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Rank Group

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FY2019 Annual Report · Rank Group
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Annual Report and Financial Statements 2019Creating fantastic experiences for  our customers is why we come to  work every day.We are a values-led business,  and our STARS values of service, teamwork, ambition, responsibility, and solutions – are what leads  us to strive every day to improve our business, and ensure that we are fulfilling our stakeholders' needs.Our commitment to working hard for our customers and stakeholders is what we mean by ‘Our work, your play’.Financial statementsIndependent auditor’s report102Group income statement110Group statement of  comprehensive income111Balance sheets112Statements of changes in equity113Statements of cash flow114Notes to the financial statements115Unaudited appendix to the financial statements: Five year review157Other information:Shareholder information158Operating reviewOperating review  Grosvenor Casinos34Operating review Mecca36Operating review International38Operating review Digital40Financial review42Tax fact file44Non-financial information statement47Risk management48Operating responsiblyOperating responsibly26GovernanceChair’s introduction54Board of directors56Corporate governance60Directors’ remuneration report76Directors’ report95Directors’ responsibilities99Strategic reportGroup KPIs6Chair’s letter8Business model12Chief Executive’s Q&A14Stakeholder engagement17Understanding our market18Market review20Our strategy21Our strategic progress22Our purpose working together to create 
exciting environments that reflect the 
changing needs and expectations of 
our customers and colleagues, delivering 
stimulating and entertaining experiences  
every time, To Excite and To Entertain.

Our ambition to become a £1bn revenue 
international gaming company by 2023, 
through transforming our business and 
consistently exceeding our customer 
and shareholder expectations.

Rank at a glanceDelivering  through our  brandsVenueslicensed casinos in  Great Britaincasino operator  (by venues) in Great Britainlicensed bingo venues  in Great Britainlargest operator  (by venues) in Great BritainGrosvenor CasinosMecca52822ndlargest bingo  operator in SpainInternationallicensed Enracha  bingo clubs in Spain licensed Grosvenor  casino in Belgium9+14thDigital Largest digital bingo brand in SpainUKSpain1st2 The Rank Group Plc Annual Report and Financial Statements 2019Strategic report
Strategic Report

Contribution to 
Group revenue1 (£m)

£746.5m

Grosvenor venues 
Mecca venues 
International venues 
Digital 

353.2
202.1
44.9
146.3

Operating 
profit2 (£m) 

EBITDA2 (£m)

£72.5m

Grosvenor venues 
Mecca venues 
International venues 
Digital 
Central costs 

44.9
28.6
9.3
20.7
(31.0)

£117.7m

Grosvenor venues 
Mecca venues 
International venues 
Digital 
Central costs 

64.0
39.1
12.0
29.5
(26.9)

1.  Before adjustments for customer incentives.
2.  Before exceptional items.

3

Strategic report
Group KPIs
Chair’s letter
Business model
Chief executive’s Q&A
Stakeholder engagement
Understanding our market
Market review
Our strategy
Our strategic progress

6
8
12
14
17
18
20
21
22

Service

“I want our team members to understand  
what our customers want, as that’s the key  
to delivering the service that keeps our 
customers returning time and again.”

Austin Graham 
General Manager, Grosvenor’s Victoria casino

Austin Graham has had to deal with a complex management and employee 
restructure within the casino, while at the same time improving ways of working, 
proposition and service offered to customers. That’s quite a task. 

“He takes pride in doing what’s right, and has a passion for what we do,” says 
Debbie Husband, operations director of Grosvenor Casinos. “Not only has he 
been a breath of fresh air within the casino, but his impact has also been felt 
across the wider region.” 

Never one to shirk making a difficult decision, Austin takes challenges head on, 
with passion, compassion and strong leadership skills. 

These changes have translated into financial results that show significant  
growth year-on-year.

Group KPIs

Our performance

The following charts illustrate the Group’s 
performance for the 12-month periods to 
30 June over the last five years.

Statutory revenue

£695.1m

Operating profit1,2

£72.5m

2019

2018

2017

2016

2015

695.1

691.0

707.2

708.5

700.7

2019

2018

2017

2016

2015

72.5

77.0

83.5

82.4

84.0

Statutory revenue is a statutory 
indicator of the Group's top-line growth. 
It is revenue retained from the amounts 
staked after paying out customer 
winnings and deducting 
customer incentives.

Statutory revenue grew by 1% in 
the year driven by an improved digital 
performance and the contribution 
from the acquired YoBingo business 
in May 2018.

Operating profit provides a picture of 
the underlying performance and is a 
key indicator of the Group’s success 
in delivering top-line growth while 
controlling costs.

Operating profit decreased by 6% in the 
year due to higher central costs and the 
challenging year for Grosvenor’s venues.

Earnings per share

7.4p

7.4

9.2

2019

2018

2017

2016

2015

16.1

19.1

19.1

Earnings per share (EPS) is a key 
indicator of the Group’s growth after 
allowing for all costs, including 
interest, tax and exceptional items 
and adjustments. 

The decrease in EPS reflects the lower 
profit for the year.

Revenue1,3 

£746.5m

Adjusted operating  
profit before tax1,4

£69.9m

Adjusted earnings per 
share1,5

14.8p

2019

2018

2017

2016

2015

746.5

741.1

755.1

753.0

738.3

2019

2018

2017

2016

2015

69.9

74.3

79.3

77.3

74.0

2019

2018

2017

2016

2015

14.8

15.0

16.0

15.4

14.6

Revenue is the key indicator of top-line 
growth. It is revenue retained from the 
amounts staked after paying out 
customer winnings.

Revenue grew by 1% in the year in line 
with statutory revenue.

Adjusted operating profit is 
operating profit adjusted for certain 
non-underlying items.

Adjusted operating profit fell by 6% 
in the year.

Adjusted EPS is a key indicator of 
the Group’s growth after allowing for 
all costs, including interest and tax 
but excluding exceptional items 
and adjustments. 

The decrease in adjusted EPS reflects 
the lower adjusted profit for the year.

6  The Rank Group Plc Annual Report and Financial Statements 2019

Strategic report
Strategic Report

Dividend per share

7.65p

Net (debt)/cash1

£1.8m

EBITDA1,6

£117.7m

2019

2018

2017

2016

2015

7.65

7.45

7.30

6.50

5.60

(41.2)

(52.9)

1.8

2019

(9.3)

2018

(12.4)

2017

2016

2015

2019

2018

2017

2016

2015

117.7

120.0

128.8

128.2

126.3

Dividend per share (DPS) is the 
sum of declared dividends issued 
by the Company for every ordinary 
share outstanding.

Net (debt)/cash is calculated as total 
borrowings less cash and short-term 
deposits, accrued interest and 
unamortised facility fees.

EBITDA is earnings before interest, 
tax, depreciation, amortisation and 
exceptional and non-underlying items.  
It is calculated by taking operating profit 
before exceptional and non-underlying 
items and adding back depreciation 
and amortisation.

EBITDA for the year decreased by 2% 
driven by lower operating profit and 
higher depreciation.

1.  Alternative performance measure. 

The performance of the Group is assessed using a number of alternative performance measures (APMs). 
The Group’s results are presented both before and after exceptional and non-underlying items. Adjusted profitability measures are presented excluding exceptional and 
non-underlying items as we believe this provides both management and investors with useful additional information about the Group’s performance and aids a more 
effective comparison of the Group’s trading performance between one period and the next. Adjusted profitability measures are reconciled to unadjusted IFRS results on 
the face of the income statement with details of exceptional and non-underlying items provided in note 4. 
In addition, the Group’s results are described using certain other measures that are not defined under IFRS and are therefore considered to be APMs. These measures 
are used by management to monitor ongoing business performance against both shorter-term budgets and forecasts and the Group’s longer-term strategic plans. 

2.  Before exceptionals.
3.  Before adjustments for customer incentives.
4.  Adjusted profit before taxation is calculated by adjusting profit from continuing operations before taxation to exclude exceptional items, the unwinding of the discount on 
disposal provisions and other financial gains and losses resulting from foreign exchange gains and losses on loans and borrowings. See financial review for reconciliation.
5.  Adjusted earnings per share is calculated by adjusting profit attributable to equity shareholders to exclude discontinued operations, exceptional items, other financial gains 

or losses, the unwinding of the discount on disposal provisions and the related tax effects, as per note 9.

6.  EBITDA is reconciled in note 19.

7

Chair’s letterDear  shareholderIan BurkeChair8 The Rank Group Plc Annual Report and Financial Statements 2019Strategic report
Strategic Report

Rank’s newly stated ambition is to become a 
£1bn revenue international gaming company 
by 2023, through transforming our business 
and consistently exceeding our customer 
and shareholder expectations. 

We recently reviewed our strategic pillars in 
light of our ambition statement and we believe 
the following will enable the Group to deliver 
for its customers and shareholders:

 • Create a compelling multi-channel offer;
 • Build digital capability and scale;
 • Continuously evolve our venues proposition;
 • Consistently improve our customer 

experience through innovation;

 • Be committed to safe and fair gaming; and
 • Within an environment which enables our 
colleagues to develop, be creative and 
deliver exceptional service.

Further detail of the Group’s progress against 
these six pillars can be found in the Strategy 
and KPIs and Operating Review sections of 
this report.

Financial performance
We are pleased with our full year results, 
with revenue growth being delivered in each 
of the Group’s businesses in H2 following a 
weak start to the year. The Group’s 
transformation programme, launched in 
December 2018, is now starting to drive 
performance improvements in both our UK and 
international venues businesses. Rank’s digital 
business grew strongly with like-for-like H2 net 
gaming revenue (NGR)1 up 14% compared to 
the H1 growth of 7%.

As at 30 June 2019, there were a total of 13 
workstreams and 388 initiatives within the 
transformation programme which is now 
embedded in the business and driving new 
improved ways of working. Initiatives in the 
transformation programme delivered £10.7m 
of cost savings in H2 and it is expected that a 
further £9.3m of cost savings will be delivered 
in 2019/20. Whilst we have further cost saving 
initiatives in the programme, the transformation 
of Rank inevitably centres on initiatives which 
drive revenue growth.

The performance of Grosvenor’s casinos 
across the year is very much a tale of two 
halves. H1 was disappointing with both 
like-for-like revenue and operating profit down 
5% and 35% respectively. However, in H2 
both revenue and cost initiatives started to 
drive performance with H2 revenue up 1% 

and operating profit up strongly at 40%. 
The introduction of a new casino operating 
model, with simplified management structures 
and reduced labour hours, was launched in 
December 2018 and led to H2 savings of 
£8.2m. A further £11.3m of savings is 
expected to flow through into 2019/20.

Mecca’s like-for-like revenue was down 2% 
in the year driven by a 9% fall in customer 
visits. Like-for-like operating profit was broadly 
flat in the year as operating costs continued 
to be tightly controlled. Several initiatives within 
the transformation programme were 
successfully delivered in the second half of 
the year and will continue to be developed into 
2019/20, focusing on improving the gaming 
machine offer and delivering additional value 
to our bingo customers.

Due to the ongoing underperformance of Luda, 
the decision was made in the year to close all 
three venues which ceased trading on 24  
July 2019.

International venues grew like-for-like revenue 
by 1%. Improvements to the management, 
product and delivery of the gaming machine 
offer contributed to an 8% increase in 
operating profit.

Like-for-like digital NGR, excluding the 
contribution for YoBingo, increased by 11% in 
the year, driven by various improvements to 
both the Mecca and Grosvenor offers and in 
the more effective delivery of customer 
bonusing. Total digital revenue grew by 17% in 
the year due to the contribution from YoBingo. 
Digital like-for-like operating profit was down 
3% in the year as improvements to revenue 
were offset by £0.8m of incremental Remote 
Gaming Duty (‘RGD’) on player bonuses and 
£1.9m of additional RGD following its increase 
to 21% (from 15%) from 1 April 2019.

Safer gambling
Rank is committed to promoting gambling 
as a recreational activity and, as importantly, 
to managing or preventing its use by those 
people who may be vulnerable, at risk of 
experiencing harm or who have developed 
a problem. The last 12 months have seen 
significant changes in the way our industry 
is asked to think about this commitment. 
Not least, we are encouraged to no longer 
frame our work in terms of responsible 
gambling, which risks placing too much 
emphasis on individual responsibility. 

Rather, we must actively pursue improvements 
in the promotion and delivery of safer 
gambling, specifically:

 • Continuously assessing the risks relating to 
our products and environments, so that we 
may design controls to make gambling safer 
in the first instance; and

 • Promoting safer participation in gambling by 
all those people who choose to play with us.

During the year, with this in mind, we revisited 
our safer gambling policy and developed a 
new strategy, under the auspices of the 
re-named safer gambling committee. We also 
determined that safer gambling should be one 
of our six strategic pillars and included it as 
a specific workstream within the transformation 
programme to set the course, and build upon 
the momentum within the business, for 
significant ongoing improvement across 
the Group.

We made significant progress on a number 
of safer gambling initiatives during the year, 
including the development of affordability 
models to improve our ability to detect 
customers potentially playing outside of their 
financial means and establishing a dedicated 
safer gambling team within our Sheffield 
Customer Solutions Hub.

In addition, Rank became a member of the 
Senet Group to increase our contribution to 
cross-sector collaboration and the sharing of 
best practice.

In the coming year, we will further increase 
our investment into safer gambling activities, 
with a view to ensuring that our commitment 
to safer gambling is truly embedded within 
the culture of the business for the benefit of 
all our stakeholders.

Acquisition of YoBingo
In May 2018, we completed the acquisition 
of QSB Gaming Limited, the owner of YoBingo, 
the leading Spanish digital bingo business, for 
an initial consideration of €23.1m. Contingent 
consideration of €28.1m was paid during 
the year.

1.  Net gaming revenue is revenue less 

customer incentives.

9

Chair’s letter continued

“Rank’s newly stated ambition is to become a £1bn  
revenue international gaming company by 2023,  
through transforming our business and consistently  
exceeding our customer and shareholder expectations.”

Offer for Stride Gaming Plc
On 31 May 2019, Rank announced that it had 
reached an agreement with the directors of 
Stride Gaming plc (‘Stride’) on the terms of a 
recommended cash offer for the entire issued 
share capital of Stride.

Rank believes that the acquisition of Stride will 
accelerate the transformation of the Group and 
create one of the UK’s leading online gaming 
businesses. In particular the combination will:

 • Create a business with genuine scale and 

capability in the digital market;

 • Create a leading multi-channel operator 

in the UK;

 • Improve Rank’s performance and reduce 

costs through migration to Stride’s 
proprietary technology platform and 
in-house ecosystem;

 • Leverage complementary strengths, 

capabilities and expertise; 

 • Strengthen Rank’s management team;
 • Create significant value from strong 

synergies; and 

 • Be materially earnings accretive for Rank 

once synergies are released.

On 24 July 2019, Stride’s shareholders voted 
in support of Rank’s offer. Rank expects the 
acquisition of Stride to be completed early in 
Q2 2019/20 once all the necessary conditions 
outlined in the Scheme Document are met or, 
if applicable, waived. 

The Scheme Document and further detail 
regarding the offer can be found at:  
www.rank.com/en/investors/offer-for-stride-
gaming-plc.html

Management team changes
The transformation programme identified the 
need to improve organisational capability which 
had led to a number of management changes 
in the year. 

Chief Financial Officer
Bill Floydd joined the Group on 12 November 
2018 as chief financial officer (‘CFO’). Bill has 
successfully led business turnarounds and 
finance transformation projects in other 
listed organisations. Bill joined us from 
Experian Plc where he was CFO for its 
UK and Ireland region.

Chief Information Officer
Jonathan Greensted joined the Group on 
13 August 2018 as chief information officer. 
Jonathan is a highly experienced IT and 
programme director and brings with him over 
20 years’ experience across a variety of 
sectors. Jonathan joined us from Travelodge 
where he was their chief technology officer.

Chief Transformation Officer
Jim Marsh joined the Group on 1 October 
2018 as chief transformation officer. Jim has 
led and delivered transformations in a variety 
of sectors. He joined us from McKinsey & 
Company where he was a partner in its 
transformation team.

Retail Managing Director
On 10 April 2019, Alan Morgan tendered his 
resignation to the Board and left the business 
on 31 July 2019 to pursue other opportunities.

I would like to thank Alan for all his hard work 
in the UK retail business during his three years 
with the Group.

We are pleased to announce the appointment 
of Jonathon Swaine as retail managing 
director. Jonathon will join Rank in October 
2019 from Fullers, Smith and Turner Plc 
(‘Fullers’) where he has been managing director 
of Fullers Inns since 2012. Jonathon has been 
instrumental in developing Fuller’s service 
driven growth strategy across its 400 pub 
estate, underpinned by investment in fresh 
food. Between 2005 and 2012 Jonathon held 
various operational positions with Fullers, prior 
to which he held account management and 
account director roles with Bass Plc.

Retail Marketing Director 
In August 2019, Catrin White joined the 
Group’s retail business as retail marketing 
director, following the departure of Olly 
Raeburn, chief marketing officer. Catrin joins 
Rank from Sodexo UK where she held 
marketing director positions across various 
Sodexo business units.

Director of Digital and  
Cross-Channel Services
Colin Cole-Johnson, director of digital and 
cross-channel services, left the business in 
June 2019. As outlined in Rank’s offer 
announcement for Stride, Eitan Boyd and 
Darren Sims, currently chief executive officer 
and chief operating officer of Stride, will 
assume the roles of managing director digital 
and operations director digital for Rank’s digital 
business following completion. 

Other
With the ongoing focus on capability within the 
Group, key hires were also made in finance 
and IT in addition to the appointment of 14 
new general managers across the Grosvenor 
and Mecca estate.

10  The Rank Group Plc Annual Report and Financial Statements 2019

Strategic report
Strategic Report

“Thank you to my 
colleagues at Rank.  
You never fail to  
show real passion for 
delivering the best 
experience to our 
customers, always 
making sure that  
we excite and  
we entertain.”

Board changes

Chair
On 30 April 2019, after 13 years with the 
Company, I notified the Group that I do not 
intend to stand for re-election as Chair at the 
Company’s Annual General Meeting on 
17 October 2019 (‘2019 AGM’). We are 
pleased to announce that Alex Thursby, 
non-executive director, will be appointed as 
my successor, with effect from the conclusion 
of the 2019 AGM. Alex joined the Rank board 
in August 2017 and has chaired the audit 
committee since October 2017. Upon his 
appointment Alex will step down as chair of 
Rank’s audit committee. The search for a new 
audit committee chair has commenced.

Richard Kilmorey
The Rt. Hon. The Earl of Kilmorey, PC did not 
seek re-election at the 2018 Annual General 
Meeting and therefore stepped down during 
the year having completed over six years on 
the Board.

I would like to thank Richard for his 
contribution to the Board over his six-year 
tenure and specifically his chairmanship of 
the responsible gambling committee.

Tang Hong Cheong
On 15 January 2019, Tang Hong Cheong was 
appointed to the Board. Tang Hong Cheong 
is a director of Guoco Group Limited, Rank’s 
major shareholder, and has been working with 
the management of Rank since 2010. The 
appointment of Tang Hong Cheong has further 
enhanced the communication between Rank 
and its major shareholder.

Bill Floydd
On 1 May 2019, after six months with the 
Group, Bill Floydd was appointed to the Board.

Dividend
The Board is pleased to recommend a final 
dividend of 5.5 pence per share to be paid 
on 29 October 2019 to shareholders on the 
register on 20 September 2019. This will take 
the full year dividend to 7.65 pence per share, 
up 3% on the previous year. 

Brexit
The Group is as prepared as it can be for a no 
deal Brexit. The risks of a no deal Brexit centre 
on colleagues in our UK venues who are EU 
nationals and who have not applied for, or 
received, settled status; the timely supply of 
food and beverage products to our UK venues; 
the challenges which could arise for 
commuters at the Spain/Gibraltar border; 
and the general economic shock of a no deal 
Brexit and its impact on consumer confidence 
and expenditure. Mitigations have been 
prepared for each of these risks to reduce 
the potential impact. 

Current trading and outlook
Trading in the short seven-week period to 
18 August 2019 has been encouraging and we 
are optimistic about the full year outturn with 
both growth in revenue and additional cost 
savings from the transformation programme.

Our people
This is my last opportunity to say thank you 
to my 8,400 colleagues at Rank. You never fail 
to show real passion for delivering the best 
experience we can to our customers, always 
making sure we excite and we entertain.

I have enjoyed my time at Rank immensely 
and am extremely proud of what we have 
achieved. I leave with the knowledge that 
Rank has a strong management team and 
Board which will take the business through 
its transformation programme.

Ian Burke
Chair

21 August 2019

11

Our inputsWhat we do and howBusiness modelValue creationSeamless and instant journey across digital and retailBy focusing on well-known brands with a strong affinity with our customers, we strive for our digital and retail offerings to be consistent and unbeatable.Single wallet We’ve made things easier for our customers by creating a single wallet they can use  both in-casino and online.360-degree player protectionOur three lines of defence model, involving our front line colleagues, our compliance team and our internal audit team, seeks to ensure that we are taking the appropriate actions to protect our customers.Robust balance sheetWe have a strong balance sheet supported by strong  cash generation. Inspiring peopleWe employ over 8,400 talented and dedicated individuals who have a desire to create the best experience for our customers. Extraordinary venuesWe have a portfolio of 144 venues that provide entertaining and exciting experiences. Strong relationshipsOur relationships with the communities we serve and with our suppliers form a vital part of our strategic plans to deliver a quality product and service to our customers. TechnologyThe customer is at the heart of our business, so we invest in and introduce new technologies to maximise efficiency and ensure our customers have better experiences. 12 The Rank Group Plc Annual Report and Financial Statements 2019Creating value for our stakeholdersOur customersWe create value for our customers by providing them with  market-leading entertainment, meeting their expectations  through our multi-channel offer.Our shareholdersThrough focused investments to meet our customers’ needs,  we generate suitable returns for our shareholders.7.65p GovernmentsThe value we create goes back into the economies where we operate.£191.1m generated for tax authorities  and local governmentsOur communitiesWe provide additional value to the communities we serve through  our ‘operating responsibly’ programmes.£0.3m charitable funds raisedOur employeesWe provide our talented and dedicated individuals with rewarding  and fulfilling careers, ensuring that their behaviour is aligned with  our company values.8,400 employeesCross-brand convenienceOur family of brands means we are strategically aligned to promote innovation across all of our businesses.Underpinned by our STARS valuesOur five STARS values are at the core  of everything we do. In delivering these values, we can achieve our purpose  and fulfil our collective ambition.13Strategic reportIn the spotlightJohn O’ReillyChief Executive OfficerChief Executive’s Q&A14 The Rank Group Plc Annual Report and Financial Statements 2019How would  you summarise the  Group’s performance  in the year?What have been your key areas of focus in  the year? It’s been a year of transformation. The new management team focused on developing our corporate transformation programme soon after I joined the Group in May 2018. The programme provides a framework for driving initiatives – from the generation of an idea through to its validation, planning, resourcing and ultimately its implementation. This has introduced new ways of working within Rank that puts us in good stead going forwards. As the transformation programme moved from planning into execution, operating profit grew from £30.3m in the first half to £42.2m in the second (H2). This is a significant turnaround for the Group, and was based on excellent work from the cost reduction workstreams. However, we can only take cost out of the business once – and ultimately shareholder value is created by growing our revenues. This means better meeting the needs of our customers. In terms of financial performance, the first half of the year was challenging. The hot British summer cut attendance in our venues, with a knock-on impact on revenues. Our UK digital business started to improve – though from a weak position following a reduction in marketing investment in the previous year.  So, I was pleased to see H2 revenue growth in both Grosvenor and Mecca, and a 14% H2 growth in the UK digital business. In Spain, YoBingo had an excellent first half. It slowed a little in H2 but has some very exciting initiatives in the pipeline. The Enracha venues business continues to perform well and also has some important developments coming through. In addition to the early successes achieved by the transformation programme, we have announced the acquisition of Stride Gaming plc. We expect this transaction to close in the next couple of months, and it should add much needed scale to our digital business. Rank is a good business and I would not have joined the Group if I didn’t think there was a sizeable opportunity to improve its performance. Doing just that has been my focus and that of the management team. We made a number of important personnel changes in the year and have considerably strengthened the team. As a result, we are now in a much stronger position in terms of organisational capability to drive change and to do so at pace.Within the venues businesses, in both the UK and Spain, there are opportunities to reduce cost and grow revenues. The Grosvenor business made some material cost savings by introducing a new operating model involving fewer levels of management and the more appropriate scheduling of colleagues to meet customer demand. Cost saving is inevitably front-loaded in business transformations, because it is generally easier to deliver than revenue growth. So, that is what we have focused on. However, we have also been pursuing some key revenue growth opportunities that are more fun and more rewarding for colleagues across the Group. This is now the direction in which we are heading because this is not a business short on opportunity.While I am disappointed to be reporting a decline in the Group’s operating profit year-on-year, I am pleased with the groundwork we have put in place to turn things around, and expect that the results of our initiatives will become increasingly clear. At the end of his first full year in charge, we’ve spoken to chief executive John O’Reilly about how he feels the year has gone.15Strategic reportChief Executive’s Q&A continued

What do you see 
as Rank’s biggest 
opportunities  
from here?

In the past year the management team has 
reviewed the Group’s ambition, purpose 
and strategy. 

We concluded that there’s nothing much 
wrong. It’s just that we haven’t been precise 
enough in delivering these things. 

As a result of the review, we have set an 
ambition to become a £1bn revenue business 
by 2023 and re-stated our strategy for how 
we will achieve this. 

I would like to emphasise the importance of 
our purpose. This is to excite and to entertain. 
We are in the entertainment business and 
ultimately our customers come to us to have 
fun – and I speak as someone who thoroughly 
enjoys gambling. Many of our key revenue 
growth opportunities centre on ensuring that 
we deliver fun and entertainment to our 
customers. The more customer-centric we 
are as a business, the more successful we 
will be – and there is a big opportunity for us 
to do just that.

In Grosvenor we are testing new casino 
propositions, new gaming products and new 
casino designs to meet the needs of today’s 
consumers. We are also focused on meeting 
the needs of our customers who do not 
distinguish between channels in anything 
like the way that we do. 

We are also trialling new bingo formats and 
improving the proposition for both our online 
and Mecca venue customers. We have some 
exciting ideas in the pipeline. The same applies 
to Enracha and also to the YoBingo business. 

There is a lot to do – but we will have a lot of 
fun doing it.

What are your  
priorities for  
2019/20?

Most important to us is maintaining the 
momentum of the transformation programme. 
I see this programme as a way of working. 
We get ideas from across the business which 
we put through the rigour of the programme 
to ensure those that make the cut are then 
properly resourced and brilliantly delivered. 
To plagiarise a famous Gary Player quote, 
the more we practise, the luckier we get. 

As it is a constantly developing plan, we always 
need more ideas for generating revenues or 
reducing costs. And the best ideas come 
from colleagues in the business who are 
closest to our customers.

The transformation programme has made a 
great start and I can see and feel that we are 
turning things around. Our priority for 2019/20 
is to return the business to long-term, 
sustainable revenue growth. That’s the biggest 
challenge for the coming year.

But it’s not the only one. We also expect to 
complete the acquisition of Stride and integrate 
it into Rank’s digital business. Buying Stride 
will create more scale in our digital business; 
strengthen our management team; deliver cost 
and revenue synergies; and bring in proprietary 
technology – which is a key attribute in terms 
of accelerating growth both in the UK and 
internationally. 

The Group has a big opportunity, and it is one 
that we intend to maximise.

“The Group has a big opportunity, and 
it is one that we intend to maximise.”

16  The Rank Group Plc Annual Report and Financial Statements 2019

Stakeholder engagement

Strategic report

Understanding  
their needs

Why we  
engage
Understanding our customers’ 
changing needs and behaviours 
helps us ensure our service satisfies 
them. It also enables us to attract 
new customers to the experiences 
we offer.

Key areas  
of interest
 • Safer gambling
 • Affordability
 • Relevance of offer
 • Customer experience

How we engage  
and respond
 • Customer interactions through our 

venues

 • Customer feedback
 • Focus groups
 • Websites
 • Social media
 • Customer Solutions Hub interactions

Customers

Employees

We depend on the passion and 
commitment of our employees to 
implement our strategy and ensure 
our customers are served in the 
best way. Engaged employees are 
the best ambassadors for our 
business.

Communities We engage with the communities 

Regulators  
& legislators

where our customers and 
employees live.

Safe and fair gaming is a key pillar 
of our strategy, and underpins our 
commitment to our communities.

Regulators and legislators play a 
key role in shaping the gambling 
landscape.

Unintended consequences of 
regulation can adversely impact 
our ability to offer the best 
experience to our customers.

 • Working environment
 • Effectiveness of 
communications

 • Board appointed non-executive 

director responsible for employee 
engagement

 • Career development and 
progression opportunities

 • Employee Opinion Survey
 • Meetings with appointed employee 

 • Safer gambling

 • Employment
 • Reputation
 • Safer gambling

representatives and key influencers in  
the business

 • Charity partnership with Carers Trust
 • Volunteering and fundraising

 • Compliance with regulation
 • Safer gambling

 • Ongoing dialogue
 • Sector association memberships
 • Participation in public consultations
 • External adviser network

Shareholders 
& investors

As a publicly listed company we 
have to provide fair, balanced and 
understandable information to our 
shareholders and investors, so that 
they are able to make informed 
investment decisions.

 • Strategy, performance and 

outlook

 • Leadership capability
 • Executive remuneration
 • Dividend policy

 • Ongoing dialogue and meetings
 • Access to management
 • Quarterly reporting
 • Annual Report
 • Investor roadshows and conferences
 • Corporate website

Link to  
strategy

1

5

6

5

5

1

4

2

3

2

5

3

6

17

 
 
 
 
 
 
Understanding our market

Our environment

UK economic 
environment

 • Higher inflation has squeezed real household incomes 

Our response
 • Focus on delivering a relevant and engaging 

and this has inhibited consumer-led growth

leisure experience to our customers

 • Brexit-related uncertainty is impacting 

economic growth 

 • Continued focus on good cost discipline 
to manage increasing operating costs

 • Forecasters are pointing to moderate growth in both 

 • Ensure the Group is operating effectively and 

UK GDP and consumer spending 

efficiently through the transformation programme 

Link to  
strategy

1

3

Technology

 • Industry innovation slower than other sectors, 

 • Continue our dialogue with the UK 

resulting in customer expectations not being met
 • Product innovation inhibited by the licensing regime 
 • Mismatched product innovation drivers between 

suppliers and operators

regulators around new gaming concepts 
and product innovation

 • Closer working relationships with our product 
suppliers to better address customer needs 

1

2

4

Sustainability 

 • Hard to attract high-calibre people to work in the 

gambling industry due to negative public perception 
and intense media attention 

 • Focus on improving reward and recognition 
for colleagues across all levels to improve 
retention and attraction of talent

4

5

 • Potential restrictions on employees to work in the 
UK following Brexit may restrict an already limited 
labour base

 • Investment in a comprehensive development 
and educational plan for colleagues to ensure 
talent is developed and retained

 • Restricted labour base hinders Rank’s efforts to recruit 
the best people to offer the best customer experience 

18  The Rank Group Plc Annual Report and Financial Statements 2019

 
 
 
 
Strategic report

Our industry

The Group operates  
in the UK, Spanish  
and Belgium  
gambling markets.

The Group has:

144

venues in the UK, Spain  
and Belgium operating  
under the Grosvenor Casinos,  
Mecca and Enracha brands.

Total UK gambling market size1,2

Retail 
casinos
£1,075m

Retail 
bingo
£678m

Other operators: 67%

Rank’s share: 33%

Other operators: 70%

Rank’s share: 30%

Online 
casinos
£2,991m

Online 
bingo
£178m

Other operators: 98%

Rank’s share: 2%

Other operators: 55%

Rank’s share: 45%

Total Spanish gambling market size2

Retail 
bingo
£508m

Online 
bingo
£19m

Other operators: 92%

Rank’s share: 8%

Other operators: 55%

Rank’s share: 45%

1. UK Gaming Commission (GGR)
2. H2 Gambling Capital (GGR)

19

Machine stakes and returns
Maximum 
stake
£5
£2
£2
£2
£2
£1

Machine category
B1
B2
B3
B3A
B4
C
D (different variants)

Maximum 
prize
£10,000
£500
£500
£500
£400
£100
10p to £1 £5 to £20

Digital
Rank operates its UK customer facing digital 
businesses (Grosvenor Casinos and Mecca) 
through Alderney and UK remote gambling 
licences. Rank’s Spanish digital businesses 
(Enracha and YoBingo) operate through 
Spanish remote gambling licences.

Our digital revenues are subject to remote 
gaming at 21% for the UK and 20% for the 
Spanish online businesses. 

Market review

Across our Grosvenor  
venues we have:

1,337

B1/B2 machines

65

B3/C/D machines

1,665

Electronic casino  
terminals

Across our Mecca  
venues we have:

2,132

B3/B4 machines

2,906

C/D machines

12,893

Electronic casino  
terminals

Retail 
Rank operates 144 licensed venues through 
its Grosvenor Casinos, Mecca and Enracha 
brands. Our retail units are located across 
Great Britain, Spain and Belgium.

Casinos – Great Britain
There are 151 casino licences operating in 
Great Britain, of which Grosvenor Casinos 
operates 64 across its 52 venues. In 
addition, Grosvenor Casinos holds nine 
non-operating licences.

All 52 Grosvenor Casinos, apart from its casino 
in Luton, operate under Gaming Act 1968 
licences. These licences allow a maximum 
of 20 machines which can be any machines 
category B to D (except B3A machines), or 
any number of category C or D machines.

Across our Grosvenor Casinos estate we 
have a total of 1,337 B1/B2 machines, 
65 B3/C/D machines and 1,665 electronic 
casino terminals.

Casinos in the UK are subject to casino duty 
(from 15% to 50%) on casino games and 
poker and machine gaming duty (20%) on 
gaming machines. Further detail can be found 
on page 46 in the tax fact file.

Bingo – Great Britain
There are 336 licensed bingo venues operating 
in Great Britain, excluding holiday parks and 
arcades, of which Mecca operates 82.

A licensed bingo venue can offer B3, B4 and 
category C and D machines. The number of 
B3 or B4 machines is restricted to 20% of 
the total number of gaming machines provided 
in the venue. The number of category C and D 
machines can be unlimited.

Across our Mecca estate we have a total 
of 2,132 B3/B4 machines, 2,906 C/D 
machines and 12,893 electronic 
bingo terminals.

Bingo in the UK is subject to bingo duty (at 
10%) on main stage and interval bingo and 
machine gaming duty (between 5% and 20%) 
on gaming machines. Further detail can be 
found on page 46 in the tax fact file.

20  The Rank Group Plc Annual Report and Financial Statements 2019

Strategic report

Our strategy

Our strategic 
framework

Purpose
Working together to create exciting environments that reflect the changing needs and expectations  
of our customers and colleagues, delivering stimulating and entertaining experiences every time,  
To Excite and To Entertain.

Ambition
To become a £1 billion revenue international gaming company by 2023, transforming our business  
and consistently exceeding our customer and shareholder expectations

Values

Service

Teamwork

Ambition

Responsibility

Solutions 

Our strategic pillars

1

2

3

4

5

Create a compelling 
multi-channel offer

Build digital  
capability and scale 

Continuously evolve  
our venues proposition

In the markets where we 
operate, Rank is one of the few 
gaming companies in a position 
to provide customers a genuine 
multi-channel gaming offer. We 
have a number of key assets, 
including 144 venues, our 
membership-based models, our 
loyalty and reward programmes 
and the high level of engagement 
that our team members enjoy 
with customers.

We have built strong positions in 
venues-based gaming which we 
are seeking to replicate across 
our digital channel. In 2018/19, 
our digital operations generated 
20% of Group revenue. Across 
the UK as a whole, digital 
channels now represent around 
47% of the gambling market 
(excluding the National Lottery), 
presenting a significant growth 
opportunity.

Our casino and bingo venues 
remain a material part of our 
business, providing entertainment 
for millions of customers each 
year and generating the majority 
of the Group’s revenue and 
profits. By continuously evolving 
our venues (in terms of product, 
environment and service) and by 
creating new concepts, we are 
constantly enhancing the 
experiences that we offer 
our customers.

Consistently improve  
our customer experience 
through innovation

Our customers are at the heart of 
our business, and we are always 
looking for new ways to support 
and entertain them. We invest in 
new technologies that drive 
efficiencies across the Group to 
the benefit of our customers. We 
also regularly invest in and 
introduce innovations that make 
the customer experience even 
better – both in our venues 
and online. 

Be committed to safe  
and fair gaming 

We are committed to operating in 
a responsible manner and have a 
clear awareness of the harm that 
can arise from gambling. We 
recognise the importance of 
continuous innovation to refine 
our approach to making gambling 
as safe as possible. We work to 
proactively identify and interact 
with those customers who show 
signs of problem gambling.

6

Within an environment which enables our colleagues to develop, be creative and deliver exceptional service

21

 
 
 
 
 
 
Our strategic progress

Creating a compelling 
multi-channel offer

1

Build digital  
capability and scale

2

Continuously evolve 
our venues proposition

3

What we said
 • Launch and roll-out Grosvenor One across the casino 

estate; and

What we said
 • Support the ongoing growth of YoBingo.es;
 • Launch a new content management system (‘CMS’) 

What we said
 • Completion of second phase of refurbishment at 
Grosvenor’s Barracuda casino in London; and

 • Continue the development of an omni-channel 

for Grosvenor digital;

offer for Mecca.

What we did 
 • Grosvenor One was successfully rolled out across 

all 52 casinos; and

 • Exploratory work commenced into creating a 

new omni-channel service for the Mecca brand.

What we are going to do
 • Enhancements to Grosvenor One customer sign 
up and other user journeys plus increased focus 
on the customer benefits; and

 • Further development of an omni-channel 

Mecca service.

Key performance indicator
During the year the Group has focused on improving data 
quality within the business. Multi-channel customer 
numbers remain the appropriate measure however due 
to an ongoing data cleansing exercise we are unable to 
provide a meaningful number for 30 June 2019.

 • Deliver a suite of improvements to our promotion 

and bonus tools;

 • Appointment of new digital games suppliers to provide 
our customers with bespoke and exclusive games; 
and

 • Increase customer acquisition marketing investment 

underpinned by strong return on investment analytics. 

What we did
 • Ongoing development of the YoBingo.es offer;
 • Development of YoCasino.es and YoBingo.pt;
 • Successful launch of new CMS for Grosvenor digital 

customers;

 • Go live of a new enhanced buy in and other bonuses 

for Mecca and Grosvenor;

 • Plans approved, and work commenced on the 

development of new bespoke slot games;

 • Continued to evolve our predictive and attribution 
capability around digital marketing investments; 
 • Successfully integrated the YoBingo business; and
 • Rank’s offer for Stride Gaming plc.

What we are going to do
 • Investment into and development of Grosvenor’s 

sportsbook offer;

 • Develop a suite of proprietary games;
 • Launch of a Grosvenor daily retention game;
 • Continue with enhancements to customer user and 

payment journeys;

 • Automation and improvements to lifecycle 
management and CRM more generally;
 • Launch of YoCasino.es and YoBingo.pt; 
 • Complete the migration of Grosvenor’s customer 

base to the new CMS and commence the migration 
of Mecca’s customers; and

 • Successfully conclude the acquisition of Stride 
Gaming plc and commence its integration with 
Rank Digital.

Key performance indicator
Following a recent review of the strategic pillars it was 
decided that net gaming revenue (‘NGR’) was a more 
appropriate measure than the previously stated KPI of 
number of digital customers.

Digital net gaming revenue (£m)

 • Continuation of renegotiations with venue landlords 

to re-gear and extend leases whilst reducing 
property costs.

What we did
 • Refresh completed at Grosvenor’s flagship Victoria 

casino in London with improvements to the electronic 
product offer and VIP facilities;

 • Following the appointment of a new VIP team, 

focus on developing existing and acquiring new 
VIP customers;

 • Refurbishment at the Barracuda casino in London 
successfully completed providing a more suitable 
environment for its customer base; 

 • Refurbishment of the Sheffield casino providing 
customers with a wider non-gaming offer and 
improved electronic gaming experience;
 • Continued development of Mecca’s wider 

entertainment offer with events such as premium acts 
(e.g. 5ive), Bonkers Bingo, DJ Nights and Rewind 
Festivals (multi-act nights); 

 • ‘Players’ bingo concept launched at our Camden 

venue; and 

 • Ongoing negotiations with venue landlords to re-gear 
and extend leases whilst reducing property costs.

What we are going to do
 • Open a new casino concept at our Brighton venue;
 • Continue to upgrade casino slots estate across all 

venues;

 • Investment in a new outdoor customer facility 

at the Victoria casino incorporating live gaming;
 • Accelerated programme of development in the 

Grosvenor estate based upon learnings from recent 
investments;

 • Roll out of three standalone Enracha Stadia 

concept venues;

 • Additional initiatives to modernise the Mecca brand 

and product/service offering; and

 • Further development of Mecca’s bingo and 

cashline offer.

Key performance indicator
Following a review of the strategic pillars it was decided 
that customer visits is the appropriate measure.

Venues customer visits (‘000)

2019

2018

118.5

96.7

2019

2018

17,281

18,708

22  The Rank Group Plc Annual Report and Financial Statements 2019

Strategic report

4

Consistently improve 
our customer 
experience through 
innovation

Committed to safe  
and fair gaming

5

6

Within an environment 
which enables our 
colleagues to develop, 
be creative and deliver 
exceptional service

What we said
 • Introduction of Ticket-In-Ticket-Out (‘TiTo’) for table 

What we said
 • This pillar was only recently added to the Group’s 

What we said 
 • This pillar was only recently added to the Group’s 

gaming; and

 • Self-service TiTo cash terminals to be installed across 
casinos to allow customers to buy in and cash out 
their TiTo tickets.

What we did
 • Home delivery trials of food and drink from our London 

casinos through a third-party partnership taking 
advantage of quieter periods in our venues’ kitchens; 
and 

 • Self-service TiTo cash terminals, introduced across a 

strategic overview. Further details on Rank’s approach 
to safe and fairer gambling can be found on page 26.

What we did
 • Began a trial in five casinos of using algorithms 

designed and built by Focal Research to help us 
detect potentially at-risk behaviour among slot 
machine players;

 • Established a dedicated safer gambling team 
within our Sheffield Customer Solutions Hub;
 • Began a trial of affordability modelling in our 

majority of the casino sites.

digital business:

What we are going to do
 • Launch of TiTo for casino table gaming;
 • Extension of home delivery for food and drink from our 

provincial casino kitchens;

 • Examined the potential use of open-banking as a 
way of improving customer due diligence; and
 • Implemented the first phase of time and money 

controls to our casinos’ slot machines.

 • Launch of an automated ticket vending machine 

dispensing pre-bundled bingo books;

What we are going to do
 • Better target our customer interactions with those 

 • Installation of fixed Mecca Max positions to be trialled 

most at risk; 

to improve customer experience;

 • Go live with cross channel liquidity for Mecca; and
 • Introduction of TiTo across all Mecca venues.

Key performance indicator
This is a new strategic pillar for the Group and an 
appropriate measure is currently under review.

 • Extend the Focal Research trial to include electronic 

roulette play and roll-out across the Grosvenor estate;
 • Reduce our reliance on less sophisticated systems of 

triggers and alerts in our retail businesses;

 • Further pursue the assessment of affordability risk, 

reducing our reliance on generic thresholds and those 
based only on financial metrics; and

 • Refresh and reinvigorate our approach to customer 
messaging to encourage safer gambling behaviour.

strategic overview. Further details on Rank’s approach 
to creating the right environment for our employees 
can be found on pages 28 to 30.

What we did 
 • Revisited Rank’s strategy and culture statements to 
ensure they are still relevant and appropriate in light 
of Rank’s new ambition;

 • Reviewed and created new communication and 

employee engagement forums to ensure employees 
are ‘being heard’ and messaging across the business 
is consistent; and

 • Harmonised employee awards schemes across 

support offices.

What we are going to do 
 • Roll-out of Leading@Rank and Managing@Rank to 
enhance our employee development programmes;

 • Re-launch of a new Group intranet to improve 
engagement with, and communication of, key 
business issues;

 • Define and celebrate sub-cultures within the Group; 

and

 • Ensure our leaders take responsibility for role-
modelling our values to drive cultural change.

Key performance indicator

Employee engagement score (%)

Key performance indicator
This is a new strategic pillar for the Group and an 
appropriate measure is yet to be assigned.

2019

2018

66

74

23

Operating  
responsibly
Operating responsibly

26

Teamwork

“Everyone in the team had a different approach, 
skill set and experience to offer, and through 
regular collaboration sessions, everyone’s  
views were heard. The diversity of opinion,  
as well as the empowerment of various teams, 
made this a successful project that brought with 
it new solutions to problems.” 

Maliq Ali
Quality Assurance Manager, Gibraltar

Building the new content management system for Grosvenor’s digital website 
was a two-year-long project for our digital team. And the final stage was critical, 
transferring customers successfully to the new site in a controlled way.

A 28-strong team with different skill sets and based in different locations, 
from Gibraltar to Sheffield and Maidenhead, came together to provide 
solutions that not only supported the business objective but improved our 
customers’ experience.

Our offering encouraged customers to try the new site, while enabling them  
to go back to what they were used to if they wished. They were in control. 

Once the technology team had completed the change, customers were 
contacted about how they felt about it, good and bad. 

“This project has been a key enabler within the digital business,” says Maliq. 
“And this final stage has excelled due to the collaboration across teams 
and locations that had previously not worked together.”

Our purposeOperating responsiblyOur purpose – working together to create exciting environments that reflect the changing needs and expectations of our customers and colleagues, delivering stimulating and entertaining experiences  every time, To Excite and To Entertain.26 The Rank Group Plc Annual Report and Financial Statements 2019Strategic report

Our customers…

Safer gambling  
2018/19 in review
Rank is committed to providing a safe 
gambling environment for its customers, and 
developing a culture where the desire to do 
so is evident in the decisions that we make, 
the products that we offer and the service 
we deliver.

As the emphasis during the year has shifted 
towards ‘safer’ gambling, rather than simply 
promoting responsible gambling, we have 
focused on two clear objectives, namely to:

 • consider the products and the environments 
where we offer gambling, assess their risks, 
and work to make them safer in the first 
instance; and

 • promote safer participation by our customers 

in the gaming that we do offer.

This developed into a refreshed policy and 
new strategy endorsed by the safer gambling 
committee, and a specific workstream within 
the transformation programme, with initiatives 
proposed from around the business.

During the year some of the initiatives that 
launched or progressed are:

 • a trial in five casinos of complex algorithms 
developed in partnership with the Canadian 
company Focal Research, designed to help 
us detect potentially at-risk behaviour among 
slot machine players. Grosvenor is 
committed to completing this trial and to 
extending the use of the ALeRT system 
across all casinos in the coming year;

 • establishing a dedicated safer gambling 
team within our Sheffield Customer 
Solutions Hub;

 • a trial of affordability modelling in our digital 

business and a proof-of-concept (in 
partnership with Experian) to examine the 
potential use of open-banking as a way of 
improving customer due diligence;

 • implementing the first phase of time and 
money controls to our casinos’ slot and 
electronic roulette machines.

Cross-industry working
In collaboration with other operators, we 
continue to examine how to support better 
youth education, industry marketing codes 
of practice, and improvements to the controls 
and tools we offer to customers to manage 
their gambling.

Rank is committed to working with others to 
help fund a truly national programme of 
education and treatment for problem gambling. 
We believe that these vital services should be 
readily accessible to anyone who may benefit 
from them.

Safer gambling in the year ahead
During 2019/20 our initiatives will focus on:

 • better targeting of our customer interactions 

with those most at risk;

 • reducing our reliance on less-sophisticated 

systems of triggers and alerts in our 
retail businesses;

 • further pursuing the assessment of 

affordability risk, reducing our reliance on 
generic thresholds and those based only 
on financial metrics;

 • sharing best practice internationally between 

our business units; and

 • refreshing and reinvigorating our approach 
to customer messaging to encourage safer 
gambling behaviour.

We are increasingly moving away from 
considering the risks of, for example, money 
laundering and problem gambling in isolation. 
Instead, we are making progress towards a 
more holistic review of customer risk and we 
will continue to invest in this area in the year 
ahead. Specifically, we will start using 
socio-economic and demographic data to 
inform our risk assessments and interaction 
with customers who may be playing beyond 
their means or may be at risk of gambling-
related harm. We will also continue to improve 
the quality and accessibility of our player data, 
including cross-channel transaction data, to 
support a better overview of risk for customers 
that play both online and offline.

As policy-makers, regulators and stakeholders 
more generally continue to pay close attention 
to gambling to ensure it operates in a 
responsible and safe manner, and as our 
business continues its wider transformation, 
we must ensure that our approach to safer 
gambling develops in tandem. We are 
committed to doing so.

27

 
Operating responsibly continued

Our employees…

Culture
Every day, we rely on our employees to deliver 
our promise to excite and entertain. In return, 
our employees rely on us to deliver what they 
need. Culture isn’t a one-way street. 

That’s why in Q2 we asked if our values 
(Service, Teamwork, Ambition, Responsibility 
and Solutions) are still the right fit. 

The overwhelming answer was yes.

There were some “buts…” But that’s why we 
asked the question in the first place.

So, over the past year we have:

Diversity and inclusion
When it comes to enhancing diversity, our 
actions need to be… well, diverse. And during 
the year we have:

 • partnered with Global Diversity Partnership 
to deliver unconscious bias workshops 
across the business;

 • appointed diversity champions across 
our business to help roll-out diversity 
and inclusion and unconscious bias 
awareness training;

 • implemented a diversity dashboard
 • improved recruitment processes with a focus 

 • updated how we describe our 

on gender;

 • integrated diversity into our key development 

programme, ‘Managing at Rank,’ and 
Leading in Rank course; and

 • made Enhanced Paternity Pay available to 

senior employees.

In addition, we continued our partnership with 
WiH2020 and our employees took part in their 
mentoring programme and masterclass series. 
We also created a new family network group to 
provide support for employees who have 
recently started a family and for those about to 
have children1.

Board
Senior 
management
Whole 
Company

Male
8 (89%)

Female
1 (11%)

24 (71%)

10 (29%)

4,254 (51%)

4,168 (49%)

STARS values;

 • created a culture dashboard;
 • increased internal engagement through 

focused employee sessions and the Group’s 
intranet; and

 • reviewed the Group’s ambition, purpose and 
strategic pillars to ensure they are relevant 
and appropriate.

As part of the transformation programme, 
for example, we have focused on ensuring 
our employees have the capability to work in, 
and contribute to, a high-performance culture. 
By that we mean an environment where 
colleagues strive to do their best and take 
ownership in delivering. Such a move should 
help us to achieve our ambition, purpose and 
strategic goals.

The Group already has established cultural 
attributes, such as ensuring our customers 
are provided with an experience that is both 
safe and fair. This culture is underpinned by 
sub-cultures across our businesses respecting 
diversity and difference, so workplace 
transformation and transition can occur 
more effectively. 

During 2019/20 we will continue to focus 
on boosting engagement and embedding 
a high-performance culture across 
the organisation.

Male: 8

Female: 1

Male: 24

Female: 10

Board

Senior 
management

Male: 4,254

Female: 4,168

Whole 
company

1.  Senior management is as defined in the Companies Act 2006 (Strategic Report and Directors’ Report) Regulations 2013, and includes: i) persons responsible for planning, 

directing or controlling the activities of the company, or a strategically significant part of the company, other than company directors, and ii) any other directors of undertakings 
included in the consolidated accounts. 

28  The Rank Group Plc Annual Report and Financial Statements 2019

 
Employee engagement
The Group takes employee engagement very 
seriously and is always looking at ways to 
ensure that colleagues have a chance to share 
their views on what works well and what could 
be improved. There are a variety of forums 
for employees to participate in throughout 
the year.

Employee voice:
Employee voice meetings are held bi-annually 
and are attended by elected representatives 
from different areas of the business. They are 
also attended by John O’Reilly, chief executive, 
and other members of the Rank executive 
committee who are there to listen and assist 
with any required action planning. Subjects 
discussed included working environments and 
Group policies.

Talking STARS and Leading STARS:
The Talking STARS and Leading STARS 
forums are new forums created to supplement 
the already established employee voice 
meetings. Key individuals from across the 
business were invited to debate key strategic 
issues impacting the Group.

Talking STARS participants included 
colleagues from across the business whereas 
Leading STARS was aimed more at colleagues 
from Rank’s leadership community. 

Following these meetings, the following were 
identified as areas that required attention 
going forward:

 • improvement of cross Group 

communications centrally and by managers;

 • greater awareness needed of personal 

development opportunities; and

 • issues around attracting talent to the Group.

Strategic report

66%

Engagement score
Pulse survey January 2019.

Employee opinion survey:
During the year, the Group moved from 
running two full Group-wide employee opinion 
surveys to just one in July 2019, however a 
high level ‘pulse’ survey was carried out in 
January 2019 to ‘temperature check’ 
engagement across the Group.

Outputs from all the above forums are shared 
with the Rank executive committee and the 
Rank Board.

The results from the 2019 opinion survey are 
currently under review and were not available 
for this report.

However, the pulse survey, carried out in 
January 2019, showed employee engagement 
fell by 8ppts to 66%.

The results from the 2019 engagement 
survey are under review and further detail 
will be available in the 2020 Annual Report 
and Financial Statements.

Talking STARS  
and Leading  
STARS 
(October)

Employee  
Voice  
(September)

Employee Opinion 
Survey Pulse 
(January)

Annual employee 
engagement cycle

Employee  
Opinion Survey 
(July)

Employee  
Voice 
(March)

Talking STARS 
and Leading  
STARS 
(March)

29

Operating responsibly continued

Disability
Rank is committed to ensuring that people  
with disabilities are encouraged to apply  
for roles with the Group and are supported 
while at work. 

Human rights
The Board agreed that it is not necessary for 
the Group to operate a specific human rights 
policy at the moment. Our policies already 
comply with relevant laws and respect the 
human rights of our employees and other 
stakeholders in the business. 

