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The Joint Corp.

jynt · NASDAQ Healthcare
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Employees 443
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FY2019 Annual Report · The Joint Corp.
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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549



ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

FORM 10-K



TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2019
OR

For the transition period from _______ to ________

Commission File Number: 001-36724

The Joint Corp.
(Exact name of registrant as specified in its charter)

Delaware
(State or Other Jurisdiction of
Incorporation)

16767 North Perimeter Drive, Suite 110, Scottsdale, Arizona
(Address of Principal Executive Offices)

90-0544160
(I.R.S. Employer
Identification No.)

85260
(Zip Code)

(480) 245-5960
(Registrant’s Telephone Number, Including Area Code)

Securities registered pursuant to Section 12(b) of the Act:

Title Of Each Class
Common Stock, $0.001 Par Value Per Share

Trading
Symbol(s)
JYNT

Name Of Each Exchange On Which Registered

The NASDAQ Capital Market LLC

Securities Registered Pursuant to Section 12(g) of the Act:
None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes         No    

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes          No   

Indicate  by  check  mark  whether  the  registrant:  (1)  has  filed  all  reports  required  to  be  filed  by  Section  13  or  15(d)  of  the  Securities  Exchange Act  of  1934  during  the
preceding  12  months  (or  for  such  shorter  period  that  the  registrant  was  required  to  file  such  reports),  and  (2)  has  been  subject  to  such  filing  requirements  for  the  past  90
days.  Yes          No   

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T

(§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes          No   

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or emerging growth
company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer 
Non-accelerated filer  

Accelerated filer 
Smaller reporting company ☑
Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised

financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes          No   

The  aggregate  market  value  of  the  voting  and  non-voting  common  equity  held  by  non-affiliates  of  the  registrant  was  approximately  $236.4  million  as  of  June  28,  2019

based on the closing sales price of the common stock on the NASDAQ Capital Market.

There were 13,882,932 shares of the registrant’s common stock outstanding as of March 3, 2020.

Documents Incorporated by Reference

Portions  of  the  registrant's  Proxy  Statement  relating  to  its  2020 Annual  Meeting  of  Stockholders,  to  be  filed  with  the  Securities  and  Exchange  Commission  (“SEC”)

pursuant to Regulation 14A within 120 days after the registrant’s fiscal year ended December 31, 2019, are incorporated by reference in Part III of this Form 10-K.

TABLE OF CONTENTS

PART I

Business

Risk Factors

Unresolved Staff Comments

Properties

Legal Proceedings

Mine Safety Disclosures

Market for Registrant’s Common Equity, Related Stockholder Matters, and Issuer Purchases of Equity Securities

Selected Financial Data

Management’s Discussion and Analysis of Financial Condition and Results of Operations

PART II

Item 1.

Item 1A.

Item 1B.

Item 2.

Item 3.

Item 4.

Item 5.

Item 6.

Item 7.

Item 7A.

Quantitative and Qualitative Disclosures About Market Risk

Item 8.

Item 9.

Item 9A.

Item 9B.

Item 10.

Item 11.

Item 12.

Item 13.

Item 14.

Financial Statements and Supplementary Data

Changes in and Disagreements With Accountants on Accounting and Financial Disclosure

Controls and Procedures

Other Information

Directors, Executive Officers and Corporate Governance

Executive Compensation

PART III

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Certain Relationships and Related Transactions, and Director Independence

Principal Accountant Fees and Services

PART IV

Item 15.

Exhibits, Financial Statement Schedules

SIGNATURES

Page
Numbers

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Forward-Looking Statements and Terminology

The information in this Annual Report on Form 10-K, or this Form 10-K, including this discussion under the headings “Business” and “Management’s Discussion and
Analysis of Financial Condition and Results of Operations,” contains forward-looking statements and information within the meaning of Section 27A of the Securities Act of
1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, or the Exchange Act, which are subject to the “safe harbor” created by those sections.
All statements, other than statements of historical facts, included or incorporated in this Form 10-K could be deemed forward-looking statements, particularly statements about
our plans, strategies and prospects under the headings “Business” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” In some
cases,  you  can  identify  forward-looking  statements  by  terminology  such  as  “may,”  “will,”  “should,”  “could,”  “expects,”  “plans,”  “anticipates,”  “believes,”  “estimates,”
“predicts,” “potential,” “continue,” “intend” or the negative of these terms or other comparable terminology. All forward-looking statements in this Form 10-K are made
based on our current expectations, forecasts, estimates and assumptions, and involve risks, uncertainties and other factors that could cause results or events to differ materially
from those expressed in the forward-looking statements. In evaluating these statements, you should specifically consider various factors, uncertainties and risks that could affect
our future results or operations as described from time to time in our SEC reports, including those risks outlined under “Risk Factors” in Item 1A of this Form 10-K. These
factors, uncertainties and risks may cause our actual results to differ materially from any forward-looking statement set forth in this Form 10-K. You should carefully consider
the  trends,  risks  and  uncertainties  described  below  and  other  information  in  this  Form  10-K  and  subsequent  reports  filed  with  or  furnished  to  the  SEC  before  making  any
investment decision with respect to our securities. All forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by
this cautionary statement.  Some of the important factors that could cause our actual results to differ materially from those projected in any forward-looking statements include,
but are not limited to, the following:

•

•

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•

•

•

•

•

•

•

•

•

we may not be able to successfully implement our growth strategy if we or our franchisees are unable to locate and secure appropriate sites for clinic locations, obtain
favorable lease terms, and attract patients to our clinics;

we have limited experience operating company-owned or managed clinics, and we may not be able to duplicate the success of some of our franchisees;

we may not be able to acquire operating clinics from existing franchisees or develop company-owned or managed clinics on attractive terms;

we may fail to successfully design and maintain our proprietary and third-party management information systems or implement new systems;

we may fail to properly maintain the integrity of our data or to strategically implement, upgrade or consolidate existing information systems;

As we increase the number of franchisee acquisitions that we make, it could disrupt our business and harm our financial condition;

we may not be able to continue to sell regional developer licenses to qualified regional developers or sell franchises to qualified franchisees, and our regional developers
and franchisees may not succeed in developing profitable territories and clinics;

we may not be able to identify, recruit and train enough qualified chiropractors to staff our clinics;

new clinics may not reach the point of profitability, and we may not be able to maintain or improve revenues and franchise fees from existing franchised clinics;

the chiropractic industry is highly competitive, with many well-established independent competitors, which could prevent us from increasing our market share or result
in reduction in our market share;

major public health concerns, including the outbreak of the coronavirus, may adversely affect revenue at our clinics and disrupt financial markets, adversely affecting
our stock price;

administrative actions and rulings regarding the corporate practice of medicine and joint employer responsibility may jeopardize our business model;

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•

•

•

•

we may face negative publicity or damage to our reputation, which could arise from concerns expressed by opponents of chiropractic and by chiropractors operating
under traditional service models;

our security systems may be breached, and we may face civil liability and public perception of our security measures could be diminished, either of which would
negatively affect our ability to attract and retain patients;

legislation, regulations, as well as new medical procedures and techniques could reduce or eliminate our competitive advantages; and

we face increased costs as a result of being a public company.

Additionally,  there  may  be  other  risks  that  are  otherwise  described  from  time  to  time  in  the  reports  that  we  file  with  the  Securities  and  Exchange  Commission.  Any

forward-looking statements in this report should be considered in light of various important factors, including the risks and uncertainties listed above, as well as others.

As used in this Form 10-K:

•

•

•

•

“we,” “us,” and “our” refer to The Joint Corp., its variable interest entities (“VIEs”), and, its wholly owned subsidiary, The Joint Corporate Unit No. 1, LLC,
collectively.

a “clinic” refers to a chiropractic clinic operating under our “Joint” brand, which may be (i) owned by a franchisee, (ii) owned by a professional corporation or
limited liability company and managed by a franchisee; (iii) owned directly by us; or (iv) owned by a professional corporation or limited liability company and
managed by us.

when we identify an “operator” of a clinic, a party that is “operating” a clinic, or a party by whom a clinic is “operated,” we are referring to the party that
operates all aspects of the clinic in certain jurisdictions, and to the party that manages all aspects of the clinic other than the practice of chiropractic in certain
other jurisdictions.

when we describe our acquisition or our opening of a clinic, we are referring to our acquisition or opening of the entity that operates all aspects of the clinic in
certain jurisdictions, and to our acquisition or opening of the entity that manages aspects of the clinic other than the practice of chiropractic in certain other
jurisdictions.

Table of Contents

ITEM 1. BUSINESS

Overview

PART I

"Our mission is to improve
quality of life through routine and
affordable chiropractic care."

Our principal business is to develop, own, operate, support and manage chiropractic clinics through direct ownership, management arrangements, franchising and the sale

of regional developer rights throughout the United States.

We are a rapidly growing franchisor and operator of chiropractic clinics that uses a private pay, non-insurance, cash-based model. We seek to be the leading provider of
chiropractic  care  in  the  markets  we  serve  and  to  become  the  most  recognized  brand  in  our  industry  through  the  rapid  and  focused  expansion  of  chiropractic  clinics  in  key
markets throughout North America and potentially abroad. We strive to accomplish our mission by making quality care readily available and affordable in a retail setting. We
have created a growing network of modern, consumer-friendly chiropractic clinics operated or managed by franchisees and by us that employ licensed chiropractors. Our model
enables us to price our services below most competitors’ pricing for similar services and below most insurance co-payment levels (i.e., below the patient co-payment required
for an insurance-covered service).

Since acquiring the predecessor to our company in March 2010, we have grown our enterprise from eight to 513 clinics in operation as of December 31, 2019, with an
additional 170 franchise licenses sold but not yet developed across our network, and 34 letters-of-intent for future clinic licenses. As of December 31, 2019, 453 of our clinics
were operated or managed by franchisees and 60 clinics were operated as company-owned or managed clinics. In the year ended December 31, 2019, our system registered
approximately 7.7 million patient visits and generated system-wide sales of $220.3 million. Our future growth strategy remains focused on accelerating the development of our
franchise base through the sale of additional franchises and through a robust regional developer network. In 2020, we plan to continue our acceleration of the expansion of our
company-owned or managed portfolio through the opportunistic acquisition of select operating clinics or the development of new clinics in areas in which we already support
company-owned or managed clinics. We collect a royalty of 7.0% of revenues from franchised clinics. We remit a 3.0% royalty to our regional developers on the gross sales of
franchises opened within certain regional developer protected territories. We also collect a national marketing fee of 2.0% of gross sales of all franchised clinics. We receive a
franchise sales fee of $39,900 for each franchise we sell directly. For each franchise sold through our network of regional developers, the regional developer typically receives
up to 50% of the respective franchise fee. If a franchisee purchases additional franchise licenses, the initial franchise fee is reduced by $10,000 per additional license.

On November 14, 2014, we completed our initial public offering, or the IPO, of 3,000,000 shares of common stock at an initial price to the public of $6.50 per share, and
we  received  net  proceeds  of  approximately  $17.1  million.  Our  underwriters  exercised  their  option  to  purchase  450,000  additional  shares  of  common  stock  to  cover  over-
allotments on November 18, 2014, pursuant to which we received net proceeds of approximately $2.7 million. Also, in conjunction with the IPO, we issued warrants to the
underwriters for the purchase of 90,000 shares of common stock, which were exercisable during the period between November 10, 2015 and November 10, 2018 at an exercise
price of $8.125 per share. These warrants expired on November 10, 2018.

On  November  25,  2015,  we  closed  on  our  follow-on  public  offering  of  2,272,727  shares  of  common  stock,  at  a  price  to  the  public  of  $5.50  per  share.  We  granted  the
underwriters a 45-day option to purchase up to 340,909 additional shares of common stock to cover over-allotments, if any. On December 30, 2015, our underwriters exercised
their over-allotment option to purchase an additional 340,909 shares of common stock at a price of $5.50 per share. After giving effect to the over-allotment exercise, the total
number of shares offered and sold in our follow-on public offering increased to 2,613,636 shares. With the over-allotment option exercise, we received aggregate net proceeds
of approximately $13.0 million.

We  deliver  convenient,  appointment-free  chiropractic  adjustments  in  an  inviting,  open  bay  environment  at  prices  that  are  approximately  62%  lower  than  the  average
industry cost for comparable procedures offered by traditional chiropractors, according to 2018 industry data from Chiropractic Economics. In support of our mission to offer
quality,  affordable  and  convenient  care  to  our  patients,  our  clinics  offer  a  variety  of  customizable  membership  and  wellness  treatment  plans  which  provide  additional  value
pricing even as compared with our single-visit pricing schedules. These flexible plans are designed to attract patients and encourage repeat visits and routine usage as part of an
overall health and wellness program.

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As of December 31, 2019, we had 513 franchised or company-owned or managed clinics in operation in 34 states. The map below shows the states in which we or our

franchisees operate clinics and the number of clinics open in each state as of December 31, 2019.

Our  retail  locations  have  been  selected  to  be  visible,  accessible  and  convenient.  We  offer  a  welcoming,  consumer-friendly  experience  that  attempts  to  redefine  the
chiropractic doctor/patient relationship. Our clinics are open longer hours than many of our competitors, including weekend days, and our patients do not need appointments.
We  accept  cash  or  major  credit  cards  in  return  for  our  services.  We  do  not  accept  insurance  and  do  not  provide  Medicare  covered  services.  We  believe  that  our  approach,
especially  our  commitment  to  affordable  pricing  and  our  ready  service  delivery  model,  will  attract  existing  consumers  of  chiropractic  services  and  will  also  appeal  to  the
growing market of consumers who seek alternative or non-invasive wellness care, but have not yet tried chiropractic. According to our patient survey conducted in early 2019
by WestGroup Research, 26% of our new patients had never tried chiropractic care before they came to The Joint. This represents an increase from 22% of patients new to
chiropractic in the same survey conducted in 2017, 21% in 2016 and 16% in 2013, demonstrating our continued impact on the chiropractic market and offering validation to our
thesis that we are actually expanding the overall market for chiropractic.

Our patients arrive at our clinics without appointments at times convenient to their schedules. Once a patient has joined our system and is returning for treatment, they
simply swipe their membership card at a card reader at the reception desk to announce their arrival. The patient is then escorted to our open adjustment area, where they are
required  to  remove  only  their  outerwear  to  receive  their  adjustment.  Each  patient’s  records  are  digitally  updated  for  retrieval  in  our  proprietary  data  storage  system  by  our
chiropractors  in  compliance  with  all  applicable  medical  records  security  and  privacy  regulations.  The  adjustment  process,  administered  by  a  licensed  chiropractor,  takes
approximately 15 - 20 minutes on average for a new patient and 5 - 7 minute on average for a returning patient.

Our  consumer-focused  service  model  targets  the  non-acute  treatment  market,  which  is  part  of  the  $15  billion  chiropractic  services  market,  according  to  IBIS  market
research report in February 2019. As our model does not focus on the treatment of severe or acute injury, we do not provide expensive and invasive diagnostic tools such as
MRIs and X-rays. Instead we refer those with severe or acute symptoms to alternate healthcare providers, including traditional chiropractors.

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Our Industry

Chiropractic care is widely accepted among individuals with a variety of medical conditions, particularly back pain. It is estimated that chiropractors treat more than 52
million Americans (adults and children) annually. A 2018 Gallup report commissioned by Palmer College of Chiropractic shows that among all U.S. adults, including those
who did not have neck or back pain, 16% went to a chiropractor in the last 12 months. These numbers represent a marked increase over the 2012 National Health Interview
Survey that measured chiropractic use at 8% of the population. According to the American Chiropractic Association, 80% of Americans experience back pain at least once in
their lifetime. According to the same 2018 Gallup report commissioned by the Palmer College of Chiropractic, eight in 10 adults in the United States (80%) prefer to see a health
care professional who is an expert in spine-related conditions for neck or back pain care instead of a general medicine professional who treats a variety of conditions (15%).

Chiropractic care is increasingly recognized as an effective treatment for pain and potentially for a variety of other conditions. The American College of Physicians (ACP)
now recommends non-drug therapy such as spinal manipulation as a first line of treatment for patients with chronic low-back pain. The ACP states that treatments such as spinal
manipulation are shown to improve symptoms with little risk of harm. The National Center for Complementary & Alternative Medicine of the National Institutes of Health has
stated  that  spinal  manipulation  appears  to  benefit  some  people  with  low-back  pain  and  also  may  be  helpful  for  headaches,  neck  pain,  upper-  and  lower-extremity  joint
conditions and whiplash-associated disorders. The Mayo Clinic has recognized chiropractic as safe when performed by trained and licensed chiropractors, and the Cleveland
Clinic has stated that chiropractors are established members of the mainstream medical team.

The chiropractic industry in the United States is large and highly fragmented. The Bureau of Labor Statistics estimates that $90 billion is spent on back pain each year in
the  U.S. According  to  a  report  issued  by  IBIS  World  Chiropractors  Market  Research  in  February  2019,  expenditures  for  chiropractic  services  in  the  U.S.  are  $15  billion
annually. The United States Bureau of Labor Statistics expects employment in chiropractic to grow faster than the average for all occupations.  Some  of  the  factors  that  the
Bureau  of  Labor  Statistics  identified  as  driving  this  growth  are  healthcare  cost  pressures,  an  aging  population  requiring  more  health  care  and  technological  advances,  all  of
which  are  expected  to  increasingly  shift  services  from  inpatient  facilities  and  hospitals  to  outpatient  settings.  We  believe  that  the  demand  for  our  chiropractic  services  will
continue to grow as a result of several additional drivers, such as the growing recognition of the benefits of regular maintenance therapy coupled with an increasing awareness
of  the  convenience  of  our  service  and  of  our  pricing  at  a  significant  discount  to  the  cost  of  traditional  chiropractic  adjustments  and,  in  most  cases,  at  or  below  the  level  of
insurance co-payment amounts.

Today,  most  chiropractic  services  are  provided  by  sole  practitioners,  generally  in  medical  office  settings.  The  chiropractic  industry  differs  from  the  broader  healthcare
services  industry  in  that  it  is  more  heavily  consumer-driven,  market-responsive  and  price  sensitive,  in  large  measure  a  result  of  many  treatment  options  falling  outside  the
bounds of traditional insurance reimbursable services and fee schedules. According to a First Research report from June 2019, the top 50 companies delivering chiropractic
services in the United States generated less than 10% of all industry revenue. We believe these characteristics are evidence of an underserved market with potential consumer
demand that is favorable for an efficient, low-cost, consumer-oriented provider.

Most chiropractic practices are set up to accept and to process insurance-based reimbursement. While chiropractors typically accept cash payment in addition to insurance,
Medicare  and  Medicaid,  they  continue  to  incur  overhead  expenses  associated  with  maintaining  the  capability  to  process  third-party  reimbursement.  We  believe  that  most
chiropractors who use this third-party reimbursement model would find it economically difficult to discount the prices they charge for their services to levels comparable with
our pricing.

Accordingly, we believe these and certain other trends favor our business model. Among these are:

•

•
•
•

People, most notably Millennials – the largest portion of our patient base – have increasingly active lifestyles and are living longer, requiring more medical,
maintenance and preventative support;
People are increasingly open to alternative, non-pharmacological types of care;
Utilization of more conveniently situated, local-sited urgent-care or “mini-care” alternatives to primary care is increasing; and
Popularity of health clubs, massage and other non-drug, non-invasive wellness maintenance providers is growing.

Our Competitive Strengths

We believe the following competitive strengths have contributed to our initial success and will position us for future growth:

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Retail,  consumer-driven  approach.    To  support  our  consumer-focused  model,  we  use  strong,  recognizable  retail  approaches  to  stimulate  brand-awareness  and  attract
patients to our clinics. We intend to continue to drive awareness of our brand by locating clinics mainly at retail centers and convenience points, displaying prominent signage
and employing consistent, proven and targeted marketing tools. We offer our patients the flexibility to visit our clinics without an appointment and receive prompt attention.
Additionally, most of our clinics offer extended hours of operation, including weekends, which is not typical among our competitors.

We attracted an average of 1,224 new patients per clinic (for all clinics open for the full twelve months of 2019) during the year ended December 31, 2019, as compared to
the  2019  chiropractic  industry  average  of  332  new  patients  per  year  for  traditional  insurance-based  non-multidisciplinary  or  integrated  practices,  according  to  a  2019
Chiropractic Economics survey.

Quality,  Empathetic  Service.   Across  our  system  we  have  a  community  of  approximately  1,500  fully  licensed  chiropractic  doctors,  who  performed  approximately  7.7
million adjustments last year alone. Our doctors provide personal and intuitive patient care focused on pain relief and ongoing wellness to promote healthy, active lifestyles. We
provide our doctors one-on-one training, as well as ongoing coaching and mentoring. Our doctors continually refine their skills, as our clinics see an average of 326 patient
visits per week (for clinics open for the full twelve months of 2019), as compared to the 2019 chiropractic industry average of 123 patients per week for non-multidisciplinary
or integrated practices, according to a 2019 Chiropractic Economics survey. Our service offerings encourage consumer trial, repeat visits and sustainable patient relationships.

By limiting the administrative burdens of insurance processing, our model helps chiropractors focus on patient service. We believe the time our chiropractors save by not
having to perform administrative duties related to insurance reimbursement allows more time to see more patients, establish and reinforce chiropractor/patient relationships, and
educate patients on the benefits of chiropractic maintenance therapy.

Our approach has made us an attractive alternative for chiropractic doctors who want to spend more time treating patients than they typically do in traditional practices,
which are burdened with greater overhead, personnel and administrative expense. We believe that our model helps us to recruit chiropractors who want to focus their practice
principally on patient care.

Accessibility.  We believe that our strongest competitive advantages are our convenience and affordability. By focusing on non-acute care in an open-bay environment and
by not participating in insurance or Medicare reimbursement, we are able to offer a much less expensive alternative to traditional chiropractic services. We can do this because
our clinics do not have the expenses of performing certain diagnostic procedures and processing reimbursement claims. Our model allows us to pass these savings on to our
patients. According to Chiropractic Economics in 2018, the average fee for a chiropractic treatment involving spinal manipulation in a cash-based practice in the United States is
approximately $77. By comparison, our average fee as of December 31, 2019 was approximately $29, approximately 62% lower than the industry average price.

We believe our pricing and service offering structure helps us to generate higher usage. The following table sets forth our average price per adjustment as of December 31,
2019 for patients who pay by single adjustment plans, multiple adjustment packages, and multiple adjustment membership plans. Our price per adjustment as of December 31,
2019 averaged approximately $29 across all three groups.

Price per adjustment

The Joint Service Offering

Single Visit

Package(s)

Membership(s)

$

39   

$21—$33   

$17—$20   

Proven  track  record  of  opening  clinics  and  growing  revenue  at  the  clinic  level.    We  have  grown  our  clinic  revenue  base  consistently.  From  January  2012  through
December 31, 2019, we have increased average monthly sales across our clinics from $0.4 million to $18.4 million. During this period, we increased the number of clinics in
operation from 33 to 513.

We continue to be encouraged by the ability of individual clinics to generate growth. While there is significant variation in results in our system, and the results of our top-
performing clinics are not representative of our system overall, we believe it is worth noting that in January 2012, the highest-performing clinic in our system was a franchise
clinic which had monthly sales of approximately $45,000, and in December 2019, the highest performing clinic in our system was a franchise clinic which had monthly sales of
approximately $141,000.

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Strong  and  proven  management  team.    Our  strategic  vision  is  directed  by  our  president  and  chief  executive  officer,  Peter  D.  Holt,  who  has  more  than  30  years  of
experience  in  domestic  and  international  franchising,  franchise  development  and  operations.  Under  his  direction,  we  have  confirmed  our  commitment  to  the  continued
strengthening  of  operations,  the  continued  cultivation  and  management  of  our  franchise  community,  as  well  as  a  strong  commitment  to  future  clinic  development  both
domestically and internationally. Mr. Holt was most recently president and chief executive officer of Tasti-D-Lite. He has also served as chief operating officer of 24seven
Vending (U.S), where he directed its franchise system in the U.S., and as executive vice president of development for Mail Boxes Etc. and vice president of international for I
Can’t Believe It’s Yogurt and Java Coast Fine Coffees. Mr. Holt directs a team of dedicated leaders who are focused on executing our business plan and implementing our
growth strategy.

Mr. Holt has assembled a strong management team including Jake Singleton as chief financial officer. In addition to valuable institutional memory from his over three

years serving as our corporate controller, Mr. Singleton has financial and accounting experience from his time with the public accounting firm Ernst & Young LLP.

In 2016, Eric Simon joined as vice president of franchise sales and development with over 20 years of experience in all aspects of franchising, most recently as director of
franchise development for AAMCO Transmissions. Mr. Simon spent five years as a franchisee and area developer with Extreme Pita and previously spent 10 years with Mail
Boxes Etc. in franchise sales roles.

In 2017, Jorge Armenteros joined as vice president of operations bringing with him more than 40 years of franchise operations and leadership experience. For 10 years
prior to joining the team, Mr. Armenteros was the executive senior vice president of franchise operations and corporate development for Campero USA, a fast food restaurant
chain.  Prior  to  that,  he  was  founder  and  chief  executive  officer  of  Tri-Brands  Management  Group,  which  operated  franchised  Dunkin’  Donuts,  Baskin  Robbins  and  Togo
restaurants, and was vice president of operations at Dunkin’ Brands. His career also includes a period as a multi-unit franchisee of Dunkin’ Donuts.

Amy Karroum was promoted to vice president of human resources in 2017, having joined us in 2015. Prior to working at The Joint, Ms. Karroum was director of human

resources for Thermo Fluids, an oil recycling company, and before that, she spent five years in homebuilding with both Taylor Morrison and Pulte Homes.

In  2018,  Jason  Greenwood  joined  our  management  team  as  vice  president  of  marketing.  Mr.  Greenwood  spent  the  last  10  years  at  Peter  Piper  Pizza  in  progressively

responsible roles, most recently as chief marketing officer. Prior to that, he was a multi-unit franchisee for Robeks Juice.

Also in 2018, Manjula Sriram joined our management team as vice president of information technology. Prior to working at The Joint,  Ms.  Sriram  spent  the  last  three
years at Early Warning Services in progressively responsible roles, most recently as director of customer implementation and support. Prior to that, she performed various senior
technical and project management roles at Vail Systems, Inc, US Foods, Walgreens and United Airlines.

We believe that our management team’s experience and demonstrated success in building and operating a robust franchise system will be a key driver of our growth and

will position us well for achieving our long-term strategy. 

Our Growth Strategy

Our goal is not only to capture a significant share of the existing market but also to expand the market for chiropractic care. We are accomplishing this through the rapid
geographic expansion of our affordable franchising program and the opportunistic addition of company-owned or managed clinics. Accordingly, our long-term growth tactics
include:

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the continued growth of system sales and royalty income; 
accelerating the opening of clinics already in development;
the sale of additional franchises;
the sale of additional regional developer protected territories; 
increasing the capability and capacity of our existing regional developer network;
improving operational margins and leveraging infrastructure;
the opportunistic acquisition of existing franchises – referred to as “buybacks”; and
the development of company-owned clinics – referred to as “greenfields” – in clustered geographies.

Our analysis of patient records data from 513 clinics suggests that the United States market alone can support at least 1,800 of our clinics.

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Continued growth of system sales.

System wide comparable same-store sales growth, or “Comp Sales,” for 2019 was 25%, reflecting the growing acceptance of The Joint business model. Comp Sales refers
to the amount of sales a clinic generates in the most recent accounting period, compared to the amount of sales it generated in a similar period in the past. Comp Sales include the
sales from both company-owned or managed clinics and franchised clinics that in each case have been open at least 13 full months and exclude any clinics that have closed. We
believe that the experience we have gained in developing and refining management systems, operating standards, training materials and marketing and customer acquisition
activities  has  contributed  to  our  system’s  revenue  growth.  In  addition,  we  believe  that  increasing  awareness  of  our  brand  has  contributed  to  revenue  growth,  particularly  in
markets where the number and density of our clinics has made cooperative and mass media advertising attractive. We believe that our ability to leverage aggregated and general
media digital advertising and search tools will continue to grow as the number and density of our clinics increases.

Selling additional franchises.

We will continue to sell franchises. We believe that to secure leadership in our industry and to maximize our opportunities in our markets, it is important to gain brand
equity  and  consumer  awareness  as  rapidly  as  possible,  consistent  with  a  disciplined  approach  to  opening  clinics.  We  believe  that  continued  sales  of  franchises  in  selected
markets is the most effective way to drive brand awareness in the short term. As discussed below, consistent with our longer-term strategy, we will continue to open or acquire
company-owned or managed clinics, and we believe that a growth strategy that includes both franchised and company-owned or managed clinics has advantages over either
approach by itself.

Selling additional Regional Developer rights.

We believe that we can achieve scale faster by using a regional developer model, which is employed by many successful franchisors. We sell a regional developer the rights
to open a minimum number of clinics in a defined territory. They in turn help us to identify and qualify potential new franchisees in that territory and assist us in providing field
training, clinic openings and ongoing support. In return, we share part of the initial franchise fee and pay the regional developer 3% of the 7% ongoing royalties we collect from
the franchisees in their protected territory. In 2018, we sold the rights to an additional four regional developer territories for a combined minimum development commitment of
111  clinics  over  the  lifetime  of  their  regional  developer  agreements.  In  2019,  we  sold  the  rights  to  1  additional  regional  developer  territory  for  a  combined  minimum
development commitment of 40 clinics over a ten-year period. In 2019, regional developers were responsible for 89% of the

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126 franchise license sales for the year. This growth reflects the power of the regional developer program to accelerate the number of clinics opening across the country.

Opening clinics in development.

In addition to our 513 operating clinics, as of December 31, 2019, we have granted franchises, either directly or with our regional developers' support, for an additional 170
clinics  that  we  believe  will  be  developed  in  the  future  and  executed  34  letters-of-intent  for  future  clinic  licenses.  We  will  continue  to  support  our  franchisees  and  regional
developers to open these clinics and to achieve sustainable performance as rapidly as possible.

Continue to improve margins and leverage infrastructure.

We believe our corporate infrastructure can support a clinic base greater than our existing footprint. As we continue to grow, we expect to drive greater efficiencies across
our operations, development and marketing programs and further leverage our technology and existing support infrastructure. We believe we will be able to control corporate
costs  over  time  to  enhance  margins  as  general  and  administrative  expenses  grow  at  a  slower  rate  than  our  clinic  base  and  sales. As  a  percentage  of  revenue,  general  and
administrative expenses during the year ended December 31, 2019 and 2018 were 63% and 69%, respectively, reflecting improved leverage of our operating model. At the clinic
level, we expect to drive margins and labor efficiencies through continued sales growth and consistently applied operating standards as our clinic base matures and the average
number of patient visits increases. In addition, we will consider introducing selected and complementary branded products such as nutraceuticals or dietary supplements and
related additional services.

Acquiring existing franchises.

We  believe  that  we  can  accelerate  the  development  of,  and  revenue  generation  from,  company-owned  or  managed  clinics  through  the  further  selective  acquisition  of
existing franchised clinics. We will continue to pursue the acquisition of existing franchised clinics that meet our criteria for demographics, site attractiveness, proximity to other
clinics and additional suitability factors. Following the completion of the IPO through December 31, 2019, we acquired 43 existing franchises, subsequently closed three, and
continue to operate 40 of them as company-owned or managed clinics.

Development of company-owned or managed clinics.

We acquired our first company-owned or managed clinic on December 31, 2014. In the first full calendar quarter after that acquisition, total revenue from company-owned
or managed clinics was $0.4 million, growing to approximately $7.6 million in the quarter ended December 31, 2019. Total revenue from our 60 company-owned or managed
clinics was approximately $25.8 million for the year ended December 31, 2019 as compared to $19.5 million from 48 company-owned or managed clinics for the year ended
December 31, 2018. Through December 31, 2019, revenue from company-owned or managed clinics consisted of revenue earned from 40 franchised clinics that we acquired,
as well as 20 clinics that we developed.

Consistent with our strategies discussed above, we intend to continue to target geographic clusters where we are able to increase efficiencies through a consolidated real
estate penetration strategy, leverage cooperative advertisement and marketing, and attain general corporate and administrative operating efficiencies. We also believe that the
development timeline and point of break-even for company-owned or managed clinics will be shortened as compared to our previous greenfield openings and that our revenue
from company-owned or managed clinics will ultimately exceed revenue that would be generated through royalty income from a franchise-only system.

Regulatory Environment

HIPAA

In an effort to further combat healthcare fraud and protect patient confidentiality, Congress included several anti-fraud measures in the Health Insurance Portability and
Accountability Act of 1996 (HIPAA). HIPAA created a source of funding for fraud control to coordinate federal, state and local healthcare law enforcement programs, conduct
investigations,  provide  guidance  to  the  healthcare  industry  concerning  fraudulent  healthcare  practices,  and  establish  a  national  data  bank  to  receive  and  report  final  adverse
actions. HIPAA also criminalized certain forms of healthcare fraud against all public and private payors. Additionally, HIPAA mandated the adoption of standards regarding the
exchange  of  healthcare  information  in  an  effort  to  ensure  the  privacy  and  security  of  electronic  patient  information.  Sanctions  for  failing  to  comply  with  HIPAA  include
criminal  penalties  and  civil  sanctions.  In  February  2009,  the American  Recovery  and  Reinvestment Act  of  2009  (ARRA)  was  enacted.  Title  XIII  of ARRA,  the  Health
Information  Technology  for  Economic  and  Clinical  Health Act  (HITECH),  included  substantial  Medicare  and  Medicaid  incentives  for  providers  to  adopt  electronic  health
records (“EHR”) and grants for the development of

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health  information  exchange  (“HIE”)  systems.  Recognizing  that  HIE  and  EHR  systems  would  not  be  implemented  unless  the  public  could  be  assured  that  the  privacy  and
security  of  patient  information  in  such  systems  is  protected,  HITECH  also  significantly  expanded  the  scope  of  the  privacy  and  security  requirements  under  HIPAA.  Most
notable were mandatory breach notification requirements and a heightened enforcement scheme that included increased penalties, expanded to apply to business associates as
well as to covered entities. In addition to HIPAA, a number of states have adopted laws and/or regulations applicable in the use and disclosure of individually identifiable health
information that can be more stringent than comparable provisions under HIPAA and HITECH.

We believe that our operations substantially comply with applicable standards for privacy and security of protected healthcare information, but such ongoing compliance

involves significant time, effort and expense.

State regulations on corporate practice of chiropractic.

In  states  that  regulate  the  “corporate  practice  of  chiropractic,”  chiropractic  services  are  provided  solely  by  legal  entities  organized  under  state  laws  as  professional
corporations, or PCs or their equivalents. Each of the PCs is wholly owned by one or more licensed chiropractors and employs or contracts with chiropractors in one or more
offices.  We  do  not  own  any  capital  stock  of  (or  have  any  other  ownership  interest  in)  any  such  PC.  We  and  our  franchisees  that  are  not  owned  by  chiropractors  enter  into
management services agreements with PCs to provide the PCs on an exclusive basis with all non-clinical administrative services needed by the chiropractic practice.

In  February  2020,  the  State  of  Washington  Chiropractic  Quality  Assurance  Commission  delivered  notices  that  it  was  investigating  complaints  made  against  three
chiropractors who own clinics, or are (or were) employed by clinics, in Washington for which our franchisees provide management services. The notices contained allegations
of  fee-splitting,  specifically  questioning  a  provision  in  our  Franchise  Disclosure  Document  providing  for  the  payment  of  royalty  fees  based  on  revenue  derived  from  the
furnishing  of  chiropractic  care. The notices requested that the chiropractors provide responses to a number of questions posed by the commission, as well as documentation
describing the fee structure and related matters. The notices appear to question our business model. The investigations initiated by the commission have just begun, and we are
not yet aware of the full extent of the commission’s concerns. As these investigations proceed, we will assist the chiropractors in working toward a resolution.

In February 2019, a bill was introduced in the Arkansas state legislature prohibiting the ownership and management of a chiropractic corporation by a non-chiropractor.
The bill was drafted by the Arkansas State Board of Chiropractic Examiners. This bill has since been withdrawn. While it is questionable whether the prohibition would have
been applicable to our business model in Arkansas, the bill could have been interpreted to challenge that model if it had passed in its proposed form. We have no assurance that
another bill posing a similar or greater challenge to our business model will not be introduced in the future. Previously, in 2015, the Arkansas Board had questioned whether our
business model might violate Arkansas law in its response to an inquiry we made on behalf of one of our franchisees. While the Arkansas Board did not thereafter pursue the
matter of a possible violation, it might choose to do so at any time in the future.

In February 2019, the North Carolina Board of Chiropractic Examiners delivered notices alleging certain violations to sixteen chiropractors working for clinics in North
Carolina for which our franchisees provide management services. We retained legal counsel in this matter, and a preliminary hearing was conducted on February 21, 2019. The
North  Carolina  Board  issued  its  findings  to  each  of  the  individual  chiropractors,  which  generally  included  an  overall  finding  that  probable  cause  existed  to  show  that  the
chiropractors  violated  one  or  more  of  the  North  Carolina  Board’s  rules.  The  findings  each  also  proposed  an  Informal  Settlement Agreement  in  lieu  of  proceeding  to  a  full
hearing before the North Carolina Board. On April 22, 2019, each of the chiropractors, through their attorneys, delivered to the North Carolina Board notices refuting the North
Carolina Board’s findings and seeking revisions to the Settlement Agreement. The North Carolina Board replied with certain counter proposals, and all chiropractors have since
accepted the terms. While the allegations consisted primarily of quality of care and advertising issues, it is possible that the actions of the North Carolina Board arose out of
concerns related to our business model, and if so, we have no assurance that the North Carolina Board will not pursue other claims against the chiropractors in the future.

In November 2018, the Oregon Board of Chiropractic Examiners adopted changes to its rules to prohibit a chiropractor from owning or operating a chiropractic practice as
a surrogate for a non-chiropractor. As in the case of the proposed Arkansas bill, the rules changes could be interpreted to challenge our business model in Oregon, although it is
similarly questionable whether the prohibition would be applicable. Previously in 2018, the Oregon Board exchanged correspondence with us requesting clarification of our
business model and separately with one of our franchisees alleging a violation of the rules against the corporate practice of chiropractic. We provided the requested clarification
in March 2018, and the Oregon Board has not

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taken any additional action to date. After a further exchange of correspondence with the franchisee, the Oregon Board notified the franchisee in August 2018 that the case was
closed.

In November 2015, the California Board of Chiropractic Examiners commenced an administrative proceeding to which we were not a party, in which it claimed that the
doctor who owns the PC that we manage in southern California violated California’s prohibition on the corporate practice of chiropractic, among other claims, because our
management of the clinics operated by his PC involved the exercise of control over certain clinical aspects of his practice. The California Board of Chiropractic Examiners
subsequently dismissed those claims in congruence with findings of the overseeing administrative judge.

In June 2015, the New York Attorney General announced that it had entered into an Assurance of Discontinuance with a provider of business services to independently

owned dental practices in New York, pursuant to which the provider paid a substantial fine and agreed to change its business and branding practices. The Assurance of
Discontinuance settled claims, among others, that the provider improperly made business decisions impacting clinical matters and engaged in fee-splitting with dental practices.
While it has not done so to date, the New York Attorney General could similarly choose to challenge our contractual relationships with our affiliated PCs in New York.

The Kansas Healing Arts Board, in response to a third-party complaint about one of our franchisees, sent a letter to the franchisee in February 2015 questioning whether the
franchise business model might violate Kansas law regarding the unauthorized practice of chiropractic care. At the time, we and the franchisee had several communications with
the Kansas Board with respect to modifying the management agreement to address its concerns. While we have had no further communications with the Board since that time,
we have also received no assurance that changes to the agreement satisfied its concerns.

While the effect of the Arkansas bill if passed, the Oregon rules changes, and the proceedings in Washington, North Carolina, California, New York and Kansas may be
that our business practices in those states are under stricter scrutiny than elsewhere, we believe we are in substantial compliance with all applicable laws relating to the corporate
practice of chiropractic.

Please see the risk factor in Item 1A beginning with the phrase “Our management services agreements” for a more detailed discussion of state regulations on the “corporate

practice of chiropractic” as they relate to our business model.

Regulation relating to franchising

We  are  subject  to  the  rules  and  regulations  of  the  Federal  Trade  Commission  and  various  state  laws  regulating  the  offer  and  sale  of  franchises.  The  Federal  Trade
Commission and various state laws require that we furnish a Franchise Disclosure Document or FDD containing certain information to prospective franchisees, and a number of
states  require  registration  of  the  FDD  at  least  annually  with  state  authorities.  Included  in  the  information  required  to  be  disclosed  in  our  FDD  is  our  business  experience,
material litigation, all fees due to us from franchisees, a franchisee’s estimated initial investment, restrictions on sources of products and services we impose on franchisees,
development and operating obligations of franchisees, whether we provide financing to franchisees, our training and support obligations and other terms and conditions of our
franchise  agreement.  We  are  operating  under  exemptions  from  registration  in  several  states  based  on  our  qualifications  for  exemption  as  set  forth  in  those  states’  laws.
Substantive  state  laws  regulating  the  franchisor-franchisee  relationship  presently  exist  in  many  states.  We  believe  that  our  FDD  and  franchising  procedures  comply  in  all
material respects with both the Federal Trade Commission guidelines and all applicable state laws regulating franchising in those states in which we have offered franchises. As
of December 31, 2019, we were registered to sell franchises in every state (where registrations are required); and could sell franchises in all 50 states.

Other federal, state and local regulation

We are subject to varied federal regulations affecting the operation of our business. We are subject to the U.S. Fair Labor Standards Act, the U.S. Immigration Reform and
Control Act of 1986, the Occupational Safety and Health Act and various other federal and state laws governing such matters as minimum wage requirements, overtime, fringe
benefits,  workplace  safety  and  other  working  conditions  and  citizenship  requirements. A  significant  number  of  our  clinic  service  personnel  are  paid  at  rates  related  to  the
applicable minimum wage and increases in the minimum wage could increase our labor costs. We are continuing to assess the impact of federal health care legislation on our
health care benefit costs. Many of our smaller franchisees qualify for exemption from the requirement to either provide health insurance benefits or pay a penalty to the IRS if
not provided because of their small number of employees. The imposition of any requirement that we or our franchisees provide

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health insurance benefits to our or their employees that are more extensive than the health insurance benefits that we currently provide to our employees or that franchisees may
or  may  not  provide,  or  the  imposition  of  additional  employer  paid  employment  taxes  on  income  earned  by  our  employees,  could  have  an  adverse  effect  on  our  results  of
operations and financial position. Our distributors and suppliers also may be affected by higher minimum wage and benefit standards, which could result in higher costs for
goods and services supplied to us.

A final rule issued in January 2020 by the Department of Labor (or “DOL”) narrowed the meaning of “joint employer” under the Fair Labor Standards Act (FLSA), the
federal law that sets minimum wage and overtime standards. The final DOL rule focuses on a potential joint employer’s actual direct or indirect control over an employee,
including whether the potential joint employer supervises an employee’s conditions of employment to a substantial degree, and identifies certain business models, including
franchising, that do not in themselves make joint employer status more or less likely. The final DOL rule reverses the more expansive definition of “joint employer,” adopted in
a July 2014 National Labor Relations Board (or “NLRB”) action holding that McDonald’s Corporation, as a joint employer, could be held jointly liable for labor and wage
violations  by  its  franchisees.  Note  that  McDonald’s  Corporation  was  not  ultimately  required  to  admit  liability  or  joint-employer  status,  following  a  December  2019  NLRB
action which instructed an administrative law judge to approve a settlement agreement resolving complaints against McDonald’s Corporation and a number of its franchisees.
The affected labor union and a union-backed group have indicated that they will appeal the NLRB action. We believe that the final DOL rule will be more favorable to us by
making it less likely that we will be held accountable for the actions of our franchisees. However, it is important to note that the final DOL rule only affects the joint employer
standard applicable under the FLSA. The test for joint employer status may be different under other federal and state laws, although rules similarly narrowing the interpretation
of “joint employer” are reportedly being worked on by the Equal Employment Opportunity Commission pertaining to workplace discrimination and have been adopted by the
NLRB pertaining to collective bargaining, discussed below.

A final rule issued by the NLRB in February 2020, consistent with the DOL’s rule, applies a narrow interpretation of “joint employer” in the collective bargaining context,
in which a unionized joint employer has or shares an obligation to collectively bargain over those employment terms it controls or jointly controls. In a manner similar to the
DOL’s rulemaking with respect to the FLSA, the final NLRB rule reverses the more expansive definition of “joint employer” applied in the NLRB’s 2015 decision in the case of
Browning-Ferris Industries. In  that  case,  Browning-Ferris  was  deemed  to  be  a  joint  employer  obligated  to  negotiate  with  the  Teamsters  union  over  workers  supplied  by  a
contract staffing firm within one of its recycling plants. The final NLRB rule provides that, in order to be a joint employer, among other things, a business must possess and
exercise substantial direct and immediate control over one or more essential conditions of employment of another employer’s employees. We believe that the final NLRB rule
will be more favorable to us by making it less likely that employees of our franchisees can organize, bargain collectively, and require us to participate in collective bargaining
with those employees. It is expected that the final DOL rule will be challenged in court, given that it conflicts with a December 2018 decision of the U.S. Court of Appeals for
the D.C. Circuit, which partially upheld the 2015 Browning-Ferris expansive definition of “joint employer.”

California adopted Assembly Bill 5, or AB-5, which took effect on January 1, 2020. This legislation codifies the standard established in California case law for determining
whether workers should be classified as employees or independent contractors, with a strict test that puts the burden of proof on employers to establish that workers are not
employees.  The  law  is  aimed  at  the  so-called  “gig  economy”  and  is  not  a  franchise-specific  law,  nor  does  it  address  the  concept  of  joint  employer  liability.  However,  a
significant concern exists in the franchise industry that an expansive interpretation of AB-5 could be used to hold franchisors jointly liable for the labor law violations of its
franchisees, and it remains uncertain as to how the joint employer issue will ultimately be resolved. The International Franchise Association is actively lobbying in California
and has been seeking an amendment to AB-5 that provides an exception for “legitimate franchisors and franchisees.” Please see the risk factor in Item 1A beginning with the
phrase “Past decisions by the United States National Labor Relations Board expanding the meaning of ‘joint employer’ and evolving state laws” for a more detailed discussion
of the significance of AB-5 in the context of the franchise industry.

We are required  to  comply  with  the  accessibility  standards  mandated  by  the  U.S. Americans  with  Disabilities Act  of  1990  and  related  federal  and  state  statutes,  which
generally  prohibit  discrimination  in  accommodation  or  employment  based  on  disability.  We  may,  in  the  future,  have  to  modify  our  clinics  to  provide  service  to  or  make
reasonable  accommodations  for  disabled  persons.  While  these  expenses  could  be  material,  our  current  expectation  is  that  any  such  actions  will  not  require  us  to  expend
substantial funds.

We are subject to extensive and varied state and local government regulation affecting the operation of our business, as are our franchisees, including regulations relating to
public  and  occupational  health  and  safety,  sanitation,  fire  prevention  and  franchise  operation.  Each  franchised  clinic  is  subject  to  licensing  and  regulation  by  a  number  of
governmental authorities, which include zoning, health, safety, sanitation, environmental, building and fire agencies in the jurisdiction in which the clinic

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is located. We require our franchisees to operate in accordance with standards and procedures designed to comply with applicable codes and regulations. However, our or our
franchisees’ inability to obtain or retain health or other licenses would adversely affect operations at the impacted clinic or clinics. Although we have not experienced and do not
anticipate  any  significant  difficulties,  delays  or  failures  in  obtaining  required  licenses,  permits  or  approvals,  any  such  problem  could  delay  or  prevent  the  opening  of,  or
adversely  impact  the  viability  of,  a  particular  clinic.  In  addition,  in  order  to  develop  and  construct  our  clinics,  we  need  to  comply  with  applicable  zoning  and  land  use
regulations. Federal and state regulations have not had a material effect on our operations to date, but more stringent and varied requirements of local governmental bodies with
respect to zoning and land use could delay or even prevent construction and increase development costs of new clinics. 

Competition

The chiropractic industry is highly fragmented. According to First Research’s 2019 report, the top 50 providers of chiropractic services in the United States generate less
than 10% of industry revenue. Our competitors include approximately 40,000 independent chiropractic offices currently open throughout the United States, according to a 2019
Kentley Insights market research report, as well as certain multi-unit operators. We may also face competition from traditional medical practices, outpatient clinics, physical
therapists,  med-spas,  massage  therapists  and  sellers  of  devices  intended  for  home  use  to  address  back  and  joint  discomfort.  Our  three  largest  multi-unit  competitors  are
HealthSource Chiropractic, ChiroOne Wellness Centers, and 100% Chiropractic, all of which are insurance-based models.

We  have  identified  five  competitors  who  are  attempting  to  duplicate  our  cash-only,  low  cost,  appointment-free  model.  Based  on  publicly  available  information,  these
competitors  each  operate  fewer  than  12  clinics  as  franchises.  We  anticipate  that  other  direct  competitors  will  join  our  industry  as  our  visibility,  reputation  and  perceived
advantages become more widely known. We believe our first mover advantage, proprietary operations systems, and strong unit level economics will continue to accelerate our
growth even with the spawning of additional competition.

Employees

As  of  December  31,  2019,  we  had  150  employees  on  a  full-time  basis.  None  of  our  employees  are  members  of  unions  or  participate  in  other  collective  bargaining

arrangements.

Facilities

We lease the property for our corporate headquarters and all of the properties on which we own or manage clinics. As of December 31, 2019, we leased 65 facilities in

which we operate or intend to operate clinics. We are obligated under 2 additional leases for facilities in which we have ceased clinic operations.

Our corporate headquarters are located at 16767 North Perimeter Drive, Suite 110, Scottsdale, Arizona 85260. The term of our lease for this location expires on December
31, 2025. The primary functions performed at our corporate headquarters are finance and accounting, treasury, marketing, operations, human resources, information systems
support, and legal.

We are also obligated under non-cancellable leases for the clinics which we own or manage. Our clinics are on average 1,200 square feet. Our clinic leases generally have
an initial term of five years, include one to two options to renew for terms of five years, and require us to pay a proportionate share of real estate taxes, insurance, common area
maintenance charges and other operating costs.

As of December 31, 2019, our franchisees operated 453 clinics in 33 states. All of our franchise locations are leased. 

Intellectual Property

Trademarks, trade names and service marks

“The Joint Chiropractic” is our trademark, registered in December 2016, under registration number 5095943. We have also registered "You're Back, Baby" in July 2019,
under registration number 5940161, “Back-Tober” in September 2018, under registration number 5571732, "Relief Recovery Wellness" in February 2018, under registration
number  5398367,  “Pain  Relief  Is At  Hand”  in  February  2018,  under  registration  number  5395995,  “What  Life  Does  To  Your  Body,  We  Undo”  in  February  2018,  under
registration number 5396012, “Be Chiro-Practical” in October 2017, under registration number 5313693, “Relief. On so many levels” in December 2015, under registration
number 4871809, and “The Joint” in April 2015, under registration number 4723892.

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Additional  trademarks  previously  registered  include  “The  Joint…  the  Chiropractic  Place”  registered  in  February  2011,  under  registration  number  3922558.  We  also

registered the words, letters, and stylized form of service mark, “The Joint… the Chiropractic Place” in April 2013 under registration number 4323810.

In Canada, we have applied for the following trademarks: “The Joint” in February 2017 under application number 1825026, “The Joint Chiropractic” in February 2017
under  application  1825027,  the  words,  letters,  and  stylized  form  of  trademark  “The  Joint  Chiropractic,”  and  “The  Joint  Chiropractic”  in  February  2017  under  application
1825028.

ITEM 1A. RISK FACTORS

Risks Related to Our Business

New clinics, once opened, may not be profitable, and the increases in average clinic sales and comparable clinic sales that we have experienced in the past may not be
indicative of future results.

Our clinics continue to demonstrate increases in comparable clinic sales even as they mature. Our annual Comp Sales for the full year 2019, for clinics that have been open
for greater than 48 months, was 19%. However, we cannot assure you that this will continue for our existing clinics or that clinics we open in the future will see similar results.
In new markets, the length of time before average sales for new clinics stabilize is less predictable and can be longer than we expect because of our limited knowledge of these
markets  and  consumers’  limited  awareness  of  our  brand.  New  clinics  may  not  be  profitable  and  their  sales  performance  may  not  follow  historical  patterns.  In  addition,  our
average  clinic  sales  and  comparable  clinic  sales  for  existing  clinics  may  not  increase  at  the  rates  achieved  over  the  past  several  years.  Our  ability  to  operate  new  clinics,
especially company-owned or managed clinics, profitably and increase average clinic sales and comparable clinic sales will depend on many factors, some of which are beyond
our control, including:

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consumer awareness and understanding of our brand;

general economic conditions, which can affect clinic traffic, local rent and labor costs and prices we pay for the supplies we use;

changes in consumer preferences and discretionary spending;

competition, either from our competitors in the chiropractic industry or our own clinics;

the identification and availability of attractive sites for new facilities and the anticipated commercial, residential and infrastructure development near our new facilities;

changes in government regulation; and

other unanticipated increases in costs, any of which could give rise to delays or cost overruns.

If our new clinics do not perform as planned, our business and future prospects could be harmed. In addition, if we are unable to achieve our expected average clinics sales,

our business, financial condition and results of operations could be adversely affected.

Our failure to manage our growth effectively could harm our business and operating results.

Our growth plan includes a significant number of new clinics, focused currently on franchised clinics, and the measured and opportunistic addition of company-owned or
managed clinics. Our existing clinic management systems, administrative staff, financial and management controls and information systems may be inadequate to support our
planned expansion. Those demands on our infrastructure and resources may also adversely affect our ability to manage our existing clinics. Managing our growth effectively
will require us to continue to enhance these systems, procedures and controls and to hire, train and retain managers and team members. We may not respond quickly enough to
the  changing  demands  that  our  expansion  will  impose  on  our  management,  clinic  teams  and  existing  infrastructure  which  could  harm  our  business,  financial  condition  and
results  of  operations.  We  are  currently  in  the  process  of  replacing  and  upgrading  our  management  information  systems,  and  we  cannot  provide  assurances  that  we  will
accomplish this without delays, difficulties or service interruptions.

Our long-term strategy involves opening new, company-owned or managed clinics, and is subject to many unpredictable factors.

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One component of our long-term growth strategy is to open new company-owned or managed clinics and to operate those clinics on a profitable basis. As of December 31,
2019, we owned or managed 60 clinics. Previously, we suspended the development of new company-owned or managed clinics from July 2016 through the first quarter of 2018
in order to stabilize our corporate clinic portfolio. We believe we have accomplished that goal, and we have resumed development of such clinics in 2019 and will continue to
do so in 2020. We may not be able to open new company-owned or managed clinics as quickly as planned. In the past, we have experienced delays in opening some franchised
and company-owned or managed clinics, for various reasons, including construction permitting, landlord responsiveness, and municipal approvals. Such delays could affect
future clinic openings. Delays or failures in opening new clinics could materially and adversely affect our growth strategy and our business, financial condition and results of
operations. As we operate more clinics, our rate of expansion relative to the size of our clinic base will eventually decline.

In addition, we face challenges locating and securing suitable new clinic sites in our target markets. Competition for those sites is intense, and other retail concepts that
compete for those sites may have unit economic models that permit them to bid more aggressively for those sites than we can. There is no guarantee that a sufficient number of
suitable sites will be available in desirable areas or on terms that are acceptable to us in order to achieve our growth plan. Our ability to open new clinics also depends on other
factors, including:

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negotiating leases with acceptable terms;

identifying, hiring and training qualified employees in each local market;

identifying and entering into management agreements with suitable PCs in certain target markets;

timely delivery of leased premises to us from our landlords and punctual commencement and completion of construction;

• managing construction and development costs of new clinics, particularly in competitive markets;

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obtaining construction materials and labor at acceptable costs, particularly in urban markets;

unforeseen engineering or environmental problems with leased premises;

generating sufficient funds from operations or obtaining acceptable financing to support our future development;

securing required governmental approvals, permits and licenses (including construction permits and operating licenses) in a timely manner and responding effectively to
any changes in local, state or federal laws and regulations that adversely affect our costs or ability to open new clinics; and

the impact of inclement weather, natural disasters and other calamities.

