group’s date of transition to IFRSs, such differences have been recognised in the foreign currency translation 
reserve. When a foreign operation is disposed of such that control or joint control is lost, the cumulative amount 
in the translation reserve related to that foreign operation is reclassified to profit or loss as part of the gain or loss 
on disposal. When the Group disposes of only part of its interest in a subsidiary that includes a foreign operation while 
retaining control, the relevant proportion of the cumulative amount is reattributed to non-controlling interests. When 
the Group disposes of only part of its investment in joint venture that includes a foreign operation while retaining joint 
control, the relevant proportion of the cumulative amount is reclassified to profit or loss.

Foreign exchange gains and losses arising from a monetary item received from or payable to a foreign operation, 
the settlement of which is neither planned nor likely in the foreseeable future, are considered to form part of a net 
investment in a foreign operation and are recognised in other comprehensive income, and are presented within equity 
in the foreign currency translation reserve.

(c)  Financial instruments

Non-derivative financial instruments comprise trade and other receivables, cash and cash equivalents, loans 
and borrowings, and trade and other payables.

O’KEY Group of Companies(i)  Non-derivative financial assets and financial liabilities – recognition and derecognition

109

The Group initially recognises loans and receivables and debt securities issued on the date that they are originated. 
All other financial assets and financial liabilities are recognised initially on the trade date at which the Group becomes 
a party to the contractual provisions of the instrument.

The Group derecognises a financial asset when the contractual rights to the cash flows from the asset expire, or it 
transfers the rights to receive the contractual cash flows on the financial asset in a transaction in which substantially all 
the risks and rewards of ownership of the financial asset are transferred. Any interest in transferred financial assets that 
is created or retained by the Group is recognised as a separate asset or liability.

The Group derecognises a financial liability when its contractual obligations are discharged or cancelled or expire.

Financial assets and liabilities are offset and the net amount presented in the statement of financial position when, 
and only when, the Group has a legal right to offset the amounts and intends either to settle on a net basis or to realise 
the asset and settle the liability simultaneously.

(ii)  Non-derivative financial assets – measurement

The Group has the following non-derivative financial assets: loans and receivables.

Loans and receivables are financial assets with fixed or determinable payments that are not quoted in an active market. 
Such assets are recognised initially at fair value plus any directly attributable transaction costs. Subsequent to initial 
recognition loans and receivables are measured at amortised cost using the effective interest method, less any 
impairment losses.

Loans and receivables comprise trade and other receivables and cash and cash equivalents.

Cash and cash equivalents comprise cash balances and call deposits with original maturities of three months or less. 
Bank overdrafts that are repayable on demand and form an integral part of the Group’s cash management are included 
as a component of cash and cash equivalents for the purpose of the statement of cash flows.

(iii)  Non-derivative financial liabilities – measurement

The Group has the following non-derivative financial liabilities: loans and borrowings, bank overdrafts, and trade 
and other payables.

Such financial liabilities are recognised initially at fair value less any directly attributable transaction costs. Subsequent 
to initial recognition, these financial liabilities are measured at amortised cost using the effective interest method.

(iv)  Derivative financial instruments

The Group holds derivative financial instruments to hedge its interest rate and foreign currency risk exposures.

On initial designation of the hedge, the Group formally documents the relationship between the hedging instruments 
and hedged items, including the risk management objectives and strategy in undertaking the hedge transaction, 
together with the methods that will be used to assess the effectiveness of the hedging relationship. The Group 
makes an assessment, both at the inception of the hedge relationship as well as on an ongoing basis, whether 
the hedging instruments are expected to be “highly effective” in offsetting the changes in the fair value or cash flows 
of the respective hedged items during the period for which the hedge is designated, and whether the actual results 
of each hedge are within a range of 80-125 percent. For a cash flow hedge of a forecast transaction, the transaction 
should be highly probable to occur and should present an exposure to variations in cash flows that could ultimately 
affect reported net income.

Derivatives are recognised initially at fair value; attributable transaction costs are recognised in profit or loss when 
incurred. Subsequent to initial recognition, derivatives are measured at fair value, and changes therein are accounted 
for as described below.