Health and safety
The key objectives within the 2018/19 health 
and safety (H&S) plan were to: 

 • improve H&S awareness across the Group; 
 • reduce paperwork by introducing a 

computerised system for assessing display 
screen equipment, and using a central 
database for training, for example in knife 
handling, and ensuring that chemical and 
food allergen training is completed for all 
134 UK clubs; and

 • reduce the number of employee and 

customer slips, trips and falls (STF) as well 
as burns accidents in the UK by 5% 
compared to the previous year. 

Over the year we ensured that general 
managers were trained in the Risk Assessment 
process; that data sheets and assessments 
were in place for maintenance chemicals; and 
that our fire door training project was prepared 
and signed-off with a start date of 1 July 2019. 

We launched the display screen equipment 
project in July 2019, and all other training 
including knife handling, COSHH and allergen 
training has been put in place. 

We looked to reduce both burns and slips, 
trips and falls (STF) by 5%. Year to date we 
have exceeded our objectives, with burns 
reduced by 26% and STFs reduced by 29% 
across the Group. 

30  The Rank Group Plc Annual Report and Financial Statements 2019

Strategic report

Our communities…  
Rank Cares

Rank has been supporting Carers Trust since 
2014, and we’re pleased to say we will be 
doing so again in 2019/20.

Our employees are incredible ambassadors 
for Rank Cares and have raised a further 
£0.3m in the year bringing the total since the 
start of the partnership to £2.3m – a truly 
fantastic achievement. We have baked, cycled, 
run and walked all in the name of fundraising, 
as well as donating a total of 277 volunteer 
hours in 2018/19.

The money raised is made available to the 
charity’s grant-giving programme and has 
so far provided support to 11,000 carers.

About Carers Trust
Carers Trust works to improve support, 
services and recognition for anyone living with 
the challenges of caring, unpaid, for a family 
member or friend who is ill, frail, disabled or 
has mental health or addiction problems.

It does this with a UK-wide network of quality 
assured independent partners and through the 
provision of grants to help carers get the extra 
help they need to live their own lives.

With locally based Network Partners they are 
able to support carers in their homes through 
the provision of replacement care, and in the 
community with information, advice, emotional 
support, hands-on practical help and access 
to much needed breaks.

It offers specialist services for carers of people 
of all ages and conditions and a range of 
individually tailored support and group activities.

To find out more about the work Carers Trust 
does visit its website at carers.org

£0.3m

Raised by Rank Cares

11,000

Carers received 
support

277

Volunteer hours by  
Rank employees

31

Operating Review
Operating review Grosvenor Casinos
Operating review Mecca
Operating review International
Operating review Digital
Financial review
Tax fact file
Non-Financial Information Statement
Risk management

34
36
38
40
42
44
47
48

Ambition

“The transformation programme is clear about its 
mission. We not only aim to achieve the Group’s 
£1bn ambition, but we want to be the best in our 
sector and outshine our competition. We will do 
this by using the full diversity of our resources.” 

 Neil Brown,
Programme Change Manager, Maidenhead 

A is for Ambition. And what we’re ambitious about is transforming our business,  
delivering a step change in performance and ensuring the Group achieves its full 
potential. 

Our five-year transformation programme was launched in December 2018 
by Jim Marsh, our chief transformation officer. 

There are 13 workstreams within the programme, each owned by an executive 
committee member or senior leader. These fall into three main categories:

 • fixing the basics to build a more capable business;
 • managing our cost base better; and
 • driving performance to grow revenue. 

By 2023 we expect revenue to be £1bn. We expect to double our operating 
profit and to have made the best use of our people. 

That’s ambition.

Operating review

Grosvenor venues

34  The Rank Group Plc Annual Report and Financial Statements 2019

Strategic report

Following a challenging first half with  
like-for-like revenue down 5%, Grosvenor’s 
performance improved in H2 with revenue 
up 1%. 

Under the Group’s transformation programme, 
a new casino operating model was introduced 
across the estate focused on removing layers 
of management in our casinos and ensuring 
the scheduling of colleagues’ hours better 
matched consumer demand. The new model 
led to gross labour savings of £8.2m in the 
year. To mitigate any adverse impact on 
customer service, licensed casino employees, 
such as dealers, were largely unaffected by 
the changes.

Further transformation programme initiatives 
began to drive revenue growth in the year 
which were partly offset by lower handle and 
win margin from Grosvenor’s major players. 
The lower major player revenues were almost 
entirely the result of lower win margin primarily 
felt in two London casinos, the Barracuda and 
Park Tower, which experienced a £9.6m 
revenue decline year on year.

During the year we completed two key London 
refurbishments, both aimed at improving the 
customer experience and ensuring each 
casino’s specific customer base is better 
served. The first was at the Barracuda casino 
where a complete refurbishment of the Baker 
Street club has delivered a much-enhanced 
playing environment for higher-spending 
customers. The second was at Grosvenor’s 
flagship Victoria casino. Here we focused on 
making improvements to the gaming floor 
layout alongside a full renewal of the electronic 
roulette and gaming machine offering. 
Trading following the investment has been 
strong. New VIP facilities were completed post 
year-end and plans are underway to improve 
the entrance and outdoor terrace which will 
incorporate live gaming and improved 
customer facilities. These successful 
refurbishments will better inform future 
Grosvenor investments.

In May 2019, we also completed the 
refurbishment of the Sheffield casino. The 
refurbishment was based upon the successful 
Nottingham casino concept which targets both 
traditional and leisure customers. The casino 
now provides an improved food and beverage 
offer alongside state-of-the-art gaming which 
includes tournament electronic gaming, a 
dedicated VIP area and a sports bar.

Key financial performance indicators*

Revenue1,2 (£m)

London4
Provinces4
EBITDA1,3 (£m)

Operating profit1,3 (£m)
Total revenue2
Total operating profit3

FY 2018/19
353.0
128.3
224.7
63.8

44.7
353.2
44.9

FY 2017/18
360.4
129.9
230.5
68.4

47.8
362.4
47.2

H1 YOY
(5)%
(3)%
(6)%
(28)%

(35)%
(5)%
(34)%

H2 YOY
1%
0%
1%
23%

40%
0%
42%

FY YOY
(2)%
(1)%
(3)%
(7)%

(6)%
(3)%
(5)%

1.  Excludes venues openings, closures and relocations.
2.  Before adjustments for customer incentives.
3.  Before exceptional items.
4.  Adjusted for the reallocation of beamed roulette from Provinces to London following tax treatment agreement 

with HMRC.

*  From 1 July 2018, figures exclude the contribution of the Belgian casino which is now reported under 

International venues.

Venues revenue analysis 
£m
Casino games
Gaming machines
Card room games
Food and drink/other
Total5

2018/19
221.7
91.3
14.3
25.7
353.0

2017/18
228.5
90.2
14.6
27.1
360.4

Change
(3)%
1%
(2)%
(5)%
(2)%

5.  Excludes venues openings, closures and relocations.

We also made some key improvements to Grosvenor’s electronic roulette offer during the year, 
including the addition of new electronic roulette machines, product improvements and the 
introduction of tournament play at our Sheffield and St Giles casinos. The performance of 
Grosvenor’s electronic roulette offer has improved following these investments and was 
particularly strong in the later part of Q4 following the introduction of the £2 maximum stake 
for B2 machines in UK betting shops. 

Key non-financial performance indicators 

Customer visits (000s)6,7

London
Provinces

Spend per visit (£)6,7

London
Provinces

2018/19
6,502
1,325
5,177
54.29
96.83
43.40

2017/18
6,804
1,303
5,501
52.97
99.69
41.90

Change
(4)%
2%
(6)%
2%
(3)%
4%

6.  Excludes venues opening, closures and relocations.
7.  Unaudited.

Reduced staffing following the introduction of the new casino operating model led to inaccuracies 
in the manual counting of customer visit numbers in H2. Sample testing suggests that the figures 
could be understated by 5-10%. Any understatement in customer visits will result in overstated 
spend-per-visit numbers. We are currently looking at technology solutions to address this issue 
going forward.

During the year, an exceptional impairment charge of £10.7m was recognised relating to five of 
Grosvenor’s casinos.

35

 
 
Operating review continued

Mecca venues

36  The Rank Group Plc Annual Report and Financial Statements 2019

Strategic report

Key financial performance indicators

Revenue1,2 (£m)
EBITDA1,3 (£m)
Operating profit1,3 (£m)
Total revenue2
Total operating profit3

FY 2018/19
199.9
40.5
30.0
202.1
28.6

FY 2017/18
203.2
41.7
30.1
208.1
28.6

H1 YOY
(3)%
(10)%
(8)%
(4)%
(10)%

H2 YOY
0%
3%
5%
(2)%
8%

1.  Excludes venues closures.
2.  Before adjustments for customer incentives.
3.  Before exceptional items.

Key non-financial performance indicators

Customer visits (000s)4,5
Spend per visit (£)4,5

4.  Excludes venues opening, closures and relocations.
5.  Unaudited.

2018/19
8,676
23.04

2017/18
9,508
21.37

Spend per visit increases were seen across all revenue categories in the year.

Venues revenue analysis 
£m
Main stage bingo
Interval bingo
Amusement machines
Food and drink/other
Total6

2018/19
36.0
72.0
67.0
24.9
199.9

2017/18
36.1
74.7
66.9
25.5
203.2

6.  Excludes venues openings, closures and relocations.

Luda 

FY YOY
(2)%
(3)%
0%
(3)%
0%

Change
(9)%
8%

Change
0%
(4)%
0%
(2)%
(2)%

In 2017/18, three new high street bingo shops were opened under the Luda brand. The Luda 
concept targeted a more casual customer base with a highly accessible electronic bingo offer 
alongside gaming machines and a convenient food and beverage offer. Despite considerable 
experimentation with the customer offering, revenues have remained below the breakeven point 
and the decision was taken to close all three Luda shops. All three shops ceased trading in July 
2019 and closure costs are estimated to be £2.0m, principally reflecting future lease obligations.

Mecca’s like-for-like revenue was down 2% 
in the year resulting from a 9% fall in customer 
visits offset by an 8% increase in spend per visit.

During the year, Mecca reviewed the 
relationship between the price to play and 
the prizes on offer with a focus on enhancing 
the value for our customers. This led to the 
introduction of lower priced sessions in the 
quieter mid-week sessions and guaranteed 
big prizes at the busier weekend sessions.

Mecca’s offer was further enhanced by a 
number of transformation initiatives including 
the development of new games and side 
bets and extending the length of afternoon 
bingo sessions.

The drive to improve the offer began to bear 
fruit in H2 with Mecca growing revenue, albeit 
modestly and against a weak comparative 
period, the first time since H2 2016.

During the year, Mecca also progressed 
several transformation programme initiatives 
aimed at enhancing the gaming machine offer 
which included the introduction of new and 
upgraded machines offering new and popular 
games titles. The accessibility of machines 
was also addressed by some clubs moving 
their machines to the more prominent, but less 
used, foyer area and extending opening hours 
across some locations. Effective management 
of the machine estate is critical in delivering the 
right customer experience and to this end new 
in-club teams were introduced solely focused 
on machine management.

Mecca’s wider entertainment offer, now a 
well-managed and coordinated programme, 
continued to contribute to revenue and 
operating profit in the year. It has a strong 
audience appeal and has broadened the 
attractiveness of Mecca clubs within their 
local communities. 

Operating costs continued to be tightly 
controlled with savings delivered through 
more efficient rotas and promotional costs.

Three clubs (Ashford, Ellesmere Port and 
Catford) were closed early 2018/19 as part 
of our ongoing estate review.

On 16 August 2019, Rank entered into a 
conditional agreement to sell five Mecca 
bingo clubs (Cwmbran, Greenock, Hyde Road, 
Ipswich and Leith) to Club 3000 for £2.2m. 
The five clubs’ contribution to Mecca’s 
operating profit is not material and the 
disposals are expected to be completed 
over the coming months.

37

 
 
Operating review continued

International venues

38  The Rank Group Plc Annual Report and Financial Statements 2019

Strategic report

Key financial performance indicators

Revenue1,2 (£m)

Enracha
Grosvenor Belgium 

EBITDA1,3 (£m)
Operating profit1,3 (£m)

Enracha
Grosvenor Belgium 

Total revenue2
Total operating profit3

FY 2018/19
44.9
35.3
9.6
12.0
9.3
7.8
1.5
44.9
9.3

FY 2017/18
44.6
35.3
9.3
11.4
8.6
7.4
1.2
45.9
8.8

H1 YOY
1%
(1)%
6%
0%
0%
(3)%
20%
(4)%
(5)%

H2 YOY
0%
1%
0%
10%
16%
13%
29%
0%
16%

1.  Excludes venue closures.
2.  Before adjustments for customer incentives.
3.  Before exceptional items.

Key non-financial performance indicators – Enracha only
2017/18
2,015
17.52

Customer visits (000s)4
Spend per visit (£)4

2018/19
1,977
17.86

4.  Unaudited.

Since 1 July 2018, we have reported Enracha’s 
venues and Grosvenor’s casino in Belgium 
under International venues.

Like-for-like revenue from these venues grew 
by 1% in the year.

Following a challenging first half of the year, 
in which trading was negatively impacted by 
a combination of regulatory change and 
competitor activity, Enracha’s venues grew 
revenue by 1% in H2 as the early benefits of 
the transformation programme were realised. 

Operating at a higher margin, Enracha’s 
gaming machines and sports betting offering 
(branded Enracha Stadium) performed well in 
the year. This supports our decision to invest in 
both the refurbishment and expansion of 
non-bingo gaming and the roll out of the 
stand-alone Enracha Stadium concept venues, 
the first three of which are expected to open 
in 2020.

The Blankenberge casino concession was 
successfully renewed during the year and a 
new 15-year concession will start in January 
2021. Investment in electronic gaming 
products continued to drive strong growth 
in the year. 

FY YOY
1%
0%
3%
5%
8%
5%
25%
(2)%
6%

Change
(2)%
2%

39

 
 
Operating review continuedDigital40 The Rank Group Plc Annual Report and Financial Statements 2019Strategic report

Key financial performance indicators

Revenue1,2 (GGR, £m)

Grosvenor 
Mecca
Enracha

Revenue1 (NGR, £m)

Grosvenor
Mecca
Enracha
EBITDA1,3 (£m)
Operating profit1,3 (£m)
Total revenue2
Total operating profit3

FY 2018/19
131.7
51.1
79.7
0.9
105.5
42.4
62.2
0.9
24.7
19.1
146.3
20.7

FY 2017/18
123.1
47.5
75.0
0.6
95.3
37.4 
57.3 
0.6
24.0
19.6
124.7
19.9

H1 YOY
5%
0%
8%
150%
7%
5%
8%
150%
(2)%
(2)%
16%
6%

H2 YOY
9% 
15%
5%
0%
14%
22%
9%
0%
8%
(3)%
19%
2%

1.  Excludes contribution from YoBingo.
2.  Before adjustments for customer incentives.
3.  Before exceptional items.

Key non-financial performance indicators (UK only)

Customers (000s)4

Grosvenor
Mecca

First time depositors 
(FTDs, 000)4
Grosvenor
Mecca

4.  Unaudited.

YoBingo

NGR growth

2018/19
475
147
328

230
99
131

2017/18
422
153
269

230
101
129

H1 2018/19
39%

H2 2018/19
3%

From 1 July 2018, UK digital, Enracha digital 
and YoBingo were combined into a single 
operating segment which is now disclosed 
as Digital.

Improvements to bonusing led to strong 
growth in net gaming revenue (NGR) for both 
Mecca and Grosvenor in the year, up 9% 
and 13% respectively.

Grosvenor One, Grosvenor’s single account 
and wallet omni-channel offering, was rolled 
out across all of Grosvenor’s casinos between 
January and April. By the end of July 2019, 
over 80,000 casino customers had registered 
with Grosvenor One, of which approximately 
80% were new to Grosvenor’s digital channel. 
There is still plenty of work required to improve 
the customer proposition, however we are 
encouraged by the early results.

The success of Mecca’s new Daily Retention 
Game, a spin to win bonus mechanic, helped 
increase customer numbers and FTDs in the 
year, and we believe increased our share of 
wallet. Grosvenor’s focus on attracting and 
retaining profitable customers led to a 4% 
reduction in active customers in the year.

Like-for-like digital costs rose by 14% in the 
year. This was due to £0.8m of incremental 
RGD on player bonuses, £1.9m of additional 
RGD following its increase to 21% (from 15%) 
from 1 April 2019, increased investment in 
people to strengthen the management team 
and increased depreciation following the 
roll-out of Grosvenor One single account 
and wallet and the introduction of the new 
in-house content management system for 
Grosvenor. The increase in Digital’s cost base 
led like for-like operating profit1 to reduce by 
3% in the year.

The slowdown in the Spanish digital bingo 
market was reflected in YoBingo’s H2 
performance, with NGR growth slowing to 
18% for the full year. The YoBingo 
management team are now fully integrated 
into the Group and, with a new technology 
team based in Barcelona, are well placed to 
drive revenue growth through the launch of 
YoCasino.es and YoBingo.pt in Portugal  
in 2019/20. 

FY YOY
7%
8%
6%
50%
11%
13%
9%
50%
3%
(3)%
17%
4%

Change
13%
(4)%
22%

0%
 (2)%
2%

2018/19
18%

41

 
 
 
Financial review

Financial 
performance

£m
Revenue
Less: customer incentives
Statutory revenue

Operating profit1
Less: net finance charges1
Add: other financial gains and losses2
Adjusted profit before taxation2

Group operating profit before interest and tax
Net financing charge
Taxation
Profit from discontinued operations
Profit after taxation

Statutory earnings per share (EPS)
Adjusted earnings per share3

2018/19
746.5
(51.4)
695.1

2017/18
741.1
(50.1)
691.0

Change
1%
3%
1%

(6)%
0%
100%
(6)%

(22)%
29%
(35)%

(19)%

77.0
(2.8)
0.1
74.3

50.1
(3.4)
(10.8)
–
35.9

9.2
15.0

(20)%
(1)%

72.5
(2.8)
0.2
69.9

39.0
(4.4)
(7.0)
1.5
29.1

7.4
14.8

1.  Before exceptionals as per note 2.
2.  Adjusted profit before taxation is calculated as adjusted profit from continuing operations before taxation to exclude 

exceptional items, the unwinding of the discount on disposal provisions and other financial gains and losses.

3.  Adjusted EPS is calculated using adjusted profit which excludes exceptional items, other financial gains or losses, 

unwinding of the discount on disposal provisions and the related tax effects. Adjusted earnings is one of the 
business performance measures used internally by management to manage the operations of the business. 
Management believes that the adjusted earnings measure assists in providing a view of the underlying performance 
of the business.

For the year ended 30 June 2019, statutory 
revenue increased by 1% to £695.1m reflecting 
the acquisition of YoBingo and the growth in 
our digital business offset by revenue decline 
in our venues businesses.

Operating profit was down by 6% driven by a 
£8.6m increase in the overall cost base, with 
employment savings of £7.9m principally offset 
by increased tax of £7.0m and other 
inflationary cost increases.

The net financing charge before exceptional 
items was flat in the year as surplus cash was 
used to fund the contingent consideration 
payment relating to the prior year acquisition of 
YoBingo and transformation programme costs.

Exceptional items
In order to give a full understanding of the 
Group’s performance and to aid comparability 
between years, the Group reports certain items 
as exceptional to normal trading.

Details of exceptional items can be found in 
note 4 to the financial statements.

The key items in the year were impairments 
of £11.1m on five Grosvenor casinos; 
transformation costs of £10.8m; a provision 
of £8.0m relating to Rank not technically 
complying with the National Minimum Wage 
(‘NMW’) Regulations; £2.2m for professional 
fees on the potential acquisition of Stride 
Gaming plc; and a charge of £2.0m for the 
closure of Luda.

42  The Rank Group Plc Annual Report and Financial Statements 2019

The provision regarding the NMW Regulations 
has arisen because Rank’s historic pay 
averaging practice has not met the strict timing 
requirements of the NMW Regulations. Rank 
has not had any headline rates of pay below 
the NMW and over the course of a year 
colleagues will have received the correct pay. 
However, in some pay periods where greater 
than average hours have been worked, 
colleagues will have been paid less than that 
required in the NMW Regulations. The £8.0m 
exceptional cost represents Rank’s current 
best estimate of payments that are required to 
be made for the previous six years and in fines 
to HMRC. Rank continues to engage 
constructively with HMRC to conclude this 
matter as swiftly as possible and make good 
any payments to current and former 
colleagues. This process is expected to last 
several more months.

Total exceptional items resulted in a £11.2m 
cash outflow in the year.

Earnings per share
Statutory EPS was down 20% to 7.4 pence. 
Adjusted EPS was down 1% to 14.8 pence. 
For further details refer to note 9 to the 
financial statements.

Taxation
The Group’s effective corporation tax rate in 
the year was 17.2% (2017/18: 21.1%) based 
on a tax charge of £12.0m on adjusted profit 
before taxation. This is lower than the Group’s 
anticipated effective tax rate of 18.5% for the 
year as a result of prior year adjustments. 
Further details on the taxation charge are 
provided in note 6 to the financial statements.

On a statutory basis, the Group had an 
effective tax rate of 20.2% (2017/18: 23.1%), 
based on a tax charge of £7.0m and total profit 
for the year of £34.6m.

 
 
 
 
 
 
 
 
 
 
 
 
 
Cash tax rate
In the year ended 30 June 2019, the Group 
had an effective cash tax rate of 15.3% 
(2017/18: 19.4%) on adjusted profit. The cash 
tax rate is lower than the effective tax rate 
mainly as a result of losses within the Group 
and the timing of tax instalment payments.

Cash flow and net cash
As at 30 June 2019, net cash was £1.8m. 
Net cash comprised cash at bank and in hand 
of £61.8m offset by £50.0m in bank loans, 
£6.9m in finance leases, and £3.1m in 
overdrafts. £90.0m of revolving credit facilities 
were undrawn at the end of the year. 

In January 2019, Rank refinanced its £20.0m 
term loan facilities to ensure sufficient facilities 
were in place to cover the contingent 
consideration payment regarding the 
acquisition of YoBingo and certain 
transformation costs. Following the refinancing, 
the term loan banking facilities now total 
£50.0m and comprise three bi-lateral facilities. 
Two of the three facilities expire in January 
2020 with the third in March 2020.

The bank facilities require the maintenance of a 
minimum ratio of earnings before interest, tax, 
depreciation and amortisation (EBITDA) to net 
interest payable and a minimum ratio of net 
debt to EBITDA, tested biannually. The Group 
has complied with its banking covenants.

To facilitate the offer by Rank for Stride Gaming 
plc, a five-year £128.1m term loan has been 
secured. The facility is committed and will be 
available for drawing once all the necessary 
acquisition conditions are fulfilled or, where 
applicable, waived on completion. The facility 
agreement can be found at www.rank.com/uk/
investors/offer-for-stride-gaming-plc.html

Total capital expenditure of £34.0m was spent 
in the year. Key capital projects included 
refurbishments at the Barracuda casino in 
London and Grosvenor’s casino in Sheffield, 
a refresh of the Victoria casino in London and 
investment into electronic roulette and new 
gaming machines. 

Investments continued in the period into the 
Grosvenor One product, launched in H2, and 
a new content management system for the 
Group’s UK digital brands, with the migration 
of Grosvenor’s customers commencing in H2 
and completing in H1 2019/20 with Mecca to 
follow during the year.

In 2019/20, the Group is planning to invest 
between £35m and £40m in capital 
expenditure.

Cash inflow from 
operations
Net cash payments in 
respect of provisions and 
exceptional items
Cash generated from 
operations
Capital expenditure
Acquisition of YoBingo
Net interest and tax 
payments
Dividends paid
Other (including exchange 
translation)
Cash inflow
Opening net (debt)
Closing net cash/(debt)

2018/19

2017/18

129.0

109.4

(15.9)

(7.0)

113.1

102.4

(34.0)
(24.2)
(13.0)

(29.1)
(1.7)

11.1
(9.3)
1.8

(37.0)
(16.5)
(16.8)

(29.1)
0.1

3.1
(12.4)
(9.3)

Acquisition of YoBingo
On 21 May 2018, Rank Digital Holdings 
Limited (a wholly owned Group company) 
acquired the entire share capital of QSB 
Gaming Limited, the owner of YoBingo, the 
leading online bingo operator in Spain for total 
consideration of €52.0m. The results of that 
business have been incorporated into the 
digital segment. Contingent consideration of 
€28.1m was subsequently paid in the year.

Taxation changes
In May 2018, it was announced that the rate 
of UK Remote Gaming Duty (RGD) would be 
increased to offset reduced tax revenues from 
the proposed changes to the maximum stakes 
of B2 gaming machines in betting shops. This 
change came into effect from April 2019 and 
resulted in additional RGD of £1.9m in the year.

For 2019/20 we expect a total cash tax rate 
of approximately 23%. This is higher than the 
standard rate of tax because of changes to the 
dates of instalment payments for UK tax which 
means that in 2019/20 tax payments will 
include 50% of the liability for 2018/19 and 
100% of the liability for 2019/20. 

From 2019/20 onwards 100% of UK tax will be 
payable in the year to which it relates under the 
new rules. 

Strategic report

More information

Responsible gambling committee

Page 73

IFRS 16 – Leases
IFRS 16 ‘Leases’ will replace IAS 17 in its 
entirety and will be effective for the Group from 
its 2019/20 accounting year. It will result in 
most leases being recognised in the Statement 
of Financial Position, with additional fixed 
assets and liabilities being recognised. 
The Group intends to apply the modified 
retrospective approach with the cumulative 
effect of initially applying IFRS 16 being 
recognised as an adjustment to the opening 
balance of retained earnings at the date of 
initial application. The directors believe that the 
new standard will have a material impact upon 
the Group’s reported performance with 
increases in EBITDA being offset by increases 
in both depreciation and finance charges and 
increases in operating profit offset by increases 
in interest charges. There is no current 
expectation that the Group’s cash flows will be 
materially impacted. Please refer to the 
accounting policies for further detail.

IFRS 9 and IFRS 15
IFRS 9 and IFRS 15 are effective for the 
Group’s current accounting year, 2018/19. 
There are no material impacts on the results 
or net assets from the adoption of these 
standards. Please refer to the accounting 
policies for further detail.

Going concern
In adopting the going concern basis for 
preparing the consolidated and Company 
financial statements, the directors have 
considered the issues impacting the 
Group during the period as detailed in 
the operating review and have reviewed the 
Group’s projected compliance with its banking 
covenants detailed in the financial review. 
Based on the Group’s cash flow forecasts and 
operating budgets, the directors believe that 
the Group will generate sufficient cash to 
meet its liabilities as they fall due for at least 
12 months from the date of approval of 
the financial statements and comply with 
its banking covenants. Accordingly, the 
adoption of the going concern basis 
remains appropriate.

43

 
Tax fact file

Approach to tax

Rank is committed to acting responsibly 
in all areas, including taxation. 

Total tax contribution
In the year 2018/19 Rank paid £191.1m 
(2017/18: £187.8m) to tax authorities and local 
governments in irrecoverable VAT, gambling 
taxes, corporate tax, employer’s national 
insurance and local business rates. Rank has 
provided employment to approximately 8,400 
(2017/18: 10,000) people across the Group. 
The broader impact of Rank’s operations, 
including taxes paid by supplier companies, 
is harder to quantify but no less significant. 

Tax strategy
The taxation of betting and gaming is complex, 
involving many different taxes and duties. 
Rank’s aim is to ensure that all taxes are 
correctly accounted for and that tax returns are 
submitted accurately, on time and that all tax 
liabilities are paid. 

Rank is committed to acting with honesty 
and integrity in all matters with a strong 

emphasis on corporate reputation, social 
responsibility and maintaining good 
relationships with governments. 

The Board reviews and approves the Group’s 
tax strategy annually, which is published on 
Rank’s website. The chief financial officer 
is responsible for ensuring that the Group 
complies with the documented tax strategy, 
supported by appropriately trained and 
qualified staff. Any significant decisions relating 
to tax are taken to the Board for prior approval, 
including decisions on whether to litigate and 
the approach to dealing with disputes with tax 
authorities. External advice is taken when 
required. The Board is kept informed of future 
tax changes, including potential impacts from 
tax consultations. 

From an accounting perspective, Rank takes a 
prudent approach to areas of dispute, 
providing for areas of uncertainty and not 
recognising claims unless they are certain to 

be received. Systems, processes and controls 
are in place to ensure that tax returns are 
correctly prepared, accounted for and taxes 
paid. Senior Accounting Officer documentation 
is reviewed and updated as appropriate on an 
annual basis as a minimum and there are 
procedures in place to ensure that adequate 
reviews are undertaken. 

Rank complies with all applicable laws, 
regulations and disclosure requirements in 
relation to tax, exercising professional care and 
judgement in relation to decisions reached. 
Such decisions are fully documented and 
audited as appropriate. Rank is committed 
to operating responsibly and considers the 
reputational impact of transactions as well as 
their direct financial implications. The Group 
does not actively seek to enter into aggressive 
tax avoidance transactions and any tax 
planning will revolve around the commercial 
needs of the business. 

Tax payments by
 type of tax

Tax Contribution 
by Territory

Total 
outgoings

Gambling taxes – venues £100.5m 

Gambling taxes – digital £20.7m 

Irrecoverable VAT £22.7m

Employer taxes £18.5m

Rates £18.0m

Corporate tax £10.7m

UK 83.2%

Spain 11.4%

Belgium 2.9%

Gibraltar 0.8%

Malta 1.7%

Taxation 23.9%

Employees (excluding taxation) 30.0%

Suppliers 29.1%

Depreciation/amortisation 7.5%

Other 5.8%

Shareholders 3.7%

44  The Rank Group Plc Annual Report and Financial Statements 2019

 
 
 
Strategic report

When undertaking commercial transactions, 
the Group will take advantage of tax reliefs, 
incentives and exemptions in accordance 
with the relevant tax legislation.

Rank’s tax risks are managed as part of 
the Group’s overall comprehensive risk 
management methodology, that balances 
risk and opportunities to achieve strategic 
objectives. Each risk is identified, mitigated, 
monitored and reviewed based on its specific 
facts and circumstances. 

The tax team collaborates with colleagues 
across the business at the start of projects to 
ensure that tax costs and tax risks are taken 
into consideration as part of any decision-
making process. 

Where tax issues are particularly complex 
or uncertain, or if it is considered that HMRC 
may take a different view than that adopted by 
Rank, external advice is taken by professional 
advisers or tax counsel as appropriate.

Rank is committed to having an open and 
honest relationship with the tax authorities, fully 
cooperating with any enquiries and helping the 
tax authorities to understand Rank’s business 
and any significant transactions. If the Group 
disagrees with a tax authority about the correct 
treatment of a tax issue, the Group aims to 
reach resolution as quickly as possible whilst 
also defending its position robustly with a view 
to protecting shareholder value and taking into 
account the cost of defending audits or 
assessments in relation to the amounts of tax 
at stake. Rank will consider litigation provided 
that the grounds of appeal stand a good 
chance of success in litigation and that there 
is sufficient tax at stake to warrant the cost 
of litigation.

Rank actively and positively participates in all 
relevant tax consultations to help shape 
changes to tax legislation or policy that are 
relevant to the business. 

Tax rates and performance
The Group’s effective corporation tax rate in 
2018/19 was 17.2% (2017/18: 21.1%) based 
on a tax charge of £12.0m on adjusted profit 
before taxation. This is lower than the Group’s 
anticipated effective tax rate of 21%-23% for 
the year as a result of prior year adjustments. 
Further details on the taxation charge are 
provided in note 6 to the financial statements. 

In the year ended 30 June 2019 the Group had 
an effective cash tax rate of 15.3% on adjusted 

profit (19.4% in the year ended 30 June 2018). 
The cash tax rate is lower than the effective tax 
rate mainly as a result of the use of losses 
within the Group and the timing of tax 
instalment payments. 

The effective corporation tax rate for 2019/20 
is expected to be 18%-19%, being slightly 
above the UK statutory tax rate as a result of 
some overseas profits being taxed at higher 
rates, non-deductible expenses and 
depreciation of assets that do not qualify for 
capital allowances, offset in part by other 
overseas profits being taxed at lower rates 
than the UK. 

The Group is expected to have a cash tax rate 
of approximately 23% in the year ended 
30 June 2020. This is higher than the effective 
tax rate as a result of changes to the dates of 
instalment payments in the UK, which means 
that all UK current tax arising is payable in the 
year to which it relates, whereas previously 
50% was paid in the year and 50% the 
following year. 

Gambling taxes 

United Kingdom
Changes to Remote Gaming Duty in relation to 
freeplays and non-cash prizes were effective 
for Rank from October 2017. From April 2019 
the rate of Remote Gaming Duty was 
increased to 21% (a rate that was intended to 
be revenue neutral from HMRC’s perspective 
to offset reduced tax revenues from changes 
to the maximum stakes of Fixed Odds Betting 
Terminals (‘FOBTs’)). The taxation of freeplays 
and the increase in Remote Gaming Duty has 
resulted in additional tax of £5.1m in the year 
ended 30 June 2019. 

Rank has submitted repayment claims totalling 
£13.3m to protect its position in relation to 
Gaming Duty on free bet vouchers or casino 
chips provided by the casino to the player free 
of charge. This follows a judgment for another 
casino operator, which stated that these items 
should not be included in the calculation of 
gross gaming yield for Gaming Duty purposes. 
HMRC’s appeal was heard at the Court of 
Appeal in March 2018, with the decision 
finding in favour of the taxpayer. These claims 
have not been recognised in the P&L and will 
be discussed further with HMRC after the 
Supreme Court hearing. 

In 2015/16 the Group trialled an improvement 
to Rank’s electronic roulette offering across the 

casino estate where live or automated wheels 
operated in one casino may be beamed to 
electronic roulette terminals located in another 
casino (referred to as ‘Rush Roulette’). This 
was driven by commercial factors which 
include improved customer service by being 
able to offer dealer-operated tables 24 hours 
a day, consistency of play for customers, more 
optimal use of licensed gaming space across 
the casino estate and labour cost savings 
through one dealer being able to cover more 
than one casino. Rank took external advice 
to clarify the tax treatment of the transactions, 
but HMRC did not agree with the analysis. 
Rank has decided not to enter into litigation 
and all amounts previously in dispute have 
now been paid or provided for. 

Rank considers that the current tax regime 
for gaming in Great Britain remains unduly 
complex resulting in an inconsistent tax 
treatment for some products offered to 
customers. Legislation also does not fully 
reflect technological advances that are taking 
place within the industry. Gaming Duty 
in casinos ranges from 15% to 50%, whereas 
similar games played online are subject to 
Remote Gaming Duty at 21%. Rank promotes 
multi-channel gaming to its customers and 
is in favour of a simpler unified tax regime that 
encourages sustained growth and investment. 

Spain
Remote Gaming Duty was reduced to 
20% of gross gambling revenue (GGR) from 
1 July 2018. This differs from the taxation of 
land-based businesses, which although taxed 
at similar rates (of between 5% to 25%), 
are taxed on stakes received rather than 
revenue generated. 

Belgium
As a result of the reform of the corporate 
income tax regime, profits arising in Belgium 
will be taxed at 29.6% in 2018/19 (34.0%  
in 2017/18). The corporate income tax rate  
will reduce to 25% in 2020/21. The Belgian 
government introduced a taxation and licensing 
framework for online gaming companies in 
2011. Companies may only apply for an  
online gaming licence in Belgium if they  
already hold a land-based gaming licence. 
Rank currently holds one digital licence that  
it allows a third-party operator to use in 
exchange for a revenue share. Online gaming 
in Belgium is subject to Remote Gaming Duty  
at a rate of 11%.

45

Tax fact file continued

VAT
As gambling is exempt from VAT in the UK, Rank pays significant amounts of irrecoverable VAT (£21.5m for the UK in 2018/19 and £20.0m for the 
UK in 2017/18). Rank has withdrawn appeals relating to prior periods and all VAT assessments in relation to partial exemption have been paid. VAT 
returns are filed using a turnover based method for recovery of residual VAT. Rank is in the process of agreeing a partial exemption special method 
with HMRC. 

VAT claims
The following VAT recovery claims are outstanding:

VAT (£m)

Status

October 2002 to  
September 2005

April 2006 to January 2013

June 1973 to September 1996  
December 2002 to June 2004 
March 2003 to June 2009

25.2   Found in favour of HMRC at the Supreme Court in July 2015. Remitted back to the First Tier 
Tribunal (‘FTT’) to consider similarities between amusement machines and fixed odds betting 
terminals (‘FOBTs’). In July 2018 the FTT found in favour of Rank. HMRC’s appeal to the Upper 
Tier (‘UT’) is expected to take place in January 2020. 

80.4   Rank is taking litigation to the FTT in May 2020. The issue is whether certain amusement 
machines were similar to FOBTs and online games which were exempt from VAT during 
the period. 

67.0   Bingo VAT claim found in favour of HMRC at UT. Rank has appealed to the Court of 

Appeal. This matter relates to whether input VAT was correctly offset against previous bingo 
VAT repayments. 

Rank believes that it has a reasonable chance of success in all of the claims above, although as is the case with any litigation, there is a risk that 
the courts will take a different view. 

UK tax regime

Mecca – venues
Category B3 gaming machines
Category C gaming machines
Category D gaming machines
Main stage bingo
Interval bingo
Grosvenor Casinos – venues
Casino games and poker 
(tax on gaming win in a six-month period)

Category B1 gaming machines
Digital
meccabingo.com*
grosvenorcasinos.com*
Sportsbook 

Gaming Duty/Gross profits tax

20%
20%
5%
10%
10%

15% – £0 to £2,423.5k
20% – £2,423.5k to £4,094k
30% – £4,094k to £7,019.5k
40% – £7,019.5k to £13,195k
50% – over £13,195k
20%

21%
21%
15%

*  Rank’s online business is based offshore (Alderney, Channel Islands) and has been subject to UK Remote Gaming Duty with effect from 1 December 2014.
Spanish tax regime

Bingo tax set by region
Category B2/3 gaming machines
Multi-post electronics
enracha.es and YoBingo.es

*  Calculated as a percentage of stake.
**  20% with effect from 1 July 2018.

Bingo duty*
5% to 25%
–
–
–

Remote Gaming Duty**
–
–
–
20%

Licence (annual average)
–
€3,650
€10,600
–

46  The Rank Group Plc Annual Report and Financial Statements 2019

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Belgian tax regime

Table games

Electronic roulette / 
amusement machines

Strategic report

Gaming Duty
33% – €0 to €865k
44% – over €865k
20% – €0 to €1,200k
25% – €1,200k to €2,450k
30% – €2,450k to €3,700k
35% – €3,700k to €6,150k
40% – €6,150k to €8,650k
45% – €8,650k to €12,350k
50% – over €12,350k

Non-financial 
information statement

Reporting requirement
Business model
Employees

Some of our relevant policies

Group health and safety policy

Human rights

Social matters
Anti-corruption and bribery

Environmental matters
Principal risks 

Human rights policy
Modern slavery policy statement

Anti-corruption and bribery,  
gifts and hospitality policy

Risk policy

Greenhouse gas emissions 

Where to read more in this report
Our business model
Our people
Diversity
Equal opportunities
Health and safety
Human rights

Our communities
Governance and compliance

Carbon reporting
Description of risk processes,  
risk management, risk governance.

Page(s)
12-13 
28-30

30 

31
67

47
48-51

Scope 1
Comprises gas use (plus gasoil in Belgium), owned transport and 
fugitive F-gas emissions
Scope 2
Comprises electricity generation
Scope 32
Comprises waste, materials use, flights, electricity transmission and 
distribution
Outside of scopes3
Represents the biogenic proportion of petrol and diesel
Total

Year ended 30 June 2019

Year ended 30 June 2018

Tonnes of 
CO2e1

%

Tonnes of 
CO2e/£m 
revenue

Tonnes of 
CO2e1

% Tonnes of CO2e/£m 
revenue

14,534 

34 

16,681

34

19,694 

46 

8,274 

20 

21,798

11,077

44

22

36 
42,538 

– 
100 

57.0 

28
49,584

–
100

66.9

1.  CO2e is a universal unit of measurement used to indicate the global warming of greenhouse gases expressed in terms of global warming potential of one unit of carbon dioxide.
2.  Well-to-tank emissions for fuels (electricity, gas, petrol, diesel and aviation fuel), which would sit within scope 3, are not included in the report.
3.  This is categorised as outside scopes rather than scope 3, in line with the Defra 2015 emission factor guidance.

47

 
 
 
 
 
 
 
 
 
 
Risk management

How we  
manage risks

Our risk management framework

Board

Overall responsibility for risk management 
framework and processes

Sets risk appetite

Reviews the Group’s risk profile

Audit  
committee

Risk 
committee

Group  
Internal Audit 

Oversees risk management 
framework and processes

Reviews corporate 
risk register

Reviews action plans to 
manage significant risks

Carries out ‘deep dive’ 
reviews into the risk 
registers of specific 
departments and 
support functions

Identifies and manages 
risks as they arise

Provides a forum to 
ensure the adequate and 
timely progress of 
risk-mitigation actions

Develops a risk-based  
internal audit programme

Audits the risk processes 
across the organisation

Receives and provides 
assurance on the 
management of risk

Reports on the efficiency 
and effectiveness of 
internal controls

48  The Rank Group Plc Annual Report and Financial Statements 2019

Understanding, accepting and managing risk 
are fundamental to Rank’s strategy and 
success. We have an enterprise-wide risk 
management approach in place, which is 
integrated into our organisational management 
structure and responsibilities. The principal aim 
is to provide oversight and governance of the 
key risks we face, as well as monitoring 
upcoming and emerging risks.

Over the past year we have sought to improve 
our enterprise risk management framework, 
and enhance our ability to identify, mitigate, 
monitor and review these principal risks. For 
each risk we had identified, we assessed the 
likelihood and consequence, and appointed a 
‘risk owner’ who is a member of the executive 
committee. The risk owner is responsible for 
defining mitigations, which are reviewed for 
appropriateness and monitored regularly.

Throughout the year the risk management 
approach is subject to continuous review 
and updated to reflect new and emerging risks, 
which are themselves reviewed to understand 
their potential significance to the business. 
Risks are identified and monitored through 
risk registers at Group level and within key 
business units, ensuring both a top-down and 
bottom-up approach.

The Board has overall responsibility for the risk 
management framework and for establishing 
the Group’s risk appetite, as well as ensuring 
that the approach is embedded into the 
operations of the business. The audit 
committee is responsible for assessing the 
ongoing effectiveness of the risk management 
framework and processes, and for undertaking 
an independent review of the mitigation plans 
for material risks.

Additional committee working sessions are 
held with departmental and divisional 
management to ensure that risks are being 
identified in a timely manner, mitigating controls 
over identified risks are appropriate and 
effective and action plans are put into place 
for emerging risks. This approach ensures that 

Strategic report

Our risk  
management process

Identify

Mitigate

Monitor

Review

49

risks are being identified in both a ‘top-down’ 
and a ‘bottom-up’ manner to give assurance 
that risk registers are appropriate 
and comprehensive.

Group Internal Audit helps to manage risk 
identification by conducting independent 
reviews of both the risks to the business 
and progress in performing mitigation action 
plans. Their assessments are reported to 
the risk committee.

Going concern
In adopting the going concern basis for 
preparing the financial information, the 
directors have considered the issues impacting 
the Group during the period as detailed in the 
operating review on pages 34 to 41 and have 
reviewed the Group’s projected compliance 
with its banking covenants. Based on the 
Group’s cash flow forecasts and operating 
budgets, the directors believe that the Group 
will generate sufficient cash to meet its liabilities 
as they fall due for at least 12 months from the 
approval of this report and will comply with its 
banking covenants.

Viability statement
In accordance with provision C.2.2 of the UK 
Corporate Governance Code, the directors 
make the following statement. 

The directors have considered the current 
position of the Group, its prospects and 
longer-term viability over a period of three 
years to June 2022. Although longer periods 
are used when making significant strategic 
decisions, three years has been used as it is 
considered the longest period of time over 
which suitable certainty for key assumptions in 
the gambling sector can be made. 

In making this statement, the directors have 
performed a robust assessment of the principal 
risks facing the Group which includes 
consideration of both financial and non-
financial risks that may threaten the business 
model, future performance, liquidity and 

solvency of the Group. The principal risks 
facing The Rank Group Plc and our approach 
to risk management are set out on pages 50 to 
51 and include consideration of the impact of 
each risk, the direction of travel and actions 
taken to mitigate these risks. The risks 
considered included: 

 • a decline in retail revenue;
 • adverse changes to rates of tax; 
 • adverse regulation; 
 • adverse gaming win; 
 • breaches of regulation;
 • loss of licences; and
 • technological risks (including cyber security). 

The Group strategic plan is updated annually 
and considers current trading trends, the 
impacts from capital projects, existing debt 
facilities, and expected changes to the 
regulatory and competitive environment as 
well as expectations for consumer disposable 
income. In carrying out the assessment the 
directors have reviewed and challenged key 
assumptions within the Group’s strategic plan. 
A number of plausible but severe downside 
risks, including consideration of possible 
mitigating actions, have been modelled with 
particular focus on the potential impact to cash 
flows, net debt headroom and covenant 
compliance throughout the period of review. 

A number of assumptions were included within 
the assessment, including no material adverse 
change to:

 • gaming legislation;
 • gaming duties;
 • societal attitudes to gambling; and 
 • licences required to operate gambling. 

A ‘reverse stress test’ was also carried out 
in order to analyse combinations of the above 
risks which could bring about insolvency; in 
such cases it is anticipated that mitigation 
measures (including a reduction in dividends 
and capital expenditure) could be implemented 
in order to forestall such an outcome.

Risk management continued

Principal risks  
and uncertainties

The risks outlined in this section are the principal risks we have identified as are material to the Group. They represent a ‘point-in-time’ assessment, 
as the environment in which the Group operates is constantly changing and new risks may always arise. 

Additionally, the potential impact of known risks may increase or decrease, and our assessment of a risk may change over time. 

The risks below are not set out in any order of priority, and do not include all risks associated with the Group’s activities. Additional risks not 
presently known to management, or currently deemed less material, may also have an adverse effect on the business. Examples of other emerging 
risks include ongoing changes in the macroeconomic environment including Brexit. Risks such as these are not raised as principal risks but are 
nevertheless constantly monitored for their impact on the Group.

Principal risk

Change in risk/impact

Risk mitigation strategy

Link to strategy

Laws and regulations
Regulatory and legislative regimes for betting and 
gaming in key markets are constantly under review 
and can change at short notice. These changes could 
benefit or have an adverse effect on the business and 
additional costs might be incurred in order to comply.

Current key risk areas include:

 • responsible gambling (including adverse impact on 

brand and reputation);

 • enhanced due diligence requirements in relation to 

anti money laundering (AML); and

 • jurisdiction management. 

Increasing
With the increased focus of 
regulators the risk here is 
considered to be increasing, and 
the impact of non-compliance 
could result in the imposition of 
licence conditions, the loss of 
gaming licences and/or fines. 

Be committed  
to safe and fair 
gambling

The Group ensures that it:

 • actively provides and promotes a compliant 

environment in which customers can play safely;
 • participates in trade representations to political and 
regulatory bodies to ensure that such stakeholders 
clearly understand the positive contribution that the 
business provides to the economy;

 • works with stakeholders and customers to help 

public understanding of the gaming offers it provides; 
and 

 • engages with regulators as appropriate and examines 
the learnings from, and measures adopted by, other 
operators and sectors of the gambling industry.

Taxation
Changes in fiscal regimes for betting and gaming in key 
markets can change at short notice. These changes 
could benefit or have an adverse effect, and additional 
costs might be incurred in order to comply with any 
fiscal requirements.

Stable
It is envisaged that there will be 
no further changes in taxation in 
the immediate future. 

Current key risk areas include:

 • Remote Gaming Duty;
 • Machine Gaming Duty; and
 • Gaming Duty

The Group ensures that it:

 • continues to monitor taxation legislation; 
 • performs regular analysis of the financial impact to 
the organisation of changes to taxation rates; and 

 • develops organisational contingency plans 

as appropriate. 

50  The Rank Group Plc Annual Report and Financial Statements 2019

 
 
 
 
 
 
 
Strategic report

Principal risk

Change in risk/impact

Risk mitigation strategy

Link to strategy

Changing consumer needs (retail)
Progressive changes over time in retail consumer 
spending habits are resulting in lower numbers of 
customer visits. This can also be attributable to the 
overall retail proposition declining in relevance to the 
consumer and changes in the macroeconomic 
environment.

Increasing
With the retail macroeconomic 
environment and continuous 
changes in consumer spending 
habits, there is an ever-
increasing need for the Group to 
focus on assessing the 
relevance of our customer 
proposition.

  The Group monitors financial performance across the 
clubs with clubs performing adversely being raised for 
remedial attention with customer satisfaction metrics 
being used to also monitor club performance.

Changing the club product and service offering 
to have greater appeal to today’s more  
leisure-oriented customer is a priority within 
the transformation programme.

  Consistently evolve our 

venue proposition

Consistently improve 
our customer 
experience through 
innovation

Transformation and technology projects and programmes
Key Group projects and programmes could fail to 
deliver, resulting in missed market opportunities, and/or 
take longer to deliver, resulting in missed synergies and 
savings. 

  Stable

A failure to deliver key strategic 
projects and programmes 
impacts on customer loyalty and 
the strategic growth of the 
organisation.

Business continuity planning and disaster recovery
Planning and preparation of the organisation, to ensure 
it could overcome serious incidents or disasters and 
resume normal operations within a reasonably short 
period, is critical to ensure that there is minimal impact 
to its operations, customers and reputation.

  Stable

The geographical nature of the 
operating environment and key 
risk exposures have not 
changed significantly and are 
known and understood. 

Typical disasters might include: natural disasters such 
as fires and floods, accidents impacting key people, 
insolvency of key suppliers, negative media campaigns 
and market upheavals. 

Data management
Processing of personal customer data (including name, 
address, age, bank details and betting/gaming history) is 
performed and therefore must comply with strict data 
protection and privacy laws in all jurisdictions in which 
the Group operates, for example GDPR.

  Stable 

The Group has developed a 
robust control environment in 
relation to customer data 
controls and the regulatory 
requirements.

Create a compelling 
multi-channel offer

Build digital capability  
and scale 

The Group ensures that projects and  
programmes:

 • are subjected to detailed management 

oversight as well as having sponsorship from a 
senior-level stakeholder; 

 • use a structured and disciplined delivery methodology 
to ensure that they are robustly managed to achieve 
their outcome; and

 • use a comprehensive risk management 

approach managed by experienced project and 
programme managers.

  Group business continuity plans are being refreshed for 

  Build digital capability  

key sites and business areas.

and scale

This approach includes the development, embedding 
and refinement of the incident and crisis management 
approach for the Group in order to proactively manage 
these incidents.

  The Group addresses this risk by way of continued 
programmes for awareness, ongoing training for all 
colleagues and an experienced data protection officer to 
oversee ongoing data regulation compliance.

A programme of activity ensures that the Group 
continues to improve its control environment.

  Build digital capability  

and scale

Consistently improve 
our customer 
experience through 
innovation

Cyber security and operational resilience
Cyber-attacks can disrupt and cause considerable 
financial and reputational damage to the Group. If a 
cyber-attack were to occur the Group could lose assets, 
reputation and business, and potentially face regulatory 
fines and litigation – as well as the costs of remediation.

Operations are highly dependent on technology and 
advanced information systems (such as cloud 
computing) and there is a risk that such technology or 
systems could fail, or outages occur.

Third-party supply chain
The Group is dependent on a number of third-party 
suppliers for the operation of its business. The 
withdrawal or removal from the market of one or more 
of these third-party suppliers, or failure of these 
suppliers to comply with contractual obligations, could 
adversely affect operations, especially where these 
suppliers are niche.

Increasing
Due to the persistent nature of 
this threat and reliance on core 
technology systems, this is 
considered an increasing risk to 
the Group. 

We have carried out external cyber benchmarking to 
understand the maturity of controls, with a roadmap of 
further work planned to enhance them within the current 
IT estate.

A programme of work is ongoing to enhance cyber 
security and resilience within the IT estate with 
dedicated, specialised resources.

  Stable

The third-party operating 
environment and key risk 
exposures remain unchanged.

 • The Group has a central team in place to oversee the 
process for acquisition of suppliers across the Group 
together with the development of a supplier risk 
management framework. 

 • Close communication and accountability for 

relationships within the Group are in place for these 
suppliers, with suppliers required to ensure that 
Group requirements are met.

  Build digital capability  

and scale

51

 
   
   
   
   
 
   
Governance
Chair’s introduction
Board of directors
Corporate governance
Directors’ remuneration report
Directors’ report
Directors’ responsibilities

54
56
60
76
95
99

Responsibility

“Responsibility means creating a safe 
environment for all our customers whilst 
maintaining an entertaining experience  
whether that’s in club or online. Our 
responsibility to the communities that we  
serve extends far beyond simply delivering  
an entertaining gambling experience.” 

Liam Smith
Director of Customer Contact, Sheffield.

Our Customer Solutions Hub in Sheffield provides a wide range of customer 
services, from VIP management to safer gambling. Having these functions 
integrated into one business unit allows us to manage our customers more 
effectively and provides a value-add customer experience. 

The Hub’s strategy is to create a customer service experience that delivers what 
our customers need in a safe, exciting and entertaining way. Whether that be 
supporting one of our traditional retail bingo customers, one of our new retail 
customers from our entertainment events or one of our many online customers. 

Looking after our customers in every respect is at the core of Customer 
Solutions Hub responsibilities; from fielding service issues and giving information, 
to supporting health and safety, to of course, ensuring gambling with us is 
always fun. Bringing together our existing retail and digital safer gambling 
support within the Hub as a newly established safer gambling team in 2019 has 
provided us with a more holistic view of a customer’s play and is particularly 
important for our new Grosvenor One account. The range of safer gambling 
controls and safeguards present in our retail and digital businesses focus on 
harm prevention and help ensure we keep pace with regulation and deliver on 
our Group values.