Our expansion into new markets may be more costly and difficult than we currently anticipate which would result in slower growth than we expect.

Clinics we open in new markets may take longer to reach expected sales and profit levels on a consistent basis and may have higher construction, occupancy, marketing or
operating  costs  than  clinics  we  open  in  existing  markets,  thereby  affecting  our  overall  profitability.  New  markets  may  have  competitive  conditions,  consumer  tastes  and
discretionary spending patterns that are more difficult to predict or satisfy than our existing markets. We may need to make greater investments than we originally planned in
advertising and promotional activity in new markets to build brand awareness. We may find it more difficult in new markets to hire, motivate and keep qualified employees who
share our vision and culture. We may also incur higher costs from entering new markets, particularly with company-owned clinics if, for example, we hire and assign regional
managers to manage comparatively fewer clinics than in more developed markets. For these reasons, both our new franchised clinics and our new company-owned or managed
clinics may be less successful than our existing franchised clinics or may achieve target rates of patient visits at a slower rate. If we do not successfully execute our plans to
enter new markets, our business, financial condition and results of operations could be materially adversely affected.

Opening new clinics in existing markets may negatively affect revenue at our existing clinics.

The target area of our clinics varies by location and depends on a number of factors, including population density, other available retail services, area demographics and

geography. As a result, the opening of a new clinic in or near markets in which

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we already have clinics could adversely affect the revenues of those existing clinics. Existing clinics could also make it more difficult to build our patient base for a new clinic in
the same market. Our business strategy does not entail opening new clinics that we believe will materially affect revenue at our existing clinics, but we may selectively open
new clinics in and around areas of existing clinics that are operating at or near capacity to effectively serve our patients. Revenue “cannibalization” between our clinics may
become significant in the future as we continue to expand our operations and could affect our revenue growth, which could, in turn, adversely affect our business, financial
condition and results of operations.

Any acquisitions that we make could disrupt our business and harm our financial condition.

From  time  to  time,  we  may  evaluate  potential  strategic  acquisitions  of  existing  franchised  clinics  to  facilitate  our  growth.  We  may  not  be  successful  in  identifying
acquisition candidates. In addition, we may not be able to continue the operational success of any franchised clinics we acquire or successfully integrate any businesses that we
acquire.  We  may  have  potential  write-offs  of  acquired  assets  and  an  impairment  of  any  goodwill  recorded  as  a  result  of  acquisitions.  Furthermore,  the  integration  of  any
acquisition may divert management’s time and resources from our core business and disrupt our operations or may result in conflicts with our business. Any acquisition may
not be successful, may reduce our cash reserves and may negatively affect our earnings and financial performance. We cannot ensure that any acquisitions we make will not
have a material adverse effect on our business, financial condition and results of operations.

Damage to our reputation or our brand in existing or new markets could negatively impact our business, financial condition and results of operations.

We believe we have built our reputation on high quality, empathetic patient care, and we must protect and grow the value of our brand to continue to be successful in the
future. Our brand may be diminished if we do not continue to make investments in areas such as marketing and advertising, as well as the day-to-day investments required for
facility operations, equipment upgrades and staff training. Any incident, real or perceived, regardless of merit or outcome, that erodes our brand, such as failure to comply with
federal, state or local regulations including allegations or perceptions of non-compliance or failure to comply with ethical and operating standards, could significantly reduce the
value of our brand, expose us to adverse publicity and damage our overall business and reputation. Further, our brand value could suffer and our business could be adversely
affected if patients perceive a reduction in the quality of service or staff.

We may be unable to maintain or improve our operating margins, which could adversely affect our financial condition and ability to grow.

If we are unable to successfully manage our growth, we may not be able to capture the efficiencies and opportunities that we expect from our expansion strategy. If we are
not  able  to  capture  expected  efficiencies  of  scale,  maintain  patient  volumes,  improve  our  systems  and  equipment,  continue  our  cost  discipline  and  retain  appropriate
chiropractors and overall labor levels, our operating margins may stagnate or decline, which could have a material adverse effect on our business, financial condition and results
of operations and adversely affect the price of our common stock. 

We have experienced net losses and may not achieve or sustain profitability in the future.

We have experienced periods of net losses in the past and while we have recently achieved profitability, our revenue may not grow and we may not maintain profitability in
the future. Our ability to maintain profitability will be affected by the other risks and uncertainties described in this section and in Management’s Discussion and Analysis. If we
are not able to sustain or increase profitability, our business will be materially adversely affected and the price of our common stock may decline.

Our marketing programs may not be successful.

We  incur  costs  and  expend  other  resources  in  our  marketing  efforts  to  attract  and  retain  patients.  Our  marketing  activities  are  principally  focused  on  increasing  brand
awareness  and  driving  patient  volumes.  As  we  open  new  facilities,  we  undertake  aggressive  marketing  campaigns  to  increase  community  awareness  about  our  growing
presence. We plan to utilize targeted marketing efforts within local neighborhoods through channels such as radio, digital media, community sponsorships and events, and a
robust online/social media presence. These initiatives may not be successful, resulting in expenses incurred without the benefit of higher revenue. Our ability to market our
services may be restricted or limited by federal or state law.

We will be subject to all of the risks associated with leasing space subject to long-term non-cancelable leases for clinics that we intend to operate.

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We do not own, and we do not intend to own, any of the real property where our company-owned or managed clinics operate. We expect the spaces for the company-owned
or managed clinics we intend to open in the future will be leased. We anticipate that our leases generally will have an initial term of five or ten years and generally can be
extended only in five-year increments (at increased rates). We expect that all of our leases will require a fixed annual rent, although some may require the payment of additional
rent if clinic sales exceed a negotiated amount. We expect that our leases will typically be net leases, which require us to pay all of the costs of insurance, taxes, maintenance and
utilities, and that these leases will not be cancellable by us. If a future company-owned clinic is not profitable, resulting in its closure, we may nonetheless be committed to
perform our obligations under the applicable lease including, among other things, paying the base rent for the balance of the lease term. In addition, we may fail to negotiate
renewals as each of our leases expires, either on commercially acceptable terms or at all, which could cause us to pay increased occupancy costs or to close clinics in desirable
locations.  These  potential  increases  in  occupancy  costs  and  the  cost  of  closing  company-owned  or  managed  clinics  could  materially  adversely  affect  our  business,  financial
condition or results of operations. We have settled disputes over future rent with landlords at all of the fourteen clinics that we either closed or never opened.

Our increased reliance on sources of revenue other than from franchise and regional developer licenses exposes us to risks including the loss of revenue and reduction
of working capital.

From  the  commencement  of  our  operations  until  we  began  to  acquire  or  open  company-owned  or  managed  clinics,  we  relied  exclusively  on  the  sale  of  franchises  and
regional  developer  licenses  as  sources  of  revenue  until  the  franchises  we  sold  began  to  generate  royalty  revenues. As  our  portfolio  of  company-owned  or  managed  clinics
matures, we have placed less reliance on these franchise sources of revenue. As we develop further company-owned or managed clinics, we will be required to use our working
capital to operate our business. If the opening of our company-owned or managed clinics is delayed or if the cost of developing company-owned or managed clinics exceeds our
expectations, we may experience insufficient working capital to fully implement our development plans, and our business, financial condition and results of operations could be
adversely affected. 

Our potential need to raise additional capital to accomplish our objectives of expanding into new markets and selectively developing company-owned or managed
clinics exposes us to risks including limiting our ability to develop or acquire clinics and limiting our financial flexibility.

We resumed the selective development and acquisition of company-owned or managed clinics in the first quarter of 2018. If we do not have sufficient cash resources, our
ability to develop and acquire clinics could be limited unless we are able to obtain additional capital through future debt or equity financing. Using cash to finance development
and acquisition of clinics could limit our financial flexibility by reducing cash available for operating purposes. Using debt financing could result in lenders imposing financial
covenants that limit our operations and financial flexibility. Using equity financing may result in dilution of ownership interests of our existing stockholders. We may also use
common stock as consideration for the future acquisition of clinics. If our common stock does not maintain a sufficient market value or if prospective acquisition candidates are
unwilling to accept our common stock as part of the consideration for the sale of their clinics or businesses, we may be required to use more of our cash resources or greater debt
financing to complete these acquisitions.

Our dependence on the success of our franchisees exposes us to risks including the loss of royalty revenue and harm to our brand.

A substantial portion of our revenues comes from royalties generated by our franchised clinics. We anticipate that franchise royalties will represent a substantial part of our
revenues in the future. As of December 31, 2019, we had franchisees operating or managing 453 clinics. Accordingly, we are reliant on the performance of our franchisees in
successfully opening and operating their clinics and paying royalties to us on a timely basis. Our franchise system subjects us to a number of risks as described in the next four
risk factors, any one of which could impact our ability to collect royalty payments from our franchisees, may harm the goodwill associated with our brand and may materially
adversely affect our business and results of operations.

Our franchisees are independent operators over whom we have limited control.

Franchisees  are  independent  operators,  and  their  employees  are  not  our  employees. Accordingly,  their  actions  are  outside  of  our  control. Although  we  have  developed
criteria  to  evaluate  and  screen  prospective  franchisees,  we  cannot  be  certain  that  our  franchisees  will  have  the  business  acumen  or  financial  resources  necessary  to  operate
successful  franchises  in  their  approved  locations,  and  state  franchise  laws  may  limit  our  ability  to  terminate  or  modify  these  franchise  agreements.  Moreover,  despite  our
training, support and monitoring, franchisees may not successfully operate clinics in a manner consistent with our standards and requirements, or may not hire and adequately
train qualified personnel. The failure of our franchisees to operate their

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franchises  successfully  and  the  actions  taken  by  their  employees  could  have  a  material  adverse  effect  on  our  reputation,  our  brand  and  our  ability  to  attract  prospective
franchisees, and on our business, financial condition and results of operations.

We are subject to the risk that our franchise agreements may be terminated or not renewed.

Each franchise agreement is subject to termination by us as the franchisor in the event of a default, generally after expiration of applicable cure periods, although under
certain circumstances a franchise agreement may be terminated by us upon notice without an opportunity to cure. The default provisions under the franchise agreements are
drafted  broadly  and  include,  among  other  things,  any  failure  to  meet  operating  standards  and  actions  that  may  threaten  our  intellectual  property.  In  addition,  each  franchise
agreement has an expiration date. Upon the expiration of the franchise agreement, we or the franchisee may, or may not, elect to renew the franchise agreement. If the franchise
agreement is renewed, the franchisee will receive a new franchise agreement for an additional term. Such option, however, is contingent on the franchisee’s execution of the
then-current form of franchise agreement (which may include increased royalty payments, advertising fees and other costs) and the payment of a renewal fee. If a franchisee is
unable  or  unwilling  to  satisfy  any  of  the  foregoing  conditions,  we  may  elect  not  to  renew  the  expiring  franchise  agreement,  in  which  event  the  franchise  agreement  will
terminate upon expiration of its term. The termination or non-renewal of a franchise agreement could result in the reduction of royalty payments we receive.

Our franchisees may not meet timetables for opening their clinics, which could reduce the royalties we receive.

Our  franchise  agreements  specify  a  timetable  for  opening  the  clinic.  Failure  by  our  franchisees  to  open  their  clinics  within  the  specified  time  limit  would  result  in  the
reduction of royalty payments we would have otherwise received and could result in the termination of the franchise agreement. As of December 31, 2019, we had 170 active
licenses which we believe to be developable and an additional 34 letters-of-intent for future clinic licenses. Of these, 35 have not met their development requirements within the
time periods specified in their franchise agreements.

Our franchisees may elect bankruptcy protection and deprive us of income.

The bankruptcy of a franchisee could negatively impact our ability to collect payments due under such franchisee’s franchise agreement. In a franchisee bankruptcy, the
bankruptcy trustee may reject the franchisee’s franchise agreement pursuant to Section 365 under the United States Bankruptcy Code, in which case we would no longer receive
royalty payments from the franchisee.

Our regional developers are independent operators over whom we have limited control.

Our  regional  developers  are  independent  operators. Accordingly,  their  actions  are  outside  of  our  control.  We  depend  upon  our  regional  developers  to  sell  a  minimum
number of franchises within their territory and to assist the purchasers of those franchises to develop and operate their clinics. The failure by regional developers to sell the
specified minimum number of franchises within the time limits set forth in their regional developer license agreements would reduce the franchise fees we would otherwise
receive,  delay  the  payment  of  royalties  to  us  and  result  in  a  potential  event  of  default  under  the  regional  developer  license  agreement.  Of  our  total  of  twenty  one  regional
developers as of December 31, 2019, five have not met their minimum franchise sales requirements within the time periods specified in their regional developer agreements.

Our ability to operate effectively could be impaired if we fail to attract and retain our executive officers.

Our success depends, in part, upon the continuing contributions of our executive officers and key employees at the management level. Although we have employment letter
agreements  with  renewing  one-year  terms  with  certain  of  our  key  executive  officers,  there  is  no  guarantee  that  they  will  not  leave.  The  loss  of  the  services  of  any  of  our
executive officers or the failure to attract other executive officers could have a material adverse effect on our business or our business prospects. If we lose the services of any of
our key employees at the operating or regional level, we may not be able to replace them with similarly qualified personnel, which could harm our business.

A lack of qualified employees will significantly hinder our growth plans and adversely affect our results of operations.

As we grow, our ability to increase productivity and profitability will be limited by our ability to employ, train, and retain skilled personnel. There can be no assurance that
we will be able to maintain an adequate skilled labor force necessary to operate efficiently, that our labor expenses will not increase as a result of a shortage in the supply of
skilled personnel or that we will not have to curtail our planned internal growth as a result of labor shortages.

We may not be able to successfully recruit and retain qualified chiropractors.

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Our  success  depends  upon  our  continuing  ability  to  recruit  and  retain  qualified  chiropractors.  In  the  event  we  are  unable  to  attract  a  sufficient  number  of  qualified

chiropractors, our growth rate may suffer.

Our clinics and chiropractors compete for patients in a highly competitive environment that may make it more difficult to increase patient volumes and revenues.

The business of providing chiropractic services is highly competitive in each of the markets in which our clinics operate. The primary bases of such competition are quality
of  care  and  reputation,  price  of  services,  marketing  and  advertising  strategy  and  implementation,  convenience,  traffic  flow  and  visibility  of  office  locations  and  hours  of
operation. Our clinics compete with all other chiropractors in their local market. Many of those chiropractors have established practices and reputations in their markets. Some
of  these  competitors  and  potential  competitors  may  have  financial  resources,  affiliation  models,  reputations  or  management  expertise  that  provide  them  with  competitive
advantages over us, which may make it difficult to compete against them. Our three largest multi-unit competitors are HealthSource Chiropractic, which currently operates 166
units;  ChiroOne  Wellness  Centers,  which  currently  operates  58  units  domestically;  and  100%  Chiropractic,  which  currently  operates  35  units.  Each  of  these  competitors  is
currently operating under an insurance-based model. In addition, a number of other chiropractic franchises and chiropractic practices that are attempting to duplicate or follow
our business model are currently operating in our markets and in other parts of the country and may enter our existing markets in the future.

Our success is dependent on the chiropractors who control the professional corporations, or PC owners, with whom we enter into management services agreements,
and we may have difficulty locating qualified chiropractors to replace PC owners.

In states that regulate the corporate practice of chiropractic, our chiropractic services are provided by legal entities organized under state laws as professional corporations,
or PCs and their equivalents. Each PC employs or contracts with chiropractors in one or more offices. Each of the PCs is wholly owned by one or more licensed chiropractors,
or  medical  professionals  as  state  law  may  require,  and  we  do  not  own  any  capital  stock  of  any  PC.  We  and  our  franchisees  that  are  not  owned  by  chiropractors  enter  into
management services agreements with PCs to provide on an exclusive basis all non-clinical services of the chiropractic practice. The PC owner is critical to the success of a
clinic because he or she has control of all clinical aspects of the practice of chiropractic and the provision of chiropractic services. Upon the departure of a PC owner, we may
not be able to locate one or more suitably qualified licensed chiropractors to hold the ownership interest in the PC and maintain the success of the departing PC owner.

Major public health concerns, including the outbreak of epidemic or pandemic contagious disease, such as the coronavirus, may adversely affect revenue at our

clinics and disrupt financial markets.

In  January  2020,  the  World  Health  Organization  declared  that  the  coronavirus  outbreak,  which  began  in  China  and  has  since  spread  to  other  areas,  is  a  global  health
emergency. The expected spread of coronavirus in the United States or a similar public health threat, or fear of such an event, may negatively impact the willingness of patients
to visit our clinics or the shopping centers in which they are located out of concern over exposure to contagious disease. A prolonged outbreak, resulting in reduced patient
traffic  and  continued  disruptions  to  capital  and  financial  markets,  could  have  a  material  adverse  impact  on  our  business,  financial  condition,  results  of  operations,  and  the
market price of our stock.

Changes  in  economic  conditions  and  adverse  weather  and  other  unforeseen  conditions  could  materially  affect  our  ability  to  maintain  or  increase  sales  at  our

clinics or open new clinics.

Our services emphasize maintenance therapy, which is generally not a medical necessity, and should be viewed as a discretionary medical expenditure. The United States in
general or the specific markets in which we operate may suffer from depressed economic activity, recessionary economic cycles, higher fuel or energy costs, low consumer
confidence,  high  levels  of  unemployment,  reduced  home  values,  increases  in  home  foreclosures,  investment  losses,  personal  bankruptcies,  reduced  access  to  credit  or  other
economic factors that may affect consumer discretionary spending. Traffic in our clinics could decline if consumers choose to reduce the amount they spend on non-critical
medical  procedures.  Negative  economic  conditions  might  cause  consumers  to  make  long-term  changes  to  their  discretionary  spending  behavior,  including  reducing  medical
discretionary spending on a permanent basis. In addition, given our geographic concentrations in the West, Southwest and mid-Atlantic regions of the United States, economic
conditions  in  those  particular  areas  of  the  country  could  have  a  disproportionate  impact  on  our  overall  results  of  operations,  and  regional  occurrences  such  as  local  strikes,
terrorist attacks, increases in energy prices, adverse weather conditions, tornadoes, earthquakes, hurricanes, floods, droughts, fires or other natural or man-made disasters could
materially adversely affect our business, financial condition and results of operations. Adverse weather conditions may

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also impact customer traffic at our clinics. All of our clinics depend on visibility and walk-in traffic, and the effects of adverse weather may decrease visits to malls in which our
clinics are located and negatively impact our revenues. If clinic sales decrease, our profitability could decline as we spread fixed costs across a lower level of sales. Reductions
in staff levels, asset impairment charges and potential clinic closures could result from prolonged negative clinic sales, which could materially adversely affect our business,
financial condition and results of operations.

Our management services agreements, according to which we provide non-clinical services to affiliated PCs, could be challenged by a state or chiropractor under
laws regulating the practice of chiropractic, and some state chiropractic boards have made inquiries concerning our business model.

The laws of every state in which we operate contain restrictions on the practice of chiropractic and control over the provision of chiropractic services. The laws of many
states  where  we  operate  permit  a  chiropractor  to  conduct  a  chiropractic  practice  only  as  an  individual,  a  member  of  a  partnership  or  an  employee  of  a  PC,  limited  liability
company or limited liability partnership. These laws typically prohibit chiropractors from splitting fees with non-chiropractors and prohibit non-chiropractic entities, such as
chiropractic management services organizations, from owning or operating chiropractic clinics or engaging in the practice of chiropractic and from employing chiropractors.
The specific restrictions against the corporate practice of chiropractic, as well as the interpretation of those restrictions by state regulatory authorities, vary from state to state.
However,  the  restrictions  are  generally  designed  to  prohibit  a  non-chiropractic  entity  from  controlling  or  directing  clinical  care  decision-making,  engaging  chiropractors  to
practice chiropractic or sharing professional fees. The form of management agreement that we utilize, and that we recommend to our franchisees that are management service
organizations, explicitly prohibits the management service organization from controlling or directing clinical care decisions. However, there can be no assurance that all of our
franchisees that are management service organizations will strictly follow the provisions in our recommended form of management agreement. The laws of many states also
prohibit  chiropractic  practitioners  from  paying  any  portion  of  fees  received  for  chiropractic  services  in  consideration  for  the  referral  of  a  patient.  Any  challenge  to  our
contractual relationships with our affiliated PCs by chiropractors or regulatory authorities could result in a finding that could have a material adverse effect on our operations,
such  as  voiding  one  or  more  management  services  agreements.  Moreover,  the  laws  and  regulatory  environment  may  change  to  restrict  or  limit  the  enforceability  of  our
management services agreements. We could be prevented from affiliating with chiropractor-owned PCs or providing comprehensive business services to them in one or more
states. 

In  February  2020,  the  State  of  Washington  Chiropractic  Quality  Assurance  Commission  delivered  notices  that  it  was  investigating  complaints  made  against  three
chiropractors who own clinics, or are (or were) employed by clinics, in Washington for which our franchisees provide management services. The notices contained allegations
of  fee-splitting,  specifically  questioning  a  provision  in  our  Franchise  Disclosure  Document  providing  for  the  payment  of  royalty  fees  based  on  revenue  derived  from  the
furnishing  of  chiropractic  care. The notices requested that the chiropractors provide responses to a number of questions posed by the commission, as well as documentation
describing the fee structure and related matters. The allegations pose a threat to our business model, and unless we can resolve the commission’s concerns to its satisfaction, our
franchisees may be required to change their service arrangements with clinics, and we may be required to change our business model in the State of Washington.

In February 2019, a bill was introduced in the Arkansas state legislature prohibiting the ownership and management of a chiropractic corporation by a non-chiropractor.
The bill was drafted by the Arkansas State Board of Chiropractic Examiners. This bill has since been withdrawn. While it is questionable whether the prohibition would have
been applicable to our business model in Arkansas, the bill could have been interpreted to challenge that model if it had passed in its proposed form. We have no assurance that
another bill posing a similar or greater challenge to our business model will not be introduced in the future. Previously, in 2015, the Arkansas Board had questioned whether our
business model might violate Arkansas law in its response to an inquiry we made on behalf of one of our franchisees. While the Arkansas Board did not thereafter pursue the
matter of a possible violation, it might choose to do so at any time in the future.

In February 2019, the North Carolina Board of Chiropractic Examiners delivered notices alleging certain violations to sixteen chiropractors working for clinics in North
Carolina for which our franchisees provide management services. We retained legal counsel in this matter, and a preliminary hearing was conducted on February 21, 2019. The
North  Carolina  Board  issued  its  findings  to  each  of  the  individual  chiropractors,  which  generally  included  an  overall  finding  that  probable  cause  existed  to  show  that  the
chiropractors  violated  one  or  more  of  the  North  Carolina  Board’s  rules.  The  findings  each  also  proposed  an  Informal  Settlement Agreement  in  lieu  of  proceeding  to  a  full
hearing before the North Carolina Board. On April 22, 2019, each of the chiropractors, through their attorneys, delivered to the North Carolina Board notices refuting the North
Carolina Board’s findings and seeking revisions to the Settlement Agreement. The North Carolina Board replied with certain counterproposals, and all chiropractors have since
accepted the terms. While the allegations consisted primarily of quality of care and advertising issues, it is possible that the actions of the North Carolina Board arose out of
concerns related to our

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business model, and if so, we have no assurance that the North Carolina Board will not pursue other claims against the chiropractors in the future.

In November 2018, the Oregon Board of Chiropractic Examiners adopted changes to its rules to prohibit a chiropractor from owning or operating a chiropractic practice as
a  surrogate  for  a  non-chiropractor. As  in  the  case  of  the  proposed Arkansas  bill,  it  is  questionable  whether  this  prohibition  is  applicable  to  our  business  model  in  Oregon;
however, depending upon how the amended rules are interpreted, they could similarly pose a threat. Since our franchisees began operating in Oregon, the Oregon Board has
made several inquiries with respect to our business model. We have typically satisfied these inquiries by providing a brief response or documentation. In February 2018, the
Oregon Board asked us for clarification regarding ownership of our franchise locations operating in Oregon, and we responded with the requested clarification. The Oregon
Board  has  not  taken  any  further  action,  but  we  have  no  assurance  that  it  will  not  do  so  in  the  future  or  that  we  have  satisfied  the  Oregon  Board’s  concerns.  One  of  our
franchisees received a letter from the Oregon Board alleging a violation of the rules against the corporate practice of chiropractic, but after a further exchange of correspondence
with the franchisee, the Oregon Board notified the franchisee in August 2018 that the case was closed.

In November 2015, the California Board of Chiropractic Examiners commenced an administrative proceeding to which we were not a party, in which it claimed that the
doctor who owns the PC that we manage in southern California violated California’s prohibition on the corporate practice of chiropractic, among other claims, because our
management of the clinics operated by his PC involved the exercise of control over certain clinical aspects of his practice. The claims were subsequently dismissed congruent
with the decision of the administrative law judge who conducted the proceeding; however, we cannot assure you that similar claims will not be made in the future, either against
us or our affiliated PCs.

In a June 2015 Assurance of Discontinuance with the New York Attorney General, Aspen Dental Management, a provider of business support services to independently
owned dental practices, agreed to settle claims that it improperly made business decisions impacting clinical matters, illegally engaged in fee-splitting with dental practices and
required the dental practices to use the “Aspen Dental” trade name in a manner that had the potential to mislead consumers into believing that the “Aspen Dental”- branded
offices were under common ownership with the provider. Pursuant to the settlement, Aspen Dental paid a substantial fine and agreed to change its business and branding
practices, including changes to its website and marketing materials in order to make clear that the Aspen-branded dental offices were independently owned and operated. While
it has not done so to date, we cannot assure you that the New York Attorney General will not similarly choose to challenge our contractual relationships with our affiliated PCs
in New York and, in particular, to question whether use of The Joint trademark by our affiliated PCs misleads consumers, causing them to incorrectly conclude that we are the
provider of chiropractic treatment.

The Kansas Healing Arts Board, in response to a third-party complaint about one of our franchisees, sent a letter to the franchisee in February 2015 questioning whether the
franchise business model might violate Kansas law regarding the unauthorized practice of chiropractic care. At the time, we and the franchisee had several communications with
the Kansas Board with respect to modifying the management agreement to address its concerns. While we have had no further communications with the Board since that time,
we have also received no assurance that changes to the agreement satisfied its concerns.

Past decisions by the United States National Labor Relations Board expanding the meaning of “joint employer” and evolving state laws mean that we could have

liability for employment law violations by our franchisees.

A July 2014 decision by the United States National Labor Relations Board (or NLRB) held that McDonald’s Corporation could be held liable as a “joint employer” for labor
and  wage  violations  by  its  franchisees  under  the  Fair  Labor  Standards  Act  (FLSA).  After  this  decision,  the  NLRB  issued  a  number  of  complaints  against  McDonald’s
Corporation in connection with these violations. Additionally, an August 2015 decision by the NLRB held that Browning-Ferris Industries was a “joint employer” for purposes
of collective bargaining and, thus, obligated to negotiate with the Teamsters union over workers supplied by a contract staffing firm within one of its recycling plants.

Since then, in January 2020, the Department of Labor (or “DOL”) issued a final rule narrowing the meaning of “joint employer” under the FLSA. Furthermore, McDonald’s
Corporation in the aforementioned NLRB action was not ultimately required to admit liability or joint-employer status. However, the affected labor union and a union-backed
group have indicated that they will appeal the decision, and there may be other legal challenges to the DOL rule. Consistent with the DOL’s rule, the NLRB issued a final rule
in February 2020, narrowing the meaning of “joint employer” in the collective bargaining context. As in the case of the DOL rule, it is expected that the final NLRB rule will be
challenged in court, given that it conflicts with a

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December 2018 decision of the U.S. Court of Appeals for the D.C. Circuit, which partially upheld the 2015 Browning-Ferris expansive definition of “joint employer.”

Should the new DOL rule narrowing the meaning of “joint employer” ultimately be rejected by the courts or replaced by rules returning to a more expansive definition of
“joint employer” in a stricter regulatory climate, we could have responsibility for damages, reinstatement, back pay and penalties in connection with labor law violations by our
franchisees over whom we have limited control, which could have a material adverse effect on our financial condition and results of operations. Similarly, a rollback of the
NLRB rule could make it easier for our franchisees’ employees to organize into unions, require us to participate in collective bargaining with those employees, provide those
employees and their union representatives with bargaining power to request that we have our franchisees raise wages, and make it more expensive and less profitable to operate
a franchised clinic. Additionally, notwithstanding the narrowing of the meaning of “joint employer” under the FLSA and collective bargaining rules, the test for joint employer
status may be different under other federal laws and under state laws.

California adopted Assembly Bill 5, or AB-5, which took effect on January 1, 2020. This legislation codifies the standard established in a California Supreme Court case

(Dynamex Operations West v. Superior Court) for determining whether workers should be classified as employees or independent contractors, with a strict test that puts the
burden of proof on employers to establish that workers are not employees. The law is aimed at the so-called “gig economy” where workers in many industries, particularly ride-
sharing industries, are treated as independent contractors, rather than employees, and lack the protections of wage and hour laws. AB-5 is not a franchise-specific law and does
not address joint employer liability; however, a significant concern exists in the franchise industry that an expansive interpretation of AB-5 could be used to hold franchisors
jointly liable for the labor law violations of its franchisees. Courts addressing this issue have come to differing conclusions. Two different panels of the U.S. Circuit Court of
Appeals for the Ninth Circuit, in applying California law, reached contradictory conclusions, with one panel implicitly concluding that the Dynamex standard was applicable to
joint liability claims in the franchise industry and a second panel later concluding in December 2019 that it was not applicable. In February 2020, in reviewing the case decided
by the first panel, the California Supreme Court denied requests to consider whether the Dynamex standard applies to joint liability claims. It remains uncertain as to how the
joint employer issue will ultimately be resolved.

AB-5 has been the subject of widespread national discussion, and it is possible that other jurisdictions may enact similar laws, which might similarly raise concerns with
respect  to  the  expansion  of  joint  liability  to  the  franchise  industry.  Furthermore,  there  have  been  private  lawsuits  in  which  parties  have  alleged  that  a  franchisor  and  its
franchisee “jointly employ” the franchisee’s staff, that the franchisor is responsible for the franchisees’ staff (under theories of apparent agency, ostensible agency, or actual
agency), or otherwise.

Evolving labor and employment laws, rules and regulations, and theories of liability could result in expensive litigation and potential claims against us as a franchisor for
labor and employment-related and other liabilities that have historically been borne by franchisees. This could negatively impact the franchise business model, which could
materially and adversely affect our business, financial condition and results of operations.

We and our affiliated chiropractor-owned PCs are subject to complex laws, rules and regulations, compliance with which may be costly and burdensome.

We, our franchisees and the chiropractor-owned PCs to which we and our franchisees provide management services are subject to extensive federal, state and local laws,

rules and regulations, including:

•
•

•
•

•

state regulations on the practice of chiropractic;
the Health Insurance Portability and Accountability Act of 1996, as amended, and its implementing regulations, or HIPAA, and other federal and state laws governing
the collection, dissemination, use, security and confidentiality of patient-identifiable health and financial information;
federal and state laws and regulations which contain anti-kickback and fee-splitting provisions and restrictions on referrals;
the federal Fair Debt Collection Practices Act and similar state laws that restrict the methods that we and third-party collection companies may use to contact and seek
payment from patients regarding past due accounts; and
state and federal labor laws, including wage and hour laws.

Many of the above laws, rules and regulations applicable to us, our franchisees and our affiliated PCs are ambiguous, have not been definitively interpreted by courts or
regulatory authorities and vary from jurisdiction to jurisdiction. Accordingly, we may not be able to predict how these laws and regulations will be interpreted or applied by
courts and regulatory authorities, and some of our activities could be challenged. In addition, we must consistently monitor changes in the laws and regulatory schemes that
govern our operations. Although we have tried to structure our business and contractual relationships in

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compliance with these laws, rules and regulations in all material respects, if any aspect of our operations were found to violate applicable laws, rules or regulations, we could be
subject to significant fines or other penalties, required to cease operations in a particular jurisdiction, prevented from commencing operations in a particular state or otherwise be
required to revise the structure of our business or legal arrangements. Our efforts to comply with these laws, rules and regulations may impose significant costs and burdens, and
failure to comply with these laws, rules and regulations may result in fines or other charges being imposed on us.

We conduct business in a heavily regulated industry and, if we fail to comply with these laws and government regulations, we could incur penalties or be required to
make significant changes to our operations.

The healthcare industry is heavily regulated and closely scrutinized by federal, state and local governments. Comprehensive statutes and regulations govern the manner in
which we provide and bill for services, our contractual relationships with our physicians, vendors and customers, our marketing activities and other aspects of our operations.
Failure  to  comply  with  these  laws  can  result  in  civil  and  criminal  penalties  such  as  fines,  damages,  overpayment  recoupment,  loss  of  enrollment  status  or  exclusion  from
government  healthcare  programs.  The  risk  of  our  being  found  in  violation  of  these  laws  and  regulations  is  increased  by  the  fact  that  many  of  them  have  not  been  fully
interpreted  by  regulatory  authorities  or  the  courts,  and  their  provisions  are  sometimes  open  to  multiple  interpretations. Any  action  against  us  for  violation  of  these  laws  or
regulations,  even  if  we  successfully  defend  against  it,  could  cause  us  to  incur  significant  legal  expenses  and  divert  our  managements’  attention  from  the  operation  of  our
business.

Our chiropractors are also subject to ethical guidelines and operating standards of professional and trade associations and private accreditation agencies. Compliance with
these guidelines and standards is often required by our contracts with our customers or to maintain our reputation. The laws, regulations and standards governing the provision
of healthcare services may change significantly in the future. New or changed healthcare laws, regulations or standards may materially and adversely affect our business. In
addition, a review of our business by judicial, law enforcement, regulatory or accreditation authorities could result in a determination that could adversely affect our operations.

Our facilities are subject to extensive federal and state laws and regulations relating to the privacy and security of individually identifiable information.

HIPAA required the United States Department of Health and Human Service, or HHS, to adopt standards to protect the privacy and security of individually identifiable
health-related information, or PHI. HHS released final regulations containing privacy standards in December 2000 and published revisions to the final regulations in August
2002.  The  privacy  regulations  extensively  regulate  the  use  and  disclosure  of  PHI.  The  regulations  also  provide  patients  with  significant  rights  related  to  understanding  and
controlling how their health information is used or disclosed. The security regulations require healthcare providers to implement administrative, physical and technical practices
to  protect  the  security  of  individually  identifiable  health  information  that  is  maintained  or  transmitted  electronically.  The  Health  Information  Technology  for  Economic  and
Clinical Health Act, or HITECH, which was signed into law in February of 2009, enhanced the privacy, security and enforcement provisions of HIPAA by, among other things,
extending HIPAA’s privacy and security standards to “business associates,” which, like us, are independent contractors or agents of covered entities (such as the chiropractic
PCs and other healthcare providers) that create, receive, maintain, or transmit PHI in connection with providing a service for or on behalf of a covered entity. HITECH also
established security breach notification requirements, created a mechanism for enforcement of HIPAA by state attorneys general, and increased penalties for HIPAA violations.
Violations of HIPAA or HITECH could result in civil or criminal penalties. In addition to HIPAA, there are numerous federal and state laws and regulations addressing patient
and consumer privacy concerns, including unauthorized access or theft of personal information. State statutes and regulations vary from state to state. Lawsuits, including class
actions  and  action  by  state  attorneys  general,  directed  at  companies  that  have  experienced  a  privacy  or  security  breach  also  can  occur.  We  have  established  policies  and
procedures in an effort to ensure compliance with these privacy related requirements. However, if there is a breach, we may be subject to various penalties and damages and
may be required to incur costs to mitigate the impact of the breach on affected individuals.

We are subject to the data privacy, security and breach notification requirements of HIPAA and other data privacy and security laws, and the failure to comply with
these rules, or allegations that we have failed to do so, can result in civil or criminal sanctions.

HIPAA  required  the  United  States  Department  of  Health  and  Human  Service,  or  HHS,  to  adopt  standards  to  protect  the  privacy  and  security  of  certain  health-related
information. The HIPAA privacy regulations contain detailed requirements concerning the use and disclosure of individually identifiable health information and the grant of
certain rights to patients with respect to such information by “covered entities.” As a provider of healthcare who conducts certain electronic transactions, each of our facilities is
considered a covered entity under HIPAA. We have taken actions to comply with the HIPAA privacy

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regulations and believe that we are in compliance with those regulations. Oversight of HIPAA compliance involves significant time, effort and expense.

In addition to the privacy requirements, HIPAA covered entities must implement certain administrative, physical and technical security standards to protect the integrity,
confidentiality  and  availability  of  certain  electronic  health-related  information  received,  maintained  or  transmitted  by  covered  entities  or  their  business  associates.  We  have
taken actions in an effort to be in compliance with these security regulations and believe that we are in compliance, however, a security incident that bypasses our information
security systems causing an information security breach, loss of protected health information or other data subject to privacy laws or a material disruption of our operational
systems could result in a material adverse impact on our business, along with fines. Ongoing implementation and oversight of these security measures involves significant time,
effort and expense.

The Health Information Technology for Economic and Clinical Health Act, or HITECH, as implemented in part by an omnibus final rule published in the Federal Register
on January 25, 2013, further requires that patients be notified of any unauthorized acquisition, access, use, or disclosure of their unsecured protected health information, or PHI,
that  compromises  the  privacy  or  security  of  such  information.  HHS  has  established  the  presumption  that  all  unauthorized  uses  or  disclosures  of  unsecured  protected  health
information constitute breaches unless the covered entity or business associate establishes that there is a low probability the information has been compromised. HITECH and
implementing regulations specify that such notifications must be made without unreasonable delay and in no case later than 60 calendar days after discovery of the breach. If a
breach affects 500 patients or more, it must be reported immediately to HHS, which will post the name of the breaching entity on its public website. Breaches affecting 500
patients or more in the same state or jurisdiction must also be reported to the local media. If a breach involves fewer than 500 people, the covered entity must record it in a log
and notify HHS of such breaches at least annually. These breach notification requirements apply not only to unauthorized disclosures of unsecured PHI to outside third parties,
but also to unauthorized internal access to or use of such PHI.

HITECH significantly expanded the scope of the privacy and security requirements under HIPAA and increased penalties for violations. The amount of penalty that may be
assessed depends, in part, upon the culpability of the applicable covered entity or business associate in committing the violation. Some penalties for certain violations that were
not  due  to  “willful  neglect”  may  be  waived  by  the  Secretary  of  HHS  in  whole  or  in  part,  to  the  extent  that  the  payment  of  the  penalty  would  be  excessive  relative  to  the
violation. HITECH also authorized state attorneys general to file suit on behalf of residents of their states. Applicable courts may award damages, costs and attorneys’ fees
related  to  violations  of  HIPAA  in  such  cases.  HITECH  also  mandates  that  the  Secretary  of  HHS  conduct  periodic  compliance  audits  of  a  cross-section  of  HIPAA  covered
entities and business associates. Every covered entity and business associate is subject to being audited, regardless of the entity’s compliance record.

States may impose more protective privacy restrictions in laws related to health information and may afford individuals a private right of action with respect to the violation
of such laws. Both state and federal laws are subject to modification or enhancement of privacy protection at any time. We are subject to any federal or state privacy-related
laws that are more restrictive than the privacy regulations issued under HIPAA. These statutes vary and could impose additional requirements on us and more severe penalties
for disclosures of health information. If we fail to comply with HIPAA or similar state laws, including laws addressing data confidentiality, security or breach notification, we
could incur substantial monetary penalties and our reputation could be damaged.

In addition, states may also impose restrictions related to the confidentiality of personal information that is not considered “protected health information” under HIPAA.
Such information may include certain identifying information and financial information of our patients. Theses state laws may impose additional notification requirements in
the event of a breach of such personal information. Failure to comply with such data confidentiality, security and breach notification laws may result in substantial monetary
penalties.

Our  business  model  depends  on  proprietary  and  third-party  management  information  systems  that  we  use  to,  among  other  things,  track  financial  and  operating
performance of our clinics, and any failure to successfully design and maintain these systems or implement new systems could materially harm our operations.

We  depend  on  integrated  management  information  systems,  some  of  which  are  provided  by  third  parties,  and  standardized  procedures  for  operational  and  financial
information,  as  well  as  for  patient  records  and  our  billing  operations.  We  are  currently  replacing  and  upgrading  our  management  information  systems.  We  may  experience
unanticipated delays, complications, data breaches  or  expenses  in  replacing,  upgrading,  implementing,  integrating,  and  operating  our  systems.  Our  management  information
systems  regularly  require  modifications,  improvements  or  replacements  that  may  require  both  substantial  expenditures  as  well  as  interruptions  in  operations.  Our  ability  to
implement these systems is subject to the availability of

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skilled information technology specialists to assist us in creating, implementing and supporting these systems. Our failure to successfully design, implement and maintain all of
our systems could have a material adverse effect on our business, financial condition and results of operations.

If  we  fail  to  properly  maintain  the  integrity  of  our  data  or  to  strategically  implement,  upgrade  or  consolidate  existing  information  systems,  our  reputation  and
business could be materially adversely affected.

We  increasingly  use  electronic  means  to  interact  with  our  customers  and  collect,  maintain  and  store  individually  identifiable  information,  including,  but  not  limited  to,
personal financial information and health-related information. Despite the security measures we have in place to ensure compliance with applicable laws and rules, our facilities
and systems, and those of our third-party service providers, may be vulnerable to security breaches, acts of cyber terrorism, vandalism or theft, computer viruses, misplaced or
lost data, programming and/or human errors or other similar events. Additionally, the collection, maintenance, use, disclosure and disposal of individually identifiable data by
our businesses are regulated at the federal and state levels as well as by certain financial industry groups, such as the Payment Card Industry organization. Federal, state and
financial industry groups may also consider from time to time new privacy and security requirements that may apply to our businesses. Compliance with evolving privacy and
security  laws,  requirements,  and  regulations  may  result  in  cost  increases  due  to  necessary  systems  changes,  new  limitations  or  constraints  on  our  business  models  and  the
development of new administrative processes. They also may impose further restrictions on our collection, disclosure and use of individually identifiable information that is
housed in one or more of our databases. Noncompliance with privacy laws, financial industry group requirements or a security breach involving the misappropriation, loss or
other  unauthorized  disclosure  of  personal,  sensitive  and/or  confidential  information,  whether  by  us  or  by  one  of  our  vendors,  could  have  material  adverse  effects  on  our
business, operations, reputation and financial condition, including decreased revenue; material fines and penalties; increased financial processing fees; compensatory, statutory,
punitive or other damages; adverse actions against our licenses to do business; and injunctive relief whether by court or consent order.

If our security systems are breached, we may face civil liability and public perception of our security measures could be diminished, either of which would negatively
affect our ability to attract and retain patients.

Techniques used to gain unauthorized access to corporate data systems are constantly evolving, and we may be unable to anticipate or prevent unauthorized access to data
pertaining to our patients, including credit card and debit card information and other personally identifiable information. Our systems, which are supported by our own systems
and  those  of  third-party  vendors,  are  vulnerable  to  computer  malware,  trojans,  viruses,  worms,  break-ins,  phishing  attacks,  denial-of-service  attacks,  attempts  to  access  our
servers in an unauthorized manner, or other attacks on and disruptions of our and third-party vendor computer systems, any of which could lead to system interruptions, delays,
or shutdowns, causing loss of critical data or the unauthorized access to personally identifiable information. If an actual or perceived breach of security occurs on our systems or
a vendor’s systems, we may face civil liability and reputational damage, either of which would negatively affect our ability to attract and retain patients. We also would be
required to expend significant resources to mitigate the breach of security and to address related matters.

We may not be able to effectively control the unauthorized actions of third parties who may have access to the patient data we collect. Any failure, or perceived failure, by
us  to  maintain  the  security  of  data  relating  to  our  patients  and  employees,  and  to  comply  with  our  posted  privacy  policy,  laws  and  regulations,  rules  of  self-regulatory
organizations,  industry  standards  and  contractual  provisions  to  which  we  may  be  bound,  could  result  in  the  loss  of  confidence  in  us,  or  result  in  actions  against  us  by
governmental entities or others, all of which could result in litigation and financial losses, and could potentially cause us to lose patients, revenue and employees.

We are subject to a number of risks related to credit card and debit card payments we accept.

We accept payments through credit and debit card transactions. For credit and debit card payments, we pay interchange and other fees, which may increase over time. An
increase in those fees would require us to either increase the prices we charge for our services, which could cause us to lose patients and revenue, or absorb an increase in our
operating expenses, either of which could harm our operating results.

If we or any of our processing vendors have problems with our billing software, or the billing software malfunctions, it could have an adverse effect on patient satisfaction
and  could  cause  one  or  more  of  the  major  credit  card  companies  to  disallow  our  continued  use  of  their  payment  products.  In  addition,  if  our  billing  software  fails  to  work
properly, and as a result, we do not automatically process monthly membership fees to our patients’ credit cards on a timely basis or at all, or there are issues with financial
insolvency of our third-party vendors or other unanticipated problems or events, we could lose revenue, which would harm our operating results.

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We  are  also  subject  to  payment  card  association  operating  rules,  certification  requirements  and  rules  governing  electronic  funds  transfers,  which  could  change  or  be
reinterpreted to make it more difficult for us to comply. We are not currently accredited against, and in compliance with, the Payment Card Industry Data Security Standard, or
PCI DSS, the payment card industry’s security standard for companies that collect, store or transmit certain data regarding credit and debit cards, credit and debit card holders
and credit and debit card transactions. Once compliant, there is no guarantee that we will maintain PCI DSS compliance. Our failure to comply fully with PCI DSS in the future
could violate payment card association operating rules, federal and state laws and regulations and the terms of our contracts with payment processors and merchant banks. Such
failure to comply fully also could subject us to fines, penalties, damages and civil liability and could result in the suspension or loss of our ability to accept credit and debit card
payments. Further, there is no guarantee that PCI DSS compliance will prevent illegal or improper use of our payment systems or the theft, loss, or misuse of data pertaining to
credit and debit cards, credit and debit card holders and credit and debit card transactions.

If  we  fail  to  adequately  control  fraudulent  credit  card  transactions,  we  may  face  civil  liability,  diminished  public  perception  of  our  security  measures  and  significantly
higher credit card-related costs, each of which could adversely affect our business, financial condition and results of operations. If we are unable to maintain our chargeback or
refund rates at acceptable levels, credit and debit card companies may increase our transaction fees, impose monthly fines until resolved or terminate their relationships with us.
Any increases in our credit and debit card fees could adversely affect our results of operations, particularly if we elect not to raise our rates for our service to offset the increase.
The termination of our ability to process payments on any major credit or debit card would significantly impair our ability to operate our business.

We, along with our affiliated PCs and their chiropractors, are subject to malpractice and other similar claims and may be unable to obtain or maintain adequate
insurance against these claims.

The provision of chiropractic services by chiropractors entails an inherent risk of potential malpractice and other similar claims. While we do not have responsibility for
compliance by affiliated PCs and their chiropractors with regulatory and other requirements directly applicable to chiropractors, claims, suits or complaints relating to services
provided at the offices of our franchisees or affiliated PCs may be asserted against us. As we develop company-owned or managed clinics, our exposure to malpractice claims
will increase. We have experienced a number of malpractice claims since our founding in March, 2010, which we have defended or are vigorously defending and do not expect
their outcome to have a material adverse effect on our business, financial condition or results of operations. The assertion or outcome of these claims could result in higher
administrative and legal expenses, including settlement costs or litigation damages. Our current minimum professional liability insurance coverage required for our franchisees,
affiliated PCs and company-owned clinics is $1.0 million per occurrence and $3.0 million in annual aggregate. In addition, we have a corporate business owner’s policy with
coverage  of  $2.0  million  per  occurrence  and  $4.0  million  in  annual  aggregate.  If  we  are  unable  to  obtain  adequate  insurance  or  if  there  is  an  increase  in  the  future  cost  of
insurance  to  us  and  the  chiropractors  who  provide  chiropractic  services  or  an  increase  in  the  amount  we  have  to  self-insure,  there  may  be  a  material  adverse  effect  on  our
business and financial results.

We could be party to litigation that could adversely affect us by distracting management, increasing our expenses or subjecting us to material monetary damages and
other remedies.

In addition to malpractice claims, we are also subject to a variety of other claims arising in the ordinary course of our business, including personal injury claims, contract
claims and claims alleging violations of federal and state law regarding workplace and employment matters, equal opportunity, harassment, discrimination and similar matters,
and we could become subject to class action or other lawsuits related to these or different matters in the future. Regardless of whether any claims against us are valid, or whether
we are ultimately held liable, claims may be expensive to defend and may divert time and money away from our operations and hurt our performance. A judgment in excess of
our  insurance  coverage  for  any  claims  could  materially  and  adversely  affect  our  financial  condition  and  results  of  operations. Any  adverse  publicity  resulting  from  these
allegations may also materially and adversely affect our reputation or prospects, which in turn could materially adversely affect our business, financial condition and results of
operations.

We are subject to the risk that our current insurance may not provide adequate levels of coverage against claims.

Our current insurance policies may not be adequate to protect us from liabilities that we incur in our business. Additionally, in the future, our insurance premiums may
increase, and we may not be able to obtain similar levels of insurance on reasonable terms, or at all. Any substantial inadequacy of, or inability to obtain insurance coverage
could materially adversely affect our business, financial condition and results of operations.

Furthermore, there are types of losses we may incur that cannot be insured against or that we believe are not economically reasonable to insure. Such losses could have a

material adverse effect on our business and results of operations. Failure to

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obtain and maintain adequate directors’ and officers’ insurance would likely adversely affect our ability to attract and retain qualified officers and directors.

Events  or  rumors  relating  to  our  brand  names  or  our  ability  to  defend  successfully  against  intellectual  property  infringement  claims  by  third  parties  could
significantly impact our business.

Recognition of our brand names, including “THE JOINT CHIROPRACTIC”, and the association of those brands with quality, convenient and inexpensive chiropractic
maintenance care, are an integral part of our business. The occurrence of any events or rumors that cause patients to no longer associate the brands with quality, convenient and
inexpensive  chiropractic  maintenance  care  may  materially  adversely  affect  the  value  of  the  brand  names  and  demand  for  chiropractic  services  at  our  franchisees  or  their
affiliated PCs.

Our  ability  to  compete  effectively  depends  in  part  upon  our  intellectual  property  rights,  including  but  not  limited  to  our  trademarks.  Our  use  of  contractual  provisions,
confidentiality  procedures  and  agreements,  and  trademark,  copyright,  unfair  competition,  trade  secret  and  other  laws  to  protect  our  intellectual  property  rights  may  not  be
adequate. Litigation may be necessary to enforce our intellectual property rights, or to defend against claims by third parties that the conduct of our businesses or our use of
intellectual property infringes upon such third party’s intellectual property rights. Any intellectual property litigation or claims brought against us, whether or not meritorious,
could result in substantial costs and diversion of our resources, and there can be no assurances that favorable final outcomes will be obtained in all cases. Our business, financial
condition or results of operations could be adversely affected as a result.

We  present Adjusted  EBITDA  as  a  supplemental  measure  to  help  us  describe  our  operating  performance. Adjusted  EBITDA  is  a  non-GAAP  financial  measure
commonly used in our industry and should not be construed as an alternative to net income or as a better indicator of operating performance.

Adjusted EBITDA consists of net income before interest, income taxes, depreciation and amortization, acquisition related expenses, stock-based compensation expense,
bargain  purchase  gain,  and  loss  on  disposition  or  impairment.  We  present Adjusted  EBITDA  as  a  supplemental  measure  to  help  us  describe  our  operating  performance.
Adjusted EBITDA is a non-GAAP financial measure commonly used in our industry and should not be construed as an alternative to net income (as determined in accordance
with generally accepted accounting principles in the United States, or GAAP) or as a better indicator of operating performance. You should not consider Adjusted EBITDA as a
substitute  for  operating  profit,  as  an  indicator  of  our  operating  performance  or  as  an  alternative  to  cash  flows  from  operating  activities  as  a  measure  of  liquidity.  We  may
calculate Adjusted EBITDA differently from other companies.

In addition, in the future we may incur expenses similar to those excluded when calculating Adjusted EBITDA. Our presentation of these measures should not be construed
as an inference that our future results will be unaffected by unusual or non-recurring items. Our computation of Adjusted EBITDA may not be comparable to other similarly
titled measures computed by other companies, because not all companies calculate Adjusted EBITDA in the same manner.

Our management does not consider Adjusted EBITDA in isolation or as an alternative to financial measures determined in accordance with GAAP. The principal limitation
of Adjusted EBITDA is that it excludes significant expenses and income that are required by GAAP to be recorded in our financial statements. Some of these limitations are: (i)
Adjusted EBITDA does not reflect our cash expenditures, or future requirements, for capital expenditures or contractual commitments; (ii) Adjusted EBITDA does not reflect
changes in, or  cash  requirements  for,  our  working  capital  needs;  (iii) Adjusted  EBITDA  does  not  reflect  the  interest  expense,  or  the  cash  requirements  necessary  to  service
interest or principal payments on our debts, and although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be
replaced in the future; (iv) Adjusted EBITDA does not reflect any cash requirements for such replacements; (v) Adjusted EBITDA does not reflect the bargain purchase gain,
which  represents  the  excess  of  the  fair  value  of  net  assets  acquired  over  the  purchase  consideration;  and  (vi) Adjusted  EBITDA  does  not  reflect  the  loss  on  disposition  or
impairment, which represents the impairment of assets as of the reporting date. We do not consider these to be indicative of our ongoing operations. 

The  requirements  of  being  a  public  company,  including  compliance  with  the  reporting  requirements  of  the  Exchange Act  and  the  requirements  of  the  Sarbanes-
Oxley Act,  may  strain  our  resources,  increase  our  costs  and  distract  management,  and  we  may  be  unable  to  comply  with  these  requirements  in  a  timely  or  cost-
effective manner.

As a public company with listed equity securities, we need to comply with certain laws, regulations and requirements, including corporate governance provisions of the
Sarbanes-Oxley Act,  related  regulations  of  the  SEC,  and  the  requirements  of  The  Nasdaq  Stock  Market  LLC.  Complying  with  these  statutes,  regulations  and  requirements
occupies a significant amount of time of our Board of Directors and management and has significantly increased our costs and expenses. We will continue to:

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•

•

•

•

•

•

institute more comprehensive corporate governance and compliance functions;

design, establish, evaluate and maintain a system of internal control over financial reporting in compliance with the requirements of Section 404(a) of the Sarbanes-
Oxley Act and the related rules and regulations of the SEC and the Public Company Accounting Oversight Board;

comply with rules promulgated by The Nasdaq Stock Market LLC;

prepare and distribute periodic public reports in compliance with our obligations under the federal securities laws;

establish new internal policies, such as those relating to disclosure controls and procedures and insider trading; and

involve and retain outside counsel and accountants in the above activities.

Risks Related to Our Public Offerings and Listing of Our Common Stock on the NASDAQ Capital Market

Our stock price could be volatile and could decline.

The price at which our common stock will trade could be extremely volatile and may fluctuate substantially due to the following factors, some of which are beyond our

control:

•

•

•

•

variations in our operating results;

variations between our actual operating results and the expectations of securities analysts, investors and the financial community;

announcements of developments affecting our business or expansion plans by us or others; and

regulations, conditions, and trends in the chiropractic industry.

As a result of these and other factors, investors in our common stock may not be able to resell their shares at or above their purchase price.

In the past, securities class action litigation often has been instituted against companies following periods of volatility in the market price of their securities. This type of

litigation, if directed at us, could result in substantial costs and a diversion of management’s attention and resources.

Provisions of Delaware law could discourage a takeover that stockholders may consider favorable.

As a Delaware corporation, we have elected to be subject to the Delaware anti-takeover provisions contained in Section 203 of the Delaware General Corporation Law.
Under Delaware law, a corporation may not engage in a business combination with any holder of 15% or more of its capital stock unless the holder has held the stock for three
years or, among other things, the Board of Directors has approved the transaction. Our Board of Directors could rely on this provision to prevent or delay an acquisition of us.

Future sales of our common stock may depress our stock price and our share price may decline due to the large number of shares eligible for future sale or exchange.

