Viad
Annual Report 2014

Plain-text annual report

2014 ANNUAL REPORT DEAR FELLOW SHAREHOLDERS (cid:100)(cid:346)(cid:286)(cid:3)(cid:400)(cid:410)(cid:396)(cid:286)(cid:374)(cid:336)(cid:410)(cid:346)(cid:3)(cid:381)(cid:296)(cid:3)(cid:115)(cid:349)(cid:258)(cid:282)(cid:859)(cid:400)(cid:3)(cid:271)(cid:437)(cid:400)(cid:349)(cid:374)(cid:286)(cid:400)(cid:400)(cid:3)(cid:381)(cid:374)(cid:272)(cid:286)(cid:3)(cid:258)(cid:336)(cid:258)(cid:349)(cid:374)(cid:3)(cid:400)(cid:410)(cid:381)(cid:381)(cid:282)(cid:3)(cid:381)(cid:437)(cid:410)(cid:3)(cid:349)(cid:374)(cid:3)(cid:1006)(cid:1004)(cid:1005)(cid:1008)(cid:856)(cid:3)(cid:75)(cid:437)(cid:396)(cid:3)(cid:336)(cid:381)(cid:258)(cid:367)(cid:3)(cid:349)(cid:400)(cid:3)(cid:410)(cid:381)(cid:3)(cid:393)(cid:396)(cid:381)(cid:448)(cid:349)(cid:282)(cid:286)(cid:3)(cid:400)(cid:410)(cid:396)(cid:381)(cid:374)(cid:336)(cid:3) (cid:258)(cid:374)(cid:282)(cid:3)(cid:400)(cid:437)(cid:400)(cid:410)(cid:258)(cid:349)(cid:374)(cid:258)(cid:271)(cid:367)(cid:286)(cid:3)(cid:396)(cid:286)(cid:410)(cid:437)(cid:396)(cid:374)(cid:400)(cid:3)(cid:296)(cid:381)(cid:396)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:400)(cid:346)(cid:258)(cid:396)(cid:286)(cid:346)(cid:381)(cid:367)(cid:282)(cid:286)(cid:396)(cid:400)(cid:856)(cid:3)(cid:116)(cid:286)(cid:3)(cid:258)(cid:396)(cid:286)(cid:3)(cid:258)(cid:272)(cid:272)(cid:381)(cid:373)(cid:393)(cid:367)(cid:349)(cid:400)(cid:346)(cid:349)(cid:374)(cid:336)(cid:3)(cid:410)(cid:346)(cid:349)(cid:400)(cid:3)(cid:271)(cid:455)(cid:3)(cid:282)(cid:396)(cid:349)(cid:448)(cid:349)(cid:374)(cid:336)(cid:3)(cid:393)(cid:396)(cid:381)(cid:302)(cid:410)(cid:258)(cid:271)(cid:367)(cid:286)(cid:3) (cid:336)(cid:396)(cid:381)(cid:449)(cid:410)(cid:346)(cid:3)(cid:349)(cid:374)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:271)(cid:437)(cid:400)(cid:349)(cid:374)(cid:286)(cid:400)(cid:400)(cid:286)(cid:400)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:410)(cid:346)(cid:396)(cid:381)(cid:437)(cid:336)(cid:346)(cid:3)(cid:282)(cid:349)(cid:400)(cid:272)(cid:349)(cid:393)(cid:367)(cid:349)(cid:374)(cid:286)(cid:282)(cid:3)(cid:272)(cid:258)(cid:393)(cid:349)(cid:410)(cid:258)(cid:367)(cid:3)(cid:258)(cid:367)(cid:367)(cid:381)(cid:272)(cid:258)(cid:415)(cid:381)(cid:374)(cid:856)(cid:3)(cid:24)(cid:437)(cid:396)(cid:349)(cid:374)(cid:336)(cid:3)(cid:1006)(cid:1004)(cid:1005)(cid:1008)(cid:853)(cid:3)(cid:449)(cid:286)(cid:3)(cid:282)(cid:286)(cid:367)(cid:349)(cid:448)(cid:286)(cid:396)(cid:286)(cid:282)(cid:3) (cid:400)(cid:410)(cid:396)(cid:381)(cid:374)(cid:336)(cid:3)(cid:381)(cid:396)(cid:336)(cid:258)(cid:374)(cid:349)(cid:272)(cid:3)(cid:336)(cid:396)(cid:381)(cid:449)(cid:410)(cid:346)(cid:853)(cid:3)(cid:393)(cid:396)(cid:381)(cid:282)(cid:437)(cid:272)(cid:286)(cid:282)(cid:3)(cid:400)(cid:381)(cid:367)(cid:349)(cid:282)(cid:3)(cid:302)(cid:374)(cid:258)(cid:374)(cid:272)(cid:349)(cid:258)(cid:367)(cid:3)(cid:396)(cid:286)(cid:400)(cid:437)(cid:367)(cid:410)(cid:400)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:373)(cid:258)(cid:282)(cid:286)(cid:3)(cid:400)(cid:349)(cid:336)(cid:374)(cid:349)(cid:302)(cid:272)(cid:258)(cid:374)(cid:410)(cid:3)(cid:393)(cid:396)(cid:381)(cid:336)(cid:396)(cid:286)(cid:400)(cid:400)(cid:3)(cid:410)(cid:381)(cid:449)(cid:258)(cid:396)(cid:282)(cid:400)(cid:3) (cid:381)(cid:437)(cid:396)(cid:3)(cid:400)(cid:410)(cid:396)(cid:258)(cid:410)(cid:286)(cid:336)(cid:349)(cid:272)(cid:3)(cid:336)(cid:396)(cid:381)(cid:449)(cid:410)(cid:346)(cid:3)(cid:349)(cid:374)(cid:349)(cid:415)(cid:258)(cid:415)(cid:448)(cid:286)(cid:400)(cid:3)(cid:349)(cid:374)(cid:3)(cid:271)(cid:381)(cid:410)(cid:346)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:68)(cid:258)(cid:396)(cid:364)(cid:286)(cid:415)(cid:374)(cid:336)(cid:3)(cid:920)(cid:3)(cid:28)(cid:448)(cid:286)(cid:374)(cid:410)(cid:400)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:100)(cid:396)(cid:258)(cid:448)(cid:286)(cid:367)(cid:3)(cid:920)(cid:3)(cid:90)(cid:286)(cid:272)(cid:396)(cid:286)(cid:258)(cid:415)(cid:381)(cid:374)(cid:3)(cid:336)(cid:396)(cid:381)(cid:437)(cid:393)(cid:400)(cid:856)(cid:3) (cid:75)(cid:437)(cid:396)(cid:3) (cid:349)(cid:374)(cid:272)(cid:381)(cid:373)(cid:286)(cid:3) (cid:393)(cid:286)(cid:396)(cid:3) (cid:400)(cid:346)(cid:258)(cid:396)(cid:286)(cid:3) (cid:271)(cid:286)(cid:296)(cid:381)(cid:396)(cid:286)(cid:3) (cid:381)(cid:410)(cid:346)(cid:286)(cid:396)(cid:3) (cid:349)(cid:410)(cid:286)(cid:373)(cid:400)(cid:3) (cid:349)(cid:374)(cid:272)(cid:396)(cid:286)(cid:258)(cid:400)(cid:286)(cid:282)(cid:3)(cid:410)(cid:381)(cid:3) (cid:936)(cid:1005)(cid:856)(cid:1009)(cid:1013)(cid:3)(cid:296)(cid:396)(cid:381)(cid:373)(cid:3) (cid:936)(cid:1005)(cid:856)(cid:1005)(cid:1009)(cid:3)(cid:349)(cid:374)(cid:3)(cid:1006)(cid:1004)(cid:1005)(cid:1007)(cid:3) (cid:381)(cid:374)(cid:3) (cid:258)(cid:3) (cid:1008)(cid:1006)(cid:856)(cid:1012)(cid:3) (cid:393)(cid:286)(cid:396)(cid:272)(cid:286)(cid:374)(cid:410)(cid:3)(cid:349)(cid:374)(cid:272)(cid:396)(cid:286)(cid:258)(cid:400)(cid:286)(cid:3)(cid:349)(cid:374)(cid:3)(cid:400)(cid:286)(cid:336)(cid:373)(cid:286)(cid:374)(cid:410)(cid:3)(cid:381)(cid:393)(cid:286)(cid:396)(cid:258)(cid:415)(cid:374)(cid:336)(cid:3)(cid:349)(cid:374)(cid:272)(cid:381)(cid:373)(cid:286)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:396)(cid:286)(cid:448)(cid:286)(cid:374)(cid:437)(cid:286)(cid:3)(cid:336)(cid:396)(cid:381)(cid:449)(cid:410)(cid:346)(cid:3)(cid:381)(cid:296)(cid:3)(cid:1005)(cid:1005)(cid:856)(cid:1011)(cid:3)(cid:393)(cid:286)(cid:396)(cid:272)(cid:286)(cid:374)(cid:410)(cid:856) (cid:75)(cid:104)(cid:90)(cid:3)(cid:1006)(cid:1004)(cid:1005)(cid:1008)(cid:3)(cid:44)(cid:47)(cid:39)(cid:44)(cid:62)(cid:47)(cid:39)(cid:44)(cid:100)(cid:94)(cid:3)(cid:47)(cid:69)(cid:18)(cid:62)(cid:104)(cid:24)(cid:28)(cid:855) • (cid:28)(cid:454)(cid:393)(cid:258)(cid:374)(cid:400)(cid:349)(cid:381)(cid:374)(cid:3)(cid:381)(cid:296)(cid:3)(cid:39)(cid:28)(cid:94)(cid:859)(cid:3)(cid:400)(cid:286)(cid:396)(cid:448)(cid:349)(cid:272)(cid:286)(cid:3)(cid:381)(cid:299)(cid:286)(cid:396)(cid:349)(cid:374)(cid:336)(cid:3) (cid:410)(cid:346)(cid:396)(cid:381)(cid:437)(cid:336)(cid:346)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:258)(cid:272)(cid:395)(cid:437)(cid:349)(cid:400)(cid:349)(cid:415)(cid:381)(cid:374)(cid:400)(cid:3)(cid:381)(cid:296)(cid:3)(cid:17)(cid:367)(cid:349)(cid:410)(cid:460)(cid:3) (cid:18)(cid:381)(cid:373)(cid:373)(cid:437)(cid:374)(cid:349)(cid:272)(cid:258)(cid:415)(cid:381)(cid:374)(cid:400)(cid:3)(cid:894)(cid:258)(cid:437)(cid:282)(cid:349)(cid:381)(cid:882)(cid:448)(cid:349)(cid:400)(cid:437)(cid:258)(cid:367)(cid:3)(cid:400)(cid:286)(cid:396)(cid:448)(cid:349)(cid:272)(cid:286)(cid:400)(cid:895)(cid:853)(cid:3) (cid:381)(cid:374)(cid:87)(cid:286)(cid:258)(cid:364)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:100)(cid:396)(cid:258)(cid:448)(cid:286)(cid:367)(cid:3)(cid:87)(cid:367)(cid:258)(cid:374)(cid:374)(cid:286)(cid:396)(cid:400)(cid:3)(cid:894)(cid:286)(cid:448)(cid:286)(cid:374)(cid:410)(cid:3) (cid:258)(cid:272)(cid:272)(cid:381)(cid:373)(cid:373)(cid:381)(cid:282)(cid:258)(cid:415)(cid:381)(cid:374)(cid:400)(cid:3)(cid:400)(cid:286)(cid:396)(cid:448)(cid:349)(cid:272)(cid:286)(cid:400)(cid:895)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:69)(cid:1006)(cid:1004)(cid:1004)(cid:3) (cid:894)(cid:286)(cid:448)(cid:286)(cid:374)(cid:410)(cid:3)(cid:396)(cid:286)(cid:336)(cid:349)(cid:400)(cid:410)(cid:396)(cid:258)(cid:415)(cid:381)(cid:374)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:282)(cid:258)(cid:410)(cid:258)(cid:3)(cid:400)(cid:286)(cid:396)(cid:448)(cid:349)(cid:272)(cid:286)(cid:400)(cid:895) • • • • • (cid:1010)(cid:856)(cid:1008)(cid:1081)(cid:3)(cid:336)(cid:396)(cid:381)(cid:449)(cid:410)(cid:346)(cid:3)(cid:349)(cid:374)(cid:3)(cid:39)(cid:28)(cid:94)(cid:859)(cid:3)(cid:104)(cid:856)(cid:94)(cid:856)(cid:3)(cid:271)(cid:258)(cid:400)(cid:286)(cid:3)(cid:400)(cid:258)(cid:373)(cid:286)(cid:882)(cid:400)(cid:346)(cid:381)(cid:449)(cid:3) revenue (cid:62)(cid:258)(cid:437)(cid:374)(cid:272)(cid:346)(cid:3)(cid:381)(cid:296)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:374)(cid:286)(cid:449)(cid:3)(cid:286)(cid:373)(cid:393)(cid:367)(cid:381)(cid:455)(cid:286)(cid:286)(cid:882)(cid:282)(cid:286)(cid:400)(cid:349)(cid:336)(cid:374)(cid:286)(cid:282)(cid:3) FIT3 wall system that provides an enhanced, streamlined appearance, (cid:272)(cid:381)(cid:374)(cid:400)(cid:410)(cid:396)(cid:437)(cid:272)(cid:415)(cid:381)(cid:374)(cid:3)(cid:286)(cid:312)(cid:272)(cid:349)(cid:286)(cid:374)(cid:272)(cid:455)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:349)(cid:400)(cid:3)(cid:437)(cid:374)(cid:349)(cid:395)(cid:437)(cid:286)(cid:367)(cid:455)(cid:3) (cid:258)(cid:282)(cid:258)(cid:393)(cid:410)(cid:258)(cid:271)(cid:367)(cid:286)(cid:3)(cid:296)(cid:381)(cid:396)(cid:3)(cid:373)(cid:437)(cid:367)(cid:415)(cid:393)(cid:367)(cid:286)(cid:3)(cid:400)(cid:437)(cid:396)(cid:296)(cid:258)(cid:272)(cid:286)(cid:400) (cid:62)(cid:258)(cid:437)(cid:374)(cid:272)(cid:346)(cid:3)(cid:381)(cid:296)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:39)(cid:367)(cid:258)(cid:272)(cid:349)(cid:286)(cid:396)(cid:3)(cid:94)(cid:364)(cid:455)(cid:449)(cid:258)(cid:367)(cid:364)(cid:853)(cid:3)(cid:449)(cid:346)(cid:349)(cid:272)(cid:346)(cid:3) (cid:336)(cid:286)(cid:374)(cid:286)(cid:396)(cid:258)(cid:410)(cid:286)(cid:282)(cid:3)(cid:258)(cid:393)(cid:393)(cid:396)(cid:381)(cid:454)(cid:349)(cid:373)(cid:258)(cid:410)(cid:286)(cid:367)(cid:455)(cid:3)(cid:1007)(cid:1004)(cid:1004)(cid:853)(cid:1004)(cid:1004)(cid:1004)(cid:3)(cid:448)(cid:349)(cid:400)(cid:349)(cid:410)(cid:400)(cid:3)(cid:349)(cid:374)(cid:3) (cid:349)(cid:410)(cid:400)(cid:3)(cid:302)(cid:396)(cid:400)(cid:410)(cid:3)(cid:400)(cid:286)(cid:258)(cid:400)(cid:381)(cid:374) (cid:1005)(cid:1009)(cid:856)(cid:1005)(cid:1081)(cid:3)(cid:349)(cid:374)(cid:272)(cid:396)(cid:286)(cid:258)(cid:400)(cid:286)(cid:3)(cid:349)(cid:374)(cid:3)(cid:393)(cid:258)(cid:400)(cid:400)(cid:286)(cid:374)(cid:336)(cid:286)(cid:396)(cid:3)(cid:272)(cid:381)(cid:437)(cid:374)(cid:410)(cid:400)(cid:3)(cid:258)(cid:410)(cid:3) (cid:17)(cid:396)(cid:286)(cid:449)(cid:400)(cid:410)(cid:286)(cid:396)(cid:859)(cid:400)(cid:3)(cid:381)(cid:410)(cid:346)(cid:286)(cid:396)(cid:3)(cid:410)(cid:346)(cid:396)(cid:286)(cid:286)(cid:3)(cid:258)(cid:425)(cid:396)(cid:258)(cid:272)(cid:415)(cid:381)(cid:374)(cid:400) (cid:4)(cid:282)(cid:282)(cid:349)(cid:415)(cid:381)(cid:374)(cid:3)(cid:381)(cid:296)(cid:3)(cid:1012)(cid:1004)(cid:3)(cid:396)(cid:381)(cid:381)(cid:373)(cid:400)(cid:3)(cid:410)(cid:381)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:393)(cid:381)(cid:396)(cid:414)(cid:381)(cid:367)(cid:349)(cid:381)(cid:3) (cid:410)(cid:346)(cid:396)(cid:381)(cid:437)(cid:336)(cid:346)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:258)(cid:272)(cid:395)(cid:437)(cid:349)(cid:400)(cid:349)(cid:415)(cid:381)(cid:374)(cid:3)(cid:381)(cid:296)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:116)(cid:286)(cid:400)(cid:410)(cid:3) (cid:39)(cid:367)(cid:258)(cid:272)(cid:349)(cid:286)(cid:396)(cid:3)(cid:68)(cid:381)(cid:410)(cid:286)(cid:367)(cid:3)(cid:920)(cid:3)(cid:18)(cid:258)(cid:271)(cid:349)(cid:374)(cid:400)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:4)(cid:393)(cid:336)(cid:258)(cid:396)(cid:3) (cid:115)(cid:349)(cid:367)(cid:367)(cid:258)(cid:336)(cid:286)(cid:3)(cid:62)(cid:381)(cid:282)(cid:336)(cid:286) • (cid:4)(cid:374)(cid:3)(cid:349)(cid:374)(cid:272)(cid:396)(cid:286)(cid:258)(cid:400)(cid:286)(cid:3)(cid:349)(cid:374)(cid:3)(cid:400)(cid:258)(cid:373)(cid:286)(cid:882)(cid:400)(cid:410)(cid:381)(cid:396)(cid:286)(cid:3)(cid:90)(cid:286)(cid:448)(cid:87)(cid:4)(cid:90)(cid:3)(cid:381)(cid:296)(cid:3)(cid:1009)(cid:856)(cid:1006)(cid:1081)(cid:3) on a constant currency basis At December 31, 2014, our balance sheet remained strong with cash and cash equivalents totaling $57.0 (cid:373)(cid:349)(cid:367)(cid:367)(cid:349)(cid:381)(cid:374)(cid:3) (cid:258)(cid:374)(cid:282)(cid:3) (cid:258)(cid:3) (cid:282)(cid:286)(cid:271)(cid:410)(cid:882)(cid:410)(cid:381)(cid:882)(cid:272)(cid:258)(cid:393)(cid:349)(cid:410)(cid:258)(cid:367)(cid:3) (cid:396)(cid:258)(cid:415)(cid:381)(cid:3) (cid:381)(cid:296)(cid:3) (cid:1006)(cid:1012)(cid:856)(cid:1013)(cid:3) (cid:393)(cid:286)(cid:396)(cid:272)(cid:286)(cid:374)(cid:410)(cid:856)(cid:3) Our strong balance sheet enabled us to return a total (cid:381)(cid:296)(cid:3)(cid:936)(cid:1012)(cid:1005)(cid:856)(cid:1007)(cid:3)(cid:373)(cid:349)(cid:367)(cid:367)(cid:349)(cid:381)(cid:374)(cid:3)(cid:410)(cid:381)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:400)(cid:346)(cid:258)(cid:396)(cid:286)(cid:346)(cid:381)(cid:367)(cid:282)(cid:286)(cid:396)(cid:400)(cid:3)(cid:410)(cid:346)(cid:396)(cid:381)(cid:437)(cid:336)(cid:346)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:296)(cid:381)(cid:396)(cid:373)(cid:3) (cid:381)(cid:296)(cid:3)(cid:400)(cid:393)(cid:286)(cid:272)(cid:349)(cid:258)(cid:367)(cid:3)(cid:282)(cid:349)(cid:448)(cid:349)(cid:282)(cid:286)(cid:374)(cid:282)(cid:400)(cid:3)(cid:410)(cid:346)(cid:258)(cid:410)(cid:3)(cid:449)(cid:286)(cid:396)(cid:286)(cid:3)(cid:393)(cid:258)(cid:349)(cid:282)(cid:3)(cid:349)(cid:374)(cid:3)(cid:69)(cid:381)(cid:448)(cid:286)(cid:373)(cid:271)(cid:286)(cid:396)(cid:3)(cid:1006)(cid:1004)(cid:1005)(cid:1007)(cid:3) (cid:258)(cid:374)(cid:282)(cid:3)(cid:38)(cid:286)(cid:271)(cid:396)(cid:437)(cid:258)(cid:396)(cid:455)(cid:3)(cid:1006)(cid:1004)(cid:1005)(cid:1008)(cid:856)(cid:3)(cid:47)(cid:374)(cid:3)(cid:258)(cid:282)(cid:282)(cid:349)(cid:415)(cid:381)(cid:374)(cid:853)(cid:3)(cid:449)(cid:286)(cid:3)(cid:373)(cid:258)(cid:282)(cid:286)(cid:3)(cid:258)(cid:3)(cid:936)(cid:1005)(cid:1004)(cid:856)(cid:1010)(cid:3)(cid:373)(cid:349)(cid:367)- lion investment in our stock through share repurchas- es during 2014. 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(cid:94)(cid:349)(cid:374)(cid:272)(cid:286)(cid:396)(cid:286)(cid:367)(cid:455)(cid:853) Steve Moster (cid:87)(cid:396)(cid:286)(cid:400)(cid:349)(cid:282)(cid:286)(cid:374)(cid:410)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:18)(cid:346)(cid:349)(cid:286)(cid:296)(cid:3)(cid:28)(cid:454)(cid:286)(cid:272)(cid:437)(cid:415)(cid:448)(cid:286)(cid:3)(cid:75)(cid:312)(cid:272)(cid:286)(cid:396) (cid:39)(cid:28)(cid:94)(cid:3)(cid:393)(cid:258)(cid:396)(cid:410)(cid:374)(cid:286)(cid:396)(cid:286)(cid:282)(cid:3)(cid:449)(cid:349)(cid:410)(cid:346)(cid:3)(cid:69)(cid:258)(cid:415)(cid:381)(cid:374)(cid:258)(cid:367)(cid:3)(cid:39)(cid:286)(cid:381)(cid:336)(cid:396)(cid:258)(cid:393)(cid:346)(cid:349)(cid:272)(cid:3) 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(cid:396)(cid:286)(cid:258)(cid:367)(cid:373)(cid:400)(cid:3)(cid:381)(cid:296)(cid:3)(cid:400)(cid:272)(cid:349)(cid:286)(cid:374)(cid:415)(cid:302)(cid:272)(cid:3)(cid:349)(cid:374)(cid:395)(cid:437)(cid:349)(cid:396)(cid:455)(cid:856) FINANCIAL HIGHLIGHTS . 6 6 0 0 1 $ . 3 3 5 9 $ . 0 5 6 0 1 $ . 9 9 5 $ . 9 1 4 $ . 2 8 3 $ 9 5 1 $ . . 5 1 1 $ . 9 9 0 $ % 9 8 2 . % 2 3 . % 6 0 . ‘12 ‘13 ‘14 ‘12 ‘13 ‘14 ‘12 ‘13 ‘14 ‘12 ‘13 ‘14 Revenue1 (in millions) Segment Operating Income1 (in millions) Income Before Other Items1,2 (per share) Debt-to-Capital Ratio3 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INTEGRITY TEAM ACHIEVEMENT (cid:116)(cid:286)(cid:3)(cid:282)(cid:381)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:396)(cid:349)(cid:336)(cid:346)(cid:410)(cid:3)(cid:410)(cid:346)(cid:349)(cid:374)(cid:336)(cid:3)(cid:1005)(cid:1004)(cid:1004)(cid:3) (cid:393)(cid:286)(cid:396)(cid:272)(cid:286)(cid:374)(cid:410)(cid:3)(cid:381)(cid:296)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:415)(cid:373)(cid:286)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:258)(cid:396)(cid:286)(cid:3) (cid:272)(cid:381)(cid:373)(cid:373)(cid:349)(cid:425)(cid:286)(cid:282)(cid:3)(cid:410)(cid:381)(cid:3)(cid:271)(cid:286)(cid:349)(cid:374)(cid:336)(cid:3)(cid:862)(cid:4)(cid:367)(cid:449)(cid:258)(cid:455)(cid:400)(cid:3) Honest.” (cid:116)(cid:286)(cid:3)(cid:258)(cid:396)(cid:286)(cid:3)(cid:272)(cid:381)(cid:373)(cid:373)(cid:349)(cid:425)(cid:286)(cid:282)(cid:3)(cid:410)(cid:381)(cid:3)(cid:449)(cid:349)(cid:374)(cid:374)(cid:349)(cid:374)(cid:336)(cid:3) (cid:258)(cid:400)(cid:3)(cid:258)(cid:3)(cid:410)(cid:286)(cid:258)(cid:373)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:410)(cid:381)(cid:3)(cid:282)(cid:286)(cid:367)(cid:349)(cid:448)(cid:286)(cid:396)(cid:349)(cid:374)(cid:336)(cid:3) (cid:400)(cid:410)(cid:396)(cid:381)(cid:374)(cid:336)(cid:3)(cid:448)(cid:258)(cid:367)(cid:437)(cid:286)(cid:3)(cid:296)(cid:381)(cid:396)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:400)(cid:346)(cid:258)(cid:396)(cid:286)(cid:346)(cid:381)(cid:367)(cid:282)- (cid:286)(cid:396)(cid:400)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:272)(cid:437)(cid:400)(cid:410)(cid:381)(cid:373)(cid:286)(cid:396)(cid:400)(cid:856) TRUST & MUTUAL RESPECT INNOVATION & LEADERSHIP ENVIRONMENT We earn and sustain the trust (cid:381)(cid:296)(cid:3)(cid:381)(cid:410)(cid:346)(cid:286)(cid:396)(cid:400)(cid:3)(cid:410)(cid:346)(cid:396)(cid:381)(cid:437)(cid:336)(cid:346)(cid:3)(cid:396)(cid:286)(cid:400)(cid:393)(cid:286)(cid:272)(cid:410)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3) (cid:258)(cid:272)(cid:272)(cid:381)(cid:437)(cid:374)(cid:410)(cid:258)(cid:271)(cid:349)(cid:367)(cid:349)(cid:410)(cid:455)(cid:856) (cid:116)(cid:286)(cid:3)(cid:437)(cid:415)(cid:367)(cid:349)(cid:460)(cid:286)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:393)(cid:258)(cid:400)(cid:400)(cid:349)(cid:381)(cid:374)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:272)(cid:396)(cid:286)- (cid:258)(cid:415)(cid:448)(cid:349)(cid:410)(cid:455)(cid:3)(cid:410)(cid:381)(cid:3)(cid:302)(cid:374)(cid:282)(cid:3)(cid:374)(cid:286)(cid:449)(cid:3)(cid:449)(cid:258)(cid:455)(cid:400)(cid:3)(cid:410)(cid:381)(cid:3)(cid:272)(cid:381)(cid:374)- (cid:410)(cid:396)(cid:349)(cid:271)(cid:437)(cid:410)(cid:286)(cid:3)(cid:410)(cid:381)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:400)(cid:437)(cid:272)(cid:272)(cid:286)(cid:400)(cid:400)(cid:856)(cid:3)(cid:116)(cid:286)(cid:3)(cid:258)(cid:396)(cid:286)(cid:3) all leaders. Each one of us is an (cid:286)(cid:454)(cid:258)(cid:373)(cid:393)(cid:367)(cid:286)(cid:3)(cid:296)(cid:381)(cid:396)(cid:3)(cid:400)(cid:381)(cid:373)(cid:286)(cid:381)(cid:374)(cid:286)(cid:3)(cid:286)(cid:367)(cid:400)(cid:286)(cid:856) (cid:116)(cid:286)(cid:3)(cid:396)(cid:286)(cid:400)(cid:393)(cid:286)(cid:272)(cid:410)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:286)(cid:374)(cid:448)(cid:349)(cid:396)(cid:381)(cid:374)(cid:373)(cid:286)(cid:374)(cid:410)(cid:3) (cid:258)(cid:374)(cid:282)(cid:3)(cid:272)(cid:381)(cid:374)(cid:400)(cid:272)(cid:349)(cid:286)(cid:374)(cid:415)(cid:381)(cid:437)(cid:400)(cid:367)(cid:455)(cid:3)(cid:437)(cid:400)(cid:286)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3) natural resources. As filed with the Securities and Exchange Commission on March 12, 2015 UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K (Mark One) ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2014 or TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number: 001-11015 Viad Corp (Exact name of registrant as specified in its charter) Delaware State or other jurisdiction of incorporation or organization 1850 North Central Avenue, Suite 1900 Phoenix, Arizona (Address of principal executive offices) 36-1169950 (I.R.S. Employer Identification No.) 85004-4565 (Zip Code) Registrant’s telephone number, including area code: (602) 207-1000 Securities registered pursuant to Section 12(b) of the Act: Title of each class Common Stock, $1.50 par value Name of each exchange on which registered New York Stock Exchange Securities registered pursuant to Section 12(g) of the Act: None Indicate by check mark if the registrant is a well-known seasoned issuer, as defined by Rule 405 of the Securities Act. Yes No Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act. Yes No Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes No Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files.) Yes No Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. Indicate by check mark whether registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See definition of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check One): Large accelerated filer Non-accelerated filer Accelerated filer Smaller reporting company Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes No The aggregate market value of the Common Stock (based on its closing price per share on such date) held by non-affiliates on the last business day of the registrant’s most recently completed second fiscal quarter (June 30, 2014) was approximately $477 million. Registrant had 20,098,781 shares of Common Stock ($1.50 par value) outstanding as of January 31, 2015. Documents Incorporated by Reference A portion of the Proxy Statement for the Annual Meeting of Shareholders of Viad Corp, which is scheduled to be held on May 21, 2015, is incorporated by reference into Part III of this Annual Report. INDEX Part I Item 1. Item 1A. Item 1B. Item 2. Item 3. Item 4. Other. Part II Item 5. Item 6. Item 7. Item 7A. Item 8. Item 9. Item 9A. Item 9B. Part III Item 10. Item 11. Item 12. Item 13. Item 14. Part IV Item 15. Business......................................................................................................................... Risk Factors ................................................................................................................... Unresolved Staff Comments.......................................................................................... Properties....................................................................................................................... Legal Proceedings ......................................................................................................... Mine Safety Disclosures................................................................................................ Executive Officers of Registrant ................................................................................... Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities ...................................................................................... Selected Financial Data ................................................................................................. Management’s Discussion and Analysis of Financial Condition and Results of Operations...................................................................................................................... Quantitative and Qualitative Disclosures About Market Risk ...................................... Financial Statements and Supplementary Data ............................................................. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure ...................................................................................................................... Controls and Procedures................................................................................................ Other Information.......................................................................................................... Directors, Executive Officers and Corporate Governance ............................................ Executive Compensation ............................................................................................... Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters....................................................................................................... Certain Relationships and Related Transactions, and Director Independence .............. Principal Accounting Fees and Services........................................................................ Exhibits, Financial Statement Schedules....................................................................... Page 1 9 13 14 14 14 15 16 19 21 42 43 44 44 44 45 45 45 45 45 46 [THIS PAGE INTENTIONALLY LEFT BLANK] Item 1. Business. PART I Viad Corp (together with its subsidiaries, “Viad” or the “Company”) derives its revenue from experiential services provided primarily within the exhibition and events industry and the travel and recreation industry. Viad occupies leading positions as a value-added service provider in many of the markets in which it competes. Viad serves clients predominantly in the United States, Canada, the United Kingdom, Germany and the United Arab Emirates. Viad operates two business groups: Marketing & Events Group. The Marketing & Events Group is a global event marketing company that helps clients gain more awareness, more involvement and more value from their trade show programs and other live events. The Marketing & Events Group specializes in all aspects of the design, planning and production of face- to-face events, immersive environments and brand-based experiences for clients, including show organizers, corporate brand marketers and retail shopping centers. The mission of the Marketing & Events Group is to create the world’s most meaningful and memorable experiences for show organizers, brand marketers, event attendees and retail shopping centers. Show organizers include for-profit and not-for-profit show owners as well as show management companies. Corporate brand marketers include exhibitors and domestic and international corporations that want to promote their brands, services and innovations, feature new products and build business relationships. Viad’s retail shopping center customers include major developers, owners and management companies of shopping malls and lifestyle centers. In 2014, Viad derived approximately 89 percent of its consolidated revenue from products and services provided by the Marketing & Events Group. Travel & Recreation Group. The Travel & Recreation Group is an experiential leisure travel provider serving the needs of regional and long-haul visitors to iconic natural and cultural destinations in North America. The Travel & Recreation Group generates its revenue from tourism products and experiential services, including the Glacier Skywalk and other world-class attractions, hotel operations, transportation services and package tour operations in and around Western Canada, Glacier National Park in Montana, Denali National Park and Preserve in Alaska and Waterton Lakes National Park in Alberta, Canada. In 2014, Viad derived approximately 11 percent of its consolidated revenue from services provided by the Travel & Recreation Group. Viad’s two business groups are supported by the Viad corporate and Shared Services group, which provides functional support to Viad’s operating units in the areas of management, finance and accounting, internal auditing, information technology, legal, insurance, corporate development, real estate and tax. The group also handles matters pertaining to businesses previously discontinued or sold by the Company. Recent Business Developments In connection with the Company’s strategic review of opportunities to enhance shareholder value, the Company paid a special cash dividend of $2.50 per share, or $50.8 million in the aggregate, on November 14, 2013. On February 14, 2014, the Company paid a second special cash dividend of $1.50 per share, or $30.5 million in the aggregate. In April 2014, the Company concluded its strategic review and announced the Company’s go- forward strategy to maximize returns on investment for Viad shareholders: accelerate the growth of both business groups and continue to drive operational efficiencies and margin expansion. The growth strategy for the Marketing & Events Group, which is comprised of Global Experience Specialists, Inc. and affiliates (“GES”), is to establish GES as the preferred global, full-service provider for live events, with further reach to corporate and consumer events, exhibitions, congresses and conferences. The Company expects to do this through the acquisition of businesses that compete in industry sectors with higher profit margins, add new, value-added services for GES’ customers that complement and enhance its existing businesses and further leverage GES’ global capabilities. For the Travel & Recreation Group, the Company continues to execute on its Refresh-Build-Buy growth strategy, which is focused on refreshing existing assets to drive both rate and volume 1 growth, building new assets and buying assets that add scale to the business and generate strong returns on investment. In 2014, the Company completed the following key acquisitions: • West Glacier Properties: On July 1, 2014, the Company acquired the West Glacier Motel & Cabins, the Apgar Village Lodge and related land, food and beverage services and retail operations (collectively, the “West Glacier Properties”). The West Glacier Properties acquisition complements the Travel & Recreation Group’s existing assets and increases its presence in the Glacier National Park area, reinforcing the Company’s position as the “Gateway to Glacier” • Blitz: On September 16, 2014, the Company acquired Blitz Communications Group Limited and affiliates (collectively, “Blitz”), a leading audio-visual staging and creative services provider for the live events industry in the United Kingdom and continental Europe. The addition of Blitz has allowed the Marketing & Events Group to obtain a prominent role in the United Kingdom audio-visual market onPeak: On October 7, 2014, the Company acquired onPeak LLC and Travel Planners, Inc. By acquiring these companies, which provide event accommodations services to the majority of the top 100 U.S. events, the Marketing & Events Group became the leading event accommodations service provider in the United States • • N200: On November 24, 2014, the Company acquired N200 Limited and affiliates (collectively, “N200”), Europe’s leading event registration and data intelligence services provider for the live events industry. The acquisition of N200 affords clients of the Marketing & Events Group yet another value-added service within a high-margin industry sector In late 2013, the Marketing & Events Group announced the formation of its U.S. in-house audio-visual (“AV”) team. In 2014, this team produced organic growth for the Marketing & Events Group, servicing 17 events and growing a solid pipeline for 2015 and beyond. AV services naturally complement the Company’s existing suite of solutions for live events and enhance the Marketing & Events Group’s ability to provide a more comprehensive portfolio of service offerings to its customers. The creation of an in-house AV team enables the Company to service a customer throughout an entire event, from creative and technology to content and design. The addition of Blitz to the Company’s in-house U.S. services expands the size and geographic reach of the Marketing & Events Group’s AV operations and creates a stable and integrated platform for growth. On May 1, 2014, the Company successfully launched the Glacier Skywalk attraction, a fully accessible, cliff- edge walkway that leads to a glass-floored observation platform 918 feet (280 meters) above the Sunwapta Valley in close proximity to the Company’s Columbia Icefield attraction in Jasper National Park, Alberta, Canada. During its first year of operation, the Glacier Skywalk drew nearly 300,000 visitors. Reportable Segments Within the two business groups, Viad’s organizational structure, operational decision-making authority, allocation of resources and internal reporting are aligned into the following reportable business segments: • • • Marketing & Events U.S. segment; Marketing & Events International segment; and Travel & Recreation Group segment. No reportable segment has a single client comprising more than 6.3 percent of that segment’s revenue, and no single client comprises more than 4.2 percent of Viad’s revenue. See “The failure of a large client to renew its services contract or the loss of business from convention facilities could adversely impact revenue” under “Item 1A - Risk Factors” for a discussion of the risks related to Viad’s client relationships which is incorporated herein by reference. Viad’s reportable business segments are described below. 2 Marketing & Events U.S. Segment During 2014, the Marketing & Events U.S. segment (the “U.S. segment”) provided services to over 1,200 exhibitions and events and more than 173,000 exhibitors. The U.S. segment has full-service operations in every major exhibition market in the United States, including Las Vegas, Nevada; Chicago, Illinois; Orlando, Florida; New York, New York and Los Angeles, California. In each of these locations, the U.S. segment is a leading event marketing agency that produces exhibitions, events, exhibits and retail environments, and services some of the most visible and influential events in its industry. The U.S. segment generates revenue from two lines of business: exhibition and event services and exhibits and environments. In 2014, U.S. segment exhibition and event services accounted for 50% of Viad’s consolidated revenue, as compared to 47% and 48% in 2013 and 2012, respectively. U.S. segment exhibits and environments accounted for 17% of Viad’s consolidated revenue in 2014, as compared to 18% and 17% in 2013 and 2012, respectively. Within its two lines of business, the U.S. segment offers the following services: Show Organizer Services. Under agreements with show organizers, the U.S. segment serves as the official services contractor of an exhibition, which is also referred to as a “trade show,” “convention” or “show.” As the official services contractor, the U.S. segment provides the following services to the show organizer: general event management; planning and consultation; concept design; exhibition layout and design; graphics and design; online management tools; show traffic analysis; marketing and strategy; carpeting and flooring; signage; decorating products and accessories; custom graphics; overhead rigging; booth rigging; AV services; temporary electrical, lighting and plumbing services and cleaning. Exclusive Services Provided to Exhibitors. As the official services contractor, the U.S. segment is designated by the show organizer as the exclusive provider of certain services offered to exhibitors participating in the exhibition. This designation provides exhibitors with a single point of contact to facilitate a timely, safe and efficient move-in and move-out of the exhibition and to facilitate an organized, professional during-show experience. The exclusive services offered by the U.S. segment to exhibitors include material handling services; overhead rigging; AV services; booth rigging; temporary electrical, lighting and plumbing services and cleaning. Discretionary Services Provided to Exhibitors. In addition to the exclusive services offered to exhibitors, the U.S. segment competes with other service providers to sell non-exclusive services to exhibitors, including custom exhibit design and construction; portable and “modular” exhibits and design; integrated marketing, including pre- and post-event communications; AV and multimedia services; event surveys; return on investment analysis; attendee and exhibit booth traffic analysis; staff training; online management tools; logistics and freight- forwarding; storage and refurbishment of exhibits; booth furnishings, carpeting and signage; in-house installation and dismantling and various other show services. The U.S. segment offers those services, combined with complete event program management and planning, to corporate brand marketers across all exhibitions and events in which they participate. The U.S. segment competes with other service providers to offer those discretionary services to exhibitors, regardless of whether or not the U.S. segment is the official services contractor of the exhibition. Event Accommodations Services to Show Organizers, Exhibitors and Attendees. On October 7, 2014, the Company acquired onPeak LLC and Travel Planners, Inc. (collectively, “onPeak”) for a purchase price of $43.0 million and $33.7 million, respectively, in cash, subject to certain adjustments. onPeak is a leading provider of event accommodations services in North America. Event accommodations services effectively augment the U.S. segment’s services by offering another important logistical benefit through a single, seamless process. The U.S. segment acts as the exclusive distributor of accommodations services for a convention, trade show or other live event, and is responsible for researching and recommending local hotels, securing room blocks, marketing reserved room blocks to event attendees and exhibitors, managing attendee and exhibitor reservations and addressing any accommodations concerns during the show. Event accommodations offers the U.S. segment the unique potential to serve multiple live event participants through a single integrated service network. Event attendees and exhibitors benefit from the U.S. segment’s accommodations services by receiving convenient and affordable hotel accommodations, and show organizers benefit from the U.S. segment’s management of complex hotel booking administration before, during and after the event. The U.S. segment also helps drive revenue per available room 3 (“RevPAR”) for hotels by acting as a direct sales channel to high-value, professional guests. In 2014, onPeak offered event accommodations services to the majority of the top 100 U.S. events. Audio-Visual Services to Organizers and Exhibitors. In late 2013, the Marketing & Events Group announced the formation of a domestic in-house AV team, which produced organic growth and positioned the team as a potential source of revenue growth for the U.S. segment in 2015 and beyond. Through its AV team, the U.S. segment offers a variety of AV solutions, including digital design and content, media production, content testing, equipment rental, staging and creative services. AV services allows customers to use the Company as a single point of contact throughout a given event and avoid the increased cost associated with outsourced third-party AV service providers. From a market perspective, the creation of the in-house AV team expanded the scale of the U.S. segment’s service offerings and reinforced the Company’s position as a leading full-service provider of event services. Corporate Events. In addition to the exclusive and elective services offered in the context of a tradeshow, the U.S. segment also offers expertise in corporate event services, which represents a growing market for the Marketing & Events Group. Corporate events include user week conferences, value-added reseller conferences, sales meetings and new product or service launches. For corporate event customers, the U.S. segment provides an array of planning, logistics and production services similar to the services described above and offered in the context of a tradeshow. Other Marketing Services. The U.S. segment also provides a variety of immersive, entertaining attractions and brand-based experiences, sponsored events, mobile marketing and other branded entertainment and face-to- face marketing solutions for clients and venues, including movie studios, leading consumer brand marketers, shopping malls and museums. In addition, the U.S. segment offers retail clients complete turnkey services, including design, engineering, graphic production, fabrication, warehousing, shipping and on-site installation of retail merchandising units, kiosks and holiday environments. The U.S. segment also provides construction and installation services for permanent installations, including museum exhibits, corporate lobbies, visitor centers, showrooms and retail interiors. Competition. The U.S. segment generally competes in the exhibition and events industry on the basis of discernible differences, value, quality, price, convenience and service. The primary Viad competitor in the domestic official services contractor market is The Freeman Company (a private company); however, the U.S. segment encounters substantial competition from a large number of providers. No competitor has significant market share in the other categories of offerings of the U.S. segment. All known competitors of the U.S. segment are privately held companies which provide limited public information concerning their operations. Marketing & Events International Segment The Marketing & Events International segment (the “International segment”) includes all foreign operations of the Marketing & Events Group and consists of two operating segments: Canada and EMEA (Europe, Middle East and Asia). Like the U.S. segment, the International segment generates its revenue from its exhibition and event services and exhibits and environments lines of business. In 2014, International segment exhibition and event services accounted for 17% of Viad’s consolidated revenue, as compared to 18% in each of the previous two years. International segment exhibits and environments accounted for 7% of Viad’s consolidated revenue in 2014, as compared to 6% in each of the previous two years. The International segment also offers services that are similar to those provided by the U.S. segment. Those services are delivered by Viad’s wholly-owned subsidiaries, including GES Exposition Services (Canada) Limited, Global Experience Specialists (GES) Limited and affiliates, SDD Exhibitions Limited and GES GmbH & Co. KG. During 2014, the International segment provided services to nearly 1,000 exhibitions and events and more than 37,000 exhibitors. The International segment has full-service operations at many of the most active and popular exhibition and event destinations, including nine Canadian cities, six United Kingdom cities, one German city, two cities in the United Arab Emirates and three cities in the Netherlands. In each of those locations, the International segment is a leading service provider, servicing some of the most visible and influential events in its industry. Viad acquired two companies in 2014 for the International segment that expand the segment’s live event services and 4 further the Company’s growth strategy to transform the Marketing & Events Group into the preferred global full service provider to live events. On September 16, 2014, the Company acquired Blitz for £15.0 million (approximately $24.4 million) in cash, subject to certain adjustments. Blitz, located in the United Kingdom, is a leading AV staging and creative services provider for the live events industry in the United Kingdom and continental Europe. On November 24, 2014, the Company acquired N200, a premier event registration and data intelligence services provider for the live events industry in the United Kingdom and the Netherlands, for €9.7 million (approximately $12.1 million) in cash, subject to certain adjustments, plus an earnout payment of up to €1.0 million. The amount of the earnout payment is based on N200’s achievement of established financial targets for N200’s 2015 fiscal year. Competition. The International segment generally competes on the basis of discernible differences, value, quality, price, convenience and service. The International segment is the largest provider of exhibition and event services in the countries in which it competes. The International segment encounters competition from a large number of providers of similar services. Most of the competitors are privately held companies which provide limited public information concerning their operations. Travel & Recreation Group Segment Travel and recreation services are provided by Brewster Inc. (“Brewster”), Glacier Park, Inc. (“Glacier Park”) and Alaskan Park Properties, Inc. (“Alaska Denali Travel”). Brewster and Alaska Denali Travel are wholly-owned subsidiaries of Viad, and Glacier Park is an 80 percent owned subsidiary of Viad. Brewster Brewster is a major tourism service operator in Western Canada, delivering tourism products that include world-class hospitality services, attractions, inbound package tour operations and corporate and event management and transportation services. Hospitality. Brewster operates three hotels in Alberta: the Mount Royal Hotel and the Banff International Hotel, both of which are located in the heart of Banff National Park in downtown Banff, Alberta, Canada, and the Glacier View Inn, which is located on the Columbia Icefield between Lake Louise and Jasper. The hotels cater principally to leisure travelers. Attractions. Brewster’s attractions include the Banff Gondola, the Columbia Icefield Glacier Adventure, the Glacier Skywalk and the Banff Lake Cruise operations. The Banff Gondola transports visitors to an elevation of over 7,000 feet above sea level to the top of Sulphur Mountain in Banff, Alberta, Canada, offering an unobstructed view of the Canadian Rockies and overlooking the town of Banff and the Bow Valley. The Columbia Icefield Glacier Adventure includes tours of the Athabasca Glacier on the Columbia Icefield, and provides customers with an opportunity to experience one of the largest accumulations of ice and snow south of the Arctic Circle. Icefield customers ride in an “Ice Explorer,” a unique vehicle specially designed for glacier travel. Brewster also offers boat tours, small boat rentals and charter fishing on Lake Minnewanka, which is situated outside of the town of Banff in the heart of the Canadian Rockies. In May 2014, Viad launched the Glacier Skywalk, a 1,312-foot guided interpretive walkway with a 98-foot glass-floored observation area overlooking the Sunwapta Valley in close proximity to the Company’s Columbia Icefield attraction in Jasper National Park, Alberta, Canada. Since its opening, the Glacier Skywalk attraction has experienced robust visitor traffic and received several architectural and engineering awards for its design. Package Tour Operations and Corporate and Event Management. Brewster’s inbound package tour operations offer year-round package tours throughout Canada and typically feature Brewster’s attractions, transportation services and hotels. In addition to Brewster products, the packages may also include rail, self-drive automobiles, ski and winter touring, group and individual tours and other tourism products to provide a fulsome experience that may be custom designed at the time of booking. Brewster also offers a full suite of corporate and event management services for meetings, conferences, incentive travel, sports and special events. Event-related 5 service offerings include staffing, off-site events, tours/activities, team building, accommodations, event management, theme development, production and AV services. Transportation Operations. Brewster’s transportation operations include charter motorcoach services, sightseeing, scheduled services and airport shuttle service. Brewster operates a modern fleet of luxury motorcoaches, available for groups of any size, for travel throughout the Canadian provinces of Alberta and British Columbia. In addition, Brewster provides seasonal half- and full-day sightseeing tours from Calgary, Banff, Lake Louise and Jasper, Canada. Brewster draws its customers from major markets, including Canada, the United States, the United Kingdom, Australia/New Zealand and Asia. Brewster markets directly to consumers, as well as through distribution channels that include tour operators, tour wholesalers, destination management companies and retail travel agencies and organizations. Brewster generated approximately 87 percent of the Travel & Recreation Group’s 2014 segment operating income. Glacier Park Glacier Park is a hotel owner and operator, with properties located in and around Waterton-Glacier International Peace Park, which encompasses Glacier National Park in Montana, one of the most visited national parks in the United States, and Waterton Lakes National Park in Alberta, Canada. Glacier Park provides lodging accommodations, food and beverage services, retail operations and transportation services in and around Glacier and Waterton Lakes National Parks. The operations of Glacier Park are predominately seasonal, typically running from late May until the end of September. During the peak months of July and August, the occupancy level at Glacier Park’s lodges and motor inns typically exceeds 95 percent. During the “shoulder” months of June and September, occupancy typically exceeds 70 percent. Individual travelers account for over 80 percent of Glacier Park’s customers, and the balance of its customers are tour groups. Demographically, Glacier Park draws over 90 percent of its customers from the United States, with approximately 40 percent of the U.S. customers coming from the Northwest and Midwest regions. Historic Lodges and Hotel Accommodations. Glacier Park owns and operates seven properties, with accommodation offerings varying from hikers’ cabins to hotel suites, including St. Mary Lodge, a 115-room, full- service resort lodge located outside the east entrance to Glacier National Park in St. Mary, Montana; Glacier Park Lodge, a historic lodge in East Glacier, Montana; Grouse Mountain Lodge, a full-season lodge offering golf, skiing in the winter, hiking in the summer and other seasonal recreational activities, located near Glacier National Park in Whitefish, Montana; the Prince of Wales Hotel in Waterton Lakes National Park, Alberta, Canada, which is situated on land for which the Company has a 42-year ground lease with the Canadian government running through January 31, 2052; the West Glacier Motel & Cabins in West Glacier, Montana, and Motel Lake McDonald and the Apgar Village Lodge, which are located inside Glacier National Park. Glacier Park also operates the food and beverage services with respect to those properties and the retail shops located near Glacier National Park. On July 1, 2014, the Company acquired the West Glacier Properties for $16.5 million in cash, with a working capital adjustment of $0.3 million and subject to certain other adjustments. The West Glacier Motel & Cabins is a 32-room property situated on approximately 200 acres at the west entrance of Glacier National Park, and its full- service amenities include a restaurant, grocery store, gift shops, a gas station and employee accommodations. The Apgar Village Lodge is a 48-room property situated on a 3.8 acre private in-holding inside Glacier National Park with overnight accommodations, a gift shop and employee accommodations. 