Chairman’s introductionDear  shareholderIan BurkeChairI am pleased to present this year’s directors’ and corporate governance report (‘Report’). As a Board, we remain committed to achieving the highest standards of corporate governance and integrity. We recognise the importance of a strong governance framework to underpin Rank’s strategic objectives and promote the culture that we wish to instil throughout the Group. The following pages set out detail on the composition of our Board, its corporate governance arrangements, processes and activities during the 2018/19 financial year, together with reports from each of the Board’s committees.Board compositionThere have been a number of changes to the Board’s composition. In November 2018, Bill Floydd was appointed as chief financial officer. He subsequently joined the Board on 1 May 2019. More detail on the appointment process can be found on page 71 and details of Bill’s experience and background can be found on page 58. Tang Hong Cheong joined the Board as a non-executive director on 15 January 2019, as the majority shareholder’s representative. Further detail about Hong Cheong’s appointment and his experience can be found on pages 71 and 58 respectively.In April 2019, we announced that Alan Morgan had resigned from the Company and he stepped down from the Board and left the Company on 31 July 2019. I would like to take this opportunity to thank Alan for his valuable contribution to the Company.In May 2019, the Board announced my intention to retire from the Board and step down as chairman at the annual general meeting on 17 October 2019 (‘2019 AGM’). Chris Bell, as senior independent director, led the process to appoint my successor, further to which the Board has approved the appointment of Alex Thursby as independent non-executive chairman with effect from the end of the 2019 AGM. Further detail on the process for his appointment is set out on page 70.As mentioned in our 2018 report, Clive Jennings, finance director, left the business in August 2018, and Lord Kilmorey, non- executive director, stepped down from the Board in October 2018.Continued focus on  regulatory developmentsOver the past 12 months there has been a continued focus by regulators, politicians, the media and consumers on issues relating to the gambling industry, and most notably in relation to operating responsibly. Further to the findings of the UK Gambling Commission investigation in October 2018, pursuant to which the Company made a payment in lieu of financial penalty of £500,000 in respect of weaknesses in social responsibility controls, the Board has rightly continued to devote significant time to considering how the Group can raise standards in its operations. The Company recognises that  conducting business responsibly is fundamental54 The Rank Group Plc Annual Report and Financial Statements 2019Governance

More information

Operating 
responsibly

Page 26

to its future success, and this is reflected in safe 
and fair gambling becoming a standalone pillar 
under the revised strategic pillars for the 
business as set out on page 21. The Board also 
welcomes the introduction of the Company’s 
refreshed policy and new three-year strategy for 
safer gambling (please see page 74), enabling 
the conversion of this understanding into 
initiatives that will embed the principles of safer 
gambling throughout the Group for the benefit 
of all stakeholders. 

Governance – key features
During the year, The Companies (Miscellaneous 
Reporting) Regulations 2018 and the FRC 
Corporate Governance Code 2018 ('2018 Code') 
came into effect ('Regulatory Changes'). The 
Regulatory Changes seek to drive a number of 
changes to companies’ underlying corporate 
governance processes, and encourage 
companies to demonstrate how good 
governance contributes to the achievement of 
long-term sustainable success and wider 
objectives. The Board has reviewed the key 
changes arising from the Regulatory Changes 
and the process to embed such changes has 
commenced. An example of this is Alex 
Thursby’s appointment during the year as the 
designated non-executive director responsible 
for workforce engagement. We will report against 
the 2018 Code in next year’s annual report.

This annual report has been prepared against 
the FRC Corporate Governance Code 2016 
('2016 Code') and I am pleased to report that 
we were in full compliance. The table below 

summarises the key features of governance 
required by the 2016 Code and indicates where 
more information can be found in this Report. 

Board evaluation
As anticipated in last year’s annual report, during 
the 2018/19 financial year, an external evaluation 
was carried out in respect of our Board and its 
committees (other than the finance and safer 
gambling committees where it was felt that the 
timing for such a review was not appropriate in 
light of membership changes). I will be handing 
over to my successor responsibility for the 
ongoing delivery of the recommendations from a 
Board perspective, and I am confident that each 
committee chair is committed to 
the implementation of the findings and 
recommendations for their respective committee. 
Further detail is set out later in this report.

Annual General Meeting
Our responsibilities as a Board include setting 
the Company’s strategic aims, providing the 
leadership to put them into effect and supervising 
the management of the business. The Board 
also takes responsibility, as a whole, for ensuring 
that a satisfactory dialogue with shareholders 
takes place. With this in mind, I would like to 
welcome all shareholders to attend our annual 
general meeting, which is scheduled for 11am 
on 17 October 2019 at TOR, Saint-Cloud Way, 
Maidenhead, Berkshire SL6 8BN. The meeting 
provides an important opportunity for the 
Board to meet with shareholders and we look 
forward to seeing you there. 

The 2018/19 financial year was significant 
for the Company, introducing much change. 
The Board made some important strategic 
decisions, most notably approving the 
introduction of the transformation programme 
and the offer to acquire Stride Gaming plc. 
As a result of such decisions, our colleagues 
have had to embrace change, new challenges 
and new ways of working, which has not gone 
unrecognised by the Board, but which we are 
confident has laid, and is enabling us to start 
to build on, the foundations for a growing, 
sustainable business. I would like to take this 
opportunity on behalf of the Board to thank the 
management team for their commitment during 
the year and also to thank my fellow Board 
members for their contributions and support.

In closing, it has been a privilege to serve as 
chairman of the Company for the last eight 
years, and before that as chief executive. This 
annual report reflects the Company’s move 
into the next phase of transformation and, in 
conjunction with that, I feel it is the right time to 
hand over the reins to a new chair. In doing so, 
I am confident that Alex, as my successor, will 
continue the crucial role of the chair in 
promoting and supporting our strategy for the 
long-term benefit of our shareholders, 
customers, employees and other stakeholders. 

Ian Burke
Chair

21 August 2019

Independence
Senior independent director
Composition, competence 
and experience

Responsibilities and election

Attendance
Evaluation

Internal audit
External audit

Non-audit work policy

Remuneration

Over half of the Board (excluding the chairman) is made up of independent non-executive directors.
The senior independent director is Chris Bell.
The composition of the Board and all its committees complies with the 2016 Code. In particular, the 
requirements for recent and relevant financial experience and sector experience and the DTRs 
requirement for competence in accounting or auditing and sector competence are met.
There are clear terms of reference for the Board and its committees and there is a clear separation of 
duties between the chairman and chief executive roles. All directors stand for re-election annually.
The directors have all attended an acceptable number of Board and committee meetings.
Individual director evaluations were completed. An external Board evaluation was completed during the 
year under review.
Details of the internal audit function can be found in the audit committee report.
An external audit tender process took place during the year. The Board is recommending the  
reappointment of Ernst & Young LLP for approval at the Company's 2019 AGM. 
The Company has a policy governing the award of non-audit work to its external auditor and non-audit 
work undertaken has been disclosed.
During the year, the Board and its remuneration committee have received briefings on external factors 
influencing executive pay and are mindful of the need to curb excessive remuneration, to align incentives 
with the long-term interests of the Company and shareholders, and to increase transparency. 

Page
58
61
61-72

60-64

63
63-64

67-68
67

67

76-77

55

 
 
Board of DirectorsWilliam (Bill) FloyddChief Financial OfficerSusan HooperNon-executive DirectorSteven EsomNon-executive DirectorIan BurkeChairmanTang Hong CheongNon-executive Director56 The Rank Group Plc Annual Report and Financial Statements 2019Alex ThursbyNon-executive DirectorLuisa WrightCompany SecretaryChris BellSenior Independent DirectorJohn O’ReillyChief ExecutiveGovernance57Board of Directors continued

William (Bill) Floydd
Chief Financial Officer

Tang Hong Cheong
Non-executive Director

Ian Burke
Chairman

Steven Esom
Non-executive Director

Susan Hooper
Non-executive Director

Appointment May 2019

Appointment January 2019

Appointment March 2006*

Appointment March 2016

Appointment September 2015

Experience
Bill joined Rank in November 
2018 as chief financial officer, 
and was appointed to the Board 
on 1 May 2019. Most recently, 
Bill was CFO at Experian Plc’s 
UK and Ireland region where he 
contributed to strong revenue 
and EBIT growth while 
overseeing Experian’s FCA 
authorisation process. Prior to 
this Bill spent 12 years in a 
variety of leadership positions at 
Logica Plc, where he led a 
turnaround of the UK business 
and a transformation of the 
global finance function. Bill is a 
chartered accountant, having 
qualified with Price Waterhouse.

Committee membership

  F

Board independence

Name
Chairman
Ian Burke*
Executive
John O’Reilly
Bill Floydd
Non-executive
Chris Bell
Steven Esom
Susan Hooper
Tang Hong Cheong
Alex Thursby

Experience
Hong Cheong has over 40 years 
of experience in finance, 
treasury, risk management, 
operations and strategic 
planning. He possesses 
broad-based and C-suite 
expertise in investment, 
manufacturing, financial services, 
property development, gaming 
and hospitality industries. Hong 
Cheong has been with the Hong 
Leong Group for more than 40 
years holding various senior 
management positions.

Other roles
Hong Cheong is a Director and 
the President and CEO of Guoco 
Group Limited and the Group 
Managing Director of GL Limited 
as well as a Director of 
GuocoLand Limited, both listed 
on the Singapore Stock 
Exchange, and a non-executive 
director of Lam Soon (Hong 
Kong) Limited which is listed on 
the Main Board of the Hong 
Kong Stock Exchange. He is 
also a member of the Malaysian 
Institute of Accountants. 

Experience
Ian has spent most of his career 
in the leisure industry, initially in 
bingo clubs, then hotels and 
health and fitness clubs. He was 
chief executive of Rank from 
March 2006 to May 2014, of the 
Holmes Place Group from July 
2003 to February 2006 and of 
Thistle Hotels plc from May 1998 
to May 2003. He also held 
various roles with Bass plc 
between 1990 and 1998, 
including managing director of 
Gala Clubs and managing 
director of Holiday Inns. Ian was 
executive chairman of Studio 
Retail Group plc (formerly Findel 
plc) from January to April 2017.

Other roles
Ian is non-executive chairman of 
Studio Retail Group plc (formerly 
Findel plc) and chairs the 
nominations committee. He is 
also non-executive director of 
Intu Properties Plc, where he 
chairs the remuneration 
committee and is a member of 
the audit and nominations 
committees.

Committee membership

  N

F

S

Experience
Steven has extensive 
commercial experience gained 
within several consumer-focused 
multi-site retail businesses. He 
had a 12-year career at 
Waitrose, the last five years of 
which were as managing 
director, and he has held several 
other senior and non-executive 
positions within the food sector. 
He was chairman of The Ice 
Organisation Limited from 
September 2011 to August 
2015 and a non-executive 
director of The Carphone 
Warehouse Group plc from 
September 2005 to July 2009 
and of Ocado Limited from 
October 2000 to February 2004.

Other roles
Steven is non-executive 
chairman of The Advantage 
Travel Partnership, BRC Global 
Standards and Sedex, as well as 
the independent chairman of the 
GB Boxing Board.

Committee membership

A N R

Independent

Appointed

n/a

March 2006

no
no

May 2018 
May 2019

June 2015
yes
yes
March 2016
yes September 2015
January 2019
no
August 2017
yes

Experience
Susan has extensive experience 
gained within large consumer-
facing businesses combined 
with broad commercial 
non-executive experience. 
Susan was managing director of 
British Gas Residential Services 
from January to October 2014 
and chief executive of Acromas 
Group’s travel division from 
March 2009 to November 2013. 
Prior to 2009 she held senior 
roles at Royal Caribbean 
International, Avis Europe, 
PepsiCo International, McKinsey 
& Co, and Saatchi & Saatchi. 
She has also served as a 
non-executive director of 
Whitbread PLC (September 
2011 to January 2014); First 
Choice Holidays Limited (April 
2005 to September 2007); RSA 
Insurance Group plc (August 
2001 to March 2004); and 
Courtaulds Textiles Limited 
(October 1999 to June 2000).

Other roles
Susan is a non-executive 
director of the Department for 
Exiting the European Union 
(DExEU) where she also serves 
on its audit and risk assurance 
committee. She is a non-
executive director of Wizz Air 
Holdings Plc, Uber Britannia 
Limited and Uber London 
Limited and of Affinity Water 
Limited where she also serves 
as chairman of the remuneration 
committee.

Committee membership

  N R

S

* 

Ian Burke was originally appointed to the Board on 6 March 2006. He resigned from the Board on 28 
June 2011 and was reappointed on 3 July 2011. On 15 July 2011 he became executive chairman. On 
6 May 2014 he resigned his role as chief executive and became non-executive chairman with effect 
from that date.

58  The Rank Group Plc Annual Report and Financial Statements 2019

 
 
 
 
 
 
Committee key

A

N

F

R

S

Audit

Nomination

Finance

Remuneration

Safer gambling

Chair

Board  
diversity 
age

50-59: 5

60+: 3

Gender

Male: 7

Female: 1

John O’Reilly 
Chief Executive

Alex Thursby
Non-executive Director

Appointment May 2018

Appointment August 2017

Experience
Alex has over 30 years of 
experience within the banking 
sector. He was chief executive 
officer of National Bank of Abu 
Dhabi from 2013 to 2016 and he 
held senior roles at Australia and 
New Zealand Banking Group 
from 2007 to 2013 and at 
Standard Chartered Bank from 
1987 to 2007. From 2008 to 
2013 he was a non-independent 
non-executive director of the 
Bursa Malaysia listed AMMB 
Holdings Berhad, part of the 
AmBank Group, one of the 
largest banking groups in 
Malaysia.

Other roles
Alex is non-executive director of 
Barclays Bank Plc, Trustee and 
Head of the Finance/Treasury 
committee at Eden Rivers Trust, 
and Governor and Chairman of 
the Board of Governors at 
Giggleswick School.

Committee membership

A N

R

Experience
John has extensive experience 
within the betting and gaming 
industry. He was a senior 
executive at Gala Coral Group 
between August 2011 and April 
2015, prior to which he had a 
19-year career at Ladbrokes. 
During his time at Ladbrokes, he 
held several senior positions, 
including managing director of 
remote betting and gaming, and 
also served as an executive 
director on the board of 
Ladbrokes plc between 2006 
and 2010. He was a non-
executive director of William Hill 
PLC between January 2017 and 
April 2018 and non-executive 
chairman of Grand Parade 
Limited between June 2015 and 
August 2016, when Grand 
Parade was sold to William Hill. 
John was also a non-executive 
director and chair of the 
remuneration committee at 
Telecity Group plc between 
September 2007 and January 
2016.

Other roles
John is a member of the board 
of trustees of the prisoner 
befriending charity, New Bridge 
Foundation and is non-executive 
director of Weatherbys Limited. 

Committee membership

Tenure

F

S

0-3 years: 4

3-6 years: 3

6-9 years: 1

Governance

Chris Bell
Senior Independent 
Director

Appointment June 2015

Experience
Chris has over 20 years’ 
experience in the betting and 
gaming industry. He joined the 
Hilton Group in 1991 and 
became managing director of its 
Ladbrokes Worldwide business 
in 1994, he joined the board of 
Hilton Group Plc in 2000 and, 
following the disposal of its 
hotels division, became chief 
executive when it was renamed 
Ladbrokes Plc where he 
remained until May 2010. Prior 
to joining the Hilton Group, Chris 
held several senior positions at 
Allied Lyons for 12 years. Chris 
was a non-executive director of 
Spirit Pub Company plc from 
August 2011 to June 2015, a 
senior independent director of 
Quintain Estates & Development 
plc from September 2010 to 
September 2015, and chairman 
of The GAME Group plc from 
January 2003 to March 2012. 
He was also a trustee of 
Northern Racing College from 
June 2014 to March 2017.

Other roles
Chris is non-executive chairman 
of XLMedia PLC, where he 
chairs the risk committee as well 
as being a member of the audit 
and remuneration committees. 
He is non-executive chairman of 
TechFinancials where he also 
serves on the audit and 
remuneration committees and of 
OnTheMarket Plc where he 
chairs the remuneration and 
nominations committees and is 
a member of the audit 
committee. Chris is non-
executive chairman of Team17 
Group Plc, where he chairs the 
nominations committee and 
serves on the audit and 
remuneration committees. He is 
also non-executive director of 
The Royal Airforce Charitable 
Trust Enterprises.

Committee membership

A N R S

Luisa Wright
Company Secretary

Appointment May 2018

Experience
Luisa was appointed interim 
company secretary in May 2018, 
becoming Group general 
counsel and company secretary 
in November 2018. Before 
joining Rank, she spent six years 
as group general counsel and 
company secretary at 
international betting technology 
company Sportech PLC. Prior to 
that, Luisa spent ten years at 
Olswang LLP, where she 
specialised in advising clients in 
the gambling, sport and media 
sectors.

59

 
 
Corporate governance

Rank Group – Governance structure

Structure
The Board is ultimately responsible to 
shareholders for the direction, management, 
performance and long-term success of the 
Company. It sets the Group’s strategy and 
objectives and oversees and monitors the 
performance, internal controls, risk 
management, principal risks, policies, 
governance and viability of the Company. 

The Board delegates certain matters to its 
five principal committees: audit, nominations, 
remuneration, safer gambling (formerly 
responsible gambling) and finance. These 
committees operate within defined terms of 
reference, which can be obtained from our 
website at www.rank.com/en/investors/ 
corporate-governance/terms-of-reference.html, 
or by writing to the company secretary. Each 
committee chair reports to the Board on the 
committee’s activities following each 
committee meeting. In addition, the Board from 
time to time delegates specific responsibilities 
to the executive directors and/or to other 
committees. For example, this year an M&A 
sub-committee was delegated authority to 
oversee the finalisation of documents relating 
to the offer to acquire Stride Gaming Plc. 

The Board delegates the detailed 
implementation of matters approved by the 
Board and the day-to-day operational aspects 
of the business to the executive directors. 
The executive directors, together with the 
executive committee, conduct the Company’s 
business within clearly defined limits delegated 
by the Board and subject to those matters 
reserved to the Board.

Two other committees, the risk committee and 
the compliance & responsible gambling 
committee, assist and support the Board, the 
audit committee and the executive committee 
by ensuring that the appropriate internal 
controls for risk management are implemented 
and monitored. 

1

Audit 
Committee2

Remuneration  
Committee5

Safer 
Gambling 
Committee6

Nominations  
Committee4

Finance  
Committee3

Chief Executive
--------------------------
Group General Counsel &  
Company Secretary
--------------------------
Executive Committee7

Risk  
Committee

Compliance & Responsible 
Gambling

1.  See pages 58 to 59 for a list of Board members.
2.  Members are Alex Thursby (Chair), Chris Bell and Steven Esom.
3.  Members are Ian Burke (Chair), John O’Reilly and Bill Floydd.
4.  Members are Ian Burke (Chair), Chris Bell, Steven Esom, Susan Hooper and Alex Thursby.
5.  Members are Steven Esom (Chair), Chris Bell, Susan Hooper and Alex Thursby.
6.  Members are Susan Hooper (Chair), Chris Bell, Ian Burke and John O’Reilly.
7.  Executive committee comprises: chief executive, chief financial officer, Group general counsel & company secretary, managing director digital, managing director international, 

chief transformation officer, chief information officer, Group human resources director, director of investor relations & communications.

60  The Rank Group Plc Annual Report and Financial Statements 2019

Governance

Roles and responsibilities
There is a clear division of responsibilities between the chair and chief executive.

The chair’s role is to

The chief executive’s role is to

•  manage the business of the Board, preside over meetings and 

seek prompt and appropriate decisions;

•  work with the company secretary to ensure directors receive 

accurate and clear information for the proper execution of their 
duties;

•  oversee effective communication with shareholders;
•  keep the Group’s progress and development under review;
•  ensure the chief executive’s Group objectives, policies and 
strategies are consistent with lasting shareholder value;

•  evaluate the Board and its committees; and
•  ensure the Group’s governance is effective and in line with 

best practice. 

 • manage and promote the Group’s long-term profitable development;
 • exercise stewardship of intellectual property, human and financial 
resources and ensure that the relevant policies are implemented;
 • plan strategy and prepare objectives and policies for Board approval;
 • ensure action is taken to achieve strategies, objectives and 

policies, as approved by the Board;

 • ensure objectives, policies and strategies are adopted for each 
Group business, that appropriate budgets are set for them 
individually, that their performance is monitored, and that 
guidance is given when needed;

 • lead the executive committee;
 • take responsibility for Group health and safety policies;
 • make sure the Group complies with all relevant legislation; and
 • lead ongoing communication with employees.

Non-executive directors 

The non-executive directors support the chair and provide objective and constructive challenge to management. They are required by their role, 
amongst other things, to oversee the delivery of the strategy within the risk appetite set by the Board, scrutinise the performance of management 
in meeting agreed goals and objectives, monitor the reporting of performance and ensure compliance with regulatory requirements. 

The senior independent director, in addition, provides a sounding board for the chair and serves as an intermediary for the chief executive and 
other directors when necessary. He leads the process of evaluating the chair’s performance and is available if shareholders have any 
concerns that they have been unable to resolve through the normal channels.

Company secretary 

The company secretary makes sure that appropriate and timely information is provided to the Board and its committees and is responsible for 
advising and supporting the chair and the Board on all governance matters. All directors have access to the company secretary and may take 
independent professional advice at the Company’s expense in conducting their duties.

The Company has arranged insurance cover and indemnifies directors in respect of legal action against them to the extent permitted by law. Neither 
the insurance nor the indemnity applies in situations where a director has acted fraudulently or dishonestly.

Composition of the Board  
and its committees
As at the date of this report, the Board 
comprises: a non-executive chairman; a non-
executive director; four independent non-
executive directors and two executive directors 
– the chief executive and the chief financial 
officer, as set out on page 58. The names and 
biographies of all directors are published on 
pages 58 to 59. 

The nominations committee keeps the Board’s 
size and structure under review. It considers the 
Board to be well-balanced, providing a collective 
competence to suit the Group’s developing 
needs and an appropriate blend of executive 
and non-executive skill. More than half of the 
Board, excluding the chairman, is independent.

The principal terms and conditions of 
appointment for each director are set out on 
pages 84 to 85, and their interests in Rank 
shares are detailed on page 91. All non-
executive directors are required to disclose 
their other significant commitments, both 
before appointment and following subsequent 
changes, so that the Board can satisfy itself 
that each director has sufficient time to allocate 
to the Company to discharge their 
responsibilities effectively. Other than pre-
existing roles expressly approved on their 
appointment, executive directors are not 
permitted to take up non-executive 
directorships outside the Group. Notably, 
during the year, Ian Burke was appointed as 
a non-executive director of Intu Properties Plc 
and Chris Bell was appointed as non-executive 
chair of Team17 Group Plc. 

The directors have a statutory duty to avoid 
conflicts of interest. In accordance with the 
Company’s articles of association, it has 
adopted a policy and procedure for managing 
and, if appropriate, authorising actual or 
potential conflicts of interest. The Board also 
assesses conflicts of interest before making 
any new appointments.

The composition and chairmanship of the 
committees are considered annually and have 
been considered during the period under 
review. Composition is also considered on 
an ad hoc basis as required.

61

Corporate governance continued

2018/19 Board programme 
The Board is responsible for ensuring that the Group is appropriately managed and achieves the strategic objectives that it sets. 
The Board discharges its responsibilities through an annual programme of meetings and during the year focused on a number 
of specific areas as set out in the table below.

Strategy and operational matters

Financial performance 

•  considered operational and business performance
•  discussed opportunities for domestic and 

international business growth, including approving 
the offer to acquire Stride Gaming Plc

•  approved the transformation programme and its 13 

workstreams

•  reviewed transformation programme updates against 
business synergies and effectiveness against the 
approved plan

•  monitored business and transformation programme 

progress against the revised six strategic pillars
•  received updates on material communications with 
regulators and considered impact of changes in 
regulation and regulatory headwinds on the business

•  reviewed financial performance and forecasts
•  considered and approved the 2019/20 budget
•  considered and agreed treasury, tax and financial 

facility related matters
•  approved the tax strategy
•  reviewed and approved results announcements and 

trading statements

•  approved payment of the interim dividend and 
recommended payment of the final dividend

2018/19  
Board activities

Governance

Leadership and stakeholders

•  reviewed and approved 2018 annual report
•  approved 2019 notice of annual general meeting
•  considered output from the evaluation process
•  considered impact of new corporate governance 

requirements, including the 2018 Code 
•  considered and agreed risk appetite and 

principal risks

•  agreed Modern Slavery Act statement

•  discussed feedback from shareholders and 

analysts’ reports

•  approved the appointment of Bill Floydd and Tang 

Hong Cheong to the Board

•  approved the appointment of the interim company 
secretary as group general counsel and company 
secretary

•  endorsed appointments to the executive committee
•  discussed revised approach to workforce 

engagement

•  considered updates on diversity and succession 

planning

62  The Rank Group Plc Annual Report and Financial Statements 2019

Governance

Board and committee meeting attendance 
The directors’ attendance at formally scheduled Board and committee meetings during the year is recorded in the table below. It shows the number 
of formally scheduled Board and committee meetings attended by each director against the number of such meetings that the relevant director was 
eligible to attend.

Name
Chris Bell
Ian Burke
Steven Esom
Bill Floydd1
Susan Hooper
Clive Jennings2 
Lord Kilmorey3
Alan Morgan4
John O’Reilly
Tang Hong Cheong
Alex Thursby

Full Board
8/8
8/8
8/8
1/1
8/8
1/1
1/3
8/8
8/8
4/4
8/8

Audit committee
4/4
n/a
4/4
n/a
n/a
n/a
n/a
n/a
n/a
n/a
4/4

Nominations 
committee
2/2
2/2
2/2
n/a
2/2
n/a
0/0
n/a
n/a
n/a
2/2

Finance committee
n/a
9/9
n/a
5/6
n/a
0/1
n/a
7/9
9/9
n/a
n/a

Remuneration 
committee
4/4
n/a
4/4
n/a
4/4
n/a
n/a
n/a
n/a
n/a
4/4

Safer gambling 
committee
3/3
3/3
n/a
n/a
3/3
n/a
0/0
n/a
3/3
n/a
n/a

1.  Bill Floydd was appointed to the Board on 1 May 2019
2.  Clive Jennings resigned from the Board and left the Company on 17 August 2018
3.  Lord Kilmorey resigned from the Board on 18 October 2018 choosing not to stand for re-election at the 2018 AGM
4.  Alan Morgan resigned from the Board and left the Company on 31 July 2019 
5.  Hong Cheong was appointed to the Board on 15 January 2019

Effectiveness

Induction
All new Board members receive an induction 
following their appointment to the Board, led 
by the company secretary, which is made up 
of both a general and a personalised 
programme. The general induction includes 
their duties and responsibilities as a director of 
a listed company and the Company’s 
corporate governance structure, whilst the 
personalised induction is then devised and 
tailored to each new director’s background, 
experience and role. This approach was taken 
upon Bill Floydd’s appointment to the Board, 
bearing in mind a detailed induction took place 
when he joined the Company as chief financial 
officer six months prior. The induction 
programme for non-executive directors 
includes initial meetings with members of the 
executive committee and other senior 
management to explain the Company’s 
business and financial structure, the 
commercial and regulatory environment in 
which the Company operates, our competitors, 
an investor’s perspective and site visits. This 
was substantially tailored in relation to Hong 
Cheong’s appointment, due to his existing 
familiarity with the business.

Knowledge
During the year, the directors received 
information and training (amongst other things) 
on regulatory developments to the UK Listing 
Rules, Market Abuse Regulation (MAR), 
corporate governance and the implementation 
of the Shareholder Rights Directive, diversity 
and gender pay gap reporting and gambling 

regulatory and compliance matters. All 
directors are also given regular briefings with 
regard to matters affecting the Group’s 
businesses, such as the political and regulatory 
environment and corporate governance reform. 
Additionally, at the Board’s request, the 
Group’s auditor keeps the Board abreast of 
key impact items such as political and 
regulatory initiatives with regard to narrative 
reporting, executive remuneration, going 
concern and the role of the audit committee.

Directors are invited to identify to the company 
secretary or Group human resources director 
any desired skills and knowledge 
enhancements that they require so that 
appropriate additional training can be arranged. 
Furthermore, once a year, the directors have an 
opportunity to review and agree their respective 
training and development needs during their 
one-on-one meetings with the chairman.

Information and support
Assisted by the company secretary, the 
chairman is responsible for ensuring that 
directors receive accurate and timely 
information on all relevant matters. The 
directors receive a monthly report of current 
and forecast trading results and treasury 
positions. A rolling programme of items sets 
the agenda for Board discussion. This is 
regularly reviewed and updated to cover 
topical issues and developments. 
Comprehensive briefing papers on substantive 
agenda items are circulated at least five 
working days before meetings where possible. 
These contain detailed background 
information, thus freeing time for informed 

debate. Members of the management team 
also make regular presentations to the Board 
to ensure a flow of operational information 
reaches the directors in a timely way.

The directors are satisfied that there are proper 
procedures in place to ensure that:

 • they are receiving accurate and clear 

information for the proper execution of their 
duties;

 • the Group’s objectives, policies and 

strategies are consistent with enhancing 
shareholder value;

 • they are able to keep the Group’s progress 

and development under review;

 • they have an opportunity to challenge 

constructively, and help develop proposals 
on strategy;

 • there are effective communications with all 

shareholders; and

 • the Group’s governance is effective.

Evaluation
The Board notes the requirement under the 
Code for an independent external review of its 
effectiveness, and that of its committees and 
individual directors, every three years. As 
anticipated in the prior year’s annual report, 
during the 2018/19 financial year, an external 
evaluation was carried out by Lintstock Limited 
('Lintstock'). Lintstock does not provide any 
other services to the Group and is considered 
independent. The evaluation was carried out 
over a period of three months, involving 
detailed questionnaires for completion by each 
Board and committee member, as well as the 
company secretary. The review was designed

63

Corporate governance continued

to help the Board prepare for the future, by 
building on existing strengths, considering 
progress made to date particularly in relation to 
the transformation programme and identifying 
and preparing for challenges ahead. It also 
considered the balance, skills and experience 
of the Board. 

The review culminated in the delivery of an 
independent report outlining the Board and 
each committee’s respective strengths and 
weaknesses, the relevant sections of which 
were presented and discussed at the Board 
and each committee meeting. Individual 
non-executive director reports were utilised as 
part of individual private meetings held 
between the chairman and each such Board 
member at which feedback was given on 
individual performance. Following a private 
meeting of the non-executive directors, a 
private meeting took place between the senior 
independent director and the chairman, at 
which feedback was given on the performance 
of the chairman, which similarly utilised 
feedback from the Linstock report. 

The chairman, together with two non-executive 
directors, met and evaluated the performance 
of the chief executive, including the findings of 
the Lintstock report in such review. The 
outcome was then fed back to and discussed 
with the other non-executive directors. The 
content of the Lintstock report was also 
considered by the chief executive in his 
performance evaluation for the chief  
financial officer.

The Board and each respective committee 
identified from the Lintstock report a number of 
actions and/or matters for particular focus for 
the forthcoming year. The key areas of focus 
agreed by each committee can be found in 
each committee report. The Board itself 
acknowledged in particular the need to focus 
on (i) the transformation programme, including 
supporting senior management in connection 
with its delivery, (ii) continuing its dialogue with 
shareholders, (iii) diversity, (iv) enabling 
innovation, (v) culture and (vi) the process for 
attracting, managing and developing talent. 
Plans of action are being developed for each 
of these areas, as appropriate, overseen by 
the chair.

At year end, in addition to having considered 
the outcome of the external evaluation 
process, the Board considered its effectiveness 
and that of the committees during the year 
under review and concluded that, overall, it 
had functioned effectively during this period, 
and that the committees continued to 
discharge their duties in line with their 
respective terms of reference.

Relations with stakeholders
The Board as a whole takes responsibility for 
ensuring dialogue with all key stakeholder 
groups as summarised on page 17. In 
particular, Alex Thursby was nominated as 
the designated non-executive director 
responsible for enabling the Board to 
understand the views of the workforce and 
ensure that such views are fed into the Board’s 
decision-making process. 

With respect to shareholders, the Board takes 
responsibility for ensuring that satisfactory 
dialogue takes place. The principal method 
of communicating with all shareholders is via 
the corporate website, www.rank.com. 

During the year, directors received updates on 
shareholder opinion, including formal briefings 
on shareholder opinion after presentation of 
the Company’s interim and annual results.

As at 30 June 2019, 56.15% of Rank’s shares 
were held by a majority shareholder, Hong 
Leong Company (Malaysia) Berhad ('Hong 
Leong'), and a further 39.35% were held by 20 
institutional shareholders. 

Given that Rank is a 56.15% subsidiary of 
Hong Leong, the chief executive and other 
members of Rank’s executive management 
team met with representatives of Hong Leong 
four times during the year to discuss business 
performance and other issues that could 
impact their financial statements.

The Company liaises with its institutional 
shareholders and city analysts through a 
programme of investor relations and regular 
meetings with principal shareholders 
conducted by the chief executive, chief 
financial officer and director of investor 
relations and communications. During the 
period under review, a total of 44 meetings 
with such shareholders were attended by one 
or more of the chief executive, the chief 
financial officer and the chairman. In addition, 
the senior independent director and chair of 
the remuneration committee engaged with six 
institutional investors in relation to chair 
succession planning and in order to enable 
them to raise any particular remuneration or 
other corporate governance concerns.

Annual general meeting
The 2019 AGM will be held on 17 October 
2019 and the full text of the notice of meeting, 
together with explanatory notes, is set out in a 
separate document at www.rank.com/en/
investors/shareholder-centre/shareholder-
meetings.html. If a shareholder has elected for 
paper information, this will be enclosed with 
their hard copy of this annual report. 
Shareholders wishing to change that election 
may do so at any time by contacting the 
Company’s registrar, details of which can be 
found on page 158 and on our website at 
www.rank.com/en/investors/shareholder-
centre/contacts.html. 

All shareholders are welcome to attend the 
meeting. Private investors are encouraged to 
ask questions. The chairman and chairs of 
the audit and remuneration committees will all 
be present.

Shareholders are invited to vote on the formal 
resolutions contained in the notice of meeting, 
which is published at least 20 working days 
beforehand. In this regard, shareholders may 
note that all new directors must stand for 
election at the first annual general meeting after 
their appointment. This therefore applies in 
respect of Bill Floydd and Tang Hong Cheong. 
Furthermore, as required by the 2016 Code 
and the Company’s articles of association, all 
other directors will be submitting themselves 
for re-election at the meeting, save that, as 
announced on 1 May 2019, Ian Burke will not 
be standing for re-election. 

Shareholders may use electronic means to 
vote or appoint a proxy to vote on their behalf 
at the annual and other general meetings of 
the Company.

Following the meeting, the business 
presentation, voting results and a summary 
of the questions and answers are made 
available at www.rank.com, or in printed format 
on request.

This corporate governance statement forms 
part of the directors’ report and accordingly is 
approved by the Board and signed on its 
behalf by the company secretary. Certain parts 
of this corporate governance statement have 
been reviewed by the Company’s auditors, 
Ernst & Young LLP, for compliance with the 
2016 Code, to the extent required. 

64  The Rank Group Plc Annual Report and Financial Statements 2019

Audit committeeOther committee membersChris Bell Steven EsomOther attendeesChief executive Chief financial officer Company secretary Director of internal audit Group financial controller External auditorAlex ThursbyChairIntroductionThe role of the audit committee (the ‘Committee’) is primarily to support the Board in fulfilling its corporate governance obligations so far as they relate to the Group’s risk management systems, financial reporting and internal controls. This report provides an overview of the Committee’s remit and an insight into the activities undertaken or overseen by the Committee in fulfilling its role during the year. An important focus for the Committee this year has been a full review and refresh of the enterprise risk management framework and its ongoing effectiveness in the oversight of compliance controls within the business. These exercises, together with details of the Committee’s scrutiny of further enhancements to internal controls and financial reporting systems and processes, are covered below. In addition, during the year, the Committee completed a competitive audit contract tender, further details of which are on page 67. It also underwent an external evaluation to assess its performance as part of the wider Board evaluation process (see pages 63 to 64). Overall, the performance of the Committee was rated highly, and it was concluded by the Committee and the Board that the Committee is operating effectively. The Committee determined from such process, with a view to further improving its performance, that it might consider additional ways to support management with transformation activities from a risk and controls perspective. In addition, it determined that its key areas of focus over the forthcoming year will be building the relationship with the new external audit partner and monitoring progress on the ongoing development of the control framework (as set out in more detail below).Members and meetingsThe Committee comprises three independent non-executive directors. The company secretary acts as secretary to the Committee. Details of all members during the year are set out on page 69.The chair, Alex Thursby, has extensive banking industry experience and is considered by the Board to have recent and relevant experience as required by the FRC Corporate Governance Code 2016. Furthermore, the Board is satisfied that the Committee has the resources and expertise to fulfil its responsibilities.The Committee’s terms of reference are available from the Company’s website at  www.rank.com or by writing to the company secretary. It met on four formally scheduled occasions during the year and attendance at such meetings is set out on page 63. Members of the Committee met separately during the year under review to discuss matters without the presence of management. Each of the external auditor and the internal auditor were also provided the opportunity at each meeting to discuss any issues with the Committee without the presence of executive management.AuditcommitteeGovernance65Audit committee continued

2018/19 activity

Areas of focus
Financial 
reporting

Matters discussed
•  reviewed the integrity of all draft financial statements (including narrative)
•  considered approval process for confirming and recommending to the Board that the 2018 annual report 

Frequency
P

Internal  
audit

External  
auditor

is fair, balanced and understandable

•  reviewed and recommended approval of the annual report
•  reviewed appropriateness of accounting policies and going concern assumptions
•  reviewed and recommended inclusion of the viability and going concern statements in the annual report
•  reviewed and recommended approval of interim and preliminary results announcements and dividends
•  reviewed Group accounting policies with particular emphasis on the impact of the IFRS 16 leasing standard 

that will be effective from the start of the 2019/20 financial year

•  reviewed accounting developments and their impacts and significant accounting issues
•  reviewed director and officer expenses
•  monitored the effectiveness of the internal audit function 
•  reviewed the 2018/19 annual audit plan
•  reviewed major audit findings and approved remediation plans
•  reviewed the scope of audit coverage and approved planned work for 2019/20
•  considered the external auditor’s reports and views
•  reviewed the objectivity, independence and expertise of the external auditor
•  considered the auditor’s report on the 2017/18 annual results
•  assessed the effectiveness of the 2017/18 external audit
•  reviewed and approved the 2018/19 annual audit plan and fee proposal
•  considered the initial results of the 2018/19 external audit
•  reviewed audit and non-audit fees incurred during 2018/19
•  undertook an audit tendering process and made a recommendation to the Board following the outcome 

of that process, and recommended that the Committee agree the auditor’s remuneration

Risk and internal  
control

•  reviewed the risk management framework across the Group and the internal governance structure (further 
detail on Rank’s approach to the management of risk, its principal risks and uncertainties and the controls 
in place to mitigate them can be found on pages 48 to 51)

•  reviewed and assessed the corporate risk register (including emerging risks)
•  reviewed risk management reports and risk committee updates
•  reviewed and monitored developments in relation to information security and data protection 
•  reviewed anti-money laundering matters and matters relating to source of funds and enhanced due 

diligence 

•  oversaw the implementation of changes to internal processes as a result of matters reported as key events 

to regulatory bodies and guidance published by regulatory bodies as learnings for the gaming industry

Governance and 
other

•  monitored general ledger system migration
•  reviewed notifications made under the Group’s whistleblowing policy and code of conduct, ensured 

appropriate actions are taken following investigation of notifications and requested a review of such process

•  considered and approved tax strategy and reviewed tax matters
•  considered litigation matters
•  reviewed the Committee’s terms of reference and confirmed adherence during 2018/19
•  reviewed feedback and recommendations following Committee evaluation
•  reviewed internal financial controls
•  met privately with the director of internal audit and the external auditors
•  received corporate governance updates

A = Annual  

B = Biannual 

Q = Quarterly 

P = Periodically

A
A
A
A
B

B
P
A
P
B
Q
A
Q
A
A
A
A
A
A
P

A
B
Q
B

B

P
Q

B
A & P
B
A
A
A
Q
P

66  The Rank Group Plc Annual Report and Financial Statements 2019

External audit tendering
EY has been the Company’s external auditor 
since 2010. In accordance with its regulatory 
requirements, the Committee undertook a 
formal competitive tender process during the 
year for the provision of statutory external audit 
services with effect from October 2019. 

The tender process was initiated by forming a 
working group led by the chairman of the 
Committee and also comprising the chief 
financial officer, director of internal audit and 
Group financial controller. 

The working group considered a range of 
firms. A request for proposal was then sent to 
four prospective firms (comprising firms from 
and outside of the “Big 4”) in December 2018. 
Two of the four confirmed their independence 
and wish to tender, one confirmed its wish to 
tender but highlighted a potential conflict 
(which the Committee concluded should mean 
they withdraw), and one declined the 
opportunity due to a conflict of interest. 
Meetings with key individuals and information 
sharing took place in February 2019, with 
written proposal documents received the 
following month (as well as the review of the 
recent FRC AQR results). Both firms then 
presented to the Committee in April 2019. A 
detailed weighted scorecard was developed 
and utilised in the decision-making process, 
which prioritised the criteria considered most 
important. Following completion of such 
process, EY was recommended by the 
chairman to the Committee to continue as the 
Group’s external auditor with effect for the 
financial year ending 30 June 2020, it having 
been acknowledged and understood that there 
will require a rotation of the current audit 
engagement partner. This recommendation 
was supported by the Committee and 
recommended to, and subsequently approved 
by, the Board on 26 June 2019, subject to 
approval by shareholders at the Company’s 
2019 AGM.

The Company confirms that it complied with 
the provisions of The Statutory Audit Services 
for Large Companies Market Investigation 
(Mandatory Use of Competitive Tender 
Processes and Audit Committee 
Responsibilities) Order 2014 for the financial 
year under review.

External auditor 
The Company’s external auditor is engaged to 
express an opinion on the financial statements. 
It reviews the data contained in the financial 
statements to the extent necessary to express 
its opinion. It discusses with management the 
reporting of operational results and the financial 
position of the Group, and presents findings to 
the Committee. The directors in office at the 
date of this report are not aware of any relevant 
information that has not been made available 
to the auditor and each director has taken 
steps to be aware of all such information and 
to ensure it is available to the Company’s 
auditor. Ernst & Young LLP’s (‘EY’) audit report 
is published on page 102.

In order to assess the effectiveness and 
independence of the external auditors, the 
Committee carried out an assessment. This 
was facilitated by use of a questionnaire which 
posed questions in relation to different aspects 
of the external audit process. Those individuals 
employed by Rank most actively involved with 
the day-to-day aspects of the audit provided 
responses to certain questions asked. The 
feedback was considered, discussed and 
summarised by management and reported to 
the Committee and Board. Having conducted 
such review, and reviewed overall 
performance, the Company has concluded 
that EY has demonstrated appropriate 
qualifications and expertise throughout the 
period under review, and that the audit 
process was effective. 

The Committee oversees the nature and 
amount of any non-audit work undertaken by 
the auditor to ensure that it remains 
independent. Consequently, the Committee is 
required to approve in advance all non-audit 
services priced above £25,000. When seeking 
external accountancy advice in relation to 
non-audit matters, the Group’s policy is to 
invite competitive tenders where appropriate. It 
is also the Group’s policy to balance the need 
to maintain audit independence with the 
desirability of taking advice from the leading 
firm in relation to the matter concerned and 
being efficient. 

The total non-audit fees paid to EY during the 
period under review was £58,000. Rank is 
satisfied that the objectivity and independence 
of the audit partner and the audit engagement 
team have not been compromised by the fees 
paid for the non-audit work undertaken by EY. 
Rank has used the services of other 
accounting firms for non-audit work during 
the period under review. 

Governance

Internal controls
During the year, there have been a number of 
Committee activities that have focused on the 
control environment, namely:

 • Enterprise risk management: At the 

request of the Committee, the chief financial 
officer and director of internal audit led a full 
review and refresh of the Company’s 
enterprise risk management framework 
(including a review of the effectiveness of its 
first, second and third lines of defence). This 
was supported by the appointment of an 
enterprise and operational risk manager to 
support the embedding of the refresh.
 • Regulation (gambling): Following the 

outcome of the UK Gambling Commission 
investigation in October 2018, pursuant to 
which the Company made a payment in lieu 
of financial penalty of £500,000 in respect of 
weaknesses in its social responsibility 
controls, the Committee continued to 
examine the effectiveness of the Company’s 
framework of compliance controls. This 
included internal audit reviews, management 
biannual reports and presentations on 
anti-money laundering ('AML'), consideration 
of internal and external matters of potential 
fraud and reviews of progress made on 
areas requiring improvement. The 
Committee also acknowledged the work of 
the safer gambling committee in developing 
a refreshed policy and new strategy for the 
Group, and will monitor its impact on the 
effectiveness of the Company’s internal 
controls as actions are delivered.

 • Regulation (HMRC): As mentioned on 
page 42, some of the Company’s pay 
practices, though designed to help 
employees, have technically not complied 
with the National Minimum Wage (NMW) 
Regulations. The Committee has received 
regular updates throughout the investigation 
into this matter and, although the calculation 
of underpayment has not yet been finalised, 
has approved the £8.0m provision referred 
to in note 4 on page 128 on the basis that it 
represents Rank’s current best estimate of 
payments that are required to be made for 
the previous six years and in fines to HMRC.

 • Code of conduct and whistleblowing: 
The Committee monitored management 
reports on employee conduct, including 
whistleblowing. It requested a refresh of the 
whistleblowing policy and process to ensure 
that it will continue to meet the needs of the 
business in line with strategy. 

67

Audit committee continued

 • Information security and data privacy:  
At the request of the Committee, an annual 
cyber benchmarking review was performed 
to understand the maturity of controls within 
our IT estate. This has helped to give greater 
visibility of key risk areas and to support the 
action required across the estate in 
response. In addition, the Committee 
received regular updates on the Company’s 
GDPR programme and approved the 
transition of such programme into business-
as-usual.

 • General ledger migration: The Committee 

requested periodic updates from 
management on the progress being made 
on, and key challenges to achieving, 
migration of the general ledger.

 • Transformation: The Company has 

adopted a risk-based approach to the 
initiatives implemented under the 
transformation programme, involving all three 
lines of defence. From the Committee’s 
perspective, this led to a focus on areas of 
the business affected by such initiatives 
where changes in systems, personnel or 
processes could lead to weaknesses in 
internal controls.

 • International: With the expansion of the 

business, the Committee requested greater 
central control oversight of international 
activities.

The key areas of focus for the Committee 
during 2019/20 in relation to internal controls 
will be:

 • Enterprise risk management: embedding 
of the changes made to the framework; 

 • Regulation: Ongoing improvements in AML, 

as well as safer gambling activities, and 
continued oversight of the NMW matter 
referred to above;

 • Digital and technology: Review of ongoing 

activities in relation to technology 
enhancements and operational resilience; 

 • Transformation: ongoing oversight of 
initiatives from a risk perspective; and

 • International: increased controls oversight 

of the International business.

Key judgements and financial reporting matters
The Committee assesses and challenges whether suitable accounting policies have been adopted and whether management has made appropriate 
estimates and judgements. Key accounting judgements considered, conclusions reached by the Committee and their financial impacts during the 
year under review are set out in the following table. Additionally, the Committee and the external auditors have discussed the significant issues 
addressed by the Committee during the year and the areas of particular focus, as described in the independent auditor’s report on pages 103 
to 106:

Key judgements and financial reporting matters 2018/19
Treatment of exceptional items
Only items that are exceptional due to size and 
nature should be disclosed as an exceptional 
item by the Group.

Impairment review
For goodwill and indefinite-life assets, the Group 
performs an annual impairment review. In 
addition, the Group reviews assets that are 
subject to amortisation or depreciation for events 
or changes in circumstances that indicate that 
the carrying amount of an asset  
or cash-generating unit may not be recoverable. 
If an asset has previously been impaired the 
Group considers whether there has been a 
change in circumstances or event that may 
indicate the impairment is no longer required. 
The Group considers each venue to be a 
cash-generating unit and the review 
covers approximately 150 individual  
cash-generating units.
Significant provisions for property leases
The nature of provisions is that they require 
judgement due to uncertainty regarding their 
timing and amount. The Group holds several 
large provisions for onerous property leases. 
In assessing the appropriate liability, the Group 
must estimate cash flows associated with the 
property. This may include consideration of the 
forecast profitability of a club which still operates 
at the site, potential sub-let income and 
estimates of any dilapidation obligations. 

Audit committee review and conclusions

The Committee reviewed the accounting treatment of exceptional items and agreed that the 
items listed in note 4 are exceptional in size and nature in relation to the Group and therefore it 
is appropriate to disclose them separately. The Committee noted that from a quality of earnings 
perspective, both accretive and dilutive impacts had been recorded in exceptional items in the 
current and prior years.

The Committee reviewed management’s impairment review process including, where 
applicable, the potential indicators of impairment and/or reversal, cash flow projections,  
growth rates and discount rates used to derive a value in use, and the sensitivity to 
assumptions made. 
During the year, the Committee reviewed total exceptional impairment charges of £11.1m in 
respect of venues where performance has been below expectations and is not expected to 
improve and challenged the long-term assessment of such venues in light of corporate risks. 
The Committee concluded that the total impairment charge recognised of £11.1m was 
appropriate. Further details of the impairment charges and reversals are disclosed in note 4 
on pages 128 to 129.

At both the half and the full year, the Committee considered the Group’s approach to property 
lease provisions, the discount rates applied and management’s recommendations, in order to 
satisfy itself how management came to its best estimate of onerous property lease obligations.
The Committee noted that the Group has a number of property leasehold contracts and was of 
the view that appropriate provision had been made against those property leases where the 
unavoidable costs exceed the economic benefit expected to be derived from the property. 
During the year, the Committee reviewed the exceptional charge from property leases of 
£1.4m, the majority of which was due to the decision to close three clubs.
The Committee was of the view that the net charge was appropriate. Further details of the 
property lease provisions held are disclosed in note 21 and the net exceptional charge made 
in the current year are disclosed in note 4.

68  The Rank Group Plc Annual Report and Financial Statements 2019

 
 
 
Governance

Key judgements and financial reporting matters 2018/19
Significant tax provisions 
The Group holds provisions for certain tax 
matters, in addition to the normal provisions for 
corporation tax. 
In assessing the appropriateness of indirect tax 
provisions, the Group must estimate the likely 
outcome of uncertain tax positions where 
judgement is subject to interpretation and 
remains to be agreed with the relevant authority. 
Financial impact of new  
accounting standards
New accounting standards can materially impact 
trading results.

Contingent assets and liabilities
In determining the accounting treatment of 
potential assets and liabilities, management has 
applied judgement in assessing the probability of 
the occurrence or non-occurrence of one or 
more uncertain future events not wholly within 
the control of the Company.
Going concern
The directors must determine that the business 
is a going concern for at least 12 months from 
the date of signing the accounts.
Viability statement
The directors are required to make a statement 
in the annual report as to the longer-term viability 
of the Group.

Audit committee review and conclusions

At both the half and the full year, the Committee considered the Group’s approach to tax 
provisioning, in order to satisfy itself how management came to its best estimate of the likely 
outcome.
The Committee also received and considered an update paper covering the Group’s ongoing 
direct and indirect tax matters. This covered both continuing operations where tax returns 
submitted have been, or are likely to be, challenged by the relevant tax authority and 
discontinued operations with historic tax audits.
The Committee considered that management’s best estimate of tax liabilities is appropriate. 

The Committee considered the impact of new accounting standards.  
It was noted there were no significant changes which impacted results in the current year with 
the adoption of IFRS15–Revenue from Contracts with Customer and IFRS9–Financial 
Instruments.
Except for IFRS 16 (which will apply to the Group from 1 July 2019),  
it is not expected that any new accounting standards will materially impact future results. 
The Committee assessed the challenge of providing a valuation of the Group’s investment in an 
unlisted technology provider against readily available external benchmarks and reviewed 
management’s methodology in doing so.

The Committee received updates throughout the year from management, incorporating legal 
and professional advice as appropriate, on the accounting treatment for potential assets and 
liabilities in relation to disclosure or recognition. The Committee was of the view that 
management has appropriately treated such items in the financial statements. Details of the 
liabilities are included in note 30.

The Committee conducted an annual assessment pursuant to which the directors were able to 
conclude that it is appropriate to prepare the financial statements on a going concern basis, as 
set out in more detail on page 43.  

The Committee evaluated management’s work in conducting a robust assessment of the 
Group’s longer-term viability. The Committee affirmed the reasonableness of the assumptions, 
considered whether a viability period of three financial years remained most appropriate, and 
confirmed that it was part of a recommendation to the Board.  
For further information on the viability statement, see page 49.

