WSFS Financial Annual Report 2013

Plain-text annual report

2013 Annual Report About WSFS Financial Corporation n g a g e D aSSociateS e D e l i v e r i n g S t e l l a r S e r v ic e t e S a c o g r o wing cuStom e r a D v erS n w o r u o r o f e u l a v D n a WSFS Bank Center • 500 Delaware Avenue, Wilmington, DE 19801 • wsfsbank.com ©2014 WSFS Financial Corporation. All rights reserved. wsfsbank.com Website Brooklyn, NY 11219 6201 15th Avenue Transfer Agent American Stock Transfer & Trust Company, LLC stockholderrelations@wsfsbank.com 302-571-7264 Wilmington, DE 19801 500 Delaware Avenue WSFS Bank Center Investor Relations WSFS Financial Corporation Stockholders or others seeking information regarding the Company may call or write: Information Stockholder WSFS Financial Corporation is a multi-billion dollar financial services company. Its principal subsidiary, WSFS Bank, is the oldest, locally managed bank and trust company headquartered in Delaware. WSFS has 52 offices located in Delaware, Pennsylvania, Virginia and Nevada, and provides comprehensive financial services including commercial banking, retail banking and trust and wealth management. Serving the Delaware Valley since 1832, WSFS Bank is the seventh oldest bank in the United States continuously operating under the same name. Other subsidiaries or divisions of WSFS Financial Corporation include: Cash Connect® is a premier provider of ATM vault cash and related services in the United States and operates more than 450 ATMs for WSFS Bank, which has the largest branded ATM network in Delaware. Christiana Trust provides fiduciary and investment services to personal trust clients, and trustee, agency, custodial and commercial domicile services to corporate and institutional clients. WSFS Investment Group, Inc. provides insurance and brokerage products primarily to our retail banking clients. Cypress Capital Management, LLC is a registered investment advisor with a primary market segment of high net worth individuals offering a balanced investment style focused on preservation of capital and current income. Array Financial is a leading Delaware Valley mortgage banking company, specializing in a variety of residential mortgage and refinancing solutions, and Arrow Land Transfer is a related abstract and title company. 2013 Annual Report About WSFS Financial Corporation n g a g e D aSSociateS e erS n w o r u o r o f e u l a v D n a g r o wing cuStom e r a D v t e S a c o D e l i v e r i n g S t e l l a r S e r v ic e WSFS Financial Corporation is a multi-billion dollar financial services company. Its principal subsidiary, WSFS Bank, is the oldest, locally managed bank and trust company headquartered in Delaware. WSFS has 52 offices located in Delaware, Pennsylvania, Virginia and Nevada, and provides comprehensive financial services including commercial banking, retail banking and trust and wealth management. Serving the Delaware Valley since 1832, WSFS Bank is the seventh oldest bank in the United States continuously operating under the same name. Other subsidiaries or divisions of WSFS Financial Corporation include: Cash Connect® is a premier provider of ATM vault cash and related services in the United States and operates more than 450 ATMs for WSFS Bank, which has the largest branded ATM network in Delaware. Christiana Trust provides fiduciary and investment services to personal trust clients, and trustee, agency, custodial and commercial domicile services to corporate and institutional clients. WSFS Investment Group, Inc. provides insurance and brokerage products primarily to our retail banking clients. Cypress Capital Management, LLC is a registered investment advisor with a primary market segment of high net worth individuals offering a balanced investment style focused on preservation of capital and current income. Array Financial is a leading Delaware Valley mortgage banking company, specializing in a variety of residential mortgage and refinancing solutions, and Arrow Land Transfer is a related abstract and title company. WSFS Bank Center • 500 Delaware Avenue, Wilmington, DE 19801 • wsfsbank.com ©2014 WSFS Financial Corporation. All rights reserved. wsfsbank.com Website Brooklyn, NY 11219 6201 15th Avenue Transfer Agent American Stock Transfer & Trust Company, LLC stockholderrelations@wsfsbank.com 302-571-7264 Wilmington, DE 19801 500 Delaware Avenue WSFS Bank Center Investor Relations WSFS Financial Corporation Stockholders or others seeking information regarding the Company may call or write: Information Stockholder Forward-Looking Statements This annual report contains estimates, predictions, opinions, projections and other “forward-looking statements” as that phrase is defined in the Private Securities Litigation Reform Act of 1995. Such statements include, without limitation, references to the Company’s financial goals, management’s plans and objectives for future operations, financial and business trends, business prospects, and management’s outlook or expectations for earnings, revenues, expenses, capital levels, liquidity levels, asset quality or other future financial or business performance, strategies or expectations. Such forward-looking statements are based on various assumptions (some of which may be beyond the Company’s control) and are subject to risks and uncertainties (which change over time) and other factors which could cause actual results to differ materially from those currently anticipated. Such risks and uncertainties include, but are not limited to, those related to the economic environment, particularly in the market areas in which the Company operates, including an increase in unemployment levels; the volatility of the financial and securities markets, including changes with respect to the market value of financial assets; changes in market interest rates may increase funding costs and reduce earning asset yields thus reducing margin; increases in benchmark rates would increase debt service requirements for customers whose terms include a variable interest rate, which may negatively impact the ability of borrowers to pay as contractually obligated; changes in government regulation affecting financial institutions, including the Dodd-Frank Wall Street Reform and Consumer Protection Act and the rules being issued in accordance with this statute and potential expenses and elevated capital levels associated therewith; possible additional loan losses and impairment of the collectability of loans; seasonality, which may impact customers, such as construction-related businesses, the availability of public funds, and certain types of the Company’s fee revenue, such as mortgage originations; possible changes in trade, monetary and fiscal policies, laws and regulations and other activities of governments, agencies, and similar organizations, may have an adverse effect on business; possible rules and regulations issued by the Consumer Financial Protection Bureau or other regulators which might adversely impact our business model or products and services; possible stresses in the real estate markets, including possible continued deterioration in property values that affect the collateral value of underlying real estate loans; the Company’s ability to expand into new markets, develop competitive new products and services in a timely manner and to maintain profit margins in the face of competitive pressures; possible changes in consumer and business spending and savings habits could affect the Company’s ability to increase assets and to attract deposits; the Company’s ability to effectively manage credit risk, interest rate risk market risk, operational risk, legal risk, liquidity risk, reputational risk, and regulatory and compliance risk; the effects of increased competition from both banks and non-banks; the effects of geopolitical instability and risks such as terrorist attacks; the effects of weather and natural disasters such as floods, droughts, wind, tornadoes and hurricanes, and the effects of man-made disasters; possible changes in the speed of loan prepayments by the Company’s customers and loan origination or sales volumes; possible acceleration of prepayments of mortgage-backed securities due to low interest rates, and the related acceleration of premium amortization on prepayments on mortgage-backed securities due to low interest rates; and the costs associated with resolving any problem loans, litigation and other risks and uncertainties, discussed in the Company’s Form 10-K for the year ended December 31, 2013 and other documents filed by the Company with the Securities and Exchange Commission from time to time. Forward looking statements are as of the date they are made, and the Company does not undertake to update any forward-looking statement, whether written or oral, that may be made from time to time by or on behalf of the Company. MISSION VISION STRATEgY VALUES w S f S f i n a n c i a l c o r p o r a t i o n Financial Highlights Net loans, including held for sale Mortgage-backed securities and other investments (Dollars in millions) At December 31, Total assets Deposits Borrowings Stockholders’ equity Number of offices Number of full-service retail branches (Dollars in thousands, except earnings per share data) For the years ended December 31, Net income Net income allocable to common stockholders Diluted earnings per common share Return on average assets Return on tangible common equity Nonperforming assets to total assets 2013 $ 4,516 $ 2,936 $ 890 $ 3,187 $ 882 $ 383 52 39 2013 $ 46,882 $ 45,249 $ 5.06 2012 $ 4,375 $ 2,737 $ 952 $ 3,275 $ 637 $ 421 52 41 2012 $ 31,311 $ 28,541 $ 3.25 2011 $ 4,289 $ 2,713 $ 908 $ 3,135 $ 724 $ 392 50 40 2011 $ 22,677 $ 19,907 $ 2.28 1.07% 13.60% 1.06% 0.73% 9.15% 1.43% 0.56% 7.03% 2.14% Net Income (in thousands) Diluted Earnings per Common Share Return on Average Assets Return on Tangible Common Equity $46,882 $5.06 1.07% 13.60% $31,311 $22,677 $3.25 $2.28 0.73% 0.56% 9.15% 7.03% 2011 2012 2013 2011 2012 2013 2011 2012 2013 2011 2012 2013 Table of Contents Letter from Management 01 • Key 2013 Highlights 03 • A View from the Boardroom 04 • WSFS Franchise 06 Board of Directors & Senior Leadership Team 08 • Form 10-K & Stockholder Information IBC 46882.0 37505.6 28129.2 18752.8 9376.4 0.0 5.060000 4.216667 3.373333 2.530000 1.686667 0.843333 0.000000 1.070000 0.891667 0.713333 0.535000 0.356667 0.178333 0.000000 13.60 10.88 8.16 5.44 2.72 0.00 Forward-Looking Statements This annual report contains estimates, predictions, opinions, projections and other “forward-looking statements” as that phrase is defined in the Private Securities Litigation Reform Act of 1995. Such statements include, without limitation, references to the Company’s financial goals, management’s plans and objectives for future operations, financial and business trends, business prospects, and management’s outlook or expectations for earnings, revenues, expenses, capital levels, liquidity levels, asset quality or other future financial or business performance, strategies or expectations. Such forward-looking statements are based on various assumptions (some of which may be beyond the Company’s control) and are subject to risks and uncertainties (which change over time) and other factors which could cause actual results to differ materially from those currently anticipated. Such risks and uncertainties include, but are not limited to, those related to the economic environment, particularly in the market areas in which the Company operates, including an increase in unemployment levels; the volatility of the financial and securities markets, including changes with respect to the market value of financial assets; changes in market interest rates may increase funding costs and reduce earning asset yields thus reducing margin; increases in benchmark rates would increase debt service requirements for customers whose terms include a variable interest rate, which may negatively impact the ability of borrowers to pay as contractually obligated; changes in government regulation affecting financial institutions, including the Dodd-Frank Wall Street Reform and Consumer Protection Act and the rules being issued in accordance with this statute and potential expenses and elevated capital levels associated therewith; possible additional loan losses and impairment of the collectability of loans; seasonality, which may impact customers, such as construction-related businesses, the availability of public funds, and certain types of the Company’s fee revenue, such as mortgage originations; possible changes in trade, monetary and fiscal policies, laws and regulations and other activities of governments, agencies, and similar organizations, may have an adverse effect on business; possible rules and regulations issued by the Consumer Financial Protection Bureau or other regulators which might adversely impact our business model or products and services; possible stresses in the real estate markets, including possible continued deterioration in property values that affect the collateral value of underlying real estate loans; the Company’s ability to expand into new markets, develop competitive new products and services in a timely manner and to maintain profit margins in the face of competitive pressures; possible changes in consumer and business spending and savings habits could affect the Company’s ability to increase assets and to attract deposits; the Company’s ability to effectively manage credit risk, interest rate risk market risk, operational risk, legal risk, liquidity risk, reputational risk, and regulatory and compliance risk; the effects of increased competition from both banks and non-banks; the effects of geopolitical instability and risks such as terrorist attacks; the effects of weather and natural disasters such as floods, droughts, wind, tornadoes and hurricanes, and the effects of man-made disasters; possible changes in the speed of loan prepayments by the Company’s customers and loan origination or sales volumes; possible acceleration of prepayments of mortgage-backed securities due to low interest rates, and the related acceleration of premium amortization on prepayments on mortgage-backed securities due to low interest rates; and the costs associated with resolving any problem loans, litigation and other risks and uncertainties, discussed in the Company’s Form 10-K for the year ended December 31, 2013 and other documents filed by the Company with the Securities and Exchange Commission from time to time. Forward looking statements are as of the date they are made, and the Company does not undertake to update any forward-looking statement, whether written or oral, that may be made from time to time by or on behalf of the Company. MISSION VISION STRATEgY VALUES w S f S f i n a n c i a l c o r p o r a t i o n Financial Highlights (Dollars in millions) At December 31, Total assets Net loans, including held for sale Mortgage-backed securities and other investments Deposits Borrowings Stockholders’ equity Number of offices Number of full-service retail branches (Dollars in thousands, except earnings per share data) For the years ended December 31, Net income Net income allocable to common stockholders Diluted earnings per common share Return on average assets Return on tangible common equity Nonperforming assets to total assets 2013 $ 4,516 $ 2,936 $ 890 $ 3,187 $ 882 $ 383 52 39 2013 $ 46,882 $ 45,249 $ 5.06 2012 $ 4,375 $ 2,737 $ 952 $ 3,275 $ 637 $ 421 52 41 2012 $ 31,311 $ 28,541 $ 3.25 2011 $ 4,289 $ 2,713 $ 908 $ 3,135 $ 724 $ 392 50 40 2011 $ 22,677 $ 19,907 $ 2.28 1.07% 13.60% 1.06% 0.73% 9.15% 1.43% 0.56% 7.03% 2.14% Net Income (in thousands) Diluted Earnings per Common Share Return on Average Assets Return on Tangible Common Equity $46,882 $5.06 1.07% 13.60% $31,311 $22,677 $3.25 $2.28 0.73% 0.56% 9.15% 7.03% 2011 2012 2013 2011 2012 2013 2011 2012 2013 2011 2012 2013 Table of Contents Letter from Management 01 • Key 2013 Highlights 03 • A View from the Boardroom 04 • WSFS Franchise 06 Board of Directors & Senior Leadership Team 08 • Form 10-K & Stockholder Information IBC 46882.0 37505.6 28129.2 18752.8 9376.4 0.0 5.060000 4.216667 3.373333 2.530000 1.686667 0.843333 0.000000 1.070000 0.891667 0.713333 0.535000 0.356667 0.178333 0.000000 13.60 10.88 8.16 5.44 2.72 0.00 0 1 2 0 1 3 A N N U A L R E P O R T Letter from Management Our recent results reflect the fundamental work and progress we have made over many years toward our goal of becoming a sustainably high-performing company. Mark A. Turner President & Chief Executive Officer To our Associates, Customers, Owners, Community Partners and Friends, e ers n w o r u o r o f In early 2013, we released the latest version of our Strategic Plan. While it was a new version of our ongoing Plan with a renewed focus on achieving profit ability and growth goals—one theme has remained a constant—our Strategy: Engaged Associates delivering Stellar Service growing Cus tomer Advocates and value for our Owners.SM This has been our foundation for grow ing the business and serving our Customers and Community for more than ten years. We see this Strategy creating a virtuous cycle; as we deliver on our Service Strategy and grow value for our Owners, we feed that cycle, further root our organization in the Community, increase our momen tum, and continue to earn the right to remain independent. e u o r G A v l d n A We are pleased to announce that our 2013 results show us ahead in most of our major Strategic Plan metrics as a result of profitable growth in essentially every aspect of our business. WSFS reported net income of $46.9 million, or $5.06 per diluted common share for the full year of 2013, compared to $31.3 million, or $3.25 per share, in 2012. Return on assets (ROA) reached 1.07% and return on tangible common equity (ROTCE) was 13.6% for 2013, compared to 0.73% and 9.15% in 2012. In addition, the results mark our stron gest performance since 2007, and included a 56% increase in earn n G A G e d A ssoCiAtes ings per share over 2012. Our success was driven by fundamental improvements across our franchise, including growth in loans, core deposits and revenue; improvements in credit quality and costs; care ful expense management; as well as the added benefits from prudent acquisitions of businesses and special assets. t e s A C o Our organic growth in revenue has been supplemented by welltimed, highquality acquisi tion initiatives. These include the purchase of Array Financial and Arrow Land Transfer, a nearby Pennsylvania mortgage banking and title insurance operator, which we completed in the third quarter of 2013. The addition of Array and Arrow winG Custom e r A d v 0 2 us as an organization, strengthen our culture and brand, and make our high performance sustainable. Our recent results reflect the fundamental work and prog ress we have made over many years toward our goal of becoming a sustainably highperforming company. Our prior and future investments in Associates, infrastructure, products, technology, and new businesses, combined with our Values and Strategy of Engaged Associates delivering Stellar Service growing Customer Advocates and value for our Owners,SM will continue to be key in realizing that goal and our overarching Mission of Service. We encourage you to read this letter and highlights, in tan dem with the letter from the Board which focuses on our communitybased business model and how we deliver on, and evaluate our goal of providing value to our Owners. Given our Strategy, foundation and momentum, we enter 2014 with a lot yet to accomplish, but confident in our path forward. On behalf of the Executive Management team, we are, sincerely yours, has lifted our fee income and added to our earnings per share. We expect continued momentum and growth in those businesses that will add meaningfully to the bottom line. As a followup to this activity, we announced we are also combining with First National Bank of Wyoming (DE), planned for the third quarter of 2014. We are excited about this merger and the highquality bankers and Customers whom we will welcome into our organization. This partner ship will further strengthen our Retail, Commercial and Small Business teams and will bring new and valued rela tionships to our entire franchise. Starting in 2014, we are in the second year of our three year Strategic Plan. In the Plan, we outlined our path to “sustain able high performance.” We broadly define high performance as being firmly in the top quintile of peers’ performance on the measures of return on assets, return on (tangible common) equity, and growth in earnings per share. Since 2009, the nadir of our and our industry’s performance in the midst of the Great Recession, our results have steadily, and recently, more rapidly, improved. In 2013 we were pleased, but not fully satisfied, to have achieved a core ROA of 1.02%. In an oversimplified view, we would hope to achieve a core ROA of 1.10% by the end of 2014 as another interim step toward our path of achieving a core ROA of 1.20% to 1.30% by the end of 2015. We report on our progress quarterly, as well as the whats, hows, whys and any course corrections, to our Board and to our shareholders, in our periodic investor pre sentations that can be found at investors.wsfsbank.com/ presentations.cfm. Return on assets reflect singular performance, so a word on sustainability and our Values is in order. Our Values capture our company ethos and desired behaviors, regardless of our immediate goals. We have put a great deal of time into developing them. In order to have the most impact, we believe they are, and should be consistent with our Mission, Vision and Strategy; be simple and memorable; reinforce one another; capture the truth of both who we are now, and our aspirations of who we want to become; and serve as statements to which others can hold us accountable. Our Values are: At WSFS, we: do the right thing; serve others; are open and candid; and grow and improve. We strongly believe if we follow these guiding behaviors, they will unite wsfs financial corporation0 3 Key 2013 Highlights Net Loans (in billions) Net Loans (in billions) Core Deposits Core Deposits Credit Quality Credit Quality Growth in Fee Businesses (in millions) Growth in Fee Businesses (in millions) As of December 31, 2013, net loans grew to $2.9 bil lion. All loan categories grew in 2013, from both market share gains and increase in organic growth. 21% INTEREST DDA $2.9 $3.0 21% NON-INTEREST DDA 42% MM & SAVINGS $2.8 $2.7 15% TIME 1% SWEEPS $3.0 $2.9 $2.8 $2.7 4Q12 1Q13 2Q13 3Q13 4Q13 4Q12 1Q13 2Q13 3Q13 4Q13 . $75.0 $67.5 % 5 2 5 As of December 31, 2013, core deposits represented a robust 84% of the $3.0 billion in total Customer funding. $52.5 % 8 $45.0 6 3 $37.5 % 2 4 3 % 9 7 4 % 8 6 3 % 6 3 3 % 4 1 4 $60.0 . . . . . . . % 5 0 4 . % 6 3 3 . % 7 9 2 . % 8 0 3 . % 9 7 4 . % 8 6 3 . 42% MM & SAVINGS % 4 1 4 . % 5 0 4 . % 8 0 3 . % 2 4 3 . % 7 9 2 % 5 2 5 . % 21% 8 INTEREST 6 3 DDA . 21% NON-INTEREST DDA $30.0 $22.5 $15.0 $7.5 15% TIME 4Q12 1% SWEEPS 1Q13 2Q13 3Q13 4Q13 Growth in Fee Businesses (in millions) $0.0 1Q13 2Q13 3Q13 4Q13 2010 2009 2011 2012 2013 4Q12 2009 2010 2011 2012 2013 $75.0 $67.5 $60.0 $52.5 $45.0 $37.5 $30.0 $22.5 $15.0 $7.5 $0.0 75.0 67.5 60.0 52.5 45.0 37.5 30.0 22.5 15.0 7.5 0.0 Net Loans (in billions) Net Loans (in billions) Core Deposits Core Deposits Credit Quality $3.0 $2.9 $2.8 $2.7 21% INTEREST DDA 21% NON-INTEREST DDA 42% MM & SAVINGS 15% TIME 1% SWEEPS 4Q12 1Q13 2Q13 3Q13 4Q13 4Q12 1Q13 2Q13 3Q13 4Q13 Credit Quality Growth in Fee Businesses (in millions) Major credit quality statis tics improved in 2013. % 5 2 5 $67.5 $75.0 . % 9 7 4 . $60.0 % 4 1 4 . % 5 0 4 . % 8 0 3 . % 6 3 3 . % 7 9 2 . % 8 6 3 . $52.5 % 8 $45.0 6 3 $37.5 . $30.0 $22.5 % 4 1 4 . % 2 4 3 . % 5 0 4 . % 8 0 3 . % 6 3 3 . % 7 9 2 . % 5 2 5 . % 21% 8 INTEREST 6 3 DDA . 21% NON-INTEREST DDA % 9 7 4 . % 8 6 3 . % 2 4 3 . 42% MM & SAVINGS 15% TIME 4Q12 1% SWEEPS 1Q13 2Q13 3Q13 4Q13 CLASSIFIED ASSETS TO TIER 1 + ALLL $15.0 $7.5 TOTAL CRITICIzED ASSETS TO TIER 1 + ALLL $0.0 1Q13 2Q13 3Q13 4Q13 2010 2009 2011 4Q12 2012 2013 $75.0 $67.5 $60.0 $52.5 $45.0 $37.5 $30.0 $22.5 $15.0 $7.5 $0.0 2009 2010 2011 2012 2013 3000000 2900000 2800000 2700000 2600000 2500000 52.50 43.75 35.00 26.25 17.50 8.75 0.00 3000000 2900000 2800000 2700000 2600000 2500000 3000000 2900000 For the eighth year in a row, WSFS was ranked on The News Journal’s “2013 Top Workplaces” list in Delaware and received the Special Ethics Award. 2800000 2700000 2600000 2500000 75.0 67.5 60.0 52.5 45.0 37.5 30.0 22.5 15.0 7.5 0.0 52.50 43.75 35.00 26.25 17.50 8.75 0.00 WEALTh MANAGEMENT CASh CONNECT® WSFS BANk* * Excludes security gains, reverse mortgage consolidation gains and BOLI gain 52.50 75.0 67.5 60.0 43.75 WSFS was awarded the “Top Bank” in Delaware by the readers of The News Journal— Delaware’s largest newspaper —for the third year in a row. 35.00 26.25 30.0 45.0 52.5 37.5 17.50 8.75 0.00 22.5 15.0 7.5 0.0 52.50 43.75 35.00 26.25 17.50 8.75 0.00 At WSFS, we believe we have a corporate and social responsibility to strengthen the communities that we serve. It is an integral part of our culture and one of our core Values. Through partnerships with organizations like the Sunday Breakfast Mission, Special Olympics, Girls Inc. and March of Dimes, our dedicated Associates con tinue to make a visible impact in the lives of others. 75.0 67.5 60.0 52.5 45.0 37.5 30.0 22.5 15.0 7.5 0.0 $3.0 $2.9 $2.8 $2.7 3000000 2900000 2800000 2700000 2600000 2500000 2013 ANNUAL REPORT0 4 w s f s f i n a n c i a l c o r p o r a t i o n A View from the Boardroom—Volume II Our primary task is therefore to be undeniably different from our competitors and deliver on that difference with excellence. That is the business model we have pursued for the last generation of the WSFS Board and Management. Marvin N. Schoenhals and Charles G. Cheleden Dear Fellow Shareholders: Your Board is pleased to share more of our perspective on WSFS in this second edition of “A View from the Boardroom.” Our Board Principles and Guidelines document states, “The WSFS Board is committed to being a highperformance Board and to ensuring that WSFS is a highperforming Company.” [Document available at investors.wsfsbank.com/governance. cfm.] Last year we wrote about some of the steps we had taken regarding being a highperformance Board as well as CEO compensation. This year we want to focus on the sec ond part—being a highperformance Company. We define high performance as being in the top quintile of results of similar banking organizations over a five to seven year horizon. This period is representative of typical business cycles and also an appropriate planning period. We compare our performance to other institutions with respect to return on assets (ROA), return on equity (ROE) and growth in earn ings per share (GEPS). While we cannot control how the market values WSFS at any point in time, we believe that if we achieve these metrics, appropriate valuations will follow. To answer the question, Are we creating value for our share- holders?, we compare our total shareholder return (TSR) over several different time frames compared to several bank stock indices. Before discussing results, we want to share more of the Board’s philosophical framework. It is our goal to constantly behave as “Owners.” That means decisions should be based upon what is best for the Company on a longerterm view, even if it is not optimal for current results. We believe that being a locally managed, supercommunity bank is an outstanding business model. The model works best as an independent, locally managed bank. however, we must consistently earn the right to remain independent. That leads to the topquintile metrics mentioned above. It is also important for you to know that we consider your capital one of the dearest resources we have. As a result, we manage it extremely carefully, while recognizing the tension that our regulators would like us to have very high capital levels, but having “too much” capital will dilute returns for shareholders. As a result of our longerterm orientation and our commit ment to being high performing, we believe investors in WSFS should be those with a longterm, highperformance orientation as well. At 182 years old, WSFS has the distinction of being the sev enth oldest bank in the United States operating under the same name and charter. That longevity bleeds into our corporate DNA, and we want to continue to be an integral part of our communities for many more generations. Our 0 5 communities depend on us to thrive and we depend on them for our success. With that in mind, we strive to make deci sions that are more consistent with the fabric of our com munities. This leads to our longerterm, relationshiporiented actions including volunteer and philanthropic activities which are a winwin for everyone. It is our belief that if we execute well, we can achieve consis tently above average returns for our Owners over the long term. Our primary market has evolved so that almost 90% of the traditional bank market share is held by only six institu tions: WSFS and five large regional, national or international banks, all of which are good competitors and good banks. however, they use a regional or national banking ‘commodity’ playbook. It is based on relatively rigid products and prices and depends on scale and brand recognition. Our goal is to be competitive on all access points, products and prices, but to differentiate ourselves by offering a much higher degree of reliability, flexibility, creativity, local knowledge and decision making, including access to decision makers. If one wants these attributes, there is only one real choice of size and sophistication in our market—WSFS Bank. Our primary task is therefore to be undeniably different from our competitors and deliver on that difference with excel lence. That is the business model we have pursued for the last generation of the WSFS Board and Management. That is the “moat” around our business, to use Warren Buffett’s imagery, which we work to make wider every year. So with that philosophy and context, how was performance compared to our top quintile goals and what has been our TSR performance? To keep this letter to a reasonable length, we will not include all the data here on ROA, ROE and GEPS. It is available at investors.wsfsbank.com/presentations.cfm. however, we have not met the top quintile tests for the last several years for these three metrics as we invested heavily in our business in a down economy. Over the last two years we have moved from the low middle ranges of ROA to the high middle at December 31, 2013 (68th percentile) as we’ve opti mized these prior investments. In ROE and GEPS we moved to the 80th and 90th percentiles respectively. To compute TSR we use three, five, seven and tenyear time frames. For each time window, we look at each of the trailing eight reporting quarters. This creates 32 separate time periods over which we calculate WSFS’ TSR performance. We compare those 32 data points to five different bank stock indices: NASDAQ Bank, kBW Bank, ABA Community Bank, SNL U.S. Bank and Thrift, and the SNL U.S. Bank $1B–$5B. At the end of this process we have 160 data points against which to evaluate WSFS’ performance. We acknowledge that many of the data points are correlated, but believe it is an informative analysis, especially when performed and reported consistently over time. We are pleased to report that as of December 31, 2013, WSFS had outperformed all five peer indices over all four time frames and all eight starting points, 158 times out of a pos sible total of 160, or 98.8%. Note that in some of these time frames, TSR was negative for all indices, but WSFS was down less than those indices. We would not expect to do this well all of the time. Certainly 2013 was a very good year for us, both in terms of financial performance and TSR. however, it is our pledge to report this same, or similar data (e.g., if the indices change and we must substitute a new one) every year in this letter. We will end on a more humble and forwardlooking note, and one that is a challenge to ourselves and our industry. While we compare extremely well to our peer competitors, when compared to broader market indexes, like the Dow Jones Industrial and the S&P 500, we do not do quite as well (78% outperformance). This is obviously a commentary on how difficult the 2008 Financial Crisis and natural regulatory response has been on the banking industry. Finally, we encourage you to read this letter in tandem with the letter from Management, and especially that letter’s focus on how we apply WSFS’ Stellar Service Strategy to achieve our Mission and produce highperforming results. On behalf of the entire WSFS Board, we would encourage any shareholder who would like to discuss this letter or any matter pertaining to the performance of WSFS to contact us at Chairman@wsfsbank.com or by phone at 3025717264. We would welcome the dialogue. Sincerely, Marvin N. “Skip” Schoenhals Chairman of the Board Charles G. Cheleden Vice Chairman & Lead Director 2013 ANNUAL REPORT0 6 0 6 0 2 W S F S F I N A N C I A L C O R P O R A T I O N W S F S F I N A N C I A L C O R P O R A T I O N W S F S F I N A N C I A L C O R P O R A T I O N 52 OffIces Delaware is located within close proximity to major Mid-Atlantic cities such as Washington DC, Baltimore, Philadelphia and New York. ME VT A L A S KA MI NH MA NY CT RI PA NEW YORK PHILADELPHIA NJ BALTIMORE DE MD WASHINGTON DC WV VA NC • WSFS BANk CENTER CORPORATE hEADQUARTERS INDICATES WSFS BRANCh OFFICE AND LPO LOCATIONS NOT ShOWN ON MAP: ANNANDALE, VA (LPO) 0 7 0 7 2 0 1 3 A N N U A L R E P O R T W S F S F I N A N C I A L C O R P O R A T I O N WSFS franchise CORPORATE hEADQUARTERS WSFS Bank Center 500 Delaware Avenue Wilmington, DE 19801 BRANCh OFFICES Airport Plaza 144 North DuPont highway New Castle, DE 19720 Brandywine—Inside Safeway 2522 Foulk Road Wilmington, DE 19810 Branmar 1712 Foulk Road Wilmington, DE 19803 Camden 4566 South Dupont highway Camden, DE 19934 College Square 115 College Square Newark, DE 19711 Concord Square 4401 Concord Pike Wilmington, DE 19803 Delaware City 145 Clinton Street Delaware City, DE 19706 Dover Mart 290 South DuPont highway Dover, DE 19901 Edgmont 5000 West Chester Pike Newtown Square, PA 19073 Fairfax 2005 Concord Pike Wilmington, DE 19803 Fox Run 210 Fox hunt Drive Bear, DE 19701 Glasgow—Inside Safeway 2400 Peoples Plaza Newark, DE 19702 Glen Mills 395 WilmingtonWest Chester Pike Glen Mills, PA 19342 Greenville 3908 kennett Pike Wilmington, DE 19807 Hockessin 7450 Lancaster Pike hockessin, DE 19707 Holly Oak—Inside Super Fresh 2105 Philadelphia Pike Claymont, DE 19703 Kennett Square 100 Old Forge Lane kennett Square, PA 19348 Lantana 6274 Limestone Road hockessin, DE 19707 Lewes 34383 Carpenters Way Lewes, DE 19958 Long Neck 25926 Plaza Drive Millsboro, DE 19966 Media 7 East Baltimore Avenue Media, PA 19063 (Relocating to this location spring, 2014) Middletown 400 East Main Street Middletown, DE 19709 Midway 4601 kirkwood highway Wilmington, DE 19808 Milford 688 North DuPont Boulevard Milford, DE 19963 Millsboro 26644 Center View Drive Millsboro, DE 19966 Ocean View 69 Atlantic Avenue Ocean View, DE 19970 Oxford (Limited services) 59 South Third Street Suite 1 Oxford, PA 19363 Pike Creek 4730 Limestone Road Wilmington, DE 19808 Prices Corner 3202 kirkwood highway Wilmington, DE 19808 Rehoboth Beach 19335 Coastal highway Rehoboth Beach, DE 19971 Seaford 22820 Sussex highway Unit #19 Seaford, DE 19973 Selbyville 38394 DuPont Boulevard Unit#2 Selbyville, DE 19975 Smyrna 400 Jimmy Drive Smyrna, DE 19977 Trolley Square 9A Trolley Square Wilmington, DE 19806 Union Street 211 North Union Street Wilmington, DE 19805 University Plaza 100 University Plaza Newark, DE 19702 West Chester 400 East Market Street West Chester, PA 19382 West Dover 1486 Forrest Avenue Dover, DE 19904 West Newark 201 Suburban Plaza Newark, DE 19711 WSFS Bank Center 500 Delaware Avenue Wilmington, DE 19801 LOAN PRODUCTION OFFICES Annandale 7010 Little River Turnpike Suite 330 Annandale, VA 22003 Dover 160 Green Tree Drive Suite 105 Dover, DE 19904 Lewes 1515 Savannah Road Suite 103 Lewes, DE 19958 Plymouth Meeting 450 Plymouth Road Suite 306 Plymouth Meeting, PA 19462 MORTGAGE OFFICES Array Financial 510 West Lancaster Avenue haverford, PA 19041 Retail Services Center 115 College Square Newark, DE 19711 WEALTh MANAGEMENT OFFICES Christiana Trust Greenville Wealth Management Center 3801 kennett Pike Suite C200 Wilmington, DE 19807 Christiana Trust West Coast Wealth Management Office 101 Convention Center Drive Suite P109 Las Vegas, NV 89109 Cypress Capital Management, LLC 1220 Market Building Suite 704 Wilmington, DE 19801 OThER OFFICES Cash Connect® 500 Creek View Road Suite 100 Newark, DE 19711 Operations Center Wilmington, DE TELEPhONE CUSTOMER SERVICE (888) WSFSBANk (888) 9737226 ONLINE & MOBILE BANkING wsfsbank.com m.wsfsbank.com 0 8 Board of Directors Anat Bird Chair, Audit Committee President & CEO at SCB Forums, Ltd. Charles G. Cheleden Vice Chairman & Lead Director, WSFS Financial Corporation Chair, Corporate Governance and Nominating Committee AttorneyatLaw Jennifer Wagner Davis Chair, Personnel and Compensation Committee Senior Vice President for Administration and Finance at George Mason University Donald W. Delson Chair, Trust Committee Former Managing Director of the Investment Banking Division at keefe, Bruyette, & Woods, Inc. Eleuthère I. du Pont President at The Longwood Foundation Zissimos A. Frangopoulos Former President & CEO at Christiana Bank & Trust Company David G. Turner Vice President & Partner at IBM Global Business Services Calvert A. Morgan, Jr. Vice Chairman, WSFS Bank Former Chairman, President & CEO at PNC Bank, Delaware Marvin N. Schoenhals Chairman, WSFS Board of Directors Former President & CEO, WSFS Financial Corporation and WSFS Bank Mark A. Turner Chair, Executive Committee and Corporate Development Committee President & CEO, WSFS Financial Corporation and WSFS Bank We are grateful to Mr. zissimos Frangopoulos for his many years of dedicated service to the financial services industry and in particular, Christiana Bank & Trust Company, Christiana Trust and the WSFS Board of Directors. he will be retiring from the Board in April 2014. We sincerely thank him for his leadership and guidance which were invaluable during our successful partnership with Christiana Trust. Senior Leadership Team Raymond C. Abbott Senior Vice President, Cash Management Manager Syed A. Ahmed Senior Vice President, Regional Manager M. Scott Baylis Senior Vice President, Business Banking Division Manager Ira M. Brownstein Vice President, Array Financial Lisa M. Brubaker Senior Vice President, Director of Retail Strategy William M. Byrne Senior Vice President, Commercial Banking Ralph J. Cicalese Senior Vice President, Commercial Banking Team Leader Stephen P. Clark Senior Vice President, Middle Market Division Manager Justin C. Dunn Senior Vice President, Marketing Director Peggy H. Eddens Executive Vice President, Chief human Capital Officer Stephen A. Fowle Executive Vice President, Chief Financial Officer Louis W. Geibel, Jr Senior Vice President, Chief Trust Officer Paul D. Geraghty Executive Vice President, Chief Wealth Officer Mark A. Gordon Senior Vice President, Director of Private Banking Paul S. Greenplate Senior Vice President, Treasurer Cheryl A. Hughes Senior Vice President, Director of Transaction Services John D. Clatworthy Senior Vice President, Director of Client Services, Cash Connect® Michael F. Jordan Senior Vice President, Director of Asset Recovery Donna M. Coughey Pennsylvania Market Sales Leader, Commercial Banking Janis L. Julian Senior Vice President, Director of Community Strategy Cindy Crompton-Barone Senior Vice President, Director of Associate Relations Thomas W. Kearney Executive Vice President, Chief Risk Officer Glenn L. Kocher Senior Vice President, Chief Credit Officer Shari A. Kruzinski Senior Vice President, Regional Manager Deborah T. Roberts Senior Vice President, Director of Retail Lending Jeffrey M. Ruben President, Array Financial and Arrow Land Transfer Rodger Levenson Executive Vice President, Chief Commercial Banking Officer Ronald V. Samuels Senior Vice President, Assistant Treasurer James J. Lucianetti Senior Vice President, Director of Internal Audit Thomas E. Stevenson President, Cash Connect® Dennis B. Matarangas Senior Vice President, Commercial Banking Team Leader George H. Trapnell Senior Vice President, Private Banking Relationship Manager S. James Mazarakis Executive Vice President, Chief Technology Officer Charles K. Mosher Senior Vice President, Controller Jeffrey P. McCabe Senior Vice President, Director of Investment Research, Cypress Capital Management John L. Olsen Senior Vice President, General Counsel Douglas R. Quaintance Senior Vice President, Business Banking Division Manager Mark A. Turner President, Chief Executive Officer Joseph C. Walker Senior Vice President, Director of Commercial Real Estate Lending Kelly A. Wellborn President, Cypress Capital Management Richard M. Wright Executive Vice President, Chief Retail Banking Officer Linda H. Ziegler Senior Vice President, Regional Manager wsfs financial corporationMISSION VISION STRATEgY VALUES w S f S f i n a n c i a l c o r p o r a t i o n Financial Highlights Net loans, including held for sale Mortgage-backed securities and other investments (Dollars in millions) At December 31, Total assets Deposits Borrowings Stockholders’ equity Number of offices Number of full-service retail branches (Dollars in thousands, except earnings per share data) For the years ended December 31, Net income Net income allocable to common stockholders Diluted earnings per common share Return on average assets Return on tangible common equity Nonperforming assets to total assets 2013 $ 4,516 $ 2,936 $ 890 $ 3,187 $ 882 $ 383 52 39 2013 $ 46,882 $ 45,249 $ 5.06 2012 $ 4,375 $ 2,737 $ 952 $ 3,275 $ 637 $ 421 52 41 2012 $ 31,311 $ 28,541 $ 3.25 2011 $ 4,289 $ 2,713 $ 908 $ 3,135 $ 724 $ 392 50 40 2011 $ 22,677 $ 19,907 $ 2.28 1.07% 13.60% 1.06% 0.73% 9.15% 1.43% 0.56% 7.03% 2.14% Net Income (in thousands) Diluted Earnings per Common Share Return on Average Assets Return on Tangible Common Equity $46,882 $5.06 1.07% 13.60% $31,311 $22,677 $3.25 $2.28 0.73% 0.56% 9.15% 7.03% 2011 2012 2013 2011 2012 2013 2011 2012 2013 2011 2012 2013 Table of Contents Letter from Management 01 • Key 2013 Highlights 03 • A View from the Boardroom 04 • WSFS Franchise 06 Board of Directors & Senior Leadership Team 08 • Form 10-K & Stockholder Information IBC 46882.0 37505.6 28129.2 18752.8 9376.4 0.0 5.060000 4.216667 3.373333 2.530000 1.686667 0.843333 0.000000 1.070000 0.891667 0.713333 0.535000 0.356667 0.178333 0.000000 13.60 10.88 8.16 5.44 2.72 0.00 wing cuStomer aDv o r g o c a teS Forward-Looking Statements This annual report contains estimates, predictions, opinions, projections and other “forward-looking statements” as that phrase is defined in the Private Securities Litigation Reform Act of 1995. Such statements include, without limitation, references to the Company’s financial goals, management’s plans and objectives for future operations, financial and business trends, business prospects, and management’s outlook or expectations for earnings, revenues, expenses, capital levels, liquidity levels, asset quality or other future financial or business performance, strategies or expectations. Such forward-looking statements are based on various assumptions (some of which may be beyond the Company’s control) and are subject to risks and uncertainties (which change over time) and other factors which could cause actual results to differ materially from those currently anticipated. Such risks and uncertainties include, but are not limited to, those related to the economic environment, particularly in the market areas in which the Company operates, including an increase in unemployment levels; the volatility of the financial and securities markets, including changes with respect to the market value of financial assets; changes in market interest rates may increase funding costs and reduce earning asset yields thus reducing margin; increases in benchmark rates would increase debt service requirements for customers whose terms include a variable interest rate, which may negatively impact the ability of borrowers to pay as contractually obligated; changes in government regulation affecting financial institutions, including the Dodd-Frank Wall Street Reform and Consumer Protection Act and the rules being issued in accordance with this statute and potential expenses and elevated capital levels associated therewith; possible additional loan losses and impairment of the collectability of loans; seasonality, which may impact customers, such as construction-related businesses, the availability of public funds, and certain types of the Company’s fee revenue, such as mortgage originations; possible changes in trade, monetary and fiscal policies, laws and regulations and other activities of governments, agencies, and similar organizations, may have an adverse effect on business; possible rules and regulations issued by the Consumer Financial Protection Bureau or other regulators which might adversely impact our business model or products and services; possible stresses in the real estate markets, including possible continued deterioration in property values that affect the collateral value of underlying real estate loans; the Company’s ability to expand into new markets, develop competitive new products and services in a timely manner and to maintain profit margins in the face of competitive pressures; possible changes in consumer and business spending and savings habits could affect the Company’s ability to increase assets and to attract deposits; the Company’s ability to effectively manage credit risk, interest rate risk market risk, operational risk, legal risk, liquidity risk, reputational risk, and regulatory and compliance risk; the effects of increased competition from both banks and non-banks; the effects of geopolitical instability and risks such as terrorist attacks; the effects of weather and natural disasters such as floods, droughts, wind, tornadoes and hurricanes, and the effects of man-made disasters; possible changes in the speed of loan prepayments by the Company’s customers and loan origination or sales volumes; possible acceleration of prepayments of mortgage-backed securities due to low interest rates, and the related acceleration of premium amortization on prepayments on mortgage-backed securities due to low interest rates; and the costs associated with resolving any problem loans, litigation and other risks and uncertainties, discussed in the Company’s Form 10-K for the year ended December 31, 2013 and other documents filed by the Company with the Securities and Exchange Commission from time to time. Forward looking statements are as of the date they are made, and the Company does not undertake to update any forward-looking statement, whether written or oral, that may be made from time to time by or on behalf of the Company. Stockholder Information Stockholders or others seeking information regarding the Company may call or write: WSFS Financial Corporation Investor Relations WSFS Bank Center 500 Delaware Avenue Wilmington, DE 19801 302-571-7264 stockholderrelations@wsfsbank.com Transfer Agent American Stock Transfer & Trust Company, LLC 6201 15th Avenue Brooklyn, NY 11219 Website wsfsbank.com ©2014 WSFS Financial Corporation. All rights reserved. WSFS Bank Center • 500 Delaware Avenue, Wilmington, DE 19801 • wsfsbank.com Transfer is a related abstract and title company. variety of residential mortgage and refinancing solutions, and Arrow Land is a leading Delaware Valley mortgage banking company, specializing in a style focused on preservation of capital and current income. Array Financial market segment of high net worth individuals offering a balanced investment Capital Management, LLC is a registered investment advisor with a primary and brokerage products primarily to our retail banking clients. Cypress and institutional clients. WSFS Investment Group, Inc. provides insurance trustee, agency, custodial and commercial domicile services to corporate provides fiduciary and investment services to personal trust clients, and which has the largest branded ATM network in Delaware. Christiana Trust in the United States and operates more than 450 ATMs for WSFS Bank, Cash Connect® is a premier provider of ATM vault cash and related services Other subsidiaries or divisions of WSFS Financial Corporation include: bank in the United States continuously operating under the same name. Serving the Delaware Valley since 1832, WSFS Bank is the seventh oldest and wealth management. financial services including commercial banking, retail banking and trust in Delaware, Pennsylvania, Virginia and Nevada, and provides comprehensive and trust company headquartered in Delaware. WSFS has 52 offices located Its principal subsidiary, WSFS Bank, is the oldest, locally managed bank WSFS Financial Corporation is a multi-billion dollar financial services company. e ic v r e S r a l l e t S g n i r e v i l e D a n D v a l u e f o r o u r o w n erS ngageD aSSociateS e WSFS Financial Corporation About Annual Report 2013 UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K (Mark One) È ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2013 OR ‘ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 0-16668 WSFS FINANCIAL CORPORATION (Exact Name of Registrant as Specified in its Charter) Delaware (State or other Jurisdiction of Incorporation or Organization) 22-2866913 (I.R.S. Employer Identification No.) 500 Delaware Avenue, Wilmington, Delaware 19801 (Address of Principal Executive Offices) (Zip Code) Registrant’s Telephone Number, Including Area Code: (302) 792-6000 Securities registered pursuant to Section 12(b) of the Act: Title of Each Class Common Stock, $0.01 par value 6.25% Senior Notes Due 2019 Name of Each Exchange on Which Registered The NASDAQ Stock Market LLC Securities registered pursuant to Section 12(g) of the Act: None Indicate by check if the registrant is a well-known seasoned issuer as defined in Rule 405 of the Securities Act. YES ‘ NO È Indicate by check if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. YES ‘ NO È Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding twelve months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES È NO ‘ Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes È No ‘ Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. ‘ Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. Large accelerated filer ‘ Non-accelerated filer ‘ È Accelerated filer Smaller reporting company ‘ Indicate by check mark whether the registrant is a shell company (as defined in Exchange Act Rule 12b-2). Yes ‘ No È The aggregate market value of the voting stock held by nonaffiliates of the registrant, based on the closing price of the registrant’s common stock as quoted on NASDAQ as of June 30, 2013 was $451,284,893. For purposes of this calculation only, affiliates are deemed to be directors, executive officers and beneficial owners of greater than 10% of the outstanding shares. As of March 6, 2014, there were issued and outstanding 8,911,334 Shares of the registrant’s common stock. DOCUMENTS INCORPORATED BY REFERENCE Portions of the Registrant’s Proxy Statement for the Annual Meeting of Stockholders to be held on April 24, 2014 are incorporated by reference in Part III hereof. WSFS FINANCIAL CORPORATION TABLE OF CONTENTS Item 1. Business Item 1A. Risk Factors Item 1B. Unresolved Staff Comments Item 2. Item 3. Item 4. Mine Safety Disclosures Properties Legal Proceedings Part I Part II Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities Selected Financial Data Item 6. Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations Item 7A. Quantitative and Qualitative Disclosure about Market Risk Item 8. Financial Statements and Supplementary Data Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure Item 9A. Controls and Procedures Item 9B. Other Information Part III Item 10. Directors, Executive Officers and Corporate Governance Item 11. Executive Compensation Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters Item 13. Certain Relationships and Related Transactions and Director Independence Item 14. Principal Accounting Fees and Services Item 15. Exhibits, Financial Statement Schedules Signatures Signatures Part IV Page 1 20 28 29 33 33 33 35 36 51 53 107 107 110 110 110 110 111 111 111 114 FORWARD-LOOKING STATEMENTS This Annual Report on Form 10-K, and exhibits thereto, contains estimates, predictions, opinions, projections and other statements that may be interpreted as “forward-looking statements” as that phrase is defined in the Private Securities limitation, references to our financial goals, Litigation Reform Act of 1995. Such statements include, without management’s plans and objectives for future operations, financial and business trends, business prospects, and management’s outlook or expectations for earnings, revenues, expenses, capital levels, liquidity levels, asset quality or other future financial or business performance, strategies or expectations. The words “anticipates,” “intends,” “seeks,” “believes,” “estimates,” “expects,” “projects,” “forecast,” “will,” “may,” “could,” “should,” “would,” “can” and similar expressions often signify forward-looking statements. Such forward-looking statements are based on various assumptions (some of which may be beyond our control) and are subject to risks and uncertainties (which change over time) and other factors which could cause actual results to differ materially from those currently anticipated. Such risks and uncertainties include, but are not limited to: • • • • • • • • • • • • • • • • • • difficult market conditions and unfavorable economic trends in the United States generally, and particularly in the market areas in which we operate and in which our loans are concentrated, including the effects of declines in housing markets, elevated unemployment levels and slowdowns in economic growth; our level of nonperforming assets and the costs associated with resolving any problem loans; changes in market interest rates which may increase funding costs and reduce earning asset yields thus reducing margin; the impact of changes in interest rates and the credit quality and strength of underlying collateral and the effect of such changes on the market value of our investment securities portfolio; the credit risk associated with the substantial amount of commercial real estate, construction and land development, and commercial and industrial loans in our loan portfolio; possible additional loan losses and impairment of the collectability of loans; the extensive state and federal regulation, supervision and examination governing almost all aspects of our operations; changes in government regulation affecting financial institutions, including the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) and the rules and regulations being issued in accordance with this statute and potential expenses associated therewith; possible changes in trade, monetary and fiscal policies, laws and regulations and other activities of governments, agencies, and similar organizations; any impairment of our goodwill or other intangible assets; failure of the financial and operational controls of our Cash Connect division; the effects of problems encountered by other financial institutions that adversely affect us or the banking industry generally; the success of our growth plans, including the successful integration of past and future acquisitions; conditions in the financial markets may limit our access to additional funding to meet our liquidity needs; our ability to comply with applicable capital and liquidity requirements (including the finalized Basel III capital standards), including our ability to generate liquidity internally or raise capital on favorable terms; negative perceptions or publicity with respect to our trust and wealth management business; system failure or cybersecurity breaches of our network security; our ability to recruit and retain key employees; ii • • regulatory limits on our ability to receive dividends from our subsidiaries; and the effects of any damage to our reputation resulting from developments related to any of the items identified above. Such risks and uncertainties are discussed herein, including under the heading “Risk Factors,” and in other documents filed by us with the Securities and Exchange Commission from time to time. Forward looking statements are as of the date they are made, and we do not undertake to update any forward-looking statement, whether written or oral, that may be made from time to time by or on behalf of us. iii [THIS PAGE INTENTIONALLY LEFT BLANK] ITEM 1. BUSINESS OUR BUSINESS PART I WSFS Financial Corporation (“WSFS,” the “Company” or “we”) is parent to Wilmington Savings Fund Society, FSB (“WSFS Bank” or the “Bank”), the seventh oldest bank and trust company in the United States continuously operating under the same name. A fixture in Delaware and contiguous areas of neighboring states, WSFS Bank has been in operation for 182 years. In addition to its focus on stellar customer service, the Bank has continued to fuel growth and remain a leader in our community. We are a relationship-focused, locally-managed, community banking institution that has grown to become the largest independent bank or thrift holding company headquartered and operating in the State of Delaware, one of the top commercial lenders in the state, the third largest bank in terms of Delaware deposits and among the top trust companies in the country. For the eighth consecutive year, our Associates (what we call our employees) ranked us a “Top Workplace” in Delaware and for the third year in a row the readers of the Delaware News Journal voted us the “Top Bank” in the state. We state our mission simply: We Stand For Service. Our core banking business is commercial lending funded by customer-generated deposits. We have built a $2.4 billion commercial loan portfolio by recruiting the best seasoned commercial lenders in our markets and by offering the high level of service and flexibility typically associated with a community bank. We fund this business primarily with deposits generated through commercial relationships and retail deposits in our 52 offices located in Delaware (42), Pennsylvania (8), Virginia (1) and Nevada (1). We also offer a broad variety of consumer loan products, retail securities and insurance brokerage services through our retail branches and mortgage and title services through those branches and through Pennsylvania-based Array Financial Group, Inc., and Arrow Land Transfer Company, which we acquired in 2013. We offer trust and wealth management services through Christiana Trust, Cypress Capital Management, LLC (Cypress), WSFS Investment Group brokerage and our Private Banking group. The Christiana Trust division of WSFS Bank provides investment, fiduciary, agency and commercial domicile services from locations in Delaware and Nevada and has $8.9 billion in assets under administration. These services are provided to individuals and families as well as locally, nationally and corporations and institutions. Christiana Trust provides internationally. Cypress is an investment advisory firm that manages more than $600 million of portfolios for individuals, trusts, retirement plans and endowments. WSFS Investment Group, Inc. markets various investment and insurance products through the Bank’s retail banking system. Our Private Banking group offers credit and deposit products to high net-worth individuals, and partners with our other wealth management units to offer the most appropriate fee-based products to these clients. these services to customers Our Cash Connect division is a premier provider of ATM Vault Cash and related services in the United States. Cash Connect manages more than $476 million in vault cash in more than 15,000 ATMs nationwide. They also provide online reporting and ATM cash management, predictive cash ordering, armored carrier management, ATM processing and equipment sales. Cash Connect also operates over 450 ATMs for WSFS Bank. This is, by far, the largest branded ATM network in Delaware. We announced late in 2013 that we entered into an Agreement to merge with First Wyoming Financial Corporation. Following the merger, The First National Bank of Wyoming (FNB of Wyoming), the wholly owned subsidiary of First Wyoming Financial Corporation, will be merged with and into WSFS Bank. FNB of Wyoming reported approximately $307.7 million in assets and $249.7 million in deposits as of September 30, 2013 and serves its customers from six branch locations. The merger is subject to approval by First Wyoming Financial Corporation shareholders, regulatory approval and other customary closing conditions. WSFS POINTS OF DIFFERENTIATION While all banks offer similar products and services, we believe that WSFS, through its service model, has set itself apart from other banks in our market and the industry in general. In addition, community banks such as WSFS have been 1 able to distinguish themselves from large national or international banks that fail to provide their customers with the service levels, responsiveness and local decision making they prefer. The following factors summarize what we believe are our points of differentiation: Building Associate Engagement and Customer Advocacy Our business model is built on a concept called Human Sigma, which we have implemented in our strategy of “Engaged Associates delivering Stellar Service growing Customer Advocates and value for our Owners”. The Human Sigma model, identified by Gallup, Inc., begins with Associates who have taken ownership of their jobs and therefore perform at a higher level. We invest significantly in recruitment, training, development and talent management as our Associates are the cornerstone of our model. This strategy motivates Associates and unleashes innovation and productivity to engage our most valuable asset, our Customers, by providing them with Stellar Service experiences. As a result, we build Customer Advocates, or Customers who have developed an emotional attachment to the Bank. Research studies continue to show a direct link between Associate engagement, customer advocacy and a company’s financial performance. Our success with this strategy creates a virtuous cycle, further building an environment of engagement and advocacy. Surveys conducted for us by Gallup, Inc. indicate: • Our Associate Engagement scores consistently rank in the top quartile of companies polled. In 2013 our engagement ratio was 10.8:1, which means there were 10.8 engaged Associates for every disengaged Associate. This compares to a 2.6:1 ratio in 2003 and a national average of 1.53:1. Gallup, Inc. defines “world-class” as 11.7:1. • Our customer advocacy scores rank in the top 11% of all companies. In 2013, 44% of our customers ranked us a “five” out of “five,” strongly agreeing with the statement “I can’t imagine a world without WSFS” and nearly 69% of our customers ranked us a “five” out of “five,” strongly agreeing with the statement “WSFS is the perfect bank for me.” By fostering a culture of engaged and empowered Associates, we believe we have become the employer and bank of choice in our market. In 2013, for the fifth year in a row, we were recognized by The Wilmington News Journal as a “Top Work Place” for large corporations in the State of Delaware. Also in 2013, and for the third consecutive year, a News Journal survey of its readers also ranked us the “Top Bank” in Delaware, indicating the strength of our focus on customer service. Community Banking Model Our size and community banking model play a key role in our success. Our approach to business combines a service- oriented culture with a strong complement of products and services, all aimed at meeting the needs of our retail and business Customers. We believe the essence of being a community bank means that we are: • Small enough to offer Customers responsive, personalized service and direct access to decision makers. 2 • Large enough to provide all the products and services needed by our target market customers. As the financial services industry has consolidated, many independent banks have been acquired by national companies that have centralized their decision-making authority away from their customers and focused their mass- marketing to a regional or even national customer base. We believe this trend has frustrated smaller business owners who have become accustomed to dealing directly with their bank’s senior executives and discouraged retail customers who often experience deteriorating levels of service in branches and other service outlets. Additionally, it frustrates bank employees who are no longer empowered to provide good and timely service to their customers. WSFS Bank offers: • One primary point of contact. Each of our relationship managers is responsible for understanding his or her Customers’ needs and bringing together the right resources in the Bank to meet those needs. • A customized approach to our Customers. We believe this gives us an advantage over our competitors who are too large or centralized to offer customized products or services. • Products and services that our Customers value. This includes a broad array of banking, cash management and trust and wealth management products, as well as a legal lending limit high enough to meet the credit needs of our Customers, especially as they grow. • Rapid response and a company that is easy to do business with. Our customers tell us this is an important differentiator from larger, in-market competitors. Strong Market Demographics Delaware is situated in the middle of the Washington, DC—New York corridor which includes the urban markets of Philadelphia and Baltimore. The state benefits from this urban concentration as well as from a unique political, legal, tax and business environment. Additionally, Delaware is one of only nine states with a AAA bond rating from the three predominant rating agencies. Delaware’s rate of unemployment, median household income and rate of population growth all compare favorably to national averages. (Most recent available statistics) Unemployment (For December 2013) (1) Median Household Income (2008-2012) (2) Population Growth (2010-2013) (3) Delaware National Average 6.2% 6.7% $60,119 $53,046 3.1% 2.4% (1) Bureau of Labor Statistics, Economy at a Glance; (2) U.S. Census Bureau, State & County Quick Facts; (3) U.S. Census Bureau, Population Estimates Balance Sheet Management We put a great deal of focus on actively managing our balance sheet. This manifests itself in: • Prudent capital levels. Maintaining prudent capital levels is key to our operating philosophy. At December 31, 2013, our tangible common equity ratio was 7.69%. All regulatory capital levels for WSFS Bank maintained a meaningful cushion above well-capitalized levels. WSFS Bank’s Tier 1 capital ratio was 13.16% as of December 31, 2013, more than $250 million in excess of the 6% “well-capitalized” level, and our total risk- based capital ratio was 14.36%, more than $151 million above the “well-capitalized” level of 10.00%. • Disciplined Lending. We maintain discipline in our lending with a particular focus on portfolio diversification and granularity. Diversification includes limits on loans to one borrower as well as industry and product concentrations. We supplement this portfolio diversification with a disciplined underwriting process and the benefit of knowing our customers. We have also taken a proactive approach to identifying trends in our local economy and have responded to areas of concern. As a result we improved all criticized, classified and nonperforming loans to 29.7% of Tier 1 capital plus Allowance for Loan Losses (“ALLL”) from 52.5% at December 31, 2012. We diversify our loan portfolio to limit our exposure to any single type of credit. Such discipline supplements careful underwriting and the benefits of knowing our customers. 3 • Focus on credit quality. We seek to control credit risk in our investment portfolio and use this portion of our balance sheet primarily to help us manage liquidity and interest rate risk, while providing marginal income and tax relief. Our philosophy and pre-purchase due diligence has allowed us to avoid the significant investment write-downs taken by many of our bank peers during the recent economic downturn (only $86,000 of other- than-temporary impairment charges recorded during this economic cycle). Disciplined Capital Management We understand that our capital (or stockholders’ equity) belongs to our stockholders. They have entrusted this capital to us with the expectation that it will earn an appropriate return relative to the risk we take. Mindful of this balance, we prudently, but aggressively, manage our capital. Strong Performance Expectations and Alignment with Stockholder Priorities We are focused on high-performing, long-term financial goals. We define “high-performing” as the top quintile of a relevant peer group in return on assets (ROA), return on tangible common equity (ROTCE) and earnings per share (EPS) growth. Management incentives are, in large part, based on driving performance in these areas. More details on management incentive plans are included in our proxy statement. Following a period of strong investment in and building of our company from 2009 to 2011, we turned our focus to optimizing these ample investments and growing our bottom line, while continuing to improve asset quality. Our investment phase provides a platform for significant growth of our franchise through both our core banking and fee-based businesses and an opportunity to leverage investment to bottom line results for our stockholders. During 2013, our performance reflected the early stages of this harvesting phase. In 2013, fully diluted earnings per share grew 56% from prior year levels. WSFS reported ROA of 1.07% and core ROA exceeding 1% for the year, and improving during the year so that core ROA stood at 1.05% in the final quarter of 2013. Growth Our successful long-term trend in lending and deposit gathering, along with the success of our Wealth Management Group at growing assets under administration and Cash Connect at growing its customer base and customer cross-sell, has been the result of a focused strategy that provides service, responsiveness and careful execution in a consolidating marketplace. We plan to continue to grow by: • Developing talented, service-minded Associates. We have successfully recruited Associates with strong ties to, and the passion to serve, their communities to enhance our service in existing markets and to provide a strong start in new communities. We also focus efforts on developing talent and leadership from our current Associate base to better equip those Associates for their jobs and prepare them for leadership roles at WSFS. • Embracing the Human Sigma concept. We are committed to building Associate Engagement and Customer Advocacy as a way to differentiate ourselves and grow our franchise. • Developing new products through innovation and utilization of new technologies. • Continuing strong growth in commercial lending by: • Offering local decision-making by seasoned banking professionals. • Executing our community banking model that combines Stellar Service with the banking products and services our business customers demand. • Adding seasoned lending professionals that have helped us win customers in our Delaware and southeastern Pennsylvania markets. • Aggressively growing deposits. We have energized our retail branch strategy by combining Stellar Service with an expanded and updated branch network. We plan to continue to grow deposits by: • Offering products through an expanded and updated branch network. • Providing a Stellar Service experience to our Customers. 4 • • • Further expanding our commercial Customer relationships with deposit and cash management products. Finding creative ways to build deposit market share such as targeted marketing programs. Selectively opening new branches, including in preferred southeastern Pennsylvania locations. • Seeking strategic acquisitions. In 2013 we completed the acquisition of Array and Arrow, doubling our mortgage originations and leveraging our investments in southeastern Pennsylvania. Additionally, in November, we announced that we had entered a definitive agreement to merge with First Wyoming Financial Corporation, pursuant to which the First National Bank of Wyoming (DE) (“First Wyoming”) the wholly owned subsidiary of First Wyoming Financial Corporation, will merge with and into our Bank. We believe the merger will enhance our franchise in Kent County, Delaware, diversifying our revenues and improving core funding and liquidity. The First Wyoming merger is subject to customary closing conditions, including regulatory approval, and we expect to close this transaction in the third quarter of 2014. Both acquisitions are strategic for our company and financially attractive with earnings accretion expected in the first year following the acquisition. Over the next several years we expect our growth will be approximately 80% organic and 20% through acquisition, although each year’s growth will reflect the opportunities available to us at the time. • Exploring new niche businesses and continuing to expand existing niche businesses such as Cash Connect. We are an organization with an entrepreneurial spirit and are open to the risk/reward proposition that comes with such businesses. Innovation Our organization is committed to product and service innovation as a means to drive growth and to stay ahead of changing customer demands and emerging competition. Our organization has a focus on developing a strong “culture of innovation” that solicits, captures, prioritizes, and executes innovation initiatives, from product creation to process improvements. We intend to leverage technology and innovation to grow our business and to successfully execute on our strategy. Values Our values address integrity, service, accountability, transparency, honesty, growth and desire to improve. They are the core of our culture, they make us who we are and we live them every day. At WSFS we: • Do the right thing. • Serve others. • Are open and candid. • Grow and improve. Results Our focus on these points of differentiation has allowed us to grow our core franchise and build value for our stockholders. Since 2008, our commercial loans have grown from $1.6 billion to $2.4 billion, a strong 7% compound annual growth rate (CAGR). Over the same period, customer funding has grown from $1.5 billion to $3.0 billion, a 12% CAGR. More importantly, over the last decade, stockholder value has increased at a far greater rate than our banking peers. An investment of $100 in WSFS stock in 2003 would be worth $189 at December 31, 2013. By comparison, $100 invested in the Nasdaq Bank Index in 2003 would be worth $114 at December 31, 2013. SUBSIDIARIES We have two consolidated subsidiaries, WSFS Bank and Montchanin Capital Management, Inc. (“Montchanin”) and one unconsolidated affiliate, WSFS Capital Trust III (“the Trust”). 5 WSFS Bank has two wholly owned subsidiaries, WSFS Investment Group, Inc. and Monarch Entity Services, LLC (“Monarch”). WSFS Investment Group, Inc., markets various third-party investment and insurance products such as single-premium annuities, whole life policies and securities, primarily through our retail banking system and directly to the public. Monarch offers commercial domicile services which include providing employees, directors, sublease of office facilities and registered agent services in Delaware and Nevada. Montchanin provides asset management services and has one wholly owned subsidiary, Cypress Capital Management, LLC (“Cypress”). Cypress is a Wilmington-based investment advisory firm servicing high net-worth individuals and institutions with $614 million in assets under management at December 31, 2013. The Trust is our unconsolidated subsidiary, and was formed in 2005 to issue $67.0 million aggregate principal amount of Pooled Floating Rate Capital Securities. In addition to the subsidiaries listed above, as of December 31, 2013 we also had one consolidated variable interest entity (“VIE”), SASCO 2002-RM1 (“SASCO”), which is a reverse mortgage securitization trust. DISTRIBUTION OF ASSETS, LIABILITIES AND STOCKHOLDERS’ EQUITY Condensed average balance sheets for each of the last three years and analyses of net interest income and changes in net interest income due to changes in volume and rate are presented in “Results of Operations” included in the section entitled “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” CREDIT EXTENSION ACTIVITIES Over the past several years we have focused on growing the more profitable segments of our loan portfolio. Our current portfolio lending activity is concentrated on lending to small- to mid-sized businesses in the mid-Atlantic region of the United States, primarily in Delaware, contiguous counties in Pennsylvania, Maryland and New Jersey as well as in northern Virginia. Since 2009, our commercial and industrial (“C&I”) loans have increased by $476.4 million, or 43%. Our C&I loans, including owner-occupied commercial real estate loans, accounted for approximately 55% of our loan portfolio in 2013 compared to 45% in 2009. Based on current market conditions, we expect our focus on growing C&I loans to continue into 2014 and beyond. The following table shows the composition of our loan portfolio at year-end for the last five years. Types of Loans Commercial real estate: Commercial mortgage Construction Total commercial real estate Commercial (1) Commercial — owner occupied (1) Total commercial loans Consumer loans: Residential real estate Consumer Total consumer loans Gross loans Less: Deferred fees (unearned income) Allowance for loan losses 2013 2012 2011 2010 2009 Amount Percent Amount Percent Amount Percent Amount Percent Amount Percent (Dollars in Thousands) At December 31, $ 725,193 106,074 25.0% $ 631,365 3.6 133,375 23.2% $ 626,739 106,268 4.9 23.1% $ 625,379 140,832 3.9 24.2% $ 524,380 231,625 5.5 21.2% 9.3 831,267 810,882 786,360 2,428,509 221,520 302,234 523,754 28.6 27.9 27.1 83.6 7.6 10.4 18.0 764,740 704,491 770,581 2,239,812 243,627 289,001 532,628 28.1 25.9 28.3 82.3 8.9 10.6 19.5 733,007 1,460,812 — 2,193,819 274,105 290,979 565,084 27.0 53.9 — 80.9 10.5 10.7 21.2 766,211 1,239,102 — 2,005,313 308,857 309,722 618,579 29.7 48.1 — 77.8 12.6 12.0 24.6 756,005 1,120,807 — 1,876,812 348,873 300,648 649,521 30.5 45.2 — 75.7 14.4 12.1 26.5 $2,952,263 101.6 $2,772,440 101.8 $2,758,903 102.1 $2,623,892 102.4 $2,526,333 102.2 6,043 41,244 0.2 1.4 4,602 43,922 0.2 1.6 3,234 53,080 0.1 2.0 2,185 60,339 0.1 2.3 2,098 53,446 0.1 2.1 Net loans (2) $2,904,976 100.0% $2,723,916 100.0% $2,702,589 100.0% $2,561,368 100.0% $2,470,789 100.0% (1) Prior to 2012, owner occupied commercial loans were included in commercial loan balances. (2) Excludes $31,491; $12,758; $10,185; $14,522 and $8,366 of residential mortgage loans held-for-sale at December 31, 2013, 2012, 2011, 2010, and 2009, respectively. 6 The following table shows the remaining time until our loans mature. The first table details the total loan portfolio by type of loan. The second table details the total loan portfolio by those with fixed interest rates and those with adjustable interest rates. The tables show loans by remaining contractual maturity. Loans may be pre-paid, so the actual maturity may be earlier than the contractual maturity. Prepayments tend to be highly dependent upon the interest rate environment. Loans having no stated maturity or repayment schedule are reported in the Less than One Year category. Commercial mortgage loans Construction loans Commercial loans Commercial Owner Occupied loans Residential real estate loans (1) Consumer loans Rate sensitivity: Fixed Adjustable (2) Gross loans (1) Excludes loans held-for-sale. (2) Includes hybrid adjustable-rate mortgages. Less than One Year One to Five Years Over Five Years Total $ 78,415 20,754 288,816 80,799 4,866 19,360 (In thousands) $ 416,238 50,975 316,936 276,302 3,779 36,621 $ 230,540 34,345 205,130 429,259 212,875 246,253 $ 725,193 106,074 810,882 786,360 221,520 302,234 $493,010 $1,100,851 $1,358,402 $2,952,263 $ 63,024 429,986 $ 462,983 637,868 $ 471,060 887,342 $ 997,067 1,955,196 $493,010 $1,100,851 $1,358,402 $2,952,263 Commercial Real Estate, Construction and Commercial Lending. Pursuant to section 5(c) of the Home Owners’ Loan Act (“HOLA”), federal savings banks are generally permitted to invest up to 400% of their total regulatory capital in nonresidential real estate loans and up to 20% of its assets in commercial loans. As a federal savings bank that was formerly chartered as a Delaware savings bank, we have certain additional lending authority. Commercial, commercial mortgage and construction lending have higher levels of risk than residential mortgage lending. These loans typically involve larger loan balances concentrated with single borrowers or groups of related borrowers. In addition, the payment experience on loans secured by income-producing properties is typically dependent on the successful operation of the related real estate project and may be more subject to adverse conditions in the commercial real estate market or in the general economy. The majority of our commercial and commercial real estate loans are concentrated in Delaware, southeastern Pennsylvania (Chester and Delaware counties) and nearby areas. We offer commercial real estate mortgage loans on multi-family properties and on other commercial real estate. Generally, loan-to-value ratios for these loans do not exceed 80% of appraised value at origination. Our commercial mortgage portfolio was $725.2 million at December 31, 2013. Generally, this portfolio is diversified by property type, with no type representing more than 29% of the portfolio. The largest type is retail-related (shopping centers, malls and other retail) with balances of $202.2 million. The average loan size of a loan in the commercial mortgage portfolio is $773,000 and only 27 loans are greater than $5 million, with three loans greater than $10 million. We offer commercial construction loans to developers. In some cases these loans are made as “construction/permanent” loans, which provides for disbursement of loan funds during construction with automatic conversion to mini-permanent loans (1-5 years) upon completion of construction. These construction loans are short-term, usually not exceeding two years, with interest rates indexed to our WSFS prime rate, the “Wall Street” prime rate or London InterBank Offered Rate (“LIBOR”), in most cases, and are adjusted periodically as these rates change. The loan appraisal process includes the same evaluation criteria as required for permanent mortgage loans, but also takes into consideration: completed plans, specifications, comparables and cost estimates. Prior to approval of each credit, these criteria are used as a basis to determine the appraised value of the subject property when completed. Our policy requires that all appraisals be reviewed independently from our commercial business development staff. At origination, the loan-to-value ratios for construction loans generally do not 7 exceed 75%. The initial interest rate on the permanent portion of the financing is determined by the prevailing market rate at the time of conversion to the permanent loan. At December 31, 2013, $165.6 million was committed for construction loans, of which $106.1 million, or less than 4% of gross loans, was outstanding. Residential construction and land development (“CLD”), one of the hardest-hit sectors through the recent economic downturn, represented only $99.0 million, or 3%, of the loan portfolio and 20% of Tier 1 capital (Tier 1 + ALLL). Our commercial CLD portfolio was only $25.0 million, or 1%, of total loans, and our “land hold” loans, which are land loans not currently being developed, were only $24.0 million, or less than 1%, of total loans, at December 31, 2013. Commercial and industrial and owner occupied commercial loans make up the remainder of our commercial portfolio and include loans for working capital, financing equipment and real estate acquisitions, business expansion and other business purposes. These loans generally range in amounts of up to $25 million (with a few relationships exceeding this level) with an average loan balance in the portfolio of $345,000 and terms ranging from less than one year to seven years. The loans generally carry variable interest rates indexed to our WSFS prime rate, national prime rate or LIBOR. As of December 31, 2013, our commercial and industrial and owner occupied commercial loan portfolios were $1.6 billion and represented 55% of our total loan portfolio. These loans are diversified by industry, with no industry representing more than 16% of the portfolio. Federal law limits the extensions of credit to any one borrower to 15% of our unimpaired capital (approximately $76 million), or 25% if the difference is secured by collateral having a market value that can be determined by reliable and continually available pricing. Extensions of credit include outstanding loans as well as contractual commitments to advance funds, such as standby letters of credit, but do not include unfunded loan commitments. At December 31, 2013, no borrower had collective (relationship) outstandings exceeding these legal lending limits. Only eight commercial relationships, when all loans related to the relationship are combined, reach outstanding balances in excess of $25.0 million. Residential Real Estate Lending. Generally, we originate residential first mortgage loans with loan-to-value ratios of up to 80% and require private mortgage insurance for up to 35% of the mortgage amount for mortgage loans with loan-to-value ratios exceeding 80%. We do not have any significant concentrations of such insurance with any one insurer. On a very limited basis, we have originated or purchased loans with loan-to-value ratios exceeding 80% without a private mortgage insurance requirement. At December 31, 2013, the balance of all such loans was approximately $1.7 million. Generally, our residential mortgage loans are underwritten and documented in accordance with standard underwriting criteria published by the FHLMC and other secondary market participants to assure maximum eligibility for subsequent sale in the secondary market. Typically, we sell only those loans originated specifically with the intention to sell on a “flow” basis. To protect the propriety of our liens, we require title insurance be obtained. We also require fire, extended coverage casualty and flood insurance (where applicable) for properties securing residential loans. All properties securing our residential loans are appraised by independent, licensed and certified appraisers and are subject to review in accordance with our standards. The majority of our adjustable-rate, residential real estate loans have interest rates that adjust yearly after an initial period. The change in rate for the first adjustment date could be higher than the typical limited rate change of two percentage points at each subsequent adjustment date. Adjustments are generally based upon a margin (currently 2.75% for U.S. Treasury index; 2.50% for LIBOR index) over the weekly average yield on U.S. Treasury securities adjusted to a constant maturity, as published by the Federal Reserve Board. Usually, the maximum rate on these loans is six percent above the initial interest rate. We underwrite adjustable-rate loans under standards consistent with private mortgage insurance and secondary market underwriting criteria. We do not originate adjustable-rate mortgages with payment limitations that could produce negative amortization. The adjustable-rate mortgage loans in our loan portfolio help mitigate our risk to changes in interest rates. However, there are unquantifiable credit risks resulting from potential increased costs to the borrower as a result of re-pricing 8 adjustable-rate mortgage loans. It is possible that during periods of rising interest rates, the risk of default on adjustable- rate mortgage loans may increase due to the upward adjustment of interest costs to the borrower. Further, although adjustable-rate mortgage loans allow us to increase the sensitivity of our asset base to changes in interest rates, the extent of this interest sensitivity is limited by the periodic and lifetime interest rate adjustment limitations. Accordingly, there can be no assurance that yields on our adjustable-rate mortgages will adjust sufficiently to compensate for increases to our cost of funds during periods of extreme interest rate increases. The original contractual loan payment period for residential loans is normally 10 to 30 years. Because borrowers may refinance or prepay their loans without penalty, these loans tend to remain outstanding for a substantially shorter period of time. First mortgage loans customarily include “due-on-sale” clauses. This provision gives us the right to declare a loan immediately due and payable in the event the borrower sells or otherwise disposes of the real property subject to the mortgage. We enforce due-on-sale clauses through foreclosure and other legal proceedings to the extent available under applicable laws. In general, loans are sold without recourse except for the repurchase right arising from standard contract provisions covering violation of representations and warranties or, under certain investor contracts, a default by the borrower on the first payment. We also have limited recourse exposure under certain investor contracts in the event a borrower prepays a loan in total within a specified period after sale, typically one year. The recourse is limited to a pro rata portion of the premium paid by the investor for that loan, less any prepayment penalty collectible from the borrower. We had no repurchases during the years ended December 31, 2013, 2012 and 2011. We have a limited amount of loans originated as subprime loans, $7.6 million, at December 31, 2013 (less than 0.5% of total loans) and no negative amortizing loans or interest-only first mortgage loans. Consumer Lending. Our primary consumer credit products (excluding first mortgage loans) are home equity lines of credit and equity- secured installment loans. At December 31, 2013, home equity lines of credit outstanding totaled $193.3 million and equity-secured installment loans totaled $69.2 million. In total, these product lines represented 86.8% of total consumer loans. Some home equity products grant a borrower credit availability of up to 100% of the appraised value (net of any senior mortgages) of their residence. Maximum loan to value (“LTV”) limits are 89% for primary residences and 75% for all other properties. At December 31, 2013, we had $360.2 million in total commitments for home equity lines of credit. Home equity lines of credit offer customers potential Federal income tax advantages, the convenience of checkbook access, revolving credit features for a portion of the life of the loan and typically are more attractive in a low interest rate environment. Home equity lines of credit expose us to the risk that falling collateral values may leave us inadequately secured. The risk on installment products like home equity loans is mitigated as they amortize over time. The following table shows our consumer loans at year-end, for the last five years. At December 31, 2013 2012 2011 2010 2009 Percent of Total Consumer Loans Amount Percent of Total Consumer Loans Amount Percent of Total Consumer Loans (Dollars in Thousands) Percent of Total Consumer Loans Amount Percent of Total Consumer Loans Amount 22.9% $ 59,091 63.9 195,936 5.4 12,408 4.4 9,197 3.4 12,369 20.4% $ 74,721 192,917 67.8 7,192 4.3 8,378 3.2 7,771 4.3 25.7% $ 82,188 205,244 66.3 6,834 2.5 7,758 2.9 7,648 2.6 26.5% $102,727 177,407 66.3 5,489 2.2 7,246 2.5 7,779 2.5 34.2% 59.0 1.8 2.4 2.6 Amount $ 69,230 193,255 16,397 13,147 10,205 Equity secured installment loans Home equity lines of credit Personal loans Unsecured lines of credit Other Total consumer loans $302,234 100.0% $289,001 100.0% $290,979 100.0% $309,722 100.0% $300,648 100.0% Loan Originations, Purchases and Sales. We engage in traditional lending activities primarily in Delaware, southeastern Pennsylvania, and contiguous areas of neighboring states. As a federal savings bank, however, we may originate, purchase and sell loans throughout the United 9 States. We have purchased limited amounts of loans from outside our normal lending area when such purchases are deemed appropriate. We originate fixed-rate and adjustable-rate residential real estate loans through our banking offices. During 2013, we originated $350.8 million of residential real estate loans. This compares to originations of $208.1 million in 2012. From time to time, we have purchased whole loans and loan participations in accordance with our ongoing asset and liability management objectives. In both 2013 and 2012, there were no such purchases. Residential real estate loan sales totaled $194.8 million in 2013 and $176.1 million in 2012. We sell certain newly originated mortgage loans in the secondary market as a means of generating fee income to control the interest rate sensitivity of our balance sheet and to manage overall balance sheet mix. We hold certain fixed-rate mortgage loans for investment, consistent with our current asset/liability management strategies. At December 31, 2013, we serviced approximately $121.9 million of residential mortgage loans for others, compared to $144.0 million at December 31, 2012. We also serviced residential mortgage loans for our own portfolio totaling $258.9 million and $243.6 million at December 31, 2013 and 2012, respectively. We originate commercial real estate and commercial loans through our commercial lending division. Commercial loans are made for working capital, financing equipment acquisitions, business expansion and other business purposes. During 2013, we originated $965.6 million of commercial and commercial real estate loans compared to $901.9 million in 2012. To reduce our exposure on certain types of these loans, and/or to maintain relationships within internal lending limits, at times we will sell a portion of our commercial loan portfolio, typically through loan participations. Commercial loan sales totaled $4.4 million and $1.0 million in 2013 and 2012, respectively. These amounts represent gross contract amounts and do not necessarily reflect amounts outstanding on those loans. We also periodically buy participations from other banks. Commercial loan participation purchases totaled $23.3 million and $43.1 million in 2013 and 2012, respectively. Our consumer lending activity is conducted mainly through our branch offices and referrals from other parts of our business. We originate a variety of consumer credit products including home improvement loans, home equity lines of credit, automobile loans, unsecured lines of credit and other secured and unsecured personal installment loans. We offer government-insured reverse mortgages to our customers. Our activity has been limited to acting as a correspondent originator for these loans. During 2013, we originated, and sold $3.2 million in reverse mortgages compared to $3.6 million during 2012. Any significant modification or additional exposure to one borrowing relationship exceeding $3.5 million must be approved by the Senior Management Loan Committee (“SLC”). The Executive Committee of the Board of Directors reviews the minutes of the SLC meetings. The Executive Committee also approves new credit exposures exceeding $10 million and new credit exposures in excess of $5 million for customers with higher risk profiles, larger existing relationship exposures, or multiple policy exceptions. Depending upon their experience and management position, individual officers of the Bank have the authority to approve smaller loan amounts. Our credit policy includes a $25 million “House Limit” to any one borrowing relationship. In rare circumstances, we will approve exceptions to the “House Limit”. Our policy allows for only fifteen such relationships with an aggregate exposure of 10% of Tier I Capital plus Allowance for Loan Losses (“ALLL”). Currently, we have eight relationships exceeding this limit. At December 31, 2013, the aggregate exposure over “House Limit” totaled 11.62% of Tier I Capital plus ALLL. Those eight relationships were approved to exceed the “House Limit” because the credit profile was deemed strong, or because of a long relationship history with the borrower(s). During the third quarter of 2013, we obtained the right to execute a clean-up call on the underlying collateral of a reverse mortgage securitization. This event triggered a consolidation of the assets and liabilities of the securitization trust on our balance sheet in accordance with ASC 810-05-9, Consolidation of VIEs, which describes how to determine when a reporting entity should include the assets, liabilities, noncontrolling interest, and results of activities of a VIE in its consolidated financial statements. As a result, we consolidated $40.5 million of reverse mortgage loans, as well as other assets and liabilities. Our existing investment in reverse mortgages was combined with the consolidated reverse mortgage loans for a total of $37.3 million at December 31, 2013. See Note 6 to the Consolidated Financial Statements for more information on these loans. 10 Fee Income from Lending Activities. We earn fee income from lending activities, including fees for originating loans, servicing loans and selling loan participations. We also receive fee income for making commitments to originate construction, residential and commercial real estate loans. Additionally, we collect fees related to existing loans which include prepayment charges, late charges, assumption fees and swap fees. In addition, as part of the loan application process, the borrower may pay us for out-of- pocket costs to review the application, whether or not the loan is closed. Most loan fees are not recognized in our consolidated statements of operations immediately, but are deferred as adjustments to yield in accordance with U.S. generally accepted accounting principles (“GAAP”), and are reflected in interest income over the expected life of the loan. Those fees represented interest income of $2.5 million, $2.1 million, and $1.2 million during 2013, 2012, and 2011, respectively. Loan fee income was mainly due to fee accretion on new and existing loans (including the acceleration of the accretion on loans that paid early), loan growth and prepayment penalties. The overall increase in loan fee income was the result of the growth in certain loan categories during 2013 and 2012. LOAN LOSS EXPERIENCE, PROBLEM ASSETS AND DELINQUENCIES Our results of operations can be negatively impacted by nonperforming assets, which include nonaccruing loans, nonperforming real estate investments, assets acquired through foreclosure and restructured loans. Nonaccruing loans are those on which the accrual of interest has ceased. Loans are placed on nonaccrual status immediately if, in our opinion, collection is doubtful, or when principal or interest is past due 90 days and collateral is insufficient to cover principal and interest payments. Interest accrued, but not collected at the date a loan is placed on nonaccrual status, is reversed and charged against interest income. In addition, the accretion of net deferred loan fees is suspended when a loan is placed on nonaccrual status. Subsequent cash receipts are applied either to the outstanding principal balance or recorded as interest income, depending on our assessment of the ultimate collectability of principal and interest. We endeavor to manage our portfolio to identify problem loans as promptly as possible and take immediate actions to minimize losses. To accomplish this, our Loan Administration and Risk Management Department monitors the asset quality of our loans and investments in real estate portfolios and reports such information to the Credit Policy, Audit and Executive Committees of the Board of Directors and the Bank’s Controller’s Department. SOURCES OF FUNDS We manage our liquidity risk and funding needs through our treasury function, Asset/Liability Committee and Investment Committee. Historically, we have had success in growing our loan portfolio. For example, during the year ended December 31, 2013, net loan growth resulted in the use of $207.0 million in cash. The loan growth was primarily due to our continued success increasing corporate and small business lending. We expect this trend to continue. As a result of increased deposit growth, our loan-to-total customer funding ratio at December 31, 2013 was 98%, exceeding our 2013 strategic goal of 100%. We have significant experience managing our funding needs through both borrowings and deposit growth. As a financial institution, we have access to several sources of funding. Among these are: • Deposit growth • Brokered deposits • Borrowing from the Federal Home Loan Bank (“FHLB”) • Federal Reserve Discount Window access • Other borrowings such as repurchase agreements • Cash flow from securities and loan sales and repayments • Net income Our branch expansion and renovation program has been focused on expanding our retail footprint in Delaware and southeastern Pennsylvania and attracting new customers in part to provide additional deposit growth. However, in recent 11 years we have purposefully reduced reliance on higher-cost, typically single-service certificate of deposit (CD) accounts. Core customer deposit growth (deposits excluding CDs) was strong, equaling $67.0 million, or 3%, during 2013. Deposits. WSFS is the largest independent full-service bank and trust institution headquartered and operating in Delaware. The Bank primarily attracts deposits through its retail branch offices and loan production offices, in Delaware’s New Castle, Sussex and Kent Counties, as well as nearby southeastern Pennsylvania and Annandale, Virginia. We offer various deposit products to our customers, including savings accounts, demand deposits, interest-bearing demand deposits, money market deposit accounts and certificates of deposit. In addition, we accept “jumbo” certificates of deposit with balances in excess of $100,000 from individuals, businesses and municipalities in Delaware. The following table shows the maturities of certificates of deposit of $100,000 or more as of December 31, 2013: Maturity Period Less than 3 months Over 3 months to 6 months Over 6 months to 12 months Over 12 months December 31, 2013 (In Thousands) $ 93,486 39,141 29,990 58,528 $221,145 Federal Home Loan Bank Advances As a member of the Federal Home Loan Bank of Pittsburgh (“FHLB”), we are able to obtain FHLB advances. At December 31, 2013, we had $638.1 million in FHLB advances with a weighted average rate of 0.30%. Outstanding advances from the FHLB had rates ranging from 0.16% to 1.52% at December 31, 2013. Pursuant to collateral agreements with the FHLB, the advances are secured by qualifying first mortgage loans, qualifying fixed-income securities, FHLB stock and an interest-bearing demand deposit account with the FHLB. We are required to purchase and hold shares of capital stock in the FHLB in an amount at least equal to 4.60% of our borrowings from them, plus 0.35% of our member asset value. As of December 31, 2013, our FHLB stock investment totaled $35.9 million. We received no dividends from the FHLB during 2012 or 2011. However, in February 2012, the FHLB declared and began to pay a dividend on capital stock. For additional information regarding FHLB Stock, see Note 10 to the Consolidated Financial Statements. The FHLB is rated AA+, has a very high degree of government support and was in compliance with all regulatory capital requirements as of December 31, 2013. Based on these and other factors, we have determined there was no other- than-temporary impairment related to our FHLB stock investment as of December 31, 2013. Trust Preferred Borrowings In 2005, the Trust issued $67.0 million aggregate principal amount of Pooled Floating Rate Securities at a variable interest rate of 177 basis points over the three-month LIBOR rate with a scheduled maturity of June 1, 2035. Federal Funds Purchased and Securities Sold Under Agreements to Repurchase During 2013 and 2012, we purchased federal funds as a short-term funding source. At December 31, 2013, we had purchased $72.0 million in federal funds at an average rate of 0.28%, compared to $85.0 million in federal funds at a rate of 0.27% at December 31, 2012. During 2013, we sold securities under agreements to repurchase as a funding source. At both December 31, 2013 and 2012, we had sold $25.0 million of securities sold under agreements to repurchase with a fixed rate of 2.98% and a scheduled maturity of January 1, 2015. The underlying securities were MBS with a book value of $33.6 million as of December 31, 2013. 