6 Alaska Denali Travel Alaska Denali Travel owns and operates two properties: Denali Backcountry Lodge, a property having 42 guest rooms on six acres inside Denali National Park and Preserve, and Denali Cabins, with 46 guest cabins on six acres near the entrance to Denali National Park and Preserve. Alaska Denali Travel provides food and beverage services with respect to those properties, and operates day trips to the Denali Backcountry Lodge via the scenic park road and a package tours sales and marketing program. Alaska Denali Travel’s operating season runs from June until the end of September. Competition. The Travel & Recreation Group generally competes on the basis of location, uniqueness of facilities, service, quality and price. Competition exists both locally and regionally in the package tour business, hotel and restaurant business and charter service business. Intellectual Property Viad and its subsidiaries own or have the right to use registered trademarks and trademarks pending registration, used in their businesses, including Global Experience Specialists & design®, GES®, GES Servicenter®, GES National Servicenter®, GES MarketWorks®, The Art and Science of Engagement®, Trade Show Rigging TSR®, TSE Trade Show Electrical & design®, Earth Explorers®, Compass Direct®, ethnoMetrics®, eXPRESSO®, FIT®, eco-sense®, and the trademarks in the 2012 Alaska Denali Travel rebranding program, including Alaska Denali TravelSM, Alaska Denali Escapes®, Denali Backcountry Adventure®, Denali Backcountry Lodge® and Denali Cabins®. Viad and its subsidiaries also own or have the right to use many registered trademarks and trademarks pending registration outside of the United States, including GES®, ShowTech®, Brewster Travel Canada & design®, Brewster Attractions Explore & design®, Brewster Hospitality Refresh & design®, Glacier Skywalk® and escape.connect.refresh.explore®. United States trademark registrations are for a term of 10 years and are renewable every 10 years as long as the trademarks are used in the regular course of business. The Company owns patents that it believes provide competitive advantages in the marketplace for its exhibit and exhibition services. Its patented technology relating to a modular structure having a load-bearing surface provides efficiencies and cost savings in the design, manufacture, assembly, take down and maintenance of displays and exhibitions. Its patented invention relating to a surface-covering installation tool and method not only reduces direct labor costs, but provides improved worker safety. The Company also owns a number of design patents for its retail merchandising units. United States utility patents are currently granted for a term of 20 years from the date a patent application is filed and United States design patents are currently granted for a term of 14 years from the date granted. The Marketing & Events Group has extensive design libraries with copyright protections and owns copyright registrations for a number of the designs within its design libraries. Copyright protection for such work is 95 years from the date of publication or 120 years from creation, whichever is shorter. Although Viad believes that certain of its patents, trademarks and copyrights have substantial value, it does not believe that the loss of any one of those patents, trademarks or copyrights would have a material adverse effect on its financial condition or results of operations, or the financial condition or results of operations of any of its reporting segments. Government Regulation and Compliance Compliance with legal requirements and government regulations represents a normal cost of doing business. The principal regulations affecting the day-to-day businesses are rules and regulations relating to transportation (such as regulations promulgated by the U.S. Department of Transportation and its state counterparts), employees (such as regulations implemented by the Occupational Safety and Health Administration, equal employment opportunity laws, guidelines implemented pursuant to the Americans with Disabilities Act and general federal and state employment laws), unionized labor (such as guidelines imposed by the National Labor Relations Act) and U.S. and Canadian regulations relating to national parks (such as regulations established by the U.S. Department of the Interior and the U.S. National Park Service). 7 Some of Viad’s current and former businesses are subject to U.S. federal and state environmental regulations including laws enacted under the Comprehensive Environmental Response, Compensation and Liability Act, or its state law counterparts. Compliance with federal, state and local environmental, health and safety provisions, including, but not limited to, those regulating the discharge of materials into the environment and other actions relating to the environment, have not had, and are not expected to have, a material effect on Viad’s capital expenditures, competitive position, financial condition or results of operations. See “Item 1A - Risk Factors - Liabilities relating to prior and discontinued operations may adversely affect results of operations” for a discussion of the risks related to liabilities arising from the Company’s compliance with federal, state and local environmental laws, which is incorporated herein by reference. Employees Viad’s businesses had approximately 3,810 employees as of December 31, 2014 as follows: Marketing & Events Group Travel & Recreation Group Viad Corporate and Shared Services Group Total Approximate Number of Employees Regular Full-Time Employees Covered by Collective Bargaining Agreements 3,143 529 138 3,810 1,053 98 — 1,151 Viad believes that relations with its employees are satisfactory and that collective-bargaining agreements expiring in 2015 will be renegotiated in the ordinary course of business without a material adverse effect on Viad’s operations. Viad is governed by a Board of Directors comprised of eight non-employee directors and one employee director, and has an executive management team consisting of six executive officers. Seasonality Exhibition and event activity for the U.S. and the International segments varies significantly depending on the frequency and timing of shows (some shows are not held each year and some may shift between quarters). The Travel & Recreation Group segment experiences peak activity during the summer months and during 2014, 85 percent of its revenue was earned in the second and third quarters. Viad’s average segment operating income during the past three years, as a percentage of the average full year’s segment operating income during the past three years, was approximately 23 percent (first quarter), 26 percent (second quarter), 61 percent (third quarter) and negative 10 percent (fourth quarter). See “Viad’s businesses are seasonal, which causes results of operations to fluctuate and makes results of operations particularly sensitive to adverse events during peak periods” and “Exhibition rotation impacts overall profitability and makes comparisons between periods difficult” under “Item 1A Risk Factors,” which are incorporated herein by reference; also refer to Note 22, Segment Information and Note 25, Condensed Consolidated Quarterly Results (Unaudited), of Notes to Consolidated Financial Statements. Financial Information about Restructuring Charges Information regarding restructuring charges is provided in Note 19, Restructuring Charges, of Notes to Consolidated Financial Statements. Financial Information about Segments Business segment financial information is provided in Note 22, Segment Information, of Notes to Consolidated Financial Statements. 8 Financial Information about Geographic Areas Geographic area financial information is provided in Note 22, Segment Information, of Notes to Consolidated Financial Statements. Available Information Viad’s internet address is www.viad.com. Viad uses its web site as a routine channel for distribution of Company information, press releases, financial information and corporate governance initiatives. Viad posts filings as soon as reasonably practicable after they are electronically filed with, or furnished to, the U.S. Securities and Exchange Commission (“SEC”), including Viad’s annual, quarterly and current reports, proxy statements, amendments to those reports or statements and other information, as well as transactions in Viad securities by Viad’s directors and executive officers. All such postings and filings are available on Viad’s web site free of charge. In addition, Viad’s web site allows interested persons to sign up to automatically receive e-mail alerts when the Company posts news releases and financial information. The SEC’s web site, www.sec.gov, contains reports, proxy and information statements and other information regarding issuers that file electronically with the SEC. Such information also can be read and copied at the SEC’s public reference section, located in Room 1580, 100 F Street N.E., Washington, D.C. 20549. Information regarding the operation of the public reference section can be obtained by calling (800) SEC-0330. The content on any web site referred to in this Form 10-K is not incorporated by reference in this Form 10-K unless expressly noted. Viad’s web site, http://viad.investorroom.com/, includes key information about the Company’s corporate governance initiatives, including its Corporate Governance Guidelines, charters of the committees of the Board of Directors, Code of Ethics and information concerning Viad’s directors and a method to communicate with them. Viad will make available in print any of this information upon request to: Corporate Secretary, Viad Corp, 1850 North Central Avenue, Suite 1900, Phoenix, Arizona 85004-4565. Item 1A. Risk Factors. Viad’s operating results are subject to known and unknown risks. As a result, past financial performance and historical trends may not be reliable indicators of future performance. Viad’s future payment of special dividends should not be relied upon as a way to realize any future gains on an investment. The Board of Directors generally declares and pays regular dividends to Viad’s shareholders on a quarterly basis and also has paid special dividends, most recently in February 2014. The decision to declare a special dividend and the amount, timing and payment of any such dividend are at the sole discretion of the Board. Factors in any decision to declare a dividend would include the amount of funds legally available and an evaluation of the Company’s financial condition, capital requirements, future prospects and other factors deemed relevant by the Board. Accordingly, investors should not rely on the future payment of special dividends as a way to realize gains on their investment. Viad’s businesses and operating results are adversely affected by deterioration in general economic conditions. Viad’s businesses are sensitive to fluctuations in general economic conditions and are impacted by increases and decreases in the cost of materials and operating supplies. Operating results for the Marketing & Events U.S. and International segments depend largely on the number of exhibitions held and on the size of exhibitors’ marketing expenditures, which in turn depend partly on the strength of particular industries in which exhibitors operate. The number and size of exhibitions generally decrease when the economy weakens. Further, many exhibitors’ marketing budgets are partly discretionary, and are frequently among the first expenditures reduced by exhibitors when economic conditions deteriorate, resulting in reduced spending by exhibitors for the Company’s services. Marketing expenditures often are not increased until economic conditions 9 improve. As a result, during periods of general economic weakness, the operating results for the Marketing & Events Group are adversely affected. Similarly, many of the retail shopping mall and lifestyle center clients of the Marketing & Events Group may reduce marketing expenditures when economic conditions deteriorate. Revenues from the Travel & Recreation Group businesses depend largely on the amount of disposable income that consumers have available for travel and vacations. This amount decreases during periods of weak general economic conditions. Viad’s results of operations are impacted by changes in foreign currency exchange rates. Viad conducts foreign operations primarily in Canada, the United Kingdom and, to a lesser extent, in certain other countries. The functional currency of Viad’s foreign subsidiaries is their local currency. Accordingly, for purposes of consolidation, Viad translates the assets and liabilities of its foreign subsidiaries into U.S. dollars at the foreign exchange rates in effect at the balance sheet date. The unrealized gains or losses resulting from the translation of those foreign denominated assets and liabilities are included as a component of accumulated other comprehensive income in Viad’s consolidated balance sheets. Significant fluctuations in foreign exchange rates relative to the U.S. dollar may result in material changes to Viad’s net equity position reported in its consolidated balance sheets. Viad has not hedged its equity risk arising from the translation of foreign denominated assets and liabilities. In addition, for purposes of consolidation, the revenue, expenses and gains and losses related to Viad’s foreign operations are translated into U.S. dollars at the average foreign exchange rates for the period. As a result, Viad’s consolidated results of operations are exposed to fluctuations in foreign exchange rates, even when the functional currency amounts have not changed. Accordingly, fluctuations in the exchange rates affect overall profitability and historical period-to-period comparisons. Viad has not hedged its net earnings exposure arising from the translation of its foreign operating results. During 2014, the Marketing & Events Group derived approximately 26 percent of its revenue and 33 percent of its segment operating income from its International segment. The Travel & Recreation Group derived approximately 75 percent of its 2014 revenue and 90 percent of its 2014 segment operating income from its Canadian operations. For this segment, Canadian operations are largely dependent on foreign customer visitation, and accordingly, increases in the value of the Canadian dollar as compared to other currencies could adversely affect customer volumes, and, therefore, revenue and segment operating income in the Travel & Recreation Group. Exhibition rotation impacts overall profitability and makes comparisons between periods difficult. The business activities of the Marketing & Events Group are largely dependent upon the frequency, timing and location of exhibitions and events. Some large exhibitions are not held annually (they may be held once every two or three years or longer). Some large exhibitions may be held at a different time of year than when they have historically been held. In addition, the same exhibition may be held in different locations in different years, and may result in Viad generating lower margins in a given period if the exhibition shifts to a higher-cost city. As a consequence of those factors, the operating results for those businesses may fluctuate significantly from quarter to quarter or from year to year, making periodic comparisons difficult. Viad’s businesses are adversely affected by disruptions in the travel industry, particularly those adversely affecting the hotel and airline industries. The success of Viad’s businesses depends largely on the ability and willingness of people, whether exhibitors, exhibition attendees or others, to travel. Factors adversely affecting the travel industry as a whole, and particularly the airline and hotel industries, generally also adversely affect Viad’s businesses and results of operations. Factors that could adversely affect the travel industry as a whole include high or rising fuel prices, increased security and passport requirements, weather conditions, airline accidents and international political instability and hostilities. Unexpected events of this nature, or other events that may have an impact on the availability and pricing of air travel and accommodations, could adversely affect Viad’s businesses and results of operations. 10 The failure of a large client to renew its services contract or the loss of business from convention facilities could adversely impact revenue. Although no single client accounted for more than 6.3 percent of the revenue of any of Viad’s reporting segments in 2014, the Marketing & Events U.S. and International segments have a relatively small number of large exhibition show organizers and large customer accounts. The loss of any of these large clients could adversely affect Viad’s results of operations. In addition, revenue of the Marketing & Events Group may be significantly impacted if certain exhibition facilities choose to in-source electrical, plumbing or other services. When the Marketing & Events Group is hired as the official services contractor for an exhibition, the show organizer contractually grants an exclusive right to perform those electrical and plumbing services, subject in each case to the exhibition facility’s option to in-source the services (either by performing the services themselves or by hiring a separate service provider). Many exhibition facilities are under financial pressure as a result of conditions generally affecting their industry, including an increased supply of exhibition space. As a result, some of those facilities have sought to in-source all or a large portion of those services. If a large number of facilities with which the Marketing & Events Group has those relationships moves those services in-house, Viad’s revenue and operating results could be adversely affected. Viad’s key businesses are relationship driven. The business activities of the Marketing & Events U.S. and International segments are heavily focused on client relationships, and, specifically, on the close collaboration and interaction with the client. Those relationships require the account team to become attuned to the client’s desires and expectations in order to provide top-quality service. Viad has in the past lost, and may in the future lose, important clients (and corresponding revenue) if a key member of the account team were to cease employment with the Company and take those customers to a competitor. Completed acquisitions may not perform as anticipated or be integrated as planned. Viad has acquired businesses and intends to continue to pursue opportunities to acquire businesses that complement, enhance or expand Viad’s current businesses or offer growth opportunities to Viad. Any acquisition can involve a number of risks, including the failure to achieve the financial and strategic goals and other benefits from the acquisition; the inability to successfully integrate the acquired business into Viad’s ongoing businesses; the inability to retain key personnel or customers of the acquired business; the inability to successfully integrate financial reporting and internal control systems; increased debt; new regulatory requirements; the disruption of Viad’s ongoing businesses and distraction of senior management and employees of Viad from other opportunities and challenges due to the integration of the acquired business; and the potential existence of liabilities or contingencies not disclosed to or known by Viad prior to closing the acquisition or not otherwise provided for through the purchase agreement. If Viad makes changes to its business strategy or if external conditions adversely affect its business operations, the Company may also be required to record an impairment charge to goodwill or intangible assets. Viad’s businesses are seasonal, which causes results of operations to fluctuate and makes results of operations particularly sensitive to adverse events during peak periods. Exhibition and event activity for the U.S. and International segments varies significantly depending on the frequency and timing of shows, as some shows are not held each year and some may shift between quarters. The Travel & Recreation Group businesses are generally also seasonal, experiencing peak activity during the second and third quarters. Those quarters accounted for 85 percent of the segment’s 2014 revenue. Because of the seasonal nature of Viad’s businesses, adverse events or conditions occurring during peak periods could adversely affect the operating results of Viad’s businesses. 11 New capital projects may not be commercially successful. From time to time, in an effort to seize opportunities that complement, enhance and expand its businesses, Viad pursues new capital projects. Capital projects are subject to a number of risks, including unanticipated delays and cost overruns, failure to achieve established financial and strategic goals and the inability to successfully integrate into Viad’s ongoing businesses, as well as additional risks specific to a project. The occurrence of any of the events described above could prevent a new capital project from performing in accordance with Viad’s commercial expectations and could have a material adverse effect on its businesses and results of operations. Transportation disruptions and increases in transportation costs could adversely affect Viad’s businesses and operating results. The Marketing & Events U.S. and International segments rely on independent transportation carriers to send materials and exhibits to and from exhibitions, warehouse facilities and customer facilities. If they were unable to secure the services of those independent transportation carriers at favorable rates, it could have a material adverse effect on these businesses and their results of operations. In addition, disruption of transportation services because of weather-related problems, strikes, lockouts or other events could adversely affect their ability to supply services to customers and could cause the cancellation of exhibitions, which may have a material adverse effect on its businesses and operating results. Similarly, disruption of transportation services could adversely affect the ability of the Marketing & Events Group to supply time-sensitive holiday-themed exhibits and experiences to retail shopping mall and lifestyle center customers and could cause the cancellation of the exhibits and experiences. Union-represented labor creates an increased risk of work stoppages and higher labor costs. A significant portion of Viad’s employees are unionized and Viad’s businesses are party to approximately 100 collective-bargaining agreements, with approximately one-third requiring renegotiation each year. If the results of labor negotiations caused the Company to increase wages or benefits, which increases total labor costs, the increased costs could either be absorbed (which would adversely affect operating margins) or passed on to customers, which may lead customers to turn to other vendors in response to higher prices. In either event, Viad’s businesses and results of operations could be adversely affected. Moreover, if the Company were unable to reach an agreement with a union during the collective-bargaining process, the union may strike or carry out other types of work stoppages. In such a circumstance, Viad might be unable to find substitute workers with the necessary skills to perform many of the services, or may incur additional costs to do so, which could adversely affect the Company’s businesses and results of operations. Obligations to fund multi-employer pension plans to which Viad contributes may have an adverse impact on operating results. Viad’s businesses contribute to various multi-employer pension plans based on obligations arising under collective-bargaining agreements covering its union-represented employees. Viad’s contributions to those multi- employer plans in 2014 and 2013 totaled $23.2 million and $20.3 million, respectively. Viad does not directly manage those multi-employer plans, which are generally managed by boards of trustees. Based upon the information available to Viad from plan administrators, management believes that several of those multi-employer plans are underfunded. The Pension Protection Act of 2006 requires pension plans underfunded at certain levels to reduce, over defined time periods, the underfunded status. In addition, under current laws, the termination of a plan, or a voluntary withdrawal from a plan by Viad, or a shrinking contribution base to a plan as a result of the insolvency or withdrawal of other contributing employers to such plan, would require Viad to make payments to such plan for its proportionate share of the plan’s unfunded vested liabilities. Viad cannot determine at this time the amount of additional funding, if any, it may be required to make to those plans. However, plan contribution increases, if any, could have an adverse impact on Viad’s consolidated financial condition, results of operations and cash flows. 12 Viad competes in competitive industries and increased competition could negatively impact operating results. Viad is engaged in a number of highly competitive industries. Competition in the exhibition and events industry and the exhibits and experiential environments industries is driven by price and service quality, among other factors. To the extent competitors seek to gain or retain their market presence through aggressive underpricing strategies, Viad may be required to lower its prices and rates to avoid loss of related business, thereby adversely affecting operating results. In addition, if Viad is unable to anticipate and respond as effectively as competitors to changing business conditions, including new technologies and business models, Viad could lose market share to its competitors. If Viad were unable to meet the challenges presented by the competitive environment, results of operations could be adversely affected. Liabilities relating to prior and discontinued operations may adversely affect results of operations. Viad and its predecessors have a corporate history spanning over eight decades and involving approximately 2,400 previous subsidiaries in diverse businesses, such as the manufacturing of locomotives, buses, industrial chemicals, fertilizers, pharmaceuticals, leather, textiles, food and fresh meats. Some of those businesses used raw materials that have been, and may continue to be, the subject of litigation. Moreover, some of the raw materials used and the waste produced by those businesses have been and are the subject of U.S. federal and state environmental regulations, including laws enacted under the Comprehensive Environmental Response, Compensation and Liability Act, or its state law counterparts. In addition, Viad may incur other liabilities, resulting from indemnification claims involving sold subsidiaries, as well as from past operations of predecessors or their subsidiaries. Although the Company believes it has adequate reserves and sufficient insurance coverage to cover those future liabilities, results of operations could be materially affected if future events or proceedings contradict current assumptions, and reserves or insurance become inadequate. Terrorist attacks, natural disasters or other catastrophic events may have a negative effect on Viad’s business The occurrence of catastrophic events ranging from natural disasters (such as hurricanes and floods), health epidemics or pandemics, acts of war or terrorism, or the prospect of these events could disrupt Viad’s businesses. Such catastrophic events could impact the Marketing & Events Group’s production facilities, preventing the Company from timely completing exhibit fabrication and other projects for customers, and also could cause a cancellation of exhibitions and other events held in public venues or a disruption in the services the Company provides to its customers at convention centers, exhibition halls, hotels and other public venues. Such catastrophic events also could adversely impact the Travel & Recreation Group businesses, which are heavily dependent on the ability and willingness of its guests to travel. The guests serviced by the Travel & Recreation Group tend to delay or postpone vacations if natural conditions differ from those that typically prevail at competing lodges, resorts and attractions during a given season, and catastrophic events could impede the guests’ ability to travel, interrupt the Company’s business operations and/or cause damage to the Company’s properties. If the conditions arising from such events persist or worsen, Viad could experience continuing or increased adverse effects on its results of operations and financial condition. Improper disclosure of personal data could result in liability and harm the Company’s reputation. Viad’s businesses store and process a significant amount of personally identifiable information in connection with the services they provide to customers. If the Company’s security controls over personal data, training of employees and vendors on data security and other practices and procedures do not prevent the improper disclosure of personally identifiable information, the Company’s reputation could be harmed, and the Company could face legal exposure to customers and other liabilities under laws that protect personal data, resulting in increased costs or loss of revenue. Certain of the Company’s services also enable its customers to store and process personal data. Perceptions that the Company’s services do not adequately protect the privacy of personal information could adversely affect Viad’s businesses and results of operations. Item 1B. Unresolved Staff Comments. None. 13 Item 2. Properties. Viad’s businesses operate service or production facilities and maintain sales and service offices in the United States, Canada, the United Kingdom, Germany, the United Arab Emirates and the Netherlands. The principal properties of Viad are operated by the Marketing & Events Group, the Travel & Recreation Group and Viad Corporate and Shared Services as follows: Marketing & Events U.S. Segment. The Marketing & Events U.S. segment operates 19 offices and 24 multi- use facilities (manufacturing, sales and design, office, storage and/or warehouse and truck marshaling yards). The multi-use facilities vary in size up to approximately 592,100 square feet. Two of the multi-use facilities are owned; all other properties are leased. Marketing & Events International Segment. The Marketing & Events International segment operates 12 offices and 22 multi-use facilities, with three offices and nine multi-use facilities in Canada, four offices and eight multi-use facilities in the United Kingdom, one office and two multi-use facilities in Germany, one office and three multi-use facilities in the United Arab Emirates and three offices and one multi-use facility in the Netherlands. The multi-use facilities vary in size up to approximately 133,600 square feet. All properties are leased. Travel & Recreation Group Segment. The Travel & Recreation Group segment operates four offices, 20 retail stores, one bus terminal, five garages, an icefield attraction, an observation platform attraction, a gondola lift attraction, a boat tour attraction and 12 hotels/lodges (including ancillary food service and recreational facilities). All of the facilities are in the United States or Canada. The bus terminal, all of the hotels/lodges, one office, four garages, the icefield attraction, the gondola lift attraction, the observation platform attraction and the boat tour attraction are owned. One garage and three offices are leased, and three hotels/lodges, an office and all of the garages and attractions are situated on land subject to multiple long-term ground leases with the Canadian government. Viad Headquarters. The Company’s headquarters are leased and approximate 24,700 square feet, and are located at 1850 North Central Avenue, Suite 1900 in Phoenix, Arizona 85004-4565. Management believes that the Company’s facilities in the aggregate are adequate and suitable for their purposes and that capacity is sufficient for current needs. Item 3. Legal Proceedings. Viad and certain subsidiaries are plaintiffs or defendants to various actions, proceedings and pending claims, some of which involve, or may involve, compensatory, punitive or other damages. Litigation is subject to many uncertainties and it is possible that some of the legal actions, proceedings or claims could be decided against Viad. Although the amount of liability as of December 31, 2014 with respect to certain of these matters is not ascertainable, Viad believes that any resulting liability, after taking into consideration amounts already provided for and insurance coverage, will not have a material effect on Viad’s business, financial condition or results of operations. Viad is subject to various U.S. federal, state and foreign laws and regulations governing the prevention of pollution and the protection of the environment in the jurisdictions in which Viad has or had operations. If the Company has failed to comply with these environmental laws and regulations, civil and criminal penalties could be imposed and Viad could become subject to regulatory enforcement actions in the form of injunctions and cease and desist orders. As is the case with many companies, Viad also faces exposure for actual or potential claims and lawsuits involving environmental matters relating to its past operations. Although it is a party to certain environmental disputes, Viad believes that any resulting liabilities, after taking into consideration amounts already provided for and insurance coverage, will not have a material effect on the Company’s financial condition or results of operations. Refer to “Business - Government Regulation and Compliance” in Item 1; also refer to Note 21, Litigation, Claims, Contingencies and Other of Notes to Consolidated Financial Statements. Item 4. Mine Safety Disclosures. None. 14 Other. Executive Officers of the Registrant. The names, ages and positions of Viad’s executive officers as of the filing of this Annual Report are listed below: Name Steven W. Moster Deborah J. DePaoli Ellen M. Ingersoll Thomas M. Kuczynski Kelly A. Smith Leslie S. Striedel Age Business Experience During the Past Five Years and Other Information 45 President and Chief Executive Officer of Viad since December 2014; Group President of the Marketing & Events Group since May 2011; President of GES, a wholly-owned subsidiary of Viad, since November 1, 2010; prior thereto, independent consultant providing marketing and sales consultation services to 3 Day Blinds Corporation, a manufacturer and retailer of custom window coverings, from April 2010 to August 2010; prior thereto, Executive Vice President-Chief Sales & Marketing Officer of GES from January 2008 to February 2010; prior thereto, Executive Vice President- Products and Services of GES from January 2005 to February 2010; prior thereto Vice President-Products & Services Business of GES from January 2004 to January 2005; and prior thereto, Engagement Manager, Management Strategy Consulting for McKinsey & Company, a multinational management consulting firm, from August 2000 to January 2004. 50 General Counsel and Secretary since May 2011; prior thereto, Deputy General Counsel and Assistant Secretary since 2009; prior thereto, Assistant General Counsel and Assistant Secretary since 2004; prior thereto, held other attorney positions since joining Viad in 2000; prior thereto, Vice President and General Counsel, Outings on the Links, Inc. since 1996; and prior thereto, Senior Associate and various legal positions with Gallagher & Kennedy, P.A. since 1991. 50 Chief Financial Officer since July 2002; prior thereto, Vice President-Controller or similar position since January 2002; prior thereto, Controller of CashX, Inc., a service provider of stored value internet cards, from June 2001 through October 2001; prior thereto, Operations Finance Director of LeapSource, Inc., a provider of business process outsourcing, since January 2000; and prior thereto, Vice President and Controller of Franchise Finance Corporation of America since May 1992. 50 Chief Corporate Development & Strategy Officer since March 2008; prior thereto, Senior Vice President, Corporate Development & Planning of The Nielsen Company, a media and marketing information company, since August 2006; prior thereto, Managing Director of The Pareto Group, a provider of strategic and investment advisory services, since January 2004; and prior thereto, Vice President of Penton Media, Inc., a business media firm producing magazines, trade shows, conferences and electronic media, from January 1999 to October 2003. 51 Chief Marketing & Commercial Officer since October 2014; prior thereto, Chief Marketing Officer of The Pampered Chef, a provider of high quality cookware through a distributor network of independent consultants, from 2012 to 2014; prior thereto, Senior Vice President, Corporate Marketing of NAVTEQ Corporation, a provider of geographic information systems data and electronic navigable maps, from 2008 to 2012; prior thereto, VP, Global Marketing & Communications of NAVTEQ Corporation from 2003 to 2007; prior thereto, VP, North America Marketing & Communications of NAVTEQ Corporation from 2001 to 2003; and prior thereto, various marketing positions at Leo Burnett and DMB&B, multinational advertising agencies servicing blue-chip clients. 52 Chief Accounting Officer since April 2014; prior thereto, Vice President of Finance from March 2014 to April 2014; prior thereto, Vice President of Finance and Administration or similar positions with Colt Defense LLC, a designer, developer and manufacturer of firearms for military, personal defense and recreational purposes, from 2010 to 2013; prior thereto, Vice President of Finance, Director of Financial Reporting and Compliance and Corporate Controller of White Electronics Designs Corp. (now a subsidiary of Microsemi Corporation), a $100 million public company manufacturing circuits and semiconductors, from 2004 to 2010; and prior thereto, Corporate Controller of MD Helicopters, an international helicopter manufacturer, Corporate Controller of Fluke Networks (formerly Microtest, Inc.), a publicly-traded manufacturing and technology company, and Senior Tax Manager of KPMG LLP. The term of office of the executive officers is until the next annual organization meeting of the Board of Directors of Viad, which is scheduled for May 21, 2015. 15 PART II Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities. The principal market on which Viad’s common stock is traded is the New York Stock Exchange. The common stock is also admitted for trading on the Chicago and National Exchanges. The following tables summarize the high and low market prices as reported on the NYSE Euronext Composite Tape and the cash dividends declared for the two years ended December 31: SALES PRICE RANGE OF COMMON STOCK 2014 2013 High Low High Low First Quarter Second Quarter Third Quarter Fourth Quarter January February May August October December Total $ $ $ $ 28.62 25.52 23.27 27.41 $ $ $ $ 23.27 21.95 20.22 19.92 $ $ $ $ 28.59 27.71 28.46 28.97 DIVIDENDS DECLARED ON COMMON STOCK 2014 1.50 0.10 0.10 0.10 — 0.10 1.90 $ $ $ $ $ $ $ $ 25.26 23.49 21.89 23.91 2013 — 0.10 0.10 0.10 2.50 0.10 2.90 Quarterly dividends were paid on Viad’s common stock on the first business day of January, April, July and October. In addition on January 24, 2014 and October 25, 2013, Viad announced that its Board of Directors declared special cash dividends of $1.50 and $2.50 per share, respectively, to shareholders of record at the close of business on February 7, 2014 and November 7, 2013, respectively. Effective December 2014, the Company entered into an Amended and Restated Credit Agreement (the “Credit Agreement”). The terms of the Credit Agreement allow Viad to pay dividends or purchase the Company’s common stock up to $20 million in the aggregate in any calendar year, with additional dividends, share repurchases or distributions of stock permitted if the Company’s leverage ratio is less than or equal to 2.00 to 1.00, and the Liquidity Amount (defined as cash in the U.S. and Canada plus available revolver borrowings on a pro forma basis) is not less than $100 million, and no default or unmatured default, as defined in the Credit Agreement, exists. For additional information, refer to Note 11, Debt, of Notes to Consolidated Financial Statements. As of January 31, 2015, there were a total of 7,114 shareholders of record of Viad’s common stock, including 486 shareholders that had not converted their shares following a stock split effective on July 1, 2004. For information regarding security ownership of certain beneficial owners and management and related shareholder matters, refer to Part III, “Item 12, Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters” in this Annual Report. 