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O'Key Group SA

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FY2023 Annual Report · O'Key Group SA
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okeygroup.lu

O'KEY GROUP

Annual Report
2023

2 – 3

Contents

Overview  4

Strategic Report  16

Operational Review  40

Financial Review  58

Corporate Governance  66

Financial Statements  84

2023 at a glance  .  .  .  .  .  .  .  .  .  .  .  . 6

Business Review  .  .  .  .  .  .  .  .  .  .  .  .18

O’KEY Hypermarkets  .  .  .  .  .  .  . 42

FY 2023 financial highlights  . 60

About O’KEY Group  .  .  .  .  .  .  .  .  . 8

Our Geography  .  .  .  .  .  .  .  .  .  .  .  .  . 12

Main Events of 2023   .  .  .  .  .  .  .  . 15

Russia’s Food Retail Market 
Overview  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 20

Delivering on our Strategy .  .  22

Business model  .  .  .  .  .  .  .  .  .  .  .  . 23

Sustainable Development  .  .  . 24

DA! Discounters  .  .  .  .  .  .  .  .  .  .  .  . 51

Corporate Governance 
System  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 68

General Meeting 
of Shareholders   .  .  .  .  .  .  .  .  .  .  . 70

Independent auditors’ 
report  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 86

Consolidated financial 
statements   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .91

Board of Directors  .  .  .  .  .  .  .  .  .  .72

Glossary  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .132

Abbreviations  .  .  .  .  .  .  .  .  .  .  .  .  .134

Contacts   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .136

Committees of the Board 
of Directors  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .73

Risk Management  .  .  .  .  .  .  .  .  .  .  .76

Information for Shareholders 
and Investors   .  .  .  .  .  .  .  .  .  .  .  .  . 79

Management & Directors 
Responsibility Statement  .  .  . 83

Annual ReportOverview Strategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements20231

OVERVIEW

O’KEY Group is one of the leading Russian food retailers. 
The Group’s business model combines two modern 
complementary retail formats (hypermarkets and discounters) 
and a fast growing omnichannel e-commerce platform.

4 – 5

21 years

on the market

RUB  

207.9 bn

Group revenue in 2023

TOP-10

Grocery retailer in Russia

Annual ReportOverview Strategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements20232023 at a glance

About the Report

6 – 7

297

+24 YoY
Total number of stores

77

O’KEY hypermarkets

TOP-10

Grocery retailer in Russia1

220

DA! discounters

RUB 207.9 bn

+2.8% YoY
Group revenue

RUB 7.7 bn

+24.0% YoY
Total online sales

1	 Market position provided by Infoline, 2023.

The Annual Report 2023 (“the Report”) has been prepared 
by O’KEY GROUP S.A. (“O’KEY Group”, “the Group”, 
or “the Company”).

This Report discloses information on the implementation 
of the Group’s strategy in 2023, presents the Group’s 
operating and financial results, and describes the Group’s 
corporate governance framework and corporate social 
responsibility activities. The Report has been prepared 
based on consolidated IFRS financial statements for 2023.

The Report has been prepared based on the information 
available to the Group as of the time of producing 
this Report, including information obtained from third 
parties. The Company reasonably believes that this 
information is complete and accurate as of the publication 
date of this Report. However, it does not constitute 
any representation or warranty that this information 
will not be updated, revised, or otherwise amended 
in the future.

This Report includes estimates or forward-looking 
statements related to operating, financial, economic, 
social, and other measures that can be used to assess 
the performance of O’KEY GROUP S.A. The Company does 
not make any representation or warranty that the results 
anticipated by such forward-looking statements 
will be achieved. The Company shall not be liable 
to any individual or legal entity for any loss or damage 
which may arise from their reliance on such forward-
looking statements.

Further Information

Further information regarding O’KEY Group’s strategy, 
our businesses and performance, our approach 
to governance and risk management can be found at our 
corporate website www.okgroup.lu.

 An archive of annual and strategic reports as well as a full 
suite of additional information materials are available 
at www.okeygroup.lu.

Disclaimer

The existing global economic environment, including 
the current geopolitical climate and market fluctuations 
in currency and stock markets, as well as significant 
currency exchange rate variations, is probably having 
an impact on companies in all sectors of the economy. 
We are closely observing the potential effects of these 
evolving macroeconomic circumstances and shifts 
in the retail market on the O’KEY Group’s financial 
and operational performance in the medium to long term.

Nonetheless, we acknowledge that the grocery 
retail industry is among the most resilient sectors 
of the economy and is continually sought after 
by consumers. Furthermore, we have confidence 
in the Group’s efficient business strategy, which utilises 
two complementary retail formats and a robust online 
platform that caters to all customer requirements 
and demographics. This approach establishes a strong 
foothold in the market and provides a considerable buffer 
against macroeconomic instability.

Our Company is well-equipped to handle any potential 
alterations in the supply chain due to the fact that 
around 80% of our procurement is obtained from nearby 
suppliers and manufacturers. By actively fostering our 
proprietary brands, maintaining our long-standing 
and productive partnerships with a significant number 
of inventive, advanced, and rapidly expanding farms 
and producers, and participating in regional and national 
quality initiatives and programmes that support local 
suppliers, we can successfully navigate any market 
challenges and uncertainties.

Therefore, O’KEY Group, with its well-established 
and well-integrated corporate governance 
and management structure, is securely positioned 
in the market and poised to withstand macroeconomic 
turbulence and market volatility, while effectively serving 
the needs of its stakeholders.

Annual ReportOverview Strategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements20238 – 9

About O’KEY Group

Our purpose/mission

O’KEY Group is one of the leading Russian food retailers. 
Since the opening of our first hypermarket in St. Petersburg 
in 2002, we have continued to strive for excellence.
O’KEY Group develops two clearly positioned and complementary 
retail formats: O’KEY hypermarkets and DA! discounters. 
The Company also operates an online platform for O’KEY 
hypermarkets. This well-balanced combination of formats 
allows us to meet different customer needs and purchasing 
models in all regions of presence and in all sales channels.

Our vision

We strive 
for excellence

We provide a simple 
and easy shopping 
experience

We take our social 
responsibility 
seriously and act 
accordingly

We offer fresh 
and high-quality 
products to each 
family

We aim to create 
an effective 
working 
environment

Our values

The new hypermarket 
for the new era

The best value for money 
discounter

Innovativeness 

Impeccable  
service

Effective  
team

Outstanding  
results

Atmosphere 
of professionalism

Annual ReportOverview Strategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Our Key Strengths

 ● A flexible business model based on two competitive 
shopping formats and an e-commerce platform, 
covering all customer segments and needs

 ● Exceptional expertise in private labels 

and own production, empowering us to build 
an appealing customer value proposition

 ● O’KEY hypermarket: a well-recognised brand 
and market positioning in major Russian cities

 ● Highly centralised logistics: five distribution 

centres in Moscow and St. Petersburg

 ● DA! discounters: one of the fastest 

growing grocery chains in the market

 ● Focus on cutting-edge IT solutions 
and a progressive infrastructure

 ● A TOP10 e-grocery retailer with a 100% online 

coverage of the cities of O’KEY presence

 ● High standards of corporate governance: a transparent 
ownership structure, a Astana International Exchange, 
London Stock Exchange and Moscow Exchange listing, 
and a proficient management team with extensive 
experience in Russian and international retail

Our ESG Approach

In the volatile macroeconomic and geopolitical context 
we are facing, ESG is becoming even more relevant and important. 
O’KEY Group sees itself as a socially responsible company 
and acts respectively in the interests of all our stakeholders: 
employees, customers, suppliers, partners, and shareholders.

Customers

Satisfying customer needs across all market segments, 
delivering top-notch services and creating the value 
proposition of each Group format remains the key priority 
of O’KEY’s interaction with customers.

Though the economic environment is unstable, we make 
every effort to ensure uninterrupted deliveries, redirect 
logistics flows where necessary, fill the shelves with goods 
and meet the demand of our customers.

In the face of growing inflation, we were one of the first 
to fix a minimum markup on a number of essentials.

We find it important to pay attention to the most 
recent changes in consumption patterns and needs, 
including the rush in demand for certain product 
categories and price sensitivity. The Company 
is committed to meeting the current rate of demand 
and maintaining a minimum markup on socially important 
goods as well as reasonable prices for the entire product 
range, while providing a consistently high level of quality 
and service. We are developing new routes and searching 
for new efficient ways of working with suppliers in order 
to keep the wide assortment of our products.

A thorough cost control in all areas of the Group’s 
business enables us to ensure a decent price level 
and competitiveness of all retail formats in general. 
The Company works closely with the Association of Retail 

10 – 11

Companies, the Russian Ministry of Industry and Trade, 
and other market regulators and structures to execute 
this approach.

Suppliers

When communicating with suppliers, the utmost 
attention is given to the formation of mutually beneficial 
partnerships. This will ensure timely and stable supply 
of high-quality items as well as presence of various 
products on the shelves no matter what.

Since its foundation, the O’KEY Group has been actively 
engaging local producers: around 80% of the Company’s 
purchases are accounted for by products made by Russian 
producers. As such, the share of imported goods 
in the Company is small.

For years, the Group has been cooperating 
with a substantial number of innovative, sophisticated 
and fast-growing farms and producers. This is specifically 
relevant in terms of evolving the Group’s own brands: 
the private label range of O’KEY hypermarkets 
and DA! discounters totals 1,910 SKUs and 1,367 SKUs, 
respectively. The Company is also involved in developing 
programmes to support local producers and therefore 
takes part in regional and national quality initiatives, 
namely “Made on Don”, as well as the initiatives for fair 
certification in the Northwest and Central regions 
of Russia. Amid economic volatility O’KEY Group further 
cooperates with them while ensuring regular purchases 
and mutual benefits. Changes in market environment may 
lead to changes in supply chains which are nevertheless 
quite stable due to a high proportion of Russian-made 
products. The Company makes efforts to optimise 
logistical costs and provide effective inventory 
management.

Investors and shareholders

O’KEY is responsible to its investors and shareholders 
and strives to maintain and increase the Company’s 
shareholder value.

Considering current volatility of the Russian Rouble 
and a number of macroeconomic factors that create 
great uncertainty, the Company refrains from short-term 
and long-term forecasts for both operating and financial 
performance. At present, the O’KEY management 
team is analysing the potential impact of micro- 
and macroeconomic conditions on subsequent operating 
and financial results of the Group.

Along with that, we believe that the Group’s effective 
business model, which is based on two complementary 
retail chains with clear positioning (hypermarkets 
and discounters) as well as on strong e-commerce, 
will help respond to all the headwinds and satisfy 
customer needs in various market segments. 
Hypermarkets are most suitable for new consumer 
behaviour since they offer a wide range of products 
and customers often stock up. Our discounters 
build a solid medium-term basis by using the EDLP 
pricing model to meet the trend for conscious 
consumption and offer consistently high-quality 
products at the lowest market prices.

We will be doing our best to achieve our medium-term 
goals by means of supply chain optimisation and strict 
cost control.

The Group’s Global Depositary Receipts (GDRs) are listed 
on London Stock Exchange since November 2010. 
The GDRs have been also trading on Moscow Exchange 
(MOEX) since December 2020. O’KEY aims to keep 
its GDRs available to all market participants, including 
those of individual investors, on MOEX. In March 2023, 
in order to further increase the liquidity of its stock 
and diversify the investor base, the Group listed its GDRs 
on the Astana International Exchange.

Employees

O’KEY Group’s first priority is its people. The Company 
employs over 19 thousand people. We take responsibility 
for providing residents of regions of the Company’s 
presence with jobs as well as for creating safe, favourable 
and decent working conditions for our employees. 
Besides, we steadfastly follow the Labour Code 
of the Russian Federation.

Over the years, the Company has been committed 
to delivering high-standard corporate governance, 
personnel management and training, and, therefore, 
gained a high position in the market.

In 2023, O’KEY Group put much effort into ensuring 
labour safety for its employees, improved its corporate 
voluntary health insurance and target KPIs under 
the current premium programme, continued staff training 
as part of O’KEY Academy, and launched professional skills 
competitions and incentive programmes.

In a context of volatility, the Company continues being 
committed to its policy aimed at preserving jobs, providing 
decent wages and social benefits, and developing 
personnel training and motivation programmes.

Annual ReportOverview Strategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Our Geography

O’KEY Group retail 
space in 2023 (km2)

North 
-West

209.0

209.0

East 

106.7

106.7

South

97.9

97.9

Central

102.2

148.1

250.3

Total

515.8

148.1

663.9

Hypermarkets           Discounters           Group

Central Federal 
District

Murmansk

St. Petersburg

1

Surgut

1

24

3

12 – 13

Мoscow

Central Federal District

Tver region

Kaluga region

Tula region

8

12

2

19

1

16 36

135

3

1

7

Ivanovo
Vladimir region
Moscow region

Ryazan region

Lipetsk

Voronezh

100 %

online coverage in cities of 
O’KEY presence

297total stores

55 total DCs

1

4

3

1

3

2

1

3

3

1

1

2

Omsk

Tyumen

Syktyvkar

2

1

220

DA! discounters

1 DC

for discounters

100%

Centralisation rate

77

O’KEY hypermarkets

4 DCs

for hypermarkets

63%

Сentralization
rate

Novosibirsk

Krasnoyarsk

Irkutsk

Astrakhan

Rostov-on-Don

Krasnodar

Sochi

Ekaterinburg

Ufa

Orenburg

Togliatti

Nizhniy Novgorod

O’KEY online delivery  

O’KEY hypermarkets  

O’KEY distribution centers 

Online delivery via partners

DA! discounters

DA! distribution centers

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022 2023

Number of stores

O’KEY hypermarket

DA! discounters

17

23

28

35

42

52

60

69

71
35

74
54

78
67

100
78

118
77

82
78

220
77

194
152 79
78

Annual ReportOverview Strategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023 
14 – 15

In 2023, O’KEY introduced a mentoring system that 
involves not only new employees but also existing 

ones aimed at horizontal or vertical development 
in the mentoring format.

Financial & Operational 
Highlights

Indicators

Group net retail revenue, RUB bn

 • O’KEY net retail revenue, RUB bn

 • DA! net retail revenue, RUB bn

Group LFL net retail revenue, %

 • O’KEY LFL net retail revenue, %

2021

185.2

150.4

34.8

+3.7%

+1.4%

2022

200.2

146.9

53.3

+2.1%

(3.6%)

 • DA! LFL net retail revenue, %

+16.3%

+26.8%

Total selling space, k m2

 • O’KEY selling space, k m2

 • DA! selling space, k m2

Total revenue, RUB bn

 • O’KEY Revenue, RUB bn

 • DA! Revenue, RUB bn

Group EBITDA, RUB bn

625.6

522.7

102.9

187.1

152.3

34.8

15.5

656.2

525.8

130.4

202.2

148.8

53.3

17.0

2023

205.8

141.9

63.8

(1.6%)

(3.3%)

+3.0%

663.9

515.8

148.1

207.9

144.0

63.9

17.0

2023/2022, %

+2.8%

(3.4%)

+19.8%

+1.1%

(1.9%)

+13.2%

+2.8%

(3.3%)

+19.8%

-

Main Events 
of 2023

March

The Group lists its GDRs 
on Astana International 
Exchange

April

The Company opens 
a new O’KEY hypermarket 
in St. Petersburg

June

O’KEY’s a RUB5.0 bn bonds issue 
starts trading on the Moscow Exchange

June

Expert RA rating agency 
confirms the “ruA-“ credit rating 
with Stable outlook for O’KEY

July

 NCR rating agency 
assigns O`KEY ‘A.RU’ 
credit rating with Stable outlook

November

The Group receives 
primary listing for its GDRs on 
Moscow Exchange, in addition 
to its primary listing on LSE 
and secondary listing on AIX

The Group changes its corporate 
management structure 
and appoints two CEOs 
of hypermarket and discounter 
chains with direct reporting 
to the Board of Directors

Annual ReportOverview Strategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements20232

STRATEGIC 
REPORT

We understand the importance of a socially 
responsible business and implement the best principles 
and approaches toward sustainable development.

16 – 17

297 stores 

across Russia

RUB  

407 mn

Social benefits in 2023

19,230

Employees

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Business Review

Outlook

18 – 19

Despite the challenges faced by various sectors of the 
economy, we recognise that the grocery retail industry 
remains highly resilient and is continually sought after by 
customers. Additionally, we believe in the Group’s efficient 
business approach, which includes two complementary 
retail formats and an omnichannel online platform that 

addresses the needs of all customer segments. With the 
integration of this approach and a proven corporate 
governance structure alongside the streamlined 
operational management, our ability to maintain a sound 
foothold in the market and minimise the impact of any 
economic fluctuations is assured.

O’KEY Group managed to demonstrate solid results 
despite the turbulent market environment over the 
reporting year. We were able to maintain a stable 
performance in our hypermarket format and continued to 
grow across our discounters and e-commerce business.

In 2023, we were again among the top ten Russian food 
retailers based on annual revenue and market share.

Group revenue rose by 2.8% to RUB 207.9 bn, while the 
Group’s EBITDA remained stable at RUB 17.0 bn, with 
EBITDA margin comprising 8.2%.

We believe that our hypermarkets will continue to thrive 
in the current and future market landscape thanks to our 
vast sourcing opportunities, our agile response to the 
constantly changing market conditions, the synergy effect 
with our discounters and the e-commerce business as well 
as the smart management and the prudent cost control.

As cost-cautious consumption is increasingly popular in 
the current economic volatility, we saw another strong 
year of growth in the discounters segment in 2023. The 
DA! network with its 220 stores in the Central region 
showed both expansion and LFL growth, resulted in a 
19.8% YoY net retail revenue increase, reaching 31.0% 
of the Group’s net retail revenue in 2023. Despite 
experiencing some temporary pressure from newly 
opened immature stores, the discounters’ EBITDA grew 
by 20.3% YoY, while EBITDA margin also improved and 
reached 6.9% in 2023.

A key element contributing to the DA! success, along 
with operational and cost effectiveness and EDLP pricing 
policy, is the prudent selection of our own brands, 
comprising approximately 50% of the discounter’s 
revenue. Over 2023, we continued to develop a long-term 
and mutually beneficial partnership with local suppliers, 
enabling us to introduce new SKUs into our offerings.

We strongly believe that DA! is ideally positioned to grow 
in today’s challenging environment and will remain a key 
growth driver for the Group, being a unique international 
format, specially tailored to the needs and desires of 
Russian customers.

We consider online shopping a significant catalyst for 
transformation in the highly competitive retail sector both 

in the way it affects the conventional offline formats and 
simultaneously emerging as a promising sales channel in its 
own right. The online grocery market in Russia witnessed 
another year of rapid growth to reach RUB 918 bn in 2023.

O’KEY’s total online sales rose by 24.0% YoY to RUB 7.7 
bn in 2023. We used both our own delivery services and 
partner capacities to fulfil almost 3.5 mn online orders 
in 2023. By the end of the reporting year, we operated 
36 e-commerce pick-up and delivery points at O’KEY 
hypermarkets in key cities of pour presence: Moscow, St. 
Petersburg, Sochi, and Krasnodar.

Throughout the year, we strived to maintain the high 
level of our corporate governance system, which is based 
on the principles of professionalism, accountability, 
equality, and transparency in compliance with the best 
international and Russian practices. In 2023, we again 
saw the recognition of our efficient risk management, 
strategic oversight, and transparency, coupled with a 
well-established operational and financial position, as 
Expert RA confirmed our “ruA-” credit rating with a stable 
outlook. Later in 2023, NCR credit rating agency awarded 
the Company with an “A.ru” rating with a stable outlook, 
highly appreciating the Group’s significant geographical 
distribution, a diversified supplier base, and the successful 
development of the discounter format as a response to 
current trends in consumer demand in Russia.

Despite the current market fluctuations, we are dedicated 
to actively communicating and accommodating the 
interests of all our investors and shareholders. In March 
2023, O’KEY GROUP S.A. obtained a listing of its GDRs 
on the Astana International Exchange (AIX). This is aimed 
to further increase the liquidity of our stock and provide 
access to a wider range of individual and institutional 
investors. In November 2023, we also changed our GDRs’ 
listing status on the Moscow Exchange to primary. The 
registration of the prospectus and receiving primary 
listing status aims to maintain the continuity of trading of 
the Group’s GDRs on the Moscow Exchange in order to 
sustain the growth of the stock liquidity in the future.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Russia’s Food Retail 
Market Overview

The Russian food retail market grew by 13.4% 
year-on-year to RUB 22.8 trn in 2023 as compared 
to RUB 21.0 trn in 2022, according to Infoline.

By the end of 2023, the overall number of stores 
of TOP-200 grocery chains in Russia exceeded 
104.0 thousand (plus 12.4 thousand stores YoY), and their 
total space comprised 35.9 million m2 (plus 2.6 million 
m2 YoY).

According to Infoline, there has been a downsizing trend 
in the total average selling space since 2015, by 21.5% 
to 304.2 m2, by the end of 2023.

increased by 2.2 p.p. to 76.6%, while their selling space 
increased by 10.5% (by 2.7 million m2) year-on-year 
and reached 28.9 million m2 in 2023.

The selling space of hypermarket format stood almost flat 
year-on-year and accounted for 5.4 million m2 by the end 
of 2023, according to Infoline.

In 2023, the TOP-10 leading food retailers increased their 
market share by 2.0 p.p. year-on-year to 40.5%.

According to Infoline, discounters and proximity 
stores continued to increase the footprint in 2023. 
The aggregate share of discounters and proximity stores 

O`KEY Group was 10th largest food retailer in Russia 
in 2023, according to Infoline.

Top-10 food retailers in Russia (by net retail revenue)

14.6%

10.6%

6.1%

2.3%

1.6% 1.2% 1.2% 1.0%

1.0%

0.9%

X5 Retail 
Group

Magnit

Mercury 
Retail Group

Lenta

Svetofor

Auchan

Vkusvill

Monetka

METRO

O’KEY 
Group

Source: Infoline, revenue net of VAT

20 – 21

Online Grocery Market in Russia

In 2023, according to Infoline, Russian e-grocery market 
continued its rapid growth having increased by 47% year-
on-year to RUB 918 bn and reached a 4.0% share in total 
Russian food retail market (plus 1.0 p.p. YoY).

In the course of 2023, marketplaces continued 
to outperform the e-grocery market by expanding 
the range and increasing the number of sellers to provide 
maximum breadth of choice. According to Infoline, leading 
marketplaces and food delivery operators increased their 
combined market share in e-grocery by 6.3% year-on-year 
to 44.5% in 2023 compared to 38.2% in 2022.

Russian e-grocery market structure in 2023, %

15.9

10.8

9.5

8.3

55.5

Samokat

Wildberries 

OZON

Other

Yandex: Lavka & Market

In 2023, according to Infoline, 
O`KEY Group was ranked 
9th largest food retail chain 
in online.

RUB 
918 bn 

Russian e-grocery market value1

Top-10 grocery retailers in Russia 
by Gross Online Sales, RUB bn

Retailer

VkusVill

X5 Group

Lenta & Utkonos

Magnit

METRO (B2C)

Auchan

Globus

Azbuka Vkusa

O’KEY

Myasnov

RUB bn

140.0

133.1

61.1

44.8

41.8

26.9

13.1

11.4

8.7

3.9

Source: Infoline research 2023, excluding marketplaces, grocery 
aggregators and food delivery operators. Revenue includes VAT

1	 Infoline research 2023.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Delivering 
on our Strategy

O’KEY Group operates two shopping formats, namely hypermarkets 
and discounters, and a developed online omnichannel platform. 
The strategic priorities depend on the format. However, all formats 
are focused on building a tempting value proposition and providing 
our customers with the best quality products and superior service.

O’KEY Hypermarkets

DA! discounters

E-commerce

BUSINESS DEVELOPMENT:

 • Carrying on the format development 
keeping up with the most innovative 
market trends

 • Looking for the best opportunities 
to expand the business: developing 
new enhanced hypermarkets; make 
use of the latest technologies 
and solutions in retail, supply, 
and logistics; extend the network 
in high-priority regions and optimise 
the store portfolio

 • Unlocking the opportunities 

for the format’s top- and bottom-
line growth by steadily transforming 
and adapting it to meet the diverse 
consumer needs

 • Raise the operational efficiency

 •

 • Expanding to the entire Central Federal 
District and the surrounding regions
Introducing and evolving DA! 
discounters as a growth driver 
for the Group’s top- and bottom-line
 • Focusing on operational effectiveness 

and targeted profitability

 • Making further advancement 

of the omnichannel approach, which 
makes it possible to raise sales volumes 
by covering all customers segments 
and needs

 • Developing a partnership 

with specialised delivery operators 
to seek for operational efficiencies

 • Enlarging the range of partners 

via collaboration with marketplaces

DELIVERY OF THE BEST VALUE PROPOSITION:

 • Offering the most convenient 

 • Focusing on the “every day low price” 

 •

and up-to-date shopping experience 
along with a well-balanced product 
assortment with a focus on fresh 
and ultra-fresh categories
Increasing the share of private label 
products and own products in total 
sales

 •

approach

 • Offering the most competitive pricing 
on the market without compromising 
quality

 • Taking the lead in developing the PLs 

portfolio

BENEFIT FROM SYNERGIES BETWEEN THE FORMATS:

Integrating IT-solutions with partners 
to synergise on additional operational 
and cost efficiency

 • Enhancing the productivity 
of e-commerce operations

 • Working on express-delivery service 
implementation and cost efficiency

 • Developing synergies 

 • Benefitting from joint procurement 

 • Benefitting from O’KEY hypermarkets 

with the discounter business in joint 
procurement and direct import 
of fresh products, as well as benefiting 
from the private label insight

 • Evolving synergies with e-commerce 
by using an omnichannel approach . 
Benefitting from the increased 
number of orders placed through 
the website and the mobile app

of branded assortments 
with hypermarkets

 • Sharing storage space on O’KEY 

distribution centres in the Central 
Region for some of DA!’s assortment

serving as pick-up points 
and an omnichannel delivery platform 
for online orders

22 – 23

Business model

O’KEY Group has devised a distinctive business model 
pivoting around two straightforwardly positioned 
and complementary retail formats (hypermarkets 
and discounters) and a fast-growing e-commerce platform 
with an omnichannel approach. Such a combination 
of formats empowers us to meet the needs of various 

customer segments and to keep up to date with the most 
recent market trends. Within the Group, all formats 
are instrumental parts of the business model. 
Consequently, such a business approach proved 
its efficiency and is fundamental for our prospective 
success.

O’KEY hypermarkets

DA! discounters

E-commerce

A discount model unique 
for the Russian market and based 
on the world’s best practices 
tailored to local consumers

A high growth potential 
segment meeting rapid changes 
in the consumer shopping 
patterns

One of the leaders in its segment 
with more than 20-year 
expertise in the market 
enhanced by the innovative store 
concept

Sound base for e-commerce 
growth

 ● Among the Russian 

retail market leaders, 
commanding a substantial 
market presence in key Russian 
cities

 ● A discount concept with a hinge 

on premium

 ● A fast-developing chain 

of stores in the best locations, 
offering superior-quality 
products at the best possible 
prices

 ● Advanced insight into fresh 
supply and own brands

 ● A modern hypermarket concept 
to follow the market tendencies

 ● A pivot on centralisation 

and cost efficiency

 ● A balanced range of goods 

with a focus on fresh 
and ultra-fresh

 ● An optimised offer of non-food 

products

 ● Superior customer service
 ● A modern shopping 

environment

 ● Top-of-the-range private label 
expertise (own brands account 
for about 50% of revenue)

 ● Every day low price policy, which 
is mostly supported by own 
brands, offers a 20–30% cost 
saving to our customers

 ● Comfortable and reasonably 
spacious layouts and interiors

 ● Boosting e-grocery since 2015
 ● One of Russia’s Top-10 food 

retailers in online

 ● An omnichannel 

approach: a modern 
and convenient omnichannel 
mobile application and award-
winning online store, a delivery 
or pick-up option, a unified 
bonus system and product 
range across online and retail 
channels

 ● Online orders are processed 
by the closest hypermarkets 
in Moscow and St. Petersburg 
and in partnership with delivery 
operators in all cities 
of operation

 ● 36 specially dedicated zones 
for online orders fulfilment 
in hypermarkets in Moscow, 
St.Petersburg, Sochi, 
and Krasnodar

 ● 77 hypermarkets in 23 cities 

 ● 220 stores in 6 regions 

 ● 100% online coverage 

in 6 federal districts of Russia

of the Central Federal District 
of Russia

in the regions of O’KEY Group’s 
presence

 ● Hypermarkets reformatting 
is aimed at bolstering their 
market position and supporting 
long-term LFL growth

 ● +19.8% YoY net retail revenue 

growth in 2023

 ● DA! discounters’ share 

in the Group’s net retail revenue 
reached 31.0%

 ● 36 e-commerce points in O’KEY 
hypermarkets for online orders 
sorting, picking-up and delivery

 ● +24.0% YoY total online sales 

growth in 2023

 ● DA! will carry on being a growth 
driver for the Group’s top- 
and bottom-line in mid-term

 ● Online sales reached 5.4% 
of O’KEY Group’s net retail 
revenue in 2023

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements202324 – 25

Sustainable 
Development

accordingly. We believe that businesses have a crucial 
role to play in society and we strive to make a positive 
impact through our operations. We are committed 
to sustainable development and we take steps 
to minimise our environmental impact. We also believe 
that it is important to give back to the community, 
and hence we support various charitable initiatives 
and organisations that align with our values.

Overall, we remain committed to delivering the best 
possible experience to our customers, employees, 
shareholders, investors, suppliers, and local community 
representatives. We believe that by continuing 
to prioritise sustainability and innovation, we can 
continue to grow and develop our business 
in a responsible way.

Sustainability Approach

O’KEY Group is a retail company that has 
established a widespread presence in various regions 
of Russia. Since its inception, the Company has been 
catering to a diverse array of stakeholders, including 
customers, employees, shareholders, investors, suppliers, 
and local community representatives. As a company, 
we consistently develop strategies for engaging 
with regulatory and government authorities, the media, 

and NGOs, as we believe that fostering partnerships 
is essential for the continuous growth and development 
of our business as a whole. Our commitment to sustainable 
development is embedded in our core values. We strive 
for excellence in our daily operations by providing 
families with fresh and high-quality products, along 
with a convenient and hassle-free shopping experience.

RUB
407 mn 

employees’ social benefits in 2023

RUB
244.1 mn 

proceeds from sales of recyclable 
materials in 2023

19,230 

number of Group employees

Recognising the significance of socially responsible 
businesses, we endeavour to create customised 
methods, incorporate global standards of accountability 
and community assistance, and adhere to regulations 
regarding labour relations and environmental safety.

At O’KEY Group, we prioritise creating an effective 
and positive work environment for our employees. 
We believe that our employees are the backbone of our 

business, and we are committed to ensuring their well-
being and career growth. We provide our employees 
with opportunities to develop their skills and knowledge 
through training and development programmes, 
and we strive to create a culture of innovation 
and collaboration.

In addition to our commitment to our employees, 
we take our social responsibility seriously by acting 

Benefits for Our Key 
Stakeholders

Investors and Shareholders

Customers and local communities

In 2023, we continued to develop both modern 
O’KEY hypermarkets, fast-growing DA! discounters 
and e-commerce platform. We are committed 
to maintaining our focus on creating value 
for shareholders, prioritising loyalty and convenience 
for our customers, and ensuring rigorous capital 
discipline. O’KEY Group has been listed on the London 
Stock Exchange since 2010.

In March 2023, O`KEY Group’s GDRs received a secondary 
listing in the main market on the Astana International 
Exchange. We expect that the listing of O’KEY Group’s 
GDRs on Astana International Exchange will provide 
access to the capital to a wider range of investors and will 
allow us to share our sustainable and long-term success 
with the shareholders.

In November 2023, the Group also completed 
the procedure for changing its listing status 
on the Moscow Exchange (MOEX) to primary. Earlier, 
in December 2020, the Group received a secondary 
listing of its depositary receipts on MOEX. The Company’s 
GDRs were included in Tier 1 quotation list, and have been 
traded on the main market ever since. The registration 
of the securities prospectus and the Company’s 
acquisition of primary listing status in 2023 are aimed 
at ensuring the continuity of trading of the Group’s GDRs 
on the Moscow Exchange in the future.

O’KEY Group is providing high-quality products 
at competitive prices under own brands. Our precise 
product selection is aimed to ensure that our customers 
receive the best value. As we expand, we remain 
committed to reinvesting in our competitiveness to offer 
the best prices to our customers while maintaining 
the highest standards of quality. We are also a socially 
responsible company, spearheading campaigns to support 
low-income members of the public, and children 
with disabilities, and raise consumer awareness 
for vulnerable groups. Our goal is to make a positive 
impact on the communities we serve and create a better 
future for all.

Suppliers

O’KEY Group sources more than 80% of its products 
from local suppliers based in Russia. This strategy enables 
us to maintain a stable supply of essential products. 
We prioritise supporting local enterprises and innovative 
manufacturers throughout all regions where we operate. 
Additionally, the Group is an active participant in various 
regional and national quality initiatives, particularly 
in the South and Central regions of Russia.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023To further streamline our operations, we have 
implemented a unified method of processing 
and approving direct import supplies. We optimise 
costs, which allows us to invest these cost savings 
in enhancing our supply chain and improving the quality 
of our products. By continuing to work closely with local 
suppliers and regulatory bodies, we are confident in our 
ability to maintain high standards of quality and efficiency 
in all our operations.