Sales of substantial amounts of our common stock in the public market by our officers, directors or significant shareholders may adversely affect the market price of our
common stock. Shares issued upon the exercise of outstanding options may be sold in the public market. Such sales could create the perception to the public of difficulties or
problems with our business. As a result, these sales might make it more difficult for us to sell securities in the future at a time and price that we deem necessary or appropriate.

The market price of our common stock could decline as a result of sales of a large number of shares of common stock in the market or the perception that such sales could
occur. These sales, or the possibility that these sales may occur, might also make it more difficult for us to sell equity securities in the future at a time and at a price that we deem
appropriate. As of December 31, 2019, we had 13,882,932 outstanding shares of common stock and are authorized to sell up to 20,000,000 shares of common stock. The trading
volume of shares of our common stock averaged 151,527 shares per day during the year ended

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December 31, 2019. Accordingly, sales of even small amounts of shares of our common stock by existing stockholders may drive down the trading price of our common stock.

If securities analysts do not publish research or reports about our business or if they downgrade our company or our sector, the price of our common stock could
decline.

The  trading  market  for  our  common  stock  depends  in  part  on  the  research  and  reports  that  industry  or  financial  analysts  publish  about  us  or  our  business.  We  do  not
influence or control the reporting of these analysts. If one or more of the analysts who cover us downgrade or provide a negative outlook on our company or our industry, or the
stock of any of our competitors, the price of our common stock could decline. If one or more of these analysts ceases coverage of our company, we could lose visibility in the
market, which in turn could cause the price of our common stock to decline.

Our actual results may differ from forecasts.

It is difficult to accurately forecast our revenues, operating expenses and results, and operating data. The inability by us or the financial community to accurately forecast
our operating results could cause our net income in a given quarter to be less than expected or our net losses in a given quarter to be greater than expected, which could cause a
decline  in  the  trading  price  of  our  common  stock.  We  base  our  current  and  forecasted  expense  and  cash  expenditure  levels  on  our  operating  plans  and  estimates  of  future
revenues, which are dependent on the growth of the number of patients and the demand for our services. As a result, we may be unable to make accurate financial forecasts or to
adjust our spending in a timely manner to compensate for any unexpected shortfalls in revenues. We believe that these difficulties in forecasting are even greater for financial
analysts that may publish their own estimates of our financial results.

We do not intend to pay dividends. You will not receive funds without selling shares, and you may lose the entire amount of your investment.

We  have  never  declared  or  paid  any  cash  dividends  on  our  capital  stock  and  do  not  intend  to  pay  dividends  in  the  foreseeable  future.  We  intend  to  invest  our  future
earnings, if any, to fund our growth. We cannot assure you that you will receive a positive return on your investment when you subsequently sell your shares or that you will not
lose the entire amount of your investment.

Claims  for  indemnification  by  our  directors  and  officers  may  reduce  our  available  funds  to  satisfy  successful  third-party  claims  against  us  and  may  reduce  the
amount of money available to us.

Our amended and restated certificate of incorporation and bylaws provide that we will indemnify our directors and officers, in each case to the fullest extent permitted by
Delaware law. In addition, we have entered and expect to continue to enter into agreements to indemnify our directors, executive officers and other employees as determined by
our Board of Directors. Under the terms of such indemnification agreements, we are required to indemnify each of our directors and officers, to the fullest extent permitted by
the laws of the state of Delaware, if the basis of the indemnitee’s involvement was by reason of the fact that the indemnitee is or was a director or officer of the Company or any
of its subsidiaries or was serving at the Company’s request in an official capacity for another entity. We must indemnify our officers and directors against all reasonable fees,
expenses, charges and other costs of any type or nature whatsoever, including any and all expenses and obligations paid or incurred in connection with investigating, defending,
being a witness in, participating in (including on appeal), or preparing to defend, be a witness or participate in any completed, actual, pending or threatened action, suit, claim or
proceeding,  whether  civil,  criminal,  administrative  or  investigative,  or  establishing  or  enforcing  a  right  to  indemnification  under  the  indemnification  agreement.  The
indemnification agreements also require us, if so requested, to advance within 30 days of such request all reasonable fees, expenses, charges and other costs that such director or
officer incurred, provided that such person will return any such advance if it is ultimately determined that such person is not entitled to indemnification by us. Any claims for
indemnification by our directors and officers may reduce our available funds to satisfy successful third-party claims and may reduce the amount of money available to us.

If our internal controls over financial reporting are not considered effective, our business and stock price could be adversely affected.

Section 404 of the Sarbanes-Oxley Act of 2002 requires us to evaluate the effectiveness of our internal controls over financial reporting as of the end of each fiscal year and
to include a management report assessing the effectiveness of our internal controls over financial reporting in our Form 10-K for that fiscal year. Section 404 also requires our
independent registered public accounting firm to attest to, and report on, our internal controls over financial reporting. Our management, including our Chief Executive Officer
and Chief Financial Officer, does not expect that our internal controls over financial

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reporting will prevent all errors and all fraud. A control system, no matter how well designed and operated, can provide only reasonable, not absolute, assurance that the control
system’s objectives will be met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered
relative to their costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of
fraud involving a company have been, or will be, detected. The design of any system of controls is based in part on certain assumptions about the likelihood of future events, and
we cannot assure you that any design will succeed in achieving its stated goals under all potential future conditions. Over time, controls may become ineffective because of
changes  in  conditions  or  deterioration  in  the  degree  of  compliance  with  policies  or  procedures.  Because  of  the  inherent  limitations  in  a  cost-effective  control  system,
misstatements  due  to  error  or  fraud  may  occur  and  not  be  detected.  We  cannot  assure  you  that  we  or  our  independent  registered  public  accounting  firm  will  not  identify  a
material  weakness  in  our  internal  controls  in  the  future.  A  material  weakness  in  our  internal  controls  over  financial  reporting,  such  as  described  below,  would  require
management  and  our  independent  registered  public  accounting  firm  to  consider  our  internal  controls  as  ineffective.  If  our  internal  controls  over  financial  reporting  are  not
considered effective, we may experience a loss of public confidence, which could have an adverse effect on our business and on the market price of our common stock.

Our management concluded that our internal controls over financial reporting were not effective as of December 31, 2019, and our auditors expressed an adverse
opinion on the Company’s internal control over financial reporting as of December 31, 2019, due to a material weakness related to ineffective information technology
general controls. We cannot provide assurances that a material weakness will be effectively remediated or that additional material weaknesses will not occur in the
future. If we fail to maintain an effective system of internal controls, we may not be able to accurately report our financial results, prevent fraud, or maintain investor
confidence.

Internal controls related to the operation of technology systems are critical to maintaining adequate internal control over financial reporting. As discussed in Part II, Item 9A of
this report, management identified a material weakness in internal control related to ineffective information technology general controls (ITGCs) in the areas of user access,
information security policies, and program change-management over certain information technology (IT) systems that support the Company’s financial reporting processes. As
a result, management concluded that our internal control over financial reporting was not effective as of December 31, 2019. We are implementing remedial measures and,
while there can be no assurance that our efforts will be successful, we plan to remediate the material weakness during fiscal year 2020 and we plan to monitor these changes
throughout the year to ensure that new controls are operating effectively. These measures will result in additional technology and other expenses. If we are unable to remediate
the material weakness, or are otherwise unable to maintain effective internal control over financial reporting or disclosure controls and procedures, our ability to record, process
and report financial information accurately, and to prepare financial statements within required time periods, could be adversely affected, which could subject us to litigation or
investigations  requiring  management  resources  and  payment  of  legal  and  other  expenses,  which  could  negatively  affect  investor  confidence  in  our  financial  statements  and
adversely impact our stock price.

ITEM 1B. UNRESOLVED STAFF COMMENTS

Not applicable.

ITEM 2.  PROPERTIES

We lease the property for our corporate headquarters and all of the properties on which we own or manage clinics. As of December 31, 2019, we leased 65 facilities in

which we operate or intend to operate clinics.

Our corporate headquarters are located at 16767 North Perimeter Drive, Suite 110, Scottsdale, Arizona 85260. The term of our lease for this location expires on December
31,  2025.  The  primary  functions  performed  at  our  corporate  headquarters  are  financial,  accounting,  treasury,  marketing,  operations,  human  resources,  information  systems
support and legal.

We are also obligated under non-cancellable leases for the clinics which we own or manage. Our clinics are on average 1,200 square feet. Our clinic leases generally have
an initial term of five years, include one to two options to renew for terms of five years, and require us to pay a proportionate share of real estate taxes, insurance, common area
maintenance charges and other operating costs.

ITEM 3.  LEGAL PROCEEDINGS  

In the normal course of business, we are party to litigation from time to time. We maintain insurance to cover certain actions and believe that resolution of such litigation

will not have a material adverse effect on the Company.

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ITEM 4. MINE SAFETY DISCLOSURES

Not applicable.

PART II

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES

Beginning November 11, 2014, our common stock is traded on the NASDAQ Capital Market under the symbol “JYNT.”

Holders

As of December 31, 2019, there were approximately 10 holders of record of our common stock and 13,882,932 shares of our common stock outstanding.

Dividends

Since our initial public offering, we have not declared nor paid dividends on our common stock, and we do not expect to pay cash dividends on our common stock in the

foreseeable future.

ITEM 6. SELECTED FINANCIAL DATA

Consolidated Statement of Operations Data:
(in thousands, except per share data)

Total revenues
Cost of revenues
Selling, general and administrative expense
Income from operations
Net income
Basic earnings per share
Diluted earnings per share
Weighted average shares outstanding used in computing

Basic earnings per share
Diluted earnings per share
Non-GAAP Financial Data:

Net income
Net interest
Depreciation and amortization expense
Tax expense (benefit)

EBITDA

Stock compensation expense
Acquisition related expenses
Loss on disposition or impairment
Bargain purchase gain

Adjusted EBITDA

29

Year Ended December 31,

2019

2018

(as adjusted)

$

$
$

48,451    $
5,566   
39,356   
3,415   
3,324   

0.24    $
0.23    $

36,662   
4,310   
31,614   
143   
147   
0.01   
0.01   

13,819,149   
14,467,567   

13,669,107   
14,031,717   

3,324   
62   
1,899   
49   

5,334   

721   
47   
114   
(19)  

147   
47   
1,556   
(38)  

1,712   

628   
4   
595   
(13)  

$

6,197    $

2,926   

Table of Contents

Consolidated Balance Sheet Data:

(in thousands)

Cash and cash equivalents
Property and equipment
Deferred franchise costs
Goodwill and intangible assets
Operating lease right-of-use asset
Other assets

Total assets
Deferred revenue
Operating lease liability - current and non-current
Other liabilities

Total liabilities
Stockholders' equity

As of December 31,

2019

2018

(as adjusted)

$

$

8,456    $
6,582   
4,393   
7,370   
12,487   
4,418   

43,706   
18,304   
14,214   
5,467   

37,985   
5,721    $

8,717   
3,658   
3,489   
4,859   
—   
2,705   

23,428   
16,139   
—   
6,561   

22,700   
728   

(1) Adjusted EBITDA consists of net income before interest, income taxes, depreciation and amortization, acquisition related expenses, stock-based compensation expense,

bargain purchase gain, and loss on disposition or impairment. We have provided Adjusted EBITDA because it is a non-GAAP measure of financial performance commonly
used for comparing companies in our industry. You should not consider Adjusted EBITDA as a substitute for operating profit as an indicator of our operating performance or
as an alternative to cash flows from operating activities as a measure of liquidity. We may calculate Adjusted EBITDA differently from other companies.

We  believe  that  the  use  of Adjusted  EBITDA  provides  an  additional  tool  for  investors  to  use  in  evaluating  ongoing  operating  results  and  trends  and  in  comparing  our
financial  measures  with  other  outpatient  medical  clinics,  which  may  present  similar  non-GAAP  financial  measures  to  investors.  In  addition,  you  should  be  aware  when
evaluating Adjusted EBITDA that in the future we may incur expenses similar to those excluded when calculating these measures. Our presentation of these measures should
not be construed as an inference that our future results will be unaffected by unusual or non-recurring items. Our computation of Adjusted EBITDA may not be comparable to
other similarly titled measures computed by other companies, because all companies do not calculate Adjusted EBITDA in the same manner.

Our management does not consider Adjusted EBITDA in isolation or as an alternative to financial measures determined in accordance with GAAP. The principal limitation

of Adjusted EBITDA is that it excludes significant expenses and income that are required by GAAP to be recorded in our financial statements. Some of these limitations are:

a. Adjusted EBITDA does not reflect our cash expenditures, or future requirements, for capital expenditures or contractual commitments;

b. Adjusted EBITDA does not reflect changes in, or cash requirements for, our working capital needs;

c. Adjusted EBITDA does not reflect the interest expense, or the cash requirements necessary to service interest or principal payments, on our debts;

d. Although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future, and Adjusted

EBITDA does not reflect any cash requirements for such replacements;

e. Adjusted EBITDA does not reflect the bargain purchase gain, which represents the excess of the fair value of net assets acquired over the purchase consideration; and

f. Adjusted EBITDA does not reflect the loss on disposition or impairment, which represents the impairment of assets as of the reporting date. We do not consider this to be

indicative of our ongoing operations

Because of these limitations, Adjusted EBITDA should not be considered in isolation or as a substitute for performance measures calculated in accordance with GAAP. We

compensate for these limitations by relying primarily on our GAAP results

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and using Adjusted EBITDA only supplementally. You should review the reconciliation of net income to Adjusted EBITDA above and not rely on any single financial measure
to evaluate our business. The table above reconciles net income to Adjusted EBITDA for the years ended December 31, 2019 and 2018.

ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following discussion and analysis of the results of operations and financial condition of The Joint Corp. for the years ended December 31, 2019 and 2018 should be

read in conjunction with the consolidated financial statements and the notes thereto, and other financial information contained elsewhere in this Form 10-K.

Overview

Our principal business is to develop, own, operate, support and manage chiropractic clinics through franchising and the sale of regional developer rights and through direct

ownership and management arrangements throughout the United States.

We seek to be the leading provider of chiropractic care in the markets we serve and to become the most recognized brand in our industry through the rapid and focused

expansion of chiropractic clinics in key markets throughout North America and potentially abroad.

Key Performance Measures.  We receive monthly performance reports from our system and our clinics which include key performance indicators per clinic including gross
sales, same-store Comp Sales, number of new patients, conversion percentage, and member attrition. In addition, we review monthly reporting related to clinic openings, clinic
license sales, and various earnings metrics in the aggregate and per clinic. We believe these indicators provide us with useful data with which to measure our performance and to
measure our franchisees’ and clinics’ performance.

Key Clinic Development Trends.   As of December 31, 2019, we and our franchisees operated 513 clinics, of which 453 were operated by franchisees and 60 were operated

as company-owned or managed clinics. Of the 60 company-owned or managed clinics, 20 were constructed and developed by us, and 40 were acquired from franchisees.

Our current strategy is to grow through the sale and development of additional franchises, build upon our regional developer strategy, and continue to expand our corporate
clinic portfolio within clustered locations in a deliberate and measured manner. The number of franchise licenses sold for the year ended December 31, 2019 increased to 126
licenses, up from 99 and 37 licenses for the years ended December 31, 2018 and 2017, respectively. We ended 2019 with 21 regional developers who were responsible for 89%
of the 126 licenses sold during the year. The growth reflects the power of the regional developer program to accelerate the number of clinics sold, and eventually opened, across
the country.

In  addition,  we  believe  that  we  can  accelerate  the  development  of,  and  revenue  generation  from,  company-owned  or  managed  clinics  through  the  further  selective
acquisition  of  existing  franchised  clinics  and  opening  of  greenfield  units.  We  will  seek  to  acquire  existing  franchised  clinics  that  meet  our  criteria  for  demographics,  site
attractiveness, proximity to other clinics and additional suitability factors.

We believe that The Joint has a sound concept, benefiting from the fundamental changes taking place in the manner in which Americans access chiropractic care and their
growing interest in seeking effective, affordable natural solutions for general wellness. These trends join with the strong preference we have seen among chiropractic doctors to
reject  the  insurance-based  model  to  produce  a  combination  that  benefits  the  consumer  and  the  service  provider  alike.  We  believe  that  these  forces  create  an  important
opportunity to accelerate the growth of our network.

Significant Events and/or Recent Developments

We continue to deliver on our strategic initiatives and to progress toward sustained profitability.

For the year ended December 31, 2019:

•

•

•

Comp Sales of clinics that have been open for at least 13 full months increased 25%.

Comp Sales for mature clinics open 48 months or more increased 19%.

System-wide sales for all clinics open for any amount of time grew 33%.

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We saw over 585,000 new patients in 2019, an increase of 26% from our new patient count in 2018, with approximately 26% of those new patients having never been to a
chiropractor before. We are not only increasing our percentage of market share, but expanding the chiropractic market. These factors, along with continued leverage of our
operating expenses, drove improvement in our bottom line.

On February 4, 2019, we entered into an agreement under which we repurchased the right to develop franchises in various counties in South Carolina and Georgia. The total
consideration for the transaction was $681,500. We carried a deferred revenue balance associated with these transactions of $44,334, representing license fees collected upon the
execution of the regional developer agreements. We accounted for the termination of development rights associated with unsold or undeveloped franchises as a cancellation, and
the associated deferred revenue was netted against the aggregate purchase price.

On March 4, 2019, we entered into a regional developer agreement for a number of counties in the states of Virginia, Pennsylvania and West Virginia for $290,000. The

development schedule requires a minimum of 40 clinics open over a ten-year period.

For the year ended December 31, 2019, we acquired eight clinics for approximately $3.1 million and constructed and developed five new corporate clinics.

Factors Affecting Our Performance

Our operating results may fluctuate significantly as a result of a variety of factors, including the timing of new clinic sales, openings, closures, markets in which they are

contained and related expenses, general economic conditions, consumer confidence in the economy, consumer preferences, and competitive factors.

Significant Accounting Polices and Estimates

The preparation of consolidated financial statements requires us to make estimates and assumptions. These estimates and assumptions affect the reported amounts of assets
and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenues and expenses during
the reporting period. We base our accounting estimates on historical experience and other factors that we believe to be reasonable under the circumstances. Actual results could
differ from those estimates.  We have discussed the development and selection of significant accounting policies and estimates with our Audit Committee. In addition, we have
restated prior period financial statements as discussed below.

Intangible Assets

Intangible assets consist primarily of re-acquired franchise and regional developer rights and customer relationships.  We amortize the fair value of re-acquired franchise
rights over the remaining contractual terms of the re-acquired franchise rights at the time of the acquisition, which range from three years to eight years. In the case of regional
developer rights, we amortize the acquired regional developer rights over the remaining contractual terms at the time of the acquisition, which range from three to seven years.
The fair value of customer relationships is amortized over their estimated useful life of two years. 

Goodwill

Goodwill consists of the excess of the purchase price over the fair value of tangible and identifiable intangible assets acquired in the acquisitions of franchises.  Goodwill
and  intangible  assets  deemed  to  have  indefinite  lives  are  not  amortized  but  are  subject  to  annual  impairment  tests. As  required,  we  perform  an  annual  impairment  test  of
goodwill as of the first day of the fourth quarter or more frequently if events or circumstances change that would more likely than not reduce the fair value of a reporting unit
below its carrying value. No impairments of goodwill were recorded for the years ended December 31, 2019 and 2018.

Long-Lived Assets

We review our long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount of the asset may not be recovered. We look
primarily to estimated undiscounted future cash flows in its assessment of whether or not long-lived assets are recoverable. No impairments of long-lived assets were recorded
for the year ended December 31, 2019. We recorded an impairment of approximately $343,000 in long-lived assets for the year ended December 31, 2018. 

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Stock-Based Compensation

The  Company  accounts  for  share-based  payments  by  recognizing  compensation  expense  based  upon  the  estimated  fair  value  of  the  awards  on  the  date  of  grant.  The
Company determines the estimated grant-date fair value of restricted shares using the closing price on the date of the grant and the grant-date fair value of stock options using
the Black-Scholes-Merton model. In order to calculate the fair value of the options, certain assumptions are made regarding the components of the model, including risk-free
interest  rate,  volatility,  expected  dividend  yield  and  expected  option  life.  Changes  to  the  assumptions  could  cause  significant  adjustments  to  the  valuation.  The  Company
recognizes compensation costs ratably over the period of service using the straight-line method.

Revenue Recognition

We generate revenue primarily through our company-owned and managed clinics, royalties, franchise fees, advertising fund, and through IT related income and computer

software fees.

Revenues  from  Company-Owned  or  Managed  Clinics.  We earn revenue from clinics that we own and operate or manage throughout the United States.  In those states
where we own and operate the clinic, revenues are recognized when services are performed. We offer a variety of membership and wellness packages which feature discounted
pricing as compared with our single-visit pricing.  Amounts collected in advance for membership and wellness packages are recorded as deferred revenue and recognized when
the service is performed. We recognize a contract liability (or a deferred revenue liability) related to the prepaid treatment plans for which we have an ongoing performance
obligation. We recognize this contract liability, and recognize revenue, as the patient consumes his or her visits related to the package and we perform the services. Based on a
historical lag analysis and an evaluation of legal obligation by jurisdiction, we concluded that any remaining contract liability that exists after 12 to 24 months from transaction
date will be deemed breakage. Breakage revenue is recognized only at that point, when the likelihood of the patient exercising his or her remaining rights becomes remote.

Royalties and Advertising Fund Revenue.  We  collect  royalties,  as  stipulated  in  the  franchise  agreement,  equal  to  7%  of  gross  sales  and  a  marketing  and  advertising  fee
currently  equal  to  2%  of  gross  sales.  Royalties,  including  franchisee  contributions  to  advertising  funds,  are  calculated  as  a  percentage  of  clinic  sales  over  the  term  of  the
franchise agreement. The franchise agreement royalties, inclusive of advertising fund contributions, represent sales-based royalties that are related entirely to our performance
obligation under the franchise agreement and are recognized as franchisee clinic level sales occur. Royalties are collected bi-monthly two working days after each sales period
has ended.

Franchise Fees. We require the entire non-refundable initial franchise fee to be paid upon execution of a franchise agreement, which typically has an initial term of ten
years. Initial franchise fees are recognized ratably on a straight-line basis over the term of the franchise agreement.  Our services under the franchise agreement include: training
of franchisees and staff, site selection, construction/vendor management and ongoing operations support. We provide no financing to franchisees and offer no guarantees on
their behalf. The services we provide are highly interrelated with the franchise license and as such are considered to represent a single performance obligation.

Software Fees.  We collect a monthly fee for use of our proprietary or selected chiropractic or customer relationship management software, computer support, and internet

services support. These fees are recognized ratably on a straight-line basis over the term of the respective franchise agreement.

Regional  Developer  Fees.  During  2011,  we  established  a  regional  developer  program  to  engage  independent  contractors  to  assist  in  developing  specified  geographical
regions. Under the original program, regional developers paid a license fee for each franchise they received the right to develop within the region. In 2017, the program was
revised to grant exclusive geographical territory and establish a minimum development obligation within that defined territory. Regional developer fees are non-refundable and
are recognized as revenue ratably on a straight-line basis over the term of the regional developer agreement, which is considered to begin upon the execution of the agreement.
Our services under regional developer agreements include site selection, grand opening support for the clinics, sales support for identification of qualified franchisees, general
operational support and marketing support to advertise for ownership opportunities. The services we provide are highly interrelated with the development of the territory and the
resulting franchise licenses sold by the regional developer and as such are considered to represent a single performance obligation. In addition, regional developers receive fees
which are funded by the initial franchise fees collected from franchisees upon the sale of franchises within their exclusive geographical territory and a royalty of 3% of sales
generated by franchised clinics in their exclusive geographical territory. Fees related to the sale of franchises within their exclusive geographical territory are initially deferred as
deferred franchise costs and are recognized as an expense in franchise cost of revenues when the respective revenue is recognized, which is generally over the term of the related
franchise agreement.

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Royalties of 3% of sales generated by franchised clinics in their regions are also recognized as franchise cost of revenues as franchisee clinic level sales occur.

Leases

We adopted, effective the first quarter of 2019, accounting guidance related to leases. The new guidance, among other changes, requires lessees to recognize a right-of-use
("ROU") asset and a lease liability in the balance sheet for most leases, but retains an expense recognition model similar to the previous guidance. The lease liability is measured
at the present value of the fixed lease payments over the lease term and the ROU asset is measured at the lease liability amount, adjusted for lease prepayments, lease incentives
received and the lessee’s initial direct costs. Determining the lease term and amount of lease payments to include in the calculation of the ROU asset and lease liability for leases
containing options requires the use of judgment to determine whether the exercise of an option is reasonably certain and if the optional period and payments should be included
in the calculation of the associated ROU asset and liability. In making this determination, all relevant economic factors are considered that would compel us to exercise or not
exercise  an  option.  When  available,  we  use  the  rate  implicit  in  the  lease  to  discount  lease  payments;  however,  the  rate  implicit  in  the  lease  is  not  readily  determinable  for
substantially all of our leases. In such cases, we estimate our incremental borrowing rate as the interest rate we would pay to borrow an amount equal to the lease payments over
a similar term, with similar collateral as in the lease, and in a similar economic environment. We estimate these rates using available evidence such as rates imposed by third-
party  lenders  in  recent  financings  or  observable  risk-free  interest  rate  and  credit  spreads  for  commercial  debt  of  a  similar  duration,  with  credit  spreads  correlating  to  our
estimated creditworthiness.

For operating leases that include rent holidays and rent escalation clauses, we recognize lease expense on a straight-line basis over the lease term from the date we take
possession  of  the  leased  property.  Pre-opening  costs  are  recorded  as  incurred  in  general  and  administrative  expenses.  We  record  the  straight-line  lease  expense  and  any
contingent rent, if applicable, in general and administrative expenses on the consolidated statements of operations. Many of our leases also require us to pay real estate taxes,
common area maintenance costs and other occupancy costs which are also included in general and administrative expenses on the consolidated statements of operations.

Results of Operations

The following discussion and analysis of our financial results encompasses our consolidated results and results of our two business segments: Corporate Clinics and Franchise
Operations.

Prior Period Financial Statement Correction of Immaterial Error

Certain states in which we manage clinics regulate the practice of chiropractic care and require that chiropractic services be provided by legal entities organized under state laws
as professional corporations or PCs. The PCs are variable interest entities (“VIEs”) as defined by Accounting Standards Codification 810, Consolidations (“ASC 810”). During
the first quarter of 2019, we reassessed the governance structure and operating procedures of the PCs and determined that we have the power to control certain significant non-
clinical activities of the PCs, as defined by ASC 810. Therefore, we are the primary beneficiary of the VIEs, and per ASC 810, must consolidate the VIEs. Prior to 2019, we did
not consolidate the PCs. We concluded the previous accounting policy to not consolidate the PCs was an immaterial error and determined that the PCs should be consolidated.
The adjustments resulted in an increase to revenues from company clinics and a corresponding increase to general and administrative expenses. The adjustments had no impact
on net income, except when the PC had sold treatment packages and wellness plans. Revenue from these treatment packages and wellness plans are now deferred and will be
recognized when patients use their visits. Please see Note 1, “Nature of Operations and Summary of Significant Accounting Policies,” in the Notes to Consolidated Financial
Statements included in Item 8 of this report for further discussion. We corrected these immaterial errors by restating the 2018 consolidated financial statements as presented
below.

Total Revenues

Components of revenues for the year ended December 31, 2019, as compared to the year ended December 31, 2018, are as follows:

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Revenues:

Revenues from company-owned or managed clinics
Royalty fees
Franchise fees
Advertising fund revenue
Software fees
Regional developer fees
Other revenues

Total revenues

Change from
Prior Year

Percent Change
from Prior Year

$

Year Ended
December 31,

2019

2018

(as adjusted)

25,807,584    $
13,557,170   
1,791,545   
3,884,055   
1,865,779   
803,849   
740,918   

19,545,276    $
10,141,036   
1,688,039   
2,862,244   
1,290,135   
599,370   
535,560   

6,262,308   
3,416,134   
103,506   
1,021,811   
575,644   
204,479   
205,358   

$

48,450,900    $

36,661,660    $

11,789,240   

32.0  %
33.7  %
6.1  %
35.7  %
44.6  %
34.1  %
38.3  %

32.2  %

The reasons for the significant changes in our components of total revenues are as follows:

Consolidated Results

•

Total revenues increased by $11.8 million, primarily due to the continued revenue growth of our company-owned or managed clinics portfolio and continued expansion
and revenue growth of our franchise base.

Corporate Clinics

•

Revenues from company-owned or managed clinics increased, primarily due to improved same-store sales growth, as well as due to the expansion of our corporate-
owned or managed clinics portfolio.

Franchise Operations

•

•

•

•

•

Royalty fees and advertising fund revenue increased, due to an increase in the number of franchised clinics in operation along with continued sales growth in existing
franchised clinics. As of December 31, 2019, and 2018, there were 453 and 394 franchised clinics in operation, respectively.

Franchise fees increased due to an increase in executed franchise agreements, as these fees are recognized ratably over the term of the respective franchise
agreement.  For the year ended December 31, 2019, there were 126 executed franchise license sales or letters-of-intent, compared to 99 for the year ended December 31,
2018.

Regional developer fees increased due to the sale of additional developer territories and the related revenue recognition over the life of the regional developer
agreements. We sold three new regional developer territories in 2019 and four new territories in 2018. Given the ratable recognition of the revenue, the agreements
executed during the course of 2018 now have a full year of recognition in 2019.

Software fees revenue increased due to an increase in our franchise clinic base and the related revenue recognition over the term of the franchise agreement as described
above.

Other revenues primarily consist of merchant income associated with credit card transactions.

Cost of Revenues

Cost of Revenues

5,565,917   

4,310,249    $

1,255,668   

29.1  %

Year Ended December 31,

2019

2018

Change from
Prior Year

Percent Change
from Prior Year

For the year ended December 31, 2019, as compared with the year ended December 31, 2018, the total cost of revenues increased primarily due to an increase in regional

developer royalties of $1.0 million, which is in line with an increase in

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franchise royalty revenues of 34% coupled with a larger portion of our franchise base operating in regional developer territories.

Selling and Marketing Expenses

Selling and Marketing Expenses

6,913,709   

4,819,555    $

2,094,154   

43.5  %

Year Ended December 31,

2019

2018

Change from
Prior Year

Percent Change
from Prior Year

Selling and marketing expenses increased $2.1 million for the year ended December 31, 2019, as compared to the year ended December 31, 2018, driven by an increase in

advertising fund expenditures from a larger franchise base and increased local marketing expenditures by the company-owned or managed clinics.

Depreciation and Amortization Expenses

Depreciation and Amortization Expenses

1,899,257   

1,556,240    $

343,017   

22.0  %

Year Ended December 31,

2019

2018

Change from
Prior Year

Percent Change
from Prior Year

Depreciation  and  amortization  expenses  increased  for  the  year  ended  December  31,  2019,  as  compared  to  the  year  ended  December  31,  2018,  primarily  due  to  the

amortization of intangibles related to the 2019 acquisitions.

General and Administrative Expenses

Year Ended December 31,

2019

2018

(as adjusted)

Change from
Prior Year

Percent Change
from Prior Year

General and Administrative Expenses

30,543,030   

25,238,121    $

5,304,909   

21.0  %

General and administrative expenses increased during the year ended December 31, 2019, compared to the year ended December 31, 2018, primarily due to an increase in
payroll  and  related  expenses,  as  well  as  operating  expenses  to  support  continued  clinic  count  and  revenue  growth  in  both  operating  segments. As  a  percentage  of  revenue,
general and administrative expenses during the year ended December 31, 2019 and 2018 were 63% and 69%, respectively, reflecting improved leverage of our operating model.

Income from Operations 

Consolidated Results

Income from Operations

3,414,635   

142,561    $

3,272,074   

2,295.2 %

Year Ended December 31,

Change from

Percent Change

2019

2018

Prior Year

from Prior Year

(as adjusted)

Consolidated income from operations increased by $3.3 million for the year ended December 31, 2019 compared to the year ended December 31, 2018, primarily driven by
a $2.9 million improvement in operating income in the franchise operations segment and an increase in operating income from the corporate clinic segment of $1.9 million,
partially offset by an increase in unallocated corporate segment of $1.5 million discussed below.

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Corporate Clinics

Our corporate clinics segment had income from operations of $3.4 million for the year ended December 31, 2019, an increase of $1.9 million compared to income from

operations of $1.5 million for the year ended December 31, 2018. This increase was primarily due to:

•

•

An increase in revenues of $6.3 million from company-owned or managed clinics; partially offset by

A $4.4 million increase in operating expenses, primarily in general and administrative expenses. The increase in general and administrative expenses is primarily
driven by an increase in payroll-related expenses due to a higher head count to support the expansion of our corporate clinic portfolio.

Franchise Operations

Our franchise operations segment had income from operations of $11.0 million for the year ended December 31, 2019, an increase of $2.9 million, compared to income

from operations of $8.1 million for the year ended December 31, 2018. This increase was primarily due to:

•

•

An increase of $5.5 million in total revenues; partially offset by

An increase of $1.2 million in cost of revenues primarily due to an increase in regional developer royalties and an increase of $1.4 million in operating expenses,
primarily due to an increase in selling and marketing expenses resulting from a larger franchise base.

Income Tax Expense (Benefit)

Income Tax Expense (Benefit)

48,706   

(37,728)   $

86,434   

(229.1)%

Year Ended December 31,

2019

2018

Change from
Prior Year

Percent Change
from Prior Year

For the years ended December 31, 2019 and 2018, the effective tax rates were 1.4% and (34.6)%, respectively. The increase in our effective tax rate is primarily due to
changes in pre-tax income and the decrease to the valuation allowance during the year ended December 31, 2019, as compared to year ended December 31, 2018. Please see
Note 11, “Income Taxes” in the Notes to Consolidated Financial Statements included in Item 8 of this report for further discussion.

Liquidity and Capital Resources

Sources of Liquidity

From 2012 until November 2014, when we completed an initial public offering (“IPO”), we financed our business primarily through existing cash on hand and cash flows

from operations.

On  November  14,  2014,  we  completed  our  IPO  of  3,000,000  shares  of  common  stock  at  a  price  to  the  public  of  $6.50  per  share. As  a  result  of  the  IPO,  we  received
aggregate  net  proceeds,  after  deducting  underwriting  discounts,  commissions  and  other  offering  expenses,  of  approximately  $17.1  million.    On  November  18,  2014,  our
underwriters exercised their option to purchase 450,000 additional shares of common stock to cover over-allotments, pursuant to which we received aggregate net proceeds of
approximately $2.7 million.

On November 25, 2015, we completed our follow-on public offering of 2,272,727 shares of our common stock at a price to the public of $5.50 per share. On December 30,
2015, our underwriters exercised their over-allotment option to purchase an additional 340,909 shares of common stock to cover over-allotments pursuant to which we received
aggregate net proceeds of approximately $13.0 million.

We have used a significant amount of the net proceeds from our public offerings for the development of company-owned or managed clinics.  We accomplished this by
developing new clinics and by repurchasing existing franchises. In addition, we have used proceeds from our offerings to repurchase existing regional developer licenses and to
continue to expand our franchised clinic business.  We are holding the remaining net proceeds in cash or short-term bank deposits.

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As of December 31, 2019, we had cash and short-term bank deposits of $8.5 million. We generated $7.5 million of cash flow from operating activities in the year ended
December  31,  2019.  We  will  continue  to  preserve  cash,  and  while  we  have  resumed  the  acquisition  and  development  of  company-owned  or  managed  clinics,  we  have
progressed, and plan to continue to progress, at a measured pace, targeting geographic clusters where we are able to increase efficiencies through a consolidated real estate
penetration strategy, leverage cooperative advertising and marketing and attain general corporate and administrative operating efficiencies.

In January 2017, we executed a credit and security agreement which provided a credit facility of up to $5.0 million, of which we drew $1.0 million during 2017. This

balance remained outstanding during 2018 and most of 2019, which was repaid in full on December 20, 2019.

In  February  2020,  we  executed  a  line  of  credit  agreement  which  provides  a  credit  facility  of  up  to  $7.5  million,  including  a  $2.0  million  revolver  and  $5.5  million

development line of credit. Please see Note 14, “Subsequent Events” in the Notes to Consolidated Financial Statements included in Item 8 of this report for further discussion.

In addition to $8.5 million of unrestricted cash on hand as of December 31, 2019 and the available borrowings on the new line of credit, our principal sources of liquidity
are expected to be cash flows from operations, proceeds from debt financings or equity issuances, and/or proceeds from the sale of assets. We expect our available cash and cash
flows from operations, debt financings or equity issuances, or proceeds from the sale of assets to be sufficient to fund our short-term working capital requirements. Our long-
term capital requirements, primarily for acquisitions and other corporate initiatives, could be dependent on our ability to access additional funds through the debt and/or equity
markets. From time to time, we consider and evaluate transactions related to our portfolio and capital structure including debt financings, equity issuances, purchases and sales
of assets, and other transactions. There can be no assurance that we will continue to generate cash flows at or above current levels or that we will be able to obtain the capital
necessary to meet our short and long-term capital requirements.

Analysis of Cash Flows

Net cash provided by operating activities was $7.5 million for the year ended December 31, 2019, compared to net cash provided by operating activities of $5.5 million for

the year ended December 31, 2018.  The change was attributable primarily to improved operating income over the prior year.

Net cash used in investing activities was $7.1 million and $1.2 million during the years ended December 31, 2019 and 2018, respectively.  For the year ended December 31,
2019, this included acquisition of business of $3.1 million, purchases of property and equipment of $3.5 million, and reacquisition and termination of regional developer rights
of $0.7 million, partially offset by payments received on notes receivable of $0.1 million. For the year ended December 31, 2018, this included acquisition of business of $0.1
million,  purchases  of  property  and  equipment  of  $1.1  million,  and  reacquisition  and  termination  of  regional  developer  rights  of  $0.3  million,  partially  offset  by  payments
received on notes receivable of $0.2 million.

Net cash (used in) provided by financing activities was ($0.6) million and $0.3 million during the years ended December 31, 2019 and 2018, respectively.  For the year
ended December 31, 2019, this included proceeds from exercise of stock options of $0.5 million, which was more than offset by purchases of treasury stock under employee
stock plans of approximately $21,000, payments of finance lease obligation of approximately $22,000, and repayments on notes payable of $1.1 million. For the year ended
December  31,  2018,  this  included  proceeds  from  exercise  of  stock  options  of  $0.3  million  partially  offset  by  purchases  of  treasury  stock  under  employee  stock  plans  of
approximately $5,000.

Recent Accounting Pronouncements

Please see Note 1, “Nature of Operations and Summary of Significant Accounting Policies” in the Notes to Consolidated Financial Statements included in Item 8 of this

report for information regarding recently issued accounting pronouncements that may impact our financial statements.

Contractual Obligations and Risk

The following table summarizes our contractual obligations at December 31, 2019 and the effect that such obligations are expected to have on our liquidity and cash flows

in future periods:

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Operating leases

$

17,794,374   

3,376,830   

3,545,186   

3,430,110   

2,716,465   

2,096,333   

2,629,450   

Total

2020

2021

2022

2023

2024

Thereafter

Payments Due by Fiscal Year

Off-Balance Sheet Arrangements

During the year ended December 31, 2019, we did not have any relationships with unconsolidated organizations or financial partnerships, such as structured finance or

special purpose entities that were established for the purpose of facilitating off-balance sheet arrangements.

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Not required for smaller reporting companies.

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

The Joint Corp.

Report of Independent Registered Public Accounting Firm
Consolidated Balance Sheets as of December 31, 2019 and 2018
Consolidated Statements of Operations for the Years Ended December 31, 2019 and 2018
Consolidated Statements of Stockholders’ Equity for the Years Ended December 31, 2019 and 2018
Consolidated Statements of Cash Flows for the Years Ended December 31, 2019 and 2018
Notes to Consolidated Financial Statements

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40
43
45
47
48
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To the Stockholders and Board of Directors of The Joint Corp. and Subsidiary and Affiliates

Opinion on the Consolidated Financial Statements

Report of Independent Registered Public Accounting Firm

We have audited the accompanying consolidated balance sheets of The Joint Corp. and subsidiary and affiliates (the “Company”) as of December 31, 2019 and 2018, and the
related consolidated statements of operations and comprehensive income, stockholders’ equity, and cash flows for each of the years in the two year period ended December 31,
2019,  and  the  related  notes  (collectively  referred  to  as  the  “consolidated  financial  statements”).  In  our  opinion,  the  consolidated  financial  statements  present  fairly,  in  all
material respects, the financial position of the Company at December 31, 2019 and 2018, and the results of its operations and its cash flows for each of the two years in the
period ended December 31, 2019, in conformity with accounting principles generally accepted in the United States of America.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the Company’s internal control over
financial  reporting  as  of  December  31,  2019,  based  on  criteria  established  in Internal  Control  -  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring
Organizations of the Treadway Commission (“COSO”) and our report dated March 6, 2020 expressed an adverse opinion thereon.

Adoption of New Accounting Standards

As discussed in Note 1 to the consolidated financial statements, the Company has changed its method for accounting for leases in 2019 due to the adoption of the new lease
standard. The Company adopted the new lease standard using a modified retrospective approach.

Basis for Opinion

These  consolidated  financial  statements  are  the  responsibility  of  the  Company’s  management.  Our  responsibility  is  to  express  an  opinion  on  the  Company’s  consolidated
financial  statements  based  on  our  audits.  We  are  a  public  accounting  firm  registered  with  the  PCAOB  and  are  required  to  be  independent  with  respect  to  the  Company  in
accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about
whether the consolidated financial statements are free of material misstatement, whether due to error or fraud.

Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing
procedures  that  respond  to  those  risks.  Such  procedures  included  examining,  on  a  test  basis,  evidence  regarding  the  amounts  and  disclosures  in  the  consolidated  financial
statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of
the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

/s/ Plante & Moran, PLLC

We have served as the Company’s auditor since 2013.
Denver, Colorado

March 6, 2020

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To the Stockholders and Board of Directors of The Joint Corp. and Subsidiary and Affiliates

Opinion on Internal Control Over Financial Reporting

Report of Independent Registered Public Accounting Firm

We have audited The Joint Corp and subsidiary and affiliates (the “Company”) internal control over financial reporting as of December 31, 2019, based on criteria established
in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (the “COSO criteria”). In our opinion,
because of the material weakness described below on the achievement of objectives of the control criteria, the Company has not maintained effective internal control over
financial reporting as of December 31, 2019, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the consolidated balance sheets of the
Company  and  subsidiary  and  affiliates  as  of  December  31,  2019  and  2018,  and  the  related  consolidated  statements  of  operations  and  comprehensive  income,  stockholders’
equity,  and  cash  flows  for  each  of  the  two  years  in  the  period  ended  December  31,  2019,  and  the  related  notes  (collectively  referred  to  as  “the  consolidated  the  financial
statements”) and our report dated March 6, 2020, expressed an unqualified opinion thereon.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over
financial reporting, included in the accompanying Item 9A, Management’s Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on
the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with
respect to the Company in accordance with U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit of internal control over financial reporting in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit
to  obtain  reasonable  assurance  about  whether  effective  internal  control  over  financial  reporting  was  maintained  in  all  material  respects.  Our  audit  included  obtaining  an
understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of
internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit
provides a reasonable basis for our opinion.

A  material  weakness  is  a  deficiency,  or  a  combination  of  deficiencies,  in  internal  control  over  financial  reporting,  such  that  there  is  a  reasonable  possibility  that  a  material
misstatement of the Company’s annual or interim financial statements will not be prevented or detected on a timely basis. The following material weakness has been identified
and included in management’s assessment:

There were ineffective information technology general controls (ITGCs) in the areas of logical access, user administration, program change and information security policies
over certain information technology (IT) systems that support the Company’s financial reporting processes. As a result, certain business process automated and manual controls
that were dependent on the affected ITGCs were ineffective because they could have been adversely impacted.

This material weakness was considered in determining the nature, timing, and extent of audit tests applied in our audit of the 2019 financial statements, and this report does not
affect our report dated March 6, 2020, on those financial statements.

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of
financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those
policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the
company;  (2)  provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial  statements  in  accordance  with  generally  accepted
accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company;
and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material
effect on the financial statements.

41

Table of Contents

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to
future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures
may deteriorate.

/s/ Plante & Moran, PLLC

Denver, Colorado

March 6, 2020

42

THE JOINT CORP. AND SUBSIDIARY AND AFFILIATES
CONSOLIDATED BALANCE SHEETS

ASSETS

December 31,
2019

December 31,
2018

(as adjusted)

Table of Contents

Current assets:

Cash and cash equivalents
Restricted cash
Accounts receivable, net
Income taxes receivable
Notes receivable, net - current portion
Deferred franchise costs - current portion
Prepaid expenses and other current assets

Total current assets

Property and equipment, net
Operating lease right-of-use asset
Notes receivable net - net of current portion
Deferred franchise costs, net of current portion
Intangible assets, net
Goodwill
Deposits and other assets

Total assets

Current liabilities:

LIABILITIES AND STOCKHOLDERS' EQUITY

Accounts payable
Accrued expenses
Co-op funds liability
Payroll liabilities
Notes payable - current portion
Deferred rent - current portion
Operating lease liability - current portion
Finance lease liability - current portion
Deferred franchise and regional developer fee revenue - current portion
Deferred revenue from company clinics
Other current liabilities

Total current liabilities
Deferred rent, net of current portion
Operating lease liability - net of current portion
Finance lease liability - net of current portion
Deferred franchise and regional developer fee revenue, net of current portion
Deferred tax liability
Other liabilities

Total liabilities

Commitments and contingencies
Stockholders' equity:
Series A preferred stock, $0.001 par value; 50,000 shares authorized, 0 issued and outstanding, as of December 31, 2019 and
2018
Common stock, $0.001 par value; 20,000,000 shares authorized, 13,898,694 shares issued and 13,882,932 shares outstanding as
of December 31, 2019 and 13,757,200 shares issued and 13,742,530 outstanding as of December 31, 2018
Additional paid-in capital
Treasury stock 15,762 shares as of December 31, 2019 and 14,670 shares as of December 31, 2018, at cost
Accumulated deficit

43

$

$

$

8,455,989    $
185,888   
2,645,085   
—   
128,724   
765,508   
1,122,478   

13,303,672   
6,581,588   
12,486,672   
—   
3,627,225   
3,219,791   
4,150,461   
336,258   

8,716,874   
138,078   
806,350   
268   
149,349   
611,047   
882,022   

11,303,988   
3,658,007   
—   
128,723   
2,878,163   
1,634,060   
3,225,145   
599,627   

43,705,667    $

23,427,713   

1,525,838    $
216,814   
185,889   
2,844,107   
—   
—   
2,313,109   
24,253   
2,740,954   
3,196,664   
518,686   

13,566,314   
—   
11,901,040   
34,398   
12,366,322   
89,863   
27,230   

37,985,167   

1,253,274   
266,322   
104,057   
2,035,658   
1,100,000   
136,550   
—   
—   
2,370,241   
2,529,497   
477,528   

10,273,127   
721,730   
—   
—   
11,239,221   
76,672   
389,362   

22,700,112   

—   

—   

13,899   
39,454,937   
(111,041)  
(33,637,395)  

13,757   
38,189,251   
(90,856)  
(37,384,651)  

Table of Contents

Total The Joint Corp. stockholders' equity

Non-controlling Interest
Total equity

Total liabilities and stockholders' equity

5,720,400   
100   
5,720,500   

727,501   
100   
727,601   

$

43,705,667    $

23,427,713   

Note: The Consolidated Balance Sheet as of December 31, 2018 has been derived from the audited consolidated financial statements, restated to reflect the consolidation of
variable interest entities. In addition, during the quarter ended December 31, 2019, the Company recorded a correction of an immaterial error related to the adoption of ASC
606. The error was not material to the Company's Consolidated Financial Statements for any quarterly or annual period. See Note 1 of “Notes to Consolidated Financial
Statements” under the heading “Prior Period Financial Statement Correction of Immaterial Error” for more details. The accompanying notes are an integral pat of these
consolidated financial statements.

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Table of Contents

THE JOINT CORP. AND SUBSIDIARY AND AFFILIATES
CONSOLIDATED STATEMENTS OF OPERATIONS

Revenues:

Revenues from company-owned or managed clinics
Royalty fees
Franchise fees
Advertising fund revenue
Software fees
Regional developer fees
Other revenues

Total revenues

Cost of revenues:

Franchise cost of revenues
IT cost of revenues

Total cost of revenues

Selling and marketing expenses
Depreciation and amortization
General and administrative expenses

Total selling, general and administrative expenses

Net loss on disposition or impairment

Income from operations

Other income (expense):
Bargain purchase gain
Other (expense), net

Total other (expense)

Income before income tax expense (benefit)

Income tax expense (benefit)

Net income and comprehensive income

Less: income attributable to the non-controlling interest

Net income attributable to The Joint Corp. stockholders

Earnings per share:
Basic earnings per share
Diluted earnings per share

Basic weighted average shares
Diluted weighted average shares

Year Ended December 31,

2019

2018

(as adjusted)

25,807,584    $
13,557,170   
1,791,545   
3,884,055   
1,865,779   
803,849   
740,918   

48,450,900   

5,159,778   
406,139   

5,565,917   

6,913,709   
1,899,257   
30,543,030   

39,355,996   

114,352   

3,414,635   

19,545,276   
10,141,036   
1,688,039   
2,862,244   
1,290,135   
599,370   
535,560   

36,661,660   

3,956,530   
353,719   

4,310,249   

4,819,555   
1,556,240   
25,238,121   

31,613,916   

594,934   

142,561   

19,298   
(61,515)  

(42,217)  

13,198   
(46,791)  

(33,593)  

3,372,418   

108,968   

48,706   

(37,728)  

3,323,712    $

146,696   

—    $

—   

3,323,712    $

146,696   

0.24    $
0.23    $

0.01   
0.01   

13,819,149   
14,467,567   

13,669,107   
14,031,717   

$

$

$

$

$
$

Note: The Consolidated Statement of Operations for the year ended December 31, 2018 has been restated to reflect the consolidation of variable interest entities. In addition,
during the quarter ended December 31, 2019, the Company recorded a correction of an immaterial error related to the adoption of ASC 606. The error was not material to the
Company's Consolidated Financial Statements for any quarterly or annual period. See Note 1 of “Notes to Consolidated Financial

45

Table of Contents

Statements” under the heading “Prior Period Financial Statement Correction of Immaterial Error” for more details. The accompanying notes are an integral part of these
consolidated financial statements.

46

Table of Contents

Balances, December 31, 2017
Stock-based compensation expense
Issuance of vested restricted stock
Exercise of stock options
Purchases of treasury stock under
employee stock plans
Net income
Balances, December 31, 2018 (as
adjusted)
Correction of immaterial error
related to ASC 606 adoption
Stock-based compensation expense
Issuance of vested restricted stock
Exercise of stock options
Purchases of treasury stock under
employee stock plans
Net income

Balances, December 31, 2019

THE JOINT CORP. AND SUBSIDIARY AND AFFILIATES
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY

Common Stock

Treasury Stock

Shares

Amount

Additional
Paid In
Capital

Shares

Amount

Accumulated
Deficit

Total The Joint
Corp.
stockholder's
equity

Non-
controlling
Interest

Total

13,600,338    $ 13,600    $ 37,229,869   
628,430   
(62)  
331,014   

—   
61,700   
95,162   

—   
62   
95   

14,084    $ (86,045)   $ (37,531,347)   $
—   
—   
—   

—   
—   
—   

—   
—   
—   

(373,923)   $
628,430   
—   
331,109   

100    $ (373,823)  
628,430   
—   
331,109   

—   
—   
—   

—   
—   

—   
—   

—   
—   

586   
—   

(4,811)  
—   

—   
146,696   

(4,811)  
146,696   

—   
—   

(4,811)  
146,696   

13,757,200    $ 13,757    $ 38,189,251   

14,670    $ (90,856)   $ (37,384,651)   $

727,501    $

100    $ 727,601   

—   
—   
38,289   
103,205   

—   
—   

—   
—   
38   
104   

—   
—   

—   
720,651   
(38)  
545,073   

—   
—   
—   
—   

—   
—   
—   
—   

423,544   
—   
—   
—   

423,544   
720,651   
—   
545,177   

—   
—   
—   
—   

423,544   
720,651   
—   
545,177   

—   
—   

1,092   
—   

(20,185)  
—   

—   
3,323,712   

(20,185)  
3,323,712   

—   
(20,185)  
—    3,323,712   

13,898,694    $ 13,899    $ 39,454,937   

15,762    $ (111,041)   $ (33,637,395)   $

5,720,400    $

100    $ 5,720,500   

Note: The Consolidated Statement of Changes in Stockholders’ Equity has been restated to reflect the consolidation of variable interest entities. In addition, during the quarter
ended December 31, 2019, the Company recorded a correction of an immaterial error related to the adoption of ASC 606. The error was not material to the Company's
Consolidated Financial Statements for any quarterly or annual period. See Note 1 of “Notes to Consolidated Financial Statements” under the heading “Prior Period Financial
Statement Correction of Immaterial Error” for more details. The accompanying notes are an integral part of these consolidated financial statements.

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Table of Contents

THE JOINT CORP. AND SUBSIDIARY AND AFFILIATES
CONSOLIDATED STATEMENTS OF CASH FLOWS

Cash flows from operating activities:
Net income
Adjustments to reconcile net income to net cash provided by (used in) operating activities:
Depreciation and amortization
Net loss on disposition or impairment
Net franchise fees recognized upon termination of franchise agreements
Bargain purchase gain
Deferred income taxes
Stock based compensation expense
Changes in operating assets and liabilities:

Accounts receivable
Prepaid expenses and other current assets
Deferred franchise costs
Deposits and other assets
Accounts payable
Accrued expenses
Payroll liabilities
Deferred revenue
Other liabilities

Net cash provided by operating activities

Cash flows from investing activities:

Acquisition of business
Purchase of property and equipment
Reacquisition and termination of regional developer rights
Payments received on notes receivable

Net cash used in investing activities

Cash flows from financing activities:

Payments of finance lease obligation
Purchases of treasury stock under employee stock plans
Proceeds from exercise of stock options
Repayments on notes payable

Net cash (used in) provided by financing activities

(Decrease) increase in cash
Cash and restricted cash, beginning of period

Cash and restricted cash, end of period

48

Year Ended December 31,

2019

2018

(as adjusted)

$

3,323,712    $

146,696   

1,899,257   
114,352   
(113,944)  
(19,298)  
1,781   
720,651   

(1,838,735)  
(240,188)  
(882,672)  
268,369   
75,893   
(64,758)  
808,449   
853,184   
2,615,896   

7,521,949   

(3,122,332)  
(3,483,578)  
(681,500)  
149,348   

(7,138,062)  

(21,954)  
(20,185)  
545,177   
(1,100,000)  

(596,962)  

(213,075)  
8,854,952   

$

8,641,877    $

1,556,240   
594,934   
(227,950)  
(13,198)  
(77,020)  
628,430   

(78,716)  
(339,948)  
(802,990)  
38,983   
63,567   
177,768   
1,168,228   
2,647,123   
(29,879)  

5,452,268   

(100,000)  
(1,111,117)  
(278,250)  
245,713   

(1,243,654)  

—   
(4,811)  
331,109   
—   

326,298   

4,534,912   
4,320,040   

8,854,952   

Table of Contents

During the years ended December 31, 2019 and 2018, cash paid for income taxes was $65,064 and $29,522, respectively. During the years ended December 31, 2019 and 2018,
cash paid for interest was $96,978 and $100,000, respectively.

Supplemental disclosure of non-cash activity:

As of December 31, 2019, accounts payable and accrued expenses include property and equipment purchases of $196,671, and $15,250, respectively. As of December 31, 2018,
accounts payable and accrued expenses include property and equipment purchases of $121,038, and $1,595, respectively.

In connection with the acquisitions during the year ended December 31, 2019, the Company acquired $173,521 of property and equipment and intangible assets of $1,999,469,
in exchange for $3,127,332 (of which $5,000 was in accounts payable as of December 31, 2019) to the sellers.  Additionally, at the time of these transactions, the Company
carried net deferred revenue of $40,805, representing unrecognized net franchise fees collected upon the execution of the franchise agreement. The Company netted this amount
against the purchase price of the acquisitions (Note 2).