16 SHAREHOLDER RETURN PERFORMANCE GRAPH Set forth below is a line graph comparing, for the five-year period ended December 31, 2014, the yearly percentage change in the cumulative total shareholder return on Viad’s common stock to the cumulative total return of the Standard & Poor’s SmallCap 600 Media Index, Standard & Poor’s SmallCap 600 Commercial Services & Supplies Index, Standard & Poor’s SmallCap 600 Index, Russell 2000 Index and Standard & Poor’s 500 Index. The graph below assumes $100 was invested on December 31, 2009 in Viad’s common stock, Standard & Poor’s SmallCap 600 Media Index, Standard & Poor’s SmallCap 600 Commercial Services & Supplies Index, Standard & Poor’s SmallCap 600 Index, Russell 2000 Index and Standard & Poor’s 500 Index with reinvestment of all dividends. Comparison of Five-Year Cumulative Total Return e u l a V x e d n I 280 240 200 160 120 80 40 0 2009 2010 2011 2012 2013 2014 Period Ending Viad Corp Russell 2000 S&P 500 S&P SmallCap 600 S&P 600 Comm. Services & Supplies S&P 600 Media Index Viad Corp S&P 500 Russell 2000 Year Ended December 31, 2009 2010 2011 2012 2013 2014 $ 100.00 $ 124.44 $ 86.08 $ 135.55 $ 154.76 $ 160.53 $ 100.00 $ 115.06 $ 117.49 $ 136.27 $ 180.40 $ 205.05 $ 100.00 $ 126.81 $ 121.51 $ 141.40 $ 196.29 $ 205.93 S&P SmallCap 600 $ 100.00 S&P 600 Comm. Services & Supplies $ 100.00 S&P 600 Media Index $ 100.00 $ 126.29 $ 127.57 $ 148.36 $ 209.65 $ 221.68 $ 116.75 $ 102.09 $ 133.50 $ 191.45 $ 190.14 $ 147.21 $ 113.73 $ 129.33 $ 210.35 $ 246.76 17 Set forth below is a table showing the total number of shares of Viad’s common stock that were repurchased during the fourth quarter of 2014 by Viad either on the open market as part of a repurchase program or from employees, former employees and non-employee directors surrendering previously owned Viad common stock (outstanding shares) to pay the taxes in connection with the vesting of restricted stock awards. ISSUER PURCHASES OF EQUITY SECURITIES Total Number of Shares Purchased as Part of publicly Announced Plans or Programs Maximum Number (or Approximate Dollar Value) of Shares that May Yet Be Purchased Under the Plans or Average Price Paid Per Share ($) Total Number of Shares Purchased (#) 1,543 25,518 27,061 Period November 2014 582,002 December 2014 582,002 Total 582,002 (1) Viad has announced the authorization of its Board of Directors to repurchase shares of the Company’s common stock from time to time at prevailing market prices. No shares were repurchased on the open market during 2013. As of December 31, 2014, 582,002 shares remained available for repurchase. The authorization of the Board of Directors does not have an expiration date. Subsequent to December 31, 2014, the Company repurchased141,462 shares on the open market at a cost of approximately $3.8 million. Refer to Note 26, Subsequent Event, of Notes to Consolidated Financial Statements. 24.61 25.34 25.30 — — — Programs (1) Effective December 2014, the Company entered into an Amended and Restated Credit Agreement (the “Credit Agreement”). The terms of the Credit Agreement allow Viad to pay dividends or purchase the Company’s common stock up to $20 million in the aggregate in any calendar year, with additional dividends, share repurchases or distributions of stock permitted if the Company’s leverage ratio is less than or equal to 2.00 to 1.00, and the Liquidity Amount (defined as cash in the U.S. and Canada plus available revolver borrowings on a pro forma basis) is not less than $100 million, and no default or unmatured default, as defined in the Credit Agreement, exists. For additional information, refer to Note 11, Debt, of Notes to Consolidated Financial Statements. 18 Item 6. Selected Financial Data. VIAD CORP SELECTED FINANCIAL AND OTHER DATA (in thousands, except for per share data) Statement of Operations Data(1) Revenues(2): Year Ended December 31, 2014 2013 2012 2011 2010 Exhibition and event services $ 772,770 $ 685,350 $ 726,429 $ 670,054 $ 590,444 Exhibits and environments Travel and recreation services(3),(4) Total revenues Income (loss) from continuing operations(5) Income from discontinued operations(6) Net income Net income attributable to noncontrolling interest Net income (loss) attributable to Viad Diluted Income (Loss) per Common Share Income (loss) from continuing operations attributable to Viad common stockholders(5) Income from discontinued operations attributable to Viad common stockholders(6) $ $ $ $ Net income attributable to Viad common stockholders $ Weighted-average outstanding and potentially dilutive common shares Basic Income (Loss) per Common Share Income (loss) from continuing operations attributable to Viad common stockholders(5) Income from discontinued operations attributable to Viad common stockholders(6) Net income attributable to Viad common stockholders Weighted-average outstanding common shares Dividends declared per common share Balance Sheet Data at Year-End Total assets Total debt and capital lease obligations Total stockholders’ equity Noncontrolling interest Other Data 171,698 120,519 1,064,987 41,178 14,389 55,567 (3,213) $ $ $ $ 159,554 108,443 953,347 19,320 2,366 21,686 (131) 175,611 104,604 1,006,644 3,553 3,030 6,583 (686) $ $ $ $ 170,496 87,219 927,769 7,544 2,199 9,743 (533) 52,354 $ 21,555 $ 5,897 $ 9,210 $ 166,040 70,014 826,498 (1,637) 2,716 1,079 (636) 443 2.02 $ 0.96 $ 0.17 $ 0.36 $ (0.09) 0.57 2.59 $ 0.10 1.06 $ 0.12 0.29 $ 0.09 0.45 $ 0.11 0.02 20,133 20,265 20,005 20,055 20,277 $ $ $ $ 2.02 $ 0.96 $ 0.17 $ 0.36 $ (0.09) $ $ $ 0.57 2.59 19,804 1.90 714,943 141,020 347,702 12,315 $ $ $ 0.10 1.06 19,850 2.90 561,932 11,668 356,543 9,102 $ $ $ 0.12 0.29 19,701 0.28 650,577 2,226 397,032 8,971 $ $ $ 0.09 0.45 19,719 0.16 617,828 3,239 386,179 8,285 0.11 0.02 19,955 0.16 616,503 9,077 386,711 7,752 Adjusted EBITDA(7) 28,372 (1) 2013 and prior years have been adjusted for discontinued operations associated with the expiration of the Glacier 53,971 40,527 73,954 59,157 $ $ $ $ $ Park concession contract on December 31, 2013. (2) 2014 amounts include an aggregate $21.2 million in revenue from the following acquisitions that occurred throughout 2014: West Glacier Properties, Blitz, onPeak and N200. Refer to Note 3, Acquisition of Businesses, of Notes to Consolidated Financial Statements. (3) 2012 amounts include $5.2 million in revenue from the Banff International Hotel which was acquired in March 2012. (4) 2011 amounts include an aggregate $9.7 million in revenue from Grouse Mountain Lodge, St. Mary Lodge, Denali Backcountry Lodge and Denali Cabins which were acquired in 2011. 19 (5) Income from continuing operations includes the following items: • • Restructuring charges, net of tax, of $1.0 million, $2.6 million, $3.3 million, $2.5 million and $2.6 million in 2014, 2013, 2012, 2011, and 2010, respectively. Refer to Note 19, Restructuring Charges, of Notes to Consolidated Financial Statements. Impairment charges, net of tax, of $0.5 million, $1.6 million and $0.3 million in 2014, 2013, and 2010, respectively. Refer to Note 6, Property and Equipment and Note 8, Goodwill and Other Intangible Assets, of Notes to Consolidated Financial Statements. Income tax expense in 2014 included a release of $11.7 million of the valuation allowance related to our foreign tax credit and state NOL carryforwards. Refer to Note 17, Income Taxes, of Notes to Consolidated Financial Statements. Income tax expense in 2012 included a $13.4 million valuation allowance for certain deferred assets associated with foreign tax credit carryforwards. Refer to Note 17, Income Taxes, of Notes to Consolidated Financial Statements. • • (6) The amounts primarily relate to the gain on the possessory interest and personal property proceeds from the expiration of the Glacier Park concession contract in 2014, the sale of land in 2013 and 2012 associated with previously sold operations and the operations related to the Glacier Park concession contract and obligations associated with previously sold operations for 2010-2013. Refer to Note 24, Discontinued Operations, of Notes to Consolidated Financial Statements. (7) See Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” for a discussion of “Non-GAAP Measure.” 20 Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. The following discussion should be read in conjunction with Viad Corp’s consolidated financial statements and related notes. This discussion contains forward-looking statements that involve risks and uncertainties. Viad Corp’s actual results could differ materially from those anticipated due to various factors discussed under “Risk Factors,” “Forward-Looking Statements” and elsewhere in this Annual Report. Overview Viad Corp (“Viad” or the “Company”) operates in three reportable business segments: Marketing & Events U.S., Marketing & Events International and Travel & Recreation Group. The Marketing & Events Group, comprised of Global Experience Specialists, Inc. and affiliates (“GES”), is a global event marketing company that helps clients gain more awareness, more involvement and more value from their trade show programs and other live events. The Marketing & Events Group specializes in all aspects of the design, planning and production of face-to-face events, immersive environments and brand-based experiences for clients, including show organizers, corporate brand marketers and retail shopping centers. The mission of the Marketing & Events Group is to create the world’s most meaningful and memorable experiences for show organizers, brand marketers, event attendees and retail shopping centers. Show organizers include for-profit and not-for-profit show owners as well as show management companies. Corporate brand marketers include exhibitors and domestic and international corporations that want to promote their brands, services and innovations, feature new products and build business relationships. Viad’s retail shopping center customers include major developers, owners and management companies of shopping malls and leisure centers. On September 16, 2014, the Company acquired Blitz Communications Group Limited and affiliates (collectively, “Blitz”), which has offices in the United Kingdom and is a leading audio-visual staging and creative services provider for the live events industry in the United Kingdom and continental Europe. The purchase price was £15.0 million (approximately $24.4 million) in cash, subject to certain adjustments. On October 7, 2014, the Company acquired onPeak LLC and Travel Planners, Inc. (collectively, “onPeak”) for a purchase price of $43.0 million and $33.7 million, respectively, in cash, subject to certain adjustments. Both acquired companies provide event accommodations services in North America to the live events industry. On November 24, 2014, the Company acquired N200 Limited and affiliates (collectively, “N200”) for €9.7 million (approximately $12.1 million) in cash, subject to certain adjustments, plus an earnout payment (the “Earnout”) of up to €1.0 million. The amount of the Earnout is based on N200’s achievement of established financial targets for fiscal 2015 (ending June 30). N200, which has offices in the United Kingdom and the Netherlands, is a leading event registration and data intelligence services provider for the live events industry in the United Kingdom and the Netherlands. The Travel & Recreation Group is an experiential leisure travel provider serving the needs of regional and long-haul visitors to iconic natural and cultural destinations in North America. The Travel & Recreation Group segment consists of Brewster Inc. (“Brewster”), Glacier Park, Inc. (“Glacier Park”) and Alaskan Park Properties, Inc. (“Alaska Denali Travel”). Brewster provides tourism products and experiential services in the Canadian Rockies in Alberta and in other parts of Western Canada. Brewster’s operations include the Banff Gondola, Columbia Icefield Glacier Adventure, Glacier Skywalk (opened May 2014), Banff Lake Cruise, motorcoach services, charter and sightseeing services, inbound package tour operations and hotel operations. During 2014, Glacier Park owned and operated seven properties, with accommodation offerings varying from hikers’ cabins to hotel suites, including St. Mary Lodge, a 115-room, full-service resort lodge located outside the east entrance to Glacier National Park in St. Mary, Montana; Glacier Park Lodge, a historic lodge in East Glacier, Montana; Grouse Mountain Lodge, a full-season lodge offering golf, skiing in the winter, hiking in the summer and other seasonal recreational activities, located near Glacier National Park in Whitefish, Montana; the Prince of Wales Hotel in Waterton Lakes National Park, Alberta, Canada, which is situated on land for which the Company has a 42-year ground lease with the Canadian government running through January 31, 2052; the West 21 Glacier Motel & Cabins in West Glacier, Montana, and Motel Lake McDonald and the Apgar Village Lodge, which are located inside Glacier National Park. Glacier Park also operates the food and beverage services with respect to those properties and the retail shops located near Glacier National Park. With regard to Glacier Park’s concession operations within Glacier National Park, refer to Note 24, Discontinued Operations, of Notes to Consolidated Financial Statements. On July 1, 2014, the Company acquired the West Glacier Motel & Cabins, the Apgar Village Lodge and related land, food and beverage services and retail operations (collectively, the “West Glacier Properties”). The West Glacier Motel & Cabins is a 32-room property situated on approximately 200 acres at the west entrance of Glacier National Park, and its full-service amenities include a restaurant, grocery store, gift shops, a gas station and employee accommodations. The Apgar Village Lodge is a 48-room property situated on a 3.8 acre private in- holding inside Glacier National Park with overnight accommodations, a gift shop and employee accommodations. The purchase price was $16.5 million in cash with a working capital adjustment of $0.3 million, subject to certain adjustments. For additional information, refer to Note 3, Acquisition of Businesses, of Notes to Consolidated Financial Statements. Alaska Denali Travel operates the Denali Backcountry Lodge and Denali Cabins. In addition to lodging, Alaska Denali Travel also provides food and beverage operations and package tour and transportation services in and around Denali National Park and Preserve. Financial Highlights The following 2014 financial highlights are presented in accordance with accounting principles generally accepted in the United States of America (“GAAP”): Viad Corp (Consolidated) • • • • • • • Total revenues of $1.1 billion, an increase of 11.7 percent from 2013 revenues Net income attributable to Viad of $52.4 million, as compared to $21.6 million in 2013 Diluted income per share of $2.59, as compared to $1.06 in 2013 Restructuring charges totaling $1.6 million primarily related to the elimination of certain positions in the Marketing & Events Group, partially offset by recoveries related to updated estimates of facility contractual arrangements Income from discontinued operations of $14.4 million primarily related to the gain on the possessory interest and personal property at Glacier Park Cash and cash equivalents were $57.0 million as of December 31, 2014 Debt was $141.0 million as of December 31, 2014 Marketing & Events U.S. • • Revenues of $710.8 million, an increase of 13.0 percent from 2013 revenues Segment operating income of $21.4 million, as compared to $11.0 million in 2013 Marketing & Events International • • Revenues of $249.6 million, an increase of 8.9 percent from 2013 revenues Segment operating income of $10.3 million, as compared to $9.1 million in 2013 Travel & Recreation Group • • Revenues of $120.5 million, an increase of 11.1 percent from 2013 revenues Segment operating income of $28.1 million, as compared to $21.8 million in 2013 22 Non-GAAP Measure: The following discussion includes a presentation of Adjusted EBITDA, which is utilized by management to measure the profit and performance of Viad’s operations and to facilitate period-to-period comparisons. “Adjusted EBITDA” is defined by Viad as net income attributable to Viad before interest expense, income taxes, depreciation and amortization, impairment charges and recoveries, changes in accounting principles and the effects of discontinued operations. The presentation of Adjusted EBITDA is supplemental to results presented under GAAP and may not be comparable to similarly titled measures used by other companies. Adjusted EBITDA is considered a useful operating metric as potential variations arising from taxes, depreciation, debt service costs, impairment charges and recoveries, changes in accounting principles and the effects of discontinued operations are eliminated, thus resulting in an additional measure considered to be indicative of Viad’s ongoing operations. This non-GAAP measure should be considered in addition to, but not as a substitute for, other measures of financial performance reported in accordance with GAAP. Management believes that the presentation of Adjusted EBITDA provides useful information to investors regarding Viad’s results of operations for trending, analyzing and benchmarking the performance and value of Viad’s business. Management uses Adjusted EBITDA primarily as a performance measure and believes that the GAAP financial measure most directly comparable to this non-GAAP measure is net income attributable to Viad. Although Adjusted EBITDA is used as a financial measure to assess the performance of the business, the use of Adjusted EBITDA is limited because it does not consider material costs, expenses and other items necessary to operate the business. These items include debt service costs, non-cash depreciation and amortization expense associated with long-lived assets, expenses related to U.S. federal, state, local and foreign income taxes, impairment charges or recoveries, and the effects of accounting changes and discontinued operations. Because Adjusted EBITDA does not consider the above items, a user of Viad’s financial information should consider net income attributable to Viad as an important measure of financial performance because it provides a more complete measure of the Company’s performance. A reconciliation of net income attributable to Viad to Adjusted EBITDA is as follows: (in thousands) Net income attributable to Viad Depreciation and amortization Interest expense Income tax expense (benefit) Impairment charges Income from discontinued operations Adjusted EBITDA 2014 2013 2012 $ $ 52,354 30,382 2,137 (239) 884 (11,564) 73,954 $ $ 21,555 27,634 1,250 8,206 2,630 (2,118) 59,157 $ $ 5,897 29,843 1,345 19,435 — (2,549) 53,971 The increase in Adjusted EBITDA of $14.8 million from 2013 to 2014 was primarily due to higher segment operating income at both the Marketing & Events Group and Travel & Recreation Group and lower restructuring charges, partially offset by higher corporate costs. The increase in Adjusted EBITDA of $5.2 million from 2012 to 2013 was primarily due to higher segment operating results at the Travel & Recreation Group, as well as lower corporate costs and restructuring charges. See “Results of Operations” below for a discussion of fluctuations. 23 Results of Operations: 2014 vs. 2013: The following are consolidated highlights: • Total revenue was $1.1 billion, as compared to $953.3 million in 2013. The increase in revenue was primarily driven by positive show rotation, continued same-show growth, and the acquisitions of onPeak, Blitz and N200 in the Marketing & Events Group U.S. and International segments. The increase in the Travel & Recreation Group revenue was primarily due to Brewster’s attractions, with the Glacier Skywalk (opened May 2014) driving growth at our attractions and the acquisition of the West Glacier Properties. • Total segment operating income was $59.9 million, as compared to $41.9 million in 2013. The increase in segment operating income was primarily driven by higher revenue and increased margins in all three reportable segments. • Diluted income per share from continuing operations attributable to Viad shareholders was $2.02, as • compared to $0.96 in 2013. Income from discontinued operations attributable to Viad was $11.6 million, as compared to income of $2.1 million in 2013, primarily related to the expiration of Glacier Park’s concession contract with the Park Service on December 31, 2013. The Company’s 2013 results related to the operations of Glacier Park’s concession contract business have been reclassified as discontinued operations. • Net income attributable to Viad was $52.4 million, as compared to $21.6 million in 2013. Foreign Exchange Rate Variances Viad conducts its foreign operations primarily in Canada, the United Kingdom, Germany and to a lesser extent in certain other countries. During 2014, foreign exchange rate variances resulted in decreases in revenue and segment operating income of $0.3 million and $0.6 million, respectively, as compared to 2013. The following table summarizes the effects of foreign exchange rate variances on year over year revenue and segment operating results from Viad’s international operations, excluding the effect of 2014 acquisitions: Marketing & Events Group: Canada United Kingdom Germany Travel & Recreation Group: Canada $ $ $ $ Revenues Segment Operating Results Weighted-Average Exchange Rates 2014 2013 Effect of Rate Variance (in thousands) Weighted-Average Exchange Rates 2014 2013 Effect of Rate Variance (in thousands) 0.90 1.65 1.32 $ $ $ 0.97 1.56 1.33 0.92 $ 0.96 $ $ $ $ $ $ (4,635) $ $ 9,105 (58) $ 4,412 (4,735) $ (323) 0.88 1.66 1.35 $ $ $ 0.99 1.57 1.33 0.93 $ 0.96 $ $ $ $ $ $ (211) 460 2 251 (877) (626) Viad’s results were primarily impacted by the weakening of the Canadian dollar and the strengthening of the British pound relative to the U.S. dollar. Future changes in the exchange rates may impact overall expected profitability and historical period-to-period comparisons when operating results are translated into U.S. dollars. 24 Analysis of Operating Results by Reportable Segment (in thousands) Revenue: Marketing & Events Group: U.S. International Intersegment eliminations Total Marketing & Events Group Travel & Recreation Group Total revenue Segment operating income: Marketing & Events Group: U.S. International Total Marketing & Events Group Travel & Recreation Group Segment operating income Marketing & Events Group Year Ended December 31, 2014 2013 Change $ $ $ $ 710,835 249,649 (16,016) 944,468 120,519 1,064,987 21,400 10,339 31,739 28,127 59,866 $ $ $ $ 628,856 229,312 (13,264) 844,904 108,443 953,347 11,024 9,068 20,092 21,819 41,911 $ $ $ $ 81,979 20,337 (2,752) 99,564 12,076 111,640 10,376 1,271 11,647 6,308 17,955 13.0% 8.9% 20.7% 11.8% 11.1% 11.7% 94.1% 14.0% 58.0% 28.9% 42.8% Seasonality. Exhibition and event activity can vary significantly from quarter to quarter and year to year, depending on the frequency and timing of shows (some shows are not held each year and some may shift between quarters). The rotation metric helps explain the show movement between quarters and years. Show rotation refers to shows that occur less frequently than annually, as well as annual shows that shift quarters from one year to the next. U.S. Segment. Revenue for the Marketing & Events U.S. segment was $710.8 million in 2014, up 13.0 percent, as compared to $628.9 million in 2013. Segment operating income increased $10.4 million to $21.4 million, as compared to 2013. Organic increases, excluding the acquisition of onPeak, were $75.9 million in revenue and $10.6 million in operating income. Revenue was primarily impacted by positive show rotation revenue of approximately $69 million, base same-show revenue growth of 6.4 percent, and higher revenue from corporate clients, partially offset by the loss of the International Consumer Electronics Show. Management defines base same-show revenue as revenue derived from shows that the Company produced out of the same city during the same quarter in each year. Base same-shows represented 39 percent of Marketing & Events U.S. segment revenue in 2014. Operating income was also affected by a non-recurring gain of $4.8 million in 2013 related to the sale of a facility as well as higher performance-based incentives in 2014. International Segment. Revenue for the Marketing & Events International segment in 2014 was affected by exchange rate variances, which had a favorable impact on revenue and segment operating income of $4.4 million and $0.3 million, respectively, as compared to 2013. Excluding exchange rate variances, revenue increased by $15.9 million, or 6.9 percent, and segment operating results increased by $1.0 million, or 11.2 percent. Organic growth, excluding the acquisitions of Blitz and N200 as well as the impact of exchange rate variances, was $5.3 million in revenue and $0.8 million in operating income. These increases were primarily driven by new business wins, partially offset by negative show rotation revenue of approximately $4 million. 2015 Outlook. Although the Marketing & Events Group has a diversified revenue base and long-term contracts for future shows, its revenue is affected by general economic and industry-specific conditions. The prospects for individual shows tend to be driven by the success of the industry related to those shows. In general, the exhibition and event industry is experiencing modest growth. 25 For the 2015 full year, management expects U.S. base same-show revenue to increase at a mid-single digit rate and show rotation to have a net negative impact on revenue of approximately $75 million versus 2014. Additionally, management anticipates that foreign currency exchange rate variances versus 2014 will have an unfavorable impact on the Marketing & Events Group’s 2015 full year revenue and operating income of approximately $25 million and $1 million, respectively. Management remains focused on improving the profitability of the Marketing & Events U.S. segment through continued efforts to more effectively manage labor costs by driving productivity gains through rigorous and strategic pre-show planning that reduces the ratio of labor costs to revenue. Improving this metric is a top priority of management and the Company continues to develop and enhance tools to support and systematize show site labor planning, measurement and benchmarking. Additionally, management is executing a strategic growth plan to transform the Marketing & Events Group into the preferred global full service provider to the live events market, which includes adding complementary and higher-margin service lines to its existing official services contracting business. In connection with this plan, the Company completed the following key acquisitions during 2014: • Blitz, a leading audio-visual staging and creative services provider for the live events industry in Europe. The addition of Blitz, effective September 16, 2014, provided international scale to the Marketing & Events Group’s existing U.S. in-house audio-visual operations that were launched in late 2013. onPeak, which provides event accommodations services to approximately 60 percent of the top 250 U.S. events. Upon acquiring these companies, effective October 7, 2014, the Marketing & Events Group became the leading event accommodations service provider in the United States. • • N200, Europe’s leading event registration and data intelligence service provider for the live events industry. This acquisition, effective November 24, 2014, affords clients yet another value-added service and adds another high-margin business to the Marketing & Events Group. Collectively, the acquisitions of Blitz, onPeak and N200 contributed revenue and segment EBITDA of $16.7 million and $2.5 million, respectively, to the Marketing & Events Group’s 2014 results. Segment EBITDA is defined as segment operating income plus depreciation and amortization expense. In 2015, management expects these acquisitions to collectively provide revenue of about $62 million to $67 million and segment EBITDA of about $14.5 million to $15.5 million. These acquisitions offer cross-selling opportunities across the Marketing & Events Group’s customer base, which is resulting in expanded business relationships with existing customers and creating new competitive advantages for the Marketing & Events Group as it increasingly becomes a full-service provider for live events. Travel & Recreation Group Seasonality. The Travel & Recreation Group segment experiences peak activity during the summer months. During 2014, 85 percent of its revenue was earned in the second and third quarters. Results for the Travel & Recreation Group segment for 2014 were affected by exchange rate variances, which had an unfavorable impact on revenue and segment operating income of $4.7 million and $0.9 million, respectively, as compared to 2013. Excluding exchange rate variances, revenue increased by $16.8 million, or 15.5 percent, and segment operating income increased by $7.2 million, or 32.9 percent. 26 The following table provides Travel & Recreation Group revenue by line of business: (in thousands) Revenues: Hospitality Attractions Package tours Transportation Intra-segment eliminations & other Year Ended December 31, 2014 2013 Change $ 42,689 $ 38,236 $ 44,691 19,336 15,954 (2,151) 36,102 18,950 17,247 (2,092) 108,443 $ 4,453 8,589 386 (1,293) (59) 12,076 11.6 % 23.8 % 2.0 % (7.5)% 2.8 % 11.1 % Total $ 120,519 $ Revenue. The increases in revenue in 2014 were primarily driven by attractions and hospitality. The improved results from attractions were primarily due to the opening of the new Glacier Skywalk attraction and increased passenger counts at the Columbia Icefield Glacier Adventure, the Banff Gondola, and the Banff Lake Cruise. Hospitality revenue increased primarily due to the acquisition of the West Glacier Properties on July 1, 2014, which added $4.6 million of revenue. Excluding the West Glacier Properties, hospitality revenue decreased slightly versus the comparable periods in 2013 primarily due to declines at the Denali Backcountry Lodge and Glacier Park Lodge. The Denali Backcountry Lodge was negatively affected by flooding at the end of June 2014 and Glacier Park Lodge experienced especially strong occupancy in 2013 as a result of its centennial anniversary. Declines at these properties were partially offset by increases at the Banff International Hotel, the Mount Royal Hotel and the Glacier View Inn, which benefitted from strong visitation to Banff and Jasper National Parks, as well as Grouse Mountain Lodge driven by the Company’s renovations in 2012 and 2013. Transportation revenue decreased as compared to the prior year primarily as a result of unfavorable foreign exchange rate variances and reduced business for the Denali Backcountry Adventure. Package tours revenue increased primarily due to higher group and individual business, partially offset by unfavorable exchange rate variances. Performance Measures. Management uses the following key business metrics to evaluate the Travel & Recreation Group hospitality business: revenue per available room (“RevPAR”), average daily rate (“ADR”) and occupancy. These metrics are commonly used in the hospitality industry to measure performance. Revenue per Available Room. RevPAR is calculated as total rooms revenue divided by the total number of room nights available for all comparable Travel & Recreation Group hospitality properties during the period. Total rooms revenue does not include non-rooms revenue, which consists of ancillary revenue generated by hospitality properties, such as food and beverage and retail revenue. RevPAR measures the period-over-period change in rooms revenue for comparable hospitality properties. RevPAR is affected by average daily rate and occupancy, which have different implications on profitability. Average Daily Rate. ADR is calculated as total rooms revenue divided by the total number of room nights sold for all comparable Travel & Recreation Group hospitality properties during the period. ADR is used to assess the pricing levels that the hospitality properties are able to generate. Increases in ADR at hospitality properties lead to increases in rooms revenue with no substantial effect on variable costs, therefore having a greater impact on margins than increases in occupancy. Occupancy. Occupancy is calculated as the total number of room nights sold divided by the total number of room nights available for all comparable Travel & Recreation Group hospitality properties during the period. Occupancy measures the utilization of the available capacity at the hospitality properties. Increases in occupancy result in increases in rooms revenue and additional variable operating costs (including housekeeping services, utilities and room amenity costs), as well as increased ancillary non-rooms revenue (including food and beverage and retail revenue). 27 Management evaluates the performance of the Travel & Recreation Group attractions business utilizing the number of passengers and total attractions revenue per passenger. The number of passengers allows management to assess the volume of visitor activity at each attraction during the period. Total attractions revenue per passenger is calculated as total attractions revenue divided by the total number of passengers at all Travel & Recreation Group attractions during the period. Total attractions revenue includes ticket sales and ancillary revenue generated by attractions, such as food and beverage and retail revenue. Total attractions revenue per passenger measures the total spend per visitor that attraction properties are able to capture, which is important to the profitability of the attractions business. The following table provides Travel & Recreation Group same-store key performance indicators for the twelve months ended December 31, 2014 and 2013. The same-store metrics below indicate the performance of all Travel & Recreation Group properties and attractions that were owned by Viad and operating at full capacity, considering seasonal closures, for the entirety of both periods presented. For Travel & Recreation Group properties and attractions located in Canada, comparisons to the prior year are on a constant U.S. dollar basis, using the current year quarterly average exchange rates for previous periods, to eliminate the positive or negative effects that result from translating. Management believes that this same-store constant currency basis provides better comparability between reporting periods. The same-store key performance indicators presented below exclude the hospitality metrics for the West Glacier Properties (acquired July 1, 2014), as well as the attraction metrics for the Glacier Skywalk attraction (opened May 2014) as they do not have comparable results for the same periods in 2013. Hospitality: Room nights available RevPAR ADR Occupancy Attractions: Passengers Total attraction revenue per passenger 2014 2013 Change 218,913 220,989 102 149 $ $ 68.2% 97 151 64.4% 1,053,496 915,598 37 $ 37 $ $ $ (0.9)% 5.2 % (1.3)% 3.8 % 15.1 % — % Hospitality. The increase in RevPAR in 2014 was primarily due to higher occupancy and ADR at the Mount Royal Hotel, the Banff International Hotel, and the Glacier View Inn driven by increased visitation to Banff and Jasper National Parks. The Grouse Mountain Lodge also experienced higher RevPAR driven by the Company’s renovations in 2012 and 2013. These increases were partially offset by reduced occupancy at the Denali Backcountry Lodge, which experienced flooding early in its operating season, and at Glacier Park Lodge, which experienced especially strong occupancy in 2013 as a result of its centennial anniversary. The decrease in ADR was primarily driven by offering lower rates at the Prince of Wales Hotel in response to softer demand as compared to prior year and higher occupancy during the off-peak season at the Grouse Mountain Lodge when rates were lower. The decrease in room nights available from 2013 to 2014 was due to changes in seasonal opening and closing dates of certain Glacier Park properties. Management schedules opening and closing dates to optimize profitability based on anticipated travel patterns, and forecasted occupancy levels and operating expenses. Attractions. The number of passengers increased in 2014 at all three of Brewster’s attractions (Columbia Icefield Glacier Adventure, Banff Gondola, and Banff Lake Cruise). The attractions benefited from increased park visitation traffic, favorable weather conditions, and strong combination ticket sales with the Glacier Skywalk. The Banff Lake Cruise experienced a substantial increase in individual traffic as a result of implementing additional departure times in 2014. During 2014, approximately 75 percent of revenue and 90 percent of segment operating income generated in the Travel & Recreation Group segment were derived through its Canadian operations. These operations are largely affected by foreign customer visitation, and, accordingly, increases in the value of the Canadian dollar, as 28 compared to other currencies, could adversely affect customer volumes, revenue and segment operating income for the Travel & Recreation Group. Additionally, the Travel & Recreation Group is affected by consumer discretionary spending on tourism activities. For the 2015 full year, management expects the Travel & Recreation Group’s revenue to increase by a low single-digit rate from 2014 driven by the growth of the underlying business, largely offset by unfavorable currency translation. Management anticipates that foreign currency exchange rate variances versus 2014 will have an unfavorable impact on the Travel & Recreation Group’s 2015 full year revenue and operating income of approximately $10 million and $3 million, respectively. Also, management anticipates the five acquisitions completed by Viad since the beginning of 2011 will generate approximately $35 million in revenue in 2015 with an average Adjusted EBITDA margin (defined as Adjusted EBITDA divided by revenue) of more than 30 percent. By leveraging economies of scale and scope and repositioning the acquired assets for higher returns, management expects to realize continued revenue growth and expanding Adjusted EBITDA margins in future years. Corporate Activities. Corporate activities expense of $14.3 million in 2014 increased from $6.8 million. This increase was primarily related to acquisition transaction-related costs of $4.2 million, CEO transition costs of $2.7 million, and higher 401(k) employer matching contributions expense due to the depletion of the Company’s common stock held in the Employee Stock Ownership Plan feature of the Company’s 401(k). Matching contributions are now funded from shares of Viad common stock held in treasury which have a higher cost to the Company. Restructuring Charges. In 2014, Viad recorded net restructuring charges of $1.6 million ($1.0 million after- tax) primarily related to updated estimates of facility contractual arrangements and the elimination of certain positions in the Marketing & Events Group. In 2013, Viad recorded net restructuring charges of $3.8 million ($2.6 million after-tax) primarily related to facility consolidations and the elimination of certain positions in the Marketing & Events Group. In addition, restructuring charges related to the elimination of certain positions in the Travel & Recreation Group and at Viad corporate were also recorded in 2013. Impairment Charges. In 2014, Viad recorded impairment charges of $0.9 million ($0.5 million after-tax) at the Marketing & Events Group primarily related to the write-off of certain internally developed software. In 2013, Viad recorded impairment charges of approximately $3.1 million ($1.6 million after-tax) related to the non- cash write-down of goodwill at Glacier Park of $2.1 million ($1.0 million after-tax) and $1.0 million ($0.6 million after-tax) related to the write-off of certain assets within the Marketing & Events Group. Income Taxes. The effective tax rate for 2014 was 0.2 percent, as compared to 30.1 percent for 2013. The decrease in the effective tax rate for 2014 was primarily due to a benefit related to the reversal of a valuation allowance associated with foreign tax credits. During the third quarter of 2014, it was determined that certain deferred tax assets associated with foreign tax credits, for which a valuation allowance had previously been established, once again met the “more-likely-than-not” test in the accounting standards regarding the realization of those assets. Accordingly, Viad recorded a tax benefit of $10.1 million to income tax expense during the 2014 third quarter. Discontinued Operations. On December 31, 2013, Glacier Park’s concession contract with the Park Service to operate lodging, tour and transportation and other hospitality services for Glacier National Park expired. Upon completion of the contract term, Viad received cash payments in January 2014 totaling $25.0 million for the Company’s possessory interest. This resulted in a pre-tax gain of $21.5 million and an after-tax gain of $13.5 million that was recorded as income from discontinued operations. In addition, 2014 income from discontinued operations included approximately $0.7 million, net of tax, related to the gain on sale of personal property at Glacier Park, as well as an insurance recovery of $0.3 million, net of tax, and adjustments to reserves related to certain liabilities associated with previously sold operations. The Company’s 2013 results related to the operations of Glacier Park’s concession contract business have been reclassified as discontinued operations. Accordingly, for the 2013 full year, approximately $19 million in revenue and $4 million in operating income has been reclassified as discontinued operations. 29 Glacier Park continues to generate revenue from the seven properties it owns: St. Mary Lodge in St. Mary, Montana; Glacier Park Lodge in East Glacier, Montana; Grouse Mountain Lodge in Whitefish, Montana; the Prince of Wales Hotel in Waterton Lakes National Park, Alberta; the West Glacier Motel & Cabins in West Glacier, Montana; and Motel Lake McDonald and the Apgar Village Lodge, which are located inside Glacier National Park. Glacier Park also continues to operate the food and beverage operations and package tour and transportation services with respect to these properties and the retail shops located near Glacier National Park. In addition, 2013 income from discontinued operations included $1.1 million, net of tax, primarily related to the sale of land associated with a previously sold operation. 2013 vs. 2012: The following are consolidated highlights: • Total revenue was $953.3 million, as compared to $1.0 billion in 2012. The decrease in revenue was primarily driven by negative show rotation and services provided in 2012 in connection with the Summer Olympic and Paralympic Games by the Marketing & Events Group. • Total segment operating income was $41.9 million, as compared to $38.2 million in 2012. The increase in operating results, despite revenue declines, was primarily driven by continued same-show growth and focus on margin improvement at the Marketing & Events Group, as well as expanded revenues at all three operating units within the Travel & Recreation Group. • Diluted income per share from continuing operations attributable to Viad shareholders was $0.96, as • compared to $0.17 in 2012. Income from discontinued operations attributable to Viad was $2.1 million and $2.5 million in 2013 and 2012, respectively. This related partly to the operations of the Glacier Park concession contract of $1.0 million and $1.9 million in 2013 and 2012, respectively. The Company’s 2013 and 2012 results related to the operations of Glacier Park’s concession contract business have been reclassified as discontinued operations. Additionally, the Company had income from the sale of land associated with a previously sold operation of $1.1 million and $0.6 million for 2013 and 2012, respectively. • Net income attributable to Viad was $21.6 million, as compared to $5.9 million in 2012. Foreign Exchange Rate Variances Viad conducts its foreign operations primarily in Canada, the United Kingdom, Germany and to a lesser extent in certain other countries. During 2013, foreign exchange rate variances resulted in decreases in revenues and segment operating income of $7.0 million and $1.0 million, respectively, as compared to 2012. The following table summarizes the effects of foreign exchange rate variances on revenue and segment operating results from Viad’s significant international operations: Marketing & Events Group: Canada United Kingdom Germany Travel & Recreation Group: Canada $ $ $ $ Revenues Segment Operating Results Weighted-Average Exchange Rates 2013 2012 Effect of Rate Variance (in thousands) Weighted-Average Exchange Rates 2013 2012 Effect of Rate Variance (in thousands) 0.97 1.56 1.33 $ $ $ 1.00 1.59 1.29 0.96 $ 1.00 $ $ $ $ $ $ (2,103) $ (2,582) $ $ 419 (4,266) (2,756) $ (7,022) 0.99 1.57 1.33 $ $ $ 1.04 1.60 1.27 0.96 $ 1.00 $ $ $ $ $ $ (65) (138) (37) (240) (790) (1,030) 30 Viad’s results were primarily impacted by the weakening of the Canadian dollar and British pound relative to the U.S. dollar. Future changes in the exchange rates may impact overall expected profitability and historical period-to-period comparisons when operating results are translated into U.S. dollars. Analysis of Operating Results by Reportable Segment (in thousands) Revenue: Marketing & Events Group: U.S. International Intersegment eliminations Total Marketing & Events Group Travel & Recreation Group Total revenue Segment operating income: Marketing & Events Group: U.S. International Total Marketing & Events Group Travel & Recreation Group Segment operating income Marketing & Events Group Year Ended December 31, 2013 2012 Change $ $ $ $ 628,856 229,312 (13,264) 844,904 108,443 953,347 11,024 9,068 20,092 21,819 41,911 $ $ $ $ 676,772 240,137 (14,869) 902,040 104,604 1,006,644 5,579 12,321 17,900 20,291 38,191 $ $ $ $ (47,916) (10,825) 1,605 (57,136) 3,839 (53,297) 5,445 (3,253) 2,192 1,528 3,720 (7.1)% (4.5)% (10.8)% (6.3)% 3.7 % (5.3)% 97.6 % (26.4)% 12.2 % 7.5 % 9.7 % U.S. Segment. Revenue for the Marketing & Events U.S. segment was $628.9 million for 2013, down 7.1 percent, as compared to $676.8 million in 2012. The decrease was primarily due to negative show rotation revenue of approximately $54 million, partially offset by base same-show revenue increases of 3.1 percent. Base same- shows represented 46 percent of Marketing & Events U.S. segment revenue in 2013. The 2013 segment operating income was $11.0 million, as compared to $5.6 million in 2012. The improved operating results were primarily due to lower performance-based incentives, the third quarter gain on sale of a facility in New Jersey and ongoing efforts to drive operating efficiencies. International Segment. Results for the Marketing & Events International segment were affected by exchange rate variances, which had an unfavorable impact on revenue of $4.3 million and segment operating income of $0.2 million, as compared to 2012. Excluding exchange rate variances, 2013 revenue decreased by $6.6 million, or 2.7 percent, and segment operating income decreased by $3.0 million, or 24.5 percent. These decreases were primarily driven by services provided for the 2012 London Summer Olympics and Paralympic Games, partially offset by positive show rotation revenue of approximately $6 million. Travel & Recreation Group Seasonality. The Travel & Recreation Group segment experiences peak activity during the summer months. During 2013, 83 percent of its revenue was earned in the second and third quarters. Results for the Travel & Recreation Group segment for 2013 were affected by exchange rate variances, which had an unfavorable impact on revenue and segment operating income of $2.8 million and $0.8 million, respectively, as compared to 2012. Excluding exchange rate variances, revenue increased by $6.6 million, or 6.3 percent, and segment operating income increased by $2.3 million, or 11.4 percent. 