12 Temporary Liquidity Guarantee Program Debt In 2008, the Federal Deposit Insurance Corporation (“FDIC”) announced the Temporary Liquidity Guarantee Program (“TLGP”), to strengthen confidence and encourage liquidity in the banking system by guaranteeing newly issued senior unsecured debt of banks, thrifts and certain holding companies, and by providing full coverage of non-interest bearing deposit transaction accounts, regardless of dollar amount. In 2009, we completed an offering of $30.0 million of qualifying senior bank notes covered by the TLGP. These borrowings matured and were repaid in February 2012. Senior Debt In 2012, we issued and sold $55.0 million in aggregate principal amount of 6.25% Senior Notes due 2019 (the “Senior Debt”). The Senior Debt is an unsecured senior debt obligation and ranks equally with all of our other present and future unsecured, unsubordinated obligations. The Senior Debt is effectively subordinated to our secured indebtedness and structurally subordinated to the indebtedness of our subsidiaries. Interest payments on the Senior Debt are due quarterly in arrears on March 1, June 1, September 1 and December 1 of each year. At our option, the Senior Debt is callable, in whole or in part, after 5 years at a price equal to the outstanding principal amount to be redeemed plus accrued and unpaid interest. The Senior Debt matures on September 1, 2019. Reverse Mortgage Trust Bonds Payable In conjunction with the aggregation of reverse mortgage related assets through the consolidation of a reverse mortgage securitization, mentioned earlier, we have also recognized the securitization bonds on our balance sheet. The bonds have a value of $21.9 million and carry a rate of 0.88%. We completed the legal call of the bonds on January 27, 2014. PERSONNEL As of December 31, 2013, we had 762 full-time equivalent Associates (employees). Our Associates are not represented by a collective bargaining unit. We believe our relationship with our Associates is very good, as evidenced by being named a “Top Workplace” by an independent survey of our Associates for the last eight years. REGULATION Overview We are subject to extensive federal and state banking laws, regulations, and policies that are intended primarily for the protection of depositors, the FDIC’s Deposit Insurance Fund, and the banking system as a whole, not for the protection of our other creditors and stockholders. Historically, we and the bank have been examined, supervised and regulated primarily by the Office of Thrift Supervision (“OTS”). Effective July 21, 2011, portions of the OTS were merged into the Office of the Comptroller of the Currency (“OCC”) and the Federal Reserve. The OCC became the Bank’s primary regulator and the Federal Reserve became the Company’s primary regulator. The statutes enforced by, and regulations and policies of, these agencies affect most aspects of our business, including prescribing permissible types of loans and investments, the amount of required reserves, requirements for branch offices, the permissible scope of our activities and various other requirements. Our deposits are insured by the FDIC to the fullest extent allowed by law. As an insurer of bank deposits, the FDIC promulgates regulations, conducts examinations, requires the filing of reports and generally supervises the operations of all institutions to which it provides deposit insurance. Financial Reform Legislation Proposals to change the laws and regulations governing the banking industry are frequently introduced in Congress, in the state legislatures and before the various bank regulatory agencies. In 2010, the President signed into law the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd- Frank Act”). The Dodd-Frank Act imposed new restrictions and an expanded framework of regulatory oversight for 13 financial institutions, including depository institutions. The new law also established an independent federal consumer protection bureau within the Federal Reserve. The following discussion summarizes significant aspects of the new law that may affect us. Certain significant implementing regulations have not been finalized and therefore we cannot yet determine the full impact on our business and operations. The following aspects of the Dodd-Frank Act are related to the operations of our Bank: • The OTS was merged into the OCC and the Federal Reserve and the federal savings association charter has been preserved under OCC jurisdiction. • An independent Consumer Financial Protection Bureau has been established within the Federal Reserve, empowered to exercise broad regulatory, supervisory and enforcement authority with respect to both new and existing consumer financial protection laws. Depository institutions of less than $10 billion in total assets, like our Bank, are subject to the supervision and enforcement of their primary federal banking regulator with respect to the federal consumer financial protection laws. • Tier 1 capital treatment for “hybrid” capital items like trust preferred securities is eliminated, subject to various grandfathering and transition rules. Our trust preferred securities are currently grandfathered, but may not remain grandfathered under this legislation. • The prohibition on payment of interest on demand deposits has been repealed. • Field preemption of state laws applied to federal savings associations has been repealed. Now, state law is preempted with respect to federal savings associations to the same extent such laws would be preempted with respect to a national bank, that is, whenever the state law has a discriminatory intent or effect on a federal savings association compared to state-chartered institutions; the state law prevents or significantly interferes with a federal savings association’s federal powers; or the state law is preempted by a federal law other than the Home Owners Loan Act. The OCC must make a preemption determination on a case-by-case basis with respect to a particular state law or other state law with substantively equivalent terms. In addition, state laws are no longer preempted with respect to the activities of a federal savings association’s subsidiaries. • Deposit insurance had been permanently increased to $250,000 and unlimited deposit insurance for noninterest- bearing transaction accounts expired on December 31, 2012. • The deposit insurance assessment base has been changed to equal a depository institution’s total consolidated assets minus the sum of its average tangible equity during the assessment period. • The minimum reserve ratio of the Deposit Insurance Fund increased to 1.35% of estimated annual insured deposits or assessment base. However, the FDIC was directed to offset the effect of the increased reserve ratio for insured depository institutions with total consolidated assets of less than $10 billion. The following aspects of the Dodd-Frank Act are related to the operations of our Company: • Authority over savings and loan holding companies has been transferred to the Federal Reserve. • Leverage capital requirements and risk-based capital requirements applicable to depository institutions and bank holding companies have been extended to savings and loan holding companies following a five year grace period. • The Federal Deposit Insurance Act (“FDIA”) was amended to direct federal regulators to require depository institution holding companies to serve as a source of strength for their depository institution subsidiaries. • The Federal Reserve can require a grandfathered unitary savings and loan holding company that conducts commercial or manufacturing activities or other nonfinancial activities in addition to financial activities to conduct all or part of its financial activities in an intermediate savings and loan holding company. The Federal Reserve is required to promulgate rules setting forth the criteria for when a grandfathered unitary savings and loan holding company would be required to establish an intermediate holding company, but to date it has not yet proposed any such rules. • Public companies will be required to provide their shareholders with a nonbinding vote (i) at least once every three years on the compensation paid to executive officers, and (ii) at least once every six years on whether they should have a “say on pay” vote every one, two or three years. 14 • Additional provisions, including some not specifically aimed at savings associations and savings and loan holding companies, nonetheless may have an impact on us. Some of these provisions have the consequence of increasing our expenses, decreasing our revenues, and changing the activities in which we choose to engage. We expect that the Dodd-Frank Act will continue to increase our operating and compliance costs. Specific impacts of the Dodd-Frank Act on our current activities or new financial activities will become evident in the future, and our financial performance and the markets in which we operate will continue to depend on the manner in which the relevant agencies develop and implement the required rules and the reaction of market participants to these regulatory developments. Many aspects of the Dodd-Frank Act continue to be subject to rulemaking and will take effect over several years, making it difficult to anticipate the overall financial impact on us, our customers, or the financial industry in general. RECENT LEGISLATION In July 2013, the Board of Governors of the Federal Reserve System, FDIC and the OCC approved final rules (the “Final Capital Rules”) implementing revised capital rules to reflect the requirements of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (the “Dodd-Frank Act”) and the Basel III international capital standards. Among other things, the Final Capital Rules establish a new capital ratio of common equity Tier 1 capital of 4.5% and a common equity Tier 1 capital conservation buffer of 2.5% of risk-weighted assets; increase the minimum ratio of Tier 1 capital ratio from 4% to 6% and include a minimum leverage ratio of 4%; place an emphasis on common equity Tier 1 capital and implement the Dodd-Frank Act phase-out of certain instruments from Tier 1 capital; and change the risk weights assigned to certain assets. Failure to meet these standards would result in limitations on capital distributions as well as executive bonuses. The Final Capital Rules will be applicable to us on January 1, 2015 with conservation buffers phasing in over the subsequent 5 years. While it is still too early to fully analyze the impact of all aspects of the new regulatory guidance, we currently have strong capital levels and are significantly above well-capitalized levels under the current guidelines. On July 31, 2013, a Federal District Court judge ruled that the Federal Reserve inflated debit interchange fees when implementing the Durbin amendment of the Dodd-Frank Act in 2011. The judge ruled that the Federal Reserve erred in using criteria outside of the scope Congress intended to determine the fee cap, which the Federal Reserve set at 21 cents per transaction. The judge also ruled that the network options for both signature and PIN transactions were not set appropriately in accordance with the Dodd-Frank Act. The case is currently on appeal at the D.C. Circuit Court of Appeals, where oral arguments were heard on January 17, 2014. If not overturned on appeal, this ruling could significantly affect debit fees for the banking industry and for us. However, these developments are preliminary and the impact on us is not determinable at this time. The many provisions of the Dodd-Frank Act are so extensive that implementation by regulators is still ongoing. Several of the key regulations included in the original law have been delayed since the law’s passing, making an assessment of the Dodd Frank Act’s full effect on us not possible at this time. Regulation of the Company General. We are a registered savings and loan holding company and are subject to the regulation, examination, supervision and reporting requirements of the OCC. We are also a public company subject to the reporting requirements of the United States Securities and Exchange Commission (the “SEC”). Certain reports that we file with or furnish to the SEC, including Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and all amendments to those reports, are available free of charge on the investor relations page of our website at www.wsfsbank.com. The information on our website is not incorporated by reference in this Annual Report on Form 10-K. Sarbanes-Oxley Act of 2002. In July 2002, Congress enacted the Sarbanes-Oxley Act of 2002, which addresses, among other issues, corporate governance, auditing and accounting, executive compensation, and enhanced and timely disclosure of corporate information. Section 404 of the Sarbanes-Oxley Act, and regulations adopted by the SEC, require 15 us to include in our Annual Reports on Form 10-K a report stating management’s responsibility to establish and maintain adequate internal controls over financial reporting and management’s conclusion on the effectiveness of the internal controls at year end. Additionally, our independent registered public accounting firm is required to attest to and report on management’s evaluation of internal control over financial reporting. Restrictions on Acquisitions. Federal law generally prohibits a savings and loan holding company, without prior regulatory approval, from acquiring control of all, or substantially all, of the assets of any other savings institution or savings and loan holding company, or all, or substantially all, of the assets or more than 5% of the voting shares of a savings institution or savings and loan holding company. These provisions also prohibit, among other things, any director or officer of a savings and loan holding company, or any individual who owns or controls more than 25% of the voting shares of such holding company, from acquiring control of any savings institution not a subsidiary of such savings and loan holding company, unless the acquisition is approved by the Federal Reserve. The Federal Reserve may not approve any acquisition that would result in a multiple savings and loan holding company controlling savings institutions in more than one state, subject to two exceptions: (1) the approval of interstate supervisory acquisitions by savings and loan holding companies; and (2) the acquisition of a savings institution in another state if the laws of the state of the target savings institution specifically permit such acquisitions. The states vary in the extent to which they permit interstate savings and loan holding company acquisitions. We are a grandfathered unitary thrift holding company. Should we lose that status, we will be constrained in our ability to acquire companies or business lines that engage in non-banking activities, and may be required to divest any companies that we already own that engage in non-banking activities. Safe and Sound Banking Practices. Savings and loan holding companies and their non-banking subsidiaries are prohibited from engaging in activities that represent unsafe and unsound banking practices or that constitute violations of laws or regulations. For example, for bank holding companies, the Federal Reserve Board’s Regulation Y requires a holding company to give the Federal Reserve Board prior notice of any redemption or repurchase of its own equity securities if the consideration to be paid, together with the consideration paid for any repurchases in the preceding year, is equal to 10% or more of the company’s consolidated net worth. The Federal Reserve Board may oppose the transaction if it believes that the transaction would constitute an unsafe or unsound practice or would violate any law or regulation. As another example, a holding company could not impair its subsidiary bank’s soundness by causing it to make funds available to non-banking subsidiaries or their customers if the Federal Reserve believed it not prudent to do so. The Federal Reserve Board can assess civil money penalties for activities conducted on a knowing and reckless basis, if those activities caused a substantial loss to a depository institution. The penalties can be as high as $1,000,000 for each day the activity continues. Source of Strength. In accordance with FDIA, we are expected to act as a source of financial and managerial strength to the Bank. Under this policy, the holding company is expected to commit resources to support its bank subsidiary, including at times when the holding company may not be in a financial position to provide it. The Dodd-Frank Act has added additional guidance regarding the source of strength doctrine and has directed the regulatory agencies to promulgate regulations to increase the capital requirements for holding companies to a level that matches those of banking institutions. Dividends. The principal source of the holding company’s cash is from dividends from the Bank. Our earnings and activities are affected by federal, state and local laws and regulations. For example, these include limitations on the ability of the Bank to pay dividends to the holding company and our ability to pay dividends to our stockholders. It is the policy of the Federal Reserve Board that holding companies should pay cash dividends on common stock only out of income available over the past year and only if prospective earnings retention is consistent with the organization’s expected future needs and financial condition. The policy provides that holding companies should not maintain a level of cash dividends that undermines the holding company’s ability to serve as a source of strength to its banking subsidiary. Consistent with such policy, a banking organization should have comprehensive policies on dividend payments that clearly articulate the organization’s objectives and approaches for maintaining a strong capital position and achieving the objectives of the Federal Reserve Board’s policy statement. The Federal Reserve Board’s Regulation LL also requires advance notice to the Federal Reserve Board before a bank may make a dividend payment. 16 In 2009, the Federal Reserve Board issued a supervisory letter providing greater clarity to its policy statement on the payment of dividends by holding companies. In this letter, the Federal Reserve Board stated that when a holding company’s board of directors is deciding on the level of dividends to declare, it should consider, among other things, the following factors: (i) overall asset quality, potential need to increase reserves and write down assets, and concentrations of credit; (ii) potential for unanticipated losses and declines in asset values; (iii) implicit and explicit liquidity and credit commitments, including off-balance sheet and contingent liabilities; (iv) quality and level of current and prospective earnings, including earnings capacity under a number of plausible economic scenarios; (v) current and prospective cash flow and liquidity; (vi) ability to serve as an ongoing source of financial and managerial strength to depository institution subsidiaries insured by the FDIC, including the extent of double leverage and the condition of subsidiary depository institutions; (vii) other risks that affect the holding company’s financial condition and are not fully captured in regulatory capital calculations; (viii) level, composition, and quality of capital; and (ix) ability to raise additional equity capital in prevailing market and economic conditions (the “Dividend Factors”). It is particularly important for a holding company’s board of directors to ensure that the dividend level is prudent relative to the organization’s financial position and is not based on overly optimistic earnings scenarios. In addition, a holding company’s board of directors should strongly consider, after careful analysis of the Dividend Factors, reducing, deferring, or eliminating dividends when the quantity and quality of the holding company’s earnings have declined or the holding company is experiencing other financial problems, or when the macroeconomic outlook for the holding company’s primary profit centers has deteriorated. The Federal Reserve Board further stated that, as a general matter, a holding company should eliminate, defer or significantly reduce its distributions if: (i) its net income available to shareholders for the past four quarters, net of dividends previously paid during that period, is not sufficient to fully fund the dividends, (ii) its prospective rate of earnings retention is not consistent with its capital needs and overall current and prospective financial condition, or (iii) it will not meet, or is in danger of not meeting, its minimum regulatory capital adequacy ratios. Failure to do so could result in a supervisory finding that the holding company is operating in an unsafe and unsound manner. Additionally, as discussed above, the Federal Reserve Board possesses enforcement powers over savings and loan holding companies and their non-bank subsidiaries to prevent or remedy actions that represent unsafe or unsound practices, or violations of applicable statutes and regulations. Among these powers is the ability to proscribe the payment of dividends by bank and savings and loan holding companies. Regulation of WSFS Bank General. As a federally chartered savings institution, historically, the Bank was subject to regulation by the OTS. On July 21, 2011, regulation of the Bank shifted to OCC. The lending activities and other investments of the Bank must comply with various federal regulatory requirements. The OCC periodically examines the Bank for compliance with regulatory requirements. The FDIC also has the authority to conduct special examinations of the Bank. The Bank must file reports with the OCC describing its activities and financial condition. The Bank is also subject to certain reserve requirements promulgated by the Federal Reserve Board. Transactions with Affiliates; Tying Arrangements. The Bank is subject to certain restrictions in its dealings with us and our affiliates. Transactions between savings associations and any affiliate are governed by Sections 23A and 23B of the Federal Reserve Act, with additional limitations found in Section 11 of the Home Owners’ Loan Act. An affiliate of a savings association, generally, is any company or entity which controls or is under common control with the savings association or any subsidiary of the savings association that is commonly controlled by an affiliate or a bank or savings association. In a holding company context, the parent holding company of a savings association (such as “the Company”) and any companies which are controlled by such parent holding company are affiliates of the savings association. Generally, Sections 23A and 23B (i) limit the extent to which the savings institution or its subsidiaries may engage in “covered transactions” with any one affiliate to an amount equal to 10% of such institution’s capital stock and surplus, and limit the aggregate of all such transactions with all affiliates to an amount equal to 20% of such capital stock and surplus and (ii) require that all such transactions be on terms substantially the same, or at least as favorable, to the institution or subsidiary as those provided to a non-affiliate. The term “covered transaction” includes the making of loans, purchase of assets, issuance of a guarantee and several other types of transactions. In addition to the restrictions imposed by Sections 23A and 23B, no savings association may (i) lend or otherwise extend credit to an affiliate that engages in any activity impermissible for bank holding companies, or (ii) purchase or invest in any stocks, bonds, debentures, notes or similar 17 obligations of any affiliate, except for affiliates which are subsidiaries of the savings association. The Home Owners’ Loan Act also prohibits the Bank or its subsidiaries from purchasing shares of an affiliate that is not a subsidiary or extending credit to an affiliate engaged in activities that are not permissible for bank holding companies. Regulatory Capital Requirements. Under capital regulations, savings institutions must maintain “tangible” capital equal to 1.5% of adjusted total assets, “Tier 1” or “core” capital equal to 4% of adjusted total assets, and “total” capital (a combination of core and “supplementary” capital) equal to 8% of risk-weighted assets. In addition, regulations impose certain restrictions on savings associations that have a total risk-based capital ratio that is less than 8.0%, a ratio of Tier 1 capital to risk-weighted assets of less than 4.0% or a ratio of Tier 1 capital to adjusted total assets of less than 4.0%. For purposes of these regulations, Tier 1 capital has the same definition as core capital. The capital rule defines Tier 1 or core capital as common stockholders’ equity (including retained earnings), noncumulative perpetual preferred stock and related surplus, minority interests in the equity accounts of fully consolidated subsidiaries, and certain non-withdrawable accounts and pledged deposits of mutual savings associations less certain intangible assets and, subject to certain limitations, mortgage and non-mortgage servicing rights, purchased credit card relationships and credit-enhancing interest only strips, and deferred tax assets. Tangible capital is given the same definition as core capital but is reduced by the amount of all the savings institution’s intangible assets except for limited amounts of mortgage servicing assets. The capital rule requires that core and tangible capital be reduced by an amount equal to a savings institution’s debt and equity investments in “non-includable” subsidiaries engaged in activities not permissible to national banks, other than subsidiaries engaged in activities undertaken as agent for customers or in mortgage banking activities and subsidiary depository institutions or their holding companies. At December 31, 2013, the Bank was in compliance with both the core and tangible capital requirements. The risk weights assigned by the risk-based capital regulation range from 0% for cash, U.S. government securities, and other assets to 100% for consumer and commercial loans, non-qualifying mortgage loans, assets more than 90 days past due and other assets. In determining compliance with the risk-based capital requirement, a savings institution may include both core capital and supplementary capital in its total capital, provided the amount of supplementary capital included does not exceed the savings institution’s core capital. Supplementary capital is defined to include certain preferred stock issues, non-withdrawable accounts and pledged deposits that do not qualify as core capital, certain approved subordinated debt, certain other capital instruments, allowance for loan losses up to 1.25% of risk-weighted assets and up to 45% of unrealized gains on available-for-sale equity securities with readily determinable fair values. Total capital is reduced by the amount of the institution’s reciprocal holdings of depository institution capital instruments and all equity investments. At December 31, 2013, the Bank was in compliance with the risk-based capital requirements. Dividend Restrictions. OCC regulations govern capital distributions by savings institutions, which include cash dividends, stock repurchases and other transactions charged to the capital account of a savings institution to make capital distributions. A savings institution must file an application for OCC approval of the capital distribution if either (1) the total capital distributions for the applicable calendar year exceed the sum of the institution’s net income for that year to date plus the institution’s retained net income for the preceding two years, (2) the institution would not be at least adequately capitalized following the distribution, (3) the distribution would violate any applicable statute, regulation, agreement or OCC-imposed condition, or (4) the institution is not eligible for expedited treatment of its filings. If an application is not required to be filed, savings institutions that are a subsidiary of a savings and loan holding company (as well as certain other institutions) must still file a notice with the OCC at least 30 days before the board of directors declares a dividend or approves a capital distribution. An institution that either before or after a proposed capital distribution fails to meet its then-applicable minimum capital requirement or that has been notified that it needs more than normal supervision may not make any capital distributions without the prior written approval of the OCC. In addition, the OCC may prohibit a proposed capital distribution, which would otherwise be permitted by OCC regulations, if the OCC determines that such distribution would constitute an unsafe or unsound practice. Under federal rules, an insured depository institution may not pay any dividend if payment would cause it to become undercapitalized or if it is already undercapitalized. In addition, federal regulators have the authority to restrict or prohibit the payment of dividends for safety and soundness reasons. The FDIC also prohibits an insured depository institution from 18 paying dividends on its capital stock or interest on its capital notes or debentures (if such interest is required to be paid only out of net profits) or distributing any of its capital assets while it remains in default in the payment of any assessment due the FDIC. Our Bank is currently not in default in any assessment payment to the FDIC. Insurance of Deposit Accounts. The Bank’s deposits are insured to the maximum extent permitted by the Deposit Insurance Fund. As insurer, the FDIC is authorized to conduct examinations of, and to require reporting by, insured institutions. It also may prohibit any insured institution from engaging in any activity determined by regulation or order to pose a serious threat to the FDIC. The FDIC also has the authority to initiate enforcement actions against savings institutions, after giving the OCC an opportunity to take such action. Pursuant to the Dodd-Frank Act, the Federal Deposit Insurance Act was amended to increase the maximum deposit insurance amount from $100,000 to $250,000. The FDIC has adopted a risk-based premium system that provides for quarterly assessments. In addition, all institutions with deposits insured by the FDIC are required to pay assessments to fund interest payments on bonds issued by the Financing Corporation, a mixed-ownership government corporation established to recapitalize the predecessor to the Deposit Insurance Fund. These assessments will continue until the Financing Corporation bonds mature in 2019. In 2011, the FDIC issued a final rule to implement changes to its assessment base used to determine risk-based premiums for insured depository institutions as required under the Dodd-Frank Act and also changed the risk-based pricing system necessitated by changes to the assessment base. These changes took effect for the quarter beginning April 1, 2011. Under the revised system, the assessment base was changed to equal average consolidated total assets less average tangible equity. Institutions other than large and highly complex institutions are placed in one of four risk categories. The FDIC assessment rates range from approximately 5 basis points to 45 basis points (depending on applicable adjustments for unsecured debt and brokered deposits) until such time as the FDIC’s reserve ratio equals 1.15%. Once the FDIC’s reserve ratio reaches 1.15% and the reserve ratio for the immediately prior assessment period is less than 2.0%, the applicable assessment rates may range from 3 basis points to 30 basis points (subject to applicable adjustments for unsecured debt and brokered deposits). If the prior assessment period is equal to or greater than 2.0% and less than 2.5%, the assessment rates may range from 2 basis points to 28 basis points and if the prior assessment period is greater than 2.5%, the assessment rates may range from 1 basis point to 25 basis points. The minimum reserve ratio of the Deposit Insurance Fund has increased to 1.35% of estimated annual insured deposits or assessment base, however, the FDIC is directed to “offset the effect” of the increased reserve ratio for insured depository institutions with total consolidated assets of less than $10 billion. Future changes in insurance premiums could have an adverse effect on the operating expenses and results of operations and we cannot predict what insurance assessment rates will be in the future. The FDIC may terminate the deposit insurance of any insured depository institution, including us, if it determines after a hearing that the institution has engaged or is engaging in unsafe or unsound practices, is in an unsafe or unsound condition to continue operations, or has violated any applicable law, regulation, order or any condition imposed by an agreement with the FDIC. It also may suspend deposit insurance temporarily during the hearing process for the permanent termination of insurance, if the institution has no tangible capital. Management is not aware of any existing circumstances that would result in termination of our deposit insurance. Federal Reserve System. Pursuant to regulations of the Federal Reserve, a savings institution must maintain reserves against their transaction accounts. As of December 31, 2013, no reserves were required to be maintained on the first $12.4 million of transaction accounts, reserves of 3% were required to be maintained against the next $67.1 million of transaction accounts and a reserve of 10% against all remaining transaction accounts. This percentage is subject to adjustment by the Federal Reserve. Because required reserves must be maintained in the form of vault cash or in a non- interest bearing account at a Federal Reserve Bank, the effect of the reserve requirement may reduce the amount of an institution’s interest-earning assets. 19 ITEM 1A. RISK FACTORS Investing in our securities involves risks. You should carefully consider the following risks, in addition to the other information in this report, before deciding to invest in our securities. Risks Related to WSFS Difficult market conditions and unfavorable economic trends could adversely affect our industry and our business. We are particularly exposed to downturns in the Delaware, mid-Atlantic and overall U.S. economy and housing markets. Since 2007, declines in the housing market combined with a weak economy and elevated unemployment have negatively impacted the credit performance of mortgage, construction and other loans and have resulted in significant write-downs of assets by many financial institutions. In addition, the values of real estate collateral supporting many loans have declined and may continue to decline. Unfavorable general economic trends, reduced availability of commercial credit and sustained high unemployment negatively impact the credit performance of commercial and consumer credit, resulting in increased write-downs. The resulting economic pressure on consumers and businesses and the lack of confidence in the financial markets may adversely affect our business, financial condition, results of operations and ability to access capital. A worsening of these conditions, such as a recession or economic slowdown, would likely exacerbate the adverse effects of these difficult market conditions on us and others in the financial services industry. In particular, we may face the following risks in connection with these events: • An increase in the number of customers unable to repay their loans in accordance with the original terms, which could result in a higher level of loan losses and provision for loan losses; • • • Impaired ability to assess the creditworthiness of customers as the models and approaches we use to select, manage and underwrite our customers become less predictive of future performance; Impaired ability to estimate the losses inherent in our credit exposure as the process we use, which requires difficult, subjective and complex judgments based on forecasts of economic or market conditions that might impair the ability of our customers to repay their loans, becomes less accurate and thus less reliable; Increases in foreclosures, delinquencies and customer bankruptcies, as well as more restricted access to commercial credit; • Changes in the regulatory environment, including regulations promulgated or to be promulgated under the Dodd-Frank Act, also could influence recognition of loan losses and our allowance for loan losses; • Downward pressure on our stock price; and • Increased competition due to intensified consolidation of the financial services industry. Significant increases of nonperforming assets from the current level, or greater than anticipated costs to resolve these credits, will have an adverse effect on our earnings. Our nonperforming assets (which consist of nonaccrual loans, assets acquired through foreclosure and troubled debt restructurings), totaled $47.8 million at December 31, 2013. Our nonperforming assets adversely affect our net income in various ways. We do not record interest income on nonaccrual loans and assets acquired through foreclosure. We must establish an allowance for loan losses which reserves for losses inherent in the loan portfolio that are both probable and reasonably estimable. From time to time, we also write down the value of properties in our portfolio of assets acquired through foreclosure to reflect changing market values. Additionally, there are legal fees associated with the resolution of problem assets as well as carrying costs such as taxes, insurance and maintenance related to assets acquired through foreclosure. The resolution of nonperforming assets requires the active involvement of management, which can distract management from its overall supervision of operations and other income producing activities. Finally, if our estimate of the allowance for loan losses is inadequate, we will have to increase the allowance for loan losses accordingly, which will have an adverse effect on our earnings. Changes in interest rates and other factors beyond our control could have an adverse impact on our earnings. Our operating income and net income depend to a significant extent on our net interest margin, which is the difference between the interest yields we receive on loans, securities and other interest-earning assets and the interest rates 20 we pay on interest-bearing deposits and other liabilities. The net interest margin is affected by changes in market interest rates, because different types of assets and liabilities may react differently, and at different times, to market interest rate changes. When interest-bearing liabilities mature or reprice more quickly than interest-earning assets in a period, an increase in market rates of interest could reduce net interest income. Similarly, when interest-earning assets mature or reprice more quickly than interest-bearing liabilities, falling interest rates could reduce net interest income. These rates are highly sensitive to many factors beyond our control, including competition, general economic conditions and monetary and fiscal policies of various governmental regulatory agencies, including the Federal Reserve. We attempt to manage our risk from changes in market interest rates by adjusting the rates, maturity, repricing, and balances of the different types of interest-earning assets and interest-bearing liabilities, but interest rate risk management techniques are not exact. As a result, a rapid increase or decrease in interest rates could have an adverse effect on our net interest margin and results of operations. The results of our interest rate sensitivity simulation models depend upon a number of assumptions which may prove to be not accurate. There can be no assurance that we will be able to successfully manage our interest rate risk. Increases in market rates and adverse changes in the local residential real estate market, the general economy or consumer confidence would likely have a significant adverse impact on our non-interest income, as a result of reduced demand for residential mortgage loans that we pre-sell. The market value of our investment securities portfolio may be impacted by the level of interest rates and the credit quality and strength of the underlying collateral. As of December 31, 2013, we owned investment securities classified as available-for-sale with an aggregate historical cost of $850.7 million and an estimated fair value of $817.1 million. Future changes in interest rates may reduce the market value of these and other securities. Our net interest income varies as a result of changes in interest rates as well as changes in interest rates across the yield curve. When interest rates are low, borrowers have an incentive to refinance into mortgages with longer initial fixed rate periods and fixed rate mortgages, causing our securities to experience faster prepayments. Increases in prepayments on our portfolio will cause our premium amortization to accelerate, lowering the yield on such assets. If this happens, we could experience a decrease in interest income, which may negatively impact our results of operations and financial position. In addition, our securities portfolio is subject to risk as a result of credit quality and the strength of the underlying issuers or their related collateral. Any decrease in the value of the underlying collateral will likely decrease the overall value of our securities, affecting equity and possibly impacting earnings. Our loan portfolio includes a substantial amount of commercial real estate, construction and land development and commercial and industrial loans. The credit risk related to these types of loans is greater than the risk related to residential loans. Our commercial loan portfolio, which includes commercial and industrial loans, commercial real estate loans and construction and land development loans, totaled $2.4 billion at December 31, 2013, comprising 84% of net loans. Commercial and industrial loans generally carry larger loan balances and involve a greater degree of risk of nonpayment or late payment than home equity loans or residential mortgage loans. Any significant failure to pay or late payments by our customers would adversely affect our earnings. The increased credit risk associated with these types of loans is a result of several factors, including the concentration of principal in a limited number of loans and borrowers, the size of loan balances, and the effects of general economic conditions on income-producing properties. A portion of our commercial real estate, construction and land development and commercial and industrial loan portfolios includes a balloon payment feature. A number of factors may affect a borrower’s ability to make or refinance a balloon payment, including the financial condition of the borrower, the prevailing local economic conditions and the prevailing interest rate environment. Furthermore, commercial real estate loans secured by owner-occupied properties are dependent upon the successful operation of the borrower’s business. If the operating company suffers difficulties in terms of sales volume and/or profitability, the borrower’s ability to repay the loan may be impaired. Loans secured by properties where repayment is dependent upon payment of rent by third party tenants or the sale of the property may be impacted by loss of tenants, lower lease rates needed to attract new tenants or the inability to sell a completed project in a timely fashion and at a profit. 21 Concentration of loans in our primary markets may increase our risk. Our success depends primarily on the general economic conditions and housing markets in the State of Delaware, southeastern Pennsylvania and northern Virginia, as a large portion of our loans are to customers in these markets. This makes us vulnerable to a downturn in the local economy and real estate markets in these areas. Declines in real estate valuations in these markets would lower the value of the collateral securing those loans, which could cause us to realize losses in the event of increased foreclosures. Local economic conditions have a significant impact on the ability of borrowers to repay loans as well as our ability to originate new loans. In addition, weakening in general economic conditions such as inflation, recession, unemployment, natural disasters or other factors beyond our control could negatively affect demand for loans, the performance of our borrowers and our financial results. If our allowance for loan losses is not sufficient to cover actual loan losses, our earnings will decrease. We make various assumptions and judgments about including the creditworthiness of our borrowers and the value of the real estate and other assets serving as collateral for the repayment of many of our loans. In determining the amount of the allowance for loan losses, we review our loans and our loss and delinquency experience, and we evaluate economic conditions. If our assumptions are incorrect, our allowance for loan losses may not be sufficient to cover probable or incurred losses in our loan portfolio, resulting in additions to our allowance. While we believe that our allowance for loan losses was appropriate at December 31, 2013, there is no assurance that it will be sufficient to cover future loan losses, especially if there is a significant deterioration in economic conditions. Material additions to our allowance could materially decrease our net income. the collectability of our loan portfolio, We are subject to extensive regulation which could have an adverse effect on our operations. We are subject to extensive state and federal regulation, supervision and examination governing almost all aspects of our operations. The laws and regulations governing our business are intended primarily to protect depositors, our customers, the public, the FDIC’s Deposit Insurance Fund, and the banking system as a whole, not our noteholders or shareholders. Since July 21, 2011, the Federal Reserve has been the primary federal regulator for the Company and the OCC has been the Bank’s primary regulator. The banking laws, regulations and policies applicable to us govern a variety of matters, including certain debt obligations, changes in control, maintenance of adequate capital, and general business operations, including permissible types, amounts and terms of loans and investments, the amount of reserves held against deposits, restrictions on dividends, establishment of new offices and the maximum interest rate that may be charged by law. In addition, federal and state banking regulators have broad authority to supervise our banking business, including the authority to prohibit activities that represent unsafe or unsound banking practices or constitute violations of statute, rule, regulation or administrative order. Failure to appropriately comply with any such laws, regulations or regulatory policies could result in sanctions by regulatory agencies, civil money penalties or damage to our reputation, all of which could adversely affect our business, results of operations, financial condition or prospects. We are subject to changes in federal and state banking statutes, regulations and governmental policies, and their interpretation or implementation Regulations affecting banks and other financial institutions in particular are undergoing continuous review and frequently change and the ultimate effect of such changes cannot be predicted. Regulations and laws may be modified at any time, and new legislation may be enacted that will affect us. Any changes in any federal and state law, as well as regulations and governmental policies could affect us in substantial and unpredictable ways, including ways that may adversely affect our business, results of operations, financial condition or prospects. Regulation of the financial services industry has increased significantly since the financial crisis. The Dodd-Frank Act has resulted, or is likely to result, in new laws, regulations and regulatory supervisors that are expected to have an adverse impact on our operations, particularly through increased regulatory burden and compliance costs. Specifically, as a result of this legislation, we face the following changes, among others: • The Office of Thrift Supervision (“OTS”) has been eliminated. The OCC became our Bank’s primary regulator and the Federal Reserve Bank is our primary regulator. • A new independent Consumer Financial Protection Bureau (“CFPB”) has been established within the Federal Reserve, empowered to exercise broad regulatory, supervisory and enforcement authority with respect to both 22 new and existing consumer financial protection laws. Smaller financial institutions, like our Bank, will be subject to the supervision and enforcement of their primary federal banking regulator with respect to the federal consumer financial protection laws. • Tier 1 capital treatment for “hybrid” capital items like trust preferred securities was eliminated, subject to various grandfathering and transition rules. Our trust preferred securities are currently grandfathered, but may not remain grandfathered under this legislation. • Deposit insurance has been permanently increased to $250,000. • Deposit insurance assessment base calculations equal a depository institution’s total consolidated assets minus the sum of its average tangible equity during the assessment period. • The minimum reserve ratio of the FDIC’s Deposit Insurance Fund increased to 1.35% of estimated annual insured deposits or assessment base; however, the FDIC is directed to “offset the effect” of the increased reserve ratio for insured depository institutions with total consolidated assets of less than $10 billion. • Leverage capital requirements and risk-based capital requirements applicable to depository institutions and bank holding companies have been extended to thrift holding companies following a five year grace period. • The Federal Deposit Insurance Act, referred to as the FDIA, was amended to direct federal regulators to require depository institution holding companies to serve as a source of strength for their depository institution subsidiaries. • The Federal Reserve can require a grandfathered unitary thrift holding company that conducts commercial or manufacturing activities or other nonfinancial activities in addition to financial activities to conduct all or part of its financial activities in an intermediate savings and loan holding company. • Additional provisions, including some not specifically aimed at thrifts and thrift holding companies, that will nonetheless have an impact on us. Further, pursuant to the Dodd-Frank Act, the CFPB recently issued a final rule requiring mortgage lenders to make a reasonable and good faith determination based on verified and documented information that a consumer applying for a mortgage loan has a reasonable ability to repay the loan according to its terms, or to originate “qualified mortgages” that meet specific requirements with respect to terms, pricing and fees. The new rule also contains new disclosure requirements at mortgage loan origination and in monthly statements. These requirements will likely require significant personnel resources and could have a material adverse effect on our operations. Some of the regulatory changes described above may have the consequence of increasing our expenses, decreasing our revenues and changing the activities in which we choose to engage. Many of these and other provisions of the Dodd- Frank Act remain subject to regulatory rulemaking and implementation, the effects of which are not yet known. We may be forced to invest significant management attention and resources to make any necessary changes related to the Dodd- Frank Act and any regulations promulgated thereunder, which may adversely affect our business, results of operations, financial condition or prospects. We cannot predict the specific impact and long-term effects the Dodd-Frank Act and the regulations promulgated thereunder will have on our financial performance, the markets in which we operate and the financial industry generally. In addition to changes resulting from the Dodd-Frank Act, in July 2013, the Board of Governors of the Federal Reserve System, FDIC and the OCC approved final rules (the “Final Capital Rules”) implementing revised capital rules to reflect the requirements of the Dodd-Frank Act and the Basel III international capital standards. Among other things, the Final Capital Rules establish a new capital ratio of common equity Tier 1 capital of 4.5% and a common equity Tier 1 capital conservation buffer of 2.5% of risk-weighted assets; increase the minimum ratio of Tier 1 capital ratio from 4% to 6% and include a minimum leverage ratio of 4%; place an emphasis on common equity Tier 1 capital and implement the Dodd-Frank Act phase-out of certain instruments from Tier 1 capital; and change the risk weights assigned to certain instruments. The Final Capital Rules will be applicable to us on January 1, 2015 with conservation buffers phasing in over the subsequent 5 years. 