O’KEY Group’s mission is to develop and maintain sound 
relationships with local suppliers and producers. This 
partnership ensures that we offer our customers a wide 
range of high-quality products in important categories 
such as poultry meat, dairy products, sausages, bakery 
goods, and confectionery. To further enhance our 
product assortment, we have added unique local products 
with exceptional quality and organoleptic properties. 
In order to achieve this, we conduct specialised trading 
and purchasing sessions in all the cities we operate 
in, which allows us to set up direct communication 
and interaction with potential suppliers. We take great 
care in selecting our partner suppliers, and our main 
criteria include the quality of production facilities, a well-
implemented quality control system, and the highest 
quality characteristics of the products. Our focus on these 
criteria ensures a steady supply of high-quality products 
for our customers, which in turn promotes a mutually 
beneficial partnership with our suppliers and local 
producers.

Employees

The experience and expertise of our employees 
are fundamental components of our business model, 
and we believe that they are the backbone of our 
success. For this reason, we invest in our employees’ 
personal and professional growth and provide them 
with ample opportunities to develop their skills 
and knowledge so that they can continue to provide 
exceptional customer service to both internal and external 
customers. We want to ensure that every employee 
in our business understands the crucial role they play 
in creating a positive and welcoming environment 
for our customers. By doing this, we believe that we can 
create a strong service culture that is not just beneficial 
for our customers but also for our employees’ job 
satisfaction and overall well-being.

26 – 27

Our Employees

O’KEY Group’s HR policy is poised to steadily improve 
onboarding, learning, development, and acknowledgement 
of the Company’s employees. We aspire to create a productive 
work environment and empower professional and personal 
potential in accordance with the Company’s HR strategy. Systems-
level and holistic HR management and sensitivity to people 
and their needs make O’KEY Group an attractive employer.

O’KEY Group’s HR strategy pillars are:

 ● creating a culture of engagement and effectiveness;
 ● creating an environment for development 

 ● We completed implementation of automated trainings 
for managers to learn occupational health and safety 
(OHS) disciplines.

 ● The Company provided OHS procedures as part of HR 

and an effective work environment;

practices;

 ● introducing modern technologies and automating HR 

 ● To improve safety, we continue 

services;

 ● building an effective organisational structure 

and management team;

 ● building a positive employer brand in the Russian 

labour market;

 ● applying a systematic approach to attract, retain 

and develop personnel; and

 ● introducing the best HR practices.

Major HR and staff management 
events in 2023:

 ● Successful staff development helped the Company 
amid labour market restructuring and increasing 
competition for top talent. We used the most 
efficacious recruitment sources: referral 
programme “Bring a friend”, the websites 
of Headhunter and Avito.

 ● More in-depth and automated HR analytics. Regular 
HR reporting has been transferred to the Power BI 
platform, which allows prompt access to information, 
increases the speed and quality of decisions made.
 ● A mentoring system was developed for working not 
only with new employees in the format of classical 
mentoring, but also with existing ones aimed 
at horizontal or vertical development in the mentoring 
format.

to implement e-workplace — Occupational Health 
and Safety Control System (OHSCS).

 ● The page designs on the corporate website, 

as well as on the Headhunter and Avito websites were 
updated.

In 2024, we will focus 
on developing an effective 
work environment, developing 
employee potential 
and increasing productivity, 
protecting the health of our 
employees and strengthening 
the employer brand. In 2024, 
we will address:

 ● Development of a corporate culture that supports 
the implementation of the Company’s strategy;

 ● Formation of an effective management team;
 ● Increase of the attractiveness of the employer’s brand; 

and

 ● Creation of an effective work environment 
by automating HR processes and increase 
of the availability of HR services for our employees.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements202328 – 29

Key indicators

Staff training and development

 ● gifts for employees’ children on New Year ‘s holidays;
 ● financial assistance to employees who find themselves 

employees and the management. Since 2019, the Company 
has had a Whistleblowing Policy in place.

Below are O’KEY Group’s key personnel metrics.

19,230

Number of employees 
(as of 31 December 2023)

Gender distribution, %

29

71

Female

Male

Age distribution, %

10

11

22

25

32

18–25

26–35

36–45

46–55

56+

The Company’s success hinges on its people. 
In the reporting year, we proceeded with the personal 
and professional growth of our employees.

2023 staff training and development highlights:

in a difficult life situation; and

 ● instalment payment for membership in fitness clubs.

In 2023, the Group additionally implemented:

 ● motivational payments for work experience of more 

 ● Over 111,000 e-learning courses were completed 

than 10, 15, and 20 years;

by our employees;

 ● a wide corporate loyalty programme with offers 

 ● About 2,000 trainings and educational webinars were 

from partners.

conducted; and

 ● 25 educational products were created 

for the development of hard and soft skills.

Talent Pool Academy

Over the year of 2023, O’KEY Group continued to develop 
its new Talent Pool Academy.

In addition to the Academy’s three existing faculties: 
store department head faculty “ROST’OK” for linear 
management positions, deputy hypermarket 
director “Leadership School” faculty for middle 
management positions, and store manager faculty “School 
with Meaning” for the hypermarket director position:
 ● A new faculty “School of Mentors” was launched, 
forming a culture of mentoring and continuous 
improvement of the training and development system 
in the Company;

 ● As of the end of 2023, 288 employees were studying 

at the Academy;

 ● As of the end of 2023, 165 students of the Academy 
were appointed to the following positions: head 
of hypermarket department, deputy director 
of hypermarket, and director of hypermarket; and
 ● About 18% of appointments to senior positions were 

made from the internal personnel reserve.

 ● 6,050 employees participated in offline trainings
 ● 4,800 employees participated in webinars
 ● 117 available courses at the O’KEY Academy
 ● 111,000 completed e-courses

Staff retention and motivation

O’KEY Group provides social support to its employees 
in accordance with legal requirements and implements 
additional programmes aimed at creating the most 
comfortable conditions for them, among them:
 ● VMI on the terms of co-financing (payment 

by the Company in the amount of up to 80%);
 ● discounts in the Group ‘s stores and a cumulative 

employee points system;

 ● payment of meals for employees of individual 

departments;

In 2023, the Company’s social benefits expenses, 
including payment for VMI, children’s New Year holidays, 
financial assistance, and lunch payments, amounted 
to RUB 407 million. Employees of the Group receive 
shopping benefits in all stores of the Company.

In 2023, we maintained the set of services and the quality 
level of the corporate VMI system at the usual high level. 
In addition, the Company expanded the list of grounds 
for providing financial assistance to our employees.

To retain the best specialists, the Company effectively 
uses a combination of financial and non-financial 
employee motivation systems, and also strives 
to guarantee a competitive salary level. The Company 
applies a KPI system that takes into account both 
individual and corporate goals.

In order to increase the Company’s competitiveness 
in the labour market, in 2023, a large-scale revision 
of remuneration and motivation systems was carried out 
in accordance with the current external environment 
and the internal values of the Company. Bonus 
systems for operating units were updated. Within 
the framework of the current bonus programme to ensure 
the achievement of the specified financial results, 
as well as to increase operational efficiency, in accordance 
with the financial development plan of the Company, 
the list of target KPIs was updated.

In 2024, we plan to maintain the existing benefits 
and expand the list of partner programmes for our 
employees.

Reporting violations

The Group’s employees feel free to call the compliance 
hotline or use other feedback channels to make good-faith 
reports of violations.

O’KEY Group is focused on resolving ethics and labour law 
violations as well as cases of misunderstanding between 

We operate several whistleblowing channels: a call centre, 
dedicated manager-employee meeting hours, and morning 
meetings.

116 

reports received in 2023 compared 
to 189 in 2022

100% 

of reports addressed and followed 
up by feedback

Increasing the attractiveness 
of the Company’s HR brand

In 2023, the Company paid special attention to attracting 
and retaining personnel, and, among other things, 
changed the approach to working with young professional 
candidates. 

As part of our work with students in 2023, 
the following initiatives were implemented:

 ● some of the Company’s stores have become a platform 
for the practical training of college and university 
students in the professions of cook, baker and food 
technologists;

 ● a campaign was held to attract students to pre-
graduate practice and summer season work 
at the Company’s facilities;

 ● the head office and distribution centre in Moscow 

became a platform for the practical training 
of students of the Russian Academy of National 
Economy and Public Administration under 
the President of the Russian Federation, studying 
finance, commerce and logistics; and

 ● O’KEY employees took part in lectures and open days 

at colleges and universities.

In 2023, the design of the Company’s page on the key 
recruitment sites — Headhunter and Avito, 
as well as VKontakte community “Career at O’KEY” were 
updated in line with the Company’s current positioning 
in the labour market.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Health and Safety

O’KEY Group is committed to reducing work-
related hazards as well as providing safe workplace 
and comfortable customer experience.

We strive to minimise injuries at all our facilities 
and constantly improve our occupational health and safety 
(OHS) management system. The Group’s approach hinges 
on full compliance with Russian laws.

Our core regulatory documents in this field are:

 ● The Labour Protection and Occupational Health, 

Environmental, Industrial and Fire Safety Policy, and

 ● The Occupational Safety Management System.

monitoring 
the workplace

monitoring 
employee 
health

training 
employees 
in workplace 
safety

investigating 
injuries

taking 
preventive 
measures

support-
ing labour 
inspections 
conducted 
by governmen-
tal supervisory 
authorities.

2023 highlights

Dedicated 
assessment 
of working 
conditions 
and occupational 
risks in every 
workplace

A total of 

49 
accidents

40 of them 
occupational injuries 
(including 1 severe 
one)

0 
fatalities

We track and rigorously investigate all occupational 
injuries that involve our employees and customers. 

In 2023, the total number of accidents 
in the Company was 49, including:

 ● 47 minor injuries (the investigation classified 9 of them 

as non-occupational); and

 ● 2 severe injuries (the investigation classified 1 of them 

as non-occupational).

Most common causes in 2023:

 ● negligence and haste
 ● violated OHS requirements;
 ● ill health; and
 ● Insufficient control by the immediate supervisor.

The Company also monitors and investigates all customer 
and contractor incidents. We updated related procedures 
to receive earlier warnings and prevent similar incidents 
going forward. Total number of incidents involving 
O’KEY Group’s employees, customers, and third-party 
organisations went down by 283% year-on-year in 2023. 
The decrease was led mainly by advanced approaches 
to monitoring working conditions and health, identifying 
causes during the investigation, training employees 
in workplace safety, as well as taking preventive measures 
by the Company.

Supporting inspections of governmental 
supervisory authorities

Indicator

2021

2022

2023

Number of supported 
inspections

Number of violations

Including OHS violations

7

2

1

6

2

1

12

1

1

Indicator

2021

2022

2023

Penalties (RUB)

362,000 210,000

18,000

Including OHS penalties 
(RUB)

130,000

50,000

0

30 – 31

Number of occupational injuries

53

49

42

2021

2022

2023

Number of incidents

Customers

Third-party
employees

O'KEY Group
 employees

173

106
105

163

146

44
41
40

67

2021

2022

2023

We regularly audit occupational 
health and safety in our stores 
and distribution centres 
for compliance with Russian 
health and safety laws. In 2023, 
governmental supervisory 
authorities (conducted off-site 
inspections of Group stores.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023 
805 

employees trained 
in occupational 
health and safety 
in a licensed training 
centre

586 

employees trained 
in fire safety 
in a licensed training 
centre

790 

employees trained 
in a licensed 
training centre 
in first aid in case 
of occupational 
injuries

Dedicated assessment 
of working conditions 
and occupational risks took 
place throughout O’KEY Group.

O’KEY Group’s plans in 2024:

 ● to beef up the OHS management system;
 ● to make a dedicated assessment of working conditions 

and occupational risks in new workplaces;

 ● to re-evaluate professional risks;
 ● to proceed with workplace safety and first aid 

trainings;

 ● to implement the Occupational Health and Safety 
Control System, an automated toolkit for our 
OHS management system efficacy. It helps to plan, 
establish responsibility, identify resources, take 
measures and analyse the entire occupational health 
and safety management system; and

 ● to strengthen safety measures for high-risk work 

performed by the Company’s employees and third-
party organisations.

32 – 33

Anti-Corruption

O’KEY Group remains committed to honesty, openness, and integrity. 
The Group’s ever-improving anti-corruption system combines 
organisational, economic, legal, and informational measures. We have 
zero tolerance to corruption: the Company and all of its employees 
must comply with the relevant laws and ethical business practices.

The anti-corruption policy enshrines applicable law 
enforcement procedures as per Federal Law No. 273-
FZ “On Combating Corruption”. Adhering to our 
rules and policies, we audited various focus areas 
of the Company in the reporting year. We investigated 
every report received from our employees or partners, 
identified the causes, developed corrective measures, 
or undertook actions.

In addition, the Company operates various risk 
management and business data privacy tools to avoid 
breaking the law and incurring financial and reputational 
losses. We use a dedicated Red Flag Report system 
in which we can track and identify unlawful affiliation 
as well as any anomalies or violations of the Company’s 
anti-corruption policy. Thanks to this tool, we can respond 
to confirmed corruption cases much faster.

Over the course of 2023, we proceeded 
with the procurement transparency methods developed 
in 2021. Our Anti-Corruption Department regularly 
analyses purchases in chain stores using loyalty 
programmes to identify internal and external fraud 
based on partner reports prepared in accordance 
with the Company’s requirements, as well as monitors 
the commercial procurements and electronic bidding 
on CisLin and Tender.pro e-commerce platforms. Thus, 
we rule out possible fake competition for counterparties 
taking part in the bidding.

In the reporting year, we also undertook routine measures 
to instil confidence of employees and contractors. 
The Company actively joined general meetings 
and negotiations with suppliers to promote a culture 
of zero tolerance to corruption in any form.

The Group has an ever-improving anti-corruption 
portal in line with the strategy to simplify and expedite 
investigations related to anonymous warnings, disputes, 
or legal requests.

In 2023, the ultra-fresh (meat/fish) commercial 
procurements were finally moved to an automated trading 
platform. We also automated the analysis of in-store 
purchases under the loyalty programmes for internal 
and external fraud.

The Company aspires to partner with those 
counterparties who follow the principles of legality 
and anti-corruption laws. Every contract 
with a counterparty includes a binding anti-corruption 
clause; otherwise, it will not be negotiated.

The Company consistently trains its employees in anti-
corruption, advocating zero tolerance in accordance 
with the Company’s Anti-Corruption Policy. To ensure 
transparency, employees of the Economic Security 
Department regularly join procurement commissions. All 
potential conflicts of interest are reported to the internal 
audit and security departments of hypermarkets 
and supermarkets which assess corruption risks.

All employees of O’KEY Group can go through 
the anti-corruption policy and relevant procedures 
when being hired. If specific procedures change, 
new versions of documents are sent to employees 
for review. The Company’s staff undertakes to respond 
to all corruption cases without delay. We guarantee 
confidentiality of the person who reports corruption. 
Anonymous hotline numbers are available to all employees 
and suppliers in every branch and on the Group’s website.

Information posters about 
zero-tolerance behaviour in our 
offices remind employees 
to report any suspicious actions 
or incidents to the relevant 
hotline.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Internal measures

External measures

 • new employees are checked for corruption risks prior 

to employment;

 • all employees sign a pledge to follow the Anti-Corruption 

Policy;

We thoroughly inspect all potential suppliers and service 
providers prior to contracting, namely:
 • documentation;
 • financial health (balance sheets, assets, turnover, debts, 

 • employees from the procurement and real estate 

credits, and court proceedings);

departments as well as in our stores take anti-corruption 
courses and attend briefings;

 • employees exposed to higher corruption risk, for example, 
from procurement and real estate departments, fill out 
declarations;

 • contracts are monitored every six months;
 • critical business processes (e .g ., receipts, write-offs 

and returns) are subject to oversight procedures using 
IT monitoring software; and

 • appeals are addressed via feedback channels .

 • absence of affiliation to our other suppliers or our employees;
 • customer base, turnover matching the declared tax history;
 •
 • our suppliers sign a binding agreement in which they accept 

local suppliers are additionally monitored;

 •

all anti-corruption policy clauses;
if suppliers and contractors violate the anti-corruption 
policy, O’KEY Group is entitled to terminate their contracts 
immediately .

These measures imply 
compliance tests for employees 
and suppliers to make 
transactions more transparent 
and better detect violations.

The year of 2023 marked four violations of the Company’s 
rules and standards. Internal checks were carried 
out on all identified violations, resulted in a dismissal 
of a hypermarket director and two of his deputies. Three 
hotline messages were also received. All the revealed 
facts and reports were promptly investigated by the Anti-
Corruption Unit of the Security and Risk Department. 
In three cases, the information was not confirmed.

In 2023, a number of anti-corruption procedures 
were updated to obtain earlier warnings and prevent 
such incidents. In 2024, we plan to further implement 
and enhance our action plans to develop a culture of zero 
tolerance of the Company’s employees and suppliers 
to corruption in any form.

On the eve of the New Year 2024, we conducted a win-
win lottery among the employees of O’KEY Group 
to draw gifts received from our suppliers and contractors 
and given by our commercial department employees 
to the lottery fund.

The Company plans to complete the implementation 
of a programme for the full-scale use of the DLP (Data 
Loss Prevention) system. The system is set to prevent 
leakage of commercial and sensitive information 
and personal data of the Company’s employees.

We also plan to conduct internal audits in the Company’s 
departments in order to identify and prevent 
any possible corruption among employees, including 
eliminating conditions and causes that may contribute 
to the emergence of corruption schemes in the future.

34 – 35

Environmental Responsibility

Our customers are increasingly conscious of environmental issues. 
The retail industry is impacted by shifts in environmental regulations 
and investor evaluations that are based on environmental, social, 
and governance (ESG) criteria. Consequently, it has become necessary 
for businesses to adopt environmentally responsible practices in order 
to secure their position in the market sustainably. At O’KEY Group, 
we prioritise resource conservation and minimisation of our carbon 
footprint, and thus we implement various strategies to achieve this.

Since 2019, our Company has been implementing the Live 
Green corporate policy, which serves as a guiding force 
for our operations. This policy motivates us to initiate 
projects that align with our core values. We are constantly 
seeking out innovative methods to reduce resource 
consumption and we are advocating for ESG principles 
amongst our customers to improve our sustainability 
initiatives. Working with environmental and social 
NGOs provides us with a platform to launch awareness 
campaigns that serve this purpose.

Reducing the use of disposable 
plastic packaging

O’KEY Group has launched various initiatives to reduce 
the use of disposable plastic packaging across 
its operations. The Company has been gradually 
introducing eco-friendly alternatives to replace traditional 
plastic packaging. For instance, O’KEY Group has launched 
an initiative to replace plastic bags with paper bags 
or reusable bags. The Company has also introduced eco-
friendly packaging for fruits and vegetables, such as using 
biodegradable mesh bags or cardboard trays. We offer 
this type of packaging not only at the cash desk but also 
in the department of loose-weight products, thereby 
accustoming customers to the new social norm.

At our stores, we offer bio-bags that are fully 
biodegradable within a year. These bio-bags are just 
as strong and high-quality as traditional plastic bags, 
and they are safe to use with food items. By introducing 
this initiative, O’KEY Group continues to lead the way 
in the Russian food retail by offering a unique 
biodegradable solution.

The Group started partnering with NGOs and suppliers. 
O’KEY Group collaborates with non-governmental 
organisations and suppliers to launch initiatives aimed 
at reducing plastic waste. For instance, the Company 
works with NGOs to raise awareness about the negative 
impact of plastic waste and encourages customers to use 
eco-friendly alternatives.

O’KEY Group is also working on reducing the amount 
of packaging used for products. This includes exploring 
ways to optimise product packaging to reduce 
the use of plastic and other materials. Overall, O’KEY 
Group’s initiatives to reduce the use of disposable 
plastic packaging are aligned with its commitment 
to environmental responsibility and sustainability.

To demonstrate our commitment to responsible 
consumption and retail practices, we conduct 
regular internal audits to ensure strict compliance 
with the Russian environmental regulations. Additionally, 
we perform a quarterly monitoring of atmospheric 
and noise pollution in the intermediate zone to guarantee 
that our stores do not negatively impact the local 
community’s living conditions.

Energy efficiency

At O’KEY Group, we prioritise the energy efficiency 
of our operations and continuously work towards 
reducing our overall energy consumption. We closely 
monitor environmental data, including energy use in our 
supermarkets, and undertake measures to minimise 
energy usage. To achieve this, we have implemented 
various initiatives such as replacing outdated luminescent 
lighting with modern recuperators and energy-efficient 

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023LED lights and LED signboards. We have also replaced 
outdated refrigeration elements and HVAC systems 
with state-of-the-art, energy-saving devices. Furthermore, 
we have adopted energy-efficient building management 
systems (BMS) to maximise energy efficiency.

The energy-saving measures we implemented have 
yielded impressive results. By installing LED lamps 
in the parking lot and replacing some of the interior 
lighting with LED fixtures, as well as implementing a “Smart 
House” system that automatically controls the interior 
lighting and disconnects part of the ventilation systems 
at night, we were able to reduce energy consumption 
by nearly 15% in the stores where these measures were 
implemented.

Compared to the same 
period last year, electricity 
consumption was reduced 
by 5.1% in 2023

Total amount 
of consumed 
energy, kWh

LFL

2021

2022

2023

387,849

372,356

353,373

380,726

364,612

338,110

Waste Management

The Waste Management Policy is applied across all of our 
stores at O’KEY Group to regulate our waste management 
processes.

Proceeds from sales 
of recyclable materials, 
RUB mn

2021

389.4

2022

293.3

2023

244.1

At our company, we prioritise reducing the amount 
of waste that ends up in landfills by implementing separate 
waste collection. We take additional steps by transporting 
biological waste and lamps to specialised facilities, while 
recyclable waste such as polythene film, plastic boxes, 
and wastepaper is compressed and sold for further 
recycling. Additionally, we collect and sell banana boxes, 
waste oil, pallets, and metal scrap for recycling purposes.

To ensure responsible waste management, our main 
operational sites feature water treatment facilities that 
include petrol and sand catchers to filter stormwater 
from parking areas. Before being discharged into public 
sewers, we employ grease catchers that filter wastewater 
from our production facilities.

36 – 37

Our Communities

O’KEY Group extends support to disadvantaged communities 
within its operational regions. This includes individuals and families 
who face financial hardship, single mothers, those belonging 
to large families, elderly individuals who require assistance, 
and children with disabilities. Our aid efforts in 2023 were 
carried out independently and in collaboration with various 
stakeholders, including non-profit organisations volunteers, 
and charitable foundations. These partnerships allowed us 
to distribute funds and food to those in need more effectively.

Priorities of O’KEY 
Group’s charity 
programmes

 ● To help people in hardship
 ● To help veterans of the Great 

Patriotic war

 ● To support children’s artistic 

endeavours

Major charity 
partners

Directions  
of help

 ● Advita
 ● “Step forward” festival
 ● Local charity foundations
 ● Various humanitarian 

organisations that help people 
in need

 ● Providing financial assistance
 ● Collaborating with foundations 
and non-profit organisations 
to feature fundraising activities 
and grocery donations

 ● Providing assistance with food 

supplies

Supporting Vulnerable Groups

Being a socially responsible corporation, our aim 
is to assist disadvantaged communities and hike consumer 
awareness regarding the significance of caring for those 
who require the most help.

The high inflation rate and unstable economic 
conditions had adverse effects on various social 
groups. In collaboration with charitable foundations 
and customers, O’KEY hypermarkets conducted initiatives 
to gather essential items for economically disadvantaged 
communities. The campaigns were aimed at aiding low-
income families with children, the elderly, disabled 

individuals, and those facing the difficult choice between 
purchasing food or medicine.

Several “Basket of Kindness” campaigns were conducted 
in various regions of the country with the aim of assisting 
individuals in need. As part of this initiative, designated 
boxes were placed in supermarkets where patrons 
could donate food. The groceries were made available 
in a straightforward and uncomplicated manner. Such 
assistance has been and will continue to be crucial 
for individuals facing difficult circumstances. Foodbank 
Rus is a Russian charitable organisation that provides 
direct support to local communities and serves 

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements202338 – 39

Over RUB
1.7 mn 

raised through donation boxes 
in 2023

RUB
17.5 mn 

raised in total

Veterans support

Since 2002, O’KEY has been showing its support 
for the veterans of the Great Patriotic War through 
an annual campaign. This initiative aims to honour 
and provide aid to those who fought for the country’s 
freedom and peace.

Throughout the years, we have extended our assistance 
to veterans of the Great Patriotic War in all the regions 
where we operate. As part of our efforts, we distribute 
gift cards to them ahead of this significant holiday. This 
gesture allows them to make purchases in our stores, 
which we hope would make their lives more comfortable.

as an exemplary model for transparent and effective social 
outreach efforts.

We also entered into a long-term partnership 
with the “Dari Edu” charitable foundation to install 
boxes in our stores on a permanent basis to collect 
food products with an extra shelf life. On a regular 
basis, volunteers from the foundation empty the boxes 
and donate food to those in need.

Child Support

Supporting children is a top priority for O’KEY Group. 
Our objective is to foster the creative abilities of children 
with disabilities.

Throughout 2023, we provided charitable aid to the “Step 
Forward” International Art Festival for such children in line 
with our primary objective. The festival is a sustainable 
platform that showcases the artistic potential of children 
with disabilities. Renowned artists, academic symphony 
orchestras, and conductors participated in concert 
programmes alongside these children. O’KEY Group 
donated RUB 500 thousand to the festival to assist these 
children in realising their full potential, building self-
assurance, and fulfilling their cherished aspirations.

Support with Treatment

Since 2016, O’KEY Group has been dedicated to providing 
financial assistance for medical treatment for children 
and adults with cancer. O’KEY Group is a long-time 
partner of AdVita, a St. Petersburg-based charitable 
foundation that specialises in helping and has been one 
of its loyal charity partners for a long time. We have 
installed donation boxes next to our counters in our 
hypermarkets in St. Petersburg, so that our customers can 
aid those in need.

For several years now, the funds collected through these 
donation boxes have been utilised primarily for diagnosis 
and treatment. Various medications and laboratory 
supplies are purchased, especially for the laboratory 
of the Raisa Gorbacheva Memorial Research Institute 
of Children Oncology, Hematology, and Transplantation, 
which is a participant in the programme.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements20233

OPERATIONAL 
REVIEW

Our three complementary formats, O’KEY hypermarkets, 
DA! discounters, and the e-commerce platform, ensure 
the fulfilment of customers’ needs. We have online 
delivery in all cities of O’KEY presence.

40 – 41

RUB  

205.8 bn

+2.8% Group net retail revenue in 2023

RUB  

63.8 bn

31% reached DA! in Group net retail revenue

RUB  

7.7 bn

5.4% E-commerce in Group net retail revenue

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements202342 – 43

on the fresh and ultra-fresh categories, at enhancing 
the quality and range of our food and non-food products 
under our own brands, maintaining an impeccable quality 
of the assortment and the best service, and at renovating 
hypermarkets. As of the end of 2023, O’KEY Group has 
remodelled 17 O’KEY stores in its key cities of presence: 
Moscow, St. Petersburg, and Sochi.

In 2024 and further, we will roll out gradually 
the reformatting programme across all our hypermarket 
chain. The Group believes that hypermarkets will remain 
competitive in the future on the basis of intelligent 
management of this format.

Hypermarkets business 
in 2023 at a glance

40,000

SKUs

RUB 141.9 bn 

Net retail revenue

>50% 

Fresh & Ultra-fresh in revenue

6,700 m2

Average selling space

O’KEY 
Hypermarkets

At the heart of our business are the O’KEY hypermarkets that 
provide our customers with a well-curated and extensive selection 
of products, aimed at creating a compelling value proposition. 
We firmly believe that hypermarkets will continue to be a competitive 
and potentially lucrative format. Our approach incorporates 
the best practices from the food retail sector and upholds 
quality standards across the spectrum, ranging from assortment 
strategies to customer service and store layout design.

Performance overview

As a part of the strategic programme to enhance 
the competitiveness of its hypermarkets, the Company 
is upgrading its O’KEY stores. We intend to gradually 
upgrade stores in key regions and locations depending 
on the competitive environment.

including 300 items of ready-to-eat meals and bakery 
products from the chain’s own bakery. Their growing 
share in our offering follows a similar trend in consumer 
behaviour observed over the past few years, with more 
and more customers looking to buy ready-to-eat meals.

Apart from the new design, this means implementing 
a new approach towards the product range, the customer 
service, and the experience. We focused on the fresh 
and ultra-fresh categories, own brands and own 
production, the wine and deli selection. In 2023, fresh 
and ultra-fresh product categories accounted over half 
of the chain’s net retail revenue.

As of 31 December 2023, the total number of O’KEY 
hypermarkets was 77, with a total selling space 
of 515.8 thousand m2. In 2023, we solidified our position 
in our key North-West Region of Russia by opening a new 
O’KEY store in St. Petersburg. The hypermarket has 
a selling space of 5,125 m2 and follows a renewed concept 
created in response to market challenges.

Today, O’KEY hypermarkets are proud to offer more than 
40 thousand food and non-food items, including a more 
than 6 thousand SKU range of fresh meat, poultry, fish, 
and dairy products, confectionery, fruit and vegetables. 
All chain stores offer products of their own production, 

O’KEY is proceeding with the hypermarket transformation 
programme as a part of the Group’s strategy related 
to strengthening its market position and supporting 
its sustainable long-term growth. The programme aims 
at rebalancing the assortment with a specific focus 

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Private Labels

O’KEY private labels (PL) have earned an excellent reputation 
for outstanding quality and a wide selection of goods. Over 
the years, we have been successful in our strategy of the rapid 
development of own brands, delivering on a more balanced 
assortment and offering our customers goods of superior quality 
at a better price (15–20% cheaper than branded alternatives).

Our variety of private label products has three major 
brands covering the entry, medium, and premium price 
segments, as well as several own brands in Pet Food 
and C&D categories.

O’KEY DAILY  
(That’s what you need!)1

Fantasy Brands  
(Pet Food and C&D)

entry segment 348 SKUs

324 SKUs

O’KEY

Selection of O’KEY

44 – 45

Throughout 2023, we worked hard to ensure an excellent 
value for money for our customers. With the ultimate goal 
of offering a variety of high-grade products at attractive 
prices to customers, O’KEY continued to enhance 
the quality and to update the existing range of its private 
labels.

Despite the challenges we faced for private labels 
in the reporting year, we managed to expand our 
imports by 70% year-on-year with new offers for PLs, 
as well as exclusive brands (Basso, CLEACE, Delicios, 
Lapiths, Los Tres, and Verdini).

In 2023, the share of private label products amounted 
to 7.0% of O’KEY hypermarkets net retail revenue, 
and to 10.9% of the net retail revenue of respective 
product categories where private labels are present.

In 2023, O’KEY and the O’KEY Selection private label 
products won ten gold medals at the prestigious 
international Quality Guarantee competition, and three 
products received a diploma.

Plans

Our strategic priority in our own brands development 
is to ensure the highest quality of products along 
with a diverse assortment.

Gold medals

 ● Preserved mussels in oil 180gO’KEY

 ● Camembert cheese 50% O’KEY

 ● Beef for cooking cuts 
chilled 400g O’KEY

 ● Chips paprika 140g O’KEY

 ● Milk UHT 3 .2% O’KEY

 ● Raspberry jam O’KEY

 ● Beans jar 460g O’KEY

 ● Canned corn 340g O’KEY

 ● Condensed milk 8 .5% 380g O’KEY

 ● Mineral water with gas 1,5l O’KEY

medium segment 1,134 SKUs

premium segment 104 SKUs

In 2024, we plan:

1,910 private label SKUs 

available in O’KEY hypermarkets

1	 “O’KEY DAILY” is applied for food categories, “That’s What You Need!” is applied for wine and non-food categories.

 ● to enlarge the range of bio/organic products under 

private labels;

 ● to double imports and increase the exclusive brands 
in terms of both SKUs and customer needs we meet;

 ● to expand the geography of imports (India, South 
America, Australia, Germany, etc.), launching new 
tastes for our customers;

 ● to continue rebranding and redesign of premium SKUs;
 ● to continue revision of the C&D range towards more 

premium level; and

 ● to continue to improve the quality of the current 
assortment to provide customers with the most 
delicious and attractive PLs products.

Diplomas

 ● Chevapchichi Balkan 300g O’KEY

 ● Moiva smoked fish 300g O’KEY

 ● Herring cut file in oil 
with dill 500g O’KEY

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Supply Chain

Quality and Safety

46 – 47

O’KEY Group operates an efficient supply chain that allows us to serve 
our customers’ needs in all our regions of operation. In 2023, we continued 
to enhance our supply chain via upgrading our existing distribution 
centres, improving our logistic operations, implementing cutting-edge 
digital solutions, and building transparent relationships with suppliers.

At O’KEY Group, we are committed to maintaining the utmost 
standards of safety and quality throughout our entire supply 
chain, with a focus on providing our customers with the freshest 
and highest-quality products possible. To ensure top-quality 
goods across all of our stores and to meet the evolving needs 
of our customers, we implement a risk analysis and critical control 
point (HACCP) approach. Our quality control system covers 
every aspect of our operations, from production to consumption, 
and is complemented by internal standards that often exceed 
industry requirements. By adhering to these rigorous standards, 
we strive to deliver unparalleled quality and safety to our customers.

Murmansk

OVERALL NUMBER OF DCs: 4

Moscow: 2
(53.8 k m2 and 18.1 k m2)

Categories:

Fruits
and vegetables

Fresh

FMCG

Non-food

Alcohol

St. Petersburg

NORTH-WEST FD

The O’KEY logistics system encompasses four distribution 
centres: two federal centres in Moscow and two regional 
centres in St. Petersburg with a total floor space 
of 101.3 thousand square metres as of December 2023. 
The federal distribution centres are based in Moscow 
and distribute fresh products, fruits, and vegetables, 
FMCG, non-food, and alcohol products to all stores across 
the country. The regional distribution centres are located 
in St. Petersburg, one of them specialising in FMCG 
and non-food, and the other — in fruits and vegetables 
and fresh products. This supply chain organisation enables 
O’KEY Group to balance between logistical costs, stock 
management, and a high level of service.