In connection with the Company's reacquisition and termination of regional developer rights during the year ended December 31, 2019, the Company had deferred revenue of
$44,334 representing unrecognized license fees collected upon the execution of the regional developer agreements.  The Company netted these amounts against the aggregate
purchase price of the acquisitions (Note 8).

Note: The Consolidated Statements of Cash Flows has been restated to reflect the consolidation of variable interest entities. See Note 1 of “Notes to Consolidated Financial
Statements” under the heading “Prior Period Financial Statement Correction of Immaterial Error” for more details. The accompanying notes are an integral part of these
consolidated financial statements.

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Table of Contents

THE JOINT CORP. AND SUBSIDIARY AND AFFILIATES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 1:  Nature of Operations and Summary of Significant Accounting Policies

Basis of Presentation

These  financial  statements  represent  the  consolidated  financial  statements  of  The  Joint  Corp.  (“The  Joint”),  its  variable  interest  entities  (“VIEs”),  and  its  wholly  owned
subsidiary, The Joint Corporate Unit No. 1, LLC (collectively, the “Company”). The preparation  of  financial  statements  in  conformity  with  GAAP  requires  management  to
make estimates and assumptions that affect the amount of assets, liabilities, revenue, costs, expenses and other (expenses) income that are reported in the consolidated financial
statements and accompanying disclosures. These estimates are based on management’s best knowledge of current events, historical experience, actions that the Company may
undertake in the future and on various other assumptions that are believed to be reasonable under the circumstances. As a result, actual results may be different from these
estimates. For a discussion of significant estimates and judgments made in recognizing revenue and accounting for leases, see Note 3, "Revenue Disclosures" and Note 12,
"Commitments and Contingencies", respectively.

Prior Period Financial Statement Correction of Immaterial Error

Certain states in which the Company manages clinics regulate the practice of chiropractic care and require that chiropractic services be provided by legal entities organized

under state laws as professional corporations or PCs. The PCs are VIEs as defined by Accounting Standards Codification 810, Consolidations (“ASC 810”). During the first
quarter of 2019, the Company reassessed the governance structure and operating procedures of the PCs and determined that the Company has the power to control certain
significant non-clinical activities of the PCs, as defined by ASC 810. Therefore, the Company is the primary beneficiary of the VIEs, and per ASC 810, must consolidate the
VIEs. Prior to 2019, the Company did not consolidate the PCs. The Company concluded the previous accounting policy to not consolidate the PCs was an immaterial error and
determined that the PCs should be consolidated. The adjustments resulted in an increase to revenues from company clinics and a corresponding increase to general and
administrative expenses. The adjustments had no impact on net income, except when the PCs had sold treatment packages and wellness plans. Revenue from these treatment
packages and wellness plans are now deferred and will be recognized when patients use their visits. The Company corrected this immaterial error by restating the 2018
consolidated financial statements and related notes included herein.

The immaterial impacts of this error correction for the fiscal year ended December 31, 2018 were as follows:

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Table of Contents

THE JOINT CORP. AND SUBSIDIARY AND AFFILIATES
CONSOLIDATED STATEMENTS OF OPERATIONS

Revenues:
   Revenues from company-owned or managed clinics

     Total revenues

General and administrative expenses

Total selling, general and administrative expenses

Income from operations

Other income (expense):
Bargain purchase gain

     Total other income (expense)

Year Ended
December 31, 2018

Adjustments Due To
VIE Consolidation

Year Ended
December 31, 2018

(as reported)

(as adjusted)

$

14,672,865    $

4,872,411    $

19,545,276   

31,789,249   

20,304,131   

26,679,926   

204,139   

4,872,411   

4,933,990   

4,933,990   

(61,578)  

36,661,660   

25,238,121   

31,613,916   

142,561   

58,006   

11,215   

(44,808)   $

(44,808)   $

13,198   

(33,593)  

Income before income tax (benefit) expense

215,354   

(106,386)   $

108,968   

Net income and comprehensive income

Earnings per share:
Basic earnings per share
Diluted earnings per share

Basic weighted average shares
Diluted weighted average shares

$

$
$

253,082   

(106,386)   $

146,696   

0.02   
0.02   

(0.01)   $
(0.01)   $

0.01   
0.01   

13,669,107   
14,031,717   

—    $
—    $

13,669,107   
14,031,717   

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Table of Contents

THE JOINT CORP. AND SUBSIDIARY AND AFFILIATES
CONSOLIDATED BALANCE SHEETS

ASSETS

Current assets:
    Accounts receivable, net

    Total current assets
Goodwill

    Total assets

LIABILITIES AND STOCKHOLDERS' EQUITY

Current liabilities:
   Deferred revenue from company clinics

     Total current liabilities

     Total liabilities
Commitments and contingencies
Equity:
The Joint Corp. stockholders' equity:
Accumulated deficit

     Total The Joint Corp. stockholders' equity
Non-controlling Interest
Total equity

     Total liabilities and equity

Correction of Immaterial Error - Effect of change in accounting principle

December 31, 2018

(as reported)

Adjustments Due To
VIE Consolidation

December 31, 2018

(as adjusted)

1,213,707   

(407,357)  

11,711,345   
2,916,426   
23,526,352    $

$

(407,357)  
308,719   
(98,639)   $

806,350   

11,303,988   
3,225,145   
23,427,713   

994,493   

8,738,123   
21,165,108   

1,535,004   

1,535,004   
1,535,004   

2,529,497   

10,273,127   
22,700,112   

(35,750,908)  

2,361,244   
—   
2,361,244   

(1,633,743)  

(1,633,743)  
100   
(1,633,643)  

(37,384,651)  

727,501   
100   
727,601   

$

23,526,352    $

(98,639)   $

23,427,713   

During the quarter ended December 31, 2019, the Company determined that it had improperly calculated the effect of change in accounting principle related to the adoption

of Accounting Standards Codification 606 - Revenue from Contracts with Customers ("ASC 606"), which the Company adopted on January 1, 2018. This resulted in an
overstatement of deferred franchise revenue and an understatement of deferred franchise costs. As a result, the Company recorded a $150 thousand reduction to franchise fee
revenue and $70 thousand increase to franchise cost of revenue with a corresponding adjustment to deferred franchise revenue and deferred franchise costs related to the prior
year and current year correction of an immaterial error related to the adoption of ASC 606.The error was not material to the Company's consolidated financial statements for
any quarterly or annual period.

Nature of Operations

The Joint Corp., a Delaware corporation, was formed on March 10, 2010 for the principal purpose of franchising, developing and managing chiropractic clinics, selling
regional developer rights and supporting the operations of franchised chiropractic clinics at locations throughout the United States of America. The franchising of chiropractic
clinics is regulated by the Federal Trade Commission and various state authorities.

The following table summarizes the number of clinics in operation under franchise agreements and as company-owned or managed for the years ended December 31, 2019 and
2018:

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Table of Contents

Franchised clinics:

Clinics open at beginning of period

Opened during the period
Sold during the period
Closed during the period

Clinics in operation at the end of the period

Company-owned or managed clinics:

Clinics open at beginning of period

Opened during the period
Acquired during the period
Closed during the period

Clinics in operation at the end of the period

Total clinics in operation at the end of the period

Clinic licenses sold but not yet developed
Executed letters of intent for future clinic licenses

Year Ended December 31,

2019

2018

394   
71   
(8)  
(4)  

453   

Year Ended December 31,

2019

2018

48   
5   
8   
(1)  

60   

513   

170   
34   

352   
47   
(1)  
(4)  

394   

47   
—   
1   
—   

48   

442   

136   
19   

Principles of Consolidation

The accompanying consolidated financial statements include the accounts of The Joint Corp. and its wholly-owned subsidiary, The Joint Corporate Unit No. 1, LLC, which
was  dormant  for  all  periods  presented.  The  Company  consolidates  VIEs  in  which  the  Company  is  the  primary  beneficiary  in  accordance  with ASC  810.  Non-controlling
interests represent third-party equity ownership interests in VIEs.

All  significant  inter-affiliate  accounts  and  transactions  between  The  Joint  and  its  VIEs  have  been  eliminated  in  consolidation.  Certain  balances  were  reclassified  from

regional developer fees to other revenues for the year ended December 31, 2018 to conform to the current year presentation.

Comprehensive Income

Net income and comprehensive income are the same for the years ended December 31, 2019 and 2018.

Variable Interest Entities

An  entity  deemed  to  hold  the  controlling  interest  in  a  voting  interest  entity  or  deemed  to  be  the  primary  beneficiary  of  a  VIE  is  required  to  consolidate  the  VIE  in  its
financial statements. An entity is deemed to be the primary beneficiary of a VIE if it has both of the following characteristics: (a) the power to direct the activities of a VIE that
most significantly impact the VIE's economic performance and (b) the obligation to absorb the majority of losses of the VIE or the right to receive the majority of benefits from
the VIE.

Certain states in which the Company manages clinics regulate the practice of chiropractic care and require that chiropractic services be provided by legal entities organized
under  state  laws  as  professional  corporations  or  PCs.  In  these  states,  the  Company  has  entered  into  management  services  agreements  with  PCs  under  which  the  Company
provides, on an exclusive basis, all non-clinical services of the chiropractic practice. Such PCs are VIEs, as fees paid by the PCs to the Company as its management service
provider are considered variable interests because they are liabilities on the PC’s books and the fees do not meet all the following criteria: 1) The fees are compensation for
services provided and are commensurate with the level of effort required to provide those services; 2) The decision maker or service provider does not hold other interests in the
VIE that individually, or in the aggregate, would absorb more than an insignificant amount of the VIE’s expected losses or receive more than an insignificant amount of the
VIE’s  expected  residual  returns;  3)  The  service  arrangement  includes  only  terms,  conditions,  or  amounts  that  are  customarily  present  in  arrangements  for  similar  services
negotiated at arm’s length. During the

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first quarter of 2019, the Company reassessed the governance structure and operating procedures of the PCs and determined that the Company has the power to control certain
significant non-clinical activities of the PCs, as defined by ASC 810, Therefore, the Company is the primary beneficiary of the VIEs, and per ASC 810, must consolidate the
VIEs. The carrying amount of VIE assets and liabilities are immaterial as of December 31, 2019.

Cash and Cash Equivalents

The  Company  considers  all  highly  liquid  instruments  purchased  with  an  original  maturity  of  three  months  or  less  to  be  cash  equivalents.  The  Company  continually
monitors  its  positions  with,  and  credit  quality  of,  the  financial  institutions  with  which  it  invests. As  of  the  balance  sheet  date  and  periodically  throughout  the  period,  the
Company has maintained balances in various operating accounts in excess of federally insured limits. The Company has invested substantially all its cash in short-term bank
deposits. The Company had no cash equivalents as of December 31, 2019 and 2018.

Restricted Cash

Restricted cash relates to cash that franchisees and company-owned or managed clinics contribute to the Company’s National Marketing Fund and cash that franchisees
provide to various voluntary regional Co-Op Marketing Funds. Cash contributed by franchisees to the National Marketing Fund is to be used in accordance with the Company’s
Franchise Disclosure Document with a focus on regional and national marketing and advertising.

Accounts Receivable

Accounts  receivable  primarily  represent  amounts  due  from  franchisees  for  royalty  fees.  The  Company  considers  a  reserve  for  doubtful  accounts  based  on  the
creditworthiness of the entity. The provision for uncollectible amounts is continually reviewed and adjusted to maintain the allowance at a level considered adequate to cover
future  losses.  The  allowance  is  management’s  best  estimate  of  uncollectible  amounts  and  is  determined  based  on  specific  identification  and  historical  performance  that  the
Company  tracks  on  an  ongoing  basis. Actual  losses  ultimately  could  differ  materially  in  the  near  term  from  the  amounts  estimated  in  determining  the  allowance. As  of
December 31, 2019, and 2018, the Company had an allowance for doubtful accounts of $0.

Deferred Franchise Costs

Deferred franchise costs represent commissions that are direct and incremental to the Company and are paid in conjunction with the sale of a franchise license. These costs

are recognized as an expense, in franchise cost of revenues when the respective revenue is recognized, which is generally over the term of the related franchise agreement.

Property and Equipment

Property and equipment are stated at cost or for property acquired as part of franchise acquisitions at fair value at the date of closing. Depreciation is computed using the
straight-line method over estimated useful lives of three to seven years. Leasehold improvements are amortized using the straight-line method over the shorter of the lease term
or the estimated useful life of the assets.

Maintenance and repairs are charged to expense as incurred; major renewals and improvements are capitalized. When items of property or equipment are sold or retired, the

related cost and accumulated depreciation are removed from the accounts and any gain or loss is included in income.

Capitalized Software

The Company capitalizes certain software development costs. These capitalized costs are primarily related to software used by clinics for operations and by the Company
for the management of operations. Costs incurred in the preliminary stages of development are expensed as incurred. Once an application has reached the development stage,
internal and external costs, if direct, are capitalized as assets in progress until the software is substantially complete and ready for its intended use. Capitalization ceases upon
completion  of  all  substantial  testing.  The  Company  also  capitalizes  costs  related  to  specific  upgrades  and  enhancements  when  it  is  probable  the  expenditures  will  result  in
additional functionality. Software developed is recorded as part of property and equipment. Maintenance and training costs are expensed as incurred. Internal use software is
amortized on a straight-line basis over its estimated useful life, which is generally five years. 

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Leases

The Company adopted the guidance of Accounting Standards Codification 842 – Leases (“ASC 842”) on January 1, 2019 which requires lessees to recognize a right-of-use
("ROU") asset and lease liability for all leases. The Company elected the package of transition practical expedients for existing contracts, which allowed the Company to carry
forward its historical assessments of whether contracts are or contain leases, lease classification and determination of initial direct costs.

The Company leases property and equipment under operating and finance leases. The Company leases its corporate office space and the space for each of the company-owned
or  managed  clinic  in  the  portfolio.  Determining  the  lease  term  and  amount  of  lease  payments  to  include  in  the  calculation  of  the  ROU  asset  and  lease  liability  for  leases
containing options requires the use of judgment to determine whether the exercise of an option is reasonably certain and if the optional period and payments should be included
in  the  calculation  of  the  associated  ROU  asset  and  liability.  In  making  this  determination,  all  relevant  economic  factors  are  considered  that  would  compel  the  Company  to
exercise or not exercise an option. When available, the Company uses the rate implicit in the lease to discount lease payments; however, the rate implicit in the lease is not
readily determinable for substantially all of its leases. In such cases, the Company estimates its incremental borrowing rate as the interest rate it would pay to borrow an amount
equal to the lease payments over a similar term, with similar collateral as in the lease, and in a similar economic environment. The Company estimates these rates using available
evidence  such  as  rates  imposed  by  third-party  lenders  to  the  Company  in  recent  financings  or  observable  risk-free  interest  rate  and  credit  spreads  for  commercial  debt  of  a
similar duration, with credit spreads correlating to the Company’s estimated creditworthiness.

For operating leases that include rent holidays and rent escalation clauses, the Company recognizes lease expense on a straight-line basis over the lease term from the date it
takes possession of the leased property. Pre-opening costs are recorded as incurred in general and administrative expenses. The Company records the straight-line lease expense
and any contingent rent, if applicable, in general and administrative expenses on the consolidated statements of operations. Many of the Company’s leases also require it to pay
real estate taxes, common area maintenance costs and other occupancy costs which are also included in general and administrative expenses on the consolidated statements of
operations.

Intangible Assets

Intangible assets consist primarily of re-acquired franchise and regional developer rights and customer relationships.  The Company amortizes the fair value of re-acquired
franchise rights over the remaining contractual terms of the re-acquired franchise rights at the time of the acquisition, which generally range from three  to eight years. In the
case  of  regional  developer  rights,  the  Company  generally  amortizes  the  re-acquired  regional  developer  rights  over seven years.  The  fair  value  of  customer  relationships  is
amortized over their estimated useful life of two years.

Goodwill

Goodwill consists of the excess of the purchase price over the fair value of tangible and identifiable intangible assets acquired in the acquisitions of franchises.  Goodwill
and intangible assets deemed to have indefinite lives are not amortized but are subject to annual impairment tests. As required, the Company performs an annual impairment
test of goodwill as of the first day of the fourth quarter or more frequently if events or circumstances change that would more likely than not reduce the fair value of a reporting
unit below its carrying value. No impairments of goodwill were recorded for the years ended December 31, 2019 and 2018.

Long-Lived Assets

The  Company  reviews  its  long-lived  assets  for  impairment  whenever  events  or  changes  in  circumstances  indicate  that  the  carrying  amount  of  the  asset  may  not  be
recovered. The Company looks primarily to estimated undiscounted future cash flows in its assessment of whether or not long-lived assets are recoverable. No impairments of
long-lived  assets  were  recorded  for  the  year  ended  December  31,  2019.  The  Company  recorded  an  impairment  of  approximately  $343,000  in  long-lived  assets  for  the  year
ended December 31, 2018.  

Advertising Fund

The Company has established an advertising fund for national/regional marketing and advertising of services offered by its clinics. The monthly marketing fee is 2%  of
clinic sales. The Company segregates the marketing funds collected which are included in restricted cash on its consolidated balance sheets. As amounts are expended from the
fund, the Company recognizes a related expense.

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Co-Op Marketing Funds

Some franchises have established regional Co-Ops for advertising within their local and regional markets. The Company maintains a custodial relationship under which the
marketing funds collected are segregated and used for the purposes specified by the Co-Ops’ officers. The marketing funds are included in restricted cash on the Company’s
consolidated balance sheets.

Revenue Recognition

The Company generates revenue primarily through its company-owned and managed clinics, royalties, franchise fees, advertising fund, and through IT related income and

computer software fees.

Revenues from Company-Owned or Managed Clinics.  The Company earns revenues from clinics that it owns and operates or manages throughout the United States. In
those states where the Company owns and operates or manages the clinic, revenues are recognized when services are performed. The Company offers a variety of membership
and wellness packages which feature discounted pricing as compared with its single-visit pricing. Amounts collected in advance for membership and wellness packages are
recorded as deferred revenue and recognized when the service is performed. The Company recognizes a contract liability (or a deferred revenue liability) related to the prepaid
treatment  plans  for  which  the  Company  has  an  ongoing  performance  obligation.  The  Company  recognizes  this  contract  liability,  and  recognizes  revenue,  as  the  patient
consumes his or her visits related to the package and the Company transfers its services. Based on a historical lag analysis and an evaluation of legal obligation by jurisdiction,
the Company concluded that any remaining contract liability that exists after 12 to 24 months from transaction date will be deemed breakage. Breakage revenue is recognized
only at that point, when the likelihood of the patient exercising his or her remaining rights becomes remote.

Royalties  and  Advertising  Fund  Revenue.  The  Company  collects  royalties,  as  stipulated  in  the  franchise  agreement,  equal  to 7%  of  gross  sales,  and  a  marketing  and
advertising fee currently equal to 2% of gross sales. Royalties, including franchisee contributions to advertising funds, are calculated as a percentage of clinic sales over the term
of  the  franchise  agreement.  The  franchise  agreement  royalties,  inclusive  of  advertising  fund  contributions,  represent  sales-based  royalties  that  are  related  entirely  to  the
Company’s performance obligation under the franchise agreement and are recognized as franchisee clinic level sales occur. Royalties are collected bi-monthly two working
days after each sales period has ended.

Franchise Fees. The Company requires the entire non-refundable initial franchise fee to be paid upon execution of a franchise agreement, which typically has an initial
term of ten years. Initial franchise fees are recognized ratably on a straight-line basis over the term of the franchise agreement.  The Company’s services under the franchise
agreement include: training of franchisees and staff, site selection, construction/vendor management and ongoing operations support. The Company provides no financing to
franchisees and offers no guarantees on their behalf. The services provided by the Company are highly interrelated with the franchise license and as such are considered to
represent a single performance obligation.

Software Fees.    The  Company  collects  a  monthly  fee  for  use  of  its  proprietary  chiropractic  software,  computer  support,  and  internet  services  support.  These  fees  are

recognized ratably on a straight-line basis over the term of the respective franchise agreement.

Regional  Developer  Fees.  During  2011,  the  Company  established  a  regional  developer  program  to  engage  independent  contractors  to  assist  in  developing  specified
geographical regions. Under the historical program, regional developers paid a license fee for each franchise they received the right to develop within the region. In 2017, the
program was revised to grant exclusive geographical territory and establish a minimum development obligation within that defined territory. Regional developer fees paid to the
Company are non-refundable and are recognized as revenue ratably on a straight-line basis over the term of the regional developer agreement, which is considered to begin upon
the execution of the agreement. The Company’s services under regional developer agreements include site selection, grand opening support for the clinics, sales support for
identification of qualified franchisees, general operational support and marketing support to advertise for ownership opportunities. The services provided by the Company are
highly interrelated with the development of the territory and the resulting franchise licenses sold by the regional developer and as such are considered to represent a single
performance obligation. In addition, regional developers receive fees which are funded by the initial franchise fees collected from franchisees upon the sale of franchises within
their exclusive geographical territory and a royalty of 3% of sales generated by franchised clinics in their exclusive geographical territory. Fees related to the sale of franchises
within their exclusive geographical territory are initially deferred as deferred franchise costs and are recognized as an expense in franchise cost of revenues when the respective
revenue is recognized, which is generally over the term of the related franchise agreement. Royalties of 3% of sales generated by franchised clinics in their regions are also
recognized as franchise cost of revenues as franchisee clinic level sales occur.

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The  Company  entered  into one  regional  developer  agreement  for  the  year  ended  December  31,  2019  and four  regional  developer  agreements  for  the  year  ended
December  31,  2018  for  which  it  received  approximately  $0.3  million  and  $0.9  million,  respectively,  which  was  deferred  as  of  the  respective  transaction  dates  and  will  be
recognized as revenue ratably on a straight-line basis over the term of the regional developer agreement, which is considered to be upon the execution of the agreement. Certain
of these regional developer agreements resulted in the regional developer acquiring the rights to existing royalty streams from clinics already open in the respective territory. In
those instances, the revenue associated from the sale of the royalty stream is being recognized over the remaining life of the respective franchise agreements.

Advertising Costs

Advertising costs are expensed as incurred. Advertising expenses were $2,292,628 and $1,558,662, for years ended December 31, 2019 and 2018, respectively. 

Income Taxes

Deferred  income  taxes  are  recognized  for  differences  between  the  basis  of  assets  and  liabilities  for  financial  statement  and  income  tax  purposes.  The  differences  relate
principally  to  depreciation  of  property  and  equipment  and  treatment  of  revenue  for  franchise  fees  and  regional  developer  fees  collected.  Deferred  tax  assets  and  liabilities
represent the future tax consequence for those differences, which will either be taxable or deductible when the assets and liabilities are recovered or settled. Deferred taxes are
also recognized for operating losses that are available to offset future taxable income. Valuation allowances are established when necessary to reduce deferred tax assets to the
amount expected to be realized.

The Company accounts for uncertainty in income taxes by recognizing the tax benefit or expense from an uncertain tax position only if it is more likely than not that the tax
position  will  be  sustained  upon  examination  by  the  taxing  authorities,  based  on  the  technical  merits  of  the  position.  The  Company  measures  the  tax  benefits  and  expenses
recognized in the consolidated financial statements from such a position based on the largest benefit that has a greater than 50%  likelihood  of  being  realized  upon  ultimate
resolution.  The  Company  has  not  identified  any  material  uncertain  tax  positions  as  of  December  31,  2019  and  2018,  respectively.  Interest  and  penalties  associated  with  tax
positions are recorded in the period assessed as general and administrative expenses.

With exceptions due to the generation and utilization of net operating losses or credits, as of December 31, 2019, the Company is no longer subject to federal and state

examinations by taxing authorities for tax years before 2016 and 2015, respectively.

Earnings per Common Share

Basic earnings per common share is computed by dividing net income by the weighted-average number of common shares outstanding during the period. Diluted earnings

per common share is computed by giving effect to all potentially dilutive common shares including restricted stock and stock options.

Net income

Weighted average common shares outstanding - basic
Effect of dilutive securities:

Unvested restricted stock and stock options

Weighted average common shares outstanding - diluted

Basic earnings per share
Diluted earnings per share

Year Ended December 31,

2019

2018

(as adjusted)

$

3,323,712    $

146,696   

13,819,149   

13,669,107   

648,418   

362,610   

14,467,567   

14,031,717   

$
$

0.24    $
0.23    $

0.01   
0.01   

Potentially dilutive securities excluded from the calculation of diluted net income per common share as the effect would be anti-dilutive were as follows:

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Unvested restricted stock
Stock options

Stock-Based Compensation

Year Ended December 31,

2019

2018

—   
39,286   

6,896   
236,205   

The  Company  accounts  for  share-based  payments  by  recognizing  compensation  expense  based  upon  the  estimated  fair  value  of  the  awards  on  the  date  of  grant.  The
Company determines the estimated grant-date fair value of restricted shares using the closing price on the date of the grant and the grant-date fair value of stock options using
the Black-Scholes-Merton model. In order to calculate the fair value of the options, certain assumptions are made regarding the components of the model, including risk-free
interest  rate,  volatility,  expected  dividend  yield  and  expected  option  life.  Changes  to  the  assumptions  could  cause  significant  adjustments  to  the  valuation.  The  Company
recognizes compensation costs ratably over the period of service using the straight-line method. Forfeitures are estimated based on historical and forecasted turnover.

Retirement Benefit Plan

Employees  of  the  Company  are  eligible  to  participate  in  a  defined  contribution  retirement  plan,  the  Joint  Corp.  401(k)  Retirement  Plan  (“401(k)  Plan”),  under  Section
401(k) of the Internal Revenue Code. Under the 401(k) Plan, employees may contribute their eligible compensation, not to exceed the annual limits set by the IRS. The 401(k)
Plan allows the Company to match participants’ contributions in an amount determined at the sole discretion of the Company. The Company matched participants’ contributions
during fiscal years 2019 and 2018, up to a maximum of 2% of the employee’s eligible compensation. Employer contributions totaled $103,745 and $61,157, for fiscal years
2019 and 2018, respectively.

Use of Estimates

The  preparation  of  the  consolidated  financial  statements  in  conformity  with  GAAP  requires  management  to  make  estimates  and  assumptions  that  affect  the  amounts
reported  in  the  consolidated  financial  statements  and  accompanying  notes.  Actual  results  could  differ  from  those  estimates.  Items  subject  to  significant  estimates  and
assumptions include the allowance for doubtful accounts, share-based compensation arrangements, fair value of stock options, useful lives and realizability of long-lived assets,
classification  of  deferred  revenue  and  revenue  recognition  related  to  breakage,  classification  of  deferred  franchise  costs,  calculation  of  ROU  assets  and  liabilities  related  to
leases, realizability of deferred tax assets, impairment of goodwill and intangible assets and purchase price allocations and related valuation.

Recent Accounting Pronouncements

Recently Adopted Accounting Guidance

On January 1, 2019, the Company adopted ASC 842, which requires lessees to recognize a ROU asset and lease liability on their balance sheet for all leases with terms beyond
twelve months. The new standard also requires enhanced disclosures that provide more transparency and information to financial statement users about lease portfolios.
Effective January 1, 2019, the Company adopted the requirements of ASC 842 using the modified retrospective approach using the optional transition method and elected to
apply the provisions of the standard as of the adoption date rather than the earliest date presented. The consolidated financial statements for the period ended December 31, 2019
are presented under the new standard, while comparative periods presented have not been adjusted and continue to be reported in accordance with the previous standard.

During the process of adoption, the Company made the following elections:

•

The Company elected the package of practical expedients which allowed the Company to not reassess:
• Whether existing or expired contracts contain leases under the new definition of a lease;
•
•

Lease classification for existing or expired leases; and
Initial direct costs for any expired or existing leases to determine if they would qualify for capitalization under ASC 842.

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•
•

•

The Company did not elect the hindsight practical expedient, which permits the use of hindsight when determining lease term and impairment of operating lease assets.
The Company did not elect the land easement practical expedient, which permits an entity to continue applying its current policy for accounting for land easements that
existed as of, or expired before, the effective date of ASC 842.
The Company elected to make the accounting policy election for short-term leases, permitting the Company to not apply the recognition requirements of ASC 842 to
short-term leases with terms of 12 months or less.

The adoption of ASC 842 does not materially impact the Company’s results of operations other than recognition of the operating lease ROU asset and lease liability. See Note
12 for additional disclosures required by ASC 842.

Newly Issued Accounting Standards Not Yet Adopted

The Company reviewed other newly issued accounting pronouncements and concluded that they either are not applicable to the Company's operations or that no material

effect is expected on the Company's financial statements upon future adoption.

Note 2: Acquisitions

On  March  18,  2019,  the  Company  entered  into  an Asset  and  Franchise  Purchase Agreement  under  which  (i)  the  Company  repurchased  from  the  seller one  operating
franchise  in  West  Covina,  California  and  (ii)  the  parties  agreed  to  terminate  a  second  franchise  agreement  for  an  operating  franchise.  The  Company  operates  the  remaining
franchise as a company-managed clinic. The total purchase price for the transaction was $30,000, less $3,847 of net deferred revenue resulting in total purchase consideration of
$26,153.

On July 9, 2019, the Company entered into an Asset and Franchise Purchase Agreement under which the Company repurchased from the seller one operating franchise in
Phoenix, Arizona. The Company operates the franchise as a company-owned clinic. The total purchase price for the transaction was $400,000, less $9,835 of net deferred
revenue resulting in total purchase consideration of $390,165.

On July 17, 2019, the Company entered into an Asset and Franchise Purchase Agreement under which the Company repurchased from the seller three operating franchises in
Savannah, Georgia, Pooler, Georgia and Bluffton, South Carolina. The Company operates the franchises as company-owned clinics. The total purchase price for the transaction
was $1,604,918, less $13,449 of net deferred revenue resulting in total purchase consideration of $1,591,469.

On August 1, 2019, the Company entered into an Asset and Franchise Purchase Agreement under which the Company repurchased from the seller one operating franchise in
Sayebrook, South Carolina. The Company operates the franchise as a company-owned clinic. The total purchase price for the transaction was $727,414, less $5,236 of net
deferred revenue resulting in total purchase consideration of $722,178.
On August 15, 2019, the Company entered into an Asset and Franchise Purchase Agreement under which the Company repurchased from the seller one operating franchise in
Chula Vista, California. The Company operates the franchise as a company-managed clinic. The total purchase price for the transaction was $310,000, less $4,328 of net
deferred revenue resulting in total purchase consideration of $305,672.

On October 28, 2019, the Company entered into an Asset and Franchise Purchase Agreement under which the Company repurchased from the seller one operating

franchise in Redlands, California. The Company operates the franchise as a company-managed clinic. The total purchase price for the transaction was $55,000, less $4,110 of
net deferred revenue resulting in total purchase consideration of $50,890. As of December 31, 2019, $5,000 of remaining consideration was outstanding, which was paid in
February 2020.

Purchase Price Allocation

The following summarizes the aggregate estimated fair values of the assets acquired and liabilities assumed during 2019 as of the acquisition date:

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Property and equipment
Operating lease right-of-use asset
Intangible assets

Total assets acquired
Goodwill
Deferred revenue
Operating lease liability - current portion
Operating lease liability - net of current portion
Deferred tax liability
Bargain purchase gain

Net purchase price

$

$

173,521   
1,283,608   
1,999,469   

3,456,598   
925,315   
(140,861)  
(256,601)  
(867,216)  
(11,410)  
(19,298)  

3,086,527   

Intangible assets in the table above consist of reacquired franchise rights of $1,488,494 amortized over an estimated useful life of approximately three years and customer

relationships of $510,975 amortized over an estimated useful life of two years.

Goodwill was established due primarily to synergies and benefits expected to be gained from leveraging the Company’s existing operations and infrastructures, as well as
the expected associated revenue and cash flow projections. Goodwill has been allocated to the Company’s Corporate Clinics segment based on such expected benefits. Goodwill
related to the acquisitions is expected to be deductible for income tax purposes over the next 15 years. The purchase price allocations are preliminary, and the Company expects
to finalize the allocations during fiscal year 2020.

Pro Forma Results of Operations (Unaudited)

The  following  table  summarizes  selected  unaudited  pro  forma  consolidated  statements  of  operations  data  for  the  years  ended  December  31,  2019  and  2018  as  if  the

acquisition in 2019 had been completed on January 1, 2018.

Revenues, net
Net income (loss)

Pro Forma for the Year Ended

December 31, 2019

December 31, 2018

$
$

50,399,700    $
3,241,918    $

39,774,609   
(77,662)  

This selected unaudited pro forma consolidated financial data is included only for the purpose of illustration and does not necessarily indicate what the operating results
would have been if the acquisition had been completed on that date. Moreover, this information is not indicative of what the Company’s future operating results will be. The
information for 2018 and 2019 prior to the acquisitions is included based on prior accounting records maintained by the acquired companies. In some cases, accounting policies
differed materially from accounting policies adopted by the Company following the acquisitions. For 2019, this information includes actual data recorded in the Company’s
financial statements for the period subsequent to the date of the acquisition. The Company’s consolidated statement of operations for the year ended December 31, 2019 includes
net revenue and net income of approximately $1,529,000 and $218,000, respectively, attributable to the acquisitions.

The  pro  forma  amounts  included  in  the  table  above  reflect  the  application  of  accounting  policies  and  adjustment  of  the  results  of  the  clinics  to  reflect  the  additional
depreciation and amortization that would have been charged assuming the fair value adjustments to property and equipment and intangible assets had been applied from January
1, 2018. The pro forma earnings do not include adjustments related to acquisition-related costs incurred in 2019, which were not material.

Note 3: Revenue Disclosures

Company-owned or Managed Clinics

The Company earns revenues from clinics that it owns and operates or manages throughout the United States. Revenues are recognized when services are performed. The
Company offers a variety of membership and wellness packages which feature discounted pricing as compared with its single-visit pricing. Amounts collected in advance for
membership and wellness packages are recorded as deferred revenue and recognized when the service is performed or in accordance with the Company’s breakage policy as
discussed in Note 1, Revenue Recognition.

Franchising Fees, Royalty Fees, Advertising Fund Revenue, and Software Fees

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The Company currently franchises its concept across 33 states. The franchise arrangement is documented in the form of a franchise agreement. The franchise arrangement
requires  the  Company  to  perform  various  activities  to  support  the  brand  that  do  not  directly  transfer  goods  and  services  to  the  franchisee,  but  instead  represent  a  single
performance obligation, which is the transfer of the franchise license. The intellectual property subject to the franchise license is symbolic intellectual property as it does not
have significant standalone  functionality,  and  substantially  all  of  the  utility  is  derived  from  its  association  with  the  Company’s  past  or  ongoing  activities.  The  nature  of  the
Company’s promise in granting the franchise license is to provide the franchisee with access to the brand’s symbolic intellectual property over the term of the license. The
services provided by the Company are highly interrelated with the franchise license and as such are considered to represent a single performance obligation.

The transaction price in a standard franchise arrangement primarily consists of (a) initial franchise fees; (b) continuing franchise fees (royalties); (c) advertising fees; and

(d) software fees. Since the Company considers the licensing of the franchising right to be a single performance obligation, no allocation of the transaction price is required.

The Company recognizes the primary components of the transaction price as follows:

•

•

•

Franchise fees are recognized as revenue ratably on a straight-line basis over the term of the franchise agreement commencing with the execution of the franchise
agreement. As these fees are typically received in cash at or near the beginning of the franchise term, the cash received is initially recorded as a contract liability until
recognized as revenue over time;

The Company is entitled to royalties and advertising fees based on a percentage of the franchisee's gross sales as defined in the franchise agreement. Royalty and
advertising revenue are recognized when the franchisee's sales occur. Depending on timing within a fiscal period, the recognition of revenue results in either what is
considered a contract asset (unbilled receivable) or, once billed, accounts receivable, on the balance sheet.

The Company is entitled to a software fee, which is charged monthly. The Company recognizes revenue related to software fees ratably on a straight-line basis over the
term of the franchise agreement.

In determining the amount and timing of revenue from contracts with customers, the Company exercises significant judgment with respect to collectability of the amount;
however, the timing of recognition does not require significant judgment as it is based on either the franchise term or the reported sales of the franchisee, none of which require
estimation. The Company believes its franchising arrangements do not contain a significant financing component.

The Company recognizes advertising fees received under franchise agreements as advertising fund revenue.

Regional Developer Fees

The Company currently utilizes regional developers to assist in the development of the brand across certain geographic territories. The arrangement is documented in the
form of a regional developer agreement. The arrangement between the Company and the regional developer requires the Company to perform various activities to support the
brand that do not directly transfer goods and services to the regional developer, but instead represent a single performance obligation, which is the transfer of the development
rights to the defined geographic region. The intellectual property subject to the development rights is symbolic intellectual property as it does not have significant standalone
functionality, and substantially all of the utility is derived from its association with the Company’s past or ongoing activities. The nature of the Company’s promise in granting
the development rights is to provide the regional developer with access to the brand’s symbolic intellectual property over the term of the agreement. The services provided by the
Company are highly interrelated with the development of the territory and the resulting franchise licenses sold by the regional developer and as such are considered to represent
a single performance obligation.

The transaction price in a standard regional developer arrangement primarily consists of the initial territory fees. The Company recognizes the regional developer fee as
revenue ratably on a straight-line basis over the term of the regional developer agreement commencing with the execution of the regional developer agreement. As these fees are
typically received in cash at or near the beginning of the term of the regional developer agreement, the cash received is initially recorded as a contract liability until recognized
as revenue over time.

Disaggregation of Revenue

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The Company believes that the captions contained on the consolidated statements of operations appropriately reflect the disaggregation of its revenue by major type for the

years ended December 31, 2019 and 2018. Other revenues primarily consist of merchant income associated with credit card transactions.

Rollforward of Contract Liabilities and Contract Assets

Changes in the Company's contract liability for deferred franchise and regional development fees during the year ended December 31, 2019 and 2018 were as follows (in

thousands):

Balance at December 31, 2017
Recognized as revenue during the year ended December 31, 2018
Fees received and deferred during the year ended December 31, 2018

Balance at December 31, 2018
Recognized as revenue during the year ended December 31, 2019
Fees received and deferred, net

Balance at December 31, 2019

Deferred Revenue
short and long-term

$

$

$

11,547   
(2,287)  
4,349   

13,609   
(2,595)  
4,093   

15,107   

Changes in the Company's contract assets for deferred franchise costs during the year ended December 31, 2019 and 2018 were as follows (in thousands):

Balance at December 31, 2017
Recognized as cost of revenue during the year ended December 31, 2018
Costs incurred and deferred during the year ended December 31, 2018

Balance at December 31, 2018
Recognized as cost of revenue during the year ended December 31, 2019
Costs incurred and deferred, net

Balance at December 31, 2019

Deferred Franchise
Costs
short and long-term
2,811   
$
(631)  
1,309   

$

$

3,489   
(812)  
1,716   

4,393   

The  following  table  illustrates  revenues  expected  to  be  recognized  in  the  future  related  to  performance  obligations  that  were  unsatisfied  (or  partially  unsatisfied)  as  of

December 31, 2019 (in thousands):

Contract liabilities expected to be recognized in

Amount

2020
2021
2022
2023
2024
Thereafter

Total

Note 4: Restricted Cash

$

$

2,741   
2,626   
2,240   
1,907   
1,477   
4,116   

15,107   

The  table  below  reconciles  the  cash  and  cash  equivalents  balance  and  restricted  cash  balances  from  the  Company’s  consolidated  balance  sheets  to  the  amount  of  cash

reported on the consolidated statements of cash flows:

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Cash and cash equivalents
Restricted cash

Total cash, cash equivalents and restricted cash

Note 5: Notes Receivable

December 31,

2019

2018

$

$

8,455,989    $
185,888   

8,641,877    $

8,716,874   
138,078   

8,854,952   

Effective April 29, 2017, the Company entered into a regional developer agreement for certain territories in the state of Florida in exchange for $320,000, of which

$187,000 was funded through a promissory note. The note bears interest at 10% per annum for 42 months and requires monthly principal and interest payments over 36 months,
beginning November 1, 2017 and maturing on October 1, 2020. The note is secured by the regional developer rights in the respective territory.

Effective August 31, 2017, the Company entered into a regional developer agreement for certain territories in Maryland/Washington DC in exchange for $220,000, of
which $117,475 was funded through a promissory note. The note bears interest at 10% per annum for 36 months and requires monthly principal and interest payments over 36
months, beginning September 1, 2017 and maturing on August 1, 2020. The note is secured by the regional developer rights in the respective territory.

Effective September 22, 2017, the Company entered into a regional developer and asset purchase agreement for certain territories in Minnesota in exchange for $228,293,
of which $119,147 was funded through a promissory note. The note bears interest at 10% per annum for 36 months and requires monthly principal and interest payments over
36 months, beginning October 1, 2017 and maturing on September 1, 2020. The note was secured by the regional developer rights in the territory. The note was paid in full on
September 28, 2018.

Effective October 10, 2017, the Company entered into a regional developer agreement for certain territories in Texas, Oklahoma and Arkansas in exchange for $170,000, of

which $135,688 was funded through a promissory note. The note bears interest at 10% per annum for 36 months and requires monthly principal and interest payments over 36
months, maturing on October 24, 2020. The note is secured by the regional developer rights in the territory.

Effective April 26, 2019, the Company entered into a promissory note valued at $31,086. The note bears interest at 0% per annum for 36 months and requires monthly

principal payments over 36 months, beginning May 15, 2019 and maturing on May 15, 2022.

The net outstanding balances of the notes as of December 31, 2019, and 2018 were $155,810 and $278,072, respectively. Allowance reserve on the outstanding notes as of

December 31, 2019 was $27,086. Maturities of notes receivable as of December 31, 2019 are as follows:
2020
2021
2022

Total

$

$

$

137,124   
9,600   
9,086   

155,810   

Note 6: Property and Equipment

Property and equipment consist of the following:

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Office and computer equipment
Leasehold improvements
Software developed
Finance lease assets

Accumulated depreciation and amortization

Construction in progress

Property and Equipment, net

December 31,

2019

2018

$

1,594,364    $
7,154,156   
1,193,007   
80,604   

10,022,131   
(5,671,366)  

4,350,765   
2,230,823   

$

6,581,588    $

1,243,104   
5,407,915   
1,145,742   
—   

7,796,761   
(4,909,002)  

2,887,759   
770,248   

3,658,007   

Depreciation expense was $823,679 and $1,049,942 for the years ended December 31, 2019 and 2018, respectively.

Amortization expense related to finance lease assets was $24,675 for the year ended December 31, 2019.

Construction in progress at December 31, 2019 and 2018 principally relate to development costs for a software to be used by clinics for operations and by the Company for

the management of operations.

In August  2018,  the  Board  of  Directors  approved  a  change  in  strategy  as  it  relates  to  the  development  of  the  Company’s  IT  platform.  The  Company  ceased  its  related
internal development, and as a result, the Company recorded an impairment of approximately $343,000 of previously capitalized software development costs during the year
ended December 31, 2018.

Note 7: Fair Value Consideration

The  Company’s  financial  instruments  include  cash,  restricted  cash,  accounts  receivable,  notes  receivable,  accounts  payable,  accrued  expenses  and  notes  payable.  The

carrying amounts of its financial instruments approximate their fair value due to their short maturities.

The Company does not use derivative financial instruments to hedge exposures to cash-flow, market or foreign-currency risks.

Authoritative guidance defines fair value as the price that would be received to sell an asset or paid to transfer a liability (an exit price) in an orderly transaction between
market  participants  at  the  measurement  date.  The  guidance  establishes  a  hierarchy  for  inputs  used  in  measuring  fair  value  that  maximizes  the  use  of  observable  inputs  and
minimizes the use of unobservable inputs by requiring that the most observable inputs be used when available. Observable inputs are inputs that market participants would use
in pricing the asset or liability, developed based on market data obtained from sources independent of the Company. Unobservable inputs are inputs that reflect the Company’s
assumptions of what market participants would use in pricing the asset or liability developed based on the best information available in the circumstances. The hierarchy is
broken down into three levels based on reliability of the inputs as follows:

Level 1: Observable inputs such as quoted prices in active markets;

Level 2: Inputs, other than the quoted prices in active markets, that are observable either directly or indirectly; and

Level 3: Unobservable inputs in which there is little or no market data, which require the reporting entity to develop its own assumptions.

As of December 31, 2019, and 2018, the Company did not have any financial instruments that are measured on a recurring basis as Level 1, 2 or 3.

The intangible assets resulting from the acquisitions (reference Note 2) were recorded at estimated fair value on a non-recurring basis and are considered Level 3 within the

fair value hierarchy.

Note 8: Intangible Assets and Goodwill

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On February 4, 2019, the Company entered into an agreement under which it repurchased the right to develop franchises in various counties in South Carolina and Georgia.
The  total  consideration  for  the  transaction  was  $681,500.  The  Company  carried  a  deferred  revenue  balance  associated  with  these  transactions  of  $44,334,  representing
unrecognized portion of the license fees collected upon the execution of the regional developer agreements. The Company accounted for the termination of development rights
associated with unsold or undeveloped franchises as a cancellation, and the associated deferred revenue was netted against the aggregate purchase price.

Intangible assets consisted of the following:

Intangible assets subject to amortization:
Reacquired franchise rights
Customer relationships
Reacquired development rights

Intangible assets subject to amortization:
Reacquired franchise rights
Customer relationships
Reacquired development rights

Gross Carrying
Amount

December 31, 2019
Accumulated
Amortization

Net Carrying
Value

3,246,494    $
1,255,975   
2,050,481   

6,552,950    $

1,400,086    $
865,478   
1,067,595   

3,333,159    $

1,846,408   
390,497   
982,886   

3,219,791   

Gross Carrying
Amount

December 31, 2018
Accumulated
Amortization

Net Carrying
Value

1,758,000    $
745,000   
1,413,316   

3,916,316    $

921,138    $
717,498   
643,620   

836,862   
27,502   
769,696   

2,282,256    $

1,634,060   

$

$

$

$

Amortization expense related to the Company’s intangible assets was $1,050,903 and $506,298 for the years ended December 31, 2019 and 2018, respectively.

Estimated amortization expense for 2020 and subsequent years is as follows:

2020
2021
2022
2023

Total

The changes in the carrying amount of goodwill were as follows:

Balance as of December 31, 2018

Goodwill, gross
Accumulated impairment losses

Goodwill, net
2019 acquisitions
Balance as of December 31, 2019

Goodwill, gross
Accumulated impairment losses

Goodwill, net

$

$

1,409,962  
1,212,703  
539,750  
57,376  

3,219,791  

Corporate Clinic Segment

$

$

3,280,139  
(54,994)

3,225,145  
925,316

4,205,455  
(54,994) 

4,150,461  

There were no changes in the carrying amount of goodwill during the year ended December 31, 2018.

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Note 9: Debt

Notes Payable

During  2016,  the  Company  issued two  notes  payable  totaling  $186,000  as  a  portion  of  the  consideration  paid  in  connection  with  the  Company’svarious  acquisitions.
Interest rates for both notes were 4.25% with maturities through May 2017. There was one outstanding note as of December 31, 2018 with a balance of $100,000 which was
paid in February 2019.

Credit and Security Agreement

On January 3, 2017, the Company entered into a Credit and Security Agreement (the “Credit Agreement”) and signed a revolving credit note payable to the lender. Under
the Credit Agreement, the Company was able to borrow up to an aggregate of $5,000,000 under revolving loans. Interest on the unpaid outstanding principal amount of any
revolving loans was at a rate equal to 10% per annum, provided that the minimum amount of interest paid in the aggregate on all revolving loans granted over the term of the
Credit Agreement is $200,000. Interest was due and payable on the last day of each fiscal quarter in an amount determined by the Company, but not less than $25,000.  The
Credit Agreement was collateralized by the assets in the Company’s company-owned or managed clinics. The Company used the credit facility for general working capital
needs. During 2019, the Company had drawn $1,000,000 of the $5,000,000 available under the Credit Agreement which was repaid in full on December 20, 2019. The Credit
Agreement was terminated in December 2019 in accordance with the provisions of the Credit Agreement. During 2019, the Company was in compliance with all applicable
financial and non-financial covenants under the Credit Agreement. The Company recorded interest expense of $96,978 and $100,000 in the years ended December 31, 2019 and
2018 related to this Credit Agreement, respectively.

In  February  2020,  the  Company  executed  a  line  of  credit  agreement  which  provides  a  credit  facility  up  to  $7,500,000,  including  a  $2,000,000  revolver  and  $5,500,000

development line of credit. Please see Note 14, “Subsequent Events” in the Notes to Consolidated Financial Statements for further discussion.

Note 10:  Stock-Based Compensation

The Company grants stock-based awards under its 2014 Incentive Stock Plan (the “2014 Plan”) and the 2012 Stock Plan (the “2012 Plan”). The 2014 Plan replaced the
2012 Plan, but the 2012 plan remains in effect for the administration of awards made prior to its replacement by the 2014 Plan. The shares issued as a result of stock-based
compensation transactions generally have been funded with the issuance of new shares of the Company’s common stock.

The Company may grant the following types of incentive awards under the 2014 Plan: (i) non-qualified stock options; (ii) incentive stock options; (iii) stock appreciation rights;
(iv) restricted stock; and (v) restricted stock units. Each award granted under the 2014 Plan is subject to an award agreement that incorporates, as applicable, the exercise price,
the term of the award, the periods of restriction, the number of shares to which the award pertains, and such other terms and conditions as the plan committee determines.
Awards granted under the 2014 Plan are classified as equity awards, which are recorded in stockholders’ equity in the Company’s Consolidated Balance Sheets.

Stock Options

The Company’s closing price on the date of grant is the basis of fair value of its common stock used in determining the value of share-based awards. To the extent the value
of the Company’s share-based awards involves a measure of volatility, the Company historically relied on the volatilities from publicly-traded companies with similar business
models as its common stock lacked enough trading history for it to utilize its own historical volatility. Effective July 1, 2019, the Company uses available historical volatility of
the Company’s common stock over a period of time corresponding to the expected stock option term. The Company uses the simplified method to calculate the expected term of
stock option grants to employees as the Company does not have sufficient historical exercise data to provide a reasonable basis upon which to estimate the expected term of
stock options granted to employees. Accordingly, the expected life of the options granted is based on the average of the vesting term, which is generally  four years  and  the
contractual term, which is generally ten years. The Company will continue to evaluate the appropriateness of utilizing such method. The risk-free interest rate is based on United
States Treasury yields in effect at the date of grant for periods corresponding to the expected stock option term.

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The Company has computed the fair value of all options granted using the Black-Scholes-Merton model during the years ended December 31, 2019 and 2018, using the

following assumptions:

Expected volatility
Expected dividends
Expected term (years)
Risk-free rate
Forfeiture rate

The information below summarizes the stock options:

Outstanding at December 31, 2017

Granted at market price
Exercised
Cancelled

Outstanding at December 31, 2018

Granted at market price
Exercised
Cancelled

Outstanding at December 31, 2019

Exercisable at December 31, 2019

Year Ended December 31,

2019

35% to 55%
None 
7
1.89% to 2.61%
20% 

2018

35% 
None 
7
2.53% to 2.90%
20% 

Number of
Shares

Weighted
Average
Exercise
Price

Weighted
Average
Remaining
Contractual Life

1,003,916    $

145,792   
(95,162)  
(67,855)  

986,691    $

65,759   
(103,205)  
—   

949,245    $

592,265    $

4.18   

7.00   
3.48   
3.37   

4.72   

12.31   
5.28   
—   

5.19   

4.54   

8.1

6.8

6.5

5.9

The aggregate intrinsic value of the Company's stock options exercised during 2019 and 2018 was $1,236,099 and $412,952, respectively.

The aggregate intrinsic value of the Company’s stock options outstanding and expected to vest was $9,788,395 at December 31, 2019.

The aggregate intrinsic value of the Company’s stock options exercisable was $6,872,930 at December 31, 2019.

The weighted-average grant-date fair value of the Company's stock options granted during 2019 and 2018 was $5.21 and $2.95, respectively.

The aggregate fair value of the Company's stock options vested during 2019 and 2018 was $388,672 and $509,729, respectively.

For the years ended December 31, 2019 and 2018, stock-based compensation expense for stock options was $418,301 and $363,568, respectively.

Unrecognized stock-based compensation expense for stock options as of December 31, 2019 was $729,263, which is expected to be recognized ratably over the next 2.5

years.

Restricted Stock

Restricted stock awards granted to employees generally vest in four equal annual installments. Restricted stock awards granted to non-employee directors vest on the earlier

of (i) one year from the grant date and (ii) the date of the next annual meeting of the shareholders of the Company occurring after the date of grant.

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The information below summaries the restricted stock activity:

Restricted Stock Awards

Non-vested at December 31, 2018
Granted
Vested
Cancelled

Non-vested at December 31, 2019

Shares

Weighted Average Grant-
Date Fair Value per Award

51,134    $
26,131    $
(38,289)   $
—    $

38,976    $

7.64   
14.30   
7.44   
—   

12.31   

For the years ended December 31, 2019 and 2018, stock-based compensation expense for restricted stock was $302,350 and $264,862, respectively. Unrecognized stock-

based compensation expense for restricted stock awards as of December 31, 2019 was $321,031 to be recognized ratably over 2.1 years.

Warrants

In  conjunction  with  the  IPO,  the  Company  issued  warrants  to  the  underwriters  for  the  purchase  of 90,000  shares  of  common  stock,  which  were  exercisable  between
November 10, 2015 and November 10, 2018 at an exercise price of $8.125 per share. The fair value of the warrants was determined using the Black-Scholes-Merton option
valuation model. The unexercised warrants expired on November 10, 2018.

Note 11: Income Taxes

Income tax provision (benefit) reported in the consolidated statements of operations is comprised of the following (rounded to hundreds):
December 31,

Current provision (benefit):
Federal
State, net of state tax credits

Total current provision (benefit)
Deferred provision (benefit):
Federal
State

Total deferred provision (benefit)

Total income tax provision (benefit)

2019

2018

—    $

47,200   

47,200   

800   
1,000   

1,800   
49,000    $

—   
39,300   

39,300   

(90,000)  
13,000   

(77,000)  
(37,700)  

$

$

The following are the components of the Company’s deferred tax assets (liabilities) for federal and state income taxes (rounded to hundreds):

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Deferred income tax assets:
Accrued expenses
Deferred revenue
Deferred rent
Lease abandonment
Lease liability
Goodwill - component 2
Restricted stock compensation
Nonqualified stock options
Net operating loss carryforwards
Tax credits
Charitable contribution carryover
Asset basis difference related to property and equipment
Intangibles

Total deferred income tax assets
Deferred income tax liabilities:
Lease right-of-use asset
Deferred franchise costs
Goodwill - component 1
Restricted stock compensation

Total deferred income tax liabilities
Valuation allowance

Net deferred tax liability

December 31,

2019

2018

(as adjusted)

$

515,800    $

4,435,400   
—   
—   
3,782,800   
55,300   
3,900   
198,900   
3,585,700   
33,800   
—   
214,000   
595,800   

361,100   
3,092,500   
237,900   
96,500   
—   
52,500   
—   
184,400   
6,175,600   
14,000   
15,500   
458,600   
435,900   

13,421,400   

11,124,500   

(3,267,900)  
(406,500)  
(245,500)  
—   

(3,919,900)  
(9,591,400)  

—   
(574,100)  
(194,700)  
(30,800)  

(799,600)  
(10,401,600)  

$

(89,900)   $

(76,700)  

Management  assesses  the  available  positive  and  negative  evidence  to  estimate  whether  sufficient  future  taxable  income  will  be  generated  to  permit  use  of  the  existing
deferred tax assets. A significant piece of objective negative evidence evaluated was the lack of sustained profitability over the three-year period ended December 31, 2019.
Such  objective  evidence  limits  the  ability  to  consider  other  subjective  evidence,  such  as  the  Company's  projections  for  future  growth.  On  the  basis  of  this  evaluation,  as  of
December 31, 2019, a valuation allowance of $9,591,400 has been recorded to recognize only the portion of the deferred tax asset that is more likely than not to be realized.
The amount of  the  deferred  tax  asset  considered  realizable,  however,  could  be  adjusted  if  estimates  of  future  taxable  income  during  the  carryforward  period  are  reduced  or
increased or if objective negative evidence in the form of cumulative losses is no longer present and additional weight is given to subjective evidence such as the Company's
projections for growth. If and when the Company determines the valuation allowance should be released (i.e., reduced), the adjustment would result in a tax benefit reported in
that period’s consolidated statement of operations, the effect of which would be an increase in reported net income. The amount of any such tax benefit associated with release
of the Company's valuation allowance in a particular reporting period may be material.