When a derivative is designated as the hedging instrument in a hedge of the variability in cash flows attributable 
to a particular risk associated with a recognised asset or liability or a highly probable forecast transaction that 
could affect profit or loss, the effective portion of changes in the fair value of the derivative is recognised 
in other comprehensive income and presented in the hedging reserve in equity. The amount recognised in other 
comprehensive income is removed and included in profit or loss in the same period as the hedged cash flows 
affect profit or loss under the same line item in the statement of profit and loss and other comprehensive income 
as the hedged item. Any ineffective portion of changes in the fair value of the derivative is recognised immediately 
in profit or loss.

Annual Report  2017  FINANCIAL STATEMENTS

110

If the hedging instrument no longer meets the criteria for hedge accounting, expires or is sold, terminated, exercised, 
or the designation is revoked, then hedge accounting is discontinued prospectively. The cumulative gain or loss 
previously recognised in other comprehensive income and presented in the hedging reserve in equity remains there 
until the forecast transaction affects profit or loss. If the forecast transaction is no longer expected to occur, then 
the balance in other comprehensive income is recognised immediately in profit or loss.

(d)  Transactions with owners

(i)  Ordinary shares/share capital

Ordinary shares are classified as equity. Incremental costs directly attributable to issue of ordinary shares and share 
options are recognised as a deduction from equity, net of any tax effects.

(ii)  Distributions to owners/contributions from owners

The dividends paid to the shareholders are recognised directly in equity once the decision on the payment takes place. 
The transfers of assets to the related parties (companies under the control of the Group’s ultimate shareholder group) 
or other benefits to such related parties are recognised directly in equity as distributions to the shareholders.

(e)  Property, plant and equipment

(i)  Recognition and measurement

Items of property, plant and equipment, except for land, are measured at cost less accumulated depreciation 
and impairment losses. The cost of property, plant and equipment at 1 January 2005, the date of transition to IFRSs, 
was determined by reference to its fair value at that date.

Cost includes expenditure that is directly attributable to the acquisition of the asset. The cost of self-constructed assets 
includes the cost of materials and direct labour, any other costs directly attributable to bringing the asset to a working 
condition for their intended use, the costs of dismantling and removing the items and restoring the site on which they 
are located, and capitalised borrowing costs. Purchased software that is integral to the functionality of the related 
equipment is capitalised as part of that equipment.

Any gain or loss on disposal of an item of property, plant and equipment is determined by comparing the proceeds 
from disposal with the carrying amount of property, plant and equipment, and is recognised net within “other income” 
in profit or loss. 

(ii)  Subsequent costs

The cost of replacing part of an item of property, plant and equipment is recognised in the carrying amount of the item 
if it is probable that the future economic benefits embodied within the part will flow to the Group and its cost can be 
measured reliably. The carrying amount of the replaced part is derecognised. The costs of the day-to-day servicing 
of property, plant and equipment are recognised in profit or loss as incurred.

(iii)  Depreciation

Items of property, plant and equipment are depreciated from the date that they are installed and are ready for use, 
or in respect of internally constructed assets, from the date that the asset is completed and ready for use. Depreciation 
is based on the cost of an asset less its residual value. Significant components of individual assets are assessed and if 
a component has a useful life that is different from the remainder of that asset, that component is depreciated separately.

Depreciation is recognised in profit or loss on a straight-line basis over the estimated useful lives of each part of an item 
of property, plant and equipment, since this most closely reflects the expected pattern of consumption of the future 
economic benefits embodied in the asset. Leased assets are depreciated over the shorter of the lease term and their 
useful lives unless it is reasonably certain that the Group will obtain ownership by the end of the lease term. Land is not 
depreciated.

O’KEY Group of CompaniesThe estimated useful lives of significant items of property, plant and equipment for the current and comparative periods 
are as follows:

111

 » Buildings 
 » Machinery and equipment, auxiliary facilities 
 » Motor vehicles 
 » Leasehold improvements 
 » Other fixed assets 

30 years;
2-20 years;
5-10 years;
over the term of underlying lease;
2-10 years.

Depreciation methods, useful lives and residual values are reviewed at each financial year end and adjusted if 
appropriate. 