31 During 2013, results were negatively impacted by extensive flooding that took place on June 20, 2013, in Alberta, Canada. Major pieces of infrastructure in the province were affected and many roads became impassable, which temporarily restricted access to Brewster’s hotel properties and attractions in the area. The provincial authorities were able to restore road access to Banff for both commercial and private vehicles by June 26, 2013, ahead of the Canada Day holiday weekend. Management started seeing more normalized occupancy and visitor traffic in August. Management estimates that the flooding had an unfavorable impact on 2013 revenue of approximately $2 million. Brewster recovered well from the flooding that occurred in late June and delivered solid growth for the full year across nearly all of its lines of business. The following table provides Travel & Recreation Group revenue by line of business: (in thousands) Revenues: Hospitality Attractions Package tours Transportation Intra-segment eliminations & other 2013 2012 Change $ 38,236 $ 36,089 $ 2,147 36,102 18,950 17,247 (2,092) 35,434 18,805 16,858 (2,582) 104,604 668 145 389 490 $ 3,839 5.9 % 1.9 % 0.8 % 2.3 % (19.0)% 3.7 % Total $ 108,443 $ Revenue. The increase in revenue in 2013 was primarily driven by hospitality and attractions. The revenue growth from hospitality properties was primarily due to improved results at most of the lodges and hotels. Glacier Park saw strong results, particularly at the Grouse Mountain Lodge, which was recently updated and refreshed. In addition, the Banff International Hotel, which was acquired on March 7, 2012, benefited from a full first quarter contribution. The improved results from attractions were primarily due to increased passenger counts at the Columbia Icefield Glacier Adventure, the Banff Gondola, and the Banff Lake Cruise. The following table provides Travel & Recreation Group same-store key performance indicators. The same- store key performance indicators presented below exclude the metrics for the Banff International Hotel (acquired in March 2012), as well as all of the hospitality properties and the Red Bus Tours attraction that were part of Glacier Park’s expired concession contract with the Park Service. Hospitality: Room nights available RevPAR ADR Occupancy Attractions: Passengers Total attraction revenue per passenger 2013 2012 Change 161,859 163,434 $ $ 110 166 66.1% 99 159 62.5% 915,598 906,645 39 $ 38 $ $ $ (1.0)% 11.1 % 4.4 % 3.6 % 1.0 % 2.6 % Hospitality. The increase in RevPAR reflects improvement across most properties. The Grouse Mountain Lodge experienced particularly strong growth in occupancy driven by the Company’s renovations in 2012 and 2013. The increase in ADR was primarily driven by the Denali Backcountry Lodge, St. Mary Lodge and Resort, and the Glacier Park Lodge. The Denali Backcountry Lodge experienced stronger bookings than expected in 2013, which allowed management to offer higher rates. In addition, the Glacier Park Lodge centennial anniversary in 2013 increased demand for Glacier Park properties, which was matched with higher rates. The decrease in room nights available from 2012 to 2013 was due to changes in seasonal opening and closing dates of certain Glacier 32 Park properties. Management schedules opening and closing dates to optimize profitability based on anticipated travel patterns, and forecasted occupancy levels and operating expenses. Attractions. The number of passengers increased in 2013 at all three of Brewster attractions (Banff Gondola, Columbia Icefield Glacier Adventure, and Banff Lake Cruise), despite the flood impact. The increase in revenue per passenger was mainly driven by increased ticket prices at the Banff Gondola attraction. For the 2013 full year, approximately 75 percent of revenue and 88 percent of segment operating income generated in the Travel & Recreation Group segment were derived through its Canadian operations. These operations are largely affected by foreign customer visitation, and, accordingly, increases in the value of the Canadian dollar, as compared to other currencies, could adversely affect customer volumes, revenue and segment operating income for the Travel & Recreation Group. Additionally, the Travel & Recreation Group is affected by consumer discretionary spending on tourism activities. Corporate Activities. Corporate activities expense of $6.8 million in 2013 decreased from $9.4 million in 2012. This decrease was primarily due to lower performance-based compensation expense in 2013, as well as higher costs in 2012 related to the amendment and restatement of the Company’s shareholder rights plan and higher legal costs related to employee benefits associated with previously divested operations. These decreases were partially offset by 2013 costs related to the Company’s strategic review process. Restructuring Charges. In 2013, Viad recorded net restructuring charges of $3.8 million, as compared to $4.9 million in 2012. The 2013 charges primarily related to reorganization activities in the Marketing & Events Group, comprised of the elimination of certain positions. In addition, restructuring charges related to the elimination of certain positions in the Travel & Recreation Group and at Viad corporate were also recorded in 2013. Impairment Charges. Viad recorded a non-cash impairment charge of approximately $3.1 million in 2013 related to the non-cash write down of goodwill at the Glacier Park reporting unit of $2.1 million and $1.0 million related to the write-off of certain assets within the Marketing & Events Group. Income Taxes. The effective tax rate for 2013 was 30.1 percent, as compared to 84.6 percent for 2012. The high rate for 2012, as compared to the statutory rate, was due to the charge to income tax expense of $13.4 million, representing a valuation allowance for certain deferred tax assets associated with foreign tax credit carryforwards. Discontinued Operations. On December 31, 2013, Glacier Park’s concession contract with the Park Service to operate lodging, tour and transportation and other hospitality services for Glacier National Park expired. The Company’s 2013 and 2012 results related to the operations of Glacier Park’s concession contract business have been reclassified as discontinued operations. Accordingly, for both the 2013 and 2012 full year, approximately $19 million in revenue and $4 million in operating income have been reclassified as discontinued operations. In addition, 2013 and 2012 income from discontinued operations included $1.1 million, net of tax, and $0.6 million, net of tax, primarily related to the sale of land associated with a previously sold operation. Liquidity and Capital Resources Cash and cash equivalents were $57.0 million as of December 31, 2014, as compared to $45.8 million as of December 31, 2013. During 2014, the Company generated net cash flows from operating activities of $58.1 million primarily driven by operating results, somewhat offset by changes in working capital. Management believes that Viad’s existing sources of liquidity will be sufficient to fund operations and capital commitments for at least the next 12 months. As of December 31, 2014, the Company had approximately $40.1 million of its cash and cash equivalents held outside of the United States. Of the total amount, $24.3 million was held in Canada, $11.7 million in the United Kingdom, $2.1 million in Germany, $1.0 million in the United Arab Emirates and $1.0 million in the Netherlands. There were certain historical earnings related to its Canadian operations which, if repatriated to the United States, would result in incremental income tax expense. The incremental tax liability as of December 31, 33 2014 that would result assuming all foreign cash balances were repatriated to the United States would be approximately $1.0 million. Cash Flows Operating Activities (in thousands) Net income Depreciation and amortization Income from discontinued operations Other non-cash items Changes in assets and liabilities 2014 2013 2012 $ 55,567 $ 21,686 $ 30,792 (14,389) 34 (13,914) 58,090 $ 27,967 (2,366) 13,769 (55,001) 6,055 $ 6,583 30,133 (3,030) 33,106 2,394 69,186 Net cash provided by operating activities $ 2014 - Non-cash items include $2.9 million of share-based compensation expense and $1.6 million of restructuring charges. The changes in assets and liabilities primarily consisted of a $12.6 million unfavorable change in other assets and liabilities, an $10.4 million increase in receivables and a $6.4 million decrease in customer deposits, partially offset by a $18.1 million increase in accounts payable. 2013 - Non-cash items consisted of $5.2 million of share-based compensation expense and $3.0 million of impairment charges offset by a gain on facility and related land of $4.8 million and $3.8 million of restructuring charges. The changes in assets and liabilities primarily consisted of a $21.0 million decrease in customer deposits, a $15.4 million decrease in accounts payable and an $11.7 million decrease in accrued compensation. 2012 - Non-cash items primarily consisted of $11.3 million of deferred income taxes related to the valuation allowance for foreign tax credit carryforwards and $7.2 million of share-based compensation expense. The changes in assets and liabilities primarily consisted of a $4.7 million decrease in restructuring liabilities partially offset by a $4.3 million increase in accounts payable. Investing Activities (in thousands) Proceeds from possessory interest and personal property - discontinued operations Proceeds from dispositions of property and other assets Acquisition of businesses, net of cash acquired Capital expenditures Proceeds from sale of facility and related land Proceeds from the sale of land - discontinued operations Proceeds from sale of short-term investments Net cash used in investing activities 2014 2013 2012 $ 28,000 $ — $ 1,109 (120,251) (29,389) — — — $ (120,531) $ 464 (647) (36,119) 12,696 1,645 — (21,961) $ — 322 (23,546) (27,675) — 1,041 384 (49,474) 2014 - Cash used in investing activities was driven by $120.3 million of costs related to the acquisitions of the West Glacier Properties, Blitz, onPeak and N200 and $29.4 million of capital expenditures primarily related to the construction of a versatile wall system at the Marketing & Events U.S. segment and equipment and computer hardware at both the Marketing & Events Group and Travel & Recreation Group. This was partially offset by $28.0 million received for the Company’s possessory interest and personal property at Glacier Park. For additional information, refer to Note 3, Acquisition of Businesses and Note 24, Discontinued Operations, of Notes to Consolidated Financial Statements. 34 2013 - Cash used in investing activities of $22.0 million was driven by $36.1 million of capital expenditures primarily related to the construction of the Glacier Skywalk at the Travel & Recreation Group of $12.7 million as well as equipment and computer hardware at the Marketing & Events U.S. segment. Partially offsetting this was $14.3 million of proceeds from the sale of a facility and related land in the Marketing & Events Group and the sale of land from a discontinued operation. 2012 - Cash used in investing activities primarily consisted of $27.7 million used for capital expenditures related to the purchase of rental inventory, equipment and computer hardware and leasehold improvements at the Marketing & Events U.S. segment as well as Glacier Skywalk construction costs of $8.9 million (with an accrued capital expenditure amount of $2.6 million as of December 31, 2012) and building and other improvements at the Travel & Recreation Group, and $23.5 million used for the acquisition of the Banff International Hotel and related assets, net of cash acquired. Financing Activities (in thousands) Proceeds from borrowings Payments on debt and capital lease obligations Dividends paid on common stock Common stock purchased for treasury Debt issuance costs Other 2014 2013 2012 $ $ 189,512 (61,461) (38,387) (12,321) (1,671) 1,269 $ 20,000 (11,362) (58,914) (1,328) — 1,199 (50,405) $ — (2,685) (4,454) (1,656) — 541 (8,254) Net cash provided by (used in) financing activities $ 76,941 $ 2014 - Cash provided by financing activities primarily consisted of $128.1 million of net proceeds from borrowings, partially offset by $38.4 million used for payments of dividends on common stock. On January 24, 2014 Viad announced that its Board of Directors declared special cash dividends of $1.50 per share to shareholders of record at the close of business on February 7, 2014. 2013 - Cash used in financing activities primarily consisted of $58.9 million used for payments of dividends on common stock, partially offset by net proceeds from borrowings of $8.6 million. On October 25, 2013, Viad announced that its Board of Directors declared special cash dividends of $2.50 per share to shareholders of record at the close of business on November 7, 2013. 2012 - Cash used in financing activities primarily consisted of $4.5 million used for payments of dividends on common stock and $2.7 million used for payments on debt and capital lease obligations. In August 2012, Viad’s Board of Directors approved a 150 percent increase in the quarterly dividend from $0.04 per share to $0.10 per share. Debt Effective December 22, 2014, Viad entered into a $300 million Amended and Restated Credit Agreement (the “Credit Agreement”). The Credit Agreement amends and replaces in its entirety the Company’s $180 million revolving credit facility under the Amended and Restated Credit Agreement dated as of May 18, 2011. The Credit Agreement provides for a senior credit facility in the aggregate amount of $300 million, which consists of a $175 million revolving credit facility (the “Revolving Credit Facility”) and a $125 million term loan (the “Term Loan”). Loans under the Credit Agreement have a maturity date of December 22, 2019, and proceeds from the loans made under the Credit Agreement were used to refinance certain outstanding debt of the Company and will be used for the Company’s general corporate purposes in the ordinary course of its business. Under the Credit Agreement, the Revolving Credit Facility and/or the Term Loan may be increased up to an additional $100 million under certain circumstances. If such circumstances are met, the Company may obtain the additional borrowings under the Revolving Credit Facility, the Term Loan, or a combination of the two facilities. The Revolving Credit Facility 35 has a $40 million sublimit for letters of credit. Borrowings and letters of credit can be denominated in U.S. dollars, Euros, Canadian dollars or British pounds. Viad’s lenders have a first perfected security interest in all of the personal property of Viad, GES and GES Event Intelligence Services, Inc., including 65 percent of the capital stock of top-tier foreign subsidiaries. Financial covenants include a fixed charge coverage ratio of not less than 1.75 to 1.00, with a step-up to 2.00 to 1.00 for the fiscal quarter ending June 30, 2016. Viad must maintain a leverage ratio of not greater than 3.00 to 1.00, with a step-down to 2.75 to 1.00 for the fiscal quarter ending March 31, 2016 and a step-down to 2.50 to 1.00 for the fiscal quarter ending March 31, 2017. As of December 31, 2014, the fixed charge coverage ratio was 2.61 to 1.00, and the leverage ratio was 1.73 to 1.00. The terms of the Credit Agreement allow Viad to pay dividends or purchase the Company’s common stock up to $20 million in the aggregate in any calendar year, with additional dividends, share repurchases or distributions of stock permitted if the Company’s leverage ratio is less than or equal to 2.00 to 1.00, and the Liquidity Amount (defined as cash in the U.S. and Canada plus available revolver borrowings on a pro forma basis) is not less than $100 million, and no default or unmatured default, as defined in the Credit Agreement, exists. Significant other covenants include limitations on investments, additional indebtedness, sales/ leases of assets, acquisitions, consolidations or mergers and liens on property. As of December 31, 2014, Viad was in compliance with all covenants. As of December 31, 2014, Viad’s total debt of $141.0 million consisted of outstanding borrowings under the Term Loan and Revolving Credit Facility of $125.0 million and $14.5 million, respectively, and capital lease obligations of $1.5 million. As of December 31, 2014, Viad had $159.4 million of capacity remaining under its Credit Facility reflecting outstanding letters of credit of $1.1 million and the outstanding balance under the Revolving Credit Facility of $14.5 million. Borrowings under the Revolving Credit Facility (of which GES and GES Event Intelligence Services, Inc. are guarantors) are indexed to the prime rate or the London Interbank Offered Rate, plus appropriate spreads tied to Viad’s leverage ratio. Commitment fees and letters of credit fees are also tied to Viad’s leverage ratio. The fees on the unused portion of the Credit Facility are currently 0.35 percent annually. Guarantees As of December 31, 2014, Viad had certain obligations under guarantees to third parties on behalf of its subsidiaries. These guarantees are not subject to liability recognition in the consolidated financial statements and relate to leased facilities entered into by the Company’s subsidiary operations. The Company would generally be required to make payments to the respective third parties under these guarantees in the event that the related subsidiary could not meet its own payment obligations. The maximum potential amount of future payments that Viad would be required to make under all guarantees existing as of December 31, 2014 would be $5.9 million. These guarantees relate to leased facilities and expire through October 2017. There are no recourse provisions that would enable Viad to recover from third parties any payments made under the guarantees. Furthermore, there are no collateral or similar arrangements whereby Viad could recover payments. Share Repurchases Viad has announced the authorization of its Board of Directors to repurchase shares of the Company’s common stock on the open market from time to time at prevailing market prices. During 2014, the Company repurchased 448,436 shares on the open market at a total cost of $10.6 million. No shares were repurchased on the open market during 2013. As of December 31, 2014, 582,002 shares remained available for repurchase. Additionally, during 2014 and 2013, the Company withheld 72,996 shares for $1.8 million and 50,156 shares for $1.3 million, respectively, related to tax withholding requirements on share-based awards. Subsequent to December 31, 2014, the Company repurchased141,462 shares on the open market at a cost of approximately $3.8 million. Refer to Note 26, Subsequent Event, of Notes to Consolidated Financial Statements. 36 Contractual Obligations The following table presents Viad’s contractual obligations as of December 31, 2014: (in thousands) Revolver and term loan borrowings Operating leases Pension and postretirement benefits(1) Purchase obligations(2) Capital lease obligations Estimated interest payments $ Total contractual cash obligations(3) $ Payments due by period Less than 1 year 1-3 years 3-5 years More than 5 years Total 27,000 16,343 3,179 17,735 856 81 38,194 $ $ 37,500 26,824 6,831 9,069 661 57 43,442 $ $ 75,000 18,627 7,102 1,437 3 — 27,169 $ $ — $ 139,500 71,549 35,441 28,245 1,520 138 $ 136,893 9,755 18,329 4 — — 28,088 (1) Estimated contributions related to multi-employer benefit plans are excluded from the table above. Refer to Note 18, Pension and Postretirement Benefits, of Notes to Consolidated Financial Statements for disclosures regarding those obligations. (2) Purchase obligations primarily represent payments due under various licensing agreements and commitments related to consulting and other contracted services that are enforceable and legally binding and that specify all significant terms, including open purchase orders. (3) Aggregate self-insurance liabilities of $32.1 million are excluded from the table above as the timing and amounts of future cash outflows are uncertain. Refer to Note 9, Other Current Liabilities and Note 10, Other Deferred Liabilities, of Notes to Consolidated Financial Statements. Viad and certain of its subsidiaries are plaintiffs or defendants to various actions, proceedings and pending claims, some of which involve, or may involve, compensatory, punitive or other damages. Litigation is subject to many uncertainties and it is possible that some of the legal actions, proceedings or claims could be decided against Viad. Although the amount of liability as of December 31, 2014 with respect to these matters is not ascertainable, Viad believes that any resulting liability, after taking into consideration amounts already provided for and insurance coverage, will not have a material effect on Viad’s business, financial position or results of operations. Viad is subject to various U.S. federal, state and foreign laws and regulations governing the prevention of pollution and the protection of the environment in the jurisdictions in which Viad has or had operations. If the Company has failed to comply with these environmental laws and regulations, civil and criminal penalties could be imposed and Viad could become subject to regulatory enforcement actions in the form of injunctions and cease and desist orders. As is the case with many companies, Viad also faces exposure to actual or potential claims and lawsuits involving environmental matters relating to its past operations. Although it is a party to certain environmental disputes, Viad believes that any resulting liabilities, after taking into consideration amounts already provided for and insurance coverage, will not have a material effect on the Company’s financial position, results of operations or liquidity. As of December 31, 2014, there was a remaining environmental remediation liability of approximately $4.7 million related to previously sold operations of which $0.4 million is included in the consolidated balance sheets under the caption “Other current liabilities” and $4.4 million under the caption “Other deferred items and liabilities.” Viad’s businesses contribute to various multi-employer pension plans based on obligations arising under collective-bargaining agreements covering its union-represented employees. Viad’s contributions to these plans in 2014, 2013 and 2012 totaled $23.2 million, $20.3 million and $20.7 million, respectively. Based upon the information available to Viad from plan administrators, management believes that several of these multi-employer plans are underfunded. The Pension Protection Act of 2006 requires pension plans underfunded at certain levels to reduce, over defined time periods, the underfunded status. In addition, under current laws, the termination of a plan, or a voluntary withdrawal from a plan by Viad, or a shrinking contribution base to a plan as a result of the insolvency or withdrawal of other contributing employers to such plan, would require Viad to make payments to 37 such plan for its proportionate share of the plan’s unfunded vested liabilities. As of December 31, 2014, the amount of additional funding, if any, that Viad would be required to make related to multi-employer pension plans is not ascertainable. Off-Balance Sheet Arrangements: Viad does not have any “off-balance sheet” arrangements with unconsolidated special-purpose or other entities that would materially affect the Company’s financial position, results of operations, liquidity or capital resources. Furthermore, Viad does not have any relationships with special-purpose or other entities that provide off-balance sheet financing; liquidity, market risk or credit risk support; or engage in leasing or other services that may expose the Company to liability or risks of loss that are not reflected in Viad’s consolidated financial statements and related notes. See Notes 11, 20 and 21 of Notes to Consolidated Financial Statements. Critical Accounting Policies and Estimates: The preparation of financial statements in conformity with GAAP requires estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and related disclosures of contingent assets and liabilities in the consolidated financial statements. The SEC has defined a company’s most critical accounting policies as those that are most important to the portrayal of a company’s financial position and results of operations, and that require a company to make its most difficult and subjective judgments, often as a result of the need to make estimates of matters that are inherently uncertain. Based on these criteria, Viad has identified and discussed with its audit committee the following critical accounting policies and estimates pertaining to Viad, and the methodology and disclosures related to those estimates: Goodwill — Goodwill is not amortized, but tested for impairment at the reporting unit level on an annual basis as of October 31 of each year. Goodwill is also tested for impairment between annual tests if an event occurs or circumstances change that would more-likely-than-not reduce the fair value of a reporting unit below its carrying amount. Viad’s reporting units are defined, and goodwill is tested, at either an operating segment level or at the component level of an operating segment, depending on various factors including the internal reporting structure of the operating segment, the level of integration among components, the sharing of assets and other resources among components and the benefits and likely recoverability of goodwill by the component’s operations. For impairment testing purposes, the goodwill related to the Marketing & Events U.S. segment is assigned to and tested at the operating segment level, which represents all domestic operations of GES. Furthermore, the goodwill related to the Marketing & Events International segment is assigned to and tested based on the segment’s geographical operations. For the Marketing & Events International segment the reporting units are GES United Kingdom and GES Canada. Brewster, Glacier Park and Alaska Denali Travel are considered reporting units for goodwill impairment testing purposes. 38 As of December 31, 2014, Viad had total goodwill of $194.2 million consisting of $152.8 million related to the Marketing & Events Group and $41.4 million related to the Travel & Recreation Group. The following table summarizes goodwill balances by reporting unit and segment as of December 31: (in thousands) Marketing & Events Group: Marketing & Events U.S. Marketing & Events International: GES United Kingdom GES Canada Total Marketing & Events Group Travel & Recreation Group: Brewster Alaska Denali Travel Glacier Park Total Travel & Recreation Group Total Goodwill 2014 2013 $ 110,618 $ 62,686 34,396 7,825 152,839 36,906 3,184 1,268 41,358 194,197 $ 14,049 8,562 85,297 41,062 3,184 — 44,246 129,543 $ Viad uses a discounted expected future cash flow methodology (income approach) in order to estimate the fair value of its reporting units for purposes of goodwill impairment testing. The estimates and assumptions regarding expected future cash flows, discount rates and terminal values require considerable judgment and are based on market conditions, financial forecasts, industry trends and historical experience. The most critical assumptions and estimates in determining the estimated fair value of its reporting units relate to the amounts and timing of expected future cash flows for each reporting unit and the reporting unit cost of capital (discount rate) applied to those cash flows. Furthermore, the assumed reporting unit cost of capital rates (discount rates) are estimated using a build-up method based on the perceived risk associated with the cash flows pertaining to the specific reporting unit. In order to assess the reasonableness of its fair value estimates, the Company performs a reconciliation of the aggregate fair values of its reporting units to Viad’s market capitalization. As noted above, the estimates and assumptions regarding expected future cash flows, discount rates and terminal values require considerable judgment and are based on market conditions, financial forecasts, industry trends and historical experience. These estimates, however, have inherent uncertainties and different assumptions could lead to materially different results. As of December 31, 2014, Viad had aggregate goodwill of $194.2 million recorded in the consolidated balance sheets. Furthermore, as a result of the Company’s most recent impairment analysis performed as of October 31, 2014, the excess of the estimated fair value over the carrying value (expressed as a percentage of the carrying amounts) under step one of the impairment test was 142 percent, 48 percent and 52 percent for each of the Marketing & Events Group reporting units in the United States, the United Kingdom and Canada, respectively. For the Brewster, Glacier Park and Alaska Denali Travel reporting units, the excess of the estimated fair value over the carrying value was 167 percent, 16 percent and 14 percent, respectively, as of the most recent impairment test. Significant reductions in the Company’s expected future revenues, operating income or cash flow forecasts and projections, or an increase in reporting unit cost of capital, could trigger additional goodwill impairment testing, which may result in impairment charges. See “Results of Operations” above and Note 8 of Notes to Consolidated Financial Statements for a discussion of the goodwill impairment loss recorded during 2013 related to Glacier Park. Income taxes — Viad is required to estimate and record provisions for income taxes in each of the jurisdictions in which the Company operates. Accordingly, the Company must estimate its actual current income tax liability, and assess temporary differences arising from the treatment of items for tax purposes, as compared to the treatment for accounting purposes. These differences result in deferred tax assets and liabilities which are included in Viad’s consolidated balance sheet. The Company uses significant judgment in forming conclusions regarding the 39 recoverability of its deferred tax assets and evaluates all available positive and negative evidence to determine if it is more-likely-than-not that the deferred tax assets will be realized. To the extent recovery does not appear likely, a valuation allowance must be recorded. As of December 31, 2014 and 2013, Viad had gross deferred tax assets of $69.2 million and $77.0 million, respectively. These deferred tax assets reflect the expected future tax benefits to be realized upon reversal of deductible temporary differences, and the utilization of net operating loss and tax credit carryforwards. During the third quarter of 2014, the Company released a $10.9 million valuation allowance associated with foreign income tax credits. The Company considered all available positive and negative evidence regarding the future recoverability of the foreign tax credits, including recent operating history, future reversals of deferred tax liabilities, utilization history and projected future U.S. taxable income. Based on the evaluation of all positive and negative evidence, it was determined to be more likely than not that the foreign tax credits carryforwards would be utilized before their expiration. At the end of 2014, the remaining foreign tax credit carryforwards are $12.7 million. If not utilized, the tax credits will begin to expire during 2020. While management believes that the deferred tax assets, net of existing valuation allowances will be utilized in future periods, there are inherent uncertainties regarding the ultimate realization of these assets. It is possible that the relative weight of positive and negative evidence regarding the realization of deferred tax assets may change, which could result in a material increase or decrease in the Company’s valuation allowance. Such a change could result in a material increase or decrease to income tax expense in the period the assessment was made. Viad has not recorded deferred taxes on certain historical unremitted earnings of its Canadian subsidiaries as management intends to reinvest those earnings in its Canadian operations. As of December 31, 2014, the incremental unrecognized tax liability (net of estimated foreign tax credits) related to those undistributed earnings was approximately $350,000. To the extent that circumstances change and it becomes apparent that some or all of those undistributed earnings will be remitted to the U.S., Viad would accrue income taxes attributable to such remittance. The Company records uncertain tax positions in accordance with ASC 740 on the basis of a two-step process in which a determination is first made as to whether it is more likely than not that the tax positions will be sustained on the basis of the technical merits of the position. For all tax positions meeting this threshold, Viad recognizes the largest amount of tax benefit that is more than 50 percent likely to be realized upon ultimate settlement with the related tax authority. Pension and postretirement benefits — Viad’s pension plans use traditional defined benefit formulas based on years of service and final average compensation. Funding policies provide that payments to defined benefit pension trusts shall be at least equal to the minimum funding required by applicable regulations. The Company presently anticipates contributing $1.4 million to its funded pension plans and $0.8 million to its unfunded pension plans in 2015. Viad and certain of its subsidiaries have defined benefit postretirement plans that provide medical and life insurance for certain eligible employees, retirees and dependents. The related postretirement benefit liabilities are recognized over the period that services are provided by employees. In addition, Viad retained the obligations for these benefits for retirees of certain sold businesses. While the plans have no funding requirements, Viad expects to contribute $1.1 million to the plans in 2015. The assumed health care cost trend rate used in measuring the December 31, 2014 accumulated postretirement benefit obligation was 7.5 percent, declining one-quarter percent each year to the ultimate rate of 5.0 percent by the year 2024 and remaining at that level thereafter. The assumed health care cost trend rate used in measuring the December 31, 2013 accumulated postretirement benefit obligation was 8.0 percent, declining one-half percent each year to the ultimate rate of 5.0 percent by the year 2019 and remaining at that level thereafter. A one-percentage-point increase in the assumed health care cost trend rate for each year would increase the accumulated postretirement benefit obligation as of December 31, 2014 by approximately $1.8 million and the 40 total of service and interest cost components by approximately $0.1 million. A one-percentage-point decrease in the assumed health care cost trend rate for each year would decrease the accumulated postretirement benefit obligation as of December 31, 2014 by approximately $1.5 million and the total of service and interest cost components by approximately $0.1 million. The weighted-average assumptions used to determine the pension and postretirement benefit obligations as of December 31 were as follows: Domestic Plans Funded Plans Unfunded Plans Postretirement Benefit Plans Foreign Plans Discount rate Rate of compensation increase 2013 2014 2014 4.01% 4.89% 3.90% 4.60% 4.00% 4.65% 3.85% 4.67% 3.00% 3.00% 3.00% 3.00% N/A N/A N/A N/A 2013 2014 2014 2013 2013 Weighted-average assumptions used to determine net periodic benefit cost were as follows: Domestic Plans Funded Plans Unfunded Plans Postretirement Benefit Plans Foreign Plans Discount rate Expected return on plan assets Rate of compensation increase 2013 2014 2013 2014 4.90% 4.09% 4.60% 3.80% 4.65% 3.85% 4.67% 4.03% 0.00% 0.00% 5.69% 5.44% 4.15% 3.90% 3.00% 3.00% N/A N/A 3.00% 4.50% N/A N/A N/A N/A 2014 2013 2013 2014 The discount rates used in determining future pension and postretirement benefit obligations are based on rates determined by actuarial analysis and management review, and reflect the estimated rates of return on a high- quality, hypothetical bond portfolio whose cash flows match the timing and amounts of expected benefit payments. See Note 18 of Notes to Consolidated Financial Statements. Share-based compensation — Viad grants share-based compensation awards to officers, directors and certain key employees pursuant to the 2007 Viad Corp Omnibus Incentive Plan which has a 10-year life and provides for the following types of awards: (a) incentive and non-qualified stock options; (b) restricted stock and restricted stock units; (c) performance units or performance shares; (d) stock appreciation rights; (e) cash-based awards and (f) certain other stock-based awards. Share-based compensation expense recognized in the consolidated financial statements in 2014, 2013 and 2012 was $2.9 million, $5.2 million and $7.2 million, respectively. Furthermore, the total tax benefits related to such costs were $1.1 million, $1.9 million and $2.6 million in 2014, 2013 and 2012, respectively. No share-based compensation costs were capitalized during 2014, 2013 or 2012. The fair value of restricted stock and performance-based restricted stock awards are based on Viad’s stock price on the date of grant. Liability-based awards are recorded at estimated fair value, based on the number of units expected to vest and the level of achievement of predefined performance goals (where applicable) and are remeasured on each balance sheet date based on Viad’s stock price or the Monte Carlo simulation model until the time of settlement. The fair value of performance-based awards based on a market condition is determined using a Monte Carlo simulation. A Monte Carlo simulation requires the use of a number of assumptions, including historical volatility and correlation of the price of Viad’s stock and the price of the common shares of a comparator group, a risk-free rate of return and an expected term.Viad uses the Black-Scholes option pricing model for purposes of determining the fair value of each stock option grant for which key assumptions are necessary. These assumptions include Viad’s expected stock price volatility, the expected period of time the stock option will remain outstanding, the expected dividend yield on Viad’s common stock and the risk-free interest rate. While the Company has not granted stock options since 2010, changes in the assumptions could result in different estimates of the fair value 41 of stock option grants, and consequently impact Viad’s future results of operations. See Note 2 of Notes to Consolidated Financial Statements. Impact of Recent Accounting Pronouncements: For a description of recently issued accounting pronouncements, including the expected dates of adoption and estimated effects, if any, on Viad’s consolidated financial statements, see Note 1 of Notes to Consolidated Financial Statements. Forward-Looking Statements: As provided by the safe harbor provision under the Private Securities Litigation Reform Act of 1995, Viad cautions readers that, in addition to historical information contained herein, this Annual Report includes certain information, assumptions and discussions that may constitute forward-looking statements. These forward-looking statements are not historical facts, but reflect current estimates, projections, expectations, or trends concerning future growth, operating cash flows, availability of short-term borrowings, consumer demand, new or renewal business, investment policies, productivity improvements, ongoing cost reduction efforts, efficiency, competitiveness, legal expenses, tax rates and other tax matters, foreign exchange rates and the realization of restructuring cost savings. Actual results could differ materially from those discussed in the forward-looking statements. Viad’s businesses can be affected by a host of risks and uncertainties. Among other things, natural disasters, gains and losses of customers, consumer demand patterns, labor relations, purchasing decisions related to customer demand for exhibition and event services, existing and new competition, industry alliances, consolidation and growth patterns within the industries in which Viad competes, acquisitions, capital allocations, adverse developments in liabilities associated with discontinued operations and any deterioration in the economy and other risks discussed in Item 1A, “Risk Factors,” included in this Annual Report, may individually or in combination impact future results. In addition to factors mentioned elsewhere, economic, competitive, governmental, technological, capital marketplace and other factors, including terrorist activities or war, a pandemic health crisis and international conditions, could affect the forward-looking statements in this Annual Report. Item 7A. Quantitative and Qualitative Disclosures About Market Risk. Viad’s market risk exposures relate to fluctuations in foreign exchange rates, interest rates and certain commodity prices. Foreign exchange risk is the risk that fluctuating exchange rates will adversely affect Viad’s financial condition or results of operations. Interest rate risk is the risk that changing interest rates will adversely affect the earnings of Viad. Commodity risk is the risk that changing prices will adversely affect results of operations. Viad conducts its foreign operations primarily in Canada, the United Kingdom, Germany and to a lesser extent in certain other countries. The functional currency of Viad’s foreign subsidiaries is their local currency. Accordingly, for purposes of consolidation, Viad translates the assets and liabilities of its foreign subsidiaries into U.S. dollars at the foreign exchange rates in effect at the balance sheet date. The unrealized gains or losses resulting from the translation of these foreign denominated assets and liabilities are included as a component of accumulated other comprehensive income in Viad’s consolidated balance sheets. As a result, significant fluctuations in foreign exchange rates relative to the U.S. dollar may result in material changes to Viad’s net equity position reported in its consolidated balance sheets. Viad does not currently hedge its equity risk arising from the translation of foreign denominated assets and liabilities. Viad had cumulative unrealized foreign currency translation gains recorded in stockholders’ equity of $12.4 million and $30.8 million as of December 31, 2014 and 2013, respectively. During 2014 and 2013, unrealized foreign currency translation losses of $18.4 million and $11.3 million, respectively, were recorded in other comprehensive income. In addition, for purposes of consolidation, the revenues, expenses, gains and losses related to Viad’s foreign operations are translated into U.S. dollars at the average foreign exchange rates for the period. As a result, Viad’s consolidated results of operations are exposed to fluctuations in foreign exchange rates as the operating results of its foreign operations, when translated, may vary from period-to-period, even when the functional currency amounts have not changed. Such fluctuations may adversely impact overall expected profitability and historical period-to- 42 period comparisons. Viad does not currently hedge its net earnings exposure arising from the translation of its foreign operating results. The following table summarizes the effect of foreign exchange rate variances on year-over-year revenue and segment operating results from Viad’s international operations, excluding 2014 acquisitions: Revenues Segment Operating Results Weighted-Average Exchange Rates 2014 2013 Effect of Rate Variance (thousands) Weighted-Average Exchange Rates 2014 2013 Effect of Rate Variance (thousands) Canadian Operations: Marketing & Events Group $ Travel & Recreation Group $ 0.90 0.92 United Kingdom Operations: Marketing & Events Group $ 1.65 German Operations: Marketing & Events Group $ 1.32 $ $ $ $ 0.97 0.96 1.56 1.33 $ $ $ $ $ (4,635) $ (4,735) $ (9,370) 0.88 0.93 9,105 $ 1.66 (58) $ 1.35 $ $ $ $ 0.99 0.96 1.57 1.33 $ $ $ $ $ (211) (877) (1,088) 460 2 As the Canadian operations generated aggregate operating income in 2014, Viad’s segment operating income has been unfavorably impacted by $1.1 million from the weakening of the Canadian dollar relative to the U.S. dollar. As the United Kingdom operations generated aggregate operating income in 2014, Viad’s segment operating income has been favorably impacted by $0.5 million from the strengthening of the British pound relative to the U.S. dollar. The change in the Euro exchange rate relative to the U.S. dollar did not have a meaningful impact on Viad's segment operating income. A hypothetical change of 10 percent in the Canadian exchange rate would have resulted in a change to operating income of approximately $2.6 million. A hypothetical change of 10 percent in the British pound exchange rate would have resulted in a change to operating income of approximately $0.9 million, including the results from the acquisition of Blitz that was completed during the third quarter of 2014. A hypothetical change of 10 percent in the Euro exchange rate would not have resulted in a meaningful change to operating income, including the results from the acquisition of N200 that was completed during the fourth quarter of 2014. Viad is exposed to foreign exchange transaction risk as its foreign subsidiaries have certain revenue transactions denominated in currencies other than the functional currency of the respective subsidiary. From time to time, Viad utilizes forward contracts to mitigate the impact on earnings related to these transactions due to fluctuations in foreign exchange rates. As of December 31, 2014 and 2013, Viad did not have any significant foreign currency forward contracts outstanding. Viad is exposed to short-term and long-term interest rate risk on certain of its debt obligations. Viad currently does not use derivative financial instruments to hedge cash flows for such obligations. Viad’s subsidiaries have exposure to changing fuel prices. Periodically, Brewster enters into futures contracts with an oil company to purchase two types of fuel and specifies the monthly total volume, by fuel product, to be purchased over the agreed upon term of the contract, which is generally no longer than one year. The main objective of Viad’s risk policy related to changing fuel prices is to reduce transaction exposure in order to mitigate the cash flow risk and protect profit margins. There were no fuel contracts outstanding as of December 31, 2014 or 2013. Item 8. Financial Statements and Supplementary Data. Refer to Index to Financial Statements for required information. 