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Wm Morrison Supermarkets plc

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FY2020 Annual Report · Wm Morrison Supermarkets plc
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Food makers and 
shopkeepers

Wm Morrison Supermarkets PLC  
Annual Report and Financial Statements 2019/20

 
 
 
 
 
 
 
 
 
Living our purpose
Our core purpose is the reason the business  
exists and underpins everything we do.

To make  
and provide

As food makers and shopkeepers,  
we make and provide food

food we’re  
all proud of

Food is at our heart. Our manufacturing  
capability and Market Street are unique  
points of difference

where everyone’s  
effort is worthwhile

Our colleagues are our biggest asset. 
Food makers and shopkeepers, with talent 
coming up through the organisation, 
surrounded by experience and know how

Farming apprenticeship fund

£2m

We’ve opened up £2m of  
our government apprenticeship  
levy fund to develop the next  
generation of farmers.

Market Street

92%

of our customers shop  
Market Street. It is a key  
reason for customers  
choosing to shop  
at Morrisons.

Group revenue 

£17.5bn

2019/20

2018/19
2017/181
2016/17

2015/16

Financial highlights

Group like-for-like (LFL) sales (exc. fuel)* 

(0.8)%

2019/20

2018/19

2017/18

2016/17
2015/161

(0.8)%

(2.0)%

17.5

17.7

17.3

16.3
16.1

Profit before tax, exceptional items  
and net retirement benefit interest1 

£408m +3.0%

4.8%

2.8%

1.9%

2019/20
2018/192
2017/183
2016/17
2015/164

408

396

374

337

242

1  2017/18 Group revenue on a 53 week basis.

1   2015/16 does not include wholesale   

contribution to LFL sales.

1   Referred to as ‘profit before tax and exceptionals*’.
2  Restated following the application of IFRS 16.
3  £369m 52 week equivalent.
4   2015/16 profit before tax and exceptionals*  

excluding £60m one-offs was £302m.

Free cash flow* 

£238m

238

281

350

2019/20
2018/191
2017/18

2016/17

2015/16

Net debt* 

£2,458m

Total dividend 

8.77p 

2019/20

2018/19

2017/18

2016/17

2015/16

1,082

997

973

2,458
2,394

2,386

1,194

1,746

2019/201
2018/192
2017/183
2016/17

2015/16

8.77p

12.60p

10.09p

6.67p
6.60p

6.09p

5.43p
5.00p

670

854

1  Restated following application of IFRS 16.

  Net debt excluding lease liabilities
 Lease liabilities

2019/20, 2018/19 and 2017/18 on a post-IFRS 16 basis,  
2016/17 and 2015/16 on a pre-IFRS 16 basis.

  Ordinary 

  Special

1  Including 2.00p special interim dividend.
2  Including 6.00p special dividend.
3  Including 4.00p special dividend.

Throughout the Directors’ report and Strategic report:  
Unless otherwise stated, 2019/20 refers to the 52 week period ended 2 February 2020 and 2018/19 refers to the 52 week period ended 3 February 2019. 2019 and 2020 refer to calendar years.

so more and  
more people

To grow sustainably, we must continue  
to listen and respond to societal changes  
and serve more and more customers  
better every day

can afford to  
enjoy eating well

We invest in the products that really  
matter to our customers, ensuring they  
are at the right price and always available

Locally-produced products

Our Nation’s Local Food Maker  
events help us to identify local  
suppliers who can work and grow  
with us to supply Morrisons stores  
in their area. 

Strategic report
Our business model
Chair’s statement
Chief Executive’s statement
Seven priorities in action
Morrisons sites and brand
Our customers
Our colleagues
Working with suppliers
Our shareholders
Supporting communities
Protecting the environment
Risk

Governance
Corporate governance report
Directors’ remuneration report
Directors’ report 

Financial statements
Independent auditors’ report
Consolidated income statement
Consolidated statement  
of comprehensive income
Consolidated statement of financial position
Consolidated statement of cash flows
Consolidated statement of changes in equity
General information
Notes to the Group financial statements
Company statement of financial position
Company statement of changes in equity
Company accounting policies
Notes to the Company financial statements
Related undertakings

Investor information
Five year summary
Supplementary information
Glossary
Investor relations and financial calendar
Information at your fingertips

2
4
6
8
12
14
16
18
20
23
24
27

31
46
67

70
78
78

79
80
81
82
85
127
128
129
132
147

149
151
152
155
157

Non-financial highlights

Business highlights

Customer satisfaction index 

+18% pts vs baseline

Colleague engagement index 

77% +1.0% pts

Jan 20

Jan 19

Jan 18

Jan 17
Jan 16

118

120

112

105

103

2019/20

2018/19

2017/18

2016/17

2015/16

Measured at January each year.  
Movement vs Jan 15 baseline (index at 100).

Colleague engagement index as measured  
in the annual ‘Your Say’ survey.

77%

76%
78%

76%

76%

Alignment of highlights to our stakeholder ambitions:

Customers

Suppliers

Colleagues

Shareholders

All

• Significant investments in price, service, 
and Market Street are improving the 
shopping trip for customers

• £1.1bn disposal proceeds target exceeded 

following sale of our Camden store 
and site

• Morrisons store on Amazon Prime Now 
extended to eight cities, supplied from 
17 Morrisons stores across the UK

• A further 44 Fresh Look store 

improvements complete, bringing the 
total to around 350 since the start of 
the programme

• New overseas export wholesale supply 

partner, CP Lotus in China 

• ‘Nutmeg’ clothing launched online  

in February 2020

*   Alternative Performance Measures as defined in the Glossary on pages 152 to 154.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

1

Strategic reportGovernanceFinancial statementsInvestor informationOur business model
Our core purpose: To make and provide food we’re all proud of,  
where everyone’s effort is worthwhile, so more and more people  
can afford to enjoy eating well.

Resources and 
relationships

Customers
• Around 12 million customer  

transactions every week

Colleagues
• Over 98,000 friendly and  

skilled colleagues, supported by  
a high quality management team

Sites
• 492 conveniently located  

supermarkets

• 18 manufacturing sites,  

eight distribution centres and  
an increasing digital presence

Brand
• A well-loved brand becoming  
more relevant and accessible  
to more customers

• Online delivery service available  
to over 90% of British households

• Stores across Britain giving the  

brand national reach

Financial strength
• A strong balance sheet, with a largely 
freehold estate, low debt and a net 
pension surplus

• Continued generation of significant  

and sustainable levels of free cash flow

Our business is different in many ways …

Food maker
Our food making skills provide 
customers with products that are 
fresh, good quality, great value  
and made by us

Distributor
By controlling the whole supply chain,  
we know where our food comes from 
and can provide our customers with  
what they want, when they want it

We are a diverse team, united by our  
ways of working and our food maker  
and shopkeeper credentials

•  Over half of the fresh food we sell we  

make ourselves

•  Every day, our skilled food makers on Market 
Street make fresh food for our customers
•  We make fresh food in our manufacturing  

sites across the UK

•  Our automated production lines increase 

productivity and efficiency, and reduce waste
•  We work with our suppliers to carefully source 

the products we do not make ourselves

Our national distribution network  
moves the food we make and buy

•  Our stores are serviced by seven regional 
distribution centres and one national  
distribution centre

•  This network supports our growth through  

other channels

•  Technology simplifies the links between  

sites and stores

… delivering through our seven priorities …

1

To be more competitive

2 To serve customers better

3

Find local solutions

4 Develop popular and useful services

5 To simplify and speed up the organisation

6 To make the core supermarkets strong again

7 Naturally digital

p8

For more detail

2

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Wholesaler
Through stores, manufacturing, online  
and our wholesale partners, we can 
leverage our brand to achieve meaningful 
and sustainable capital light growth

Retailer
Understanding our customers power  
the decisions we make. Customers love 
our brand and see us as competitive  
and locally relevant

We are a wholesaler, providing products  
to retail partners and wholesale customers

We sell the products we make and buy,  
in our stores and online

•  We aim to make our brands more popular and 
accessible, and to increase volume through  
our existing assets

•  We leverage the strength of our brands  
and manufacturing capability to deliver  
good quality products at great value

•  We have the Safeway brand which we provide  

for wholesale partners

•  Listening informs the improvements we make
•   We have a Morrisons price list, providing  
good quality fresh food and great value
•  Our shopkeepers care deeply about service
•   Our ‘More’ Card helps us to understand and 

serve our customers better, by tailoring offers  
for them

•   Over 90% of British households now have  

access to our online offer, and we continue  
to expand our ‘reach’

… and supported by our five ways of working

1 Customers first

2 Teamwork

3

4

5

Freedom in the framework

Listening and responding

Selling, controlling costs, growing profits and removing waste

p16

For more detail

Outcomes 

Customers
• An improving shopping trip  

informed by listening

• More customers, buying more  

from us, more often

•  Customers can get what they want, 

when they want it

p14

For more detail

Colleagues
• Engaged and motivated colleagues
•  Colleagues sharing in the success  

of the business

• A fair day’s pay for a fair day’s work

p16

For more detail

Suppliers
• Establishing lasting relationships
• Working together with simplified terms
•  Ways of working that comply with the 
Groceries Supply Code of Practice

p18

For more detail

Shareholders
• A strong balance sheet
•  A cash generative business with  

low levels of debt

• Strong financial performance 

and returns

p20

For more detail

Community
• Making a positive contribution 

to society

• Respecting human rights and  

ethical trading practices

• Supporting good causes and  

helping people in times of need

p23

For more detail

Environment
• Reducing, reusing and recycling  

the plastic we use 
• Reducing food waste
• Supporting British farmers to be 

more sustainable

• Tackling climate change

p24

For more detail

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

3

Strategic reportGovernanceFinancial statementsInvestor informationChair’s statement

“ Our consistent, sustained progress was pleasing, 
with another year of profit growth, strong free 
cash flow, and the payment of both an ordinary 
and special dividend, all of which have been 
constant features of Morrisons strategy over 
the last few years.”
  Andrew Higginson, Chair

Looking forward in 
a competitive market
Last year was another packed full of 
retail incident. The market remained 
very competitive and crowded, 
with Brexit uncertainty a persistent 
concern for customers. 

Further retailer failures, especially in non-food, 
were reminders of both the pressures on the 
UK high street and how critical it is to stay 
relevant for customers. The Competition and 
Markets Authority’s (CMA) decision on the 
Sainsbury’s/Asda deal seems to block large-scale, 
intra-sector mergers for the foreseeable future, 
but also raises some uncertainty regarding 
what both companies may do now. In addition, 
two of our major competitors announced 
they will soon be changing Chief Executive.

In this context, our consistent, sustained 
progress was pleasing, with another year 
of profit growth, strong free cash flow, 
and the payment of both an ordinary and 
special dividend, all of which have been 
constant features of Morrisons Fix, Rebuild 
and Grow strategy over the last few 
years. Since 2014/15, the balance sheet has 
strengthened considerably and we have paid 
and declared 64.7p per share in dividends 
to shareholders, equivalent to over £1.5bn. 
It is particularly pleasing that the continuity 
of the Morrisons team effort is being 
maintained from within, as home grown 
management talent is coming through.

While this broad-based progress is 
encouraging, sales momentum did ease 
somewhat. Perhaps after several years of 
strong, uninterrupted growth, some degree 
of slow down was to be expected. That is not 
really the way that Morrisons is wired though. 
We are looking to get back to being the best 
we possibly can, and do the best possible 
job for customers.

Turnaround momentum
As always, we will take some learnings into 
next year. I am confident that, despite the 
competitive, crowded market, Morrisons 
can thrive.

We will keep improving in key areas such 
as price, service and availability and we have, 
in our shops and our colleagues, the ability 
to be more on the front foot this year in 
delivering an even better shopping trip 
for customers.

As the Fresh Look programme and the 
innovations from the new stores are rolled 
out across the estate, Morrisons stores 
are looking more and more like a great fit 
for today’s customers. They are neither too 
big nor too small, located in the heart of 
communities, with the emphasis on great 
value and good, British quality.

As I said last year, we are investing more and 
more into our Market Street butchers, bakers, 
fishmongers and other skilled craftspeople 
just as some of our competitors are coming 
out of service counters, a trend that 
accelerated further last year.

Our unique British fresh food manufacturing 
businesses give us an unrivalled provenance 
just as issues such as local, traceability 
and sustainability are becoming even 
more important for customers. Sections 
of this Annual Report and our Corporate 
Responsibility Report deal directly with 
many of these issues and show some of the 
excellent work Morrisons is doing on behalf 
of its multiple different types of stakeholder.

4

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

2019/20 quarterly Group LFL sales  
(exc. fuel)

Basic earnings per share before 
exceptionals (pence)

Q4

(2.1)%

(1.9)%

(1.2)%

Q3

Q2

Q1
Q4*

2019/20
2018/191
2017/18

2016/17
2015/16

2.3%

3.8%

13.18

12.85

12.19

10.86

7.77

Definition
See the Glossary on page 152 for a definition. 
* 2018/19

1  Restated for application of IFRS 16 ‘Leases’.

Definition
See the Glossary on page 153 for a definition.

Strong management 
succession plans
Complementing the best colleagues in our 
shops, is a talented senior team.

We were delighted to strengthen the Board 
with the appointment of a third Executive 
Director, Michael Gleeson, as Chief Financial 
Officer. Michael is a chartered accountant 
and joined Morrisons in 2014, initially as Group 
Financial Controller and then Supermarkets 
Finance Director. For the last three years he 
has been Trading Director, latterly responsible 
for ambient grocery, frozen, dairy, fuel and 
services. Both at Morrisons and before, he has 
a first-class track record and extensive financial, 
commercial and retail experience.

We were also delighted to promote 
Trevor Strain, already a proven business leader, 
to the new role of Chief Operating Officer. 
Trevor has been an Executive Director of 
Morrisons since 2013, initially as Chief Financial 
Officer and, for more than a year, as Group 
Chief Finance and Commercial Officer. In his 
new role, Trevor’s responsibilities will include 
commercial, manufacturing, supply chain, 
logistics, operations development, online 
and wholesale.

The Board and I welcome both Michael and 
Trevor to their new roles and wish them every 
success in the future.

Together with changes to the Executive 
Committee that David describes, these 
important appointments are the result of a 
careful planning process that is bringing new 
generations of talent through, from within the 
Morrisons ranks. Continuity and management 
succession are vital parts of the turnaround 
and ones the Board will keep focusing on 
very closely as the evolution of the senior 
Executive and Non-Executive team continues.

COVID-19
At the time of writing, in mid-March, there 
is unprecedented challenge for our country, 
with the COVID-19 pandemic affecting almost 
everyone in the UK. The confidence in food 
supply is one of the key stabilising elements of 
a public health crisis and it is our duty to steer 
the Company through this period and support 
the country more widely. As a food maker 
ourselves, much of our supply chain is in our 
own hands, and we are all working incredibly 
hard throughout Morrisons to keep the shelves 
stocked, to keep store standards high and to 
serve our customers. Managing the business 
through the crisis, getting on the front foot, 
doing our best work, building our resilience 
and becoming even more central to the 
communities we operate in will help us 
beat this pandemic together.

Andrew Higginson, Chair

Governance highlights

Board leadership and 
Company purpose
• The Company’s purpose, values 

p31

and strategy are aligned to its culture

• The views of key stakeholders are 
considered in Board discussions 
and decision making

p34

p38

p40

Division of responsibilities
• The Board comprises a majority 

of Non-Executive Directors

• There is an appropriate mixture of 
skills and experience on the Board

• Rooney Anand is the Senior 

Independent Director

• Tony van Kralingen is the Non-

Executive Director designated to 
engage with colleagues on behalf 
of the Board

Composition, Succession 
and Evaluation
• All Directors are subject to  

re-election at our AGM

• The internal Board effectiveness 
review found the Board to be 
effective, with a well balanced 
set of capabilities, experiences 
and expertise

Audit, Risk & Internal 
Control
• The Audit Committee is satisfied 
that the Group’s statutory auditor, 
PwC, who were appointed in 
2014/15 are independent and 
performing effectively

• The Board is satisfied with the 

effectiveness of internal control 
and that risk is being managed 
effectively across the Group

Remuneration
• The Board is satisfied that 

p46

remuneration policies and practices 
support the strategy and promote 
long-term sustainable success

• The updated Directors’ Remuneration 
Policy will be tabled for shareholder 
approval at the 2020 AGM

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

5

Strategic reportGovernanceFinancial statementsInvestor informationChief Executive’s statement

“ During the year, the tough trading conditions 
weighed on sales, but we kept focussed on our 
customers and our priorities – investing in 
the Morrisons price list, delivering good quality, 
improving availability, and closely managing 
our costs.”
  David Potts, Chief Executive

Momentum maintained in 
a more challenging year
2019/20 was our fourth year of 
turnaround and, in many ways, proved 
to be our most challenging to date. 
In more difficult conditions, I was 
pleased with the further progress we 
made, continuing the momentum of 
our Fix, Rebuild and Grow strategy.

However, at the time of writing in mid-March 
we are facing into a very rapidly developing 
crisis, the COVID-19 pandemic. It is a time 
of unprecedented challenges and we are 
managing the business through the crisis with 
the welfare of colleagues, customers and 
all stakeholders at the front of mind.

The last year
The very favourable summer weather 
and events such as the football World Cup 
in 2018, we always knew we were going to make 
for tougher year-on-year sales comparatives 
in 2019, but we also faced added challenges. 
Prolonged and unprecedented political debate 
over Brexit, plus a mid-December general 
election during our peak trading period, 
meant elevated levels of customer uncertainty 
throughout the year which weighed on 
shoppers’ confidence.

In 2019/20, the food retail market, always very 
competitive, became collectively more so with 
much higher levels of promotional activity.

So, after three years of positive like-for-like, 
it was disappointing to report lower sales 
for the year. We will, of course, take some 
learnings into the new year.

However, despite the tough trading conditions 
weighing on sales, we kept focussed on our 
customers and our priorities – investing in the 
Morrisons price list, delivering good quality, 
improving availability, and closely managing our 
costs – and it was particularly pleasing to both 
grow profits for the fourth consecutive year 
and pay another special dividend.

Important plans
We are confident we have some important 
plans for the year ahead and beyond. We have 
introduced a fourth phase of our strategy – 
‘Sustain’ – emphasising the critical importance 
of our broader societal and environmental 
responsibilities, and also striving to sustain 
the strong momentum of the turnaround 
so far and take opportunities to 
differentiate Morrisons. 

Further progress is on many fronts: We are 
continuing to invest in the Morrisons price list, 
and are becoming cheaper across a basket 
of our customers’ favourite items, both 
Morrisons own-brand and manufacturers’ 
brands. For example, our basket of hundreds 
of Christmas items was once again very 
competitive, with most prices the same or 
lower than last year. We will keep on investing 
– lower prices mean more customers coming 
to Morrisons more often and more volume 
through our stores, both of which are key for 
the continued momentum of the turnaround.

6

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Morrisons unique brands are taking shape. 
‘Morrisons Makes It’, ‘Naturally Wonky Naturally 
Wonderful’, ‘Best’, ‘Free From’ and our vegan 
range, ‘V Taste’, are all going from strength to 
strength and are good examples of our great 
value, authentically British fresh food, made by 
our skilled team of food makers. In non-food 
‘Nutmeg’ clothing is growing very rapidly, 
as too is Home and Leisure.

In addition, we are unique in owning our own 
fresh food businesses and brands, including 
International Seafoods Ltd, based in the port 
town of Grimsby, and Woodhead Bros, our 
fresh meat business. We are introducing low 
price, great value ranges under these and 
other exclusive Morrisons brands.

On Market Street we employ thousands of 
butchers, bakers, fishmongers, florists, and other 
highly skilled food specialists. Throughout the 
whole store, our knowledgeable and friendly 
colleagues are part of what makes us different 
from other supermarkets, and something 
our customers love most about Morrisons. 
We recently announced that we would be 
investing in 4,000 net new frontline jobs, 
all aimed at serving our customers better. 
We are removing over 3,000 managerial roles 
and creating 7,000 new customer-facing roles. 
This new colleague structure is exactly aligned 
with our food maker, shopkeeper credentials, 
and will put more pairs of hands on the shop 
floor, helping us stand out from the retail 
crowd and realise some of the productivity 
opportunities in our stores.

New format innovation is also beginning to 
come through, creating further opportunities 
for us. Our new store in Canning Town is our 
first with a Market Kitchen food-to-go offer, and 
we opened our first smaller community store, 
in Bolsover. We hope to develop many of these 
format and property learnings across our store 
estate over coming years. We were also very 
pleased to achieve a total consideration of 
around £120m for our store and site in Camden, 
which will be re-developed into a new Morrisons 
store, residences and businesses.

4,000

Net new front line jobs

38

Stores picking online orders

7th priority

Digitalising all aspects of our 
business is becoming increasingly 
important. Naturally digital  
has become our seventh priority

Broader, stronger, naturally digital
Away from our supermarkets, we are also 
making further good progress towards 
becoming a broader and stronger business.

In wholesale, with McColl’s we are trialling the 
conversion of some of its shops to Morrisons 
Daily convenience stores. Sales so far are 
strong, and we are currently further tailoring 
and testing the proposition as we begin to 
transition McColl’s remaining ex-Co-op stores 
to Morrisons wholesale supply. We are 
growing sales with all our other wholesale 
customers, including with Amazon, where the 
Morrisons store on Prime Now, our ultra-fast, 
same day online grocery home delivery 
service, has now extended to eight cities 
across the UK.

In online, we continue to grow quickly. 
We have deferred our entry into Ocado’s 
Erith Customer Fulfilment Centre (CFC) until 
early-2021, when we expect reduced start-up 
costs. In the meantime, our part of the existing 
Dordon CFC is running at near-capacity and 
we are now picking Morrisons.com orders 
from almost 40 of our stores, and have 
extended our coverage area to over 90% 
of British households. In addition, we have 
begun a click and collect trial for customers 
in six stores, and have recently launched our 
‘Nutmeg’ clothing offer online.

As we plan progress across many fronts, 
digitalising all aspects of our business is 
becoming increasingly important and relevant. 
So much so that ‘naturally digital’ has now 
become our seventh priority. We have set 
up a team to identify opportunities and act 
at pace to create value for all stakeholders 
by building digital solutions which will help 
us organise our colleagues and processes: 
to simplify all aspects of Morrisons, eliminate 
wasted effort, improve the shopping trip, 
and become more popular and accessible 
for customers. It will involve working with 
existing teams and infrastructure to improve 
or accelerate what we have, rather than invest 
significant new capital.

Sustainability spotlight 
Our sustainability focus

‘Sustain’ is a core priority of 
our business and underpins 
everything we do.

A key part of this is the role Morrisons 
is playing in helping lower the use of 
carbon, and reducing our business and 
customers’ reliance on plastic. It also 
means supporting British farmers, 
reducing food waste and supporting 
our suppliers to source responsibly. 
We are committed to being a positive 
force in the communities we serve, 
and are working towards making our 
business truly integrated locally.

www.morrisons-corporate.com/cr/ 
corporate-responsibility/

A strong team
In the end though it’s about people. 
Digital technology plays a key part, but 
Morrisons people are making the difference. 
We were delighted to welcome Michael 
Gleeson to the Board as Chief Financial 
Officer and Trevor Strain to his new role 
as Chief Operating Officer. We have also 
recently made some changes to the 
Executive Committee, which is responsible 
for day-to-day operations and strategy of 
the business. Andy Atkinson is now Group 
Commercial Director and David Lepley, an 
experienced retailer, has been promoted 
to the role of Group Retail Director. I am 
excited as these new generations of talent 
rise through the Morrisons ranks.

Most importantly though, I would like 
to thank all our colleagues – in the stores, 
manufacturing, distribution, and offices. 
Last year was more difficult, and recent weeks 
facing into COVID-19 have been incredibly 
testing for all, but our colleagues have been 
exceptional in their flexibility, professionalism, 
resourcefulness and positivity. We promise 
to keep working as hard as we can for 
all stakeholders as we overcome this 
virus together.

David Potts, Chief Executive

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

7

Strategic reportGovernanceFinancial statementsInvestor informationSeven priorities  
in action

We are making progress on our priorities  
as we continue to listen to and learn from our  
colleagues and customers.

These case studies illustrate progress 
made this year in building a broader, 
stronger Morrisons and delivering against 
our seven priorities.

1

To be more competitive

2 To serve customers better

3

Find local solutions

4 Develop popular and 

useful services

5 To simplify and speed up 

the organisation

6 To make the core supermarkets 

strong again

7 Naturally digital

Any case studies identified with the 
symbol below are part of our corporate 
responsibility objectives.

CR Corporate Responsibility

To be more competitive
Customers trust and rely on Morrisons 
to provide great value, especially on 
their favourite items.

• We continue to invest in the shopping trip 
and improve our relative competitiveness 
for customers.

• Being more competitive is about good 

quality as well as great prices. During the 
year we improved product specification, 
packaging and merchandising across 
hundreds of our customers’ favourite items.
• We are making good progress developing 
our brands such as ‘Morrisons Makes It’, 
‘Naturally Wonky Naturally Wonderful’, 
‘Best’, ‘Free From’ and our vegan range 
‘V Taste’. We are also adding items from 
our unique manufacturing business, with 
brands such as International Seafoods 
and Woodhead Bros.

• In non-food, our Home and Leisure range 
is progressing well. ‘Nutmeg’ clothing is 
growing very rapidly and is now available 
online for both home delivery or click 
and collect from any Morrisons store.

Sustainability spotlight 
Reducing plastic packaging in our loose fruit and veg areas

We are extending our plastic-free 
fruit and veg areas in stores.

This follows a ten-month trial in three of our stores 
in Skipton, Guiseley and St Ives, where the amount 
of loose fruit and veg bought by customers 
increased by an average of 40%. Customers are 
able to purchase up to 127 varieties of loose 
fruit and veg including everyday essentials such 
as potatoes, cabbages, cauliflowers and apples, 
as well as seasonal varieties such as celeriac. 
The move to loose fruit and veg will reduce our 
use of plastic by an average of three tonnes per 
week, equating to around 160 tonnes per year. 

This initiative rolled out to over 60 stores 
during 2019.

1

2

3

6

  CR

www.morrisons-corporate.com/cr/ 
policy/plastics/

Price crunch 
customer favourites

1,300 
own-brand 
customer 
favourites

During 2019, we commenced 
our ‘Customer Favourites’ 
initiative, lowering prices on the 
products that matter the most 
to customers.

We’ve identified around 1,300 
own-brand customer favourites 
to focus on, cutting prices 
within this basket.

The programme looks to improve 
both the quality and value of 
these products, carrying out 
benchmarking activities to ensure 
product and packaging quality.

In store, additional focus is given 
to merchandising, point of sale 
and product availability.

1

2

6

8

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

 
 
 
 
 
Find local solutions
Our aim is to be truly integrated locally, 
to be part of local communities, helping 
them thrive in a sustainable way.

• We hosted another ten Local Food Maker 
events during the year, at venues from 
Fort William to Folkestone. We have now 
surpassed a key milestone of 1,000 new, 
local products, which we have sourced 
from 37 Local Food Maker events held 
across Britain in just three years.

• Many local food makers are continuing 

to expand their geographic reach through 
their relationship with Morrisons.

• Our Fresh Look programme continues 
to provide us with local opportunities. 
At Lake, on the Isle of Wight, our Fresh 
Look refit delivered our most integrated 
local store so far.

• We provide support for local communities 
through dedicated in-store Community 
Champions, community rooms where local 
groups can meet, and education and support 
programmes to help local customers enjoy 
eating well and address local issues.

• We also continue to improve our offer 
around events and local demographics.

To serve customers better
Customers tell us provenance, authenticity 
and service are very important.

• We are making investments to improve 

service for customers and in Market Street, 
and to increase the amount of plastic-free 
loose fruit and veg.

• Morrisons.com continues to grow. We can 
now access over 90% of British households 
through a combination of central fulfilment 
and store pick in almost 40 Morrisons 
supermarkets. We have also begun a click 
and collect service in six stores.

• We have introduced an initiative called 

‘Too good to go’ in all of our stores allowing 
customers to purchase goods which are at 
risk of being wasted, at a discount.

Sustainability spotlight
Truly local at our Lake store

Customers are increasingly looking 
to buy local products and we 
now stock more than 1,000 local 
products, from 220 local suppliers.

Our store at Lake, Isle of Wight, is our 
most integrated store so far, stocking locally 
supplied milk, cheese, cream, coffee, eggs, 
meat, tomatoes, biscuits and garlic, and 
the top selling cream in the store is supplied 
by Briddlesford Lodge Farm & Dairy, situated 
just seven miles from the store.

1

2

3

4

6

  CR

my.morrisons.com/ 
foodmakers/local-sourcing/

BRITISH GROWN

‘Nutmeg’ range expands 

489 stores

‘Nutmeg’ clothing is available 
in 489 stores, with womenswear 
growing throughout the year 
and now being stocked in almost 
300 stores, alongside our already 
established childrenswear 
range. We have also released 
‘Nutmeg’ gift cards, launched 
‘Nutmeg’ online and have plans 
to introduce menswear.

1

2

3

4

6

7

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

9

Strategic reportGovernanceFinancial statementsInvestor information 
 
 
 
 
 
 
 
 
Seven priorities  
in action

continued

Expanding our services
Market  
Kitchen

Our new store in Canning  
Town is the first to include  
a Market Kitchen which offers  
food-to-go options including  
smoothies, wraps and stir-fries.

1

2

3

4

6

Develop popular 
and useful services
We continue to develop and expand 
popular and useful services at Morrisons, 
providing more reasons for our customers 
to visit us.

• We have installed 100 rapid electric vehicle 
chargers at our stores, which are of the 
highest specification available, and allow 
Morrisons customers to fully recharge their 
electric vehicles within 20 to 60 minutes.
• After a successful start last year, we now 
have 50 Travel Money currency exchange 
kiosks in our stores.

• We now have around 35 hand car washes 
through our partner, Car Park Valeting, 
and are part of the Responsible Car Wash 
Scheme. We are also starting to introduce 
more high street offers onto our car parks. 
For example, we have launched the 
cash-for-clothes service, Smart Recycling, 
into nine stores, and have plans for more 
popular services such as barbers, beauty 
bars, windscreen repairs and travel pods.

• We have launched both Morrisons and 

‘Nutmeg’ gift cards, introduced new third 
party gift card fixtures, digital gift card 
screens, and expanded the range of gift 
card services. 

10

To simplify and speed up 
the organisation
Many components of our Fix, Rebuild, Grow 
and Sustain strategy aim at simplifying 
and speeding up, demonstrating how our 
priorities are interconnected.

• We are identifying several sources of 

productivity and cost saving opportunities.
• We made good progress in improving the 
shopping trip and being more competitive 
for our customers across areas such as 
merchandising, on-shelf stock holding, 
and range optimisation. We also introduced 
enhanced in-store systems to reduce waste 
and markdown and to enable better visibility 
of stock levels which improves availability.

• Work continues in our supply chain to 

introduce forecasting tools to enable better 
short and long-term order planning, and 
for promotions. We have also completed 
the implementation of a new fresh food 
warehouse management system in 
two depots.

• We have outsourced transportation 

planning and operations at three of our 
distribution centres and vehicle maintenance 
at five sites, bringing greater simplicity and 
flexibility to our distribution infrastructure.
• We are working more closely with suppliers, 

forming simpler, more collaborative 
relationships. 

Investing in manufacturing  
capability

9,000+

manufacturing colleagues

• We provide fresh food straight from 

the factory

• A short supply chain keeps prices low 
for customers and provides choice

• Over 9,000 colleagues at food 

maker sites

• Increased automation is simplifying 

and speeding up

1

2

5

6

7

  CR

 
 
 
 
 
 
 
 
 
To make the core 
supermarkets strong again
We continue to improve our existing store 
network through our Fresh Look refresh 
programme and are opening a handful 
of new stores each year.

• Our Fresh Look refits and new stores 

continue to provide learnings and changes 
across the Morrisons estate.

• 44 Fresh Look refits were completed in the 
year, bringing the total to almost 350 since 
the start of the programme.

• We will continue the Fresh Look programme 
and aim to have completed the refresh 
on the whole estate over coming years.
• We introduced almost 70 more garden 

centres for the summer season and 
around 50 additional enhanced Home 
& Leisure departments.

• We have started a programme to increase 
investment in our Market Street service 
counters. Customers tell us that our Market 
Street fresh food offer and our skilled 
craftspeople are highly valued and part 
of what makes Morrisons different.

• All three of 2018/19’s new store openings, 
at Abergavenny, St Ives in Cambridgeshire, 
and Acocks Green in Birmingham are 
performing well.

• We opened four new stores during the 
year, which included two replacements. 
The new stores include Canning Town, 
which is our first store with a ‘Market 
Kitchen’ food-to-go offer, and Bolsover, 
our first smaller, ‘community store’ format.

• ‘Nutmeg’ womenswear is now in almost 

300 stores and we have plans for a launch 
of menswear.

Naturally digital
With technology changing the way customers 
live and shop, we have added a seventh priority 
– to be naturally digital.

• We have set up a team to identify 

opportunities and act at pace to create 
value for all stakeholders by building 
digital solutions.

• This team and technology will help us 

organise our colleagues and processes to; 
simplify all aspects of Morrisons; eliminate 
wasted effort; improve the shopping trip; 
and become more popular and accessible 
for customers.

• It will involve working with existing teams 

and infrastructure to improve or accelerate 
what we have, rather than re-invent or invest 
significant new capital.

• As digital solutions aim to change things 
fast and once, they are increasingly the 
natural way to execute many elements 
of our Fix, Rebuild, Grow and Sustain 
turnaround strategy.

Garden centres

250+

We introduced almost 70 more 
garden centres for the summer 
season, taking the total across 
the estate to over 250, as our 
Fresh Look refits and new stores 
continue to drive innovation.

1

2

3

4

6

Sustainability spotlight
Our charity partner: CLIC Sargent

Our fundraising partnership with 
CLIC Sargent reached a total of 
£11m in January 2020. In late 2019, 
we decided to extend the initial 
three year partnership by a further 
12 months, until February 2021. 
The highlight of this final year of 
fundraising will be the opening of 
a new CLIC Sargent ‘Home from 
Home’ in Manchester.

2019 saw increased colleague fundraising 
with more people than ever before taking on 
challenges and organising fundraising events. 
133 colleagues took part in CLIC Sargent’s 
sponsored Snowdon trek in July, and many 
more took part in store and site activities, 
such as Childhood Cancer Awareness Month. 
Other notable events included four ‘Every 
Pack Gives Back’ campaigns, together with 
the launch of a special own-brand ice cream 
and a bespoke shopper bag, designed by CLIC 
Sargent children, to raise money for the charity.

To date, the partnership has funded over 
7,800 grants for families facing the unexpected 
costs of cancer, a ‘home comforts’ scheme 
at CLIC Sargent ‘Home from Home’, and has 
created a Nurse Educator programme to help 
improve young people’s cancer care.

“  Morrisons are incredible and 
we feel so grateful to have 
their support as a charity 
partner. We’re in awe of 
what they’ve raised for CLIC 
Sargent in the last year – 
our partnership just keeps 
getting better and better.”
  Kate Lee, Chief Executive, CLIC Sargent 

www.morrisons-corporate.com/cr/ 
charity-of-the-year/

BRITISH GROWN

11

Strategic reportGovernanceFinancial statementsInvestor information 
 
 
 
Morrisons sites and brand
Our brand is more accessible, more popular  
and we are broadening the markets we operate  
in to become more relevant to more people.

12m

We serve an average 
of around 12 million 
customers every week

50There are 50 Morrisons 

Daily convenience 
stores on our own 
forecourts and we 
have 335 petrol filling 
stations in total

492Supermarkets conveniently 

located across the UK

90%

Our online home 
delivery service 
is now available 
to over 90% of 
British households

North 
117

00

Number of stores by area

Distribution centre
Manufacturing site

Central 
145

South 
230

12

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Our brands
Our wide range of brands cater for all tastes 
and budgets, from our entry price ranges: 
Savers, Woodhead Bros, International Seafoods 
and Greenside Deli to The Best range, for those 
special occasions and treats.

Veganism is becoming increasingly popular 
and we have extended our own-brand vegan 
range, V Taste. Our Free From range continues 
to expand and includes products such as 
jackfruit pizza, as well as vegan pasties and 
rolls available at our Market Street counters.

Renowned for provenance and authenticity, 
our own-brand crumpets and pitta bread, 
are manufactured at our Rathbones bakery.

Market Street is a brand in its own right. 
Recognised and valued by customers, it offers 
traditional market counters where skilled 
colleagues prepare food exactly the way 
customers want, in exactly the portions they 
want – from hand cut steak and filleted fish, 
to hand finished cream cakes and personalised 
giant cookies.

‘Nutmeg’ is increasing in popularity and we have 
extended the range into other categories such 
as baby accessories, toothpaste, mouthwash 
and skincare. Our ‘Nutmeg’ Womenswear 
range is now available in 293 stores and is 
available to buy online.

Our sites
At Morrisons we have 492 conveniently located 
supermarkets, along with 50 Morrisons 
Daily convenience stores located on our 
petrol forecourts, served by our seven 
regional distribution centres and our 
national distribution centre.

During 2019, we opened two new stores; 
one at Bolsover, which is a ‘community’ format 
store of 15,000 square feet, and one at Canning 
Town, along with two replacement stores 
at Folkestone and Oswestry, all of which are 
proving very popular with new and existing 
customers. The store at Canning Town is 
our first to incorporate ‘Market Kitchen’, 
an innovative food-to-go offer.

During the year, 44 stores received a Fresh 
Look refit and now benefit from a new look, 
innovation in produce, Food To Go, Café, Barista, 
Home & Leisure, Garden and Party. Our store-
pick online delivery service has been extended to 
38 stores and, together with our central fulfilment 
model, over 90% of British households now 
have access to our online offer. Morrisons store 
on Prime Now, the ultra-fast same day grocery 
service, in partnership with Amazon, has been 
expanded to 17 stores, in eight cities.

As the UK’s biggest fresh food maker, our 
18 well invested manufacturing sites make 
and supply our stores with meat, fish, bakery, 
flowers, cooked meats, pies, quiches, pastries, 
cheese and eggs, as well as fruit and veg. 
This provides unrivalled provenance and we 
work closely with British farmers and growers, 
to utilise whole crops, reduce food waste and 
provide good quality, great value products, 
which customers love. In addition to our 
‘Naturally Wonky Naturally Wonderful’ brand, 
we have partnered with ‘Too Good To Go’ 
to offer discounted one kilo boxes of fresh 
products which have come to the end of their 
shelf life, but are still perfectly good to eat.

A few of our brands:

220

local food makers
p9

For more detail

Over
50%

of the fresh food 
we sell is made 
by us

8Distribution centres
18Manufacturing sites

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

13

Strategic reportGovernanceFinancial statementsInvestor informationOur customers
Listening hard and responding to changing  
demands of our customers.

In addition, more and more colleagues are 
spending more time in stores with customers, 
understanding their views on the shopping 
experience and learning how we can improve.

As a result of all this listening, we know 
that great value for money, good quality and 
a quick and easy shopping trip is important 
to customers. The IGD reports that 85% of 
shoppers are trying to improve their diet in 
some way, adopting a variety of techniques 
to achieve this. Our customer listening helps 
us understand these trends and how we 
can better serve customer needs.

Morrisons More Card continues to be popular 
with customers who enjoy earning points and 
money off their shopping trip. Through the 
More Card we capture millions of transactions 
a year, giving us a huge source of data which 
helps us further understand customer 
behaviours. This year, we developed tools 
which enable us to analyse data more quickly 
and easily, making this crucial information 
available to more colleagues around the 
business, so that we can continue to 
improve the shopping trip.

Truly integrated locally
Customers tell us how important ‘local’ is to 
them, particularly within produce, meat and 
dairy, and our local sales continue to grow. 
Our ambition is to become ‘truly integrated 
locally’ providing more locally produced 
food and drink to more stores and being 
more locally relevant and integrated in the 
communities we serve. See page 9 for detail  
on progress of Local Solutions.

Love index

18,256

We had 18,256 ‘love’ reactions and 
7,405 ‘love’ mentions on social 
media this year.

The Love Index is all about sharing 
the reasons why customers 
love Morrisons.

Grocery market and 
consumer confidence
The Institute of Grocery Distribution (IGD)
forecasts modest growth in the grocery 
market over the next few years, with the UK 
grocery market expected to grow +12.5% by 
2024. Online is set to be the fastest growing 
channel, driven by improving fulfilment 
options and multi-channel developments. 
Supermarkets will remain the largest channel, 
with marginal growth and a focus on 
competing harder on price and offering 
a differentiated customer experience.

UK consumer confidence has been declining 
since August 2018 and through much of 2019 
was at a six-year low. The lack of confidence 
is particularly apparent with regards to the 
general economic situation.

Brexit continues to cause uncertainty 
for customers. While Brexit Day passed on 
31 January 2020, uncertainty still remains 
around the conclusion of the transition 
period and detail of future trading relationship 
with the EU. The subsequent potential 
for price increases is causing concern for 
many. Media coverage of potential delays to 
imports and government contingency plans 
for food and medical shortages have added 
to existing fears.

Our vertically integrated supply chain means 
we are well placed to mitigate the potential 
impacts of different UK – EU trade scenarios, 
and we have been working hard to put plans 
in place to minimise the impact of all scenarios.

In these times of uncertainty we continue 
to focus on our priorities. Driven by our 
core purpose, we are seeking to find ways 
in which we can continue to improve and 
be more competitive.

Listening and responding 
to customers
Listening to customers and responding 
quickly is at the heart of our business. 
We must understand customers’ constantly 
evolving needs and expectations in order 
to grow and compete.

In the last year, almost a quarter of a million 
of our shoppers gave us feedback regarding 
their experiences in our stores, while one and 
a half million customers got in touch with us 
via our customer service contact centre team. 
These interactions provide a rich and valuable 
source of data, feedback which we capture, 
analyse and share across the business.

Outcomes for customers

An improving shopping trip 
informed by listening

More customers buying more 
from us, more often

Customers can get what they 
want, when they want it

Consumer confidence

-6
-7
-8
-9
-10
-11
-12
-13
-14
-15

Jun
18

Dec
18

Jun
19

Dec
19

Source
GFK monthly consumer confidence index, 
20 December 2019.

UK grocery market size forecast
(£bn) 

2024

2023

2022

2021

2020

2019

218

212

207

202

198

194

Source
Institute of Grocery Distribution (IGD).

Composition of UK grocery market size  
2019 vs 2024 (% share)

2019

2024

2024
forecast

2019

Supermarkets

46.5% 42.6%

Convenience

21.4% 22.2%

Discounters

12.6% 15.8%

Hypermarkets

7.4%

8.4%

Online

6.0%

7.7%

Other Retailers

6.1%

3.3%

Source 
Institute of Grocery Distribution (IGD) (June 2019).

14

Sustainability spotlight
Healthier choices: chilled ready meals

85%

of shoppers are trying to improve 
their diet in some way1

Service and value
We have made improvements to the customer 
shopping experience this year, increasing our 
average customer satisfaction score by +3% pts 
across 2019/20, driven by improvements in item 
availability and presentation of fresh food.

Customers continue to tell us that they rate us 
highly for the expertise and friendliness of our 
colleagues, which they regard as important.

Value for money is one of the most 
important reasons customers choose a 
grocery retailer. We continue to reduce prices 
through ‘Price Crunch’ and a compelling 
promotional programme.

This year we launched an initiative to reduce 
prices and benchmark quality on ‘Customer 
Favourites’ (see case study on page 8). This has 
already driven increased sales and volumes.

Within own-brand, we also improved our entry 
price point brands with the launch of value 
brands which are primarily produced in our 
own fresh food sites including ‘International 
Seafood Co’ and ‘Woodhead Bros’. In addition, 
January 2020 saw the early stages of a new 
brand direction within the rest of our entry 
price point range.

Offering healthier choices
Our listening programmes tell us that 
customers are more conscious than ever about 
their food choices. Free From and Veganism 
are important trends and growth areas, as is 
providing healthier choices, such as products 
with lower calorie, sugar and salt content.

We recognise that we have an important role 
to play in helping customers lead healthier 
lives, and this year we continued our nutritional 
reformulation removing more salt, sugar and 
fat from our own-brand products.

We have made, or are making, improvements 
to our brands which support customers 
with healthier eating or specific dietary 
requirements.

Our ‘Counted’ range, which provides a calorie 
controlled alternative to our customers’ 
favourite meals, launched in January 2019. 
The range focuses on improved quality, 
new products, revised nutritional criteria 
and clearer on pack communication.

We have also extended our ‘Fresh Ideas’ 
brand, providing fresh and nutritious meals, 
meal components and ‘on the go’ solutions 
to help our customers enjoy eating well.

Free From is an important and rapidly 
growing area of our business and this year 
we continued to develop our offer in this 
area for customers.

Veganism and vegetarianism are growing 
trends, and many customers are consciously 
choosing to reduce meat consumption for 
health, sustainability and ethical reasons2. 
Having launched our ‘V Taste’ range in 
November 2018, we continue to develop 
our range of vegan and vegetarian products, 
to meet increased demand.

Customer service and Market Street
We have commenced a programme focussed 
on improving our customers’ experiences. 
This programme is about listening hard 
and responding quickly to feedback from 
colleagues and customers; and by doing so, 
we have seen average customer satisfaction 
improve and colleague engagement increase.

Over 4,500 colleagues have completed 
additional customer service training, where 
the emphasis has been on putting customers 
first through teamwork to deliver great 
service for our customers.

We relaunched our range of Morrisons 
chilled ready meals, comprising 100 
new or improved products.

Based on 52 weeks of sales, the reformulated 
range now has over 679 million fewer calories, 
58 tonnes less sugar, and 38 tonnes less fat 
compared with the previous range. The new 
products include a number of popular cuisines 
such as Chinese, Indian, Italian and Korean.

For further information, please see our 2019/20 
Corporate Responsibility Report which can be 
found at www.morrisons-corporate.com/cr/
corporate-responsibility/

Customers value the expertise of our food 
makers on Market Street, and we continue to 
provide training and development for our 
team. Since November 2018, over 3,000 Market 
Street colleagues have completed training 
sessions focussed on offering customers 
the very best service across our counters, 
including tastings and advice.

As well as the service we provide in store, 
we believe that Morrisons has an important 
role within local communities. In a number of 
stores, we have increased the hours our store 
teams can dedicate to supporting local causes 
each week, and we have also made more 
cafés available for use by community groups.

Minimising our 
environmental impact
Reducing packaging, particularly plastic, 
continues to be an important issue 
for customers.

Although plastic remains important to protect 
and preserve food, we have nevertheless made 
significant progress in reducing unnecessary 
plastic packaging by removing expanded 
polystyrene from all of our own-brand food 
and drink products. We also provide customers 
with more opportunities to reduce their 
plastic consumption by offering reusable paper 
bags and more loose products such as fruit, 
veg and eggs (see page 24 for more detail 
on our progress on plastic).

In addition, we are continuing to make recycling 
easier for customers by moving recycling 
information to the front of our packaging. 
Where a product is widely recyclable we have 
added a green logo to the front of packs to 
increase awareness among customers while 
also continuing to provide the usual icons 
on the back of packs.

1  IGD Report, June 2019.
2  Mintel Meat Free Foods, 2018.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

15

Strategic reportGovernanceFinancial statementsInvestor informationOur colleagues
United by our ways of working, our team of talented  
food makers and shopkeepers are our biggest asset.

Outcomes for colleagues

Engaged and motivated colleagues

Colleagues sharing in the success 
of the business

A fair day’s pay for a fair 
day’s work

Our five ways of working
Our five ways of working underpin 
everything we do and how we operate. 
They provide a clear and consistent 
way of doing things and apply to every 
colleague across our stores, sites and 
central teams:

1 Customers first

Customers are at the heart of everything 
our colleagues do. We care about our 
customers and do all we can to always 
put them first.

2 Teamwork

Through teamwork, colleagues can help 
each other to get things done, knowing 
that we can achieve more together. 
Each colleague plays their part in the 
team, respecting and working with others 
to get better results. To ensure we serve 
our customers better, especially at those 
times of the year that mean the most to 
them, such as Christmas and Easter, all 
colleagues working in central roles help 
out in stores.

3

4

5

Freedom in the framework
Freedom in the framework means 
colleagues have the freedom to, and 
are trusted to, make decisions to help 
achieve our priorities.

Listening and responding
Listening and responding quickly is at 
the heart of the turnaround. Taking the 
time to listen to all of our stakeholders 
is embedded in the way we work.

Selling, controlling costs, 
growing profits and 
removing waste
All colleagues are food makers and 
shopkeepers and are encouraged 
to do everything they can to help 
sell more, manage our costs more 
effectively, and identify opportunities 
to improve how we do things.

Having a say on what matters
We want all our people to have their say on 
what matters, so we are involving all 98,000 
food makers and shopkeepers in delivering 
our Fix, Rebuild, Grow and Sustain plan.

Acting on their frontline insights means we 
can continually improve the business for all 
our stakeholders.

This year we were pleased that 79% of 
colleagues took the opportunity to complete 
our annual ‘Your Say’ survey. This was the 
highest ever proportion of colleagues to 
participate, and we recorded a strong overall 
engagement score of 77%, which was up on 
last year’s result.

Highlights from the survey included colleagues 
telling us they are clear on what they are 
expected to achieve in their job (91%) and that 
they understand how their work contributes to 
the success of the business (88%). The survey 
also identified improvement areas where 
we have ways to improve, such as increasing 
the regularity of our ‘Your Say’ forums and 
providing colleagues with more opportunities 
for them to develop and progress.

77%

Colleague engagement index 
(2019: 76%)

Our ‘Your Say’ forum meetings take place 
monthly in stores and sites, as well as quarterly 
at a regional level and twice a year nationally. 
They provide a mechanism for colleagues to 
share opportunities to improve the business, 
and discuss these with local management, 
members of the Executive Committee and 
Non-Executive Directors. Recent improvements 
suggested by colleagues have included more 
time to complete product markdown in some 
stores to improve sell-through, additional 
messages on product shippers to highlight 
product protection, and increasing the number 
of locations that our office colleagues are able 
to support through ‘Teamwork days’ to include 
depots and manufacturing sites.

Managers who listen, help and support
By creating and developing the right culture 
and environment for all our colleagues, they 
are able to make the maximum contribution 
to our turnaround.

This year we invited store and people managers 
to attend our ‘Leading with Purpose’ programme, 
which incorporated specific additions to 
support the managers’ work on workplace 
culture. The programme equips managers with 
the tools to lead their teams in solving increasingly 
complex business problems. It also enables 
them to adapt and lead in different situations, 
while continuing to provide high levels of 
support to get the best out of their teams.

Over half of our store and people managers 
attended the programme in 2019, with the 
remainder due to attend in 2020. This investment 
was complemented by our ‘Teamwork Meeting’ 
for leaders across the business at which we 
focussed on the ‘Core Purpose’ and how this 
is continuing to guide our plans into the future, 
including by increasing the involvement of all 
our colleagues in running the business.

Sustainability spotlight 
‘My Wellbeing’ continues to provide helpful advice

‘My Morri’, our digital platform 
for colleagues, provides useful tools 
and resources. Recent additions 
include ‘My Wellbeing’ which gives 
colleagues helpful advice on topics 
such as nutrition, sleep, stress 
awareness and mental health.

my.morrisons.com/blog/lifestyle/

16

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Tools and training to do the job
We have continued to invest in digital tools 
for colleagues, expanding our colleague 
platform ‘MyMorri’ to include resources for 
shrinkage, guidance on wellbeing and an 
improved electronic handbook.

We have also been listening to colleagues 
through our ‘Company-wide effort’ initiative. 
This has led to, for example, improved systems 
such as our ‘Stock and Systems App’ which, 
supported by training at the shelf edge, is 
saving colleagues time on core processes so 
they can focus on serving our customers.

Furthermore, we were pleased to introduce 
our new people, payroll and time and 
attendance system into Head Office and a 
small number of stores. This new, modern 
system simplifies existing people processes, 
allows colleagues to manage their own data 
and availability to work, and to swap shifts 
with other colleagues or pick up overtime 
electronically. We will roll out the system 
into all stores and sites, and expect to see 
significant colleague work-life balance and 
flexibility benefits.

A fair day’s pay for a fair day’s work
One of our ambitions for our people is 
ensuring everyone receives fair rewards for 
their contribution to our turnaround and 
business performance.

During the year we again improved our hourly 
rate of pay for frontline store colleagues, 
moving it from £8.70 to £9.00 per hour, with 
a further increase to £9.20 an hour from April 
2020, maintaining our competitive position 
in the marketplace. Our frontline colleagues 
in stores and sites also shared in our annual 
colleague bonus scheme.

At the same time we reduced the weekly 
contract hours of our store management 
team, with no loss of pay, to support better 
work-life balance.

Social Mobility Employer Index

Top 30

In 2019, we were again placed in the top 30 
in the Social Mobility Employer Index by 
the Social Mobility Foundation.

Working with greater purpose
During the year we also continued to listen 
hard to our colleagues about how we could 
enable them all to work with greater purpose.

In January 2020 we confirmed our plans 
to introduce a flatter management team 
structure into all our stores, focussed 
on taking end-to-end accountability for 
their department areas and more directly 
supporting their colleagues.

At the same time, we also described our 
plans to create more colleague roles in 
store, to better serve customers as well as 
improvements to colleague communications 
and the processes for involving colleagues 
in business improvement initiatives.

An opportunity to develop, 
progress and grow
Nurturing existing talent and bringing new 
talent into the business continues to be a 
priority. During the year, we were pleased 
to place a further 250 colleagues onto craft 
apprentice schemes in butchery, bakery 
and fish as we continue our tradition of 
growing real craft food makers. This number 
is in addition to the 45 colleagues who took 
up apprenticeships in areas as diverse as 
floristry, abattoirs and food science.

Our degree apprentice and graduate 
programmes continue to play an important 
role in attracting young talent and create a 
pipeline for management roles. This year, over 
150 colleagues started on these schemes, with 
one in three joining through our ‘Generations’ 
campaign, which provides priority assessment 
for friends and families of existing colleagues.

We also expanded our ‘Morrisons in schools’ 
programme, partnering with almost 400 schools, 
as we work locally to offer opportunities and 
support social mobility. We were pleased to 
be recognised as the Top Retail Employer for 
school leavers for the second year running in 
the ‘All About School Leavers’ award scheme1, 
and have again been placed in the top 30 in 
the Social Mobility Employer Index2.

Very highly valued and treated 
with respect
Colleague wellbeing is very important, 
and this year we took significant strides 
to improve the support we offer.

For example, our new ‘My Wellbeing’ site 
provides guidance for mental, physical, social 
and financial wellbeing, as well as offering 
access to resources provided through our 
partnership with ‘Retail Trust’.

During the year we supported a number of 
national campaigns, providing visibility and 
creating good conversations around topics 
such as mental health, the menopause and 
testicular cancer.

Responding to issues raised by colleagues 
in our ‘Your Say’ forums, we invested in 
our store staffrooms, introducing new hot 
and cold water fountains, reviewing and 
improving menus and providing dedicated 
fridges, so that colleagues are better able to 
manage their own hydration and nutrition.

Our work to celebrate diversity continues 
to progress. This year, our LGBT+ community 
attended more Pride events than in any 
previous year. We also developed plans to 
create more opportunities for Black Asian and 
Minority Ethnic (BAME) colleagues informed 
by listening, while our ‘Women in Morrisons’ 
events were attended by over 600 colleagues.

The ‘Women in Morrisons’ initiative supports 
our strong pipeline of female talent. Over the 
last few years, we have seen our proportion 
of female store managers increase from 7% 
to around 20%, female buying managers and 
senior buying managers increase from 44% to 
55%, and female members of our leadership 
team increase from 17% to 33%.

‘Your Say’ Forum

79%

of colleagues completed the ‘Your 
Say’ survey this year, the highest 
proportion of participation yet. 
We also held many local, regional 
and national ‘Your Say’ forums, 
with suggestions, such as expanding 
‘Teamwork’ days to depots and 
manufacturing sites, being just 
some of the recent improvements 
we have made based on 
colleague feedback.

1   ‘All About School Leavers Awards’ 2019 Retail Industry winner.
2   Social Mobility Foundation, Social Mobility Employer Index 2019.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

17

Strategic reportGovernanceFinancial statementsInvestor informationWorking with suppliers
Strong supplier relationships, based on mutual respect and benefit,  
continue to be key to Morrisons becoming broader and stronger –  
our growth means growth for our suppliers.

Outcomes for suppliers

Establishing lasting relationships

Working together with 
simplified terms

Ways of working that comply 
with the Groceries Supply Code 
of Practice

Listening and responding
Strong supplier relationships, based on mutual 
respect and benefit, continue to be key to 
Morrisons becoming broader and stronger – 
our growth means growth for our suppliers.

We have made good progress over recent 
years, focusing on improving longer-term 
relationships with suppliers and developing a 
consistent framework for our ways of working 
together. Our progress was reflected in this 
year’s scores in the industry survey carried 
out by the Groceries Code Adjudicator (GCA), 
which shows us continuing to be recognised 
for the overall improvement in the way we 
work with suppliers.

Listening is central to this progress. By regularly 
engaging with suppliers at all levels, and 
understanding their views, we can simplify how 
we work, and improve the areas that matter 
most to them. For example, during the year, 
we continued to focus on improving how 
we work together on promotional activity 
and planning.

This included planning further in advance, 
simplifying the way we execute promotions 
in store and collaboratively agreeing forecasts 
with our suppliers.

In 2018/19, we introduced our supplier portal, 
a free-to-use platform that enables suppliers 
and buyers to document and store agreements. 
We have listened to suppliers’ feedback and 
have continued to improve the tool to simplify 
the way we work together.

Food we are all proud of
We are food makers and shopkeepers, with our 
Market Street colleagues making a huge range 
of fresh products in store every day, that our 
customers truly value. We work closely with all 
our suppliers to ensure we provide products 
we are all proud of, and offer customers 
great quality, removing unnecessary cost 
to improve competitiveness.

We value innovation, and work together with 
suppliers to bring new and exciting products to 
our customers as well as ensuring the products 
we sell are sourced in a sustainable way. In the 
past 18 months, we removed over 4,000 tonnes 
of plastic by various means including an increase 
in the amount of loose fruit and veg we sell. 
This alone is saving around 160 tonnes of plastic 
packaging each year, while moving our 2019 
Christmas cards from plastic to cardboard 
boxes, saved more than 42 tonnes.

Best of British

100%

of our own-brand fresh meat,  
milk and eggs are British. We work 
with around 3,400 UK farmers  
to give our customers the  
best and freshest produce  
all year round.

Direct sourcing, farmers and 
small suppliers
We are proud to be British farming’s biggest 
supermarket customer, supporting farmers and 
the wider community throughout the British 
food supply chain. We remain committed 
to sourcing all of our fresh beef, pork, lamb, 
chicken, turkey, milk, eggs and cream from 
British farmers, and continue to strengthen 
our relationships by working directly with, 
for example, potato, onion and carrot growers.

Our customers support the farming 
community by purchasing products in the 
‘For Farmers’ range, where a clear part of 
the retail price of the products goes directly 
back to farmers.

We continue to grow and expand our 
manufacturing division. This year we integrated 
our new Yorkshire egg packing business, 
focusing on delivering the best quality 
products while enhancing our efficiencies 
to improve costs for our customers.

This year also saw us again conduct our Local 
Food Makers events and to grow our range 
of locally supplied products. This helps us stay 
close to small British suppliers, giving them 
an opportunity to engage with us and to 
bring their products to our stores.

We continue to support British Farming and 
our smaller suppliers by offering shorter 
payment terms to these suppliers.

Paying suppliers on time is important to us, 
with 99.5% of our suppliers paid on time, 
as presented in the report covering 5 August 
2019 to 2 February 2020 featured on the 
government website1.

1   Government website www.gov.uk/check-when-businesses-

pay-invoices/ for the period 5 August 2019 to 2 February 2020.

18

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Sustainability spotlight 
Free-range eggs

We have moved away from caged 
eggs after doubling the number 
of free-range farmers that supply 
our egg packing business.

This means that 100% of our fresh eggs will 
come from hens that have outdoor access 
for at least eight hours each day, as well as 
nest boxes with wide perches and spaces 
for scratching and dust bathing.

We are also working to ensure that 100% 
of eggs used as ingredients in our own-brand 
products are cage free by 2025.

www.morrisons-corporate.com/media-
centre/corporate-news/free-range-eggs/

220

Local food makers and over 
1,000 local products in our stores

The Groceries Supply 
Code of Practice (GSCOP)
GSCOP applies to designated grocery retailers 
in the UK, adding specific regulations into 
the trading relationships between retailers 
and their suppliers. We take our responsibilities 
to suppliers seriously and have established 
ways of working that enable us to build strong 
collaborative relationships. For more details see 
www.morrisons-corporate.com/suppliers/
supplier-information/

We listen closely to ideas on how we 
can improve and, in response to supplier 
feedback, have continued to invest in our 
supply chain and commercial systems and 
processes. Over the last year we made further 
improvement to our promotional execution in 
stores, invested in a new improved Morrisons 
Supplier Database and provided further 
enhancements to our Supplier Portal.

We actively engage with the relevant 
regulatory bodies, the Groceries Code 
Adjudicator (GCA) and the Competition and 
Markets Authority (CMA), to build best practice. 
We meet regularly with the GCA and provide 
updates on our activity and details on specific 
areas of interest to the Adjudicator. As in 
previous years, our Code Compliance Officer 
(CCO) has provided support to the GCA to 
help familiarise new retailers designated to 
operate under the Code.

Effective compliance risk management is 
critical to delivering on our commitments to 
all our stakeholders. We have well established 
governance structures to support GSCOP 
compliance, which we discussed in detail 
with the GCA during the course of the year. 
This includes a group consisting of senior 
leadership team members from all relevant 
functions. Routine updates are also provided 
to our Executive Committee and to our 
Corporate Compliance and Responsibility 
Committee including developments about 
the operation of the Code. We formally report 
details of activity over the year as well as 
specific concerns raised with our CCO to the 
GCA and to the CMA at the financial year end.

Our Legal, Compliance and Internal Audit 
teams work closely together to provide 
colleagues across the business with the 
tools needed to comply with the Code. 
Using a range of formats, we provide training, 
guidance and support to all colleagues in 
our trading teams, together with bespoke 
training for relevant colleagues in our supply 
chain and finance teams. Throughout the 
year, we review and update all of our training 
activities and materials taking account of 
any new learnings, building in current real-life 
examples and reflecting additional guidance 
from the GCA.

The 2019 GSCOP supplier survey conducted 
by YouGov on behalf of the GCA placed 
Morrisons sixth overall and the fourth most 
improved of the 12 designated retailers. 
Suppliers rated Morrisons as complying with 
the Groceries Code ‘mostly’ or ‘consistently 
well’ with a score of 92%. Working with the 
GCA, we encouraged suppliers to complete 
the anonymous survey, and this led to more 
of our suppliers taking part than those of 
any other designated retailer.

GSCOP-related enquiries are dealt with in 
accordance with the regulations. Any matter 
not resolved directly with a buyer is escalated 
to the relevant Category Director and, if 
requested, to our CCO. During 2019/20 
we were contacted by suppliers to review 
concerns including in the following areas:

• queries relating to goods and invoice 

receipting processes;

• requesting review of supplier de-listing 

decisions; and

• asking for clarification of contractual terms.

At all stages, we try to resolve the concern 
by talking to the supplier openly and honestly 
and this approach is generally successful 
in reaching a swift resolution. As at the 
end of the financial year there were two 
direct Code related complaints which were 
yet to be resolved. Contact details and 
up-to-date information can be found at 
www.morrisons-corporate.com/suppliers/
meet-our-buyers/

92%

Suppliers rated Morrisons as 
complying with GSCOP ‘mostly’ 
or ‘consistently’ well

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

19

Strategic reportGovernanceFinancial statementsInvestor informationOur shareholders
A robust balance sheet with low debt, a strong maturity 
profile and significant cash flow generation.

“ Our capital allocation framework has 
served the Company and its stakeholders 
well and remains unchanged. Free cash flow 
generation is significant and sustainable.”
  Michael Gleeson, Chief Financial Officer

Outcomes for our shareholders

A strong balance sheet

A cash generative business 
with low levels of debt

Strong financial performance 
and returns

Introduction
I am pleased to be your new CFO. 
Morrisons has a proud heritage, built on strong 
financial foundations and we remain focussed 
on maintaining our capital discipline principles.

2019/20 was another year of growth in profit, 
significant free cash flow and increased ordinary 
dividend, despite a tougher sales environment, 
demonstrating that Morrisons turnaround can 
be both consistent and sustained. 