In 2023:

 ● The 3PL project has been fully launched. The average 
turnover per month is 750–800 thousand boxes.

 ● Improvements to Pallet Height Management 

were implemented – the pallet height parameter 
can be parameterised individually for each client, 
as a result – the utilisation of transport increased 
without compromising the frequency of shipments.
 ● Accounting of the recycled packaging was started. 

Turnover control and increase in the volume of return 
of containers to the DC.

St. Petersburg: 2
(21.8 k m2 and 7.6 k m2)

Categories:

Fruits
and vegetables

Non-food

Fresh

FMCG

CENTRALISATION RATE: 63.4%

Plans for 2024:

 ● To start operations 3PL in Yekaterinburg 

and Krasnodar;

 ● Yard management System (YMS) – automation 

 ● To optimise the distribution chain according 

was implemented to assign suppliers to the gate 
acceptance, notification of drivers on call and sms, 
which increases the turnover of the dock.

 ● Fruits&Vegetables acceptance not later than 4:00 p.m. 
was implemented for all temperature DCs. This led 
to an increase in the share of PBL assortment and, 
as a result, an improvement in the quality of products.

 ● Electronic signature verification functionality 

was implemented for internal movements, avoiding 
the paper version of TORG-13 when moving within 
the Company.

to the logistics value of the goods;

 ● To move away from PBL waves to evenly distribute 

the load on the DC along the PBL flow;

 ● To develop video analytics at DC to improve quality 

at all stages of DC operations;
 ● To automate the business process 

of selecting a contractor for the acceptance of goods 
at the DC;

 ● To develop the 3PL project to connect new product 

categories;

 ● To carry out remote pre-trip medical check-up;
 ● To implement automated inventory system of pallets 

in stock; and

 ● To avoid batch accounting of alcohol.

Moscow

CENTRAL FD

Nizhny
Novgorod

Syktyvkar

URAL FD

O’KEY Group maintains quality and safety 
through a dedicated quality control department, which 
upholds internal quality standards that align with both 
Russian Federation legal requirements and global best 
practices in retail.

SIBERIA FD

Surgut

Ekaterinburg

VOLGA FD

Togliatti

Krasnodar

Sochi

Rostov-
on-Don

SOUTH FD

Astrakhan

Ufa

Tyumen

Omsk

Irkutsk

Novosibirsk

Krasnoyarsk

O’KEY Group’s Quality Management System (QMS) is built 
upon the principles of risk analysis and Critical Control 
Points (HACCP) to ensure the safety of our products. Our 
QMS adheres to key hygiene control measures at all stages 
of food production. As legislation and market dynamics 
evolve, we continuously refine our approaches to quality 
control, aligning our QMS with cross-functional targets, 
customer needs, and business objectives. We also regularly 
update our additional quality standards to align with global 
retail best practices and the specific requirements of our 
business.

Standard measures for ensuring quality and safety 
at O’KEY Group include conducting preliminary quality 
control procedures, monitoring product assortment 
in both stores and warehouses, and conducting external 
and internal audits of our stores and supply chain. Our own 
production and private label products undergo laboratory 
monitoring to confirm their high quality and safety.

In 2023, we conducted 822 quality checks of stores 
for compliance with processes across the country.

In addition, in 2023, we tested 11,373 product names 
in independent accredited laboratories, which 
is an average of almost 1,000 items per month (948). 
The products passed a full examination in terms of quality 
and safety parameters, in accordance with the established 
legal requirements, and often more stringent criteria 
established by the Company.

We are also implementing initiatives to improve 
the skills of our employees in quality control. In 2023, 
all our employees in the stores passed special courses 
on the following topics:
 ● – “Basic rules for assessing the quality of products 
of the F&V category in the summer assortment 
of O’KEY hypermarkets”; and

 ● – “Training on acceptance for the quality of alcoholic 
beverages, directly imported goods, food products 
except for F&V category, and non-food products”.

An informational introductory video was shot 
on the process of acceptance of products of F&V category 
at the Company’s distribution centres.

One of the key components of the guarantee 
of constant product quality is to ensure compliance 
with the requirements of internal processes; therefore, 
we conduct internal quality audits of our hypermarkets 
on the regular bases.

In 2023, 59 product quality specifications were developed 
for internal use.

In 2023, we established a process for automating product 
quality acceptance in O’KEY distribution centres, which 

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023made the process of sampling and examination of goods 
more standardised, orderly and efficient.

The Company actively participates in regional and national 
quality initiatives. O’KEY Group successfully passed 
the inspection audit and received an excellent status 
as part of the voluntary certification “Made on Don” 
in the Southern region of Russia. Moreover, the Company 
took part in ACORT quality committee initiatives, such 
as communication with authorities on legislative issues, 
participation in round tables with state control bodies, 
and contribution to new normative documents developing 
procedures.

We participated as a speaker in various events organised 
by the Ministry of Industry and Trade of the Russian 
Federation, Roskachestvo, specialised unions and other 
organisations.

Special attention is paid to the quality of products 
manufactured under our private labels (PL). Last year, 
463 new domestic products under various private labels 
were approved by the Quality Control Department.

As a result of fruitful work, dairy products produced 
under the O’KEY trademark received a distinctive “Quality 
Mark” of the national monitoring system Roskachestvo 
by the Government of the Russian Federation. The award 
ceremony took place during Retail Week 2023.

At the “Quality Assurance 2023” International Competition, 
our private labels and own production received 20 gold 
medals and eight Quality Diplomas, which indicates that 
the jury recognised the winning products as the best 
in the presented nominations.

Over 2023, the Company continued its project for the risk 
evaluation and quality audit of products from our suppliers. 
In the reporting year, we conducted 21 audits of our own 
production at supplier’s facilities. We also conducted 
98 audits of our private label products’ suppliers. In 2024, 
we will continue to do so to ensure the quality of our 
products for our customers.

In addition, a supplier quality assessment system 
has been developed, which is based on the following 
main parameters: the results of laboratory control 
of the supplier’s products, customer reviews of this 
product, audits, and other essential quality and safety 
parameters. In 2023, this rating covered high-risk products 
manufactured under their own trademarks.

standards, technical instructions, procedures related 
to the quality of products such as our own pastries, meat 
and fish, processes in stores and work with contractors 
providing various kinds of services. Together 
with the commercial and operational teams, we have 
developed 514 technical specifications of the dishes. 
We have also introduced a new method of confirming 
the expiration date for 60 items, including the category 
of semi-finished products, in addition, the expiration dates 
for 114 SKUs of packaged products of our own production 
have been declared and confirmed, which can be sold both 
through online delivery and through traditional retail.

During the year, we conducted all the necessary laboratory 
tests of our own products and received 61 declarations 
for 2,073 product names.

Before delivering goods directly to stores and distribution 
centres, the quality control department monitors labelling 
and documents for products at the stage of entering 
into the assortment. This control is carried out on a joint 
portal with ART-TRADE suppliers and allows you to quickly 
resolve issues with suppliers in case of inconsistencies. This 
allows us to upload the necessary data in a timely manner, 
avoid technical errors on the part of suppliers and comply 
with all necessary deadlines. In 2023, 15,682 product 
names were agreed upon and delivered to stores using 
the platform, which accounted for 100% of the supplier 
applications received.

Plans

The Company intends to continue enhancing its quality 
management system and food safety control procedures, 
going forward in terms of supplied branded goods, own 
production, private labels, imports as well as operations 
at its distribution centres.

In 2024, we will focus on:

 ● Continuing the updating of the Сompany’s Quality 

Management System;

 ● Training Hypermarket directors and key personnel 

on product quality and safety issues;

 ● Maintaining the process of introducing new products 
into the range of own production, own brands and all 
categories of goods sold on the network;

 ● Ensuring optimal shelf life of products manufactured 

in our hypermarkets;

 ● Automating the reporting on traceability systems 

(FGIS Mercury);

In 2023, we continued to improve the quality of our own 
products. To do this, we have developed and updated 
the Company’s regulatory documents, including 24 internal 

 ● Educating our suppliers in quality management;
 ● Expanding the scope of the suppliers evaluation 

system “Supplier Quality Rating”;

48 – 49

 ● Creating quality catalogues for products of our 

 ● Inspecting suppliers ‘ production facilities in terms 

own production and our own brands, which will take 
into account the best practices in terms of product 
quality, including, but not limited to consumer 
preferences, as well as communication through 
packaging;

of quality and periodic laboratory testing

 ● Controlling products sold, paying special attention 
to products under their own trademarks and goods 
of their own production; and

 ● Changing the approach in creating PLs and own 

production.

E-Commerce

In 2023, the main focus of the e-commerce development 
was the optimisation of processes and increasing 
the efficiency of operations. These initiatives allowed us 
to maintain our solid position in a fast changing market 
environment and demonstrate strong online revenue 
growth.

A landmark event during the previous year was the pilot 
launch of an O’KEY online store in the regions. In 2023, 
as part of the test, our internet store was launched in two 

new cities of Sochi and Krasnodar. The launches were 
successful and showed potential for further development, 
as we saw consumer demand in the regions as stable, 
with a tendency for growth.

Also, in 2023 we put special focus on the quality 
of service and goods sold via online channel. As part 
of these measures, products marked with a Quality 
Mark (Roskachestvo) were separately highlighted 
on the showcases of our online store.

Highlights of 2023

Share of e-commerce in Moscow

Online sales

7.9%

+24% YoY

Share of e-commerce in St. 
Petersburg

3.8%

Share of e-commerce in O’KEY 
revenue

5.4%

3,646 

thousand orders

6,053 

thousand active users of the website 
and mobile application

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Plans for 2024

1 .  To further roll out our own internet store 

4 .  To retain focus on the quality of the goods sold 

in the regions of O’KEY hypermarkets presence .
2 .  To develop collaboration with aggregators in order 
to widen the footprint of O’KEY’s online presence, 
enhance brand recognition and increase revenue 
growth .

via online channel .

5 .  To enhance the functionality of our website 

and mobile application in order to increase conversion 
rate and improve users’ shopping experience .
6 .  To further promote ‘fast delivery’ proposition 

3 .  To improve the assortment range of own production 

with a high level of service and speed of delivery .

and bakery products in the online channel, 
including planned redesign of presenting the dishes 
on the website and in the mobile application .

7 .  To present all promotions and the entire range 

on the Company’s online storefronts .

8 .  To grow the share of e-commerce channel 

in the Company’s revenue .

50 – 51

DA! Discounters

The increasing emphasis on cost-effectiveness has 
given rise to a new store format, which encouraged us 
to reinvigorate our DA! discount concept with a premium 
appeal. The DA! business continues to be a leading 
expanding supermarket chain in the Russian 
market, playing a crucial role in driving the Group’s 
revenue growth. In 2023, DA!’s net retail sales 
demonstrated a substantial growth of 19.8% year-on-
year, reaching 31.0% of the Group’s net retail revenue 
in the same period.

DA! discounters leverage the best international practices, 
cutting-edge in-house innovations and the state-
of-the-art technologies within the retail industry. 
At the same time, DA! stores are specifically tailored 
to meet the unique preferences and demands of our 
target audience. Our business model has consistently 
demonstrated its efficiency year after year, and we have 
garnered significant recognition from our loyal customer 
base.

DA! stores have a well-balanced product range, covering 
all customer needs in terms of food items and the most 
popular non-food items. We achieve this by integrating 

our supply chain with O’KEY hypermarkets and securing 
the most advantageous procurement arrangements 
with our vendors, allowing us to provide our customers 
with exceptional value for their money. Additionally, our 
strategic store placement, exceptional customer service, 
state-of-the-art equipment, and expansive shopping areas 
grant DA! a distinct competitive advantage.

DA! discounters adhere to the “every day low price” 
(EDLP) policy, which is largely supported by our own brand 
products. Our proprietary brands provide evident cost 
benefits of 20–30% in comparison to equivalent quality 
branded products, effectively catering to price-sensitive 
customers. These exclusive brands are meticulously 
crafted and solely available at DA! stores.

Over the past three years, the discount segment of DA! 
has demonstrated substantial and consistent average 
annual revenue growth over 30%. We foresee a double-
digit revenue growth in the near future.

Strategic priorities of DA!

Own brands 
development

Growth 
and expansion

Achievement 
of superior 
financial results

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Discounter Business at a Glance

Performance

52 – 53

673 m2

average store selling space

31.0%

>60%

‘fresh’ in sales mix

~50%

of Group net retail revenue

own brands in net retail revenue

220

number of stores

3,420 
SKUs

average product range

100%

logistics centralisation rate

DA! network has shown robust growth, transforming 
from a relatedly small local network with 35 stores in 2015 
to the major fast mover of the Russian grocery market 
with 220 stores in Moscow, as well as in Tver, Tula, Kaluga, 
Ryazan, and Moscow Regions.

RUB 63.8 bn 

net retail revenue in 2023

+19.8% YoY

DA! discounters’ key principles

 ● We continue to adhere to the concept 

 ● Cleanliness in stores, correctness 

of a highly convenient store, 
meeting all needs of our customers 
and providing the highest possible 
level of service . We strive that our 
customers spend their time in our 
stores with smiles and pleasure .

 ● Our customers’ wishes and rights 
are our main values and guidelines .

 ● We welcome any feedback from store 
visitors and consider every complaint 
or claim without any exception 
in the shortest possible time, 
providing a prompt response .

 ● We value our customers’ convenience: 
our wide aisles and block layouts make 
shopping faster and more efficient . 
Our personnel are always open 
and friendly to the customer .

 ● We value our customers’ time: 

we adhere to the principle of prompt 
and friendly service .

of price tags, friendliness 
and smartness of our personnel, 
convenience and speed of the whole 
shopping process ensure our 
customers’ loyalty .

 ● We strive to respond to all current 

market trends as quickly as possible 
and are successful in offering our 
customers novelties in our product 
range on a weekly basis .

 ● We adhere to an EDLP policy, 

largely supported by our own brand 
products, which offer clear cost 
advantages of 20–30% against 
branded goods of comparable quality .

 ● We are focused on supplying our 

customers with the freshest goods 
by improving quality control across 
supply chain and by expanding our 
assortment in the fresh and ultra-
fresh categories .

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023In 2023, we:

 ● opened 27 new stores, net of closures;
 ● worked on the enhancement of our product range 
with emphasis on fresh and ultra-fresh products 
and ready-to-eat products;

 ● introduced more than 100 new SKUs under our private 

labels;

 ● continued the digital transformation of the chain 

through the development of a variety 
of IT infrastructure projects and the implementation 
of new software programs;

 ● DA! continued to optimise the supply chain in order 

to provide a better customer experience;

 ● as part of our logistics optimisation, DA! expanded 

its storage capacities for dry food products by renting 
additional space of 10 thousand m2 at one of O’KEY 
Group’s distribution centre in Moscow region; and

 ● modernised the lighting in DA! stores.

In our discounters’ marketing policy, we strive to get 
closer to our customers and seek to meet all their 
changing preferences. According to the latest marketing 
research, our main customers are represented by young 
families with dependent children or young childless 
families, as well as working families of middle and older 
age with a middle level of income. All of them are partly 
promo-oriented but are willing to try fashionable new 

products. Likewise, 68% of our assortment is evaluated 
by customers as optimal and mostly good, which is 17% 
higher than the average figures in the whole discounter 
segment.

DA! discounters’ profit from synergies with O’KEY 
hypermarkets in procurement, imports and relations 
with suppliers and producers, which is mainly the result 
of increased purchasing power, maintaining the economies 
of scale effect, as well as improving the quality 
of the goods we source.

To ensure robust growth, DA! discounters remained 
focused on managing their balanced assortment and own 
brand portfolio and continued offering the best value 
for money to the customers.

In terms of our approach towards collaboration 
with suppliers we strive to work directly 
with manufacturers rather than with importers 
and distributors. We also aim to build long-term 
partnerships with our suppliers for our private labels, 
while our own brand product sales often exceed 
even A-branded product sales. On the other hand, 
we contribute to the development of local manufacturers 
by tapping into synergies with them and ensuring large- 
scale purchases.

Fresh Offer

DA! discounters keep up with the general trend towards 
fresh and ultra-fresh products, offering a wide range 
of dairy, fresh meat and poultry, fruits and vegetables. 
In 2023, the share of fruits and vegetables, fresh 
and ultra-fresh products in the discounter’s sales mix 
exceeded 60%.

Our range of fresh products includes own brand SKUs, 
some of them under the “farm label” which represents 
regional and traditional production of outstanding quality. 
Another feature of our discounters is a wide (over 40 SKUs) 
range of freshly baked pastries. In order to ensure freshness 
of our goods, we practice direct import and deliver fruits 
and vegetables to all our stores on daily basis.

54 – 55

Private Labels 
and Own Production

We strive to offer all relevant private labels across all 
our product range (with the exceptions of cigarettes, 
sensitive goods and baby food) in order to motivate our 
customers to recurrent visits to our shops. We have 
achieved impressive results in optimising our operating 
and advertising costs and applying the EDLP concept. 
Therefore, our private label products are less expensive 
than popular alternatives of comparable quality. We also 
enhance constantly our supply chain, giving emphasis 
to cost generating functions and passing all cost-saving 
advantages to our customers while maintaining good 
margins. All these factors enable us to build an appealing 
customer value preposition and maintain relatively lower 
prices than our competitors in the Russian discounter 
format.

DA! own brands:

20–30%

cheaper than branded products 
of the same quality

We are focused on the prudent selection of our own 
brands manufacturers and strive to develop long-term 
mutually beneficial collaborations with them in order 
to provide an impeccable quality of goods and ensure 
perfect packaging design close or similar to the branded 
assortment. To ensure all our private label manufacturers 
meet the highest quality standards, we only work 
with innovative manufacturers that share our commitment 
to quality.

Developing Own Brand

1

2

Thorough selection 
of manufacturers — 
innovative young 
companies ready 
to offer a special quality 
product at the best 
price and to meet our 
requirements

Joint development 
of product 
and packaging, close 
or similar to branded 
assortment in terms 
of quality

3

Strict quality  
control

Private label (PL) products remain one of the key drivers 
of DA!’s financial results and show better sales growth 
than our branded products. In 2023, PLs accounted 
for around 50% of DA! revenue. We are continuously 
working on extending the range, improving the quality 
and packaging of our own branded products. In 2023, 

we introduced more than 100 SKUs. Our assortment 
of private label SKUs reached 1,367 SKUs. For our private 
label, we use more than 90 registered brands that 
are used as umbrella brands for different categories 
and quality levels.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Products Under Our Private Labels (Brands)

Supply Chain

56 – 57

DA! maintains smooth operations across all its supply chain 
and stores, which enables us to ensure the robust growth 
of our network and to quickly meet the bulk of customers’ 
needs. In the reporting year we continued to improve 
the productivity and effectiveness of our supply chain 
by applying the best digital solutions, improving both 
collaboration with suppliers and our logistic capabilities.

The DA! supply chain includes one own distribution 
centre, which is designed to serve a large number 
of stores efficiently. The distribution centre with an area 
of 60 thousand m2 is based in Stupino district 
of the Moscow Region and provide services for all 220 

DA! stores. We also operate two external warehouses 
located in the Moscow Region and used for long-term 
storage. In 2023, DA! expanded its storage space for dry 
food products renting additional 10 thousand m2 at one 
of O’KEY distribution centres in the Moscow Region.

We deliver products in the fresh, vegetable and fruit 
categories on a daily basis with no stockholding 
at our warehouse. This unique delivery model helps us 
to maintain a high level of freshness and the utmost 
product availability across our discounters. DA! logistics 
is fully centralised with 100% centralisation rate.

Plans

In 2024, we plan:

 ● to focus on further improvement of our customer 

 ● to take measures to even more strengthen our price 

proposition at optimal prices;

 ● to enlarge the range of ultra-fresh products based on 

positioning compared to the competitors; and
 ● to continue modernisation of trade equipment and 

customer surveys;

in-store lighting.

 ● to continue to optimise our internal processes to 

further improve business efficiency;

49.9%

share in DA! revenue in 2023

39.2%

share in number of SKUs

1,367 SKUs

under own brands

More than

100 

private label SKUs was introduced 
and improved recipes

We will do our upmost to further optimise and extend the private 
label assortment, improve its quality and strengthen our positioning.

Quality and Safety

Another important feature of our DA! discounters’ 
network is the constant excellent quality of goods 
in all stores. We aim to win the trust of our customers 
through the freshness and quality of our product range, 
maintaining an efficient quality management system, which 
encompasses all stages of operations and is improved 
on an ongoing basis. We strictly follow all provisions 
of Russian legislation in terms of quality and safety, 
as well as the requirements of the HACCP system.

The main focus of our attention is impeccable quality 
of our private label products. In addition to complying 
with all requirements provided by legislation 
and the related standards, we conduct quality audits of all 
our private label suppliers and their products.

Our private label products’ producers undergo external 
audit according to the Global Food Safety Initiative 
(GFSI) requirements. The GFSI is a business-driven 

initiative for the continuous improvement of food safety 
management systems with the ambition to ensure 
confidence in the delivery of safe food to consumers 
worldwide. The GFSI include the definition and control 
of the minimum requirements for food safety certification 
programmes and a robust benchmarking process. 
GFSI benchmarking and recognition of existing private 
standards is actively used for food safety certification 
programmes with the objective to enhance confidence, 
acceptance and implementation of third-party 
certification along with the entire food supply chain.

The frequency of these audits depends on the results 
of the previous audits and on the assessment 
of the potential risks. We also arrange laboratory checks 
with a frequency varying from one to twelve per year, 
based on the potential risk of the product category 
and on precise product features.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements20234

FINANCIAL 
REVIEW

O’KEY Group demonstrated solid results in the reporting 
year. We were able to maintain a stable performance 
in our hypermarket format and continued to improve 
operational efficiencies of the discounter segment.

58 – 59

RUB  

207.9 bn 

Group revenue in 2023

RUB  

47.7 bn 

Group gross profit in 2023

RUB  

17.0 bn 

Group EBITDA in 2023

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements202360 – 61

∆ YoY, %

2.8%

(3.3%)

19.8%

1.8%

(0.3 p.p.)

5.3%

0.5 p.p.

(56.3%)

28.8%

n/a

n/a

-

(0.2 p.p.)

(5.5%)

(0.2p.p.)

20.3%

0.1 p.p.

FY 2023 financial 
highlights1

Group profit and losses 
highlights in FY 2023

RUB mn

Total Group revenue

O`KEY

DA!

Gross profit

 • Gross profit margin, %

Selling, general and administrative expenses

 • SG&A, % of revenue

Other operating expenses, net

Finance costs, net

Foreign exchange (loss)/gain

Net (loss)/profit

Group EBITDA

 • Group EBITDA margin, %

O`KEY EBITDA

 • O`KEY EBITDA margin, %

DA! EBITDA

 • DA! EBITDA margin, %

2023

207,865

143,980

63,885

47,660

22.9%

(42,516)

20.5%

(292)

(7,267)

(1,074)

(2,878)

17,026

8.2%

12,643

8.8%

4,383

6.9%

2022

202,171

148,824

53,347

46,808

23.2%

(40,390)

20.0%

(667)

(5,642)

313

242

17,020

8.4%

13,377

9.0%

3,643

6.8%

RUB
207.9 bn 

Group revenue 
(+2.8% YoY)

RUB
47.7 bn 

Group gross profit 
(+1.8% YoY)

22.9% 

Group gross margin

RUB
17.0 bn 

Group EBITDA

1	 All results are according to IFRS 16, unless stated otherwise.

8.2% 

Group EBITDA margin

RUB
12.6 bn 

O’KEY hypermarkets  
EBITDA

RUB
4.4 bn 

DA! discounters EBITDA 
(+20.3% YoY) 

6.9% 

DA! discounters EBITDA margin 
(+0.1 p.p. YoY)

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Group revenue

RUB mn

Group total revenue

Retail revenue

Rental income

The Group’s total revenue increased by 2.8% YoY 
to RUB 207,865 mn driven by both retail revenue 
and rental income. The Group’s retail revenue grew 
by 2.8% YoY to RUB 205,772 mn driven by DA! discounters 
and online revenue growth in FY 2023. The Group’s 

2023

207,865

205,772

2,093

2022

202,171

200,201

1,970

∆ YoY, %

2.8%

2.8%

6.2%

rental income increased by 6.2% YoY to RUB 2,093 mn 
in FY 2023.

Group net retail revenue 
and LFL revenue in 12M 2023

RUB mln

O`KEY Group

O`KEY hypermarkets

DA! discounters

2023

205,772

141,947

63,825

2022

200,201

146,904

53,297

YoY, %

2.8%

(3.4%)

19.8%

LFL, %

(1.6%)

(3.3%)

3.0%

For more details, please 
refer to the Group’s 
Q4 2023 Trading Update.

Group gross profit

In FY 2023, the Group’s gross profit increased 
by 1.8% YoY to RUB 47,660 mn, mainly on the back 
of reduced shrinkage costs and increased rental income, 
offset partially by increased logistics costs. The Group’s 
gross margin decreased by 0.3 p.p. YoY to 22.9% 

in FY 2023, mainly due to the abovementioned increase 
in logistics costs, as a percentage of revenue.

62 – 63

Group selling, general 
and administrative expenses

RUB mn

Personnel costs

Depreciation and amortisation

Communication and utilities

Advertising and marketing

Repairs and maintenance

Insurance and bank commissions

Security expenses

Operating taxes

Legal and professional expenses

Materials and supplies

Operating leases

Other costs

2023

17,649

11,069

5,355

2,200

1,780

1,348

771

718

674

441

440

74

% of revenue

2022

% of revenue

∆ YoY, p.p.

8.5%

5.3%

2.6%

1.1%

0.9%

0.6%

0.4%

0.3%

0.3%

0.2%

0.2%

0.0%

16,850

10,662

4,587

2,296

1,582

1,260

785

766

651

460

448

43

8.3%

5.3%

2.3%

1.1%

0.8%

0.6%

0.4%

0.4%

0.3%

0.2%

0.2%

0.0%

0.2

-

0.3

-

0.1

-

-

(0.1)

-

-

-

-

Total SG&A expenses

42,516

20.5%

40,390

20.0%

0.5

The Group’s total SG&A expenses increased by 5.3% YoY 
to RUB 42,516 mn in FY 2023. SG&A expenses, 
as a percentage of revenue, rose by 0.5 p.p. YoY to 20.5% 
in FY 2023. The increase was mainly due to the temporary 
increase in personnel costs, communication and utilities, 
and repair and maintenance expenses, as a percentage 
of revenue, related to the discounters’ segment growth.

In FY 2023, personnel costs increased by 4.7% YoY 
to RUB 17,649 mn and, as a percentage of revenue, 
by 0.2 p.p. YoY to 8.5%. The growth was mainly associated 
with new discounter openings and salary indexation.

Communication and utilities expenses grew 
by 16.7% YoY to RUB 5,355 mn, and by 0.3 p.p. YoY 
as a percentage of revenue in FY 2023, mainly 
due to tariffs inflation and discounter chain growth.

Repairs and maintenance expenses increased 
by 12.5% YoY to RUB 1,780 mn, and by 0.1 p.p. YoY 
as a percentage of revenue in FY 2023, largely as a result 
of the discounters’ chain growth.

The Group’s EBITDA stood almost flat YoY 
at RUB 17,026 mn, while EBITDA margin decreased 
by 0.2 p.p. YoY to 8.2% in FY 2023.

Net finance costs increased by 28.8% YoY 
to RUB 7,267 mn, mainly due to a growth of weighted 
average interest rate. A substantial part of interest 
costs was attributable to non-current lease liabilities 
(in accordance with IFRS 16).

In FY 2023, net foreign exchange loss amounted 
to RUB 1,074 mn compared to a RUB 313 mn gain 
in FY 2022. The loss resulted from Russian rouble 
devaluation in FY 2023, and was largely attributable 
to intragroup US dollar-denominated loans, 
as well as lease contracts denominated in foreign 
currencies. Losses from import operations had a relatively 
small impact on the Group’s results. Net foreign exchange 
loss has a non-cash nature.

Consequently, the Group reported a RUB 2,878 mn net 
loss in FY 2023 compared to the profit of RUB 242 mn 
in FY 2022.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements202364 – 65

The Group’s audited 
consolidated IFRS report

The Group’s audited report, 
including the full set 
of audited IFRS financial 
statements, can be found 
online.

Group cash flow

RUB mn

Net cash from operating activities

Net cash (used in) investing activities

Net cash (used in) financing activities

Net (decrease) / increase in cash and cash equivalents

Effect of exchange rate on cash and cash equivalents

Net cash from operating activities amounted 
to RUB 15,276 mn in FY 2023 compared to RUB 12,958 mn 
cash from operating activities in FY 2022. The increase 
resulted from revenue growth and efficient working 
capital management.

Net cash used in investing activities amounted 
to RUB 4,341 mn in FY 2023, showing a decrease 
in comparison with RUB 6,468 mn of cash used in FY 2022. 
In FY 2023, the Group invested over RUB 2,000 mn 
(excluding VAT) in hypermarket business development 
and store renovation, and over RUB 2,800 mn (excluding 
VAT) in the development of its discounter business.

2023

15,276

(4,341)

(11,158)

(223)

(30)

2022

12,958

(6,468)

(3,885)

 2,605

(274)

Net cash used in financing activities amounted 
to RUB 11,158 mn in FY 2023 compared to RUB 3,885 mn 
in FY 2022. The dynamics resulted from the Group’s 
regular credit portfolio refinancing in FY 2023.

As of 31 December 2023, the Group had RUB 16,560 mn 
of available credit lines in Russian roubles with fixed 
and floating interest rates, in respect of which all 
conditions have been met. If necessary, proceeds 
from these facilities may be used to finance operating 
and investing activities.

Group net debt position

As of 31 December 2023

As of 31 December 2022

17,026

47,131

6,003

41,128

11,526

35,606

26,722

5,962

20,760

62,328

3.66x

17,020

45,486

9,961

35,525

11,779

33,707

22,545

5,621

16,924

56,251

3.30x

RUB mn

EBITDA

Total debt

Short-term debt1

Long-term debt

Cash & cash equivalents

Net debt

Total lease liabilities

Short-term lease liabilities

Long-term lease liabilities

Total interest-bearing liabilities (net of сash & сash 
equivalents)

Total interest-bearing liabilities (net of сash & сash 
equivalents) / EBITDA

As of 31 December 2023, the total interest-bearing 
liabilities (net of cash) to EBITDA ratio grew 
to 3.66x from 3.30x as of 31 December 2022, mainly 
due to an increase in long-term debt and lease liabilities.

1	 Short-term debt does not include interest accrued on loans and borrowings.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements20235

CORPORATE 
GOVERNANCE

O’KEY Group maintains its commitment to creating shareholder value.
O’KEY Group S.A. has a primary listing of its GDRs 
on the London Stock Exchange and the Moscow Exchange,
and a secondary listing on the Astana International Exchange.

66 – 67

since 

2010on LSE

since 

2020on MOEX

since 

2023on AIX

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Corporate 
Governance System

O’KEY GROUP S.A. is a company incorporated under the Laws 
of the Grand Duchy of Luxembourg with Global Depositary 
Receipts (GDRs) listed on the London Stock Exchange, the Moscow 
Exchange and the Astana International Exchange, and as such 
is not required to comply with the UK Corporate Governance 
Code and the Russian Corporate Governance Code.

O’KEY Group is committed to managing and conducting 
its operations in accordance with the applicable regula-
tions of Luxembourg, and the London Stock Exchange, 
the Moscow Exchange and the Astana International 
Exchange with respect to disclosure under the Rules.

Report, the appointment of Directors, the amendments 
to the Articles of Incorporation (hereinafter, the Articles) 
and the approval of the final dividend for the financial 
year are subject to review and approval at the Meeting 
of Shareholders.

We recognise our obligation to our shareholders to adopt 
the highest standards of governance and control, both 
at the Board level and within our management teams, 
and we aim to establish and support a corporate gov-
ernance framework that is suitable for the development 
of our business and that meets the requirements of our 
shareholders.

The most significant decisions affecting the life 
of the Company and the rights of shareholders, includ-
ing the approval of financial statements and the Annual 

The Board of Directors and its committees provide over-
all guidance for the business and strategic planning 
for the Group. It sets strategic goals and oversees their 
implementation by the CEO and senior Management 
of the Group.

The Management Board and the Chief Executive Officer 
are responsible for the day-to-day operations of the com-
panies of the Group and implement the strategy approved 
by the Board of Directors.

68 – 69

Our Corporate Governance 
Principles:

Professionalism

Equality

We strive to appoint individuals with relevant skills 
and experience to the Board of Directors and its commit-
tees in order to enable them to carry out their respec-
tive duties and responsibilities effectively. The Board 
is supplied, in a timely manner, with information in a form 
and of a quality appropriate to allow it to perform 
its duties.

O’KEY Group’s corporate governance system is designed 
to protect the shareholders’ rights and ensure equal 
treatment of all shareholders.

Accountability

Transparency

The Board of Directors is accountable to O’KEY Group’s 
General Meeting of Shareholders and is responsible for:
 ● formulating the Group’s strategy;
 ● establishing and maintaining systems which ensure 
due consideration of key decisions by experienced 
individuals, including in the areas of remuneration 
and incentives, internal control, and risk management; 
and

 ● holding the management accountable for the success-

ful implementation of the Group’s strategy.