43 Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure. None. Item 9A. Controls and Procedures. Under the supervision and with the participation of management, including the Chief Executive Officer and Chief Financial Officer of Viad, the effectiveness of the design and operation of disclosure controls and procedures has been evaluated as of December 31, 2014, and, based on that evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that these disclosure controls and procedures are effective as of December 31, 2014. Disclosure controls and procedures are designed to ensure that information required to be disclosed in the reports filed or submitted under the Securities Exchange Act of 1934 is recorded, processed, summarized and reported, within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed in such reports is accumulated and communicated to management, including the Chief Executive Officer and Chief Financial Officer, as appropriate to allow for timely decisions regarding required disclosure. In accordance with the SEC's published guidance, our management has excluded from its assessment the internal control over financial reporting at Blitz, onPeak and N200, which we acquired on September 16, 2014, October 7, 2014 and November 24, 2014, respectively, and whose financial statements constitute 19.3% of total assets and 1.6% of revenues of our consolidated financial statement amounts as of and for the year ended December 31, 2014. There were no changes in the Company’s internal control over financial reporting during the fourth quarter of 2014 that have materially affected, or are reasonably likely to materially affect, internal control over financial reporting. Management’s report on internal control over financial reporting and the report of Viad’s independent registered public accounting firm, Deloitte & Touche LLP, are provided in this Annual Report immediately prior to the Index to Financial Statements. Item 9B. Other Information. None. 44 Item 10. Directors, Executive Officers and Corporate Governance. PART III Information regarding directors of Viad, director nomination procedures, the Audit Committee of Viad’s Board of Directors and compliance with Section 16(a) of the Securities Exchange Act of 1934, as amended, are included in the Proxy Statement for the Annual Meeting of Shareholders of Viad to be held on May 21, 2015, under the captions “Election of Directors,” “Board of Directors and Corporate Governance” and “Information on Stock Ownership,” and are incorporated herein by reference. Information regarding executive officers of Viad is located in Part I, “Other - Executive Officers of Registrant” of this Annual Report. Viad has adopted a Code of Ethics for all directors, officers and employees of the Company and its subsidiaries. A copy of the Company’s Code of Ethics is available at Viad’s website at www.viad.com/pdf/corpgovernance/ CodeofEthics.pdf and is also available without charge to any shareholder upon request by writing to: Viad Corp, 1850 North Central Avenue, Suite 1900, Phoenix, Arizona 85004-4565, Attention: Corporate Secretary. Item 11. Executive Compensation. Information regarding executive compensation is contained in the Proxy Statement for the Annual Meeting of Shareholders of Viad to be held on May 21, 2015, under the captions “Compensation Discussion and Analysis,” “Board of Directors and Corporate Governance” and “Executive Compensation,” and is incorporated herein by reference. Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters. Information regarding security ownership of certain beneficial owners and management and information regarding securities authorized for issuance under equity compensation plans are contained in the Proxy Statement for the Annual Meeting of Shareholders of Viad to be held on May 21, 2015, under the captions “Executive Compensation” and “Information on Stock Ownership,” and is incorporated herein by reference. Item 13. Certain Relationships and Related Transactions, and Director Independence. Information regarding director independence, and certain relationships and related transactions, is contained in the Proxy Statement for the Annual Meeting of Shareholders of Viad to be held on May 21, 2015, under the caption “Board of Directors and Corporate Governance,” and is incorporated herein by reference. Item 14. Principal Accounting Fees and Services. Information regarding principal accounting fees and services and the pre-approval policies and procedures for such fees and services, as adopted by the Audit Committee of the Board of Directors, is contained in the Proxy Statement for the Annual Meeting of Shareholders of Viad to be held on May 21, 2015, under the caption “Ratification of the Appointment of Deloitte & Touche LLP as Viad’s Independent Public Accountants for 2015” and is incorporated herein by reference. 45 Item 15. Exhibits, Financial Statement Schedules. PART IV (a) 1. The financial statements listed in the accompanying Index to Financial Statements are filed as part of this Annual Report. 2. The exhibits listed in the accompanying Exhibit Index are filed as part of this Annual Report. (b) Exhibits See Exhibit Index. (c) Financial Statement Schedules Schedule II – Valuation and Qualifying Accounts. 46 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this Annual Report to be signed on its behalf by the undersigned, thereunto duly authorized, in Phoenix, Arizona, on March 12, 2015. VIAD CORP By: /s/ Steven W. Moster Steven W. Moster President and Chief Executive Officer Pursuant to the requirements of the Securities Exchange Act of 1934, this Annual Report has been signed below by the following persons on behalf of Viad Corp and in the capacities and on the dates indicated: Date: March 12, 2015 Date: March 12, 2015 Date: March 12, 2015 Date: March 12, 2015 47 Principal Executive Officer By: /s/ Steven W. Moster Steven W. Moster President and Chief Executive Officer Principal Financial Officer By: /s/ Ellen M. Ingersoll Ellen M. Ingersoll Chief Financial Officer Principal Accounting Officer By: /s/ Leslie S. Striedel Leslie S. Striedel Chief Accounting Officer Directors Andrew B. Benett Daniel Boggan Jr. Isabella Cunningham Richard H. Dozer Edward E. Mace Robert E. Munzenrider Margaret E. Pederson Albert M. Teplin By: /s/ Ellen M. Ingersoll Ellen M. Ingersoll Attorney-in-Fact MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING The management of Viad Corp (“Viad” or the “Company”) is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control over financial reporting is defined in Rule 13a-15 (f) or 15d-15(f) promulgated under the Securities Exchange Act of 1934 as a process designed by, or under the supervision of, the Company’s principal executive and principal financial officers and effected by the Company’s board of directors, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with accounting principles generally accepted in the United States of America and includes those policies and procedures that: • • • Pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of the assets of the Company; Provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with accounting principles generally accepted in the United States of America, and that receipts and expenditures of the Company are being made only in accordance with authorizations of management and directors of the Company; and Provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. All internal control systems, no matter how well designed, have inherent limitations. Therefore, even those systems determined to be effective can provide only reasonable assurance with respect to financial statement preparation and presentation. Because of the inherent limitations of internal control, there is a risk that material misstatements may not be prevented or detected on a timely basis by internal control over financial reporting. However, these inherent limitations are known features of the financial reporting process. Therefore, it is possible to design into the process safeguards to reduce, though not eliminate, this risk. Management performed an assessment of the effectiveness of Viad’s internal control over financial reporting using the criteria described in the “Internal Control - Integrated Framework (2013),” issued by the Committee of Sponsoring Organizations of the Treadway Commission. The objective of this assessment was to determine whether Viad’s internal control over financial reporting was effective as of December 31, 2014. In accordance with the SEC's published guidance, our management has excluded from its assessment the internal control over financial reporting at Blitz, onPeak and N200, which we acquired on September 16, 2014, October 7, 2014 and November 24, 2014, respectively, and whose financial statements constitute 19.3% of total assets and 1.6% of revenues of our consolidated financial statement amounts as of and for the year ended December 31, 2014. Based on its assessment, management concluded that, as of December 31, 2014, Viad’s internal control over financial reporting is effective based on those criteria. Viad’s independent registered public accounting firm, Deloitte & Touche LLP, has issued a report relating to its audit of the effectiveness of Viad’s internal control over financial reporting, which appears on the following page of this Annual Report. 48 REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM Board of Directors and Stockholders of Viad Corp Phoenix, Arizona We have audited the internal control over financial reporting of Viad Corp and subsidiaries (the “Company”) as of December 31, 2014, based on criteria established in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. As described in Management’s Report on Internal Control over Financial Reporting, management excluded from its assessment the internal control over financial reporting at Blitz, onPeak and N200, which were acquired on September 16, 2014, October 7, 2014 and November 24, 2014, respectively, and whose financial statements constitute 19.3% of total assets and 1.6% of revenues of the consolidated financial statement amounts as of and for the year ended December 31, 2014. Accordingly, our audit did not include the internal control over financial reporting at Blitz, onPeak and N200. The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion. A company’s internal control over financial reporting is a process designed by, or under the supervision of, the company’s principal executive and principal financial officers, or persons performing similar functions, and effected by the company’s board of directors, management, and other personnel to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. Because of the inherent limitations of internal control over financial reporting, including the possibility of collusion or improper management override of controls, material misstatements due to error or fraud may not be prevented or detected on a timely basis. Also, projections of any evaluation of the effectiveness of the internal control over financial reporting to future periods are subject to the risk that the controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2014, based on the criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated financial statements and financial statement schedule as of and for the year ended December 31, 2014 of the Company and our report dated March 12, 2015 expressed an unqualified opinion on those consolidated financial statements and financial statement schedule. /s/ DELOITTE & TOUCHE LLP Deloitte & Touche LLP Phoenix, Arizona March 12, 2015 49 INDEX TO FINANCIAL STATEMENTS Consolidated Balance Sheets ..................................................................................................................... Consolidated Statements of Operations ..................................................................................................... Consolidated Statements of Comprehensive Income ................................................................................ Consolidated Statements of Stockholders’ Equity ..................................................................................... Consolidated Statements of Cash Flows.................................................................................................... Notes to Consolidated Financial Statements.............................................................................................. Report of Independent Registered Public Accounting Firm ...................................................................... Schedule II – Valuation and Qualifying Accounts ..................................................................................... Page F-1 F-2 F-3 F-4 F-5 F-6 F-49 F-50 50 VIAD CORP CONSOLIDATED BALANCE SHEETS (in thousands, except share data) Current assets Assets Cash and cash equivalents Accounts receivable, net of allowance for doubtful accounts of $1,258 and $877, respectively Inventories Deferred income taxes Other current assets Total current assets Property and equipment, net Other investments and assets Deferred income taxes Goodwill Other intangible assets, net Total Assets Current liabilities Liabilities and Stockholders’ Equity Accounts payable Customer deposits Accrued compensation Other current liabilities Current portion of long-term debt and capital lease obligations Total current liabilities Long-term debt and capital lease obligations Pension and postretirement benefits Other deferred items and liabilities Total liabilities Commitments and contingencies Stockholders’ equity Viad Corp stockholders’ equity: Common stock, $1.50 par value, 200,000,000 shares authorized, 24,934,981 shares issued Additional capital Retained deficit Unearned employee benefits and other Accumulated other comprehensive income (loss): Unrealized gain on investments Cumulative foreign currency translation adjustments Unrecognized net actuarial loss and prior service credit, net Common stock in treasury, at cost, 4,842,621 and 4,618,433 shares, respectively Total Viad Corp stockholders’ equity Noncontrolling interest Total stockholders’ equity Total Liabilities and Stockholders’ Equity December 31, 2014 2013 $ 56,990 $ 45,821 78,121 32,401 22,943 17,440 207,895 199,571 40,674 29,639 194,197 42,967 714,943 61,789 32,720 20,736 27,787 27,856 170,888 113,164 33,427 49,762 367,241 37,402 582,066 (36,427) 23 471 12,416 (13,476) (247,088) 335,387 12,315 347,702 714,943 $ $ $ 61,197 27,993 20,577 17,142 172,730 190,330 35,026 29,823 129,543 4,480 561,932 40,941 29,207 15,113 29,169 10,903 125,333 765 30,672 48,619 205,389 37,402 590,862 (50,393) (21) 429 30,847 (11,259) (250,426) 347,441 9,102 356,543 561,932 $ $ $ Refer to Notes to Consolidated Financial Statements. F-1 VIAD CORP CONSOLIDATED STATEMENTS OF OPERATIONS Year Ended December 31, 2014 2013 2012 (in thousands, except per share data) Revenues: Exhibition and event services Exhibits and environments Travel and recreation services Total revenues Costs and expenses: Costs of services Costs of products sold Gain on sale of facility and related land Corporate activities Interest income Interest expense Restructuring charges Goodwill impairment charge Other impairment charges Total costs and expenses $ 772,770 $ 685,350 $ 171,698 120,519 1,064,987 843,652 161,469 — 14,348 (305) 2,015 1,637 — 884 159,554 108,443 953,347 758,466 157,745 (4,775) 6,755 (550) 1,234 3,793 2,097 952 1,023,700 925,717 Income from continuing operations before income taxes Income tax expense Income from continuing operations Income from discontinued operations Net income Net income attributable to noncontrolling interest Net income attributable to Viad Diluted income per common share: Continuing operations attributable to Viad common stockholders Discontinued operations attributable to Viad common stockholders Net income attributable to Viad common stockholders Weighted-average outstanding and potentially dilutive common shares Basic income per common share: Continuing operations attributable to Viad common stockholders Discontinued operations attributable to Viad common stockholders Net income attributable to Viad common stockholders Weighted-average outstanding common shares Dividends declared per common share Amounts attributable to Viad common stockholders Income from continuing operations Income from discontinued operations Net income $ $ $ $ $ $ $ $ 41,287 109 41,178 14,389 55,567 (3,213) 52,354 2.02 0.57 2.59 20,133 2.02 0.57 2.59 19,804 1.90 40,790 11,564 52,354 $ $ $ $ $ $ $ $ 27,630 8,310 19,320 2,366 21,686 (131) 21,555 0.96 0.10 1.06 20,265 0.96 0.10 1.06 19,850 2.90 19,437 2,118 21,555 $ $ $ $ $ $ $ $ Refer to Notes to Consolidated Financial Statements. F-2 726,429 175,611 104,604 1,006,644 803,921 164,532 — 9,408 (593) 1,303 4,942 — — 983,513 23,131 19,578 3,553 3,030 6,583 (686) 5,897 0.17 0.12 0.29 20,005 0.17 0.12 0.29 19,701 0.28 3,348 2,549 5,897 CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME VIAD CORP (in thousands) Net income Other comprehensive income: Unrealized gains on investments, net of tax expense (benefit) of $26, $96 and $33 Unrealized foreign currency translation adjustments, net of tax Amortization of net actuarial gain (loss), net of tax expense (benefit) of $(1,538), $2,380 and $(574) Amortization of prior service credit (cost), net of tax expense (benefit) of $339, $(327) and $(433) Comprehensive income Comprehensive income attributable to noncontrolling interest Comprehensive income attributable to Viad Year Ended December 31, 2014 2013 2012 $ 55,567 $ 21,686 $ 6,583 42 154 (18,431) (11,311) 53 7,510 (2,568) 4,244 (1,311) 351 34,961 (3,213) (535) (680) 14,238 12,155 (131) (686) $ 31,748 $ 14,107 $ 11,469 Refer to Notes to Consolidated Financial Statements. 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n o N g n i l l o r t n o C t s e r e t n I l a t o T d a i V y t i u q E n o m m o C n i k c o t S y r u s a e r T d e t a l u m u c c A r e h t O e v i s n e h e r p m o C e m o c n I d e n r a e n U e e y o l p m E s t i f e n e B r e h t O d n a d e n i a t e R t i c i f e D l a n o i t i d d A l a t i p a C n o m m o C k c o t S 9 7 1 , 6 8 3 $ 5 8 2 , 8 $ 4 9 8 , 7 7 3 $ ) 2 8 3 , 4 6 2 ( $ 3 9 8 , 1 2 $ ) 1 5 9 , 2 ( $ ) 6 5 2 , 3 1 ( $ 8 8 1 , 9 9 5 $ 2 0 4 , 7 3 $ P R O C D A I V Y T I U Q E ’ S R E D L O H K C O T S F O S T N E M E T A T S D E T A D I L O S N O C t n e m t s u j d a n o i t a l s n a r t y c n e r r u c n g i e r o f d e z i l a e r n U n o i t a s n e p m o c d e s a b - e r a h s m o r f s e i c n e i c i f e d x a T s d r a w a y t i u q e — n o i t a s n e p m o c d e s a b - e r a h S y r u s a e r t r o f d e s a h c r u p k c o t s n o m m o C k c o t s n o m m o c n o s d n e d i v i D t n e m t s u j d a n o i t a c o l l a P O S E s n a l p t i f e n e b e e y o l p m E 1 1 0 2 , 1 3 r e b m e c e D , e c n a l a B e m o c n i t e N ) s d n a s u o h t n i ( s s o l l a i r a u t c a t e n f o n o i t a z i t r o m A t s o c e c i v r e s r o i r p f o n o i t a z i t r o m A s t n e m t s e v n i n o s s o l d e z i l a e r n U 2 1 0 2 , 1 3 r e b m e c e D , e c n a l a B e m o c n i t e N t e n , r e h t O y r u s a e r t r o f d e s a h c r u p k c o t s n o m m o C k c o t s n o m m o c n o s d n e d i v i D t n e m t s u j d a n o i t a c o l l a P O S E s n a l p t i f e n e b e e y o l p m E t n e m t s u j d a n o i t a l s n a r t y c n e r r u c n g i e r o f d e z i l a e r n U n o i t a s n e p m o c d e s a b - e r a h s m o r f s t i f e n e b x a T s d r a w a y t i u q e — n o i t a s n e p m o c d e s a b - e r a h S t n e m t s u j d a n o i t a l s n a r t y c n e r r u c n g i e r o f d e z i l a e r n U n o i t a s n e p m o c d e s a b - e r a h s m o r f s t i f e n e b x a T s d r a w a y t i u q e — n o i t a s n e p m o c d e s a b - e r a h S s s o l l a i r a u t c a t e n f o n o i t a z i t r o m A s t n e m t s e v n i n o n i a g d e z i l a e r n U t i d e r c e c i v r e s r o i r p f o n o i t a z i t r o m A t e n , r e h t O n i a g l a i r a u t c a t e n f o n o i t a z i t r o m A t s o c e c i v r e s r o i r p f o n o i t a z i t r o m A s t n e m t s e v n i n o n i a g d e z i l a e r n U 3 1 0 2 , 1 3 r e b m e c e D , e c n a l a B e m o c n i t e N t e n , r e h t O y r u s a e r t r o f d e s a h c r u p k c o t s n o m m o C k c o t s n o m m o c n o s d n e d i v i D t n e m t s u j d a n o i t a c o l l a P O S E s n a l p t i f e n e b e e y o l p m E 2 0 7 , 7 4 3 $ 5 1 3 , 2 1 $ 7 8 3 , 5 3 3 $ ) 8 8 0 , 7 4 2 ( $ ) 9 8 5 ( $ 3 2 $ ) 7 2 4 , 6 3 ( $ 6 6 0 , 2 8 5 $ 2 0 4 , 7 3 $ 4 1 0 2 , 1 3 r e b m e c e D , e c n a l a B . s t n e m e t a t S l a i c n a n i F d e t a d i l o s n o C o t s e t o N o t r e f e R 4 - F VIAD CORP CONSOLIDATED STATEMENTS OF CASH FLOWS (in thousands) Cash flows from operating activities Net income Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization Deferred income taxes Income from discontinued operations Restructuring charges Impairment charges Gain on sale of facility and related land Gains on dispositions of property and other assets Share-based compensation expense Excess tax benefit from share-based compensation arrangements Other non-cash items, net Change in operating assets and liabilities (excluding the impact of acquisitions): Receivables Inventories Accounts payable Restructuring liabilities Accrued compensation Customer deposits Income taxes payable Other assets and liabilities, net Net cash provided by operating activities Cash flows from investing activities Proceeds from possessory interest and personal property - discontinued operations Proceeds from dispositions of property and other assets Capital expenditures Acquisition of businesses, net of cash acquired Proceeds from sale of facility and related land Proceeds from sale of land—discontinued operations Proceeds from sale of short-term investments Net cash used in investing activities Cash flows from financing activities Proceeds from borrowings Payments on debt and capital lease obligations Dividends paid on common stock Common stock purchased for treasury Debt issuance costs Excess tax benefit from share-based compensation arrangements Proceeds from exercise of stock options Net cash provided by (used in) financing activities Effect of exchange rate changes on cash and cash equivalents Net change in cash and cash equivalents Cash and cash equivalents, beginning of year Cash and cash equivalents, end of year Supplemental disclosure of cash flow information Cash paid for income taxes Cash paid for interest Property and equipment acquired under capital leases Property and equipment purchases in accounts payable and accrued liabilities $ $ $ $ $ Year Ended December 31, 2013 2012 2014 $ 55,567 $ 21,686 $ 6,583 30,792 (9,731) (14,389) 1,637 884 — (958) 2,930 (114) 5,386 (10,441) (2,555) 18,128 (5,276) 3,663 (6,406) 1,543 (12,570) 58,090 28,000 1,109 (29,389) (120,251) — — — (120,531) 189,512 (61,461) (38,387) (12,321) (1,671) 114 1,155 76,941 (3,331) 11,169 45,821 56,990 8,389 1,703 881 780 $ $ $ $ $ 27,967 2,298 (2,366) 3,793 3,049 (4,775) (265) 5,221 (422) 4,870 1,246 7,663 (15,436) (4,841) (11,707) (20,965) 218 (11,179) 6,055 — 464 (36,119) (647) 12,696 1,645 — (21,961) 20,000 (11,362) (58,914) (1,328) — 422 777 (50,405) (2,039) (68,350) 114,171 45,821 8,498 1,006 832 3,204 $ $ $ $ $ 30,133 11,274 (3,030) 4,942 — — (206) 7,232 (293) 10,157 142 195 4,310 (4,694) 1,631 926 467 (583) 69,186 — 322 (27,675) (23,546) — 1,041 384 (49,474) — (2,685) (4,454) (1,656) — 293 248 (8,254) 2,337 13,795 100,376 114,171 8,386 1,103 1,011 4,822 Refer to Notes to Consolidated Financial Statements. F-5 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS VIAD CORP Note 1. Summary of Significant Accounting Policies Basis of Presentation and Principles of Consolidation The consolidated financial statements of Viad Corp (“Viad” or the “Company”) are prepared in conformity with accounting principles generally accepted in the United States of America (“GAAP”) and include the accounts of Viad and all of its subsidiaries. All intercompany account balances and transactions between Viad and its subsidiaries have been eliminated in consolidation. Nature of Business Viad’s reportable segments consist of Marketing & Events U.S., Marketing & Events International and Travel & Recreation Group. Marketing & Events Group The Marketing & Events Group, comprised of Global Experience Specialists, Inc. and affiliates (“GES”), is a global event marketing company that helps clients gain more awareness, more involvement and more value from their trade show programs and other live events. The Marketing & Events Group specializes in all aspects of the design, planning and production of face-to-face events, immersive environments and brand-based experiences for clients, including show organizers, corporate brand marketers and retail shopping centers. The mission of the Marketing & Events Group is to create the world’s most meaningful and memorable experiences for show organizers, brand marketers, event attendees and retail shopping centers. Show organizers include for-profit and not-for-profit show owners as well as show management companies. Corporate brand marketers include exhibitors and domestic and international corporations that want to promote their brands, services and innovations, feature new products and build business relationships. Viad’s retail shopping center customers include major developers, owners and management companies of shopping malls and leisure centers. On September 16, 2014, the Company acquired Blitz Communications Group Limited and affiliates (collectively, “Blitz”), which has offices in the United Kingdom and is a leading audio-visual staging and creative services provider for the live events industry in the United Kingdom and continental Europe. The purchase price was £15 million (approximately $24.4 million) in cash, subject to certain adjustments. On October 7, 2014, the Company acquired onPeak LLC and Travel Planners, Inc. (collectively, “onPeak”) for a purchase price of $43.0 million and $33.7 million, respectively, in cash, subject to certain adjustments. Both acquired companies provide event accommodations services in North America to the live events industry. On November 24, 2014, the Company acquired N200 Limited and affiliates (collectively, “N200”) for €9.7 million (approximately $12.1 million) in cash, subject to certain adjustments, plus an earnout payment (the “Earnout”) of up to €1.0 million. The amount of the Earnout is based on N200’s achievement of established financial targets for fiscal 2015 (ending June 30). N200, which has offices in the United Kingdom and the Netherlands, is a leading event registration and data intelligence services provider for the live events industry in the United Kingdom and the Netherlands. For additional information, refer to Note 3, Acquisition of Businesses. Travel & Recreation Group The Travel & Recreation Group is an experiential leisure travel provider serving the needs of regional and long-haul visitors to iconic natural and cultural destinations in North America. The Travel & Recreation Group consists of Brewster Inc. (“Brewster”), Glacier Park, Inc. (“Glacier Park”) and Alaskan Park Properties, Inc. (“Alaska Denali Travel”). Brewster provides tourism products and experiential services in the Canadian Rockies in Alberta and in other parts of Western Canada. Brewster’s operations include the Banff Gondola, Columbia F-6 Icefield Glacier Adventure, Glacier Skywalk (opened May 2014), Banff Lake Cruise, motorcoach services, charter and sightseeing services, inbound package tour operations and hotel operations. Glacier Park, an 80 percent owned subsidiary of Viad, owns and operates seven lodges, with accommodation offerings varying from hikers’ cabins to hotel suites, including St. Mary Lodge, a 115-room, full-service resort lodge located outside the east entrance to Glacier National Park in St. Mary, Montana; Glacier Park Lodge, a historic lodge in East Glacier, Montana; Grouse Mountain Lodge, a full-season lodge offering golf, skiing in the winter, hiking in the summer and other seasonal recreational activities, located near Glacier National Park in Whitefish, Montana; the Prince of Wales Hotel in Waterton Lakes National Park, Alberta, Canada, which is situated on land for which the Company has a 42-year ground lease with the Canadian government running through January 31, 2052; the West Glacier Motel & Cabins in West Glacier, Montana, and Motel Lake McDonald and the Apgar Village Lodge, which are located inside Glacier National Park. Glacier Park also operates the food and beverage services with respect to those properties and the retail shops located near Glacier National Park. With regard to Glacier Park’s concession operations within Glacier National Park, refer to Note 24, Discontinued Operations. On July 1, 2014, the Company acquired the West Glacier Motel & Cabins, the Apgar Village Lodge and related land, food and beverage services and retail operations (collectively, the “West Glacier Properties”). The West Glacier Motel & Cabins is a 32-room property situated on approximately 200 acres at the west entrance of Glacier National Park, and its full-service amenities include a restaurant, grocery store, gift shops, a gas station and employee accommodations. The Apgar Village Lodge is a 48-room property situated on a 3.8 acre private in- holding inside Glacier National Park with overnight accommodations, a gift shop and employee accommodations. The purchase price was $16.5 million in cash with a working capital adjustment of $0.3 million, subject to certain adjustments. For additional information, refer to Note 3, Acquisition of Businesses. Alaska Denali Travel operates the Denali Backcountry Lodge and Denali Cabins. In addition to lodging, Alaska Denali Travel also provides food and beverage operations and package tour and transportation services in and around Denali National Park and Preserve. Significant Accounting Policies Use of Estimates. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. These estimates and assumptions include, but are not limited to: • • • • • • • • • • Fair value of Viad’s reporting units used to perform annual impairment testing of recorded goodwill; Allowances for uncollectible accounts receivable; Provisions for income taxes, including uncertain tax positions; Valuation allowances related to deferred tax assets; Liabilities for losses related to self-insured liability claims; Liabilities for losses related to environmental remediation obligations; Sublease income associated with restructuring liabilities; Assumptions used to measure pension and postretirement benefit costs and obligations; Assumptions used to determine share-based compensation costs under the fair value method and Allocation of purchase price of acquired businesses. Actual results could differ from these and other estimates. Cash and Cash Equivalents. Viad considers all highly-liquid investments with remaining maturities when purchased of three months or less to be cash equivalents. Viad’s cash and cash equivalents consist of cash and bank demand deposits, bank time deposits and money market mutual funds. The Company’s investments in money market mutual funds are classified as available-for-sale and carried at fair value. Inventories. Inventories, which consist primarily of exhibit design and construction materials and supplies used in providing convention show services, are stated at the lower of cost (first-in, first-out and specific identification methods) or market. F-7 Property and Equipment. Property and equipment are stated at cost, net of accumulated depreciation. Property and equipment are depreciated using the straight-line method over the estimated useful lives of the assets: buildings, 15 to 40 years; equipment, 3 to 12 years; and leasehold improvements, over the shorter of the lease term or useful life. Property and equipment are tested for potential impairment whenever events or changes in circumstances indicate that the carrying amount of the long-lived asset may not be recoverable through undiscounted cash flows. Capitalized Software. Viad capitalizes certain internal and external costs incurred in developing or obtaining internal use software. Capitalized costs principally relate to costs incurred to purchase software from third parties, external direct costs of materials and services, and certain payroll-related costs for employees directly associated with software projects once application development begins. Costs associated with preliminary project activities, training and other post-implementation activities are expensed as incurred. Capitalized software costs are amortized using the straight-line method over the estimated useful lives of the software, ranging from three to ten years. These costs are included in the consolidated balance sheets under the caption “Property and equipment, net.” Goodwill. Goodwill is tested for impairment at the reporting unit level on an annual basis as of October 31 of each year. Goodwill is also tested for impairment between annual tests if an event occurs or circumstances change that would more-likely-than-not reduce the fair value of a reporting unit below its carrying amount. Viad uses a discounted expected future cash flow methodology (income approach) in order to estimate the fair value of its reporting units for purposes of goodwill impairment testing. The estimates and assumptions regarding expected future cash flows, discount rates and terminal values require considerable judgment and are based on market conditions, financial forecasts, industry trends and historical experience. These estimates, however, have inherent uncertainties and different assumptions could lead to materially different results. Cash Surrender Value of Life Insurance. Viad has Company-owned life insurance contracts which are intended to fund the cost of certain employee compensation and benefit programs. These contracts are carried at cash surrender value, net of outstanding policy loans. The cash surrender value represents the amount of cash the Company could receive if the policies were discontinued before maturity. The changes in the cash surrender value of the policies, net of insurance premiums, are included as a component of “Costs of Services” in the consolidated statements of operations. Self-Insurance Liabilities. Viad is self-insured up to certain limits for workers’ compensation, automobile, product and general liability, property loss and medical claims. Viad has also retained certain liabilities related to workers’ compensation and general liability insurance claims in conjunction with previously sold operations. Provisions for losses for claims incurred, including estimated claims incurred but not yet reported, are made based on Viad’s prior historical experience, claims frequency and other factors. Viad has purchased insurance for amounts in excess of the self-insured levels. Environmental Remediation Liabilities. Viad has retained certain liabilities representing the estimated cost of environmental remediation obligations primarily associated with previously sold operations. The amounts accrued primarily consist of the estimated direct incremental costs, on an undiscounted basis, for contractor and other services related to remedial actions and post-remediation site monitoring. Environmental remediation liabilities are recorded when the specific obligation is considered probable and the costs are reasonably estimable. Subsequent recoveries from third parties, if any, are recorded through discontinued operations when realized. Fair Value of Financial Instruments. The carrying values of cash and cash equivalents, receivables and accounts payable approximate fair value due to the short-term maturities of these instruments. The estimated fair value of debt obligations is disclosed in Note 11, Debt. Foreign Currency Translation. Viad conducts its foreign operations primarily in Canada, the United Kingdom, Germany and to a lesser extent in certain other countries. The functional currency of Viad’s foreign subsidiaries is their local currency. Accordingly, for purposes of consolidation, Viad translates the assets and liabilities of its foreign subsidiaries into U.S. dollars at the foreign exchange rates in effect at the balance sheet date. The unrealized gains or losses resulting from the translation of these foreign denominated assets and liabilities F-8 are included as a component of accumulated other comprehensive income in Viad’s consolidated balance sheets. In addition, for purposes of consolidation, the revenues, expenses and gains and losses related to Viad’s foreign operations are translated into U.S. dollars at the average foreign exchange rates for the period. Revenue Recognition. Viad recognizes revenue when persuasive evidence of an arrangement exists, delivery has occurred or services have been rendered, the sales price is fixed or determinable and collectability is reasonably assured. GES derives revenues primarily by providing show services to exhibitors participating in exhibitions and events and from the design, construction and refurbishment of exhibit booths and holiday themed environments. Service revenue is recognized at the time services are completed. Service revenue from event accommodations services is recorded when services are completed and is net of commissions. Exhibits and environments revenue is accounted for using the completed-contract method. The Travel & Recreation Group generates revenues through its attractions, hotels and transportation and sightseeing services. Revenues are recognized at the time services are performed. Share-Based Compensation. Viad recognizes and measures compensation costs related to all share-based payment awards using the fair value method of accounting. These awards generally include restricted stock, performance-based restricted stock (“PBRS”), stock options and liability-based awards (including performance units, restricted stock units and performance-based restricted stock units). These awards contain forfeiture and non-compete provisions. The fair value of restricted stock and PBRS awards are based on Viad’s stock price on the date of grant. Viad issues restricted stock and PBRS awards from shares held in treasury. Future vesting of restricted stock and PBRS is generally subject to continued employment with Viad or its subsidiaries. Holders of restricted stock and PBRS have the right to receive dividends and vote the shares, but may not sell, assign, transfer, pledge or otherwise encumber the stock, except to the extent restrictions have lapsed. Restricted stock awards vest between three and five years from the date of grant. Share-based compensation expense related to restricted stock is recognized using the straight-line method over the requisite service period of approximately three years except for certain awards with a five-year vesting period whereby expense is recognized based on an accelerated multiple-award approach over a five-year period. For these awards, 40 percent of the shares vest on the third anniversary of the grant and the remaining shares vest in 30 percent increments over the subsequent two anniversary dates. Liability-based awards (including performance units, restricted stock units and PBRS units awarded to key employees at certain of the Company’s Canadian operations) are recorded at estimated fair value, based on the number of units expected to vest and the level of achievement of predefined performance goals (where applicable) and are remeasured on each balance sheet date based on Viad’s stock price or the Monte Carlo simulation method until the time of settlement. The fair value of performance-based awards based on a market condition is determined using a Monte Carlo simulation. A Monte Carlo simulation requires the use of a number of assumptions, including historical volatility and correlation of the price of Viad’s stock and the price of the common shares of a comparator group, a risk-free rate of return and an expected term. To the extent earned, liability-based awards are settled in cash based on Viad’s stock price. Compensation expense related to liability-based awards is recognized ratably over the requisite service period of approximately three years. Share-based compensation expense related to PBRS awards is recognized based on an accelerated multiple- award approach over the requisite service period of approximately three years. PBRS vests when certain incentive performance targets established in the year of grant are achieved at target levels. PBRS is subject to a graded vesting schedule whereby one third of the earned shares vest after the first year and the remaining earned shares vest in one-third increments each year over the next two years on the first business day in January. The fair value of each stock option grant is estimated on the date of grant using the Black-Scholes option pricing model. Share-based compensation expense related to stock option awards is recognized using the straight- line method over the requisite service period of approximately five years. The exercise price of stock options is based on the market value of Viad’s common stock at the date of grant. F-9 Common Stock in Treasury. Common stock purchased for treasury is recorded at historical cost. Subsequent share reissuances are primarily related to share-based compensation programs and recorded at weighted-average cost. Income Per Common Share. Viad applies the two-class method in calculating income per common share as unvested share-based payment awards that contain nonforfeitable rights to dividends are considered participating securities. Accordingly, such securities are included in the earnings allocation in calculating income per share. Historically, Viad has funded its matching contributions to employees’ 401(k) accounts through the Company’s leveraged Employee Stock Ownership Plan (“ESOP”) feature of the Company’s 401(k) defined contribution plan. ESOP shares are treated as outstanding for income per share calculations. During 2014, the Company depleted these shares and matching contributions are now funded from shares of Viad common stock held in treasury. Impact of Recent Accounting Pronouncements In April 2014, the FASB issued ASU No. 2014-08, Presentation of Financial Statements (Topic 205) and Property, Plant, and Equipment (Topic 360): Reporting Discontinued Operations and Disclosures of Disposals of Components of an Entity. The new guidance changes the criteria for reporting discontinued operations while enhancing disclosures. Under the standard, only disposals representing a strategic shift in operations, such as a disposal of a major geographic area, a major line of business or a major equity method investment, may be presented as discontinued operations. This guidance is effective for interim and annual periods beginning after December 15, 2014 and is not expected to have a material impact on Viad’s financial condition or results of operations. In May 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606). The standard establishes a new recognition model that requires revenue to be recognized in a manner to depict the transfer of goods or services to a customer at an amount that reflects the consideration expected to be received in exchange for those goods or services. The guidance is effective for fiscal years beginning after December 15, 2016, and early adoption is not permitted. The Company has not yet determined if the adoption of this new guidance will have a material impact on its financial position or results of operations. In June 2014, the FASB issued ASU No. 2014-12, Compensation - Stock Compensation (Topic 718): Accounting for Share-Based Payments When the Terms of an Award Provide that a Performance Target Could be Achieved after the Requisite Service Period. The new guidance requires that a performance target that affects vesting, and that could be achieved after the requisite service period, be treated as a performance condition. As such, the performance target should not be reflected in estimating the grant date fair value of the award. This update is effective for our fiscal year beginning January 1, 2016 and early adoption is permitted. The adoption of this new guidance is not expected to have a material impact on Viad’s financial condition or results of operations. Note 2. Share-Based Compensation Viad grants share-based compensation awards to officers, directors and certain key employees pursuant to the 2007 Viad Corp Omnibus Incentive Plan (the “2007 Plan”). The 2007 Plan has a 10-year life and provides for the following types of awards: (a) incentive and non-qualified stock options; (b) restricted stock and restricted stock units; (c) performance