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Rank Group

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FY2022 Annual Report · Rank Group
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To excite 
and to entertain

Annual Report 2022

Contents

Overview
IC 
01  About us 

Introduction 

Strategic Report
12  Chair’s letter
14  Our business
16  Chief Executive’s review
26  CFO’s review
28  Our external environment
32  How we create long-term value
40  Our strategy
52  Our key performance indicators
54  Our approach to ESG
72  Our business model
74   Risk management
82  Compliance statements 
84  Alternative Performance Measures

Governance Report
88  Chair’s introduction to governance
91  2018 Code Compliance Statement
92  How we are governed
94  Our Board
98 

 How governance supports delivery 
– A year in review

100  Nominations Committee Report 
107  Audit Committee Report 
114 

 ESG & Safer Gambling Committee 
Report

118  Finance Committee Report
120  Remuneration Committee Report
123  Remuneration Policy
131  Annual Report on Remuneration
143  Directors’ Report
147  Directors’ Responsibilities

Financial Statements
150  Independent auditor’s report 
160  Group income statement 
161 

 Group statement of comprehensive 
income 

162  Balance sheets 
164  Statements of changes in equity 
166  Statements of cash flow 
167  Notes to the financial statements 
212  Five-year review 

Other Information
213  Shareholder information 

Who we are
Over the course of more than three-
quarters of a century, the Group has 
entertained many millions of customers 
in Britain and around the world. The 
Group’s story is one of iconic brands 
and talented people.

Our purpose
To deliver exciting and entertaining 
experiences in safe, sustainable and 
rewarding environments.

We will achieve this through reflecting the 
changing needs and expectations of our 
customers, communities and colleagues.

To excite and to entertain. 

Overview

2022 business highlights
 – Underlying operating profit1 for the full 
year was £40.4m, in line with guidance 
of £40m provided in June 2022. 

 – Second half performance was adversely 
impacted by difficult trading conditions 
in Grosvenor venues, particularly in 
London, which led to a reset of operating 
profit guidance for the full year.

 – Underlying venues Net Gaming Revenue 
(‘NGR’)1 up 209% year-on-year in the 
year but down 19% on CY 20192 
reflecting the continued impact of, and 
gradual recovery from, the pandemic.

 – Underlying digital NGR1 grew 4% 
year-on-year supported by a 178% 
growth in active cross-channel 
customers.

 – Six-fold increase in underlying digital 

operating profit1 year-on-year to £18.7m 
as further synergies realised from the 
technology integration following the 
Stride acquisition in October 2019.
 – Mecca digital business successfully 
migrated to the RIDE platform in 
January 2022 with the final brand, 
Grosvenor, migrating across by end 
of Q1 2022/23.

 – Underlying venues operating profit1 
included energy costs of £23.2m, up 
significantly on the CY 20192 cost of 
£13.0m. Energy costs for 2022/23 would 
be approximately £46m based on 
current market prices.

 – Mecca being reshaped to return to 

profitability with seven venues closed 
in Q1 2022/23.

 – The strong cash position has enabled 

the acceleration of the Group’s 
Transformation 2.0 programme, which 
is focused on improving the customer 
offer and growing customer numbers, 
has delivered with good returns from 
the £6.2m Grosvenor investment into 
new product and £5.3m casino 
refurbishments.

 – Progression of the Group’s ESG 

programme continues with significant 
developments introduced throughout the 
year to further enhance customer safety 
including a new online markers of harm 

model, a new risk model across Grosvenor 
casinos and the rolling out of a new 
machine management system in Mecca.

 – Whilst the delay to the publication of 

the UK Government’s gambling review 
White Paper is disappointing, we 
continue to build support for a 
programme of modest reforms for the 
land-based casino and bingo sectors.

Financial
 – Underlying operating profit1 of £40.4m 

compares with a loss of £82.4m in 
2020/21 which was more heavily 
impacted by the pandemic with venues 
closed at various points throughout 
the year.

 – Group operating profit of £82.1m reflects 

the net receipt of £77.1m from a VAT 
repayment, impairment charge of 
£25.8m net of impairment reversal, up 
from a Group operating loss of £92.9m 
in the prior year.

 – Group returned to net cash position 
pre-IFRS 16 of £19.1m, supported by 
£100.7m cash inflow from operations 
and £83.1m of VAT receipts.

 – Bank waiver restrictions lifted and 

returned to standard debt covenants 
from 1 July 2022.

1.   On a like-for-like (‘LFL’) basis which removes 

the impact of club openings, closures, acquired 
businesses, foreign exchange movements and 
discontinued operations.

2.   Year-on-year comparisons for our venues are 
distorted by significant periods of closure, 
curfews and regional restrictions in the 2020/21 
financial year. The last comparable 12-month 
period that was unaffected by the COVID-19 
pandemic was the 12 months to 31 December 
2019 (‘CY 2019’) which the Group uses as a 
comparison to performance levels.

More information
To find out the latest about our business  
go to www.rank.com

About us

Rank has been entertaining 
Britain since 1937.

Today, we still love bringing 
excitement to millions around 
the world, with our gaming-
based entertainment brands. 
And we believe that by doing it 
responsibly, and playing our part 
in the community, we can make 
sure our venues and online sites 
are filled with fun and laughter. 

As we emerged from the 
pandemic we focused on 
refreshing our business to 
help us deliver our purpose, 
to excite and to entertain.

01

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewRefreshing our strategy
and approach to ESG

“ It is important 
to ensure our ESG 
objectives relate 
to and integrate 
with our company 
growth objectives.”

 John O’Reilly
 Chief Executive 

Learn more about 
our approach to ESG 
on pages 54-71

02

The Rank Group PlcAnnual Report 2022 
 
 
 
03

Above:
John O’Reilly, 
Chief Executive

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewReinforcing our approach
to safer gambling is in our DNA

“ The Group looks 
to challenge and 
motivate all colleagues 
to deliver in a manner 
that is underpinned 
by our commitment 
to safer gambling.”

 Katie McAlister
 Non-Executive Director and Chair of the ESG & Safer Gambling Committee

Learn more about 
our commitment 
to safer gambling 
on pages 56-57

04

The Rank Group PlcAnnual Report 2022 
 
 
 
05

Above:
Grosvenor Casino 
Sheffield

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewWe are investing
in our venues

“ We are changing our 
casinos, making them 
more relevant and 
appealing to a broader 
audience through 
upgrading our product 
and F&B offer.” 

 Debbie Husband
 Managing Director, Grosvenor Venues

Learn more about 
our investments 
in our Business 
Performance review 
on pages 17-22

06

The Rank Group PlcAnnual Report 2022 
 
 
 
07

Above:
Grosvenor Glasgow  
Merchant City

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewDeveloping our digital
and cross-channel offer

“ We are excited by 
the roadmap ahead, 
as we look to bring 
the venues and 
digital experiences 
closer together.”

 Jon Martin
 Managing Director, UK Digital

Learn more about 
our strategy on 
pages 40-51

08

The Rank Group PlcAnnual Report 2022 
 
 
 
09

Above:
meccabingo.com

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverview10

The Rank Group PlcAnnual Report 2022Strategic Report

In this section:
We describe why we are confident that 
the improvements we are continuing 
to make to the customer proposition 
and the investments in our venues, 
alongside the gradually reducing impact 
of the pandemic, positions us well for 
the year ahead.

We also look at how we have 
strengthened our balance sheet and our 
understanding of what our customers 
want from the business.

12  Chair’s letter
14  Our business
16  Chief Executive’s review
26  CFO’s review
28  Our external environment 
32  How we create long-term value
40  Our strategy
52  Our key performance indicators
54   Our approach to ESG
72  Our business model
74   Risk management
82  Compliance statements
84  Alternative Performance Measures

11

Above:
Support Office, Maidenhead

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewChair’s letter

The Group has ended 
the year with a strong 
balance sheet, positive 
trading momentum and 
a leadership team 
committed to delivering 
sustainable value for 
all its stakeholders.

Alex Thursby
Chair 

Business updates

+14.2p

Earnings per share. 

+98%

Underlying Group LFL  
Net Gaming Revenue (‘NGR’) 
up on prior year.

+4%

Underlying NGR for our UK digital 
business driven by the performance of 
our Grosvenor and Stride legacy brands.

12

The Rank Group PlcAnnual Report 2022Dear Shareholders
It has been a year of recovery for the 
Group, particularly for our venues 
businesses. Clearly the pace of recovery in 
the UK has been below expectations, but 
the Board and I are confident that robust 
plans are in place to drive the required 
growth and improvements.

It has also been an important year for 
our UK digital business. The Mecca brand 
was successfully migrated onto the RIDE 
proprietary platform in January 2022 and 
the Grosvenor brand is due to migrate 
in Q1 2022/23. Following Grosvenor’s 
migration, all Group digital businesses 
will be operating on owned technology 
platforms providing greater agility and 
sophistication in responding to customer 
needs whilst delivering improved margins. 

Great progress has been made in the 
year in establishing a Group-wide ESG 
and safer gambling strategy. A set of 
performance measures have been agreed 
which will evolve alongside our various 
initiatives. The Group remains dedicated 
to a safer gambling environment for 
our customers.

The Group recognises the inflationary 
pressures facing UK consumers but is 
confident that the programme of planned 
improvements alongside the reducing 
impact of the pandemic will position 
it well for future growth. 

The Group has ended the year with a 
strong balance sheet, positive trading 
momentum and a refreshed leadership 
team committed to delivering sustainable 
value for all its stakeholders.

Regulation
Unfortunately, the UK Government’s 
White Paper for gambling reform is yet to 
be published. Having originally expected 
its publication before the end of 2021, 
multiple ministerial changes and more 
recently the appointment of a new Prime 
Minster have resulted in further delays 
to its publication.

The Rank team continues to work hard 
outlining modest proposals to modernise 
the UK land-based casino and bingo 
sectors and it’s still expected that the 
Group will benefit from the review when 
it concludes.

1.   Year-on-year comparisons for our venues 

are distorted by significant periods of closure, 
curfews and regional restrictions in the 2020/21 
financial year. The last comparable 12-month 
period that was unaffected by the COVID-19 
pandemic was the 12 months to 31 December 
2019 (‘CY 2019’) which provides a helpful 
comparison to performance levels.

13

Performance
Underlying Group LFL NGR was up 98% 
on the prior year, with our venues back 
open and our venues’ colleagues doing 
what they do best, entertaining and 
exciting our customers. 

Our venues are still in post COVID-19 
recovery, with underlying Group LFL NGR 
down 10% compared to our pre-pandemic 
performance1. We are confident that the 
Group’s targeted capital programme can 
drive growth in customer visits and, 
alongside delivering operational 
efficiencies, an improved performance. 

Our UK digital business also recovered in 
the year, with underlying Group LFL NGR 
up 4%, driven by the performance of 
Grosvenor and the Stride legacy brands 
which operate on the proprietary RIDE 
platform. The Board sees our digital 
business as a key provider of future 
growth for the Group.

Earnings per share (‘EPS’) was 14.2p, 
up from a loss per earnings of 16.5p in the 
prior year, due to our venues being back 
open and contributing positively to the 
Group. EPS before separately disclosed 
items was 4.3p.

Dividend
As we started the new financial year on 
1 July 2022, we saw the removal of the 
bank-imposed restriction on not paying 
our shareholders a dividend which was a 
condition of our bank financial covenant 
waiver put in place during the pandemic. 
As the Group’s performance continues to 
improve, we will reassess the Group’s 
approach to paying dividends to our 
shareholders. We expect to provide further 
clarity around the resumption of paying 
dividends at the time of the half year 
results announcement in January.

Board changes
During the year, we continued to strengthen 
our Board with the appointment of two 
new members.

On 1 May 2022, we welcomed Richard 
Harris to the Group as Chief Financial 
Officer (‘CFO’) and to the Board following 
the departure of Bill Floydd on 
31 December 2021. Richard brings 
extensive financial and operational 
experience which will be invaluable as 
Rank moves through the next phase of its 
transformation plan. I would like to take 
the opportunity on behalf of the Board to 
thank Bill for his excellent contribution to 
the Group as it navigated its way through 
the pandemic and to Simon Hay who took 
on the role of Interim CFO for the four 
months prior to Richard joining. 

On 23 June 2022, we were delighted to 
announce that Lucinda Charles-Jones 
joined the Board as a Non-Executive 
Director. Lucinda’s background in 
remuneration and people matters and 
experience of operating in regulated 
consumer-facing businesses will be a real 
asset to the Board.

We also said farewell to two long-serving 
Non-Executive Directors during the year. 
On 31 January 2022, Susan Hooper 
stepped down after serving over six years 
on the Rank Board. Susan also successfully 
chaired the ESG & Safer Gambling 
committee for four and a half years and 
was pivotal in ensuring ESG was considered 
in its wider form without losing our clear 
commitment to safer gambling. Katie 
McAlister was appointed Chair of the ESG 
& Safer Gambling Committee following 
Susan’s departure.

On 19 January 2022, following his 
acceptance to join the Board of Nueva 
Codere, Chris Bell stepped down from the 
Board after serving six and half years as 
Senior Independent Director. Following 
Chris’s departure, Karen Whitworth was 
appointed Senior Independent Director. 
Chris’s contribution to the Rank Board has 
been invaluable and we wish both Susan 
and Chris well for the future.

Thank you
The Group has emerged from the pandemic 
with a renewed focus and energy. There lie 
many opportunities ahead for the Group 
and its future success will not be possible 
without the unwavering passion and 
resilience of the Rank team. On behalf of 
the Board I would like to say thank to all 
7,600 colleagues for the part you play in 
delivering the Rank strategy.

Alex Thursby
Chair
17 August 2022

Learn more about 
our response to  
the Government’s  
Gambling Review:
www.rank.com/en/ 
responsibility

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur business

A unique blend of 
experiences, branded 
venues and digital 
channels in the UK 
and Spain.

Our branded 
venues and 
digital 
channels

64 Mecca branded venues
Mecca is Rank’s community-gaming 
brand for the British market. A national 
portfolio of 64 venues offering bingo, 
slot machine games, great value food 
and drink, and live entertainment.

52 Grosvenor branded venues
The UK’s largest multi-channel casino 
operator with 52 venues. The brand offers 
a range of casino table games, including 
roulette, blackjack, baccarat and poker 
as well as electronic roulette and slot 
machine games.

Mecca digital channels
The digital channels offer a range of 
popular games like bingo, a wide range 
of slot games and table games.

Grosvenor digital channels
The brand’s complementary digital 
channels offer many popular games, 
including its successful live casino, 
in addition to a sports betting offer.

9 Enracha branded venues
Enracha is Rank’s community-gaming 
business for the Spanish market. Nine 
venues offering a range of popular 
community games like bingo and poker 
as well as electronic casino and slot 
games, great value food and drink, 
and live entertainment.

Enracha digital channels
Enracha also has a small complementary 
digital offer.

64

14

52

9

The Rank Group PlcAnnual Report 2022Our digital 
only brands

The Group operates the market-leading 
digital bingo brand, YoBingo, to the 
Spanish market alongside its newer digital 
casino offer, YoCasino.

In addition to its established brands, 
the Group also operates multiple digital 
brands using a combination of proprietary 
and non-proprietary licensed software 
providing online bingo, casino and 
slot gaming.

Our aim is to provide a seamless, 
continuous and personalised customer 
experience across any device or venue 
they wish to visit.

In venues and 
online – 
extending the 
customer 
experience

Our markets

Split of LFL NGR – UK

Split of LFL NGR – Spain

 Venues £430.6m
 Digital £162.3m

 Venues £30.1m
 Digital £21.0m

15

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewChief Executive’s review

Our strong balance 
sheet enables continued 
investment in our 
Transformation 2.0 
programme which 
positions the Group 
well both for growth 
and for the anticipated 
regulatory reform to 
land-based gaming.

John O’Reilly
Chief Executive 

Business updates

+£40.4m

Underlying LFL operating profit of £40.4m 
compares with a loss of £82.4m in the 
prior year.

+275%

Grosvenor’s underlying LFL Net Gaming 
Revenue (‘NGR’) was up 275% compared 
to the prior year.

+15%

Increase in spend per visit at Mecca 
venues on the core mainstage bingo game. 

+£18.7m

Digital underlying LFL operating profit 
of £18.7m up from £3.1m in the prior year.

16

The Rank Group PlcAnnual Report 2022Strategic update
During the year, we took some time as 
a Board and executive team to revisit 
the Group’s purpose, ambition and 
strategic aims.

Purpose
Our overarching purpose of delivering 
exciting and entertaining experiences 
remains unchanged. However, the Board 
recognised that our purpose statement 
must reflect our commitment to ensuring 
that we meet the needs of all of our 
stakeholders in a sustainable way. 

Refreshed purpose statement:
To deliver exciting and entertaining 
experiences in safe, sustainable and 
rewarding environments. We will achieve 
this through reflecting the changing 
needs and expectations of our customers, 
communities and colleagues.

To excite and to entertain.

Ambition
Our stated Group ambition made reference 
to becoming a £1bn revenue international 
gaming business by 2023. The impact of 
the COVID-19 pandemic on our venues 
businesses has made this ambition 
unachievable within the timescale. 
Following the publication of the White 
Paper on UK gambling reform we will have 
a better understanding of our future 
growth trajectory and will restate our 
medium to long-term ambition.

Current trading and outlook
Overall, Group underlying NGR is running 
3% ahead of the prior year in the first 
seven weeks of 2022/23. Underlying 
Digital NGR has grown 12% in the seven 
weeks, with venues down 1%. Grosvenor 
venues NGR is down 4% year-on-year but 
with average weekly NGR in the seven 
weeks 11% ahead of Q4, with the gradual 
return of overseas customers to our 
London casinos more than offsetting 

the softer trading conditions outside of 
London. Mecca is seeing visits up 8% and 
NGR up 2%.

Trading conditions are likely to remain 
challenging in the months ahead with 
high inflation hitting consumer 
discretionary expenditure and inflationary 
cost pressures, particularly the further 
rise in energy prices in recent weeks, 
continuing to impact operating margins. 
However, the successful migration to 
proprietary technology within the digital 
business and the investment into the 
venues estate, will result in us being able 
to compete strongly in the coming year. 
Moreover, the strong balance sheet 
enables continued investment in our 
Transformation 2.0 programme which 
positions the Group well both for growth 
and for the anticipated regulatory reform 
to land-based gaming following the 
outcome of the UK Government’s review 
of gambling regulation.

NGR

Grosvenor venues
Mecca venues
Enracha venues
Digital
Underlying LFL2
Impact of venues closures 
and FX3
Underlying

Operating profit

Grosvenor venues
Mecca venues
Enracha venues
Digital2
Central costs
Underlying LFL2
Impact of venues closures 
and FX3
Underlying

2021/22
£m
296.6
134.0
30.1
183.3
644.0

–
644.0

2021/22
£m
45.1
(0.8)
8.1
18.7
(30.7)
40.4

2020/21
£m
79.2
53.8
15.9
176.4
325.3

4.3
326.8

2020/21
£m
(40.7)
(17.5)
0.6
3.1
(27.9)
(82.4)

Change
275%
149%
89%
4%
98%

95%

Change
(211)%
(96)%
1,233%
499%
9%
(149)%

(0.6)
39.8

(2.1)
(84.5)

(147)%

CY 20191
£m
364.1
175.7
31.6
144.0
715.4

18.6
734.0

CY 2019
£m
75.4
33.0
7.5
22.9
(34.6)
104.2

0.5
104.7

Change
(19)%
(24)%
(5)%
27%
(10)%

(12)%

Change
(40)%
(102)%
8%
(18)%
(11)%
(61)%

(62)%

1.   Year-on-year comparisons for our venues are distorted by significant periods of closure, curfews 

and regional restrictions in the 2020/21 financial year. The last comparable 12-month period that was 
unaffected by the COVID-19 pandemic was the 12 months to 31 December 2019 (‘CY 2019’) which the 
Group uses as a comparison to performance levels.

2.   Results are presented on a like-for-like (‘LFL’) basis which removes the impact of club closures, foreign 

exchange movements and discontinued operations.

3.  A full analysis of these adjustments can be found in the Alternative Performance Measures (‘APM’) section.

Business performance
Year-on-year comparisons for our venues 
are distorted by significant periods of 
closure, curfews and regional restrictions 
in the 2020/21 financial year. The last 
comparable 12-month period that was 
unaffected by the COVID-19 pandemic 
was the 12 months to 31 December 2019 
(‘CY 2019’) which the Group uses as a 
comparison to performance levels.

At a Group level, underlying LFL NGR 
of £644.0m was up 98% against the prior 
year. The largest growth was in Grosvenor 
venues which were subject to the most 
severe restrictions in 2020/21. In 
comparison to CY 2019, underlying 
LFL NGR was down 10%, reflecting the 
operating restrictions which were in place 
across the venues businesses in the first 
half and slower than expected recovery in 
our Grosvenor venues in the second half.

Underlying LFL operating profit of £40.4m 
compares with a loss of £82.4m in the prior 
year and a profit of £104.2m in CY 2019. 

Despite the continued strong focus on 
driving efficiencies across each of the 
businesses, inflationary cost pressures 
in the Grosvenor and Mecca UK venues 
businesses negatively impacted operating 
margins. The material increase has been in 
energy which more than doubled to £22.4m 
in UK venues. Based on current market 
prices, energy costs for FY23 would be 
approximately £46m. Prices for the first 
quarter of the year are fixed and known but 
there remains exposure to market volatility 
beyond September. A number of initiatives, 
including energy efficiency programmes, 
are underway to mitigate some of the 
impact of higher energy prices.

17

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewChief Executive’s review
Continued

Grosvenor venues
Grosvenor’s underlying LFL NGR was up 
275% compared to the prior year, where 
Grosvenor’s venues were either closed or 
operating under curfew. Compared with 
calendar year 2019, underlying LFL NGR 
was down 19% reflecting the continued 
impact from the pandemic, the slow return 
of overseas customers to our London 
casinos and the pressure on UK consumer 
discretionary expenditure.

All of Grosvenor’s 52 venues were 
operational throughout the period, 
however much of the year was impacted 
by COVID-19. In the first half of the year, 
despite social distancing and the required 
wearing of face masks, visitor numbers 
and revenues gradually improved. 
However, the emergence of the Omicron 
variant and the Government’s consequent 
Plan B measures saw NGR decline 
significantly at the end of Q2 and into Q3. 
Whilst all imposed COVID-19 restrictions 
were removed in late January, visitor 
volumes, particularly across the London 
estate of nine venues which account for 
over 38% of revenues in a normal trading 
year, remained very weak until late June 
when some improvement was seen. 

Average weekly NGR of £6.1m in Q1 
increased to £6.3m in Q2 as travel 
restrictions eased and revenues increased 
in our London casinos. In Q3 average 
weekly NGR fell to £5.3m with the impact 
of Omicron and very weak trading 
conditions in London. In Q4 average 
weekly NGR fell to just £5.1m, with the 
volume of overseas players into London 
only starting to pick up towards the end 
of the year. Compared with calendar year 
2019, London NGR was down 27% for the 
full year, with the rest of the UK down 13%.

The strongest performing venues were 
those in UK ‘staycation’ locations such as 
Brighton, Blackpool and Bournemouth and 
venues such as Bristol, Walsall, Sheffield, 
London Victoria (‘The Vic’) and Nottingham 
which have traded strongly, some on the 
back of development investment. 

The Grosvenor business continued to drive 
strong cost efficiencies throughout the 
year but with NGR falling 19% compared 
with CY 2019 and energy costs increasing 
significantly, the operating margin 
declined from 20.7% to 15.2% delivering 
an underlying LFL operating profit of 
£45.1m (operating loss of £40.7m in the 
prior year).

18

Key financial performance indicators

LFL2 NGR
London
Rest of the UK
Total NGR
Underlying LFL2 operating 
profit/(loss)
Underlying3 operating 
profit/(loss)
Total profit/(loss)

2021/22 
£m
296.6
101.6
195.0
296.6

45.1

45.1
60.6

2020/21 
£m
79.2
26.5
52.7
79.2

Change
275%
283%
270%
275%

CY 20191
364.1
138.7
225.4

Change
(19)%
(27)%
(13)%

(40.7)

(211)%

75.4

(40)%

(40.7)
(27.4)

(211)%
(321)%

1.   Year-on-year comparisons for our venues are distorted by significant periods of closure, curfews 

and regional restrictions in the 2020/21 financial year. The last comparable 12-month period that was 
unaffected by the COVID-19 pandemic was the 12 months to 31 December 2019 (‘CY 2019’) which the 
Group uses as a comparison to performance levels. Please refer to the Alternative Performance Measures 
section to find out how CY 2019 has been calculated. 

2.   Results are presented on a like-for-like (‘LFL’) basis which removes the impact of club openings, closures, 

acquired businesses, foreign exchange movements and discontinued operations.

3.  Before the impact of separately disclosed items.

During the year, Grosvenor recognised 
an impairment charge of £26.9m and an 
impairment reversal of £13.3m relating to 
a number of venues. 

Despite a disappointing year from a 
trading perspective, a number of key 
initiatives have been successfully 
delivered to accelerate the transformation 
of the Grosvenor business as it recovers 
from long periods of lockdown and other 
restrictions through the pandemic.

£6.2m has been invested in new electronic 
roulette terminals, gaming machines, 
tables and wheels during the year. The 
healthy table margin of 17.8% was the 
result of continued investment in the latest 
roulette wheels, tighter table management 
controls and enhanced science being 
applied to table opening plans. 

£5.3m has been invested in property 
development during 2021/22. 
Refurbishments were completed at Bristol, 
Blackpool, Walsall and Huddersfield to 
modernise the venues, add enhanced 
customer facilities including bars and 
restaurants, improve non-gaming lounge 
facilities and sports viewing areas, in 
addition to making improvements to 
gaming floors. An adult gaming centre 
licence has been added to additional space 
at the ground floor of the St Giles casino in 
Tottenham Court Road in readiness for the 
anticipated changes in casino regulations 
emanating from the UK Government’s 
current review of gambling legislation. An 
additional casino licence has been added 
to Grosvenor Nottingham providing an 
additional 20 gaming machines. 

Following extensive customer research, a 
new concept venue has been developed at 
the existing Merchant City site in Glasgow. 

The casino which opened shortly after 
the year end is more open and welcoming, 
providing more intuitive journeys for new 
customers. The venue presents a new 
Grosvenor brand logo and visual 
positioning to help underline the 
entertainment and excitement of the 
customer proposition. The venue has 
a bar, sports viewing areas, restaurant 
and gaming machine areas on the ground 
floor with a modern and vibrant gaming 
floor below. The new Glasgow Merchant 
City Casino is another important step for 
the Grosvenor brand in broadening the 
appeal of casinos to a larger audience 
of consumers.

A new customer safety model was trialled 
and successfully rolled out across the 
Grosvenor estate in November 2021. 
The model provides teams with data points 
on a daily basis which pinpoint customers 
requiring further review to ensure they 
are playing safely and within their means. 

The hospitality sector has experienced 
considerable labour market pressures 
since reopening. Within the casino sector, 
the particular pressure point has been 
around licensed gaming personnel of 
whom a large percentage were previously 
nationals from mainland Europe. With this 
provision of gaming colleagues having 
dried up due to Brexit, the Grosvenor 
business rolled out clearer career 
pathways under a new employee value 
proposition and established gaming 
academies across the UK to support the 
training of newly recruited colleagues and 
those looking to transfer from food and 
beverage and other positions into licensed 
gaming roles. Over 440 colleagues 
qualified as Grosvenor gaming colleagues 
during the financial year. 

The Rank Group PlcAnnual Report 2022“ It’s so great to  
talk to and meet our 
customers in our 
venues again.”
  Debbie Johnston

 General Manager, Grosvenor Glasgow 
Merchant City

Above:
Grosvenor Glasgow Merchant City

19

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverview 
Chief Executive’s review
Continued

Mecca venues
The impact of the pandemic has been 
severe on the bingo sector given the 
importance of an older cohort of customers 
to visitor numbers. Mecca’s LFL NGR 
increased 149% on the prior year but was 
down 24% on CY 2019 on visit volumes 
down 32%. 

Mecca witnessed a slow recovery from 
the pandemic with the biggest shortfall 
to pre-pandemic visitor numbers being 
amongst older customer segments. 
Compared with CY 2019, visitor volumes 
were down 32% in H1 at 2,548k. H2 
performance was affected by Omicron 
case numbers across the UK which further 
impacted the willingness of older 
consumers to attend indoor hospitality. 
Nevertheless, visitor volumes improved 
to 2,687k in H2, down 33% on CY 2019.

Mecca has competed hard for customer’s 
leisure time by cutting prices across a 
range of bingo sessions and guaranteeing 
strong prizeboards. Nevertheless, spend 
per visit on the core mainstage bingo 
game increased 15% on 2019 as customers 
utilised the increased value to buy more 
tickets in the game. Across the board 
spend per visit grew 13% on 2019 with 
gaming machine spend growing by 33% 
and food and beverage by 27%. Spend per 
visit on interval games declined 13% as 
expenditure transferred into the mainstage 
bingo game.

Enracha venues
The Enracha venues business in Spain 
recovered strongly in 2021/22 despite 
having COVID-19 restrictions on opening 
hours and on capacity levels until well into 
H2. Underlying LFL NGR of £30.1m was up 
89% against the prior year and down just 
5% against pre-pandemic CY 2019.

Impacted by the pandemic, operating 
restrictions and lowered consumer 
confidence about indoor hospitality, the 
volume of visits to Enracha was down 33% 
against CY 2019. However, this was largely 
offset by a 29% growth in the spend per 
visit. This growth in customer expenditure 
has largely been driven by 6% growth in 
gaming machine NGR despite visitor 
numbers being down by a third. The 
investment made to the machine offering 
across the Enracha estate prior to the 
pandemic has delivered strong returns 
and this has been further enhanced by 
the gradual rollout of a new machine 
management system which is providing 
enhanced metrics and insights into 
customer play.

20

Key financial performance indicators

LFL2 NGR
Total NGR
Underlying LFL2 operating 
profit/(loss)
Underlying3 operating 
profit/(loss)
Total profit/(loss)

2021/22 
£m
134.0
134.0

2020/21 
£m
53.8
55.5

Change
149%
141%

CY 20191
175.7

Change
(24)%

(0.8)

(17.5)

(95)%

33.0

(102)%

(0.8)
33.6

(18.9)
(22.7)

(96)%
(248)%

1.   Year-on-year comparisons for our venues are distorted by significant periods of closure, curfews 

and regional restrictions in the 2020/21 financial year. The last comparable 12-month period that was 
unaffected by the COVID-19 pandemic was the 12 months to 31 December 2019 (‘CY 2019’) which the 
Group uses as a comparison to performance levels. 

2.   Results are presented on a like-for-like (‘LFL’) basis which removes the impact of club openings, closures, 

acquired businesses, foreign exchange movements and discontinued operations.

3.  Before the impact of separately disclosed items.

The underlying LFL operating loss of 
£0.8m, reflecting both the fall in NGR and 
the £8.1m increase in energy costs in the 
year, compares with a £17.5m operating 
loss in the prior year and a £33.0m 
underlying LFL operating profit in 
CY 2019.

Seven loss making venues at lease end 
have closed in Q1 2022/23.

During the year, Mecca recognised an 
impairment charge of £20.9m relating 
to a number of venues.

Mecca Luton reopened in March 2022 
following a full redesign and refurbishment. 

This new Mecca concept venue provides 
for a wide range of entertainment 
experiences with bingo at the core. It is 
early days for Mecca Luton after a prolonged 
closure, but the customer reaction to the 
venue and the experience is very positive 
and we expect customer volumes and 
revenues to continue to build. 

Bingo venues continue to provide an 
important social amenity and, with the 
emergence from the pandemic, a 
strengthened Mecca team has a clear 
focus on accelerating the rate of year-on-
year growth, returning their venues to 
profitability in 2022/23.

Key financial performance indicators

LFL2 NGR
Total NGR
Underlying LFL2 operating 
profit/(loss)
Underlying3 operating 
profit/(loss)
Total profit/(loss)

2021/22 
£m
30.1
30.1

2020/21 
£m
15.9
17.5

Change
89%
72%

CY 20191
31.6

Change
(5)%

8.1

7.5
15.1

0.6

1,250%

7.5

8%

(0.2) (3,850)%
(0.8) (1,988)%

1.   Year-on-year comparisons for our venues are distorted by significant periods of closure, curfews 

and regional restrictions in the 2020/21 financial year. The last comparable 12-month period that was 
unaffected by the COVID-19 pandemic was the 12 months to 31 December 2019 (‘CY 2019’) which provides 
a helpful comparison to performance levels. 
 Results are presented on a like-for-like (‘LFL’) basis which removes the impact of club openings, closures, 
acquired businesses, foreign exchange movements and discontinued operations.

2 

3.  Before the impact of separately disclosed items.

The nine Enracha venues delivered an 
underlying LFL operating profit of £8.1m, 
an increase of 8% on CY 2019.

During the year, Enracha recognised an 
impairment reversal of £8.8m regarding 
a number of its venues.

The Rank Group PlcAnnual Report 2022“ Our bingo venues 
continue to provide 
an important social 
amenity.”
  Andy Crump
  Managing Director, Mecca Venues

Above:
Mecca Luton

21

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewChief Executive’s review
Continued

Digital
The digital business performed strongly 
in the year, delivering underlying LFL NGR 
growth of 4% and increasing underlying 
LFL operating profit of £18.7m up from 
£3.1m in the prior year.

Within the UK-facing brands, Mecca NGR 
declined 3% year-on-year whilst Grosvenor 
grew 7% and the Stride legacy brands 
grew 11%. The Stride legacy brands on 
the RIDE proprietary technology platform 
grew 31%, whilst those operating on 
third-party platforms fell 14% as other 
operators caught up with the affordability 
processes and restrictions introduced 
across Rank’s digital businesses in 2020. 

Yo and Enracha grew NGR by 4% despite 
marketing investment being down 51% 
against the prior year following the 
advertising and other restrictions 
introduced by the Spanish Government in 
May 2021. Unique active players were down 
19% as the volume of first time depositors 
halved, but the revenue per customer grew 
27% as retention rates improved and the 
value of new customers increased.

Mecca was successfully migrated to the 
RIDE proprietary technology platform 
in January 2022. The Grosvenor online 
business will be migrated in September 
2022, completing the successful 
integration of the Stride acquisition 
and freeing up significant development 
capability for new products, improved user 
journeys and enhanced omni-channel 
customer experiences within the 
technology roadmap. 

Key financial performance indicators

LFL1 NGR
Mecca
Grosvenor
Enracha/Yo
Other including Stride legacy brands
Total NGR
Mecca
Grosvenor
Enracha/Yo
Other including Stride legacy brands
Underlying LFL1 operating profit/(loss)
Underlying2 operating profit/(loss)
Total profit/(loss)

2021/22 
£m
183.3
66.9
49.8
21.0
45.6
183.3
66.9
49.8
21.0
45.6
18.7
18.7
4.2

2020/21 
£m
176.4
68.7
46.5
20.1
41.1
177.4
68.7
46.5
21.1
41.1
3.1
3.2
(11.3)

Change
4%
(3)%
7%
4%
11%
3%
(3)%
7%
0%
11%
503%
484%
(137)%

1.   Results are presented on a like-for-like (‘LFL’) basis which removes the impact of club closures and foreign 

exchange.

2.  Before the impact of separately disclosed items.

Within the international digital business, 
Enracha online was successfully migrated 
onto the Yo proprietary technology 
platform and in Q4 we launched Enracha 
Sports. A new Yo Sports service is in 
development for launch in H1. 

Passion Gaming, the online Indian rummy 
business in which Rank holds a 51% share, 
saw NGR grow 18% in the year as legal 
restrictions in Tamil Nadu and Kerala 
were eased. 

During the year, further improvements 
were made to the UK digital operating 
model with a strengthening of the 
software engineering hub in Cape Town, 
additional growth in the Mauritius 
operations teams and several key 
appointments across technology, 
marketing and commercial functions.

Cost synergies from the Stride acquisition 
totalled £10.2m in 2021/22 with a further 
£4.5m expected to be delivered following 
completion of the Grosvenor migration.

The business continues to develop and roll 
out additional safety mechanisms to help 
protect customers by ensuring they are 
playing within their means. Affordability 
journeys continue to be improved to 
reduce unnecessary friction for customers. 
A new markers of harm model has been 
introduced which enhances real time 
identification of potentially at-risk play, 
triggering an appropriate interaction with 
the customer.

22

The Rank Group PlcAnnual Report 2022“ Last year was 
transformational 
for the UK digital 
business.”
  Jon Martin
  Managing Director, UK Digital

23

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewChief Executive’s review
Continued

Strategic pillars
The Board reviewed Rank’s six strategic 
pillars and concluded that the key focus 
areas of driving our digital business and 
evolving our venues is still very much the 
priority. Our focus on developing our 
cross-channel offering has now 
progressed into how we can better provide 
a seamless cross-channel service to our 
customers which better meets their needs. 
It was also concluded that our fourth pillar, 
which highlighted the need to innovate, 
is now rooted in all our channel initiatives 
and therefore should not be a separate 
distinct pillar.

We wanted to ensure we have a fully 
embedded sustainable strategy and that 
what may be classed as ESG aims were not 
dealt with separately. As a result, our final 
two strategic pillars now fully embed our 
sustainability focus areas of customers, 
colleagues, communities and the 
environment.

Refreshed strategic pillars:

1.  Provide a seamless and tailored 

experience for customers across venues 
and online

2.  Drive digital growth powered by our 
proprietary technology and live play 
credentials

3.  Continuously evolve our venues estate 
with engaging propositions that appeal 
to both existing and new customers
4.  Be passionate about the development 
and wellbeing of our colleagues and 
the contribution we make to our 
communities

5.  Build sustainable relationships with our 
customers by providing them with safe 
environments in which to play

For details of our strategic initiatives 
in the year please refer to Our Strategy 
section on page 40. 

Sustainability
In January 2022, we issued our first-ever 
Responsible Business Report which 
outlined our ESG commitments.

We have continued to build on the good 
foundations set out in the January report 
and are pleased to report for the first time 
on our achievements within our corporate 
strategy. We have identified key 
performance indicators against each area 
of focus to enable us to report more 
broadly on our social and environmental 
impacts alongside our financial reporting 
calendar.

A comprehensive 2022 Responsible 
Business Report will be published in 
September and will be available to view 
and download from our corporate website, 
www.rank.com.

Regulatory update
We continue to await the publication of the 
Government’s White Paper for gambling 
reform. Originally scheduled to be 
published before the end of calendar year 
2021, ministerial changes in late 2021 
contributed to a series of delays 
throughout the first half of 2022, which 
culminated in June with another key 
ministerial change in the Department for 
Digital, Culture, Media and Sport (‘DCMS’) 
and the Government-wide suspension of 
any new legislation or policy, prior to the 
appointment of a new Prime Minister. 

Our understanding is that the publication 
of a White Paper is likely to be followed by 
a series of Gambling Commission 
consultations relating to specific policy 
recommendations. The timeline for these 
consultations is unconfirmed but likely 
to begin soon after the White Paper 
is published. 

Over the course of the past year, we have 
worked hard to articulate our modest 
policy proposals with key parliamentary 
stakeholders, principally in terms of 
land-based reforms for casinos and bingo 
clubs, but also for sensible digital policy 
decisions.

“ Our overarching 
purpose of 
delivering exciting 
and entertaining 
experiences 
remains.”

John O’Reilly
Chief Executive 

Below:
John O’Reilly, Katie McAlister 
and Alex Thursby

24

The Rank Group PlcAnnual Report 2022Above:
Richard Harris

In terms of our casinos, we proposed 
a sliding scale (based on size of venue) 
for increased numbers of slot machines 
across UK casinos which would enable all 
venues to better cater to customer demand 
whilst preserving the character of a UK 
casino. We remain hopeful of deregulation 
in terms of slot machine numbers and 
believe that the sliding scale model is 
the most effective solution to ensure 
consistent and even-handed reform in line 
with the Government’s original objectives. 
We have also proposed the availability of 
Random Number Generator based product 
on terminals in our clubs, along with the 
provision of sports betting which would 
help to ensure UK casinos start to catch up 
with what is widely available throughout 
the world. A solution to the issue of 
providing credit for High Net Worth 
individuals is important, particularly in 
our London casinos, and we have argued 
that any solution in this space must apply 
equally to all venues which compete for 
overseas customers. 

Our proposals for land-based bingo reforms 
have been similarly modest. The existing 
‘80:20’ rule, which requires 80% of our 
machine mix in clubs to be increasingly 
obsolete Cat C or Cat D machines in order 
to provide the 20% balance of more 
popular B3 machines, is archaic. We have 
proposed the rule be removed and that the 
ability to offer side-bets on the main stage 
game of bingo be permitted. We continue 
to work with DCMS and to seek further 
engagement from the UK Gambling 
Commission in order to ensure that these 
modest reforms are fully understood and 
can be implemented.

Our UK digital business will likely 
be impacted by changes to the digital 
elements of the White Paper 
recommendations. We have argued 
against the imposition of a statutory levy 
and against the blanket banning of free 
bets, both of which would curtail our 
competitive abilities. We hope that any 
changes to affordability thresholds and 
online slot limits will provide a line in the 
sand which sensibly allows customers and 
operators to adjust to changes and deliver 
a safer gambling consistent experience 
without further regulatory creep. 

Management changes
During the year we made a number of 
key appointments to the executive team. 

On 1 May 2022, Richard Harris joined 
the Group as Chief Financial Officer 
(‘CFO’). Richard joined us from London 
estate agents Foxtons Plc where he had 
been CFO for three years. Prior to joining 
Foxtons, Richard was Group Financial 
Controller for Laird plc.

On 2 May 2022, Enric Monton Montero 
joined us as Managing Director of Rank 
International, our Spanish venues and 
digital business. Enric has over 20 years 
of experience in the Spanish land-based 
and digital betting and gaming sector, 
most recently as Managing Director 
of Cirsa’s Latin America business.

Debbie Husband was appointed Managing 
Director of the Grosvenor venues business 
on 3 May 2022. Debbie was previously 
National Operations Director for Grosvenor 
having joined the Group from Travelodge 
in September 2017.

Andy Crump joined the Group as Mecca 
Managing Director on 3 May 2022. Andy 
joined us from Marks and Spencer where 
he was Head of Hospitality Operations 
with P&L responsibility for over 400 cafes, 
bakeries and deli counters. Prior to Marks 
and Spencer, Andy spent 14 years in senior 
operational roles with Punch Taverns. 

Emma Morning, who joined the 
transformation programme office in 2019 
having previously worked with KPMG in 
the UK and Australia in various consulting 
roles, was promoted to the executive team 
during the year as Transformation and 
Strategy Director. 

On 12 September 2022, Hazel Boyle will 
join the Group as Chief People Officer. 
Hazel joins us from Future plc, where she 
was most recently their Chief People 
Officer. Hazel brings a wealth of corporate 
experience and extensive knowledge of 
managing change and transformation 
across large groups, with a strong focus 
on talent management and development.

The new members of the executive team 
bring renewed energy to the transformation 
of the Group.

John O’Reilly
Chief Executive Officer
17 August 2022

For more information 
on Richard Harris’ 
appointment, see 
page 103

25

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewCFO’s review

For the 12 months 
ended 30 June 2022 
NGR increased by 95% 
to £644.0m due to the 
impact of COVID-19 
enforced venue closures 
and operating restrictions 
in the prior year.

Richard Harris
Chief Financial Officer

Business updates

+£82.1m 

Increase in operating profit with our 
venues back open, from an operating 
loss of £92.9m in the prior year.

+14.2p

Increase in basic EPS from (16.5)p 
in the prior year.

26

The Rank Group PlcAnnual Report 2022Within this section all prior year 
comparatives are to the year ended 
30 June 2021. 

Reported net gaming revenue 
(‘NGR’)
For the 12 months ended 30 June 2022 
NGR increased by 95% to £644.0m due 
to the impact of COVID-19 enforced venue 
closures and operating restrictions in the 
prior year.

Operating profit
With our venues back open, operating 
profit grew to £82.1m, from an operating 
loss of £92.9m in the prior year.

Separately disclosed items (‘SDIs’)
SDIs are items that are infrequent in 
nature and/or do not relate to Rank’s 
underlying business performance.

Total SDIs for the year ended 30 June 2022 
were £46.2m.

The key SDIs in the year were as follows:

 – Net VAT receipt of £77.1m (net of costs) 
plus the associated interest of £5.6m 
concerning a long-standing VAT claim 
regarding gaming machines during the 
period April 2006 and January 2013;
 – Impairment charge of £47.8m relating 
to a number of Grosvenor and Mecca 
venues;

 – An impairment reversal of £22.0m 

regarding a number of Grosvenor and 
Enracha venues following an improved 
current result and forecasted outlook; 
 – £10.4m release of a property provision 

created during the COVID-19 pandemic 
recognised to cover the Group 
becoming liable to make potential 
payments under a property arrangement 
if tenants defaulted;

 – Amortisation costs of £11.7m relating to 
the acquired intangible assets of Stride 
and Yo brands; 

 – Closure costs of £4.7m regarding the 

closure of a number of Mecca venues; and

 – Profit on disposal of £8.8m relating to 
additional proceeds from the disposal 
of the Belgium casino.

Further details regarding the SDIs can be 
found in note 4 of the financial statements.

Cash flow and net debt 
As at 30 June 2022, net debt was £162.6m. Debt comprised £78.8m in term loans and 
£181.7m in finance leases, offset by cash at bank of £97.9m. In the period, the Group 
repaid £29.6m of the term loan in line with the loan’s agreed amortisation schedule.

The Group finished the prior year with net debt for covenant purposes of £65.5m. 
Following the receipt of the VAT repayment in December 2021 and the Group’s venues 
back open generating cash we finished the year with net cash for covenant purposes 
of £6.7m.

Operating profit from continuing operations
Operating profit from discontinued operations
Depreciation and amortisation
Working capital
Other
Cash inflow/(outflow) from operations
Capital expenditure
Net interest and tax
Lease principal payments
Cashflows in relation to SDIs
Net free cash flow 
Share capital issued
Business acquisition and other
Business disposal
Total cash inflow
Opening net cash/(debt) pre IFRS 16
Closing net cash/(debt) pre IFRS 16
IFRS 16 lease liabilities
Closing net (debt) post IFRS 16

2021/22 
£m
39.8
–
67.4
(6.2)
(0.3)
100.7
(40.6)
(16.2)
(53.7)
70.6
60.8
–
(0.7)
8.8
68.9
(49.8)
19.1
(181.7)
(162.6)

2020/21 
£m
(84.5)
1.5
71.2
(9.2)
(0.2)
(21.2)
(22.2)
(16.3)
(31.8)
(5.9)
(85.6)
68.1
(0.5)
25.2
7.2
(57.0)
(49.8)
(206.9)
(256.7)

Taxation
The Group’s underlying effective 
corporation tax rate in 2021/22 was 23.5% 
(2020/21: 15.6%) based on a tax charge of 
£6.2m (excluding impact of rate changes 
on deferred tax) on underlying profit 
before taxation. This is higher than the 
Group’s anticipated effective tax rate of 
17-19% for the year mainly as a result of 
lower than forecasted profits in overseas 
jurisdictions taxed at lower rates than 
the UK. 

The underlying effective corporation tax 
rate for 2022/23 is expected to be 16-18%, 
being below the UK statutory tax rate. The 
tax rate is driven by some overseas profits 
being taxed at lower rates than the UK 
and Maltese tax credits associated with 
dividend payments to be received in 
2022/23.

Earnings per share (‘EPS’) 
Basic EPS grew to 14.2p from (16.5)p in the 
prior year. Underlying EPS grew to 4.3p 
from (20.1)p in the prior year. For further 
details refer to note 10 of the financial 
statements. 

Cash tax rate
In the year ended 30 June 2022, the Group 
had an effective cash tax rate of 13.3% on 
total profit before taxation (2020/21: (1.3)%). 
The cash tax rate is lower than the 
effective tax rate due to the utilisation of 
losses arising in 2020/21 to offset profits 
in 2021/22 resulting in a reduction in cash 
tax due.

The Group is expected to have a cash 
tax rate of approximately 1-3% in the year 
ended 30 June 2023. This is lower than 
the effective tax rate because of utilisation 
of brought forward tax losses and Maltese 
tax credits expected to be received in 
2022/23.

Net financing charge
The £13.4m underlying net financing 
charge for the year ended 30 June 2022 
was in line with the prior year’s charge. 
The underlying net financing charge 
includes £6.7m of lease interest calculated 
under IFRS 16.

On a statutory basis, the Group had an 
effective tax rate of 22.7% (2020/21: 9.7%) 
based on a tax charge of £16.9m and total 
profit of £74.3m. This is higher than the 
effected tax rate on underlying profit 
because of certain separately disclosed 
items which do not result in a tax credit.

Further details of the tax charge are 
provided in note 6 of the financial 
statements. 

Richard Harris
Chief Financial Officer
17 August 2022

27

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur external environment

Through understanding 
the markets in which we 
operate, and our customers’ 
needs and expectations, 
we can continually drive 
improvements to our 
customer experience in 
a way that delivers value 
to all our stakeholders. 

Working across 
disciplines and 
geographies to improve 
the customer experience

28

Above:
Sarah Powell and Katie McAlister

The Rank Group PlcAnnual Report 2022Meeting the changing 
needs of our customers

Customer insights
Our purpose is in part driven by meeting 
the changing needs and expectations 
of our customers.

Through customer insights we can 
understand how and what we need to 
do to deliver exciting and entertaining 
experiences.

Mecca venues
Mecca is our highly-trusted and 
community-focused land-based brand 
known for the friendliness of our 
colleagues and opportunities to win big.

 – Bingo has relevance and appeal to 

approximately 30% of the population 
but needs to evolve to meet their 
changing needs. 

 – Overall, the bingo market continues 

to consolidate.

 – There is a desire for new experiences 
that are engaging, safe and value 
for money.

 – There is a desire for more accessible, 

modern and lively bingo venues 
complemented by an enjoyable food 
and beverage offer.

 – Post the COVID-19 pandemic the 

returned younger players are playing 
more often but the older players are 
playing less.

 – Average Mecca customer age is 44 
years; however, the most frequent 
customers are females between 60 
and 70 years old.

Customer analysis
Female

73%
New

15%
Electronic Bingo (Max Bingo)

39%
<35 years

39%
Recreational

Male

27%
Existing

85%
Paper Bingo

61%
>35 years

61%
Higher frequency

88%
Cross-channel customer

12%
Venues only customer

24%

76%

Grosvenor venues
 – Approximately 8% of the UK population 
visit casinos at least once a year, though 
an additional 12% would consider 
visiting a casino if the offer was different 
to what they perceive a casino to be.
 – There is a desire for fun, enjoyable, 

friendly and welcoming experiences 
in a safe and secure environment.

29

 – There is a need for more modern and 

innovative experiences without losing 
the thrill and excitement of playing 
in a casino. 

 – Average Grosvenor customer age is 

39 years; however, the customers that 
visit the most and have higher levels 
of spend are over 56 years old.

 – Male to female split for Grosvenor’s 

customers is 4:1.

Customer analysis
Female

27%
New

Male

73%
Existing

65%
Occasional and casual

35%
Core and higher spending

89%
<35 years

11%
>35 years

66%
Cross-channel customer

34%
Venues only customer

5%

95%

Enracha venues
Enracha is our Spanish land-based 
venues brand providing a predominantly 
bingo-based gaming experience. 

 – During 2019, before the COVID-19 

pandemic, 2.4m people visited a bingo 
venue in Spain. This number decreased 
to 1.4m during 2020. Venues bingo in 
Spain has relevance and appeal to 
approximately 6% of the Spanish 
adult population.

 – Following recent regulatory restrictions 
where the size of available prizes has 
been reduced, customers now value 
more the great customer service and 
seamless customer journeys.

 – There is a need for state-of-the-art 
electronic gaming areas which are 
comfortable and modern, complemented 
by additional games such as customised 
jackpots and loyalty card functionality. 
 – Enracha’s biggest customer group is the 
26 to 35 years category, representing 
over 23% of total customers, but 
generating only 12% of total visits. 
Whereas customers over 65 years 
represent 14% of the customer base, 
but generate 29% of our visits. 

 – The most loyal and frequent Enracha 
customers are females over 65 years, 
who generate 19% of our total visits, 
with an average of 1.5 visits per month.

 – Male to female split for Enracha’s 

customers is 1:1.

UK Digital bingo
 – 2% of the UK population play online 

bingo each month; the growth 
opportunity that exists within this 
segment remains significant.
 – Customers are looking for their 

experience to be safe and secure, where 
it is easy to receive winnings, where 
they have fun and more chances to win. 

 – The experience needs to be intuitive and 
easy for customers to use. This includes 
having a reliable app which provides 
great, simple user experiences.
 – There is a growing demand from 

customers for variety, whether that be the 
promotions that cater for a wider range 
of budgets, or the games and features 
available. Customers are wanting more 
interactive and free-to-play mechanics 
that allow their money to go further.
 – Customers expect safer gambling to be 
embedded across their experience with 
the provision of safer gambling tools 
available upfront in their customer 
journeys.

 – The average online bingo player age 
is 39 years, slightly older than that for 
Mecca at 38 years.

UK Digital casino
 – 4% of the UK population play online 

casino each month, with opportunities 
for growth specifically around slots 
and poker.

 – There is a desire for great looking sites 

which offer the best in new games along 
with strong promotions.

 – Providing exciting and entertaining 
experiences and being a brand that 
listens to customer feedback and meets 
their needs is important to players, as 
is the need to reward loyalty and offer 
opportunities to win big.

 – Customers have a preference for sites 
that provide tools to help them control 
their spend and where there is swift and 
seamless payment of winnings.

 – The average online casino player age 
is 37 years, younger than that for 
Grosvenor at 41 years.

What this means for Rank 
Rank is focused on the continuous 
development of new games and formats to 
further excite and entertain its customers. 
Refer to pages 44 to 47 for further details 
of how we are our building digital 
capability and scale and evolving our 
venues proposition. 

Cross-channel 
 – With its 125 venues, Rank is uniquely 
placed to provide a cross-channel 
experience for both bingo and 
casino customers. 

 – Cross-channel customers tend to have 
higher level of engagement and loyalty 
than single channel customers.
 – With only 12% of our UK venues 

customers playing with us both in 
venue and online there is significant 
opportunity for the Group to grow its 
cross-channel customer base. 

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur external environment
Continued

Improving the customer  
experience in 2022

“ Only 4% of the 
population visit a casino 
– we need to make our 
venues the go-to place 
for everyone who wants 
to be entertained.”

“ There is a need for more 
modern and innovative 
experiences without 
losing the thrill and 
excitement of playing 
in a casino.”

“ Responsible 
gaming sits at 
the heart of our 
customer offer.”

“  Bingo has 
relevance and 
appeal to c.30% 
of the population 
but needs to evolve 
to meet their 
changing needs.”

30

Above:
Grosvenor Glasgow Merchant City

The Rank Group PlcAnnual Report 2022In Spain, the Government passed a Royal 
Decree that imposed restrictions on online 
gaming related to advertising and 
responsible gambling, the key provisions 
of which came into force on 1 May 2021. 
This followed on from initial measures 
introduced earlier in 2020 to restrict 
online gaming advertising in light of the 
COVID-19 pandemic. In addition, we expect 
a further Royal Decree on safer gambling 
to be published in the next few months. 

In July 2021 a new Act was passed on 
measures to prevent and fight tax fraud, 
which limits cash payments in Spanish 
venues.

What this means for Rank
Regarding its UK land-based operations, 
Rank is seeking harmonisation of the 1968 
Act and the 2005 Act relating to casinos, 
specifically the ability to provide a more 
appropriate level of gaming machines 
across its 51 casinos licensed by the 
1968 Act. 

For our UK bingo venues business, 
Rank is seeking removal of the restriction 
surrounding the number of Category B3 
machines permitted in each bingo venue 
along with certain other constraints which 
should result in product innovation and 
therefore a better experience for our 
Mecca customers.

For our UK-facing digital business, the 
political debate continues around player 
protection checks and we remain engaged 
and informed on developments through 
our own efforts and via the industry 
trade association.

Rank considers its regulators as a key 
stakeholder with whom engagement 
continues to be important (please see 
page 38 for more information about how 
we engage with them). We will continue to 
engage and evolve our approach to player 
protection and consumer fairness. 

Operating in highly 
regulated geographies

Working closely 
with regulators

Great Britain 
Rank operates venues under its Mecca 
and Grosvenor Casinos brands across 
Great Britain. 

The venues bingo and casino markets are 
well established and are highly regulated. 

Unlike Mecca, there are a limited number 
of casino licences in Great Britain which 
are allocated to certain permitted areas. 

Rank operated licences
Rank dormant licences
Total licences
Rank operated venues

Casino
71
7
78
521

Bingo
63
n/a
63
63

1.   Excludes casino licence operated from Mecca 

Oldbury. 

Rank operates its UK customer-facing 
digital business through Gibraltar, 
Alderney and UK online gaming licences. 

Spain 
Rank operates venues under its Enracha 
brand across Spain through Spanish 
gaming licences. 

Like Great Britain, the Spanish venues 
market is a regulated and mature market. 

Rank’s Yo and Enracha digital brands 
are operated through Spanish online 
gaming licences.

India 
Through a joint venture, Rank operates 
Passion Gaming, an online rummy 
business in India. 

What this means for Rank 
Our bingo and casino venues in England, 
Scotland and Wales accounted for more 
than 74% of Group revenue pre-COVID-19.

In addition, the majority of Rank’s digital 
customers are based in Britain. 

Pre-pandemic, our core market has 
provided a relatively stable environment 
for gaming and betting by comparison 
with many other jurisdictions around 
the world. 

We work closely with our regulators to 
uphold and drive forward the standards 
expected of our industry in an ever-
evolving regulatory landscape and 
enforcement-led regulator approach. We 
are committed to operating in compliance 
with all relevant legislation, regulations 
and licensing requirements. 

The UK Government launched its planned 
review of gambling legislation in 
December 2020. The review focuses 
heavily on online regulation but also 
recognises the need to ensure that the 
regulation of land-based gambling is 
appropriate for today’s consumer and 
equitable, relative to online regulations. 
It is critical for the future of the industry 
that the right balance, evidence and 
proportionality is applied during this 
review. In its Call for Evidence, to which 
we responded, the Government 
highlighted that problem gambling has 
been stable in the UK for many years. 
However, as an industry we must ensure 
that we continue to do all we can to protect 
vulnerable customers whilst also ensuring 
we provide the best experience to the vast 
majority of customers who never 
experience any harm. The Government’s 
White Paper on gambling reform is 
anticipated in the next few months.

In the last 12 months, the UK Gambling 
Commission (‘Commission’) has published 
its consultation responses on three areas: 
Remote Customer Interaction, Regulatory 
Panel Reform, and Licensing, Compliance 
and Enforcement Policy. In particular, 
under its conclusion to the customer 
interaction consultation, the Commission 
moved to implement minimum player 
protection standards that will be 
considered by the Government as part 
of the ongoing review referenced above. 
It also determined that new requirements 
to ensure that online gambling businesses 
do more to identify and take a more 
tailored approach to customer interactions 
to further protect customers at risk of 
harm published as guidance in June 2022 
must be implemented in September 2022. 
During the year, we were also required 
to implement new remote technical 
standards requirements that came into 
force in October 2021 in relation to display 
of transactions, auto-play functionality, 
time requirements and reality checks 
and responsible product design.

31

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewHow we create long-term value

Relevant disclosure
Company purpose (see inside cover and pages 17 and 98)
Our business model (pages 72 to 73)
Our strategy (pages 40 to 51)
Engagement with regulators and legislators (page 38)
Colleagues (pages 59 to 61)
Inclusion and diversity (page 61)
Employee engagement (page 36)
Non-financial reporting (page 83)

Customer engagement (page 35)
Supplier engagement (page 39)
Engagement with regulators and legislators (page 38)
Responsible payment practices (page 39)
Anti-bribery and corruption (page 59)
Modern slavery (page 39)
Community engagement (page 37)
Establishing the ESG & Safer Gambling Committee (page 56)
TCFD disclosures (page 70)
Rank Cares (page 71)
Brands (pages 14 and 15)
Culture and values (pages 60 and 73)
Engagement with regulators and legislators (page 38)
Whistleblowing (page 59)
Internal financial controls (page 108)
Shareholder engagement (page 39)
Annual General Meeting (page 89)
Rights attached to shares (page 145)
Voting rights (page 145)

Examples of how principal decisions in 
2021/22 took into account stakeholder 
interests can be found on pages 33 and 34. 
Other examples of Board engagement can 
be found within the ‘Stakeholder 
engagement’ section on pages 35 to 39.

The Board performed its duties by, 
amongst other things, discussing the 
following matters:

 – a full review of the Group’s strategy, 

purpose and values, particularly in light 
of the impact of the pandemic on the 
business and its continued recovery. 
Please see pages 40 to 51 for more 
information. 

 – continued development of Rank’s ESG 
strategy following findings from the 
materiality assessment conducted during 
2020/21. Please see pages 54 to 71 for 
more information. 

 – capital expenditure and investment 

opportunities. Please see pages 34 and 
99 for more information. 

 – updates to the Group’s corporate risk 

register and principal risks. Please see 
pages 74 to 81 for more information.
 – the impact of increasing energy prices 
and inflationary pressures. Please see 
page 17 for more information. 

 – regulatory change impacting the Group, 

implemented during the year and 
anticipated in the forthcoming year. 
Please see pages 16 to 25 for more 
information.

Section 172 statement
S172 factor
The likely consequences of any decision 
in the long term

The interests of the Company’s employees

The need to foster the Company’s 
relationships with suppliers, customers 
and others

The impact of the Company’s operations 
on the community and the environment

The desirability of the Company 
maintaining a reputation for high 
standards of business conduct

The need to act fairly between members 
of the Company

In accordance with Section 172(1) 
Companies Act 2006, the Company’s 
Directors must act in a way that they 
consider, in good faith, would be most likely 
to promote the success of the Company for 
the benefit of its members as a whole, and 
in doing so have regard (amongst other 
matters) to the range of factors set out in 
section 172(1)(a) to (f) of the Companies Act, 
including the interests of stakeholders. 

Many of the Board’s principal decisions 
were taken in direct response to the Group’s 
continued recovery from the pandemic and 
review of its strategy, as well as the impact 
of increasing inflationary pressures in the 
latter half of the year. In taking such 
decisions it carefully considered 
stakeholders, and the information it 
received through engagement, and how 
each such decision would impact on the 
success of the Group, with due regard to 
the other matters set out in section 172(1)
(a) to (f) of the Companies Act 2006. 
This was particularly relevant in relation 
to its discussions and decision-making 
on (i) its revised purpose and the refresh 
of the Group’s strategic pillars with a view 
to ensuring sustainable growth, 
(ii) development of the Group’s ESG 
framework and strategy, and (iii) capital 
investments, each as described on 
pages 98 to 99.

32

The Rank Group PlcAnnual Report 2022Above:
Jonathan Plumb, Karen Whitworth 
and Richard Harris

33

Above:
John O’Reilly, Jon Martin 
and Alex Thursby

Principal decisionRefreshed purpose and strategy ContextDuring the year, the Board revisited and discussed with management the Group’s purpose, ambition and strategic aims to determine whether these continued to be fit for purpose as the Company recovers from the pandemic and embeds sustainability.Decision-making processThe Board reviewed Rank’s strategic pillars. It discussed Rank’s position within the gambling industry and the wider leisure industry and considered market trends and competitor analysis. It also reflected on economic conditions and the outlook as Rank recovers from the impact of the pandemic. The Board wanted to ensure that Rank has a fully embedded sustainability strategy and also considered the impact of the UK Government’s Gambling Act 2005 review.The Board discussed revised five-year plans presented by each area of the business. It determined that the key focus areas of driving our digital business and evolving our venues is still very much the priority. It concluded that the business’ focus on developing our cross-channel offering has now developed into how we can better provide a seamless cross channel service to our customers which better meets their needs. Key stakeholder considerationsCustomers – player protection, customer experience and relevance of offeringOur people – opportunities for progression, inclusion & diversity, opportunities to share ideas and make a difference and wellbeingCommunities – positive community impact and employmentRegulators and legislators – openness and transparency, safer gambling, policy and gambling regulatory changeShareholders & Investors – strategy, performance and outlook, corporate governance and ESG Suppliers – robust business, long-term partnerships and a collaborative approachKey ESG considerationsEnsuring that the strategic pillars fully embed our sustainability focus areas of customers, colleagues, communities and the environment.Actions and outcomesThe Board approved:  –A refreshed purpose statement – to deliver exciting and entertaining experiences in a safe, sustainable and rewarding environment.  –Refreshed strategic pillars:  1. Provide a seamless and tailored experience for customers across venues and online 2. Drive digital growth powered by our proprietary technology and live play credentials 3.  Continuously evolve our venues estate with engaging propositions that appeal to both existing and new customers 4.  Be passionate about the development and wellbeing of our colleagues and the contribution we make to our communities 5.  Build sustainable relationships with our customers by providing them with safe environments in which to playImpact of these actions on the long-term success of the CompanyA strong purpose and clear strategic pillars that resonate with all stakeholders creates a combined vision, positioning the Company to create long-term value and sustainable growth. The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewHow we create long-term value
Continued

Above:
Grosvenor Glasgow Merchant City

Above:
Grosvenor Glasgow Merchant City

34

Principal decisionGrosvenor, Glasgow Merchant City redevelopment ContextThe Board commenced the 2021/22 financial year focused on initiatives to drive growth including by way of venue redevelopment. Glasgow Merchant City was identified as one such venue. Decision-making processFollowing extensive customer research and insights work that had commenced in 2019/2020, and as part of the Transformation plans, the Chief Transformation Officer and Venues Managing Director presented to the Board redevelopment plans for Glasgow Merchant City. The Board challenged management to ensure that it had considered the views of all key stakeholders in developing the plans. This included local authority and licensing considerations, relationships with suppliers, colleague views and the overall anticipated return on investment. It discussed the potential impact of land-based reforms under the UK Government’s Gambling Act 2005 review on the property. It also discussed the role of this redevelopment in Grosvenor’s overall strategy, noting that the proposition would be a new concept casino and the need therefore to evaluate and reflect on learnings in order to inform further Grosvenor venues investments. Under the Board’s delegated authority the Finance Committee reviewed and approved the final capital expenditure for the Merchant City redevelopment. Key stakeholder considerationsCustomers – player protection, customer experience, relevance of offering and health & safetyOur people – opportunities for progression, opportunities to share ideas and make a difference, health & safety and wellbeingCommunities – positive community impact and local employment Regulators and legislators – compliance with laws and regulations, safer gambling, policy and gambling regulatory changeShareholders & Investors – strategy, performance and outlook, corporate governance and ESG Suppliers – robust business, long-term partnerships and a collaborative approach Key ESG considerationsCustomer – engagement informed development plans, safer gambling, customer service, product quality and health & safetyColleague – engagement, training, ongoing opportunities for developmentEnvironment – energy-efficient approach, such as to lighting and air conditioningCommunity – impact on local environment, redevelopment is aligned with and builds on local area investmentActions and outcomesThe Board challenged the business to consider how the redevelopment aligns and will continue to align with the strategic pillars. Management to report back on initial customer feedback, venue performance following reopening and how this redevelopment will inform other similar investments. Impact of these actions on the long-term success of the CompanyThe Board recognises the need to continuously evolve the venues estate with engaging propositions that appeal to both existing and new customers in order to create long-term value and sustainable growth.The Rank Group PlcAnnual Report 2022Stakeholder engagement

We believe that to secure our long-term 
success, we must take account of what 
is important to our key stakeholders. 
This is best achieved through proactive 
and effective engagement, which helps 
us to identify and focus on the issues that 
matter most and factor stakeholders’ 
views into our decision-making. Active 
stakeholder engagement is a key part 
of how we manage risks and unlock 
opportunities.

While the majority of engagement with stakeholders takes place 
within the business divisions and is led by divisional management, 
the Board engages directly with certain stakeholders. The 
Directors are also kept regularly appraised of all stakeholders’ 
views through divisional reports to the Board, so that Directors 
are able to have regard to such views in their decision-making, 
as illustrated by reference to various stakeholders’ interests in 
our Section 172(1) statement on page 32 and the case studies on 
pages 33 and 34. We also engaged with our key stakeholders in 
conducting the materiality assessment that shaped and informed 
our ESG strategy (please see page 55 for more information). 

Understanding and balancing the respective needs and 
expectations of our stakeholders over the past year has been 
as important as ever and we remain committed to doing so. 

Above:
Mecca Luton

35

Customers
Ensuring our customers are at the heart of our decision-making 
is crucial to our strategy. Understanding their changing needs, 
preferences and behaviours helps us to ensure that our offering 
remains safe, fair, current and appealing.

Key areas of consideration
 – Player protection
 – Customer experience
 – Relevance of offering 
 – Health, safety and wellbeing

How we engage
We host, serve and engage with our customers each and every day 
by means of digital interfaces and conversations in our venues 
and remotely. This includes discussing their overall experience, 
safer gambling, affordability and welfare. We also regularly 
engage with our customers through quantitative and qualitative 
research to seek their views, opinions and insights into how we 
can improve our products, services and user journeys.

2021/2022 highlights
 – Sought customer views on our approach to protective measures 

as pandemic restrictions were lifted.

 – Utilised customer insights and considered customer feedback 

as part of Mecca and Grosvenor brand development and 
decision-making in connection with the redevelopment of 
venues including Mecca Luton, Grosvenor Glasgow Merchant 
City, Grosvenor Blackpool and Grosvenor Bristol.

 – Conducted intercept interviews, accompanied visits and four 
mixed age customer groups made up of both infrequent and 
regular bingo customers after the reopening of Mecca Luton 
in May 2022.

 – Utilised an ‘always on’ customer survey focusing on customer 

experience in Mecca venues, which can be completed in-person 
or via an app.

 – Conducted an online survey among a nationally representative 
audience based on age, gender and social class to understand 
the size of the casino and bingo cross-channel markets and 
customer views. Also utilised customer focus groups made 
up of representative samples of online and venue customers 
who evaluated a set of proposals designed to enhance and 
encourage cross-channel play.

 – Conducted player research and sought feedback on products 

and user journeys, utilising the output in product development 
and to inform our approach to user journey refinement. This 
led to, amongst other things, safer gambling tool development 
work, game tile optimisation and registration improvements.

Above:
Grosvenor Glasgow Merchant City

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewHow we create long-term value
Continued

Our people

Our people are the heart and soul of the business and central 
to its success. We depend on their passion and commitment to 
implement our strategy and ensure our customers are served 
in the best possible way. 

Key areas of consideration
 – Opportunities for progression
 – Inclusion and diversity
 – Fair pay and reward
 – Opportunities to share ideas and make a difference
 – Health, safety and wellbeing

How we engage
We seek an open dialogue culture and host forums throughout 
the year to enable the exchange of opinion between colleagues 
and the sharing of views with senior management and the Board. 
Other engagement methods include, but are not limited to, 
monthly Group and business unit Town Halls, frequent 
newsletters and corporate communications to share news and 
developments, employee opinion surveys, regular performance 
and development reviews and venue visits by Board members 
and senior management.

We also continue to offer a confidential whistleblowing hotline 
to all colleagues.

2021/2022 highlights
 – Regular communication Group-wide by way of our 

Get Connected programme.

 – Social media forums for Grosvenor and Mecca colleagues 

to express views and share news. 

 – Monthly Town Hall meetings with Q&A sessions available 

to colleagues in all jurisdictions to attend.

 – Held workshops to assess further ways to develop and enhance 
our safer gambling culture and rolling out further tailored 
training in response.

 – Employee Voice meetings attended by elected representatives 
from the business, senior human resources management and 
the Chief Executive.

 – Talking STARS and Leading STARS forums held and attended 

by the designated Non-Executive Director. 

 – Conducted a full Employee Opinion Survey in September 2021 
and a ‘pulse survey’ in May 2022 and implemented action plans 
following a review of results.

 – STARS values awards continued to recognise individuals 

and/or teams for demonstrating Rank’s values in their work, 
nominated by their peers.

 – Embedded our six ED&I colleague network groups: Wellbeing; 
Women; Racial Equality and Diversity; LGBT+; Families; and 
general ED&I (incorporating religious celebrations).

 – Introduced a range of activities and initiatives to make sure 

that our workplace is an enjoyable and supportive place to work, 
such as massages, yoga classes, providing breakfasts and 
lunches and arranging other social events, and inviting 
a psychotherapist to talk on mental health.

 – Wellbeing@Rank programme.
 – Open dialogue with trade unions.
 – The Board considered workforce engagement updates from 
designated Non-Executive Director (who is also chair of the 
Remuneration Committee), providing insights from our 
colleagues both positive and negative from the regular cadence 
of employee forums throughout the year.

 – Board Directors conducted site visits to engage firsthand 

with colleagues. 

Above:
Support Office, Maidenhead

36

Above:
Mecca Luton

The Rank Group PlcAnnual Report 20222021/2022 highlights
 – Continued to support our communities as the pandemic eased 

and continued to make support calls to Mecca customers 
including those self-isolating.

 – Supported the ‘Everyone Deserves a Christmas’ campaign by 

distribution of hampers to local vulnerable and isolated people.

 – Raised £284,484.51 during the 2021/22 financial year for 

Carers Trust, which works to improve support, services and 
recognition for anyone living with the challenges of caring 
for a family member or friend who is ill, frail, disabled or has 
mental health or addiction problems. This included an 
invitation to carers to take a break and enjoy a Mecca Bingo 
club game or Grosvenor venues’ afternoon tea.

 – Promoted local vacancies according to postcode regions and 
their local job centres and colleges to ensure job seekers can 
find local employment and one which has proved to be 
successful recruitment method. 

 – Considered community contribution and impact when 

considering estate strategy.

Communities
Community links are as important to Rank and its people as they 
are to our customers. Our businesses are more likely to succeed 
when they are part of healthy and supportive communities and 
we are committed to making a positive contribution to them. 

Key areas of consideration
 – Charitable initiatives
 – Positive community impact
 – Employment
 – Reputation

How we engage
Our venues are community hubs in which people spend leisure 
time and engage and interact with other customers and with our 
colleagues. The strength of our business is in part due to the 
long-term trust and relationships which exist between our 
colleagues and customers, who very often will have known each 
other for many years. A key learning has also been how integral 
the role of our venues and keeping communities engaged has 
been particularly during, and as a result of, the pandemic.

We engage with the local community through volunteering, 
charity work and providing employment and work experience 
opportunities. 

We are particularly proud of our eight-year partnership with 
Carers Trust.

Above:
Mecca Dagenham  
Everyone Deserves a Christmas

37

Above:
Grosvenor The Victoria
City Poker Night charity event

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewHow we create long-term value
Continued

Regulators and legislators
Regulators and legislators play a key role in shaping the gambling 
landscape and an ongoing open dialogue is essential to ensure 
we better understand the expectations underpinning regulation 
and that regulation is founded in an understanding of the 
customer. Regulators also monitor the high standards by which 
we operate.

Key areas of consideration
 – Openness and transparency
 – Compliance with laws and regulations
 – Consumer fairness and player protection
 – Policy and the direction of future gambling regulation

How we engage
Establishing and developing relationships with elected 
parliamentarians, government officials, industry peers and key 
stakeholders (such as campaign groups and media) remains a 
key focus, particularly in the UK this year with the wide-ranging 
review of gambling legislation that is underway. We conduct such 
engagement ourselves and also through industry bodies, such 
as the Betting and Gaming Council (‘BGC’), the Casino Group 
(within the BGC) and the Bingo Association. We strive to 
establish strong working relationships with the aim that our 
contributions are valued in terms of delivering customer-oriented 
laws and regulations. 

From a compliance perspective, we participate in regular 
meetings and communications with the UK Gambling 
Commission (‘Commission’), as well as other regulatory bodies 
and authorities by whom we are licensed.

2021/2022 highlights
 – Undertaken a programme of engagement with MPs and media 
during the year ahead of the anticipated UK Government’s 
White Paper for gambling reform.

 – Scheduled a programme of MP visits to local constituency 

Grosvenor Casinos.

 – Attended and hosted at the Labour party and Conservative 

party conferences.