Momentum in building a broader, stronger 
business continued, with wholesale again 
expanding and further development of 
different Morrisons brands and store format 
innovations. As we enter our fifth year of 
turnaround, we are taking some important 
learnings and opportunities into 2020/21.

Summary income statement

2019/20
£m
17,536

2018/19
restated1
£m
17,735

521

(87)

1

435

432

(130)

1

303

Revenue

Operating profit

Net finance costs

Share of profit of joint 
ventures (net of tax)

Profit before tax

Profit before tax 
and exceptionals*
Basic earnings per share 
before exceptionals*

Revenue
Total revenue during the period was £17.5bn, 
down 1.1% year-on-year. Revenue excluding 
fuel was £13.9bn, down 0.8%. Group like-for-
like (LFL) sales excluding fuel were down 0.8% 
over the year, including a negative contribution 
from supermarkets of 1.4% and a positive 
contribution from wholesale of 0.6%. Fuel sales 
were down 2.5% to £3.7bn, impacted by a 
highly promotional market.

For wholesale, sales grew with all our major 
partners during the year, and we remain on 
track for our target of £1bn of annualised 
wholesale supply sales.

Morrisons.com continues to grow. In addition 
to the Dordon customer fulfilment centre 
(CFC), we now store pick our customers’ online 
orders from almost 40 Morrisons supermarkets, 
and have extended our coverage area to over 
90% of British households. We have also begun 
a click & collect trial for customers in six stores.

Operating profit

Operating profit

Adjustments:

–  Impairment and provision 
for onerous contracts

–  Profit/loss on disposal 
and exit of properties

–  Store restructuring 
and closure costs

–  Other exceptional items

–  Retirement benefit 
exceptional items

Operating profit 
before exceptionals*

2019/20
£m
521

2018/19
restated1
£m
432

(2)

(66)

51

9

–

10

–

–

42

26

513

510

We managed our costs well throughout 
the period, which offset some of the 
operating leverage impact of the lower sales. 
Operating profit before exceptionals was £513m 
(2018/19: £510m), with margin up 5 basis points 
year-on-year to 2.9%. EBITDA* margin before 
exceptionals was up 22 basis points, to 5.9%.

Group LFL sales  
(exc. fuel)

2019/20

2018/19

2017/18

2016/17
2015/161

(0.8)%

(2.0)%

4.8%

2.8%

1.9%

Definition 
See the Glossary on page 152 for a definition. 

1   2015/16 does not include wholesale  contribution 

to LFL sales.

Net debt  
(£m)

2019/20

2018/19

2017/18
2016/17

2015/16

1,082

997

973

2,458
2,394

2,386

1,194

1,746

  Net debt excluding lease liabilities
 Lease liabilities

Definition 
See the Glossary on page 153 for a definition. 

2019/20, 2018/19 and 2017/18 on post-IFRS 16 basis, 
2016/17 and 2015/16 on pre-IFRS 16 basis.

£408m

Profit before tax 
and exceptionals* 

408

396

1  Restated for application of IFRS 16 ‘Leases‘.

13.18p

12.85p

Basic earnings per share

14.60p

9.89p

1  Restated for application of IFRS 16 ‘Leases’.
*  Defined in the Glossary on pages 152 to 154.

20

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Profit before tax

Profit before tax

Adjustments:

–  Impairment and provision 
for onerous contracts

–  Profit/loss on disposal 
and exit of properties

–  Store restructuring 
and closure costs

–  Other exceptional items

–  Costs associated with the 
repayment of borrowings

–  Retirement benefit 
exceptional items

–  Net retirement 
benefit interest

Profit before tax 
and exceptionals*

Profit before tax and 
exceptionals margin

2019/20
£m
435

2018/19
restated1
£m
303

(2)

(66)

51

9

–

–

10

–

–

42

33

26

(19)

(18)

408

396

2.3%

2.2%

1  Restated for application of IFRS 16 ‘Leases’. 

Reported profit before tax was £435m 
(2018/19: £303m). Profit before tax and 
exceptionals was £408m (2018/19: £396m), 
up £12m or 3% year-on-year. 

Exceptional items recognised outside profit 
before tax and exceptionals (as fully detailed 
in note 1.4 of the financial statements), 
were a net credit of £27m.

Of these, property disposal profit was £66m, 
the majority of which relates to our Camden 
store. Following a tender process, we sold 
Camden and our eight acre surrounding site 
to Berkeley Group for a total consideration 
of around £120m. Berkeley will pay £85m cash 
in stages over the years of the project, and 
will build a new Morrisons supermarket and 
convenience store on the site with a value of 
£34m. The consideration will be received over 
a number of years, so the proceeds have been 
discounted, resulting in a property disposal 
profit of £64m.

Restructuring costs were £51m, the majority 
of which relates to the announcement in 
January 2020 that we are investing in creating 
more frontline jobs, and reducing some team 
manager roles within stores. 

Other exceptional items were £9m, mainly 
relating to costs associated with improvements 
in the Group’s logistics network. A £2m net 
credit (2018/19: £10m charge) has been recognised 
in respect of impairment and provisions for 
onerous contracts following the Group’s annual 
impairment review. Net retirement benefit 
interest income, which as usual was recognised 
outside of profit before tax and exceptionals, 
was £19m. 

The net incremental profit before tax from 
wholesale, services, interest and online during 
2019/20 was £14m, bringing the cumulative 
profit so far to £68m. We remain confident 
of our medium-term target of £75–£125m 
incremental profit from these four areas.

Net finance costs
Net finance costs were £87m (2018/19: £130m). 
Net finance costs before exceptionals were 
£106m (2018/19: £115m).

Earnings per share
Basic earnings per share increased to 14.60p 
(2018/19: 9.89p), and basic earnings per share 
before exceptionals increased to 13.18p 
(2018/19: 12.85p).

Tax
We understand the importance of the 
tax contribution we make, and we take our 
responsibility towards the communities in 
which we operate and towards our colleagues, 
customers, investors and suppliers seriously. 
We have a tax management framework which 
ensures the needs of all of our stakeholders 
are considered.

The Group is committed to paying all 
of its taxes in full and on time. The Group 
consistently ranks as one of the largest 
contributors across a range of UK taxes. 
In 2019/20, Morrisons made net payments 
of £1,178m to the UK Government of which 
£611m was borne by Morrisons and the 
remaining £567m was collected on behalf 
of our colleagues, customers and suppliers. 
Corporation tax payments made during the 
year were £87m which was in line with the 
tax charge of £87m in the income statement.

Debt, cash flow and working capital
Summary cash flow

Cash generated from 
operations before onerous 
capital payments

Onerous capital payments*

Cash generated 
from operations
Proceeds from sale of 
property, plant and equipment 
and investment property

Capital expenditure

Dividends paid

Dividends received 

Purchase of own shares

Tax and interest 

Costs incurred on repayment 
of borrowings

Proceeds on settlement 
of share options

Debt acquired on acquisition 
of business

Leases non-cash

Other non-cash movements

Movement in net debt*
Opening net debt*

Closing net debt*

2019/20
£m

2018/19
restated1
£m

1,058

(41)

983

(6)

1,017

977

34

(511)

(302)

9

(10)

(190)

–

12

–

(66)

(57)

(64)

22

(461)

(289)

7

(9)

(195)

(30)

15

(2)

(53)

10

(8)

(2,394)

(2,386)

(2,458)

(2,394)

1  Restated for application of IFRS 16 ‘Leases’.

Group net debt remained low at £2,458m, 
compared to £2,394m at the end of 2018/19. 
Of the £64m increase, £57m related to non-
cash movements ex-leases. On a pre-IFRS 
16 basis (i.e. excluding lease liabilities), net 
debt was £1,082m, up £85m since the end of 
2018/19 (£997m). Free cash flow was £238m 
(2018/19: £281m), or £295m prior to £57m  
non-cash movements, which is up £24m  
year-on-year.

Property disposal proceeds were £34m 
(2018/19: £22m), the majority of which relates 
to the initial instalment from the sale of 
our Camden store to Berkeley Group.

The cash outflow from ordinary and special 
dividends paid in the year was £302m, a 
£13m increase year-on-year (2018/19: £289m). 
The operating working capital* inflow was 
£18m (2018/19: £9m outflow).

*  Defined in the Glossary on pages 152 to 154.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

21

Strategic reportGovernanceFinancial statementsInvestor informationOur shareholders continued

Capital expenditure  
(£m)

2019/20

2018/19

2017/18

2016/17

2015/16

511

461

500

419

365

Definition 
Measured as additions to property, plant and 
equipment, investment properties, intangible assets, 
assets held-for-sale and investments as per the 
cash flow statement.

Return on capital employed  
(ROCE)

2019/20
2018/191
2017/181
2016/171
2015/16

7.0%
6.9%

6.7%

6.3%

5.6%

Definition 
See the Glossary on page 154 for a definition.

1  Restated for application of IFRS 16 ‘Leases’.

Net retirement benefit surplus  
(£m)

2019/20

2018/19

2017/18

2016/17

2015/16

272

186

944

688

594

7.0%

Return on capital employed*

*  Defined in the Glossary on pages 152 to 154.

22

Summary balance sheet

Key balance sheet metrics

Fixed assets and investments

Working capital*

Provisions and tax

Net retirement 
benefit surplus

Net debt*

Net assets

2019/20
£m
8,641

2018/19
restated1
£m
8,581

(2,038)

(2,013)

(548)

(537)

944

688

(2,458)

(2,394)

4,541

4,325

1  Restated for application of IFRS 16 ‘Leases’.

Retirement benefit
We recently completed the triennial pension 
valuation as at April 2019, with a funding surplus 
of £682m across the schemes. This compares 
to a surplus of £111m at the last valuation at 
April 2016.

At year end, the net retirement benefit surplus 
on the balance sheet was £944m, up from 
£688m in 2018/19. Net retirement benefit interest 
income was £19m, up £1m year-on-year, reported 
outside profit before tax and exceptionals.

Capital expenditure
Cash capital expenditure of £511m, 
(2018/19: £461m) is at a sustainable level and 
we maintained our capital discipline and 
adherence to our capital allocation framework.

In the year, a further 44 stores went through 
our Fresh Look programme, taking the total 
to almost 350. Four new stores were opened 
(including two replacements), and four stores 
were closed during the period, with an overall 
net reduction in space (including extensions), 
of 4,000 square feet.

Borrowings
The maturity profile of our remaining debt 
facilities is strong.

In September 2019, in advance of the upcoming 
maturity of our Euro Bond, the Group issued 
a £350m Sterling bond at a low fixed rate of 
2.5%, which expires in October 2031. This was 
issued under the £3bn Euro Medium Term Note 
Programme. During the year, we also extended 
our revolving credit facility by a further year, 
resetting its five year term and resulting in a 
maturity date of June 2024. In addition, we also 
secured a further £100m 364 day committed 
revolving credit facility which matures in July 2020. 

Return on capital employed (ROCE)*
Return on capital employed increased to 7.0%. 
The growth opportunities we are focussed on are 
capital light and accretive to profit and returns.

Interest cover*
Net debt*/EBITDA*2
Gearing*

ROCE*

2019/20
4.8 times

2018/19
restated1
4.4 times

2.4

54%

7.0%

2.4

55%

6.9%

1  Restated for application of IFRS 16 ‘Leases’.
2  EBITDA before exceptionals.

Shareholder returns
Our policy is for the ordinary annual dividend 
to be sustainable and covered around two times 
by basic earnings per share before exceptionals*.

The proposed final ordinary dividend is 4.84p, 
bringing the total ordinary dividend for the 
year to 6.77p. Including the 2.00p interim 
special dividend paid at the half year, the total 
dividend for the year is 8.77p.

Capital allocation framework

1    Invest in maintaining the estate 

and reducing cost

2   Maintain debt ratios to support 

investment grade rating
3   Invest for profitable growth
4   Pay dividends in line with stated policy
5   Return surplus capital to shareholders

Our capital discipline principles around 
low debt, well-funded pension schemes, 
sustainable capex and our overwhelmingly 
freehold store portfolio are fundamental, and 
our strong track record in all of these makes 
us distinct. Our capital allocation framework 
has served the Company and its stakeholders 
well and remains unchanged. Free cash flow 
generation is significant and, over the last six 
years, we have generated over £3.2 billion of 
free cash flow and paid or declared 64.7 pence 
per share in dividends, including four special 
dividends. With sales on an improving trend, 
profit growing for a fourth consecutive year, 
and free cash flow continuing to be strong, 
we had anticipated announcing another 
special dividend at year end. Instead, during 
the usual process of reviewing surplus capital 
payments, we determined it would be prudent 
to defer that announcement given current 
unprecedented events around COVID-19. 
This enables maximum future flexibility around 
how we prioritise uses of our strong cash 
flow and surplus capital, and we will keep 
our capital allocation options under review.

Michael Gleeson, Chief Financial Officer

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Supporting communities
We aim to make a positive contribution 
to the communities we serve, and to society more widely.

Our stores were at the heart of the community 
effort; arranging food parcels for people 
affected, helping keep the emergency services 
fed and watered and opening up our spaces 
to others – including to a bus company which 
parked its entire fleet on one of our store car 
parks following the flooding of their depot.

Community Champions
Community Champions across all our stores 
and sites lead the way in building relationships 
with local charities and groups.

In 2019/20, their work with local charities led 
us to donating £900,000 worth of products to 
good causes; helped to redistribute over five 
million items of unsold food; and conducted 
hundreds of tours for local school children.

We continue to increase the hours available 
to our Community Champions and add to 
the number of stores which have community 
rooms. These rooms are dedicated spaces for 
local community groups and charities to get 
together free of charge. In addition, we are 
encouraging the use of our cafés as a meeting 
place for social groups such as craft and 
parent and baby groups.

Charity
We support local good causes through the 
Morrisons Foundation, which has now donated 
£29m to charity since it was launched in 2015. 
In total more than 2,200 charities across 
England, Scotland and Wales have benefited 
from grant funding. This money has supported 
projects in a wide range of areas including 
social inclusion, homelessness, mental health, 
hospice care, environmental improvement 
and veterans. The Morrisons Foundation has 
also given a boost to our colleagues’ efforts 
by providing match funding totalling over 
£350,000 in the last year alone.

Outcomes for communities

Making a positive contribution 
to society

Respecting human rights and 
ethical trading practices

Supporting good causes and 
helping people in times of need

Making a positive difference 
to local communities
We are committed to being a positive force 
in the communities we serve.

We continue to source more locally produced 
food, which is good for our customers, the 
environment and local economies. We support 
local charities with donations and fundraising 
opportunities, and we share our spaces with 
community groups who need a place to meet.

We strive to be there for the communities 
we serve every day, but especially in times 
of need. During 2019, this included when 
flooding hit parts of South Yorkshire, when 
fires engulfed moorland between Huddersfield 
and Manchester, and when the dam failed 
at Toddbrook Reservoir in Whaley Bridge. 

Community initiatives  
at our Bolsover store

Since opening in November 2019, 
our new store in Bolsover has 
donated £1,000 worth of products 
to local good causes.

Our Community Champion 
has spent time volunteering in 
the local area including helping 
paint the Parish Community Hall 
and has worked with the local 
foodbank to raise awareness 
and donations. She’s also set up 
a relationship with a local care 
home that sees us donate our 
excess flowers for residents.

Sustainability spotlight
Unsold food programme

Since 2016, our stores have 
worked with local community 
group partners to ensure that 
edible unsold food in our stores is 
redistributed to those who need it. 

Our stores work with over 450 local 
community groups across the UK. 
Since the programme began, we’ve 
redistributed over five million unsold 
food products from our stores.

my.morrisons.com/community-and-charity/
unsold-food-waste-programme/

In addition, we support a number of important 
national charities. Our charity partnership 
with CLIC Sargent raised £4m in 2019/20 and in 
doing so passed the milestone of £11m raised 
cumulatively since the start of the partnership. 
This money is being used to provide support 
for young cancer patients and their families, 
for example through financial grants, places 
to stay for free close to cancer treatment 
centres, and specialist nursing teams.

Our colleagues and customers also raised 
over £600,000 for the Marie Curie Daffodil 
Appeal over a long weekend in March, as well  
as £1.8m for the Poppy Appeal.

£11m

raised for CLIC Sargent

Modern slavery
At Morrisons, we are committed to playing 
an active role in tackling modern slavery, 
forced labour, human trafficking and 
exploitation which impacts workers across 
all aspects of our global supply chain and 
represents an unacceptable affront to human 
rights. We have continuously developed 
and improved our approach to these issues 
over the past three years.

Further details on the steps that Morrisons 
has taken to tackle modern slavery and human 
trafficking within our Group businesses and 
supply chains can be found in our 2019/20  
Modern Slavery Act Statement on our corporate 
website at www.morrisons-corporate.com/cr/
ethical-trading/tackling-modern-slavery-and-
forced-labour/

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

23

Strategic reportGovernanceFinancial statementsInvestor informationProtecting the environment
It’s important we minimise environmental risks to our business,  
protect natural capital and create efficiencies, respecting and  
valuing the food we serve to our customers.

Outcomes for the environment

Reducing, reusing and recycling 
the plastic we use

Reducing food waste

Supporting British farmers 
to be more sustainable

Tackling climate change

Non-financial 
information statement
In order to comply with the 
requirements of the Companies Act 
2006, sections 414CA and CB, we have 
discussed the following information 
in the places referenced below:

• information on environmental 
matters is shown in this section 
on pages 24 to 26;

• information on our colleagues is 

shown in Our colleagues section on 
page 16 and as part of the Directors’ 
report on page 67;

• information on social matters 
is shown in the Supporting 
communities section on page 23;
• our respect for human rights is set 
out in our Corporate governance 
report on page 44;

• our approach to anti-corruption 

and anti-bribery matters is set out 
in our Corporate governance report 
on page 44;

• our business model is described 

on pages 2 and 3;

• our principal risks, and how we 
manage them, are described on 
pages 28 and 29; and

• other non-financial key performance 

indicators are shown on page 1.

Plastic
Changing the way we use plastics on 
our products and in our operations.

Reducing the impact plastic is having on the 
environment is important to our customers 
and society more generally. Our good progress 
to date is supported by strong commitments 
to further improve by 2025.

As a result of our efforts on plastics, in 2019 
we were awarded Business in the Community’s 
‘Responsible Business Award’ for Environmental 
Sustainability1. The award recognises those 
companies taking an innovative approach to 
addressing the big environmental challenges 
facing society.

Reducing plastic
We are committed to reducing the plastic 
we use in our own-brand packaging by 50% 
by 2025. In 2019/20, we introduced a number 
of initiatives to remove plastic:

• offering the highest proportion of loose fruit 
and vegetables sales of any UK supermarket;
• launching a 100% unbleached and untreated 

recycled cotton string produce bag;
• introducing paper produce bags saving 

176 million single-use bags, the equivalent 
of 269 tonnes of plastic; and

• increasing the price of our plastic bags for 

life from 10p to 20p to encourage customers 
to reuse them.

Improving recyclability
By 2025, all of the primary plastic packaging 
used on our own-brand products will be 
recyclable, reusable or compostable.

In 2019/20, we made progress against 
our commitment through a number 
of initiatives including:

• removing hard to recycle black plastic 

from all of Morrisons packaging;

• removing expanded polystyrene from 

all of Morrisons packaging; and

• ensuring front of pack ‘recycle me’ and 

‘recycle in store’ logos now feature on 400 
of the most popular Morrisons products.

Sourcing responsibly
Our customers care where their food comes 
from and want to know that it has been 
responsibly and sustainably sourced. This not 
only means being able to trace the origins of 
the food we buy, but also knowing the food 
that we buy has not had a negative effect 
on the environment which produced it.

Deforestation
Every year, 32 million acres of natural forest 
are destroyed due to illegal logging, poor forest 
management practices and increasing global 
demand for forest and agricultural products.

We have a new commitment in place to 
support zero deforestation by the end of 2025. 
This strengthens our position on the sourcing 
of key commodities including soy, palm, 
timber and beef.

‘Nutmeg’ environmental plan
We have set a number of stretching 
environmental targets for our ‘Nutmeg’ clothing 
range to be delivered by 2025. These include 
100% of the polyester used in ‘Nutmeg’ clothing 
to be from recycled sources and 100% of viscose 
to be sourced from responsibly managed forests 
and produced using closed-loop manufacturing.

For further information, please see our 2019/20 
Corporate Responsibility Report which can be 
found at www.morrisons-corporate.com/cr/
corporate-responsibility/

Sustainability spotlight
Award winning bee friendly eggs

Morrisons won the first ever ‘Sustainable 
Food and Farming Award’ from Compassion 
in World Farming for our bee-friendly eggs.

This award recognises those businesses 
that are taking steps to produce meat, dairy 
and eggs in ways that protect, improve and 
restore wildlife and the environment.

Since 2013, under a partnership with the 
Bumblebee Conservation Trust, farmers 
supplying eggs to our manufacturing site 
Chippindale Foods need to plant an acre of 
wildflower meadow for every laying hen range.

1  Business in the Community, Responsible Business Awards, 2019.

24

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

↓50%

targeted reduction in 
operational food waste  
by 2030

Food waste
Following the food waste hierarchy 
to reduce, reuse and recycle.

We have set a target to reduce our operational 
food waste by 50% by 2030. Working with 
third party data analysts, we have developed 
a methodology to accurately record food 
wasted in our stores by weight. We are 
also working with our manufacturing sites 
to accurately measure the amount of 
food wasted. Further information on our 
figures can be found in our latest Corporate 
Responsibility Report 2019/20.

Reducing food waste in stores
In all of our stores, customers can now buy 
discounted goods at risk of being wasted, 
thanks to the ‘Too Good to Go’ initiative. 
Customers use this app to buy a ‘magic box’ 
of Market Street products that are just past 
‘Best Before’ date but still perfectly good 
to eat.

Surplus food redistribution to charity
In our manufacturing and distribution centres, 
we work with charities FareShare and The 
Bread and Butter Thing to redistribute edible 
surplus food. Since 2017, we’ve redistributed 
3.4 million meals to FareShare.

Supporting British farming
Working with our suppliers to keep them 
competitive, profitable and sustainable.

Sustainability spotlight
Investing in electric vehicle charging points

In 2019, we installed 100 GeniePoint rapid 
charging points for electric vehicles in our 
stores’ car parks allowing customers to 
charge their cars in as little as 20 minutes.

The GeniePoint charging points can charge an 
average family car’s battery from flat to full in 
under 45 minutes which is at least three times 
quicker than the standard charging points at 
other supermarkets.

www.morrisons-corporate.com/cr/corporate-
responsibility/ev-charging-points/

Tackling climate change
Reducing our impact and creating efficiencies.

Science-based carbon target
Working with the Carbon Trust, we have set 
an ambitious science-based carbon reduction 
target to reduce scope 1 and 2 (direct) emissions 
by 33% by 2025 and 53% by 2030 against a 
2017 baseline.

In our first year, we’ve achieved a 28% 
reduction in emissions against our target.

↓33%

targeted reduction in 
operational emissions by 2025, 
53% by 2030 and net zero by 
2040 (2017 baseline)

Group greenhouse gas emissions for year ending 31 December 2019

Emission source (Scope 1)
Combustion of fuel and operation of facilities
Natural Gas1
Haulage2
Company Cars3
Fugitive Emissions
Refrigerant

2017/18 
Baseline Year

2018/19
Prior Year

2019/20
Current Year

Change vs
baseline

Change vs
2018/19

166,154

135,029

1,791

156,348

141,002

1,828

141,572

139,164

2,140

15%

(3%)

(19%)

9%

1%

(17%)

183,207

130,281

85,039

54%

35%

Award winning bee friendly eggs
See the ‘Sustainability spotlight’ panel opposite.

Energy purchased for Own Use (Scope 2)
Electricity4

456,682

362,706

311,954

Total
Intensity Ratio: Tonnes of CO2e per m2 GIA 

942,863
0.356

792,165
0.296 

679,869
0.252 

32%

28%
29% 

14%

14%
15%

Bull calves
We are guaranteeing a market for all male 
calves born on our dairy suppliers’ farms. 
At present, any male calves are either killed 
at birth or exported.

Under our scheme, farmers will be required 
to rear the calves to a certain weight until 
15–40 days of age, at which point they will be 
bought by our partner beef-rearing company 
and processed in our manufacturing sites.

Underlying Energy Use (MWh)
Electricity

Natural Gas

Haulage

Company Cars

Total

1,299,017

1,281,330

1,220,479

902,207

508,955

7,308

849,900

770,039

453,654

455,917

7,402

2,866

2,717,487 2,592,286 2,449,301

6%

15%

10%

61%

10%

5%

9%

(0%)

61%

6%

1   Data taken from most recent invoice data which includes subsequent adjustments for rebilling; re-baselining of site inclusions/

exclusions; and adjustments to the way data is apportioned across the year to ensure ongoing consistency.

2   Haulage data includes well to tank emissions which takes into account the extraction and transportation of fuel bringing reporting 

in line with our science based targets.

3  Company car data does not include scope 3 – employee commuting.
4   Transmission and distribution, electricity excludes scope 3. Data taken from most recent invoice data which includes subsequent 
adjustments for rebilling; re-baselining of site inclusions/exclusions; and adjustments to the way data is apportioned across the 
year to ensure ongoing consistency.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

25

Strategic reportGovernanceFinancial statementsInvestor information 
 
 
Protecting the environment continued

Group greenhouse gas (‘GHG’) 
emissions methodology
We have reported for the calendar year 
1 January to 31 December 2019 in order to 
remain consistent with our historical footprint 
report and baseline year verification. We have 
used the Government’s Environmental 
Reporting Guidelines (2019) to prepare these 
numbers, and the emissions factors from the 
UK Government GHG Conversion Factors for 
Company Reporting (2019). These guidelines 
state the baseline year should be recalculated if 
there have been structural changes that would 
significantly impact on the organisation’s base 
year figures. For this year, we have revised our 
historical emissions figures given the acquisition 
and disposal of a number of sites and revisions 
to carbon conversions factors.

The Group carbon footprint includes all 
major sources of carbon emissions from 
the operation of the Group’s supermarkets, 
manufacturing, distribution sites and operation 
of its haulage fleet. Some minor exemptions 
include our Hong Kong office which deals with 
energy locally, a number of distribution sites 
operated by third parties who are responsible 
for their energy and carbon, and four sites 
which have fuel oil (less than 0.1% of the 
total footprint).

In line with Streamlined Energy and Carbon 
Reporting (SECR) requirements we have also 
reported on the underlying energy use used 
to calculate Group GHG gas emissions.

Where original data was provided in litres of 
diesel, petrol or gas oil it has been converted 
to kWh. The reporting boundary has been 
determined by operational control, whereby 
all emissions within operational control have 
been included within scope, i.e. scope 1 and 2.

Group greenhouse gas emissions 
verification
The review was based on the requirements 
of WRI GHG Protocol, Defra ‘Environmental 
Reporting Guidelines: Including mandatory 
greenhouse gas emissions reporting guidance’ 
2013 and ISO 14064, in particular Part 3 
Specification with guidance for the validation 
and verification of GHG assertions.

Verification was also carried out to ensure the 
reporting requirements of SECR were met, to 
ensure correct format and inclusion of relevant 
emissions sources and underlying energy use.

Carbon Trust and PricewaterhouseCoopers 
LLP (PwC) validated our 2017 baseline data, 
following ISAE – 3410 accounting standard. 
We then worked with the Carbon Trust to 
define our new carbon target, and continue 
to work with them for Scope 3.

26

Energy efficiency initiatives
We’ve carried out a number of energy 
efficiency initiatives in stores. This included LED 
lighting replacement; a voltage optimisation 
programme; and freezer door heater control 
installation across our stores.

We’ve achieved a further reduction in electricity 
consumption by ensuring energy efficient 
equipment is considered during the design 
phase of our Fresh Look and maintenance 
and replacement programmes. Fresh Look 
store upgrades currently include refrigeration, 
heating, ventilation, air conditioning, lighting 
and counter operations efficiencies.

We have improved the monitoring and control 
of heating, ventilation and air conditioning 
systems by upgrading controls and optimising 
software strategies. Reduction in gas 
consumption was also achieved through 
our boiler replacement programme.

We have improved the quality of gas 
measurement across the estate with the 
installation of Automated meter reading 
(AMR) devices.

ESOS Phase 2 was carried out during the 
summer of 2019, with compliance being 
registered in November 2019. As a direct result 
of the output of ESOS, we have begun carrying 
out a number of feasibility studies across 
refrigeration, motors, fans and onsite solar 
electricity generation.

During 2019 an increased focus was placed on 
behaviour change to reduce consumption at 
our manufacturing sites, giving site managers 
increased visibility of the site level energy 
budget and carbon footprint.

Our logistics division has continued to 
undertake a number of activities designed 
to reduce kilometres travelled and the fuel 
consumed while delivering food to our stores.

These initiatives include:

Longer semi-trailers – Increasing store 
deliveries that are carried out using longer 
semi-trailers, which helps to increase loads.

Increased pallet sizes – Reducing the number 
of pallets required to service each site.

Driving styles – By using our vehicle telematics 
system we have improved the average miles 
to the gallon of our drivers by reducing harsh 
braking, acceleration and engine idling time.

Fleet investment – All 463 units are compliant 
with Euro 6 technology, these new units have 
shown an improvement of miles to the gallon.

Network efficiency – Through rescheduling 
we have removed 700 trips and collaborated 
where possible with our manufacturing sites 
to include collecting goods using empty 
wagons returning to depot.

Reducing value chain emissions
We will be setting a science-based target 
for scope 3 (indirect) emissions including 
supply chain, purchased goods and services. 
Working with the Carbon Trust, we will 
establish baseline data during 2020/21.

We have a new and stretching target to be 
zero net emissions in our UK agriculture supply 
chain by 2030. This builds on the National 
Farmers’ Union ambition to be net zero by 
2040. We will achieve this through the work 
of the Farming Programme by supporting 
Morrisons UK farming suppliers to increase 
on-farm productivity, invest in farmland carbon 
storage and renewable energy utilisation.

Governance and climate-related 
risk management
The Corporate Compliance and Responsibility 
(CCR) Committee has delegated responsibility 
from the Board to oversee strategy 
and process in climate-related issues. 
Members of the CCR and its activities can be 
found on page 37.

Climate-related risks are identified and 
incorporated into the Company risk register 
and include an associated improvement plan. 
The improvement plan is embedded into 
annual business plans.

We monitor the issues that affect our 
business, engage with our stakeholders and 
take specialist advice. We analyse business 
risks and opportunities and raise this within 
our wider Leadership teams. Business leads 
are appointed to manage each area and 
reduce the risk or develop opportunities 
for progress. This is then upwardly reported 
through our formal governance process. 
We keep each commitment and KPI under 
review. Business leads are required to provide 
quarterly updates. Each commitment is mapped 
and reviewed as well as an overall end of 
year review.

We welcome the recommendations 
from the Task Force on Climate-related 
Financial Disclosures and plan to build 
the recommendations into our reporting 
process in 2020/21.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Risk
Managing our risks
The achievement of our seven priorities depends on our ability to  
make sound, risk-informed decisions. Managing risk and uncertainty  
is an integral part of the Board’s strategic thinking.

Risk management approach
We manage uncertainty as we respond 
to changes in our industry and the wider 
political-economic climate by maintaining 
a business-wide understanding of our key 
risks and how to manage them.

This assists in delivering our ambitions for all 
of our stakeholders and means that we are in a 
better position to achieve our objectives, respond 
to emerging risks and create opportunities.

The risk management process

The risk  
management  
process

 Identif y

r

o

t
i
n

o

          M

 Eval

u

a

t

e

Mitigate

The risk management framework

Board of 
Directors

T
o
p
d
o
w
n

Audit 
Committee

Executive 
Committee

Risk and 
Internal 
Audit

Operational 
Management

B
o
t
t
o
m
u
p

Maintains sound 
risk management 
and control systems, 
assesses principal risks

Sets risk management 
framework, assesses 
effectiveness of risk 
and control systems 
and maintains oversight 
of risk monitoring

Assesses principal and 
operational risks and 
undertakes regular 
monitoring of risk

Coordinates risk 
management activity 
through review of risk 
registers, agreement 
of risk mitigation plans 
and preparation of 
risk reporting

Reviews operational 
risks, operates controls 
and implements risk 
mitigation plans

Our established risk management framework 
has been built to identify, evaluate, mitigate 
and monitor those risks which threaten 
the achievement of our seven priorities. 
The framework incorporates both a top-down 
approach to identify the Group’s principal 
risks and a bottom-up approach to identify 
operational risks.

Risk registers for each of the key business 
functions sit at the heart of this process. 
These registers detail the main functional risks 
and are used to assess the gross level of risk 
(likelihood and impact), mitigating controls, 

and the resultant net level of risk, as well 
as risk mitigation plans with dates and target 
level of risk. The impact assessment of a risk 
includes considering its reputational, financial 
and operational effect. We assign targets to 
each risk based on the risk appetite framework 
established and agreed with the Board.

The risk registers are owned and managed 
by operational management, with the head 
of each function certifying annually that these 
have been reviewed and that action plans are 
in place where required. The risk registers are 
also formally reviewed and challenged by a sub-
group of the Executive Committee each year.

This sub-group reviews coverage across the 
ten Group Principal risks, key controls already in 
place and the mitigating actions. The Executive 
Committee reviews the output from the 
sub-group at half year and reviews the Group 
risks at year end. Their review considers the 
completeness of risks captured in the detailed 
functional risk registers, strategic risks, external 
factors and any emerging risks. This year we have 
formalised our assessment of emerging risks in 
light of the new Corporate Governance Code.

The principal risks are monitored every month by 
the Executive Committee using key risk indicator 
reporting, supplemented by more detailed 
reviews as appropriate to identify any changes 
in the risk landscape.

The Risk and Internal Audit function facilitates 
the preparation of both the functional and 
Group risk registers. It supports the Audit 
Committee in reviewing the effectiveness 
of the Group’s risk management and internal 
control systems and has established a rotational 
monitoring process for key controls.

Where potential weaknesses are identified, 
the Risk and Internal Audit teams work with 
the business to agree robust mitigating actions.

The Audit Committee supports the Board 
in maintaining a robust risk management 
framework by approving the risk management 
process and reviewing the Group’s principal 
risks and key risk indicator reporting on a 
regular basis. Read more on risk governance in 
the Audit Committee report on pages 40 to 43.

UK – EU Trade
Throughout the year, uncertainty around 
the UK’s future relationship with the EU has 
impacted customer confidence. At the half 
year, in light of this continued uncertainty 
and potential impact on the operational 
environment for Morrisons, and the United 
Kingdom generally, the decision was taken 
to create a separate Brexit Group Risk. 
This was approved by the Audit Committee 
in September and included in the risk disclosure 
in the Interim Statement. This risk has now 
been renamed as UK – EU Trade.

Whilst the UK left the EU on 31 January 
2020, uncertainty still remains over the UK’s 
future trading relationship with the EU and 
the implications for the movement of goods 
across borders when the transition period 
ends on 31 December 2020.

In February 2020, the UK government confirmed 
plans to introduce import controls on EU goods 
at the border after the transition period ends on 
31 December 2020. There is also the potential 
for substantial extra costs if the objective of 
a zero tariff trade agreement is not achieved.

In our planning for the two previous Brexit 
deadlines in March 2019 and October 2019, 
we had evaluated a number of scenarios and 
will continue to respond as further details 
emerge. Actions previously taken include 
securing Authorised Economic Operator status, 
maintaining a robust Treasury Policy for foreign 
exchange transactions, actively engaging with 
our freight partners and suppliers to ensure 
their preparedness and considering alternative 
routes of supply. Potential impacts on the 
availability of labour are being mitigated by 
further investment in automation, particularly 
in our Manufacturing division and are being 
closely monitored on a site by site basis.

The business remains focussed on executing 
its plans to mitigate the identified risks arising 
from the UK’s changing relationship with the 
EU. This will include the impact of a proposed 
new points based immigration system which is 
due to come into force on 1 January 2021, which 
may reduce access to EU labour. The Group 
is monitoring ongoing developments through 
the transition period and co-ordinating 
operational responses.

COVID-19
At the time of reporting, in March 2020, 
the Group continues to closely monitor the 
constantly changing risk of the global COVID-19 
pandemic. Our response is being coordinated 
through a COVID-19 Business Continuity team 
with full time representatives from all business 
areas. The potential impact will depend on 
the severity and length of the UK outbreak. 
The key risks to our operations include:

• The impact on our colleagues, especially 
those who are at high risk and need to 
self isolate;

• Disruption to our global supply chain 
through restrictions on movement;

• The impact on our suppliers, who we are 
continuing to work closely with, especially 
those with smaller operations;

• Short-term spikes in customer demand 
and the impact on ongoing availability 
of key staple lines; and

• A prolonged significant outbreak in the UK 

resulting in geographical movement restrictions.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

27

Strategic reportGovernanceFinancial statementsInvestor information 
 
 
 
  
 
Risk continued
Principal risks

Principal risks
The Directors have carried out a robust assessment of the emerging and principal risks facing the Group, including those that would threaten 
its business model, the achievement of our seven priorities, solvency or liquidity.

The Directors consider these to be the most significant risks facing the business, however, they do not comprise all the risks that the business 
is facing. These principal risks are set out on the following pages.

Risk

Description

Mitigation

UK – EU Trade

1   2   5

Brexit and continued trade negotiations with 
the EU and other countries, presents ongoing 
uncertainty to the UK economy and continues 
to impact consumer confidence.
Failure to adequately prepare for a range of 
outcomes could have significant implications 
on business performance, including: supply 
chain disruption; availability of product; 
changes to taxes and tariffs; impact of 
pronounced currency fluctuations; and the 
ability to secure labour.

Business 
Interruption

  #

There is a risk that a major incident, such as a 
significant failure of technology or a strategic 
third party, a natural disaster, a global pandemic 
such as COVID-19, disruption in the supply 
chain or strike action, could cause significant 
disruption to business operations. The Group’s 
response must be appropriate to minimise 
disruption and reputational damage.

Competitiveness

1   7

The Grocery Sector continues to be highly 
competitive with considerable promotional 
activity. If we do not engage with our 
suppliers or effectively manage our trade 
plan to remain competitive there is a risk this 
will adversely impact like-for-like sales and 
financial performance.

Customer

1   2   3

4   6   7

There is a risk that we do not meet the needs 
of our customers in respect of price, range, 
quality, service, responding to changes in 
eating habits and sustainability concerns.
If we do not provide the shopping trip that 
customers want, both in store and online, we 
could lose sales and market share particularly in 
an environment of weaker customer sentiment.

•  A business-wide Stability Group is monitoring developments through the transition period 
and coordinating operational responses. We have focussed action plans in place, ready to 
implement as the political and economic environment evolves;

•  We continue to actively engage with key suppliers to assess specific impacts to our 

business and maintain a strong focus on UK sourcing;

•  We have achieved Authorised Economic Operator status to enable more straight forward 

border checks;

•  We have also been working with our suppliers and freight providers to identify alternative 

supply routes avoiding the busiest ports;

•  The Group has a treasury policy in place for hedging to mitigate risks on currency 

fluctuations. We have assessed, and continue to plan for, potential changes to taxes  
and tariffs; and

•  We continue to monitor any changes which may impact the availability of labour across 
the Group. Our manufacturing and logistics sites have specific people plans in place.

•  We have recovery plans in place covering our stores, depots, sites and offices;
•  These plans include, where appropriate, secondary locations which would be used as 

backup in case of an incident;

•  Business continuity resilience and disaster recovery exercises are undertaken to test 

processes and management’s ability to respond effectively;

•  A Crisis Management Group is in place to oversee these plans and to manage and respond 

to any major incidents;

•  We conduct supplier risk assessments and have contingency plans in place, where possible, 

to manage the risk of loss of supply;

•  There has been continued investment in cloud technologies to provide further resilience 

to the Technology systems; and

•  We work alongside our strategic third party partners ensuring both parties’ continuity 

plans are robust and aligned.

•  Our pricing, trade plan and promotional and marketing campaigns are actively managed;
•  Our strong balance sheet and strong cash flow allow us to continue to invest in 

our proposition;

•  Long-term agreements are established with suppliers, ensuring a competitive customer 

offer to help maintain security of supply;

•  We continue to work closely with British growers and farmers; and
•  We continually review our range, category plan and quality and respond to 

customer feedback.

•  One of our seven priorities is ‘to serve customers better’ and we have a range of activities 

to support that;

•  The ongoing programme of customer listening helps us to gain a deep understanding 
of what our customers want and has informed key activities such as our store Fresh 
Look programme as well as changes to range and the introduction of more locally 
sourced products;

•  We closely monitor research on customer perceptions and respond quickly wherever 

possible, such as, plastics, palm oil, red meat and changes to eating habits;

•  We have reduced plastic in the products we supply and launched our 2025 own-brand 

plastic commitment; and

•  We have worked to make Morrisons products accessible to more customers by working 
with new wholesale partners and continuing to expand the geography covered by our 
online offering.

Data

  #

28

A security breach leading to a loss of customer, 
colleague or Group confidential data is a 
key aspect of this principal risk. A major data 
security breach could lead to significant 
reputational damage and fines.
The risk environment is challenging, with 
increased levels of cyber-crime and 
regulatory requirements.

•  The Data Steering Group has the responsibility for overseeing data management practices, 

policies, regulatory awareness and training;

•  Information security policies and procedures are in place, including encryption, network 

security, systems access and data protection;

•  This is supported by ongoing monitoring, reporting and rectification of vulnerabilities; and
•  Focussed working groups are in place – looking at the management of data across the 
business including colleague data, customer data, commercial data and financial data. 
This considers data transfer to third parties.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

 
 
 
Risk

Description

Mitigation

Financial  
and Treasury

  #

Food Safety  
and Product  
Integrity

1   2   3

The main areas of this principal risk are the 
availability of funding and management of 
cash flow, including liquidity requirements and 
debt maturity profiles, to meet business needs. 
There is a risk of a working capital outflow if 
there was a significant reduction in payment 
terms to suppliers. Some suppliers benefit 
from access to supply chain finance facilities. 
The withdrawal of these facilities could lead 
to some terms being reviewed.
In addition, exposure to movement in foreign 
exchange rates continues to require management.
The growth of wholesale supply contracts 
introduces credit risk which requires policies 
and monitoring to manage.

There is a risk that the products we sell 
are unsafe or not of the integrity that our 
customers expect. It is of utmost importance 
to us, and to the confidence that customers 
have in our business, that we meet the required 
standards. If we do not do this it could impact 
business reputation and financial performance.

Health  
and Safety

  2   4   5

The main aspect of this principal risk is of 
injury or harm to customers or colleagues. 
Failure to prevent incidents could impact 
business reputation and customer confidence 
and lead to financial penalties.

•  The Group’s Treasury function is responsible for the forward-planning and management 
of funding, interest rate, foreign currency exchange rates and certain commodity price 
risks. They report to the Treasury Committee and operate within clear policies and 
procedures which are approved by the Board. The appropriateness of policies are 
reviewed on a regular basis;

•  The Group’s treasury policy is to maintain an appropriate borrowing maturity profile  

and a sufficient level of headroom in committed facilities. This includes an assumption 
that supply chain finance facilities are not available for the benefit of suppliers;

•  There are governance processes in place to control purchases in foreign currency and 

management of commodity prices;

•  For livestock and produce, we track prices and forecasts and enter into long-term 

contracts where appropriate to ensure stability of price and supply; and

•  We have policies to control and monitor the credit risk across our increasing number  

of Wholesale customers.

•  Monitoring processes are in place to manage food safety and product integrity 

throughout the Group and supply chain;

•  Regular assessments of our suppliers and own manufacturing and store production 

facilities are undertaken to ensure adherence to standards;

•  Our vertical integration model gives us control over the integrity of a significant 

proportion of our fresh food;

•  Management regularly monitors food safety and product integrity performance and 

compliance as well as conducting horizon scanning to anticipate emerging issues, such  
as the new allergen regulation which comes into force in 2021;

•  The process is supported by external accreditation and internal training programmes; and
•  We work closely with our supply chain to understand food provenance, sustainable  

and ethical practices.

•  We have clear policies and procedures detailing the controls required to manage health 

and safety risks across the business;

•  An ongoing training programme is in place for front-line operators and management;
•  A programme of health and safety audits is in place across the Group with resource 

dedicated to manage this risk effectively; and

•  Management regularly monitors health and safety performance and compliance.

People

  #

Our colleagues are key to the achievement 
of our plan, particularly as we improve the 
business. There is a risk that if we fail to attract, 
retain or motivate talented colleagues, we will 
not provide the quality of service that our 
customers expect.

•  We have fair employment policies, and competitive remuneration and benefits packages;
•  A Group-wide reward framework is in place and roles are evaluated against an external 

framework, driving stronger consistency of rewards;

•  Our training and development programmes are designed to give colleagues the skills they 

need to do their job and support their career aspirations;

•  Line managers conduct regular talent reviews and processes are in place to identify and 

actively manage talent;

•  We have worked to give colleagues increased visibility and flexibility of their hours and 

rotas with the introduction of a new People System and modernised working patterns; and

•  Colleague engagement surveys, listening sessions and networking forums are used to 

understand and respond to our colleagues.

Regulation

  #

The Group operates in an environment 
governed by numerous regulations including 
GSCOP (Groceries Supply Code of Practice), 
competition, employment, health and 
safety and regulations over the Group’s 
products. The Board takes its responsibilities 
very seriously and recognises that breach 
of regulation can lead to reputational 
damage and financial damages to the Group. 
Consideration is also given to any potential 
changes to regulations.

•  We have a GSCOP compliance framework in place including training for relevant 

colleagues and processes to monitor compliance;

•  We have a senior level working group in place to review and improve GSCOP 

compliance activity;

•  We have an independent whistleblowing line for suppliers to provide feedback to  

the Group and a Code Compliance Officer so that action can be taken as necessary;

•  The Group monitors for potential regulatory change and the impact on 

contractual arrangements;

•  We have training, policies and legal guidance in place to support compliance with 

Competition Law and other regulations; and

•  We actively engage with government and regulatory bodies on policy changes  

which could impact our colleagues and our customers.

Key

Link to our seven priorities

Increase in net risk

No change in net risk

Decrease in net risk

1

2

3

 To be more competitive

 To serve customers better

 Find local solutions

4

5

6

Develop popular and useful services

7 Naturally digital

To simplify and speed up the organisation

#

Underpins all seven priorities

To make the core supermarkets strong again

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

29

Strategic reportGovernanceFinancial statementsInvestor information 
Risk continued
Principal risks

Emerging Risk Disclosure
Our Risk Management process incorporates the identification and 
management of emerging risks, alongside our known principal risks.

The scenarios which have been modelled encompass the Group’s 
principal risks. The hypothetical scenarios are deliberately severe 
and designed to test the viability of the Group.

We employ the following strategies to ensure that our business 
is adequately prepared for the potential threats or opportunities 
these present:
• strategic and operational horizon scanning across the business;
• working with our key strategic partners to share emerging consumer 

trends; and

• using third party experts to assist with the consideration of emerging 

risks and legislation.

A non-exhaustive list of emerging risks currently being monitored include:
• consumer eating habits and trends;
• sustainability and ethical trading;
• environmental and climate change; and
• continued innovation in technology.

Viability statement
The Group’s business model and strategy, as outlined on pages 2 and 
3, are central to an understanding of its future viability. The Group 
continues to progress against its turnaround strategy, focusing on 
strengthening the core supermarkets and delivering capital light 
growth whilst maintaining discipline and control in relation to costs 
and maintaining a strong balance sheet.

The Directors have assessed the viability of the Group over a three-year 
period to January 2023. The Group’s business model is not dependent 
on any particular contract or resource with fixed end dates. The period 
selected is consistent with the Group’s strategic and financial plans and 
therefore was considered to be the most robust means to support its 
viability statement.

The Board assesses the Group’s prospects primarily through the strategic 
planning process. This considers the Group’s current position, business 
model (pages 2 and 3), opportunities for growth, performance of its 
strategy (including seven priorities (pages 8 to 11)), as well as the principal 
risks (pages 28 and 29). The latest strategic planning update with the 
Board was held in November 2019 with involvement of all relevant 
functions across the business.

As part of the strategic planning process, the Directors make a number 
of assumptions about business performance and the ability of the 
Group to raise debt financing. The Group carefully plans and reviews 
the maturity profile of debt facilities to avoid coterminous maturity 
dates and liquidity forecasting gives visibility of headroom under 
committed facilities over the period of the financial plans. The Group’s 
policy is to maintain sufficient headroom in committed facilities to 
mitigate the risk that supply chain finance facilities are not available.

Key metrics, such as cash flow, interest cover, liquidity and the ability 
to raise debt financing, were subject to sensitivity testing by flexing 
a number of the main financial assumptions in order to assess the 
impact of principal risks in severe but plausible scenarios.

In the case of these scenarios arising, various options are available to the 
Group in order to maintain liquidity. These include: reducing non-essential 
capital expenditure, short-term cost reductions, or reduced returns 
to shareholders.

Furthermore, reverse stress testing was performed to understand the 
level of performance decline that the Group could withstand.

Based on this assessment, and taking into account the Group’s current 
position, the Directors have a reasonable expectation that the Group 
will be able to continue in operation and meet its liabilities as they fall 
due over the three-year period of their assessment.

At the time of reporting, in March 2020, the situation around the 
COVID-19 pandemic is rapidly evolving. Whilst the current situation 
is unprecedented, we have considered the potential impacts of the 
pandemic with respect to the scenarios tested and in the light of the 
reverse stress testing performed. Based on the facts available at the 
time of reporting, the Directors believe the conclusions reached in 
the viability testing remain appropriate.

Scenario

Principal risks Description

Competitive 
pressure

Competitiveness, 
Customer

Compliance

Failure to remain competitive (e.g. through  
price or keeping pace with the change 
in the market) resulting in declining sales 
and profitability.

A serious data security or regulatory breach 
results in a significant monetary penalty and 
an impact on reputation among customers 
leading to an impact on sales and profit.

Financial Treasury A banking crisis leads to one or more of the 
members of the Group’s banking syndicate 
choosing not to or being unable to honour 
the facility agreement, leading to a reduction 
in committed or uncommitted facilities.

UK – EU trade
Competitiveness, 
Customer, 
regulation, 
Financial Treasury

Increased inflation and import costs as 
a result of the UK’s decision to leave the 
European Union, including the impact 
of reversion to WTO rates in the case 
of a no deal Brexit and an impact on the 
labour market.

Business  
interruption 
or regulatory  
breach

Banking  
crisis

Impact  
of Brexit

Section 172
The Board has provided a statement on page 33 explaining how it has 
had regard to the requirements in s.172 of the 2006 Companies Act. 
As part of the Board’s decision making process, our Directors regard 
the likely consequences of any decision to the long-term success 
of the Company, our four stakeholder groups, the community 
and the environment.

Approval of the Strategic report
Pages 1 to 30 of the Annual Report form the Strategic report.

The Strategic report was approved by the Board on 17 March 2020 
and signed on its behalf by:

Jonathan Burke, Company Secretary
17 March 2020

30

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Corporate governance report
Chair’s governance statement

“ On behalf of the Board, I’m pleased 
to introduce Morrisons Corporate 
governance report for the financial 
year 2019/20.”
  Andrew Higginson, Chair

Dear Shareholder,
Corporate governance continues to be 
discussed and reviewed in ever greater detail. 
I’m proud of the work we have done and 
continue to do as a Board to ensure Morrisons 
remains committed to maintaining robust and 
effective standards of corporate governance. 
All decisions are made with the long-term 
benefits of all our stakeholders firmly on  
the Board’s mind.

Corporate Governance Code
Throughout the year, the Company has applied the 2018 UK Corporate 
Governance Code (‘the Code’). The Board has spent significant time 
ensuring that our corporate governance standards and processes remain 
aligned to the updated guidance, the changing environment in which we 
work, the needs of all our stakeholders and the delivery of our strategy.

The Board fully support Morrisons underlying strategy which aligns to 
our core purpose which is ‘to make and provide food we’re all proud of, 
where everyone’s effort is worthwhile, so more and more people can 
afford to enjoy eating well’. Throughout the year, the Board has ensured 
that we fully consider our four stakeholder groups, the community and 
the environment in every decision that we make.

Colleague voice at the Board
The culture of listening is well established throughout Morrisons and at 
the heart of everything we do. In addition to the appointment of Tony 
van Kralingen as the designated Non-Executive Director of workforce 
engagement, each member of the Board meets hundreds of colleagues 
every year through functional updates at Board meetings, store and site 
visits and personal shopping experiences. These encounters support and 
add richness to our annual ‘Your Say’ survey, which this year saw more 
than three-quarters of colleagues across the business share their 
thoughts about the Group.

Twice a year, representatives from each store region, manufacturing site, 
distribution centre and head office gather to discuss the issues that are 
most important to the colleagues they represent. Tony van Kralingen and 
David Potts each attended at least one of these forums, along with other 
senior members of the Group’s management team, to hear colleague 
views for themselves.

More information on how we listen to colleagues can be found in Our 
colleagues section on pages 16 and 17.

Engaging with all stakeholders
We continue to review and improve our operating business model based 
on the listening activities we carry out across all our stakeholder groups. 
Our Corporate Responsibility Report outlines how we engage with these 
stakeholder groups to ensure that our responsibilities to wider society 
are understood and embedded in how we work.

The Board and the Group are committed to listening hard to all our 
stakeholders and responding quickly wherever we can.

Andrew Higginson, Chair

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

31

Strategic reportGovernanceFinancial statementsInvestor informationCorporate governance report continued
Compliance with the UK Corporate  
Governance Code

The Board considers that its corporate governance policies and procedures are appropriate  
and that the Group has applied the principles and, save as described in the Directors’ 
remuneration report regarding Executive Directors’ pensions, complied with the detailed 
provisions of the 2018 UK Corporate Governance Code (‘the Code’) throughout the  
financial year 2019/20 and to the date of this Annual Report.

The Code is available on the Financial Reporting Council’s (FRC) website, www.frc.org.uk.

The Board’s corporate governance compliance statement sets out how we comply with each of the provisions of the Code. It is available  
in the Investor Centre section of the Group’s website, www.morrisons-corporate.com.

More details on how the Group has complied with these provisions is found throughout this Annual Report as referenced in the table.

Board Leadership and Company Purpose

Audit, Risk and Internal Control

Basis of generating and preserving long-term value

Morrisons culture

Understanding shareholder views

Section 172 reporting

Workforce engagement

Whistleblowing policy

Managing conflicts of interest

Division of Responsibilities

The Chair’s role and responsibilities

Non-Executive Directors

2

16

39

33

16

44

38

Audit Committee membership and responsibilities

Audit Committee activities

Director responsibility for the Annual Report and accounts

36

40

69

Assessment of emerging and principal risks

27 to 30

Risk management and internal control systems

Going concern

Viability statement

Remuneration

36

Remuneration Committee membership and responsibilities

34 and 35

Non-Executive Director remuneration

Senior Independent Director role and responsibilities

Board and Director performance

Board meeting attendance

External appointment approval process

Company Secretary

Composition, Succession and Evaluation

Nomination Committee membership and responsibilities

Director annual re-election

Chair tenure

Director recruitment process

Board evaluation

36

38

35

45

35

37

34

34

45

38

Remuneration consultants

Post employment shareholding requirement

Executive pensions

Contract periods

Director remuneration policy

Remuneration Committee considerations

27

67

30

37

56

66

51

51

55

50

46

32

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

How we have considered compliance with Section 172 of the 2006 Companies Act
Section 172 requires that Directors act in the way they consider, in good faith, would be most likely to promote the success of the Group  
for the benefit of its members as a whole.

In doing so the Directors should have regard (amongst other matters) to the likely consequences of any decision in the long term; the interests  
of employees; the need to foster relationships with suppliers, customers and others; the impact of its operations on the community and  
the environment; the maintaining of a reputation for high standards of business conduct; and the need to act fairly as between members  
of the Company.

Element 

S172 factors

What we do

Examples of where the Board have considered these factors

Our Four  
Stakeholder  
Groups

Employee 
Interests

 • Our annual ‘Your Say’ survey was completed  

by 79% of colleagues.

 • Overall colleague engagement score  

was 77%.

 • Hourly rate of pay for frontline store colleagues 

increased to £9.00 per hour during 2019/20.

p16

For more  
detail on  
what we  
do regarding 
colleagues

 • Tony van Kralingen is the designated Non-Executive Director (NED)  
for workforce engagement. Tony attended the National ‘Your Say’ 
Forum and took part in discussions with representatives from each 
store region, manufacturing site and distribution centre. After 
attending this session, Tony reported back to the Board regarding  
the matters discussed and the thoughts of colleagues. This insight 
added further detail to the ‘Your Say’ results which were reviewed  
by the Board.

Relationships 
with Customers

 • We track customer complaints and customer 

satisfaction scores.

 • Identified around 1,300 own-brand ‘customer 
favourites’ and commenced a programme  
to reduce prices on them.

 • Looked to find ways to allow customers  

to make healthier choices through removing 
calories, sugar and fat from our ranges.

 • We strive to act fairly between members  
by maintaining a strong balance sheet and  
a cash generative business with low levels  
of debt.

 • There are opportunities for all shareholders  

to have informal discussions with our  
Directors after the AGM each year. 

Act Fairly 
between 
Members

Relationships 
with  
Suppliers

 • Establishing lasting relationships with  

suppliers informed by listening.
 • Continuing to work together with  

The  
Community  
and the  
Environment

Impact on 
Community, 
Environment  
and Wider 
Society

simplified terms.

 • Complying with the Groceries Supply  
Code of Practice (GSCOP), promoting 
involvement in GCA Supplier Survey.

 • Working hard to provide support  
for communities in times of need.

 • Donating £29m to charity since the launch  

of the Morrisons Foundation in 2015.

 • Redistributing 3.4 million meals of edible  
surplus food to FareShare and The Bread  
and Butter Thing, since 2017.

 • Reducing plastic packaging and improving  

recyclability.

 • Supporting British Farmers through  

initiatives such as bee-friendly eggs and  
providing a market for bull calves.

 • The Board receive regular updates on our customer listening activities 
including verbatim quotes, customer perception data and analysis 
from external sources.

 • All shareholders are invited to the AGM and can ask questions of the 
Directors in the meeting. After the 2019 meeting, all Directors were 
available to discuss shareholder views in a more informal setting.

p14

For more  
detail on  
customers

p20

For more  
detail on  
financial  
results

p18

For more  
detail on  
supplier 
relationships

 • The Board receive regular updates on the Group’s compliance to 
GSCOP. As Chair of the Corporate Compliance and Responsibility 
(CCR) Committee, Neil Davidson also meets with the Grocery Code 
Adjudicator (GCA) on an annual basis to discuss best practice and 
supplier views in more detail.

 • The Board and CCR Committee receive regular updates on  

the community and environmental initiatives within the Group. 
These include regular updates on the work to reduce the use  
of single use plastics.

p23

For more  
detail on 
community, 
environment  
and wider  
society

Strong  
Corporate  
Governance

High standards  
of Business 
conduct

 • Compliance with the 2018 UK Corporate 

Governance Code.

 • Clear divisions of responsibility and roles.

p32

For more  
detail

 • The Board reviewed all requirements of the 2018 Code to ensure  
that the Group maintains high standards of business conduct.

Long-Term 
Consequences  
of Decisions

 • All decisions are aligned to our Core Purpose.
 • All decisions are made with long-term 

consequences in mind.

 • The Board carefully reviewed the short and long-term consequences 

of providing Ocado with sole use of the new Erith Customer 
Fulfilment Centre (CFC) until January 2021 before concluding that  
such an agreement was in the long-term interests of all  
Morrisons stakeholders. 

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

33

Strategic reportGovernanceFinancial statementsInvestor informationCorporate governance report continued
Board of Directors and Executive Committee

Composition of the Board
The Board is independent and comprises an appropriate mixture of skills and experience. The Board is satisfied that all Non-Executive Directors, 
including the Non-Executive Chair, remain independent according to the definition contained in the Code. The criteria used to determine 
independence are set out in the corporate governance compliance statement which can be found in the Investor Centre section of the Group’s 
website, www.morrisons-corporate.com. Each of the Non-Executive Directors has committed and is able to commit an appropriate amount of 
time in order to effectively fulfil their role and responsibilities on the Board. All current Directors submit themselves for re-election at the AGM  
to be held on 11 June 2020.

1. Andrew Higginson
Chair

3. Trevor Strain
Chief Operating  
Officer

5. Rooney Anand
Senior Independent 
Non-Executive Director

7. Kevin Havelock
Independent 
Non-Executive  
Director

2. David Potts CBE
Chief Executive

4. Michael Gleeson
Chief Financial  
Officer

6. Neil Davidson CBE
Independent  
Non-Executive  
Director

8. Belinda Richards
Independent 
Non-Executive  
Director

1. Andrew Higginson
Appointment
Andrew joined the Group as Deputy Chair  
and Chair Elect in October 2014 and became 
Chair at the end of January 2015. Andrew met 
the Independence criteria detailed in the  
Code upon appointment.
Experience
Andrew brings significant Board, commercial, 
retail and leadership experience to the Board. 
Andrew is a former Executive Director of Tesco 
PLC having spent 15 years on the Main Board, 
first as Finance and Strategy Director, and 
latterly as Chief Executive of Tesco’s Retailing 
Services business. His early career was with 
Unilever, Guinness, Laura Ashley and the Burton 
Group. Andrew was previously the Chair of 
Poundland Group PLC and N Brown Group PLC, 
Senior Independent Director of BSkyB PLC and 
a Non-Executive Director of the Rugby Football 
Union and Woolworths Holdings Limited.
External Roles
Non-Executive Director of Flutter PLC  
Non-Executive Director of  
Majid Al Futtaim Group  
Chair of the IGD  
Chair of Evergreen Garden Care Limited  
Adviser to Shore Capital  
Adviser to Clearwater International

2. David Potts
Appointment
David joined the Group as Chief Executive  
in March 2015.
Experience
David is a vastly experienced retailer who joined 
Tesco PLC at the age of 16 and worked there for 
39 years. He rose to become CEO of its Ireland 
business, its UK retail stores business and then 
CEO of Tesco Asia. David was also on the  
Tesco PLC Board from 1998 until he left in 2011. 
Prior to his appointment as Chief Executive  
of Morrisons, David held several advisory 
positions with a number of private equity and 
consultancy firms and developed his own retail 
concept to sell general merchandise. He also 
worked on two extensive retail projects in  
the UK.
External Roles
None

3. Trevor Strain
Appointment
Trevor joined the Group in June 2009 as 
Commercial and Operations Finance Director.  
In June 2011, he became Finance Director 
Corporate and took responsibility for the Group’s 
productivity programmes. Trevor joined the 
Board as Chief Financial Officer in April 2013 and 
assumed the additional responsibilities of Group 
Commercial Director in October 2018. In 
December 2019, Trevor became the Chief 
Operating Officer.
Experience
Prior to joining Morrisons, Trevor worked  
for Tesco PLC in a number of roles until his 
appointment as UK Property Finance Director  
in 2006 and subsequently UK Planning and 
Reporting Finance Director. Trevor began his 
career with Arthur Andersen and is a member  
of the Institute of Chartered Accountants  
in England and Wales.
External Roles
None

4. Michael Gleeson
Appointment
Michael joined the Group in 2014 as Group 
Financial Controller. In 2015 he became the 
Supermarkets Financial Director before taking  
up post as Trading Director of Ambient, Frozen, 
Dairy, Fuel and Services. Michael joined the Board 
on 3 February 2020 as Chief Financial Officer.
Experience
Prior to joining Morrisons, Michael worked for 
Tesco PLC in a number of senior finance roles 
including Group Financial Planning and Analysis 
Director and CFO of Tesco.com. Michael began 
his career with Arthur Andersen and is a member 
of the Institute of Chartered Accountants  
in Ireland.
External Roles
None

5. Rooney Anand
Appointment
Rooney joined the Board as a Non-Executive 
Director and Senior Independent Director  
in January 2016.
Experience
Rooney is a highly experienced retail and fast 
moving consumer goods (FMCG) executive. 
Following a career with United Biscuits and  
then Sara Lee, he joined Greene King PLC in 2001  
as Managing Director of its brewery company.  
He was appointed CEO in 2005 and stepped 
down from this role last year.
External Roles
Chair of Purity Soft Drinks  
Chair of the Casual Dining Group  
Chair of WorldSkills UK  
Chair of Away Resorts

6. Neil Davidson1
Appointment
Neil joined the Board as a Non-Executive 
Director on 1 October 2015. He became  
Chair of the Corporate Compliance and 
Responsibility Committee in January 2016.
Experience
Neil’s extensive career in manufacturing started 
with Northern Foods PLC where he rose to 
become Managing Director of its milk division.  
He was subsequently appointed CEO of Express 
Dairies PLC and then Arla PLC. He has also been a 
Non-Executive Director of Produce Investments 
PLC, Persimmon PLC and Northern Recruitment 
Group PLC.
External Roles
Chair of OptiBiotix Health PLC  
Chair of the Youth Sports Trust

7. Kevin Havelock
Appointment 
Kevin joined the Board as a Non-Executive 
Director in February 2018.
Experience
Kevin has significant fast moving consumer goods 
(FMCG) industry experience, most recently as a 
member of the Executive Committee at Unilever 
and President of Global Refreshment, which 
comprises Unilever’s drinks and ice cream brands.
External Roles
Non-Executive Director of Fevertree Drinks PLC  
Trustee of The British Council  
Trustee of The Eden Project

8. Belinda Richards1
Appointment
Belinda joined the Board as a Non-Executive 
Director in September 2015 and became  
Chair of the Audit Committee in January 2016.
Experience
Belinda’s career in professional services has 
spanned over 25 years, where she operated as a 
senior adviser in corporate finance and strategy. 
She was a corporate finance partner at Deloitte 
and Global Head of Merger and Separation 
Advisory Services until 2010.
The Board is satisfied that Belinda has recent  
and relevant financial experience appropriate  
to her position as Chair of the Audit Committee. 
Belinda is considered to have sufficient finance 
experience, having been a corporate finance 
partner at Deloitte for over ten years, has served 
on the Advisory Group of the Audit Committee 
Chairman at the FRC and has been a member  
of the Governing Council of the Centre for  
the Study of Financial Innovation.
External Roles
Non-Executive Director of Avast PLC  
Non-Executive Director of Monks Investment 
Trust PLC  
Non-Executive Director of Phoenix Group 
Holdings (‘PGH’)  
Non-Executive Director of Schroder Japan 
Growth Fund PLC  
Trustee of the Youth Sports Trust

1   On 6 February 2018, Belinda Richards was appointed Trustee of the Youth Sports Trust, a national charity, of which Neil Davidson is Chair.  
The Board has considered this cross-directorship and is satisfied that it does not compromise the independence of Belinda or Neil.