(f)  Investment property

Investment property is property held by the Group to earn rental income or for capital appreciation and which is not 
occupied by the Group.

Investment property, including investment property under construction, is initially recognised at cost, including 
transaction costs, and subsequently remeasured at fair value with any change therein recognised in profit or loss. If 
fair value of investment property under construction is not reliably determinable, the Group measures that investment 
property under construction at cost until either its fair value becomes reliably determinable or construction is 
completed (whichever is earlier).

Fair value of the Group’s investment property is determined by independent appraisers, who hold a recognised 
and relevant professional qualification and who have recent experience in valuation of property of similar location 
and category.

When the use of a property changes such that it is reclassified as property, plant and equipment, its fair value at the date 
of reclassification becomes its cost for subsequent accounting.

(g)  Intangible assets

(i)  Other intangible assets

Other intangible assets that are acquired by the Group have finite useful lives and are measured at cost less 
accumulated amortisation and accumulated impairment losses. Other intangible assets primarily include capitalised 
computer software, patents and licenses. Acquired computer software, licenses and patents are capitalised on the basis 
of the costs incurred to acquire and bring them to use.

(ii)  Subsequent expenditure

Subsequent expenditure is capitalised only when it increases the future economic benefits embodied in the specific 
asset to which it relates. All other expenditure is recognised in the profit or loss as incurred.

(iii)  Amortisation

Amortisation is based on the cost of the asset less its estimated residual value.

Amortisation is recognised in profit or loss on a straight-line basis over the estimated useful lives of intangible assets 
from the date that they are available for use since this most closely reflects the expected pattern of consumption 
of future economic benefits embodied in the asset. The estimated useful lives for the current and comparative periods 
are as follows:

 » software licenses 
 » other intangible assets 

1-7 years;
1-5 years.

Amortisation methods, useful lives and residual values are reviewed at each financial year end and adjusted if appropriate.

Annual Report  2017  FINANCIAL STATEMENTS

112

(h)  Leased assets

(i)  Operating leases

Where the Group is a lessee in a lease which does not transfer substantially all the risks and rewards incidental 
to ownership from the lessor to the Group, the total lease payments, including those on expected termination, are 
charged to profit or loss on a straight-line basis over the period of the lease. 

Where the Group is a lessee in a land lease, the initial cost of land lease is amortised using straight-line method 
over the period of lease being up to 51 years. Where the Group is a lessee in a lease of premises, the lease rights are 
amortised using straight-line method over the period of lease being up to 8-19 years.

(ii)  Finance leases

Leases in terms of which the Group assumes substantially all the risks and rewards of ownership are classified 
as finance leases. Upon initial recognition the leased asset is measured at an amount equal to the lower of its fair 
value and the present value of the minimum lease payments. Subsequent to initial recognition, the asset is accounted 
for in accordance with the accounting policy applicable to that asset. 

Each lease payment is allocated between the liability and finance charges so as to achieve a constant rate 
on the finance balance outstanding. The corresponding rental obligations, net of future finance charges, are shown 
as other payables (long-term accounts payable for amounts due after 12 months from reporting date). The interest cost 
is charged to the profit or loss over the lease period using the effective interest method.

(i)  Inventories

Inventories are measured at the lower of cost and net realisable value. The cost of inventories is based on the weighted 
moving average principle, and includes expenditure incurred in acquiring the inventories, production or conversion 
costs and other costs incurred in bringing them to their existing location and condition.

Net realisable value is the estimated selling price in the ordinary course of business, less the estimated costs 
of completion and selling expenses.

(j)  Impairment 

(i)  Financial assets

A financial asset not carried at fair value through profit or loss is assessed at each reporting date to determine 
whether there is any objective evidence that it is impaired. A financial asset is impaired if objective evidence indicates 
that a loss event has occurred after the initial recognition of the asset, and that the loss event had a negative effect 
on the estimated future cash flows of that asset that can be estimated reliably.

Objective evidence that financial assets are impaired can include default or delinquency by a debtor, restructuring of an 
amount due to the Group on terms that the Group would not consider otherwise, indications that a debtor or issuer 
will enter bankruptcy, observable data indicating that there is measurable decrease in expected cash flows from a group 
of financial assets.