 – Executive appearances in front of a number of All-Party 
Parliamentary Groups, addressing representatives in 
Parliament in relation to the UK Government’s review of the 
Gambling Act 2005. 

 – Chair attended the Commission’s chairs roundtables during 

the year. 

 – Chief Executive attended a meeting held at the BGC offices 

with the Commission’s CEO during the year.

 – Regular contact with officials in DCMS, including the current 
and former Gambling Minister, as we sought to articulate the 
case for legislative change that supports Rank’s strategy. 
 – Members of BGC, Bingo Association and JDigital – lobbyists.
 – Submitted Annual Assurance Statement to the Commission. 
 – Worked on a transparent and collaborative basis with the 

Commission and our other regulators. 

 – Responded to the Commission’s consultation in relation to 

Licensing, Compliance and Enforcement Policy.

Above:
Grosvenor Glasgow Merchant City

Above:
Grosvenor Glasgow Merchant City

38

The Rank Group PlcAnnual Report 2022Shareholders and investors
We adopt an open and transparent approach with our 
shareholders and analysts to communicate our performance and 
use their feedback to inform our strategy and decision-making.

Key areas of consideration
 – Strategy, performance and outlook
 – Leadership capability
 – Executive remuneration
 – Corporate governance
 – Environmental, social and governance (ESG) performance

How we engage
We adopt a proactive approach to investor relations, conducting 
a comprehensive programme of regular contact and consultation 
throughout the year. Our investor relations programme includes 
regular updates, meetings, roadshows and our Annual General 
Meeting. The other key way in which we communicate with all 
shareholders is via our corporate website, www.rank.com.

2021/2022 highlights
 – 38 meetings held with shareholders during the year, in addition 

to quarterly meetings held with the majority shareholder. 

 – Chief Executive, Chief Financial Officer and Director of 

Investor Relations took part in a scheduled programme of major 
shareholder engagement to discuss interim and final year 
preliminary results and analysts following announcement 
of final preliminary results.

 – Chair and Senior Independent Director engaged with 

shareholders in response to specific meeting requests, 
which included discussions on ESG.

 – Consultation with major shareholders on the Recovery 
Incentive Scheme which was subsequently approved 
by shareholders at the 2021 AGM. 

Suppliers
We have relationships with circa 1,200 suppliers, ranging from 
small businesses to large multinational companies. We aim to 
operate to the highest professional standards, treating our 
suppliers as key business partners and operating in a fair and 
reasonable manner, encouraging supply chain transparency 
and promoting fair working conditions.

Key areas of consideration
 – Robustness of our business
 – Long-term partnerships
 – Fair engagement and payment terms
 – Collaborative approach 

How we engage
We have a dedicated procurement function which engages with 
our suppliers with the aim of optimising the way that we work 
with them. We build relationships regionally and locally to better 
understand the markets from where we source products and 
services. These relationships and good communication were 
particularly important during the pandemic, both for the period 
for which our venues were closed, but also in relation to the 
collaboration required to implement closures and reopenings.

2021/2022 highlights
 – Worked with our suppliers to ensure a pragmatic approach 

to recovery from the pandemic.

 – Implemented new software solution to improve management 

of contract life cycles.

 – Implemented a refreshed supplier relationship management 

framework to support improved ways of working whilst driving 
value creation for both Rank and its partners.

 – Worked with suppliers to ensure smooth transition during 

platform migrations undertaken during the year.

 – Received votes from 93.19% of shareholders for the 2021 AGM.

 – Provided training to suppliers and contractors as appropriate 

when visiting our venues.

 – The Group’s Modern Slavery Statement, which is submitted to 

the Board for approval each year, can be found on www.rank.com.

Above:
Grosvenor The Victoria
City Poker Night charity event

39

The Group’s Modern 
Slavery Statement 
can be found on 
www.rank.com

Above:
Grosvenor Casinos

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur strategy

Our strategy 
is to evolve our 
position as an 
entertainment 
brand

Learn more about 
our business model 
on pages 72-73

40

The Rank Group PlcAnnual Report 2022This year we are reporting under our five 
refreshed strategic pillars. Our strategy 
remains focused on driving our digital 
business and evolving our venues, 
alongside a seamless cross-channel 
experience.

We took the opportunity to ensure 
our sustainability objectives were fully 
embedded in the Group’s strategy and 
now have two pillars dedicated to our 
sustainability focus areas of customer, 
colleagues, communities and the 
environment.

Our five strategic pillars:
1.    Provide a seamless experience
2. Drive digital growth
3. Evolve our venues
4.  Be passionate about our colleagues
5.  Build sustainable relationships

41

Above:
Mecca Luton

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur strategy
Continued

Strategic 
pillar 1

Provide a seamless and 
tailored experience for 
customers across venues 
and online

42

Above:
Grosvenor The Rialto

The Rank Group PlcAnnual Report 2022In the markets in which we operate, Rank is one of the few gaming companies in a position to provide customers with a genuine 
one-brand gaming experience across both venues and online. Our key assets are our 125 venues, our membership-based models, 
our customer relationships and the high levels of engagement that our team members enjoy with our customers.

What we said
 – Launch Mecca’s big money 

Fortune game once joint liquidity 
functionality is rolled out across 
the Mecca venues estate.

 – Unify registration across venues 
and online for Mecca customers.

What we did
 – Delivered first to market product, Mecca Fortune, providing live bingo across 

our Mecca estate and online.

 – Delivered phases 1 and 2 of Mecca’s unified registration across venues and online 

meaning customers can sign up seamlessly irrespective of channel via their mobile 
phones or via QR codes in our Mecca venues.

 – Develop microsites for key 

 – Launched Mecca venues specific pages onto meccabingo.com where customers 

Mecca venues.

can discover more about their venue before visiting.

 – Enhance functionality of the My Mecca 
app to deliver greater personalisation.

 – Considered as part of Mecca’s overall app strategy which was further developed 

during the year.

 – Further development to improve 

 – Launched thevic.com where customers can discover much more about the venue 

cross-channel customer journeys in 
Grosvenor, particularly as we migrate 
to the new proprietary platform, RIDE.

before they visit. Also launched rialtocasino.com.

 – Developed a quicker sign-up journey, just five clicks, for both new and existing 

customers.

 – Cross-channel advocates onsite in all venues helping customers to register and 

experience our digital offerings.

 – Developed and piloted an industry-first electronic roulette progressive jackpot game 
across five casinos providing our customers the ability to win an estimated jackpot 
of over £1m from a £1 stake. Option to link to digital under investigation.

 – Enhance our sportsbook proposition 

 – Completed enhanced sports viewing areas in eleven of our casinos enabling 

in selected Grosvenor venues.

 – Develop brand apps to support 
cashless transactions in venues.

 – Multi-channel TV advertising 
campaigns for both Mecca 
and Grosvenor.

customers to have better visibility of odds and offers from our Grosvenor sportsbook 
and bet directly using QR codes.

 – Dedicated new sports zones in our casinos in Huddersfield, Sheffield, Blackpool, 

Luton and Glasgow Merchant City.

 – Continued to develop app strategy for each brand and this remains a priority focus 

area for 2022/23.

 – This will be an area of focus for 2022/23 following the investment into digital 

customer journeys post-platform migration. 

 – Further development of Enracha’s 

 – Work has focused on improving the digital offer in the current year and the focus 

cross-channel offer.

will move to improving the cross-channel experience in 2022/23.

KPIs

Percentage of venues customers 
that play with us online
13% 
Grosvenor +4ppts

Percentage of digital NGR from 
cross-channel customers
75% 
Grosvenor +44ppts

9%Mecca -5ppts

0%Enracha +0ppts

23% 
Mecca +4ppts

0% 
Enracha +0ppts

Areas of focus for 2022/23:
 – Further develop the app strategy for 

each brand ensuring customer needs 
are met for both online and in-venue 
experiences, removing the need for 
customers to move across multiple 
mono channel apps.

 – Launch live streaming from a further 
four Grosvenor casinos to our online 
audiences and deliver improvements 
to the digital live roulette experience.

43

 – Introduce artificial intelligence to 

better drive personalisation for our 
Grosvenor sports and gaming 
customers showing offers, bets and 
homepages tailored to their behaviour. 
 – Continue to deliver compelling Mecca 

offers focused on driving new 
customer acquisition and retention.

 – Launch unified Mecca membership 
across online and in venues that 
will bring real time communication, 
personalised content, cross sell and 
improved onboarding. 

 – Introduce a new Mecca loyalty card 
embedded into our apps and single 
membership journey aligned to our 
single app strategy.

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur strategy
Continued

Strategic 
pillar 2

Drive digital growth 
powered by our proprietary 
technology and live play 
credentials

44

Above:
grosvenorcasinos.com

The Rank Group PlcAnnual Report 2022We have built strong positions in venues-based gaming which we are seeking to replicate across our digital channels. In 2021/22, 
our digital operations generated 28% of Group revenue. Across the UK as a whole, digital channels represented around 49% of the 
gambling market (excluding the National Lottery) pre-pandemic, presenting a significant growth opportunity. 

What we said
 – Migrate meccabingo.com (Q3 2021/22) 

and grosvenorcasinos.com (Q4 
2021/22) onto the proprietary platform.

What we did
 – Meccabingo.com was successfully launched onto the RIDE platform in January 2022, 
on time and on budget. grosvenorcasinos.com is due to be migrated in Q1 2022/23.

 – We migrated our enracha.es site to the Yo proprietary platform, providing greater 

development flexibility and scalability.

 – Continue the development of new 
features to enhance our digital 
experience.

 – Enhanced personalisation delivered for grosvenorcasinos.com and meccabingo.com 

customers tailoring experience to their preferences.

 – Improvements delivered for meccabingo.com to improve customer engagement 

through the use of pop-ups and banners.

 – Additional live casino tables on rialto.com and thevic.com so online players can play 

in venues across different European cities.

 – Relaunched our sportsbook for enracha.es in the year following its migration onto 

the Yo platform.

 – Launched Britain’s Got Talent campaign on radio and in print to drive Mecca brand 

awareness alongside a daily retention game. 

 – 5% increase in marketing investment in UK gaming brands.
 – A focused approach to our app strategies is a key priority for 2022/23.

 – Optimise marketing effectiveness and 
scale investment to drive higher levels 
of customer acquisition.

 – Refresh app strategies with a sharper 

focus on cross-channel and supporting 
venues experiences. 

 – Launch new B2B international 

 – Various B2B partnership opportunities were investigated in the year, however none 

partnerships where Rank can provide 
its digital offer to established 
international gaming venues 
businesses.

were considered suitable at this current time. 

KPIs

Digital NGR

Customer numbers

 UK £162.3m; +4%
 International £21.0m; +4%

 UK digital 746k; 0%
 International digital 47k; -39%

Areas of focus for 2022/23:
 – Migrate grosvenorcasinos.com onto 

our RIDE platform.

 – Enhance Grosvenor’s Daily Retention 
Game offering our customers greater 
variety and range of prizes. 

 – Launch the streaming online of live 

immersive events in our Mecca venues 
to help drive cross channel acquisition. 

 – Launch a new Spanish sports betting 

site YoSport.

 – Launch new apps for YoCasino and 

YoSport in Spain.

 – Roll-out a cross-channel strategy 

for Enracha.

 – Launch YoBingo in Portugal to replicate 

the successful YoBingo model.

 – Upgrade the proprietary Yo technology 

 – Deliver the significant development 

platform.

roadmap which follows the migration 
of Grosvenor onto the RIDE platform. 

45

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur strategy
Continued

Strategic 
pillar 3

Continuously evolve 
our venues estate with 
engaging propositions that 
appeal to both existing and 
new customers

46

Above:
Grosvenor Bristol

The Rank Group PlcAnnual Report 2022Our casino and bingo venues provide entertainment for millions of customers each year and generate the majority of the Group’s 
revenue and profits. By continuously evolving our venues (in terms of product, environment and service) and by creating new 
concepts, we are constantly enhancing the experiences that we offer our customers, whether they be existing or new.

What we said
 – Refurbishment of further casinos 
following the success of previous 
pre-COVID-19 investments.

 – Launch the new Employee Value 
Proposition (‘EVP’) for Grosvenor 
colleagues. 

 – Introduce a new food and beverage 
proposition across the Grosvenor 
estate tailored to each local market.
 – Develop a new demand rostering tool 
for Grosvenor covering all areas of 
the casino.

What we did
 – New brand proof of concept venue launched in Glasgow Merchant City offering 

a dramatic new look, new restaurant and bars and sports viewing zone. 

 – Completed refurbishments in Huddersfield, Bristol, Blackpool, and Walsall improving 

casino gaming area layouts and providing better quality restaurants and bars.
 – Added an additional Adult Gaming Centre licence to our St Giles casino in London 

and expanded our slots offering in Nottingham.

 – New e-gaming terminals launched across London and in key regional casinos 

to improve customer choice and quality of experience.

 – Launched to all Grosvenor employees offering a development pathway to further 

their career with Grosvenor.

 – Pilots of new menu concepts trialled at The Vic, Merchant City and Blackpool casinos. 

Enhanced menus launched along with the refurbishments at our Huddersfield, 
Bristol and Walsall casinos. 

 – Tool in pilot at our Nottingham and Birmingham Hill Street casinos. Performance 

has been in line with expectations and the tool will be rolled out across the 
remaining casino estate in Q1 2022/23.

 – Development of a new concept Mecca 

 – Our new concept venue at Luton opened in March 2022 with a new ‘always on’ bingo 

venue in Luton.

schedule and refreshed food and beverage menu.

 – Expansion of Mecca’s new and 

improved food and beverage offer 
to additional venues.

 – New menus delivered for both food and beverage across 14 Mecca venues.
 – Further development underway and will be further trialled in another 16 venues 

in early 2022/23.

 – Further develop improvements for 

 – Investment in better value for our bingo customers with the introduction of lower 

Mecca’s core mainstage bingo game.

prices and bigger guaranteed prizes.

 – Implement new machine management 

system across the Enracha estate.
 – Open our first stand-alone Enracha 

Stadium venue.

KPIs

Customer numbers
1,001k 
Grosvenor venues +276%

 – A new portfolio of side bet games was introduced alongside the mainstage bingo game.
 – Upgraded 700 gaming machines, bringing improved variety to our customers. 
 – Successful delivery has provided us with greater visibility of the performance 

of the machines across our Enracha venues.

 – Currently on hold as we investigate further the available licensing options.

Strategic investment
£11.8m 
Grosvenor venues FY21 £0.3m

Net promoter score
57% 
Grosvenor venues +4ppts

635k 
Mecca venues +104%

£3.7m 
Mecca venues FY21 £0m

61% 
Mecca venues -3ppts%

201k 
Enracha venues +86%

£0.4m 
Enracha venues FY21 £0m

45% 
Enracha venues* +9ppts

Areas of focus for 2022/23:
 – Launch of new rewards and incentives 
programme for our Grosvenor venues.

 – Continue the development and 

refurbishment of the Grosvenor estate 
with 12 venues listed for refurbishment 
in FY23.

 – Launch of a new electronic roulette 

jackpot game, Going for Gold, across 
our Grosvenor estate.

 – Focus on improving the slots 

performance of our Mecca venues 
through a better product mix and 
presentation in venue.

 – Investigate opportunities to share 

space in our Mecca venues through 
complementary partnerships and 
collaborations with third parties.

 – Continue the Enracha venues 
investment programme in our 
Andalucía and Sabadell venues.

47

* 

 Compared to FY20, not measured in FY21.

 – Consider prospective opportunities 
to continue growing in the Spanish 
market through targeted acquisitions.

 – Deploy player tracking and new 
jackpots in each Enracha venue 
to improve customer experience.

 – Full deployment of our Enracha venues 
loyalty card into all permitted venues.

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur strategy
Continued

Strategic 
pillar 4

Be passionate about the 
development and well-
being of our colleagues and 
the contribution we make 
to our communities

48

Above:
Mecca Luton

The Rank Group PlcAnnual Report 2022We continue to build a high-performing culture through the engagement and development of colleagues who want to put exciting 
and entertaining customers at the heart of what they do. We strive for a culture of ownership and transparency that empowers our 
teams to achieve goals they did not think possible and to be the very best that they can be. We are also acutely aware of the role our 
venues, offices and colleagues play in the communities in which we operate and together as a collective organisation we strive to 
add value wherever possible.

What we said
 – Implement ‘Raising Our Game’, our 

What we did
 – Grosvenor launched a refreshed career pathway to 3,500 venues colleagues allowing 

new Employee Value Proposition (EVP) 
across the Grosvenor venues business, 
to engage our colleagues in delivering 
a differentiated customer experience.

 – Implement best in class service 

training to support the new Mecca 
brand proposition underpinning 
our ‘Mecca of the Future’ strategy.
 – Implement the ‘Talent’ workstream 
of Transformation 2.0, ensuring we 
recruit, develop and retain emerging 
and top talent.

them access to bespoke support through training and development activities. 
‘Raising our Game’ was evolved during the year into a Group-wide programme, 
renamed ‘Work. Win. Grow.’.

 – A new suite of training initiatives was implemented in the year covering a wide 

range of topics, from customer service principles to training on ensuring a deeper 
knowledge of each product on offer.

 – We have implemented talent programmes at three levels with appropriate levels 

of development and support for each. There are 70 colleagues across Rank in talent 
programmes with support for them ranging from individual coaching to group 
development programmes to post-graduate level programmes at prestigious 
universities or institutions specialising in leadership development.

 – Continue to develop a high-

 – We continue to develop the culture at Rank and have seen an improvement of 3ppts 

performance culture, including 
understanding the progress being 
made through our Employee 
Opinion Survey.

 – Continue to deliver the Group’s 
inclusion and diversity strategy, 
including the annual calendar of 
events and building on the forums 
that are already in place, such as 
Families@Rank.

in our engagement score during the year. Our work on Equality, Diversity and 
Inclusion (‘ED&I’) is an example of the progress we are making with a question 
on ED&I being among the highest scoring in the engagement survey. We continue 
to regularly recognise colleagues against Rank’s STARS values.

 – Our key ED&I achievement in the year was the successful launch of six ED&I 

colleague network groups. The groups provide our colleagues with the opportunity 
to provide insightful feedback on where improvements can be made. Each group is 
sponsored by an Executive Committee member and supported by a leading external 
ED&I partner.

 – Ensure colleague facilities are 

 – We now ensure that all back of house colleague areas are considered as part of all 

considered in all venue investments.

 – Review working environments 
and facilities for our support 
office colleagues.

venue refurbishments. In the year, specific improvements were made in our Bristol, 
Walsall and Glasgow Merchant City casinos.

 – We have placed greater emphasis on collaboration and communication across our 

offices to accommodate the changes in colleague working patterns post-COVID-19. 

KPIs

Females in senior positions 

UK colleagues from ethnic minority 
backgrounds

  Female 27%; +0ppt
  Male 73%; +0ppt

  Ethnic minority 32%; +1ppt
  White British 68%; -1ppt

Contribution to good causes 

£0.3m+0%

EOS engagement score

68%+3ppts

Greenhouse gas emissions intensity 
39.2 tCO2e per £m NGR
-40%

Areas of focus for 2022/23:
 – Launch refreshed three-year ED&I 
strategy across the Group focused 
on ensuring the Group is recognised 
as an employer of choice by attracting, 
developing and retaining a truly 
diverse pool of talent.

 – Expand the reach of the Group’s ED&I 
colleague network groups and launch 
the Group’s first neurodiverse colleague 
network group.

 – Launch and embed the newly developed 

Group-wide EVP Work. Win. Grow.

 – Continue the development of the 
Group’s Net Zero Plan and look to 
set intermediate targets to lower the 
Group’s carbon emissions and use 
of other natural resources.

49

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur strategy
Continued

Strategic 
pillar 5

Build sustainable 
relationships with our 
customers by providing 
them with safe 
environments in which 
to play

50

Above:
Mecca Luton

The Rank Group PlcAnnual Report 2022Millions of customers regularly enjoy the fun and excitement of gambling, but we recognise that a small percentage of customers 
can be at risk of problem gambling and a smaller number of people can suffer harm through excessive gambling. We recognise the 
importance of continuous innovation to refine our approach to making gambling as safe as possible thus ensuring we create and 
maintain sustainable relationships with all our customers. 

What we said
 – Rollout a more player centric risk-

What we did
 – We have developed a holistic risk matrix to better identify potential ‘at-risk’ play 

based affordability assessment model 
in Grosvenor venues.

and to assess a customer’s level of affordability. The matrix was trialled in mid-2021, 
then rolled out in November to all Grosvenor venues.

 – Deliver a real time monitoring tool 
looking at customer activity and 
changes in customer play in 
our casinos.

 – Continue our safer gambling cultural 
assessment work with colleagues.

 – Rollout further refreshed safer 

gambling messaging and 
communications across Rank 
businesses.

 – Introduce real time view of customer 
play across all brands and channels 
to help detect earlier potential at-risk 
customers in venues and online.
 – Implement a more robust customer 
interaction evaluation framework to 
help inform and evolve our approach 
to player protection.

 – This is still under development and will be delivered in H1 2022/23.

 – Completed cultural assessment and findings incorporated into three key actions, 

as follows:
 – Vision: the articulation of what we stand for and why is safer gambling is important 

to us.

 – Messaging: consistent and regular communication from the leadership team 

to reinforce the vision.

 – Development of knowledge and skills: deliver role appropriate training supported 

by GamCare. This is ongoing and is due to complete by December 2022.
 – For our UK digital customers, we introduced a new welcome journey with clear 

messaging around what safer gambling measures we have in place and what safer 
gambling mechanisms are available to our customers. 

 – In our venues, we provide and make available to take away, clear and consistent safer 

gambling information for our customers. 

 – We have commenced a project to deliver a cross-channel single customer view, 

expected to be delivered in 2022/23.

 – To be delivered following further refinement as part of our safer gambling algorithm 

for digital customers.

 – Further develop our holistic and 

 – Currently in development and due for implementation in H1 2022/23.

risk-based model for early intervention 
for potentially at-risk play.

Areas of focus for 2022/23:
 – Continue to refine and improve 

the holistic player protection model 
in our Grosvenor venues.

 – Improve the tools available to 

Grosvenor venues colleagues to 
make decision-making more efficient 
and effective.

 – Review and improve our digital 

 – Continue to develop our markers 

of harm model as part of a continuous 
improvement and evaluation of player 
protection risk models. 

 – Work towards achieving GamCare 

safer gambling accreditation across 
our UK operations.

customer onboarding journeys to 
remove unnecessary friction caused 
by ‘know your customer’ and player 
protection processes.

 – Completion of role appropriate 

enhanced safer gambling training 
supported by GamCare to over 1,100 
colleagues. The training is aimed 
at developing the necessary skills 
required to have more meaningful safer 
gambling interactions with 
our customers.

51

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur key performance indicators

KPI:
Financial KPIs
Digital NGR

Strategic investment

KPI:
Stakeholder KPIs
Percentage of venues customers 
that play with us online
Percentage of digital NGR from 
cross-channel customers
Customer numbers (digital)

Customer numbers (venues)

Net promoter score

EOS score

Females in senior positions

UK colleagues from ethnic 
minority backgrounds
Contributions to good causes

Greenhouse gas emissions intensity

Strategic pillar

2

3

Page

45

47

Strategic pillar

Page

1

1

2

3

3

4

4

4

4

4

43

43

45

47

47

49

49

49

49

49

Financial KPIs

Underlying1 net gaming revenue (‘NGR’)
Underlying NGR is an indicator of the Group’s top-line growth. 
It is revenue retained from the amounts staked after paying 
out customer winnings and deducting customer incentives. 
Underlying NGR increased by 95% in the year due to the impact 
of venue closures and other restrictions during the pandemic 
in the prior year.

2022

2021

2020

£329.6m

£644.0m

£629.7m

Underlying1 operating profit/(loss)
Underlying operating profit provides a picture of the underlying 
performance and is a key indicator of the Group’s success in 
delivering top-line growth while controlling costs. Underlying 
operating profit increased to an operating profit of £39.8m due 
to the impact of venue closures and other restrictions during 
the pandemic in the prior year.

2022

2021

2020

£39.8m

£(84.5)m

£49.1m

Net debt
Net debt is calculated as total borrowings less cash and short-
term deposits. Net debt decreased in the year due to £100.7m of 
cash generated from operations during the year and the £83.1m 
VAT repayment received in December 2021 offsetting the 
operational cash used in the business.

2022

2021

2020

£162.6m

£256.7m

£297.5m

Underlying1 EBITDA
Underlying EBITDA is earnings before interest, tax, depreciation, 
amortisation and separately disclosed items. It is calculated by 
taking underlying operating profit before separately disclosed 
items and adding back depreciation and amortisation. Underlying 
EBITDA for the year increased to £107.2m due to the return to 
profit following the temporary closure of the Group’s venues 
during the COVID-19 pandemic in the prior year.

2022

2021

2020

£(14.2)m

£107.2m

£123.8m

Our five strategic pillars:
1  Provide a seamless experience
2  Drive digital growth
3  Evolve our venues
4   Be passionate about our colleagues
5   Build sustainable relationships

52

The Rank Group PlcAnnual Report 2022Stakeholder KPIs

Earnings per share (‘EPS’) 
EPS is a key indicator of the Group’s growth after allowing for all 
costs including separately disclosed items. EPS increased to 14.2p 
reflecting the operating profit generated in the year.

2022

2021

2020

14.2p

(16.5)p

2.5p

Underlying1,2 EPS
Underlying EPS is a key indicator of the Group’s growth before 
allowing for separately disclosed items. 

Underlying EPS increased to 4.3p due to the operating profit 
generated in the year.

2022

2021

2020

4.3p

(20.3)p

6.7p

Dividend per share
Dividend per share is the sum of declared dividends issued by the 
Company for every ordinary share outstanding. 

In light of the COVID-19 pandemic and the material impact on 
our business, the Group did not pay an interim dividend and the 
Board will not be proposing a final year dividend for 2021/22.

2022 0p

2021

0p

2020

2.80p

1.   Underlying measures exclude the impact of amortisation of acquired 

intangibles; profit or loss on disposal of businesses; acquisition and disposal 
costs including changes to deferred or contingent consideration; impairment 
charges; reversal of impairment charges; restructuring costs as part of an 
announced programme; retranslation and remeasurement of foreign currency 
contingent consideration; discontinued operations, significant material 
proceeds from tax appeals and the tax impact of these, should they occur 
in the period. Collectively these items are referred to as separately disclosed 
items (‘SDIs’). 

2.  Before discontinued operations.

53

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur approach to ESG

The following report presents a summary 
of Rank’s ESG & safer gambling 
commitments and approach. At Rank 
we are dedicated to ensuring we operate 
sustainably and we have aligned our 
processes and policies to international 
best practice as part of the strategy to 
build an even more resilient and 
responsible business.

Our more detailed sustainability disclosure 
is included in our maiden full year 
Sustainability Report (see www.rank.com), 
which includes indexes aligned to the 
Sustainability Accounting Standards 
Board (SASB) and the Global Reporting 
Initiative (GRI). We have included in both 
the Annual and Sustainability Reports, 
our full disclosure in line with the 
recommendations of the Task Force on 
Climate-related Financial Disclosures 
(‘TCFD’). 

Materiality assessment

To ensure that what is most material to the business is being addressed in our ESG 
strategy, a key first step was conducting a materiality assessment that engaged with our 
stakeholders. Conducted during the 2020/21 financial year, this assessment established 
which issues are most important for Rank, from an internal and external perspective. 
The results have shaped and will continue to inform our ESG strategy. 

17

16

25

15

23

22

14

24

13

20

10

19

2

4

5

12

9

21

11

8

6

1

7

3

18

)
l
a
n
r
e
t
n
i
(

s
l
a
o
g

l
a
i
c
r
e
m
m
o
c
d
n
a

s
s
e
n
i
s
u
b
o
t
e
c
n
a
v
e
l
e
R

Importance to stakeholders (external)

Governance
18  Executive remuneration
19  Procurement practices
20 Supplier relations
21  Corporate governance
22 Economic performance
23 Leadership capability
24 Business ethics
25 Regulatory compliance

Environment
1  Energy use
2  Carbon emissions
3  Waste management
4  Water use

People and Communities
5  Community investment
6  Diversity and inclusion
7  Health and safety
8  Employee engagement
9  Talent management
10  Employee wellbeing benefits
11  Employee training and development
12  Product safety and quality
13  Ethical marketing
14  Customer welfare
15  Customer privacy and data security
16   Protecting young and vulnerable 

customers

17  Safer gambling

For Rank’s 2022 
Sustainability Report, 
please go to
www.rank.com

54

The Rank Group PlcAnnual Report 2022 
 
 
 
 
 
ESG strategy

During the development of our sustainability strategy, it has been 
important to ensure that our objectives relate to and integrate 
with our company growth objectives. Our aim and obligation to 
shareholders is to be careful custodians of their investment and 
this review of material issues within our operations has improved 
our appreciation of material risks, aiding our management and 
mitigation of potential issues to preserve value in our organisation. 

We have established four key focus areas which feed into the 
overarching Group strategic pillars and are therefore integrated 
with our corporate strategy: Customer Experience; Colleague 
Experience; Environmental Management; and Community 
Engagement. Each focus area has underlying objectives and 
key material issues. We have also started to define a range of 
associated ESG-related key performance indicators on which 
to measure our progress.

Group strategic pillars
 – Provide a seamless and tailored experience for customers across venues and online
 – Drive digital growth powered by our proprietary technology and live play credentials
 – Continuously evolve our venues estate with engaging propositions that appeal to both existing and new customers
 – Be passionate about the development and wellbeing of our colleagues and the contribution we make to our communities
 – Build sustainable relationships with our customers by providing them with safe environments in which to play

ESG focus areas and objectives

Customer 
experience
 – Provide a safe, secure 

environment and personal 
experience 

 – Create and maintain good 

gambling behaviours

 – Protect vulnerable 

customers

Colleague 
experience
 – Educate our people to 
enable and encourage 
positive gaming behaviours

 – Create a fair, safe and 
inspiring working 
environment

Environmental 
management

Community 
engagement

 – Ensure that our operations 
minimise any negative 
impacts we may have

 – Reduce our carbon 
emissions wherever 
possible

 – Provide an essential social 
outlet for customers and 
generate lasting community 
spirit

 – Drive community action 

and develop genuine social 
legacy

 – Safer gambling
 – Protecting young and 
vulnerable customers

 – Customer privacy & 

data security

Key material issues

 – Customer welfare
 – Ethical marketing
 – Product safety & quality
 – Leadership capability
 – Talent management

 – Employee training & 

development

 – Employee engagement
 – Environmental 
management

 – Community engagement
 – Regulatory compliance 
 – Economic performance
 – Business ethics

Data point

68%(2021: 65%) 

Employee opinion survey engagement score

39.2 tCO2e per £m NGR
(2021: 65.8 tCO2e per £m NGR
Energy use (intensity ratio)

£0.3m(2021: £0.3m) 

Charitable community contributions

What this means

To deliver an exciting and entertaining experience, we require 
a workforce of engaged and motivated employees.

We have engaged with our utility suppliers, fleet managers 
and carbon consultants to understand where we can make CO2 
savings across our operations.

Through our venues, we connect with a wide range 
of communities and have the ability to positively impact 
socio-economic standards, through jobs, tax payments 
and charitable donations.

55

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur approach to ESG
Continued

ESG governance
To ensure effective governance of 
ESG-related matters and initiatives, during 
the year we implemented an updated 
governance structure. 

While the Board continues to have overall 
responsibility for the Group’s ESG strategy, 
responsibilities are delegated to the ESG 
& Safer Gambling Committee as set out 
in the Committee’s Terms of Reference 
(for more information, please see the 
ESG & Safer Gambling Committee Report 
on page 114). This includes overseeing the 
progress made by the business under each 
of our four ESG focus areas established 
this year: Customer Experience, Colleague 
Experience, Environmental Management, 
and Community Engagement. The Chair 
of the Committee keeps the Board 
appraised of the Group’s ESG performance 
and any arising issues. The Group’s Risk 
Committee also keeps the Board and Audit 
Committee informed of new or emerging 
ESG risks as they relate to the Group.

At management level, our cross-
disciplinary ESG Steering Committee is 
responsible for reporting on ESG-related 
data points and initiatives under each of 
the four focus areas. Its members include 
representatives from each area of the 
business together with subject matter 
experts from across the Group. The 
steering committee is responsible for 
providing updates to the ESG & Safer 
Gambling Committee. The steering 
committee ensures that it is informed 
of ESG issues through multiple channels 
including webinars, publications, and 
ongoing advice from ESG corporate 
advisors. As our approach to ESG 
management continues to mature, our 
governance of ESG matters will become 
further embedded into the business.

Board of Directors

ESG & SG Committee
– Climate change policy
– Climate change risk

Audit Committee

ESG Steering Committee

Risk Committee

External ESG  
specialist

Carbon Reduction 
Working Group

Learn more about 
our approach to ESG 
governance in our 
ESG & Safer Gambling 
Committee Report 
on page 114

56

Customers
Our purpose is to provide an entertaining 
and exciting experience for our customers, 
and we are continually engaging and 
listening to feedback in order to deliver 
products and services to best suit them.

Concurrently, working in the gambling 
industry we fully appreciate the associated 
responsibility to customers’ welfare and 
minimising the risk of gambling-related 
harm. That is why our commitment to 
protecting our customers and promoting 
safer gaming is intrinsic to everything we 
do. Through advocating an understanding 
of responsible play, providing a range of 
robust safer gambling tools, utilising 
technology to identify ‘at risk’ customers, 
and cultivating a culture of awareness, we 
are well placed to fulfil this commitment.

Safer Gambling 
As every customer is different, there is 
no one-size-fits-all approach to identifying 
‘at-risk’ play. We employ a wide range of 
safer gambling measures to identify any 
issues at the earliest possible opportunity. 
Assessment and improvement of these 
measures is ongoing as we respond to 
developments in technology and customer 
understanding, as well as new legislation 
and regulation. However, the most 
effective means of preventing harm and 
ensuring a positive experience is through 
empowering our customers. By providing 
access to safer gambling tools and 
educating customers about responsible 
play, we are equipping our customers with 
the understanding to use our products and 
services safely. 

“ We are equipping 
our customers with 
the understanding 
to use our products 
and services safely.”

Adele Farrell
Director of Compliance & 
Responsible Gambling

The Rank Group PlcAnnual Report 2022Safer gambling messaging 
Commensurate with our commitment to 
keeping our customers safe, safer gambling 
messaging is incorporated into our 
operations and communications. Our 
dedicated responsible gambling website, 
Keep It Fun (https://keepitfun.rank.com/), 
provides a hub for advice and information 
on safer gambling tools, and the Keep It 
Fun messaging appears on all our 
communications as standard. We are keen 
that this messaging is ubiquitous so that 
customers can easily access support 
should it be required.

Within our venues, safer gambling 
messaging is continually visible. We have 
resources on the casino floors and in 
bingo halls, display responsible gambling 
signage, and promote safer gambling on 
our media screens. We also have resources 
in the back offices of our venues to ensure 
that our employees remain cognisant of our 
commitment to safer gambling and are able 
to quickly access safer gambling materials. 

Safer gambling tools utilised 
by Rank
We are continually assessing and 
improving the safer gambling measures 
we have in place with the objective of 
minimising the risk of gambling-related 
harm. The proportion of individuals that 
display problem gambling behaviours 
is very small, and we strive to identify 
these individuals and focus our efforts 
on providing them with the support they 
require, whilst at the same time seek to 
provide a seamless user journey for our 
customers. The approach that we take 
inevitably varies by channel and also 
by jurisdiction. We utilise data models to 
better identify ‘at-risk’ players, have 24/7 
live monitoring for our online brands, 
and are progressing our ability to have 
a real-time single customer view.

Safer gambling tools available 
to customers 
In addition to the tools that we deploy to 
identify those customers who may require 
support and with whom to interact when 
appropriate, we also provide tools to help 
our customers remain in control of their 
play and reduce the risk of harm. All the 
information, advice, and signposting for 
support is available to customers on 
our dedicated safer gambling website, 
Keep It Fun.

Customers themselves can apply machine 
loss and time limits at slots and electronic 
roulette machines in our Grosvenor venues, 
B3 gaming machines in the Mecca estate, 
and deposit alerts on Mecca Max electronic 
touch screen tablets. When a customer 
triggers an alert or reaches a self-set 
machine spend, an interaction is triggered 
and a notification is sent to a dedicated 
mobile handset carried by the relevant 
venue’s manager.

For customers that are concerned that they 
have a problem with gambling and feel 
that the tools available are not sufficient 
to protect them, they can choose to 
self-exclude. Our Grosvenor Casinos, 
Mecca Bingo clubs and online sites all 
offer the option to self-exclude, which is an 
enforced break from gambling. To support 
a customer that has self-excluded, their 
status will be updated automatically on 
our CRM system which will suppress 
all marketing communications to that 
customer and the process of re-joining 
following a self-exclusion is also arduous 
by design. 

Employee training
To ensure these tools are used to best 
effect, it is imperative our employees 
are equipped with the skills and 
understanding to support customers and 
intervene when necessary. Every employee 
must complete mandatory safer gambling 
training, with progress being monitored 
through our online platform. In the past 
year we have invested significantly in 
additional safer gambling training for our 
colleagues. In partnership with GamCare, 
the leading charity in our sector for 
support with problem gambling, we are 
delivering further training to employees 
to build upon their existing knowledge and 
skills as to how to interact with customers 
and recognise changes in patterns of play.

Preventing underage play and 
protecting vulnerable customers
At Rank, we pay particular attention 
to protecting our younger and more 
vulnerable customers from being harmed 
or exploited by gambling in accordance 
with the Gambling Commission for Great 
Britain’s (‘Commission’) Licence 
Conditions and Codes of Practice. 

Recognising that customers under-25 
are more vulnerable than those in higher 
age brackets, we factor in the age of our 
customers as part of our affordability 
model, and apply automatic deposit limits 
for all customers under-25. 

We employ a range of measures to prevent 
underage play online and in our venues. 
For example, our policy of registration at 
all Grosvenor venues limits the risk of 
under-18s entering the premises, and we 
use third-party credit reference databases 
to check and validate customer registration 
details online. We do not market our 
products and facilities in such a way as 
to appeal to children or young people. 

As a means of providing reasonable 
assurance that we have effective policies 
and procedures to prevent underage 
gambling, Rank’s casinos and bingo venues 
participate in collective test purchasing 
programmes organised by the respective 
trade associations. 

Customer privacy and data security 
At Rank we take responsibility for 
protecting our customers’ privacy and 
keeping their data secure when they play 
with us. We have a mature approach to 
data security; our priority is to prevent 
breach or loss of data and to ensure data 
is used in a fair and transparent manner. 

This is managed via appropriate tooling 
and processes, with broad alignment to 
ISO 27001 and enhanced requirements of 
other regulators including the Commission, 
the Information Commissioner’s Office 
and PCI-DSS regulations. We employ a 
wide range of protection measures, and 
to ensure the effectiveness of our systems 
we have regular audits and assessments. 
All employees are required to abide by 
policies and procedures that relate to 
the key data protection principles and 
information security protocols and must 
complete mandatory training in respect 
of data and information security.

Learn more about 
our approach to Safer 
Gambling in our 2022 
Sustainability Report 
at www.rank.com

57

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur approach to ESG
Continued

Customer service
In order to continually drive 
improvements in our customer 
experience, we need to understand what 
it is our customers are looking for when 
they visit us in venue or online. Through 
a variety of channels, we engage with 
our customers to establish their 
preferences, gather feedback, and 
resolve any issues that may arise.

Katie McAlister
Chair of the ESG & Safer Gambling Committee

Above:
Mecca Luton

58

The Rank Group PlcAnnual Report 2022Recruitment and development 
opportunities 
In order to attract and retain the most 
talented individuals we are focusing 
on streamlining our recruitment process 
and making sure we are hiring the most 
qualified individuals from a diverse pool 
of candidates as quickly as possible. We are 
currently developing our new employee 
value proposition, Work. Win. Grow., 
which focuses on creating exciting 
opportunities for our employees, and 
attracting talented, energetic people to join 
our global team. 

We offer a host of training opportunities 
including an e-learning platform that 
holds over 700 courses, and place high 
potential individuals on succession plans.

Product safety and quality
For Rank, our focus on product safety and 
quality means ensuring fairness of play. 
Customers are not going to play on 
machines if they are not fair. Failing to 
ensure product safety and quality can also 
have regulatory consequences. Rank is 
required to source its gambling equipment 
and software for its UK-based casinos, bingo 
venues and online sites from companies 
licensed by the Commission. We ensure 
that our physical and digital games are 
compliant with regulatory requirements 
including, but not limited to, speed of play, 
random number generation, product 
performance, and return-to-player rate. 

Ethical marketing
When advertising our products, our sole 
intention is to reach our intended audience, 
to enable those who are permitted to 
gamble with us to know about our products 
and offers and decide if they wish to play 
with us. We consider the appropriate level 
of marketing to deliver to our existing 
customers and the means by which it 
is delivered, taking a tailored approach 
rather than producing a high volume of 
communications. We also follow strict 
processes to prevent marketing 
communications from being received 
by vulnerable groups or persons who have 
self-excluded. We are constantly evaluating 
the content of our messaging, ensuring 
that it aligns with our values as a business 
and our approach to safer gambling.

Health and safety
While physical health and safety risk is 
not the most material issue in our wider 
industry, we treat the health and safety 
of our customers and colleagues as high 
priority and are committed to achieving 
the highest level of standards and ongoing 
improvement across the Group. 

The General Managers of each of our 
venues are responsible for ensuring that 
their respective venue’s operations meet 
the requisite standards and a check and 
balance is provided in the UK by the 
dedicated health and safety team 
conducting regular health and safety 
assessments for each venue. Results are 
circulated to the venues leadership team, 
completion of resulting actions is 
monitored and any significant issues are 
escalated and followed up by management 
teams, with the assistance of specialist 
external consultants where needed. 

Colleagues
In order to deliver an exciting and 
entertaining experience, we require 
a workforce of engaged, motivated and 
skilled employees. As such we are 
committed to providing training and 
support to our colleagues, and that they 
are given the opportunity to develop and 
progress through the Group whilst 
themselves experiencing a safe and 
fun working environment.

Leadership capability 
Our Board and Executive Committee 
members are required to lead from the front 
to drive the business forwards and deliver 
on the long-term strategy. We make sure 
that all our leaders have the appropriate 
knowledge and skills to deliver against 
Rank’s objectives and we employ succession 
planning to ensure the continuity of 
capability in key roles. We offer executive 
coaching and leadership courses, and 
succession plans are maintained for the 
Board, Executive Committee and other 
senior leadership positions.

Employee training and development
Mandatory training
All employees must complete compliance 
training to make sure that every individual 
in the Group is aware of the expectations 
for professional behaviour and we 
maintain the highest standards in 
business ethics. This includes GDPR, 
anti-money laundering, anti-bribery, and 
health and safety training, as well as other 
training specific for the different areas of 
the business, which is provided through 
our e-learning platform or in-person. 
Colleagues are also made aware, on an 
ongoing basis, of Speaking Up, the Group’s 
whistleblowing programme. To establish 
strong awareness across the Group, every 
individual at Rank must also complete 
mandatory safer gambling training, with 
progress being monitored through our 
online platform. 

In relation to business ethics, we 
endeavour to conduct our business with 
integrity and adopt values and standards 
designed to help guide our colleagues in 
their conduct and business relationships. 
In addition to training, Rank has in place 
policies, procedures, management 
systems and internal controls to prevent 
bribery and corruption occurring. This 
includes a requirement that all colleagues 
and other individuals working for us 
adhere to our gifts and hospitality policy, 
which requires them to consider the 
appropriateness of the giving and 
receiving of gifts and hospitality and is 
reinforced by ratcheting approval levels.

59

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur approach to ESG
Continued

Employee 
engagement 
and wellbeing
Our industry is a truly exciting one in 
which to operate. This resonates across 
the Group, with colleagues valuing the 
interesting nature of our business and 
the skilled roles we provide. Our business 
strategy is also well communicated to 
ensure that everyone understands and 
is working towards the same goals. 
Rank’s culture is defined by its 
established values – service, teamwork, 
ambition, responsibility and solutions 
(STARS) – and its purpose. From the 
point of recruitment, all colleagues are 
made aware of our values and these are 
incorporated into many development 
initiatives to ensure they are at the heart 
of a successful career at Rank. To ensure 
our workforce remains connected and 
motivated, we operate a number of 
initiatives to facilitate engagement with 
colleagues, to allow feedback and the 
articulation of any issues, and for business 
communications from the Executive. 
We have also put increased focus upon 
mental health and wellbeing this year, 
providing a number of resources and 
events for colleagues to access and attend, 
to ensure that everyone is getting the 
support they need.

60

Above:
Mecca Luton

The Rank Group PlcAnnual Report 2022At a glance

Male:female split of total Group

Gender pay gap

Board
Senior management
Whole Group

Male
5 
51 

Female
3
19
3,952  3,618

Mean
Median

30.3%
30.0%

% of UK employees are White British % of colleagues by age band

 White British 68%
 Other 32%

 <30 30%
 30-50 46%
 >50 24%

% of employees who are part-time

% of colleagues by country

UK

Spain

Mauritius

South Africa

Gibraltar

Malta

Israel

87%

7%

4%

1%

1%

<1%

<1%

 Part-time 39%
 Full-time 61%

Equality, diversity and inclusion 
Creating a working environment that 
embodies equality, diversity and inclusion 
(‘ED&I’) is incredibly important at Rank. 
We have four stated aims against which 
we have delivered a number of initiatives 
in the past year.

1.  Create an inclusive environment 
which facilitates our colleagues 
to develop, be creative and deliver 
exceptional service

 – We have a variety of family support 
policies and this year launched our 
Menopause Policy which includes the 
offer of financial support for treatment.
 – We are continually assessing how we 

can improve our approach to ensure all 
our colleagues feel supported and heard 
in their roles and we will be looking to 
publish a new three-year ED&I strategy 
before the end of H1 2022/23.

2.  Ensure there is a diverse workforce 

across all grades

 – We have several initiatives in place 

to support under-represented groups, 
in particular women in senior positions, 
and to support them in developing 
their careers.

 – Our analysis of data and feedback 

is essential to track progress, identify 
areas for improvement and measure the 
impact of initiatives we have delivered.

3.  Make inclusion and diversity integral 

to how we do business

 – To ensure that all colleagues have 

a voice, we further embedded our six 
ED&I colleague network groups: 
Wellbeing; Women; Racial Equality 
and Diversity; LGBT+; Families; and 
general ED&I (incorporating religious 
celebrations).

 – Alongside this, we created a calendar 
of twelve ED&I events (two for each 
group) that aligned with national or 
international events and will be 
refreshed on an annual basis.

4.  Demonstrate leadership on 

inclusion and diversity, internally 
and externally, positioning Rank 
as an ‘employer of choice’

 – We support our colleagues with training 
and development and operate a High 
Performing Sponsorship Programme 
(‘HPSP’) that supports the development 
of female colleagues.

 – We are looking to onboard an external 

platform that will enable high 
performing colleagues, including those 
on the HPSP, to access world-class 
coaching and mentoring services. 

61

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur approach to ESG
Continued

Our approach
As a Group, we recognise the importance 
of reducing our environmental impact 
and ensuring that we are operating as 
sustainably as possible. As part of our 
ESG strategy, we are currently mapping 
out our environmental commitments, 
assessing where carbon reduction 
measures can be implemented and how 
our venues can operate more efficiently. 

We are starting to incorporate ESG 
considerations into our due diligence 
processes, by requesting environmental 
policies from suppliers and including 
in our Requests for Proposal a 
requirement to support the Group’s 
environmental agenda.

62

Above:
Support Office, Maidenhead

The Rank Group PlcAnnual Report 2022Environment

Energy usage
The most significant area of contribution 
to the Group’s carbon footprint is our 
venues’ energy usage. We are working 
with our energy consultants to determine 
where reduction opportunities lie and 
once the assessment is complete we will 
set a target to reflect these findings. 

Power capacity review
Our energy consultants, Consultus, 
are conducting a power capacity review of 
our properties. Of the 41 supplies approved 
for capacity reductions, 23 have been 
processed, 8 are in a queue to be 
processed, and 10 require re-analysis 
following confirmation of existing details. 
Once the project has concluded, Consultus 
will issue a formal review to detail 
successful price reduction by venue. 

Waste and water management
Rank is working with its suppliers and 
providers to assess our use of resources 
and evaluate where improvements can 
be made.

We are engaged in early stage 
conversations with our water provider, 
SES, as well as a water efficiency business, 
with the objective of reducing water 
consumption and surface water impact 
on our business.

We have asked our waste provider, Biffa, 
to revisit our Waste & Recycling Guide 
and update it to reflect our current waste 
consumption and subsequently outline 
appropriate measures for waste reduction. 
Biffa will be creating on site collateral to 
instruct employees on waste segregation 
and thereby reduce waste to landfill, and 
we are considering further measures to 
raise awareness for recycling and best 
practice in waste management.

Travel and fleet management
The Group is looking at specific areas 
where it can reduce its environmental 
impact from travel and is working with 
consultants to consider a range of carbon 
reduction initiatives. As a result of the 
pandemic, remote working has changed 
our commuting practices. We will be 
reviewing our travel policy in order to 
ensure it is fit for purpose, and we are also 
reviewing options to electrify our fleet.

Climate change and net zero 
planning
In line with the ambitions set out in the 
Paris Agreement and commitments set out 
at the recent COP26 UN Climate Conference, 
Rank is considering its roadmap towards 
a carbon net zero future. 

In tandem with our energy usage 
and power capacity review, we will be 
developing our carbon reduction strategies 
with our operational partners and will 
update stakeholders on our progress.

This will be formalised through a net zero 
framework and targets and criteria that 
involves achieving actual emissions 
reduction and neutralisation of any residual 
carbon from our operations.

Task Force on Climate-related 
Financial Disclosures (‘TCFD’)
Commensurate with the requirement 
under Listing Rule (LR 9.8.6) regarding 
disclosures to the Task Force on Climate-
related Financial Disclosures, Rank has 
developed its reporting framework to take 
into account the TCFD recommendations. 
We will align our performance and strategy 
reporting to the four pillars of the TCFD: 
governance, strategy, risk management, 
and metrics and targets.

Governance
Board oversight
To enable oversight and governance 
of climate-related issues, it is important 
that such considerations are made, and 
discussions had, by Rank’s leadership. As 
such, both the Board and the ESG & Safer 
Gambling Committee are informed of 
climate-related issues. The Audit Committee 
has also been made aware of the climate 
change accounting consideration in the 
preparation of this year’s Annual Report 
and Accounts. While the Group recognises 
climate change as a relevant risk and/or 
opportunity for the business, that risk is 
presently considered low to the business 
over the short, medium and long term.

The ESG & Safer Gambling Committee has 
responsibility for the oversight of climate 
change policy, strategy and operational 
oversight, and identifying climate-related 
risks and contributing those to the Audit 
Committee for review. The Audit Committee 
holds responsibility for assessing the 
integrity of the ESG & Safer Gambling 
Committee’s climate-related risk process 
and ensuring that it is in line with risk 
management process, as well as climate 
change disclosure. 

Further, the Group’s Risk Committee plays 
a key role in the management of risks to 
the business. Further detail on committee 
activity can be found within the 
Governance Report section of this report.

The Board is kept appraised of progress on 
all climate-related matters via the Chair of 
ESG & Safer Gambling Committee, and the 
Committee is informed by the Carbon 
Reduction Working Group. 

The Group’s assessment of climate-related 
risks and opportunities continues to develop, 
and the Board’s consideration of such 
issues in FY 2022 reflects both this and the 
current understanding of climate change 
as being of low risk to Rank at present. 

At the direction of the Board, the ESG 
& Safer Gambling and Audit Committees 
were both tasked with developing a better 
appreciation for climate-related risk and 
its potential impacts upon the business. 
The ESG & Safer Gambling Committee 
received a presentation from an ESG 
specialist and receives guidance from 
advisors on an ongoing basis. 

The Board also considered climate-related 
issues when reviewing and shaping the 
ESG strategy. This strategy was developed 
by the ESG & Safer Gambling Committee, 
informed by senior leadership across the 
business, and endorsed by the Board. 

Material in annual budgeting is the 
regular investment into our real estate, 
and current considerations include 
insulation, lighting, and heating, ventilation 
and air conditioning (HVAC) control. 
Climate-related issues will continue to be 
a consideration for the Board in reviewing 
and guiding performance objectives, 
monitoring and performance. 

As the assessment of climate-related issues 
matures and integrates more deeply into 
the strategic and risk assessment processes 
of the business, the business may integrate 
greater consideration of climate matters 
into other decision-making processes.

63

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur approach to ESG
Continued

Management oversight
Climate change has the potential to impact 
the Group in a myriad of ways. Therefore, 
considerations from multiple segments 
of the business must feed into Rank’s 
assessment of climate-related risks and 
opportunities. For the Group’s finances, 
climate-related risk has the potential to 
impact financial performance and cost 
base; regarding investor relations, it is 
material in the management of Rank’s 
capital markets profile and awareness 
of emerging capital market risks and 
requirements; for our Procurement Team, 
a key consideration is Scope 3 emissions 
management in order to meet net zero 
ambitions; and the management of our 
property portfolio through improving 
efficiencies and decarbonisation is material 
in reducing Scope 1 and 2 emissions.

Climate change is presently considered 
an emerging risk for the Group. To remain 
abreast of climate-related matters, 
management are informed by engaging 
with all of the Group’s corporate advisors 
(ESG, broking, legal and accounting) 
through webinars, publications, 1-2-1 
training sessions and ongoing discussions. 
In addition to advisor engagement, 
management monitor climate-related 
issues and their materiality on an ongoing 
basis. Risk Committee meetings (which 
also consider financial risks) are held 
monthly; the risk and audit functions work 
very closely together; and the risk registers 
are reviewed monthly by management and 
on a constant basis by each business unit.

Management informs the Board of 
climate-related risks and opportunities via 
two key channels. Management personnel 
submit climate-related information via 
board and committee papers; this year, 
papers were issued to the Audit Committee 
detailing the TCFD recommendations, 
climate change accounting considerations. 
Management also attend Board and Board 
Committee meetings by invitation.

64

Strategy 
The Group defines the short, medium, and 
long-term time horizons as the following:

 – Short – present to 2030 
 – Medium – 2030 to 2040
 – Long – 2040 

The financial impact of differing levels 
of risk are defined as follows:

 – Low – managed as part of existing 

processes

 – Medium – additional mitigation 

or investment required

 – High – significant investment 

required and considered material 
risk to the business

Rank takes into consideration the useful 
life of the organisation’s assets or 
infrastructure and the fact that climate-
related issues often manifest themselves 
over the medium and longer terms. 
During the year, Rank’s accounting team 
conducted an assessment of climate-related 
matters that may impact the Group’s 
financial statements. A summary of each 
is included below: 

Intangible assets, property, plant 
and equipment, leased assets
Climate-related risks may have a 
substantive financial or strategic impact of 
the Group’s business, affecting the useful 
lives and residual values of intangible and 
tangible assets. It could be determined 
after assessment that useful lives may 
need to be reduced and depreciation and 
amortisation accelerated.

Impairment of assets
Impairment indicators should include 
significant changes in the technological, 
market, economic or legal environment 
that have an adverse of the Group. 
Increased awareness of the consequences 
of environmental change is triggering 
regulatory action, which is affecting 
stakeholders’ perspectives. 

Provisions
As the Group takes action to address the 
consequences of climate change, these 
actions may result in the recognition of 
new liabilities or, where the criteria for 
recognition are not met, new contingent 
liabilities may have to be disclosed. 

Fair value measurement
The Group should be ensuring that relevant 
fair value measurements appropriately 
consider the relevant climate-related risk 
factors. Climate change can have a 
tangible effect on assets and liabilities 
now or in the future (e.g. rising water 
levels, changing weather patterns, 
increased pollution levels etc.).

Summary findings
The Group constantly monitors latest 
government legislation on climate-related 
matters. As at year end, there is no 
legislation in place that will financially 
impact the Group. The Group will adjust 
the key assumptions used in value in use 
calculations and sensitivity to changes in 
assumptions should a change be required. 

Climate-related risks and 
opportunities 
The specific climate-related issues that 
could have a material financial impact on 
Rank have been identified for each time 
horizon and included in the Risk Table on 
page 65. Climate-related physical risks, 
considered with reference to their potential 
impact on the financial performance of 
the Group as a whole, are being integrated 
into our business strategy through the 
mitigation activity flowing from the risk 
management processes monitored by the 
Risk Committee. 

Some risks and opportunities are 
considered by geography. Flood risk, for 
example, is of greater risk in the UK, and 
we also consider law dependent on UK or 
EU jurisdiction. In terms of opportunity, 
the access to renewal energy is greater 
in Spain than in the UK.

Climate change does also present some 
opportunities. Organisations that shift 
their energy usage toward low emission 
energy sources could potentially save 
on annual energy costs. Furthermore, 
innovation and development of new low 
emission products and services may 
improve a business competitive position 
and capitalise on shifting consumer and 
producer preferences.

At year end, climate-related risk is not 
anticipated to have a material financial 
impact on the business and the risk overall 
is considered low. Such issues do mean an 
adjustment in the Group’s strategy to 
accommodate greater recognition of 
climate risk, and how this is assessed, 
resourced and communicated to 
stakeholders. The Board, Executive and 
working groups will continue to monitor 
all climate-related issues.

The Rank Group PlcAnnual Report 2022Risk
Transition: Transitioning to a lower-carbon economy may entail extensive policy, legal, technology, and market changes to address 
mitigation and adaptation requirements related to climate change.

Timeframe
Short to 
medium

Mitigating activities
Monitor potential 
legislative and 
regulatory changes.

Considering ability 
to achieve net zero 
by 2035 target. 

Working to define net 
zero strategy and set 
interim targets.
Assess property portfolio 
to determine investment 
programmes that make 
building more energy 
efficient, less carbon 
intensive.

Seek to source green 
energy.
Define decarbonisation 
strategy to remain ahead 
of regulation.

Short

Short to 
medium

Regular investment.

Short to 
medium

Type
Policy and 
Legislation

Policy and 
Legislation

Policy and 
Legislation

Technology

Risk description
That Rank is not 
able to respond 
to increasingly 
stringent 
reporting 
obligations to 
the frequency or 
quality required. 

That nation states 
may introduce 
carbon emission 
levies, placing 
an additional fee 
upon energy 
consumption 
costs.

That new 
climate-related 
laws or 
regulations for 
which Rank is 
not prepared.

Technology 
advances 
introducing more 
environmentally 
friendly 
equipment to 
replace existing 
IT infrastructure. 

Potential outcomes
Legal and/or reputational issues, which in turn 
drive compliance costs and potentially impact 
cost of capital.

Financial impact: low

This may increase Rank’s operating costs. 

Financial impact: low to medium

Rank may be subject to an increase in accounting 
provisions, not initially budgeted for. This may 
impact profitability.

Rank may be subject to increased compliance costs.

Financial impact: low
Whilst Rank does not rely on carbon intense 
assets for value generation it nevertheless uses 
IT equipment to fulfil a variety of functions:

1.	Gaming	machines	on	playing	floors.	
Much of this equipment is sourced from the US. 
Whilst the US committed to a 2050 net zero target, 
any variances in time commitments and energy 
efficiency requirements of electrically powered 
equipment, between the US market and the 
markets we operate in may lead to unexpected 
cost implications.
2. Online gaming platform IT infrastructure 
and general business/operating IT 
infrastructure may suffer a reduction in useful 
life driven by major advances in IT energy 
efficiency, driving increase in depreciation 
and amortisation costs.

65

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur approach to ESG
Continued

Type
Market

Risk description
Climate induced 
changes to 
customer 
preferences 
for leisure.

Market

Supply chain 
cost inflation.

Potential outcomes
Changes in consumer preferences may encourage 
more players to play online at home, rather than 
incur possible transportation emissions and 
continued utilisation of inefficient spaces.

Mitigating activities
Formalise and 
communicate clear 
decarbonisation 
strategy.

Financial impact: low
Increased costs related to the use of new 
environmentally friendly materials or processes 
could result in contracts previously expecting 
to be profitable becoming loss making.

Financial impact: low

Timeframe
Long

Medium

Short

Commencing Scope 3 
assessment to better 
understand Rank’s 
exposure to high 
emitting sections 
of its value chain.

In time, will seek 
increased information 
regarding climate 
risk exposure from 
key suppliers.
Define and communicate 
our net zero ambitions.

Reputational

Failure to 
meet internal 
or external 
stakeholder 
climate-related 
expectations, 
impacting 
relations.

Perceived higher risk investment, increasing 
cost of capital with investors, financial institutions, 
and insurers.

Reduced revenues due to challenges in attracting 
new talent and increased opex from employee 
turnover. 

Financial impact: low to medium

Risk
Physical: Physical risks resulting from climate change can be event driven (acute) or longer-term shifts (chronic) in climate patterns.

Risk description
Extreme weather events like 
drought, flooding and storms.

Potential outcomes
Damage to our properties and vehicles which 
will incur increased capex and insurance costs.

Mitigating activities
Business continuity 
and crisis management 
plans in place. 

Timeframe
Short to long 

Changes in average climate 
conditions including rising sea 
levels, coastal flooding and 
increased average temperatures.

Impacts of supply chain disruption from increased 
severity of extreme weather events may impact 
opex and capex, as well as impact revenue if 
customer demands for online entertainment 
cannot be met.

Financial impact: low to medium
Increased operating costs driven by the as the 
increased use of climate control systems across 
our properties.

Increased maintenance and insurance costs.

Financial impact: low to medium

Investment into property 
portfolio. 

Short to long 

66

The Rank Group PlcAnnual Report 2022Scenario analysis
To evaluate the resiliency of the Group’s approach to climate-related risks and opportunities, we have conducted an analysis for two 
different possible scenarios: the rise in global temperature is limited to less than 2 degrees, or the global temperature rises by more 
than 2 degrees. The risks and opportunities to the Group under each scenario are presented against short, medium, and long-term 
time horizons.

<2-degree scenario
Our less than 2°c scenario assumes that we act responsibly, improve the efficiency of our portfolio working with our landlords, 
and reduce our GHG emissions. This may include the introduction of carbon pricing by national governments. We consider transition 
risks to pose the greater threat to our business and strategy under this scenario, with only a limited and manageable impact on our 
operations from physical risks. That said, we consider this threat to be limited in the short term and therefore our strategy resilient 
under this scenario. We considered the IEA’s Net Zero Scenario in developing this scenario. 

Short term (to 2030)
Risks
Higher transition risks associated 
with moving to a low-carbon economy 

Medium term (2030 to 2040)
Risks
Continued transition risks 

 – Compliance risk if we fail to meet 

regulatory requirements, including 
emissions reporting obligations. 
 – Reputational risk with investors, 

customers and employees, if we do not 
adequately address climate change. 
 – Increased cost of climate-related levies/ 
increased pricing of greenhouse gas 
(GHG) emissions. 

 – Continuing compliance risk if we 

fail to meet regulatory requirements, 
including emissions reporting 
obligations. 

 – Increasing reputational risk with 

investors, customers and employees, 
if we do not adequately address 
climate change. 

 – Increased cost of climate-related levies/
increased pricing of GHG emissions. 

 – Changing customer behaviour. 

Long term (beyond 2040)
Risks
Less significant increase in physical risks 

 – Continued isolated extreme weather 
events causing manageable direct 
business disruptions to office locations, 
and impacts to suppliers in our 
moderate supply chain. 

 – Higher summer temperatures and rapid 
changes in temperature and humidity 
causing challenges for venue cooling, 
and increases in energy costs across 
our venues and offices.

Opportunities
 – Define net zero strategy to meet increasing stakeholder expectations.
 – Potential to develop a zero-emissions online product, or facility that allows customers to offset.
 – As demand for more energy efficient infrastructure and equipment increases in the market, so demand will increase which is likely 

to reduce costs. This will enable investment that will ultimately reduce energy costs. 

>2°c scenario
This scenario assumes global climate policy is less effective and unabated GHG emissions cause climate change above that envisaged 
by the Paris Agreement. Under this scenario, informed by the IEA’s SDS scenario, we would expect physical risks to become much 
more apparent in the longer term and outweigh transitional risks. Under this scenario our business and strategy remains resilient in 
the short term. Further work to define the resilience of our strategy beyond this time horizon is still required.

Short term (to 2030)
Risks
Slight increase in transition and physical 
risks in the short term 

 – Isolated and manageable business 

disruptions caused by extreme weather 
events, such as flooding or drought. 

 – Insurance costs rise in step with 
increase in physical damage to 
properties. 

Medium term (2030 to 2040)
Risks
Increasing physical risks due to a failure 
to adequately transition to a low-carbon 
economy 

Long term (beyond 2040)
Risks
Increased physical risks due to a failure 
to adequately transition to a low-carbon 
economy 

 – Increase in energy costs as traditional 

energy sources become more 
constrained, whilst under investment 
into cleaner energy fails to bridge 
energy demand gap. 

 – Increase in energy costs.
 – Flooding at certain high-risk venues 

due to increased sea level.

 – Ad-hoc supply chain interruptions. 

 – Flooding at certain high-risk venues 

due to increased sea level. 

Opportunities
 – Define net zero strategy to meet increasing stakeholder expectations.
 – Potential to develop a zero-emissions online product, or facility that allows customers to offset.
 – As demand for more energy efficient infrastructure and equipment increases in the market, so demand will increase which is likely 

to reduce costs. This will enable investment that will ultimately reduce energy costs. 

67

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur approach to ESG
Continued

Risk Management
To determine the relative significance of 
climate-related risks in relation to other 
risks, in 2021 we conducted a materiality 
assessment. This process, engaging a 
range of stakeholders both internal and 
external to the organisation, placed 
climate risk as a low-risk matter, relative 
to other ESG issues. We also monitor the 
regulatory space in order to be informed 
of any developments that could impact the 
effect of climate-related issues. Currently, 
there are existing and emerging regulatory 
requirements related to climate change 
that are considered a risk by Rank.

As the Group’s appreciation for the 
complexities of climate risk has developed, 
(that the risks may manifest in a variety 
of transitional and physical risks) so it has 
evolved its representation of climate risk 
within its risk register. As such, climate 
risk is included as an emerging risk on the 
Company’s risk register. The potential size 
and scope of identified climate-related 
risks is determined in the same manner 
as any risk on the risk register.

The Group’s risk management process 
involves an analysis which weights ‘Impact’ 
against ‘Likelihood’. The financial impact 
of risk is defined thus: Low – managed as 
part of existing processes; Medium – 
additional mitigation or investment 
required; and High – significant 
investment required and considered 
material risk to the business. 

Decisions to mitigate, transfer, accept, 
or control climate-related risks are made 
in the same manner as any risk on the risk 
register, as climate risk is included as a 
stand-alone risk on our risk register and 
is therefore integrated into the overall risk 
management framework. Defining climate 
as an emerging risk also means that the 
Audit Committee has general oversight of 
this issue. Additionally, through guidance 
from the ESG & Safer Gambling 
Committee, the Audit Committee are 
encouraged to consider climate-related 
matters when considering the following 
Principal Risks:

1.  Taxation (should a carbon price 

be introduced)

2.  Business continuity planning and 

disaster recovery (should any physical 
climate-related risks impact the 
business or its supply chain – flash 
flooding etc.)

3.  People (desire to work for an employer 

that is committed to net zero etc.)

Over the coming months the Group will 
start to consider the spread of physical and 
transitional risks on our register. As 
previously acknowledged, climate-related 
risks are varied and permeate many other 
existing risks overseen by the Board. 

During the year, we conducted desktop 
assessment to review the perceived flood 
risks of our UK properties, which 
comprises 92% of our portfolio. Using UK 
Government and Scottish Environmental 
Protection Agency online tools, we 
identified the following:

High
Medium
Reservoir

River  
risk

Surface 
risk

Coastal 
risk
12.20% 0.80% 1.60%
17.10% 3.25%

5.70%

SECR report
Objectives of this report 
This report has been prepared to support 
Rank’s compliance with the Companies 
Act 2006 (Strategic Report and Directors’ 
Report) Regulations 2013 and the 
companies (Directors’ Report) and Limited 
Liability Partnerships (Energy and Carbon 
Report) Regulations 2019. 

These pieces of legislation require quoted 
companies to report energy consumption 
and greenhouse gas emissions arising 
from activities for which those companies 
are responsible. The report also provides 
Rank with an annual review of the Group’s 
energy consumption. 

Scope Boundaries
An operational control approach has been 
used to define the Greenhouse Gas (GHG) 
emissions boundary.

For Rank’s mandatory scope, this captures 
emissions associated with the operation 
of Rank’s sites and company-owned 
transport. The ‘full scope’ also includes 
the voluntary disclosure of emissions 
resulting from electricity transmission 
and distribution losses, private vehicles 
(used for company business), air travel and 
waste disposal. All emissions, mandatory 
and voluntary, refer to UK and Spain 
operations only. 

This information was collected and 
reported in line with the methodology set 
out in the UK Government’s Environmental 
Reporting Guidelines 2019. 

Emissions have been calculated using the 
2021 conversion factors provided by Defra. 
There are no material omissions from the 
mandatory Scope 1 and 2 emissions. The 
reporting period is July 2021 to June 2022, 
as per Rank’s financial accounts. 

Metrics & Targets
The metrics currently used by Rank 
to assess climate-related risks and 
opportunities in line with its strategy and 
risk management process are Scope 1 and 
2 emissions and are published as part of 
the Group’s obligations to report in line 
with Streamlined Energy & Carbon 
Reporting (SECR). 

Supporting material
An emissions data file has been compiled 
according to a specification agreed with 
Rank. The data file will be retained by 
Consultus International Group (Consultus) 
and is available for audit upon request. The 
supporting data, as supplied by Rank and 
relevant third parties is held by Consultus 
and can be made available on request. 

Emissions intensity
For purposes of baselining and ongoing 
comparison, it is required to express the 
GHG emissions using a carbon intensity 
metric. The intensity metric chosen is £m 
NGR. Rank’s NGR in 2021/22 was £644.0m, 
giving an intensity of 39.2 tCO2e per £m 
NGR, 40% lower than last year. 

68

The Rank Group PlcAnnual Report 2022 
 
 
Quantification and Reporting Methodology
The Group has taken guidance from the UK Government Environmental Reporting Guidelines (March 2019), the GHG Reporting 
Protocol – Corporate Standard, and from the UK Government GHG Conversion Factors for Company Reporting document for 
calculating carbon emissions. Energy usage information (gas and electricity) has been obtained directly from our energy suppliers 
and half-hourly (HH) data, where applicable, for the HH supplies. 

For supplies where there was not complete 12-month energy usage data available, flat profile estimation techniques were used to 
complete the annual consumption. Transport mileage and/or fuel usage data was provided for company and employee-owned vehicles. 
tCO2e emissions were calculated using the appropriate emission factors from the UK Government GHG conversion information and 
retained within the organisation’s Data File for reference where required with the exception of Spain which is from the IEA.

Overall Group Position kWh
Emission source
Energy type
Gas
Electricity
Company travel
Total

UK Group Position kWh
Emission source 
Energy type
Gas
Electricity
Company travel
Total

*  Company travel 2021/22 includes all Scope 1 and Scope 3 data.

Spain Group Position kWh
Emission source 
Energy type
Gas
Electricity
Total

*  Belgium’s emission data included in overall group position for 2020/21.

GHG Emissions Summary

Energy type
Gas (Scope 1)
Company transport (Scope 1)
Employee transport (Scope 3)
F-Gases (Scope 1)
Electricity (Scope 2)
Transmission & losses (Scope 3)
Air travel (Scope 3)
Waste (Scope 3)
Total

Energy type
Scope 1 (mandatory)
Scope 2 (mandatory)
Mandatory total
Scope 3 (compulsory)
Total

69

2021/22 
kWh
63,554,204
61,279,863
3,993,358
128,827,425

2020/21 
kWh
54,304,890
47,548,865
2,529,333
104,383,088

% of 2021/22 
total
52%
46%
2%
100%

2021/22 
kWh
63,110,578
57,120,020
3,993,358
124,223,956

2020/21 
kWh
53,356,974
43,524,462
2,529,333
99,410,769

% of 2021/22 
total
54%
44%
3%
100%

Change +/-
17%
29%
58%
23%

Change +/-
18%
31%
58%
25%

2021/22 
kWh
443,626
4,159,843
4,603,469

2020/21 
kWh
293,036
2,845,759
3,138,795

% of 2021/22 
total
9%
9l%
100%

Change +/-
51%
46%
47%

2021/22

2020/21

tC02e
11,641
551
206
145
12,897
1,089
198
112
26,840

%
43.4%
2.1%
0.8%
0.5%
48.1%
4.1%
0.7%
0.4%
100%

tC02e
9,946
622
–
50
11,066
–
15
2,368
24,067

2021/22
12,337
12,897
25,235
1,605
26,840

%
41.3%
2.6%
0.0%
0.2%
46.0%
0.0%
0.1%
9.8%
100%

2020/21
10,618
11,066
21,684
2,383
24,067

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur approach to ESG
Continued

Whilst we embrace the recommendations, we recognise that our disclosures are not yet fully consistent with some of the TCFD 
recommendations and in such cases we have explained why and provided a description of the priority actions to be taken to close 
the gaps. All information considered material to our TCFD disclosures are presented within this TCFD section. 

Compliance table
TCFD Pillar
Governance

Recommended Disclosures
a.  Describe the Board’s oversight of 

climate-related risks and opportunities.

Compliance status and future activity 
Status: green

Strategy

Risk management

b.  Describe management’s role in 

assessing and managing climate-related 
risks and opportunities.

a.  Describe the climate-related risks 
and opportunities the organisation 
has identified over the short, medium 
and long term.

b.  Describe the impact of climate-related 

risks and opportunities on the 
organisation’s businesses, strategy, 
and financial planning.

c.  Describe the resilience of the 

organisation’s strategy, taking into 
consideration different climate-related 
scenarios, including a 2°c or lower 
scenario.

a.  Describe the organisation’s processes 
for identifying and assessing climate-
related risks.

b.  Describe the organisation’s processes 
for managing climate-related risks.

c.  Describe how processes for identifying, 

assessing, and managing climate-
related risks are integrated into the 
organisation’s overall risk management.

Metrics and targets

a.  Disclose the metrics used by the 

organisation to assess climate-related 
risks and opportunities in line with its 
strategy and risk management process.

b.  Disclose Scope 1, Scope 2 and, if 

appropriate Scope 3 greenhouse gas 
(GHG) emissions and the related risks.

c.  Describe the targets used by the 

organisation to manage climate-related 
risks and opportunities and 
performance against targets.

Intention: the Board and relevant committees to strengthen 
the consideration of climate-related issues when reviewing 
and guiding business plans, major capital expenditure and 
M&A activity. 
Status: green

Intention: the Group is to clarify the mandate of the Carbon 
Reduction Working Group and to keep improving mechanisms 
for informing managers of climate-related matters. 
Status: green

Intention: continue to mature scenario analysis and resilience 
testing of risks over the short, medium and long term.
Status: amber

Intention: seek to prioritise the factoring of climate-related 
risks and opportunities into investment strategies and financial 
planning.
Status: amber

Intention: continue to mature scenario analysis and resilience 
testing of risks over the short, medium and long term.

Status: amber

Intention: build greater capacity within the Group to identify 
and assess climate related risks.
Status: amber

Intention: whilst each of the transitional and physical risks listed 
in the report are deemed low to medium financial risk to the 
business in the short term, further research is required to 
determine the financial materiality of these risks over the 
medium and longer term. 
Status: amber

Intention: further resource and consideration to be given to the 
management of climate-related risks. 
Status: amber

Intention: whilst the Group already reports Scope 1 and 2 
emissions, certain Scope 3 emissions are captured and the 
business may consider the adoption of an internal carbon price 
to measure impact and the potential payback on business plans 
and relevant capital investment programmes.
Status: green

Intention: whilst the Group already reports Scope 1 and 2 
emissions, certain Scope 3 emissions are captured and it is the 
intention of the business in the coming years to set a firm net 
zero target, in line with the requirement of the Science Based 
Targets Initiative. 
Status: red

Intention: to announce decarbonisation targets during the next 
financial year. 