34

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

9. Tony van Kralingen
Independent Non-
Executive  
Director

10. Paula Vennells CBE
Independent  
Non-Executive  
Director

Executive Committee

1. David Potts CBE
Chief Executive

4. Andy Atkinson
Group Commercial 
Director

9. Tony van Kralingen
Appointment
Tony joined the Board as a Non-Executive 
Director in September 2017.
Experience
Tony has a broad experience across a number  
of disciplines including marketing, supply, 
procurement, manufacturing, and human 
resources. Tony served 35 years at SABMiller PLC, 
14 of them on the Executive Committee. He 
held a number of positions including Group 
Director: Integrated Supply, Group Director 
Human Resources, Chair and Managing Director 
SAB, and Chair and CEO: Plzensky Prazdroj.
External Roles
Chair of Crown Commercial Services  
Honorary Professor of Global Corporate 
Strategy at Nottingham University

10. Paula Vennells
Appointment
Paula joined the Board as a Non-Executive 
Director in January 2016.
Experience
Paula has significant experience in large scale 
business turnaround, digital transformation and in 
culture change. Paula was Group Chief Executive 
of the Post Office, a role she held from 2012 to 
2019, having joined the Post Office in 2007. 
Previously she was Group Commercial Director 
of Whitbread PLC after starting her career with 
Unilever and L’Oréal. Paula has held directorships 
in sales and marketing, commercial, and supply 
chain with a number of major retailers.
External Roles
Non-Executive Board Member of the  
Cabinet Office  
Chair of Imperial College Healthcare NHS Trust  
Non-Executive Director of Dunelm Group PLC

Jonathan Burke
Company  
Secretary

Board composition

30

70

Executive

Non-Executive

Appointment
Jonathan was appointed as the Group’s 
Company Secretary in February 2017.
Experience
As a qualified accountant and Company 
Secretary, Jonathan has worked at Morrisons 
for over 25 years holding various finance, 
compliance and project roles. Jonathan was 
also previously Company Secretary between 
2001 and 2009.

Attendance at meetings

Main  
Board

Nomination  
Committee

Remuneration  
Committee

Audit  
Committee

CCR  
Committee

Andrew Higginson

David Potts

Trevor Strain

Michael Gleeson

Rooney Anand

Neil Davidson4

Kevin Havelock

Belinda Richards6

Tony van Kralingen
Paula Vennells

10/10

10/10

9/91

0/03

10/10

9/10

9/105 

8/10

10/10
10/10

3/3

–

–

–

3/3

3/3

3/3

3/3

3/3
3/3

6/6

–

–

–

6/6

5/6

6/6

4/6

6/6
6/6

–

–

–

–

5/5

4/5

5/5

3/5

5/5
5/5

5/5

5/5

3/32

–

5/5

4/5

5/5

3/5

5/5
5/5

Committee key 
Audit Committee

Corporate Compliance and  
Responsibility Committee

Remuneration Committee

Nomination Committee

Committee Chair

2. Trevor Strain
Chief Operating  
Officer

5. Clare Grainger
Group People  
Director

3. Michael Gleeson
Chief Financial  
Officer

6. David Lepley7
Group Retail  
Director

1. David Potts
See Board of Directors on page 34.

2. Trevor Strain
See Board of Directors on page 34.

3. Michael Gleeson
See Board of Directors on page 34.

4. Andy Atkinson
Appointment
Andy joined Morrisons in 2011 and was appointed 
as Group Customer and Marketing Director in 
January 2016 having held the interim position for 
over five months. In February 2020, Andy was 
appointed Group Commercial Director, retaining 
responsibility for Customer and Marketing on  
an interim basis.
Experience
Andy previously held a number of senior 
commercial and trading roles within  
the organisation. Prior to joining the Group,  
Andy worked in a variety of senior commercial 
positions within Boots, progressing to 
Commercial Director. Andy started his career  
at Coca-Cola before moving to Walt Disney  
and then L’Oréal.

5. Clare Grainger
Appointment
Clare joined Morrisons in February 2009 and  
was appointed Group People Director in 
September 2015.
Experience
Clare began her career at Asda where she held a 
number of roles at Head Office and in the Retail 
division. She progressed through a variety of 
senior human resources (HR) positions including 
Head of HR at HBOS/Lloyds Banking Group, 
where she led a number of programmes to  
drive differentiation in both sales and services.

6. David Lepley
Appointment
David joined Morrisons in June 2016 as Store 
Replenishment Director. In February 2017,  
he became Operations Director for Central and 
took responsibility for a third of the Group’s retail 
stores. David joined the Executive Committee as 
Group Retail Director on 3 February 2020.
Experience
David began his career at Asda in 2004 and  
rapidly worked his way up from Store Manager  
to Regional Director for North Supermarkets.  
In 2015, David was appointed Senior Strategy  
and Development Director for Grocery Home 
Shopping before becoming Vice President  
of Online Grocery Operations later that year.

1   To avoid potential conflicts of interest, Trevor was not invited to the meeting that was  

held to discuss and approve his appointment as Chief Operating Officer.

2  Trevor was appointed to the CCR committee on 10 September 2019.
3  Michael was appointed to the Board at the start of the 2020/21 Financial Year.
4   Neil was unable to attend one meeting date due to a family emergency. He received papers  
on all subjects to be discussed and provided the Board with his comments prior to the meeting.
5   Occasionally, Board meetings are arranged to deal with matters outside the normal meeting 

schedule and therefore at shorter notice. In this instance, Kevin was unable to attend a 
meeting that was arranged with shorter notice due to time zone issues. Prior to this meeting, 
Kevin received all paperwork and provided his views on the subject tabled for discussion  
to the Board.

6   Belinda was unable to attend one meeting due to a family bereavement and one due to 

another commitment. Prior to the meetings, Belinda read all the papers tabled for discussion 
and provided feedback to the Board. She also held calls between management, PwC and the 
designated deputy Audit Committee Chair prior to the meeting to allow all to understand 
and update the Committee on her views of the Audit Committee meeting content.

7  Gary Mills was Group Retail Director from August 2015 to 3 February 2020.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

35

Strategic reportGovernanceFinancial statementsInvestor informationCorporate governance report continued
Structure of the Board and its Committees
The decisions delegated by the Board to its Committees during the financial  
year 2019/20 are shown in the table below and on the following page.

Function

Main  
Board

Executive  
Committee

Audit  
Committee

Corporate Compliance and 

Responsibility Committee

Remuneration  

Committee

Nomination  

Committee

p38 See page 38 for details of activities.

p39 See page 39 for details of activities.

p40 See page 40 for details of activities.

p44 See page 44 for details of activities.

p46 See page 46 for details of activities.

p45

See page 45 for details of activities.

Members

Andrew Higginson (Chair) 
David Potts
Trevor Strain
Michael Gleeson1
Rooney Anand

Neil Davidson
Kevin Havelock
Tony van Kralingen
Belinda Richards
Paula Vennells

David Potts (Chair) 
Trevor Strain
Michael Gleeson2

Andy Atkinson
Clare Grainger
David Lepley3

Belinda Richards (Chair) 
Rooney Anand
Neil Davidson

Kevin Havelock
Tony van Kralingen
Paula Vennells

Neil Davidson (Chair)

Kevin Havelock

Tony van Kralingen (Chair)

Kevin Havelock

Andrew Higginson (Chair)

Tony van Kralingen

Andrew Higginson

David Potts

Rooney Anand

Andrew Clappen4

Tony van Kralingen

Belinda Richards

Trevor Strain5

Paula Vennells

Andrew Higginson

Rooney Anand

Neil Davidson

Belinda Richards

Paula Vennells

Rooney Anand

Neil Davidson

Kevin Havelock

Belinda Richards

Paula Vennells

Developing and implementing the Group’s policies  

on corporate compliance and corporate responsibility; 

reviewing and ensuring compliance with those policies 

and with ethical and governance standards.

Developing and implementing the Group’s 

remuneration framework and policies for Directors 

and colleagues including all long-term incentive plans, 

bonuses and pensions.

Advising the Board on Board and senior 

management appointments and succession 

planning; monitoring the composition of the  

Board and its Committees.

 • Maintaining oversight of strategy and process in areas 

 • Setting the remuneration policy for the Group’s 

 • Evaluating the current and required mixture  

Chief Executive, Chair, Executive Directors  

of skills and experience on the Board;

of corporate responsibility, including:

 – Groceries Supply Code of Practice (GSCOP);

 – food safety and food integrity;

 – health and safety;

 – gender pay;

 – environmental responsibilities, including energy 

usage, packaging and food waste;

 – cybersecurity;

 – ethical trading;

 – modern slavery;

 – competition compliance;

 – governance and reputation;

 – General Data Protection Regulation (GDPR); and

 – The Morrisons Foundation and charitable giving.

and Executive Committee;

 • Reviewing workforce remuneration;

 • Aligning incentives and rewards to the corporate 

culture and objectives;

 • Agreeing remuneration of the Executive Directors 

and Executive Committee;

 • Engaging with shareholders in respect  

of remuneration policies;

 • Reviewing the terms and operation of the share 

ownership guidelines; and

 • Reviewing the Chief Executive and Chair’s expenses.

 • Reviewing succession planning for the Board;

 • Sourcing and selecting Board candidates  

(more information can be found on page 45);

 • Maintaining general oversight of people and  

capability within the business, and their diversity 

(more information can be found on page 45);

 • Reviewing the talent pool for the Executive 

Committee and levels below Executive  

Committee; and

 • Reviewing and setting policy on diversity.

Key objectives

Overall conduct of the business  
and setting strategy.

Implementing strategy and actions in respect  
of financial planning and performance; day-to-day 
management of operations.

Responsibilities

 • Understanding, reviewing and responding  

to the views of all stakeholders;

 • Developing and approving the strategy  

and key policies of the Group;

 • Managing culture and values;
 • Monitoring progress towards achieving  

all Board objectives;

 • Monitoring of financial performance, critical 
operational issues and risks by reviewing 
performance against strategy, objectives, 
business plans and budgets;

 • Approving communications to shareholders, 
including the Annual Report and Financial 
Statements, interim financial report and 
trading statements;

 • Approving changes to the Group’s capital 

structure and major expenditure;

 • Approving membership of the Board  

on recommendation of the Nomination 
Committee; and

 • Appointing and removing the Company 

Secretary.

 • Developing and implementing the strategy;
 • Understanding, reviewing and responding  

to the feedback from stakeholders including 
customers and colleagues;

 • Maintaining oversight of:

 – financial performance, reporting and control; 
 – risk management;
 – operational improvement programmes; and
 – review and supervision of operational 

activities.

 • Making recommendations to the Board  

in respect of:
 – budgets and long-term plans;
 – dividend levels;
 – Group risk register; and
 – ad-hoc events.

 • Managing succession planning for all  

colleagues including senior management; and

 • Organising Sub-Committees which are 

responsible for key operational oversight  
and decision making including:
 – management of capital expenditure;
 – departmental performance reviews;
 – oversight of improvements to process  

for suppliers; and

 – Compliance with The Groceries Supply  

Code of Practice (GSCOP).

Effective governance of financial reporting, 
internal controls and risk management systems; 
reviewing significant accounting judgements, 
assumptions and estimates; managing the 
relationship and appointment of the external 
auditor; monitoring and reviewing the 
effectiveness of the Group’s Risk and Internal 
Audit function.

 • Reviewing and making recommendations  

to the Board on:
 – the integrity of financial reports, including 
reviewing significant financial reporting 
issues and considering how these issues 
have been addressed;

 – whether the Annual Report and  

Financial Statements are fair, balanced  
and understandable;

 – the effectiveness of the Group’s internal 
control and risk management system;
 – the effectiveness of the Risk and Internal 

Audit function;

 – the independence, effectiveness and 
appointment of the external auditor, 
approval of their fees; and monitoring  
of the Group’s policy on non-audit  
services; and

 – approval of Tax and Treasury policies.

Chair

Chief Executive

Senior Independent Director

Role

Responsibilities

 • Providing leadership to the Board;
 • Taking responsibility for the Board’s 
composition and development;
 • Planning and conducting Board  

meetings effectively; and

 • Ensuring all Directors are involved  

and focus on the key tasks.

 • Engaging the Board in assessing and 

improving its performance;
 • Overseeing the induction and  
development of Directors; and
 • Providing advice and assistance to  

the Chief Executive.

 • Developing strategic operating plans that  
reflect the longer-term objectives and  
priorities established by the Board;
 • Closely monitoring the operating and  

financial results against plans and budgets  
taking remedial action where necessary and  
informing the Board of significant changes; and

 • Putting in place adequate operational  

planning control systems.

 • Building and maintaining an effective  

executive management team; 

 • Ensuring that the operating objectives  

and standards of performance are not only 
understood but owned by the management  
and other employees; and

 • Maintaining ongoing dialogue with the  

Chair of the Board.

 • Acting as a sounding board for the Chair, 

supporting the delivery of their objectives  
and leading the Chair’s evaluation on the  
Board’s behalf; and

 • Meeting with the Non-Executive Directors  
to review the Chair’s performance at least  
once a year.

 • Being available to shareholders and other 
Non-Executive Directors to address any 
concerns or issues they feel have not been 
adequately dealt with through the usual 
channels of communications; and
 • Working closely with the Nomination 
Committee to support the succession  
of the Chair.

36

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Chair 
Key objective: Governance of the Board

Main Board

Executive  
Committee

Audit  
Committee

Corporate Compliance and 
Responsibility Committee

Remuneration  
Committee

Nomination  
Committee

Function

Main  

Board

Executive  

Committee

Audit  

Committee

Corporate Compliance and 
Responsibility Committee

Remuneration  
Committee

Nomination  
Committee

p38 See page 38 for details of activities.

p39 See page 39 for details of activities.

p40 See page 40 for details of activities.

p44 See page 44 for details of activities.

p46 See page 46 for details of activities.

p45

See page 45 for details of activities.

Members

Andrew Higginson (Chair) 

Neil Davidson

David Potts (Chair) 

David Potts

Trevor Strain

Michael Gleeson1

Rooney Anand

Kevin Havelock

Trevor Strain

Tony van Kralingen

Michael Gleeson2

Belinda Richards

Paula Vennells

Andy Atkinson

Clare Grainger

David Lepley3

Belinda Richards (Chair) 

Kevin Havelock

Rooney Anand

Neil Davidson

Tony van Kralingen

Paula Vennells

Neil Davidson (Chair)
Andrew Higginson
David Potts
Rooney Anand
Andrew Clappen4

Kevin Havelock
Tony van Kralingen
Belinda Richards
Trevor Strain5
Paula Vennells

Tony van Kralingen (Chair)
Andrew Higginson
Rooney Anand
Neil Davidson

Kevin Havelock
Belinda Richards
Paula Vennells

Andrew Higginson (Chair)
Rooney Anand
Neil Davidson
Kevin Havelock

Tony van Kralingen
Belinda Richards
Paula Vennells

Key objectives

Overall conduct of the business  

and setting strategy.

Implementing strategy and actions in respect  

Effective governance of financial reporting, 

of financial planning and performance; day-to-day 

internal controls and risk management systems; 

management of operations.

Developing and implementing the Group’s policies  
on corporate compliance and corporate responsibility; 
reviewing and ensuring compliance with those policies 
and with ethical and governance standards.

Developing and implementing the Group’s 
remuneration framework and policies for Directors 
and colleagues including all long-term incentive plans, 
bonuses and pensions.

Advising the Board on Board and senior 
management appointments and succession 
planning; monitoring the composition of the  
Board and its Committees.

 • Understanding, reviewing and responding  

 • Developing and implementing the strategy;

 • Reviewing and making recommendations  

 • Maintaining oversight of strategy and process in areas 

 • Setting the remuneration policy for the Group’s 

 • Evaluating the current and required mixture  

of corporate responsibility, including:
 – Groceries Supply Code of Practice (GSCOP);
 – food safety and food integrity;
 – health and safety;
 – gender pay;
 – environmental responsibilities, including energy 

usage, packaging and food waste;

 – cybersecurity;
 – ethical trading;
 – modern slavery;
 – competition compliance;
 – governance and reputation;
 – General Data Protection Regulation (GDPR); and
 – The Morrisons Foundation and charitable giving.

Chief Executive, Chair, Executive Directors  
and Executive Committee;

 • Reviewing workforce remuneration;
 • Aligning incentives and rewards to the corporate 

culture and objectives;

 • Agreeing remuneration of the Executive Directors 

and Executive Committee;

 • Engaging with shareholders in respect  

of remuneration policies;

 • Reviewing the terms and operation of the share 

ownership guidelines; and

 • Reviewing the Chief Executive and Chair’s expenses.

of skills and experience on the Board;

 • Reviewing succession planning for the Board;
 • Sourcing and selecting Board candidates  

(more information can be found on page 45);
 • Maintaining general oversight of people and  

capability within the business, and their diversity 
(more information can be found on page 45);
 • Reviewing the talent pool for the Executive 
Committee and levels below Executive  
Committee; and

 • Reviewing and setting policy on diversity.

1  Michael Gleeson was appointed to the Main Board on 3 February 2020.
2  Michael Gleeson was appointed to the Executive Committee on 9 December 2019.
3  Gary Mills was a member of the Executive Committee from August 2015 to 3 February 2020. David Lepley joined the Executive Committee on 3 February 2020. 
4   Andrew Clappen is the Group Corporate Services Director. Andrew joined Morrisons in 2012 and is responsible for the Corporate Affairs and Policy, Corporate Social  

Responsibility (CSR) & Ethical Trading, Agriculture and Technical Services (Food and General Merchandise Technology, Safety, Quality, Compliance and Health & Safety) of the Group.  
Prior to Morrisons, Andrew was the Senior Vice President responsible for Food Safety, Quality Assurance & Regulatory Affairs at Loblaw Companies Ltd in Canada.

5  Trevor Strain was appointed to the Corporate Compliance & Responsibility Committee on 10 September 2019.

Leadership around the business

David Potts  
Chief Executive

Clare Grainger  
Group People Director

Michael Gleeson  
Chief Financial Officer

Andy Atkinson  
Group Commercial Director

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

37

reviewing significant accounting judgements, 

assumptions and estimates; managing the 

relationship and appointment of the external 

auditor; monitoring and reviewing the 

effectiveness of the Group’s Risk and Internal 

Audit function.

reviewing significant financial reporting 

issues and considering how these issues 

have been addressed;

 – whether the Annual Report and  

Financial Statements are fair, balanced  

and understandable;

 – the effectiveness of the Group’s internal 

control and risk management system;

 – the effectiveness of the Risk and Internal 

Audit function;

 – the independence, effectiveness and 

appointment of the external auditor, 

approval of their fees; and monitoring  

of the Group’s policy on non-audit  

services; and

 – approval of Tax and Treasury policies.

Responsibilities

to the views of all stakeholders;

 • Understanding, reviewing and responding  

to the Board on:

 • Developing and approving the strategy  

to the feedback from stakeholders including 

 – the integrity of financial reports, including 

and key policies of the Group;

 • Managing culture and values;

customers and colleagues;

 • Maintaining oversight of:

 • Monitoring progress towards achieving  

 – financial performance, reporting and control; 

all Board objectives;

 • Monitoring of financial performance, critical 

operational issues and risks by reviewing 

performance against strategy, objectives, 

business plans and budgets;

 • Approving communications to shareholders, 

including the Annual Report and Financial 

Statements, interim financial report and 

trading statements;

 • Approving changes to the Group’s capital 

structure and major expenditure;

 • Approving membership of the Board  

on recommendation of the Nomination 

 • Appointing and removing the Company 

Committee; and

Secretary.

 – risk management;

 – operational improvement programmes; and

 – review and supervision of operational 

 • Making recommendations to the Board  

activities.

in respect of:

 – budgets and long-term plans;

 – dividend levels;

 – Group risk register; and

 – ad-hoc events.

 • Managing succession planning for all  

colleagues including senior management; and

 • Organising Sub-Committees which are 

responsible for key operational oversight  

and decision making including:

 – management of capital expenditure;

 – departmental performance reviews;

 – oversight of improvements to process  

for suppliers; and

 – Compliance with The Groceries Supply  

Code of Practice (GSCOP).

Strategic reportGovernanceFinancial statementsInvestor informationCorporate governance report continued
Board and Committee Activities in 2019/20

Main Board

Activities in 2019/20
During the year, the Board has:

Strategy and Planning
• set the strategy and plans for the Group;
• approved the 2019/20 budget and commercial plans, including 
productivity savings required to invest in the customer offer;

• approved the Group’s capital allocation framework; and
• reviewed the Core Purpose of Morrisons.

Operational Performance
• reviewed the annual business plan and received regular updates from the 
Executive Committee regarding its delivery and resource requirements;

• reviewed the performance of the Chief Executive; and
• reviewed the Group’s continued operations and growth opportunities 

in online, wholesale and manufacturing.

Financial Performance
• reviewed the results and forecasts throughout the year and reviewed 

and approved regulatory announcements;

• approved the proposed dividends including special dividends;
• approved the issue of a bond; and
• approved the extension of the revolving credit facility.

Risk
• assessed the Group’s emerging and principal risks; and
• monitored the Group’s risk management and internal control systems.

Governance
• ensured that business is conducted in accordance with the Group’s values;
• approved the formal Terms of Reference for the Senior Independent 

Director;

Board evaluation
Each year, a review is undertaken to evaluate the performance of 
the Board, along with its Committees and Directors, in accordance 
with the requirements of the Code. The review is carried out externally 
every third year. The last external evaluation was facilitated by Consilium 
Board Review in 2017/18. Consilium Board Review has no connection 
to the Group.

Following last year’s review, the Non-Executive Directors meet more 
frequently on an informal basis. Having gained a lot of value from 
these sessions, the frequency of these meetings will be increased 
as identified in this year’s review outcomes.

This year, the evaluation was facilitated internally by the Company 
Secretary, who is considered by the Board to be suitably independent 
for this purpose. The review was conducted between November 2019 
and January 2020 and covered each of the key aspects of the Board’s 
performance. These aspects included, for example, the Board’s structure, 
its composition and dynamics, and the extent to which it fulfils its 
role in terms of strategy development, assessment of operational 
performance, and risk management.

Overall, the 2019/20 review concluded that the performance of the 
Board, along with its Committees and individual Directors, continues 
to be effective and is well placed to lead the Group going forward. 
The following were highlighted as being particular strengths:
• the structure and composition of the Board, including the breadth 

of skills and experience that the Directors contribute to its operation;

• Board meeting papers that are accurate, timely, clear and 

comprehensive and provide a positive contribution to effective 
decision making;

• the leadership of the Chair and the contribution that he has made 

to the development of an effective and cohesive Board with a culture 
of openness and debate; and

• the effectiveness of the various Board Committees and the strength 

of the individual Committee Chairs.

The review also identified a number of possible opportunities 
to develop the Board’s effectiveness further. These included:
• providing more opportunities for the Non-Executive Directors 
to spend more time with the Group’s wider leadership team;

• providing the Non-Executive Directors with additional opportunities 
to meet on a more informal basis, outside of the normal Board 
timetable; and

• providing additional focus on discussions relating to succession 

• reviewed the governance structure and activities of the sub-committees 

planning for the Board.

of the Board;

• appraised the performance of the Chair through a meeting of 

Non-Executive Directors;

• identified and managed any potential conflicts of interests as 

appropriate; and

• established the External Appointment Sub-Committee to approve 

requests from Directors to undertake external appointments.

Stakeholders
• ensured that the strategy is aligned to long-term success for all 

stakeholders;

• considered feedback received from customers, colleagues, suppliers, 

shareholders and other stakeholders; and

• reviewed the values and culture of the Group through ‘Your Say’ 

survey responses and feedback provided from the ‘Your Say’ forums.

The Board formally discussed the findings of the review in January 2020. 
Over the course of 2020/21, the Chair and Company Secretary will 
continue to review the progress of the related actions as they are put 
in place.

In addition to the review described above, the Senior Independent 
Director performed an evaluation of the Chair’s performance, taking 
into consideration the views and inputs of each of the other Directors. 
The outputs of this exercise were shared and discussed with the Chair. 
The Chair also formally appraised the performance of each of the 
other Directors.

38

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Shareholder engagement
The Board is committed to communicating the strategy to 
analysts, investors and shareholders on a regular basis through 
a planned programme.

The Investor Relations programme includes:
• formal presentations of full and half year financial results;
• trading statements;
• regular meetings between institutional investors, the Chief Executive, 
the Chief Financial Officer and the Investor Relations team in the UK 
and overseas following the full and half year results;

• regular correspondence and meetings between the Chair and 
major shareholders to discuss any aspect of the Group or its 
governance arrangements;

• attending key investor conferences;
• communication between the Chair of the Remuneration Committee 

and major shareholders on remuneration policy and significant changes 
in remuneration arrangements;

• responding to enquiries from shareholders and analysts through 

the Investor Relations team; and

• maintaining dedicated shareholder and investor sections on the 

website.

In addition, the Investor Relations team provides a regular update 
to the Board and feedback from meetings held between executive 
management and institutional shareholders. The Group’s brokers seek 
independent feedback from analysts and investors following the full 
and half year results meetings, and this is reported to the Board.

Use of the AGM
The 2020 AGM will be held on 11 June 2020 at the Group’s headquarters 
at Gain Lane, in Bradford.

The whole Board is expected to attend and be available to answer 
any questions shareholders may have.

Notice of the 2020 AGM of the Group is to be sent to shareholders 
with an accompanying letter from the Chair.

The format of the meeting is:
• a summary presentation of results is provided before the Chair 

deals with the formal business;

• all shareholders present can put questions to the Chair, Chairs 
of the Committees, and the Board during the meeting and 
informally afterwards;

• the Board encourages participation of individual investors 

at the AGM; and

• following the meeting, details of the voting on the resolutions will  
be made available on the website www.morrisons-corporate.com/
investor-centre/shareholder-information/general-meetings/

The Directors recommend that shareholders vote in favour of each 
resolution, believing them to be in the best interests of the Group.

Shareholders will be notified of the availability of the Annual Report 
and Financial Statements on the website, unless they have elected 
to receive a printed version.

Executive  
Committee

Activities in 2019/20
During the year, the Executive Committee has:

Strategy and Planning
• developed plans to implement the Group’s strategy and seven priorities;
• agreed a plan for the seventh priority – naturally digital;
• determined the draft budget and long-term plan; and
• approved capital budgets.

Operational Performance
• continued to implement the Group’s seven priorities;
• overseen the Group’s continued development of its wholesale, 

online and manufacturing operations;

• periodically reviewed performance against strategic objectives;
• reviewed changes to speed up and simplify the business; and
• agreed improvements to the Group’s technology infrastructure.

Financial Performance
• driven trading performance and reviewed financial performance 

throughout the period; and

• reduced the cost base of the organisation through productivity 

and procurement improvements.

Risk
• determined principal risks for the Group;
• reviewed functional risk registers; and
• reviewed the Group’s risk management systems and the findings 

from the Internal Audit reports.

Governance
• overseen the Group’s compliance with its obligations under the 

GSCOP; and

• reviewed GDPR compliance.

Stakeholders
• considered regular updates on customer views including attending 

customer listening sessions and shopping trips with customers;

• overseen the Group’s commitment to corporate social responsibility, 
in particular the drive to minimise food waste, as well as its support 
for the Group’s charity partner CLIC Sargent, and for the charitable 
Morrisons Foundation; 

• continued to review the Group’s reduction programme for energy 

and plastic;

• reviewed the talent, capabilities and capacity within the Group;
• listened to views of colleagues including reviewing the ‘Your Say’ 

survey results agreeing of improvement actions; and

• recommended the ordinary and special dividends to the Board.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

39

Strategic reportGovernanceFinancial statementsInvestor informationCorporate governance report continued
Board and Committee Activities in 2019/20

Activities in 2019/20
During the year, the Committee has:
• considered the appropriateness of the Group’s Annual Report 

and Financial Statements and Interim report;

• understood key judgements made by management in respect of the 

Group’s financial statements;

• assessed the outcomes/findings of work performed by the external 

auditor;

• considered the effectiveness of the Group’s internal controls and the 

work of the Risk and Internal Audit function;

• discussed principal risks (described in more detail on pages 28 and 29);
• considered reports produced by Internal Audit covering topics 
including regulatory compliance and the control environment;
• reviewed key policies including those governing tax and treasury;
• reviewed the recognition of commercial income and the controls 

in place over compliance with GSCOP;

• understood the new Corporate Governance Code and reporting 

requirements;

• assessed the proposed going concern and viability statements, 

reviewed assumptions made by management and challenged the 
scenarios modelled;

• considered the requirements and impact of new accounting standards, 

including the adoption of IFRS 16 ‘Leases’ during the period; and

• reviewed and understood pensions matters during the year and their 

impacts on the Group’s financial statements.

Financial reporting matters
The Audit Committee has considered whether suitable accounting 
policies have been applied, and has reviewed key accounting 
judgements and estimates made by management.

This section outlines the key judgements and financial reporting 
matters considered by the Committee during the year. 

Impairment of property, plant and equipment,  
right-of-use assets, intangible assets and provision 
for onerous contracts
Impairment and provision for onerous contracts continue to be focus 
areas for the Committee, on the basis of their materiality and level of 
inherent judgement and estimation.

Audit  
Committee
Belinda Richards,  
Chair of the Audit Committee

Dear Shareholder,
I am pleased to present the Audit Committee 
Report for the 52 weeks ended 2 February 
2020, my fifth as Chair. The report provides 
an overview of the matters considered by the 
Committee during the year, and summarises 
how the Committee has fulfilled its duties 
to represent the interests of shareholders in 
respect of financial reporting, risk management 
and internal controls.

Each year, the Committee considers the Group’s internal control 
and risk management processes, the key risks facing the business, the 
effectiveness of the Internal Audit function, any material matters arising 
from the internal audits, and the independence and effectiveness of the 
external auditor, along with supporting the Board in respect of financial 
reporting matters.

The Committee’s effectiveness was reviewed during the year as part 
of the internal review of the Board (see page 38 for further details), 
and I am pleased to report that the review concluded that the 
Committee continued to discharge its duties effectively.

The Committee is responsible for reviewing and making 
recommendations to the Board on the integrity of the financial 
statements, and assessing the appropriateness of key judgements and 
estimates as defined in this section. This year the Committee has spent 
significant time reviewing key judgements and estimates made by 
management, with particular focus on property assets and provisions, 
inventory and alternative performance measures. In addition, the 
Committee reviewed the Group’s adoption of IFRS 16 ‘Leases’ during 
the period and understood the key judgements made and the impact 
on the financial statements.

This report provides further detail on these areas and other key 
activities of the Committee during the year.

40

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Inventories
Inventory is a material balance in the Group’s financial statements, 
with inventories held across a large number of locations. As such, it 
remains an area of focus for the Committee. Store inventory counts 
are a key control of the Group’s inventory balance. The Committee has 
reviewed outcomes of third party store inventory counts conducted 
during the year and understood trends concerning inventory loss 
(shrinkage) as well as other factors influencing loss levels.

Estimation is required in determining provisions, particularly in respect 
of inventory loss (shrinkage) risk. The Committee reviews these estimates 
as part of the twice-yearly review of judgements and estimates. 
The Committee has reviewed the level of provision and assumptions 
underpinning this assessment and considers them to be appropriate.

Leases
The implementation of the new leasing standard, IFRS 16 ‘ Leases’, 
continued to be an area of focus for the Committee during the year, 
given the level of change to the Group’s financial statements and the 
complexities of effecting the transition.

The Committee received regular progress updates during the year as 
the Group transitioned to the new standard. Many of the key decisions, 
including transition approach, judgements and estimation methods have 
been discussed and understood by the Committee in the prior year. 
These judgements and estimates included approaches to determining 
lease length and assessing discount rates. These were determined by 
management, working with external advisers. On implementing the 
change in accounting policy, management affirmed to the Committee 
its adherence to these principles, together with final assessment of 
the financial impacts. The Committee reviewed the Group’s restated 
financials and assessed disclosures as part of its review of the 
Group’s interim report and financial statements.

In addition, at the request of the Committee, the Board undertook 
a technical training session with its advisers, covering the principles 
and key considerations of the new standard, as well as the impact 
on the Group and more widely.

The Committee, having overseen the delivery of the implementation 
project, is satisfied that the transition had been conducted appropriately 
and that the key assumptions and estimates applied are appropriate.

The Group’s policy is to assess impairment on an annual basis, or where 
changes in circumstances indicate impairment (or impairment reversal) as 
disclosed in note 3.1 of the financial statements. The impairment review 
is comprehensive, covering non-financial assets, principally the Group’s 
store and property portfolio, technology assets and goodwill.

Management estimates the recoverable amount of assets to determine 
the extent of any impairment charge or whether a reversal of a previous 
impairment charge is required. This assessment led to a reversal of 
previous impairment of assets in certain cash generating units and 
an impairment charge being recognised on others, resulting in a net 
impairment reversal of £15m recognised in 2019/20, as disclosed in 
note 1.4 of the financial statements.

The Committee reviewed reports produced by management detailing 
the outcomes of the impairment testing. This review focussed on 
understanding the methodology, the basis of key assumptions 
(discount rate and growth rate) and understanding the outcomes of the 
impairment assessment performed by management. The Committee 
challenged how management had reflected expected future performance 
and potential changes in market conditions. The Committee has 
also reviewed management’s key assumptions around the market 
valuation of the store portfolio.

In addition, for unused or closed properties where the expected future 
cash flows are less than the future commitments associated with those 
properties such as business rates, an onerous provision is recognised. 
This resulted in a net £2m charge in relation to amounts provided for 
onerous contracts. The key estimates relate to the discount and growth 
rates applied to future cash flows.

Having reviewed all key assumptions in respect of impairment and 
provision for onerous contracts and the impact on the value of the 
Group’s assets and provisions, the Committee is satisfied that the 
assumptions applied by management are appropriate.

Commercial income
The Group’s definition of commercial income is disclosed in note 1.1 
of the financial statements and is consistent with the definition in 
the prior year.

Commercial income is accounted for as a deduction from the cost 
of purchase, and it is recognised in accordance with signed supplier 
agreements, with most income subject to little or no subjectivity 
or judgement.

Commercial income continues to be an area of focus for the Committee, 
despite reducing complexity and scale, as this continues to be an area of 
focus in the industry. In considering the appropriateness of commercial 
income recognised in the year and the financial position at the year end, 
the Committee has reviewed reports from management and Internal 
Audit outlining the accounting judgements and the control environment. 
The Committee understood the key judgements in this area and 
considers them to be appropriate.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

41

Strategic reportGovernanceFinancial statementsInvestor informationCorporate governance report continued
Board and Committee Activities in 2019/20

Retirement benefit schemes
The Group operates a number of defined benefit pension schemes. 
Accounting for defined benefit pension schemes requires the application 
of a number of assumptions which have an impact on the valuation of 
the schemes’ assets and liabilities. The IAS 19 valuations are performed 
by an independent actuary.

The Committee has reviewed the assumptions used in the schemes’ 
valuations, and considered the appropriateness and sensitivity of the 
assumptions used by the independent actuaries in the valuation, 
including the discount rate. The Committee is satisfied that the 
assumptions are appropriate.

The Committee reviewed the legal advice the Group has obtained with 
regard to the recognition of a pension surplus for the Group’s defined 
benefit pension schemes, as disclosed in note 8.5 of the financial 
statements and considers the treatment appropriate.

Presentation of financial statements
The Committee has considered the Group’s use of Alternative 
Performance Measures (APMs) as set out in a Glossary on pages 152 to 154, 
and is satisfied that they adequately follow the Guidelines issued by 
the European Securities and Markets Authority (ESMA).

In addition, the Committee has considered the use of APMs, in particular 
the items presented as adjustments to profit presented in the financial 
statements. The Committee is satisfied the classification of these items 
is appropriate and consistent with the Group’s policy and that the level 
of disclosure provided in note 1.4 is appropriate.

Internal control and risk management
The Board has overall accountability for ensuring that risk is effectively 
managed across the Group. Risks are reviewed by the Executive 
Committee twice a year with the results presented to the Board. 
The Group’s principal risks are set out on pages 28 and 29.

On behalf of the Board, the Audit Committee has responsibility for 
reviewing the effectiveness of internal control including financial, 
operational and compliance controls.

In order to do this, as a matter of course in any one year, the focus 
of the Committee includes:
• receiving and agreeing appropriate actions in response to regular 

reports from the Risk and Internal Audit function on:

 – the status of internal control and risk management systems across  

the Group; and

 – the department’s findings, annual plan and the resources available  

to perform the work;

• reviewing financial whistleblowing reports from colleagues;
• reviewing the external auditor’s reports on financial control;
• seeking reports from senior management on the effectiveness  

of the management of key risk areas; and

• monitoring the adequacy and timeliness of management’s response  

to identified audit issues.

These systems and processes have been in place throughout the period 
and up to the date of approval of this Annual Report.

The main features of the Group’s internal control and risk management 
systems relating to the accuracy and reliability of financial reporting, 
including the process for preparing the Group’s financial statements, are:
• the recruitment of suitably qualified and experienced finance 

colleagues;

• the segregation of duties, clear lines of accountability and delegation  

of authority;

• policies and procedures that cover financial planning and reporting, 

preparation of financial information, and capital expenditure;

• a robust period end review process including review and commentary 

from business owners;

• a tiered review process for external financial reports involving internal 

stakeholders from relevant areas of the business;

• information and data security policies and procedures; and
• self certification of internal control and risk management by each 

function of the business.

The Committee regularly reviews the Group’s processes for risk 
management and internal control, carrying out a formal review annually. 
No significant failings or weaknesses of internal control were identified 
during these reviews. Limited weaknesses and areas where controls 
could be further automated were identified. Clear action plans are in 
place to address these improvement opportunities and are captured as 
part of functional risk registers with defined management responsibility.

The Committee understands the importance of a robust risk management 
process and control environment and looks to progressively strengthen 
it over time.

Internal Audit
The Committee is regularly updated on the work and findings of Internal 
Audit throughout the year, including:
• approval of the terms of reference of the Internal Audit function;
• approval of the Internal Audit plan for the year;
• review of findings from work of Internal Audit completed during  

the year; and

• review of the effectiveness of the Internal Audit function.

The Committee reviewed the effectiveness of the Internal Audit 
function through a survey which was completed by Non-Executive 
Directors, members of the Executive Committee and Leadership  
Team and other key stakeholders. The effectiveness assessment  
also included a review against the Institute of Internal Auditors 
International Professional Practices Framework and the principles 
outlined in the new Internal Audit Code of Practice released in  
January 2020. An external review of the effectiveness of Internal  
Audit is conducted every five years and last took place in 2018/19, 
concluding that the function performs well, with a small number  
of minor improvement opportunities.

42

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Effectiveness of the external auditor
The Committee considered the effectiveness of PwC as auditor during 
the year. The Committee and the Committee Chair hold meetings 
with the auditor without management present, in order to understand 
the auditor’s views on the control and governance environment, 
and management’s effectiveness within it.

When assessing the effectiveness of the external auditor, 
the Committee considered:
• the content and quality of the audit work plan for the Group;
• the detailed findings of the audit, including a discussion of any 

major issues that arose during the audit;

• management’s responses to the auditor’s findings;
• the quality and knowledge of the audit team;
• the level of professional scepticism and independence applied; and
• the output of an effectiveness survey completed by the Directors 

and management.

Each year, the Internal Audit team facilitates an independent assessment 
of the effectiveness of the external auditor. This assessment takes the 
form of a questionnaire gathering feedback from key stakeholders 
including Non-Executive Directors, Executive Committee members 
and other key members of the management team. The survey covers 
the robustness of audit approach, quality of reporting and quality of 
people and services. The outcomes of this assessment is shared with 
and considered by the Audit Committee.

In line with the CMA Order, our intention is to put the external audit 
out to tender on or before 2024/25. Lead partner rotation is taking place 
in 2020/21, in line with the five year service guidance.

External audit tenure
The Board appointed PricewaterhouseCoopers LLP (PwC) as external 
auditor in June 2014.

The lead audit partner, Andrew Paynter, has held the position for five 
years. After a period of five years, rotation of audit partner is due for 
2020/21. PwC have identified a replacement partner, John Ellis, who will 
replace Andrew for the 2020/21 audit. John has already met members 
of the Board, the Audit Committee Chair and members of management. 
He has also begun a handover with Andrew Paynter.

The Group confirms that it has complied with the provisions of 
the Competition and Markets Authority’s (CMA) Order in respect of 
The Statutory Audit Services for Large Companies Market Investigation 
(Mandatory Use of Competitive Tender Processes and Audit Committee 
Responsibilities) Order 2014.

Each year the Audit Committee considers the effectiveness and 
independence of the external auditors in making the decision regarding 
the proposal of re-appointment of the auditors, which is tabled each 
year at the AGM.

Independence of the external auditor
The independence and objectivity of the Group’s external auditor is 
a fundamental safeguard which the Committee keeps under review. 
In order to ensure the independence of PwC during the year, the 
Committee has:
• considered the terms, areas of responsibility, duties and scope of 
work of the external auditor as set out in the engagement letter;
• considered the Group’s policy for provision of non-audit services;
• reviewed details of the non-audit services provided in the year;
• considered the letter from the external auditor confirming its 

independence and objectivity; and

• understood and approved the basis for the audit fee.

The policy on the engagement of the external auditor to supply 
non-audit services is set out in the Investor Centre section of the 
Group’s website (see www.morrisons-corporate.com). PwC has provided 
certain non-audit services throughout the year. This was in line with the 
policy and the ratio of audit to non-audit services, which was within the 
1:0.7 limit set in the policy. Details of the external auditor’s remuneration 
is disclosed in note 1.6 of the financial statements. The Committee is 
satisfied that this non-audit activity carried out by the statutory auditors 
is subject to safeguards to avoid a threat to the auditor’s independence 
or objectivity. These safeguards include separate teams for audit versus 
non-audit work.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

43

Strategic reportGovernanceFinancial statementsInvestor informationCorporate governance report continued
Board and Committee Activities in 2019/20

Corporate  
Compliance and 
Responsibility (CCR)  
Committee
Neil Davidson CBE,  
Chair of the CCR Committee

Dear Shareholder,
The CCR Committee acts as a custodian  
of the policies and practices that define  
and safeguard the reputation of Morrisons. 
The Committee members bring experience, 
insight and perspectives to help guide the 
work of this Committee.

The Committee pays close attention to the evolving views and 
expectations of the Group’s broad range of key stakeholders, and 
receives regular information and reports on stakeholder developments.

Maintaining compliance to the Groceries Supply Code of Practice 
(GSCOP) and General Data Protection Regulations (GDPR) have  
remained areas of significant prioritisation for the Committee.

I am satisfied the Group makes decisions in a very thoughtful and 
informed manner and the Group is well positioned to ensure that  
its role and reputation with all our stakeholders remains strong  
during the upcoming year.

Activities in 2019/20
During the year, the CCR Committee has:
• reviewed GSCOP compliance including training and results  

of internal reviews;

• considered cyber and technology security risk;
• assessed General Data Protection Regulations (GDPR) compliance;
• reviewed health and safety incidents, actions taken and progress  

of health and safety initiatives;

• assessed energy strategy and carbon reduction measures;
• reviewed Corporate Responsibility Strategy and approved  
publication of our Assured Corporate Responsibility Report;

• reviewed progress against ambitions for:

 – ethical trading;
 – redistribution of food waste;
 – food safety and improvements; and
 – fisheries and agriculture;

• evaluated Market Abuse Regulation compliance;
• reviewed policies and progress regarding;

 – food integrity and testing;
 – plastic waste;
 – supply chain human rights; and
 – modern slavery; 

• reviewed non-financial whistleblowing reports.

Further details on the Group’s corporate responsibility activities  
can be found on pages 23 to 26. We also publish a Corporate 
Responsibility Report that provides more details on these areas  
(see www.morrisons-corporate.com/cr/corporate-responsibility/).

For more detail on the Group’s work to ensure compliance with  
GSCOP, see page 19.

Human rights policy
Morrisons respect for fundamental human rights is consistent with the 
United Nations Universal Declaration of Human Rights, and we ensure  
all of our internal policies are consistent with this. The Committee has 
concluded the Group does not currently have any human rights issues.

Whistleblowing policy
The Company is committed to ensuring that all individuals have  
the ability to raise genuine concerns in good faith without fear of 
victimisation, subsequent discrimination or disadvantage, even if they 
turn out to be mistaken. More information on our whistleblowing policy 
can be found on our website (www.morrisons-corporate.com).

All Board members review the whistleblowing policy on an annual  
basis and receive detailed reports which include an analysis of  
whistleblowing trends.

Anti-bribery and anti-corruption policy
The Committee has reviewed the Group’s anti-bribery and anti-
corruption policy, which sets out our zero tolerance approach to bribery 
and corruption and the conduct expected of all of our colleagues and 
contractors. The Committee has also considered the gifts and hospitality 
policy which defines the process which must be followed before any 
gifts or hospitality are offered or accepted. Regular training is provided 
to all colleagues to maintain awareness of these policies and processes.

44

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Nomination 
Committee
Andrew Higginson, 
Chair of the Nomination 
Committee

Dear Shareholder,
The Nomination Committee’s role is 
recognised as increasingly important by 
shareholders and other stakeholders. During 
the year, we have continued to drive focus  
on succession planning and improving  
diversity within the Group.

I am satisfied that the Group has an effective approach to ensuring  
that we have the right capability and capacity throughout the Group  
and that the correct level of focus is placed on increasing our diversity. 
The Board recognises the benefits of diversity throughout the Group, 
and ensures that clear processes and policies are adhered with to  
further increase our diversity within the Group as a whole.

The Committee receives comprehensive updates from David Potts  
and Clare Grainger, our Group People Director, on our colleagues  
twice a year, with one of these updates aligning with the Group’s 
strategy discussions.

Each Director has a good understanding of our colleagues and culture 
provided by the ‘Your Say’ survey results, Tony van Kralingen’s feedback 
from the ‘Your Say’ Forum, formal and information discussions with  
the Leadership of the Group, and day-to-day interactions with our 
colleagues in store.

From these various sources, the Board is able to confirm that the  
culture of our colleagues is aligned to the purpose, values and strategy  
that the Board has set.

Activities in 2019/20
During the year, the Committee has:
• scrutinised the performance of management;
• reviewed colleagues throughout the organisation, and considered 

issues including diversity, succession planning, capability and capacity;
• considered the Board’s structure; including nominating Trevor Strain  

to the role of Chief Operating Officer; and

• nominated Michael Gleeson for appointment to the Board.

Board appointments
Following a rigorous process, the Committee recommended the 
appointment of Michael Gleeson to the Board as Chief Financial Officer. 
This appointment supports an ongoing programme to develop capability 
and talent within the Group.

The appointment process included:
• reviewing a gender balanced shortlist of candidates for the role;
• feedback from interviews with a carefully selected and sufficiently 

diverse Non-Executive Director recruitment panel; and
• the Committee’s consideration of an external assessment  

of Michael’s strengths and suitability for the role.

Diversity
The Group remains committed to the Diversity Policy that was  
approved last year. This policy fully supports the Hampton-Alexander 
recommendations that the Board should comprise at least one-third females 
and continues to work towards achieving these targets in the required 
timescale. It also supports the Parker recommendations that the Board 
should include at least one Black, Asian and Minority Ethnic (BAME) Director. 
Throughout the year, the Committee assisted the development of a pipeline 
of high-calibre candidates by encouraging a broad range of senior individuals 
within the business to take on additional roles to gain relevant experience.

For more details on the full Board, Executive Committee and Leadership 
Team Diversity Policy see www.morrisons-corporate.com/investor-
centre/corporate-governance/

At the end of the 2019/20 financial year, the Board included two female 
members, representing 22% of its total composition and one BAME Director. 
Upon the appointment of Michael Gleeson at the start of the 2020/21 
financial year, the female representation of the Board decreased to 20%.

Gender composition at 2 February 2020

Main Board1
Executive Committee
Direct reports to 
Executive Committee
Total Morrisons

Male
7
5

Female
2
1

31
43,173

21
53,877

% Female
22%
17%

40%
56%

1   Michael Gleeson joined the Main Board on 3 February 2020. Upon his appointment,  

the percentage of females on the Main Board decreased to 20%.

Succession planning
Succession plans are developed using objective criteria, with the 
Committee meeting twice a year to discuss succession planning of the 
Board, Executive Committee and senior management. At these sessions, 
the Board is presented with profiles of key individuals, which are 
considered alongside diversity metrics including, but not limited to, 
gender, social and ethnic backgrounds, age and personal strengths.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

45

Strategic reportGovernanceFinancial statementsInvestor informationDirectors’ remuneration report
Annual Statement by the Chair  
of the Remuneration Committee

“ A challenging year with  
sustained progress, despite  
a competitive market.”
 Tony van Kralingen, Remuneration Committee Chair

Dear Shareholder,
As Remuneration Committee Chair I enjoyed 
the interaction with a variety of shareholders 
during the course of last year and at the 2019 
Annual General Meeting (AGM). The Committee 
was pleased with the 95% vote in favour of 
our 2018/19 Directors’ remuneration report, 
and remains conscious of the views of our 
shareholders, through regular engagement, 
in particular, on the updated Directors’ 
remuneration policy.

2019/20 was a challenging year; however, the management team showed 
strong leadership in balancing competing demands and particularly 
challenging market conditions, to deliver profit growth for the fourth 
consecutive year, an increased ordinary dividend and, as announced at 
the half year, another interim special dividend. The business continues 
to make progress against the seven priorities, which are summarised 
on pages 8 to 11. Despite a difficult trading environment, the business 
again delivered significant levels of free cash flow, a measure which 
shareholders continue to tell me is very important to them.

We have, of course, announced changes to the Executive team this year, 
with Trevor Strain promoted into the role of Chief Operating Officer 
(COO) managing our operations from suppliers to stores, as well as 
our manufacturing businesses and our growth platforms of online and 
wholesale. Michael Gleeson has been promoted and joins the Board 
as Chief Financial Officer (CFO). These moves strengthen our 
management team as we move into the next phase of fix, rebuild, 
grow and sustaining the turnaround of this great British business.

Pay for performance
The Committee continues to be of the view that superior performance 
and reward are linked, and that the UK’s food retail industry remains 
very competitive, providing great value for customers and good 
opportunities for talent.

Financial performance
Over the last 12 months, despite unprecedented and prolonged 
political and economic uncertainty, reduced customer confidence 
and an already competitive market increasing levels of promotional 
activity, management have delivered:

• Group LFL sales (excluding fuel) growth of (0.8)%;
• profit before tax and exceptional items of £408m, an increase of 3% 

on last year;

• further strong free cash flow, a total ordinary dividend of 6.77p, 
up 2.6%, together with the already paid interim special dividend 
of 2.00p, bringing the total dividend to 8.77p; and

• further progress in cost and productivity savings, resulting in cost 

reduction/productivity improvement of £147m.

Group performance

£408m

£396m

12.85p 13.18p

4.8%

(0.8)%

Profit before tax
and exceptionals1, 2

Basic earnings
per share (EPS)
before exceptionals1, 2

Group like-for-like
sales (LFL) growth1

2018/19

2019/20

1  As defined in the Glossary on pages 152 to 154.
2  2018/19 restated for application of IFRS 16 ‘Leases’.

46

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

 
Policy changes
When reviewing the Policy, the Committee considered a wide range 
of inputs. The renewed Policy has been informed by the 2018 Corporate 
Governance Code changes, market practice, shareholder views, our risk 
appetite, the Morrisons culture and strategic plan, and the pay and 
conditions of the wider workforce.

Governance developments
The Committee has considered the introduction of the new 
UK Corporate Governance Code (the ‘Code’), along with updated 
remuneration reporting requirements. Supporting our strategy, 
promoting long-term sustainable success, transparency and independent 
judgement are already at the core of our remuneration policy.

We have always said our turnaround would be led by colleagues, 
and consequently the Committee has always paid close attention 
to wider workforce remuneration, being regularly briefed on 
employee pay and conditions.

In addition, the Committee is already responsible for setting the 
remuneration of the Executive Committee; and I have continued 
as the designated Non-Executive Director responsible for 
engagement with our colleagues.

Sharing in success
As part of the philosophy of a colleague-led turnaround, and our 
commitment to a fair day’s pay, the Group has continued to invest 
in total reward for colleagues.

Colleague pay has continued to increase faster than the market, 
and we have retained our Colleague Bonus Scheme, which has paid 
out an average of £319 this year. 2019/20 saw a further increase 
in the hourly rate for store colleagues to £9.00 from £8.70, with 
a further increase to £9.20 from April 2020, whilst still retaining 
the annual colleague bonus.

Outcomes in 2019/20
Annual Bonus Plan
The Annual Bonus Plan is based on both business and personal 
performance. Performance against the targets for sales, profit and 
productivity, has resulted in a formulaic outcome of 30.7% of a 
maximum of 80% for these elements.

The Committee was satisfied that this represented a fair outcome, 
and no discretion needed to be applied. Further detail on the targets 
set and performance against them can be found on page 60.

Taking into account performance against personal objectives, 
the Committee has decided to award David Potts and Trevor Strain 
18% of the maximum 20% for this element. This takes the total bonus 
achieved to a payout of 48.7% of maximum, half of which will be 
deferred into shares, which must be held for three years under 
the deferred share bonus plan.

Shareholders will be asked to approve our updated Directors’ 
remuneration policy at the 2020 AGM. Here is a summary of the 
key changes we are introducing:

Element 

Change

Pension allowance (new hires)

Reduced to 5% of salary

Post employment 
shareholding requirement1

Annual bonus share 
deferral scheme

1  See notes below for details of operation.

Lower of actual shareholding or:
 • 250% in year one
 • 125% in year two

Reduced to two years from 
three years

Pension allowance for new Executive Director hires (including the new 
CFO) will be at 5% – in line with what the majority of our workforce 
actually receive. We are very proud to have one of the higher company 
contributions in our industry, and are therefore able to take this simple 
and transparent approach. If the majority of workforce company 
contribution changes, this may be reviewed. Over the course of our 
consultations, we listened carefully to our shareholders. Whilst most 
were comfortable with our proposed approach and are pragmatic 
regarding the difficulties involved in reducing pensions for incumbents, 
some shareholders expected us to go further. The Committee has 
therefore formally committed to make further reductions to incumbent 
pension contributions over the life of the new remuneration policy. 
Further reductions will be disclosed in the relevant Directors’ 
remuneration report.

Having already introduced a two year holding period on Long Term 
Incentive Plan (LTIP) vests last year, the Committee have decided 
to introduce a post employment shareholding requirement. 
Executive Directors will be required to hold the lower of their actual 
shareholding or 250% of base salary in the first year after leaving, 
and 125% (or the actual if lower) in the second. This will be achieved 
through the deferral period on annual bonus deferred shares, and the 
holding period on LTIPs from policy adoption, on grants made after 
the policy is approved.

Having the opportunity to step back and review the policy in its entirety, 
the Committee has decided to reduce the deferral period for the annual 
bonus, to be in line with the LTIP holding period and post employment 
requirement. This is felt to be appropriate as retail is a very fast paced 
industry, and it is likely that any issues generated in the performance year 
for an annual bonus, would become apparent in the following two years. 
There is no change in quantum of earnings potential.

How our Directors’ remuneration report is structured

Our new Directors’ remuneration policy

pages 50 to 56

Implementation of the remuneration policy in 2020/21

pages 57 and 58

Annual Report on remuneration – 2019/20

pages 59 to 66

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

47

Strategic reportGovernanceFinancial statementsInvestor informationDirectors’ remuneration report continued
Annual Statement by the Chair  
of the Remuneration Committee

LTIP 2017-20
The performance over the period is summarised below:

Measure1
Total sales growth (excluding fuel) £400m £750m

(100%) Weighting
40%

Minimum
(25%) 

Maximum

Adjusted free cash flow

£600m £800m

40%

Actual 
performance
£899m
£1,005m2

Basic earnings per share (EPS) 
before exceptionals growth p.a.

1  See the definitions on page 58.
2  Calculation of vesting on pre-IFRS 16 basis.

5%

10%

20%

7.8%2

The original targets were set prior to the application of IFRS 16 ‘Leases’. 
As noted in the 2018/19 Directors’ remuneration report, for the purposes 
of LTIP reporting, standards in place at the time of grant will be used in 
calculation of vesting. Accordingly, both the EPS and adjusted cash flow 
measures have been recalculated on a pre-IFRS 16 equivalent basis. 
See pages 58 and 63 for more detail.

As a consequence of the strong performance over the period 
as outlined above and shown on page 63, the 2017-20 LTIP is vesting 
at 93.5% of maximum. The Committee believe the formulaic outcome 
is reflective of the value created for shareholders over the period.

Key Committee activities during the year

Alignment to 
strategy 
and wider workforce

 • Assessed the ongoing alignment of remuneration 
structures, measures and targets to the strategy. 
Regularly reviewed wider workforce remuneration.

Implementation in 2020/21
Base salary
The Committee awarded David Potts an increase of 2.3% in line with the 
wider workforce, which David has waived for the fifth consecutive year. 
For Trevor Strain, as a consequence of his strong performance and 
promotion to the Chief Operating Officer role, the Committee 
approved an increase of 2.3% in line with wider workforce to 
£665,000 effective 3 February 2020.

Michael Gleeson has been appointed as Chief Financial Officer on a 
salary of £490,000.

Pension allowance for incumbents: The Chief Executive has offered 
to reduce his pension allowance to 24% from 25%, in line with the 
Chief Operating Officer. The Committee has also decided to freeze 
24% of current base salary as an absolute cash amount, with no increase 
to this amount as future base pay increases occur. If base pay increases 
are made and accepted in future, this will have the effect of reducing 
the pension allowance percentage over time.

Michael Gleeson will receive a pension allowance equivalent to 5% 
of base salary. This is in line with the majority of the workforce.

Chair and Non-Executive Director fees
The Chair’s fees were increased in February 2019 and therefore fees 
for the Chair will next be reviewed in 2022.

Having last been reviewed in 2017, the non-executive base fee has 
been increased from £61,200 to £62,500.

Shareholder 
engagement

Policy

Pay for  
performance

 • Considered investor feedback and proposed 

changes to remuneration policy from the 2019 
AGM and through ongoing dialogue.

 • Consulted on executive remuneration, and 
proposed changes to remuneration policy.

 • Assessed performance against target sets 

for 2019/20 annual bonus and 2017-20 LTIP and 
considered whether any discretion should be 
used to adjust formulaic outcomes if necessary;

 • Reviewed and approved targets for 2020/21 

annual bonus and 2020-23 LTIP; and

 • Reviewed the performance of the Executives.

Annual Bonus
The performance measures of the Annual Bonus Plan and their 
weightings remain unchanged from 2019/20 and are summarised on page 
57. Subject to no longer being commercially sensitive, the performance 
against targets will be disclosed in next year’s report. 50% of any bonus 
is deferred in shares under the deferred share bonus plan. The 2020/21 
scheme is subject to a two-year vesting period for deferred shares 
(subject to policy approval).

LTIP
In line with the policy approved by shareholders in 2017, awards will be 
300% of salary. Performance measures and weightings are unchanged 
from the 2019-22 LTIP award. Further detail on the targets can be found on 
page 57. This grant will be subject to a two year holding period at vest.

Governance

 • Reviewed and considered consequences of 

the changing investor, governance and reporting 
landscape following 2019 AGM season and 
issuance of the Code and updated Directors’ 
remuneration reporting regulations;

 • Reviewed progress of Executives against 

shareholding requirements;

 • Approved the 2018/19 Directors’ remuneration 

report; and

 • Approved the remuneration for the new CFO 

and COO. 

 • Reviewed Executive Director, Executive 

Committee and Company Secretary base 
salaries, in line with wider workforce.

Pay

48

Looking forward
I have had valuable conversations with many of our shareholders this 
year, and was pleased to have so much support for the performance 
of the Committee and for management. The Committee remains 
committed to transparency, providing its rationale for decisions taken 
and embedding rigour into the target setting process and wider 
decisions on executive pay. I intend to continue this constructive 
dialogue with our shareholders during 2020.

I look forward to your support at the 2020 AGM.

Tony van Kralingen, Remuneration Committee Chair

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Directors’ remuneration report continued
At a glance
Looking at performance from the perspective  
of shareholders, customers and colleagues.

Summary of financial measures

Measure1
Profit before tax and exceptionals

Basic earnings per share (EPS) before exceptionals

Group like-for-like sales (excluding fuel) (%)

Cumulative adjusted free cash flow (2015/16 onwards)

Post IFRS 16 basis
2019/20
£408m

Post IFRS 16 basis
2018/192
£396m2

Pre IFRS 16 basis
2017/183
£374m4

13.18p

(0.8)%

12.85p2
4.8%

12.19p

2.8%

£2,660m

£2,339m

£2,053m

1   Definitions of these measures are set out on page 58.
2   Adjusted for application of IFRS 16 ‘Leases’. The impact of restatement for IFRS 16 was to reduce reported profit before tax and exceptionals by £10m and reduce basic EPS before exceptionals by 0.32p.
3   2017/18 was a 53 week year. Profit before tax and exceptionals and basic earnings per share before exceptionals are with reference to the 53 week period. Group LFL was on a 53 week versus 53 

week basis.

4   For 2017/18 the adjusted profit measure was underlying profit before tax. There is no change in the reported numbers under the previous and current definition.

Stakeholder performance indicators

5 year dividend

12 month total shareholder return (TSR)

12.60p

10.09p

8.77p

5.00p

5.43p

6.09p

6.60p

6.67p

2015/16

2016/17

2017/181

2018/192

2019/203

Value of a £100 holding
£
120
115
110
105
100
95
90
85
80
75
70

Feb 19

Apr 19

Jul 19

Oct 19

Feb 20

1  Including 4.00p special dividend.
2  Including 6.00p special dividend.
3  Including 2.00p special dividend.

  Ordinary 

  Special

The graph above shows the Group’s total dividend over the 
five year period to 2 February 2020.

Morrisons

FTSE 100

The graph above shows the Group’s total shareholder return (TSR) 
compared with the TSR of the FTSE 100 indices over the 12 month 
period to 31 January 2020 (the last trading day before the year end).

Investment in colleague pay

Customer satisfaction index

+32%

+18%

£8.20

£8.50

£8.70

£9.00

£6.83

100

103

105

112

120

118

2015

2016

2017

2018

2019

Jan 15

Jan 16

Jan 17

Jan 18

Jan 19

Jan 20

Since 2016, we have continued to invest in colleague pay. In 2019/20, 
we increased the hourly rate for front-line store colleagues to £9.00 
an hour, increasing colleague pay by almost a third in four years.

Customer satisfaction measured at January each year, index vs Jan 15 baseline.

The above graph demonstrates the continued progress the Group 
has made in terms of customer satisfaction over the last five years. 