Membership of Committee during year

Name
Chris Bell
Steven Esom
Alex Thursby (chair)

Committee membership since 
June 2015
March 2016
August 2017

Notes

Alex Thursby became chair in October 2017

Alex Thursby
Chair of the audit committee

21 August 2019

69

 
 
 
 
 
 
 
Nominations committeeOther committee membersChris Bell Steven Esom  Susan Hooper Alex ThursbyOther attendeesCompany secretaryIan BurkeChairIntroductionThe nominations committee (the ‘Committee’) is responsible for assisting the chairman in keeping the composition of the Board and executive committee under review, and leading the nominations process to the Board. It carries out its duties with due regard for best practice corporate governance standards.The formal terms of reference of the Committee are available on our website at www.rank.com or by written request to the company secretary.Members and meetingsThe Committee comprises the chairman and all the independent non-executive directors. The company secretary acts as secretary to the Committee. Details of all members during the year are set out on page 72. The Committee met on two formally scheduled occasions during the year under review and the attendance of its members at such meetings is set out on page 63.Process for appointment  of chair On 30 April 2019, Ian Burke informed the  Board of his intention to step down as chair immediately following the Company’s 2019 AGM on 17 October 2019. An announcement to this effect was made on 1 May 2019 and  the Committee commenced the process  for the appointment of his successor. Led by the senior independent director, the Committee (i) considered the key skills and experience desirable for a new chair, (ii) confirmed that such successor should be independent; (iii) determined the external headhunters it would engage to assist with a new appointment, being Korn Ferry, (iv) discussed with the Company’s majority shareholder and other major shareholders the skills they saw as desirable for the new chair, together with any other matters they wished to raise in connection with such appointment and the process relating to the same; and (v) considered the timetable for such process, noting the preference for there to be an orderly handover of responsibilities. Further to this, briefing sessions were held with all non-executive and executive directors, and the company secretary to review the candidate brief and assessment criteria. A long-list of 15 candidates was discussed and then narrowed down to a shortlist of six, and then three. Following interviews with the three candidates, and a presentation to the Committee by the preferred candidate, the process concluded with the recommendation to the Board by the Committee that Alex Thursby be appointed with effect from the conclusion of the 2019 AGM. Alex joined the Rank board in August 2017 and has chaired the audit committee since October 2017.  Upon his appointment Alex will step down as chair of Rank’s audit committee. The search for a new audit committee chair has commenced. Details of Alex’s experience and other roles can be found on page 59.Nominationscommittee70 The Rank Group Plc Annual Report and Financial Statements 2019Appointment of chief 
financial officer
Bill Floydd was appointed as chief financial 
officer, and to the executive and finance 
committees, with effect from 12 November 
2018. He was subsequently appointed to the 
Board on 1 May 2019.

The search process for the chief financial 
officer was conducted by the chief executive 
officer and Group human resources director, 
assisted by an external agency, Odgers 
Berndtson. A long-list of candidates was 
reviewed and a shortlist of five people was 
interviewed. The preferred candidate was then 
met by other members of the Board, including 
the chairman, and members of the executive 
committee, who each then provided their 
feedback. Thereafter the chief executive officer 
made a recommendation to the Committee. 
Following a meeting of the Committee, Bill was 
recommended for appointment to the role. 
Details of Bill’s experience and former roles can 
be found on page 58.

Appointment of  
non-executive director
Following notification from the majority 
shareholder that it wished to nominate a 
Guoco representative to the Board (pursuant 
to the Relationship Agreement between the 
Company, Hong Leong and Guoco (see page 
96 for more information)), Tang Hong Cheong 
was appointed as a non-executive director with 
effect from 15 January 2019. The chairman 
sought views from other major shareholders in 
relation to such appointment. The Committee 
noted that Hong Cheong had been working 
with the management of Rank since 2010. It 
considered that Hong Cheong has appropriate 
and extensive commercial experience to make 
a valuable contribution to the Board and was 
comfortable that such appointment will further 
enhance the communication between Rank 
and its majority shareholder. The Committee 
therefore recommended such appointment to 
the Board, which duly approved the same. 
Details of Hong Cheong’s experience can be 
found on page 58.

Governance

Executive committee 
appointments
Following search processes conducted by the 
chief executive officer and Group human 
resources director, with external agency 
assistance as appropriate, the Committee 
recommended the following appointments to 
the executive committee: 

 • Chief information officer – Jonathan 

Greensted joined the Company in August 
2018 as chief information officer. He joined 
from Travelodge where he was chief 
technology officer.

 • Chief transformation officer – Jim Marsh 

joined in October 2018 as chief 
transformation officer. He joined from 
McKinsey & Company where he was a 
partner in the transformation team.

 • Group general counsel & company secretary 
– Luisa Wright, who had previously been 
serving as interim company secretary, was 
appointed as Group general counsel and 
company secretary in November 2018. 

 • Retail managing director – Jonathon Swaine 
will be joining in October 2019 as the retail 
managing director. He will be joining from 
Fullers, Smith and Turner plc where he has 
been managing director of Fullers Inns 
since 2012.

Board and senior  
management diversity
During the period under review, the Committee 
has considered the issue of diversity and 
inclusion in the context of both the Board and 
senior management. 

The Board’s diversity and inclusion policy is to 
recruit the best candidate having regard to the 
skills and experience required, but with a mind 
to diversity, including gender and ethnic 
diversity. As at 30 June 2019, 11.11% of the 
Board was female (12.5% at the date of this 
report), 20% of the executive committee (25% 
as at the date of this report) and 30% of direct 
reports to the executive committee (35.3% as 
at the date of this report). The Board currently 
has one BAME director on the Board and 
remains committed to ensuring this remains 
the case, as recommended by the Parker 
Report. The Committee continues to be 
mindful of the benefits that diversity brings and 
is conscious that further work is required in this 
area, as referenced below as an outcome from 
the Committee evaluation process.

On 4 April 2019, and in accordance with the 
requirements of the Equality Act 2010, the 
Company published its gender pay gap figures 
for the UK Group as at 5 April 2018. This 
included the four legal entities where the Group 
employs more than 250 people in the UK. 
Further details can be found at www.rank.com.

There are several initiatives in place to reinforce 
the Company’s commitment to reduce the gap 
further and increase gender diversity at a 
senior level. These include a high potential 
sponsorship programme focused on offering 
females across the organisation appropriate 
support to develop their careers; family support 
policies; and enhanced maternity pay for 
women in leadership/management roles or 
‘pathway’ positions into senior management. 
Further detail can be found on page 28 of this 
report and at http://www.rank.com/en/
responsibility.html.

Further details of the gender breakdown of 
directors, senior management and the Group 
can be found on page 28 of this report. 

Succession planning
As noted elsewhere in this report, there have 
been considerable changes to personnel at an 
executive committee level over the past 12 
months and the Committee has, as a result, 
delayed succession planning for senior 
management. During the coming year, the 
Committee will have renewed focus on 
succession plans for senior management, as 
well as the Board, so as to ensure an 
appropriate balance of skills and experience is 
maintained within the Company on an ongoing 
basis. The process for the appointment of a 
new chair is underway as outlined earlier in 
this report.

Governance
During the year, the Committee received 
briefings from the company secretary on 
corporate governance reform, and specifically 
the changes that will apply pursuant to the 
FRC’s Corporate Governance Code 2018 
('2018 Code'), which will apply to the Company 
in respect of the 2019/20 financial year. It has 
noted in particular the expansion of its 
responsibilities to include reporting on its 
approach to succession planning and 
overseeing a diverse pipeline of talent to both 
Board and senior management positions. It 
has further noted the focus under the 2018 
Code on Board refreshment and overboarding, 
which it will also consider in more detail during 
the forthcoming financial year.

71

Following such exercise, the Committee 
reiterated the need for closer monitoring of 
plans, actions and progress in the areas of 
succession planning and diversity in the 
forthcoming year, noting also the requirements 
of the 2018 Code in this regard.

Nominations committee continued

Board, committee and executive 
committee composition, Board 
tenure and review of Board skills
The Committee keeps the Board’s size and 
structure under review. The current directors 
have a wide range of backgrounds and 
knowledge of a number of different sectors, 
including gambling and leisure, as more 
particularly described in their respective 
biographies on pages 58 to 59. Their skills 
include business development, retail, finance, 
hospitality, property, governance and risk 
management. The Committee is of the view 
that the Board is well balanced, providing a 
collective competence to suit the Group’s 
current needs and an appropriate blend of 
executive and non-executive skills. However, it 
is committed to keeping this under review as 
such needs change. The Committee believes 
that all the directors are suitably qualified to 
help steer and challenge Group strategy. 

The composition and chairmanship of the 
Board’s committees are considered annually 
and have been considered during the period 
under review. Additionally, details of length of 
tenure can be found on page 59. 
The Committee has also, during the year, 
consistently reviewed the composition of the 
executive committee.

Committee evaluation
The Committee’s evaluation exercise, externally 
facilitated by Lintstock Limited, concluded that 
the Committee continues to operate effectively. 
Having considered the findings, it was agreed 
that the Committee’s effectiveness could be 
further improved by:

 • a renewed focus on succession planning; 

and

 • a review of the approach to Board and 

executive committee appointments around 
key additional skills and capability needs as 
the business further develops, with a 
renewed focus on diversity.

Committee membership during the year

Name
Chris Bell
Ian Burke (chair)
Steven Esom
Susan Hooper
Lord Kilmorey
Alex Thursby 

Committee member since
July 2015
June 2014
March 2016
September 2015
February 2014
August 2017

Notes

Ian Burke will step down from the Committee in October 2019 

Lord Kilmorey stood down from the Committee in October 2018

72  The Rank Group Plc Annual Report and Financial Statements 2019

 
 
 
 
Safer gambling committeeOther committee membersChris Bell  Ian Burke  John O’ReillyOther attendees Company secretary Director of compliance and responsible gambling Director of public affairs Head of responsible gamblingSusan HooperChairIntroductionThe safer gambling committee (the ‘Committee’) (formerly the responsible gambling committee) assists in the formulation and monitoring of the Group’s safer gambling strategy and enables particular focus to be placed on this important topic. During the year, under the new chair, the Committee challenged itself and the Company to focus on what it really means to be committed to safe and fair gambling. The Committee also acknowledged the need to ensure that such commitment, one of the Company’s strategic pillars, is truly embedded within the business as part of its culture.With this in mind, during the year, the Committee focused in particular on the development of a refreshed policy and new strategy, with the aim of ensuring Rank pro-actively pursues improvements in the promotion and delivery of safer gambling. The Committee has also endorsed the inclusion of a specific safer gambling workstream within the transformation programme to increase pace and build momentum, such that the aspirations set out in the new policy are delivered in the manner and timescales intended by this Committee.Members and meetingsThe Committee comprises two non-executive directors, the chair of the Board and the chief executive. The director of compliance and responsible gambling acts as secretary to the Committee. Details of all members during the year are set out on page 74.The Committee met on three formally scheduled occasions during the year under review and the attendance of its members at such meetings is set out on page 63. Responsibilities and activities during 2018/19The Committee’s responsibilities under its refreshed terms of reference, approved on  26 June 2019, include:  •reviewing and making recommendations in relation to Rank’s strategy and policy so far as gambling regulation relating to the prevention of gambling-related harm is concerned in each of the jurisdictions and channels in which it operates; •reviewing the results of safer gambling research projects undertaken by Rank or by third parties at the request of Rank or utilising Rank’s data;Safer  gamblingcommitteeGovernance73Conclusion
Rank remains committed to providing a safe 
gambling environment for customers to enjoy 
the services that we provide. We are also 
committed to working constructively with 
regulators, including the UK Gambling 
Commission, and our industry peers. The 
Committee looks forward to reporting on the 
advanced progress that will be made in this 
area over the forthcoming year.

 • overseeing the Company’s work in response 
to the Department for Digital, Culture, Media 
and Sport’s review of gaming machines and 
social responsibility measures. The 
Committee welcomed the launch in 
Grosvenor casinos and Mecca bingo of a 
package of controls to improve protections 
on machines. These controls will continue 
to develop in the coming year and the 
Committee will monitor their progress 
and the evaluation of their uptake 
and effectiveness;

 • examining the UK Gambling Commission’s 

proposals for the new industry safer 
gambling strategy (launched as the National 
Strategy to Reduce Gambling Harms) and 
advising on the Company’s response to the 
corresponding consultation;

 • reviewing and advising on the draft content 
in respect of responsible gambling and 
social responsibility that formed part of the 
Group’s response to the UK Gambling 
Commission’s Annual Assurance Statement;
 • following initiatives launched or progressed 
by the business, including the trial in five 
Grosvenor casinos of the ALeRT system, 
designed by Focal Research using available 
machine data to detect signs of potential 
at-risk and problem play; and

 • refreshing its terms of reference to, amongst 
other things, ensure it has an even clearer 
focus and to more clearly bring the 
Company’s international business within 
its remit.

Safer gambling committee continued

 • keeping under review Rank’s policies and 
systems designed to protect children and 
other vulnerable persons from being harmed 
or exploited by gambling;

 • keeping under review the effectiveness 
of Rank’s systems for identifying and 
interacting with customers who are at risk 
of becoming problem gamblers;

 • reviewing and making recommendations 

in relation to the resources available within, 
and to, Rank with the aim of ensuring that 
vulnerable or potentially vulnerable persons 
are identified, interacted with and, where 
appropriate, promptly denied access to 
Rank’s facilities for gambling; and
 • reviewing and approving substantive 

changes to Rank’s planned safer gambling 
activity in all the jurisdictions and channels 
in which it operates.

The Committee reports to the Board, which 
retains principal oversight of matters relating to 
gambling-related harm reduction and gambling 
regulation. It also refers matters to the audit 
committee as appropriate. The formal terms 
of reference of the Committee are available 
at www.rank.com or by written request to 
the company secretary. 

During the year under review, the Committee 
spent significant time on the development of 
the policy, which has since been 
communicated throughout the business, and a 
new three-year safer gambling strategy, which 
is reflected in the safer gambling transformation 
workstream that will engage the entire 
business. Its other activities included:

 • ensuring throughout the year that it is aware 

of, and Rank contributes to, upcoming 
developments across the industry. In 
particular, the Committee continued to 
monitor the progress of the UK Gambling 
Commission in reviewing the sufficiency of 
rules relating to online gambling. The 
Committee welcomed improvements to age 
and identify verification controls in the UK 
and keenly follows discussions relating to 
how operators may better assess customer 
affordability to support the earlier 
identification of those who may be gambling 
beyond their means;

Committee membership during the year

Name
Chris Bell
Ian Burke
Susan Hooper (chair)
Lord Kilmorey
John O’Reilly

Committee membership since 
March 2016
March 2016
July 2017
March 2016
May 2018

Notes

Ian Burke will step down from the Committee in October 2019
Susan Hooper became Committee chair in October 2018
Lord Kilmorey stepped down as chair in October 2018

74  The Rank Group Plc Annual Report and Financial Statements 2019

 
 
 
Finance committeeOther committee membersJohn O’Reilly Bill FloyddOther attendeesCompany secretaryIan BurkeChairIntroductionThe finance committee (the ‘Committee’) is authorised by the Board to approve capital expenditure and make financing decisions for the Group up to authorised limits. The Committee also acts as the Board’s disclosure committee for the purposes of the Market Abuse Regulation (MAR) which came into force on 3 July 2016.The Committee’s terms of reference are available from the Company’s website at  www.rank.com or by writing to the company secretary.Members and meetingsThe Committee comprises the chairman, chief executive and chief financial officer. The company secretary acts as secretary to the Committee. Details of all members during the year are set out below.2018/19 activity The Committee met on nine formally scheduled occasions during the year and the issues it discussed included: •trading; •financial reporting; •estate management issues; •delegations of authority;  •insurance cover and uninsured risks; •review of non-executive director fees; •review of Group subsidiaries’ board composition; •M&A opportunities; •post-completion matters relating to the YoBingo acquisition; and •commercial agreements within its delegated authority.FinancecommitteeCommittee membership during the yearNameCommittee membership since NotesIan Burke (chair)March 2006Ian Burke will step down from the Committee in October 2019Bill FloyddNovember 2018 Clive JenningsJuly 2011Clive Jennings stepped down from the Committee in August 2018Alan MorganAugust 2018Alan Morgan stepped down in July 2019James Pizey*August 2018James Pizey, who was interim chief financial officer, stepped down in November 2018John O’ReillyMay 2018 1. James Pizey attended two scheduled meetings during his period as interim chief financial officer.Governance75Directors’ remuneration reportOther committee membersChris Bell Susan Hooper Alex ThursbyOther attendeesChief executive Company secretary Group human resources directorSteven EsomChairAnnual StatementIntroductionOn behalf of the Board, I am pleased to present Rank’s remuneration report for the year ended 30 June 2019. This report comprises my annual statement, our remuneration policy ('Policy'), which was approved at a General Meeting held on 25 April 2018, and our annual report on remuneration. This statement and the annual report on remuneration will be subject to an advisory vote at the 2019 AGM. Overview of 2018/19 The 2018/19 financial year was significant for the Company, with the launch of the Group’s transformation programme setting out the ambition of becoming a £1 billion revenue international gaming company by 2023. However, whilst the programme is starting to drive Group performance, the remuneration committee's (‘Committee’) decision-making on the performance outcomes for executive directors, as set out below, is reflective of the overall financial performance for the year. The Committee has been particularly mindful during the year of the critical need to attract and retain key talent to drive the targeted future revenue growth outlined in the strategic report. Whilst we saw a number of departures at a senior management level during the year, we also welcomed arrivals in the form of chief financial officer, chief transformation officer, chief information officer and Group general counsel & company secretary. Now that we are well over halfway through the first year of the transformation programme, there is greater clarity around the key challenges and opportunities for our business and we will continue to ensure during the forthcoming year that management is, and remains, appropriately incentivised to achieve our strategic goals.Base salariesThe Committee reviewed the executive director base salaries during the year. It determined not to increase such salaries, which therefore remained unchanged at 1 April 2019, the effective date for any increases, versus the prior year.committeeRemuneration76 The Rank Group Plc Annual Report and Financial Statements 20192018/19 bonus
The annual bonus for the 2018/19 financial 
year was based on a challenging profit after tax 
target. Performance resulted in the financial 
targets under the bonus scheme not being met 
and consequently no annual bonus pay-out 
being recommended for the chief executive or 
the chief financial officer in respect of the 
2018/19 financial year. Further details on 
performance against targets are outlined on 
page 87. 

LTIP grants during 2018/19
The Company’s long-term incentive plan 
('LTIP') structure covers four financial years, 
with vesting phased in three tranches. As 
stated in last year’s report, a single award was 
made in June 2018 to the executive directors 
at that time ('2017/18 award') and no further 
award was made to such directors, or will be 
made, until the 2021/22 financial year. 

However, a mid-period award was granted 
under the LTIP to Bill Floydd, chief financial 
officer, on 22 November 2018 on similar terms 
to the 2017/18 award. Such award was 
pro-rated to 400% of salary based on the 
number of months remaining until the end of 
the performance period. The performance 
conditions (a mix of financial and non-financial 
targets) are based on performance in 2020/21 
as further detailed on page 88. The award will 
vest, subject to meeting the performance 
targets and continued employment, in three 
tranches, with tranche 1 vesting on 22 
November 2021 (being the third anniversary 
of the date of grant), tranche 2 vesting on 
1 October 2022 and tranche 3 vesting on 
1 October 2023. No further award will be made 
to Bill Floydd until the 2021/22 financial year.

 Board changes
As announced on 1 May 2019, Ian Burke 
notified the Company that he does not intend 
to stand for re-election as chair at the AGM on 
17 October 2019. The senior independent 
director, Chris Bell, led the process to appoint 
his successor, Alex Thursby, referring to the 
Committee for approval of the remuneration for 
such role. 

On 1 May 2019, Bill Floydd, chief financial 
officer, was appointed to the Board. The 
Committee approved his remuneration prior to 
his appointment as chief financial officer in 
November 2018 and such terms are in 
accordance with the Policy.

Tang Hong Cheong was appointed to 
the Board as a non-executive director on 
15 January 2019, as a representative of 
the Company’s majority shareholder, 
Guoco Group Limited, and no fees are 
payable to Hong Cheong in connection 
with such appointment.

In April 2019, the Company announced that 
Alan Morgan, managing director, retail, had 
resigned. He subsequently stepped down from 
the Board and left the business on 31 July 
2019. Alan was not eligible for any bonus 
payment for the 2018/19 financial year and his 
unvested LTIP awards lapsed on 31 July 2019. 

As reported in last year’s report, Clive 
Jennings, the former finance director, 
stepped down from the Board on 8 August 
2018, and subsequently left the business on 
17 August 2018.

Lord Kilmorey stepped down from the Board 
with effect from 18 October 2018. 

The details of the termination arrangements 
for all departing directors are set out on page 
90, the terms of which are in accordance with 
the Policy.

Governance
The Committee has taken a close interest in 
the requirements of the FRC’s UK Corporate 
Governance Code 2018 (‘2018 Code’) and 
welcomes the increased focus on broader 
stakeholders and the expanded remit of the 
Committee. The Committee already has a 
degree of oversight of reward policies across 
the Group, and we will continue to refine and 
enhance this in the coming year as we seek to 
embed the principles of the 2018 Code and 
the government’s package of measures on 
executive pay. I look forward to providing an 
update on the implementation of changes in 
next year’s report. 

Governance

Looking ahead
During the year, I welcomed the opportunity to 
discuss remuneration matters with our majority 
shareholder and, together with our senior 
independent director, institutional investors. 
The Company operates in an industry where 
changes are bringing significant challenges as 
well as opportunities. For the Committee, this 
brings with it challenges from a remuneration 
perspective as we seek a balance between the 
expectations of investors and the formulation 
of remuneration arrangements that facilitate 
the recruitment, retention and motivation of 
management. With this in mind, we continue to 
keep remuneration arrangements under review 
and will continue our dialogue with 
shareholders in relation to the same. In the 
meantime, I would like to thank shareholders 
for the support they have given in the past and 
I look forward to your continued support at the 
forthcoming 2019 AGM.

Steven Esom
Chair of the remuneration committee

77

Directors’ remuneration report continued

Directors’  
remuneration policy 
This report sets out the Policy for the Company 
which was prepared in accordance with 
Schedule 8 to the Large and Medium-sized 
Companies and Groups (Accounts and 
Reports) (Amendment) Regulations 2013. The 
Policy was adopted following a binding 
shareholder vote at the General Meeting held 
on 25 April 2018 and took effect from the date 
of approval. This policy report has been 
reproduced for information and updated to 
reflect the passage of time, such as change in 
tense and page references and the executive 

directors’ current remuneration packages for 
the purposes of the charts illustrating the 
application of the Policy in the coming year.

Remuneration and components
The Committee reviews the Group’s 
remuneration philosophy and structure each 
year to ensure that the remuneration 
framework remains effective in supporting the 
Group’s strategic objectives and fairly rewards 
individuals for the contribution that they make 
to the business, having regard to the size and 
complexity of the Group’s operations and the 
need to motivate and attract employees of the 
highest calibre.

Remuneration policy table
The key components of executive directors’ remuneration are summarised below:

The performance of the Company is 
dependent upon the quality of its directors, 
senior executives and employees and therefore 
the Group seeks to attract, retain and motivate 
skilled directors and senior executives of the 
highest calibre. In order to attract such 
individuals, the Committee needs to ensure 
that the remuneration packages properly reflect 
an individual’s duties and responsibilities, are 
appropriate and competitive (not paying more 
than is necessary), sensitive to pay elsewhere 
within the Group and directly linked to 
performance.

Component and link to business strategy
Base salary
To attract and retain skilled, high-calibre 
individuals to deliver the Group’s strategy.

Operation
Base salaries are typically reviewed annually, with any change normally effective from 1 April. 
Any increases take into account: 
•  the role’s scope, responsibility and accountabilities;
•  market positioning, including pay levels at other gaming operators;
•  general rates of increase across the Group; and
•  the performance and effectiveness of the individual and the Group.

Insured and other benefits
Insured and other benefits are offered to 
executive directors as part of a competitive 
remuneration package.

Insured benefits may comprise private healthcare insurance for executive directors and dependants, 
life assurance and permanent health insurance. 

Other benefits comprise a cash car allowance and the fuel cost of all mileage (private and business). 
The amount of the cash car allowance is reviewed periodically by the Committee in the light of 
market conditions.

Retirement provisions
Rewards sustained contribution and 
encourages retention.

Other benefits, in line with the provision to other employees, may be offered as appropriate and 
travel and related expenses may be reimbursed.

The Committee retains the discretion to offer relocation assistance in the form of an allowance or 
otherwise to support the movement of executive talent across the business. If provided, the 
Committee aims to ensure payments are not excessive and support business needs. As such, 
relocation assistance will be reviewed on a case-by-case basis taking into account factors such as 
the individual’s circumstances and the geographies involved, meaning that there is no prescribed 
formula for calculating the level or structure of payments. Tax equalisation and overseas tax 
advisory fees may be payable.

Executive directors may participate in HMRC-approved all-employee schemes up to HMRC limits.

Executive directors are offered membership of the Rank Group Retirement Savings Plan (the 
‘Pension Plan’) or a cash allowance of equivalent value to the employer’s contribution to the 
Pension Plan. An executive director may be automatically enrolled in The Rank Group Workplace 
Pension Scheme (the ‘Pension Scheme’) in accordance with the Company’s obligations under the 
Pensions Act 2008. The Company will contribute into the Pension Plan at the rate of 10% of the 
executive director’s base salary, up to any maximum contribution levels set annually by HMRC. 
Either part or the full value of the annual 10% of base salary pension employer contribution may 
instead be paid as a cash allowance. 

The Committee retains the discretion to honour all contractual pension arrangements agreed prior 
to the application of this Policy. 

78  The Rank Group Plc Annual Report and Financial Statements 2019

Not applicable.

Not applicable.

Performance metrics

Maximum opportunity

Not applicable although the individual’s performance will be taken into 

While there is no maximum annual increase, ordinarily any increases 

account when determining the level of increase, if any.

in executive directors’ base salaries will be limited, in percentage of 

base salary terms, to those received by the wider workforce during 

the year.

Where the Committee considers it necessary or appropriate, larger 

increases may be awarded in individual circumstances, such as a 

change in scope or responsibility or alignment to market levels.

For new hires, the Committee has the flexibility to set the salary at a 

below-market level initially and to realign it over the following years 

as the individual gains experience in the role. In exceptional 

circumstances, the Committee may agree to pay above-market 

levels to secure or retain an individual who is considered by the 

Committee to possess significant and relevant experience which is 

critical to the delivery of the Group’s strategy.

It is anticipated that the provision of insured and other benefits will 

not form a significant part of the package in financial terms. 

The cost of the benefits provided may change in accordance with 

market conditions or in the event of the payment of relocation 

assistance. 

For all new appointments, the maximum pension contribution 

(defined contribution or cash supplement) will be 10% of base 

salary, less the lower earnings limit.

Legacy arrangements to be honoured: Finance Directors –15% of 

base salary, less the lower earnings limit.

Governance

Committee’s approach  
to setting pay
The Committee intends that the base salary 
and total remuneration of executive directors 
should be competitive against other similar 
gaming peers and companies of a broadly 
similar size. Remuneration is benchmarked 
against rewards available for equivalent roles in 
suitable comparator companies, with the aim 
of paying neither significantly above nor below 
market levels for each element of remuneration 
at target performance levels.

The Committee also considers general pay and 
the employment conditions of all employees 
within the Group and is sensitive to these, to 
prevailing market and economic conditions and 
to governance trends when assessing the level 
of salaries and remuneration packages of 
executive directors and other members of the 
executive committee.

The total remuneration package links corporate 
and individual performance with an appropriate 
balance between short- and long-term 
elements, and fixed and variable components. 
The Policy is designed to incentivise executives 

to meet the Group’s key objectives, and so a 
significant proportion of total remuneration is 
Group performance related.

The Committee will set targets for the different 
components of performance-related 
remuneration so that they are both appropriate 
and sufficiently demanding in the context of the 
business environment and the challenges 
facing the Group.

Remuneration policy table

The key components of executive directors’ remuneration are summarised below:

Component and link to business strategy

Operation

Base salary

Base salaries are typically reviewed annually, with any change normally effective from 1 April. 

To attract and retain skilled, high-calibre 

Any increases take into account: 

individuals to deliver the Group’s strategy.

•  the role’s scope, responsibility and accountabilities;

•  market positioning, including pay levels at other gaming operators;

•  general rates of increase across the Group; and

•  the performance and effectiveness of the individual and the Group.

Performance metrics
Not applicable although the individual’s performance will be taken into 
account when determining the level of increase, if any.

Insured and other benefits

Insured benefits may comprise private healthcare insurance for executive directors and dependants, 

Not applicable.

Insured and other benefits are offered to 

life assurance and permanent health insurance. 

executive directors as part of a competitive 

remuneration package.

Other benefits comprise a cash car allowance and the fuel cost of all mileage (private and business). 

The amount of the cash car allowance is reviewed periodically by the Committee in the light of 

Maximum opportunity
While there is no maximum annual increase, ordinarily any increases 
in executive directors’ base salaries will be limited, in percentage of 
base salary terms, to those received by the wider workforce during 
the year.

Where the Committee considers it necessary or appropriate, larger 
increases may be awarded in individual circumstances, such as a 
change in scope or responsibility or alignment to market levels.

For new hires, the Committee has the flexibility to set the salary at a 
below-market level initially and to realign it over the following years 
as the individual gains experience in the role. In exceptional 
circumstances, the Committee may agree to pay above-market 
levels to secure or retain an individual who is considered by the 
Committee to possess significant and relevant experience which is 
critical to the delivery of the Group’s strategy.
It is anticipated that the provision of insured and other benefits will 
not form a significant part of the package in financial terms. 

The cost of the benefits provided may change in accordance with 
market conditions or in the event of the payment of relocation 
assistance. 

Retirement provisions

Rewards sustained contribution and 

encourages retention.

Not applicable.

For all new appointments, the maximum pension contribution 
(defined contribution or cash supplement) will be 10% of base 
salary, less the lower earnings limit.

Legacy arrangements to be honoured: Finance Directors –15% of 
base salary, less the lower earnings limit.

79

market conditions.

Other benefits, in line with the provision to other employees, may be offered as appropriate and 

travel and related expenses may be reimbursed.

The Committee retains the discretion to offer relocation assistance in the form of an allowance or 

otherwise to support the movement of executive talent across the business. If provided, the 

Committee aims to ensure payments are not excessive and support business needs. As such, 

relocation assistance will be reviewed on a case-by-case basis taking into account factors such as 

the individual’s circumstances and the geographies involved, meaning that there is no prescribed 

formula for calculating the level or structure of payments. Tax equalisation and overseas tax 

advisory fees may be payable.

Executive directors may participate in HMRC-approved all-employee schemes up to HMRC limits.

Executive directors are offered membership of the Rank Group Retirement Savings Plan (the 

‘Pension Plan’) or a cash allowance of equivalent value to the employer’s contribution to the 

Pension Plan. An executive director may be automatically enrolled in The Rank Group Workplace 

Pension Scheme (the ‘Pension Scheme’) in accordance with the Company’s obligations under the 

Pensions Act 2008. The Company will contribute into the Pension Plan at the rate of 10% of the 

executive director’s base salary, up to any maximum contribution levels set annually by HMRC. 

Either part or the full value of the annual 10% of base salary pension employer contribution may 

instead be paid as a cash allowance. 

to the application of this Policy. 

The Committee retains the discretion to honour all contractual pension arrangements agreed prior 

Directors’ remuneration report continued

Remuneration policy table continued

Component and link to business strategy
Annual bonus
Motivates the achievement of annual 
strategic, financial and personal performance. 
Rewards individual contribution to the 
success of the Group.

Operation
Rank operates an annual bonus scheme in which executive directors participate. 

The bonus is based on stretching targets set annually. Bonus pay-outs are determined by the 
Committee after the year end following the Committee’s assessment of performance relative to the 
targets set. 

To allow the Committee to assess the quality of earnings over the year and to introduce an element 
of retention, any cash bonuses earned by the executive directors will be subject to a six-month 
deferral period and will be paid in the December following the 30 June financial year end. 

Any bonus earned by the chief executive above 100% of base salary and 80% of base salary 
for other executive directors will be deferred (normally in shares) for a period of two years.

Recovery and withholding provisions apply in the event of a material misstatement, an act 
of gross misconduct or an error in the assessment of performance targets.

Long-term incentive plan
The long-term incentive plan is intended to 
align the interests of the executive directors 
and shareholders through the creation of 
shareholder value over the long term.

The Rank Group Plc 2010 Long-Term Incentive Plan (LTIP) is currently the only long-term equity-
based incentive scheme in place for the executive directors and other senior executives. 

Consistent with the structure of the 2014/15 award, it was proposed that there be a single grant of 
contingent share awards under the LTIP in 2017/18 to cover four years of annual grants. 
Performance is measured over four years (based on targets relating to performance in 2020/21) and 
awards vest in three tranches with one third in October 2021, one third in October 2022 and one 
third in October 2023. 

A holding period applies to the first and second vested tranches to create a five-year period 
between grant and the first available opportunity to sell vested awards (save for any sale to settle 
personal tax obligations).

A single block award was made to the current directors under the LTIP, in June 2018 to John 
O’Reilly and in November 2018 to Bill Floydd. There will be no further grants of long-term incentives 
to those directors in the next two financial years (2019/20 and 2020/21). 

New employees joining during the life of this Policy may receive an award at or around the time of 
joining either on similar terms as the 2017/18 grant or as annual awards of up to 200% of base 
salary, and in either case with different performance criteria and a different vesting period provided 
that in no case shall an award have a vesting period of less than three years. 

An award under this plan may be made to a new director in any year of the three-year policy.

Clawback and malus provisions apply in the event of a material misstatement, an act of gross 
misconduct or an error in the assessment of performance targets or in respect of Awards granted 
on or after 25 April 2018, a material financial loss to the Group or a material deterioration in Group 
profits which is inconsistent with the financial performance of the gaming industry.

Share ownership guideline
To create greater alignment between 
executives and shareholders.

Subject to there being sufficient free float, a market standard 200% of base salary guideline will 
apply for executive directors.

80  The Rank Group Plc Annual Report and Financial Statements 2019

Not applicable.

Performance metrics

Maximum opportunity

The bonus will be based primarily on the achievement of financial 

Chief executive: 150% of base salary

performance targets and may, from time to time as considered appropriate 

by the Committee, include non-financial measures and strategic and/or 

Other directors: 120% of base salary

personal objectives. 

of performance. 

Performance below threshold will result in zero payment. Up to 25% of 

the opportunity available may be payable for achieving a threshold level 

A full description of the performance measures in place and performance 

against them will be provided in the Annual Remuneration Report on 

a retrospective basis, to the extent they are not considered to be 

commercially sensitive.

The Committee retains the discretion, acting fairly and reasonably, to alter the 

bonus outcome in light of the underlying performance of the Group or the 

individual, taking account of any factors it considers relevant. 

For the 2018/19 financial year, the bonus is based primarily on profit-

after-tax targets.

2017/18 award

For awards granted in 2017/18:

i.  vesting will be based 40% on earnings per share, 7.5% on digital revenue, 

7.5% on digital profit, 7.5% on Grosvenor London revenue and 7.5% on 

Grosvenor London profit. The remaining 30% of the award is based 

primarily on strategic measures relating to individual business units. The 

measures were set out in the notice of general meeting to approve the 

Policy. Performance is measured over the four-year period commencing in 

2017/18 and ending in 2020/21.

ii. for each financial performance measure (covering 70% of the overall award), 

performance below threshold results in zero vesting. 50% of the award may 

vest for target performance with 100% vesting for achieving maximum 

performance. Vesting occurs on a straight-line basis between target 

and maximum. 

At the end of the performance period, the Committee will have absolute 

discretion to determine the extent to which the awards will vest, if at all, 

taking account of underlying Group, individual and share price performance. 

The Committee may, in its absolute discretion, adjust upwards or downwards 

including to nil the number of shares under an award which would 

otherwise vest.

If discretion is applied, the level and reasons for its application will be fully 

disclosed in the following year’s Annual Remuneration Report. 

If awards are granted in the second and third years of the three-year Policy 

period, the Committee will determine measures and targets at the time to 

ensure continuing alignment with strategy. Performance targets may relate to 

both financial and non-financial measures linked to the Group’s long-term 

business strategy, including but not limited to:

•  Group or business unit profit;

•  Group or business unit revenue;

•  return on capital; and

•  strategic objectives of the Group.

Not applicable.

The maximum award level for awards granted in 2017/18 has been 

set at 600% of base salary for the Chief Executive and 450% of 

base salary for the other directors. This is the aggregate maximum 

covering four years and the intention was that the maximum award 

will be granted in 2017/18 with no further awards being made until 

2021/22.

For new directors, a single grant of up to 600% of base salary may 

be made in the Policy period. Alternatively, annual awards of up to 

200% of base salary per annum may be granted.

 
 
 
 
Annual bonus

Rank operates an annual bonus scheme in which executive directors participate. 

Component and link to business strategy

Operation

Motivates the achievement of annual 

strategic, financial and personal performance. 

Rewards individual contribution to the 

success of the Group.

targets set. 

The bonus is based on stretching targets set annually. Bonus pay-outs are determined by the 

Committee after the year end following the Committee’s assessment of performance relative to the 

To allow the Committee to assess the quality of earnings over the year and to introduce an element 

of retention, any cash bonuses earned by the executive directors will be subject to a six-month 

deferral period and will be paid in the December following the 30 June financial year end. 

Any bonus earned by the chief executive above 100% of base salary and 80% of base salary 

for other executive directors will be deferred (normally in shares) for a period of two years.

Recovery and withholding provisions apply in the event of a material misstatement, an act 

of gross misconduct or an error in the assessment of performance targets.

Long-term incentive plan

The Rank Group Plc 2010 Long-Term Incentive Plan (LTIP) is currently the only long-term equity-

The long-term incentive plan is intended to 

based incentive scheme in place for the executive directors and other senior executives. 

align the interests of the executive directors 

and shareholders through the creation of 

shareholder value over the long term.

Consistent with the structure of the 2014/15 award, it was proposed that there be a single grant of 

contingent share awards under the LTIP in 2017/18 to cover four years of annual grants. 

Performance is measured over four years (based on targets relating to performance in 2020/21) and 

awards vest in three tranches with one third in October 2021, one third in October 2022 and one 

third in October 2023. 

personal tax obligations).

A holding period applies to the first and second vested tranches to create a five-year period 

between grant and the first available opportunity to sell vested awards (save for any sale to settle 

A single block award was made to the current directors under the LTIP, in June 2018 to John 

O’Reilly and in November 2018 to Bill Floydd. There will be no further grants of long-term incentives 

to those directors in the next two financial years (2019/20 and 2020/21). 

New employees joining during the life of this Policy may receive an award at or around the time of 

joining either on similar terms as the 2017/18 grant or as annual awards of up to 200% of base 

salary, and in either case with different performance criteria and a different vesting period provided 

that in no case shall an award have a vesting period of less than three years. 

An award under this plan may be made to a new director in any year of the three-year policy.

Clawback and malus provisions apply in the event of a material misstatement, an act of gross 

misconduct or an error in the assessment of performance targets or in respect of Awards granted 

on or after 25 April 2018, a material financial loss to the Group or a material deterioration in Group 

profits which is inconsistent with the financial performance of the gaming industry.

Share ownership guideline

To create greater alignment between 

Subject to there being sufficient free float, a market standard 200% of base salary guideline will 

executives and shareholders.

apply for executive directors.

Governance

Maximum opportunity
Chief executive: 150% of base salary

Other directors: 120% of base salary

The maximum award level for awards granted in 2017/18 has been 
set at 600% of base salary for the Chief Executive and 450% of 
base salary for the other directors. This is the aggregate maximum 
covering four years and the intention was that the maximum award 
will be granted in 2017/18 with no further awards being made until 
2021/22.

For new directors, a single grant of up to 600% of base salary may 
be made in the Policy period. Alternatively, annual awards of up to 
200% of base salary per annum may be granted.

Not applicable.

81

Performance metrics
The bonus will be based primarily on the achievement of financial 
performance targets and may, from time to time as considered appropriate 
by the Committee, include non-financial measures and strategic and/or 
personal objectives. 

Performance below threshold will result in zero payment. Up to 25% of 
the opportunity available may be payable for achieving a threshold level 
of performance. 

A full description of the performance measures in place and performance 
against them will be provided in the Annual Remuneration Report on 
a retrospective basis, to the extent they are not considered to be 
commercially sensitive.

The Committee retains the discretion, acting fairly and reasonably, to alter the 
bonus outcome in light of the underlying performance of the Group or the 
individual, taking account of any factors it considers relevant. 

For the 2018/19 financial year, the bonus is based primarily on profit-
after-tax targets.
2017/18 award

For awards granted in 2017/18:

i.  vesting will be based 40% on earnings per share, 7.5% on digital revenue, 
7.5% on digital profit, 7.5% on Grosvenor London revenue and 7.5% on 
Grosvenor London profit. The remaining 30% of the award is based 
primarily on strategic measures relating to individual business units. The 
measures were set out in the notice of general meeting to approve the 
Policy. Performance is measured over the four-year period commencing in 
2017/18 and ending in 2020/21.

ii. for each financial performance measure (covering 70% of the overall award), 
performance below threshold results in zero vesting. 50% of the award may 
vest for target performance with 100% vesting for achieving maximum 
performance. Vesting occurs on a straight-line basis between target 
and maximum. 

At the end of the performance period, the Committee will have absolute 
discretion to determine the extent to which the awards will vest, if at all, 
taking account of underlying Group, individual and share price performance. 
The Committee may, in its absolute discretion, adjust upwards or downwards 
including to nil the number of shares under an award which would 
otherwise vest.

If discretion is applied, the level and reasons for its application will be fully 
disclosed in the following year’s Annual Remuneration Report. 

If awards are granted in the second and third years of the three-year Policy 
period, the Committee will determine measures and targets at the time to 
ensure continuing alignment with strategy. Performance targets may relate to 
both financial and non-financial measures linked to the Group’s long-term 
business strategy, including but not limited to:

•  Group or business unit profit;
•  Group or business unit revenue;
•  return on capital; and
•  strategic objectives of the Group.
Not applicable.

 
 
 
 
Differences in the Policy for 
executives relative to the 
broader employee population
The Policy in place for the executive directors 
is informed by the structure operated for the 
broader employee population. Pay levels and 
components vary by organisational level but 
the broad themes and philosophy remain 
consistent across the Group:

 • salaries are reviewed annually with regard to 
the same factors as those set out in the 
Policy table for executive directors;
 • members of the executive committee 
participate in an annual bonus plan 
dependent on profit performance of 
the Group. Other members of senior 
management participate in the same plan, 
dependent on profit performance of the 
Group or EBITDA performance of brand, 
according to their role and level;

 • members of the senior management team 
can be considered for awards under the 
LTIP. This is intended to encourage share 
ownership in the Company and align the 
management team with the strategic 
business plan; and

 • eligibility for and provision of benefits and 

allowances varies by level and local market 
practice. It is standard for senior executives 
to receive a company car allowance. 
Pension provision below Board level is 
overall at lower contribution rates, with the 
majority of the Group’s eligible employees 
now being automatically enrolled into the 
NEST Workplace Pension Scheme with 
contributions in line with legislative 
requirements. However, a significant 
proportion of employees remain in the 
Group’s Retirement Savings Plan, with 
contribution levels higher than 
mandatorily required.

Directors’ remuneration report continued

Setting of performance 
measures and targets 
The Committee reviews and selects 
performance measures at the beginning of 
each award cycle under both the annual bonus 
plan and the LTIP, being informed by the 
short- and long-term priorities of the Group at 
the time. The Committee considers the 
Group’s key performance indicators and 
strategic business plan when selecting 
measures and calibrating targets. The 
Committee is aware that targets for both 
financial and non-financial measures should be 
appropriately stretching yet achievable. Details 
of these are included in the annual report each 
year. Factors that the Committee may consider 
include the strategic plan, the annual budget, 
economic conditions, individuals’ areas of 
responsibility, the Committee’s expectations 
over the relevant period and input from the 
major shareholder.

Committee discretion in 
operation of variable pay 
schemes 
The Committee operates under the powers it 
has been delegated by the Board. In addition, 
it complies with rules that are either subject to 
shareholder approval (the LTIP) or approval 
from the Board (the annual bonus scheme). 
These rules provide the Committee with certain 
discretions which serve to ensure that the 
implementation of the Policy is fair, both to the 
individual director and to shareholders. The 
Committee also has discretion to set 
components of remuneration within a range, 
from time to time. The extent of such discretion 
is set out in the relevant rules, the maximum 
opportunity or the performance metrics section 
of the Policy table above. To ensure the 
efficient administration of the variable incentive 
plans outlined above, the Committee will apply 
certain operational discretions. These include 
the following:

 • selecting the participants in the plans;
 • determining the timing of grants of awards 

and/or payments;

 • determining the quantum of awards and/or 
payments (within the limits set out in the 
Policy table above);

 • determining the choice of (and adjustment 
of) performance measures and targets 
for each incentive plan in accordance with 
the Policy set out above and the rules of 
each plan;

 • determining the extent of vesting based on 

the assessment of performance and 
discretion relating to measurement of 
performance in certain events such as a 
change of control or reconstruction;
 • whether malus and clawback shall be 
applied to any award in the relevant 
circumstances and, if so, the extent to which 
they shall be applied; 

 • making appropriate adjustments required in 

certain circumstances, for instance for 
changes in capital structure;

 • determining ‘good leaver’ status for incentive 
plan purposes and applying the appropriate 
treatment; and

 • undertaking the annual review of weighting 

of performance measures and setting targets 
for the annual bonus plan, where applicable, 
from year to year.

If an event occurs which results in the annual 
bonus plan or LTIP performance conditions 
and/or targets being deemed no longer 
appropriate (e.g. material acquisition or 
divestment or an unforeseen material change 
in gaming regulation or taxation which was 
unforeseen at the time the measures and 
targets were set), the Committee will have the 
ability to adjust appropriately the measures 
and/or targets and alter weightings, provided 
that the revised conditions are not materially 
less challenging than the original conditions. 
Any use of the above discretion would, where 
relevant, be explained in the annual report on 
remuneration and may, as appropriate, be the 
subject of consultation with the Company’s 
major shareholders.

Legacy arrangements
The Committee may approve payments 
to satisfy commitments agreed prior to the 
approval of this Policy. This includes 
previous incentive awards that are currently 
outstanding such as the 2014/15 LTIP award. 
The Committee may also approve payments 
outside of the Policy in order to satisfy legacy 
arrangements made to an employee prior to 
(and not in contemplation of) promotion to 
the Board.

All historic awards that were granted but 
remain outstanding are eligible to vest, based 
on their original award terms.

82  The Rank Group Plc Annual Report and Financial Statements 2019

Governance

Potential reward opportunities at different levels of performance
The graphs below exhibit remuneration policy for existing executive directors and show indicative total remuneration levels under different 
performance scenarios: minimum, on-target and maximum. The remuneration policy results in a high proportion of total remuneration being 
dependent on performance, with a majority tied to the long-term performance of the Group.

)
s
0
0
0
£
(

n
o
i
t
a
r
e
n
u
m
e
R

2500

2000

1500

1000

500

0

£2,453

£2,078

£1,328

36%

46%

£578

100%

Min

28%

28%

44%

Trg

36%

31%

28%

Max

23%

Max with 50%
share price 
growth for LTI

£348

100%

Min

£678

22%
27%

51%

Trg

£1,008

30%

36%

34%

Max

£1,158

39%

31%

30%

Max with 50%
share price 
growth for LTI

Chief executive officer

Chief financial officer

Fixed pay

Annual bonus

Long-term incentives

Minimum: Comprises the value of fixed pay using the current base salary and pension and the value of last year’s benefits. 

Target: Minimum plus assumes half of the bonus is earned and the LTIP vests at 50%.

Maximum: Minimum plus assumes full bonus is earned and the LTIP vests in full.

Actual LTIP awards made during 2017/18 to the chief executive and chief financial officer are shown on an annualised basis reflecting no grants 
until 2021/22.

Remuneration for appointments
The Committee will apply the existing 
Policy to new executive directors in respect of 
all components of remuneration. Base salary 
and benefits will be set in accordance with the 
Policy and relocation assistance may 
be provided for both internal and external 
appointments, if necessary. In addition, the 
maximum level of annual bonus which may be 
earned is 150% of base salary for a 
chief executive and 120% of base salary for 
other executive directors.

New directors may participate in the LTIP and 
receive an award of up to 600% of base salary 
for a chief executive and 450% of base salary 
for other directors. These are the aggregate 
limits that may be made over a four-year 
period. Annual grants at lower values may be 
made as long as the aggregate value over a 
four-year period does not exceed the limits set 
out above and in the Policy table.

The Committee may also make an additional 
award of cash or shares on the appointment of 
a new director in order to compensate for the 
forfeiture of remuneration from a previous 

employer. Such awards would be made on 
a comparable basis, taking account of 
performance, the proportion of the 
performance period remaining and 
the type of award. The Committee will set 
appropriate performance conditions and 
vesting would be on the same time horizon 
as the forfeited award.

New non-executive directors will be appointed 
on the same remuneration elements as the 
existing non-executive directors. It is not 
intended that variable pay, day rates or benefits 
in kind be offered.

83

 
 
 
Change of control
In the event of a change of control, the 
Committee has absolute discretion as to 
whether and on what basis awards should vest 
under the LTIP. The Committee would 
normally allow awards to vest upon a change 
of control subject to satisfaction of 
performance criteria and reduction on a 
time-apportioned basis.

Directors’ remuneration report continued

Approach to termination payments
The Group does not believe in reward for 
failure. The circumstances of a director’s 
termination (including the director’s 
performance) and an individual’s duty to 
mitigate losses are taken into account in every 
case. Rank’s policy is to stop or reduce 
compensatory payments to former executive 
directors to the extent that they receive 
remuneration from other employment during 
the compensation period. 

Compensatory payments are limited to 
12 months’ base salary, cash car allowance, 
and defined pension contributions (or 
salary supplements). 

Annual bonus awards will normally lapse in 
their entirety in the event an individual is no 
longer employed or serving their notice period 
at the time of pay-out. For certain good leaver 
reasons, a bonus may become payable at the 
discretion of the Committee.

If the holder of a LTIP award ceases, for any 
reason, to be an executive director or 
employee of a Group company, that holder’s 
LTIP award shall lapse immediately upon them 
ceasing to be an executive director or 
employee. However, the Committee may in its 
absolute discretion allow awards to continue 
until the normal vesting date or for vesting to 
be accelerated to the date of cessation and in 
either case the extent to which that award shall 
vest may be subject to the achievement of the 
relevant performance conditions and pro-ration 
on a time-apportioned basis at the 
Committee’s discretion. Any such discretion in 
respect of leavers would only be applied by the 
Committee to ‘good leavers’ where it considers 
that continued participation is justified, for 
example, by reference to past performance to 
the date of leaving.

Executive directors’ service agreements 
It is the Group’s policy that executive directors have rolling service agreements.

The current executive directors’ service contracts contain the key terms shown in the table below:

Provision
Remuneration

Notice period
Termination payment

Restrictive covenants

Detailed terms
•  Base salary, pension and benefits
•  Cash car allowance
•  Private health insurance for director and dependants
•  Life assurance
•  Permanent health insurance
•  Participation in annual bonus plan, subject to plan rules
•  Participation in LTIP, subject to plan rules
•  25 days’ paid annual leave, increasing to 30 days with length of service
Six months’ notice from both the Company and the director. 
Payment in lieu of notice equal to:
•  six months’ base salary 
•  cash car allowance 
•  pension supplement 
All of the above would be paid in monthly instalments, subject to an obligation on the part of the 
director to mitigate his loss such that payments would either reduce, or cease completely, in the 
event that the director gained new employment.
During employment and for six months after leaving.

Copies of the executive directors’ service contracts are available for inspection at the Company’s registered office.

Service agreements outline the components of remuneration paid to the individual director but do not prescribe how remuneration levels may be 
adjusted from year to year.

Length of service for executive directors who served on the Board during the year, together with the date of their respective service agreements, is 
as follows: 

Position
Chief executive
Finance director
Managing director, retail
Chief financial officer

Name
John O’Reilly
Clive Jennings
Alan Morgan
Bill Floydd

1.  Clive Jennings stepped down from the Board and left the Company on 17 August 2018.
2.  Alan Morgan stepped down from the Board and left the Company on 31 July 2019.
3.  Bill Floydd was appointed to the Board on 1 May 2019.

84  The Rank Group Plc Annual Report and Financial Statements 2019

Date of contract
30 April 2018
27 July 2011
6 September 2016
12 November 2018 

Length of Board service  

as at 30 June 2019
1 year 2 months
7 years1
1 year 2 months2 
2 months3 

Governance

Chairman
The Company separated the role of chairman and chief executive with effect from 6 May 2014. 

The chairman, Ian Burke, has a letter of engagement dated 22 April 2014 which is effective from 6 May 2014 and which replaced his service 
agreement dated 6 March 2006 in respect of his former role as chief executive. He was initially engaged as non-executive chairman for a 
period of three years. His appointment is terminable without compensation on three months’ notice from either side. The chairman receives 
an all-encompassing fee which includes his chairmanship of the nominations and finance committees. The fee is reviewed annually by the 
Committee, with reference to the size and complexity of the role and external market comparisons, in the final quarter of each calendar year with 
any increase taking effect on 1 April. The chairman is not entitled to any benefits in kind and is not eligible for pension scheme membership, bonus 
or incentive arrangements.

On 1 May 2019, the Company announced that it had been notified by the chair that he does not intend to stand for re-election at the Company’s 
AGM on 17 October 2019 (“2019 AGM”). Following the approval of the Board, Alex Thursby will succeed Ian Burke as chair with effect from  
the end of the 2019 AGM. Alex has a letter of engagement dated 21 August 2019, which is effective from 17 October 2019 and will replace  
his non-executive director letter of engagement dated 21 June 2017. The terms of his appointment are the same as those that apply to the 
current chair.

Policy for non-executive directors
Component
Fees

Purpose and link to business strategy
To attract and retain skilled, high-calibre 
individuals to deliver the Group’s strategy.

Maximum
Aggregate annual fees limited to 
£750,000 by the Company’s articles of 
association.
Current fee levels are set out in the annual 
report on remuneration.

Mechanics operation and performance framework
Fees are reviewed in the final quarter of 
each calendar year to reflect appropriate 
market conditions.
Fee increases, if applicable, are effective 
from 1 April the following year.
The base fee includes membership of the 
audit, remuneration, nominations and 
finance committees.
Non-executive directors are not entitled to 
any benefits in kind and are not eligible for 
pension scheme membership, bonus or 
incentive arrangements.

Non-executive directors have letters of engagement setting out their duties and the time commitment expected. They are appointed for an initial 
period of three years, after which the appointment is renewable by mutual consent at intervals of not more than three years. In accordance with the 
Code, all directors offer themselves for annual re-election by shareholders. The date of appointment of each non-executive director who served 
during the year is set out in the below table. Non-executive director appointments are terminable without compensation. 