We strive to ensure the appropriate disclosure of reliable 
information on all significant issues related to our opera-
tions, including financial status, social performance, oper-
ating results, and ownership.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements202370 – 71

Appointment of the Directors, 
Amendment of the Articles

Significant Agreements 
or Essential Business Contracts

The rules governing the appointment and replacement 
of the directors and the amendment of the Articles are set 
out under Luxembourg Company Law and the Articles 
(in particular, Articles 8, 15, and 16).

The consolidated version of the Articles is published 
under the Shareholders section of the Company web-
site and is available at: https://okeygroup.lu/investors/
shareholders/documents/

The Board is not aware of any significant agreements 
to which O’KEY GROUP S.A. is a party and which take 
effect, alter or terminate upon a change of control 
of the Company following a takeover bid. The Board has 
considered essential business contracts and has con-
cluded that there are not any significant agreements.

General Meeting 
of Shareholders

The General Meeting of Shareholders is O’KEY GROUP 
S.A.’s supreme governing body. The General Meetings 
of Shareholders are convened and held in accordance 
with Luxembourg legislative requirements and the Articles 
of O’KEY GROUP S.A. According to the Articles of O’KEY 
GROUP S.A., the annual General Meeting of Shareholders 
shall be held within six (6) months of the end of each finan-
cial year in the Grand Duchy of Luxembourg at the reg-
istered office of the Company, or at any such other place 
in the Grand Duchy of Luxembourg as may be specified 
in the convening notice of the meeting.

The next annual General Meeting of Shareholders will 
be held before 30 June 2024. A convening notice specify-
ing the date, time, address of the meeting and the agenda 
will be sent and published no later than fourteen days (14) 
before the meeting.

Special Control Rights

All the issued and outstanding shares of the Company 
have equal voting rights and there are no special control 
rights attached to the shares of the Company.

The Caraden Shareholder (as defined in the Articles) 
has, under the condition of holding a minimum amount 
of shares in the Company, a specific right with respect 
to the appointment and removal of Directors as at least 
one Director (designated as the Caraden Director) 
must be appointed from a list of candidates proposed 
by the Caraden Shareholder and may be removed 
at the initiative of the Caraden Shareholder (additional 
information may be found under Article 8 of the Articles).

The supporting vote of the Caraden Shareholder 
is required, under certain conditions, to amend 
the provisions of the Articles relating to: (i) the rights 
and prerogatives of the Caraden Shareholder; and (ii) 
the appointment, removal, replacement, rights, pre-
rogatives, and positive vote of the Caraden Director 
(additional information may be found under Article 16.4 
of the Articles).

Transfer Restrictions

As of 31 December 2023, and the date hereof, 
to the knowledge of the Company all shares in issue 
in the Company are freely transferrable, provided 
that the transfer formalities set out under Article 6 
of the Articles are fulfilled.

Control System in Employee 
Share Scheme

The Company does not have an employee share scheme 
allowing employees to acquire equity in the Company.

Voting Rights

Each share issued and outstanding in the Company bears 
one vote.

The Articles do not provide for any voting restrictions.

In accordance with the Articles, a record date 
for the admission to a general meeting of shareholders may 
be set by the Board (Article 15 of the Articles). Only those 
shareholders as the shareholders on any such record date 
shall be entitled to be notified of and to vote at any general 
meeting and any adjournment thereof, or to give any such 
consent, as the case may be.

In accordance with the Articles, the Board may determine 
such other conditions that must be fulfilled by sharehold-
ers for them to take part in any meeting of shareholders 
in person or by proxy (Article 15 of the Articles).

Shareholders’ Agreements 
with Transfer Restrictions

The Company has no information about any agreements 
between shareholders, which may result in restrictions 
on the transfer of securities or voting rights.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Board of Directors

The Company’s Board of Directors (the Board) plays 
the key role in organising an efficient corporate governance 
system. The Board is vested with the broadest powers 
to manage the business of the Company and to authorise 
and perform all acts of disposal and administration falling 
within the purposes of the Company.

The Board is responsible for taking strategic deci-
sions in respect to the operation and development 
of the Group, as well as overseeing the risk management 
and internal audit functions of the Group. The decisions 
related to the day-to-day operations of the Group are del-
egated to the management.

The Board is also a management body of O’KEY GROUP 
S.A. and is authorised to take all decisions in respect 
to O’KEY GROUP S.A., unless they are reserved 
for the General Meeting of Shareholders. The Board 
is not authorised to issue or buy back shares without 
the approval of the shareholders meeting. The repurchase 
by the Company of its own shares is subject to the condi-
tions set out in the Company Law and the Articles. There 
are five members of our Board, including one independent 
director. The General Meeting of Shareholders appoints 
the Board members by a simple majority of votes cast, 
for a period not exceeding six years or until their successors 
are elected1.

Our current Board of Directors was elected 
at the General Meeting of Shareholders held 
on 13 October 2015 and re-appointed on 24 June 2020.

Meetings of the Board of Directors

Meetings of the Board of Directors are held regularly in com-
pliance with the approved work schedule for the year. 
The Board’s work schedule is determined on the basis of stra-
tegic planning and the reporting cycle. Whenever an urgent 
matter needs to be considered, Extraordinary Board meetings 
are organised, or, if a personal meeting cannot be organised 
due to a short notice, the Board can adopt a circular resolu-
tion by a unanimous vote. It is the Board Chairman’s respon-
sibility to determine the Board’s work plan and to include 
additional items in the plan.

In 2023, the Board of Directors worked on the following key 
tasks:
 ● preparation of the financial statements and annual 
report, and review of the results for the year 2022;

 ● approval of the budget and business strategy 

for the year 2023;

 ● review of the quarterly financial results, approval 

of financial statements for six months of 2023, and mon-
itoring of compliance with risk management strategy, 
and

 ● determination of the Group’s strategic and operational 

priorities.

Information about the members of the Board 
of Directors of O’KEY GROUP S.A. 
as at 31 December 2023 is available at the Company’s 
website at https://www.okeygroup.lu/about/
corporate-governance/committees/.

Meetings of the Board of Directors

Member

Heigo Kera

Dmitrii Troitskii

Dmitry Korzhev

Boris Volchek

Board of Directors 
(2 meetings)

2 attended

2 by proxy

2 attended

2 by proxy

Mykola Buinyckyi

2 attended

Audit Committee (5 meetings) Remuneration Committee 

5 attended

not a member

5 attended

3 attended,
2 by proxy

5 attended

(1 meeting)

Attended

by proxy

not a member

by proxy

not a member

1	 The rules governing the appointment and replacement of the Directors are set out under the Law on Commercial Companies dated 

10 August 1915, as amended, and the Articles (in particular, Articles 8, 15, and 16). The consolidated version of the Articles is published under 
the Shareholders section of the Company website, available at: https://okeygroup.lu/investors/shareholders/documents/

72 – 73

Committees 
of the Board 
of Directors

The primary role of the Committees is to provide assistance 
to the Board in preparing and adopting decisions 
in its respective functional areas, as well as to ensure 
that matters brought for consideration by the Board 
of Directors are scrutinised prior to the Board meetings.
There are two committees on the Board of Directors: 
the Audit Committee and the Remuneration Committee.

Audit Committee

Audit Committee members

Key Areas

As of 31 December 2023, the Audit Committee comprised:
 ● Mykola Buinyckyi, Committee Chairman, Independent 

Director of the Board of Directors;

 ● Boris Volchek, Committee Member, Non-executive 

Director of the Board of Directors;

 ● Dmitry Korzhev, Committee Member, Non-executive 

Director of the Board of Directors;

 ● Heigo Kera, Committee Member, Chairman 

of the Board of Directors;

 ● Ilya Ilin, Committee Member, Non-director, external 

consultant; and

 ● Irina Nikiforova, Committee Member, Non-director, 

external consultant.

The Audit Committee oversees the internal audit func-
tion, the effectiveness of risk management, and the internal 
controls of the Company and the Group. It also approves 
and monitors the performance of the internal audit plan 
for the year. The Audit Committee assists the Board 
of Directors in fulfilling its oversight responsibilities relating 
to the financial statements, including periodically reporting 
to the Board of Directors on its activities and the adequacy 
of internal control systems over financial reporting.

According to the Statute of the O’KEY Audit Committee, 
the Audit Committee shall consist of not fewer than three 
current members of the Board of Directors and shall 
be chaired by an independent director.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023The Committee’s remit includes:

 ● reviewed the effectiveness of the Company’s risk man-

agement and internal control systems;

Plans for 2024:

Diversity

74 – 75

O’KEY Group is working on the adoption of a diver-
sity policy. However, as can be seen from the informa-
tion on the senior management team, O’KEY Group 
aims to employ the members of the team most suitable 
and qualified for their post and function, irrespective 
of their age, gender, or origin. The requirements of educa-
tional and professional backgrounds are such as to ensure 
that the members of the team possess the skills and expe-
rience necessary to perform their functions effectively.

 ● reviewing the IFRS financial statements for integrity 

 ● reviewed policies and procedures published 

and transparency;

by the Company;

In 2024, the Group plans to keep the remuneration 
and bonus policy in line with 2023.

Remuneration

Members of the Board of Directors of O’KEY GROUP 
S.A. receive remuneration of the amount approved 
by the General Meeting of Shareholders. Members 
of the Board and its Committees may be compensated 
for the expenses they incur in the course of their duties, 
in accordance with the business and travel expenses pol-
icy of O’KEY GROUP S.A.

 ● analysing financial reporting processes, includ-
ing carrying out regular reviews and making 
recommendations;

 ● recommending the appointment and remunera-

tion of the Company’s external auditor to the Board 
of Directors and maintaining an ongoing relationship 
with the external auditor; and

 ● analysing and supporting the internal audit system 

and risk management procedures, including drafting 
recommendations for their improvement.

Activities in 2023

During the reporting period, the Audit Committee held 
five meetings where it:
 ● fulfilled oversight responsibilities relating to the integ-
rity of the Company’s annual financial statements;
 ● fulfilled oversight responsibilities relating to the integ-
rity of the Company’s half yearly financial statements;

 ● reviewed reports prepared by the Internal Audit 

department;

 ● monitored reports per the Company’s Whistleblowing 

Policy;

 ● planned and agreed the scope of the audit of financial 
statements for year ended 2023 with the external audi-
tor of O’KEY Group;

 ● reviewed and approved provisions of non-audit ser-
vices for the Company by the external auditor; and
 ● approved the Internal Audit plan for the year 2023.

Plans for 2024

The Audit Committee and the Company continue to focus 
on the following areas in 2024:
 ● monitoring the compliance with the Group’s risk 

management policies and procedures, and the ade-
quacy of the risk management framework in relation 
to the risks faced by the Group; and

 ● optimising internal business processes involved 

in the preparation of financial reporting.

Remuneration Committee

Committee members

 ● Heigo Kera, Committee Chairman, Chairman 

of the Board of Directors;

 ● Boris Volchek, Committee Member, Non-executive 

Director of the Board of Directors;

 ● Dmitrii Troitskii, Committee Member, Non-executive 

Director of the Board of Directors;

 ● Ilya Ilin, Committee Member, Non-director, external 

consultant; and

 ● making proposals to the full Board of Directors regard-

ing the remuneration of Executive Directors and manage-
ment (including the Chief Executive Officer).

Activities in 2023:

During the reporting period, the Remuneration 
Committee held one meeting where it:
 ● reviewed the report on the remuneration, bonuses 

 ● Irina Nikiforova, Committee Member, Non-director, 

and expenses of the Board:

external consultant.

The Committee’s remit includes:

 ● reviewing the compensation policy;
 ● advising on any benefit or incentive schemes; and

 ● reviewed the amount of remuneration to be allocated 

to the management of the Group in 2023;

 ● approved the Remuneration Committee Report; and
 ● suggested the total maximum amount of remuneration 
of Directors for 2023 and 1H of 2024 to be submitted 
for the approval of the shareholders of the Company.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Risk Management

Principle Risks

76 – 77

We believe that effective risk management underpins 
the successful delivery of our strategy. So the Company’s 
goals will be achieved in a timely manner and the level 
of risks faced by the Group remains acceptable for man-
agement and shareholders. Our unified approach to risk 
management through the Group Risk Standard is sup-
ported by formal policies and procedures, clearly del-
egated authority levels, and comprehensive reporting. 
As of the date of the approval of this Annual Report, our 
framework is integrated into both our business planning 
and viability assessment processes.

Our Board of Directors is ultimately responsible 
for the Group’s risk management and internal controls 
with a view to maintaining the Group’s risk management 
framework. The Group’s Audit Committee is responsible 

for the regular review/audit of the Group’s operations, 
activities, systems and processes, in order to evalu-
ate and provide reasonable, independent, and objec-
tive assurance and consulting services designed to add 
value and improve the Group’s operations. Internal Audit 
assists the Group’s Audit Committee in its oversight role. 
Internal Audit undertakes both regular and ad hoc reviews 
of risk management controls and procedures and reports 
its findings and recommendations to the Audit Committee. 
The Group, through its training and management stan-
dards and procedures, aims to develop a disciplined 
and constructive control environment in which all employ-
ees understand their roles and obligations. Identified risk 
areas are monitored quarterly and followed by a coordi-
nated improvement programme.

Board of Directors

 ● Holds overall responsibility 

for the establishment 
and oversight of the Group’s 
risk management framework

Audit Committee

 ● Oversees how management 
monitors compliance with 
the Group’s risk management 
policies and procedures

 ● Reviews the adequacy 

of the risk management 
framework in relation 
to the risks faced by the Group

Executive management

(CEO and Management Board)
 ● Oversees implementation 
of, and adherence to, risk 
management policies

 ● Monitors and manages risks 
relevant to job function

 ● Carries out risk identification 

and reporting

 ● Performs operational 
risk management

Internal Audit

 ● Assists the Group’s Audit 

Committee in its oversight role

 ● Undertakes both regular 
and ad hoc reviews of risk 
management controls 
and procedures, the results 
of which are reported 
to Audit Committee

The current situation places new challenges 
for the Russian economy, the business community, 
and O’KEY Group in particular. Our well-balanced business 
model offers a significant hedge against market volatility. 
The above key factors have been reviewed in the context 

of our current position and strategic plan. Nevertheless, 
due to the current unprecedented global geopoliti-
cal and economic turbulence, we withhold from identify-
ing and assessing the key risks that could have a material 
adverse effect on our business.

Below we are describing the key risks that could 
have a material adverse effect on our business, our finan-
cial and operational performance and, as a result, could 
affect our share price and our reputation. Additional risks 

not known to us or those risks that we currently consider 
immaterial may also impair our business operations. We do 
not expect to incur any risks that may jeopardise the con-
tinuity of our business.

Name of Risk

Definition & Potential Impact

#

1

Economic outlook

2

Competition risk

3

Political risk

4

Regulatory risk

Our business may be affected by uncertainties associated with changing economic conditions, partic-
ularly in the current environment of global economic instability, including oil prices, financial markets 
volatility, as well as substantial currency exchange fluctuations. Therefore, we may face reduced cus-
tomer demand as the income and purchasing power of our customers’ decreases under the impact 
of the weaker macroeconomic environment exacerbated by declining oil prices and sustained rouble 
volatility.

The retail sector in Russia is highly competitive. We face strong competition from other retailers 
(Russian and international), some of which are larger and have greater resources. Retail chains compete 
mainly over store locations, product ranges, price, service, and store conditions. Some competitors 
might be more effective and faster in capturing certain market opportunities, which in turn may nega-
tively impact our market share and our ability to achieve our performance and expansion targets.

Political developments may adversely affect the macroeconomic environment and the market in which 
our Company operates. The current geopolitical situation and global economics turbulence may affect 
companies across all the sectors of the Russian economy, including our business.

Our operations are subject to various government regulations and industry specific legislation 
with respect to quality, packaging, health and safety, labelling, distribution and other standards. Some 
regulations are still being developed in Russia. Current and future government regulations or changes 
thereto may require us to change the way we run our operations and could result in cost increases. 
Failure to comply with regulations can also lead to reputational damage.

5

6

Changing customer 
expectations

We strive to provide our customers with a wide range of goods and services, at competitive prices. 
However, we recognise that our customers’ shopping habits and expectations are influenced 
by the economic environment and will change over time.

Employee recruit-
ment and retention

Competition for highly qualified management and store personnel remains intense in Russia. To meet 
our expansion plans, we need highly skilled employees. Our future success depends in part on our con-
tinued ability to hire and retain new employees. We understand that any inability to attract and retain 
highly qualified employees and key personnel in the future could have a material adverse effect on our 
business.

7

Supply chain risk

8

IT Platform 
Development

Our financial performance depends in part on reliable and effective supply chain management. We rely 
on third parties to supply us with merchandise and services. The third parties that supply us with mer-
chandise and services also have other customers and may not have sufficient capacity to meet all 
of their customers’ needs, including ours, during periods of excess demand. Shortages and delays could 
materially harm our business. Unanticipated increases in prices could also adversely affect our perfor-
mance. Furthermore, we may be exposed to risk of delays and interruptions to our supply chain because 
of natural disasters in case we are unable to identify alternative sources of supply in a timely manner.

Execution of our strategic targets requires adaptation of current IT infrastructure to the changing 
business needs. As the business grows, the complexity of processes supporting it and the diversity 
of tasks around such growth are increasing. Delayed or inappropriate decisions on the development 
of the infrastructure can lead to failures in meeting Group goals and impede attainment of longer-term 
goals.

9

IT security threats We are observing an increase in IT security threats and higher levels of professionalism in computer 

crime. Our systems and solutions, as well as those of our counterparties remain potentially vulnera-
ble to attacks. Depending on their nature and scope, such attacks could potentially lead to the leakage 
of confidential information, improper use of our systems, manipulation and destruction of data, sales 
downtimes and supply shortages, which in turn could adversely affect our reputation, competitiveness, 
and business, financial and operational performance.

10

Providing sufficient 
level of financing

Recent changes in the macroeconomic situation might result in a liquidity squeeze and tightening 
of lending policies by Russian banks. Given the expansion programme in the coming periods, issues 
with availability of external financing or significant changes in its cost can negatively impact our Group’s 
ability to execute its expansion programme.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023#

11

Name of Risk

Definition & Potential Impact

Tax regulations

Russian tax law has complex tax rules, which may be interpreted in different ways and tax rules 
are subject to frequent changes. Examinations by tax authorities and changes in tax regulations could 
adversely affect our business, and financial and operational performance.
Changes in tax law could result in higher tax expense and payments. Furthermore, legislative changes 
could materially impact tax receivables and liabilities as well as deferred tax assets and deferred tax 
liabilities.

12 Changes in working 

capital

Inability to control and manage elements of the working capital can result in negative changes 
for the operating cash flow and lead to liquidity gaps and excessive reliance on external financing.

13

14

Risk of misstate-
ments in financial 
statements

We face exposure to risks relating to failures in proper financial reporting and the classification 
of accounting entries, and risks of making inaccurate accounting estimates.

Risks of currency 
and interest rates 
volatility

We are exposed to fluctuations in exchange rates because of loans received in USD and contractual 
obligations in USD and EUR. Although measures are taken to minimise this risk, there can be no assur-
ance that exchange rate and interest rate fluctuations will not negatively influence our results.

Information 
for Shareholders 
and Investors

78 – 79

Internal Control and Risk 
Management System

The Board receives monthly financial reports setting 
out the Company’s financial performance in compari-
son to the approved budget and prior year figures.
 ● Any weaknesses in the system of internal controls 
identified by either internal or external auditors 
are promptly and fully addressed.

 ● The external auditors perform a limited review 

of the Company’s half-year consolidated financial state-
ments and a full audit of the annual consolidated finan-
cial statements.

In accordance 
with the requirements of IFRS, 
we disclose detailed information 
on the market, credit and foreign 
exchange risk to which 
it is exposed, as well as strategy 
for managing the risks.

With respect to Internal Control over financial reporting, 
our financial procedures include a range of system, trans-
actional and management oversight controls. Regarding 
the internal controls in the area of accounting and finan-
cial reporting, the following should be noted:
 ● Staff involved in the Company’s accounting and finan-

cial reporting is appropriately qualified and kept up-to-
date with relevant changes in International Financial 
Reporting Standards (‘IFRS’). Additionally, specific 
training and written guidance on particular matters 
are provided where needed. Written guidance, regu-
larly updated for business developments and regula-
tory changes, is available to all relevant staff members 
and provides a summary of the Company’s accounting 
and financial reporting policies and procedures.
 ● Controls have been established in the processing 
of accounting transactions to ensure appropriate 
authorisations for transactions, the effective segrega-
tion of duties, and the complete and accurate record-
ing of financial information.

 ● Completeness and timely recording of financial infor-
mation is ensured through regular reviews, monitor-
ing of specific key performance indicators, validation 
procedures by functional leaders and as an additional 
check, the process of internal and external audit.
 ● The Company relies on a comprehensive system 

of financial information and oversight. Strategic plans, 
business plans, budgets and the interim and full-year 
consolidated accounts of the Company are drawn up 
and brought to the Board of Directors for approval. 
The Board also approves all significant investments. 

Share Capital

O’KEY GROUP S.A. share capital amounts 
to EUR 2,690,740, divided into 269,074,000 ordinary 
shares of a nominal value of EUR 0.01 each. As of the date 
of this Report, the Company’s share capital has remained 
unchanged since 30 November 2010.

All shares issued by the Company have equal rights 
as provided for by the law on commercial companies 
dated 10 August 2015, as amended (the “Company Law”) 
and as set forth in the Articles, save for the special rights 
granted to the Caraden Shareholder.

The Company does not hold any of its own shares and has 
not acquired them during the 2023 financial year.

Significant Shareholdings

As of 31 December 2023, the two major indirect share-
holders of the Group are its founders:
 ● Mr. Dmitrii Troitskii (who indirectly owns approximately 
34.54% of the outstanding share capital of O’KEY 
GROUP S.A.), and

 ● Mr. Boris Volchek (who indirectly owns approximately 
34.14% of the outstanding share capital of O’KEY 
GROUP S.A.)

Share Capital Structure 
as of 31 December 2023 – Direct Holdings:

16,75

34,14

49,11

NISEMAX Co Limited

GSU Limited

Free-float and other holders 

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023In March 2023, the Group also obtained a secondary list-
ing for its GDRs on Astana International Exchange (AIX).

The Company’s depositary bank is the Bank of New York 
Mellon.

As of 31 December 2023, GDRs represented 50.22% 
of O’KEY GROUP S.A. share capital.

No other securities have been issued by the Company.

Global Depositary Receipts

Global Depositary Receipts (GDRs) are issued in respect 
of ordinary shares at a ratio of one ordinary share per one 
GDR. The GDRs are listed on the London Stock Exchange 
(LSE) since November 2010. In March 2022, LSE temporary 
suspended admission to trading for a number of issuers, 
including the GDRs of O’KEY GROUP S.A.

In December 2020, the GDRs also were listed and started 
trading on the Moscow Exchange (MOEX). In November 
2023, the Group changed its listing status from secondary 
to primary on MOEX.

Stock Exchange

As of 31 December 2023, O’KEY GROUP S.A. GDRs were 
listed on the LSE, the MOEX, and the AIX, and traded 
on the MOEX.

Trading Floor of O’KEY GROUP S.A. GDRs

Trading floor

London Stock Exchange

Moscow Exchange

Astana International Exchange

Ticker code

OKEY

OKEY

OKEY

O’KEY GROUP S.A. Securities Identification Numbers

CUSIP1

Regulation S GDRs

Regulation S GDRs

Rule 144A GDRs

ISIN2

Regulation S GDRs

Regulation S GDRs

Rule 144A GDRs

Code

670866201

670866110

670866102

Code

US6708662019

US6708661102

US6708661029

1	 CUSIP (Committee on Uniform Security Identification Procedures) – identification number given to the issue of shares for the purposes 

of facilitating clearing.

1	 ISIN (International Securities Identification Number) – international identification number of the share.

80 – 81

'000 GDR

45

40

35

30

25

20

15

10

5

0

O’KEY GROUP S.A. GDR Price Performance and Trading Volumes on MOEX in 2023

RUB

20000

15000

10000

5000

0

03.01.2022 03.02.2022 03.03.2022 03.04.2022 03.05.2022 03.06.2022 03.07.2022 03.08.2022 03.09.2022 03.10.2022

03.11.2022

03.12.2022

Price, RUB

Volume, '000 GDRs

Source: Moscow Exchange

O’KEY GROUP S.A. GDRs Trading Information on Moscow Exchange

In 2023, the cumulative trading volume of OKEY GDRs 
on MOEX increased by 82.1% compared to 2022.

Annual maximum price, RUB

Annual minimum price, RUB

Year-end price, RUB

Trading volume (mn GDRs)

Source: MOEX, market transactions

Credit Ratings

Credit rating

Outlook

Last rating date

2022

44.98

17.20

24.37

110.9

Expert RA

ruA-

Stable

21 June 2023

2023

41.11

24.43

29.84

201.9

NCR

A.ru

Stable

27 July 2023

In June 2023, Expert RA affirmed the Company’s credit 
rating of ‘ruA-’ with a stable outlook.

In July 2023, National Credit Rating agency assigned 
a credit rating of ‘A.ru’ with a stable outlook to LLC O’KEY, 
a main operating subsidiary of O’KEY GROUP S.A.

The ratings reflect the Group’s solid and stable oper-
ational and financial position in the market, low expo-
sure to market risks, and high standards of corporate 
governance, risk management, strategic control, 
and transparency.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements202382 – 83

Management 
& Directors 
Responsibility 
Statement

We confirm to the best of our knowledge that the con-
solidated financial statements provide a true and fair 
view of the assets, liabilities, financial position, and profit 
or loss of O’KEY GROUP S.A. and the companies included 
in the consolidation as required by the International 
Financial Reporting Standards as adopted 
by the European Union, and that the consolidated man-
agement report provides a true and fair view of the devel-
opment and performance of the business and the position 
of O’KEY GROUP S.A. and the companies included 

in the consolidation taken as a whole, and that the consol-
idated management report provides a true and fair view, 
and that the consolidated management report describes 
the principal risks and uncertainties which O’KEY GROUP 
S.A. and the companies included in the consolidation taken 
as a whole are exposed to.

Luxembourg, 11 April 2024

Dmitry Korzhev
Member of the Board of Directors

Heigo Kera
Chairman of the Board of Directors

Mykola Buinyckiy
Member of the Board of Directors

Konstantin Arabidis
CЕO

Analyst Coverage

As of the end of 2023, three equity research ana-
lysts from leading Russian banks followed the Company 
on a regular basis. O`KEY Group’s IR team monitors 

and communicates analyst consensus to the Company’s 
top management.

Analyst

Victor Dima

Marat Ibragimov

Mikhail Krasnoperov

Phone number

+7 (495) 213-03-44

+7 (495) 980-41-87

+7 (495) 933-98-38

Company

Aton

Gazprombank

Sberbank CIB

Source: the Company

Dividends

Dividend Policy

To determine the recommended amount of dividends 
that will be payable, the Group’s Board of Directors 
abides by the Dividend Policy. The General Meeting 
of Shareholders, upon the recommendation of the Board 
of Directors, determines how the remainder of the annual 
net profits of the Company should be disposed of, includ-
ing through stock dividend, it being understood that 
the remaining net profits of the Company left after 

the payment of dividends shall be used for the busi-
ness development of the Company and its subsidiaries 
and the development of the retail business of the Group 
in Russia. Interim dividends may be declared and paid 
(including through staggered payments) by the Board 
of Directors, subject to observing the terms and con-
ditions provided by law either through a cash dividend 
or through a dividend in kind.

Period

Interim dividends 2011

Interim dividends 2012

Interim dividends 2013

Interim dividends 2014

Interim dividends 2014

Interim dividends 2015

Interim dividends 2016

Interim dividends 2017

Interim dividends 2018

Interim dividends 2019

Interim dividends 2020

Interim dividends 2021

Interim dividends 2022

Interim dividends 2023

Taxation

Record date

Amount of dividend per 
GDR (cents, gross)

12.09.2011

23.02.2012

15.02.2013

18.02.2014

17.10.2014

11.09.2015

08.07.2016

20.01.2017

25.01.2018

03.10.2019

04.11.2020

9.9481

10.254

18.953

22.670

7.433

8.920

8.548

9.167

12.367

0.05635

0.028275

Amount of accrued 
dividend (gross)

USD 26,767,750.59

USD 27,590,847.96

USD 50,997,595.22

USD 60,999,075.80

USD 20,000,270.42

USD 24,001,400.80

USD 23,000,445.52

USD 24,666,013.58

USD 33,276,381.58

USD 15,162,319.90

USD 7,608,067.35

01.08.2022

EUR 0.03159

EUR 8,500,047.66

Not declared and distributed

Not declared and distributed

As a rule, the Company withholds 15% WHT from the div-
idend paid from Luxembourg for distribution to the hold-
ers of GDRs.

This information is provided for information purposes only. 
Potential and current investors should seek the advice 
of professional consultants on tax matters related 
to investments in the shares and GDRs of the Company.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements202384 – 85

The Independent Auditors’ Report and the consolidated 
financial statements of O’KEY GROUP S.A. 
for the year ended 31 December 2023.

STATEMENTS

6FINANCIAL 

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Independent 
Auditors’ Report

To the Shareholders of

O’KEY GROUP S.A. 
25C, Boulevard Royal, 
L-2449, Luxembourg

MOORE Audit S.A.
5, rue de Turi
L-3378 Livange

T +352 26 26 84 1
F +352 26 26 84 99
E mail@moore-audit.lu
www.moore-audit.lu

Report of the reviseur 
d’entreprises agree

Report on the Audit of the consolidated Financial Statements

Opinion

Basis for Opinion

We have audited the consolidated financial statements 
of O’KEY GROUP S.A. (the “Company”) and its subsidiaries 
(the “Group”), which comprise the consolidated statement 
of financial position as at 31 December 2023, and the con-
solidated statement of comprehensive income, consoli-
dated statement of changes in equity and consolidated 
statement of cash flows for the year then ended, and notes 
to the consolidated financial statements, including material 
accounting policy information.

In our opinion, the accompanying consolidated finan-
cial statements (pages 90 to 131) present fairly, in all 
material respects, the consolidated financial position 
of the Company as at 31 December 2023, and of its con-
solidated financial performance and its consolidated cash 
flows for the year then ended in accordance with IFRS 
Accounting Standards as adopted by the European Union.

Key Audit Matters

We conducted our audit in accordance with the Law 
of 23 July 2016 on the audit profession (“Law of 23 July 
2016”) and with International Standards on Auditing 
(“ISAs”) as adopted for Luxembourg by the “Commission de 
Surveillance du Secteur Financier” (“CSSF”). Our responsi-
bilities under the Law of 23 July 2016 and ISAs as adopted 
for Luxembourg by the CSSF are further described 
in the «Responsibilities of “Réviseur d’Entreprises Agréé” 
for the Audit of the Consolidated Financial Statements» 
section of our report. We are also independent of the Group 
in accordance with the International Ethics Standards 
Board for Accountants’ Code of Ethics for Professional 
Accountants (IESBA Code) as adopted for Luxembourg 
by the CSSF together with the ethical requirements that 
are relevant to our audit of the consolidated financial state-
ments, and have fulfilled our other ethical responsibilities 
under those ethical requirements. We believe that the audit 
evidence we have obtained is sufficient and appropriate 
to provide a basis for our opinion.

Key audit matters are those matters that, in our profes-
sional judgment, were of most significance in our audit 
of the consolidated financial statements of the current 
period.  

These matters were addressed in the context of the audit 
of the consolidated financial statements as a whole, and 
in forming our opinion thereon, and we do not provide 
a separate opinion on these matters.

86 – 87

Key audit matter

How our audit addressed the key audit matter

RECOGNITION OF BONUSES FROM SUPPLIERS

Refer to Notes 4, 20 and 33 to the consolidated 
financial statements of the Group.
The Group receives various types of bonuses from 
suppliers relating to purchase of goods for resale. 
The bonuses are provided in the form of volume dis-
counts, slotting fees and other counter payments. 
Recognition of these bonuses leads to a signifi-
cant reduction of the cost of goods sold and inven-
tory value. While the major portion of the bonuses 
is recognized and settled within the year, a signif-
icant amount of RUB 1,553,709 thousand remains 
outstanding within trade and other receivables 
as at the reporting date.
Recognition of bonuses from suppliers that are not 
settled as at the reporting date was one of the mat-
ters of most significance in our audit because their 
impact on the Group’s cost of goods sold, inventory 
and trade and other receivable balances is material, 
the number of underlying contracts with suppliers 
is large and their terms can be complex. Further, 
calculation of the period-end accrual for certain 
supplier bonuses and allocation of bonuses to inven-
tory cost requires making estimates and applying 
judgments.

NON-CURRENT ASSETS IMPAIRMENT ASSESSMENT

Refer to Notes 4, 14, 15 and 16 to the consolidated 
financial statements of the Group.
As at 31 December 2023, the carrying value 
of the Group’s non-current assets for which IAS 36 
requires an assessment of whether there is any indi-
cation of impairment exceeds 55% of total assets. 
These non-current assets are primarily attribut-
able to the Group’s stores in operation and groups 
of assets held for future stores construction.
As at the reporting date, the Group assessed 
whether there is any indication that the carrying 
value of the non-current assets may not be recov-
erable or the impairment recognized in prior peri-
ods may not exist or may have decreased and tested 
for impairment or reversal of impairment those 
cash-generating units (CGUs) represented by indi-
vidual stores and groups of assets held for future 
stores construction where such indications were 
noted.
As at 31 December 2023 the recoverable amount 
of the CGUs was determined based on value in use.
Based on the results of the impairment tests per-
formed as at 31 December 2023 and during the year 
ended 31 December 2023, no impairment loss 
was identified and recognized.
This is one of the key audit matters due to the mag-
nitude of the carrying value of the non-current 
assets that require the assessment of any indication 
of impairment, judgement exercised by the Group 
in determining whether or not there is a specific 
indication of impairment and judgements applied 
in the calculation of the recoverable amount of these 
assets.
In addition, strong competition in the Russian 
retail market, political, economic tension, 
due to the Ukraine-Russian crisis underpin the uncer-
tainty of accounting estimates and the risk of signif-
icant adjustments in future periods to the carrying 
value of the Group’s non-current assets recognized 
in the consolidated financial statements.