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

49

Strategic reportGovernanceFinancial statementsInvestor informationDirectors’ remuneration report continued
Directors’ remuneration policy

As outlined on page 47, the updated Directors’ remuneration policy will be subject to a vote at the 2020 AGM. The current Directors’ remuneration 
policy was approved by shareholders on 15 June 2017 at the AGM. The current full policy can be found at www.morrisons-corporate.com. The policy 
has been in operation for three years.

The principles that underpin our Directors’ remuneration policy are:

Drive a long-term sustainable business

Provide clear alignment of directors and shareholders

Incentivise a balanced approach to the needs of the four stakeholders – 
shareholders, suppliers, customers and colleagues

Sustainably secure the talent to lead our business, now and in the future

The Committee is committed to ongoing dialogue and consultation with shareholders and their representative bodies.

Alignment of remuneration to strategy and culture
The Annual Bonus Plan and Long Term Incentive Plan (LTIP) link to our seven priorities, five ways of working and four shareholder ambitions by driving 
profitable, sustainable growth. The choice of measures in the LTIP are designed to hold dynamic tension and create a long-term sustainably successful 
business. Drive for sales growth is incentivised, but must be profitable to achieve the basic earnings per share before exceptionals growth, which in 
turn creates the free cash flow which can then be reinvested into the business, shared with colleagues and returned to shareholders.

Equally, the Annual Bonus Plan measures create focus on the short-term health of a fast moving business in a rapidly changing industry. Sales growth is a 
key driver of health in a fresh food retailer – higher sales improve productivity, reduce waste and allow for more competitive pricing – a combination 
which again delivers in year profit and productivity benefits which can then be reinvested for the benefit of all stakeholders. 

The personal objectives element, under the Annual Bonus Plan, allows us to include diverse but important other measures, and everyone in our 
business is evaluated equally both on what they do, and how they do it, in line with our five ways of working.

Everyone from store manager level and above participates in the Annual Bonus Plan and LTIP with the same measures, which creates strong alignment 
between those running our stores and sites and shareholders, and means all our colleagues are able to share in our financial success.

The Committee reviews incentives and rewards several times a year when setting targets, reviewing performance outturns, and takes time to step 
back outside the remuneration cycle to consider the alignment of executive remuneration to our purpose, strategy, desired behaviours and culture, 
and wider workforce remuneration.

50

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Policy change rationale
The Committee agreed the policy remained aligned to strategy and the long-term success of the business; however we have reflected the 
shareholder feedback from consultation and changes to the Corporate Governance Code. The outcome of this review resulted in four changes:

Element for change

Change and rationale

1)  Pension allowance for  

new Executive Director  
appointments

2)  Pension allowance for  

current Executive Directors

3)  Post employment 

shareholding requirement

4)  Deferred bonus share  

holding period

Executive Directors shall receive a contribution no higher than the majority of the workforce, which is currently 5%. 
Where an Executive Director receives a cash supplement only, the maximum supplement will also be limited to 
that of the majority of the workforce.
If the majority of workforce company contribution changes, this may be reviewed.

The Chief Executive has offered to reduce his pension allowance from 25% to 24% in line with the COO, with 
effect from the new policy and there will be no compensatory action for this voluntary reduction.
The Committee has also decided to freeze the 24% pension allowance as an absolute cash amount, with no 
increase to this amount if future base pay increases occur. If base pay increases are made and accepted in 
future, this will have the effect of reducing the pension allowance percentage over time.
Over the course of our consultations, we listened carefully to our shareholders. Whilst most were comfortable 
with our proposed approach and are pragmatic regarding the difficulties involved in reducing pensions for 
incumbents, some shareholders expected us to go further. The Committee has therefore formally committed 
to make further reductions to incumbent pension contributions over the life of the new remuneration policy. 
Further reductions will be disclosed in the relevant Directors’ remuneration report.

We already have a shareholding requirement of 250% of salary, which both the CEO and COO have met. A two 
year holding period on vested LTIPs was also introduced last year.
The Committee decided to adopt a policy as follows:
 • Year one post employment – the lower of the Director’s shareholding or 250% of salary
 • Year two post employment – the lower of the Director’s shareholding or 125% of salary
Vested LTIP awards and bonus deferrals made from awards from 2021 onwards, will count towards the post 
employment shareholding requirement.
Executive Director notice periods are 12 months, so the second year post employment is the third year after 
the start of the notice period. Given the fast moving nature of the industry and relative volatility, as well as the 
fact that those departing will not choose or appoint their successors, it is felt to be fair and equitable to reduce 
the exposure to share price movements in this third year.

The Company currently operates a deferred share bonus plan whereby 50% of earned bonus is deferred into 
shares for three years. The Committee decided to reduce the holding period for bonus deferred shares from 
three years to two. This is in light of the Corporate Governance Code’s recommendation that the 
Remuneration Committee spend more time considering the strategic alignment of reward and business plans. 
It is also a reflection of the introduction of the LTIP holding period and a post employment shareholding 
requirement, and the Committee has significantly increased the alignment of Executive interests with 
shareholders, over a five-year period. 
While recognising the desire for long-term alignment with shareholders, given the short-term, cyclical nature of 
the retail industry, it has also been appropriate to consider the salience of shorter-term incentives, and reduce 
the holding period on what is intended to be a short-term reward for in year performance.

As outlined on page 47, the Directors’ remuneration policy will be subject to a vote at the 2020 AGM. If approved, the changes will take effect 
following the AGM. In designing and setting the policy on Directors’ remuneration, the Committee has considered the reward structure, market levels  
of pay and general pay increases throughout the Group.

Pay and conditions in the wider Group
In updating the policy, the Committee has considered our fix, rebuild, grow and sustain plan. The industry remains fiercely competitive, and therefore 
we are seeking to attract, motivate and retain the best talent at all levels of the market. For store colleagues, in 2019/20 we increased our hourly rate 
to £9.00 an hour, with a further increase to £9.20 an hour from April 2020, while retaining colleague bonus and other benefits such as a market leading 
default pension rate, subsidised canteens, three colleague discount cards, and facilities in colleague areas. Colleagues’ views on pay form part of our 
engagement survey and colleague ‘Your Say’ forums. The results of the survey are communicated to the Board, and both Executive and Non-
Executive Directors attend the national ‘Your Say’ forum.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

51

Strategic reportGovernanceFinancial statementsInvestor informationDirectors’ remuneration report continued
Directors’ remuneration policy

Remuneration policy table – new policy 2020

Element 

Operation

Opportunity

Performance measures 
and period

Not applicable.

Salary increases will ordinarily be in line with salary 
increases across the Group. The Committee may 
award increases above this level where this is 
warranted due to a change in the scope or 
responsibilities of the role, to reflect progression in 
the role (for example, staged increases for a recent 
appointment) or to remain competitive in the 
market. Current base salary levels are disclosed 
on page 57.

Base salary

The Committee’s policy is to set base salaries competitively 
to attract and retain the best talent, which is critical to the 
Group’s success and delivery of the strategy. Base salary 
is part of a total remuneration package which rewards 
stretching performance aligned to the Group’s strategy.

Base salaries are set by the Committee on appointment and 
are then normally reviewed annually. In setting and reviewing 
salary levels, the Committee considers the responsibilities 
of the role, progression in the role, individual performance 
(including any change in responsibilities), skills, experience, 
and pay levels and structure throughout the Group. 
The Committee also has regard to rates for similar roles 
in comparator companies, both in FTSE 100 retailers and 
UK-based companies of a similar size and complexity, 
but seeks to avoid the automatic ratcheting effects 
of following benchmark levels of salary.

Benefits

The Group provides a market competitive benefits 
package for Executive Directors to support in the ability 
to recruit and retain the best talent.

Pension

Executive Directors are entitled to a car allowance (and 
other car/transport benefit), transport costs, private health 
provision, life assurance and normal colleague discount 
entitlement. Executive Directors are also entitled to 
participate in the all colleague Sharesave schemes (and any 
other all colleague share plans which the Group may operate) 
on the same terms as all other UK-based colleagues.

The Committee reviews benefit provision from time-to-time 
and retains flexibility to add or remove benefits if necessary 
to ensure that benefit provision remains market competitive 
or to meet the operational needs of the business (for 
example, through the payment of relocation expenses).

New Hires 
Executive Directors are entitled to participate in the 
Morrisons Personal Retirement Scheme. Colleagues 
contribute 5% of salary and the Group also makes a 
contribution of 5% of salary. 

A 5% cash alternative in lieu of Group pension contributions 
is provided where the Group’s pension provision is not 
appropriate, for example, where an Executive Director 
has reached the Lifetime Allowance.

If the majority of workforce company contribution 
changes, this may be reviewed.

Current Executive Directors 
Executive Directors appointed to the Board prior to the 
3 February 2020 are entitled to participate in the Morrisons 
Personal Retirement Scheme or receive a cash alternative 
in lieu of Group pension contributions.

The maximum car allowance is currently £24,000. 
The cost to the Group of providing other benefits 
depends on the nature of the benefit and can 
vary from year-to-year. Benefit provision will be 
maintained at a level which is competitive.

Not applicable.

Not applicable.

New Hires 
Executive Directors receive a contribution equal 
to a maximum of 5% of base salary.

Where an Executive Director receives a cash 
salary supplement only, the maximum supplement 
payable is 5% of salary.

Current Executive Directors 
The 24% cash alternative has been frozen for each 
Executive Director as an absolute cash amount, 
with no increase to this amount as future base pay 
increases occur. If base pay increases are made 
and accepted in future, this will have the effect 
of reducing the pension allowance percentage 
over time.

The Committee has committed to make further 
reductions to incumbent pension contributions 
over the life of the new remuneration policy. 
Further reductions will be discussed in the 
relevant Directors’ remuneration report.

52

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Element 

Operation

Opportunity

Performance measures and period

Annual  
bonus

Annual bonus awards are designed to incentivise and reward 
achievement of the Group’s short-term financial and strategic 
objectives and personal performance objectives. Compulsory 
deferral is designed to encourage retention and further align 
the interests of the Executive Directors with shareholders.

Bonus awards are made annually subject to a mix of financial 
and non-financial performance measures. Achievement of 
each performance element is assessed independently and 
the level of payout is determined by the Committee after 
the end of the relevant financial year. 

50% of any bonus payable is paid in cash with the other 
50% deferred in shares under the deferred share bonus plan 
(DSBP), normally for a period of two years. The Committee 
has discretion to allow a differing level of deferral. Dividend 
equivalents accrue over the vesting period and are paid at 
the time of vesting on the number of shares that vest.

The maximum bonus 
potential for Executive 
Directors is 200% of 
base salary. 

The number of 
shares subject to 
the deferred award 
is determined by 
reference to the 
bonus and the share 
price on the date 
of award.

The maximum annual 
individual award level 
under the plan is 300% 
of salary. The annual 
award level for 
Executive Directors 
is 300% of salary.

Long Term  
Incentive  
Plan (LTIP)

Awards under the LTIP are designed to incentivise and reward 
achievement of the Group’s long-term strategic objectives 
and creation of sustainable value for shareholders through 
execution of the strategy.

Awards are made annually subject to performance measures 
set by the Committee, which are aligned with business 
strategy and the Group’s financial plan. The Committee has 
the discretion to change the weightings of measures, remove 
measures or introduce new measures to support delivery 
of the Group’s objectives and strategy. Achievement of 
each element is assessed independently.

Awards will normally vest three years after the award is made. 
A two year holding period applies after the award has vested. 
Dividend equivalents accrue over the performance period 
and are paid at the time of vesting on the number of shares 
that vest.

Annual bonus awards are subject to the following 
performance measures:

 • 50% is based on profit before tax and exceptionals;

 • 30% is linked to achievement of a number of 

strategic scorecard measures; and

 • 20% is linked to achievement of personal objectives.

The measures, weightings and shape of the vesting 
curve are set by the Committee on an annual basis, 
and may be changed, including removing or 
introducing new measures if the Committee decides 
this is appropriate to support delivery of the Group’s 
strategy. Each element is assessed independently 
at the end of each year. Achievement of threshold 
performance will result in a payout of 20% of the 
adjusted profit element (i.e. 10% of the maximum 
bonus potential).

Achievement of one of the strategic scorecard 
measures or one of the personal objectives is regarded 
as threshold performance for that element. 

Deferred share awards are not subject to any 
further performance conditions. Awards will normally 
vest two years after the date of award but may be 
forfeited if the individual leaves employment before 
the vesting date. The Committee has discretion to 
award ‘good leaver’ status.

LTIP awards are subject to the following 
performance measures:

 • 40% is based on cumulative adjusted free cash flow;

 • 40% is based on total sales growth (excluding fuel); 

and

 • 20% is based on growth in basic earnings per share 

(EPS) before exceptionals.

Achievement of threshold performance will 
ordinarily result in vesting of 25% of each element 
with 100% vesting for maximum performance and 
with straight-line vesting in-between. However, the 
Committee has discretion to reduce the level of 
vesting at threshold. There is a ROCE underpin which 
allows the Committee to adjust vesting of awards if 
ROCE is below the weighted average cost of capital 
(WACC). For all awards, the Committee has the 
discretion to adjust the vesting calculations as set out 
in the ‘Implementation of the remuneration policy in 
2019/20’ section. The Committee has the discretion to 
amend the weightings and shape of the vesting curve, 
introduce new measures and exclude measures in 
order to best align to long-term shareholder interests. 
Malus and clawback policies apply.

Shareholding  
requirements

Executive Directors are required to hold 250% of base salary 
in shares, and have up to five years from appointment or any 
increase in requirement to achieve that. Deferred share and 
LTIP awards made following the approval of the policy are 
subject to a post-employment requirement as follows:

 • Year one – the lower of the Director’s shareholding 

or 250% of salary

 • Year two – the lower of the Director’s shareholding 

or 125% of salary

Not applicable.

Not applicable.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

53

Strategic reportGovernanceFinancial statementsInvestor informationDirectors’ remuneration report continued
Directors’ remuneration policy

Notes to Policy table
Annual Bonus Plan and Deferred Share Plan
The Annual Bonus Plan is measured over the financial year. The current 
measures are profit before tax and exceptionals (50%), a strategic 
scorecard (30%) and personal performance (20%). The weightings are 
reviewed each year to ensure strategic alignment and the Committee 
has the flexibility to adjust weightings and measures to ensure 
alignment to the strategy and our seven priorities. Weightings for 
each year are disclosed in the statement of implementation.

Profit before tax and exceptionals is a widely accepted measure 
of Group and Director performance and is in line with how the 
Board assesses financial performance. Directors are able to impact 
it within the year, and it is directly aligned to shareholder experience. 
The Committee has the discretion to adjust for material exceptional 
events or actions which were not contemplated at the time of target 
setting, to ensure that vesting is accurate and fair. As a point of 
principle, the Committee has decided that the threshold for profit 
targets will always be higher than actual profit achieved in the 
previous financial year.

Strategic scorecard measures are set annually in line with the Group’s 
strategy and key objectives for the financial year. The Committee 
uses objective measures where possible (for example, achievement of 
productivity improvement/cost reduction) and exercises its judgement 
to assess the outcome of each element at the end of the year.

Personal objectives for the CEO are set by the Chair, in line with 
objectives for the next 12 months and the longer-term Group strategy. 
The CEO sets objectives for the other Executive Director(s).

The Committee assesses performance against objectives and personal 
bonus achievement at the end of each year. 50% of any bonus payable 
is paid in cash, with the other 50% deferred in shares under the 
Deferred Share Bonus Plan (DSBP). Deferred share awards are 
not subject to any further performance conditions.

LTIP
The Committee believes the mix of measures and weightings are 
appropriate for the Group’s current strategy and aims. The current 
measures are:

• total sales growth (excluding fuel) (40%);
• adjusted free cash flow (40%); and
• basic earnings per share (EPS) before exceptionals growth (20%).

Application of the remuneration policy – 
Remuneration Scenarios
The below charts set out the minimum, mid and maximum total 
remuneration scenarios based on current salaries, and how they would 
vary subject to differing performance outcomes for Executive Directors 
under the proposed remuneration policy (subject to shareholder 
approval at the 2020 AGM). In addition a ‘Max +’ scenario has been 
included, which is the maximum scenario + 50% share price growth.

Notes
• Fixed pay includes 2020 base salaries, benefits and pension benefits 

(based on expected benefits for 2020/21).

• Minimum bonus opportunity is zero. Mid bonus opportunity 
is 60% of the Maximum bonus opportunity, 200% of salary.
• Minimum LTIP opportunity is zero. Mid LTIP opportunity is 
60% of the Maximum LTIP opportunity, 300% of salary.
• Prospective Annual Bonus Plan and LTIP awards are based 

on 2020/21 salaries.

Chief Executive Officer  
D Potts

£3,634k

42%

28%
30%

Mid

£1,084k
100%

Min

Chief Operating Officer  
T Strain

£2,856k

42%

28%
30%

Mid

£861k
100%

Min

£5,334k

48%

32%

20%

Max

£4,186k

48%

32%

20%

Max

£2,998k

49%

33%

18%

Max

£6,609k

58%

26%

16%

Max+*

£5,184k

58%

26%

16%

Max+*

£3,733k

59%

26%

15%

Max+*

The Committee has the discretion to amend the weightings, shape of 
vesting curve, introduce new measures and exclude measures in order 
to best align to long-term shareholder interests.

Chief Financial Officer  
M Gleeson

Targets are determined by the Committee at the time of grant, and 
are based on the internal financial plan, external expectations and 
the need to ensure it is incentivised long-term sustainable value creation 
for shareholders. Definitions of the performance measures are set 
out on page 58.

The Committee uses a ROCE (Return on capital employed) underpin 
to ensure that ROCE exceeds weighted average cost of capital for the 
performance period. The calculation of ROCE is as described in the 
Glossary on page 154.

The Committee has discretion to amend the calculation of measures 
in the interests of fairness and accuracy. In this event, full disclosure 
will be given in the Directors’ remuneration report.

£2,018k

44%

29%
27%

Mid

£548k
100%

Min

Fixed Pay

Annual Bonus

LTIP

* Maximum + 50% share price growth. 

54

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Remuneration for the wider Group
Everyone at store manager level and above participates in the Annual Bonus Plan, with the same measures and targets as the Executive Directors. 
The same population participate in the LTIP, again with the same measures and targets. This alignment within the organisation is an important part 
of ‘Teamwork’, one of our five ways of working. Further detail on pay and conditions in the wider Group is provided on page 58.

Statement of consideration of shareholder views
In reviewing the policy and making changes there has been significant consultation with shareholders and consideration of the varied views 
put forward.

The Committee carefully considered the insights from shareholders, along with their knowledge of the business and industry, in reaching this policy.

Approach to new hires
Prior to appointment, the Committee will apply the following principles in agreeing the remuneration of Executive Directors:

• the overall package will be sufficient to attract and retain the best talent to effectively deliver the Group’s strategy, taking into account similar 

positions in the market, experience of the candidate and current remuneration;

• the Committee will look to align the base salary, benefits, pension benefits, annual bonus and LTIP, in line with the remuneration policy whilst taking 
into account the individual circumstances (including compensation for loss of remuneration from a previous employer) of candidates and existing 
Executive Directors; and

• the maximum variable pay opportunity will be 500% of salary. Up to 200% may be earned under the Annual Bonus Plan, and up to 300% may be 

granted under the LTIP. This would be separate to arrangements required to recruit the preferred candidate.

Directors’ service contracts, notice periods, termination payments and change of control
Our policy is for Executive Directors to have rolling service contracts with a notice period of 12 months. On an exceptional basis, to complete external 
recruitment, a longer initial period reducing to 12 months might be used.

At its discretion, the Group may pay in lieu of notice. Payment in lieu of notice could potentially include up to 12 months’ base salary, benefits and 
pension, but is payable in instalments and subject to mitigation.

Termination payments
The table below sets out the treatment of elements of remuneration that would normally apply for Executive Directors whose service with the 
Group terminates:

Circumstances 
of termination

Resignation or 
gross misconduct

Injury/ill health, 
disability, death, 
retirement (with 
agreement of 
the Group)

Negotiated 
termination at 
the discretion of 
the Committee

Salary and contractual benefits Annual Bonus Plan

Unvested deferred shares

Unvested LTIP awards

Paid to date of termination

No bonus paid for year 
of termination

Awards lapse when 
employment ends

Awards lapse when 
employment ends

Paid to date of termination

Eligible to be considered for 
a bonus, normally calculated 
on a time pro-rata basis

Deferred shares are retained 
and will typically vest on 
the normal two year cycle. 
The Committee has discretion 
to bring forward vesting in 
exceptional circumstances

Eligible to be considered 
for good leaver status, which 
gives entitlement to retain 
the award granted, normally 
calculated on a time 
pro-rata basis

Paid to date of termination

As above

As above

As above

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

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Directors’ remuneration policy

Under the Annual Bonus Plan and LTIP rules, the Committee has discretion in relation to termination of employment, including:

• whether a bonus payment is made;
• whether unvested deferred shares and LTIP awards are retained or not;
• level of vesting; and
• timing of any payment arising from vesting.

In exercising discretion, the Committee will take into account factors such as personal performance and conduct, overall Group performance and 
the specific circumstances of the departure (including but not limited to whether it is by mutual agreement). The Committee may take into account 
payments it considers reasonable in consideration of potential legal claims, including reasonable reimbursement of legal fees. The Committee may 
also consider providing support related to the ending of employment, including outplacement support, continuation of benefits for a limited period 
or reimbursement of repatriation costs.

Change of control
In the event of a change of control, deferred share awards vest immediately. Annual bonus and LTIP awards vest to the extent that any performance 
conditions have been met and, unless the Committee decides otherwise, with a pro-rata reduction to reflect the performance period not 
yet completed.

Clawback and malus
All annual cash bonus, Deferred Share Bonus Plan (DSBP) and LTIP awards are subject to clawback and malus provisions. Clawback provisions apply for 
three years following payment of a cash bonus (malus applies to the deferred share element for a two year period) and two years following vesting of 
an LTIP award (i.e. five years from grant). Awards may be subject to a malus adjustment, or clawed back in the following circumstances:

• material misstatement of results;
• gross misconduct;
• reputational damage; and/or
• performance assessment error.

The Committee can adjust clawback and malus periods as they deem appropriate.

Policy on remuneration for Non-Executive Directors
Fees
Fees for the Non-Executive Directors are determined by the Chair and the Executive Directors, and are reviewed from time-to-time with regard to 
the necessary time commitment, and the level of fees in comparable companies. The Chair’s fee is determined by the Remuneration Committee and 
the Board, and is reviewed on the same basis. Fees for the Non-Executive Directors are made up of a base fee, plus additional fees for Committee 
chairship, Committee membership and for the appointed Senior Independent Director. The Chair receives a single fee only. Base Non-Executive 
Director fees have not changed since the last remuneration policy review in 2017, and are therefore being increased by 2.1%, to £62,500. No other 
fee changes have been proposed. Current fee levels are disclosed below:

Fee type
Chair

Senior Independent Director

Non-Executive Director base fee

Committee chair fee

Committee membership fee (per Committee)

2020/21  
£
420,000

20,000

62,500

20,000

7,000

2019/20  
£
420,000

20,000

61,200

20,000

7,000

Benefits and other items in the nature of remuneration
The Chair has use of a car with fuel and driver and receives private health provision. The Chair and Non-Executive Directors are entitled to normal 
colleague discount. Neither the Chair nor any of the Non-Executive Directors participate in any Group incentive scheme. 

56

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Directors’ remuneration report continued
Implementation of remuneration  
policy in 2020/21

Base salary
The Committee awarded David Potts an increase of 2.3% in line with the 
wider workforce, which David has waived for the fifth consecutive year, 
and therefore remains unchanged at £850,000. Trevor Strain has been 
promoted to Chief Operating Officer, and has been awarded an increase 
of 2.3% in line with wider workforce, taking his base salary to £665,000.

As announced on appointment, Michael Gleeson’s salary will be £490,000. 
The Committee decided on this salary level at the lower end of the 
market, taking into account the fact this is his first Executive Director 
appointment. The Committee would expect to award increases higher 
than the wider workforce in future years, to reflect his anticipated 
rate of progression as he develops in role.

Benefits and pension
David Potts and Trevor Strain each receive a pension supplement of 24%, 
frozen at their 2019/20 benefit level. Following the pay increase noted 
above, Trevor Strain’s pension supplement now equates to 23% of base 
salary. Michael Gleeson will receive a pension supplement of 5% of 
base salary, in line with the new remuneration policy.

Annual Bonus 
The structure of the bonus, including maximum potential (200% of salary) 
and the requirement to defer 50% of any bonus in shares under the 
deferred share bonus plan (DSBP) is in line with the Directors’ remuneration 
policy (pages 50 to 56).

Instead, the Committee is striving to set targets that achieve the right 
balance between continuing to drive the turnaround, maximising 
shareholder returns, and incentivising management to prioritise consistent 
and sustainable growth over short-term profit. The Committee noted that 
while historic performance has been strong, 2019/20 was a difficult year for 
the wider retail industry and high street, and it is the opinion of many 
analysts that trading conditions are likely to remain challenging.

The Committee has the discretion to adjust these calculations for 
material exceptional events or actions (which may include strategic 
changes to capital expenditure approved by the Board, and material 
acquisitions or disposals), which were not in the contemplation of the 
Committee at the time the targets were set, and which might otherwise 
materially distort the outcome, in order to ensure the vesting of the 
LTIP is an accurate and fair reflection of performance. If the Committee 
exercises its discretion to amend the calculation, a full disclosure of 
the reason for the amendment and an explanation of the impact will 
be given in the relevant Directors’ remuneration report.

There is a ROCE* (Return on capital employed) underpin which allows 
the Committee to adjust vesting options if ROCE is below weighted 
average cost of capital.

In line with the policy approved by shareholders, the LTIP awards for 
Executive Directors for 2020-23 will be 300% of salary. This grant will 
be subject to a two year post vest holding period.

LTIP targets 2020-23
The targets for the 2020-23 LTIP are in the table below:

Measure1
Profit before tax and exceptionals

Strategic scorecard

Personal objectives

1  Performance measures are defined on page 58.

Weightings 
(% of maximum bonus opportunity)
50%

30%

20%

Measure1,2
Total sales growth 
(excluding fuel)

Adjusted free cash flow 

Basic EPS before 
exceptionals growth 

Weighting

Threshold
(25% payout)

Mid point
(50% payout)

Maximum
(100% payout)

40%

40%

20%

£630m

£800m

£780m

£850m

£1,065m

£950m

5%

6%

8%

Scorecard measures for 2020/21 will continue to focus on strategic 
objectives in the areas of Group like-for-like sales growth excluding 
fuel (20%) and productivity improvement/cost reduction (10%). 
Personal objectives will be linked to strategy, and the areas under 
each Executive’s responsibility.

Detail on the performance targets is regarded as commercially sensitive 
at this time and cannot be disclosed here. Subject to no longer being 
regarded as commercially sensitive, targets will be disclosed in next year’s 
remuneration report.

The Committee sets bonus and LTIP targets for normal, highly competitive, 
food retailing conditions. However, as we finalise the report we are in 
abnormal times, coping with the COVID-19 pandemic. The Committee 
will monitor the situation from a remuneration targets perspective 
as it develops, retaining (as always) the discretion to amend formulaic 
outcomes in light of relevant context. Our primary responsibility 
remains making and providing food for our customers.

LTIP
2020-23 LTIP target setting
In setting this year’s targets, the Committee reviewed past LTIP targets 
and performance, the Group’s strategic plan, current market performance, 
and available analysts’ estimates. The Committee also analysed the targets 
through a variety of lenses to assess the level of stretch. Unattainable or 
inappropriate targets, such as an exaggerated focus on short-term margin 
expansion, are not in the best interests of any stakeholder. 

1   Performance measures are defined on page 58.
2   Vesting is on a straight-line basis between points.

Sales growth
The range is equivalent to annual growth of +1.5% to +2.5%. Achieving 
maximum would require an increase of over 3% from actual performance in 
the base year. This level of annual growth would represent high performance 
in our industry. The target has been set above near years’ consensus 
recognising the importance of top line growth.

The maximum target for sales growth has reduced from the previous year, 
as it assumes the roll out of wholesale supply to McColl’s will now be to 
a total of c.1,100 stores versus an original plan of c.1,600, following McColl’s 
ongoing store closure programme. The change also takes into account the 
strategic decision to delay our online operations launching from Ocado’s 
Erith depot, which has created flexibility for the business. This means we 
reach capacity in Erith beyond 2023.

Adjusted free cash flow
The Committee appreciates that this remains a very important measure 
for shareholders, and Management continues to be very focused on 
delivering against it. Notwithstanding the strong progress of previous 
years, including a high level of property disposals and working capital 
improvements, the free cash target is set at levels consistent with last 
year taking into account the changes to timing of payments of 
corporation tax liabilities.

 *  Alternative Performance Measures as defined in the Glossary on pages 152 to 154.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

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Implementation of remuneration  
policy in 2020/21 continued

Pay and conditions in the wider Group – investing in a 
colleague-led turnaround
One of our people ambitions is ‘a fair day’s pay for a fair day’s work’. 
The Board receive regular updates on progress against this ambition, 
and take this into account when setting Executive Director pay.

• In 2016, the colleague hourly rate in stores was increased from £6.83 

to £8.20. We have continued to invest each year, with a further increase 
to £9.20 from April 2020. Our total package including colleague bonus 
and cash long service award (paid every five years) remains market 
leading as additional cash benefits such as bonus are equivalent 
to a further 32p an hour.

• Colleagues are sharing in the value they create, with over one in 

five of our people in a Sharesave scheme (providing colleagues with 
the opportunity to purchase the Company’s shares at a discount).

• Colleagues continue to share in the success they create via our 
Colleague Bonus Scheme. This year’s average payment was £319.
• We have reorganised our store management teams to remove 

colleague tasks from manager roles, invested in additional colleague 
hours, and freed managers up to realise our ambition of everyone 
having a ‘manager who listens, helps and supports me’.

• Our colleague discount portal ‘My Perks’ continues to grow in 
popularity, offering a range of discounts to colleagues such as 
discounted cinema tickets, meals out and savings at high street retailers. 
This has proved extremely popular, with average savings of nearly 
£17 per month per user, equivalent to nearly two hours extra pay.

• As part of our Fresh Look programme, we have underlined 

our commitment to a colleague-led turnaround by refurbishing 
colleague areas.

• In June 2016 we launched a Group-wide listening and responding 

forum for colleagues called ‘Your Say’. Stores and sites have a monthly 
meeting, a regional quarterly and a national meeting twice a year. 
Tony van Kralingen, along with other Non-Executive Directors, attends 
the national meeting, to hear views from colleagues on a range of 
issues, not just remuneration. Successes from the last year include: 
changing the markdown times on Food to Go items to reduce waste, 
changing store opening times to meet local demand, one of our 
distribution centres suggesting that our Rathbones bakery use flour 
bags to wrap waste saving on salvage costs, and automatic receipts 
being generated at self-scans for anything over £5 to improve customer 
returns. We also made significant investments in staff facilities for 
stores – installing hot and cold water fountains and fridges in staff 
rooms, offering healthier menu choices, and introducing a £3.50 meal 
deal in our cafés for colleagues to purchase a hot meal after the 
staff room has closed.

Our colleagues are passionate about our business, and engage with 
energy on how we can help them to simplify and speed up their roles, 
to enable them to put customers first.

Basic EPS before exceptionals growth
EPS and profit are a function of sales and, as a proportion of sales, the 
level of stretch has increased from previous years, with profit having to 
grow more than three times as fast as sales to achieve the stretch target. 
The Committee is very mindful of balancing sales and profit growth, 
investing in improving the shopping trip for customers, and sustaining 
performance for shareholders. Given challenging industry trading 
conditions, this range is very stretching.

Chair and Non-Executive Director fees
The base fee for Non-Executive Directors has not been reviewed since 
2017, and therefore an increase of 2.1% was awarded, taking the fee from 
£61,200 to £62,500. Having been increased last year, the fees for the Chair 
will next be reviewed in 2022.

Directors’ remuneration report – Performance 
Measures Definitions
Annual Bonus Performance Measures

Measure 

Group  
financial

Strategic  
scorecard

Other  
measures

Definition

Profit before tax and 
exceptionals

As defined in the 
Glossary on page 152

Group like-for-like sales 
growth (exc. fuel)

As defined in the 
Glossary on page 152

Productivity 
improvement/cost 
reduction

Personal objectives

Cost savings from 
productivity and cost 
reduction delivered 
in the year

Personal objectives 
are linked to delivery 
of the strategy

Long Term Incentive Plan (LTIP) Performance Measures

Measure 

Definition

Total sales growth 
(exc. fuel)

Adjusted free  
cash flow1

The change in total sales (excluding fuel and 
VAT) over the performance period of the award
Total sales growth (excluding fuel and VAT) 
is defined in the Glossary on page 152

The cumulative adjusted free cash flow 
over the performance period of the award
Adjusted free cash flow is defined as:
 • Cash generated from operations
 • Less: interest and tax
 • Plus: property disposal proceeds 
(excluding sale and leaseback)

 • Less: capital expenditure
 • Plus: onerous payments
 • Less: capital repayment of leases (exc onerous)1

Basic earnings  
per share before  
exceptionals  
(EPS) growth

The percentage change in basic EPS before 
exceptionals p.a. over the performance period 
of the award. Basic EPS before exceptionals 
is defined in the Glossary on page 153

1   Whilst the overall cash flows do not change on application of IFRS 16 ‘Leases’, the presentation 

does and therefore the adjustment to deduct capital repayments of leases is required to ensure 
consistency with targets and performance.

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Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Directors’ remuneration report continued
Annual Report on remuneration – 2019/20
Audited information

Single total figure of remuneration
The table below sets out the single total figure of remuneration and breakdown for each Director for 2019/20 and the comparative figure for 2018/19. 
Michael Gleeson was appointed as Chief Financial Officer on 3 February 2020, and his remuneration will be reported in the 2020/21 Directors’ 
remuneration report.

Salary/fees
£000

Benefits1
£000

2019/20

Annual
bonus2
£000

LTIP3
£000

Pension
benefits4
£000

Total
£000

Salary/fees
£000

Benefits
£000

Executive Directors 
D Potts

T Strain

Non-Executive 
Directors
A Higginson

R Anand

N Davidson

K Havelock 

CA van Kralingen

B Richards

P Vennells

850

650

420

109

102

89

102

102

89

28

46

84

–

–

–

–

–

–

828

633

2,270

1,593

213

156

4,189

3,078

850

622

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

504

109

102

89

102

102

89

400

103

102

89

102

102

89

27

35

38

–

–

–

–

–

–

2018/19

Annual
bonus2
£000

LTIP5
£000

Pension
benefits4
£000

1,037

759

2,375

1,607

213

149

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

Total
£000

4,502

3,172

438

103

102

89

102

102

89

1   Taxable benefits for the Executive Directors include a car allowance (or other car benefit), transport costs and private health provision. The Chair previously had use of a car and driver. In 2018/19, 
he moved to company car only. Whilst this change has the appearance of increasing the Chair’s benefit provision (because he has full use of the car), it actually reduces the overall cost to the 
business. All Directors receive the Group’s normal staff discount entitlement, which is not taxable. Applicable Sharesave plans granted in given financial years are also included in this figure 
(for Executive Directors).

2   50% of the annual bonus is deferred in shares for a period of three years. There are no performance conditions attached to the deferred elements other than continued service.
3   Awards granted under the LTIP in March 2017 are due to vest in March 2020. The performance conditions relating to the 2017-20 LTIP award ended on 2 February 2020 and the vest value of the 2017-20 
award is therefore calculated on the three month average closing price of £1.955 up to 31 January 2020 (the last trading day before year end). The 2019/20 figures also include the value of dividends 
accrued on the 2017-20 LTIP award at the time of vesting. Further detail in the 2017-20 LTIP is provided on page 63.

4   D Potts received cash in lieu of pension, equal to 25% of base salary. T Strain received cash in lieu of pension of 24% of base salary. None of the Executive Directors have a prospective entitlement 

to a defined benefit pension by reason of qualifying services.

5   The value of the 2016-19 LTIP vest that was disclosed in the 2018/19 Directors’ remuneration report was based on an indicative price at 1 February 2019. The value of the 2016-19 LTIP vest has been 

restated to reflect the actual April 2019 vest value.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

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Annual Report on remuneration – 2019/20
Audited information continued

Annual Bonus Plan
Annual bonus achieved 2019/20

Director
D Potts

T Strain

Group financial and strategic scorecard

Performance measure1
Group financial
Profit before tax and exceptionals

Strategic scorecard
Productivity improvement/cost reduction

Group LFL sales growth (exc. fuel)

Other measures
Personal objectives

Maximum  
bonus  
opportunity  
(% of salary)
200%

200%

Weighting  
(as a % of total  
annual bonus  
opportunity)

50%

10%

20%

20% 

Actual  
bonus  
(% of salary)
97.4%

97.4%

Actual  
bonus  
(£000)
828

633

Bonus deferred  
into shares  
(% of award)
50%

50%

Cash bonus  
paid in respect  
of 2019/20  
(£000) 
414

317

Achieved as a % of maximum

Threshold
20% payout
£397m2
20% payout

Maximum
100% payout 
£437m2 
100% payout

Actual  
achievement

Payout  
(as a % of total  
annual bonus  
opportunity)

£408m

20.7%

£100m

1%

£130m

3%

£147m

(0.8)%

10.0%

0%

18.0%

1  Performance measures are defined on page 58.
2   Targets for profit before exceptionals reflect the application of IFRS 16 ‘Leases’.

Profit before tax and exceptionals
As disclosed in the restated financial statements, 2018/19 has been impacted by the application of IFRS 16. In 2019/20, profit before tax and 
exceptionals was £408m, up 3% year-on-year. This is towards the lower end of the target range and reflects the challenging trading environment 
retailers have faced. Despite the challenging consumer context, and the subsequent impact on sales, management have balanced the competing 
demands of growing profit and investing in the shopping trip, to deliver a fourth year of profit growth, 20.7% out of a maximum of 50% has 
been delivered.

Productivity improvement/cost reduction
Following three years of strong delivery against stretching targets, the maximum was set slightly lower than 2018/19, given the performance in 
accelerating benefits since 2016/17. The maximum of £130m continued to be a very stretching target as a percentage of the remaining cost base.

Management have performed well against this stretching target, resulting in £147m being delivered meaning 10% was achieved for this element.

Group LFL sales growth (excluding fuel)
The Committee set a target range of 1% to 3% growth, which was felt to be very stretching given the industry context at the time. 
Performance did not meet threshold and therefore nothing is earned for this element.

60

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Personal objectives
Stretching and measurable objectives are set by the Committee at the start of the financial year, taking into account our six priorities, and 
the ambitions for our four stakeholders: customers, colleagues, suppliers and shareholders. Some specific targets have been removed as they 
are commercially sensitive.

D Potts

Objective

Deliver key actions against the improvement plan, 
and continued implementation of fix, rebuild and 
grow strategy for profitable growth, i.e. the six 
priorities, five ways of working and four sets 
of ambitions

Morrisons price list – further improvement relative 
to competitor prices

Develop capability:
 • Continue to develop leadership team capability 

through development and talent hires
 • Maintain succession plans for Executive 

Committee and leadership team

 • Finalise roll out of Team manager ‘My Job’
 • Roll out ‘leading with purpose’ to store, site 

and people managers

Continue to reach ‘more and more people’ 
through convenience, online, wholesale and 
popular & useful services businesses: 
 • Increase reach to Amazon customers
 • Start trading with two new wholesale partners
 • Increase reach of online/Morrisons.com

Lead the business through the challenges driven 
through Brexit

Summary of Performance
 • Four new stores opened, including new format innovations with our first 

Weighting
4%

Market Kitchen stores and first new style community store

 • 44 ‘Fresh Look’ stores completed and outperforming control group
 • ‘Outstanding in Service’ trials completed in a higher number of stores 

than originally planned

 • On GSCOP, Morrisons was the fourth most improved Retailer in the GCA’s 

2019 supplier survey (out of 12), with a net improvement score of 7% and strong 
positive feedback from the GCA

 • Stretch customer satisfaction target achieved

 • In 2019 prices on hundreds of items cut, including eggs, seafood, core grocery 

and household items

 • Planned gradual renewal of Executive team executed, as well as changes to store 
leadership, to set Company up for next phase of turnaround, plus key leadership 
team appointments

 • Robustness of internal talent pipeline and smooth implementation shows 

strength of succession plans

 • All Team manager ‘My Jobs’ were completed as well as the planned number 

of store and people managers for ‘Leading with Purpose’

4%

4%

 • Four new stores opened, including new format innovations with our first 

4%

Market Kitchen stores and first new style community store

 • Now offer Amazon Prime Now in eight cities
 • Over 50 ‘Morrisons Daily’ format stores opened
 • Over 90% of British households now covered by Morrisons.com

Strong plans in place regarding Brexit in terms of trade, supply chain and resourcing

4%

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Annual Report on remuneration – 2019/20
Audited information continued

T Strain

Objective

Improve Commercial
 • Simplify and speed up the function
 • Create value for stakeholders with suppliers

Build capability

Control costs
 • Improve productivity
 • Plan to improve availability
 • Reduce stock loss

Deliver growth

Summary of Performance
 • Detailed review and improvements implemented
 • Invested in sustained price cuts
 • Improved all aspects of the shopping trip for customers
 • New innovations such as ‘Party’ concept

 • Continued to develop the team’s capability
 • Internal successor developed and appointed to CFO role

 • Productivity cost savings target exceeded
 • Availability and stock loss improved with future detailed plans developed

 • Improving existing own-brand ranges and introducing new products and ranges
 • Fresh Look ‘modular’ improvements introduced across the estate
 • Wholesale and online business met or exceeded plan

Weighting
5%

5%

5%

5%

Personal objectives performance summary
The Committee carefully assessed performance against objectives at the end of the financial year. In determining the final level of bonus payable, 
the Committee took into account both the performance against objectives and the performance of the wider business. Individual objectives were 
achieved in full and often exceeded, and while the LFL sales target in the financial element was not achieved, the Committee are satisfied that 
strong progress was made on longer-term strategic objectives.

Taking into account performance against personal objectives, the Committee has decided to award David Potts and Trevor Strain each 18% of 
this element. This takes the total bonus achieved to a payout of 48.7% of maximum for Executive Directors, half of which will be deferred into 
shares under the deferred share bonus plan.

Deferred bonus
50% of any bonus payable is deferred in shares under the deferred share bonus plan, which vest three years after the date of award subject 
to continued service. Dividend equivalents will accrue and be paid on the shares that vest. Deferred shares are normally forfeited if the individual 
leaves the Group before they vest.

62

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

LTIP awards
2017-20 LTIP
Awards granted under the LTIP in March 2017 are scheduled to vest in March 2020. The performance period relating to these awards ended 
on 2 February 2020. 
The Committee believe the formulaic outcome is reflective of the value created for shareholders over the period.
The original targets for the 2017-20 LTIP awards were set prior to the application of the IFRS 16 ‘Leases’. As noted in the 2018/19 Directors’ remuneration 
report, for the purposes of LTIP reporting, standards in place at the time of grant will be used in the calculation of vesting. Accordingly, Basic EPS 
before exceptionals has been restated on a pre-IFRS 16 basis.
Details of the performance conditions and the extent to which they have been satisfied are set out below:

Measure1
Total sales growth (excluding fuel)
Adjusted cumulative free cash flow2
Basic earnings per share (EPS) before 
exceptionals growth p.a.3

Weighting
40%

40%

(25%) Threshold 
performance  
required
£400m

(100%) Maximum  
performance  
required
£750m

Reported  
outcome
£899m

LTIP 2016-194
vesting and IFRS 16  
adjusted outcome
£899m

Actual LTIP vesting  
(% of maximum)
40.0%

£600m

£800m

£1,005m

£1,005m

40.0%

20%

5% p.a.

10% p.a.

6.7% p.a.

7.8% p.a.4

13.5%

1   Performance measures are defined on page 58.
2   Cumulative adjusted free cash flow over the vesting period. Adjusted free cash flow as defined on page 58.
3   Basic earnings per share (EPS) before exceptionals growth rate p.a. over the vesting period. Baseline basic EPS before exceptionals of 10.86p based on 2016/17 profit before exceptionals of £337m.
4   Basic EPS before exceptionals adjusted to reflect pre IFRS 16 in line with standards in place at date of grant and to remove the dilutive impact of shares issued to settle Group’s LTIPs, during the 

vesting period.

2019-22 LTIP
The table below sets out the share awards made to the Executive Directors during 2019/20 under the Group’s LTIP:

Director
D Potts
T Strain

Grant date

Award type
17 April 2019 Conditional award
17 April 2019 Conditional award

Basis on which  
award made
300% of salary
300% of salary

Face value  
of award (£000)1
2,550
1,950

Percentage of award 
vesting at threshold 
performance

Performance  
period end date
25% 30 January 2022
25% 30 January 2022

Performance conditions
see table below
see table below

1  The value of the award is based on the five day average close price of the trading days prior to grant: £2.2278.

The table below sets out the performance conditions attached to the awards made during the year. These awards were granted in April 2019.

Measure1,2
Total sales growth (excluding fuel)

Adjusted free cash flow

Basic earnings per share (EPS) before 
exceptionals growth p.a.

1  Performance measures are defined on page 58.
2  Vesting is on a straight-line basis between points.

Period over which  
the measure applies
Three year performance period 

Three year performance period 

Three year performance period 

Weighting (% of  
maximum award)
40%

40%

20%

Threshold  
(25%)
£650m

£800m

5%

Maximum  
(100%)
£1.5bn

£950m

10%

As noted in the 2018/19 Directors’ remuneration report, the 2019-22 LTIP targets were set based on accounting standards in place for the financial 
period ended 3 February 2019, prior to the application of IFRS 16 ‘Leases’. Accordingly for the purposes of LTIP reporting, standards in place at the 
time of grant will be used in calculation of vesting. As such this will require an adjustment to a comparable pre-IFRS 16 basis.

For the sales target, as set out in the Directors’ remuneration policy, the Committee will retain the discretion to adjust the targets in the event 
of material disposals or store closures during the performance period which were not taken into account in setting the target range.

The Committee has discretion to adjust these calculations for material exceptional events or actions (which may include strategic changes to capital 
expenditure approved by the Board and material acquisitions or disposals) which were not in the contemplation of the Committee at the time 
the targets were set and which might otherwise materially distort the outcome, in order to ensure that vesting of the LTIP is an accurate and fair 
reflection of performance. If the Committee exercises its discretion to amend the calculation, a full disclosure of the reason for the amendment 
and an explanation of the impact will be given in the relevant Directors’ remuneration report. There is a ROCE underpin which allows the Committee 
to adjust vesting options if ROCE is below weighted average cost of capital.

Sharesave
D Potts has an option to buy 7,078 shares for a fixed price of £1.78p on 1 July 2022 under the Morrisons Sharesave award subject to continued service.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

63

Strategic reportGovernanceFinancial statementsInvestor informationDirectors’ remuneration report continued
Annual Report on remuneration – 2019/20
Unaudited information

Payments to past Directors and loss of office payments
There were no payments made to past Directors of the Group or loss of office payments made during the year.

Statement of Directors’ shareholdings (Executive and Non-Executive Directors)
The Group has share ownership guidelines for Executive Directors of 250% of salary. Shares held under the deferred share bonus plan (calculated on 
a post-tax basis) which are subject only to a continuing service requirement, will be included in assessing the level of shareholding. The shareholding 
guideline should be reached within five years of appointment to the Board. The Group has share ownership guidelines for Non-Executive Directors 
of 50% of base fees. This guideline should be reached within three years of appointment to the Board or three years after the date of adoption 
of the policy for incumbent Directors.

David Potts and Trevor Strain have met their respective shareholding requirement. 

Executive Director
D Potts

T Strain

Shareholding  
requirement  
(% salary)
250%

Shareholding as at  
31 January 2020
(% salary)1,2
657%

Shares owned  
outright
2,322,134

Deferred shares  
not subject to
performance3
992,153

Sharesave options  
not subject to  
performance
7,078

LTIP shares  
subject to
performance4
3,436,632

Total interests  
in shares
6,757,997

250%

270%

528,911

693,891

–

2,503,603

3,726,405

1   Includes shares held under the deferred share bonus plan (DSBP) on an after tax basis. DSBP awards are conditional awards.
2   For the purpose of calculating the shareholding as a percentage of salary, the three month average share price of £1.955 up to 31 January 2020 (the last trading day of the financial year ended 

2 February 2020) has been used.

3   The number of shares awarded in respect of the 2018/19 Annual Bonus Plan (deferred element) was D Potts 230,045 and T Strain 168,322 shares. These were awarded based on a share price of £2.25.
4   1,074,589 and 753,824 shares represent LTIP awards granted to D Potts and T Strain respectively in March 2017 which are due to vest in March 2020. Performance targets for these awards and associated 
outcomes are provided in the section headed ‘2017-20 LTIP’ on page 63. 1,217,416 and 874,477 shares granted to D Potts and T Strain respectively represent LTIP awards made in March 2018 which are 
due to vest in March 2021. 40% of the award is linked to a total sales growth target. 25% of this element vests for achieving £1.1bn over the performance period, and 100% vests for achieving £2bn over 
the period. 40% of the award is linked to an adjusted free cash flow target. 25% of this element will vest for achieving £730m against this measure, and 100% will vest for achieving £1bn against the 
adjusted free cash flow target. 20% of the award is linked to basic EPS before exceptionals growth. 25% of this element will vest for achieving 5% growth per annum over the performance period. 
100% will vest for achieving 10% growth per annum over the performance period. 1,144,627 and 875,302 shares granted to D Potts and T Strain respectively represent LTIP awards made in April 2019 
which are due to vest in April 2022. Performance targets for these awards are disclosed in the section headed ‘2019-22 LTIP’ on page 63. Each LTIP award is a conditional award.

All shares are exercised at vest, details of which are included in the notes to the Group Financial Statements, notes 9.3 and 9.4.

Non-Executive Director shareholdings as at 31 January 2020 (the last trading day of the financial year ended 2 February 2020) are set out in the table below.

31 January 2020 Total  
(owned outright)
63,560

Shareholding Met
No

22,500

12,800

100,000

13,000

14,014

12,475

Yes

No

Yes 

No 

No 

No

Non-Executive Directors
A Higginson

R Anand

N Davidson

K Havelock

C A van Kralingen

B Richards

P Vennells

There have been no changes in the Directors’ interests since the year end.

Total shareholder return (TSR)

Performance graph and table

Value of a £100 holding
£
300

250

200

150

100

50

0

2010
Morrisons

2011
FTSE 100

2012
2014
2013
FTSE All Share food and drug retailers

2015

2016

2017

2018

2019

2020

The graph above shows the Group’s total shareholder return (TSR) compared with the TSR of the FTSE 100 index over the ten-year period to 
31 January 2020 (last trading day before year end). This index has been selected as being appropriate in giving a broad equity view and given that 
the Group has been constituent of the index over the period.

TSR is a measure of the returns that a company has provided for its shareholders, reflecting share price movements and assuming reinvestment of dividends. 

64

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Chief Executive remuneration
The table below sets out the total remuneration figure for the Chief Executive over the previous ten years, valued using the methodology applied  
to the single total figure of remuneration.

Total remuneration (£000)

Annual bonus payment  
(% of maximum opportunity)

LTIP vesting level achieved  
(% of maximum opportunity)

Chief Executive
D Potts

D Philips

M Bolland

D Potts

D Philips

M Bolland

D Potts

D Philips
M Bolland1

2010/11
–
3,3282
304

–

70%

–

–

–

–

2011/12
–

2,502

–

–

90%

–

–

–

–

2012/13
–

1,089

–

–

0%

–

–

0%

–

2013/14
–

1,089

–

–

2014/15
–

2,101

–

–

2015/163
2,252

50

–

2016/17
2,794

366

–

2017/18
5,957

2018/194
4,502

2019/20
4,189

–

–

–

–

–

–

73%

100%

98.7%

61% 48.7%

0%

60%

–

–

0%

–

–

–

0%

–

–

–

–

0%

–

–

–

–

50%

–

–

–

–

–
96.3% 94.6%

–

–

–

–

–

–

93.5%

–

–

1  M Bolland was not treated as a good leaver and therefore lost any eligibility to shares that may have otherwise vested following his departure.
2  Total remuneration includes value of unrestricted share award over 319,401 shares and restricted share award over 120,965 shares granted on recruitment.
3  D Potts was appointed on 16 March 2015 and D Philips stepped down from the Board on 16 February 2015.
4   2018/19 total remuneration has been updated. The value of the 2016-19 LTIP vest that was disclosed in the 2018/19 Directors’ remuneration report was based on an indicative price at 1 February 2019. 

The value of the 2016-19 LTIP vest has been restated to reflect the actual April 2019 vest value.

Change in remuneration of Chief Executive compared to Group employees
The table below sets out the change in total remuneration paid to the Chief Executive from 2018/19 to 2019/20 and the average percentage change 
from 2018/19 to 2019/20 for employees of the Group as a whole.

D Potts
All Group employees1

1   Reflects the change in average pay for all Group employees employed in both 2018/19 and 2019/20.
2   Reflects the increase in the average bonus payout for eligible employees.

% increase in element between 2018/19 and 2019/20

Salary and fees
0%

Taxable benefits
4%

2.6%

0%

Annual bonus
(20)%
(9)%2

Pay ratios
The below table sets out the ratio of the Chief Executive’s pay (as outlined on page 66), to the median, 25th and 75th percentile full-time equivalent 
remuneration of Morrisons UK employees.

Year
2019/20

Method
Option B

25th percentile pay ratio
230:1

Median pay ratio
217:1

75th percentile pay ratio
180:1

Option B under the reporting requirements has been chosen to identify the colleagues at the median, 25th and 75th percentiles as it provides the 
most effective method to identifying the reference colleagues for calculation purposes. The reference colleagues’ annual pay has been calculated 
from their hourly rate, benefits and pension eligibility (annualised) at the close of the financial year. Bonus figures have been calculated using the 
business median, 25th and 75th percentile payouts rather than the bonus payments to the reference colleagues as bonus payments vary across the 
business dependent upon business unit performance. The business is satisfied these are the right reference colleagues based upon their role in the 
business and frequency of similar rates across the organisation.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

65

Strategic reportGovernanceFinancial statementsInvestor informationDirectors’ remuneration report continued
Annual Report on remuneration – 2019/20
Unaudited information continued

In line with the regulations, the following table sets out the total pay and benefits, and the salary element for the CEO, and colleagues at each percentile.

CEO
75th percentile colleague

50th percentile colleague

25th percentile colleague

Base salary
£850,000
£21,591

£18,055

£17,100

Total pay  
and benefits
£4,189,520
£23,321

£19,340

£18,202

The ratio reflects the goal of rewarding the achievement of short and long-term financial and strategic objectives under Morrisons remuneration policy.

This is the first time Morrisons has disclosed its pay ratio.

Relative importance of spend on pay
The table below sets out the total spend on remuneration in the 2018/19 and 2019/20 financial years compared with distributions to shareholders.

Total cost of remuneration for all Group employees

Profit distributed by way of dividends

The Committee and its advisers
During the year, the following individuals were members of the Remuneration Committee:

C A van Kralingen (Chair since 1 September 2017)

R Anand

N Davidson

K Havelock

A Higginson

B Richards

P Vennells

2019/20
£m
1,845

302

2018/19
£m
1,900

289

Difference
£m
(55)

13

1 September 2017

21 January 2016

3 November 2015

1 February 2018

22 January 2015

2 September 2015

21 January 2016

To date

To date

To date

To date

To date

To date

To date

The Chief Executive, the Chief Operating Officer, the Group People Director and other People Team representatives also attend meetings by invitation 
(other than where their own remuneration is being discussed). The Company Secretary acts as secretary to the Committee. Willis Towers Watson 
were appointed by the Committee in August 2016, following a competitive tender process, to provide independent external advice on market 
practice and Executive and Non-Executive remuneration. Willis Towers Watson do not provide any other services to the Group. The Committee is 
satisfied that the advice provided by Willis Towers Watson is objective and independent. Fees are agreed by the Committee according to services 
provided. Total fees paid for assistance in relation to Remuneration Committee matters were £50,500 on a time and expense basis.

Statement of voting at the 2017 AGM on the remuneration policy

Remuneration policy

Votes for
1,639,088,405

For as a %  
of votes cast
92.35%

Votes against
135,826,285

Votes against  
as a % of votes cast
7.65%

Abstentions
575,379

Total
1,775,490,069

Statement of voting at the 2019 AGM on the remuneration report

Remuneration report

Votes for
1,790,715,172

For as a %  
of votes cast
95.16%

Votes against
91,085,559

Votes against  
as a % of votes cast
4.84%

Abstentions
6,124,872

Total
1,887,925,603

Tony van Kralingen, Remuneration Committee Chair
17 March 2020

66

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Directors’ report
Statutory disclosures

The following disclosures have been included elsewhere within the Annual 
Report and are incorporated into the Directors’ report by reference.

Disclosure

Financial instruments

Financial risk management

Future developments

Dividends

Greenhouse gas emissions

Corporate governance report

Directors of the Group

Employee involvement

pages 113 to 115

pages 113 and 114

pages 1 to 30

page 91

page 25

pages 31 to 45

pages 34 and 35

pages 16, 17 and 33

Disclosures required pursuant to Listing Rule 9.8.4R can be found on the 
following pages:

Disclosure

Interest capitalised

Long Term Incentive Plans

Waiver of Directors’ emoluments

pages 95 to 103

page 123

page 57

Political donations
No political donations were made in the financial year, in line with the 
Group’s policy.

Going concern
The Directors’ assessment of the Group and the Company’s ability 
to continue as a going concern is based on cash flow forecasts for the 
Group and the committed borrowing and debt facilities of the Group. 
These forecasts include consideration of future trading performance, 
working capital requirements, retail market conditions and the 
wider economy.

The Group remains able to borrow at competitive rates. The Group has 
negotiated, and has available to it, committed, competitive facilities that 
will meet the Group’s needs in the short and medium-term.

Having assessed the principal risks as set out on pages 28 and 29 and 
the other matters discussed in connection with the viability statement 
on page 30, the Directors considered it appropriate to adopt the going 
concern basis of accounting in preparing the financial statements.

Forward-looking statements
The Strategic report and Directors’ report are prepared for the members 
of the Group and should not be relied upon by any other party or for 
any other purpose. Where the Strategic report and Directors’ report 
include forward-looking statements, these are made by the Directors 
in good faith based on the information available to them at the time 
of their approval of the Annual Report.

Consequently, such statements should be treated with caution due to 
the inherent uncertainties, including both economic and business risk 
factors, underlying such forward-looking statements and information.

The liabilities of the Directors in connection with the Strategic report, the 
Directors’ remuneration report and the Directors’ report shall be subject 
to the limitations and restrictions provided by the Companies Act 2006. 

Borrowing powers
The Articles of Association of the Company restrict the borrowings of 
the Group and its subsidiary undertakings to a maximum amount equal 
to twice the share capital and consolidated reserves unless otherwise 
approved by the Company by ordinary resolution.

Relating to beneficial owners of shares 
with ‘information rights’
Beneficial owners of shares who have been nominated by the registered 
holder of those shares to receive information rights under section 146 
of the Companies Act 2006 are required to direct all communications to 
the registered holder of their shares rather than to the Group’s registrar, 
Equiniti, or to the Group directly.

Directors’ and Officers’ liability insurance
The Group maintains insurance cover for the protection of Directors 
and senior management from personal liabilities and costs which may 
arise in the course of fulfilling their duties. The Group also provides an 
indemnity to the Non-Executive Directors for such liabilities and costs 
to the fullest extent permitted by law.

Substantial shareholdings
As at 2 February and 16 March 2020, the following information has been 
received, in accordance with DTR 5, from holders of notifiable interest 
in the Company’s issued share capital.

The information provided below was correct at the date of notification, 
however the date received may not have been within the current 
financial year. As notification is not required until the next notifiable 
threshold is crossed, it should be noted that these holdings are likely 
to have changed since the Group was last notified.

As at 2 February 2020

As at 16 March 2020

Number of shares

capital Number of shares

% of share 

% of share 
capital

Silchester International 
Investors LLP

290,371,673

12.08 310,779,289

Schroders PLC

269,219,152

11.20

261,018,636

Amerprise Financial Inc

177,966,342

7.62

177,966,342

BlackRock Inc

162,136,599

6.84

162,136,599

Majedie Asset  
Management Limited

Deutsche Bank AG

Brandes Investment 
Partners, LP

119,982,348

117,399,109

5.00

4.96

119,982,348

117,399,109

115,902,280

4.96

115,902,280

4.96

12.92

10.85

7.62

6.84

5.00

4.96

Additional shareholder information
Additional information for shareholders is required by the implementation 
of the EU Takeover Directive into UK law.

Pursuant to section 992 of the Companies Act 2006, the Group is 
required to disclose certain additional information. Such disclosures, 
which are not covered elsewhere in this report, include the following 
paragraphs. The disclosures set out below are in some cases a summary 
of the relevant provisions of the Group’s Articles of Association and the 
relevant full provisions can be found in the Articles which are available 
for inspection at the Group’s registered office.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

67

Strategic reportGovernanceFinancial statementsInvestor informationDirectors’ report continued
Statutory disclosures

Appointment and powers of Directors
Directors are appointed by ordinary resolution at a general meeting 
of ordinary shareholders. The Directors have the power to appoint 
a Director during the year, but any person so appointed must be put 
up for appointment at the next Annual General Meeting.

Subject to its Articles of Association and relevant statutory law, and 
to such direction as may be given by the Group in general meeting by 
special resolution, the business of the Group shall be managed by the 
Directors, who may exercise all powers of the Group which are not 
required to be exercised by the Group in general meeting.

Articles of Association
The Company’s Articles of Association may only be amended by 
a special resolution at a general meeting of shareholders.

Share capital
The authorised and called-up share capital of the Company, together 
with details of shares allotted and cancelled during the year, are shown 
in note 6.6 of the financial statements.

At the AGM held in June 2019, a special resolution was passed to renew 
the authority given at the AGM held in June 2018 for the purchase by the 
Group of up to 239,230,467 ordinary shares, representing approximately 
10% of the issued ordinary share capital at that time.

During the period, 36,699,143 (2019: 12,440,132) ordinary shares were 
issued to employees exercising share options and under the LTIP scheme. 
In addition, 551,491 (2019: 1,721,480) share awards were settled out of the 
trust shares.

Share capital and rights attaching  
to the Company’s shares
Under the Company’s Articles of Association, any shares in the Company 
may be issued with such rights or restrictions, whether in regard to 
dividend, voting, return of capital or otherwise as the Company may 
from time-to-time by ordinary resolution determine (or, in the absence 
of any such determination, as the Directors may determine).

At a general meeting of the Company, every member has one vote on 
a show of hands and, on a poll, one vote for each share held. The notice 
of general meeting specifies deadlines for exercising voting rights either 
by proxy or present in person in relation to resolutions to be passed 
at a general meeting.

No member is, unless the Board decides otherwise, entitled to attend 
or vote either personally or by proxy at a general meeting, or to exercise 
any other right conferred by being a shareholder if they or any person 
with an interest in shares has been sent a notice under section 793 of the 
Companies Act 2006 (which confers upon public companies the power 
to require information with respect to interests in their voting shares) 
and they or any interested person failed to supply the Company with 
the information requested within 14 days after delivery of that notice. 
The Board may also decide that no dividend is payable in respect of those 
default shares and that no transfer of any default shares shall be registered. 
These restrictions end seven days after receipt by the Company of a 
notice of an approved transfer of the shares or all the information required 
by the relevant section 793 notice, whichever is the earlier.

The Directors may refuse to register any transfer of any share which 
is not a fully paid share, although such discretion may not be exercised 
in a way which the Financial Conduct Authority regards as preventing 
dealings in the shares of the relevant class or classes from taking place 

on an open or proper basis. The Directors may likewise refuse to register 
any transfer of a share in favour of more than four persons jointly. 
The Company is not aware of any other restrictions on the transfer of shares 
in the Company other than certain restrictions that may from time-to-time 
be imposed by laws and regulations (for example, insider trading laws). 
The Company is not aware of any agreements between shareholders that 
may result in restrictions on the transfer of securities or voting rights.

Other disclosures
The Group is not party to any significant arrangements which take effect, 
alter or terminate upon a change of control of the Group following a 
takeover bid. The Group does not have any employee share schemes 
where the shares to which the scheme relates have rights with regard 
to the control of the Group which are not exercisable by employees.

Equal opportunities for all
Integral to a high performing culture is the concept of equal opportunity and 
inclusion for all colleagues, which is promoted through an environment 
free from discrimination, harassment and victimisation. The Group looks 
to ensure that everyone’s efforts are worthwhile and all colleagues 
regardless of race, colour, nationality, ethnic origin, age, sex, marital or 
civil partnership status, disability, religion or belief, sexual orientation, 
gender re-assignment or trade union membership are offered the 
opportunity to be their best, using their individual talents and abilities.