units or performance shares; (d) stock appreciation rights; (e) cash-based awards and (f) certain other stock-based awards. The number of shares of common stock available for grant under the 2007 Plan is limited to 1.7 million shares plus shares awarded under the 1997 Viad Corp Omnibus Incentive Plan (which terminated in May 2007) (the “1997 Plan”) that subsequently cease for any reason to be subject to such awards (other than by reason of exercise or settlement of the awards to the extent the shares are exercised for, or settled in, vested and non-forfeited shares) up to an aggregate maximum of 1.5 million shares. As of December 31, 2014, there were 889,254 total shares available for future grant. F-10 The following table summarizes share-based compensation expense: (in thousands) Restricted stock/PBRS Performance unit incentive plan (“PUP”) Restricted stock units/PBRS units Stock options Total share-based compensation before income tax benefit Income tax benefit Total share-based compensation, net of income tax benefit 2014 2013 2012 2,495 359 76 — 2,930 (1,102) 1,828 $ $ 3,073 1,864 177 107 5,221 (1,936) 3,285 $ $ 3,267 2,922 450 593 7,232 (2,574) 4,658 $ $ In addition, $0.1 million of benefits and $0.7 million and $0.3 million of costs associated with share-based compensation were included in restructuring expense in 2014, 2013 and 2012, respectively. The 2014 amount of $0.1 million related to reversal of expense of PUP awards. Of the 2013 amount, $0.3 million related to the restricted stock units and PUP awards presented below. Similarly, of the 2012 amount, $0.1 million related to PUP awards. No share-based compensation costs were capitalized during 2014, 2013 or 2012. On January 24, 2014 and October 25, 2013, Viad announced that its Board of Directors declared special cash dividends of $1.50 and $2.50 per share, respectively, to shareholders of record at the close of business on February 7, 2014 and November 7, 2013, respectively. In accordance with the mandatory provisions of the 2007 Plan and the 1997 Plan, the Human Resources Committee of Viad’s Board of Directors approved equitable adjustments to outstanding long-term incentive awards of stock options and PUP awards issued pursuant to those plans in order to prevent the special dividends from diluting the rights of participants under those plans. The equitable adjustments to the outstanding stock options reduced the exercise price and increased the number of shares of common stock underlying such options. The equitable adjustment to the PUP awards reflects the effect of the special dividends, but would be paid only if certain performance goals are met at the end of the 3-year performance period. Restricted Stock and PBRS. The following table summarizes restricted stock and PBRS activity: Balance at December 31, 2011 Granted Vested Forfeited Balance, December 31, 2012 Granted Vested Forfeited Balance, December 31, 2013 Granted Vested Forfeited Balance, December 31, 2014 Restricted Stock PBRS Weighted- Average Grant Date Fair Value 20.36 20.46 18.26 24.80 21.25 27.27 20.83 22.13 22.78 23.79 22.51 23.13 23.30 Shares 572,022 $ 168,050 (219,571) (4,150) 516,351 101,300 (166,320) (20,432) 430,899 128,700 (197,671) (33,326) 328,602 Weighted- Average Grant Date Fair Value 15.36 — 15.36 — — — — — — — — Shares 416 $ — (416) — — — — — — — — — — The grant date fair value of restricted stock which vested during 2014, 2013 and 2012 was $4.5 million, $3.5 million and $4.0 million, respectively. The grant date fair value of PBRS which vested during 2012 was F-11 approximately $6,000. No PBRS vested during 2013 and 2014. As of December 31, 2014, the unamortized cost of all outstanding stock awards was $3.1 million, which Viad expects to recognize in the consolidated financial statements over a weighted-average period of approximately 1.2 years. During 2014, 2013 and 2012, the Company withheld 72,996 shares at a cost of $1.8 million, 50,156 shares at a cost of $1.3 million and 56,885 shares at a cost of $1.1 million, respectively, related to tax withholding requirements on vested share-based awards. Liability-Based Awards. The following table summarizes the liability-based award activity: Balance at December 31, 2011 Granted Vested Forfeited Balance, December 31, 2012 Granted Vested Forfeited Balance, December 31, 2013 Granted Vested Forfeited Balance, December 31, 2014 PUP Awards Restricted Stock Units PBRS Units Weighted- Average Grant Date Fair Value 23.02 $ 20.60 — — 21.70 27.35 — 21.15 23.46 23.71 23.01 24.43 23.51 Units 95,500 115,100 — — 210,600 93,100 — (3,932) 299,768 123,300 (94,600) (61,348) 267,120 Weighted- Average Grant Date Fair Value 19.07 $ 20.57 15.36 20.89 20.82 27.35 19.10 22.55 22.91 24.87 23.45 27.32 23.17 Units 38,600 15,850 (13,100) (850) 40,500 8,600 (11,300) (9,240) 28,560 7,200 (9,890) (500) 25,370 Weighted- Average Grant Date Fair Value 15.36 $ — 15.36 — — — — — — — — — Units 1,956 — (1,956) — — — — — — — — — — As of December 31, 2014 and 2013, Viad had liabilities recorded of $3.5 million and $5.9 million, respectively, related to PUP awards. In March 2014, the PUP units granted in 2011 vested and cash payouts totaling $2.9 million were distributed. There were no cash settlements of PUP awards during 2013 or 2012. As of December 31, 2014 and 2013, Viad had aggregate liabilities recorded of $0.5 million and $0.7 million, respectively, related to restricted stock unit liability awards. In February 2014, portions of the 2009, 2010 and 2011 restricted stock unit awards vested and cash payouts totaling $0.2 million were distributed. Similarly, in February 2013 and 2012, portions of the 2009 and 2010 restricted stock unit awards vested and cash payouts of $0.3 million and $0.3 million were distributed, respectively. A portion of the 2009 PBRS unit awards vested effective December 31, 2009 and a cash payout of $35,000 was distributed in January 2012. As previously discussed above, the equitable adjustment to the PUP awards reflects the effect of the special dividends, but would be paid only if certain performance goals are met at the end of the 3-year performance period. This adjustment to the PUP awards did not impact the compensation expense recognized by the Company for the years ended December 31, 2014 and 2013, or the unrecognized cost. F-12 Stock Options. The following table summarizes stock option activity: Options outstanding at December 31, 2011 Exercised Forfeited or expired Options outstanding at December 31, 2012 Exercised Forfeited or expired(1) Award modification Options outstanding at December 31, 2013 Exercised Forfeited or expired Award modification Options outstanding at December 31, 2014 (1) This includes the reversal of previously canceled stock options. Shares 584,201 (12,099) (208,206) 363,896 (59,543) (15,853) 25,823 314,323 (66,076) (18,522) 17,865 247,590 Weighted- Average Exercise Price 23.32 $ 19.41 25.81 22.03 19.42 40.45 N/A 19.79 18.53 35.28 N/A 17.82 Options Exercisable 396,688 276,009 314,323 247,590 As of December 31, 2014, there were no unrecognized costs related to non-vested stock option awards. No stock options were granted in 2014, 2013 or 2012. As previously discussed above, the equitable adjustments to the outstanding stock options resulting from the special cash dividends paid on February 14, 2014 and November 14, 2013 reduced the exercise price and increased the number of shares of common stock underlying such options. This adjustment to the exercise price and the number of shares did not impact the compensation expense recognized by the Company for the years ended December 31, 2014 and 2013, or the unrecognized cost. The following table summarizes information concerning stock options outstanding and exercisable as of December 31, 2014: Range of Exercise Prices: $16.62 $29.27 $16.62 to $29.27 Options Outstanding Options Exercisable Weighted- Average Remaining Contractual Life (in years) 3.8 0.2 3.5 Shares 224,137 23,453 247,590 Weighted- Average Exercise Price 16.62 $ 29.27 17.82 Shares 224,137 23,453 247,590 Weighted- Average Exercise Price 16.62 $ 29.27 17.82 Additional information pertaining to stock options is provided in the table below: (in thousands) Total intrinsic value of stock options outstanding Total intrinsic value of stock options exercised Fair value of stock options vested Cash received from the exercise of stock options Tax benefits realized for tax deductions related to stock option exercises and performance-based awards $ $ $ $ $ 2014 2013 2012 2,251 1,616 $ $ — $ $ 1,155 2,723 1,611 532 777 461 $ 404 $ $ $ $ $ 2,329 296 539 248 96 The aggregate intrinsic value of stock options outstanding in the table above represents the difference between Viad’s closing stock price on December 31 of each year and the exercise price, multiplied by the number of in- the-money options. The intrinsic value of stock options outstanding therefore changes based on changes in the fair market value of Viad’s common stock. F-13 Note 3. Acquisition of Businesses West Glacier Properties On July 1, 2014, the Company acquired the West Glacier Properties. The West Glacier Motel & Cabins is a 32-room property situated on approximately 200 acres at the west entrance of Glacier National Park, and its full- service amenities include a restaurant, grocery store, gift shops, a gas station and employee accommodations. The Apgar Village Lodge is a 48-room property situated on a 3.8 acre private in-holding inside Glacier National Park with overnight accommodations, a gift shop and employee accommodations. The purchase price was $16.5 million in cash plus a working capital adjustment of $0.3 million, subject to certain adjustments. The working capital adjustment relates to the true up of certain current assets and liabilities. The following table summarizes the recording of the fair values of the assets acquired and liabilities assumed as of the acquisition date. These amounts are subject to change within the measurement period as our working capital adjustments are finalized. (in thousands) Purchase price paid as: Cash Working capital adjustment payable Total purchase price Fair value of net assets acquired: Prepaid expenses Inventory Property and equipment, net Intangible assets Total assets acquired Accrued liabilities Customer deposits Other liabilities Total liabilities acquired $ 16,544 320 16,864 $ 24 1,374 14,510 189 16,097 35 402 64 501 Total fair value of net assets acquired Excess purchase price over fair value of net assets acquired (“goodwill”) 15,596 1,268 $ Under the acquisition method of accounting, the purchase price as shown in the table above is allocated to the tangible and identifiable intangible assets acquired and liabilities assumed based on their estimated fair values. The excess purchase price over fair value of net assets acquired was recorded as goodwill. The goodwill is included in the Travel & Recreation Group and the primary factor that contributed to the purchase price resulting in the recognition of goodwill relates to future growth opportunities when combined with our other businesses. The goodwill is deductible for tax purposes over a period of 15 years. The estimated values of current assets and liabilities were based upon their historical costs on the date of acquisition due to their short-term nature. Transaction costs associated with the acquisition of the West Glacier Properties were $0.2 million and are included in corporate activities in Viad’s Condensed Consolidated Statements of Operations. Identified intangible assets acquired in the the West Glacier Properties acquisition totaled $0.2 million and consist primarily of favorable lease contracts. The weighted-average amortization period related to the definite lived intangible assets is 3.5 years. The results of operations of the West Glacier Properties have been included in Viad’s condensed consolidated financial statements from the date of acquisition. During 2014, revenues of $4.6 million and operating income of F-14 $1.5 million related to the West Glacier Properties have been included in Viad’s Condensed Consolidated Statements of Operations. Blitz On September 16, 2014, the Company acquired Blitz, which has offices in the United Kingdom and is a leading audio-visual staging and creative services provider for the live events industry in the United Kingdom and continental Europe. The purchase price was £15 million (approximately $24.4 million) in cash, subject to certain adjustments. The following table summarizes the preliminary recording of the fair values of the assets acquired and liabilities assumed as of the acquisition date. Due to the recent timing of the acquisition, we have not yet finalized our purchase price allocation. These amounts are subject to change within the measurement period as assessment of intangible assets and certain tax amounts are finalized. (in thousands) Purchase price paid as: Cash Cash acquired Purchase price, net of cash acquired Fair value of net assets acquired: Accounts receivable, net Inventory Prepaid expenses Property and equipment, net Intangible assets Total assets acquired Accounts payable Accrued liabilities Customer deposits Deferred tax liability Revolving credit facility Accrued dilapidations Total liabilities acquired $ 24,416 (190) 24,226 $ 264 433 410 5,902 8,708 15,717 1,232 2,246 199 241 488 589 4,995 Total fair value of net assets acquired Excess purchase price over fair value of net assets acquired (“goodwill”) 10,722 13,504 $ Under the acquisition method of accounting, the preliminary purchase price as shown in the table above is allocated to the tangible and identifiable intangible assets acquired and liabilities assumed based on their estimated fair values. The excess purchase price over fair value of net assets acquired was recorded as goodwill. The goodwill is included in the Marketing & Events International segment and the primary factor that contributed to a purchase price resulting in the recognition of goodwill relates to future growth opportunities when combined with our other businesses. The goodwill is deductible for tax purposes over a period of 15 years. The estimated values of current assets and liabilities were based upon their historical costs on the date of acquisition due to their short-term nature. Transaction costs associated with the acquisition of Blitz were $0.8 million and are included in corporate activities in Viad’s Condensed Consolidated Statements of Operations. Identified intangible assets acquired in the Blitz acquisition totaled $8.7 million and consist of customer relationships, non-compete agreements and trade name. The weighted-average amortization period related to the intangible assets is approximately 6.9 years. F-15 The results of operations of Blitz have been included in Viad’s condensed consolidated financial statements from the date of acquisition. During 2014, revenues of $10.1 million and operating income of $0.4 million related to Blitz have been included in Viad’s Condensed Consolidated Statements of Operations. onPeak LLC On October 7, 2014, the Company acquired onPeak LLC for a purchase price of $43.0 million in cash, subject to certain adjustments. Of the initial purchase price, $4.1 million was deposited at closing into escrow to secure post-closing purchase price adjustments, resolution of certain tax matters and other indemnity claims. onPeak LLC provides event accommodations services in North America to the live events industry. The following table summarizes the preliminary recording of the fair values of the assets acquired and liabilities assumed as of the acquisition date. Due to the recent timing of the acquisition, we have not yet finalized our purchase price allocation. These amounts are subject to change within the measurement period as assessment of intangible assets and certain tax amounts are finalized. (in thousands) Purchase price paid as: Cash Cash acquired Purchase price, net of cash acquired Fair value of net assets acquired: Accounts receivable, net Prepaid expenses Property and equipment, net Other non-current assets Intangible assets Total assets acquired Accounts payable Accrued liabilities Customer deposits Deferred tax liability Other liabilities Total liabilities acquired $ 42,950 (4,064) 38,886 $ 4,008 640 2,450 309 14,300 21,707 738 3,341 4,225 1,614 309 10,227 Total fair value of net assets acquired Excess purchase price over fair value of net assets acquired (“goodwill”) 11,480 27,406 $ Under the acquisition method of accounting, the purchase price as shown in the table above is allocated to the tangible and identifiable intangible assets acquired and liabilities assumed based on their estimated fair values. The excess purchase price over fair value of net assets acquired was recorded as goodwill. The goodwill is included in the Marketing & Events U.S. segment and the primary factor that contributed to a purchase price resulting in the recognition of goodwill relates to future growth opportunities when combined with our other businesses. Goodwill of $9.3 million is expected to be deductible for tax purposes over a period of 15 years. The estimated values of current assets and liabilities were based upon their historical costs on the date of acquisition due to their short-term nature. Transaction costs associated with the acquisition of onPeak were $0.5 million and are included in corporate activities in Viad’s Condensed Consolidated Statements of Operations. F-16 Identified intangible assets acquired in the onPeak acquisition totaled $14.3 million and consist primarily of customer relationships and trade name. The weighted-average amortization period related to the definite lived intangible assets is 9.9 years. The results of operations of onPeak have been included in Viad’s condensed consolidated financial statements from the date of acquisition. During 2014, revenues of $2.7 million and an operating loss of $0.7 million related to onPeak have been included in Viad’s Condensed Consolidated Statements of Operations. Travel Planners, Inc. On October 7, 2014, the Company acquired Travel Planners, Inc. for a purchase price of $33.7 million in cash less a working capital adjustment of $0.3 million, subject to certain adjustments. Of the purchase price, $8.8 million was deposited at closing into escrow to secure post-closing purchase price adjustments, resolution of certain tax matters and other indemnity claims. An additional estimated amount of $1.3 million would be payable to Travel Planners, Inc. upon election by the Company to treat the purchase as an asset acquisition for tax purposes. The Company assumes the acquisition will be treated as an asset acquisition for tax purposes, but has not yet finalized determination of the election. Travel Planners, Inc. provides event accommodations services in North America to the live events industry. The following table summarizes the preliminary recording of the fair values of the assets acquired and liabilities assumed as of the acquisition date. Due to the recent timing of the acquisition, we have not yet finalized our purchase price allocation. These amounts are subject to change within the measurement period as assessment of intangible assets and certain tax amounts are finalized. (in thousands) Purchase price paid as: Cash Additional purchase price payable upon tax election Working capital receivable Cash acquired Purchase price, net of cash acquired Fair value of net assets acquired: Accounts receivable, net Prepaid expenses Property and equipment, net Intangible assets Total assets acquired Accounts payable Accrued liabilities Customer deposits Other liabilities Total liabilities acquired $ 33,674 1,300 (279) (4,204) 30,491 $ 1,450 120 93 15,000 16,663 488 1,557 4,525 128 6,698 Total fair value of net assets acquired Excess purchase price over fair value of net assets acquired (“goodwill”) 9,965 20,526 $ Under the acquisition method of accounting, the purchase price as shown in the table above is allocated to the tangible and identifiable intangible assets acquired and liabilities assumed based on their estimated fair values. The excess purchase price over fair value of net assets acquired was recorded as goodwill. The goodwill is included in the Marketing & Events U.S. segment and the primary factor that contributed to a purchase price resulting in the recognition of goodwill relates to future growth opportunities when combined with our other businesses. The F-17 goodwill is deductible for tax purposes over a period of 15 years. The estimated values of current assets and liabilities were based upon their historical costs on the date of acquisition due to their short-term nature. Transaction costs associated with the acquisition of Travel Planners, Inc. were $0.5 million and are included in corporate activities in Viad’s Condensed Consolidated Statements of Operations. Identified intangible assets acquired in the Travel Planners, Inc. acquisition totaled $15.0 million and consist primarily of customer relationships, favorable lease contracts and trade name. The weighted-average amortization period related to the definite lived intangible assets is 10.1 years. The results of operations of Travel Planners, Inc. have been included in Viad’s condensed consolidated financial statements from the date of acquisition. During 2014, revenues of $3.4 million and operating income of $0.5 million related to Travel Planners, Inc. have been included in Viad’s Condensed Consolidated Statements of Operations. N200 On November 24, 2014, the Company acquired N200 Limited and affiliates (collectively, “N200”) for €9.7 million (approximately $12.1 million) in cash, subject to certain adjustments, plus an earnout payment (the “Earnout”) of up to €1.0 million. The amount of the Earnout is based on N200’s achievement of established financial targets for fiscal 2015 (ending June 30). Such contingent payment, if any, will be paid during the third quarter of 2015. N200, which has offices in the United Kingdom and the Netherlands, is a leading event registration and data intelligence services provider for the live events industry in the United Kingdom and the Netherlands. The following table summarizes the preliminary recording of the fair values of the assets acquired and liabilities assumed as of the acquisition date. Due to the recent timing of the acquisition, we have not yet finalized our purchase price allocation. These amounts are subject to change within the measurement period as assessment of intangible assets, contingent consideration, working capital and certain tax amounts are finalized. (in thousands) Purchase price paid as: Cash Contingent consideration Cash acquired Purchase price, net of cash acquired Fair value of net assets acquired: Accounts receivable, net Inventory Prepaid expenses Property and equipment, net Intangible assets Total assets acquired Accounts payable Accrued liabilities Customer deposits Deferred tax liability Other liabilities Total liabilities acquired $ 12,068 1,244 (943) 12,369 $ 1,747 46 115 1,280 3,595 6,783 421 990 569 891 106 2,977 Total fair value of net assets acquired Excess purchase price over fair value of net assets acquired (“goodwill”) 3,806 8,563 $ F-18 Under the acquisition method of accounting, the purchase price as shown in the table above is allocated to the tangible and identifiable intangible assets acquired and liabilities assumed based on their estimated fair values. The excess purchase price over fair value of net assets acquired was recorded as goodwill. The goodwill is included in the Marketing & Events International segment and the primary factor that contributed to a purchase price resulting in the recognition of goodwill relates to future growth opportunities when combined with our other businesses. The goodwill is deductible for tax purposes over a period of 15 years. The estimated values of current assets and liabilities were based upon their historical costs on the date of acquisition due to their short-term nature. Transaction costs associated with the acquisition of N200 were $1.0 million and are included in corporate activities in Viad’s Condensed Consolidated Statements of Operations. Identified intangible assets acquired in the N200 acquisition totaled $3.6 million and consist primarily of customer relationships. The weighted-average amortization period related to the definite lived intangible assets is 7.6 years. The results of operations of N200 have been included in Viad’s condensed consolidated financial statements from the date of acquisition. During 2014, revenues of $0.4 million and an operating loss of $0.2 million related to N200 have been included in Viad’s Condensed Consolidated Statements of Operations. Resource Creative Limited In February 2013, Viad acquired the assets of Resource Creative Limited (“RCL”) for $0.6 million in cash. RCL is a United Kingdom-based company specializing in providing creative graphic services to the exhibition, events and retail markets throughout the United Kingdom and continental Europe. The purchase price was subject to certain adjustments, plus a deferred payment of up to approximately £0.2 million, which was contingent upon RCL’s achievement of certain net revenue targets between the acquisition date and December 31, 2014. RCL exceeded the net revenue targets for the period ended December 31, 2014 and 2013 and, consequently, deferred payment installments in the amount of $0.1 million (£0.1 million) and $0.2 million (£0.1 million), respectively, were paid in January 2015 and March 2014, respectively. Supplementary pro forma financial information The following table summarizes the unaudited pro forma results of operations attributable to Viad, assuming that the acquisitions above had each been completed on January 1, 2013: (in thousands, except per share data) Revenue Depreciation and amortization Income from continuing operations Net income attributable to Viad Diluted net income per share Basic net income per share 2014 2013 $ 1,109,629 $ 1,015,275 38,452 44,360 55,557 2.76 2.76 38,981 15,317 17,510 0.86 0.86 Pro forma net income for the year ended December 31, 2014 was adjusted to exclude transaction costs associated with the acquisitions of Blitz, West, onPeak, Travel Planners and N200, which totaled $3.0 million. These costs were included in the pro forma net income for the year ended December 31, 2013. F-19 Note 4. Inventories The components of inventories as of December 31 were as follows: (in thousands) Raw materials Work in process Inventories Note 5. Other Current Assets Other current assets as of December 31 were as follows: (in thousands) Prepaid vendor payments Prepaid insurance Prepaid software maintenance Income tax receivable Prepaid taxes Prepaid other Other Other current assets Note 6. Property and Equipment Property and equipment as of December 31 consisted of the following: (in thousands) Land and land interests Buildings and leasehold improvements Equipment and other Gross property and equipment Accumulated depreciation Property and equipment, net 2014 2013 16,749 15,652 32,401 2014 2,689 2,170 1,934 1,869 1,416 4,427 2,935 17,440 $ $ $ $ 14,825 13,168 27,993 2013 2,008 2,260 1,946 2,035 752 4,563 3,578 17,142 2014 2013 30,360 138,104 319,435 487,899 (288,328) 199,571 $ $ 23,646 139,889 294,409 457,944 (267,614) 190,330 $ $ $ $ $ $ Included in the “Equipment and other” caption above are capitalized costs incurred in developing or obtaining internal use software. The net carrying amount of capitalized software was $17.0 million and $13.9 million as of December 31, 2014 and 2013, respectively. Included in the “Land and land interests” caption above are certain leasehold interests in land within the Travel & Recreation Group for which the Company is considered to have perpetual use rights. The carrying amount of these leasehold interests was $9.1 million and $10.0 million at December 31, 2014 and 2013, respectively. These land interests are not subject to amortization. Depreciation expense was $28.1 million, $27.4 million and $30.0 million for 2014, 2013 and 2012, respectively. During 2014 and 2013, Viad recorded impairment charges of $0.9 million and $1.0 million at the Marketing & Events Group primarily related to the write off of certain internally developed software. These impairment losses are included in the consolidated statements of operations under the caption “Other impairment charges.” F-20 Note 7. Other Investments and Assets As of December 31 other investments and assets consisted of the following: (in thousands) Cash surrender value of life insurance Self-insured liability receivable Workers’ compensation insurance security deposits Other Total other investments and assets Note 8. Goodwill and Other Intangible Assets 2014 2013 20,866 7,728 4,250 7,830 40,674 $ $ 19,690 5,009 3,350 6,977 35,026 $ $ The changes in the carrying amount of goodwill were as follows: (in thousands) Balance at December 31, 2012 Goodwill impairment charge Business acquisitions Foreign currency translation adjustments Balance at December 31, 2013 Acquisition of Blitz Acquisition of the West Glacier Properties Acquisition of onPeak LLC Acquisition of Travel Planners, Inc. Acquisition of N200 Foreign currency translation adjustments Balance at December 31, 2014 $ $ Marketing & Events U.S. Marketing & Events International Travel & Recreation Group 62,686 — — — 62,686 — — 27,406 20,526 — — 110,618 $ $ 23,054 — 158 (601) 22,611 13,504 — — — 8,563 (2,457) 42,221 $ $ 52,080 (4,461) — (3,373) 44,246 — 1,268 — — — (4,156) 41,358 $ $ Total 137,820 (4,461) 158 (3,974) 129,543 13,504 1,268 27,406 20,526 8,563 (6,613) 194,197 The following table summarizes goodwill by reporting unit and segment as of December 31: (in thousands) Marketing & Events Group: Marketing & Events U.S. Marketing & Events International: GES United Kingdom GES Canada Total Marketing & Events Group Travel & Recreation Group: Brewster Alaska Denali Travel Glacier Park Total Travel & Recreation Group Total Goodwill 2014 2013 $ 110,618 $ 62,686 34,396 7,825 152,839 36,906 3,184 1,268 41,358 194,197 $ 14,049 8,562 85,297 41,062 3,184 — 44,246 129,543 $ Goodwill is reviewed for impairment annually in the fourth quarter, or more frequently if impairment indicators arise. Goodwill is required to be tested for impairment between the annual tests if an event occurs or F-21 circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying value. For impairment testing purposes, the goodwill related to the Marketing & Events U.S. segment is assigned to and tested at the operating segment level. Furthermore, the goodwill related to the Marketing & Events International segment is assigned to and tested based on the segment’s geographical operations. For the Marketing & Events International segment the reporting units are GES United Kingdom and GES Canada. Brewster, Glacier Park and Alaska Denali Travel are considered reporting units for goodwill impairment testing purposes within the Travel & Recreation Group. As a result of the Company’s most recent impairment analysis performed as of October 31, 2014, the excess of the estimated fair value over the carrying value (expressed as a percentage of the carrying amounts) under step one of the impairment test was 142 percent, 48 percent and 52 percent for each of the Marketing & Events Group reporting units in the United States, the United Kingdom and Canada, respectively. For the Brewster, Glacier Park and Alaska Denali Travel reporting units, the excess of the estimated fair value over the carrying value was 167 percent, 16 percent and 14 percent, respectively, as of the most recent impairment test. As of December 31, 2014, Viad had cumulative goodwill impairment charges of $229.7 million since the adoption of the goodwill impairment testing provisions of ASC Topic 350. A summary of other intangible assets as of December 31, 2014 is presented below: (in thousands) Amortized intangible assets: Customer contracts and relationships Other Total amortized intangible assets Unamortized intangible assets: Business licenses Total Gross Carrying Value Accumulated Amortization Net Carrying Value $ $ 41,624 4,576 46,200 460 46,660 $ $ (2,961) $ (732) (3,693) — (3,693) $ 38,663 3,844 42,507 460 42,967 A summary of other intangible assets as of December 31, 2013 is presented below: (in thousands) Amortized intangible assets: Customer contracts and relationships Other Total amortized intangible assets Unamortized intangible assets: Business licenses Total Gross Carrying Value Accumulated Amortization Net Carrying Value $ $ 5,537 1,280 6,817 460 7,277 $ $ (2,521) $ (276) (2,797) — (2,797) $ 3,016 1,004 4,020 460 4,480 F-22 Intangible asset amortization expense for 2014, 2013 and 2012 was $2.7 million, $1.3 million and $0.7 million, respectively. The weighted-average amortization period of customer contracts and relationships and other amortizable intangible assets is approximately 9.0 years and 3.8 years, respectively. Estimated amortization expense related to amortized intangible assets for future years is expected to be as follows: (in thousands) 2015 2016 2017 2018 2019 Thereafter Note 9. Other Current Liabilities As of December 31 other current liabilities consisted of the following: (in thousands) Continuing operations: Self-insured liability Accrued sales and use taxes Accrued employee benefit costs Accrued dividends Accrued foreign income taxes Accrued professional fees Accrued restructuring Other Total continuing operations Discontinued operations: Self-insured liability Environmental remediation liabilities Other Total discontinued operations Total other current liabilities $ $ $ $ $ $ $ $ 7,585 6,765 5,915 4,942 4,546 12,754 2013 7,603 1,609 2,751 2,192 565 1,832 3,877 7,741 28,170 469 353 177 999 29,169 2014 6,297 3,624 3,215 2,107 2,370 1,228 1,154 6,861 26,856 173 350 408 931 27,787 $ $ F-23 Note 10. Other Deferred Liabilities As of December 31 other deferred items and liabilities consisted of the following: (in thousands) Continuing operations: Self-insured liability Self-insured excess liability Accrued compensation Foreign deferred tax liability Accrued restructuring Other Total continuing operations Discontinued operations: Environmental remediation liabilities Self-insured liability Accrued income taxes Other Total discontinued operations Total other deferred items and liabilities Note 11. Debt 2014 2013 $ $ 13,525 7,728 6,824 2,135 555 7,904 38,671 4,395 4,327 1,119 1,250 11,091 49,762 $ $ 12,307 5,009 8,349 1,989 1,919 7,552 37,125 4,666 4,489 1,085 1,254 11,494 48,619 Long-term debt as of December 31 was as follows: (in thousands, except interest rates) Revolving credit agreement, 2.4% (2014) and 2.2% (2013) weighted-average interest rate at December 31 Capital lease obligations, 6.0% (2014) and 6.9% (2013) weighted-average interest rate at December 31, due through 2018 Total debt Current portion Long-term debt and capital lease obligations 2014 2013 $ 139,500 $ 10,000 1,520 141,020 (27,856) 113,164 $ 1,668 11,668 (10,903) 765 $ Effective December 22, 2014, Viad entered into a $300 million Amended and Restated Credit Agreement (the “Credit Agreement”). The Credit Agreement amends and replaces in its entirety the Company’s $180 million revolving credit facility under the Amended and Restated Credit Agreement dated as of May 18, 2011. The Credit Agreement provides for a senior credit facility in the aggregate amount of $300 million, which consists of a $175 million revolving credit facility (the “Revolving Credit Facility”) and a $125 million term loan (the “Term Loan”). Loans under the Credit Agreement have a maturity date of December 22, 2019, and proceeds from the loans made under the Credit Agreement were used to refinance certain outstanding debt of the Company and will be used for the Company’s general corporate purposes in the ordinary course of its business. Under the Credit Agreement, the Revolving Credit Facility and/or the Term Loan may be increased up to an additional $100 million under certain circumstances. If such circumstances are met, the Company may obtain the additional borrowings under the Revolving Credit Facility, the Term Loan, or a combination of the two facilities. The Revolving Credit Facility has a $40 million sublimit for letters of credit. Borrowings and letters of credit can be denominated in U.S. dollars, Euros, Canadian dollars or British pounds. Viad’s lenders have a first perfected security interest in all of the personal property of Viad, GES and GES Event Intelligence Services, Inc., including 65 percent of the capital stock of top-tier foreign subsidiaries. Financial F-24 covenants include a fixed charge coverage ratio of not less than 1.75 to 1.00, with a step-up to 2.00 to 1.00 for the fiscal quarter ending June 30, 2016. Viad must maintain a leverage ratio of not greater than 3.00 to 1.00, with a step-down to 2.75 to 1.00 for the fiscal quarter ending March 31, 2016 and a step-down to 2.50 to 1.00 for the fiscal quarter ending March 31, 2017. As of December 31, 2014, the fixed charge coverage ratio was 2.61 to 1.00, and the leverage ratio was 1.73 to 1.00. The terms of the Credit Agreement allow Viad to pay dividends or purchase the Company’s common stock up to $20 million in the aggregate in any calendar year, with additional dividends, share repurchases or distributions of stock permitted if the Company’s leverage ratio is less than or equal to 2.00 to 1.00, and the Liquidity Amount (defined as cash in the U.S. and Canada plus available revolver borrowings on a pro forma basis) is not less than $100 million, and no default or unmatured default, as defined in the Credit Agreement, exists. Significant other covenants include limitations on investments, additional indebtedness, sales/ leases of assets, acquisitions, consolidations or mergers and liens on property. As of December 31, 2014, Viad was in compliance with all covenants. As of December 31, 2014, Viad’s total debt of $141.0 million consisted of outstanding borrowings under the Term Loan and Revolving Credit Facility of $125 million and $14.5 million, respectively, and capital lease obligations of $1.5 million. As of December 31, 2014, Viad had $159.4 million of capacity remaining under its Credit Facility reflecting outstanding letters of credit of $1.1 million and the outstanding balance under the Revolving Credit Facility of $14.5 million. Borrowings under the Revolving Credit Facility (of which GES and GES Event Intelligence Services, Inc. are guarantors) are indexed to the prime rate or the London Interbank Offered Rate, plus appropriate spreads tied to Viad’s leverage ratio. Commitment fees and letters of credit fees are also tied to Viad’s leverage ratio. The fees on the unused portion of the Credit Facility are currently 0.35 percent annually. As of December 31, 2014, Viad had certain obligations under guarantees to third parties on behalf of its subsidiaries. These guarantees are not subject to liability recognition in the consolidated financial statements and relate to leased facilities entered into by the Company’s subsidiary operations. The Company would generally be required to make payments to the respective third parties under these guarantees in the event that the related subsidiary could not meet its own payment obligations. The maximum potential amount of future payments that Viad would be required to make under all guarantees existing as of December 31, 2014 would be $5.9 million. These guarantees relate to leased facilities and expire through October 2017. There are no recourse provisions that would enable Viad to recover from third parties any payments made under the guarantees. Furthermore, there are no collateral or similar arrangements whereby Viad could recover payments. Aggregate annual maturities of long-term debt and capital lease obligations as of December 31, 2014 are as follows: (in thousands) 2015 2016 2017 2018 2019 Total Less: Amount representing interest Present value of minimum lease payments Revolving Credit Agreement Capital Lease Obligations $ $ 27,000 18,750 18,750 18,750 56,250 139,500 $ $ 937 507 211 3 — 1,658 (138) 1,520 The gross amount of assets recorded under capital leases as of December 31, 2014 was $3.5 million and accumulated amortization was $2.1 million. As of December 31, 2013, the gross amount of assets recorded under capital leases and accumulated amortization was $3.9 million and $2.1 million, respectively. The amortization charges related to assets recorded under capital leases are included in depreciation expense. Refer to Note 6, Property and Equipment. F-25 The weighted-average interest rate on total debt was 4.0 percent, 4.2 percent and 8.5 percent for 2014, 2013 and 2012, respectively. The estimated fair value of total debt was $123.0 million and $11.5 million as of December 31, 2014 and 2013, respectively. The fair value of debt was estimated by discounting the future cash flows using rates currently available for debt of similar terms and maturity. Note 12. Fair Value Measurements The fair value of an asset or liability is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The fair value guidance requires an entity to maximize the use of quoted prices and other observable inputs and minimize the use of unobservable inputs when measuring fair value, and also establishes a fair value hierarchy which prioritizes the inputs to valuation techniques used to measure fair value as follows: Level 1 - Quoted prices in active markets for identical assets or liabilities. Level 2 - Observable inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly. Level 3 - Unobservable inputs to the valuation methodology that are significant to the measurement of fair value. Viad measures its money market mutual funds and certain other mutual fund investments at fair value on a recurring basis using Level 1 inputs. The fair value information related to these assets is summarized in the following tables: (in thousands) Assets: Money market funds Other mutual funds Total assets at fair value on a recurring basis Liabilities: Earnout contingent consideration liability Total liabilities at fair value on a recurring basis $ Fair Value Measurements at Reporting Date Using Quoted Prices in Active Markets (Level 1) Significant Other Observable Inputs (Level 2) Significant Unobserved Inputs (Level 3) December 31, 2014 $ $ 8,518 2,536 11,054 $ $ 8,518 2,536 11,054 $ $ — $ — — $ — — — (1,210) (1,210) $ — — $ — — $ (1,210) (1,210) (in thousands) Assets: Money market funds Other mutual funds Total assets at fair value on a recurring basis Fair Value Measurements at Reporting Date Using Quoted Prices in Active Markets (Level 1) Significant Other Observable Inputs (Level 2) Significant Unobserved Inputs (Level 3) December 31, 2013 $ $ 118 2,023 2,141 $ $ 118 2,023 2,141 $ $ — $ — — $ — — — As of December 31, 2014 and 2013, Viad had investments in money market mutual funds of $8.5 million and $0.1 million, respectively, which are included in the consolidated balance sheets under the caption “Cash and cash equivalents.” These investments are classified as available-for-sale and were recorded at fair value. There have been no realized or unrealized gains or losses related to these investments and the Company has not experienced any redemption restrictions with respect to any of the money market mutual funds. F-26 As of December 31, 2014 and 2013, Viad had investments in other mutual funds of $2.5 million and $2.0 million, respectively, which are classified in the consolidated balance sheets under the caption “Other investments and assets.” These investments were classified as available-for-sale and were recorded at fair value. As of December 31, 2014 and 2013, there were unrealized gains of $0.8 million ($0.5 million after-tax) and $0.7 million ($0.4 million after-tax), respectively, which were included in the consolidated balance sheets under the caption “Accumulated other comprehensive income (loss).” The fair value measurement of the earn-out contingent consideration obligation relates to the acquisition of N200 in November, and is included in accrued liabilities in the consolidated balance sheets. The fair value measurement is based upon significant inputs not observable in the market. Changes in the value of the obligation are recorded as income or expense in our consolidated statements of income. We estimated the original fair value of the contingent consideration as the present value of the expected contingent payment, determined using the weighted probabilities of the possible payments. We are required to reassess the fair value of the contingent payments on a contingent basis. Significant increases (decreases) in any of those probabilities in isolation may result in a higher (lower) fair value measurement. The significant inputs used in these estimates include numerous possible scenarios for the payments based on the contractual terms of the contingent consideration, for which probabilities are assigned to each scenario, which are then discounted using an appropriate discount rate commensurate with the individual risk analysis of the respective liabilities. Although we believe our assumptions are reasonable, different assumptions or changes in the future may result in different estimated amounts. The contingent payment, if any, will be paid during the third quarter of 2015. A one percentage point change in the discount rates used would not have significantly impacted the current liability as of December 31, 2014. The carrying values of cash and cash equivalents, receivables and accounts payable approximate fair value due to the short-term maturities of these instruments. The estimated fair value of debt obligations is disclosed in Note 11, Debt. Note 13. Income Per Share The following are the components of basic and diluted income per share as of December 31: (in thousands, except per share data) Net income attributable to Viad (diluted) Less: Allocation to non-vested shares Net income allocated to Viad common stockholders (basic) Basic weighted-average outstanding common shares Additional dilutive shares related to share-based compensation Diluted weighted-average outstanding shares $ $ 2014 2013 2012 $ $ 52,354 (970) 51,384 19,804 329 20,133 $ $ 21,555 (485) 21,070 19,850 415 20,265 5,897 (157) 5,740 19,701 304 20,005 Income per share: Basic income attributable to Viad common