The 2017 Tax Act was signed into law on December 22, 2017. The 2017 Tax Act significantly revises the U.S. corporate income tax by, among other things, lowering the
statutory corporate tax rate from 34% to 21%, eliminating certain deductions, imposing a mandatory one-time tax on accumulated earnings of foreign subsidiaries, introducing
new tax regimes, and changing how foreign earnings are subject to U.S. tax. The Company finalized the effects of the 2017 Tax Act and recorded the impact in its financial
statements  as  of  December  22,  2018  under  Staff Accounting  Bulletin  No.  118  (SAB  118).  The  company  recorded  a  tax  benefit  for  the  impact  of  the  2017  Tax Act  of
approximately $120,000 in 2018. This amount is a remeasurement of federal net deferred tax assets resulting from the permanent reduction in the U.S. statutory corporate tax
rate to 21% from 34%.

At December 31, 2019, The Joint Corp., without the VIE, had federal and state net operating losses of approximately $13,262,000 and $17,728,000, respectively. These net
operating losses are available to offset future taxable income and will begin to expire in 2035 for federal purposes and 2025 for state purposes. The Joint Corp. has research and
development credits of $14,000 that will begin to expire in 2031 and $20,000 California alternative minimum tax credits that do not expire.

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The following is a reconciliation of the statutory federal income tax rate applied to pre-tax accounting net income, compared to the income tax provision (benefit) in the

consolidated statement of operations (rounded to hundreds):

Expected federal tax expense (benefit)
State tax provision, net of federal benefit
Change in valuation allowance
Other permanent differences
Stock compensation
Bargain purchase gain
Return to provision adjustments

Provision (benefit)

For the Years Ended December 31,

2019

2018 (as adjusted)

Amount

Percent

Amount

Percent

$

$

731,600   
315,800   
(810,200)  
41,700   
(232,600)  
(5,100)  
7,800   

49,000   

21.0 % $
9.1 %
(23.3)%
1.2 %
(6.7)%
(0.1)%
0.2 %

1.4 % $

22,900   
(63,600)  
51,600   
13,200   
(40,800)  
(16,100)  
(4,900)  

(37,700)  

21.0 %
(58.4)%
47.4 %
12.1 %
(37.4)%
(14.8)%
(4.5)%

(34.6)%

Changes  in  the  Company's  income  tax  expense  relate  primarily  to  changes  in  pretax  income  during  the  year  ended  December  31,  2019,  as  compared  to  year  ended
December 31, 2018, and the effective tax rate was 1.4% and (34.6)%, respectively. For the years ended December 31, 2019 and December 31, 2018, the difference between the
statutory federal income tax rate and the Company's effective tax rate was primarily due to state taxes, the valuation allowance, VIE permanent differences, and stock-based
compensation.

For the years ended December 31, 2019 and December 31, 2018, the Company had no uncertain tax positions or interest and penalties related to uncertain tax positions.

Interest and penalties associated with tax positions are recorded in the period assessed as general and administrative expenses, if any.

With exceptions due to the generation and utilization of net operating losses or credits, as of December 31, 2019, the Company is no longer subject to federal and state

examinations by taxing authorities for tax years before 2016 and 2015, respectively.

Note 12: Commitments and Contingencies

Operating Leases

The table below summarizes the components of lease expense and income statement location for the year ended December 31, 2019:

Line Item in the Company’s Consolidated Statements of
Operations

Year Ended December
31, 2019

Finance lease costs:
Amortization of assets
Interest on lease liabilities

Total finance lease costs
Operating lease costs

Total lease costs

Depreciation and amortization
Other expense, net

General and administrative expenses

$

$
$

$

24,675   
6,832   

31,507   
3,005,124   

3,036,631   

Supplemental information and balance sheet location related to leases is as follows:

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Operating Leases:
Operating lease right-of -use asset
Operating lease liability - current portion
Operating lease liability - net of current portion

Total operating lease liability
Finance Leases:
Property and equipment, at cost
Less accumulated amortization

Property and equipment, net

Finance lease liability - current portion
Finance lease liability - net of current portion

Total finance lease liabilities

Weighted average remaining lease term (in years):
Operating leases
Finance lease

Weighted average discount rate:
Operating leases
Finance leases

Supplemental cash flow information related to leases is as follows:

Cash paid for amounts included in measurement of liabilities:
Operating cash flows from operating leases
Operating cash flows from finance leases
Financing cash flows from finance leases

Non-cash transactions: ROU assets obtained in exchange for lease liabilities
Operating lease
Finance lease

Maturities of lease liabilities as of December 31, 2019 are as follows:

71

$

$

$

$

December 31, 2019

12,486,672 
2,313,109 
11,901,040 

14,214,149 

80,604 
(24,675)

55,929 

24,253 
34,398 

58,651 

5.4
2.3

8.7 %
10.0 %

Year Ended
December 31, 2019

$

$

2,834,903   
6,832   
21,954   

1,350,090   
80,604   

 
 
 
 
 
 
 
 
 
 
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2020
2021
2022
2023
2024
Thereafter

Total lease payments
Less: Imputed interest

Total lease obligations
Less: Current obligations

Long-term lease obligation

Operating Leases

Finance Lease

$

3,376,830    $
3,545,186   
3,430,110   
2,716,465   
2,096,333   
2,629,450   

17,794,374   
(3,580,225)  

14,214,149   
(2,313,109)  

$

11,901,040    $

28,786   
28,786   
7,676   
—   
—   
—   

65,248   
(6,597)  

58,651   
(24,253)  

34,398   

The future minimum obligations under operating leases in effect as of December 31, 2018 having a noncancelable term in excess of one year as determined prior to the

adoption of ASC 842 are as follows:

2020
2021
2022
2023
2024
Thereafter

Total

Operating Leases 

$

$

2,630,443   
2,406,645   
2,299,887   
2,195,077   
1,474,396   
2,772,575   

13,779,023   

Total rent expense for the years ended December 31, 2019 and 2018 was $3,381,825 and $2,844,010, respectively.

During the fourth quarter of 2019, the Company entered into various operating leases for its new corporate clinics' space that have not yet commenced. These leases are
expected to result in additional ROU asset and liability of approximately $1.3 million. These leases are expected to commence during the first quarter of 2020, with a lease term
of five to ten years.

Litigation

In  the  normal  course  of  business,  the  Company  is  party  to  litigation  from  time  to  time.  The  Company  maintains  insurance  to  cover  certain  actions  and  believes  that

resolution of such litigation will not have a material adverse effect on the Company.

Note 13: Segment Reporting

An operating segment is defined as a component of an enterprise for which discrete financial information is available and is reviewed regularly by the Chief Operating

Decision Maker (“CODM”) to evaluate performance and make operating decisions. The Company has identified its CODM as the Chief Executive Officer.

The Company has two operating business segments. The Corporate Clinics segment is comprised of the operating activities of the company-owned or managed clinics. As
of  December  31,  2019,  the  Company  operated  or  managed 60  clinics  under  this  segment.  The  Franchise  Operations  segment  is  comprised  of  the  operating  activities  of  the
franchise  business  unit.  As  of  December  31,  2019,  the  franchise  system  consisted  of 453  clinics  in  operation.  Corporate  is  a  non-operating  segment  that  develops  and
implements  strategic  initiatives  and  supports  the  Company’s two  operating  business  segments  by  centralizing  key  administrative  functions  such  as  finance  and  treasury,
information technology, insurance and risk management, legal and

72

 
Table of Contents

human resources. Corporate also provides the necessary administrative functions to support the Company as a publicly-traded company. A portion of the expenses incurred by
Corporate are allocated to the operating segments.

The tables below present financial information for the Company’s two operating business segments (in thousands).

Revenues:

Corporate clinics
Franchise operations

Total revenues

Segment operating income:

Corporate clinics
Franchise operations

Total segment operating income

Depreciation and amortization:

Corporate clinics
Franchise operations
Corporate administration

Total depreciation and amortization

Reconciliation of total segment operating income to consolidated earnings before income taxes:

Total segment operating income
Unallocated corporate

Consolidated income from operations

Bargain purchase gain
Other (expense), net

Income before income tax expense

Segment assets:
Corporate clinics
Franchise operations

Total segment assets

Unallocated cash and cash equivalents and restricted cash
Unallocated property and equipment
Other unallocated assets

Total assets

Year Ended December 31,

2019

2018

(as adjusted)

$

$

$

$

$

$

$

$

25,808    $
22,643   

48,451    $

3,365    $

10,975   

14,340    $

1,708    $
—   
191   

1,899    $

14,340    $
(10,925)  

3,415   
19   
(62)  

3,372    $

19,545   
17,116   

36,661   

1,475   
8,083   

9,558   

1,105   
—   
451   

1,556   

9,558   
(9,415)  

143   
13   
(47)  

109   

December 31, 2019

December 31, 2018

(as adjusted)

$

$

$

$

$

$

$

25,625   
5,770   

31,395   

8,642   
2,555   
1,114   

43,706   

$

8,828   
4,455   

13,283   

8,855   
487   
803   

23,428   

“Unallocated cash and cash equivalents and restricted cash” relates primarily to corporate cash and cash equivalents and restricted cash (see Note 1), “unallocated property

and equipment” relates primarily to corporate fixed assets, and “other unallocated assets” relates primarily to deposits, prepaid and other assets.

73

Table of Contents

Note 14: Subsequent Events

On February 28, 2020, the Company entered into a Credit Agreement (the “Credit Agreement”), with JPMorgan Chase Bank, N.A., individually, and as Administrative

Agent and Issuing Bank (“JPMorgan Chase” or the “Lender”). The Credit Agreement provides for senior secured credit facilities (the "Credit Facilities") in the amount of
$7,500,000, including a $2,000,000 revolver (the "Revolver") and $5,500,000 development line of credit (the "Line of Credit"). The Revolver includes amounts available for
letters of credit of up to $1,000,000 and an uncommitted additional amount of $2,500,000 All outstanding principal and interest on the Revolver are due on February 28, 2022.
Principal and interest outstanding on the Line of Credit at the end of the first year are converted to a term loan payable in 36 monthly payments with a final maturity date of
March 31, 2024. Principal and interest outstanding on the Line of Credit at the end of the second year are converted to a second term loan payable in 36 monthly payments with
a final maturity date of March 31, 2025. Borrowings under the Credit Facilities bear interest at a rate equal to an applicable margin, which is a one-, three- or six-month reserve
adjusted Eurocurrency rate plus 2.00% or, at the election of the Company, an alternative base rate, plus 1.00%. The alternative base rate is the greatest of the prime rate, the
Federal Reserve Bank of New York rate plus 0.50% and the one-month reserve adjusted Eurocurrency plus 1.00%. Unused portions of the Credit Facilities bear interest at a
rate equal to 0.25% per annum. If the current Eurocurrency rate is no longer available or representative, the loan agreement provides a mechanism for replacing that benchmark
rate. The Credit Facilities are pre-payable at any time without penalty, other than customary breakage fees, and any voluntary repayments made by the Company would reduce
the future required repayment amounts.

The Credit Facilities contain customary events of default, including but not limited to nonpayment; material inaccuracy of representations and warranties; violations of
covenants; certain bankruptcies and liquidations; cross-default to material indebtedness; certain material judgments; and certain fundamental changes such as a merger or sale of
substantially all assets (as further defined in the Credit Facilities). The Credit Facilities require the Company to comply with customary affirmative, negative and financial
covenants, including minimum interest coverage and maximum net leverage. A breach of any of these operating or financial covenants would result in a default under the Credit
Facilities. If an event of default occurs and is continuing, the lenders could elect to declare all amounts then outstanding, together with accrued interest, to be immediately due
and payable. The Credit Facilities are collateralized by substantially all of the Company’s assets, including the assets in the Company’s company-owned or managed clinics. The
Company intends to use the Revolver for general working capital needs and the Line of Credit for acquiring and developing new chiropractic clinics.

The Company granted a security interest to the Lender in all assets of the Company, including the assets in the Company’s company-owned or managed clinics, and all

proceeds thereof, pursuant to a pledge and security agreement.

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

None.

ITEM 9A. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

We conducted an evaluation, under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, of the
effectiveness of the design and operation of our disclosure controls and procedures as of December 31, 2019. Disclosure controls and procedures (as defined in Rules 13a-15(e)
and 15d-15(e) under the Exchange Act) are designed to provide reasonable assurance that information required to be disclosed in our reports filed under the Exchange Act, such
as this Annual Report on Form 10-K, is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and
procedures also include, without limitation, controls and procedures that are designed to provide reasonable assurance that such information is accumulated and communicated
to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.

The evaluation of our disclosure controls and procedures included a review of the control objectives and design, our implementation of the controls and the effect of the
controls on the information generated for use in this Annual Report on Form 10-K. After conducting this evaluation, our Chief Executive Officer and Chief Financial Officer
concluded that our disclosure controls and procedures, as defined by Rule 13a-15(e) under the Exchange Act, were not effective as of December 31, 2019 due to a material
weakness in internal control over financial reporting, described below.

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Table of Contents

Management's Report on Internal Control Over Financial Reporting

Management is responsible for establishing and maintaining adequate internal control over financial reporting (as defined in Rule 13a-15(f) of the Exchange Act). Internal
control  over  financial  reporting  is  the  process  designed  under  the  Chief  Executive  Officer’s  and  the  Chief  Financial  Officer’s  supervision,  and  effected  by  our  Board  of
Directors,  management  and  other  personnel,  to  provide  reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for
external purposes in accordance with generally accepted accounting principles in the United States.

There are inherent limitations in the effectiveness of internal control over financial reporting, including the possibility that misstatements may not be prevented or detected.
Accordingly, an effective control system, no matter how well designed and operated, can provide only reasonable assurance of achieving the designed control objectives, and
management is required to apply its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Because of the inherent limitations in all control
systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, within the Company have been detected. The design of
any  system  of  controls  is  also  based  in  part  upon  certain  assumptions  about  the  likelihood  of  future  events,  and  there  can  be  no  assurance  that  any  design  will  succeed  in
achieving its stated goals under all potential future conditions.

Under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, we conducted an evaluation of the
effectiveness of our internal control over financial reporting as of December 31, 2019, as required by Exchange Act Rule 13a-15(c). In making this assessment, we used the
criteria  set  forth  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  (“COSO”)  in  the  2013  Internal  Control  -  Integrated  Framework  (2013
Framework). A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a
material misstatement of our annual or interim financial statements will not be prevented or detected on a timely basis.

We identified a material weakness in internal control related to ineffective information technology general controls (ITGCs) in the areas of user access, information security
policies, and program change-management over certain information technology (IT) systems that support the Company’s financial reporting processes. We believe that these
control  deficiencies  were  a  result  of:  IT  control  processes  lacking  sufficient  documentation;  and  risk-assessment  processes  inadequate  to  identify  and  assess  changes  in  IT
environments that could impact internal control over financial reporting. The material weakness did not result in any identified misstatements to the financial statements. Based
on this material weakness, the Company’s management concluded that as of December 31, 2019, the Company’s internal control over financial reporting was not effective.

Our independent registered public accounting firm, Plante Moran, PLLC has issued an adverse opinion with respect to the effectiveness of the Company's internal control over
financial reporting, which appears in Item 8 of this Form 10-K. Following identification of the material weakness and prior to filing this Form 10-K, we completed substantive
procedures for the year ended December 31, 2019. Based on these procedures, management believes that our consolidated financial statements included in this Form 10-K have
been prepared in accordance with U.S. GAAP. Our Chief Executive Officer and Chief Financial Officer have certified that, based on their knowledge, the financial statements,
and other financial information included in this Form 10-K, fairly present in all material respects the financial condition, results of operations and cash flows of the Company as
of, and for, the periods presented in this Form 10-K. Plante Moran, PLLC has issued an unqualified opinion on our financial statements, which is included in Item 8 of this
Form 10-K.

Remediation Plan for Material Weakness in Internal Control over Financial Reporting

Management has been implementing and continues to implement measures designed to ensure that control deficiencies contributing to the material weakness are remediated,
such that these controls are designed, implemented, and operating effectively. The remediation actions include: (i) updating our IT policies addressing ITGCs; (ii) educating
control owners concerning the principles and requirements of each control, with a focus on those related to user access and change-management over IT systems impacting
financial reporting; (iii) developing and maintaining documentation underlying ITGCs; (iv) developing enhanced risk assessment procedures and controls related to changes in
IT systems; and (v) enhanced quarterly reporting on the remediation measures to the Audit Committee of the Board of Directors. We believe that these actions will remediate the
material  weakness.  The  weakness  will  not  be  considered  remediated,  however,  until  the  applicable  controls  operate  for  a  sufficient  period  of  time  and  management  has
concluded, through testing, that these controls are operating effectively. We expect that the remediation of this material weakness will be completed during fiscal 2020 and we
plan to monitor these changes throughout the year to ensure that new controls are operating effectively.

Changes in Internal Controls over Financial Reporting

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Table of Contents

During  the  first  quarter  of  2019,  we  implemented  new  controls  in  connection  with  our  adoption  of ASC  842.  Other  than  the  material  weakness  in  our  internal  control  over
financial  reporting  described  above,  no  other  changes  in  our  internal  control  over  financial  reporting  (as  defined  in  Rules  13a-15(f)  and  15d-15(f)  under  the  Exchange Act)
occurred during the year ended December 31, 2019 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

ITEM 9B. OTHER INFORMATION

None.

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

PART III

The information required by this item will be included in our Proxy Statement to be filed pursuant to Regulation 14A within 120 days after our year ended December 31,

2019 in connection with our 2020 Annual Meeting of Stockholders, or the 2020 Proxy Statement, and is incorporated herein by reference.

Code of Business Conduct and Ethics

We have adopted a Code of Business Conduct and Ethics that applies to employees, officers and directors, including our executive management team, such as our Chief
Executive Officer and Chief Financial Officer. This Code of Business Conduct and Ethics is posted on our website at www.thejoint.com. We intend to satisfy the requirements
under Item 5.05 of Form 8-K regarding disclosure of amendments to, or waivers from, provisions of the Code of Business Conduct and Ethics by posting such information on
our website.

ITEM 11. EXECUTIVE COMPENSATION

The information required by this item will be included in the 2020 Proxy Statement and is incorporated herein by reference.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS MANAGEMENT AND RELATED STOCKHOLDER MATTERS

The information required by this Item will be included in the 2020 Proxy Statement and is incorporated herein by reference.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The information required by this item will be included in the 2020 Proxy Statement and is incorporated herein by reference.

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

The information required by this item will be included in the 2020 Proxy Statement and is incorporated herein by reference.

ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES

(a) Documents filed as part of this report.

PART IV

(1) Financial Statements. The consolidated financial statements listed on the index to Item 8 of this Annual Report on Form 10-K are filed as a part of this Annual Report.

(2) Financial Statement Schedules. All financial statement schedules have been omitted since the information is either not applicable or required or is included in the

financial statements or notes thereof.

(3) Exhibits. Those exhibits marked with a (X) refer to exhibits filed or furnished herewith. The other exhibits are incorporated herein by reference, as indicated in the

following list. Those exhibits marked with a (#) refer to management contracts or compensatory plans or arrangements. Portions of the exhibits marked with a (Ω) are the

76

Table of Contents

subject of a Confidential Treatment Request under 17 C.F.R. §§ 200.80(b)(4), 200.83 and 240.24b-2.  Omitted material for which confidential treatment has been
requested has been filed separately with the SEC.

77

Table of Contents

EXHIBIT INDEX

Incorporated by Reference

Exhibit
Number
3.1 
3.2 
3.3 
4.1 

10.1#

10.2#

10.3#

10.4#
10.5#
10.6#
10.7#

10.8#

10.9#

10.10#

10.11#

10.12#

10.13#

10.14#
10.15#

10.16# 

10.17# 
10.18# 
10.19 
10.20 

Description

  Amended and Restated Certificate of Incorporation of Registrant.
  Amended and Restated Bylaws of Registrant, plus amendments.
  Second Amended and Restated Bylaws of The Joint Corp.
  Description of Registrant’s Securities Registered Pursuant to

Section 12 of the Securities Exchange Act of 1934
Form of Indemnification Agreement between Registrant and each
of its directors and officers and related schedule.
Indemnification Agreement between Registrant and former
director Fred Gerretzen.
Indemnification Agreement between Registrant and former officer
Ronald Record.
2012 Stock Plan.
Amended and Restated 2014 Incentive Stock Plan. 
Amendment to Amended and Restated 2014 Incentive Stock Plan
Form of Incentive Stock Option Agreement under 2014 Stock
Plan.
Form of Incentive Stock Option Agreement under Amended and
Restated 2014 Stock Plan
Amended Form of Incentive Stock Option Agreement under
Amended and Restated 2014 Stock Plan
Form of Nonstatutory Stock Option Agreement under 2014 Stock
Plan.
Form of Nonstatutory Stock Option Agreement under Amended
and Restated 2014 Stock Plan
Amended Form of Nonstatutory Stock Option Agreement under
Amended and Restated 2014 Stock Plan
Form of Nonstatutory Stock Option Agreement under 2014 Stock
Plan for Article 7, Annual Option Grants.
Form of Restricted Stock Award.
Form of Restricted Stock Award Agreement under Amended and
Restated 2014 Stock Plan

  Amended Form of Restricted Stock Award Agreement under

Amended and Restated 2014 Stock Plan
  2017 Executive Short-Term Incentive Plan
  2018 Executive Short-Term Incentive Plan
  Executive Short-Term Incentive Plan (approved March 6, 2019)
  Lease Agreement dated May 17, 2019 between Registrant and

Terra Verde Owner LLC for Registrant’s office located at 16767
North Perimeter Drive, Suite 110, Scottsdale, Arizona 85260

Form
S-1
8-K
8-K

S-1

S-1

S-1

S-1
S-1

S-1

8-K

S-1

8-K

File No.
333-198860
001-36724
001-36724

333-198860

333-198860

333-198860

333-198860
333-207632

333-207632

333-207632

333-207632

333-207632

S-1

333-207632

10-K
8-K

001-36724
333-207632

10-K
10-K
10-K

001-36724
001-36724
001-36724

Exhibit(s)
3.2 
3(ii).1
3.(II)1

10.1 

10.18 

10.19 

10.2 
10.3 

10.4 

10.1 

10.5 

10.2 

10.6 

10.54 
10.3 

10.53 
10.11 
10.12 

Filing Date
9/19/2014
3/7/2016
8/9/2018

9/19/2014

9/19/2014

9/19/2014

9/19/2014
10/27/2015

10/27/2015

4/3/2019

10/27/2015

4/3/2019

10/27/2015

3/9/2018

4/3/2019

3/9/2018
3/11/2019
3/11/2019

Provided
Herewith

X

X

X

X

X

X

78

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

10.21 
10.22 
10.23 
10.24

10.25

10.26

10.27

10.28

10.29

10.30# 

10.31# 

10.32# 

10.33# 

10.34# 

10.35# 

10.36# 

16 

21 
23.1 
31.1 

  Form of Registrant’s Franchise Disclosure Document.
  Form of Registrant’s Regional Developer License Agreement.
  Form of Registrant’s Franchise Agreement.

Asset Purchase Agreement dated July 17, 2019, by and among The
Joint Corp., TJ of Savannah – Twelve Oaks, LLC, a Georgia limited
liability company, TJ of Pooler, LLC, a Georgia limited liability
company, and TJ of Bluffton, LLC, a Georgia limited liability
company , Robyn Meglin and Allen Meglin, as amended
Asset and Franchise Purchase Agreement, dated August 1, 2019,
among the Company, RJJ, LLC a South Carolina limited liability
company, Robin Willey and Judy Willey
Asset and Franchise Agreement Purchase Agreement, dated August
15, 2019, among the Company, Well Adjusted Ventures, LLC, a
California limited liability company, and Jim Burbach
Credit and Security Agreement dated as of January 3, 2017, by and
between The Joint Corp/, a Delaware corporation, and Tower 7
Partnership LLC, and Ohio limited liability company
Revolving Credit Note, dated January 3, 2017, by The Joint Corp., a
Delaware corporation in favor of Tower 7 Partnership LLC
Revolving Credit Note, dated January 3, 2017, by The Joint Corp., a
Delaware corporation in favor of Tower 7 Partnership LLC

  Employment Letter Agreement between The Joint Corp. and Jake

Singleton dated November 6, 2018

  Confidentiality, Noncompetition and Nonsolicitation Agreement

between The Joint Corp. and Jake Singleton dated November 6, 2018

  Amendment to Employment Letter Agreement between The Joint

Corp. and Jake Singleton dated November 6, 2018

  Employment Agreement dated April 27, 2016, between The Joint

Corp. and Peter Holt

  Amended and Restated Employment Agreement dated January 3,
2017, between The Joint Corp., a Delaware corporation, and Peter
Holt

  Employment Letter Agreement between The Joint Corp. and Peter

Holt dated December 11, 2018

  Confidentiality, Noncompetition and Nonsolicitation Agreement
between The Joint Corp. and Peter Holt dated December 11, 2018
  Letter from EKS&H to the U.S.  Securities and Exchange Commission

dated October 4, 2018 regarding change in certifying accountant

  List of subsidiaries of The Joint Corp.
  Consent of Plante & Moran, PLLC
  Certification of Principal Executive Officer pursuant to Rule 13a-14(a)

or 15d-14(a) of the Securities Exchange Act of 1934, as adopted
pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

79

S-1
S-1
S-1
8-K

333-198860
333-198860
333-198860
001-36724

10.13 
10.14 
10.15 
10.1 

9/19/2014
9/19/2014
9/19/2014
7/23/2019

8-K

001-36724

10.1 

8/5/2019

8-K

001-36724

10.1 

8/19/2019

8-K

001-36724

10.1 

1/9/2017

001-36274

10.2 

8-K

8-K

8-K

8-K

8-K

8-K

001-36274
001-36724

001-36724

001-36724

001-36274

8-K

001-36724

10-K

001-36724

8-K

S-1

001-36724

333-198860

10.2
10.1 

10.2 

10.1 

10.3 

10.1 

10.4 

16.1 

21.1 

1/9/2017

1/9/2017

11/8/2018

11/8/2018

5/3/2016

1/9/2017

12/6/2018

3/11/2019

10/4/2018

9/19/2014

X

X
X

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

31.2 

32** 

  Certification of Principal Financial Officer pursuant to Rule 13a-14(a) or
15d-14(a) of the Securities Exchange Act of 1934, as adopted pursuant to
Section 302 of the Sarbanes-Oxley Act of 2002

  Certification by Principal Executive Officer and Principal Financial
Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to
Section 906 of the Sarbanes-Oxley Act of 2002 

101.INS
101.SCH
101.CAL
101.DEF
101.LAB
101.PRE
# Management contract or compensatory plan or arrangement
** Furnished, not filed

XBRL Instance Document
XBRL Taxonomy Extension Schema Document
XBRL Taxonomy Extension Calculation Linkbase Document
XBRL Taxonomy Extension Definition Linkbase Document
XBRL Taxonomy Extension Label Linkbase Document
XBRL Taxonomy Extension Presentation Linkbase Document

___________________

80

X

X

X
X
X
X
X
X

Table of Contents

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by

the undersigned, thereunto duly authorized on March 6, 2020.

The Joint Corp.

By:

/s/ Jake Singleton

Jake Singleton Chief Financial Officer
(Principal Financial Officer)

KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears below constitutes and appoints Peter D. Holt and Jake Singleton, jointly
and severally, his or her attorneys-in-fact, each with the power of substitution, for him or her in any and all capacities, to sign any amendments to this Report on Form 10-K, and
to file the same, with exhibits thereto and other documents in connection therewith with the Securities and Exchange Commission, hereby ratifying and confirming all that each
of said attorneys-in-fact, or his or her substitute or substitutes may do or cause to be done by virtue hereof.

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following persons in the capacities and on the dates indicated.

Signature

/s/ Peter D. Holt

Peter D. Holt

/s/ Jake Singleton

Jake Singleton

/s/ Matthew E. Rubel

Matthew E. Rubel

/s/ James H. Amos, Jr.

James H. Amos, Jr.

/s/ Ronald V. DaVella

Ronald V. DaVella

/s/ Suzanne M. Decker

Suzanne M. Decker

/s/ Abe Hong

Abe Hong

/s/ Glenn J. Krevlin

Glenn J. Krevlin

Title

President, Chief Executive Officer and Director 

(Principal Executive Officer) and Director

Chief Financial Officer

(Principal Financial Officer)

Lead Director

Director

Director

Director

Director

Director

81

Date

March 6, 2020

March 6, 2020

March 6, 2020

March 6, 2020

March 6, 2020

March 6, 2020

March 6, 2020

March 6, 2020

DESCRIPTION OF THE REGISTRANT’S SECURITIES
REGISTERED PURSUANT TO SECTION 12 OF THE
SECURITIES EXCHANGE ACT OF 1934

Exhibit 4.1

The Joint Corporation (the “Company”) has one class of securities registered under Section 12 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”):
common stock, par value $0.001 per share (the “common stock”). The common stock is listed on The NASDAQ Capital Market under the symbol “JYNT.”

DESCRIPTION OF COMMON STOCK

The following summary description sets forth some of the general terms and provisions of the common stock. Because this is a summary description, it does not contain all of
the information that may be important to you. For a more detailed description of the common stock, you should refer to the provisions of the Company’s amended and restated
certificate of incorporation (the “certificate of incorporation”) and second amended and restated bylaws (the “bylaws”), as each may be amended from time to time and each of
which are incorporated by reference as an exhibit to the Annual Report on Form 10-K of which this Exhibit 4.3 is a part.

Authorized Capital Stock
Under the certificate of incorporation, the Company is authorized to issue up to 20,000,000 shares of common stock with a par value of $0.001 per share and up to 50,000 shares
of preferred stock with a par value of $0.001 per share (the “preferred stock”). The shares of common stock currently outstanding are fully paid and nonassessable. No shares of
preferred stock are currently outstanding.

No Preemptive, Redemption or Conversion Rights
Holders of common stock have no preemptive or conversion rights or other subscription rights, and there are no redemption or sinking fund provisions applicable to the
common stock.

Voting Rights
Holders of shares of common stock have one vote per share in all elections of directors and on all other matters submitted to a vote of stockholders of the Company. Holders of
shares of common stock do not have cumulative voting rights. Matters are decided by the affirmative vote of a majority in voting power of the shares present in person or by
proxy and entitled to vote on such matters at a meeting at which a quorum is present, except with respect to the election of directors and as otherwise required by the certificate
of incorporation or bylaws, applicable law, the rules or regulations of any stock exchange applicable to the Company or any regulation applicable to the Company or its
securities. The rights, preferences, and privileges of holders of common stock are subject to, and may be impacted by, the rights of the holders of shares of any series of
preferred stock that the Company may designate and issue in the future.

Board of Directors
The Company’s board of directors (the “board of directors”) is not classified. The board of directors currently consists of seven members, with the exact number (not to exceed
nine) to be fixed from time to time by a duly adopted resolution of the board of directors or stockholders of the Company. To be elected in an uncontested election for board
members, a director nominee must receive more votes “for” than “against” by shares present in

person or by proxy and entitled to vote. In a contested election for board members, the board members are elected by a plurality of shares present in person or by proxy and
entitled to vote.

Action by Stockholder Written Consent
Action by the written consent of stockholders of the Company without a meeting is not prohibited by either the certificate of incorporation or the bylaws.

Power to Call Special Stockholder Meeting
Pursuant to the bylaws, special meetings of the stockholders of the Company may be called for any purpose or purposes by (i) the chairman of the board of directors, (ii) the
president and chief executive officer or (iii) the secretary of the Company at the direction of the board of directors at any time.

Proxy Access Nominations
Under the bylaws, a stockholder (or a group of up to 20 stockholders) who has held at least 3% of the common stock for three years or more may nominate a director and have
that nominee included in the Company’s proxy statement for its annual meeting of stockholders, provided that the stockholder and nominee satisfy the requirements specified in
the bylaws. The number of stockholder-nominated candidates appearing in the Company’s annual proxy materials cannot exceed twenty percent (20%) of the number of
directors then serving on the board of directors, rounded down to the nearest whole number, subject to reduction in certain circumstances, including when the board itself
nominates the stockholder nominee.

Advance Notice Requirements
Stockholders of the Company wishing to nominate persons for election to the board of directors at an annual meeting (other than through proxy access addressed above) or to
propose any business to be considered by the stockholders at an annual meeting must comply with certain procedures and requirements set forth in the bylaws.

Dividend Rights
Subject to the preferences applicable to any outstanding shares of preferred stock, the holders of common stock are entitled to receive dividends, if any, as and when declared,
from time to time, by the board of directors out of funds legally available therefor.

Liquidation, Dissolution or Similar Rights
Subject to the preferences applicable to any outstanding shares of preferred stock, upon liquidation, dissolution or winding up of the affairs of the Company, the holders of
common stock will be entitled to participate equally and ratably, in proportion to the number of shares held, in the net assets of the Company available for distribution to holders
of stock of the Company.

Transfer Agent and Registrar
The transfer agent and registrar for the common stock is Continental Stock Transfer and Trust Company.
Anti-Takeover Effects of Various Provisions of Delaware Law, the Certificate of Incorporation and the Bylaws
Provisions of Delaware law, the certificate of incorporation, and the bylaws, summarized below, could delay or discourage some transactions involving an actual or potential
change in control of the Company or its management.

Delaware Anti-Takeover Law

2

The Company is subject to Section 203 of the Delaware General Corporation Law, an anti-takeover law.
In general, Section 203 prohibits a publicly held Delaware corporation from engaging in a “business combination” with an “interested stockholder” for a period of three years
following the date the person became an interested stockholder, unless the “business combination” or the transaction in which the person became an interested stockholder is
approved by the board of directors in a prescribed manner. Generally, a “business combination” includes a merger, asset or stock sale, or other transaction resulting in a
financial benefit to the interested stockholder. Generally, an “interested stockholder” is a person who, together with affiliates and associates, owns or, within three years prior to
the determination of interested stockholder status, did own, 15% or more of a corporation’s voting stock. The existence of this provision would be expected to have an anti-
takeover effect with respect to transactions not approved in advance by the board of directors, including discouraging attempts that might result in a premium over the market
price for the shares of common stock held by the stockholders.

Requirements for Inclusion of Stockholder Nominations in the Company’s Proxy Materials and for Advance Notification of Stockholder Nominations and Proposals
See disclosures under the headings “Proxy Access Nominations” and “Advance Notice Requirements.”

Stockholder Meetings
Pursuant to the bylaws, stockholders of the Company may not call special meetings.

No Cumulative Voting
The certificate of incorporation and bylaws do not provide for cumulative voting in the election of directors.

Board of Director Vacancies
Only the board of directors is authorized to fill vacant directorships created by a director’s resignation, death or removal, including newly created seats. Each director so elected
holds office for the balance of the term for which he was elected.

Undesignated Preferred Stock
The authorization of undesignated preferred stock makes it possible for the board of directors without stockholder approval to issue preferred stock with voting or other rights or
preferences that could impede the success of any attempt to obtain control of the Company. These and other provisions may have the effect of deferring hostile takeovers or
delaying changes in control or management of the Company.

Amendments to Bylaws
Under the bylaws, the board of directors has the authority to adopt, alter, amend or repeal the bylaws. The stockholders of the Company also may adopt, alter, amend or repeal
our bylaws by the requisite vote of the stockholders.

Supermajority Vote to Amend Certain Provisions of the Certificate of Incorporation
Certain amendments to the certificate of incorporation generally require the approval of sixty-six and two-thirds percent (66 2/3%) of the then outstanding voting stock of the
Company, including provisions concerning the following:

the required vote to amend the certificate of incorporation with respect to supermajority vote requirements;

•
• management of the business by the board of directors;
•
•

number of directors and vacancies on the board of directors;
personal liability of directors to the Company or its stockholders; and

3

•

indemnification of the Company’s directors, officers or employees.

4

Amendment to The Joint Corp. Amended and Restated 2014 Incentive Stock Plan

(effective with respect to Awards issued on or after March 3, 2020)

Exhibit 10.6

Article 8 of the Amended and Restated 2014 Incentive Stock Plan (the “Plan”) is hereby deleted in its entirety and replaced with the

1.
following, effective for Awards issued on or after March 3, 2020:

The following shall apply to Awards to the extent not otherwise provided in the applicable Award Agreement or individual severance or

employment agreement to which a Participant is a party (and except as is necessary to satisfy the requirements for exemption under Section
409A or the requirements of §409A of the Code to the extent applicable):

Article 8Change of Control; Dissolution or Liquidation

8.1 Treatment of Outstanding Awards in Event of a Change of Control that is Not a Corporate Transaction

(a) In the event of a Change of Control that is not also a Corporate Transaction, all of a Participant’s outstanding Awards shall

become fully vested and exercisable, and all vesting conditions on the shares underlying Restricted Stock Awards of a Participant shall
lapse, upon the occurrence of both:

(i)

A Change of Control; and

(ii)

(x) Termination by the Company of such Participant for a reason other than Cause during the Window Period; or (y) a
Termination by the Participant for Good Reason during the Window Period (the date upon which both (1) and either (2)(x)
or 2(y) have occurred shall be referred to as the “Double Trigger Date”).

(b) Notwithstanding subsection (a) above, any Award (or portion of an Award) that is conditioned on the attainment of one or more
Performance Goals shall vest, if at all, on the basis, of actual satisfaction of the Performance Goals as of a date reasonably proximal to the
Double Trigger Date (based on pro-rated performance metrics through such date), as determined by the Committee, in its sole discretion. If
an Award contains multiple performance periods, any accelerated vesting provided for hereunder shall apply only to that portion of an
outstanding Award applicable to the incomplete performance period within which the Double Trigger Date has occurred. Any
performance-based Award (or portion of such Award) that does not vest in accordance with the foregoing, including when the Committee,
in its sole discretion, determines that actual performance is not reasonably determinable, shall be forfeited. In the case of any adjustment in
an Award hereunder, the shares subject to the Award will be rounded down to the nearest whole share.

8.2 Treatment of Outstanding Awards in Event of a Change of Control that is a Corporate Transaction

(a) In the Event of a Change of Control that is also a Corporate Transaction, and contingent upon the consummation of the Corporate
Transaction, the Committee may, in its sole discretion at or after grant of an Award and without the consent of any Participant, provide for
(i) the assumption of outstanding Awards by the acquiror or successor entity (or its parent), (ii) the substitution of new awards of
comparable value covering shares of an acquiror or successor entity (or its parent), with appropriate adjustments as to the number and kind
of shares and purchase price, (iii) the continuation of the Awards by the Company (if the Company is the surviving corporation), or (iv) the
cancellation of the Awards in accordance with subsection (b) below. Outstanding Awards do not have to be uniformly treated for all
Participants.

(b) If and to the extent that there is no assumption, substitution or continuation of Awards, then all outstanding Awards shall become

fully vested and exercisable, and all vesting conditions on shares underlying Restricted Stock Awards shall lapse. Notwithstanding the
forgoing, if and to the extent that there is no assumption, substitution or continuation of an Award (or portion of an Award) that is
conditioned on the attainment of one or more Performance Goals, then such Award shall vest, if at all, in accordance with Section 8.1(b).

(c) With respect to any outstanding vested and nonforfeitable Awards that are not assumed, substituted or continued, and effective

only immediately before (and conditioned upon) the consummation of the Corporate Transaction:

(i)The Committee shall take either (or both) of the following actions:

1. allow Participants to exercise any Awards of Options and SARs within a reasonable period prior to the consummation of

the Corporate Transaction and cancel any outstanding Options or SARs that remain unexercised upon consummation of the
Corporate Transaction; or

2. cancel any or all of such outstanding Awards in exchange for a payment with respect to each vested share subject to such
canceled Award in (a) cash, (b) stock of the Company or of a corporation or other business entity that is a party to the
Corporate Transaction, or (c) other property which, in any such case, shall be in an amount having a fair market value equal
to the fair market value of the consideration to be paid per share of common stock in the Corporate Transaction, reduced
(but not below zero) by the exercise or purchase price per share, if any, under such Award.

(ii) In the event that an Award has an exercise or purchase price per share equal to or greater than the fair market value of the
consideration to be paid per share of stock in the Corporate Transaction, then such Award shall be canceled without the payment of
any consideration and shall cease to be outstanding.

(d) Prior to any payment contemplated under this section, and pursuant to any purchase or merger agreement or other applicable

transaction agreement, the Committee may require each Participant to (i) represent and warrant as to the unencumbered title to the
Participant’s Awards; (ii) bear such Participant’s pro rata share of any post-closing indemnity obligations and be subject to the same post-
closing purchase price adjustments, escrow terms, offset rights, holdback terms, and similar conditions as the other holders of common
stock, subject to any limitations or reductions as may be necessary to comply with §409A of the

2

Code; and (iii) deliver customary transfer documentation as reasonably determined by the Committee.

(e) If and to the extent that Awards are continued, assumed or replaced under subsection (a) above and a Participant holding such an
Award experiences a Termination by the Company for a reason other than Cause during the Window Period or there is a Termination by
Participant for Good Reason during the Window Period, then all of such Participant’s outstanding Awards shall become fully vested and
exercisable, and all vesting conditions on the shares underlying Restricted Stock Awards of such Participant shall lapse. Notwithstanding
this subsection (e), any Award (or portion of an Award) that is conditioned on the attainment of one or more Performance Goals shall vest,
if at all, in accordance with Section 8.1(b).

8.3 Treatment of Outstanding Awards in Event of a Dissolution or Liquidation of the Company

In the event of a proposed dissolution or liquidation of the Company (other than in connection with a Corporate Transaction), the

Committee will notify Participants as soon as practicable prior to such dissolution or liquidation and provide them with the opportunity to
exercise any outstanding Awards to the extent vested as of the date immediately prior to such dissolution or liquidation. Awards (or the
portions thereof) that are vested but remain unexercised thereafter or that are unvested or subject to forfeiture conditions shall be canceled and
cease to be outstanding. Notwithstanding the foregoing, the Committee may, in its sole discretion, cause some or all outstanding Awards to
become fully vested, exercisable and/or no longer subject to forfeiture. In the event that an Award has an exercise or purchase price per share
equal to or greater than the fair market value of a share of the Company’s stock (as determined by the Committee in its sole discretion), then
such Award shall be canceled without notice to or payment of any consideration to the Participant and shall cease to be outstanding. The
exercise, cancellation or acceleration of vesting of an Award hereunder shall be effective only immediately before the proposed dissolution or
liquidation and conditioned upon its consummation.

8.4 Definitions

A “Change of Control” means an event or the last of a series of related events by which:

(a) any Person (as that term is used in sections 13(d) and 14(d) of the Exchange Act, together with all of that person’s “affiliates” and
“associates” as those terms are defined in Rule 12b-2 under the Exchange Act) directly or indirectly acquires or otherwise becomes entitled
to vote stock having more than 50% of the voting power in elections for Directors; or

(b) during any 24-month period, a majority of the members of the Board ceases to consist of Qualifying Directors. A Director shall be

considered a “Qualifying Director” if he or she falls into any one of the following five categories:

(1) a Director at the beginning of the period (“continuing Directors”); or

(2) a Director elected to office after the start of the period by the Board with the approval of two-thirds of the incumbent

continuing Directors (an “appointed Director”); or

3

(3) a Director elected to office after the start of the period by the Company’s stockholders following nomination for election by

the Board with the approval of two-thirds of the incumbent continuing and appointed Directors (an “elected Director”); or

(4) a Director elected to office after the start of the period by the Board with the approval of two-thirds of the incumbent

continuing, appointed and elected Directors; or

(5) a Director elected to office after the start of the period by the Company’s stockholders following nomination for election by

the Board with the approval of two-thirds of the incumbent continuing, appointed and elected Directors; or

(c) A Corporate Transaction is consummated, unless, immediately following such Corporate Transaction, holders of the Company’s

voting securities immediately prior to such Corporate Transaction beneficially own, directly or indirectly, more than 50% of the voting
power of the outstanding securities of the surviving or acquiring entity resulting from such Corporate Transaction (including beneficial
ownership through the ultimate parent of such entity) in substantially the same proportions as their ownership immediately prior to such
Corporate Transaction.

“Cause” means any one or more of the following: (i) the commission of any crime involving dishonesty, breach of trust or physical harm
to any person, (ii) willfully engaging in conduct that is in bad faith or injurious to the Company or its business (including, for example, fraud or
embezzlement), (iii) gross misconduct, whether personal or professional, which could cause harm to the business or reputation of the
Company, (iv) failure to comply with the significant provisions of the Company’s policies as specified in the Employee Handbook or Code of
Ethics, or as otherwise adopted by the board of directors then in effect, (v) willful and material failure to perform or observe, or gross
negligence in the performance of, the Participant’s job, including the failure to follow the reasonable written directions of the person to whom
the Participant reports, or (vi) any breach of covenants of confidentiality, non-competition, non-solicitation or other covenants the Participant
has agreed to with the Company.

“Corporate Transaction” means (i) a sale or other disposition of all or substantially all of the consolidated assets of the Company and its

Subsidiaries, or (ii) a merger, consolidation, share exchange or similar transaction involving the Company, regardless of whether the Company
is the surviving entity.

“Good Reason” means one or more of the following: (i) a material reduction during the Window Period of the Participant’s compensation

where the Company has not implemented an across-the-board reduction in compensation, or in the case of Outside Directors, an across-the-
board reduction in compensation of the Board; (ii) other than with respect to Outside Directors, the relocation during the Window Period
(without the Participant’s prior written consent) of the Participant’s primary work site to a location greater than seventy five (75) miles from
the Participant’s work site; or (iii) a material reduction during the Window Period of the Participant’s duties (without the Participant’s prior
written consent) from those in effect prior to the Window Period; provided, however, that to invoke a Termination for Good Reason, (A) the
Participant must provide written notice to the Company within thirty (30) days of the event believed to constitute Good Reason, which notice
must be within the Window Period, (B) the Company must fail to cure such event within thirty (30) days of the receipt of such written notice,
and (C) the Participant must

4

terminate employment within thirty (30) days following the expiration of the Company’s cure period described above, which may be during or
after the Window Period.

“Termination” shall mean, for purposes of this Article 8 only, (i) in respect of an Employee, termination of employment (but transferring

employment from the Company to a Subsidiary or from a Subsidiary to the Company or to another Subsidiary shall not be considered a
Termination); (ii) in respect of a Consultant, his or her termination of service as a Consultant; and (iii) in respect of an Outside Director,
termination of service on the Board, or if the Company is not the surviving entity in a Corporate Transaction, on the board of directors of the
surviving entity, which in either case, shall include the Outside Director’s failure to be nominated or to be elected to serve as a director.
“Company” as used in this definition shall be deemed to include a successor to or acquiror of the Company.

“Window Period” means a period beginning thirty (30) calendar days prior to the date the Change of Control is effected and ending on

the one-year anniversary of the date the Change if Control is effected.

Except as expressly amended hereby, the Plan shall remain in full force and effect. Any capitalized terms not defined herein shall have

3.
the meanings set forth in the Plan.

Approved by the Board of Directors of The Joint Corp. on March 3, 2020.

5

Exhibit 10.9

[[FIRSTNAME]] [[MIDDLENAME]] [[LASTNAME]]

ISO

Stock Option Agreement

(Incentive Stock Option Granted Under
The Joint Corp. Amended and Restated 2014 Incentive Stock Plan)

Subject to the following terms, The Joint Corp., a Delaware corporation (the Company), grants to the following employee of the
Company (Grantee), as of the following grant date (the Grant Date), an incentive stock option (the Option) to purchase the following number
of shares of the Company’s common stock, par value $.001 per share (the Option Shares), at the following purchase price per share (the
Exercise Price), exercisable in installments in accordance with the following vesting schedule, subject to expiration on the following
expiration date (the Expiration Date):

        Grantee: [[FIRSTNAME]] [[MIDDLENAME]] [[LASTNAME]]

        Grant Date: [[GRANTDATE]]

        Number of Option Shares: [[SHARESGRANTED]]

        Exercise Price: [[GRANTPRICE]]

        Vesting schedule: [[VESTINGTEMPLATEDESC]]

        Expiration Date: [[GRANTEXPIRATIONDATE]]

1. Plan

Terms of Option

The Option has been granted under the The Joint Corp. Amended and Restated 2014 Incentive Stock Plan (the Plan), which is
incorporated in this Agreement by reference. Capitalized terms used in this Agreement without being defined (for example, the term
“Committee”) have the same meanings that they have in the Plan.

2. Vesting and Exercisability

The Option may be exercised in whole or in part at any time prior to its Expiration Date to the extent that it is vested at the time of

exercise. Any vested portion of the Option that remains unexercised shall expire on the Option’s Expiration Date, subject to earlier expiration
as provided in Paragraph 5 of this Agreement.

Any unvested portion of the Option shall expire on Grantee’s Termination Date unless Grantee’s Termination occurs by reason of his or

her death, in which case the Option shall become fully vested as of Grantee’s Termination Date.

3. Manner of Exercise

The Option may be exercised in respect of a whole number of Option Shares (and only in respect of a whole number) by:

(a) written notice of exercise to the Committee (or the Committee’s designee) at the Company’s principal executive offices which

is received prior to the Option’s Expiration Date; together with

(b) full payment of the Exercise Price of the Option Shares in respect of which the Option is exercised; and

(c) full payment of an amount equal to the Company’s federal, state and local withholding tax obligation, if any, in connection with

the Option’s exercise.

In addition, the exercise of the Option shall be subject to any procedures and policies in effect at the time of exercise that the Committee

has adopted to administer the Plan.

4. Manner of Payment

Grantee’s payment of the Exercise Price of the Option Shares in respect of which the Option is exercised, and his or her payment of the

Company’s withholding tax obligation, if any, in connection with the exercise, shall be made by check or by a wire transfer of immediately
available funds.

Payment also may be made by means of a “cashless” net exercise through a broker approved by the Committee for the purpose,
pursuant to which the full amount due to the Company is remitted directly by the broker from the net proceeds of the sale of a sufficient
number of Option Shares. Payment may also be made in any other manner authorized by the Plan and specifically permitted by the Board at
the time of exercise.

5. Early Expiration of Vested Portion of Option

The vested portion of the Option shall expire as follows:

(a) if Grantee incurs a Termination by reason of his or her death, the Option shall expire on the earlier of the first anniversary of

Grantee’s Termination Date or the Option’s Expiration Date; and

(b) if Grantee incurs a Termination for any reason other than Grantee’s death, the Option shall expire on the earlier of 90 days after

Grantee’s Termination Date or the Option’s Expiration Date.

In any case, the exercisability of the Option may be extended by the Committee, in the Committee’s sole discretion, to any date ending

on or before the Option’s Expiration Date.

6. Confidentiality and Nonsolicitation Agreement – Not Applicable if Grantee is an Outside Director

2

This Agreement and the grant of the Option are subject to Grantee’s (i) entering into the confidentiality and nonsolicitation agreement

which has been provided to Grantee if Grantee has not previously entered into such agreement in connection with Grantee’s receipt of an
Award under the Plan (the Confidentiality, Noncompetition and Nonsolicitation Agreement) or (ii) Grantee’s reaffirmation of the
Confidentiality, Noncompetition and Nonsolicitation Agreement that Grantee previously entered into in connection with Grantee’s receipt of
an Award under the Plan.  The Company would not have granted the Option to Grantee without Grantee’s entering into or reaffirming the
Confidentiality, Noncompetition and Nonsolicitation Agreement.

7. Transferability

The Option may not be transferred, assigned or pledged (whether by operation of law or otherwise), except (i) as provided by will or the

applicable laws of intestacy or (ii) in accordance with Section 5.5 of the Plan. The Option shall not be subject to execution, attachment or
similar process.

8. Change of Control

Notwithstanding anything in this Agreement to the contrary, the provisions of Article 8, as amended, of the Plan will govern in the

event of a Change of Control or other corporate event subject to Article 8.

9. Treatment as Non-Statutory Stock Option

To the extent that the aggregate fair market value (determined in respect of each ISO on the basis of the Fair Market Value of a share of

common stock on the ISO’s Grant Date) of the underlying shares of all ISOs that become exercisable by Grantee for the first time in any
calendar year exceeds $100,000, the Options shall be treated as NSOs. This limitation shall be applied by taking ISOs into account in the order
in which they were granted.

10. Interpretation

This Agreement and Option are subject to the terms of the Plan, as the Plan may be amended. No amendment of the Plan after the Grant

Date shall adversely affect Grantee’s rights in respect of the Option without Grantee’s consent, except (i) to the extent that the Company
determines in its sole discretion that such amendment is necessary or appropriate to comply with applicable law, including but not limited to
section 409A of the Code, and (ii) as provided in Article 8, as amended, of the Plan with respect to a Change of Control or other corporate
event.

If there is a conflict or inconsistency between this Agreement and the Plan, the terms of the Plan shall control. The Committee’s

interpretation of this Agreement and the Plan shall be final and binding.

11. No Right to Employment

Nothing in this Agreement shall be considered to confer on Grantee any right to continue to be employed by the Company or a

Subsidiary or to limit the right of the Company or a Subsidiary to terminate such employment.

3

12. No Stockholder Rights

Grantee shall not have any rights as a stockholder of the Company in respect of any of the Option Shares unless and until Option Shares

are issued to Grantee following his or her exercise of the Option.

13. Governing Law

This Agreement shall be governed in accordance with the laws of the State of Delaware.

14. Binding Effect

This Agreement shall be binding on the Company and its successors and on Grantee and Grantee’s heirs, legatees and legal

representatives.

15. Effective Date

This Agreement shall not become effective until Grantee’s acceptance of this Agreement and the acceptance or reaffirmation of the

Confidentiality, Noncompetition and Nonsolicitation Agreement. Upon Grantee’s acceptance of this Agreement and the acceptance or
reaffirmation of the Confidentiality, Noncompetition and Nonsolicitation Agreement, this Agreement shall become effective, retroactive to the
Grant Date, without the necessity of further action by either the Company or Grantee. Notwithstanding the foregoing, the effectiveness of the
Agreement is not conditional on the acceptance or reaffirmation of the Nonsolicitation Agreement if Grantee is an Outside Director.

[Signature page follows.]

4

        The Joint Corp.

By     
         Peter D. Holt
         President & Chief Executive Officer

Acceptance by Grantee

I accept this Stock Option Agreement and agree to be bound by all of its terms. I acknowledge receipt of a copy of the Plan and, unless I

am an Outside Director, I (i) agree to enter into the Confidentiality, Noncompetition and Nonsolicitation Agreement, a copy of which I
acknowledge receipt, if I have not previously entered into such agreement in connection with the receipt of an Award under the Plan or (ii)
reaffirm the Confidentiality, Noncompetition and Nonsolicitation Agreement that I have previously entered into in connection with the receipt
of an Award under the Plan.

[[FIRSTNAME]] [[MIDDLENAME]] [[LASTNAME]]

Grantee’s address:

         [[RESADDR1]] [[RESADDR2]] [[RESADDR3]]

         [[RESCITY]], [[RESSTATEORPROV]] [[RESPOSTALCODE]]

[[RESCOUNTRY]]

5

            
Exhibit 10.12

[[FIRSTNAME]] [[MIDDLENAME]] [[LASTNAME]]
NSO

Stock Option Agreement

(Nonstatutory Stock Option Granted Under
The Joint Corp. Amended and Restated 2014 Incentive Stock Plan)

Subject to the following terms, The Joint Corp., a Delaware corporation (the Company), grants to the following employee of the

Company (Grantee), as of the following grant date (the Grant Date), an nonstatutory stock option (the Option) to purchase the following
number of shares of the Company’s common stock, par value $.001 per share (the Option Shares), at the following purchase price per share
(the Exercise Price), exercisable in installments in accordance with the following vesting schedule, subject to expiration on the following
expiration date (the Expiration Date):

Grantee: [[FIRSTNAME]] [[MIDDLENAME]] [[LASTNAME]]

        Grant Date: [[GRANTDATE]]

        Number of Option Shares: [[SHARESGRANTED]]

        Exercise Price: [[GRANTPRICE]]

        Vesting schedule: [[VESTINGTEMPLATEDESC]]

        Expiration Date: [[GRANTEXPIRATIONDATE]]

1. Plan

Terms of Option

The Option has been granted under the The Joint Corp. Amended and Restated 2014 Incentive Stock Plan (the Plan), which is
incorporated in this Agreement by reference. Capitalized terms used in this Agreement without being defined (for example, the term
“Committee”) have the same meanings that they have in the Plan.