Applications for employment are encouraged from all people and 
differences embraced. Every application, including those from people with 
disabilities, people who are transgender, or those who have particular 
religious beliefs will be given full and fair consideration. Respect underpins 
behaviour towards all candidates and all our colleagues. A full review 
of individual needs is undertaken and the Group will make reasonable 
adjustments to the selection process, work environment or practices 
in order to help those who require it. With a heightened awareness 
of the impact of mental health on society, the Group is more mindful 
than ever that through our practices we should ensure the same respect 
and support is provided to every candidate and colleague, and to treat 
them equally in respect of recruitment, promotion, training, pay and 
other employment policies and conditions. Decisions are made based 
on relevant merits and abilities, and made free from bias.

Remaining receptive to the needs of customers and the wider 
communities is a priority – Morrisons operates in an inclusive 
and respective manner where everyone is welcome.

Health and safety policy
It is the Group’s intention, so far as is reasonably practicable, to ensure 
the health, safety and welfare of all its employees, customers and visitors 
to its premises. The Group’s health and safety policy is approved by the 
Executive Committee. In order to deliver our policy, each division has a 
comprehensive Health and Safety management system across the Group 
and subsidiary companies within the Group. The management systems 
contain the policy and procedures for complying with the Health and 
Safety at Work Act 1974, including the provision, based on risk assessment, 
of safe working practices for all activities across the Group. To drive 
continuous improvement in performance and practices, each division 
has a schedule of audits completed by our central Health and Safety 
team as well as nine divisional health and safety improvement plans. 

By order of the Board

Jonathan Burke, Company Secretary
17 March 2020

68

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Directors’ report continued
Statement of Directors’ responsibilities  
in respect of the Annual Report  
and Financial Statements

The Directors are responsible for preparing the Annual Report and the 
Financial Statements in accordance with applicable law and regulation.

Company law requires the Directors to prepare financial statements for 
each financial period. Under that law, the Directors have prepared the 
Group financial statements in accordance with International Financial 
Reporting Standards (IFRSs) as adopted by the European Union and 
Company financial statements in accordance with United Kingdom 
Generally Accepted Accounting Practice (United Kingdom Accounting 
Standards, comprising FRS 101 ‘Reduced Disclosure Framework’, and 
applicable law). Under company law, the Directors must not approve  
the financial statements unless they are satisfied that they give a true 
and fair view of the state of affairs of the Group and Company and  
of the profit or loss of the Group and Company for that period. 
In preparing the financial statements, the Directors are required to:

• select suitable accounting policies and then apply them consistently;
• state whether applicable IFRSs as adopted by the European Union have 

been followed for the Group financial statements and United Kingdom 
Accounting Standards, comprising FRS 101, have been followed for the 
Company financial statements, subject to any material departures 
disclosed and explained in the financial statements;

• make judgements and accounting estimates that are reasonable  

and prudent; and

• prepare the financial statements on the going concern basis unless  
it is inappropriate to presume that the Group and Company will 
continue in business.

The Directors are responsible for keeping adequate accounting records 
that are sufficient to show and explain the Group and Company’s 
transactions and disclose with reasonable accuracy at any time the 
financial position of the Group and Company and enable them to ensure 
that the financial statements and the Directors’ remuneration report 
comply with the Companies Act 2006 and, as regards the Group  
financial statements, Article 4 of the IAS Regulation.

The Directors are also responsible for safeguarding the assets of the 
Group and Company and hence for taking reasonable steps for the 
prevention and detection of fraud and other irregularities.

The Directors are responsible for the maintenance and integrity of  
the Group and Company’s website. Legislation in the United Kingdom 
governing the preparation and dissemination of financial statements  
may differ from legislation in other jurisdictions.

The Directors consider that the Annual Report and accounts, taken as a 
whole, is fair, balanced and understandable and provides the information 
necessary for shareholders to assess the Group and Company’s position 
and performance, business model and strategy.

Each of the Directors, whose names and functions are listed in the 
Corporate governance report, confirm that, to the best of 
their knowledge:

• the Company financial statements, which have been prepared in 

accordance with United Kingdom Generally Accepted Accounting 
Policies (United Kingdom Accounting Standards, comprising FRS 101 
‘Reduced Disclosure Framework’, and applicable law), give a true  
and fair view of the assets, liabilities, financial position and result  
of the Company;

• the Group financial statements, which have been prepared in accordance 
with IFRSs as adopted by the European Union, give a true and fair view 
of the assets, liabilities, financial position and profit of the Group; and

• the Annual Report includes a fair review of the development  

and performance of the business and the position of the Group  
and Company, together with a description of the principal risks  
and uncertainties that it faces.

In the case of each Director in office at the date the Directors’  
report is approved:

• so far as the Director is aware, there is no relevant audit information  

of which the Group and Company’s auditors are unaware; and
• they have taken all the steps that they ought to have taken as a 

Director in order to make themselves aware of any relevant audit 
information and to establish that the Group and Company’s auditors  
are aware of that information.

Disclosure of information to auditors
The Directors who held office at the date of approval of this Directors’ 
report confirm that, so far as they are each aware, there is no relevant 
audit information of which the Group’s auditor is unaware; and each 
Director has taken all steps that he or she ought to have taken as  
a Director to make himself or herself aware of any relevant audit 
information and to establish that the Group’s auditor is aware  
of that information.

Assessment of whether the Annual Report  
is fair, balanced and understandable
As required by the Code, the Directors confirm that they consider that 
the Annual Report, taken as a whole, is fair, balanced and understandable 
and provides the information necessary for shareholders to assess the 
Group’s position and performance, business model and strategy.

When arriving at this position the Board was assisted by a number  
of processes including the following:

• the Annual Report is drafted by appropriate senior management  

with overall coordination by the Chief Financial Officer to ensure 
consistency across sections;

• an extensive verification process is undertaken to ensure factual 

accuracy; and

• comprehensive reviews of drafts of the report are undertaken by 

members of the Executive Committee and other senior management; 
and the final draft is reviewed by the Audit Committee prior to 
consideration by the Board.

Responsibility statement
We confirm that to the best of our knowledge:

• the financial statements, prepared in accordance with the applicable 
set of accounting standards, give a true and fair view of the assets, 
liabilities, financial position and profit or loss of the Group and its 
subsidiaries included in the consolidation as a whole; and

• the Strategic report includes a fair review of the development of the 
business and the position of the Group and its subsidiaries included  
in the consolidation taken as a whole, together with a description  
of the principal risks and uncertainties that they face.

By order of the Board

Jonathan Burke, Company Secretary
17 March 2020

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

69

Strategic reportGovernanceFinancial statementsInvestor informationIndependent auditors’ report
to the members of  
Wm Morrison Supermarkets PLC

Report on the audit of the financial statements

Opinion
In our opinion:

• Wm Morrison Supermarkets PLC’s Group financial statements and Company financial statements (the ‘financial statements’) give a true and fair view  
of the state of the Group’s and of the Company’s affairs as at 2 February 2020 and of the Group’s profit and cash flows for the year then ended;
• the Group financial statements have been properly prepared in accordance with International Financial Reporting Standards (IFRSs) as adopted  

by the European Union;

• the Company financial statements have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice 

(United Kingdom Accounting Standards, comprising FRS 101 ‘Reduced Disclosure Framework’, and applicable law); and

• the financial statements have been prepared in accordance with the requirements of the Companies Act 2006 and, as regards the Group  

financial statements, Article 4 of the IAS Regulation.

We have audited the financial statements, included within the Annual Report and Financial Statements (the ‘Annual Report’), which comprise: the 
consolidated and Company statement of financial position as at 2 February 2020; the consolidated income statement and consolidated statement  
of comprehensive income; the consolidated statement of cash flows; the consolidated and Company statement of changes in equity for the 52 week 
period then ended; and the notes to the financial statements, which include a description of the significant accounting policies.

Our opinion is consistent with our reporting to the Audit Committee.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (‘ISAs (UK)’) and applicable law. Our responsibilities under ISAs  
(UK) are further described in the Auditors’ responsibilities for the audit of the financial statements section of our report. We believe that the audit 
evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Independence
We remained independent of the Group in accordance with the ethical requirements that are relevant to our audit of the financial statements in  
the UK, which includes the FRC’s Ethical Standard, as applicable to listed public interest entities, and we have fulfilled our other ethical responsibilities  
in accordance with these requirements.

To the best of our knowledge and belief, we declare that non-audit services prohibited by the FRC’s Ethical Standard were not provided to the Group  
or the Company.

Other than those disclosed in note 1.6 to the financial statements, we have provided no non-audit services to the Group or the Company in the 
period from 4 February 2019 to 2 February 2020.

Our audit approach
Overview

Materiality

Audit scope

Areas of 
focus

Key Audit Matters  
(Group and Company)
• Impairment of property, plant and 
equipment and right-of-use assets

• Inventory provisions
• Exceptional items
• Pension accounting
• Commercial income and manual 

promotional funding

• IFRS 16 – lease accounting
• Impairment of intangible assets

Materiality
• Overall Group materiality: £20.4 million 

(2019: £20.0 million), based on 5% of profit 
before exceptional items and net retirement 
benefit interest.

• Overall Company materiality: £18.3 million 

(2019: £18.0 million), allocated to the 
Company as part of the Group audit.

Audit scope
• We identified two reporting units,  

Wm Morrison Supermarkets PLC and 
Safeway Stores Limited, which in our view, 
required a full scope audit based on their 
size and risk.

• The Group engagement team performed 
the audit procedures for each reporting  
unit in the scope of the Group audit, which 
accounted for 99% of total Group revenue 
and 93% of profit before tax. Our audit 
scope provided sufficient appropriate audit 
evidence as a basis for our opinion on the 
Group financial statements as a whole.

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The scope of our audit
As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the financial statements.

Capability of the audit in detecting irregularities, including fraud
Based on our understanding of the Group and industry, we identified that the principal risks of non-compliance with laws and regulations related  
to the Companies Act 2006, the Listing Rules, Pensions legislation, UK tax legislation, health and safety legislation, employment law and Grocery 
Supply Code of Practice, and we considered the extent to which non-compliance might have a material effect on the financial statements. We also 
considered those laws and regulations that have a direct impact on the preparation of the financial statements such as the Companies Act 2006. 
We evaluated management’s incentives and opportunities for fraudulent manipulation of the financial statements (including the risk of override of 
controls), and determined that the principal risks were related to forgery or intentional misrepresentations, or through collusion. Our tests included, 
but were not limited to, review of the financial statement disclosures to underlying supporting documentation, review of correspondence with,  
and reports to, the regulators, review of correspondence with legal advisers, enquiries of management and review of internal audit reports in so far  
as they related to the financial statements. As in all of our audits we also addressed the risk of management override of internal controls, including 
identifying and testing journal entries, in particular those posted with unusual account combinations, and evaluating whether there was evidence  
of bias by the Directors that represented a risk of material misstatement. We did not identify any key audit matters relating to non-compliance  
with laws and regulation, or fraud.

There are inherent limitations in the audit procedures described above and the further removed non-compliance with laws and regulations is  
from the events and transactions reflected in the financial statements, the less likely we would become aware of it. Also, the risk of not detecting a 
material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by,  
for example, forgery or intentional misrepresentations, or through collusion.

Key audit matters
Key audit matters are those matters that, in the auditors’ professional judgement, were of most significance in the audit of the financial statements  
of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by the auditors, 
including those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of  
the engagement team. These matters, and any comments we make on the results of our procedures thereon, were addressed in the context of our  
audit of the financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.  
This is not a complete list of all risks identified by our audit.

Key audit matter

Impairment of property, plant and equipment and right-of-use assets  
(Group and Company)
Refer to page 84 (sources of estimation uncertainty), note 3.1 (accounting 
policies), notes 3.3 and 11.7 (property, plant and equipment) and notes 3.4 and 11.8 
(Right-of-use assets).

The Group has a large freehold store estate recognised within property, plant 
and equipment (Group: £5,756m, Company: £1,542m) at 2 February 2020, and for 
the first time following the adoption of IFRS 16, the Group and Company has 
recognised right-of-use assets of £888m and £1,009m respectively of leasehold 
land and buildings on the balance sheet.

Given the challenging trading conditions in the UK grocery retail market in 
recent years and the subsequent adverse impact on the market value of 
traditional supermarket stores, the possibility of impairment of these assets and 
the related trading assets is an area of focus for management, as is the possibility 
that previously charged impairments may need reversing where store trading 
conditions have improved.

We focused on this area because of the judgement required in applying various 
estimations when testing for impairment and impairment reversals and the 
significant carrying value of freehold and leasehold property.

Management considers each store to be a cash generating unit (‘CGU’) and has 
calculated the recoverable amount of each CGU as the higher of value in use 
and fair value less costs of disposal.

Value in use
Value in use is based on discounted future cash flow forecasts, requiring 
management to make judgements relating to certain key inputs including,  
for example, discount rates and future growth rates.

Fair value less costs of disposal
Fair value less costs of disposal is estimated by management based on market 
knowledge of individual stores and likely demand from grocers or other retailers  
in the event these stores were for sale. The key judgements made by the 
Directors relate to the estimated rental values and yields for these stores.

How our audit addressed the key audit matter

Value in use
In relation to the value-in-use assessment we have:

 • obtained the Group’s and Company’s Board approved FY21 budget and 
medium term financial plans (upon which the forecasts underpinning  
the value in use calculations are based);

 • challenged management’s forecasts and compared future cash flow 

performance to historic levels to ensure that the planned performance  
is considered reasonable;

 • assessed the accuracy of management’s discounted cash flow model 

including testing the mathematical accuracy of the calculations included 
within the model and the application of the requirements of IAS 36 
‘impairment of assets’ and impact of IFRS 16;

 • assessed the discount rate applied, with the support of our internal valuations 

specialists; and

 • considered the sensitivity of the model to changes in these key assumptions.

We found, based on our audit work, that the key assumptions and calculations 
used by management were supportable and appropriate.

Fair value less costs of disposal
We evaluated and challenged the estimates of store rental values and yields 
used by management in their calculation of store market values. This involved 
using our own internal valuation experts, with a particular focus on the 
assumptions and methodology used, obtaining third party evidence and  
market data to corroborate the assumption.

We determined that the valuations performed by management were 
reasonable.

In addition, we evaluated the adequacy of the disclosures made in notes 3.3, 3.4 
(Group) and notes 11.7, 11.8 (Company) of the financial statements, including 
disclosures regarding the key assumptions and sensitivities as required by IAS 36 
‘Impairment of assets’ and found them to be appropriate.

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Key audit matter

How our audit addressed the key audit matter

Impairment of property, plant and equipment and right-of-use assets  
(Group and Company) (continued)

Fair value less costs of disposal (continued)
The Group has recognised a net impairment reversal of £35m (£117m impairment 
reversal offset by £82m impairment charge). The £82m impairment charge 
includes £59m in relation to property, plant and equipment, £23m in relation  
to right-of-use assets. The £117m impairment reversal includes £93m in relation  
to property, plant and equipment, £24m in relation to right-of-use assets.

The Company has recognised a net impairment reversal of £11m (£58m 
impairment reversal offset by £47m impairment charge). The £47m impairment 
charge includes £32m in relation to property, plant and equipment, £15m in 
relation to right-of-use assets. The £58m impairment reversal includes £39m in 
relation to property, plant and equipment, £19m in relation to right-of-use assets.

Inventory provisions (Group and Company)
Refer to page 84 (sources of estimation uncertainty), note 5.1 (accounting 
policies), note 5.2 (inventory).

Inventory of £660m is recognised on the balance sheet of the Group and £409m 
on the Company balance sheet. The inventory valuation is reduced by provisions 
including those relating to estimated losses due to shrinkage (note 5.1).

The inventory valuation is further reduced for commercial income and 
promotional funding (where inventory which this income and/or funding relates 
to, is yet to be sold). When the inventory is sold, the commercial income and/or 
promotional funding is recognised in the income statement. Also, inventory is 
reduced for provisions related to estimated obsolescence and other known 
specific risks.

We focused on this due to the estimation uncertainty and judgements involved  
in determining the level of provisions required, in particular those relating to 
shrinkage (inventory loss).

Exceptional items (Group only)
Refer to page 83 (critical accounting judgements) and note 1.4  
(profit before exceptionals).

The Group’s Alternative Performance Measure is ‘Profit before exceptional items 
and net retirement benefit interest’. Management use this measure to improve 
the transparency and clarity of the Group’s financial performance.

The Group’s profit before exceptional items and net retirement benefit interest  
of £408m is stated before £19m of IAS 19 retirement benefit interest income  
and net income from exceptional items of £8m, representing:

 • £66m of profit on disposal and exit of properties; 

 • £51m of store restructuring and closure costs;

 • £2m net reversal of impairment and provision for onerous contracts; and

 • £9m of other exceptional items.

The determination of which items are to be excluded from profit before 
exceptionals is subject to judgement and therefore users of the Group financial 
statements could be misled if amounts are not classified and disclosed in a 
transparent manner and consistently with the Group’s accounting policy.

In assessing the adequacy of the inventory provisions, we have:

 • assessed the assumptions included in the shrinkage provision, including 

testing the key inputs to supporting evidence;

 • challenged the reasonableness of management’s estimates of shrinkage 

through review of recent count results and other available information to 
ensure that the year-end provision adequately reflects the best estimate  
of current levels of inventory loss; and

 • attended inventory counts and performed sample counts at a number of the 
Group’s supermarkets, petrol forecourts and depots throughout the period.

Based on the work performed, we satisfied ourselves that the year-end 
shrinkage provision adequately reflected the levels of stock loss experienced.

For other provisions applied to inventory we have:

 • assessed the amounts deducted in respect of unearned commercial income 

and promotional funding, by verifying the inputs to, and the methodology of, 
the provision calculation; and

 • considered the adequacy of the obsolescence provision including challenging 
management on key assumptions, taking into account the current profile of 
stock and expected stock life.

We have assessed the other specific provisions with reference to the risks 
identified by management and noted no issues.

We considered whether the presentation of profit before exceptional items 
and net retirement benefit interest was appropriate. We performed the 
following procedures:

 • reviewed management’s definition and classification of exceptional items, 

including the sub-categorisation of these items;

 • obtained supporting evidence to corroborate the accuracy and completeness 

of exceptional items;

 • where estimation uncertainty exists (e.g. restructuring costs), we challenged 

the key assumptions in light of information available and historic assessments 
made for similar circumstances; and

 • challenged management on the classification of exceptional items through 
consideration of the application of the accounting policy, including those 
items classified as ‘other exceptional items’.

We did not identify any material issues in respect of those items presented  
as exceptional.

We reviewed management’s disclosures relating to exceptional items and 
consider these to be appropriate and consistent with work performed.

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Key audit matter

Pension accounting (Group and Company)
Refer to page 83 (critical accounting judgements), page 84 (sources of 
estimation uncertainty), note 8 (retirement benefits) and note 11.20 (pensions).

We have focused on the valuation of the Group and Company’s defined 
benefit pension schemes because of the level of estimation required in 
determining the year end valuation. In addition, the size of the gross assets 
(Group: £5,402m and Company: £1,857m) and liabilities (Group: £4,458m and 
Company £1,509m) within the schemes are significant and material. The net 
surplus position of the schemes at 2 February 2020 was £944m for the 
Group and £348m for the Company.

Where a defined benefit scheme is in a surplus position, management needs 
to consider whether the Group and Company has the right to recognise a 
surplus, or whether it is necessary to restrict the amount of surplus recognised.  
This requires judgement as to the rights of the Group, Company and Trustees  
in each of the Group’s schemes.

Commercial income and manual promotional funding (Group and Company)
Refer to page 84 (sources of estimation uncertainty), note 1.1 (accounting policies) 
and note 1.6 (operating profit).

Commercial income
The Group and Company has two categories of commercial income:  
marketing and advertising funding, and volume-based rebates on purchases.

Commercial income is recognised as a deduction from cost of sales and is 
earned over the period of the contractual agreements with individual suppliers,  
as disclosed in the accounting policies (note 1.1). The total income recognised  
in the income statement in a year is based on the expected entitlement  
earned up to the balance sheet date under each supplier agreement. It requires 
management to apply judgement based on the contractual terms in place  
with each of its suppliers, together with estimates of amounts the Group and 
Company is entitled to where transactions span the financial period end.  
As such we have identified this as a key audit matter, recognising also that there 
could be a potential for fraud through possible manipulation of this income.

Manual promotional funding
The Group and Company separately recognises promotional funding on 
promotions that are partially funded by suppliers.

The majority of promotional funding is an automated deduction from cost  
of sales, triggered when a sale is recognised. However, there are some elements  
of promotional funding which include a manual element to the invoicing.

We focused on the manual elements of promotional funding because of  
the significant number of transactions and agreements in place with suppliers 
covering a range of periods, the manual nature of the invoicing process  
and the industry-wide focus on this area of accounting.

How our audit addressed the key audit matter

We performed the following procedures:

 • obtained the IAS 19 valuation reports produced by the Group’s  

independent actuaries;

 • used our internal pensions experts to assess the judgemental assumptions  

used in calculating the valuation of the pension schemes’ liabilities,  
including discount rates, inflation and mortality rates;

 • obtained the detailed reports relating to the valuation of the schemes’  

assets and agreed the valuations to third party confirmations;

 • assessed the membership data used in valuing the schemes’ liabilities  

and tested any significant changes since the last valuation; and

 • agreed a sample of contributions made by the Group to bank statements.

Based on our work performed, the actuarial assumptions used in calculating  
the pension surplus were within an acceptable range.

We considered management’s assessment of the Group’s right to recognise  
the net surplus in two of the three schemes by reference to the requirements 
of IFRIC 14 ‘Limit on defined benefit asset’, including reviewing legal advice 
provided to management, and satisfied ourselves that it is appropriate  
to recognise the net surplus on the balance sheet.

We performed the following procedures in relation to both commercial  
income and manual promotional funding:

 • understood, evaluated and tested management’s key controls, including  
the monitoring of invoices raised and the accuracy of confirmations  
received from suppliers;

 • tested a sample of items to supporting documentation including supplier 

agreements and confirmations direct from suppliers;

 • used data analytics to identify any unusual items, where such items were 

identified these were agreed to supporting documentation;

 • tested the settlement of a sample of supplier arrangements recognised  

in the income statement, which included settlement in cash or by off-set  
to accounts payable;

 • agreed a sample of accrued income to evidence of post-year end invoicing  
and tested credit notes raised after the period end in order to identify  
any subsequent reversals;

 • assessed the recoverability of unsettled balances included within trade 
receivables in note 5.3 to the financial statements (where the Group  
does not have the right of offset against trade creditors); and

 • considered the adequacy of related disclosure within the Group’s  

financial statements.

No significant issues were identified as a result of this work.

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Key audit matter

How our audit addressed the key audit matter

IFRS 16 – Lease Accounting (Group and Company)
Refer to page 82 (new accounting standards, amendments and interpretations 
adopted by the Group), page 83 (critical accounting judgements), notes 3.1  
and 6.1 (accounting policies), notes 3.4 and 11.8 (right-of-use assets) and notes 6.4 
and 11.16 (lease liabilities) and notes 10.3 and 11.25 (changes in accounting policies).

The transition to IFRS 16 ‘Leases’ took place on 4 February 2019 and the Group 
and Company has adopted the fully retrospective transition approach.

Right-of-use assets of £942m for the Group and £1,093m for the Company have 
been recognised on the Group balance sheet, relating to leasehold land and 
buildings (Group: £888m, Company £1,009m) and leased plant, equipment, 
fixtures and vehicles (Group: £54m, Company £84m) with corresponding lease 
liabilities of £1,376m for the Group and £1,483m for the Company.

The transition to IFRS 16 is reliant upon a number of key estimates and 
judgements including determining the appropriate discount rate for each lease 
and assessing lease extension options. Additionally, there is a risk that the lease 
data which underpins the IFRS 16 transition is incomplete or inaccurate.

Impairment of intangible assets (Group and Company)
Refer to page 84 (sources of estimation uncertainty), note 3.1 (accounting 
policies) and notes 3.2 and 11.6 (goodwill and intangible assets).

Intangible assets of £381m are recognised on the Group balance sheet and £361m 
on the Company, of which the majority relates to software development costs 
incurred in connection with the Group’s technology improvement programme.

Judgement is required to assess whether the carrying value of the existing 
capitalised software or systems is impaired. During the year an impairment 
charge of £15m for the Group and £15m for the Company has been recognised  
in relation to intangible assets.

We have assessed the design and implementation of key controls in relation  
to the transition to IFRS 16.

We have performed the following procedures to assess the key estimates  
and completeness/accuracy of the underlying lease data:

 • tested the mathematical accuracy of the schedules obtained;

 • assessed the discount rates used to calculate the lease obligation, with 

support from our internal valuation specialists;

 • confirmed the accuracy of the lease data by agreeing supporting lease 

documentation for a sample of leases;

 • tested the completeness of the lease data by reconciling the Group’s and 
Company’s existing lease commitments to the lease data underpinning the 
model;

 • considered management’s assessment for impairment both in the restated 
prior year opening balance sheet (5 February 2018) and at 2 February 2020  
as part of overall impairment assessment for property, plant and equipment 
and right-of-use assets;

 • assessed the tax impact, with support from our internal tax specialists; and

 • reviewed relevant disclosures to ensure in line with requirements of IFRS 16.

No significant issues were identified as a result of this work.

We consider that the key estimates and judgements underpinning the Group’s 
and Company’s adoption of IFRS 16, and related disclosures, are appropriate.

We have performed the following procedures:

 • obtained management’s assessment as to whether the development of new 
software or systems superseded or impaired any of the existing assets on  
the balance sheet;

 • reviewed management’s assessment of the future expected benefit from 

capital projects; and

 • applied our own understanding of both new and existing projects and 

challenged management as to whether, in our view, any existing software  
was no longer in use or whether its life had been shortened by  
development activity.

No significant issues were identified as a result of this work.

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How we tailored the audit scope
We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the financial statements as a whole, 
taking into account the structure of the Group and the Company, the accounting processes and controls, and the industry in which they operate.

The Group’s accounting process is structured around a Group finance function at its head office in Bradford which is responsible for the Group’s 
reporting units. For each reporting unit we determined whether we required an audit of its reported financial information (‘full scope’), or whether 
certain account balances of reporting units were required to be in the scope of our Group audit to address specific risk characteristics or to provide 
sufficient overall Group coverage of particular financial statement line items.

A full scope audit was required for Wm Morrison Supermarkets PLC and Safeway Stores Limited determined as financially significant because they 
individually contribute more than 15% of the Group’s profit before tax. All of the audit procedures have been performed by the Group audit 
engagement team.

In aggregate, our audit procedures accounted for 99% of Group revenues and 93% of profit before tax. In addition, the Group audit team performed 
analytical review procedures over a number of smaller reporting units. This included an analysis of year-on-year movements, at a level of disaggregation 
to enable a focus on higher risk balances and unusual movements. Those not subject to analytical review procedures were individually, and in 
aggregate, immaterial. This gave us the evidence we needed for our opinion on the financial statements as a whole.

Materiality
The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. These, together with 
qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent of our audit procedures on the individual 
financial statement line items and disclosures and in evaluating the effect of misstatements, both individually and in aggregate on the financial 
statements as a whole.

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Overall materiality

How we determined it

Rationale for benchmark applied

Group financial statements

£20.4 million (2019: £20 million).

Company financial statements

£18.3 million (2019: £18 million).

5% of profit before exceptional items and net retirement 
benefit interest income.

We applied this benchmark because, in our view, this is the 
most relevant metric against which the performance of the 
Group is most commonly measured.

Allocated to the Company as part of the Group audit.

In our view, users focus on the consolidated results of the 
Group rather than the individual results of the Company, 
therefore we determined our materiality in the overall  
context of the Group.

For the two reporting units in the scope of our Group audit, we allocated a materiality that is less than our overall Group materiality.  
The materiality allocated to the components was £18.3m.

We agreed with the Audit Committee that we would report to them misstatements identified during our audit above £1m (Group audit) (2019: £1m)  
and £913,500 (Company audit) (2019: £900,000) as well as misstatements below those amounts that, in our view, warranted reporting for 
qualitative reasons.

Going concern
In accordance with ISAs (UK) we report as follows:

Reporting obligation

Outcome

We are required to report if we have anything material to add or draw attention  
to in respect of the Directors’ statement in the financial statements about 
whether the Directors considered it appropriate to adopt the going concern 
basis of accounting in preparing the financial statements and the Directors’ 
identification of any material uncertainties to the Group’s and the Company’s 
ability to continue as a going concern over a period of at least twelve months 
from the date of approval of the financial statements.

We have nothing material to add or to draw attention to.

However, because not all future events or conditions can be predicted,  
this statement is not a guarantee as to the Group’s and Company’s ability to 
continue as a going concern. For example, the terms of the United Kingdom’s 
withdrawal from the European Union are not clear, and it is difficult to evaluate  
all of the potential implications on the Group’s trade, customers, suppliers  
and the wider economy.

We are required to report if the Directors’ statement relating to Going Concern  
in accordance with Listing Rule 9.8.6R(3) is materially inconsistent with our 
knowledge obtained in the audit.

We have nothing to report.

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Reporting on other information
The other information comprises all of the information in the Annual Report other than the financial statements and our auditors’ report thereon. 
The Directors are responsible for the other information. Our opinion on the financial statements does not cover the other information and, 
accordingly, we do not express an audit opinion or, except to the extent otherwise explicitly stated in this report, any form of assurance thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether  
the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit, or otherwise appears to be 
materially misstated. If we identify an apparent material inconsistency or material misstatement, we are required to perform procedures to conclude 
whether there is a material misstatement of the financial statements or a material misstatement of the other information. If, based on the work  
we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have 
nothing to report based on these responsibilities.

With respect to the Strategic Report and Directors’ Report, we also considered whether the disclosures required by the UK Companies Act 2006 
have been included.

Based on the responsibilities described above and our work undertaken in the course of the audit, the Companies Act 2006 (CA06), ISAs (UK) and the 
Listing Rules of the Financial Conduct Authority (FCA) require us also to report certain opinions and matters as described below (required by ISAs (UK) 
unless otherwise stated).

Strategic Report and Directors’ Report
In our opinion, based on the work undertaken in the course of the audit, the information given in the Strategic Report and Directors’ Report for  
the year ended 2 February 2020 is consistent with the financial statements and has been prepared in accordance with applicable legal requirements. 
(CA06)

In light of the knowledge and understanding of the Group and Company and their environment obtained in the course of the audit, we did not 
identify any material misstatements in the Strategic Report and Directors’ Report. (CA06)

The Directors’ assessment of the prospects of the Group and of the principal risks that would threaten the solvency 
or liquidity of the Group
We have nothing material to add or draw attention to regarding:

• The Directors’ confirmation on page 27 of the Annual Report that they have carried out a robust assessment of the principal risks facing the Group, 

including those that would threaten its business model, future performance, solvency or liquidity.

• The disclosures in the Annual Report that describe those risks and explain how they are being managed or mitigated.
• The Directors’ explanation on page 30 of the Annual Report as to how they have assessed the prospects of the Group, over what period they have 
done so and why they consider that period to be appropriate, and their statement as to whether they have a reasonable expectation that the 
Group will be able to continue in operation and meet its liabilities as they fall due over the period of their assessment, including any related 
disclosures drawing attention to any necessary qualifications or assumptions.

We have nothing to report having performed a review of the Directors’ statement that they have carried out a robust assessment of the principal 
risks facing the Group and statement in relation to the longer-term viability of the Group. Our review was substantially less in scope than an audit  
and only consisted of making inquiries and considering the Directors’ process supporting their statements; checking that the statements are in 
alignment with the relevant provisions of the UK Corporate Governance Code (the ‘Code’); and considering whether the statements are consistent  
with the knowledge and understanding of the Group and Company and their environment obtained in the course of the audit. (Listing Rules)

Other Code Provisions
We have nothing to report in respect of our responsibility to report when:

• The statement given by the Directors, on page 69, that they consider the Annual Report taken as a whole to be fair, balanced and understandable, 
and provides the information necessary for the members to assess the Group’s and Company’s position and performance, business model and 
strategy is materially inconsistent with our knowledge of the Group and Company obtained in the course of performing our audit.

• The section of the Annual Report on pages 40 to 43 describing the work of the Audit Committee does not appropriately address matters 

communicated by us to the Audit Committee.

• The Directors’ statement relating to the Company’s compliance with the Code does not properly disclose a departure from a relevant provision  

of the Code specified, under the Listing Rules, for review by the Auditors.

Directors’ Remuneration
In our opinion, the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the Companies Act 2006. 
(CA06)

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Responsibilities for the financial statements and the audit
Responsibilities of the Directors for the financial statements
As explained more fully in the Statement of Directors’ Responsibilities, the Directors are responsible for the preparation of the financial statements  
in accordance with the applicable framework and for being satisfied that they give a true and fair view. The Directors are also responsible for  
such internal control as they determine is necessary to enable the preparation of financial statements that are free from material misstatement, 
whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the Company’s ability to continue as a going 
concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Directors either  
intend to liquidate the Group or the Company or to cease operations, or have no realistic alternative but to do so.

Auditors’ responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement,  
whether due to fraud or error, and to issue an auditors’ report that includes our opinion. Reasonable assurance is a high level of assurance, but is  
not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements  
can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the 
economic decisions of users taken on the basis of these financial statements.

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website at:  
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditors’ report.

Use of this report
This report, including the opinions, has been prepared for and only for the Company’s members as a body in accordance with Chapter 3 of Part 16  
of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for any other purpose  
or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent in writing.

Other required reporting
Companies Act 2006 exception reporting
Under the Companies Act 2006 we are required to report to you if, in our opinion:

• we have not received all the information and explanations we require for our audit; or
• adequate accounting records have not been kept by the Company, or returns adequate for our audit have not been received from branches  

not visited by us; or

• certain disclosures of Directors’ remuneration specified by law are not made; or
• the Company financial statements and the part of the Directors’ Remuneration Report to be audited are not in agreement with the accounting 

records and returns.

We have no exceptions to report arising from this responsibility.

Appointment
Following the recommendation of the audit committee, we were appointed by the Directors on 5 June 2014 to audit the financial statements  
for the year ended 1 February 2015 and subsequent financial periods. The period of total uninterrupted engagement is 6 years, covering the years 
ended 1 February 2015 to 2 February 2020.

Andrew Paynter (Senior Statutory Auditor)  
for and on behalf of PricewaterhouseCoopers LLP
Chartered Accountants and Statutory Auditors  
Leeds  
17 March 2020

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

77

Strategic reportGovernanceFinancial statementsInvestor informationConsolidated income statement
52 weeks ended 2 February 2020

Revenue
Cost of sales
Gross profit
Other operating income
Profit/loss on disposal and exit of properties
Administrative expenses
Operating profit
Finance costs
Finance income
Share of profit of joint venture (net of taxation)
Profit before taxation
Taxation
Profit for the period attributable to the owners of the Company

Earnings per share (pence)

Basic
Diluted

Before
exceptionals
£m
17,536
(16,855)
681
94
–
(262)
513
(111)
5
1
408
(94)
314

Exceptionals
(note 1.4)
£m
–
(52)
(52)
–
66
(6)
8
–
19
–
27
7
34

Note

1.2

1.6

6.2

6.2

4.2

2.2

1.5

1.5

2020

Total
£m
17,536
(16,907)
629
94
66
(268)
521
(111)
24
1
435
(87)
348

14.60
14.44

Before
exceptionals
£m
17,735
(17,039)
696
88
–
(274)
510
(120)
5
1
396
(93)
303

Exceptionals
(note 1.4)
£m
–
(44)
(44)
–
–
(34)
(78)
(33)
18
–
(93)
23
(70)

2019 restated1

Total
£m
17,735
(17,083)
652
88
–
(308)
432
(153)
23
1
303
(70)
233

9.89
9.67

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

All of the results shown above relate to continuing operations. 

Consolidated statement of comprehensive income
52 weeks ended 2 February 2020

Other comprehensive income/(expense)
Items that will not be reclassified to profit or loss
Remeasurement of defined benefit schemes
Tax on defined benefit schemes

Items that may be reclassified subsequently to profit or loss
Cash flow hedging movement
Exchange differences on translation of foreign operations
Tax on items that may be reclassified subsequently to profit or loss

Other comprehensive income for the period, net of tax
Profit for the period attributable to the owners of the Company
Total comprehensive income for the period attributable to the owners of the Company

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

Note

8.2

2.3

2.3

2020
£m

231
(38)
193

(57)
(2)
10
(49)
144
348
492

2019 restated1
£m

100
(17)
83

9
–
(1)
8
91
233
324

78

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Consolidated statement of financial position
As at 2 February 2020

Note

2020
£m

2019 restated1
£m

2018 restated1
£m

Assets
Non-current assets
Goodwill and intangible assets
Property, plant and equipment
Right-of-use assets
Investment property
Retirement benefit surplus
Investment in joint venture
Trade and other receivables
Derivative financial assets

Current assets
Inventories
Trade and other receivables
Derivative financial assets
Cash and cash equivalents

Assets classified as held-for-sale

Total assets
Liabilities
Current liabilities
Trade and other payables
Borrowings
Lease liabilities
Derivative financial liabilities
Current tax liabilities

Non-current liabilities
Borrowings
Lease liabilities
Derivative financial liabilities
Retirement benefit deficit
Deferred tax liabilities
Provisions

Total liabilities
Net assets

Shareholders’ equity
Share capital
Share premium
Capital redemption reserve
Merger reserve
Retained earnings and other reserves
Total equity attributable to the owners of the Company

3.2

3.3

3.4

3.6

8.2

4.2

3.7

7.3

5.2

5.3

7.3

6.5

3.5

5.4

6.3

6.4

7.3

6.3

6.4

7.3

8.2

2.3

5.5

6.6

6.6

6.7

6.7

6.7

381
7,147
942
58
960
39
71
–
9,598

660
353
1
305
1,319
3
1,322
10,920

(3,051)
(237)
(72)
(36)
–
(3,396)

(1,108)
(1,304)
(7)
(16)
(472)
(76)
(2,983)
(6,379)
4,541

240
192
39
2,578
1,492
4,541

404
7,094
929
60
730
47
8
15
9,287

713
344
19
264
1,340
39
1,379
10,666

(3,070)
(178)
(69)
(5)
(27)
(3,349)

(1,110)
(1,328)
(2)
(42)
(414)
(96)
(2,992)
(6,341)
4,325

237
178
39
2,578
1,293
4,325

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

The notes on pages 85 to 126 form part of these financial statements. The financial statements on pages 78 to 126 were approved by the Board 
of Directors on 17 March 2020 and were signed on its behalf by:

Michael Gleeson, Chief Financial Officer

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

428
7,027
970
69
612
53
8
16
9,183

686
247
15
327
1,275
4
1,279
10,462

(2,921)
(72)
(59)
(13)
(15)
(3,080)

(1,245)
(1,354)
(1)
(18)
(415)
(99)
(3,132)
(6,212)
4,250

236
159
39
2,578
1,238
4,250

79

Strategic reportGovernanceFinancial statementsInvestor information 
 
 
 
Consolidated statement of cash flows
52 weeks ended 2 February 2020

Cash flows from operating activities
Cash generated from operations
Interest paid
Taxation paid
Net cash inflow from operating activities

Cash flows from investing activities
Interest received
Dividends received from joint venture
Proceeds from the disposal of property, plant and equipment, investment property, right-of-use assets  
and assets held for sale
Purchase of property, plant and equipment, investment property and right-of-use assets
Purchase of intangible assets
Acquisition of business (net of cash received)
Net cash outflow from investing activities

Cash flows from financing activities
Purchase of trust shares
Settlement of share awards
Proceeds from exercise of employee share options
New borrowings
Repayment of borrowings
Costs incurred on repayment of borrowings
Repayment of lease obligations
Dividends paid
Net cash outflow from financing activities

Net increase/(decrease) in cash and cash equivalents
Cash and cash equivalents at start of period
Cash and cash equivalents at end of period

Reconciliation of net cash flow to movement in net debt2 in the period

Net increase/(decrease) in cash and cash equivalents
Cash inflow from increase in borrowings
Debt acquired on acquisition of business
Cash outflow from repayment of borrowings
Cash outflow from repayment of lease liabilities
Non-cash movements on lease liabilities
Other non-cash movements
Opening net debt2
Closing net debt2

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.
2  Net debt is defined in the Glossary on page 153.

Note

5.6

10.1

6.6

6.6

6.6

1.8

6.5

Note

6.5

2020
£m

2019 restated1
£m

1,017
(104)
(87)
826

1
9

34
(429)
(81)
(1)
(467)

(10)
(2)
14
347
(278)
–
(87)
(302)
(318)

41
264
305

2020
£m
41
(347)
–
278
87
(66)
(57)
(2,394)
(2,458)

977
(120)
(76)
781

1
7

22
(381)
(77)
(3)
(431)

(9)
(5)
20
275
(306)
(30)
(69)
(289)
(413)

(63)
327
264

2019 restated1
£m
(63)
(275)
(2)
306
69
(53)
10
(2,386)
(2,394)

80

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Consolidated statement of changes in equity
52 weeks ended 2 February 2020

Current period
At 4 February 2019 (reported)
Adjustment on the adoption of IFRS 16
At 4 February 2019 (restated1)
Profit for the period
Other comprehensive (expense)/income:

Cash flow hedging movement
Exchange differences on translation  
of foreign operations
Remeasurement of defined benefit schemes
Tax in relation to components of other 
comprehensive income

Total comprehensive (expense)/income for the period
Purchase of trust shares
Employee share option schemes:
Share-based payments charge
Settlement of share awards
Share options exercised
Tax in relation to components of equity

Dividends
Total transactions with owners
At 2 February 2020

Prior period
At 5 February 2018 (reported)
Adjustment on the adoption of IFRS 16
At 5 February 2018 (restated1)
Profit for the period (restated1)
Other comprehensive income/(expense):

Cash flow hedging movement
Remeasurement of defined benefit schemes
Tax in relation to components of other 
comprehensive income

Total comprehensive income for the period
Purchase of trust shares
Employee share option schemes:
Share-based payments charge
Settlement of share awards
Share options exercised

Dividends
Total transactions with owners
At 3 February 2019 (restated1)

Note

10.3

8.2

2.3

6.6

1.7

6.6

6.6

2.3

1.8

Note

10.3

8.2

2.3

6.6

1.7

6.6

6.6

1.8

Share  
capital  
£m

Share  
premium  
£m

Capital  
redemption  
reserve  
£m

Merger  
reserve  
£m

Hedging  
reserve  
£m

Retained  
earnings  
£m

Total  
equity  
£m

Attributable to the owners of the Company

237
–
237
–

–

–
–

–
–
–

–
–
3
–
–
3
240

178
–
178
–

–

–
–

–
–
–

–
–
14
–
–
14
192

39
–
39
–

–

–
–

–
–
–

–
–
–
–
–
–
39

2,578
–
2,578
–

–

–
–

–
–
–

–
–
–
–
–
–
2,578

10
–
10
–

(57)

–
–

10
(47)
–

–
–
–
–
–
–
(37)

1,589
(306)
1,283
348

–

(2)
231

(38)
539
(10)

26
(2)
(3)
(2)
(302)
(293)
1,529

4,631
(306)
4,325
348

(57)

(2)
231

(28)
492
(10)

26
(2)
14
(2)
(302)
(276)
4,541

Share  
capital  
£m

Share  
premium  
£m

Capital  
redemption  
reserve  
£m

Merger  
reserve  
£m

Hedging  
reserve  
£m

Retained  
earnings  
£m

Total  
equity  
£m

Attributable to the owners of the Company

236
–
236
–

–
–

–
–
–

–
–
1
–
1
237

159
–
159
–

–
–

–
–
–

–
–
19
–
19
178

39
–
39
–

–
–

–
–
–

–
–
–
–
–
39

2,578
–
2,578
–

–
–

–
–
–

–
–
–
–
–
2,578

2
–
2
–

9
–

(1)
8
–

–
–
–
–
–
10

1,531
(295)
1,236
233

–
100

(17)
316
(9)

34
(5)
–
(289)
(269)
1,283

4,545
(295)
4,250
233

9
100

(18)
324
(9)

34
(5)
20
(289)
(249)
4,325

81

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Strategic reportGovernanceFinancial statementsInvestor information 
 
General information

Company information
Wm Morrison Supermarkets PLC is a public limited company 
incorporated in the United Kingdom under the Companies Act 2006 
(Registration number 00358949). The Company is domiciled in the 
United Kingdom and its registered address is Hilmore House, Gain Lane, 
Bradford, BD3 7DL, United Kingdom.

Basis of preparation
The financial statements have been prepared for the 52 weeks ended 
2 February 2020 (2019: 52 weeks ended 3 February 2019) in accordance 
with International Financial Reporting Standards (IFRS) and International 
Financial Reporting Standards Interpretation Committee (IFRS IC) 
interpretations as adopted by the European Union and with those 
parts of the Companies Act 2006 applicable to companies reporting 
under IFRS. IFRS and IFRS IC interpretations are issued by the 
International Accounting Standards Board (the IASB) and must be 
adopted into European Union law, referred to as endorsement, 
before they become mandatory under the IAS Regulation.

The financial statements have been prepared on a going concern basis.

The financial statements are presented in pounds sterling, rounded 
to the nearest million, except in some instances, where it is deemed 
relevant to disclose the amounts up to two decimal places. They are 
drawn up on the historical cost basis of accounting, except as disclosed 
in the accounting policies set out within these financial statements.

The Group’s accounting policies have, unless otherwise stated, 
been applied consistently to all periods presented in these 
financial statements.

Accounting reference date
The accounting period of the Group ends on the Sunday falling 
between 29 January and 4 February each year, as such, the 
reporting date for the current period is 2 February 2020.

New accounting standards, amendments 
and interpretations adopted by the Group
The following new standards, interpretations and amendments 
to standards are mandatory for the Group for the first time for 
the 52 weeks ended 2 February 2020:

• IFRS 16 ‘Leases’;
• IFRIC 23 ‘Uncertainty over income tax treatments’;
• Amendments to the following standards:

 –  IAS 19 ‘Employee Benefits’;
 –  IAS 28 ‘Investments in Associates’;
 –  IFRS 9 ‘Financial Instruments’; and
 –  Improvements to IFRSs (2015-2017).

The Group has considered the above new standards, and amendments 
to published standards, and has concluded that only IFRS 16, IFRIC 23, 
and the amendment to IAS 19 are relevant to the Group. Only IFRS 16 
has a material impact on the Group’s consolidated financial statements.

IFRS 16 ‘Leases’
IFRS 16 ‘Leases’ was published in January 2016 and has become effective 
for the Group for the period beginning 4 February 2019. The standard 
replaces IAS 17 ‘Leases’, IFRIC 14 ‘Determining whether and Arrangement 
contains a lease’, SIC-15 ‘Operating Leases-Incentives’ and SIC-27 
‘Evaluating the Substance of Transactions Involving the Legal Form 
of a Lease’. The standard applies a single recognition and measurement 
approach for all applicable leases under which the Group is the lessee.

The Group has lease contracts for property and equipment. Before 
the adoption of IFRS 16, leases in which substantially all the risks and 
rewards of ownership were retained by the lessor were classified 
as operating leases; all other leases were classified as finance leases. 
Under the previous standard, lease payments on operating leases 
were recognised as rental costs in the consolidated income statement. 
There was no recognition of the associated assets or liability in the 
consolidated statement of financial position, except to the extent 
that there were any prepaid or accrued rents.

Upon adoption of IFRS 16, for all leases where the Group is a lessee, 
the Group recognises a right-of-use asset and a lease liability in its 
consolidated statement of financial position. The consolidated income 
statement includes depreciation in relation to the right-of-use assets 
and a finance charge in relation to the lease liabilities.

Lessor accounting is substantially unchanged under IFRS 16, except for 
sub-leases previously classified as operating leases. These leases have 
been re-assessed as to whether they are operating or financing in 
nature, using the requirements of IFRS 16.

The transition to IFRS 16 for the Group took place on 4 February 2019 
and the Group has adopted the fully retrospective transition approach. 
In accordance with this transition method, the Group has applied 
IFRS 16 at the date of initial application as if it had been effective at 
the commencement date of the existing lease contracts. Accordingly, 
the comparative information in these financial statements has been 
restated, unless otherwise stated. The nature and effect of these 
changes are disclosed in note 10.3.

On transition the Group elected to use the practical expedient 
allowing the standard to be applied only to contracts that were 
previously identified as leases when applying IAS 17 and IFRIC 4 
‘Determining whether an Arrangement contains a Lease’ at the 
date of initial application.

IFRIC 23 ‘Uncertainty over income tax treatments’
IFRIC 23 ‘Uncertainty over income tax treatments’ was issued 
in June 2017 and has become effective for the Group from the 
period beginning 4 February 2019. The interpretation covers how 
the Group accounts for taxation, where there is some uncertainty 
over whether treatments in the tax return will be accepted by 
HM Revenue & Customs or the relevant overseas jurisdictions.

Each uncertain treatment (or combination of treatments) is considered 
for whether it will be accepted, and if probable taxable profits/losses, 
tax bases, unused tax losses, unused tax credits and tax rates are 
accounted for consistently with the tax return. The Group accounts 
for each treatment using whichever of the two allowed measurement 
methods is expected to best predict the final outcome – the single 
most likely outcome or a probability weighted-average value of 
a range of possible outcomes.

82

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

New accounting standards, amendments and 
interpretations adopted by the Group continued
IFRIC 23 ‘Uncertainty over income tax treatments’ continued
The Group adopted the modified retrospective approach to 
transition on 4 February 2019. Under this approach, no restatement 
of comparative financial statements was required.

The Group has referred to the IFRIC guidance, including Draft 
Interpretation DI/2015/1 in previous periods, resulting in the accounting 
policy prior to the adoption of IFRIC 23 applying similar principles 
for selecting measurement methods as in the new interpretation. 
Accordingly, the impact of IFRIC 23 has had an immaterial impact 
on the consolidated financial statements and there has been 
no adjustment necessary to the opening statement of financial 
position as at 4 February 2019.

Amendment to IAS 19 ‘Employee Benefits’
An amendment to IAS 19 ‘Employee Benefits’ was published 
in February 2018 and has become effective for the Group from 
the period beginning 4 February 2019. The amendment applies 
prospectively in connection with accounting for plan amendments, 
curtailments and settlements.

The amendment requires entities to use updated assumptions 
to determine current service cost and net interest for the remainder 
of the period after a plan amendment, curtailment or settlement. 
The impact of this amendment has had an immaterial impact on 
the consolidated financial statements.

New accounting standards, amendments and 
interpretations in issue but not yet effective
There are a number of standards and interpretations issued by the IASB 
that are effective for financial statements after this reporting period.

Of these new standards, amendments and interpretations, there are 
none that are expected to have a material impact on the Group’s 
consolidated financial statements.

Basis of consolidation
Subsidiaries (including partnerships) are all entities over which the Group 
has control. The Group has control when it has power over that entity, 
is exposed to, or has rights to, variable returns from its involvement 
with the entity and has the ability to affect those returns through its 
power over the entity. Subsidiaries are fully consolidated from the date 
on which control is transferred to the Group. They are deconsolidated 
from the date the control ceases. The financial statements of subsidiaries 
used in the consolidation are prepared for the same reporting period 
as the Group and where necessary, adjustments are made to bring the 
accounting policies in line with those used by the Group. Intra-group 
balances and any unrealised gains and losses or income and expenses 
arising from intra-group transactions are eliminated on consolidation.

Foreign currencies
Transactions in foreign currencies are recorded at the rates of 
exchange at the dates of the transactions. At each reporting date, 
monetary assets and liabilities that are denominated in foreign 
currency are retranslated at the rates of exchange at the reporting 
date. Gains and losses arising on retranslation are included in the 
income statement for the period. 

Fair value measurement
All assets and liabilities for which fair value is measured or disclosed 
in the financial statements are categorised within fair value hierarchy, 
described as follows, based on the lowest level input that is significant 
to the fair value measurement as a whole:

• Level 1 – Quoted (unadjusted) market prices in active markets 

for identical assets or liabilities

• Level 2 – Valuation techniques for which the lowest level input that 
is significant to the fair value measurement is directly or indirectly 
observable

• Level 3 – Valuation techniques for which the lowest level input 
that is significant to the fair value measurement is unobservable

The Group uses valuation techniques that are appropriate in the 
circumstances and for which sufficient data are available to measure 
fair value, maximising the use of relevant observable inputs and 
minimising the use of unobservable inputs.

For assets and liabilities that are recognised in the financial statements 
at fair value on a recurring basis, the Group determines whether 
transfers have occurred between levels in the hierarchy by re-assessing 
categorisation at the end of each reporting period.

Alternative Performance Measures
The Directors measure the performance of the Group based on 
a range of financial measures, including measures not recognised by 
EU-adopted IFRS. These Alternative Performance Measures may not 
be directly comparable with other companies’ Alternative Performance 
Measures and the Directors do not intend these to be a substitute 
for, or superior to, IFRS measures. For definitions of the Alternative 
Performance Measures used, see the Glossary on pages 152 to 154.

Critical accounting judgements and key sources 
of estimation uncertainty
In the process of applying its accounting policies the Group is required 
to make certain judgements, estimates and assumptions that it believes 
are reasonable based on the information available. These judgements, 
estimates and assumptions affect the carrying amounts of assets 
and liabilities at the date of the financial statements and the amounts 
of revenues and expenses recognised during the reporting periods 
presented. Changes to these could have a material effect on the 
financial statements.

The judgements, estimates and assumptions are evaluated on an 
ongoing basis and are based on historical experience, consultation with 
experts and other factors that the Directors believe to be reasonable. 
Actual results may differ significantly from the estimates and 
assumptions made, the effect of which is recognised in the period 
in which the facts become known.

Critical accounting judgements
The critical judgements made in the process of applying the Group’s 
accounting policies are detailed below:

Profit before exceptionals
Profit before exceptionals is defined as ‘Profit before exceptional 
items and net retirement benefit interest’. For further details, 
see the Glossary on page 152.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

83

Strategic reportGovernanceFinancial statementsInvestor informationGeneral information continued

Critical accounting judgements continued
Profit before exceptionals continued
The Directors consider that this adjusted profit measure provides useful 
information for shareholders on ongoing trends and performance.  
This measure is consistent with how business performance is measured 
internally by the Directors.

Profit before exceptionals and earnings per share before exceptionals 
measures are not recognised measures under EU-adopted IFRS and 
may not be directly comparable with adjusted measures used by  
other companies.

The Group’s definition of items excluded, together with details  
of adjustments made during the period, is provided in note 1.4.

The classification of items excluded from profit before exceptionals 
requires judgement including considering the nature, circumstances, 
scale and impact of a transaction. Reversals of previous exceptional 
items are assessed based on the same criteria.

Given the significance of the Group’s property portfolio and the 
quantum of impairment and property-related provisions recognised  
in the consolidated statement of financial position, movements in 
impairment and other property-related provisions would typically  
be included as exceptional items, as would significant impairments  
or impairment reversals of other non-current assets.

Despite being a recurring item, the Group has chosen to also exclude 
net retirement benefit interest from profit before exceptionals as it is 
not part of the operating activities of the Group, and its exclusion is 
consistent with the way it has historically been treated and with how 
the Directors assess the performance of the business.

Leases 
In determining the value of lease liabilities and associated right-of-use 
assets, the Group must make an assessment of the lease term.  
This assessment requires judgement with regard to the likelihood that 
any extension or break options included in a lease will be exercised. 
The duration of the lease term can have a significant impact on the 
amounts recognised in the financial statements for the lease.

During the period the Group has applied IFRS 16 ‘Leases’ for the first 
time which requires that an assessment is made for all existing leases  
at the implementation date, without the use of hindsight.

To assess whether the Group is reasonably certain to extend a lease,  
or to not exercise a break, all relevant facts and circumstances that 
create an incentive to continue that lease are considered.

Currently only the Group’s leases of stores and depots contain major 
extension and break options. For these the main factors considered  
are the lease specific terms and the business forecasts for these stores.

At both the implementation date and subsequently for new leases,  
this has typically led to periods after breaks, which are exercisable  
in the short-to-medium term, being included in the lease term. The 
periods covered by extension options, which are normally exercisable 
in the longer-term, are generally excluded from the lease term.

These judgements are re-assessed as required by the Group’s accounting 
policies for lease liabilities. Further detail is provided in note 6.1.

Retirement benefit schemes in surplus
Where a defined benefit scheme is in a surplus position, consideration 
is made as to whether the Group has the right to recognise a surplus  
or whether it is necessary to restrict the amount of surplus recognised.

This requires judgement as to the rights of the Group and Trustees  
under the terms of the Group’s Schemes. The Directors have 
concluded that the Group has the right to recognise a surplus, 
following legal advice received. Further details are provided  
in note 8.5.

Sources of estimation uncertainty
The areas of estimation uncertainty the Group believes to have  
the most significant risk of causing a material adjustment to the 
carrying value of assets and liabilities within the next financial  
year are detailed below:

Impairment of property, plant and equipment, right-of-use assets  
and intangible assets and onerous contracts
Property, plant and equipment, right-of-use assets and intangible  
assets are reviewed annually for impairment or where changes  
in circumstances indicate impairment (or impairment reversal).  
This requires the carrying value of assets to be compared to the 
recoverable amount, where the recoverable amount is based  
on the higher of value-in-use and fair value less costs of disposal.  
The assessment of value-in-use in the calculation requires expected 
future cash flows discounted using an appropriate discount rate. 
Judgement is required in applying estimates to assess the level of 
provision needed, specifically in relation to discount rates and future 
growth rates. Further detail is provided in notes 3.1, 3.2, 3.3, and 3.4.

Where contracts exist for which expected future cash flows are less 
than the future contract commitments, an onerous contract provision  
is recognised. Judgement is required when determining whether  
a contract meets the definition of being onerous and in making 
estimates in relation to discount rates of future cash flows.  
Further detail is provided in notes 5.1 and 5.5.

Commercial income
Commercial income is accounted for as a deduction from the cost  
of purchase, and it is recognised in accordance with signed supplier 
agreements, with most income subject to little or no subjectivity  
or judgement. However, a certain level of estimation or judgement  
is required for certain agreements in assessing future sales or purchase 
volumes and whether performance obligations have been achieved. 
This is estimated based on historic trends and information on sales or 
purchase projections. The Group’s recognition policy for commercial 
income along with areas of estimation is included in note 1.1.

Inventories
Certain estimates are required to assess the net realisable value  
of inventories, along with provisions for obsolete and slow moving 
inventories and inventory loss, where estimation is required. Estimating 
the level of loss between inventory counts is inherently judgemental 
and is based on past information of loss rates and other relevant 
information. The Group’s accounting policy for inventories is provided  
in note 5.1.

Retirement benefit schemes
Accounting for defined benefit retirement schemes requires the 
application of a number of assumptions which have an impact on  
the valuation of the schemes’ assets and obligations. The significant 
assumptions include discount rate, inflation, rate of salary increases  
and longevity. The Group uses an independent actuary to calculate 
defined benefit obligations. Details of these assumptions are  
provided in note 8.4.

84

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Notes to the Group financial statements
52 weeks ended 2 February 2020

1 Performance in the period
1.1 Accounting policies
Revenue recognition
Revenue is recognised when the Group has a contract with a customer and a performance obligation has been satisfied, at the transaction price 
allocated to that performance obligation.

The Group does not adjust any of the transaction prices for the time value of money due to the nature of the Group’s transactions being completed 
shortly after the transaction is entered into with the customer.

Sale of goods in-store and online, and sale of fuel
For revenue from the sale of goods in-store, fuel and online, the transaction price is the value of the goods net of returns, colleague discounts, 
coupons, vouchers and ‘More’ points earned in-store, and the free element of multi-save transactions. It comprises sales proceeds from customers 
and excludes VAT. Sale of fuel is recognised net of VAT and ‘More’ points earned on fuel. Revenue is recognised when the customer obtains control 
of the goods, which is when the transaction is completed in-store or at the filling station, or in the case of online, when goods are accepted by the 
customer on delivery.

Other sales
Other sales include wholesale sales made direct to third party customers, and income from concessions and commissions, and is net of returns 
and net of promotional funding to customers. Wholesale revenue is recognised when the goods are delivered to the customer. Revenue collected 
on behalf of others is not recognised as revenue, other than the related commission which is based on the terms of the contract. Sales are recorded 
net of VAT and intra-group transactions.

More points
For More points, the fair value of the points is the value to the customer of the points issued, adjusted for factors such as the expected redemption rate. 
The Group continues to assess the appropriateness of the expected redemption rates against history of actual redemptions.

The fair value of More points is recognised once the performance obligation has been satisfied. The fair value is treated as a deferral from revenue, 
and is deferred until the rewards are redeemed by the customer in a future sale. At the point of issue, the customer has a material right to acquire 
additional goods and services (but at a future date).

Cost of sales
Cost of sales consists of all costs of the goods being sold to the point of sale, net of promotional funding and commercial income, and includes 
property, manufacturing, warehouse and transportation costs. Store depreciation, store overheads and store-based employee costs are also 
allocated to cost of sales.

Promotional funding
Promotional funding refers to investment in the customer offer by suppliers by way of promotion. The calculation of funding is mechanical and 
system generated, based on a funding level agreed in advance with the supplier. Funding is recognised as units are sold and invoiced in accordance 
with the specific supplier agreement. Funding is recorded effectively as a direct adjustment to the cost price of the product in the period. 
Funding is invoiced and collected through the year, shortly after the promotions have ended.

Commercial income
Commercial income is recognised as a deduction from cost of sales, based on the expected entitlement that has been earned up to the reporting date, 
for each relevant supplier contract. The Group only recognises commercial income where there is documented evidence of an agreement with 
an individual supplier and when associated performance conditions are met. The types of commercial income recognised by the Group, and the 
recognition policies are:

Type of commercial income

Description

Recognition

Marketing and 
advertising funding

Examples include income in respect of 
in-store and online marketing and point 
of sale, as well as funding for advertising.

Volume-based rebates

Income earned by achieving volume 
or spend targets set by the supplier for 
specific products over specific periods.

Income is recognised dependent on the terms of the specific supplier 
agreement in line with when performance obligations in the agreement 
are met. Income is invoiced once the performance conditions in the 
supplier agreement have been achieved.

Income is recognised through the year based on forecasts for expected 
sales or purchase volumes, informed by current performance, trends and 
the terms of the supplier agreement. Income is invoiced throughout the 
year in accordance with the specific supplier terms. In order to minimise 
any risk arising from estimation, supplier confirmations are also obtained 
to agree the final value to be recognised at year end.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

85

Strategic reportGovernanceFinancial statementsInvestor informationNotes to the Group financial statements continued
52 weeks ended 2 February 2020

1 Performance in the period continued
1.1 Accounting policies continued
Commercial income continued
Uncollected commercial income at the reporting date is classified within the financial statements as follows:

• Trade and other payables: A large proportion of the Group’s trading terms state that income due from suppliers is netted against amounts owing  
to that supplier. Any outstanding invoiced commercial income relating to these suppliers at the reporting date is included within trade payables. 
Any amounts received in advance of income being recognised are included in accruals and deferred income.

• Trade and other receivables: Where the trading terms described above do not exist, the Group classifies outstanding commercial income within 
trade receivables. Where commercial income is earned and not invoiced to the supplier at the reporting date, this is classified within accrued 
commercial income.

• Inventories: The carrying value of inventories is adjusted to reflect unearned elements of commercial income when it relates to inventory which  

has not yet been sold. This income is subsequently recognised in cost of sales when the product is sold.

In order to provide users of the financial statements with greater understanding in this area, additional income statement and statement of financial 
position disclosure is provided in notes 1.6, 5.2, 5.3 and 5.4 to the financial statements.

Other operating income
Other operating income primarily consists of income not directly related to in-store and online grocery retailing and wholesale supply. It mainly 
comprises rental income from investment properties, income generated from the recycling of packaging and certain commissions.

Profit/loss on disposal and exit of properties
Profit/loss from the disposal and exit of properties includes gains and losses on disposal of property assets and other costs incurred by the Group 
following a decision to dispose, close or no longer purchase properties. Where the Group disposes of a property, this disposal transaction is 
accounted for upon unconditional exchange of contracts. Gains and losses are determined by comparing sale proceeds with the asset’s carrying  
amount and are presented net of costs associated with disposal.

1.2 Revenue

Sale of goods in-store and online
Other sales
Total sales excluding fuel
Fuel
Total revenue

All revenue is derived from contracts with customers.