Our audit procedures to address the key audit matter included the following:
 • Understanding, evaluation of design of relevant control activities that 
the Group has established in relation to recognition of bonuses from 
suppliers .

 • Understanding and evaluation of the accounting policy applied by the Group 

for accounting for bonuses from suppliers .

 • Reading significant contracts with suppliers and understanding of the terms 

that entitle the Group to bonuses from suppliers .

 • Performing a retrospective analysis of prior year bonuses receivable against 

subsequent settlements to assess accuracy of the Group’s estimates 
in the current year .

 • Performing analytical procedures over the accuracy and existence 

of the bonuses recognized in the current year based on historical data .

 • Agreeing bonuses receivable as at the reporting date to external confirma-
tions obtained from suppliers on a sample basis, or alternative procedures 
through tracing the amounts recognized against underlying agreements 
and other relevant documentation .

 • Performing analytical procedures to assess allocation of bonuses 

to the goods that remain in stock at the reporting date .

 • Confirming that the accounting policy for offsetting of bonuses receivable 

from suppliers against trade payables is in line with IFRS and that the factual 
offsetting is in line with the accounting policy .

 • Considering adequacy of disclosures of information about the bonuses from 

suppliers in the consolidated financial statements of the Group .

Our audit procedures to address the key audit matter included the following:
 • We obtained understanding and evaluated the design of the Group’s rele-

vant control activities around the impairment review .

 • We also considered the Group’s approach to determination of CGUs and 
identification of indication that these CGUs represented by the Group’s 
stores or groups of assets held for future stores construction may 
be impaired or impairment recognised in prior periods may not exist or may 
have decreased .

 • For those significant CGUs where indication of impairment was identified 

or where there was an indication that an impairment loss recognized in prior 
periods may no longer exist or may have decreased, we assessed whether 
the value in use approach applied by the Group to determine recoverable 
amount in each particular case is appropriate in the circumstances . We fur-
ther obtained and analyzed underlying calculations prepared by the Group 
for the impairment tests .

Our audit procedures were carried out with the involvement of internal valua-
tion experts and included:
 • Reviewing the adequacy and consistency of methods applied to measure-

ment of value in use, and the calculations’ mathematical accuracy .

 • Evaluating the reasonableness of the Group’s key assumptions and forecasts 
in the prior period, in order to assess the accuracy of the Group’s forecasts 
for future periods .

 • Verifying the appropriateness of budgets of the CGUs for projected peri-

ods used in the measurement of value in use through inquiries of the Group, 
corroborating the Group’s explanations, examining supporting documenta-
tion and comparing inputs against available external industry data .

 • Analyzing and assessing in detail the key assumptions that signifi-
cantly affect future cash flows of the CGUs and the discount rate 
applied by the Group to measure the recoverable amount, by compar-
ing it to the weighted-average cost of capital determined for the Group 
with due regard to its inherent risks, as well as considering whether 
the Ukraine-Russian crisis had an impact on these key assumptions by ana-
lyzing the Group’s performance and the Russian retail industry dynamics 
in the current year .

 • Re-performing sensitivity analysis of the results of the Group’s assessment 

to reasonably possible changes to key assumptions .

We have tested the presentation and disclosure of information about 
the impairment test as carried out by the Group in the consolidated financial 
statements for its consistency with requirements of IAS 36 and its adequacy 
in the context of the consolidated financial statements as a whole.

MOORE Audit S.A. Société Anonyme - Cabinet de révision agréé. R.C.S. Luxembourg Nr. B 165 462. Capital Social 51.000 EUR

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Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023 
Key audit matter

How our audit addressed the key audit matter

RECOVERABILITY OF DEFERRED TAX ASSETS RECOGNIZED FOR THE CARRYFORWARD OF UNUSED TAX LOSSES

Those charged with governance are responsible for over-
seeing the Group’s financial reporting process.

Refer to Notes 4, 12 and 33 to the consolidated 
financial statements of the Group.
As at 31 December 2023, the carrying value 
of the Group’s deferred tax assets amounts 
to RUB 6,082,047 thousand, including 
RUB 3,554,526 thousand arising on the accumu-
lated tax losses carried forward by LLC Fresh 
Market that develops the Group’s chain of dis-
counter stores under the DA! brand starting from 
2015.
A deferred tax asset shall be recognized 
for the carryforward of unused tax losses 
to the extent that it is probable that future taxable 
profit will be available against which the unused tax 
losses can be utilized.
The Group performed the assessment of and con-
cluded on the recoverability of the deferred tax 
assets. This analysis was based on the long-term 
financial projections for LLC Fresh Market, which 
includes estimates of its future profits.
This area was significant to our audit because 
of the history of tax losses generated by LLC Fresh 
Market, the complexity and subjectivity 
of the recoverability assessment and long-term
budgeting process, which is based on assump-
tions that are inherently uncertain and affected 
by the expected pace of new openings of the dis-
counters. In addition, we considered the overall 
impact of the Ukraine crisis on the Russian econ-
omy that increases the degree of uncertainty 
of these assumptions.

The audit procedures we have performed to address the key audit matter con-
sisted of the following:
 • Understanding and evaluation of design of relevant control activities that 
the Group has in place in relation to recognition of current and deferred 
income taxes and long-term budget preparation .

 • Comparing the Group’s forecasts in the long-term budget prepared in prior 
year to actual performance to assess adequacy of the Group’s estimates 
in the current year .

 • Assessing accuracy of the deferred tax calculations .
 • Considering whether there are any limitations to the amount and tim-

ing of utilization of the unused tax loss as established by the Russian tax 
legislation .

 • Obtaining the long-term budget prepared by the Group for LLC Fresh 
Market and challenging the expected future profits and assumptions 
regarding future earnings as reflected therein, including by comparing 
to actual results to date and industry trends .

 • Considering to what extent the Ukrainian-Russian crisis impacted the per-
formance of LLC Fresh Market in the current year by analyzing its revenue 
and consumer behavior, expenses and the pace of new stores openings, 
as well as its impact on the ability of the discounters segment to adhere 
to the long-term budget .

 • Analyzing the treatment of differences between accounting and tax books 

in the planning of future taxable profit .

 • Considering adequacy of disclosures on the deferred tax positions and 
assumptions used in assessing recoverability of the deferred tax assets 
from tax losses carry forward in the consolidated financial statements .

Other information

The Board of directors is responsible for the other infor-
mation. The other information comprises the information 
stated in the annual report including the directors’ report 
but does not include the consolidated financial statements 
and our report of “Réviseur d’Entreprises Agréé” thereon.

Our opinion on the consolidated financial statements does 
not cover the other information and we do not express 
any form of assurance conclusion thereon.

In connection with our audit of the consolidated finan-
cial statements, our responsibility is to read the other 
information and, in doing so, consider whether the other 
information is materially inconsistent with the consoli-
dated financial statements or our knowledge obtained 
in the audit or otherwise appears to be materially mis-
stated. If, based on the work we have performed, we con-
clude that there is a material misstatement of this other 
information, we are required to report this fact. We have 
nothing to report in this regard.

Responsibilities of the Board 
of Directors and Those Charged with 
Governance for the consolidated 
Financial Statements

The Board of Directors is responsible for the preparation 
and fair presentation of the consolidated financial state-
ments in accordance with IFRS Accounting Standards 
as adopted by the European Union, and for such internal 
control as the Board of Directors determines is necessary 
to enable the preparation of consolidated financial state-
ments that are free from material misstatement, whether 
due to fraud or error.

In preparing the consolidated financial statements, 
the Board of Directors is responsible for assessing 
the Group’s ability to continue as a going concern, dis-
closing, as applicable, matters related to going con-
cern and using the going concern basis of accounting 
unless the Board of Directors either intends to liquidate 
the Group or to cease operations, or has no realistic alter-
native but to do so.

Responsibilities of the “Réviseur 
d’Entreprises Agréé” 
for the Audit of the consolidated 
Financial Statements

The objectives of our audit are to obtain reasonable assur-
ance about whether the consolidated financial state-
ments as a whole are free from material misstatement, 
whether due to fraud or error, and to issue a report 
of “Réviseur d’Entreprises Agréé” that includes our opin-
ion. Reasonable assurance is a high level of assurance, but 
is not a guarantee that an audit conducted in accordance 
with the Law of 23 July 2016 and with ISAs as adopted 
for Luxembourg by the CSSF will always detect a material 
misstatement when it exists. Misstatements can arise from 
fraud or error and are considered material if, individually 
or in the aggregate, they could reasonably be expected 
to influence the economic decisions of users taken 
on the basis of these consolidated financial statements.

As part of an audit in accordance with the Law of 23 
July 2016 and with ISAs as adopted for Luxembourg 
by the CSSF, we exercise professional judgment and main-
tain professional skepticism throughout the audit. We also:
 ● Identify and assess the risks of material misstatement 
of the consolidated financial statements, whether 
due to fraud or error, design and perform audit pro-
cedures responsive to those risks, and obtain audit 
evidence that is sufficient and appropriate to pro-
vide a basis for our opinion. The risk of not detecting 
a material misstatement resulting from fraud is higher 
than for one resulting from error, as fraud may involve 
collusion, forgery, intentional omissions, misrepresen-
tations, or the override of internal control.

 ● Obtain an understanding of internal control rele-

vant to the audit in order to design audit procedures 
that are appropriate in the circumstances, but not 
for the purpose of expressing an opinion on the effec-
tiveness of the Group’s internal control.

 ● Evaluate the appropriateness of accounting poli-

cies used and the reasonableness of accounting esti-
mates and related disclosures made by the Board 
of Directors.

 ● Conclude on the appropriateness of Board 
of Directors’ use of the going concern basis 
of accounting and, based on the audit evidence 
obtained, whether a material uncertainty exists related 

88 – 89

to events or conditions that may cast significant 
doubt on the Group’s ability to continue as a going 
concern. If we conclude that a material uncertainty 
exists, we are required to draw attention in our report 
of “Réviseur d’Entreprises Agréé” to the related dis-
closures in the consolidated financial statements or, if 
such disclosures are inadequate, to modify our opin-
ion. Our conclusions are based on the audit evidence 
obtained up to the date of our report of “Réviseur 
d’Entreprises Agréé”. However, future events or con-
ditions may cause the Group to cease to continue 
as a going concern.

 ● Evaluate the overall presentation, structure and con-

tent of the consolidated financial statements, including 
the disclosures, and whether the consolidated financial 
statements represent the underlying transactions and 
events in a manner that achieves fair presentation.
 ● Obtain sufficient appropriate audit evidence regard-

ing the financial information of the entities and 
business activities within the Group to express 
an opinion on the consolidated financial statements. 
We are responsible for the direction, supervision and 
performance of the Group audit. We remain solely 
responsible for our audit opinion.

We communicate with those charged with governance 
regarding, among other matters, the planned scope and 
timing of the audit and significant audit findings, including 
any significant deficiencies in internal control that we iden-
tify during our audit.

We also provide those charged with governance with 
a statement that we have complied with relevant ethical 
requirements regarding independence, and to commu-
nicate with them all relationships and other matters that 
may reasonably be thought to bear on our independence, 
and where applicable, actions taken to eliminate threats 
or safeguards applied.

From the matters communicated with those charged 
with governance, we determine those matters that were 
of most significance in the audit of the consolidated finan-
cial statements of the current period and are therefore 
the key audit matters. We describe these matters in our 
report unless law or regulation precludes public disclo-
sure about the matter or when, in extremely rare cir-
cumstances, we determine that a matter should not 
be communicated in our report because the adverse con-
sequences of doing so would reasonably be expected 
to outweigh the public interest benefits of such 
commucation.

MOORE Audit S.A. Société Anonyme - Cabinet de révision agréé. R.C.S. Luxembourg Nr. B 165 462. Capital Social 51.000 EUR

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Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023OKEH 

Annual Report  2023 ------------------

Over view 

Stril t e g,c 
Repor t 

Oper i1t1o n11! 
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Fmc1 nc11 
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Corpo rate Governilnce 

90-91 

. 

Report on Other Legal and Regulatory Requirements 

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MOORE Audit S.A. 

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Rev,seur d'Entrepnscs A.grece 

L,vange. '11  Arn i 2024 

Consolidated 
financial statements 
Contents 

Consolidated Statement of Financial Position as at 31  December 2023 
92 
Consolidated Statement of Profit or Loss and Other Comprehensive Income for the year ended 31  December 2023  93 
94 
Consolidated Statement of Changes in Equity for the year ended 31  December 2023 
Consolidated Statement of Cash Flows for the year ended 31  December 2023 
95 
Notes to the Consolidated f1nancral StiJtcments for the year ended 31  December 2023 

96 

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96 
97 
97 
97 

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9.  Orh0.r upcr;itinu mcornc :md expenses. 110.t 

10. Fsna1,c0 111cornc  Jnd fin~111cc  ci>O::t!, 

11.  Foreign exchange (loss)/goin 
12.  lncon1e ta:-. 
13.  lnvestmem propP.rty 
14.  f'ropc.-,·ty. pl.:int and 0qu1rin<'m ::iric I ro11,;cru,·r1,>r1 

1n  progrr'>'i 
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34.  Evr.nt<;  SUO'iC(!Uf'llt to rhc l'Cl-)Ol'ting cl:1tr 

114 
116 
121 
121 
122 
124 
124 
131 

92 – 93

Consolidated Statement of Profit 
or Loss and Other Comprehensive 
Income for the year ended 
31 December 2023

’000 RUB

Revenue

Cost of goods sold

Gross profit

General, selling and administrative expenses

Other operating income and (expenses), net

Operating profit

Finance income

Finance costs

Foreign exchange (loss)/gain

(Loss)/Profit before income tax

Income tax benefit (expense)

(Loss)/Profit for the year

OTHER COMPREHENSIVE INCOME/(LOSS)

Items that will never be reclassified to profit or loss:

Exchange differences on translation to presentation currency

Other comprehensive income

Other comprehensive income/(loss) for the year, net of income 
tax

Note

2023

2022

6

8

9

10

10

11

12

207,864,636

202,170,726

(160,204,388)

(155,362,939)

47,660,248

(42,515,886)

(291,634)

4,852,728

252,676

(7,519,479)

(1,074,086)

(3,488,161)

610,099

(2,878,062)

507,145

-

507,145

46,807,787

(40,389,935)

(666,903)

5,750,949

438,380

(6,080,150)

312,806

421,985

(180,455)

241,530

(320,252)

170,999

(149,253)

Total comprehensive (loss)/income for the year

(2,370,917)

92,277

(LOSS)/EARNINGS PER SHARE

Basic and diluted (loss)/earnings per share  
(in RUB per share)

23

(10.7)

0.9

The consolidated statement of profit or loss and other comprehensive income is to be read in conjunction with the notes 
to, and forming part of, the consolidated financial statements set out on pages 96 to 131

Consolidated Statement 
of Financial Position as at 
31 December 2023

’000 RUB

ASSETS

Non-current assets

Investment property

Property, plant and equipment

Construction in progress

Right-of-use assets

Intangible assets

Deferred tax assets

Other non-current assets

Total non-current assets

Current assets

Inventories

Trade and other receivables

Prepaid income tax

Prepayments

Cash and cash equivalents

Non-current assets held for sale

Total current assets

Total assets

EQUITY AND LIABILITIES

Equity

Share capital

Legal reserve

Additional paid-in capital

Retained earnings

Translation reserve

Total equity

Non-current liabilities

Loans and borrowings

Lease liabilities

Deferred tax liabilities

Total non-current liabilities

Current liabilities

Loans and borrowings

Interest accrued on loans and borrowings

Lease liabilities

Trade and other payables

Current income tax payable

Total current liabilities

Total liabilities

Total equity and liabilities

Note

31 December 2023

31 December 2022

13

14

14

15

16

12

18

19

20

17

21

13

22

24

25

12

24

24

25

26

1,257,218

43,240,482

1,122,363

23,309,763

1,214,553

6,082,047

872,104

77,098,530

24,975,926

2,516,192

97,140

800,312

11,525,791

-

39,915,361

117,013,891

119,440

10,597

8,555,657

447,347

1,961,350

11,094,391

41,128,448

20,760,179

683,833

62,572,460

6,002,850

254,450

5,962,202

31,062,083

65,455

43,347,040

105,919,500

117,013,891

1,474,333

42,609,851

1,326,017

19,216,816

1,205,515

5,245,595

1,801,139

72,879,266

23,916,987

2,930,220

59,282

1,177,461

11,779,334

305,000

40,168,284

113,047,550

119,440

10,597

8,555,657

3,325,409

1,454,205

13,465,308

35,525,212

16,924,142

532,644

52,981,998

9,960,796

215,737

5,620,662

30,636,945

166,104

46,600,244

99,582,242

113,047,550

The consolidated statement of financial position is to be read in conjunction with the notes to, and forming part of, 
the consolidated financial statements set out on pages 96 to 131

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements202394 – 95

Consolidated Statement 
of Cash Flows for the year 
ended 31 December 2023

’000 RUB

Note

2023

2022

CASH FLOWS FROM OPERATING ACTIVITIES

Cash receipts from customers

Other cash receipts

Interest received

Cash paid to suppliers and employees

Taxes other than on income

Other cash payments

VAT paid

Income tax paid

Net cash from operating activities

CASH FLOWS FROM INVESTING ACTIVITIES

238,395,137

231,986,614

620,203

227,217

663,715

442,130

(218,251,832)

(215,153,159)

(757,037)

(24,321)

(763,441)

(51,033)

(4,675,763)

(3,509,800)

(257,872)

15,275,732

(657,281)

12,957,745

Purchase of property, plant and equipment (excluding VAT)

(4,391,908)

(6,290,524)

Purchase of intangible assets (excluding VAT)

Proceeds from sale of investment property (excluding VAT)

Proceeds from sale of property, plant and equipment (excluding VAT)

Net cash used in investing activities

CASH FLOWS FROM FINANCING ACTIVITIES

Proceeds from loans and borrowings

Repayment of loans and borrowings

Interest paid on loans and borrowings

Repayment of principal amount of lease liabilities

Interest paid on lease liabilities

Dividends paid

Other financial payments and proceeds

Net cash used in financing activities

Cash and cash equivalents at the beginning of the year

Effect of exchange rate fluctuations on cash and cash equivalents

Cash and cash equivalents at the end of the year

(446,618)

156,014

341,637

(331,473)

148,966

5,438

(4,340,875)

(6,467,593)

15,500,003

(13,834,268)

(4,939,018)

(5,268,297)

(2,491,371)

-

(125,188)

17,772,121

(9,958,485)

(3,966,907)

(5,094,982)

(2,075,250)

(480,594)

(80,560)

(11,158,139)

(3,884,657)

(223,282)

11,779,334

(30,261)

11,525,791

2,605,495

9,447,998

(274,159)

11,779,334

27

27

27

27

27

22

27

21

21

The consolidated statement of cash flows is to be read in conjunction with the notes to, and forming part of, the consoli-
dated financial statements set out on pages 96 to 131

507,145

507,145

Net increase in cash and cash equivalents

Consolidated Statement 
of Changes in Equity for the year 
ended 31 December 2023

’000 RUB

Note

Share 
capital

Legal 
reserve

Additional 
paid-in capital

Retained 
earnings

Translation 
reserve

Total equity

Balance at 1 January 2022

119,440

10,597

8,555,657

3,393,474

1,774,457

13,853,625

COMPREHENSIVE 
INCOME FOR THE YEAR

Profit for the year

OTHER COMPREHENSIVE 
INCOME

Foreign currency transla-
tion differences

Other comprehensive 
income

Total other comprehen-
sive loss

Total comprehensive 
income for the year

TRANSACTIONS 
WITH OWNERS RECORDED 
DIRECTLY IN EQUITY

Dividends declared

22

Total transactions 
with owners recorded 
directly in equity

Balance at 
31 December 2022

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

241,530

-

241,530

-

(320,252)

(320,252)

170,999

-

170,999

170,999

(320,252)

(149,253)

412,529

(320,252)

92,277

(480,594)

(480,594)

-

-

(480,594)

(480,594)

119,440

10,597

8,555,657

3,325,409

1,454,205

13,465,308

Balance at 1 January 2023

119,440

10,597

8,555,657

3,325,409

1,454,205

13,465,308

COMPREHENSIVE 
LOSS FOR THE YEAR

(Loss) for the year

OTHER COMPREHENSIVE 
INCOME

Foreign currency transla-
tion differences

Other comprehensive 
income

Total other comprehen-
sive income

Total comprehensive loss 
for the year

Balance at 
31 December 2023

(2,878,062)

-

(2,878,062)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

507,145

507,145

(2,878,062)

507,145

(2,370,917)

119,440

10,597

8,555,657

447,347

1,961,350

11,094,391

The consolidated statement of changes in equity is to be read in conjunction with the notes to, and forming part of, 
the consolidated financial statements set out on pages 96 to 131

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Notes to the Consolidated 
Financial Statements for the year 
ended 31 December 2023

1. Background

(a) The Group and its operations

These consolidated financial statements for the year 
ended 31 December 2023 have been prepared for O’KEY 
GROUP S.A. (the “Company”) and its subsidiaries (together 
referred to as the “Group”).

The Company was incorporated and is domiciled 
in Luxembourg. The Company is a public limited com-
pany (société anonyme) and was set up in accordance 
with Luxembourg regulations. The main part of the Group 
is located and conducts its business in the Russian 
Federation.

The Company does not have an immediate parent or an ulti-
mate controlling party.

As at 31 December 2023 and 2022, the Company’s major 
indirect shareholders are Mr. Troitskii, Mr. Volchek.

As at 31 December 2023 global depository receipts (”GDRs”) 
represented 50.22% of the Company’s shares, 38.172% 
of the Company’s shares in the form of GDRs were listed 
on the London Stock Exchange (as at 31 December 2022 
GDRs represented 50.22% of the Company’s shares, 
38.172% of the Company’s shares were admitted to trad-
ing on the London Stock Exchange in the form of GDRs). 
On 15 February 2022, some ordinary shares were converted 
into GDRs and as a result, GDRs share reached 50.22% 
in the Company’s shares, 38.172% of the Company’s shares 
were admitted to trading on the London Stock Exchange 
in the form of GDRs. In March 2022, the London Stock 
Exchange temporally suspended the admission to trad-
ing of the Group’s GDRs, which has not been resumed 
as of the date of these consolidated financial statements. 
Starting 14 December 2020, the Company’s GDRs are also 
traded on Moscow Exchange. As of the date of these con-
solidated financial statements the Group’s GDRs and bonds 
remain admitted to trading on Moscow Exchange.

In March 2023 the Astana International Exchange (“AIX”) has 
approved the listing of global depositary receipts (“GDRs”) 

of the Group. Since 20 March 2023 O’KEY Group’s GDR’s 
started trading on the AIX.

In November 2023, the Bank of Russia decided to reg-
ister a prospectus for the Company’s global depositary 
receipts (GDRs), each representing one ordinary share 
of O’KEY GROUP S.A. Thus, the Group has changed its list-
ing status on Moscow Exchange (“MOEX”) to primary. 
The Company’s GDRs remain in the Level 1 quotation list 
and continue trading on MOEX.

The Company’s registered office is 25C Boulevard Royal, 
L-2449 Luxembourg.

The Group’s principal business activity is operation of retail 
chains in Russia under the brand names “O’KEY” (hypermar-
kets) and “Da!” (discounter stores). At 31 December 2023, 
the Group operated 297 stores including 220 discounter 
stores (31 December 2022: 273 stores including 194 dis-
counter stores) in major Russian cities, including but 
not limited to Moscow and towns in Moscow region, 
St. Petersburg, Murmansk, Nizhniy Novgorod, Rostov-
on-Don, Krasnodar, Lipetsk, Ekaterinburg, Novosibirsk, 
Krasnoyarsk, Ufa, Astrakhan and Surgut.

(b) Business environment

The Group’s operations are primarily located in the Russian 
Federation which displays characteristics of an emerging 
market. Its economy is particularly sensitive to oil and gas 
prices. The legal, tax and regulatory frameworks con-
tinue to develop and are subject to varying interpreta-
tions and frequent changes which together with other legal 
and fiscal impediments contribute to the challenges faced 
by entities operating in the Russian Federation. The Russian 
economy continued to be negatively impacted by ongoing 
political tension in the region and international sanctions 
against certain Russian companies and individuals.

In 2022 ongoing political tension in the region esca-
lated as a result of further developments of the situation 
with Ukraine which have negatively impacted commodity 
and financial markets, and increased volatility, particularly 
with regard to foreign exchange rates. Since February 2022, 

96 – 97

several packages of sanctions have been imposed by USA, 
UK, and EU countries against several Russian sectors 
of economy, enterprises and individuals. However, no 
sanctions have been imposed against the Company, nor 
any of its subsidiaries, nor its major indirect shareholders.

The Bank of Russia key rate also was volatile during 
the reporting period. As a part of comprehensive mea-
sures to ensure the stability of credit institutions, the Bank 
of Russia has been gradually increased the key rate 
during 2023 from 7.5% in December 2022 up to 16% p.a. 
in December 2023.

Despite the volatility on the capital market, the Group’s 
financial position and ability to attract financing remained 
solid in the reporting period. In June 2023 Expert RA rat-
ing agency affirmed a credit rating of ‘ruA-’ for O`KEY LLC, 
the main operating subsidiary of O`KEY Group S.A. The out-
look of the rating remains Stable. Also in July 2023, NCR rat-
ing agency assigned the credit rating of O’Key LLC, as “A.
ru”, outlook Stable. The rating reflects highly appreciated 
Group’s business profile due to its significant geopraphical 
distribution, a diversified supplier base and the lack of con-
centration of risk on any large asset. The agency also noted 
solid and stable operational and financial position in the mar-
ket, low exposure to market risks, and high standards of cor-
porate governance, risk management, strategic control 
and transparency.

It is not possible to determine how long the increased vol-
atility in the financial market will last or at what level it will 
eventually level out. It is not possible for the management 
to predict with any degree of certainty an impact of this 
uncertainty on the Group’s operations. Whilst these uncer-
tainties may affect the future dividend income of the share-
holders in the medium term, they do not affect the Group’s 
ability to continue its operations in the foreseeable future.

Any changes to these consolidated financial statements 
after issue require approval of the Board of Directors.

3. Functional and presentation 
currency

The functional currency of each of the Group’s consol-
idated entities is the currency of the primary economic 
environment in which the entity operates. The functional 
currency of the Company and the Group’s subsidiaries out-
side of the Russian Federation is the US Dollar (“USD”) 
and the functional currency of the Group’s Russian subsid-
iaries is the Russian Rouble (“RUB”). The consolidated finan-
cial statements are presented in RUB, which is the Group’s 
presentation currency. All financial information presented 
in RUB has been rounded to the nearest thousands, except 
when otherwise indicated.

The results and financial position of the Group enti-
ties, which functional currencies are different from RUB, 
are translated into the presentation currency as follows:
 ● assets and liabilities for each statement of financial 

position presented are translated at the closing rate 
at the end of the respective reporting period;
 ● income and expenses are translated at the date 

of transaction;

 ● components of equity are translated at the historic rate; 

and

 ● all resulting exchange differences are recognised 

in other comprehensive income.

At 31 December 2023 the principal rates of exchange 
used for translating foreign currency balances 
were USD 1 = RUB 89.6883; EUR 1 = RUB 99.1919 
(31 December 2022: USD 1 = RUB 70.3375; 
EUR 1 = RUB 75.6553).

2. Basis of preparation

4. Use of estimates and judgments

(a) Statement of compliance

These consolidated financial statements have been pre-
pared in accordance with International Financial Reporting 
Standards (“IFRSs”) as adopted by the European Union 
under the historical cost convention, as modified by the ini-
tial recognition of financial instruments based on fair value, 
and by the revaluation of investment properties and finan-
cial instruments at fair value.

These consolidated financial statements were authorised 
for issue by the Board of Directors on 11 April 2024.

The preparation of consolidated financial statements in con-
formity with IFRSs requires management to make estimates 
and assumptions that affect the application of account-
ing policies and the reported amounts of assets, liabilities, 
income and expenses. Actual results may differ from those 
estimates.

Estimates and underlying assumptions are reviewed 
on an ongoing basis. Revisions to accounting estimates 
are recognised in the period in which the estimates 
are revised and in any future periods affected.

Management also exercises certain judgements, apart 
from those involving estimations, in the process of applying 

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023the accounting policies. Judgments that have the most 
significant effect on the amounts recognised in the con-
solidated financial statements and estimates that can 
cause a significant adjustment to the carrying amount 
of assets and liabilities within the next financial year include:

Tax legislation. The Group is subject to taxation in sev-
eral jurisdictions. The major part of the tax burden refers 
to the Russian tax legislation, which is subject to vary-
ing interpretations when being applied to the transac-
tions and activities of the Group. Significant judgement 
is required in determining whether the tax positions 
and interpretations the Group has taken can be sustained. 
Refer to Note 30.

Bonuses from suppliers. The Group receives various 
bonuses from suppliers which represent a significant reduc-
tion in cost of goods sold and inventory cost. The calcula-
tion of these amounts is in part dependent on an estimation 
of whether the amounts due under agreements with suppli-
ers have been earned at the reporting date based on inven-
tory purchased and other conditions. In particular, estimates 
and judgements are applied in determining the peri-
od-end accrual for the supplier bonuses that are condi-
tional on the volume of promotional or marketing activities 
provided. The allocation of the bonuses to inventory cost 
also has some element of judgement in relation to the attri-
bution of the bonuses earned to the cost of specific goods 
received from suppliers based on the proportion of goods 
purchased.

Determination of recoverable amount of non-cur-
rent assets. For those non-current assets where impair-
ment indicators exist as at reporting date, the Group 
estimates the recoverable amount being the higher 
of their value in use and fair value less costs of disposal. 
For details of impairment assessment performed as at 
31 December 2023 refer to Notes 14–16.

Recoverability of deferred tax asset. Significant judgment 
is required in assessment of recoverability of deferred tax 
asset on tax losses of LLC Fresh Market, the Group’s entity 
that develops a discounter chain and does not yet generate 
profit. The Group performs analysis of future taxable profit 
to cover the accumulated tax losses on the basis of the long-
term budget for the entity. Recognition of the deferred tax 
asset is contingent on the ability of the Group management 
to adhere to the long-term budget. Refer to Note 12.

Lease term. In determining the lease term, management 
considers all facts and circumstances that create an eco-
nomic incentive to exercise an extension option, or not 
exercise a termination option. Extension options (or peri-
ods after termination options) are only included in the lease 

term if the lease is reasonably certain to be extended (or not 
terminated).

If the contractual lease term does not align with the eco-
nomics of the transaction, management considers whether 
there are any non-contractual enforceable rights beyond 
the written agreement to determine the lease term with ref-
erence to mutual understanding between the parties, 
respective laws and regulations and other relevant factors. 
The assessment is reviewed if a significant event or a sig-
nificant change in circumstances occurs which affects this 
assessment and that is within the control of the lessee.

The Group leases land and trade and other premises based 
on the lease agreements with various termination and exten-
sion options. To determine the lease term the management 
has applied judgement in performing its ‘reasonably certain’ 
assessment and determined that it is reasonably certain 
that the extension options will be exercised or termination 
options will not be exercised during the lease period which 
is based on the Group’s business plan with the respective 
planning horizon.

Most extension options in leases of trade premises have 
been included in the lease liability, because the Group 
is unlikely to replace the assets within the Group’s planning 
horizon.

The lease term is reassessed if an option is actually exer-
cised (or not exercised) or the Group becomes obliged 
to exercise (or not exercise) it. The assessment of rea-
sonable certainty is only revised if a significant event 
or a significant change in circumstances occurs, e.g. asset 
reconstruction, renovation and other, which affects this 
assessment, and that is within the control of the lessee.

For lease agreements of trade and other premises 
with various extension and termination options, where 
the lease period is based on the Group’s business plan 
with the respective planning horizon, the Group also per-
forms its ‘reasonably certain’ reassessment and determines 
that it is reasonably certain that the extension options 
will be exercised or termination options will not be exer-
cised closer to the end of the lease term, usually six months 
before the end of the lease. Six-month period is considered 
to be sufficient to make a decision to vacate the property 
or continue with the lease. The financial effect of revising 
the lease terms to reflect the effect of exercising extension 
and termination options was included in the ‘Modifications 
and reassessments’ captions in Notes 15 and 25.

An increase in the lease term by 1 year for the leases 
assuming extension options at the reporting date 
would have increased the balances of right-of-use 
assets and lease liabilities by RUB 4,076,999 thousand 

98 – 99

and RUB 4,076,999 thousand, respectively 
(31 December 2022: by RUB 3,862,759 thousand 
and RUB 3,863,779 thousand, respectively).

A decrease of the lease term by 1 year for the leases assum-
ing extension options at the reporting date would have 
decreased the balances of right-of-use assets and lease lia-
bilities by RUB 4,401,328 thousand and RUB 4,448,900 thou-
sand, respectively (31 December 2021: 
by RUB 3,689,575 thousand and RUB 4,252,993 thousand, 
respectively).