The Group considers evidence of impairment for receivables at both a specific asset and collective level. All individually 
significant receivables are assessed for specific impairment. All individually significant receivables found not to be 
specifically impaired are then collectively assessed for any impairment that has been incurred but not yet identified. 
Receivables that are not individually significant are collectively assessed for impairment by grouping together 
receivables with similar risk characteristics.

In assessing collective impairment the Group uses historical trends of the probability of default, timing of recoveries 
and the amount of loss incurred, adjusted for management’s judgement as to whether current economic and credit 
conditions are such that the actual losses are likely to be greater or less than suggested by historical trends.

An impairment loss in respect of a financial asset measured at amortised cost is calculated as the difference between 
its carrying amount, and the present value of the estimated future cash flows discounted at the asset’s original effective 
interest rate. Losses are recognised in profit or loss and reflected in an allowance account against receivables. Interest 
on the impaired asset continues to be recognised through the unwinding of the discount. When a subsequent event 
causes the amount of impairment loss to decrease, the decrease in impairment loss is reversed through profit or loss.

O’KEY Group of Companies(ii)  Non-financial assets

113

The carrying amounts of the Group’s non-financial assets, other than investment property, inventories and deferred 
tax assets are reviewed at each reporting date to determine whether there is any indication of impairment. If any such 
indication exists, then the asset’s recoverable amount is estimated.

The recoverable amount of an asset or cash-generating unit is the greater of its value in use and its fair value less costs 
to sell. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax 
discount rate that reflects current market assessments of the time value of money and the risks specific to the asset 
or cash-generating unit. For the purpose of impairment testing, assets that cannot be tested individually are grouped 
together into the smallest group of assets that generates cash inflows from continuing use that are largely independent 
of the cash inflows of other assets or groups of assets (the “cash-generating unit”). 

An impairment loss is recognised if the carrying amount of an asset or its cash-generating unit exceeds its recoverable 
amount. Impairment losses are recognised in profit or loss. Impairment losses recognised in respect of cash-generating 
units are allocated to reduce the carrying amount of assets in the unit (group of units) on a pro rata basis.

Impairment losses recognised in prior periods are assessed at each reporting date for any indications that the loss 
has decreased or no longer exists. An impairment loss is reversed if there has been a change in the estimates used 
to determine the recoverable amount. An impairment loss is reversed only to the extent that the asset’s carrying 
amount does not exceed the carrying amount that would have been determined, net of depreciation or amortisation, if 
no impairment loss had been recognised.

(k)  Employee benefits

(i)  Defined contribution plans

A defined contribution plan is a post-employment benefit plan under which an entity pays fixed contributions into 
a separate entity and will have no legal or constructive obligation to pay further amounts. Obligations for contributions 
to defined contribution pension plans, including Russia’s State pension fund, are recognised as an employee benefit 
expense in profit or loss in the periods during which services are rendered by employees. Prepaid contributions are 
recognised as an asset to the extent that a cash refund or a reduction in future payments is available. Contributions 
to a defined contribution plan that are due more than 12 months after the end of the period in which the employees 
render the service are discounted to their present value.

(ii)  Other long-term employee benefits

Other long-term employee benefits represent long-service bonuses. Long-term employee benefits are expensed 
evenly during the periods in which they are earned by employees.

(iii)  Short-term employee benefits

Short-term employee benefit obligations are measured on an undiscounted basis and are expensed as the related 
service is provided.

A liability is recognised for the amount expected to be paid under short-term bonus if the Group has a present legal 
or constructive obligation to pay this amount as a result of past service provided by the employee, and the obligation 
can be estimated reliably.

(l)  Provisions

A provision is recognised if, as a result of a past event, the Group has a present legal or constructive obligation that can 
be estimated reliably, and it is probable that an outflow of economic benefits will be required to settle the obligation. 
Provisions are determined by discounting the expected future cash flows at a pre-tax rate that reflects current market 
assessments of the time value of money and the risks specific to the liability. The unwinding of the discount is 
recognised as finance cost.

(m)  Revenue

Revenue is measured at the fair value of the consideration received or receivable, net of VAT, returns and discounts.