1.3 Segmental reporting
The Group’s principal activity is that of retailing, derived from the UK.

2020
£m
13,065
800
13,865
3,671
17,536

2019
£m
13,265
705
13,970
3,765
17,735

The Group is required to determine and present its operating segments based on the way in which financial information is organised and reported  
to the chief operating decision-maker (CODM). The CODM has been identified as the Executive Committee, as this makes the key operating decisions 
of the Group and is responsible for allocating resources and assessing performance.

Key internal reports received by the CODM, primarily the management accounts, focus on the performance of the Group as a whole. The operations  
of all elements of the business are driven by the retail sales environment and hence have fundamentally the same economic characteristics.  
All operational decisions made are focussed on the performance and growth of the retail outlets and the ability of the business to meet the supply 
demands of the stores.

The Group has considered the overriding core principles of IFRS 8 ‘Operating segments’ as well as its internal reporting framework, management  
and operating structure. In particular, the Group considered its retail outlets, the fuel sale operation, the manufacturing entities, online operations 
and wholesale supply. The Directors’ conclusion is that the Group has one operating segment, that of retailing.

Reconciliations of reportable segment revenues, profit or loss, assets and liabilities and other material items
Performance is measured by the CODM based on profit before tax and exceptionals as reported in the management accounts. Management believes 
that this adjusted profit measure is the most relevant in evaluating the results of the Group. This information and the reconciliation to the statutory 
position can be found in note 1.4. In addition, the management accounts present a Group statement of financial position containing assets  
and liabilities.

86

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

1 Performance in the period continued
1.4 Profit before exceptionals
‘Profit before exceptionals’ is defined as profit before exceptional items and net retirement benefit interest. Further detail on the definition  
of profit before tax and exceptionals, profit before exceptionals after tax and earnings per share before exceptionals is provided in the Glossary  
on pages 152 to 154.

The Directors consider that these adjusted profit and adjusted earnings per share measures referred to in the results provide useful information  
on ongoing trends and performance. The adjustments made to reported profit are to: exclude exceptional items, which are significant in size and/or 
nature; exclude net retirement benefit interest; and to apply a normalised tax rate of 23.1% (2019: 23.5%).

Profit before exceptionals and earnings per share before exceptionals measures are not recognised measures under EU-adopted IFRS and may not be 
directly comparable with adjusted measures used by other companies. The classification of items excluded from profit before exceptionals requires 
judgement including considering the nature, circumstances, scale and impact of a transaction. Reversals of previous exceptional items are assessed 
based on the same criteria.

Given the significance of the Group’s property portfolio and the quantum of impairment and property-related provisions recognised in the 
consolidated statement of financial position, movements in impairment and other property-related provisions would typically be included as 
exceptional items, as would significant impairments or impairment reversals of other non-current assets.

Despite being a recurring item, the Group has chosen to also exclude net retirement benefit interest from profit before exceptionals as it is not  
part of the operating activities of the Group, and its exclusion is consistent with the way it has historically been treated and with how the Directors  
assess the performance of the business.

Profit after tax
Add back: tax charge for the period2
Profit before tax
Adjustments for:

Impairment and provision for onerous contracts2
Profit/loss arising on disposal and exit of properties2
Store restructuring and closure costs2
Other exceptional items2
Costs associated with the repayment of borrowings2
Retirement benefit exceptional items2
Net retirement benefit interest (note 8.2)2

Profit before tax and exceptionals
Normalised tax charge at 23.1% (2019: 23.5%)2,3
Profit before exceptionals after tax 
Earnings per share before exceptionals (pence):

Basic (note 1.5.2)
Diluted (note 1.5.2)

2020
£m
348
87
435

(2)
(66)
51
9
–
–
(19)
408
(94)
314

13.18
13.03

2019 restated1
£m
233
70
303

10
–
–
42
33
26
(18)
396
(93)
303

12.85
12.57

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.
2  Adjustments marked 2 decrease post-tax adjusted earnings by £34m (2019: increase of £70m), as shown in the reconciliation of earnings disclosed in note 1.5.2.
3  Normalised tax is defined in the Glossary, see page 153 for details.

Impairment and provision for onerous contracts
Following the Group’s annual impairment and onerous contract review a net credit of £2m has been recognised. This includes a net impairment 
reversal of £15m (£123m impairment reversal offset by £108m impairment charge). The £108m impairment charge includes £59m in relation to property, 
plant and equipment, £23m in relation to right-of-use assets, £11m in relation to investment property and £15m in relation to intangible assets  
(see notes 3.3, 3.4, 3.6 and 3.2 respectively). The £123m impairment reversal includes £93m in relation to property, plant and equipment, £24m in relation  
to right-of-use assets and £6m in relation to investment property (see notes 3.3, 3.4 and 3.6 respectively). A net £2m charge has been recognised in 
relation to provisions for onerous contracts (see note 5.5). A £10m credit has been recognised following changes to estimates in respect of lease terms.  
In addition, there has been a charge in respect of amounts provided for onerous commitments and receivables in respect of contract payments  
of £21m.

Impairment and provision for onerous contracts in the 52 weeks ended 3 February 2019 totalled a net charge of £10m. This comprised of a net 
impairment reversal of £2m (£175m impairment reversal offset by £173m impairment charge), a net £11m charge relating to provisions for onerous 
contracts, a release of accruals for onerous commitments of £6m, and an increase in other property provisions of £7m.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

87

Strategic reportGovernanceFinancial statementsInvestor informationNotes to the Group financial statements continued
52 weeks ended 2 February 2020

1 Performance in the period continued
1.4 Profit before exceptionals continued
Profits/loss arising on disposal and exit of properties
Profits/loss arising on disposal and exit of properties, net of fees incurred, amounted to £66m (2019: £nil). Of this amount, £64m was realised following 
the sale of land and buildings in respect of the Camden store (see note 3.5).

Store restructuring and closure costs 
Store restructuring and closure costs recognised in the 52 weeks ended 2 February 2020 totalled £51m (2019: £nil). This includes £46m in respect of 
restructuring of store management teams (2019: £nil) and £5m of restructuring costs relating to the closure of four stores during the period (2019: £nil).

Other exceptional items
Other exceptional items include:

• a £6m charge, relating to one-off costs associated with improvements to the Group’s distribution network. These costs were incurred as part  

of a programme to increase network capacity and support the accelerated roll out of wholesale supply (2019: £12m); and

• a net charge of £3m relating to costs incurred in relation to legal cases in respect of historic events and costs associated with other restructuring 

activity (2019: £2m).

In the 52 weeks ended 3 February 2019, other exceptional items also included a £28m charge in relation to increased inventory provisioning as the 
Group continued to automate its ordering systems; leading to operational changes, additional information regarding stock levels, and a change  
in methodology for estimating inventory provisions.

Costs associated with the repayment of borrowings
The costs incurred in the 52 weeks ended 3 February 2019 comprised £30m relating to financing charges on redemption of financial instruments 
(primarily premiums) and £3m of fees and premiums written off on the repayment of bonds. There were no amounts relating to gains or losses 
reclassified to the income statement on termination of hedging arrangements, which had previously been recognised in reserves.

Retirement benefit exceptional items
In the 52 weeks ended 3 February 2019, the retirement benefit exceptional items included costs of £19m in relation to an exceptional curtailment 
charge following the closure of the Group’s Retirement Saver Plan to future accrual in September 2018. In addition, there was a charge of £7m  
in relation to the estimated cost of the equalisation of guaranteed minimum retirement benefits for men and women, following a ruling by the  
High Court in October 2018 (see note 8.2).

1.5 Earnings per share (EPS)
Basic EPS is calculated by dividing the earnings attributable to ordinary shareholders by the weighted average number of ordinary shares in issue 
during the period excluding shares held in trust. For diluted EPS, the weighted average number of ordinary shares in issue is adjusted to assume 
conversion of potentially dilutive ordinary shares.

The Company has two (2019: two) classes of instrument that are potentially dilutive: those share options granted to employees where the exercise 
price together with the future IFRS 2 charge of the option is less than the average market price of the Company’s ordinary shares during the period 
and contingently issuable shares under the Group’s Long Term Incentive Plans (LTIPs).

1.5.1 Basic and diluted EPS (unadjusted)
Reconciliations of the earnings and weighted average number of shares used in the calculations are set out below:

Unadjusted EPS
Basic EPS
Profit attributable to ordinary shareholders
Effect of dilutive instruments
Share options and LTIPs
Diluted EPS

Earnings
£m

Weighted average 
number of shares 
millions

347.9

–
347.9

2,382.5

26.3
2,408.8

2020

EPS
Pence

14.60

(0.16)
14.44

Earnings
£m

Weighted average 
number of shares 
millions

233.1

–
233.1

2,356.8

53.2
2,410.0

2019 restated1

EPS
Pence

9.89

(0.22)
9.67

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

88

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

 
 
 
 
 
 
1 Performance in the period continued
1.5 Earnings per share (EPS) continued
1.5.2 EPS before exceptionals
EPS before exceptionals is defined as earnings per share before exceptional items and net retirement benefit interest. Basic EPS is adjusted to more 
appropriately reflect ongoing business performance.

The reconciliation of the earnings used in the calculations of EPS before exceptionals is set out below:

EPS before exceptionals
Basic EPS before exceptionals
Profit attributable to ordinary shareholders
Adjustments to determine profit before 
exceptionals (note 1.4)

Effect of dilutive instruments
Share options and LTIPs
Diluted EPS before exceptionals

Earnings
£m

Weighted average 
number of shares 
millions

2020

EPS
Pence

Earnings
£m

Weighted average 
number of shares 
millions

2019 restated1

EPS
Pence

347.9

2,382.5

14.60

(34.0)
313.9

–
313.9

–
2,382.5

26.3
2,408.8

(1.42)
13.18

(0.15)
13.03

233.1

69.8
302.9

–
302.9

2,356.8

–
2,356.8

53.2
2,410.0

9.89

2.96
12.85

(0.28)
12.57

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

1.6 Operating profit

The following items have been included in arriving at operating profit:
Employee costs (note 1.7)
Depreciation and impairment:

Property, plant and equipment (note 3.3)
Right-of-use assets (note 3.4)
Investment property (note 3.6)
Net impairment reversal (notes 1.4, 3.3, 3.4 and 3.6)

Amortisation and impairment:
Intangible assets (note 3.2)
Net impairment charge (notes 1.4 and 3.2)

Other lease expenses:

Short-term leases longer than one month
Leases of low-value assets, excluding short-term
Variable lease payments
Value of inventories expensed

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

Commercial income
The amounts recognised as a deduction from cost of sales for the two types of commercial income are detailed as follows:

Marketing and advertising funding
Volume-based rebates
Total commercial income

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

2020
£m

2019 restated1
£m

1,845

1,900

371
60
3
(30)

91
15

5
2
–
13,608

2020
£m
78
113
191

348
58
2
(13)

93
11

7
2
1
13,772

2019
£m
51
135
186

89

Strategic reportGovernanceFinancial statementsInvestor information 
 
 
 
 
 
 
 
 
Notes to the Group financial statements continued
52 weeks ended 2 February 2020

1 Performance in the period continued
1.6 Operating profit continued
Auditor remuneration
During the period, PricewaterhouseCoopers LLP, the Group’s auditor, provided the following services:

Audit services
Fees payable to the Group’s auditor for the audit of the Group and the Company financial statements
Fees payable to the Group’s auditor for the audit of the Group’s subsidiaries pursuant to legislation
Non-audit services
Other services

2020
£m

0.8
0.3

0.1
1.2

The Board has a policy on the engagement of the external auditor to supply non-audit services, which is available in the Corporate governance 
compliance statement set out in the investor relations section of the Group’s website at www.morrisons-corporate.com.

1.7 Employees and Directors

Employee benefit expense for the Group during the period
Wages and salaries
Social security costs
Share-based payments
Retirement benefit costs

2020
£m

1,605
126
24
90
1,845

2019
£m

0.6
0.2

0.1
0.9

2019
£m

1,643
129
34
94
1,900

In the 52 weeks ended 2 February 2020, there was £49m of restructuring costs in addition to the employee benefit expenses shown in the table above 
(see note 1.4). This amount included £2m in the form of share-based payments.

Average monthly number of people, including Directors
Stores
Manufacturing
Distribution
Centre

2020
No.

81,092
9,373
5,763
2,391
98,619

2019
No.

86,552
8,799
6,004
2,275
103,630

Directors’ remuneration
A detailed analysis of Directors’ remuneration, including salaries, bonuses and long-term incentives, and the highest paid Director, is provided  
in the Single total figure of remuneration table in the audited section of the Directors’ remuneration report, which forms part of these financial 
statements (page 59). There are no Executive Directors (2019: none) who have retirement benefits accruing under any of the Group’s defined  
benefit retirement schemes.

Senior management remuneration
The table below shows the remuneration of senior managers. It excludes employees already included in the Directors’ remuneration report.  
Senior managers are considered to be key management personnel in accordance with the requirements of IAS 24 ‘Related party disclosures’,  
and in the context of gender disclosures required by the Companies Act 2006.

Senior managers
Wages and salaries
Social security costs
Share-based payments
Retirement benefit costs

2020
£m

19
4
8
1
32

2019
£m

17
4
12
1
34

90

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

 
1 Performance in the period continued
1.8 Dividends
Amounts recognised as distributed to equity holders in the period:

Final dividend for the period ended 3 February 2019 of 4.75p (2018: 4.43p)
Special final dividend for the period ended 3 February 2019 of 4.00p (2018: 4.00p)
Interim dividend for the period ended 2 February 2020 of 1.93p (2019: 1.85p)
Special interim dividend for the period ended 2 February 2020 of 2.00p (2019: 2.00p)

2020
£m
113
95
46
48
302

2019
£m
104
94
44
47
289

The Directors propose a final ordinary dividend in respect of the financial period ended 2 February 2020 of 4.84p per share which will absorb an 
estimated £116m of shareholders’ funds. Subject to approval at the Annual General Meeting (AGM), the final dividend will be paid on 29 June 2020  
to shareholders who are on the register of members on 22 May 2020.

The dividends paid and proposed during the year are from cumulative realised distributable reserves of the Company.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

91

Strategic reportGovernanceFinancial statementsInvestor information 
Notes to the Group financial statements continued
52 weeks ended 2 February 2020

2 Taxation
The Group takes a compliance-focussed approach to its tax affairs, and has a transparent relationship with the UK and overseas tax authorities  
and interacts with HMRC on a regular basis. The Group’s tax policy provides a governance framework with all related risks and stakeholder interests 
taken into consideration. The tax policy is approved by the Audit Committee, who also review updates on tax compliance and governance matters.

The Group’s approach to tax is to ensure compliance with the relevant laws of the territories in which the Group operates. The majority of the 
Group’s stores and sales are in the UK so the majority of the Group’s taxes are paid in the UK.

The Group operates a small number of branches and subsidiary companies outside of the UK based in the following overseas jurisdictions:

• The Netherlands: The Group has operations in the Netherlands as part of its produce supply chain. Local corporation taxes of £0.7m were paid 

during 2020 (2019: £1.6m);

• Hong Kong: Offices in Hong Kong were established in 2011 and source many of the Group’s non-food products. Local corporation taxes of £0.5m 

were paid during 2020 (2019: £0.4m); and

•  Isle of Man, Jersey and Guernsey: The Group’s insurance company was based in the Isle of Man for regulatory reasons but is no longer active. 

Companies based in Jersey and Guernsey hold UK property assets with a net book value of £53m as a result of historic acquisitions. All profits  
arising in these companies are subject to UK tax.

2.1 Accounting policies
Current tax
The current income tax charge is calculated on the basis of the tax laws in effect during the period and any adjustments to tax payable in respect of 
previous periods. Taxable profit differs from the reported profit for the period as it is adjusted both for items that will never be taxable or deductible, 
and temporary differences. Current tax is charged to profit or loss for the period, except when it relates to items charged or credited directly in other 
comprehensive income or equity, in which case the current tax is reflected in other comprehensive income or equity as appropriate.

Deferred tax
Deferred tax is recognised using the balance sheet method. Provision is made for temporary differences between the carrying amounts of assets and 
liabilities for financial reporting purposes and the amounts used for taxation purposes. No deferred tax is recognised for temporary differences that 
arise on the initial recognition of goodwill or the initial recognition of assets and liabilities that are not a business combination and that affects neither 
accounting nor taxable profits.

Deferred tax is calculated based on tax law that is enacted or substantively enacted at the reporting date and provided at rates expected to apply 
when the temporary differences reverse. Deferred tax is charged or credited to profit for the period except when it relates to items charged or 
credited directly to other comprehensive income or equity, in which case the deferred tax is reflected in other comprehensive income or equity  
as appropriate.

Deferred tax assets are recognised to the extent that it is probable that the asset can be utilised. Deferred tax assets are reviewed at each reporting 
date as judgement is required to estimate the probability of recovery. Deferred tax assets and liabilities are offset where amounts will be settled  
on a net basis as there is a legally enforceable right to offset.

Uncertain tax positions
Uncertain tax positions are assessed in line with IFRIC 23 ‘Uncertainty over income tax treatments’ which provides guidance on the determination  
of taxable profit and tax bases. The Group uses in-house tax specialists, professional advisers and relevant previous experience to assess tax risks.

The Group recognises a tax provision when it is considered probable that there will be a future outflow of funds to a tax authority. Provisions are 
measured based on the single most likely outcome for each item unless there is a range of possible outcomes for a particular item, where a weighted 
average measurement is more appropriate. Provisions are included in current liabilities.

92

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

2 Taxation continued
2.2 Taxation
2.2.1 Analysis of charge in the period

Current tax
UK corporation tax
Foreign tax
Adjustments in respect of prior periods

Deferred tax
Origination and reversal of timing differences
Adjustments in respect of prior periods

Tax charge for the period

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

2.2.2 Tax on items charged in other comprehensive income and equity

Remeasurements of defined benefit retirement schemes
Cash flow hedges
Share-based payments
Total tax on items included in other comprehensive income and equity (note 2.3)

2020
£m

2019 restated1
£m

60
3
(4)
59

22
6
28
87

2020
£m
38
(10)
2
30

79
4
7
90

(25)
5
(20)
70

2019
£m
17
1
–
18

2.2.3 Tax reconciliation
The reconciliation below shows how the tax charge of £87m (2019: £70m) has arisen on profit before taxation of £435m (2019: £303m).

The tax for the period is higher (2019: higher) than the standard rate of corporation tax in the UK of 19% (2019: 19%). The differences are explained below:

Profit before taxation
Profit before taxation at 19% (2019: 19%)
Effects of:
Recurring items:

Expenses not taxable/deductible for tax purposes
Disallowed depreciation on UK properties
Deferred tax on Safeway acquisition assets

Non-recurring items:

Profit on property transactions
Adjustments in respect of prior periods
Exceptional costs 

Tax charge for the period

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

2020
£m
435
83

(5)
24
(6)

(3)
2
(8)
87

2019 restated1
£m
303
58

(1)
18
(2)

(1)
12
(14)
70

93

Strategic reportGovernanceFinancial statementsInvestor information 
 
 
Notes to the Group financial statements continued
52 weeks ended 2 February 2020

2 Taxation continued
2.2 Taxation continued
2.2.3 Tax reconciliation continued
Factors affecting current and future tax charges
The effective tax rate for the year was 20.0% (2019: 23.1%). The normalised tax rate for the year (excluding the impact of property transactions,  
store restructuring and other adjustments) was 23.1% (2019: 23.5%).

The normalised tax rate was 4.1% above the UK statutory tax rate of 19%. The main factor increasing the normalised tax rate is disallowed depreciation  
on UK properties which reflects the Group’s strategy to maintain a predominantly freehold estate.

Legislation to reduce the standard rate of corporation tax to 17% from 1 April 2020 was included in Finance Act 2016 and was enacted in a previous period. 
Accordingly, deferred tax has been provided at 19% or 17% depending upon when the temporary difference is expected to reverse (2019: 19% or 17%).

The March 2020 Budget cancelled the planned reduction to 17% so the UK statutory tax rate will remain at 19% from 1 April 2020. The legislation  
was not enacted during the year so deferred tax has been provided using the 17% rate. If deferred tax was calculated using the 19% rate, the net 
deferred tax liability recognised at the reporting date would be increased from £472m to £527m.

2.3 Deferred tax liabilities

Deferred tax liability

2020
£m
472

2019 restated1
£m
414

IAS 12 ‘Income taxes’ permits the offsetting of balances within the same tax jurisdiction. All of the deferred tax assets are available for offset against 
deferred tax liabilities.

The movements in deferred tax liabilities/(assets) during the period are shown below:

Current period
At 4 February 2019 (restated)1
Charged to profit for the period
Charged/(credited) to other comprehensive income and equity
At 2 February 2020

Prior period
At 5 February 2018 (restated)1
Credited to profit for the period (restated)1
Charged to other comprehensive income and equity
At 3 February 2019

The analysis of deferred tax liabilities are as follows:

Deferred tax liability/(asset) to be settled within 12 months
Deferred tax liability to be settled after more than 12 months

Property,  
plant and  
equipment  
£m

Retirement benefit 
obligation  
£m

Other  
short-term  
temporary  
differences  
£m

349
3
–
352

355
(6)
–
349

117
4
38
159

101
(1)
17
117

(52)
21
(8)
(39)

(40)
(13)
1
(52)

2020
£m
12
460
472

Total  
£m

414
28
30
472

416
(20)
18
414

2019 restated1
£m
(3)
417
414

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

94

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

3 Operating assets
3.1 Accounting policies
Intangible assets
Goodwill
Goodwill arising on a business combination is not amortised, but is reviewed for impairment on an annual basis or more frequently if there are 
indicators that it may be impaired. Goodwill is allocated to cash generating units (CGUs) that will benefit from the synergies of the business 
combination for the purpose of impairment testing.

Other intangible assets (software development costs and licences)
Costs that are directly attributable to the creation of identifiable software, which meet the development asset recognition criteria, as stated in IAS 38 
‘Intangible assets’, are recognised as intangible assets.

Direct costs include consultancy costs, the employment costs of internal software developers, and borrowing costs. All other software development 
and maintenance costs are recognised as an expense as incurred. Software development assets are held at historic cost less accumulated 
amortisation and impairment, and are amortised over their estimated useful lives (three to ten years) on a straight line basis. Amortisation is charged 
in cost of sales.

Separately acquired pharmaceutical licences and software licences are recognised at historic cost less accumulated amortisation and impairment. 
Those acquired in a business combination are recognised at fair value at the acquisition date. Pharmaceutical licences and software licences are 
amortised over their useful lives (three to ten years) on a straight-line basis or over the life of the licence if different. Amortisation is charged in cost  
of sales.

Property, plant and equipment
Property, plant and equipment is stated at cost less accumulated depreciation and accumulated impairment losses. Costs include directly attributable 
costs such as borrowing costs and employment costs of those people directly working on the construction and installation of property, plant  
and equipment.

Depreciation is charged from when the asset is available to use. Depreciation rates used to write off cost less residual value on a straight line basis:

Freehold land
Freehold buildings
Leasehold property improvements
Plant, equipment, fixtures and vehicles
Assets under construction

0%
2.5%
2.5% or the lease term if shorter
10% to 33%
0%

Depreciation expense is primarily charged in cost of sales with an immaterial amount in administration expenses.

Right-of-use assets
Right-of-use assets are stated at cost less accumulated depreciation and accumulated impairment losses. Costs include the initial amount of the lease 
liability, any initial direct costs incurred, and an estimate of any applicable dilapidation costs. Also included are the costs of lease payments made,  
less any lease incentives received, at or before the commencement date.

Depreciation is charged from the commencement date which is when the underlying asset is made available for use. Depreciation rates used to write 
off cost on a straight line basis:

Leasehold land
Leasehold buildings
Leased plant, equipment, fixtures and vehicles

The lease term
2.5% or the lease term if shorter
10% to 33% or the lease term if shorter

Depreciation expense is primarily charged in cost of sales with an immaterial amount in administration expenses.

Subsequent to initial measurement, the right-of-use asset is also adjusted for certain remeasurements of the associated lease liability and provision 
for dilapidations, details of which are provided in note 6.1 and note 5.1 respectively.

Investment property
Property held to earn rental income is classified as investment property and is held at cost less accumulated depreciation and impairment.  
This includes leasehold properties which are held as right-of-use assets. The depreciation policy is consistent with that described for property above.

Non-current assets classified as held-for-sale
Non-current assets are classified as held-for-sale if their carrying amount is to be recovered principally through a sale transaction, rather than continuing 
use within the Group, and the sale is considered highly probable. The sale is expected to complete within one year from the date of classification and  
the assets are available for sale in their current condition. The classification of assets as non-current assets held-for-sale is re-assessed at the end of each 
reporting period. Non-current assets held-for-sale are stated at the lower of carrying amount and fair value less costs of disposal and are not depreciated.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

95

Strategic reportGovernanceFinancial statementsInvestor informationNotes to the Group financial statements continued
52 weeks ended 2 February 2020

3 Operating assets continued
3.1 Accounting policies continued
Impairment of non-financial assets
Intangible assets with indefinite lives, such as goodwill, and those in construction that are not yet being amortised, are tested for impairment annually. 
Group policy is to test non-financial assets annually for impairment or if events or changes in circumstances indicate that the carrying amount may 
not be recoverable.

Testing is performed at the level of a CGU in order to compare the CGU’s recoverable amount against its carrying value. An impaired CGU is written 
down to its recoverable amount, which is the higher of value in use or its fair value less costs to dispose. In assessing value in use, the estimated future 
cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money 
and the risks specific to the asset.

The Group considers that each of its stores is a CGU, which together form a grocery group of CGUs supported by corporate assets such as head 
office and vertically integrated suppliers.

Impairment losses are reversed if there is evidence of an increase in the recoverable amount of a previously impaired asset, but only to the extent 
that the recoverable amount does not exceed the carrying amount that would have been determined if no impairment loss had been recognised. 
Impairment losses relating to goodwill are not reversed. Any reversal of impairment losses is excluded from profit before exceptionals.

Trade and other receivables
Leases – Group is the lessor
Where the Group is a lessor, the Group classifies each lease at lease inception either as a finance lease or an operating lease. Leases in which 
substantially all the risks and rewards of ownership are retained by the Group are classified as operating leases; all other leases are classified as finance 
leases. Property leases are analysed into separate components for land and buildings and tested to establish whether the components are operating 
leases or finance leases. The risks and rewards of ownership considered for sub-leases are those granted by the underlying lessee agreement rather 
than the underlying assets.

Operating lease payments are recognised as income on a straight-line basis over the term of the lease.

At the commencement date of finance leases the Group recognises a receivable equal to the discounted contractual lease payments receivable  
and any residual value of the asset. The discount rate uses the interest rate implicit in the lease or, if that rate cannot be readily determined for a 
sub-lease, a rate based on the head-lease discount rate. Each lease payment is allocated between the capital repayment of the receivable and the 
finance income element. The finance income is recognised over the lease period so as to produce a constant periodic rate of interest on the 
remaining balance of the receivable for each period.

Other receivables
Other receivables that are financial assets are initially recognised at fair value and subsequently held at amortised cost. Provision for impairment  
of other receivables is based on expected credit losses (ECL) at each reporting date. Other receivables that are non-financial assets, such as deferred 
non-cash sale consideration, are recognised at fair value.

3.2 Goodwill and intangible assets

Current period
Cost
At 4 February 2019
Additions
Interest capitalised
Disposals
Fully written down assets
At 2 February 2020

Accumulated amortisation and impairment
At 4 February 2019
Amortisation charge for the period
Impairment
Disposals
Fully written down assets
At 2 February 2020
Net book amount at 2 February 2020

Goodwill
£m

Other intangibles
£m

10
–
–
–
–
10

–
–
–
–
–
–
10

741
82
2
(32)
(58)
735

347
91
15
(31)
(58)
364
371

Total
£m

751
82
2
(32)
(58)
745

347
91
15
(31)
(58)
364
381

96

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

3 Operating assets continued
3.2 Goodwill and intangible assets continued
Other intangibles include software development costs and licences. Within this asset class, there are assets under construction of £73m (2019: £30m).  
The net book amount of licences at 2 February 2020 was £15m (2019: £16m).

The Group has performed its annual assessment of its amortisation policies and asset lives and deemed them to be appropriate.

As in previous years, fully amortised assets are retained in the Group’s fixed asset register. In order to provide greater understanding of the Group’s 
annual amortisation charge, assets which have become fully amortised in the year have been removed from both cost and accumulated amortisation. 
Following the annual impairment review conducted by the Group, an impairment charge of £15m (2019: £11m) has been recognised in relation to 
intangible assets. This has been excluded from profit before exceptionals (see note 1.4).

Goodwill
The goodwill arose on the acquisition of Flower World Limited (£3m) and Farmers Boy (Deeside) Limited (£7m).

Impairment testing of goodwill
Goodwill of £10m is allocated to the grocery group of CGUs. This group of CGUs has been tested for impairment via the value in use calculation 
described in note 3.3. 

Software development costs
The cumulative interest capitalised in respect of software development costs included within other intangibles is £43m (2019: £42m). The cost of internal 
labour capitalised during the year is not material for separate disclosure.

Prior period
Cost
At 5 February 2018
Additions
Interest capitalised
Disposals
Fully written down assets
At 3 February 2019

Accumulated amortisation and impairment
At 5 February 2018
Amortisation charge for the period
Impairment
Disposals
Fully written down assets
At 3 February 2019
Net book amount at 3 February 2019

Goodwill
£m

Other intangibles
£m

10
–
–
–
–
10

–
–
–
–
–
–
10

714
79
1
(18)
(35)
741

296
93
11
(18)
(35)
347
394

Total
£m

724
79
1
(18)
(35)
751

296
93
11
(18)
(35)
347
404

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

97

Strategic reportGovernanceFinancial statementsInvestor information 
 
 
 
 
 
Notes to the Group financial statements continued
52 weeks ended 2 February 2020

3 Operating assets continued
3.3 Property, plant and equipment

Current period
Cost
At 4 February 2019 (restated1)
Additions
Transfers to assets classified as held-for-sale
Disposals
Fully written down assets
At 2 February 2020

Accumulated depreciation and impairment
At 4 February 2019 (restated1)
Depreciation charge for the period
Impairment
Impairment reversal
Transfers to assets classified as held-for-sale
Disposals
Fully written down assets
At 2 February 2020
Net book amount at 2 February 2020
Assets under construction included above

Freehold  
land  
£m

Freehold  
buildings  
£m

Leasehold  
property  
improvements  
£m

Plant,  
equipment,  
fixtures and vehicles  
£m

3,846
2
(2)
(5)
–
3,841

479
–
11
(50)
–
(1)
–
439
3,402
3

4,153
56
(4)
(1)
(12)
4,192

1,769
107
9
(32)
(3)
–
(12)
1,838
2,354
6

629
17
–
(8)
(2)
636

378
16
8
(7)
–
(8)
(2)
385
251
–

1,947
323
–
(28)
(123)
2,119

855
248
31
(4)
–
(28)
(123)
979
1,140
19

Total 
£m

10,575
398
(6)
(42)
(137)
10,788

3,481
371
59
(93)
(3)
(37)
(137)
3,641
7,147
28

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

The Group has performed its annual assessment of its depreciation policies and asset lives and deemed them to be appropriate. There have been no 
changes made to asset category lives during the year.

As in previous years, fully depreciated assets are retained in the Group’s fixed asset register. In order to provide greater understanding of the Group’s 
annual depreciation charge, assets which have been fully depreciated in the year have been removed from both cost and accumulated depreciation.

The cost of financing property developments prior to their opening date has been included in the cost of the asset. The cumulative amount of 
interest capitalised in the total cost above amounts to £199m (2019: £199m).

Impairment 
The Group considers that each store is a separate CGU and therefore considers every store for an indication of impairment annually. The Group 
calculates each store’s recoverable amount and compares this amount to its book value. The recoverable amount is determined as the higher of 
‘value in use’ and ‘fair value less costs of disposal’. If the recoverable amount is less than the book value, an impairment charge is recognised based on 
the following methodology:

‘Value in use’ is calculated by projecting individual store pre-tax cash flows over the life of the store, based on forecasting assumptions. The methodology 
used for calculating future cash flows is to:

• use the actual cash flows for each store in the current year;
• allocate a proportion of the Group’s central costs to each store on an appropriate basis;
• project store cash flows over the next three years by applying forecast sales and cost growth assumptions;
• project cash flows beyond year three, for the life of each store by applying a long-term growth rate;
• discount the cash flows using a pre-tax rate of 9.0% (2019: 9.0%). The Group takes into account a number of factors when assessing the discount 
rate, including the Group’s WACC and other wider market factors. The Group has evaluated its discount rate following application of IFRS 16 and 
has concluded that the discount rate applied is appropriate. The Group will continue to assess this as market practice as this area develops; and
• consideration is given to any significant one-off factors impacting the stores during the current year and any strategic or market factors which 

may impact future store performance.

98

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

 
 
 
 
 
 
 
 
 
3 Operating assets continued
3.3 Property, plant and equipment continued
‘Fair value less costs of disposal’ is estimated by the Directors based on their knowledge of individual stores, the markets they serve and likely demand 
from grocers or other retailers. This assessment takes into account the continued low demand from major grocery retailers for supermarket space, 
when assessing rent and yield assumptions on a store by store basis. In certain years, the Directors also obtain store level valuations prepared by 
independent valuers to aid this assessment. When assessing the assumptions at individual store level the Directors take into account the following 
factors:

• whether a major grocery operator might buy the store, taking into consideration whether they are already located near the store, and whether 

the store size is appropriate for their business model, and then if not;

• assessing whether a smaller store operator might buy the store, in which case the value has been updated to reflect the Directors’ assessment 

of the yield which would be achievable if such an operator acquired the store, and then if not; and

• assessing whether a non-food operator might buy the store, in which case the value has been updated to reflect the Directors’ assessment 

of the yield which would be achievable if such an operator acquired the store.

Having applied the above methodology and assumptions, the Group has recognised a net impairment reversal of £34m (£93m impairment 
reversal offset by £59m impairment charge) during the year in respect of property, plant and equipment (2019: net £63m impairment reversal; 
£155m impairment reversal offset by £92m impairment charge). This movement reflects fluctuations from store level trading performance 
and local market conditions.

At 2 February 2020, the assumptions to which the value in use calculation is most sensitive are the discount and growth rates. The Group has 
estimated a reasonably possible change of +/- 1% in either would result in a change in impairment of c.£60m.

Prior period (restated1)
Cost
At 5 February 2018
Acquisition of business
Additions
Reclassifications
Transfers to right-of-use assets
Transfers from investment property
Transfers to assets classified as held-for-sale
Disposals
Fully written down assets
At 3 February 2019

Accumulated depreciation and impairment
At 5 February 2018
Depreciation charge for the period
Impairment
Impairment reversal
Reclassifications
Transfers to right-of-use assets
Transfers to assets classified as held-for-sale
Disposals
Fully written down assets
At 3 February 2019
Net book amount at 3 February 2019
Assets under construction included above

Freehold
land
£m

Freehold
buildings
£m

Leasehold
property
improvements
£m

Plant,
equipment,
fixtures and vehicles
£m

3,898
–
3
(2)
(13)
6
(28)
(18)
–
3,846

572
–
15
(85)
–
(13)
(2)
(8)
–
479
3,367
2

4,189
4
7
–
–
–
(26)
(13)
(8)
4,153

1,737
102
13
(55)
–
–
(11)
(9)
(8)
1,769
2,384
1

625
–
12
7
–
–
–
(3)
(12)
629

381
15
6
(10)
1
–
–
(3)
(12)
378
251
0

1,736
1
375
(5)
–
–
–
(44)
(116)
1,947

731
231
58
(5)
(1)
–
–
(43)
(116)
855
1,092
4

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Total
£m

10,448
5
397
–
(13)
6
(54)
(78)
(136)
10,575

3,421
348
92
(155)
–
(13)
(13)
(63)
(136)
3,481
7,094
7

99

Strategic reportGovernanceFinancial statementsInvestor information 
 
 
 
 
 
 
 
 
 
Notes to the Group financial statements continued
52 weeks ended 2 February 2020

3 Operating assets continued
3.4 Right-of-use assets

Current period
Cost
At 4 February 2019 (restated1)
Additions
Transfers from investment property
Disposals
Fully written down assets
At 2 February 2020

Accumulated depreciation and impairment
At 4 February 2019 (restated1)
Depreciation charge for the period
Impairment
Impairment reversal
Transfers from investment property
Disposals
Fully written down assets
At 2 February 2020
Net book amount at 2 February 2020

Leasehold land
and buildings
£m

Leased plant,
equipment,
fixtures and vehicles
£m

1,739
39
14
(17)
(6)
1,769

844
44
23
(24)
14
(14)
(6)
881
888

78
36
–
(5)
(12)
97

44
16
–
–
–
(5)
(12)
43
54

Total
£m

1,817
75
14
(22)
(18)
1,866

888
60
23
(24)
14
(19)
(18)
924
942

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

The Group has performed its annual assessment of its depreciation policies and asset lives and deemed them to be appropriate. There have been 
no changes made to asset category lives during the year.

Fully depreciated assets are retained in the Group’s fixed asset register. In order to provide greater understanding of the Group’s annual depreciation 
charge, assets which have been fully depreciated in the year have been removed from both cost and accumulated depreciation.

Impairment
Having applied the same methodology and key assumptions as for property, plant and equipment as set out in note 3.3, the Group has recognised 
a net impairment reversal of £1m (£24m impairment reversal offset by £23m impairment charge) during the year in respect of right-of-use assets 
(2019: net £49m impairment; £69m impairment charge offset by £20m reversal of impairment). This movement reflects fluctuations from store 
level trading performance and local market conditions.

At 2 February 2020, the assumptions to which the value in use calculation is most sensitive are the discount and growth rates. The Group has 
estimated a reasonably possible change of +/- 1% in either would result in a change in impairment of c.£15m.

100

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

3 Operating assets continued
3.4 Right-of-use assets continued

Prior period (restated1)
Cost
At 5 February 2018
Additions
Transfers from property, plant and equipment
Disposals
Fully written down assets
At 3 February 2019

Accumulated depreciation and impairment
At 5 February 2018
Depreciation charge for the period
Impairment
Impairment reversal
Transfers from property, plant and equipment
Disposals
Fully written down assets
At 3 February 2019
Net book amount at 3 February 2019

Leasehold land
and buildings
£m

Leased plant,
equipment,
fixtures and vehicles
£m

1,694
39
13
(2)
(5)
1,739

757
44
57
(20)
13
(2)
(5)
844
895

56
27
–
–
(5)
78

23
14
12
–
–
–
(5)
44
34

2020
£m
39
3
(39)
3

Total
£m

1,750
66
13
(2)
(10)
1,817

780
58
69
(20)
13
(2)
(10)
888
929

2019
£m
4
41
(6)
39

 1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

3.5 Assets classified as held-for-sale

At start of period
Transfers from property, plant and equipment at net book value
Disposals
At end of period

On 13 December 2019, the Group disposed of £38m of assets previously classified as held-for-sale in relation to its Camden site. The consideration 
includes £85m in cash (£25m received in the period, with a further £20m due in 2020 and the remaining £40m due in 2025) together with £34m in 
non-cash consideration due by 2024 (representing the undiscounted value of the future lease of a new store on part of the same site). The total 
consideration has been discounted, resulting in a profit on disposal of £64m after disposal costs in the 52 week period ended 2 February 2020. 
Consideration receivable as at the period end is included within both current and non-current trade and other receivables, on a discounted basis.

Assets with a cost of £6m and accumulated depreciation of £3m were transferred from property, plant and equipment to assets classified as 
held-for-sale in the 52 weeks ended 2 February 2020 (2019: £54m and £13m respectively).

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

101

Strategic reportGovernanceFinancial statementsInvestor informationNotes to the Group financial statements continued
52 weeks ended 2 February 2020

3 Operating assets continued
3.6 Investment property

Current period
Cost
At 4 February 2019 (restated1)
Additions
Transfers to right-of-use assets
Disposals
Fully written down assets
At 2 February 2020

Accumulated depreciation and impairment
At 4 February 2019 (restated1)
Depreciation charge for the period
Impairment
Impairment reversal
Transfers to right-of-use assets
Disposals
Fully written down assets
At 2 February 2020
Net book amount at end of period

Freehold
£m

Leasehold
£m

45
–
–
(2)
–
43

19
1
4
(3)
–
(1)
–
20
23

172
7
(14)
(2)
(2)
161

138
2
7
(3)
(14)
(2)
(2)
126
35

Total
£m

217
7
(14)
(4)
(2)
204

157
3
11
(6)
(14)
(3)
(2)
146
58

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

Included in other operating income is £15m (2019: £12m) of rental income generated from investment properties. At the end of the period the fair value 
of freehold investment properties was £37m (2019: £44m), with leasehold investment properties supported by their value in use. Freehold investment 
properties are valued by independent surveyors on a vacant possession basis using observable inputs (fair value hierarchy level 2).

Prior period (restated1)
Cost
At 5 February 2018
Additions
Transfers to property, plant and equipment
Disposals
At 3 February 2019

Accumulated depreciation and impairment
At 5 February 2018
Depreciation charge for the period
Impairment
Disposals
At 3 February 2019
Net book amount at end of period

Freehold
£m

Leasehold
£m

52
–
(6)
(1)
45

19
–
–
–
19
26

191
1
–
(20)
172

155
2
1
(20)
138
34

Total
£m

243
1
(6)
(21)
217

174
2
1
(20)
157
60

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

102

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

3 Operating assets continued
3.7 Trade and other receivables – non-current

Finance leases – Group is lessor 
Other receivables

2020
£m
8
63
71

2019 restated1
£m
8
–
8

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

The Group is the lessor on a number of property leases – many of which contain rent review terms that require rents to be re-assessed on a 
periodic basis. The rent re-assessments are normally based on changes in market rents or capped increases in measures of inflation.

Finance leases
The table below summarises the maturity profile of undiscounted finance lease payments due to the Group.

Less than one year
After one year but not more than five years
More than five years
Total undiscounted lease payments
Unearned finance income
Net investment in the lease

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

Finance lease income of £1m (2019: £1m) has been recognised in the 52 weeks ended 2 February 2020.

Operating leases
The table below summarises the maturity profile of undiscounted minimum operating lease payments due to the Group.

Less than one year
One to two years
Two to three years
Three to four years
Four to five years
More than five years
Total undiscounted lease payments receivable

2020
£m
1
4
7
12
(4)
8

2020
£m
10
9
6
5
4
17
51

2019 restated1
£m
1
4
8
13
(5)
8

2019 restated1
£m
12
10
9
5
4
21
61

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

Operating lease income of £15m (2019: £12m) has been recognised in the 52 weeks ended 2 February 2020. This includes £1m (2019: £1m) relating 
to variable lease payments that do not depend on an index or rate.

Other receivables
Other receivables comprise deferred consideration due after more than one year in relation to the disposal of the Camden site (see note 3.5). 
The amount includes £33m of deferred cash consideration on a discounted basis and £30m representing the fair value of a future lease of a newly 
constructed supermarket and convenience store on part of the site.

As at 2 February 2020, none of the other receivables were past due and have not been impaired. The carrying value of the deferred cash 
consideration approximates to its fair value. The fair value of the future lease is based on the net present value of observable market rentals 
for similar developments in the surrounding locality (fair value hierarchy level 2).

3.8 Capital commitments

Contracts placed for future capital expenditure not provided in the financial statements 
(property, plant and equipment, right-of-use assets and intangible assets)
Contracts placed for future leases not provided in the financial statements

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

2020
£m

37
34

2019
£m

36
–

103

Strategic reportGovernanceFinancial statementsInvestor informationNotes to the Group financial statements continued
52 weeks ended 2 February 2020

4 Interests in other entities
4.1 Accounting policies
Joint ventures
The Group applies IFRS 11 ‘Joint Arrangements’ to all joint arrangements. Under IFRS 11, investments in joint arrangements are classified as either 
joint operations or joint ventures depending on the contractual rights and obligations of each investor. The Group has assessed the nature of 
its joint arrangements and determined them to be joint ventures. Joint ventures are accounted for under the equity method and are initially 
recognised at cost.

The consolidated financial statements include the Group’s share of the profit or loss and other comprehensive income of the equity accounted 
investees, from the date that joint control commences until the date that joint control ceases.

Business combinations
The acquisition method is used to account for business combinations. Consideration is the fair value of the assets transferred, the liabilities incurred 
and the equity interests issued by the Group, including the fair value of any contingent consideration arrangement. Acquisition-related costs are 
expensed as incurred. Identifiable assets acquired, and liabilities and contingent liabilities assumed, are measured initially at their fair values at the 
acquisition date. On an acquisition by acquisition basis, the Group recognises any non-controlling interest in the acquiree either at fair value or 
at the non-controlling interest’s proportionate share of the acquiree’s net assets.

Goodwill is the excess of consideration transferred, plus any non-controlling interest and the fair value of any previous equity interest in the acquiree, 
over the fair value of the identifiable net assets acquired. In the event that this excess is negative the difference is recognised directly in profit for 
the period.

Disposal of subsidiaries
When the Group ceases to have control over a subsidiary, any retained interest in the entity is remeasured to its fair value at the date when control 
is lost, with the change in carrying amount recognised in profit or loss. The fair value is the initial carrying amount for the purposes of subsequently 
accounting for the retained interest as an associate, joint venture or financial asset. In addition, any amounts previously recognised in other comprehensive 
income in respect of that entity are accounted for as if the Group had directly disposed of the related assets or liabilities. This may mean that 
amounts previously recognised in other comprehensive income are reclassified to profit or loss.

4.2 Investment in joint venture
The Group and Ocado Group plc are sole investors in a company (MHE JVCo Limited), which owns the plant and equipment at the Dordon customer 
fulfilment centre. The Group has a 51.1% interest in MHE JVCo Limited (2019: 51.1%). Decisions regarding MHE JVCo Limited require the unanimous 
consent of both parties. The Directors have considered the requirements of IFRS 11 and determined that the Group continues to jointly control 
MHE JVCo Limited.

MHE JVCo Limited
Non-current assets
Current assets
Current liabilities
Net assets
Group’s share of net assets
Profit
Group’s share of profit

2020
£m
55
22
(1)
76
39
2
1

2019
£m
71
22
(1)
92
47
2
1

4.3 Business combinations
There were no new business combinations in the 52 weeks ended 2 February 2020. During the period, the Group paid £1m deferred consideration 
relating to the prior year acquisition of Chippindale Foods Limited. This was part of the total consideration of £5m.

During the 52 weeks ended 3 February 2019, the Group acquired 100% of the ordinary share capital of Chippindale Foods Limited, a leading supplier 
of free range eggs. Total consideration was £5m net of amounts due from the Group. The fair value of net assets acquired was £5m, including property, 
plant and equipment and net current assets. Goodwill recognised in the transaction was negligible.

104

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

5 Working capital and provisions
5.1 Accounting policies
Inventories
Inventories represent goods for resale and is measured at the lower of cost and net realisable value. Net realisable value is the estimated selling price 
in the ordinary course of business, less the estimated costs necessary to make the sale. Cost is calculated on a weighted average basis and comprises 
purchase price, and other directly attributable costs, including import duties and other non-recoverable taxes, reduced by promotional funding and 
commercial income and a provision for estimated inventory losses relating to shrinkage and obsolescence. Losses relating to shrinkage in stores are 
based on historical losses, verified by physical inventory counts conducted by an independent third party. Provision is made for obsolete and slow 
moving items.

Trade and other receivables
Trade and other receivables are initially recognised at fair value, which is generally equal to face value, and subsequently held at amortised cost. 
Provision for impairment of trade receivables is recognised based on lifetime expected credit losses at each reporting date, with the charge being 
included in administrative expenses.

Cash and cash equivalents
Cash and cash equivalents for cash flow purposes includes cash-in-hand, cash-at-bank, bank overdrafts and deposits readily convertible to known 
amounts of cash. In the statement of financial position, bank overdrafts that do not have right of offset are presented within current liabilities.

Cash and cash equivalents includes debit and credit card payments made by customers, which clear the bank shortly after the sale takes place.

Cash held by the Group’s captive insurer, Farock Insurance Company Limited, is not available for use by the rest of the Group as it is restricted for 
use against the specific liability of the captive. As the funds are available on demand, they meet the definition of cash in IAS 7 ‘Cash flow statements’.

Trade and other payables
Trade and other payables are initially recognised at fair value, which is generally equal to face value of the invoices received, and subsequently held 
at amortised cost. Trade payables are presented net of commercial income due when the Group’s trading terms state that income from suppliers 
will be netted against amounts owing to that supplier.

Supply chain financing
The Group offers suppliers the option to access supply chain financing through certain third party providers. These facilities allow suppliers to receive 
payments earlier than the contractual payment terms. The Group does not receive any fees or rebates from the providers where the suppliers choose 
to utilise these facilities. Payment terms continue to be agreed directly between the Group and suppliers, and is independent of supply chain 
financing being available.

The Group makes an assessment of its supply chain finance arrangements to determine if the associated balance is appropriately presented as trade 
payables or as borrowings. This assessment considers factors such as the commercial purpose of the facility, the nature and specific terms of the 
arrangements and the credit terms in place with the banks and suppliers. Based on this assessment, the Group has determined that it is appropriate 
to present amounts outstanding through the supply chain financing arrangement as trade payables.

Provisions
Provisions are created where the Group has a present obligation as a result of a past event, where it is probable that it will result in an outflow of 
economic benefits to settle the obligation, and where it can be reliably measured. For petrol filling station decommissioning costs this is when the 
filling station is first constructed and for dilapidations on leased buildings, when a requirement for repairs or reinstatement is identified. Provisions 
for onerous contracts are recognised when the Group believes that the unavoidable costs of meeting the obligations exceed the economic benefits 
expected to be received under the contract. The Group assesses the appropriateness of each of these provisions each year. The amounts provided 
are based on the Group’s best estimate of the least net cost of exit. Where material, these estimated outflows are discounted to net present value 
using a pre-tax rate that reflects current market assumptions. The unwinding of this discount is recognised as a financing cost in the income statement.

Contingent liabilities
Contingent liabilities are possible obligations whose existence will be confirmed only on the occurrence or non-occurrence of uncertain future 
events outside the Group’s control, or present obligations that are not recognised because it is not probable that an outflow of economic benefits 
will be required to settle the obligation or the amount cannot be measured reliably. The Group does not recognise contingent liabilities but does 
disclose any such balances (see note 10.2). The disclosure includes an estimate of their potential financial effect and any uncertainties relating to 
the amount or timing of any outflow, unless the possibility of settlement is remote or the Group cannot measure reliably.

5.2 Inventories

Finished goods

Unearned elements of commercial income are deducted from finished goods as the inventory has not been sold. 

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

2020
£m
660

2019
£m
713

105

Strategic reportGovernanceFinancial statementsInvestor information5 Working capital and provisions continued
5.3 Trade and other receivables

Commercial income trade receivables
Accrued commercial income
Other trade receivables
Less: provision for impairment of trade receivables
Trade receivables
Prepayments and accrued income
Other receivables

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

The carrying amounts of trade and other receivables approximates to their fair value at 2 February 2020 and 3 February 2019.

Current period
Expected credit loss rate
Gross carrying amount – trade receivables
Provision for impairment of trade receivables

Prior period
Expected credit loss rate
Gross carrying amount – trade receivables
Provision for impairment of trade receivables

Current
%/£m
0%
191
–

Current
%/£m
0%
192
–

1 to 30 days
past due
%/£m
6%
15
(1)

1 to 30 days
past due
%/£m
6%
2
(0)

31 to 60 days
past due
%/£m
22%
2
(1)

31 to 60 days
past due
%/£m
25%
1
(0)

61 to 90 days
past due
%/£m
51%
1
(1)

61 to 90 days 
past due
%/£m
41%
1
(1)

2020
£m
7
28
175
(4)
206
116
31
353

91 days plus
past due
%/£m
100%
1
(1)

91 days plus
past due
%/£m
100%
3
(3)

2019 restated1
£m
4
28
167
(4)
195
132
17
344

Total
£m

210
(4)

Total
£m

199
(4)

As at 2 February 2020 and 3 February 2019, trade receivables that were neither past due nor impaired, related to a number of debtors for whom 
there is no recent history of default. The other classes of receivables do not contain impaired assets.

As at 15 March 2020, £6m of the £7m commercial income trade receivables balance had been settled and £20m of the £28m accrued commercial 
income balance had been invoiced and settled.

5.4 Trade and other payables

Trade payables
Less: commercial income due, offset against amounts owed

Other taxes and social security payable
Other payables
Accruals and deferred income

2020
£m
2,467
(21)
2,446
131
58
416
3,051

2019 restated1
£m
2,449
(27)
2,422
113
109
426
3,070

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

Included within accruals and deferred income is £1m (2019: £1m) in respect of deferred commercial income. Amounts accrued in relation to store 
restructuring activity are included within accruals and deferred income at 2 February 2020.

As at 15 March 2020, £17m of the £21m commercial income due above had been offset against payments made.

106

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Notes to the Group financial statements continued52 weeks ended 2 February 20205 Working capital and provisions continued
5.5 Provisions

At 4 February 2019 (restated1)
Charged to profit for the period
Utilised during the period
Released during the period
Unwinding of discount
At 2 February 2020

Onerous  
contracts
£m
74
16
(30)
(14)
2
48

Other  
provisions
£m
22
9
(3)
–
–
28

Total
£m
96
25
(33)
(14)
2
76

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

Included with the above balance at 2 February 2020 is £16m (2019: £33m) relating to a balance due within one year. The provision is revised regularly in 
response to market conditions. During the period, a net £2m charge (£16m charge offset by £14m release) has been recognised in respect of onerous 
contract provisions due to changes in circumstances or performance relating to certain contracts.

Other provisions include a petrol filling station decommissioning reserve for the cost of decommissioning petrol tanks, a provision for costs relating 
to recent store closures and provisions for dilapidations on certain leased buildings, for the cost of restoring assets to their required condition.

5.6 Cash generated from operations

Profit for the period
Net finance costs
Taxation charge
Share of profit of joint venture (net of tax)
Operating profit
Adjustments for:

Depreciation and amortisation
Impairment
Impairment reversal
Profit/loss arising on disposal and exit of properties
Gain arising on reduction of lease terms
Defined benefit scheme contributions paid less operating expenses
Share-based payments charge
Decrease/(Increase) in inventories2
Increase in Trade and other receivables2
Increase in Trade and other payables2
Decrease in provisions2

Cash generated from operations

2020
£m
348
87
87
(1)
521

525
108
(123)
(66)
(10)
(5)
26
53 
(14)
29
(27)
1,017

2019 restated1
£m
233
130
70
(1)
432

501
173
(175)
–
–
21
34
(27)
(89)
114
(7)
977

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

Total working capital inflow (the sum of items marked 2 in the table) is £41m in the year (2019: £9m outflow). This includes £2m (2019: £12m) as a result of 
the current year charges in respect of onerous contracts and accruals of onerous commitments and £63m of non-cash exceptional charges (2019: £nil), 
net of £41m (2019: £6m) of onerous payments and other non-operating payments of £1m (2019: £5m). When adjusted to exclude these items, the 
operating working capital inflow is £18m (2019: £10m outflow).

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

107

Strategic reportGovernanceFinancial statementsInvestor information6 Capital and borrowings
6.1 Accounting policies
Borrowings
Interest-bearing loans and overdrafts are initially recorded at fair value, net of attributable transaction costs and fees. Subsequent to initial 
recognition they are measured at amortised cost, with any difference between the redemption value and the initial carrying amount is recognised 
in profit for the period over the period of the borrowings on an effective interest rate basis.

Borrowing costs
All borrowing costs are recognised in the Group’s profit for the period on an effective interest rate basis except for interest costs that are directly 
attributable to the construction of buildings and other qualifying assets, which are capitalised and included within the initial cost of the asset. 
Capitalisation commences when both expenditure on the asset and borrowing costs are being incurred, and necessary activities to prepare the 
asset for use are in progress. In the case of new stores, this is generally once planning permission has been obtained. Capitalisation ceases when 
the asset is ready for use. Interest is capitalised at the effective rate incurred on borrowings before taxation of 5% (2019: 5%). Capitalised interest 
is included within interest paid in cash flow from operating activities.

Lease liabilities
For leases where the Group is a lessee, the Group recognises a right-of-use asset and a lease liability at the commencement date of the lease. 
Lease liabilities are initially measured at the present value of the lease payments due during the lease term but that are not paid at the 
commencement date, discounted using the interest rate implicit in the lease or, if that rate cannot be readily determined, the lessee’s incremental 
borrowing rate. 

Lease payments included in the measurement of the lease liability comprise fixed payments and applicable variable lease payments (which depend 
on an index or a rate). The exercise price of purchase options are also included if reasonably certain to exercise the option.

The lease term includes periods covered by extension and break options if the Group is reasonably certain to extend the lease or to not exercise 
the break.

The incremental borrowing rates are determined through a build up approach, starting with a risk-free rate specific to the term and economic 
environment of the lease, adjusted for both the credit risk of the lessee and other characteristics of the lease (for example the quality of the 
underlying assets). The inputs used to determine the rates are regularly re-assessed, based on historical experience and other factors which 
the Directors believe to be reasonable.

Each lease payment is allocated between the capital repayment of the liability and the finance cost element. The finance cost is charged to the 
consolidated income statement over the lease term so as to produce a constant periodic rate of interest on the remaining balance of the liability 
for each period.

Lease liabilities are remeasured when there is a change in future lease payments arising from a change in an index, rate or a lease modification. 
When purchase, extension or break options are exercised, (or not exercised) in a way inconsistent with the prior assessments of those options, 
or if those assessments are changed, then lease liabilities will also be remeasured. The likelihood of options being exercised will only be re-assessed 
on the occurrence of a significant event or change in circumstance within the control of the Group (for example when a final decision to close 
or vacate a site is made).

The Group has elected to use the recognition exemptions for lease contracts that, at the commencement date, have a lease term of 12 months or 
less and do not contain a purchase option (‘short-term leases’), and lease contracts for which the underlying asset is of low value (‘low-value assets’). 
Lease payments on short-term leases and leases of low-value assets are recognised as an expense in the consolidated income statement on a 
straight-line basis over the lease term.

Share capital
Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares or options are shown in equity as 
a deduction, net of tax, from the proceeds. Where any Group company purchases the Company’s equity share capital, the consideration paid, 
including directly attributable incremental costs, is deducted from retained earnings until the shares are cancelled. On cancellation, the nominal 
value of the shares is deducted from share capital and the amount is transferred to the capital redemption reserve.

Own shares held
The Group has employee trusts for the granting of Group shares to executives and members of the employee share plans. Shares in the Group 
held by the employee share trusts are presented in the statement of financial position as a deduction from retained earnings. The shares are 
deducted for the purpose of calculating the Group’s earnings per share.

Net debt
Net debt is cash and cash equivalents, long-term cash on deposit, bank and other current loans, bonds, lease liabilities and derivative financial 
instruments (stated at current fair value).

108

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Notes to the Group financial statements continued52 weeks ended 2 February 20206 Capital and borrowings continued
6.2 Finance costs and income

Interest payable on short-term loans and bank overdrafts
Interest payable on bonds
Interest on lease liabilities
Interest capitalised
Total interest payable
Provisions: unwinding of discount (note 5.5)
Other finance costs
Finance costs before exceptionals2
Costs associated with the repayment of borrowings (note 1.4)
Finance costs
Bank interest and other finance income
Finance lease income
Finance income before exceptionals2
Net retirement benefit interest (notes 1.4 and 8.2)
Finance income 
Net finance costs

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.
2  Net finance costs before exceptionals marked 2 amount to £106m (2019: £115m).

6.3 Borrowings
The Group had the following current borrowings and other financial liabilities measured at amortised cost:

Current
€282m euro bond 2.25% June 2020
Other short-term borrowings

The Group had the following non-current borrowings and other financial liabilities measured at amortised cost:

Non-current
€282m euro bond 2.25% June 2020
£250m sterling bonds 4.625% December 2023
£250m sterling bonds 3.50% July 2026
£250m sterling bonds 4.75% July 2029
£350m sterling bonds 2.50% October 2031
Revolving credit facility

2020
£m
(4)
(43)
(63)
2
(108)
(2)
(1)
(111)
–
(111)
4
1
5
19
24
(87)

2020
£m

237
–
237

2020
£m

–
249
269
245
347
(2)
1,108

2019 restated1
£m
(3)
(48)
(66)
1
(116)
(3)
(1)
(120)
(33)
(153)
4
1
5
18
23
(130)

2019
£m

–
178
178

2019
£m

247
249
272
245
–
97
1,110

On 24 September 2019 the Group issued a £350m sterling bond at a fixed interest rate of 2.50% expiring October 2031. This was issued under the 
Group’s £3bn Euro Medium Term Note Programme.

Borrowing facilities
In addition to the bonds detailed in the table above, the Group has the following borrowing facilities.

The Group has a syndicated committed revolving credit facility of £1.35bn. During the 52 weeks ended 2 February 2020, the Group extended this 
facility by a further year, resetting its five-year term and resulting in a maturity date of June 2024. The revolving credit facility incurs commitment fees 
and interest charges at a spread above LIBOR. The Group had £1.35bn of undrawn committed headroom available on this facility as at 2 February 2020.

In addition the Group has £100m 364 day committed revolving credit facility which matures in July 2020. The facility was undrawn as at 2 February 2020.

In the prior period, the Group entered into an additional £250m revolving credit facility to provide flexibility on refinancing the €282m euro bond 
when it matures in June 2020. As a result of this bond having been refinanced during the year through the issuance of the £350m bond, this facility 
has subsequently lapsed and is no longer available as at 2 February 2020.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

109

Strategic reportGovernanceFinancial statementsInvestor information 
 
6 Capital and borrowings continued
6.3 Borrowings continued
Borrowing facilities continued
In the event of default of covenants, the principal amounts of borrowings and any interest accrued become repayable on demand. The Group has 
a number of uncommitted facilities which are available to meet short-term borrowing requirements, and incur interest charges according to usage.

Maturity of borrowings
The table below summarises the maturity profile of the Group’s borrowings based on contractual, undiscounted payments, which include interest 
payments. As a result, amounts shown below do not agree to the amounts disclosed in the statement of financial position for borrowings. 
Trade and other payables (note 5.4) are excluded from this analysis.

Less than one year
One to two years
Two to three years
Three to four years
Four to five years
More than five years

2020
£m
280
41
41
290
29
978

2019
£m
216
282
32
32
381
587

Fair values
The fair value of the sterling and euro denominated bonds is measured using closing market prices (level 1). The fair values of borrowings included 
in level 2 are based on the net present value of the anticipated future cash flows associated with these instruments using rates currently available 
for debts on similar terms, credit risk and equivalent maturity dates.

These compare to carrying values as follows:

Total borrowings: non-current and current

Amortised cost
£m
1,345

2020

Fair value
£m
1,475

Amortised cost
£m
1,288

2019

Fair value
£m
1,360

The fair value of other items within current and non-current borrowing equals their carrying amount, as the impact of discounting is not material.

6.4 Lease liabilities

Current lease liabilities
Non-current lease liabilities

Maturity of lease liabilities
The table below summarises the maturity profile of the Group’s lease liabilities based on contractual, undiscounted payments.

Less than one year
One to two years
Two to three years
Three to four years
Four to five years
More than five years

2020
£m
72
1,304
1,376

2020
£m
131
125
120
113
106
1,601

2019 restated1
£m
69
1,328
1,397

2019 restated1
£m
130
125
119
114
107
1,719

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

The interest expense on lease liabilities during the periods ended 2 February 2020 and 3 February 2019 are shown in note 6.2. The value of contracts 
placed for future leases not provided in the financial statements is disclosed in note 3.8.

Other information
The Group is the lessee on a diverse portfolio of leases for property and equipment, with the vast majority of lease liabilities relating to property 
(see note 3.4 and note 3.6). Certain property leases contain rent review terms that require rents to be adjusted on a periodic basis which may be 
subject to market rent or capped increases in inflation measurements. In addition, certain property leases contain break clauses that would allow the 
Group to exit leases early. The depreciation expense for leases during the periods ended 2 February 2020 and 3 February 2019 are shown in note 1.6. 
This note also includes the expense of variable lease payments incurred during the periods and expenses incurred on both low value leases and 
short-term leases longer than one month. The total cash outflow for leases was £157m (2019: £145m).