23 We face a risk of noncompliance and enforcement action with the Bank Secrecy Act and other anti-money laundering statutes and regulations. The Bank Secrecy Act, the USA PATRIOT Act of 2001, and other laws and regulations require financial institutions, among other duties, to institute and maintain an effective anti-money laundering program and file suspicious activity and currency transaction reports when appropriate. In addition to other bank regulatory agencies, the federal Financial Crimes Enforcement Network of the Department of the Treasury is authorized to impose significant civil money penalties for violations of those requirements and has recently engaged in coordinated enforcement efforts with the state and federal banking regulators, as well as the U.S. Department of Justice, Consumer Financial Protection Bureau, Drug Enforcement Administration, and Internal Revenue Service. We are also subject to increased scrutiny of compliance with the rules enforced by the Office of Foreign Assets Control of the Department of the Treasury regarding, among other things, the prohibition of transacting business with, and the need to freeze assets of, certain persons and organizations identified as a threat to the national security, foreign policy or economy of the United States. If our policies, procedures and systems are deemed deficient, we would be subject to liability, including fines and regulatory actions, which may include restrictions on our ability to pay dividends and the necessity to obtain regulatory approvals to proceed with certain aspects of our business plan, including any acquisition plans. Failure to maintain and implement adequate programs to combat money laundering and terrorist financing could also have serious reputational consequences for us. Any of these results could have a material adverse effect on our business, financial condition, results of operations and future prospects. We are subject to numerous laws designed to protect consumers, including the Community Reinvestment Act and fair lending laws, and failure to comply with these laws could lead to a wide variety of sanctions. The Community Reinvestment Act, the Equal Credit Opportunity Act, the Fair Housing Act and other fair lending laws and regulations impose nondiscriminatory lending requirements on financial institutions. The CFPB, the Department of Justice and other federal agencies are responsible for enforcing these laws and regulations. A successful regulatory challenge to an institution’s performance under the Community Reinvestment Act or fair lending laws and regulations could result in a wide variety of sanctions, including damages and civil money penalties, injunctive relief, restrictions on mergers and acquisitions activity, restrictions on expansion, and restrictions on entering new business lines. Private parties may also have the ability to challenge an institution’s performance under fair lending laws in private class action litigation. Such actions could have a material adverse effect on our business, financial condition, results of operations and future prospects. We may be required to pay significantly higher FDIC premiums, special assessments, or taxes that could adversely affect our earnings. The high level of bank failures during the recent financial crisis significantly depleted the FDIC’s Deposit Insurance Fund and reduced the ratio of reserves to insured deposits. As a result, we may be required to pay significantly higher premiums or additional special assessments or taxes that could adversely affect our earnings. The Dodd-Frank Act increased the minimum reserve ratio from 1.15% to 1.35%. The FDIC has adopted a plan under which it will meet this ratio by the statutory deadline of September 30, 2020. The Dodd-Frank Act requires the FDIC to offset the effect of the increase in the minimum reserve ratio on institutions with assets less than $10 billion. The FDIC has not announced how it will implement this offset. In addition to the minimum reserve ratio, the FDIC must set a designated reserve ratio. The FDIC has set a designated reserve ratio of 2.0%, which exceeds the minimum reserve ratio. As required by the Dodd-Frank Act, the FDIC has adopted final regulations under which insurance premiums are based on an institution’s total consolidated assets minus its tangible equity instead of its deposits. While our FDIC insurance premiums initially will be reduced by these regulations, it is possible that our future insurance premiums will increase under the final regulations. Any future increases or required prepayments in FDIC insurance premiums may materially adversely affect our results of operations. The fiscal, monetary and regulatory policies of the federal government and its agencies could have a material adverse effect on our results of operations. The Federal Reserve regulates the supply of money and credit in the United States. Its policies determine in large part the cost of funds for lending and investing and the return earned on those loans and investments, both of which affect the 24 net interest margin. Its policies also can adversely affect borrowers, potentially increasing the risk that they may fail to repay their loans. Changes in Federal Reserve policies and our regulatory environment generally are beyond our control, and we are unable to predict what changes may occur or the manner in which any future changes may affect our business, financial condition and results of operation. Impairment of goodwill and/or intangible assets could require charges to earnings, which could negatively impact our results of operations. Goodwill and other intangible assets arise when a business is purchased for an amount greater than the net fair value of its identifiable assets. We have recognized goodwill as an asset on the balance sheet in connection with several recent acquisitions. At December 31, 2013, we had $39.0 million of goodwill and intangible assets. We evaluate goodwill and intangibles for impairment at least annually by comparing fair value to carrying amount. Although we have determined that goodwill and other intangible assets were not impaired during 2013, a significant and sustained decline in our stock price and market capitalization, a significant decline in our expected future cash flows, a significant adverse change in the business climate, slower growth rates or other factors could result in impairment of goodwill or other intangible assets. If we were to conclude that a future write-down of the goodwill or intangible assets is necessary, then we would record the appropriate charge to earnings, which could be materially adverse to our results of operations and financial position. Our Cash Connect division relies on multiple financial and operational controls to track and settle the cash it provides to its customers in the ATM industry. The profitability of Cash Connect is reliant upon its ability to accurately and efficiently distribute, track, and settle large amounts of cash to its customers’ ATMs. This depends on the successful implementation and monitoring of a comprehensive series of financial and operational controls that are designed to help prevent, detect, and recover any potential loss of funds. These controls require the implementation and maintenance of complex proprietary software, the ability to track and monitor an extensive network of armored car companies, and the ability to settle large amounts of electronic funds transfer, or EFT, funds from various ATM networks. It is possible for those associated with armored car companies, ATM networks and processors, ATM operators, or other parties to misappropriate funds belonging to Cash Connect. Cash Connect has experienced such occurrences in the past. If our Cash Connect division’s established policies, procedures and controls are inadequate to prevent a misappropriation of funds, or if a misappropriation of funds is not insured or not fully covered through any insurance maintained by us, it could result in an adverse impact on our earnings. The soundness of other financial institutions could adversely affect us. Our ability to engage in routine funding transactions could be adversely affected by the actions and commercial soundness of other financial institutions. Defaults by, or even rumors or questions about, one or more financial services institutions, or the financial services industry generally, have led to market-wide liquidity problems and could lead to losses or defaults by us or by other institutions. Such events may materially and adversely affect our results of operations. Our recent business strategy included significant investment in growth plans, and our financial condition and results of operations could be negatively affected if we fail to grow or fail to manage our growth and investment in branch infrastructure effectively. We have pursued a significant growth strategy for our business. Our growth initiatives have required us to recruit experienced personnel to assist in such initiatives. Accordingly, the failure to retain such personnel would place significant limitations on our ability to successfully execute our growth strategy. In addition, as we expand our lending beyond our current market areas, we could incur additional risk related to those new market areas. We may not be able to expand our market presence in our existing market areas or successfully enter new markets. A weak economy, low demand and competition for credit may impact our ability to successfully execute our growth plan and adversely affect our business, financial condition, results of operations, reputation and growth prospects. While we believe we have the executive management resources and internal systems in place to successfully manage our future growth, there can be no assurance growth opportunities will be available or that we will successfully manage our growth. 25 We regularly evaluate potential acquisitions and expansion opportunities. If appropriate opportunities present themselves, we expect to engage in selected acquisitions or other business growth initiatives or undertakings. We may not successfully identify appropriate opportunities, may not be able to negotiate or finance such activities and such activities, if undertaken, may not be successful. We have in the past and may in the future pursue acquisitions, which may disrupt our business and adversely affect our operating results, and we may fail to realize all of the anticipated benefits of our pending acquisition of First Wyoming. We have historically pursued acquisitions, and may seek acquisitions in the future. We may not be able to successfully identify suitable candidates, negotiate appropriate acquisition terms, complete proposed acquisitions, successfully integrate acquired businesses into the existing operations, or expand into new markets. Once integrated, acquired operations may not achieve levels of revenues, profitability, or productivity comparable with those achieved by our existing operations, or otherwise perform as expected. Acquisitions involve numerous risks, including difficulties in the integration of the operations, technologies, services and products of the acquired companies, and the diversion of management’s attention from other business concerns. We may not properly ascertain all such risks prior to an acquisition or prior to such a risk impacting us while integrating an acquired company. As a result, difficulties encountered with acquisitions could have a material adverse effect on our business, financial condition, and results of operations. Furthermore, we must generally receive federal regulatory approval before we can acquire a bank or bank holding company. In determining whether to approve a proposed bank acquisition, federal bank regulators will consider, among other factors, the effect of the acquisition on competition, financial condition, future prospects, including current and projected capital levels, the competence, experience, and integrity of management, compliance with laws and regulations, the convenience and needs of the communities to be served, including the acquiring institution’s record of compliance under the Community Reinvestment Act, and the effectiveness of the acquiring institution in combating money laundering activities. In addition, we cannot be certain when or if, or on what terms and conditions, any required regulatory approvals will be granted. Consequently, we may not obtain regulatory approval for a proposed acquisition on acceptable terms or at all, in which case we would not be able to complete the acquisition despite the time and expenses invested in pursuing it. The success of our pending acquisition of First Wyoming Financial Corporation, which we announced on November 25, 2013, will depend on, among other things, our ability to realize anticipated costs savings and to successfully combine our business with First Wyoming Financial Corporation in a manner that does not materially disrupt existing customer relationships or result in decreased revenues from our respective customers. If we are not able to successfully achieve these objectives, the anticipated benefits of the acquisition may not be realized fully or at all or may take longer to realize than expected. If the merger is not consummated, we will have incurred substantial costs that may adversely affect our financial results and operations. We have incurred and will continue to incur substantial costs in connection with the proposed merger. These costs are primarily associated with the fees of our financial advisor, accountants and attorneys. If the merger is not consummated, we will have incurred these costs from which we will have received little or no benefits. We originate, sell, service and portfolio reverse mortgages, which subjects us to additional risks that could have a material adverse effect on our business, reputation, liquidity, financial condition and results of operations. We originate, sell, service and portfolio reverse mortgages. The reverse mortgage business is subject to substantial risks, including market, credit, interest rate, liquidity, operational, reputational and legal risks. Generally, a reverse mortgage is a loan available to seniors aged 62 or older that allows homeowners to borrow money against the value of their home. No repayment of the mortgage is required until the borrower dies, moves out of the home or the home is sold. A decline in the demand for reverse mortgages may reduce the number of reverse mortgages we originate, and adversely affect our ability to sell reverse mortgages in the secondary market. Although foreclosures involving reverse mortgages generally occur less frequently than forward mortgages, loan defaults on reverse mortgages leading to foreclosures may 26 occur if borrowers fail to maintain their property or fail to pay taxes or home insurance premiums. A general increase in foreclosure rates may adversely impact how reverse mortgages are perceived by potential customers and thus reduce demand for reverse mortgages. Finally, we could become subject to negative headline risk in the event that loan defaults on reverse mortgages lead to foreclosures or evictions of elderly homeowners. All of the above factors could have a material adverse effect on our business, reputation, liquidity, financial condition and results of operations. We could experience an unexpected inability to obtain needed liquidity. Liquidity is essential to our business, as we use cash to fund loans and investments, other interest-earning assets and deposit withdrawals that occur in the ordinary course of our business. We also are required by federal and state regulatory authorities to maintain adequate levels of capital to support our operations. Our principal sources of liquidity include customer deposits, FHLB borrowings, brokered certificates of deposit, sales of loans, repayments to the Bank from borrowers and paydowns and sales of investment securities. If our ability to obtain funds from these sources becomes limited or the costs to us of those funds increases, whether due to factors that affect us specifically, including our financial performance or the imposition of regulatory restrictions on us, or due to factors that affect the capital markets or other events, including weakening economic conditions or negative views and expectations about the prospects for the financial services industry as a whole, then our ability to meet our obligations or grow our banking business would be adversely affected and our financial condition and results of operations could be harmed. Litigation or legal proceedings could expose us to significant liabilities and damage our reputation. From time to time, and particularly in light of the recent economic downturn, and the negative sentiment towards banks, we have and may become party to various litigation claims and legal proceedings. Management evaluates these claims and proceedings to assess the likelihood of unfavorable outcomes and estimates, if possible, the amount of potential losses. We may establish a reserve, as appropriate, based upon our assessments and estimates in accordance with accounting policies. We base our assessments, estimates and disclosures on the information available to us at the time and rely on the judgment of our management with respect to those assessments, estimates and disclosures. Actual outcomes or losses may differ materially from assessments and estimates, which could adversely affect our reputation, financial condition and results of operations. Our Trust and Wealth division is subject to a number of risks, including reputational risk. Our Trust and Wealth division derives the majority of its revenue from noninterest income which consists of trust, investment and other servicing fees. Success in this business segment is highly dependent on reputation. Our ability to attract trust and wealth management clients is highly dependent upon external perceptions of this division’s level of service, trustworthiness, business practices and financial condition. Negative perceptions or publicity regarding these matters could damage the division’s and our reputation among existing customers and corporate clients, which could make it difficult for the Trust and Wealth division to attract new clients and maintain existing ones. Adverse developments with respect to the financial services industry may also, by association, negatively impact the division’s or our reputation, or result in greater regulatory or legislative scrutiny or litigation against us. Although we monitor developments for areas of potential risk to the division’s and our reputation and brand, negative perceptions or publicity could materially and adversely impact both revenue and net income. System failure or cybersecurity breaches of our network security could subject us to increased operating costs as well as litigation and other potential losses. Failure in or breach of our computer systems and network infrastructure, or those of our third party vendors or other service providers, including as a result of cyber attacks, could disrupt our business, result in the disclosure or misuse of confidential or proprietary information, damage our reputation, increase our costs and cause losses. Our operations are dependent upon our ability to protect our computer equipment against damage from fire, power loss, telecommunications failure or a similar catastrophic event. Any damage or failure that causes an interruption in our operations could have an adverse effect on our financial condition and results of operations. In addition, our operations are dependent upon our ability to protect the computer systems and network infrastructure utilized by us, including our Internet banking activities, against damage from physical break-ins, cybersecurity breaches and other disruptive problems caused by the Internet or 27 other users. Such computer break-ins and other disruptions would jeopardize the security of information stored in and transmitted through our computer systems and network infrastructure, which may result in significant liability to us and damage to our reputation, and may discourage current and potential customers from using our Internet banking services. As customer, public and regulatory expectations regarding operational and information security have increased, we have added additional security measures to our computer systems and network infrastructure to mitigate the possibility of cybersecurity breaches including firewalls and penetration testing. We continue to investigate cost effective measures as well as insurance protection though these mitigation activities may not prevent future potential losses from system failures or cybersecurity breaches. Threats to information security also exist in the processing of customer information through various other vendors and their personnel. The occurrence of any systems failure or interruption could damage our reputation and result in a loss of customers and business, could subject us to additional regulatory scrutiny, or could expose us to legal liability. Any of these occurrences could have a material adverse effect on our financial condition and results of operations. Key employees may be difficult to retain. Our Associates are our most important resource and, in many areas of the financial services industry, competition for qualified personnel is intense. We invest significantly in recruitment, training, development and talent management as our Associates are the cornerstone of our model. If we were unable to continue to attract and retain qualified key employees to support the various functions of our businesses, our performance, including our competitive position, could be materially adversely affected. As economic conditions improve, we may face increased difficulty in retaining top performers and critical skilled employees. If key personnel were to leave us and equally knowledgeable or skilled personnel are unavailable within the Company or could not be sourced in the market, our ability to manage our business may be hindered or impaired. Our ability to receive dividends from our subsidiaries could affect our liquidity and ability to pay dividends. We are a separate and distinct legal entity from our subsidiaries, including the Bank. We receive substantially all of our revenue from dividends from our subsidiaries. These dividends are the principal source of funds to pay dividends on our Common Stock and interest and principal on our debt. Various federal and/or state laws and regulations limit the amount of dividends that our Bank and certain of our nonbank subsidiaries may pay us. Also, our right to participate in a distribution of assets upon a subsidiary’s liquidation or reorganization is subject to the prior claims of the subsidiary’s creditors. Limitations on our ability to receive dividends from our subsidiaries could have a material adverse effect on our liquidity and on our ability to pay dividends on common stock. Additionally, if our subsidiaries’ earnings are not sufficient to make dividend payments to us while maintaining adequate capital levels, we may not be able to make dividend payments to our common stockholders. ITEM 1B. UNRESOLVED STAFF COMMENTS None. 28 ITEM 2. PROPERTIES The following table sets forth the location and certain additional information regarding our offices and other material properties as of December 31, 2013: Location Owned/ Leased Date Lease Expires Net Book Value of Property or Leasehold Improvements (1) Deposits (In Thousands) WSFS Bank Center Branch Leased 2025 $ 578 $946,855 Main Office 500 Delaware Avenue Wilmington, DE 19801 Union Street Branch 211 North Union Street Wilmington, DE 19805 Fairfax Shopping Center 2005 Concord Pike Wilmington, DE 19803 Leased 2022 311 50,485 Leased 2048 1,004 79,998 Prices Corner Shopping Center Branch Leased 2023 348 121,551 3202 Kirkwood Highway Wilmington, DE 19808 Pike Creek Shopping Center Branch Leased 2015 194 113,375 4730 Limestone Road Wilmington, DE 19808 University Plaza Shopping Center Branch Leased 2041 919 55,855 100 University Plaza Newark, DE 19702 College Square Shopping Center Branch Leased 2026 159 103,451 115 College Square Drive Newark, DE 19711 Airport Plaza Shopping Center Branch Leased 2018 427 76,887 144 N. DuPont Hwy. New Castle, DE 19720 Glasgow Branch 2400 Peoples Plaza Routes 40 & 896 Newark, DE 19702 Leased 2022 5 49,978 Middletown Crossing Shopping Center Leased 2027 Leased 2060 428 351 64,842 14,948 400 East Main Street Middletown, DE 19709 Dover Branch Dover Mart Shopping Center 290 South DuPont Highway Dover, DE 19901 West Dover Loan Office (2) Greentree Office Center 160 Greentree Drive Suite 103 & 105 Dover, DE 19904 Glen Mills Branch 395 Wilmington-West Chester Pike Glen Mills, PA 19342 Leased 2014 3 N/A Leased 2040 1,306 22,634 29 Location Brandywine Branch Inside Safeway Market 2522 Foulk Road Wilmington, DE 19810 Operations Center (3) 2400 Philadelphia Pike Wilmington, DE 19703 Holly Oak Branch Inside Super Fresh 2105 Philadelphia Pike Claymont, DE 19703 Hockessin Branch 7450 Lancaster Pike Wilmington, DE 19707 Lewes LPO Southpointe Professional Center 1515 Savannah Road, Suite 103 Lewes, DE 19958 Fox Run Shopping Center Branch 210 Fox Hunt Drive Route 40 & 72 Bear, DE 19701 Camden Town Center Branch 4566 S. DuPont Highway Camden, DE 19934 Rehoboth Branch Lighthouse Plaza 19335 Coastal Highway Rehoboth, DE 19771 West Dover Branch 1486 Forest Avenue Dover, DE 19904 Longneck Branch 25926 Plaza Drive Millsboro, DE 19966 Smyrna Branch Simon’s Corner Shopping Center 400 Jimmy Drive Smyrna, DE 19977 Oxford, LPO 59 South Third Street Suite 1 Oxford, PA 19363 Greenville Branch 3908 Kennett Pike Greenville, DE 19807 WSFS Bank Center (4) 500 Delaware Avenue Wilmington, DE 19801 Owned/ Leased Date Lease Expires Net Book Value of Property or Leasehold Improvements (1) Deposits (In Thousands) Leased 2014 $ 2 $ 31,617 Owned N/A N/A Leased 2015 4 37,691 Leased 2030 445 87,670 Leased 2018 30 81,064 Leased 2025 539 71,611 Leased 2049 Leased 2029 581 567 36,489 40,966 Owned 1,983 35,762 Leased 2026 Leased 2048 861 901 34,621 40,375 Leased 2017 N/A 7,777 Owned 1,739 489,693 Leased 2025 2,130 N/A 30 Location Annandale, LPO 7010 Little River Tnpk. Suite 330 Annandale, VA 22003 Oceanview Branch 69 Atlantic Avenue Oceanview, DE 19970 Selbyville Branch 38394 DuPont Boulevard Selbyville, DE 19975 Lewes Branch 34383 Carpenters Way Lewes, DE 19958 Millsboro Branch 26644 Center View Drive Millsboro, DE 19966 Concord Square Branch 4401 Concord Pike Wilmington, DE 19803 Delaware City Branch 145 Clinton Street Delaware City, DE 19706 West Newark Branch 201 Suburban Plaza Newark, DE 19711 Owned/ Leased Date Lease Expires Leased 2017 Net Book Value of Property or Leasehold Improvements (1) Deposits (In Thousands) N/A $ 4,017 Leased 2024 $ 935 34,414 Leased 2018 6 11,359 Leased 2048 Leased 2029 Leased 2016 Owned 226 914 45 32 26,441 12,214 25,181 12,047 Leased 2040 1,366 48,924 Lantana Shopping Center Branch Leased 2050 Leased 2047 322 71 23,208 29,480 6274 Limestone Road Hockessin, DE 19707 West Chester Branch 400 East Market Street West Chester, PA 19380 Edgmont Branch 5000 West Chester Pike Newtown Square, PA 19073 Branmar Branch 1712 Foulk Road Wilmington, DE 19810 Trolley Square 9A Trolley Square Wilmington, DE 19806 Milford 688 North DuPont Highway Milford, DE 19963 Seaford 22820 Sussex Highway Sussex Commons Shopping Center Unit 19 Seaford, DE 19963 Leased 2040 1,108 12,222 Leased 2061 1,033 111,075 Leased 2042 249 45,738 Leased 2015 Leased 2036 28 74 6,688 5,427 31 Location Media 100 East State Street Media, PA 19063 Plymouth Meeting 450 Plymouth Road Suite 306 Plymouth Meeting, PA 19462 Midway Shopping Center 4601 Kirkwood Highway Wilmington, DE 19808 Kennett Square Branch 100 Old Forge Lane Kennett Square, PA 19348 Cash Connect White Clay Mill 500 Creek View Road Suite 100 Newark, DE 19711 Operations Center Silverside — Carr Corporate Center 409 Silverside Road Wilmington, DE 19809 Cypress Capital Management 1220 Market Street Suite 704 Wilmington, DE 19801 Owned/ Leased Date Lease Expires Net Book Value of Property or Leasehold Improvements (1) Deposits Leased 2022 $ (In Thousands) 93 $ 8,556 Leased 2016 21 13,829 Leased 2062 2,263 33,656 Leased 2028 Leased 2021 271 43 26,271 N/A Leased 2027 289 N/A Leased 2014 N/A N/A Greenville Wealth Management Center Leased 2032 363 N/A 3801 Kennett Pike Suite C-200 Greenville, DE 19807 Las Vegas Wealth Management Center (5) Leased 2013 N/A N/A 101 Convention Center Drive Suite P109 Las Vegas, NV 89109 Array Financial Group/Arrow Land Transfer Co. Leased 2017 47 N/A 510 West Lancaster Ave. Haverford, PA 19041 $25,614 $3,186,942 (1) The net book value of all investments in premises and equipment totaled $35.2 million at December 31, 2013 (2) Location of Corporate Training Center. (3) Building is for sale. (4) Location of Corporate Headquarters. (5) Month to month while negotiating a lease extension. 32 ITEM 3. LEGAL PROCEEDINGS As initially disclosed in 2011, we were served with a complaint, filed in U.S. Bankruptcy Court for the Eastern District of Pennsylvania, by a bankruptcy trustee relating to a former WSFS Bank customer. The complaint challenges the Bank’s actions relating to the repayment of an outstanding loan and also seeks to avoid and recover the pre-bankruptcy repayment of that loan, approximately $5.0 million. The matter has been captioned Goldstein v. Wilmington Savings Fund Society, FSB (In re: Universal Marketing, Inc.), Chapter 7, Case No. 09-15404 (ELF), Adv. Pro. No. 11-00512. We believe we acted appropriately and we are vigorously defending ourselves against the complaint. Based upon available information we believe the estimate of the aggregate range of reasonably possible losses for this legal proceeding was from approximately $250,000 to approximately $5.0 million at December 31, 2013. There were no material changes or additions to other significant pending legal or other proceedings involving us other than those arising out of routine operations. Management does not anticipate that the ultimate liability, if any, arising out of such other proceedings will have a material effect on the Consolidated Financial Statements. ITEM 4. MINE SAFETY DISCLOSURES Not applicable PART II ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES Market for Registrant’s Common Equity and Related Stockholder Matters Our Common Stock is traded on the NASDAQ Global Select Market under the symbol “WSFS”. At December 31, 2013, we had 896 registered common stockholders of record. The following table sets forth the range of high and low sales prices for the Common Stock for each full quarterly period within the two most recent fiscal years as well as the quarterly dividends paid. The closing market price of our Common Stock at December 31, 2013 was $77.53 2013 2012 Stock Price Range Low High Dividends 4th 3rd 2nd 1st 4th 3rd 2nd 1st $57.45 52.35 45.82 42.19 $40.46 38.49 35.98 35.95 $79.85 63.66 52.89 49.72 $44.35 44.90 41.03 43.94 $0.12 0.12 0.12 0.12 $0.48 $0.12 0.12 0.12 0.12 $0.48 33 COMPARATIVE STOCK PERFORMANCE GRAPH The graph and table which follow show the cumulative total return on our Common Stock over the last five years compared with the cumulative total return of the Dow Jones Total Market Index and the Nasdaq Bank Index over the same period as obtained from Bloomberg L.P. Cumulative total return on our Common Stock or the indices equals the total increase in value since December 31, 2008, assuming reinvestment of all dividends paid into the Common Stock or the index, respectively. The graph and table were prepared assuming $100 was invested on December 31, 2008 in our Common Stock and in each of the indexes. There can be no assurance that our future stock performance will be the same or similar to the historical stock performance shown in the graph below. We neither make nor endorse any predictions as to stock performance. CUMULATIVE TOTAL SHAREHOLDER RETURN COMPARED WITH PERFORMANCE OF SELECTED INDEXES December 31, 2008 through December 31, 2013 250 200 s r a l l o D 150 100 50 0 2008 2009 2010 2011 2012 2013 WSFS Financial Corporation Dow Jones Total Market Index Nasdaq Bank Index WSFS Financial Corporation Dow Jones Total Market Index Nasdaq Bank Index Cumulative Total Return 2008 2009 2010 2011 2012 2013 $100 100 100 $ 54 128 84 $102 149 95 $ 78 151 85 $ 93 176 101 $171 233 143 34 ITEM 6. SELECTED FINANCIAL DATA At December 31, Total assets Net loans (1) Reverse mortgages related assets Investment securities (2) Other investments Mortgage-backed securities (2) Total deposits Borrowings (3) Trust preferred borrowings Senior debt Stockholders’ equity Number of full-service branches For the Year Ended December 31, Interest income Interest expense Net interest income Noninterest income Noninterest expenses Provision (benefit) for income taxes Net income Dividends on preferred stock and accretion of discount Net income (loss) allocable to common stockholders Earnings (loss) per share allocable to common stockholders: Basic Diluted Interest rate spread Net interest margin Efficiency ratio Noninterest income as a percentage of total revenue (4) Return on average assets Return on average equity Return on tangible common equity (5) Average equity to average assets Tangible equity to assets Tangible common equity to assets Ratio of nonperforming assets to total assets 2013 2012 2011 2010 2009 (Dollars in Thousands, Except Per Share Data) $4,515,763 2,936,467 37,328 132,343 36,201 684,773 3,186,942 759,830 67,011 55,000 383,050 39 $4,375,148 2,736,674 19,229 50,203 31,796 850,656 3,274,963 515,255 67,011 55,000 421,054 41 $4,289,008 2,712,774 15,722 43,215 35,765 812,856 3,135,304 656,609 67,011 — 392,133 40 $3,953,518 2,575,890 11,746 53,137 37,790 700,926 2,810,774 680,595 67,011 — 367,822 36 $3,748,507 2,479,155 11,653 46,048 40,395 669,059 2,561,871 787,798 67,011 — 301,800 37 $ 146,922 15,334 $ 150,287 23,288 $ 158,642 32,605 $ 162,403 41,732 $ 157,730 53,086 131,588 80,151 132,929 24,756 46,882 1,633 45,249 126,999 86,693 133,345 16,984 31,311 2,770 28,541 126,037 63,588 127,476 11,475 22,677 2,770 19,907 120,671 50,115 109,332 5,454 14,117 2,770 11,347 104,644 50,241 108,504 (2,093) 663 2,590 (1,927) 5.13 5.06 3.51% 3.56 62.42 37.64 1.07 11.60 13.60 8.62 7.69 7.69 1.40 3.28 3.25 3.39% 3.46 62.19 40.43 0.73 7.66 9.15 9.58 8.93 7.72 1.43 2.31 2.28 3.49% 3.60 66.85 33.34 0.56 5.96 7.03 9.34 8.41 7.18 2.14 1.48 1.46 3.47% 3.62 63.61 29.16 0.37 4.21 4.35 8.84 8.52 7.18 2.35 -0.30 -0.30 3.10% 3.30 69.56 32.21 0.02 0.24 NM 7.86 7.73 6.31 2.19 Includes loans held-for-sale. Includes securities available-for-sale. (1) (2) (3) Borrowings consist of FHLB advances, securities sold under agreement to repurchase and other borrowed funds. (4) Computed on a fully tax-equivalent basis. (5) Not a meaningful calculation as there was a net loss for 2009. 35 ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS OVERVIEW We are a thrift holding company headquartered in Wilmington, Delaware. Substantially all of our assets are held by our subsidiary, WSFS Bank, the seventh oldest bank continuously operating under the same name in the United States. As a federal savings bank, which was formerly chartered as a state mutual savings bank, we enjoy broader fiduciary powers than most other financial institutions. A fixture in the community, WSFS has been in operation for more than 182 years. In addition to its focus on stellar customer service, the Bank has continued to fuel growth and remain a leader in our community. We are a relationship-focused, locally-managed, community banking institution that has grown to become the largest thrift holding company in the State of Delaware, one of the top commercial lenders in the state and the third largest bank in terms of Delaware deposits. We state our mission simply: “We Stand for Service.” Our strategy of “Engaged Associates delivering Stellar Service growing Customer Advocates and value for our Owners” focuses on exceeding customer expectations, delivering stellar service and building customer advocacy through highly-trained, relationship- oriented, friendly, knowledgeable and empowered Associates. Our core banking business is commercial lending funded by customer-generated deposits. We have built a $2.4 billion commercial loan portfolio by recruiting the best seasoned commercial lenders in our markets and offering a high level of service and flexibility typically associated with a community bank. We fund this business primarily with deposits generated through retail deposits and commercial relationships. We service our customers primarily from our 52 offices located in Delaware (42), Pennsylvania (8), Virginia (1) and Nevada (1) and through our website at www.wsfsbank.com. We also offer a broad variety of consumer loan products, retail securities and insurance brokerage through our retail branches. In July 2013 we added two new business units to WSFS Bank with the asset purchase of Array Financial Group, Inc. (“Array”), a mortgage banking company specializing in a variety of residential mortgage and refinancing solutions, and a related entity, Arrow Land Transfer Company (“Arrow”), an abstract and title company. Our Cash Connect division is a premier provider of ATM Vault Cash and related services in the United States. Cash Connect manages nearly $476 million in vault cash in nearly 15,000 ATMs nationwide and also provides online reporting and ATM cash management, predictive cash ordering, armored carrier management, ATM processing and equipment sales. Cash Connect also operates over 450 ATMs for the Bank, which has, by far, the largest branded ATM network in Delaware. As a leading provider of ATM Vault Cash to the U.S. ATM industry, Cash Connect is exposed to substantial operational risk, including theft of cash from ATMs, armored vehicles, or armored carrier terminals, as well as general risk of accounting errors or fraud. This risk is managed through a series of financial controls, automated tracking and settlement systems, contracts, and other risk mitigation strategies, including both loss prevention and loss recovery strategies. Throughout its 13-year history, Cash Connect periodically has been exposed to theft from armored courier companies and consistently has been able to recover any losses through its risk management strategies. The Wealth Management division provides a broad array of fiduciary, investment management, credit and deposit products to clients through four businesses. WSFS Investment Group, Inc. provides insurance and brokerage products primarily to our retail banking clients. Cypress Capital Management, LLC (“Cypress”) is a registered investment advisor with over $614 million in assets under management. Cypress’ primary market segment is high net worth individuals, and offers a ‘balanced’ investment style focused on preservation of capital and current income. Christiana Trust, with $8.9 billion in assets under administration, provides fiduciary and investment services to personal trust clients, and trustee, agency, custodial and commercial domicile services to corporate and institutional clients. WSFS Private Banking serves high net worth clients by delivering credit and deposit products and partnering with Cypress, Christiana Trust and WSFS Investment Group to deliver investment management and fiduciary products and services. We have two consolidated subsidiaries, WSFS Bank and Montchanin Capital Management, Inc., or Montchanin. We also have one unconsolidated affiliate, WSFS Capital Trust III, or the Trust. WSFS Bank has two wholly-owned 36 subsidiaries, WSFS Investment Group, Inc. and Monarch Entity Services LLC, or Monarch. Montchanin has one wholly- owned subsidiary, Cypress. In addition to the subsidiaries listed above, we also have one consolidated variable interest entity (“VIE”), SASCO 2002-RM1 (“SASCO”), which is a reverse mortgage securitization trust. RESULTS OF OPERATIONS We recorded net income of $46.9 million for the year ended December 31, 2013, a $15.6 million or 50% increase compared to $31.3 million for the year ended December 31, 2012, and a $24.2 million increase from $22.7 million for the year ended December 31, 2011. Income allocable to common stockholders (after preferred stock dividends) was $45.2 million, or $5.06 per diluted common share for the year ended December 31, 2013, compared to income allocable to common shareholders of $28.5 million, or $3.25 per diluted common share (a 55% increase in diluted EPS), and income of $19.9 million, or $2.28 per common share, for the years ended December 31, 2012 and 2011, respectively. Earnings for 2013 were impacted by a lower provision for loan losses which decreased $24.9 million to $7.2 million partially offset by securities gains which decreased by $17.9 million to $3.5 million. Net interest income increased during the year due to continued franchise loan growth and prudent balance sheet management. Additionally, we continue to have significant increases in wealth management income, credit/debit card and ATM income and mortgage banking activities. Noninterest expense decreased $416,000 when compared to December 31, 2012 due to management’s continued careful monitoring of operating expenses despite the growth in core revenue and corporate development costs. Salaries and benefits increased due to additional performance-driven incentive compensation costs, while loan workout and Other Real Estate Owned expenses continued to decrease due to our improved performance and the continued improvement in nonperforming assets and FDIC expenses from prior year levels. Net Interest Income. Net interest income increased $4.6 million, or 4%, to $131.6 million in 2013 from $127.0 million in 2012, while net interest margin increased 10 basis points to 3.56% in 2013 compared to 3.46% in 2012. The increase in net interest income was due to lending growth during 2013 and improvement in our balance sheet mix, combined with effective management of funding costs, such as the continued intentional reduction in higher-cost CDs and the prepayment of higher rate Federal Home Loan Bank (“FHLB”) borrowings in late 2012. In addition, net interest income and net interest margin have been favorably impacted by the consolidation of SASCO, a reverse mortgage securitization trust, in late 2013. Partially offsetting these increases in net interest income and net interest margin were the year-over-year reduced rates in our mortgage-backed securities (“MBS”) portfolio. Net interest income increased $962,000, or 1%, to $127.0 million in 2012 from $126.0 million in 2011, while net interest margin decreased 14 basis points to 3.46% in 2012 compared to 3.60% in 2011. The increase in net interest income reflects lending growth during 2012 and was earned despite the impact of the successful completion of our Asset Strategies during the second quarter of 2012. Also favorably impacting net interest income was an improvement in our mix of loans combined with effective management of funding costs, both in deposit pricing and wholesale funding rates. The decrease in net interest margin was mainly due to significantly reduced rates in the MBS portfolio resulting from substantial sales and paydowns, with subsequent reinvestment at much lower market rates during 2012. During 2012 we completed our issuance of $55 million in aggregate principal amount of 6.25% Senior Notes due 2019 which also unfavorably impacted our net interest margin. The following table provides certain information regarding changes in net interest income attributable to changes in the volumes of interest-earning assets and interest-bearing liabilities and changes in the rates for the periods indicated. For each category of interest-earning assets and interest-bearing liabilities, information is provided on the changes that are attributable to: (i) changes in volume (change in volume multiplied by prior year rate); (ii) changes in rates (change in rate multiplied by prior year volume on each category); and (iii) net change (the sum of the change in volume and the change in rate). Changes due to the combination of rate and volume changes (changes in volume multiplied by changes in rate) are allocated proportionately between changes in rate and changes in volume. 37 Year Ended December 31, Interest Income: Commercial real estate loans Residential real estate loans Commercial loans (1) Consumer loans Loans held for sale Mortgage-backed securities Investment securities (2) Reverse mortgages related assets FHLB Stock and deposits in other banks Favorable (unfavorable) Interest expense: Deposits: Interest-bearing demand Money market Savings Customer time deposits Brokered certificates of deposits FHLB of Pittsburgh advances Trust Preferred borrowings Reverse mortgage bonds payable Senior debt Other borrowed funds Unfavorable (favorable) Net change, as reported 2013 vs. 2012 2012 vs. 2011 Volume Yield/Rate Net Volume Yield/Rate Net (In Thousands) $ 3,489 (944) 3,608 106 72 (2,207) 463 67 4 $(1,756) $ 1,733 (1,978) (842) (217) (84) (5,289) 1,194 1,787 331 (1,034) (4,450) (323) (156) (3,082) 731 1,720 327 $ (410) $ 1,345 (1,093) (3,891) (698) 61 (10,706) 263 133 46 (1,219) 6,180 (732) 61 2,755 77 1 (2) $ 935 (2,312) 2,289 (1,430) 122 (7,951) (186) 134 44 4,658 (8,023) (3,365) 6,711 15,067 (8,355) 113 34 3 (2,343) (340) 1,183 — 60 2,462 70 170 (670) (217) (2,476) (195) (5,561) (138) — 13 (122) 283 (636) (214) (4,819) (535) (4,378) (138) 60 2,475 (52) 79 151 124 (821) 277 (1,516) — — 648 (196) (238) (1,289) (1,158) (3,196) 41 (2,204) 105 — 648 (772) (159) (1,138) (1,034) (4,017) 318 (3,720) 105 — 1,296 (968) 1,242 (9,196) (7,954) (1,254) (8,063) (9,317) $ 3,416 $ 1,173 $ 4,589 $ 7,537 $ (6,575) $ 962 (1) The tax-equivalent income adjustment is related to commercial loans. (2) The tax-equivalent income adjustment is related to municipal securities. 38 The following table provides information regarding the average balances of, and yields/rates on, interest-earning assets and interest-bearing liabilities during the periods indicated: Year Ended December 31, 2013 2012 2011 (Dollars in Thousands) Assets Interest-earning assets: Loans (2) (3): Commercial real estate loans Residential real estate loans Commercial loans Consumer loans Loans held for sale (4) Total loans Mortgage-backed securities (5) Investment securities (5) Reverse mortgage related assets Other interest-earning assets Average Balance Interest Yield/ Rate (1) Average Balance Interest Yield/ Rate (1) Average Balance Interest Yield/ Rate (1) $ 797,384 $ 37,842 4.75% $ 733,999 $ 36,109 4.92% $ 742,692 $ 35,174 4.74% 235,803 1,519,320 288,658 18,922 2,860,087 711,443 95,795 25,777 34,516 9,492 67,768 13,445 591 129,138 12,834 1,692 2,867 391 4.03 4.43 4.66 3.12 4.52 1.80 2.50 11.12 1.13 258,699 1,458,601 285,625 20,127 2,757,051 819,545 51,333 16,505 32,617 11,470 68,610 13,662 675 130,526 18,123 498 1,080 60 4.43 4.67 4.78 3.35 4.75 2.21 1.07 6.54 0.18 4.11 294,103 1,337,954 300,703 5,978 2,681,430 750,975 44,923 13,557 36,707 14,057 66,320 15,092 279 130,922 26,486 683 535 16 3,527,592 158,642 4.78 4.97 5.02 4.67 4.92 3.53 1.52 3.95 0.04 4.53 Total interest-earning assets 3,727,618 146,922 3.97 3,677,051 150,287 Allowance for loan losses Cash and due from banks Cash in non-owned ATMs Bank-owned life insurance Other noninterest-earning assets (43,014) 81,301 411,988 63,012 124,484 (48,485) 86,320 368,256 63,311 120,905 (57,325) 65,147 347,885 63,971 123,626 Total assets $4,365,389 $4,267,358 $4,070,896 39 0.12% 0.40 0.41 1.77 0.84 0.40 0.81 1.75 2.02 — — 1.42 1.03 3.49% 3.60% 2013 2012 2011 Average Balance Interest Yield/ Rate (1) Average Balance Interest Yield/ Rate (1) Average Balance Interest Yield/ Rate (1) Year Ended December 31, (Dollars in Thousands) Liabilities and Stockholders’ Equity Interest-bearing liabilities: Interest-bearing deposits: Interest-bearing demand Money market Savings Customer time deposits Total interest-bearing customer deposits Brokered certificates of deposit Total interest-bearing deposits FHLB advances Trust preferred borrowings Reverse mortgage trust bonds payable Senior debt Other borrowed funds (6) $ 566,848 $ 779,023 391,047 530,496 2,267,414 177,396 2,444,810 573,989 67,011 6,757 55,000 143,131 529 1,123 217 4,712 6,581 599 7,180 1,874 1,342 60 3,771 1,107 0.09% $ 411,862 $ 0.14 0.06 0.89 764,109 388,659 716,686 0.06% $ 329,227 $ 0.23 0.11 1.33 724,263 355,743 765,620 246 1,759 431 9,531 11,967 1,134 13,101 6,252 1,480 — 1,296 1,159 2,174,853 201,618 2,376,471 561,117 67,011 — — 150,116 0.52 0.42 0.51 1.32 2.17 — 6.68 0.86 0.72 405 2,897 1,465 13,548 18,315 816 19,131 9,972 1,375 — — 2,127 2,281,316 269,682 2,550,998 466,243 67,011 — 19,085 135,030 0.29 0.34 0.29 0.32 1.98 0.88 6.86 0.77 0.47 3,238,367 23,288 586,173 33,939 408,879 $4,267,358 3,154,715 32,605 508,613 27,150 380,418 $4,070,896 Total interest-bearing liabilities 3,290,698 15,334 Noninterest-bearing demand deposits Other noninterest-bearing liabilities Stockholders’ equity 638,397 32,265 404,029 Total liabilities and stockholders’ equity $4,365,389 Excess of interest-earning assets over interest- bearing liabilities $ 436,920 $ 438,684 $ 372,877 Net interest and dividend income $131,588 $126,999 $126,037 Interest rate spread Net interest margin 3.51% 3.56% 3.39% 3.46% (1) Weighted average yields have been computed on a tax-equivalent basis using a 35% effective tax rate. (2) Nonperforming loans are included in average balance computations. (3) Balances are reflected net of unearned income. (4) (5) (6) Includes loans held-for-sale in conjunction with our asset strategies undertaken in 2012. Includes securities available-for-sale at fair value. Includes federal funds purchased and securities sold under agreement to repurchase 40 Provision for Loan Losses. We maintain an allowance for loan losses at an appropriate level based on our assessment of estimable and probable losses in the loan portfolio, pursuant to accounting literature, which is discussed further in “Nonperforming Assets”. Our evaluation is based upon a review of the portfolio and requires significant, complex and difficult judgments. For the year ended December 31, 2013, we recorded a provision for loan losses of $7.2 million compared to $32.1 million in 2012 and $28.0 million in 2011. This decrease was primarily due to a broad improvement in the portfolio credit quality as indicated through significantly improved credit metrics, offset in part by loan growth experienced in 2013. Noninterest Income. Noninterest income decreased $6.5 million to $80.2 million in 2013 from $86.7 million in 2012. Excluding the non-routine and other one-time items listed in the table below, noninterest income increased $5.3 million, or 8%, to $68.7 million in 2013 from $63.5 million in 2012. (In Thousands) Noninterest income (GAAP) Less: Securities gains, net Unanticipated BOLI income Billing change (Cash Connect) (1) Reverse mortgage consolidation gain (2) Adjusted noninterest income (non-GAAP) Twelve months ended December 31, 2013 December 31, 2012 December 31, 2011 $80,151 (3,516) — (4,108) (3,801) $68,726 $ 86,692 (21,425) (1,007) (797) — $ 63,463 $63,588 (4,878) (1,239) — — $57,471 (1) A change in the method of billing for armored car services by our Cash Connect division caused revenues and expenses for these services to be reported separately rather than netted together in our statement of operations beginning in the third quarter of 2012. (2) During the third quarter of 2013, we obtained the right to execute a clean-up call on the underlying collateral for our pool of reverse mortgages. A non-routine gain resulted from this transaction. Wealth management income grew $2.2 million, or 17%, in 2013 compared to 2012, reflecting the continued expansion of the corporate and personal trust business lines as well as an increase in Private Banking jumbo mortgage products provided by the Array / Arrow acquisition in 2013. Credit/debit card and ATM fees increased by $1.4 million, or 6%, in 2013 compared to 2012, mostly due to additional product and service offerings and ATM income from Cash Connect® our ATM division, which grew fees by 17%. Mortgage banking revenues increased $1.1 million, or 40%, in 2013 partially due to the purchase of Array / Arrow during the third quarter of 2013, refinance activity, and growth in our retail lending division. Deposit service charges were essentially flat in 2013, as growth was offset by changes in customer behavior due to new regulatory requirements in late 2012. Noninterest income increased $23.1 million to $86.7 million in 2012 from $63.6 million in 2011. Excluding the impact of the reconciling items in the table above, noninterest income increased $6.0 million, or 10%, to $63.5 million in 2012 from $57.5 million in 2011. Credit/debit card and ATM fees increased by $1.9 million, or 9%, in 2012 compared to 2011, most of which came from growth in Cash Connect. Wealth management income grew $1.4 million, or 12%, in 2012 compared to 2011. Mortgage banking revenues increased $1.3 million, or 87%, in 2012 compared to 2011, primarily driven by refinance activity and growth in the retail lending division. Deposit service charges increased $762,000, or 5%, in 2012 compared to 2011, due to overall Bank growth. 