2. Vesting and Exercisability

The Option may be exercised in whole or in part at any time prior to its Expiration Date to the extent that it is vested at the time of

exercise. Any vested portion of the Option that remains unexercised shall expire on the Option’s Expiration Date, subject to earlier expiration
as provided in Paragraph 5 of this Agreement.

Any unvested portion of the Option shall expire on Grantee’s Termination Date unless Grantee’s Termination occurs by reason of his or

her death, in which case the Option shall become fully vested as of Grantee’s Termination Date.

3. Manner of Exercise

The Option may be exercised in respect of a whole number of Option Shares (and only in respect of a whole number) by:

(a) written notice of exercise to the Committee (or the Committee’s designee) at the Company’s principal executive offices which

is received prior to the Option’s Expiration Date; together with

(b) full payment of the Exercise Price of the Option Shares in respect of which the Option is exercised; and

(c) full payment of an amount equal to the Company’s federal, state and local withholding tax obligation, if any, in connection with

the Option’s exercise.

In addition, the exercise of the Option shall be subject to any procedures and policies in effect at the time of exercise that the Committee

has adopted to administer the Plan.

4. Manner of Payment

Grantee’s payment of the Exercise Price of the Option Shares in respect of which the Option is exercised, and his or her payment of the

Company’s withholding tax obligation, if any, in connection with the exercise, shall be made by check or by a wire transfer of immediately
available funds.

Payment also may be made by means of a “cashless” net exercise through a broker approved by the Committee for the purpose,
pursuant to which the full amount due to the Company is remitted directly by the broker from the net proceeds of the sale of a sufficient
number of Option Shares. Payment may also be made in any other manner authorized by the Plan and specifically permitted by the Board at
the time of exercise.

5. Early Expiration of Vested Portion of Option

The vested portion of the Option shall expire as follows:

(a) if Grantee incurs a Termination by reason of his or her death, the Option shall expire on the earlier of the first anniversary of

Grantee’s Termination Date or the Option’s Expiration Date; and

(b) if Grantee incurs a Termination for any reason other than Grantee’s death, the Option shall expire on the earlier of 90 days after

Grantee’s Termination Date or the Option’s Expiration Date.

In any case, the exercisability of the Option may be extended by the Committee, in the Committee’s sole discretion, to any date ending

on or before the Option’s Expiration Date.

6. Confidentiality and Nonsolicitation Agreement – Not Applicable if Grantee is an Outside Director

2

This Agreement and the grant of the Option are subject to Grantee’s (i) entering into the confidentiality and nonsolicitation agreement

which has been provided to Grantee if Grantee has not previously entered into such agreement in connection with Grantee’s receipt of an
Award under the Plan (the Nonsolicitation Agreement) or (ii) Grantee’s reaffirmation of the Nonsolicitation Agreement that Grantee
previously entered into in connection with Grantee’s receipt of an Award under the Plan.  The Company would not have granted the Option to
Grantee without Grantee’s entering into or reaffirming the Nonsolicitation Agreement.

7. Transferability

The Option may not be transferred, assigned or pledged (whether by operation of law or otherwise), except (i) as provided by will or the

applicable laws of intestacy or (ii) in accordance with Section 5.5 of the Plan. The Option shall not be subject to execution, attachment or
similar process.

8. Change of Control

Notwithstanding anything in this Agreement to the contrary, the provisions of Article 8, as amended, of the Plan will govern in the

event of a Change of Control or other corporate event subject to Article 8.

9. Interpretation

This Agreement and Option are subject to the terms of the Plan, as the Plan may be amended. No amendment of the Plan after the Grant

Date shall adversely affect Grantee’s rights in respect of the Option without Grantee’s consent, except (i) to the extent that the Company
determines in its sole discretion that such amendment is necessary or appropriate to comply with applicable law, including but not limited to
section 409A of the Code, and (ii) as provided in Article 8, as amended, of the Plan with respect to a Change of Control or other corporate
event.

If there is a conflict or inconsistency between this Agreement and the Plan, the terms of the Plan shall control. The Committee’s

interpretation of this Agreement and the Plan shall be final and binding.

10. No Right to Employment

Nothing in this Agreement shall be considered to confer on Grantee any right to continue to be employed by the Company or a

Subsidiary or to limit the right of the Company or a Subsidiary to terminate such employment.

11. No Stockholder Rights

Grantee shall not have any rights as a stockholder of the Company in respect of any of the Option Shares unless and until Option Shares

are issued to Grantee following his or her exercise of the Option.

12. Governing Law

This Agreement shall be governed in accordance with the laws of the State of Delaware.

3

13. Binding Effect

This Agreement shall be binding on the Company and its successors and on Grantee and Grantee’s heirs, legatees and legal

representatives.

14. Effective Date

This Agreement shall not become effective until Grantee’s acceptance of this Agreement and the acceptance or reaffirmation of the

Nonsolicitation Agreement. Upon Grantee’s acceptance of this Agreement and the acceptance or reaffirmation of the Nonsolicitation
Agreement, this Agreement shall become effective, retroactive to the Grant Date, without the necessity of further action by either the Company
or Grantee. Notwithstanding the foregoing, the effectiveness of the Agreement is not conditional on the acceptance or reaffirmation of the
Nonsolicitation Agreement if Grantee is an Outside Director.

[Signature page follows.]

4

The Joint Corp.

By     
         Peter D. Holt
         President & Chief Executive Officer

Acceptance by Grantee

I accept this Stock Option Agreement and agree to be bound by all of itsj terms. I acknowledge receipt of a copy of the Plan and, unless

I am an Outside Director, I (i) agree to enter into the Nonsolicitation Agreement, a copy of which I acknowledge receipt, if I have not
previously entered into such agreement in connection with the receipt of an Award under the Plan or (ii) reaffirm the Nonsolicitation
Agreement that I have previously entered into in connection with the receipt of an Award under the Plan.

[[FIRSTNAME]] [[MIDDLENAME]] [[LASTNAME]]

Grantee’s address:

         [[RESADDR1]] [[RESADDR2]] [[RESADDR3]]

         [[RESCITY]], [[RESSTATEORPROV]] [[RESPOSTALCODE]]

[[RESCOUNTRY]]

5

            
Exhibit 10.16

[[FIRSTNAME]] [[MIDDLENAME]] [[LASTNAME]]

Restricted Stock Award

(The Joint Corp. Amended and Restated 2014 Incentive Stock Plan)

Subject to the following terms, The Joint Corp., a Delaware corporation (the Company), grants to the following employee of the
Company (Grantee), as of the following grant date (the Grant Date), the following number of restricted shares (the Restricted Shares),
which will become vested in accordance with the following vesting schedule, subject to expiration prior to vesting in accordance with the terms
of this Award:

        Grantee: [[FIRSTNAME]] [[MIDDLENAME]] [[LASTNAME]]

        Grant Date: [[GRANTDATE]]

        Number of
Restricted Shares: [[SHARESGRANTED]]

        Vesting Schedule: [[VESTINGTEMPLATEDESC]]

        Terms of Award 
1. Plan

This Award has been granted under The Joint Corp. Amended and Restated 2014 Incentive Stock Plan  (the Plan), which is incorporated in

this Award by reference. Capitalized terms used in this Award without being defined (for example, the term “Committee”) have the same
meanings that they have in the Plan.

2. Vesting

Any unvested portion of the Restricted Shares shall lapse and be cancelled on Grantee’s Termination Date unless Grantee’s
Termination occurs by reason of his or her death, in which case the Restricted Shares shall become fully vested as of Grantee’s Termination
Date.

3. Book Entry Registration

As soon as practicable following the Award, the Restricted Shares shall be registered in Grantee’s name in book-entry form in the

records of the Company’s transfer agent. Each book entry evidencing Restricted Shares shall reflect that such shares are subject to the
restrictions of the Award and the Plan. At any time, the Company may require Grantee to execute and return to the Company an instruction
letter providing for the transfer to the Company, without further action, of all or any portion of the Restricted Shares that are or may become
forfeited in

accordance with the Award (but such letter shall not be regarded as a condition to the transfer of Restricted Shares from Grantee to the
Company upon such forfeiture). Upon vesting of any portion of the Restricted Shares and satisfaction of any other conditions required by the
Plan or this Award, the Company, at Grantee’s option, shall (i) issue and deliver to the Grantee a stock certificate in the Grantee name
representing those vested Restricted Shares on the Company’s stock records or (ii) remove the notations on the book entry registrations with
respect to those shares and, upon Grantee’s request, shall electronically deliver such shares to a brokerage account designated by Grantee.

4. Rights as a Stockholder

Except as otherwise provided in this Award, Grantee shall have, with respect to all of the Restricted Shares, whether vested or unvested,
all of the rights of a holder of shares of common stock of the Company, including without limitation (i) the right to vote such Restricted Shares,
(ii) the right to receive dividends, if any, as may be declared on the Restricted Shares from time to time, and (iii) the rights available to all
holders of shares of common stock of the Company upon any merger, consolidation, reorganization, liquidation or dissolution, stock split-up,
stock dividend or recapitalization undertaken by the Company; provided, however, that all of such rights shall be subject to the terms,
provisions, conditions and restrictions set forth in this Agreement (including without limitation conditions under which all such rights shall be
forfeited). Dividends or other distributions paid on unvested Restricted Shares will be held by the Company and transferred to the Grantee,
without interest, as and when the Restricted Shares become vested (or within a reasonable time thereafter). Dividends or other distributions
paid on unvested Restricted Shares that are forfeited shall be forfeited.

5. Tax Liability

Unless Grantee has made a timely election under section 83(b) of the Code to be taxed as of the Grant Date rather than as the Restricted

Shares become vested, the Company shall have the right, upon the vesting of any Restricted Shares, to deduct or withhold, or require Grantee
to remit to the Company, an amount sufficient to satisfy the federal, state, local and other taxes (including Grantee’s FICA obligation) that the
Company is required to withhold by reason of such vesting.

6. Confidentiality and Nonsolicitation Agreement– Not Applicable if Grantee is an Outside Director

This Award and the grant of the Restricted Shares are subject to Grantee’s (i) entering into the confidentiality and nonsolicitation
agreement which has been provided to Grantee if Grantee has not previously entered into such agreement in connection with Grantee’s receipt
of an Award under the Plan (the Nonsolicitation Agreement) or (ii) Grantee’s reaffirmation of the Nonsolicitation Agreement that Grantee
previously entered into in connection with Grantee’s receipt of an Award under the Plan.  The Company would not have granted the Award to
Grantee without Grantee’s entering into or reaffirming the Nonsolicitation Agreement.

7. Transferability

2

Any unvested portion of the Restricted Shares may not be sold, transferred, assigned or pledged (whether by operation of law or

otherwise), except as provided by will or the applicable intestacy laws, and shall not be subject to execution, attachment or similar process.
Once vested, any sale, transfer, assignment or pledge of the Restricted Shares is subject to the restrictions on transfer imposed by any
applicable state and federal securities laws.

8. Change of Control

Notwithstanding anything in this Agreement to the contrary, the provisions of Article 8, as amended, of the Plan will govern in the

event of a Change of Control or other corporate event subject to Article 8.

9. Interpretation

This Agreement and Award are subject to the terms of the Plan, as the Plan may be amended. No amendment of the Plan after the Grant

Date shall adversely affect Grantee’s rights in respect of the Award without Grantee’s consent, except (i) to the extent that the Company
determines in its sole discretion that such amendment is necessary or appropriate to comply with applicable law, including but not limited to
section 409A of the Code, and (ii) as provided in Article 8, as amended, of the Plan with respect to a Change of Control or other corporate
event.

If there is a conflict or inconsistency between this Agreement and the Plan, the terms of the Plan shall control. The Committee’s

interpretation of this Agreement and the Plan shall be final and binding.

10. No Right to Continued Employment

Nothing in this Award shall be considered to confer on Grantee any right to continue in the employ of the Company or a Subsidiary or

to limit the right of the Company or a Subsidiary to terminate Grantee’s employment.

11. Governing Law

This Award shall be governed in accordance with the laws of the State of Delaware.

12. Binding Effect

This Award shall be binding on the Company and Grantee and on Grantee’s heirs, legatees and legal representatives.

13. Effective Date

This Award shall not become effective until Grantee’s acceptance of this Award and the acceptance or reaffirmation of the

Nonsolicitation Agreement. Upon Grantee’s acceptance of this Award and the acceptance or reaffirmation of the Nonsolicitation Agreement,
this Award shall become effective, retroactive to the Grant Date, without the necessity of further action by either the Company or Grantee.
Notwithstanding the foregoing, the effectiveness of the Agreement is not conditional on the acceptance or reaffirmation of the Nonsolicitation
Agreement if Grantee is an Outside Director.

3

[Signature page follows.]

4

The Joint Corp.

By     
         Peter D. Holt
         President & Chief Executive Officer

Acceptance by Grantee

I accept this Restricted Shares Award and agree to be bound by all of its terms. I acknowledge receipt of a copy of the Plan, and, unless

I am an Outside Director, I (i) agree to enter into the Nonsolicitation Agreement, a copy of which I acknowledge receipt, if I have not
previously entered into such agreement in connection with the receipt of an Award under the Plan or (ii) reaffirm the Nonsolicitation
Agreement that I have previously entered into in connection with the receipt of an Award under the Plan.

[[FIRSTNAME]] [[MIDDLENAME]] [[LASTNAME]]

Grantee’s address:

         [[RESADDR1]] [[RESADDR2]] [[RESADDR3]]

         [[RESCITY]], [[RESSTATEORPROV]] [[RESPOSTALCODE]]

[[RESCOUNTRY]]

5

            
Exhibit 10.20

OFFICE LEASE AGREEMENT

FOR

TERRA VERDE AT SCOTTSDALE LANDING

TERRA VERDE OWNER LLC, a Delaware limited liability company

as Landlord

and

THE JOINT CORP., a Delaware corporation

as Tenant

Dated: May 17, 2019 (to be completed by Landlord upon Landlord’s execution of this Lease)

4824-0900-0329v5/27933-0139

                    
                    
THIS OFFICE LEASE AGREEMENT is made and entered into as of the  Effective  Date  by  and  between  TERRA  VERDE  OWNER  LLC,  a

Delaware limited liability company, as Landlord, and THE JOINT CORP., a Delaware corporation, as Tenant or the “Named Tenant”.

ARTICLE 1. BASIC LEASE PROVISIONS AND CERTAIN DEFINED TERMS

OFFICE LEASE AGREEMENT

a. Effective Date:

b. Landlord:

c. Landlord’s Notice Address:

May 17, 2019 (to be completed by Landlord upon Landlord’s execution of
this Lease)

TERRA VERDE OWNER LLC, a Delaware limited liability company

c/o Wentworth Property Company802 North 3 rd AvenuePhoenix, Arizona
85003Attn: James R. Wentworth/Tim Chester

With a copy to:Northwood Investors LLC
11355 W. Olympic Boulevard
Los Angeles, California 90064
Attn: Brady Thurman

And to:

Mast Law Firm, P.C.
2415 East Camelback Road, Suite 455
Phoenix, Arizona 85016
Attn: Trevor H. Chait

TERRA VERDE OWNER
P.O. Box 98819
Las Vegas, Nevada 89193-8819

d. Landlord’s Address for Payment of Rent:

e. Tenant:

f. Tenant’s Notice Address:

g. Building:

h. Premises:

THE JOINT CORP., a Delaware corporation

16767 N. Perimeter Center Drive, Scottsdale, Arizona, 85260

The building commonly known as Terra Verde at Scottsdale Landing
located at 16767 N. Perimeter Center Drive, Scottsdale, Arizona, 85260;
where the context so requires, and whether so expressly provided in this
Lease, the “Building” shall include the land on which it is located

Approximately 13,551 rentable square feet located on the first (1st) floor of
the  Building  and  currently  known  as  Suite  110,  as  outlined  on  the  floor
plan attached as Exhibit “A” hereto

i. Rentable Area of Building:

180,332 rentable square feet

j. Tenant’s Pro Rata Share of the Building

(“Tenant’s Pro Rata Share”):

7.51%

k. Permitted Use:

l. Lease Term:

m. Commencement Date:

n. Base Monthly Rent:

General office

Seventy-two (72) months, plus the remainder of the calendar month in
which the Commencement Date occurs if the Commencement Date occurs
on a date other than the first day of a calendar month

The  date  that  is  the  earliest  of  (a)  the  date  on  which  the  Tenant
Improvements  (as  defined  in  the  Work  Letter  attached  hereto  as Exhibit
“B”  (the  “Work  Letter”))  are  substantially  completed  (as  defined  in  the
Work  Letter),  (b)  the  date  that  is  two  hundred  ten  (210)  days  from  the
Effective  Date  (the  “Outside  Commencement  Date”),  and  (c)  the  date  on
which Tenant begins to conduct its business from the Premises

o.

Period(months)

Annual Rental Rate*

Base Monthly Rent

Months 01 – 12**

$30.00 per rentable square foot

Months 13 - 24

$30.75 per rentable square foot

$33,877.50

$34,724.44

Months 25 - 36

Months 37 - 48

Months 49 - 60

Months 61 - 72

$31.52 per rentable square foot

$32.31 per rentable square foot

$33.12 per rentable square foot

$33.95 per rentable square foot

$35,593.96

$36,486.07

$37,400.76

$38,338.04

p. *The foregoing Base Monthly Rent does not include Additional Rent (as hereinafter defined) or rental, excise, sales, or
transaction privilege taxes imposed by any taxing authority upon Landlord or its receipt of any amounts paid by Tenant
pursuant to this Lease, including without limitation on parking charges, all of which are payable by Tenant.

**Notwithstanding  the  foregoing,  provided  there  is  no  Event  of  Default  (as  hereinafter  defined)  under  this  Lease,
Landlord  hereby  agrees  to  abate  Tenant’s  obligation  to  pay  Base  Monthly  Rent  for  the  first  six  (6)  months  (the
“Abatement Period”) after the Commencement Date (as hereinafter defined) (such total amount of abated Base Monthly
Rent,  in  the  amount  of  $203,265.00,  being  hereinafter  referred  to  as  the  “Abated Amount”). During  such  Abatement
Period, Tenant will still be responsible for the payment of all other obligations under this Lease. Tenant  acknowledges
that any Event of Default by Tenant under this Lease will cause Landlord to incur costs not contemplated in this Lease,
the  exact  amount  of  such  costs  being  extremely  difficult  and  impracticable  to  ascertain. Therefore,  should  an  Event  of
Default exist at any time during the Lease Term, and as a result thereof Landlord terminates this Lease, then the total
unamortized sum of such Abated Amount (amortized on a straight line basis over the Lease Term at eight percent (8%)
annual interest) so conditionally excused shall become immediately due and payable by Tenant to Landlord; provided,
however,  Tenant  acknowledges  and  agrees  that  nothing  herein  is  intended  to  limit  any  other  remedies  available  to
Landlord under this Lease, at law or in equity if there is an Event of Default. The right to the Abated Amount shall be
personal  to  the  Named  Tenant  and  its  Permitted  Transferee  (as  hereinafter  defined)  and  is  only  be  applicable  to  the
Named Tenant and its Permitted Transferee and not to any assignee, sublessee or other transferee of the Named Tenant’s
interest in the Lease.

Further notwithstanding the foregoing, provided there is no Event of Default under this Lease, Landlord hereby agrees
that Tenant shall only be obligated to pay Base Monthly Rent to Landlord on 11,500 rentable square feet of the Premises
from the expiration of the Abatement Period until December 31, 2020 (the “Reduced Amount Period”); the difference
between the full amount of Base Monthly Rent payable by Tenant during the Reduced Amount Period and the reduced
amount  of  Base  Monthly  Rent  payable  by  Tenant  during  the  Reduced  Amount  Period  pursuant  to  the  foregoing  is
hereinafter referred to as the “Reduced Amount”). During the Reduced Amount Period, Tenant will still be responsible
for  the  payment  of  all  other  obligations  under  this  Lease. Tenant  acknowledges  that  any  Event  of  Default  by  Tenant
under this Lease will cause Landlord to incur costs not contemplated in this Lease, the exact amount of such costs being
extremely  difficult  and  impracticable  to  ascertain. Therefore,  should  an  Event  of  Default  exist  at  any  time  during  the
Lease  Term,  and  as  a  result  thereof  Landlord  terminates  this  Lease,  then  the  total  unamortized  sum  of  the  Reduced
Amount (amortized on a straight line basis over the Lease Term at eight percent (8%) annual interest) so conditionally
excused shall become immediately due and payable by Tenant to Landlord; provided, however, Tenant acknowledges and
agrees  that  nothing  herein  is  intended  to  limit  any  other  remedies  available  to  Landlord  under  this  Lease,  at  law  or  in
equity if there is an Event of Default. The right to the Reduced Amount shall be personal to the Named Tenant and its
Permitted Transferee and is only be applicable to the Named Tenant and its Permitted Transferee and not to any assignee,
sublessee or other transferee of the Named Tenant’s interest in the Lease.

q. Security Deposit:

r. Base Year:

s. Tenant Improvements:

t. Building Hours:

u. Parking:

v. Landlord’s Broker:

w. Tenant’s Broker:

x. Guarantor(s):
y. Mortgagee:

$33,877.50. Within ten (10) days after the parties’ full execution and
delivery of this Lease, Landlord shall refund to Tenant the sum of
$41,122.50, representing the difference between $75,000.00 (which amount
Landlord in currently holding pursuant to the existing Office Lease
Agreement between Landlord and Tenant dated September 17, 2013 (the
“Existing Lease”), which Existing Lease pertains to Suite 240 in the
Building (the “Existing Premises) and which Existing Lease is scheduled to
expire on July 31, 2019), and the amount of the Security Deposit required
hereunder.

2019

See Work Letter

8:00 a.m. to 6:00 p.m., Monday through Friday and 8:00 a.m. to 1:00 p.m.
on Saturday, excluding recognized federal, state or local holidays

See Article 12

Cushman & Wakefield (Mike Beall/Sean Spellman/Christopher S. Walker)

Cresa (Mike Gordon)

None

Western Alliance BankOne East Washington Street, 14 th FloorPhoenix,
Arizona 85004Attn: Ericka Deneke LeMaster

z. Managing Agent:

aa.

Wentworth Management Company2701 East Camelback Road, Suite
185Phoenix, Arizona 85016Attn: Sheryl Hays

ARTICLE 2. DEMISE AND POSSESSION

a.​

Landlord leases to Tenant and Tenant leases from Landlord the Premises for the Lease Term.  The Premises shall have an upper boundary
of the underside of the floor slab immediately above the Premises and a lower boundary of the unfinished upper surface of the floor slab upon which the
Premises are situated. The Premises are part of the Building.

b.​

Landlord and Tenant agree that for all purposes under this Lease including, without limitation, calculating Base Monthly Rent, Additional

Rent, Tenant’s Pro Rata Share, and the Building’s Pro Rata Share:

        1
4824-0900-0329v5/27933-0139

(i) the Premises will be deemed to contain a rentable area comprising the number of square feet designated in  Article 1, (ii) the Building will be deemed
to  contain  a  rentable  area  comprising  the  number  of  square  feet  designated  in Article  1,  and  (iii)  the  square  footages  referenced  in  (i)  and  (ii)
immediately  above  are  stipulated  amounts  based  on  Landlord’s  method  of  determining  such  square  footage  together  with  a  load  factor  and  other
considerations.

c.​

Subject  to  the  rights  of  Pulte  Home  Company,  a  Michigan  limited  liability  company,  with  respect  to  the  ROFR  Available  Space  (as
hereinafter defined) in effect as of the Effective Date, whose rights are superior to the rights granted to Tenant herein, and provided that (i) no Event of
Default exists under this Lease as of the date of exercise and (ii) Tenant occupies the entire Premises as of the date Landlord is otherwise obligated to
deliver  the  ROFR  Notice  (as  hereinafter  defined),  Tenant  shall  have  an  ongoing  right  of  first  refusal  (the  “ROFR”)  on  the  space  that  is  depicted  on
Exhibit “F” attached hereto (the “ROFR Available Space”) for which any third-party makes a bona fide offer to Landlord that Landlord is willing to
accept (an “Offer”). Upon Landlord’s receipt of an Offer, Landlord shall promptly deliver notice thereof, in writing, to Tenant (a “ROFR Notice”). The
ROFR Notice shall contain in reasonable detail all of the material terms of such Offer (including, but not limited to, square footage, rental rate, base year,
tenant improvement and other allowances, rent concessions and abatements and other financial inducements, included parking spaces and lease term).
Upon Tenant’s receipt of a ROFR Notice, Tenant shall, within fifteen (15) days following such receipt, deliver to Landlord a written notice (a “ROFR
Reply Notice”) stating whether or not it elects to exercise the ROFR with respect to the space identified in the ROFR Notice and that consists of or
includes all or a portion of the ROFR Available Space (the “ROFR Space”), on the same terms and conditions stated in the Offer; provided, however,
that the term of Tenant’s lease of the Premises and the ROFR Space shall be coterminous and shall be for a minimum of five (5) years, and, in that regard
(A)  if  the  Lease  Term  for  the  Premises  is  extended  as  a  result  of  Tenant’s  exercise  of  the  ROFR,  Base  Monthly  Rent  for  the  Premises  during  the
extended Lease Term shall be the same on a per rentable square foot basis as the base monthly rent schedule applicable to the ROFR Space (as such
schedule  is  set  forth  in  the  Offer),  and  any  tenant  improvement  allowance,  free  rent  and/or  other  lease  concessions  contained  in  the  Offer  shall  be
amortized over the remaining Lease Term (as extended), (B) if the term for the ROFR Space is extended as a result of Tenant’s exercise of the ROFR,
Base Monthly Rent for the ROFR Space during the extended ROFR Space term shall be the same on a per square foot basis as the Base Monthly Rent
schedule  applicable  to  the  Premises,  and  any  tenant  improvement  allowance,  free  rent  and/or  other  lease  concessions  contained  in  the  Offer  shall  be
amortized  over  the  remaining  extended  ROFR  Space  term,  and  (C)  if  both  the  Lease  Term  for  the  Premises  and  the  term  for  the  ROFR  Space  are
extended as a result of Tenant’s exercise of the ROFR, Base Monthly Rent for both the Premises and the ROFR Space during the extended Lease Term
and extended ROFR Space term shall increase 2.5% annually, and any tenant improvement allowance, free rent and/or other lease concessions contained
in the Offer shall be amortized over the remaining extended Lease Term and extended ROFR Space term. Tenant’s ROFR Reply Notice shall be binding
on and irrevocable by Tenant. Within ten (10) business days of Tenant’s timely issuance of a ROFR Reply Notice, the parties shall use good faith efforts
to execute an appropriate amendment to this Lease regarding the terms of this Lease of the ROFR Space. If Tenant does not timely deliver its ROFR
Reply  Notice  or  if  the  parties,  despite  good  faith  efforts,  are  unable  to  timely  reach  agreement  on  an  appropriate  amendment  after  Tenant’s  timely
issuance of a ROFR Reply Notice, Landlord shall be free to lease such ROFR Space to the third-party upon the terms and conditions stated in the ROFR
Notice. If (1) Tenant does not timely deliver its ROFR Reply Notice or if the parties, despite good faith efforts, are unable to timely reach agreement on
an appropriate amendment after Tenant’s timely issuance of a ROFR Reply Notice, and (2) Landlord enters into a lease with the third-party on the terms
specified  in  the  ROFR  Notice,  Tenant’s  right  of  first  refusal  shall  not  apply  to  any  subsequent  amendment  of  such  lease.  If  (1)  Landlord  delivers  to
Tenant a ROFR Notice that pertains to less than all of the ROFR Available Space and (2) Landlord enters into a lease with Tenant or the prospective
lessee on the terms described in the ROFR Notice, Tenant’s ROFR shall continue in effect with respect to the remaining ROFR Available Space.  If the
ROFR Space identified in any ROFR Notice includes space that is not part of the ROFR Available Space, Tenant’s acceptance of Landlord’s offer in the
ROFR Notice shall require Tenant to enter into a lease for all of the ROFR Space identified in the ROFR Notice. The

        2
4824-0900-0329v5/27933-0139

ROFR is personal to the Named Tenant and may not be assigned, transferred or conveyed to any party, except in connection with a permitted transfer of
this Lease pursuant to Article 23.

ARTICLE 3. LEASE TERM

a.​

b.​

Except as otherwise provided in this Lease, the Lease Term shall be for the period set forth in  Article 1.

Landlord  leases  the  Premises  to  Tenant,  and  Tenant  leases  the  Premises  from  Landlord,  for  the  Lease  Term.  The  Lease  Term  shall

commence on the Commencement Date.

c.​

Landlord shall tender possession of the Premises in its “as-is”, “where-as” condition to Tenant within two (2) business days following the
Effective Date. Except as otherwise expressly provided in this Lease, all provisions of this Lease shall be in effect between the Effective Date and the
Commencement Date; provided, however, that Tenant’s use and occupancy of the Existing Premises shall be governed by and subject to the Existing
Lease until the expiration thereof. By taking possession of the Premises, Tenant acknowledges that, except as otherwise agreed herein by Landlord, the
Premises are in good order and satisfactory condition, that there are no representations or warranties by Landlord regarding the condition of the Premises
or the Building, and that Tenant has examined and accepts the Premises in its present “as-is”, “where-as” condition and configuration. If  Landlord  is
unable to timely tender possession of the Premises to Tenant for any reason whatsoever, Landlord shall not be liable to Tenant for any damages or losses
resulting therefrom and this Lease shall continue in full force and effect, except that, unless the delay in the tender of possession is the result of delays
caused by Tenant or any Tenant Party (as hereinafter defined), the Outside Commencement Date shall be delayed on a day-for-day basis for each day
resulting from such delay in the tender of possession of the Premises to Tenant, and provided further that if, for any reason, the delivery of possession of
the Premises has not occurred by the date that is thirty (30) days following the Effective Date, then Tenant may, by written notice to Landlord, terminate
this Lease.

d.​

On or about the Commencement Date, Landlord may prepare and deliver to Tenant a commencement date notice in the form of  Exhibit “C”

attached  hereto  (the  “Commencement  Date  Notice”),  which  Tenant  agrees  to  execute  and  return  to  Landlord  within  ten  (10)  days  of  receipt  thereof.
Tenant’s failure to sign the Commencement Date Notice and return it to Landlord as provided above shall be deemed to be Tenant’s acceptance of all the
terms in the Commencement Date Notice and shall not affect the validity of the Commencement Date or this Lease.

e.​

Provided  no  Event  of  Default  exists  under  this  Lease  as  of  the  date  of  exercise  of  the  Renewal  Option  or  as  of  the  Renewal  Term
Commencement Date, Tenant shall have one (1) option to renew this Lease (the “Renewal Option”) for the entire Premises for a period of five (5) years
(the “Renewal Term”) commencing on the first day following the expiration of the initial Lease Term (the “Renewal Term Commencement Date”).  The
Renewal Option is exercisable only by Tenant giving written notice thereof (“Renewal Notice”) to Landlord of its exercise of a Renewal Option at least
nine (9) months prior to the expiration of the initial Lease Term.

i..The Base Monthly Rent payable hereunder for the Premises during the Renewal Term shall be adjusted to the Fair Market Rental Rate as of the
applicable Renewal Term Commencement Date determined as follows:

(1) Landlord shall give Tenant written notice of Landlord’s determination of the Fair Market Rental Rate for the Renewal Term
(“Landlord’s  Statement”)  within  thirty  (30)  days  after  Landlord’s  receipt  of  the  Renewal  Notice.  Within  sixty  (60)  days  after  Tenant’s
receipt of Landlord’s Statement, Tenant shall give Landlord written notice of its election to either (a) accept the Fair Market Rental Rate
set  forth  in  Landlord’s  Statement  or  (b)  reject  Landlord’s  Statement  and  request  that  the  Fair  Market  Rental  Rate  be  determined  by
arbitration pursuant to Section 3.5.1(2). If Tenant fails to timely give Landlord notice of its rejection of Landlord’s

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Statement and request that the Fair Market Rental Rate be determined by arbitration pursuant to  Section 3.5.1(2), then Tenant’s Renewal
Notice shall be deemed revoked and of no further force or effect.

(2) If Tenant gives Landlord notice that it elects arbitration pursuant to  Section 3.5.1(1), then, in order to determine the Fair Market

Rental Rate for the Renewal Term, Landlord and Tenant, within fifteen (15) days after Landlord’s receipt of Tenant’s written notice of
election to arbitrate, shall each simultaneously submit to the other in writing its good faith estimate of the Fair Market Rental Rate (“Good
Faith  Estimates”). If the higher of the Good Faith Estimates is not more than one hundred and five percent (105%) of the lower of the
Good Faith Estimates, the Fair Market Rental Rate in question shall be deemed to be the average of the submitted rates. If otherwise, then
the rate shall be set by arbitration to be held in Phoenix, Arizona, in accordance with the Real Estate Valuation Arbitration Rules of the
American Arbitration Association, except that the arbitration shall be conducted by a single arbitrator selected as follows.  Within five (5)
business days after the simultaneous submittal by Landlord and Tenant of their respective Good Faith Estimates, each shall designate a
recognized  and  independent  real  estate  expert  or  broker  who  shall  have  at  least  ten  years  recent  experience  in  the  valuation  of  rental
properties similar to and in the vicinity of the Building and Project, which expert or broker shall not be an affiliate of Tenant or Landlord.
The  two  individuals  so  designated  shall,  within  ten  (10)  business  days  after  the  last  of  them  is  designated,  appoint  a  third  independent
expert or broker possessing the aforesaid qualifications to be the single arbitrator. The third arbitrator so selected shall, alone, pick one of
the  two  Good  Faith  Estimates,  being  the  Good  Faith  Estimate  which  is  closer  to  the  Fair  Market  Rental  Rate  as  determined  by  the
arbitrator using the definition set forth in Section 3.5.4, and such arbitrator shall be limited to the determination of the Fair Market Rental
Rate and shall have no right to modify the terms or conditions of this Lease or to select any rate other than one of the two Good Faith
Estimates  submitted. The parties agree to be bound by the decision of the arbitrator, which shall be final and non-appealable, and shall
share  equally  the  costs  of  arbitration,  and  judgment  upon  the  award  rendered  by  the  arbitrator  may  be  entered  in  any  court  having
jurisdiction thereof.

ii.​.​During the Renewal Term, Tenant shall pay Additional Rent in accordance with the provisions of  Article 5.

iii.. The Renewal Option is personal to the Named Tenant and may not be assigned, transferred or conveyed to any party, except in connection
with a permitted transfer of this Lease pursuant to Article 23; provided, however, that if Tenant executes a Transfer that is approved by Landlord
and  Tenant  remains  liable  for  all  obligations  hereunder  throughout  the  Renewal  Term,  then  Tenant  (but  not  such  assignee  or  subtenant)  may
exercise the Renewal Option.

3.5.4 Fair Market Rental Rate.  Subject  to Section 3.5.1,  the  phrase  “Fair  Market  Rental  Rate”  shall  mean  the  fair  market  value  annual
rental rate that a comparable tenant would pay and a comparable landlord would accept in an arm’s length transaction for comparable space, for
delivery on or about the applicable delivery or effective date, for a comparable use in comparable projects in the Scottsdale, Arizona area.

a.​

Subject  to  the  abatement  of  Base  Monthly  Rent  as  provided  in  Article 1,  on  the  first  day  of  every  calendar  month  of  the  Lease  Term
commencing on the Commencement Date, Tenant will pay Rent, without deduction, offset, prior notice or demand, at the place designated by Landlord.
Notwithstanding the

ARTICLE 4. RENT

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foregoing, an amount equal to one rent paying full month of Base Monthly Rent minus the Reduced Amount (applicable to the seventh (7 th) month of the
Lease Term) is due and payable upon execution of this Lease. Rent for the month in which the Commencement Date occurs, the Lease Term expires, or
the Rent adjusts, if other than the first or last day of the month, shall be prorated on a per diem basis. Rent shall include any municipal, county, state, or
federal excise tax, sales tax, use tax, transaction privilege tax, gross proceeds tax, rent tax, or like tax now or hereafter levied or imposed against, or on
account of any amounts payable under this Lease by Tenant or the receipt thereof by Landlord (but excluding income, capital levy, franchise, capital
stock, gift, estate or inheritance taxes).

b.​

All payments of Rent shall be in lawful money of the United States of America by good and sufficient check or by other means (such as

automatic debit or electronic transfer) acceptable to Landlord.

c.​

The obligation of Tenant to pay Rent shall be independent of every other obligation contained in this Lease, and Tenant shall not be entitled

to an offset against Rent for any amounts due or to become due from Landlord.

d.​

Notwithstanding any practice of Landlord from time to time of issuing to Tenant courtesy statements of setting forth Rent due, Tenant’s

obligation to pay Rent by its due date shall not be conditioned on Tenant’s receipt of any such statement.

e.​

Landlord’s acceptance of less than the correct amount of Rent shall be considered a payment on account of the earliest Rent due.

f.​

No payment by Tenant or receipt by Landlord of a lesser amount than the Rent then due shall be deemed to be other than on account of the
Rent, nor shall any endorsement or statement on any check or any letter accompanying any check or payment be deemed an accord and satisfaction, and
Landlord  may  accept  such  check  or  payment  without  prejudice  to  Landlord’s  right  to  recover  the  balance  of  such  Rent  or  pursue  any  other  remedy
provided in this Lease.

ARTICLE 5. ADDITIONAL RENT

a.​

All charges payable by Tenant under this Lease other than Base Monthly Rent are called and shall be deemed “Additional Rent.” Unless
this Lease provides otherwise, Additional Rent then due is to be paid together with the next installment of Base Monthly Rent. The term “Rent” as used
in this Lease shall mean Base Monthly Rent and Additional Rent.

b.​

Commencing on the first day following the one (1) year anniversary of the Commencement Date, Tenant shall pay, as Additional Rent,
Tenant’s  Pro  Rata  Share  of  the  amount,  if  any,  by  which  Expenses  (as  hereinafter  defined)  for  each  calendar  year  during  the  Lease  Term  exceed
Expenses during the Base Year (the “Expense Excess”).  If Expenses in any calendar year decrease below Expenses during the Base Year, Tenant’s Pro
Rata Share of Expenses for that calendar year shall be zero dollars ($0).

c.​

Landlord shall provide Tenant with a good faith estimate of the Expense Excess for each calendar year during the Lease Term after the
Base  Year.  On  or  before  the  first  day  of  each  calendar  month  during  the  Lease  Term  after  the  Base Year,  Tenant  shall  pay  to  Landlord  a  monthly
installment equal to one-twelfth (1/12) of Tenant’s Pro Rata Share of Landlord’s estimate of the Expense Excess. If Landlord determines at any time that
its good faith estimate of the Expense Excess was incorrect by a material amount, Landlord may provide Tenant with a revised estimate. After its receipt
of the revised estimate, Tenant’s monthly payments shall be based upon the revised estimate. If Landlord does not provide Tenant with an estimate of the
Expense Excess before the beginning of any calendar year, Tenant shall continue to pay monthly installments based on the previous year’s estimate(s)
until Landlord provides Tenant with the new estimate. Upon delivery of the new estimate, an adjustment shall be made for any month for which Tenant
paid  monthly  installments  based  on  the  previous  year’s  estimate(s). Any  overpayment  shall  be  credited  against  the  next  due  future  installment(s)  of
Additional Rent. Tenant shall pay Landlord the amount of any underpayment within thirty (30) days after

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receipt of the new estimate. The terms of the preceding sentence shall survive the expiration of the Lease Term or earlier termination of the Lease.

d.​

By  no  later  than April  30  of  each  calendar  year  (commencing  with  the  second  calendar  year  after  the  Base Year),  Landlord  shall  use
commercially  reasonable  efforts  to  furnish  Tenant  with  a  statement  of  the  actual  Expenses  and  Expense  Excess  for  the  prior  calendar  year.  If  the
estimated  Expense  Excess  for  the  prior  calendar  year  is  more  than  the  actual  Expense  Excess  for  the  prior  calendar  year,  Landlord  shall  apply  any
overpayment by Tenant against Additional Rent due or next becoming due, provided if the Lease Term expires or is otherwise terminated before the
determination of the overpayment, Landlord shall refund any overpayment to Tenant after first deducting any outstanding amount of Rent due. If  the
estimated Expense Excess for the prior calendar year is less than the actual Expense Excess for such prior calendar year, Tenant shall pay Landlord,
within thirty (30) days after Tenant’s receipt of the statement of actual Expenses, any underpayment for the prior calendar year.  Any delay or failure of
Landlord in (i) delivering any estimate or statement described in this Article 5 or (ii) computing or billing Tenant’s Pro Rata Share of Expense Excess
shall not constitute a waiver of Landlord’s right to require an increase in Additional Rent, or in any way impair the continuing obligations of Tenant
under this Article 5. In the event of any dispute as to any Expense Excess due under this Article 5, an officer of Tenant or Tenant’s lease administrator or
certified  public  accountant  whose  fee  is  not  contingent  on  the  outcome  of  the  audit  in  any  way  shall  have  the  right  after  reasonable  notice  and  at
reasonable  times,  but  not  more  than  once  each  calendar  year,  to  inspect  Landlord’s  accounting  records  at  Landlord’s  accounting  office.  If  after  such
inspection, Tenant still disputes such Expense Excess, upon Tenant’s written request therefor, a certification as to the proper amount of Expense Excess
payable  by  Tenant  shall  be  made  by  an  independent  certified  public  accountant  mutually  agreed  to  by  Landlord  and  Tenant.  If  Landlord  and  Tenant
cannot mutually agree to an independent certified public accountant, then the parties shall submit such dispute to the American Arbitration Association
to choose an independent certified public accountant to conduct the certification as to the proper amount of Tenant’s Pro Rata Share of Expense Excess
due  by  Tenant  for  the  period  in  question. Such  certification  shall  be  final  and  conclusive  as  to  all  parties. If  the  certification  reflects  that  Tenant  has
overpaid  Tenant’s  Pro  Rata  Share  of  Expense  Excess  for  the  period  in  question,  then  Landlord  shall  credit  such  excess  to  Tenant’s  next  payment  of
Expense Excess or, at the request of Tenant, promptly refund such excess to Tenant, and conversely, if Tenant has underpaid Tenant’s Pro Rata Share of
Expense  Excess,  Tenant  shall  promptly  pay  such  additional  Expense  Excess  to  Landlord. Tenant  agrees  to  pay  the  cost  of  such  certification  and  the
investigation with respect thereto unless it is determined that Landlord’s original statement was in error in Landlord’s favor by more than five percent
(5%),  in  which  event  Landlord  shall  pay  the  cost  of  the  certification  and  investigation. Tenant  waives  the  right  to  dispute  any  matter  relating  to  the
calculation of Expense Excess under this Article 5 if any claim or dispute is not asserted in writing to Landlord within one hundred and eighty (180) days
after delivery to Tenant of the original billing statement for the actual Expenses with respect thereto. The terms of this Section shall survive expiration of
the Lease Term or earlier termination of this Lease.

e.​

“Expenses” are all costs, fees and expenses paid, incurred or imposed by Landlord (whether directly or through Managing Agent or other
independent contractors) during each calendar year of the Lease Term in connection with the ownership, operation, maintenance, management, repair,
replacement and insurance of the Building (including in all cases the personal property used in connection therewith), including, but not limited to, the
following:

i.​.​All Landlord Services (as hereinafter defined) and other services performed by or on behalf of Landlord in or to the Building.

ii..All  utilities  for  the  Building,  including  but  not  limited  to  Electrical  Costs  (as  hereinafter  defined)  and  charges  for  water,  gas,  steam,  sewer,
heating, air-conditioning, ventilation, lighting, and waste disposal, related to the maintenance and/or operation of the Building. “Electrical Costs”
means: (a) charges paid by Landlord for electricity; and (b) costs incurred in connection with any energy management program for the Building,
minus any utility reimbursement received from tenants for after-hours air.

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iii..Labor costs, including, wages, salaries, social security and employment taxes, similar government charges, fringe benefits, medical and other
types  of  insurance,  uniforms,  training,  and  retirement  and  pension  plans  for  all  persons  who  perform  duties  in  connection  with  the  operation,
maintenance and repair of the Building. Following Tenant’s written request, Landlord agrees to supply to Tenant the proportionate breakdown and
back up documents illustrating the full percentage allocation of such salaries.

iv..Management fees, the rental value of any office space in the Building used as an office for the property manager of the Building or any portion
thereof, the cost of equipping and maintaining a management office, accounting and bookkeeping services, legal fees not attributable to leasing or
collection activity, clerical and supervisory staff, and other administrative costs. Landlord, by itself or through an affiliate, shall have the right to
directly perform or provide any services under this Lease (including management services), provided that the cost of any such services shall not
exceed the cost that would have been incurred had Landlord entered into an arms-length contract for such services with an unaffiliated entity of
comparable skill and experience.

v.​.​Taxes (as hereinafter defined).

vi.​.​All legal and accounting costs and fees for licenses and permits related to the ownership and operation of the Building.

vii..Premiums and deductibles paid by Landlord for insurance, including workers compensation, fire and extended coverage, casualty, earthquake,
general liability, rental loss, rent abatement, elevator, boiler and other insurance customarily carried from time to time by owners of comparable
office buildings.

viii..The  amortized  cost  of  capital  improvements  (as  distinguished  from  replacement  parts  or  components  installed  in  the  ordinary  course  of
business) that are made to the Building and that: (a) are performed primarily to reduce operating expense costs or otherwise improve the operating
efficiency  of  the  Building;  (b)  are  required  by  any  governmental  authority  (including  changes  in  the  Building  required  by  the Americans  with
Disabilities Act); (c) are required to comply with any laws that are enacted, or first interpreted to apply to the Building, after the Effective Date; or
(d) replace or repair existing Building equipment or components (including the roofs). The cost of such capital improvements shall be amortized
by Landlord over the useful life of such improvements or, with respect to improvements described in clause (a) above, the reasonably estimated
period of time that it takes for the cost savings resulting from a capital improvement to equal the total cost of the capital improvement, whichever
is  less. The amortized cost of such capital improvements may, at Landlord’s option, include actual or imputed interest at the rate that Landlord
would reasonably be required to pay to finance the cost of the capital improvement.

ix.​.​Intentionally omitted.

x..All  fees,  costs,  expenses  or  other  amounts  payable  by  Landlord  to  any  association  established  for  the  benefit  of  the  Building,  whether
separately or combined with other properties, including without limitation common area maintenance charges paid by Landlord for the Building
pursuant to any declaration of covenants, conditions and restrictions. In addition, if Landlord incurs other Expenses for the Building together with
one or more other buildings or properties, whether pursuant to a reciprocal easement agreement, common area agreement or otherwise, the shared
costs  and  expenses  shall  be  equitably  prorated  and  apportioned  between  the  Building  and  the  other  buildings  or  properties  as  determined  by
Landlord in its sole discretion.

xi..Any  parking  charges,  utility  surcharges,  occupancy  taxes  or  any  other  costs  resulting  from  statutes  or  regulations,  or  interpretations  thereof
enacted by any governmental authority in connection with the use or occupancy of the Building or any part thereof.

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As  used  herein,  “Expenses”  shall  not  include  the  cost  of  capital  improvements  (except  as  set  forth  above);  depreciation;  interest  (except  as  provided
above for the amortization of capital improvements); principal payments of mortgage and other non-operating debts of Landlord; the cost of repairs or
other  work  to  the  extent  Landlord  is  reimbursed  by  insurance  or  condemnation  proceeds;  costs  in  connection  with  leasing  space  in  the  Building,
including brokerage commissions, marketing and advertising costs; lease concessions, including rental abatements and construction allowances granted
to specific tenants; costs incurred in connection with the sale, financing or refinancing of the Building; fines, interest and penalties incurred by Landlord
due to the late payment of Expenses; organizational expenses associated with the creation and operation of the entity which constitutes Landlord; any
costs  paid  directly  by  Tenant  or  any  other  tenant  of  the  Building;  any  costs  or  expenses  (including  attorneys’  fees)  incurred  by  Landlord  in  the
negotiation  or  enforcement  of  any  other  lease  in  the  Building;  money  Landlord  must  pay  if  it  defaults  under  a  lease  or  other  agreement;  the  cost  of
containing,  removing  or  otherwise  remediating  any  contamination  of  any  portions  of  the  Building  or  other  environmental  liability  (including  any
expenses  of  removal  or  remediation  of  any  underground  storage  tank  on  the  Premises  or  the  Building);  any  excessive  amount  the  Landlord  pays  a
contractor or vendor because of a special relationship or not the result of competitive bidding; or any penalties or damages that Landlord pays to Tenant
under this Lease or to other tenants in the Building under their respective leases.

f.​

If there is a change in the rentable area of the Building or the Premises during the Lease Term, Tenant’s Pro Rata Share shall be adjusted
accordingly. The  rentable  square  footage  figures  set  forth  in  this  Lease  for  the  Premises  and  the  Building  are  approximate  and  may  be  subject  to
inaccuracy  or  future  change. No amount payable hereunder shall be adjusted due to any deviation in the actual rentable square footage figure for the
Premises from that set forth herein.

g.​

Notwithstanding anything to the contrary contained herein, Tenant shall not be obligated to pay for Controllable Expenses (as hereinafter
defined) in any full calendar year of the Lease Term after the Base Year to the extent that the amount of Tenant’s Pro Rata Share for such year exceeds
the Controllable Expense Cap (as hereinafter defined). The “Controllable Expense Cap” shall equal, for the year after the Base Year, one hundred five
percent (105%) of the Controllable Expenses for the Base Year, and the “Controllable Expense Cap” for each succeeding year shall equal one hundred
five percent (105%) of the Controllable Expense Cap for the prior calendar year. The Controllable Expenses Cap shall be calculated on a compounding,
cumulative and aggregate basis. “Controllable Expenses” means all Expenses other than Taxes, insurance expenses, utility expenses, any costs arising
out of any laws enacted or first enforced by any governmental agency having jurisdiction over the Project after the Commencement Date, or any other
costs beyond the reasonable control of Landlord.

h.​

Any Expenses attributable to a period that falls only partially within the Lease Term shall be prorated.

i.​

If the Building is not at least ninety-five percent (95%) occupied during any calendar year or if Landlord is not supplying services to at
least ninety-five percent (95%) of the total rentable area of the Building at any time during a calendar year, Expenses shall, at Landlord’s option, be
determined as if the Building had been ninety-five percent (95%) occupied and Landlord had been supplying services to ninety-five percent (95%) of the
rentable area of the Building during that calendar year. The extrapolation of Expenses under this Section shall be performed by appropriately adjusting
the cost of those components of Expenses that are impacted by changes in the occupancy of the Building. Notwithstanding the foregoing, in no event
shall Landlord retain more than the actual Expenses for the Building after the amount is determined and settled with tenants of the Building.

j.​

Any sum payable by Tenant which would not otherwise be due until after the date of the termination of this Lease shall, if the exact amount
is uncertain at the time that this Lease terminates, be paid by Tenant to Landlord upon such termination in an amount to be determined by Landlord, with
an adjustment to be made once the exact amount is known.

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ARTICLE 6. TAXES

a.​

“Taxes”  shall  mean: (a) all real estate taxes and other assessments on the Building, including, but not limited to, assessments for special
improvement districts and building improvement districts, taxes and assessments levied in substitution or supplementation in whole or in part of any such
taxes  and  assessments,  and  the  Building’s  share  of  any  real  estate  taxes  and  assessments  under  any  reciprocal  easement  agreement,  common  area
agreement or similar agreement as to the Building; (b) all personal property taxes for property that is owned by Landlord and used in connection with the
operation,  maintenance  and  repair  of  the  Building;  and  (c)  all  costs  and  fees  incurred  in  connection  with  seeking  reductions  in  any  tax  liabilities
described in (a) and (b) above, including, without limitation, any costs incurred by Landlord for compliance, review and appeal of tax liabilities. Taxes
shall not include any income, capital levy, franchise, capital stock, gift, estate or inheritance tax. If an assessment is payable in installments, Taxes for a
calendar year shall only include the amount of the installment and any interest due and payable during such calendar year. For all other real estate taxes,
Taxes for a calendar year shall include the amount accrued, assessed or otherwise imposed for that calendar year.  If a change in Taxes is obtained for
any  calendar  year  of  the  Lease  Term  during  which  Tenant  paid  Tenant’s  Pro  Rata  Share,  then  Taxes  for  that  year  will  be  retroactively  adjusted  and
Landlord shall provide Tenant with a credit, if any; or, if the foregoing adjustment results in an increase in the Taxes for such calendar year, then Tenant
shall pay Landlord the amount of Tenant’s Pro Rata Share of any such increase as Additional Rent within thirty (30) days after Tenant’s receipt of a
statement from Landlord.

b.​

In  addition  to  the  foregoing,  Tenant  will  be  liable  for  and  pay  before  delinquency  (a)  all  taxes  and  assessments  charged  against  trade
fixtures, furniture, furnishings, equipment or any other personal property belonging to Tenant and (b) any increase in the assessed value of the Building
based on the value of any such personal property (collectively, “Tenant’s Direct Tax Obligations”).  Tenant will make all necessary arrangements to have
Tenant’s Direct Tax Obligations billed separately to the extent possible.  If any of Tenant’s Direct Tax Obligations are taxed with the Building, Tenant
will  pay  Landlord  the  full  amount  of  such  taxes  immediately  upon  demand  by  Landlord,  notwithstanding  any  right  to  appeal  Tenant  may  have. The
provisions of the preceding sentence shall survive expiration of the Lease Term or earlier termination of this Lease.

ARTICLE 7. COMMON AREAS

a.​

“Common Areas” are defined as all areas and facilities outside the Premises and within the exterior boundary line of the Building (and the
land on which the Building is located) that are provided and designated by Landlord from time to time for the non-exclusive use of Landlord, Tenant and
other tenants of the Building and their respective employees, agents, customers and invitees. Common Areas include, but are not limited to, all of the
following, to the extent applicable and to the extent that the same are not designated by Landlord for the exclusive use of one or more tenants of the
Building: all parking areas, loading and unloading areas, trash areas, roadways, sidewalks, walkways, parkways, driveways, common corridors, lobby
areas, vending areas, cafeteria areas, gymnasium or workout facility areas, landscaped areas, public elevators, public stairways and public restrooms used
in common by tenants.

7.3 Subject to the Rules and Regulations (as hereinafter defined) and all of the terms and conditions of this Lease, Tenant and Tenant’s owners,
officers,  directors,  members,  managers,  partners,  trustees,  employees,  representatives,  shareholders,  affiliates,  advisors,  agents,  contractors,  vendors,
consultants, licensees, invitees, heirs, executors, administrators, customers, clients, assignees, sublessees, successors and assigns (collectively, “Tenant
Parties”) have the non-exclusive right (in common with any other person granted use by Landlord) to use the Common Areas during the Lease Term.