Green – Disclosure met; Amber – Programme of work underway to meet disclosure; Red – Programme of work yet to start to meet 
disclosure.

70

The Rank Group PlcAnnual Report 2022Our Group-wide charity 
partnership: Carers Trust
Since 2014 Rank has been partnered with 
Carers Trust, a charity which works to 
improve services, support, and recognition 
for unpaid carers. During our partnership 
so far, the Group has raised £3,193,763.79 
for the charity and supported 13,135 
carers. In order to take ownership of 
a specific project to support the Carers 
Trust, we established Rank Cares Grants. 
Enabled by the fundraising efforts of our 
colleagues across the Group, we give 
grants to carers in three areas: 

 – Carers Essentials Fund – carers can 

apply for grants towards the cost of vital 
equipment such as washing machines, 
cookers, fridge freezers or beds.

 – Carers Take Time Out Fund – giving 
carers time out from caring to relax, do 
something for themselves and recharge 
their batteries.

 – Carers Skills Fund – enabling carers 
to learn new skills to help them with 
caring or to return to work.

For a carer to receive a grant, they must 
submit an application with one of our 120 
network partners around the UK. These 
applications are then reviewed by a Grants 
Panel. We invite colleagues from around 
the business to sit on these panels so that 
they can appreciate the impact of our 
fundraising and the importance of 
supporting carers. 

Community

A central role in the community
We have always occupied a central role in 
the communities in which we operate, and 
our Mecca venues in particular are a social 
hub for local people. Playing bingo is a key 
form of social interaction for many isolated 
and older people and our clubs will 
continue to provide this leisure service 
for generations to come. The strong ties 
we have with local communities influence 
our approach in this area: our colleagues 
go beyond the expected to support their 
customers, we champion charitable 
initiatives on a venue-by-venue basis 
and advertise employment opportunities 
locally, and we chose our Group-wide 
charity partner, Carers Trust, on the 
basis of its network of carers centres 
across the UK that support people doing 
vital unpaid work.

Developing our community strategy
As a result of the pandemic, the 
understanding of the integral role we play 
in communities came into sharper focus. 
We made it a priority to keep supporting 
our customers even when our venues were 
forced to shut during lockdowns. As the 
pandemic restrictions eased, we were still 
keen to maintain this community focus. 
In the longer term, we want to maintain 
this momentum and we recognise that our 
customers and communities will continue 
to need support. While much of our 
activity has been driven locally and we 
will continue to operate initiatives on a 
venue-by-venue basis, we are working 
towards formalising a central strategy on 
community engagement and support. Our 
new Mecca Managing Director will play a 
significant role in developing this strategy.

“ This time out 
allows me to have 
something more 
positive to enjoy in 
life which in turn 
allows me to be 
more positive in 
my caring role 
at home.”

Jackie
Unpaid carer

Below:
City Poker Night
Rank Cares charity fundraiser

71

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOur business model

What we do

Stakeholder value created

We have been entertaining Britain since 1937, from our origins 
in motion pictures to today’s gaming-based entertainment brands.

Our customers 

Our purpose is to work together to create exciting environments 
that reflect the changing needs and expectations of our 
customers and our colleagues, delivering stimulating and 
entertaining experiences every time. To Excite and To Entertain. 
This is how we do it.

2,400k

We create value for our 2,400k customers by providing them with 
market-leading gaming experiences through our venues, online, 
or across both channels.

We are the only Group that offers customers both venue and digital 
bingo and casino experiences.

Our people

Venues
 – Largest venues casino operator in Great Britain (52 venues).
 – Second-largest venues bingo operator in Great Britain 

(64 venues).

 – Growing venues bingo presence in Spain (9 venues).
 – Our venues businesses operate in mature and well-established 

gambling markets.

 – Mecca and Enracha are bingo-led brands which offer 

community-based gaming.

 – Grosvenor is a casino-led brand principally focused on table 

and machine gaming.

 – Our venues businesses operate through a mainly leasehold 

estate.

 – Our venues are membership-based and free to join.
 – A food and beverage offer is available across all our venues.
 – Revenue is generated in our venues when a customer bets 
against the house (games of chance). Underlying profit is 
generated once the cost of customer incentives, sales and 
other operating costs are deducted.

Digital 
 – A diverse portfolio of over 140 digital brands covering casino, 

bingo, slots and sports betting.

 – Our Mecca and Grosvenor online offers complement our 

established venues brands.

 – All digital customers play with our online brands through 

a brand wallet.

 – Revenue is generated online when a customer bets against the 
house (games of chance). Underlying profit is generated once 
the cost of customer incentives, sales and other operating costs 
are deducted.

7,600

7,600 passionate and committed employees.

Our suppliers

1,200

Over 1,200 suppliers, who through meaningful engagement and 
collaboration are key in helping us deliver our strategic aims.

Our communities

£300,000

£300,000 charitable donations made to Carers Trust.

Governments

£171.5m

£171.5m generated for tax authorities and local governments. 

Our shareholders
Through our disciplined approach to strategic delivery and 
unwavering commitment to safe and fairer gambling, we are 
focused on creating sustainable value for our shareholders.

72

The Rank Group PlcAnnual Report 2022 What we need to create value

1

5

2

Evolving our 
position as an 
entertainment 
brand

4

3

1 Customer insights/engagement

Through customer insights drawn from customer research 
and data science we can better understand what our current 
and potential customers want, ensuring we provide relevant, 
exciting and entertaining experiences.

4 Innovation and technology

 – Our goal is to offer seamless and instant journeys across 
our digital and venue brands which requires innovation 
and investment in technology.

 – Investment is driven by our strategic priorities and where 

2 Strong brand positioning

Rank has a portfolio of brands, which include its three 
well-established cross-channel brands, Grosvenor Casinos, 
Mecca and Enracha, alongside our 140 digital-only, 
proprietary and non-proprietary brands.

3 Player protection

Our three lines of defence model, involving our front-line 
colleagues, our compliance team and our internal audit 
team, seeks to ensure that we are taking the appropriate 
actions to protect our customers.

returns are proven.

5 Inspiring people

 – Our people are our key asset. They are the face of our 
venues’ brands. Through strong teamwork, regular 
training and a dedicated support network our team 
members are experts at delivering a customer-focused 
experience.

 – Our five STARS values are at the core of everything we do. 
In delivering these values, we can achieve our purpose 
and exceed our strategic goals.

 – A comprehensive employee engagement programme 

alongside our equality, inclusion and diversity strategy 
ensures we have an inclusive and sustainable culture.

Supported by robust governance and financial management
– Strong leadership during the pandemic meant the right decisions were made at the right time. 
– Rank’s Board and Executives provide a broad mix of skills, knowledge and experience to meet the 
Group’s needs, ensuring it delivers on its strategy.
– A strong, disciplined approach to liquidity through careful cash management provided the necessary support 
to the balance sheet through the COVID-19 pandemic resulting in a strong position for future investment.

73

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewRisk management

Improving our ability to 
identify, mitigate, monitor 
and review key risks

Our risk management framework

Identify

Board

Role:
The Board has overall responsibility for the risk management 
framework and for establishing risk appetite, as well as ensuring that 
the approach is embedded into the operations of the business. 

Specific activities:
Approves risk management framework and processes.
Sets risk appetite. Reviews the Group’s risk profile.

Risk Committee

Audit Committee

Role:
The Group Risk Committee is 
responsible for implementing 
the risk management 
framework and processes, 
assessing and managing risk 
and assisting the Board and 
Audit Committee in their 
oversight of risk and mitigation.

Role:
The Audit Committee is 
responsible for assessing the 
ongoing effectiveness of the risk 
management framework and 
processes, and for undertaking 
an independent review of 
the mitigation plans for 
material risks.

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Specific activities:
Reviews Group risk register. 
Carries out “deep dive” risk 
register reviews of specific 
business areas. Identifies and 
manages risks as they arise. 
Provides forum to ensure 
adequate and timely progress 
of risk-mitigation actions. 
Considers reports from 
compliance functions.

Specific activities:
Oversees risk management 
framework, controls and 
processes. Reviews action plans 
to manage significant risks. 
Reviews Group risk register.

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Group internal audit

Role:
Group internal audit helps to manage risk identification by conducting 
independent audits of the risks to the business and progress in 
mitigating action plans.

Specific activities:
Develops a risk-based internal audit programme. Audits the risk 
processes across the organisation. Receives and provides assurance 
on the management of risk. Reports on the efficiency and effectiveness 
of internal controls.

Monitor

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How we manage risk
Understanding, accepting and managing 
risk are fundamental to Rank’s strategy 
and success. We have a Group enterprise-
wide risk management framework and 
approach, which is integrated into our 
organisational management structure 
and responsibilities. The aim of this is to 
provide oversight and governance of the 
key risks we face, as well as monitoring 
upcoming and emerging risks and 
performing horizon scanning over 
the medium to long term.

Key or material risks are identified and 
monitored through risk registers at a 
Group level and within business units, 
ensuring both a top-down and bottom-up 
approach to risk management.

Over the past year we have continued 
to enhance our Group enterprise risk 
management framework and improve our 
ability to identify, mitigate, monitor and 
review key risks. For each principal risk 
identified, the Risk Committee assessed 
the likelihood and consequence, and 
confirmed a ‘risk owner’ who is a member 
of the Executive Committee. The risk 
owner is responsible for defining and 
implementing mitigations which are 
reviewed for appropriateness and 
monitored regularly.

Risk appetite
Defining risk appetite is key in the process 
of embedding the risk management 
system into our organisational culture. 
Our risk appetite approach is to minimise 
our exposure to reputational, compliance 
and excessive financial risk, whilst 
accepting and encouraging more risk in 
pursuit of our purpose and ambition. As 
part of the establishment of risk appetite, 
the Board will consider and monitor the 
level of acceptable risk it is willing to take 
in each of the principal risk areas.

We recognise that our appetite for 
risk varies according to the activity 
undertaken, and that our acceptance 
of risk is subject always to ensuring 
that potential benefits and risks are fully 
understood before developments are 
authorised, and that sensible measures 
to mitigate risk are established.

The Rank Group PlcAnnual Report 2022 
 
Principal risks and uncertainties heatmap
Summary Residual Risk

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2

4

3

12

5

7

8

10

11

9

6

Likelihood

1 Uncertain trading environment 
2 Compliance with gambling laws and regulations

3 Safer gambling
4 People

1

5 Health and safety

6 Taxation

7 Change programmes: Integration, transformation and 

technology projects

8 Business continuity planning and disaster recovery 

(operational resilience)

9 Data protection and management

10 Cyber resilience

11 Dependency on third parties and supply chain

12 Pandemic

Yearly change
 N/A

 N/A

information, so as to ensure we are 
well-placed to react to the impacts and 
opportunities presented by such 
regulatory change.

The Group’s assessment of climate-related 
risks and opportunities continues to 
develop (please see pages 62 to 70 for 
more information). However, whilst 
climate risk is an emerging risk for the 
Group, it is not of itself currently regarded 
as a principal risk and the risk itself is 
currently considered low. We nevertheless 
continue to keep this under review.

Principal risks and uncertainties 
The Board has conducted a robust 
assessment of the Company’s principal 
and emerging risks. The risks outlined in 
this section are the principal risks that we 
have identified as material to the Group. 
They represent a ‘point-in-time’ 
assessment, as the environment in which 
the Group operates is constantly changing 
and new risks may always arise. 

Risks are considered in terms of likelihood 
and impact and are based on residual risk 
rating of: high, medium and low, i.e. after 
taking into account controls already in 
place and operating effectively. Mapping 
risks in this way helps not only to prioritise 
the risks and required actions but also to 
direct the required resource to maintain 
the effectiveness of controls already in 
place and mitigate further where required.

The risks outlined in this section are not 
set out in any order of priority, and do not 
include all risks associated with the 
Group’s activities. 

Additional risks not presently known to 
management, or currently deemed less 
material, may also have an adverse effect 
on the business. Risks such as these 
are not raised as principal risks but are 
nevertheless periodically monitored for 
their impact on the Group.

Emerging risks
Our risk management processes include 
consideration of emerging (including 
opportunity) risks; horizon scanning is 
performed with a view to enabling 
management to take timely steps to 
intervene as appropriate. 

Our methodology used to identify emerging 
risks includes reviews with both internal 
and external subject matter experts, 
reviews of consultation papers and 
publications from within and outside the 
industry and the use of key risk indicators. 
Throughout the year some new risks have 
emerged and developed which have been 
monitored by management and action 
taken when they started to crystallise. 

The most significant near-term emerging 
risk is the forthcoming proposed changes 
to UK gambling regulation with the 
Government’s proposed White Paper on 
legislative and regulatory reform expected 
to be published in the coming months. 
Mitigation has taken the form of ongoing 
monitoring and risk assessments, ongoing 
membership and contribution to trade 
associations, and continuing to build 
on and maintain relationships with our 
stakeholders. We also continue to develop 
our plans and consider our strategy, 
to the extent possible based on available 

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The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverview 
 
 
 
 
 
 
 
 
 
Risk management
Continued

Principal risk: 1
Uncertain trading environment 

Principal risk: 2
Compliance with gambling laws 
and regulations

Yearly change – N/A

 Yearly change

Principal risk
Recovery from the pandemic is slowed by inflationary 
pressures impacting consumers’ discretionary expenditure. 
Such pressures influence customer behaviour and can reduce 
spend on entertainment and leisure activities such as those 
offered by the Group, and propensity to visit our venues. 
This could impact our performance and strategic decisions.

Moreover, the sharp rise in energy cost is impacting the 
operating margins of our venues businesses and this will be 
further impacted if prices continue to increase. Related risks 
caused by current macroeconomic and geopolitical 
uncertainty are energy availability and the increased cost 
of products and services, all of which could impact our future 
performance and strategic decisions.

Residual risk rating and change in risk impact
New (evolved from ‘Changing Customer Needs (venues)’) 
and considered high residual risk.

With the current trading environment, inflationary pressures, 
energy prices at record highs, increases in interest rates and 
labour shortages post-COVID-19 impacting the leisure sector 
in particular, the risk here is considered high. 

Risk mitigation strategy
We are actively monitoring the situation and continue to 
put contingency measures in place to manage these risks, 
including:

 – monitoring economic developments and undertake scenario 
analysis where appropriate. In particular, the Group focuses 
on impacts in the short and medium term that may result 
from changes in customer behaviour.

 – reviewing operational plans to ensure that they are robust 

and well managed. 

 – undertaking regular insight and tracking work in relation 
to our brands, and continue to assess the relevance of our 
products to our customers.

 – considering ways to manage the Group’s exposure in respect 
of external conditions beyond its control, including forward 
buying of energy and reviewing the extent of interest rate 
risk exposure.

 – ensuring that our procurement team conducts tender 

processes and leverages our scale to effectively control costs 
and ensure pricing is competitive. 

Link to strategy
Pillars 2 and 3

Principal risk
Regulatory and legislative regimes for betting and gaming 
in key markets are constantly under review and can change 
(including as to their interpretation by regulators) at short 
notice. These changes could benefit or have an adverse effect 
on the business and additional costs might be incurred in 
order to comply. Failing to comply leads to an increased risk 
of investigation(s) and regulatory action and sanctions by way 
of licence conditions, financial penalties and/or loss of an 
operating licence.

Residual risk rating and change in risk impact
Considered high residual risk and increasing.

There is ongoing increased regulatory focus on compliance 
by regulators in the jurisdictions in which the Group operates. 
The risk of potential non-compliance increases with the pace 
of change in regulation, particularly when limited time is 
provided to ensure compliance. Regulatory change in the 
UK is often delivered through ad hoc Gambling Commission 
guidance which is often open to interpretation; this further 
increases the risk of a negative outcome from a regulatory 
compliance assessment.

Risk mitigation strategy
The Group ensures that:

 – it seeks ongoing and regular engagement with government, 
key civil servants involved in determining gambling policy 
and with regulators.

 – it monitors legislative and regulatory developments and 

announcements in relation to prospective change.

 – it has defined policies and procedures in place, which are 
periodically reviewed and updated as appropriate to take 
account of regulatory changes and guidance.

 – it has a dedicated compliance team led by an experienced 
Director of Compliance & Safer Gambling, which monitors 
implementation of and compliance with such policies and 
procedures and provides regular reports to the venues’ senior 
management, as well as to the Compliance and Group Risk 
Committees. The Director of Compliance & Safer Gambling 
also provides bi-annual reports to the Audit Committee.
 – its Compliance Committee meets on a monthly basis, with 

agenda items including data trends, monitoring programme 
outputs, proposed changes to compliance models, tools and 
processes and trade association updates. 

 – all colleagues undertake annual mandatory compliance 

training (including anti-bribery and corruption and money 
laundering), with additional training being undertaken as 
required/requested or as may be appropriate to a specific role.

 – it actively promotes a compliant environment and culture 

in which customers can play safely.

 – it engages with regulators as appropriate and examines the 
learnings from, and measures adopted by, other operators 
and sectors of the gambling industry.

Link to strategy
Pillars 1, 2, 3, and 5

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The Rank Group PlcAnnual Report 2022Principal risk: 3
Safer gambling

Principal risk: 4 
People

Yearly change – N/A

 Yearly change

Principal risk
People are pivotal to the success of the organisation and 
a failure to attract or retain key individuals may impact the 
Group’s ability to deliver on its strategic priorities.

A prerequisite to achieving all of the strategic priorities is 
ensuring the Group has the right people with the right skills, 
deployed within the right area of the business.

Residual risk rating and change in risk impact
Considered medium residual risk and increasing.

Considered increasing as the availability of colleagues and 
competition for talent continues to be a focus area, particularly 
for our UK venues business post both the pandemic and the 
impact of Brexit on the broader hospitality sector.

Risk mitigation strategy
The Group ensures that it:

 – regularly engages with colleagues and reviews its reward 

propositions in order to retain existing talent and attract the 
best candidates to roles.

 – conducts benchmarking exercises in relation to its 

compensation packages.

 – provides training and induction programmes to new joiners 
tailored as appropriate for those who are new to the sector.

 – monitors attrition and recruitment rates.
 – is focused is on developing diversity across the Group.
 – continues to develop its succession plans.
 – offers opportunities for colleagues to develop their skills 

and progress in their careers.

 – continues to consider the development of its culture, 

including how this is viewed by colleagues in employee 
opinion surveys and the actions that can be taken in light 
of the output.

Link to strategy
Pillars 1, 2, 3, 4 and 5

Principal risk
Safer gambling underpins our strategy with one of our 
five strategic pillars being that we will build sustainable 
relationships with our customers by providing them with safe 
environments in which to play. Minimising the potential for 
our customers to suffer harm from their gambling will assist 
the Group in ensuring that it grows the business in a 
sustainable way. We are committed to delivering the highest 
possible levels of player safety and protection. 

Failure to provide a safe gambling environment for our 
customers could have regulatory implications, affect trust 
in our brands and impact our ability to build a sustainable 
business. 

Residual risk rating and change in risk impact
New as a stand-alone principal risk and considered medium 
residual risk.

Our most material ESG issue is to ensure the highest possible 
levels of player safety and protection. 

Risk mitigation strategy
The Group ensures that:

 – it actively promotes a safer gambling culture.
 – it interacts and engages with its customers on a regular basis. 
 – it makes available a range of tools on all brands across all 
channels to support customers in managing their spend 
and play. 

 – it invests continuously in the development of its people, 
processes and technology, including with the assistance 
of expert third parties, to introduce new and ongoing 
improvements to enable it to identify and effectively interact 
with at-risk customers.

 – it continues to invest in data analytics to better identify 

potentially at-risk play by consumers and in the resultant 
processes which deliver the appropriate interactions with 
those customers and the ongoing evaluation of the 
effectiveness of those interactions.

 – all colleagues undertake annual mandatory safer gambling 

training, with additional training (including provided 
externally, for example by GamCare) as required/requested 
or as may be appropriate to a specific role.

 – it invests significantly in improvements for tackling the 
problem through donations to research, treatment and 
education initiatives, as well as through driving 
collaboration across the industry with other operators, 
charities and regulatory bodies.

 – it has a dedicated and experienced first and second line 

safer gambling teams.

Link to strategy
Pillars 1 and 5

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The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewRisk management
Continued

Principal risk: 5 
Health and safety

Principal risk: 6
Taxation

 Yearly change

 Yearly change

Principal risk
Failure to meet the requirements of the various domestic and 
international rules and regulations relating to the health and 
safety of our employees and customers could expose the Group 
(and individual Directors and employees) to material civil, 
criminal and/or regulatory action with the associated financial 
and reputational consequences.

Residual risk rating and change in risk impact
Considered medium residual risk and stable.

No significant changes in domestic and international 
standards/regulations are anticipated in the short term.

Risk mitigation strategy
The Group ensures that:

 – it has defined policies and procedures in place, which 
are periodically reviewed and updated as appropriate.

 – it has a dedicated health and safety team led by an 

experienced Head of Health and Safety, which monitors 
implementation of and compliance with such policies and 
procedures and provides regular reports to the venues’ 
senior management, as well as to the Health & Safety and 
Group Risk Committees. The Head of Health & Safety also 
provides bi-annual reports to the Audit Committee.

 – all colleagues undertake annual mandatory training, with 

additional training being undertaken as required/requested 
or as may be appropriate to a specific role. 

Link to strategy
Pillars 3 and 5

Principal risk
Changes in fiscal regimes in domestic and international 
markets can happen at short notice. These changes could 
benefit or have an adverse effect with additional costs 
potentially incurred in order to comply.

Residual risk rating and change in risk impact
Considered low residual risk and stable.

Tax changes in the immediate future are not anticipated 
to be material in their impact on the Group.

Risk mitigation strategy
The Group’s tax strategy is approved annually by the Board. 
Responsibility for its execution is delegated to the Chief 
Financial Officer who reports the Group’s tax position 
to the Board on a regular basis.

The Group ensures that it:

 – has an appropriately qualified and resourced tax team 

to manage its tax affairs.

 – continues to monitor tax legislation and announcements 
in relation to prospective change and, where appropriate, 
participate in consultations over proposed legislation, 
either directly or through industry bodies.

 – engages with regulators as appropriate.
 – performs analysis of the financial impact on the Group 

arising from proposed changes to taxation rates.

 – seeks external advice and support as may be required.
 – develops organisational contingency plans as appropriate.

Link to strategy
Pillars 2 and 3

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The Rank Group PlcAnnual Report 2022Principal risk: 7 
Change programmes: Integration, 
transformation and technology projects

Principal risk: 8 
Business continuity planning and 
disaster recovery (operational resilience)

 Yearly change

 Yearly change

Principal risk
Key Group projects and programmes could fail to deliver, 
resulting in missed market opportunities, and/or take longer 
to deliver, resulting in missed synergies and savings. 

Residual risk rating and change in risk impact
Considered medium residual risk and stable.

Failure to deliver key strategic projects and programmes 
impacts on customer loyalty and the strategic growth of 
the business and therefore remains a medium residual risk, 
but is also regarded as stable.

Principal risk
Planning and preparation of the organisation, to ensure 
it could overcome serious incidents or disasters and resume 
normal operations within a reasonably short period, is critical 
to ensure that there is minimal impact to its operations, 
customers and reputation.

Typical disasters might include: natural disasters such as 
fires and floods, pandemics, accidents impacting key people, 
insolvency of key suppliers, events that result in a loss or lack 
of availability of data or IT systems, negative media campaigns 
and market upheavals. 

Risk mitigation strategy
The Group ensures that change programmes:

Residual risk rating and change in risk impact
Considered medium residual risk and stable.

 – use a structured and disciplined delivery methodology 
to ensure that they are robustly managed to achieve 
their outcome.

 – are subjected to detailed management oversight as well 
as having sponsorship from a senior-level stakeholder.

 – follow a comprehensive risk management approach and are 
managed by experienced project and programme managers.

Link to strategy
Pillars 1, 2 and 3

The geographical nature of the operating environment and 
key risk exposures are known and understood.

Risk mitigation strategy
The Group seeks to develop, embed and refine its approach to 
incident and crisis management on an ongoing proactive basis.

Group business continuity plans are regularly reviewed for 
key sites and business areas and this work includes reviewing 
the resilience of and disaster recovery for IT systems.

Link to strategy
Pillars 1, 2, 3 and 5

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The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewRisk management
Continued

Principal risk: 9 
Data protection and management

Principal risk: 10 
Cyber resilience

 Yearly change

 Yearly change

Principal risk
The inability to adequately protect sensitive customer data 
and other key data and information assets that could be leaked, 
exposed, hacked or transmitted would result in customer 
detriment, formal investigations and/or possible litigation 
leading to prosecution, fines and/or damage to our brands.

Principal risk
Cyber-attacks can disrupt and cause considerable financial 
and reputational damage to the Group. If a cyber-attack were 
to occur, the Group could lose assets, reputation and business, 
and potentially face regulatory fines and/or litigation – as well 
as the costs of remediation.

Residual risk rating and change in risk impact
Considered medium residual risk and stable.

The Group continues to develop and enhance its control 
environment in relation to customer data controls and 
regulatory requirements.

Risk mitigation strategy
The Group has in place data protection policies in order to 
protect the privacy rights of individuals in accordance with 
GDPR and other relevant local data protection and privacy 
legislation (as applicable). These are monitored by an 
experienced Data Protection Officer (‘DPO’) to ensure that the 
business is aware of, and adheres to, legal requirements and 
industry best practice. The DPO provides regular reports to 
the Group Risk Committee on relevant data and trends, 
monitoring programme outputs, ongoing projects and any 
potential regulatory matters. The DPO also provides bi-annual 
reports to the Audit Committee.

All colleagues undertake annual mandatory training, with 
additional training being undertaken as required/requested 
or as may be appropriate to a specific role. 

Technology and IT security controls are in place to restrict 
access to sensitive data and ensure individuals only have 
access to the data they need to do their job. The Group also 
carries out periodic penetration testing of security controls 
around data.

Link to strategy
Pillars 1, 2 and 3

Operations are highly dependent on technology and advanced 
information systems (such as the use of cloud computing) and 
there is a risk that such technology or systems could fail, or 
outages occur.

Residual risk rating and change in risk impact
Considered medium residual risk and stable.

Due to the programme of work in place and ongoing 
monitoring and response to new and emerging attack vectors, 
this is considered a stable risk for the Group.

Risk mitigation strategy
The Group:

 – has a Security Operations Centre (SOC) and Vulnerability 

Management service tools(s) to provide increased visibility 
of security events and enable vulnerabilities to be 
monitored/quickly addressed.

 – has in place security policies and procedures and conducts 

training for colleagues to ensure ongoing awareness. 

 – employs a dedicated, specialist Group security team.
 – carries out periodic attack and penetration testing, with 

actions arising followed-up, tracked and remediated by the 
security team.

 – follows a rolling programme of work to continue to enhance 

cybersecurity and resilience within the IT estate.

Link to strategy
Pillars 1, 2 and 3

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The Rank Group PlcAnnual Report 2022Principal risk: 11 
Dependency on third parties 
and supply chain

Principal risk: 12 
Pandemic

 Yearly change

 Yearly change

Principal risk
The Group is dependent on a number of third-party suppliers 
for the operation of its business. The withdrawal or removal 
from the market of one or more of these third-party suppliers, 
failure of these suppliers to comply with contractual 
obligations, or reputational issues arising in connection with 
these suppliers could adversely affect operations, especially 
where these suppliers are niche. 

Residual risk rating and change in risk impact
Considered medium residual risk and stable.

The third-party operating environment and key risk exposures 
have remained the same but the potential risk to supply chain 
due to the current macroeconomic environment continues 
to be monitored.

Risk mitigation strategy
The Group has a central procurement team that oversees the 
process for acquisition of suppliers across the Group, utilising 
a supplier risk management framework. Our policies and 
procedures require due diligence to be carried out on suppliers. 

We require that supplier contracts include, amongst other 
things, appropriate clauses on compliance with applicable 
laws and regulations, the prevention of modern slavery and 
anti-bribery. We seek to work with suppliers who are actively 
managing climate risks.

Business owners are responsible for communication with key 
suppliers and are ultimately accountable for such relationships 
and ensuring that contractual requirements are met.

Link to strategy
Pillars 1, 2, 3, 4 and 5

Principal risk
All restrictions have been lifted since August 2021 in the UK. 
However, as a result of the severe impact that COVID-19 had 
on the business, the rate of its recovery since the venues 
reopened and restrictions were lifted (including the rate 
of return of customers, particularly from overseas), and the 
residual risk that restrictions could be reintroduced, or 
customers may elect to reduce their social contacts if cases 
were to increase, we continue to take a cautious approach 
to the reduction of risk at this time. 

Residual risk rating and change in risk impact
Considered low residual risk but decreasing. 

The risk of re-introduction of restrictions at short notice has to 
be balanced with the reassurances provided by the success of 
vaccination programmes and no social distancing measures 
having been in place in the UK for over twelve months. Further 
to this, the risk is regarded as low and continuing to decrease.

Risk mitigation strategy
The Group continues to monitor the risk in each jurisdiction 
in which it has venues or offices. The health and safety of our 
colleagues and customers remains of paramount importance 
and risk assessments continue to be an essential part of 
ensuring a safety first approach.

We also continue to review our crisis management and 
business continuity plans on a lessons learnt basis and 
to ensure that they remain up-to-date.

Link to strategy
Pillars 1, 2, 3, 4 and 5

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The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewCompliance statements

Going concern and viability statement

Assessment
In adopting the going concern basis 
and viability statement for preparing the 
financial information, the Directors have 
considered the circumstances impacting 
the Group during the year as detailed in 
the operating review on pages 16 to 25, 
including the budget for 2022/23 
(‘the base case’), the five-year business 
plan for the Group, and recent trading 
performance, and have reviewed the 
Group’s projected compliance with its 
banking covenants and access to funding 
options for the 12 months ending 
31 August 2023 for the going concern 
period and for the three years ending 
August 2025 for the viability assessment. 

The Directors recognise that there is 
uncertainty at this time caused by the 
slower than anticipated return of customers 
to UK land-based leisure entertainment 
venues, the impact of current geopolitical 
influences on consumer sentiment and 
disposable incomes, increase in inflation 
rates and the overall impact on consumer 
demand. The Directors note that this has 
had an impact on the accuracy of budgeting 
and forecasting in the 2021/22 financial 
year, and with trading being weaker than 
anticipated upon the reopening of venues, 
this has been considered by management 
when setting the base case for the 2022/23 
financial year. 

The Directors have reviewed and 
challenged management’s assumptions on 
the Group’s base case. Key considerations 
are the assumptions on the levels of 
customer visits in the venues businesses, 
the number of first time and returning 
depositors in the digital businesses, and 
the average level of spend per visit for 
each. The key base case assumptions 
on costs are as follows:

 – Payroll costs are adjusted for increases 
in the National Minimum Wage and 
a pay rise is awarded in April 2023;
 – Rent due during the 2022/23 financial 

year is paid on time;

 – All tax and duty is paid on time;
 – Capital expenditure is in line with 

strategic plans; and

 – Standard payment terms are assumed 

for supplier payments.

Allowance is made for one-off costs 
associated with implementation of the 
Group’s strategic plan.

The base case contains certain discretionary 
costs within management control that 
could be reduced in the event of a revenue 
downturn. These include reductions to 
overheads, reduction to marketing costs, 
reductions to the venues’ operating costs 
and reductions to capital expenditure.

The committed financing position in 
the base case within the going concern 
assessment period is that the Group 
continues to have access to the following 
committed facilities:

 – Term loan of £78.8m which reduces to 

£44.4m in May 2023 due to a scheduled 
loan repayment; and

 – Revolving credit facilities (‘RCF’) of 

£80.0m, reducing to £55.0m in July 2023.

At the date of approval of the consolidated 
and Company financial statements, the 
term loan was £78.8m and the £80.0m 
RCF was undrawn.

In undertaking their assessment, the 
Directors also reviewed compliance with 
the banking covenants (‘Covenants’) 
which are tested bi-annually at June and 
December. The Group expects to meet the 
Covenants at December 2022 and June 
2023 and has available cash to meet 
liabilities as they fall due. 

Sensitivity analysis
The base case plan reflects the Directors’ 
best estimate of the future prospects of the 
business. A number of plausible but severe 
downside risks, including consideration 
of possible mitigating actions, have been 
modelled with particular focus on the 
potential impact to cash flows, cash 
headroom and covenant compliance 
throughout the going concern period. 

The potential impact on the Group of a 
combination of scenarios over and above 
those included in the base case plan has 
also been tested. The two downside 
scenarios modelled are:

(i) customer/depositor numbers and/or 
average spend per visit are below base 
case expectations, offset by direct cost 
mitigations, and 

(ii) as for scenario (i), but taking the 
revenue decline across the Group further 
to reflect more recent performance in the 
last quarter of the 2021/22 financial year, 
along with a 5% inflationary impact on the 
variable cost base, in addition to the 8% 
already included in the base case, to 
reflect additional impact on underlying 
costs due to geopolitical influences and 
pressures on consumers disposable 
incomes, offset by reduction in 
controllable operating cost. 

Having modelled the downside scenarios, 
the indication is that the Group would 
continue to meet its Covenants in both 
cases and have available cash to meet 
liabilities.

Accordingly, the Directors have a 
reasonable expectation that the Group 
has adequate resources to continue in 
operational existence for a period at least 
through 31 August 2023. For these reasons, 
the Directors continue to adopt the going 
concern basis for the preparation of these 
consolidated and Company financial 
statements and in preparing the 
consolidated and Company financial 
statements they do not include any 
adjustments that would be required to 
be made if they were prepared on a basis 
other than going concern.

Going concern statement
Based on the Group’s cash flow forecasts 
and business plan, the Directors believe 
that the Group will generate sufficient cash 
to meet its liabilities as they fall due for the 
period up to 31 August 2023. In making 
such statement, the Directors highlight 
forecasting accuracy in relation to the level 
of trading performance achieved as the 
key sensitivity in the approved base case.

The Directors have considered two 
downside scenarios which reflect a reduced 
trading performance and inflationary 
impacts on the cost base. In these events, 
the Group will generate sufficient cash to 
meet its liabilities as they fall due and 
meet covenant requirements for the period 
to 31 August 2023. 

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The Rank Group PlcAnnual Report 2022Viability statement
In accordance with provision 31 of the 
2018 UK Corporate Governance Code, 
the Directors confirm that they have 
considered the current position of the 
Group and assessed its prospects and 
longer-term viability over the three-year 
period to August 2025. Although longer 
periods are used when making significant 
strategic decisions, three years has been 
used as it is considered the longest period 
of time over which suitable certainty for 
key assumptions in the current climate 
can be made. This is supported by the 
Group’s business plan. 

Having undertaken their assessment and 
considered the overall circumstances of 
the Group, the Directors confirm that they 
have a reasonable expectation that the 
Group will be able to continue in operation 
and meet its liabilities as they fall due over 
the three-year period to August 2025. 

In making this statement, the Directors 
have performed a robust assessment of 
the principal risks facing the Group which 
includes an assessment of both financial 

and non-financial risks that may threaten 
the business model, future performance, 
liquidity and solvency of the Group. 
The key assumptions made are that:

 – The Group performs in line with the 

base case budget for FY23 used for the 
going concern assessment, and the 
strategic plan approved by the Board.
 – The Group continues to have access 

to its existing RCF, following the expiry 
of £25.0m RCF in the going concern 
period, with the remainder having 
maturity dates in 2024, and that the 
Group is able to arrange new RCF at 
a level required as existing facilities 
mature.

 – The Group repays £78.8m of debt 

financing on time in the plan period.

The Directors have also considered the 
potential outcome from the Government’s 
review of the Gambling Act 2005, which 
based on the information available and 
their understanding at the date of this 
statement, is anticipated to have a positive 
impact on the Group.

Our approach to risk management and 
details of the principal risks facing Rank, 
together with the impact of each risk, 
the direction of travel and the actions 
taken to mitigate such risks are set out 
on pages 74 to 81. The risks considered 
include (without limitation): uncertain 
trading environment, changes to 
regulation (including gambling laws 
and regulations), people, safer gambling, 
health and safety, tax and technology risks 
(including data and cybersecurity).

The Group’s business plan is reviewed at 
least annually. It considers current trading 
trends, the impact of capital projects, 
existing debt facilities and compliance 
with covenants and expected changes 
to the regulatory and competitive 
environment, as well as expectations for 
consumer disposable income. In carrying 
out the assessment the Directors have 
reviewed and challenged key assumptions 
within the Group’s business plan. Details 
of the assumptions included in the 
assessment and the sensitivity analysis 
applied to the base case plan are set out 
above on page 82.

Non-financial information statement

We aim to comply with the Non-Financial Reporting Directive requirements from sections 414CA and 414CB of the UK Companies Act 
2006. The table below sets out where relevant information is located in this Annual Report.

Reporting requirement
Environmental matters
Employees

Human Rights
Social Matters

Anti-corruption and anti-bribery

Some of our relevant policies

 – Health and safety policy
 – Whistleblowing policy
 – Code of conduct

 – Modern slavery statement
 – Health and safety policy
 – Code of conduct
 – Whistleblowing policy
 – Anti-corruption and bribery, 
gifts and hospitality policy

 – Code of conduct
 – Whistleblowing policy
 – Anti-money laundering policy

Where to find more in the Annual Report
 – Environment
 – Colleagues
 – Diversity & Inclusion
 – Equal opportunities
 – Customers
 – Stakeholder engagement
 – Human rights
 – Customers
 – Colleagues
 – Communities
 – Colleagues
 – Audit Committee

Pages
62 to 70
59 to 61 and 36

39
35 to 37, 55 to 61 and 71

36, 59 to 61 and 
108 to 109

Business model
Principal risks and uncertainties

 – Our business model
 – Description of risk processes, 

72 to 73
74 to 81

Non-financial key performance 
indicators

risk management, risk 
governance

 – Our key performance indicators
 – Our strategy
 – Our ESG strategy
 – Our external environment

40 to 51, 52 to 53 and 
54 to 71

83

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverview 
Alternative Performance Measures

The following table explains the key APMs applied by the Group and referred to in these 
statements:

When assessing, discussing and measuring 
the Group’s financial performance, 
management refer to measures used for 
internal performance management. These 
measures are not defined or specified 
under UK-adopted International Financial 
Reporting Standards (‘IFRS’) and as such 
are considered to be Alternative 
Performance Measures (‘APMs’).

By their nature, APMs are not uniformly 
applied by all preparers including other 
operators in the gambling industry. 
Accordingly, APMs used by the Group may 
not be comparable to other companies 
within the Group’s industry.

APM
Underlying 
like-for-like 
(‘LFL’) net 
gaming revenue 
(‘NGR’)

Underlying 
operating 
profit/(loss)

Purpose
APMs are used by management to 
aid comparison and assess historical 
performance against internal performance 
benchmarks and across reporting periods. 
These measures provide an ongoing and 
consistent basis to assess performance by 
excluding items that are materially non- 
recurring, uncontrollable or exceptional. 
These measures can be classified in terms 
of their key financial characteristics.

Underlying 
profit/loss 
before taxation
Underlying 
profit/(loss) 
after taxation
Underlying 
earnings/(loss)
per share
Free cash flow

Closest equivalent 
IFRS measure
NGR

Purpose
Revenue 
measure

Profit 
measure

Operating 
profit/(loss) 

Profit 
measure

Profit/(loss) 
before tax

Profit 
measure

Profit/(loss) 
after tax

Profit 
measure

Cash 
measure

Earnings/
(loss) per 
share
Net cash 
generated 
from 
operating 
activities

Adjustments to reconcile to primary 
financial statements
 – Separately disclosed items
 – Excludes contribution from 

any venue openings, closures, 
disposals, acquired businesses 
and discontinued operations
 – Foreign exchange movements
 – Separately disclosed items
 – Excludes contribution from 

any venue openings, closures, 
disposals, acquired businesses 
and discontinued operations
 – Foreign exchange movements
 – Separately disclosed items

 – Separately disclosed items

 – Separately disclosed items

 – Lease principal repayments
 – Cash flow in relation to SDIs
 – Cash capital expenditure
 – Net interest and tax payments

Profit measures allow management and 
users of the financial statements to assess 
and benchmark underlying business 
performance during the year. They are 
primarily used by operational management 
to measure operating profit contribution 
and are also used by the Board to assess 
performance against business plan.

84

The tables below reconcile the underlying performance measures to the reported 
measures of the continuing operations of the Group.

Underlying LFL net gaming revenue (NGR)
Closed/disposed venues
Foreign exchange (‘FX’)
Underlying NGR – continuing operations

Calculation of comparative underlying LFL NGR 

Reported underlying LFL NGR
Reversal of Stride (acquired business)
Reversal of 2020/21 closed venues
2021/22 closed venues
2021/22 FX
Restated underlying LFL NGR

LFL underlying operating profit/(loss)
Opened, closed and disposed venues
Underlying operating profit/(loss) 
– continuing operations
Separately disclosed items
Operating profit/(loss) – continuing operations

2021/22 
£m
644.0
–
–
644.0

2021/22 
£m
40.4
(0.6)

39.8
42.3
82.1

2020/21 
£m
325.3
2.5
1.8
329.6

2020/21
288.2
41.1
0.3
(2.5)
(1.8)
325.3

2020/21 
£m
(82.4)
(2.1)

(84.5)
(8.4)
(92.9)

The Rank Group PlcAnnual Report 2022Rationale for adjustments  
– Profit and debt measure
1. Separately disclosed items (‘SDIs’)
SDIs are items that bear no relation to the 
Group’s underlying ongoing performance. 
The adjustment helps users of the accounts 
better assess the underlying performance 
of the Group, helps align to the APMs used 
to run the business and still maintains 
clarity to the statutory reported numbers. 
The following provides the rationale for 
treating these items as SDIs.

Further details of the SDIs can be found 
in the Financial Review and note 4 of the 
Financial Statements. 

2. Contribution from any venue 
openings, closures, disposals, 
acquired businesses and 
discontinued operations
In the prior period (2020/21), the Group 
closed five Mecca venues. For the purpose 
of calculating like-for-like (‘LFL’) measures 
its contribution has been excluded from 
the prior period numbers and current 
period numbers, to ensure comparatives 
are made to measures on the same basis.

3. Foreign exchange movements
During the year the exchange rates may 
fluctuate, therefore by using an exchange 
rate fixed throughout the year the impact 
on overseas business performance can 
be calculated and eliminated.

Calculation of comparative underlying LFL operating profit

Reported underlying LFL reported operating loss pre IFRS 16
Reversal of Stride (acquired business)
Opened and closed venues
2021/22 closed venues
2021/22 FX
Underlying LFL operating profit 

Underlying current tax (charge)/credit 
Tax on separately disclosed items
Deferred tax
Tax (charge)/credit 

Underlying EPS
Separately disclosed items
Reported EPS

2021/22 
£m
(9.6)
(10.5)
3.2
(16.9)

 2021/22 
Pence
4.3p
9.9p
14.2p

Calculation of Calendar Year 2019 (CY 2019) comparative
Add: 
12 months to 
30 June 
2019

Less: 
six months to 
31 December 
2018

Add: 
six months to 
31 December 
2019

LFL 
adjustments1

2020/21
£m
(67.0)
(16.4)
(1.1)
2.0
0.1
(82.4)

 2020/21 
£m
8.0
0.3
2.1
10.4

 2020/21 
Pence
(20.1)p
3.6p
(16.5)p

Calendar Year 
2019

NGR:
Grosvenor venues
Mecca venues
Enracha avenues
Digital
Group

Operating profit:
Grosvenor venues
Mecca venues
Enracha venues2
Digital
Less Central costs
Group

338.2
193.5
44.9
118.5
695.1

44.9
28.6
9.3
20.7
(31.0)
72.5

(172.1)
(96.2)
(22.6)
(57.3)
(348.2)

(19.4)
(11.4)
(4.1)
(11.0)
15.6
(30.3)

198.1
91.9
24.2
83.2
397.4

48.1
13.7
5.3
11.9
(19.2)
59.8

(0.1)
(13.5)
(14.9)
(0.4)
(28.9)

1.8
2.1
(3.0)
1.3
–
2.2

364.1
175.7
31.6
144.0
715.4

75.4
33.0
7.5
22.9
(34.6)
104.2

1.   Like-for-like removes the impact of club openings, closures, acquired businesses, foreign exchange 

movements and discontinued operations.

2.  Enracha venues Blankenberge casino disposal on 1 April 2021.

85

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverview86

The Rank Group PlcAnnual Report 2022Governance Report

In this section:
We provide an overview of our corporate 
governance structure, policies and 
practices.

We also look at the key activities 
undertaken during the year by our 
Board and its Committees in ensuring 
effective leadership, oversight and 
application of best practice principles 
at Rank.

88  Chair’s introduction to governance
91  2018 Code Compliance Statement
92  How we are governed
94  Our Board
98   How governance supports delivery 

– A year in review

100 Nominations Committee Report 
107 Audit Committee Report 
114   ESG & Safer Gambling Committee 

Report

118  Finance Committee Report
120 Remuneration Committee Report
123 Remuneration Policy
131 Annual Report on Remuneration
143 Directors’ Report
147 Directors’ Responsibilities

Above:
Jonathan Plumb, Karen Whitworth 
and Richard Harris

Learn more about 
our governance 
structure at
www.rank.com/en/
about-us/corporate-
governance

87

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewChair’s introduction to governance

The Board has a clear 
commitment to robust 
corporate governance. 
We believe that good 
governance leads to 
stronger value creation 
and reduces risk for 
shareholders and indeed 
all our stakeholders.

Alex Thursby
Chair 

Dear shareholders
I am pleased to present this year’s 
Directors’ and Corporate Governance 
Report. The Board has a clear commitment 
to robust corporate governance and we 
believe that good governance leads to 
stronger value creation and reduces risk 
for shareholders and indeed all our 
stakeholders. The Board has maintained 
its focus on high standards throughout 
the year, ensuring that our governance 
framework meets the needs of the 
business and is appropriately aligned 
with best practice. 

ESG and safer gambling
I am particularly pleased that this financial 
year we cemented our commitment to ESG, 
refreshing our Group purpose and strategic 
pillars to ensure that sustainability is 
clearly identified as being at the core of 
what we do and publishing our first full 
sustainability report. The Board is 
unanimous in its view that this will enable 
us to create an even more successful 
business. We are comfortable that the work 
undertaken to date provides us with a clear 
framework within which we can focus on 
the issues that matter most to us and our 
stakeholders. As a further demonstration 
of ESG sitting at the heart of our strategy, 
we have incorporated ESG metrics into 
Executive Director remuneration and 
during the forthcoming year will continue 
to expand on our approach to ensure 
ongoing alignment between shareholder 
and management interests in this regard.

88

The Rank Group PlcAnnual Report 2022With safer gambling being our primary 
ESG focus area, we continue to place 
additional emphasis on our response 
to the risk of gambling-related harm and 
promoting a safer gambling culture. 
It remains of the utmost importance to 
us that whilst providing an exciting and 
entertaining experience to our customers, 
they maintain trust in our brands and feel 
safe. Ongoing regulatory developments, 
and in particular the review of gambling 
legislation in the UK, will mean that the 
pace of delivery only continues to 
accelerate, and the Board is committed 
to ensuring that Rank is proactive and 
innovative in its approach.

Developing our relationships 
with stakeholders
Stakeholder engagement enables us 
to better understand what matters most 
to those persons with an interest in our 
business, consider all relevant factors and 
select the best course of action for long-
term business success. I remain confident 
in the Board’s ability to effectively engage 
with our key stakeholders and utilise that 
engagement in its decision-making. Some 
of the highlights of how the Board engaged 
during the year are:

 – Colleagues: visits to our venues and 
offices to engage with colleagues 
first-hand in their place of work
 – Regulators: corresponded and 

participated in meetings with regulators 
specifically focused towards Board 
Directors 

 – Shareholders: held more than 40 

meetings during the course of the year 
with our shareholders

More information about our stakeholder 
engagement is set out on pages 35 to 39 
of this report.

Culture
We seek to apply corporate governance 
guidelines in a way that is beneficial to our 
business, consistent with our culture and 
true to our shared values. In last year’s 
report, we reaffirmed our commitment 
to Rank’s established values – service, 
teamwork, ambition, responsibility and 
solutions – which we know continue to 
resonate strongly with colleagues. Our 
Board and the leaders in our business are 
accountable for role modelling our values, 
and we take care to ensure that we recruit 
and appraise individuals against them in 
order to protect and enhance our culture. 

The Board regularly monitors the culture 
of the business in a number of ways. 
During the year, this included:

 – Interaction with Executives, members of 
the leadership team, and other colleagues 
in Board meetings and on visits to 
offices and venues

 – Regular reports from the Executive 
Committee, particularly the Chief 
Executive and the Human Resources 
Director, on culture-related matters, 
including feedback from employee 
opinion survey results and actions 
arising from such feedback

 – Update reports following various 

employee forums held during the year 
from the Human Resources Director and 
designated Non-Executive Director, 
Steven Esom, in respect of workforce 
engagement 

Board changes
There have been a number of changes 
to the Board during the 2021/22 financial 
year. We were delighted to appoint Richard 
Harris as Chief Financial Officer, following 
the departure of Bill Floydd at the end of 
2021. Richard joined us in May 2022 from 
Foxtons where he had helped navigate the 
business through the financial impact of 
the pandemic, led a broad range of M&A 
activities, and delivered significant cost 
improvement across the business. In 
addition, Lucinda Charles-Jones joined the 
Board as an independent Non-Executive 
Director in June 2022. Lucinda brings 
a wealth of people and remuneration 
expertise to the Board, together with wider 
corporate responsibility experience and 
will undoubtedly add value as we seek to 
embed further ESG within our corporate 
strategy. Further detail of the process for 
these appointments is set out on pages 
102 to 103.

During the year in addition to Bill Floydd’s 
departure, Susan Hooper and Chris Bell 
stepped down from the Board. I would like 
to take this additional opportunity to thank 
them for their respective considerable 
contributions to Rank, in each case for 
over six years as independent Non-
Executive Directors.

Board effectiveness and composition
The Board considers evaluation to be an 
essential check and balance on whether its 
composition, focus and approach is in line 
with the Company’s overall goals. During 
the year, we engaged Lintstock Limited 
to undertake an external review and I am 
pleased to report that the output of this 
work was that the Board and its Committees 
are operating efficiently and productively. 
More details of the evaluation process can 
be found on page 104.

89

Our broad range of Board talent covers 
a variety of skills and our diverse group 
of Non-Executive Directors continue to 
bring much experience and challenge 
to the Board, enhanced by this year’s 
appointments (as set out above). My focus 
will continue to be on maintaining strong 
Board leadership to drive further 
improvements where possible and 
developing succession plans to ensure that 
we are well-placed to continue delivering 
into the future.

The year ahead
The Board remains conscious of the 
ongoing need for good governance and 
I am reassured that our framework is 
strong and effective. The past year has 
been challenging in particular for our 
UK venues businesses as we recover from 
the impact of the COVID-19 pandemic. 
The resilience shown by colleagues is 
admirable and I would like to take this 
opportunity to pay tribute, on behalf 
of the Board, to all our colleagues in the 
business for their continued drive and 
commitment and to my fellow Directors 
for the valued contribution.

As we look ahead to the coming year, the 
publication of the UK Government’s White 
Paper for gambling reform will be a key 
milestone for Rank and for the wider 
industry. We have been engaging openly 
and proactively with all aspects of the 
process and are hopeful that it will create 
the highest possible regulatory standards 
in a proportionate manner, presenting 
opportunities for sustainable growth 
alongside additional safeguarding 
measures.

We go into the year ahead with renewed 
confidence in our strategic plans and in 
the knowledge that the Company is led by 
a highly competent and professional team. 
I look forward to the support of our 
shareholders as the business continues 
its recovery journey and takes advantage 
of the opportunities that lie ahead. I look 
forward to engaging with you further at 
this year’s Annual General Meeting on 
Thursday 13 October 2022. 

Alex Thursby
Chair

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewBoard in action – at a glance

Throughout the year, the Board maintained 
its focus on recovery and future growth. 
It also remained keen to retain its focus on 
adopting a truly customer-centric approach 
to its decision-making, whilst developing 
its sustainability agenda. This is reflected 
in the Board’s activities for the year, which 
focused in particular on strategic plans and 
investments aligned to growth initiatives.

Strategy day

It is incumbent on the Board 
to ensure that the purpose and 
strategic direction of the Company 
remain appropriate. A key outcome 
from this year’s Board strategy day 
was the approval of a refreshed 
purpose and strategic pillars. 

See page 98 for more information.

Capital 
investment
With an emphasis on its purpose 
– to excite and to entertain – the Board 
focused on initiatives to drive 
improvements in the key areas of venue 
redevelopment and technology. In doing 
so, it ensured that the views of key 
stakeholders were considered as part 
of planning processes, as well as the 
impact of anticipated regulatory change.

See page 99 for more information.

ESG

The Board challenged the 
business to develop an ESG 
strategy that would place 
sustainability at the heart of 
decision-making and embed 
ESG within Rank’s culture. 

See page 99 for more 
information.

Learn more about 
our Board in action 
on pages 98-99

90

Above left:
Grosvenor Glasgow Merchant City

Above top:
Katie McAlister, Karen Whitworth 
and Alex Thursby

Above bottom:
Support Office, Maidenhead

Above middle:
Katie McAlister and Alex Thursby

The Rank Group PlcAnnual Report 20222018 Code Compliance Statement

The Board remains committed to 
maintaining the highest standards of 
corporate governance across the Group, 
recognising the importance of a strong 
governance framework to underpin our 
strategic objectives. I am pleased to report 
that, for the year under review, we have 
consistently applied the principles of good 
governance contained in the 2018 UK 
Corporate Governance Code (the ‘2018 
Code’) and are in full compliance with its 
provisions, save in respect of Provision 38. 
Whilst pension contribution rates for 
newly appointed Executive Directors will 
be aligned with the wider workforce on 
appointment (as has been the case in 
respect of Richard Harris’ appointment), 
the pension contribution rate for John 
O’Reilly will be aligned with the rate 
available to the majority of the wider 
workforce (currently 3%) from 1 January 
2023. Further information is available 
on page 132.

How we comply with the UK Corporate Governance Code 2018 

More information on pages

1 Board leadership and company purpose
A Effective and entrepreneurial Board that promotes 

95 to 96

long-term sustainable success

B Purpose, strategy, values and culture

C Governance framework and Board resources
D Stakeholder engagement
E Workforce policies and practices

2 Division of responsibilities
F Board roles
G Independence
H External commitments and conflicts of interests
I

Board efficiency and key activities

Appointments to the Board

3 Composition, succession and evaluation 
J
K Board skills, experience and knowledge
L Annual Board evaluation 

36, 40 to 64, 72, 73, 89, 
92 and 115 
92, 98 to 99, and 111
35 to 39
59 to 61

93
94
93 and 95 to 96
98 to 99 and 104 to 105

95 to 96
94 to 96 and 104
104 to 105

4 Audit, risk and internal control
M Financial reporting

External auditors and internal audit

N Fair, balanced and understandable – 2022 Annual Report 

review

O Internal financial controls

Risk management

5 Remuneration
P

Linking remuneration with purpose and strategy 
(please see comments above in regard to pension 
contribution rates)
Q Remuneration policy 
R Performance outcomes

109 to 111
109 to 111
109

108 to 109
74

132 to 139

123 to 130
133 to 134

The 2018 Code can be found on the Financial Reporting Council’s website www.frc.org.uk.

91

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewHow we are governed

Board leadership, Company purpose and governance structure 

The Rank Group Plc Board
The Board is ultimately responsible for the direction, management and performance of the Company.  
It meets formally on a regular basis, with additional ad-hoc meetings scheduled in line with business needs. 
The Directors view their meetings as an important mechanism through which they discharge their duties,  
particularly under s.172 of the Companies Act 2006 (see pages 32 to 34 for more information).

Nominations 
Committee

Audit 
Committee

Remuneration 
Committee

Board Committees

The Nominations 
Committee recommends 
appointments to the 
Board. It oversees 
succession planning 
for Directors and the 
process for succession 
planning for the senior 
management team. It 
ensures that there is an 
appropriate mix of skills 
and experience on the 
Board. The Nominations 
Committee promotes 
diversity on the Board 
and across the Group. 

The Audit Committee 
oversees the Group’s 
financial reporting 
and monitors the 
independence of 
internal and external 
audit. It is responsible 
for internal controls 
and monitors risk 
management including 
the identification of 
emerging risks. The 
Audit Committee is 
responsible for the 
relationship with the 
external auditor. 

Read more on pages  
100 to 106.

Read more on pages  
107 to 113.

The Remuneration 
Committee is 
responsible for 
establishing a 
Remuneration Policy 
and setting the 
remuneration for the 
Chair of the Board, 
Executive Directors and 
senior management. It 
oversees remuneration 
policies and practices 
across the Group. 
The Remuneration 
Committee is 
responsible for the 
alignment of reward, 
incentives and culture 
and approves bonus 
plans and long-term 
incentive plans for the 
Executive Directors and 
senior management. 

Read more on pages  
120 to 142.

Finance 
Committee

The Finance Committee 
is authorised by the 
Board to approve capital 
expenditure and make 
finance decisions for 
the Group up to 
authorised limits in 
accordance with the 
Group’s delegation of 
authority. The Finance 
Committee also acts as 
the Board’s disclosure 
committee for the 
purposes of the Market 
Abuse Regulation.

Read more on pages  
118 to 119.

ESG & Safer 
Gambling 
Committee
The ESG & Safer 
Gambling Committee 
is responsible for 
assisting the Company 
in the formulation and 
monitoring of its 
environmental, social 
and governance 
strategy. Reflective 
of Rank’s products 
and services, the 
ESG & Safer Gambling 
Committee also has a 
particular focus on the 
Company’s safer 
gambling strategy 
and policy for the 
prevention of gambling-
related harm in each 
of the jurisdictions 
and channels in which 
it operates.

Read more on pages  
114 to 117.

Executive Committee
The Executive Committee manages the day-to-day operations of the Group’s business within levels of authority delegated 
by the Board. It comprises the Chief Executive, Chief Financial Officer, Group General Counsel & Company Secretary, 
the Managing Directors for each of Grosvenor Venues, Mecca Venues, Interactive and International, Group Human Resources 
Director, Chief Information Officer, Chief Transformation Officer, Group Transformation Strategy Director, 
Chief Innovation Officer and the Director of Investor Relations & Communications. 

Three senior management committees, the Risk Committee, the Health and Safety Committee and the Compliance Committee, 
support and report to the Audit Committee in order to ensure that the appropriate internal controls for risk management 
are implemented and monitored. In addition, the ESG Steering Committee, comprising senior management from 
around the Group reports to the ESG & Safer Gambling Committee. 

For more information about the Company’s approach to risk management, please see pages 74 to 83.

92

The Rank Group PlcAnnual Report 2022Conflicts of interest 
The Group believes it has effective 
procedures in place to monitor and deal 
with any potential conflicts of interest and 
ensure that any related-party transactions 
involving Directors, or their connected 
parties, are conducted on an arm’s 
length basis.

Directors are required to disclose any 
conflicts of interest immediately as and 
when they arise throughout the year. In 
addition, a formal process is undertaken 
each year when all Directors confirm to the 
Board details of any other directorships that 
they hold. These are assessed by the 
Nominations Committee, and then the 
Board. No Director is counted as part of 
the quorum in respect of the authorisation 
of his or her own conflict.

Board re-election 
In accordance with the Company’s articles 
of association and the 2018 Code, all 
continuing Directors will stand for 
re-election and Richard Harris and Lucinda 
Charles-Jones, as new Directors appointed 
during the year, will stand for election at 
the 2022 Annual General Meeting.

Insurance cover
The Company has arranged insurance 
cover and indemnifies Directors in respect 
of legal action against them to the extent 
permitted by law. Neither the insurance 
nor the indemnity applies in situations 
where a Director has acted fraudulently 
or dishonestly.

Board purpose 
The Board is responsible for the long-term 
success of the Company and its role is to 
provide leadership within a structure that 
provides for effective controls and enables 
risk to be assessed and managed. In 
undertaking this role, and with the clear 
understanding that the Board retains 
ultimate responsibility for the exercise 
of its powers and authorities, there is a 
formal framework of Committees of the 
Board to support it in discharging its 
duties, as set out on page 92. Each 
Committee operates under terms of 
reference approved by the Board, which 
are reviewed annually and can be found 
on the Company’s website, www.rank.com.

Division of responsibilities
Chair and Chief Executive
Rank has established a clear division 
between the respective responsibilities 
of the Non-Executive Chair and the 
Chief Executive.

The Chair
 – Is responsible for the leadership and 
effectiveness of the Board, including 
setting its agenda, overseeing corporate 
governance matters and undertaking 
the evaluation of the Board, its 
Committees and Directors.

 – Ensures that the Board as a whole 

plays a full and constructive part in 
the development and determination 
of Rank’s strategy.

 – Oversees effective engagement with 
the Company’s various stakeholders.

 – Ensures a culture of openness and 
debate around the Board table.

 – Sets and manages the Board’s agenda 

in consultation with Executive Directors 
and the General Counsel & Company 
Secretary. Ensures that Directors receive 
accurate, timely and clear information 
and that they are fully informed of 
relevant matters, so as to promote 
effective and constructive debate 
and support sound decision-making.
 – Ensures that adequate time is available 
for discussion of the principal risks, 
important matters and key decisions 
affecting the Company.

The Chief Executive
 – Is accountable to the Board for all aspects 
of the performance and management 
of the Group, including developing 
business strategies for Board approval 
and achieving timely and effective 
implementation while managing risk.

 – Is responsible for the day-to-day 

operations of the business.

 – Ensures effective communication 

with all stakeholders.

 – Manages the Executive Committee 
and is responsible for leading and 
motivating a large workforce of people.
 – Promotes the strategy, values, ambition 
and purpose of Rank and conducts the 
Company’s affairs to the highest 
standards of integrity, probity and 
corporate governance.

 – Takes responsibility for Group health 

and safety policies.

 – Is responsible for the ESG strategy and 
embedding a safer gambling culture 
across the Group.

Non-Executive Directors and 
Senior Independent Director
The Non-Executive Directors support 
the Chair and provide objective and 
constructive challenge to management. 
They are required by their role to, amongst 
other things, oversee the delivery of the 
strategy within the risk appetite set by 
the Board, scrutinise the performance 
of management in meeting agreed goals 
and objectives, monitor the reporting 
of performance and ensure compliance 
with regulatory requirements. The 
Non-Executive Directors participate in 
meetings held by the Chair without the 
Executive Directors present.

The Senior Independent Director provides 
a sounding board for the Chair and serves 
as an intermediary for the Chief Executive 
and other Directors when necessary. 
She leads the process of evaluating the 
Chair’s performance and is available if 
shareholders have any concerns that they 
have been unable to resolve through the 
normal channels. 

Company Secretary
The Company Secretary makes sure that 
appropriate and timely information is 
provided to the Board and its Committees 
and is responsible for advising and 
supporting the Chair and the Board on 
all governance matters. All Directors have 
access to the Company Secretary and may 
take independent professional advice at 
the Company’s expense in furtherance 
of their duties.

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Board independence

Skills of the Non-Executive Directors

Chair
Alex Thursby1
Executive
John O’Reilly
Richard Harris
Non-Executive
Steven Esom
Katie McAlister
Chew Seong Aun
Lucinda Charles-Jones
Karen Whitworth

Independent

Appointed 

Yes

No
No

Yes
Yes 
No
Yes
Yes 

August 2017

May 2018
May 2022

March 2016
April 2021
December 2020
June 2022
November 2019

1. Customer Centric/hospitality
2. Environment, Sustainability and Governance
3. Financial (accounting and/or finance)
4. Gaming
5. Marketing
6. People
7. Real estate & property
8. Risk & Compliance
9. Strategy
10. Technology/digital

1.   Alex Thursby was originally appointed to the Board on 1 August 2017 
and became Non-Executive Chair with effect from 17 October 2019.

Board tenure

Board gender

h
t
r
o
w

t
i
h
W
n
e
r
a
K

n
u
A
g
n
o
e
S
w
e
h
C

r
e
t
s
i
l

A
c
M
e
i
t
a
K

y
b
s
r
u
h
T
x
e
l

A

m
o
s
E
n
e
v
e
t
S

s
e
n
o
J
-
s
e
l
r
a
h
C
a
d
n
i
c
u
L

 Male 5
 Female 3

Audit  
Committee

Finance  
Committee

Nominations 
Committee

Remuneration 
Committee

ESG &  
Safer Gambling 
Committee

 0-3 years 5
 3-6 years 2
 6-9 years 1

Committee membership

Alex Thursby
John O’Reilly
Richard Harris
Steven Esom
Katie McAlister
Chew Seong Aun
Lucinda Charles-Jones
Karen Whitworth

Key

 Committee member
 Committee Chair

94

The Rank Group PlcAnnual Report 2022 
 
 
 
 
 
 
 
Chair

Executive Directors

Non-Executive Directors

Alex Thursby 
Chair

John O’Reilly 
Chief Executive

Richard Harris 
Chief Financial Officer

Karen Whitworth 
Senior Independent 
Director

Appointment 
August 2017¹

Appointment 
May 2018

Appointment 
May 2022

Appointment 
November 2019

Independent on appointment

Non-Independent

Non-Independent

Independent

Ethnicity/Nationality 
White/Australian

Ethnicity/Nationality 
White/British

Ethnicity/Nationality 
White/British

Ethnicity/Nationality 
White/British

Age
62

Age
62

Age
39

Age
53

Key strengths 
–  Broad financial and international 
experience, having worked across 
multiple markets and product 
groups in the banking sector 
for many years. 

–  Extensive leadership experience, 
with a strong understanding of 
governance and investor relations. 

Key strengths 
–  Significant and extensive 

experience of the betting and 
gaming industry. 

–  Proven business leadership with 

a breadth of strategic, commercial 
and operational experience. Strong 
shareholder understanding. 

Key strengths 
–  Has held CFO and senior finance 
roles in a number of consumer-
facing organisations, developing a 
strong understanding of corporate 
finance, commercial finance, 
investor relations and financial 
reporting. 

–  Extensive operational experience, 

particularly in acquisitions, 
disposals and business 
improvement.

Previous experience: 
Richard’s previous roles include 
Chief Financial Officer at Foxtons 
Group plc from 2019 to 2022, Group 
Financial Controller at Laird Plc from 
2016 to 2019, and over 11 years at 
Marks and Spencer plc where he held 
a number of senior financial roles. 
He is a CIMA qualified management 
accountant.

Key strengths 
–  Significant strategic, financial 

and leadership experience gained 
through a number of senior 
commercial, operational and 
governance roles. 

–  Extensive knowledge of consumer-

facing, multi-site retail, and 
multi-channel businesses. 

Previous experience: 
Karen was previously a non-
executive director and chair of the 
audit committee at Pets at Home Plc. 
She was a supervisory board member 
and member of the audit committee 
at GS1 UK Limited from 2015 to 2018. 
Karen spent over 10 years at 
J Sainsburys plc, latterly as director 
of non-food grocery and new 
business. Prior to joining 
J Sainsburys, she was finance 
director at online entertainment 
business BGS Holdings Limited and 
held a number of senior global roles 
at Intercontinental Hotels Group plc. 
Her early career was spent at 
Coopers & Lybrand (now PwC), 
where she qualified as a chartered 
accountant. 

Key external commitments 
Karen is a non-executive director at 
Tritax Big Box REIT plc and Tesco Plc. 

Previous experience: 
John was a non-executive director 
at William Hill Plc from 2017 to 2018, 
non-executive director and chair at 
Grand Parade 2015 to 2016 and a 
non-executive director and chair 
of the remuneration committee at 
Telecity Group Plc from 2007 to 2016. 
He was a senior executive at Gala 
Coral Group from 2011 to 2015 and 
prior to this, at Ladbrokes, where he 
held several senior positions, 
including managing director of 
remote betting and gaming, and 
subsequently, executive director 
from 2006 to 2010.

Key external commitments 
John is a non-executive director and 
chair of the audit and risk committee 
at Weatherbys Limited and a trustee 
of the New Bridge Foundation, the 
prisoner befriending charity. 

Key external commitments 
None.

Committee membership

 Finance Committee 
 ESG & Safer Gambling Committee

Committee membership

 Finance Committee 

Committee membership
 Audit Committee (Chair)
 Nominations Committee 
 Remuneration Committee 
 ESG & Safer Gambling Committee

Previous experience: 
Alex was a non-executive director at 
Barclays Bank Plc from 2018 to 2019. 
He was chief executive officer at 
National Bank of Dhabi from 2013 
to 2016 and a non-executive director 
at AMMB Holdings Berhad, a Bursa 
Malaysia listed company and part 
of the AM Bank Group, from 2008 
to 2012. Alex held various senior 
roles at Australia and New Zealand 
Banking Group (ANZ) for five years, 
including CEO of the International 
Institutional Banking division. 
Prior to this, he was with Standard 
Chartered Bank for 21 years, where 
his roles included head of the 
wholesale banking client 
relationship in Northeast Asia.

Key external commitments 
Alex is chair of the Board of 
Governors at Giggleswick School.

Committee membership
 Finance Committee (Chair) 
 Nominations Committee (Chair)
 ESG & Safer Gambling Committee

1.   Alex was originally appointed to 
the Board on 1 August 2017 and 
became the Non-Executive Chair 
with effect from 17 October 2019.

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Continued

Non-Executive Directors continued

Lucinda Charles-Jones 
Non-Executive Director

Chew Seong Aun 
Non-Executive Director

Steven Esom
Non-Executive Director

Katie McAlister
Non-Executive Director

Appointment 
June 2022

Appointment 
December 2020

Appointment 
March 2016

Appointment 
April 2021

Independent

Non-Independent

Independent

Independent

Ethnicity/Nationality 
White/British

Ethnicity/Nationality 
Asian/Malaysian

Ethnicity/Nationality 
White/British

Ethnicity/Nationality 
White/British

Age
56

Age
57

Age
61

Age
46

Key strengths 
–  Extensive remuneration and 
people experience, both UK 
and internationally. 
–  Experience in strategic 

development of environmental 
and social aspects of corporate 
responsibility. 

Key strengths 
–  A breadth of strategic and 

operational knowledge having 
worked across a number of 
companies in the Hong Leong 
Group. 

–  Extensive experience in finance 

and banking. 

Key strengths 
–  A wealth of commercial experience 
at consumer-focused, multi-site, 
retail businesses.

–  Long-standing plc and strategic 

experience and shareholder 
experience. 

Key strengths 
–  Extensive digital and marketing 

experience, both UK and 
internationally. 

–  Responsible for several digital 
transformation and business 
change programmes and a strong 
interest in environmental, social 
and governance (ESG) initiatives. 

Previous experience: 
Lucinda has more than 25 years’ 
executive-level experience in human 
resources roles. She was chief people 
& corporate responsibility officer 
of AXA UK and Ireland, part of the 
AXA SA Group, from 2015 to 2022 
and group HR director for Towergate 
Partnership Co Ltd from 2011 to 
2014. Prior to this, Lucinda was 
group global HR director for Hays Plc 
and has also previously held human 
resources roles at RAC PLC, 
consumer division and Vivendi SA. 

Previous experience: 
Seong Aun has over 30 years’ 
experience in finance and banking 
and has been with the Hong Leong 
Group for more than 15 years. He was 
the chief financial officer of Hong 
Leong Financial Group Berhad, an 
associated company of Guoco Group 
Limited listed in Malaysia from 2006 
to 2020. In his earlier career, Seong 
Aun held various senior banking 
positions in the Middle East and Asia 
for over 10 years. He is an ICEAW 
qualified Chartered Accountant 
(FCA) and member of the Asian 
Institute of Chartered Bankers 
in Malaysia.

Previous experience: 
Steven was chair of the GB Boxing 
board from 2013 to 2021, chair of the 
British Retail Consortium from 2011 
to 2020, the senior independent 
director at Cranswick Plc from 2009 
to 2018 and a non-executive director 
and chair at Carphone Warehouse 
from 2005 to 2009. Prior to that, 
his retail career included 11 years 
at Waitrose between 1995 and 2007, 
the last five of which were as 
managing director and a period 
of time as executive director of food 
at Marks & Spencer plc. His earlier 
career was spent at Ladbrokes and 
Sainsbury’s where he held various 
commercial roles.

Previous experience: 
Katie joined TUI in 1998 in the 
commercial area of TUI UK and 
Ireland with roles in trading, 
product, and destination services. 
She is currently chief marketing 
officer for TUI Northern Region 
(UK, Ireland and Nordic).

Key external commitments 
Lucinda is a non-executive director 
on the board of Trustees for Business 
in the Community where she also 
chairs the remuneration committee. 

Committee membership
 Nominations Committee 
 Remuneration Committee 
 ESG & Safer Gambling Committee

96

Key external commitments 
Seong Aun is an executive director 
and the group chief financial officer 
of Guoco Group Limited (‘Guoco’), 
listed in Hong Kong. He is also a 
non-executive director of GuocoLand 
Limited, (a key subsidiary of Guoco 
listed in Singapore) and a non-
executive director of Lam Soon 
(Hong Kong) Limited (listed in Hong 
Kong), all of which are members of 
the Hong Leong Group. 

Committee membership
None.

Key external commitments 
Steven is a non-executive chair at 
Advantage Travel Partnership, chair 
at Sedex and chair of the British 
Wrestling Association. 

Key external commitments 
Katie is chief marketing officer for 
TUI Northern Region (UK, Ireland 
and Nordic) and sits on the TUI 
Northern Region Board. She is 
responsible for core marketing 
disciplines including brand 
advertising, digital CRM and 
e-commerce for TUI UK and Ireland, 
First Choice, Marella Cruises, as well 
as sales channels. 

Committee membership

 Remuneration Committee (Chair)
 Nominations Committee
 Audit Committee

Committee membership

  ESG & Safer Gambling Committee 
(Chair)
 Remuneration Committee
 Audit Committee

The Rank Group PlcAnnual Report 2022Board and Committee meeting attendance
The Directors’ attendance at formally scheduled Board and Committee meetings during the year is recorded in the table below. 
It shows the number of formally scheduled Board and Committee meetings attended by each Director against the number of such 
meetings that the relevant Director was eligible to attend as a member.

Director
Chris Bell2
Lucinda Charles-Jones3
Chew Seong Aun
Steven Esom
Bill Floydd4
Richard Harris5
Susan Hooper6
Katie McAlister7
John O’Reilly
Alex Thursby
Karen Whitworth8

Audit 
Committee
2/2

Finance 
Committee1

Nominations 
Committee
2/2
0/0

Remuneration 
Committee
2/2
0/0

ESG & Safer 
Gambling 
Committee
2/2
0/0

4/4

2/2

4/4

2/2
2/2

8/8
8/8

4/4

4/4

3/3
4/4

4/4
0/0

3/3
4/4

4/4

3/3
4/4
4/4
4/4
4/4

Board
4/4
0/0
8/8
8/8
4/4
1/1
5/5
8/8
8/8
8/8
8/8

1.  Simon Hay was appointed to the Finance Committee whilst he was interim CFO between 1 January 2022 until 30 April 2022.
2.  Chris Bell resigned from the Board on 18 January 2022.
3.  Lucinda Charles-Jones was appointed to the Board on 22 June 2022 and to the Nominations, Audit and ESG & Safer Gambling Committees.
4.  Bill Floydd resigned from the Board on 31 December 2021.
5.  Richard Harris was appointed to the Board on 1 May 2022 and appointed to the Finance Committee.
6.  Susan Hooper resigned from the Board on 31 January 2022.
7.   Katie McAlister was appointed as ESG & Safer Gambling Committee Chair on 1 February 2022. She was appointed to the Audit Committee on 18 January 2022. 

Following a review of Committee composition, Katie stepped down from the Nominations Committee on 21 June 2022.

8.  Karen Whitworth was appointed to the Nominations Committee on 21 June 2022.

Company Secretary

Good 
governance  
enables better 
performance

“ Our best-practice 
approach to corporate 
governance enables 
and supports delivery 
of our objectives and 
plays an important 
role in relationships 
with our key 
stakeholders.”

Luisa Wright
Group General Counsel  
& Company Secretary

Luisa Wright
Group General Counsel 
& Company Secretary

Appointment
May 2018

Experience
Luisa joined Rank in 2018 as its Group General 
Counsel & Company Secretary. Prior to joining 
Rank, she held the position of group general 
counsel and company secretary at Sportech PLC 
for six years, having previously spent ten years at 
Olswang LLP, where she specialised in advising 
clients in the gambling, sport and media sectors.