Annual Report  2017  FINANCIAL STATEMENTS

114

(i)  Goods sold

Revenues from sales of goods are recognised at the point of transfer of risks and rewards of ownership of the goods, 
for retail trade it is normally at the cash register.

(ii)  Services 

Revenue from services rendered is recognised in profit or loss when the services are rendered, by reference to stage 
of completion of the specific transaction assessed on the basis of the actual service provided as a proportion 
of the total services to be provided.

Rental income from investment property is recognised in profit or loss on a straight-line basis over the term 
of the lease. When assets are leased out under an operating lease, the lease payments receivable are recognised 
as rental income on a straight-line basis over the lease term. Lease incentives granted are recognised as an integral part 
of the total rental income.

(n)  Cost of sales

Cost of sales include the purchase price of the goods sold and other costs incurred in bringing the inventories 
to the location and condition ready for sale. These costs include costs of purchasing, packaging and transporting 
of goods to the extent that it relates to bringing the inventories to the location and condition ready for sale.

The Group receives various types of bonuses from suppliers of inventories, primarily in the form of volume discounts 
and slotting fees. These bonuses are recorded as reduction of cost of sales as the related inventory is sold.

Losses from inventory shortages are recognised in cost of sales.

(o)  Finance income and costs

Finance income comprises interest income on issued loans and bank deposits. Interest income is recognised as it 
accrues in profit or loss, using the effective interest method.

Finance costs comprise interest expense on borrowings and unwinding of the discount on provisions. Borrowing costs 
that are not directly attributable to the acquisition, construction or production of a qualifying asset are recognised 
in profit or loss using the effective interest method.

Foreign currency gains and losses are reported on a net basis.

(p)  Income tax

Income taxes have been provided in the consolidated financial statements in accordance with Russian legislation, 
as well as Luxembourg, BVI and Cyprus legislation for corresponding companies of the Group. Income tax expense 
comprises current and deferred tax. Current tax and deferred tax are recognised in profit or loss except to the extent 
that it relates to a business combination, or items recognised directly in equity or in other comprehensive income.

Current tax is the expected tax payable or receivable on the taxable income or loss for the year, using tax rates enacted 
or substantively enacted at the reporting date, and any adjustment to tax payable in respect of previous years.

Deferred tax is recognised in respect of temporary differences between the carrying amounts of assets and liabilities 
for financial reporting purposes and the amounts used for taxation purposes. Deferred tax is not recognised 
for the following temporary differences: the initial recognition of assets or liabilities in a transaction that is not 
a business combination and that affects neither accounting nor taxable profit or loss, and differences relating 
to investments in subsidiaries and joint arrangements to the extent that it is probable that they will not reverse 
in the foreseeable future. A deferred tax asset is recognised for unused tax losses, unused tax credits and deductible 
temporary differences, to the extent that it is probable that future taxable profits will be available against which they 
can be used. Deferred tax assets are reviewed at each reporting date and are reduced to the extent that it is no longer 
probable that the related tax benefit will be realised.

The measurement of deferred tax reflects the tax consequences that would follow the manner in which the Group 
expects, at the end of the reporting period, to recover or settle the carrying amount of its assets and liabilities.

O’KEY Group of CompaniesDeferred tax is measured at the tax rates that are expected to be applied to the temporary differences when they 
reverse, based on the laws that have been enacted or substantively enacted by the reporting date. Deferred tax assets 
and liabilities are offset if there is a legally enforceable right to offset current tax assets and liabilities, and they relate 
to income taxes levied by the same tax authority on the same taxable entity, or on different tax entities, but they intend 
to settle current tax liabilities and assets on a net basis or their tax assets and liabilities will be realised simultaneously.

115

In accordance with the tax legislation of the Russian Federation, tax losses and current tax assets of a company 
in the Group may not be set off against taxable profits and current tax liabilities of other Group companies.

In determining the amount of current and deferred tax the Group takes into account the impact of uncertain tax 
positions and whether additional taxes, penalties and late-payment interest may be due. The Group believes that 
its accruals for tax liabilities are adequate for all open tax years based on its assessment of many factors, including 
interpretations of tax law and prior experience. This assessment relies on estimates and assumptions and may involve 
a series of judgments about future events. New information may become available that causes the Group to change 
its judgment regarding the adequacy of existing tax liabilities; such changes to tax liabilities will impact the tax expense 
in the period that such a determination is made.