110

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Notes to the Group financial statements continued52 weeks ended 2 February 20206 Capital and borrowings continued
6.5 Analysis of net debt1

Cross-currency interest rate swaps3
Fuel and energy price contracts
Non-current financial assets
Foreign exchange forward contracts
Fuel and energy price contracts
Current financial assets
Bonds3
Other short-term borrowings3
Cross-currency interest rate swaps3
Lease liabilities3
Foreign exchange forward contracts
Fuel and energy price contracts
Current financial liabilities
Bonds3
Revolving credit facility3
Lease liabilities3
Fuel and energy price contracts
Non-current financial liabilities
Cash and cash equivalents
Net debt1

Note

7.3

7.3

6.3

6.3

7.3

6.4

7.3

7.3 

6.3

6.3

6.4

7.3

2020
£m
– 
–
–
–
1
1
(237)
–
(4)
(72)
(17)
(15)
(345)
(1,110)
2
(1,304)
(7)
(2,419)
305
(2,458)

2019 restated2
£m
9
6
15
3
16
19
–
(178)
–
(69)
(4)
(1)
(252)
(1,013)
(97)
(1,328)
(2)
(2,440)
264
(2,394)

1  Net debt is defined in the Glossary on page 153.
2  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

Total net liabilities from financing activities (the sum of items marked 3 in the table) is £2,725m in the 52 weeks ended 2 February 2020 (2019: £2,676m). 
Of the £49m increase (2019: £42m decrease) in net liabilities from financing activities, £67m (2019: £56m) relates to non-cash movements offset by £18m 
(2019: £98m) related to cash movements.

Cash and cash equivalents include restricted balances of £nil (2019: £3m) which is held by Farock Insurance Company Limited, a subsidiary of 
Wm Morrison Supermarkets PLC.

6.6 Called-up share capital

At 4 February 2019
Share options exercised and shares issued under LTIP schemes1
At 2 February 2020

Number of
shares
millions
2,368.3
36.7
2,405.0

Share capital
£m
237
3
240

Share premium
£m
178
14
192

Total
£m
415
17
432

1  The £3m movement in share capital has been rounded down to ensure that the total movement and total share capital positions, are correctly stated.

All issued shares are fully paid and have a par value of 10p per share (2019: 10p per share). The Group did not acquire any of its own shares for 
cancellation in the 52 weeks ended 2 February 2020 or the 52 weeks ended 3 February 2019. The holders of ordinary shares are entitled to receive 
dividends as declared and are entitled to one vote per share at the meetings of the Company.

Trust shares
Included in retained earnings is a deduction of £30m (2019: £21m) in respect of own shares held at the reporting date. This represents the cost of 
14,215,041 (2019: 9,885,248) of the Group’s ordinary shares (nominal value of £1.4m (2019: £1.0m)). These shares are held in a trust and were acquired by 
the business to meet obligations under the Group’s employee share plans using funds provided by the Group. The market value of the shares at 2 February 
2020 was £26m (2019: £23m). The trust has waived its right to dividends. These shares are not treasury shares as defined by the London Stock Exchange.

During the period, the Group acquired 4,881,284 (2019: 3,945,258) of its own shares to hold in trust for consideration of £10m (2019: £9m), and utilised 
551,491 (2019: 1,721,480) trust shares to satisfy awards under the Group’s employee share plans.

Proceeds from exercise of share awards
The Group issued 8,532,407 (2019: 12,440,132) new shares to satisfy options exercised by employees during the period in respect of the Group’s 
Sharesave schemes. Proceeds received on exercise of these shares amounted to £14m (2019: £20m) and these have been recognised as an addition  
to share capital and share premium in the period. In addition, the Group issued 28,166,736 (2019: nil) shares under the Group’s Long Term Incentive Plan 
(LTIP) scheme for nominal value.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

111

Strategic reportGovernanceFinancial statementsInvestor information6 Capital and borrowings continued
6.6 Called-up share capital continued
Settlement of share awards
During the 52 weeks ended 2 February 2020, the Group has settled 551,491 of share options out of trust shares which have vested during the period 
net of tax. The Group paid the £2m (2019: £5m) in cash on behalf of the employees, rather than selling shares on the employees’ behalf to settle the 
employees’ tax liability on vesting of share options.

6.7 Reserves

Capital redemption reserve
Merger reserve
Hedging reserve
Retained earnings
Total

2020
£m
39
2,578
(37)
1,529
4,109

2019 restated1
£m
39
2,578
10
1,283
3,910

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 10.3.

Capital redemption reserve
The capital redemption reserve relates to 389,631,561 of the Company’s own shares which it purchased on the open market for cancellation between 
31 March 2008 and 8 March 2013 at a total cost of £1,081m.

Merger reserve
The merger reserve represents the reserve arising on the acquisition in 2004 of Safeway Limited.

Hedging reserve
This represents the gains and losses arising on derivatives used for cash flow hedging.

6.8 Capital management
The Group defines the capital that it manages as the Group’s total equity and net debt balances.

The Group’s capital management objectives are to safeguard its viability taking into consideration the risks that it faces whilst maintaining an 
investment grade credit rating and having adequate liquidity headroom. The Group manages its capital structure by managing the balance of debt 
and shares outstanding. It does this by seeking an effective balance between debt and equity. During the 52 weeks ended 2 February 2020, net debt 
has increased by £64m. Throughout the period, the Group has comfortably complied with the gearing and fixed charge cover covenants attaching 
to its revolving credit facility.

112

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Notes to the Group financial statements continued52 weeks ended 2 February 20207 Financial risk and hedging
7.1 Accounting policies
Derivative financial instruments and hedge accounting
Derivatives are transacted to mitigate financial risks that arise as a result of the Group’s operating activities and funding arrangements. At the 
inception of a hedge, the Group documents the economic relationship between the hedging instrument and the hedged item, the risk management 
objective and strategy for undertaking the hedge. This includes an assessment of whether changes in fair values or the cash flows of the hedging 
instruments are expected to offset changes in the fair values or cash flows of hedged items.

All derivatives are initially recognised at fair value and are also measured at fair value at each reporting date. Derivatives with positive fair values are 
recognised as assets and those with negative fair values as liabilities. They are also categorised as current or non-current according to the maturity 
of each derivative. All gains or losses arising due to changes in the fair value of derivatives are recognised in profit or loss except when the derivative 
qualifies for cash flow hedge accounting.

Cash flow hedges
The Group designates derivatives into a cash flow hedge where they have been transacted to hedge a highly probable forecast transaction or a 
particular risk associated with an asset or liability. The effective portion of the change in the fair value of the derivatives, that are designated into 
cash flow hedge relationships, are recognised in other comprehensive income. Cumulative gains or losses on derivatives are reclassified from other 
comprehensive income into profit or loss in the period when the transaction occurs. Any ineffective portion of the gain or loss on the derivative 
is immediately recognised in profit or loss.

When option contracts are used to hedge forecast transactions, both the intrinsic and time value of the options are designated as hedging instruments. 
Gains or losses relating to the effective portion of the change in fair value of the options are recognised in the cash flow hedge reserve within equity. 
Any changes in the fair value of the option premium is recognised in other comprehensive income.

When forward contracts are used to hedge forecast transactions, the Group designates the change in fair value of the forward contract as the 
hedging instrument. Gains or losses relating to the effective portion of the change in fair value of the entire forward contract are recognised in 
the cash flow hedge reserve within equity.

Hedge accounting is discontinued when the hedging instrument expires or is sold, terminated or exercised or no longer qualifies for hedge 
accounting. At that time, any cumulative gain or loss on the hedging instrument recognised in equity is retained in equity until the forecasted 
transaction occurs, at which point the net cumulative gain or loss recognised in equity is transferred to profit or loss in the period.

7.2 Financial risk management
The Group has a centralised treasury function which manages funding, liquidity and other financial risk in accordance with the Board approved 
Treasury Policy. The objective of the policy and controls that are established is to mitigate the risk of an adverse impact on the performance of 
the Group as a result of its exposure to financial risks arising from the Group’s operations and its sources of finance. It is the Group’s policy not 
to engage in speculative trading of financial instruments.

The Board retains ultimate responsibility for treasury activity and is involved in key decision making. A Treasury Committee is established to provide 
governance and oversight to treasury activity within delegated authority limits and formally reports to the Audit Committee.

Foreign currency risk
The majority of purchases made by the Group are denominated in sterling, however some trade purchases are made in other currencies, primarily 
the euro and US dollar. The Group’s objective is to reduce short-term profit volatility from exchange rate fluctuations. Group policy specifies the 
minimum percentage of committed and highly probable exposures that must be hedged.

Cross-currency interest rate swaps are used to mitigate the Group’s currency exposure arising from payments of interest and principal in relation 
to foreign currency funding.

At the reporting date, the sensitivity to a reasonably possible change (+/-10%) in the US dollar and euro exchange rates would equate to a £7m post-tax 
profit or loss exposure in relation to the euro and £4m in relation to the US dollar, for the unhedged forecast foreign currency exposures over the 
next 12 months. A movement of the pound sterling by +/-10% against the euro and US dollar exchange rates would impact other comprehensive 
income by £34m for the hedged amount.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

113

Strategic reportGovernanceFinancial statementsInvestor information7 Financial risk and hedging continued
7.2 Financial risk management continued
Liquidity risk
The Group policy is to maintain an appropriate maturity profile across its borrowings and a sufficient level of committed headroom to meet 
obligations. The Group finances its operations using a diversified range of funding providers including banks and bondholders.

A central cash forecast is maintained by the treasury function who monitor the availability of liquidity to meet business requirements and any 
unexpected variances. The treasury function seek to centralise surplus cash balances to minimise the level of gross debt. Short-term cash balances, 
together with undrawn facilities, enable the Group to manage its day-to-day liquidity risk. Any short-term surplus is invested in accordance with 
Treasury Policy. Some suppliers have access to supply chain finance facilities, which allows these suppliers to benefit from the Group’s credit profile. 
The total size of the facility at 2 February 2020 was £1,078m across a number of banks and platforms. The level of utilisation is dependent on the 
individual supplier requirements and varies significantly over time, dependent on suppliers’ requirements.

The Treasury Committee compares the committed liquidity available to the Group against the forecast requirements including policy headroom. 
This policy includes a planning assumption that supply chain finance facilities are not available.

Interest rate risk
The Group seeks to protect itself against adverse movements in interest rates by maintaining at least 60% of its total borrowings at fixed interest 
rates. As at the reporting date, 100% (2019: 78%) of the Group’s borrowings are at fixed rate.

Whilst still applying the policy described above, from time-to-time the Group enters into fixed-to-floating interest rate swaps to achieve the 
appropriate proportion of fixed versus floating rate borrowings.

Credit risk
The majority of the Group’s revenue is received in cash at the point of sale. Some credit risk does arise from cash and cash equivalents, deposits 
with banking groups and exposures from other sources of income such as commercial income, third party wholesale customers and tenants of 
investment properties.

The principal areas of credit risk relate to financial institution and trading counterparties such as wholesale customers. The Group has well established 
credit verification procedures in place for key exposures. Limits on the total exposure to a counterparty or Group of connected counterparties are 
established within the Treasury Policy. Compliance with limits is regularly monitored. With respect to wholesale customers, the Group establishes 
a credit limit for each individual entity, which takes into account a number of factors including the level of credit insurance in place, the customer’s 
payment history, third party credit reports and other relevant factors including the Group’s rights within the specific terms of the contract.

Commodity price risk
The Group manages the risks associated with the purchase of electricity, gas and diesel consumed by its activities (excluding fuel purchased for 
resale to customers) by entering into hedging contracts to fix prices for expected consumption.

The Group has adopted a capital at risk model for hedging its fuel and power consumption. The Treasury Committee reviews the Group’s exposure 
to commodity prices and ensures it remains within policy limits.

A change of +/-10% in the market value of the commodity price at the reporting date would affect other comprehensive income by £6m (2019: £12m) 
for the hedged amount.

114

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Notes to the Group financial statements continued52 weeks ended 2 February 20207 Financial risk and hedging continued
7.3 Derivative financial assets and liabilities

Derivative financial assets
Current
Foreign exchange forward contracts
Fuel and energy price contracts

Non-current
Cross-currency interest rate swaps
Fuel and energy price contracts

2020
Fair Value
£m

2020
Notional Value
£m

2019
Fair Value
£m

2019
Notional Value
£m

–
1
1

–
–
–

32
1
33

–
–
–

3
16
19

9
6
15

112
55
167

240
38
278

All derivatives are categorised as level 2 instruments. Level 2 fair values for simple, over-the-counter derivatives are calculated by using benchmarked, 
observable market interest rates to discount future cash flows.

Derivative financial liabilities
Current
Cross-currency interest rate swaps
Foreign exchange forward contracts
Fuel and energy price contracts

Non-current
Fuel and energy price contracts

2020
Fair Value
£m

2020
Notional Value
£m

2019
Fair Value
£m

2019
Notional Value
£m

4
17
15
36

7
7

240
411
53
704

35
35

–
4
1
5

2
2

–
262
3
265

18
18

The amounts disclosed in the table below are the contractual undiscounted derivative cash flows and therefore differ to those in the statement  
of financial position.

Maturity analysis of derivatives
Derivatives settled on a gross basis
Cross-currency swaps – cash flow hedges:

Outflow
Inflow

Forward contracts – cash flow hedges:

Outflow
Inflow

Derivatives settled on a net basis
Energy price contracts – cash flow hedges:

(Outflow)/inflow

< 1 year
£m

(247)
242

(443)
426

2020
£m

1-5 years
£m

–
–

–
–

< 1 year
£m

(7)
6

(374)
372

(15)

(7)

15

2019
£m

1-5 years
£m

(247)
253

–
–

4

Cash flow hedges
At 2 February 2020 and at 3 February 2019, the Group held cross-currency swaps designated as cash flow hedges. The notional principal amount 
of the outstanding cross-currency swaps at 2 February 2020 was €282m (2019: €282m).

The fuel and energy price contracts and foreign currency derivatives are designated as cash flow hedges.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

115

Strategic reportGovernanceFinancial statementsInvestor information 
 
 
 
 
 
8 Retirement benefits
8.1 Accounting policies
A defined contribution scheme is a retirement scheme under which the Group pays fixed contributions into a separate entity and provides no 
guarantee as to the quantum of retirement benefits that those contributions will ultimately purchase. A defined benefit scheme is one that is 
not a defined contribution scheme.

8.1.1 Defined benefit schemes
Retirement scheme assets are valued at fair market value as required by IAS 19. Retirement benefit obligations are an estimate of the amount required 
to pay the benefits that employees have earned in exchange for current and past service, assessed and discounted to present value using the 
assumptions shown in note 8.4.1. The net retirement benefit deficit or surplus recognised in the consolidated statement of financial position is  
the net of the schemes’ assets and obligations, which are calculated separately for each scheme.

Current service cost is treated as an operating cost in the consolidated income statement and consolidated statement of cash flows and is part of 
adjusted earnings. Net interest income/expense is calculated by applying the discount rate on liabilities to the net retirement benefit deficit or surplus 
(adjusted for cash flows over the accounting period) and is recognised in finance costs or income and excluded from profit before exceptionals.

Expenses incurred in respect of the management of scheme assets are included in the consolidated statement of comprehensive income as a reduction 
in the return on scheme assets. Other scheme expenses are recognised in the consolidated income statement as an operating expense.

Remeasurements comprise of actuarial gains and losses on the obligations and the return on scheme assets (excluding interest). They are recognised 
immediately in the consolidated statement of comprehensive income. Amounts shown within note 8 are before any adjustments for deferred taxation.

8.1.2 Defined contribution schemes
The cost of defined contribution schemes is recognised in the consolidated income statement as incurred. The Group has no further payment 
obligations once the contributions have been paid.

8.2 Defined benefit schemes: summary and description
The Group operates a number of defined benefit retirement schemes (together ‘the Schemes’) providing benefits based on a benefit formula that 
depends on factors including the employee’s age and number of years of service. The Morrison and Safeway Schemes provide retirement benefits 
based on either the employee’s compensation package and/or career average revalued earnings (CARE) (the ‘CARE Schemes’). The CARE Schemes are 
not open to new members and were closed to future accrual in July 2015. The Retirement Saver Plan (RSP) is a cash balance scheme, which provides 
a lump sum benefit based upon a defined proportion of an employee’s annual earnings in each year, which is revalued each year in line with inflation 
subject to a cap. The RSP was closed to future accrual in September 2018 (see note 8.6).

The position of each scheme at 2 February 2020 is as follows:

CARE Schemes
RSP
Net retirement benefit surplus

The disclosures below show the details of the schemes combined:

Statement of financial position
Fair value of scheme assets
Present value of obligations
Net retirement benefit surplus/(deficit)

Income statement:
Current service cost – recognised in cost of sales
Current service cost – recognised in administrative expenses
Past service cost (guaranteed minimum pension)
Administrative costs paid by the Schemes – recognised in administrative expenses
Settlement and curtailment gain
Curtailment loss from closure of the retirement scheme
Net interest on net retirement benefit surplus/deficit – finance (income)/expense
Total expense (credited)/charged to income statement
Statement of other comprehensive income:
Remeasurements in other comprehensive income – credit

2020
£m
960
(16)
944

2019
CARE
£m
4,471
(3,741)
730

2019
CARE
£m
–
–
7
2
(2)
–
(18)
(11)

(100)

2019
£m
730
(42)
688

2019
RSP
£m
349
(391)
(42)

2019
RSP
£m
35
18
–
1
–
19
–
73

–

2020
CARE
£m
5,013
(4,053)
960

2020
CARE
£m
–
–
–
2
–
–
(20)
(18)

2020
RSP
£m
389
(405)
(16)

2020
RSP
£m
–
–
–
1
–
–
1
2

(204)

(27)

116

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Notes to the Group financial statements continued52 weeks ended 2 February 20208 Retirement benefits continued
8.2 Defined benefit schemes: summary and description continued
The Schemes are registered schemes under the provisions of Schedule 36 of the Finance Act 2004 and the assets are held in legally separate, 
trustee-administered funds. The Board of each scheme is required by law to act in the best interests of the scheme participants within the context 
of administering the scheme in accordance with the purpose for which the trust was created, and is responsible for setting the investment, 
funding and governance policies of the fund. A representative of the Group attends Trustee Investment Committee meetings in order to provide 
the Group’s view on investment strategy, but the ultimate power lies with the Trustees. The Deed and Rules of the Morrison Scheme gives the 
Trustees the power to set contributions, while in the Safeway Scheme and the RSP this power is given to the Group, subject to regulatory override.

Settlement and curtailment losses in the 52 weeks ended 3 February 2019 include a £19m exceptional charge as a result of the closure of the RSP 
to future accrual in September 2018.

The Group recognised a past service cost of £7m in the 52 weeks ended 3 February 2019 in relation to the estimated cost of the equalisation 
of guaranteed minimum retirement benefits for men and women, following a ruling by the High Court in October 2018 (see note 8.7 of the 
Group’s 2018/19 Annual Report and Financial Statements).

8.3 Scheme assets
Assets of the Schemes generate returns and ultimately cash that is used to satisfy the Schemes’ obligations. They are not necessarily intended 
to be realised in the short term. The Trustees of each Scheme invest in different categories of asset and with different allocations amongst 
those categories, according to the investment principles of that Scheme.

Currently, the investment strategy of the CARE Schemes is to maintain a balance of growth assets (equities), income assets (comprising credit 
investments and corporate bonds) and protection assets (comprising a liability driven investment (LDI) portfolio and the two buy-in annuity policies), 
with a weighting towards protection assets. There are no direct investments in the parent Company’s own shares or property occupied by any 
member of the Group.

Fair value of Scheme assets:

Equities (quoted)
Corporate bonds (quoted)
Diversified growth funds (quoted)
Credit funds (unquoted)
Liability driven investments (unquoted)
Annuity policies (unquoted)
Cash (quoted)

2020
CARE
£m
574
511
–
466
2,782
649
31
5,013

2020
RSP
£m
158
–
40
–
190
–
1
389

2019
CARE
£m
507
442
120
444
2,264
665
29
4,471

2019
RSP
£m
135
–
76
–
137
–
1
349

Liability driven investments
Part of the investment objective of the Schemes is to minimise fluctuations in the Schemes’ funding levels due to changes in the value of the liabilities. 
This is primarily achieved through the use of LDI, whose main goal is to align movements in the value of the Schemes’ assets with movements 
in the Schemes’ liabilities arising from changes in market conditions. The Schemes have hedging that broadly covers interest rate movements and 
inflation movements, as measured on the Trustees’ funding assumptions which use a discount rate derived from gilt yields.

LDI primarily involves the use of government bonds (including re-purchase agreements). Derivatives such as interest rate and inflation swaps are 
also used. There are no annuities or longevity swaps.

The value of the LDI assets is determined based on the latest market bid price for the underlying investments, which are traded daily on liquid markets.

Annuity policies
The Safeway Scheme has two buy-in annuity policies that provide insurance for a proportion of the pensioner population. The policy pays 
an income to the Scheme that is exactly equal to the benefits paid to the insured population. This has removed all investment, interest rate, 
inflation and longevity risks in respect of these members.

The value of the annuity is determined using the disclosed assumptions used for valuing the benefits of the Schemes and is equal to the accounting 
liabilities of the insured pensioner population.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

117

Strategic reportGovernanceFinancial statementsInvestor information8 Retirement benefits continued
8.3 Scheme assets continued
Diversified growth funds
The Schemes employ diversified growth funds in order to reduce their exposure to equity markets. These funds typically invest in a range of public 
and private market assets, including equities, bonds, commodities, property and other assets.

Credit funds
The Schemes invest in credit funds in order to improve returns available from their bond assets. These funds typically lend directly to corporations 
on a senior secured basis, rather than purchasing debt issued in the public markets.

The credit funds invest in a portfolio of different debt instruments and their value is equal to the value of the component assets. For high yield debt, 
the value is based on the latest available market price. For senior debt and private credit, where no such market price exists, the value is taken either 
at par value or by determining a fair enterprise value using a variety of techniques. For real-estate related investments, the value is derived from 
market comparables or third party valuations.

The movement in the fair value of the Schemes’ assets over the period was as follows:

Fair value of scheme assets at start of period
Interest income
Return on scheme assets excluding interest
Employer contributions
Employee contributions
Benefits paid
Administrative expenses
Fair value of scheme assets at end of period

2020
CARE
£m
4,471
121
554
8
–
(139)
(2)
5,013

2020
RSP
£m
349
9
70
1
–
(39)
(1)
389

2019
CARE
£m
4,542
124
(53)
7
–
(147)
(2)
4,471

2019
RSP
£m
315
9
(6)
49
3
(20)
(1)
349

Scottish Limited Partnership
The Group has previously entered into a pension funding partnership structure. In January 2013, Wm Morrison Supermarkets PLC made a contribution to 
the CARE Schemes of £90m. On the same day, the CARE Schemes invested £90m in the Wm Morrison Property Partnership (SLP) as a limited partner. 
The SLP holds properties which have been leased back to the Group in return for rental income payments. The Group retains control over these 
properties, including the flexibility to substitute alternative properties.

As partners in the SLP, the CARE Schemes are entitled to receive a fixed distribution of £6.6m p.a. from the profits of the SLP for 20 years from 2013, 
subject to certain conditions. The distributions shared with the Schemes are reflected in the Group financial statements as employer retirement 
benefit contributions.

In July 2015, the SLP was amended to enhance the security provided to the Schemes by including additional properties. The terms of these additional 
properties are such that the CARE Schemes have no entitlement to receive a distribution.

The CARE Schemes’ interests in the SLP reduce the respective deficits on a funding basis, although the agreements do not affect the position directly 
on an IAS 19 accounting basis because the investments held by the CARE Schemes do not qualify as scheme assets for IAS 19 purposes. 

118

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Notes to the Group financial statements continued52 weeks ended 2 February 20208 Retirement benefits continued
8.4 Present value of obligations
The movement in the defined benefit obligation over the period was as follows:

Defined benefit obligation at start of period
Current service cost
Past service cost (guaranteed minimum pension)
Interest expense
Actuarial gain – demographic assumptions
Actuarial (loss)/gain – financial assumptions
Actuarial gain – experience
Settlement and curtailment gain
Curtailment loss from closure of the retirement scheme
Employee contributions
Benefits paid
Defined benefit obligation at end of period

2020
CARE
£m
(3,741)
–
–
(101)
92
(592)
150
–
–
–
139
(4,053)

2020
RSP
£m
(391)
–
–
(10)
–
(58)
15
–
–
–
39
(405)

2019
CARE
£m
(3,930)
–
(7)
(106)
123
30
–
2
–
–
147
(3,741)

The durations of the defined benefit obligations at the end of the 2020 reporting period are: RSP 20 years; Morrison CARE 23 years; 
Safeway CARE 20 years. The weighted average duration of all three Schemes is 21 years.

8.4.1 Significant actuarial assumptions
The following are the principal actuarial assumptions at the reporting date (expressed as weighted averages):

Financial assumptions
Discount rate applied to scheme liabilities (% p.a.)
Inflation assumption (RPI) (% p.a.)

Life expectancies
Longevity in years from age 65 for current pensioners
Male
Female
Longevity in years from age 65 for current members aged 45
Male
Female

2020 
CARE
1.8%
2.9%

2020 
CARE

20.9
22.3

22.6
24.2

2020 
RSP
1.8%
2.9%

2020 
RSP

n/a
n/a

n/a
n/a

2019 
CARE
2.8%
3.2%

2019 
CARE

22.0
23.3

23.7
25.2

2019
RSP
£m
(333)
(53)
–
(9)
–
3
3
–
(19)
(3)
20
(391)

2019 
RSP
2.7%
3.2%

2019 
RSP

n/a
n/a

n/a
n/a

For deriving discount rates, the Group estimates these rates with reference to high quality corporate bonds. At very long durations, where there 
are no high quality corporate bonds, the yield curve is extrapolated based on available corporate bond yields of mid to long duration. The Group 
believes that this approach appropriately reflects expected yields on high quality corporate bonds over the duration of the Group’s retirement 
schemes, as required by IAS 19.

Assumptions regarding future mortality experience are set based on actuarial advice and in accordance with published statistics. The mortality 
tables used for the 52 weeks ended 2 February 2020 are the S2PMA/S2PFA-Heavy mortality tables (males/females) based on year of birth with 
a scaling factor of 110% applied to the mortality rates in both the Morrison and Safeway Schemes, with CMI 2018 core projections and a long-term 
rate of improvement of 1.5% p.a. For the 52 weeks ended 3 February 2019, the Group used the S2PMA/S2PFA-Heavy mortality tables (males/females) 
based on year of birth with a scaling factor of 110%/100% applied to the mortality rates in the Morrison/Safeway Scheme respectively, with CMI 2017 
projections and a long-term rate of improvement of 1.5% p.a.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

119

Strategic reportGovernanceFinancial statementsInvestor information 
 
 
 
8 Retirement benefits continued
8.4 Present value of obligations continued
8.4.1 Significant actuarial assumptions continued
Related actuarial assumptions (expressed as weighted averages)

Rate of increase of retirement benefits in payment: RPI inflation capped
at either 2.5% p.a. or 5% p.a. (% p.a.)
Rate of increase of retirement benefits in deferment: CPI inflation capped
at either 2.5% p.a. or 5% p.a. (% p.a.)
CPI inflation (% p.a.)

2020 
CARE

2020 
RSP

2019 
CARE

2.0%/2.8%

–

2.1%/3.1%

2019 
RSP

–

–/2.0%
2.0%

2.0%/–
2.0%

–/2.1%
2.1%

2.1%/–
2.1%

8.4.2 Sensitivity analysis on significant actuarial assumptions 
The following table summarises the impact on the defined benefit obligation at the end of the reporting period if each of the significant actuarial 
assumptions listed above were changed, in isolation, assuming no other changes in market conditions at the accounting date. In practice any 
movement in assumptions could be accompanied by a partially offsetting change in asset values, and the corresponding overall impact on the 
net asset/(liability) is therefore likely to be lower than the amounts below in a number of scenarios. Extrapolation of the sensitivities shown may 
not be appropriate.

Discount rate applied to Scheme obligations
Inflation assumption (RPI and associated assumptions)
Longevity

+/- 0.1% p.a.
+/- 0.1% p.a.
+ one year

2020
CARE
£m
-/+85
+/-65
+145

2020
RSP
£m
-/+8
+/-7
–

2019
CARE
£m
-/+90
+/-80
+155

2019
RSP
£m
-/+7
+/-7
–

120

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Notes to the Group financial statements continued52 weeks ended 2 February 20208 Retirement benefits continued
8.5 Funding
The Morrison Scheme is entirely funded by the parent Company and the Safeway Scheme is funded by Safeway Limited and its subsidiaries. 
The parent Company and its subsidiaries participated in the RSP until its closure. There is no contractual agreement or stated policy for charging 
the net defined benefit cost between the parent Company and its subsidiaries. The contribution of each participating subsidiary to the RSP 
was calculated in proportion to the number of employees that are members of the RSP.

The latest full actuarial valuations were carried out as at 1 April 2019 for the Safeway Scheme and 5 April 2019 for the Morrison Scheme and the RSP. 
The valuations indicated that, on the agreed funding basis, the Safeway, Morrison and RSP Schemes had surpluses of £518m, £157m and £7m respectively. 
As a result of these funding positions there are currently no deficit contributions payable. As such there is no ‘minimum funding requirement’ in force.

The results of the 2019 actuarial valuations for the CARE Schemes have been used and updated for IAS 19 ‘Employee benefits’ purposes for the 
period to 2 February 2020 by a qualified independent actuary. The Schemes expose the Group to inflation risk, interest rate risk and market 
investment risk. In addition, the CARE Schemes expose the Group to longevity risk.

At 2 February 2020, schemes in surplus have been disclosed within the assets in the consolidated statement of financial position. The Group obtained 
legal advice with regard to the recognition of a retirement benefit surplus and also recognition of a minimum funding requirement under IFRIC 14 
‘IAS 19 – The limit on a defined benefit asset, minimum funding requirement and their interaction’. This advice concluded that recognition of a surplus 
is appropriate on the basis that the Group has an unconditional right to a refund of a surplus. In respect of the RSP this is on the basis that paragraph 
11(a) of IFRIC 14 applies, enabling a refund of surplus during the life of the RSP. In respect of the Morrison Scheme, it is on the basis that paragraph 11(b) 
or 11(c) of IFRIC 14 applies enabling a refund of surplus assuming the gradual settlement of the scheme liabilities over time until all members have left 
the scheme or the full settlement of the Scheme’s liabilities in a single event (i.e. as a scheme wind up). In respect of the Safeway Scheme, a refund 
is available on the basis that paragraph 11(b) of IFRIC 14 applies. Amendments to the current version of IFRIC 14 are currently being considered. 
The legal advice received by the Group has concluded that the above accounting treatment should not be materially affected by the 2015 exposure 
draft of the revised wording to IFRIC 14.

The current best estimate of Group contributions to be paid to the defined benefit schemes for the accounting period commencing 3 February 2020 
is £9m (2019: £7m). This estimate includes amounts payable from the SLP.

8.6 Defined contribution scheme
The Group opened a defined contribution retirement benefit scheme called the Morrisons Personal Retirement Scheme (MPRS) for colleagues during  
the 53 weeks ended 4 February 2018. The MPRS became the auto enrolment scheme for the Group. As the MPRS is a defined contribution scheme,  
the Group is not subject to the same investment, interest rate, inflation or longevity risks as it is for the defined benefit schemes. The benefits that 
employees receive are dependent on the contributions paid, investment returns and the form of benefit chosen at retirement. During the 52 weeks 
ended 2 February 2020, the Group paid contributions of £78m to the MPRS (2019: £28m), and expects to contribute £80m for the following period 
(2019: £79m).

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

121

Strategic reportGovernanceFinancial statementsInvestor information9 Share-based payments
9.1 Accounting policy
The Group issues equity-settled share-based payments to certain employees in exchange for services rendered by them. The fair value of the 
share-based award is calculated at the date of grant and is expensed on a straight-line basis over the vesting period with a corresponding increase 
in equity. This is based on the Group’s estimate of share options that will eventually vest. This takes into account movement of non-market conditions, 
being service conditions and financial performance, if relevant.

The fair value of share options is measured by use of the Black-Scholes model. The expected life used in the model has been adjusted, based 
on management’s best estimate, for effects of non-transferability, exercise restrictions and behavioural considerations. The charge in the period 
for share-based payments was £26m (2019: £34m).

9.2 Sharesave schemes
All employees (including Executive Directors) are eligible for the Sharesave schemes once the necessary service requirements have been met. 
The scheme allows participants to save up to a maximum of £350 each month for a period of three years. Options are offered at a discount 
to the mid-market closing price on the day prior to the offer and are exercisable for a period of six months commencing after the end of 
the fixed period of the contract. The exercise of options under this scheme is subject only to service conditions.

The fair value of options granted, and the inputs used to determine it are as follows:

Grant date
Share price at grant date
Fair value of options granted
Exercise price
Dividend yield
Annual risk free interest rate
Expected volatility1

17 May 2019
£2.11
£6.3m
£1.78
4.6%
0.71%
20.61%

15 May 2018
£2.55
£13.2m
£1.87
3.96%
0.56%
24.9%

16 May 2017
£2.44
£16.5m
£1.84
2.08%
0.30%
28.1%

16 May 2016
£1.91
£5.1m
£1.70
2.62%
0.87%
26.8%

1  The volatility measured at the standard deviation of expected share price returns is based on statistical analysis on weekly share prices over the past 3.37 years prior to the date of grant.

The requirement that the employee has to save in order to purchase shares under the Sharesave plan is a non-vesting condition. This feature has 
been incorporated into the fair value at grant date by applying a discount to the valuation obtained from the Black-Scholes option pricing model. 
The discount is determined by estimating the probability that the employee will stop saving based on expected future trends in the share price 
and employee behaviour.

Movement in outstanding options
Outstanding at start of period
Granted
Exercised
Forfeited
Outstanding at end of period
Exercisable at end of period

2020

Options
thousands

47,570
20,905
(8,532)
(8,637)
51,306
19

Weighted average
exercise price in
£ per share

1.75
1.87
1.64
1.82
1.83
1.64

Weighted average
exercise price in
£ per share

1.83
1.78
1.70
1.82
1.83
1.70

2020

Share options exercised in the financial period

Share options outstanding at the end of the period
Range of exercise prices
Weighted average remaining contractual life

Weighted average
share price at date
of exercise
£
2.03

Weighted average
option price at date
of exercise
£
1.70

Number of
shares
thousands
8,532

Weighted average
share price at date
of exercise
£
2.51

Weighted average
option price at date
of exercise
£
1.64

2020

£1.70 to £1.87
1.44 years

2019

Options
thousands

44,676
22,166
(12,441)
(6,831)
47,570
14

2019

Number of
shares
thousands
12,441

2019

£1.64 to £1.87
1.64 years

122

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Notes to the Group financial statements continued52 weeks ended 2 February 2020 
 
 
9 Share-based payments continued
9.3 Long Term Incentive Plans (LTIPs)
The LTIP awards have no exercise price and accrue the value of dividends over the vesting period with the exception of senior employees within 
the schemes granted in 2016. The schemes granted in 2016 all vested during the 52 weeks ended 2 February 2020.

All LTIP schemes granted since 2016 have service and performance conditions for all employees. The performance conditions associated with all 
awards are measured through adjusted free cash flow, sales and earnings per share performance.

Awards normally vest three years after the original grant date, provided the relevant service and performance criteria have been met. The fair 
value of awards granted and the inputs used to determine it are as follows:

Grant date
Option fair value at grant date
Fair value of share awards

14 Oct
2019
£1.96
£1.0m

19 April
2019
£2.23
£27.2m

18 Sept
2018
£2.62
£0.9m

22 March
2018
£2.09
£27.3m

24 Oct
2017
£2.34
£2.0m

22 March
2017
£2.37
£29.4m

25 Oct
2016
£2.28
£9.2m

13 May
2016
£1.90
£1.9m

06 April
2016
£2.00
£73.6m

Movement in outstanding share awards
Outstanding at start of period
Granted
Exercised
Forfeited
Outstanding at end of period
Exercisable at end of period

2020

Share awards
thousands

2019

Share awards
thousands

54,168
12,714
(28,167)
(4,730)
33,985
–

47,967
13,386
(3,474)
(3,711)
54,168
–

The weighted average remaining contractual life of the share awards is 1.2 years (2019: 0.9 years).

9.4 Deferred share bonus plan
Certain members of senior management participate in the deferred share bonus plan under which 50% of any bonus payable is deferred in shares 
for three years from the date the deferred share award is made. Dividend equivalents accrue over the vesting period, to be paid when the shares vest. 
Vesting of these share awards is subject only to service conditions.

The fair value of awards granted and the inputs used to determine it:

Grant date
Share price at grant date
Exercise price
Fair value of share awards granted

Movement in outstanding share awards
Outstanding at start of period
Granted
Exercised
Outstanding at end of period

The weighted average remaining contractual life of the share awards is 1.0 year (2019: 1.3 years).

2019/20 scheme
£2.25
£nil
£1.7m

2018/19 scheme
£2.09
£nil
£2.8m

2020

Share awards
thousands

2019

Share awards
thousands

3,549
771
(947)
3,373

2,491
1,355
(297)
3,549

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

123

Strategic reportGovernanceFinancial statementsInvestor information10 Other
10.1 Related party transactions
The Group’s related party transactions in the period include the remuneration of the senior managers (see note 1.7), and the Directors’ emoluments 
and retirement benefit entitlements, share awards and share options as disclosed in the audited section of the Directors’ remuneration report, 
which forms part of these financial statements.

During the 52 weeks ended 2 February 2020, the Group received a dividend of £9m (2019: £7m) from MHE JVCo Limited. The Group has a 51.1% interest 
in MHE JVCo Limited (see note 4.2).

10.2 Guarantees and contingent liabilities
Following the disposal of the land and building of its customer fulfilment centre at Dordon to a third party, the Group continues to guarantee 
the lease in respect of this site through until 2038. If the lessee were to default during the period of guarantee, their lease obligations could revert 
back to the Group under the terms and become a liability of the Group. Should the lessee default, the additional future commitment is estimated 
at up to £30m (2019: £31m).

The Group has an ongoing legal case brought by a number of current and former colleagues relating to employee data theft in the 52 weeks ended 
February 2015. In December 2017, the High Court concluded that the Group was liable for the actions of the former employee who conducted 
the data theft. The Group launched an appeal to this judgement and the High Court has confirmed that there will be no hearings on the level 
of compensation until the appeals have been concluded. During the 52 weeks ended 3 February 2019 the High Court rejected this appeal and 
the Group appealed to the Supreme Court. The Supreme Court hearing took place in November 2019 and the Group is waiting for the decision. 
It is the Directors’ view that at this stage of the process the Group can not reliably assess the outcome of the case nor reasonably estimate 
the quantum of any loss and as such no provision has been recognised in these consolidated financial statements.

10.3 Changes in accounting policies
The Group has adopted the fully retrospective approach to transition for IFRS 16 ‘Leases’ and under this approach, the opening consolidated 
statement of financial position as at 5 February 2018 and the comparative consolidated statement of financial position as at 3 February 2019 
have been restated.

Impact on the consolidated income statement
The adoption of IFRS 16 resulted in changes to the consolidated income statement, as previously recognised straight line rental costs were removed 
and replaced with a depreciation charge on the right-of-use assets and a finance cost on the lease liabilities. The impact of IFRS 16 in the 52 weeks 
ended 3 February 2019 was to change each line as follows:

Cost of sales
Gross profit
Profit/loss on disposal and exit of properties
Administrative expenses
Operating profit
Finance costs
Finance income
Profit before taxation
Taxation
Profit for the period attributable to the owners of the Company
Earnings per share (pence) 
Basic
Diluted

Before exceptionals
£m
45
45
–
–
45
(56)
1
(10)
2
(8)

Exceptionals
£m
– 
–
(2)
(5)
(7)
–
–
(7)
4
(3)

2019

Total
£m
45
45
(2)
(5)
38
(56)
1
(17)
6
(11)

(0.45)
(0.44)

During the 52 weeks ended 3 February 2019, the following lines in the consolidated income statement were principally impacted by IFRS 16:

Impact on profit before exceptionals after tax:

• cost of sales – a net credit of £45m was recognised, being the reversal of previously recognised rent payments (£103m) offset by the depreciation 

charge on the right-of-use assets and leased assets in investment property (£58m);

• net finance costs – additional finance costs of £55m were recognised on IFRS 16 lease liabilities; and
• the net impact of all of the adjustments in the table above reduced reported profit before tax and exceptionals by £10m and profit before 

exceptionals after tax by £8m.

124

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Notes to the Group financial statements continued52 weeks ended 2 February 202010 Other continued
10.3 Changes in accounting policies continued
Impact on the consolidated income statement continued
Impact on exceptional items:

• profit/loss on disposal and exit of properties – an additional £2m of lease disposal costs were recognised;
• administrative expenses – an additional £5m net charge was recognised being the net impact of additional impairment from applying IFRS 16  

of £53m (being £49m charge for right-of-use assets, £3m charge for property, plant and equipment and £1m charge for investment property) 
offsetting the reversal of previously recognised onerous lease provisions and amounts provided for onerous commitments (£48m);

• the net impact of all of the adjustments in the table above reduced exceptionals after tax by £3m; and
• all of the above items were classified as exceptional items in line with the Group’s policy (see note 1.4 for further details).

Impact on the consolidated statement of financial position
Upon adoption of IFRS 16, the Group recognised right-of-use assets (representing the right to use the underlying assets) and lease liabilities for 
lease payments on the discounted future obligations.

The impact of IFRS 16 as at 5 February 2018 and at 3 February 2019 was to change each line as follows:

Assets
Property, plant and equipment
Right-of-use assets
Investment property
Trade and other receivables
Non-current assets

Trade and other receivables
Current assets

Liabilities
Trade and other payables
Lease liabilities
Current liabilities

Lease liabilities
Deferred tax liabilities
Provisions
Non-current liabilities
Net assets

Shareholders’ equity
Retained earnings and other reserves
Total equity attributable to the owners of the Company

2019
£m

(218)
929
34
8
753

(3)
(3)

15
(69)
(54)

(1,328)
69
257
(1,002)
(306)

(306)
(306)

2018
£m

(216)
970
36
8
798

(3)
(3)

60
(59)
1

(1,354)
63
200
(1,091)
(295)

(295)
(295)

As at 3 February 2019, IFRS 16 principally impacted the following lines in the consolidated statement of financial position:

Right-of-use assets of £929m (2018: £970m) were recognised and presented separately in the consolidated statement of financial position. Included within this 
balance were assets reclassified from property, plant and equipment of £218m (2018: £216m) and additional accumulated impairment of £386m (2018: £352m).

Investment property right-of-use assets of £34m (2018: £36m), have been recognised in respect of leasehold investment property. Included within 
this balance was additional accumulated impairment of £75m (2018: £96m).

Lease liabilities of £1,397m (2018: £1,413m) were recognised and split between current and non-current on the face of the consolidated statement 
of financial position.

Deferred tax liabilities decreased by £69m (2018: £63m) in relation to the tax relief available for the transition adjustment that will be realised over 
the remaining life of the leases.

Provisions reduced by £257m (2018: £200m) as onerous lease provisions are derecognised on application of IFRS 16.

The net impact of all of the adjustments in the table above has decreased retained earnings and other reserves by £306m (2018: £295m).

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

125

Strategic reportGovernanceFinancial statementsInvestor information10 Other continued
10.3 Changes in accounting policies continued
Impact on the consolidated cash flow statement
The net cash movement has not changed following the adoption of IFRS 16. However, the presentation in the consolidated cash flow statement  
has changed, with lease payments, which were previously recognised within cash flows from operating activities, being split between the interest 
element (which remains within cash flows from operating activities) and the capital element (now disclosed within cash flows from financing activities).  
This is detailed below:

Cash flows from operating activities
Cash generated from operations
Interest paid
Net cash inflow from operating activities

Cash flows from financing activities
Repayment of lease obligations
Net cash outflow from financing activities

Net movement in cash and cash equivalents

During the 52 weeks ended 3 February 2019, the following lines in the consolidated cash flow statement were principally impacted by IFRS 16:

• cash generated from operations – increased by £135m as straight line rent payments are no longer recognised;
• interest paid – £66m of interest payments were recognised relating to the finance element of lease payments;
• repayment of lease obligations – £69m of payments were recognised relating to the capital element of lease payments; and
• there was no net impact of these adjustments on cash flow in the period.

2019
£m

135
(66)
69

(69)
(69)

–

126

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Notes to the Group financial statements continued52 weeks ended 2 February 2020Wm Morrison Supermarkets PLC  
Company statement of financial position
As at 2 February 2020

Fixed assets
Intangible assets
Property, plant and equipment
Right-of-use assets
Investment property
Investments
Investment in joint venture

Current assets
Inventories
Debtors due within one year
Debtors due after more than one year
Pension asset due after more than one year
Derivative financial assets due within one year
Derivative financial assets due after more than one year
Cash and cash equivalents

Creditors – amounts falling due within one year
Lease liabilities due within one year
Derivative financial liabilities due within one year

Net current assets

Total assets less current liabilities

Creditors – amounts falling due after more than one year
Lease liabilities due after more than one year
Derivative financial liabilities due after more than one year
Pension liabilities due after more than one year
Deferred tax liabilities
Provisions for liabilities

Net assets

Shareholders’ equity
Share capital
Share premium
Capital redemption reserve
Merger reserve
Retained earnings and other reserves2
Total shareholders’ funds

Note

11.6

11.7

11.8

11.9

11.10

11.11

11.12

11.13

11.20

11.17

11.17

11.14

11.16

11.17

11.15

11.16

11.17

11.20

11.18

11.19

11.21

11.21

11.22

11.22

11.22

2020
£m

361
2,258
1,093
18
6
39
3,775

409
5,757
8
364
1
–
218
6,757
(4,050)
(120)
(36)
(4,206)
2,551

6,326

(1,108)
(1,363)
(7)
(16)
(118)
(58)
(2,670)
3,656

240
192
39
940
2,245
3,656

2019
restated1
£m

384
2,219
1,136
19
6
67
3,831

447
5,744
8
284
19
15
169
6,686
(3,691)
(106)
(5)
(3,802)
2,884

6,715

(1,110)
(1,452)
(2)
(42)
(86)
(79)
(2,771)
3,944

237
178
39
1,202
2,288
3,944

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.
2  Included within Retained earnings and other reserves is loss after tax of £33m (2019: £156m). After adjusting for exceptionals, profit before exceptionals after tax is £66m (2019: £4m).

The accounting policies on pages 129 to 131 and the notes on pages 132 to 146 form part of these financial statements.

The financial statements on pages 127 to 146 were approved by the Board of Directors and authorised for issue on 17 March 2020. They were signed 
on its behalf by:

Michael Gleeson, Chief Financial Officer

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

127

Strategic reportGovernanceFinancial statementsInvestor information 
Wm Morrison Supermarkets PLC  
Company statement of changes in equity
52 weeks ended 2 February 2020

Current period
At 4 February 2019 (reported)
Adjustment on the adoption of IFRS 16
At 4 February 2019 (restated1)
Loss for the period
Other comprehensive (expense)/income:

Cash flow hedging movement
Remeasurement of defined benefit schemes
Tax in relation to components of other 
comprehensive income

Total comprehensive (expense)/income for the period
Purchase of trust shares
Employee share option schemes:
Share-based payments charge
Settlement of share awards
Share options exercised
Tax in relation to components of equity

Dividends
Realisation of merger reserve
Total transactions with owners
At 2 February 2020

Prior period
At 5 February 2018 (reported)
Adjustment on the adoption of IFRS 16
At 5 February 2018 (restated1)
Loss for the period (restated1)
Other comprehensive income/(expense):

Cash flow hedging movement
Remeasurement of defined benefit schemes
Tax in relation to components of other 
comprehensive income

Total comprehensive income/(expense) for the period
Purchase of trust shares
Employee share option schemes:
Share-based payments charge
Settlement of share awards
Share options exercised

Dividends
Realisation of merger reserve
Total transactions with owners
At 3 February 2019

Note

11.25

11.20

11.18

6.6

11.5

6.6

6.6

11.18

1.8

11.22

Note

11.25

11.20

11.18

6.6

11.5

6.6

6.6

1.8

11.22

Share
capital
£m

Share
premium
£m

Capital
redemption
reserve
£m

237
–
237
–

–
–

–
–
–

–
–
3
–
–
–
3
240

178
–
178
–

–
–

–
–
–

–
–
14
–
–
–
14
192

39
–
39
–

–
–

–
–
–

–
–
–
–
–
–
–
39

Share
capital
£m

Share
premium
£m

Capital
redemption
reserve
£m

236
–
236
–

–
–

–
–
–

–
–
1
–
–
1
237

159
–
159
–

–
–

–
–
–

–
–
19
–
–
19
178

39
–
39
–

–
–

–
–
–

–
–
–
–
–
–
39

Attributable to the owners of the Company

Hedging
reserve
£m

Retained
earnings
£m

Total
shareholders’
funds
£m

10
–
10
–

(57)
–

10
(47)
–

–
–
–
–
–
–
–
(37)

2,569
(291)
2,278
(33)

–
100

(17)
50
(10)

11
(2)
(3)
(2)
(302)
262
(46)
2,282

4,235
(291)
3,944
(33)

(57)
100

(7)
3
(10)

11
(2)
14
(2)
(302)
–
(291)
3,656

Attributable to the owners of the Company

Hedging
reserve
£m

Retained
earnings
£m

Total
shareholders’
funds
£m

2
–
2
–

9
–

(1)
8
–

–
–
–
–
–
–
10

2,568
(290)
2,278
(156)

–
49

(8)
(115)
(9)

16
(5)
–
(289)
402
115
2,278

4,608
(290)
4,318
(156)

9
49

(9)
(107)
(9)

16
(5)
20
(289)
–
(267)
3,944

Merger
reserve
£m

1,202
–
1,202
–

–
–

–
–
–

–
–
–
–
–
(262)
(262)
940

Merger
reserve
£m

1,604
–
1,604
–

–
–

–
–
–

–
–
–
–
(402)
(402)
1,202

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.

The accounting policies on pages 129 to 131 and the notes on pages 132 to 146 form part of these financial statements.

128

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Wm Morrison Supermarkets PLC  
Company accounting policies
52 weeks ended 2 February 2020

11 Company financial statements
11.1 General information
The principal activity of Wm Morrison Supermarkets PLC (the ‘Company’) is the operation of retail supermarket stores under the Morrisons brand 
and associated activities. The Company is incorporated and domiciled in the United Kingdom. The address of its registered office is Hilmore House, 
Gain Lane, Bradford, BD3 7DL, United Kingdom.

11.2 Basis of preparation
The financial statements have been prepared for the 52 weeks ended 2 February 2020 (2019: 52 weeks ended 3 February 2019). These separate financial 
statements of the Company have been prepared in accordance with Financial Reporting Standard 101 ‘Reduced Disclosure Framework’ (FRS 101) 
and the Companies Act 2006 (‘the Act’). FRS 101 sets out a reduced disclosure framework for a ‘qualifying entity’ as defined in the standard 
which addresses the financial reporting requirements and disclosure exemptions in the individual financial statements of qualifying entities 
that otherwise apply the recognition, measurement and disclosure requirements of EU-adopted IFRS.

The Company is a qualifying entity for the purposes of FRS 101 as it is a member of a group which prepares publicly available consolidated financial 
statements and it is included in the consolidation for that group.

The disclosure exemptions adopted by the Company in preparation of these financial statements in accordance with FRS 101 are as follows:

a)   IFRS 2 ‘Share-based payment’ (paragraphs 45(b) and 46 to 52) – details of the number and weighted-average exercise prices of share options, 

and how the fair value of goods or services received was determined;

b)  IFRS 7 ‘Financial Instruments: Disclosures’;

c)   IFRS 13 ‘Fair value measurement’ (paragraphs 91 to 99) – disclosure of valuation techniques and inputs used for fair value measurement of assets 

and liabilities;

d)  IFRS 16 ‘Leases’:

(i)  paragraph 52 (single lease disclosure note);
(ii)  paragraph 58 (maturity analyses); and
(iii) the second sentence of paragraph 89, paragraphs 90-91, 93 (lessor disclosures);

e)  IAS 1 ‘Presentation of financial statements’ (paragraph 38) – comparative information requirements in respect of:

(i)  paragraph 79(a)(iv) of IAS 1;
(ii)  paragraph 73(e) of IAS 16 ‘Property, plant and equipment’;
(iii) paragraph 118(e) of IAS 38 ‘Intangible assets’ – reconciliations between the carrying amount at the beginning and end of the period; and
(iv) paragraph 76 and 79(d) of IAS 40 ‘Investment property’;

f)  The following paragraphs of IAS 1 ‘Presentation of financial statements’:

(i)  10(d) (statement of cash flows);
(ii)  40(a) (third balance sheet on restatement); 
(iii) 111 (cash flow statement information); and
(iv) 134-136 (capital management disclosures);

g)  IAS 7 ‘Statement of cash flows’;

h)   IAS 8 ‘Accounting policies, changes in accounting estimates and errors’ (paragraphs 30 and 31) – requirement for the disclosure of information 

when an entity has not applied a new IFRS that has been issued but is not yet effective;

i)  The following requirements of IAS 24 ‘Related party disclosures’:

(i)  paragraph 17 – key management compensation; and
(ii)  the requirements to disclose related party transactions entered into with two or more wholly owned members of a group.

In addition to the FRS 101 exemptions above, the Company has taken advantage of the exemption available under section 408 of the Act and not 
presented a profit and loss account for the Company.

The financial statements have been prepared on a going concern basis under the historical cost convention except as disclosed in the Summary 
of accounting policies in note 11.3. The Company’s accounting policies have, unless otherwise stated, been applied consistently to all periods 
presented in these financial statements.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

129

Strategic reportGovernanceFinancial statementsInvestor information 
 
 
 
 
 
 
 
 
 
 
 
 
Wm Morrison Supermarkets PLC  
Company accounting policies continued
52 weeks ended 2 February 2020

11 Company financial statements continued
11.2 Basis of preparation continued
The preparation of financial statements in conformity with FRS 101 requires the use of certain critical accounting estimates. It also requires management 
to exercise its judgement in the process of applying the Company’s accounting policies. The areas involving a higher degree of judgement or complexity, 
or areas where assumptions and estimates are significant to the financial statements are the same for the Company as they are for the Group. 
For further details, see page 82 in the Group financial statements.

New accounting standards, amendments and interpretations adopted by the Company
The following new standards, interpretations and amendments to standards are mandatory for the first time for the 52 weeks ended 2 February 2020:

• IFRS 16 ‘Leases’;
• IFRIC 23 ‘Uncertainty over income tax treatments’;

Amendments to the following standards:

• IAS 19 ‘Employee Benefits’;
• IAS 28 ‘Investments in Associates’;
• IFRS 9 ‘Financial Instruments’; and
• Improvements to IFRSs (2015-2017).

The Company has considered the above new standards, and amendments to published standards and has concluded that only IFRS 16, IFRIC 23, 
and the amendment to IAS 19 are relevant to the Company. Only IFRS 16 has a material impact on the Company’s financial statements.

Although IFRIC 23, and the amendment to IAS 19 are relevant to the Company for the 52 weeks ended 2 February 2020, the Directors have concluded 
that these do not have a material impact on the financial statements of the Company. For more details on this assessment and the conclusions 
made by the Directors, see pages 82 and 83 in the consolidated financial statements.

The transition to IFRS 16 for the Company took place on 4 February 2019 and the Company has adopted the fully retrospective transition approach. 
In accordance with this transition method, the Company has applied IFRS 16 at the date of initial application as if it had been effective at the 
commencement date of the existing lease contracts. Accordingly, the comparative information in these financial statements has been restated, 
unless otherwise stated. The nature and effect of these changes are disclosed in note 11.25. On transition the Company elected to use the practical 
expedient allowing the standard to be applied only to contracts that were previously identified as leases when applying IAS 17 and IFRIC 4 
‘Determining whether an Arrangement contains a Lease’ at the date of initial application.

Accounting reference date
The accounting period of the Company ends on the Sunday falling between 29 January and 4 February each year.

130

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

11 Company financial statements continued
11.3 Summary of accounting policies
The accounting policies listed below are the same for the Company as for the Group. As such, for further detail see the following notes:

Investment property (3.1);
Impairment of non-financial assets (3.1);

a)  Revenue recognition (1.1);
b)  Cost of sales (1.1);
c)  Promotional funding and commercial income (1.1);
d)  Other operating income (1.1);
e)  Taxation (2.1);
f)  Intangible assets (3.1);
g)  Property, plant and equipment (3.1);
h)  Right-of-use assets (3.1);
i) 
j) 
k)  Lease – Group is the lessor (3.1);
l) 
m) Trade and other receivables (5.1);
n)  Cash and cash equivalents (5.1);
o)  Trade and other payables (5.1);
p)  Provisions (5.1);
q)  Borrowings and borrowing costs (6.1);
r)  Lease liabilities (6.1);
s)  Share capital (6.1);
t)  Derivative financial instruments and hedge accounting (7.1);
u)  Pensions (8.1); and
v)  Share-based payments (9.1).

Inventories (5.1);

The following accounting policies are those policies which are specific, and which deal with items considered material, in relation to the Company’s 
financial statements.

Investments
Investments in subsidiary undertakings and joint ventures are stated at cost less provision for impairment.

All other equity instruments are held for long-term investment and are measured at fair value. Gains or losses arising from changes in the fair value 
are presented in the profit and loss account within finance income or expenses in the period they arise.

Impairment losses or reversals of previous impairment losses are presented in the profit and loss account in the period they arise.

Amounts owed to/by Group undertakings
Amounts owed to/by Group undertakings are initially recorded at fair value, which is generally the proceeds received. They are subsequently carried 
at amortised cost. The amounts are non-interest bearing and repayable on demand.

Contingent liabilities
Contingent liabilities are possible obligations whose existence will be confirmed only on the occurrence or non-occurrence of uncertain future 
events outside the Company’s control, or present obligations that are not recognised because it is not probable that an outflow of economic 
benefits will be required to settle the obligation or the amount cannot be measured reliably. The Company does not recognise contingent liabilities 
but does disclose any such balances (see note 11.24). The disclosure includes an estimate of their potential financial effect and any uncertainties 
relating to the amount or timing of any outflow, unless the possibility of settlement is remote.

Financial guarantees
Where the Company enters into financial contracts to guarantee the indebtedness of other companies within its Group, the Company considers 
these to be insurance arrangements, and accounts for them as such. In this respect, the Company treats the guarantee contract as a contingent 
liability until such time as it becomes probable that the Company will be required to make a payment under the guarantee.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

131

Strategic reportGovernanceFinancial statementsInvestor informationNotes to the Company financial statements
52 weeks ended 2 February 2020

11 Company financial statements continued
11.4 Profit and loss account
The loss after tax for the Company for the 52 weeks ended 2 February 2020 was £33m (2019: £156m adjusted for IFRS 16). After adjusting for 
exceptional items, profit before exceptionals after tax is £66m (2019: £4m adjusted for IFRS 16). The profit before exceptionals after tax in the 
52 weeks ended 2 February 2020 includes dividends received from subsidiary undertakings of £23m (2019: £nil).

Employee benefit expense for the Company during the period
Wages and salaries
Social security costs
Other pensions costs
Share-based payments

2020
£m

866
72
51
11
1,000

2019
£m

863
70
50
16
999

The average monthly number of people, including Directors, employed by the Company is 50,527 (2019: 52,078).

The Company’s auditor, PricewaterhouseCoopers LLP charged £0.6m (2019: £0.5m) for audit services in the year and £0.1m (2019: £0.1m) for other services.

11.5 Share-based payments
The Company issues equity-settled share-based payments to certain employees in exchange for services rendered by them. These awards are issued by 
the Company to employees of other Group companies and during the year these have been cross-charged to the relevant company. The fair value 
of the share-based award is calculated at the date of grant and is expensed on a straight-line basis over the vesting period with a corresponding increase 
in equity. This is based on the Company’s estimate of share options that will eventually vest. This takes into account movement of non-market 
conditions, being service conditions and financial performance, if relevant.

The fair value of share options is measured by use of the Black-Scholes model. The expected life used in the model has been adjusted, based 
on management’s best estimate, for effects of non-transferability, exercise restrictions and behavioural considerations.

The charge in the period for share-based payments was £11m (2019: £16m).

Further details of the Company’s share schemes are disclosed in note 9, including:

a)   a description of the type of share-based payment arrangements that existed during the reporting period, including general terms and conditions, 

maximum terms of options granted, and the method of entitlement;

b)  weighted average share price information in respect of options exercised during the reporting period; and
c)  the range of exercise prices and weighted average remaining contractual life of share options outstanding at the end of the reporting period.

11.6 Intangible assets

Cost
At 4 February 2019
Additions
Interest capitalised
Disposals
Fully written down assets
At 2 February 2020

Accumulated amortisation and impairment
At 4 February 2019
Amortisation charge for the period
Impairment
Disposals
Fully written down assets
At 2 February 2020
Net book amount at 2 February 2020

Other intangibles
£m

726
80
2
(32)
(57)
719

342
89
15
(31)
(57)
358
361

Total
£m

726
80
2
(32)
(57)
719

342
89
15
(31)
(57)
358
361

132

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

11 Company financial statements continued
11.6 Intangible assets continued
Other intangibles include software development costs and licences. Within this asset class, there are assets under construction of £73m (2019: £30m). 
The net book amount of licences at 2 February 2020 totals £13m (2019: £14m).

The Company has performed its annual assessment of its amortisation policies and asset lives and deemed them to be appropriate. As in previous 
years, fully amortised assets have been retained in the Company’s fixed asset register. In order to provide greater understanding of the Company’s 
annual amortisation charge, assets which have become fully amortised in the year have been removed from both cost and accumulated amortisation.

Following the Company’s annual impairment review, an impairment charge of £15m (2019: £11m) has been recognised in relation to intangible assets.

The cost of financing asset developments prior to them being ready for use has been included in the cost of the project. The cumulative amount 
of interest capitalised in the total cost above amounts to £42m (2019: £42m). Interest is capitalised at the effective interest rate of 5% (2019: 5%) 
incurred on borrowings.

11.7 Property, plant and equipment

Cost
At 4 February 2019 (restated1)
Additions
Transfers from right-of-use assets
Disposals
Fully written down assets
At 2 February 2020

Accumulated depreciation and impairment
At 4 February 2019 (restated1)
Depreciation charge for the period
Impairment
Impairment reversal
Transfers from right-of-use assets
Disposals
Fully written down assets
At 2 February 2020
Net book amount at 2 February 2020

Freehold
land
£m

Freehold
buildings
£m

Leasehold property
improvements
£m

Plant,
equipment,
fixtures and vehicles
£m

873
1
–
(5)
–
869

151
–
7
(16)
–
(1)
–
141
728

1,543
21
–
–
(7)
1,557

714
38
8
(10)
–
–
(7)
743
814

513
15
–
(7)
(1)
520

288
12
3
(10)
–
(7)
(1)
285
235

859
137
24
(22)
(51)
947

416
98
14
(3)
14
(22)
(51)
466
481

Total
£m

3,788
174
24
(34)
(59)
3,893

1,569
148
32
(39)
14
(30)
(59)
1,635
2,258

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.

The Company has performed its annual assessment of its depreciation policies and asset lives and deemed them to be appropriate. There have been 
no changes made to asset category lives during the year. As in previous years, fully depreciated assets have been retained in the Company’s fixed 
asset register. In order to provide greater understanding of the Company’s annual depreciation charge, assets which have become fully depreciated 
in the year have been removed from both cost and accumulated depreciation.

Included in the table above is a cost of £869m (2019: £873m) relating to non-depreciable land and £17m (2019: £3m) of assets under construction.

The cost of financing asset developments prior to them being ready for use has been included in the cost of the project. The cumulative amount of 
interest capitalised in the total cost above amounts to £71m (2019: £73m). Interest is capitalised at the effective interest rate of 5% (2019: 5%) incurred 
on borrowings.

The Company considers that each store is a separate cash generating unit (CGU) and therefore considers every store for an indication of impairment 
annually. The Company calculates each store’s recoverable amount and compares this amount to its book value. The recoverable amount is 
determined as the higher of ‘value in use’ and ‘fair value less costs of disposal’. If the recoverable amount is less than the book value, an impairment 
charge is recognised. The methodology applied by the Company is the same methodology as applied by the Group, see note 3.3 for further details.

Having applied the methodology and assumptions, the Company has recognised a net impairment reversal of £7m (£39m impairment reversal offset 
by £32m impairment charge) during the year in respect of property, plant and equipment (2019: net £6m impairment reversal; £54m impairment 
reversal offset by £48m impairment charge). This movement reflects fluctuations from store level trading performance and local market conditions.