stockholders Diluted income attributable to Viad common stockholders(1) (1) Diluted income per share amount cannot exceed basic income per share. $ $ 2.59 2.59 $ $ 1.06 1.06 $ $ 0.29 0.29 Options to purchase 26,000, 47,000 and 110,000 shares of common stock were outstanding during 2014, 2013 and 2012, respectively, but were not included in the computation of dilutive shares outstanding because the effect would be anti-dilutive. Additionally, 329,000, 415,000 and 304,000 share-based compensation awards were considered dilutive and included in the computation of diluted income per share in 2014, 2013 and 2012, respectively. Note 14. Employee Stock Ownership Feature of 401(k) Plan Viad has historically funded its matching contributions to employees’ 401(k) accounts through the Company’s ESOP portion of the Viad Corp Capital Accumulation Plan (the “401(k) Plan”). During 2014, the Company depleted F-27 these shares and matching contributions are now funded from shares of Viad common stock held in treasury. All eligible employees of Viad and its participating affiliates, other than certain employees covered by collective- bargaining agreements that do not expressly provide for participation of such employees in an employee stock ownership plan, may participate in the employee stock ownership feature within the 401(k) Plan. In 1989, the ESOP borrowed $40.0 million (guaranteed by Viad) to purchase treasury shares from the Company. In 2004, Viad borrowed $12.2 million under its revolving credit agreement to pay in full the outstanding ESOP loan and obtain release of Viad from its guarantee of the loan. In connection with the loan payoff, the ESOP entered into a $12.4 million loan with Viad maturing in June 2009 calling for minimum quarterly principal payments of $250,000 plus interest. The same amount, representing unearned employee benefits, was recorded as a reduction of stockholders’ equity. In 2007, the loan agreement between the ESOP and Viad was extended to December 31, 2016. As of December 31, 2014, the Company has fully paid off the ESOP loan. For prior years, the loan liability is included in the consolidated balance sheets under the caption “Unearned employee benefits and other.” The liability was reduced as the ESOP made principal payments on the borrowing, and the amount offsetting stockholders’ equity was reduced as stock was allocated to employees and benefits were charged to expense. The 401(k) Plan repaid the loan using Viad contributions and dividends received on the unallocated Viad shares held by the 401(k) Plan. Information regarding ESOP transactions is as follows: (in thousands) Amounts paid by ESOP for: Debt repayment Interest Amounts received from Viad as: Contributions Dividends 2014 2013 2012 $ 44 — 44 — $ $ 1,280 1 1,202 79 1,647 5 1,604 48 Shares were released for allocation to participants based upon the ratio of the current year’s principal and interest payments to the sum of the total principal and interest payments expected over the remaining life of the loan. Viad recorded expense of less than $0.1 million in 2014, and $1.3 million and $1.7 million in 2013 and 2012, respectively. There were no unallocated shares held by the 401(k) Plan as of December 31, 2014 and unallocated shares held by the 401(k) Plan totaled 4,361 as of December 31, 2013. In January 2014, the 4,361 shares remaining in the ESOP as of December 31, 2013 were fully exhausted. Matching contributions on employee deferrals for the remainder of 2014 were made from shares held in treasury. Shares allocated during 2013 totaled 126,216. Note 15. Preferred Stock Purchase Rights Viad has authorized five million and two million shares of Preferred Stock and Junior Participating Preferred Stock, respectively, none of which was outstanding on December 31, 2014. On February 28, 2013, Viad’s shareholder rights plan (the “Rights Agreement”), as adjusted in connection with Viad’s one-for-four reverse stock split on July 1, 2004, and as amended on February 28, 2012, terminated on its own terms and the Preferred Stock Purchase Rights issued pursuant to the Rights Agreement expired. F-28 Note 16. Accumulated Other Comprehensive Income Changes in accumulated other comprehensive income (“AOCI”) by component were as follows: (in thousands) Balance at December 31, 2012 Other comprehensive income before reclassifications Amounts reclassified from AOCI, net of tax Net other comprehensive income (loss) Balance at December 31, 2013 Other comprehensive income before reclassifications Amounts reclassified from AOCI, net of tax Net other comprehensive income (loss) Balance at December 31, 2014 $ $ $ Unrealized Gains on Investments Cumulative Foreign Currency Translation Adjustments Unrecognized Net Actuarial Loss and Service Credit Accumulated Other Comprehensive Income 275 $ 42,158 $ (14,968) $ 27,465 215 (61) 154 429 98 (56) 42 $ 471 $ (11,311) — (11,311) 30,847 (18,432) — (18,432) 12,415 $ $ 3,421 288 3,709 (11,259) $ — (2,021) (2,021) (13,280) $ (7,675) 227 (7,448) 20,017 (18,334) (2,077) (20,411) (394) The following table presents information about reclassification adjustments out of AOCI as of December 31: (in thousands) Unrealized gains on investments Tax effect Recognized net actuarial loss Amortization of prior service credit Tax effect Note 17. Income Taxes 2014 2013 90 (34) 56 $ $ 99 (38) 61 (3,821) $ (1,349) 565 1,235 (2,021) $ 902 159 (288) $ $ $ $ Affected Line Item in the Statement Where Net Income is Presented Interest income Income taxes Income taxes Earnings before income taxes from continuing operations consist of the following for the years ended December 31: (in thousands) Foreign United States Income from continuing operations before income taxes $ $ 2014 2013 2012 33,349 7,938 41,287 $ $ 25,010 2,620 27,630 $ $ 29,645 (6,514) 23,131 F-29 Significant components of the income tax provision from continuing operations are as follows: 2014 2013 2012 The Company is subject to income tax in jurisdictions in which it operates. A reconciliation of the statutory federal income tax rate to the effective tax rate of the Company for the years 2012 - 2014 is as follows: 2014 2013 2012 $ 14,450 35.0 % $ 9,670 35.0 % $ 8,096 35.0 % (in thousands) Current: United States: Federal State Foreign Total current Deferred: United States: Federal State Foreign Total deferred Income tax expense (in thousands) Computed income tax expense at statutory federal income tax rate of 35% State income taxes, net of federal provision Foreign tax rate differentials U.S. tax on foreign earnings (net of foreign tax credits) Change in valuation allowance Proceeds from life insurance Return to provision and other adjustments Other, net Income tax expense $ — $ 16 9,824 9,840 (9,486) (125) (120) (9,731) 109 $ (3,308) $ (286) 9,606 6,012 2,007 651 (360) 2,298 $ 8,310 $ (1,537) 2,189 7,652 8,304 11,127 40 107 11,274 19,578 2.0 % (8.8)% (2.6)% 61.5 % (2.0)% (1.6)% 1.1 % 84.6 % 227 (1,262) 0.5 % (3.1)% (2,168) (5.3)% (11,650) (28.2)% (133) (1,401) 2,046 109 $ (0.3)% (3.4)% 5.0 % 345 77 (1,831) (2,184) (196) 1,664 765 1.2 % 0.3 % (6.6)% (7.9)% (0.7)% 6.0 % 2.8 % 470 (2,031) (595) 14,220 (472) (371) 261 0.2 % $ 8,310 30.1 % $ 19,578 F-30 The components of deferred income tax assets and liabilities included in the consolidated balance sheets as of December 31 are as follows: (in thousands) Deferred tax assets: Tax credit carryforwards Pension, compensation and other employee benefits Provisions for losses Net operating loss carryforward State income taxes Other deferred income tax assets Total deferred tax assets Valuation allowance Foreign deferred tax assets included above Net deferred tax assets Deferred tax liabilities: Property and equipment Deferred tax related to life insurance Goodwill and other intangible assets Unremitted foreign earnings Other deferred income tax liabilities Total deferred tax liabilities Foreign deferred tax liabilities included above United States deferred tax assets 2014 2013 $ $ 21,783 23,501 12,127 4,886 2,979 3,927 69,203 (3,781) (1,536) 63,886 (5,856) (4,962) (2,705) — (1,452) (14,975) 3,671 52,582 $ $ 26,945 23,835 13,674 4,794 2,170 5,552 76,970 (12,393) (1,713) 62,864 (7,861) (4,842) (959) (398) (393) (14,453) 1,989 50,400 The Company uses significant judgment in forming conclusions regarding the recoverability of its deferred tax assets and evaluates all available positive and negative evidence to determine if it is more-likely-than-not that the deferred tax assets will be realized. To the extent recovery does not appear likely, a valuation allowance must be recorded. As of December 31, 2014 and 2013, Viad had gross deferred tax assets of $69.2 million and $77.0 million, respectively. These deferred tax assets reflect the expected future tax benefits to be realized upon reversal of deductible temporary differences, and the utilization of net operating loss and tax credit carryforwards. During the year ended 2014, the Company determined it was more likely than not based upon all positive and negative evidence that its foreign tax credits would be fully utilized before expiration. Accordingly, a $11.4 million valuation allowance was released. At the end of 2014, the Company has $12.7 million in foreign tax credit carryforwards that are subject to a 10-year carryforward period and will begin to expire in 2020. As of December 31, 2014 and 2013, Viad had gross federal, state and foreign net operating loss carryforwards of $75.8 million and $96.0 million, respectively, for which the Company had deferred tax assets of $4.9 million and $4.8 million. The state and foreign net operating loss carryforwards expire on various dates from 2015 through 2034. During 2014, the Company decreased its valuation allowance related to state net operating loss carryforwards by $0.6 million. As of December 31, 2014 and 2013, Viad had a valuation allowance of $3.8 million and $1.5 million, respectively, related to state and foreign deferred tax assets. As of December 31, 2014, Viad had tax credit carryforwards related to alternative minimum tax of $8.8 million that may be carried forward indefinitely. Additionally, Viad had foreign tax credit carryforwards of $12.7 million, of which $4.7 million expire in 2020, $5.5 million expire in 2021, $0.6 million expire in 2022 and $1.9 million expire in 2023. F-31 While management believes that the deferred tax assets, net of existing valuation allowances will be utilized in future periods, there are inherent uncertainties regarding the ultimate realization of these assets. It is possible that the relative weight of positive and negative evidence regarding the realization of deferred tax assets may change, which could result in a material increase or decrease in the Company’s valuation allowance. Such a change could result in a material increase or decrease to income tax expense in the period the assessment was made. Viad has not recorded deferred taxes on certain historical unremitted earnings of its Canadian subsidiaries as management intends to reinvest those earnings in its Canadian operations. As of December 31, 2014, the incremental unrecognized tax liability (net of estimated foreign tax credits) related to those undistributed earnings was approximately $350,000. To the extent that circumstances change and it becomes apparent that some or all of those undistributed earnings will be remitted to the U.S., Viad would accrue income taxes attributable to such remittance. Viad exercises judgment in determining its income tax provision when the ultimate tax determination is uncertain. Viad classifies liabilities associated with uncertain tax positions as non-current liabilities in its consolidated balance sheets unless they are expected to be paid within the next year. As of December 31, 2014 and 2013, the Company had liabilities associated with uncertain tax positions (including interest and penalties) of $2.4 million and $1.8 million, respectively, which were classified as non-current liabilities. As of December 31, 2014, the Company recognized a net increase in the liability for uncertain tax positions for continuing operations of approximately $0.2 million. As of December 31, 2014, Viad had accrued interest and penalties related to uncertain tax positions for continuing operations of $0.1 million which are classified as a component of income tax expense. The tax expense impact of the uncertain tax positions was $0.4 million due to tax credit carryforwards that were available to offset the expense. The Company expects that positions approximating $0.3 million will be resolved or settled during 2015. The Company had accrued liabilities for uncertain tax positions for discontinued operations of $0.6 million as of December 31, 2014 and 2013. In addition, as of both December 31, 2014 and 2013, Viad had accrued interest and penalties related to uncertain tax positions for discontinued operations of $0.5 million. Future tax resolutions or settlements that may occur related to these uncertain tax positions would be recorded through discontinued operations (net of federal tax effect, if applicable). The Company does not expect a material amount of uncertain tax positions to be resolved or settled within the next twelve months. A reconciliation of the liabilities associated with uncertain tax positions (excluding interest and penalties) is as follows: (in thousands) Balance, December 31, 2011 Net additions and reductions Balance at December 31, 2012 Additions for tax positions taken in prior years Balance at December 31, 2013 Additions for tax positions taken in prior years Reductions for lapse of applicable statutes Balance at December 31, 2014 Continuing Operations Discontinued Operations Total $ $ — $ — — 736 736 1,019 (472) 1,283 $ 636 — 636 — 636 — — 636 $ $ 636 — 636 736 1,372 1,019 (472) 1,919 Viad is subject to regular and recurring audits by taxing authorities in jurisdictions in which the Company currently operates or has operated in the past. This includes the United States, Canada, United Kingdom, Germany, and the Netherlands. Viad’s 2008 through 2014 U.S. federal tax years and various state tax years from 2010 through 2014 remain subject to income tax examinations by tax authorities. The 2006 Federal tax year remains subject to examination F-32 Viad’s 2008 through 2014 U.S. federal tax years and various state tax years from 2010 through 2014 remain subject to income tax examinations by tax authorities. The 2006 Federal tax year remains subject to examination due to a federal net operating loss carryback claim. Tax years 2011 through 2014 remain subject to examination by various foreign taxing jurisdictions. Note 18. Pension and Postretirement Benefits Domestic Plans. Viad has trusteed, frozen defined benefit pension plans that cover certain employees which are funded by the Company. Viad also maintains certain unfunded defined benefit pension plans which provide supplemental benefits to select management employees. These plans use traditional defined benefit formulas based on years of service and final average compensation. Funding policies provide that payments to defined benefit pension trusts shall be at least equal to the minimum funding required by applicable regulations. Viad also has certain defined benefit postretirement plans that provide medical and life insurance for certain eligible employees, retirees and dependents. The related postretirement benefit liabilities are recognized over the period that services are provided by employees. In addition, Viad retained the obligations for these benefits for retirees of certain sold businesses. While the plans have no funding requirements, Viad may fund the plans. The components of net periodic benefit cost and other amounts recognized in other comprehensive income of Viad’s pension plans included the following as of December 31: (in thousands) Net periodic benefit cost: Service cost Interest cost Expected return on plan assets Recognized net actuarial loss Net periodic benefit cost Other changes in plan assets and benefit obligations recognized in other comprehensive income: Net actuarial loss (gain) Reversal of amortization item: Net actuarial loss Total recognized in other comprehensive income (loss) Total recognized in net periodic benefit cost and other comprehensive income (loss) 2014 2013 2012 $ $ 87 1,079 (436) 407 1,137 $ 66 1,030 (400) 583 1,279 104 1,150 (406) 491 1,339 3,418 (2,565) 1,942 (407) 3,011 (583) (3,148) (491) 1,451 $ 4,148 $ (1,869) $ 2,790 F-33 The components of net periodic benefit cost and other amounts recognized in other comprehensive income of Viad’s postretirement benefit plans included the following: (in thousands) Net periodic benefit cost: Service cost Interest cost Expected return on plan assets Amortization of prior service credit Recognized net actuarial loss Net periodic benefit cost Other changes in plan assets and benefit obligations recognized in other comprehensive income: Net actuarial loss (gain) Prior service credit Reversal of amortization item: Net actuarial loss Prior service credit Total recognized in other comprehensive income (loss) Total recognized in net periodic benefit cost and other comprehensive income (loss) 2014 2013 2012 $ $ 129 640 — (593) 166 342 $ 156 663 — (902) 518 435 1,045 (1,283) (166) 593 189 (1,496) (40) (518) 902 (1,152) 146 814 (74) (1,113) 547 320 224 — (547) 1,113 790 $ 531 $ (717) $ 1,110 The following table indicates the funded status of the plans as of December 31: (in thousands) Change in benefit obligation: Benefit obligation at beginning of year Service cost Interest cost Actuarial adjustments Plan amendments Benefits paid Benefit obligation at end of year Change in plan assets: Fair value of plan assets at beginning of year Actual return on plan assets Company contributions Benefits paid Fair value of plan assets at end of year Funded status at end of year Funded Plans Unfunded Plans Postretirement Benefit Plans 2014 2013 2014 2013 2014 2013 $ 13,435 — 644 2,700 — (767) 16,012 $ 15,348 — 608 (1,530) — (991) 13,435 $ 10,536 87 435 649 — (580) 11,127 $ 11,570 66 422 (856) — (666) 10,536 $ 16,919 129 640 1,011 (1,283) (1,181) 16,235 $ 18,701 156 663 (1,631) (40) (930) 16,919 10,872 364 729 (767) 10,624 580 659 (991) — — 580 (580) — — 666 (666) 520 (34) 695 (1,181) 1,397 (135) 188 (930) 11,198 520 $ (4,814) $ (2,563) $ (11,127) $ (10,536) $ (16,235) $ (16,399) 10,872 — — — F-34 The net amounts recognized in Viad’s consolidated balance sheets under the caption “Pension and postretirement benefits” as of December 31 were as follows: Funded Plans Unfunded Plans Postretirement Benefit Plans (in thousands) Other current liabilities Non-current liabilities Net amount recognized 2014 2013 2014 2013 2014 2013 $ $ — $ — $ 4,814 4,814 $ 2,563 2,563 $ 635 10,492 11,127 $ $ 713 9,823 10,536 $ $ 1,094 15,141 16,235 $ $ 928 15,471 16,399 Amounts recognized in accumulated other comprehensive income as of December 31, 2014 consisted of: (in thousands) Net actuarial loss Prior service credit Subtotal Less tax effect Total Funded Plans Unfunded Plans Postretirement Benefit Plans Total $ $ 9,442 — 9,442 (3,581) 5,861 $ $ 4,020 — 4,020 (1,525) 2,495 $ $ 5,571 (2,729) 2,842 (1,078) 1,764 $ $ 19,033 (2,729) 16,304 (6,184) 10,120 Amounts recognized in accumulated other comprehensive income as of December 31, 2013 consisted of: (in thousands) Net actuarial loss Prior service credit Subtotal Less tax effect Total Funded Plans Unfunded Plans Postretirement Benefit Plans Total $ $ 6,972 — 6,972 (2,644) 4,328 $ $ 3,480 — 3,480 (1,320) 2,160 $ $ 4,692 (2,038) 2,654 (1,006) 1,648 $ $ 15,144 (2,038) 13,106 (4,970) 8,136 The estimated net actuarial loss for the postretirement benefit plans that is expected to be amortized from accumulated other comprehensive income into net periodic benefit cost in 2015 is approximately $0.5 million. The estimated prior service credit for the postretirement benefit plans that is expected to be amortized from accumulated other comprehensive income into net periodic benefit credit in 2015 is approximately $0.6 million. The fair value of the domestic plans’ assets by asset class was as follows: (in thousands) Domestic pension plans: Fixed income securities U.S. equity securities Cash Other Total Fair Value Measurements at December 31, 2014 Quoted Prices in Active Markets Total (Level 1) Significant Other Observable Inputs (Level 2) Significant Unobserved Inputs (Level 3) $ $ 6,534 3,855 552 257 11,198 $ $ 6,534 3,855 552 — 10,941 $ $ — $ — — 257 257 $ — — — — — F-35 (in thousands) Domestic pension plans: Fixed income securities U.S. equity securities Cash Other Total Postretirement benefit plans: Fixed income securities U.S. equity securities Cash Total Fair Value Measurements at December 31, 2013 Quoted Prices in Active Markets Total (Level 1) Significant Other Observable Inputs (Level 2) Significant Unobserved Inputs (Level 3) $ $ $ $ 5,966 4,542 147 217 10,872 407 109 4 520 $ $ $ $ 5,966 4,542 147 — 10,655 407 109 4 520 $ $ $ $ — $ — — 217 217 $ — $ — — — $ — — — — — — — — — The Viad Corp Medical Plan maintained a trust account for plan assets invested in various securities. In June 2014, the trust account was closed after all plan assets were liquidated to reimburse Viad Corp for net postretirement medical claims paid. Viad employs a total return investment approach whereby a mix of equities and fixed income securities is used to maximize the long-term return of plan assets for a prudent level of risk. Risk tolerance is established through careful consideration of plan liabilities, plan funded status, and corporate financial condition. The investment portfolio contains a diversified blend of equity and fixed income securities. Furthermore, equity securities are diversified across U.S. and non-U.S. stocks, as well as growth and value. Investment risk is measured and monitored on an ongoing basis through quarterly investment portfolio reviews and annual liability measurements. Viad utilizes a building-block approach in determining the long-term expected rate of return on plan assets. Historical markets are studied and long-term historical relationships between equity securities and fixed income securities are preserved consistent with the widely accepted capital market principle that assets with higher volatility generate a greater return over the long run. Current market factors such as inflation and interest rates are evaluated before long-term capital market assumptions are determined. The long-term portfolio return also considers diversification and rebalancing. Peer data and historical returns are reviewed relative to Viad’s assumed rates for reasonableness and appropriateness. The following pension and postretirement benefit payments, which reflect expected future service, as appropriate, are expected to be paid: (in thousands) 2015 2016 2017 2018 2019 2020-2024 $ Funded Plans Unfunded Plans Postretirement Benefit Plans $ 872 845 888 908 889 5,046 $ 647 745 781 802 812 3,869 1,116 1,159 1,175 1,185 1,161 5,441 F-36 Foreign Pension Plans. Certain of Viad’s foreign operations also maintain trusteed defined benefit pension plans covering certain employees which are funded by the companies, and unfunded defined benefit pension plans providing supplemental benefits to select management employees. These plans use traditional defined benefit formulas based on years of service and final average compensation. Funding policies provide that payments to defined benefit pension trusts shall be at least equal to the minimum funding required by applicable regulations. The components of net periodic benefit cost and other amounts recognized in other comprehensive income included the following: (in thousands) Net periodic benefit cost: Service cost Interest cost Expected return on plan assets Recognized net actuarial loss Net periodic benefit cost Other changes in plan assets and benefit obligations recognized in other comprehensive income: Net actuarial loss (gain) Reversal of amortization of net actuarial loss Total recognized in other comprehensive income (loss) Total recognized in net periodic benefit cost and other comprehensive income (loss) 2014 2013 2012 $ $ 413 631 (640) 145 549 $ 534 702 (698) 248 786 361 145 506 (1,214) (248) (1,462) 491 737 (622) 201 807 958 (201) 757 $ 1,055 $ (676) $ 1,564 The following table represents the funded status of the plans as of December 31: (in thousands) Change in benefit obligation: Benefit obligation at beginning of year Service cost Interest cost Actuarial adjustments Benefits paid Translation adjustment Benefit obligation at end of year Change in plan assets: Fair value of plan assets at beginning of year Actual return on plan assets Company contributions Benefits paid Translation adjustment Fair value of plan assets at end of year Funded status at end of year Funded Plans Unfunded Plans 2014 2013 2014 2013 $ $ 11,460 413 507 1,042 (344) (1,062) 12,016 11,560 983 604 (344) (1,056) 11,747 $ (269) $ 15,387 534 582 (473) (3,644) (926) 11,460 12,997 1,148 1,892 (3,644) (833) 11,560 100 $ $ 2,911 — 124 234 (211) (302) 2,756 — 211 (211) — (2,756) $ $ 3,032 — 120 44 (219) (66) 2,911 — — 219 (219) — — (2,911) As of December 31, 2014 and 2013, the foreign funded plans had net liabilities of $0.3 million and net assets of $0.1 million, respectively. The unfunded plans had liabilities of $2.8 million and $2.9 million at December 31, 2014 and 2013, respectively. These amounts are each included in the consolidated balance sheets under the caption “Pension and postretirement benefits.” F-37 The net actuarial losses for the foreign funded plans as of December 31, 2014 and 2013 were $4.0 million ($3.1 million after-tax) and $3.8 million ($2.8 million after-tax), respectively. The net actuarial losses as of December 31, 2014 and 2013 for the foreign unfunded plans were $407,000 ($213,000 after-tax) and $367,000 ($275,000 after-tax), respectively. The fair value of the foreign pension plans’ assets by asset category were as follows: (in thousands) Assets: Canadian fixed income securities International equity securities U.S. equity securities Other Total (in thousands) Assets: Canadian fixed income securities International equity securities U.S. equity securities Other Total Fair Value Measurements at December 31, 2014 Quoted Prices in Active Markets (Level 1) Significant Other Observable Inputs (Level 2) Significant Unobserved Inputs (Level 3) Total 5,367 4,693 1,236 451 11,747 $ $ 5,367 4,273 1,236 451 11,327 $ $ — $ 420 — — 420 $ — — — — — Fair Value Measurements at December 31, 2013 Quoted Prices in Active Markets (Level 1) Significant Other Observable Inputs (Level 2) Significant Unobserved Inputs (Level 3) Total 5,174 4,781 1,269 336 11,560 $ $ 5,174 4,386 1,269 336 11,165 $ $ — $ 395 — — 395 $ — — — — — $ $ $ $ The following payments, which reflect expected future service, as appropriate, are expected to be paid: (in thousands) 2015 2016 2017 2018 2019 2020-2024 Funded Plans Unfunded Plans $ $ 357 431 434 456 517 3,055 187 187 186 186 186 918 F-38 Information for Pension Plans with an Accumulated Benefit Obligation in Excess of Plan Assets. The accumulated benefit obligations in excess of plan assets as of December 31 were as follows: (in thousands) Projected benefit obligation Accumulated benefit obligation Fair value of plan assets (in thousands) Projected benefit obligation Accumulated benefit obligation Fair value of plan assets Domestic Plans Funded Plans Unfunded Plans 2014 2013 2014 2013 $ 16,012 16,012 11,200 $ 13,435 13,435 10,872 $ 11,127 11,014 — 10,536 10,227 — Foreign Plans Funded Plans Unfunded Plans 2014 2013 2014 2013 $ 12,016 11,268 11,747 $ 11,460 10,823 11,560 $ 2,756 2,656 — 2,911 2,911 — $ $ Contributions. In aggregate for both the domestic and foreign plans, the Company anticipates contributing $1.4 million to the funded pension plans, $0.8 million to the unfunded pension plans and $1.1 million to the postretirement benefit plans in 2015. Weighted-Average Assumptions. Weighted-average assumptions used to determine benefit obligations as of December 31 were as follows: Domestic Plans Funded Plans Unfunded Plans Postretirement Benefit Plans Foreign Plans Discount rate Rate of compensation increase 2013 2014 2014 4.01% 4.89% 3.90% 4.60% 4.00% 4.65% 3.85% 4.67% 3.00% 3.00% 3.00% 3.00% N/A N/A N/A N/A 2014 2013 2013 2014 2013 Weighted-average assumptions used to determine net periodic benefit cost were as follows: Domestic Plans Funded Plans Unfunded Plans Postretirement Benefit Plans Foreign Plans Discount rate Expected return on plan assets Rate of compensation increase 2014 2013 2013 2014 4.90% 4.09% 4.60% 3.80% 4.65% 3.85% 4.67% 4.03% 0.00% 0.00% 5.69% 5.44% 4.15% 3.90% 3.00% 3.00% N/A N/A 3.00% 4.50% N/A N/A N/A N/A 2014 2013 2014 2013 The assumed health care cost trend rate used in measuring the December 31, 2014 accumulated postretirement benefit obligation was 7.5 percent, declining one-quarter percent each year to the ultimate rate of 5.0 percent by the year 2024 and remaining at that level thereafter. The assumed health care cost trend rate used in measuring the December 31, 2013 accumulated postretirement benefit obligation was 8.0 percent, declining one-half percent each year to the ultimate rate of 5.0 percent by the year 2019 and remaining at that level thereafter. A one-percentage-point increase in the assumed health care cost trend rate for each year would increase the accumulated postretirement benefit obligation as of December 31, 2014 by approximately $1.8 million and the total of service and interest cost components by approximately $0.1 million. A one-percentage-point decrease in the assumed health care cost trend rate for each year would decrease the accumulated postretirement benefit obligation as of December 31, 2014 by approximately $1.5 million and the total of service and interest cost components by approximately $0.1 million. F-39 Multi-employer Plans. Viad contributes to defined benefit pension plans under the terms of collective- bargaining agreements that cover its union-represented employees. The financial risks of participating in these multi-employer pension plans generally include the fact that assets contributed to the plan by one employer may be used to provide benefits to employees of other participating employers. Furthermore, if a participating employer ceases to contribute to the plan, the unfunded obligations of the plan may be borne by the remaining participating employers. In addition, if Viad were to discontinue its participation in some of its multi-employer pension plans, the Company may be required to pay those plans a withdrawal liability amount based on the underfunded status of the plan. Viad also contributes to defined contribution plans pursuant to its collective-bargaining agreements, which are generally not subject to the funding risks inherent in defined benefit pension plans. The overall level of Viad’s contributions to its multi-employer plans may significantly vary from year to year based on the demand for union-represented labor to support the Company’s operations. Viad does not have any minimum contribution requirements for future periods pursuant to its collective-bargaining agreements for individually significant multi- employer plans. Viad’s participation in multi-employer pension plans for 2014 is outlined in the following table. Unless otherwise noted, the most recent Pension Protection Act zone status available in 2014 and 2013 relates to the plan’s year end as of December 31, 2013 and 2012, respectively, and is based on information received from the plan. Among other factors, plans in the red zone are generally less than 65 percent funded, plans in the yellow zone are less than 80 percent funded, and plans in the green zone are at least 80 percent funded. The “FIP/RP Status Pending/ Implemented” column indicates plans for which a financial improvement plan or a rehabilitation plan is either pending or has been implemented. F-40 Pension Protection Act Zone Status Plan (in thousands) Pension Fund: EIN No. 2014 2013 FIP/RP Status Pending/ Implemented Viad Contributions 2014 2013 2012 Surcharge Paid Expiration Date of Collective- Bargaining Agreement(s) Western Conference of Teamsters Pension Plan 91-6145047 95-6376874 36-6130207 53-0181657 51-6030753 36-6044243 36-1416355 95-6042875 95-6392774 Southern California Local 831—Employer Pension Fund(1) Chicago Regional Council of Carpenters Pension Fund National Electrical Benefit Fund Electrical Contractors Assoc. Chicago Local Union 134, IBEW Joint Pension Trust of Chicago Plan #2 Central States, Southeast and Southwest Areas Pension Plan Machinery Movers Riggers & Mach Erect Local 136 Supplemental Retirement Plan(1), Southwest Carpenters Pension Trust Southern California IBEW-NECA Pension Fund All other funds(2) Total contributions to defined benefit plans Total contributions to other plans 1 1 1 1 2 1 1 1 1 Green Green Green Green Yellow Yellow Green Green No No Yes No $ 6,369 $ 5,524 $ 5,694 No 5/31/15 2,481 2,244 2,358 No 8/31/17 1,946 1,614 1,749 1,457 1,631 1,814 No No 5/31/18 6/16/15 Green Green No 1,081 957 108 No 6/3/17 Red Red Yes 1,018 836 874 No 7/31/15 Red Red Green Green Yes No 993 885 430 812 930 944 No No 6/30/19 6/30/15 Yellow Yellow Yes 768 4,097 184 2,592 62 No continuous 2,468 21,095 16,824 17,001 2,057 3,489 3,668 Total contributions to multi-employer plans (1) The Company contributed more than 5 percent of total plan contributions for the 2013 and 2012 plan years based $ 20,313 $ 23,152 $ 20,669 on the plans’ Form 5500s. (2) Represents participation in 41 pension funds during 2014. Other Employee Benefits. Costs of the 401(k) Plan and other benefit plans totaled less than $0.1 million for 2014, and $1.3 million and $1.7 million in 2013 and 2012, respectively. Note 19. Restructuring Charges Marketing & Events Group Consolidation Beginning in 2009, Viad commenced certain restructuring actions designed to reduce the Company’s cost structure primarily within the Marketing & Events U.S. segment, and to a lesser extent in the Marketing & Events International segment. The Company implemented a strategic reorganization plan in order to consolidate the separate business units within the Marketing & Events U.S. segment. The Company also consolidated facilities and streamlined its operations in the United Kingdom and Germany. As a result, the Company recorded restructuring charges in 2014, 2013 and 2012, primarily consisting of severance and related benefits as a result of workforce reductions and charges related to the consolidation and downsizing of facilities representing the remaining operating lease obligations (net of estimated sublease income) and related costs. F-41 Other Restructurings The Company has recorded restructuring charges in connection with the consolidation of certain support functions at its corporate headquarters, and certain reorganization activities within the Travel & Recreation Group. These charges primarily consist of severance and related benefits due to headcount reductions. The table below represents a reconciliation of beginning and ending liability balances by major restructuring activity: (in thousands) Balance at December 31, 2011 Restructuring charges Cash payments Adjustment to liability Foreign currency translation adjustment Balance at December 31, 2012 Restructuring charges (recoveries) Cash payments Adjustment to liability Balance at December 31, 2013 Restructuring charges (recoveries) Cash payments Adjustment to liability Balance at December 31, 2014 Marketing & Events Group Consolidation Other Restructurings Severance & Employee Benefits Facilities Severance & Employee Benefits Facilities Total $ 831 $ 4,819 $ 24 $ 1,276 $ 2,506 (2,670) 51 2 720 2,931 (2,411) — 1,240 2,358 (3,055) — $ 543 $ 2,346 (1,567) (27) — 5,571 (315) (1,691) — 3,565 (828) (1,376) (200) 1,161 90 (114) — — — 1,869 (498) (478) 893 107 (845) 85 — (343) — — 933 (692) (241) — — — — — $ 240 $ — $ 6,950 4,942 (4,694) 24 2 7,224 3,793 (4,841) (478) 5,698 1,637 (5,276) (115) 1,944 As of December 31, 2014, the liabilities related to severance and employee benefits are expected to be paid by the end of 2015. Refer to Note 22, Segment Information for information regarding restructuring charges by segment. Note 20. Leases and Other Viad has entered into operating leases for the use of certain of its offices, equipment and other facilities. These leases expire over periods up to 40 years. Leases which expire are generally renewed or replaced by similar leases. Some leases contain scheduled rental increases accounted for on a straight-line basis. F-42 As of December 31, 2014, Viad’s future minimum rental payments and related sublease rentals receivable with respect to non-cancelable operating leases with terms in excess of one year were as follows: (in thousands) 2015 2016 2017 2018 2019 Thereafter Total Rental Payments 16,343 14,115 12,709 10,888 7,739 9,755 71,549 $ $ Receivable Under Subleases 1,372 $ 1,232 1,021 1,023 622 926 6,196 $ Net rent expense under operating leases consisted of the following as of December 31: (in thousands) Minimum rentals Sublease rentals Total rentals, net 2014 2013 2012 $ $ 37,707 (6,884) 30,823 $ $ 34,201 (6,815) 27,386 $ $ 36,309 (6,501) 29,808 The aggregate annual maturities and the related amounts representing interest on capital lease obligations are included in Note 11. In addition, as of December 31, 2014, the Company had aggregate purchase obligations of $28.2 million related to various licensing agreements, consulting and other contracted services. Note 21. Litigation, Claims, Contingencies and Other Viad and certain of its subsidiaries are plaintiffs or defendants to various actions, proceedings and pending claims, some of which involve, or may involve, compensatory, punitive or other damages. Litigation is subject to many uncertainties and it is possible that some of the legal actions, proceedings or claims could be decided against Viad. Although the amount of liability as of December 31, 2014 with respect to these matters is not ascertainable, Viad believes that any resulting liability, after taking into consideration amounts already provided for and insurance coverage, will not have a material effect on Viad’s business, financial position or results of operations. Viad is subject to various U.S. federal, state and foreign laws and regulations governing the prevention of pollution and the protection of the environment in the jurisdictions in which Viad has or had operations. If the Company has failed to comply with these environmental laws and regulations, civil and criminal penalties could be imposed and Viad could become subject to regulatory enforcement actions in the form of injunctions and cease and desist orders. As is the case with many companies, Viad also faces exposure to actual or potential claims and lawsuits involving environmental matters relating to its past operations. Although it is a party to certain environmental disputes, Viad believes that any resulting liabilities, after taking into consideration amounts already provided for and insurance coverage, will not have a material effect on the Company’s financial position or results of operations. As of December 31, 2014 and 2013, Viad had recorded environmental remediation liabilities of $4.7 million and $5.0 million related to previously sold operations, respectively. As of December 31, 2014, Viad had certain obligations under guarantees to third parties on behalf of its subsidiaries. These guarantees are not subject to liability recognition in the consolidated financial statements and relate to leased facilities entered into by Viad’s subsidiary operations. The Company would generally be required to make payments to the respective third parties under these guarantees in the event that the related subsidiary could not meet its own payment obligations. The maximum potential amount of future payments that Viad would be required to make under all guarantees existing as of December 31, 2014 would be $5.9 million. These guarantees relate to leased facilities expiring through October 2017. There are no recourse provisions that would enable Viad F-43 to recover from third parties any payments made under the guarantees. Furthermore, there are no collateral or similar arrangements whereby Viad could recover payments. A significant portion of Viad’s employees are unionized and the Company is a party to approximately 100 collective-bargaining agreements, with approximately one-third requiring renegotiation each year. As of December 31, 2014, approximately 30 percent of Viad’s regular full-time employees are covered by collective- bargaining agreements. If the Company were unable to reach an agreement with a union during the collective- bargaining process, the union may call for a strike or work stoppage, which may, under certain circumstances, adversely impact the Company’s businesses and results of operations. Viad believes that relations with its employees are satisfactory and that collective-bargaining agreements expiring in 2015 will be renegotiated in the ordinary course of business without having a material adverse effect on Viad’s operations. The Company entered into new showsite and warehouse agreements with the Chicago Teamsters Local 727, effective January 1, 2014, and those agreements contain provisions that allow the parties to re-open negotiation of the agreements on pension-related issues. The Company is in informal discussions regarding those issues with all relevant parties and is working diligently to resolve those issues in a manner that will be reasonable and equitable to employees, customers and shareholders. Although the Company’s labor relations are currently stable, disruptions pending the outcome of the Chicago Teamsters Local 727 negotiations could occur, as they could with any collective-bargaining agreement negotiation, with the possibility of an adverse impact on the operating results of the Marketing & Events Group. Viad’s businesses contribute to various multi-employer pension plans based on obligations arising under collective bargaining agreements covering its union-represented employees. Viad’s contributions to these plans in 2014, 2013 and 2012 totaled $23.2 million, $20.3 million and $20.7 million, respectively. Based upon the information available to Viad from plan administrators, management believes that several of these multi-employer plans are underfunded. The Pension Protection Act of 2006 requires pension plans underfunded at certain levels to reduce, over defined time periods, the underfunded status. In addition, under current laws, the termination of a plan, or a voluntary withdrawal from a plan by Viad, or a shrinking contribution base to a plan as a result of the insolvency or withdrawal of other contributing employers to such plan, would require Viad to make payments to such plan for its proportionate share of the plan’s unfunded vested liabilities. As of December 31, 2014, the amount of additional funding, if any, that Viad would be required to make related to multi-employer pension plans is not ascertainable. Viad is self-insured up to certain limits for workers’ compensation, employee health benefits, automobile, product and general liability and property loss claims. The aggregate amount of insurance liabilities (up to the Company’s retention limit) related to Viad’s continuing operations was approximately $19.9 million as of December 31, 2014. Of this total, $12.4 million related to workers’ compensation liabilities and the remaining $7.5 million related to general/auto liability claims. Viad has also retained and provided for certain insurance liabilities in conjunction with previously sold businesses totaling $4.5 million as of December 31, 2014, related to workers’ compensation liabilities. Provisions for losses for claims incurred, including estimated claims incurred but not yet reported, are made based on Viad’s historical experience, claims frequency and other factors. A change in the assumptions used could result in an adjustment to recorded liabilities. Viad has purchased insurance for amounts in excess of the self-insured levels, which generally range from $0.2 million to $0.4 million on a per claim basis. Viad does not maintain a self-insured retention pool fund as claims are paid from current cash resources at the time of settlement. Viad’s net cash payments in connection with these insurance liabilities were $4.8 million, $6.6 million and $5.6 million in 2014, 2013 and 2012, respectively. In addition, as of December 31, 2014 Viad had recorded insurance liabilities of $7.7 million related to continuing operations in excess of the self-insured levels for which Viad remains the primary obligor. Of this total, $3.1 million related to workers’ compensation liabilities and the remaining $4.6 million related to general/auto liability claims. The Company has recorded those amounts in other deferred items and liabilities in Viad’s Condensed Consolidated Balance Sheets with a corresponding receivable in other investments and assets. F-44 Note 22. Segment Information Viad measures profit and performance of its operations on the basis of segment operating income which excludes restructuring charges and recoveries and impairment charges and recoveries. Intersegment sales are eliminated in consolidation and intersegment transfers are not significant. Corporate activities include expenses not allocated to operations. Depreciation and amortization and share-based compensation expense are the only significant non-cash items for the reportable segments. No reportable segment has a single client comprising more than 6.3 percent of that segment’s revenues, and no single client comprises more than 4.2 percent of Viad’s revenues. Disclosures regarding Viad’s reportable segments with reconciliations to consolidated totals are as follows: 2014 2013 2012 $ $ $ $ $ $ 710,835 249,649 (16,016) 944,468 120,519 1,064,987 21,400 10,339 31,739 28,127 59,866 (14,348) 45,518 305 (2,015) 278 (1,808) 41 (148) $ $ $ 628,856 229,312 (13,264) 844,904 108,443 953,347 11,024 9,068 20,092 21,819 41,911 (6,755) 35,156 550 (1,234) 409 (2,362) (809) (1,031) — (884) — 41,287 $ (658) (294) (2,097) 27,630 $ 676,772 240,137 (14,869) 902,040 104,604 1,006,644 5,579 12,321 17,900 20,291 38,191 (9,408) 28,783 593 (1,303) (3,479) (1,373) (79) (11) — — — 23,131 (in