7.4  Landlord  shall  have  the  right,  from  time  to  time  and  in  its  sole  discretion,  to: (a)  make  changes  to  the  Building  and/or  Common Areas,
including, without limitation, changes in the location, size, shape and number of driveways, entrances, parking spaces, parking areas, ingress, egress,
direction of driveways,

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entrances, corridors, parking areas and walkways; (b) close temporarily any of the Building and/or Common Areas, so long as reasonable access to the
Premises  remains  available;  (c)  add  or  remove  buildings  in  and  improvements  to  Building  and/or  the  Common Areas,  including  without  limitation
construction of an above-grade parking facility; (d) use the Common Areas while engaged in making additional improvements, repairs or alterations to
the  Building  or  any  portion  thereof;  and  (e)  do  and  perform  any  other  acts  or  make  any  other  changes  in,  to,  or  with  respect  to,  the  Building  and/or
Common Areas as Landlord may, in the exercise of sound business judgment, deem to be appropriate; provided that none of the foregoing changes shall
(i) materially diminish the parking available to Tenant or Tenant’s use and enjoyment of the Common Areas, or (ii) materially increase Expenses.

a.​

Landlord agrees to furnish Tenant with the following services (“Landlord Services”), the costs and expenses attributable to which shall be

ARTICLE 8. SERVICES TO BE FURNISHED BY LANDLORD

included in the Expenses:

i.​.​Water service for use in the lavatories on each floor on which the Premises are located.

ii.​.​Heating, ventilating and air conditioning (“HVAC”) services in season during Building Hours as set forth in  Article 1, at such temperatures and
in such amounts as are standard for comparable buildings or as required by governmental authority. Tenant shall have the right to receive HVAC
service during hours other than Building Hours using a tenant override system. Tenant shall pay Landlord the standard charge for the additional
service as reasonably determined by Landlord from time to time, which as of the Effective Date is $6.00 per hour per zone.

iii.​.​Landlord’s Maintenance Obligations (as defined in Section 18.1 below).

iv.​.​Exterior painting and cleaning, including windows.

v..Janitor service for the Building not less than five (5) days per week, unless such week includes a legal holiday, and unless, with Landlord’s
consent, which Landlord may withhold in its sole and absolute discretion, Tenant separately contracts for such janitor services.

vi..If Tenant’s use, floor covering or other improvements require special services in excess of the standard services for the Building, Tenant shall
pay the additional cost attributable to such special services, including any reasonable and customary markup for profit or overhead.

vii.​.​Trash and debris removal related to the maintenance or operation of the Premises and the Building.

viii..Alarm  and  security  services  for  the  Building  as  are  customarily  provided  from  time  to  time  by  owners  of  comparable  office  buildings  in

Landlord’s sole reasonable discretion.

ix.​.​Elevator service for the Building.

x.​.​Electricity to the Premises for general office use, in accordance with and subject to the terms and conditions set forth herein.

xi.​.​Interior (Common Areas only) and exterior pest control.

xii..Such other services as Landlord reasonably determines are necessary or appropriate for the Premises and the Building (and the land on which
the Building is located).

b.​

Landlord’s failure to furnish, or any interruption or termination of services due to the application of laws, the failure of any equipment, the
performance of repairs, improvements or alterations, or the occurrence of any event or cause beyond the reasonable control of Landlord shall not render
Landlord liable to Tenant, constitute a constructive eviction of Tenant, give rise to an abatement of Rent, nor relieve Tenant from the obligation to fulfill
any covenant or agreement. In no event shall Landlord be liable to Tenant for any loss or

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damage,  including  without  limitation  the  loss  or  theft  of  any  equipment  or  other  property  belonging  to  Tenant  or  Tenant  Parties  arising  out  of  or  in
connection with the failure of any Landlord Services.

ARTICLE 9. SECURITY DEPOSIT

If an Event of Default occurs, Landlord may retain, use, or apply all or any part of the Security Deposit to compensate Landlord for any loss or
damage suffered as a result thereof, including, but not limited to, the payment of Rent and amounts Landlord is obligated or elects to spend as a result of
such  Event  of  Default. If  any  portion  of  the  Security  Deposit  is  so  retained,  used  or  applied,  Tenant,  upon  demand,  shall  deposit  with  Landlord  an
amount sufficient to restore the Security Deposit to the amount provided in Article 1. Landlord will not be required to keep the Security Deposit separate
from  its  general  funds,  and  Tenant  will  not  be  entitled  to  interest  thereon. Any  mortgagee  of  Landlord,  purchaser  of  the  Building  or  Premises,  or
beneficiary of a deed of trust shall be relieved and released from any obligation to return the Security Deposit in the event such mortgagee, purchaser or
deed of trust beneficiary comes into possession of the Premises by reason of foreclosure or trustee’s sale (including deed in lieu thereof) or proceeding in
lieu  of  foreclosure  unless  the  Security  Deposit  shall  have  been  actually  delivered  to  such  mortgagee,  purchaser  or  deed  of  trust  beneficiary. The
foregoing release does not relieve Landlord of any obligation it may have to return the Security Deposit. If Tenant fully and faithfully performs every
provision of this Lease, the Security Deposit or the balance thereof will be returned to Tenant within thirty (30) days after the expiration of the Lease
Term or earlier termination of this Lease. In no event will Tenant have the right to apply any part of the Security Deposit to Rent.

ARTICLE 10. USE OF PREMISES; QUIET CONDUCT

The Premises may be used and occupied only for the Permitted Use and for no other purpose without obtaining Landlord’s prior written consent.
Tenant will not perform any act or carry on any practice that may injure the Premises or the Building, including but not limited to the use of equipment
that causes vibration, heat or noise that is not properly insulated, nor shall Tenant allow any condition or thing to remain on or about the Premises that
diminishes the appearance or aesthetic qualities of the Premises, the Building, or the surrounding property. Tenant shall observe and comply with, and
not use or permit the Premises to be used in any way that constitutes a violation of the requirements of any board of fire underwriters or similar body
relating to the Premises or of any law, rule, ordinance, restrictive covenant, governmental regulation or order now or hereafter in effect. Tenant shall not
use or allow the Premises or the Building to be used (a) in violation of the Rules and Regulations (defined in Article 29 below), (b) in violation of any
certificate of occupancy issued for the Premises or of any recorded covenants, conditions and restrictions now or hereafter affecting the Premises or the
Building, or (c) for any improper, immoral, unlawful or reasonably objectionable purpose. Tenant shall not cause, maintain or permit any nuisance in, on
or about the Premises or the Building nor commit or suffer to be committed any waste in, on or about the Premises or the Building. Tenant shall obtain
and pay for all permits and licenses and shall promptly take all actions necessary to comply with all applicable statutes, ordinances, codes, regulations,
orders, covenants and requirements regulating the use by Tenant of the Premises, including, without limitation, the Occupational Safety and Health Act
and the Americans with Disabilities Act.

a.​

For purposes of this Lease:

ARTICLE 11. HAZARDOUS MATERIALS

i..“Environmental  Requirements”  means  any  federal,  state,  or  local  statutes,  acts,  laws,  ordinances,  rules,  regulations,  requirements,  court  and
administrative  rulings,  and  other  obligations  now  or  hereinafter  enacted  or  adopted  (including,  without  limitation,  consent  decrees  and
administrative  orders)  relating  to  the  generation,  use,  manufacture,  treatment,  transportation,  storage,  disposal,  discharge,  or  release  of  any
Hazardous Materials (as hereinafter defined), or otherwise designed or intended to protect human health or the environment.

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ii..“Hazardous Materials” shall mean, collectively, any substance, compound, material, pollutant, contaminant, chemical, waste, or other matter,
including  without  limitation  asbestos,  any  petroleum  fuel  or  byproduct,  urea  formaldehyde,  or  any  radioactive  substance,  that  is  now,  or  shall
hereafter be listed, defined or regulated as hazardous, extra-hazardous, extremely hazardous, flammable, explosive, toxic, or otherwise dangerous
or which is or becomes subject to control, regulation or remediation under, or which otherwise may be the basis for any obligation, fine or penalty
under, any applicable Environmental Requirements.

b.​

Tenant and Tenant Parties shall:

i..not  manufacture,  treat,  test,  process,  store,  handle,  distribute,  transport,  use,  produce,  create,  generate,  discharge,  release  or  dispose  of  any
Hazardous Materials in, about, under, on or adjacent to the Building, the land on which the Building is located, or any part thereof;

ii..not engage in or permit any activity with a reasonable potential to result in the release or other discharge of any Hazardous Material on, at or
from the Building or the land on which the Building is located);

iii..not operate at or near the Building (or the land on which the Building is located) in a manner that could lead to the imposition of liability on
Tenant, Tenant Parties, Landlord, or Landlord Parties (as hereinafter defined) or the creation of a lien on the Building (or the land on which the
Building is located) under any Environmental Requirement;

iv..notify Landlord promptly of any spill, release, discharge or disposal of Hazardous Materials into, on, onto, under or from the Building (or the
land on which the Building is located), regardless of the source, whenever Tenant knows or suspects that such has occurred;

v..permit  Landlord,  Managing  Agent,  or  any  of  Landlord’s  owners,  officers,  directors,  members,  managers,  partners,  trustees,  employees,
representatives,  shareholders,  affiliates,  advisors,  agents,  contractors,  vendors,  consultants,  licensees,  invitees,  heirs,  executors,  administrators,
successors and assigns (collectively with Managing Agent, “Landlord Parties”), upon twenty-four (24) hour prior notice, access to the Premises to
conduct an environmental site inspection and assessment with respect thereto. If there is a spill or release at or from the Premises or Building (or
the land on which the Building is located), Tenant agrees to allow Landlord and Landlord Parties immediate access to the Premises for any work
necessary in relation to any suspected or actual spill or release;

vi..immediately take appropriate actions, at Tenant’s sole cost and expense and in accordance with all applicable Environmental Requirements, to
remove,  clean  up  and  remediate  any  release,  discharge,  or  spill  of  Hazardous  Materials  at,  on,  under  or  from  the  Building  or  any  part  thereof
caused by Tenant or Tenant Parties;

vii..comply  with  all  Environmental  Requirements  promulgated  as  of  the  Effective  Date  and  all  additional  Environmental  Requirements,  if  any,
which may from time to time be enacted thereafter;

viii.​.​obtain and maintain in good standing all permits necessary under Environmental Requirements for the operation of Tenant’s business; and

ix..immediately notify Landlord of any inquiry, test, investigation, enforcement proceeding, or other communication to, by or against Tenant or
any Tenant Parties relating to any Environmental Requirement or any other environmental matter.

c.​

Notwithstanding anything to the contrary set forth in this  Article 11, Tenant may use in the conduct of its business at the Premises those
Hazardous Materials in quantity and type customarily used or sold in connection with the operations of a business engaged in the Permitted Use (and
then only if such Hazardous Materials are used, stored and kept in accordance with applicable laws, codes and ordinances).

d.​

Tenant, for itself and its successors and assigns, shall be solely responsible for and agrees to protect, indemnify, save, defend (with counsel

reasonably approved by Landlord) and hold harmless Landlord

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and all Landlord Parties (collectively, the “Indemnitees”) for, from, and against any and all claims, demands, liabilities, losses, damages, charges, costs,
expenses,  fines,  penalties,  suits,  orders,  causes  of  action,  adjudications,  and  judgments  that  any  Indemnitee  may  suffer  or  incur,  including  without
limitation, investigation and clean-up costs, reasonable attorneys’ and consultants’ fees and expenses, and court costs (collectively, “Liabilities”), which
arise during or after the Lease Term as a result of or attributable to: (a) any acts or omissions of Tenant or any Tenant Parties, (b) the breach by Tenant or
any Tenant Parties of any of the obligations and covenants of Tenant set forth in this Article, (c) any contamination of the Premises or the Building (or
the land on which the Building is located) directly or indirectly arising from the activities of Tenant, any Tenant Parties, or any other person other than
Indemnitees,  or  (d)  the  use,  generation,  storage,  release,  threatened  release,  discharge,  or  disposal  by  Tenant  or  any  Tenant  Parties  of  Hazardous
Materials on, under or about the Building or any property adjacent thereto, including without limitation: (x) consequential damages; (y) the costs of any
required  or  necessary  repairs,  remediation,  cleanup  or  detoxification  of  the  Premises  or  any  property  adjacent  thereto,  and  the  preparation  and
implementation of any closure, remediation or other required plans; and (z) all reasonable expenses of any Indemnitee in connection with clauses (x) and
(y), including without limitation costs and fees incurred under or as a result of the following:

i..any  Environmental  Requirement,  including  the  assertion  of  any  lien  thereunder  and  any  suit  brought  or  judgment  rendered,  regardless  of
whether the action was commenced by a citizen (as authorized under any Environmental Requirement) or by a government agency;

ii..any spill or release of, or the presence of, any Hazardous Materials on or from the Premises, Building or any adjacent property, including any
loss of value of any part of the Building or other property as a result of a spill, release or presence of any Hazardous Materials;

iii..any  other  matter  affecting  the  Building  within  the  jurisdiction  of  any  governmental  or  quasi-governmental  agency,  including  costs  of
investigations, remedial action, or other response costs, whether such costs are incurred by such governmental or quasi-governmental agency or
any Indemnitee;

iv.​.​Liabilities under the provisions of any Environmental Requirement;

v..Liabilities  for  personal  injury  or  property  damage  arising  under  any  statutory  or  common-law  tort  theory,  including,  without  limitation,
damages assessed for the maintenance of a public or private nuisance, or for the carrying of an abnormally dangerous activity, and response costs;
and

vi.​.​any remedial actions by Indemnitees as set forth in this  Article 11.

e.​

Landlord shall have no obligation to remove, clean up or remediate any Hazardous Materials which were brought onto the Premises or the
Building by Tenant, Tenant Parties or any other persons other than Indemnitees, including but not limited to Hazardous Materials used in connection
with Tenant improvements, which removal, cleanup and remediation shall be the obligation of Tenant at its sole cost and expense.  Notwithstanding the
foregoing:

i..In the event that Tenant fails to comply with any Environmental Requirement or any provision of this  Article 11, Landlord may, but shall not
be obligated to, take any and all actions that Landlord shall deem necessary or advisable in order to remediate any spill or release of Hazardous
Materials or cure any failure of Tenant’s compliance, and Tenant shall indemnify Indemnitees for any expenses (including reasonable attorneys’
fees) incurred as a result thereof, together with interest at the Default Rate (as hereinafter defined); and

ii.​.​Landlord shall have the right in good faith to pay, settle, compromise or litigate any Tenant Liabilities under this  Article 11, upon ten (10) days
prior written notice thereof to Tenant, based upon the belief that Tenant is liable therefor, whether actually liable or not, without the consent or
approval  of  Tenant,  unless  Tenant,  within  such  ten  (10)  day  period,  shall  protest  in  writing  and  simultaneously  with  such  protest  deposit  with
Landlord collateral in form and substance sufficient, in Landlord’s sole discretion, to pay and satisfy any penalty, interest, or additional Liabilities
which may accrue as a result

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thereof All costs and expenses incurred by Landlord in connection with the foregoing shall be subject to Tenant’s indemnification obligations set
forth in this Article 11.

f.​

The provisions of this Article 11 shall survive the expiration of the Lease Term or earlier termination of this Lease.

ARTICLE 12. PARKING

For the period from the Commencement Date until December 31, 2020, subject to the parking rules and regulations attached hereto as  Exhibit
“D”, as such may be amended from time to time (the “Parking Rules and Regulations”), Landlord shall provide Tenant with the following parking spaces
in  the  underground  parking  garage  and  surface  lot  serving  the  Building  at  the  following  charges,  which  charges  Tenant  shall  be  obligated  to  pay
regardless of the number of parking spaces it actually uses:

•

Seventeen  (17)  (based  upon  a  ratio  of  1.5  such  space  for  every  1,000  rentable  square  feet  of  the  Premises,  assuming  a  rentable  square
footage of the Premises of 11,500) covered, reserved spaces in the underground parking garage at an initial charge of $65.00 per month
per space (plus rental tax);

• Thirty-five (35) (based upon a ratio of 3.0 such spaces for every 1,000 rentable square feet of the Premises, assuming a rentable square
footage of the Premises of 11,500) covered, unreserved spaces in the underground parking garage at a charge of $55.00 per month per
space (plus rental tax); and

•

Five (5) (based upon a ratio of 0.5 such space for every 1,000 rentable square feet of the Premises, assuming a rentable square footage of
the Premises of 11,500) uncovered, unreserved spaces on the surface lot at a charge of $0.00 per month per space.

From January 1, 2021 until the expiration of the initial Lease Term, subject to the Parking Rules and Regulations, Landlord shall provide Tenant
with  the  following  parking  spaces  in  the  underground  parking  garage  and  surface  lot  serving  the  Building  at  the  following  charges,  which  charges
Tenant shall be obligated to pay regardless of the number of parking spaces it actually uses; provided, however, that Tenant shall have the right, upon
written notice delivered to Landlord by no later than January 1, 2021, to reduce the number of parking spaces provided to Tenant, in which event the
parties shall memorialize the number of parking spaces provided to Tenant from January 1, 2021 until the expiration of the initial Lease Term, for which
parking spaces Tenant shall pay the parking charges set forth below regardless of the number of parking spaces it actually uses:

• Twenty (20) (based upon a ratio of 1.5 such space for every 1,000 rentable square feet of the Premises) covered, reserved spaces in the

underground parking garage at an initial charge of $65.00 per month per space (plus rental tax);

•

•

Forty-one (41) (based upon a ratio of 3.0 such spaces for every 1,000 rentable square feet of the Premises) covered, unreserved spaces in
the underground parking garage at a charge of $55.00 per month per space (plus rental tax); and

Seven (7) (based upon a ratio of 0.5 such space for every 1,000 rentable square feet of the Premises) uncovered, unreserved spaces on the
surface lot at a charge of $0.00 per month per space.

In the event Tenant requires additional parking spaces beyond the allotted amount set forth above, subject to availability (as determined by Landlord),
Landlord shall provide to Tenant additional parking spaces on a month-to-month basis at the then-current parking charge rate, which charges Tenant
shall be obligated to pay for the number of additional parking spaces provided to Tenant regardless of the number of additional parking spaces it actually
uses.

Notwithstanding the foregoing, provided there is no Event of Default under this Lease, Landlord hereby agrees to abate Tenant’s obligation to pay the
foregoing parking charges for the first seven (7) months (the “parking

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Charges Abatement Period”) after the Commencement Date (such total amount of abated parking charges being hereinafter referred to as the “Abated
Parking Amount”). During such Parking Charges Abatement Period, Tenant will still be responsible for the payment of all other obligations under this
Lease. Tenant acknowledges that any Event of Default by Tenant under this Lease will cause Landlord to incur costs not contemplated in this Lease, the
exact amount of such costs being extremely difficult and impracticable to ascertain. Therefore, should an Event of Default exist at any time during the
Lease Term, and as a result thereof Landlord terminates this Lease, then the total unamortized sum of such Abated Parking Amount (amortized on a
straight line basis over the Lease Term at eight percent (8%) annual interest) so conditionally excused shall become immediately due and payable by
Tenant  to  Landlord;  provided,  however,  Tenant  acknowledges  and  agrees  that  nothing  herein  is  intended  to  limit  any  other  remedies  available  to
Landlord under this Lease, at law or in equity if there is an Event of Default. The right to the Abated Parking Amount shall be personal to the Named
Tenant and its Permitted Transferee and is only be applicable to the Named Tenant and its Permitted Transferee and not to any assignee, sublessee or
other transferee of the Named Tenant’s interest in the Lease.

Tenant agrees and acknowledges that the quantity, location and charges for the parking listed above are integral parts of the overall economics of this
Lease, that Tenant has no rights to parking in addition to that set forth above and that any parking rights procured by Tenant from Landlord after the date
of this Lease may be at markedly different rates and in markedly different locations. Tenant shall obey, and shall be responsible to enforce with respect
to Tenant Parties, the Parking Rules and Regulations. Landlord reserves the right to modify or change the Parking Rules and Regulations from time to
time with or without notice to Tenant, provided that no such modification may be made within the initial eighteen (18) months of the Term.  Landlord
and Landlord Parties will not be responsible to Tenant for the failure of any other tenant, occupant or invitee of the Building to observe the Parking
Rules and Regulations, for damage to any vehicle parked in the parking areas, or for the theft of any vehicle or personal property from within vehicles
while parked in the parking areas. The terms of the previous sentence shall survive the expiration of the Lease Term or earlier termination of this Lease.

ARTICLE 13. UTILITIES

a.​

Electricity used by Tenant in the Premises shall be paid for by Tenant through inclusion in Expenses (except as provided herein for excess
usage). Electrical  service  to  the  Premises  may  be  furnished  by  one  or  more  companies  providing  electrical  generation,  transmission,  and  distribution
services, and the cost of electricity may consist of several different components or separate charges for such services, such as generation, distribution and
stranded  cost  charges. Landlord shall have the exclusive right to select any company providing electrical service to the Building and the Premises, to
aggregate the electrical service for the Building, the Building, or the Premises with other buildings or properties, to purchase electricity through a broker
and/or buyers group, and/or to change the providers and manner of purchasing electricity for the Premises.

b.​

Except  as  otherwise  expressly  provided  herein,  Tenant’s  use  of  electrical  service  shall  not  exceed,  either  in  voltage,  rated  capacity,  use
beyond Building Hours, or overall load, that which Landlord deems to be standard for the Building. If Tenant requests permission to consume excess
electrical  service,  Landlord  may  refuse  to  consent  or  may  condition  consent  upon  conditions  that  Landlord  reasonably  elects  (including,  without
limitation, the installation of utility service upgrades, meters, submeters, air handlers or cooling units), and the additional usage (to the extent permitted
by law), installation and maintenance costs shall be paid by Tenant. Landlord shall have the right to separately meter electrical usage for the Premises
and  to  measure  electrical  usage  by  survey  or  other  commonly  accepted  methods. Tenant  agrees  to  comply  with  energy  conservation  programs
implemented by Landlord from time to time.

c.​

Tenant  will  contract  and  pay  for  all  telephone  and  other  such  services  for  the  Premises,  subject  to  the  provisions  of  Article  14  hereof

entitled “Alterations; Mechanic’s Liens.”

ARTICLE 14. ALTERATIONS; MECHANIC’S LIENS

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a.​

Tenant shall not make or suffer to be made any alterations, additions or improvements to the Premises or any part thereof, including but not
limited  to  painting,  redecorating,  remodeling  or  the  attachment  of  any  fixtures  or  equipment  (all  of  such  activities  being  referred  to  herein  as
“Alterations”), without obtaining Landlord’s prior written consent, which consent will not be unreasonably withheld, conditioned or delayed, except as
set  forth  herein. Notwithstanding  the  foregoing,  if  any  proposed Alterations  involve  modifications  to  the  structural,  mechanical,  electrical,  plumbing,
fire/life  safety  or  heating,  ventilating  and  air  conditioning  systems  of  the  Building,  then  Landlord’s  consent  may  be  withheld  in  Landlord’s  sole  and
absolute  discretion. Landlord’s consent shall be contingent upon Tenant providing Landlord the following items or information, all of which shall be
subject to Landlord’s approval: (a) the name of Tenant’s proposed contractor(s), (b) evidence of insurance from Tenant’s contractor(s) as set forth in this
Article,  (c)  detailed  plans  and  specifications  for  the  proposed  Alterations,  and  (d)  valid  building  or  other  permits  or  licenses,  as  required  by  the
appropriate  governing  authority. Landlord  may  further  condition  its  consent  by  requiring  Tenant  to  (x)  give  Landlord  satisfactory  proof  of  Tenant’s
financial  ability  to  complete  and  fully  pay  for  such Alterations,  (y)  deposit  with  Landlord  the  estimated  sum  required  to  complete  such Alterations,
and/or (z) provide to Landlord, at Tenant’s sole expense, a payment and performance bond in form acceptable to Landlord and in a principal amount of
not less than one hundred fifty percent (150%) of the estimated cost of such Alterations (or such other form of security acceptable to Landlord in its sole
discretion)  to  insure  Landlord  against  any  liability  for  Liens  (as  hereinafter  defined)  and  to  ensure  completion  of  all  work  associated  therewith.
Landlord’s consent or disapproval shall be given within fifteen (15) days following Tenant’s written request, with any disapproval specifying the reasons
therefor,  and  any  failure  of  Landlord  to  respond  to  any  request  within  such  fifteen  (15)  day  period  shall  be  deemed  Landlord’s  disapproval  of  the
proposed  Alteration. All Alterations  shall  be  made  in  compliance  with  applicable  municipal,  county,  state  and  federal  laws,  codes  and  regulations,
including without limitation the Americans With Disabilities Act of 1990 and its related rules and regulations (“ADA”).

b.​

Notwithstanding any other provision hereof, Alterations shall not include Tenant’s personal property, and Tenant may install trade fixtures,
equipment  and  machinery  in  conformance  with  all  applicable  ordinances  and  laws,  and  they  may  be  removed  upon  expiration  of  the  Lease  Term  or
earlier termination of this Lease, provided the Premises are not damaged by their removal and the Premises is promptly returned to its original condition
by Tenant at Tenant’s expense.  Any private telephone systems and/or other related telecommunications equipment and lines must be installed within the
Premises, and upon expiration of the Lease Term or earlier termination of this Lease, Landlord may, at its sole option, require Tenant to remove such
equipment and lines at Tenant’s expense. The terms of this Section shall survive the expiration of the Lease Term or earlier termination of this Lease.

c.​

Tenant  shall  not  permit  any  mechanic’s,  materialmen’s  or  other  liens  (each,  a  “Lien”)  to  be  filed  against  the  Building,  the  Premises  or
Tenant’s leasehold interest therein.  Tenant, at its sole expense, shall cause any such Lien to be released or shall obtain a surety bond to discharge any
such Lien pursuant to Arizona Revised Statutes §33-1004 (or any successor statute(s)) within ten (10) days after receipt of notice that any such Lien is
filed. If Tenant fails to cause any such Lien to be so released or bonded within thirty (30) days after Tenant’s receipt of notice thereof, Landlord, without
waiving its rights and remedies based on such failure, may cause such Lien to be released by any means Landlord reasonably deems proper, including
payment in satisfaction of any claim giving rise to such Lien. Tenant shall pay to Landlord as Additional Rent, within thirty (30) days after Tenant’s
receipt of an invoice from Landlord, any sum paid by Landlord to remove any such Lien, together with interest at the Default Rate from the date of such
payment by Landlord until paid by Tenant. Tenant shall have the right to contest any such Lien in good faith provided that Tenant provides reasonable
security  in  connection  therewith. Notice  is  hereby  given  that  neither  Landlord  nor  Mortgagee  (nor  their  respective  interests  in  the  Premises  or  the
Building) shall be liable or responsible to persons who furnish materials or labor for or in connection with the Premises or the Building on behalf of
Tenant, and Landlord shall have the right at all reasonable times to post on the Premises or the Building and record any notices of non-responsibility
which it deems necessary for protection from such Liens. The terms of this Section shall survive expiration of the Lease Term or earlier termination of
this Lease.

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d.​

Tenant hereby agrees to indemnify and hold Landlord harmless from and against any Liabilities incurred by Landlord, the Building, or the
Premises arising, whether directly or indirectly, from Tenant or Tenant Parties making or removing any Alterations to the Premises, including without
limitation any Liens arising therefrom. Any Alterations made by Tenant shall become part of the Premises and shall, without payment of compensation,
become  the  property  of  Landlord;  provided,  however,  that  Landlord  may  disclaim  such  ownership  and  require  Tenant  to  remove  some  or  all  of  the
Alterations  by  giving  Tenant  written  notice  thereof  or  by  making  such  removal  a  condition  of  Landlord’s  prior  written  consent  thereto.  If  Landlord
requires the removal of any Alterations, Tenant shall, at its sole cost, promptly remove such at the expiration of the Lease Term or earlier termination of
this Lease, repair any damage to the Premises caused thereby, and return the Premises or the applicable portion thereof to its condition existing upon the
Commencement Date, reasonable wear and tear excepted. The terms of this Section shall survive expiration of the Lease Term or earlier termination of
this Lease.

e.​

Landlord shall have the right, from time to time and in its reasonable discretion, to: (a) make changes to the Building, including, without
limitation,  changes  in  the  location,  size,  shape  and  number  of  driveways,  entrances,  parking  spaces,  parking  areas,  ingress,  egress,  direction  of
driveways, entrances, corridors, parking areas and walkways; (b) close temporarily any portion of the Building for maintenance, replacement or repairs,
so long as reasonable access to the Premises remains available; (c) construct or permit construction of improvements in or about the Building, whether
for existing or new tenants or otherwise; and (d) do and perform any other acts or make any other changes in, to, or with respect to, the Building as
Landlord may, in the exercise of sound business judgment, deem to be appropriate; provided that such changes shall not materially diminish Tenant’s
parking  or  materially  interfere  with  Tenant’s  use  of  the  Premises  and  the  Building.  Notwithstanding  anything  to  the  contrary  in  this  Lease,  Tenant
understands this right of Landlord and hereby (x) agrees that such construction will not be deemed to constitute a breach of this Lease by Landlord, and
(y) waives any claim that it might have arising from such construction. The terms of the previous sentence shall survive the expiration of the Lease Term
or earlier termination of this Lease.

ARTICLE 15. INSURANCE

a.​

Tenant shall not do or permit anything to be done within or about the Premises which will increase the existing rate of insurance on the
Building  and  shall,  at  its  sole  cost  and  expense,  comply  with  any  requirements  pertaining  to  the  Premises  of  any  insurance  organization  insuring  the
Building, or any portion thereof. Notwithstanding the foregoing, Tenant agrees to pay to Landlord, as Additional Rent, any increases in premiums on
insurance policies resulting from Tenant’s use of the Premises if such use increases Landlord’s premiums or requires extended coverage by Landlord to
insure the Premises. The terms of the previous sentence shall survive the expiration of the Lease Term or earlier termination of this Lease.

b.​

During the Lease Term, Tenant shall maintain and keep in full force and effect, at its sole expense, the following insurance:

i.​.​
Commercial general liability insurance which insures against claims for bodily injury, personal injury, advertising injury, and property
damage  based  upon,  involving,  or  arising  out  of  the  use,  occupancy,  or  maintenance  of  the  Premises  and  the  Property.  Such  insurance  shall
afford, at a minimum, the following limits: 

Each Occurrence $1,000,000
General Aggregate 2,000,000
Products/Completed Operations Aggregate 1,000,000
Personal and Advertising Injury Liability 1,000,000
Fire Damage Legal Liability 100,000
Medical Payments 5,000

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Any general aggregate limit shall apply on a per location basis. Tenant’s commercial general liability insurance shall name Landlord, its trustees,
officers,  directors,  members,  agents,  and  employees,  Landlord’s  mortgagees,  and  Landlord’s  representatives,  as  additional  insureds.  This
coverage  shall  be  written  on  the  most  current  ISO  CGL  form,  shall  include  blanket  contractual,  premises-operations  and  products-completed
operations and shall contain an exception to any pollution exclusion which insures damage or injury arising out of heat, smoke, or fumes from a
hostile fire. Such insurance shall be written on an occurrence basis and contain a standard separation of insureds provision.

ii.​.​
per occurrence.

Business automobile liability insurance covering owned, hired and non-owned vehicles with limits of $1,000,000 combined single limit

iii.​.​
insurance in an amount not less than $1,000,000.

Workers’ compensation insurance in accordance with the laws of the state in which the Premises are located with employer’s liability

iv.​.​
automobile liability, and employer’s liability policies with the following minimum limits:

Umbrella/excess liability insurance, on an occurrence basis, that applies excess of the required commercial general liability, business

Each Occurrence $5,000,000
Annual Aggregate $5,000,000

These limits shall be in addition to and not including those stated for the underlying commercial general liability, business automobile liability,
and  employers  liability  insurance  required  herein. Such  excess  liability  policies  shall  name  Landlord,  its  trustees,  officers,  directors,  members,
agents, and employees, Landlord’s mortgagees, and Landlord’s representatives as additional insureds.

v.​.​
All  risk  property  insurance  including  theft,  sprinkler  leakage  and  boiler  and  machinery  coverage  on  all  of  Tenant’s  trade  fixtures,
furniture, inventory and other personal property in the Premises, and on any alterations, additions, or improvements made by Tenant upon the
Premises  all  for  the  full  replacement  cost  thereof. Tenant  shall  use  the  proceeds  from  such  insurance  for  the  replacement  of  trade  fixtures,
furniture,  inventory  and  other  personal  property  and  for  the  restoration  of  Tenant’s  improvements,  alterations,  and  additions  to  the  Premises.
Landlord shall be named as loss payee with respect to alterations, additions, or improvements of the Premises.

vi.​.​
under this lease for a period of twelve (12) months.

Business income and extra expense insurance with limits not less than one hundred percent (100%) of all charges payable by Tenant

All policies required to be carried by Tenant hereunder shall be issued by and binding upon an insurance company licensed to do business in the state in
which the Property is located with a rating of at least “A-IX” or better as set forth in the most current issue of Best’s Insurance Reports, unless otherwise
approved by Landlord. Tenant shall not do or permit anything to be done that would invalidate the insurance policies required herein. Liability insurance
maintained by Tenant shall be primary coverage without right of contribution by any similar insurance that may be maintained by Landlord. Certificates
of insurance, acceptable to Landlord, evidencing the existence and amount of each insurance policy required hereunder shall be delivered to Landlord
prior to delivery or possession of the Premises and ten (10) days following each renewal date. Certificates of insurance shall include an endorsement for
each  policy  showing  that  Landlord,  its  trustees,  officers,  directors,  members,  agents,  and  employees,  Landlord’s  mortgagees,  and  Landlord’s
representatives are included as additional insureds on liability policies and that Landlord is named as loss payee on the property insurance as stated in
Section 15.2.5  above. Further,  the  certificates  must  include  an  endorsement  for  each  policy  whereby  the  insurer  agrees  not  to  cancel,  non-renew,  or
materially alter the policy without at least thirty (30) days’ prior written notice to Landlord.

c.​

In the event that Tenant fails to provide evidence of insurance required to be provided by Tenant in this Lease, prior to the Commencement
Date and thereafter during the Term, within ten (10) days following Landlord’s request thereof, and thirty (30) days prior to the expiration of any such
coverage, Landlord

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shall be authorized (but not required) to procure such coverage in the amount stated with all costs thereof to be chargeable to Tenant and payable upon
written invoice thereof.

d.​

The  limits  of  insurance  required  by  this  Lease,  or  as  carried  by  Tenant,  shall  not  limit  the  liability  of  Tenant  or  relieve  Tenant  of  any
obligation thereunder, except to the extent provided for under Article 16  below. Any deductibles selected by Tenant shall be the sole responsibility of
Tenant.

e.​

Tenant insurance requirements stipulated in  Section 15.2 are based upon current industry standards. Landlord reserves the right to require

additional coverage or to increase limits as industry standards change.

f.​

Should  Tenant  engage  the  services  of  any  contractor  to  perform  work  in  the  Premises,  Tenant  shall  ensure  that  such  contractor  carries
commercial  general  liability,  business  automobile  liability,  umbrella/excess  liability,  worker’s  compensation  and  employers’  liability  coverages  in
substantially the same amounts as are required of Tenant under this Lease. Contractor shall name Landlord, its trustees, officers, directors, members,
agents and employees, Landlord’s mortgagees and Landlord’s representatives as additional insureds on the liability policies required hereunder.

i..All policies required to be carried by any contractor shall be issued by and binding upon an insurance company licensed to do business in the
state in which the Property is located with a rating of at least “A-IX” or better as set forth in the most current issue of Best’s Insurance Reports,
unless otherwise approved by Landlord. Certificates of insurance, acceptable to Landlord, evidencing the existence and amount of each insurance
policy required hereunder shall be delivered to Landlord prior to the commencement of any work in the Premises. Further, the certificates must
include an endorsement for each policy whereby the insurer agrees not to cancel, non-renew, or materially alter the policy without at least thirty
(30) days’ prior written notice to Landlord. The above requirements shall apply equally to any subcontractor engaged by contractor.

ARTICLE 16. WAIVERS OF SUBROGATION

a.​

If available under the insurance policies maintained by Landlord and Tenant (except for workman’s compensation insurance), Landlord and
Tenant hereby waive their rights against each other, and each of them waives such rights as against Tenant Parties and Landlord Parties respectively,
with respect to any claims or damages or losses (including any claims for bodily injury to persons (including death) and/or damage to property) which
are caused by or result from risks: (a) insured against under any insurance policy carried by Landlord or Tenant (as the case may be) pursuant to the
provisions of this Lease and enforceable at the time of such damage, loss and/or injury; (b) which would have been covered under any insurance required
to be obtained and maintained by Tenant under this Lease had such insurance been obtained and maintained as required in this Lease; or (c) actually
insured  against. The foregoing waivers shall be in addition to, and not a limitation of, any other waivers or releases contained in this Lease, and shall
survive the expiration of the Lease Term or earlier termination of this Lease.

b.​

Tenant  shall  use  its  reasonable  commercial  efforts  to  cause  each  insurance  policy  required  to  be  obtained  by  Tenant  under  this  Lease
(except for workman’s compensation insurance) to provide that the insurer waives all rights of recovery by way of subrogation against Indemnitees in
connection with any Liabilities covered by such policy; provided, however, that Tenant’s reasonable commercial efforts shall not require Tenant to pay a
premium for such waiver in excess of five percent (5%) of the policy premium amount without the waiver.

ARTICLE 17. INDEMNIFICATION AND WAIVER OF CLAIMS

Except to the extent arising out of the gross negligence or willful misconduct of any Indemnitee, Tenant waives all claims against Indemnitees
for  Liabilities  related  to  destruction,  damage  or  injury  of  or  to  personal  property  in  or  about  the  Premises  and  for  death  or  injury  to  any  persons,
regardless of their cause or time of

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occurrence, including, without limitation: (a) any loss of or damage to property by theft or otherwise; and (b) any injury (including death) or damage to
persons  or  property  resulting  from  any  casualty,  explosion,  or  from  water  or  rain  which  may  leak  from  any  part  of  the  Premises,  or  from  the  pipes,
appliances  or  plumbing  works  therein  or  from  the  roof,  street  or  subsurface,  or  from  any  other  place. In  addition,  Tenant  waives  all  claims  against
Indemnitees for any consequential or punitive damages resulting from any acts of Indemnitees under this Lease, whether or not wrongful. Tenant will
defend, indemnify and hold Indemnitees harmless for, from and against any and all Liabilities, regardless of any alleged fault by any Indemnitee, arising
out of, connected with or resulting from (x) any act or omission in, on, about or arising out of, or in connection with, the use, operation, maintenance and
occupancy of the Building or the Premises, or any part thereof, by Tenant or Tenant Parties, whether or not consented to by Landlord, including, without
limitation, any failure of Tenant or Tenant Parties to comply fully with the terms and conditions of this Lease, or (y) any violation or breach of this Lease
by Tenant, whether or not such violation or breach constitutes an Event of Default. In case any action or proceeding is brought against any Indemnitee by
reason  of  any  such  Liabilities,  Tenant,  upon  notice  from  Landlord,  shall  defend  the  same  at  Tenant’s  expense  using  counsel  approved  in  writing  by
Landlord,  which  approval  shall  not  be  unreasonably  withheld,  conditioned  or  delayed. Tenant’s  and  Landlord’s  covenants,  agreements  and
indemnification in this Article are not intended to and shall not relieve any insurance carrier of its obligations under policies required to be carried by
Tenant or Landlord pursuant to the provisions of this Lease. The foregoing indemnity shall not cover any damage or injury that is the direct result of
intentional wrongful acts by Landlord. The provisions of this Article shall survive expiration of the Lease Term or earlier termination of this Lease.

ARTICLE 18. MAINTENANCE AND REPAIRS

a.​

Except to the extent such repairs or maintenance are due to the acts or omissions of Tenant or any of the Tenant Parties, in which case
Tenant shall be responsible for the cost of such repairs  or  maintenance,  Landlord  shall  keep  and  maintain  in  good  and  sanitary  condition,  repair  and
working  order  and  make  repairs  to  and  perform  maintenance  upon  (a)  the  Building  and  (b)  the  Premises  and  every  part  thereof  that  is  not  Tenant’s
express responsibility under this Lease, including without limitation:

i.​.​Structural elements of the Building, including without limitation exterior structural walls, load bearing walls, foundations, and floor slab;

ii..Mechanical (including HVAC), electrical, plumbing, boilers, pressure vessels, clarifiers, and fire/life safety systems and sprinklers, including
fire alarm and/or smoke detectors;

iii..Landscaping, irrigation, driveways, parking lots, signs and directories (except as otherwise expressly set forth herein as Tenant’s obligations),
sidewalks and parkways located in, on, or adjacent to the Building;

iv.​.​The roofs of the Building;

v.​.​Exterior windows of the Building, including plate glass and skylights;

vi.​.​Utility lines and connections in and to the Building; and

vii.​.​Elevators and escalators serving the Premises

(collectively, “Landlord’s Maintenance Obligations”).  Landlord shall promptly make repairs (considering the nature and urgency of the repair)

for which Landlord is responsible.

b.​

Tenant shall, at its sole expense, keep the interior of the Premises in good and sanitary order, condition and repair, reasonable wear and tear
excepted, and promptly perform all maintenance and repairs (whether or not the portion of the Premises requiring repairs, or the means of repairing the
same, are reasonably or readily accessible to Tenant, and whether or not the need for such repairs occurs as a result of Tenant’s use, the elements or the
age of such portion of the Premises) to (a) floor and window coverings; (b) interior partitions; (c) doors; (d) the interior sides of demising walls and
ceilings; (e) lighting fixtures and facilities; (f)

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interior  painting  and  wall  coverings;  (g)  electronic,  phone  and  data  cabling  and  related  equipment  that  is  installed  by  or  for  the  exclusive  benefit  of
Tenant; (h) private showers; (i) any permitted Signs (as hereinafter defined); and (j) to the extent any of the following (i) are installed by or on behalf of
Tenant as part of Tenant’s Work or an Alteration and (ii) exclusively serve the Premises, mechanical (including HVAC), electrical, plumbing, boilers,
pressure vessels, clarifiers, and fire/life safety systems and sprinklers, including fire alarm and/or smoke detectors. All such work shall be performed in
accordance with the terms and provisions of this Lease, including without limitation the provisions of Article 14 hereof entitled “Alterations; Mechanic’s
Liens.” If  Tenant  fails  to  make  any  repairs  to  the  Premises  for  more  than  fifteen  (15)  days  after  notice  from  Landlord  (although  notice  shall  not  be
required  if  there  is  an  emergency),  Landlord  may  make  the  repairs,  and  Tenant  shall  pay  to  Landlord  as Additional  Rent  the  reasonable  cost  of  the
repairs within thirty (30) days after receipt of an invoice, together with an administrative charge in an amount equal to ten percent (10%) of the cost of
the repairs. Tenant’s obligations set forth in the preceding sentence shall survive expiration of the Lease Term or earlier termination of this Lease.

c.​

In  addition  to  Landlord’s  Maintenance  Obligations  as  set  forth  above,  any  and  all  repairs,  restoration,  and/or  replacements  of  a  capital
nature which are necessary to keep the Premises and all improvements thereon or a part thereof in good order, condition and state of repair shall be made
by Landlord, and the cost of such repair, restoration or replacement shall be charged back to Tenant as Additional Rent on a monthly basis determined by
dividing the total cost of such repair, restoration or replacement by the reasonably projected useful life in months of such item(s).

ARTICLE 19. SIGNS

a.​

Landlord shall retain absolute control over the exterior appearance of the Building and the appearance of the Premises from the exterior
thereof. No sign, placard, picture, advertisement, lettering, name or notice (“Sign”) shall be inscribed, displayed, printed or affixed on or to any part of
the Premises that can be seen from outside the Premises, and Tenant will not place or install, or permit the placement or installation of, any Signs, drapes,
shutters, or any other items that will in any way alter the exterior appearance of the Building or the Premises, without (a) the prior written consent of
Landlord,  which  consent  Landlord  may  withhold  in  its  sole  and  absolute  discretion,  and  (b)  to  the  extent  required,  the  formal  approval  of  any  local
municipalities  or  governing  boards,  ensuring  compliance  with  applicable  municipal,  county  and  state  laws  and  ordinances  as  well  as  applicable
covenants,  conditions  and  restrictions,  if  any. Tenant  shall  not  place  or  install  any  signage  in  the  Common Areas,  including  without  limitation  any
temporary signage such as sandwich board signs, signs on easels and signs affixed to or hanging from walls, windows or doors. If Tenant is allowed to
print or affix or in any way place a Sign in, on, or about the Premises, upon expiration of the Lease Term or earlier termination of this Lease, Tenant, at
Tenant’s  sole  cost  and  expense,  shall  both  remove  such  Sign  and  repair  all  damage  in  such  manner  as  to  restore  all  aspects  of  the  Premises  and  the
Building to the condition existing prior to the placement of said Sign. All approved Signs on outside doors shall be printed, painted, affixed or inscribed
at the expense of Tenant by a person approved in advance by Landlord utilizing a method approved in advance by Landlord. Any work performed by
Tenant in contravention to the provisions of this Lease may be removed by Landlord with or without notice at Tenant’s sole expense, with all expenses
incurred by Landlord in connection therewith, including payment of fines and repair of any damage, constituting Additional Rent. Tenant’s obligations
set  forth  in  the  preceding  sentence  shall  survive  expiration  of  the  Lease  Term  or  earlier  termination  of  this  Lease. Notwithstanding  the  foregoing,
Landlord shall, at Landlord’s sole cost and expense, install Tenant’s trade name at or near the entryway to the Premises as well as Tenant’s trade name
and suite number on Building directory sign, if any. All such letters or numerals shall be in accordance with the criteria established by Landlord for the
Building. Unless otherwise approved by Landlord, the trade name shall not include a logo or other graphic representation or symbol of Tenant’s name.

b.​

In addition, Tenant shall have the right to retain Tenant’s Building signage as permitted under the Existing Lease, which Building signage
is depicted on Exhibit “G” attached hereto, provided further that if the City of Scottsdale (the “City”) shall require Tenant to relocate its Building sign to
an alternative location on

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the Building, Tenant shall have the right to do so subject to Tenant’s payment of all costs associated therewith and to Landlord’s and the City’s approval
(not to be unreasonably withheld in Landlord’s case) of the relocation. Tenant’s signage right on the Building is non-exclusive.  Upon the expiration or
earlier termination of this Lease, Tenant shall, at its sole cost and expense, remove Tenant’s Building signage and repair any damage resulting therefrom.
If Tenant fails to timely remove its Building signage, Landlord may remove such signage on behalf of Tenant and Tenant shall reimburse Landlord for
the actual cost thereof within thirty (30) days after Landlord’s invoice therefor is submitted to Tenant.

ARTICLE 20. ENTRY BY LANDLORD

Tenant will permit Landlord and Landlord Parties to enter the Premises at all reasonable times for the purpose of (a) inspecting the Premises, (b)
maintaining  the  Building  or  any  part  thereof,  (c)  making  repairs,  alterations  or  additions  to  any  portion  of  the  Building,  including  the  erection  and
maintenance  of  such  scaffolding,  canopies,  fences  and  props  as  may  be  required  therefor,  (d)  posting  notices  of  non-responsibility  for Alterations  or
repairs, (e) showing the Premises to prospective tenants during the last nine (9) months of the Lease Term, (f) exercising and performing Landlord’s
rights and obligations under this Lease, or (g) placing upon the Building, or any portion thereof, any usual or ordinary “for sale” signs, all without any
right of Tenant to an offset against or abatement of Rent and without any liability to Tenant for any loss of occupation or quiet enjoyment of the Premises
thereby occasioned. Landlord shall have the right, at any time within the final six (6) months of the Lease Term, to place upon the Premises any usual or
ordinary “for lease” signs. In exercising such entry rights, Landlord shall endeavor to minimize, as reasonably practicable, the interference with Tenant’s
Permitted Use, and shall provide Tenant with 24-hour advance telephonic or electronic mail notice of such entry (except in emergency situations, if an
Event of Default exists, or in cases of routine maintenance or cleaning, in which cases no notice shall be required). Landlord may use any means which
Landlord may deem proper to open and obtain entry to the Premises in an emergency. Any entry to the Premises by Landlord shall not be construed or
deemed to be forcible or unlawful entry into, or detainer of, the Premises, or an eviction of Tenant from the Premises, or grounds for any abatement or
reduction of Rent.

ARTICLE 21. ABANDONMENT; SURRENDER

a.​

Tenant will not vacate or abandon the Premises. “Abandonment,” as used herein, shall mean the failure by Tenant to conduct business in
the Premises for a period of ten (10) consecutive Business Days and/or the failure of Tenant to occupy the Premises for a period of time greater than
seven (7) calendar days. No act or thing done by Landlord or Landlord Parties shall be deemed an acceptance of a surrender of the Premises unless such
acceptance is expressed in writing and duly executed by Landlord. The delivery of any keys to the Premises to Landlord or Landlord Parties shall not
operate as a termination of this Lease or as an acceptance of Tenant’s surrender of the Premises. If Tenant Abandons, vacates or surrenders the Premises,
or  is  dispossessed  by  process  of  law  or  otherwise,  any  personal  property  left  in  or  about  the  Premises  shall,  at  the  option  of  Landlord,  be  deemed
abandoned and title thereto shall pass to Landlord  under  this  Lease  as  by  a  bill  of  sale;  provided,  however,  that  Landlord  may,  at  its  sole  discretion,
remove all or any part of such personal property from the Premises and the expenses incurred by Landlord in connection therewith, including storage
costs and the cost of repairing any damage to the Premises and/or the Building caused by such removal, plus an administrative fee of ten percent (10%),
shall constitute Additional Rent. The obligations of Tenant under this Section shall survive the expiration or earlier termination of this Lease.

b.​

Tenant shall, upon the expiration of the Lease Term or earlier termination of this Lease, surrender the Premises to Landlord, broom clean
and  in  the  same  condition  as  that  existing  on  the  Commencement  Date,  ordinary  wear  and  tear  excepted. Upon  the  expiration  of  the  Lease  Term  or
earlier termination of this Lease, Tenant shall surrender to Landlord all keys to the Premises.

ARTICLE 22. DAMAGE

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a.​

In the event the Premises or the Building, or any portion thereof, shall be damaged by fire or other casualty, which damage substantially
interferes with Tenant’s use of the Premises, and provided that Tenant shall have promptly provided notice to Landlord of such damage, this Lease shall
terminate one hundred eighty (180) days after Landlord’s receipt of notice of such damage, unless Tenant receives written notice of Landlord’s election
to repair said damage within such period of time, in which case this Lease shall continue in full force and effect. If this Lease is terminated pursuant to
this Section and if an Event of Default has not occurred, Rent shall be prorated as of the date of termination of this Lease and the Security Deposit shall
be returned to Tenant, less any offsets permitted hereunder, and all rights and obligations under this Lease shall cease and terminate, except as to those
that are stated herein to survive expiration of the Lease Term or termination of this Lease.

b.​

Intentionally omitted.

c.​

In the event of any damage to the Building or the Premises to the extent of twenty-five percent (25%) or more of the replacement cost of
either the Building or the Premises, or in the event the Building shall be damaged to the extent of twenty-five percent (25%) or more of the replacement
aggregate  cost  thereof,  Landlord  may  elect  to  terminate  this  Lease  upon  written  notice  to  Tenant  of  such  election  within  ninety  (90)  days  after  the
occurrence of the event causing the damage.

d.​

Landlord’s repairs pursuant to the provisions of this Article, if any, shall be limited to such repairs as are necessary to place the Building or
Premises in the condition existing on the Commencement Date, and when placed in such condition the Building and Premises shall be deemed restored
and  rendered  tenantable  and  Tenant,  at  its  sole  expense,  shall  immediately  perform,  in  accordance  with  the  provisions  of Article  14  hereof,  entitled
“Alterations; Mechanic’s Liens,” any additional work required and repair or replace its stock in trade, fixtures, furniture, furnishings and equipment.

e.​

All insurance proceeds payable under any fire and/or rental interruption insurance shall be paid solely to Landlord, and Tenant shall have
no  interest  therein. Insurance  proceeds  for  Tenant’s  separate  insured  interest,  such  as  renter’s  insurance  or  business  interruption  insurance,  shall  be
payable  to  Tenant. Tenant shall in no case be entitled to compensation for damages on account of any annoyance or inconvenience in making repairs
under any provision of this Lease.

f.​

In the event of any damage to the Building or the Premises that does not result in the termination of this Lease, all Rent and other charges
payable hereunder shall abate in proportion to that part of the Premises rendered unusable by such damage. Except to the extent provided in this Article,
neither the Rent payable by Tenant nor any of Tenant’s obligations under any provision of this Lease shall be affected by any damage to or destruction of
the Building or Premises, or any portion thereof, by any cause whatsoever.

ARTICLE 23. ASSIGNMENT, SUBLETTING AND TRANSFERS OF OWNERSHIP

a.​

Except with respect to a Transfer (as hereinafter defined) to a Permitted Transferee (as hereinafter defined), Tenant will not assign, sublet,
sell,  mortgage,  encumber,  convey,  hypothecate  or  otherwise  transfer  all  or  any  part  of  Tenant’s  interest  in  this  Lease,  or  permit  the  Premises  to  be
occupied by anyone other than Tenant and Tenant’s employees (each of the foregoing transactions referred to herein as a “Transfer” and any party with
whom a Transfer has occurred referred to herein as a “Transferee”), without Landlord’s prior written consent, which consent shall not be unreasonably
withheld,  conditioned  or  delayed. Tenant  shall  request  Landlord’s  consent  to  any  proposed  Transfer  at  least  thirty  (30)  days  prior  to  the  proposed
effective  date  of  such  proposed  Transfer.  Tenant’s  written  request  shall  include  at  least  the  following:  (a)  the  name  and  legal  composition  of  the
proposed Transferee; (b) the nature of the proposed Transferee’s business and the use to which it intends to put the Premises; (c) the terms and conditions
of  the  proposed  Transfer;  (d)  information  related  to  the  experience  and  financial  resources  of  the  proposed  Transferee;  (e)  such  other  information  as
Landlord may request to supplement, explain or provide details of the matters submitted by Tenant pursuant to clauses (a) through (d) above; and (f)
funds sufficient to reimburse all costs incurred by Landlord, including attorneys’ fees, in connection with evaluating Tenant’s request and preparing any
related documentation.

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b.​

In the event Landlord consents to a Transfer, fifty percent (50%) of any Rent or other compensation paid to Tenant in excess of the Rent
payable to Landlord pursuant to this Lease for the portion of the Premises subject to the Transfer, as measured on a per-square-foot basis, less reasonable
costs  incurred  by  Tenant  in  connection  with  the  Transfer  for  brokerage  fees,  attorneys’  fees,  tenant  improvements  and  other  concessions  reasonably
required to induced the Transferee, shall be paid by Tenant to Landlord as Additional Rent.  For purposes of this Section, the amount due to Tenant by a
Transferee  will  be  deemed  to  include  any  lump  sum  payment  or  other  consideration  given  to  Tenant  in  consideration  of  the  Transfer.  Tenant’s
obligations set forth in this Section shall survive expiration of the Lease Term or earlier termination of this Lease.

c.​

Landlord’s acceptance of Rent from Tenant or any Transferee shall not constitute a waiver by Landlord of the provisions of this Lease or a

release of Tenant from any of its covenants, duties or obligations stated herein.

d.​

Intentionally omitted.

e.​

Notwithstanding anything to the contrary contained in this  Article 23, in the event Tenant contemplates a Transfer of all or a portion of the
Premises  (or  in  the  event  of  any  other  Transfer  or  Transfers  entered  into  by  Tenant  as  a  subterfuge  in  order  to  avoid  the  terms  of  this  Section  23.5,
Landlord shall have the option, by giving written notice to Tenant within thirty (30) days after receipt of any Tenant’s Transfer notice, to recapture the
space subject to Tenant’s desired Transfer (the “Contemplated Transfer Space”).  In the event such option is exercised by Landlord, this Lease shall be
canceled and terminated with respect to such Contemplated Transfer Space as of the contemplated effective date of the Transfer until either (i) the last
day of the term of the contemplated Transfer as set forth in Tenant’s intention to transfer notice or (ii) the last day of the Lease Term, as Landlord may
elect in its sole discretion.

f.​

If a default under this Lease should occur while the Premises or any part thereof is subject to a Transfer, Landlord may, at its option and in
addition  to  any  other  rights  or  remedies  provided  for  herein,  at  law  or  in  equity,  collect  directly  from  the  Transferee  all  rent  or  other  consideration
becoming  due  to  Tenant  from  the  Transferee  and  apply  such  sums  against  any  Rent  due  to  Landlord  from  Tenant.  Tenant  authorizes  and  directs  any
Transferee to make payment directly to Landlord of any and all sums due to Tenant under any Transfer upon written notice from Landlord.  No  direct
collection  by  Landlord  from  any  Transferee  shall  be  construed  to  constitute  a  novation  or  a  release  of  Tenant  or  any  Guarantor  from  the  further
performance of their respective obligations hereunder. The terms of this Section shall survive expiration of the Lease Term or earlier termination of this
Lease.

g.​

If  Tenant  is  a  corporation,  partnership  or  limited  liability  company,  the  issuance  of  any  additional  stock  or  equity  interest  and/or  the
transfer, assignment or hypothecation of any stock or interest in such corporation, partnership or limited liability company in the aggregate in excess of
forty percent (40%) of such stock or interests, as the same may be constituted as of the date of this Lease, whether directly or indirectly, shall be deemed
to be a Transfer within the meaning of this Article, provided that if Tenant is an entity whose stock is publicly traded on a recognized exchange, no sale
or other transfer of any portion of Tenant’s stock shall constitute a Transfer.