Non-executive director
Lord Kilmorey
Chris Bell
Susan Hooper
Steven Esom
Alex Thursby
Tang Hong Cheong

Original  

Date of  

date of appointment
1 May 2012
1 June 2015
1 September 2015
1 March 2016
1 August 2017
15 January 2019

letter of engagement
29 March 2012
5 May 2015
11 August 2015
24 February 2016
21 June 2017
15 January 2019

Total length 
of service 
as at 30 June 2019
6 years 5 months1
4 years 1 month
3 years 10 months
3 years 4 months
1 year 11 months
5 months 

1.  Lord Kilmorey did not offer himself for re-election by shareholders at the 2018 AGM and stepped down from the Board on 18 October 2018.

Shareholder engagement 
In designing the Policy, the Committee consulted with the majority shareholder and took into account the latest trends in executive pay and good 
governance. While the concept of a block award as set out in the Policy is out of line with typical practice in the UK, the Committee took advice from 
the majority shareholder who supports this type of structure. The Committee does, however, remain mindful of shareholders’ concerns and will keep 
the block award structure under review. The Committee informs major shareholders in advance of any material changes to the Policy and will offer a 
meeting to discuss these details, if required. 

Statement of consideration of employment conditions elsewhere in the Group
As described in the notes to the Policy table on page 82, the overarching themes of the Policy in place for executive directors are broadly consistent 
with those applied to the wider employee population. The Committee is informed of pay and conditions in the wider employee population and takes 
this into account when setting senior executive pay.

85

Directors’ remuneration report continued

Annual remuneration report 
The directors’ remuneration report has been prepared on behalf of the Board by the Committee, under the chairmanship of Steven Esom.

The Committee has applied the principles of good governance set out in the FRC’s Corporate Governance Code 2016 and, in preparing this report, 
has complied with the requirements of the Companies Act 2006 and the Large and Medium-sized Companies and Groups (Accounts and Reports) 
(Amendment) Regulations 2013 (the ‘Regulations’). The FRC's Corporate Governance Code 2018 ('2018 Code') does not apply to this report; it will 
apply to the Company in respect of its 2019/20 financial year. The Committee will review the remuneration practice during the course of 2019/20 
financial year and report on how the new governance requirements and shareholder expectations will be reflected in our practice in the directors’ 
remuneration report for 2019.

The Company’s external auditor is required to report to shareholders on the audited information contained in this report and to state whether, in its 
opinion, it has been prepared in accordance with the Regulations. 

Directors’ single remuneration figure (Audited)
The table below presents a single remuneration figure for each director for the years ended 30 June 2019 and 30 June 2018 in respect of 
performance during the years ended on those dates: 

Pension

Sub-total

Cash bonus

Performance pay (£)

Deferred 
bonus

3-year block 
LTIP award 
vesting 

2018/19 total 
remuneration 
(£)

Sub-total

Salary/fees

2018/19
Executive directors
John O’Reilly
Bill Floydd1
Clive Jennings2
Alan Morgan 
Non-executive directors
Chris Bell
Ian Burke
Steven Esom
Susan Hooper
Lord Kilmorey3
Tang Hong 
Cheong4
Alex Thursby

500,000
50,000
32,793
375,000

52,500
160,000
57,500
52,468
16,256
n/a

59,000

Fixed pay (£)

Taxable 
benefits5

30,864
3,370
3,168
23,590

n/a
n/a
n/a
n/a
n/a
n/a

n/a

Fixed pay (£)

49,464
3,995
6,309
37,567

n/a
n/a
n/a
n/a
n/a
n/a

n/a

580,328
57,365
42,270
436,157

52,500
160,000
57,500
52,468
16,256
0

59,000

0
0
0
0

n/a 
n/a 
n/a 
n/a 
n/a 
n/a

n/a 

0  
0 
0 
0 

n/a  
n/a 
n/a 
n/a 
n/a 
n/a 

n/a 

n/a 
n/a 
n/a 
n/a 

n/a
n/a
n/a
n/a
n/a
n/a

n/a

Salary/fees

Taxable benefits5

Pension

Sub-total

Cash bonus

Deferred bonus

Performance pay (£)

3-year block LTIP 
award vesting 

 2017/18
Executive directors
John O’Reilly
Clive Jennings6
Alan Morgan 
Non-executive directors
Chris Bell
Ian Burke
Steven Esom
Susan Hooper
Lord Kilmorey
Alex Thursby

76,282
319,730
55,769

52,500
160,000
57,500
50,000
50,875
52,209

4,268
21,093
3,437

7,536
46,540
5,411

88,086  
383,816  
64,617  

0
10,000
25,675

n/a
n/a
n/a
n/a
n/a
n/a

n/a
n/a
n/a
n/a
n/a
n/a

52,500  
160,000  
57,500  
50,000  
50,875  
52,209  

n/a
n/a
n/a
n/a
n/a
n/a

0
0
0

n/a
n/a
n/a
n/a
n/a
n/a

n/a
 n/a
n/a

n/a
n/a
n/a
n/a
n/a
n/a

0
0
0
0

n/a 
n/a 
n/a 
n/a 
n/a 
n/a

580,328
57,365
42,270
436,157

52,500
160,000
57,500
52,468
16,256
0

n/a 

59,000

Sub-total

0
10,000
25,675

n/a
n/a
n/a
n/a
n/a
n/a

 2017/18 total 
remuneration  

(£)

88,086
393,816
90,292

52,500
160,000
57,500
50,000
50,875
52,209

1.  Bill Floydd was appointed to the Board on 1 May 2019. 
2.  Unaudited note: Clive Jennings stepped down from the Board on 17 August 2018. He received a 2014/15 LTIP award, which was a ‘block award’ covering three annual awards 
with no awards made in 2015/16 and 2016/17, and a performance period ending on 30 June 2017. This structure resulted in a reported LTIP vesting value for 2016/17 once the 
performance period had finished with no vesting value in 2017/18 or 2018/19. If this value was spread by reference to the tranches capable of vesting each year, the 2018/19 
vesting value would be £80,658 for the finance director (reflecting the third tranche that vested early on 3 December 2018 based on the share price of £1.4153 on the date of 
vesting), making his respective 2018/19 total remuneration £122,928. 

3.  Lord Kilmorey stepped down from the Board on 18 October 2018.
4.  Tang Hong Cheong was appointed to the Board on 15 January 2019. He does not receive any payment for his role as a non-executive director.
5.  Taxable benefits comprise car allowance, fuel benefit, and life, long-term disability and private medical insurances, as detailed on page 78.
6.  Unaudited note: the 2014/15 LTIP award was a ‘block award’ covering three annual awards with no awards made in 2015/16 and 2016/17, and a performance period ending 
on 30 June 2017. This structure resulted in a reported LTIP vesting value for 2016/17 once the performance period had finished with no vesting value in 2017/18 or 2018/19. 
If this value was spread by reference to the tranches capable of vesting each year, the 2017/18 vesting value would be £148,998 for the finance director (reflecting the 
second tranche that vested on 1 December 2018 based on the average share price for the three months to 30 June 2018 of £2.1787), making his respective 2017/18 total 
remuneration £542,814.

86  The Rank Group Plc Annual Report and Financial Statements 2019

 
 
 
Governance

Non-executive directors receive fees only, details of which are provided on page 86 together with the non-executive chairman’s fees. These 
amounts are within the maximum annual aggregate amount of £750,000 currently permitted by the Company’s articles of association.

The aggregate total annual amount received by all directors during the year ended 30 June 2019 is shown below:

Executive directors
Chairman and non-executive directors
Total

2018/191
£1,116,120
£397,724
£1,513,844

2017/182
£1,059,200
£441,004
£1,500,204

1.  Unaudited note: Clive Jennings received a 2014/15 LTIP award, which was a ‘block award’ covering three annual awards with no awards made in 2015/16 and 2016/17, and a 

performance period ending on 30 June 2017. This structure resulted in a reported LTIP vesting value for 2016/17 once the performance period had finished with no vesting value 
in 2017/18 or 2018/19. If this value was spread by reference to the tranches capable of vesting each year, the 2018/19 vesting value would be £80,658 for the finance director 
(reflecting the third tranche that vested early on 3 December 2018 based on the share price of £1.4153 on the date of vesting), making his respective 2018/19 total remuneration 
£122,928.

2.  Unaudited note: the 2014/15 LTIP award was a ‘block award’ covering three annual awards with no awards made in 2015/16 and 2016/17, and a performance period ending on 
30 June 2017. This structure resulted in a reported LTIP vesting value for 2016/17 once the performance period had finished with no vesting value in 2017/18 or 2018/19. If this 
value was spread by reference to the tranches capable of vesting each year, the 2017/18 vesting value would be £148,998 for the finance director (reflecting the second tranche 
that vested on 1 December 2018 based on the average share price for the three months to 30 June 2018 of £2.1787), making his respective 2017/18 total remuneration 
£542,814.

Base salary (Audited) 
Salaries were subject to a review during the year with any increases applying from the salary review date, 1 April 2019. No increases were awarded 
and therefore base salaries remain unchanged.

Chief executive
Chief financial officer

1 April 2019
£500,000
£300,000

1 April 2018
£500,000
–

% change
0%
N/A

Annual bonus plan (Audited) 
The bonus for 2018/19 was based primarily on the following challenging profit-after-tax targets. Straight line vesting applies between threshold and 
maximum.

Pay-out
PAT

Threshold
(0%)
£57.73m

Target
(50%)
£60.77m

Maximum
(100%)
£66.84m

Actual
£57.70m

Payout
(% of max)
0%

Alan Morgan, managing director, retail, was not eligible for a bonus in respect of the 2018/19 financial year following his notice of resignation in April 
2019. Below threshold target performance meant that no payments were made to executive directors under the annual bonus plan on the basis of 
these financial measures and, whilst the Committee has discretion under the Policy, acting fairly and reasonably, to alter the bonus outcome in light 
of the underlying performance of the Group or an individual, taking account of any factors it considers relevant, no such discretion was exercised in 
respect of the 2018/19 financial year.

Long-term incentives (Audited)
The LTIP is currently the only long-term incentive scheme in place for the executive directors and other senior executives. A single LTIP award was 
granted on 28 June 2018 to John O’Reilly and Alan Morgan, and on 22 November 2018 to Bill Floydd, based on performance over the four-year 
period ending 30 June 2021. The awards made will cover four years of annual grants. 

 Director

Single award made in 2017/18 and 2018/19

Plan
Date of grant
Number of shares comprised in award
Performance period
Earliest vest date for first instalment1
Vest date for second instalment
Vest date for third instalment

Chief executive
(John O’Reilly)

Managing director, 
retail  

2010 LTIP
 28 June 2018
1,594,387

(Alan Morgan)2
2010 LTIP
28 June 2018
896,843

Chief financial officer 
(Bill Floydd)

2010 LTIP
22 November 2018
770,713
1 July 2017 to 30 June 2021
1 October 2021 (33.3%)
1 October 2022 (33.3%)
1 October 2023 (33.4%)

1.  The first instalment of Bill Floydd’s LTIP award will vest on 22 November 2021, with the following instalments vesting on the same dates as the other directors.
2.  Alan Morgan left the Company on 31 July 2019 and his LTIP award, as set out in this table, lapsed on such date.

87

 
 
 
 
 
 
 
 
 
 
Directors’ remuneration report continued

70% of the award is subject to financial performance measured over the four financial years to 30 June 2021 with the remaining 30% of the award 
based on strategic measures relating to individual business units, as detailed below:

Financial performance targets 

Financial performance target
EPS
Digital net gaming revenue
Digital profit
London revenue
London profit

Strategic performance targets

Target

Stretch

Weighting
40%
7.5%
7.5%
7.5%
7.5%

Required  

performance
21.9p
£173.9m
£41.3m
£170.3m
£34.7m

Extent of vesting of 
applicable part of 

award  
50%  
50%  
50%  
50%  
50%  

Required  

performance
25.8p or above
£212m or above
£56.9m or above
£183.6m or above
£38.8m or above

Extent of vesting  
of applicable part 
 of award
100%
100%
100%
100%
100%

Strategic performance target
CEO & Corporate Office
Capital value creation 
(20%)

Digital division targets 
(5%)
Retail division targets 
(5%)

Strategic performance target
Digital
Capital value creation
(20%)

Digital division targets
(5%)
Retail division targets
(5%)

Strategic performance target
Retail
Capital value creation
(20%)

Digital division targets
(5%)
Retail division targets
(5%)

Measure
International revenue
Operating margin as a percentage of target
Achievement of the strategic targets for digital 
(as set out below)
Achievement of the strategic targets for retail 
(as set out below)

Measure
Digital revenue growth
Digital operating margin
Digital operating profit

Percentage of retail to digital customer 
crossover

Measure
Retail revenue growth
Retail operating margin
Percentage of retail to digital customer 
crossover

Target

Stretch

Required 
performance
€85.2m
11.0%
50%

Extent of vesting 
of applicable part 
of award
50%
50%
50%

Required 
performance
€107.0m
12.0%
100%

Extent of vesting 
of applicable part 
of award
100%
100%
100%

Weighting
10%
10%
5%

5%

50%

50%

100%

100%

Target

Stretch

Required 
performance
£159.9m
19.5%
£32.5m

Extent of vesting 
of applicable part 
of award
50%
50%
50%

Required 
performance
£197.3m
22.0%
£44.1m

Extent of vesting 
of applicable part 
of award
100%
100%
100%

Weighting
10%
10%
5%

5%

10.8%

50%

15.0%

100%

Target

Stretch

Required 
performance
£572.0m
13.6%
10.8%

Extent of vesting 
of applicable part 
of award
50%
50%
50%

Required 
performance
£573.4m
13.9%
15.0%

Extent of vesting 
of applicable part 
of award
100%
100%
100%

Weighting
10%
10%
5%

Retail operating profit

5%

£77.7m

50%

£79.7m

100%

Appointment of Bill Floydd as the chief financial officer 
Bill Floydd was appointed as chief financial officer on 12 November 2018 and subsequently to the Board on 1 May 2019. His remuneration package 
was approved by the Committee and is in line with the Policy. It comprises an annual salary of £300,000, a pension allowance of 10% of salary (less 
lower earnings limit offset), and benefits in line with Policy. Bill is eligible to participate in the Company’s annual bonus, receiving a maximum bonus 
opportunity of 120% of salary, and he received an LTIP award of 400% of salary (as compared to a maximum award under the Policy for new 
directors of 600%).

Appointment of Tang Hong Cheong as a non-executive director
Tang Hong Cheong was appointed to the Board as a non-executive director on 15 January 2019, as a representative of the Company’s majority 
shareholder, Guoco Group Limited, and no fees are payable to Hong Cheong in connection with such appointment.

88  The Rank Group Plc Annual Report and Financial Statements 2019

 
Governance

Historic chief executive pay and TSR chart (unaudited)
The tables below show former and current chief executive total remuneration over the last ten years and their achieved annual variable and long-
term incentive pay awards as a percentage of the plan maximum: 

John O’Reilly (from 7 May 2018)
2018/19
2017/18

Henry Birch (from 6 May 2014 until 7 May 2018)
2017/18
2016/17
2015/16
2014/15
2013/14

Ian Burke (until 16 May 2014)
2013/14
2012/13
2011/12
2010

(12 months)
(2 months)

(10 months)
(12 months)
(12 months)
(12 months)
(2 months)

(10.5 months)
(12 months)
(18 months)
(12 months)

Single figure of 
total remuneration
580,328
£88,086

Single figure of 
total remuneration
£487,006
£886,144
£932,639
£916,010
£81,850

Single figure of 
total remuneration
£663,804
£1,267,489
£3,254,0001
£1,083,000

Annual cash 
bonus: actual pay 
out vs. maximum 
opportunity
0%
0%

Annual cash 
bonus: actual pay 
out vs. maximum 
opportunity
0.00%
63.15%
80.00%
87.20%
0.00%

Annual cash 
bonus: actual pay 
out vs. maximum 
opportunity
0.00%
0.00%
40.00%
63.50%

LTIP vesting rates 
against maximum 
opportunity
n/a
n/a

LTIP vesting rates 
against maximum 
opportunity
n/a
37.50%
n/a
n/a
n/a

LTIP vesting rates 
against maximum 
opportunity
0.00%
96.25%
100.00%
0.00%

1.  This included an exceptional discretionary bonus equal to 100% of base salary to reward exceptional efforts of the then chief executive in creating additional sustainable long-
term shareholder value via the transformation of the Company’s balance sheet that was paid by three equal instalments in September 2012, April 2013 and December 2013.

The following graph illustrates the Company’s total shareholder return (‘TSR’) performance compared with the FTSE 350 index (excluding 
investment trusts) for the ten years to 30 June 2019. The Committee has selected this index as the Company was a constituent of the FTSE 350 for 
the entirety of this period.

Total shareholder return

500

400

300

200

100

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Rank Group plc

FTSE 350 (excluding investment trusts)

This graph shows the value, by 30 June 2019, of £100 invested in Rank Group plc on 30 June 2009, compared with the value of £100 invested in the FTSE 350 
(excl. investment trusts) Index on the same date.

89

 
Directors’ remuneration report continued

Benefits
Executive director
John O’Reilly
Bill Floydd
Clive Jennings
Alan Morgan

Company car
£20,000
£2,125
£1,663
£12,750

Other benefits
£10,864
£1,245
£1,505
£10,840

Total benefits paid
£30,864
£3,370
£3,168
£23,590

Leaving arrangements (Audited) 
As previously disclosed in last year’s report, Clive Jennings, former finance director, stepped down from the Board and left the business on 17 
August 2018 ('Leaving Date'). Clive was subject to a 12-month contractual notice period. However, by agreement with the Company, his 
employment terminated on the Leaving Date and he received payment in lieu of his notice period in respect of his base salary, car allowance and 
pension contribution salary supplement in monthly instalments, subject to a duty to mitigate. In recognition of his loyalty to, and significant 
contribution to the development of, the Company, the Committee exercised its discretion to treat Clive as a good leaver in respect of his right to 
receive an annual bonus in respect of 2017/18 financial year and awarded him a bonus of £10,000 (3.13% of salary) to reflect his individual 
performance during the year. No annual cash bonus would be payable to Clive for the financial year ending 30 June 2019. Also in recognition of his 
loyalty to, and significant contribution to the development of, the Company, the Committee exercised its discretion to treat Clive as a 'good leaver' in 
respect of the LTIP award made in 2015 to the extent it was still to vest (being 55% of such award, in two remaining tranches of 30% and 25%), 
and to accelerate the vesting of the final tranche of such award such that the remaining two tranches vested together in December 2018. Such 
award was not pro-rated, on the basis that the performance period in respect of such award ended on 30 June 2017. The award made in 2018 
lapsed on the Leaving Date. Clive has not and will not receive any payment for loss of office. The Committee approved these arrangements, in line 
with the Policy.

Lord Kilmorey stepped down from the Board on 18 October 2018. Lord Kilmorey did not receive any payment in lieu of notice or any payment for 
loss of office. 

Alan Morgan stepped down from the Board and left the business on 31 July 2019. His employment terminated on this date and Alan did not receive 
any payment in lieu of notice or any payment for loss of office. His 2017/18 LTIP awards lapsed in full. 

The position adopted in relation to such departing directors is, in each case, in accordance with the Policy.

External appointments (Unaudited)
Executive directors are not permitted to take up non-executive directorships outside the Group. 

Share ownership guidelines and directors’ interests in shares (Audited)
Increased share ownership guidelines of 200% of salary for all executive directors were approved at the 2018 General Meeting, subject to there 
being sufficient free float. Executives will have five years from appointment to build up shareholdings. 

Shareholdings of directors of the Company and its subsidiaries are not considered to be in public hands for the purposes of determining the 
sufficiency of the percentage of shares in public hands (the ‘free float’) in the context of qualification for a listing on the UKLA’s premium market. 
In view of the low level of free float following the completion of Guoco Group Limited’s general offer for Rank in July 2011, the non-executive director 
quarterly share purchase programme and the shareholding guidelines for executive directors and other members of the executive committee who 
are directors of Rank subsidiary companies were suspended on 14 December 2011. The suspension was lifted on 2 March 2015 when free float 
was comfortably in excess of 25% but the guidelines were re-suspended on 22 June 2016 pending a restoration of the Company’s free float to a 
higher level. At present, such guidelines remain suspended. For further information with regard to the Company’s free float position, please see 
page 97.

90  The Rank Group Plc Annual Report and Financial Statements 2019

Directors’ shareholdings as at 30 June 2019 are set out in the table below: 

Name
Non-executive directors
Chris Bell
Ian Burke
Steven Esom
Susan Hooper
Lord Kilmorey
Tang Hong Cheong
Alex Thursby
Executive directors
John O’Reilly
Bill Floydd
Clive Jennings
Alan Morgan3

Governance

Ordinary shares 
as at 
30 June 2019

Ordinary shares 
as at 
30 June 2018

Ordinary 
shares 
as at 30 June 2017

0
579,556
0
0
21,1001
70,000
0

160,000
0
119,0712
0

0
579,556
0
0
21,100
n/a
0

160,000
n/a
119,071
0

0
763,556
0
0
21,100
n/a
n/a

n/a
n/a
62,500
n/a

1.  Lord Kilmorey’s shareholding is as at 18 October 2018, when he stepped down from the Board.
2.  Clive Jennings’ shareholding is as at 17 August 2018, when he stepped down from the Board.
3.  Alan Morgan stepped down from the Board on 31 July 2019.

Dilution limits 
The LTIP, being the Company’s only equity-based incentive plan, incorporates the current Investment Association guidelines on headroom which 
provide that overall dilution under all plans should not exceed 10% over a 10-year period in relation to the Company’s issued share capital, with a 
further limitation of 5% in any 10-year period for executive plans.

The Committee regularly monitors the position and prior to the making of any award considers the effect of potential vesting of awards to ensure 
that the Company remains within these limits. Any awards which are required to be satisfied by market-purchased shares are excluded from the 
calculations. No treasury shares were held or utilised in the year ended 30 June 2019.

Relative importance of spend on pay (Unaudited) 
The table below shows the expenditure and percentage change in overall spend on employee remuneration and distributions paid to shareholders 
through the dividend paid in the year and share buybacks. 

Overall expenditure on pay
Dividend paid in the year
Share buyback

2018/19
£201.3m
£29.1m
nil

2017/18
£214.3m
£29.1m
nil

Percentage change
(6.1%)
0%
n/a

91

 
Directors’ remuneration report continued

Statement of change in pay of chief executive compared with other employees (Unaudited)
The table below sets out the chief executive’s base salary, benefits and annual bonus amounts for the year ended 30 June 2019, alongside the 
average change in gross earnings for all UK employees across the Group. 

Salary
Benefits
Bonus
Gross earnings2

Chief executive

All UK  
employees1

12 months to 30 
June 2019
£500,000
£30,864
£0
£530,864

Percentage change 
(2017/18 vs 2018/19)
0.7%
4.1.%
0.0%
0.9%

Percentage change 
(2017/18 vs 2018/19)
n/a
n/a
n/a
-6.87%

1.  For the avoidance of doubt ‘all UK employees’ includes the chief executive. Individual compensation elements for the wider employee population are not readily available to 

compare separately, hence providing gross earnings as our main comparison metric.

2.  Gross earnings exclude insured benefits and pension payments.

Role and remit of the Committee (Unaudited)
The Committee assists the Board in setting the remuneration packages for the Company’s executive directors and other executive 
committee members.

The Committee ordinarily has four formally scheduled meetings a year to discuss a rolling agenda of items and additional meetings are convened 
as necessary. The Committee’s formal terms of reference are available on Rank’s website at www.rank.com or by written request to the 
company secretary. 

Committee membership during the year and attendance (Unaudited)
The Committee comprises all the independent non-executive directors. The company secretary acts as secretary to the Committee. Details of all 
members during the year are set out below. 

The Committee met on four formally scheduled occasions during the year under review and the attendance of its members at such meetings is set 
out on page 63.

Committee activity during the year (Unaudited) 
Matters discussed by the Committee during the year included the following:

 • the ongoing suitability of the remuneration policy;
 • shareholder feedback on the annual remuneration report and on remuneration matters following meetings with major shareholders;
 • April 2019 fixed pay review;
 • 2017/18 and 2018/19 annual bonus payments;
 • 2019/20 annual bonus plan structure and targets;
 • outcome of the 2014/15 to 2016/17 LTIP grant;
 • proposed 2017/18 LTIP strategic targets;
 • remuneration of new executive directors and executive committee members appointed during 2018/19;
 • arrangements in relation to departing directors;
 • corporate governance and regulatory matters;
 • executive director shareholding guidelines and the Company’s free float position;
 • review and approval of annual remuneration report; 
 • review and approval of the Company’s gender pay gap report; and
 • the Committee’s effectiveness. 

Committee membership during the year

Name
Chris Bell
Steven Esom (chair)
Susan Hooper
Alex Thursby

Committee membership since 
June 2018
March 2016
September 2015
August 2017

Notes

Steven Esom became Committee chair in March 2016

92  The Rank Group Plc Annual Report and Financial Statements 2019

 
 
 
 
 
Governance

Advisers to the Committee (Unaudited)
The Committee has access to external information and research on market data and trends from independent consultants. The Committee is 
advised by the Executive Compensation practice of Aon plc (‘Aon’), who were appointed as external remuneration advisers to the Committee in 
January 2017. Aon is a founder member of the Remuneration Consultants’ Group and complies with its Code of Conduct which sets out guidelines 
to ensure that its advice is independent and free of undue influence. 

During the year, the Committee requested Aon to advise on all aspects of remuneration practice. Aon also provided the TSR performance graph for 
the directors’ remuneration report. Aon was paid fees totalling £55,671 for services provided to the Committee during the year (fees are based on 
hours spent). Aon did not provide any other services to the Group during the period under review. 

Committee evaluation (Unaudited)
The Committee noted the findings of the externally facilitated committee evaluation exercise, conducted by Lintstock Limited during the financial 
year. It concluded that the Committee operates effectively and identified from such findings that the main areas on which it should focus in the 
forthcoming year are:

 • reviewing executive incentives and reward and considering the extent to which management incentives are, and continue to be, aligned with the 

Company’s strategic aims, its long-term sustainable success and the expectations of investors;

 • continuing to engage with shareholders; and 
 • playing its part in supporting the executive to truly embrace diversity and place further focus on the reduction of pay gaps within the business.

Statement of shareholder voting (Unaudited) 
The table below shows the voting outcome of the directors’ remuneration policy at the April 2018 General Meeting and the voting outcome for the 
2017/18 directors’ remuneration report at the October 2018 Annual General Meeting. Votes are shown both including and excluding the Company’s 
majority shareholder:

April 2018  Approval of Directors’ Remuneration Policy 

Including majority shareholder
Excluding majority shareholder

1.  A vote ‘withheld’ is not a vote in law.

No. of votes 
‘For’ and 
‘Discretionary’
296,837,071
77,416,850

% of 
No. of votes 
votes cast
‘Against’
91.41% 27,877,602
73.52% 27,877,602

% of votes cast

Total no. of votes 
cast
8.59% 324,714,673
26.48% 105,294,452

% of total 
shareholders eligible 
to vote

No. of votes 
‘Withheld’1
83.11% 35,361,974
61.46% 35,361,974

October 2018  2017/18 Annual Report on Directors’ remuneration 

Including majority shareholder
Excluding majority shareholder

1.  A vote ‘withheld’ is not a vote in law.

No. of votes 
‘For’ and 
‘Discretionary’
323,451,489
104,101,268 

% of 
No. of votes 
votes cast
‘Against’
95.56% 15,018,245
87.39% 15,018,245

% of votes cast

Total no. of votes 
cast
4.44% 338,469,734
12.61% 119,119,513

% of total 
shareholders eligible 
to vote

No. of votes 
‘Withheld’1
86.64% 36,186,671
69.53% 36,186,671

Following the 2018 Annual General Meeting, the Committee reflected on the voting of its shareholders (excluding the majority shareholder) on the 
2017/18 report and, during the year, the senior non-executive director and the chair of the Committee engaged with institutional investors providing 
an opportunity to raise any concerns and give further feedback. 

93

 
 
Directors’ remuneration report continued

Implementation of policy in 2019/20 (Unaudited)
Salaries
Salaries will be reviewed during the year with any changes effective 1 April 2020. Current base salaries are as follows: 

 • John O’Reilly – £500,000
 • Bill Floydd – £300,000

Pension policy
There will be no change to pension arrangements:

 • John O’Reilly – 10% of salary (less lower earnings limited offset)
 • Bill Floydd – 10% of salary (less lower earnings limited offset)

Annual bonus
The maximum bonus potential for the chief executive is 150% of salary and 120% of salary for the chief financial officer. Performance will continue  
to be based on stretching profit-after-tax targets. Disclosure of the targets is considered commercially sensitive and therefore will be disclosed 
retrospectively in next year’s report. Any bonus payable in excess of 100% of salary for the chief executive and 80% of salary for the chief  
financial officer will be deferred into shares for two years. The remainder will be payable in cash.

Long-term incentive
No awards will be made to existing executive directors in FY 2019/20.

Non-executive director fees
Non-executive director annual base and additional fees effective 1 April 2020 comprise:

Base non-executive annual fee
Audit committee chair
Remuneration committee chair
Safer gambling committee chair
Senior independent director

£50,000
£9,000
£7,500
£3,500
£2,500

94  The Rank Group Plc Annual Report and Financial Statements 2019

 
 
Directors’ report

Governance

Directors’ report

The directors present their report together with the audited consolidated financial statements for the year ended 30 June 2019.

The Companies Act 2006 (‘CA 2006’), the Large and Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008 (the ‘2008 
Regulations’), the Companies (Disclosure of Auditor Remuneration and Liability Limitation Agreements) Regulations 2008, the Financial Reporting 
Council’s UK Corporate Governance Code (April 2016) (the ‘Code’), the Financial Conduct Authority’s (FCA) Listing Rules (LR) and the FCA’s 
Disclosure Rules and Transparency Rules (‘DTR’) contain mandatory disclosure requirements in relation to this annual report in respect of the year 
ended 30 June 2019.

The directors’ report should be read in conjunction with the strategic report (which incorporates the operating responsibly section).

Strategic report disclosures – Information that the Board considers to be of strategic importance which would otherwise need to be disclosed in the 
directors’ report has been included in the strategic report as permitted by Section 414C(11) of the CA 2006.

References to where that information can be found are provided in the index below.

Information required in the directors’ report which has been disclosed within the strategic report
Business description
Business objectives, strategies and likely future developments
Corporate responsibility: employees and community
Diversity
Dividends
Employment of disabled persons
Stakeholder engagement
Going concern and viability statement
Greenhouse gas emissions
Particulars of important events affecting the Company and its 
subsidiary undertakings occurring after the year end 
Principal risks and uncertainties
Profits
Research and development

Location in strategic report
Group at a glance
Strategic and key performance indicators
Operating responsibly
Operating responsibly
Chairman’s letter
Operating responsibly
Stakeholder engagement
Risk management
Non-financial information statement
Chairman’s letter 

Risk management
Financial review
Our strategy

Disclosures required under LR 9.8.4 R
For the purpose of LR 9.8.4C R, details of the existence of the controlling shareholder relationship agreement, required to be disclosed in 
accordance with LR 9.8.4 R, can be found on page 96. There are no other disclosures required under this Listing Rule.

Directors
The directors who served during the period under review are:

Name
Ian Burke
Chris Bell
Steven Esom
Bill Floydd
Susan Hooper
Clive Jennings
Lord Kilmorey
Alan Morgan
John O’Reilly
Tang Hong Cheong
Alex Thursby

Position
Chairman
Senior independent director
Non-executive director
Chief financial officer
Non-executive director
Finance director
Non-executive director
Managing director, retail
Chief executive
Non-executive director
Non-executive director

Notes
Ian Burke will be stepping down from the Board at the forthcoming AGM 

Bill Floydd was appointed on 1 May 2019

Clive Jennings stepped down from the Board on 17 August 2018
Lord Kilmorey stepped down from the Board on 18 October 2018
Alan Morgan stepped down from the Board on 31 July 2019

Tang Hong Cheong was appointed on 15 January 2019

Page no
2–3
21-23
26-31
28
11
30
17
49
47
9-11

50-51
42
21-23

95

 
 
 
 
 
Directors’ report continued

Incorporation and registered office
The Rank Group Plc is incorporated in England and Wales under company registration number 03140769. Its registered office is at TOR, Saint-
Cloud Way, Maidenhead SL6 8BN.

Stock market listing
The ordinary shares of the Company have been listed on the Official List and traded on the main market of the London Stock Exchange for listed 
securities since 7 October 1996 (Share Code: RNK and ISIN: GB00B1L5QH97). This is classified as a premium listing. The share registrar is 
Equiniti Limited.

Share capital
The Company’s authorised share capital as at 30 June 2019 was £180m (£180m as at 30 June 2018), divided into 1,296,000,000 ordinary shares 
of 138⁄9p each. The ordinary shares are listed on the London Stock Exchange and can be held in certificated or uncertificated form. There were 
390,683,521 shares in issue at the period end (390,683,521 as at 30 June 2018), which were held by 9,872 registered shareholders (10,109 as at 
30 June 2018).

Distribution of registered shareholders as at 30 June 2019

Range
1 – 1,000
1,001 – 5,000
5,001 – 10,000
10,001 – 100,000
100,001 – 1,000,000
1,000,001 and above
Totals

Total no.  
of registered 
shareholders
8,433
1,084
127
149
57
22
9,872

% of  

holders
85.42
10.98
1.29
1.51
0.58
0.22

Total no.  
of shares
1,542,772
2,244,861
890,939
4,711,902
17,201,654
364,091,393
100.00% 390,683,521

% of issued  

share capital
0.40
0.57
0.23
1.21
4.40
93.19
100.00%

Significant shareholders
Hong Leong Company (Malaysia) Berhad (‘Hong Leong’), the ultimate parent company of Guoco Group Limited (‘Guoco’), has a controlling interest 
in Rank consequent upon the general offer made by its Hong-Kong-listed subsidiary company, Guoco, via its wholly-owned subsidiary, Rank Assets 
Limited (then known as All Global Investments Limited), and which completed on 15 July 2011. As at 30 June 2019 and as at the date of this report, 
Hong Leong’s interest is held as follows:

 • 52.03% – Rank Assets Limited, a wholly-owned subsidiary of Guoco;
 • 4.05% – GuoLine Overseas Limited, Guoco’s immediate parent company; and
 • 0.06% – HL Management Co Sdn Bhd, a wholly-owned subsidiary of Hong Leong.

Hong Leong Group is a leading conglomerate based in Malaysia with diversified businesses in banking and financial services, manufacturing and 
distribution, property development and investments and hospitality and leisure. Further information on the Hong Leong group of companies can 
be found at www.hongleong.com.

Guoco is an investment holding company. The principal activities of its subsidiaries and associated companies include investment, 
property development, financial services and hospitality and leisure. Further information on the Guoco group of companies can be found at 
www.guoco.com.

On 10 November 2014 Rank entered into an agreement with Hong Leong and Guoco (together the ‘Controlling Shareholder’) in accordance 
with the requirements of LR 9.2.2A R(2)(a) (the ‘Relationship Agreement’). During the period under review Rank has complied with the 
independence provisions included in the Relationship Agreement and, so far as Rank is aware, the independence provisions included in the 
Relationship Agreement have been complied with during the period under review by the Controlling Shareholder and its associates. So far as 
Rank is aware, the procurement obligations included in the Relationship Agreement have been complied with during the period under review by 
the Controlling Shareholder.

96  The Rank Group Plc Annual Report and Financial Statements 2019

Governance

Interests of 3% or more
As at 30 June 2019 and 31 July 2019 the following interests of 3% or more of the total voting rights attached to ordinary shares have been 
disclosed in response to Section 793 of the CA 2006 notices issued by the Company.

Shareholder
Hong Leong Co. (Malaysia) Berhad
Ameriprise Financial, Inc. and its group of companies  
(Threadneedle Retail Funds – Linked Strategies)
Prudential plc and subsidiary companies
JO Hambro Capital Management
Aberforth Partners

As at 30 June 2019

As at 31 July 2019

% held

Voting rights
56.15% 219,350,221

% held

Voting rights
56.15% 219,350,221

9.38%
7.68%
4.69%
3.63%

36,658,987
30,015,345
18,340,686
14,179,442 

9.39%
7.67%
4.70%
3.72%

36,683,651
29,969,167
18,356,026
14,530,176 

The following interests of 3% or more of the total voting rights attached to ordinary shares have been notified to the Company in accordance with 
the FCA’s DTRs. Due to the fact that the DTRs only require notification where the percentage voting rights reach, exceed or fall below 3% and each 
1% threshold above 3%, there is a difference between disclosures made pursuant to the DTRs and those disclosed in response to Section 793 of 
the CA 2006 notices issued by the Company as set out above.

Shareholder
Hong Leong Co. (Malaysia) Berhad
Ameriprise Financial, Inc. and its group of companies
Prudential plc and subsidiary companies
Artemis Investment Management LLP

Date last notified 
under DTR
28 July 2015
10 Dec 2015
9 Mar 2012
31 May 2017

As per FCA DTRs disclosures  
as at 21 August 2019

% held

Voting rights
56.09% 219,120,221
29,870,389
22,878,293
19,287,793

7.65%
5.85%
4.94%

Under Listing Rule 6.1.19 R, shares held by persons who have an interest in 5% or more of a listed company’s share capital are not regarded as 
being in public hands (the ‘free float’). Under this rule, the shares held by Hong Leong, Ameriprise and Prudential are not regarded as being in public 
hands. The Company’s free float position as at 30 June 2019 was 26.15%.

Rights and restrictions attaching to shares

Voting rights
Each ordinary share carries the right to one vote at General Meetings of the Company.

Meeting rights
Registered holders of ordinary shares are entitled to attend and speak at General Meetings and to appoint proxies.

Information rights
Holders of ordinary shares are entitled to receive the Company’s annual report and financial statements.

Share transfer restrictions
There are no specific restrictions on the transfer of shares contained in the Company’s articles of association.

The Company is not aware of any agreements between the holders of Rank shares that may result in restrictions on the transfer of shares or that 
may result in restrictions on voting rights.

Variation of rights
Subject to applicable legislation, the rights attached to Rank’s ordinary shares may be varied with the written consent of the holders of at least three-
quarters in nominal value of those shares, or by a special resolution passed at a general meeting of the ordinary shareholders.

97

 
 
 
Directors’ report continued

Directors’ powers in relation to shares

Allotment and issue of shares
Subject to the provisions of the CA 2006, and subject to any resolution passed by the Company pursuant to the CA 2006 and other shareholder 
rights, shares in Rank may be issued with such rights and restrictions as the Company may by ordinary resolution decide. If there is no such 
resolution or so far as the Company does not make specific provision, they may be issued as Rank’s Board may decide. Subject to the Company’s 
articles of association, the CA 2006 and other shareholder rights, unissued shares are at the disposal of the Board.

The Company currently has no shareholder authority to allot and grant rights over any proportion of the Company’s unissued share capital, nor does 
it have shareholders’ authority to allot and grant rights over ordinary shares without first making a pro rata offer to all existing ordinary shareholders. 
Neither of these authorities is required for the purpose of allotting shares pursuant to employee share schemes. Since the Board has no present 
intention of allotting shares for any other reason, these shareholder authorities will not be sought at the forthcoming AGM.

Market purchases of own shares
The Company currently has shareholder authority to make market purchases of its own shares to a maximum of 39,068,352 ordinary shares, which 
power applies until the end of the forthcoming AGM. As the Board has no present intention of making a market share purchase of its own shares, 
this shareholder approval will not be sought at the forthcoming AGM.

Directors’ other powers
Subject to legislation, the directors may exercise all the powers permitted by the Company’s memorandum and articles of association. A copy of 
these can be obtained by writing to the company secretary, or from Companies House.

Change of control
The Company’s principal term loan and credit facility agreements contain provisions that, on a change of control of Rank, immediate repayment can 
be demanded of all advances and any accrued interest.

The provisions of the Company’s share schemes and incentive plans may cause options and awards granted to employees to vest in the event of 
a takeover.

A change of control may also affect licences to operate, as specified in the provisions of the Gambling Act 2005, Alderney eGambling Regulations 
2009 (as amended), the Belgian Games of Chance Act 1999 (as amended) and the Spanish Gaming Act 2011.

Political donations
No political donations were made during the period under review.

It has been Rank’s long-standing practice not to make cash payments to political parties and the Board intends that this will remain the case. 
However, the CA 2006 is very broadly drafted and could catch activities such as funding seminars and other functions to which politicians are 
invited, supporting certain bodies involved in policy review and law reform and matching employees’ donations to certain charities. Accordingly, as in 
previous years, the directors will be seeking shareholders’ authority for political donations and political expenditure at the forthcoming annual general 
meeting in case any of Rank’s activities are inadvertently caught by the legislation.

Disclosure of information to auditor
Each of the directors of the Company at the date of this report confirms that: 
 • so far as the director is aware, there is no information needed by the Company’s auditor in connection with preparing their report of which the 

Company’s auditor is unaware; and 

 • he (she) has taken all the steps that he (she) ought to have taken as a director in order to make himself (herself) aware of any information needed 

by the Company’s auditor in connection with preparing their report and to establish that the Company’s auditor is aware of that information.

By order of the Board

Luisa Wright
Company Secretary

21 August 2019

98  The Rank Group Plc Annual Report and Financial Statements 2019

Directors’ responsibilities

Governance

Directors’ 
responsibilities 

Annual report and 
financial statements
The directors are responsible for preparing the 
annual report (including the directors’ report, 
the strategic report, the directors’ remuneration 
report and the corporate governance 
statement) and the financial statements of the 
Group and the Company, in accordance with 
applicable United Kingdom law and 
regulations. Company law requires the 
directors to prepare Group and Company 
financial statements for each financial year. 
Under that law, the directors are required to 
prepare Group financial statements under 
IFRSs as adopted by the European Union. As 
permitted by the Companies Act 2006, the 
directors have elected to prepare the Company 
financial statements under IFRSs as adopted 
by the European Union. Under company law 
the directors must not approve the Group and 
Company financial statements unless they are 
satisfied that they give a true and fair view of 
the state of affairs of the Group and Company 
and of the profit or loss of the Group for that 
period. In preparing the Group and Company 
financial statements, the directors are 
required to:

 • present fairly the financial position, financial 
performance and cash flows of the Group 
and Company;

 • select suitable accounting policies in 

accordance with IAS 8 Accounting Policies, 
Changes in Accounting Estimates and Errors 
and then apply them consistently;

 • present information, including accounting 

policies, in a manner that provides 
relevant, reliable, comparable and 
understandable information;

 • make judgements that are reasonable;

 • provide additional disclosures when 

compliance with the specific requirements in 
IFRSs as adopted by the European Union is 
insufficient to enable users to understand the 
impact of particular transactions, other 
events and conditions on the Group and 
Company’s financial position and final 
performance; and

 • state whether the financial statements have 
been prepared in accordance with IFRSs as 
adopted by the European Union, subject to 
any material departures disclosed and 
explained in the financial statements.

Accounting records
The directors must keep proper accounting 
records that disclose with reasonable 
accuracy, at any time, the financial position 
of the Company and the Group and ensure 
that the Group financial statements comply 
with the Companies Act 2006 and, for the 
Group financial statements, Article 4 of 
the International Accounting Standard 
(IAS) Regulation.

Safeguarding assets
The directors are also accountable for 
safeguarding the assets of the Company 
and the Group and, therefore, for taking 
reasonable steps to prevent and detect fraud 
and other irregularities.

Corporate website
The maintenance and integrity of Rank’s 
corporate website, on which this annual 
report and financial statements are published, 
is the Board’s responsibility. We would draw 
attention to the fact that legislation in the 
UK on the preparation and publication of 
financial statements may differ from that in 
other jurisdictions.

Statement of 
directors’ responsibilities
The annual report and financial statements are 
the responsibility of, and have been approved 
by, the directors.

Each of the directors named on pages 58 
and 59 confirms that to the best of his/
her knowledge:

 • the annual report and financial statements, 
taken as a whole, are fair, balanced and 
understandable and provide the information 
necessary for shareholders to assess the 
Group’s performance, business model 
and strategy;

 • the financial statements, prepared in 

accordance with International Financial 
Reporting Standards as adopted by the 
European Union, give a true and fair view of 
the assets, liabilities, financial position and 
profit of the Company and the undertakings 
included in the consolidation taken as a 
whole; and

 • the strategic report includes a review of the 

development and performance of the 
business and the position of the Company 
and the undertakings included in the 
consolidation taken as a whole, together 
with a description of the risks and 
uncertainties that they face.

On behalf of the Board

John O’Reilly
Chief Executive

Bill Floydd
Chief Financial Officer

21 August 2019

99

Financial statementsIndependent auditor’s report102Group income statement110Group statement of comprehensive income111Balance sheets112Statements of changes in equity113Statements of cash flow114Notes to the financial statements115Unaudited appendix to  the financial statementsFive year review157Other informationShareholder information158SolutionsChange can be difficult, especially when it comes quickly. Our task was to introduce a more efficient and effective operating model to Grosvenor’s casinos that would be better aligned to serving our customer’s needs. This meant changing the way people worked – especially managers – and reducing the  size of the teams. Maintaining the quality of service to customers throughout the change was  a top priority and we carried out weekly reviews of results and sought  customer feedback. Everyone in our team had a defined role and responsibilities. Project meetings were open and honest and we encouraged a high level of challenge. We worked closely with our casino teams to understand risks, issues and local requirements in order to make sure the end result was sustainable.The programme was completed in January 2019 and delivered £8.2m of cost savings in the second half, exceeding our year 1 target.Moving forward we’ll continue to monitor the new operating model and where required amend and alter to ensure our customer’s changing needs are met.“People were front and centre of the  project – whether that was team members, employees within the business or customers.  We had a real sense of urgency and focus on results, but always had empathy and consideration. We’re very proud of what we delivered despite the difficult subject matter  and the impact on our colleagues.”Debbie HusbandNational Operations Director, Grosvenor casinosIndependent auditors report

To the members of the  
Rank Group Plc

Opinion
In our opinion:

 • The Rank Group Plc’s Group financial 

statements and parent company financial 
statements (the “financial statements”) give a 
true and fair view of the state of the Group’s 
and of the parent company’s affairs as at 
30 June 2019 and of the Group’s profit for 
the year then ended;

 • the Group financial statements have been 

properly prepared in accordance with IFRSs 
as adopted by the European Union; 

 • the parent company financial statements 

have been properly prepared in accordance 
with IFRSs as adopted by the European 
Union as applied in accordance with the 
provisions of the Companies Act 2006; and
 • the financial statements have been prepared 
in accordance with the requirements of the 
Companies Act 2006, and, as regards the 
Group financial statements, Article 4 of the 
IAS Regulation.

We have audited the financial statements of 
The Rank Group Plc which comprise:

Parent company
•  Balance sheet as 
at 30 June 2019

•  Statement of 
changes in 
equity for the 
year then ended

•  Statement of 
cash flows for 
the year then 
ended 

•  Related notes 1 
to 34 to the 
financial 
statements 
including a 
summary of 
significant 
accounting 
policies

Group
•  Balance sheet as at 

30 June 2019

•  Group income 

statement for the 
year then ended

•  Group statement of 
comprehensive 
income for the year 
then ended

•  Statement of 

changes in equity for 
the year then ended

•  Statement of cash 

flow for the year then 
ended

•  Related notes 1 to 
34 to the financial 
statements, 
including a summary 
of significant 
accounting policies

The financial reporting framework that has 
been applied in their preparation is applicable 
law and International Financial Reporting 
Standards (IFRSs) as adopted by the European 
Union and, as regards the parent company 
financial statements, as applied in accordance 
with the provisions of the Companies 
Act 2006.

Basis for opinion 
We conducted our audit in accordance with 
International Standards on Auditing (UK) (ISAs 
(UK)) and applicable law. Our responsibilities 
under those standards are further described in 
the Auditor’s responsibilities for the audit of the 
financial statements section of our report 
below. We are independent of the group and 
parent company in accordance with the ethical 
requirements that are relevant to our audit of 
the financial statements in the UK, including 
the FRC’s Ethical Standard as applied to listed 
public interest entities, and we have fulfilled our 
other ethical responsibilities in accordance with 
these requirements.

We believe that the audit evidence we have 
obtained is sufficient and appropriate to 
provide a basis for our opinion.

Conclusions relating to  
principal risks, going concern 
and viability statement
We have nothing to report in respect of the 
following information in the annual report, in 
relation to which the ISAs(UK) require us to 
report to you whether we have anything 
material to add or draw attention to:

 • the disclosures in the annual report set out 

on pages 50 to 51 that describe the principal 
risks and explain how they are being 
managed or mitigated;

 • the directors’ confirmation set out on page 

49 in the annual report that they have carried 
out a robust assessment of the principal 
risks facing the entity, including those that 
would threaten its business model, future 
performance, solvency or liquidity;

 • the directors’ statement set out on page 49 
in the financial statements about whether 
they considered it appropriate to adopt the 
going concern basis of accounting in 
preparing them, and their identification of 
any material uncertainties to the entity’s 
ability to continue to do so over a period of 
at least twelve months from the date of 
approval of the financial statements

 • whether the directors’ statement in relation 
to going concern required under the Listing 
Rules in accordance with Listing Rule 
9.8.6R(3) is materially inconsistent with our 
knowledge obtained in the audit; or 

 • the directors’ explanation set out on page 49 

in the annual report as to how they have 
assessed the prospects of the entity, over 
what period they have done so and why they 
consider that period to be appropriate, and 
their statement as to whether they have a 
reasonable expectation that the entity will be 
able to continue in operation and meet its 
liabilities as they fall due over the period of 
their assessment, including any related 
disclosures drawing attention to any 
necessary qualifications or assumptions.

Overview of our audit approach
Key audit matters •  Impairment of tangible 

and intangible assets 
and adequacy of 
property lease 
provisions

•  Indirect tax risk 

exposure

•  Exceptional items 
•  Revenue recognition 
including the risk of 
management override
•  Compliance with laws 

and regulations

Audit scope

•  We performed an audit 

of the complete financial 
information of 6 
components and audit 
procedures on specific 
balances for a further 17 
components.

•  The components where 
we performed full or 
specific audit 
procedures accounted 
for 98% (2017/18:99%) 
of Profit before tax 
adjusted for exceptional 
items, 100% (2017/18: 
100%) of Revenue and 
99% (2017/18: 100%) 
of Total Assets.

Materiality

•  Overall group 
materiality of 
£3.4million which 
represents 5% of profit 
before tax adjusted for 
exceptional items. 

102  The Rank Group Plc Annual Report and Financial Statements 2019

 
 
Financial statements

Key audit matters
Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the financial statements of the 
current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we identified. These 
matters included those which had the greatest effect on: the overall audit strategy, the allocation of resources in the audit; and directing the  
efforts of the engagement team. These matters were addressed in the context of our audit of the financial statements as a whole, and in our  
opinion thereon, and we do not provide a separate opinion on these matters.

Changes from the prior year
Our key audit matters remain largely unchanged from the prior year except for the inclusion of a specific consideration relating to an ongoing  
enquiry from HMRC. This has been considered as part of our existing key audit matter relating to compliance with laws and regulations.

Risk

Impairment of tangible and intangible 
assets and adequacy of property  
lease provisions
Refer to the Audit Committee Report (page 
68); Accounting policies (page 120); and 
Note 4 of the Consolidated Financial 
Statements (page 128)
At 30 June 2019 the carrying value of 
tangible and intangible assets was £609.3 
million (2017/18: £630.6 million), £397.8 
million of which relate to indefinite life 
intangible assets (primarily casino and other 
gaming licences) and goodwill.
Impairment of tangible and  
intangible assets
This is an area of focus due to the 
significance of the carrying value of the 
assets being assessed and due to the level 
of management judgement required in the 
assumptions impacting the impairment 
assessment. The main assumptions are the 
future results of the business including future 
cash flows, normalised earnings, growth 
rates and earnings multiples applied to cash 
flows as well as discount rates.
In the current year, owing to a sustained 
decline in performance at certain CGUs, an 
impairment charge of £11.1 million (£2.0m in 
relation to tangible assets and £9.1m to 
intangible assets) was recognised.

Our response to the risk
Overall Group level:
We updated our understanding of management’s annual 
impairment testing process.
We validated that the methodology of the impairment 
exercise continues to be consistent with the requirements of 
IAS 36 Impairment of Assets. We also confirmed the 
mathematical accuracy of the models.
The audit team focussed on the key judgements used by 
management and work performed in conducting their 
impairment review and challenged the conclusions reached.

Key observations communicated to the 
Audit Committee 
The impairment charge of £11.1 
million is appropriately determined.
We highlighted that a reasonably 
possible change in certain key 
assumptions, including the 
normalisation of earnings, future 
cash flows, growth rates and 
earnings multiples underpinning 
the forecasts for certain CGUs, 
could lead to additional 
impairment charges. 

Below we summarise the procedures performed in relation to 
the key judgements for the tangible and intangible assets 
impairment review.
•  We analysed management’s forecasts underlying the 
impairment review against current performance and 
economic forecasts and corroborated them to budgets 
approved by the Board. We assessed the budgets against 
current performance thus providing support that the 
forecasts utilised are reasonable and align with 
expected results. 

•  Critically challenged management’s historical accuracy of 

forecasting through comparing prior year actual 
performance against forecast performance and 
corroborating the reasons for deviations. Assessed the 
adjustments made for normalisation of earnings, 
comparing the adjustment for forecast win margin to 
historic averages and industry data. 

•  We also performed sensitivity analysis on earnings 

multiples for all CGUs and growth rates applied to cash 
flows for certain CGUs to determine the parameters that 
– should they arise – may give a different conclusion as to 
the carrying values of assets assessed.

In addition, we worked with our EY internal corporate 
finance valuation specialists to:
•  Validate and corroborate the discount rates to 

supporting evidence and corroborated these to industry 
averages/trends.

•  Independently calculated the discount rates and 

compared them to the discount rates applied in the 
models by management.

Additional procedures performed at each CGU level:
We compared the individual CGU projections to historic 
performance and observable external trends and 
corroborated the reasons for deviations with third party 
evidence as appropriate. We also reperformed calculations in 
the models to check mathematical accuracy.