This analysis assumes that all other variables, in particular 
incremental borrowing rate, remain constant.

Discount rates used for determination of lease liabilities. 
The Group uses its incremental borrowing rate as a base 
for calculation of the discount rate because the interest rate 
implicit in the lease cannot be readily determined. In 2023, 
the Group’s incremental borrowing rate applied to lease 
liabilities denominated in Russian Roubles ranged from 9 
to 14%, and for contracts denominated in other curren-
cies from 6 to 11% (2022: from 10 to 20%, and from 5 to 6%, 
respectively).

An increase in the discount rate by 100 basis points 
at the reporting date would have decreased the bal-
ances of right-of-use assets and lease liabilities 
by RUB 506,432 thousand and RUB 553,113 thousand, 
respectively (31 December 2022: by RUB 578,512 thousand 
and RUB 606,158 thousand, respectively).

A decrease of the discount rate by 100 basis points 
at the reporting date would have increased the bal-
ances of right-of-use assets and lease liabilities 
by RUB 608,474 thousand and RUB 608,474 thousand, 
respectively (31 December 2021: by RUB 623,506 thousand 
and RUB 653,263 thousand, respectively).

This analysis assumes that all other variables, in particular 
lease term, remain constant.

5. New or revised standards 
and interpretations 
adopted by the Group

The following amendments to standards became effective 
from 1 January 2023, but did not have any material impact 
on the Group:

Deferred Tax related to Assets 
and Liabilities arising from a Single 
Transaction (Amendments to IAS 12)

The Group has adopted Deferred Tax related to Assets 
and Liabilities arising from a Single Transaction 
(Amendments to IAS 12) from 1 January 2023. The amend-
ments narrow the scope of the initial recognition exemption 
to exclude transactions that give rise to equal and offset-
ting temporary differences – e.g. leases and decommis-
sioning liabilities. For leases and decommissioning liabilities, 
an entity is required to recognise the associated deferred 
tax assets and liabilities from the beginning of the earliest 
comparative period presented, with any cumulative effect 
recognised as an adjustment to retained earnings or other 
components of equity at that date. For all other transac-
tions, an entity applies the amendments to transactions 
that occur on or after the beginning of the earliest period 
presented.

The Group previously accounted for deferred tax on leases 
and decommissioning liabilities by applying the “integrally 
linked” approach, resulting in a similar outcome as under 
the amendments, except that the deferred tax asset or lia-
bility was recognised on a net basis. Following the amend-
ments, the Group has recognised a separate deferred 
tax asset in relation to its lease liabilities and a deferred 
tax liability in relation to its right-of-use assets. However, 
there was no impact on the statement of financial position 
because the balances qualify for offset under paragraph 74 
of IAS 12. There was also no impact on the opening retained 
earnings as at 1 January 2022 as a result of the change.

6. Segment information

Operating segments are components that engage in busi-
ness activities that may earn revenues or incur expenses, 
whose operating results are regularly reviewed by the chief 
operating decision maker (CODM) and for which discrete 
financial information is available. The CODM is the per-
son or group of persons who allocate resources and assess 
the performance for the entity. The CODM has been deter-
mined as the CEO of the Group and the Board of Directors 
of the Company.

The Group is engaged in management of retail stores 
located in the Russian Federation. Although the Group is not 
exposed to concentration of sales to individual customers, 
all of the Group’s sales are made in the Russian Federation. 
As such, the Group is exposed to the economic develop-
ment in Russia, including the development of the Russian 
retail industry. The Group has no significant non-current 
assets outside the Russian Federation.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023100 – 101

The Group identified its operating segments in accor-
dance with the criteria set in IFRS 8, Operating Segments, 
and based on the way the operations of the Group are reg-
ularly reviewed by the CODM to analyse performance 
and allocate resources within the Group.

The Group has two operating segments that also represent 
reportable segments: “O’Key” and “Da!”. Each segment has 
similar format of their stores which is described below:
 ● O’Key – chain of modern style hypermarkets under 

the “O’KEY” brand;

 ● Da! – chain of discounter stores in Moscow and Central 

region.

The core assortment of goods in the stores of each seg-
ment is different, and the segments are managed separately. 
For each of the segments, the CODM of the Group reviews 
internal management reports at least on a monthly basis.

All business components within each reportable segment 
demonstrate similar characteristics:
 ● the products and customers;

 ● the business processes are integrated and uniform: 
the components manage their operations centrally. 
Purchasing, logistics, finance, HR and IT functions 
are centralised;

 ● the components’ activities are mainly limited to Russia 

which has a uniform regulatory environment.

The CODM assesses the performance of the operating seg-
ments based on revenue and earnings before interest, tax, 
depreciation and amortisation adjusted for certain one-off 
items outlined below (“EBITDA”). The “EBITDA” term is not 
defined in IFRS. Other information provided to the CODM 
is measured in a manner consistent with that in the consol-
idated financial statements. The accounting policies used 
for the segment reporting are the same as the accounting 
policies applied for the consolidated financial statements 
(Note 33).

Basis of segmentation used in these consolidated financial 
statements is consistent with that used in the prior year.

A reconciliation of EBITDA to (loss) / profit for the year is as follows:

’000 RUB

EBITDA

Revaluation of investment property

Net loss from disposal of non-current assets and net impairment 
of non-current assets

Loss from write-off of receivables and impairment of receivables

(Loss) from disposal of right-of-use assets

Depreciation and amortisation

Finance income

Finance costs

Foreign exchange (loss)/gain

Other one-off items

(Loss)/Profit before income tax

Income tax benefit/(expense)

(Loss)/Profit for the year

7. Principal subsidiaries

Note

9, 13

9

9

9

8

10

10

11

12

2023

2022

17,025,725

17,020,401

–

(349,457)

(229,027)

(80,067)

(11,068,518)

252,676

(7,519,479)

(1,074,086)

(445,928)

(3,488,161)

610,099

(2,878,062)

(135,000)

(215,749)

(197,916)

-

(10,661,819)

438,380

(6,080,150)

312,806

(58,968)

421,985

(180,455)

241,530

The segment information for the years ended 31 December 2023 and 31 December 2022 is as follows:

Details of the Company’s significant subsidiaries at 31 December 2023 and 31 December 2022, all 100% owned are as follows:

’000 RUB

O’Key

Da!

Total

2023

2022

2023

2022

2023

2022

EXTERNAL REVENUE

 • Sales of trading stock

136,150,699

141,192,389

63,825,020

53,296,838

199,975,719

194,489,227

 • Sales of self-produced catering 

5,796,395

5,711,789

-

-

5,796,395

5,711,789

141,947,094

146,904,178

63,825,020 53,296,838

205,772,114

200,201,016

products

Revenue from contracts 
with customers

Rental income

Total revenue

Subsidiary

LLC O’KEY

LLC Fresh Market

JSC Dorinda

LLC O’KEY management

LLC O’KEY Logistics

O’KEY Investments Ltd

Country

Russian Federation

Russian Federation

Russian Federation

Russian Federation

Russian Federation

Cyprus

Nature of operations

Retail

Retail and real estate

Real estate

Managing company

Import operations

Financing

2,032,979

1,919,460

59,543

50,250

2,092,522

1,969,710

143,980,073

148,823,638

63,884,563

53,347,088

207,864,636

202,170,726

8. General, selling and administrative expenses

Inter-segment revenue

323,420

415,786

1,627,792

1,697,088

1,951,212

2,112,874

EBITDA

12,642,821

13,377,419

4,382,904

3,642,982

17,025,725

17,020,401

’000 RUB

Personnel costs

Depreciation and amortisation

Communication and utilities

Advertising and marketing

Repairs and maintenance costs

Insurance and bank commissions

Security expenses

Operating taxes

Legal and professional expenses

Materials and supplies

Variable lease expenses and expenses relating to short-term and low 
value leases

Other costs

Total general, selling and administrative expenses

Note

14–16

2023

17,648,595

11,068,518

5,355,003

2,199,563

1,779,811

1,347,555

770,506

717,655

673,604

441,329

439,631

2022

16,850,253

10,661,819

4,586,749

2,295,894

1,582,106

1,259,641

784,885

765,669

651,024

460,448

448,245

74,116

43,202

42,515,886

40,389,935

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023102 – 103

11. Foreign exchange (loss)/gain

The Group’s risk management policy is to receive loans and borrowings in the same currency in which revenues are gen-
erated (RUB). As at 31 December 2023, there are no USD-denominated loans and borrowings (31 December 2022: there 
are no USD-denominated loans and borrowings). The Group’s exposure to currency risk is disclosed in Note 28.

’000 RUB

Foreign exchange loss on financial items

Foreign exchange gain on financial items

Net foreign exchange (loss)/gain on financial items

Foreign exchange loss on operating items

Total foreign exchange (loss)/gain

2023

(2,617,287)

1,764,243

(853,044)

(221,042)

(1,074,086)

2022

(4,277,117)

4,815,285

538,168

(225,362)

312,806

In 2023 and in 2022 substantial amount of the net foreign exchange gain relates to USD-denominated intercompany loans 
between Group entities with different functional currencies which are eliminated on consolidation. The residual net for-
eign exchange gain is attributable to lease contracts in foreign currencies while foreign exchange losses arose mainly 
from import operations.

12. Income tax

Income tax recognised in profit or loss

’000 RUB

Current tax expense

Deferred tax benefit

Total income tax benefit/(expense)

2023

(75,164)

685,263

610,099

2022

(512,422)

331,967

(180,455)

Reconciliation between the tax expense and profit or loss multiplied by applicable tax rate

The income tax rate applicable to the majority of the Group’s 2023 and 2022 income is 20%, the income tax rate estab-
lished by the Russian tax legislation. A reconciliation between the expected and the actual taxation benefit/charge is pro-
vided below.

Note

2023

2022

’000 RUB

25

252,676

252,676

(5,029,949)

(2,489,530)

(7,519,479)

(7,266,803)

438,380

438,380

(4,006,800)

(2,073,350)

(6,080,150)

(5,641,770)

(Loss)/Profit before income tax

Theoretical income tax at applicable tax rate of 20%

Effect of income taxed at different rates

Tax effect of items which are not deductible for taxation purposes:

 •

Inventory shrinkage expenses

 • Other non-deductible expenses

Adjustments to current income tax

Income tax (expense) for the year

2023

(3,488,161)

697,632

22,323

(7,274)

(61,730)

(40,852)

610,099

2022

421,985

(84,397)

76,856

(47,481)

(70,257)

(55,176)

(180,455)

of the employees (2022: 95% of the employees) are store 
and warehouse employees and the remaining part is office 
employees.

Fees billed to the Group by the independent auditors 
for statutory and consolidated audits and other advisors 
are as follows:

2023

31,941

4,300

1,500

37,741

2023

368,686

(349,457)

-

(53,476)

(175,551)

-

(80,067)

(1,769)

(291,634)

2022

21,768

9,011

9,622

40,401

2022

6,720

(110,658)

(105,000)

2,729

(200,645)

(135,000)

(91)

(124,958)

(666,903)

Note

14

13

Total employee benefits expense for the year ended 
31 December 2023 included in the cost of goods 
sold and general, selling and administrative expenses 
is RUB 21,150,316 thousand (2022: 20,719,462 thousand).

During the year ended 31 December 2023 the Group 
employed 19,7 thousand employees on average (2022: 
21 thousand employees on average). Approximately 95% 

’000 RUB

Fees for statutory audit of annual and consolidated accounts

Fees charged for other assurance services (other advisors)

Fees charged for tax advisory services (other advisors)

Total auditors’ remuneration

9. Other operating income and expenses, net

’000 RUB

Gain from modification of leases

Net loss from disposal of non-current assets

Impairment of non-current assets

Impairment of receivables/ Reversal of impairment

Loss from write-off of receivables

Loss from revaluation of investment property

Loss from disposal of right-of-use assets

Sundry income and expense, net

Total other operating income and expenses, net

10. Finance income and finance costs

’000 RUB

RECOGNISED IN PROFIT OR LOSS

Interest income on bank deposits

Total finance income

Interest expense on loans and borrowings

Interest expense on lease liabilities

Total finance costs

Net finance costs recognised in profit or loss

During 2023 the Group has capitalised borrowing costs in the amount of RUB 62,308 thousand (2022: RUB 61,051 thou-
sand) arising on financing directly attributable to the construction of the Group’s new stores. The capitalisation rate 
was 12.9% (2022: 9.9%).

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Deferred tax assets and liabilities

(a) Deferred taxes in respect of subsidiaries

The Group has not recorded a deferred tax lia-
bility in respect of temporary differences 
of RUB 25,648,263 thousand (31 December 2022: 
RUB 27,729,964 thousand) associated with investments 
in subsidiaries as the Group is able to control the timing 
of the reversal of those temporary differences and does 
not intend to reverse them in the foreseeable future. If 
the temporary difference reversed in form of distribu-
tions remitted to the Company, then an enacted tax rate 
of 5–15% would apply.

(b) Recognised deferred tax asset 
on tax loss carried forward

Deferred tax asset recognised in respect of tax loss 
carried forward relates to the losses accumulated 
by the Group’s subsidiary LLC Fresh Market that devel-
ops a discounter chain and does not yet generate profit.

Starting from 1 January 2017 the amendments 
to the Russian tax legislation became effective in respect 
of tax loss carry forwards. The amendments affect tax 
losses incurred and accumulated since 2007 that have 
not been utilised. The 10-year expiry period for tax loss 
carry-forwards that was in effect prior to 2017 no longer 
applies, and the accumulated tax losses can now be car-
ried forward for utilisation in future periods without 
any time limitation, with exception of limitation on util-
isation of tax loss carry forwards that applies during 
the period from 2017 to 2026. The amount of losses that 
can be utilised each year during this period is limited 
to 50% of annual taxable profit.

The Group determined that future taxable profits will 
be available at LLC Fresh Market in the foreseeable 
future against which its accumulated losses can be uti-
lised. In making this assessment the Group considered 
that according to the discounter chain’s long-term bud-
get the deferred tax asset of RUB 3,554,526 thousand 
on accumulated losses generated by LLC Fresh Market 
as at 31 December 2023 will be utilised in full by 2029. 

In 2023 minor corrections to the Group’s long-term 
plan for number of opening of new stores were made. 
The Group is following its long-term budget approved 
in prior years with insignificant changes on revenue 
and expenses planned for 2024 in order to reflect changes 
noted in 2023 with no impact on total net profit in mone-
tary terms.

Recognition of the deferred tax asset is contingent 
on the ability of the Group management to adhere 
to the key assumptions made in the long-term budget. 
These key assumptions in the discounter chain’s long-
term budget covering 2024–2029 include annual expan-
sion by approximately 40 new discounter stores per year 
except for 2024 year were focus on operational efficiency 
is planned instead of intensive expansion; annual growth 
in revenue comparable with past dynamics of the dis-
counter chain; and gradual decrease of share of semi-fixed 
costs due to economies of scale.

In addressing the sensitivity of the timing of full utilisa-
tion of the deferred tax asset attributable to LLC Fresh 
Market, the Group estimated that if the pace of openings 
of new discounter stores in each of the years from 2025 
to 2029 is lower by 20% as compared to the chain expan-
sion rate reflected in the segment’s long-term budget, 
with all other assumptions held constant, the timing of full 
utilisation of the deferred tax asset would shift from 2029 
to 2030. The Group believes that any such shift does 
not affect the probability that the deferred tax asset 
would be fully utilised, since the tax losses can be car-
ried forward indefinitely and have no expiry date under 
the Russian tax legislation.

(c) Movement in temporary 
differences during the year

Differences between IFRS and statutory taxation regu-
lations in Russia and other countries give rise to tempo-
rary differences between the carrying amount of assets 
and liabilities for financial reporting purposes and their tax 
bases. The tax effect of the movements in these tempo-
rary differences is detailed below.

104 – 105

’000 RUB

1 January 2023

Recognised 
in profit or loss

31 December 2023

TAX EFFECT OF DEDUCTIBLE/ (TAXABLE) TEMPORARY 
DIFFERENCES AND TAX LOSS CARRY FORWARDS

Investment property

Property, plant and equipment

Construction in progress

Right-of-use assets

Intangible assets

Other non-current assets

Inventories

Trade and other receivables and payables

Long-term investments

Lease liabilities

Tax loss carry-forwards

Net deferred tax assets

Recognised deferred tax assets

Recognised deferred tax liabilities

179,953

(1,303,769)

(211,505)

(2,610,919)

(106,099)

(42,157)

258,045

440,124

5,785

4,689,130

3,414,363

4,712,951

5,245,595

(532,644)

-

43,210

(56,043)

(1,009,284)

208,721

193,234

10,067

(221,300)

-

1,376,495

140,165

685,263

-

-

179,953

(1,260,559)

(267,548)

(3,620,203)

102,622

151,077

268,112

218,824

5,785

6,065,625

3,554,526

5,398,214

6,082,047

(683,833)

’000 RUB

1 January 2022

Recognised 
in profit or loss

31 December 2022

TAX EFFECT OF DEDUCTIBLE/ (TAXABLE) TEMPORARY 
DIFFERENCES AND TAX LOSS CARRY FORWARDS

Investment property

Property, plant and equipment

Construction in progress

Right-of-use assets

Intangible assets

Other non-current assets

Inventories

Trade and other receivables and payables

Long-term investments

Lease liabilities

Tax loss carry-forwards

Net deferred tax assets

Recognised deferred tax assets

Recognised deferred tax liabilities

152,953

(1,464,399)

(73,423)

(2,909,161)

(96,079)

145,591

267,631

139,571

5,785

4,812,607

3,399,908

4,380,984

4,895,412

(514,428)

27,000

160,630

(138,082)

298,242

(10,020)

(187,748)

(9,586)

300,553

-

(123,477)

14,455

331,967

-

-

179,953

(1,303,769)

(211,505)

(2,610,919)

(106,099)

(42,157)

258,045

440,124

5,785

4,689,130

3,414,363

4,712,951

5,245,595

(532,644)

In the context of the Group’s current structure, tax losses and current tax assets of different Group companies may not 
be offset against current tax liabilities and taxable profits of other Group companies and, accordingly, taxes may accrue 
even where there is a consolidated tax loss. Therefore, deferred tax assets and liabilities are offset only when they relate 
to the same taxable entity.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements202313. Investment property

(a) Reconciliation of carrying amount

’000 RUB

Investment properties at fair value as at 1 January 2022

Loss from revaluation of investment property

Reclassification to non-current assets held for sale

Other changes

Investment properties at fair value as at 31 December 2022

Investment properties at fair value as at 1 January 2023

Disposals

Investment properties at fair value as at 31 December 2023

The trade premises of the Group included in invest-
ment property are subject to operating leases. As at 
31 December 2023 the Group’s investment prop-
erty comprises three buildings and three land plots 
(31 December 2022: three buildings and four land plots).

As at 31 December 2023 the lease agreement for one land 
plot was ended.

(b) Measurement of fair value

The investment properties are valued annually 
on 31 December at fair value, by an independent, pro-
fessionally qualified valuator who has recent experience 
in valuing similar properties in the Russian Federation.

The carrying values of investment properties at 31 Dec
ember 2023 and 31 December 2022 agree to the valu-
ations reported by the external valuators with the use 
of a combination of the market approach with reference 
to comparable prices for orderly transactions with sim-
ilar properties and the income approach with reference 
to estimates of future cash flows, supported by the terms 

Note

9

1,947,218

(135,000)

(305,000)

(32,885)

1,474,333

1,474,333

(217,115)

1,257,218

of any existing lease and other contracts and by exter-
nal evidence such as current market rents for similar 
properties in the same location and condition, and using 
discount rates that reflect current market assessments 
of the uncertainty in the amount and timing of the cash 
flows.

The principal assumptions underlying the estima-
tion of the fair value with reference to the income 
approach are those relating to: the annual net rent 
rate of RUB 645–1,829 per sq. m. (31 December 2022: 
RUB 912–1,829 per sq. m.); expected occupancy 
of 82–100% in the subsequent years (31 December 2022: 
82,0–100%); and appropriate discount rate of 9,82% – 
15,6% (31 December 2022: 10,15% – 13,5%).

These valuations are regularly compared to actual market 
yield data and actual transactions by the Group, and those 
reported by the market.

The fair value measurement of investment prop-
erty has been categorised as a Level 3 fair value based 
on the inputs to the valuation technique used.

106 – 107

14. Property, plant and equipment and construction in progress

’000 RUB

Land

Buildings

Leasehold 
improvements

Machinery 
and 
equipment, 
auxiliary 
facilities 
and other 
fixed assets

Construction 
in progress

Total 
property, 
plant and 
equipment

Total 
property, 
plant and 
equipment 
and 
construction 
in progress

COST

Balance at 
1 January 2022

Additions

Transfers

Disposals

Balance at 
31 December 2022

Balance at 
1 January 2023

Additions

Transfers

Disposals

Balance at 
31 December 2023

DEPRECIATION 
AND IMPAIRMENT 
LOSSES

Balance at 
1 January 2022

Depreciation 
for the year

Impairment losses

Disposals

Balance at 
31 December 2022

Balance at 
1 January 2023

Depreciation 
for the year

Disposals

Balance at 
31 December 2023

NET BOOK VALUE

3,735,039

42,294,973

10,586,717

18,273,095

74,889,824

2,974,861

77,864,685

-

-

 -

5,768

10,346

2,761,363

2,777,477

3,041,853

5,819,330

433,262

2,355,033

557,341

3,345,636

(3,345,636)

-

(546)

(115,203)

(929,780)

(1,045,529)

(37,290)

(1,082,819)

3,735,039

42,733,457

12,836,893

20,662,019

79,967,408

2,633,788

82,601,196

3,735,039

42,733,457

12,836,893

20,662,019

79,967,408

2,633,788

82,601,196

21,000

-

 -

53,742

803,977

(19,255)

4,160

2,251,065

2,329,967

3,814,811

6,144,778

2,106,289

497,363

3,407,629

(3,407,629)

-

(320,272)

(1,108,648)

(1,448,175)

(610,835)

(2,059,010)

3,756,039

43,571,921

14,627,070

22,301,799

84,256,829

2,430,135

86,686,964

-

-

-

-

-

-

-

-

-

(13,237,435)

(5,903,739)

(14,131,511)

(33,272,685)

(1,202,772)

(34,475,457)

(1,397,560)

(1,924,340)

(1,748,345)

(5,070,245)

-

(5,070,245)

-

257

-

-

-

(105,000)

(105,000)

103,919

881,197

985,373

-

985,373

(14,634,738)

(7,724,160)

(14,998,659)

(37,357,557)

(1,307,772)

(38,665,329)

(14,634,738)

(7,724,160)

(14,998,659)

(37 357 557)

(1,307,772)

(38,665,329)

(697,560)

(2,237,291)

(1,994,998)

(4,929,849)

6,243

248,814

1,016,002

1,271,059

-

-

(4,929,849)

1,271,059

(15,326,055)

(9,712,637)

(15,977,655)

(41,016,347)

(1,307,772)

(42,324,119)

At 1 January 2022

3,735,039

29,057,538

4,682,978

4,141,584

41,617,139

1,772,089

43,389,228

At 
31 December 2022

At 
31 December 2023

3,735,039

28,098,719

5,112,733

5,663,360

42,609,851

1,326,016

43,935,867

3,756,039

28,245,866

4,914,433

6,324,144

43,240,482

1,122,363

44,362,845

Depreciation expense of RUB 4,929,849 thousand has been charged to selling, general and administrative expenses (2022: 
RUB 5,070,245 thousand).

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Impairment assessment

At the end of each reporting period, the Group assesses 
whether there is any indication that its non-current assets 
including property, plant and equipment, right-of-use 
assets and other non-current assets may be impaired. 
Where the non-current assets relate to the Group’s 
stores, these stores are treated as separate CGUs, 
and impairment assessment is performed in respect 
of the aggregate carrying value of the non-current assets 
attributable to these CGUs with reference to their actual 
and anticipated performance and other relevant factors.

For the CGUs subject to impairment testing, recoverable 
amount was determined based on value-in-use.

Value in use calculations were prepared using cash flow 
projections based on financial budgets and forecasts 
approved by management covering a one-year period. 
Cash flows beyond the one-year period are extrapolated 
using an expected growth rate for each particular CGU 
which depends on its maturity and other relevant factors. 
The discount rates are post-tax and reflect management’s 
estimate of the risks specific to the Group.

As the result of the impairment test performed as at 
31 December 2023 no impairment was identified. 

15. Right-of-use assets

(31 December 2022: impairment loss of RUB 105,000 thou-
sand in respect of construction in progress belonging 
to O’Key segment).

The post-tax discount rate used in the assess-
ment under the value in use approach as at 
31 December 2023 was 12.6% (31 December 2022: 
12.3%). If the revised estimated post-tax discount rate 
applied to the discounted cash flows of the CGUs had 
been 800 basis points higher than management’s esti-
mates, the Group would need to reduce the carrying value 
of property, plant and equipment by RUB 4,000 thou-
sand (2022: if the estimated post-tax discount rate 
had been 100 basis points higher than manage-
ment’s estimates, the Group would need to reduce 
the carrying value of property, plant and equipment 
by RUB 40,000 thousand).

Pledged assets

At 31 December 2023, trade stores with carrying 
value of RUB 7,769,535 thousand have been pledged 
to third parties as collateral for bank borrowings 
(31 December 2022: trade stores were pledged with car-
rying value of RUB 7,788,521 thousand).

The Group leases various trade premises, land and other assets. Rental contracts are typically made for fixed periods 
of 3 to 30 years but may have extension and early termination options. Lease terms are negotiated on an individual basis 
and contain a wide range of different terms and conditions.

The table below presents the right-of-use assets by class of underlying assets:

’000 RUB

Trade premises

Land

Other

Total

Balance at 1 January 2022

Additions

Modifications and reassessments

Depreciation

Balance at 31 December 2022

Balance at 1 January 2023

Additions

Modifications and reassessments

Depreciation

Disposals

14,915,114

2,199,768

1,906,936

(4,092,331)

14,929,487

14,929,487

1,845,165

4,011,602

(4,616,017)

-

3,717,642

1,558,143

20,190,899

-

(176,191)

(168,111)

3,373,340

3,373,340

251,805

28,939

(168,449)

(81,323)

133,059

(60,020)

(717,193)

913,989

913,989

7,977

3,643,558

(830,310)

-

2,332,827

1,670,725

(4,977,635)

19,216,816

19,216,816

2,104,947

7,684,099

(5,614,776)

(81,323)

Balance at 31 December 2023

16,170,237

3,404,312

3,735,214

23,309,763

The group ‘Other’ is mostly represented by office premises and warehouses.

108 – 109

Modifications and reassessments for the year ended 
31 December 2023 were driven by the modification 
of a warehouses leases, as well as by the modification 
of a number of other leases, that changed either the con-
sideration for the lease, contractual lease term, or both.

Depreciation expense of RUB 5,599,427 thousand 
(2023: RUB 4,970,334 thousand) has been charged 
to general, selling and administrative expenses. 
During 2023 the Group has capitalised depreciation 
of right of use assets in the amount of RUB 15,349 thou-
sand (2022: RUB 7,301 thousand).

Right-of-use assets are assessed for indication of poten-
tial impairment as at each reporting date. For those assets 
where impairment indicators exist, the Group estimates 
recoverable amount being the higher of their value in use 

and fair value less costs of disposal, on either individual 
asset or CGU level.

No indicators of impairment were identified 
for the Group’s right-of-use assets that are attributable 
to individual leased assets and do not relate to stores 
in operation as at 31 December 2023 and 2022.

For those right-of-use assets that relate to the Group’s 
stores and are therefore assessed for impairment 
on the store level together with the other non-current 
assets attributable to the stores, impairment assessment 
has been performed as disclosed in Note 14. No impair-
ment attributable to the right-of-use assets was identified 
as at 31 December 2023 and 31 December 2022.

No reversal of impairment as at 31 December 2023 and 31 
December 2022 was made.

16. Intangible assets

’000 RUB

COST

Balance at 1 January 2022

Additions

Disposals

Balance at 31 December 2022

Balance at 1 January 2023

Additions

Disposals

Balance at 31 December 2023

AMORTISATION AND IMPAIRMENT LOSSES

Balance at 1 January 2022

Amortisation for the year

Disposals

Balance at 31 December 2022

Balance at 1 January 2023

Amortisation for the year

Disposals

Software

Other intangible 
assets

Total

1,964,058

836,228

(826,268)

1,974,018

1,974,018

456,824

(571,463)

1,859,379

316,432

103,282

(110,254)

309,460

309,460

272,123

(149,409)

432,174

(813,330)

(136,784)

(584,211)

481,320

(916,221)

(916,221)

(491,512)

520,939

(37,029)

12,071

(161,742)

(161,742)

(47,730)

19,266

2,280,490

939,510

(936,522)

2,283,478

2,283,478

728,947

(720,872)

2,291,553

(950,114)

(621,240)

493,391

(1,077,963)

(1,077,963)

(539,242)

540,205

Balance at 31 December 2023

(886,794)

(190,206)

(1,077,000)

CARRYING AMOUNTS

At 1 January 2022

At 31 December 2022

At 31 December 2023

1,150,728

1,057,797

972,585

179,648

147,718

241,968

1,330,376

1,205,515

1,214,553

Amortisation of RUB 539,242 thousand has been charged to selling, general and administrative expenses (2022: 
RUB 621,240 thousand).

No indicators of impairment were identified for the Group’s intangible assets as at 31 December 2023 and 31 December 2022.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023110 – 111

17. Prepayments

’000 RUB

Prepayments for goods

Prepayments for variable lease payments – third parties

Prepayments for services

VAT on prepayments

Other prepayments

Total prepayments

18. Other non-current assets

31 December 2023

31 December 2022

320,267

126,277

192,597

86,172

74,999

800,312

514,967

118,645

299,642

44,462

199,745

1,177,461

The Group’s exposure to credit and currency risks and credit loss allowance as at 31 December 2023 and 31 December 202
2 related to trade and other receivables are disclosed in Note 28.

21. Cash and cash equivalents

’000 RUB

Cash on hand

Bank current accounts

Term deposits

Cash in transit

Total cash and cash equivalents

31 December 2023

31 December 2022

162,782

4,866,560

5,988,729

507,720

11,525,791

302,561

3,010,675

8,043,004

423,094

11,779,334

’000 RUB

31 December 2023

31 December 2022

Term deposits had original maturities of less than three months.

FINANCIAL ASSETS WITHIN OTHER NON-CURRENT ASSETS

Long-term refundable deposits to lessors

Total financial assets within other non-current assets

OTHER NON-CURRENT ASSETS

Prepayments for non-current assets

Total other non-current assets

564,621

564,621

307,483

872,104

570,419

570,419

1,230,720

1,801,139

19. Inventories

’000 RUB

Goods for resale

Raw materials and consumables

Write-down to net realisable value

Total inventories

31 December 2023

31 December 2022

24,145,751

1,562,829

(732,654)

24,975,926

22,846,326

1,736,759

(666,098)

23,916,987

The Group tested the inventories for obsolescence and wrote down the inventories to their net realisable value, 
which resulted in a decrease of the carrying value of inventories by RUB 732,654 thousand as at 31 December 2023 
(31 December 2022: RUB 666,098 thousand). The write down to net realisable value was determined by applying percent-
ages of discount on sales and write-offs of slow-moving goods to the appropriate aging of the goods. The percentages 
of discount were based on the management’s best estimate following the experience of the discount sales.

20. Trade and other receivables

’000 RUB

31 December 2023

31 December 2022

FINANCIAL ASSETS WITHIN TRADE AND OTHER RECEIVABLES

Trade receivables

Bonuses receivable from suppliers

Other financial receivables

Total financial assets within trade and other receivables

OTHER RECEIVABLES

VAT receivable

Prepaid taxes other than income tax

Total trade and other receivables

420,326

1,553,709

169,427

2,143,462

138,294

234,436

2,516,192

332,773

2,031,406

210,178

2,574,357

338,689

17,174

2,930,220

The Group’s exposure to currency risk related to cash and cash equivalents is disclosed in Note 28.

22. Equity

As at 31 December 2023 and 31 December 2022, 
the Company’s authorised, issued and fully paid share 
capital of RUB 119,440 thousand, the RUB equiv-
alent of EUR 2,691 thousand, is represented 
by 269,074,000 ordinary shares with a par value 
of 0.01 EUR each. Each share is entitled to one vote, 
except as may be otherwise provided by the Articles 
of incorporation or by applicable law.

In accordance with Luxembourg Company Law, 
the Company is required to transfer a minimum of 5% 
of its net profits for each financial year to a legal reserve. 
This requirement ceases to be necessary once the bal-
ance of the legal reserve reaches 10% of the issued share 
capital. The legal reserve is not available for distribution 
to the shareholders. As at 31 December 2023 and 2022, 
the legal reserve was formed in full.

Additional paid-in capital represents the excess of con-
tributions received over par value of shares issued. There 
were no movements in additional paid-in capital during 
the years ended 31 December 2023 and 31 December 20
22.

In July 2022, the Company approved an interim dividend 
on all shares in issue of EUR 8,500 thousand (0.03159 
Euro per share), the equivalent of RUB 480,594 thousand 
at the official exchange rate as of the date of the approval. 
The corresponding payments were made to the share-
holders in August 2022 in full. Dividends declared were 
recognised as distribution to owners in the consolidated 
statement of changes in equity.

No dividends were declared and paid in 2023.

23. (Loss)/Earnings per share

Basic earnings per share are calculated by dividing 
the profit or loss attributable to owners of the Company 
by the weighted average number of ordinary shares 
in issue during the year. The Company has no dilutive 
potential ordinary shares; therefore, the diluted earnings 
per share equals the basic earnings per share.