41 Noninterest Expenses. Noninterest expense in 2013 decreased $416,000 to $132.9 million from $133.3 million in 2012. Excluding the non-routine and other one-time items listed in the table below, noninterest expense decreased $782,000, or 1%, to $128.1 million in 2013 from $129.0 million in 2012. (In Thousands) Noninterest expenses (GAAP) Less: Billing change (Cash Connect) (1) Corporate development costs (2) “Right Here” advertising campaign Prepayment penalties on FHLB advances Twelve months ended December 31, 2013 December 31, 2012 December 31, 2011 $132,929 (4,108) (717) — — $133,345 (797) — — (3,662) $127,477 — (780) (961) — Adjusted noninterest expenses (non-GAAP) $128,104 $128,886 $125,736 (1) A change in the method of billing for armored car services by our Cash Connect division caused revenues and expenses for these services to be reported separately rather than netted together in our statement of operations beginning in the third quarter of 2012. (2) Corporate development costs were largely attributable to professional fees related to the Array Financial Group / Arrow Land Transfer Company acquisition that closed during the third quarter of 2013, the pending acquisition of First Wyoming Financial Corporation announced during the fourth quarter of 2013, and activities related to the calling and consolidating of the equity tranche SASCO of a 2002 reverse mortgage trust transaction. In 2013, loan workout and REO related costs decreased by $4.3 million from the prior year due to broad improvement in our loan portfolio credit metrics. In addition, during 2013 we had lower regulatory costs, including a decrease in FDIC assessment fees of $2.2 million. Partially offsetting these decreases were higher salaries, benefits and other compensation, which increased $4.8 million, or 7%, mainly the result of higher performance-based compensation in 2013. Also, equipment expenses increased by $1.2 million, or 16%, mainly due to business growth. Noninterest expense in 2012 increased $5.9 million, or 5%, to $133.3 million from $127.5 million in 2011. Excluding the reconciling items in the table above, noninterest expenses increased only 2% in 2012 compared to 2011. This increase reflected a full year of expenses related to branch expansion and renovation in 2011, and the relocation of our operation center in 2012. In addition, incentive costs increased by $1.2 million in 2012 compared to 2011, as a result of our improved performance in 2012. These increases were partially offset by expense management efforts including an expense management plan implemented in the second half of 2012. Income Taxes. We recorded $24.8 million of tax expense for the year ended December 31, 2013 compared to tax expense of $17.0 million and $11.5 million for the years ended December 31, 2012 and 2011, respectively. The effective tax rates for the years ended December 31, 2013, 2012 and 2011 were 34.6%, 35.2% and 33.6%, respectively. The 2013, 2012 and 2011 income tax expenses reflect tax benefits of $0, $3,000 and $378,000, respectively, resulting from net reductions in unrecognized tax benefits for those years. Volatility in effective tax rates is impacted by the level of pretax income or loss, combined with the amount of tax-free income as well as the effects of unrecognized tax benefits. The provision for income taxes includes federal, state and local income taxes that are currently payable or deferred because of temporary differences between the financial reporting basis and the tax reporting basis of the assets and liabilities. Included in income taxes for 2013 was a deferred tax asset and corresponding valuation allowance recorded in connection with the consolidation of the reverse mortgage trust. During early 2014, this valuation allowance was removed. For additional information see Note 23 to the Consolidated Financial Statements. FINANCIAL CONDITION Total assets increased $140.6 million, or 3%, to $4.5 billion as of December 31, 2013 compared to $4.4 billion as of December 31, 2012. Included in this increase was a $199.8 million, or 7%, increase in net loans (including those held for sale) and a $18.1 million increase in reverse mortgage related assets. Total liabilities increased $178.6 million during the year to $4.1 billion at December 31, 2013. This increase was primarily the result of an increase in FHLB advances of $261.8 million as of December 31, 2013 compared to December 31, 2012 and was partially offset by a decrease in customer deposits of $86.1 million. 42 Cash in non-owned ATMs. During 2013, cash in non-owned ATMs managed by Cash Connect, our ATM unit, decreased $17.3 million, or 4%. Cash Connect serviced nearly 15,000 ATMs at December 31, 2013, as well as more than 450 WSFS-owned ATMs to serve customers in our markets. Investment Securities. Investment securities decreased $83.7 million to $817.1 million during 2013. Our portfolio of available-for-sale MBS was comprised of all GSE as of December 31, 2013. Our MBS were predominantly of short duration with a weighted average duration of 5.3 years at December 31, 2013. We own no collateralized debt obligations, bank trust preferred securities, Agency preferred securities or equity securities in other FDIC insured banks or thrifts. During 2013, we purchased $94.6 million of municipal bonds. The purpose was to improve return, diversify our investment portfolio and reduce our effective tax rate. In addition, we own 50,833 shares of Visa Class B stock. The shares are restricted until a group of four distinct legal cases known collectively as “the Covered Litigation” are resolved. Two of the four cases have been definitively resolved. Once the Covered Litigation is concluded the shares will convert to Class A shares at a conversion rate which currently stands at 0.4206 and subject to change as the Covered Litigation are resolved. As of December 31, 2013, the carrying value of these shares was $0 on our Consolidated Statement of Condition. Loans, net. Net loans (including those held for sale) increased $199.8 million, or 7%, during 2013. Loan growth included commercial and industrial loans increases of $121.4 million, or 8% as well as $93.1 million, or 15%, in commercial real estate loan growth. Partially offsetting these increases were construction loans which decreased by $27.4 million, or 21%. Goodwill and Intangibles. Goodwill and intangibles increased $5.7 million during 2013 due to the acquisition of Array and Arrow during 2013. As a result of this acquisition; we recorded goodwill of $4.1 million and other intangibles of $2.4 million. Customer Deposits. Customer deposits decreased $86.1 million, or 3%, during 2013 to $3.0 billion. This decrease consisted of a decrease in jumbo certificates of deposit of $73.1 million, or 25%, and a decrease in customer time deposits (CDs under $100,000), of $80.0 million, or 25%. Partially offsetting these decreases was an increase in core deposit relationships (demand deposits, money market and savings accounts) of $67.0 million, or 3%, during 2013. The table below depicts the changes in customer deposits during the last three years: Year Ended December 31, 2013 2012 2011 Beginning balance Interest credited Deposit (outflows) inflows, net Ending balance (Dollars In Millions) $2,847 10 247 $3,104 5 (91) $2,562 19 266 $3,018 $3,104 $2,847 Reverse Mortgage Related Assets. Reverse mortgage related assets include reverse mortgage loans, SASCO 2002- RM1’s Class “O” certificates and the BBB-rated tranche of this reverse mortgage security. For additional information on these reverse mortgage related assets, see Note 6 to our Consolidated Financial Statements Borrowings and Brokered Deposits. Borrowing and brokered deposits increased by $242.7 million during 2013. Included in the increase was $261.8 million of Federal Home Loan Bank Advances. Partially offsetting this increase was a decrease of $13.0 million in federal funds purchased and securities sold under agreements to repurchase, $4.2 million in other borrowed funds and $1.9 million in brokered deposits. Stockholders’ Equity. Stockholders’ equity decreased $38.0 million, or 9%, to $383.1 million at December 31, 2013 compared to $421.1 million at December 31, 2012. Capital in excess of par value decreased $44.5 million as a result of our redemption of preferred stock. In addition, other comprehensive income decreased $34.2 million during 2013, mainly due to a decrease in unrealized gains on available-for-sale securities. Partially offsetting these decreases was 43 retained earnings which increased $40.7 million, or 9%, to $474.0 million during 2013, primarily as a result of earnings from the year less dividends paid. ASSET/LIABILITY MANAGEMENT Our primary asset/liability management goal is to optimize long term net interest income opportunities within the constraints of managing interest rate risk, ensuring adequate liquidity and funding and maintaining a strong capital base. In general, interest rate risk is mitigated by closely matching the maturities or repricing periods of interest-sensitive assets and liabilities to ensure a favorable interest rate spread. We regularly review our interest-rate sensitivity, and use a variety of strategies as needed to adjust that sensitivity within acceptable tolerance ranges established by management and the Board of Directors. Changing the relative proportions of fixed-rate and adjustable-rate assets and liabilities is one of our primary strategies to accomplish this objective. The matching of assets and liabilities may be analyzed using a number of methods including by examining the extent to which such assets and liabilities are “interest-rate sensitive” and by monitoring our interest-sensitivity gap. An interest- sensitivity gap is considered positive when the amount of interest-rate sensitive assets exceeds the amount of interest-rate sensitive liabilities repricing within a defined period, and is considered negative when the amount of interest-rate sensitive liabilities exceeds the amount of interest-rate sensitive assets repricing within a defined period. For additional information related to interest rate sensitivity, see Item 7A. Quantitative and Qualitative Disclosures About Market Risk. The repricing and maturities of our interest-rate sensitive assets and interest-rate sensitive liabilities at December 31, 2013 are shown in the following table: (Dollars in Thousands) Interest-rate sensitive assets: Commercial loans (2) Real estate loans (1) (2) Mortgage-backed securities Consumer loans (2) Investment securities Loans held-for-sale (2) Reverse mortgage related assets Total Assets Interest-rate sensitive liabilities: Money market and interest-bearing demand deposits Retail certificates of deposit FHLB advances Savings accounts Brokered certificates of deposit Other borrowed funds Jumbo certificates of deposit Trust preferred securities Senior notes Total Liabilities Less than One Year One to Five Years Over Five Years Total $1,195,746 723,867 90,673 218,390 52,475 31,491 4,627 $287,061 210,829 316,287 49,775 31,980 — 12,919 $ 67,152 118,088 277,813 34,070 84,089 — 20,162 $1,549,959 1,052,784 684,773 302,235 168,544 31,491 37,708 2,317,269 908,851 601,374 3,827,494 1,068,283 139,402 615,925 191,866 168,310 96,739 117,710 67,011 — — 96,084 22,166 — 417 25,000 103,435 — — 457,835 1,479 — 191,866 — — — — 55,000 1,526,118 236,965 638,091 383,732 168,727 121,739 221,145 67,011 55,000 2,465,246 247,102 706,180 3,418,528 (Deficiency) excess of interest-rate sensitive assets over interest-rate liabilities (“interest-rate sensitive gap”) $ (147,977) $661,749 $(104,806) $ 408,966 One-year interest-rate sensitive assets/interest-rate sensitive liabilities One-year interest-rate sensitive gap as a percent of total assets 94.00% -3.28% Includes commercial mortgage, construction, and residential mortgage loans (1) (2) Loan balances exclude nonaccruing loans, deferred fees and costs 44 Generally, during a period of rising interest rates, a positive gap would result in an increase in net interest income while a negative gap would adversely affect net interest income. Conversely, during a period of falling rates, a positive gap would result in a decrease in net interest income while a negative gap would augment net interest income. However, the interest-sensitivity table does not provide a comprehensive representation of the impact of interest rate changes on net interest income. Each category of assets or liabilities will not be affected equally or simultaneously by changes in the general level of interest rates. Even assets and liabilities which contractually reprice within the rate period may not, reprice at the same price, at the same time or with the same frequency. It is also important to consider that the table represents a specific point in time. Variations can occur as we adjust our interest-sensitivity position throughout the year. To provide a more accurate position of our one-year gap, certain deposit classifications are based on the interest-rate sensitive attributes and not on the contractual repricing characteristics of these deposits. For the purpose of this analysis, we estimate, based on historical trends of our deposit accounts, that 75% of our money market deposits, 50% of our interest-bearing demand deposits and 50% of our savings deposits are sensitive to interest rate changes. Accordingly, these interest-sensitive portions are classified in the “Less than One Year” category with the remainder in the “Over Five Years” category. Deposit rates other than time deposit rates are variable. Changes in deposit rates are generally subject to local market conditions and our discretion and are not indexed to any particular rate. NONPERFORMING ASSETS Nonperforming assets include nonaccruing loans, nonperforming real estate, assets acquired through foreclosure and restructured commercial, mortgage and home equity consumer debt. Nonaccruing loans are those on which the accrual of interest has ceased. Loans are placed on nonaccrual status immediately if, in the opinion of management, collection is doubtful, or when principal or interest is past due 90 days or more and the value of the collateral is insufficient to cover principal and interest. Interest accrued but not collected at the date a loan is placed on nonaccrual status is reversed and charged against interest income. In addition, the amortization of net deferred loan fees is suspended when a loan is placed on nonaccrual status. Subsequent cash receipts are applied either to the outstanding principal balance or recorded as interest income, depending on management’s assessment of the ultimate collectability of principal and interest. Past due loans are defined as loans contractually past due 90 days or more as to principal or interest payments but which remain in accrual status because they are considered well secured and in the process of collection. 45 The following table shows our nonperforming assets and past due loans at the dates indicated: At December 31, (Dollars in Thousands) Nonaccruing loans: Commercial Owner-occupied commercial (1) Commercial mortgages Construction Residential mortgages Consumer Total nonaccruing loans Assets acquired through foreclosure Restructured loans (2) Total nonperforming assets Past due loans: Residential mortgages Commercial and commercial mortgages Consumer Total past due loans Ratio of nonaccruing loans to total loans (3) Ratio of allowance for loan losses to gross loans (3) Ratio of nonperforming assets to total assets Ratio of loan loss allowance to nonaccruing loans 2013 2012 2011 2010 2009 $ 4,305 5,197 8,565 1,158 8,432 3,293 30,950 4,532 12,332 $ 4,861 14,001 12,634 1,547 9,989 4,728 47,760 4,622 10,093 $23,080 — 15,814 22,124 9,057 1,018 71,093 11,695 8,887 $21,577 — 9,490 30,260 11,739 3,701 76,767 9,024 7,107 $ 9,463 — 1,021 44,680 9,959 818 65,941 8,945 7,274 $47,814 $62,475 $91,675 $92,898 $82,160 $ $ 533 — — 533 $ $ 786 — — 786 $ $ 887 78 — 965 $ $ 465 — — 465 $ 1,221 105 97 $ 1,423 1.05% 1.73% 1.40 1.06 133.26 1.58 1.43 91.96 2.58% 1.92 2.14 74.66 2.93% 2.30 2.35 78.60 2.61% 2.12 2.19 81.05 (1) Prior to 2012, owner-occupied commercial loans were included in commercial loans. (2) Accruing Loans only; Nonaccruing TDR’s are included in their respective categories of nonaccruing loans. (3) Total loans exclude loans held-for-sale. Nonperforming assets decreased $14.7 million between December 31, 2012 and December 31, 2013. As a result, nonperforming assets as a percentage of total assets decreased from 1.43% at December 31, 2012 to 1.06% at December 31, 2013. Nonperforming loans improved from 1.73% of total loans to 1.05% as new migration continues to be outweighed by pay downs, charge-offs and migration of assets to Other Real Estate Owned (OREO). The following table provides an analysis of the change in the balance of nonperforming assets during the last three years: Year Ended December 31, (In Thousands) Beginning balance Additions Collections Collections from loan dispositions Transfers to accrual Charge-offs/write-downs Ending balance 2013 2012 2011 $ 62,475 30,367 (29,725) — (1,702) (13,601) $ 91,675 73,170 (46,514) (14,305) (552) (40,999) $ 92,898 89,842 (40,695) — (8,474) (41,896) $ 47,814 $ 62,475 $ 91,675 The timely identification of problem loans is a key element in our strategy to manage our loan portfolio. Timely identification enables us to take appropriate action and, accordingly, minimize losses. An asset review system established to monitor the asset quality of our loans and investments in real estate portfolios facilitates the identification of problem assets. In general, this system utilizes guidelines established by federal regulation. At December 31, 2013, we did not have a material amount of loans which had not been classified as non-accrual, 90 days past due or restructured but where known information about possible credit problems of borrowers caused us to have serious concerns as to the ability of the borrowers to comply with present loan repayment terms and may result in disclosure as non-accrual, 90 days past due or restructured. 46 As of December 31, 2013, we had $113.2 million of loans which, although performing at that date, required increased supervision and review. They may, depending on the economic environment and other factors, become nonperforming assets in future periods. The amount of such loans at December 31, 2012 was $120.0 million. The majority of these loans are secured by commercial real estate, with others being secured by residential real estate, inventory and receivables. Allowance for Loan Losses. We maintain an allowance for loan losses and charge losses to this allowance when such losses are realized. We established our loan loss allowance in accordance with guidance provided in the Securities and Exchange Commission’s Staff Accounting Bulletin 102 (“SAB 102”). The determination of the allowance for loan losses requires significant judgment reflecting our best estimate of impairment related to specifically identified impaired loans as well as probable loan losses in the remaining loan portfolio. Our evaluation is based upon a continuing review of these portfolios. For additional information regarding the allowance for loan losses, see Note 5 to the Consolidated Financial Statements. The allowance for loan losses of $41.2 million at December 31, 2013 decreased $2.7 million from $43.9 million at December 31, 2012. In addition, the ratio of allowance for loan losses to total gross loans was 1.40% at December 31, 2013, compared to 1.58% at December 31, 2012. These decreases reflect the following items: • A decrease in problem loans (all criticized, classified and nonperforming loans) • Total problem loans improved to 33.6% of Tier 1 capital plus the allowance for loan losses at December 31, 2013, compared to 52.5% at December 31, 2012, reflecting: • • • Favorable risk-rating migration, Problem asset disposition efforts, and Prudent credit management. • Improved credit metrics of the loan portfolio: • Nonperforming loans decreased from $45.7 million at December 31, 2012 to $31.0 million at December 31, 2013, • Total loan delinquency decreased from $45.0 million, or 1.62% of total loans at December 31, 2012, to $22.4 million, or 0.76% of total loans at December 31, 2013, with performing loan delinquency a very low 0.28% of total loans at December 31, 2013 compared to 0.40% of total loans at December 31, 2012, and • Our construction loan portfolio, a portfolio that experienced significant losses over the last five years and typically has a higher loss content, continued to trend favorably: • Nonperforming construction loans improved from $1.5 million at December 31, 2012 to only $1.2 million at December 31, 2013 and • Delinquent construction loans went from $825,000 at December 31, 2012 to $1.2 million at December 31, 2013. The $1.2 million is one loan and no performing loan delinquency occurs. During 2013, net charge-offs were $9.9 million or 0.33%, of average loans. This compares to net charge-offs for the year ended December 31, 2012 of $41.2 million or 1.49% of average loans. 47 The table below represents a summary of changes in the allowance for loan losses during the periods indicated: Year Ended December 31, (Dollars in Thousands) Beginning balance Provision for loan losses Charge-offs: Commercial Mortgage Construction Commercial Owner-occupied Commercial (1) Residential real estate Consumer Overdrafts Total charge-offs (2) Recoveries: Commercial Mortgage Construction Commercial Owner-occupied Commercial (1) Residential real estate Consumer Overdrafts Total recoveries Net charge-offs Ending balance 2013 2012 2011 2010 2009 $43,922 7,172 $53,080 32,053 $60,339 27,996 $53,446 41,883 $31,189 47,811 1,915 1,749 2,636 1,225 1,226 3,905 1,008 6,517 10,820 12,806 5,076 3,857 5,613 1,113 7,446 11,602 9,419 — 3,165 5,332 869 3,902 14,972 9,458 — 2,241 5,974 1,019 1,453 14,479 5,796 — 1,164 2,458 1,216 13,664 45,802 37,833 37,566 26,566 685 989 1,003 128 122 483 404 3,814 9,850 405 1,761 1,536 13 176 337 363 4,591 334 582 897 — 211 206 348 2,578 126 1,495 375 — 26 179 375 2,576 4 375 150 — 38 65 380 1,012 41,211 35,255 34,990 25,554 $41,244 $43,922 $53,080 $60,339 $53,446 Net charge-offs to average gross loans outstanding, net of unearned income 0.33% 1.49% 1.32% 1.39% 1.01% (1) Prior to 2012, owner-occupied loans were included in commercial loan balances. (2) Total Charge-Offs for 2012 include $16.4 million related to our Asset Strategies completed during 2012. The allowance for loan losses is allocated by major portfolio type. As these portfolios have seasoned, they have become a source of historical data in projecting delinquencies and loss exposure. However, such allocations are not a guarantee of when future losses may occur and/or the actual amount of losses. While we have allocated the allowance for loan losses by portfolio type in the following table, the entire reserve is available for any loan category to utilize. The allocation of the allowance for loan losses by portfolio type at the end of each of the last five years and the percentage of outstanding loans in each category to total gross loans outstanding at such dates follow: At December 31, 2013 2011 Amount Percent Amount Percent Amount Percent Amount Percent Amount Percent 2010 2012 2009 (Dollars in Thousands) Commercial mortgage Construction Commercial Owner-Occupied Commercial (1) Residential real estate Consumer Complexity Risk $ 6,932 3,326 12,751 7,638 3,078 6,494 1,025 16.8% $ 8,079 8.1% 6,456 30.9% 13,663 18.5% 6,108 7.5% 3,124 15.7% 5,631 2.5% 22.6% $ 7,556 4.8% 4,074 25.5% 24,302 27.8% — 8.8% 6,544 10.5% 10,604 — 22.6% $10,564 3.8% 10,019 53% 26,556 — % — 10% 3,952 10.6% 9,248 — — % 23.8% $ 6,160 5.4% 10,922 47.2% 24,834 — % 11.8% 4,073 11.8% 7,457 — % 20.7 % 9.2 % 44.4 % — — % 13.8% 11.9% — % — 861 — % Total $41,244 100.0% $43,922 100.0% $53,080 100.0% $60,339 100.0% $53,446 100.0% (1) Prior to 2012, owner-occupied commercial loans were included in commercial loan balances 48 CAPITAL RESOURCES Under guidelines issued by banking regulators, savings institutions such as the Bank must maintain “tangible” capital equal to 1.5% of adjusted total assets, “core” capital equal to 4.0% of adjusted total assets, “Tier 1” capital equal to 4.0% of risk weighted assets and “total” or “risk-based” capital (a combination of core and “supplementary” capital) equal to 8.0% of risk-weighted assets. Failure to meet minimum capital requirements can initiate certain mandatory actions and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material effect on our financial statements. We hold a capital cushion well in excess of these limits. The Federal Deposit Insurance Corporation Improvement Act (FDICIA), as well as other requirements, established five capital tiers: well-capitalized, adequately-capitalized, under-capitalized, significantly under-capitalized, and critically under-capitalized. A depository institution’s capital tier depends upon its capital levels in relation to various relevant capital measures, which include leverage and risk-based capital measures and certain other factors. Depository institutions that are not classified as well-capitalized are subject to various restrictions regarding capital distributions, payment of management fees, acceptance of brokered deposits and other operating activities. At December 31, 2013, we were classified as well-capitalized, the highest regulatory defined level, and in compliance with all regulatory capital requirements. Additional information concerning our regulatory capital compliance is included in Note 9 to the Consolidated Financial Statements. Since 1996, the Board of Directors has approved several stock repurchase programs to acquire common stock outstanding. We did not acquire any shares in 2013 or 2012. At December 31, 2013, we held 9.6 million shares of our common stock as treasury shares. At December 31, 2013, we had 506,000 shares remaining under our current share repurchase authorization. In 2009, under the U.S. Treasury’s Capital Purchase Plan (“CPP”), we issued and sold 52,625 shares of senior preferred stock to the U.S. Treasury, having a liquidation amount equal to $1,000 per share, or $52.6 million, as well as a 10-year warrant to purchase 175,100 shares of common stock at an exercise price of $45.08. In 2012, the Treasury held a public auction where it sold its entire preferred stock holding in us. In September, 2012, we entered into an agreement with the U.S. Treasury pursuant to which we repurchased the warrant for $1.8 million. During 2013, we received approval from our primary regulators to redeem our outstanding $52.6 million Fixed-Rate Cumulative Perpetual Preferred Stock, Series A. During August 2013 we completed the redemption of the preferred stock using available cash on hand. Additional information concerning the CPP is included in Note 18 to the Consolidated Financial Statements. We completed a private placement to Peninsula Investment Partners, L.P. (Peninsula) in 2009, pursuant to which we issued and sold 862,069 shares of common stock for a total purchase price of $25.0 million, and a 10-year warrant to purchase 129,310 shares of our common stock at an exercise price of $29.00 per share. Additional information concerning the Peninsula transaction is included in Note 20 to the Consolidated Financial Statements. In August of 2010, we completed an underwritten public offering of 1,370,000 shares of common stock, and raised $47.1 million, net of $2.9 million of costs. OFF BALANCE SHEET ARRANGEMENTS We have no off balance sheet arrangements that currently have, or are reasonably likely to have, a material future effect on our financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources. 49 CONTRACTUAL OBLIGATIONS At December 31, 2013, we had contractual obligations relating to operating leases, long-term debt, data processing and credit obligations. These obligations are summarized below. See Notes 7, 10 and 16 to the Consolidated Financial Statements for further discussion. (In Thousands) Operating lease obligations Long-term debt obligations Data processing contracts Credit obligations Total Total Less than One Year One to Three Years Three to Five Years Over 5 Years $ 182,774 638,091 6,525 653,331 $ 7,924 615,925 3,437 653,331 15,195 22,166 3,088 — 15,020 — — — $144,635 — — — $1,480,721 $1,280,617 $40,449 $15,020 $144,635 IMPACT OF INFLATION AND CHANGING PRICES Our Consolidated Financial Statements have been prepared in accordance with GAAP, which require the measurement of financial position and operating results in terms of historical dollars without consideration of the changes in the relative purchasing power of money over time due to inflation. The impact of inflation is reflected in the increased costs of our operations. Unlike most industrial companies, nearly all of our assets and liabilities are monetary. As a result, interest rates have a greater impact on our performance than do the effects of general levels of inflation. Interest rates do not necessarily move in the same direction or the same extent as the price of goods and services. CRITICAL ACCOUNTING POLICIES The discussion and analysis of the financial condition and results of operations are based on the Consolidated Financial Statements, which are prepared in conformity with GAAP. The preparation of these Consolidated Financial Statements requires us to make estimates and assumptions affecting the reported amounts of assets, liabilities, revenue and expenses. We regularly evaluate these estimates and assumptions including those related to the allowance for loan losses, deferred taxes, fair value measurements, goodwill and other intangible assets. We base our estimates on historical experience and various other factors and assumptions that are believed to be reasonable under the circumstances. These form the basis for making judgments on the carrying value of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions. The following are critical accounting policies that involve more significant judgments and estimates. For additional information on these policies, see Note 1 to the Consolidated Financial Statements. Allowance for Loan Losses We maintain allowances for loan losses and charge losses to these allowances when realized. We consider the determination of the allowance for loan losses to be critical because it requires significant judgment reflecting our best estimate of impairment related to specifically evaluated impaired loans as well as the inherent risk of loss for those in the remaining loan portfolio. Our evaluation is based upon a continuing review of the portfolio, with consideration given to evaluations resulting from examinations performed by regulatory authorities. Reverse Mortgages We account for our investment in reverse mortgages in accordance with the instructions provided by the staff of the Securities and Exchange Commission entitled “Accounting for Pools of Uninsured Residential Reverse Mortgage Contracts” which requires grouping the individual reverse mortgages into “pools” and recognizing income based on the estimated effective yield of the pool. In computing the effective yield, we must project the cash inflows and outflows of the pool including actuarial projections of the life expectancy of the individual contract holder and changes in the collateral values of the residence. At each reporting date, a new economic forecast is made of the cash inflows and 50 outflows of each pool of reverse mortgages; the effective yield of each pool is recomputed, and income is adjusted retroactively and prospectively to reflect the revised rate of return. Accordingly, because of this market-value based accounting the recorded value of reverse mortgages include significant risk associated with estimations and income recognition can vary significantly from reporting period to reporting period. Deferred Taxes We account for income taxes in accordance with Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) 740, Income Taxes (“ASC 740”), which requires the recording of deferred income taxes that reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. We consider our accounting policies on deferred taxes to be critical because we regularly assess the need for valuation allowances on deferred income tax assets that may result from, among other things, limitations imposed by Internal Revenue Code and uncertainties, including the timing of settlement and realization of these differences. A valuation allowance of $4.9 million was required as of December 31, 2013. See Note 14, Taxes on Income to the Consolidated Financial Statements, for further discussion of the valuation allowance. Fair Value Measurements We adopted FASB ASC 820-10 Fair Value Measurements and Disclosures (“ASC 820”), which defines fair value, establishes a framework for measuring fair value under GAAP, and expands disclosures about fair value measurements. We consider our accounting policies related to fair value measurements to be critical because they are important to the portrayal of our financial condition and results, and they require our subjective and complex judgment as a result of the need to make estimates about the effects of matters that are inherently uncertain. See Note 16, Fair Value Disclosures to our Consolidated Financial Statements. Goodwill and Other Intangible Assets Intangible assets resulting from acquisitions under the purchase method of accounting consist of goodwill and other intangible assets. Goodwill is not amortized and is subject to at least annual assessments for impairment by applying a fair value based test. We review goodwill annually and again at any quarter-end if a material event occurs during the quarter that may affect goodwill. This review evaluates potential impairment by determining if our fair value has fallen below carrying value. Other intangible assets consist mainly of core deposits and covenants not to compete obtained through acquisitions and are amortized over their estimated lives using the present value of the benefit of the core deposits and straight-line methods of amortization. Core deposit intangibles are evaluated for impairment when events or changes in circumstances indicate that the carrying amount may not be recoverable. See Notes 2 and 8 to our Consolidated Financial Statements for further discussion on Goodwill and Other Intangible Assets. RECENT ACCOUNTING PRONOUNCEMENTS For information on Recent Accounting Pronouncements see Note 1 to our Consolidated Financial Statements. ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK The matching of maturities or repricing periods of interest rate-sensitive assets and liabilities to promote a favorable interest rate spread and mitigate exposure to fluctuations in interest rates is our primary tool for achieving our asset/ liability management strategies. We regularly review our interest-rate sensitivity and adjust the sensitivity within our acceptable tolerance ranges. At December 31, 2013 interest-bearing liabilities exceeded interest-earning assets that mature or reprice within one year (interest-sensitive gap) by approximately $148 million. Our interest-sensitive assets as a percentage of interest-sensitive liabilities within one-year decreased from 98.1% at December 31, 2012 to 94% at December 31, 2013. Likewise, the one-year interest-sensitive gap as a percentage of total assets changed to -3.28% at December 31, 2013 from -1.02% at December 31, 2012. The change in sensitivity since December 31, 2012 was the result of the current interest rate environment and our continuing effort to effectively manage interest rate risk. 51 Market risk is the risk of loss from adverse changes in market prices and rates. Our market risk arises primarily from interest rate risk inherent in our lending, investing and funding activities. To that end, we actively monitor and manage our interest rate risk exposure. The following table is the estimated impact of immediate changes in interest rates on our net interest margin and economic value of equity at the specified levels at December 31, 2013 and December 31, 2012. December 31, 2013 December 31, 2012 Change in Interest Rate (Basis Points) % Change in Net Interest Margin (1) Economic Value of Equity (2) 300 200 100 — -100 -200 (3) -300 (3) -1% -2% -3% — % -1% NMF NMF 11.78% 11.97% 12.13% 12.25% 11.92% NMF NMF % Change in Net Interest Margin (1) 4% 1% -3% — % -1% NMF NMF Economic Value of Equity (2) 12.49% 12.62% 12.54% 12.31% 11.56% NMF NMF (1) The percentage difference between net interest income in a stable interest rate environment and net interest margin as projected under the various rate change environments. (2) The economic value of equity ratio in a stable interest rate environment and the economic value of equity projected under the various rate change environments. (3) Sensitivity indicated by a decrease of 200 and 300 basis points is deemed not meaningful (NMF) given the low absolute level of interest rates at that time. Our primary objective in managing interest rate risk is to minimize the adverse impact of changes in interest rates on net interest income and capital, while maximizing the yield/cost spread on our asset/liability structure. We rely primarily on our asset/liability structure to control interest rate risk. We also engage in other business activities that are sensitive to changes in interest rates. For example, mortgage banking revenues and expenses can fluctuate with changing interest rates. These fluctuations are difficult to model and estimate. 52 ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA Report of Independent Registered Public Accounting Firm The Board of Directors and Stockholders WSFS Financial Corporation: We have audited the accompanying consolidated statements of condition of WSFS Financial Corporation and subsidiaries (the “Company”) as of December 31, 2013 and 2012, and the related consolidated statements of operations, comprehensive income, changes in stockholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2013. These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as of December 31, 2013 and 2012, and the results of their operations and their cash flows for each of the years in the three-year period ended December 31, 2013, in conformity with U.S. generally accepted accounting principles. We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the Company’s internal control over financial reporting as of December 31, 2013, based on criteria established in Internal Control – Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO), and our report dated March 17, 2014 expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting. Philadelphia, Pennsylvania March 17, 2014 /s/ KPMG LLP 53 CONSOLIDATED STATEMENT OF OPERATIONS Year Ended December 31, (Dollars in Thousands, Except Per Share Data) Interest Income Interest and fees on loans Interest on mortgage-backed securities Interest and dividends on investment securities Interest on reverse mortgage related assets Other interest income Interest Expense Interest on deposits Interest on Federal Home Loan Bank advances Interest on federal funds purchased and securities sold under agreements to repurchase Interest on trust preferred borrowings Interest on bonds payable Interest on senior debt Interest on other borrowings Net interest income Provision for loan losses Net interest income after provision for loan losses Noninterest Income Credit/debit card and ATM income Deposit service charges Wealth management income Mortgage banking activities, net Reverse mortgage consolidation gain Securities gains, net Loan fee income Bank-owned life insurance income Other income Noninterest Expense Salaries, benefits and other compensation Occupancy expense Equipment expense Data processing and operations expense Professional fees FDIC expenses Loan workout and OREO expense Marketing expense Corporate development costs Debt extinguishment Other operating expense Income before taxes Income tax provision Net income Dividends on preferred stock and accretion of discount Net income allocable to common stockholders Basic Diluted 2013 2012 2011 $129,138 12,834 1,692 2,867 391 $130,526 18,123 498 1,080 60 $130,922 26,486 683 535 16 146,922 150,287 158,642 7,180 1,874 994 1,342 60 3,771 113 15,334 131,588 7,172 124,416 24,350 17,208 15,528 3,980 3,801 3,516 1,959 270 9,539 80,151 70,866 13,486 8,322 5,924 4,016 3,492 2,536 2,428 717 — 21,142 13,101 6,252 757 1,480 — 1,296 402 23,288 19,131 9,972 1,197 1,375 — — 930 32,605 126,999 32,053 126,037 27,996 94,946 98,041 22,935 17,133 13,310 2,846 — 21,425 2,340 1,544 5,160 86,693 66,047 13,081 7,163 5,581 4,109 5,658 6,855 2,656 — 3,662 18,533 21,026 16,371 11,881 1,524 — 4,878 2,460 2,035 3,413 63,588 59,823 12,054 6,915 5,340 5,829 5,949 8,896 4,302 780 — 17,589 132,929 133,345 127,477 71,638 24,756 46,882 1,633 48,294 16,983 31,311 2,770 34,152 11,475 22,677 2,770 $ 45,249 $ 28,541 $ 19,907 $ $ 5.13 5.06 $ $ 3.28 3.25 $ $ 2.31 2.28 The accompanying notes are an integral part of these Consolidated Financial Statements. 54 WSFS FINANCIAL CORPORATION CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME Net Income Other comprehensive (loss) income: Unrealized (losses) gains on securities available for sale Tax benefit (expense) Net of tax amount Reclassification adjustment for gains included in net income Tax expense Net of tax expense Total other comprehensive (loss) income Total comprehensive income 2013 2012 2011 $ 46,882 $ 31,311 $22,677 (51,535) 19,478 24,114 (9,090) 12,373 (4,671) (32,057) 15,024 7,702 (3,516) 1,336 (21,425) 8,142 (4,878) 1,854 (2,180) (13,283) (3,024) (34,237) 1,741 4,678 $ 12,645 $ 33,052 $27,355 The accompanying notes are an integral part of these Consolidated Financial Statements 55 CONSOLIDATED STATEMENT OF CONDITION Year Ended December 31, (Dollars in Thousands, Except Per Share Data) Assets Cash and due from banks Cash in non-owned ATMs Interest-bearing deposits in other banks Total cash and cash equivalents Investment securities, available-for-sale Loans held-for-sale Loans, net of allowance for loan losses of $41,244 at December 31, 2013 and $43,922 at December 31, 2012 Reverse mortgage related assets Bank-owned life insurance Stock in Federal Home Loan Bank of Pittsburgh, at cost Assets acquired through foreclosure Accrued interest receivable Premises and equipment Goodwill Other intangible assets Other assets Total assets Liabilities and Stockholders’ Equity Liabilities: Deposits: Noninterest-bearing demand Interest-bearing demand Money market Savings Time Jumbo certificates of deposit Total customer deposits Brokered deposits Total deposits Federal funds purchased and securities sold under agreements to repurchase Federal Home Loan Bank advances Trust preferred borrowings Senior debt Reverse mortgage trust bonds payable Other borrowed funds Accrued interest payable Other liabilities Total liabilities Stockholders’ Equity: Serial preferred stock $0.01 par value, 7,500,000 shares authorized; none issued at December 31, 2013 and 52,625 at December 31, 2012 Common stock $0.01 par value, 20,000,000 shares authorized; issued 18,476,003 at December 31, 2013 and 18,354,055 at December, 31 2012 Capital in excess of par value Accumulated other comprehensive (loss) income Retained earnings Treasury stock at cost, 9,580,569 shares at December 31, 2013 and December 31, 2012 Total stockholders’ equity Total liabilities and stockholders’ equity 2013 2012 $ 94,734 389,360 332 484,426 817,115 31,491 $ 93,629 406,627 631 500,887 900,859 12,758 2,904,976 37,328 63,185 35,869 4,532 10,798 35,178 32,235 6,743 51,887 2,723,916 19,229 62,915 31,165 4,622 9,652 38,257 28,146 5,174 37,568 $4,515,763 $4,375,148 $ 650,256 638,403 887,715 383,731 236,965 221,145 $ 631,026 538,195 933,901 389,977 316,986 294,237 3,018,215 168,727 3,186,942 97,000 638,091 67,011 55,000 21,990 24,739 838 41,102 3,104,322 170,641 3,274,963 110,000 376,310 67,011 55,000 — 28,945 1,099 40,766 4,132,713 3,954,094 — 1 185 178,477 (21,294) 473,962 (248,280) 184 222,978 12,943 433,228 (248,280) 383,050 421,054 $4,515,763 $4,375,148 The accompanying notes are an integral part of these Consolidated Financial Statements. 56 CONSOLIDATED STATEMENT OF CHANGES IN STOCKHOLDERS’ EQUITY (In Thousands) Balance, December 31, 2010 Net income Other comprehensive income Cash dividend, $0.48 per share Issuance of common stock, including proceeds from exercise of common stock options Stock-based compensation expense Issuance of restricted stock Tax benefit from exercises of common stock options (1) Preferred stock cash dividends Preferred stock discount accretion Serial Preferred Stock Common Stock Capital in Excess of Par Value Accumulated Other Comprehensive (Loss) Income Retained Earnings Treasury Stock Total Stockholders’ Equity $ 1 — — — — — — — — — $180 — — — $216,316 — — — $ 6,524 — 4,678 — 2 — — — — — 1,122 1,343 470 776 — 136 — — — — — — $393,081 $(248,280) 22,677 — (4,126) — — — — (2,631) (136) — — — — — — — — — $367,822 22,677 4,678 (4,126) 1,124 1,343 470 776 (2,631) — Balance, December 31, 2011 $ 1 $182 $220,163 $ 11,202 $408,865 $(248,280) $392,133 Net income Other comprehensive income Cash dividend, $0.48 per share Issuance of common stock, including proceeds from exercise of common stock options Stock-based compensation expense Issuance of restricted stock Tax benefit from exercises of common stock options (1) Preferred stock cash dividends Preferred stock discount accretion Repurchase of Warrant — — — — — — — — — — 2 — — — — — — — — — — — — — 1,741 — 31,311 — (4,179) 2,501 1,577 399 — 138 (1,800) — — — — — — — — — — — (2,631) (138) — — — — — — — — — — — 31,311 1,741 (4,179) 2,503 1,577 — 399 (2,631) — (1,800) Balance, December 31, 2012 $ 1 $184 $222,978 $ 12,943 $433,228 $(248,280) $421,054 Net income Other comprehensive loss Cash dividend, $0.48 per share Issuance of common stock including proceeds from exercise of common stock options Stock-based compensation expense Tax benefit from exercises of common stock options (1) Preferred stock cash dividends Preferred stock discount accretion Redemption of preferred stock — — — — — — — — (1) 1 — — — — — — — — — — — — (34,237) — 46,882 — (4,224) 4,352 2,938 683 — 150 (52,624) — — — — — — — — — (1,774) (150) — — — — — — — — — — 46,882 (34,237) (4,224) 4,353 2,938 683 (1,774) — (52,625) Balance, December 31, 2013 $— $185 $178,477 $(21,294) $473,962 $(248,280) $383,050 (1) Net of deferred tax adjustments for expired options The accompanying notes are an integral part of these Consolidated Financial Statements 57 Year Ended December 31, 2013 2012 2011 CONSOLIDATED STATEMENT OF CASH FLOWS (In Thousands) Operating activities: Net income Adjustments to reconcile net income to net cash provided by operating activities: Provision for loan losses Depreciation of premises and equipment Amortization, net (Increase) decrease in accrued interest receivable (Increase) decrease in other assets Origination of loans held-for-sale Proceeds from sales of loans held-for-sale Gain on mortgage banking activity, net Gain on mark to market adjustment on reverse mortgage trading asset Gain on sale of securities, net Reverse mortgage consolidation gain Stock-based compensation expense Excess tax benefits from share based payment arrangements Decrease in accrued interest payable Increase (decrease) in other liabilities Loss on sale of premises and equipment Loss on sale of assets acquired through foreclosure and valuation adjustments, net Increase in value of bank-owned life insurance Deferred income tax (benefit) expense (Increase) decrease in capitalized interest, net $ 46,882 $ 31,311 $ 22,677 7,172 6,007 11,329 (1,146) 5,470 (250,083) 254,135 (3,980) 125 (3,641) (3,801) 3,621 (683) (261) (12,465) — 868 (270) 755 (2,653) 32,053 5,139 12,261 2,091 2,491 (190,961) 222,369 (2,846) (125) (21,300) — 1,976 (399) (811) 4,763 — 3,701 (1,544) 3,591 (728) 27,996 5,015 6,123 22 (3,076) (97,883) 104,133 (1,524) — (4,878) — 1,810 (776) (1,407) 13,152 115 4,049 (2,035) 2,978 (143) Net cash provided by operating activities 57,381 103,032 76,348 Investing activities: Maturities and calls of investment securities Sales of investment securities available for sale Purchases of investment securities available for sale Repayments of investment securities available for sale Repayments on reverse mortgages Disbursements for reverse mortgages Cash received in consolidation of reverse mortgage securitization trust Acquisition of Array/Arrow, net of cash acquired Net increase in loans Payment of bank-owned life insurance Net (increase) decrease in stock of Federal Home Loan Bank of Pittsburgh Sales of assets acquired through foreclosure, net Proceeds from the sale of premises and equipment Investment in premises and equipment, net Net cash used for investing activities (continued on next page) 770 274,070 (335,584) 90,041 4,929 (391) 5,833 (4,029) (207,043) — (4,704) 6,511 — (2,863) 9,039 769,982 (941,376) 131,212 — (189) — — (96,435) 2,021 4,591 14,016 — (8,111) 11,943 335,959 (621,138) 175,691 264 (441) — — (189,701) 2,886 1,780 11,611 824 (10,494) (172,460) (115,250) (280,816) 58 CONSOLIDATED STATEMENT OF CASH FLOWS (continued) Year Ended December 31, 2013 2012 2011 (In Thousands) Financing Activities: Net increase (decrease) in demand and savings deposits Increase (decrease) in time deposits Increase (decrease) in brokered deposits Increase (decrease ) in Loan payable Repayment of reverse mortgage trust bonds payable Receipts from federal funds purchased and securities sold under agreement to repurchase Repayments of federal funds purchased and securities sold under agreement to repurchase Receipts from FHLB advances Repayments of FHLB advances Repayment of unsecured debt Issuance of Senior Debt Dividends paid Issuance of common stock and exercise of common stock options Redemption of preferred stock Repurchase of common stock warrants Excess tax benefits from share-based payment arrangements Net cash provided by financing activities Increase (decrease) in cash and cash equivalents Cash and cash equivalents at beginning of year Cash and cash equivalents at end of year Supplemental Disclosure of Cash Flow Information: Cash paid in interest during the year Cash paid for income taxes, net Loans transferred to assets acquired through foreclosure Loans transferred from portfolio to held-for-sale Net change in accumulated other comprehensive income Fair value of assets acquired Fair value of liabilities assumed Fair value of assets consolidated Fair value of liabilities consolidated Non-cash goodwill adjustments, net $ $ 63,498 (153,113) (1,914) (698) (4,349) $ 393,493 (147,372) (117,361) 1,727 285,398 (23,381) 38,804 — 21,291,625 19,027,675 13,350,000 (21,304,625) 48,790,848 (48,529,067) — — (5,998) 4,353 (52,625) — 683 98,618 (16,461) 500,887 (18,967,675) 39,981,624 (40,143,996) (30,000) 52,681 (6,810) 2,503 — (1,800) 399 45,088 32,870 468,017 (13,400,000) 14,046,295 (13,996,572) — — (6,718) 1,124 — — 776 295,726 91,258 376,759 $ $ 484,426 $ 500,887 $ 468,017 $ 15,696 21,868 7,289 9,131 (34,237) 12,817 10,127 41,397 26,339 (160) $ 24,099 13,806 9,953 31,987 1,741 — — — — — 34,012 3,150 18,331 — 4,678 — — — — 1,401 The accompanying notes are an integral part of these Consolidated Financial Statements 59 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES WSFS Financial Corporation (“the Company,” “our Company,” “WSFS”, “we,” “our” or “us”) is a savings and loan holding company organized under the laws of the State of Delaware. Our principal wholly-owned subsidiary, Wilmington Savings Fund Society, FSB (“WSFS Bank” or the “Bank”), is a federal savings bank organized under the laws of the United States which, at December 31, 2013, served customers from our 52 offices located in Delaware (42), Pennsylvania (8), Virginia (1), and Nevada (1). In preparing the Consolidated Financial Statements, we are required to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses. Although our estimates contemplate current conditions and how we expect them to change in the future, it is reasonably possible that actual conditions in 2014 could be worse than anticipated in those estimates, which could materially affect our results of operations and financial condition. Amounts subject to significant estimates are items such as the allowance for loan losses and lending-related commitments, goodwill and intangible assets, post-retirement obligations, the fair value of financial instruments, investment in reverse mortgage, income taxes and other-than-temporary impairments. Among other effects, such changes could result in future impairments of investment securities, goodwill and intangible assets and establishment of allowances for loan losses and lending-related commitments as well as increased post-retirement expense. Basis of Presentation The Consolidated Financial Statements include the accounts of the parent company and its wholly owned subsidiaries, WSFS Bank and Montchanin Capital Management, Inc. (“Montchanin”). WSFS Bank has two wholly-owned subsidiaries, including WSFS Investment Group, Inc. (“WIG”) and Monarch Entity Services LLC (“Monarch”). WIG markets various third-party insurance and securities products to Bank customers through the Bank’s retail banking system. Monarch provides commercial domicile services which include employees, directors, subleases and registered agent services in Delaware and Nevada. Montchanin was formed to provide asset management products and services. Montchanin has one wholly owned subsidiary, Cypress Capital Management, LLC (“Cypress”). Cypress is a Wilmington-based investment advisory firm servicing high net worth individuals and institutions and has approximately $614 million in assets under management at December 31, 2013. WSFS Capital Trust III (“the Trust”) is our unconsolidated subsidiary, and was formed in 2005 to issue $67.0 million aggregate principal amount of Pooled Floating Rate Capital Securities. The proceeds from this issue were used to fund the redemption of $51.5 million of Floating Rate WSFS Capital Trust I Preferred Securities (formerly, WSFS Capital Trust I). WSFS Capital Trust I invested all of the proceeds from the sale of the Pooled Floating Rate Capital Securities in our Junior Subordinated Debentures. In addition to the subsidiaries listed above, as of December 31, 2013 we also had one consolidated variable interest entity (“VIE”), SASCO 2002-RM1 (“SASCO”), which is a reverse mortgage securitization trust. Whenever necessary, reclassifications have been made to the prior years’ Consolidated Financial Statements to conform to the current year’s presentation. All significant intercompany transactions were eliminated in consolidation. Cash and Cash Equivalents For purposes of reporting cash flows, cash and cash equivalents include cash, cash in non-owned ATMs, amounts due from banks, federal funds sold and securities purchased under agreements to resell. 