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The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewHow governance supports delivery
A year in review 

Good governance includes 
developing a strategy, 
selecting and supporting 
leadership to deliver that 
strategy, and assurance 
as to its delivery, all to the 
highest standards of safety 
and transparency. 

Strategy day
In early March 2022, the Board met for its annual strategy review. 
This year, the meeting focused on five-year plans for each of 
Grosvenor, Mecca, Digital and International. The Board was 
also challenged to consider whether the Group’s strategic pillars 
remained fit for purpose in light of those plans and its commitment 
to embed sustainability within its corporate strategy. It concluded 
that the key focus areas of driving the digital business and 
evolving venues are still very much the priority, as is developing 
our cross-channel offering so as to provide a seamless cross 
channel service to our customers that better meets their needs. 

The Board considered market trends and competitor analysis. 
It discussed Rank’s position within the gambling industry and 
the wider leisure industry and reflected on economic conditions 
and the outlook as Rank recovers from the impact of the pandemic. 
It observed that the strong balance sheet would enable continued 
investment in the Transformation 2.0 programme positioning 
the Group well for recovery and the impact of the anticipated 
gambling regulatory reform. 

Presentations were given by senior management from each area 
of the business to enable a deeper dive into customer insights, 
research findings and how these have influenced the ongoing 
development of growth initiatives that fed into each area’s plans. 
The Board also reflected on the importance of ongoing investment 
into technology, data and the approach to multi-channel delivery 
as key drivers in achieving sustainable growth. The Board noted 
agreed action plans arising from the day and required that updates 
on each area would be provided at its meetings thereafter.

Following the strategy day discussions, in April the Board approved 
the revised purpose and strategic pillars, having satisfied itself 
that, whilst the overarching purpose of delivering entertaining 
and exciting experiences remains unchanged, Rank’s purpose 
and the strategic pillars should also clearly reflect our commitment 
to ensuring that we meet the needs of all stakeholders in a 
sustainable way (see pages 33, 40 to 51 and 55). 

Time on Board activities

 Business Reviews 17%
 Financial 22%
 Transformation & Strategy 36%
 Governance & Investor Relations 20%
 Regulatory & Risk 5%

98

Above:
Board Strategy Day, March 2022

The Rank Group PlcAnnual Report 2022Capital Investment
Further to approval of the Transformation 2.0 plan, the Board 
commenced the 2021/22 financial year focused on initiatives 
to drive growth in the key areas of venue redevelopment and 
technology. It was keen to ensure that such initiatives considered 
customer insights and other stakeholder interests at the project 
planning phase, during the development phase and in conducting 
reviews and evaluations following delivery. Over the course of 
the year, the Board closely monitored progress through regular 
updates from senior management and challenged management 
to reflect on the decisions being made from a strategic 
perspective, particularly following its refresh of the strategic 
pillars in April 2022 and in anticipation of the Government’s 
review of the Gambling Act 2005.

ESG
During the year, the Board approved new terms of reference for 
the renamed ESG & Safer Gambling Committee and welcomed the 
appointment of Katie McAlister as its Chair. The Board challenged 
the Committee to develop a strategy that would enable 
sustainability to be at the heart of all decision-making and embed 
ESG within Rank’s culture. The Committee approved the ESG 
strategy in January 2022 and the Board ensured that the output 
from the Committee’s discussions formed part of its own review 
of the Group’s strategic pillars and purpose. It was keen to ensure 
that what may be classed as ESG aims were not dealt with 
separately and that the corporate strategy fully embeds Rank’s 
sustainability focus areas of customers, colleagues, communities 
and the environment.

The Board approved publication of the Group’s Responsible 
Business Report in January 2022 which set out the initial work 
undertaken to establish the Group’s ESG framework. During the 
year, it also tasked management to commence development of 
Rank’s net zero plan and delegated to its ESG & Safer Gambling 
and Audit Committees the approach to be taken to the new 
Task Force on Climate-related Financial Disclosures 
requirements. The ESG & Safer Gambling Committee also 
focused on developing the KPIs and metrics that would underpin 
the new ESG strategy. The Board further tasked the Remuneration 
Committee with reviewing Executive pay from an ESG perspective 
(to complement the existing safer gambling measure), resulting 
in a new approach to the bonus scheme for the forthcoming year 
(as explained on page 121).

The Board has approved the publication of the Group’s first full 
sustainability report alongside this Annual Report.

Venue redevelopment
In line with strategy discussions, the Board reflected on customer 
insights work presented by management that informed proposals 
for the redevelopment of venues. It challenged management to 
ensure that stakeholders were properly considered before, during 
and after planning such development work and that it was clear 
where each such development sat under the strategy. It also 
acknowledged that Rank’s people are a key asset in ensuring 
venue refurbishments are a success.

Technology
Throughout the year, the Board regularly discussed the migration 
project, to move all digital operations to the RIDE proprietary 
platform. It received updates, and challenged management, 
on project timelines, costs and synergies and was provided with 
presentations on the product and platform development roadmap 
and opportunities for growth once the migration is completed. 
The Board was pleased to note the successful migration of Mecca 
to the RIDE platform in January 2022, and was keen to ensure 
that appropriate learnings were considered in preparing for 
the Grosvenor migration that will take place before the end 
of Q1 2022/23. 

During the year, the Board also considered and approved key 
technology contracts related to driving forward technological 
improvements across the Group. 

Above:
Katie McAlister, Karen Whitworth and Richard Harris

Above:
Katie McAlister and Alex Thursby

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The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewRole and responsibilities

The Committee is responsible for leading 
the process for appointments, ensuring 
plans are in place for orderly succession 
to both the Board and senior 
management positions, and overseeing 
the development of a diverse pipeline for 
succession. Its key responsibilities are to:

 – Lead a rigorous and transparent 

procedure for Board appointments.

 – Regularly review and refresh the 
Board’s composition, taking into 
account the length of service of the 
Board as a whole, in order for it to 
remain effective and able to operate 
in the best interests of shareholders.
 – Ensure plans are in place for orderly 
succession to positions on the Board 
and oversee succession planning for 
senior management.

 – Oversee the development of a diverse 

pipeline for succession.

 – Work and liaise with other Board 

Committees as appropriate, including 
with the Remuneration Committee 
with respect to any remuneration 
package to be offered to new 
appointees to the Board.

The formal terms of reference of the 
Committee are available at www.rank.com 
or by written request to the Group 
General Counsel & Company Secretary, 
who acts as secretary to the Committee.

Key activities during the year
 – Recommended the appointment 

to the Board of Richard Harris and 
Lucinda Charles-Jones.

 – Continued to monitor diversity 

initiatives under the Inclusion and 
Diversity Strategy.

 – Reviewed succession plans.

Nominations Committee Report

“The Committee continues to 
demonstrate its important role in 
succession planning, inclusion & 
diversity and proposing new directors 
for appointment to the Board in order 
to maintain the right balance of 
knowledge, skills and attributes.”
Alex Thursby
Chair of the Nominations Committee

Committee membership and attendance

Current members
Alex Thursby (Chair)1
Lucinda Charles-Jones²
Steven Esom
Karen Whitworth³
Other members during the year
Chris Bell⁴
Susan Hooper⁵
Katie McAlister⁶

Appointed to Committee

Attendance

August 2017
June 2022
March 2016
June 2022

July 2015
September 2015
April 2021

4/4
0/0
4/4
0/0

2/2
3/3
4/4

1.  Alex Thursby took over as Chair in October 2019.
2.  Lucinda Charles-Jones was appointed to the Committee in June 2022.
3.   Karen Whitworth was appointed to the Committee in June 2022 following a review of Committee 

composition.

4.   Chris Bell stepped down from the Committee in January 2022 following his resignation from the Board.
5.   Susan Hooper stepped down from the Committee in January 2022 following her resignation from the Board. 
6.   Katie McAlister stepped down from the Committee in June 2022 following a review of Committee 

composition.  

Other attendees
Group General Counsel & Company Secretary.

One additional meeting was convened during the year to consider the appointment 
of Richard Harris as Chief Financial Officer and to the Board. The Committee also met 
separately during the year to discuss matters without the presence of management. 

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The Rank Group PlcAnnual Report 2022  
Executive Committee appointments
There were new appointments also to the 
Executive Committee this year. Following 
search processes conducted by the Chief 
Executive and Group Human Resources 
Director, with external agency assistance 
as appropriate, the Committee noted the 
following appointments: 

 – Managing Director, Grosvenor – Debbie 
Husband, who joined Rank in 2017 as 
National Operations Director for 
Grosvenor, was promoted to Managing 
Director, Grosvenor in May 2022. Prior to 
joining Rank, Debbie was UK Operations 
Director at Travelodge. 

 – Managing Director, Mecca – Andy Crump 

joined the Company in May 2022 as 
Managing Director, Mecca. His previous 
role was Head of Hospitality Operations 
at Marks and Spencer PLC. 

 – Managing Director, International – 

Enric Monton joined Rank in May 2022 
as Managing Director, International. 
He joined the Company from Cirsa where 
he served as Latin America Managing 
Director of Sportium, Cirsa’s digital and 
sportbook branch.

 – Group Transformation and Strategy 

Director – Emma Morning, who joined 
the Company in October 2019 as 
transformation lead, was promoted 
to Group Transformation and Strategy 
Director in January 2022. 

During the year, the Committee also 
recommended the appointment of Simon 
Hay, the current director of Group finance, 
as interim Chief Financial Officer for the 
period from 1 January 2022 to 30 April 2022 
(commencing on Bill Floydd’s departure 
from the business and ending upon 
Richard Harris’ appointment).

Board composition 
In line with the requirements of the 2018 
UK Corporate Governance Code, we spent 
considerable time this year looking at 
Board composition, reviewing the length 
of tenure of Board members and looking 
at ways in which Board membership might 
be refreshed. Whilst the Committee 
considers that the Board has the necessary 
mix of skills, knowledge and experience to 
fulfil its role effectively, we identified that 
there was a succession planning need in 
relation to remuneration and people 
matters. This led to a process resulting in 
the appointment of Lucinda Charles-Jones 
as a new independent Non-Executive 
Director (as referenced above).

We are satisfied that the Board is well 
balanced, providing an appropriate blend 
of executive and non-executive skills and a 
collective competence to meet the Group’s 
current needs and deliver its strategy. 
Nevertheless, we continue to evaluate the 
skillsets of Board members on an ongoing 
basis and build this evaluation into our 
Board succession plans.

The composition and chair-ship of the 
Board’s Committees were also reviewed 
during the year. Following Chris Bell and 
Susan Hooper stepping down from the 
Board in January 2022, Karen Whitworth 
was appointed as Senior Independent 
Director and Katie McAlister as Chair 
of the ESG & Safer Gambling Committee, 
with Katie also appointed to the Audit 
Committee. The membership of the 
Board’s Committees was revisited again 
following the appointment of Lucinda 
Charles-Jones in June 2022, with Lucinda 
appointed to the Remuneration, Nominations 
and ESG & Safer Gambling Committees, 
Karen being appointed to the Nominations 
Committee and Katie stepping down from 
the Nominations Committee. The current 
membership of each Committee is set out 
on page 94.

The composition of the Executive 
Committee was also considered during 
the year. I can confirm that the Committee 
is satisfied that the Board, its Committees 
and the Executive Committee are 
appropriately composed.

During the year, the Committee considered 
the other significant commitments of our 
Non-Executive Directors and was satisfied 
that each Director has sufficient time to 
discharge their responsibilities effectively.

Dear shareholders
I am pleased to present the Nominations 
Committee Report covering the work of the 
Committee during the 2021/22 financial 
year. It has again been a busy year, with 
a number of changes to the Board, its 
Committees and to the Executive 
Committee. We have continued to focus on 
the important areas of succession planning, 
our inclusion and diversity strategy and 
evaluating the Board’s composition, skills 
and experience.

Director appointments 
I was delighted to welcome two new 
directors to the Board this year.

Appointment of Chief Financial 
Officer
Richard Harris was appointed as Chief 
Financial Officer, and to the Board, with 
effect from 1 May 2022. The search process 
leading to his appointment was conducted 
by the Chief Executive and Group Human 
Resources Director, assisted by external 
agency, Odgers Berndtson. The process 
that led to Richard’s appointment is set out 
in more detail on page 103 and details of 
his experience can be found on page 95.

Non-Executive Director appointment
Lucinda Charles-Jones was appointed 
as an independent Non-Executive Director 
of the Board on 22 June 2022. The search 
process that led to her appointment was 
conducted by the Chair, assisted by the 
Group Human Resources Director and 
external agency, Spencer Stuart. The 
process that led to Lucinda’s appointment 
is set out in more detail on page 102 and 
details of Lucinda’s experience can be 
found on page 96. Lucinda became a 
member of the Remuneration, Nominations 
and ESG & Safer Gambling Committees 
on her appointment. 

Neither of the search agencies used in 
connection with these appointments has 
any other connection with the Company 
or any of its Directors.

All new Board members receive an 
induction following their appointment, 
which is led by the Group General Counsel 
& Company Secretary and comprises both 
a general and personalised programme. 
The general induction includes their 
duties and responsibilities as a director of 
a listed company, whilst the personalised 
induction is devised and tailored to each 
new director’s background, experience 
and role. 

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The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNominations Committee Report
Continued

Appointment of Lucinda Charles-Jones 
as Non-Executive Director

Identifying candidates
The Nominations Committee was 
particularly mindful of the need to meet 
the skill requirements and independence 
criteria. It also wanted to continue to 
promote diversity on the Board.

It determined on this occasion to engage 
an external headhunter to assist with the 
search and following a review of three 
executive search firms, Spencer Stuart 
was engaged based on their previous 
experience in delivering similar roles, 
their knowledge and access to diverse 
candidates in the marketplace and their 
competitive pricing. 

Following a detailed briefing on the key 
requirements, Spencer Stuart presented 
a list of 35 candidates selected from a 
diverse pool. The Chair and the Group 
Human Resources Director, in 
consultation with Spencer Stuart, 
assessed candidates against the brief 
and shortlisted six candidates to proceed 
to the First Stage Assessment. 

Establishing role requirements
The Nominations Committee considered 
the tenure of the Board Directors during 
the year with a particular focus on the 
independent Non-Executive Directors. 
Following a detailed review of skills and 
experience, coupled with Chris Bell and 
Susan Hooper’s departures, a search for a 
new Non-Executive Director commenced. 
The Nominations Committee identified 
a desire to appoint a new Non-Executive 
Director with remuneration and people 
experience, and corporate governance 
experience at a FTSE listed company 
gained in a consumer-facing business. 
It determined it appropriate to do so 
during this financial year. 

Process

First Stage Assessment
This First Stage Assessment comprised an interview with 
the Chair and the ESG & Safer Gambling Committee Chair. 
Two candidates progressed to the Second Stage Assessment.

Second Stage Assessment
The Second Stage Assessment comprised interviews with 
the other independent Non-Executive Directors.
One candidate progressed to the Final Stage Assessment.

Final Stage Assessment
The Final Stage Assessment comprised interviews with the Chief Executive and 
the non-independent Non-Executive Director. 

Final Decision
The Chair gathered and assessed the feedback from the assessment process and 
recommended to the Nominations Committee Lucinda Charles-Jones as the preferred 
candidate. The Nominations Committee concurred with this view, regarding Lucinda 
as possessing the desired experience and wider skills to add value to the Board. The 
Nominations Committee agreed that the Chair should make a recommendation to the 
Board that Lucinda Charles-Jones be appointed. The Board subsequently approved her 
appointment and Lucinda was appointed to the Board, and to Rank’s Remuneration, 
Nominations and ESG & Safer Gambling Committees on 22 June 2022.

102

Induction process 

Lucinda Jones-Charles and Richard 
Harris participated in an intensive and 
tailored induction programme upon 
their respective appointments, which 
included the following: 

Area and met with: 
Governance and investor relations – 
met with Chair, Group General Counsel 
& Company Secretary and Director 
of Investor Relations & Corporate 
Communications. Also met with fellow 
Board members, brokers and corporate 
PR advisors.

Business and strategy – met with Chair, 
Chief Executive and each member of the 
Executive Committee.

Gambling laws and regulations – met 
with Group General Counsel & Company 
Secretary, Director of Compliance & 
Responsible Gambling, and Director 
of Public Affairs.

Finance and risk – met with Director of 
Group Finance, Director of Tax, Director 
of Analytics, Director of Risk & Internal 
Audit, Audit Committee Chair and the 
external auditor.

Lucinda Charles-Jones also met with 
Richard Harris as the newly appointed 
CFO.

Remuneration – met with the Chair, 
Remuneration Committee Chair, Director 
of Reward, Human Resources Director 
and key executives.

Succession planning and inclusion 
and diversity – met with the Chair 
and Human Resources Director.

ESG – met with the ESG & Safer 
Gambling Committee Chair.

Site visits – met with General Managers 
and other venues colleagues.

Overview of matters covered:

Approach to corporate governance at 

Rank, Board and Committee structure, 

investor relations and corporate 

communications. 

Management structure and operations 

across the Group, including marketing, 

innovation and omni-channel, IT, 

governance and employee interests. 

Strategic pillars and Company purpose.

In respect of Richard Harris, a more 

detailed introduction to the business 

and performance for Mecca, Grosvenor, 

Digital and International. 

The compliance framework at Rank, 

gaming industry regulation, the Group’s 

relationships with Governments and 

regulators and emerging regulatory 

risks and opportunities.

An understanding of the Group’s 

financial position and the key risks and 

challenges for the Group, particularly 

in light of the impact of COVID-19 on 

the business and its recovery.

An understanding of the remuneration 

policy and remuneration matters at Rank.

Approach to succession planning and 

the strategic approach to inclusion 

and diversity.

An overview of the Group’s strategy 

for ESG and safer gambling and where 

Rank is on its ESG journey.

A series of site visits to see the business 

in action, which included direct 

experience of our customer journeys 

and gaming products.

The Rank Group PlcAnnual Report 2022Induction process 

Lucinda Jones-Charles and Richard 

Harris participated in an intensive and 

tailored induction programme upon 

their respective appointments, which 

included the following: 

Area and met with: 

Governance and investor relations – 

met with Chair, Group General Counsel 

& Company Secretary and Director 

of Investor Relations & Corporate 

Communications. Also met with fellow 

Board members, brokers and corporate 

PR advisors.

Business and strategy – met with Chair, 

Chief Executive and each member of the 

Executive Committee.

Gambling laws and regulations – met 

with Group General Counsel & Company 

Secretary, Director of Compliance & 

Responsible Gambling, and Director 

of Public Affairs.

Finance and risk – met with Director of 

Group Finance, Director of Tax, Director 

of Analytics, Director of Risk & Internal 

Audit, Audit Committee Chair and the 

external auditor.

Lucinda Charles-Jones also met with 

Richard Harris as the newly appointed 

CFO.

Remuneration – met with the Chair, 

Remuneration Committee Chair, Director 

of Reward, Human Resources Director 

and key executives.

Succession planning and inclusion 

and diversity – met with the Chair 

and Human Resources Director.

ESG – met with the ESG & Safer 

Gambling Committee Chair.

Site visits – met with General Managers 

and other venues colleagues.

Appointment of Richard Harris as Chief Financial Officer

Identifying candidates
The Nominations Committee approved 
the engagement of an external 
headhunter to assist with the search, 
and following a review of three executive 
search firms, Odgers Berndston was 
engaged based on their previous 
experience in delivering similar roles, 
their knowledge of the industry, their 
access to diverse candidates and their 
competitive pricing. 

Following a detailed discussion with 
Odgers Berndston, a candidate brief was 
developed. Their search of candidates 
considered those who were already on 
publicly listed boards as CFOs or where 
there might be a natural step up into a 
CFO role. A diverse pool of 88 candidates 
was initially identified from both inside 
and outside the industry. 50 of the 
identified candidates were included 
on an initial shortlist, which following 
consultation between the Chief 
Executive and Group Human Resources 
Director with Odgers Berndston was 
reduced to 20 to proceed to the First 
Stage Assessment. 

Establishing role requirements
The Nominations Committee 
commenced a recruitment process for a 
new Chief Financial Officer following Bill 
Floydd’s notice of resignation in August 
2021. The Group Human Resources 
Director and Chief Executive prepared 
the role specification for the search, 
which focused on strong strategic, 
operational and technical experience, 
along with excellent relationship skills. 
The specification was approved by 
the Committee.

Process

First Stage Assessment
This First Stage Assessment comprised an interview with 
the Chief Executive and the Group Human Resources Director. 
Two candidates progressed to the Second Stage Assessment.

Second Stage Assessment
The Second Stage Assessment comprised interviews with 
the Chair and the Senior Independent Non-Executive Director. 
One candidate progressed to the Final Stage Assessment.

Final Stage Assessment
The Final Stage Assessment comprised interviews with all other members 
of the Board. 

Final Decision
The Chief Executive gathered and assessed the feedback from the assessment process 
and discussed his recommendation that Richard Harris be appointed with the Chair 
who was in support. The recommendation was presented to the Nominations 
Committee, which agreed and confirmed that the Chair should make the 
recommendation to the Board. The Remuneration Committee approved the proposed 
remuneration package and the Board subsequently approved Richard’s appointment. 
He was appointed as Rank’s Chief Financial Officer and to the Board on 1 May 2022.

Overview of matters covered:
Approach to corporate governance at 
Rank, Board and Committee structure, 
investor relations and corporate 
communications. 

Management structure and operations 
across the Group, including marketing, 
innovation and omni-channel, IT, 
governance and employee interests. 
Strategic pillars and Company purpose.

In respect of Richard Harris, a more 
detailed introduction to the business 
and performance for Mecca, Grosvenor, 
Digital and International. 

The compliance framework at Rank, 
gaming industry regulation, the Group’s 
relationships with Governments and 
regulators and emerging regulatory 
risks and opportunities.

An understanding of the Group’s 
financial position and the key risks and 
challenges for the Group, particularly 
in light of the impact of COVID-19 on 
the business and its recovery.

An understanding of the remuneration 
policy and remuneration matters at Rank.

Approach to succession planning and 
the strategic approach to inclusion 
and diversity.

An overview of the Group’s strategy 
for ESG and safer gambling and where 
Rank is on its ESG journey.

A series of site visits to see the business 
in action, which included direct 
experience of our customer journeys 
and gaming products.

103

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Continued

Succession planning
Succession plans are maintained for the 
Board, Executive Committee and other 
senior leadership positions and were 
reviewed by the Committee during the 
year. Succession planning for the Chief 
Financial Officer turned into a recruitment 
process following Bill Floydd’s notice of 
resignation in August 2021 and resulted 
in the appointment of Richard Harris as 
mentioned earlier in this report. During 
the year, the Committee also conducted 
a detailed review of the succession plan 
for the Chief Executive.

The Committee welcomed the notable 
examples of succession planning and 
diversity in action in the promotion of 
Debbie Husband and Emma Morning 
to the Executive Committee as set out on 
page 101 of this Report. An overview of the 
development offered to Debbie leading to 
her promotion, from her own perspective, 
can be found in our 2022 Sustainability 
Report. Other internal senior management 
promotions were to the roles of Chief 
Operating Officer for Grosvenor (please 
see our 2022 Sustainability Report) and 
Director of Legal.

Training
We regularly consider training 
requirements for the Board with a view 
to enhancing knowledge and skillsets and 
to ensure appropriate account is taken 
of changing circumstances. Directors are 
invited to identify to the Group General 
Counsel & Company Secretary any 
additional information, skills and knowledge 
enhancements that they require.

During the year, Directors received 
monthly reports of current and forecast 
trading results and treasury positions. 
They also received regular briefings 
on the political and regulatory gambling 
environment. Directors received corporate 
governance updates from the Group 
General Counsel & Company Secretary 
on matters such as the Financial Reporting 
Council (‘FRC’) report on corporate 
governance in the UK, the FRC areas 
of supervisory focus for 2022/23, Investor 
Association expectations for 2023, new 
climate-related reporting requirements, 
and from the Group’s auditor on matters 
such as the BEIS consultation on restoring 
trust in audit and corporate governance 
and new ISA considerations. Directors also 
undertook mandatory Company training 
on matters including the Gambling 
Commission for Great Britain’s Licensing 
Objectives, Equality and Diversity in the 
Workplace, the Bribery Act and GDPR.

104

Board effectiveness review

It is incumbent on the Committee to ensure that a formal and rigorous review of the 
effectiveness of the Board, its Committees and each Director is conducted each year. 
The process for this year’s review is set out opposite, together with progress against 
last year’s Board actions and outcomes from this year’s evaluation.

Process for 2021/22 review
The evaluation this year was conducted by Lintstock Limited. Lintstock is an 
independent advisory firm that specialises in Board evaluations, and provides 
no other services to the Group. 

The following process was followed for the 2021/22 evaluation: 

Stage 1
Decision taken for exercise to be facilitated by Lintstock Limited, 
following presentations by potential providers 

Stage 2
Evaluation process and questionnaires agreed between Lintstock 
and key project sponsors

Stage 3
Evaluation questionnaires completed by Board members

Stage 4
Evaluation findings presented

Stage 5
Improvements and areas of focus identified and agreed for the Board 
and each Committee for the forthcoming year

The results and recommendations from the evaluation in respect of the Board and 
each Committee were circulated to all Directors, presented to the Board and discussed 
at the relevant Committee meetings. The areas of focus for the Board are set out on the 
following page and the areas of focus for each Committee are set out in the respective 
Committee reports, including on page 106 in respect of this Committee.

During the year, I held one-to-one meetings with all Non-Executive Directors to 
discuss their performance, drawing on the results of the evaluation exercise and to 
identify whether they continue to contribute effectively to the Board and demonstrate 
commitment to their role. I also met with and evaluated the performance of the Chief 
Executive utilising feedback from the exercise. The Senior Independent Director 
combined responses to the exercise with feedback from separate discussions she held 
with the Non-Executive Directors, Executive Directors and the Group General Counsel 
& Company Secretary on my performance, before discussing the results with me.

The Rank Group PlcAnnual Report 2022“ We are satisfied 
that the Board 
provides an 
appropriate blend 
of executive and 
non-executive 
skills to meet the 
Group’s needs.”

   Alex Thursby
    Chair of the Nominations 

Committee

Board progress against 2020/21 actions
During the year, the Board considered its delivery against the areas of particular 
focus that had been identified under the 2020/21 evaluation exercise. Overall, 
it considered that it had made good progress as follows:

Agreed action areas
1. Strategy

2.  Workforce 

engagement

3.  Managing 

talent

4. ESG

Progress made in 2021/22
Management was asked to present a revised five-year strategy 
to the Board for approval, which it is noted happened prior to 
the 2020/21 year end. Updates as to progress were provided 
throughout the year, culminating in a full review and refresh 
of the Company’s strategic pillars following its March 2022 
strategy day.

The Board discussed data from the annual Employee Opinion 
Survey and the ‘Pulse’ survey conducted during the year, 
together with reports from the Non-Executive Director 
responsible for workforce engagement. There has been a 
continued focus on overseeing actions and challenging 
management to evaluate their impact. 

The Board and Committee meetings in November 2021 took 
place in Brighton, enabling time to be spent at Pier Nine and 
a series of scheduled Non-Executive Director venue visits took 
place in July 2022. This was in addition to other ad hoc venue 
visits by Directors throughout the year. 

The Board considered that it should conduct a more detailed 
review during the year of the overall approach to talent 
management. This was undertaken in part, but has been 
scheduled for a deeper review during the forthcoming year 
following recent Board and senior management changes.

The Board approved a new ESG strategy, the Company’s first 
Responsible Business Report in January 2022 setting out an 
overview of the initial work taken to develop such strategy and 
the first full Sustainability Report published alongside this 
Annual Report.

Outcomes from 2021/22 review – Board
Overall, the Directors believed that the Board was functioning well. The areas 
for particular focus for the forthcoming year were agreed as follows:

1.  Strategy – whilst acknowledging that the main immediate focus has to be on 
business recovery, following the review and refresh of the strategic pillars the 
Board considered that there needs to be a continued focus on developing the 
longer-term strategy, particularly in respect of Mecca venues.

2.  Developing the ESG Strategy – there was clear recognition of the significant 
progress made in this area during the 2021/22 financial year, but it was also 
noted that the next financial year will be important in embedding the strategy 
within the business. 

3.		Managing	talent,	generally	and	more	specifically	from	a	diversity	and	

inclusion and remuneration perspective – the Board recognised that this was 
a carry forward from the previous financial year, but felt that it was in a stronger 
position to undertake this review during 2022/23 following recent Board and 
senior management changes.

For more information 
on our Board skills, 
experience and 
tenure, please see 
pages 94-96.

105

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNominations Committee Report
Continued

Board and senior management 
diversity
We recognise that to be a successful 
Company and achieve our strategic goals, 
Rank must be both inclusive and diverse. 
Such recognition must be reflected 
throughout the organisation, including on 
the Board, and I am pleased to report that 
women now comprise more than a third of 
our Directors and the Board meets the 
recommendations of the Parker Report. 
The Committee nevertheless noted the new 
requirements from the Financial Conduct 
Authority that the Board should be looking 
to achieve 40% gender diversity and that 
at least one senior board position should 
be held by a female. The Board meets 
the latter requirement, following the 
appointment of Karen Whitworth as Senior 
Independent Director in January 2022. 

As at 30 June 2022, 37.50% of the Board 
was female (37.50% at the date of this 
report), 30.77% of the Executive Committee 
(30.77% as at the date of this report) and 
30% of management-level direct reports 
to the Executive Committee (30% as at the 
date of this report). Further details of the 
gender breakdown of Directors, senior 
management and the Group can be found 
on page 61 of this report. The Committee 
is committed to continuing to review its 
composition from a diversity perspective, 
including working towards meeting the 
40% gender target and increasing BAME 
representation in senior roles.

In order to ensure that we have oversight 
of progress made in this area across the 
Company, the Committee considers 
performance against the Company’s 
inclusion and diversity strategy, which 
emphasises the desire to achieve a diverse 
workforce across all grades. The strategy 
is based on four key aims namely, (i) create 
an inclusive environment which facilitates 
our colleagues to develop, be creative and 
deliver exceptional service, (ii) ensure 
there is a diverse workforce across all 
grades, (iii) make inclusion and diversity 
integral to how we do business, and 
(iv) demonstrate leadership on inclusion 
and diversity, internally and externally, 
positioning Rank as an ‘employer’ of 
choice. The Committee considered and 
welcomed the progress made during the 
year against each of the four aims as set 
out on page 61 and in more detail in our 
2022 Sustainability Report. 

During the year, the Committee also 
considered the results of the Employee 
Opinion Survey (full in September 2021 
and Pulse in May 2022) so far as questions 
related to inclusion and diversity and was 
pleased to see that the Group-wide 

106

3. 
Agreed action areas 
To focus on the effectiveness, and how 
the Committee can further evaluate/
demonstrate the effectiveness, of the 
Board and its Committees, it being noted 
that an external evaluation will in any 
event be conducted during the 2021/22 
financial year.

Progress made during 2021/22 
The Directors considered that the external 
evaluation process conducted by Lintstock 
Limited assisted it in reflecting on its 
effectiveness during the year. Overall 
the performance of the Committee was 
highly rated.

Outcomes from 2021/22 review
This year’s Committee evaluation exercise 
concluded that the Committee continues to 
operate effectively. Having considered the 
findings, the Committee agreed that its 
focus for the forthcoming year should be:

1.  To evaluate the success of previous 

succession plans and focus, in 
particular, on succession planning for 
the Chair and the Executive Committee.
2.  To continue to ensure there is ongoing 
challenge as to progress/achievements 
against the inclusion and diversity 
strategy, with a particular focus on 
ethnic diversity and the pipeline for 
maintaining progress in relation to 
gender diversity.

3.  To conduct a more in-depth external 

evaluation of the Board and its 
Committees, involving Director 
interviews, once recent changes 
in Board composition have settled.

I look forward to meeting shareholders at 
the forthcoming AGM, when I will be happy 
to answer any questions on this report.

Alex Thursby
Chair of the Nominations Committee

engagement score increased between 
September and April and the inclusion and 
diversity-related activities during the year 
were well-received. The Committee also 
received recruitment data to review and 
challenge as it deemed appropriate to 
ensure alignment with our policy to 
recruit the best candidate having regard 
to the skills and experience required, but 
with a mind to diversity, including gender 
and ethnicity.

Nominations Committee evaluation
As mentioned above, it is incumbent 
on the Board to ensure that a formal and 
rigorous review of the effectiveness of 
the Committee is conducted each year. 
Progress against last year’s actions, 
as well as the outcomes from this year’s 
evaluation, are set out below.

Progress against 2020/21 review

1. 
Agreed action areas 
To ensure that succession plans for the key 
roles of Chief Executive and Chief Financial 
Officer continue to develop, alongside plans 
for the Chair and other Non-Executive 
Directors with longer tenures.

Progress made during 2021/22 
During the year there was a detailed 
review of the succession plan for the Chief 
Executive. Furthermore, a review of Board 
skillsets with succession planning in mind 
led to the appointment of Lucinda Charles-
Jones as an independent Non-Executive 
Director. The succession plan for the 
Chief Financial Officer was replaced with 
a recruitment process, resulting in the 
appointment of Richard Harris.

2. 
Agreed action areas 
To ensure that there is ongoing challenge 
as to progress/achievements against the 
inclusion and diversity strategy, with a 
particular focus on the Executive 
Committee (and to be considered 
alongside succession planning for the 
Executive Committee) and the impact 
of the pandemic on colleagues.

Progress made during 2021/22 
The Committee assessed progress of 
inclusion and diversity initiatives 
throughout the year. The positive increase 
in female representation on the Executive 
Committee was welcomed, although it was 
noted that a pipeline for succession is 
required to ensure that the desired levels 
are maintained and that further work is 
required with regard to ethnic diversity.

The Rank Group PlcAnnual Report 2022 
 
 
Audit Committee Report

“The Committee continues to 
perform a key role within the Group’s 
governance framework, supporting 
the Board in monitoring and reviewing 
the systems for risk management, 
internal control and financial 
reporting.”
Karen Whitworth
Chair of the Audit Committee

Committee membership and attendance

Current members
Karen Whitworth (Chair)
Steven Esom
Katie McAlister
Other members during the year
Chris Bell¹

Appointed to Committee

Attendance

November 2019
March 2016
January 2022

4/4
4/4
2/2

June 2015

2/2 

1.  Chris Bell stepped down from the Committee in January 2022 following his resignation from the Board.

Other attendees
Chief Executive
Chief Financial Officer
Board Chair
Group General Counsel & Company Secretary 
Director of Internal Audit
External Auditor

The Committee met separately during the year to discuss matters without management 
present. The external auditor and the Director of Internal Audit were provided the 
opportunity at each meeting to discuss matters without the presence of management.

107

Role and responsibilities

The role of the Committee is primarily 
to support the Board in fulfilling its 
corporate governance obligations so far 
as they relate to the effectiveness of the 
Group’s risk management systems, 
internal control processes and financial 
reporting. Its key responsibilities include:

 – Reviewing the integrity of financial 
statements and any announcements 
relating to financial performance.

 – Reviewing and challenging key 

accounting judgements and narrative 
disclosures.

 – Monitoring internal control and 
risk management processes.
 – Performing a robust assessment 
of the Company’s principal and 
emerging risks.

 – Monitoring and reviewing the 

effectiveness of the internal audit 
function, ensuring that it is able to 
exercise independent judgement.
 – Considering the appointment of 

the external auditor, their reports, 
performance, effectiveness and 
independence.

 – Agreeing the external auditor’s terms 

of engagement and the appropriateness 
of the audit fee.

The formal terms of reference of the 
Committee are available at www.rank.com 
or by written request to the Group 
General Counsel & Company Secretary, 
who acts as secretary to the Committee.

Key activities during the year
 – Re-assessed ongoing and emerging 
risks as the Company continues its 
recovery from the impact of the 
COVID-19 pandemic. 

 – Considered approach to impairment 

review and resulting impairment and 
reversals of impairment.

 – Discussed the proposed disclosures 
and assurance programme to enable 
the Group to report against the 
Task Force on Climate-related 
Financial Disclosures requirements.

 – Considered the BEIS consultation 
on ‘Restoring Trust in Audit and 
Corporate Governance’ and its 
potential impact on the Group.
 – Conducted a deepdive into cyber 

and information security.

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewDuring the year, the Committee discussed 
and approved the proposed disclosures 
and assurance programme to enable the 
Group to report against the Task Force on 
Climate-related Financial Disclosures 
requirements for the first time, as 
described on pages 63 to 70. 

We also considered the BEIS consultation 
on ‘Restoring Trust in Audit and Corporate 
Governance’, receiving updates at each 
meeting on the audit and governance 
reform agenda. We approved and reviewed 
the outcome of a comparison exercise 
against current controls, undertaken with 
support from an external advisor and the 
output of that exercise will be used to 
develop a comprehensive roadmap and 
implementation plan to be overseen by the 
Committee. The Committee will continue 
to review preparations for anticipated 
reform during the year ahead. 

Internal controls
The Board has overall responsibility 
for the risk management framework, as 
explained further on page 74. It delegates 
responsibility for reviewing the 
effectiveness of the Group’s systems of 
internal control to the Committee. This 
covers all material controls including 
financial, operational and compliance 
controls and risk management systems. 
During the year, we received detailed 
reports from each of the three lines of 
defence so as to enable us to maintain 
oversight and discuss the risks and 
challenges to the Group. In particular, 
the Committee reviewed the following:

 – Enterprise risk management: 

We considered the manner in which 
the risk management framework has 
evolved and the overall appetite to risk. 
We reviewed the risk management 
methodology and confirmed that it 
continues to be appropriate. We also 
considered the Group risk register in 
respect of both current and emerging 
risks and challenged the Executive 
Directors on such risks and the 
management of the same. The Group’s 
principal and emerging risks are set 
out on pages 74 to 81.

 – Legal and regulatory: Reflective of the 
regulatory environment in which Rank 
operates, and with an added emphasis 
on recovery from the impact of the 
pandemic on the Company, we 
continued to examine the effectiveness 
of the Company’s framework of 
compliance controls. This included 
internal audit reviews, reports on 
anti-money laundering from the 
Nominated Officer, updates on material 
regulatory matters, taking account of 
correspondence from and guidance 
issued by regulators (including following 
compliance assessments), and reviews 
of progress made on areas requiring 
improvement. The Committee also 
discussed the status of material litigation 
and regulatory matters affecting the 
Company, including any financial impact 
and/or disclosure requirements.

 – Health	and	safety: We considered 
during the year ongoing health and 
safety projects for the venues estate. We 
also received reports from the Group’s 
Head of Health and Safety on relevant 
data and trends, monitoring programme 
outputs and any potential regulatory 
matters, including reports made under 
the Reporting of Injuries, Diseases and 
Dangerous Occurrences Regulations 
2013 (RIDDOR).

 – Information	security,	data	privacy	

and disaster recovery: We considered 
during the year progress made in 
respect of information security and data 
privacy controls. This included a review 
of the specific key risk indicators for 
these areas and updates on trends 
relating to data compliance further 
to the Group’s monitoring programme. 
The Committee also received deep-dive 
presentations on the Group’s approach 
to information security and disaster 
recovery respectively from the Director 
of IT Security and the Chief Information 
Officer. The presentations provided, in 
each case, an overview of the Company’s 
critical systems, areas of key risk 
(and mitigation, as appropriate) and 
development roadmaps. The Committee 
also received reports from the Data 
Protection Officer on relevant data and 
trends, monitoring programme outputs, 
ongoing projects and any potential 
regulatory matters.

Audit Committee Report
Continued

Dear shareholders
I am pleased to present the Audit 
Committee Report for the 2021/22 financial 
year. During the year, the Committee has 
continued to carry out a key role within the 
Group’s governance framework, supporting 
the Board in monitoring and reviewing the 
systems for risk management, internal 
control and financial reporting. 

Key activities
The COVID-19 pandemic caused 
substantial disruption to the Company 
and the current macroeconomic climate 
presents additional risk and uncertainty. 
Further to this, the Committee carried 
out a robust reassessment of the Group’s 
principal risks, which can be found on 
pages 74 to 81. We received regular 
updates on the work of the Risk Committee 
and debated the extent to which there were 
new risks and/or increased risk within 
the business and how such risks were 
mitigated. The Committee also continued 
its work on the essential oversight of 
internal control (more detail of which 
is set out below) and the Company’s 
risk management systems.

The recovery of the business and 
associated risks also contributed to 
our work on going concern and viability. 
We reviewed financial models (including 
downside scenarios) to consider headroom 
over the course of the financial year 
2021/22 and beyond, taking time to 
understand and challenge, where 
necessary, significant judgements and 
assumptions in the modelling, the reverse 
stress test models and covenant and 
liquidity headroom. More detail on this 
work, together with our going concern and 
viability statements, is on pages 82 to 83. 
We also reviewed our approach to 
impairments and discussed management’s 
assessment for indicators of impairment 
of assets, reversal of impairment and 
associated disclosures. More detail can 
be found on page 110.

108

The Rank Group PlcAnnual Report 2022 – Code	of	conduct	and	whistleblowing: 

We reconfirmed the ongoing 
appropriateness of the Group-wide 
whistleblowing policy and procedure, 
which is operated by an external 
third-party provider, Safecall. The service 
provides a multilingual communication 
channel, and enables employees and 
other stakeholders to report in confidence 
and, if they wish, anonymously, to 
Safecall, which then submits reports 
to the allocated appropriate individual 
within the business for investigation as 
necessary. Reports received during the 
year were kept strictly confidential and 
the concerns identified were referred 
to appropriate managers within the 
Group for investigation and resolution. 
We received an analysis of all reports 
submitted during the year. The 
Company’s code of conduct, which was 
refreshed during the year, is available 
on www.rank.com.

Internal audit
The Group’s internal audit function forms 
the primary source of internal assurance 
to the Committee via the delivery of the 
internal audit plan, which is structured to 
align with the Group’s strategic priorities 
and key risks and is developed by internal 
audit with input from management and 
the Committee. Its role is to provide 
independent, objective assurance and 
consulting services designed to add and 
protect value by improving the Group’s 
operations. Internal audit assists the 
Group in accomplishing its objectives 
by bringing a systematic, disciplined 
approach to evaluate and improve the 
effectiveness of risk management, control 
and governance processes. 

Each year, the Committee reviews and 
approves the internal audit plan. The plan 
is kept under review, depending on 
operational or other business requirements, 
with any changes being discussed and 
agreed with the Committee. The Director 
of Internal Audit submits reports on 
completed audits to each Committee 
meeting. The findings are discussed by the 
Committee, together with any implications 
arising from such findings on the broader 
control environment. Recommendations 
arising from internal audit reviews are 
communicated to the relevant business 
area for implementation of appropriate 
corrective measures and the Committee 
monitors senior management’s 
responsiveness to the same.

The work undertaken by internal audit 
during the year included: cyber-active 
directory review, marketing compliance 
and data quality review, cyber-perimeter 
security review and a review of high value 
customer controls. Venues audits 
recommenced in August 2021. In addition 
to the above, the internal audit team also 
assisted with ad hoc regulatory matters 
and controls improvement work that arose 
during the year. 

During the year the Committee reviewed 
the skills and depth of the internal audit 
team and approved the recruitment of 
additional resources, including a 
specialist internal IT auditor.

The planned external quality assessment 
of the internal audit function was on hold 
due to the venues closures at the start of 
2021. It is anticipated that it will proceed 
in the next financial year.

Fair, balanced and understandable
One of the key compliance requirements 
in relation to a group’s annual report and 
accounts is that, taken as a whole, they are 
fair, balanced and understandable. 

The coordination and review of Group-wide 
contributions to Rank’s Annual Report and 
Accounts follows a well-established 
process, which is performed in parallel 
with the formal process undertaken by the 
external auditor. A summary of the process 
is as follows:

 – The Annual Report and Accounts 
are drafted by appropriate senior 
management with overall coordination 
by a team comprising the Group General 
Counsel & Company Secretary, the 
Chief Financial Officer, the Director 
of Investor Relations and the Director 
of Group Finance to ensure consistency;

 – Comprehensive reviews of the drafts 
of the Annual Report and Accounts 
are undertaken by management, the 
Executive Committee and the Board 
Chair and respective Chair of each 
Committee;

 – A near-final draft is reviewed by the 

Committee;

 – A final draft is reviewed by the Board; 

and

 – Formal approval of the Annual Report 
and Accounts is given by a committee 
of the Board (usually the Finance 
Committee).

Taking this approach enabled the 
Committee to recommend to the Board, 
and then the Board itself, to confirm that 
the Company’s 2022 Annual Report taken 
as a whole is fair, balanced and 
understandable and provides the 
information necessary for shareholders 
to assess the Company’s position and 
performance, business model and strategy.

Key judgements and financial 
reporting matters
The Committee assesses and challenges 
whether during the year suitable 
accounting policies have been adopted 
and whether management has made 
appropriate estimates and judgements. 
Key accounting judgements considered, 
conclusions reached and their financial 
impacts during the year under review 
are set out in the table on page 110. 
Additionally, we discussed with the 
external auditor the significant issues 
addressed by the Committee during the 
year and the areas of particular focus, 
as described in the independent auditor’s 
report on pages 150 to 159.

For more information 
on our approach to 
risk management 
see pages 74-81.

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The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewAudit Committee Report
Continued

Key judgements and financial reporting matters 2021/22

Audit Committee review and conclusions 

Going concern and viability statement
The Directors must determine that the business is a going 
concern for the period up to 31 August 2023 from the date of 
signing the accounts. Furthermore, the Directors are required 
to make a statement in the Annual Report as to the longer-term 
viability of the Group. This has been analysed in detail, including 
the downside scenarios modelled in the viability statement.

Treatment of separately disclosed items (‘SDIs’)
The Group separately discloses certain costs and income that 
impair the visibility of the underlying performance and trends 
between periods. The separately disclosed items are material and 
infrequent in nature and/or do not relate to underlying business 
performance. Judgement is required in determining whether 
an item should be classified as an SDI or included within the 
underlying results.

Impairment review
For goodwill and indefinite-life assets, the Group performs an 
annual impairment review. In addition, the Group reviews assets 
that are subject to amortisation or depreciation for events or 
changes in circumstances that indicate that the carrying amount 
of an asset or cash-generating unit may not be recoverable. If an 
asset has previously been impaired the Group considers whether 
there has been a change in circumstances or event that may 
indicate the impairment is no longer required. The Group 
considers each venue to be a cash-generating unit and the review 
covers approximately 130 individual cash-generating units 
(‘CGU’), with goodwill and indefinite life assets considered at a 
group of CGU level.

Compliance with laws and regulations
The Group operates in an evolving regulatory environment 
with increasingly complex laws and regulations, particularly 
gambling-related regulations.

The Group has received income from governments during the 
year, particularly the Coronavirus Job Retention Scheme (‘CJRS’), 
the rules for which are often complex and with which the Group 
is required to comply.

Taxation
The Group holds provisions for certain tax matters, in addition 
to the normal provisions for corporation tax.

In assessing the appropriateness of indirect tax provisions, the 
Group must estimate the likely outcome of uncertain tax positions 
where judgement is subject to interpretation and remains to be 
agreed with the relevant authority.

The Committee conducted an annual assessment pursuant to 
which the Directors were able to conclude that it is appropriate 
to prepare the financial statements on a going concern basis, 
as set out in more detail on pages 82 and 83. We reviewed 
financial models (including downside scenarios), taking time 
to understand and challenge, where necessary, significant 
judgements and assumptions in the modelling, the reverse stress 
test models and covenant and liquidity headroom. Furthermore, 
the Committee evaluated management’s work in conducting a 
robust assessment of the Group’s longer-term viability, affirmed 
the reasonableness of the assumptions, considered whether 
a viability period of three financial years remained most 
appropriate, and confirmed that it was as part of a recommendation 
to the Board. Further detail can be found on pages 82 and 83.

The Committee reviewed the presentation treatment of SDIs 
and agreed that the items listed in note 4 are appropriate. 
The Committee noted that from a quality of earnings perspective, 
both accretive and dilutive impacts had been recorded in both 
the current and prior years.

The Committee reviewed management’s impairment review 
process including, where applicable, the potential indicators 
of impairment and/or reversal, cash flow projections, continued 
post-COVID-19 revenue recovery, growth rates and discount rates 
used to derive a value in use (‘VIU’), multiples used in VIU, the 
sensitivity to assumptions made, and used VIU for all CGUs 
consistent with the prior year.

The Committee reviewed and agreed the value of impairment 
charges and reversals recognised in 2021/22 and reviewed the 
disclosures including the sensitivity disclosures of changes in 
key assumptions. Further details are disclosed in note 14 on 
pages 188 to 191.

The Committee reviewed management’s approach to complying 
with laws and regulations including assessing the potential 
financial impact, accounting and disclosure for any potential 
non-compliance. 

The Committee reviewed and agreed the accounting for the CJRS 
in 2021/22 and received updates on the quantum and timing of 
claims on an ongoing basis throughout the year. 

At both the half and the full year, the Committee considered the 
Group’s approach to tax provisioning, in order to satisfy itself how 
management came to its best estimate of the likely outcome.

The Committee received and considered an update paper 
covering the Group’s ongoing direct and indirect tax matters. 
This covered continuing operations where tax returns submitted 
have been, or are likely to be, challenged by the relevant tax 
authority. It also reviewed and agreed the treatment of Rank’s 
successful VAT claim on slot machines income and associated 
interest from 2006 to 2013 at the First-tier Tribunal as an SDI 
and reviewed disclosures for transparency.

The Committee considered that management’s best estimate 
of tax liabilities is appropriate.

110

The Rank Group PlcAnnual Report 2022“ We continue to 
consider the impact 
of the BEIS 
consultation on 
‘Restoring Trust in 
Audit and Corporate 
Governance’ on 
the Group.”

   Karen Whitworth
   Chair of the Audit Committee

Governance 
All members of the Committee are 
independent Non-Executive Directors 
and the Board is satisfied that they have 
significant knowledge and business 
experience in financial reporting, risk 
management, internal control and strategic 
management. In addition, I meet the 
requirement to bring recent and relevant 
financial experience to the Committee and 
further information about my experience 
can be found on page 95. I can confirm that 
the Board is satisfied that the Committee 
has the resources and expertise to fulfil 
its responsibilities and, has competence 
relevant to the sector in which the 
Company operates.

External auditor and the external 
audit
Ernst & Young LLP (‘EY’) has been the 
Company’s external auditor since 2010. 
Following an audit tender process 
conducted by the Committee in accordance 
with its regulatory requirements which 
concluded in June 2019 (the process for 
which was detailed in the 2019 Annual 
Report), EY’s re-appointment as the auditor 
of the Group was approved by shareholders 
at the 2019 Annual General Meeting (and at 
each subsequent Annual General Meeting). 
There was a change of external audit 
partner following completion of the 2018/19 
external audit. There were no contractual 
or similar obligations restricting the 
Group’s choice of external auditor.

EY is engaged to express an opinion 
on the financial statements. It reviews the 
data contained in the financial statements 
to the extent necessary to express its 
opinion. It discusses with management 
the reporting of operational results and 
the financial position of the Group and 
presents findings to the Committee. The 
Directors in office at the date of this report 
are not aware of any relevant information 
that has not been made available to EY and 
each Director has taken steps to be aware 
of all such information and to ensure it 
is available to EY. EY’s audit report is 
published on pages 150 to 159.

In order to assess the independence 
and effectiveness of the external auditor 
(including its objectivity, mindset and 
level of professional scepticism), the 
Committee carried out an assessment. 
This was facilitated by use of a 
questionnaire which posed questions in 
relation to different aspects of the external 
audit process, including the planning, 
execution and quality of the audit. 
Feedback was sought from members of the 
Committee and senior management of the 
business areas subject to the audit. The 
feedback was considered, discussed and 
summarised by management and reported 
to the Committee and Board. Having 
conducted such review, and reviewed 
overall performance, we have concluded 
that EY has demonstrated appropriate 
qualifications and expertise throughout 
the period under review, and that the audit 
process was effective.

Non-audit services
The Committee oversees the nature and 
amount of any non-audit work undertaken 
by the external auditor to ensure that it 
remains independent. Consequently, we 
are required to approve in advance all 
non-audit services priced above £25,000, 
with any non-audit services below such 
amount being within the delegated 
authority of the Chief Financial Officer 
(although in practice he would still notify 
the same to the Committee). When 
seeking external accountancy advice in 
relation to non-audit matters, the Group’s 
policy is to invite competitive tenders 
where appropriate. It is also the Group’s 
policy to balance the need to maintain 
audit independence with the desirability 
of taking advice from the leading firm 
in relation to the matter concerned and 
being efficient.

The total non-audit fees paid to EY during 
the period under review was £35,314 
(2021: £37,600) (including interim fees). 
Rank has used the services of other 
accounting firms for non-audit work 
during the period under review.

For more information 
on our SDIs, please 
go to note 4 on 
page 179.

111

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewOutcomes from 2021/22 review
This year’s Committee evaluation exercise, 
facilitated externally by Lintstock Limited, 
concluded that the Committee continues 
to operate effectively. The process for the 
review is set out on page 104. Having 
considered the findings, we agreed that our 
focus for the forthcoming year should be: 

1.  Supporting a review of Group finance 

controls following the arrival of Richard 
Harris as Chief Financial Officer and 
as the Company further considers the 
impact of BEIS on the Group (including 
the proposed introduction of an audit 
and assurance policy) and feedback 
from the BEIS benchmarking work.
2.  Continuing to build on the relationship 
and develop efficient ways of working 
with the external auditor.

3.  Ensuring there is clear prioritisation for 
the Committee in relation to its work for 
the forthcoming year, bearing in mind 
in particular the current macro-economic 
conditions impacting the Group.

In concluding this report, I would like to 
recognise and thank the Rank management 
and finance team, the internal audit team 
and EY for their commitment and valuable 
contributions over the past twelve months.

I look forward to meeting shareholders at 
the forthcoming Annual General Meeting 
when I will be happy to take questions on 
this report and our work during the year.

Karen	Whitworth
Chair of the Audit Committee

Audit Committee Report
Continued

Audit Committee evaluation
It is incumbent on the Board to ensure 
that a formal and rigorous review of the 
effectiveness of the Committee is conducted 
each year. Our progress against last year’s 
actions, as well as the outcomes from this 
year’s evaluation, are set out below.

Outcomes from 2020/21 review

1.
Agreed actions
To undertake a review of, and develop 
further, the risk management framework 
and ensure that there is a further focus 
on emerging risks (including as regards 
people).

Progress made during 2021/22 
The tender process for the intended internal 
audit effectiveness and risk management 
framework review was placed on hold in 
2021. As mentioned above, the review is 
anticipated to proceed during the 2022/23 
financial year.

The Committee’s review of the Company’s 
principal risks included a focus on 
emerging risks.

2.
Agreed actions
To focus on ways of working and develop 
further the relationship with the external 
auditor.

Progress made during 2021/22 
The Committee Chair and the Chief 
Financial Officer have regular meetings 
with the external audit partner. Additional 
meetings took place during the year to 
focus in particular on ways of working.

3.
Agreed actions
To continue to ensure that the Committee 
is able to focus on the key areas of risk and 
on which to challenge management.

Progress made during 2021/22 
The Group’s corporate risk register, and 
mitigating actions, were reviewed in detail 
by the Committee during the year. This 
included periodic review for each identified 
risk of likelihood and impact and risk 
appetite throughout the year and respective 
mitigating actions. The supporting key risk 
indicators (with defined tolerance levels) 
were also reviewed during the year.

112

The Rank Group PlcAnnual Report 2022Matters discussed
Reviewed the integrity of all draft financial statements (including narrative).
Reviewed accounting developments and their impacts and significant accounting issues. 
Reviewed and recommended approval of interim and preliminary results announcements.
Reviewed Group accounting policies and reporting practices. 
Considered approval process for confirming and recommending to the Board that the 
2021 Annual Report is fair, balanced and understandable.
Reviewed and recommended approval of the Annual Report, as required by the Board.
Reviewed appropriateness of accounting policies and going concern assumptions.
Reviewed and recommended inclusion of the viability and going concern statements in 
the Annual Report.
Reviewed TCFD disclosures and compliance with ESEF/XBRL requirements.
Reviewed Director and officer expenses.
Monitored the effectiveness of the internal audit function. 
Reviewed major audit findings and approved remediation plans.
Reviewed the 2021/22 annual audit plan.
Reviewed the scope of audit coverage and approved planned work for 2022/23.
Considered the external auditor’s reports and views.
Reviewed the objectivity, independence and expertise of the external auditor.
Considered the Auditor’s Report on the 2020/21 annual results.
Assessed the effectiveness of the 2020/21 external audit.
Reviewed and approved the 2021/22 annual external audit plan and fee proposal.
Considered the initial results of the 2021/22 external audit.
Reviewed audit and non-audit fees incurred during 2021/22.
Oversaw the implementation of changes to internal processes as a result of matters 
reported as key events to regulatory bodies, and guidance published by regulatory bodies 
as learnings for the gaming industry.
Reviewed risk management reports and Risk Committee updates.
Reviewed and assessed the corporate risk register (including emerging risks).
Reviewed and monitored developments in relation to health and safety, information 
security and data protection.
Reviewed anti-money-laundering matters and matters relating to source of funds and 
enhanced due diligence.
Reviewed the risk management framework across the Group and the internal governance 
structure (further detail on Rank’s approach to the management of risk, its principal risks 
and uncertainties and the controls in place to mitigate them can be found on pages 74 to 
81).
Received corporate governance updates.
Considered and approved tax strategy and reviewed tax matters.
Met privately with the Director of Internal Audit and the external auditors.
Reviewed notifications made under the Group-wide whistleblowing policy and procedure, 
ensuring that appropriate actions were taken following investigation of notifications, and 
reviewed notifications made in relation to the code of conduct, acknowledging the 
ongoing need for a review of the same.
Considered material litigation and regulatory matters.
Reviewed the Committee’s terms of reference and confirmed adherence during 2021/22.
Reviewed feedback and recommendations following Committee evaluation.
Reviewed internal financial controls.

Frequency 
P
P
B
P

A
A
A

A
A
A
P
Q
B
A
Q
A
A
A
A
A
A

P
Q
Q

B

B

A
P
A&P
Q

B
B&P
A
A
A

2021/22 activity 
Area of focus
Financial reporting

Internal audit

External audit

Risk and internal control

Governance and other

Key
A  Annual 
B  Biannual
Q  Quarterly
P  Periodically

113

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewESG and Safer Gambling Committee Report

Role and responsibilities

The Committee is responsible for 
assisting the Company in the formulation 
and monitoring of its ESG strategy. The 
Committee also has a particular focus 
on the Company’s approach to safer 
gambling. Its responsibilities include:

 – Approving the Company’s ESG and 

safer gambling strategy.

 – Reviewing the Company’s performance 
against the strategy, the effectiveness 
of the strategy and the governance in 
place to ensure successful delivery. 
 – Reviewing the effectiveness of Rank’s 

systems for identifying and interacting 
with customers who are at risk of 
becoming problem gamblers.

 – Reviewing the results of research 

projects.

 – Reviewing how the strategy is received 

and regarded by the Company’s 
stakeholders and other interested 
parties.

 – Approving all ESG reporting. 
 – Approving the appointment of any 

auditor in relation to work undertaken 
in connection with the strategy.

The formal terms of reference of the 
Committee are available at www.rank.com 
or by written request to the Group 
General Counsel & Company Secretary, 
who acts as secretary to the Committee.

Key activities during the year
 – Approved the Company’s new ESG 

strategy and publication of the initial 
Responsible Business Report in 
January 2022. Monitored progress 
towards and approved publication 
of the 2022 Sustainability Report.

 – Oversaw implementation of the 

governance structure to support 
the new strategy.

 – Discussed and approved 

management’s approach to developing 
its TCFD reporting framework.
 – Reviewed and monitored delivery 

of safer gambling initiatives in each 
area of the business.

 – Discussed Rank’s contribution to 
developments across the industry, 
including consultation responses, 
working with trade associations 
and lobbying efforts in connection 
with the Government’s review of 
gambling legislation.

“The Committee recognises that how 
we consider ESG risk and opportunity 
is critical to the success and 
sustainability of the business.”
Katie McAlister
Chair of the ESG & Safer Gambling Committee

Committee membership and attendance

Current members
Katie McAlister (Chair)1
Lucinda Charles-Jones
John O’Reilly
Alex Thursby
Karen Whitworth
Other members during the year
Chris Bell²
Susan Hooper³

Appointed to Committee

Attendance

April 2021
June 2022
May 2018
October 2019
November 2019

March 2016
July 2017

4/4
n/a
4/4
4/4
4/4 

2/2
3/3

1.  Katie McAlister was appointed Chair with effect 1 February 2022.
2.  Chris Bell stepped down from the Committee in January 2022 following his resignation from the Board.
3.   Susan Hooper stepped down from the Committee in January 2022. She was Chair of the Committee 

until her departure on 31 January 2022.

Other attendees
Group General Counsel & Company Secretary 
Director of Compliance & Responsible Gambling
Director of Public Affairs
Grosvenor Managing Director
Mecca Managing Director
Rank Interactive Managing Director

114

The Rank Group PlcAnnual Report 2022Safer gambling initiatives
Safer gambling remains the Group’s 
primary focus area. The Committee has 
been keen to ensure that the importance 
of safer gambling within Rank’s wider ESG 
framework is not diminished. We are 
comfortable that this has not happened. 

During the year the Committee welcomed 
reports from the managing directors of 
each business area updating on safer 
gambling initiatives. These initiatives take 
a ‘customer-first’ approach to increasing 
protection, as the Group continues to 
evolve its customer journeys and deliver 
targeted improvements for those players 
who need our support. The Committee has 
considered new initiatives presented by 
management as well as those introduced 
further to the Company’s own monitoring 
work or as required by our regulators. We 
have also considered changes resulting 
from new regulatory requirements and 
industry commitments.

In addition, the Committee welcomed 
further work on embedding a safer 
gambling culture throughout the Group. 
The aim of this work is to instil a 
consistent approach in colleague mindset 
to ways of working and processes in line 
with Rank’s purpose, delivering exciting 
and entertaining experiences within a safe 
environment. One of the ways in which 
this is being achieved is through a 
training programme being carried out in 
conjunction with GamCare, in which over 
1,100 colleagues will take part. The 
training is intended to benefit not only 
customer-facing colleagues, but also those 
that support them to ensure a consistent 
and evolving ethos across the Group. 
The Committee will receive reports on 
the feedback and evaluation of the training 
programme during the forthcoming year.

During the year, the Committee continued 
to take the lead on reviewing the Group’s 
response to the Gambling Commission’s 
Annual Assurance Statement, which was 
then presented to the Board for approval 
prior to submission. We also considered 
over the course of the year progress 
against the initiatives highlighted 
in such statement.

Dear shareholders
In my first report as Chair of the ESG & 
Safer Gambling Committee, I am pleased 
to provide a summary of the work 
undertaken by the Committee over the past 
twelve months and present the progress 
made in evolving our ESG strategy. 

The Group is committed to ensuring the 
sustainability of its operations by aligning 
its processes and policies to international 
best practice as part of its aim to build 
an even more resilient and responsible 
business. We recognise that how we 
consider ESG risk and opportunity is 
critical to the success of our business and 
that our key stakeholders are demanding 
greater transparency and disclosure.

At the beginning of 2022 we were pleased 
to launch our first Responsible Business 
Report, which provided an overview of the 
foundation work undertaken to establish 
the appropriate approach to ESG at Rank. 
Following the next stage of work, we are 
delighted to publish our 2022 Sustainability 
Report. Extracts from the report can be 
found on pages 54 to 71, and the full report 
is available at www.rank.com.

Key activities
Last year, the Committee determined 
that it would provide rigour, support and 
challenge to the business as it develops 
and implements its new ESG strategy. 
Following completion of the materiality 
assessment in 2021, this year the 
Committee approved the four key ESG 
focus areas that underpin the strategy: 

1.  Customer experience – providing a 

safe, secure environment and personal 
experience, creating and maintaining 
good gambling behaviours and 
protecting vulnerable customers.

2.  Colleague experience – educating our 

people to enable and encourage positive 
gaming behaviours and creating a fair, 
safe and inspiring working environment.
3.  Environmental management – ensuring 

that our operations minimise any 
negative impacts that Rank may have 
on the environment and reducing our 
carbon emissions wherever possible.
4.  Community engagement – providing 

an essential social outlet for customers, 
generating lasting community spirit, 
driving community action and 
developing a genuine social legacy.

Each focus area has underlying objectives 
and baseline KPIs. 

The Committee then challenged the 
business to ensure that the Company’s 
ESG objectives relate to and are 
amalgamated with its corporate objectives. 
The refresh of the Group’s purpose and 
strategic pillars, approved by the Board, 
ensured the integration of the four ESG 
focus areas into the Group’s corporate 
aims, as articulated on page 55 of this 
Annual Report. As a result, the Committee 
is comfortable that Rank has a fully 
integrated ESG and corporate strategy 
going forwards that will enable the 
business to continue to be managed 
in a sustainable and responsible way.

During the year the Committee also oversaw 
the implementation of the necessary 
governance structure to ensure that there 
is effective oversight of the strategy and 
delivery of initiatives under it. 

In developing its approach, the business, 
overseen by the Committee, ensured that 
each existing ESG initiative was allocated 
to one of the four focus areas with an 
owner, timeline and appropriate KPIs. 
Going forwards, updates on each initiative 
(and proposed new initiatives) will be 
considered on a monthly basis by the 
management-level ESG & Safer Gambling 
Steering Committee, which will report 
to this Committee on a regular basis. 
This will enable us to track and evaluate 
progress and provide Board-level oversight 
of performance against strategy, as well 
as global best practices. 

Initial work on each of the four focus areas 
was presented to the Committee during 
the year, which prompted more detailed 
discussion on each area’s key aims and 
initiatives and the manner in which the 
broader ESG strategy will be embedded 
within the business. This included, for 
example, discussions on colleague 
engagement and development, as well 
as broader debate on Rank’s wider social 
impact and community-role as a primarily 
land-based national casino and bingo 
operator. It also included challenging 
management and the Board as a whole 
to focus in more detail going forwards on 
how environmental matters are considered 
within the decision-making process.

The Committee also oversaw 
management’s work with consultant 
partners to develop its reporting 
framework to take account of Task Force 
on Climate-related Financial Disclosures 
(‘TCFD’) recommendations and in order 
to set Rank on a carbon net zero pathway. 
The Committee worked alongside the 
Audit Committee in relation to TCFD 
disclosures set out in this Annual Report.

115

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewESG & Safer Gambling Committee 
evaluation
It is incumbent on the Board to ensure 
that a formal and rigorous review of 
the effectiveness of the Committee is 
conducted each year. The Committee’s 
progress against last year’s actions are 
set out below.

Outcomes from 2020/21 review

1.
Agreed actions
To widen the remit of the Committee to 
encompass ESG more broadly, but without 
losing its focus on safer gambling.

Progress made during 2021/22
The Committee’s remit has been widened, 
with the right level of emphasis being 
retained in respect of safer gambling. 
It is committed to ensuring this remains 
the case going forwards.

2.
Agreed actions
To consider and approve a wider ESG 
strategy and the priorities within that 
strategy to enable the Committee to assess 
delivery against it. 

Progress made during 2021/22
The ESG strategy has been approved and 
the priorities and baseline KPIs have been 
determined based on the materiality 
assessment conducted the previous year.

ESG and Safer Gambling Committee Report
Continued

Research, education, treatment 
(‘RET’)
The proportion of our RET contributions 
during the year was maintained at the 
same level as the previous year. As well 
as contributing to GambleAware, such 
contributions included payments to YGAM 
and GamCare as part of Rank’s four-year 
commitment to industry Safer Gambling 
Commitments. We are committed to 
maintaining the same proportion of RET 
contributions in respect of the forthcoming 
year, although the Committee is aware that 
the approach to RET payments is being 
considered within the Government’s 
review of gambling legislation. 

Climate change, net zero planning 
and Task Force on Climate-related 
Financial Disclosures 
There has been increasing focus from 
stakeholders as to how climate change 
will impact companies. We recognise 
that there are both internal and external 
expectations on us to establish a clear 
emissions reduction strategy in line with 
international climate change targets and 
we are working with consultant partners 
in order to set Rank on a carbon net zero 
pathway. More detail on this is set out in 
the 2022 Sustainability Report. 

The Committee is also cognisant of the new 
requirements under Listing Rule 9.8.6R, 
which the Group is required to adopt this 
year, to include a statement in this Annual 
Report setting out whether our climate-
related financial disclosures are consistent 
with the recommendations of the TCFD. 
Our disclosures can be found on pages 63 
to 69 with the compliance statement found 
on page 70 of this Annual Report. The 
Committee has worked alongside the Audit 
Committee to ensure the integrity of the 
Committee’s climate-related risk process, 
as well as reviewing the recognition, 
measurement, presentation and disclosure 
of climate-related matters (including 
impact on the Group).

Safer gambling horizon scanning 
and industry collaboration
The Committee regards safer gambling 
as a topic of key importance to all the 
Company’s stakeholders and an important 
part of its work is to consider their views 
on the Company’s approach. With this 
in mind, the Committee recognises that 
the Company cannot simply look at the 
initiatives it has in-train as a reaction 
to regulation, but must also pro-actively 
consider customer, regulator, colleague, 
shareholder, political and wider public 
sentiment in its plans. The Committee 
receives regular reports from the Director 
of Public Affairs to ensure that it remains 
up-to-date on external sentiment, 
influences, developments and political 
change. It challenges the business to ensure 
that it considers such views in all projects 
and initiatives across all workstreams.

In particular, during the year, the Director 
of Public Affairs presented regular updates 
to the Committee on Rank’s ongoing 
contribution to the Government’s review 
of gambling legislation in the UK. The 
Committee continues to consider 
stakeholder views and those of the industry 
and media on the review. We note that the 
Government’s White Paper is expected to 
be published imminently and, following 
its publication, we will continue to monitor 
stakeholder reaction as the business 
assesses the impact of forthcoming 
changes. The Committee also considered 
the Commission’s response to its remote 
customer interaction consultation and 
subsequent new requirements published as 
guidance in June 2022 for implementation 
in September 2022. The Committee will 
monitor effective implementation of any 
changes required to be implemented 
by the Company. 

Rank’s contributions to the Government’s 
review and consultations have also 
extended to shaping responses from the 
Casino Chapter within the Betting and 
Gaming Council (‘BGC’), the BGC itself 
and also the Bingo Association, all of 
which are important voices in respect of 
regulatory change. We continue to have 
representation on the BGC’s committees 
and working groups, including all those 
specific to land-based gaming.

116

The Rank Group PlcAnnual Report 2022On behalf of the Committee, I look forward 
to reporting on the further progress that will 
be made over the forthcoming year under 
our expanded ESG strategy and agenda.

Finally, my appointment as Chair followed 
the departure of Susan Hooper from the 
Board at the end of January 2022 and I 
wanted to take this opportunity to thank her 
for her contribution towards driving Rank’s 
ESG and safer gambling agenda. In other 
changes to the Committee, I am delighted 
to welcome Lucinda Charles-Jones, our new 
independent Non-Executive Director, as a 
member. Lucinda has particular expertise 
in people, social and environmental matters 
and I look forward to her contribution as 
we progress into delivering the next stage 
of our ESG agenda.

I look forward to meeting shareholders at 
the forthcoming Annual General Meeting 
when I will be happy to answer any 
questions on this report.

Katie McAlister
Chair of the ESG & Safer Gambling 
Committee

Outcomes from 2021/22 review
This year’s Committee evaluation exercise 
was facilitated externally by Lintstock 
Limited and concluded that the Committee 
continues to operate effectively. The 
process for such review is set out on 
page 104. Having considered the findings, 
we agreed that our priorities for the 
forthcoming year should be: 

1.  To develop the Committee’s meeting 

agendas further in-line with the newly 
developed focus areas of Customer 
Experience, Colleague Experience, 
Environmental Management and 
Community Engagement and their 
associated KPIs.

2.  To ensure clear accountability for 

reporting under the new KPIs, delivery 
of actions and tracking of progress.

In conclusion
Rank recognises the importance of 
sustainability and resilience to all our 
stakeholders and the value of continuing 
to develop a robust strategy that protects 
shareholder value, creates opportunities 
for growth and innovation and sets the 
foundation for long-term success. It is 
committed to doing so.

We also remain committed to providing a 
safe gambling environment for customers 
to enjoy the services that we offer. We aim 
to work constructively with regulators to 
ensure ongoing compliance with 
regulatory requirements and our industry 
peers to continue to develop a collaborative 
approach to safer gambling matters such 
as improving the identification of 
vulnerable customers. Finally, we continue 
to recognise the importance of driving 
cultural change throughout the 
organisation so as to ensure that safer 
gambling underpins all aspects of our 
decision-making. 

“ Safer gambling is 
the Group’s primary 
ESG focus area and 
a topic of key 
importance to all 
our stakeholders.”

   Katie McAlister
    Chair of the ESG & Safer 
Gambling Committee

Our 2022 Sustainability 
Report can be found at 
www.rank.com

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The Finance Committee is authorised by 
the Board to approve capital expenditure, 
make financing decisions and approve 
contractual commitments for the Group 
up to authorised limits. It also approves 
all Group insurance cover and reviews 
Non-Executive Director fees. The 
Committee acts as the Board’s disclosure 
committee for the purposes of the Market 
Abuse Regulation which came into force 
on 3 July 2016 and considers the 
materiality of information and 
determines disclosure obligations on 
a timely basis of all such information 
to regulatory authorities including 
the London Stock Exchange. 

The formal terms of reference of the 
Committee are available at www.rank.com 
or by written request to the Group 
General Counsel & Company Secretary, 
who acts as secretary to the Committee.

Key activities during the year
 – Approved regulatory news statements 
(on authority delegated from the Board).

 – Reviewed matters relating to key 
contracts and spend within its 
delegated level of authority and estate 
management.

 – Reviewed and approved proposals 

for Group insurance renewal.

 – Reviewed Non-Executive Director fees.
 – Reviewed its terms of reference.

Finance Committee Report 

“The Finance Committee continues 
to provide an important level of 
oversight for material projects, estate 
management and other approvals 
within its delegated level of authority.”
Alex Thursby
Chair of the Finance Committee

Committee membership and attendance

Current members
Alex Thursby (Chair)
Richard Harris
John O’Reilly 
Other members during the year
Bill Floydd¹
Simon Hay²

Appointed to Committee

Attendance

October 2019
May 2022
May 2018

November 2018
January 2022

8/8
2/2
8/8 

2/2
4/4

1.  Bill Floydd stepped down from the Committee in December 2021 following his resignation from the Board.
2.   Simon Hay was a member whilst he was interim Chief Financial Officer, from January 2022 to April 2022.

Other attendees
Group General Counsel & Company Secretary

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The Rank Group PlcAnnual Report 2022Finance Committee evaluation
It is incumbent on the Board to ensure 
that a formal and rigorous review of the 
effectiveness of the Committee is 
conducted each year. This Committee’s 
progress against last year’s actions, as well 
as the outcomes from this year’s evaluation, 
are set out below.

Outcomes from 2020/21 review
The only key action from the 2020/21 review 
was to undertake a more detailed review 
of the Committee’s terms of reference. 
This took place during the year, with the 
revised terms of reference being put to, 
and approved by, the Board in June 2022.

Outcomes from 2021/22 review
This year’s Committee evaluation exercise 
facilitated externally by Lintstock Limited 
(further details of which can be found on 
page 104), concluded that the Committee 
continues to operate effectively. Having 
considered the findings, the Committee 
agreed that, whilst there were no specific 
areas identified for improvement, it should 
continue to evaluate its role over the course 
of the forthcoming year to ensure that its 
place within the Company’s governance 
structure remains appropriate and effective.

I would of course be happy to answer 
any questions about the role of the 
Committee and its activities during the 
year under review at the forthcoming 
Annual General Meeting.

Alex Thursby
Chair of the Finance Committee

Dear shareholders
During the year, the Committee continued 
to provide an important level of oversight 
for material projects, estate management 
and other approvals in accordance with 
its delegated level of authority. 