Earnings per share is calculated as follows:

‘000 RUB

(Loss)/Profit for the year

Weighted average number of ordinary shares in issue (thousands)

Basic and diluted (loss)/earnings per ordinary share (in RUB per share)

2023

(2,878,062)

269,074

(10.7)

2022

241,530

269,074

0.9

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023112 – 113

24. Loans and borrowings

’000 RUB

Currency

Maturity

Carrying value

Maturity Carrying value

31 December 2023

31 December 2022

Compliance with loan covenants

The Group monitors compliance with loan covenants 
on an ongoing basis. Where noncompliance is unavoidable 

in management’s view, the Group requests waiver let-
ters from the banks before the year-end, confirming that 
the banks waive their rights to demand early redemption.

NON-CURRENT LOANS AND BORROWINGS

Secured bank loans

Unsecured bank facilities

Unsecured bonds

Total non-current loans and borrowings

CURRENT LOANS AND BORROWINGS

Secured bank loans

Unsecured bank facilities

Unsecured bonds

Unsecured loans from third parties

Total current loans and borrowings

Unsecured bonds interest

Secured bank loans

Unsecured loans interest

Interest accrued on loans 
and borrowings

Total current loans and borrowings, 
including interest accrued

Total loans and borrowings

RUB

RUB

RUB

RUB

RUB

RUB

RUB

RUB

RUB

RUB

2025–2027

11,794,118

2024–2027

10,652,941

2025–2028

12,850,000

2024–2026

13,500,000

2026–2030

16,484,330

2024–2026

11,372,271

41,128,448

35,525,212

2024

2024

2024

-

3,500,000

2,500,000

2,850

6,002,850

240,529

3,305

10,615

254,450

6,257,300

47,385,748

2023

2023

2023

2023

729,412

3,033,333

6,195,201

2,850

9,960,796

209,488

2,034

4,215

215,737

10,176,533

45,701,745

Information about property, plant and equipment pledged 
as collateral for the Group’s loans and borrowings is dis-
closed in Note 14.

As at 31 December 2023 the Group had 
RUB 16,560,000 thousand (31 December 2022: 
RUB 16,466,667 thousand) of undrawn committed bor-
rowing facilities available in RUB on fixed and floating rate 
basis until March 2024-March 2028 in respect of which all 
conditions have been met. Proceeds from these facilities 
may be used to finance operating and investing activities, 
if necessary.

In 2023 the Group repaid bonds issued during 
2019–2020 and due in 2023–2025 in the amount 
of RUB 6,062,700 thousand.

In 2022 the Group repaid bonds issued during 
2019–2020 and due in 2023–2025 in the amount 
of RUB 3,750,293 thousand.

The following issues of unsecured bonds were also placed 
by the Group on Moscow exchange in 2019–2022:
 ● an issue made in April 2019 in the amount 

of RUB 5,000,000 thousand bearing coupon rate 
of 9.35% p.a. and maturing in April 2029 with an option 
for the bondholders to claim early repayment 

in April 2022. In October and November 2021 bonds 
were partially repaid in the amount 
of RUB 2,162,329 thousand. In April 2022 bonds were 
partially repaid in the amount of RUB 2,445,494 thou-
sand. An option for the bondholders to claim early 
was prolonged till April 2025 bearing coupon rate 
of 9.9% p.a;

 ● an issue made in December 2019 in the amount 

of RUB 5,000,000 thousand bearing coupon rate 
of 7.85% p.a. and maturing in November 2024;
 ● an issue made in November 2020 in the amount 

of RUB 5,000,000 thousand bear-
ing coupon rate of 7.50% p.a. and maturing 
in October 2030 with an option for the bondhold-
ers to claim early repayment in November 2023. 
In December 2022 bonds were partially repaid 
in the amount of RUB 1,304,799 thousand;

 ● an issue made in November 2022 in the amount 

of RUB 8,500,000 thousand bearing coupon rate 
of 11.5% p.a. and maturing in November 2032 
with an option for the bondholders to claim early 
repayment in May 2026.

 ● an issue made in May 2023 in the amount 

of RUB 7,500,000 thousand bearing coupon rate 
of 11.75% p.a. and maturing in May 2033 with an option 
for the bondholders to claim early repayment 
in May 2026.

25. Lease liabilities

’000 RUB

Balance at 1 January

Additions

Modifications and reassessments

Repayment

Interest expense

Foreign exchange (loss)/gain

Disposals

Balance at 31 December

Non-current lease liabilities

Current lease liabilities

2023

2022

22,544,804

24,063,037

2,000,248

7,090,769

(7,759,668)

2,491,371

356,113

(1,256)

26,722,381

20,760,179

5,962,202

2,170,785

1,631,120

(7,170,232)

2,075,250

(225,247)

91

22,544,804

16,924,142

5,620,662

Interest expense in the amount of RUB 2,489,530 thou-
sand (2022: RUB 2,073,350 thousand) has been charged 
to finance costs.

are recognised in profit or loss in the period in which 
the condition that triggers those payments occurs.

Total cash outflow for leases in 2023 amounted 
to RUB 8,207,325 thousand (2022: 
RUB 7,612,899 thousand).

Some property leases contain variable payment terms 
that are linked to sales generated by a store. Variable 
payment terms are used for a variety of reasons, includ-
ing minimising the fixed costs base for newly established 
stores. Variable lease payments that depend on sales 

26. Trade and other payables

Expense relating to variable lease payments not included 
in lease liabilities included in selling, general and admin-
istrative expenses for 2023 was RUB 379,814 thousand 
(2022: RUB 420,488 thousand).

Expenses relating to short-term leases and to leases 
of low-value assets that are not included in lease liabil-
ities, both included in selling, general and administra-
tive expenses, amounted to RUB 310 thousand (2022: 
RUB 577 thousand) and RUB 59,507 thousand (2022: 
RUB 27,180 thousand), respectively.

’000 RUB

31 December 2023

31 December 2022

FINANCIAL LIABILITIES AT AMORTISED COST

Trade payables

Other financial payables

Total financial liabilities at amortised cost

Payables to staff

Taxes payable other than income tax

Advances received from lessees

Contract liability related to gift cards

Total trade and other payables

27,883,950

198,290

26,771,109

184,761

28,082,240

26,955,870

1,472,151

1,028,784

391,144

87,764

1,397,271

1,683,457

520,096

80,251

31,062,083

30,636,945

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023The Group’s contract liabilities relate to contracts with customers for periods of less than one year. RUB 87,764 thousand 
of revenue was recognised in the current reporting period related to the contract liabilities as at 31 December 2022, all 
of which related to gift cards.

The Group’s exposure to currency and liquidity risks related to trade and other payables is disclosed in Note 28.

27. Reconciliation of movements of liabilities to cash 
flows arising from financing activities

The table below sets out an analysis of liabilities from financing activities and the movements in the Group’s liabilities 
from financing activities for each of the periods presented. The items of these liabilities are those that are reported 
as financing in the consolidated statement of cash flows:

’000 RUB

Total cash flows from financing 
activities

NON-CASH CHANGES

Additions to lease liabilities

Modifications and reassessments 
of lease liabilities

Accrued interest

Disposals

Difference between the par value 
of the placed bond and the actual cost 
of the bond redemption (income)

’000 RUB

Note

Loans 
and borrowings

Lease liabilities

Dividends 
payable

Balance at 1 January 2023

45,701,745

22,544,804

Dividends declared

22

-

Effect of changes in foreign exchange 
rates

(78,761)

(225,247)

Total non-cash changes

3,969,518

5,651,999

480,594

10,102,111

Balance at 31 December 2022

45,701,745

22,544,804

-

68,246,549

114 – 115

Note

Loans 
and borrowings

Lease liabilities

Dividends 
payable

Total

3,766,169

(7,170,232)

(480,594)

(3,884,657)

25

25

10,25

25

-

-

2,170,785

1,631,120

4,067,851

2,075,250

-

(19,572)

-

-

-

-

-

2,170,785

1,631,120

6,143,101

91

(19,572)

480,594

-

480,594

(304,008)

91

-

-

CASH FLOWS FROM FINANCING 
ACTIVITIES

Proceeds from loans and borrowings

Repayment of loans and borrowings

Interest paid on loans and borrowings

Repayment of principal amount of lease 
liabilities

Interest paid on lease liabilities

Other financial payments

Total cash flows from financing 
activities

NON-CASH CHANGES

Additions to lease liabilities

Modifications and reassessments 
of lease liabilities

Accrued interest

Disposals

Difference between the par value 
of the placed bond and the actual cost 
of the bond redemption (income)

Effect of changes in foreign exchange 
rates

Total non-cash changes

Balance at 31 December 2023

Balance at 1 January 2022

CASH FLOWS FROM FINANCING 
ACTIVITIES

Proceeds from loans and borrowings

Repayment of loans and borrowings

Interest paid on loans and borrowings

Repayment of principal amount of lease 
liabilities

Interest paid on lease liabilities

Dividends paid

Other financial payments

15,500,003

(13,834,268)

(4,939,018)

-

-

(125,188)

-

-

-

(5,268,297)

(2,491,371)

-

(3,398,471)

(7,759,668)

25

25

10,25

25

-

-

5,029,949

-

(40,348)

2,000,248

7,090,769

2,491,371

(1,256)

-

92,873

356,113

5,082,474

11,937,245

47,385,748

26,722,381

37,966,058

24,063,037

-

-

-

(5,094,982)

(2,075,250)

17,772,121

(9,958,485)

(3,966,907)

-

-

-

(80,560)

-

-

(480,594)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total

68,246,549

15,500,003

(13,834,268)

(4,939,018)

(5,268,297)

(2,491,371)

(125,188)

(11,158,139)

2,000,248

7,090,769

7,521,321

(1,256)

(40,348)

448,986

17,019,953

74,108,129

62,029,095

17,772,121

(9,958,485)

(3,966,907)

(5,094,982)

(2,075,250)

(480,594)

(80,560)

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements202328. Financial risk management

(a) Overview

The risk management function within the Group is car-
ried out with respect to financial risks, operational risks 
and legal risks. Financial risk comprises market risk 
(including currency risk, interest rate risk and other price 
risks), credit risk and liquidity risk. The primary function 
of financial risk management is to establish risk limits and 
to ensure that any exposure to risk stays within these lim-
its. The operational and legal risk management functions 
are intended to ensure the proper functioning of internal 
policies and procedures in order to minimise operational 
and legal risks.

Risk management framework

The Board of Directors has overall responsibility 
for the establishment and oversight of the Group’s risk 
management framework.

The Group’s risk management policies are established 
to identify and analyse the risks faced by the Group, 
to set appropriate risk limits and controls, and to moni-
tor risks and adherence to limits. Risk management poli-
cies are reviewed regularly to reflect changes in market 
conditions and the Group’s activities. The Group, through 
its training and management standards and procedures, 

’000 RUB

Long-term refundable deposits to lessors

Trade and other receivables

Cash and cash equivalents

Total

Due to the fact that the Group’s principal activities 
are located in the Russian Federation, the credit risk 
is mainly associated with its domestic market. The credit 
risks associated with foreign counterparties are con-
sidered to be remote, as there are only few for-
eign counterparties and they were properly assessed 
for creditworthiness.

(ii) Trade and other receivables

The Group has no considerable balance of trade receiv-
ables because the majority of its customers are retail con-
sumers, who are not provided with any credit. The Group’s 
trade receivables primarily include receivables from ten-
ants and receivables connected to provision of services. 
Other receivables are primarily represented by bonuses 

aims to develop a disciplined and constructive control 
environment in which all employees understand their roles 
and obligations.

The Group’s Audit Committee oversees how manage-
ment monitors compliance with the Group’s risk manage-
ment policies and procedures and reviews the adequacy 
of the risk management framework in relation to the risks 
faced by the Group. The Group’s Audit Committee 
is assisted in its oversight role by Internal Audit. Internal 
Audit undertakes both regular and ad hoc reviews of risk 
management controls and procedures, the results of which 
are reported to the Audit Committee.

(b) Credit risk

Credit risk is the risk of financial loss to the Group if a cus-
tomer or counterparty to a financial instrument fails 
to meet its contractual obligations, and arises principally 
from the Group’s cash and cash equivalents, trade receiv-
ables, bonuses receivable and other financial receivables.

(i) Exposure to credit risk

The carrying amounts of financial assets in the consoli-
dated statement of financial position represent the Group’s 
maximum credit risk exposure. The maximum exposure 
to credit risk at the reporting date was:

Note

Carrying amount

31 December 2023

31 December 2022

18

20

21

564,621

2,143,462

11,363,009

14,071,092

570,419

2,574,357

11,476,773

14,621,549

receivable from suppliers. The Group manages credit 
risk in respect of those bonuses receivable by maintain-
ing a stable suppliers base and monitoring collectability 
of amounts due on an ongoing basis.

To measure the ECL for trade and other receivables, those 
have been grouped based on shared credit risk character-
istics and the days past due.

The expected loss rates are based on the payment 
profiles of sales over a period of 36 months before 
31 December 2023 and 31 December 2022 and the corre-
sponding historical credit losses experienced within this 
period. The historical loss rates are adjusted to reflect cur-
rent and forward-looking information on macroeconomic 

116 – 117

factors affecting the ability of the customers to settle 
the receivables.

receivable from suppliers, adjusted to reflect relevant cur-
rent and forward-looking information.

The ECL for bonuses receivable from suppliers is deter-
mined on portfolio level based on historical default 
percentages applied to the total amount of bonuses 

The credit loss allowance as at 31 December 2023 deter-
mined with the use of provision matrix is summarised 
in the table below.

’000 RUB

Trade receivables

Bonuses receivable from suppliers

Other financial receivables

Total

Gross amount

ECL

Carrying amount

444,579

1,560,372

207,718

2,212,669

(24,253)

(6,663)

(38,291)

(69,207)

420,326

1,553,709

169,427

2,143,462

The credit loss allowance as at 31 December 2022 determined with the use of provision matrix is summarised in the table 
below.

’000 RUB

Trade receivables

Bonuses receivable from suppliers

Other financial receivables

Total

(iii) Cash and cash equivalents

The Group assesses credit risk for cash and cash equiva-
lents based on external ratings that are available publicly. 
Cash and cash equivalents are mainly held with banks which 
are rated from Baa3 to Ca based on Moody’s rating.

The Group operates in retail industry which assumes that 
cash from the customers flows to the Group normally 
at the point of sale at the moment when the revenue is rec-
ognized. Therefore, cash flow risk is considered as remote.

(c) Liquidity risk

Liquidity risk is the risk that the Group will encounter dif-
ficulty in meeting the obligations associated with its finan-
cial liabilities that are settled by delivering cash or another 
financial asset. The Group’s approach to managing liquid-
ity is to ensure, as far as possible, that it will always have 
sufficient liquidity to meet its liabilities when due, under 
both normal and stressed conditions, without incurring 
unacceptable losses or risking damage to the Group’s 
reputation.

Liquidity risk management is a responsibility of the Group’s 
Treasury Department. The Group’s liquidity risk manage-
ment objectives are as follows:
 ● Maintaining financial independence: a share of one 
creditor in debt portfolio should not exceed 30%;

Gross amount

339,854

2,045,886

223,556

2,609,296

ECL

(7,081)

(14,480)

(13,378)

(34,939)

Carrying amount

332,773

2,031,406

210,178

2,574,357

 ● Maintaining financial stability: the Net Debt / EBITDA 
ratio should not exceed 5.0 (at some agreements 5.5), 
where Net Debt is the total of long-term and short-
term loans and borrowings and lease liabilities less cash 
and cash equivalents as presented in the consolidated 
financial statements;

 ● Monitoring of compliance with debt covenants;
 ● Planning: timely preparation of operating, investing 
and financing cash flow forecasts on rolling basis.

(i) Exposure to liquidity risk

The table below shows liabilities at 31 December 2023 
by their remaining contractual maturity. The amounts dis-
closed in the maturity table are the contractual undis-
counted cash flows, including gross loan commitments. 
Such undiscounted cash flows may differ from the amount 
included in the consolidated statement of financial posi-
tion because the consolidated statement of financial 
position amounts are based on discounted cash flows. 
Where the amount payable is not fixed, the amount dis-
closed is determined by reference to the conditions exist-
ing at the end of the reporting period. Foreign currency 
payments are translated using the spot exchange rate 
at the end of the reporting period.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements202331 December 2023

’000 RUB

FINANCIAL 
LIABILITIES 
AT AMORTISED 
COST

Carrying 
amount

Contractual 
cash flows

Demand 
and less than 
6 months

From 6 
to 12 months

From 1 
to 5 years

More than 
5 years

Secured bank loans

11,797,423

15,555,668

696,379

700,690

14,158,599

-

19,224,859

16,360,615

23,922,236

2,516,287

2,237,253

19,028,082

140,614

20,665,411

4,501,323

890,651

15,273,437

2,850

2,896

46

2,850

-

-

-

Unsecured bonds

Unsecured bank 
facilities

Unsecured loans 
from third parties

Lease liabilities

26,722,381

37,560,913

4,045,518

4,005,828

19,968,013

9,541,554

28,082,240

28,082,240

28,082,240

-

-

-

102,190,368

125,789,364

39,841,793

7,837,272

68,428,131

9,682,168

Trade and other 
payables

Total future pay-
ments, including 
future princi-
pal and interest 
payments

As at 31 December 2023, the Group’s current liabilities exceeded its current assets by RUB 3,431,679 thousand 
(31 December 2022: RUB 6,431,960 thousand). An excess of current liabilities over current assets is usual for the retail 
industry. The Group uses excess of trade and other payables over inventory to finance its operating and investing 
activities. The Group has reviewed its cash flow forecasts in the context of current and projected market conditions, 
as well as available undrawn credit facilities disclosed in Note 24, and is confident that it will be able to meet its obligations 
as they fall due.

31 December 2022

’000 RUB

FINANCIAL 
LIABILITIES 
AT AMORTISED 
COST

Carrying 
amount

Contractual 
cash flows

Demand 
and less than 
6 months

From 6 
to 12 months

From 1 
to 5 years

More than 
5 years

Secured bank loans

11,384,387

14,479,556

533,576

1,257,448

12,688,532

Unsecured bonds

17,776,960

21,540,117

2,008,245

5,700,389

13,831,483

Unsecured bank 
facilities

Unsecured loans 
from third parties

16,537,548

20,482,625

764,537

3,780,026

15,938,062

2,850

2,894

44

2,850

-

-

-

-

-

Lease liabilities

22,544,804

33,037,739

3,747,596

3,559,353

14,094,751

11,636,039

26,955,870

26,955,870

26,955,870

-

-

-

95,202,419

116,498,801

34,009,868

14,300,066

56,552,828

11,636,039

Trade and other 
payables

Total future pay-
ments, includ-
ing future 
principal and inter-
est payments

118 – 119

(d) Market risk

Market risk is the risk that changes in market prices, such 
as foreign exchange rates, interest rates and equity prices 
will affect the Group’s income or the value of its holdings 
of financial instruments. The objective of market risk man-
agement is to manage and control market risk exposures 
within acceptable parameters, while optimising the return. 
Management sets limits on the value of risk that may 
be accepted. However, the use of this approach does not 
prevent losses outside of these limits in the event of more 
significant market movements.

(i) Currency risk

The Group holds its business in the Russian Federation 
and mainly collects receivables nominated in Russian 
Roubles. However, financial assets and liabilities 
of the Group are also denominated in other currencies, 
primarily US Dollar, Euro.

Thus, the Group is exposed to currency risk, which may 
materially influence the financial position and financial 
results of the Group through the change in carrying value 
of financial assets and liabilities and amounts on for-
eign exchange rate gains or losses. The Group ensures 
that its exposure is kept to an acceptable level by keep-
ing the proportion of financial assets and liabilities in for-
eign currencies to total financial liabilities at an acceptable 
level. From time to time the Group converts assets and lia-
bilities from one currency to another.

Exposure to currency risk

The Group’s exposure to currency risk in relation 
to the USD, EUR and CNY the major foreign currencies 
for the Group’s Russian subsidiaries, was as follows based 
on notional amounts.

The Group’s exposure to currency risk in relation 
to the USD was as follows based on notional amounts:

’000 RUB

Trade and other receivables

Cash and cash equivalents

Trade and other payables

Total

31 December 2023

31 December 2022

7,283

361,035

(163,988)

204,330

689

28,507

(272,332)

(243,136)

The Group’s exposure to currency risk in relation to the EUR was as follows based on notional amounts:

’000 RUB

Cash and cash equivalents

Lease liabilities

Trade and other payables

Total

31 December 2023

31 December 2022

49,089

(1,509,597)

(49,088)

(1,509,596)

2

(1,459,682)

(102,224)

(1,561,904)

The Group’s exposure to currency risk in relation to the CNY was as follows based on notional amounts:

’000 RUB

Trade and other receivables

Cash and cash equivalents

Trade and other payables

Total

31 December 2023

31 December 2022

7,815

693

(119,268)

(110,760)

1,065

443

(6,670)

(5,162)

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Sensitivity analysis

A 20% weakening/strengthening of the RUB against 
the USD at 31 December 2023 would have decreased/
increased equity and profit or loss by RUB 40,866 thou-
sand (31 December 2022: 20% weakening/strength-
ening of the RUB against the USD would have 
decreased/increased equity and profit or loss 
by RUB 48,627 thousand).

A 20% weakening/strengthening of the RUB against 
the EUR at 31 December 2023 would have decreased/
increased equity and profit or loss by RUB 301,919 thou-
sand (31 December 2022: 20% weakening/strength-
ening of the RUB against the EUR would have 
decreased/increased equity and profit or loss 
by RUB 312,381 thousand).

(31 December 2022: 20% weakening/strength-
ening of the RUB against the CNY would have 
decreased/increased equity and profit or loss 
by RUB 1,032 thousand).

This analysis was performed only for the foreign cur-
rency denominated monetary balances in the consolidated 
statement of financial position related to the Group’s enti-
ties whose functional currency is the RUB and is based 
on foreign currency exchange rate variances that 
the Group considered to be reasonably possible 
at the end of the reporting period. The analysis assumes 
that all other variables, in particular interest rates, remain 
constant.

(ii) Interest rate risk

A 20% weakening/strengthening of the RUB against 
the CNY at 31 December 2023 would have decreased/
increased equity and profit or loss by RUB 22,152 thousand 

The Group is exposed to the effects of fluctua-
tions in the prevailing levels of market interest rates 
on its financial position and cash flows.

Profile

At the reporting date the interest rate profile of the Group’s interest-bearing financial instruments at their carrying 
amounts was:

’000 RUB

FIXED RATE INSTRUMENTS

Cash and cash equivalents

Loans and borrowings

Lease liabilities

Total

VARIABLE RATE INSTRUMENTS

Loans and borrowings

Total

31 December 2023

31 December 2022

10,855,289

(37,328,691)

(26,722,381)

11,053,679

(38,849,812)

(22,544,804)

(53,195,783)

(50,340,937)

(10,057,057)

(10,057,057)

(6,851,933)

(6,851,933)

(e) Cash flow sensitivity analysis for variable rate instruments

A change of 500 basis points in interest rates at the reporting date would have increased / (decreased) equity and profit 
or loss by the amounts shown below. This analysis assumes that all other variables, in particular foreign currency rates, 
remain constant.

’000 RUB

31 DECEMBER 2023

Variable rate instruments

Cash flow sensitivity (net)

Profit or loss

Equity

500 bp increase

500 bp decrease

500 bp increase

500 bp decrease

502,853

502,853

(502,853)

(502,853)

-

-

-

-

120 – 121

(f) Offsetting of financial assets 
and financial liabilities

The Group may enter into sales and purchase agree-
ments with the same counterparty in the normal course 
of business. The related amounts receivable and pay-
able do not always meet the criteria for offsetting 
in the consolidated statement of financial position. This 
is because, while generally there is an intention to set-
tle on net basis, the Group may not have any currently 
legally enforceable right to offset recognised amounts, 

because the right to offset may be enforceable only 
on the occurrence of future events. In particular, in accor-
dance with the Russian civil law an obligation can be set-
tled by offsetting against a similar claim if it is due, has no 
maturity or is payable on demand, unless otherwise stated 
in the agreement.

The following table sets out the carrying amounts of rec-
ognised financial instruments that are subject to the above 
agreements.

’000 RUB

31 DECEMBER 2022

Gross amounts before offsetting

Amounts offset

Net amounts presented in the consolidated statement of financial 
position

Amounts related to recognised financial instruments that do not meet 
some or all of the offsetting criteria

Net amount

31 DECEMBER 2023

Gross amounts before offsetting

Amounts offset

Net amounts presented in the consolidated statement of financial 
position

Amounts related to recognised financial instruments that do not meet 
some or all of the offsetting criteria

Trade and other 
receivables

Trade and other payables

4,528,600

(1,954,243)

2,574,357

28,910,113

(1,954,243)

26,955,870

(1,148,843)

(1,148,843)

1,425,514

25,807,027

3,376,647

(1,233,185)

2,143,462

29,315,426

(1,233,185)

28,082,241

(1,160,394)

(1,160,394)

Net amount

983,068

26,921,847

The net amounts presented in the consolidated statement 
of financial position disclosed above form part of trade 
and other receivables and trade and other payables, 
respectively. Other amounts included in these line items 
do not meet the criteria for offsetting and are not subject 
to the agreements described above.

Amounts offset comprise mainly trade payables for goods 
and bonuses receivable from suppliers.

(g) Capital management

The Group’s policy is to maintain a strong capital base 
so as to maintain investor, creditor and market confi-
dence and to sustain future development of the busi-
ness. Neither the Company nor its subsidiaries are subject 
to externally imposed capital requirements, except 
for statutory requirement in relation to minimum level 
of share capital and requirement in respect of positive 
net assets of LLC “O’KEY” for external loan agreement; 
the Group follows all requirements.

29. Capital commitments

The Group has capital commitments to acquire prop-
erty, plant and equipment, mostly relating to con-
struction of stores, and intangible assets amounting 
to RUB 364,249 thousand as at 31 December 2023 
(31 December 2022: RUB 1,363,338 thousand). The Group 
has already allocated the necessary resources in respect 
of these commitments. The Group believes that future 
net income and funding will be sufficient to cover these 
and any similar commitments.

30. Contingencies

(a) Legal proceedings

From time to time and in the normal course of busi-
ness, claims against the Group are received. On the basis 
of its own estimates and both internal and external pro-
fessional advice, the management is of the opinion that 

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023The impact of any of the challenges mentioned above 
cannot be reliably estimated currently; however, it may 
be significant to the financial position and/or the overall 
operations of the Group.

In addition to the above matters, management esti-
mates that as at 31 December 2023, the Group has 
other possible obligations of approximately 1.2% of rev-
enue (31 December 2022: 1.1% of revenue) from expo-
sure to other than remote tax risks arising from certain 
transactions. These exposures are estimates that 
result from uncertainties in interpretation of applica-
ble legislation and related documentation requirements. 
Management will vigorously defend the Group’s positions 
and interpretations that were applied in determining taxes 
recognised in these consolidated financial statements if 
these are challenged by the authorities.

31. Related party transactions

Parties are generally considered to be related if the par-
ties are under common control or if one party has the abil-
ity to control the other party or can exercise significant 
influence or joint control over the other party in making 
financial and operational decisions. In considering each 
possible related party relationship, attention is directed 
to the substance of the relationship, not merely the legal 
form. Related parties may enter into transactions which 
unrelated parties might not, and transactions between 
related parties may not be effected on the same terms, 
conditions and amounts as transactions between unre-
lated parties.

Related parties of the Group fall into the following 
categories:
1 .  The Company’s major indirect shareholders (Note 1);
2 .  Other related parties under control of the major indi-

rect shareholders;

3 .  Members of the Board of Directors of the Company 

and other key management personnel .

no material losses will be incurred in respect of claims 
outstanding.

(b) Tax contingencies

Russian tax legislation which was enacted or substan-
tively enacted at the end of the reporting period, 
is subject to varying interpretations when being 
applied to the transactions and activities of the Group. 
Consequently, tax positions taken by management 
and the formal documentation supporting the tax posi-
tions may be challenged by tax authorities. Russian tax 
administration is gradually strengthening, including 
the fact that there is a higher risk of review of tax transac-
tions without a clear business purpose or with tax incom-
pliant counterparties. Fiscal periods remain open to review 
by the authorities in respect of taxes for three calendar 
years preceding the year when decisions about the review 
was made. Under certain circumstances reviews may cover 
longer periods.

Russian transfer pricing (TP) legislation is gener-
ally aligned with the international TP principles devel-
oped by the Organisation for Economic Cooperation 
and Development (OECD), although it has specific fea-
tures. The TP legislation provides for the possibility 
of additional tax assessment for controlled transactions 
(transactions between related parties and certain trans-
actions between unrelated parties) if such transactions 
are not on an arm’s-length basis. The management has 
implemented internal controls to comply with current TP 
legislation.

Tax liabilities arising from controlled transactions 
are determined based on their actual transaction prices. 
It is possible, with the evolution of the interpretation 
of the TP rules, that such prices could be challenged. 
The impact of any such challenge cannot be reliably 
estimated.

The Group includes companies incorporated outside 
of Russia. The tax liabilities of the Group are determined 
on the assumption that these companies are not subject 
to Russian profits tax, because they do not have a perma-
nent establishment in Russia. This interpretation of rele-
vant legislation may be challenged.

As Russian tax legislation does not provide definitive guid-
ance in certain areas, the Group applies its judgement 
in interpretations of such uncertain areas. While manage-
ment currently estimates that the tax positions and inter-
pretations that it has taken can probably be sustained, 
there is a possible risk that an outflow of resources will 
be required should such tax positions and interpretations 
be challenged by the tax authorities.

122 – 123

(a) Transactions with key management personnel

Key management received the following remuneration during the year, which is included in personnel costs:

’000 RUB

SHORT-TERM EMPLOYEE BENEFITS:

Salaries and short-term bonuses

Social security contributions

Other short-term payments

Total

2023

2022

461,371

23,170

-

484,541

395,924

24,781

58,968

479,673

In addition, members of the Company’s Board of Directors received remuneration in the amount of RUB 82,114 thousand 
for the year ended 31 December 2023 (2022: RUB 67,051 thousand) which is included in legal and professional expenses.

(b) Transactions with other related parties

(i) Revenue

’000 RUB

Sale of services

Total

Income

2023

2,204

2,204

2022

1,760

1,760

Receivables

31 December 2023

31 December 2022

-

-

473

473

All outstanding balances with other related parties are to be settled in cash within six months of the reporting date. None 
of the balances are secured or impaired.

(ii) Expenses

’000 RUB

Variable lease expenses and expenses relating to short-term and low value leases

Interest expense on lease liabilities

Interest expense on loans and borrowings

Other services received

Total

(iii) Leases with other related parties

Expenses

2023

84,622

119,629

-

-

2022

33,265

127,593

56,100

11,375

204,251

228,333

Lease liabilities under related party arrangements were as follows:

’000 RUB

31 December 2023

31 December 2022

Lease liabilities due to other related parties, including:

Current lease liabilities

Non-current lease liabilities

1,380,514

536,736

843,778

1,651,238

444,160

1,207,078

Terms of the leases with other related parties are such that the Group pays rentals which include the reimbursement of all 
operating expenses related to the hypermarkets leased and nearby leased areas and a certain percentage of the Group’s 
retail revenue from the operation of these hypermarkets.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements202332. Fair value disclosures

Fair value measurements are analysed and categorised 
by level in the fair value hierarchy as follows:
1 .  Level 1 are measurements at quoted prices (unad-
justed) in active markets for identical assets 
or liabilities;

2 .  Level 2 measurements are valuations techniques 

with all material inputs observable for the asset or lia-
bility, either directly (that is, as prices) or indirectly 
(that is, derived from prices); and

3 .  Level 3 measurements are valuations not based 

on observable market data (that is, unobservable 
inputs) .

Management applies judgement in categorising financial 
instruments using the fair value hierarchy. If a fair value 
measurement uses observable inputs that require sig-
nificant adjustment, that measurement is a Level 3 mea-
surement. The significance of a valuation input is assessed 
against the fair value measurement in its entirety.

(a) Recurring fair value measurements

Recurring fair value measurements are those that 
the accounting standards require or permit in the state-
ment of financial position at the end of each reporting 
period.

Investment property. Fair value of the investment prop-
erty is updated by the Group annually on 31 December 
applying the income approach and market approach. Refer 
to Note 13.

(b) Non-recurring fair value measurements

As at 31 December 2023, recoverable amount of some 
of the Group’s non-current assets tested for impairment 
was determined on the basis of the fair value less costs 
of disposals approach. Refer to Note 14.

(c) Assets and liabilities not measured at fair 
value but for which fair value is disclosed

Fair value was determined by the Group for initial recog-
nition of financial assets and liabilities which are subse-
quently measured at amortised cost.

Fair value of the Group’s financial assets and liabilities 
measured at amortised cost approximates their carrying 
amounts. Fair value of the Group’s bonds listed on Moscow 
exchange was determined based on active market quo-
tations (Level 1 fair value). Fair value of the Group’s other 
financial assets and liabilities at amortised cost belongs 
to Level 2 measurements in the fair value hierarchy.

There were no transfers between the levels of the fair 
value hierarchy or changes in valuation techniques for fair 
value measurements during 2023 and 2022.

33. Significant accounting policies

The principal accounting policies set out below have been 
consistently applied to all the periods presented in these 
consolidated financial statements and have been applied 
consistently by Group entities.

(a) Basis of consolidation

(i) Transactions eliminated on consolidation

Intra-group balances and transactions, and any unreal-
ised gains arising from intra-group transactions, are elim-
inated in preparing the consolidated financial statements. 
Unrealised losses are also eliminated unless the cost can-
not be recovered.