103

 
Independent auditors report continued

Risk
Property lease provisions
In addition, the Group holds a provision for 
property leases of £33.5 million (2017/18: £36 
million) for unoccupied properties and 
properties that are trading at a loss. 
In determining the appropriate level of provision 
required, management judgement is required in 
assessing whether the costs provided 
represent the lower of the cost of fulfilling the 
contract and any compensation or penalties 
arising from failure to fulfil the contract. 
There is further judgement in relation to the 
amount of sub-let income and the period for 
which sub-let income can be obtained where 
properties are vacant or the extent to which 
lease obligations are covered by 
earnings generated. 
We therefore consider there is a higher 
likelihood that a material misstatement could 
arise as there is a risk that these provisions 
may be measured incorrectly.
In accordance with IAS 37, management 
recognised a net charge of £1.4 million for 
additional provisions.
Indirect tax risk exposure (£180.4 million 
contributed to indirect taxes, 2017/18: 
£177 million)
Refer to the Audit Committee Report (page 69); 
Accounting policies (page 122); and Note 6 of 
the Consolidated Financial Statements (page 
131)
Indirect tax is a complex area in the betting and 
gaming industry, specifically with reference to 
VAT relating to Partial exemption, Gaming 
Duty, Remote Gaming Duty, Bingo Duty and 
other indirect duties. We focus on this to 
confirm that all changes in legislation and rates 
levied have been applied correctly.
Given the judgement involved in estimating 
amounts payable to regulatory authorities in 
certain jurisdictions there is a risk that 
additional liabilities are not identified and thus 
amounts recorded related to indirect taxation 
are understated.

Key observations communicated to the 
Audit Committee 
We concluded that the property 
provisions recognised are 
appropriate.

Our response to the risk
Procedures in relation to Property lease provisions:
We understood management’s process for identifying 
onerous leases and validated that the inputs to the 
calculations for onerous lease provisions were appropriate. 
Below we summarise the procedures performed in relation to 
the key judgements and validation of inputs:
•  Verified underlying calculations and agreed key inputs to 
third party evidence, including lease agreements and 
invoices for rent and rates.

•  Assessed the length of the period and recoverability of 

sub-let income included in the provision.

•  Compared forecast earnings per CGU to historic 

performance, to determine whether appropriate provision 
had been made. 

•  Assessed whether the appropriate discount rate had been 
applied by validating the discount rate against external 
market data.

We concluded that the positions 
taken by management are 
reasonable and that the Group’s 
indirect tax exposures are 
appropriately measured and 
disclosed in the financial results. 

•  We updated our understanding of the process for 

preparing the partial exemption calculation and assessed 
the controls that management has in place to prevent and 
detect errors in this calculation.

•  We worked with our EY indirect taxation specialists to 

assist us in assessing the technical analysis to support the 
indirect tax submissions. 

•  To corroborate management’s position and assess 

completeness in relation to uncertain tax positions, we 
reviewed correspondence received from tax authorities 
during the period. We have further involved our specialists 
in assessing the implications of matters subject to 
correspondence received from tax authorities.

•  We performed a completeness review of effected changes 
in indirect tax legislation and discussed all changes with 
management to confirm that they had been considered 
appropriately and, where relevant, properly reflected within 
the financial statements.

104  The Rank Group Plc Annual Report and Financial Statements 2019

Risk
Exceptional items (£33.5 million, 2017/18: 
£26.9 million)
Refer to the Audit Committee Report (page 68); 
Accounting policies (page 122); and Note 4 of 
the Consolidated Financial Statements (page 
128)

The application of the Group’s accounting 
policy for exceptional items requires judgement 
by management and careful consideration 
needs to be given to the nature and magnitude 
of these items to ensure consistency in 
approach between periods. 
In the current year management have 
recognised a net exceptional charge of £25.5 
million comprising of a net impairment charge 
of £11.1 million, transformation costs of £10.8 
million, £8m pay provision, net charge for 
property provisions of £1.4 million and 
acquisition related costs of £2.2 million.
Revenue recognition (£695.1m, 2017/18: 
£691m)
Refer to the Audit Committee Report (page 69); 
Accounting policies (page 116); and Note 2 of 
the Consolidated Financial Statements (page 
125)

Our assessment is that the majority of revenue 
transactions, for both the venues and digital 
businesses, are non-complex, with no 
judgement applied over the amount recorded. 
We consider there is a potential for 
management override to achieve revenue 
targets via topside manual journal entries 
posted to revenue. 
Revenue could be stated inaccurately as 
a result. 

Financial statements

Our response to the risk
We agreed material exceptional items to supporting 
documentation. 
We also validated that the exceptional items are 
appropriately classified as such in accordance with the 
Group’s accounting policy.
We also performed an assessment of costs that had been 
included within the exceptional transformation charge to 
validate that they were directly associated to the 
transformation programme and therefore classified 
appropriately as an exceptional item.

Key observations communicated to the 
Audit Committee 
Exceptional items have been 
disclosed appropriately in 
accordance with the Group’s 
accounting policy.

We concluded that revenue, and 
adjustments to revenue, are 
appropriately recognised 
and recorded. 

Our procedures were designed to corroborate our 
assessment that revenue should be correlated closely to 
cash banked (for the Retail business), and to customer 
balances and cash (for the Digital business), and to  
identify the manual adjustments that are made to revenue  
for further testing.
We updated our understanding of the revenue processes 
and tested certain key financial and IT controls over the 
recognition and measurement of revenue.
•  We used our computer aided analytics tools to perform a 
correlation analysis to identify those revenue journals for 
which the corresponding entry was not to cash (for Retail) 
and customer balances (for Digital). These entries included 
customer incentives, bingo duty and jackpot provisions.
•  We obtained corroborating evidence for such entries. We 
agreed material bingo duty entries to declarations and 
bank statements. For material customer incentives we 
obtained evidence that revenue was deferred correctly.

•  We also verified the recognition and measurement of 

revenue by tracing a sample of transactions, selected at 
random throughout the year, to cash banked to verify the 
accuracy of reported revenue.

•  For venues, we attended and re-performed cash counts at 

a sample of twenty-eight casino and bingo venues, 
selected using a risk-based approach and also included a 
random sample, at year end to verify the appropriate 
cut-off of revenue.

•  For Digital, we reconciled the year-end customer balances 
to the system report, which was tested for completeness 
and accuracy.

105

Independent auditors report continued

Key observations communicated to the 
Audit Committee 
We concluded that management 
have appropriately assessed and 
recorded the financial 
implications for non-compliance 
with laws and regulations. 

Risk
Compliance with laws and regulations 
Refer to the Audit Committee Report (page 68); 
Accounting policies (page N/A); and Note N/A 
of the Consolidated Financial Statements  
(page N/A)
The legal and licensing framework for gaming 
remains an area of focus for the Gambling 
Commissions in the UK and Spain. 
The evolving environment, with territory specific 
regulations, makes compliance an increasingly 
complex area with the potential for fines and or 
licence withdrawal for non-compliance. 
Operators are further required to meet 
anti-money laundering obligations.
In addition, HMRC has opened an enquiry 
relating to payroll matters which, given the 
magnitude of payroll costs for this business, 
heightens the risk in this area.

Our response to the risk
We have understood the Group’s process and related 
controls over the identification and mitigation of regulatory 
and legal risks and the related accounting.
We reviewed regulatory correspondence and enquiries made 
through the year, management’s response thereto and their 
assessment of potential exposure as at 30 June 2019.
We inquired of management and the Group’s internal legal 
counsel regarding any instances of material breaches in 
regulatory or licence compliance that needed to be disclosed 
or required provisions to be recorded. 
Where provisions have been raised, including the pay 
provision relating to HMRC’s investigation into payroll 
matters, we have assessed management’s best estimate for 
the provisions against available external and internal support, 
involving EY internal specialists as appropriate. 

An overview of the scope of  
our audit 

Tailoring the scope
Our assessment of audit risk, our evaluation of 
materiality and our allocation of performance 
materiality determine our audit scope for each 
entity within the Group. Taken together, this 
enables us to form an opinion on the 
consolidated financial statements. We take into 
account size, risk profile, the organisation of 
the group and effectiveness of group-wide 
controls, changes in the business environment 
and other factors such as recent Internal audit 
results when assessing the level of work to be 
performed at each entity.

In assessing the risk of material misstatement 
to the Group financial statements, and to 
ensure we had adequate quantitative coverage 
of significant accounts in the financial 
statements, of the thirty-five reporting 
components of the Group, we selected 
twenty-three components covering entities 
within the United Kingdom, Alderney, Spain, 
Belgium and Gibraltar, which represent the 
principal business units within the Group.

Of the twenty-three components selected, we 
performed an audit of the complete financial 
information of six components (“full scope 
components”) which were selected based on 
their size or risk characteristics. For the 
remaining seventeen components (“specific 
scope components”), we performed audit 
procedures on specific accounts within that 
component that we considered had the 
potential for the greatest impact on the 
significant accounts in the financial statements, 
either because of the size of these accounts or 
their risk profile. 

Of the remaining twelve components that 
together represent 2% of the Group’s profit 
before tax adjusted for exceptional items, none 
is individually greater than 1.5% of the Group’s 
profit before tax adjusted for exceptional items. 
For these components, we performed other 
procedures, including analytical review, 
testing of consolidation journals, intercompany 
eliminations and foreign currency translations 
to respond to any potential risks of material 
misstatement to the Group financial 
statements. 

106  The Rank Group Plc Annual Report and Financial Statements 2019

The remaining eight specific components 
contributing 4% of Profit before tax adjusted 
for exceptional items, 5% of revenue and 5% 
of total assets are based in Spain where the 
work was performed by component auditors. 

In relation to the specific scope components, 
the Senior Statutory Auditor was also involved 
in the risk assessment and determining which 
accounts were in scope. 

For the Enracha and YoBingo components, in 
addition to location visits, the Group audit team 
interacted with the component audit teams 
regularly during the various stages of the audit, 
reviewed the summary audit findings reported 
by the component audit teams, participated in 
the component team’s close meeting and 
made specific enquiries of local management.

Our application of materiality 
We apply the concept of materiality in planning 
and performing the audit, in evaluating the 
effect of identified misstatements on the audit 
and in forming our audit opinion. 

Materiality
The magnitude of an omission or misstatement 
that, individually or in the aggregate, could 
reasonably be expected to influence the 
economic decisions of the users of the financial 
statements. Materiality provides a basis for 
determining the nature and extent of our 
audit procedures.

We determined materiality for the Group to be 
£3.4 million (2017/18: £3.7 million), which is 
5% (2017/18: 5%) of profit before tax adjusted 
for certain exceptional items, as listed below. 
We consider this to be the most relevant 
performance measure to stakeholders and is 
the primary measure of earnings. 

We determined materiality for the Parent 
Company to be £7.4 million 
(2017/18: £7.8 million), which is 1% 
(2017/18: 1%) of equity. The Parent Company 
has a higher materiality than the Group as the 
basis of determining materiality are different. 
The Parent Company is a non-trading entity 
and as such, equity is the most relevant 
measure to the stakeholders of the entity. 

The charts below illustrate the coverage 
obtained from the work performed by our 
audit teams.

Total revenue 
Coverage CY/(PY)

Full scope components 
Specific scope components 
Review scope components 

89% (91%)
11% (9%)
-% (-%)

Total assets 
coverage CY/(PY)

Full scope components 
Specific scope components 
Review scope components 

72% (75%)
27% (25%)
1% (-%)

Total profit before 
Tax adjusted for 
exectional items 
coverage CY/(PY)

Full scope components 
Specific scope components 
Review scope components 

59% (63%)
39% (36%)
2% (1%)

Changes from the prior year 
Our scoping remains unchanged from the 
prior year.

Integrated team structure
In establishing our overall approach to the 
Group audit, we determined the type of work 
that needed to be undertaken at each of the 
components by us, as the primary audit 
engagement team, or by component teams 
under our instruction. Of the six full scope 
components, audit procedures were performed 
on all six of these directly by the primary audit 
team. For the seventeen specific scope 
components, specific audit procedures were 
performed directly by the audit team for nine of 
these components. 

Financial statements

Starting Basics 
Profit before tax for the year ended 30 June 2019 – 
£34.6 million

Adjustments 
 • Impairment charge – £11.1 million
 • Net charge from onerous leases – £1.4 million
 • Group restructuring costs – £10.8 million
 • Pay provision – £8.0 million
 • Other financial costs – £1.6 million
 • Acquisition costs – £2.2 million

Materiality 
 • Profit before tax adjusted for exceptional items  

(basis for materiality) – £69.7 million

 • Materiality (5% of profit before tax adjusted for  

exceptional items) – £3.4 million.

Performance materiality
The application of materiality at the individual 
account or balance level. It is set at an amount 
to reduce to an appropriately low level the 
probability that the aggregate of uncorrected 
and undetected misstatements 
exceeds materiality.

On the basis of our risk assessments, together 
with our assessment of the Group’s overall 
control environment, our judgement was that 
performance materiality was 50% 
(2017/18: 50%) of our planning materiality, 
namely £1.7m (2017/18: £1.9m). We have set 
performance materiality at this percentage to 
take into account the inherently high-risk 
nature of the industry in which the Group 
operates. We have also taken into 
consideration changes within the Group and 
the impact this could have on the operations of 
the Group. Our objective in adopting this 
approach was to conclude that undetected 
audit differences in all accounts did not exceed 
our planning materiality level.

Audit work at component locations for the 
purpose of obtaining audit coverage over 
significant financial statement accounts is 
undertaken based on a percentage of total 
performance materiality. The performance 
materiality set for each component is based on 
the relative scale and risk of the component to 
the Group as a whole and our assessment of 
the risk of misstatement at that component. In 
the current year, the range of performance 
materiality allocated to components was 
£0.3 million to £0.9 million (2017/18: £0.4m 
to £1.0m).

107

Independent auditors report continued

Reporting threshold
An amount below which identified 
misstatements are considered as being 
clearly trivial.

We agreed with the Audit Committee that we 
would report to them all uncorrected audit 
differences in excess of £0.2m 
(2017/18: £0.2m), which is set at 5% of 
planning materiality, as well as differences 
below that threshold that, in our view, 
warranted reporting on qualitative grounds. 

We evaluate any uncorrected misstatements 
against both the quantitative measures of 
materiality discussed above and in light of 
other relevant qualitative considerations in 
forming our opinion.

Other information 
The other information comprises the 
information included in the annual report set 
out on pages 1 to 99, including the five year 
review and the shareholder information, other 
than the financial statements and our auditor’s 
report thereon. The directors are responsible 
for the other information. 

Our opinion on the financial statements does 
not cover the other information and, except to 
the extent otherwise explicitly stated in this 
report, we do not express any form of 
assurance conclusion thereon. 

In connection with our audit of the financial 
statements, our responsibility is to read the 
other information and, in doing so, consider 
whether the other information is materially 
inconsistent with the financial statements or 
our knowledge obtained in the audit or 
otherwise appears to be materially misstated. If 
we identify such material inconsistencies or 
apparent material misstatements, we are 
required to determine whether there is a 
material misstatement in the financial 
statements or a material misstatement of the 
other information. If, based on the work we 
have performed, we conclude that there is a 
material misstatement of the other information, 
we are required to report that fact.

We have nothing to report in this regard.

In this context, we also have nothing to report 
in regard to our responsibility to specifically 
address the following items in the other 
information and to report as uncorrected 
material misstatements of the other information 
where we conclude that those items meet the 
following conditions:

 • Fair, balanced and understandable set 
out on page 99 – the statement given by 
the directors that they consider the annual 

report and financial statements taken as a 
whole is fair, balanced and understandable 
and provides the information necessary for 
shareholders to assess the group’s 
performance, business model and strategy, 
is materially inconsistent with our knowledge 
obtained in the audit; or 

 • Audit committee reporting set out on 

page 65 – the section describing the work 
of the audit committee does not 
appropriately address matters 
communicated by us to the audit committee; 
or

 • Directors’ statement of compliance with 
the UK Corporate Governance Code set 
out on page 55 – the parts of the directors’ 
statement required under the Listing Rules 
relating to the company’s compliance with 
the UK Corporate Governance Code 
containing provisions specified for review by 
the auditor in accordance with Listing Rule 
9.8.10R(2) do not properly disclose a 
departure from a relevant provision of the UK 
Corporate Governance Code.

Opinions on other matters 
prescribed by the Companies 
Act 2006
In our opinion, the part of the directors’ 
remuneration report to be audited has been 
properly prepared in accordance with the 
Companies Act 2006.

In our opinion, based on the work undertaken 
in the course of the audit:

 • the information given in the strategic report 

and the directors’ report for the financial year 
for which the financial statements are 
prepared is consistent with the financial 
statements and those reports have been 
prepared in accordance with applicable 
legal requirements;

 • the information about internal control and 
risk management systems in relation to 
financial reporting processes and about 
share capital structures, given in compliance 
with rules 7.2.5 and 7.2.6 in the Disclosure 
Rules and Transparency Rules sourcebook 
made by the Financial Conduct Authority (the 
FCA Rules), is consistent with the financial 
statements and has been prepared in 
accordance with applicable legal 
requirements; and

 • information about the company’s corporate 
governance code and practices and about 
its administrative, management and 
supervisory bodies and their committees 
complies with rules 7.2.2, 7.2.3 and 7.2.7 
of the FCA Rules.

Matters on which we are 
required to report by exception
In the light of the knowledge and 
understanding of the group and the parent 
company and its environment obtained in the 
course of the audit, we have not identified 
material misstatements in:

 • the strategic report or the directors’ report; 

or

 • the information about internal control and 
risk management systems in relation to 
financial reporting processes and about 
share capital structures, given in compliance 
with rules 7.2.5 and 7.2.6 of the FCA Rules

We have nothing to report in respect of the 
following matters in relation to which the 
Companies Act 2006 requires us to report to 
you if, in our opinion:

 • adequate accounting records have not been 

kept by the parent company, or returns 
adequate for our audit have not been 
received from branches not visited by us; or
 • the parent company financial statements and 

the part of the Directors’ Remuneration 
Report to be audited are not in agreement 
with the accounting records and returns; or
 • certain disclosures of directors’ remuneration 

specified by law are not made; or

 • we have not received all the information and 

explanations we require for our audit; or

 • a Corporate Governance Statement has not 

been prepared by the company.

Responsibilities of directors
As explained more fully in the directors’ 
responsibilities statement set out on page 99, 
the directors are responsible for the 
preparation of the financial statements and for 
being satisfied that they give a true and fair 
view, and for such internal control as the 
directors determine is necessary to enable the 
preparation of financial statements that are free 
from material misstatement, whether due to 
fraud or error. 

In preparing the financial statements, the 
directors are responsible for assessing the 
group and parent company’s ability to continue 
as a going concern, disclosing, as applicable, 
matters related to going concern and using the 
going concern basis of accounting unless the 
directors either intend to liquidate the group or 
the parent company or to cease operations, or 
have no realistic alternative but to do so.

108  The Rank Group Plc Annual Report and Financial Statements 2019

Auditor’s responsibilities for the 
audit of the financial statements 
Our objectives are to obtain reasonable 
assurance about whether the financial 
statements as a whole are free from material 
misstatement, whether due to fraud or error, 
and to issue an auditor’s report that includes 
our opinion. Reasonable assurance is a high 
level of assurance, but is not a guarantee that 
an audit conducted in accordance with ISAs 
(UK) will always detect a material misstatement 
when it exists. Misstatements can arise from 
fraud or error and are considered material if, 
individually or in the aggregate, they could 
reasonably be expected to influence the 
economic decisions of users taken on the 
basis of these financial statements. 

Explanation as to what extent 
the audit was considered 
capable of detecting 
irregularities, including fraud
The objectives of our audit, in respect to fraud, 
are; to identify and assess the risks of material 
misstatement of the financial statements due to 
fraud; to obtain sufficient appropriate audit 
evidence regarding the assessed risks of 
material misstatement due to fraud, through 
designing and implementing appropriate 
responses; and to respond appropriately to 
fraud or suspected fraud identified during the 
audit. However, the primary responsibility for 
the prevention and detection of fraud rests with 
both those charged with governance of the 
entity and management. 

Our approach was as follows: 

 • We obtained an understanding of the legal 

and regulatory frameworks that are 
applicable to the group and determined that 
the most significant are the Companies Act 
2006, the UK Gambling Commission, 
Gambling Act 2005, Money Laundering 
regulations, The Alderney Gambling Control 
Commission, The Spanish Gaming Act and 
License Conditions & The Code of Practice 
2008. In addition, we concluded that there 
are certain significant laws and regulations 
which may have an effect on the 
determination of the amounts and 
disclosures in the financial statements being 
the Listing Rules of the UK Listing Authority, 
and those laws and regulations relating to 
data protection. 

 • We have included ‘compliance with laws and 
regulations’ as a key audit matter and our 
audit response to the legal and licensing 
framework for digital gaming is set 
out above.

 • We understood how The Rank Group Plc is 
complying with those frameworks by making 
enquiries of management, internal audit, 
those responsible for legal and compliance 
procedures and the company secretary. We 
corroborated our enquiries through our 
review of board minutes, papers provided 
to the Audit and Risk Committees and 
correspondence received from 
regulatory bodies. 

 • We assessed the susceptibility of the 

group’s financial statements to material 
misstatement, including how fraud might 
occur by meeting with management within 
various parts of the business to understand 
where they considered there was 
susceptibility to fraud. We also considered 
performance targets and their influence on 
efforts made by management to manage 
earnings or influence the perceptions of 
analysts. Where this risk was considered to 
be higher, we performed audit procedures to 
address each identified fraud risk. These 
procedures included testing manual journals 
and were designed to provide reasonable 
assurance that the financial statements were 
free from fraud or error. 

 • Based on this understanding we designed 

our audit procedures to identify non-
compliance with such laws and regulations. 
Our procedures included a review of board 
minutes to identify any noncompliance with 
laws and regulations, a review of the 
reporting to the Audit Committee on 
compliance with regulations, enquiries of the 
Director of Legal Services and enquiries 
of management.

 • The Group operates in the gaming industry 
which is a highly regulated environment. As 
such the Senior Statutory Auditor reviewed 
the experience and expertise of the 
engagement team to ensure that the team 
had the appropriate competence and 
capabilities, which included the use of an 
expert where appropriate. 

 • As the gaming industry is highly regulated, 
we have obtained an understanding of the 
regulations and the potential impact on the 
Group and in assessing the control 
environment we have considered the 
compliance of the Group to these 
regulations as part of our audit procedures, 
which included a review of correspondence 
received from the regulator. 

A further description of our responsibilities for 
the audit of the financial statements is located 
on the Financial Reporting Council’s website at 
http://www.frc.org.uk/auditorsresponsibilities. 
This description forms part of our 
auditor’s report.

Financial statements

Other matters we are  
required to address 
 • We were appointed by the company on 22 
April 2010 to audit the financial statements 
for the year ending 31 December 2010 and 
subsequent financial periods. During the year 
the company undertook a formal competitive 
tender process. Following completion of 
such process, Ernst and Young LLP was 
recommended by the chairman to the Audit 
Committee to continue as the external 
auditor with effect for the financial year 
ending 30 June 2020. This recommendation 
was approved by the Board on 
26 June 2019, subject to approval by 
shareholders at the Company’s 2019 Annual 
General Meeting.

 • The period of total uninterrupted 

engagement including previous renewals 
and reappointments is ten years, covering 
the years ending 31 December 2010 to 
30 June 2019.

 • The non-audit services prohibited by the 

FRC’s Ethical Standard were not provided to 
the group or the parent company and we 
remain independent of the group and the 
parent company in conducting the audit. 

Our audit opinion is consistent with our 
additional report to the audit committee 
explaining the results of our audit.

Use of our report
This report is made solely to the company’s 
members, as a body, in accordance with 
Chapter 3 of Part 16 of the Companies Act 
2006. Our audit work has been undertaken so 
that we might state to the company’s 
members those matters we are required to 
state to them in an auditor’s report and for no 
other purpose. To the fullest extent permitted 
by law, we do not accept or assume 
responsibility to anyone other than the 
company and the company’s members as a 
body, for our audit work, for this report, or for 
the opinions we have formed.

Julie Carlyle (Senior statutory auditor)
for and on behalf of Ernst & Young LLP, 
Statutory Auditor London

21 August 2019

Notes:
1.  The maintenance and integrity of the Rank Group 

Plc’s web site is the responsibility of the directors; the 
work carried out by the auditors does not involve 
consideration of these matters and, accordingly, the 
auditors accept no responsibility for any changes that 
may have occurred to the financial statements since 
they were initially presented on the web site.
2.  Legislation in the United Kingdom governing the 

preparation and dissemination of financial statements 
may differ from legislation in other jurisdictions.

109

Group income statement for the year ended 30 June 2019

Continuing operations

Revenue before adjustment for customer incentives
Customer incentives

Revenue
Cost of sales
Gross profit
Other operating costs
Group operating profit (loss)
Financing:
•  finance costs
•  finance income
•  other financial losses
Total net financing charge
Profit (loss) before taxation
Taxation
Profit (loss) for the year from continuing 
operations

Note

2
2

2

2,3

5

6

Year ended 30 June 2019

Year ended 30 June 2018

Before
exceptional
items
£m

Exceptional
items
(note 4)
£m

Before
exceptional
items
£m

Exceptional
items
(note 4)
£m

Total
£m

746.5
(51.4)

695.1
(378.2)
316.9
(244.4)
72.5

(2.7)
0.1
(0.2)
(2.8)
69.7
(12.0)

–
–

–
–
–
(33.5)
(33.5)

(1.6)
–
–
(1.6)
(35.1)
5.0

746.5
(51.4)

695.1
(378.2)
316.9
(277.9)
39.0

(4.3)
0.1
(0.2)
(4.4)
34.6
(7.0)

741.1
(50.1)

691.0
(376.6)
314.4
(237.4)
77.0

(3.0)
0.3
(0.1)
(2.8)
74.2
(15.7)

–
–

–
–
–
(26.9)
(26.9)

(0.3)
–
(0.3)
(0.6)
(27.5)
4.9

Total
£m

741.1
(50.1)

691.0
(376.6)
314.4
(264.3)
50.1

(3.3)
0.3
(0.4)
(3.4)
46.7
(10.8)

57.7

(30.1)

27.6

58.5

(22.6)

35.9

Discontinued operations - profit

4,6

–

1.5

1.5

–

–

–

Profit (loss) for the year 

57.7

(28.6)

29.1

58.5

(22.6)

35.9

Attributable to:
Equity holders of the parent

Earnings (loss) per share attributable to equity 
shareholders
•  basic
•  diluted
Earnings (loss) per share – continuing operations
•  basic
•  diluted
Earnings per share – discontinued operations
•  basic
•  diluted

57.7

(28.6)

29.1

58.5

(22.6)

35.9

9
9

9
9

9
9

14.8p
14.8p

14.8p
14.8p

–
–

(7.4)p
(7.4)p

(7.7)p
(7.7)p

0.3p
0.3p

7.4p
7.4p

7.1p
7.1p

0.3p
0.3p

15.0p
15.0p

15.0p
15.0p

–
–

(5.8)p
(5.8)p

(5.8)p
(5.8)p

–
–

9.2p
9.2p

9.2p
9.2p

–
–

Details of dividends paid and payable to equity shareholders are disclosed in note 8.

110  The Rank Group Plc Annual Report and Financial Statements 2019

Group statement of comprehensive income for the year ended 30 June 2019

Financial statements

Comprehensive income:
Profit for the year

Other comprehensive income:
Items that may be reclassified subsequently to profit or loss:
Exchange adjustments net of tax
Items that will not be reclassified to profit or loss:
Actuarial gain on retirement benefits net of tax
Total comprehensive income for the year

Attributable to:
Equity holders of the parent

The tax effect of items of comprehensive income is disclosed in note 6.

Year ended
30 June
2019
£m

Year ended
30 June
2018
£m

Note

29.1

35.9

28

1.1

–
30.2

0.8

0.1
36.8

30.2

36.8

111

Balance sheets at 30 June 2019

Assets
Non-current assets
Intangible assets
Property, plant and equipment
Investments in subsidiaries
Other investments
Deferred tax assets
Other receivables

Current assets
Inventories
Other receivables
Income tax receivable
Cash and short-term deposits

Total assets

Liabilities
Current liabilities
Trade and other payables
Income tax payable
Financial liabilities
– financial guarantees
– loans and borrowings
Provisions

Net current liabilities

Non-current liabilities
Trade and other payables
Financial liabilities
– loans and borrowings
Deferred tax liabilities
Provisions
Retirement benefit obligations

Total liabilities

Net assets

Capital and reserves attributable to the Company’s equity shareholders
Share capital
Share premium
Capital redemption reserve
Exchange translation reserve
Retained earnings 
Total shareholders’ equity

Note

10
11
13
13
20
15

14
15
17
24

16
17

18
18
21

16

18
20
21
28

22

Group

Company

As at
30 June
2019
£m

447.8
161.5
–
3.5
0.1
4.1
617.0

2.7
27.2
0.6
61.8
92.3

As at
30 June
2018
£m

459.1
171.5
–
3.5
0.4
3.7
638.2

2.5
29.2
–
50.4
82.1

As at
30 June
2019
£m

As at
30 June
2018
£m

–
–
1,131.8
–
–
–
1,131.8

–
–
–
–
–

–
–
1,131.8
–
–
–
1,131.8

–
–
–
0.4
0.4

709.3

720.3

1,131.8

1,132.2

(145.2)
(7.2)

–
(54.7)
(14.9)
(222.0)

(153.1)
(10.3)

–
(54.2)
(8.0)
(225.6)

(0.2)
(0.4)

(1.6)
(389.5)
(0.2)
(391.9)

(0.1)
–

(1.7)
(353.6)
(0.2)
(355.6)

(129.7)

(143.5)

(391.9)

(355.2)

(26.0)

(30.6)

–

–

(5.3)
(22.1)
(31.9)
(4.0)
(89.3)
(311.3)

(5.5)
(24.4)
(33.6)
(4.1)
(98.2)
(323.8)

–
–
(0.9)
–
(0.9)
(392.8)

–
–
(1.0)
–
(1.0)
(356.6)

398.0

396.5

739.0

775.6

54.2
98.4
33.4
17.7
194.3
398.0

54.2
98.4
33.4
16.6
193.9
396.5

54.2
98.4
33.4
–
553.0
739.0

54.2
98.4
33.4
–
589.6
775.6

The loss for the year ended 30 June 2019 for the Company was £7.5m (year ended 30 June 2018: profit of £275.9m). 

These financial statements were approved by the board on 21 August 2019 and signed on its behalf by:

John O’Reilly, Chief Executive

Bill Floydd, Chief Financial Officer

112  The Rank Group Plc Annual Report and Financial Statements 2019

Statements of changes in equity for the year ended 30 June 2019

Financial statements

Group
At 1 July 2017
Comprehensive income:
Profit for the year
Other comprehensive income:
Exchange adjustments net of tax
Actuarial gain on retirement benefits net of tax
Total comprehensive income for the year

Transactions with owners:
Dividends paid to equity holders (see note 8)
Debit in respect of employee share schemes including tax
At 30 June 2018

Comprehensive income:
Profit for the year
Other comprehensive income:
Exchange adjustments net of tax
Total comprehensive income for the year

Transactions with owners:
Dividends paid to equity holders (see note 8)
Credit in respect of employee share schemes including tax
At 30 June 2019

There were no non-controlling interests in either year.

Company
At 1 July 2017
Profit and total comprehensive income for the year
Transfer of unrealised item

Transactions with owners:
Dividends paid to equity holders (see note 8)
Debit in respect of employee share schemes including tax
At 30 June 2018

Loss and total comprehensive expense for the year

Transactions with owners:
Dividends paid to equity holders (see note 8)
At 30 June 2019

Share
capital
£m
54.2

Share
premium
£m
98.4

Capital
redemption
reserve
£m
33.4

Exchange
translation
reserve
£m
15.8

–

–
–
–

–
–
54.2

–

–
–

–
–
54.2

Share
capital
£m
54.2
–
–

–
–
54.2

–

–
54.2

–

–
–
–

–
–
98.4

–

–
–

–
–
98.4

Share
premium
£m
98.4
–
–

–
–
98.4

–

–
98.4

–

–
–
–

–
–
33.4

–

–
–

–
–
33.4

–

0.8
–
0.8

–
–
16.6

–

1.1
1.1

–
–
17.7

Capital
redemption
reserve
£m
33.4
–
–

Unrealised 
profit
reserve
£m
159.8
–
(159.8)

–
–
33.4

–

–
33.4

–
–
–

–

–
–

Retained
earnings
(losses)
£m
188.8

35.9

–
0.1
36.0

(29.1)
(1.8)
193.9

29.1

–
29.1

(29.1)
0.4
194.3

Retained
earnings
(losses)
£m
184.0
275.9
159.8

(29.1)
(1.0)
589.6

Total
£m
390.6

35.9

0.8
0.1
36.8

(29.1)
(1.8)
396.5

29.1

1.1
30.2

(29.1)
0.4
398.0

Total
£m
529.8
275.9
–

(29.1)
(1.0)
775.6

(7.5)

(7.5)

(29.1)
553.0

(29.1)
739.0

The unrealised profit reserve related to the Company’s investment in subsidiary undertakings which were impaired in the prior year.

113

Statements of cash flow for the year ended 30 June 2019

Cash flows from operating activities
Cash generated from operations
Interest received
Interest paid
Tax (paid) received
Discontinued operations
Net cash from operating activities

Cash flows from investing activities
Purchase of intangible assets
Purchase of property, plant and equipment
Purchase of subsidaries (net of cash acquired)
Dividends received from subsidiaries 
Net cash used in investing activities

Cash flows from financing activities
Dividends paid to equity holders
Repayment of term loans
Drawdown of term loans
Repayment of Yankee bond
Finance lease principal payments
Amounts received from (paid to) subsidiaries
Net cash used in financing activities

Note

23

32

Net increase (decrease) in cash, cash equivalents and bank overdrafts
Effect of exchange rate changes
Cash and cash equivalents at start of year
Cash and cash equivalents at end of year

25

Group

Company

Year ended
30 June
2019
£m

Year ended
30 June
2018
£m

Year ended
30 June
2019
£m

Year ended
30 June
2018
£m

113.1
0.2
(2.5)
(10.2)
(0.5)
100.1

(11.1)
(22.9)
(24.2)
–
(58.2)

(29.1)
(50.0)
50.0
–
(1.2)
–
(30.3)

11.6
(0.6)
47.7
58.7

102.4
0.3
(2.7)
(14.4)
–
85.6

(11.6)
(25.4)
(16.5)
–
(53.5)

(29.1)
(20.0)
–
(10.1)
(1.4)
–
(60.6)

(28.5)
(0.3)
76.5
47.7

(0.1)
–
–
–
–
(0.1)

–
–
–
–
–

(29.1)
–
–
–
–
28.8
(0.3)

(0.4)
–
0.4
–

(0.7)
–
(13.9)
2.3
–
(12.3)

–
–
–
549.4
549.4

(29.1)
–
–
–
–
(508.0)
(537.1)

–
–
0.4
0.4

114  The Rank Group Plc Annual Report and Financial Statements 2019

Notes to the financial statements

1 General information and 
accounting policies

General information
The Rank Group Plc (‘the Company’) and its subsidiaries (together ‘the 
Group’) operate gaming services in Great Britain (including the Channel 
Islands), Spain and Belgium.

The Company is a public limited company which is listed on the London 
Stock Exchange and is incorporated and domiciled in England and 
Wales under registration number 03140769. The address of its 
registered office is TOR, Saint-Cloud Way, Maidenhead, SL6 8BN. 

Summary of significant accounting policies
The principal accounting policies applied in the preparation of these 
consolidated and Company financial statements are set out below. 
These policies have been consistently applied to all periods presented.

1.1 Basis of preparation
The consolidated and Company financial statements have been 
prepared under the historical cost convention. 

1.1.1 Statement of compliance
The consolidated and Company financial statements have been 
prepared in accordance with International Financial Reporting Standards 
(‘IFRS’) and IFRIC Interpretations as adopted by the European Union, 
and the Companies Act 2006 applicable to companies reporting 
under IFRS.

1.1.2 Going concern
In adopting the going concern basis for preparing the consolidated and 
Company financial statements, the directors have considered the issues 
impacting the Group during the period as detailed in the strategic report 
on pages 6 to 51 and have reviewed the Group’s projected compliance 
with its banking covenants detailed in the financial review on page 43. 
Based on the Group’s cash flow forecasts and operating budgets, the 
directors believe that the Group will generate sufficient cash to meet its 
liabilities as they fall due for at least 12 months from the date of approval 
of the financial statements and comply with its banking covenants. 
Accordingly, the adoption of the going concern basis 
remains appropriate.

1.1.3 Accounting estimates and judgements
In the application of the Group’s accounting policies, the directors are 
required to make judgements, estimates and assumptions. The 
estimates and associated assumptions are based on historical 
experience and other factors that are considered to be relevant. Actual 
results may differ from these estimates. The estimates and underlying 
assumptions are reviewed on an ongoing basis. Revisions to accounting 
estimates are recognised in the period in which the estimate is revised if 
the revision affects only that period or in the period of the revision and 
future periods if the revision affects both current and future periods.

Critical accounting judgements 
The following are the critical accounting judgements, apart from those 
involving estimates (which are dealt with separately below) that the 
directors have made in the process of applying the Group’s accounting 
policies and that have the most significant effect on the amounts 
recognised in the financial statements.

Financial statements

(a) Exceptional items
The Group separately discloses material one-off items as it believes it 
assists shareholders to understand underlying performance and trends 
between periods. Judgement is required in determining whether an item 
should be classified as an exceptional item or included within underlying 
results. In the current year impairment charges, business transformation 
costs, pay provision costs, onerous property lease costs and acquisition 
related costs have been disclosed as exceptional items. Further details 
are disclosed in note 4. 

(b) Income taxes
The Group is subject to income taxes in numerous jurisdictions, 
including jurisdictions of now discontinued operations. Judgement must 
be applied in assessing the likely outcome of certain tax matters whose 
final outcome may not be determined for a number of years. 

These judgements are reassessed in each period until the outcome is 
finally determined through resolution with a tax authority and/or through 
a legal process. Differences arising from changes in judgement or from 
final resolution may be material and will be charged or credited to the 
Income Statement in the relevant period.

Within the Group’s net tax liability of £6.6m (30 June 2018: £10.3m) are 
amounts of £1.5m (30 June 2018: £4.9m) that relate to uncertain tax 
positions. The Group evaluates uncertain items, where the tax 
judgement is subject to interpretation and remains to be agreed with the 
relevant tax authority. Provisions for uncertain items are made using 
judgement of the most likely tax expected to be paid, based on a 
qualitative assessment of all relevant information. In assessing the 
appropriate provision for uncertain items, the Group considers progress 
made in discussions with tax authorities, expert advice on the likely 
outcome and recent developments in case law. Further details of 
income tax are disclosed in note 17. 

(c) Contingent assets and liabilities
Management is required to apply judgement in assessing the probability 
of the occurrence or non-occurrence of one or more uncertain future 
events not wholly within the control of the Group. This judgement is 
supported by external advice and precedent case law where 
appropriate and is continually assessed to ensure that developments 
are appropriately reflected in the financial statements. Further details of 
contingent liabilities are disclosed in note 30. There were no contingent 
assets identified in the current year.

Key sources of estimation uncertainty 
The estimates and assumptions which have a significant risk of causing 
a material adjustment to the carrying amounts of assets and liabilities 
are discussed below.

(a) Estimated impairment of goodwill, intangible assets and 
property, plant and equipment
Details of the Group’s accounting policy in relation to impairments and 
impairment reversals are disclosed in note 1.13.

115

Notes to the financial statements continued

1 General information and 
accounting policies continued
The application of the policy requires the use of accounting estimates in 
determining the recoverable amount of cash-generating units to which 
the goodwill, intangible assets and property, plant and equipment are 
associated. The recoverable amount is the higher of the fair value less 
costs of disposal and value in use. Estimates of fair value less costs of 
disposal are performed internally by experienced senior management 
supported by knowledge of similar transactions and advice from 
external experts or, if applicable, offers received. Value in use being 
calculated using estimated cash flow projections from financial budgets, 
discounted by selecting an appropriate rate for each cash-generating 
unit. Further details of the assumptions, estimates and sensitivity are 
disclosed in note 12.

The Company also tests annually the carrying value of its investments in 
subsidiaries. The application of this policy requires the use of estimates 
and judgements in determining the recoverable amount of the 
subsidiary undertakings. The recoverable amount is determined by 
applying an estimated valuation multiple to budgeted future earnings of 
the subsidiary along with consideration of the underlying net assets and 
is disclosed in note 13.

(b) Property related provisions 
Provisions are recognised in accordance with the policy disclosed in 
note 1.10. Management’s estimate is that the cost provided represents 
the lower of the cost of fulfilling the contract or the cost of exiting the 
contract. In calculating property lease provisions, estimates are made of 
the discounted cash flows associated with the property and its 
associated operations including sub-let income together with estimates 
of any dilapidation obligations. Further details of provisions made are 
disclosed in note 21. The majority of committed future lease expense is 
for rental payments on property details of total committed lease 
payments are disclosed in note 29.

(c) Determination of the fair values of intangible assets and 
contingent consideration
The Group estimates the fair value of acquired intangible assets arising 
from business combinations by selecting and applying appropriate 
valuation methods. These include the relief from royalty and multi-period 
excess earnings valuation methods, both of which require significant 
estimates to be made. Examples include estimating expected cash 
flows and identifying appropriate royalty and discount rates. The fair 
value of each acquired intangible asset is amortised over the respective 
assets estimated useful life. The Group uses projected financial 
information together with comparable industry information, where 
available, as well as applying its own experience and knowledge of the 
industry in making such judgements and estimates.

Contingent consideration is initially recognised at fair value and 
subsequently reassessed at each reporting date to reflect changes in 
estimates and assumptions. The determination of fair value requires an 
assessment of the future performance of a relatively immature business 
operating in a high growth market and is therefore inherently volatile. 
The Group has estimated the fair value using projected financial 
information. The range of potential outcomes is disclosed in note 32. 

1.1.4 Changes in accounting policy and disclosures
(a) Standards, amendments to and interpretations of existing 
standards adopted by the Group
The Group has not been materially impacted by the adoption of any 
standards and has not early adopted any standard, amendment or 

interpretation that was issued but is not yet effective. The Group 
applies, for the first time, IFRS 15 - Revenue from Contracts with 
Customers and IFRS 9 - Financial Instruments. 

IFRS15 – Revenue from Contracts with Customers
IFRS 15 supersedes IAS 11 Construction Contracts and IAS 18 
Revenue and related Interpretations and it applies to all revenue arising 
from contracts with customers, unless those contracts are in the scope 
of other standards. The new standard establishes a five-step model to 
account for revenue arising from contracts with customers. Under IFRS 
15, revenue is recognised at an amount that reflects the consideration 
to which an entity expects to be entitled in exchange for transferring 
goods or services to a customer. The standard requires entities to 
exercise judgement, taking into consideration all of the relevant facts 
and circumstances, when applying each step of the model to contracts 
with their customers. The Group adopted IFRS 15 using the full 
retrospective method of adoption with no material impact on the 
financial statements of the Group.

(a) Gaming Win – Casino
The Group’s income earned from gaming win - casino does not fall 
within the scope of IFRS 15. Income from this activity is disclosed as 
revenue although is accounted for and meets the definition of a gain 
under IFRS 9.

(b) Gaming Win – Bingo, Gaming Win – Poker, Food and Beverage and 
Other
The Group’s income earned from the above items is recognised when 
the goods or services are transferred to the customer and is within the 
scope of IFRS 15. 

IFRS9 – Financial Instruments
IFRS 9 replaces IAS 39 Financial Instruments: Recognition and 
Measurement for annual periods beginning on or after 1 January 2018, 
bringing together all three aspects of the accounting for financial 
instruments: classification and measurement; impairment; and hedge 
accounting. The Group has applied IFRS 9 retrospectively with no 
material impact on the financial statements of the Group.

(a) Classification and measurement
The Group’s income earned from gaming win falls within the scope of 
IFRS 9, the change has not resulted in a material impact on accounting 
or presentation of this income. There were no changes in classification 
and measurement of other financial assets and liabilities.

(b) Impairment
The adoption of IFRS 9 has changed the Group’s accounting for 
impairment losses for financial assets by replacing IAS 39’s incurred 
loss approach with a forward looking expected credit loss (ECL). IFRS 9 
application did not result in material changes to the Group’s 
financial statements.

There are no other new or amended standards or interpretations that 
became effective in the period which have had a material impact upon 
the values or disclosures in the interim financial information.

(b) Standards, amendments to and interpretations of existing 
standards that are not yet effective
IFRS16 – Leases
IFRS 16 – Leases represents a significant change, notably for lessees, 
in how leases are accounted for and reported. The standard will be 
effective for the Group for the period beginning 1 July 2019 and will 
replace IAS 17 ‘Leases’. IFRS 16 will require all lessees to recognise a 
right-of-use asset and lease liability for all leases, except for leases with 

116  The Rank Group Plc Annual Report and Financial Statements 2019

Financial statements

a lease term of 12 months or less or where the underlying asset is of 
low value.

There is no current expectation that the Group’s cashflows will be 
materially impacted.

Lease liabilities are initially measured at the present value of the lease 
payments that are not paid at the commencement date and 
subsequently measured at amortised cost with interest expense 
recognised within finance income (cost) in the consolidated income 
statement. Right-of-use assets are initially measured at cost which 
comprises the initial measurement of the lease liability, lease payments 
made before or at the commencement date and any initial direct costs. 
Right-of-use assets are depreciated over their useful life or over the 
lease term. 

The Group will apply the modified retrospective approach for IFRS 16 
transition. Under this approach the Group will measure lease liabilities at 
the present value of the remaining lease payments, discounted at the 
incremental borrowing rate at the date of initial application. Right-of-use 
assets will be recognised, on a lease by lease basis, at their carrying 
amount as if the standard had been applied since the commencement 
date but discounted at the incremental borrowing rate at the date of 
initial application or at an amount equal to the lease liability, adjusted by 
the amount of any prepaid or accrued lease payments. The cumulative 
effect of initially applying IFRS 16 will be recognised as an adjustment to 
the opening balance of retained earnings at the date of initial 
application. The Group intends to apply the below practical expedients 
permitted under the modified retrospective approach;

 • apply a single discount rate to a portfolio of leases with 

similar characteristics;

 • adjust the right-of-use asset on transition by the amount of any 

provision for onerous leases recognised in the statement of financial 
position immediately before the date of initial application;

 • exclude leases for measurement and recognition where the lease 
term ends within 12 months from the date of initial application and 
account for these leases as short-term leases;

 • exclude initial direct lease costs in the measurement of the right-of-

use asset; and

 • use hindsight to determine the lease term if the contract contains 

options to extend or terminate.

The estimated impacts of IFRS 16 before adjustments for tax on the 
opening balance in the financial statements at 1 July 2019 are 
as follows:

 • opening right-of-use assets c. £185m;
 • opening lease liabilities c. £255m;
 • opening lease receivables c. £5m;
 • release of onerous lease balances held on balance sheet prior to 

transition c. £15m;

 • release of rent related balances held on balance sheet prior to 

transition c. £30m; and

 • cumulative effect of applying IFRS 16 against retained earnings is a 

decrease of c. £20m.

The estimated impacts of IFRS 16 on the financial statements for the 
period ending 30 June 2020 are:

 • decrease in the operating lease expense c. £40m;
 • increase in EBITDA c. £40m;
 • increase in depreciation c. £31m;
 • increase in operating profit c. £9m;
 • increase in finance costs c. £9m; and
 • increase in profit before taxation c.£nil.

1.2 Consolidation
The consolidated financial statements comprise the financial statements 
of the parent and its subsidiaries as at 30 June 2019. Control is 
achieved when the Group is exposed, or has rights, to variable returns 
from its involvement with the investee and has the ability to affect those 
returns through its power over the investee. Specifically, the Group 
controls an investee if, and only if, the Group has a) power over the 
investee, b) exposure, or rights, to variable returns from the investee, 
and c) ability to use its power to affect those returns. The Group 
re-assesses whether or not it controls an investee if facts and 
circumstances indicate that there are changes to one or more of the 
three elements of control. 

Inter-company transactions, balances and unrealised gains on 
transactions between Group companies are eliminated. Unrealised 
losses are also eliminated unless the transaction provides evidence of 
an impairment of the asset transferred. Accounting policies as applied 
to subsidiaries have been changed where necessary to ensure 
consistency with the policies adopted by the Group.

The Group has no material associates or joint ventures.

1.3 Business combinations and goodwill
Business combinations are accounted for using the acquisition method. 
The consideration transferred in a business combination is measured at 
the acquisition date and represents the aggregate fair value of assets 
transferred and liabilities incurred.

Amounts payable in respect of deferred or contingent consideration are 
recognised at fair value at the acquisition date and included in 
consideration transferred. The subsequent unwind of any discount is 
recognised as an exceptional finance cost in the income statement. 
Changes in the fair value of contingent consideration recognised as a 
financial liability that qualify as measurement period adjustments (being 
12 months from the acquisition date) are adjusted retrospectively, with 
corresponding adjustments against goodwill. Material changes that do 
not qualify as measurement period adjustments are recognised as an 
exceptional item in the income statement. 

When the Group acquires a business, it assesses the financial assets 
acquired and liabilities assumed for appropriate classification and 
designation in accordance with the contractual terms, economic 
circumstances and pertinent conditions as at the acquisition date. 

Goodwill is initially measured at cost, being the excess of the aggregate 
of the acquisition date fair value of the consideration transferred over the 
fair value of the net identifiable amounts of the assets acquired and the 
liabilities assumed in exchange for the business combination. Identifiable 
intangible assets are recognised separately from goodwill.

If the aggregate of the acquisition date fair value of the consideration 
transferred is lower than the fair value of the assets, liabilities and 
contingent liabilities in the business acquired, the difference is 
recognised through profit or loss.

117

Notes to the financial statements continued

1 General information and 
accounting policies continued
If the initial accounting for a business combination is incomplete by the 
end of the reporting period in which the combination occurs, the Group 
reports provisional amounts for items for which the accounting is 
incomplete. Those provisional amounts are adjusted during the 
measurement period (see above), or additional assets or liabilities are 
recognised, to reflect new information obtained about facts and 
circumstances that existed at the acquisition date that, if known, would 
have affected the amounts recognised at that date.

Acquisition costs incurred are expensed as exceptional items. 

1.4 Revenue recognition 
Revenue consists of the fair value of sales of goods and services net of 
VAT, rebates and discounts.

(a) Gaming win
Revenue for casinos includes gaming win before deduction of gaming-
related duties. Revenue for bingo is net of prizes before deduction of 
gaming-related duties. Revenue for poker represents the rake received. 
Revenue for digital products, including interactive games, represents 
gaming win before deduction of gaming-related duties. The fair value of 
free bets, promotions and customer bonuses (‘customer incentives’) are 
also deducted from all revenue streams.

Although disclosed as revenue, gaming win (other than from poker 
and bingo) is accounted for and meets the definition of a gain under  
IFRS 9 – Financial Instruments. 

(b) Food and beverage
Revenue from food and beverage sales is recognised at the point of 
sale. 

1.5 Segment reporting
Operating segments are reported in a manner consistent with the 
internal reporting provided to the chief operating decision-maker. The 
chief operating decision-maker, who is responsible for allocating 
resources and assessing performance of the operating segments, has 
been identified as the management team (the composition of which is 
disclosed on page 56), which makes strategic and 
operational decisions.

In the current period the internal reporting of operating segments has 
been modified following changes in management responsibilities. As 
from 1 July 2018;

 • UK Digital, Enracha Digital and YoBingo were combined into a single 

operating segment which is now known as Digital,

 • Grosvenor Venues now excludes our Belgium casino, and
 • Enracha Venues and our Belgium casino were combined into a single 

operating segment known as International Venues.

The Group now reports five segments: Grosvenor Venues, Mecca 
Venues, Digital, International Venues and Central Costs. The prior 
period comparative information has been restated to assist 
with comparability.

1.6 Foreign currency translation
The consolidated financial statements are presented in UK sterling, 
which is also the Company’s functional currency. Items included in the 
financial statements of each of the Group’s entities are measured using 
the currency of the primary economic environment in which the entity 
operates (‘the functional currency’). 

(a) Transactions and balances 
Foreign currency transactions are translated into the functional currency 
using the exchange rates prevailing at the dates of the transactions. 
Foreign exchange gains and losses resulting from the settlement of 
such transactions and from the translation at year-end exchange rates 
of monetary assets and liabilities denominated in foreign currencies are 
recognised in the income statement in finance costs or income.

(b) Group companies
The results and financial position of all the Group companies (none of 
which has the currency of a hyper-inflationary economy) that have a 
functional currency different from the presentation currency are 
translated into the presentation currency as follows:

i  assets and liabilities for each balance sheet presented are translated 
at the closing rate on the balance sheet date. The closing euro rate 
against UK sterling was 1.11 (30 June 2018: 1.13) and the closing US 
dollar rate against UK sterling was 1.27 (30 June 2018: 1.32);
ii  income and expenses for each income statement are translated  

at average exchange rates unless this average is not a reasonable 
approximation of the cumulative effect of the rates prevailing 
on the transaction dates, in which case income and expenses  
are translated at the rates prevailing on the dates of the  
transactions. The average euro rate against UK sterling  
was 1.13 (year ended 30 June 2018: 1.13) and the average  
US dollar rate against UK sterling in the year was 1.29  
(year ended 30 June 2018: 1.35); and

iii. all resulting exchange differences are recognised as a separate 

component of equity.

When a foreign operation is sold, such exchange differences are 
recognised in the income statement, as part of the gain or loss on sale. 
Goodwill and fair value adjustments arising on the acquisition of a 
foreign entity are treated as assets and liabilities of the foreign entity and 
translated at the closing rate.

1.7 Financial assets
Financial assets within the scope of IFRS 9 are classified as financial 
assets at initial recognition, as subsequently measured at amortised 
cost, fair value through other comprehensive income (OCI), and fair 
value through profit or loss.

The classification of financial assets at initial recognition depends on the 
financial asset’s contractual cash flow characteristics and the Group’s 
business model for managing them. The Group initially measures a 
financial asset at its fair value plus, in the case of a financial asset not at 
fair value through profit or loss, transaction costs.