In reviewing the Committee’s terms 
of reference, the members considered 
its role within the Company’s governance 
structure, discussing those matters that 
were appropriate to be determined by the 
Executive Directors rather than the 
Committee, as well as those that would 
be appropriate to be considered by the 
Committee ahead of submission to the 
Board. I am satisfied that the re-alignment 
following this review will ensure that the 
Committee continues to operate effectively 
into the forthcoming year.

Estate management and capital 
investment
During the year under review, the 
Committee focused in particular on 
supporting executive proposals relating 
to estate management, with 41 lease 
events occurring during the course of the 
2021/2022 financial year. The Committee 
also considered the proposed capex spend 
for refurbishment of Grosvenor Merchant 
City, which fell within its delegated 
authority. More information about this 
refurbishment can be found on page 34. 

Utilities 
The Committee monitored over the 
course of the year the position regarding 
escalating utilities costs, the increasingly 
volatile market and its impact on the 
Company. It considered the options 
available to the Company in seeking to 
mitigate such impact and management’s 
preferred approach. The Committee referred 
the matter to the Board and provided 
updates to the Board as appropriate. 

Group simplification
The Committee considered and approved 
two subsidiary simplification exercises 
during the financial year. The first of these 
was the migration of business from Rank 
Digital Espana S.A. to Bingosoft Plc, which 
simplified the Group’s operating structure 
in Spain. The second of these was the 
transfer of ownership of Rank Interactive 
(Gibraltar) Limited (‘RIGL’) within the 
Group in preparation for the migration 
of business from Rank Digital Gaming 
(Alderney) Limited and Daub Alderney 
Limited to RIGL. The migration took place 
on 1 July 2022, consolidating the Rank 
Interactive business under one entity, with 
RIGL being the operator of this business 
going forwards.

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Role and responsibilities

The role of the Committee is primarily 
to assist the Board in setting the 
remuneration packages for the Company’s 
Executive Directors and other Executive 
Committee members. Its key 
responsibilities are to:

 – Set the Remuneration Policy.
 – Ensure that the Remuneration Policy 
operates to align the interests of 
management with those of shareholders.
 – Within the terms of the Remuneration 

Policy (as applicable) and in consultation 
with the Chair and/or Chief Executive 
as appropriate, determine the total 
individual remuneration package of 
each Executive Director and other 
Executive Committee members. 

 – Approve the design of, and determine 
targets for, any performance related 
pay and share incentive schemes for 
approval by the Board and shareholders 
(as appropriate) and the total annual 
payments made under such schemes. 
 – Review pay and conditions across the 
Group and the alignment of incentives 
and rewards with culture.

The formal terms of reference of the 
Committee are available at www.rank.com 
or by written request to the Group 
General Counsel & Company Secretary, 
who acts as secretary to the Committee.

Key activities during the year
 – Determining operation of the 
2021/22 annual bonus and the 
2021/22 LTIP award.

 – Confirming the vesting of the 2017/18 
four-year block award, which was 
heavily impacted by the pandemic and 
approving the new one-off Recovery 
Incentive Scheme, which was approved 
by shareholders at the 2021 Annual 
General Meeting.

 – Continuing to keep wider workforce 
remuneration arrangements under 
review.

 – Approving remuneration for new 

members of the Executive Committee, 
including for the Chief Financial Officer.

Role and responsibilities

“The Committee’s decision-making 
on remuneration outcomes has been 
shaped by the overall financial 
performance of the Company over 
the financial year.”
Steven Esom 
Chair of the Remuneration Committee

Committee membership and attendance

Current members
Steven Esom (Chair) 
Lucinda Charles-Jones
Katie McAlister
Karen Whitworth 
Other members during the year
Chris Bell¹
Susan Hooper²

Appointed to Committee

Attendance

March 2016
June 2022
April 2021
November 2019

June 2018
September 2015

4/4
0/0
4/4
4/4 

2/2
3/3

1.  Chris Bell stepped down from the Committee in January 2022 following his resignation from the Board.
2.  Susan Hooper stepped down from the Committee in January 2022 following her resignation from the Board.

Other attendees
Chief Executive
Group General Counsel & Company Secretary
Board Chair
Group Human Resources Director
Independent advisor to the Committee

Additional meetings were convened on six occasions during the year to, amongst other 
things, finalise the rules, measures, targets and participants for the Recovery Incentive 
Scheme, confirm the 2020/21 bonus outcome and approve remuneration for new 
appointments to the Executive Committee. The Committee met separately during the 
year to discuss matters without management present.

120

The Rank Group PlcAnnual Report 2022Pension
With effect from 1 January 2023, the Chief 
Executive’s payments in lieu of pension 
will be reduced from 10% of salary (less 
the lower earnings limit) (such 10% 
having been agreed under his service 
agreement when he joined Rank) to the 
rate currently available to the majority of 
the UK employees (currently 3%). The Chief 
Financial Officer’s payments in lieu of 
pension were agreed at the rate currently 
available to the majority of the UK 
employees when he joined the Company 
in May 2022.

2021/22 bonus
The annual bonus for the 2021/22 
financial year was based on a challenging 
profit after tax target that represented 
100% of the potential bonus opportunity. 
The published profit after tax figure would 
have resulted in 100% of the maximum 
bonus opportunity being payable to the 
Chief Executive based on the formulaic 
outcome of the financial metric. However, 
the Committee determined that it was not 
appropriate to include the amount received 
by the Company in respect of the VAT 
claim referenced on page 27 of this report 
within such figure for the purposes of 
assessing whether the bonus targets had 
been met, and exercised discretion to 
exclude such amount, resulting in 0% of 
the maximum bonus opportunity being 
payable. Further details on performance 
against targets are set out on page 133. 
The Chief Financial Officer was not, in any 
event, entitled to any bonus in respect of 
the 2021/22 financial year in light of his 
joining date.

Recovery Incentive Scheme 
Shareholders will recall that a new 
remuneration policy was approved at 
the 2021 Annual General Meeting under 
which a new one-off Recovery Incentive 
Scheme (‘RIS’) was introduced. 
Challenging financial targets for net 
gaming revenue and profit after tax for the 
2021/22 financial year were set, together 
with a requirement for continued 
employment (without notice). Further 
to the Company’s financial performance, 
such financial targets were not met and 
the Chief Executive’s award therefore 
lapsed on 30 June 2022. No award was 
made to Bill Floydd following receipt in 
August 2021 of notice of his resignation 
from the Company. 

2022/23 bonus scheme and ESG
The Committee has taken the opportunity 
this year to reconsider the measures used 
in connection with the bonus scheme. 
Performance will continue to be based on 
stretching targets, but the Committee has 
determined that the financial measures 
(this year to represent 85% of the 
maximum bonus opportunity) shall be 
based on adjusted earnings before interest 
and tax rather than profit after tax, as this 
is considered to be a better reflection of 
the Company’s underlying financial 
performance. However, the Committee 
will consider the extent to which the 
Company has effectively managed both 
tax and interest liabilities when deciding 
the quantum of any final bonus award. 

Furthermore, mindful of investor 
sentiment, it has determined that the 
remaining 15% of the maximum bonus 
opportunity will be based on specific 
Environmental, Social and Governance 
(ESG) targets. As further explained on 
pages 55 to 71 and 114 to 117 of this Annual 
Report, the Company’s approach to ESG 
is developing and as a result, this year, 
a qualitative approach will apply. This 
remains a key area of focus for the 
Committee though as we go into the new 
financial year, as we are keen to ensure 
that ESG measures applied to bonus 
opportunities are robust, are clearly linked 
to implementation of the Company’s 
strategy and are reflective of the industry 
in which we operate. With this in mind, in 
addition to the specific ESG measure, an 
over-arching safer gambling assessment 
will continue to apply. 

Proposed LTIP grant under the 2020 
LTIP during 2022/23
It is intended that an annual LTIP award 
will be made to Executive Directors in 
2022/23. This is the third award under the 
2020 LTIP, with 40% of the award being 
based on relative total shareholder return, 
30% being based on earnings per share 
and 30% being based on strategic 
measures. It is intended that the Chief 
Executive will receive an award at 200% 
of salary and the Chief Financial Officer 
will receive an award at 150% of salary, 
with such awards to be made within six 
weeks of the date on which the results for 
2022 are announced. The performance 
conditions will be based on performance 
in the 2024/2025 financial year. Further 
details can be found on page 142. The 
award will vest, subject to meeting the 
performance targets and continued 
employment, on the third anniversary 
of grant, and will be subject to a two-year 
post-vesting holding period.

Dear shareholders
On behalf of the Board, I am pleased to 
present Rank’s Remuneration Committee 
Report for the year ended 30 June 2022 
which has been prepared in accordance 
with the Large and Medium-sized 
Companies and Groups (Accounts and 
Reports) (Amendment) Regulations 2013 
(as amended) (the ‘2013 Regulations’). 
This report comprises my annual 
statement, our Directors’ Remuneration 
Policy, which was approved at the Annual 
General Meeting held on 14 October 2021 
(‘Policy’) and our Annual Report on 
Remuneration, which is presented in line 
with the Policy. This statement and the 
Annual Report on Remuneration are 
subject to an advisory vote at the 2022 
Annual General Meeting.

Overview of 2021/22
As mentioned earlier in this Annual 
Report, it has been a challenging year, in 
particular for our UK venues businesses. 
The Group’s operating profit of £66.2m 
reflects the continued impact of the 
pandemic, the slow return of overseas 
customers to our London casinos and the 
pressure on UK consumer discretionary 
expenditure. The Committee’s decision-
making on the remuneration outcomes for 
Executive Directors has been shaped by 
the overall financial performance for the 
full financial year. 

Whilst we saw a number of departures 
at an Executive Director and senior 
management level during the year, we also 
welcomed arrivals in the form of our new 
Chief Financial Officer and new Managing 
Director appointments for Grosvenor, 
Mecca and the international business. 
We recognise the key challenges and 
opportunities for our business and will 
continue to ensure that the Executive 
Directors, and the senior management 
team, remain appropriately incentivised 
to achieve our strategic goals.

Base salaries
The Committee reviewed the Executive 
Director base salaries during the year. 
In 2021, in respect of the Chief Executive, 
the Committee had determined that due 
to COVID-19 no increase should apply. 
During the year under review, the 
Committee determined to increase the 
Chief Executive’s salary by 3% in line with 
the overall increases awarded to the wider 
workforce and this increase applied with 
effect from 1 April 2022.

The Committee will consider a further 
review of Executive Director base salaries 
at the appropriate time during the 
forthcoming year. 

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Continued

Board changes
On 1 May 2022, Richard Harris, Chief 
Financial Officer, was appointed to the 
Board. The Committee approved the terms 
of his remuneration prior to his appointment 
and such terms are in accordance with the 
Policy. Lucinda Charles-Jones was appointed 
to the Board as Non-Executive Director on 
22 June 2022. Details of the process for such 
appointments are set out in the Nominations 
Committee Report on pages 102 and 103.

The details of the termination 
arrangements for Bill Floydd, Chris Bell 
and Susan Hooper, who departed as 
Directors during the year under review, 
are set out on page 136, the terms of which 
are in accordance with the Policy.

Workforce engagement
As well as Chair of this Committee, 
I am also the Non-Executive Director with 
designated responsibility for workforce 
engagement. This subject is covered in 
more detail on page 36 of this report, but 
from a Committee perspective, it should 
be noted that in attending the workforce 
engagement forums I ensured that I was 
available to discuss executive remuneration 
with colleagues and report back to the 
Committee and Board as appropriate. 
The Chief Executive also responded to 
questions from colleagues in relation to 
executive remuneration and the approach 
being taken to wider Company pay as part 
of his regular Town Hall sessions. We 
continue to consider ways to improve 
further the level of engagement in this 
regard for the forthcoming year.

Looking ahead
Our Remuneration Policy is designed to 
be simple and transparent and to promote 
effective stewardship that is vital to the 
delivery of the Group’s objectives in line 
with its purpose. To this end the 
Committee endeavours to provide clarity 
on how pay and performance is reported 
at Rank and how decisions made by the 
Committee support our purpose and the 
strategic direction of the Group. As we go 
into the new financial year, we continue 
to be mindful of investor views on 
remuneration as we strive to ensure that 
management is appropriately incentivised 
to achieve our strategic goals.

I look forward to receiving your support 
at our 2022 AGM, where I will be available 
to respond to any questions shareholders 
may have on this report or in relation to 
any of the Committee’s activities. In the 
meantime, if you would like to discuss any 
aspect of our Remuneration Policy, please 
feel free to contact me through the 
Company Secretary.

Steven Esom
Chair of the Remuneration Committee

“ Mindful of investor 
sentiment, 15% of 
the maximum 
bonus opportunity 
for 2022/23 will 
be based on ESG 
targets.” 

   Steven Esom 
    Chair of the Remuneration 

Committee

122

The Rank Group PlcAnnual Report 2022Remuneration Policy

Introduction to Remuneration Policy 
This report sets out the Policy for the 
Company, which was prepared in 
accordance with the 2013 Regulations.

The Policy was approved by shareholders 
at the Company’s Annual General Meeting 
on 14 October 2021 receiving a 90.52% 
vote in favour and took effect on that date. 
The Policy has been reproduced below 
for information purposes and updated to 
reflect the passage of time, such as change 
in tense and page references and the 
Executive Directors’ current remuneration 
packages for the purposes of the charts 
illustrating the application of the Policy 
in the coming year.

The Committee reviews the Group’s 
overall remuneration philosophy and 
structure each year to ensure that the 
framework remains effective in supporting 
the Group’s strategic objectives and fairly 
rewards individuals for the contribution 
that they make to the business, having 
regard to the size and complexity of the 
Group’s operations and the need to motivate 
our employees. It recognises that the 
performance of the Company is dependent 
upon the quality of its Directors, senior 
executives and employees and that the 
Group therefore seeks to attract, retain 
and motivate skilled Directors and senior 
executives of the highest calibre. In order 
to attract such individuals, the Committee 
needs to ensure that the remuneration 
packages properly reflect an individual’s 
duties and responsibilities, are appropriate 
and competitive (not paying more than is 
necessary), sensitive to pay elsewhere 
within the Group and directly linked 
to performance. 

Alignment with Provision 40
As part of its review of the Remuneration 
Policy, the Committee has considered the 
factors set out in provision 40 of the 2018 
UK Corporate Governance Code. In our 
view, the Policy addresses those factors 
as set out below:

Clarity – Our Policy is clearly disclosed 
each year in the Annual Report and 
engagement is sought from shareholders. 
Our Policy is well understood by our 
Executive Directors and the Committee 
receives regular updates on workforce 
pay and benefits during the year from 
management. The Committee and Board 
as a whole also receive updates from the 
non-executive director responsible for 
workforce engagement (who is also 
the chair of the Committee) to ensure 
transparency and effective engagement.

Simplicity – A key objective of the 
Committee is to ensure that our 
executive remuneration policies and 
practices are easily understood and 
straightforward to communicate and 
operate. Our remuneration structure 
is comprised of fixed and variable 
remuneration, with the performance 
conditions for variable elements clearly 
communicated to, and understood by, 
participants. The move to annual awards 
under the 2020 LTIP removed one of the 
more previously complex elements. 

Risk – The Committee is mindful of 
the need to ensure that risks arising 
in connection with remuneration 
arrangements are identified and 
mitigated. Our Policy has been designed 
with this in mind, to ensure that 
inappropriate risk-taking is discouraged 
and will not be rewarded. It does so by 

means of: (i) the balanced use of 
both short- and long-term incentives; 
(ii) the emphasis on equity in our 
incentive plans, together with deferral 
of part of the annual bonus, the two-year 
post-vesting holding period in the 2020 
LTIP and in-employment and post-
cessation shareholding guidelines; and 
(iii) malus/clawback provisions, which 
specifically include reference to failure 
in risk management. The Committee also 
has overriding discretion to reduce awards 
where outturns are not a fair and accurate 
reflection of business performance.

Predictability – Our incentive plans are 
subject to individual caps, with our share 
plans also subject to market-standard 
dilution limits. Please see page 128 for 
more information on potential reward 
possibilities for different levels of 
performance. Where discretion may 
be exercised, this is clearly stated 
in the Policy.

Proportionality – The Committee is 
mindful of the need to ensure that 
outcomes do not reward poor performance 
and the Policy enables meaningful and 
appropriate targets to be set with a 
significant proportion linked to long-term 
shareholder value. Discretions available 
to the Committee ensure that awards can 
be reduced if necessary to ensure that 
outcomes represent a fair and accurate 
reflection of business performance.

Alignment to culture – The Committee 
ensures that measures used in our 
incentive structure are aligned with Rank’s 
business strategy and values, for example 
the inclusion of ESG targets and a safer 
gambling measure in bonus objectives.

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Continued

Remuneration Policy table
The key components of Executive Directors’ remuneration 
are summarised below: 

Other benefits, in line with the provision to other employees, may 
be offered as appropriate and travel and related expenses may 
be reimbursed.

Base salary

Component and link to business strategy 
To attract and retain skilled, high-calibre individuals to deliver 
the Group’s strategy.

Operation 
Base salaries are typically reviewed annually, with any change 
normally effective from 1 April. Any increases take into account:

 – The role’s scope, responsibility and accountabilities;
 – Market positioning, including pay levels at other gaming 

operators;

 – General rates of increase across the Group; and
 – The performance and effectiveness of the individual and 

the Group.

The Committee retains the discretion to offer relocation 
assistance in the form of an allowance or otherwise to support 
the movement of executive talent across the business. If provided, 
the Committee aims to ensure payments are not excessive and 
support business needs. As such, relocation assistance will be 
reviewed on a case-by-case basis taking into account factors such 
as the individual’s circumstances and the geographies involved, 
meaning that there is no prescribed formula for calculating the 
level or structure of payments. Tax equalisation and overseas 
tax advisory fees may be payable.

Executive Directors may participate in HMRC-approved 
all-employee schemes up to HMRC limits.

Performance metrics 
Not applicable.

Performance metrics 
Not applicable, although the individual’s performance will be 
taken into account when determining the level of increase, if any.

Maximum opportunity
It is anticipated that the provision of insured and other benefits 
will not form a significant part of the package in financial terms.

Maximum opportunity
While there is no maximum annual increase, ordinarily any 
increases in Executive Directors’ base salaries will be limited, 
in percentage of base salary terms, to those received by the wider 
workforce during the year.

Where the Committee considers it necessary or appropriate, 
larger increases may be awarded in individual circumstances, 
such as a change in scope or responsibility or alignment to 
market levels.

The cost of the benefits provided may change in accordance 
with market conditions or in the event of the payment of 
relocation assistance.

Retirement provisions

Component and link to business strategy 
Rewards sustained contribution and encourages retention 
of Executive Directors.

For new Executive Director hires, the Committee has the flexibility 
to set the salary at a below-market level initially and to realign it 
over the following years as the individual gains experience in the 
role. In exceptional circumstances, the Committee may agree to 
pay above-market levels to secure or retain an individual who is 
considered by the Committee to possess significant and relevant 
experience which is critical to the delivery of the Group’s strategy.

Operation 
Executive Directors are offered membership of the Rank Group 
Retirement Savings Plan (the ‘Pension Plan’) or a cash allowance 
of equivalent value to the employer’s contribution to the Pension 
Plan. An Executive Director may be automatically enrolled in 
The Rank Group NEST Workplace Pension Scheme (the ‘Pension 
Scheme’) in accordance with the Company’s obligations under 
the Pensions Act 2008.

Insured and other benefits 
Component and link to business strategy 
Insured and other benefits are offered to Executive Directors 
as part of a competitive remuneration package.

Operation 
Insured benefits may comprise private healthcare insurance 
for Executive Directors and dependants, life assurance and 
permanent health insurance.

Other benefits comprise a cash car allowance and the fuel cost 
of all mileage (private and business). The amount of the cash car 
allowance is reviewed periodically by the Committee in the light 
of market conditions.

Performance metrics 
Not applicable.

Maximum opportunity
For all new Executive Director appointments, the maximum 
pension contribution (defined contribution or cash allowance) 
will be aligned with the majority of the wider workforce 
(which is currently 3% of base salary).

The incumbent Executive Directors currently receive a pension 
contribution (up to any maximum contribution levels set annually 
by HMRC) or a cash allowance of 10% of the Executive Director’s 
base salary (less the lower earnings limit) as part of their 
contractual arrangements. 

The Chief Executive’s pension allowance will align with the 
majority of the wider workforce with effect from 1 January 2023.

124

The Rank Group PlcAnnual Report 2022Annual bonus

Long-term incentive plan

Component and link to business strategy 
Motivates the achievement of annual strategic, financial and 
personal performance. Rewards individual contribution to the 
success of the Group.

Component and link to business strategy 
The long-term incentive plan is intended to align the interests 
of the Executive Directors and shareholders through the creation 
of shareholder value over the long term.

Operation 
Rank operates an annual bonus scheme in which Executive 
Directors participate.

Operation 
Awards are normally granted annually.

The bonus is based on stretching targets set annually. Bonus 
payouts are determined by the Committee after the year end 
following the Committee’s assessment of performance relative 
to the targets set.

Any cash bonuses earned by the Executive Directors will be 
subject to a six-month deferral period and will be paid in the 
December following the 30 June financial year end. Any bonus 
earned by the Chief Executive above 100% of base salary, and 
80% of base salary for other Executive Directors, will be deferred 
into shares under the Rank Group 2020 Deferred Bonus Plan 
(‘the DBP’) for a period of two years and will normally be settled 
in shares, but may be settled in cash in accordance with the rules 
of the DBP.

The Committee retains the discretion to override formulaic bonus 
outcomes, both upward and downward, where necessary, to take 
account of overall or underlying Company performance and to 
allow the Committee to assess the quality of earnings over the 
year. The Committee will consult with major shareholders prior 
to the exercise of any upward discretion.

Recovery and withholding provisions apply up to the end of the 
second financial year following the year in respect of which the 
award was granted in the event of a material misstatement, an act 
of gross misconduct, an error in the assessment of performance 
targets, a material financial loss to the Group or a material 
deterioration in Group profits which is inconsistent with the 
financial performance of the gaming industry, serious reputational 
damage, failure in risk management or corporate failure.

Dividend equivalents may be paid in respect of a vested 
DBP award (normally in shares, but may be settled in cash in 
accordance with the rules of the DBP) by reference to dividends 
with record dates arising during the award’s vesting period.

Performance metrics 
The bonus will be based at least 50% on the achievement of 
financial performance targets and may, from time to time as 
considered appropriate by the Committee, include non-financial 
measures and strategic and/or personal objectives.

Performance below threshold will result in zero payment. 
Up to 25% of the maximum opportunity may be payable for 
achieving a threshold level of performance. A full description 
of the performance measures in place and performance against 
them will be provided in the annual remuneration report on a 
retrospective basis, to the extent they are not considered to 
be commercially sensitive.

Maximum opportunity
Chief Executive: 150% of base salary.

Other Executive Directors: 120% of base salary.

125

Vesting is usually on the third anniversary of the date of grant, 
dependent on the achievement of stretching performance 
conditions measured over a period of three financial years and 
will normally be settled in shares, but may be settled in cash 
in accordance with the rules of the LTIP. 

Executive Directors are required to retain vested LTIP shares, 
net of tax, for a further period of two years. During this two-year 
period, awards would lapse/shares would be forfeited if the 
Executive Director (i) was determined to be in breach of their 
service agreement or (ii) is engaged by a competitor in an 
executive capacity, unless the Committee exercised its discretion 
to allow the Executive Director to retain the award/shares.

The Committee retains the discretion to override formulaic 
vesting outcomes, both upward and downward, where necessary, 
to take account of overall or underlying Company performance. 
The Committee will consult with major shareholders prior to the 
exercise of any upward discretion.

Recovery and withholding provisions apply up to the third 
anniversary of the awards vesting in the event of a material 
misstatement, an act of gross misconduct, an error in the 
assessment of performance targets, a material financial loss 
to the Group or a material deterioration in Group profits which 
is inconsistent with the financial performance of the gaming 
industry, serious reputational damage, failure in risk 
management or corporate failure.

Performance metrics 
Performance targets may relate to both financial and non-financial 
measures linked to the Group’s long-term business strategy, 
including but not limited to:

 – Group or business unit profit;
 – Group or business unit revenue;
 – Return on capital; and
 – Strategic objectives of the Group.

The Committee may choose different measures and weightings 
between them, if it deems it appropriate, taking into account the 
strategic objectives of the Company. At least 50% of the award 
will be subject to financial targets and/or relative TSR.

For each performance metric, a threshold and stretch level 
of performance is set. At threshold, no more than 25% of the 
relevant element vests, rising on a straight-line basis to 100% 
for performance between threshold and maximum.

At the end of the applicable performance period, the Committee 
will have absolute discretion to determine the extent to which the 
relevant awards will vest, if at all, taking account of underlying 
Group, individual and share price performance.

Maximum opportunity
The Chief Executive may receive an annual grant of up to 200% 
of base salary and other Executive Directors may receive an 
annual grant of up to 150% of base salary.

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewRemuneration Policy
Continued

Recovery Incentive Scheme (‘RIS’)

In-employment shareholding requirement 

Operation 
The RIS is a one-off plan with awards granted shortly after the 
2021 Annual General Meeting.

Component and link to business strategy 
To create greater alignment between Executive Directors 
and shareholders.

Vesting will be:

 – 50% on the first anniversary of the date of grant; and
 – 50% on the second anniversary of the date of grant, 

dependent on the achievement of performance conditions 
measured over the 2021/22 financial year. Vesting will normally 
be settled in shares but may be settled in cash in accordance 
with the rules of the RIS.

Executive Directors are required to retain vested RIS shares, 
net of tax, until the later of six months following the vesting of the 
relevant award and the announcement of results for the six-month 
period commencing immediately prior to the relevant vesting 
date. During this holding period, awards would lapse/shares 
would be forfeited if the Executive Director (i) was determined 
to be in breach of their service agreement or (ii) is engaged by 
a competitor in an executive capacity, unless the Committee 
exercised its discretion to allow the Executive Director to retain 
the award/shares.

The Committee retains the discretion to override formulaic 
vesting outcomes, both upward and downward, where necessary, 
to take account of overall or underlying Company performance. 
The Committee will consult with major shareholders prior to the 
exercise of any upward discretion.

Recovery and withholding provisions apply in the event of a 
material misstatement, an act of gross misconduct, an error in 
the assessment of performance targets, a material financial loss 
to the Group or a material deterioration in Group profits which 
is inconsistent with the financial performance of the gaming 
industry, serious reputational damage, failure in risk management 
or corporate failure.

Performance metrics 
Performance targets will be set by reference to:

Operation 
Subject to there being sufficient free float, Executive Directors 
are required to build a shareholding of 200% of base salary 
within five years of appointment. Shares subject to unvested 
deferred bonus awards and vested but unexercised deferred 
bonus awards, RIS and LTIP awards may be included on a 
net-of-tax basis.

Performance metrics 
Not applicable.

Maximum opportunity
Not applicable.

Post-employment shareholding 
requirement

Component and link to business strategy 
To ensure continued alignment of the long-term interests 
of Executive Directors and shareholders post-cessation.

Operation 
Subject to there being sufficient free float, Executive Directors 
are required to maintain a shareholding equivalent to the 
in-employment shareholding requirement immediately prior to 
departure (or the actual share- and award-holding on departure, 
if lower) for two years post-cessation. Shares subject to unvested 
deferred bonus awards and vested but unexercised deferred 
bonus awards, LTIP and RIS awards may be included on a 
net-of-tax basis.

The requirement will apply to shares vesting under deferred 
bonus, LTIP and RIS awards made from 11 November 2020.

There are appropriate arrangements in place to ensure 
enforceability.

 – net gaming revenue; and
 – profits after tax, with both targets needed to be met for vesting 

Performance metrics 
Not applicable.

to occur.

Maximum opportunity
Not applicable.

At the end of the applicable performance period, the Committee 
will have absolute discretion to determine the extent to which the 
relevant awards will vest, if at all, taking account of underlying 
Group, individual, ESG (Environmental, Social and Governance) 
and share price performance.

Maximum opportunity
The Chief Executive and Chief Financial Officer may receive a 
one-off grant of up to 100% of base salary in financial year 2021/22.

126

The Rank Group PlcAnnual Report 2022If an event occurs which results in the 
annual bonus plan, RIS or LTIP performance 
conditions and/or targets being deemed 
no longer appropriate (e.g. material 
acquisition or divestment or an unforeseen 
material change in gaming regulation or 
taxation which was unforeseen at the time 
the measures and targets were set), the 
Committee will have the ability to adjust 
appropriately the measures and/or targets 
and alter weightings, provided that the 
revised conditions are not materially less 
challenging than the original conditions. 
Any use of the above discretion would, 
where relevant, be explained in the annual 
report on remuneration and may, as 
appropriate, be the subject of consultation 
with the Company’s major shareholders.

Legacy arrangements
The Committee may approve payments 
to satisfy commitments agreed prior to 
the approval of this Policy. This includes 
previous incentive awards that are 
currently outstanding. The Committee may 
also approve payments outside of the Policy 
in order to satisfy legacy arrangements 
made to an employee prior to (and not in 
contemplation of) promotion to the Board.

All historic awards that were granted but 
remain outstanding are eligible to vest, 
based on their original award terms.

Committee’s approach to setting 
pay, performance measures 
and targets
The Committee intends that the base salary 
and total remuneration of Executive 
Directors should be competitive against 
other similar gaming peers and companies 
of a broadly similar size. Remuneration is 
benchmarked against rewards available 
for equivalent roles in suitable comparator 
companies, with the aim of paying neither 
significantly above nor below market 
levels for each element of remuneration 
at target performance levels.

The Committee also considers general 
pay and the employment conditions of all 
employees within the Group and is 
sensitive to these, to prevailing market and 
economic conditions and to governance 
trends when assessing the level of salaries 
and remuneration packages of Executive 
Directors and other members of the 
Executive Committee. 

The Committee will set targets for the 
different components of performance-
related remuneration so that they are both 
appropriate and sufficiently demanding in 
the context of the business environment 
and the challenges facing the Group. It 
reviews and selects performance measures 
at the beginning of each award cycle under 
both the annual bonus plan and the LTIP, 
being informed by the short- and long-term 
priorities of the Group at the time. The 
Committee considers the Group’s key 
performance indicators and strategic 
business plan when selecting measures 
and calibrating targets. The Committee 
is aware that targets for both financial 
and non-financial measures should be 
appropriately stretching yet achievable. 
Details of these are included in the Annual 
Report each year (other than where they 
are considered by the Board to be 
commercially sensitive in which case 
they will be disclosed following vesting). 
Factors that the Committee may consider 
include the strategic plan, the annual 
budget, economic conditions, individuals’ 
areas of responsibility, the Committee’s 
expectations over the relevant period and 
input from the majority shareholder.

Committee discretion in operation 
of variable pay schemes
The Committee operates under the powers 
it has been delegated by the Board. In 
addition, it complies with rules that are 
either subject to shareholder approval 
(the LTIP and the RIS) or approval from the 
Board (the annual bonus scheme and the 
DBP). These rules provide the Committee 
with certain discretions which serve to 
ensure that the implementation of the 
Policy is fair, both to the individual 
Executive Director and to shareholders. 
The Committee also has discretion to set 
components of remuneration within a 
range, from time to time. The extent of 
such discretion is set out in the relevant 
rules, the maximum opportunity or the 
performance metrics section of the Policy. 
To ensure the efficient administration 
of the variable incentive plans outlined 
above, the Committee will apply certain 
operational discretions. These include, 
but are not limited to, the following:

 – Selecting the participants in the plans;
 – Determining the timing of grants 

of awards and/or payments;

 – Determining the quantum of awards 
and/or payments (within the limits 
set out in the Policy);

 – Determining the choice of (and 

adjustment of) performance measures 
and targets for each incentive plan in 
accordance with the Policy and the rules 
of each plan;

 – Determining the extent of vesting based 
on the assessment of performance and 
discretion relating to measurement 
of performance in certain events such 
as a change of control or reconstruction;

 – Determining if awards need to be 

cash-settled in exceptional 
circumstances, such as for tax or 
regulatory reasons or where there 
is insufficient free float or where the 
amount required to be withheld for 
tax purposes is to be cash-settled;
 – Overriding formulaic annual bonus 
outcomes, RIS and LTIP vesting 
outcomes, taking account of overall 
or underlying Company performance;

 – Whether malus and clawback shall 

be applied to any award in the relevant 
circumstances and, if so, the extent to 
which they shall be applied;

 – Making appropriate adjustments 

required in certain circumstances, for 
instance for changes in capital structure;

 – Determining ‘good leaver’ status for 

incentive plan purposes and applying 
the appropriate treatment; and
 – Undertaking the annual review of 

weighting of performance measures 
and setting targets for the annual bonus 
plan and LTIP award, where applicable, 
from year to year.

127

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverview2022 Scenario chart
Chief Executive

)
s
0
0
0
£
(
n
o
i
t
a
r
e
n
u
m
e
R

3,500

3,000

2,500

2,000

1,500

1,000

500

0

£1,480

35%

26%

39%

£579

100%

Minimum

Target

£2,897

53%

£2,382

44%

32%

27%

24%

20%

Maximum Maximum
with 50%
share price
growth for LTIP

Chief Financial Officer

)
s
0
0
0
£
(
n
o
i
t
a
r
e
n
u
m
e
R

3,500

3,000

2,500

2,000

1,500

1,000

500

0

£860
30%
25%
45%

£383

100%

Minimum

Target

£1,337

39%

32%

29%

£1,601

50%

26%

24%

Maximum Maximum
with 50%
share price
growth for LTIP

  Fixed pay 

  Annual bonus

  Long-term incentives (‘LTIP’)

Minimum: Comprises the value of fixed pay using 
the current base salary (before any voluntary 
reductions) and pension and the value of last year’s 
benefits.
Target: Minimum plus assumes half of the bonus 
is earned and the LTIP vests at 50%. 
Maximum: Minimum plus assumes full bonus 
is earned and the LTIP vest in full. 
Maximum with 50% share price growth: 
Maximum pay and the impact of an assumed 50% 
share price growth on the LTIP.

Remuneration for new appointments
The Committee will apply the Policy to 
new Executive Directors in respect of all 
components of remuneration. Base salary 
and benefits will be set in accordance with 
the Policy and relocation assistance may 
be provided for both internal and external 
appointments, if necessary. In addition, 
the maximum level of annual bonus which 
may be earned is 150% of base salary for 
the Chief Executive and 120% of base 
salary for other Executive Directors.

New Executive Directors may participate 
in the LTIP and receive an annual award of 
up to 200% of base salary. The Committee 
may also make an additional award of cash 
or shares on the appointment of a new 
Executive Director in order to compensate 
for the forfeiture of remuneration from a 
previous employer. Such awards would be 
made to the extent practicable on a 
comparable basis, taking account of 
performance, the proportion of the 
performance period remaining and the 
type of award. The Committee will set 
appropriate performance conditions and 
vesting would be on broadly the same time 
horizon as the forfeited award.

New Non-Executive Directors will be 
appointed with the same remuneration 
elements as the existing Non-Executive 
Directors. It is not intended that variable 
pay, day rates or benefits in kind be offered.

Approach to termination 
payments/leavers
The Group does not believe in reward for 
failure. The circumstances of an Executive 
Director’s termination (including the 
Director’s performance) and an 
individual’s duty to mitigate losses are 
taken into account in every case. Rank’s 
policy is to stop or reduce compensatory 
payments to former Executive Directors 
to the extent that they receive remuneration 
from other employment during the 
compensation period.

Compensatory payments are limited to 
an amount equal to base salary, cash car 
allowance, and pension contributions (or 
cash allowance) payable under applicable 
notice provisions (which shall not in any 
event be more than an amount equal to 
twelve months of such payments). In 
addition, the Company may pay reasonable 
outplacement and legal fees where 
considered appropriate and may provide 
a leaving gift and/or leaving event for an 
Executive Director (including payment 
of any tax thereon) where the Committee 
feels it is appropriate to do so, up to a 
maximum cost of £1,000. The Company 
may also pay any statutory entitlements or 
settle or compromise claims in connection 
with a termination of employment, 
where considered in the best interests 
of the Company.

Remuneration Policy
Continued

Differences in the Policy for 
Executive Directors relative to the 
broader employee population
The Policy in place for the Executive 
Directors is informed by the structure 
operated for the broader employee 
population. Pay levels and components 
vary by organisational level but the broad 
themes and philosophy remain consistent 
across the Group:

 – Salaries are reviewed annually with 

regard to the same factors as those set 
out in the Policy table for Executive 
Directors;

 – Members of the Executive Committee 
participate in an annual bonus plan 
aligned with that offered to the Executive 
Directors. Other members of senior 
management participate in the same 
plan, dependent on performance of the 
Group and/or performance of business 
division, according to their role and level;
 – Members of the senior management team 
can be considered for awards under the 
LTIP. These are intended to encourage 
share ownership in the Company and 
align the management team with the 
strategic business plan; and

 – Eligibility for and provision of benefits 

and allowances varies by level and local 
market practice. It is standard for senior 
management to receive a Company car 
allowance. Pension provision is overall 
at lower contribution rates, with the 
majority of the Group’s eligible 
employees now being automatically 
enrolled into the NEST Workplace 
Pension Scheme with contributions in 
line with legislative requirements. The 
rate applicable to the Chief Executive 
will be brought into line with effect from 
1 January 2023. It should be noted that 
a significant proportion of employees 
remain in the Group’s Retirement 
Savings Plan, with contribution levels 
higher than mandatorily required.

128

The Rank Group PlcAnnual Report 2022 
 
 
Annual bonus awards will normally lapse 
in their entirety in the event an individual 
is no longer employed or serving their 
notice period at the time of payout. For 
certain good leaver reasons, a bonus may 
become payable at the discretion of the 
Committee. Where the bonus is payable, 
the Committee retains discretion as to 
whether it is all payable in cash or whether 
part of it is deferred either in cash or as 
deferred bonus awards.

Deferred bonus awards held by leavers will 
ordinarily be forfeited, except where the 
participant is a ‘good leaver’ (due to death, 
ill-health, injury, redundancy, business 
transfer or other reasons at the discretion 
of the Committee) in which case the 
deferred bonus awards ordinarily vest on 
the normal timetable. The Committee can 
permit early vesting at its discretion.

LTIP or RIS awards (each as applicable) 
held by leavers (which in the case of the RIS 
includes the participant being under notice) 

will ordinarily be forfeited, except where 
the participant is a ‘good leaver’ (due to 
death, ill-health, injury, redundancy, 
business transfer or other reasons at the 
discretion of the Committee), in which 
case their LTIP or RIS award will ordinarily 
vest on normal timetable. The extent to 
which an LTIP or RIS award will vest in 
these situations will depend upon two 
factors: (i) the extent to which the 
performance conditions (if any) have, 
in the opinion of the Committee, been 
satisfied over the original performance 
measurement period; and (ii) pro-rating 
of the award to reflect the proportion of the 
normal vesting period spent in service. 
The Committee can decide to pro-rate 
an LTIP or RIS award to a lesser extent 
(including as to nil) if it regards it as 
appropriate to do so in the circumstances. 
In addition, awards/shares will ordinarily 
be forfeited during the approximately 
six-month holding period for the RIS 
awards and the two-year holding period for 
the LTIP awards if the Executive Director 

(i) was determined to be in breach of their 
service agreement or (ii) is engaged by a 
competitor in an executive capacity, unless 
the Committee exercised its discretion to 
allow the Executive Director to retain 
the award/shares.

Change of control
In the event of a change of control, the 
Committee has absolute discretion as to 
whether and on what basis awards should 
vest under the LTIP and/or the RIS. The 
Committee would normally allow awards 
to vest upon a change of control subject 
to satisfaction of performance criteria and 
reduction on a time-apportioned basis.

Executive Directors’ service 
agreements
It is the Group’s policy that Executive 
Directors have rolling service agreements.

Provision
Remuneration

Notice period
Termination payment

Detailed terms
 – Base salary
 – Pension
 – Cash car allowance
 – Private health insurance for Director and dependants
 – Life assurance
 – Permanent health insurance
 – Participation in annual bonus plan, subject to plan rules
 – Participation in other incentive plans, subject to plan rules
 – 25 days’ paid annual leave, increasing to 30 days with length of service
Six months’ notice from both the Company and the Director
Payment in lieu of notice equal to:
 – Six months’ base salary
 – Cash car allowance
 – Pension supplement
 – All of the above would be paid in monthly instalments, subject to an obligation on the part 
of the Director to mitigate his/her loss such that payments would either reduce, or cease 
completely, in the event that the Director gained new employment

Restrictive covenants

During employment and for six months after leaving

Copies of the Executive Directors’ service contracts are available for inspection at the Company’s registered office.

Service agreements outline the components of remuneration paid to the individual Executive Director but do not prescribe how 
remuneration levels may be adjusted from year to year.

Length of service (as at 30 June 2022) for Executive Directors who served on the Board during the year, together with the date of their 
respective service agreements, is as follows:

Position
Chief Executive

Name
John O’Reilly

Chief Financial Officer 

Richard Harris

Chief Financial Officer 

Bill Floydd

Date of contract/Commencement date
30 April 2018/ 
7 May 2018
20 December 2021/ 
1 May 2022
1 November 2018/ 
12 November 2018

Length of Board service 
4 years 2 months

2 months

2 years 8 months1

1.   Bill Floydd was appointed to the Board on 1 May 2019. He stepped down from the Board on 31 December 2021.

129

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewRemuneration Policy
Continued

Policy for Non-Executive Directors (including Chair)

Component
Fees

Purpose and link to 
business strategy
To attract and retain skilled, 
high-calibre individuals to 
approve and challenge the 
Group’s strategy.

Mechanics operation and 
performance framework
Fees are reviewed in the first 
quarter of each calendar year 
to reflect appropriate market 
conditions.

Fee increases, if applicable, 
are effective from 1 April.

The base fee includes 
membership of all Board 
Committees. Non-Executive 
Directors are not entitled to 
any benefits in kind and are not 
eligible for pension scheme 
membership, bonus or 
incentive arrangements.

Maximum
Aggregate annual fees 
limited to £750,000 by 
the Company’s Articles 
of Association.

Current fee levels are set 
out in the annual report 
on remuneration.

All Non-Executive Directors have letters of engagement setting out their duties and the time commitment expected. They are 
appointed for an initial period of three years, after which the appointment is renewable by mutual consent at intervals of not more than 
three years. Non-Executive Directors’ appointments are terminable without compensation. The Chair’s appointment is terminable on 
three months’ notice.

In accordance with the Corporate Governance Code 2018, all Directors offer themselves for annual re-election by shareholders. 
The date of appointment of each Non-Executive Director who served during the year is set out in the table below.

Non-Executive Director
Chris Bell
Lucinda Charles-Jones
Chew Seong Aun
Steven Esom
Susan Hooper
Katie McAlister
Alex Thursby
Karen Whitworth

Original date of appointment 
to Board
1 June 2015
22 June 2022
10 December 2020
1 March 2016
1 September 2015
28 April 2021
1 August 2017
4 November 2019

Date of letter of engagement
5 May 2015
22 June 2022
9 December 2020
24 February 2016
11 August 2015
26 April 2021
21 August 20191
4 November 2019

Total length of service 
6 years 7 months
< 1 month
1 year 6 months
6 years 4 months
6 years 5 months
1 year 2 months
4 years 11 months
2 years 7 months

1.    Alex Thursby has a letter of engagement dated 21 August 2019, which is effective from 17 October 2019 and replaced his original non-executive letter 

of engagement dated 21 June 2017.

External appointments
The Committee recognises that Executive 
Directors may be invited to become 
non-executive directors in other 
companies and that these appointments 
can enhance their knowledge and 
experience to the benefit of the Company. 
Subject to pre-agreed conditions, and with 
the prior approval of the Board, each 
Executive Director is permitted to accept 
one appointment as a non-executive 
director in another listed company. The 
Executive Director is permitted to retain 
any fees paid for such service.

Shareholder engagement
In designing the Policy, the Chair wrote 
to the Company’s major shareholders, 
ISS, Glass Lewis and the Investment 
Association and the Committee took 
shareholders’ feedback into account when 
finalising the Policy. The Committee 
informs major shareholders in advance 
of any material changes to the way that 
the Policy is implemented and will offer 
a meeting to discuss these details, 
as appropriate and/or required.

Statement of consideration of 
employment conditions elsewhere 
in the Group
As described in the notes to the Policy 
table on page 128, the overarching themes 
of the Policy in place for Executive 
Directors are broadly consistent with 
those applied to the wider employee 
population. The Committee is informed of 
pay and conditions in the wider employee 
population and takes this into account 
when setting senior executive pay.

130

The Rank Group PlcAnnual Report 2022Annual Report on Remuneration

The Directors’ Remuneration Report has been prepared on behalf of the Board by the Committee, under the chair-ship of Steven Esom.

The Committee has applied the principles of good governance set out in the FRC’s 2018 UK Corporate Governance Code and, 
in preparing this report, has complied with the requirements of the 2013, 2018 and 2019 Regulations.

The Company’s external auditor is required to report to shareholders on the audited information contained in this report and to state 
whether, in its opinion, it has been prepared in accordance with the 2013 Regulations.

Directors’ single remuneration figure (Audited)
The table below presents a single remuneration figure for each Director determined in accordance with the 2013 Regulations for the 
years ended 30 June 2022 and 30 June 2021 in respect of performance during the years ended on those dates. This records the full 
vesting of the 2017/18 LTIP in June 2021 (notwithstanding that it is only accessible to the Executive Directors in accordance with a 
three-year vesting schedule). Both tables also include pro forma figures for the Executive Directors to reflect the vesting schedule 
(please see footnotes to the tables for further information):

Fixed pay (£)

Performance pay (£)

Salary/
fees

Taxable
benefits1

31,259

503,750

Pension Total fixed

11,845
3,129

175,000
58,833

2021/22
Executive Directors
John O’Reilly
49,751 584,760
John O’Reilly (pro forma)2 503,750 31,259 49,751 584,760
Bill Floydd3
17,188 204,033
Richard Harris4 
63,696
1,734
Non-Executive Directors
Chris Bell6
Chew Seong Aun7
Lucinda Charles-Jones8
Steven Esom
Susan Hooper9
Katie McAlister
Alex Thursby
Karen Whitworth

28,677
0
n/a
n/a
1,346
0
57,500
0
31,208
0
0
51,458
0 160,000
60,141
0

28,677
n/a
1,346
57,500
31,208
51,458
160,000
60,141

0
n/a
0
0
0
0
0
0

Cash 
bonus

Deferred 
bonus

3-year 
block LTIP 
award 
vesting 

Total 
variable

2021/22 total
remuneration 
(£)

Other

0
0
0
0

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

0
0
0²
0 34,663 34,663
0
0³
0
0
n/a
0

n/a
n/a
n/a
212,8625

584,760
619,423
204,033
276,558

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

28,677
0
1,346
57,500
31,208
51,458
160,000
60,141

1.   Taxable benefits comprise car allowance, fuel benefit (other than for Richard Harris), and life, long-term disability and private medical insurances.
2.    Unaudited note: The performance period for the 2017/18 block award ended on 30 June 2021. The performance was assessed as at 30 June 2021 and full details 

of the assessment can be found on pages 124 and 125 of our 2021 Annual Report and Accounts. The award vests, subject to continued employment, in three equal 
tranches from 1 October 2021. The first tranche of the award vested on 1 October 2021 and was included in last year’s Report on a pro forma basis and in the table 
below. The pro forma figure shown in the table above is the second tranche which will vest on 1 October 2022, using the average share price (106.9p) for the three 
months to 30 June 2022. This will be restated next year using the actual share price when the award vests. 

3.   Bill Floydd stepped down from the Board on 31 December 2021. The second tranche and third tranche of his 2017/18 block award lapsed in full on departure. 
4.   Richard Harris was appointed to the Board on 1 May 2022.
5.    Richard Harris received buyout awards comprising a cash award of £12,862 in June 2022 in lieu of a bonus forfeited and a share award of £200,000 in May 2022 

in lieu of share awards forfeited from his previous employer.
6.   Chris Bell stepped down from the Board on 18 January 2022.
7.  Chew Seong Aun does not receive any payment for his role as a Non-Executive Director.
8.   Lucinda Charles-Jones was appointed to the Board on 22 June 2022.
9.   Susan Hooper stepped down from the Board on 31 January 2022.

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Continued

2020/21
Executive Directors
John O’Reilly
John O’Reilly (pro forma)4
Bill Floydd
Bill Floydd (pro forma)4
Non-Executive Directors
Chris Bell
Chew Seong Aun5
Steven Esom
Susan Hooper
Katie McAlister6
Tang Hong Cheong7
Alex Thursby
Karen Whitworth

Fixed pay (£)

Performance pay (£)

Salary/
fees1

Taxable
benefits2

Pension Total fixed

Cash 
bonus

Deferred 
bonus

Block LTIP 
award 
vesting 

Total 
variable

2020/21 total
remuneration 
(£)

29,742

486,539
48,030  564,311
486,539 29,742 48,030  564,311
29,120  346,583
297,436
297,436 20,027 29,120  346,583

20,027

51,092
n/a
55,969
52,060
8,910
n/a
155,692
57,432

0
n/a
0
0
0
n/a
0
0

0
n/a
0
0
0
n/a

51,092
n/a
55,969
52,060
8,910
n/a
0 155,692
57,432
0

0
0
0
0

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

179,0183

179,018
0
0 57,317 57,317
82,335
0
0 23,820 23,820

82,3353

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

 743,3293
621,628
 428,9183
370,403

51,092
0
55,969
52,060
8,910
0
155,692
57,432

1.   Executive and Non-Executive Directors in situ at the time volunteered a 20% reduction in salaries and fees with effect from 1 April 2020 until 15 August 2020.
2.   Taxable benefits comprise car allowance, fuel benefit, life, long-term disability and private medical insurances.
3.    In accordance with the 2013 Regulations, LTIP vesting values in respect of the 2017/18 block award, for which the performance period finished on 30 June 2021, are 
shown in the single remuneration figure for John O’Reilly and Bill Floydd as having vested in full on 30 June 2021. This had the effect of recording the full vesting 
in the 2020/21 financial year even though it was only accessible to these Executive Directors in accordance with a three-year vesting schedule, subject to continued 
service and a post-vesting holding period. For John O’Reilly, the figures shown in the table have been restated to include the value of the first tranche which vested 
on 1 October 2021 using the share price (176.8p) on the first vesting date of 1 October 2021 and two-thirds of the full vesting value by reference to 30 June 2021. 
For Bill Floydd, the figures shown in the table have been restated to include the value of the first tranche which vested on 22 November 2021 using the share price 
(152p) on the first vesting date of 22 November 2021 and two-thirds of the full vesting value by reference to 30 June 2021. Based on the performance conditions 
assessed as at 30 June 2021 (see pages 124 and 125 of our 2021 Annual Report and Accounts for full detail of the vesting conditions), a total of 97,257 shares for the 
Chief Executive and 47,013 shares for the Chief Financial Officer were expected to vest, in three equal tranches from 1 October 2021 (22 November 2021 for the 
Chief Financial Officer) provided that the individuals met the service requirements and subject to a post-vesting two-year holding period. 

4.    Unaudited note: The 2017/18 LTIP award was a ‘block award’ with vesting in three equal tranches subject to continued employment. Based on the actual share price 
applicable at vesting of the first tranche of the award of 176.8p for the Chief Executive and 152.0p for the Chief Financial Officer (due to different vesting dates) the 
value of that first tranche was £57,317 for the Chief Executive (32,419 shares) and £23,820 for the Chief Financial Officer (15,671 shares) which would have resulted 
in total remuneration (restated on a pro forma basis with only that first tranche of the 2017/18 LTIP being included) of £621,628 for the Chief Executive and £370,403 
for the Chief Financial Officer as stated in the above table.

5.   Chew Seong Aun was appointed to the Board on 10 December 2020. He does not receive any payment for his role as a Non-Executive Director. 
6.   Katie McAlister was appointed to the Board on 28 April 2021.
7.    Tang Hong Cheong was appointed to the Board on 15 January 2019 and stepped down on 10 December 2020. He did not receive any payment for his role 

as a Non-Executive Director.

Non-Executive Directors are entitled to receive fees only and details of those received are provided on page 142. These amounts 
are within the maximum annual aggregate amount of £750,000 currently permitted by the Company’s Articles of Association.

Base salary (Audited)
The Committee reviewed the Executive Director base salaries during the year. In 2021, in respect of the Chief Executive, the 
Committee had determined that due to COVID-19 no increase should apply. During the year under review, the Committee determined 
to increase the Chief Executive’s salary by 3% in line with the overall increases awarded to the wider workforce and this increase 
applied with effect from 1 April 2022. Richard Harris was appointed as Chief Financial Officer on 1 May 2022 and his salary on 
appointment is set out below.

Chief Executive
Chief Financial Officer

30 June 2022
£515,000
£353,000

1 April 2022
£515,000
n/a

1 April 2021
£500,000
n/a

% change
3%
n/a

The Committee will consider a further review of Executive Director base salaries at the appropriate time during the forthcoming year. 

Pension
The Chief Executive agreed that, with effect from 1 January 2023, his payments in lieu of pension will be reduced from 10% of salary 
(less the lower earnings limit) (such 10% having been agreed under his service agreement when he joined Rank) to the rate currently 
available to the majority of the UK employees (currently 3%). The Chief Financial Officer’s payments in lieu of pension were agreed 
at the rate currently available to the majority of the UK employees when he joined the Company in May 2022.

132

The Rank Group PlcAnnual Report 2022Annual bonus plan (Audited)
The bonus for 2021/22 was based on a challenging target that was set by the Committee at the start of the financial year. A single 
financial performance target (based on profit-after-tax) made up 100% of the bonus opportunity. 

The profit-after-tax target was £33.6m as at 30 June 2022. The threshold for payment against this target was set at 95% of target 
(£31.92m) and there was a straight line to a maximum of 105% (£35.28m). Straight-line vesting applied between threshold and 
maximum, as follows:

Payout
Profit-after-tax

Threshold 
(0%)
£31.92m

Target 
(50%)
£33.6m

Maximum 
(100%)
£35.28m

Actual
£(0.8)m1

Payout 
(% of max)
0%

1.   For the financial year 2021/22, the Company reported a profit-after-tax of £66.2m, which included monies from the VAT claim referenced on page 27 of this report. 
The Committee determined that it was not appropriate to include the amount received by the Company in respect of the VAT claim for the purpose of assessing 
whether the bonus targets had been met, and exercised discretion to exclude this amount. This resulted in a profit-after-tax figure for these purposes of £(0.8)m, 
resulting in 0% of the maximum bonus payable.

An underpin of the business returning a positive operating profit applied, together with a safer gambling assessment which could 
negatively impact the size of any bonus award based upon weaknesses in control systems, lack of progress against key initiatives 
in the year or as a consequence of enforcement action by the Gambling Commission.

Outcome
Overall, the Committee determined that no bonus would be payable to the Chief Executive. The Chief Financial Officer was not, in any 
event, entitled to any bonus in respect of the 2021/22 financial year in light of his joining date.

Bonus payable for financial-based performance
Discretion applied based on underpin
Total bonus payable for 2021/22 (% of maximum)

Chief  
Executive
0%
n/a
0%

Chief Financial 
Officer
n/a
n/a
n/a

Long-term incentives (Audited)
There are currently two different long-term incentive schemes in place for the Executive Directors and other senior management, 
namely the legacy four-year block award granted in 2017/18 and awards granted annually under the 2020 long-term incentive plan.

2017/18 LTIP (block award)
As reported last year, a single LTIP award was granted on 28 June 2018 to John O’Reilly based on performance over a four-year 
period ending 30 June 2021. The award made covered four years of annual grants. The performance of the award was assessed as at 
30 June 2021. Full details of the performance assessment and vesting outcome can be found on pages 124 and 125 of our 2021 Annual 
Report and Accounts. The award vests in three equal tranches starting 1 October 2021. The second tranche of 32,419 will vest on 
1 October 2022 and the third tranche of 32,419 will vest on 1 October 2023, in each case subject to continued employment.

2021/22 LTIP granted during the year (annual award)
An LTIP award was granted on 23 September 2021 to John O’Reilly, based on performance over a three-year period ending 30 June 2024. 
The performance measures and targets for such award were set by the Committee in August 2021, prior to the grant.

Director
Plan
Date of grant
Face value at grant (% of salary)
Face value at grant (£)
Share price at grant
Number of shares comprised in award
Performance period
Earliest vest date 

John O’Reilly (Chief Executive)
2020 LTIP
23 September 2021
200%
£1,000,000
171.8p
582,072
1 July 2021 to 30 June 2024
23 September 2024 

As with the 2020/21 grant, 40% of the award vests by reference to relative total shareholder return (‘RTSR’), 30% vests by reference 
to earnings per share growth and 30% vests by reference to strategic measures. The performance metrics are the same as for the 
2020/21 grant (as set out above). Straight-line vesting applies for all metrics between threshold and stretch. Vesting is also subject to a 
share price underpin and will take into consideration any current or impending safer gambling sanction and Rank’s suitability to operate. 

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Continued

The strategic targets and share price underpin are deemed commercially sensitive and will be disclosed at the time of vesting.

TSR

EPS

Strategic Measures

Total

Weighting
40%

30%
10%
10%
10%
100%

Threshold target
Median

14.1p

Stretch target
Outperform median by 
25%
24.5p

Group EBIT Margin (%)
Digital NGR (£m)
Venues NGR (£m)

Threshold vesting (% of max)
10%

7.5%
2.5%
2.5%
2.5%
25%

Recovery Incentive Scheme (Audited)
At the 2021 Annual General Meeting, shareholders approved the introduction of a one-off Recovery Incentive Scheme (RIS) with a view 
to ensuring that the Executive Directors were retained and incentivised to deliver the required recovery in performance following the 
impact of COVID-19 on the business, whilst reflecting shareholder interests in remuneration arrangements. Following such approval, 
an award with a value of 100% of salary was granted on 25 October 2021 to John O’Reilly, based on financial performance for the 
2021/22 financial year. The performance measures and targets for such award were set by the Committee in July 2021, prior to the 
grant (subject to shareholder approval of the scheme). The awards will vest 50% after one year and 50% after two years (subject to 
continued employment), and will be subject to a six-month holding period on vesting. For completeness, it should be noted that no such 
award was made to Bill Floydd as his notice of resignation was received in August 2021, prior to the 2021 Annual General Meeting at 
which the rules of the RIS were approved.

Director
Plan
Date of grant
Face value at grant (% of salary)
Face value at grant (£)
Share price at grant
Number of shares comprised in award
Performance period
Earliest vest date for first instalment
Vest date for second instalment

John O’Reilly (Chief Executive)
Recovery Incentive Scheme
25 October 2021
100%
£499,998
163.5p
305,772
1 July 2022
25 October 2022 (50%) 
25 October 2023 (50%)

Outcome of the RIS
The following financial targets for net gaming revenue and profits after tax for the 2021/22 financial year applied to the award, with 
both targets needing to be met for the awards to vest. 

Performance measure
NGR
PAT1

Target  Actual achieved
£644.0m
£(0.8)m1

£740m
£33.6m

% vesting
0%
0%

1.   For the financial year 2021/22, the Company reported a profit-after-tax of £66.2m, which included monies received from the VAT claim referenced on page 27 of this 
Annual Report. The Committee determined that it was not appropriate to include the amount received by the Company in respect of the VAT claim for the purpose 
of assessing whether the RIS targets had been met, and exercised discretion to exclude this amount. This resulted in a profit-after-tax figure for these purposes 
of £(0.8)m, resulting in 0% vesting of the part of the RIS award subject to PAT. 

Further to the above, the RIS award granted to John O’Reilly on 25 October 2021 lapsed in full on 30 June 2022.

Appointment of Richard Harris as Chief Financial Officer
Richard Harris was appointed as Chief Financial Officer and to the Board on 1 May 2022. His remuneration package was approved 
by the Committee and is in line with the Policy. It comprises an annual salary of £353,000, a pension allowance equal to that received 
by the wider workforce (currently 3%) and benefits in line with the Policy. Richard is eligible to participate in the Company’s annual 
bonus scheme, receiving a maximum bonus opportunity of 120% of salary, and be considered for grants under the Company’s LTIP. 

Richard received a cash award on joining Rank of £12,862 in lieu of a cash bonus forfeited from his previous employer. Such payment 
was made in accordance with the Policy and is repayable if Richard were to leave Rank within 12 months of it having been paid to him. 
In addition, on 6 May 2022, Richard received an award over 186,636 shares to replace awards granted by his previous employer which 
were forfeited on joining the Company, the details of which are set out on the following page. Such award was granted outside the 
Company’s LTIP but, save as expressly stated otherwise in the deed of grant for such award, is subject to the rules of the LTIP. It was 
made in accordance with the exemption contained in Rule 9.4.2(2) of the UK Listing Rules and the Policy. Vesting is subject to continued 
employment but not subject to any performance conditions and is in two equal tranches, with the vesting date for each such tranche 
being 13 May 2023 and 16 March 2024 respectively. 

134

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Plan

Date of grant
Face value at grant (£)
Share price at grant
Number of shares comprised in award
Vest date for first instalment
Vest date for second instalment

Richard Harris (Chief Financial Officer)
N/A (made in accordance with the exemption contained in Rule 
9.4.2(2) of the UK Listing Rules and the Policy)
6 May 2022
£200,000
107.16p
186,636
13 May 2023 (50%) 
16 March 2024 (50%)

Appointment of new Non-Executive Director
Lucinda Charles-Jones was appointed to the Board as Non-Executive Director on 22 June 2022. Her fees were approved by the Board 
at £50,000 per annum (being the base Non-Executive Director fee payable to other Non-Executive Directors).

Historic Chief Executive pay and total shareholder return chart (unaudited)
The tables below show former and current Chief Executive total remuneration over the last ten years and their achieved annual 
variable and long-term incentive pay awards as a percentage of the plan maximum. As with the single remuneration figure table above, 
the first table includes full vesting of the 2017/18 LTIP in 2020/21 (notwithstanding that it is only accessible to the Chief Executive in 
accordance with a three-year vesting schedule) and we have also included pro forma figures in the table which reflect the actual 
vesting in tranches – please see footnotes to the table for further information). The same approach has been taken in the second table 
below in respect of the former chief executive and the vesting of the 2014/15 LTIP:

John O’Reilly (from 7 May 2018)
2021/22
2021/22 (pro forma)3
2020/21
2020/21 (pro forma)3
2019/20
2018/19

(12 months)
(12 months)
(12 months)
(12 months)
(12 months)
(12 months)

Single figure 
of total 
remuneration1
584,760
619,423⁴
743,3292
621,628⁵
552,238
580,328

Annual cash 
bonus: actual 
payout vs. 
maximum 
opportunity
0%
0%
0%
0%
0%
0%

LTIP vesting 
rates against 
maximum 
opportunity
0%
2.0%
6.1%
2.0%
n/a
n/a

1.    Along with the other Executive and Non-Executive Directors, John O’Reilly volunteered a 20% reduction in salary with effect from 1 April 2020 until 15 August 

2020. His contracted salary continued to be used for the purposes of insured benefits.

2.    The figure has been restated in this table to include the actual value of the first tranche at vesting on 1 October 2021 and two-thirds of the full value of the 2017/18 

block award LTIP vesting by reference to 30 June 2021. 

3.    Unaudited note: The 2017/18 LTIP award was a ‘block award’ with vesting in three equal tranches in October 2021, October 2022 and October 2023, subject 
to continued employment and a post-vesting holding period. Pro forma figures have been included in the table to reflect the actual vesting in tranches.
4.   Unaudited note: The figure includes the second tranche of the 2017/18 block award LTIP vesting on 1 October 2022, subject to continued employment, 

using three-month average share price to 30 June 2022.

5.   Unaudited note: The figure has been restated to reflect the actual share price applicable at vesting of the first tranche of the award of 176.8p. The value of that first 
tranche was £57,317 for the Chief Executive, which resulted in total remuneration (restated on a pro forma basis with only that first tranche of the 2017/18 LTIP 
being included) of £621,628 for the Chief Executive in 2020/21.

Henry Birch (from 6 May 2014 until 7 May 2018)
2017/18
2016/17
2016/17 (pro forma)1
2015/16
2014/15
2013/14

(10 months)
(12 months)
(12 months)
(12 months)
(12 months)
(2 months)

Single figure 
of total 
remuneration
£487,006
£2,054,662
£1,275,650
£932,639
£916,010
£81,850

Annual cash 
bonus: actual 
payout vs. 
maximum 
opportunity
0.00%
63.15%
63.15%
80.00%
87.20%
0.00%

LTIP vesting 
rates against 
maximum 
opportunity
n/a
37.50%
12.5%
n/a
n/a
n/a

1.   Unaudited note: The pro forma disclosure sets out the single figure if only one-third of the 2014/15 LTIP block award is included.

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Continued

Ian Burke (until 16 May 2014)
2013/14
2012/13
2011/12

(10.5 months)
(12 months)
(18 months)

Single figure 
of total 
remuneration1
£663,804
£1,267,489
£3,254,000

Annual cash 
bonus: actual 
payout vs. 
maximum 
opportunity
0.00%
0.00%
40.00%

LTIP vesting 
rates against 
maximum 
opportunity
0.00%
96.25%
100.00%

1.   This included an exceptional discretionary bonus equal to 100% of base salary to reward exceptional efforts of the then Chief Executive in creating additional 
sustainable long-term shareholder value via the transformation of the Company’s balance sheet, that was paid by three equal instalments in September 2012, 
April 2013 and December 2013.

Total shareholder return 
(Source: Datastream)

)
d
e
s
a
b
e
r
(

)
£
(
e
u
l
a
V

250

200

150

100

50

0

30/06/2012

30/06/2013

30/06/2014

30/06/2015

30/06/2016

30/06/2017

30/06/2018

30/06/2019

30/06/2020

30/06/2021

30/06/2022

  Rank Group Plc 

  FTSE 350 (excluding investment trusts)

This graph shows the value, by 30 June 2022, of £100 invested in Rank on 30 June 2012, compared with the value of £100 invested in the FTSE 350 Index (excluding 
Investment Trusts) on the same date. The other points plotted are the values at intervening financial year-ends.

Leaving arrangements (Audited)
Bill Floydd stepped down from the Board and left the business on 31 December 2021. He did not receive any payment in lieu of notice 
or any payment for loss of office. Bill did not receive any bonus in respect of the 2021/22 financial year and all his outstanding LTIP 
awards (2017/18 LTIP tranches 2 and 3 and 2020/21 LTIP) lapsed in full on his leaving date. His first tranche under the 2017/18 LTIP 
vested on 22 November 2021 based on performance achieved (see page 132) and remains subject to a two-year holding period.

Chris Bell stepped down from the Board on 18 January 2022. He did not receive any payment in lieu of notice or any payment for loss 
of office.

Susan Hooper stepped down from the Board on 31 January 2022. She did not receive any payment in lieu of notice or any payment 
for loss of office.

The position adopted in relation to each such departing Director was in accordance with the Policy.

Executive Director external appointments (Unaudited)
John O’Reilly is a non-executive director of Weatherbys Limited and a member of the board of trustees of the prisoner befriending 
charity New Bridge Foundation.

136

The Rank Group PlcAnnual Report 2022 
 
 
Share ownership guidelines and Directors’ interests in shares (Audited)
Increased share ownership guidelines of 200% of salary for all Executive Directors were approved at the 2018 General Meeting, 
subject to there being sufficient free float. Executive Directors have five years to build up shareholdings.

Shareholdings of Directors of the Company and its subsidiaries are not considered to be in public hands for the purposes of determining 
the sufficiency of the percentage of shares in public hands (the ‘free float’) in the context of qualification for a listing on the UKLA’s 
premium market. Up until December 2021, the free float requirement was 25% and, in view of the low level of the Company’s free float 
following the completion of Guoco Group Limited’s general offer for Rank in July 2011, the shareholding guidelines for Executive 
Directors were suspended. The suspension was lifted on 2 March 2015 when free float was comfortably in excess of 25% but the 
guidelines were re-suspended on 22 June 2016. Following amendment to the UK Listing Rules on 3 December 2021 so as to reduce 
the free float requirement level to 10%, the Committee determined to lift the suspension and re-apply the share ownership guidelines 
with effect from 1 July 2022.

Directors’ shareholdings and details of unvested share awards as at 30 June 2021 and 30 June 2022 are set out in the table below. 
All awards were made as conditional awards:

Non-Executive Directors
Chris Bell
Lucinda Charles-Jones
Chew Seong Aun
Steven Esom
Susan Hooper
Katie McAlister
Alex Thursby
Karen Whitworth
Executive Directors
Bill Floydd
Richard Harris
John O’Reilly

Ordinary  
shares as at 
30 June 
2021

Ordinary 
shares as at 
30 June 
2022

Unvested share 
awards subject 
to performance 
conditions as at 
30 June 
2021

Unvested share 
awards subject 
to continued 
employment 
only as at 
30 June 
2021

Unvested share 
awards subject 
to performance 
conditions as at 
30 June 
2022

Unvested share 
awards subject 
to continued 
employment 
only as at 
30 June 
2022

29,614
0
n/a
90,000
20,000
n/a
25,000
20,000

45,000
n/a
302,748

29,6141
0
0
90,000
20,0002
0
25,000
20,000

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

53,2823
75,000
319,899

369,177
n/a
813,179

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

0
n/a
0

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

n/a
0
1,362,832 

n/a
186,636
0

1.  Position as at 18 January 2022 when Chris Bell stepped down from the Board.
2.  Position as at 31 January 2022 when Susan Hooper stepped down from the Board.
3.  Position as at 31 December 2021 when Bill Floydd stepped down from the Board.

Dilution limits (Unaudited)
The DBP, LTIP and RIS, being the Company’s only equity-based incentive plans at present, incorporate the current Investment 
Association guidelines on headroom which provide that overall dilution under all plans should not exceed 10% over a ten-year period 
in relation to the Company’s issued share capital, with a further limitation of 5% in any ten-year period for executive plans. The award 
made to Richard Harris on 6 May 2022 was granted outside of the Company’s LTIP (as allowed for in Rule 9.4.2(2) of the UK Listing 
Rules) and will be satisfied by market-purchased shares.

The Committee monitors the position and prior to the making of any award considers the effect of potential vesting of awards to ensure 
that the Company remains within these limits. Any awards which are required to be satisfied by market-purchased shares are excluded 
from the calculations. No treasury shares were held or utilised in the year ended 30 June 2022.

The current level of dilution, based on the maximum number of shares that could vest as at 30 June 2022, and on the basis that no 
shares under the Company’s current equity-based incentive plans are currently required to be satisfied by market-purchased shares 
(it being noted that the Committee has not yet made a decision in relation to the same although the current expectation is that awards 
would be satisfied with market-purchased shares) is set out below:

Maximum number of shares needed to satisfy existing unvested  
awards as at 30 June 2022
Total number of shares issued in respect of awards granted after  
30 June 2012
Total

Total awards under 
discretionary schemes as at 
30 June 2022

Percentage of issued  
share capital as at 
30 June 2022

4,644,8561

Nil
4,644,856

1.02%

0%
1.02%

1.    For the avoidance of doubt, this number reflects tranche 2 and tranche 3 of the 2017/18 LTIP, which will vest in October 2022 and October 2023 respectively. 

For further information, please see pages 124 and 125 of our 2021 Annual Report and Accounts.

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Continued

Relative importance of spend on pay (Unaudited)
The table below shows the expenditure and percentage change in overall spend on employee remuneration and distributions paid 
to shareholders through the dividend paid and share buybacks in the year (and previous year).

Overall expenditure on pay
Dividend paid in the year
Share buyback

2021/22
189.9
Nil
Nil

2020/21
£166.6m
Nil
Nil

Percentage 
change
14%
n/a
n/a

Statement of change in pay of all Directors compared with other employees (Unaudited)
The table below sets out the percentage change in each Director’s base salary/fee, benefits and annual bonus amounts for the year 
ended 30 June 2022 versus previous year, alongside the average change in gross earnings for all UK employees across the Group. 
The ‘salary’ and ‘benefits’ column reflects that the Directors volunteered a reduction in their respective salary/fee for the period from 
1 April 2020 until 15 August 2020, with the majority of such reduction applying to the 2019/20 financial year versus the 2020/21 
financial year (please see footnotes to the table for further information):

Directors
Chief Executive

Chief Financial Officer4

Chris Bell

Steven Esom

Susan Hooper

Katie McAlister

Alex Thursby

Karen Whitworth

Chew Seong Aun5

Average employees3

Year1
2021/22 vs 2020/21
2020/21 vs 2019/20
2019/20 vs 2018/19
2021/22 vs 2020/21
2020/21 vs 2019/20
2019/20 vs 2018/19
2021/22 vs 2020/21
2020/21 vs 2019/20
2019/20 vs 2018/19
2021/22 vs 2020/21
2020/21 vs 2019/20
2019/20 vs 2018/19
2021/22 vs 2020/21
2020/21 vs 2019/20
2019/20 vs 2018/19
2021/22 vs 2020/21
2020/21 vs 2019/20
2019/20 vs 2018/19
2021/22 vs 2020/21
2020/21 vs 2019/20
2019/20 vs 2018/19
2021/22 vs 2020/21
2020/21 vs 2019/20
2019/20 vs 2018/19
2021/22 vs 2020/21
2020/21 vs 2019/20
2019/20 vs 2018/19
2021/22 vs 2020/21
2020/21 vs 2019/20
2019/20 vs 2018/19

Salary2
3.5%
2.4%
-5.0%
-21.4%
4.4%
470.0%
-43.9%
0.6%
-3.2%
2.7%
2.5%
-5.0%
-40.1%
2.4%
-3.1%
477.5%
n/a
n/a
2.8%
27.2%
107.8%
4.7%
61.7%
n/a
n/a
n/a
n/a
8.6%
7.4%
-10.32%

Benefits2
4.2%
-1.8%
-3.8%
-31.0%
11.9%
496.6%
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
9.3%
-7.7%
-10.32%

Bonus
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
-44.0%
1.6%
-10.32%

1.  Excludes any Non-Executive Directors appointed during 2021/22.
2.    The Executive and Non-Executive Directors volunteered a 20% reduction in salary with effect from 1 April 2020 until 15 August 2020. The table above reflects such 

voluntary reduction. Contracted salaries continued to be used for the purposes of insured benefits. 

3.    Calculated on basis of all UK employees, including the CEO, which was determined to provide the most meaningful comparison, as no employees are employed by 

The Rank Group Plc. For 2018/19, individual compensation elements are not readily available to compare separately as previously disclosed on page 123 of the 2020 
Annual Report and Accounts.

4.  The figures for the Chief Financial Officer are the sums of salaries, benefits and bonuses received by the former and current CFOs.
5.  Chew Seong Aun does not receive any fees in respect of his role on the Board.

138

The Rank Group PlcAnnual Report 2022CEO pay ratio (Unaudited)
The Committee considered the appropriate calculation approaches for the CEO pay ratio as set out in the 2013 Regulations. Consistent 
with the approach taken for 2021, for this year it has chosen Option C, as it believes this to be the most appropriate due to the 
challenges of calculating full-time-equivalent pay for UK employees as a result of the furlough scheme and different return-to-work 
arrangements for different employee populations. Option C enables the Company to use data other than, or in addition to, gender pay 
gap information to identify the three UK employees as the best equivalents of the 25th, 50th and 75th percentiles. Having identified 
these colleagues based on pay and benefits as at 5 April 2021, the total remuneration is calculated on a similar basis as the Chief 
Executive single total figure of remuneration. This requires:

 – Starting with colleague pay that was calculated based on actual base pay, benefits, allowances, bonus and long-term incentives 
for the 12 monthly and 13 four-weekly payrolls within the full financial year. Earnings for part-time colleagues are annualised 
on a full-time-equivalent basis to allow equal comparisons;

 – Adding in the employer pension contribution;
 – Future years’ ratios will be disclosed building incrementally to show the ratios over a ten-year period; and
 – To ensure the data accurately reflects individuals at each quartile, the single figure values for individuals immediately above and 

below the identified employee at each quartile were also reviewed.

The table below shows the ratio of Chief Executive pay in 2021/22, using the single total figure remuneration as disclosed on page 131 
to the comparable, indicative, full-time-equivalent total reward of those colleagues whose pay is ranked at the 25th, 50th and 75th 
percentiles in our UK workforce.