Loans between Group entities and related foreign 
exchange gains or losses are eliminated upon consol-
idation. However, where the loan is between Group 
entities that have different functional currencies, the for-
eign exchange gain or loss cannot be eliminated in full 
and is recognised in the consolidated profit or loss, unless 
the loan is not expected to be settled in the foreseeable 
future and thus forms part of the net investment in for-
eign operation. In such a case, the foreign exchange gain 
or loss is recognised in other comprehensive income.

(b) Foreign currency

(i) Foreign currency transactions and balances

Monetary assets and liabilities are translated into each 
entity’s functional currency at the official exchange rate 
of the Central Bank of the Russian Federation (“CBRF”) 
at the respective end of the reporting period. Foreign 
exchange gains and losses resulting from the settlement 
of the transactions and from the translation of monetary 
assets and liabilities into each entity’s functional currency 
at year-end official exchange rates of the CBRF includ-
ing foreign exchange gains and losses on borrowings 
and cash and cash equivalents, as well as any other foreign 
exchange gains and losses are recognised in profit or loss 
as a separate line item.

(ii) Foreign operations

The assets and liabilities of foreign operations are trans-
lated to RUB at the exchange rates at the reporting 
date. The income and expenses of foreign operations 

124 – 125

are translated to RUB at exchange rates at the dates 
of the transactions.

(iii) Offsetting financial instruments

Foreign currency differences are recognised directly 
in other comprehensive income. Since 1 January 2005 t
he Group’s date of transition to IFRSs, such differences 
have been recognised in the foreign currency transla-
tion reserve. When a foreign operation is disposed of such 
that control is lost, the cumulative amount in the transla-
tion reserve related to that foreign operation is reclassi-
fied to profit or loss as part of the gain or loss on disposal. 
When the Group disposes of only part of its interest 
in a subsidiary that includes a foreign operation while 
retaining control, the relevant proportion of the cumula-
tive amount is reattributed to non-controlling interests.

(c) Financial instruments

(i) Financial assets impairment – 
credit loss allowance for ECL

The Group assesses, on a forward-looking basis, the ECL 
for debt instruments measured at AC. The Group mea-
sures ECL and recognises net impairment losses on finan-
cial assets at each reporting date. The measurement 
of ECL reflects: (i) an unbiased and probability weighted 
amount that is determined by evaluating a range of possi-
ble outcomes, (ii) time value of money and (iii) all reason-
able and supportable information that is available without 
undue cost and effort at the end of each reporting period 
about past events, current conditions and forecasts 
of future conditions.

Debt instruments measured at AC are presented 
in the consolidated statement of financial position net 
of the allowance for ECL.

The Group applies the IFRS 9 simplified approach to mea-
suring expected credit losses which uses a lifetime 
expected loss allowance for trade and lease receivables. 
For other financial assets the Group applies a three stage 
model for impairment, based on changes in credit quality 
since initial recognition.

(ii) Financial liabilities – measurement categories

Financial liabilities are classified as subsequently mea-
sured at AC, except for (i) financial liabilities at FVTPL: this 
classification is applied to derivatives and other financial 
liabilities designated as such at initial recognition and (ii) 
financial guarantee contracts and loan commitments, if 
any (iii) financial liabilities at FVOCI: this classification 
is applied to financial instruments carried at fair value 
(swaps).

Financial assets and liabilities are offset and the net 
amount reported in the consolidated statement of finan-
cial position only when there is a legally enforceable right 
to offset the recognised amounts, and there is an inten-
tion to either settle on a net basis, or to realise the asset 
and settle the liability simultaneously. Such a right of set 
off (a) must not be contingent on a future event and (b) 
must be legally enforceable in all of the following cir-
cumstances: (i) in the normal course of business, (ii) 
in the event of default and (iii) in the event of insolvency 
or bankruptcy.

(iv) Capitalisation of borrowing costs

General and specific borrowing costs directly attrib-
utable to the acquisition, construction or production 
of assets that are not carried at fair value and that nec-
essarily take a substantial time to get ready for intended 
use or sale (qualifying assets) are capitalised as part 
of the costs of those assets.

The commencement date for capitalisation is when (a) 
the Group incurs expenditures for the qualifying asset; (b) 
it incurs borrowing costs; and (c) it undertakes activities 
that are necessary to prepare the asset for its intended 
use or sale.

Capitalisation of borrowing costs continues up to the date 
when the assets are substantially ready for their use 
or sale.

The Group capitalises borrowing costs that could have 
been avoided if it had not made capital expenditure 
on qualifying assets. Borrowing costs capitalised are cal-
culated at the Group’s average funding cost (the weighted 
average interest cost is applied to the expenditures 
on the qualifying assets), except to the extent that funds 
are borrowed specifically for the purpose of obtain-
ing a qualifying asset. Where this occurs, actual borrowing 
costs incurred on the specific borrowings less any invest-
ment income on the temporary investment of these bor-
rowings are capitalised.

(d) Transactions with owners

(i) Ordinary shares/share capital

Ordinary shares are classified as equity. Incremental costs 
directly attributable to issue of ordinary shares are rec-
ognised as a deduction from equity, net of any tax effects. 
Any excess of the fair value of consideration received over 
the par value of shares issued is recorded as additional 
paid-in capital in equity.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023(ii) Distributions to owners/contributions from owners

it is reasonably certain that the Group will obtain owner-
ship by the end of the lease term.

Earned rental income is recorded in profit or loss 
for the year within revenue.

Dividends are recorded as a liability and deducted 
from equity in the period in which they are declared 
and approved. Any dividends declared after the reporting 
period and before the consolidated financial statements 
are authorised for issue are disclosed in the subsequent 
events note.

(e) Property, plant and equipment 
and construction in progress

(i) Recognition and measurement

Items of property, plant and equipment, except for land, 
are measured at cost less accumulated deprecia-
tion and impairment losses. The cost of property, plant 
and equipment at 1 January 2005, the date of transition 
to IFRSs, was determined by reference to its fair value 
at that date.

Cost includes expenditure that is directly attributable 
to the acquisition of the asset. The cost of self-con-
structed assets includes the cost of materials and direct 
labour, any other costs directly attributable to bring-
ing the asset to a working condition for their intended 
use, the costs of dismantling and removing the items 
and restoring the site on which they are located, and cap-
italised borrowing costs. Purchased software that 
is integral to the functionality of the related equipment 
is capitalised as part of that equipment.

Any gain or loss on disposal of an item of property, plant 
and equipment is determined by comparing the proceeds 
from disposal with the carrying amount of property, plant 
and equipment, and is recognised net within “other oper-
ating income and expense” in profit or loss.

(ii) Depreciation

Land and construction in progress are not depreciated. 
Other items of property, plant and equipment are depre-
ciated from the date that they are installed and are ready 
for use, or in respect of internally constructed assets, 
from the date that the asset is completed and ready 
for use.

Depreciation is recognised in profit or loss on a straight-
line basis over the estimated useful lives of each part 
of an item of property, plant and equipment, since this 
most closely reflects the expected pattern of con-
sumption of the future economic benefits embod-
ied in the asset. Leased assets are depreciated over 
the shorter of the lease term and their useful lives unless 

The estimated useful lives of significant items of prop-
erty, plant and equipment for the current and comparative 
periods are as follows:
 ● Buildings 50 years;
 ● Machinery and equipment, auxiliary facilities 

2–20 years;

 ● Leasehold improvements the lowest of the useful life 

or the term of underlying lease;

 ● Other fixed assets 2–10 years.

Depreciation methods, useful lives and residual values 
are reviewed at each financial year end and adjusted if 
appropriate.

(f) Investment property

Investment property is property held by the Group 
to earn rental income or for capital appreciation or both, 
including land held for a currently undetermined future 
use, and which is not occupied by the Group. Properties 
that are mainly occupied by the Group and insignifi-
cant portion of which is leased out to third parties mainly 
for offering additional customer service are presented 
within property, plant and equipment.

Investment property, including assets under construc-
tion for future use as investment property, is initially 
recognised at cost, including transaction costs, and subse-
quently remeasured at fair value with any change therein 
recognised in profit or loss within “other operating income 
and expenses”. If fair value of investment property under 
construction is not reliably determinable, the Group mea-
sures that investment property under construction at cost 
until either its fair value becomes reliably determinable 
or construction is completed (whichever is earlier).

Fair value of the Group’s investment property is the price 
that would be received from sale of the asset in an orderly 
transaction, without deduction of any transaction costs. 
The best evidence of fair value is given by current prices 
in an active market for similar property in the same loca-
tion and condition. Market value of the Group’s investment 
property is determined based on reports of independent 
appraisers, who hold recognised and relevant professional 
qualifications and who have recent experience in the valu-
ation of property in the same location and category.

When the use of a property changes such that it is reclas-
sified as property, plant and equipment, its fair value 
at the date of reclassification becomes its deemed cost 
for subsequent accounting.

(g) Intangible assets

(i) Intangible assets

Intangible assets that are acquired by the Group have 
finite useful lives and are measured at cost less accumu-
lated amortisation and accumulated impairment losses. 
Intangible assets primarily include capitalised computer 
software, patents and licenses. Acquired computer soft-
ware, licenses and patents are capitalised on the basis 
of the costs incurred to acquire and bring them to use.

(ii) Subsequent expenditure

Subsequent expenditure is capitalised only when 
it increases the future economic benefits embodied 
in the specific asset to which it relates. All other expendi-
ture is recognised in the profit or loss as incurred.

(iii) Amortisation

Amortisation is based on the cost of the asset less its esti-
mated residual value.

Amortisation is recognised in profit or loss on a straight-
line basis over the estimated useful lives of intangi-
ble assets from the date that they are available for use 
since this most closely reflects the expected pattern 
of consumption of future economic benefits embodied 
in the asset. The estimated useful lives for the current 
and comparative periods are as follows:
 ● software 1–7 years;
 ● other intangible assets 1–5 years.

Amortisation methods, useful lives and residual values 
are reviewed at each financial year end and adjusted if 
appropriate.

(h) Leases

At inception of a contract, the Group assesses 
whether a contract is, or contains, a lease. A contract 
is, or contains, a lease if the contract conveys the right 
to control the use of an identified asset for a period 
of time in exchange for consideration. To assess 
whether a contract conveys the right to control the use 
of an identified asset, the Group assesses whether:
 ● The contract involves the use of an identified asset – 

this may be specified explicitly or implicitly and should 
be physically distinct asset. If the supplier has a sub-
stantive substitution right, then the asset is not 
identified;

126 – 127

 ● The Group has the right to obtain substantially 

all of the economic benefits from use of the asset 
throughout the period of use; and

 ● The Group has the right to direct the use of the asset.

The Group has the right when it has the decision-mak-
ing rights that are most relevant to changing how and 
for what purpose the asset is used. In rare cases where 
the decision about how and for what purposes the asset 
is used is predetermined, the Group has the right to direct 
the use of the asset if either:
 ● The Group has the right to operate the asset; or
 ● The Group designed the asset in a way that predeter-

mines how and for what purpose it will be used.

Leases are recognised as a right-of-use asset and a cor-
responding liability at the date at which the leased 
asset is available for use by the Group. Each lease pay-
ment is allocated between the liability and finance cost. 
The finance cost is charged to profit or loss over the lease 
period so as to produce a constant periodic rate of inter-
est on the remaining balance of the liability for each 
period. The right-of-use asset is depreciated over 
the shorter of the asset’s useful life and the lease term 
on a straight-line basis.

The estimated useful lives of right-of-use asset 
are as follows:
 ● Trade premises 3–17 years;
 ● Land 2–47 years;
 ● Other 1–5 years.

At the commencement date, lease liabilities are measured 
at an amount equal to the present value of the following 
lease payments:
 ● fixed payments (including in-substance fixed pay-

ments), less any lease incentives receivable;

 ● variable lease payments that are based on an index 
or a rate, initially measured using the index or rate 
as at the commencement date;

 ● amounts expected to be payable by the Group under 

residual value guarantees;

 ● the exercise price of a purchase option if the Group 
is reasonably certain to exercise that option; and
 ● payments of penalties for terminating the lease, if 
the lease term reflects the Group exercising that 
option.

The following variable payments are not included 
in the calculation of lease liability:
 ● payments under land lease agreements, the calculation 
of which depends on the cadastral value of the land 
plot and other coefficients established by government 
decrees;

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023 ● payments for utilities and other services, determined 

upon the fact of consumption;

 ● variable lease payments that depend on turnover.

The Group presents right-of-use assets and lease liabil-
ities in the separate lines in the consolidated statement 
of financial position.

Extension options (or period after termination options) 
are only included in the lease term if the lease is reason-
ably certain to be extended (or not terminated). Lease 
payments to be made under reasonably certain exten-
sion options are also included in the measurement 
of the liability.

The lease payments are discounted using the interest rate 
implicit in the lease. If that rate cannot be readily deter-
mined, the Group’s incremental borrowing rate is used, 
being the rate that the Group would have to pay to bor-
row the funds necessary to obtain an asset of similar value 
to the right-of-use asset in a similar economic environ-
ment with similar terms, collateral and conditions.

The right-of-use assets are measured at cost comprising 
the following:
 ● the amount of the initial measurement of the lease 

liability;

 ● any lease payments made at or before the commence-

ment date less any lease incentives received;

 ● any initial direct costs.

The lease liability is measured at amortised cost using 
the effective interest method. The carrying amount 
of liability is remeasured to reflect any reassessment, 
lease modification or revised in-substance fixed pay-
ments. It is remeasured when there is (i) a change 
in future lease payments arising from a change in an index 
or a rate;(ii) a change in the lease term depending 
on the reassessment of whether the Group will exer-
cise extension or termination options; and (iii) lease 
modifications, when the modification is not accounted 
for as a separate lease. When the lease liability is remea-
sured, a corresponding adjustment is made to the car-
rying amount of the right-of-use asset or is recorded 
in profit or loss if the carrying amount of the right-of-use 
asset has been reduced to zero.

Payments associated with short-term leases and leases 
of low-value assets are recognised on a straight-line 
basis as an expense in profit or loss. Short-term leases 
are leases with a lease term of 12 months or less. Low-
value assets comprise IT-equipment and refrigeration 
equipment.

Some property leases contain variable payment terms 
that are linked to sales generated by a store. Such vari-
able lease payments are recognised in profit or loss 
in the period in which the condition that triggers those 
payments occurs.

Lease payments including repayment of principal lease 
liability and accrued interest are classified consistently 
with payments of other financial liabilities in the consoli-
dated statement of cash flows.

Lease payments which were not included in the measure-
ment of the lease liabilities (including certain variable pay-
ments, short-term leases and leases of low-value assets) 
are presented as operating cash flows.

(i) Inventories

Cost of goods for resale includes costs of purchase (com-
prising of the purchase price, including import duties 
and other non-recoverable taxes, transport and han-
dling costs, and any other directly attributable costs, less 
relevant supplier discounts, bonuses and similar items), 
as well as other costs such as internal handling, packag-
ing and transport to the extent that it directly relates 
to bringing the goods to the location and condition ready 
for sale.

Where the goods for resale assume conversion, which 
is the case for the Group’s self-produced catering prod-
ucts, their cost also includes items specifically attributable 
to units of production (for example, direct labour, direct 
expenses and sub-contracted work), as well as a system-
atic allocation of fixed and variable production overheads 
incurred in the converting them into products ready 
for sale.

The cost of inventories is based on the moving weighted 
average principle.

Impairment losses recognised in prior periods 
are assessed at each reporting date for any indica-
tions that the loss has decreased or no longer exists. 
An impairment loss is reversed if there has been a change 
in the estimates used to determine the recoverable 
amount. An impairment loss is reversed only to the extent 
that the asset’s carrying amount does not exceed the car-
rying amount that would have been determined, net 
of depreciation or amortisation, if no impairment loss had 
been recognised.

In testing a cash-generating unit for impairment, 
the Group identifies all the corporate assets that relate 
to the cash-generating unit under review. If a portion 
of the carrying amount of a corporate asset can be allo-
cated on a reasonable and consistent basis to that unit, 
the Group compares the carrying amount of the unit, 
including the portion of the carrying amount of the cor-
porate asset allocated to the unit, with its recoverable 
amount. If a corporate asset cannot be allocated on a rea-
sonable and consistent basis to the cash-generating unit, 
the Group assesses the impairment of this corporate 
asset on an individual basis.

(k) Employee benefits

(i) Short-term employee benefits

Wages, salaries, contributions to the state pension 
and social insurance funds, paid annual leave and sick 
leave, bonuses, and non-monetary benefits (such as health 
services) are measured on an undiscounted basis 
and accrued in the year in which the associated services 
are rendered by the employees of the Group. The Group 
has no legal or constructive obligation to make pen-
sion or similar benefit payments beyond the payments 
to the statutory defined contribution scheme.

( j) Impairment of non-financial assets

(ii) Long-term employee benefits

The carrying amounts of the Group’s non-financial assets, 
other than investment property and deferred tax assets, 
are reviewed at each reporting date to determine whether 
there is any indication of impairment. If any such indication 
exists, then the asset’s recoverable amount is estimated.

 An impairment loss is recognised if the carrying amount 
of an asset or its cash-generating unit exceeds its recov-
erable amount. Impairment losses are recognised in profit 
or loss within other operating income and expenses. 
Impairment losses recognised in respect of cash-gener-
ating units are allocated to reduce the carrying amount 
of assets in the unit (group of units) on a pro rata basis.

Long-term employee benefits represent long-term ser-
vice bonuses. Long-term employee benefits are expensed 
evenly during the periods in which they are earned 
by employees.

(l) Provisions

A provision is recognised if, as a result of a past event, 
the Group has a present legal or constructive obliga-
tion that can be estimated reliably, and it is probable that 
an outflow of economic benefits will be required to settle 
the obligation.

128 – 129

(m) Revenue

Revenue is income arising in the course of the Group’s 
ordinary activities. Revenue is recognised in the amount 
of transaction price. Transaction price is the amount 
of consideration to which the Group expects to be enti-
tled in exchange for transferring control over promised 
goods or services to a customer, excluding the amounts 
collected on behalf of third parties.

Revenue is recognised net of VAT, returns and discounts.

(i) Revenue from contracts with customers

Revenue from contracts with customers is represented 
by sales of trading stock, including retail sales of goods 
and sales of self-produced catering products. The major 
source of sales of trading stock is retail revenue.

Revenue from sale of goods and self-catering products 
is recognised when control of the goods and products has 
transferred to the customer, normally for the customers 
it is occurred in the store at the point of sale. No element 
of financing is deemed present, as payment of the trans-
action price is due immediately.

In accordance with the Russian consumer protection leg-
islation, the customers have the right of return of goods 
in a range of categories within 14 days after the purchase. 
Such estimated returns are assessed at each reporting 
date. Based on historical data about returns, it is probable 
that a significant reversal in the cumulative revenue rec-
ognised will not occur.

Gift cards and award points issued by the Group 
are recorded as a contract liability within trade and other 
payables upon sale when prepaid by customers until they 
are redeemed or expire.

In the reporting period, the Group’s hypermarkets busi-
ness maintained a loyalty program where retail custom-
ers were able to accumulate award points on purchases 
of certain goods which entitled them to a discount 
on future purchases in the hypermarkets. Also, from time 
to time, the Group holds promotional campaigns where 
the Group provides discount coupons to the customers 
that purchase goods with total value above a pre-deter-
mined amount. The discount coupons entitle the custom-
ers to a free purchase or a discount on selected goods 
immediately after the campaign ends. Such award points 
and coupons represent a material right to the custom-
ers and give rise to a separate performance obligation 
to deliver the customers additional or discounted goods. 
The total transaction price is allocated on the portfo-
lio basis to the initial and the additional performance 
obligations on a relative stand-alone selling price basis. 

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023The estimated stand-alone selling price of the award 
points is determined with reference to the extent to which 
future performance is not expected to be required 
because the customer does not redeem the points 
awarded.

(ii) Rental income

The Group leases out trade premises under operating 
lease. Rental income from investment property is rec-
ognised in profit or loss on a straight-line basis over 
the term of the lease. When assets are leased out under 
an operating lease, the lease payments receivable are rec-
ognised as rental income on a straight-line basis over 
the lease term. Lease incentives granted are recognised 
as an integral part of the total rental income.

(n) Cost of goods sold

in equity because they relate to transactions that are also 
recognised, in the same accounting period, in other com-
prehensive income or directly in equity.

In determining the amount of current and deferred tax 
the Group takes into account the impact of uncertain 
tax positions and whether additional taxes, penalties 
and late-payment interest may be due. The Group believes 
that its accruals for tax liabilities are adequate for all open 
tax years based on its assessment of many factors, includ-
ing interpretations of tax law and prior experience. This 
assessment relies on estimates and assumptions and may 
involve a series of judgments about future events. New 
information may become available that causes the Group 
to change its judgment regarding the adequacy of exist-
ing tax liabilities; such changes to tax liabilities will impact 
the tax expense in the period that such a determination 
is made.

Cost of goods sold includes the cost of goods for resale 
and self-produced catering products sold to customers.

(q) Earnings per share

The Group receives various types of bonuses from sup-
pliers of goods, primarily in the form of volume discounts, 
slotting fees and counter services to suppliers related 
to the purchases made. These bonuses decrease the cost 
of the goods and are recorded as reduction of cost 
of sales as the related goods are sold.

Losses from inventory shortages are recognised in cost 
of goods sold.

(o) Finance income and costs

Finance income comprises interest income on issued 
loans and bank deposits. Interest income is recognised 
as it accrues in profit or loss, using the effective interest 
method.

Finance costs comprise interest expense on borrowings 
and lease liabilities and unwinding of the discount on pro-
visions, if any. Borrowing costs that are not directly attrib-
utable to the acquisition, construction or production 
of a qualifying asset are recognised in profit or loss using 
the effective interest method.

(p) Income tax

Income taxes have been provided in the consolidated 
financial statements in accordance with the respective 
legislation enacted or substantively enacted by the end 
of the reporting period. Income tax comprises current 
and deferred tax. Current tax and deferred tax are rec-
ognised in profit or loss except to the extent that they 
are recognised in other comprehensive income or directly 

Earnings per share are calculated by dividing 
the profit or loss attributable to ordinary shareholders 
of the Company by the weighted average number of par-
ticipating shares outstanding during the year.

(r) Segment reporting

Operating segments are reported in a manner consis-
tent with the internal reporting provided to the Group’s 
chief operating decision maker. The chief operating 
decision-maker is responsible for allocating resources 
and assessing performance of the operating segments. 
Operating segments whose revenue, results or assets 
are ten percent or more of all the segments are reported 
separately.

(s) Value added tax

Input VAT is generally reclaimable against sales VAT when 
the right of ownership on purchased goods is trans-
ferred to the Group or when the services are rendered 
to the Group. The tax authorities permit the settlement 
of VAT on a net basis. VAT related to sales and purchases 
which has not been settled at the balance sheet date 
(VAT deferred) is recognised in the consolidated state-
ment of financial position on a gross basis and disclosed 
separately as an asset and liability. Where provision has 
been made for the ECL of receivables, the impairment loss 
is recorded for the gross amount of the debtor, including 
VAT.

130 – 131

(t) Presentation of the consolidated 
statement of cash flows

Other accounting standards

The Group reports cash flows from operating activities 
using direct method. Cash flows from investing activ-
ities are presented net of VAT. VAT paid to suppliers 
of non-current assets and VAT in proceeds from sale 
of non-current assets are presented in line “VAT paid” 
within cash flows from operating activities.

The following new and amended accounting stan-
dards are not expected to have a significant impact 
on the Group’s consolidated financial statements.
 ● Lease Liability in a Sale and Leaseback (Amendments 

to IFRS 16)

 ● Lack of Exchangeability (Amendments to IAS 21).

34. Events subsequent 
to the reporting date

In March 2024, the Group placed unsecured 
bonds on the Moscow Exchange in the amount 
of RUB 3,500,000 thousand bearing coupon rate 
of 15.5% p.a. and maturing in March 2034 with an option 
for the bondholders to claim early repayment in March 
2027.

In April 2024, the Group received a resignation letter from 
its depositary bank. The Group currently works on all pos-
sible scenarios related to such resignation.

(u) New accounting pronouncements

A number of new standards are effective for annual peri-
ods beginning after 1 January 2024 and earlier application 
is permitted; however, the Group has not early adopted 
the new or amended standards in preparing these consoli-
dated financial statements.

Supplier Finance Arrangements 
(Amendments to IAS 7 and IFRS 7)

The amendments introduce new disclosures relat-
ing to supplier finance arrangements that assist users 
of the financial statements to assess the effects of these 
arrangements on an entity’s liabilities and cash flows 
and on an entity’s exposure to liquidity risk. The amend-
ments apply for annual periods beginning on or after 
1 January 2024.

As disclosed in Notes the Group participates in a supply 
chain financing arrangement for which the new disclo-
sures will apply. The Group is in the process of assessing 
the impact of the amendments, particularly with respect 
to the collation of additional information needed to meet 
the new disclosure requirements.

Classification of Liabilities as Current 
or Non-Current and Non-current Liabilities 
with Covenants (Amendments to IAS 1)

The amendments, as issued in 2020 and 2022, aim to clar-
ify the requirements on determining whether a liability 
is current or non-current, and require new disclosures 
for non-current liabilities that are subject to future cove-
nants. The amendments apply for annual reporting peri-
ods beginning on or after 1 January 2024.

The Group is in the process of assessing the potential 
impact of the amendments on the classification of these 
liabilities and the related disclosures.

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023132 – 133

Pick by Line (PBL) – an effective method of picking orders 
used in logistics and warehouse management based 
on the organisation of stocks by ordered product lines, 
often in accordance with the sequence of their completion 
or along the delivery route

Planogram – a diagram that shows how and where specific 
retail products should be placed on retail shelves or dis-
plays in order to increase customer purchases

Point of Sale (POS) platform – a system which 
allows the processing and recording of transactions 
between a company and their consumers, at the time 
in which goods and/or services are purchased

Stakeholder – any individual, group, or party 
with an interest in an organisation and the outcomes 
of its actions

Supply Chain Management (SCP) – the process of antic-
ipating the demand for products and planning their mate-
rials and components, production, marketing, distribution 
and sale

Traffic – the number of tickets issued for the period 
under review

Transport Management System (TMS) – software 
for planning and executing the physical movement 
of goods in the supply chain

Private Label (PL) – a brand owned not by a manufac-
turer or producer but by a retailer or supplier, who has 
its goods made by a contract manufacturer under its own 
label

Quality Management System (QMS) – a formalised sys-
tem that documents processes, procedures, and responsi-
bilities for achieving quality policies and objectives

Real Disposable Income – the post-tax and benefit 
income available to households after an adjustment has 
been made for price changes

Retail Predictive Application Server (RPAS) – con-
figurable software platform for developing forecasting 
and planning applications

Selling Space – the area inside stores used to sell prod-
ucts, excluding areas rented out to third parties, own-pro-
duction areas, storage areas and the space between store 
entry and the cash desk line

Stock Keeping Unit (SKU) – a number assigned to a par-
ticular product to identify the price, product options 
and manufacturer of the merchandise

Warehouse Management Systems (WMS) – a set 
of policies and processes intended to organise the work 
of a warehouse or distribution centre and ensure 
that such a facility can operate efficiently and meet 
its objectives

Yard Management System (YMS) – a software solution 
designed to monitor the movement of trailers in the yard 
and dock of a facility, distribution centre, or warehouse

Glossary

3PL (Third Party Logistics) – is a type of logistics 
in which a retailer uses outsourcing services (3PL opera-
tors) in managing its supply chain

Average Ticket – the figure calculated by dividing total 
sales, net of VAT, at all stores during the relevant year 
by the number of tickets in that year

Alternative Transients Program (ATP) – a universal 
program system for simulation of transient phenomena 
of electromagnetic as well as electromechanical nature, 
which is used within the DA! discounters network

areas of an organisation’s business processes into a uni-
fied system

Extended Warehouse Management (SAP EWM) – 
an IT system, which is used to efficiently manage inven-
tory in the warehouse and for supporting processing 
of the movement of goods, which is used in the Company’s’ 
distribution centres

Global Depositary Receipt (GDR) – a bank certificate 
issued in more than one country for shares in a foreign 
company

Business Intelligence (BI) – comprises the strategies 
and technologies used by enterprises for the data analysis 
of business information. BI technologies provide historical, 
current, and predictive views of business operations

Content Management System (CMS) – computer soft-
ware used to manage the creation and modification of dig-
ital content

Corporate Social Responsibility – Responsible attitude 
in managing our impact on a range of stakeholders: cus-
tomers, colleagues, investors, suppliers, the community, 
and the environment

Global Food Safety Initiative (GFSI) – a private organi-
sation established and managed by the international trade 
association the Consumer Goods Forum under Belgian law 
in May 2000, the GFSI maintains a scheme to benchmark 
food safety standards for manufacturers as well as farm 
assurance standards

Hazard Analysis and Critical Control Points (HACCP) – 
a systematic preventive approach to food safety 
from biological, chemical, and physical hazards in pro-
duction processes that can cause the finished product 
to be unsafe, and designs measurements to reduce these 
risks to a safe level

Customer Relations Management (CRM) – a process 
in which a business or other organisation administers 
its interactions with customers, typically using data analy-
sis to study large amounts of information

High-Performance Analytical Appliance In-Memory 
Database (HANA) – an in-memory data platform that 
is deployable as an on-premise appliance, or in the cloud, 
which is used in the Company’s’ distribution centres

Customer Value Proposition (CVP) – a business or mar-
keting statement that describes why a customer should 
buy a product or use a service

Human Resource Management (HRM) – the strate-
gic approach to nurturing and supporting employees 
and ensuring a positive workplace environment

Endpoint Detection and Response (EDR) – a cyber-
security technology that continually monitors an “end-
point” (e.g., mobile, phone, laptop, and Internet-of-things 
devices) to mitigate malicious cyber threats, which is used 
within the DA! discounter chain

Every Day Low Price (EDLP) – a pricing strategy prom-
ising consumers a low price without the need to wait 
for sale price events or comparison shopping

Enterprise Resource Planning (ERP) – a modular soft-
ware system designed to integrate the main functional 

Like-for-Like Sales (LFL) – the method of comparing cur-
rent year sales figures to prior year sales figures excluding 
the expansion effect

Network Traffic Analysis (NTA) – a method of monitor-
ing network availability and activity to identify anomalies, 
including security and operational issues, which is used 
within the DA! discounter chain

Net Revenue – the amount of a company’s gross revenue 
plus all negative revenue items

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023Abbreviations

3PL – Third Party Logistics

Expert RA – Expert Rating Agency

ACORT – Association of Retail Trade Companies

F&V – Fruits and Vegetables

AIX – Astana International Exchange

FMCG – Fast-Moving Consumer Goods

BMS – Building Management System

FY – Financial Year

bn – Billion

GDR – Global Depositary Receipt

C&D – Cats and Dogs

GFSI – Global Food Safety Initiative

CEO – Chief Executive Officer

HACCP – Hazard Analysis and Critical Control Points

CJSC – Closed Joint Stock Company

HR – Human Resources

CRM – Customer Relationship Management

HVAC – Heating, Ventilation and Air Conditioning

DC – Distribution Centre

IFRS – International Financial Reporting Standards

DLP – Data Loss Prevention

IPO – Initial Public Offering

EBITDA – Earnings before Interest, Taxes, Depreciation 
and Amortisation

IR – Investor Relations

EDLP – Every Day Low Price

ESG – Environmental, Social, and Governance

IT – Information Technology

JSC – Joint Stock Company

k – thousand

134 – 135

KPI – Key Performance Indicators

Q – Quarter of the Year

LED – Light Emitting Diodes

QMS – Quality Management System

LFL – Like-for-Like Sales

RUB – Russian Rouble

LLC – Limited Liability Company

SG&A – Selling, General and Administrative Expenses

LSE – London Stock Exchange

SKU – Stock Keeping Unit

m2 – Square metre

mn – Million

VAT – Value Added Tax

VMI – Voluntary Medical Insurance

MOEX – Moscow Exchange

WHT – Withholding Tax

NCR – National Credit Rating agency

WMS – Warehouse Management System

NGO – Non-Governmental Organisation

YMS – Yard Management System

OHS – Occupational Health and Safety

YoY – Year-on-Year

OHSCS – Occupational Health and Safety Control System

p.p. – Percentage Point

PBL –Pick by Line

PL – Private Label

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023136 – 137

Auditor

Moore Audit S.A.

Luxembourg 3378 Livange, 5 rue de Turi

Tel.: +352 26 26 84 1

moore-global.com

Contacts

Contacts for Investors 
and Media

Natalya Belyavskaya
Head of Investor Relations

Tel.: +7 (495) 663–66–77, ext. 266

Email: Natalya.Belyavskaya@okmarket.ru

Ekaterina Nayda
Head of Corporate

Addresses

Tel.: +7 (495) 663–66–77, ext. 458

Email: Ekaterina.Nayda@okmarket.ru

Marina Shagulina
Luxemburg Administrative Officer

Tel.: +352 (24) 52–70–84

Email: Marina.Shagulina@okeygroup.lu

23A Kirovogradskaya, bld. 1, Moscow, 117534

25C Boulevard Royal, L-2449 Luxembourg, Luxembourg

4/1 Energetikov avenue bld. 1, Saint-Petersburg, 195112

okeygroup.lu

Depositary

Bank of New York Mellon

101 Barclay Street, New York, 10286, U.S.A.

bnymellon.com

Annual ReportOverviewStrategic  ReportOperational  ReviewFinancial  ReviewCorporate GovernanceFinancial Statements2023