23.7  Notwithstanding  any  other  provision  in  this  Lease,  Landlord’s  consent  shall  not  be  required  for  an  assignment  of  this  Lease  (i)  to  any
person(s)  or  entity  that  controls,  is  controlled  by,  or  is  under  common  control  with  Tenant,  (ii)  to  any  entity  resulting  from  the  merger,  acquisition,
consolidation, or other reorganization with Tenant, whether or not Tenant is the surviving entity, (iii) to any person or legal entity that acquires all or
substantially all of the assets or stock of Tenant (each of the foregoing is hereinafter referred to as a “Permitted Transferee”), provided that before such
assignment  shall  be  effective,  (w)  Tenant  shall  not  be  released  from  any  of  its  covenants,  duties  or  obligations  hereunder,  (w)  the  net  worth  of  the
Permitted Transferee (as determined in accordance with generally acceptable accounting principles) shall not be less than the net worth of Tenant (and
any Guarantor) (as determined in accordance with generally acceptable accounting principles) as of the Effective Date, (x) the Permitted Transferee shall
deliver to Landlord a written document by which the Permitted Transferee assumes in full the obligations of Tenant under this Lease, (y) Landlord shall
be

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given  written  notice  of  such  assignment  and  assumption,  including  a  copy  of  the  document(s)  that  evidence  the  assignment,  and  (z)  the  use  of  the
Premises by the Permitted Transferee shall be as set forth in Article 1.  The term “control” means possession, directly or indirectly, of the power to direct
or cause the direction of the management, affairs, and policies of anyone, whether through the ownership of voting securities, by contract, or otherwise.

h.​

Landlord’s express written consent to a Transfer shall not constitute a release of Tenant from any of its covenants, duties or obligations
hereunder, including Tenant’s obligation to pay Rent when due, whether occurring before or after such Transfer, nor shall Landlord’s consent to any one
Transfer constitute Landlord’s consent to any other or subsequent Transfers.

a.​

Tenant will be in breach of this Lease (an “Event of Default”) if at any time during the Lease Term:

ARTICLE 24. EVENTS OF DEFAULT

i..Tenant fails to make payment of any installment of Rent as and when due where such failure shall continue for a period of five (5) days after
Tenant’s receipt of written notice from Landlord; provided, however, that no such written notice shall be required to be provide by Landlord to
Tenant following the second (2nd) failure during the Lease Term;

ii..Tenant fails to timely perform any of its obligations to obtain and keep in full force and effect the insurance required hereunder, which failure
shall constitute an immediate default hereunder without the requirement of any notice and cure period, or Tenant fails to perform any of its other
obligations under Article 15 hereof entitled “Insurance”;

iii.​.​Tenant fails to timely deliver a statement pursuant to  Article 30 hereof entitled “Estoppel Certificate”.

iv..Tenant fails to observe, perform or fulfill any of its other duties, covenants, agreements or obligations hereunder as and when due, and such
failure continues for a period of thirty (30) days after Tenant’s receipt of written notice from Landlord; provided, however, that if the nature of
Tenant’s obligation is such that more than thirty (30) days are reasonably required for its performance, then Tenant will not be in breach if Tenant
commences performance within such thirty (30) day period and thereafter diligently prosecutes the same to completion, but in no event shall such
time period extend beyond sixty (60) days;

v..Tenant, any Guarantor, or any Transferee becomes insolvent, makes a transfer in fraud of its creditors, makes a transfer for the benefit of its
creditors,  is  the  subject  of  a  bankruptcy  petition,  or  is  adjudged  bankrupt  or  insolvent  in  proceedings  filed  against  it;  or  a  receiver,  trustee,  or
custodian is appointed for all or substantially all of any such party’s assets; or any such party fails to pay its debts as they become due, convenes a
meeting of all or a portion of its creditors, or performs any acts of bankruptcy or insolvency, including the selling of its assets to pay creditors or
the attachment, execution or other judicial seizure of substantially all of such party’s assets located at the Premises or of such party’s interest in
this Lease where such seizure is not discharged within sixty (60) days; or

vi.​.​Tenant Abandons the Premises.

ARTICLE 25. REMEDIES OF LANDLORD

a.​

Nothing  contained  herein  shall  constitute  a  waiver  of  Landlord’s  right  to  recover  damages  by  reason  of  Landlord’s  efforts  to  mitigate
damages  following  an  Event  of  Default,  nor  shall  anything  contained  herein  adversely  affect  Landlord’s  right  to  indemnification  against  liability  for
injury or damages to persons or property occurring prior to expiration of the Lease Term or earlier termination of this Lease.

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b.​

c.​

All cure periods provided to Tenant herein shall run concurrently with any periods provided by law.

If an Event of Default exists, in addition to any other rights or remedies provided for herein or at law or in equity, Landlord, at its sole

option, shall have the following rights:

i..The right to declare this Lease at an end, to reenter the Premises and take possession thereof and to terminate all of the rights of Tenant, and
anyone claiming by, under or through Tenant, in and to the Premises.

ii..The right to reenter the Premises without declaring this Lease at an end and to occupy the same, or any portion thereof, for and on account of
Tenant as hereinafter provided, in which event Tenant shall be liable for and pay to Landlord on demand all such expenses as Landlord may have
paid,  assumed  or  incurred  in  recovering  possession  of  the  Premises,  including,  without  limitation,  costs,  expenses,  attorneys’  fees  and
expenditures placing the same in good order, or preparing or altering the same for reletting, and all other expenses, commissions and charges paid
by Landlord in connection with reletting the Premises. Any such reletting may be for the remainder of the Lease Term or for a longer or shorter
period. Such reletting shall be for such rent and on such other terms and conditions as Landlord, in its sole discretion, deems appropriate. Landlord
may  execute  any  lease  either  in  Landlord’s  own  name  or  in  the  name  of  Tenant,  or  assume  Tenant’s  interest  in  any  existing  subleases  to  any
Transferee, as Landlord may see fit, and Tenant shall have no right or authority whatsoever to collect any rent from such tenants or Transferee.  No
re-entry or taking possession of the Premises or reletting thereof by Landlord pursuant to this Subsection, and no acceptance of surrender of the
Premises or other action on Landlord’s part, shall be construed as an election to terminate this Lease unless a written notice of such intention is
given to Tenant. In any case, and whether or not the Premises or any part thereof is relet, Tenant shall be liable until the end of the Lease Term for
Rent  less  net  proceeds,  if  any,  of  any  reletting  effected  for  the  account  of  Tenant,  and  in  no  event  shall  Tenant  be  entitled  to  any  excess  Rent
received by Landlord over and above that which Tenant is obligated to pay hereunder.  Landlord reserves the right to bring such actions for the
recovery  of  any  deficits  remaining  unpaid  by  Tenant  to  Landlord  hereunder  as  Landlord  deems  advisable  from  time  to  time,  without  being
obligated to await the end of the Lease Term. Commencement or maintenance of one or more such actions by Landlord shall not bar Landlord
from  bringing  any  subsequent  actions  for  further  accruals. The  terms  of  this  Subsection  shall  survive  expiration  of  the  Lease  Term  or  earlier
termination of this Lease.

iii.​.​Regardless of whether Landlord has relet all or any portion of the Premises as provided above, Landlord shall have the right at any time to elect
to terminate this Lease for such previous default on the part of the Tenant and to terminate all the rights of Tenant in and to the Premises, or to
continue this Lease in full force and effect, whether or not Tenant shall have Abandoned the Premises. In the event Landlord elects to continue this
Lease  in  full  force  and  effect,  then  Landlord  shall  be  entitled  to  enforce  all  of  its  rights  and  remedies  under  this  Lease,  including  the  right  to
recover  Rent  as  it  becomes  due. Landlord’s  election  not  to  terminate  this  Lease  shall  not  preclude  Landlord  from  subsequently  electing  to
terminate this Lease or pursuing any of its other remedies.

iv..Pursuant to the rights of re-entry provided above, Landlord may remove all persons from the Premises and may, but shall not be obligated to,
(a) remove all property therefrom and (b) enforce any rights Landlord may have against said property or store the same in any public or private
warehouse or elsewhere at the cost and for the account of Tenant or the owner or owners thereof Such action by the Landlord shall not constitute a
termination of this Lease. Tenant agrees to indemnify Indemnitees and to hold Indemnitees free and harmless for, from and against any liability
whatsoever for the removal and/or storage of any such property, whether belonging to Tenant or any third party whomsoever.  The indemnity set
forth in the preceding sentence shall survive expiration of the Lease Term or earlier termination of this Lease.

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d.​

If Tenant shall fail to pay any Rent or perform any other covenant or obligation on its part to be performed hereunder and such failure is not
cured within the applicable cure period prescribed herein, Landlord may, without waiving or releasing Tenant from any of Tenant’s obligations or the
Event  of  Default,  make  such  payment  or  perform  such  covenant  or  obligation  on  behalf  of  Tenant. All  sums  paid  by  Landlord  and  all  necessary
incidental costs incurred by Landlord in performing such covenant or obligation, together with interest at the Default Rate from the date incurred until
paid,  shall  be  paid  by  Tenant  to  Landlord  within  thirty  (30)  days  after  written  demand  therefor.  The  foregoing  rights  are  in  addition  to  any  and  all
remedies available to Landlord upon an Event of Default. In the event that Tenant shall fail to perform any of its maintenance and repair obligations set
forth herein, Landlord may elect, but shall not be obligated, to assume such obligations of Tenant for the remainder of the Lease Term, in which event
Tenant shall pay to Landlord, in addition to any other sums set forth herein, a management fee equal to three percent (3%) of the cost of the maintenance
and repair obligations to compensate Landlord for its service obligations so assumed.

e.​

If  any  payment  of  Rent  payable  by  Tenant  hereunder  is  not  received  by  Landlord  within  five  (5)  days  after  the  due  date,  it  shall  bear

interest at the Default Rate from the date due until paid.

f.​

Tenant acknowledges that, in addition to interest costs, the late payment by Tenant to Landlord of any Rent will cause Landlord to incur
costs not contemplated by this Lease, the exact amount of such costs being extremely difficult and impractical to fix. Such other costs include, without
limitation, processing, administrative and accounting charges and late charges that may be imposed on Landlord by the terms of any mortgage, deed of
trust or related loan documents encumbering the Premises. Accordingly, if any payment of Rent is not received by Landlord within three (3) days of the
date upon which such payment is due, Tenant shall pay to Landlord as a late charge an additional sum equal to the greater of (a) $250.00 or (b) five
percent (5%) of the overdue amount. The parties agree that such late charge represents a fair and reasonable estimate of the costs that Landlord will incur
by reason of any late payment by Tenant, and the payment of late charges and interest are distinct and separate in that the payment of a late charge is to
compensate  Landlord  for  Landlord’s  processing,  administrative  and  other  costs  incurred  by  Landlord  as  a  result  of  Tenant’s  delinquent  payments.
Acceptance of a late charge or interest shall not constitute a waiver of the Event of Default or prevent Landlord from exercising any of the other rights
and remedies available to Landlord under this Lease.

g.​

If Tenant fails to remove by the expiration or earlier termination of this Lease all of Tenant’s personal property, or any items of Alterations
identified by Landlord for removal, Landlord, in addition to Landlord’s other rights and remedies under this Lease, may (a) remove and store such items
and (b) upon ten (10) days prior notice to Tenant, sell all or any such items at private or public sale for such price as Landlord may obtain. Landlord shall
apply the proceeds of any such sale to any amounts due to Landlord under this Lease from Tenant (including Landlord’s reasonable attorneys’ fees and
other  costs  incurred  in  the  removal,  storage,  and/or  sale  of  such  items),  with  the  remainder,  if  any,  to  be  paid  to  Tenant.  Tenant  agrees  to  indemnify
Indemnitees  and  to  hold  Indemnitees  free  and  harmless  for,  from  and  against  any  liability  whatsoever  for  the  removal  and/or  storage  of  any  such
property, whether belonging to Tenant or any third party whomsoever.  In the event there is a cost to Landlord associated with such removal, storage,
and/or sale in excess of any proceeds of any such sale, then Tenant shall, within thirty (30) days of receipt of written notice of such cost, pay the full
amount of such cost to Landlord. The provisions of this Section shall survive the expiration or earlier termination of this Lease.

h.​

If Landlord terminates this Lease due to an Event of Default, then Landlord may recover from Tenant, in addition to the remedies permitted

at law:

i..The worth, at the time of the award, of the unpaid Base Monthly Rent and Additional Rent which had been earned as of the time this Lease is
terminated;

ii..The worth, at the time of the award, of the amount by which the Rent that would have been earned after the date of termination of this Lease
until the time of award exceeds the amount of the loss of rents that Tenant proves could be reasonably avoided;

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iii..The worth, at the time of the award, of the amount by which the Rent for the balance of the Lease Term after the time of award exceeds the
amount of such rental loss for such period as the Tenant proves could have been reasonably avoided; and

iv..Any  other  amount  necessary  to  compensate  Landlord  for  all  detriment  caused  by  the  Event  of  Default,  or  which  in  the  ordinary  course  of
events would be likely to result therefrom, including, without limitation, (a) expenses for cleaning, repairing or restoring the Premises and removal
(including  the  repair  of  any  damage  caused  by  such  removal)  and  storage  (or  disposal)  of  Tenant’s  personal  property,  equipment,  fixtures,
Alterations, and any other items which Tenant is required under this Lease to remove but does not remove, (b) expenses for altering, remodeling or
otherwise  improving  the  Premises  for  the  purpose  of  reletting  the  Premises,  (c)  brokers’  fees  and  commissions,  advertising  costs  and  other
expenses  of  reletting  the  Premises,  (d)  costs  of  carrying  the  Premises  such  as  taxes,  insurance  premiums,  utilities  and  security  precautions,  (e)
expenses of retaking possession of the Premises, (f) reasonable attorney’s fees and court costs, (g) any unamortized brokerage commissions paid
in connection with this Lease, and (h) reimbursement of any rental or other concessions granted or made in favor of Tenant in consideration of this
Lease  including,  but  not  limited  to,  any  moving  allowances,  contributions  or  payments  by  Landlord  for  tenant  improvements  or  buildout
allowances or assumptions by Landlord of any of the Tenant’s previous lease obligations.

Landlord  shall  use  commercially  reasonable  efforts  as  required  by  applicable  law  to  mitigate  any  and  all  damages  resulting  from  any  Tenant

default hereunder.

i.​

All past due amounts owed by Tenant under this Lease shall bear interest at the greater of the prime interest rate plus ten percent (10%) per
annum or eighteen percent (18%) per annum (the “Default Rate”) unless otherwise stated; provided, however, that the Default Rate shall in no event
exceed  the  maximum  rate  (if  any)  permitted  by  applicable  law. The  terms  of  this  Section  shall  survive  expiration  of  the  Lease  Term  or  earlier
termination of this Lease.

j.​

All rights, options and remedies of Landlord contained in this Lease shall be construed and held to be cumulative, and no one of them shall
be  exclusive  of  the  other,  and  Landlord  shall  have  the  right  to  pursue  any  one  or  all  of  such  remedies  or  any  other  remedy  or  relief  which  may  be
provided  by  law  or  in  equity,  whether  or  not  stated  in  this  Lease. Nothing  in  this  Article  shall  be  deemed  to  limit  or  otherwise  affect  Tenant’s
indemnification of Indemnitees pursuant to any provision of this Lease.

ARTICLE 26. SURRENDER OF PREMISES NOT MERGER

The voluntary or other surrender of the Premises by Tenant, or mutual cancellation of this Lease by Landlord and Tenant, will not be deemed to
merge  the  interests  of  Landlord  and  Tenant  in  and  to  the  Premises. Any  such  surrender  or  cancellation  may,  at  the  option  of  Landlord,  operate  as  a
termination of all or any existing Transfers or as an assignment to Landlord of any or all of such Transfers.

ARTICLE 27. ATTORNEYS’ FEES; COLLECTION CHARGES

a.​

In the event of any legal action, arbitration or proceeding between the parties hereto, reasonable attorneys’ fees, court costs and expenses of
the prevailing party shall be added to the judgment therein. Should any Indemnitee be named as defendant in any suit brought against Tenant or any
Tenant Parties in connection with or arising out of this Lease or such party’s occupancy of the Premises, Tenant shall pay all costs and expenses incurred
by such Indemnitee in such suit as Additional Rent, including, without limitation, reasonable attorneys’ fees of separate counsel selected by Landlord.

b.​

If Landlord utilizes the services of an attorney or other professional to enforce any of its rights under or arising from this Lease, whether or
not  an  Event  of  Default  has  occurred,  Tenant  agrees  to  pay  Landlord’s  reasonable  costs  and  expenses,  including  without  limitation  appraisers,
accountants, attorneys, and

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other  professional  fees,  regardless  of  the  fact  that  no  legal  action  may  be  commenced  or  filed  by  Landlord  and  whether  or  not  any  such  action  is
prosecuted to judgment.

c.​

The terms of this Article shall survive expiration of the Lease Term or earlier termination of this Lease.

ARTICLE 28. CONDEMNATION

a.​

If  twenty-five  percent  (25%)  or  more  of  the  square  footage  of  the  Premises  is  taken  for  any  public  or  quasi-public  purpose  by  any
governmental power or authority, by exercise of the right of appropriation, reverse condemnation, condemnation, eminent domain or deed in lieu thereof
(such taking being referred to herein as a “Taking”), and if the remaining portion of the Premises is not reasonably adequate for the operation of Tenant’s
business  after  Landlord  completes  any  repairs  or  alterations  that  Landlord  elects  to  make,  either  Tenant  or  Landlord  may  terminate  this  Lease  by
notifying the other party of such election in writing within twenty (20) days after title has vested in the taking authority.

b.​

If less than twenty-five percent (25%) of the Premises is subject to a Taking, Landlord at its option may terminate this Lease. If Landlord
does not so elect to terminate this Lease, Landlord will promptly proceed to restore the Premises to substantially its same condition existing prior to such
partial Taking, allowing for any reasonable effects of such Taking, and a proportionate allowance based on the loss of square footage will be made to
Tenant for the Rent corresponding to the time during which, and to the part of the Premises which, Tenant is deprived on account of such Taking and
restoration.

c.​

Tenant may not assert any claim against Landlord or the taking authority for any compensation because of such Taking, and Landlord will
be entitled to receive the entire amount of any award without deduction for any estate or interest of Tenant in and to the Premises. Tenant shall, however,
have the right, to the extent that the same shall not reduce or prejudice amounts available to Landlord, to claim from the taking authority, but not from
Landlord,  such  compensation  as  may  be  recoverable  by  Tenant  in  its  own  right  for  relocation  benefits,  moving  expenses  and  damage  to  Tenant’s
personal property and trade fixtures.

ARTICLE 29. RULES AND REGULATIONS

Tenant  will  faithfully  observe  and  comply  with,  and  shall  be  responsible  to  enforce  with  respect  to  Tenant  Parties,  any  and  all  rules  and
regulations promulgated by Landlord for the Premises from time to time (the “Rules and Regulations”). Landlord’s current Rules and Regulations are
attached  hereto  as Exhibit  “E. ” Landlord  reserves  the  right  to  modify  and  amend  the  Rules  and  Regulations  as  it  deems  necessary  or  desirable,  in
Landlord’s sole discretion and with or without notice to Tenant.  Landlord and Landlord Parties will not be responsible to Tenant for the failure of any
party to observe the Rules and Regulations. The terms of the previous sentence shall survive the expiration of the Lease Term or earlier termination of
this Lease.

ARTICLE 30. ESTOPPEL CERTIFICATE

Tenant will execute and deliver to Landlord, within ten (10) Business Days of Landlord’s written demand, a statement in writing addressed to
Landlord or to any third party selected by Landlord, certifying (a) that this Lease is in full force and effect and has not been amended or, if amended,
certifying copies of such amendment(s), (b) the amount of Base Monthly Rent and Additional Rent payable hereunder, (c) the date to which Rent and
other charges are paid, (d) that there are not, to Tenant’s knowledge, any uncured defaults of Landlord hereunder or specifying such defaults if they are
claimed,  (e)  that  Tenant  will  not  amend,  terminate  or  make  prepayment  of  more  than  one  month’s  Rent  under  this  Lease,  (f)  that  any  Notice  (as
hereinafter defined) required hereunder to be given to Landlord shall be given also to Mortgagee and any right of Tenant hereunder which is dependent
on such Notice shall take effect only after Notice is so given, and (g) all such other matters as Landlord may reasonably request. Any  such  statement
may be conclusively relied upon by any prospective purchaser or encumbrancer of the Premises. Tenant’s failure to deliver such statement within such
ten (10)

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Business Day period shall be conclusive upon Tenant that (x) this Lease is in full force and effect, without modification except as may be represented by
Landlord; (y) there are no uncured defaults in Landlord’s performance; and (z) not more than one (1) month’s Rent has been paid in advance.  Tenant
shall indemnify, protect, defend (with counsel reasonably approved by Landlord in writing) and hold Indemnitees harmless from and against any and all
Liabilities attributable to any failure by Tenant to timely deliver any such estoppel certificate to Landlord.

ARTICLE 31. SALE BY LANDLORD

The term “Landlord” as used in this Lease shall be limited to mean and include only the owner or owners, at the time in question, of the fee title
to the Premises and any and all owners of the fee title to the Premises during the Lease Term for purposes of the indemnities with respect to matters
arising while owned by the applicable Landlord. Upon any transfer or conveyance of any such title or interest (other than a transfer for security purposes
only), the transferor shall be automatically relieved of all covenants and obligations on the part of the Landlord contained in this Lease, whether express
or implied, ripe or not, and in such event Tenant agrees to look solely to the successor in interest of Landlord in and to this Lease. This Lease will not be
affected by any such sale, and Tenant agrees to attorn to the Landlord’s successor in interest.  Landlord and Landlord’s transferees and assignees shall
have the absolute right to transfer all or any portion of their respective title and interest in the Premises and this Lease without the consent of Tenant.

ARTICLE 32. NOTICES

Any  and  all  notices,  statements,  demands,  requests,  consents,  approvals,  authorizations,  offers,  agreements,  appointments  or  designations
required or permitted hereunder (“Notices”) shall be in writing and shall be effective (a) upon personal delivery, or (b) three (3) Business Days after
being deposited in the U.S. Mail, registered or certified, return receipt requested, postage prepaid, or (c) one (1) Business Day after being deposited with
any commercial air courier or express service, addressed as set forth in Article 1 hereof or at any other address designated by any party hereto in the
manner provided above. The inability to deliver because of a changed address of which no Notice was given, or rejection or other refusal to accept any
Notice, shall be deemed to be the receipt of the Notice as of the date of such inability to deliver or rejection or refusal to accept.

ARTICLE 33. WAIVER

The failure of Landlord to insist in any one or more cases upon the strict performance of any term, covenant or condition of this Lease will not be
construed as a waiver of a subsequent breach of the same or any other term, covenant or condition. The waiver by Landlord of any Event of Default shall
not  be  a  waiver  of  any  preceding  or  subsequent  Event  of  Default,  and  no  delay  or  omission  by  Landlord  to  seek  a  remedy  for  any  Event  of  Default
hereunder shall be deemed a waiver by Landlord of its remedies or rights with respect to such Event of Default, nor shall Landlord’s acceptance of any
Rent payment be construed to be a waiver by Landlord of any preceding Event of Default.

ARTICLE 34. HOLDOVER

a.​

Tenant shall vacate the Premises upon the expiration of the Lease Term or earlier termination of this Lease and shall surrender possession
thereof to Landlord in accordance with the terms hereof Tenant shall indemnify Indemnitees for, from and against any and all Liabilities incurred by
Indemnitees attributable to any delay hereunder by Tenant. The indemnity set forth in the preceding sentence shall survive expiration of the Lease Term
or earlier termination of this Lease.

b.​

If Tenant remains in possession of the Premises, or any portion thereof, after the expiration of the Lease Term or earlier termination of this
Lease without the prior written consent of Landlord, such occupancy shall be deemed a month-to-month tenancy upon all the terms and conditions of this
Lease except

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that Tenant shall pay Base Monthly Rent equal to one hundred fifty percent (150%) of the Base Monthly Rent paid by Tenant during the final month of
the Lease Term. Acceptance by Landlord of Rent after such expiration of the Lease Term or earlier termination of this Lease shall not constitute consent
to a holdover or result in an extension of this Lease and Tenant shall have no right, whether by purported exercise of any option granted hereunder or
otherwise, to expand the Premises or extend the Lease Term. All options, rights of first refusal, and/or rights of first offer, if any, granted under the terms
of  this  Lease  shall  be  terminated  and  be  of  no  further  force  or  effect  during  such  month-to-month  tenancy. Tenant  shall  be  liable,  and  shall  pay  to
Landlord within ten (10) days after demand, for all losses incurred by Landlord as a result of such holdover, and shall indemnify, defend and hold the
Indemnitees harmless from and against all liabilities, damages, losses, claims, suits, costs and expenses (including reasonable attorneys’ fees and costs)
arising from or relating to any such holdover tenancy, including, without limitation, any claim for damages made by a succeeding tenant.  Nothing herein
shall  limit  any  of  Landlord’s  rights  or  Tenant’s  obligations  arising  from  Tenant’s  failure  to  timely  surrender  possession  of  the  Premises,  including,
without limitation, Landlord’s right to repossess the Premises and remove Tenant therefrom at any time after the expiration or earlier termination of this
Lease and Tenant’s obligation to reimburse and indemnify Landlord as provided herein.

ARTICLE 35. DEFAULT OF LANDLORD; LIMITATION OF LIABILIT Y

If Landlord materially defaults in performing any of its obligations under this Lease, Tenant agrees to promptly give notice of such default to
Landlord and to afford Landlord a reasonable period of time to cure such default, which period of time shall not be less than thirty (30) days. Landlord
shall not be in default in the performance of any obligation required to be performed by Landlord under this Lease unless Landlord has failed to perform
such  obligation  within  thirty  (30)  days  after  the  receipt  of  written  notice  from  Tenant  specifying  in  detail  Landlord’s  failure  to  perform;  provided
however, that if the nature of Landlord’s obligation is such that more than thirty (30) days are required for its performance, then Landlord shall not be
deemed in default if it commences such performance within such thirty (30) day period and thereafter diligently pursues the same to completion. Should
Tenant give written notice to Landlord to correct any default, then prior to any cancellation of this Lease or the exercise of any other remedies available
to Tenant hereunder, Tenant shall give the same notice to Mortgagee, initially at the address set forth in  Article 1 hereof, and thereafter at such other
addresses of which Tenant may be notified from time to time, and Mortgagee shall be given thirty (30) days, or such longer period of time as may be
reasonably  necessary,  to  correct  or  remedy  such  failure  to  perform,  but  shall  have  no  obligation  to  do  so. If  and  when  the  Mortgagee  has  made
performance on behalf of Landlord, Landlord’s failure to perform shall be deemed cured. Tenant shall have no right to terminate this Lease except as
expressly provided herein. In the event of any actual or alleged failure, breach or default hereunder by Landlord, Tenant’s sole and exclusive remedy will
be against Landlord’s interest in the Building, and Tenant shall not pursue any Indemnitee, nor shall any Indemnitees be subject to service of process or
have a judgment obtained against them, in connection with any alleged breach or default. No writ of execution will be levied against the assets of any
Landlord Parties. Notwithstanding anything contained in this Lease to the contrary, the obligations of Landlord under this Lease (including any actual or
alleged  breach  or  default  by  Landlord)  do  not  constitute  personal  obligations  of  the  individual  owners,  members,  partners,  directors,  officers  or
shareholders  of  Landlord,  and  Tenant  shall  not  seek  recourse  against  the  individual  owners,  members,  partners,  directors,  officers  or  shareholders  of
Landlord or any of their personal assets for satisfaction of any liability with respect to this Lease. Tenant hereby covenants and agrees for itself and all of
its successors and assigns that the liability of Landlord for its obligations under this Lease (including any liability as a result of any actual or alleged
failure, breach or default hereunder by Landlord), shall be limited solely to, and Tenant’s and its successors’ and assigns’ sole and exclusive remedy
shall be against Landlord’s equity interest in, the Building and proceeds therefrom, and no other assets of Landlord. The covenants and agreements set
forth in this Article are enforceable by Indemnitees and shall survive the expiration of the Lease Term or earlier termination of this Lease.

ARTICLE 36. SUBORDINATION

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Without the necessity of any additional document being executed by Tenant for the purpose of effecting a subordination, and at the election of
Landlord, Mortgagee or any ground lessor with respect to the Building, this Lease will be subject and subordinate at all times to (a) all ground leases or
underlying leases which may now exist or hereafter be executed affecting the Building, and (b) the lien of any mortgage or deed of trust which may now
exist or may hereafter be executed in any amount for which the Building, ground leases or underlying leases, or Landlord’s interest or estate therein, is
specified as security. In the event that any ground lease or underlying lease terminates for any reason or any mortgage or deed of trust is foreclosed or a
conveyance in lieu of foreclosure is made for any reason, Tenant shall, notwithstanding any subordination and at the option of such successor in interest,
attorn to and become the Tenant of the successor in interest to Landlord, but only so long as prior thereto such successor in interest has agreed, in writing,
not to disturb the interests of Tenant in the Lease. Tenant covenants and agrees to execute and deliver to Landlord within ten (10) days of Landlord’s
request any reasonably requested document or instrument evidencing such subordination of this Lease with respect to any such ground lease, underlying
lease or the lien of any such mortgage or deed of trust. Tenant hereby irrevocably appoints Landlord as attorney-in-fact of Tenant to execute, deliver and
record any such document in the name and on behalf of Tenant.

ARTICLE 37. BROKERS

Tenant warrants that it has had no dealings with any broker or agent in connection with this Lease except for those set forth in  Article 1 hereof
and  covenants  to  pay,  hold  harmless  and  indemnify  Indemnitees  for,  from  and  against  any  and  all  costs,  expense  or  liability  for  any  compensation,
commissions  and  charges  claimed  by  any  other  broker  or  agent  with  respect  to  this  Lease  or  its  negotiation. The  terms  of  this Article  shall  survive
expiration of the Lease Term or earlier termination of this Lease.

ARTICLE 38. QUIET POSSESSION

Provided that no Event of Default exists, or would exist but for the passage of time or the giving of notice, Tenant may quietly have, hold and
enjoy the Premises during the Lease Term in accordance with and subject to the terms and conditions of this Lease without disturbance from Landlord or
from any other person claiming through Landlord.

ARTICLE 39. BUILDING ACCESS AND SECURITY;FIRE/LIFE SAFETY SYSTEM

The Building is secured by an electronically controlled card access security system, which controls all ingress to and egress from the Building
and after Building Hours elevator access. Tenant may either, at its sole cost and expense, utilize the Building’s access control panels for the installation
of “plug-and-play” security components for the Premises or install a separate security system for the Premises. In the event Tenant installs a separate
security system (“Tenant’s Security System”) for the Premises, (i) Tenant shall provide Landlord with the specifications for Tenant’s Security System,
and  access  cards  or  other  means  by  which  Landlord  may  enter  the  Premises  as  permitted  under  this  Lease,  (ii)  Tenant  shall  be  solely  liable  and
responsible  for  any  loss  or  damage,  including  without  limitation  the  loss or  theft  of  any  equipment  or  other  property  belonging  to  Tenant  or  Tenant
Parties,  arising  out  of  or  in  connection  with  Tenant’s  Security  System,  and  (iii)  Tenant  shall  ensure  that  Tenant’s  Security  System  complies  with  all
applicable  governmental  laws,  codes,  regulations  and  ordinances,  including  without  limitation  those  relating  to  fire  and  emergency  access. Tenant's
Security System shall at all times remain Tenant's personal property. Tenant’s Security System shall be considered part of the Premises.

INTENTIONALLY OMITTED

ARTICLE 40. SUBSTITUTE PREMISES

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ARTICLE 41. MISCELLANEOUS PROVISIONS

If Tenant executes this Lease as a partnership, each individual executing this Lease on behalf of the partnership represents and warrants that he or
she is a general partner of the partnership and that this Lease is binding upon the partnership in accordance with its terms. If Tenant executes this Lease
as a corporation or a limited liability company, each of the persons executing this Lease on behalf of Tenant covenants and warrants that Tenant is a duly
authorized and existing corporation or limited liability company, that Tenant has and is qualified to transact business in Arizona, that the corporation or
limited liability company has full right, authority and power to enter into this Lease and to perform its obligations hereunder, that each person signing
this Lease on behalf of the corporation or limited liability company is authorized to do so and that this Lease is binding upon the corporation or limited
liability company in accordance with its terms.

a.​

All Exhibits and Addenda attached hereto are incorporated herein by this reference and made a part this Lease. If any provision contained in
an Exhibit or Addendum is inconsistent with any other provision of this Lease, the provision contained in the Exhibit or Addendum shall supersede the
provisions contained in herein unless otherwise provided.

b.​

This Lease and the Exhibits attached hereto contain all of the covenants, provisions, agreements, conditions and understandings between
Landlord and Tenant concerning the Premises and any other matter covered or mentioned in this Lease, and no prior agreement or understanding, oral or
written, express or implied, pertaining to the Premises or any such other matter shall be effective for any purpose. No provision of this Lease may be
amended or added to except by an agreement in writing signed by the parties hereto or their respective successors in interest. The parties acknowledge
that  all  prior  agreements,  representations  and  negotiations  are  deemed  superseded  by  the  execution  of  this  Lease  to  the  extent  they  are  not  expressly
incorporated herein. Any warranties or representations not expressly contained herein will in no way bind either Landlord or Tenant, and Landlord and
Tenant expressly waive all claims for damages by reason of any statement, representation, warranty, promise or agreement not contained in this Lease.
The provisions of this Section shall survive expiration of the Lease Term or earlier termination of this Lease.

c.​

This Lease and the legal relations between the parties hereto shall be governed by and construed and enforced in accordance with the laws
of the State of Arizona, without regard to its principles of conflicts of law.  Any action brought to interpret, enforce, or construe any provision of this
Lease  shall  be  commenced  and  maintained  in  the  Maricopa  County  Superior  Court  of  the  State  of Arizona  (or,  as  may  be  appropriate,  in  the  Justice
Courts  of  Maricopa  County  or  in  the  United  States  District  Court  for  the  District  of  Arizona  if,  but  only  if,  the  superior  court  lacks  or  declines
jurisdiction over such action). The parties irrevocably consent to jurisdiction and venue in such courts for such purposes and agree not to seek transfer or
removal of any action commenced in accordance with the terms of this Section. Landlord and Tenant agree that any action or proceeding arising out of
this Lease shall be heard by a court of competent jurisdiction sitting without a jury, and each hereby waives all rights to trial by jury.  The terms of this
Section shall survive the expiration of the Lease Term or earlier termination of this Lease.

d.​

The language of this Lease shall be construed to its normal and usual meaning and not strictly for or against either Landlord or Tenant.
Each party has reviewed and revised this Lease and any rule of construction to the effect that ambiguities are to be resolved against the drafting party
shall not apply to the interpretation hereof. This Lease shall be construed as a whole and in accordance with its fair meaning, and shall not be construed
more strictly against one party hereto than against the other party merely by virtue of the fact that it may have been prepared by counsel for one of the
parties. If any words or phrases in this Lease have been stricken, whether or not replaced by other words or phrases, this Lease shall be construed (if
otherwise clear and unambiguous) as if the stricken matter never  appeared  and  no  inference  shall  be  drawn  from  the  former  presence  of  the  stricken
matters in this Lease or from the fact that such matters were stricken.

e.​

The Section headings of this Lease are for convenience of reference only and shall not be deemed to modify, explain, restrict, alter or affect

the meaning or interpretation of any provision hereof. Where

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the context requires herein, the word “person” will include corporation, firm, partnership, limited liability company or association, the singular shall be
construed as the plural, and neuter pronouns shall be construed as masculine and feminine pronouns, and vice versa.

f.​

If there is more than one person comprising Tenant hereunder, (a) each of them is and shall be jointly and severally liable for the covenants,
conditions, provisions and agreements of this Lease to be kept, observed and performed by Tenant; and (b) the act or signature of, or notice from or to,
any one or more of them with respect to this Lease shall be binding upon each and all of the persons and entities executing this Lease as Tenant with the
same force and effect as if each and all of them had so acted or signed, or given or received such notice.

g.​

If any provision of this Lease is found to be unenforceable, or is or becomes illegal because of any present or future law or regulation of any
governmental  body  or  entity  effective  during  the  Lease  Term,  the  intention  of  the  parties  is  that  the  remaining  provisions  of  this  Lease  shall  not  be
affected thereby.

h.​

Time is of the essence of each term and provision of this Lease.

i.​

Subject to the terms of Article 23 hereof entitled “Assignment, Subletting and Transfers of Ownership” and  Article 31 hereof entitled “Sale
by Landlord,” the terms and provisions of this Lease are binding upon and inure to the benefit of the parties hereto and their respective heirs, executors,
administrators,  successors  and  assigns. Except  as  otherwise  provided  herein,  any  indemnification  or  release  of  Landlord  or  Tenant  hereunder  shall
include Landlord Parties or Tenant Parties, as applicable. The terms of the foregoing sentence shall survive the expiration of the Lease Term or earlier
termination of this Lease.

j.​

All covenants and agreements to be performed by Tenant under any of the terms of this Lease will be performed by Tenant at Tenant’s sole

cost and expense and without any abatement of Rent.

k.​

In  consideration  of  Landlord’s  covenants  and  agreements  hereunder,  Tenant  hereby  covenants  and  agrees  not  to  disclose  any  terms,
covenants or conditions of this Lease to any other party without the prior written consent of Landlord. The terms of this Section shall survive expiration
of the Lease Term or earlier termination of this Lease.

l.​

If  Tenant  shall  request  Landlord’s  consent  and  Landlord  shall  fail  or  refuse  to  give  such  consent,  Tenant  shall  not  be  entitled  to  any
damages  for  any  withholding  by  Landlord  of  its  consent;  Tenant’s  sole  remedy  shall  be  an  action  for  specific  performance  or  injunction,  and  such
remedy shall be available only in those cases where Landlord has expressly agreed in writing not to unreasonably withhold its consent or where as a
matter of law Landlord may not unreasonably withhold its consent. The terms of this Section shall survive the expiration of the Lease Term or earlier
termination of this Lease.

m.​ As used herein, the term “Business Day” shall mean a day that is not a Saturday, Sunday or legal holiday.  In the event that the first day a
Notice shall be deemed given under this Lease, or the date for the performance of any covenant or obligation hereunder, shall fall on a Saturday, Sunday
or legal holiday, the date such Notice shall be deemed given, or the date for performance of such covenant or obligation, shall be extended to the next
Business Day. If any deadline or Notice date herein is extended to the next Business Day, and such deadline is used to calculate a subsequent date, the
extended date that falls on the next Business Day shall be used to calculate the subsequent date. Unless otherwise provided in this Lease, all time periods
shall be in calendar days.

n.​ Whenever a day is appointed herein on which, or a period of time is appointed during which, either party is required to do or complete any
act, matter or thing, the time for the doing or completion thereof shall be extended by a period of time equal to the number of days on or during which
such  party  is  prevented  from,  or  is  reasonably  interfered  with,  the  doing  or  completion  of  such  act,  matter  or  thing  because  of  labor  disputes,  civil
commotion, war, warlike operation, sabotage, governmental regulations or control, fire or other casualty, inability to obtain materials, fuel or energy,
weather or other acts of God, terrorism or other causes beyond such party’s reasonable control (financial inability excepted) (collectively, Force Majeure
Delays”); provided, however, that nothing contained herein shall excuse Tenant from the prompt payment of any Rent.

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o.​

In addition to the actions recited herein and contemplated to be performed, executed, and/or delivered by the parties hereunder, each party
shall, whenever and as often as it shall be requested by the other party, execute, acknowledge and deliver, or cause to be executed, acknowledged and
delivered,  such  further  instruments  and  documents  as  may  be  necessary  in  order  to  carry  out  the  intent  and  purpose  of  this  Lease,  including  without
limitation execution of any documents reasonably requested to allow either party to deal with governmental entities, utility companies and other third
parties from whom permits or approvals may be required. The terms of this Section shall survive the expiration of the Lease Term or earlier termination
of this Lease.

p.​

If any Mortgagee of the Building requests reasonable modifications to this Lease, Tenant will not unreasonably withhold, delay or defer its
written  consent  thereto,  provided  that  such  modifications  do  not  materially  increase  the  obligations  of  Tenant  hereunder  or  materially  and  adversely
affect Tenant’s leasehold interest.

q.​

Provided Tenant is not publicly traded, within ten (10) Business Days following Landlord’s written request, Tenant agrees to deliver to
Landlord (but not more frequently than once in any calendar year) current financial statements of Tenant, prepared by a CPA and certified by an officer
or  principal  of  Tenant. Landlord  shall  hold  any  such  information  in  confidence  and  shall  use  it  only  for  the  purpose  of  evaluating  Tenant’s  financial
condition; provided, however, that Landlord shall be permitted to share such information with any Mortgagee or prospective purchaser of the Building or
Premises.

r.​

Neither this Lease nor any memorandum hereof shall be recorded by Tenant. At the sole option of Landlord, Tenant and Landlord shall

execute, and Landlord may record, a short form memorandum of this Lease in form and substance satisfactory to Landlord.

s.​

Tenant hereby acknowledges that the Premises is subject to the ADA and that the ADA may require substantial modifications to the use
and/or physical structure of the Premises. Tenant further acknowledges that it will be solely responsible for determining the specific application of the
ADA to the Premises. If Landlord provides space plans for all or any part of the Premises, Landlord makes no representations or warranties, express or
implied, that such plans are in compliance with the ADA. Tenant shall be responsible for retaining qualified experts and legal counsel of their choice to
detect and correct any aspect of the structure or use of the Premises, including without limitation any modifications of the structure or use reflected in any
space  plan  and  to  determine  the  liability  for  ADA  compliance  under  any  transaction  documents  relating  to  the  Premises.  Tenant  shall  be  solely
responsible to modify the Premises as a result of any amendments or changes in the ADA occurring after the Commencement Date.

t.​

This Lease may be executed in as many counterparts as may be deemed necessary and convenient, and by the different parties hereto on
separate  counterparts,  each  of  which,  when  so  executed,  shall  be  deemed  an  original,  but  all  such  counterparts  shall  constitute  one  and  the  same
instrument. A party’s signature on this Lease or any amendment hereto may be provided by facsimile and shall be effective upon transmission to the
other party hereto.

[SIGNATURES ON FOLLOWING PAGE]

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IN  WITNESS  WHEREOF,  Landlord  and  Tenant  have  executed  this  Lease  as  of  the  date  and  year  indicated  by  Landlord’s  execution  date  as

written below.

LANDLORD:
TERRA VERDE OWNER LLC,a Delaware limited liability company

TENANT:
THE JOINT CORP., a Delaware corporation

By: /s/ James R. Wentworth   
Name: James R. Wentworth    
Its: Authorized Signatory   

By: /s/ Peter D. Holt    
Name: Peter D. Holt   
Its: CEO     

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TABLE OF CONTENTS

ARTICLE 1 BASIC LEASE PROVISIONS AND CERTAIN DEFINED TERMS
ARTICLE 2 DEMISE AND POSSESSION
ARTICLE 3 LEASE TERM
ARTICLE 4 RENT
ARTICLE 5 ADDITIONAL RENT
ARTICLE 6 TAXES
ARTICLE 7 COMMON AREAS
ARTICLE 8 SERVICES TO BE FURNISHED BY LANDLORD
ARTICLE 9 SECURITY DEPOSIT
ARTICLE 10 USE OF PREMISES; QUIET CONDUCT
ARTICLE 11 HAZARDOUS MATERIALS
ARTICLE 12 PARKING
ARTICLE 13 UTILITIES
ARTICLE 14 ALTERATIONS; MECHANIC’S LIENS
ARTICLE 15 INSURANCE
ARTICLE 16 WAIVERS OF SUBROGATION
ARTICLE 17 INDEMNIFICATION AND WAIVER OF CLAIMS
ARTICLE 18 MAINTENANCE AND REPAIRS
ARTICLE 19 SIGNS
ARTICLE 20 ENTRY BY LANDLORD
ARTICLE 21 ABANDONMENT; SURRENDER
ARTICLE 22 DAMAGE
ARTICLE 23 ASSIGNMENT, SUBLETTING AND TRANSFERS OF OWNERSHIP
ARTICLE 24 EVENTS OF DEFAULT
ARTICLE 25 REMEDIES OF LANDLORD
ARTICLE 26 SURRENDER OF PREMISES NOT MERGER
ARTICLE 27 ATTORNEYS’ FEES; COLLECTION CHARGES
ARTICLE 28 CONDEMNATION
ARTICLE 29 RULES AND REGULATIONS
ARTICLE 30 ESTOPPEL CERTIFICATE
ARTICLE 31 SALE BY LANDLORD
ARTICLE 32 NOTICES
ARTICLE 33 WAIVER
ARTICLE 34 HOLDOVER
ARTICLE 35 DEFAULT OF LANDLORD; LIMITATION OF LIABILITY
ARTICLE 36 SUBORDINATION
ARTICLE 37 BROKERS
ARTICLE 38 QUIET POSSESSION
ARTICLE 39 BUILDING ACCESS AND SECURITY; FIRE/LIFE SAFETY SYSTEM
ARTICLE 40 SUBSTITUTE PREMISES
ARTICLE 41 MISCELLANEOUS PROVISIONS

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EXHIBITS:
A FLOOR PLAN
B WORK LETTER
C COMMENCEMENT DATE CERTIFICATE
D PARKING RULES AND REGULATIONS
E RULES AND REGULATIONS
F ROFR AVAILABLE SPACE
G EXISTING BUILDING SIGNAGE

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Exhibit 10.32

March 3, 2020 (retroactive to January 1, 2020)

Mr. Jacob L. Singleton

Dear Jake:

This letter agreement (this “Amendment”) amends and extends your Employment Letter Agreement dated November 6, 2018 (the Letter Agreement,
as so amended, the “Current Agreement”) with respect to your at-will employment arrangement as CFO. All capitalized terms used and not expressly
defined herein shall have the meaning set forth in the Current Agreement. Except as expressly amended herein, all provisions of the Current
Agreement shall remain in effect through the end of the Term (as extended hereby and as it may be mutually agreed to be further extended). After
you have reviewed the terms of the Current Agreement, please sign below to signify your acceptance.

1. The section entitled “Term” of the Current Agreement shall be amended and restated in its entirety to read:

The Initial Term shall be extended by three months until March 31, 2020 and shall automatically renew on April 1 of each year for successive
one-year terms (each, a “Renewal Term” and together with the Initial Term, the “Term”), unless at least sixty (60) days before the end of
the then-current Term, either party notifies the other party in writing of its or his desire not to renew. Notwithstanding the foregoing, either
party may terminate this Letter Agreement at any time upon written notice to the other party, in accordance with the section entitled “At
Will Employment/Termination,” below.

2. The section entitled “Compensation” shall be amended and restated in its entirety to read:

Effective January 1, 2020, your annual base salary has been set at the rate of two hundred and twenty-five thousand Dollars $225,000
(“Base Salary”). The Base Salary is payable in accordance with the Company’s regular payroll schedule and subject to appropriate
withholdings and deductions. Beginning in 2021, Base Salary adjustments, if any, shall be made in March (or at such other time as
employees of the Company generally are receiving salary adjustments), and shall not be retroactive to January.

During your employment, you will be eligible to participate in the Company’s Short-Term Incentive Plan (“STIP”) with a target amount equal
to forty percent (40%) of your Base Salary. You must be actively employed by the Company on the date of payout in order to receive an
award under the STIP. Bonus payments will be determined after the completion of The Joint’s annual audit on or about March 1 of each
year. The Joint will pay any bonus payable to you no later than March 15 of the year after the end of the year for which the bonus is earned,
provided that in the event The Joint pays annual bonuses to employees generally at a different time, your payment will also be paid at that
time.

3. The first paragraph of the section entitled “Amended and Restated 2014 Incentive Stock Plan and Future Long-Term Incentive Plans” shall be

amended and restated in its entirety to read:

The Joint Corp. | 16767 N. Perimeter Dr. Suite 240 | Scottsdale, AZ 85260 | (480) 245-5960 | thejoint.com

You will continue to participate in The Joint Corp. Amended and Restated 2014 Incentive Stock Plan (the “Stock Plan”). Your 2019 grant will
be equal to 50% of your base salary, will be granted at the same time that other employees receive their 2019 long-term incentive grants,
and will vest in four equal annual installments (provided you remain employed by The Joint on the date of vesting). You also will be eligible
to participate in any other long-term incentive plans that The Joint may adopt, subject to the terms and eligibility requirements of any such
plans and the discretion of The Joint’s board of directors (or of the committee of the board administering the plan for executive officers and
senior management) in making awards under such plans.

4. The section entitled “’At-Will’ Employment/Termination” shall be amended and restated in its entirety to read:

Nothing in any of the Company's personnel policies will be deemed to constitute a right to employment or to otherwise obligate the
Company to employ you. At all times, your employment with the Company is “at-will,” which means that you may resign at any time for any
reason and the Company may terminate your employment at any time for any reason or for no reason at all, with or without advance notice
(provided that any notice of termination by either party shall be in writing). If your employment is terminated for any reason, this Letter
Agreement will terminate automatically, you shall have no further rights or obligations hereunder except for the provisions that expressly
survive the termination of this Letter Agreement and the terms and conditions contained in the Confidentiality, Nonsolicitation and
Noncompetition Agreement (the “Confidentiality Agreement”) that accompanies this Letter Agreement, and the Company shall have no
further obligations to you, other than for payment of your Base Salary through the date of termination to the extent not theretofore paid.
Notwithstanding the foregoing, if the Company terminates your employment other than for Cause or Disability (each as defined below) or
death, and you enter into a separation agreement including a general release of claims and obligations against the Company and its affiliates
in a form and substance acceptable to the Company within fifty-two (52) days after your date of termination and provided you have not
rescinded such separation agreement within seven (7) days thereafter, then you will be entitled to the following:

a. a severance payment equal to fifty percent (50%) of your then-current Base Salary. The severance payment will be payable in
installments over a six-month period beginning with the next regular payroll payment date in accordance with the Company’s normal payroll
practice. To the extent that, the severance payment is not subject to Code Section 409A, the Company may, in its sole discretion, elect to
make your severance payment in a lump sum in cash within sixty (60) days after your date of termination. If paid in installments, each
installment shall be treated as a separate payment for Code Section 409A purposes. To the extent necessary to comply with Code Section
409A, if the severance payment could be made or commence in more than one taxable year depending upon when you execute the release,
the payment will be made or commence in the later taxable year;

b.
the right to continue to participate in the Company’s group health insurance program under COBRA continuation coverage during the
statutory continuation period following the termination date, the first six months of which shall be paid by the Joint if the termination is not
in connection with a Change of Control, and the first three months of which shall be paid by the Joint if the termination is in connection with
a Change of Control, and the balance shall be paid by you; and

2

c. bonus payments under the Short-Term Incentive Plan (STIP) that you have earned prior to termination.

For purposes of this Letter Agreement, Cause means any one or more of the following: (i) the commission of any crime involving dishonesty,
breach of trust or physical harm to any person, (ii) willfully engaging in conduct that is in bad faith or injurious to The Joint or its business
(including, for example, fraud or embezzlement), (iii) gross misconduct, whether personal or professional, which could cause harm to the
business or reputation of The Joint, (iv) failure to comply with the significant provisions of The Joint’s policies as specified in the Employee
Handbook or Code of Ethics, or as otherwise adopted by the board of directors and provided to you, applicable to you and then in effect, or
(v) willful and material failure to perform or observe, or gross negligence in the performance of, any of the terms or provisions of this Letter
Agreement, including the failure to follow the reasonable written directions of the CEO, and any breach of this agreement or covenants of
confidentiality, non-competition, non-solicitation or other covenants you’ve agreed to with The Joint.

For purposes of this Letter Agreement, “Disability” shall mean your inability to perform the essential functions of your job, with or without
reasonable accommodation for a period of at least ninety (90) substantially continuous days or for a period of one hundred twenty (120)
days in the aggregate during any 12-month period.

This section entitled “’At Will’ Employment/Termination” shall survive the termination of this Letter Agreement, provided that if the parties
enter into a new written employment agreement, any provision in such new employment agreement relating to severance shall supersede
and replace this section and this section shall terminate.

Except as amended herein, your Letter Agreement shall remain in full force and effect.

[Signature page follows]

3

 
If the foregoing is acceptable to you, please so indicate by signing a copy of this letter where indicated below and returning it to the undersigned.

Very truly yours,

THE JOINT CORP.

/s/ Peter D. Holt
President and Chief Executive Officer

Agreed and accepted this 3rd day of March, 2020 (retroactive to January 1, 2020):

/s/ Jake Singleton
Jake Singleton

4

Exhibit 23.1

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We consent to the incorporation by reference in the registration statements (No. 333-208262 and 333-225898) on Form S-8 of our report dated
March 6, 2020 with respect to the consolidated balance sheets of The Joint Corp. and Subsidiary and Affiliates as of December 31, 2019 and
2018 and the related consolidated statements of operations, stockholders' equity, and cash flows, for the years then ended, which report appears
in the December 31, 2019 annual report on Form 10-K of The Joint Corp. and Subsidiary and Affiliates.

/S/ Plante & Moran, PLLC

March 6, 2020
Denver, Colorado

 
              
 
 
        
CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER

PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 31.1

I, Peter D. Holt, certify that:

1.

2.

3.

4.

I have reviewed this annual report on Form 10-K of The Joint Corp.;

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made,
in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial
condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act
Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.

b.

c.

d.

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that
material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during
the period in which this report is being prepared;

Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to
provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance
with generally accepted accounting principles;

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the
disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter
(the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s
internal control over financial reporting; and

5.

The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s
auditors and the audit committee of registrant’s board of directors (or persons performing the equivalent functions):

a.

b.

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to
adversely affect the registrant’s ability to record, process, summarize and report financial information; and

Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over
financial reporting.

Date: March 6, 2020

/s/ Peter D. Holt
Peter D. Holt
President and Chief Executive Officer
(Principal Executive Officer)

CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER

PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Jake Singleton, certify that:

Exhibit 31.2

1.

2.

3.

4.

I have reviewed this annual report on Form 10-K of The Joint Corp.;

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made,
in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial
condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act
Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.

b.

c.

d.

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that
material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly
during the period in which this report is being prepared;

Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to
provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance
with generally accepted accounting principles;

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the
disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter
(the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s
internal control over financial reporting; and

5.

The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s
auditors and the audit committee of registrant’s board of directors (or persons performing the equivalent functions):

a.

b.

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to
adversely affect the registrant’s ability to record, process, summarize and report financial information; and

Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over
financial reporting.

Date: March 6, 2020

/s/ Jake Singleton
Jake Singleton
Chief Financial Officer
(Principal Financial Officer)

CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32

For purposes of Section 1350 of Chapter 63 of Title 18 of the United States Code, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, each of the

undersigned officers of The Joint Corp., a Delaware corporation (“Company”), does hereby certify, to such officer’s knowledge, that:

The Annual Report on Form 10-K for the fiscal year ended December 31, 2019 (“Form 10-K”) of the Company fully complies with the requirements of Section 13(a) or
15(d) of the Securities Exchange Act of 1934 and the information contained in the Form 10-K fairly presents, in all material respects, the financial condition and results of
operations of the Company.

Dated: March 6, 2020

Dated: March 6, 2020

/s/ Peter D. Holt

Peter D. Holt
President and Chief Executive Officer
(Principal Executive Officer)

/s/ Jake Singleton
Jake Singleton
Chief Financial Officer
(Principal Financial Officer)