Year
2022 figures
(Option C)
2022 figures (pro forma)1 (Option C)
2021 figures1,2
(Option C)
2021 figures (pro forma)1,3
(Option C)
(Option A)
2020 figures

CEO
25th percentile
50th percentile
75th percentile

25th  
percentile  
ratio
30:1
32:1
39:1
34:1
32:1

50th  
percentile  
ratio
28:1
29:1
38:1
32:1
31:1

75th  
percentile  
ratio
23:1
25:1
30:1
25:1
24:1

2021/22 Salary
£503,750
£18,195
£20,198
£22,822

2021/22 Total 
pay and benefits
£584,760
£19,198
£21,198
£24,903

1.   The 2013 Regulations require the full value of the 2017/18 LTIP block award to be included in the 2021 figures. If the CEO single figure for 2021 is adjusted to 

include only the first tranche of the 2017/18 LTIP (on the basis that it actually vests in equal tranches over three years), this would have the impact on CEO total pay 
and benefits for 2021 indicated in the 2021 pro forma disclosure. If the CEO single figure for 2022 is similarly adjusted to include only the second tranche of the 
2017/18 LTIP, this would have the impact on the CEO pay ratio for 2022 indicated in the 2022 pro forma disclosure.

2.   The 2021 figures have been restated to include the actual value of the first tranche at vesting on 1 October 2021 and two-thirds of the full value of the 2017/18 block 

LTIP vesting by reference to 30 June 2021. 

3.  The 2021 pro forma figures have been restated to reflect the actual vesting value of the first tranche of the 2017/18 block award on 1 October 2021.

Gender pay gap (Unaudited) 
The Committee reviewed and approved Rank’s Gender Pay Gap Report, which can be found at www.rank.com. The report, in line with 
regulations provides gender pay gap calculations as at 5 April 2021. In April 2021 a significant proportion of colleagues were furloughed 
in response to national lockdowns and other restrictions that reduced trading. This impacted the gender pay gap calculations for the 
second consecutive year as the Government Equalities Office confirmed that the furlough scheme is classified as temporary leave, so 
where colleague salaries are not topped up to 100%, they were excluded from the pay calculations, but included in the bonus calculations, 
where applicable. To put this into perspective in terms of the results that were reviewed by the Committee, as a result of being 
furloughed, 93% of colleagues were excluded from the gender pay calculations.

The published results show mean and median gap increased slightly by 4.6% and 8.7% respectively. However, the Committee does 
not believe these results are truly representative of the situation, with only 441 qualifying colleagues from a maximum total of 6,456 
colleagues included in the pay gap analysis, representing just 7% of the workforce. 

The bonus gap analysis included all employees. The mean gender bonus gap was broadly consistent year-on-year and the median 
gender bonus gap significantly improved from 22.5% to 5.2%. 

Whilst the results for this year may be viewed as largely arbitrary, the Committee remains committed to doing everything that it can 
to reduce any gender pay and bonus gaps and address the balance of men and women employed in roles across the various job levels 
within the Group.

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Committee activity during the year (Unaudited)
Matters discussed by the Committee during the year include the following:

 – Finalising the rules for a new recovery incentive scheme for Executive Directors (further to shareholder consultation, but subject 

to shareholder approval at the 2021 Annual General Meeting) and senior management and determining the performance measures 
and targets for the same;

 – Analysis of shareholder voting at the 2021 Annual General Meeting on the proposed new remuneration policy and annual 

remuneration report;

 – April 2022 fixed pay review;
 – 2020/21 and 2021/22 annual bonus outcomes;
 – 2022/23 annual bonus plan structure;
 – 2021/22 LTIP grant performance measures and targets;
 – 2017/18 and 2020/21 LTIP grant performance;
 – Remuneration of the Chair, independent Non-Executive Director and Executive Committee members appointed during 2021/22;
 – Corporate governance and regulatory matters;
 – Executive Director shareholding guidelines and the Company’s free float position;
 – Review and approval of the annual remuneration report;
 – Review and approval of the Company’s Gender Pay Gap Report; and
 – Reviewing the Committee’s effectiveness.

Advisers to the Committee (Unaudited)
The Committee has access to external information and research on market data and trends from independent consultants. The Committee 
was advised by the UK Executive Compensation practice of Alvarez & Marsal (‘A&M’) as external remuneration advisers to the 
Committee. A formal tender process was conducted in March 2022, pursuant to which the Committee determined to continue to work 
with A&M as its retained advisor on remuneration. A&M are signatories to the Remuneration Consultants’ Code of Conduct, which 
requires their advice to be impartial, and they have confirmed their compliance with the Code to the Committee.

During the year, the Committee requested A&M to advise on all aspects of remuneration practice, including but not limited to the 
provision of benchmarking data, guidance on forthcoming changes to and application of remuneration related regulations and insight 
on market practices. A&M was paid fees totalling £51,764 for services provided to the Committee during the year (fees are based on 
hours spent). A&M did not provide any services other than advice in relation to remuneration practice to the Group during the period 
under review and thereafter the Committee is satisfied that the advice provided was independent.

Committee evaluation (Unaudited)
It is incumbent on the Board to ensure that a formal and rigorous review of the effectiveness of the Committee is conducted each year. 
Our progress against last year’s actions, as well as the outcomes from this year’s evaluation, are set out below.

Progress made during 2021/22
The Retention Incentive Scheme was introduced to help ensure senior management is retained 
and incentivised to deliver as the Company recovers from the impact of COVID-19 on the business. 
Nevertheless, the Committee notes that this area continues to be a work in progress.

This was successfully completed with grants made under the Retention Incentive Scheme during 
the year. 

This remains an area of ongoing review, but notably the approach to the annual bonus has 
been revisited this year and also includes ESG targets in relation to 15% of the maximum bonus 
opportunity for Executive Directors. 

Outcomes from 2020/21 review
Agreed actions
Continuing to review the 
alignment of management 
incentives with strategy, 
particularly as the Company 
recovers from the impact 
of the pandemic.
Managing the transition 
between the legacy 2017/18 
award to the new annual LTIP 
and, subject to shareholder 
approval, the grant of the 
proposed recovery incentive 
scheme.
Continuing to consider the 
alignment of shareholder views 
and the need to retain, motivate 
and incentivise management 
and ensure appropriate 
challenge to proposals made 
and advice received.

140

The Rank Group PlcAnnual Report 2022Outcomes from 2021/22 review
This year’s Committee’s evaluation exercise, facilitated externally by Lintstock Limited concluded that the Committee continues 
to operate effectively. The process for such review is set out on page 104. Having considered the findings, we agreed that our focus 
for the forthcoming year should be, in particular: 

1.  Reviewing alignment of management incentives with strategy, particularly in light of the refresh of the Company’s strategic pillars 

this year.

2. Reviewing approach to stakeholder engagement from a remuneration perspective.
3. Considering ways in which to further embed ESG metrics in reward. 

Statement of shareholder voting (Unaudited)
The table below shows the voting outcome of the Directors’ Remuneration Policy and the 2020/21 Directors’ Remuneration Report 
at the October 2021 Annual General Meeting. Votes are shown both including and excluding the Company’s majority shareholder:

October 2021– Approval of Directors’ Remuneration Policy

Including majority shareholder
Excluding majority shareholder

No. of votes
‘For’ and 
‘Discretionary’
395,127,965
132,162,051

% of
votes cast
90.52
76.16

No. of votes 
‘Against’
41,372,471
41,372,471

% of 
votes cast
9.48
23.842

Total no. of 
votes cast
436,500,436
173,534,522

% of total 
shareholders 
eligible to vote
93.18
84.46

No. of votes
‘Withheld’1
29,918
29,918

1.   A vote ‘withheld’ is not a vote in law.
2.   The Committee noted that whilst over 90% of all voting shareholders voted for the new Policy, over 20% of voting shareholders excluding the majority shareholder 
voted against it. The only substantive change to the Policy from the Remuneration Policy approved the previous year (in November 2020) was the inclusion of the 
Recovery Incentive Scheme. The Committee reflected on the level of votes against and concluded that this remained an appropriate one-off mechanism to align the 
interests of Executive Directors with business strategy and shareholder interests in exceptional circumstances coming out of COVID-19 and it was satisfied that it 
had appropriately engaged with major shareholders in respect of the proposal, and taken their feedback into account. It should also be noted that, as a result of 
Company performance against the challenging financial targets set by the Committee, the Chief Executive’s award has lapsed.

October 2021 – 2021 annual report on Directors’ remuneration

No. of votes
‘For’ and 
‘Discretionary’
432,954,734
169,988,820

% of
votes cast
99.19
97.96

No. of votes 
‘Against’
3,533,808
3,533,808

% of 
votes cast
0.81
2.04

Total no. of 
votes cast
436,488,542
173,522,628

% of total 
shareholders 
eligible to vote
93.18
84.45

No. of votes
‘Withheld’1
41,812
41,812

Including majority shareholder
Excluding majority shareholder

1.   A vote ‘withheld’ is not a vote in law.

During the 2021/22 financial year, the Chair of the Committee engaged with our major shareholders (representing 92.18% of shares 
as at 30 June 2021) in relation to the introduction of the one-off Recovery Incentive Scheme. Feedback from shareholders was taken 
into account when finalising the scheme. 

Implementation of policy in 2022/23 (Unaudited)
Salaries
Salaries will be reviewed during the year with the current expectation that any changes will be effective 1 April 2023. Current base 
salaries are as follows:

 – John O’Reilly – £515,000
 – Richard Harris – £353,000

Pension policy
There will be no change to pension arrangements:

 – John O’Reilly – 10% of contracted salary (less lower earnings limit)
 – Richard Harris – 3% of contracted salary (less lower earnings limit),

save that with effect from 1 January 2023, John O’Reilly’s payments in lieu of pension will be reduced from 10% of salary (less the lower 
earnings limit), such 10% having been agreed under his service agreement when he joined Rank, to the rate available to the majority 
of the wider workforce (currently 3%).

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Continued

Annual bonus
The maximum bonus potential for the Chief Executive is 150% of salary, and 120% of salary for the Chief Financial Officer. 
Performance will continue to be based on stretching targets. Financial targets representing 85% of the maximum bonus opportunity will 
be based on adjusted earnings before interest and tax and non-financial measures to represent 15% of the maximum bonus opportunity 
will be based on specific Environmental, Social and Governance (ESG) targets. This is in addition to the continued application of a 
safer gambling assessment which could negatively impact the size of any bonus award based upon weaknesses in control systems, 
lack of progress against key initiatives in the year or as a consequence of enforcement action by the Gambling Commission.

Disclosure of the targets is considered commercially sensitive and therefore will be disclosed retrospectively in next year’s report. 
Any bonus payable in excess of 100% of salary for the Chief Executive and 80% of salary for the Chief Financial Officer will be deferred 
into shares under the deferred bonus plan for two years. The remainder will be payable in cash.

Long-term incentive
It is anticipated that an annual award will be made to Executive Directors in 2022/23. 40% of the award will vest by reference to 
relative total shareholder return, 30% will vest by reference to underlying earnings per share growth and 30% will vest by reference 
to strategic measures. It is intended that the Chief Executive will receive an award at 200% of salary and the Chief Financial Officer 
will receive an award at 150% of salary, with such awards to be made within six weeks of the date of this report.

The performance conditions will be based on performance in the 2024/2025 financial year. The award will vest, subject to meeting 
the performance targets and continued employment, on the third anniversary of grant. Vesting will take into consideration any current 
or impending safer gambling sanction and Rank’s suitability to operate. 

The strategic targets are deemed commercially sensitive and will be disclosed at the time of vesting.

TSR

Underlying EPS

Strategic Measures

Total

Weighting
40%

30%
10%
10%
10%
100%

Threshold target
Median

11.8p

Stretch target
Outperform median by 
25%
18.3p or higher

Group EBIT Margin (%)
Interactive NGR (£m)
Venues NGR (£m)

Threshold vesting (% of max)
10%

7.5%
2.5%
2.5%
2.5%
25%

Non-Executive Director fees
Non-Executive Director annual base and additional fees effective 1 April 2022 comprise:

Board Chair
Base Non-Executive annual fee
Audit Committee Chair
Remuneration Committee Chair
ESG and Safer Gambling Committee Chair
Senior Independent Director

Fee
£160,000
£50,000
£9,000
£7,500
£3,500
£2,500

1.   The above fees have been unchanged for more than six years (other than the fee for Chair of the ESG & Safer Gambling Committee which has itself been unchanged 
since the Committee was established in 2018). Application of increases to independent Non-Executive Director fees approved by the Company’s Finance Committee 
to apply from 1 April 2020 were not implemented due to COVID-19. The fees were reviewed again during the year and the following changes were approved by the 
Remuneration Committee in respect of the Chair and by the Finance Committee in respect of the Non-Executive Directors, but were not implemented due to the 
performance of the Company: (i) Chair: £175,000 (9%), (ii) Base Non-Executive annual fee: £52,000 (4%), (iii) Remuneration Committee Chair: £9,000 (20%), 
(v) ESG and Safer Gambling Committee Chair: £9,000 (157%), and (vi) Senior Independent Director: £6,000 (140%). No change was proposed to the Audit Committee 
Chair fee. The date for implementation of such increases will be considered again in November 2022, save in respect of the Chair, where the date for implementation 
will be 1 April 2023.

142

The Rank Group PlcAnnual Report 2022Directors’ Report

The Directors present their report together with the audited consolidated financial statements for the year ended 30 June 2022.

The Companies Act 2006 (‘CA 2006’), the Large and Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008, 
the Companies (Disclosure of Auditor Remuneration and Liability Limitation Agreements) Regulations 2008, the Financial Reporting 
Council’s UK Corporate Governance Code (July 2018), the Financial Conduct Authority’s (‘FCA’) Listing Rules (‘LR’) and the FCA’s 
Disclosure Rules and Transparency Rules (‘DTR’) contain mandatory disclosure requirements in relation to this Annual Report 
in respect of the year ended 30 June 2022.

The Directors’ Report should be read in conjunction with the Strategic Report.

Strategic Report disclosures – Information that the Board considers to be of strategic importance which would otherwise need 
to be disclosed in the Directors’ Report has been included in the Strategic Report as permitted by section 414C(11) of the CA 2006.

References to where that information can be found are provided in the index below.

Information required in the Directors’ Report 
which has been disclosed within the Strategic Report
Business description

Location in Strategic Report
Our business

Business objectives, strategies and likely future developments

Our strategy

Corporate responsibility: employees and community 
(including hiring, continuing employment and training, 
career development and promotion of disabled persons)
Diversity
Dividends
Stakeholder engagement
Going concern and viability statement
Greenhouse gas emissions
Particulars of important events affecting the Company and 
its subsidiary undertakings occurring after the year end
Principal risks and uncertainties
Profits
Research and development

Our approach to ESG

Colleagues
Chair’s letter
Stakeholder engagement
Compliance statements
Environment
Chair’s letter and Chief Executive’s review

Risk management
CFO’s review
Our strategy 
Customers and customer insights
Stakeholder engagement

Page number
Inside cover 
and 14
40 to 51
52 to 53
54 to 71

61
13
35 to 39
82 to 83
69 to 70
13 and 
16 to 25
74 to 81
26 to 27
40 to 51
55 to 59
35 to 39

Disclosures required under LR 9.8.4 R
For the purposes of LR 9.8.4C R, details of the existence of the controlling shareholder relationship agreement, required to be disclosed 
in accordance with LR 9.8.4 R, can be found on page 144. There are no other disclosures required under this Listing Rule.

Directors
The Directors who served during the period under review are:

Name
Chris Bell
Lucinda Charles-Jones
Chew Seong Aun
Steven Esom
Bill Floydd
Richard Harris
Susan Hooper
Katie McAlister
John O’Reilly 
Alex Thursby 
Karen Whitworth

Position
Senior Independent Director
Non-Executive Director
Non-Executive Director
Non-Executive Director
Chief Financial Officer
Chief Financial Officer
Non-Executive Director
Non-Executive Director
Chief Executive 
Chair
Non-Executive Director and Senior 
Independent Director

Notes
Stepped down from the Board on 18 January 2022 
Appointed to the Board 22 June 2022

Stepped down from the Board on 31 December 2021
Appointed to the Board on 1 May 2022
Stepped down from the Board on 31 January 2022

Appointed Senior Independent Director on 18 January 2022

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Continued

Incorporation and registered office
The Rank Group Plc is incorporated in England and Wales under company registration number 03140769. Its registered office is at 
TOR, Saint-Cloud Way, Maidenhead SL6 8BN.

Stock market listing
The ordinary shares of the Company have been listed on the Official List and traded on the main market of the London Stock Exchange 
for listed securities since 7 October 1996 (Share Code: RNK and ISIN: GB00B1L5QH97). This is classified as a premium listing. The 
share registrar is Equiniti Limited.

Share capital
The Company’s authorised share capital as at 30 June 2022 was £180m (£180m as at 30 June 2021), divided into 1,296,000,000 ordinary 
shares of 138/9p each. The ordinary shares are listed on the London Stock Exchange and can be held in certificated or uncertificated 
form. There were 468,429,541 shares in issue at the period end (468,429,541 as at 30 June 2021), which were held by 9,296 registered 
shareholders (9,569 as at 30 June 2021). Details of movements in issued share capital can be found in note 25 of the Financial 
Statements.

Range
1 – 1,000
1,001 – 5,000
5,001 – 10,000
10,001 – 100,000
100,001 – 1,000,000
1,000,001 and above
Totals

Total no. of 
registered 
shareholders
8,007 
945 
97 
152 
66 
29 
9,296 

Total no. of 
shares
% of holders
1,419,858
86.13 
1,927,514
10.17 
665,784
1.04 
1.64 
5,178,504
0.71  26,457,683
0.31  432,780,198
100.00% 468,429,541

% of issued 
share capital
0.30
0.41
0.14
1.11
5.65
92.39
100.00%

Significant shareholders
GuoLine Capital Assets Limited 
(‘GuoLine’), the ultimate parent company 
of Guoco Group Limited (‘Guoco’), has a 
controlling interest in Rank consequent 
upon the general offer made by its 
Hong-Kong-listed subsidiary company, 
Guoco, via its wholly-owned subsidiary, 
Rank Assets Limited (then known as All 
Global Investments Limited), and which 
completed on 15 July 2011. 

GuoLine became the ultimate parent 
company of Guoco (in place of Hong Leong 
Company (Malaysia) Berhad (‘Hong 
Leong’), which was previously its parent 
company) on 16 April 2021 as a result 
of an internal restructure of the majority 
shareholder (the ‘Restructure’). GuoLine 
is based in Jersey and, together with its 
subsidiaries, is engaged in the businesses 
of banking and financial services, 
manufacturing and distribution, property 
development and investments and 
hospitality and leisure. 

Guoco is an investment holding company. 
The principal activities of its subsidiaries 
and associated companies include 
investment, property development, 
financial services and hospitality and 
leisure. Further information on the 
Guoco group of companies can be found 
at www.guoco.com. Following the 
Restructure, Hong Leong held a residual 
195,000 shares (0.04%) in Rank via its 
wholly-owned subsidiary Hong Leong 
Management Co. Sdn Berhad, which were 
transferred to GuoLine Overseas Limited 
(Guoco’s immediate parent company) 
on 27 May 2021.

As at 30 June 2022 and as at the date 
of this report, GuoLine’s interest is held 
as follows:

 – 52.04% – Rank Assets Limited, a 

wholly-owned subsidiary of Guoco;
 – 4.09% – GuoLine Overseas Limited.

On 10 November 2014, Rank entered into 
an agreement with Hong Leong and Guoco 
in accordance with the requirements of 
LR 9.2.2A R(2)(a) (the ‘Relationship 
Agreement’). Further to the Restructure, 
Hong Leong, Guoco and Rank agreed to 
novate the Relationship Agreement such 
that with effect from 16 April 2021, the 
parties to the Relationship Agreement 
are Rank, Guoco and GuoLine. The terms 
of the Relationship Agreement remain 
unchanged. 

During the period under review Rank 
has complied with the independence 
provisions included in the Relationship 
Agreement. So far as Rank is aware, the 
independence provisions included in 
the Relationship Agreement have been 
complied with during the period under 
review by Hong Leong, GuoLine, Guoco 
and associates. So far as Rank is aware, 
the procurement obligations included in 
the Relationship Agreement have been 
complied with during the period under 
review by the Hong Leong, GuoLine, 
Guoco and associates.

144

The Rank Group PlcAnnual Report 2022Interests of 3% or more 
As at 30 June 2022 and 31 July 2022 the following interests of 3% or more of the total voting rights attached to ordinary shares have been 
disclosed in response to Section 793 of the CA 2006 notices issued by the Company.

Shareholder
GuoLine Capital Assets Limited
Ameriprise Financial, Inc. and its group of companies  
(Threadneedle Retail Funds – Linked Strategies)
Aberforth Partners
M&G Investments
abrdn
Polar Capital 

As at 30 June 2022

As at 31 July 2022

% held
Voting rights
56.14 262,965,914

% held
Voting rights
56.14 262,965,914

9.35
5.56
4.16
3.18
3.18

43,782,766
26,042,835
19,474,112
14,897,367
14,877,630

9.35
5.56
3.95
3.19
3.18

43,792,901
26,042,835
18,485,070
14,936,818
14,877,630

The following interests of 3% or more of the total voting rights attached to ordinary shares have been notified to the Company in 
accordance with the FCA’s DTRs. Due to the fact that the DTRs only require notification where the percentage voting rights reach, 
exceed or fall below 3% and each 1% threshold above 3%, there is a difference between disclosures made pursuant to the DTRs and 
those disclosed in response to Section 793 of the CA 2006 notices issued by the Company as set out above.

Shareholder
GuoLine Capital Assets Limited
Hong Leong Company (Malaysia) Berhad 
Ameriprise Financial, Inc. and its group of companies
Artemis Investment Management LLP
Aberforth Partners
M&G Plc

Date last notified under DTR
19 April 2021
19 April 2021
10 December 2015
31 May 2017 
11 May 2022
18 May 2022

As per FCA DTRs disclosures 
as at 17 August 2022 

% held

Voting rights
56.10% 262,770,914
0.04%
195,000
7.65% 29,870,389
4.94%
19,287,793
5.13% 24,032,891
4.94% 23,169,044

Under LR 6.1.19 R, shares held by persons 
who have an interest in 5% or more of 
a listed company’s share capital are not 
regarded as being in public hands (the 
‘free float’). Under this rule, the shares 
held by GuoLine, Ameriprise Financial 
and Aberforth Partners are not regarded 
as being in public hands. The Company’s 
free float position (according to responses 
to Section 793 notices) as at 30 June 2022 
was 28.50% (27.68% as at 30 June 2021).

Rights and restrictions attaching 
to shares
Voting rights
Each ordinary share carries the right to one 
vote at general meetings of the Company.

Meeting rights
Registered holders of ordinary shares 
are entitled to attend and speak at general 
meetings and to appoint proxies.

Information rights
Holders of ordinary shares are entitled 
to receive the Company’s Annual Report 
and Financial Statements.

Share transfer restrictions
There are no specific restrictions on 
the transfer of shares contained in the 
Company’s Articles of Association.

The Company is not aware of any 
agreements between the holders of Rank 
shares that may result in restrictions on 
the transfer of shares or that may result 
in restrictions on voting rights.

Variation of rights
Subject to applicable legislation, the rights 
attached to Rank’s ordinary shares may 
be varied with the written consent of the 
holders of at least three-quarters in 
nominal value of those shares, or by a 
special resolution passed at a general 
meeting of the ordinary shareholders.

145

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewDirectors’ Report
Continued

Directors’ powers in relation to shares
Allotment and issue of shares
Subject to the provisions of the CA 2006, 
and subject to any resolution passed by 
the Company pursuant to the CA 2006 
and other shareholder rights, shares 
in Rank may be issued with such rights 
and restrictions as the Company may by 
ordinary resolution decide. If there is no 
such resolution or so far as the Company 
does not make specific provision, they 
may be issued as Rank’s Board may 
decide. Subject to the Company’s Articles 
of Association, the CA 2006 and other 
shareholder rights, unissued shares 
are at the disposal of the Board.

The Company currently has no shareholder 
authority to allot and grant rights over any 
proportion of the Company’s unissued 
share capital, nor does it have shareholders’ 
authority to allot and grant rights over 
ordinary shares without first making a 
pro rata offer to all existing ordinary 
shareholders. Neither of these authorities is 
required for the purpose of allotting shares 
pursuant to employee share schemes.

Market purchases of own shares
The Company currently has no shareholder 
authority to make market purchases of its 
own shares. As the Board has no present 
intention of making a market share 
purchase of its own shares, this 
shareholder approval will not be sought at 
the forthcoming Annual General Meeting.

Directors’ other powers
Subject to legislation, the Directors may 
exercise all the powers permitted by the 
Company’s Memorandum and Articles 
of Association. A copy of these can be 
obtained by writing to the Group General 
Counsel & Company Secretary, or from 
Companies House.

Change of control
The Company’s principal term loan 
and credit facility agreements contain 
provisions that, on a change of control 
of Rank, immediate repayment can be 
demanded of all advances and any 
accrued interest.

The provisions of the Company’s share 
schemes and incentive plans may cause 
options and awards granted to employees 
to vest in the event of a takeover.

A change of control may also affect 
licences to operate, as specified in the 
provisions of the Gambling Act 2005, 
Alderney eGambling Regulations 2009 
(as amended), Gibraltar Gambling Act 
2005 and the Spanish Gaming Act 2011.

Disclosure of information to auditor
Each of the Directors of the Company 
at the date of this report confirms that:

 – So far as the Director is aware, there is 

no information needed by the Company’s 
auditor in connection with preparing 
their report of which the Company’s 
auditor is unaware; and

 – He/she has taken all the steps that 

he/she ought to have taken as a Director 
in order to make himself/herself aware 
of any information needed by the 
Company’s auditor in connection with 
preparing their report and to establish 
that the Company’s auditor is aware 
of that information.

By order of the Board

Political donations
No political donations were made during 
the period under review.

It has been Rank’s long-standing practice 
not to make cash payments to political 
parties and the Board intends that this will 
remain the case. However, the CA 2006 is 
very broadly drafted and could catch 
activities such as funding seminars and 
other functions to which politicians are 
invited, supporting certain bodies involved 
in policy review and law reform and 
matching employees’ donations to certain 
charities. Accordingly, as in previous years, 
the Directors will be seeking shareholders’ 
authority for political donations and 
political expenditure at the forthcoming 
Annual General Meeting in case any of 
Rank’s activities are inadvertently caught 
by the legislation.

Luisa Wright
Group General Counsel & Company 
Secretary
17 August 2022

146

The Rank Group PlcAnnual Report 2022Directors’ Responsibilities 

Annual Report and Financial 
Statements
The Directors are responsible for 
preparing the Annual Report (including 
the Directors’ Report, the Strategic Report, 
the Directors’ Remuneration Report and 
the Corporate Governance Statement) and 
the Financial Statements of the Group and 
the Company, in accordance with applicable 
United Kingdom law and regulations. 

Company law requires the Directors to 
prepare Group and Company financial 
statements for each financial year. Under 
that law, the Directors have elected to 
prepare Group and Company financial 
statements in accordance with UK-adopted 
International Accounting Standards and in 
accordance with the Companies Act 2006 
(‘CA 2006’). Under company law the 
Directors must not approve the Group and 
Company financial statements unless they 
are satisfied that they give a true and fair 
view of the state of affairs of the Group and 
Company and of the profit or loss of the 
Group for that period. 

In preparing the Group and Company 
financial statements, the Directors are 
required to:

 – Select suitable accounting policies 

in accordance with IAS 8 Accounting 
Policies, Changes in Accounting 
Estimates and Errors and then apply 
them consistently;

 – Present information, including 

accounting policies, in a manner that 
provides relevant, reliable, comparable 
and understandable information;
 – Make judgements and accounting 
estimates that are reasonable 
and prudent;

 – Provide additional disclosures when 

compliance with the specific requirements 
in UK-adopted International Accounting 
Standards is insufficient to enable users 
to understand the impact of particular 
transactions, other events and conditions 
on the Group and Company’s financial 
position and final performance;

 – State whether the Group and Company 

financial statements have been prepared 
in accordance with CA 2006 and 
UK-adopted International Accounting 
Standards, subject to any material 
departures disclosed and explained 
in the financial statements; and

 – Prepare the Financial Statements on 
the going concern basis unless it is 
appropriate to presume that the Group 
and Company will not continue in 
business.

Accounting records
The Directors are responsible for keeping 
adequate accounting records that are 
sufficient to show and explain the Group 
and Company’s transactions and disclose 
with reasonable accuracy, at any time, the 
financial position of the Group and the 
Company and ensure that the Group and 
Company financial statements comply with 
the Companies Act 2006. 

Safeguarding assets
The Directors are also accountable for 
safeguarding the assets of the Group and 
the Company and hence for taking 
reasonable steps for the prevention and 
detection of fraud and other irregularities.

Corporate website
The maintenance and integrity of Rank’s 
corporate website (www.rank.com), on 
which this Annual Report and Financial 
Statements are published, is the Board’s 
responsibility. We would draw attention 
to the fact that legislation in the United 
Kingdom on the preparation and 
publication of financial statements may 
differ from that in other jurisdictions.

Statement of Directors’ 
responsibilities
The Annual Report and Financial 
Statements are the responsibility of, and 
have been approved by, the Directors.

Each of the Directors named on pages 95 
to 96 confirms that to the best of his/her 
knowledge:

 – The Annual Report and Financial 

Statements, taken as a whole, are fair, 
balanced and understandable and 
provide the information necessary 
for shareholders to assess the Group’s 
performance, business model 
and strategy;

 – The Group and Company Financial 

Statements, prepared in accordance with 
UK-adopted International Accounting 
Standards and in accordance with the 
Companies Act 2006, give a true and fair 
view of the assets, liabilities, financial 
position and profit of the Company and 
the undertakings included in the 
consolidation taken as a whole; and

 – The Strategic Report includes a review of 
the development and performance of the 
business and the position of the Group 
and Company and the undertakings 
included in the consolidation taken as a 
whole, together with a description of the 
risks and uncertainties that they face.

On behalf of the Board

John O’Reilly
Chief Executive

Richard Harris
Chief Financial Officer
17 August 2022

147

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverview148

The Rank Group PlcAnnual Report 2022Financial statements

In this section:
We have set out our financial statements 
for the year ended 30 June 2022, 
together with the notes to such 
statements and our five-year review. 

This section also includes our 
independent auditor’s report, which 
includes its formal audit opinion in 
respect of the year ended 30 June 2022.

Shareholder information can be found 
on page 213.

150 Independent auditor’s report 
160 Group income statement 
161   Group statement of comprehensive 

income 

162 Balance sheets 
164 Statements of changes in equity 
166 Statements of cash flow 
167 Notes to the financial statements 
212 Five-year review 
213 Shareholder information 

149

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverview Managements’ assessment 
and assumptions
 – We confirmed our understanding 

of Rank’s going concern assessment 
process, including how principal and 
emerging risks were considered;
 – We obtained the cash flow forecast 
models prepared by management 
to 31 August 2023 used by the Board 
in its assessment, checking their 
arithmetical accuracy and agreed 
the forecasts to the Board approved 
budgets;

 – We evaluated the appropriateness 

of the duration of the going concern 
assessment period to 31 August 2023 
and considered the existence of any 
significant events or conditions beyond 
this period based on the Group’s 
long-range plan and knowledge 
arising from other areas of the audit;

 – We assessed the reasonableness of 
the cashflow forecast by analysis of 
management’s historical forecasting 
accuracy and understanding how any 
anticipated impact of rising inflation 
on consumer spending and continued 
recovery post COVID-19 has been 
modelled. We performed reverse stress 
testing to understand how severe the 
downside scenario would need to be 
to result in negative liquidity or a 
covenant breach. The assessment 
reflects all maturing debt through 
to 31 August 2023;

 – We understood the key assumptions 

used by management in preparing the 
modelling and corroborated those to 
evidence from external sources where 
available, and considered contrary 
evidence by considering industry data 
and forecasts and analyst expectations;

 – The audit procedures performed in 

evaluating the Directors’ assessment 
were performed by the Group audit 
team, however, we also considered 
the financial and non-financial 
information communicated to us from 
our component teams as sources of 
potential contrary indicators which 
may cast doubt over the Going 
Concern assessment. 

Independent auditor’s report 
To the members of The Rank Group Plc

Opinion
In our opinion:

 – The Rank Group Plc’s Group financial 

statements and Parent Company 
financial statements (the ‘financial 
statements’) give a true and fair view of 
the state of the Group’s and of the Parent 
Company’s affairs as at 30 June 2022 
and of the Group’s profit for the year 
then ended;

 – the Group financial statements have 

been properly prepared in accordance 
with UK-adopted international 
accounting standards;

 – the Parent Company financial 

statements have been properly prepared 
in accordance with UK-adopted 
international accounting standards as 
applied in accordance with section 408 
of the Companies Act 2006; and
 – the financial statements have been 
prepared in accordance with the 
requirements of the Companies Act 2006. 

We have audited the financial statements of 
The Rank Group plc (the ‘Parent Company’) 
and its subsidiaries (the ‘Group’) for the 
year ended 30 June 2022 which comprise:

Parent company
Balance sheet as 
at 30 June 2022

Statement of 
changes in equity 
for the year then 
ended
Related notes 1 to 
35 to the financial 
statements 
including a 
summary of 
significant 
accounting policies

Group
Consolidated 
balance sheet as 
at 30 June 2022
Consolidated 
income statement 
for the year then 
ended
Consolidated 
statement of 
comprehensive 
income for the year 
then ended

Consolidated 
statement of 
changes in equity 
for the year then 
ended
Consolidated 
statement of cash 
flows for the year 
then ended
Related notes 1 to 
35 to the financial 
statements, 
including a 
summary of 
significant 
accounting policies

150

The financial reporting framework that 
has been applied in their preparation is 
applicable law and UK-adopted international 
accounting standards and as regards the 
Parent Company financial statements, as 
applied in accordance with section 408 
of the Companies Act 2006.

Basis for opinion 
We conducted our audit in accordance 
with International Standards on Auditing 
(UK) (ISAs (UK)) and applicable law. 
Our responsibilities under those standards 
are further described in the Auditor’s 
responsibilities for the audit of the 
financial statements section of our report. 
We believe that the audit evidence we have 
obtained is sufficient and appropriate to 
provide a basis for our opinion.

Independence
We are independent of the Group and 
Parent Company in accordance with the 
ethical requirements that are relevant to 
our audit of the financial statements in the 
UK, including the FRC’s Ethical Standard 
as applied to listed public interest entities, 
and we have fulfilled our other ethical 
responsibilities in accordance with 
these requirements. 

The non-audit services prohibited by the 
FRC’s Ethical Standard were not provided 
to the Group or the Parent Company and we 
remain independent of the Group and the 
parent company in conducting the audit. 

Conclusions relating to going 
concern 
In auditing the financial statements, we 
have concluded that the Directors’ use of 
the going concern basis of accounting in 
the preparation of the financial statements 
is appropriate. Our evaluation of the 
Directors’ assessment of the Group and 
Parent Company’s ability to continue to 
adopt the going concern basis of 
accounting included:

 – In conjunction with our walkthrough 

of the Group’s financial statement close 
process, we confirmed our 
understanding of Rank’s going concern 
assessment process as well as the 
review controls in place in relation to the 
going concern model and management’s 
Board memoranda;

 – We have obtained an understanding of 
management’s rationale for the use of 
the going concern basis of accounting. 
To challenge the completeness of the 
assessment, we have independently 
identified factors that may indicate 
events or conditions that may cast doubt 
over the entity’s ability to continue as 
a going concern;

 – We have performed the following 

procedures;

The Rank Group PlcAnnual Report 2022 
Going Concern Conclusion 
Based on the work we have performed, 
we have not identified any material 
uncertainties relating to events or conditions 
that, individually or collectively, may cast 
significant doubt on the Group and Parent 
Company’s ability to continue as a going 
concern for a period to 31 August 2023.

In relation to the Group and Parent 
Company’s reporting on how they have 
applied the UK Corporate Governance 
Code, we have nothing material to add 
or draw attention to in relation to the 
Directors’ statement in the financial 
statements about whether the Directors 
considered it appropriate to adopt the 
going concern basis of accounting.

Our responsibilities and the responsibilities 
of the Directors with respect to going 
concern are described in the relevant 
sections of this report. However, because 
not all future events or conditions can 
be predicted, this statement is not a 
guarantee as to the Group’s ability to 
continue as a going concern.

 – We performed an audit of the complete 
financial information of six components 
and audit procedures on specific balances 
for a further twenty-two components.
 – The components where we performed 

full or specific audit procedures 
accounted for 100% of Revenue, 96% of 
Profit before tax and 99% of Total assets.

 – Impairment and impairment reversal 

of tangible and intangible assets

 – Compliance with laws and regulations
 – Revenue recognition including the risk 

of management override

 – Overall Group materiality of £3.5m 
which represents 0.5% of revenue.

  Bank covenant compliance 
 – We obtained all the Group’s 

Our key observations
 – The Directors’ assessment forecasts 

that the Group will maintain sufficient 
liquidity throughout the going concern 
assessment period. This included two 
downside scenarios with severe but 
plausible declines in revenue and 
increased inflationary impacts. 

 – The severe downside scenario assumed 

full repayment of scheduled debt 
repayments over the going concern 
period, no new refinancing over the 
going concern period, a central 
contingency reduction against budget 
performance, offset by mitigating 
actions within managements control. 
Management consider such a scenario 
to be highly unlikely, however, in such 
unlikely event management consider 
that the impact can be mitigated by 
further cash and cost saving measures 
which are within their control, or 
through external fund raising, or a 
combination of both during the going 
concern period. The Group’s principal 
source of funding extends beyond the 
going concern period (to 2024/2025). 

Overview of our audit approach 

Audit scope

Key audit matters

Materiality

borrowing facility agreements and 
performed a detailed examination 
of all agreements, to assess their 
continued availability to the Group 
throughout the going concern period. 
We inspected all borrowing facility 
agreements to ensure completeness of 
covenants identified by management. 
We checked the accuracy of 
management’s covenant forecast 
model on the base case, verifying 
inputs to board approved forecasts 
and facility agreement terms;
 – We considered the adequacy of 

forecast liquidity as per the base case 
and downside forecast and applied 
sensitivity analysis;

 – We evaluated the compliance of the 
Group with debt covenants in the 
forecast period by reperforming 
calculations of the covenant tests. 
We further assessed the impact of the 
downside risk scenarios on covenant 
compliance and applied sensitivity 
analysis.

 Stress testing and evaluation 
of management’s plans for 
future actions
 – We considered management’s 

downside risk scenario 1 and downside 
risk scenario 2 of the Group’s cash flow 
forecast models and their impact on 
forecast liquidity and forecast 
covenant compliance. Specifically, 
we considered whether the downside 
risks were reasonably possible, but 
not unrealistic and further considered 
whether the adverse effects could 
arise individually and collectively; 
 – We considered the reverse stress test 
to understand what it would take to 
breach available liquidity and exhaust 
covenant headroom; 

 – We considered the likelihood of 
management’s ability to execute 
feasible mitigating actions available 
to respond to the downside risk 
scenario based on our understanding 
of the Group and the sector, including 
considering whether those mitigating 
actions were controllable by 
management.

  Disclosures

 – We assessed the appropriateness 

of the going concern disclosures in 
describing the risks associated with 
the Group’s ability to continue as a 
going concern for the period up to 
the 31 August 2023.

151

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverview 
Independent auditor’s report 
Continued

An overview of the scope of the 
Parent company and Group audits 
Tailoring the scope
Our assessment of audit risk, our 
evaluation of materiality and our allocation 
of performance materiality determine our 
audit scope for each company within the 
Group. Taken together, this enables us 
to form an opinion on the consolidated 
financial statements. We take into account 
size, risk profile, the organisation of the 
Group and effectiveness of Group-wide 
controls, changes in the business 
environment and other factors such 
as recent internal audit results when 
assessing the level of work to be performed 
at each company.

In assessing the risk of material 
misstatement to the Group financial 
statements, and to ensure we had adequate 
quantitative coverage of significant 
accounts in the financial statements, 
of the forty-eight reporting components 
of the Group, we selected twenty-eight 
components covering entities within 
United Kingdom, Alderney, Malta, Spain, 
Gibraltar, Mauritius, and India, which 
represent the principal business units 
within the Group.

Of the twenty-eight components selected, 
we performed an audit of the complete 
financial information of six components 
(‘full scope components’) which were 
selected based on their size or risk 
characteristics. For the remaining 
twenty-two components (‘specific scope/
specified procedures components’), we 
performed audit procedures on specific 
accounts within that component that we 
considered had the potential for the 
greatest impact on the significant 
accounts in the financial statements either 
because of the size of these accounts or 
their risk profile. 

The reporting components where we 
performed audit procedures accounted for 
99% (2021: 99%) of the Group’s revenue, 
87% (2021: N/A) of the Group’s profit 
before tax and 97% (2021: 99%) of the 
Group’s Total assets. For the current year, 
the full scope components contributed 
86% (2021: 83%) of the Group’s revenue, 
64% (2021: N/A) of the Group’s profit 
before tax and 70% (2021: 75%) of the 
Group’s Total assets. The specific scope 
components contributed 13% (2021: 16%) 
of the Group’s revenue, 23% (2021: N/A) 
of the Group’s profit before tax and 27% 
(2021: 24%) of the Group’s Total assets. 
The audit scope of these components may 
not have included testing of all significant 
accounts of the component but will have 
contributed to the coverage of significant 
accounts tested for the Group. The Primary 
Team performed specified procedures on 
cash and overhead expenses for three 
components. The procedures performed 
included, independent confirmation of 
cash, vouching expenses to invoice and 
analytical reviews. For one of these 
components the Primary Team also 
performed specified procedures over 
certain aspects of revenue, as described 
in the Risk section above.

The remaining twenty components 
together represent less than 0.1% of the 
Group’s revenue. For these components, 
we performed other procedures, including 
analytical review, testing of consolidation 
journals, intercompany eliminations and 
foreign currency translations to respond to 
any potential risks of material misstatement 
to the Group financial statements.

The charts to the right illustrate the 
coverage obtained from the work performed 
by our audit teams.

Changes from the prior year 
There have been minimal changes in 
scoping from the prior year. There have 
been some modifications to specific scope 
entities to reflect higher levels of activity 
within certain entities compared to the 
prior period to maintain appropriate 
coverage. 

Revenue

 Full scope 86%
 Specific scope 13%
 Specified procedures 1%
 Other 0%

Assets

 Full scope 70%
 Specific scope 27%
 Specified procedures 2%
 Other 1%

Profit before tax

 Full scope 64%
 Specific scope 23%
 Specified procedures 9%
 Other 6%

152

The Rank Group PlcAnnual Report 2022Climate change 
There has been increasing interest from 
stakeholders as to how climate change will 
impact The Rank Group Plc. The Group 
has determined that the most significant 
future impacts from climate change on 
their operations will be primarily as a 
result of increased cost of energy. These 
are explained on pages 63-70 in the 
required Task Force for Climate related 
Financial Disclosures and on page 76 in 
the principal risks and uncertainties, 
which form part of the ‘Other information’, 
rather than the audited financial 
statements. Our procedures on these 
disclosures therefore consisted solely of 
considering whether they are materially 
inconsistent with the financial statements 
or our knowledge obtained in the course 
of the audit or otherwise appear to be 
materially misstated. 

As explained in note 1, the basis of 
preparation, consideration of climate 
change impact on the judgements in the 
accounts is not considered to have a 
material impact at this time. Governmental 
and societal responses to climate change 
risks are still developing, and are 
interdependent upon each other, and 
consequently financial statements cannot 
capture all possible future outcomes as 
these are not yet known. The degree of 
certainty of these changes may also mean 
that they cannot be taken into account 
when determining asset and liability 
valuations and the timing of future cash 
flows under the requirements of UK-
adopted International Accounting 
Standards (‘IFRS’).

Our audit effort in considering climate 
change was focused on evaluating 
management’s assessment of the impact of 
climate risk and the costs of energy being 
appropriately reflected in the assessment 
of the carrying value of assets, impairment 
of assets, reduction of economic useful 
lives of tangible and intangible assets, 
provisions and fair value measurement 
and associated disclosures where values 
are determined through modelling future 
cash flows, being the impairment tests of 
tangible and intangible assets and related 
disclosures. We also challenged the 
Directors’ considerations of climate change 
in their assessment of going concern and 
viability and associated disclosures. 

Key audit matters 
Key audit matters are those matters that, 
in our professional judgment, were of most 
significance in our audit of the financial 
statements of the current period and 
include the most significant assessed risks 
of material misstatement (whether or not 
due to fraud) that we identified. These 
matters included those which had the 
greatest effect on: the overall audit 
strategy, the allocation of resources in 
the audit; and directing the efforts of the 
engagement team. These matters were 
addressed in the context of our audit of the 
financial statements as a whole, and in our 
opinion thereon, and we do not provide a 
separate opinion on these matters.

Involvement with component teams 
In establishing our overall approach to the 
Group audit, we determined the type of 
work that needed to be undertaken at each 
of the components by us, as the primary 
audit engagement team, or by component 
auditors from other EY global network 
firms and non-EY audit firms operating 
under our instruction. For six full scope 
components and eighteen of the specific 
scope components, audit procedures were 
performed directly by the primary audit 
team. For the four specific scope 
components, where the work was performed 
by component auditors, we determined the 
appropriate level of involvement to enable 
us to determine that sufficient audit 
evidence had been obtained as a basis 
for our opinion on the Group as a whole.

The Group audit team continued to follow a 
programme of planned visits that has been 
designed to ensure that the Senior Statutory 
Auditor and senior team members visit two 
of the four specific scope locations each 
year. During the current year’s audit cycle, 
visits were undertaken by the primary audit 
team to the EY component team in Spain 
and the Grant Thornton component team in 
Mauritius. These visits involved discussing 
the audit approach with the component 
team and any issues arising from their 
work, meeting with local management, 
attending planning and closing meetings, 
reviewing relevant audit working papers 
on relevant risk areas and performing a site 
visit of a club in Spain. The primary team 
interacted regularly with the component 
teams where appropriate during various 
stages of the audit, reviewed relevant 
working papers and were responsible 
for the scope and direction of the audit 
process. This, together with the additional 
procedures performed at Group level, gave 
us appropriate evidence for our opinion on 
the Group financial statements.

153

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewKey observations communicated 
to the Audit Committee
Based on our audit 
procedures we have 
concluded the impairment 
charge of £47.8 million and 
the impairment reversal 
of £22.0 million was 
recognised appropriately. 

We highlighted that a 
reasonably possible change 
in certain key assumptions, 
including revenue recovery 
assumptions post-
COVID-19, short term 
growth rates, change in 
discount rate, long term 
growth and the earnings 
multiples that are used to 
determine the terminal 
value for certain CGUs, 
could lead to further 
impairment charges. 

We have concluded 
appropriate disclosures 
have been included in the 
financial statements as 
required under the 
accounting standards.

Independent auditor’s report 
Continued

Risk
Impairment and impairment 
reversal of tangible and 
intangible assets could be 
materially misstated. 
Impairment charge of 
£47.8 million (2021:nil) 
and impairment reversal 
of £22.0 million (2021: nil) 

Refer to the Audit Committee 
Report (page 107); Accounting 
policies (page 167); and note 14 
of the Consolidated Financial 
Statements (page 188)

At 30 June 2022 the carrying 
value of tangible and intangible 
assets was £708.3 million 
(2021: £750.6 million), £438.9 
million (2021: £435.3 million) 
of which relate to indefinite life 
intangible assets (primarily 
casino and other gaming 
licences) and goodwill. 

This is an area of focus due to 
the significance of the carrying 
value of the assets being 
assessed and the level of 
management judgement 
required in the assumptions 
impacting the impairment 
assessment. There are 
indicators of impairment and 
impairment reversals across 
venues as the venues reopened 
and trading activity re-built 
following the impact on the 
venues of the closure periods 
and restrictions arising 
from COVID-19. 

The main assumptions used 
in the impairment assessment 
are revenue recovery post 
COVID-19 short-term growth 
rates, assumed future cost 
increases and the discount 
rate, earnings multiples and 
the long-term growth rate. 

In the prior year, no 
impairment or reversal of 
impairment was recognised 
as venues continued to be 
impacted by COVID-19 
restrictions or in some cases 
closures and the related 
recoveries post re-opening 
remained at an early stage. 

154

Our response to the risk
The below procedures were performed by the Primary team 
for all components.

We gained an understanding of the controls through a walkthrough 
of the process management has in place to assess impairment and 
reversal of impairment.

We validated that the methodology of the impairment exercise 
continues to be consistent with the requirements of IAS 36 
Impairment of Assets, including appropriate identification 
of cash generating units for value in use calculations. 

We confirmed the mathematical accuracy of the models.

Below we summarise the procedures performed in relation to the 
key assumptions for the tangible (including right-of-use assets) and 
intangible assets impairment review.

 – We analysed managements’ long term forecasts underlying 
the impairment review against pre-COVID-19 performance. 
In addition, we considered the forecasts against performance 
since reopening the venues post-lockdown and third party future 
economic forecasts incorporating the increase in cost of living 
impacting consumer spending for the UK and Spanish economies. 
We corroborated forecasts to budgets approved by the Board.

 – We re-performed calculations in the models to check 

mathematical accuracy.

 – Critically challenged management’s ability to forecast accurately 

through comparing actual performance against forecast 
performance and corroborating the reasons for deviations. 

 – We also performed sensitivity analysis on earnings multiples and 
weekly Net Gaming Revenue (NGR) for all cash generating units 
(CGUs) and growth rates applied to cash flows for certain CGUs 
to determine the parameters that – should they arise – may give 
a different conclusion as to the carrying values of assets assessed. 
The sensitivities performed were based on reasonable possible 
changes to key assumptions determined by management being 
revenue recovery post-COVID-19, short-term growth rates, 
discount rate, EBITDA multiple and long-term growth rates. 
We have corroborated that the reasonable possible change 
assumptions applied by management are reasonable by 
comparing the underlying assumptions to external data such 
as economic and industry forecasts. We re-performed the models 
to ensure that there were correctly calculated.

 – We have assessed assumed future costs to third party projections 

on inflation, cost of energy and wages.

 – For partially impaired assets we considered the sensitivity 

of changes in forecasts against current trading and budgeted 
trading and the sensitivity of either further impairments or 
impairment reversals and where material, ensured that the impact 
of this consideration was adequately disclosed in the sensitivities. 

 – Assessed the headroom on the recoverable amount between the 
calculated value in use and carrying value of the CGUs to ensure 
disclosures of the impact of reasonably possible changes in 
assumptions and the impact on the carrying value of assets 
was adequate.

 – For the right-of-use assets, we tested that the assets had been 

appropriately allocated to the correct cash generating unit and 
that a value in use calculation was performed in line with IAS 36. 
Additionally, we validated that material changes to the right-of-use 
asset in the period were appropriate.

In addition, we worked with our EY internal valuation 
specialists to:
 – Independently validated and corroborated the discount rates 

applied by management to supporting evidence and benchmark 
the discount rates to industry averages/trends.

The Rank Group PlcAnnual Report 2022Key observations communicated 
to the Audit Committee
Based on our audit 
procedures performed, we 
concluded that management 
have appropriately assessed 
and accounted for the 
financial implications for 
non-compliance with laws 
and regulations and that 
disclosures in the financial 
statements are appropriate.

Our response to the risk
We performed the following procedures: 

 – We understood the Group’s process and related controls over 
the identification and mitigation of regulatory and legal risks 
and the related accounting and disclosure.

 – We read regulatory correspondence and enquiries made through 
the year, management’s response thereto and their assessment 
of potential exposure as at 30 June 2022.

 – We inquired of management and the Group’s internal legal 
counsel regarding any instances of material breaches in 
regulatory or licence compliance that needed to be disclosed 
or required potential provisions to be recorded. 

 – Discussed with management its interpretation and application 
of relevant laws and regulations as well as analysis of the risks 
in respect of the Group’s operations in unregulated markets.
 – We read the customer complaint log and assessed how matters 

raised were concluded on.

 – Engaged EY gaming tax and legal specialists to assist us 
in understanding the risks in respect of gaming duties in 
jurisdictions where the appropriate tax treatment is uncertain.
 – Tested management’s procedures over anti-money laundering 

regulations and enhanced due diligence procedures, for a sample 
of players for both venues and digital in the UK and Spain:
 – obtained and read know your customer (KYC) documentation 

to ensure that it was in line with the requirements of the 
Group’s policies.

 – where any changes to limits had been granted in the year, 

for a sample of customers we obtained the account transaction 
history and procedures and verified that these were in line with 
the relevant policies and laws and regulations.

 – we analysed the list of self-excluded users for the year to verify 
that the number of days of exclusion requested by the user has 
passed before access was granted to the user.

 – Assessed appropriateness of disclosures in the Annual Report and 
Accounts by comparing the disclosures against the requirements 
under International Financial Reporting Standards.

Risk
Compliance with laws 
and regulations 

Refer to the Audit Committee 
Report (page 107); Accounting 
policies (page 173); and note 33 
of the Consolidated Financial 
Statements (page 210)

The legal and licensing 
framework for gaming 
remains an area of focus for 
the Gambling Commissions 
in the UK and Spain. 

The evolving environment, 
with territory specific 
regulations, makes compliance 
an increasingly complex area 
with the potential for fines 
and or licence withdrawal for 
non-compliance. Operators 
are further required to meet 
anti-money laundering 
obligations.

Judgement is applied in 
estimating amounts payable 
to regulatory authorities, 
or customers, in certain 
jurisdictions. This gives rise 
to a risk over the accuracy 
of accruals, provisions and 
disclosure of contingent 
liabilities and the related 
income statement effect.

The risk relating to compliance 
with laws and regulations 
increased during 2021/22 
(please refer to the risk 
management strategy 
on page 74)

155

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewIndependent auditor’s report 
Continued

Risk
Revenue recognition 
including the risk of 
management override 
(£644.0 million, 
2021: £329.6 million)

Our response to the risk
Our procedures were designed to test our assessment that revenue 
should be correlated closely to cash banked (for the Retail business), 
and to customer balances and cash (for the Digital business), and 
to identify the manual adjustments that are made to revenue for 
further testing.

Key observations communicated 
to the Audit Committee
Based on our audit 
procedures we concluded 
that revenue, and 
adjustments to revenue, are 
appropriately recognised 
and recorded.

Refer to the Audit Committee 
Report (page 107); Accounting 
policies (page 167); and note 2 
of the Consolidated Financial 
Statements (page 176)

Our assessment is that 
the majority of revenue 
transactions, for both the 
venues and digital businesses, 
are non-complex, with no 
judgement applied over the 
amount recorded. 

We consider there is a potential 
for management override to 
achieve revenue targets via 
topside manual journal entries 
posted to revenue. 

We updated our understanding of the revenue processes and tested 
certain key financial and IT controls over the recognition and 
measurement of revenue in the areas most susceptible to 
management override.

For revenue in each full and specific scope audit location:

 – We performed walkthroughs of significant classes of revenue 
transactions to understand significant processes and identify 
and assess the design effectiveness of key controls.

 – For 99.3% of revenue, we used data analytics tools to perform a 
correlation analysis to identify those revenue journals for which 
the corresponding entry was not to cash (for Retail) and cash or 
customer balances (for Digital). These identified entries included 
VAT, customer incentives, bingo duty and jackpot provisions and 
we obtained corroborating evidence for such entries. The 
remaining 0.7% of revenue was substantively tested

 – For a sample of material customer incentives we obtained evidence 

that the expense was correctly netted off against revenue.

 – We verified the recognition and measurement of revenue by tracing 
a sample of transactions, selected at random throughout the year, 
to cash banked to verify the accuracy of reported revenue.

 – For venues, we attended and re-performed cash counts at a sample 
of thirty-two casino and bingo venues, selected using a risk-based 
approach and also included a random sample, at year end to verify 
the appropriate cut-off of revenue.

 – For the Spanish venues, we attended and re-performed cash counts 
at a sample of six venues, selected using a risk-based approach 
and also included a random sample, at year end to verify the 
appropriate cut-off of revenue.

Digital segment specific procedures:

 – We applied data analytics tools to re-perform the monthly 

reconciliation between revenue, cash and customer balances.

 – For each brand, using test accounts in the live gaming 

environment, we tested the interface between gaming servers, 
data warehouse and the accounting system.

In the prior year, our auditor’s report included a key audit matter in relation to going concern. In the current year, the cash position has 
strengthened due to the receipt of net £77 million in relation to the HMRC VAT case, £8.8 million in connection to Belgium sale in the 
prior year and the clubs trading for the majority of the year. As such, we do not consider going concern to be a key audit matter for the 
current year audit.

156

The Rank Group PlcAnnual Report 2022Opinions on other matters 
prescribed by the Companies Act 
2006
In our opinion, the part of the Directors’ 
Remuneration Report to be audited has 
been properly prepared in accordance 
with the Companies Act 2006.

In our opinion, based on the work 
undertaken in the course of the audit:

 – the information given in the Strategic 

Report and the Directors’ Report for the 
financial year for which the financial 
statements are prepared is consistent 
with the financial statements; and 

 – the Strategic Report and the Directors’ 

Report have been prepared in 
accordance with applicable legal 
requirements.

Matters on which we are required 
to report by exception
In the light of the knowledge and 
understanding of the Group and the Parent 
Company and its environment obtained in 
the course of the audit, we have not 
identified material misstatements in the 
Strategic Report or the Directors’ Report.

We have nothing to report in respect of the 
following matters in relation to which the 
Companies Act 2006 requires us to report 
to you if, in our opinion:

 – adequate accounting records have not 
been kept by the Parent Company, or 
returns adequate for our audit have not 
been received from branches not visited 
by us; or

 – the Parent Company financial 

statements and the part of the Directors’ 
Remuneration Report to be audited are 
not in agreement with the accounting 
records and returns; or

 – certain disclosures of Directors’ 

remuneration specified by law are not 
made; or

 – we have not received all the information 
and explanations we require for our audit.

Our application of materiality 
We apply the concept of materiality 
in planning and performing the audit, 
in evaluating the effect of identified 
misstatements on the audit and in forming 
our audit opinion. 

Materiality
The magnitude of an omission or 
misstatement that, individually or in the 
aggregate, could reasonably be expected 
to influence the economic decisions of 
the users of the financial statements. 
Materiality provides a basis for 
determining the nature and extent 
of our audit procedures.

We determined materiality for the Group 
to be £3.5 million (2021: £2.3 million), 
which is 0.5% revenue (2021: 0.7%) of 
revenue. We believe that revenue provides 
us with an appropriate measure given the 
volatility of the Group’s profitability which 
is yet to recover to a level representative 
of the scale of the business following the 
impact of COVID-19 pandemic enforced 
trading restrictions. 

We determined materiality for the 
Parent Company to be £7.7 million (2021: 
£7.0 million), which is 1% (2021: 1%) of 
equity. The Parent Company is a non-trading 
entity and as such, equity is the most 
relevant measure to the stakeholders 
of the entity. 

Performance materiality
The application of materiality at the 
individual account or balance level. It is set 
at an amount to reduce to an appropriately 
low level the probability that the aggregate 
of uncorrected and undetected 
misstatements exceeds materiality.

On the basis of our risk assessments, 
together with our assessment of the Group’s 
overall control environment, our judgement 
was that performance materiality was 50% 
(2021: 50%) of our planning materiality, 
namely £1.8 million (2021: £1.2 million). 
We have set performance materiality at 
this percentage to take into account the 
inherently high-risk nature of the industry 
in which the Group operates as well as the 
impact COVID-19 has had on the Group’s 
operations. We have also taken into 
consideration changes within the Group 
and the impact this could have on the 
operations of the Group.

157

Audit work at component locations for the 
purpose of obtaining audit coverage over 
significant financial statement accounts is 
undertaken based on a percentage of total 
performance materiality. The performance 
materiality set for each component is 
based on the relative scale and risk of the 
component to the Group as a whole and 
our assessment of the risk of misstatement 
at that component. In the current year, the 
range of performance materiality allocated 
to components was £0.4 million to £1.1 
million (2021: £0.2 million to £0.6 million). 

Reporting threshold
An amount below which identified 
misstatements are considered as being 
clearly trivial.

We agreed with the Audit Committee that 
we would report to them all uncorrected 
audit differences in excess of £0.2 million 
(2021: £0.1 million), which is set at 5% of 
planning materiality, as well as differences 
below that threshold that, in our view, 
warranted reporting on qualitative grounds. 

We evaluate any uncorrected 
misstatements against both the quantitative 
measures of materiality discussed above 
and in light of other relevant qualitative 
considerations in forming our opinion.

Other information 
The other information comprises the 
information included in the Annual Report 
set out on pages 1 to 149, including the 
five-year review and the shareholder 
information set out on pages 212 to 214, 
other than the financial statements and 
our auditor’s report thereon. The Directors 
are responsible for the other information 
contained within the Annual Report. 

Our opinion on the financial statements 
does not cover the other information and, 
except to the extent otherwise explicitly 
stated in this report, we do not express 
any form of assurance conclusion thereon. 

Our responsibility is to read the other 
information and, in doing so, consider 
whether the other information is materially 
inconsistent with the financial statements 
or our knowledge obtained in the course 
of the audit, or otherwise appears to be 
materially misstated. If we identify such 
material inconsistencies or apparent 
material misstatements, we are required 
to determine whether this gives rise to 
a material misstatement in the financial 
statements themselves. If, based on the 
work we have performed, we conclude that 
there is a material misstatement of the 
other information, we are required to 
report that fact.

We have nothing to report in this regard.

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewIndependent auditor’s report 
Continued

Corporate Governance Statement
We have reviewed the Directors’ statement 
in relation to going concern, longer-term 
viability and that part of the Corporate 
Governance Statement relating to the 
Group and company’s compliance with the 
provisions of the UK Corporate Governance 
Code specified for our review by the 
Listing Rules.

Based on the work undertaken as part 
of our audit, we have concluded that each 
of the following elements of the Corporate 
Governance Statement is materially 
consistent with the financial statements or 
our knowledge obtained during the audit:

 – Directors’ statement with regards to the 
appropriateness of adopting the going 
concern basis of accounting set out 
on page 82;

 – Directors’ explanation as to its 

assessment of the company’s prospects, 
the period this assessment covers and 
why the period is appropriate set out 
on page 82;

 – Director’s statement on whether it has 

a reasonable expectation that the Group 
will be able to continue in operation and 
meets its liabilities set out on page 82;
 – Directors’ statement on fair, balanced 

and understandable set out on page 109;
 – Board’s confirmation that it has carried 

out a robust assessment of the emerging 
and principal risks set out on page 83;
 – The section of the Annual Report that 

describes the review of effectiveness of 
risk management and internal control 
systems set out on page; and;

 – The section describing the work of the 
Audit Committee set out on page 107.

Responsibilities of Directors
As explained more fully in the Directors’ 
Responsibilities Statement set out on page 
147, the Directors are responsible for the 
preparation of the financial statements and 
for being satisfied that they give a true and 
fair view, and for such internal control as 
the directors determine is necessary to 
enable the preparation of financial 
statements that are free from material 
misstatement, whether due to fraud or error. 

In preparing the financial statements, 
the Directors are responsible for assessing 
the Group and Parent Company’s ability 
to continue as a going concern, disclosing, 
as applicable, matters related to going 
concern and using the going concern 
basis of accounting unless the Directors 
either intend to liquidate the Group or the 
Parent Company or to cease operations, or 
have no realistic alternative but to do so.

Auditor’s responsibilities for the 
audit of the financial statements 
Our objectives are to obtain reasonable 
assurance about whether the financial 
statements as a whole are free from 
material misstatement, whether due to 
fraud or error, and to issue an auditor’s 
report that includes our opinion. 
Reasonable assurance is a high level 
of assurance, but is not a guarantee that 
an audit conducted in accordance with 
ISAs (UK) will always detect a material 
misstatement when it exists. 
Misstatements can arise from fraud 
or error and are considered material if, 
individually or in the aggregate, they 
could reasonably be expected to influence 
the economic decisions of users taken on 
the basis of these financial statements. 

Explanation as to what extent 
the audit was considered capable 
of detecting irregularities, 
including fraud 
Irregularities, including fraud, are 
instances of non-compliance with laws 
and regulations. We design procedures 
in line with our responsibilities, outlined 
above, to detect irregularities, including 
fraud. The risk of not detecting a material 
misstatement due to fraud is higher than 
the risk of not detecting one resulting 
from error, as fraud may involve deliberate 
concealment by, for example, forgery or 
intentional misrepresentations, or through 
collusion. The extent to which our 
procedures are capable of detecting 
irregularities, including fraud is 
detailed below.

However, the primary responsibility for 
the prevention and detection of fraud rests 
with both those charged with governance 
of the company and management. 

 – We obtained an understanding of the 
legal and regulatory frameworks that 
are applicable to the Group and 
determined that the most significant 
are the Companies Act 2006, the UK 
Gambling Commission, Gambling Act 
2005, Money Laundering regulations, 
The Alderney Gambling Control 
Commission, The Spanish Gaming Act 
and License Conditions & The Code of 
Practice 2008. In addition, we concluded 
that there are certain significant laws 
and regulations which may have an 
effect on the determination of the 
amounts and disclosures in the financial 
statements being the Listing Rules of the 
UK Listing Authority, and those laws and 
regulations relating to data protection, 
employment law and tax legislation.

158

The Rank Group PlcAnnual Report 2022 – We understood how The Rank Group Plc 
is complying with those frameworks 
by making enquiries of management, 
internal audit, those responsible for 
legal and compliance procedures and 
the company secretary. We corroborated 
our enquiries through our review of 
board minutes, papers provided to the 
Audit Committee, correspondence 
received from regulatory bodies and 
information relating to the Group’s 
anti-money laundering procedures 
as part of our walkthrough procedures. 

 – We assessed the susceptibility of the 

Group’s financial statements to material 
misstatement, including how fraud 
might occur by meeting with 
management within various parts of 
the business to understand where they 
considered there was susceptibility to 
fraud. We also considered performance 
targets and their influence on 
management to manage earnings or 
influence the perceptions of analysts. 
We considered the programmes and 
controls that the Group has established 
to address the risk identified, or that 
otherwise prevent, deter and detect 
fraud; and how senior management 
monitors those programmes and 
controls. Where this risk was considered 
to be higher, we performed audit 
procedures to address each identified 
fraud risk. 

 – Based on this understanding we 
designed our audit procedures to 
identify non-compliance with such laws 
and regulations. Our procedures 
involved audit procedures in respect of 
‘Compliance with laws and regulations’ 
(as described above) as well as a review 
of board minutes to identify non-
compliance with such laws and 
regulations; review of reporting to the 
Audit Committee on compliance with 
regulations; enquiries with the Group’s 
general counsel, Group management 
and internal audit; testing of manual 
journals and review of correspondence 
from Regulatory authorities. 

 – The Group operates in the gaming 

industry which is a highly regulated 
environment. The Senior Statutory 
Auditor has experience serving clients 
in a variety of public UK-listed 
companies including those in highly 
regulated environments. She reviewed 
the experience and expertise of the 
engagement team to ensure that the 
team had the appropriate competence 
and capabilities, which included the use 
of experts where appropriate. 
 – As the gaming industry is highly 
regulated, we have obtained an 
understanding of the regulations and 
the potential impact on the Group and 
in assessing the control environment we 
have considered the compliance of the 
Group to these regulations as part of our 
audit procedures, which included a 
review of any significant correspondence 
received from the regulator.

 – Our overseas teams specifically reported 

on their procedures and findings in 
relation to compliance with the applicable 
laws and regulations. These findings 
were discussed with the team and 
supporting workpapers reviewed for 
a sample of locations. 

A further description of our responsibilities 
for the audit of the financial statements is 
located on the Financial Reporting 
Council’s website at https://www.frc.org.uk/
auditorsresponsibilities. This description 
forms part of our auditor’s report.

Other matters we are required 
to address 
 – Following a competitive tender process, 
we were reappointed by the Company 
at its Annual General Meeting on 
17 October 2019 to audit the financial 
statements for the year ending 30 June 
2020 and subsequent financial periods. 

 – The period of total uninterrupted 
engagement including previous 
renewals and reappointments is thirteen 
years, covering the years ending 
31 December 2010 to 30 June 2022.
 – The non-audit services prohibited by 
the FRC’s Ethical Standard were not 
provided to the Group or the Parent 
Company and we remain independent 
of the Group and the Parent Company 
in conducting the audit. 

 – The audit opinion is consistent with the 
additional report to the audit committee

Use of our report
This report is made solely to the company’s 
members, as a body, in accordance with 
Chapter 3 of Part 16 of the Companies Act 
2006. Our audit work has been undertaken 
so that we might state to the company’s 
members those matters we are required to 
state to them in an auditor’s report and for 
no other purpose. To the fullest extent 
permitted by law, we do not accept or 
assume responsibility to anyone other than 
the company and the company’s members 
as a body, for our audit work, for this report, 
or for the opinions we have formed.

Annie Graham 
(Senior statutory auditor)
for and on behalf of Ernst & Young LLP, 
Statutory Auditor
Glasgow
18 August 2022

159

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewGroup income statement
for the year ended 30 June 2022

Year ended 30 June 2022

Year ended 30 June 2021

Separately 
disclosed 
items (note 4) 
£m

Underlying 
£m

Total 
£m

Underlying 
£m

Separately 
disclosed 
items (note 4) 
£m

644.0
(386.5)
257.5
3.6
(221.3)
39.8

(13.1)
0.1
(0.4)
(13.4)
26.4
(6.4)

20.0

–

20.0

20.0
–
20.0

4.3p
4.3p

4.3p
4.3p

–
–

–
(25.8)
(25.8)
88.3
(20.2)
42.3

–
–
5.6
5.6
47.9
(10.5)

37.4

8.8

46.2

46.2
–
46.2

9.9p
9.9p

8.0p
8.0p

1.9p
1.9p

644.0
(412.3)
231.7
91.9
(241.5)
82.1

(13.1)
0.1
5.2
(7.8)
74.3
(16.9)

57.4

8.8

66.2

66.2
–
66.2

14.2p
14.2p

12.3p
12.3p

1.9p
1.9p

329.6
(305.4)
24.2
64.4
(173.1)
(84.5)

(14.0)
0.1
(0.5)
(14.4)
(98.9)
10.1

(88.8)

1.1

(87.7)

(87.8)
0.1
(87.7)

–
–
–
–
(8.4)
(8.4)

–
–
–
–
(8.4)
0.3

(8.1)

23.8

15.7

15.7
–
15.7

Total 
£m

329.6
(305.4)
24.2
64.4
(181.5)
(92.9)

(14.0)
0.1
(0.5)
(14.4)
(107.3)
10.4

(96.9)

24.9

(72.0)

(72.1)
0.1
(72.0)

(20.1)p
(20.1)p

3.6p
3.6p

(16.5)p
(16.5)p

(20.3)p
(20.3)p

(1.9)p
(1.9)p

(22.2)p
(22.2)p

0.2p
0.2p

5.5p
5.5p

5.7p
5.7p

Continuing operations
Revenue
Cost of sales
Gross profit
Other operating income
Other operating costs
Group operating profit (loss)
Financing:
 – finance costs
 – finance income
 – other financial (losses) gains
Total net financing (charge) income
Profit (loss) before taxation
Taxation
Profit (loss) for the year from 
continuing operations

Discontinued operations – profit

Profit (loss) for the year 

Attributable to:
Equity holders of the parent
Non-controlling interest

Earnings (loss) per share 
attributable to equity shareholders
 – basic
 – diluted
Earnings (loss) per share – 
continuing operations
 – basic
 – diluted
Earnings per share – discontinued 
operations
 – basic
 – diluted

Note

2

2,18

2,3

5

6

8

10
10

10
10

10
10

160

The Rank Group PlcAnnual Report 2022Group statement of comprehensive income
for the year ended 30 June 2022

Comprehensive income:
Profit (loss) for the year

Other comprehensive income:
Items that may be reclassified subsequently to profit or loss:
Exchange adjustments net of tax
Items that may not be reclassified subsequently to profit or loss: 
Actuarial gain on retirement benefits net of tax
Total comprehensive income (loss) for the year

Attributable to:
Equity holders of the parent
Non-controlling interest

The tax effect of items of comprehensive income is disclosed in note 6.

Year ended 
30 June 
2022 
£m

Year ended 
30 June 
2021 
£m

Note

66.2

(72.0)

31

–

0.1
66.3

66.3
–
66.3

(4.2)

0.2
(76.0)

(76.1)
0.1
(76.0)

161

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewGroup

Company

As at
30 June 
2022
£m

As at
30 June 
2021
£m

As at
30 June 
2022
£m

As at
30 June 
2021
£m

Note

11
12
13
15
23
17

16
17
18
20
27

19
32
20

21
21
24

19
32

21
23
24
31

493.6
113.1
101.6
–
1.4
6.7
716.4

2.3
34.2
–
8.1
97.9
142.5

504.6
117.4
128.6
–
3.6
5.1
759.3

2.0
16.3
0.8
10.1
69.6
98.8

–
–
–
1,131.8
–
–
1,131.8

–
–
–
–
–
–

–
–
–
1,131.8
–
–
1,131.8

–
–
–
–
–
–

858.9

858.1

1,131.8

1,131.8

(131.1)
(40.4)
(4.2)

–
(33.9)
(6.9)
(216.5)

(74.0)

–
(141.3)

(44.1)
(20.5)
(5.6)
(3.6)
(215.1)
(431.6)

(126.3)
(42.2)
(3.1)

–
(39.4)
(5.4)
(216.4)

(117.6)

–
(164.7)

(77.7)
(18.3)
(16.0)
(3.8)
(280.5)
(496.9)

(0.4)
–
–

(2.6)
(387.1)
(0.1)
(390.2)

(390.2)

–
–

–
–
(0.9)
–
(0.9)
(391.1)

(0.6)
–
–

(3.1)
(371.9)
(0.1)
(375.7)

(375.7)

–
–

–
–
(0.9)
–
(0.9)
(376.6)

427.3

361.2

740.7

755.2

Balance sheets
at 30 June 2022

Assets
Non-current assets
Intangible assets
Property, plant and equipment
Right-of-use assets
Investments in subsidiaries
Deferred tax assets
Other receivables

Current assets
Inventories
Other receivables
Government grants
Income tax receivable
Cash and short-term deposits

Total assets

Liabilities
Current liabilities
Trade and other payables
Lease liabilities
Income tax payable
Financial liabilities
 – financial guarantees
 – loans and borrowings
Provisions

Net current liabilities

Non-current liabilities
Trade and other payables
Lease liabilities
Financial liabilities
 – loans and borrowings
Deferred tax liabilities
Provisions
Retirement benefit obligations

Total liabilities

Net assets

162

The Rank Group PlcAnnual Report 2022Capital and reserves attributable to the Company’s equity 
shareholders
Share capital
Share premium
Capital redemption reserve
Exchange translation reserve
Retained earnings 
Total equity before non-controlling interest
Non-controlling interest
Total shareholders’ equity

Group

Company

As at
30 June 
2022
£m

As at
30 June 
2021
£m

As at
30 June 
2022
£m

As at
30 June 
2021
£m

65.0
155.7
33.4
14.6
158.7
427.4
(0.1)
427.3

65.0
155.7
33.4
14.6
92.6
361.3
(0.1)
361.2

65.0
155.7
33.4
–
486.6
740.7
–
740.7

65.0
155.7
33.4
–
501.1
755.2
–
755.2

Note

25
25

15

The loss for the year ended 30 June 2022 for the Company was £14.5m (year ended 30 June 2021: loss of £7.9m). 