At 2 February 2020, the assumptions to which the value in use calculation is most sensitive to are the discount and growth rates. The Company 
has estimated a change of +/- 1% in either would result in a change in impairment of c.£30m.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

133

Strategic reportGovernanceFinancial statementsInvestor informationNotes to the Company financial statements continued
52 weeks ended 2 February 2020

11 Company financial statements continued
11.8 Right-of-use assets

Cost
At 4 February 2019 (restated1)
Additions
Transfer from investment property
Transfer to property, plant and equipment
Disposals
Fully written down assets
At 2 February 2020

Accumulated depreciation and impairment
At 4 February 2019 (restated1)
Depreciation charge for the period
Impairment
Impairment reversal
Transfer from investment property
Transfer to property, plant and equipment
Disposals
Fully written down assets
At 2 February 2020
Net book amount at 2 February 2020

Leasehold land
and buildings
£m

Leased plant,
equipment,
fixtures and vehicles
£m

1,985
27
14
–
–
(6)
2,020

941
66
15
(19)
14
–
–
(6)
1,011
1,009

206
36
–
(24)
(5)
(30)
183

114
34
–
–
–
(14)
(5)
(30)
99
84

Total
£m

2,191
63
14
(24)
(5)
(36)
2,203

1,055
100
15
(19)
14
(14)
(5)
(36)
1,110
1,093

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.

The Company has performed its annual assessment of its depreciation policies and asset lives and deemed them to be appropriate. There have been 
no changes made to asset category lives during the year. Fully depreciated assets are retained in the Company’s fixed asset register. In order to provide 
greater understanding of the Company’s annual depreciation charge, assets which have been fully depreciated in the year have been removed 
from both cost and accumulated depreciation.

Impairment
Having applied the methodology and assumptions set out in section 11.7, the Company has recognised a net impairment reversal of £4m (£19m impairment 
reversal offset by £15m impairment charge) during the year in respect of right-of-use assets (2019: net £31m impairment; £68m impairment charge 
offset by £37m reversal of impairment). This movement reflects fluctuations from store level trading performance and local market conditions.

At 2 February 2020, the assumptions to which the value in use calculation is most sensitive to are the discount and growth rates. The Company has 
estimated a change of +/- 1% in either would result in a change in impairment of c.£15m.

134

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

11 Company financial statements continued
11.9 Investment property

Cost
At 4 February 2019 (restated1)
Additions
Transfers to right-of-use assets
Disposals
At 2 February 2020

Accumulated depreciation and impairment
At 4 February 2019 (restated1)
Impairment
Reversal of impairment
Transfers to right-of-use assets
Disposals
At 2 February 2020
Net book amount at end of period

Freehold
£m

Leasehold
£m

24
–
–
(2)
22

10
4
(1)
–
(1)
12
10

97
3
(14)
(2)
84

92
3
(3)
(14)
(2)
76
8

Total
£m

121
3
(14)
(4)
106

102
7
(4)
(14)
(3)
88
18

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.

Included in other operating income is £8m (2019: £6m) of rental income generated from investment properties. At the end of the period the fair value 
of investment properties was £17m (2019: £18m). Investment properties are valued by independent surveyors on a vacant possession basis using 
observable inputs (fair value hierarchy level 2).

11.10 Investments

Net book amount
At start of period
Additions
At end of period

2020
£m

6
–
6

2019
£m

–
6
6

On 19 February 2018, the Company acquired 100% of the ordinary share capital of Chippindale Foods Limited, a leading supplier of free range eggs. 
Total consideration was £6m.

In addition to the investment detailed above, the Company continues to hold investments in other related undertakings, which in aggregate are 
less than £1m as at 2 February 2020. The Directors believe that the carrying value of these investments is supported by their underlying net assets. 
A list of all of the Company’s related undertakings at the reporting date is shown on page 147.

11.11 Investment in joint venture
The Company’s interest in joint venture comprises its interest in MHE JVCo Limited, which is jointly owned and controlled with a third party, 
Ocado Operating Limited. The carrying value of the Company’s investment in the joint venture at 2 February 2020 is £39m (2019: £67m). The Company 
has assessed this investment for impairment as at the reporting date and accordingly recognised a £28m impairment (2019: £nil) in respect of its 
investment. This impairment has arisen as a result of an evolution in the operation of the joint venture. The Directors believe that the carrying value 
of these investments is supported by their underlying net assets.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

135

Strategic reportGovernanceFinancial statementsInvestor informationNotes to the Company financial statements continued
52 weeks ended 2 February 2020

11 Company financial statements continued
11.12 Debtors – amounts falling due within one year

Trade debtors
Amounts owed by Group undertakings
Current tax asset
Prepayments and accrued income

2020
£m
181
5,333
140
103
5,757

2019
restated1
£m
174
5,341
135
94
5,744

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.

Amounts owed by Group undertakings are unsecured and repayable on demand.

Provision for impairment of amounts owed by Group undertakings have been assessed based on lifetime expected credit losses. As all balances are 
repayable on demand, and the Company expects to be able to recover the outstanding intercompany balances if demanded, no provision has been 
recognised in the 52 weeks ended 2 February 2020 (2019: £nil).

11.13 Debtors – amounts falling due after more than one year

Finance leases – Company is lessor

2020
£m
8

2019 restated1
£m
8

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.

The Company is the lessor on a diverse portfolio of leases for property – for example retail units located by stores. Most property leases contain 
rent review terms that require rents to be adjusted upwards on a periodic basis. The increases are normally either to market rent or to follow capped 
increases in inflation measurement.

Finance leases
The table below summarises the maturity profile of undiscounted finance lease payments due to the Company.

Less than one year
After one year but not more than five years
More than five years
Total undiscounted lease payments receivable
Unearned finance income
Net investment in the lease

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.

Finance lease income of £1m (2019: £1m) has been recognised in the 52 weeks ended 2 February 2020.

Operating leases
The table below summarises the maturity profile of undiscounted operating lease payments due to the Company.

Less than one year
One to two years
Two to three years
Three to four years
Four to five years
More than five years
Total undiscounted lease payments receivable

2020 
£m
1
4
7
12
(4)
8

2020
£m
5
4
3
3
2
8
25

2019
restated1
£m
1
4
8
13
(5)
8

2019
restated1
£m
5
4
4
3
3
10
29

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.

Operating lease income of £8m (2019: £6m) has been recognised in the 52 weeks ended 2 February 2020. This includes £nil (2019: £nil) relating 
to variable lease payments that do not depend on an index or rate.

136

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

11 Company financial statements continued
11.14 Creditors – amounts falling due within one year

Trade creditors
€282m euro bond 2.25% June 2020
Other short-term borrowings
Amounts owed to Group undertakings
Other taxation and social security
Other creditors
Accruals and deferred income

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.

Amounts owed to Group undertakings within one year are unsecured and repayable on demand.

11.15 Creditors – amounts falling due after more than one year

€282m euro bond 2.25% June 2020
£250m sterling bonds 4.625% December 2023
£250m sterling bonds 3.50% July 2026
£250m sterling bonds 4.75% July 2029
£350m sterling bonds 2.5% October 2031
Revolving credit facility

2020
£m
2,264
237
–
1,025
125
54
345
4,050

2020
£m
–
249
269
245
347
(2)
1,108

2019
restated1
£m
2,220
–
178
779
94
85
335
3,691

2019
restated1
£m
247
249
272
245
–
97
1,110

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.

As at 2 February 2020, there are £978m (2019: £587m) of contractual, undiscounted creditor payments (including interest) falling due after more 
than five years. If lease liabilities are included on a consistent basis, the amounts falling due after more than five years are £2,469m (2019: £2,218m).

On 24 September 2019 the Company issued a £350m sterling bond at a fixed interest rate of 2.5% expiring October 2031. This is part of the Company’s 
£3bn Euro Medium Term Note Programme.

In addition to the bonds detailed in the table above, the Company has the following borrowing facilities:

The Company has a syndicated committed revolving credit facility of £1.35bn. During the 52 weeks ended 2 February 2020, the Company extended 
this facility by a further year, resetting its five year term and resulting in a maturity date of June 2024. The revolving credit facility incurs commitment 
fees and interest charges at a spread above LIBOR. The Company had £1.35bn of undrawn committed headroom available on this facility as at 
2 February 2020. In addition, the Company has a £100m 364 day committed revolving credit facility which matures in July 2020. The facilities were 
undrawn as at 2 February 2020.

In the prior period, the Company entered into an additional £250m revolving credit facility to provide flexibility on refinancing the €282m euro bond 
when it matures in June 2020. As a result of this bond having been refinanced during the year through the issuance of the £350m bond, this facility 
has subsequently lapsed and is no longer available as at 2 February 2020.

In the event of default of covenants the principal amounts of borrowings and any interest accrued become repayable on demand. The Company has 
a number of uncommitted facilities which are available to meet short-term borrowing requirements, and incur interest charges according to usage. 

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

137

Strategic reportGovernanceFinancial statementsInvestor informationNotes to the Company financial statements continued
52 weeks ended 2 February 2020

11 Company financial statements continued
11.16 Lease liabilities

Current lease liabilities
Non-current lease liabilities

2020
£m
120
1,363
1,483

2019
restated1
£m
106
1,452
1,558

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.

The Company is the lessee on a diverse portfolio of leases for property and equipment, with the vast majority of lease liabilities relating to property 
(see notes 11.8 and 11.9). Certain property leases contain rent review terms that require rents to be adjusted on a periodic basis which may be subject 
to market rent or capped increases in inflation measurements. In addition, certain property leases contain break clauses that would allow the 
Company to exit leases early. 

Total cash outflow for lessee leases
Interest expense on lease liabilities
Expense for short-term leases longer than one month
Expense for leases of low-value assets, excluding short-term
Expense of variable lease payments

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.

11.17 Derivative financial assets and liabilities

2020
£m
196
63
5
2
–

2019
restated1
£m
202
66
6
2
1

Assets due within one year
Foreign exchange forward contracts
Fuel and energy price contracts

Assets due after more than one year
Cross-currency interest rate swaps
Fuel and energy price contracts

Liabilities due within one year
Cross-currency interest rate swaps
Foreign exchange forward contracts
Fuel and energy price contracts

Liabilities due after more than one year
Fuel and energy price contracts

2020
Fair Value
£m

2020
Notional Value
£m

2019
Fair Value
£m

2019
Notional Value
£m

–
1
1

–
–
–

4
17
15
36

7
7

32
1
33

–
–
–

240
411
53
704

35
35

3
16
19

9
6
15

–
4
1
5

2
2

112
55
167

240
38
278

–
262
3
265

18
18

Further details of the derivative financial instruments are provided in note 7, including significant assumptions underlying the valuation; and fair value 
and the amounts recognised in profit and loss.

138

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

 
11 Company financial statements continued
11.18 Deferred tax liabilities

Deferred tax liability
Deferred tax asset
Net deferred tax liability

2020
£m
192
(74)
118

2019
restated1
£m
166
(80)
86

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.

IAS 12 ‘Income taxes’ permits the offsetting of balances within the same tax jurisdiction. All of the deferred tax assets are available for offset against 
deferred tax liabilities. The movements in deferred tax liabilities/(assets) during the period are shown below:

Current period
At 4 February 2019
Charged to profit for the period
Charged/(credited) to other comprehensive income and equity
At 2 February 2020

Prior period (restated1)
At 5 February 2018
Charged/(credited) to profit for the period
Charged to other comprehensive income and equity
At 3 February 2019

Property, plant and
equipment
£m

Pensions
£m

Other
short-term
temporary
differences
£m

125
8
–
133

124
1
–
125

41
1
17
59

36
(3)
8
41

(80)
14
(8)
(74)

(75)
(6)
1
(80)

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.

11.19 Provision for liabilities

At 4 February 2019 (restated1)
Charged to profit for the period
Utilised during the period
Released during the period
Unwinding of discount
At 2 February 2020

Onerous
contracts
£m
66
16
(27)
(14)
2
43

Other property
provisions
£m
13
4
(2)
–
–
15

Total
£m

86
23
9
118

85
(8)
9
86

Total
£m
79
20
(29)
(14)
2
58

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.

Included with the above balance at 2 February 2020 is £11m (2019: £29m) relating to a balance due within one year. The provision is revised regularly 
in response to market conditions. During the period, a net £2m charge (£16m charge offset by a £14m release) has been recognised to onerous 
contracts provisions due to changes in circumstances or performance relating to certain contracts.

Other property provisions include a petrol filling station decommissioning reserve for the cost of decommissioning petrol tanks, and provisions 
for dilapidations on leased buildings, for the cost of restoring assets to their original condition.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

139

Strategic reportGovernanceFinancial statementsInvestor informationNotes to the Company financial statements continued
52 weeks ended 2 February 2020

11 Company financial statements continued
11.20 Pensions
11.20.1 Defined benefit schemes: summary and description
The Company operates two defined benefit retirement schemes (together ‘the Schemes’) providing benefits based on a benefit formula that 
depends on factors including the employee’s age and number of years of service. The Morrison Scheme provides pension benefits based on 
either the employee’s compensation package or career average revalued earnings (CARE) (the ‘CARE Scheme’). The CARE Scheme is no longer 
open to new members and was closed to future accrual in July 2015. The Retirement Saver Plan (RSP) is a cash balance scheme, which provides 
a lump sum benefit based upon a defined proportion of an employee’s annual earnings, which is revalued each year in line with inflation 
subject to a cap. The RSP is not open to new members and was closed to future accrual in September 2018.

The position of each scheme at the reporting date is as follows:

CARE Scheme
RSP
Net pension asset

Statement of financial position:
Fair value of scheme assets
Present value of obligations
Net pension asset/(liability)

Income statement
Current service cost – recognised in cost of sales
Current service cost – recognised in administrative expenses
Past service cost (guaranteed minimum pension)
Administrative costs paid by Schemes – recognised in administrative expenses
Curtailment loss from closure of the pension scheme
Net interest on net pension (asset)/liability – finance (income)/expense
Total expense (credited)/charged to income statement
Statement of other comprehensive income:
Remeasurements in other comprehensive income – credit

2020
£m
364
(16)
348

2019
CARE
£m
1,261
(977)
284

2019
CARE
£m
–
–
2
1
–
(6)
(3)

(49)

2019
£m
284
(42)
242

2019
RSP
£m
349
(391)
(42)

2019
RSP
£m
35
18
–
1
19
–
73

–

2020
CARE
£m
1,468
(1,104)
364

2020
CARE
£m
–
–
–
1
–
(8)
(7)

(73)

2020
RSP
£m
389
(405)
(16)

2020
RSP
£m
–
–
–
1
–
1
2

(27)

The Schemes are registered schemes under the provisions of Schedule 36 of the Finance Act 2004 and the assets are held in legally separate, 
trustee-administered funds. The Board of each Scheme is required by law to act in the best interests of the Scheme participants within the context 
of administering the Scheme in accordance with the purpose for which the trust was created, and is responsible for setting the investment, funding 
and governance policies of the fund. A representative of the Group attends Trustee Investment Committee meetings in order to provide the 
Group’s view on investment strategy, but the ultimate power lies with the Trustees. The Deed and Rules of the Morrison Scheme gives the Trustees 
the power to set contributions, while in the RSP this power is given to the Group, subject to regulatory override.

Settlement and curtailment losses in the 52 weeks ended 3 February 2019 include £19m as a result of the closure of the RSP to future accrual 
in September 2018.

The Company recognised a past service cost of £2m in the 52 weeks ended 3 February 2019 in relation to the estimated cost of the equalisation 
of guaranteed minimum retirement benefits for men and women, following a ruling by the High Court in October 2018.

140

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

11 Company financial statements continued
11.20 Pensions continued
11.20.2 Scheme assets
Assets of the Schemes generate returns and ultimately cash that is used to satisfy the Schemes’ obligations. They are not necessarily intended 
to be realised in the short term. The Trustees of each Scheme invest in different categories of asset and with different allocations amongst 
those categories, according to the investment principles of that Scheme.

Currently, the investment strategy of the CARE Scheme is to maintain a balance of growth assets (equities), income assets (comprising credit 
investments and corporate bonds) and protection assets (comprising a liability driven instruments (LDI) portfolio), with a weighting towards 
protection assets. There are no direct investments in the Group’s own shares or property occupied by any member of the Group.

Fair value of Scheme assets:

Equities (quoted)
Corporate bonds (quoted)
Diversified growth funds (quoted)
Credit funds (unquoted)
Liability driven investments (unquoted)
Scottish Limited Partnership (unquoted)
Cash (quoted)

2020
CARE
£m
212
119
–
178
924
26
9
1,468

For definitions of liability driven investments, diversified growth funds and credit funds, see note 8.3.

The movement in the fair value of the Schemes’ assets over the period was as follows:

Fair value of scheme assets at start of period
Interest income
Return on scheme assets excluding interest
Employer contributions
Employee contributions
Benefits paid
Administrative expenses
Fair value of scheme assets at end of period

2020
CARE
£m
1,261
35
204
–
–
(31)
(1)
1,468

2020
RSP
£m
158
–
40
–
190
–
1
389

2020
RSP
£m
349
9
70
1
–
(39)
(1)
389

2019
CARE
£m
187
103
120
163
657
26
5
1,261

2019
CARE
£m
1,249
33
7
2
–
(29)
(1)
1,261

2019
RSP
£m
135
–
76
–
137
–
1
349

2019
RSP
£m
315
9
(6)
49
3
(20)
(1)
349

Scottish Limited Partnership
The Company has previously entered into a pension funding partnership structure. In January 2013, the Company made a contribution to the CARE 
Scheme of £30m. On the same day, the CARE Scheme invested £30m in the Wm Morrison Property Partnership (SLP) as a limited partner. The SLP 
holds properties which have been leased back to the Company in return for rental income payments. The Group retains control over these 
properties, including the flexibility to substitute alternative properties.

As a partner in the SLP, the CARE Scheme is entitled to receive a fixed distribution of £2.2m p.a. from the profits of the SLP for 20 years from 2013, 
subject to certain conditions. In July 2015, the SLP was amended to enhance the security provided to the Schemes by including additional properties. 
The terms of these additional properties are such that the CARE Scheme has no entitlement to receive a distribution.

The CARE Scheme’s interests in the SLP increases the net pension asset on an IAS 19 accounting basis because the investments held by the CARE 
Scheme qualify as an asset for Company IAS 19 purposes.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

141

Strategic reportGovernanceFinancial statementsInvestor informationNotes to the Company financial statements continued
52 weeks ended 2 February 2020

11 Company financial statements continued
11.20 Pensions continued
11.20.3 Present value of obligations
The movement in the defined benefit obligation over the period was as follows:

Defined benefit obligation at start of period
Current service cost
Past service cost (guaranteed minimum pension)
Interest expense
Actuarial gain – demographic assumptions
Actuarial (loss)/gain – financial assumptions
Actuarial gain – experience
Curtailment loss from closure of the pension scheme
Employee contributions
Benefits paid
Defined benefit obligation at end of period

2020
CARE
£m
(977)
–
–
(27)
27
(162)
4
–
–
31
(1,104)

2020
RSP
£m
(391)
–
–
(10)
–
(58)
15
–
–
39
(405)

2019
CARE
£m
(1,019)
–
(2)
(27)
31
11
–
–
–
29
(977)

The durations of the defined benefit obligations at the end of the 2020 reporting period are: RSP 20 years; CARE 23 years. The weighted average 
duration of the Schemes is 22 years.

11.20.4 Significant actuarial assumptions
The following are the principal actuarial assumptions at the reporting date (expressed as weighted averages):

Financial assumptions
Discount rate applied to scheme liabilities (% p.a.)
Inflation assumption (RPI) (% p.a.)

Life expectancies
Longevity in years from age 65 for current pensioners
Male
Female
Longevity in years from age 65 for current members aged 45
Male
Female

2020
CARE
1.9%
2.9%

2020
CARE

20.9
22.3

22.6
24.2

2020
RSP
1.8%
2.9%

2020
RSP

n/a
n/a

n/a
n/a

2019
CARE
2.8%
3.2%

2019
CARE

21.4
22.8

23.2
24.7

2019
RSP
£m
(333)
(53)
–
(9)
–
3
3
(19)
(3)
20
(391)

2019
RSP
2.7%
3.2%

2019
RSP

n/a
n/a

n/a
n/a

For deriving discount rates, the Group estimates these rates with reference to high quality corporate bonds. At very long durations, where there are 
no high quality corporate bonds, the yield curve is extrapolated based on available corporate bond yields of mid to long duration. The Company 
believes that this approach appropriately reflects expected yields on high quality corporate bonds over the duration of the Company’s pension 
schemes, as required by IAS 19.

Assumptions regarding future mortality experience are set based on actuarial advice and in accordance with published statistics. The mortality tables 
used for the 52 weeks ended 2 February 2020 are the S2PMA/S2PFA-Heavy mortality tables (males/females) based on year of birth with a scaling 
factor of 110% applied to the mortality rates, with CMI 2018 core projections and a long-term rate of improvement of 1.5% p.a. For the 52 weeks ended 
3 February 2019, the Company used the S2PMA/S2PFA-Heavy mortality tables (males/females) based on year of birth with a scaling factor of 110% 
applied to the mortality rates, with CMI 2017 projections and a long-term rate of improvement of 1.5% p.a.

142

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

 
11 Company financial statements continued
11.20 Pensions continued
11.20.4 Significant actuarial assumptions continued
Related actuarial assumptions (expressed as weighted averages)

Rate of increase of pensions in payment: RPI inflation capped at either 
2.5% p.a. or 5% p.a. (% p.a.)
Rate of increase of pensions in deferment: CPI inflation capped at either 
2.5% p.a. or 5% p.a. (% p.a.)
CPI inflation (% p.a.)

2020
CARE

2.0%/2.8%

2020
RSP

–

–/2.0%
2.0%

2.0%/–
2.0%

2019
CARE

2.1%/3.1%

–/2.1%
2.1%

2019
RSP

–

2.1%/–
2.1%

Sensitivity analysis on significant actuarial assumptions 
The following table summarises the impact on the defined benefit obligation at the end of the reporting period if each of the significant actuarial 
assumptions listed above were changed, in isolation, assuming no other changes in market conditions at the accounting date. In practice any 
movement in assumptions could be accompanied by a partially offsetting change in asset values, and the corresponding overall impact on the net  
asset/(liability) is therefore likely to be lower than the amounts below in a number of scenarios. Extrapolation of the sensitivities shown may 
not be appropriate.

Discount rate applied to Scheme obligations
Inflation assumption (RPI and associated assumptions)
Longevity

+/-0.1% p.a.
+/-0.1% p.a.
+one year

2020
CARE
+/-25
+/-20
+40

2020
RSP
+/-8
+/-7
n/a

2019
CARE
-/+25
+/-20
+50

2019
RSP
-/+7
+/-7
n/a

11.20.5 Funding
The CARE Scheme is entirely funded by the Company. The Company along with other subsidiaries of the Group participated in the RSP. There is 
no contractual agreement or stated policy for charging the net defined benefit cost between the Company and its subsidiaries. The contribution 
of each participating subsidiary to the RSP is currently calculated in proportion to the number of employees that are members of the RSP.

The latest full actuarial valuations were carried out as at 5 April 2019 for the CARE Scheme and the RSP. The valuations indicated that, on the agreed 
funding basis, the CARE and RSP Schemes had surpluses of £157m and £7m respectively. As a result of these funding positions there are currently 
no deficit contributions payable. As such there is no ‘minimum funding requirement’ in force.

The results of the 2019 actuarial valuations for the CARE Scheme have been used and updated for IAS 19 ‘Employee benefits’ purposes for the period 
to 2 February 2020 by a qualified independent actuary. The schemes expose the Company to inflation risk, interest rate risk and market investment 
risk. In addition, the CARE Scheme exposes the Company to longevity risk.

At 2 February 2020, schemes in surplus have been disclosed within the assets in the Statement of financial position. The Company has taken legal 
advice with regard to the recognition of a pension surplus and also recognition of a minimum funding requirement under IFRIC 14 ‘IAS 19 – The limit 
on a defined benefit asset, minimum funding requirement and their interaction’. This advice concluded that recognition of a surplus is appropriate on 
the basis that the Company has an unconditional right to a refund of a surplus. In respect of the RSP, this is on the basis that paragraph 11(a) of IFRIC 14 
applies enabling a refund of surplus during the life of the RSP. In respect of the CARE Scheme, it is on the basis that paragraph 11(b) or 11(c) of IFRIC 14 
applies enabling a refund of surplus assuming the gradual settlement of the scheme liabilities over time until all members have left the scheme or the 
full settlement of the Scheme’s liabilities in a single event (i.e. as a scheme wind up). Amendments to the current version of IFRIC 14 are currently being 
considered. The legal advice received by the Company has concluded that the above accounting treatment should not be materially affected by the 
2015 exposure draft of the revised wording to IFRIC 14.

The current best estimate of Company contributions to be paid to the defined benefit schemes for the accounting period commencing 2 February 2020 
is £3m (2019: £3m). This estimate includes amounts payable from the SLP.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

143

Strategic reportGovernanceFinancial statementsInvestor informationNotes to the Company financial statements continued
52 weeks ended 2 February 2020

11 Company financial statements continued
11.20 Pensions continued
11.20.6 Defined contribution scheme
The Company opened a defined contribution pension scheme called the Morrisons Personal Retirement Scheme (MPRS) for colleagues during  
the 53 weeks ended 4 February 2018. The MPRS has become the auto enrolment scheme for the Company. As the MPRS is a defined contribution 
scheme, the Company is not subject to the same investment, interest rate, inflation or longevity risks as it is for the defined benefit schemes. 
The benefits that employees receive are dependent on the contributions paid, investment returns and the form of benefit chosen at retirement. 
During the 52 weeks ended 2 February 2020, the Company paid contributions of £50m to the MPRS (2019: £21m), and expects to contribute £50m 
for the following period (2019: £52m).

11.21 Share capital

At 4 February 2019
Share options exercised
At 2 February 2020

All issued shares are fully paid and have a par value of 10p per share (2019: 10p per share).

For further details on share capital and share premium, see note 6.6.

11.22 Reserves

Capital redemption reserve
Merger reserve
Hedging reserve
Retained earnings
Total

Number of 
shares 
millions
2,368.3
36.7
2,405.0

Share capital
£m
237
3
240

Share premium
£m
178
14
192

2020
£m
39
940
(37)
2,282
3,224

Total
£m
415
17
432

2019
restated1
£m
39
1,202
10
2,278
3,529

1  For further details on the restatement of the reported results for the 52 weeks ended 3 February 2019 from adopting IFRS 16 ‘Leases’, see note 11.25.

Capital redemption reserve
The capital redemption reserve at the start of the period related to 389,631,561 of the Company’s own shares which it purchased on the open 
market for cancellation between 31 March 2008 and 8 March 2013 at a total cost of £1,081m.

Merger reserve
The merger reserve represents the reserve arising on the acquisition in 2004 of Safeway Limited. This merger reserve was initially considered 
unrealised on the basis it was represented by investments held by the Company, which is not qualifying consideration in accordance with Tech 02/17 
issued by the Institute of Chartered Accountants in England and Wales (ICAEW).

During the 53 weeks ended 4 February 2018, the majority of the Company’s investments were transferred to another Group company, Wm Morrison 
Supermarkets Holdings Limited, in exchange for an intercompany loan. To the extent that this intercompany balance is settled in qualifying 
consideration, the same proportion of the merger reserve becomes realised. During the 52 weeks ended 2 February 2020, this intercompany 
loan balance was partially settled through £262m of qualifying consideration (2019: £402m). As a result, £262m of the merger reserve balance 
was realised in the period (2019: £402m).

Hedging reserve
This represents the gains and losses arising on derivatives used for cash flow hedging.

144

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

11 Company financial statements continued
11.23 Capital commitments

Contracts placed for future capital expenditure not provided in the financial statements 
(property, plant and equipment, right-of-use assets and intangible assets)
Contracts placed for future leases not provided in the financial statements

2020
£m

31
34

2019
£m

32
–

11.24 Guarantees and contingent liabilities
The Company has given an unlimited guarantee in respect of the overdraft of all the subsidiary undertakings within the Group’s banking offset 
agreement. The overdraft position at 2 February 2020 was £nil (2019: £nil). Where the Company enters into financial contracts to guarantee the 
indebtedness of other companies within its Group, the Company considers these to be insurance arrangements, and accounts for them as such. 
In this respect, the Company treats the guarantee contract as a contingent liability until such time as it becomes probable that the Company 
will be required to make a payment under the guarantee.

Following the disposal of the land and building of its customer fulfilment centre at Dordon to a third party in the 53 weeks ended 4 February 2018, 
the Company continues to guarantee the lease in respect of this site. If the lessee were to default, their lease obligations could revert back to the 
Company under the terms of the guarantee and become a liability of the Company. Should the lessee default, the additional future commitment 
is estimated at up to £30m (2019: £31m).

The Company has an ongoing legal case brought by a number of current and former colleagues relating to employee data theft in the 52 weeks 
ended February 2015. In December 2017, the High Court concluded that the Company was liable for the actions of the former employee who 
conducted the data theft. The Company launched an appeal to this judgement and the High Court has confirmed that there will be no hearings on 
the level of compensation until the appeals have been concluded. During the 52 weeks ended 3 February 2019 the High Court rejected this appeal 
and the Company appealed to the Supreme Court. The Supreme Court hearing took place in November 2019 and the Company is waiting for the 
decision. It is the Directors’ view that at this stage of the process the Company cannot reliably assess the outcome of the case nor reasonably 
estimate the quantum of any loss and as such no provision has been recognised in these consolidated financial statements.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

145

Strategic reportGovernanceFinancial statementsInvestor informationNotes to the Company financial statements continued
52 weeks ended 2 February 2020

11 Company financial statements continued
11.25 Changes in accounting policies
The Company has adopted the fully retrospective approach to transition for IFRS 16 ‘Leases’ and therefore the comparative consolidated statement 
of financial position as at 3 February 2019 has been restated.

Impact on the consolidated income statement
The adoption of IFRS 16 resulted in changes to the consolidated income statement, as previously recognised rental costs were removed and replaced 
with a depreciation charge on the right-of-use assets and a finance cost on the lease liabilities.

The impact of IFRS 16 increased the loss after tax for the Company for the 52 weeks ended 3 February 2019 by £1m. After adjusting for exceptionals, 
the impact on profit before exceptionals after tax was a reduction of £3m.

Impact on the consolidated statement of financial position
Upon adoption of IFRS 16, the Company recognised right-of-use assets (representing the right to use the underlying assets) and lease liabilities for 
lease payments on the discounted future obligations.

The impact of IFRS 16 as at 3 February 2019 was to change each line as follows:

Fixed assets
Property, plant and equipment
Right-of-use assets
Investment property

Current assets
Debtors
Other debtors

Creditors
Lease liabilities
Net current assets

Total assets less current liabilities

Creditors
Lease liabilities

Deferred tax liabilities
Provisions

Net assets

Shareholders’ equity
Retained earnings and other reserves
Total shareholders’ funds

2019
£m

(136)
1,136
4
1,004

(193)
8
(185)

67
(106)
(224)

780

88
(1,452)

59
234

(291)

(291)
(291)

As at 3 February 2019, IFRS 16 principally impacted the following lines in the statement of financial position:

Right-of-use assets of £1,136m were recognised and presented separately in the statement of financial position. Included within this balance were 
assets reclassified from debtors of £192m and property, plant and equipment of £136m.

Investment property right-of-use assets of £4m have been recognised in respect of leasehold investment property.

Lease liabilities of £1,558m were recognised and split between current and non-current on the face of the consolidated statement of financial 
position. Included within this balance were liabilities reclassified from creditors of £130m.

Deferred tax liabilities decreased by £59m in relation to the tax relief available for the transition adjustment that will be realised over the remaining life 
of the leases.

Provisions reduced by £234m as onerous lease provisions are derecognised on application of IFRS 16.

The net impact of all of the adjustments in the table above has decreased retained earnings and other reserves by £291m.

146

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Related undertakings

In accordance with section 409 of the Companies Act 2006, a full list of related undertakings including the country of incorporation, the principal  
activity and the effective percentage of equity owned as at 2 February 2020 is disclosed below. The registered address of all undertakings is  
Hilmore House, Gain Lane, Bradford, BD3 7DL unless otherwise stated.

Related undertakings of Wm Morrison Supermarkets PLC
Name
Bos Brothers Fruit and Vegetables B.V. 1
Chippindale Foods Limited
De Mandeville Gate Management Limited
Dordon SPV Limited2
Farock Insurance Company Limited3
Fisherdale Properties Limited
Flower World Limited
Ipsolus Limited
MHE JVCo Limited4
MoClo Limited
Neerock Farming Limited5
Perimeter Holdings Limited
Wm Morrison (HK) Limited6
Wm Morrison Nominee 1 Limited
Wm Morrison Nominee 2 Limited
Wm Morrison Nominee 3 Limited 
Wm Morrison Pension Trustee Limited
Wm Morrison Property Investments Limited7
Wm Morrison Supermarkets Holdings Limited

Country of incorporation
Netherlands
United Kingdom
United Kingdom
United Kingdom
Isle of Man
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
Hong Kong
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom

Principal activity
Acquirer of food products
Supplier of eggs
Property maintenance
Lease company
Insurance company
Dormant
Dormant
Dormant
Joint venture with Ocado
Dormant
Dormant
Property development
Acquirer of non-food products
Dormant
Dormant
Dormant
Dormant
General partner in a partnership
Holding company 

Related undertakings of other Group companies
Name
Alliance Property Holdings Limited
Amos Hinton & Sons Limited
Argyle Securities Limited7
Argyll Foods Limited
Argyll Stores (Holdings) Limited
Ascot Road Watford Limited
Cancede Limited
Cordon Bleu Freezer Food Centres Limited
Divertigo Limited
English Real Estates Limited
Erith Pier Company Limited
Evermere Limited
Farmers Boy Limited
Farmers Boy (Deeside) Limited
Federated Properties Limited
Firsdell Ltd
Freehold Investments Limited8
Holsa Limited
International Seafoods Limited
J3 Property Limited7
Kiddicare Properties Limited
Lease Securities Limited8
Maypole Limited9
MDW (Eastbourne) Limited
Monument Hill Properties Limited
Neerock Limited
Newincco 1072 Limited

Country of incorporation
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
Jersey
United Kingdom
United Kingdom
United Kingdom
United Kingdom
Jersey
Guernsey
United Kingdom
United Kingdom
United Kingdom
United Kingdom

Principal activity
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Property investment
Dormant
Dormant
Dormant
Property maintenance
Dormant
Manufacturer and distributor of fresh food products
Dormant
Dormant
Dormant
Property investment
Dormant
Preparation and supply of seafood
Dormant
Dormant
Property investment
Investment company
Dormant
Dormant
Fresh meat processor
Property development

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Interest
100%
100%
51%
100%
100%
100%
100%
100%
51%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%

Interest
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%

147

Strategic reportGovernanceFinancial statementsInvestor informationRelated undertakings continued

Related undertakings of other Group companies continued

Name
Oldwest Limited7
Optimisation Developments Limited
Optimisation Investments Limited
Presto Stores (LC) Limited
Presto Stores Limited
Rathbones Bakeries Limited
Rathbone Kear Limited
RP (No. 37) Limited8
Safeway (Overseas) Limited
Safeway Development Limited
Safeway Food Stores Limited
Safeway Limited
Safeway Pensions Trustees Company Limited
Safeway Pension Trustees Limited
Safeway Properties Limited
Safeway QUEST Trustees Limited
Safeway Stores (Gibraltar) Pension Trustees Limited10
Safeway Stores (Ireland) Limited
Safeway Stores Limited
Safeway Trustee (FURB) Limited
Safeway Wholesale Limited
Simply Fresh Foods Holdings Limited
Stalwart Investments Limited8
Stores Group Limited
The Home & Colonial Stores Limited
The Medical Hall Limited11
The Morrisons Foundation
Tower Centre Hoddesdon Limited
Trilogy (Leamington Spa) Limited
Velligrist Limited
Wm Morrison At Source Limited
Wm Morrison Bananas Limited
Wm Morrison GP 1 Limited
Wm Morrison GP 2 Limited
Wm Morrison GP 3 Limited
Wm Morrison Growers Limited
Wm Morrison LP 1 Limited
Wm Morrison LP 2 Limited
Wm Morrison LP 3 Limited
Wm Morrison Produce Limited
Wm Morrison Property Partnership LP7
Wm Morrison Property Partnership 1 Limited Partnership
Wm Morrison Property Partnership 2 Limited Partnership
Wm Morrison Property Partnership 3 Limited Partnership
Wm Morrison Supermarket Stores Ltd

Country of incorporation
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
Jersey
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
Gibraltar
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
Jersey
United Kingdom
United Kingdom
Gibraltar
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom

Principal activity
Dormant
Property development
Property investment
Dormant
Dormant
Dormant
Manufacturer and distributor of morning goods and bread
Property investment
Grocery retailer (overseas)
Dormant
Dormant
Holding company
Dormant
Dormant
Property investment
Dormant
Dormant
Dormant
Grocery retailer
Dormant
Dormant
Dormant
Property investment
Investment company
Dormant
Pharmaceutical licence holder (Gibraltar)
Charity
Dormant
Property development
Dormant
Technical testing and analysis
Property investment
Dormant
General partner in a partnership
Dormant
Acquirer of fresh produce
Dormant
Limited partner in a partnership
Dormant
Produce packer and purchaser
Scottish Limited Property Partnership
Dormant
Property partnership
Property partnership
Dormant

Interest
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%

1  Registered address 3151, ZJ Hoek van Holland, the Netherlands, Amersgat 17.
2  Registered address 1 Ashley Road, 3rd Floor, Altrincham, WA14 2DT.
3  Registered address 1st Floor, Goldie House, 1-4 Goldie Terrace, Douglas, Isle of Man, IM1 1EB.
4  Registered address Buildings 1 & 2, Trident Place, Mosquito Way, Hatfield, Hertfordshire, AL10 9UL.
5  Registered address Market Hill, Market Hill Road, Turriff, Aberdeenshire, Scotland, AB53 4PA.
6  Registered address 19/F Millenium City 2, No 378 Kwun Tong Road, Kowloon, Hong Kong.
7  Registered address Capella Building (Tenth Floor), 60 York Street, Glasgow, G2 8JX.

8  Registered address Lime Grove House, Green Street, St Helier, Jersey, JE1 2ST.
9   Registered address 1st & 2nd floors, Elizabeth House, Les Ruettes Brayes, St Peter Port, 

Guernsey, GY1 1EW.

10 Registered address Suites 41/42 Victoria House, 26 Main Street, Gibraltar.
11  Registered address 1st Floor, 5 Secretary’s Lane, Gibraltar GX11 1AA.

148

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Five year summary
52 weeks ended 2 February 2020

Consolidated income statement

Revenue
Cost of sales
Gross profit
Other operating income
Profit/loss on disposal and exit of properties  
and sale of business and investments
Administrative expenses
Operating profit
Finance costs
Finance income
Share of profit of joint venture (net of tax)
Profit before taxation
Taxation
Profit for the period attributable to the owners  
of the Company
Profit before tax and exceptionals3
Profit before exceptionals after tax3

Earnings per share (pence):

Basic
Diluted

Basic earnings per share before exceptionals3
Dividend per ordinary share (pence)

1  Reported on a 53 week basis.
2  Not restated for the impact of IFRS 16 ‘Leases’, these years are presented as reported, under IAS 17.
3  For definitions, see the Glossary on pages 152 to 154.

2020
£m

17,536
(16,907)
629
94

66
(268)
521
(111)
24
1
435
(87)

348
408
314

14.60
14.44
13.18
8.77

Restated
2019
£m

17,735
(17,083)
652
88

–
(308)
432
(153)
23
1
303
(70)

233
396
303

9.89
9.67
12.85
12.60

20181,2
£m

17,262
(16,629)
633
78

19
(272)
458
(94)
14
2
380
(69)

311
374
285

13.30
13.03
12.19
10.09

20172
£m

16,317
(15,713)
604
76

32
(244)
468
(160)
15
2
325
(20)

305
337
253

13.11
12.95
10.86
5.43

20162 
£m

16,122
(15,505)
617
72

97
(472)
314
(112)
13
2
217
5

222
242
181

9.51
9.47
7.77
5.00

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

149

Strategic reportGovernanceFinancial statementsInvestor informationFive year summary continued
As at 2 February 2020

Consolidated statement of financial position

Assets
Goodwill and intangible assets
Property, plant and equipment
Right-of-use assets
Investment property
Retirement benefit surplus
Investment in joint venture
Investments
Trade and other receivables
Derivative financial assets
Non-current assets
Current assets
Assets classified as held-for-sale
Liabilities
Current liabilities
Other financial liabilities
Lease liabilities
Deferred tax liabilities
Retirement benefit deficit
Provisions
Non-current liabilities
Net assets
Shareholders’ equity
Share capital
Share premium
Capital redemption reserve
Merger reserve
Retained earnings and other reserves
Total equity attributable to the owners of the Company

1  Not restated for the impact of IFRS 16 ‘Leases’.

2020
£m

381
7,147
942
58
960
39
–
71
–
9,598
1,319
3

(3,396)
(1,115)
(1,304)
(472)
(16)
(76)
(2,983)
4,541

240
192
39
2,578
1,492
4,541

Restated
2019  
£m

Restated
2018  
£m

404
7,094
929
60
730
47
–
8
15
9,287
1,340
39

(3,349)
(1,112)
(1,328)
(414)
(42)
(96)
(2,992)
4,325

237
178
39
2,578
1,293
4,325

428
7,027
970
69
612
53
–
8
16
9,183
1,275
4

(3,080)
(1,246)
(1,354)
(415)
(18)
(99)
(3,132)
4,250

236
159
39
2,578
1,238
4,250

20171
£m

445
7,227
–
33
293
56
–
–
16
8,070
1,176
–

(2,864)
(1,555)
–
(417)
(21)
(326)
(2,319)
4,063

234
128
39
2,578
1,084
4,063

20161
£m

483
7,161
–
37
186
63
31
–
30
7,991
1,316
–

(2,755)
(2,058)
–
(429)
–
(309)
(2,796)
3,756

234
127
39
2,578
778
3,756

150

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Supplementary information
52 weeks ended 2 February 2020

(Decrease)/increase on previous year %
Revenue
Operating profit before exceptionals
Profit before taxation
Profit after taxation
Profit before taxation and exceptionals
Diluted earnings per share
Ordinary dividend per share

% of revenue
Operating profit before exceptionals
Profit before taxation
Profit after taxation

Retail portfolio
Total number of stores
Petrol filling stations
Total sales area (000s square feet)2
Total supermarket takings ex fuel (gross) £m3
Average takings per store per week ex fuel (£000)3
Average number of customers per store per week3
Average take per customer (£)3

Employees
Full time
Part time
Total
Full time equivalent (average)

Average per FTE employee:
Revenue (£000s)
Operating profit before exceptionals (£)
Employee costs (£)

2020

20191

20181

20171

20161

(1.12)
0.59
43.56
49.36
3.03
49.33
2.58

2.93
2.48
1.98

492
335
14,880
13,735
535
23,673
22.60

37,924
60,695
98,619
71,263

246
7,199
25,890

2.74
14.61
(20.26)
(25.08)
5.88
(25.79)
8.37

2.88
1.71
1.38

494
335
14,884
14,023
547
24,399
22.52

39,581
64,049
103,630
72,120

246
6,448
26,345

5.79
3.01
16.92
1.97
10.98
0.62
12.15

2.58
2.20
1.80

491
334
14,094
14,061
540
24,164
22.36

40,162
65,325
105,487
73,210

236
6,078
26,472

1.21
27.43
49.77
37.39
39.26
36.74
8.60

2.65
1.99
1.87

491
334
14,094
13,591
531
23,532
22.62

42,054
70,311
112,365
77,300

211
5,589
24,900

(4.13)
(23.30)
(127.40)
(129.17)
(29.86)
(129.17)
(18.32)

2.10
1.35
1.38

498
336
14,142
13,700
521
22,573
23.44

47,925
72,988
120,913
82,992

194
4,085
23,424

1  2019 restated for the impact of IFRS 16 ‘Leases’. 2016-2018 not restated.
2  During the 52 weeks ended 3 February 2019, we adjusted the internal sales area of several stores to incorporate refits, re-configurations and other changes in gross to net space.
3  Excludes convenience and online.

The impact of week 53 in the period ended 3 February 2018 was to increase revenue by £318m and increase profit before taxation by £5m.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

151

Strategic reportGovernanceFinancial statementsInvestor informationGlossary

Alternative Performance Measures
In response to the Guidelines on Alternative Performance Measures (APMs) issued by the European Securities and Markets Authority (ESMA), we have 
provided additional information on the APMs used by the Group. The Directors use the APMs listed below as they are critical to understanding the 
financial performance and financial health of the Group. As they are not defined by IFRS, they may not be directly comparable with other companies 
who use similar measures.

On transition to IFRS 16, the definitions of net debt and return on capital employed (ROCE) changed. Net debt now includes current and non-current 
lease liabilities. Previously, ROCE took into account the operating lease rentals charge (on land and buildings) as part of the return and a lease adjustment 
(10 times rent charged) for the capital employed element. Following adoption of IFRS 16 and the recognition of lease liabilities and assets, these 
adjustments are no longer necessary in the ROCE calculation. Amounts relating to these measures included within this statement have been restated 
unless detailed otherwise.

Closest equivalent  
IFRS measure

Definition and purpose

Reconciliation for 2019/20 Group measures1

Measures

Profit measures

Like-for-like  
(LFL) sales growth

Revenue

Percentage change in year-on-year sales (excluding VAT),  
removing the impact of new store openings and closures  
in the current or previous financial year.

The measure is used widely in the retail industry as an indicator  
of ongoing sales performance. It is also a key measure for  
Director and management remuneration. See page 58 in the 
Directors’ remuneration report for more information.

Including fuel:
Percentage change in year-on-year total reported revenue.

Excluding fuel:
Percentage change in year-on-year total sales excluding fuel.

This measure illustrates the total year-on-year sales growth.

This measure is a key measure for Director and management 
remuneration. See page 58 in the Directors’ remuneration  
report for more information.

Profit before tax and exceptionals is defined as profit before tax, 
exceptional items and net retirement benefit interest. This excludes 
exceptional items which are significant in size and/or nature and  
net retirement benefit interest.

This measure is a key measure used by the Directors. It provides key 
information on ongoing trends and performance of the Group and  
is used for Director and management remuneration. See page 58  
in the Directors’ remuneration report for more information.

Profit before tax and exceptionals after a normalised tax charge.

This measure is used by the Directors as it provides key information  
on ongoing trends and performance of the Group, including a 
normalised tax charge.

Total sales growth

Revenue

Profit before tax 
and exceptionals

Profit  
before tax

Profit  
after tax

Profit before 
exceptionals  
after tax

Operating  
profit before 
exceptionals

Operating 
profit2

Reported operating profit before exceptional items, which are 
significant in size and/or nature.

This measure is used by the Directors as it provides key information  
on ongoing trends and performance of the Group.

Net finance  
costs before 
exceptionals

Finance  
costs

Reported net finance costs excluding the impact of net retirement 
benefit interest and other exceptional items, which are significant  
in size and/or nature.

This measure is used by the Directors as it provides key  
information on ongoing cost of financing excluding the impact  
of exceptional items.

Group LFL (exc. fuel)
Group LFL (inc. fuel)
Net new space (inc. fuel)
Total revenue year-on-year

52 weeks ended  
2 February  
2020 %
(0.8)%
(1.1)%
(0.0)%
(1.1)%

A reconciliation of total sales including  
and excluding fuel is provided in note 1.2  
of the financial statements.

A reconciliation of this measure is provided  
in note 1.4 of the financial statements.

£314m being profit before tax and exceptionals 
(£408m) less a normalised tax charge (£94m) 
(see note 1.4 of the financial statements).

£513m being reported operating profit 
(£521m) less profit/loss on disposal and exit 
of properties (£66m), and impairment and 
provisions for onerous contracts (£2m), plus 
store restructuring and closure costs (£51m)  
and other exceptional items (£9m).

A reconciliation of this measure is provided  
in note 6.2 of the financial statements.

1   Certain ratios referred to in the financial statements are calculated using more precise numbers rather than rounded numbers. These stated ratios may therefore differ slightly to those calculated by 

the numbers in this report due to rounding (as numbers in the financial statements are presented in round millions).

2  Operating profit is not defined under IFRS. However, it is a generally accepted profit measure.

152

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Measures

Closest equivalent  
IFRS measure

Definition and purpose

Profit measures continued

Reconciliation for 2019/20 Group measures1

Earnings before 
interest, tax, 
depreciation  
and amortisation 
(EBITDA) before 
exceptionals

EBITDA margin 
before 
exceptionals

Operating 
profit2

Operating profit before exceptional items including share of  
profit from joint venture, before depreciation and amortisation.

This measure is used by the Directors as it provides key information 
on ongoing trends and the performance of the Group before 
capital investment and financing costs.

£1,039m being operating profit before 
exceptionals (£513m), plus share of profit from 
joint venture (£1m), plus depreciation (£434m) 
and amortisation (£91m).

No direct 
equivalent

EBITDA before exceptional items, as a percentage of revenue.

This measure is used by the Directors as it provides key information 
on ongoing trends and the performance of the Group before 
capital investment and financing costs.

5.9% being EBITDA before exceptional items 
(£1,039m) divided by revenue (£17,536m).

Interest cover

No direct 
equivalent

Operating profit before exceptionals divided by net finance costs 
before exceptionals.

This measure is used by the Directors as a measure of the Group’s 
ability to meet its financing costs.

4.8x being operating profit before exceptionals 
(£513m) divided by net finance costs before 
exceptionals (£106m).

Basic earnings  
per share before 
exceptionals

Basic 
earnings  
per share

Basic earnings per share based on profit before exceptionals  
after tax rather than reported profit after tax as described above.

A reconciliation of this measure is included  
in note 1.5 of the financial statements.

This measure is a key measure used by the Directors. It provides key 
information on ongoing trends and performance of the Group and  
is used for Director and management remuneration, and in setting 
the dividend policy. See page 58 in the Directors’ remuneration 
report for more information.

Diluted earnings 
per share before 
exceptionals

Tax measures

Normalised tax

Diluted 
earnings  
per share

Diluted earnings per share based on profit before exceptionals  
after tax rather than reported profit after tax as described above.

A reconciliation of this measure is included  
in note 1.5 of the financial statements.

Effective tax Normalised tax is the tax rate applied to the Group’s principal 
activities on an ongoing basis. This is calculated by adjusting  
the effective tax rate for the period to exclude the impact  
of exceptional items and net retirement benefit interest.

This measure is used by the Directors as it provides a better 
reflection of the normalised tax charge for the Group.

A reconciliation of the tax charge is found  
in note 2.2.3 of the financial statements.

Cash flows and net debt measures

Free cash flow

No direct 
equivalent

Adjusted free  
cash flow

No direct 
equivalent

Net debt

Gearing

No direct 
equivalent

No direct 
equivalent

Movement in net debt before dividends.

This measure is used by the Directors as it provides key information 
on the level of cash generated by the Group before the payment  
of dividends.

This measure is a key measure used by the Directors. It provides  
key information on the level of cash generated by the Group  
and is used for Director and management remuneration. 

Net debt is current and non-current: borrowings, lease liabilities  
and derivative financial assets & liabilities; net of cash and  
cash equivalents.

Net debt as a percentage of net assets.

This measure is used by the Directors as a measure of the capital 
structure of the Group and its ability to maintain its credit ratings  
and covenants. 

£238m being the movement in net debt  
(£(64)m) before payment of dividend (£302m).

See page 58 in the Directors’  
remuneration report.

A reconciliation of this measure is provided  
in note 6.5 of the financial statements.

54% being net debt (£2,458m) as a percentage 
of net assets (£4,541m).

1   Certain ratios referred to in the financial statements are calculated using more precise numbers rather than rounded numbers. These stated ratios may therefore differ slightly to those calculated by 

the numbers in this report due to rounding (as numbers in the financial statements are presented in round millions).

2  Operating profit is not defined under IFRS. However, it is a generally accepted profit measure.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

153

Strategic reportGovernanceFinancial statementsInvestor informationGlossary continued

Measures

Closest equivalent  
IFRS measure

Definition and purpose

Cash flows and net debt measures continued

Reconciliation for 2019/20 Group measures1

Working capital 
movement

Operating working 
capital movement

No direct 
equivalent

No direct 
equivalent

Movement in inventories, trade and other receivables,  
trade and other payables and provisions.

A reconciliation of this measure is provided  
in note 5.6 of the financial statements.

Working capital movement adjusted for onerous contract charges, 
onerous payments and other non-operating payments.

A reconciliation of this measure is provided  
in note 5.6 of the financial statements.

Other measures

Return on Capital 
Employed (ROCE)

No direct 
equivalent

This measure is used by the Directors as it provides a more 
appropriate reflection of the working capital movement by 
excluding certain non-recurring movements.

ROCE is calculated as return divided by average capital employed. 
Return is defined as annualised profit before exceptionals after tax 
adjusted for net finance costs before exceptionals and operating 
lease rentals (on land and buildings). Capital employed is defined  
as average net assets excluding net retirement benefit surplus  
and deficit, less average net debt.

This measure is used by the Directors as it is a key ratio in 
understanding the performance of the Group.

Onerous 
payments

No direct 
equivalent

Payments made to settle onerous contractual commitments, 
includes amounts paid to exit ‘pipeline’ sites or sums paid to  
exit onerous contracts early (e.g. leases).

ROCE (7.0%) equals return divided by average 
capital employed:

Return (£420m) = Profit before exceptionals 
after tax annualised (£314m) adjusted 
for annualised net finance costs before 
exceptionals (£106m).

Average capital employed (£6,043m) = Average 
net assets excluding the net retirement  
benefit surplus (£3,617m) and average net  
debt (£2,426m).

Onerous capital payments (£41m) plus  
payment to exit leases (£17m), included  
within repayment of lease obligations in  
the consolidated cash flow statement.

1   Certain ratios referred to in the financial statements are calculated using more precise numbers rather than rounded numbers. These stated ratios may therefore differ slightly to those calculated by 

the numbers in this report due to rounding (as numbers in the financial statements are presented in round millions).

154

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Investor relations and financial calendar

Financial calendar 2020/21

Financial events and dividends

Quarter 1 trading statement
Final dividend record date
Annual General Meeting
Final dividend payment date
Half year end
Interim results announcement
Interim dividend record date
Interim dividend payment date
Financial year end

12 May 2020
22 May 2020
11 June 2020
29 June 2020
2 Aug 2020
10 Sep 2020
25 Sep 2020
30 Oct 2020
31 Jan 2021 

Company Secretary
Jonathan Burke

Company number
00358949

Registered office
Wm Morrison Supermarkets PLC  
Hilmore House 
Gain Lane  
Bradford  
BD3 7DL  
Telephone: 0845 611 5000  
www.morrisons.com

Investor relations
Telephone: 0845 611 5710  
Email: accinvr@morrisonsplc.co.uk

Corporate responsibility enquiries
Telephone: 0845 611 5000

Annual General Meeting
The AGM will be held on 11 June 2020 at  
Wm Morrison Supermarkets PLC Head Office, 
Gain Lane, Bradford, BD3 7DL.

A separate notice convening the meeting  
is sent to shareholders, which includes an 
explanation of the items of special business  
to be considered at the meeting.

‘My Share’ Corporate Sponsored 
Nominee Account
Morrisons and Equiniti Financial Services 
Limited have set up a Corporate Sponsored 
Nominee Account called ‘My Share’.

By transferring shares into this account 
shareholders will still enjoy the benefits of 
owning shares. Shareholders will retain the  
right to receive dividend payments and  
the Company will make available financial 
information and arrange for attendance  
at and voting on matters put to general 
meetings of the Company. The benefits  
of using ‘My Share’ instead of paper  
certificates are:

• there are no certificates to lose providing 
protection against lost certificate fees;
• increased privacy as shareholder details  

are taken off the register;

• access to competitive dealing rates and  

faster settlement;

• simplified personal records with regular  

share statements; 

• benefits from the reassurance of regulation 
by the Financial Conduct Authority (FCA); and

• it’s free to join and there are no annual 
charges, although a fee may apply if 
shareholders do not hold all their  
share certificates.

More information is available at 
www.shareview.co.uk/info/csn/ or  
by Equiniti directly (see page 156).

Dividend reinvestment plan
The Company has a dividend reinvestment  
plan which allows shareholders to reinvest  
their cash dividends in the Company’s shares 
bought in the market through a specifically 
arranged share dealing service. Full details  
of the plan and its charges, together with 
mandate forms, are available from Equiniti,  
our Registrars.

Morrisons website
Shareholders are encouraged to visit our 
website, www.morrisons.com, to obtain 
information on Company history, stores  
and services, latest offers, press information  
and a local store finder.

Share price information
The investor information section of our 
website provides our current and historical 
share price data and other share price tools. 
Share price information can also be found  
in the financial press and the Cityline service 
operated by the Financial Times.

Telephone: 0906 843 3545.

Online reports and accounts
Our annual and interim Group financial 
statements are available to download from  
the website along with Corporate Responsibility 
Reports and other financial announcements. 
The 2019/20 Annual Report is also available  
to view in HTML format at www.morrisons-
corporate.com/investor-centre/financial-
reports/

The information in the online Annual Report  
and Financial Statements, Strategic report,  
and the Interim reports is exactly the same  
as in the printed version.

Environmental matters
Our environmental footprint is taken very 
seriously. In the production of the 2019/20 
Annual Report and our communications with 
shareholders, we have contributed to the 
reduction in environmental damage in the 
following ways:

a) Website
Shareholders receive notification of the 
availability of the results to view or download  
on the Group’s website, www.morrisons-
corporate.com, unless they have elected  
to receive a printed version of the results.

Shareholders are encouraged to view  
the report on the website which is exactly  
the same as the printed version, but using the 
internet has clear advantages such as lowering 
costs and reducing the environmental impact. 
To change your communication preferences 
please contact Equiniti using the details on 
page 156.

b) Recycled paper
This document has been printed on recycled 
paper that is manufactured in mills with  
ISO 14001 accreditation from 100% recycled 
fibre. It is totally chlorine free and is an  
NAPM certified recycled product.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

155

Strategic reportGovernanceFinancial statementsInvestor informationInvestor relations and financial calendar continued

Registrars and shareholding 
enquiries
Administrative enquiries about the holding of 
Morrisons shares, such as change of address, 
change of ownership, dividend payments, ‘My 
Share’ Corporate Sponsored Nominee 
Account, and the dividend reinvestment plan 
should be directed to:

Solicitors
Ashurst LLP  
London Fruit & Wool Exchange  
1 Duval Square  
London E1 6PW

Eversheds Sutherland (international) LLP  
1 Wood Street 
London EC2V 7WS

Equiniti Limited  
Aspect House  
Spencer Road  
Lancing  
West Sussex  
BN99 6DA

Telephone: 0333 207 6513  
Overseas: +44 (0) 121 415 0992  
We are open between 09:00 am – 17:30 pm,  
Monday to Friday excluding public holidays  
in England and Wales.

Web: www.shareview.co.uk

DWF LLP  
1 Scott Place  
2 Hardman Street  
Manchester M3 3AA

Allen & Overy LLP  
One Bishops Square  
London E1 6AD

Independent auditors
PricewaterhouseCoopers LLP  
Chartered Accountants and Statutory Auditors 
Central Square  
29 Wellington Street  
Leeds LS1 4DL

Stockbrokers
Jefferies Hoare Govett  
Vintners Place  
68 Upper Thames Street  
London EC4V 3BJ

Credit Suisse  
One Cabot Square  
London E14 4QJ

Shore Capital  
Bond Street House  
14 Clifford Street  
London W1S 4JU

Investment bankers
NM Rothschild & Sons Limited  
St Swithin’s Lane  
London EC4N 8AL

Shareholder information
The number of shareholders at 2 February 2020 was 36,349 (2019: 39,090) and the number of shares in issue was 2,404,954,127 (2019: 2,368,256,205).

Analysis by shareholder (type)
Private shareholder
Nominee companies
Limited companies
Other institutions
Bank and bank nominees
Investment trusts
Pension funds

Analysis by shareholder (holding)
1–1,000
1,001–10,000
10,001–1,000,000
Over 1,000,000

Number of holders
33,440
1,056
1,774
57
8
9
5

Number of holders
19,940
13,874
2,352
183

% holders
92.00
2.91
4.88
0.16
0.02
0.02
0.01

% holders
54.86
38.17
6.47
0.50

 Balances at 2 Feb 20
90,026,709
2,132,681,676
152,336,211
28,113,938
1,760,099
11,845
23,649

Balances at 2 Feb 20
8,203,213
42,944,118
183,417,309
2,170,389,487

% capital
3.74
88.68
6.34
1.17
0.07
0.00
0.00

% capital
0.34
1.78
7.63
90.25

156

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

Information at your fingertips

Customers
Our website, www.morrisons.com, allows 
customers to shop online, search thousands  
of inspirational products and recipes for the 
food we make and provide, and find out useful 
information about our stores and the services 
they offer.

The delivery service of Morrisons.com  
now covers over 90% of Great Britain.  
The geography that we cover is growing all  
the time, with more areas in Scotland and 
England opened up to customers in the last 
12 months. A postcode checker makes it  
easy to see if customers are eligible for our 
home delivery service.

At Morrisons.com customers can:
• purchase over 28,000 Morrisons grocery 

products, including over 750 ‘Best’ products 
and 4,000 General Merchandise branded 
products;

• navigate from our home page to all our  
various websites, including our new all  
year round order and collect service for 
gatherings and special occasions;

• benefit from competitive ‘one-off’ delivery 
charges or purchase a delivery pass for 
unlimited deliveries for a one-off fee;

• check out latest promotions and seasonal 
events, including online exclusive deals;

• sign up for our latest offers and our marketing 

by email;

• find recipes based on our ingredients and 
inspired by our campaigns and events; and
• read content on healthy eating, reducing  
food waste and our support for various 
charitable causes such as CLIC Sargent  
or the Morrisons Foundation.

Customers can also sign up to and manage 
their ‘More’ Card account on our website,  
and earn points on all their purchases. In our 
dedicated area, customers can find out what 
our loyalty card scheme has to offer, check 
their points balance and make changes  
to preferences. 

Not all products are available online. However, 
the website is an excellent vehicle for finding 
out more about things we offer and customers 
can do this on the website through a desktop, 
a smartphone (using our App) and even using 
their voice through an Alexa device.

Customers are also able to preview selected 
items from ranges such as ‘Nutmeg’ and  
Market Street, and our new café offers, in-store 
services, award wins, pharmacies, glass hire  
and details of our new store openings online. 
As standard, Morrisons.com also provides  
a mobile-friendly online Store Finder where 
customers can find details of their nearest 
store, opening times and services it offers.

Corporate
Our corporate website,  
www.morrisons-corporate.com, is a  
one-stop portal that exists for the benefit  
of our investors, the public and the media.  
This site has the following sections:

About Morrisons
Find information about the Group, its 
operations, strategy and structure, and  
past financial information.

Jobs
Career opportunities and information  
about working for Morrisons. For our  
dedicated recruitment website, go to  
www.morrisons.jobs

Media centre
Latest releases about the growing estate  
of Morrisons, along with promotions  
and product news.

Corporate responsibility
Find out about our corporate responsibility 
ethos, including how we take good care  
of our environment, society and how we go 
about business. www.morrisons-corporate.
com/cr/corporate-responsibility/

Investors
Presentations, announcements and financial 
reports can be quickly and easily downloaded 
or viewed on-screen as PDFs. Investors can 
easily navigate around the Annual Report  
and Financial Statements 2019/20 on-screen,  
viewing only the parts they want to, at  
www.morrisons-corporate.com/investor-
centre/financial-reports/

Presentations
An audio-cast of the Directors delivering the 
preliminary results for 2019/20 on 18 March 2020 
is available.

Shareholder information
Other relevant shareholder information  
is available, for example share price history, 
dividends, financial calendar and corporate 
governance information.

Electronic communications
Electronic communications (eComms) is the 
fastest and most environmentally friendly  
way to communicate with our shareholders.

Instead of receiving paper copies of the annual 
and financial results, notices of shareholder 
meetings and other shareholder documents, 
shareholders will receive an email to let  
them know this information is available on  
our website.

Visiting our website to obtain our results 
reduces our environmental impact by saving  
on paper and also reduces our print and 
distribution costs.

Sign up to eComms on our website at  
www.morrisons-corporate.com/investor-
centre/shareholder-information/shareholder-
communication/ and follow the investor 
eComms link.

Designed & Produced by

Printing by

Radley Yeldar
ry.com

Photography

Geoff Neal Group
Paper stock: This report is printed  
on Revive 100 Offset uncoated,  
a 100% recycled paper.

Board and Executive 
Committee portraits by  
Chris Leah Photography

Revive 100 Offset is manufactured  
to the certified environmental  
management system ISO 14001.

Wm Morrison Supermarkets PLC Annual Report and Financial Statements 2019/20

157

Wm Morrison Supermarkets PLC
Hilmore House, Gain Lane  
Bradford BD3 7DL  
Telephone: 0845 611 5000

Visit our website:
www.morrisons.com