60 Debt and Equity Securities Investments in equity securities that have a readily determinable fair value and investments in debt securities are classified into three categories and accounted for as follows: • Debt securities with the positive intention to hold to maturity are classified as “held-to-maturity” and reported at amortized cost. • Debt and equity securities purchased with the intention of selling them in the near future are classified as “trading securities” and reported at fair value, with unrealized gains and losses included in earnings. • Debt and equity securities not classified in either of the above are classified as “available-for-sale securities” and reported at fair value, with unrealized gains and losses excluded from earnings and reported, net of tax, as a separate component of stockholders’ equity. Debt and equity securities include mortgage-backed securities, municipal bonds, U.S. Government and agency securities and certain equity securities. Premiums and discounts on debt and equity securities, held-to-maturity and available-for-sale, are recognized in interest income using a level yield method over the period to expected maturity. The fair value of debt and equity securities is primarily obtained from third-party pricing services. Implicit in the valuation are estimated prepayments based on historical and current market conditions. When we conclude an investment security is other-than-temporarily impaired (“OTTI”), a loss for the difference between the investment security’s carrying value and its fair value may be recognized as a reduction to non-interest income in the consolidated statement of operations. For an investment in a debt security, if we do not intend to sell the investment security and conclude that it is not more likely than not we will be required to sell the security before recovering the carrying value, which may be maturity, the OTTI charge is separated into “credit” and “other” components. The “other” component of the OTTI is included in other comprehensive income/loss, net of the tax effect, and the “credit” component of the OTTI is included as a reduction to non-interest income in the consolidated statement of operations. We are required to use our judgment to determine impairment in certain circumstances. The specific identification method is used to determine realized gains and losses on sales of investment and mortgage-backed securities. All sales are made without recourse. Loans Loans are stated net of deferred fees and costs. Interest income on loans is recognized using the level yield method. Loan origination fees, commitment fees and direct loan origination costs are deferred and recognized over the life of the related loans using a level yield method over the period to maturity. A loan is impaired when, based on current information and events, it is probable we will be unable to collect all amounts due according to the contractual terms of the loan agreement. Impaired loans are measured based on the present value of expected future discounted cash flows, the market price of the loan or the fair value of the underlying collateral if the loan is collateral dependent. In addition, all loans restructured in a troubled debt restructuring are considered to be impaired. Impaired loans include loans within our commercial (investor and owner-occupied), commercial mortgage, commercial construction, residential mortgages and consumer portfolios. Our policy for recognition of interest income on impaired loans is the same as for nonaccrual loans discussed below. Past Due and Nonaccrual Loans A loan is considered to be past due on the day after a principal or interest payment is due. Nonaccrual loans are those on which the accrual of interest has ceased. Loans are placed on nonaccrual status immediately if, in our opinion, collection is doubtful, or when principal or interest is contractually past due 90 days or more and the loan is not well secured or in the process of collection. Interest accrued but not collected at the date a loan is placed on nonaccrual status is reversed and charged against interest income. In addition, the accretion of net deferred loan fees is suspended when a loan is placed on nonaccrual status. Subsequent cash receipts are applied either to the outstanding principal or recorded as interest income, depending on our assessment of the ultimate collectability of the loan. Loans are returned to an accrual 61 status when we assess that the borrower has the ability to make all principal and interest payments in accordance with the terms of the loan (i.e. including a consistent repayment record, generally six consecutive payments, has been demonstrated). Allowances for Loan Losses We maintain allowances for loan losses and charge losses to these allowances when such losses are realized. The determination of the allowance for loan losses requires significant judgment reflecting our best estimate of impairment related to specifically identified loans as well as probable loan losses in the remaining loan portfolio. Our evaluation is based upon a continuing review of these portfolios. We have established the loan loss allowance in accordance with guidance provided by the SEC’s Staff Accounting Bulletin 102 (“SAB 102”). Its methodology for assessing the appropriateness of the allowance consists of several key elements which include: specific allowances for identified impaired loans, allowances for pools of homogeneous loans, adjustments for qualitative and environmental factors and allowances for model estimation and complexity risk. Impairment of troubled debt restructurings are measured at the present value of estimated future cash flows using the loan’s effective rate at inception or the fair value of the underlying collateral if the loan is collateral dependent. Troubled debt restructures consist of concessions granted to borrowers facing financial difficulty. For additional detail regarding the provision for loan losses, see Note 5 to the Consolidated Financial Statements. Loans Held-for-Sale Loans held-for-sale are carried at the lower of cost or fair value of such loans in the aggregate or, in some cases, of individual loans. Assets Acquired Through Foreclosure Assets acquired through foreclosure are recorded at the lower of the recorded investment in the loans or their fair value less estimated disposal costs. Costs subsequently incurred to improve the assets are included in the carrying value provided that the resultant carrying value does not exceed fair value less estimated disposal costs. Costs relating to holding or disposing of the assets are charged to expense in the current period. We write-down the value of the assets when declines in fair value below the carrying value are identified. Loan workout and OREO expenses include costs of holding and operating the assets, net gains or losses on sales of the assets and provisions for losses to reduce such assets to fair value less estimated disposal costs. During 2013, we recorded $592,000 in charges (including write-downs and net losses on sales of assets) related to assets acquired through foreclosure (REO). These charges were $4.3 million and $5.9 million for the years ended December 31, 2012 and 2011, respectively. Reverse Mortgages We account for our investment in reverse mortgages in accordance with the instructions provided by the staff of the Securities and Exchange Commission (“SEC”) entitled “Accounting for Pools of Uninsured Residential Reverse Mortgage Contracts,” which requires grouping the individual reverse mortgages into “pools” based on similar characteristics and recognizing income based on the estimated effective yield of the pools. In computing the effective yield, we must project the cash inflows and outflows of the pool including actuarial projections of the life expectancy of the individual contract holder and changes in the collateral value of the residence. At each reporting date, a new economic forecast is made of the cash inflows and outflows of each pool of reverse mortgages. The effective yield of each pool is recomputed and income is adjusted to reflect the revised rate of return. Because of this highly specialized accounting, the recorded value of reverse mortgages can result in significant volatility associated with estimations. As a result, income recognition can vary significantly from reporting period to reporting period. For additional detail regarding reverse mortgages, see Note 6 to the Consolidated Financial Statements. 62 Premises and Equipment is stated at cost Premises and equipment less accumulated depreciation and amortization. Costs of major replacements, improvements and additions are capitalized. Depreciation expense is computed on a straight-line basis over the estimated useful lives of the assets or, for leasehold improvements, over the effective life of the related lease if less than the estimated useful life. In general, computer equipment, furniture and equipment and building renovations are depreciated over three, five and ten years, respectively. Goodwill and Other Intangible Assets In accordance with FASB ASC 805, Business Combinations, and FASB ASC 350, Intangibles — Goodwill and Other, all assets and liabilities acquired in purchase acquisitions, including goodwill, indefinite-lived intangibles and other intangibles are recorded at fair value. We consider our accounting policies related to goodwill and other intangible assets to be critical because the assumptions or judgment used in determining the fair value of assets and liabilities acquired in past acquisitions are subjective and complex. As a result, changes in these assumptions or judgment could have a significant impact on our financial condition or results of operations. For additional information regarding our goodwill and other intangible assets, see Notes 2 & 8 to the Consolidated Financial Statements. Federal Funds Purchased and Securities Sold Under Agreements to Repurchase We enter into sales of securities under agreements to repurchase. Securities sold under agreements to repurchase are treated as financings, with the obligation to repurchase securities sold reflected as a liability in the Consolidated Statement of Condition. The securities underlying the agreements are assets. Generally, federal funds are purchased for periods ranging up to 90 days. Loss Contingency for Standby Letters of Credit We maintain a loss contingency reserve for standby letters of credit and charge losses to this contingency when such losses are realized. The determination of the loss contingency reserve for standby letters of credit requires significant judgment reflecting management’s best estimate of probable losses related to standby letters of credit. Loss Contingency for Unfunded Commitments We maintain a loss contingency reserve for unfunded commitments. The determination of the loss contingency reserve for unfunded commitments requires significant judgment reflecting managements best estimate of probable losses related to unfunded commitments. Income Taxes The provision for income taxes includes federal, state and local income taxes currently payable and those deferred because of temporary differences between the financial statement basis and tax basis of assets and liabilities. We account for income taxes in accordance with Financial Accounting Standard Board (“FASB”) Accounting Standards Codification (“ASC”) 740, Income Taxes. ASC 740 prescribes a recognition threshold and a measurement attribute for the financial statement recognition and measurement of tax positions taken or expected to be taken in a tax return. Benefits from tax positions are recognized in the financial statements only when it is more-likely-than-not that the tax position will be sustained upon examination by the appropriate taxing authority that would have full knowledge of all relevant information. A tax position that meets the more-likely-than-not recognition threshold is measured at the largest amount of benefit that is greater than 50% likely of being realized upon ultimate settlement. Tax positions that previously failed to meet the more-likely-than-not recognition threshold are recognized in the first subsequent financial reporting period in which that threshold is met. Previously recognized tax positions that no longer meet the more-likely-than-not recognition threshold are derecognized in the first subsequent financial reporting period in which that threshold is no longer met. ASC 740 also provides guidance on the accounting for and disclosure of unrecognized tax benefits, interest and penalties. 63 Earnings Per Share The following table shows the computation of basic and diluted earnings per share: Numerator: Net income allocable to common shareholders Denominator: Denominator for basic earnings per share — weighted average shares Effect of dilutive employee stock options, restricted stock and warrants 2013 2012 2011 (In Thousands, Except Per Share Data) $45,249 $28,541 $19,907 8,818 8,712 8,606 125 78 111 Denominator for diluted earnings per share — adjusted weighted average shares and assumed exercise 8,943 8,790 8,717 Earnings per share: Basic: Net income allocable to common shareholders Diluted: Net income allocable to common shareholders $ 5.13 $ 3.28 $ 2.31 $ 5.06 $ 3.25 $ 2.28 Outstanding common stock equivalents having no dilutive effect 441 276 534 RECENT ACCOUNTING PRONOUNCEMENTS In January 2013, the FASB issued an update (“ASU 2013-01, Balance Sheet (Topic 210): Clarifying the Scope of Disclosures about Offsetting Assets and Liabilities”). The ASU amends Update 2011-11 to clarify that the scope applies to derivatives, repurchase and reverse repurchase agreements, and securities borrowing and lending transactions that are either offset to master netting or similar arrangements. Other types of financial assets and liabilities subject to master netting or similar arrangements are not subject to the disclosure requirements in Update 2011-11. The amendments are effective for fiscal years beginning on or after January 1, 2013, and interim periods within those annual periods. The adoption of this amendment did not have a material effect on our Consolidated Financial Statements. in accordance with Section 210-20-45 or Section 815-10-45 or subject In January 2013, the FASB issued an update (“ASU 2013-02, Comprehensive Income (Topic 220): Reporting of Amounts Reclassified Out of Accumulated Other Comprehensive Income”). The ASU requires an entity to provide information about the amounts reclassified out of accumulated other comprehensive income by component. In addition, an entity is required to present, either on the face of the statement where net income is presented or in the notes, significant amounts reclassified out of accumulated other comprehensive income by the respective line items of net income but only if the amount reclassified is required under U.S. GAAP to be reclassified to net income in its entirety in the same reporting period. The amendments are effective prospectively for reporting periods beginning after December 15, 2012. The adoption of this guidance did not have a material impact on our Financial Statements In July 2013, the FASB issued ASU No. 2013-10, “Inclusion of the Fed Funds Effective Swap Rate (or Overnight Index Swap Rate) as a Benchmark Interest Rate for Hedge Accounting Purposes” These amendments allow the Fed Funds Effective Swap Rate (OIS) to be used as a U.S. benchmark interest rate for hedge accounting purposes, in addition to the current benchmark rates of UST (the rate on direct Treasury obligations of the U.S. government) and LIBOR (the London Interbank Offered Rate on swaps). The amendments were effective on a prospective basis for new or redesignated hedging relationships on July 17, 2013. The adoption of this amendment did not have material effect on our Consolidated Financial Statements. In July 2013, the FASB issued ASU No. 2013-11, “Presentation of an Unrecognized Tax Benefit When a Net Operating Loss Carryforward, a Similar Tax Loss, or a Tax Credit Carryforward Exists,” to clarify the balance sheet 64 presentation of an unrecognized tax benefit when a net operating loss carryforward, a similar tax loss, or a tax credit carryforward exists. The ASU requires an unrecognized tax benefit, or a portion of an unrecognized tax benefit, to be presented in the financial statements as a reduction to a deferred tax asset for a net operating loss carryforward, a similar tax loss, or a tax credit carryforward, except as follows. To the extent a net operating loss carryforward, a similar tax loss, or a tax credit carryforward is not available at the reporting date under the tax law of the applicable jurisdiction to settle any additional income taxes that would result from the disallowance of a tax position or the tax law of the applicable jurisdiction does not require the entity to use, and the entity does not intend to use, the deferred tax asset for such purpose, the unrecognized tax benefit should be presented in the financial statements as a liability and should not be combined with deferred tax assets. The ASU is effective for fiscal years, and interim periods within those years, beginning after December 15, 2013. The adoption is not expected to have a material effect on our Consolidated Financial Statements. 2. BUSINESS COMBINATIONS First Wyoming Financial Corporation On November 25, 2013, we announced that we entered into an Agreement and Plan of Reorganization, with First Wyoming Financial Corporation, the parent company of The First National Bank of Wyoming (“First Wyoming”), in a cash and stock transaction valued at approximately $64 million. As of September 30, 2013, First Wyoming operated 6 banking offices in Kent County, Delaware with $307.7 million in total assets and $249.7 million in total deposits. The transaction is expected to be completed in the third quarter of 2014, subject to the satisfaction of customary closing conditions, including regulatory approvals and the approval of the shareholders of First Wyoming Financial Corporation. Array Financial Group, Inc. and Arrow Land Transfer Company Acquisition On July 31, 2013, WSFS Bank completed the purchase of Array Financial Group, Inc. (“Array”), a Delaware Valley mortgage banking company, specializing in a variety of residential mortgage and refinancing solutions, and Arrow Land Transfer Company (“Arrow”), an abstract and title company that is a related entity to Array. This purchase will expand our mortgage banking business while further increasing fee income. All Array and Arrow employees are now WSFS Associates. These companies were acquired through an asset purchase transaction for the purchase price of $8.0 million (including a $1.4 million payment for the working capital of the two companies), $4.0 million of which will be earned through a five-year earn out based on achieved earnings contribution targets. The fair value of this earn out is $2.6 million as of December 31, 2013. Operating results of Array and Arrow are included in the Consolidated Financial Statements since the date of acquisition. The transaction was accounted for as a business combination using the acquisition method of accounting and, accordingly, assets acquired, liabilities assumed and consideration paid were recorded at their estimated fair values as of the acquisition date. The excess of consideration paid over the fair value of net assets acquired was recorded as goodwill, which will not be amortizable for book purposes, however will be deductible for tax purposes. We allocated the total balance of goodwill to our WSFS Bank segment. We also recognized $2.4 million in intangible assets (consisting mainly of customer relationships) which will be amortized over 7 years utilizing the straight-line method. 65 In connection with the acquisition, the following table summarizes the combined fair value of the assets and liabilities acquired: (In Thousands) Consideration Paid: Cash paid at closing Fair value of contingent consideration Value of consideration Assets acquired (at Fair Value): Cash Accounts receivable Fixed assets Loans Held-For-Sale Intangible assets Total assets Liabilities assumed (at Fair Value): Warehouse line of credit Accounts payable Total Liabilities Net assets acquired $ 5,374 2,590 (1) 7,964 1,185 220 148 10,096 2,353 14,002 10,067 60 10,127 3,875 Goodwill resulting from acquisition of Array and Arrow $ 4,089 (1) (1) The fair value of contingent consideration and the goodwill resulting from the acquisition were each reduced by $160 from the amounts reported on Form 10-Q for the quarter ended September 30, 2013 as a result of adjustments to these estimates. The fair values listed above are estimates and are subject to adjustment as management completes its financial analysis of potential derivatives purchased and in existence at the time of the acquisition. However, while they are not expected to be materially different than those shown, any adjustments to the estimates will be reflected retroactively, as of the date of the transaction. 66 3. INVESTMENT SECURITIES The following tables detail the amortized cost and the estimated fair value of our investment securities available-for- sale and trading securities: Available-for-sale securities: December 31, 2013 State and political subdivisions U.S. Government and government sponsored enterprises (“GSE”) Collateralized Mortgage Obligation (“CMO”) (1) Federal National Mortgage Association (“FNMA”) Mortgage-Backed Securities (“MBS”) Federal Home Loan Mortgage Corporation MBS (“FHLMC”) Government National Mortgage Association MBS (“GNMA”) Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Fair Value (In Thousands) $ $105,354 32,082 103,064 382,909 129,460 97,830 257 93 28 20 29 743 $ (5,426) $100,185 32,158 97,557 (17) (5,535) (15,801) (4,994) (2,981) 367,128 124,495 95,592 $850,699 $ 1,170 $(34,754) $817,115 December 31, 2012 State and political subdivisions GSE CMO (1) FNMA MBS FHLMC MBS GNMA MBS $ 3,120 46,726 248,248 396,910 58,596 129,288 $ 89 266 4,353 9,588 1,171 3,221 $ — $ 3,209 46,990 252,300 406,255 59,650 132,455 (2) (301) (243) (117) (54) (1) Agency CMOs classified as available-for-sale totaled $103.1 million and $248.2 million as of December 31, 2013 and 2012, respectively. The scheduled maturities of investment securities available-for-sale at December 31, 2013 and December 31, 2012 were as follows: $882,888 $18,688 $ (717) $900,859 2013 (1) Within one year After one year but within five years After five years but within ten years After ten years 2012 (1) Within one year After one year but within five years After five years but within ten years After ten years Available-for Sale Amortized Cost Fair Value (In Thousands) $ 16,319 19,761 229,033 585,586 $ 16,378 19,986 217,911 562,840 $850,699 $817,115 $ 19,001 28,855 321,103 513,929 $ 19,115 29,034 329,580 523,130 $882,888 $900,859 (1) Actual maturities could differ from contractual maturities. All securities were AAA-rated at the time of purchase and remained at investment grade at December 31, 2013. All securities were evaluated for OTTI at December 31, 2013 and 2012. The result of this evaluation showed no OTTI during 2013. The weighted average duration of MBS was 5.3 years at December 31, 2013. 67 MBS have expected maturities that differ from their contractual maturities. These differences arise because borrowers have the right to call or prepay obligations with or without a prepayment penalty. At December 31, 2013, investment securities with fair market values aggregating $447.7 million were pledged as collateral for retail customer repurchase agreements, municipal deposits, and other obligations. From time to time, investment securities are also pledged as collateral for FHLB borrowings. There were no FHLB pledged investment securities at December 31, 2013 or 2012. During 2013, we sold $274.1 million of investment securities categorized as available-for-sale for net gains of $3.5 million, of which $3.7 million was gain and $230,000 was losses. In 2012, proceeds from the sale of investment securities available-for-sale were $770.0 million and resulted in net gains of $21.3 million. The cost basis of all investment securities sales is based on the specific identification method. As of December 31, 2013, our investment securities portfolio had remaining unamortized premiums of $25.3 million and $63,000 of unaccreted discounts. At December 31, 2013, we owned investment securities totaling $747.7 million in which the amortized cost basis exceeded fair value. Total unrealized losses on those securities were $34.8 million at December 31, 2013. The temporary impairment is the result of changes in market interest rates subsequent to the purchase of the securities. Our investment portfolio is reviewed each quarter for indications of other than temporary impairment. This review includes analyzing the length of time and the extent to which the fair value has been lower than the amortized cost, the financial condition and near-term prospects of the issuer, including any specific events which may influence the operations of the issuer and our intent and ability to hold the investment for a period of time sufficient to allow for full recovery of the unrealized loss. We evaluate our intent and ability to hold securities based upon our investment strategy for the particular type of security and our cash flow needs, liquidity position, capital adequacy and interest rate risk position. In addition, we do not have the intent to sell, nor is it more likely-than-not we will be required to sell these securities before we are able to recover the amortized cost basis. For these investment securities with unrealized losses, the table below shows our gross unrealized losses and fair value by investment category and length of time that individual securities were in a continuous unrealized loss position at December 31, 2013. Less than 12 months 12 months or longer Total Fair Value Unrealized Loss Fair Value Unrealized Loss Fair Value Unrealized Loss (In Thousands) Available-for-sale securities: State and political subdivisions GSE CMO FNMA MBS FHLMC MBS GNMA MBS $ 83,036 3,972 73,109 346,266 116,732 57,076 $ 5,426 13 4,173 14,386 4,548 1,897 $ — $ — $ 83,036 5,973 94,699 364,066 124,039 75,905 2,001 21,590 17,800 7,307 18,829 4 1,362 1,415 446 1,084 $ 5,426 17 5,535 15,801 4,994 2,981 Total temporarily impaired investments $680,191 $30,443 $67,527 $4,311 $747,718 $34,754 68 For these investment securities with unrealized losses, the table below shows our gross unrealized losses and fair value by investment category and length of time that individual securities were in a continuous unrealized loss position at December 31, 2012. Available-for-sale securities: State and political subdivisions GSE CMO FNMA MBS FHLMC MBS GNMA MBS Total temporarily impaired investments Less than 12 months 12 months or longer Total Fair Value Unrealized Loss Fair Value Unrealized Loss Fair Value Unrealized Loss (In Thousands) $ — 2,008 40,358 43,696 13,884 10,029 $109,975 $— 2 268 243 117 54 $684 $ — — 1,364 — — — $1,364 $— — 33 — — — $ 33 $ — 2,008 41,722 43,696 13,884 10,029 $— 2 301 243 117 54 $111,339 $717 4. LOANS The following table details our loan portfolio by category: December 31, (In Thousands) Commercial Owner occupied commercial Commercial Mortgages Construction Residential Consumer Less: Deferred fees, net Allowance for loan losses Net loans 2013 2012 $ 810,882 786,360 725,193 106,074 221,520 302,234 $ 704,491 770,581 631,365 133,375 243,627 289,001 2,952,263 2,772,440 6,043 41,244 4,602 43,922 $2,904,976 $2,723,916 Nonaccruing loans aggregated $31.0 million, $47.8 million and $71.1 million at December 31, 2013, 2012 and 2011, respectively. If interest on all such loans had been recorded in accordance with contractual terms, net interest income would have increased by $1.0 million in 2013, $1.6 million in 2012, and $3.1 million in 2011. The total amounts of loans serviced for others were $229.8 million, $263.4 million and $308.1 million at December 31, 2013, 2012 and 2011, respectively, which consisted of residential first mortgage loans and reverse mortgage loans. We received fees from the servicing of loans of $342,000, $359,000 and $445,000 during 2013, 2012 and 2011, respectively. We record mortgage-servicing rights on our mortgage loan-servicing portfolio. Mortgage servicing rights represent the present value of the future net servicing fees from servicing mortgage loans we acquire or originate. The value of these servicing rights was $419,000 and $240,000 at December 31, 2013 and 2012, respectively. Mortgage loans serviced for others are not included in loans in the accompanying Consolidated Statements of Condition. Changes in the valuation of these servicing rights resulted in net income of $178,000 during 2013 and net income of $24,000 during 2012. Revenues from originating, marketing and servicing mortgage loans as well as valuation adjustments related to capitalized mortgage servicing rights are included in mortgage banking activities, net in the Consolidated Statements of Operations. 69 Accrued interest receivable on loans outstanding was $7.8 million and $7.6 million at December 31, 2013 and 2012, respectively. 5. ALLOWANCE FOR LOAN LOSSES AND CREDIT QUALITY INFORMATION Allowance for Loan Losses We maintain an allowance for loan losses and charge losses to this allowance when such losses are realized. We established our loan loss allowance in accordance with guidance provided in the Securities and Exchange Commission’s Staff Accounting Bulletin 102 (“SAB 102”). The determination of the allowance for loan losses requires significant, complex and difficult judgments reflecting our best estimate of impairment related to specifically identified impaired loans as well as probable loan losses in the remaining loan portfolio. Our loan officers and risk managers meet at least quarterly to discuss and review the conditions and risks associated with individual problem loans. In addition, various regulatory agencies and loan review consultants periodically review our loan ratings and allowance for loan losses. The following are included in the allowance for loan losses: • Specific reserves for impaired loans • Allowances for pools of homogenous loans based on historical loss experience • Adjustments for qualitative and environmental factors • Allowance for model estimation and complexity risk Specific reserves are established for impaired loans where we have identified significant conditions or circumstances related to specific credits that indicate an amount of impairment. Unless loans are well-secured and collection is imminent, all loans that are 90 days past due are deemed impaired. Reserves for impaired loans are charged-off when a probable loss has been confirmed. Estimated losses are based on collateral values, estimates of future cash flows or market valuations. During 2013, net charge-offs totaled $9.9 million, or 0.34%, of average loans annualized, compared to $41.2 million, or 1.49%, of average loans in 2012. We charge loans off when they are deemed to be uncollectable. Allowances for pooled homogeneous loans, that are not deemed impaired, are based on historical net loss experience. Estimated losses for pooled portfolios are determined differently for commercial loan pools and retail loan pools. Commercial loans are pooled into following segments: Business Loans (Commercial and Industrial Loans), Commercial Real Estate — Owner-Occupied, Commercial Real Estate – Investor, and Construction Loans. Each pool is further segmented by internally assessed risk ratings. Loan losses for commercial loans are estimated by determining the probability of default and expected loss severity upon default. Probability of default is calculated based on the historical rate of migration to impaired status during the last 15 quarters. Loss severity is calculated as the actual loan losses (net of recoveries) on impaired loans in the respective pool during the same time frame. Retail loans are pooled into the following segments: residential mortgage loans, home equity secured loans, and all other consumer loans. Pooled reserves for retail loans are calculated based solely on the previous three year average net loss rate. Qualitative and environmental adjustment factors are taken into consideration when determining the above reserve estimates or core reserves. These adjustment factors are based upon our evaluation of various current internal and external conditions including: • Assessment of current underwriting policies, staff, and portfolio mix • Internal trends of delinquency, non-accrual and criticized loans by segment • Assessment of risk rating accuracy, control and regulatory assessments/environment • General economic conditions – locally and nationally • Market trends impacting collateral values • Competitive environment as it could impact loan structure and underwriting The above factors are based on their relative standing compared to the period which historic losses are used in core reserve estimates and current directional trends. Each individual qualitative and environmental factor in our model can add or subtract to core reserves. 70 The final component of the allowance is a reserve for model estimation and complexity risk. The calculation of reserves is generally quantitative; however, qualitative estimates of valuations and risk assessment are necessary. We review the qualitative estimates of valuation factors quarterly and adjust based on current trends. The following tables provide an analysis of the allowance for loan losses and loan balances as of and for the year ended December 31, 2013 and December 31, 2012: Owner Occupied Commercial Commercial Commercial Mortgages Construction Residential Consumer Complexity Risk (1) Total (In Thousands) Twelve months ended December 31, 2013 Allowance for loan losses Beginning balance Charge-offs Recoveries Provision (credit) for loan losses Ending balance Period-end allowance allocated to: Loans individually evaluated for impairment Loans collectively evaluated for impairment Ending balance Period-end loan balances evaluated for: Loans individually evaluated for impairment Loans collectively evaluated for impairment Ending balance $ 13,663 (2,636) 1,003 $ 6,108 (1,225) 128 $ 8,079 (1,915) 685 $ 6,456 (1,749) 989 $ 3,124 $ (1,226) 122 5,631 (4,913) 887 $ 861 — — $ 43,922 (13,664) 3,814 721 2,627 83 (2,370) 1,058 4,889 164 7,172 $ 12,751 $ 7,638 $ 6,932 $ 3,326 $ 3,078 $ 6,494 $1,025 $ 41,244 $ 1,781 $ 12 $ 1,987 $ — $ 989 $ 134 — $ 4,903 10,970 7,626 4,945 3,326 2,089 6,360 1,025 36,341 $ 12,751 $ 7,638 $ 6,932 $ 3,326 $ 3,078 $ 6,494 $1,025 $ 41,244 $ 5,003 $ 5,197 $ 8,661 $ 1,158 $ 17,852 $ 5,411 — $ 43,282 (2) 805,879 781,163 716,532 104,916 203,668 296,823 — 2,908,981 $810,882 $786,360 $725,193 $106,074 $221,520 $302,234 — $2,952,263 (1) Represents the portion of the allowance for loan losses established to account for the inherent complexity and uncertainty of estimates. (2) The difference between this amount and nonaccruing loans at December 31, 2013 and December 31, 2012, represents accruing troubled debt restructured loans of $12.3 million and $10.1 million, respectively. 71 Owner Occupied Commercial Commercial Commercial Mortgages Construction Residential Consumer Complexity Risk Total (In Thousands) Twelve months ended December 31, 2012 Allowance for loan losses Beginning balance Charge-offs Recoveries Provision (credit) for Loan Losses $ 15,067 (12,806) 1,536 9,866 $ 9,235 (5,076) 13 1,936 $ 7,556 (6,517) 405 6,635 $ 4,074 (10,820) 1,761 11,441 $ 6,544 (3,857) 176 261 $ 10,604 (6,726) 700 1,053 Ending balance $ 13,663 $ 6,108 $ 8,079 $ 6,456 $ 3,124 $ 5,631 $— — — 861 $861 $ 53,080 (45,802) 4,591 32,053 $ 43,922 Period-end allowance allocated to: Loans individually evaluated for impairment Loans collectively evaluated for impairment Ending balance Period-end loan balances evaluated for: Loans individually evaluated for impairment Loans collectively evaluated for impairment Ending balance $ 2,100 $ 1 $ 1,887 $ 28 $ 919 $ 16 $— $ 4,951 11,563 6,107 6,192 6,428 2,205 5,615 861 38,971 $ 13,663 $ 6,108 $ 8,079 $ 6,456 $ 3,124 $ 5,631 $861 $ 43,922 $ 4,861 $ 14,001 $ 12,634 $ 1,547 $ 18,483 $ 6,329 $— $ 57,855 699,630 756,580 618,731 131,828 225,144 282,672 $704,491 $770,581 $631,365 $133,375 $243,627 $289,001 — $— 2,714,585 $2,772,440 Commercial (2) Commercial Mortgages Construction Residential Consumer Total (In Thousands) Twelve months ended December 31, 2011 Allowance for credit losses Beginning balance Charge-offs Recoveries Provision (credit) for Loan Losses Ending balance Period-end allowance allocated to: Loans individually evaluated for impairment Loans collectively evaluated for impairment Ending balance Period-end loan balances evaluated for: Loan individually evaluated for impairment Loans collectively evaluated for impairment $ $ $ $ 26,480 (9,419) 897 6,344 $ 10,564 (7,446) 334 4,104 $ 10,019 (11,602) 582 5,075 $ 4,028 (3,165) 211 5,470 $ 9,248 $ (6,201) 554 7,003 60,339 (37,833) 2,578 27,996 24,302 $ 7,556 $ 4,074 $ 6,544 $ 10,604 $ 53,080 2,630 21,672 24,302 $ $ 295 7,261 7,556 $ $ 723 3,351 4,074 $ $ 964 5,580 $ 101 $ 10,503 4,713 48,367 6,544 $ 10,604 $ 53,080 $ 23,193 1,437,619 $ 15,814 610,925 $ 22,124 84,144 $ 16,227 257,878 $ 2,621 $ 79,979 (1) 288,358 2,678,924 Ending balance $1,460,812 $626,739 $106,268 $274,105 $290,979 $2,758,903 (1) The difference between this amount and nonaccruing loans at December 31, 2011, represents accruing troubled debt restructured loans of $8.9 million. (2) Prior to 2012, Owner Occupied Commercial loans were included in Commercial Loans Non-Accrual and Past Due Loans Nonaccruing loans are those on which the accrual of interest has ceased. We discontinue accrual of interest on originated loans after payments become more than 90 days past due, or earlier if we do not expect the full collection of principal or interest in accordance with the terms of the loan agreement is probable. Interest accrued but not collected at the date a loan is placed on nonaccrual status is reversed and charged against interest income. In addition, the accretion of net deferred loan fees is suspended when a loan is placed on nonaccrual status. Subsequent cash receipts are applied either 72 to the outstanding principal balance or recorded as interest income, depending on our assessment of the ultimate collectability of principal and interest. Loans greater than 90 days past due and still accruing are defined as loans contractually past due 90 days or more as to principal or interest payments, but remain in accrual status because they are considered well secured and in the process of collection. The following tables show our nonaccrual and past due loans at the dates indicated: At Dec. 31, 2013 (In Thousands) Commercial Owner occupied commercial Commercial mortgages Construction Residential Consumer Total 30–59 Days Past Due and Still Accruing 60–89 Days Past Due and Still Accruing Greater Than 90 Days Past Due and Still Accruing Total Past Due And Still Accruing Accruing Current Balances Nonaccrual Loans Total Loans $ 1,447 538 83 — 1,952 1,095 $ 5,115 $ — — 1,049 — 1,348 177 $2,574 $ — — — 533 — $ 1,447 538 1,132 — 3,833 1,272 $ 805,132 780,625 715,496 104,916 209,255 297,669 $ 4,303 5,197 8,565 1,158 8,432 3,293 $ 810,882 786,360 725,193 106,074 221,520 302,234 $ 533 $ 8,222 $2,913,093 $30,948 $2,952,263 % of Total Loans 0.17% 0.09% 0.02% 0.28% 98.67% 1.05% 100.00% 30–59 Days Past Due and Still Accruing 60–89 Days Past Due and Still Accruing Greater Than 90 Days Past Due and Still Accruing Total Past Due And Still Accruing Accruing Current Balances Nonaccrual Loans Total Loans $1,214 1,264 — 269 5,383 971 $9,101 $ — — — 70 606 526 $1,202 $ — — — 786 — $ 1,214 $ 698,416 755,316 618,731 131,489 226,863 282,776 1,264 — 339 6,775 1,497 $ 4,861 14,001 12,634 1,547 9,989 4,728 $ 704,491 770,581 631,365 133,375 243,627 289,001 $ 786 $11,089 $2,713,591 $47,760 $2,772,440 0.33% 0.04% 0.03% 0.40% 97.88% 1.72% 100.00% At Dec. 31, 2012 (In Thousands) Commercial Owner occupied commercial Commercial mortgages Construction Residential Consumer Total % of Total Loans Impaired Loans Loans for which it is probable we will not collect all principal and interest due according to contractual terms, which is assessed based on the credit characteristics of the loan and/or payment status, are measured for impairment in accordance with the provisions of FASB ASC 310, Receivables. The amount of impairment is required to be measured using one of two methods: (1) the present value of expected future cash flows discounted at the loan’s effective interest rate; or (2) the fair value of collateral, if the loan is collateral dependent. If the measure of the impaired loan is less than the recorded investment in the loan, a related allowance is allocated for the impairment. 73 The following tables provide an analysis of our impaired loans at December 31, 2013 and December 31, 2012: 2013 (In Thousands) Commercial Owner-Occupied Commercial Commercial mortgages Construction Residential Consumer Total 2012 (In Thousands) Commercial Owner-Occupied Commercial Commercial mortgages Construction Residential Consumer Total Ending Loan Balances $ 5,003 5,197 8,661 1,158 17,852 5,411 Loans with No Related Reserve (1) Loan with Related Reserve $ 2,362 5,184 2,784 1,158 9,750 4,767 $ 2,641 12 5,877 — 8,103 644 Related Reserve $1,781 12 1,987 — 989 134 Contractual Principal Balance $13,013 8,293 16,566 1,563 20,153 6,056 Average Loan Balances $ 5,347 11,542 10,444 968 18,047 5,455 $43,282 $26,005 $17,277 $4,903 $65,644 $51,803 Ending Loan Balances $ 4,861 14,001 12,634 1,547 18,483 6,329 Loans with No Related Reserve (1) $ 1,598 13,827 5,422 1,172 11,053 5,635 Loan with Related Reserve $ 3,263 174 7,212 375 7,430 694 Related Reserve $2,100 1 1,887 28 919 16 Contractual Principal Balance $12,060 18,658 22,192 17,711 20,771 7,265 Average Loan Balances $ 4,993 16,856 10,233 11,239 16,917 4,514 $57,855 $38,707 $19,148 $4,951 $98,657 $64,752 (1) Reflects loan balances at or written down to their recorded investment. Interest income of $922,000, $985,000 and $395,000 was recognized on impaired loans during 2013, 2012 and 2011, respectively. Credit Quality Indicators Below is a description of each of our risk ratings for all commercial loans: Pass. These borrowers presently show no current or potential problems and their loans are considered fully collectible. We further segment Pass ratings into six classifications ranging from Substantially Risk Free (secured by marketable securities within margin and cash secured) to Acceptable Risk. Special Mention. Borrowers have potential weaknesses that deserve management’s close attention. Borrowers in this category may be experiencing adverse operating trends, e.g.: declining revenues or margins, high leverage, tight liquidity, or increasing inventory without increasing sales. These adverse trends can have a potential negative effect on the borrower’s repayment capacity. These assets are not adversely classified and do not expose the Bank to significant risk that would warrant a more severe rating. Borrowers in this category may also be experiencing significant management problems, pending litigation, or other structural credit weaknesses. Substandard. Borrowers have well-defined weaknesses that require extensive oversight by management. Borrowers in this category may exhibit one or more of the following: inadequate debt service coverage, unprofitable operations, insufficient liquidity, high leverage, and weak or inadequate capitalization. Relationships in this category are not adequately protected by the sound financial worth and paying capacity of the obligor or the collateral pledged on the loan, if any. The distinct possibility exists that the Bank will sustain some loss if the deficiencies are not corrected. Doubtful. Borrowers have well-defined weaknesses inherent in the Substandard category with the added characteristic that the possibility of loss is extremely high. Current circumstances in the credit relationship make collection or liquidation in full highly questionable. A doubtful asset has some pending event that may strengthen the asset that defers the loss classification. Such impending events include: perfecting liens on additional collateral, obtaining collateral valuations, an acquisition or liquidation preceding, proposed merger, or refinancing plan. 74 Loss. Borrowers are uncollectible or of such negligible value that continuance as a bankable asset is not supportable. This classification does not mean that the asset has absolutely no recovery or salvage value, but rather that it is not practical to defer writing off this asset even though partial recovery may be recognized sometime in the future. Residential and Consumer Loans The residential and consumer loan portfolios are monitored on an ongoing basis using delinquency information and loan type as credit quality indicators. These credit quality indicators are assessed in the aggregate in these homogeneous portfolios. Loans that are greater than 90 days past due are generally considered nonperforming and placed in nonaccrual status. The following tables provide an analysis of loans by portfolio segment based on the credit quality indicators used to determine the Allowance at December 31: Commercial Credit Exposure (In Thousands) Risk Rating: Special mention Substandard: Accrual Nonaccrual Doubtful/ Nonaccrual Total Special Mention and Substandard Pass Commercial Owner Occupied Commercial Commercial Mortgages Construction 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 Amount Percent Amount Percent Total Commercial $ 12,566 $ 14,611 $ 4,747 $ 27,398 $ 2,092 $ 29,267 $ 226 $ 2,453 $ 19,631 $ 73,729 56,806 2,362 2,641 63,074 1,598 3,263 45,181 5,185 12 44,899 13,827 174 8,146 2,784 5,877 6,222 5,422 7,212 3,599 1,158 — 5,755 1,172 375 113,732 11,489 8,530 119,950 22,019 11,024 153,382 18,899 74,375 736,507 621,945 731,235 684,283 706,294 583,242 101,091 123,620 2,275,127 48,123 82,546 55,125 86,298 4,983 9,755 6% 226,722 94 2,013,090 10% 90 Total $810,882 $704,491 $786,360 $770,581 $725,193 $631,365 $106,074 $133,375 $2,428,509 100% $2,239,812 100% Consumer Credit Exposure (In Thousands) Nonperforming (1) Performing Total Total Residential and Consumer Residential Consumer 2013 2012 2013 2012 2013 2012 Amount Percent Amount Percent $ 17,852 203,668 $ 18,483 225,144 $ 5,411 296,823 $ 6,329 282,672 $ 23,263 500,491 4% $ 24,812 96% 507,816 5% 95% $221,520 $243,627 $302,234 $289,001 $523,754 100% $532,628 100% (1) Includes $11.5 million as of December 31, 2013 and $10.1 million as of December 31, 2012 of troubled debt restructured mortgages and home equity installment loans that are performing in accordance with the loans modified terms and are accruing interest. Troubled Debt Restructurings (TDR) The balance of TDRs at December 31, 2013 and December 31, 2012 was $27.6 million and $22.0 million, respectively. The balances at December 31, 2013 include approximately $15.3 million of TDRs in nonaccrual status and $12.3 million of TDRs in accrual status compared to $11.9 million of TDRs in nonaccrual status and $10.1 million of TDRs in accrual status at December 31, 2012. Approximately $4.1 million and $936,000 in related reserves have been established for these loans at December 31, 2013 and December 31, 2012, respectively. A modification is classified as a troubled debt restructuring (“TDR”) if both of the following exist: (1) the borrower is experiencing financial difficulty and (2) the Bank has granted a concession to the borrower. Many aspects of the borrower’s financial situation are assessed when determining whether they are experiencing financial difficulty. Concessions may include the reduction of an interest rate at a rate lower than current market rate for a new loan with similar risk, extension of the maturity date, reduction of accrued interest, or principal forgiveness. The assessments of 75 whether a borrower is experiencing (or is likely to experience) financial difficulty and whether a concession has been granted is subjective in nature and management’s judgment is required when determining whether a modification is a TDR. During 2013, the terms of 32 loans were modified in TDRs, of which 9 were related to commercial loans that were already placed on nonaccrual. Nonaccruing restructured loans remain in nonaccrual status until there has been a period of sustained repayment performance, typically six months The remaining loans represented residential and consumer loans. Our concessions on restructured loans consisted mainly of forbearance agreements, reduction in interest rates or extensions of maturities. Principal balances are generally not forgiven when a loan is modified as a TDR. The following table presents loans identified as TDRs during the twelve months ended December 31, 2013 and December 31, 2012: (In Thousands) Commercial Commercial mortgages Construction Residential Consumer Twelve Months Ended December 31, 2013 Twelve Months Ended December 31, 2012 $ 9,241 7,056 — 1,076 1,323 $18,696 $10,235 — 378 5,217 2,386 $18,216 The TDRs described above increased the allowance for loan losses by $82,000 through allocation of a related reserve, and resulted in charge offs of $381,000 during the twelve months ending December 31, 2013, most of which had been previously identified and reserved for in prior periods. There was one residential TDRs in the amount of $130,000 which defaulted (defined as past due 90 days) during the twelve months ended December 31, 2013 that was restructured within the last twelve months prior to December 31, 2012. There were no commercial or consumer TDRs that defaulted within the same time period. 