These financial statements were approved by the Board on 17 August 2022 and signed on its behalf by:

John O’Reilly
Chief Executive

Richard Harris
Chief Financial Officer

163

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewStatements of changes in equity
for the year ended 30 June 2022

Group
At 1 July 2020

Comprehensive income:
(Loss) profit for the year
Other comprehensive 
income:
Exchange adjustments 
net of tax
Actuarial gain on 
retirement benefits 
net of tax
Total comprehensive 
(loss) income for the year
IFRS 16 adoption deferred 
tax adjustment1
Issue of share capital 
(see note 25)
Transactions with owners:
Debit in respect of 
employee share schemes 
including tax
At 30 June 2021

Comprehensive income:
Profit for the year
Other comprehensive 
income:
Exchange adjustments 
net of tax
Actuarial gain on 
retirement benefits 
net of tax
Total comprehensive 
income for the year
Transactions with owners:
Debit in respect of 
employee share schemes 
including tax
At 30 June 2022

Share
capital
£m
54.2

Share
premium
£m
98.4

Capital
redemption
reserve
£m
33.4

Exchange
translation
reserve
£m
18.8

Reserves
attributable 
to the Group’s
equity
shareholders
£m
366.1

Retained
earnings
(loss) 
£m
161.3

Non-
controlling
interest
£m
(0.2)

Total 
equity
£m
365.9

–

–

–

–

–

–

–

–

–

–

10.8

57.3

–

–

–

–

–

–

–

(72.1)

(72.1)

0.1

(72.0)

(4.2)

–

(4.2)

–

0.2

0.2

–

–

(4.2)

0.2

(4.2)

(71.9)

(76.1)

0.1

(76.0)

–

–

3.4

–

3.4

68.1

–

–

3.4

68.1

–
65.0

–
155.7

–
33.4

–
14.6

(0.2)
92.6

(0.2)
361.3

–
(0.1)

(0.2)
361.2

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

66.2

66.2

–

–

0.1

0.1

66.3

66.3

–

–

–

–

66.2

–

0.1

66.3

–
65.0

–
155.7

–
33.4

–
14.6

(0.2)
158.7

(0.2)
427.4

–
(0.1)

(0.2)
427.3

1.  Year ended 30 June 2021 adjustment relating to deferred tax on lease balances that was not considered material by the Directors.

164

The Rank Group PlcAnnual Report 2022Company
At 1 July 2020

Loss and total 
comprehensive expense 
for the year
Issue of share capital 
(see note 25)
At 30 June 2021

Loss and total 
comprehensive expense 
for the year

Share
capital
£m
54.2

Share
premium
£m
98.4

Capital
redemption
reserve
£m
33.4

Exchange
translation
reserve
£m
–

Retained
earnings
(losses) 
£m
509.0

Reserves
attributable 
to the 
Company’s
equity
shareholders
£m
509.0

Non-
controlling
interest
£m
–

–

10.8
65.0

–

57.3
155.7

–

–
33.4

–

–

–

–

–
–

–

–

(7.9)

(7.9)

–
501.1

–
501.1

(14.5)

(14.5)

486.6

486.6

–

–
–

–

–

Total 
equity
£m
695.0

(7.9)

68.1
755.2

(14.5)

740.7

At 30 June 2022

65.0

155.7

33.4

165

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewStatements of cash flow
for the year ended 30 June 2022

Cash flows from operating activities
Cash generated from (used in) operations
Interest received
Interest paid
Tax paid
Net cash generated from (used in) operating activities

Cash flows from investing activities
Purchase of intangible assets
Purchase of property, plant and equipment
Proceeds from sale of business
Acquisition of a subsidiary, net of cash acquired
Net cash (used in) generated from investing activities

Cash flows from financing activities
Issue of share capital
Repayment of term loans
(Repayment) drawdown of revolving credit facilities
Lease principal payments
Net cash (used in) generated from financing activities

Net increase (decrease) in cash and short-term deposits 

Effect of exchange rate changes
Cash and short-term deposits at start of year
Cash and short-term deposits at end of year

Group

Company

Year ended
30 June 
2022
£m

Year ended
30 June 
2021
£m

Year ended
30 June 
2022
£m

Year ended
30 June 
2021
£m

171.3
5.8
(12.1)
(9.9)
155.1

(14.5)
(26.1)
8.8 
(0.6)
(32.4)

–
(29.6)
(11.0)
(53.7)
(94.3)

28.4
(0.1)
69.6
97.9

(15.3)
0.1
(15.0)
(1.4)
(31.6)

(15.9)
(6.3)
25.2
–
3.0

68.1
(19.7)
11.0
(31.8)
27.6

(1.0)
(0.5)
71.1
69.6

15.5
–
(15.5)
–
–

–
–
–
–
–

–
–
–
–
–

–
–
–
–

–
–
–
–
–

–
–
–
–
–

–
–
–
–
–

–
–
–
–

Note

26

8

27

166

The Rank Group PlcAnnual Report 2022Notes to the financial statements

1 General information and 
accounting policies
General information
The consolidated financial statements 
of The Rank Group Plc (‘the Company’) 
and its subsidiaries (together ‘the Group’) 
for the year ended 30 June 2022 were 
authorised for issue in accordance 
with a resolution of the Directors 
on 17 August 2022.

The Company is a public limited company 
which is listed on the London Stock 
Exchange and is incorporated and 
domiciled in England and Wales under 
registration number 03140769. The 
address of its registered office is TOR, 
Saint-Cloud Way, Maidenhead, SL6 8BN.

The Group operates gaming services 
in Great Britain (including the Channel 
Islands), Spain and India. Information 
on the Group’s structure, including its 
subsidiaries, is provided in note 15.

Summary of significant accounting 
policies
The principal accounting policies applied 
in the preparation of these consolidated 
and Company financial statements are 
set out below. These policies have been 
consistently applied to all periods 
presented, except where noted below.

1.1 Basis of preparation
The consolidated and Company financial 
statements have been prepared under the 
historical cost convention. 

1.1.1 Statement of compliance
The consolidated and Company financial 
statements have been prepared in 
accordance with UK-adopted International 
Accounting Standards. UK-adopted 
International Accounting Standards 
includes standards issued by the 
International Accounting Standards Board 
(‘IASB’) that are endorsed for use in the UK.

1.1.2 Going concern
In adopting the going concern basis 
for preparing the financial information, 
the Directors have considered the 
circumstances impacting the Group during 
the year as detailed in the operating review 
on pages 12 to 27, including the budget 
for 2022/23 (‘the base case’), and recent 
trading performance, and have reviewed 
the Group’s projected compliance with its 
banking covenants and access to funding 
options for the 12 months ending 31 August 
2023 for the going concern period. 

167

The Directors recognise that there is 
uncertainty at this time caused by the 
slower than anticipated return of customers 
to UK land-based leisure entertainment 
venues, the impact of current geopolitical 
influences on consumer sentiment and 
disposable incomes, increase in inflation 
rates and the overall impact on consumer 
demand. The Directors note that this has 
had an impact on the accuracy of budgeting 
and forecasting in the 2021/22 financial 
year, and with trading being weaker than 
anticipated upon the reopening of venues, 
this has been considered by management 
when setting the base case for the 2022/23 
financial year. 

The Directors have reviewed and 
challenged management’s assumptions on 
the Group’s base case. Key considerations 
are the assumptions on the levels of 
customer visits in the venues businesses, 
the number of first time and returning 
depositors in the digital businesses, and 
the average level of spend per visit for 
each. The key base case assumptions 
on costs are as follows:

 – Payroll costs are adjusted for increases 
in the National Minimum Wage and 
a pay rise is awarded in April 2023;
 – Rent due during the 2022/23 financial 

year is paid on time;

 – All tax and duty is paid on time;
 – Capital expenditure is in line with 

strategic plans; and

 – Standard payment terms are assumed 

for supplier payments.

Allowance is made for one-off costs 
associated with implementation of the 
Group’s strategic plan.

The base case contains certain 
discretionary costs within management 
control that could be reduced in the event 
of a revenue downturn. These include 
reductions to overheads, reduction to 
marketing costs, reductions to the venues’ 
operating costs and reductions to capital 
expenditure.

The committed financing position in 
the base case within the going concern 
assessment period is that the Group 
continues to have access to the following 
committed facilities:

 – Term loan of £78.8m which reduces to 

£44.4m in May 2023 due to a scheduled 
loan repayment; and

 – Revolving credit facilities (‘RCF’) of 

£80.0m, reducing to £55.0m in July 2023.

At the date of approval of the consolidated 
and Company financial statements, the 
term loan was £78.8m and the £80.0m RCF 
was undrawn.

In undertaking their assessment, the 
Directors also reviewed compliance with 
the banking covenants (‘Covenants’) 
which are tested bi-annually at June and 
December. The Group expects to meet the 
Covenants at December 2022 and June 
2023 and have available cash to meet 
liabilities as they fall due. 

Sensitivity Analysis
The base case plan reflects the Directors’ 
best estimate of the future prospects of the 
business. A number of plausible but severe 
downside risks, including consideration 
of possible mitigating actions, have been 
modelled with particular focus on the 
potential impact to cash flows, cash 
headroom and covenant compliance 
throughout the going concern period. 

The potential impact on the Group of a 
combination of scenarios over and above 
those included in the base case plan has 
also been tested. The two downside 
scenarios modelled are:

(i) 

 customer/depositor numbers and/or 
average spend per visit are below base 
case expectations, offset by direct cost 
mitigations; and 

(ii)   as for scenario (i), but taking the 
revenue decline across the Group 
further to reflect more recent 
performance in the last quarter of the 
2021/22 financial year, along with a 
5% inflationary impact on the variable 
cost base, in addition to the 8% 
already included in the base case, to 
reflect additional impact on underlying 
costs due to geopolitical influences and 
pressures on consumers’ disposable 
incomes, offset by reduction in 
controllable operating costs. 

Having modelled the downside scenarios, 
the indication is that the Group would 
continue to meet its Covenants in both cases 
and have available cash to meet liabilities.

Accordingly, the Directors have a 
reasonable expectation that the Group 
has adequate resources to continue in 
operational existence for a period at least 
through 31 August 2023. For these reasons, 
the Directors continue to adopt the going 
concern basis for the preparation of these 
consolidated and Company financial 
statements and in preparing the 
consolidated and Company financial 
statements they do not include any 
adjustments that would be required to 
be made if they were prepared on a basis 
other than going concern.

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

1 General information and 
accounting policies (continued)
Going concern statement
Based on the Group’s cash flow forecasts 
and business plan, the Directors believe 
that the Group will generate sufficient cash 
to meet its liabilities as they fall due for the 
period up to 31 August 2023. In making 
such statement, the Directors highlight 
forecasting accuracy in relation to the 
level of trading performance achieved 
as the key sensitivity in the approved 
base case.

The Directors have considered two 
downside scenarios which reflect a reduced 
trading performance and inflationary 
impacts on the cost base. In these events, 
the Group will generate sufficient cash 
to meet its liabilities as they fall due and 
meet covenant requirements for the period 
to 31 August 2023. 

1.1.3 Accounting estimates 
and judgements
In the application of the Group’s 
accounting policies, the Directors are 
required to make judgements, estimates 
and assumptions. The estimates and 
associated assumptions are based on 
historical experience and other factors 
that are considered to be relevant. Actual 
results may differ from these estimates. 
The estimates and underlying 
assumptions are reviewed on an ongoing 
basis. Revisions to accounting estimates 
are recognised in the period in which the 
estimate is revised if the revision affects 
only that period or in the period of the 
revision and future periods if the revision 
affects both current and future periods.

Critical accounting judgements 
The following are the critical accounting 
judgements, apart from those involving 
estimates (which are dealt with separately 
below) that the Directors have made in 
the process of applying the Group’s 
accounting policies and that have the 
most significant effect on the amounts 
recognised in the consolidated and 
company financial statements.

(a) Separately disclosed items (‘SDIs’)
The Group separately discloses certain 
costs and income that impair the visibility 
of the underlying performance and trends 
between periods. The SDIs are material 
and infrequent in nature and/or do not 
relate to underlying business 
performance. Judgement is required in 
determining whether an item should be 
classified as an SDIs or included within 
the underlying results.

SDIs include but are not limited to:

 – Amortisation of acquired intangible 

assets;

 – Profit or loss on disposal of businesses;
 – Costs or income associated to the 

closure of venues;

 – Acquisition and disposal costs including 

changes to deferred or contingent 
consideration;

 – Impairment charges;
 – Reversal of impairment charges;
 – Property-related provisions;
 – Restructuring costs as part of an 

announced programme;

 – Retranslation and remeasurement 
of foreign currency contingent 
consideration;

 – Discontinued operations; and
 – Tax impact of all the above.

For further detail of those items included 
as SDIs, refer to note 4.

(b) Climate change
The Group continues to consider the 
impact of climate change in the 
consolidated and company financial 
statements and considers that the most 
significant impact would be in relation to 
the cost of energy to the Group for which 
best estimates have been factored into 
future forecasts, the carrying value of 
assets in the accounts, albeit this is not 
considered to have a material impact at the 
current time and the useful economic life 
of assets.

(c) Dilapidation costs
The provision represents the estimated 
cost of dilapidation at the end of the lease 
term of certain properties. The provision 
is reviewed periodically and reflects 
judgement in the interpretation of lease 
terms and negotiation positions with 
landlords including the likelihood that 
the current leasehold properties may be 
subject to redevelopment at the end of 
lease term.

Key sources of estimation uncertainty 
The estimates and assumptions which have 
a significant risk of causing a material 
adjustment to the carrying amounts of 
assets and liabilities within the next 
financial year are discussed below. The 
Group based its assumptions and estimates 
on parameters available when the financial 
statements were prepared. Existing 
circumstances and assumptions about 
future developments, however, may change 
due to market changes or circumstances 
arising that are beyond the control of the 
Group. Such changes are reflected in the 
assumptions when they occur.

168

(a) Estimated impairment or 
subsequent reversal of previously 
recognised impairment for 
non- financial assets
Details of the Group’s accounting policy 
in relation to impairments and impairment 
reversals are disclosed in note 1.14.

The application of the policy requires the 
use of accounting estimates in determining 
the recoverable amount of cash-generating 
units to which the goodwill, intangible 
assets, right-of-use assets and property, 
plant and equipment are associated. The 
recoverable amount is the higher of the 
fair value less costs of disposal and value 
in use. Estimates of fair value less costs 
of disposal are performed internally by 
experienced senior management 
supported by knowledge of similar 
transactions and advice from external 
experts or, if applicable, offers received. 
Value in use is calculated using estimated 
cash flow projections from strategic plans 
and financial budgets, discounted by 
selecting an appropriate rate for each 
cash-generating unit. 

Consistent with prior year, the Group 
has assessed the continuing impact of 
COVID-19 risk into the impairment testing 
of goodwill and non-current assets and 
included additional sensitivity analysis in 
the disclosures. The key judgement is the 
level of trading in the venues and its 
recovery following reopening, overall 
macroeconomic conditions and its impact 
on estimated future cash flows. Further 
details of the assumptions, estimates and 
sensitivity are disclosed in note 14.

The Company also tests annually 
the carrying value of its investments 
in subsidiaries. The application of this 
policy requires the use of estimates and 
judgements in determining the recoverable 
amount of the subsidiary undertakings. 
The recoverable amount is determined by 
applying an estimated valuation multiple 
to budgeted future earnings and 
deducting estimated costs of disposal 
(fair value less costs of disposal) and/or by 
using discounted cash flows (value in use), 
along with consideration of the underlying 
net assets and market capitalisation and 
is disclosed in note 14. 

The Rank Group PlcAnnual Report 20221.3 Business combinations 
and goodwill
Business combinations are accounted 
for using the acquisition method. The 
consideration transferred in a business 
combination is measured at the acquisition 
date and represents the aggregate fair value 
of assets transferred and liabilities incurred.

Amounts payable in respect of deferred 
or contingent consideration are recognised 
at fair value at the acquisition date and 
included in consideration transferred. 
The subsequent unwind of any discount is 
recognised as an SDI in finance cost in the 
Group income statement. Other contingent 
consideration that either is within the 
scope of IFRS 9 or within the scope of 
other standards is remeasured at fair value 
at each reporting date and changes in fair 
value are recognised as an SDI in the 
Group income statement. Changes in 
the fair value of contingent consideration 
recognised as a financial liability that 
qualify as measurement period adjustments 
(being 12 months from the acquisition 
date) are adjusted retrospectively, with 
corresponding adjustments against 
goodwill. Material changes that do not 
qualify as measurement period adjustments 
are recognised as an SDI in the Group 
income statement. 

When the Group acquires a business, 
it assesses the financial assets acquired 
and liabilities assumed for appropriate 
classification and designation in 
accordance with the contractual terms, 
economic circumstances and pertinent 
conditions as at the acquisition date. 

Goodwill is initially measured at cost, 
being the excess of the aggregate of 
the acquisition date fair value of the 
consideration transferred over the fair 
value of the net identifiable amounts of the 
assets acquired and the liabilities assumed 
in exchange for the business combination. 
Identifiable intangible assets are 
recognised separately from goodwill.

(b) Determination of the fair values 
of intangible assets
The Group estimates the fair value of 
acquired intangible assets arising from 
business combinations by selecting and 
applying appropriate valuation methods. 
These include the relief from royalty and 
multi-period excess earnings valuation 
methods, both of which require significant 
estimates to be made. Examples include 
estimating expected cash flows and 
identifying appropriate royalty and 
discount rates. The fair value of each 
acquired intangible asset is amortised 
over the respective assets estimated useful 
life. The Group uses projected financial 
information together with comparable 
industry information as well as applying 
its own experience and knowledge of the 
industry in making such judgements 
and estimates. Where a third party is 
involved to determine the fair value of 
the acquired intangible assets, the key 
assumptions reviewed by the Group 
include cash flow projections, terminal 
growth rates and discount rates as well 
as a sensitivity analysis.

(c) Income taxes
The Group is subject to income taxes 
in numerous jurisdictions and as such 
requires judgements to be made as well 
as best estimates and assumptions. 

Judgement must be applied in assessing 
the likely outcome of certain tax matters 
whose final outcome may not be 
determined for a number of years. These 
judgements are reassessed in each period 
until the outcome is finally determined 
through resolution with a tax authority 
and/or through a legal process. Differences 
arising from changes in judgement or 
from final resolution may be material and 
will be charged or credited to the Group 
income statement in the relevant period.

Within the Group’s net income tax 
receivable of £3.9m (30 June 2021: 
£7.0m receivable) are amounts of £0.3m 
payable (30 June 2021: £0.3m) that relate 
to uncertain tax positions. The Group 
evaluates uncertain items, where the tax 
judgement is subject to interpretation and 
remains to be agreed with the relevant tax 
authority. Provisions for uncertain items 
are made using an estimation of the most 
likely tax expected to be paid, based on 
a qualitative assessment of all relevant 
information. In assessing the appropriate 
provision for uncertain items, the Group 
considers progress made in discussions 
with tax authorities, expert advice on the 
likely outcome and recent developments in 
case law. Further details of income tax are 
disclosed in note 20.

169

1.1.4 Changes in accounting policy 
and disclosures
(a) Standards, amendments to and 
interpretations of existing standards 
adopted by the Group
Several new, and amendments to, existing 
IFRS standards and interpretations, issued 
by the IASB, were effective from 1 July 
2021 and have been adopted by the Group 
during the period with no significant 
impact on the consolidated results or 
financial position of the Group.

(b) Standards, amendments to and 
interpretations of existing standards 
that are not yet effective
The Group has not early adopted any 
standard, amendment or interpretation 
that was issued but is not yet effective.

1.2 Consolidation
The consolidated financial statements 
comprise the financial statements of the 
parent and its subsidiaries as at 30 June 
2022. Control is achieved when the Group 
is exposed, or has rights, to variable 
returns from its involvement with the 
investee and has the ability to affect those 
returns through its power over the 
investee. Specifically, the Group controls 
an investee if, and only if, the Group has 
(a) power over the investee, (b) exposure, 
or rights, to variable returns from the 
investee, and (c) ability to use its power 
to affect those returns. 

The Group re-assesses whether or 
not it controls an investee if facts and 
circumstances indicate that there are 
changes to one or more of the three elements 
of control. Consolidation of a subsidiary 
begins when the Group obtains control 
over the subsidiary and ceases when the 
Group loses control of the subsidiary. 
Assets, liabilities, income and expenses 
of a subsidiary acquired or disposed of 
during the year are included in the 
consolidated financial statements from the 
date the Group gains control until the date 
the Group ceases to control the subsidiary.

If the Group loses control of a subsidiary, it 
derecognises the related assets (including 
goodwill), liabilities and other components 
of equity, while any resultant gain or loss is 
recognised in the Group income statement. 

Intercompany transactions, balances and 
unrealised gains on transactions between 
Group companies are eliminated. 
Unrealised losses are also eliminated 
unless the transaction provides evidence 
of an impairment of the asset transferred. 
Accounting policies as applied to 
subsidiaries have been changed where 
necessary to ensure consistency with the 
policies adopted by the Group.

The Group has no material associates.

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

1 General information and 
accounting policies (continued)
If the aggregate of the acquisition date 
fair value of the consideration transferred 
is lower than the fair value of the assets, 
liabilities and contingent liabilities in the 
business acquired, the difference is 
recognised through the Group income 
statement. 

If the initial accounting for a business 
combination is incomplete by the end 
of the reporting period in which the 
combination occurs, the Group reports 
provisional amounts for items for which 
the accounting is incomplete. Those 
provisional amounts are adjusted during 
the measurement period (see above), 
or additional assets or liabilities are 
recognised, to reflect new information 
obtained about facts and circumstances 
that existed at the acquisition date that, if 
known, would have affected the amounts 
recognised at that date. 

Acquisition costs incurred are expensed 
as an SDI. 

1.4 Revenue recognition 
Revenue consists of the fair value of sales 
of goods and services net of sales taxes, 
rebates and discounts.

The fair value of free bets, promotions and 
customer bonuses (‘customer incentives’) 
are also deducted from appropriate 
revenue streams. 

(a) Gaming win – Casino
Revenue for casinos includes gaming win 
before deduction of gaming-related duties. 
Although disclosed as revenue, gaming 
win – casino is accounted for and meets 
the definition of a gain under IFRS 9 
‘Financial Instruments’. Gaming revenue 
includes gains and losses arising where 
customers play against the house. Due to 
the nature of the transaction, the amount 
of the payment the Group may be obliged 
to pay to the customer is uncertain. The 
financial instrument is therefore a 
derivative and is initially recognised at fair 
value and subsequently remeasured to fair 
value with changes in fair value recorded 
in the Group income statement. The initial 
fair value is generally the amount staked 
by the customer and includes adjustment 
for customer incentives, such as free bets, 
promotions and customer bonuses, where 
applicable. The instrument is subsequently 
remeasured when the result of the 
transaction is known and the amount 
payable is confirmed. This movement may 
be a gain or a loss. Gains and losses are 
offset on the basis that they arise from 
similar transactions. Such gains and 
losses are recorded in revenue. 

170

(b) Gaming win – Slots and other 
digital products
Revenue for bingo is net of customer 
contribution to prizes but gross of company 
contributed prizes. It is net of any sales 
taxes but before deduction of gaming-
related duties. Revenue for poker represents 
the rake received. Revenue for other digital 
products, including interactive games, 
represents gaming win before deduction of 
gaming-related duties. The Group’s income 
earned from the above items is recognised 
when control of the goods or services are 
transferred to the customer and is within 
the scope of IFRS 15.

(c) Food, beverage and others
Revenue from food, beverage and other 
sales is recognised at the point of sale 
when control of the goods or services are 
transferred to the customer and is within 
the scope of IFRS 15.

1.5 Segment reporting
Operating segments are reported in 
a manner consistent with the internal 
reporting provided to the chief operating 
decision-makers. The chief operating 
decision-makers, who are responsible 
for allocating resources and assessing 
performance of the operating segments, 
have been identified as the senior 
management team (the composition 
of which is disclosed on page 94 and at 
www.rank.com), which makes strategic 
and operational decisions.

The Group reports five segments: 
Digital, Grosvenor venues, Mecca venues, 
Enracha venues and Central costs.

 – UK digital, Enracha digital, YoBingo 

and Stride is a single operating segment 
which is known as Digital,

 – Grosvenor venues cover all UK casinos, 
 – Mecca venues covers all UK bingo halls, 

and

 – Enracha venues covers all Spanish-

facing venues.

1.6 Non-current assets held for sale 
and discontinued operations
The Group classifies non-current assets 
and disposal of an asset as held for sale if 
their carrying amounts will be recovered 
principally through a sale transaction 
rather than through continuing use. 
Non-current assets are measured at the 
lower of their carrying amount and fair 
value less costs to sell. Costs to sell are the 
incremental costs directly attributable to 
the disposal of an asset, excluding finance 
costs and income tax expense.

The criteria for held for sale classification 
is regarded as met only when the sale is 
highly probable and the asset is available 
for immediate sale in its present condition. 
Actions required to complete the sale 
should indicate that it is unlikely that 
significant changes to the sale will be 
made or that the decision to sell will be 
withdrawn. Management must be 
committed to the plan to sell the asset and 
the sale expected to be completed within 
one year from the date of the classification.

Property, plant and equipment, right-of-
use assets and intangible assets are not 
depreciated or amortised once classified 
as held for sale.

Assets and liabilities classified as held for 
sale are presented separately as current 
items in the balance sheets.

Discontinued operations are excluded 
from the results of continuing operations 
and are presented as a single amount as 
profit or loss after tax from discontinued 
operations in the Group income statement.

1.7 Foreign currency translation
The consolidated and company financial 
statements are presented in UK sterling 
(‘the presentation currency’), which is also 
the Company’s functional currency. Items 
included in the financial statements of 
each of the Group’s entities are measured 
using the currency of the primary 
economic environment in which the entity 
operates (‘the functional currency’). 

(a) Transactions and balances 
Foreign currency transactions are 
translated into the functional currency 
using the exchange rates prevailing at the 
date of the transactions. Foreign exchange 
gains and losses resulting from the 
settlement of such transactions and from 
the translation at year-end exchange rates 
of monetary assets and liabilities 
denominated in foreign currencies are 
recognised in the Group income statement 
in finance costs or income.

The Rank Group PlcAnnual Report 2022(b) Group companies
The results and financial position of all the 
Group companies (none of which has the 
currency of a hyper-inflationary economy) 
that have a functional currency different 
from the presentation currency are 
translated into the presentation currency 
as follows:

In order for a financial asset to be 
classified and measured at amortised cost 
or fair value through OCI, it needs to give 
rise to cash flows that are ‘solely payments 
of principal and interest (‘SPPI’)’ on the 
principal amount outstanding. This 
assessment is referred to as the SPPI test 
and is performed at an instrument level.

(i) 

 assets and liabilities for each balance 
sheet presented are translated at the 
closing rate on the balance sheet date. 
The closing euro rate against UK 
sterling was 1.16 (30 June 2021: 1.16); 
(ii)    income and expenses for each income 
statement are translated at average 
exchange rates unless this average 
is not a reasonable approximation 
of the cumulative effect of the rates 
prevailing on the transaction dates, 
in which case income and expenses 
are translated at the rates prevailing 
on the dates of the transactions. The 
average euro rate against UK sterling 
was 1.21 (year ended 30 June 2021: 
1.13); and

(iii)   all resulting exchange differences are 

recognised as a separate component 
of equity.

When a foreign operation is sold, such 
exchange differences are recognised in 
the Group income statement, as part of the 
gain or loss on sale. Goodwill and fair 
value adjustments arising on the 
acquisition of a foreign entity are treated 
as assets and liabilities of the foreign 
entity and translated at the closing rate.

1.8 Financial assets
Financial assets within the scope of IFRS 9 
are classified as financial assets at initial 
recognition, as subsequently measured at 
amortised cost, fair value through other 
comprehensive income (‘OCI’), and fair 
value through profit or loss.

The classification of financial assets 
at initial recognition depends on the 
financial asset’s contractual cash flow 
characteristics and the Group’s business 
model for managing them. The Group 
initially measures a financial asset at its 
fair value plus, in the case of a financial 
asset not at fair value through profit or 
loss, transaction costs.

For purposes of subsequent measurement, 
financial assets are classified in two 
categories:

 – Financial assets designated at fair 

value through OCI with no recycling 
of cumulative gains and losses upon 
derecognition (equity instruments); and

 – Financial assets at fair value through 

profit or loss.

(a) Financial assets designated 
at fair value through OCI (equity 
instruments)
Upon initial recognition, the Group can 
elect to classify irrevocably its equity 
investments as equity instruments 
designated at fair value through OCI 
when they meet the definition of equity 
under IAS 32 Financial Instruments: 
Presentation and are not held for trading. 
The classification is determined on an 
instrument-by-instrument basis. Gains 
and losses on these financial assets are 
never recycled to profit or loss. Dividends 
are recognised as other income in the 
Group income statement when the right 
of payment has been established, except 
when the Group benefits from such 
proceeds as a recovery of part of the 
cost of the financial asset, in which case, 
such gains are recorded in OCI. Equity 
instruments designated at fair value 
through OCI are not subject to impairment 
assessment. The Group elected to classify 
its non-listed equity investments under 
this category.

(b) Financial assets at fair value 
through profit or loss
Financial assets at fair value through profit 
or loss include financial assets held for 
trading, financial assets designated upon 
initial recognition at fair value through 
profit or loss, or financial assets 
mandatorily required to be measured at 
fair value. Financial assets are classified 
as held for trading if they are acquired for 
the purpose of selling or repurchasing in 
the near term. Financial assets with cash 
flows that are not solely payments of 
principal and interest are classified and 
measured at fair value through profit or 
loss, irrespective of the business model. 
Financial assets at fair value through profit 
or loss are carried in the Balance sheet at 
fair value with net changes in fair value 
recognised in the Group income statement.

Derecognition
A financial asset (or, where applicable, 
a part of a financial asset or part of a group 
of similar financial assets) is primarily 
derecognised (i.e. removed from the 
Group’s Balance sheet) when:

 – The rights to receive cash flows from 

the asset have expired; or

 – The Group has transferred its rights to 
receive cash flows from the asset or has 
assumed an obligation to pay the 
received cash flows in full without 
material delay to a third party.

1.9 Financial liabilities
Financial liabilities within the scope of 
IFRS 9 are classified, at initial recognition, 
as financial liabilities at fair value through 
profit or loss, loans and borrowings 
or payables. All financial liabilities are 
recognised initially at fair value and, 
in the case of loans and borrowings and 
payables, net of directly attributable 
transaction costs. The Group and 
company’s financial liabilities include 
trade and other payables, loans and 
borrowings including bank overdrafts 
and financial guarantee contracts.

The subsequent measurement of financial 
liabilities depends on their classification, 
as described below:

(a) Financial liabilities at fair value 
through profit or loss
Financial liabilities at fair value through 
profit or loss include financial liabilities 
held for trading and financial liabilities 
designated upon initial recognition as 
at fair value through profit or loss. Gains 
or losses on liabilities held for trading 
are recognised in the Group income 
statement. Financial liabilities designated 
upon initial recognition at fair value 
through profit or loss are designated at the 
initial date of recognition, and only if the 
criteria in IFRS 9 are satisfied. 

(b) Financial liabilities at amortised 
cost (loans and borrowings)
After initial recognition, interest-bearing 
loans and borrowings are subsequently 
measured at amortised cost using the 
effective interest rate (‘EIR’) method. 
Gains and losses are recognised in the 
Group income statement when the 
liabilities are derecognised as well as 
through the EIR amortisation process. 
Amortised cost is calculated by taking 
into account any discount or premium 
on acquisition and fees or costs that are 
an integral part of the EIR. The EIR 
amortisation is included as finance costs 
in the Group income statement.

171

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

1 General information and 
accounting policies (continued)
(c) Financial guarantee contracts 
(Company only)
Financial guarantee contracts issued 
by the Company are those contracts that 
require a payment to be made to 
reimburse the holder for a loss it incurs 
because the specified debtor fails to make 
a payment when due in accordance with 
the terms of a debt instrument. Financial 
guarantee contracts are initially measured 
at fair value by applying the estimated 
probability of default to the cash outflow 
should default occur and subsequently 
amortising over the expected length of the 
guarantee, to the extent that the guarantee 
is not expected to be called. Subsequently, 
the liability is measured at the higher of 
the best estimate of the expenditure 
required to settle the present obligation 
at the reporting date or the amount 
recognised less cumulative amortisation.

Derecognition
A financial liability is derecognised 
when the obligation under the liability 
is discharged or cancelled or expires. 
When an existing financial liability is 
replaced by another from the same 
lender on substantially different terms, 
or the terms of an existing liability are 
substantially modified, such an exchange 
or modification is treated as the 
derecognition of the original liability 
and the recognition of a new liability. 
The difference in the respective carrying 
amounts is recognised in the Group 
income statement.

Offsetting of financial instruments
Financial assets and financial liabilities 
are offset and the net amount is reported 
in the Balance sheet if there is a currently 
enforceable legal right to offset the 
recognised amounts and there is an 
intention to settle on a net basis, to realise 
the assets and settle the liabilities 
simultaneously.

172

The lease payments are discounted using 
the interest rate implicit in the lease. 
If that rate cannot be determined, the 
lessee’s incremental borrowing rate is 
used, being the rate that the lessee would 
have to pay to borrow the funds necessary 
to obtain an asset of similar value in a 
similar economic environment with 
similar terms and conditions.

Right-of-use assets, where applicable, are 
measured at cost comprising the following:

 – The amount of the initial measurement 

of lease liability;

 – Any lease payments made at or before 
the commencement date less any lease 
incentives received; and
 – Any initial direct costs.

The depreciation period for the right-of-
use asset is from the lease commencement 
date to the earlier of the end of the lease 
term or the end of the useful life of the 
asset, as follows:

 – Land and buildings up to 32 years; and 
 – Fleet and machines up to 5 years.

Payments associated with short-term 
leases and leases of low-value assets are 
recognised on a straight-line basis as an 
expense in the Group income statement. 
Short-term leases are leases with a lease 
term of 12 months or less. In determining 
the lease term, management considers all 
facts and circumstances that create an 
economic incentive to exercise an 
extension option. Extension options are 
only included in the lease term if the lease 
is reasonably certain to be extended (or not 
terminated). The assessment is reviewed if 
a significant event or a significant change 
in circumstances occurs which affects this 
assessment and that is within the control 
of the Group as a lessee.

Where appropriate the Group will sub-let 
properties which are vacant in order to 
derive lease income, which is shown net 
of lease costs.

1.10 Leases
The Group leases various properties 
and equipment. Rental contracts are made 
for various fixed periods. Lease terms are 
negotiated on an individual basis and 
contain a wide range of different terms 
and conditions. The lease agreements 
do not impose any covenants, but leased 
assets may not be used as security for 
borrowing purposes.

The Group assesses at contract inception 
whether a contract is, or contains, a lease. 
That is, if the contract conveys the right to 
control the use of an identified asset for a 
period of time in exchange for consideration.

Leases are recognised as a right-of-use 
asset and a corresponding liability at the 
date at which the leased asset is available 
for use by the Group. Each lease payment 
is allocated between the liability and 
finance cost. The finance cost is charged 
to the Group income statement over the 
lease period so as to produce a constant 
periodic rate of interest on the remaining 
balance of the liability for each period. The 
right-of-use asset is depreciated over the 
shorter of the asset’s useful life and the 
lease term on a straight-line basis.

Assets and liabilities arising from a lease 
are initially measured on a present value 
basis. Lease liabilities, where applicable, 
include the net present value of the 
following lease payments:

 – Fixed payments (including in-substance 

fixed payments), less any lease 
incentives receivable;

 – Variable lease payments that are based 

on an index or a rate;

 – Amounts expected to be payable by the 
lessee under residual value guarantees;
 – The exercise price of a purchase option 
if the lessee is reasonably certain to 
exercise that option; and

 – Payments of penalties for terminating 
the lease, if the lease term reflects the 
lessee exercising that option.

Variable lease payments that are not based 
on an index or a rate are not part of the 
lease liability, but they are recognised 
in the Group income statement when the 
event or condition that triggers those 
payments occurs.

The carrying amount of lease liabilities 
is remeasured if there is a modification, 
a change in the lease term, a change in 
the lease payments or a change in the 
assessment of an option to purchase the 
underlying asset.

The Rank Group PlcAnnual Report 20221.11 Provisions, contingent liabilities 
and regulatory matters 
Provisions are recognised when the 
Group has a present legal or constructive 
obligation as a result of past events, it is 
more likely than not that an outflow of 
resources will be required to settle the 
obligation and the amount can be reliably 
estimated. Provisions are measured at the 
best estimate of the expenditures required 
to settle the obligation. If the effect of the 
time value of money is material, provisions 
are discounted using a pre-tax rate that 
reflects, where appropriate, the risks 
specific to the liability. Where discounting 
is used, the increase in the provision due 
to the passage of time is recognised as 
a finance cost.

Contingent liabilities are possible 
obligations and present obligations 
that are not probable or not reliably 
measurable. Contingent liabilities are 
disclosed but not accounted. However, 
disclosure is not required if payment is 
remote. The Group’s policy is to engage 
collaboratively with regulators and 
address any concerns raised as soon as 
possible. The Group takes legal advice, 
as appropriate, as to the manner in which 
it should respond to matters raised and 
the potential outcome. However, for the 
majority of these matters, the Board is 
unable to quantify reliably the likelihood, 
timing and outflow of funds that may 
result, if any. For material matters where 
an outflow of funds is probable and can 
be measured reliably based on the latest 
information available at the reporting date, 
amounts have been recognised in the 
consolidated and company financial 
statements within Provisions.

1.12 Property, plant and equipment
Property, plant and equipment is stated 
at cost, net of accumulated depreciation 
and impairment. Such cost includes 
expenditure that is directly attributable 
to the acquisition of the items. Subsequent 
costs are included in the asset’s carrying 
amount or recognised as a separate asset, 
as appropriate, only when it is probable that 
future economic benefits associated with 
the item will flow to the Group and the cost 
of the item can be measured reliably. All 
other repairs and maintenance are charged 
to the income statement during the 
financial period in which they are incurred. 

Depreciation is calculated on assets using 
the straight-line method to allocate their 
cost less residual values over their 
estimated useful lives, as follows: 

 – Freehold and 

leasehold property
 – Refurbishment of 

property

 – Fixtures, fittings, 

plant and 
machinery

50 years or 
lease term if less
5 to 20 years or 
lease term 

3 to 20 years

Land is not depreciated.

Residual values and useful lives are 
reviewed at each balance sheet date, and 
adjusted prospectively, if appropriate.

An item of property, plant and equipment 
is derecognised upon disposal or when 
no future economic benefits are expected 
from its use or disposal. Any gain or loss 
arising on derecognition of the asset 
(calculated as the difference between the 
net disposal proceeds and the carrying 
amount of the asset) is included in the 
income statement.

Pre-opening costs are expensed to the 
Group income statement as incurred.

Assets under construction included in 
property, plant and equipment are amounts 
relating to expenditure for assets in the 
course of construction.

1.13 Intangible assets
(a) Goodwill
Goodwill represents the excess of the fair 
value of the consideration transferred over 
the fair value of the Group’s share of the 
net identifiable assets less the liabilities 
assumed at the date of acquisition. Goodwill 
on acquisitions is included in intangible 
assets. Goodwill is tested annually for 
impairment and is allocated to the relevant 
cash-generating unit or group of cash-
generating units for the purpose of 
impairment testing. A cash-generating unit 
is the smallest identifiable group of assets 
that generates cash inflows, that are largely 
independent of the cash inflows from other 
assets or groups of assets. After initial 
recognition, goodwill is measured at cost 
less any accumulated impairment losses.

(b) Casino and other gaming 
licences and concessions
The Group capitalises acquired casino and 
other gaming licences and concessions. 
Management believes that casino and 
other gaming licences, with the exception 
of seven (7) venues in Enracha, have 
indefinite lives as there is no foreseeable 
limit to the period over which the licences 
are expected to generate net cash inflows 
and each licence holds a value outside the 
property in which it resides. Each licence 
is reviewed annually for impairment. 

(c) Software and development
Costs that are directly associated with the 
production and development of identifiable 
and unique software products controlled 
by the Group, and that are expected to 
generate economic benefits exceeding 
costs beyond one year, are recognised 
as intangible assets for both externally 
purchased and internally developed 
software. Direct costs include specific 
employee costs for software development.

Software acquired as part of a business 
combination is recognised at fair value 
at the date of acquisition.

Costs associated with maintaining 
computer software programmes are 
recognised as an expense as incurred. 

(d) Brands
Represents the fair value of brands and 
trademark assets acquired in business 
combinations at the acquisition date.

(e) Customer relationships
Represents the fair value of customer 
relations acquired in business 
combinations at the acquisition date.

Amortisation is recognised on a straight-
line basis over the estimated useful life 
of intangible assets unless such lives are 
indefinite. The estimated useful lives 
are as follows:

 – Casino and other 
gaming licences

 – Software and 
development

 – Brands
 – Customer 

relationships

10 years or 
indefinite

3 to 5 years
10 years

4 years

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Continued

1 General information and 
accounting policies (continued)
1.14 Impairment or subsequent 
reversal of previously recognised 
impairment for non-financial assets 
Assets that have an indefinite useful life are 
not subject to depreciation or amortisation 
and are tested annually for impairment. 
Assets that are subject to depreciation or 
amortisation are reviewed for impairment 
whenever events or changes in 
circumstances indicate that the carrying 
amount may not be recoverable or where 
they indicate a previously recognised 
impairment may no longer be required. 

An impairment loss is recognised as 
the amount by which an asset’s carrying 
amount exceeds its recoverable amount. 
The recoverable amount is the higher of an 
asset’s fair value less costs of disposal and 
value in use. For the purposes of assessing 
impairment, assets are grouped at the 
lowest levels for which there are separately 
identifiable cash inflows (cash-generating 
units). The expected cash flows generated 
by the assets are discounted using 
appropriate discount rates that reflect the 
time value of money and risks associated 
with the groups of assets.

If an impairment loss is recognised, 
the carrying amount of the asset 
(cash-generating unit) is reduced to its 
recoverable amount. An impairment loss 
is recognised as an expense in the Group 
income statement immediately.

Any impairment is allocated pro-rata 
across all assets in a cash-generating unit 
unless there is an indication that a class 
of asset should be impaired in the first 
instance or a fair market value exists for 
one or more assets. Once an asset has 
been written down to its fair value less 
costs of disposal then any remaining 
impairment is allocated equally amongst 
all other assets. 

Where an impairment loss subsequently 
reverses, the carrying amount of the asset 
(cash-generating unit) is increased to the 
revised estimate of its recoverable amount, 
but only to the extent that the increased 
carrying amount does not exceed the 
carrying amount that would have been 
determined had no impairment loss been 
recognised for the asset (cash-generating 
unit) in prior years. Reversals are allocated 
pro-rata across all assets in the cash-
generating unit unless there is an indication 
that a class of asset should be reversed 
in the first instance or a fair market value 
exists for one or more assets. A reversal 
of an impairment loss is recognised in the 
Group income statement immediately.

174

No expense is recognised for awards that 
do not ultimately vest, except for equity-
settled transactions where vesting is 
conditional upon a market or non-vesting 
condition, which are treated as vesting 
irrespective of whether or not the market 
or non-vesting condition is satisfied, 
provided that service conditions are 
also satisfied.

Where the terms of an equity-settled 
transaction award are modified, the 
minimum expense recognised is the 
expense as if the terms had not been 
modified, if the original terms of the 
award are met. An additional expense 
is recognised for any modification that 
increases the total fair value of the 
share-based payment transaction or is 
otherwise beneficial to the employee as 
measured at the date of modification.

Where an equity-settled award is 
cancelled, it is treated as if it vested on the 
date of cancellation, and any expense not 
yet recognised for the award is recognised 
immediately. This includes any award 
where non-vesting conditions within the 
control of either the entity or the employee 
are not met. However, if a new award is 
substituted for the cancelled award, and 
designated as a replacement award on the 
date that it is granted, the cancelled and 
new awards are treated as if they were a 
modification of the original award, as 
described in the previous paragraph. All 
cancellations of equity-settled transaction 
awards are treated equally, regardless of 
whether the entity or the employee cancels 
the award.

The dilutive effect of outstanding options 
is reflected as additional share dilution 
in the computation of diluted earnings 
per share.

The proceeds received net of any directly 
attributable transaction costs are credited 
to share capital (nominal value) and share 
premium when the options are exercised.

(c) Bonus plans
The Group recognises a liability in respect 
of the best estimate of bonuses payable 
where contractually obliged to do so or 
where a past practice has created a 
constructive obligation.

An impairment loss recognised for goodwill 
is never reversed in subsequent periods. 

1.15 Employee benefit costs 
(a) Pension obligations
The Group operates a defined contribution 
plan under which the Group pays fixed 
contributions to a separate entity. The 
Group has no further payment obligations 
once the contributions have been paid. The 
contributions are recognised as employee 
benefit expense when they are due.

The Group also has an unfunded pension 
commitment relating to three former 
Executives of the Group. The amount 
recognised in the balance sheet in respect 
of the commitment is the present value 
of the obligation at the balance sheet date, 
together with adjustment for actuarial 
gains or losses. The Group recognises 
actuarial gains and losses immediately 
in the Group statement of other 
comprehensive income. The interest cost 
arising on the commitment is recognised 
in net finance costs.

(b) Share-based compensation
The Group operates share-based payment 
schemes for employees of its subsidiaries 
whereby the Company makes awards 
of its own shares to employees of its 
subsidiaries, and as such recognises an 
increase in the cost of investment in its 
subsidiaries equivalent to the equity-
settled share-based payment charge 
recognised in its subsidiaries’ financial 
statements, with the corresponding credit 
being recognised directly in equity.

The cost of equity-settled transactions 
with employees for awards is measured 
by reference to the fair value at the date 
on which they are granted. The fair value 
is determined by using an appropriate 
pricing model. 

The cost of equity-settled transactions is 
recognised, together with a corresponding 
increase in equity, over the period in 
which the performance and/or service 
conditions are fulfilled (the vesting 
period). The cumulative expense 
recognised for equity-settled transactions 
at each reporting date until the vesting 
date reflects the extent to which the 
vesting period has expired and the Group’s 
best estimate of the number of equity 
instruments that will ultimately vest. 
The income statement expense or credit 
for a period represents the movement in 
cumulative expense recognised as at the 
beginning and end of that period.

The Rank Group PlcAnnual Report 20221.19 Share capital
Ordinary shares are classified as equity. 

1.20 Dividends
Dividends proposed by the Board of 
Directors and unpaid at the period end are 
not recognised in the financial statements 
until they have been approved by 
shareholders at the Annual General 
Meeting. Interim dividends are recognised 
when paid.

1.21 Separately disclosed items
The Group separately discloses those 
items which are required to give a full 
understanding of the Group’s financial 
performance and aid comparability of 
the Group’s result between periods. Such 
items are considered by the Directors to 
require separate disclosure due to their 
size or nature in relation to the Group. 

1.22 Government grants
Government grants are recognised where 
there is reasonable assurance that the 
grant will be received, and all attached 
conditions will be complied with. When 
the grant relates to an expense item, it 
is recognised as income on a systematic 
basis over the periods that the related 
costs, for which it is intended to 
compensate, are expensed.

1.16 Cash and short-term deposits 
Cash comprises cash in hand and balances 
with banks and on-demand deposits. 
Short-term deposits are short term, 
highly liquid investments that are readily 
convertible to known amounts of cash. 
They include short-term deposits 
originally purchased with maturities 
of three months or less.

1.17 Inventories 
Inventories are valued at the lower of cost 
and net realisable value. Cost of inventory 
is determined on a ‘first-in, first-out’ basis.

The cost of finished goods comprises 
goods purchased for resale.

(b) Deferred tax
Deferred tax is provided using the liability 
method on temporary differences arising 
between the tax bases of assets and 
liabilities and their carrying amounts in the 
financial statements. However, if deferred 
tax arises from the initial recognition of an 
asset or liability in a transaction, other than 
a business combination, that at the time of 
the transaction affects neither accounting 
nor taxable profit or loss, it is not accounted 
for. Deferred tax is determined using tax 
rates (and laws) that have been enacted or 
substantively enacted by the balance sheet 
date and are expected to apply when the 
related deferred tax asset is realised or 
the deferred tax liability is settled.

Net realisable value is the estimated selling 
price in the ordinary course of business. 
When necessary, provision is made for 
obsolete and slow-moving inventories.

Deferred tax assets are recognised to the 
extent that it is probable that future taxable 
profit will be available against which the 
temporary differences can be utilised.

1.18 Taxation
(a) Current tax
Current tax assets and liabilities for the 
current and prior periods are measured 
as the amount expected to be paid or to 
be recovered from the taxation authorities. 
The tax rates and tax laws used to compute 
the amount are those that are enacted, or 
substantively enacted, by the reporting date.

Current tax relating to items recognised 
directly in equity is recognised in equity 
and not the income statement.

Management evaluates positions taken in 
the tax returns with respect to situations 
in which applicable tax regulations are 
subject to interpretation at each reporting 
date and establishes provisions where 
appropriate.

Deferred tax assets and liabilities are 
offset when there is a legally enforceable 
right to set off current taxation assets 
against current taxation liabilities and it is 
the intention to settle these on a net basis.

Deferred tax is provided on temporary 
differences arising on investments in 
subsidiaries, except where the timing of 
the reversal of the temporary difference is 
controlled by the Group and it is probable 
that the temporary difference will not 
reverse in the foreseeable future.

(c) Sales tax
Revenues, expenses and assets are 
recognised net of the amount of sales 
tax except:

 – Where the sales tax incurred on a 

purchase of assets or services is not 
recoverable from the taxation authority, 
in which case the sales tax is recognised 
as part of the cost of acquisition of the 
asset or as part of the expense item 
as applicable; and

 – For receivables and payables that 

are stated with the amount of sales 
tax included.

The net amount of sales tax recoverable 
from, or payable to, the taxation authority 
is included as part of receivables or 
payables in the balance sheet.

175

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

2 Segmental reporting
(a) Segment information – operating segments

Continuing operations
Revenue
Other operating income
Underlying operating profit (loss)
Separately disclosed items
Segment result
Finance costs
Finance income
Other financial gain
Profit before taxation
Taxation
Profit for the year from continuing operations
Other segment items – continuing operations
Capital expenditure
Depreciation and amortisation
SDI from continuing operations
VAT claim – net of costs
Impairment charges
Impairment reversals
Property-related provisions
Amortisation of acquired intangible assets
Closure of venues
Integration costs
Gain on remeasurement of previously existing 
interest in joint venture
Business transformation costs
Acquisition and disposal costs

Continuing operations
Revenue
Other operating income
Underlying operating profit (loss)
Separately disclosed items
Segment result
Finance costs
Finance income
Other financial losses
Loss before taxation
Taxation
Loss for the year from continuing operations
Other segment items – continuing operations
Capital expenditure
Depreciation and amortisation
SDI from continuing operations
Integration costs
Amortisation of acquired intangible assets
Property-related provisions
Business transformation costs
Closure of venues 
Gaming duty refund

176

Year ended 30 June 2022

Grosvenor 
Venues
£m

Mecca 
Venues
£m

Enracha 
Venues
£m

Central 
Costs
£m

296.6
2.6
45.1
15.5
60.6

134.0
1.0
(0.8)
34.4
33.6

30.1
–
7.5
7.6
15.1

–
–
(30.7)
(0.7)
(31.4)

(14.0)
(32.4)

29.8
(26.9)
13.3
–
–
(0.7)
–

–
–
–

(8.0)
(15.1)

47.7
(20.9)
–
10.4
–
(2.8)
–

–
–
–

(1.1)
(1.3)

–
–
8.7
–
–
(1.1)
–

–
–
–

(2.3)
(5.4)

(0.4)
–
–
–
–
– 
–

–
(0.3)
–

Year ended 30 June 2021

Grosvenor 
Venues
£m

Mecca 
Venues
£m

Enracha 
Venues
£m

Central 
Costs
£m

79.2
45.3
(40.7)
13.3
(27.4)

55.5
18.2
(18.9)
(3.8)
(22.7)

17.5
0.3
(0.2)
(0.6)
(0.8)

–
0.6
(27.9)
(2.8)
(30.7)

(2.3)
(32.9)

–
–
0.5
(0.8)
–
13.6

(2.1)
(16.4)

–
–
(0.7)
(1.0)
(2.1) 
–

(1.0)
(1.5)

–
–
–
(0.6)
–
–

(3.5)
(5.8)

(0.3)
–
–
(2.5)
–
–

Digital
£m

183.3
–
18.7
(14.5)
4.2

(15.2)
(13.2)

–
–
–
–
(11.7)
–
(2.8)

0.8
(0.7)
(0.1)

Digital
£m

177.4
–
3.2
(14.5)
(11.3)

(13.3)
(13.7)

(2.0)
(11.8)
–
(0.7)
–
–

Total 
£m

644.0
3.6
39.8
42.3
82.1
(13.1)
0.1
5.2
74.3
(16.9)
57.4

(40.6)
(67.4)

77.1
(47.8)
22.0
10.4
(11.7)
(4.6)
(2.8)

0.8
(1.0)
(0.1)

Total 
£m

329.6
64.4
(84.5)
(8.4)
(92.9)
(14.0)
0.1
(0.5)
(107.3)
10.4
(96.9)

(22.2)
(70.3)

(2.3)
(11.8)
(0.2)
(5.6)
(2.1)
13.6

The Rank Group PlcAnnual Report 2022The Group reports segmental information on the basis by which the chief operating decision-makers utilise internal reporting within 
the business. 

Following the sale of its Blankenberge Casino in Belgium in the prior year, Management refined the previously reported ‘International 
Venues’ segment to ‘Enracha Venues’ which solely operates in Spain. 

Other operating income for both periods related to Government grants received from reimbursement of employee costs relating to staff 
furloughed due to COVID-19 under the Coronavirus Job Retention Scheme, Local Restrictions Support Grants and Restart Grants to 
support businesses during national lockdown periods and periods of local restrictions.

Assets and liabilities have not been segmented as this information is not provided to the chief operating decision-makers on a regular 
basis.

Capital expenditure comprises cash expenditure on property, plant and equipment and other intangible assets. 

(b) Geographical information 
The Group operates in three main geographical areas (UK, Continental Europe and Rest of World). 

(i) Revenue from customers by geographical area based on location of customer 

UK
Continental Europe
Rest of World
Total revenue

(ii) Non-current assets by geographical area based on location of assets

UK
Continental Europe
Total non-current assets

With the exception of the UK, no individual country contributed more than 15% of consolidated sales or assets.

(c) Total revenue and profit from operations

Year ended 
30 June 
2022 
£m
588.7
51.0
4.3
644.0

Year ended 
30 June 
2021 
£m
286.7
38.6
4.3
329.6

As at
30 June 
2022 
£m
641.3
75.1
716.4

As at
30 June 
2021 
£m
693.7
65.6
759.3

From continuing operations
From discontinued operations

(d) Total revenue by income stream

Revenue recognised under IFRS 9
Gaming win – Casino
Revenue recognised under IFRS 15
Gaming win – Bingo
Gaming win – Poker
Gaming win – other digital products
Food and beverage
Other
Total revenue recognised under IFRS 15
Total revenue

177

Revenue

Profit

Year ended 
30 June 
2022 
£m
644.0
–
644.0

Year ended 
30 June 
2021 
£m
329.6
4.6
334.2

Year ended 
30 June 
2022 
£m
57.4
8.8
66.2

Year ended 
30 June 
2021 
£m
(96.9)
24.9
(72.0)

Note

8

Year ended 
30 June 
2022 
£m

Year ended 
30 June 
2021 
£m

496.8

79.5
19.1
4.3
39.0
5.3
147.2
644.0

237.2

65.8
5.6
4.3
11.4
5.3
92.4
329.6

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

2 Segmental reporting (continued)
(e) Total cost analysis by segment
To increase transparency, the Group has decided to include additional disclosure analysing total costs by type and segment. 
A reconciliation of total costs, before SDI, by type and segment is as follows:

Employment and related costs
Taxes and duties
Direct costs
Depreciation and amortisation
Marketing
Property costs
Other
Total costs before SDI
Cost of sales
Operating costs
Total costs before SDI

Employment and related costs
Taxes and duties
Direct costs
Depreciation and amortisation
Marketing
Property costs
Other
Total costs before SDI
Cost of sales
Operating costs
Total costs before SDI

Grosvenor 
Venues 
£m
103.9
60.5
23.6
32.4
5.9
8.7
19.1
254.1

Year ended 30 June 2022

Mecca 
Venues 
£m
43.0
25.1
19.9
15.1
5.8
4.5
22.4
135.8

Enracha 
Venues 
£m
14.6
1.6
2.4
1.3
1.7
0.6
0.4
22.6

Central 
Costs 
£m
19.9
1.4
–
5.4
0.1
1.7
2.2
30.7

Year ended 30 June 2021

Grosvenor 
Venues 
£m
85.1
21.4
10.6
32.9
2.0
3.4
9.8
165.2

Mecca Venues 
£m
38.5
14.4
8.8
16.4
3.5
0.2
10.8
92.6

Enracha 
Venues 
£m
11.4
1.5
2.5
1.5
0.3
0.5
0.3
18.0

Central Costs 
£m
19.5
0.6
–
5.8
–
1.6
1.0
28.5

Digital 
£m
24.3
40.5
48.1
13.2
33.2
0.5
4.8
164.6

Digital 
£m
20.5
42.2
53.0
13.7
35.4
0.9
8.5
174.2

Total 
£m
205.7
129.1
94.0
67.4
46.7
16.0
48.9
607.8
386.5
221.3
607.8

Total 
£m
175.0
80.1
74.9
70.3
41.2
6.6
30.4
478.5
305.4
173.1
478.5

The Group reports segmental information on the basis by which the chief operating decision-makers utilise internal reporting within 
the business. 

3 Profit for the year – analysis by nature
The following items have been charged in arriving at the profit (loss) for the year before financing and taxation from continuing 
operations:

Employee benefit expense
Cost of inventories recognised as expense
Amortisation of intangibles 
Depreciation
 – owned assets (including £23.5m (year ended 30 June 2021: £27.7m) within cost of sales)
 – right-of-use assets (including £24.9m (year ended 30 June 2021: £22.2m) within cost of sales)
Operating lease rentals payable – sub-lease income
Assets written off
SDI – operating (income) costs (see note 4)
Auditors’ remuneration for audit services

Year ended 
30 June 
2022 
£m
189.9
18.7
15.4

Year ended 
30 June 
2021 
£m
166.6
6.4
16.2

25.4
26.6
–
–
(42.3)
1.0

29.9
23.8
0.1
0.5
8.4
0.8

178

The Rank Group PlcAnnual Report 2022In the year, the Group’s auditors, Ernst & Young LLP, including its network firms, earned the following fees:

Audit services
 – Fees payable to the Company’s auditor for the parent company and consolidated financial statements
Other services
 – Fees payable for the review of Group’s interim consolidated financial statements

Year ended 
30 June 
2022 
£m

Year ended 
30 June 
2021 
£m

1.0

–
1.0

0.8

–
0.8

£35,000 (year ended 30 June 2021: £35,000) of the audit fees related to the parent company.

It is the Group’s policy to balance the need to maintain auditor independence with the benefit of taking advice from the leading firm 
in the area concerned and the desirability of being efficient.

4 Separately disclosed items (SDIs)

Continuing operations
VAT claim – net of costs
Impairment charges
Impairment reversals
Property-related provision
Amortisation of acquired intangible assets
Closure of venues
Integration costs
Gain on remeasurement of previously existing interest in joint venture
Business transformation costs
Acquisition and disposal related costs
Gaming duty refund
Separately disclosed items1
Interest on VAT claim
Taxation
Separately disclosed items relating to continuing operations1
Separately disclosed items relating to discontinued operations1
Profit on disposal of business
Taxation
Total separately disclosed items1 

Year ended 
30 June 
2022 
£m

Year ended 
30 June 
2021 
£m

Note

11, 12, 13
11, 12, 13
24

35

35

5
6

77.1
(47.8)
22.0
10.4
(11.7)
(4.7)
(2.8)
0.8
(0.9)
(0.1)
–
42.3
5.6
(10.5)
37.4

8.8
–
46.2

–
–
–
(0.2)
(11.8)
(2.1)
(2.3)
–
(5.6)
–
13.6
(8.4)
–
0.3
(8.1)

23.8
–
15.7

1.  It is Group policy to reverse separately disclosed items in the same line as they were originally recognised.

VAT claim
On 30 June 2021, the Group was informed that the First-tier Tribunal (‘FTT’) had allowed the appeal of the Group on its claim to 
be refunded VAT paid on the takings from gaming machines during the period April 2006 to January 2013. Whilst this is a positive 
decision for the Group, HMRC have a number of avenues of appeal before this matter reaches a definitive conclusion, beginning with 
an initial 56-day period from the date of decision in which to lodge an appeal and agree the exact guarantee of the claim with the 
Group. Due to this, the transaction was disclosed as contingent assets in the Group’s Annual Report for the year ending 30 June 2021.

On 2 December 2021, the refund has been received in relation to this claim comprising £77.5m principal and interest of £5.6m, 
with costs directly incurred amounting to £0.4m. This confirms the closure of the claim and the Group assessed no further appeal 
opportunities to any parties.

This is a material, one-off amount and as such has been excluded from underlying results.

179

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

4 Separately disclosed items (continued)
Impairment charges and reversals
During the year, the Group recognised impairment charges of £47.8m relating to Grosvenor venues and Mecca clubs. The impairments 
were recognised for various reasons, including lower than anticipated performance post-pandemic, low level of forecast earnings, 
or a decision to close venues.

During the year, the Group also recognised a reversal of previously impaired assets of £22.0m relating to Grosvenor venues and 
Enracha venues. The reversals were driven by better than anticipated performance and improved outlook in the identified Grosvenor 
and Enracha venues.

The impairment and impairment reversals are material, non-cash and non-operational related items and as such, have been excluded 
from underlying results.

Property-related provisions
In prior years and as a result of the COVID-19 lockdown, the Group determined it was probable that they will be required to make 
payments under a property arrangement for which the liability will revert to the Group if the tenant defaults. A provision of £10.4m was 
recognised, being the present value of the amount expected to be paid over the remaining term of the lease.

During the current year, the Group have re-considered this provision in light of the current circumstances and situation for both 
the Group, the guarantors and the property tenants. It was determined that payment is no longer probable and therefore, the provision 
was released in full. 

This is a material, one-off provision and as such has been excluded from underlying results consistent with the original recognition 
of the provision.

Amortisation of acquired intangible assets
Acquired intangible assets are amortised over the life of the assets with the charge being included in the Group’s reported 
amortisation expense. Given these charges are material and non-cash in nature, the Group’s underlying results have been adjusted 
to exclude the amortisation expense of £11.7m (2021: £11.8m) relating to the acquired intangible assets of Stride, YoBingo and Rialto.

Closure of venues 
During the current year, the Group made the decision to close a number of Mecca venues. £4.7m (2021: £2.1m) of costs relating to these 
venues, including dilapidation repairs to which the assets were previously impaired and redundancy costs directly attributed to these 
venues, had been expensed during the year. 

These are material costs incurred outside of usual business activities and as such have been excluded from underlying results.

Integration costs 
During the year, £2.8m of costs (2021: £2.3m) have been excluded from underlying operating results of the Group. These costs 
have been incurred to ready the RIDE proprietary platform, acquired in the Stride acquisition, to migrate the legacy Rank brands. 
Meccabingo.com successfully migrated in January 2022 and grosvenorcasino.com is expected to migrate in September.

Costs directly associated with the integration of business acquisitions are charged to the Group income statement. Such items are 
material, infrequent in nature and are not considered to be part of the underlying business performance. 

Gain on remeasurement of previously existing interest in joint venture 
During the year, a gain of £0.8m was recognised on the remeasurement of the previously existing interest in a joint venture following 
the completion of the purchase of Rank Interactive Limited (previously Aspers Online Limited), see note 35.

The gain is infrequent in nature and does not represent underlying performance and has been excluded from underlying results.

Business transformation costs
This was a multi-year change programme for the Group focused around revenue growth, cost savings, efficiencies and ensuring the 
key enablers are in place. The transformation programme was started in January 2019 and is now expected to complete by 30 June 2023 
extended from the previously targeted completion date of 31 December 2021 due to COVID-19.

The multi-year change programme is a material, infrequent programme and is not considered to be part of the underlying business 
performance.

Acquisition and disposal related costs
Acquisition and disposal related costs include non-recurring costs to professional firms that have resulted from acquisition or potential 
disposal of subsidiary. This has been presented as an SDI due to its one-off nature.

180

The Rank Group PlcAnnual Report 2022Gaming duty refund
During the prior year, the Group successfully concluded the legal process to reclaim gaming duty on casino chips provided by the 
casino to the player free of charge relating to the period from 2006 to 2013. This followed a judgement for another casino operator, 
which stated that free chips should not be included in the calculation of gross gaming yield for gaming duty purposes. The amount 
recognised of £13.6m was the gaming duty claim of £13.3m plus interest received of £0.3m. 

These have been removed from underlying operating results as they are material, infrequent in nature and do not represent 
underlying performance. This income was classified within operating costs which is where the costs were previously deducted.

Profit on sale of business
Charges or credits associated with the disposal of part or all of a business may arise. Such disposals may result in one time impacts 
that in order to allow comparability means the Group removes the profit or loss from the underlying operating results. 

The Belgium casino sale was reported in the Annual Report and Accounts at 30 June 2021 at a profit of £23.8m. On 2 August 2021 
and subsequent to the sale, the Group was advised by the buyer of the outcome of a salary moderation case, the outcome for which 
was identified in the sale and purchase agreement as being retained in favour of the Group. This legal case has been found in favour 
of the Group and accordingly on 6 August 2021, the Group received additional proceeds of €3.7m and a further €6.3m on 29 June 2022. 
This has been recognised as an additional gain on sale of the subsidiary. 

The Group also made the decision to release £0.2m of the warranty provision associated with the Belgium casino sale due to passage 
of time, see note 24.

Taxation
The tax impact of all of the above items are also considered not to be part of the underlying operations of the Group.

5 Financing

Continuing operations
Finance costs:
Interest on debt and borrowings
Amortisation of issue costs on borrowings
Interest payable on leases
Total finance costs

Finance income:
Interest income on net investments in leases
Interest income on short-term bank deposits
Total finance income

Other financial losses

Total net financing charge before SDIs

SDI – interest on VAT claim 

Total net financing charge

Other financial losses include foreign exchange losses on loans and borrowings.

Year ended 
30 June 
2022 
£m

Year ended 
30 June 
2021 
£m

(4.5)
(1.9)
(6.7)
(13.1)

0.1
–
0.1

(4.0)
(2.2)
(7.8)
(14.0)

0.1
–
0.1

(0.4)

(0.5)

(13.4)

(14.4)

5.6

–

(7.8)

(14.4)

181

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

6 Taxation

Current income tax
Current income tax – UK
Current income tax – overseas
Current income tax on SDI
Amounts (under) over provided in previous period
Total current income tax (charge) credit
Deferred tax
Deferred tax – UK
Deferred tax – overseas
Restatement of deferred tax due to rate change
Deferred tax on SDI
Amounts over (under) provided in previous period
Total deferred tax (charge) credit (note 23)

Year ended 
30 June 
2022 
£m

Year ended 
30 June 
2021 
£m

(0.7)
(3.5)
(3.3)
(5.4)
(12.9)

0.2
(1.4)
(0.2)
(7.2)
4.6
(4.0)

6.7
(0.1)
(0.9)
1.4
7.1

4.9
2.7
(5.3)
1.2
(0.2)
3.3

Tax (charge) credit in the income statement

(16.9)

10.4

The tax on the Group’s profit before taxation differs from the standard rate of UK corporation tax in the period of 19.00% (year ended 
30 June 2021: 19.00%). The differences are explained below:

Year ended 
30 June 
2022 
£m
74.3
(14.1)

Year ended 
30 June 
2021 
£m
(107.3)
20.4

0.8
(3.0)
(0.2)
(0.8)
0.4
(16.9)

(2.4)
(4.9)
(5.3)
1.2
1.4
10.4

Total 
£m
–
–
–
1.1
0.3
0.5
1.0
(2.6)
0.3

Profit (loss) before taxation on continuing operations
Tax charge calculated at 19.00% on profit before taxation (year ended 30 June 2021: 19.00%)
Effects of:
Income (expenses) not deductible for tax purposes
Difference in overseas tax rates
Restatement of deferred tax due to rate change
Adjustments relating to prior periods
Deferred tax not recognised
Tax (charge) credit in the income statement 

Tax on SDIs
The taxation impacts of SDIs are disclosed below: 

VAT claim – net of costs
Net impairment charges
Property-related provisions
Amortisation of acquired intangible assets
Closure of venues 
Integration costs
Business transformation costs
Gaming duty refund
Tax (charge) credit on SDI

Year ended 30 June 2022

Year ended 30 June 2021

Current 
income tax 
£m
(4.6)
1.3
(0.6)
–
0.5
0.1
–
–
(3.3)

Deferred 
tax 
£m
(11.1)
3.3
(1.4)
1.1
0.4
0.3
0.2
–
(7.2)

Total 
£m
(15.7)
4.6
(2.0)
1.1
0.9
0.4
0.2
–
(10.5)

Current 
income tax 
£m
–
–
–
–
0.3
0.4
1.0
(2.6)
(0.9)

Deferred 
tax 
£m
–
–
–
1.1
–
0.1
–
–
1.2

182

The Rank Group PlcAnnual Report 2022Factors affecting future taxation
The Group operates in a number of territories and so the Group’s profits are subject to tax in various jurisdictions. The Group monitors 
income tax developments in these territories which could affect the Group’s tax liabilities. The Group notes recent developments in 
relation to the OECD inclusive Framework on Base Erosion and Profit Shifting, with the new rules expected to apply to accounting 
periods beginning on or after 31 December 2023. The Group does not expect these to have a material impact on the Group’s tax charge.

UK corporation tax is calculated at 19.00% (year ended 30 June 2021: 19.00%) of the estimated assessable profit for the period. 
Taxation for overseas operations is calculated at the local prevailing rates.

On 3 March 2021, the Chancellor of the Exchequer announced the increase in the main rate of UK corporation tax from 19.00% to 25.00% 
for the year starting 1 April 2023. This change was substantively enacted on 24 May 2021.

On 20 July, the Government of Gibraltar announced the increase in the main rate of corporation tax from 10.00% to 12.50% effective 
from 1 August 2021.

Both of these rate increases will increase the amount of cash tax payments to be made by the Group.

7 Results attributable to the Parent Company
The Company has elected to take the exemption under Section 408 of the Companies Act 2006 not to present the parent company 
income statement. The loss for the year ended 30 June 2022 for the Company was £14.5m (year ended 30 June 2021: loss of £7.9m). 

8 Discontinued operations
(a) Description
On 29 October 2020, the Group announced the decision by the Board that it had entered into a contract of sale in respect of its 
Blankenberge Casino in Belgium, a wholly-owned subsidiary. The sale of Blankenberge Casino was subject to regulatory approvals 
by the Belgium Gaming Commission and Blankenberge City Council. With all regulatory approvals obtained, the sale completed 
on 1 April 2021, and therefore was reported as a discontinued operation at 30 June 2021. Financial information relating to the 
discontinued operation for the period to the date of disposal is set out below.

(b) Financial performance and cash flow information

Revenue
Cost of sales
Gross profit
Other operating costs
Underlying operating profit
Taxation
Underlying profit for the period from discontinued operations
Gain on sale of the subsidiary after taxation
Profit for the period from discontinued operation

Net cash inflow from operating activities
Net cash inflow from investing activities
Net cash inflow from subsidiary

Twelve 
months ended 
30 June 
2022 
£m
–
–
–
–
–
–
–
8.8
8.8

Nine months 
ended 
31 March 
2021
£m
4.6
(0.7)
3.9
(2.4)
1.5
(0.4)
1.1
23.8
24.9

–
8.8
8.8

1.5
23.8
25.3

On 2 August 2021 and subsequent to the sale, the Group was advised by the buyer of the outcome of a salary moderation case the 
outcome for which was identified in the sale and purchase agreement as being retained in favour of the Group. This legal case has 
been found in favour of the Group and accordingly on 6 August 2021, the Group received additional proceeds of €3.7m and a further 
€6.3m on 29 June 2022. This has been recognised as an additional gain on sale of the subsidiary.

183

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

8 Discontinued operations (continued)
(c) Details of the sale of the subsidiary

Enterprise value
Working capital
Total proceeds
Less:
Assets held for sale
Provision for warranties
Transaction costs
Foreign exchange
Gain on sale

Nine months 
ended 
31 March 2021
£m
25.0
0.2
25.2

(0.6)
(0.8)
(0.1)
0.1
23.8

In the event that the provision for warranties is not called upon over the five-year period, this amount will be released to the Group 
income statement as additional profit on sale. During the year, the Group recognised £0.2m additional profit on sale within the SDI 
of the consolidated Group income statement, see note 4.

We do not expect any tax to arise on the disposal as any gain on disposal is covered by the substantial shareholding exemption.

The carrying value of the assets and liabilities at the date of the sale are shown below in accordance with IFRS requirements. 
Cash and short-term deposits remained an asset of the Group upon completion of the sale.

Assets
Intangible assets
Property, plant and equipment
Other receivables
Income tax receivable
Assets held for sale

Liabilities
Trade and other payables
Income tax payable
Liabilities directly associated with assets held for sale
Net assets directly associated with disposal group

As at
31 March
2021
£m

0.9
0.5
1.6
0.3
3.3

(2.7)
–
(2.7)
0.6

9 Dividends paid to equity holders
No dividend in respect of the year ended 30 June 2022 will be recommended at the Annual General Meeting on 13 October 2022 
(year ended 30 June 2021: nil).

184

The Rank Group PlcAnnual Report 202210 Earnings per share
(a) Basic earnings per share

Profit (loss) attributable to equity shareholders
Continuing operations
Discontinued operations
Total

Weighted average number of ordinary shares 
in issue

Basic earnings (loss) per share
Continuing operations
Discontinued operations
Total

Year ended 30 June 2022

Year ended 30 June 2021

Underlying

SDI

Total

Underlying

SDI

Total

£20.0m
–
£20.0m

£37.4m
£8.8m
£46.2m

£57.4m
£8.8m
£66.2m

£(88.9)m
£1.1m
£(87.8)m

£(8.1)m
£23.8m
£15.7m

£(97.0)m
£24.9m
£(72.1)m

468.4m

468.4m

468.4m

437.3m

437.3m

437.3m

4.3p
–
4.3p

8.0p
1.9p
9.9p

12.3p
1.9p
14.2p

(20.3)p
0.2p
(20.1)p

(1.9)p
5.5p
3.6p

(22.2)p
5.7p
(16.5)p

(b) Diluted earnings per share
Diluted earnings per share is calculated by adjusting the weighted average number of ordinary shares in issue to assume conversion 
of all dilutive potential ordinary shares.

Weighted average number of ordinary shares 
in issue
Number of shares used for fully diluted earnings 
per share

468.4m

468.4m

468.4m

437.3m

437.3m

437.3m

468.4m

468.4m

468.4m

437.3m

437.3m

437.3m

Year ended 30 June 2022

Year ended 30 June 2021

Underlying

SDI

Total

Underlying

SDI

Total

Diluted earnings (loss) per share
Continuing operations
Discontinued operations
Total

4.3p
–
4.3p

8.0p
1.9p
9.9p

12.3p
1.9p
14.2p

(20.3)p
0.2p
(20.1)p

(1.9)p
5.5p
3.6p

(22.2)p
5.7p
(16.5)p

185

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

11 Intangible assets

Group
Cost
At 1 July 2020
Additions
Disposals
Business disposed
Reallocation between categories1
Exchange adjustments
At 30 June 2021
Additions
Disposals
Exchange adjustments
At 30 June 2022

Aggregate amortisation and impairment 
At 1 July 2020
Charge for the year
Disposals
Impairment charges
Business disposed
Exchange adjustments
At 30 June 2021
Charge for the year
Impairment charges
Impairment reversal
Exchange adjustments
At 30 June 2022

Net book value at 30 June 2021
Net book value at 30 June 2022

Casino
and other
gaming
licences and
concessions
£m

Software 
and
development
£m

Brands and
customer
relationships
£m

Note

Goodwill
£m

8

35

8

220.2
–
–
–
–
(2.0)
218.2
2.1
–
–
220.3

–
–
–
–
–
–
–
–
–
–
–
–

280.3
0.4
–
–
–
(2.9)
277.8
–
–
0.1
277.9

62.9
0.1
–
–
–
(2.3)
60.7
0.1
13.4
(15.0)
(0.1)
59.1

218.2
220.3

217.1
218.8

118.8
14.1
(3.3)
(0.1)
0.6
(0.2)
129.9
11.0
–
(0.2)
140.7

49.8
22.7
(3.3)
0.6
(0.1)
(0.1)
69.6
21.8
–
–
–
91.4

60.3
49.3

21.9
0.9
–
(0.9)
–
(0.6)
21.3
1.4
–
–
22.7

7.5
5.2
–
–
–
(0.4)
12.3
5.2
–
–
–
17.5

9.0
5.2

Total 
£m

641.2
15.4
(3.3)
(1.0)
0.6
(5.7)
647.2
14.5
–
(0.1)
661.6

120.2
28.0
(3.3)
0.6
(0.1)
(2.8)
142.6
27.1
13.4
(15.0)
(0.1)
168.0

504.6
493.6

1.    Management identified £0.6m of assets which should be reclassified from property, plant and equipment to intangible assets. These have been reflected in the 

reclassification line in the note above. 