In order for a financial asset to be classified and measured at amortised 
cost or fair value through OCI, it needs to give rise to cash flows that are 
‘solely payments of principal and interest (SPPI)’ on the principal amount 
outstanding. This assessment is referred to as the SPPI test and is 
performed at an instrument level.

For purposes of subsequent measurement, financial assets are 
classified in two categories:

 • Financial assets designated at fair value through OCI with no recycling 

of cumulative gains and losses upon derecognition (equity 
instruments); and

 • Financial assets at fair value through profit or loss.

118  The Rank Group Plc Annual Report and Financial Statements 2019

Financial statements

(a) Financial assets designated at fair value through OCI (equity 
instruments)
Upon initial recognition, the Group can elect to classify irrevocably its 
equity investments as equity instruments designated at fair value 
through OCI when they meet the definition of equity under IAS 32 
Financial Instruments: Presentation and are not held for trading. The 
classification is determined on an instrument-by-instrument basis. Gains 
and losses on these financial assets are never recycled to profit or loss. 
Dividends are recognised as other income in the statement of profit or 
loss when the right of payment has been established, except when the 
Group benefits from such proceeds as a recovery of part of the cost of 
the financial asset, in which case, such gains are recorded in OCI. 
Equity instruments designated at fair value through OCI are not subject 
to impairment assessment. The Group elected to classify its non-listed 
equity investments under this category.

(b) Financial assets at fair value through profit or loss
Financial assets at fair value through profit or loss include financial 
assets held for trading, financial assets designated upon initial 
recognition at fair value through profit or loss, or financial assets 
mandatorily required to be measured at fair value. Financial assets are 
classified as held for trading if they are acquired for the purpose of 
selling or repurchasing in the near term. Financial assets with cash flows 
that are not solely payments of principal and interest are classified and 
measured at fair value through profit or loss, irrespective of the business 
model. Financial assets at fair value through profit or loss are carried in 
the statement of financial position at fair value with net changes in fair 
value recognised in the statement of profit or loss.

Derecognition
A financial asset (or, where applicable, a part of a financial asset or part 
of a group of similar financial assets) is primarily derecognised (i.e. 
removed from the Group’s consolidated statement of financial 
position) when:

 • The rights to receive cash flows from the asset have expired; or
 • The Group has transferred its rights to receive cash flows from the 

asset or has assumed an obligation to pay the received cash flows in 
full without material delay to a third party.

1.8 Financial liabilities
Financial liabilities within the scope of IFRS 9 are classified, at initial 
recognition, as financial liabilities at fair value through profit or loss, loans 
and borrowings or payables. All financial liabilities are recognised initially 
at fair value and, in the case of loans and borrowings and payables, net 
of directly attributable transaction costs. The Group’s financial liabilities 
include trade and other payables and loans and borrowings including 
bank overdrafts.

The subsequent measurement of financial liabilities depends on their 
classification, as described below:

(a) Financial liabilities at fair value through profit or loss
Financial liabilities at fair value through profit or loss include financial 
liabilities held for trading and financial liabilities designated upon initial 
recognition as at fair value through profit or loss. Gains or losses on 
liabilities held for trading are recognised in the statement of profit or 
loss. Financial liabilities designated upon initial recognition at fair value 
through profit or loss are designated at the initial date of recognition, 
and only if the criteria in IFRS 9 are satisfied. 

(b) Loans and borrowings
After initial recognition, interest-bearing loans and borrowings are 
subsequently measured at amortised cost using the effective interest 

rate (EIR) method. Gains and losses are recognised in profit or loss 
when the liabilities are derecognised as well as through the EIR 
amortisation process. Amortised cost is calculated by taking into 
account any discount or premium on acquisition and fees or costs that 
are an integral part of the EIR. The EIR amortisation is included as 
finance costs in the statement of profit or loss.

(c) Financial guarantee contracts (Company only)
Financial guarantee contracts issued by the Company are those 
contracts that require a payment to be made to reimburse the holder for 
a loss it incurs because the specified debtor fails to make a payment 
when due in accordance with the terms of a debt instrument. Financial 
guarantee contracts are initially measured at fair value by applying the 
estimated probability of default to the cash outflow should default occur 
and subsequently amortising over the expected length of the guarantee, 
to the extent that the guarantee is not expected to be called. 
Subsequently, the liability is measured at the higher of the best estimate 
of the expenditure required to settle the present obligation at the 
reporting date or the amount recognised less cumulative amortisation.

Derecognition
A financial liability is derecognised when the obligation under the liability 
is discharged or cancelled or expires. When an existing financial liability 
is replaced by another from the same lender on substantially different 
terms, or the terms of an existing liability are substantially modified, such 
an exchange or modification is treated as the derecognition of the 
original liability and the recognition of a new liability. The difference in the 
respective carrying amounts is recognised in the statement of profit 
or loss.

Offsetting of financial instruments
Financial assets and financial liabilities are offset and the net amount is 
reported in the consolidated statement of financial position if there is a 
currently enforceable legal right to offset the recognised amounts and 
there is an intention to settle on a net basis, to realise the assets and 
settle the liabilities simultaneously.

1.9 Leases
Leases are tested at inception to determine whether the lease is a 
finance or operating lease and treated accordingly. Property leases 
comprising a lease of land and a lease of buildings within a single 
contract are split into their two component parts before testing.

(a) Finance leases
Leases of property, plant and equipment which transfer substantially all 
the risks and rewards of ownership to the Group are classified as 
finance leases. Finance leases are capitalised at the inception of the 
lease at the lower of the fair value of the leased property, plant and 
equipment or the present value of minimum lease payments. Each lease 
payment is allocated between the liability and finance charges so as to 
achieve a constant periodic rate of interest on the remaining balance of 
the liability for each period. The corresponding rental obligations, net of 
finance charges, are included in loans and borrowings. Finance charges 
are recognised in the income statement. Property, plant and equipment 
acquired under finance leases is depreciated over the shorter of the 
useful life of the asset or the lease term.

(b) Operating leases
Leases of property, plant and equipment which do not transfer 
substantially all the risks and rewards of ownership to the Group are 
classified as operating leases. Operating lease payments (including any 
lease incentives or premiums) are recognised as an expense in the 
income statement on a straight-line basis over the lease term.

119

Notes to the financial statements continued

1 General information and 
accounting policies continued
1.10 Provisions 
Provisions are recognised when the Group has a present legal or 
constructive obligation as a result of past events if it is more likely than 
not that an outflow of resources will be required to settle the obligation 
and the amount can be reliably estimated. Provisions are measured at 
the best estimate of the expenditures required to settle the obligation. If 
the effect of the time value of money is material, provisions are 
discounted using a pre-tax rate that reflects, where appropriate, the 
risks specific to the liability. Where discounting is used, the increase in 
the provision due to the passage of time is recognised as a 
finance cost.

1.11 Property, plant and equipment
Property, plant and equipment is stated at cost, net of accumulated 
depreciation and impairment. Such cost includes expenditure that is 
directly attributable to the acquisition of the items. Subsequent costs 
are included in the asset’s carrying amount or recognised as a separate 
asset, as appropriate, only when it is probable that future economic 
benefits associated with the item will flow to the Group and the cost of 
the item can be measured reliably. All other repairs and maintenance 
are charged to the income statement during the financial period in 
which they are incurred. 

Depreciation is calculated on assets using the straight-line method to 
allocate their cost less residual values over their estimated useful lives, 
as follows: 

 • Freehold and leasehold property         50 years or lease term if less
 • Refurbishment of property                     5 to 20 years or lease term
 • Fixtures, fittings, plant and machinery                        3 to 20 years

Land is not depreciated.

Residual values and useful lives are reviewed at each balance sheet 
date, and adjusted prospectively, if appropriate.

An item of property, plant and equipment is derecognised upon 
disposal or when no future economic benefits are expected from its use 
or disposal. Any gain or loss arising on derecognition of the asset 
(calculated as the difference between the net disposal proceeds and the 
carrying amount of the asset) is included in the income statement. 

Pre-opening costs are expensed to the income statement as incurred.

1.12 Intangible assets
(a) Goodwill
Goodwill represents the excess of the fair value of the consideration 
transferred over the fair value of the Group’s share of the net identifiable 
assets less the liabilities assumed at the date of acquisition. Goodwill on 
acquisitions of subsidiaries is included in intangible assets. Goodwill is 
tested annually for impairment and is allocated to the relevant cash-
generating unit or group of cash-generating units for the purpose of 
impairment testing. A cash-generating unit is the smallest identifiable 
group of assets that generates cash inflows, that are largely 
independent of the cash inflows from other assets or groups of assets. 
After initial recognition, goodwill is measured at cost less any 
accumulated impairment losses.

(b) Casino and other gaming licences and concessions
The Group capitalises acquired casino and other gaming licences and 
concessions. Management believes that casino and other gaming 

licences have indefinite lives as there is no foreseeable limit to the period 
over which the licences are expected to generate net cash inflows and 
each licence holds a value outside the property in which it resides. Each 
licence is reviewed annually for impairment. 

In respect of the concession in Belgium, the carrying value is amortised 
over the expected useful life of the concession. 

(c) Software and development
Costs that are directly associated with the production and development 
of identifiable and unique software products controlled by the Group, 
and that are expected to generate economic benefits exceeding costs 
beyond one year, are recognised as intangible assets for both externally 
purchased and internally developed software. Direct costs include 
specific employee costs for software development.

Software acquired as part of a business combination is recognised at 
fair value at the date of acquisition.

Costs associated with maintaining computer software programs are 
recognised as an expense as incurred. 

(d) Brands
Represents the fair value of brands and trade-mark assets acquired in 
business combinations at the acquisition date.

(e) Customer relationships
Represents the fair value of customer relations acquired in business 
combinations at the acquisition date.

(f) Property contracts
Represents the fair value of favourable property contracts acquired in 
business combinations at the acquisition date.

Amortisation is recognised on a straight-line basis over the estimated 
useful life of intangible assets unless such lives are indefinite. The 
estimated useful lives are as follows:

 • Casino and other gaming licences                                  Indefinite
 • Casino concession                                             Concession term
 • Software and development                                        3 to 5 years
 • Brands                                                                           10 years
 • Customer relationships                                                    4 years
 • Property contracts                                                     Lease term

1.13 Impairment of intangible assets and property, plant 
and equipment 
Assets that have an indefinite useful life are not subject to amortisation 
and are tested annually for impairment. Assets that are subject to 
amortisation are reviewed for impairment whenever events or changes 
in circumstances indicate that the carrying amount may not be 
recoverable or where they indicate a previously recognised impairment 
may no longer be required. 

An impairment loss is recognised as the amount by which an asset’s 
carrying amount exceeds its recoverable amount. The recoverable 
amount is the higher of an asset’s fair value less costs of disposal and 
value in use. For the purposes of assessing impairment, assets are 
grouped at the lowest levels for which there are separately identifiable 
cash inflows (cash-generating units). The expected cash flows 
generated by the assets are discounted using appropriate discount 
rates that reflect the time value of money and risks associated with the 
groups of assets.

If an impairment loss is recognised, the carrying amount of the asset 
(cash-generating unit) is reduced to its recoverable amount. An 

120  The Rank Group Plc Annual Report and Financial Statements 2019

impairment loss is recognised as an expense in the income 
statement immediately.

Any impairment is allocated pro-rata across all assets in a cash-
generating unit unless there is an indication that a class of assets should 
be impaired in the first instance or a fair market value exists for one or 
more assets. Once an asset has been written down to its fair value less 
costs of disposal then any remaining impairment is allocated equally 
amongst all other assets.

Where an impairment loss subsequently reverses, the carrying amount 
of the asset (cash-generating unit) is increased to the revised estimate 
of its recoverable amount, but only to the extent that the increased 
carrying amount does not exceed the carrying amount that would have 
been determined had no impairment loss been recognised for the asset 
(cash-generating unit) in prior years. Reversals are allocated pro-rata 
across all assets in the cash-generating unit unless there is an indication 
that a class of asset should be reversed in the first instance or a fair 
market value exists for one or more assets. A reversal of an impairment 
loss is recognised in the income statement immediately.

An impairment loss recognised for goodwill is never reversed in 
subsequent periods. 

1.14 Employee benefit costs 
(a) Pension obligations
The Group operates a defined contribution plan under which the Group 
pays fixed contributions to a separate entity. The Group has no further 
payment obligations once the contributions have been paid. The 
contributions are recognised as employee benefit expense when they 
are due.

The Group also has an unfunded pension commitment relating to three 
former executives of the Group. The amount recognised in the balance 
sheet in respect of the commitment is the present value of the obligation 
at the balance sheet date, together with adjustment for actuarial gains 
or losses. The Group recognises actuarial gains and losses immediately 
in the statement of other comprehensive income. The interest cost 
arising on the commitment is recognised in net finance costs.

(b) Share-based compensation
The cost of equity-settled transactions with employees for awards is 
measured by reference to the fair value at the date on which they are 
granted. The fair value is determined by using an appropriate pricing 
model. 

The cost of equity-settled transactions is recognised, together with a 
corresponding increase in equity, over the period in which the 
performance and/or service conditions are fulfilled (the vesting period). 
The cumulative expense recognised for equity-settled transactions at 
each reporting date until the vesting date reflects the extent to which 
the vesting period has expired and the Group’s best estimate of the 
number of equity instruments that will ultimately vest. The income 
statement expense or credit for a period represents the movement in 
cumulative expense recognised as at the beginning and end of 
that period.

No expense is recognised for awards that do not ultimately vest, except 
for equity-settled transactions where vesting is conditional upon a 
market or non-vesting condition, which are treated as vesting 
irrespective of whether or not the market or non-vesting condition is 
satisfied, provided that all other performance and/or service conditions 
are satisfied.

Where the terms of an equity-settled transaction award are modified, 
the minimum expense recognised is the expense as if the terms had not 

Financial statements

been modified, if the original terms of the award are met. An additional 
expense is recognised for any modification that increases the total fair 
value of the share-based payment transaction or is otherwise beneficial 
to the employee as measured at the date of modification.

Where an equity-settled award is cancelled, it is treated as if it vested on 
the date of cancellation, and any expense not yet recognised for the 
award is recognised immediately. This includes any award where 
non-vesting conditions within the control of either the entity or the 
employee are not met. However, if a new award is substituted for the 
cancelled award, and designated as a replacement award on the date 
that it is granted, the cancelled and new awards are treated as if they 
were a modification of the original award, as described in the previous 
paragraph. All cancellations of equity-settled transaction awards are 
treated equally, regardless of whether the entity or the employee 
cancels the award.

The dilutive effect of outstanding options is reflected as additional share 
dilution in the computation of diluted earnings per share.

The proceeds received net of any directly attributable transaction costs 
are credited to share capital (nominal value) and share premium when 
the options are exercised.

(c) Share-based compensation – Company
The Company operates share-based payment schemes for employees 
of the Company and its subsidiaries. The fair value of shares awarded to 
employees of the Company is recognised as an employee expense with 
a corresponding increase in equity. The Company also makes awards 
of its own shares to employees of its subsidiaries and as such 
recognises an increase in the cost of investment in its subsidiaries 
equivalent to the equity-settled share-based payment charge 
recognised in its subsidiaries’ financial statements, with the 
corresponding credit being recognised directly in equity.

(d) Bonus plans
The Group recognises a liability in respect of the best estimate of 
bonuses payable where contractually obliged to do so or where a past 
practice has created a constructive obligation.

1.15 Inventories 
Inventories are valued at the lower of cost and net realisable value. Cost 
of inventory is determined on a ‘first-in, first-out’ basis.

The cost of finished goods comprises goods purchased for resale.

Net realisable value is the estimated selling price in the ordinary course 
of business. When necessary, provision is made for obsolete and 
slow-moving inventories.

121

Notes to the financial statements continued

1 General information and 
accounting policies continued
1.16 Taxation
(a) Current tax
Current tax assets and liabilities for the current and prior periods are 
measured as the amount expected to be paid or to be recovered from 
the taxation authorities. The tax rates and tax laws used to compute the 
amount are those that are enacted, or substantively enacted, by the 
reporting date.

Current tax relating to items recognised directly in equity is recognised 
in equity and not the income statement.

Management evaluates positions taken in the tax returns with respect to 
situations in which applicable tax regulations are subject to 
interpretation at each reporting date and establishes provisions 
where appropriate.

(b) Deferred tax
Deferred tax is provided using the liability method on temporary 
differences arising between the tax bases of assets and liabilities and 
their carrying amounts in the financial statements. However, if deferred 
tax arises from the initial recognition of an asset or liability in a 
transaction, other than a business combination, that at the time of the 
transaction affects neither accounting nor taxable profit or loss, it is not 
accounted for. Deferred tax is determined using tax rates (and laws) that 
have been enacted or substantively enacted by the balance sheet date 
and are expected to apply when the related deferred tax asset is 
realised or the deferred tax liability is settled.

Deferred tax assets are recognised to the extent that it is probable that 
future taxable profit will be available against which the temporary 
differences can be utilised.

Deferred tax assets and liabilities are offset when there is a legally 
enforceable right to set off current taxation assets against current 
taxation liabilities and it is the intention to settle these on a net basis.

Deferred tax is provided on temporary differences arising on 
investments in subsidiaries, except where the timing of the reversal of 
the temporary difference is controlled by the Group and it is probable 
that the temporary difference will not reverse in the foreseeable future.

(c) Sales tax
Revenues, expenses and assets are recognised net of the amount of 
sales tax except:

 • where the sales tax incurred on a purchase of assets or services is 
not recoverable from the taxation authority, in which case the sales 
tax is recognised as part of the cost of acquisition of the asset or as 
part of the expense item as applicable; and

 • for receivables and payables that are stated with the amount of sales 

tax included.

The net amount of sales tax recoverable from, or payable to, the 
taxation authority is included as part of receivables or payables in the 
balance sheet.

1.17 Share capital
Ordinary shares are classified as equity. 

1.18 Dividends
Dividends proposed by the board of directors and unpaid at the period 
end are not recognised in the financial statements until they have been 
approved by shareholders at the annual general meeting. Interim 
dividends are recognised when paid.

1.19 Exceptional items
The Group separately discloses those items which are required to give a 
full understanding of the Group’s financial performance and aid 
comparability of the Group’s result between periods. Exceptional items 
are considered by the directors to require separate disclosure due to 
their size or nature in relation to the Group.

122  The Rank Group Plc Annual Report and Financial Statements 2019

2 Segmental reporting
a) Segment information - operating segments

Continuing operations
Revenue before adjustment for customer incentives
Customer incentives
Statutory revenue

Operating profit (loss) before exceptional items
Exceptional loss
Segment result

Finance costs
Finance income
Other financial losses
Profit before taxation

Taxation

Profit for the year from continuing operations

Other segment items - continuing operations
Capital expenditure
Depreciation and amortisation
Items disclosed as exceptional
Impairment charges
Onerous lease and other property income (costs) 
Acquisition related costs
Pay provision
Business transformation costs

Financial statements

Year ended 30 June 2019

Grosvenor 
Venues
£m

Mecca Venues
£m

Digital
£m

International 
Venues
£m

Central Costs
£m

Total
£m

353.2
(15.0)
338.2

44.9
(21.5)
23.4

202.1
(8.6)
193.5

28.6
(5.0)
23.6

146.3
(27.8)
118.5

20.7
(0.5)
20.2

44.9
–
44.9

9.3
(0.1)
9.2

–
–
–

(31.0)
(6.4)
(37.4)

(13.2)
(19.1)

(10.7)
0.3
–
(5.0)
(6.1)

(5.5)
(10.5)

–
(1.8)
–
(3.0)
(0.2)

(7.7)
(8.8)

(0.4)
–
–
–
(0.1)

(1.6)
(2.7)

–
0.2
–
–
(0.3)

(6.0)
(4.1)

–
(0.1)
(2.2)
–
(4.1)

746.5
(51.4)
695.1

72.5
(33.5)
39.0

(4.3)
0.1
(0.2)
34.6

(7.0)

27.6

(34.0)
(45.2)

(11.1)
(1.4)
(2.2)
(8.0)
(10.8)

123

Notes to the financial statements continued

2 Segmental reporting continued

Continuing operations
Revenue before adjustment for customer incentives
Customer incentives
Statutory revenue

Operating profit (loss) before exceptional items
Exceptional (loss) profit
Segment result

Finance costs
Finance income
Other financial losses
Profit before taxation

Taxation

Profit for the year from continuing operations

Other segment items – continuing operations
Capital expenditure
Depreciation and amortisation
Items disclosed as exceptional
Impairment charges
Impairment reversals
Group restructuring including relocation costs
Onerous lease and other property (costs) income
Closure of venues
Acquisition related costs

Year ended 30 June 2018

Grosvenor 
Venues
£m

Mecca Venues
£m

Digital
£m

International 
Venues
£m

Central Costs
£m

Total
£m

362.4
(13.0)
349.4

47.2
(23.4)
23.8

208.1
(9.1)
199.0

28.6
(3.7)
24.9

124.7
(28.0)
96.7

19.9
0.2
20.1

45.9
–
45.9

8.8
1.2
10.0

–
–
–

(27.5)
(1.2)
(28.7)

(8.9)
(20.6)

(5.3)
(11.6)

(9.8)
–
(0.3)
(9.0)
(4.3)
–

(3.4)
–
(0.5)
(0.3)
0.5
–

(9.2)
(4.8)

–
–
0.2
–
–
–

(1.1)
(2.8)

(0.7)
1.8
–
–
0.1
–

(12.5)
(3.2)

–
–
(1.0)
0.2
–
(0.4)

741.1
(50.1)
691.0

77.0
(26.9)
50.1

(3.3)
0.3
(0.4)
46.7

(10.8)

35.9

(37.0)
(43.0)

(13.9)
1.8
(1.6)
(9.1)
(3.7)
(0.4)

The Group reports segmental information on the basis by which the chief operating decision-maker utilises internal reporting within the business. In 
the current year the internal reporting of operating segments has been modified following changes in management responsibilities. As from 
1 July 2018 UK Digital, Enracha Digital and YoBingo were combined into a single operating segment which is now known as Digital. Grosvenor 
Venues now exclude the Belgium casino. Enracha Venues and Belgium were combined into a single operating segment which is now known as 
International Venues. Prior year comparatives have been revised to reflect the new operating segments.

Assets and liabilities have not been segmented as this information is not provided to the chief operating decision-maker on a regular basis.

Capital expenditure comprises cash expenditure on property, plant and equipment and other intangible assets. 

124  The Rank Group Plc Annual Report and Financial Statements 2019

b) Geographical information
The Group operates in two main geographical areas (UK and Continental Europe).

i) Revenue from external customers by geographical area based on location of customer

UK
Continental Europe
Total revenue

ii) Non-current assets by geographical area based on location of assets

UK
Continental Europe
Total non-current assets

Financial statements

Year ended
30 June
2019
£m
636.3
58.8
695.1

As at
30 June
2019
£m
535.8
81.2
617.0

With the exception of the UK no individual country contributed more than 15% of consolidated sales or assets.

c) Total revenue and profit from continuing operations

Revenue

Profit

From continuing operations
From discontinued operations

d) Total revenue by income stream

Gaming win - Casino
Gaming win - Bingo
Gaming win - Poker
Food and Beverage
Other
Total revenue

Note

4

Year ended
30 June
2019
£m
695.1
–
695.1

Year ended
30 June
2018
£m
691.0
–
691.0

Year ended
30 June
2019
£m
27.6
1.5
29.1

Year ended
30 June
2019
£m
554.3
70.1
15.5
49.3
5.9
695.1

With the exception of “Gaming win – Casino” all revenue is recognised in accordance with IFRS15 – revenue from contract with customers.

Year ended
30 June
2018
£m
643.2
47.8
691.0

As at
30 June
2018
£m
553.8
84.4
638.2

Year ended
30 June
2018
£m
35.9
–
35.9

Year ended
30 June
2018
£m
561.8
56.3
15.3
52.4
5.2
691.0

125

Notes to the financial statements continued

2 Segmental reporting continued
e) Total cost analysis by segment
To increase transparency, the Group has decided to include additional disclosure analysing total costs by type and segment. A reconciliation of total 
costs, before exceptional items, by type and segment is as follows:

Employment and related costs
Taxes and duties
Direct costs
Property costs
Marketing
Depreciation and amortisation
Other
Total costs before exceptional items
Cost of sales
Operating costs
Total costs before exceptional items

Employment and related costs
Taxes and duties
Direct costs
Property costs
Marketing
Depreciation and amortisation
Other
Total costs before exceptional items
Cost of sales
Operating costs
Total costs before exceptional items

Grosvenor 
Venues
£m
120.0
73.0
25.1
29.1
12.1
19.1
14.9
293.3

Mecca Venues
£m
49.0
32.4
21.7
26.4
7.6
10.5
17.3
164.9

Year ended 30 June 2019

Digital
£m
15.9
23.7
32.3
0.7
11.6
8.8
4.8
97.8

International 
Venues
£m
19.0
3.7
3.3
2.2
2.5
2.7
2.2
35.6

Central Costs
£m
19.6
1.9
–
1.5
–
4.1
3.9
31.0

Grosvenor 
Venues
£m
130.0
73.2
18.3
31.3
14.3
20.6
14.5
302.2

Mecca Venues
£m
52.2
33.2
20.9
26.9
8.7
11.6
16.9
170.4

Year ended 30 June 2018

Digital
£m
12.7
15.5
28.9
0.6
7.9
4.8
6.4
76.8

International 
Venues
£m
19.5
4.0
3.5
2.1
1.4
2.8
3.8
37.1

Central Costs
£m
17.0
1.8
–
1.5
–
3.2
4.0
27.5

Total
£m
223.5
134.7
82.4
59.9
33.8
45.2
43.1
622.6
378.2
244.4
622.6

Total
£m
231.4
127.7
71.6
62.4
32.3
43.0
45.6
614.0
376.6
237.4
614.0

The Group reports segmental information on the basis by which the chief operating decision-maker utilises internal reporting within the business. In 
the current year the internal reporting of operating segments has been modified following changes in management responsibilities. As from 
1 July 2018 UK Digital, Enracha Digital and YoBingo were combined into a single operating segment which is now known as Digital. Grosvenor 
Venues now exclude the Belgium casino. Enracha Venues and Belgium were combined into a single operating segment which is now known as 
International Venues. Prior year comparatives have been revised to reflect the new operating segments.

126  The Rank Group Plc Annual Report and Financial Statements 2019

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

3 Profit for the year – analysis by nature
The following items have been charged (credited) in arriving at the profit for the year before financing and taxation from continuing operations:

Employee benefit expense
Cost of inventories recognised as expense
Amortisation of intangibles 
Depreciation of property, plant and equipment 
•  owned assets (including £28.2m (year ended 30 June 2018: £30.1m) within cost of sales)
•  under finance leases (included within cost of sales)
Operating lease rentals payable
•  minimum lease payments
•  sub-lease income
Loss on disposal of property, plant and equipment
Gain on surrender of finance lease
Impairment of intangible assets
Impairment of property, plant and equipment
Exceptional operating costs (see note 4)
Auditors’ remuneration for audit services

In the year, the Group’s auditors, Ernst & Young LLP, including its network firms, earned the following fees:

Audit services
•  Fees payable to the Company's auditor for the parent company and consolidated financial statements

Other services
Fees payable to the Company’s auditor and its associates for other services:
•  the audit of the Company’s subsidiaries pursuant to legislation
•  other services

Year ended
30 June
2019
£m
201.3
29.7
13.5

Year ended
30 June
2018
£m
214.3
29.9
9.5

30.6
1.1

47.9
(3.2)
0.2
(0.3)
–
0.3
33.5
0.5

32.3
1.2

46.9
(4.1)
0.3
–
0.3
0.2
26.9
0.5

Year ended
30 June
2019
£m

Year ended
30 June
2018
£m

0.4

0.4

0.1
0.1
0.6

0.1
0.1
0.6

£26,000 (year ended 30 June 2018: £26,000) of the audit fees related to the parent company.

It is the Group’s policy to balance the need to maintain auditor independence with the benefit of taking advice from the leading firm in the area 
concerned and the desirability of being efficient.

127

Notes to the financial statements continued

4 Exceptional items

Continuing operations

Impairment charges
Impairment reversals
Group restructuring including relocation costs
Onerous lease and other property costs
Closure of venues 
Acquisition related costs
Pay provision
Business transformation costs
Exceptional operating costs*

Finance costs
Other financial losses
Taxation
Exceptional items ralating to continuing operations

Exceptional items relating to discontinued operations

Taxation
Exceptional items relating to discontinued operations

Total exceptional items 

* 

It is Group policy to reverse exceptional costs in the same line as they were originally recognised.

Year ended 30 June 2019 exceptional items

Year ended
30 June
2019
£m

Year ended
30 June
2018
£m

Note

10,11,12
10,11,12

21

5
5
6

6

(11.1)
–
–
(1.4)
–
(2.2)
(8.0)
(10.8)
(33.5)

(1.6)
–
5.0
(30.1)

(13.9)
1.8
(1.6)
(9.1)
(3.7)
(0.4)
–
–
(26.9)

(0.3)
(0.3)
4.9
(22.6)

1.5
1.5

–
–

(28.6)

(22.6)

Impairment charges
The Group recognised impairment charges of £11.1m, of which £10.7m relate to five venues within Grosvenor Casinos. Performance at these 
venues has not been in line with expectations and is not expected to significantly improve in the future. These have been presented as an 
exceptional item due to both its material scale and one-off nature.

Onerous lease and other property costs 
The Group has recognised a net charge of £1.4m as a result of committed onerous costs on property leases.

A charge of £2.0m has been recognised within Mecca where the decision to close three Luda venues has been made. These costs have been 
presented as an exceptional item due to both its material scale and one-off nature.

Acquisition related costs
Acquisition related costs of £2.2m include one-off costs to professional service firms that have resulted from acquisitions or potential acquisitions. 
The finance cost and foreign exchange loss associated with contingent consideration payable has also been recognised as an exceptional finance 
cost and exceptional other financial loss. This has been presented as an exceptional item due to its one-off nature.

Pay provision
The provision regarding the National Minimum Wage (NMW) Regulations has arisen because Rank’s pay averaging practice does not meet the strict 
timing requirements of the NMW Regulations. Rank does not have any headline rates of pay below the NMW and over the course of a year 
colleagues will have received their contractual rate of pay. However, in some pay periods where greater than average hours are worked colleagues 
will have been paid less than that required in the NMW Regulations. The £8.0m exceptional cost represents Rank’s current best estimate of 
payments that are required to be made for the previous six years. Rank continues to engage constructively with HMRC to conclude this matter as 
swiftly as possible and make good any payments to current and former colleagues. This process is expected to last several more months.

Business transformation costs
The Group has incurred £10.8m of exceptional costs relating to the transformation programme. This is a multi-year change programme for the 
Group focussed around revenue growth, cost savings/efficiencies and ensuring the key enablers including organisational capability, core technology 
and key processes and systems are in place.

128  The Rank Group Plc Annual Report and Financial Statements 2019

Financial statements

Discontinued operations
The £1.5m credit in respect of discontinued operations relates to the release of excess provisions for potential tax liabilities attributable to disposed 
entities with historic tax audits. The provisions have been released following payments made during the year to settle the outstanding issues with  
the relevant tax authorities.

Year ended 30 June 2018 exceptional items

Impairment charges
The Group recognised impairment charges of £13.9m, of which £9.8m related to five venues within Grosvenor Casinos, £3.4m related to eight 
venues within Mecca and £0.7m related to a venue within Enracha. Performance at these venues (most notably admissions) has not been in line 
with expectations and is not expected to significantly improve in the future. These have been presented as an exceptional item due to both its 
material scale and one-off nature.

Impairment reversals
The Group reversed a £1.8m impairment charge in Enracha due to a reduction in the local gaming tax rate which has significantly improved 
performance at one venue. This has been presented as an exceptional item due to both its material scale and one-off nature.

Group restructuring including relocation costs
In the first six months of 2017/18 the Group completed its group restructuring project. The total cost of the project was £10.4m, the remaining 
£1.6m has been recognised in the current financial year. Total costs include costs associated with changes to management and team structures  
at both venue and central levels, the decision to centralise support functions in a new office in Maidenhead and the merging of the separately run 
brand teams supporting Digital into one operational team. This has been presented as an exceptional item due to both its material scale and 
one-off nature.

Onerous lease and other property income
The Group has recognised a net charge of £9.1m as a result of committed onerous costs on property leases.

A charge of £9.0m has been recognised within Grosvenor. Of this charge £8.0m is attributable to two venues where expected improvements in 
trading results have not been realised and unavoidable committed costs exceed forecast future trading performance and £1.0m to a potential  
tenant for a vacant site deciding not to proceed despite advance negotiations to sub-let the onerous property.

Within Mecca a £0.3m charge has been recognised as a result of an increase in expected onerous costs at four venues and a £0.2m credit has 
been recognised in Central due to revisions in expected future costs and income at onerous multi-let sites. These costs have been presented as an 
exceptional item due to both its material scale and one-off nature.

Closure of venues
The Group has recognised a net charge of £3.7m as a result of closed clubs.

Grosvenor has recognised a £4.3m charge due to costs associated with closing a loss-making venue for which it is not expected the remaining 
lease can be sublet. Mecca has recognised a net credit of £0.5m. This is due to £0.4m of cost from closing one club having been offset by a  
£0.6m surrender premium having been received in return for agreeing to exit a lease early at one site and an additional £0.3m overage payment 
having been received for a site previously disposed of. Enracha has recognised a net credit of £0.1m due to it having successfully won an  
employee dispute for unfair dismissal at a disposed of club. These have been presented as an exceptional item due to both its material scale and 
one-off nature.

Acquisition related costs
Acquisition related costs of £0.4m include one-off costs to professional service firms that have resulted from acquisitions. The finance cost and 
foreign exchange loss associated with contingent consideration payable has also been recognised as an exceptional finance cost and exceptional 
other financial loss. This has been presented as an exceptional item due to its one-off nature.

129

Notes to the financial statements continued

5 Financing

Continuing operations
Finance costs:
Interest on debt and borrowings 1
Amortisation of issue costs on borrowings1
Interest payable on finance leases
Unwinding of discount in property lease provisions
Total finance costs

Finance income:
Interest income on short-term bank deposits1
Interest income on loans1
Total finance income

Other financial losses

Total net financing charge before exceptional items

Exceptional finance costs
Exceptional other financial losses
Total net financing charge

1.  calculated using the effective interest method.

Year ended
30 June
2019
£m

Year ended
30 June
2018
£m

(1.4)
(0.3)
(0.5)
(0.5)
(2.7)

0.1
–
0.1

(0.2)

(2.8)

(1.6)
–
(4.4)

(1.9)
(0.4)
(0.5)
(0.2)
(3.0)

0.2
0.1
0.3

(0.1)

(2.8)

(0.3)
(0.3)
(3.4)

Other financial losses include foreign exchange losses on loans and borrowings.

Exceptional finance costs and other financial losses includes interest recognised and foreign exchange loss on contingent and deferred 
consideration payable as a result of the acquisition of QSB Gaming Limited (‘YoBingo’).

A reconciliation of total net financing charge before exceptional items to adjusted net interest included in adjusted profit is disclosed below:

Total net financing charge before exceptional items
Adjust for :
Other financial losses
Adjusted net interest payable

Year ended
30 June
2019
£m
(2.8)

Year ended
30 June
2018
£m
(2.8)

0.2
(2.6)

0.1
(2.7)

130  The Rank Group Plc Annual Report and Financial Statements 2019

6 Taxation

Current income tax
Current income tax – UK
Current income tax – overseas
Current income tax on exceptional items
Amounts over provided in previous period
Amounts over provided in previous period on discontinued operations
Total current income tax charge
Deferred tax
Deferred tax – UK
Deferred tax – overseas
Deferred tax on exceptional items
Amounts under provided in previous period
Total deferred tax credit (note 20)

Tax charge in the income statement

Financial statements

Year ended
30 June
2019
£m 

Year ended
30 June
2018
£m 

(10.6)
(4.6)
3.3
2.8
1.5
(7.6)

(0.4)
1.3
1.7
(0.5)
2.1

(5.5)

(11.3)
(3.7)
3.0
0.1
–
(11.9)

(0.5)
–
1.9
(0.3)
1.1

(10.8)

The tax on the Group’s profit before taxation differs from the standard rate of UK corporation tax in the period of 19.00% (year ended 
30 June 2018: 19.00%). The differences are explained below:

Profit before taxation on continuing operations
Tax charge calculated at 19.00% on profit before taxation (year ended 30 June 2018: 19.00%)
Effects of:
Expenses not deductible for tax purposes
Difference in overseas tax rates
Adjustments relating to prior periods
Tax charge in the income statement 

Year ended
30 June
2019
£m 
34.6
(6.6)

Year ended
30 June
2018
£m 
46.7
(8.9)

(2.8)
0.1
3.8
(5.5)

(1.9)
0.2
(0.2)
(10.8)

The adjustments relating to prior periods include a £1.5m credit in respect of discontinued operations. This relates to the release of excess 
provisions for potential tax liabilities attributable to disposed entities with historic tax audits. The provisions have been released following payments 
made during the year to settle the outstanding issues with the relevant tax authorities.

The remaining adjustments relating to prior periods relate to the release of provisions in respect of uncertain tax positions following agreement of the 
impacted tax returns with the relevant tax authorities.

Tax on exceptional items
The taxation impacts of exceptional items are disclosed below:

Impairment charges
Impairment reversals
Group restructuring including relocation costs
Onerous lease and other property costs
Closure of venues
Pay provision
Business transformation costs
Finance costs and other financial losses
Tax credit on exceptional items

Year ended 30 June 2019

Year ended 30 June 2018

Current income 
tax
£m
0.1
–
–
0.3
–
0.8
2.0
0.1
3.3

Deferred tax
£m
1.7
–
–
–
–
–
–
–
1.7

Total
£m
1.8
–
–
0.3
–
0.8
2.0
0.1
5.0

Current income 
tax
£m
–
–
0.3
1.7
0.9
–
–
0.1
3.0

Deferred tax
£m
2.3
(0.4)
–
–
–
–
–
–
1.9

Total
£m
2.3
(0.4)
0.3
1.7
0.9
–
–
0.1
4.9

131

Notes to the financial statements continued

6 Taxation continued

Tax effect of items within other comprehensive income

Current income tax credit on exchange movements offset in reserves
Total tax credit on items within other comprehensive income

Year ended
30 June
2019
£m
0.1
0.1

Year ended
30 June
2018
£m
–
–

The debit in respect of employee share schemes included within the Statement of changes in equity includes a deferred tax charge of £0.1m  
(year ended 30 June 2018: £0.1m credit).

Factors affecting future taxation
UK corporation tax is calculated at 19.00% (year ended 30 June 2018: 19.00%) of the estimated assessable profit for the period. Taxation for 
overseas operations is calculated at the local prevailing rates.

On 8 July 2015, the Chancellor of the Exchequer announced the reduction in the main rate of UK corporation tax to 19.00% for the year starting 
1 April 2017 and a further 1.00% reduction to 18.00% from 1 April 2020. These changes were substantively enacted in October 2015. 

On 16 March 2016, the Chancellor of the Exchequer announced a further 1.00% reduction to the previously announced 18.00% main rate of UK 
corporation tax to 17.00% from 1 April 2020. This change was substantively enacted in September 2016.

On 26 July 2017, the Belgian Government announced the reduction in the corporation tax rate in Belgium from 33.99% to 29.58% for financial years 
beginning in 2018 and to 25.00% for financial years beginning in 2020 and onwards. These changes were substantively enacted in December 2017.

7 Results attributable to the parent company
The Company has elected to take the exemption under Section 408 of the Companies Act 2006 not to present the parent company income 
statement. The loss for the year ended 30 June 2019 for the Company was £7.5m (year ended 30 June 2018: profit of £275.9m). The loss includes 
receipt of a dividend of £nil (year ended 30 June 2018: £549.4m) and a net impairment charge of £nil (year ended 30 June 2018: £262.8m) in 
respect of its investment in subsidiary undertakings. Further details are provided in note 13.

8 Dividends paid to equity holders

Final dividend for 2016/17 paid on 31 October 2017 - 5.30p per share
Interim dividend for 2017/18 paid on 15 March 2018 - 2.15p per share
Final dividend for 2017/18 paid on 30 October 2018 - 5.30p per share
Interim dividend for 2018/19 paid on 14 March 2019 - 2.15p per share
Dividends paid to equity holders

Year ended
30 June
2019
£m
–
–
20.7
8.4
29.1

Year ended
30 June
2018
£m
20.7
8.4
–
–
29.1

A final dividend in respect of the year ended 30 June 2019 of 5.50p per share, amounting to a total dividend of £21.5m, is to be recommended at 
the Annual General Meeting on 17 October 2019. These financial statements do not reflect this dividend payable.

132  The Rank Group Plc Annual Report and Financial Statements 2019

Financial statements

9 Earning per share
(a) Basic earnings per share
Basic earnings per share is calculated by dividing the profit attributable to equity shareholders by the weighted average number of ordinary shares in 
issue during the year.

Profit (loss) attributable to equity shareholders
Continuing operations
Discontinued operations
Total

Year ended 30 June 2019

Year ended 30 June 2018

Before
exceptional
items

Exceptional
items

£57.7m
–
£57.7m

£(30.1)m
£1.5m
£(28.6)m

Total

£27.6m
£1.5m
£29.1m

Before
exceptional
items

£58.5m
–
£58.5m

Exceptional
items

£(22.6)m
–
£(22.6)m

Total

£35.9m
–
£35.9m

Weighted average number of ordinary shares in issue

390.7m

390.7m

390.7m

390.7m

390.7m

390.7m

Basic earnings (loss) per share
Continuing operations
Discontinued operations
Total

14.8p
–
14.8p

(7.7)p
0.3p
(7.4)p

7.1p
0.3p
7.4p

15.0p
–
15.0p

(5.8)p
–
(5.8)p

9.2p
–
9.2p

(b) Diluted earnings per share
Diluted earnings per share is calculated by adjusting the weighted average number of ordinary shares in issue to assume conversion of all dilutive 
potential ordinary shares.

Weighted average number of ordinary shares in issue
Effect of dilutive potential ordinary shares - share awards
Number of shares used for fully diluted earnings 
per share

Basic earnings (loss) per share
Continuing operations
Discontinued operations
Total

Year ended 30 June 2019

Year ended 30 June 2018

Before
exceptional
items
390.7m
0.1m

Exceptional
items
390.7m
0.1m

Total
390.7m
0.1m

Before
exceptional
items
390.7m
£0.4m

Exceptional
items
390.7m
£0.4m

Total
390.7m
£0.4m

390.8m

390.8m

390.8m

391.1m

391.1m

391.1m

14.8p
–
14.8p

(7.7)p
0.3p
(7.4)p

7.1p
0.3p
7.4p

15.0p
–
15.0p

(5.8)p
–
(5.8)p

9.2p
–
9.2p

(c) Adjusted earnings per share
Adjusted earnings is calculated by adjusting profit attributable to equity shareholders to exclude discontinued operations, exceptional items, other 
financial gains or losses, unwinding of the discount in disposal provisions and the related tax effects. Adjusted earnings is one of the business 
performance measures used internally by management to manage the operations of the business. Management believes that the adjusted earnings 
measure assists in providing a view of the underlying performance of the business.

Adjusted net earnings attributable to equity shareholders is derived as follows:

Profit attributable to equity shareholders 
Adjust for:
Discontinued operations
Exceptional items after tax
Other financial losses
Adjusted net earnings attributable to equity shareholders (£m)
Adjusted earnings per share (p) - basic
Adjusted earnings per share (p) - diluted

Year ended
30 June
2019
£m
29.1

Year ended
30 June
2018
£m
35.9

(1.5)
30.1
0.2
57.9
14.8p
14.8p

–
22.6
0.1
58.6
15.0p
15.0p

133

Notes to the financial statements continued

10 Intangible assets

Group
Cost
At 1 July 2017
Exchange adjustments
Disposals
Additions
Acquisitions
At 30 June 2018
Exchange adjustments
Disposals
Additions
Acquisitions
At 30 June 2019 

Aggregate amortisation and impairment 
At 1 July 2017
Exchange adjustments
Charge for the year
Impairment charges
Impairment reversals
Disposals
At 30 June 2018
Exchange adjustments
Charge for the year
Impairment charges
Disposals
At 30 June 2019

Net book value at 30 June 2017
Net book value at 30 June 2018
Net book value at 30 June 2019

Casino
and other
gaming
licences and
concessions
£m

Software 
and
development
£m

Brands and
customer
relationships
£m

Property
contracts
£m

Goodwill
£m

134.3
0.4
–
–
31.9
166.6
0.5
–
–
(0.5)
166.6

–
–
–
–
–
–
–
–
–
–
–
–

277.5
0.4
–
0.5
–
278.4
0.7
–
–
–
279.1

33.0
0.2
1.2
3.3
(1.2)
–
36.5
0.5
1.2
9.1
–
47.3

134.3
166.6
166.6

244.5
241.9
231.8

49.1
–
(3.9)
11.6
3.5
60.3
–
(2.2)
11.5
–
69.6

19.0
–
7.7
0.4
–
(3.9)
23.2
0.1
9.5
0.4
(2.1)
31.1

30.1
37.1
38.5

–
0.1
–
–
11.4
11.5
0.2
–
–

11.7

–
–
0.2
–
–
–
0.2
0.1
2.5
–
–
2.8

–
11.3
8.9

3.8
–
–
–
–
3.8
–
–
0.1
–
3.9

1.2
–
0.4
–
–
–
1.6
–
0.3
–
–
1.9

2.6
2.2
2.0

Total
£m

464.7
0.9
(3.9)
12.1
46.8
520.6
1.4
(2.2)
11.6
(0.5)
530.9

53.2
0.2
9.5
3.7
(1.2)
(3.9)
61.5
0.7
13.5
9.5
(2.1)
83.1

411.5
459.1
447.8

Impairment charges for the year of £9.5m (30 June 2018: £3.7m) comprise of £9.5m (30 June 2018: £3.4m) recognised in respect of exceptional 
items relating to continuing operations and £nil (30 June 2018: £0.3m) in respect of operating profit before exceptional items. There were no 
impairment reversals in the current year (30 June 2018: £1.2m). 

Software includes internally-generated computer software and development technology with a net book value of £23.6m (30 June 2018: £22.2m).

Property contracts, brands and customer relationships are fair value adjustments that arose on acquisition.

Included in software and development are assets in the course of construction of £3.0m (30 June 2018: £15.0m).

Indefinite life intangible assets have been reviewed for impairment as set out in note 12.

134  The Rank Group Plc Annual Report and Financial Statements 2019

11 Property, plant and equipment

Group
Cost
At 1 July 2017
Exchange adjustments
Additions
Disposals
At 30 June 2018
Exchange adjustments
Additions
Disposals
At 30 June 2019

Accumulated depreciation and impairment
At 1 July 2017
Exchange adjustments
Charge for the year
Impairment charges
Impairment reversals
Disposals
At 30 June 2018
Exchange adjustments
Charge for the year
Impairment charges
Disposals
At 30 June 2019

Net book value at 30 June 2017
Net book value at 30 June 2018
Net book value at 30 June 2019

Financial statements

Land and
buildings
£m

116.7
0.1
8.5
(0.4)
124.9
0.2
3.0
(3.7)
124.4

64.8
0.1
4.0
1.7
–
(0.1)
70.5
0.1
4.0
0.7
(3.3)
72.0

51.9
54.4
52.4

Fixtures,
fittings,
plant and
machinery
£m

433.6
0.6
18.9
(8.2)
444.9
1.0
20.7
(3.8)
462.8

297.6
0.5
29.5
9.0
(0.6)
(8.2)
327.8
0.7
27.7
1.2
(3.7)
353.7

136.0
117.1
109.1

Total
£m

550.3
0.7
27.4
(8.6)
569.8
1.2
23.7
(7.5)
587.2

362.4
0.6
33.5
10.7
(0.6)
(8.3)
398.3
0.8
31.7
1.9
(7.0)
425.7

187.9
171.5
161.5

Impairment charges for the year of £1.9m (30 June 2018: £10.7m) comprise of £1.6m (30 June 2018: £10.5m) which has been recognised in 
respect of exceptional items relating to continuing operations and £0.3m (30 June 2018: £0.2m) in respect of operating profit before exceptional 
items. There were no impairment reversals in the current year (30 June 2018: £0.6m).

Finance leases
The net book value of property, plant and equipment held under finance leases was:

Land and buildings
Fixtures, fittings, plant and machinery
Net book value at end of period

As at
30 June
2019
£m
2.5
0.9
3.4

As at
30 June
2018
£m
3.5
1.4
4.9

There were no additions to assets held under finance leases in the both the current and prior year. The net book value of assets held under finance 
leases disposed of in the year was £0.4m (year ended 30 June 2018: £nil).

Assets under construction
Included in property, plant and equipment are assets in the course of construction of £11.9m (30 June 2018: £6.2m). 

135

Notes to the financial statements continued

12 Impairment reviews 
At 30 June 2019, the Group had the following goodwill and intangible assets with indefinite useful life: 

Digital goodwill (UK)
Digital goodwill (Spain)
Grosvenor Venues goodwill
Total goodwill

Casino licences
Spanish bingo licences
Total casino and other gaming licences*

As at 
30 June 2019 
£m
£53.4
£32.3
£80.9
£166.6

As at 
30 June 2018 
£m
£53.4
£32.3
£80.9
£166.6

£220.1
£11.1
£231.2

£229.1
£11.0
£240.1

* 

In note 10 £0.6m (30 June 2018: £1.8m) of casino and other gaming licences relate to definite life assets 

The Group performs an annual impairment review for goodwill and other intangible assets with indefinite lives, by comparing the carrying amount of 
these assets with their recoverable amount. The recoverable amount is determined based on the higher of the fair value less costs of disposal and 
value in use. The nature of the test requires that the directors exercise judgement and estimation.

The most recent test was conducted in May 2019. Testing is carried out by allocating the carrying value of these assets to cash-generating units 
(CGUs) and determining the recoverable amounts of those CGUs. Where the recoverable amount exceeds the carrying value of the assets, the 
assets are considered not impaired. If there are legacy impairments for such assets, these are considered for reversal. 

Value in use calculations are based upon estimates of future cash flows derived from the Group’s annual budget for the next financial year and the 
Group’s strategic plan for the following two years. The budget and strategic plan are updated in the final quarter of the year and have been 
approved by the board of directors. Future cash flows will also include an estimate of long term growth rates which are estimated by division. 

Discount rates are applied to each CGU’s cash flows and reflect both the time value of money and the risks that apply to the cash flows of that 
CGU. These are estimated by management based on typical debt and equity costs for listed gaming and betting companies with similar risk profiles. 
The discount rates are calculated on a pre-tax basis and the calculations incorporate estimates of the tax rates that will apply to the future cash 
flows of the applicable CGU.

The principal assumptions underlying the CGU cash flow forecasts include:

 • the underlying business model will continue to operate on a comparable basis, adjusted for expected regulatory or tax changes and planned 

business initiatives;

 • long term growth or decline trends in customer visits and spend per visit will continue, adjusted for changes in the business model or expected 

changes in the wider industry or economy;

 • CGUs will achieve normal win margins, which are based upon historic experience;
 • expenses are assessed separately by category through a bottom-up process. Assumptions include an extrapolation of recent cost inflation 

trends, known inflation trends such as national living wage and an expectation that costs will be incurred in line with agreed contractual rates.

136  The Rank Group Plc Annual Report and Financial Statements 2019

Financial statements

The other significant assumptions incorporated into impairment reviews are those relating to discount rates and long-term growth.

Grosvenor Venues*
Mecca Venues
Digital (UK)
Digital (Spain)
International Venues

Discount rate

Long term growth rate

2018/19
11.5%
11.5%
10.8%
10.0%

2017/18
11.5%
11.5%
11.0%
n/a
12.8% – 13.3% 13.0% – 13.5%

2018/19
2%
0%
2%
2%
2%

2017/18
2%
0%
2%
n/a
2%

*  Discount rate and long term growth rate applied to Grosvenor Venues goodwill and casino licences.

Where a CGU does not have an indefinite life intangible, the CGU is only assessed for impairment where an indicator of impairment to the 
associated definite life intangible and/or property, plant and equipment is identified.

During the period, the following indicators of impairment were identified at several CGUs:

 • a sustained period of club underperformance. 

During the period no indicators of an impairment reversal were identified.

The approach to determine recoverable amounts for a CGU where an indicator is present remains the same and is determined based on the higher 
of fair value less costs of disposal and value in use. 

As a result of the procedures outlined above, the following impairment charges and reversals were recognised during the year:

£m
Property plant and equipment
Grosvenor Venues
Mecca Venues
Intangible assets
Grosvenor Venues
Digital
Total

Impairments recognised

Exceptional loss

Continuing 
operation loss

(1.6)
–

(9.1)
(0.4)
(11.1)

–
(0.3)

–
–
(0.3)

Total

(1.6)
(0.3)

(9.1)
(0.4)
(11.4)

Sensitivity of impairment review 
For CGUs reviewed in May 2019, no impairment would occur under any reasonable possible changes in assumptions upon which the recoverable 
amount was estimated other than within the Grosvenor Venues segment.

For Grosvenor Venues an increase of 1% in the discount rate would result in an impairment of approximately £7.0m and a decrease of 1% or more 
in the growth rate would result in headroom being extinguished.

137

 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued

13 Investments

Group – equity investment
Other investment
Net book value at end of year

As at
30 June
2019
£m
3.5
3.5

As at
30 June
2018
£m
3.5
3.5

On 4 June 2018 the Group exercised its right to convert £3.5m of principal loan notes due from its digital platform provider into 17.18% of their 
share capital. Due to the Group having an irrevocable right to the shares and notice having been issued pre-year end the loan was been recognised 
as an investment as at 30 June 2018, share certificates were received on 6 July 2018. The Group considered whether it had significant influence 
over its digital platform provider but concluded this was not the case and therefore the holding is not considered an investment in an associate. 
Based on the latest known financial performance and knowledge of the intellectual property that has been developed the fair value of the investment 
is considered to equate to its cost. 