6. REVERSE MORTGAGE RELATED ASSETS Reverse mortgage related assets include reverse mortgage loans, SASCO 2002-RM1’s Class “O” certificates and the BBB-rated tranche of this reverse mortgage security. Reverse mortgage loans are contracts in which a homeowner borrows against the equity in their home and receives cash in one lump sum payment, a line of credit, fixed monthly payments for either a specific term or for as long as the homeowner lives in the home, or a combination of these options. Since reverse mortgages are nonrecourse obligations, the loan repayments are generally limited to the sale proceeds of the borrower’s residence and the mortgage balance consists of cash advanced, interest compounded over the life of the loan and some may include a premium which represents a portion of the shared appreciation in the home’s value, if any, or a percentage of the value of the residence. In July 2011, we purchased 100% of SASCO 2002-RM1’s Class “O” certificates, representing equity ownership of this reverse mortgage securitization trust, for $2.5 million. This securitization was created in 2002 through the purchase of reverse mortgage loans owned by us, as well as an additional lender. As part of this securitization we retained the BBB rated tranche of this securitization and held this instrument as a trading asset since that time. However, there has never been an active market develop for this asset. During the third quarter of 2013, we obtained the right to execute a clean-up call on the underlying collateral. This event triggered us to consolidate the assets and liabilities of the securitization trust, SASCO 2002 RM-1, on our Consolidated Statement of Condition in accordance with ASC 810, Consolidation. As a result, we consolidated $40.5 76 million of reverse mortgage loans, $5.8 million of cash, $885,000 of MBS and $26.3 million of bonds all at fair value as of September 30, 2013. Related to this accounting, we recorded $3.8 million (pre-tax) in income related to our ownership of the equity tranche of the reverse mortgage securitization. The benefit of this holding in previous years was recorded partially as an adjustment to equity (AOCI), but was taken through earnings during the third quarter as we consolidated the assets and liabilities of the securitization trust on our Consolidated Statement of Condition in accordance with GAAP. On January 27, 2014, WSFS completed the legal call of the reverse mortgage trust bonds and the redemption of the trust’s preferred shareholders. For additional information regarding this call, see Note 23 to the Consolidated Financial Statements. Our existing investment in reverse mortgages has been combined with the consolidated reverse mortgage loans for a total of $37.3 million at December 31, 2013. The average age of the borrowers is 92 years old and there is currently significant overcollateralization in the portfolio, as the realizable collateral value (the lower of collectable principal and interest or appraised value of the home) of $63 million and the liquid assets of $6 million well exceed the $22.0 million in outstanding bonds at December 31, 2013. As of December 31, 2012, our reverse mortgage related assets included ($457,000)carrying value of reverse mortgages, $12.6 million fair value of reverse mortgage trading assets and $7.1 million fair value of SASCO 2002-RM1 Class “O” certificates. For additional information on the valuation of the Class “O” and trading assets see Note 17 of the Consolidated Financial Statements. The carrying value of the reverse mortgages is calculated by a model that uses the income approach as described in ASC 820-10-35-32. The model is a present value cash flow model, consistent with ASC 820-10-55-5 which describes the components of a present value measurement. The model incorporates the projected cash flows of the loans (includes payouts and collections) and then discounts these cash flows using the effective yield required on the life of the portfolio to reduce the net investment to zero at the time the final reverse mortgage contract is liquidated. The inputs to the model reflect our expectations of what other market participants would use in pricing this asset in a current transaction and therefore is consistent with ASC 820 that requires an exit price methodology for determining fair value. To determine the carrying value of these reverse mortgages as of December 31, 2013 we used a proprietary model and actual cash flow information to estimate future cash flows. There are three main drivers of cash flows; 1) move-out rates. 2) house price appreciation (HPA) forecasts and 3) internal rate of return. 1) Move-out rates — The projections incorporate actuarial estimates of contract termination using mortality tables published by the Office of the Actuary of the United States Bureau of Census, adjusted for expected prepayments and relocations. 2) House Price Appreciation — Consistent with other reverse mortgage analyses from various market sources, we forecast a 2.5% increase in housing prices in the next year and a 1.75% increase in the following year and thereafter. We believe this forecast continues to be appropriate given the nature of reverse mortgage collateral and historical under-performance to the broad housing market. 3) Internal Rate of Return — As of December 31, 2013 the internal rate of return (IRR) of 14.22% was the effective yield required on the life of the portfolio to reduce the net investment to zero at the time the final reverse mortgage contract is liquidated. 77 As of December 31, 2013, the Company’s actuarially estimated cash payments to reverse mortgagors were as follows: Year Ending 2014 2015 2016 2017 2018 Years 2019 – 2023 Years 2024 – 2028 Years 2029 – 2033 Thereafter Total $1,004,565 820,257 663,038 530,411 419,873 1,038,376 242,803 42,848 5,181 $4,767,352 This table does not take into consideration cash receipts from maturity events of these reverse mortgages. The amount of the contract value that would be forfeited if the Company were not to make cash payments to reverse mortgagors in the future is $8.4 million. The future cash flows depend on the HPA assumptions. If the future changes in collateral value were assumed to be zero, income would decrease by $155,000 for the year ended December 31, 2013 with an IRR of 12.50%. If the future changes in collateral value were assumed to be reduced by 1%, income would decrease by $77,000 with an IRR of 13.35%. The net present value of the projected cash flow depends on the IRR used. If the IRR increased by 1%, the net present value would increase by $103,000. If the IRR decreased by 1%, the net present value would decrease by $101,000. 7. PREMISES AND EQUIPMENT Land, office buildings, leasehold improvements and furniture and equipment, at cost, are summarized by major classifications: December 31, (In Thousands) Land Buildings Leasehold improvements Furniture and equipment Less: Accumulated depreciation 2013 2012 $ 1,362 4,030 35,506 38,135 $ 1,362 4,020 35,011 35,912 79,033 76,305 43,855 38,048 $35,178 $38,257 Depreciation expense is computed on a straight-line basis over the estimated useful life of the asset. Leasehold improvements are amortized over the term of the lease or the estimated useful life, whichever, is shorter. In general, computer equipment, furniture and equipment and building renovations are expensed over three, five and ten years, respectively. We occupy certain premises including some with renewal options and operate certain equipment under noncancelable leases with terms ranging primarily from 1 to 25 years. These leases are accounted for as operating leases. 78 Accordingly, lease costs are expensed as incurred in accordance with FASB ASC 840-20 Operating Leases. Rent expense was $9.1 million in 2013, $9.0 million in 2012 and $7.9 million in 2011. Future minimum cash payments under these leases at December 31, 2013 are as follows: (In Thousands) 2014 2015 2016 2017 2018 Thereafter Total future minimum lease payments $ 7,924 7,712 7,483 7,430 7,590 144,635 $182,774 8. GOODWILL AND INTANGIBLE ASSETS In accordance with FASB ASC 805, Business Combinations, and FASB ASC 350, Intangibles — Goodwill and Other, all assets and liabilities acquired in purchase acquisitions, including goodwill, indefinite-lived intangibles and other intangibles are recorded at fair value. We consider our accounting policies related to goodwill and other intangible assets to be critical because the assumptions or judgment used in determining the fair value of assets and liabilities acquired in past acquisitions are subjective and complex. As a result, changes in these assumptions or judgment could have a significant impact on our financial condition or results of operations. The fair value of acquired assets and liabilities, including the resulting goodwill, was based either on quoted market prices or provided by other third-party sources, when available. When third-party information was not available we made good-faith estimates primarily through the use of internal cash flow modeling techniques. The assumptions used in the cash flow modeling are subjective and susceptible to significant changes. Goodwill and other intangible assets with indefinite useful lives are tested for impairment at least annually and charged to results of operations in periods in which the recorded value is more than the estimated fair value. Intangible assets that have finite useful lives will continue to be amortized over their useful lives and are periodically evaluated for impairment. Goodwill totaled $32.2 million at December 31, 2013 and $28.1 million at December 31, 2012. The majority of this goodwill, or $27.1 million, is in the WSFS Bank reporting unit and is the result of a branch acquisition in 2008, the acquisition of Christiana Bank and Trust (“CB&T”) during 2010 and the purchase of Array and Arrow during 2013. The remaining $5.1 million is in the Trust and Wealth Management reporting unit and is mainly the result of the acquisition of CB&T. During 2011, ASU 2011-08, Intangibles — Goodwill and Other (Topic 350), was issued. Under the Update, an entity is not required to calculate the fair value of a reporting unit unless the entity determines that it is more likely than not that its fair value is less than its carrying amount. Therefore, before the first step of the existing guidance, the entity has the option to first assess qualitative factors to determine whether the existence of events or circumstances leads to a determination that the fair value of goodwill is less than carrying value. The qualitative assessment includes adverse events or circumstances identified that could negatively affect the reporting units’ fair value as well as positive and mitigating events. If, after assessing the totality of events or circumstances, an entity determines it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, then performing the two-step process is unnecessary. The entity has the option to bypass the qualitative assessment step for any reporting unit in any period and proceed directly to the first step of the existing two-step process. The entity can resume performing the qualitative assessment in any subsequent period. When required, the goodwill impairment test involves a two-step process. The first test is done by comparing the reporting unit’s aggregate fair value to its carrying value. Absent other indicators of impairment, if the aggregate fair value exceeds the carrying value, goodwill is not considered impaired and no additional analysis is necessary. If the carrying value of the reporting unit were to exceed the aggregate fair value, a second test would be performed to measure 79 the amount of impairment loss, if any. To measure any impairment loss, the implied fair value would be determined in the same manner as if the reporting unit were being acquired in a business combination. If the implied fair value of goodwill is less than the recorded goodwill, an impairment charge would be recorded for the difference. Fair value may be determined using market prices, comparison to similar assets, market multiples, discounted cash flow analyses and other variables. Estimated cash flows extend five years into the future and, by their nature, are difficult to estimate over such an extended period of time. Factors that may significantly affect estimates include, but are not limited to, balance sheet growth assumptions, credit losses in our investment and loan portfolios, competitive pressures in our market area, changes in customer base and customer product preferences, changes in revenue growth trends, cost structure, changes in discount rates, conditions in the banking sector, and general economic variables. As of December 31, 2013, we assessed qualitative factors including macroeconomic conditions, industry and market conditions, cost factors, and overall financial performance in 2013 and determined that it was not more likely than not that the fair value of any of our reporting units was less than their respective carrying amounts. Therefore we did not perform the two-step impairment test for any of our reporting units in 2013. No impairment losses related to our goodwill were recorded in 2013, however there can be no assurance that impairments of our goodwill will not occur in future periods. For our goodwill impairment analysis, we allocate all of the goodwill to the individual operating segments. We identify reporting units that are one level below an operating segment (referred to as a component), and distinguish these reporting units based on how the segments and components are managed, taking into consideration the economic characteristics, nature of the products and customers of the components. At the time we acquire a business, we allocate to applicable reporting units based on their relative fair value, and if we have a significant business goodwill reorganization, we may reallocate the goodwill. For additional information on management reporting, see Note 19 to the Consolidated Financial Statements and Note 2 for additional information on the Goodwill that was recorded during 2013. The following table shows the allocation of goodwill to our reportable operating segments for purposes of goodwill impairment testing. (In Thousands) December 31, 2011 Changes in goodwill December 31, 2012 Goodwill from business combinations December 31, 2013 December 31, 2013 Core deposits Other Total other intangible assets December 31, 2012 Core deposits Other Total other intangible assets WSFS Bank Cash Connect Trust & Wealth Management Consolidated Company $23,012 — 23,012 4,089 $— — — — $27,101 $— $5,134 — 5,134 — $5,134 $28,146 — 28,146 4,089 $32,235 Gross Intangible Assets $ 4,370 6,625 $10,995 $ 4,370 4,464 $ 8,834 Accumulated Amortization (In Thousands) Net Intangible Assets $(2,605) (1,647) $(4,252) $(2,020) (1,640) $(3,660) $1,765 4,978 $6,743 $2,350 2,824 $5,174 Core deposits are amortized over their expected lives using the present value of the benefit of the core deposits and straight-line methods of amortization. We recognized amortization expense on other intangible assets of $1.0 million, $989,000, and $1.2 million for the years ended December 31, 2013, 2012, and 2011. 80 The following presents the estimated amortization expense of intangibles: (In Thousands) 2014 2015 2016 2017 2018 Thereafter Total Amortization of Intangibles $1,167 1,135 878 731 711 2,121 $6,743 At December 31, 2013, goodwill and other intangible assets were not considered impaired. Changing economic conditions that may adversely affect our performance and stock price could result in impairment, which could adversely affect earnings in the future. 9. DEPOSITS The following is a summary of deposits by category, including a summary of the remaining time to maturity for time deposits: December 31, (In Thousands) Money market and demand: Noninterest-bearing demand Interest-bearing demand Money market Total money market and demand Savings Customer certificates of deposit by maturity: Less than one year One year to two years Two years to three years Three years to four years Over four years Total customer time certificates Jumbo certificates of deposit, by maturity: Less than one year One year to two years Two years to three years Three years to four years Over four years Total jumbo certificates of deposit Total customer deposits Brokered deposits less than one year Total deposits 81 2013 2012 $ 650,256 638,403 887,715 $ 631,026 538,195 933,901 2,176,374 2,103,122 383,731 389,977 134,356 89,750 7,951 1,446 3,462 236,965 162,617 51,996 3,092 535 2,905 221,145 202,604 45,955 60,879 5,894 1,654 316,986 234,716 20,581 36,561 2,031 348 294,237 3,018,215 3,104,322 168,727 170,641 $3,186,942 $3,274,963 Interest expense by category follows: Year Ended December 31, (In Thousands) Interest-bearing demand Money market Savings Time deposits Total customer interest expense Brokered deposits Total interest expense on deposits 2013 2012 2011 $ 529 1,123 217 4,712 $ 246 1,759 431 9,531 6,581 11,967 $ 405 2,897 1,465 13,548 18,315 599 1,134 816 $7,180 $13,101 $19,131 10. BORROWED FUNDS The following is a summary of borrowed funds by type: At or for the twelve months ended: December 31, 2013 FHLB advances Federal funds purchased and securities sold under agreements to repurchase Trust preferred borrowings Senior Debt Reverse mortgage trust bonds payable Other borrowed funds December 31, 2012 FHLB advances Federal funds purchased and securities sold under agreements to repurchase Trust preferred borrowings Senior Debt Other borrowed funds Federal Home Loan Bank Advances Weighted Average Interest Rate Maximum Outstanding at Month End During the Period Average Amount Outstanding During the Year Balance at End of Period Weighted Average Interest Rate During the Year $638,091 0.30% $685,591 $573,989 0.32% (Dollars in Thousands) 97,000 67,011 55,000 21,990 24,739 0.98 2.01 6.25 0.34 0.09 126,000 67,011 55,000 26,340 41,976 108,105 67,011 55,000 6,757 35,026 0.91 1.98 6.86 0.88 0.32 $376,310 0.57% $588,052 $466,243 1.32% 110,000 67,011 55,000 28,945 0.90 2.08 6.25 0.09 125,000 67,011 55,000 64,599 101,106 67,011 19,085 33,924 0.99 2.17 6.68 0.41 Advances from the FHLB of Pittsburgh with rates ranging from 0.16% to 1.52% at December 31, 2013 are due as follows: 2014 2015 Weighted Average Rate Amount (Dollars in Thousands) $615,925 22,166 0.29% 0.58 $638,091 0.30 Pursuant to collateral agreements with the FHLB, advances are secured by qualifying first mortgage loans, qualifying fixed-income securities, FHLB stock and an interest-bearing demand deposit account with the FHLB. 82 As a member of the FHLB of Pittsburgh, we are required to purchase and hold shares of capital stock in the FHLB of Pittsburgh in an amount at least equal to 0.35% of our member asset value plus 4.60% of advances outstanding. We were in compliance with this requirement with a stock investment in FHLB of Pittsburgh of $35.9 million at December 31, 2013 and $31.2 million as of December 31, 2012. This stock is carried on the accompanying Consolidated Statement of Condition at cost, which approximates liquidation value. The increase in FHLB stock was due to an increase in FHLB Advances outstanding. We received no dividends from the FHLB of Pittsburgh during 2011. However, in February of 2012, the FHLB of Pittsburgh declared and began to pay a dividend on capital stock. We received dividends of $391,000 and $60,000 for the years ended December 31, 2013 and 2012, respectively. For additional information regarding FHLB Stock, see Note 17 to the Consolidated Financial Statements. Federal Funds Purchased and Securities Sold Under Agreements to Repurchase During 2013 and 2012, we purchased federal funds as a short-term funding source. At December 31, 2013, we had purchased $72.0 million in federal funds at an average rate of 0.28%. At December 31, 2012, we had purchased $85.0 million in federal funds at a rate of 0.27%. During 2013, we continued to have securities sold under agreements to repurchase as a funding source. At December 31, 2013, securities sold under agreements to repurchase had a fixed rate of 2.98%. These repurchases mature on January 1, 2015. The underlying securities are mortgage-backed securities with a fair value of $33.6 million at December 31, 2013. Securities sold under agreements to repurchase with the corresponding carrying and market values of the underlying securities are due as follows: (Dollars in Thousands) 2013 Over 90 days 2012 Over 90 days Trust Preferred Borrowings Borrowing Amount Rate Carrying Value Collateral Fair Value Accrued Interest $25,000 2.98% $34,952 $33,596 $ 83 $25,000 2.98% $41,061 $41,714 $104 In 2005, we issued $67.0 million of aggregate principal amount of Pooled Floating Rate Securities at a variable interest rate of 177 basis points over the three-month LIBOR rate. Senior Debt In 2012, we issued and sold $55.0 million in aggregate principal amount of 6.25% Senior Notes due 2019 (the “Senior Debt”). The Senior Debt is unsecured and ranks equally with all of our other present and future unsecured unsubordinated obligations. The senior debt is effectively subordinated to our secured indebtedness and structurally subordinated to the indebtedness of our subsidiaries. At our option, the Senior Debt is callable, in whole or in part, after five years. The Senior Debt matures on September 1, 2019. Reverse Mortgage Trust Bonds Payable In conjunction with consolidating reverse mortgage loans through consolidation of a reverse mortgage securitization, we also have recognized the securitization bonds on our Consolidated Statement of Condition. The bonds have a carrying value of $22.0 million and carry an interest rate of 0.88%. We completed the legal call of the bonds on January 27, 2014. See Note 6 to the Consolidated Financial Statements. 83 Other Borrowed Funds Included in other borrowed funds are collateralized borrowings of $24.7 million and $28.9 million at December 31, 2013 and 2012, respectively, consisting of outstanding retail repurchase agreements, contractual arrangements under which portions of certain securities are sold overnight to retail customers under agreements to repurchase. Such borrowings were collateralized by mortgage-backed securities. The average rates on these borrowings were 0.09% at both December 31, 2013 and 2012. 11. STOCK AND COMMON STOCK WARRANTS In 2010, we completed an underwritten public offering of 1,370,000 shares of common stock and raised $47.1 million net of $2.9 million of costs. In 2009 we completed a private placement of stock to Peninsula Investment Partners, L.P. (Peninsula), pursuant to which we issued and sold 862,069 shares of common stock for a total purchase price of $25.0 million, and a 10-year warrant to purchase 129,310 shares of common stock at an exercise price of $29.00 per share. The warrant is immediately exercisable. Total proceeds of $25.0 million were allocated, based on the relative fair value of common stock and common stock warrants, to common stock for $23.5 million and common stock warrants for $1.5 million. In 2009, we entered into a purchase agreement with the U.S. Treasury (“Treasury”) pursuant to which we issued and sold 52,625 shares of our fixed-rate cumulative perpetual preferred stock for a total purchase price of $52.6 million, and a 10-year warrant to purchase 175,105 shares of common stock at an exercise price of $45.08 per share. During 2013 we declared and paid $1.8 million of cash dividends on the preferred stock. In 2012 and 2011 we declared and paid $2.6 million of cash dividends. On September 12, 2012 we entered into a letter agreement with the Treasury pursuant to which the Company repurchased the warrant for $1.8 million. During 2013, we received regulatory non-objection to repurchase/redeem our cumulative perpetual preferred stock using available cash on hand. Late in the second quarter of 2013, we repurchased $20.0 million of the $52.6 million outstanding in open market transactions (at or very near par value), and redeemed the remaining preferred stock at the stated liquidation (par) value of $1,000 per share in the 3rd quarter. 12. STOCKHOLDERS’ EQUITY Under guidelines issued by banking regulators, savings institutions such as the Bank must maintain “tangible” capital equal to 1.5% of adjusted total assets, “core” capital equal to 4.0% of adjusted total assets, “Tier 1” capital equal to 4.0% of risk weighted assets and “total” or “risk-based” capital (a combination of core and “supplementary” capital) equal to 8.0% of risk weighted assets. Failure to meet minimum capital requirements can initiate certain mandatory actions and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material effect on our bank’s financial statements. At December 31, 2013 and 2012, the Bank was in compliance with regulatory capital requirements and was deemed a “well-capitalized” institution. The following table presents the capital position of the Bank as of December 31, 2013 and 2012: (In Thousands) As of December 31, 2013 Total Capital (to risk-weighted assets) Core Capital (to adjusted tangible assets) Tangible Capital (to tangible assets) Tier 1 Capital (to risk-weighted assets) As of December 31, 2012 Total Capital (to risk-weighted assets) Core Capital (to adjusted tangible assets) Tangible Capital (to tangible assets) Tier 1 Capital (to risk-weighted assets) Consolidated Bank Capital For Capital Adequacy Purposes To Be Well-Capitalized Under Prompt Corrective Action Provisions Amount Percent Amount Percent Amount Percent 14.36% $281,450 178,996 10.35 67,124 10.35 140,725 13.16 8.00% $351,812 223,745 4.00 N/A 1.50 211,087 4.00 14.29% $261,440 173,273 9.83 64,977 9.83 130,720 13.04 8.00% $326,800 216,592 4.00 N/A 1.50 196,080 4.00 10.00% 5.00 N/A 6.00 10.00% 5.00 N/A 6.00 $505,354 463,130 463,130 463,130 $466,924 426,019 426,019 426,019 84 The Holding Company As of December 31, 2013, our capital structure includes one class of stock, $0.01 par common stock outstanding with each share having equal voting rights. During 2013, our preferred stock was fully redeemed at par. In 2005, WSFS Capital Trust III, our unconsolidated subsidiary, issued Pooled Floating Rate Securities at a variable interest rate of 177 basis points over the three-month LIBOR rate with a scheduled maturity of June 1, 2035. The par value of these securities is $2.0 million and the aggregate principal is $67.0 million. The proceeds from the issue were invested in Junior Subordinated Debentures we issued. These securities are treated as borrowings with interest included in interest expense on the Consolidated Statement of Operations. At December 31, 2013, the coupon rate of the WSFS Capital Trust III securities was 2.01%. The effective rate will vary due to fluctuations in interest rates. When infused into the Bank, the Trust Preferred Securities issued in 2005 qualify as Tier 1 capital. We are prohibited from paying any dividend or making any other capital distribution if, after making the distribution, we would be undercapitalized within the meaning of the Prompt Corrective Action regulations. At December 31, 2013, $19.3 million in cash remains at the holding company to support the parent company’s needs. Pursuant to federal laws and regulations, our ability to engage in transactions with affiliated corporations is limited, and we generally may not lend funds to nor guarantee our indebtedness. 13. ASSOCIATE (EMPLOYEE) BENEFIT PLANS Associate 401(k) Savings Plan Certain subsidiaries of ours maintain a qualified plan in which Associates may participate. Participants in the plan may elect to direct a portion of their wages into investment accounts that include professionally managed mutual and money market funds and our common stock. Generally, the principal and related earnings are tax deferred until withdrawn. We match a portion of the Associates’ contributions. As a result, our total cash contributions to the plan on behalf of our Associates resulted in an expense of $2.6 million, $2.4 million, and $1.9 million for 2013, 2012, and 2011, respectively. All contributions are invested in accordance with the Associates’ selection of investments. If Associates do not designate how discretionary contributions are to be invested, 100% will be invested in a balanced fund. Associates may generally make transfers to various other investment vehicles within the plan. The plan’s yearly activity includes net sales for the WSFS fund of 19,000 for 2013 and net purchases of 2,000, and 24,000 shares of our common stock during 2012 and 2011, respectively. Postretirement Benefits We share certain costs of providing health and life insurance benefits to retired Associates (and their eligible dependents). Substantially all Associates may become eligible for these benefits if they reach normal retirement age while working for us. We account for our obligations under the provisions of FASB ASC 715, Compensation — Retirement Benefits (“ASC 715”). ASC 715 requires that the costs of these benefits be recognized over an Associate’s active working career. Amortization of unrecognized net gains or losses resulting from experience different from that assumed and from changes in assumptions is included as a component of net periodic benefit cost over the remaining service period of active employees to the extent that such gains and losses exceed 10% of the accumulated postretirement benefit obligation, as of the beginning of the year. ASC 715 requires that we recognize the funded status of our defined benefit postretirement plan in our statement of to accumulated other comprehensive income, net of tax. The financial position, with a corresponding adjustment adjustment to accumulated other comprehensive income at adoption represented the net unrecognized actuarial losses and unrecognized transition obligation remaining from the initial adoption of ASC 715, all of which were previously netted 85 against the plan’s funded status in our statement of financial position pursuant to the provisions of ASC 715. These amounts will be subsequently recognized as net periodic pension costs pursuant to our historical accounting policy for amortizing such amounts. Further, actuarial gains and losses that arise in subsequent periods, and are not recognized as net periodic pension cost in the same periods, will be recognized as a component of other comprehensive income. Those amounts will be subsequently recognized as a component of net periodic pension cost on the same basis as the amounts recognized in accumulated other comprehensive income at adoption of ASC 715. In accordance with ASC 715, during 2014 we expect to recognize $56,000 in expense relating to the amortization of the net actuarial loss, and none relating to the net transition obligation. The following disclosures relating to postretirement benefits were measured at December 31: (Dollars in Thousands) Change in benefit obligation: Benefit obligation at beginning of year Service cost Interest cost Actuarial (gain) loss Benefits paid Benefit obligation at end of year Change in plan assets: Fair value of plan assets at beginning of year Employer contributions Benefits paid Fair value of plan assets at end of year Funded status: Funded status Recognized net loss Net amount recognized Components of net periodic benefit cost: Service cost Interest cost Amortization of transition obligation Net loss recognition Net periodic benefit cost Assumptions used to determine net periodic benefit cost: Discount rate Health care cost trend rate Sensitivity analysis of health care cost trends: Effect of +1% on service cost plus interest cost Effect of –1% on service cost plus interest cost Effect of +1% on APBO Effect of –1% on APBO Assumptions used to value the Accumulated Postretirement Benefit Obligation (APBO): Discount rate Health care cost trend rate Ultimate trend rate Year of ultimate trend rate 86 2013 2012 2011 $ 4,478 343 176 (288) (149) $ 3,923 288 174 271 (178) $ 3,088 207 166 623 (161) $ 4,560 $ 4,478 $ 3,923 $ — 149 (149) $ — 178 (178) $ — 161 (161) $ — $ — $ — $(4,560) 1,221 $(4,478) 1,587 $(3,923) 1,444 $(3,339) $(2,891) $(2,479) $ $ 343 177 — 78 598 $ $ 288 174 61 67 590 4.00% 4.50% 5.00% 5.00% $ — — — — $ (34) 12 (146) 142 $ $ $ 207 166 61 32 466 5.50% 5.00% (17) 13 (129) 100 5.00% 4.00% 5.00% 5.00% 5.00% 5.00% 2013 2012 4.50% 5.00% 5.00% 2011 Estimated future benefit payments: The following table shows the expected future payments for the next ten years: (In Thousands) During 2014 During 2015 During 2016 During 2017 During 2018 During 2019 through 2023 $ 125 128 132 146 155 1,078 $1,764 We assume the average annual rate of increase for medical benefits will stabilize at an average increase of 5% per annum. The costs incurred for retirees’ health care are limited since certain current and all future retirees are restricted to an annual medical premium cap indexed (since 1995) by the lesser of 4% or the actual increase in medical premiums paid by us. For 2013, this annual premium cap amounted to $2,920 per retiree. We estimate that we will contribute approximately $3,037 per retiree to the plan during fiscal 2014. We have five additional plans which are no longer being provided to Associates. They are a Supplemental Pension Plan with a corresponding liability of $381,000, an Early Retirement Window Plan with a corresponding liability of $149,000, a Director’s Plan with a corresponding liability of $44,000, a Supplemental Executive Retirement Plan with a corresponding liability of $932,000, and a Post-Retirement Medical Plan with a corresponding liability of $164,000. 14. TAXES ON INCOME We and our subsidiaries file a consolidated federal income tax return and separate state income tax returns. Our income tax provision consists of the following: Year Ended December 31, (In Thousands) Current income taxes: Federal taxes State and local taxes Deferred income taxes: Federal taxes State and local taxes Total 2013 2012 2011 $21,242 2,759 $11,136 2,256 $ 6,648 1,849 875 (120) 3,591 — 2,978 — $24,756 $16,983 $11,475 Current federal income taxes include taxes on income that cannot be offset by net operating loss carryforwards. 87 Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. The following is a summary of the significant components of our deferred tax assets and liabilities as of December 31, 2013 and 2012: (In Thousands) Deferred tax assets: Unrealized losses on available-for-sale securities Allowance for loan losses Reserves and other Deferred gains Net operating losses Reverse mortgages Total deferred tax assets before valuation allowance Less: valuation allowance Total Deferred tax assets Deferred tax liabilities: Unrealized gains on available-for-sale securities Accelerated depreciation Other Prepaid expenses Deferred loan costs Intangibles Total deferred tax liabilities before valuation allowance Net deferred tax asset 2013 2012 12,762 14,436 8,854 453 1,196 3,686 41,387 (4,882) 36,505 — 15,373 7,511 480 — — 23,364 — 23,364 $ — (1,506) (2,132) (1,112) (1,843) (1,765) (8,358) $ (8,053) (2,115) (397) (1,590) (1,866) (1,256) (15,277) $28,147 $ 8,087 Included in the table above is the effect of certain temporary differences for which no deferred tax expense or benefit was recognized. In 2013, such items consisted primarily of $12.8 million of unrealized losses on certain investments in debt and equity securities accounted for under ASC 320 along with $550,000 related to postretirement benefit obligations accounted for under ASC 715. In 2012, they consisted primarily of $8.1 million of unrealized gains on certain investments in debt and equity securities, partially offset by $550,000 related to postretirement benefit obligations. Based on our history of prior earnings and our expectations of the future, it is anticipated that operating income and the reversal pattern of our temporary differences will, more likely than not, be sufficient to realize a net deferred tax asset of $28.1 million at December 31, 2013. A reconciliation showing the differences between our effective tax rate and the U.S. Federal statutory tax rate is as follows: Year Ended December 31, Statutory federal income tax rate State tax, net of federal tax benefit Interest income 50% excludable Tax-exempt interest Bank-owned life insurance income Incentive stock option and other nondeductible compensation Settlement of prior year charitable donation Federal tax credits Other Effective tax rate 88 2013 2012 2011 35.0% 35.0% 35.0% 2.4 3.0 — (0.5) (1.2) (0.5) (0.1) (1.1) 0.3 0.6 — — (1.7) (1.4) (0.1) 0.1 3.4 (2.1) (0.4) (2.0) 0.9 (1.2) (0.5) 0.5 34.6% 35.2% 33.6% We account for income taxes in accordance with FASB Accounting Standards Codification (“ASC”) 740, Income Taxes (formerly Statement of Financial Accounting Standards (“SFAS”) No. 109, Accounting for Income Taxes and FASB Interpretation No. 48, Accounting for Uncertainty in Income Taxes, an interpretation of FASB Statement 109). ASC 740 prescribes a recognition threshold and a measurement attribute for the financial statement recognition and measurement of tax positions taken or expected to be taken in a tax return. Benefits from tax positions are recognized in the financial statements only when it is more-likely-than-not that the tax position will be sustained upon examination by the appropriate taxing authority that would have full knowledge of all relevant information. A tax position that meets the more-likely-than-not recognition threshold is measured at the largest amount of benefit that is greater than 50% likely of being realized upon ultimate settlement. Tax positions that previously failed to meet the more-likely-than-not recognition threshold are recognized in the first subsequent financial reporting period in which that threshold is met. Previously recognized tax positions that no longer meet the more-likely-than-not recognition threshold are derecognized in the first subsequent financial reporting period in which that threshold is no longer met. ASC 740 also provides guidance on the accounting for and disclosure of unrecognized tax benefits, interest and penalties. As a result of the consolidation for accounting purposes of the SASCO reverse mortgage securitization trust during 2013, a deferred tax asset (“DTA”) of approximately $4.9 million was recorded. However, because SASCO is not consolidated for income tax purposes since it is subject to taxation on a separate entity basis as a real estate investment trust (“REIT”) as of and for the year ended December 31, 2013, a full valuation allowance was also recorded on this DTA due to the uncertainty of its realization. Realization of the DTA is dependent on future taxable income which is not assured as of December 31, 2013 with SASCO as a separate entity. On January 27, 2014 SASCO’s REIT tax structure was eliminated, which will permit tax consolidation within the Bank’s tax return filings on a prospective basis. At this date, the uncertainty surrounding the realization of the DTA was eliminated since the Bank’s Consolidated group is projected to have sufficient taxable income. Accordingly, we expect to remove the $4.9 million valuation allowance along with elimination of a $1.7 million deferred tax liability associated with our original investment in SASCO, which will result in an overall income tax benefit of $6.6 million in 2014. Finally, SASCO has $3.4 million of Federal net operating losses (“NOL’s”) that the Bank will acquire upon SASCO’s liquidation. Such NOL’s expire beginning in 2030. Related to the move of our corporate headquarters, during 2007, we donated (to the local Historical Society, for the purpose of community viewing) an N.C. Wyeth mural which was previously displayed in our former headquarters. Pursuant to an appraisal by a nationally recognized art appraisal firm, the estimated fair value of the mural was $6.0 million, which was recorded as a charitable contribution expense. We recognized a related offsetting gain on the transfer of the asset during 2007. The expense and offsetting gain was shown net in our Consolidated Financial Statements. As the gain on the transfer of the asset is permanently excludible from taxation, the charitable contribution transaction results in a permanent deduction for income tax purposes. The amount of the deduction represented an income tax uncertainty because it was subject to evaluation by the Internal Revenue Service (“IRS”). The IRS did not audit our 2007 income tax return and the statute of limitations on this tax year expired in 2011. Accordingly, we recorded a $416,000 tax benefit in 2011 related to the resolution of this uncertainty. We record interest and penalties on potential income tax deficiencies as income tax expense. Federal tax years 2010 through 2013 remain subject to examination as of December 31, 2013, while tax years 2010 through 2013 remain subject to examination by state taxing jurisdictions. During 2013, the audit of our 2010 federal tax return was completed by the IRS. We recorded a $186,000 tax benefit as a result of settling this audit. No state income tax return examinations are currently in process. We do not expect to record or realize any material unrecognized tax benefits during 2014. 89 ASC 740 prescribes a minimum probability threshold that a tax position must meet before a financial statement benefit is recognized. We recognize, when applicable, interest and penalties related to unrecognized tax benefits in the provision for income taxes in the financial statements. Assessment of uncertain tax positions under ASC 740 requires careful consideration of the technical merits of a position based on our analysis of tax regulations and interpretations. There are no longer any unrecognized tax benefits related to ASC 740 as of December 31, 2013. A reconciliation of the total amounts of unrecognized tax benefits during 2013 and 2012 is as follows: (In Thousands) Unrecognized tax benefits at January 1 Tax positions taken during prior years Tax positions taken during current year Reductions relating to settlements with taxing authorities Reductions as a result of a lapse of statutes of limitations Unrecognized tax benefits at December 31 2013 2012 $— — — — — $— $ 88 (3) — (85) — $— 15. STOCK-BASED COMPENSATION Stock-based compensation is accounted for in accordance with FASB ASC 718, Stock Compensation. After shareholder approval in 2005, the 1997 Stock Option Plan (“1997 Plan”) was replaced by the 2005 Incentive Plan (“2005 Plan”). Upon stockholder approval in 2013, the 2005 Incentive Plan was amended and replaced by the 2013 Incentive Plan (“2013 Plan”). No future awards may be granted under the 2005 Plan, however, we still have options outstanding under the 1997 Plan and 2005 Plan for our officers, directors and employees of us and our subsidiaries (“Associates”). The 2013 Plan will terminate on the tenth anniversary of its effective date, after which no awards may be granted. Collectively, the 1997 Plan, 2005 Plan and 2013 Plan are referred to as Stock Incentive Plans. The number of shares reserved for issuance under the 2013 Plan is 698,845. At December 31, 2013, there were 548,845 shares available for future grants under the 2013 Plan. With the exception of certain Performance Stock Awards, the Stock Incentive Plans provide for the granting of incentive stock options as defined in Section 422 of the Internal Revenue Code as well as non-incentive stock options (collectively, “Stock Options”). Additionally, the 2013 Plan provides for the granting of stock appreciation rights, performance awards, restricted stock and restricted stock unit awards, deferred stock units, dividend equivalents, other stock-based awards and cash awards. All Stock Options are to be granted at not less than the market price of our common stock on the date of the grant. With the exception of certain Non-Plan Stock Options (as defined below), all Stock Options granted during 2013 and 2012 vest in 25% per annum increments, start to become exercisable one year from the grant date and expire five years from the grant date. Generally, all awards become exercisable immediately in the event of a change in control, as defined within the Stock Incentive Plans. In addition, the Black-Scholes option-pricing model is used to determine the grant date fair value of Stock Options. 90 Stock Options A summary of the status of our Stock Incentive Plans as of December 31, 2013, 2012 and 2011, respectively, and changes during those years are presented below: Stock Options: Outstanding at beginning of year Granted Exercised Forfeited Expired Outstanding at end of year Exercisable at end of year 2013 2012 2011 Weighted- Average Exercise Price Weighted- Average Exercise Price Shares Weighted- Average Exercise Price Shares Shares 335,730 522,357 (118,438) (13,081) (13,990) $42.14 49.09 39.39 47.50 49.08 416,886 88,307 (71,055) — (98,408) $43.52 39.66 30.78 — 53.99 566,323 57,723 (85,379) (12,666) (109,115) $42.84 44.15 18.94 40.85 59.85 712,578 47.42 335,730 42.14 416,886 43.52 103,549 $46.02 178,432 $45.28 304,628 $46.27 Weighted-average fair value of awards granted $ 13.94 $ 12.50 $ 14.06 At January 1, 2013 there were nonvested options with a $6.1 million intrinsic value. Stock Options that vested during 2013 had an intrinsic value of $2.4 million and options that were exercised had an intrinsic value of $2.7 million. In addition, there were vested options that expired with no intrinsic value. The exercisable options remaining at December 31, 2013, had an intrinsic value of $3.3 million and an average remaining contractual term of 1.4 years. At December 31, 2013 outstanding options had an intrinsic value of $21.4 million and an average remaining contractual term of 4.7 years. The following table provides information about our unvested stock options outstanding at December 31, 2013, 2012 and 2011, respectively: 2013 2012 Weighted- Average Exercise Price Weighted- Average Grant Date Fair Value Weighted- Average Exercise Price Weighted- Average Grant Date Fair Value Shares Shares Shares Shares 2011 Weighted- Average Exercise Price Weighted- Average Grant Date Fair Value Stock Options: Unvested at beginning of period Granted Vested Forfeited 157,298 522,357 (57,545) (13,081) $38.57 49.09 35.41 47.50 $11.98 13.94 10.65 9.58 112,258 $36.08 39.66 88,307 (43,267) 34.32 — $10.69 12.50 9.66 123,486 $34.94 44.15 57,723 40.77 (56,285) 40.85 (12,666) $ 8.27 14.06 9.13 9.44 Unvested at end of period 609,029 $47.66 $13.75 157,298 $38.57 $11.98 112,258 $36.08 $10.69 The total amount of unrecognized compensation cost related to nonvested stock options as of December 31, 2013 was $6.0 million. The weighted-average period over which the expense is expected to be recognized is 3.8 years. We issue new shares upon the exercise of options. On April 25, 2013 stockholders approved a change in future compensation for Mark A. Turner, President and CEO. As a result, Mr. Turner was granted 250,000 non-statutory stock options (“Non-Plan Stock Options’) with a longer and slower vesting schedule than our standard options, 40% vesting after the second year and 20% vesting in each of the following three years. Additionally, these options were awarded at an exercise price of 20% over the December 2012 market value (date in which framework of the plan was decided on). Upon the grant, Mr. Turner is no longer eligible to receive grants under any of our other stock based award programs for a period of five years. The Black-Scholes option- pricing model was used to determine the grant date fair value of options. Significant assumptions used in the model included a weighted-average risk-free rate of return (zero coupon treasury yield) of 0.76% in 2013; an expected option life of five years; and an expected stock price volatility of 40.5% in 2013. For the purposes of this option-pricing model, a dividend yield of 1.01% was assumed. 91 Additionally, as a result of the stockholder approval, 150,000 incentive stock options were issued to certain executive officers of the Company under the 2013 Plan. These options have the same vesting schedule and exercise price as the Non-Plan Stock Options granted to Mr. Turner. The Black-Scholes option-pricing model was used to determine the grant date fair value of options. Significant assumptions used in the model included a weighted-average risk-free rate of return (zero coupon treasury yield) of 0.76% in 2013; an expected option life of five years; and an expected stock price volatility of 40.5% in 2013. For the purposes of this option-pricing model, a dividend yield of 1.01% was assumed. During 2013, we granted 122,357 additional options with a five-year life and a four-year vesting period. The Black- Scholes option-pricing model was used to determine the grant date fair value of options. Significant assumptions used in the model included a weighted-average risk-free rate of return (zero coupon treasury yield) of 0.50% in 2013; an expected option life of three years and nine months; and an expected stock price volatility of 30.7% in 2013. For the purposes of this option-pricing model, a dividend yield of 1.01% was assumed. During 2012, we granted 88,307 additional options with a five-year life and a four-year vesting period. The Black- Scholes option-pricing model was used to determine the grant date fair value of options. Significant assumptions used in the model included a weighted-average risk-free rate of return (zero coupon treasury yield) between 0.6% and 0.7% in 2012; an expected option life of three years and nine months; and an expected stock price volatility of 44.6% in 2012. For the purposes of this option-pricing model, a dividend yield of 1.2% was assumed. The following table summarizes all outstanding Stock Options for option plans as of December 31, 2013, segmented by range of exercise prices: Stock Options: $20.70-$27.60 $27.61-$34.50 $34.51-$41.40 $41.41-$48.30 $48.31-$55.20 $55.21-$62.10 $62.11-$69.00 Total Outstanding Exercisable Weighted- Average Exercise Price Weighted- Average Remaining Contractual Life $23.36 31.33 39.68 46.76 49.54 58.85 62.50 0.2 1.6 3.2 3.6 6.1 1.0 2.3 Weighted Average Exercise Price $23.36 31.30 39.76 45.02 51.17 58.85 62.50 Number 13,818 8,879 15,090 20,040 4,360 40,057 1,305 Number 13,818 16,552 81,421 155,065 404,360 40,057 1,305 712,578 $47.42 103,549 $46.02 Restricted Stock and Restricted Stock Units During 2013, we issued 11,357 restricted stock units (“RSUs”) and restricted stock awards. These awards vest over a four year period. These stock awards were made to certain executive officers. The total amount of compensation cost to be recognized relating to non-vested restricted stock as of December 31, 2013, was $1.2 million. This compares to $992,000 at December 31, 2012 and $1.2 million at December 31, 2011. The weighted-average period over which the cost is expected to be recognized is 1.7 years. Compensation costs related to these issuances are recognized over the lives of the restricted stock and RSUs. We amortize the expense related to the restricted stock grants into salaries, benefits and other compensation expense on an accrual basis over the requisite service period for the entire award. When we award restricted stock to individuals from whom we may not receive services in the future, such as those who are eligible for retirement, we recognize the expense of restricted stock grants when we make the award, instead of amortizing the expense over the vesting period of the award. 92 Performance Stock Awards The Long-Term Performance-Based Restricted Stock Unit program (“Long-Term Program”) provided for awards up to an aggregate of 77,800 shares of our stock to the remaining 14 participants, only after the achievement of targeted levels of return on assets (“ROA”) in any year through 2013. Under the terms of the plan, if an annual ROA performance level of 1.00% was achieved, up to 39,000 shares were to be awarded. If an annual ROA performance level of 1.125% was achieved, up to 53,300 shares were to be awarded. If an annual ROA performance level of 1.25% or greater was achieved, up to 77,800 shares were to be awarded. Additionally, if a performance level was achieved and there were insufficient shares available for grant, we had the option of granting the available shares with the remainder paid in cash. During 2013, the company achieved the 1.00% performance level of return on assets. In accordance with the Long-Term Program, we issued 36,152 RSUs to the plan’s participants. The awarded stock will vest in 25% increments over four years. During 2013 we recognized $88,000 of compensation expense related to this program. Compensation expense related to the Long-Term Program was based on the closing stock price as of May 28, 2008. The Board approved a plan in which Marvin N. Schoenhals, Chairman of the Board, was granted 22,250 shares of restricted stock effective January 3, 2011 with a five-year performance vesting schedule starting at the end of the second year. These shares are subject to vesting in whole or in part based on the role that Mr. Schoenhals plays in establishing new business over a two year period of time that achieves over a two year period a result of at least a 50% return on investment of the cost of the restricted stock. We recognized compensation expense of $275,000 related to this award in 2013. The impact of stock-based compensation for the year ended December 31, 2013 was $3.2 million pre-tax ($2.5 million after tax) to salaries, benefits and other compensation. This compares to $2.3 million pre-tax ($1.7 million after tax) in 2012, and $1.6 million pre-tax ($1.2 million after tax) in 2011. 