(q)  Earnings per share

The Group presents basic and diluted earnings per share (“EPS”) data for its ordinary shares. Basic EPS is calculated 
by dividing the profit or loss attributable to ordinary shareholders of the Company by the weighted average number 
of ordinary shares outstanding during the period, adjusted for own shares held. Diluted EPS is determined by 
adjusting the profit or loss attributable to ordinary shareholders and the weighted average number of ordinary shares 
outstanding, adjusted for own shares held, for the effects of all dilutive potential ordinary shares.

(r)  Segment reporting

An operating segment is a component of the Group that engages in business activities from which it may earn 
revenues and incur expenses, including revenues and expenses that relate to transactions with any of the Group’s 
other components. All operating segments’ operating results are reviewed regularly by the Group’s CEO to make 
decisions about resources to be allocated to the segment and assess its performance, and for which discrete financial 
information is available.

(s)  Value added tax

Input VAT is generally reclaimable against sales VAT when the right of ownership on purchased goods is transferred 
to the Group or when the services are rendered to the Group. The tax authorities permit the settlement of VAT on a net 
basis. VAT related to sales and purchases which have not been settled at the balance sheet date (VAT deferred) is 
recognised in the statement of financial position on a gross basis and disclosed separately as an asset and liability.

(t)  Presentation of the statement of cash flows

The Group reports cash flows from operating activities using direct method. Cash flows from investing activities are 
presented net of VAT. VAT paid to suppliers of non-current assets and VAT in proceeds from sale of non-current assets 
are presented in line “VAT paid” in operating activities.

(u)  Guarantees

The Group considers that financial guarantee contracts entered into by the Group to guarantee the indebtedness 
of other parties are insurance arrangements, and accounts for them as such. In this respect, the Group treats 
the guarantee contract as a contingent liability until such time as it becomes probable that the Group will be required 
to make a payment under the guarantee.

Annual Report  2017  FINANCIAL STATEMENTS

116

(v)  New Standards and interpretation not yet adopted

A number of new Standards, amendments to Standards and Interpretations are not yet effective as at 31 December 
2017, and have not been applied in preparing these consolidated financial statements. Of these pronouncements, 
potentially the following will have an impact on the Group’s operations. The Group plans to adopt these 
pronouncements when they become effective.

 » IFRS 9 Financial Instruments, published in July 2014, replaces the existing guidance in IAS 39 Financial Instruments: 
Recognition and Measurement. IFRS 9 includes revised guidance on the classification and measurement of financial 
instruments, including a new expected credit loss model for calculating impairment on financial assets, and the new 
general hedge accounting requirements. It also carries forward the guidance on recognition and derecognition 
of financial instruments from IAS 39.

IFRS 9 is effective for annual periods beginning on or after 1 January 2018, with early adoption permitted. 

The standard will not have a significant impact on the Group’s consolidated financial statements.

 » IFRS 15 Revenue from Contracts with Customers establishes a comprehensive framework for determining whether, how 

much and when revenue is recognised. It replaces existing revenue recognition guidance, including IAS 18 Revenue, IAS 11 
Construction Contracts and IFRIC 13 Customer Loyalty Programmes. The core principle of the new standard is that an 
entity recognises revenue to depict the transfer of promised goods or services to customers in an amount that reflects 
the consideration to which the entity expects to be entitled in exchange for those goods or services. The new standard 
results in enhanced disclosures about revenue, provides guidance for transactions that were not previously addressed 
comprehensively and improves guidance for multiple-element arrangements.

IFRS 15 is effective for annual periods beginning on or after 1 January 2018, with early adoption permitted.

The standard will not have a significant impact on the Group’s consolidated financial statements.

 » IFRS 16 replaces the existing lease accounting guidance in IAS 17 Leases, IFRIC 4 Determining whether an Arrangement 
contains a lease, SIC-15 Operating Leases – Incentives and SIC-27 Evaluating the Substance of Transactions Involving 
the Legal Form of a Lease. It eliminates the current dual accounting model for lessees, which distinguishes between 
on-balance sheet finance leases and off-balance sheet operating leases. Instead, there is a single, on-balance sheet 
accounting model that is similar to current finance lease accounting.