thousands) Revenues: Marketing & Events Group: U.S. International Intersegment eliminations Total Marketing & Events Group Travel & Recreation Group Total revenue Segment operating income: Marketing & Events Group: U.S. International Total Marketing & Events Group Travel & Recreation Group Segment operating income Corporate activities Operating income Interest income Interest expense Restructuring recoveries (charges): Marketing & Events U.S. Marketing & Events International Travel & Recreation Group Corporate Impairment charges: Marketing & Events U.S. Marketing & Events International Travel & Recreation Group Income from continuing operations before income taxes $ F-45 (in thousands) Assets: Marketing & Events Group: U.S. International Travel & Recreation Group Corporate and other Depreciation and amortization: Marketing & Events Group: U.S. International Travel & Recreation Group Corporate and other Capital expenditures: Marketing & Events Group: U.S. International Travel & Recreation Group Corporate and other 2014 2013 2012 $ $ $ $ $ $ 304,727 116,842 199,986 93,388 714,943 16,066 6,311 8,232 183 30,792 14,515 4,134 10,740 — 29,389 $ $ $ $ $ $ 194,422 81,058 209,611 76,841 561,932 14,906 5,566 7,319 176 27,967 8,278 4,332 23,108 401 36,119 $ $ $ $ $ $ 203,145 100,387 223,199 123,846 650,577 17,643 5,162 7,183 145 30,133 7,525 4,913 15,201 36 27,675 Geographic Areas. Viad’s foreign operations are located principally in Canada, the United Kingdom, Germany, the United Arab Emirates and the Netherlands. Marketing & Events Group revenues are designated as domestic or foreign based on the originating location of the product or service. Long-lived assets are attributed to domestic or foreign based principally on the physical location of the assets. Long-lived assets consist of “Property and equipment, net” and “Other investments and assets.” The table below presents the financial information by major geographic area: (in thousands) Revenues: United States United Kingdom Canada Other international Total revenues Long-lived assets: United States Canada United Kingdom Other international Total long-lived assets 2014 2013 2012 $ $ $ $ 718,538 174,127 153,775 18,547 1,064,987 130,401 78,193 13,973 242 222,809 $ $ $ $ 637,482 151,217 148,934 15,714 953,347 132,315 82,986 9,631 424 225,356 $ $ $ $ 681,827 153,027 151,070 20,720 1,006,644 141,727 76,067 9,757 2,163 229,714 Note 23. Common Stock Repurchases In December 2012, Viad announced the authorization of its Board of Directors to repurchase shares of the Company’s common stock from time to time at prevailing market prices. During 2014, Viad repurchased 448,436 F-46 shares on the open market for $10.6 million. No shares were repurchased on the open market during 2013. As of December 31, 2014, 582,002 shares remain available for repurchase. Additionally, during 2014, 2013 and 2012, the Company withheld 72,996 shares at a cost of $1.8 million, 50,156 shares at a cost of $1.3 million and 56,885 shares at a cost of $1.1 million, respectively, related to tax withholding requirements on share-based awards. As part of the Company repurchased141,462 shares on the open market at a total cost of approximately $3.8 million. Refer to Note 26, Subsequent Event. the Company’s share repurchase program, in February 2015, Note 24. Discontinued Operations In 2014, Viad recorded income from discontinued operations of $13.3 million primarily related to the gain on the possessory interest and personal property at Glacier Park. The Company’s 2013 and 2012 results related to the operations of Glacier Park’s concession contract business have been reclassified as discontinued operations in Viad’s Condensed Consolidated Statements of Operations. For the years ended 2013 and 2012, Viad recorded income from discontinued operations of $1.2 million and $2.4 million related to Glacier Park income. On December 31, 2013, Glacier Park’s concession contract with the Park Service to operate lodging, tour and transportation and other hospitality services within Glacier National Park expired. Upon completion of the contract, the Company received cash payments in January 2014 totaling $25.0 million resulting in a pre-tax gain of $21.5 million for the Company’s possessory interest. The gain after-tax on the possessory interest was $13.5 million with $2.7 million attributable to the noncontrolling interest. These amounts are included in income (loss) from discontinued operations and net income attributable to noncontrolling interest in Viad’s Condensed Consolidated Statements of Operations, respectively. In September 2014, the Company received $3.0 million in cash for the sale of the remaining personal property assets held for sale at Glacier Park. This resulted in a gain of approximately $0.7 million, net of tax. The following summarizes Glacier Park’s expired concession contract operating results, which are presented in income (loss) from discontinued operations, net of tax, in Viad’s Condensed Consolidated Statements of Operations as of December 31: (in thousands) Total revenue Costs (recoveries) and expenses Impairment charges Restructuring charges Income from discontinued operations, before income taxes Income tax (expense) benefit Income from discontinued operations, net of tax Gain on sale of discontinued operations, net of tax Income from discontinued operations 2014 2013 2012 $ (93) — — (93) 45 (48) 13,343 13,295 19,445 (15,462) (2,364) (98) 1,521 (280) 1,241 — 1,241 $ 18,587 (14,916) — — 3,671 (1,265) 2,406 — 2,406 (481) 1,925 Income from discontinued operations attributable to noncontrolling interest Income from discontinued operations attributable to Viad (2,825) 10,470 $ $ (248) 993 $ For the year ended December 31, 2013, the Company recorded a non-cash impairment charge of $4.5 million representing all goodwill at the Glacier Park reporting unit, of which $2.1 million related to continuing operations and $2.4 million related to discontinued operations. Additionally, for the year ended December 31, 2013, the Company recorded other asset impairment charges of $1.0 million at the Marketing & Events Group related to the write-off of certain assets within the Marketing & Events Group. F-47 For the year ended December 31, 2014, Viad also recorded income from discontinued operations, net of tax, of $1.1 million primarily due to additional reserves related to certain liabilities associated with previously sold operations and an insurance recovery. For the year ended December 31, 2013, Viad recorded income from discontinued operations, net of tax, of $1.1 million primarily related to the sale of land associated with previously sold operations. In 2012, Viad recorded income from discontinued operations of $0.6 million related to the reversal of certain liabilities associated with previously sold operations. The following is a reconciliation of net income attributable to the noncontrolling interest for the year ended December 31: (in thousands) Income (loss) from continuing operations Income from discontinued operations Net income attributable to noncontrolling interest 2014 2013 2012 $ $ 388 2,825 3,213 $ $ (117) $ 248 131 $ 205 481 686 Note 25. Condensed Consolidated Quarterly Results (Unaudited) The following quarterly financial information was derived from the Company’s interim financial statements and was prepared in a manner consistent with the annual financial statements and includes all adjustments (consisting of normal recurring accruals) considered necessary for a fair presentation. (in thousands, except per share data) First Quarter Second Quarter Third Quarter Fourth Quarter First Quarter Second Quarter Third Quarter Fourth Quarter 2014 2013 Revenues: Operating income (loss): Ongoing operations(1) Corporate activities $ 285,641 $ 256,391 $ 299,802 $ 223,155 $ 285,159 $ 246,180 $ 220,167 $ 201,842 $ 13,361 $ 14,136 $ 33,013 $ (644) $ 13,595 $ 11,455 $ 18,723 $ (1,862) Restructuring (charges) recoveries Impairment charges Operating income (loss) Income (loss) from continuing operations attributable to Viad(2) Net income (loss) attributable to Viad(2) Income (loss) per common share-Diluted(2), (3): Income (loss) from continuing operations attributable to Viad Net income (loss) attributable to Viad Income (loss) per common share-Basic(2),(3): Income (loss) from continuing operations attributable to Viad $ $ $ $ $ $ (2,039) (211) — 11,111 9,312 21,882 0.46 1.08 $ $ $ $ $ (1,991) (1,369) (884) 9,892 7,978 6,742 0.39 0.33 (3,468) (6,850) (234) — 29,311 30,755 29,620 1.53 1.48 $ $ $ $ $ $ $ $ $ $ 177 — (7,317) (7,255) (5,889) (0.37) (0.30) $ $ $ $ $ (806) (720) — 12,069 8,453 8,065 0.42 0.40 $ $ $ $ $ (1,167) (2,034) (773) — 9,515 6,516 6,253 0.32 0.31 $ $ $ $ $ (639) (3,049) 13,001 8,871 11,855 0.44 0.58 $ $ $ $ $ (2,748) (1,661) — (6,271) (4,403) (4,618) (0.22) (0.23) 0.46 $ 0.39 $ 1.53 $ (0.37) $ 0.42 $ 0.32 $ 0.44 $ (0.22) Net income (loss) attributable to Viad 1.48 (1) Represents revenues less costs of services and products sold. (2) Includes $10.9 million benefit associated with the 2014 third quarter release of the valuation allowance relating (0.23) (0.30) 0.40 0.58 0.31 0.33 1.08 $ $ $ $ $ $ $ $ to foreign income tax credits. (3) The sum of quarterly income per share amounts may not equal annual income per share due to rounding. Note 26. Subsequent Event As part of the Company’s share repurchase program, in February 2015, the Company repurchased 141,462 shares on the open market at a total cost of approximately $3.8 million. F-48 REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM Board of Directors and Stockholders Viad Corp Phoenix, Arizona We have audited the accompanying consolidated balance sheets of Viad Corp and subsidiaries (the “Company”) as of December 31, 2014 and 2013, and the related consolidated statements of operations, comprehensive income, stockholders’ equity and cash flows for each of the three years in the period ended December 31, 2014. Our audits also included the financial statement schedule listed in the Index at Item 15. These consolidated financial statements and financial statement schedule are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements and financial statement schedule based on our audits. We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion. In our opinion, such consolidated financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2014 and 2013, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2014, in conformity with accounting principles generally accepted in the United States of America. Also, in our opinion, such financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, presents fairly, in all material respects, the information set forth therein. We have audited the internal control over financial reporting of Viad Corp and subsidiaries (the “Company”) as of December 31, 2014, based on criteria established in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. /s/ DELOITTE & TOUCHE LLP Deloitte & Touche LLP Phoenix, Arizona March 12, 2015 F-49 VIAD CORP SCHEDULE II – VALUATION AND QUALIFYING ACCOUNTS (in thousands) Allowance for doubtful accounts: December 31, 2012 December 31, 2013 December 31, 2014 Deferred tax valuation allowance: December 31, 2012 December 31, 2013 December 31, 2014 Additions Deductions Balance at Beginning Charged to Charged to Other Credited to Other Balance at of Year Expense Accounts Write Offs Accounts End of Year $ $ $ 1,072 1,150 877 708 313 821 356 14,576 12,393 $ 14,220 1,917 95 $ $ — $ — — (630) $ (586) (440) — $ — — 1,150 877 1,258 — $ — 2,589 — $ (4,100) (11,782) — $ 14,576 12,393 — 3,295 — F-50 EXHIBIT INDEX Exhibit # 3.A 3.B 4.A 4.B 10.A1 10.A2 10.A3 10.A4 10.A5 10.A6 10.A7 10.A8 10.A9 10.A10 10.A11 10.A12 Copy of Restated Certificate of Incorporation of Viad Corp, as amended through July 1, 2004, filed as Exhibit 3.A to Viad Corp’s Form 10-Q for the period ended June 30, 2004, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 04961107). Copy of Bylaws of Viad Corp, as amended through December 5, 2013, filed as Exhibit 3 to Viad Corp’s Form 8-K filed December 9, 2013, is hereby incorporated by reference. Copy of $300,000,000 Amended and Restated Credit Agreement, dated as of December 22, 2014, filed as Exhibit 4 to Viad Corp’s Form 8-K filed December 23, 2014, is hereby incorporated by reference. Copy of Amended and Restated Pledge and Security Agreement, Guaranty, and Amended and Restated Subsidiary Pledge and Security Agreement dated as of December 22, 2014, filed as Exhibit 4 to Viad Corp’s Form 8-K filed December 23, 2014, is hereby incorporated by reference. Copy of 2007 Viad Corp Omnibus Incentive Plan, filed as Appendix A to Viad Corp’s Proxy Statement for the 2012 Annual Meeting of Shareholders, filed April 13, 2012, is hereby incorporated by reference.+ Copy of form of Restricted Stock Agreement-Executives, effective as of February 25, 2008, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.C to Viad Corp’s Form 8-K filed February 28, 2008, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 08651224).+ Copy of form of Restricted Stock Agreement for Outside Directors, effective as of February 25, 2008, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.F to Viad Corp’s Form 8-K filed February 28, 2008, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 08651224).+ Copy of form of Performance Unit Agreement, effective as of March 26, 2014, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.C to Viad Corp’s Form 8-K filed March 28, 2014, is hereby incorporated by reference.+ Copy of form of Restricted Stock Agreement - Executives (three-year cliff vesting), effective as of March 23, 2011, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.B to Viad Corp’s Form 8-K filed March 29, 2011, is hereby incorporated by reference.+ Copy of form of Restricted Stock Units Agreement, effective as of March 23, 2011, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.C to Viad Corp’s Form 8-K filed March 29, 2011, is hereby incorporated by reference.+ Copy of form of Performance Unit Agreement, effective as of March 23, 2011, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.D to Viad Corp’s Form 8-K filed March 29, 2011, is hereby incorporated by reference.+ Copy of Viad Corp Performance Unit Incentive Plan, effective as of February 27, 2013, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.D to Viad Corp’s Form 8-K filed March 5, 2013, is hereby incorporated by reference.+ Copy of Viad Corp Management Incentive Plan, amended as of February 27, 2013, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.C to Viad Corp’s Form 8-K filed March 5, 2013, is hereby incorporated by reference.+ Copy of form of Non-Qualified Stock Option Agreement, effective as of February 25, 2008, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.D to Viad Corp’s Form 8-K filed February 28, 2008, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 08651224).+ Copy of form of Non-Qualified Stock Option Agreement, effective as of February 25, 2010, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.B to Viad Corp’s Form 8-K filed February 26, 2010, is hereby incorporated by reference (SEC File No. 001-110015; SEC Film No. 10640085).+ Copy of form of Incentive Stock Option Agreement, effective as of February 25, 2010, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.A to Viad Corp’s Form 8-K filed February 26, 2010, is hereby incorporated by reference (SEC File No. 001-110015; SEC Film No. 10640085).+ 10.A13 10.A14 10.A15 10.A16 10.A17 10.B1 10.B2 10.C1 10.C2 10.C3 10.C4 10.D1 10.D2 10.D3 10.E 10.F1 10.F2 Copy of form of Restricted Stock Units Agreement, effective as of February 24, 2009, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.A to Viad Corp’s Form 8-K filed February 26, 2009, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 09634971).+ Copy of form of Restricted Stock Agreement - Executives (three-year cliff vesting), effective as of November 29, 2012, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10 to Viad Corp’s Form 8-K filed December 3, 2012, is hereby incorporated by reference.+ Copy of form of Restricted Stock Units Agreement, effective as of March 26, 2014, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.B to Viad Corp’s Form 8-K filed March 28, 2014, is hereby incorporated by reference.+ Copy of form of Restricted Stock Agreement - Executives, effective as of March 26, 2014, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.A to Viad Corp’s Form 8-K filed March 28, 2014, is hereby incorporated by reference.+ Copy of form of Restricted Stock Agreement - Executives, effective as of December 3, 2014, pursuant to the 2007 Viad Corp Omnibus Incentive Plan, filed as Exhibit 10.A to Viad Corp’s Form 8-K filed December 5, 2014, is hereby incorporated by reference.+ Copy of form of Transition Services Agreement, effective as of January 2, 2014, between Brewster Inc. and Michael M. Hannan, filed as Exhibit 10 to Viad Corp’s Form 8-K filed March 17, 2014, is hereby incorporated by reference.+ Copy of Severance Agreement and General Release between Viad Corp and Paul B. Dykstra, effective as of December 3, 2014, filed as Exhibit 10.C to Viad Corp’s Form 8-K filed December 5, 2014, is hereby incorporated by reference.+ Copy of form of Viad Corp Executive Severance Plan (Tier I-2013), effective as February 27, 2013, filed as Exhibit 10.B to Viad Corp’s Form 8-K filed March 5, 2013, is hereby incorporated by reference.+ Copy of forms of Viad Corp Executive Severance Plans (Tier I and II), amended and restated for Code Section 409A as of January 1, 2005, filed as Exhibit 10.B to Viad Corp’s Form 8-K filed August 29, 2007, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 071088413).+ Copy of amendment No. 1 to Viad Corp Executive Severance Plan (Tier I), effective as of February 26, 2014, filed as Exhibit 10 to Viad Corp’s Form 8-K filed March 4, 2014, is hereby incorporated by reference.+ Copy of Executive Officer Pay Continuation Policy adopted February 7, 2007, filed as Exhibit 10.A to Viad Corp’s Form 8-K filed February 13, 2007, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 07609762).+ Copy of Employment Agreement between Viad Corp and Paul B. Dykstra dated as of May 15, 2007, filed as Exhibit 10.B to Viad Corp’s Form 8-K filed May 21, 2007, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 07867527).+ Copy of Amendment No. 1 to Employment Agreement between Viad Corp and Paul B. Dykstra effective as of February 27, 2013, filed as Exhibit 10.A to Viad Corp’s Form 8-K filed March 5, 2013, is hereby incorporated by reference.+ Copy of Severance Agreement (No Change in Control) between Viad Corp and Steven W. Moster, effective as of December 3, 2014, filed as Exhibit 10.B to Viad Corp’s Form 8-K filed December 5, 2014, is hereby incorporated by reference.+ Copy of Viad Corp Supplemental TRIM Plan, as amended and restated effective January 1, 2005 for Code Section 409A, filed as Exhibit 10.E to Viad Corp’s Form 8-K filed August 29, 2007, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 071088413).+ Copy of Viad Corp Supplemental Pension Plan, amended and restated as of January 1, 2005 for Code Section 409A, filed as Exhibit 10.A to Viad Corp’s Form 8-K filed August 29, 2007, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 071088413).+ Copy of Viad Corp Defined Contribution Supplemental Executive Retirement Plan, effective as of January 1, 2013, filed as Exhibit 10.E to Viad Corp’s Form 8-K filed March 5, 2013, is hereby incorporated by reference.+ 10.G1 10.G2 10.H 10.I 14 21 23 24 31.1 31.2 32.1 32.2 Summary of Compensation Program of Non-Employee Directors of Viad Corp as of January 1, 2012, filed as Exhibit 10.G1 to Viad Corp’s 2011 Form 10-K filed March 9, 2012, is hereby incorporated by reference.+ Description of Viad Corp Director’s Matching Gift Program, filed as Exhibit 10.Q to Viad Corp’s 1999 Form 10-K filed March 17, 2000, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 572329).+ Copy of form of Indemnification Agreement between Viad Corp and Directors of Viad Corp, as approved by Viad Corp stockholders on October 16, 1987, as updated to reflect revised company name and gender-neutral references only, and filed as Exhibit 10.I to Viad Corp’s 2008 Form 10-K filed February 27, 2009, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 09642683).+ Copy of Retirement Plan for Management Employees of Brewster Inc., as amended and restated effective January 1, 2010, and filed as Exhibit 10.J to Viad Corp’s 2009 Form 10-K filed March 8, 2010, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 10664160).+ Copy of Code of Ethics of Viad Corp adopted May 13, 2003, filed as Exhibit 14 to Viad Corp’s 2003 Form 10-K filed March 11, 2004, is hereby incorporated by reference (SEC File No. 001-11015; SEC Film No. 04663620). List of Subsidiaries of Viad Corp.* Consent of Independent Registered Public Accounting Firm to the incorporation by reference into specified registration statements on Form S-3 or on Form S-8 of their report contained in this Annual Report.* Power of Attorney signed by Directors of Viad Corp.* Exhibit of Certification of Chief Executive Officer of Viad Corp pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.#* Exhibit of Certification of Chief Executive Officer of Viad Corp pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.#* Additional Exhibit of Certification of Chief Executive Officer of Viad Corp pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.#** Additional Exhibit of Certification of Chief Financial Officer of Viad Corp pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.#** 101.INS XBRL Instance Document.* 101.SCH XBRL Taxonomy Extension Schema Document.* 101.CAL XBRL Taxonomy Extension Calculation Linkbase Document.* 101.DEF XBRL Taxonomy Extension Definition Linkbase Document.* 101.LAB XBRL Taxonomy Extension Label Linkbase Document.* 101.PRE XBRL Taxonomy Extension Presentation Linkbase Document.* * ** + # Filed herewith. Furnished herewith. Management contract or compensation plan or arrangement. A signed original of this written statement has been provided to Viad Corp and will be retained by Viad Corp and furnished to the Securities and Exchange Commission upon request. Documents incorporated by reference can be read and copied at the SEC’s public reference section, located in Room 1580, 100 F Street, N.E., Washington, DC 20549, and on the SEC’s Internet site at www.sec.gov. [THIS PAGE INTENTIONALLY LEFT BLANK] VIAD CORP BOARD OF DIRECTORS (cid:90)(cid:349)(cid:272)(cid:346)(cid:258)(cid:396)(cid:282)(cid:3)(cid:44)(cid:856)(cid:3)(cid:24)(cid:381)(cid:460)(cid:286)(cid:396)(cid:3)(1,3) (cid:4)(cid:374)(cid:282)(cid:396)(cid:286)(cid:449)(cid:3)(cid:17)(cid:856)(cid:3)(cid:17)(cid:286)(cid:374)(cid:286)(cid:425)(cid:3)(2,4) Daniel Boggan Jr. (2,3) (cid:24)(cid:396)(cid:856)(cid:3)(cid:47)(cid:400)(cid:258)(cid:271)(cid:286)(cid:367)(cid:367)(cid:258)(cid:3)(cid:18)(cid:437)(cid:374)(cid:374)(cid:349)(cid:374)(cid:336)(cid:346)(cid:258)(cid:373)(cid:3)(1,2,4) (cid:18)(cid:346)(cid:258)(cid:349)(cid:396)(cid:373)(cid:258)(cid:374)(cid:3)(cid:381)(cid:296)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:17)(cid:381)(cid:258)(cid:396)(cid:282)(cid:853)(cid:3)(cid:115)(cid:349)(cid:258)(cid:282)(cid:3)(cid:18)(cid:381)(cid:396)(cid:393) (cid:38)(cid:381)(cid:396)(cid:373)(cid:286)(cid:396)(cid:3)(cid:87)(cid:396)(cid:286)(cid:400)(cid:349)(cid:282)(cid:286)(cid:374)(cid:410)(cid:853)(cid:3)(cid:4)(cid:396)(cid:349)(cid:460)(cid:381)(cid:374)(cid:258)(cid:3) (cid:24)(cid:349)(cid:258)(cid:373)(cid:381)(cid:374)(cid:282)(cid:271)(cid:258)(cid:272)(cid:364)(cid:400)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:104)(cid:94)(cid:3)(cid:4)(cid:349)(cid:396)(cid:449)(cid:258)(cid:455)(cid:400)(cid:3) (cid:18)(cid:286)(cid:374)(cid:410)(cid:286)(cid:396) (cid:39)(cid:367)(cid:381)(cid:271)(cid:258)(cid:367)(cid:3)(cid:18)(cid:346)(cid:349)(cid:286)(cid:296)(cid:3)(cid:28)(cid:454)(cid:286)(cid:272)(cid:437)(cid:415)(cid:448)(cid:286)(cid:3)(cid:75)(cid:312)(cid:272)(cid:286)(cid:396)(cid:853)(cid:3) (cid:44)(cid:258)(cid:448)(cid:258)(cid:400)(cid:3)(cid:116)(cid:381)(cid:396)(cid:367)(cid:282)(cid:449)(cid:349)(cid:282)(cid:286)(cid:3) (cid:39)(cid:367)(cid:381)(cid:271)(cid:258)(cid:367)(cid:3)(cid:18)(cid:346)(cid:349)(cid:286)(cid:296)(cid:3)(cid:28)(cid:454)(cid:286)(cid:272)(cid:437)(cid:415)(cid:448)(cid:286)(cid:3)(cid:75)(cid:312)(cid:272)(cid:286)(cid:396)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3) (cid:39)(cid:367)(cid:381)(cid:271)(cid:258)(cid:367)(cid:3)(cid:18)(cid:346)(cid:349)(cid:286)(cid:296)(cid:3)(cid:94)(cid:410)(cid:396)(cid:258)(cid:410)(cid:286)(cid:336)(cid:455)(cid:3)(cid:75)(cid:312)(cid:272)(cid:286)(cid:396)(cid:853)(cid:3) (cid:44)(cid:258)(cid:448)(cid:258)(cid:400)(cid:3)(cid:18)(cid:396)(cid:286)(cid:258)(cid:415)(cid:448)(cid:286)(cid:3)(cid:39)(cid:396)(cid:381)(cid:437)(cid:393) (cid:90)(cid:286)(cid:415)(cid:396)(cid:286)(cid:282)(cid:3)(cid:94)(cid:286)(cid:374)(cid:349)(cid:381)(cid:396)(cid:3)(cid:115)(cid:349)(cid:272)(cid:286)(cid:3)(cid:87)(cid:396)(cid:286)(cid:400)(cid:349)(cid:282)(cid:286)(cid:374)(cid:410)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3) (cid:18)(cid:346)(cid:349)(cid:286)(cid:296)(cid:3)(cid:75)(cid:393)(cid:286)(cid:396)(cid:258)(cid:415)(cid:374)(cid:336)(cid:3)(cid:75)(cid:312)(cid:272)(cid:286)(cid:396)(cid:853)(cid:3)(cid:69)(cid:258)(cid:415)(cid:381)(cid:374)(cid:258)(cid:367)(cid:3) (cid:18)(cid:381)(cid:367)(cid:367)(cid:286)(cid:336)(cid:349)(cid:258)(cid:410)(cid:286)(cid:3)(cid:4)(cid:410)(cid:346)(cid:367)(cid:286)(cid:415)(cid:272)(cid:3)(cid:4)(cid:400)(cid:400)(cid:381)(cid:272)(cid:349)(cid:258)(cid:415)(cid:381)(cid:374) (cid:28)(cid:396)(cid:374)(cid:286)(cid:400)(cid:410)(cid:3)(cid:4)(cid:856)(cid:3)(cid:94)(cid:346)(cid:258)(cid:396)(cid:393)(cid:286)(cid:3)(cid:18)(cid:286)(cid:374)(cid:410)(cid:286)(cid:374)(cid:374)(cid:349)(cid:258)(cid:367)(cid:3) (cid:87)(cid:396)(cid:381)(cid:296)(cid:286)(cid:400)(cid:400)(cid:381)(cid:396)(cid:3)(cid:349)(cid:374)(cid:3)(cid:18)(cid:381)(cid:373)(cid:373)(cid:437)(cid:374)(cid:349)(cid:272)(cid:258)(cid:415)(cid:381)(cid:374)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3) (cid:87)(cid:396)(cid:381)(cid:296)(cid:286)(cid:400)(cid:400)(cid:381)(cid:396)(cid:3)(cid:381)(cid:296)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:94)(cid:410)(cid:258)(cid:374)(cid:3)(cid:90)(cid:349)(cid:272)(cid:346)(cid:258)(cid:396)(cid:282)(cid:400)(cid:3) (cid:94)(cid:272)(cid:346)(cid:381)(cid:381)(cid:367)(cid:3)(cid:381)(cid:296)(cid:3)(cid:4)(cid:282)(cid:448)(cid:286)(cid:396)(cid:415)(cid:400)(cid:349)(cid:374)(cid:336)(cid:853)(cid:3)(cid:104)(cid:374)(cid:349)(cid:448)(cid:286)(cid:396)(cid:400)(cid:349)(cid:410)(cid:455)(cid:3)(cid:381)(cid:296)(cid:3) (cid:100)(cid:286)(cid:454)(cid:258)(cid:400)(cid:3)(cid:258)(cid:410)(cid:3)(cid:4)(cid:437)(cid:400)(cid:415)(cid:374) Edward E. Mace (1,3) Steven W. Moster (cid:90)(cid:381)(cid:271)(cid:286)(cid:396)(cid:410)(cid:3)(cid:28)(cid:856)(cid:3)(cid:68)(cid:437)(cid:374)(cid:460)(cid:286)(cid:374)(cid:396)(cid:349)(cid:282)(cid:286)(cid:396)(cid:3)(1,3) Margaret E. Pederson (2,3,4) (cid:18)(cid:346)(cid:349)(cid:286)(cid:296)(cid:3)(cid:28)(cid:454)(cid:286)(cid:272)(cid:437)(cid:415)(cid:448)(cid:286)(cid:3)(cid:75)(cid:312)(cid:272)(cid:286)(cid:396)(cid:853)(cid:3)(cid:94)(cid:68)(cid:39)(cid:3) (cid:44)(cid:381)(cid:400)(cid:393)(cid:349)(cid:410)(cid:258)(cid:367)(cid:349)(cid:410)(cid:455)(cid:3)(cid:68)(cid:258)(cid:374)(cid:258)(cid:336)(cid:286)(cid:373)(cid:286)(cid:374)(cid:410)(cid:3)(cid:62)(cid:62)(cid:18)(cid:3) (cid:87)(cid:396)(cid:286)(cid:400)(cid:349)(cid:282)(cid:286)(cid:374)(cid:410)(cid:853)(cid:3)(cid:68)(cid:258)(cid:272)(cid:286)(cid:3)(cid:87)(cid:258)(cid:272)(cid:349)(cid:302)(cid:272)(cid:3)(cid:44)(cid:381)(cid:367)(cid:282)(cid:349)(cid:374)(cid:336)(cid:3) (cid:18)(cid:381)(cid:373)(cid:393)(cid:258)(cid:374)(cid:455)(cid:853)(cid:3)(cid:62)(cid:62)(cid:18) (cid:87)(cid:396)(cid:286)(cid:400)(cid:349)(cid:282)(cid:286)(cid:374)(cid:410)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:18)(cid:346)(cid:349)(cid:286)(cid:296)(cid:3)(cid:28)(cid:454)(cid:286)(cid:272)(cid:437)(cid:415)(cid:448)(cid:286)(cid:3) (cid:75)(cid:312)(cid:272)(cid:286)(cid:396)(cid:853)(cid:3)(cid:115)(cid:349)(cid:258)(cid:282)(cid:3)(cid:18)(cid:381)(cid:396)(cid:393) (cid:87)(cid:396)(cid:286)(cid:400)(cid:349)(cid:282)(cid:286)(cid:374)(cid:410)(cid:853)(cid:3)(cid:39)(cid:367)(cid:381)(cid:271)(cid:258)(cid:367)(cid:3)(cid:28)(cid:454)(cid:393)(cid:286)(cid:396)(cid:349)(cid:286)(cid:374)(cid:272)(cid:286) (cid:94)(cid:393)(cid:286)(cid:272)(cid:349)(cid:258)(cid:367)(cid:349)(cid:400)(cid:410)(cid:400)(cid:853)(cid:3)(cid:47)(cid:374)(cid:272)(cid:856) (cid:90)(cid:286)(cid:415)(cid:396)(cid:286)(cid:282)(cid:3)(cid:87)(cid:396)(cid:286)(cid:400)(cid:349)(cid:282)(cid:286)(cid:374)(cid:410)(cid:853)(cid:3)(cid:44)(cid:258)(cid:396)(cid:373)(cid:381)(cid:374)(cid:3)(cid:4)(cid:437)(cid:410)(cid:381)(cid:39)(cid:367)(cid:258)(cid:400)(cid:400) (cid:87)(cid:396)(cid:286)(cid:400)(cid:349)(cid:282)(cid:286)(cid:374)(cid:410)(cid:853)(cid:3)(cid:4)(cid:373)(cid:349)(cid:396)(cid:286)(cid:454)(cid:454)(cid:3)(cid:62)(cid:62)(cid:18) (cid:68)(cid:258)(cid:374)(cid:258)(cid:336)(cid:349)(cid:374)(cid:336)(cid:3)(cid:24)(cid:349)(cid:396)(cid:286)(cid:272)(cid:410)(cid:381)(cid:396)(cid:853)(cid:3)(cid:39)(cid:381)(cid:367)(cid:282)(cid:286)(cid:374)(cid:3)(cid:94)(cid:286)(cid:286)(cid:282)(cid:400) (cid:38)(cid:437)(cid:374)(cid:282)(cid:3)(cid:62)(cid:87) BOARD COMMITTEES (cid:894)(cid:1005)(cid:895)(cid:3)(cid:4)(cid:437)(cid:282)(cid:349)(cid:410)(cid:3)(cid:18)(cid:381)(cid:373)(cid:373)(cid:349)(cid:425)(cid:286)(cid:286) (cid:18)(cid:346)(cid:258)(cid:349)(cid:396)(cid:855)(cid:3)(cid:90)(cid:381)(cid:271)(cid:286)(cid:396)(cid:410)(cid:3)(cid:28)(cid:856)(cid:3)(cid:68)(cid:437)(cid:374)(cid:460)(cid:286)(cid:374)(cid:396)(cid:349)(cid:282)(cid:286)(cid:396) (cid:894)(cid:1006)(cid:895)(cid:3)(cid:18)(cid:381)(cid:396)(cid:393)(cid:381)(cid:396)(cid:258)(cid:410)(cid:286)(cid:3)(cid:39)(cid:381)(cid:448)(cid:286)(cid:396)(cid:374)(cid:258)(cid:374)(cid:272)(cid:286)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:69)(cid:381)(cid:373)(cid:349)(cid:374)(cid:258)(cid:415)(cid:374)(cid:336)(cid:3)(cid:18)(cid:381)(cid:373)(cid:373)(cid:349)(cid:425)(cid:286)(cid:286) (cid:18)(cid:346)(cid:258)(cid:349)(cid:396)(cid:855)(cid:3)(cid:24)(cid:258)(cid:374)(cid:349)(cid:286)(cid:367)(cid:3)(cid:17)(cid:381)(cid:336)(cid:336)(cid:258)(cid:374)(cid:3)(cid:58)(cid:396)(cid:856) (cid:894)(cid:1007)(cid:895)(cid:3)(cid:44)(cid:437)(cid:373)(cid:258)(cid:374)(cid:3)(cid:90)(cid:286)(cid:400)(cid:381)(cid:437)(cid:396)(cid:272)(cid:286)(cid:400)(cid:3)(cid:3)(cid:18)(cid:381)(cid:373)(cid:373)(cid:349)(cid:425)(cid:286)(cid:286) (cid:18)(cid:346)(cid:258)(cid:349)(cid:396)(cid:855)(cid:3)(cid:28)(cid:282)(cid:449)(cid:258)(cid:396)(cid:282)(cid:3)(cid:28)(cid:856)(cid:3)(cid:68)(cid:258)(cid:272)(cid:286) (cid:894)(cid:1008)(cid:895)(cid:3)(cid:47)(cid:374)(cid:374)(cid:381)(cid:448)(cid:258)(cid:415)(cid:381)(cid:374)(cid:3)(cid:920)(cid:3)(cid:68)(cid:258)(cid:396)(cid:364)(cid:286)(cid:415)(cid:374)(cid:336)(cid:3)(cid:94)(cid:410)(cid:396)(cid:258)(cid:410)(cid:286)(cid:336)(cid:455)(cid:3)(cid:18)(cid:381)(cid:373)(cid:373)(cid:349)(cid:425)(cid:286)(cid:286) (cid:18)(cid:346)(cid:258)(cid:349)(cid:396)(cid:855)(cid:3)(cid:24)(cid:396)(cid:856)(cid:3)(cid:47)(cid:400)(cid:258)(cid:271)(cid:286)(cid:367)(cid:367)(cid:258)(cid:3)(cid:18)(cid:437)(cid:374)(cid:374)(cid:349)(cid:374)(cid:336)(cid:346)(cid:258)(cid:373) (cid:58)(cid:381)(cid:400)(cid:346)(cid:437)(cid:258)(cid:3)(cid:28)(cid:856)(cid:3)(cid:94)(cid:272)(cid:346)(cid:286)(cid:272)(cid:346)(cid:410)(cid:286)(cid:396)(cid:3)(2) Dr. Albert M. Teplin (1,2) (cid:28)(cid:454)(cid:286)(cid:272)(cid:437)(cid:415)(cid:448)(cid:286)(cid:3)(cid:18)(cid:346)(cid:258)(cid:349)(cid:396)(cid:373)(cid:258)(cid:374)(cid:3)(cid:381)(cid:296)(cid:3)(cid:4)(cid:282)(cid:286)(cid:396)(cid:258)(cid:374)(cid:400)(cid:3) (cid:4)(cid:373)(cid:286)(cid:396)(cid:349)(cid:272)(cid:258)(cid:3)(cid:44)(cid:381)(cid:367)(cid:282)(cid:349)(cid:374)(cid:336)(cid:400)(cid:853)(cid:3)(cid:47)(cid:374)(cid:272)(cid:856) (cid:38)(cid:381)(cid:396)(cid:373)(cid:286)(cid:396)(cid:3)(cid:18)(cid:381)(cid:882)(cid:87)(cid:396)(cid:286)(cid:400)(cid:349)(cid:282)(cid:286)(cid:374)(cid:410)(cid:3)(cid:381)(cid:296)(cid:3)(cid:94)(cid:410)(cid:286)(cid:286)(cid:367)(cid:3)(cid:87)(cid:258)(cid:396)(cid:410)(cid:374)(cid:286)(cid:396)(cid:400) (cid:58)(cid:258)(cid:393)(cid:258)(cid:374)(cid:3)(cid:4)(cid:400)(cid:400)(cid:286)(cid:410)(cid:3)(cid:68)(cid:258)(cid:374)(cid:258)(cid:336)(cid:286)(cid:373)(cid:286)(cid:374)(cid:410)(cid:853)(cid:3)(cid:62)(cid:87) (cid:90)(cid:286)(cid:415)(cid:396)(cid:286)(cid:282)(cid:3)(cid:94)(cid:286)(cid:374)(cid:349)(cid:381)(cid:396)(cid:3)(cid:28)(cid:272)(cid:381)(cid:374)(cid:381)(cid:373)(cid:349)(cid:400)(cid:410)(cid:853)(cid:3)(cid:17)(cid:381)(cid:258)(cid:396)(cid:282)(cid:3)(cid:381)(cid:296)(cid:3) (cid:39)(cid:381)(cid:448)(cid:286)(cid:396)(cid:374)(cid:381)(cid:396)(cid:400)(cid:3)(cid:381)(cid:296)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:38)(cid:286)(cid:282)(cid:286)(cid:396)(cid:258)(cid:367)(cid:3)(cid:90)(cid:286)(cid:400)(cid:286)(cid:396)(cid:448)(cid:286)(cid:3) (cid:94)(cid:455)(cid:400)(cid:410)(cid:286)(cid:373) MARKETING EVENTS & GROUP SPECIALISTS IN THE ART AND SCIENCE OF ENGAGEMENT There’s more to a successful event than meets the eye. As a global full-service provider for live events, GES uniquely combines the art of high-impact cre- (cid:258)(cid:415)(cid:448)(cid:349)(cid:410)(cid:455)(cid:853)(cid:3) (cid:400)(cid:286)(cid:396)(cid:448)(cid:349)(cid:272)(cid:286)(cid:3) (cid:258)(cid:374)(cid:282)(cid:3) (cid:286)(cid:454)(cid:393)(cid:286)(cid:396)(cid:415)(cid:400)(cid:286)(cid:3) (cid:449)(cid:349)(cid:410)(cid:346)(cid:3) (cid:410)(cid:346)(cid:286)(cid:3) (cid:400)(cid:272)(cid:349)(cid:286)(cid:374)(cid:272)(cid:286)(cid:3) (cid:381)(cid:296)(cid:3) (cid:286)(cid:258)(cid:400)(cid:455)(cid:882)(cid:410)(cid:381)(cid:882)(cid:437)(cid:400)(cid:286)(cid:3) (cid:410)(cid:286)(cid:272)(cid:346)(cid:374)(cid:381)(cid:367)(cid:381)(cid:336)(cid:455)(cid:853)(cid:3) (cid:400)(cid:410)(cid:396)(cid:258)(cid:410)(cid:286)(cid:336)(cid:455)(cid:3) (cid:258)(cid:374)(cid:282)(cid:3) (cid:449)(cid:381)(cid:396)(cid:367)(cid:282)(cid:449)(cid:349)(cid:282)(cid:286)(cid:3) (cid:367)(cid:381)(cid:336)(cid:349)(cid:400)(cid:415)(cid:272)(cid:400)(cid:3) (cid:410)(cid:381)(cid:3) (cid:346)(cid:286)(cid:367)(cid:393)(cid:3) (cid:272)(cid:367)(cid:349)(cid:286)(cid:374)(cid:410)(cid:400)(cid:3) (cid:336)(cid:258)(cid:349)(cid:374)(cid:3) (cid:258)(cid:3) (cid:336)(cid:396)(cid:286)(cid:258)(cid:410)(cid:286)(cid:396)(cid:3) (cid:396)(cid:286)(cid:410)(cid:437)(cid:396)(cid:374)(cid:3) (cid:258)(cid:374)(cid:282)(cid:3) more engagement at their events. (cid:39)(cid:28)(cid:94)(cid:3)(cid:1006)(cid:1004)(cid:1005)(cid:1008)(cid:3)(cid:4)(cid:18)(cid:89)(cid:104)(cid:47)(cid:94)(cid:47)(cid:100)(cid:47)(cid:75)(cid:69)(cid:94) GES partnered with new Corporate Event client Mary Kay to create a (cid:437)(cid:374)(cid:349)(cid:395)(cid:437)(cid:286)(cid:367)(cid:455)(cid:3)(cid:286)(cid:374)(cid:336)(cid:258)(cid:336)(cid:349)(cid:374)(cid:336)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:349)(cid:374)(cid:410)(cid:286)(cid:396)(cid:258)(cid:272)(cid:415)(cid:448)(cid:286)(cid:3) experience at its annual seminar in 2014. 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(cid:349)(cid:374)(cid:336)(cid:3)(cid:258)(cid:3)(cid:396)(cid:258)(cid:396)(cid:286)(cid:3)(cid:349)(cid:374)(cid:882)(cid:393)(cid:258)(cid:396)(cid:364)(cid:3)(cid:346)(cid:381)(cid:367)(cid:282)(cid:349)(cid:374)(cid:336)(cid:853)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:381)(cid:299)(cid:286)(cid:396)(cid:400)(cid:3)(cid:400)(cid:349)(cid:336)(cid:346)(cid:410)(cid:400)(cid:286)(cid:286)(cid:349)(cid:374)(cid:336)(cid:3)(cid:410)(cid:381)(cid:437)(cid:396)(cid:400)(cid:3)(cid:349)(cid:374)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3) (cid:258)(cid:396)(cid:381)(cid:437)(cid:374)(cid:282)(cid:3) (cid:24)(cid:286)(cid:374)(cid:258)(cid:367)(cid:349)(cid:3) (cid:69)(cid:258)(cid:415)(cid:381)(cid:374)(cid:258)(cid:367)(cid:3) (cid:87)(cid:258)(cid:396)(cid:364)(cid:856)(cid:3) (cid:47)(cid:410)(cid:3) (cid:258)(cid:367)(cid:400)(cid:381)(cid:3) (cid:393)(cid:396)(cid:381)(cid:448)(cid:349)(cid:282)(cid:286)(cid:400)(cid:3) (cid:272)(cid:381)(cid:373)(cid:393)(cid:367)(cid:286)(cid:410)(cid:286)(cid:3) (cid:410)(cid:396)(cid:258)(cid:448)(cid:286)(cid:367)(cid:3) (cid:393)(cid:367)(cid:258)(cid:374)(cid:374)(cid:349)(cid:374)(cid:336)(cid:3)(cid:400)(cid:286)(cid:396)(cid:448)(cid:349)(cid:272)(cid:286)(cid:400)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:448)(cid:258)(cid:272)(cid:258)(cid:415)(cid:381)(cid:374)(cid:3)(cid:393)(cid:258)(cid:272)(cid:364)(cid:258)(cid:336)(cid:286)(cid:400)(cid:3)(cid:410)(cid:346)(cid:396)(cid:381)(cid:437)(cid:336)(cid:346)(cid:381)(cid:437)(cid:410)(cid:3)(cid:4)(cid:367)(cid:258)(cid:400)(cid:364)(cid:258)(cid:856)(cid:3) (cid:62)(cid:286)(cid:332)(cid:855)(cid:3)(cid:17)(cid:396)(cid:286)(cid:449)(cid:400)(cid:410)(cid:286)(cid:396)(cid:3)(cid:17)(cid:258)(cid:374)(cid:299)(cid:3)(cid:39)(cid:381)(cid:374)(cid:282)(cid:381)(cid:367)(cid:258)(cid:853)(cid:3)(cid:17)(cid:286)(cid:367)(cid:381)(cid:449)(cid:855)(cid:3)(cid:17)(cid:396)(cid:286)(cid:449)(cid:400)(cid:410)(cid:286)(cid:396)(cid:3)(cid:18)(cid:381)(cid:367)(cid:437)(cid:373)(cid:271)(cid:349)(cid:258)(cid:3)(cid:47)(cid:272)(cid:286)(cid:302)(cid:286)(cid:367)(cid:282)(cid:3)(cid:39)(cid:367)(cid:258)(cid:272)(cid:349)(cid:286)(cid:396)(cid:3)(cid:4)(cid:282)(cid:448)(cid:286)(cid:374)(cid:410)(cid:437)(cid:396)(cid:286) Executive Officers Transfer Agent Steven W. Moster (cid:87)(cid:396)(cid:286)(cid:400)(cid:349)(cid:282)(cid:286)(cid:374)(cid:410)(cid:3)(cid:920)(cid:3)(cid:18)(cid:346)(cid:349)(cid:286)(cid:296)(cid:3)(cid:28)(cid:454)(cid:286)(cid:272)(cid:437)(cid:415)(cid:448)(cid:286)(cid:3)(cid:75)(cid:312)(cid:272)(cid:286)(cid:396) Deborah J. DePaoli (cid:39)(cid:286)(cid:374)(cid:286)(cid:396)(cid:258)(cid:367)(cid:3)(cid:18)(cid:381)(cid:437)(cid:374)(cid:400)(cid:286)(cid:367)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:94)(cid:286)(cid:272)(cid:396)(cid:286)(cid:410)(cid:258)(cid:396)(cid:455) Ellen M. Ingersoll (cid:18)(cid:346)(cid:349)(cid:286)(cid:296)(cid:3)(cid:38)(cid:349)(cid:374)(cid:258)(cid:374)(cid:272)(cid:349)(cid:258)(cid:367)(cid:3)(cid:75)(cid:312)(cid:272)(cid:286)(cid:396) Thomas M. Kuczynski (cid:18)(cid:346)(cid:349)(cid:286)(cid:296)(cid:3)(cid:18)(cid:381)(cid:396)(cid:393)(cid:381)(cid:396)(cid:258)(cid:410)(cid:286)(cid:3)(cid:24)(cid:286)(cid:448)(cid:286)(cid:367)(cid:381)(cid:393)(cid:373)(cid:286)(cid:374)(cid:410)(cid:3)(cid:920)(cid:3) (cid:94)(cid:410)(cid:396)(cid:258)(cid:410)(cid:286)(cid:336)(cid:455)(cid:3)(cid:75)(cid:312)(cid:272)(cid:286)(cid:396) Leslie S. Striedel (cid:18)(cid:346)(cid:349)(cid:286)(cid:296)(cid:3)(cid:4)(cid:272)(cid:272)(cid:381)(cid:437)(cid:374)(cid:415)(cid:374)(cid:336)(cid:3)(cid:75)(cid:312)(cid:272)(cid:286)(cid:396)(cid:3) Kelly Smith Dotson (cid:18)(cid:346)(cid:349)(cid:286)(cid:296)(cid:3)(cid:68)(cid:258)(cid:396)(cid:364)(cid:286)(cid:415)(cid:374)(cid:336)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:18)(cid:381)(cid:373)(cid:373)(cid:286)(cid:396)(cid:272)(cid:349)(cid:258)(cid:367)(cid:3) (cid:75)(cid:312)(cid:272)(cid:286)(cid:396) (cid:100)(cid:381)(cid:3)(cid:400)(cid:437)(cid:271)(cid:373)(cid:349)(cid:410)(cid:3)(cid:258)(cid:3)(cid:272)(cid:346)(cid:258)(cid:374)(cid:336)(cid:286)(cid:3)(cid:381)(cid:296)(cid:3)(cid:258)(cid:282)(cid:282)(cid:396)(cid:286)(cid:400)(cid:400)(cid:853)(cid:3)(cid:410)(cid:381)(cid:3)(cid:373)(cid:258)(cid:364)(cid:286)(cid:3) inquiries regarding dividend payments, to mail (cid:18)(cid:381)(cid:373)(cid:373)(cid:381)(cid:374)(cid:3)(cid:94)(cid:410)(cid:381)(cid:272)(cid:364)(cid:3)(cid:272)(cid:286)(cid:396)(cid:415)(cid:302)(cid:272)(cid:258)(cid:410)(cid:286)(cid:400)(cid:3)(cid:296)(cid:381)(cid:396)(cid:3)(cid:410)(cid:396)(cid:258)(cid:374)(cid:400)(cid:296)(cid:286)(cid:396)(cid:3)(cid:381)(cid:396)(cid:3)(cid:410)(cid:381)(cid:3) (cid:396)(cid:286)(cid:282)(cid:286)(cid:286)(cid:373)(cid:3)(cid:936)(cid:1008)(cid:856)(cid:1011)(cid:1009)(cid:3)(cid:87)(cid:396)(cid:286)(cid:296)(cid:286)(cid:396)(cid:396)(cid:286)(cid:282)(cid:3)(cid:94)(cid:410)(cid:381)(cid:272)(cid:364)(cid:3)(cid:272)(cid:286)(cid:396)(cid:415)(cid:302)(cid:272)(cid:258)(cid:410)(cid:286)(cid:400)(cid:853)(cid:3) (cid:393)(cid:367)(cid:286)(cid:258)(cid:400)(cid:286)(cid:3)(cid:272)(cid:381)(cid:374)(cid:410)(cid:258)(cid:272)(cid:410)(cid:855) Wells Fargo Shareowner Services (cid:87)(cid:75)(cid:3)(cid:17)(cid:381)(cid:454)(cid:3)(cid:1010)(cid:1008)(cid:1012)(cid:1011)(cid:1008) (cid:94)(cid:410)(cid:856)(cid:3)(cid:87)(cid:258)(cid:437)(cid:367)(cid:853)(cid:3)(cid:68)(cid:69)(cid:3)(cid:1009)(cid:1009)(cid:1005)(cid:1010)(cid:1008)(cid:882)(cid:1004)(cid:1012)(cid:1011)(cid:1008) (cid:894)(cid:1012)(cid:1004)(cid:1004)(cid:895)(cid:3)(cid:1008)(cid:1009)(cid:1007)(cid:882)(cid:1006)(cid:1006)(cid:1007)(cid:1009) (cid:449)(cid:449)(cid:449)(cid:856)(cid:449)(cid:286)(cid:367)(cid:367)(cid:400)(cid:296)(cid:258)(cid:396)(cid:336)(cid:381)(cid:856)(cid:272)(cid:381)(cid:373)(cid:876)(cid:400)(cid:346)(cid:258)(cid:396)(cid:286)(cid:381)(cid:449)(cid:374)(cid:286)(cid:396)(cid:400)(cid:286)(cid:396)(cid:448)(cid:349)(cid:272)(cid:286)(cid:400) (cid:94)(cid:346)(cid:258)(cid:396)(cid:286)(cid:346)(cid:381)(cid:367)(cid:282)(cid:286)(cid:396)(cid:400)(cid:3)(cid:381)(cid:296)(cid:3)(cid:396)(cid:286)(cid:272)(cid:381)(cid:396)(cid:282)(cid:3)(cid:449)(cid:346)(cid:381)(cid:3)(cid:396)(cid:286)(cid:272)(cid:286)(cid:349)(cid:448)(cid:286)(cid:3)(cid:373)(cid:381)(cid:396)(cid:286)(cid:3)(cid:410)(cid:346)(cid:258)(cid:374)(cid:3) (cid:381)(cid:374)(cid:286)(cid:3)(cid:272)(cid:381)(cid:393)(cid:455)(cid:3)(cid:381)(cid:296)(cid:3)(cid:410)(cid:346)(cid:349)(cid:400)(cid:3)(cid:258)(cid:374)(cid:374)(cid:437)(cid:258)(cid:367)(cid:3)(cid:396)(cid:286)(cid:393)(cid:381)(cid:396)(cid:410)(cid:3)(cid:373)(cid:258)(cid:455)(cid:3)(cid:272)(cid:381)(cid:374)(cid:410)(cid:258)(cid:272)(cid:410)(cid:3) (cid:381)(cid:437)(cid:396)(cid:3)(cid:410)(cid:396)(cid:258)(cid:374)(cid:400)(cid:296)(cid:286)(cid:396)(cid:3)(cid:258)(cid:336)(cid:286)(cid:374)(cid:410)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:258)(cid:396)(cid:396)(cid:258)(cid:374)(cid:336)(cid:286)(cid:3)(cid:410)(cid:381)(cid:3)(cid:346)(cid:258)(cid:448)(cid:286)(cid:3)(cid:410)(cid:346)(cid:286)(cid:349)(cid:396)(cid:3) accounts consolidated. Shareholder Information (cid:4)(cid:374)(cid:374)(cid:437)(cid:258)(cid:367)(cid:3)(cid:94)(cid:346)(cid:258)(cid:396)(cid:286)(cid:346)(cid:381)(cid:367)(cid:282)(cid:286)(cid:396)(cid:400)(cid:3)(cid:68)(cid:286)(cid:286)(cid:415)(cid:374)(cid:336) (cid:100)(cid:346)(cid:286)(cid:3)(cid:258)(cid:374)(cid:374)(cid:437)(cid:258)(cid:367)(cid:3)(cid:373)(cid:286)(cid:286)(cid:415)(cid:374)(cid:336)(cid:3)(cid:381)(cid:296)(cid:3)(cid:400)(cid:346)(cid:258)(cid:396)(cid:286)(cid:346)(cid:381)(cid:367)(cid:282)(cid:286)(cid:396)(cid:400)(cid:3)(cid:349)(cid:400)(cid:3) (cid:400)(cid:272)(cid:346)(cid:286)(cid:282)(cid:437)(cid:367)(cid:286)(cid:282)(cid:3)(cid:410)(cid:381)(cid:3)(cid:271)(cid:286)(cid:3)(cid:346)(cid:286)(cid:367)(cid:282)(cid:3)(cid:381)(cid:374)(cid:855) May 21, 2015 (cid:1012)(cid:855)(cid:1004)(cid:1004)(cid:3)(cid:258)(cid:856)(cid:373)(cid:856)(cid:3)(cid:894)(cid:68)(cid:94)(cid:100)(cid:895) The Ritz Carlton (cid:1006)(cid:1008)(cid:1004)(cid:1005)(cid:3)(cid:28)(cid:258)(cid:400)(cid:410)(cid:3)(cid:18)(cid:258)(cid:373)(cid:286)(cid:367)(cid:271)(cid:258)(cid:272)(cid:364)(cid:3)(cid:90)(cid:381)(cid:258)(cid:282) (cid:87)(cid:346)(cid:381)(cid:286)(cid:374)(cid:349)(cid:454)(cid:853)(cid:3)(cid:4)(cid:127)(cid:3)(cid:3)(cid:1012)(cid:1009)(cid:1004)(cid:1005)(cid:1010) (cid:894)(cid:1010)(cid:1004)(cid:1006)(cid:895)(cid:3)(cid:1008)(cid:1010)(cid:1012)(cid:882)(cid:1004)(cid:1011)(cid:1004)(cid:1004) (cid:449)(cid:449)(cid:449)(cid:856)(cid:396)(cid:349)(cid:410)(cid:460)(cid:272)(cid:258)(cid:396)(cid:367)(cid:410)(cid:381)(cid:374)(cid:856)(cid:272)(cid:381)(cid:373)(cid:876)(cid:286)(cid:374)(cid:876)(cid:87)(cid:396)(cid:381)(cid:393)(cid:286)(cid:396)(cid:415)(cid:286)(cid:400)(cid:876)(cid:87)(cid:346)(cid:381)(cid:286)(cid:374)(cid:349)(cid:454) (cid:87)(cid:349)(cid:272)(cid:410)(cid:437)(cid:396)(cid:286)(cid:282)(cid:3)(cid:381)(cid:374)(cid:3)(cid:272)(cid:381)(cid:448)(cid:286)(cid:396)(cid:3)(cid:894)(cid:272)(cid:367)(cid:381)(cid:272)(cid:364)(cid:449)(cid:349)(cid:400)(cid:286)(cid:3)(cid:296)(cid:396)(cid:381)(cid:373)(cid:3)(cid:410)(cid:381)(cid:393)(cid:3)(cid:396)(cid:349)(cid:336)(cid:346)(cid:410)(cid:895)(cid:855)(cid:3) (cid:39)(cid:367)(cid:258)(cid:272)(cid:349)(cid:286)(cid:396)(cid:3)(cid:94)(cid:364)(cid:455)(cid:449)(cid:258)(cid:367)(cid:364)(cid:853)(cid:3)(cid:44)(cid:286)(cid:367)(cid:349)(cid:882)(cid:28)(cid:454)(cid:393)(cid:381)(cid:3)(cid:1006)(cid:1004)(cid:1005)(cid:1008)(cid:853)(cid:3)(cid:18)(cid:75)(cid:69)(cid:28)(cid:121)(cid:87)(cid:75)(cid:3)(cid:1006)(cid:1004)(cid:1005)(cid:1008) (cid:1005)(cid:1012)(cid:1009)(cid:1004)(cid:3)(cid:69)(cid:381)(cid:396)(cid:410)(cid:346)(cid:3)(cid:18)(cid:286)(cid:374)(cid:410)(cid:396)(cid:258)(cid:367)(cid:3)(cid:4)(cid:448)(cid:286)(cid:374)(cid:437)(cid:286)(cid:853)(cid:3)(cid:94)(cid:437)(cid:349)(cid:410)(cid:286)(cid:3)(cid:1005)(cid:1013)(cid:1004)(cid:1004)(cid:3)(cid:3)(cid:3)(cid:3)(cid:3)(cid:3)(cid:87)(cid:346)(cid:381)(cid:286)(cid:374)(cid:349)(cid:454)(cid:853)(cid:3)(cid:4)(cid:127)(cid:3)(cid:1012)(cid:1009)(cid:1004)(cid:1004)(cid:1008)(cid:882)(cid:1008)(cid:1009)(cid:1010)(cid:1009)(cid:3)(cid:3)(cid:3)(cid:3)(cid:3)(cid:3)(cid:449)(cid:449)(cid:449)(cid:856)(cid:448)(cid:349)(cid:258)(cid:282)(cid:856)(cid:272)(cid:381)(cid:373)

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