Company – investment in subsidiaries
Cost
At start of year
Movements
At end of year

Provision for impairment
At start of year
Impairment charge
Impairment reversal
At end of year

As at
30 June
2019
£m

1,452.3
–
1,452.3

320.5
–
–
320.5

As at
30 June
2018
£m

1,452.5
(0.2)
1,452.3

57.7
286.7
(23.9)
320.5

Net book value at end of year

1,131.8

1,131.8

In the prior year the Company recognised an impairment charge of £286.7m due to the receipt of a £549.4m dividend from a subsidiary, as part of a 
project to simplify the Group’s organisational structure and to increase reserves available for distribution, and recognised an impairment reversal of 
£23.9m, due to an increase in the assessed value of one of its subsidiaries. The Company also recognised a £0.2m reduction in cost which related 
to the movement in fair value of services, recognised by subsidiary undertakings, arising from equity-settled share awards granted as part of the 
LTIP reward by the Company.

A list of the significant company investments in subsidiaries, including the name, country of incorporation, registered office and proportion of 
ownership interest is given in note 33.

14 Inventories

Finished goods

There were no write downs of inventory in either year.

Group

As at
30 June
2019
£m
2.7

As at
30 June
2018
£m
2.5

138  The Rank Group Plc Annual Report and Financial Statements 2019

15 Other receivables

Current
Other receivables
Less: provisions for impairment of other receivables
Other receivables – net
Prepayments

Non-current
Other receivables 

Financial statements

Group

As at
30 June
2019
£m

8.1
(1.7)
6.4
20.8
27.2

4.1
4.1

As at
30 June
2018
£m

8.2
(0.3)
7.9
21.3
29.2

3.7
3.7

Group
The directors consider that the carrying value of other receivables and convertible loan notes approximate to their fair value.

As at 30 June 2019 other receivables of £1.6m (30 June 2018: £0.8m) were past due but not impaired. 

The other classes within receivables do not contain impaired assets.

The maximum exposure to credit risk at the reporting date is the fair value of each class of receivable mentioned above. The Group does not hold 
any collateral as security.

16 Trade and other payables

Current
Trade payables
Social security and other taxation
Contingent consideration
Deferred consideration
Other payables
Trade and other payables – current

Non-current
Deferred consideration
Other payables
Trade and other payables – non-current

Group

Company

As at
30 June
2019
£m

12.4
34.6
0.7
1.8
95.7
145.2

–
26.0
26.0

As at
30 June
2018
£m

4.9
32.0
24.0
–
92.2
153.1

1.7
28.9
30.6

As at
30 June
2019
£m

As at
30 June
2018
£m

–
–
–
–
0.2
0.2

–
–
–

–
–
–
–
0.1
0.1

–
–
–

Other payables includes £2.9m current payables (30 June 2018: £2.9m) and £26.0m non-current payables (30 June 2018: £28.9m) in respect of 
above market rent property contracts acquired through business combinations.

139

Notes to the financial statements continued

17 Income tax

Income tax receivable

Income tax payable – Continuing operations
Income tax payable – Discontinued operations
Income tax payable

Net income tax payable

Group

As at
30 June
2019
£m
0.6

(7.2)
–
(7.2)

(6.6)

As at
30 June
2018
£m
–

(8.3)
(2.0)
(10.3)

(10.3)

Income tax payable on discontinued operations as at 30 June 2018 related to potential tax liabilities attributable to disposed entities with historic tax 
audits. During the year a payment of £0.5m was made to settle the outstanding issues.

18 Financial assets and liabilities
(a) Interest-bearing loans and borrowings

Current interest-bearing loans and borrowings
Bank overdrafts
Obligations under finance leases
Term loans

Other current loans
Accrued interest
Unamortised facility fees
Total current interest-bearing loans and borrowings

Non-current interest-bearing loans and borrowings
Obligations under finance leases
Total non-current interest-bearing loans and borrowings

Total interest-bearing loans and borrowings

Sterling
Total interest-bearing loans and borrowings

Maturity

On demand
Various
March 2020

July 2019
Various

Various

Group

As at
30 June
2019
£m

3.1
1.6
50.0

0.1
(0.1)
54.7

5.3
5.3

60.0

60.0
60.0

As at
30 June
2018
£m

2.7
1.5
50.0

0.1
(0.1)
54.2

5.5
5.5

59.7

59.7
59.7

Bank overdrafts
Bank overdrafts are for short-term funding and are repayable on demand.

Term loan facilities
The term loan was reduced down during the first half of the year in line with the agreed amortisation profile. A total repayment of £30.0m was made 
in August 2018. In January 2019, Rank refinanced its remaining £20.0m term loan facilities to ensure sufficient debt facilities were in place to cover 
the deferred consideration payment regarding the acquisition of YoBingo and certain transformation costs. Following the refinancing the term loan 
banking facilities now total £50.0m and comprise three bi-lateral facilities. Two of the three facilities expire in January 2020 with the third in 
March 2020. Interest is payable on a periodic basis depending on the loan drawn. The facilities carry floating rates of interest which are LIBOR 
dependant. The total drawn term loans at 30th June 2019 was £50.0m (30th June 2018: £50.0m).

To facilitate the offer by Rank of Stride Gaming plc, a five-year £128.1m term loan was secured in the year. The facility is committed and will be 
available for drawing once all the necessary acquisition conditions are fulfilled or, where applicable, waived on completion. The facility agreement can 
be found at www.rank.com/en/investors/offer-for-stride-gaming-plc.html

140  The Rank Group Plc Annual Report and Financial Statements 2019

Financial statements

Revolving credit facilities
Five year facilities were signed on 29th September 2015 consisting three multi-currency revolving credit bi-lateral facilities totalling £90.0m. Interest is 
payable on a periodic basis depending on the loan drawn. The facilities carry floating rates of interest which are LIBOR dependant. There were no 
drawings on the multi-currency revolving credit facilities at 30 June 2019, providing the Group with £90.0m of undrawn committed facilities.

Covenants
The Group complied with all its covenants during the year.

Company
The Company did not hold any external interest bearing loans or borrowings at 30 June 2019 (30 June 2018: £nil). The Company holds interest 
bearing loans with other Group companies at 30 June 2019 of £389.5m (30 June 2018: £353.6m)

(b) Hedging activities
The Group has not carried out any hedging activities in either period.

(c) Fair values
The table below is a comparison by class of the carrying amounts and fair value of the Group and Company’s financial instruments at 30 June 2019 
and 30 June 2018.

Group
Financial assets:

Equity Investments
Other investment – unquoted equity shares

Loans and receivables
Other receivables
Cash and short-term deposits
Total

Financial liabilities:

Other financial liabilities
Interest bearing loans and borrowings
•  Obligations under finance leases
•  Floating rate borrowings
•  Bank overdrafts
•  Other
Trade and other payables
Property leases
Contingent consideration
Deferred consideration
Total

Carrying amount

Fair value

As at
30 June
2019
£m

As at
30 June
2018
£m

As at
30 June
2019
£m

As at
30 June
2018
£m

Fair value 
hierarchy

Level 3

3.5

3.5

3.5

3.5

Level 2
Level 1

0.9
61.8
66.2

1.6
50.4
55.5

0.9
61.8
66.2

1.6
50.4
55.5

Level 2
Level 2
Level 1
Level 2
Level 2
Level 2
Level 3
Level 3

6.9
50.0
3.1
–
88.8
33.5
0.7
1.8
184.8

7.0
50.0
2.7
0.1
78.5
36.0
24.0
1.7
200.0

6.9
50.0
3.1
–
88.8
33.5
0.7
1.8
184.8

7.0
50.0
2.7
0.1
78.5
36.0
24.0
1.7
200.0

141

Notes to the financial statements continued

18 Financial assets and liabilities continued

Company
Financial assets:

Loans and receivables
Cash and short-term deposits
Total

Financial liabilities:

Other financial liabilities
Trade and other payables
Financial guarantee contracts
Amounts owed to subsidiary undertakings
Total

Fair value 
hierarchy

Level 1

Carrying amount

Fair value

As at
30 June
2019
£m

As at
30 June
2018
£m

As at
30 June
2019
£m

As at
30 June
2018
£m

–
–

0.4
0.4

–
–

0.4
0.4

Level 2
Level 2
Level 2

0.2
1.6
389.5
391.3

0.1
1.7
353.6
355.4

0.2
1.6
389.5
391.3

0.1
1.7
353.6
355.4

The fair value of the financial assets and liabilities are included at the amount at which the instrument could be exchanged in a current transaction 
between willing parties, other than in a forced or liquidation sale. The following methods and assumption:

 • Cash and short-term deposits, other receivables, bank overdrafts and other financial liabilities approximate to their carrying amounts largely due to 

the short-term maturities of these instruments;

 • The fair value of fixed rate borrowings is based on price quotations at the reporting date;
 • The fair value of floating rate borrowings and obligations under finance leases approximates to their carrying amounts; and
 • The fair value of onerous property leases and lease disposal settlements approximate their carrying amount as they are discounted at 

current rates.

Fair value hierachy
The Group uses the following hierachy to determine the carrying value of financial instruments that are measured at fair value:

Level 1: quoted (unadjusted) prices in active markets identical assets or liabilities. 

Level 2: other techniques which use inputs which have a significant effect on the recorded fair value that are not based on observable market data.

Level 3: techniques which use inputs which have a significant effect on the recorded fair value that are not based on observable market data.

142  The Rank Group Plc Annual Report and Financial Statements 2019

Financial statements

19 Financial risk management objectives and policies

Financial risk factors
The Group’s principal financial liabilities comprise loans and borrowings, trade and other payables. The main purpose of these financial liabilities is to 
finance the Group’s operations. The Group has other receivables, and cash and short-term deposits that derive directly from its operations.

The Group is exposed to market risk, credit risk and liquidity risk.

The Group’s overall financial risk management programme focuses on the unpredictability of financial markets and seeks to minimise potential 
adverse effects on the Group’s financial performance.

The Group’s senior management oversees the management of these risks. The finance committee is supported by the Group’s senior management, 
which advises on financial risks and the appropriate financial risk governance framework for the Group. The finance committee provides assurance 
that the Group’s financial risk-taking activities are governed by appropriate policies and procedures and the financial risks are identified, measured 
and managed in accordance with Group policies and risk appetite.

The board of directors reviews and agrees policies for managing each of these risks, which are summarised below.

(a) Market risk
Market risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes in market prices. Financial 
instruments affected by market risk include loans and borrowings and deposits.

The sensitivity analyses in the following sections relate to the positions at 30 June 2019 and 30 June 2018.

The sensitivity analyses have been prepared on the basis that the amount of net debt, the ratio of fixed to floating rates of the debt and the 
proportion of financial instruments in foreign currencies are all constant.

(i)  Foreign currency risk
Foreign currency risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes in foreign exchange 
rates. The Group’s exposure to the risk of changes in foreign exchange rates relates primarily to the Group’s operating activities (when revenue or 
expense is denominated in a different currency from the Group’s functional currency) and the Group’s net investments in foreign subsidiaries.

The Group’s current policy is not to hedge foreign currency risk.

Foreign currency sensitivity
The following table demonstrates the sensitivity of a possible change in the euro, with all other variables held constant, to the Group’s profit before 
tax and the Group’s equity. The Group’s exposure to foreign currency changes for all other currencies is not material.

Change in foreign exchange rates:
+10.0% euro
-10.0% euro

Effect on profit before tax

Effect on equity

As at
30 June
2019
£m

(0.1)
0.2

As at
30 June
2018
£m

(0.1)
0.1

As at
30 June
2019
£m

1.8
(1.8)

As at
30 June
2018
£m

(13.0)
13.0

(ii)  Cash flow and fair value interest rate risk
Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market interest rates. 
The Group’s exposure to the risk of changes in market interest rates relates primarily to the Group's long-term debt obligations with floating 
interest rates.

Historically the Group had managed its interest rate risk by having a balanced portfolio of fixed and variable rate loans and borrowings. Due to the 
current economic climate the Group has exercised its right to operate outside the Group policy of maintaining between 40% and 60% of its 
borrowings at fixed rate of interest. At 30 June 2019, 12% of the group's borrowings were at a fixed rate of interest (30 June 2018: 12%).

(iii) Interest rate sensitivity
The table below demonstrates the sensitivity to a possible change in interest rates on income and equity for the year when this movement is applied 
to the carrying value of loans, borrowings, cash and short-term deposits.

Sterling:
100 basis point increase
200 basis point increase

Effect on profit before tax

As at
30 June
2019
£m

(0.4)
(0.8)

As at
30 June
2018
£m

(0.5)
(1.0)

143

Notes to the financial statements continued

19 Financial risk management objectives and policies continued
There was no impact on equity in either year as a consequence of loan arrangements.

Due to current low interest rates, any further decline would not have a material impact on income and equity for the year. As such, sensitivity to a 
decrease in interest rates has not been presented.

The Group did not enter into any fixed-to-floating or floating-to-fixed interest rate swaps in either year.

(b) Credit risk
Credit risk is the risk that a counterparty will not meet its obligations under a financial instrument or customer contract, leading to a financial loss. 
The Group is exposed to credit risk from its operating activities (primarily for other receivables) and from its financing activities, including deposits 
with banks and financial institutions, foreign exchange transactions and other financial instruments.

Financial instruments and cash deposits
Credit risk from balances with banks and financial institutions is managed by the Group’s treasury department in accordance with the Group’s 
policy. Investments of surplus funds are made only with approved counterparties and within credit limits assigned to each counterparty. 
Counterparty credit limits are reviewed by the Chief Financial Officer, and may be updated throughout the year subject to the approval of the 
Group’s Finance Committee. The limits are set to minimise the concentration of risks and therefore mitigate financial loss through potential 
counterparty failure.

The credit worthiness of each counterparty is checked against independent credit ratings on at least a weekly basis, with a minimum rating of ‘BB’. 
The Group predominantly invests with its lending banks when appropriate.

Sales to retail customers are settled in cash or using major credit and debit cards and therefore the exposure to credit risk is not 
considered significant.

No credit limits were exceeded during the reporting period and management does not expect any material losses from non-performance of 
its counterparties.

(c) Liquidity risk
Liquidity risk is the risk that the Group will not have sufficient funds to meet its liabilities. Cash forecasts identifying the liquidity requirements of the 
Group are produced three times a year. The cash forecasts are sensitivity tested for different scenarios and are reviewed regularly. Forecast financial 
headroom and debt covenant compliance is reviewed monthly during the month-end process to ensure sufficient headroom exists for at least a 
12 month period.

Due to the dynamic nature of the underlying businesses, Group treasury aims to maintain flexibility in funding by keeping committed credit lines 
available. A three-year strategic forecast is prepared annually to facilitate planning for future financing needs. Management actively manages the 
Group’s financing requirements and the range of maturities on its debt.

The Group’s core debt facilities are the £90.0m (30 June 2018: £90.0m) bank facility comprising three bi-lateral bank facilities which expire in 
September 2020 and the £50.0m (30 June 2018: £50.0m) bank facility comprising three bi-lateral bank facilities which expire in January and March 
2020. The Group proactively manages its relationships with its lending group.

The funding policy of the Group is to maintain, as far as practicable, a broad portfolio of debt diversified by source and maturity, and to maintain 
committed facilities sufficient to cover seasonal peak anticipated borrowing requirements.

The table below summarises the maturity profile of the Group’s financial liabilities based on contractual undiscounted payments.

At 30 June 2019
Interest-bearing loans and borrowings1
Trade and other payables
Property leases
Contingent & deferred consideration

At 30 June 2018
Interest-bearing loans and borrowings1
Trade and other payables
Property leases
Contingent & deferred consideration

Less than

Greater than

On demand
£m

12 months
£m

1 to 2 years
£m

2 to 5 years
£m

5 years
£m

3.1
–
–
–
3.1

2.7
–
–
–
2.7

52.2
88.8
6.7
2.5
150.2

52.3
78.5
6.7
25.3
162.8

1.2
–
4.8
–
6.0

1.9
–
4.3
1.8
8.0

1.9
–
10.9
–
12.8

2.9
–
11.6
–
14.5

2.2
–
17.1
–
19.3

1.8
–
20.0
–
21.8

Total
£m

60.6
88.8
39.5
2.5
191.4

61.6
78.5
42.6
27.1
209.8

1.  The bank facility interest payments were based on current LIBOR as at the reporting date.

Interest payments on the interest-bearing loans and borrowings have been projected until the instruments mature.

144  The Rank Group Plc Annual Report and Financial Statements 2019

Financial statements

Capital management
As a result of the difficult conditions that developed in the global capital markets in recent years, the Group’s objectives when managing capital have 
been to ensure continuing access to existing debt facilities and to manage the borrowing cost of those facilities in order to minimise the Group’s 
interest charge.

Consistent with others in the gaming industry, the Group monitors capital on the basis of leverage ratio. The ratio is calculated as net debt divided 
by EBITDA. Net debt is calculated as total borrowings (including ‘loans and borrowings’ as shown in the consolidated balance sheet) less cash and 
short-term deposits, accrued interest and unamortised facility fees. EBITDA is calculated as operating profit before exceptional items, depreciation 
and amortisation from continuing operations.

The leverage ratios at 30 June 2019 and 30 June 2018 were as follows:

Total loans and borrowings (note 18)
Less: Cash and short-term deposits
Less: Accrued interest
Less: Unamortised facility fees
Net (cash) debt
Continuing operations
Operating profit before exceptional
Add: Depreciation and amortisation
EBITDA

Leverage ratio

As at
30 June
2019
£m
60.0
(61.8)
(0.1)
0.1
(1.8)

72.5
45.2
117.7

As at
30 June
2018
£m
59.7
(50.4)
(0.1)
0.1
9.3

77.0
43.0
120.0

–

0.1

Taking into consideration both the Group’s capital investment requirements and the stability of the wider economic environment, the Group 
considers its progressive dividend policy to be appropriate.

Collateral
The Group did not pledge or hold any collateral at 30 June 2019 (30 June 2018: £nil).

Company
The maximum exposure to credit risk at the reporting date is the fair value of its Cash and short-term deposits of £nil (30 June 2018: £0.4m).

The Company does not have any other significant exposure to financial risks.

20 Deferred tax
The analysis of deferred tax included in the financial statements at the end of the year is as follows:

Deferred tax assets:
Accelerated capital allowances
Tax losses carried forward
Business combinations – property lease fair value adjustments
Other UK temporary differences
Deferred tax assets

Deferred tax liabilities:
Other overseas temporary differences
Business combinations – non-qualifying properties
Temporary differences on UK casino licences
Deferred tax liabilities

Net deferred tax liability

Group

As at
30 June
2019
£m

13.9
0.1
3.4
0.8
18.2

(6.6)
(0.5)
(33.1)
(40.2)

As at
30 June
2018
£m

13.6
0.4
4.0
0.8
18.8

(7.9)
(0.5)
(34.4)
(42.8)

(22.0)

(24.0)

145

Notes to the financial statements continued

20 Deferred tax continued
Deferred tax assets and liabilities are offset when there is a legally enforceable right to offset current tax assets and current tax liabilities and it is the 
intention to settle the balances on a net basis. Deferred tax assets and liabilities of £18.1m (30 June 2018: £18.4m) have been offset and disclosed 
on the balance sheet as follows:

Deferred tax assets
Deferred tax liabilities
Net deferred tax liability

Group

As at
30 June
2019
£m
0.1
(22.1)
(22.0)

As at
30 June
2018
£m
0.4
(24.4)
(24.0)

The deferred tax assets recognised are recoverable against future taxable profits that the directors consider more likely than not to occur on the 
basis of management forecasts.

The Group has overseas tax losses of £nil (30 June 2018: £nil) that are carried forward for offset against suitable future taxable profits. 

The Group has UK capital losses carried forward of £783m (30 June 2018: £783m). These losses have no expiry date and are available for offset 
against future UK chargeable gains. No deferred tax asset (30 June 2018: £nil) has been recognised in respect of these capital losses as no further 
utilisation is currently anticipated.

Temporary differences associated with Group investments
There was no deferred tax liability recognised (30 June 2018: £nil) for taxes that would be payable on the unremitted earnings of certain subsidiaries. 
The Group has determined that any unremitted earnings that do not fall within the dividend exemption introduced in the Finance Act 2009 will not be 
distributed in the foreseeable future and the parent company does not foresee giving such consent at the balance sheet date.

The deferred tax included in the Group income statement is as follows:

Group

Year
ended
30 June
2019
£m

0.3
(0.3)
(0.6)
1.3
1.4
2.1

Group

30 June
2019
£m
(24.0)
–
–
2.1
(0.1)
(22.0)

Year
ended
30 June
2018
£m

1.3
0.3
(0.3)
0.3
(0.5)
1.1

30 June
2018
£m
(19.8)
(0.1)
(5.3)
1.1
0.1
(24.0)

Deferred tax in the income statement
Accelerated capital allowances
Tax losses 
Business combinations – property lease fair value adjustments
Temporary differences on UK casino licences
Other temporary differences
Total deferred tax credit 

The deferred tax movement on the balance sheet is as follows:

As at start of year
Exchange adjustments
Acquisition of QSB Gaming Limited ('YoBingo')
Deferred tax credit in the income statement
Deferred tax (charge) credit to other comprehensive income and equity
As at end of year

146  The Rank Group Plc Annual Report and Financial Statements 2019

 
 
 
 
 
Financial statements

21 Provisions

Group
At 1 July 2018
Unwinding of discount
Charge to the income statement – exceptional
Release to the income statement – exceptional
Utilised in year
At 30 June 2019
Current
Non-current
Total

Property
lease 
provisions
£m
36.0
0.5
2.3
(0.9)
(4.4)
33.5
5.3
28.2
33.5

Disposal
provisions
£m
4.0
–
–
–
(0.1)
3.9
0.2
3.7
3.9

Restructuring
provisions
£m
0.4
–
–
–
(0.2)
0.2
0.2
–
0.2

Indirect tax
provision
£m
1.2
–
–
–
–
1.2
1.2
–
1.2

Pay
provision
£m
–
–
8.0
–
–
8.0
8.0
–
8.0

Total
£m
41.6
0.5
10.3
(0.9)
(4.7)
46.8
14.9
31.9
46.8

Provisions have been made based on management’s best estimate of the future cash flows, taking into account the risks associated with 
each obligation.

Property lease provisions
The Group is party to a number of leasehold property contracts. Provision has been made against those leases where the property or part of the 
property is now vacant and the unavoidable costs under the lease exceed the economic benefit expected to be derived from potential sub-letting 
arrangements. Provision has also been made against leases where impairment testing has indicated that, after recognising an impairment charge, 
the estimated discounted cash flows derived from the property and its associated operations are insufficient to cover the unavoidable lease costs 
and the lease is therefore deemed onerous. These leases have a weighted average unexpired life of 10 years (30 June 2018: 10 years). Of the 
provision totalling £33.5m, it is estimated £19.3m will be utilised over periods ranging from one to five years, £9.5m will be utilised over periods 
ranging from five to 10 years; and the remaining £4.7m will be utilised over periods in excess of 10 years.

Disposal provisions
Provision has been made for legacy industrial disease and personal injury claims, deferred payments arising from the settlement of property lease 
obligations and other directly attributable costs arising as a consequence of the sale or closure of the businesses. The timing of any personal injury 
claims is uncertain and therefore these claims have been included in the maturity analysis based on management’s best estimates. The disposal 
provisions held comprise the following:

Legacy industrial disease and personal injury claims
Other
Total disposal provisions

As at
30 June
2019
£m
3.8
0.1
3.9

As at
30 June
2018
£m
3.8
0.2
4.0

Restructuring provisions
A provision of £0.2m (30 June 2018: £0.4m) has been made for remaining exceptional restructuring and relocation costs. 

Indirect tax provision
The indirect tax provision relates to an amusement machine licence duty claim by HMRC. The balance of £1.2m represents the directors’ best 
estimate of the outflow likely to arise.

Pay provision
The provision regarding the National Minimum Wage (NMW) Regulations has arisen because Rank’s pay averaging practice does not meet the strict 
timing requirements of the NMW Regulations. Rank does not have any headline rates of pay below the NMW and over the course of a year 
colleagues will have received their contractual rate of pay. However, in some pay periods where greater than average hours are worked colleagues 
will have been paid less than that required in the NMW Regulations. The £8.0m exceptional cost represents Rank’s current best estimate of 
payments that are required to be made for the previous six years. Rank continues to engage constructively with HMRC to conclude this matter as 
swiftly as possible and make good any payments to current and former colleagues. This process is expected to last several more months.

147

Notes to the financial statements continued

21 Provisions continued
Company
Provision has been made for legacy industrial disease and personal injury claims. The timing of any personal injury claims is uncertain and therefore 
these claims have been included in the maturity analysis based on management’s best estimates. The disposal provisions held comprise the following:

Legacy industrial disease and personal injury claims
Other
Disposal provisions
Current
Non-current
Total

22 Share capital

Authorised ordinary shares of 13 8/9p each

As at 30 June 2018 and 30 June 2019 – issued and fully paid

23 Notes to cash flow
Reconciliation of operating profit to cash generated from continuing operations:

Continuing operations
Operating profit (loss)
Exceptional items
Operating profit before exceptional items
Depreciation and amortisation
Settlement of share based payments
Share-based payments
Loss on disposal of property, plant and equipment
Gain on surrender of finance lease
Impairment of intangible assets
Impairment of property, plant and equipment
(Increase) decrease in inventories
Decrease (increase) in other receivables
Increase (decrease) in trade and other payables

Cash utilisation of provisions (see note 21)
Cash payments in respect of exceptional items
Cash generated from operations

148  The Rank Group Plc Annual Report and Financial Statements 2019

As at
30 June
2019
£m
1.1
–
1.1
0.2
0.9
1.1

As at 30 June 2019

As at 30 June 2018

Number
m
1,296.0

Nominal
value
£m
180.0

Number
m
1,296.0

As at 30 June 2019

As at 30 June 2018

Number
m
390.7

Nominal
value
£m
54.2

Number
m
390.7

As at
30 June
2018
£m
1.1
0.1
1.2
0.2
1.0
1.2

Nominal
value
£m
180.0

Nominal
value
£m
54.2

Group

Company

Year ended
30 June
2019
£m

Year ended
30 June
2018
£m

Year ended
30 June
2019
£m

Year ended
30 June
2018
£m

39.0
33.5
72.5
45.2
(0.4)
1.1
0.2
(0.3)
–
0.3
(0.2)
3.7
6.9
129.0
(4.7)
(11.2)
113.1

50.1
26.9
77.0
43.0
(1.7)
(0.2)
0.3
–
0.3
0.2
0.3
(3.4)
(6.4)
109.4
(5.8)
(1.2)
102.4

0.1
–
0.1
–
–
–
–
–
–
–
–
–
(0.1)
–
(0.1)
–
(0.1)

(261.8)
262.8
1.0
–
(0.6)
(0.2)
–
–
–
–
–
–
(0.8)
(0.6)
(0.1)
–
(0.7)

 
24 Cash and short-term deposits

Cash at bank and on hand
Short-term deposits
Total

The analysis of cash and short-term deposits by currency is as follows:

Sterling
Euro
Total

Financial statements

Group

As at
30 June
2019
£m
52.3
9.5
61.8

Group

As at
30 June
2019
£m
53.1
8.7
61.8

As at
30 June
2018
£m
49.4
1.0
50.4

As at
30 June
2018
£m
42.7
7.7
50.4

Cash at bank earns interest at floating rates based on daily bank deposit rates. Short-term deposits are made for varying periods depending on the 
immediate cash requirements of the Group, and earn interest at the respective short-term deposit rates.

Company
At 30 June 2019 the Company had cash and short-term deposits of £nil (30 June 2018: £0.4m).

25 Reconciliation of cash flow from financing activities
Reconciliation of net debt:

Cash and cash equivalents
Borrowings
Net cash (debt)

For the purpose of the statements of cash flow, cash and cash equivalents comprise the following:

Cash at bank and on hand
Short-term deposits

Bank overdrafts
Total

Changes in liabilities arising from financing activities:

Obligations under finance leases
Term loans
Total borrowings

Group

As at
30 June
2019
£m
58.7
(56.9)
1.8

Group

As at
30 June
2019
£m
52.3
9.5
61.8
(3.1)
58.7

As at
30 June
2018
£m
47.7
(57.0)
(9.3)

As at
30 June
2018
£m
49.4
1.0
50.4
(2.7)
47.7

Transactions year ended
 30 June 2019

As at 30 June
2019
£m
6.9
50.0
56.9

Cash flow
1.2
–
1.2

Non-cash 
changes
(1.1)
–
(1.1)

As at 30 June
2018
£m
7.0
50.0
57.0

149

Notes to the financial statements continued

26 Employees and directors
(a) Employee benefit expense for the Group during the year

Wages and salaries
Social security costs
Pension costs
Share-based payments

The Company has no employees (year ended 30 June 2018: nil).

(b) Average monthly number of employees

Grosvenor Venues
Mecca Venues
Digital
International Venues
Central Costs

(c) Key management compensation

Full-time
Year ended
30 June
2019
 3,435 
 594 
 246 
 539 
 326 
 5,140 

Part-time
Year ended
30 June
2019
 1,593 
 2,079 
 14 
 105 
 48 
 3,839 

Total
Year ended
30 June
2019
 5,028 
 2,673 
 260 
 644 
 374 
 8,979 

Full-time
Year ended
30 June
2018
4,025
597
187
502
328
5,639

Salaries and short-term employee benefits (including social security costs)
Termination benefits
Post-employment benefits
Share-based payments

Year ended
30 June
2019
£m
178.8
16.5
4.9
1.1
201.3

Part-time
Year ended
30 June
2018
1,752
2,330
11
98
38
4,229

Year ended
30 June
2019
£m
3.5
0.7
0.3
0.9
5.4

Year ended
30 June
2018
£m
192.0
18.0
4.5
(0.2)
214.3

Total
Year ended
30 June
2018
5,777
2,927
198
600
366
9,868

Year ended
30 June
2018
£m
3.4
0.4
0.3
(0.3)
3.8

Included in key management compensation are bonuses of £nil in respect of the current year (year ended 30 June 2018: £0.2m).

Key management is defined as the directors of the Group and the management team, details of which are set out on page 28. Further details of 
emoluments received by directors are included in the remuneration report.

(d) Directors’ interests
The directors’ interests in shares of the Company, including conditional awards under the Long-Term Incentive Plan, are detailed in the 
remuneration report. 

(e) Total emoluments of the directors of The Rank Group plc 

Salaries and short-term employee benefits (including social security costs)
Termination benefits
Post-employment benefits
Share-based payments

Year ended
30 June
2019
£m
1.6
0.5
0.1
0.5
2.7

Year ended
30 June
2018
£m
1.7
–
0.1
(0.1)
1.7

No director accrued benefits under defined benefit pension schemes in either year. One director (year ended 30 June 2018: one) is a member of the 
Group’s defined contribution pension plan at the year end. Further details of emoluments received by directors, including the aggregate amount of 
gains made by directors upon the vesting of conditional share awards, are disclosed in the remuneration report on page 86.

150  The Rank Group Plc Annual Report and Financial Statements 2019

 
 
 
 
 
 
 
 
Financial statements

27 Share-based payments 
During the year ended 30 June 2019, the Company operated an equity settled Long-Term Incentive Plan (‘LTIP’). Further details of the LTIP are 
included in the remuneration report on page 80. The LTIP is an equity settled scheme and details of the movements in the number of shares are 
shown below:

Outstanding at start of the year
Granted
Exercised
Expired
Forfeited
Outstanding at end of the year

Weighted average remaining life
Weighted average fair value for shares granted during the year (p)

There are two LTIP awards currently in issue.

As at
30 June
2019
6,956,752
2,014,042
(272,550)
(286,357)
(2,941,298)
5,470,589

As at
30 June
2018
4,155,814
6,094,993
(719,549)
(1,082,428)
(1,492,078)
6,956,752

As at
30 June
2019
3.2 years
154.1

As at
30 June
2018
3.8 years
159.2

LTIP – 2014/15 award
Vests in three tranches; 45% in December 2017, 30% in December 2018 and 25% in December 2019. All LTIP awards have £nil exercise price.

The fair value of the LTIP awards granted in the previous years was based on the market value of the share award at grant date less the expected 
value of dividends forgone.

To the extent that grants were subject to non-market based performance conditions, the expense recognised was based on expectations of these 
conditions being met. The current scheme’s non-market performance conditions were subject to results as at 30 June 2017 as well as future 
service. During the year the second tranche of shares vested and 0.3m shares were exerised and settled. The total equity cost of settlement was 
£0.4m and the weighted average share price at the date of issue £1.59. As at 30 June 2018, 0.1m shares are oustanding and still subject to to 
future service conditions.

The Group recognised £0.1m charge (30 June 2018: £0.2m credit) in operating profit from accounting for share-based payments and related 
national insurance in accordance with IFRS 2.

LTIP – 2017/18 award
Vests in three tranches; 33.3% in October 2021, 33.3% in October 2022 and 33.3% in October 2023. All LTIP awards have £nil exercise price.

The number of LTIP awards and the fair value per share of the LTIP awards granted during the year were as follows: 

Number
Weighted average fair value per share

30 June
2019
2,014,042
154.1p

30 June
2018
6,094,993
154.1p

The fair value of the LTIP awards granted during the year is based on the market value of the share award at grant date less the expected value of 
dividends forgone. The following table lists the inputs used in assessing the fair value of the share awards:

Dividend yield (%)
Vesting period (Years)
Weighted average share price (p)

30 June
2019
4.10
4.26
183.2

30 June
2018
4.10
4.26
183.2

To the extent that grants are subject to non-market based performance conditions, the expense recognised is based on expectations of these 
conditions being met, which are reassessed at each balance sheet date. The Group recognised £1.0m charge (30 June 2018: £nil) in operating 
profit for costs of the new scheme in the current year.

151

 
 
 
 
 
 
 
Notes to the financial statements continued

28 Retirement benefits
Defined contribution scheme
The Group operates the Rank Group Stakeholder Pension Plan (‘the Plan’) which is externally funded and the Plan’s assets are held separately from 
Group assets. During the year ended 30 June 2019, the Group contributed a total of £4.9m (year ended 30 June 2018: £4.5m) to the Plan. There 
were no significant contributions outstanding at the balance sheet date in either year.

Other pension commitment
The Group has an unfunded pension commitment relating to three former executives of the Group. At 30 June 2019, the Group’s commitment was 
£4.0m (30 June 2018: £4.1m). The Group paid £0.2m (year ended 30 June 2018: £0.2m) in pension payments during the year. The actuarial gain 
arising on the commitment, resulting from the changes in assumptions outlined below in the year, was £nil (year ended 30 June 2018: £0.1m) before 
taxation and £nil after taxation (year ended 30 June 2018: £0.1m). 

Discount rate
Pension increases

The obligation has been calculated using the S2 mortality tables with a 1.5% per annum improvement in life expectancy. 

30 June
2019
% p.a.
2.3
3.2

30 June
2018
% p.a.
2.7
3.2

29 Commitments

Group

Operating lease commitments – Group as lessee
The Group has entered into commercial leases on certain properties, plant and items of machinery. These leases have durations of from under one 
year to 35 years (30 June 2018: one to 22 years)

Future minimum rentals payable under non-cancellable operating leases are as follows: 

Not later than one year
After one year but not more than five years
After five years

Total future minimum sub-lease payments expected to be received under non-cancellable sub-leases 

As at
30 June
2019
£m
45.6
133.7
123.6
302.9

As at
30 June
2019
£m
8.9

As at
30 June
2018
£m
47.4
155.3
128.0
330.7

As at
30 June
2018
£m
15.8

Finance lease commitments – Group as lessee
The minimum lease payments under finance leases, together with the present value of the net minimum lease payments, are as follows:

Not later than one year
After one year but not more than five years
More than five years

Less future finance charges
Present value of minimum lease payments

Minimum 
lease payments

Present value of minimum
lease payments

30 June
2019
£m
1.7
3.8
4.3
9.8
(2.9)
6.9

30 June
2018
£m
2.0
4.8
1.8
8.6
(1.6)
7.0

30 June
2019
£m
1.6
3.1
2.2
6.9

30 June
2018
£m
1.5
4.2
1.3
7.0

Capital commitments
At 30 June 2019, the Group has contracts placed for future capital expenditure of £3.4m (30 June 2018: £1.0m). 

152  The Rank Group Plc Annual Report and Financial Statements 2019

Financial statements

30 Contingent liabilities 

Group

Property leases
Concurrent to the £211.0m sale and leaseback in 2006, the Group transferred the rights and obligations but not the legal titles of 44 property leases 
to a third party. The Group remains potentially liable in the event of default by the third party. Should default occur then the Group would have 
recourse to two guarantors. It is understood that, of the original 44 leases transferred, seven of these have not expired or been surrendered. These 
seven leases have durations of between three and 94 years and a current annual rental obligation (net of sub-let income) of approximately £0.4m.

During 2014, the Group became aware of certain information in respect of a change in the financial position of the third party and one of the 
guarantors. However, the Group has not to date been notified of any default, or intention to default, in respect of the transferred leases.

Company
At 30 June 2019, the Company has made guarantees to subsidiary undertakings of £50.4m (30 June 2018: £50.8m).

31 Related party transactions

Group
Details of compensation paid to key management are disclosed in note 26.

Entities with significant influence over the Group
Guoco Group Limited (Guoco), a company incorporated in Bermuda, and listed on the Hong Kong stock exchange has a controlling interest in The 
Rank Group Plc. The ultimate parent undertaking of Guoco is Hong Leong Company (Malaysia) Berhad (Hong Leong) which is incorporated in 
Malaysia. At 30 June 2019, entities controlled by Hong Leong owned 56.1% of the Company’s shares, including 52.0% through Guoco’s wholly-
owned subsidiary, Rank Assets Limited, the Company’s immediate parent undertaking.

Company
The following transactions with subsidiaries occurred in the year:

Interest payable to subsidiary undertaking

Year ended
30 June
2019
£m
(8.8)

Year ended
30 June
2018
£m
(13.9)

During the year, Rank Group Finance Plc, a subsidiary of the Company, provided additional cash to the Company of £28.8m (year ended 
30 June 2018: £27.5m). 

153

Notes to the financial statements continued

32 Acquisition of subsidiary undertakings
On 21 May 2018, the Group acquired 100 per cent of the issued share capital of QSB Gaming Limited and its subsidiaries (‘YoBingo’) for an initial 
consideration of €23.1m. Of the initial consideration, €21.1m was paid in cash on completion and €2.0m was deferred for 24 months. Further 
contingent consideration was payable in cash, subject to 2018 calendar year performance, up to a total consideration cap of €52.0m. During the 
course of the 2018/19 financial year contingent consideration totalling €28.1m (£24.2m) was paid in cash based upon the 2018 calendar year 
performance. In the prior year total consideration of £16.5m was paid and included in investing activities in the Group cash flow statement. 

YoBingo.es is a leading digital bingo business in the high growth regulated Spanish gaming market. The acquisition provides the Group with a 
nationally recognised brand, an established customer base and a proprietary platform including bingo, roulette and video bingo content for the 
Spanish market. The acquisition also provides the potential to accelerate the multi-channel strategy of Rank’s established Enracha brand and 
operate in other regulated markets.

In the year to 30 June 2019 completion accounts were finalised with a net adjustment to goodwill of £0.5m.

The final fair value of the assets acquired and liabilities assumed, goodwill and consideration are outlined below. 

Intangible assets
Trade and other receivables
Cash and short-term deposits
Trade and other payables
Income tax receivable
Deferred tax liability
Net assets acquired
Goodwill
Total consideration

The fair value of each component of consideration is analysed as:

Cash
Deferred cash consideration
Contingent cash consideration
Completion account adjustment
Total consideration

The identified intangible assets recognised separately from goodwill are as follows:

Customer Relationships
Brand
Software and technology
Total intangible assets

£m
14.9
1.3
1.9
(0.9)
0.2
(5.2)
12.2
31.4
43.6

£m
18.4
1.7
23.4
0.1
43.6

£m
8.6
2.8
3.5
14.9

The fair value of trade and other receivables of £1.3m corresponds to the book value at which all receivables were received.

The goodwill consists of future revenue opportunities, the assembled workforce (including marketing and technological expertise) and the deferred 
tax liability recognised on certain fair value adjustments. No amount of the goodwill recognised is expected to be deductible for tax purposes.

Acquisition related costs of £0.4m were recognised as an exceptionals finance cost in the Group income statement in the prior year.

In the year ended 30 June 2018, QSB Gaming Limited ‘YoBingo’ contributed statutory revenue of £1.4m and £0.3m of profit before tax. If the 
Acquisition had occurred at the beginning of the year, the continuing statutory revenues of the combined entity in the 12 months to 30 June 2018 
would have been £702.0m and profit before tax would have been £47.7m.

154  The Rank Group Plc Annual Report and Financial Statements 2019

 
 
 
Financial statements

33 Subsidiaries
The Company owns directly or indirectly 100% of the ordinary share capital and voting rights of the following companies:

Name
Rank Digital Gaming (Alderney) 
Limited
Blankenberge Casino-Kursaal NV

Country of incorporation
Alderney

Principal activities
Interactive gaming

Belgium

Casino

QSB Gaming Limited 

Channel islands

Intermediary holding company

Mindful Media Limited

Channel islands

Rank Leisure Limited

England and Wales

Grosvenor Casinos Limited

England and Wales

Support services to interactive 
gaming
Adult gaming centres in Mecca and 
Grosvenor Casinos venues
Casinos

Grosvenor Casinos (GC) Limited

England and Wales

The Gaming Group Limited

England and Wales

Casinos

Casinos

Rank Group Finance Plc1

England and Wales

Funding operations for the Group

England and Wales

Intermediary holding company

Rank Nemo (Twenty-Five) 
Limited(1)
Rank Leisure Holdings Limited

England and Wales

Rank Digital Holdings Limited

England and Wales

Rank (U.K.) Holdings Limited

England and Wales

Rank Overseas Holdings Limited

England and Wales

Rank Group Gaming Division 
Limited

England and Wales

Rank Casino Holdings Limited 

England and Wales

Mecca Bingo Limited

England and Wales

Rank Digital Limited

England and Wales

Upperline Marketing Limited

England and Wales

Luda Bingo Limited

England and Wales

Linkco Limited

England and Wales

MRC Developments Limited

England and Wales

Rank Group Holdings Limited

England and Wales

Rank Leisure Machine Services 
Limited
The Rank Organisation Limited

England and Wales

England and Wales

RO Nominees Limited

England and Wales

Intermediary holding company and 
corporate activities
Intermediary holding company for 
digital entities
Intermediary holding company for 
legacy entities
Intermediary holding company for 
overseas entities
Intermediary holding company for 
UK bingo entities and provision of 
shared services 
Intermediary holding company for 
UK casino entities
Social and bingo clubs

Support services to interactive 
gaming
Support services to interactive 
gaming
Dormant

Dormant

Dormant

Dormant

Dormant

Dormant

Dormant

Registered office address
La Corvee House, La Corvee, 
Alderney, GY9 3TQ
Zeedijk (Casino), B-8430 
Middelkerke, Belgium
La Corvee House, La Corvee, 
Alderney, GY9 3TQ
Kingsway House, Havilland Street, 
St Peter Port, Guernsey, GY1 2QE
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN

TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN

155

Notes to the financial statements continued

33 Subsidiaries continued

Name
Associated Leisure France SARL

Country of incorporation
France

Associated Leisure France 
Properties SCI
Rank Digital Services (Gibraltar) 
Limited
Bingosoft Plc

Rank Digital España SA

Rank Holding España SA

Conticin SL

Gotfor SA

Rank Cataluña SA

Rank Centro SA

Top Rank Andalucia SA

Verdiales SA

France

Gibraltar

Malta

Spain

Spain

Spain

Spain

Spain

Spain

Spain

Spain

Principal activities
Dormant

Dormant

Support services to interactive 
gaming
Interactive gaming

Interactive gaming

Intermediary holding company

Social and bingo clubs

Social and bingo clubs

Social and bingo clubs

Social and bingo clubs

Social and bingo clubs

Social and bingo clubs

Rank Stadium Andalucia, S.L.

Spain

Arcade and sports betting

Rank America Inc.

U.S.A.

Dormant

Registered office address
4 Rue Joseph Monier, 92859 Rueil 
Malmaison, Cades, France
Zi Sud, 12 Rue des Petits Champs, 
35400, St Malo, France
Second Floor, Icom House, 1/5 
Irish Town, Gibraltar
Vault 14, Level 2, Valletta 
Waterfront, Floriana, FRN 1914, 
Malta
Calle Balmes Nº 268-270 1st Floor, 
08006, Barcelona, Spain
Calle Balmes Nº 268-270 1st Floor, 
08006, Barcelona, Spain
Calle Balmes Nº 268-270 1st Floor, 
08006, Barcelona, Spain
Carrer del Papa Pius XI, 114, 
08208 Sabadell, Barcelona, Spain
Calle Balmes Nº 268-270 1st Floor, 
08006, Barcelona, Spain
Calle Espoz y mina Nº 8, 1st centro, 
28012, Madrid, Spain
Conde Robledo 1, 14008, 
Cordoba, Spain
Sala Andalucía, Ronda, Capuchinos 
19, 41008, Sevilla, Spain
Calle Balmes Nº 268-270 1st Floor, 
08006, Barcelona, Spain
The Corporation Trust Company, 
1209 Orange Street, Wilmington, 
DE 19801, USA

1.  Directly held by the Company.

The principal activities are carried out in the country of incorporation as indicated above. All subsidiary undertakings have a 30 June year end.

34 Post balance sheet event
Subsequent to year end, the shareholders of Stride Gaming plc voted to accept the offer by The Rank Group Plc of £115.3m for all of the share 
capital of Stride Gaming plc. The transaction is awaiting regulatory approval.

156  The Rank Group Plc Annual Report and Financial Statements 2019

Five year review

Financial statements

Continuing operations
Revenue before adjustment for customer incentives
Customer incentives
Revenue

Operating profit before exceptional items
Exceptional items (charged) credited against operating profit
Group operating profit

Year
ended
30 June
2019
£m

746.5
(51.4)
695.1

72.5
(33.5)
39.0

Year
ended
30 June
2018
£m

741.1
(50.1)
691.0

77.0
(26.9)
50.1

Year
ended
30 June
2017
£m

755.1
(47.9)
707.2

83.5
1.0
84.5

Year
ended
30 June
2016
£m

753.0
(44.5)
708.5

82.4
9.3
91.7

Year
ended
30 June
2015
£m

738.3
(37.6)
700.7

84.0
2.1
86.1

Total net financing charge

(4.4)

(3.4)

(4.8)

(6.2)

(11.6)

Profit before taxation

Taxation

Profit after taxation from continuing operations

Discontinued operations 

Profit for the year

Adjusted earnings per share – basic
Basic earnings per ordinary share
Basic earnings per ordinary share before exceptional items

34.6

46.7

79.7

85.5

74.5

(7.0)

(10.8)

(16.8)

(14.4)

(15.5)

27.6

1.5

29.1

14.8p
7.4p
14.8p

35.9

62.9

–

–

35.9

62.9

15.0p
9.2p
15.0p

16.0p
16.1p
16.2p

71.1

3.6

74.7

15.4p
19.1p
15.7p

59.0

15.8

74.8

14.6p
19.1p
14.6p

Total ordinary dividend (including proposed) per ordinary share

7.65p

7.45p

7.30p

6.50p

5.60p

Group funds employed
Intangible assets and property, plant and equipment
Provisions
Other net liabilities
Total funds employed at year-end
Financed by 
Ordinary share capital and reserves
Net (cash) debt 

609.3
(46.8)
(166.3)
396.2

398.0
(1.8)
396.2

630.6
(41.6)
(183.2)
405.8

396.5
9.3
405.8

599.4
(33.7)
(162.7)
403.0

390.6
12.4
403.0

606.3
(50.1)
(162.4)
393.8

352.6
41.2
393.8

599.1
(53.6)
(198.2)
347.3

294.4
52.9
347.3

Average number of employees (000s)

9.0

9.9

10.4

10.6

10.7

157

Shareholder information

2019/20 financial calendar

30 January 2020

20 September 2019

17 October 2019 

29 October 2019 

Interim results 
announcement
Record date for  
2018/19 final dividend
Annual general 
meeting and interim 
management statement
Payment date for 
2018/19 final dividend

Registrar
All administrative enquiries relating to shares 
should, in the first instance, be directed to 
the Company’s registrar (quoting reference 
number 1235) and clearly state the registered 
shareholder’s name and address. Please write 
to The Rank Group Plc registrar, 
Equiniti Limited, Aspect House, Spencer Road, 
Lancing, West Sussex BN99 6DA (Tel: from 
the UK 0371 384 20981 and from outside the 
UK +44 121 415 7047).

There is a text phone available on 0371 384 
22551 for shareholders with hearing difficulties.

1.  Lines are open 08:30 to 17:30, Monday to Friday 
(excluding public holidays in England and Wales).

Shareview
The Shareview portfolio service from the 
Company’s registrar gives shareholders more 
control of their Rank shares and other 
investments including:

 • direct access to data held for them on the 

share register including recent share 
movements and dividend details;

 • a recent valuation of their portfolio; and
 • a range of information and practical help for 
shareholders including how they can elect to 
receive communications electronically.

It is easy and free to set up a portfolio – 
shareholders will just need the shareholder 
reference printed on their proxy form or 
dividend stationery. Please visit the  
following website for more details:  
www.shareview.co.uk.

Payment of dividends
The Company is no longer operating a dividend 
re-investment plan. Shareholders may find it 
more convenient to make arrangements to 
have dividends paid directly to their bank 
account. The advantages of this are that the 
dividend is credited to a shareholder’s bank 
account on the payment date, there is no need 
to present cheques for payment and there is 
no risk of cheques being lost in the post.

To set up a dividend mandate or to change 
an existing mandate please contact Equiniti 
Limited, our registrar, whose contact details 
are above. Alternatively, shareholders who 
use Equiniti’s Shareview can log on to  
www.shareview.co.uk and follow the 
online instructions.

Shareholder information
A wide range of information for shareholders 
and investors is available in the Investors area 
of the Rank Group website: www.rank.com.

Frequently asked questions
We have a shareholder ‘frequently asked 
questions’ section on our website which 
provides answers to many questions that 
shareholders have: http://www.rank.com/en/
investors/shareholder-centre/faqs.html.

Capital gains tax
For the purpose of calculating UK capital gains 
tax on a disposal of ordinary shares in the 
Company held since 31 March 1982 (including 
shares held in the predecessor company, The 
Rank Organisation Plc), the price of the 
Company’s ordinary shares at that date was 
190p per share. This price should be adjusted 
for the effects of the rights issue in January 
1990, the enhanced share alternative in July 
1993, the sub-division and consolidation of 
shares in March 1994, the enhanced scrip 
dividend in March 1998, and the 18 for 25 sub-
division and share consolidation (aligned with 
the 65p special dividend payment) which took 
place in March 2007. More information 
regarding these adjustments is available on the  
www.rank.com website.

Shareholder security
We are aware that some of our shareholders 
have received unsolicited telephone calls 
concerning their Rank shares. These 
communications tend to be from overseas-
based ‘brokers’ who offer a premium price for 
your Rank shares but ask you to make an 
upfront payment, typically in the form of an 
insurance bond. We recommend that before 
paying any money you:

 • obtain the name of the person and firm 

contacting you;

 • check the FCA register at www.fca.org.uk/

register/to ensure they are authorised;
 • use the details on the FCA register to 

contact the firm;

 • call the FCA Consumer Helpline on 0800 

111 6768 if there are no contact details on 
the FCA register or you are told they are out 
of date; and

 • search the FCA’s list of unauthorised firms 

and individuals to avoid doing business with: 
www.fca.org.uk/consumers/protect-yourself/
unauthorised-firms/unauthorised-firms-
to-avoid

158  The Rank Group Plc Annual Report and Financial Statements 2019

Financials

If you use an unauthorised firm to buy or sell 
shares or other investments, you will not have 
access to the Financial Ombudsman Service or 
Financial Services Compensation Scheme 
(FSCS) if things go wrong.

Below, please find the link to the FCA’s 
website which gives information on scams 
and swindles, which shareholders may find 
helpful: www.fca.org.uk/consumers/protect-
yourself-scams

Further information on fraud can be found at 
www.actionfraud.police.uk

Action Fraud’s helpline is 0300 123 2040.

We recommend that you report any attempted 
share frauds to the authorities, since providing 
information with regard to how the fraudsters 
have contacted and dealt with you will assist 
the authorities in understanding the fraudsters’ 
way of operating so as to enable them to 
disrupt and prevent these activities and 
prosecute them.

ShareGift
Shareholders with a very small number of 
shares, the value of which may make it 
uneconomical to sell, may wish to consider 
donating them to charity through ShareGift, 
a registered charity administered by The Orr 
Mackintosh Foundation.

Further information about ShareGift is available 
at www.sharegift.org or by writing to:

ShareGift
PO Box 72253 
London SW1P 9LQ

Tel: 020 7930 3737

For any other information please 
contact the following at our 
registered office:

Luisa Wright, company secretary

Sarah Powell, communications director

Registered office
The Rank Group Plc,  
TOR, Saint-Cloud Way, Maidenhead SL6 8BN

Tel: 01628 504 000

The Rank Group Plc 
Registered in England and Wales N° 03140769

159

For more information, visit our website.www.rank.comPrinted by Park Communications on FSC® certified paper.Park is an EMAS certified company and its Environmental Management  System is certified to ISO 14001.100% of the inks used are vegetable oil based, 95% of press chemicals  are recycled for further use and, on average 99% of any waste associated  with this production will be recycled.This document is printed on Magno Satin, Splendorgel EW and Driftwood Grey, paper containing virgin fibre sourced from well managed, responsible, FSC® certified forests and other controlled sources. The pulp is bleached using both Elemental Chlorine  Free (ECF) and Totally Chlorine Free (TCF) processes.Designed and produced by Black Sun PlcThe Rank Group Plc 
TOR 
Saint-Cloud Way 
Maidenhead 
SL6 8BN

Tel: 01628 504 000 
Web: www.rank.com

Company registration number: 03140769