Lessor accounting remains similar to current practice – i.e. lessors continue to classify leases as finance and operating 
leases.

The Group is a lessee in significant number of operating lease agreements (stores and land plots). Application 
of IFRS 16 will result in recognition of these leases as asset on balance sheet. At the same time, a financial liability will 
be recognised. 

The Group does not intend to adopt this standard early.

The Group has not analysed the likely impact of the new Standard on its financial position or performance.

IFRS 16 is effective for annual periods beginning on or after 1 January 2019, with early adoption permitted.

 » Other amended standards and interpretations are not expected to have a significant impact on the Group’s consolidated 

financial statements.

O’KEY Group of CompaniesGlossary

117

Average ticket 

Big data 

the figure calculated by dividing total sales, net of VAT, at all stores during the relevant year by the 
number of tickets in that year

is data sets that are so voluminous and complex that traditional data processing application 
software is inadequate to deal with them

Click & Collect 

service which allows customers to place orders online for collection in store

Corporate Social Responsibility 
(CSR) 

responsible attitude in managing our impact on a range of stakeholders: customers, colleagues, 
investors, suppliers, the community and the environment

EGAIS

national automated information system for the control of alcohol production and distribution

FMCG (fast–moving consumer 
goods)

In-store availability

LFL (like-for-like)

Mystery shopper

Private label (PL)

SKU (stock keeping unit)

Total selling space

Traffic

CAGR

Capex

CEO

CFO

CPI

CRM

DC

FY

GDP

GDR

H

HR

IFRS

IT

K m2

KPI

LSE

M&A

m2

NGO

p.p.

Q

RUB

TMS

WMS

YoY

products that are sold quickly and at relatively low cost

the number of SKUs in-store with a positive stock value as a proportion of the total number of active 
SKUs for sale, calculated based on the average daily in-store availability of all open stores

the method of comparing current year sales figures to prior year’s sales figures excluding the 
expansion effect

person hired by a market research firm or a manufacturer to visit retail stores, posing as a casual 
shopper to collect information about the stores’ display, prices, and quality of their sales staff

brand owned not by a manufacturer or producer, but by a retailer or supplier, who gets its goods 
made by a contract manufacturer under its own label

a number assigned to a particular product to identify the price, product options and manufacturer 
of the merchandise

the area inside stores used to sell products, excluding areas rented out to third parties, own-
production areas, storage areas and the space between store entry and the cash desk line

the number of tickets issued for the period under review

compounded annual rate of growth

capital expenditure

Chief Executive Officer

Chief Financial Officer

Consumer Price Index

Client Relationship Management

distribution centre

financial year

Gross domestic product

global depositary receipts

half of the year

human resources

International Financial Reporting Standards

Information Technology

a thousand square meters

Key Performance Indicators

London Stock Exchange

Mergers & Acquisitions

square metre

non-governmental organisation

percentage point

quarter of the year

Russian rouble

transport management system

warehouse management system

Year Over Year

Annual Report  2017118 Contacts

INVESTOR RELATIONS

ADDRESSES

Veronika Kryachko
Head of Investor Relations 
+7 495 663 6677 ext. 404
Veronika.Kryachko@okmarket.ru 

39/1 Nizhnaya Krasnoselskaya 
Street, Moscow, 105066, Russia
8 Shahumyan Avenue, 
St. Petersburg, 195027, Russia
www.okeyinvestors.ru 

PUBLIC RELATIONS

DEPOSITARY

Kirill Maslentsin
Public Relations and Government 
Affairs Director
+7 495 663 6677 ext. 152
Kirill.Maslentsin@okmarket.ru
corpcom@okmarket.ru

Bank of New York Mellon
101 Barclay Street, New York, NY 
10286, USA 
www.bnymellon.com 

AUDITOR

KPMG Luxembourg
39, Avenue John F. Kennedy 
Luxembourg
Tel: +352 22 51 51 1 
Fax: +352 22 51 71 
https://home.kpmg.com/lu/en/
home/about/luxembourg-1.html

O’KEY Group of Companies