Amortisation charge for the year of £27.1m (30 June 2021: £28.0m) comprises of £11.7m (30 June 2021: £11.8m) recognised in respect 
of SDI relating to continuing operations and £15.4m (30 June 2021: £16.2m) in respect of operating profit before SDI.

Net impairment charges for the year of £1.6m (30 June 2021: £0.6m) have been recognised in respect of SDI relating to continuing 
operations, comprising of an impairment charge of £15.0m and impairment reversals of £13.4m.

Software includes internally-generated computer software and development technology with a net book value of £3.2m (30 June 2021: 
£5.5m). Included in software and development are assets in the course of construction of £1.0m (30 June 2021: £1.5m).

Brands and customer relationships are fair value adjustments that arose on acquisition.

Intangible assets have been reviewed for impairment as set out in note 14.

186

The Rank Group PlcAnnual Report 202212 Property, plant and equipment

Group
Cost
At 1 July 2020
Additions
Disposals
Business disposed
Write off of assets
Reallocation between categories1
Reallocation between categories2
Exchange adjustments
At 30 June 2021
Additions
Disposals
Exchange adjustments
At 30 June 2022

Accumulated depreciation and impairment
At 1 July 2020
Charge for the year
Disposals
Business disposed
Reallocation between categories2
Exchange adjustments
At 30 June 2021
Charge for the year
Impairment charges
Impairment reversal
Disposals
Exchange adjustment
At 30 June 2022

Net book value at 30 June 2021
Net book value at 30 June 2022

Land and
buildings 
£m

Note

Fixtures,
fittings,
plant and
machinery
£m

8

8

113.3
1.0
(0.5)
–
–
(1.4)
(1.9)
(0.7)
109.8
0.5
–
–
110.3

66.9
4.0
(0.5)
–
(0.8)
(0.1)
69.5
2.7
1.9
–
–
–
74.1

40.3
36.2

468.7
5.7
(5.1)
(3.3)
(0.5)
0.8
–
(3.9)
462.4
25.6
(5.1)
(0.1)
482.8

370.5
25.9
(5.0)
(2.8)
–
(3.3)
385.3
22.7
8.5
(5.2)
(5.1)
(0.3)
405.9

77.1
76.9

Total
£m

582.0
6.7
(5.6)
(3.3)
(0.5)
(0.6)
(1.9)
(4.6)
572.2
26.1
(5.1)
(0.1)
593.1

437.4
29.9
(5.5)
(2.8)
(0.8)
(3.4)
454.8
25.4
10.4
(5.2)
(5.1)
(0.3)
480.0

117.4
113.1

1.    Management identified £0.6m of assets which should be reclassified from property, plant and equipment to intangible assets. These have been reflected in the 

reclassification line in the note above. 

2.    Management identified £1.1m of net assets which should be reclassified from property, plant and equipment to right-of-use assets. These have been reflected in the 

reclassification lines in the note above. 

Net impairment charges for the year of £5.2m (30 June 2021: £nil) have been recognised in respect of SDI relating to continuing 
operations, comprising of an impairment charge of £10.4m and impairment reversals of £5.2m. There were no impairment charges 
or reversals in the prior year.

Included in property, plant and equipment are assets in the course of construction of £13.8m (30 June 2021: £1.7m). 

187

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

13 Right-of-use assets

Group
Cost
At 1 July 2020
Additions
Disposals
Reallocation between categories1
Exchange adjustments
At 30 June 2021
Additions
At 30 June 2022

Accumulated depreciation and impairment
At 1 July 2020
Charge for the year
Reallocation between categories1
Exchange adjustments
At 30 June 2021
Charge for the year
Impairment charges
Impairment reversal
Exchange adjustments
At 30 June 2022

Net book value at 30 June 2021
Net book value at 30 June 2022

Right-of-use
land and 
buildings
£m

Right-of-use
fleet and 
machines
£m

186.4
6.6
(0.2)
1.9
(0.3)
194.4
21.9
216.3

44.7
23.0
0.8
(0.1)
68.4
25.0
24.0
(1.8)
0.1
115.7

126.0
100.6

5.0
–
–

–
5.0
–
5.0

1.6
0.8
–
–
2.4
1.6
–
–
–
4.0

2.6
1.0

Total
£m

191.4
6.6
(0.2)
1.9
(0.3)
199.4
21.9
221.3

46.3
23.8
0.8
(0.1)
70.8
26.6
24.0
(1.8)
0.1
119.7

128.6
101.6

1.    Management identified £1.1m of net assets which should be reclassified from property, plant and equipment to right-of-use assets. These have been reflected in the 

reclassification lines in the note above. 

Net impairment charges for the year of £22.2m (30 June 2021: £nil) have been recognised in respect of SDI relating to continuing 
operations, comprising of an impairment charge of £24.0m and impairment reversals of £1.8m. There were no impairment charges 
or reversals in the prior year.

14 Impairment reviews 
Group
The Group considers each venue to be a separate cash-generating unit (‘CGU’). The Group’s digital operations consist of the UK digital 
business and the International digital business. UK digital and International digital are each assessed as separate CGUs. The individual 
Grosvenor venues are aggregated for the purposes of allocating the Grosvenor goodwill.

As at 30 June 2022, goodwill and indefinite life intangible assets considered significant in comparison to the Group’s total carrying 
amount of such assets have been allocated to groups of CGUs as follows:

Grosvenor – group of CGUs1
UK digital CGUs
International digital CGUs
Enracha CGUs2
Total

Goodwill

Intangible assets

2021/22
£m
80.9
108.5
30.9
–
220.3

2020/21
£m
80.9
106.4
30.9
–
218.2

2021/22
£m
206.4
–
–
12.2
218.6

2020/21
£m
210.4
–
–
6.7
217.1

1.    Each Grosvenor venue is a separate CGU. Each venue holds at least one licence, but can hold multiple licences, which represents an indefinite life intangible asset. 

The individual Grosvenor venues are aggregated for the purposes of allocating the Grosvenor goodwill.

2.    Each Enracha venue is a separate CGU. As no individual venue CGU is significant in comparison to the total carrying amounts of intangible assets and other assets, 

the venue CGUs have been presented on aggregated basis.

188

The Rank Group PlcAnnual Report 2022The carrying amounts of the Group’s non-financial assets, other than inventories and deferred tax assets, are reviewed at each 
reporting date to determine whether there is any indication of impairment as required by IAS 36. If any such indication exists, then the 
asset’s or CGU’s recoverable amount is estimated. For goodwill and intangible assets that have indefinite lives, the recoverable amount 
of the related CGU or group of CGUs is estimated each year at the same time. The recoverable amount is determined based on the 
higher of the fair value less costs of disposal and value in use. The nature of the test requires that the Directors exercise judgement 
and estimation.

The impairment test was conducted in June 2022, and management is satisfied that the assumptions used were appropriate. 

Testing is carried out by allocating the carrying value of these assets to CGUs, as set out above, and determining the recoverable 
amounts of those CGUs. The individual CGUs were first tested for impairment and then the group of CGUs to which goodwill is 
allocated were tested. Where the recoverable amount exceeds the carrying value of the CGUs, the assets within the CGUs are 
considered not to be impaired. If there are legacy impairments for such assets, except goodwill, these are considered for reversal.

The recoverable amounts of all CGUs or group of CGUs have been calculated with reference to their value in use. Value in use 
calculations are based upon estimates of future cash flows derived from the Group’s strategic plan for the following three years. 
The strategic plan is updated in the final quarter of the financial year and has been approved by the Board of Directors. Future cash 
flows will also include an estimate of long-term growth rates which are estimated by business unit. 

Pre-tax discount rates are applied to each CGU or group of CGUs’ cash flows and reflect both the time value of money and the risks 
that apply to the cash flows of that CGU or group of CGUs. These estimates have been calculated by external experts and are based 
on typical debt and equity costs for listed gaming and betting companies with similar risk profiles. The rates adopted are disclosed 
in the table below.

Grosvenor venues
Mecca venues
UK digital 
International digital
Enracha venues

Pre-tax discount rate

Long-term growth rate

2021/22

2020/21

2021/22

2020/21

11.3%
11.3%
13.0%
14.7%
12.5%

10.5%
10.5%
12.8%
14.0%
11.7%

2%
0%
2%
2%
2%

2%
0%
2%
2%
2%

Expenses are assessed separately by category. Assumptions include an extrapolation of recent cost inflation trends, known inflation 
trends such as national living wage and an expectation that costs will be incurred in line with agreed contractual rates.

Where a CGU does not have goodwill or indefinite life intangible assets, the CGU is only assessed for impairment where an indicator 
of impairment to the associated definite life intangible, right-of-use assets and/or property, plant and equipment is identified. 

The approach to determine recoverable amounts for a CGU without goodwill or indefinite life intangibles is the same as that described 
above and is determined based on the higher of fair value less costs of disposal and value in use. 

As a result of the procedures outlined above, the following impairment charges and impairment reversal have been recognised during 
the year and disclosed within SDIs in the Group income statement. 

Impairment charges
Grosvenor venues1
Mecca venues2

Impairment reversals
Grosvenor venues1
Enracha venues3

Net impairment (charge) reversals

Property, 
plant and 
equipment
£m

Right-of-use
asset
£m

Intangible 
assets
£m

(5.4)
(4.9)
(10.3)

2.9
2.3
5.2
(5.1)

(8.1)
(16.0)
(24.1)

1.1
0.7
1.8
(22.3)

(13.4)
–
(13.4)

9.3
5.7
15.0
1.6

Total
£m

(26.9)
(20.9)
(47.8)

13.3
8.8
22.0
(25.8)

1.   Impairment charge and reversal are recorded at the different individual Grosvenor venue CGUs. The total value in use of the CGUs where an impairment charge or 

impairment reversal was recognised totalled to £132.7m.

2.   Impairment charge and reversal are recorded at the different individual Mecca venue CGUs. The total value in use of the CGUs where an impairment charge or    

impairment reversal was recognised totalled to £23.2m.

3.   Impairment charge and reversal are recorded at the different individual Enracha venue CGUs. The total value in use of the CGUs where an impairment charge or  

impairment reversal was recognised totalled to £25.7m.

Other than Enracha venues, which performed well in the year, all other Mecca clubs and some Grosvenor venues have indicators 
of impairment, primarily caused by lower than anticipated performance post the pandemic, and low level of forecast earnings, or a 
decision to close venues. This further resulted to a decision to close a number of Mecca clubs which resulted in impairment of £1.8m.

189

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverview 
 
 
Notes to the financial statements
Continued

14 Impairment reviews (continued) 
During the year, the Group also recognised a reversal of previously impaired assets of £22.0m relating to Grosvenor venues and 
Enracha venues. The reversals were driven by better than anticipated performance and improved outlook in the identified Grosvenor 
and Enracha venues.

Sensitivity of impairment review 
The calculation of value in use is most sensitive to the following assumptions:

 – revenue growth
 – discount rates
 – growth rates used to extrapolate cash flow beyond the forecast period

Revenue growth − the Group prepared cash flow projections derived from the most recent budget for the year ending 30 June 2023 
and the Group’s medium-term strategic plan to 30 June 2025, which applied a growth rate reflecting management’s strategy for a period 
of three (3) years based on past performance and expectations of future changes in the market and Group’s operating model. 

Discount rates − Discount rates represent the current market assessment of the risks specific to each CGU, taking into consideration 
the time value of money and individual risks of the underlying assets that have not been incorporated in the cash flow estimates. 
The discount rate calculation is based on the specific circumstances of the Group and its operating segments and is derived from 
its weighted average cost of capital (WACC). The WACC takes into account both debt and equity. The cost of equity is derived from 
the expected return on investment by the Group’s investors. The cost of debt is based on the interest-bearing borrowings the Group 
is obliged to service. Segment-specific risk is incorporated by applying individual beta factors. The beta factors are evaluated annually 
based on publicly available market data. Adjustments to the discount rate are made to factor in the specific amount and timing of the 
future tax flows in order to reflect a pre-tax discount rate.

Growth rate estimates − Medium-term growth rates applied to the value-in-use calculations of each CGU reflect management’s 
strategy for a period of three (3) years. Terminal values were determined using a long-term growth assumption for each CGU noted 
in the table above.

The Group assessed the impact of climate change in the impairment review and considers that the most significant impacts would 
be in relation to the cost of energy to the Group for which best estimates have been factored into future forecasts. The Group constantly 
monitors the latest government legislation in relation to climate related matters. At the current time, no legislation has been passed 
that will impact the Group. The Group will adjust the key assumptions used in value in use calculations and sensitivity to changes 
in assumptions should a change be required.

The Group has carried out sensitivity analysis on the reasonable possible changes in key assumptions in the impairment tests for 
(a) each CGU or group of CGUs to which goodwill has been allocated and (b) its venue CGUs (including indefinite life intangible assets).

For Grosvenor venues and Mecca venues, the following sensitivities would result in changes to the recognised impairments. 
No reasonable possible changes in assumptions will result in an impairment and therefore no sensitivity analysis has been disclosed 
for Digital CGUs and Enracha venues. 

Grosvenor Venues CGUs

Key Assumption
Revenue Growth

Reasonable Possible Change
10% decrease in revenue in year 1 – London

Impact on impairment
Increase

10% decrease in revenue in year 1 – Rest of UK
10% increase in revenue in year 1 – London

10% increase in revenue in year 1 – Rest of UK
1% decrease in discount rates
1% increase in discount rates
1% decrease in long-term growth rates
1% increase in long-term growth rates

Increase
Decrease

Decrease
Decrease
Increase
Increase
Decrease

Reasonable Possible Change
10% decrease in revenue in year 1
10% increase in revenue in year 1
1% decrease in discount rates
1% increase in discount rates
1% decrease in long–term growth rates
1% increase in long–term growth rates

Impact on impairment
Increase
Decrease
Decrease
Increase
Increase
Decrease

Pre-tax discount rates

Long-term growth rates

Mecca Venues CGUs

Key Assumption
Revenue Growth

Pre-tax discount rates

Long-term growth rates

190

£m
(7.5)

(2.6)
4.9

1.3
2.8
(3.3)
–
–

£m
(5.7)
4.7
0.9
(0.9)
(0.3)
0.3

The Rank Group PlcAnnual Report 2022Company
The Company also tests annually the carrying value of its investments in subsidiaries, being its investments in Rank Nemo 
(Twenty-Five) Limited, a holding company for all companies within the Group, with the exception of Rank Group Finance plc which 
acts as the Group’s financing company. 

Consistent with prior year, the recoverable amount was calculated by reference to value in use. The calculation of value in use for 
Rank Nemo (Twenty-Five) Limited is based upon estimates of future cash flows from the Group’s CGUs and derived from the Group’s 
strategic plan for the following three years and, where required, adjustments for long-term provisions, lease liabilities and net 
intercompany positions. The key assumptions underlying the forecasts are those described above with regards to the impairment 
testing of the Group’s CGUs. 

The value in use of the Company’s investment in Rank Group Finance Plc is estimated based on the net assets of the company which 
principally consist of amortised cost receivables and so is considered to approximate value in use. 

No impairments were identified in the carrying value of the Company’s investments in subsidiaries. For CGUs, no reasonable possible 
changes in assumptions will result in an impairment and therefore no sensitivity analysis has been disclosed. 

15 Investments 
(a) Group investments
On 21 April 2022, Rank completed the purchase of the remaining 50% shareholding in Rank Interactive Limited (formerly known as 
Aspers Online Limited) for £1.3m made up of (i) cash consideration of £1 (ii) loan repayment of £0.5m and (iii) deferred consideration 
of £0.8m, refer to note 35 for details. 

(b) Company investments

Company – investment in subsidiaries
Cost
At start of year
At end of year

Provision for impairment
At start of year
At end of year

Net book value at start of year
Net book value at end of year

As at
30 June 
2022 
£m

As at 
30 June 
2021 
£m

1,452.3
1,452.3

1,452.3
1,452.3

320.5
320.5

1,131.8
1,131.8

320.5
320.5

1,131.8
1,131.8

The Company calculates a recoverable amount of its subsidiaries based upon the Board approved strategic plans and business models 
and, where required, adjustments for long-term provisions and net intercompany positions are made.

The Company owns directly or indirectly 100% (unless otherwise noted) of the ordinary share capital and voting rights of the 
following companies:

Name
Daub Alderney Limited
QSB Gaming Limited 

Rank Digital Gaming (Alderney) 
Limited
8Ball Games Limited9

Country of 
incorporation
Alderney
Alderney

Alderney

Principal activities
Interactive gaming
Intermediary holding company

Interactive gaming

England and Wales

Marketing services 

Grosvenor Casinos (GC) Limited England and Wales

Casinos

Grosvenor Casinos Limited

England and Wales

Casinos

Linkco Limited

England and Wales

Processing of credit transfers

Luda Bingo Limited

England and Wales

Dormant

Mecca Bingo Limited

England and Wales

Social and Bingo clubs

Registered office address 
Inchalla, Le Val, Alderney GY9 3UL
La Corvee House, La Corvee, 
Alderney, GY9 3TQ
La Corvee House, La Corvee, 
Alderney, GY9 3TQ
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN

191

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

15 Investments (continued)

Name
Rank (U.K.) Holdings Limited

Country of 
incorporation
England and Wales

Principal activities
Dormant 

Rank Casino Holdings Limited 

England and Wales

Intermediary holding company

Rank Digital Holdings Limited

England and Wales

Intermediary holding company

Rank Digital Limited

England and Wales

Rank Group Finance Plc1

England and Wales

Support services to interactive 
gaming
Funding operations for the Group

Rank Group Gaming Division 
Limited
Rank Group Holdings Limited

England and Wales

England and Wales

Intermediary holding company and 
property services
Dormant

Rank Leisure Holdings Limited England and Wales

Rank Leisure Limited

England and Wales

England and Wales

Intermediary holding company and 
corporate activities
Adult gaming centres in Mecca and 
Grosvenor Casinos venues
Dormant

Rank Leisure Machine Services 
Limited
Rank Nemo (Twenty-Five) 
Limited1
Rank Overseas Holdings  
Limited
RO Nominees Limited

England and Wales

Intermediary holding company

England and Wales

Intermediary holding company

England and Wales

Dormant

Spacebar Media Limited

England and Wales

Stride Together Limited9

England and Wales

Development and maintenance of 
online gaming software 

Support services to interactive 
gaming

The Gaming Group Limited

England and Wales

Casinos

The Rank Organisation Limited England and Wales

Dormant

Think Beyond Media Limited9

England and Wales

Marketing services 

England and Wales

Interactive gaming

England and Wales

England and Wales

Support services to interactive 
gaming
Dormant

England and Wales

Dormant

England and Wales

Dormant

France

France

Gibraltar

Gibraltar

Dormant

Dormant

Marketing services 

Dormant 

Rank Interactive Limited 
(formerly known as Aspers 
Online Limited)7
Upperline Marketing  
Limited6, 9
MRC Developments Limited

Rank Precision Industries 
Limited5
Rank Speciality Catering  
Limited5
Associated Leisure France 
Properties SCI4
Associated Leisure France  
SARL4
Rank Digital Services (Gibraltar) 
Limited
Rank Interactive (Gibraltar) 
Limited8

192

Registered office address 
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way, 
Maidenhead SL6 8BN
Unit 450 Highgate Studios 53-79 
Highgate Road, Kentish Town, 
London, NW5 1TL
Unit 901 Highgate Studios 53-79 
Highgate Road, Kentish Town, 
London, NW5 1TL
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
Unit 441/2 Highgate Studios 53-79 
Highgate Road, Kentish Town, 
London, NW5 1TL
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN 

TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN
Zi Sud, 12 Rue des Petits Champs, 
35400, St Malo, France
4 Rue Joseph Monier, 92859 Rueil 
Malmaison, Cades, France
Second Floor, Icom House, 1/5 Irish 
Town, Gibraltar
Second Floor, Icom House, 1/5 Irish 
Town, Gibraltar

The Rank Group PlcAnnual Report 2022Name
Mindful Media Limited

Passion Gaming Private  
Limited2

Netboost Media Limited

S.T.R. Financials Limited3 

Stride Gaming Limited

Bingosoft Plc 

Country of 
incorporation
Guernsey 

Principal activities
Dormant

India

Israel

Israel

Jersey

Malta

Online operator of digital card 
games in India 

Marketing services 

Dormant

Intermediary holding company

Interactive gaming

Stride Gaming Spain Plc5

Malta

Dormant

SRG Services Limited

Mauritius

Shared services support

Stride Investment Limited

Mauritius

Intermediary holding company

Shifttech (Pty) Limited

South Africa

Conticin SL

Gotfor SA

Rank Cataluña SA

Rank Centro SA

Rank Digital España SA

Rank Holding España SA

Spain

Spain

Spain

Spain

Spain

Spain

Development and maintenance of 
online gaming software

Operator of parking for social and 
bingo clubs 
Social and bingo clubs

Social and bingo clubs

Social and bingo clubs

Interactive gaming

Intermediary holding company

Rank Stadium Andalucia SL

Spain

Arcade and sports betting

Top Rank Andalucia SA

Verdiales SL 

Spain

Spain

Social and bingo clubs

Social and bingo clubs

Rank America Inc.5

U.S.A.

Dormant

Registered office address 
Kingsway House, Havilland Street, 
St Peter Port, Guernsey, GY1 2QE
2nd Floor, SCO No 350, Sector 9, 
Urban Estate, Panchkula, Haryana, 
India
5 Ha’Chilazon Street, Ramat Gan, 
Israel
58 Harakevet St. Electra City Tower 
Tel-Aviv 6777016 Israel
12 Castle Street, St. Helier Jersey 
JE2 3RT
Vault 14, Level 2, Valletta 
Waterfront, Floriana, FRN 1914, 
Malta
Level 3, Valleta Buildings, South 
Street, Valletta VLT 1103, Malta
Suite 221 Grand Bay Business Park, 
Grand Bay 30515, Republic of 
Mauritius
c/o Mauri Experta Ltd., 12th Level, 
Tower 1, Nexteracon Towers, 
Cybercity, Ebene, Republic of 
Mauritius
Unit 10, 10 Pepper Street, Cape 
Town, Western Cape 8001, South 
Africa
Calle Balmes Nº 268-270 1st Floor, 
08006, Barcelona, Spain
Carrer del Papa Pius XI, 114, 08208 
Sabadell, Barcelona, Spain
Calle Balmes Nº 268-270 1st Floor, 
08006, Barcelona, Spain
Calle Espoz y mina Nº 8, 1st centro, 
28012, Madrid, Spain
Calle Balmes Nº 268-270 1st Floor, 
08006, Barcelona, Spain
Calle Balmes Nº 268-270 1st Floor, 
08006, Barcelona, Spain
Calle Balmes Nº 268-270 1st Floor, 
08006, Barcelona, Spain
Conde Robledo 1, 14008, Cordoba, 
Spain
Sala Andalucía, Ronda,  
Capuchinos 19, 41008, Sevilla, 
Spain
The Corporation Trust Company, 
1209 Orange Street, Wilmington, 
DE 19801, USA

1.  Directly held by the Company. 
2.  51% investment and year end 31 March. 
3.  Year end 31 August. 
4.  Year end 31 October.
5.  Year end 31 December. Stride Gaming Spain plc has commenced dissolution on 30 April 2022.
6.  Principal activities are carried out in Malta through its Malta branch. 
7.  Acquired the remaining 50% ownership in joint venture interest on 1 April 2022, see note 35.
8.  Change principal activity from Dormant to Interactive Gaming effective 1 July 2022.
9.   Rank Group plc has issued parental guarantee exempting the Company from the requirements of the Companies Act 2006 related to the audit of individual accounts 

by virtue of s479A of the Act.

The principal activities are carried out in the country of incorporation as indicated above unless otherwise noted. 

All subsidiary undertakings have a 30 June year end unless otherwise indicated.

193

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

15 Investments (continued)
(c) Non-controlling interest (NCI)
Set out below is the summarised financial information for the subsidiary that has non-controlling interests. The amounts disclosed 
for each subsidiary are before intercompany eliminations.

Non-controlling interest arises on 49% of the net assets of Passion Gaming Private Limited which was valued using the proportionate 
share method per IFRS 3.

Current assets
Current liabilities
Current net assets

Non-current assets
Non-current assets

Net assets

Accumulated NCI

16 Inventories

Finished goods

There were no write downs of inventory in the year (30 June 2021: £nil).

17 Other receivables

Current
Other receivables
Less: provisions for impairment of other receivables
Other receivables – net
Net investment in lease
Prepayments
Other receivables – current

Non-current
Other receivables 
Net investment in lease
Other receivables – non-current

As at
30 June 
2022 
£m
1.5
(1.7)
(0.2)

0.1
0.1

(0.1)

(0.1)

As at 
30 June 
2021 
£m
1.0
(1.3)
(0.3)

0.1
0.1

(0.2)

(0.1)

Group

As at
30 June
2022
£m
2.3

As at
30 June 
2021
£m
2.0

Group

As at
30 June
2022
£m

As at
30 June 
2021
£m

10.7
(1.6)
9.1
1.4
23.7
34.2

6.7
–
6.7

7.8
(1.6)
6.2
3.1
7.0
16.3

3.7
1.4
5.1

Group
The Directors consider that the carrying value of other receivables approximate to their fair value.

As at 30 June 2022 other receivables of £1.3m (30 June 2021: £1.0m) were past due but not impaired.

The other classes within receivables do not contain impaired assets.

The maximum exposure to credit risk at the reporting date is the fair value of each class of receivable mentioned above. The Group 
does not hold any collateral as security.

194

The Rank Group PlcAnnual Report 202218 Government grants

At the start of the year
Receivable in the year
Cash received
At the end of the year

Group

As at
30 June
2022
£m
0.8
3.6
(4.4)
–

As at
30 June 
2021
£m
11.9
64.4
(75.5)
0.8

Government grants have been received under the Coronavirus Job Retention Scheme in the UK and similar schemes in other countries 
in which the Group operates. In addition, Local Restrictions Support Grants and Restart Grants were also received in the prior year. 
Local Restrictions Support Grants was a grant funding scheme which supported businesses that were required to close during national 
lockdown periods and periods of local restrictions. The Restart Grant scheme supported business with a one-off grant, to reopen safely 
as COVID-19 restrictions were lifted. 

19 Trade and other payables

Current
Trade payables
Social security and other taxation
Other payables
Accruals

Trade and other payables – current

Trade and other payables – non-current

Group

Company

As at
30 June
2022
£m

35.8
29.3
32.5
33.5

131.1

–

As at
30 June 
2021
£m

25.7
22.7
38.0
39.9

126.3

–

As at
30 June
2022
£m

As at
30 June 
2021
£m

–
–
0.4
–

0.4

–

–
–
0.6
–

0.6

–

Included within other payables is £5.9m (2021: £5.9m) regarding a UK Gambling commission fine issued to Daub Alderney Limited, 
a Stride licensed entity.

Group

As at
30 June
2022
£m
8.1
(4.2)
3.9

As at
30 June 
2021
£m
10.1
(3.1)
7.0

20 Income tax

Income tax receivable
Income tax payable
Net income tax receivable

195

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

21 Financial assets and liabilities
(a) Interest-bearing loans and borrowings

Current interest-bearing loans and borrowings
Obligations under leases
Term loans
Revolving credit facility 

Other current loans
Accrued interest
Unamortised facility fees
Total current interest-bearing loans and borrowings

Non-current interest-bearing loans and borrowings
Obligations under leases
Term loans
Other non-current loans
Unamortised facility fees
Total non-current interest-bearing loans and borrowings

Total interest-bearing loans and borrowings

Sterling
Total interest-bearing loans and borrowings

Group

As at
30 June
2022
£m

40.4
34.4
–

0.5
(1.0)
74.3

141.3
44.4

(0.3)
185.4

As at
30 June 
2021
£m

42.2
29.6
11.0

0.4
(1.6)
81.6

164.7
78.8

(1.1)
242.4

259.7

324.0

259.7
259.7

324.0
324.0

Term loan facilities
The £128.1m term loan signed on 31 May 2019 has interest payable on a periodic basis depending on the loan drawn. The facility 
carries a floating rate of interest which, on 1 January 2022, changed from LIBOR to SONIA. The total term loan at 30 June 2022 was 
£78.8m (30 June 2021: £108.4m), a reduction in the year following the second scheduled repayment of £29.6m made in May 2022. 
The term loan has a maturity date of May 2023 (£34.4m) and May 2024 (44.4m).

Revolving credit facilities (‘RCF’)
On 6 July 2021, the Group signed a new two-year (plus one-year option) facility for £25m. The Group’s two existing facilities which were 
signed on 29 February and 2 March 2020, with expiry dates of May 2024 (£40.0m) and February 2025 (£15.0m). Interest on all three 
facilities is payable on a periodic basis depending on the loan drawn. The facilities all carry a floating rate of interest which were based 
on LIBOR until it transitioned to SONIA on 1 January 2022. At 30 June 2022, £nil of RCF was drawn (30 June 2021: £11.0m), providing 
the Group with £80.0m of undrawn committed facilities. 

Covenants
The Group’s banking facilities require it to meet two financial covenant tests biannually, a net debt to earnings before interest, tax, 
depreciation, amortisation and SDI’s (‘EBITDA’) ratio of no more than 3x, and an EBITDA to interest charge of no less than 3x. In June 
2020, the Group’s forecasts indicated that the Group would likely fail to meet both financial covenant tests at the 31 December 2020 
testing date, therefore the Group secured a covenant waiver for 12 months. A further 12-month extension to the covenant waivers was 
subsequently secured in November 2020 and expired on 30 June 2022. During the waiver period the Group met the minimum cash 
and available facilities position of no less than £50.0m which was tested quarterly. From 1 July 2022, the Group reverted to the two 
financial covenant tests which are tested biannually.

Company
The Company did not hold any external interest bearing loans or borrowings at 30 June 2022 (30 June 2021: £nil). The Company held 
interest bearing loans with other Group companies at 30 June 2022 of £387.1m (30 June 2021: £372.8m).

(b) Hedging activities
The Group has not carried out any hedging activities in either period.

196

The Rank Group PlcAnnual Report 2022(c) Fair values
The table below is a comparison by class of the carrying amounts and fair value of the Group and Company’s financial instruments 
at 30 June 2022 and 30 June 2021.

Group
Financial assets:

Loans and receivables
Other receivables
Cash and short-term deposits
Total

Financial liabilities:

Other financial liabilities
Interest bearing loans and borrowings
–  Obligations under leases
–  Floating rate borrowings
–  Other
Trade and other payables
Total

Company
Financial liabilities:

Other financial liabilities
Trade and other payables
Financial guarantee contracts
Amounts owed to subsidiary undertakings
Total

Carrying amount

Fair value

As at
30 June
2022
£m

As at
30 June
2021
£m

As at
30 June
2022
£m

As at
30 June
2021
£m

Level 2
Level 1

3.8
97.9
101.7

4.8
69.6
74.4

3.8
97.9
101.7

4.8
69.6
74.4

Level 2
Level 2
Level 2
Level 2

181.7
78.8
–
101.8
362.3

206.9
119.4
0.4
103.6
430.3

181.7
78.8
–
101.8
362.3

Carrying amount

Fair value

As at
30 June
2022
£m

As at
30 June
2021
£m

As at
30 June
2022
£m

0.4
2.6
387.1
390.1

0.6
3.1
371.9
375.6

0.4
2.6
387.1
390.1

206.9
119.4
0.4
103.6
430.3

As at
30 June
2021
£m

0.6
3.1
371.9
375.6

The fair value of the financial assets and liabilities are included at the amount at which the instrument could be exchanged in a current 
transaction between willing parties, other than in a forced or liquidation sale. The following methods and assumptions apply:

 – Cash and short-term deposits, other receivables and other financial liabilities approximate to their carrying amounts largely due 

to the short-term maturities of these instruments; and

 – The fair value of fixed rate borrowings is based on price quotations at the reporting date.

Fair value hierarchy
The Group uses the following hierarchy to determine the carrying value of financial instruments that are measured at fair value:

Level 1: quoted (unadjusted) prices in active markets identical assets or liabilities. 
Level 2: other techniques which use inputs which have a significant effect on the recorded fair value that are not based on observable 
market data.
Level 3: techniques which use inputs which have a significant effect on the recorded fair value that are not based on observable 
market data.

197

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

22 Financial risk management objectives and policies
Financial risk factors
The Group and Company’s principal financial liabilities comprise loans and borrowings, trade and other payables and financial 
guarantee contracts. The main purpose of these financial liabilities is to finance the Group’s operations. The Group has other 
receivables, and cash and short-term deposits that derive directly from its operations.

The Group is exposed to market risk, credit risk and liquidity risk.

The Group’s overall financial risk management programme focuses on the unpredictability of financial markets and seeks to minimise 
potential adverse effects on the Group’s financial performance.

The Group’s senior management oversees the management of these risks. The Finance Committee is supported by the Group’s senior 
management, which advises on financial risks and the appropriate financial risk governance framework for the Group. The Finance 
Committee provides assurance that the Group’s financial risk-taking activities are governed by appropriate policies and procedures 
and the financial risks are identified, measured and managed in accordance with Group policies and risk appetite.

The Board of Directors review and agree policies for managing each of these risks, which are summarised below.

(a) Market risk
Market risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes in market 
prices. Financial instruments affected by market risk include loans and borrowings and deposits.

The sensitivity analyses in the following sections relate to the positions as at 30 June 2022 and 30 June 2021.

The sensitivity analyses have been prepared on the basis that the amount of net debt, the ratio of fixed to floating rates of the debt 
and the proportion of financial instruments in foreign currencies are all constant.

(i) Foreign currency risk
Foreign currency risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes 
in foreign exchange rates. The Group’s exposure to the risk of changes in foreign exchange rates relates primarily to the Group’s 
operating activities (when revenue or expense is denominated in a different currency from the Group’s functional currency) 
and the Group’s net investments in foreign subsidiaries.

The Group’s current policy is not to hedge foreign currency risk.

Foreign currency sensitivity
The following table demonstrates the sensitivity of a possible change in the US dollar and euro, with all other variables held constant, 
to the Group’s profit before tax and the Group’s equity. The Group’s exposure to foreign currency changes for all other currencies 
is not material.

Change in foreign exchange rates:
+10.0% US$ 
-10.0% US$ 
+10.0% euro
-10.0% euro

Effect on profit before tax

Effect on equity

As at
30 June
2022
£m

(0.1)
0.2
(0.6)
0.7

As at
30 June 
2021
£m

(0.1)
0.1
(0.2)
0.3

As at
30 June
2022
£m

–
–
7.6
(9.9)

As at
30 June 
2021
£m

–
–
6.8
(6.8)

(ii) Cash flow and fair value interest rate risk
Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market 
interest rates. The Group’s exposure to the risk of changes in market interest rates relates primarily to the Group’s long-term debt 
obligations with floating interest rates.

Historically the Group has managed its interest rate risk by having a balanced portfolio of fixed and variable rate loans and 
borrowings, the Group policy of maintaining between 40% and 60% of its borrowings at a fixed rate of interest. At 30 June 2022, 
the Group is operating within the policy with 43% of the borrowings at a fixed rate of interest (30 June 2021: 58%).

198

The Rank Group PlcAnnual Report 2022(iii) Interest rate sensitivity
The table below demonstrates the sensitivity to a possible change in interest rates on income and equity for the year when this movement 
is applied to the carrying value of loans, borrowings, cash and short-term deposits.

Sterling:
100 basis point increase
200 basis point increase

Effect on profit before tax

As at
30 June
2022
£m

(0.6)
(1.2)

As at
30 June 
2021
£m

(1.1)
(2.2)

There was no impact on equity in either year as a consequence of loan arrangements.

Due to current low interest rates, any further decline would not have a material impact on income and equity for the year. As such, 
sensitivity to a decrease in interest rates has not been presented.

The Group did not enter into any fixed-to-floating or floating-to-fixed interest rate swaps in either year.

(b) Credit risk
Credit risk is the risk that a counterparty will not meet its obligations under a financial instrument or customer contract, leading to 
a financial loss. The Group is exposed to credit risk from its operating activities (primarily for other receivables) and from its financing 
activities, including deposits with banks and financial institutions, foreign exchange transactions and other financial instruments.

Financial instruments and cash deposits
Credit risk from balances with banks and financial institutions is managed by the Group’s treasury department in accordance with 
the Group’s policy. Investments of surplus funds are made only with approved counterparties and within credit limits assigned to each 
counterparty. Counterparty credit limits are reviewed by the Chief Financial Officer and may be updated throughout the year subject 
to the approval of the Group’s Finance Committee. The limits are set to minimise the concentration of risks and therefore mitigate 
financial loss through potential counterparty failure.

The credit worthiness of each counterparty is checked against independent credit ratings on at least a weekly basis, with a minimum 
rating of ‘BB’. The Group predominantly invests with its lending banks when appropriate.

Sales to retail customers are settled in cash or using major credit and debit cards and therefore the exposure to credit risk is not 
considered significant.

No credit limits were exceeded during the reporting period and management does not expect any material losses from non-performance 
of its counterparties.

(c) Liquidity risk
Liquidity risk is the risk that the Group will not have sufficient funds to meet its liabilities. Cash forecasts identifying the liquidity 
requirements of the Group are produced monthly. The cash forecasts are sensitivity tested for different scenarios and are reviewed 
regularly. Forecast financial headroom and debt covenant compliance is reviewed monthly during the month-end process to ensure 
sufficient headroom exists for at least a 12-month period.

Due to the dynamic nature of the underlying businesses, Group treasury aims to maintain flexibility in funding by keeping committed 
credit lines available. A three-year strategic forecast is prepared annually to facilitate planning for future financing needs. 
Management actively manages the Group’s financing requirements and the range of maturities on its debt.

The Group’s core debt facilities comprise of £80.0m bi-lateral revolving credit facilities (30 June 2021: £55.0m) expiring July 2023 
(£25m), May 2024 (£40.0m) and February 2025 (£15.0m), and the £78.8m term loan facility (30 June 2020: £108.4m). The Group 
proactively manages its relationships with its lending group.

The funding policy of the Group is to maintain, as far as practicable, a broad portfolio of debt diversified by source and maturity, 
and to maintain committed facilities sufficient to cover seasonal peak anticipated borrowing requirements.

199

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

22 Financial risk management objectives and policies (continued)
The table below summarises the maturity profile of the Group’s financial liabilities based on contractual undiscounted payments.

At 30 June 2022
Interest-bearing loans and borrowings1
Trade and other payables
Lease liabilities

At 30 June 2021
Interest-bearing loans and borrowings1
Trade and other payables
Lease liabilities

On demand
£m

Less than
12 months
£m

1 to 2 years
£m

2 to 5 years
£m

Greater than
5 years
£m

–
–
–
–

–
–
–
–

36.3
101.8
40.4
178.5

42.1
101.8
42.2
186.1

45.2
–
25.8
71.0

35.8
–
25.6
61.4

–
–
72.8
72.8

45.1
–
73.0
118.1

–
–
42.7
42.7

–
–
66.1
66.1

Total
£m

81.5
101.8
181.7
365.0

123.0
101.8
206.9
431.7

1.   Interest payments on the interest-bearing loans and borrowings have been projected until the instruments mature. The bank facility interest payments were based 

on current SONIA as at the reporting date.

Capital management
As a result of the difficult conditions that developed in the global capital markets in recent years, the Group’s objectives when 
managing capital have been to ensure continuing access to existing debt facilities and to manage the borrowing cost of those facilities 
in order to minimise the Group’s interest charge.

Consistent with others in the gaming industry, the Group monitors capital on the basis of leverage ratio. The ratio is calculated as 
net debt divided by EBITDA. Net debt is calculated as total borrowings (including ‘loans and borrowings’ as shown in the consolidated 
balance sheet) less cash and short-term deposits, accrued interest and unamortised facility fees. EBITDA is calculated as operating 
profit before SDI, depreciation and amortisation from continuing operations.

Total loans and borrowings (note 21)
Less: Cash and short-term deposits
Less: Accrued interest
Less: Unamortised facility fees
Net debt

Operating profit (loss) before SDI from continuing operations
Add: Depreciation and amortisation
EBITDA

Leverage ratio

As at
30 June
2022
£m
259.7
(97.9)
(0.5)
1.3
162.6

39.8
67.4
107.2

As at
30 June 
2021
£m
324.0
(69.6)
(0.4)
2.7
256.7

(84.5)
70.3
(14.2)

1.5

(18.1)

Due to the impact of COVID-19 on the Group’s performance, in the prior year the Group generated a negative EBITDA and likewise, 
a negative leverage ratio at 30 June 2021. The Group’s performance started to recover during the year with leverage ratio of 1.5 
(30 June 2021: (18.1)).

Collateral
The Group did not pledge or hold any collateral at 30 June 2022 (30 June 2021: £nil).

Company
The maximum exposure to credit risk at the reporting date is the fair value of its cash and short-term deposits of £nil (30 June 2021: £nil).

The Company does not have any other significant exposure to financial risks.

200

The Rank Group PlcAnnual Report 202223 Deferred tax
The analysis of deferred tax included in the financial statements at the end of the year is as follows:

Deferred tax assets:
Accelerated capital allowances
Tax losses carried forward
Other UK temporary differences
Deferred tax assets

Deferred tax liabilities:
Other overseas temporary differences
Business combinations – acquired intangibles
Business combinations – non-qualifying properties
Temporary differences on UK casino licences
Deferred tax liabilities

Net deferred tax liability

Group

As at
30 June
2022
£m

14.6
9.2
5.8
29.6

(3.5)
(0.7)
(0.6)
(43.9)
(48.7)

As at
30 June 
2021
£m

19.6
9.6
5.8
35.0

(1.9)
(0.3)
(0.7)
(46.8)
(49.7)

(19.1)

(14.7)

Deferred tax assets and liabilities are offset when there is a legally enforceable right to offset current tax assets and current tax 
liabilities and it is the intention to settle the balances on a net basis. Deferred tax assets and liabilities of £28.2m (30 June 2021: £31.4m) 
have been offset and disclosed on the balance sheet as follows:

Deferred tax assets
Deferred tax liabilities
Net deferred tax liability

Group

As at
30 June
2022
£m
1.4
(20.5)
(19.1)

As at
30 June 
2021
£m
3.6
(18.3)
(14.7)

The deferred tax assets recognised are recoverable against future taxable profits that the Directors consider more likely than not to occur 
on the basis of management forecasts.

The Group has UK tax losses of £0.4m (30 June 2021: £0.6m) and overseas tax losses of £16.1m (30 June 2021: £15.7m) that are carried 
forward for offset against suitable future taxable profits. No deferred tax asset has been recognised in relation to these losses as no 
utilisation is currently anticipated. Included in unrecognised tax losses are losses of £1.9m that will expire between 2026 and 2029. 
Other losses will be carried forward indefinitely.

The Group has UK capital losses carried forward of £779m (30 June 2021: £780m). These losses have no expiry date and are available 
for offset against future UK chargeable gains. No deferred tax asset (30 June 2021: £nil) has been recognised in respect of these 
capital losses as no further utilisation is currently anticipated.

Temporary differences associated with Group investments
There was no deferred tax liability recognised (30 June 2021: £nil) for taxes that would be payable on the unremitted earnings 
of certain subsidiaries. The Group has determined that any unremitted earnings that do not fall within the dividend exemption 
introduced in the Finance Act 2009 will not be distributed in the foreseeable future and the parent company does not foresee giving 
such consent at the balance sheet date.

201

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

23 Deferred tax (continued)
The deferred tax included in the Group income statement is as follows:

Deferred tax in the income statement
Accelerated capital allowances
Tax losses 
Business combinations – property lease fair value adjustments
Temporary differences on UK casino licences
Other temporary differences
Total deferred tax (charge) credit 

The deferred tax movement on the balance sheet is as follows:

As at start of year
Exchange adjustments
Acquisition of Rank Interactive Limited
Deferred tax (charge) credit in the income statement
Deferred tax credit to equity
As at end of year

24 Provisions

Group

Year
ended
30 June
2022
£m

(5.0)
(0.3)
0.1
2.9
(1.7)
(4.0)

Group

30 June
2022
£m
(14.7)
(0.1)
(0.3)
(4.0)
–
(19.1)

Group
At 1 July 2021
Charge to the income statement – SDI
Release to the income statement – SDI
Utilised in the year
At 30 June 2022
Current
Non-current
Total

Property-
related
provisions
£m
15.2
3.8
(10.4)
(1.8)
6.8
5.2
1.6
6.8

Disposal
provisions
£m
3.9
–
–
–
3.9
0.3
3.6
3.9

Restructuring
provisions
£m
0.1
–
(0.1)
–
–
–
–
–

Indirect tax
provision
£m
1.2
–
–
–
1.2
1.2
–
1.2

Pay
provision
£m
0.2
–
(0.1)
–
0.1
0.1
–
0.1

Warranty
provision
£m
0.8
–
(0.3)
–
0.5
0.1
0.4
0.5

Year
ended
30 June 
2021
£m

4.0
9.6
(0.3)
(11.5)
1.5
3.3

30 June 
2021
£m
(21.6)
0.1
–
3.3
3.5
(14.7)

Total
£m
21.4
3.8
(10.9)
(1.8)
12.5
6.9
5.6
12.5

Provisions have been made based on management’s best estimate of the future cash flows, taking into account the risks associated 
with each obligation.

Property-related provisions
The balance as at 30 June 2021 comprised of £4.8m of dilapidations provisions and a property-related provision of £10.4m. 

In prior years and as a result of the COVID-19 lockdown, the Group determined it was probable that it would be required to make 
payments under a property arrangement for which the liability will revert to the Group if the tenant defaults. A provision of £10.4m 
was recognised, being the present value of the amount expected to be paid over the remaining term of the lease.

During the current year, the Group have re-considered this provision in light of the current circumstances for both the Group, the 
guarantors and the property tenants. It was determined that payment is no longer probable and therefore, the provision was released 
in full.

During the year, and as a result of the decision to exit a number of leases at their expiration, the Group has recognised additional 
provision of £3.8m which represents Rank’s best estimate to exit the properties and return them to their original state. 

202

The Rank Group PlcAnnual Report 2022Disposal provisions
Provision has been made for legacy industrial disease and personal injury claims, and other directly attributable costs arising as a 
consequence of the sale or closure of previously owned businesses. The timing of any personal injury claims is uncertain and therefore 
these claims have been included in the maturity analysis based on management’s best estimates. The disposal provisions held 
comprise the following:

Legacy industrial disease and personal injury claims
Other
Total disposal provisions

As at
30 June
2022
£m
3.8
0.1
3.9

As at
30 June 
2021
£m
3.8
0.1
3.9

Restructuring provisions
The balance of £0.1m as at 30 June 2021 relates to remaining SDI restructuring and relocation costs which have been fully completed 
and settled during the year ended 30 June 2022.

Indirect tax provision
The indirect tax provision relates to an amusement machine licence duty claim by HMRC. The balance of £1.2m (30 June 2021: £1.2m) 
represents the Directors’ best estimate of the outflow likely to arise.

Pay provision
The balance of £0.1m (30 June 2021: £0.2m) relates to the remaining settlements associated with the National Minimum Wage 
Regulations for those employees for whom the Group is still in contact for payment details. 

Warranty provision
As a result of the Group’s sale of its Blankenberge Casino in Belgium, a warranty provision of £0.8m was recognised in SDI as at 
30 June 2021. This amount represented Rank’s best estimate of liability in relation to certain indemnities and warranties provided 
to the purchaser. In the event that the provision for warranties is not called upon over the five-year period, this amount will be released 
to the Group income statement as an additional profit on sale. During the year, the Group recognised £0.2m additional profit on sale 
within the SDI of the Group income statement. The release in the year represents Rank’s best estimate of liability that have now passed 
due to the passage of time in which the purchaser can no longer claim.

Company
Provision has been made for legacy industrial disease and personal injury claims relating to a previously closed business. The timing 
of any personal injury claims is uncertain and therefore these claims have been included in the maturity analysis based on management’s 
best estimates. The disposal provisions held comprise the following:

Current
Non-current
Total legacy industrial disease and personal injury claims

As at
30 June
2022
£m
0.1
0.9
1.0

As at
30 June 
2021
£m
0.1
0.9
1.0

203

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

25 Share capital and reserves

Authorised ordinary shares of 138/9p each

Issued and fully paid

At start of the year
Shares issued in year
At end of the year

Share premium

At start of the year
Shares issued in year
At end of the year

As at 30 June 2022

As at 30 June 2021

Number
m
1,296.0

Nominal
value
£m
180.0

Number
m
1,296.0

Nominal
value
£m
180.0

As at 30 June 2022

As at 30 June 2021

Number
m
468.4
–
468.4

Nominal
value
£m
65.0
–
65.0

Number
m
390.7
77.7
468.4

Nominal
value
£m
54.2
10.8
65.0

As at 30 June 2022

As at 30 June 2021

Number
m
468.4
–
468.4

Nominal
value
£m
155.7
–
155.7

Number
m
390.7
77.7
468.4

Nominal
value
£m
98.4
57.3
155.7

On 24 November 2020, the Group issued 77,746,020 ordinary shares as part of a share placing and parallel retail offer, corresponding 
to 19.9% of total shares issued. Each share has the same right to receive dividends and represents one vote at shareholders’ meetings. 
Share premium proceeds in addition to the nominal value of the shares issued, were included in share premium, less the costs 
associated with the issue of new equity.

Total shares in issue at 30 June 2022 are 468,429,541 (2021: 468,429,541).

26 Notes to cash flow
Reconciliation of profit(loss) for the year to cash generated (used) from operations:

Profit (loss) for the year
Adjustments for:
Depreciation and amortisation

Assets written off
Net financing charge
Income tax expense (credit)
Share-based payments
Separately disclosed items

Increase in inventories
(Increase) decrease in other receivables
Increase (decrease) in trade and other payables

Cash utilisation of provisions (see note 24)
Cash receipts in respect of separately disclosed items
Cash generated from (used in) operations

Group

Company

Year ended
30 June
2022
£m
66.2

Year ended
30 June 
2021 Restated
£m
(72.0)

Note

67.4

–
13.4
6.4
(0.3)
(46.2)
106.9
(0.3)
(18.4)
12.5
100.7
(1.8)
72.4
171.3

71.2

0.5
14.4
(10.1)
(0.2)
(15.7)
(11.9)
(0.1)
4.8
(14.0)
(21.2)
–
5.9
(15.3)

Year ended
30 June
2022
£m
(14.5)
–
–

Year ended
30 June 
2021 Restated
£m
(7.9)
–
–

–
15.5
–
–
–
1.0
–
–
14.6
15.6
(0.1)
–
15.5

–
8.9
–
–
–
1.0
–
–
(1.0)
–
–
–
–

The Group restated the prior year cash flow format to start from profit (loss) for the year instead of operating profit (loss). This method 
provides more comprehensive information which would be useful to the reader of the consolidated and company financial statements.

204

The Rank Group PlcAnnual Report 202227 Cash and short-term deposits

Cash at bank and on hand
Short-term deposits
Total

The analysis of cash and short-term deposits by currency is as follows:

Sterling
Euro
Others
Total

Group

As at
30 June
2022
£m
77.9
20.0
97.9

Group

As at
30 June
2022
£m
80.5
14.1
3.3
97.9

As at
30 June
2021
£m
59.6
10.0
69.6

As at
30 June
2021
£m
55.6
11.6
2.4
69.6

Cash at bank earns interest at floating rates based on daily bank deposit rates. Short-term deposits are made for varying periods 
depending on the immediate cash requirements of the Group and earn interest at the respective short-term deposit rates.

Included in cash is £8.0m (2021: £7.1m) relating to customer funds which is matched by liabilities to customers of equal value within 
trade and other payables (note 19).

Company
At 30 June 2022 the Company had cash and short-term deposits of £nil (30 June 2021: £nil).

28 Reconciliation of cash flow from financing activities
Reconciliation of net debt:

Cash and cash equivalents
Loans and borrowings
Lease liabilities
Net debt 

For the purpose of the statements of cash flow, cash and cash equivalents comprise the following:

Group

As at
30 June
2022
£m
97.9
(78.8)
(181.7)
(162.6)

Group

As at
30 June
2022
£m
77.9
20.0
97.9

As at
30 June
2021
£m
69.6
(119.4)
(206.9)
(256.7)

As at
30 June
2021
£m
59.6
10.0
69.6

Transactions year ended 
30 June 2022

Cash flow
(53.7)
(29.6)
(11.0)
(94.3)

Non-cash 
changes
28.5
–
–
28.5

As at
30 June
2022
£m
181.7
78.8
–
260.5

As at
30 June
2021
£m
206.9
108.4
11.0
326.3

Cash at bank and on hand
Short-term deposits
Total

Changes in liabilities arising from financing activities:

Lease liabilities
Term loans
Revolving credit facility 
Total borrowings

205

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

29 Employees and Directors
(a) Employee benefit expense for the Group during the year

Wages and salaries
Social security costs
Pension costs
Share-based payments

The Company has no employees (year ended 30 June 2021: nil).

(b) Average monthly number of employees

Year ended
30 June
2022
£m
168.4
16.7
5.1
(0.3)
189.9

Year ended
30 June
2021
£m
148.5
13.8
4.5
(0.2)
166.6

Grosvenor Venues
Mecca Venues
Digital
Enracha Venues
Central Costs

(c) Key management compensation

Full-time
Year ended
30 June
2022
2,558
573
660
435
343
4,569

Part-time
Year ended
30 June
2022
1,515
1,385
17
70
17
3,004

Total
Year ended
30 June
2022
4,073
1,958
677
505
360
7,573

Full-time
Year ended
30 June
2021
 2,661 
 572 
 600 
 487 
 286 
 4,606 

Part-time
Year ended
30 June
2021
 1,569 
 1,633 
 27 
 75 
 23 
 3,327 

Salaries and short-term employee benefits (including social security costs)
Termination benefits
Post-employment benefits
Share-based payments

Year ended
30 June
2022
£m
2.3
–
0.1
0.1
2.5

Total
Year ended
30 June
2021
 4,230 
 2,205 
 627 
 562 
 309 
 7,933 

Year ended
30 June
2021
£m
2.5
0.1
0.2
–
2.8

Included in key management compensation are bonuses of £nil in respect of the current year (year ended 30 June 2021: £0.2m).

Key management is defined as the Executive Directors of the Group and the management team, details of which are set out on page 94 
and at www.rank.com. Further details of the emoluments received by the Executive Directors are included in the Remuneration Report.

(d) Directors’ interests
The Directors’ interests in shares of the Company, including conditional awards under the Long-Term Incentive Plan, are detailed 
in the Remuneration Report. 

(e) Total emoluments of the Directors of The Rank Group plc 

Salaries and short-term employee benefits (including social security costs)
Post-employment benefits
Share-based payments

Year ended
30 June
2022
£m
1.3
0.1
0.1
1.5

Year ended
30 June
2021
£m
1.1
0.1
–
 1.2 

No Director accrued benefits under defined benefit pension schemes in either year nor is a member of the Group’s defined contribution 
pension plan in either year. Further details of emoluments received by Directors, including the aggregate amount of gains made by 
Directors upon the vesting of conditional share awards, are disclosed in the Remuneration Report on page 120.

206

The Rank Group PlcAnnual Report 202230 Share-based payments
During the year ended 30 June 2022, the Company operated an equity-settled Long-Term Incentive Plan (‘LTIP’). Further details of the 
LTIP are included in the Remuneration Report on pages 120 to 122. The LTIP is an equity-settled scheme and details of the movements 
in the number of shares are shown below:

Outstanding at start of the year
Granted
Exercised
Expired
Forfeited
Outstanding at end of the year
Weighted average remaining life
Weighted average fair value for shares granted during the year (p)

As at
30 June
2022
7,518,376
3,937,473
(98,489)
(1,802,540)
(1,445,966)
8,108,854
1.6 years
101.13p

As at
30 June
2021
4,860,348
3,396,884
–
–
(738,856)
7,518,376
2.4 years
96.7p

There are five LTIP awards currently in issue during the financial year ended 30 June 2022.

LTIP – 2017/18 award
Vests in three tranches; 33.3% in October 2021, 33.3% in October 2022 and 33.3% in October 2023. All LTIP awards have £nil exercise 
price.

LTIP – 2020/21 award
Vests in a single tranche in December 2023. All LTIP awards have £nil exercise price.

LTIP – 2021/22 award
Vests in a single tranche in September 2024. All LTIP awards have £nil exercise price. 

Recovery Incentive Scheme (RIS) – 2021/22 award
Vests in a single tranche in June 2023 for the non-executive RIS. Vests in two tranches; 50% in October 2022 and 50% in October 2023 
for the executive RIS. All RIS awards have £nil exercise price.

LTIP – 2021/22 Exec award
Vests in a two tranches, 50% in May 2023 and 50% in March 2024. All LTIP awards have £nil exercise price. 

The number of LTIP awards and the fair value per share granted during the year were as follows:

Number
Weighted average fair value per share

The number of RIS awards and the fair value per share granted during the year were as follows:

Number
Weighted average fair value per share

30 June
2022
2,215,812
74.1p

30 June
2021
3,396,884
96.7p

30 June
2022
1,535,025
162.9p

30 June
2021
–
–

The fair value of the LTIP and RIS awards granted during the year is based on the market value of the share award at grant date less 
the expected value of dividends forgone. The following table lists the inputs used in assessing the fair value of the share awards:

Dividend yield (%)
Vesting period (years)
Weighted average share price (p)

30 June
2022
2.00
2.00
173.0

The number of LTIP Exec awards and the fair value per share of the LTIP Exec awards granted during the year were as follows:

Number
Weighted average fair value per share

207

30 June
2022
186,636
110.1p

30 June
2021
2.00
3.00
139.7

30 June
2021
–
–

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

30 Share-based payments (continued)
The fair value of the LTIP Exec awards granted during the year is based on the market value of the share award at grant date less 
the expected value of dividends forgone. The following table lists the inputs used in assessing the fair value of the share awards:

Dividend yield (%)
Vesting period (years)
Weighted average share price (p)

30 June
2022
2.00
2.00
106.0

30 June
2021
2.00
3.00
139.7

To the extent that grants are subject to non-market based performance conditions, the expense recognised is based on expectations 
of these conditions being met, which are reassessed at each balance sheet date. The Group recognised a £0.3m credit (30 June 2021: 
£1.1m charge) in operating profit for costs of the scheme in the current year.

31 Retirement benefits
Defined contribution scheme
The Group operates the Rank Group Stakeholder Pension Plan (‘the Plan’) which is externally funded and the Plan’s assets are held 
separately from Group assets. During the year ended 30 June 2022, the Group contributed a total of £2.4m (year ended 30 June 2021: 
£5.3m) to the Plan. There were no significant contributions outstanding at the balance sheet date in either year.

Other pension commitment
The Group has an unfunded pension commitment relating to three former executives of the Group. At 30 June 2022, the Group’s 
commitment was £3.6m (30 June 2021: £3.8m). The Group paid £0.2m (year ended 30 June 2021: £0.2m) in pension payments during 
the year. The actuarial gain arising on the commitment, resulting from the changes in assumptions outlined below in the year was 
£0.1m (year ended 30 June 2021: £0.2m) before taxation and £0.1m after taxation (year ended 30 June 2021: £0.2m). 

Discount rate
Pension increases

30 June
2022
% p.a.
3.8
4.9

30 June
2021
% p.a.
1.9
3.3

The obligation has been calculated using the S2 mortality tables with a 1.5% per annum improvement in life expectancy. 

32 Leases
Group as a Lessee
The Group leases various properties and equipment. Rental contracts are made for various fixed periods ranging up to 93 years. 
Lease terms are negotiated on an individual basis and contain a wide range of different terms and conditions. The lease agreements 
do not impose any covenants, but leased assets may not be used as security for borrowing purposes.

In determining the lease term, management considers all facts and circumstances that create an economic incentive to exercise 
an extension option. Extension options are only included in the lease term if the lease is reasonably certain to be extended (or not 
terminated). The assessment is reviewed if a significant event or a significant change in circumstances occurs which affects this 
assessment and that is within the control of the Group as a lessee.

Set out below are the carrying amounts of lease liabilities and the movements during the period:

30 June
2022
£m
206.9
21.9
6.6
(53.7)
–
181.7
40.4
141.3
181.7

 30 June
2021
£m
240.5
3.0
–
(36.4)
(0.2)
206.9
42.2
164.7
206.9

As at 1 July 2021
Additions
Accretion of interest
Payments
Foreign exchange
As at 30 June 2022
Current liabilities
Non-current liabilities
Total

208

The Rank Group PlcAnnual Report 2022The maturity analysis of lease liabilities are disclosed below:

Within 1 year
After 1 year but within 2 years
After 2 years but within 5 years
After 5 years

Less: total future interest expenses
Present value of lease liabilities

The following are the amounts recognised in the Group income statement:

Depreciation expense of right-of-use assets
Interest expense on lease liabilities
Total amount recognised in the income statement

As at 30 June 2022

Present value 
of the 
minimum 
lease 
payments
£m
40.4
25.8
72.8
42.7
181.7

Total 
minimum 
lease 
payments
£m
47.0
30.1
85.2
50.2
212.5
(30.8)
181.7

Year ended
30 June
2022
£m
26.6
6.7
33.3

The Group has several lease contracts that include extension and termination options. These options are negotiated by management to 
provide flexibility in managing the leased-asset portfolio and align with the Group’s business needs. Management exercises significant 
judgement in determining whether these extension and termination options are reasonably certain to be exercised.

Group as a lessor
The Group is party to a number of leasehold property contracts. Where appropriate the Group will sub-let properties which are vacant, 
in order to derive lease income which is shown net of lease costs. Lease income as at 30 June 2022 from lease contracts in which the 
Group sub-lets certain property space is £1.0m (year ended 30 June 2021: £1.6m).

Future minimum rentals receivable under non-cancellable operating leases as at 30 June are as follows:

Within 1 year
After 1 year but within 2 years
After 2 years but within 5 years
After 5 years
Total

Capital commitments
At 30 June 2022, the Group has contracts placed for future capital expenditure of £15.3m (30 June 2021: £6.9m). 

As at
30 June
2022 
Total 
minimum 
lease 
payments
£m
2.6
0.9
1.1
2.1
6.7

209

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewNotes to the financial statements
Continued

33 Contingent liabilities and contingent assets
Contingent liabilities
Group
Property arrangements
The Group has certain property arrangements under which rental payments revert to the Group in the event of default by the third party. 
At 30 June 2022, it is not considered probable that the third party will default. As such, no provision has been recognised in relation 
to these arrangements. If the third party were to default on these arrangements, the obligation for the Group would be £1.1m on a 
discounted basis. 

Legal and regulatory landscape
Given the nature of the legal and regulatory landscape of the industry, from time to time the Group receives notices and 
communications from regulatory authorities and other parties in respect of its activities and is subject to compliance assessments 
of its licensed activities.

The Group recognises that there is uncertainty over any fines or charges that may be levied by regulators as a result of past events 
and depending on the status of such reviews, it is not always possible to reliably estimate the likelihood, timing and value of potential 
cash outflows.

Company
At 30 June 2022, the Company has made guarantees to subsidiary undertakings of £79.5m (30 June 2021: £108.7m).

34 Related party transactions
Group
Details of compensation paid to key management are disclosed in note 29.

Entities with significant influence over the Group
Guoco Group Limited (‘Guoco’), a company incorporated in Bermuda, and listed on the Hong Kong Stock Exchange has a controlling 
interest in The Rank Group Plc. The ultimate parent undertaking of Guoco is GuoLine Capital Assets Limited (‘GuoLine’) which is 
incorporated in Jersey. At 30 June 2021, entities controlled by GuoLine owned 56.1% of the Company’s shares, including 52.0% 
through Guoco’s wholly-owned subsidiary, Rank Assets Limited, the Company’s immediate parent undertaking. Hong Leong Company 
(Malaysia) Berhad (‘Hong Leong’) was the ultimate parent company of Guoco until 16 April 2021 whereupon, following an internal 
restructure, GuoLine became the ultimate parent company of Guoco. For further information see page 144.

Company
The following transactions with subsidiaries occurred in the year:

Interest payable to subsidiary undertaking

Year ended
30 June
2022
£m
(15.0)

Year ended
30 June
2021
£m
(9.8)

During the year, Rank Group Finance Plc, a subsidiary of the Company, received cash from the Company of £0.1m (year ended 30 June 
2021: received cash from the Company of £68.1m). 

210

The Rank Group PlcAnnual Report 202235 Acquisition of subsidiary undertakings
On 21 April 2022, the Group completed the purchase of the remaining 50% shareholding of Rank Interactive Limited (formerly known 
as Aspers Online Limited) for a total consideration £1.3m. Of this consideration, £0.5m was paid in cash on completion in lieu of the 
outstanding loan balance the Company owed to the seller and £0.8m in contingent consideration. The contingent consideration will 
be equivalent to a percentage of the net gaming revenue generated from the acquired customer database. A present value of £0.8m has 
been provisionally recognised for the contingent consideration and is dependent upon the date a competing online gaming operation 
is established.

At the date of acquisition, the fair value of assets acquired and liabilities assumed, goodwill and consideration, including the fair value 
of the Group’s pre-acquisition 50% shareholding at the acquisition date, are outlined below. The fair value of operational cash and trade 
and other payables totalling £0.5m corresponds to their book value.

Customer relationships
Cash
Trade and other payables
Deferred tax liability
Net assets acquired
Goodwill
Total consideration

The fair value of each component of consideration is analysed as:

Cash1
Loan settlement
Contingent cash consideration
Fair value of previously existing interest in joint venture
Total

1.  Cash consideration of £1 for shares.

The identified intangible assets recognised separately from goodwill are as follows:

Customer relationships
Total

£m
1.4
0.1
(0.6)
(0.4)
0.5
2.1
2.6

£m
–
0.5
0.8
1.3
2.6

£m
1.4
1.4

The goodwill consists of future revenue opportunities attributable to new customers, the new brands and development of technology 
and amounts that are required for general operational purposes. No amount of the goodwill recognised is expected to be deductible 
for tax purposes.

At the date of acquisition, the Group recognised a gain of £0.8m on remeasurement of its pre-acquisition 50% shareholding and 
acquisition related costs of £0.02m both of which were recognised as SDIs in the Group income statement.

In the year ended 30 June 2022, Rank Interactive Limited contributed statutory revenue of £0.8m and profit before tax of £nil. If the 
acquisition had occurred at the beginning of the year, the continuing statutory revenues of the entity in the 12 months to 30 June 2022 
would have been £6.1m and loss before tax would have been £0.2m.

211

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewFive year review

Continuing operations
Revenue

Operating profit (loss) before separately disclosed items
Separately disclosed items
Group operating profit (loss)

Total net financing charge

Profit (loss) before taxation

Taxation

Profit (loss) after taxation from continuing operations

Discontinued operations 

Profit (loss) for the year

Year
ended
30 June
2022
£m

Year
ended
30 June
2021
£m

Year
ended
30 June
2020
(restated)
£m

Year
ended
30 June
2019
£m

Year
ended
30 June
2018
£m

644.0

329.6

629.7

695.1

691.0

39.8
42.3
82.1

(84.5)
(8.4)
(92.9)

(7.8)

(14.4)

74.3

(107.3)

(16.9)

10.4

57.4

8.8

66.2

(96.9)

24.9

(72.0)

49.1
(27.6)
21.5

(8.1)

13.4

(5.2)

8.2

1.2

9.4

75.7
(36.7)
39.0

77.0
(26.9)
50.1

(4.4)

(3.4)

34.6

46.7

(7.0)

(10.8)

27.6

1.5

29.1

35.9

–

35.9

Basic earnings (loss) per ordinary share

4.3p

(20.1)p

7.0p

15.3p

15.0p

Total ordinary dividend (including proposed) per ordinary share

0.00p

0.00p

2.80p

7.65p

7.45p

Group funds employed
Intangible assets, property, plant and equipment 
and right-of-use assets
Provisions
Other net liabilities
Total funds employed at year-end
Financed by 
Ordinary share capital and reserves
Net (cash) debt 

Average number of employees (000s)

708.3
(12.4)
(106.0)
589.9

427.3
162.6
589.9

7.6

750.6
(21.4)
(111.3)
617.9

361.2
256.7
617.9

810.7
(18.9)
(128.4)
663.4

365.9
297.5
663.4

609.3
(46.8)
(166.2)
396.3

398.1
(1.8)
396.3

630.6
(41.6)
(183.2)
405.8

396.5
9.3
405.8

7.9

8.4

9.0

9.9

212

The Rank Group PlcAnnual Report 2022Shareholder information

2022/23 financial calendar

Not applicable
13 October 2022 
Not applicable
26 January 2023 

Record date for 2021/22 final dividend
Annual General Meeting and trading update
Payment date for 2021/22 final dividend
Interim results announcement

Annual General Meeting 
The 2022 Annual General Meeting (‘AGM’) 
will be held on 13 October 2022, providing 
a valuable opportunity for communication 
between the Board and shareholders. 
Further details on how shareholders will 
be able to participate in the meeting will 
be detailed as part of the AGM notice. 

Shareholders will be invited to vote on 
the formal resolutions contained in the 
AGM notice. The full text of notice of the 
meeting, together with explanatory notes, 
will be set out in a separate document at 
www.rank.com. If a shareholder has 
chosen paper information, the notice will 
be enclosed with their hard copy of this 
Annual Report. Shareholders wishing to 
change their election may do so at any 
time by contacting the Company’s 
registrar, details of which can be found 
below and on our website at www.rank.com.

Shareholders may use electronic means 
to vote, or appoint a proxy to vote on their 
behalf, at the annual and other general 
meetings of the Company.

Following the meeting, the business 
presentation, voting results and a summary 
of the questions and answers are made 
available at www.rank.com, or in printed 
format on request. 

Registrar
All administrative enquiries relating 
to shares should, in the first instance, 
be directed to the Company’s registrar 
(quoting reference number 1235) and 
clearly state the registered shareholder’s 
name and address. Please write to The 
Rank Group Plc registrar, Equiniti Limited, 
Aspect House, Spencer Road, Lancing, 
West Sussex BN99 6DA (Tel: from the UK 
0371 384 20981 and from outside the UK 
+44 121 415 70471).

There is a text phone available on 
0371 384 22551 for shareholders with 
hearing difficulties.

1.   Lines are open 08:30 to 17:30, Monday to Friday 

(excluding public holidays in England and Wales).

Shareview
The Shareview portfolio service from the 
Company’s registrar gives shareholders 
more control of their Rank shares and 
other investments including:

 – direct access to data held for them on the 
share register including recent share 
movements and dividend details;

 – a recent valuation of their portfolio; and
 – a range of information and practical help 
for shareholders including how they can 
elect to receive communications 
electronically.

It is easy and free to set up a portfolio 
– shareholders will just need the 
shareholder reference printed on their 
proxy form or dividend stationery. Please 
visit the following website for more details: 
www.shareview.co.uk.

Payment of dividends
The Company does not operate a dividend 
re-investment plan. Shareholders may find 
it more convenient to make arrangements 
to have dividends paid directly to their 
bank account. The advantages of this 
are that the dividend is credited to a 
shareholder’s bank account on the 
payment date, there is no need to present 
cheques for payment and there is no risk 
of cheques being lost in the post.

To set up a dividend mandate or to change 
an existing mandate please contact 
Equiniti Limited, our registrar, whose 
contact details are above. Alternatively, 
shareholders who use Equiniti’s Shareview 
can log on to www.shareview.co.uk and 
follow the online instructions.

Shareholder information
A wide range of information for 
shareholders and investors is available 
in the Investors area of the Rank Group 
website: www.rank.com.

Frequently asked questions
We have a shareholder ‘frequently asked 
questions’ section on our website which 
provides answers to many questions: 
www.rank.com/en/investors/shareholder-
centre/faqs.html.

Capital gains tax
For the purpose of calculating UK capital 
gains tax on a disposal of ordinary shares 
in the Company held since 31 March 1982 
(including shares held in the predecessor 
company, The Rank Organisation Plc), the 
price of the Company’s ordinary shares at 
that date was 190p per share. This price 
should be adjusted for the effects of the 
rights issue in January 1990, the enhanced 
share alternative in July 1993, the sub-
division and consolidation of shares in 
March 1994, the enhanced scrip dividend 
in March 1998, and the 18 for 25 sub-
division and share consolidation (aligned 
with the 65p special dividend payment) 
which took place in March 2007. More 
information regarding these adjustments 
is available on www.rank.com.

Shareholder security
We are aware that shareholders can on 
occasion receive unsolicited telephone 
calls concerning their Rank shares. These 
communications tend to be from overseas-
based ‘brokers’ who offer a premium price 
for your Rank shares but ask you to make 
an upfront payment, typically in the form 
of an insurance bond. We recommend that 
before paying any money you:

 – obtain the name of the person and 

firm contacting you;

 – check the FCA register at https://
register.fca.org.uk to ensure they 
are authorised;

 – use the details on the FCA register 

to contact the firm;

 – call the FCA Consumer Helpline on 

0800 111 6768 (freephone) if there are 
no contact details on the FCA register 
or you are told they are out of date; and

 – search the FCA’s list of unauthorised 
firms and individuals to avoid doing 
business with: www.fca.org.uk/
consumers/unauthorised-firms-
individuals.

If you use an unauthorised firm to 
buy or sell shares or other investments, 
you will not have access to the Financial 
Ombudsman Service or Financial Services 
Compensation Scheme (‘FSCS’) if things 
go wrong.

Below, please find the link to the FCA’s 
website which gives information on scams 
and swindles, which shareholders may find 
helpful: www.fca.org.uk/consumers/
protect-yourself-scams.

213

The Rank Group PlcAnnual Report 2022Strategic reportGovernance reportFinancial statementsOverviewShareholder information
Continued

Further information on fraud can be found 
at www.actionfraud.police.uk. 

Action Fraud’s helpline is 0300 123 2040.

We recommend that you report any 
attempted share frauds to the authorities, 
since providing information with regard 
to how the fraudsters have contacted and 
dealt with you will assist the authorities 
in understanding the fraudsters’ way of 
operating so as to enable them to disrupt 
and prevent these activities and 
prosecute them.

ShareGift
Shareholders with a very small number 
of shares, the value of which may make 
it uneconomical to sell, may wish to 
consider donating them to charity 
through ShareGift, a registered charity 
administered by The Orr Mackintosh 
Foundation.

Further information about 
ShareGift is available at 
www.sharegift.org or by writing to:

ShareGift
PO Box 72253
London SW1P 9LQ
Tel: 020 7930 3737

For any other information please 
contact the following persons at our 
registered office:

Luisa Wright, Group General Counsel 
& Company Secretary
Sarah Powell, Director of Investor 
Relations & Corporate Communications 

Registered office
The Rank Group Plc, 
TOR, Saint-Cloud Way,  
Maidenhead SL6 8BN

Tel: 01628 504 000

The Rank Group Plc
Registered in England and Wales 
Company number: 03140769

214

The Rank Group PlcAnnual Report 2022For more information, visit our website.
www.rank.com

Printed by Park Communications. 

The material used in this book is 100% 
recycled. The paper mill and printer are both 
registered with the Forestry Stewardship 
Council (FSC)® and additionally have the 
Environmental Management System ISO 14001.

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inks used are vegetable based.

Designed and produced by Gather.london

The Rank Group Plc
TOR
Saint-Cloud Way
Maidenhead
SL6 8BN
Tel: 01628 504 000
www.rank.com

Company registration number: 03140769