16. COMMITMENTS AND CONTINGENCIES Data Processing Operations We have entered into contracts to manage our network operations, data processing and other related services. The projected amounts of future minimum payments contractually due (in thousands) are as follows: Year 2014 2015 2016 2017 2018 Amount $3,437 1,598 763 727 — The expenses for data processing and operations for the year ending December 31, 2013 was $5.9 million, compared to $5.6 million for the year ended December 31, 2012 and $5.3 million for the year ended December 31, 2011. Legal Proceedings In the ordinary course of business, we are subject to legal actions that involve claims for monetary relief. For additional information regarding legal proceedings, see Note 22 to the Consolidated Financial Statements. Financial Instruments With Off-Balance Sheet Risk We are a party to financial instruments with off-balance sheet risk in the normal course of business primarily to meet the financing needs of our customers. To varying degrees, these financial instruments involve elements of credit risk that are not recognized in the Consolidated Statement of Condition. 93 Exposure to loss for commitments to extend credit and standby letters of credit written is represented by the contractual amount of those instruments. We generally require collateral to support such financial instruments in excess of the contractual amount of those instruments and use the same credit policies in making commitments as we do for on- balance sheet instruments. The following represents a summary of off-balance sheet financial instruments at year-end: December 31, 2013 2012 (In Thousands) Financial instruments with contract amounts which represent potential credit risk: Construction loan commitments Commercial mortgage loan commitments Commercial loan commitments Commercial owner-occupied commitments Commercial standby letters of credit Residential mortgage loan commitments Consumer loan commitments $ 64,210 9,852 335,257 32,078 56,651 5,018 150,265 $ 44,610 13,523 317,750 46,211 55,540 22,657 135,060 At December 31, 2013, we had total commitments to extend credit of $653.3 million. The consumer lines of credit of $150.3 million reflected in the table include $142.4 million secured by real estate. Residential mortgage loan commitments generally have closing dates within a one-month period but can be extended to six months in some cases. Not reflected in the table above are commitments to sell residential mortgages of $24.2 million and $55.2 million at December 31, 2013 and 2012, respectively. Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a fee. Since many of the commitments are expected to expire without being completely drawn upon, the total commitment amounts do not necessarily represent future cash requirements. Standby letters of credit are conditional commitments issued to guarantee the performance of a customer to a third party. We evaluate each customer’s creditworthiness and obtain collateral based on our credit evaluation of the counterparty. Indemnifications Secondary Market Loan Sales. Given the current interest rate environment and current customer preference for long-term fixed rate mortgages, coupled with our desire not to hold these assets in our portfolio, we generally sell newly originated fixed rate conventional, 15 to 30 year loans in the secondary market to GSEs such as FHLMC or to wholesale lenders. Loans held-for-sale are carried at the lower cost or market value of the aggregate, or in some cases, individual loans. Gains and losses on sales of loans are recognized at the time of the sale. We sometimes retain the servicing rights on residential mortgage loans sold which results in monthly service fee income. Otherwise, we sell loans with servicing released on a nonrecourse basis. Rate-locked loan commitments we intend to sell in the secondary market are accounted for as derivatives under the guidance promulgated in FASB ASC Topic 815, Derivatives and Hedging. We generally do not sell loans with recourse, except for standard loan sale contract provisions covering violations of representations and warranties and, under certain circumstances, first payment default by the borrower. These are customary repurchase provisions in the secondary market for conforming mortgage loan sales. These indemnifications may include our repurchase of the loans. Repurchases and losses have been rare and no provision is made for losses at the time of sale. There were no such repurchases for the years ended December 31, 2013 and 2012. Swap Guarantees. We entered into agreements with three unrelated financial institutions whereby those financial institutions entered into interest rate derivative contracts (interest rate swap transactions) with customers referred to them by us. By the terms of the agreements, those financial institutions have recourse to us for any exposure created under each swap transaction in the event the customer defaults on the swap agreement and the agreement is in a paying position to the 94 third-party financial institution. This is a customary arrangement that allows smaller financial institutions like us to provide access to interest rate swap transactions for our customers without creating the swap ourselves. These swap guarantees are accounted for as credit derivatives under FASB ASC Topic 815, Derivatives and Hedging. At December 31, 2013, there were 101 variable-rate to fixed-rate swap transactions between the third-party financial institutions and our customers. The initial notional aggregated amount was approximately $423.9 million, with maturities ranging from three months to twelve years. The aggregate fair value of these swaps to the customers was a liability of $17.8 million as of December 31, 2013, of which 89 swaps, with a liability of $18.2 million, were in paying positions to a third party. We had reserves of $70,000 for the swap guarantees. 17. FAIR VALUE DISCLOSURES Fair Value of Financial Assets ASC 820-10 defines fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. ASC 820-10 establishes a fair value hierarchy that prioritizes the use of inputs used in valuation methodologies into the following three levels: Level 1: Inputs to the valuation methodology are quoted prices, unadjusted, for identical assets or liabilities in active markets. A quoted price in an active market provides the most reliable evidence of fair value and shall be used to measure fair value whenever available. Level 2: Inputs to the valuation methodology include quoted prices for similar assets or liabilities in active markets; inputs to the valuation methodology include quoted prices for identical or similar assets or liabilities in markets that are not active; or inputs to the valuation methodology that are derived principally from or can be corroborated by observable market data by correlation or other means. Level 3: Inputs to the valuation methodology are unobservable and significant to the fair value measurement. Level 3 instruments whose value is determined using discounted cash flow assets and liabilities include financial methodologies, as well as instruments for which the determination of fair value requires significant management judgment or estimation. A description of the valuation methodologies used for instruments measured at fair value, as well as the general classification of such instruments pursuant to the valuation hierarchy, is set forth below. The table below presents the balances of assets measured at fair value as of December 31, 2013 (there are no material liabilities measured at fair value): Description Assets Measured at Fair Value on a Recurring Basis: Available-for-sale securities: Collateralized mortgage obligations FNMA FHLMC GNMA U.S. Government and agencies State and political subdivisions Total assets measured at fair value on a recurring basis Assets Measured at Fair Value on a Nonrecurring Basis: Other real estate owned Impaired loans (collateral dependent) Total assets measured at fair value on a nonrecurring basis 95 Quoted Prices in Active Markets for Identical Assets (Level 1) Significant Other Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3) Total Fair Value $ 97,557 367,128 124,495 95,592 32,158 100,185 $817,115 $ — — — — — — $ — $— — — — — — $— $— — $— $ 97,557 367,128 124,495 95,592 32,158 100,185 $817,115 $ — — $ — $ 4,532 38,379 $ 4,532 38,379 $42,911 $ 42,911 The table below presents the balances of assets measured at fair value as of December 31, 2012 (there were no material liabilities measured at fair value): Description Assets Measured at Fair Value on a Recurring Basis: Available-for-sale securities: Collateralized mortgage obligations FNMA FHLMC GNMA U.S. Government and agencies State and political subdivisions Reverse mortgage related assets Total assets measured at fair value on a recurring basis Assets Measured at Fair Value on a Nonrecurring Basis: Other real estate owned Impaired loans (collateral dependent) Total assets measured at fair value on a nonrecurring basis Quoted Prices in Active Markets for Identical Assets (Level 1) Significant Other Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3) Total Fair Value $252,300 406,255 59,650 132,455 46,990 3,209 19,686 $252,300 406,255 59,650 132,455 46,990 3,209 — — — — — — — 19,686 $900,859 $19,686 $920,545 $ — — $ — $ 4,622 52,904 $ 4,622 52,904 $57,526 $ 57,526 $— — — — — — — $— $— — $— Fair value is based upon quoted market prices, where available. If such quoted market prices are not available, fair value is based upon internally developed models or obtained from third parties that primarily use, as inputs, observable market-based parameters. Valuation adjustments may be made to ensure that financial instruments are recorded at fair value. These adjustments may include unobservable parameters. Our valuation methodologies may produce a fair value calculation that may not be indicative of net realizable value or reflective of future fair values. While we believe our valuation methodologies are appropriate and consistent with other market participants, the use of different methodologies or assumptions to determine the fair value of certain financial instruments could result in a different estimate of fair value at the reporting date. Available-for-sale securities. As of December 31, 2013, securities classified as available for sale are reported at fair value using Level 2 inputs. As a result of the consolidation of the reverse mortgage trust, there were no securities with Level 3 inputs as of December 31, 2013. Included in the Level 2 total are approximately $32.2 million in Federal Agency debentures, $684.8 million in Federal Agency MBS and $100.2 million in municipal bonds. Agency and MBS securities are predominately AAA-rated. We believe that this Level 2 designation is appropriate for these securities under ASC 820- 10 as, with almost all fixed income securities, none are exchange traded, and all are priced by correlation to observed market data. For these securities we obtain fair value measurements from an independent pricing service. The fair value measurements consider observable data that may include dealer quotes, market spreads, cash flows, U.S. government and agency yield curves, live trading levels, trade execution data, market consensus prepayment speeds, credit information, and the security’s terms and conditions, among other factors. Reverse Mortgage Related Assets. The amount included in the reverse mortgage related assets category at December 31, 2012 represents the fair value of the BBB-rated tranche of a reverse mortgage security (reverse mortgage trading asset) and the SASCO 2002-RM1’s Class “O” certificates. There has never been an active market for the reverse mortgage trading asset. As such, we classified these trading assets as Level 3 under ASC 820-10. As prescribed by ASC 820-10 management used various observable and unobservable inputs to develop a range of likely fair value prices where this security would be exchanged in an orderly the measurement date. The unobservable inputs reflect management’s transaction between market participants at 96 assumptions about the assumptions that market participants would use in pricing this asset. Included in these inputs were the median of a selection of other BBB-rated securities as well as quoted market prices from higher rated tranches of this asset class. The unobservable inputs consist of prepayments, house price appreciation and interest rates. Our sensitivity analysis completed at December 31, 2013, showed that any increase or decrease in these inputs would not have a significant impact on the fair value of these assets. The value assigned to this security therefore is determined primarily through a discounted cash flow analysis. All assumptions required a significant degree of management judgment. The class “O” certificates are Level 3 because there is no active market and no observable inputs that reflect quoted prices for identical assets in active markets (Level 1) or inputs other than quoted prices that are observable for the asset through corroboration with observable market data (Level 2). To establish the fair value for the Level 3 security, a “mark- to-model” has been developed using the income approach described in ASC 820-10-35-32 and is similar to the methodology used to value our trading assets described above. As a result of the consolidation of the reverse mortgage trust in 2013, the balances of the reverse mortgages and related securities (including the trading securities) were eliminated in consolidation. The changes in Level 3 assets measured at fair value on a recurring basis are summarized as follows: Balance at December 31, 2011 Total net income for the year included in net income Contractual monthly advances of principal Mark-to-market adjustment Balance at December 31, 2012 Mark-to-market adjustment Reverse mortgage securitization trust consolidation Balance at December 31, 2013 Reverse Mortgage Related Assets $ 16,368 33 — 3,285 $ 19,686 (125) (19,561) $ — Other Real Estate Owned. Other real estate owned consists of loan collateral which has been repossessed through foreclosure or other measures. Initially, foreclosed assets are recorded as held for sale at the lower of the loan balance or fair value of the collateral less estimated selling costs. Subsequent to foreclosure, valuations are updated periodically and the assets may be marked down further, reflecting a new cost basis. Due to the continuing weakness in the real estate market, we utilize a more significant level of unobservable inputs and, as such, have reclassified the hierarchical levels of both Other Real Estate Owned and Impaired Loans to Level 3 for 2013. The fair value of our real estate owned was estimated using Level 3 inputs based on appraisals obtained from third parties. Impaired Loans. We evaluate and value impaired loans at the time the loan is identified as impaired, and the fair values of such loans are estimated using Level 3 inputs in the fair value hierarchy. The collateral for each loan has a unique appraisal and our discount of the value is based on the factors unique to each impaired loan. The significant unobservable input in determining the fair value is our subjective discount on appraisals of the collateral securing the loan, which ranges from 10% — 50%. Collateral may consist of real estate and/or business assets including equipment, inventory and accounts receivable. The value of these assets is determined based on appraisals by qualified licensed appraisers hired by us. Appraised and reported values may be discounted based on our historical knowledge, changes in market conditions from the time of valuation, estimated costs to sell, and/or our expertise and knowledge of the customer and the customer’s business. Impaired loans, which are measured for impairment using the fair value of the collateral for collateral dependent loans, has a gross amount of $38.4 million and $52.9 million at December 31, 2013 and December 31, 2012, respectively. The valuation allowance on impaired loans was $4.9 million as of December 31, 2013 and $5.0 million as of December 31, 2012. 97 Fair Value of Financial Instruments The reported fair values of financial instruments are based on a variety of factors. In certain cases, fair values represent quoted market prices for identical or comparable instruments. In other cases, fair values have been estimated based on assumptions regarding the amount and timing of estimated future cash flows discounted to reflect current market rates and varying degrees of risk. Accordingly, the fair values may not represent actual values of the financial instruments that could have been realized as of year-end or that will be realized in the future. The following methods and assumptions were used to estimate the fair value of each class of financial instruments for which it is practicable to estimate that value: Cash and Short-Term Investments. For cash and short-term investments, including due from banks, federal funds sold, securities purchased under agreements to resell and interest-bearing deposits with other banks, the carrying amount is a reasonable estimate of fair value. Investments and Mortgage-Backed Securities. Since quoted market prices are not available, fair value is estimated using quoted prices for similar securities, which we obtain from a third party vendor. We utilize one of the largest providers of securities pricing in the industry and management periodically assesses the inputs used by this vendor to price the various types of securities owned by us to validate the vendor’s methodology. The fair value of our investment in reverse mortgages is based on the net present value of estimated cash flows which have been updated to reflect external appraisals of the underlying collateral. For additional discussion of our mortgage-backed securities trading, see Note 1 to the Consolidated Financial Statements. Loans held-for-sale. Loans held-for-sale are carried at the lower of cost or market of the aggregate, or in some cases, individual loans. Loans. Fair values are estimated for portfolios of loans with similar financial characteristics. Loans are segregated by type: commercial, commercial mortgages, construction, residential mortgages, and consumer. For loans that reprice frequently, the book value approximates fair value. The fair values of other types of loans are estimated by discounting expected cash flows using the current rates at which similar loans would be made to borrowers with comparable credit ratings and for similar remaining maturities. The fair value of nonperforming loans is based on recent external appraisals of the underlying collateral. Estimated cash flows, discounted using a rate commensurate with current rates and the risk associated with the estimated cash flows, are utilized if appraisals are not available. This technique does not contemplate an exit price. Reverse Mortgage Related Assets. Reverse mortgage related assets include reverse mortgage loans, SASCO 2002-RM1’s Class “O” certificates and the BBB-rated tranche of this reverse mortgage security. For additional information on these reverse mortgage related assets, see Note 6 to our Consolidated Financial Statements and our discussion earlier in this Note. Bank-Owned Life Insurance. The estimated fair value approximates the book value for this investment. Stock in the Federal Home Loan Bank of Pittsburgh: The fair value of FHLB stock is assumed to be essentially equal to its cost basis, since the stock is non-marketable but redeemable at its par value. Demand Deposits, Savings Deposits, and Time Deposits. The fair value of deposits with no stated maturity, such as noninterest-bearing demand deposits, money market and interest-bearing demand deposits, is assumed to be equal to the amount payable on demand. The fair value of time deposits is based on the discounted value of contractual cash flows. The discount rate is estimated using the rates currently offered for deposits with comparable remaining maturities. Borrowed Funds. Rates currently available to us for debt with similar terms and remaining maturities are used to estimate fair value of existing debt. 98 Off-Balance Sheet Instruments. The fair value of off-balance sheet instruments, including commitments to extend credit and standby letters of credit, approximates the recorded net deferred fee amounts, which are not significant. Because commitments to extend credit and letters of credit are generally not assignable by either us or the borrower, they only have value to us and the borrower. The book value and estimated fair value of our financial instruments are as follows: At December 31, (In Thousands) Financial assets: Cash and cash equivalents Investment securities Loans, held-for-sale Loans, net Reverse mortgage related assets Stock in Federal Home Loan Bank of Pittsburgh Accrued interest receivable Financial liabilities: Deposits Borrowed funds Standby letters of credit Accrued interest payable Fair Value Measurement 2013 2012 Book Value Fair Value Book Value Fair Value Level 1 See previous table Level 3 Level 3 Level 3 Level 2 Level 2 Level 2 Level 2 Level 3 Level 2 484,426 484,426 $ 500,887 $ 500,887 817,115 31,491 2,904,976 37,328 35,869 10,798 3,186,942 903,831 248 838 817,115 31,491 2,871,499 37,328 35,869 10,798 2,982,420 904,804 248 838 900,859 12,758 2,723,916 19,229 31,165 9,652 3,274,963 637,266 224 1,099 900,859 12,758 2,746,001 19,229 31,165 9,652 3,174,907 638,375 224 1,099 The estimated fair value of our off-balance sheet financial instruments is as follows: December 31, (In Thousands) Off-balance sheet instruments: 18. RELATED PARTY TRANSACTIONS 2013 2012 $— $— We routinely enter into transactions with our directors and officers. Such transactions are made in the ordinary course of business on substantially the same terms and conditions, including interest rates and collateral, as those prevailing at the same time for comparable transactions with other customers. They do not, in the opinion of management, involve more than the normal credit risk or present other unfavorable features. The aggregate amount of loans to such related parties was $2.0 million and $2.1 million at December 31, 2013 and 2012, respectively. During 2013, new loans and credit line advances to such related parties amounted to $107,000 and repayments amounted to $304,000. 19. SEGMENT INFORMATION Under the definition of FASB ASC 280, Segment Reporting (“ASC 280”) (Formerly SFAS No. 131, Disclosures About Segments of an Enterprise and Related Information) we discuss our business in three segments. There is one segment for each of WSFS Bank, Cash Connect, (the ATM division of WSFS Bank), and Trust and Wealth Management. The WSFS Bank segment provides financial products to commercial and retail customers through its 51 offices located in Delaware (41), Pennsylvania (8) and Virginia (1) and Nevada (1). Retail and Commercial Banking, Commercial Real Estate Lending and other banking business units are operating departments of WSFS. These departments share the same regulator, the same market, many of the same customers and provide similar products and services through the general infrastructure of the Bank. Because of these and other reasons, these departments are not considered discrete segments and are appropriately aggregated within the WSFS Bank segment in accordance with ASC 280. 99 Cash Connect provides turnkey ATM services through strategic partnerships with several of the largest networks, manufacturers and service providers in the ATM industry. The balance sheet category “Cash in non-owned ATMs” includes cash from which fee income is earned through bailment arrangements with customers of Cash Connect. The Wealth Management division provides a broad array of fiduciary, investment management, credit and deposit products to clients through four businesses. WSFS Investment Group, Inc. provides insurance and brokerage products primarily to our retail banking clients. Cypress Capital Management, LLC (“Cypress”) is a registered investment advisor with over $614 million in assets under management. Cypress’ primary market segment is high net worth individuals, offering a ‘balanced’ investment style focused on preservation of capital and current income. Christiana Trust, with $8.9 billion in assets under administration including approximately $497 million in assets under management, provides fiduciary and investment services to personal trust clients, trustee, agency, custodial and commercial domicile services to corporate and institutional clients. WSFS Private Banking serves high net worth clients by delivering credit and deposit products and partnering with Cypress, Christiana Trust and WSFS Investment Group to deliver investment management and fiduciary products and services. An operating segment is a component of an enterprise that engages in business activities from which it may earn revenues and incur expenses, whose operating results are regularly reviewed by the enterprise’s chief operating decision makers to make decisions about resources to be allocated to the segment and assess its performance, and for which discrete financial information is available. We evaluate performance based on pretax ordinary income relative to resources used, and allocate resources based on these results. The accounting policies applicable to our segments are those that apply to our preparation of the accompanying Consolidated Financial Statements. Segment information for the years ended December 31, 2013, 2012, and 2011 follows: For the Year Ended December 31, 2013: (In Thousands) External customer revenues: Interest income Noninterest income Total external customer revenues Intersegment revenues: Interest income Noninterest income Total intersegment revenues Total revenue External customer expenses: Interest expense Noninterest expenses Provision for loan loss Total external customer expenses Intersegment expenses: Interest expense Noninterest expenses Total intersegment expenses Total expenses Income before taxes Income tax provision Consolidated net income Cash and cash equivalents Other segment assets Total segment assets at December 31, 2013 Capital expenditures WSFS Bank Cash Connect Trust & Wealth Management Total $ 139,082 40,479 179,561 3,603 6,346 9,949 $ — $ 23,746 23,746 — 845 845 7,840 15,926 23,766 5,749 109 5,858 189,510 24,591 29,624 14,744 107,195 6,759 128,698 5,749 954 6,703 — 12,950 — 12,950 1,541 2,237 3,778 590 12,784 413 13,787 2,062 4,109 6,171 135,401 16,728 19,958 $ 54,109 $ 7,863 $ 9,666 $ 146,922 80,151 227,073 9,352 7,300 16,652 243,725 15,334 132,929 7,172 155,435 9,352 7,300 16,652 172,087 71,638 24,756 46,882 $ $ $ 73,017 3,838,525 $408,096 1,965 $3,911,542 $410,061 $ 3,313 190,847 $194,160 $ 484,426 4,031,337 $4,515,763 $ 2,232 $ 628 $ — $ 2,860 100 For the Year Ended December 31, 2012: (In Thousands) External customer revenues: Interest income Noninterest income Total external customer revenues Intersegment revenues: Interest income Noninterest income Total intersegment revenues Total revenue External customer expenses: Interest expense Noninterest expenses Provision for loan loss Total external customer expenses Intersegment expenses: Interest expense Noninterest expenses Total intersegment expenses Total expenses Income before taxes Income tax provision Consolidated net income Cash and cash equivalents Other segment assets WSFS Bank Cash Connect Trust & Wealth Management Total $ 141,986 54,225 $ — 18,749 196,211 18,749 $ 8,301 13,719 22,020 $ 150,287 86,693 236,980 4,032 8,563 12,595 208,806 22,397 112,071 32,222 166,690 5,719 884 6,603 — 779 779 5,719 105 5,824 19,528 27,844 — 9,549 — 9,549 1,368 2,219 3,587 891 11,725 (169) 12,447 2,664 6,344 9,008 173,293 13,136 21,455 $ 35,513 $ 6,392 $ 6,389 9,751 9,447 19,198 256,178 23,288 133,345 32,053 188,686 9,751 9,447 19,198 207,884 48,294 16,983 31,311 $ $ $ 68,419 3,683,073 $430,382 1,605 $ 2,086 189,583 $ 500,887 3,874,261 Total segment assets at December 31, 2012 $3,751,492 $431,987 $191,669 $4,375,148 Capital expenditures $ 7,796 $ 405 $ 27 $ 8,228 101 For the Year Ended December 31, 2011: (In Thousands) External customer revenues: Interest income Noninterest income Total external customer revenues Intersegment revenues: Interest income Noninterest income Total intersegment revenues Total revenue External customer expenses: Interest expense Noninterest expenses Provision for loan loss Total external customer expenses Intersegment expenses: Interest expense Noninterest expenses Total intersegment expenses Total expenses WSFS Bank Cash Connect Trust & Wealth Management Total $ 149,313 34,959 $ — 15,618 184,272 15,618 $ 9,329 13,011 22,340 $ 158,642 63,588 222,230 4,414 7,447 11,861 196,133 31,345 108,061 26,641 166,047 6,122 867 6,989 — 724 724 6,122 143 6,265 10,536 8,314 18,850 16,342 28,605 241,080 — 7,883 — 7,883 1,235 1,578 2,813 1,260 11,533 1,355 14,148 3,179 5,869 9,048 32,605 127,477 27,996 188,078 10,536 8,314 18,850 173,036 10,696 23,196 206,928 Income before taxes and extraordinary items Income tax provision $ 23,097 $ 5,646 $ 5,409 $ $ 34,152 11,475 22,677 $ 48,107 3,618,744 $416,949 2,155 $ 2,961 200,092 $ 468,017 3,820,991 Total segment assets at December 31, 2011 $3,666,851 $419,104 $203,053 $4,289,008 Capital expenditures $ 8,877 $ 1,291 $ 326 $ 10,494 102 Consolidated net income Cash and cash equivalents Other segment assets 20. PARENT COMPANY FINANCIAL INFORMATION Condensed Statement of Financial Condition December 31, (In Thousands) Assets: Cash Investment securities, available-for-sale Investment in subsidiaries Investment in Capital Trust III Other assets Total assets Liabilities: Trust Preferred Senior Debt Interest payable Other liabilities Total liabilities Stockholders’ equity: Preferred stock Common stock Capital in excess of par value Accumulated other comprehensive income Retained earnings Treasury stock Total stockholders’ equity Total liabilities and stockholders’ equity Condensed Statement of Operations Year Ended December 31, (In Thousands) Income: Interest income Noninterest and dividend income Reverse mortgage consolidation gain Expenses: Interest expense Other operating expenses Income (loss) before equity in undistributed income of subsidiaries Equity in undistributed income of subsidiaries Net income Dividends on preferred stock and accretion of discount Net income allocable to common stockholders 103 2013 2012 $ 19,311 — 481,896 2,011 2,920 $ 62,244 7,096 471,236 2,011 2,451 $ 506,138 $ 545,038 $ 67,011 55,000 399 678 $ 67,011 55,000 407 1,566 123,088 123,984 — 185 178,477 (21,294) 473,962 (248,280) 1 184 222,978 12,943 433,228 (248,280) 383,050 421,054 $ 506,138 $ 545,038 2013 2012 2011 $ 2,455 9,983 3,801 $ 1,853 139 — $ 1,021 153 — 16,239 1,992 1,174 5,113 (737) 4,376 11,863 35,019 46,882 (1,633) 2,776 (186) 2,590 (598) 31,909 31,311 (2,770) 1,375 419 1,794 (620) 23,297 22,677 (2,770) $45,249 $28,541 $19,907 Condensed Statement of Cash Flows Year Ended December 31, 2013 2012 2011 (In Thousands) Operating activities: Net income Adjustments to reconcile net income to net cash used for operating activities: Equity in undistributed income of subsidiaries Reverse mortgage consolidation gain Increase in capitalized interest Decrease (increase) in other assets Increase in other liabilities Net cash provided by (used for) operating activities Investing activities: Purchase of mortgage backed securities Net cash used for investing activities Financing activities: Issuance of common stock Proceeds from the issuance of long-term debt Redemption of preferred stock Payments to repurchase stock warrants Cash dividends paid Net cash provided by (used for) financing activities Increase (decrease) in cash Cash at beginning of period Cash at end of period $ 46,882 $ 31,311 $ 22,677 (35,019) (3,801) (801) 3,831 245 (31,909) — (693) 3,531 384 (23,297) — (280) (98) 32 11,337 2,624 (966) — — — — 4,353 — (52,625) — (5,998) 2,503 52,681 — (1,800) (6,810) (54,270) 46,574 (42,933) 62,244 49,198 13,046 (2,500) (2,500) 3,709 — — — (6,718) (3,009) (6,475) 19,521 $ 19,311 $ 62,244 $ 13,046 21. CHANGE IN ACCUMULATED OTHER COMPREHENSIVE INCOME Accumulated other comprehensive income (loss) includes unrealized gains and losses on available-for-sale investments and unrecognized prior service costs on defined benefit pension plans. Changes to other accumulated other comprehensive income (loss) are presented net of tax effect as a component of equity. Reclassification out of accumulated other comprehensive is recorded on the statement of operations either as a gain or loss. 104 Changes to accumulated other comprehensive income (loss) by component are shown net of taxes in the following tables for the period indicated: (In Thousands) Balance, December 31, 2010 Other comprehensive income before reclassifications Less: Amounts reclassified from accumulated other comprehensive loss Net current-period other comprehensive loss Balance, December 31, 2011 Other comprehensive income before reclassifications Less: Amounts reclassified from accumulated other comprehensive loss Net current-period other comprehensive loss Balance, December 31, 2012 Other comprehensive loss before reclassifications Less: Amounts reclassified from accumulated other comprehensive loss Net current-period other comprehensive loss Balance, December 31, 2013 Net unrealized gains on investment securities available-for-sale Net unrealized losses on defined benefit pension plan Total $ 6,996 7,702 (3,024) 4,678 $ 11,674 15,024 (13,283) 1,741 $ 13,415 (32,057) (2,180) (34,237) $(20,822) $(472) $ 6,524 — — — 7,702 (3,024) 4,678 $(472) $ 11,202 — — — 15,024 (13,283) 1,741 $(472) $ 12,943 — — — (32,057) (2,180) (34,237) $(472) $(21,294) The statement of operations impacted by components of other comprehensive income are presented in the table below. (In Thousands) Securities available-for-sale: Realized gains on securities transactions Income taxes Twelve Months Ended December 31, 2013 2012 2011 Affected line item in Statements of Operations $ 3,516 (1,336) $21,425 (8,142) $ 4,878 (1,854) Securities gains, net Income tax provision Net of tax $ 2,180 $13,283 $ 3,024 22. LEGAL AND OTHER PROCEEDINGS As previously disclosed in 2011, we were served with a complaint, filed in U.S. Bankruptcy Court for the Eastern District of Pennsylvania, by a bankruptcy trustee relating to a former WSFS Bank customer. The complaint challenges the Bank’s actions relating to the repayment of an outstanding loan and also seeks to avoid and recover the pre-bankruptcy repayment of that loan, approximately $5.0 million. The matter has been captioned Goldstein v. Wilmington Savings Fund Society, FSB (In re: Universal Marketing, Inc.), Chapter 7, Case No. 09-15404 (ELF), Adv. Pro. No. 11-00512. We believe we acted appropriately and we are vigorously defending ourselves against the complaint. Based upon available information we believe the estimate of the aggregate range of reasonably possible losses for this legal proceeding was from approximately $250,000 to approximately $5.0 million at December 31, 2013. 105 There were no material changes or additions to other significant pending legal or other proceedings involving us other than those arising out of routine operations. Management does not anticipate that the ultimate liability, if any, arising out of such other proceedings will have a material effect on the Consolidated Financial Statements. 23. SUBSEQUENT EVENTS As a result of consolidation of the reverse mortgage trust during the third quarter of 2013, a deferred tax asset (“DTA”) was recorded at that time. However, because the reverse mortgage trust was not able to be consolidated for income tax purposes for 2013 since it was a separate entity real estate investment trust, a full valuation allowance was also recorded at that time on the DTA due to the uncertainty of realizing this benefit since realizability of the DTA is dependent on taxable income of the separate entity. On January 27, 2014, WSFS completed the legal call of the reverse mortgage trust bonds and the redemption of the trust’s preferred shareholders, eliminating this uncertainty since the reverse mortgage trust’s assets have now been combined with the Bank’s for tax purposes. As a result, WSFS has removed the valuation allowance, and recorded a tax benefit of approximately $6.6 million during January 2014. This will positively impact diluted EPS and tangible book value per share by approximately $0.74 in the first quarter 2014 results. QUARTERLY FINANCIAL SUMMARY (Unaudited) Three months ended 12/31/2013 9/30/2013 6/30/2013 3/31/2013 12/31/2012 9/30/2012 6/30/2012 3/31/2012 (In Thousands, Except Per Share Data) Interest income Interest expense Net interest income Provision for loan losses Net interest income after provision for loan losses Noninterest income Noninterest expenses Income (loss) before taxes Income tax provision (benefit) Net Income Dividends on preferred stock and accretion $38,333 3,787 $37,116 3,710 $35,882 3,826 $35,591 4,011 $36,787 5,289 $36,514 5,621 $37,763 5,685 $39,223 6,693 34,546 1,292 33,406 1,969 32,056 1,680 31,580 2,231 31,498 3,674 30,893 3,751 32,078 16,383 32,530 8,245 33,254 19,796 34,598 18,452 6,378 12,074 31,437 22,742 32,809 21,370 7,210 30,376 19,539 33,152 16,763 5,855 29,349 18,074 32,370 15,053 5,313 14,160 10,908 9,740 27,824 21,195 37,186 11,833 4,275 7,558 27,142 19,748 32,153 14,737 4,758 15,695 28,992 33,017 11,670 4,340 24,285 16,758 30,989 10,054 3,610 9,979 7,330 6,444 of discount — 332 609 692 693 693 692 692 Net Income (loss) allocable to common stockholders Earnings per share: Basic Diluted $12,074 $13,828 $10,299 $ 9,048 $ 6,865 $ 9,286 $ 6,638 $ 5,752 $ 1.36 1.33 $ 1.57 1.54 $ 1.17 1.16 $ 1.03 1.02 $ 0.79 0.78 $ 1.07 1.06 $ 0.76 0.76 $ 0.66 0.66 106 ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE There are no matters required to be disclosed under this item. ITEM 9A. CONTROLS AND PROCEDURES Disclosure Controls and Procedures With the participation of our Chief Executive Officer and Chief Financial Officer, we evaluated the effectiveness of our disclosure controls and procedures as of the end of the period covered by this report. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures are effective. Internal Control Over Financial Reporting During the year ended December 31, 2013, there was no change in internal control over financial reporting that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting. 107 Management’s Report on Internal Control Over Financial Reporting To Our Stockholders: Management of WSFS Financial Corporation (“The Corporation”) is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rules 13a-15(f) under the Securities Exchange Act of 1934. The Corporation’s internal control over financial reporting is designed to provide reasonable assurance to the Corporation’s management and board of directors regarding the preparation and fair presentation of published financial statements. Management assessed the effectiveness of the Corporation’s internal control over financial reporting as of December 31, 2013. In making this assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control — Integrated Framework (1992). Based on this assessment, management has concluded that, as of December 31, 2013, the Corporation’s internal control over financial reporting is effective based on those criteria. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. KPMG LLP, an independent registered public accounting firm, has audited the Corporation’s consolidated financial statements as of and for the year ended December 31, 2013 and the effectiveness of the Corporation’s internal control over financial reporting as of December 31, 2013, as stated in their reports, which are included herein. /s/ Mark A. Turner Mark A. Turner President and Chief Executive Officer March 17, 2014 /s/ Stephen A. Fowle Stephen A. Fowle Executive Vice President and Chief Financial Officer 108 Report of Independent Registered Public Accounting Firm The Board of Directors and Stockholders WSFS Financial Corporation: We have audited WSFS Financial Corporation and subsidiaries (the “Company”) internal control over financial reporting as of December 31, 2013, based on criteria established in Internal Control – Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion. A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2013, based on criteria established in Internal Control – Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated statements of condition of WSFS Financial Corporation and subsidiaries as of December 31, 2013 and 2012, and the related consolidated statements of operations, comprehensive income, changes in stockholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2013, and our report dated March 17, 2014 expressed an unqualified opinion on those consolidated financial statements. Philadelphia, Pennsylvania March 17, 2014 /s/ KPMG LLP 109 ITEM 9B. OTHER INFORMATION There are no matters required to be disclosed under this item. PART III ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE The Information under “Directors and Officers of WSFS Financial Corporation and Wilmington Savings Fund Society, FSB” and “Corporate Governance—Committees of the Board of Directors” in the Registrant’s definitive proxy statement for the registrant’s Annual Meeting of Stockholders to be held on April 24, 2014 (the “Proxy Statement”) is incorporated into this item by reference. We have adopted a Code of Ethics that applies to our principal executive officer, principal financial officer, principal accounting officer, Controller or persons performing similar functions. A copy of the Code of Ethics is posted on our website at www.wsfsbank.com. ITEM 11. EXECUTIVE COMPENSATION The information under the heading “Compensation” and “Compensation of the Board of Directors” in the Proxy Statement is incorporated into this item by reference. ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED SHAREHOLDER MATTERS (a) Security Ownership of Certain Beneficial Owners Information required by this item is incorporated herein by reference to the section captioned “Other Information — Large Stockholders” of the Proxy Statement (b) Security Ownership of Management Information required by this item is incorporated herein by reference to the section captioned “Directors and Officers of WSFS Financial Corporation and Wilmington Savings Fund Society, FSB — Ownership of WSFS Financial Corporation Common Stock” of the Proxy Statement (c) We know of no arrangements, including any pledge by any person of our securities, the operation of which may at a subsequent date result in a change in control of the registrant (d) Securities Authorized for Issuance Under Equity Compensation Plans Shown below is information as of December 31, 2013 with respect to compensation plans under which equity securities of the Registrant are authorized for issuance. Equity Compensation Plan Information (a) (b) Number of Securities to be issued upon exercise of outstanding options, warrants and rights Weighted-Average exercise price of outstanding options, warrants and rights (c) Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in column) (a) Equity compensation plans approved by stockholders (1) Equity compensation plans not approved by stockholders TOTAL 713,820 N/A 713,820 $47.34 N/A $47.34 548,845 N/A 548,845 (1) Plans approved by stockholders include the 1997 Stock Option Plan, as amended, the 2005 Incentive Plan, as amended, and the 2013 Incentive Plan. 110 ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE The information under “Directors and Officers of WSFS Financial Corporation and Wilmington Savings Fund Society, FSB — Transactions with our Insiders” in the Proxy Statement is incorporated into this item by reference. ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES The information under “Committees of the Board of Directors — Audit Committee” in the Proxy Statement is incorporated into this item by reference. ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES PART IV (a) Listed below are all financial statements and exhibits filed as part of this report, and are incorporated by reference. 1. The consolidated statements of Condition of WSFS Financial Corporation and subsidiary as of December 31, 2013 and 2012, and the related consolidated statements of income, changes in stockholders’ equity and cash flows for each of the years in the three year period ended December 31, 2013, together with the related notes and the report of KPMG LLP, independent registered public accounting firm. 2. Schedules omitted as they are not applicable. 111 The following exhibits are incorporated by reference herein or annexed to this Annual Report: Exhibit Number Description of Document 3.1 3.2 3.3 4.1 4.2 4.3 10.1 10.2 10.3 10.4 10.5 10.6 10.7 10.8 10.11 10.12 Registrant’s Amended and Restated Certificate of Incorporation, is incorporated herein by reference to Exhibit 3.1 of the Registrant’s Annual Report on Form 10-K for the year ended December 31, 2011. Amended and Restated Bylaws of WSFS Financial Corporation, incorporated herein by reference to Exhibit 3.2 of the Registrant’s Current Report on Form 8-K filed on October 27, 2008. Certificate of Designations for the Fixed Rate Cumulative Perpetual Preferred Stock, Series A, incorporated herein by reference to Exhibit 3.1 of the Registrant’s Current Report on Form 8-K filed on January 23, 2009. Form of Certificate for the Series A Preferred Stock, incorporated herein by reference to Exhibit 4.1 of the Registrant’s Current Report on Form 8-K filed on January 23, 2009. Warrant for Purchase of Shares of Common Stock, incorporated herein by reference to Exhibit 4.2 of the Registrant’s Current Report on Form 8-K filed on January 23, 2009. Warrant for Purchase of Shares of Common Stock, incorporated herein by reference to Exhibit 10.2 of the Registrant’s Current Report on Form 8-K filed on July 27, 2009. WSFS Financial Corporation, 1994 Short Term Management Incentive Plan Summary Plan Description is incorporated herein by reference to Exhibit 10.7 of the Registrant’s Annual Report on Form 10-K for the year ended December 31, 1994. Amended and Restated Wilmington Savings Fund Society, Federal Savings Bank 1997 Stock Option Plan is incorporated herein by reference to the Registrant’s Registration Statement on Form S-8 (File No. 333-26099) filed with the Commission on April 29, 1997. 2000 Stock Option and Temporary Severance Agreement among Wilmington Savings Fund Society, Federal Savings Bank, WSFS Financial Corporation and Marvin N. Schoenhals on February 24, 2000 is incorporated herein by reference to Exhibit 10.4 of the Registrant’s Annual Report on Form 10-K for the year ended December 31, 2000. WSFS Financial Corporation Severance Policy for Executive Vice Presidents dated February 28, 2008, incorporated herein by reference to Exhibit 10.4 of the Registrant’s Annual Report on Form 10-K for the year ended December 31, 2008. WSFS Financial Corporation’s 2005 Incentive Plan is incorporated herein by reference to appendix A of the Registrant’s Definitive Proxy Statement on Schedule 14-A for the 2005 Annual Meeting of Stockholders. Amendment to WSFS Financial Corporation 2005 Incentive Plan for IRC 409A and FAS 123R dated December 31, 2008, incorporated herein by reference to Exhibit 10.6 of the Registrant’s Annual Report on Form 10-K for the year ended December 31, 2008. Amendment to the WSFS Financial Corporation Severance Policy for Executive Vice Presidents dated December 31, 2008, incorporated herein by reference to Exhibit 10.7 of the Registrant’s Annual Report on Form 10-K for the year ended December 31, 2008. Letter Agreement, dated January 23, 2009, between WSFS Financial Corporation and the United States Department of Treasury, with respect to the issuance and sale of the Series A Preferred Stock and the Warrant, incorporated herein by reference to Exhibit 10.1 of the Registrant’s Current Report on Form 8-K filed on January 23, 2009. Securities Purchase Agreement, dated July 27, 2009, between WSFS Financial Corporation and Peninsula Investment Partners, L.P., incorporated herein by reference to Exhibit 10.1 of the Registrants Current Report on Form 8-K on July 27, 2009. Warrant Repurchase Letter Agreement incorporated herein by reference to Exhibit 10 of the Registrant’s Current Report on Form 8-K filed on September 12, 2012. 112 Exhibit Number 10.13 21 23 24 31.1 31.2 32 Description of Document Agreement and Plan of Reorganization, dated as of November 24, 2013, by and between WSFS Financial Corporation and First Wyoming Financial Corporation, as amended, incorporated herein by reference to Exhibit 2.1 of the Registrant’s Form S-4 filed on February 19, 2014. Subsidiaries of Registrant. Consent of KPMG LLP Power of Attorney (included on signature page to this report) Certification of CEO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 Certification of CFO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 101.INS XBRL Instance Document * 101.SCH XBRL Schema Document * 101.CAL XBRL Calculation Linkbase Document * 101.LAB XBRL Labels Linkbase Document * 101.PRE XBRL Presentation Linkbase Document * 101.DEF XBRL Definition Linkbase Document * * Submitted as Exhibits 101 to this Form 10-K are documents formatted in XBRL (Extensible Business Reporting Language). Pursuant to Rule 406T of Regulation S-T, these interactive data files are deemed not filed or part of a registration statement or prospectus for purposes of Sections 11 or 12 of the Securities Act of 1933 or Section 18 of the Securities Exchange Act of 1934, as amended, and otherwise are not subject to liability. Exhibits 10.1 through 10.10 represent management contracts or compensatory plan arrangements. 113 Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. SIGNATURES Date: March 17, 2014 WSFS FINANCIAL CORPORATION BY: /s/ Mark A. Turner Mark A. Turner President and Chief Executive Officer Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated. Date: March 17, 2014 Date: March 17, 2014 Date: March 17, 2014 Date: March 17, 2014 Date: March 17, 2014 Date: March 17, 2014 Date: March 17, 2014 Date: March 17, 2014 Date: March 17, 2014 BY: /s/ Marvin N. Schoenhals Marvin N. Schoenhals Chairman BY: /s/ Mark A. Turner Mark A. Turner President , Chief Executive Officer and Director BY: /s/ Charles G. Cheleden Charles G. Cheleden Vice Chairman and Lead Director BY: /s/ Anat Bird Anat Bird Director BY: /s/ Eleuthère I. du Pont Eleuthère I. du Pont Director BY: /s/ Jennifer W. Davis Jennifer W. Davis Director BY: /s/ Donald W. Delson Donald W. Delson Director BY: /s/ Zissimos A. Frangopoulos Zissimos A. Frangopoulos Director BY: /s/ Calvert A. Morgan, Jr. Calvert A. Morgan, Jr. Director 114 Date: March 17, 2014 Date: March 17, 2014 Date: March 17, 2014 BY: /s/ David G. Turner David G. Turner Director BY: /s/ Stephen A. Fowle Stephen A. Fowle Executive Vice President and Chief Financial Officer BY: /s/ Charles K. Mosher Charles K. Mosher Senior Vice President and Controller 115 [THIS PAGE INTENTIONALLY LEFT BLANK] 2013 Annual Report About WSFS Financial Corporation n g a g e D aSSociateS e erS n w o r u o r o f e u l a v D n a g r o wing cuStom e r a D v t e S a c o D e l i v e r i n g S t e l l a r S e r v ic e WSFS Financial Corporation is a multi-billion dollar financial services company. Its principal subsidiary, WSFS Bank, is the oldest, locally managed bank and trust company headquartered in Delaware. WSFS has 52 offices located in Delaware, Pennsylvania, Virginia and Nevada, and provides comprehensive financial services including commercial banking, retail banking and trust and wealth management. Serving the Delaware Valley since 1832, WSFS Bank is the seventh oldest bank in the United States continuously operating under the same name. Other subsidiaries or divisions of WSFS Financial Corporation include: Cash Connect® is a premier provider of ATM vault cash and related services in the United States and operates more than 450 ATMs for WSFS Bank, which has the largest branded ATM network in Delaware. Christiana Trust provides fiduciary and investment services to personal trust clients, and trustee, agency, custodial and commercial domicile services to corporate and institutional clients. WSFS Investment Group, Inc. provides insurance and brokerage products primarily to our retail banking clients. Cypress Capital Management, LLC is a registered investment advisor with a primary market segment of high net worth individuals offering a balanced investment style focused on preservation of capital and current income. Array Financial is a leading Delaware Valley mortgage banking company, specializing in a variety of residential mortgage and refinancing solutions, and Arrow Land Transfer is a related abstract and title company. WSFS Bank Center • 500 Delaware Avenue, Wilmington, DE 19801 • wsfsbank.com ©2014 WSFS Financial Corporation. All rights reserved. wsfsbank.com Website Brooklyn, NY 11219 6201 15th Avenue Transfer Agent American Stock Transfer & Trust Company, LLC stockholderrelations@wsfsbank.com 302-571-7264 Wilmington, DE 19801 500 Delaware Avenue WSFS Bank Center Investor Relations WSFS Financial Corporation Stockholders or others seeking information regarding the Company may call or write: Information Stockholder

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